INTERVOICE INC
DEFA14A, 1999-08-12
TELEPHONE & TELEGRAPH APPARATUS
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                            SCHEDULE 14A INFORMATION

                  Proxy Statement Pursuant to Section 14(a) of
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                                (Amendment No. 1)

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                                INTERVOICE, INC.
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                (Name of Registrant as Specified in Its Charter)

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                                     [LOGO]

                               [INTERVOICE, INC.]

                                August 12, 1999


Ladies and Gentlemen:

     Some of our shareholders have asked questions regarding (i) the
circumstances under which InterVoice, Inc. could amend its 1999 Stock Option
Plan without obtaining the approval of InterVoice's shareholders, and (ii) the
Company's policy for awarding stock options to non-employee directors.

     While the language set forth in Article 8 of the plan would on its face
seem to permit InterVoice to make a number of amendments to the plan without
shareholder approval, material changes to the plan would not in fact be made
without shareholder approval. First, InterVoice would not amend the plan without
shareholder approval if such approval is required by applicable law. Because the
plan is intended to satisfy an exception to Section 162(m) of the Internal
Revenue Code, shareholder approval is required for any amendment to the plan
that changes the material terms of performance goals established under the plan.
As general counsel of InterVoice, I would advise the Board of Directors that
amendments such as the following are material, and therefore require shareholder
approval: (1) any increase in the number of InterVoice shares that may be
granted to any employee pursuant to options during a specified period of time,
(2) the requirement that options be granted by the compensation committee of
InterVoice, and (3) any decrease in the price at which options may be granted
under the plan.

     Secondly, to eliminate any concerns you may have regarding shareholder
approval that are not addressed by Section 162(m), management of InterVoice
(including our Chairman and Chief Executive Officer) will recommend to the
Board of Directors that Section 8 of the plan be amended to require shareholder
approval of any amendment to the plan that would (1) change the number of
InterVoice shares covered by the plan, (2) change the class of people eligible
to receive options under the plan or (3) decrease the price at which options may
be granted under the plan. The Company's management is confident that the Board
of Directors will approve this recommended amendment.

     The provisions of the plan do not specify the Company's policy for awarding
stock options to non-employee directors. The Company has a policy to grant stock
options to its non-employee directors following each annual shareholders
meeting. The stock options are granted by the Board of Directors at the market
price on the date of grant. The number of shares covered by each stock option
award is determined in light of the current market value of the Company's stock,
and a compensation review and recommendations prepared by the Company's
compensation consultants comparing stock option awards to non-employee directors
by the Company to awards made to non-employee directors by companies in the
Telephone and Telegraph Apparatus and software industries whose description of
business and revenues most closely approximate those of the Company.

     The Company's management (including our Chairman and Chief Executive
Officer) will recommend to the Board of Directors that the plan be amended to
provide for option grants to non-employee directors pursuant to a
non-discretionary formula specified by the plan's terms. The non-discretionary
formula will be based on the Company's policy for making such awards.
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     In the event you have any questions, please do not hesitate to contact me
at (972) 454-8694.


                              INTERVOICE, INC.

                              /s/ DEAN C. HOWELL
                              ---------------------------------------
                              DEAN C. HOWELL
                              VICE PRESIDENT & CORPORATE COUNSEL


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