INTERVOICE BRITE INC
8-A12G/A, 1999-11-16
TELEPHONE & TELEGRAPH APPARATUS
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<PAGE>   1
================================================================================


                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                 --------------

                                   FORM 8-A/A
                                (AMENDMENT NO. 2)


                FOR REGISTRATION OF CERTAIN CLASSES OF SECURITIES
                        PURSUANT TO SECTION 12(b) OR (g)
                     OF THE SECURITIES EXCHANGE ACT OF 1934

                                 --------------


                             INTERVOICE-BRITE, INC.
              (Exact name of registrant as specified in is charter)


                         Commission file number: 0-13616


<TABLE>
<S>                                        <C>
                  Texas                                  75-1927578
        (State of incorporation)           (I.R.S. employer identification number)

         17811 Waterview Parkway                            75252
              Dallas, Texas
(Address of principal executive offices)                 (Zip Code)
</TABLE>

               Registrant's telephone number, including area code:
                                 (214) 454-8000


        SECURITIES TO BE REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:

                                      NONE

        SECURITIES TO BE REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

                         PREFERRED STOCK PURCHASE RIGHTS
                                (Title of Class)


================================================================================


<PAGE>   2


Amend Item 1. Description of Registrant's Securities to be Registered by
deleting such item in its entirety and substituting therefor the following:

         On April 23, 1991, the Board of Directors of InterVoice-Brite, Inc.
(formerly known as InterVoice, Inc.)(the "Company") declared a dividend of one
preferred share purchase right (a "Right") for each outstanding share of common
stock, no par value (the "Common Shares"), of the Company. The dividend is
payable on May 10, 1991 (the "Record Date") to the stockholders of record on
that date. Each Right entitles the registered holder to purchase from the
Company one eight-hundredths of a share of Series A Preferred Stock, par value
$100 per share (the "Preferred Shares"), of the Company at a price of $37.50 per
one eight-hundredths of a Preferred Share (the "Purchase Price"), subject to
adjustment. The description and terms of the Rights are set forth in a Second
Amended and Restated Rights Agreement (the "Rights Agreement") between the
Company and Harris Trust and Savings Bank as Rights Agent (the "Rights Agent").

         Until the earlier to occur of (i) 10 days following a public
announcement that a person or group of affiliated or associated persons (an
"Acquiring Person") have acquired beneficial ownership of 20% or more of the
outstanding Common Shares or (ii) 10 business days (or such later date as may be
determined by action of the Board of Directors prior to such time as any person
or group of affiliated persons becomes an Acquiring Person) following the
commencement of, or announcement of an intention to make, a tender offer or
exchange offer the consummation of which would result in the beneficial
ownership by a person or group of 20% or more of the outstanding Common Shares
(the earlier of such dates being called the "Distribution Date"), the Rights
will be evidenced, with respect to any of the Common Share certificates
outstanding as of the Record Date, by such Common Share certificate.

         The Rights Agreement provides that, until the Distribution Date (or
earlier redemption or expiration of the Rights), the Rights will be transferred
with and only with the Common Shares. Until the Distribution Date (or earlier
redemption or expiration of the Rights), new Common Share certificates issued
after the Record Date upon transfer or new issuance of Common Shares will
contain a notation incorporating the Rights Agreement by reference. Until the
Distribution Date (or earlier redemption or expiration of the Rights), the
surrender for transfer of any certificates for Common Shares outstanding as of
the Record Date, even without such notation, will also constitute the transfer
of the Rights associated with the Common Shares represented by such certificate.
As soon as practicable following the Distribution Date, separate certificates
evidencing the Rights ("Right Certificates") will be mailed to holders of record
of the Common Shares as of the close of business on the Distribution Date and
such separate Right Certificates alone will evidence the Rights.

         The Rights are not exercisable until the Distribution Date. The Rights
will expire on May 10, 2001 (the "Final Expiration Date"), unless the Final
Expiration Date is extended or unless the Rights are earlier redeemed or
exchanged by the Company, in each case, as described below.

         The Purchase Price payable, and the number of Preferred Shares or other
securities or property issuable, upon exercise of the Rights are subject to
adjustment from time to time to prevent dilution (i) in the event of a stock
dividend on, or a subdivision, combination or reclassification of, the Preferred
Shares, (ii) upon the grant to holders of the Preferred Shares of certain rights
or


                                      -1-
<PAGE>   3

warrants to subscribe for or purchase Preferred Shares at a price, or securities
convertible into Preferred Shares with a conversion price, less than the
then-current market price of the Preferred Shares or (iii) upon the distribution
to holders of the Preferred Shares of evidences of indebtedness or assets
(excluding regular periodic cash dividends paid out of earnings or retained
earnings or dividends payable in Preferred Shares) or of subscription rights or
warrants (other than those referred to above).

         The number of outstanding Rights and the number of one eight-hundredths
of a Preferred Share issuable upon exercise of each Right are also subject to
adjustment in the event of a stock split of the Common Shares or a stock
dividend on the Common Shares payable in Common Shares or subdivisions,
consolidations or combinations of the Common Shares occurring, in any such case,
prior to the Distribution Date.

         Preferred Shares purchasable upon exercise of the Rights will not be
redeemable. Each Preferred Share will be entitled to receive a dividend payable
in cash, stock or otherwise when, as and if declared by the Board of Directors.
In the event of liquidation, the holders of the Preferred Shares will be
entitled to a minimum preferential liquidation payment of $100 per share but
will be entitled to an aggregate payment of eight hundred times the payment made
per Common Share. Each Preferred Share will have eight hundred votes, voting
together with the Common Shares. Finally, in the event of any merger,
consolidation or other transaction in which Common Shares are exchanged, each
Preferred Share will be entitled to receive eight hundred times the amount
received per Common Share. These rights are protected by customary antidilution
provisions.

         Because of the nature of the Preferred Shares' dividend, liquidation
and voting rights, the value of one eight-hundredths interest in a Preferred
Share purchasable upon exercise of each Right should approximate the value of
one Common Share.

         In the event that the Company is acquired in a merger or other business
combination transaction or 50% or more of its consolidated assets or earning
power are sold, proper provision will be made so that each holder of a Right
will thereafter have the right to receive, upon the exercise thereof at the then
current exercise price of the Right, that number of shares of common stock of
the acquiring company which at the time of such transaction will have a market
value of two times the exercise price of the Right. In the event that any person
or group of affiliated or associated persons becomes an Acquiring Person, proper
provision shall be made so that each holder of a Right, other than Rights
beneficially owned by the Acquiring Person (which will thereafter be void), will
thereafter have the right to receive upon exercise that number of Common Shares
(or, in certain circumstances, cash, property or other securities of the
Company) having a market value of two times the exercise price of the Right.

         At any time after any Person becomes an Acquiring Person and prior to
the acquisition by such person or group of 50% or more of the outstanding Common
Shares, the Board of Directors of the Company may exchange the Rights (other
than Rights owned by such person or group which will have become void), in whole
or in part, at an exchange ratio of one Common Share, or one eight-hundredths
of a Preferred Share (or of a share of a class or series of the Company's
preferred stock having equivalent rights, preferences and privileges), per Right
(subject to adjustment).


                                      -2-
<PAGE>   4

         With certain exceptions, no adjustment in the Purchase Price will be
required until cumulative adjustments require an adjustment of at least 1% in
such Purchase Price. No fractional Preferred Shares will be issued (other than
fractions which are integral multiples of one eight-hundredths of a Preferred
Share, which may, at the election of the Company, be evidenced by depositary
receipts) and in lieu thereof, an adjustment in cash will be made based on the
market price of the Preferred Shares on the last trading day prior to the date
of exercise.

         At any time prior to the acquisition by a person or group of affiliated
or associated persons of beneficial ownership of 20% or more of the outstanding
Common Shares, the Board of Directors of the Company may redeem the Rights in
whole, but not in part, at a price of $.00125 per Right (the "Redemption
Price"). The redemption of the Rights may be made effective at such time on such
basis with such conditions as the Board of Directors in its sole discretion may
establish. Immediately upon any redemption of the Rights, the right to exercise
the Rights will terminate and the only right of the holders of Rights will be to
receive the Redemption Price.

         No fractional Preferred Shares will be issued (other than fractions
which are integral multiples of one eight-hundredths of a Preferred Share, which
may, at the election of the Company, be evidenced by depositary receipts) and in
lieu thereof, an adjustment in cash will be made based on the market price of
the Preferred Shares on the last trading day prior to the date of exercise.

         The terms of the Rights may be amended by the Board of Directors of the
Company without the consent of the holders of the Rights, including an amendment
to lower certain thresholds described above to not less than the greater of (i)
the sum of .001% and the largest percentage of the outstanding Common Shares
then known to the Company to be beneficially owned by any person or group of
affiliated or associated persons and (ii) 10%, except that from and after such
time as any person or group of affiliated or associated persons becomes an
Acquiring Person no such amendment may adversely affect the interests of the
holders of the Rights.

         Until a Right is exercised, the holder thereof, as such, will have no
rights as a stockholder of the Company, including, without limitation, the right
to vote or to receive dividends.

         A copy of the Rights Agreement has been filed with the Securities and
Exchange Commission as an Exhibit to this Registration Statement on Form 8-A/A
(Amendment No. 2). A copy of the Rights Agreement is available free of charge
from the Company. This summary description of the Rights does not purport to be
complete and is qualified in its entirety by reference to the Rights Agreement,
which is hereby incorporated herein by reference.


                                      -3-
<PAGE>   5

Amend Item 2. Exhibits by deleting such item in its entirety and substituting
therefor the following:

         4.       Amended and Restated Rights Agreement, dated as of October 30,
                  1999, between InterVoice-Brite, Inc. and Harris Trust and
                  Savings Bank, which includes as Exhibit A the Form of Right
                  Certificate.


                                      -4-
<PAGE>   6

                                    SIGNATURE

         Pursuant to the requirements of Section 12 of the Securities Exchange
Act of 1934, as amended, the registrant has duly caused this Registration
Statement on Form 8-A/A (Amendment No. 2) to be signed on its behalf by the
undersigned, thereto duly authorized.


                                  INTERVOICE-BRITE, INC.




                                  By:  /s/ Daniel D. Hammond
                                       -----------------------------------------
                                       Daniel D. Hammond,
                                       Chairman of the Board and Chief Executive
                                       Officer


Date: October 30, 1999


                                      -5-
<PAGE>   7

                                  EXHIBIT INDEX


<TABLE>
<CAPTION>
           EXHIBIT
           NUMBER                                 DESCRIPTION
           -------                                -----------
<S>                           <C>
              4               Amended and Restated Rights Agreement, dated as of
                              October 30, 1999, between InterVoice-Brite, Inc.
                              and Harris Trust and Savings Bank, which includes
                              as Exhibit A thereto the Form of Right
                              Certificate.
</TABLE>


<PAGE>   1

                                                                       EXHIBIT 4

- --------------------------------------------------------------------------------


                             INTERVOICE-BRITE, INC.



                                       AND



                         HARRIS TRUST AND SAVINGS BANK,
                                  RIGHTS AGENT



                  SECOND AMENDED AND RESTATED RIGHTS AGREEMENT

                          DATED AS OF OCTOBER 30, 1999


- --------------------------------------------------------------------------------

<PAGE>   2


                                TABLE OF CONTENTS


<TABLE>
<CAPTION>
                                                                                                               Page
                                                                                                               ----
<S>               <C>                                                                                          <C>
Section 1.        Certain Definitions.............................................................................1

Section 2.        Appointment of Rights Agent.....................................................................3

Section 3.        Issue of Right Certificates.....................................................................3

Section 4.        Form of Right Certificates......................................................................4

Section 5         Countersignature and Registration...............................................................5

Section 6.        Transfer, Split-up, Combination and Exchange of Right Certificates;
                  Mutilated, Destroyed, Lost or Stolen Right Certificates.........................................5

Section 7.        Exercise of Rights; Purchase Price; Expiration Date of Rights...................................6

Section 8.        Cancellation and Destruction of Right Certificates..............................................7

Section 9.        Reservation and Availability of Capital Stock...................................................7

Section 10.       Preferred Shares Record Date....................................................................8

Section 11.       Adjustment of Purchase Price, Number and Kind of Shares or Number of Rights.....................8

Section 12.       Certificate of Adjusted Purchase Price or Number of Shares.....................................13

Section 13.       Consolidation, Merger or Sale or Transfer of Assets or Earning Power...........................13

Section 14.       Fractional Rights and Fractional Shares........................................................14

Section 15.       Rights of Action...............................................................................15

Section 16.       Agreement of Right Holders.....................................................................15

Section 17.       Right Certificate Holder Not Deemed a Stockholder..............................................15

Section 18.       Concerning the Rights Agent....................................................................15

Section 19.       Merger or Consolidation or Change of Name of Rights Agent......................................16

Section 20.       Duties of Rights Agent.........................................................................16

Section 21.       Change of Rights Agent.........................................................................18

Section 22.       Issuance of New Right Certificates.............................................................18

Section 23.       Redemption.....................................................................................19

Section 24.       Exchange.......................................................................................19

Section 25.       Notice of Certain Events.......................................................................20
</TABLE>


                                      -i-


<PAGE>   3

<TABLE>
<CAPTION>
                                                                                                               Page
                                                                                                               ----
<S>               <C>                                                                                          <C>
Section 26.       Notices........................................................................................21

Section 27.       Supplements and Amendments.....................................................................21

Section 28.       Successors.....................................................................................21

Section 29.       Benefits of this Agreement.....................................................................21

Section 30.       Severability...................................................................................22

Section 31.       GOVERNING LAW..................................................................................22

Section 32.       Counterparts...................................................................................22

Section 33.       Descriptive Headings...........................................................................22
</TABLE>

- ---------------------

Exhibit A         --        Form of Right Certificate

Exhibit B         --        Summary of Rights to Purchase Preferred Shares


                                      -ii-

<PAGE>   4


                  SECOND AMENDED AND RESTATED RIGHTS AGREEMENT

       Second Amended and Restated Rights Agreement, dated as of October 30,
1999 (this "Agreement"), between InterVoice-Brite, Inc., a Texas corporation
(the "Company"), and Harris Trust and Savings Bank, an Illinois banking
corporation (the "Rights Agent").


                              W I T N E S S E T H:

       WHEREAS, the Board of Directors of the Company has authorized and
declared a dividend of one preferred share purchase right (a "Right") for each
Common Share (as hereinafter defined) of the Company outstanding on May 10, 1991
(the "Record Date"), each Right representing the right to purchase one
eight-hundredths of a Preferred Share (as hereinafter defined), upon the terms
and subject to the conditions herein set forth, and has further authorized and
directed the issuance of one Right with respect to each Common Share that shall
become outstanding between the Record Date and the earliest of the Distribution
Date, the Redemption Date and the Final Expiration Date (as such terms are
hereinafter defined); and

       WHEREAS, the Company and NCNB Texas National Bank, as Rights Agent,
entered into that certain Rights Agreement dated as of April 23, 1991 (the
"Original Rights Agreement") and the Company and Society National Bank, as
successor Rights Agent, entered into that certain Amended and Restated Rights
Agreement dated as of December 12, 1994 (the "Amended Rights Agreement"); and

       WHEREAS, pursuant to Section 19 of the Amended Rights Agreement, KeyCorp
Shareholder Services ("KeyCorp"), as successor-in-interest to Society National
Bank, became successor Rights Agent under the Amended Rights Agreement; and

       WHEREAS, pursuant to Sections 21 and 28 of the Amended Rights Agreement,
the Company removed KeyCorp as successor Rights Agent under the Amended Rights
Agreement, and appointed Harris Trust and Savings Bank to serve as successor
Rights Agent; and

       WHEREAS, the Company desires to amend and restate the Amended Rights
Agreement to reflect the appointment of Harris Trust and Savings Bank as
successor Rights Agent, to reflect certain adjustments in the number of shares
covered by each Right as required by Section 11 of the Amended Rights Agreement
as a result of a 2-for-1 stock dividend authorized by the Board on January 11,
1999 and in the other respects set forth in this Agreement.

       WHEREAS, effective as of the date of this Agreement, the Company desires
and directs the Rights Agent to amend and restate the Amended Rights Agreement
in its entirety pursuant to Section 27 of the Amended Rights Agreement in the
manner set forth in this Agreement; and

       WHEREAS, as of the date of this Agreement, no Person (as such term is
hereinafter defined) had become an Acquiring Person (as such term is hereinafter
defined);

       NOW THEREFORE, in consideration of the premises and of the mutual
agreements, provisions and covenants herein contained and other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereby agree to amend and restate the Amended Rights
Agreement in its entirety as follows:

       Section 1. Certain Definitions. For purposes of this Agreement, the
following terms have the meanings indicated:

             (a) "Acquiring Person" shall mean any Person who or which, together
       with all Affiliates and Associates (as such terms are hereinafter
       defined) of such Person, shall be the Beneficial Owner (as such term is
       hereinafter defined) of 20% or more of the Common Shares of the Company
       then outstanding, but shall not include the Company, any Subsidiary (as
       such term is hereinafter defined) of the Company, any employee benefit
       plan of the Company or any Subsidiary of the Company, or any entity
       holding Common Shares for or pursuant to the terms of any such plan.
       Notwithstanding the foregoing, no Person shall become an "Acquiring
       Person" as the result of an acquisition of Common Shares by the Company
       which, by reducing the number of shares outstanding,


<PAGE>   5

       increases the proportionate number of shares beneficially owned by such
       Person to 20% or more of the Common Shares of the Company then
       outstanding; provided, however, that if a Person shall become the
       Beneficial Owner of 20% or more of the Common Shares of the Company then
       outstanding by reason of share purchases by the Company and shall, after
       such share purchases by the Company, become the Beneficial Owner of any
       additional Common Shares of the Company, then such Person shall be deemed
       to be an "Acquiring Person". Notwithstanding the foregoing, if the Board
       of Directors of the Company, within ten (10) days after the first date on
       which the Company shall become aware that any Person, together with
       Affiliates and Associates of such Person, is the Beneficial Owner of
       Common Shares of the Company such that such Person (but for this
       sentence) would be an Acquiring Person, determines in good faith that
       such Person has inadvertently exceeded the thresholds set forth in this
       definition of Acquiring Person, and such Person divests as promptly as
       practicable a sufficient number of Common Shares of the Company so that
       such Person would no longer be an Acquiring Person, as defined pursuant
       to the foregoing provisions of this definition, then such Person shall
       not be deemed to be an Acquiring Person for any purposes of this
       Agreement.

             (b) "Affiliate" and "Associate" shall have the respective meanings
       ascribed to such terms in Rule 12b-2 of the General Rules and Regulations
       under the Securities Exchange Act of 1934, as amended (the "Exchange
       Act"), as in effect on the date of this Agreement.

             (c) A Person shall be deemed the "Beneficial Owner" of and shall be
       deemed to "beneficially own" any securities:

                   (i) which such Person or any of such Person's Affiliates or
             Associates beneficially owns, directly or indirectly;

                   (ii) which such Person or any of such Person's Affiliates or
             Associates has (A) the right to acquire (whether such right is
             exercisable immediately or only after the passage of time) pursuant
             to any agreement, arrangement or understanding (other than
             customary agreements with and between underwriters and selling
             group members with respect to a bona fide public offering of
             securities), or upon the exercise of conversion rights, exchange
             rights, rights (other than these Rights), warrants or options, or
             otherwise; provided, however, that a Person shall not be deemed the
             Beneficial Owner of, or to beneficially own, securities tendered
             pursuant to a tender or exchange offer made by or on behalf of such
             Person or any of such Person's Affiliates or Associates until such
             tendered securities are accepted for purchase or exchange; or (B)
             the right to vote pursuant to any agreement, arrangement or
             understanding; provided, however, that a Person shall not be deemed
             the Beneficial Owner of, or to beneficially own, any security if
             the agreement, arrangement or understanding to vote such security
             (1) arises solely from a revocable proxy or consent given to such
             Person in response to a public proxy or consent solicitation made
             pursuant to, and in accordance with, the applicable rules and
             regulations promulgated under the Exchange Act and (2) is not also
             then reportable on Schedule 13D under the Exchange Act (or any
             comparable or successor report); or

                   (iii) which are beneficially owned, directly or indirectly,
             by any other Person with which such Person or any of such Person's
             Affiliates or Associates has any agreement, arrangement or
             understanding (other than customary agreements with and between
             underwriters and selling group members with respect to a bona fide
             public offering of securities) for the purpose of acquiring,
             holding, voting (except to the extent contemplated by the proviso
             to Section 1(c)(ii)(B)) or disposing of any securities of the
             Company.

             Notwithstanding anything in this definition of Beneficial Ownership
       to the contrary, the phrase "then outstanding", when used with reference
       to a Person's Beneficial Ownership of securities of the Company, shall
       mean the number of such securities then issued and outstanding together
       with the number of such securities not then actually issued and
       outstanding which such Person would be deemed to own beneficially
       hereunder.

             (d) "Business day" shall mean any day other than a Saturday, a
       Sunday, or a day on which banking institutions in the State of Texas or
       the State of Illinois are authorized or obligated by law or executive
       order to close.


                                      -2-
<PAGE>   6

             (e) "Close of business" on any given date shall mean 5:00 P.M.,
       Dallas, Texas time, on such date; provided, however, that if such date is
       not a Business Day it shall mean 5:00 P.M., Dallas, Texas time, on the
       next succeeding Business Day.

             (f) "Common Shares" when used with reference to the Company shall
       mean the shares of common stock, no par value, of the Company. "Common
       Shares" when used with reference to any Person other than the Company
       shall mean the capital stock (or equity interest) with the greatest
       voting power of such other Person or, if such other Person is a
       Subsidiary of another Person, the Person or Persons which ultimately
       control such first-mentioned Person.

             (g) "Distribution Date" shall have the meaning set forth in
       Section 3 hereof.

             (h) "Final Expiration Date" shall have the meaning set forth in
       Section 7 hereof.

             (i) "Flip-In Event" shall have the meaning set forth in Section
       11(a)(ii) hereof.

             (j) "Flip-Over Event" shall have the meaning set forth in Section
       13(a) hereof.

             (k) "Person" shall mean any individual, firm, corporation or other
       entity, and shall include any successor (by merger or otherwise) of such
       entity.

             (l) "Preferred Shares" shall mean shares of Series A Preferred
       Stock, par value $100 per share, of the Company having the rights and
       preferences set forth in the Form of Statement of Resolution Establishing
       and Designating Series A Preferred Stock, $100 Par Value filed with the
       Secretary of State of the State of Texas as a part of the Company's
       Articles of Incorporation, as amended.

             (m) "Redemption Date" shall have the meaning set forth in Section
       7 hereof.

             (n) "Shares Acquisition Date" shall mean the first date of public
       announcement by the Company or an Acquiring Person that an Acquiring
       Person has become such.

             (o) "Subsidiary" of any Person shall mean any corporation or other
       entity of which a majority of the voting power of the voting equity
       securities or equity interest is owned, directly or indirectly, by such
       Person.

             (p) "Triggering Event" shall mean any Flip-In Event or any
       Flip-Over Event.

       Section 2. Appointment of Rights Agent. The Company hereby appoints the
Rights Agent to act as agent for the Company and the holders of the Rights (who,
in accordance with Section 3 hereof, shall, prior to the Distribution Date also
be the holders of the Common Shares) in accordance with the terms and conditions
hereof, and the Rights Agent hereby accepts such appointment. The Company may
from time to time appoint such co-Rights Agents as it may deem necessary or
desirable.

       Section 3.  Issue of Right Certificates.

             (a) Until the earlier of (i) the close of business on the tenth day
       after the Shares Acquisition Date or (ii) the close of business on the
       tenth business day (or such later date as may be determined by action of
       the Board of Directors prior to such time as any person becomes an
       Acquiring Person) after the date of the commencement by any Person (other
       than the Company, any Subsidiary of the Company, any employee benefit
       plan of the Company or of any Subsidiary of the Company or any entity
       holding Common Shares for or pursuant to the terms of any such plan) of,
       or of the first public announcement of the intention of any Person (other
       than the Company, any Subsidiary of the Company, any employee benefit
       plan of the Company or of any Subsidiary of the Company or any entity
       holding Common Shares for or pursuant to the terms of any such plan) to
       commence, a tender or exchange offer the consummation of which would
       result in any Person becoming the Beneficial Owner of Common Shares
       aggregating 20% or more of the then outstanding Common Shares (including
       any such date which is after the date of this Agreement and prior to the
       issuance of the Rights; the earlier of such dates being herein referred
       to as the "Distribution Date"), (x) the Rights will be evidenced (subject
       to the provisions of Section


                                      -3-
<PAGE>   7

       3(b) hereof) by the certificates for Common Shares registered in the
       names of the holders thereof (which certificates shall also be deemed to
       be Right Certificates) and not by separate Right Certificates, and (y)
       the right to receive Right Certificates will be transferable only in
       connection with the transfer of Common Shares. As soon as practicable
       after the Distribution Date, the Company will prepare and execute, the
       Rights Agent will countersign, and the Company will send or cause to be
       sent (and the Rights Agent will, if requested and at the expense of the
       Company, send) by first-class, insured, postage-prepaid mail, to each
       record holder of Common Shares as of the close of business on the
       Distribution Date, at the address of such holder shown on the records of
       the Company, a Right Certificate, in substantially the form of Exhibit A
       hereto (a "Right Certificate"), evidencing one Right for each Common
       Share so held. As of the Distribution Date, the Rights will be evidenced
       solely by such Right Certificates.

             (b) On the Record Date, or as soon as practicable thereafter, the
       Company will send a copy of a Summary of Rights to Purchase Preferred
       Shares, in substantially the form of Exhibit B hereto (the "Summary of
       Rights"), by first-class, postage-prepaid mail, to each record holder of
       Common Shares as of the close of business on the Record Date, at the
       address of such holder shown on the records of the Company. With respect
       to certificates for Common Shares outstanding as of the Record Date,
       until the Distribution Date, the Rights will be evidenced by such
       certificates registered in the names of the holders thereof. Until the
       Distribution Date (or the earlier of the Redemption Date or the Final
       Expiration Date), the surrender for transfer of any certificate for
       Common Shares outstanding on the Record Date shall also constitute the
       transfer of the Rights associated with the Common Shares represented
       thereby.

             (c) Certificates for Common Shares which become outstanding
       (including, without limitation, reacquired Common Shares referred to in
       the last sentence of this paragraph (c)) after October 30, 1999, but
       prior to the earliest of the Distribution Date, the Redemption Date or
       the Final Expiration Date shall have impressed on, printed on, written on
       or otherwise affixed to them the following legends:

             This certificate also evidences and entitles the holder hereof to
             certain rights as set forth in a Second Amended and Restated Rights
             Agreement between InterVoice-Brite, Inc. and Harris Trust and
             Savings Bank, as Rights Agent, dated as of October 30, 1999 (the
             "Rights Agreement"), the terms of which are hereby incorporated
             herein by reference and a copy of which is on file at the principal
             executive offices of InterVoice-Brite, Inc. Under certain
             circumstances, as set forth in the Rights Agreement, such Rights
             will be evidenced by separate certificates and will no longer be
             evidenced by this certificate. InterVoice-Brite, Inc. will mail to
             the holder of this certificate a copy of the Rights Agreement
             without charge after receipt of a written request therefor. Under
             certain circumstances, as set forth in the Rights Agreement, Rights
             issued to any Person who becomes an Acquiring Person (as defined in
             the Rights Agreement) may become null and void.

With respect to such certificates containing the foregoing legend, until the
Distribution Date, the Rights associated with the Common Shares represented by
such certificates shall be evidenced by such certificates alone, and the
surrender for transfer of any such certificate shall also constitute the
transfer of the Rights associated with the Common Shares represented thereby. In
the event that the Company purchases or acquires any Common Shares after the
Record Date but prior to the Distribution Date, any Rights associated with such
Common Shares shall be deemed cancelled and retired so that the Company shall
not be entitled to exercise any Rights associated with the Common Shares which
are no longer outstanding.

       Section 4. Form of Right Certificates. The Right Certificates (and the
forms of election to purchase Preferred Shares and of assignment to be printed
on the reverse thereof) shall be substantially the same as Exhibit B hereto and
may have such marks of identification or designation and such legends, summaries
or endorsements printed thereon as the Company may deem appropriate and as are
not inconsistent with the provisions of this Agreement, or as may be required to
comply with any applicable law or with any rule or regulation made pursuant
thereto or with any rule or regulation of any stock exchange on which the Rights
may from time to time be listed, or to conform to usage. Subject to the
provisions of Section 11 and Section 22 hereof, the Right Certificates shall
entitle the holders thereof to purchase such number of one eight-hundredths of a
Preferred Share as shall be set forth therein at the price per one
eight-hundredths of a Preferred Share set forth therein (the "Purchase Price"),
but the number of such one eight-hundredths of a Preferred Share and the
Purchase Price shall be subject to adjustment as provided herein.


                                      -4-
<PAGE>   8


       Section 5. Countersignature and Registration.

             (a) The Right Certificates shall be executed on behalf of the
       Company by its Chairman of the Board, its Chief Executive Officer, its
       President or any of its Vice Presidents, or its Treasurer, either
       manually or by facsimile signature, shall have affixed thereto the
       Company's seal or a facsimile thereof, and shall be attested by the
       Secretary or an Assistant Secretary of the Company, either manually or by
       facsimile signature. The Right Certificates shall be manually
       countersigned or by facsimile signature by the Rights Agent and shall not
       be valid for any purpose unless countersigned. In case any officer of the
       Company who shall have signed any of the Right Certificates shall cease
       to be such officer of the Company before countersignature by the Rights
       Agent and issuance and delivery by the Company, such Right Certificates,
       nevertheless, may be countersigned by the Rights Agent and issued and
       delivered by the Company with the same force and effect as though the
       person who signed such Right Certificates had not ceased to be such
       officer of the Company; and any Right Certificate may be signed on behalf
       of the Company by any person who, at the actual date of the execution of
       such Right Certificate, shall be a proper officer of the Company to sign
       such Right Certificate, although at the date of the execution of this
       Rights Agreement any such person was not such an officer.

             (b) Following the Distribution Date, the Rights Agent will keep or
       cause to be kept, at its principal office, books for registration and
       transfer of the Right Certificates issued hereunder. Such books shall
       show the names and addresses of the respective holders of the Right
       Certificates, the number of Rights evidenced on its face by each of the
       Right Certificates and the date of each of the Right Certificates.

       Section 6. Transfer, Split-up, Combination and Exchange of Right
Certificates; Mutilated, Destroyed, Lost or Stolen Right Certificates.

             (a) Subject to the provisions of Section 14 hereof, at any time
       after the close of business on the Distribution Date, and at or prior to
       the close of business on the earlier of the Redemption Date or the Final
       Expiration Date, any Right Certificate or Right Certificates (other than
       Right Certificates representing Rights that have become void pursuant to
       Section 11(a)(ii) hereof or that have been exchanged pursuant to Section
       24 hereof) may be transferred, split-up, combined or exchanged for
       another Right Certificate or Right Certificates, entitling the registered
       holder to purchase a like number of one eight-hundredths of a Preferred
       Share (or, following a Flip-In Event, Common Shares, other securities,
       cash or other assets, as the case may be) as the Right Certificate or
       Right Certificates entitled such holder to purchase. Any registered
       holder desiring to transfer, split-up, combine or exchange any Right
       Certificate or Right Certificates shall make such request in writing
       delivered to the Rights Agent, and shall surrender the Right Certificate
       or Right Certificates to be transferred, split-up, combined or exchanged
       at the principal office or offices of the Rights Agent designated for
       such purpose. Thereupon the Rights Agent shall, subject to Section 14
       hereof, countersign and deliver to the person entitled thereto a Right
       Certificate or Right Certificates, as the case may be, as so requested.
       The Company may require payment of a sum sufficient to cover any tax or
       governmental charge that may be imposed in connection with any transfer,
       split-up, combination or exchange of Right Certificates.

             (b) Upon receipt by the Company and the Rights Agent of evidence
       reasonably satisfactory to them of the loss, theft, destruction or
       mutilation of a Right Certificate, and, in case of loss, theft or
       destruction, of indemnity or security reasonably satisfactory to them,
       and, at the Company's request, reimbursement to the Company and the
       Rights Agent of all reasonable expenses incidental thereto, and upon
       surrender to the Rights Agent and cancellation of the Right Certificate
       if mutilated, the Company will execute and deliver a new Right
       Certificate of like tenor to the Rights Agent for delivery to the
       registered holder in lieu of the Right Certificate so lost, stolen,
       destroyed or mutilated.

       Section 7. Exercise of Rights; Purchase Price; Expiration Date of Rights.

             (a) The registered holder of any Right Certificate may exercise
       the Rights evidenced thereby (except as otherwise provided herein) in
       whole or in part at any time after the Distribution Date upon surrender
       of the Right Certificate, with the form of election to purchase on the
       reverse side thereof duly executed, to the Rights Agent at the principal
       office or offices of the Rights Agent designated for such purpose,
       together with payment of the Purchase Price for each one eight-hundredths
       of a Preferred Share (or other securities, cash or other assets, as the
       case may be) as to which the Rights are exercised, at or prior to the
       earliest of (i) the close of business on May 10,


                                      -5-
<PAGE>   9

       2001 (the "Final Expiration Date"), (ii) the time at which the Rights are
       redeemed as provided in Section 23 hereof (the "Redemption Date"), or
       (iii) the time at which such Rights are exchanged as provided in Section
       24 hereof.

             (b) The Purchase Price for each one eight-hundredths of a Preferred
       Share (or other securities, cash or other assets, as the case may be)
       purchasable pursuant to the exercise of a Right shall initially be
       $37.50, and shall be subject to adjustment from time to time as provided
       in Section 11 or 13 hereof and shall be payable in lawful money of the
       United States of America in accordance with paragraph (c) below.

             (c) Upon receipt of a Right Certificate representing exercisable
       Rights, with the form of election to purchase and the certificate duly
       executed, accompanied by payment, with respect to each Right so exercised
       of the Purchase Price per one eight-hundredths of a Preferred Share (or
       other securities, cash or other assets, as the case may be) to be
       purchased and an amount equal to any applicable transfer tax required to
       be paid by the holder of such Right Certificate in accordance with
       Section 10 hereof by certified check, cashier's cheek or money order
       payable to the order of the Company, the Rights Agent shall thereupon
       promptly (i) (A) requisition from any transfer agent of the Preferred
       Shares (or make available, if the Rights Agent is a transfer agent for
       such shares) certificates for the number of Preferred Shares to be
       purchased and the Company hereby irrevocably authorizes its transfer
       agent to comply with all such requests, or (B) requisition from the
       depositary agent depositary receipts representing such number of one
       eight-hundredths of a Preferred Share as are to be purchased (in which
       case certificates for the Preferred Shares represented by such receipts
       shall be deposited by the transfer agent with the depositary agent), and
       the Company hereby directs the depositary agent to comply with such
       request, (ii) when appropriate, requisition from the Company the amount
       of cash to be paid in lieu of issuance of fractional shares in accordance
       with Section 14 hereof, (iii) after receipt of such certificates or
       depositary receipts, cause the same to be delivered to or upon the order
       of the registered holder of such Right Certificate, registered in such
       name or names as may be designated by such holder and (iv) when
       appropriate, after receipt, deliver such cash to or upon the order of the
       registered holder of such Right Certificate. In the event that the
       Company is obligated to issue other securities (including stock of the
       Company), the Common Shares of the Company, pay cash and/or distribute
       other property pursuant to Section 11(a) hereof, the Company will make
       all arrangements necessary so that such other securities, cash and/or
       other property are available for distribution by the Rights Agent, if and
       when appropriate.

             (d) In case the registered holder of any Right Certificate shall
       exercise less than all the Rights evidenced thereby, a new Right
       Certificate evidencing Rights equivalent to the Rights remaining
       unexercised shall be issued by the Rights Agent to the registered holder
       of such Right Certificate or to his duly authorized assigns, subject to
       the provisions of Section 14 hereof.

             (e) Notwithstanding anything in this Agreement to the contrary,
       neither the Rights Agent nor the Company shall be obligated to undertake
       any action with respect to a registered holder of any Rights Certificate
       upon the occurrence of any purported exercise thereof unless the
       registered holder shall have (i) completed and signed the certificate
       contained in the form of election to purchase set forth on the reverse
       side of the Rights Certificate surrendered for the exercise and (ii)
       provided the additional evidence of the identity of the Beneficial Owner
       (or former or proposed Beneficial Owner) or Affiliates thereof as the
       Company shall reasonably request.

             (f) The Company may temporarily suspend, for a period of time not
       to exceed 90 calendar days after the Distribution Date, the
       exercisability of the Rights in order to prepare and file a Registration
       Statement under the Securities Act, on appropriate form, with respect to
       the Preferred Shares purchasable upon exercise of the Rights and permit
       such Registration Statement to become effective; provided, however, that
       no such suspension shall remain effective after, and the Rights shall
       without any further action by the Company or any other Person become
       exercisable immediately upon, the effectiveness of such Registration
       Statement. Upon any such suspension, the Company shall issue a public
       announcement stating that the exercisability of the Rights has been
       temporarily suspended and shall issue a further public announcement at
       such time as the suspension is no longer in effect. Notwithstanding any
       provision herein to the contrary, the Rights shall not be exercisable in
       any jurisdiction if the requisite qualification under the Blue Sky or
       securities laws of such jurisdiction shall not have been obtained or the
       exercise of the Rights shall not be permitted under applicable law.


                                      -6-
<PAGE>   10

       Section 8. Cancellation and Destruction of Right Certificates. All Right
Certificates surrendered for the purpose of exercise, transfer, split-up,
combination or exchange shall, if surrendered to the Company or to any of its
agents, be delivered to the Rights Agent for cancellation or in cancelled form,
or, if surrendered to the Rights Agent, shall be cancelled by it, and no Right
Certificates shall be issued in lieu thereof except as expressly permitted by
any of the provisions of this Rights Agreement. The Company shall deliver to the
Rights Agent for cancellation and retirement, and the Rights Agent shall so
cancel and retire, any other Right Certificates purchased or acquired by the
Company otherwise than upon the exercise thereof. The Rights Agent shall deliver
all cancelled Right Certificates to the Company, or shall, at the written
request of the Company, destroy such cancelled Right Certificates, and in either
such case shall deliver a certificate of destruction thereof or a certificate of
cancellation thereof, as may be appropriate, to the Company.

       Section 9. Reservation and Availability of Capital Stock.

             (a) The Company covenants and agrees that it will cause to be
       reserved and kept available out of its authorized and unissued Preferred
       Shares (and, following the occurrence of a Triggering Event, out of its
       authorized and unissued Common Shares and/or other securities or out of
       its authorized and issued shares held in its treasury), the number of
       Preferred Shares (and following the occurrence of a Triggering Event,
       Common Shares and/or other securities) that, as provided in this
       Agreement including Section 11(a)(iii) hereof, will be sufficient to
       permit the exercise in full of all outstanding Rights.

             (b) So long as the Preferred Shares (and, following the occurrence
       of a Triggering Event, Common Shares and/or securities) issuable and
       deliverable upon the exercise of the Rights may be listed on any national
       securities exchange or inter-dealer quotation system of a registered
       national securities association on which the Preferred Shares may from
       time to time be listed, traded or quoted, the Company shall use
       reasonable efforts to cause, from and after such time as the Rights
       become exercisable, all shares reserved for such issuance to be listed on
       such exchange or quotation system upon official notice of issuance upon
       such exercise.

             (c) The Company covenants and agrees that it will take all such
       action as may be necessary to ensure that all one eight-hundredths of a
       Preferred Share (and, following the occurrence of a Triggering Event,
       Common Shares and/or other securities) delivered upon exercise of Rights
       shall, at the time of delivery of the certificates for such shares
       (subject to payment of the Purchase Price), be duly and validly
       authorized and issued and fully paid and nonassessable.

             (d) In the event that there shall not be sufficient Preferred
       Shares issued but not outstanding or authorized but unissued to permit
       the exercise of Rights in accordance with Section 11 hereof, as the case
       may be, the Company covenants and agrees that it will take all such
       action as may be necessary to authorize additional Preferred Shares for
       issuance upon the exercise of Rights pursuant to Section 11 hereof, as
       the case may be; provided, however, that if the Company is unable to
       cause the authorization of additional Preferred Shares, then the Company
       shall, or in lieu of seeking any such authorization, the Company may, to
       the extent necessary and permitted by applicable law and any agreements
       or instruments in effect prior to the Distribution Date to which it is a
       party, (i) upon surrender of a Right, pay cash equal to the Purchase
       Price in lieu of issuing Preferred Shares and requiring payment therefor,
       (ii) upon due exercise of a Right and payment of the Purchase Price for
       each Preferred Share as to which such Right is exercised, issue equity
       securities having a value equal to the value of the Preferred Shares that
       otherwise would have been issuable pursuant to Section 11 hereof, which
       value shall be determined by a nationally recognized investment banking
       firm selected by the Board of Directors of the Company, or (iii) upon due
       exercise of a Right and payment of the Purchase Price for each Preferred
       Share as to which such Right is exercised, distribute a combination of
       Preferred Shares, cash and/or other equity and/or debt securities having
       an aggregate value equal to the value of the Preferred Shares that
       otherwise would have been issuable pursuant to Section 11 hereof, which
       value shall be determined by a nationally recognized investment banking
       firm selected by the Board of Directors of the Company. To the extent
       that any legal or contractual restrictions (pursuant to agreements or
       instruments in effect prior to the Distribution Date to which it is a
       party) prevent the Company from paying the full amount payable in
       accordance with the foregoing sentence, the Company shall pay to holders
       of the Rights as to which such payments are being made all amounts that
       are not then restricted on a pro rata basis as such payments become
       permissible under such legal or contractual restrictions until such
       payments have been paid in full.


                                      -7-
<PAGE>   11

       Section 10. Preferred Shares Record Date. Each person in whose name any
certificate for Preferred Shares (or Common Shares and/or other securities, as
the case may be) is issued upon the exercise of Rights shall for all purposes be
deemed to have become the holder of record of the Preferred Shares (or Common
Shares and/or other securities, as the case may be) represented thereby on, and
such certificate shall be dated, the date upon which the Right Certificate
evidencing such Rights was duly surrendered and payment of the Purchase Price
(and any applicable transfer taxes) was made; provided, however, that if the
date of such surrender and payment is a date upon which the Preferred Shares (or
Common Shares and/or other securities, as the case may be) transfer books of the
Company are closed, such person shall be deemed to have become the record holder
of such shares on, and such certificate shall be dated, the next succeeding
Business Day on which the Preferred Shares (or Common Shares and/or other
securities, as the case may be) transfer books of the Company are open. Prior to
the exercise of the Rights evidenced thereby, the holder of a Right Certificate
shall not be entitled to any rights of a shareholder of Preferred Shares of the
Company with respect to shares for which the Rights shall be exercisable,
including, without limitation, the right to vote, to receive dividends or other
distributions or to exercise any preemptive rights, and shall not be entitled to
receive any notice of any proceedings of the Company, except as provided herein.

       Section 11. Adjustment of Purchase Price, Number and Kind of Shares or
Number of Rights. The Purchase Price, the number and kind of shares covered by
each Right and the number of Rights outstanding are subject to adjustment from
time to time as provided in this Section 11.

             (a) (i) In the event the Company shall at any time after the date
       of this Agreement (A) declare a dividend on the Preferred Shares payable
       in Preferred Shares, (B) subdivide the outstanding Preferred Shares, (C)
       combine the outstanding Preferred Shares into a smaller number of
       Preferred Shares, or (D) issue any shares of its capital stock in a
       reclassification of the Preferred Shares (including any such
       reclassification in connection with a consolidation or merger in which
       the Company is the continuing or surviving corporation), except as
       otherwise provided in this Section 11(a) hereof, the Purchase Price in
       effect at the time of the record date for such dividend or of the
       effective date of such subdivision, combination or reclassification, and
       the number and kind of shares of capital stock issuable on such date,
       shall be proportionately adjusted so that the holder of any Right
       exercised after such time shall be entitled to receive, upon payment of
       the Purchase Price then in effect, the aggregate number and kind of
       Preferred Shares or shares of capital stock which, if such right had been
       exercised immediately prior to such date and at a time when the Preferred
       Shares transfer books of the Company were open, he would have owned upon
       such exercise and been entitled to receive by virtue of such dividend,
       subdivision, combination or reclassification. If an event occurs which
       would require an adjustment under both this Section 11(a)(i) and Section
       11(a)(ii) hereof, the adjustment provided for in this Section 11(a)(i)
       shall be in addition to, and shall be made prior to, any adjustment
       required pursuant to Section 11(a)(ii) hereof.

                   (ii) (A) Subject to Section 24 of this Agreement and the last
       sentence of Section 23(a) of this Agreement, in the event any Person
       becomes an Acquiring Person (a "Flip-In Event"), each holder of a Right
       shall thereafter have a right to receive, upon exercise thereof at a
       price equal to the then current Purchase Price multiplied by the number
       of one eight-hundredths of a Preferred Share for which a Right is then
       exercisable, in accordance with the terms of this Agreement and in lieu
       of Preferred Shares, such number of Common Shares of the Company (such
       number of Common Shares to be referred to hereinafter as the "Adjustment
       Shares") as shall equal the result obtained by (x) multiplying the then
       current Purchase Price by the number of one eight-hundredths of a
       Preferred Share for which a Right is then exercisable and dividing that
       product by (y) 50% of the then current per share market price of the
       Company's Common Shares (determined pursuant to Section 11(d) hereof) on
       the date of the occurrence of such event. In the event that any Person
       shall become an Acquiring Person and the Rights shall then be
       outstanding, the Company shall not take any action which would eliminate
       or diminish the benefits intended to be afforded by the Rights.

                         (B) From and after the occurrence of a Flip-In Event,
       any Rights that are or were acquired or beneficially owned by any
       Acquiring Person (or any Associate or Affiliate of such Acquiring Person)
       shall be void and any holder of such Rights shall thereafter have no
       right to exercise such Rights under any provision of this Agreement. No
       Right Certificate shall be issued pursuant to Section 3 that represents
       Rights beneficially owned by an Acquiring Person whose Rights would be
       void pursuant to the preceding sentence or any Associate or Affiliate
       thereof; no Right Certificate shall be issued at any time upon the
       transfer of any Rights to an Acquiring Person whose Rights would be void
       pursuant to the preceding sentence or any Associate or Affiliate thereof
       or to any nominee of such Acquiring Person, Associate or Affiliate; and
       any Right Certificate delivered


                                      -8-
<PAGE>   12

       to the Rights Agent for transfer to an Acquiring Person whose Rights
       would be void pursuant to the preceding sentence shall be cancelled.

                   (iii) In the event that the number of Common Shares which is
       authorized by the Company's Articles of Incorporation but not outstanding
       or not reserved for issuance for purposes other than upon exercise of the
       Rights is not sufficient to permit the exercise in full of the Rights in
       accordance with the foregoing subparagraph (ii) of this Section 11(a),
       the Company shall, to the extent permitted by applicable law and
       regulation: (A) determine the excess of (1) the value of the Adjustment
       Shares issuable upon the exercise of a Right (the "Current Value") over
       (2) the Purchase Price (such excess to be referred to hereinafter as the
       "Spread"), and (B) with respect to each Right, make adequate provision to
       substitute for the Adjustment Shares, upon payment of the applicable
       Purchase Price, (1) cash, (2) a reduction in the Purchase Price, (3)
       Common Shares or other equity securities of the Company (including,
       without limitation, shares, or units of shares, of preferred stock which
       the Board of Directors has deemed to have the same value as the Common
       Shares (such shares of preferred stock, "common share equivalents")), (4)
       debt securities of the Company, (5) other assets or (6) any combination
       of the foregoing, having an aggregate value equal to the Current Value,
       where such aggregate value has been determined by the Board of Directors
       based upon the advice of an investment banking firm selected by the Board
       of Directors; provided, however, that if the Company shall not have made
       adequate provisions to deliver value pursuant to clause (B) above within
       30 days following the first occurrence of a Flip-In Event (the "Flip-In
       Trigger Date"), then the Company shall be obligated to deliver, upon the
       surrender for exercise of a Right and without requiring payment of the
       Purchase Price, Common Shares (to the extent available) and then, if
       necessary, cash, which shares and/or cash have an aggregate value equal
       to the Spread. If the Board of Directors determines in good faith that it
       is likely that sufficient additional Common Shares could be authorized
       for issuance upon exercise in full of the Rights, the 30-day period set
       forth above may be extended to the extent necessary, but not more than 90
       days after the Flip-In Trigger Date, in order that the Company may seek
       shareholder approval for the authorization of such additional shares
       (such period, as it may be extended, the "Substitution Period"). To the
       extent that the Company determines that some action need be taken
       pursuant to the first and/or second sentences of this Section 11(a)(iii),
       the Company (x) shall provide that such action shall apply uniformly to
       all outstanding Rights, and (y) may suspend the exercisability of the
       Rights until the expiration of the Substitution Period in order to seek
       any authorization of additional shares and/or to decide the appropriate
       form of distribution to be made pursuant to such first sentence and to
       determine the value thereof. In the event of any such suspension, the
       Company shall issue a public announcement stating that the exercisability
       of the Rights has been temporarily suspended, as well as a public
       announcement at such time as the suspension is no longer in effect. For
       purposes of this Section 11(a)(iii), the value of the Common Shares shall
       be the current market price (as determined pursuant to Section 11(d)
       hereof) per Common Share on the Flip-In Trigger Date and the value of any
       common share equivalent shall be deemed to have the same value as the
       Common Shares on such date.

             (b) In case the Company shall fix a record date for the issuance of
       rights, options or warrants to all holders of Preferred Shares entitling
       them (for a period expiring within 45 calendar days after such record
       date) to subscribe for or purchase Preferred Shares (or shares having the
       same rights, privileges and preferences as the Preferred Shares
       ("equivalent preferred shares")) or securities convertible into Preferred
       Shares or equivalent preferred shares at a price per Preferred Share or
       equivalent preferred share (or having a conversion price per share, if a
       security convertible into Preferred Shares or equivalent preferred
       shares) less than the then current per share market price of the
       Preferred Shares (as defined in Section 11(d)) on such record date, the
       Purchase Price to be in effect after such record date shall be determined
       by multiplying the Purchase Price in effect immediately prior to such
       record date by a fraction, the numerator of which shall be the number of
       Preferred Shares outstanding on such record date plus the number of
       Preferred Shares which the aggregate offering price of the total number
       of Preferred Shares and/or equivalent preferred shares so to be offered
       (and/or the aggregate initial conversion price of the convertible
       securities so to be offered) would purchase at such current market price
       and the denominator of which shall be the number of Preferred Shares
       outstanding on such record date plus the number of additional Preferred
       Shares and/or equivalent preferred shares to be offered for subscription
       or purchase (or into which the convertible securities so to be offered
       are initially convertible); provided, however, that in no event shall
       the consideration to be paid upon the exercise of one Right be less than
       the aggregate par value of the shares of capital stock of the Company
       issuable upon exercise of one Right. In case such subscription price may
       be paid in a consideration part or all of which shall be in a form other
       than cash, the value of such consideration shall be as determined in good
       faith by the Board of Directors of the Company, whose determination shall
       be described in a statement filed with the Rights Agent and shall be
       binding on the Rights


                                      -9-
<PAGE>   13

       Agent and the holders of the Rights. Preferred Shares owned by or held
       for the account of the Company shall not be deemed outstanding for the
       purpose of any such computation. Such adjustment shall be made
       successively whenever such a record date is fixed; and in the event that
       such rights, options or warrants are not so issued, the Purchase Price
       shall be adjusted to be the Purchase Price which would then be in effect
       if such record date had not been fixed.

             (c) In case the Company shall fix a record date for the making of a
       distribution to all holders of the Preferred Shares (including any such
       distribution made in connection with a consolidation or merger in which
       the Company is the continuing or surviving corporation) of evidences of
       indebtedness or assets (other than a regular quarterly cash dividend or a
       dividend payable in Preferred Shares) or subscription rights or warrants
       (excluding those referred to in Section 11(b) hereof), the Purchase Price
       to be in effect after such record date shall be determined by multiplying
       the Purchase Price in effect immediately prior to such record date by a
       fraction, the numerator of which shall be the then current per share
       market price of the Preferred Shares on such record date, less the fair
       market value (as determined in good faith by the Board of Directors of
       the Company, whose determination shall be described in a statement filed
       with the Rights Agent) of the portion of the assets or evidences of
       indebtedness so to be distributed or of such subscription rights or
       warrants applicable to one Preferred Share and the denominator of which
       shall be such current per share market price of the Preferred Shares;
       provided, however, that in no event shall the consideration to be paid
       upon the exercise of one Right be less than the aggregate par value of
       the shares of capital stock of the Company to be issued upon exercise of
       one Right. Such adjustments shall be made successively whenever such a
       record date is fixed; and in the event that such distribution is not so
       made, the Purchase Price shall again be adjusted to be the Purchase Price
       which would then be in effect if such record date had not been fixed.

             (d) (i) For the purpose of any computation hereunder, other than
       computations made pursuant to Section 11(a)(iii) hereof, the "current per
       share market price" of any security (a "Security" for the purpose of this
       Section 11(d)(i)) on any date shall be deemed to be the average of the
       daily closing prices per share of such Security for the 30 consecutive
       Trading Days (as such term is hereinafter defined) immediately prior to
       such date, and for purposes of computations made pursuant to Section
       11(a)(iii) hereof, the "current per share market price" of a Security on
       any date shall be deemed to be the average of the daily closing prices
       per share of such Security for the ten consecutive Trading Days
       immediately following such date; provided, however, that in the event
       that the current per share market price of the Security is determined
       during a period following the announcement by the issuer of such Security
       of (A) a dividend or distribution on such Security payable in shares of
       such Security or securities convertible into shares of such Security
       (other than the Rights), or (B) any subdivision, combination or
       reclassification of such Security, and the ex-dividend date for such
       dividend or distribution, or the record date for such subdivision,
       combination or reclassification shall not have occurred prior to the
       commencement of the requisite thirty (30) Trading Day or ten (10) Trading
       Day period, as set forth above, then, and in each such case, the "current
       per share market price" shall be properly adjusted to take into account
       ex-dividend trading. The closing price for each day shall be the last
       sale price, regular way, or, in case no such sale takes place on such
       day, the average of the closing bid and asked prices, regular way, in
       either case as reported in the principal consolidated transaction
       reporting system with respect to securities listed or admitted to trading
       on the New York Stock Exchange or, if the Security is not listed or
       admitted to trading on the New York Stock Exchange, the last quoted price
       or, if not so quoted, the average of the high bid and low asked prices in
       the over-the-counter market, as reported by the National Association of
       Securities Dealers, Inc. Automated Quotations System ("NASDAQ") or such
       other system then in use, or, if on any such date the Security is not
       quoted by any such organization, as reported in the principal
       consolidated transaction reporting system on which the Security is listed
       or admitted to trading or, if the Security is not listed or admitted to
       trading on any national securities exchange, the average of the closing
       bid and asked prices as furnished by a professional market maker making a
       market in the Security selected by the Board of Directors of the Company.
       The term "Trading Day" shall mean a day on which the principal national
       securities exchange on which the Security is listed or admitted to
       trading is open for the transaction of business or, if the Security is
       not listed or admitted to trading on any national securities exchange, a
       Business Day.

                   (ii) For the purpose of any computation hereunder, the
       "current per share market price" of the Preferred Shares shall be
       determined in accordance with the method set forth in Section 11(d)(i).
       If the Preferred Shares are not publicly traded, the "current per share
       market price" of the Preferred Shares shall be conclusively deemed to be
       the current per share market price of the Common Shares as determined
       pursuant to Section 11(d)(i)


                                      -10-
<PAGE>   14

       (appropriately adjusted to reflect any stock split, stock dividend or
       similar transaction occurring after the date hereof), multiplied by eight
       hundred. If neither the Common Shares nor the Preferred Shares are
       publicly held or so listed or traded, "current per share market price"
       shall mean the fair value per share as determined in good faith by the
       Board of Directors of the Company, whose determination shall be described
       in a statement filed with the Rights Agent and shall be conclusive for
       all purposes. For all purposes of this Agreement, the "current per share
       market price" of one eight-hundredths of a Preferred Share shall be equal
       to the "current per share market price" of one Preferred Share divided by
       eight hundred.

             (e) Anything herein to the contrary notwithstanding, no adjustment
       in the Purchase Price shall be required unless such adjustment would
       require an increase or decrease of at least 1% in the Purchase Price;
       provided, however, that any adjustments which by reason of this Section
       11(e) are not required to be made shall be carried forward and taken into
       account in any subsequent adjustment. All calculations under this Section
       11 shall be made to the nearest cent or to the nearest one one-millionth
       of a Preferred Share or one ten-thousandth of any other share or
       security, as the case may be. Notwithstanding the first sentence of this
       Section 11(e), any adjustment required by this Section 11 shall be made
       no later than the earlier of (i) three years from the date of the
       transaction which requires such adjustment or (ii) the date of the
       expiration of the right to exercise any Rights.

             (f) If as a result of an adjustment made pursuant to Section 11(a)
       hereof, the holder of any Right thereafter exercised shall become
       entitled to receive any shares of capital stock of the Company other than
       Preferred Shares, thereafter the number of such other shares so
       receivable upon exercise of any Right shall be subject to adjustment from
       time to time in a manner and on terms as nearly equivalent as practicable
       to the provisions with respect to the Preferred Shares contained in
       Section 11(a) through (c), inclusive, and the provisions of Sections 7,
       9, 10 and 13 with respect to the Preferred Shares shall apply on like
       terms to any such other shares.

             (g) All Rights originally issued by the Company subsequent to any
       adjustment made to the Purchase Price hereunder shall evidence the right
       to purchase, at the adjusted Purchase Price, the number of one
       eight-hundredths of a Preferred Share purchasable from time to time
       hereunder upon exercise of the Rights, all subject to further adjustment
       as provided herein.

             (h) Unless the Company shall have exercised its election as
       provided in Section 11(i), upon each adjustment of the Purchase Price as
       a result of the calculations made in Sections 11(b) and (c), each Right
       outstanding immediately prior to the making of such adjustment shall
       thereafter evidence the right to purchase, at the adjusted Purchase
       Price, that number of one eight-hundredths of a Preferred Share
       (calculated to the nearest one one-millionth of a Preferred Share)
       obtained by (i) multiplying (x) the number of one eight-hundredths of a
       share covered by a Right immediately prior to this adjustment by (y) the
       Purchase Price in effect immediately prior to such adjustment of the
       Purchase Price, and (ii) dividing the product so obtained by the Purchase
       Price in effect immediately after such adjustment of the Purchase Price.

             (i) The Company may elect on or after the date of any adjustment of
       the Purchase Price to adjust the number of Rights, in substitution for
       any adjustment in the number of one eight-hundredths of a Preferred Share
       purchasable upon the exercise of a Right. Each of the Rights outstanding
       after such adjustment of the number of Rights shall be exercisable for
       the number of one eight-hundredths of a Preferred Share for which a Right
       was exercisable immediately prior to such adjustment. Each Right held of
       record prior to such adjustment of the number of Rights shall become that
       number of Rights (calculated to the nearest one ten-thousandth) obtained
       by dividing the Purchase Price in effect immediately prior to adjustment
       of the Purchase Price by the Purchase Price in effect immediately after
       adjustment of the Purchase Price. The Company shall make a public
       announcement of its election to adjust the number of Rights, indicating
       the record date for the adjustment, and, if known at the time, the amount
       of the adjustment to be made. This record date may be the date on which
       the Purchase Price is adjusted or any day thereafter, but, if the Right
       Certificates have been issued, shall be at least 10 days later than the
       date of the public announcement. If Right Certificates have been issued,
       upon each adjustment of the number of Rights pursuant to this Section
       11(i), the Company shall, as promptly as practicable, cause to be
       distributed to holders of record of Right Certificates on such record
       date Right Certificates evidencing, subject to Section 14 hereof, the
       additional Rights to which such holders shall be entitled as a result of
       such adjustment, or, at the option of the Company, shall cause to be
       distributed to such holders of record in substitution and replacement for
       the Right Certificates held by such holders prior to the date of
       adjustment, and upon surrender thereof, if required


                                      -11-
<PAGE>   15

       by the Company, new Right Certificates evidencing all the Rights to which
       such holders shall be entitled after such adjustment. Right Certificates
       so to be distributed shall be issued, executed and countersigned in the
       manner provided for herein and shall be registered in the names of the
       holders of record of Right Certificates on the record date specified in
       the public announcement.

             (j) Irrespective of any adjustment or change in the Purchase Price
       or the number of one eight-hundredths of a Preferred Share issuable upon
       the exercise of the Rights, the Right Certificates theretofore and
       thereafter issued may continue to express the Purchase Price and the
       number of one eight-hundredths of a Preferred Share which were expressed
       in the initial Right Certificates issued hereunder.

             (k) Before taking any action that would cause an adjustment
       reducing the Purchase Price below one eight- hundredths of the then par
       value, if any, of the Preferred Shares issuable upon exercise of the
       Rights, the Company shall take any corporate action which may, in the
       opinion of its counsel, be necessary in order that the Company may
       validly and legally issue fully paid and nonassessable Preferred Shares
       at such adjusted Purchase Price.

             (l) In any case in which this Section 11 shall require that an
       adjustment in the Purchase Price be made effective as of a record date
       for a specified event, the Company may elect to defer until the
       occurrence of such event the issuance to the holder of any Right
       exercised after such record date of the Preferred Shares and other
       capital stock or securities of the Company, if any, issuable upon such
       exercise over and above the Preferred Shares and other capital stock or
       securities of the Company, if any, issuable upon such exercise on the
       basis of the Purchase Price in effect prior to such adjustment; provided,
       however, that the Company shall deliver to such holder a due bill or
       other appropriate instrument evidencing such holder's right to receive
       such additional shares or securities upon the occurrence of the event
       requiring such adjustment.

             (m) Anything in this Section 11 to the contrary notwithstanding,
       the Company shall be entitled to make such reductions in the Purchase
       Price, in addition to those adjustments expressly required by this
       Section 11, as and to the extent that it in its sole discretion shall
       determine to be advisable in order that any (i) consolidation or
       subdivision of the Preferred Shares, (ii) issuance wholly for cash of any
       Preferred Shares at less than the current market price, (iii) issuance
       wholly for cash of Preferred Shares or securities which by their terms
       are convertible into or exchangeable for Preferred Shares, (iv) stock
       dividends or (v) issuance of rights, options or warrants referred to
       herein above in this Section 11, hereafter made by the Company to holders
       of its Preferred Shares shall not be taxable to such stockholders.

             (n) Anything herein to the contrary notwithstanding, in the event
       that at any time after the date of this Agreement and prior to the
       Distribution Date, the Company shall (i) declare or pay any dividend on
       the Common Shares payable in Common Shares or (ii) effect a subdivision,
       combination or consolidation of the Common Shares (by reclassification or
       otherwise than by payment of dividends in Common Shares) into a greater
       or lesser number of Common Shares, then in any such case (A) the number
       of one eight-hundredths of a Preferred Share purchasable after such event
       upon proper exercise of each Right shall be determined by multiplying the
       number of one eight- hundredths of a Preferred Share so purchasable
       immediately prior to such event by a fraction, the numerator of which is
       the number of Common Shares outstanding immediately before such event and
       the denominator of which is the number of Common Shares outstanding
       immediately after such event, and (B) each Common Share outstanding
       immediately after such event shall have issued with respect to it that
       number of Rights which each Common Share outstanding immediately prior to
       such event had issued with respect to it. The adjustments provided for in
       this Section 11(n) shall be made successively whenever such a dividend is
       declared or paid or such a subdivision, combination or consolidation is
       effected.

       Section 12. Certificate of Adjusted Purchase Price or Number of Shares.
Whenever an adjustment is made as provided in Section 11 or Section 13 hereof,
the Company shall promptly (a) prepare a certificate setting forth such
adjustment, and a brief statement of the facts accounting for such adjustment,
(b) file with the Rights Agent and with each transfer agent for the Common
Shares or the Preferred Shares a copy of such certificate and (c) mail a brief
summary thereof to each holder of a Right Certificate (or, if prior to the
Distribution Date, to each holder of a Certificate representing Common Shares)
in accordance with Section 25 hereof. The Rights Agent shall be fully protected
in relying on any such certificate and on any adjustment therein contained and
shall not be obligated or responsible for


                                      -12-
<PAGE>   16

calculating any adjustment nor shall it be deemed to have knowledge of such
adjustment unless and until it shall have received such certificate.

       Section 13. Consolidation, Merger or Sale or Transfer of Assets or
Earning Power. In the event, directly or indirectly, at any time after a Person
has become an Acquiring Person (a) the Company shall consolidate with, or merge
with and into, any other Person other than a Subsidiary of the Company, (b) any
Person other than a Subsidiary of the Company shall consolidate with the
Company, or merge with and into the Company and the Company shall be the
continuing or surviving corporation of such merger and, in connection with such
merger, all or part of the Common Shares shall be changed into or exchanged for
stock or other securities of any other Person (or the Company) or cash or any
other property, or (c) the Company shall sell or otherwise transfer (or one or
more of its Subsidiaries shall sell or otherwise transfer), in one or more
transactions, assets or earning power aggregating 50% or more of the assets or
earning power of the Company and its Subsidiaries (taken as a whole) to any
other Person other than the Company or one or more of its wholly-owned
Subsidiaries (any such event described in clauses (a), (b) or (c) being referred
to herein as a "Flip-Over Event"), then, and in each such case, proper provision
shall be made so that (i) each holder of a Right (except as otherwise provided
herein) shall thereafter have the right to receive, upon the exercise thereof at
a price equal to the then current Purchase Price multiplied by the number of one
eight-hundredths of a Preferred Share for which a Right is then exercisable, in
accordance with the terms of this Agreement and in lieu of Preferred Shares,
such number of Common Shares of such other Person (including the Company as
successor thereto or as the surviving corporation) as shall equal the result
obtained by (A) multiplying the then current Purchase Price by the number of one
eight-hundredths of a Preferred Share for which a Right is then exercisable and
dividing that product by (B) 50% of the then current per share market price of
the Common Shares of such other Person (determined pursuant to Section 11(d)
hereof) on the date of consummation of such consolidation, merger, sale or
transfer; (ii) the issuer of such Common Shares shall thereafter be liable for,
and shall assume, by virtue of such consolidation, merger, sale or transfer, all
the obligations and duties of the Company pursuant to this Agreement; (iii) the
term "Company" shall thereafter be deemed to refer to such issuer; and (iv) such
issuer shall take such steps (including, but not limited to, the reservation of
a sufficient number of its Common Shares in accordance with Section 9 hereof) in
connection with such consummation as may be necessary to assure that the
provisions hereof shall thereafter be applicable, as nearly as reasonably may
be, in relation to the Common Shares thereafter deliverable upon the exercise of
the Rights. The Company shall not consummate any such consolidation, merger,
sale or transfer unless prior thereto the Company and such issuer shall have
executed and delivered to the Rights Agent a supplemental agreement so
providing. The Company shall not enter into any transaction of the kind referred
to in this Section 13 if at the time of such transaction there are any rights,
warrants, instruments or securities outstanding or any agreements or
arrangements which, as a result of the consummation of such transaction, would
eliminate or substantially diminish the benefits intended to be afforded by the
Rights. The provisions of this Section 13 shall similarly apply to successive
mergers or consolidations or sales or other transfers.

       Section 14. Fractional Rights and Fractional Shares.

             (a) The Company shall not be required to issue fractions of Rights
       or to distribute Right Certificates which evidence fractional Rights. In
       lieu of such fractional Rights, there shall be paid to the registered
       holders of the Right Certificates with regard to which such fractional
       Rights would otherwise be issuable, an amount in cash equal to the same
       fraction of the current market value of a whole Right. For the purposes
       of this Section 14(a), the current market value of a whole Right shall be
       the closing price of the Rights for the Trading Day immediately prior to
       the date on which such fractional Rights would have been otherwise
       issuable. The closing price for any day shall be the last sale price,
       regular way, or, in case no such sale takes place on such day, the
       average of the closing bid and asked prices, regular way, in either case
       as reported in the principal consolidated transaction reporting system
       with respect to securities listed or admitted to trading on the New York
       Stock Exchange or, if the Rights are not listed or admitted to trading on
       the New York Stock Exchange, the last quoted price or, if not so quoted,
       the average of the high bid and low asked prices in the over-the-counter
       market, as reported by NASDAQ or such other system then in use, or, if on
       any such date the Rights are not quoted by any such organization, as
       reported in the principal consolidated transaction reporting system with
       respect to securities listed or admitted to trading on the principal
       national securities exchange on which the Rights are listed or admitted
       to trading or, if the Rights are not listed or admitted to trading on any
       national securities exchange, the average of the closing bid and
       asked prices as furnished by a professional market maker making a market
       in the Rights selected by the Board of Directors of the Company. If on
       any such date no such market maker is making a market in the Rights, the
       fair value of the Rights on such date as determined in good faith by the
       Board of Directors of the Company shall be used.


                                      -13-
<PAGE>   17

             (b) The Company shall not be required to issue fractions of
       Preferred Shares (other than fractions which are integral multiples of
       one eight-hundredths of a Preferred Share) upon exercise of the Rights or
       to distribute certificates which evidence fractional Preferred Shares
       (other than fractions which are integral multiples of one
       eight-hundredths of a Preferred Share). Fractions of Preferred Shares in
       integral multiples of one eight-hundredths of a Preferred Share may, at
       the election of the Company, be evidenced by depositary receipts,
       pursuant to an appropriate agreement between the Company and a depositary
       selected by it; provided, however, that such agreement shall provide that
       the holders of such depositary receipts shall have all the rights,
       privileges and preferences to which they are entitled as beneficial
       owners of the Preferred Shares represented by such depositary receipts.
       In lieu of fractional Preferred Shares that are not integral multiples of
       one eight-hundredths of a Preferred Share, the Company shall pay to the
       registered holders of Right Certificates at the time such Rights are
       exercised as herein provided an amount in cash equal to the same fraction
       of the current market value of one Preferred Share. For the purposes of
       this Section 14(b), the current market value of a Preferred Share shall
       be the closing price of a Preferred Share (as determined pursuant to the
       second sentence of Section 11(d)(ii) hereof) for the Trading Day
       immediately prior to the date of such exercise.

             (c) Following the occurrence of a Triggering Event, the Company
       shall not be required to issue fractions of Common Shares upon exercise
       of the Rights or to distribute certificates which evidence fractional
       Common Shares. In lieu of fractional Common Shares the Company may pay to
       the registered holders of Right Certificates at the time such Rights are
       exercised as herein provided an amount in cash equal to the same fraction
       of the current market value of one Common Share. For purposes of this
       Section 14(c), the current market value of one Common Share shall be the
       closing price of one Common Share (as determined pursuant to Section
       11(d)(i) hereof) for the Trading Day immediately prior to the date of
       such exercise.

             (d) The holder of a Right by the acceptance of the Right expressly
       waives his right to receive any fractional Rights or any fractional
       shares upon exercise of a Right (except as provided above).

       Section 15. Rights of Action. All rights of action in respect of this
Agreement, excepting the rights of action given to the Rights Agent under
Section 18 hereof, are vested in the respective registered holders of the Right
Certificates (and, prior to the Distribution Date, the registered holders of the
Common Shares); and any registered holder of any Right Certificate (or, prior to
the Distribution Date, of the Common Shares), without the consent of the Rights
Agent or of the holder of any other Right Certificate (or, prior to the
Distribution Date, of the Common Shares), may, in his own behalf and for his own
benefit, enforce, and may institute and maintain any suit, action or proceeding
against the Company to enforce, or otherwise act in respect of, his right to
exercise the Rights evidenced by such Right Certificate in the manner provided
in such Right Certificate and in this Agreement. Without limiting the foregoing
or any remedies available to the holders of Rights, it is specifically
acknowledged that the holders of Rights would not have an adequate remedy at law
for any breach of this Agreement and will be entitled to specific performance of
the obligations hereunder, and injunctive relief against actual or threatened
violations of the obligations of any Person subject to, this Agreement.

       Section 16. Agreement of Right Holders. Every holder of a Right, by
accepting the same, consents and agrees with the Company and the Rights Agent
and with every other holder of a Right that:

             (a) prior to the Distribution Date, the Rights will be transferable
       only in connection with the transfer of the Common Shares;

             (b) after the Distribution Date, the Right Certificates are
       transferable only on the registry books of the Rights Agent if
       surrendered at the principal office of the Rights Agent, duly endorsed or
       accompanied by a proper instrument of transfer and with the appropriate
       forms and certificates fully executed;

             (c) the Company and the Rights Agent may deem and treat the person
       in whose name the Right Certificate (or, prior to the Distribution Date,
       the associated Common Shares certificate) is registered as the absolute
       owner thereof and of the Rights evidenced thereby (notwithstanding any
       notations of ownership or writing on the Right Certificates or the
       associated Common Shares certificate made by anyone other than the
       Company or the Rights Agent) for all purposes whatsoever, and neither the
       Company nor the Rights Agent, shall be affected by any notice to the
       contrary; and


                                      -14-
<PAGE>   18

             (d) notwithstanding anything in this Agreement to the contrary,
       neither the Company nor the Rights Agent shall have any liability to any
       holder of a Right or other person as a result of its inability to perform
       any of its obligations under this Agreement by reason of any preliminary
       or permanent injunction or other order, decree or ruling issued by a
       court of competent jurisdiction or by a governmental, regulatory or
       emissary of agency or commission or any statute, rule, regulation or
       executive order promulgated or enacted by any governmental authority,
       prohibiting or otherwise restraining performance of such obligations;
       provided, however, that the Company must use reasonable efforts to have
       any such order, decree or ruling lifted or otherwise overturned as soon
       as possible.

       Section 17. Right Certificate Holder Not Deemed a Stockholder. No holder,
as such, of any Right Certificate shall be entitled to vote, receive dividends
or be deemed for any purpose the holder of the Preferred Shares or any other
securities of the Company which may at any time be issuable on the exercise of
the Rights represented thereby, nor shall anything contained herein or in any
Right Certificate be construed to confer upon the holder of any Right
Certificate, as such, any of the rights of a stockholder of the Company or any
right to vote for the election of directors or upon any matter submitted to
stockholders at any meeting thereof, or to give or withhold consent to any
corporate action, or to receive notice of meetings or other actions affecting
stockholders (except as provided in Section 25 hereof), or to receive dividends
or subscription rights, or otherwise, until the Right or Rights evidenced by
such Right Certificate shall have been exercised in accordance with the
provisions hereof.

       Section 18. Concerning the Rights Agent.

             (a) The Company agrees to pay to the Rights Agent reasonable
       compensation for all services rendered by it hereunder and, from time to
       time, on demand of the Rights Agent, its reasonable expenses and counsel
       fees and other disbursements incurred in the administration and execution
       of this Agreement and the exercise and performance of its duties
       hereunder. The Company also agrees to indemnify the Rights Agent for, and
       to hold it harmless against, any loss, liability or expense, incurred
       without negligence, bad faith or willful misconduct on the part of the
       Rights Agent, for anything done or omitted by the Rights Agent in
       connection with the acceptance and administration of this Agreement,
       including the costs and expenses of defending against any claim of
       liability in the premises. The costs and expenses of enforcing this right
       of indemnification shall also be paid by the Company. The indemnification
       provided for hereunder shall survive the expiration of the Rights and
       termination of this Agreement.

             (b) The Rights Agent may conclusively rely on and shall be
       protected and shall incur no liability for, or in respect of any action
       taken, suffered or omitted by it in connection with, its administration
       of this Agreement in reliance upon any Right Certificate or certificate
       for the Preferred Shares or Common Shares or for other securities of the
       Company, instrument of assignment or transfer, power of attorney,
       endorsement, affidavit, letter, notice, direction, consent, certificate,
       statement, or other paper or document believed by it to be genuine and to
       be signed, executed and, where necessary, verified or acknowledged, by
       the proper person or persons, or otherwise upon the advice of counsel as
       set forth in Section 20 hereof.

             (c) Notwithstanding anything in this Agreement to the contrary, in
       no event shall the Rights Agent be liable for special, indirect or
       consequential loss or damage of any kind whatsoever (including but not
       limited to lost profits), even if the Rights Agent has been advised of
       the likelihood of such loss or damage and regardless of the form of the
       action.

       Section 19. Merger or Consolidation or Change of Name of Rights Agent.

             (a) Any corporation into which the Rights Agent or any successor
       Rights Agent may be merged or with which it may be consolidated, or any
       corporation resulting from any merger or consolidation to which the
       Rights Agent or any successor Rights Agent shall be a party, or any
       corporation succeeding to the stock transfer or corporate trust powers of
       the Rights Agent or any successor Rights Agent, shall be the successor to
       the Rights Agent under this Agreement without the execution or filing of
       any paper or any further act on the part of any of the parties hereto;
       provided, that such corporation would be eligible for appointment as a
       successor Rights Agent under the provisions of Section 21 hereof. In case
       at the time such successor Rights Agent shall succeed to the agency
       created by this Agreement, any of the Right Certificates shall have been
       countersigned but not delivered, any such successor Rights Agent may
       adopt the countersignature of the predecessor Rights Agent and deliver
       such


                                      -15-
<PAGE>   19

       Right Certificates so countersigned; and in case at that time any of the
       Right Certificates shall not have been countersigned, any successor
       Rights Agent may countersign such Right Certificates either in the name
       of the predecessor Rights Agent or in the name of the successor Rights
       Agent; and in all such cases such Right Certificates shall have the full
       force provided in the Right Certificates and in this Agreement.

             (b) In case at any time the name of the Rights Agent shall be
       changed and at such time any of the Right Certificates shall have been
       countersigned but not delivered, the Rights Agent may adopt the
       countersignature under its prior name and deliver Right Certificates so
       countersigned; and in case at that time any of the Right Certificates
       shall not have been countersigned, the Rights Agent may countersign such
       Right Certificates either in its prior name or in its changed name; and
       in all such cases such Right Certificates shall have the full force
       provided in the Right Certificates and in this Agreement.

       Section 20. Duties of Rights Agent. The Rights Agent undertakes the
duties and obligations imposed by this Agreement upon the following terms and
conditions (and no implied duties or obligations shall be read into this
Agreement against the Rights Agent), by all of which the Company and the holders
of Right Certificates, by their acceptance thereof, shall be bound:

             (a) Before the Rights Agent acts or refrains from acting, the
       Rights Agent may consult with legal counsel (who may be legal counsel for
       the Company), and the opinion of such counsel shall be full and complete
       authorization and protection to the Rights Agent as to any action taken
       or omitted by it in good faith and in accordance with such opinion.

             (b) Whenever in the performance of its duties under this Agreement
       the Rights Agent shall deem it necessary or desirable that any fact or
       matter be proved or established by the Company prior to taking or
       suffering any action hereunder, such fact or matter (unless other
       evidence in respect thereof be herein specifically prescribed) may be
       deemed to be conclusively proved and established by a certificate signed
       by any one of the Chairman of the Board, the Chief Executive Officer, the
       President, any Vice President, the Treasurer or the Secretary of the
       Company and delivered to the Rights Agent; and such certificate shall be
       full authorization to the Rights Agent for any action taken or suffered
       in good faith by it under the provisions of this Agreement in reliance
       upon such certificate.

             (c) The Rights Agent shall be liable hereunder to the Company and
       any other Person only for its own negligence, bad faith or willful
       misconduct.

             (d) The Rights Agent shall not be liable for or by reason of any of
       the statements of fact or recitals contained in this Agreement or in the
       Right Certificates (except its countersignature thereof) or be required
       to verify the same, but all such statements and recitals are and shall be
       deemed to have been made by the Company only.

             (e) The Rights Agent shall not be under any responsibility in
       respect of the validity of this Agreement or the execution and delivery
       hereof (except the due execution hereof by the Rights Agent) or in
       respect of the validity or execution of any Right Certificate (except its
       countersignature thereof); nor shall it be responsible for any breach by
       the Company of any covenant or condition contained in this Agreement or
       in any Right Certificate; nor shall it be responsible for any change in
       the exercisability of the Rights (including the Rights becoming void
       pursuant to Section 11(a)(ii) hereof) or any adjustment in the terms of
       the Rights (including the manner, method or amount thereof) provided for
       in Section 3, 11, 13, 23 or 24, or the ascertaining of the existence of
       facts that would require any such change or adjustment (except with
       respect to the exercise of Rights evidenced by Right Certificates after
       actual notice that such change or adjustment is required); nor shall it
       by any act hereunder be deemed to make any representation or warranty as
       to the authorization or reservation of any Preferred Shares to be issued
       pursuant to this Agreement or any Right Certificate or as to whether any
       Preferred Shares will, when issued, be validly authorized and issued,
       fully paid and nonassessable.

             (f) The Company agrees that it will perform, execute, acknowledge
       and deliver or cause to be performed, executed, acknowledged and
       delivered all such further and other acts, instruments and assurances as
       may reasonably be required by the Rights Agent for the carrying out or
       performing by the Rights Agent of the provisions of this Agreement.


                                      -16-
<PAGE>   20

             (g) The Rights Agent is hereby authorized and directed to accept
       instructions with respect to the performance of its duties hereunder from
       any one of the Chairman of the Board, the Chief Executive Officer, the
       President, any Vice President, the Secretary or the Treasurer of the
       Company, and to apply to such officers for advice or instructions in
       connection with its duties, and it shall not be liable for any action
       taken or suffered by it in good faith in accordance with instructions of
       any such officer or for any delay in acting while waiting for those
       instructions. Any application by the Rights Agent for written
       instructions from the Company may, at the option of the Rights Agent, set
       forth in writing any action proposed to be taken or omitted by the Rights
       Agent under this Agreement and the date on or after which such action
       shall be taken or such omission shall be effective. The Rights Agent
       shall not be liable for any action taken by, or omission of, the Rights
       Agent in accordance with a proposal included in any such application on
       or after the date specified in such application (which date shall not be
       less than ten Business Days after the date any officer of the Company
       actually receives such application, unless any such officer shall have
       consented in writing to an earlier date) unless, prior to taking any such
       action (or the effective date in the case of an omission), the Rights
       Agent shall have received written instructions in response to such
       application subject to the proposed action or omission and/or specifying
       the action to be taken or omitted.

             (h) The Rights Agent and any stockholder, director, officer or
       employee of the Rights Agent may buy, sell or deal in any of the Rights
       or other securities of the Company or become pecuniarily interested in
       any transaction in which the Company may be interested, or contract with
       or lend money to the Company or otherwise act as fully and freely as
       though it were not Rights Agent under this Agreement. Nothing herein
       shall preclude the Rights Agent from acting in any other capacity for the
       Company or for any other legal entity.

             (i) The Rights Agent may execute and exercise any of the rights or
       powers hereby vested in it or perform any duty hereunder either itself or
       by or through its attorneys or agents, and the Rights Agent shall not be
       answerable or accountable for any act, default, neglect or misconduct of
       any such attorneys or agents or for any loss to the Company resulting
       from any such act, default, neglect or misconduct, provided reasonable
       care was exercised in the selection and continued employment thereof.

             (j) No provision of this Agreement shall require the Rights Agent
       to expend or risk its own funds or otherwise incur any financial
       liability in the performance of any of its duties hereunder or in the
       exercise of its rights if there shall be reasonable grounds for believing
       that repayment of such funds or adequate indemnification against such
       risk or liability is not reasonably assured to it.

             (k) The Rights Agent shall not be required to take notice or be
       deemed to have any notice of any fact, event or determination (including,
       without limitation, any dates or events defined in this Agreement or the
       designation of any Person as an Acquiring Person, Affiliate or Associate)
       under this Agreement unless and until the Rights Agent shall be
       specifically notified in writing by the Company of such fact, event or
       determination.

             (l) If, with respect to any Rights Certificate surrendered to the
       Rights Agent for exercise or transfer, the certificate attached to the
       form of assignment or form of election to purchase, as the case may be,
       has not been completed, the Rights Agent shall not take any further
       action with respect to such requested exercise or transfer without first
       consulting with the Company.

       Section 21. Change of Rights Agent. The Rights Agent or any successor
Rights Agent may resign and be discharged from its duties under this Agreement
upon 30 days' notice in writing mailed to the Company and to each transfer agent
of the Common Shares or Preferred Shares by registered or certified mail, and,
at the expense of the Company, to the holders of the Right Certificates by
first-class mail. The Company may remove the Rights Agent or any successor
Rights Agent upon 30 days notice in writing, mailed to the Rights Agent or
successor Rights Agent, as the case may be, and to each transfer agent of the
Common Shares or Preferred Shares by registered or certified mail, and to the
holders of the Right Certificates by first-class mail. If the Rights Agent shall
resign or be removed or shall otherwise become incapable of acting, the Company
shall appoint a successor to the Rights Agent. If the Company shall fail to make
such appointment within a period of 30 days after giving notice of such removal
or after it has been notified in writing of such resignation or incapacity by
the resigning or incapacitated Rights Agent or by the holder of a Right
Certificate (who shall, with such notice, submit his Right Certificate for
inspection by the Company), then the registered holder of any Right Certificate
may apply to any court of competent jurisdiction for the appointment of a new
Rights Agent. Any successor Rights Agent, whether appointed by the Company or by
such a court, shall be a corporation organized and doing business under the laws
of the United States (or of any state of the United States so long as such


                                      -17-
<PAGE>   21

corporation is authorized to do business in such state) in good standing, which
is authorized under such laws to exercise corporate trust or stock transfer
powers and is subject to supervision or examination by federal or state
authority and which has at the time of its appointment as Rights Agent a
combined capital and surplus of at least $50 million. After appointment, the
successor Rights Agent shall be vested with the same powers, rights, duties and
responsibilities as if it had been originally named as Rights Agent without
further act or deed; but the predecessor Rights Agent shall deliver and transfer
to the successor Rights Agent any property at the time held by it hereunder, and
execute and deliver any further assurance, conveyance, act or deed necessary for
the purpose. Not later than the effective date of any such appointment, the
Company shall file notice thereof in writing with the predecessor Rights Agent
and each transfer agent of the Common Shares or Preferred Shares, and mail a
notice thereof in writing to the registered holders of the Right Certificates.
Failure to give any notice provided for in this Section 21, however, or any
defect therein, shall not affect the legality or validity of the resignation or
removal of the Rights Agent or the appointment of the successor Rights Agent, as
the case may be.

       Section 22. Issuance of New Right Certificates. Notwithstanding any of
the provisions of this Agreement or of the Rights to the contrary, the Company
may, at its option, issue new Right Certificates evidencing Rights in such form
as may be approved by its Board of Directors to reflect any adjustment or change
in the Purchase Price and the number or kind or class of shares or other
securities or property purchasable under the Right Certificates made in
accordance with the provisions of this Agreement.

       Section 23. Redemption.

             (a) The Board of Directors of the Company may, at its option, at
       any time prior to such time as any Person becomes an Acquiring Person,
       redeem all but not less than all the then outstanding Rights at a
       redemption price of $.00125 per Right, appropriately adjusted to reflect
       any stock split, stock dividend or similar transaction occurring after
       the date hereof (such redemption price being hereinafter referred to as
       the "Redemption Price"). The redemption of the Rights by the Board of
       Directors may be made effective at such time, on such basis and with such
       conditions as the Board of Directors in its sole discretion may
       establish. Notwithstanding anything contained in this Agreement to the
       contrary, the Rights shall not be exercisable pursuant to Section
       11(a)(ii) prior to the expiration of the Company's right of redemption
       hereunder.

             (b) Immediately upon the action of the Board of Directors of the
       Company ordering the redemption of the Rights pursuant to paragraph (a)
       of this Section 23, and without any further action and without any
       notice, the right to exercise the Rights will terminate and the only
       right thereafter of the holders of Rights shall be to receive the
       Redemption Price. The Company shall promptly give public notice of any
       such redemption; provided, however, that the failure to give, or any
       defect in, any such notice shall not affect the validity of such
       redemption. Within 10 days after such action of the Board of Directors
       ordering the redemption of the Rights, the Company shall mail a notice of
       redemption to all the holders of the then outstanding Rights at their
       last addresses as they appear upon the registry books of the Rights Agent
       or, prior to the Distribution Date, on the registry books of the transfer
       agent for the Common Shares. Any notice which is mailed in the manner
       herein provided shall be deemed given, whether or not the holder receives
       the notice. Each such notice of redemption will state the method by which
       the payment of the Redemption Price will be made. Neither the Company nor
       any of its Affiliates or Associates may redeem, acquire or purchase for
       value any Rights at any time in any manner other than that specifically
       set forth in this Section 23 or in Section 24 hereof, and other than in
       connection with the purchase of Common Shares prior to the Distribution
       Date.

       Section 24. Exchange.

             (a) The Board of Directors of the Company may, at its option, at
       any time after any Person becomes an Acquiring Person, exchange all or
       part of the then outstanding and exercisable Rights (which shall not
       include Rights that have become void pursuant to the provisions of
       Section 11(a)(ii) hereof) for Common Shares at an exchange ratio of one
       Common Share per Right, appropriately adjusted to reflect any stock
       split, stock dividend or similar transaction occurring after the date
       hereof (such exchange ratio being hereinafter referred to as the
       "Exchange Ratio"). Notwithstanding the foregoing, the Board of Directors
       shall not be empowered to effect such exchange at any time after any
       Person (other than the Company, any Subsidiary of the Company, any
       employee benefit plan of the Company or any such Subsidiary, or any
       entity holding Common Shares for or pursuant to the


                                      -18-
<PAGE>   22

       terms of any such plan), together with all Affiliates and Associates of
       such Person, becomes the Beneficial Owner of 50% or more of the Common
       Shares then outstanding.

             (b) Immediately upon the action of the Board of Directors of the
       Company ordering the exchange of any Rights pursuant to paragraph (a) of
       this Section 24 and without any further action and without any notice,
       the right to exercise such Rights shall terminate and the only right
       thereafter of a holder of such Rights shall be to receive that number of
       Common Shares equal to the number of such Rights held by such holder
       multiplied by the Exchange Ratio. The Company shall promptly give public
       notice of any such exchange; provided that the failure to give, or any
       defect in, such notice shall not affect the validity of such exchange.
       The Company promptly shall mail a notice of any such exchange to all of
       the holders of such Rights at their last addresses as they appear upon
       the registry books of the Rights Agent. Any notice which is mailed in the
       manner herein provided shall be deemed given, whether or not the holder
       receives the notice. Each such notice of exchange will state the method
       by which the exchange of the Common Shares for Rights will be effected
       and, in the event of any partial exchange, the number of Rights which
       will be exchanged. Any partial exchange shall be effected pro rata based
       on the number of Rights (other than Rights which have become void
       pursuant to the provisions of Section 11(a)(ii) hereof) held by each
       holder of Rights.

             (c) In any exchange pursuant to this Section 24, the Company, at
       its option, may substitute Preferred Shares (or equivalent preferred
       shares, as such term is defined in Section 11(b) hereof) for Common
       Shares exchangeable for Rights, at the initial rate of one
       eight-hundredths of a Preferred Share (or equivalent preferred share) for
       each Common Share, as appropriately adjusted to reflect adjustments in
       the voting rights of the Preferred Shares pursuant to the terms thereof,
       so that the fraction of a Preferred Share delivered in lieu of each
       Common Share shall have the same voting rights as one Common Share.

             (d) In the event that the number of Common or Preferred Shares
       which are authorized by the Company's Articles of Incorporation but not
       outstanding or reserved for issuance for purposes other than upon
       exercise of the Rights is not sufficient to permit any exchange of Rights
       as contemplated in accordance with this Section 24, the Company may, at
       its option, take all such action as may be necessary to authorize
       additional Common or Preferred Shares.

             (e) The Company shall not be required to issue fractions of Common
       Shares or to distribute certificates which evidence fractional Common
       Shares. In lieu of such fractional Common Shares, the Company shall pay
       to the registered holders of the Right Certificates with regard to which
       such fractional Common Shares would otherwise be issuable an amount in
       cash equal to the same fraction of the current market value of a whole
       Common Share. For the purposes of this paragraph (e), the current market
       value of a whole Common Share shall be the closing price of a Common
       Share (as determined pursuant to the second sentence of Section 11(d)(i)
       hereof) for the Trading Day immediately prior to the date of exchange
       pursuant to this Section 24.

       Section 25. Notice of Certain Events.

             (a) In case the Company shall propose (i) to pay any dividend
       payable in stock of any class to the holders of its Preferred Shares or
       to make any other distribution to the holders of its Preferred Shares
       (other than a regular quarterly cash dividend), (ii) to offer to the
       holders of its Preferred Shares rights or warrants to subscribe for or to
       purchase any additional Preferred Shares or shares of stock of any class
       or any other securities, rights or options, (iii) to effect any
       reclassification of its Preferred Shares (other than a reclassification
       involving only the subdivision of outstanding Preferred Shares), (iv) to
       effect any consolidation or merger into or with, or to effect any sale or
       other transfer (or to permit one or more of its Subsidiaries to effect
       any sale or other transfer), in one or more transactions, of 50% or more
       of the assets or earning power of the Company and its Subsidiaries (taken
       as a whole) to, any other Person, (v) to effect the liquidation,
       dissolution or winding up of the Company, or (vi) to declare or pay any
       dividend on the Common Shares payable in Common Shares or to effect a
       subdivision, combination or consolidation of the Common Shares (by
       reclassification or otherwise than by payment of dividends in Common
       Shares), then, in such case, the Company shall give to each holder of a
       Right Certificate, in accordance with Section 26 hereof, a notice of such
       proposed action, which shall specify the record date for the purposes of
       such stock dividend, or distribution of rights or warrants, or the date
       on which such reclassification, consolidation, merger, sale, transfer,
       liquidation, dissolution, or winding up is to take place and the date of
       participation therein by the holders of the Common Shares and/or
       Preferred Shares, if any such date


                                      -19-
<PAGE>   23

       is to be fixed, and such notice shall be so given in the case of any
       action covered by clause (i) or (ii) above at least 10 days prior to the
       record date for determining holders of the Preferred Shares for purposes
       of such action, and in the case of any such other action, at least 10
       days prior to the date of the taking of such proposed action or the date
       of participation therein by the holders of the Common Shares and/or
       Preferred Shares, whichever shall be the earlier.

             (b) In case a Flip-In Event shall occur, then the Company shall as
       soon as practicable thereafter give to each holder of a Right
       Certificate, in accordance with Section 26 hereof, a notice of the
       occurrence of such event, which notice shall describe such event and the
       consequences of such event to holders of Rights under Section 11(a)(ii)
       hereof.

       Section 26. Notices. Notices or demands authorized by this Agreement to
be given or made by the Rights Agent or by the holder of any Right Certificate
to or on the Company shall be sufficiently given or made if sent by first-class
mail, postage prepaid, addressed (until another address is filed in writing with
the Rights Agent) as follows:

                         InterVoice-Brite, Inc.
                         17811 Waterview Parkway
                         Dallas, Texas 75252
                         Attention: Corporate Secretary
                         Telephone:  (972)  454-8000
                         Facsimile:  (972)  454-8781

Subject to the provisions of Section 21 hereof, any notice or demand authorized
by this Agreement to be given or made by the Company or by the holder of any
Right Certificate to or on the Rights Agent shall be sufficiently given or made
if sent by first-class mail, postage prepaid, addressed (until another address
is filed in writing with the Company) as follows:

                         Harris Trust and Savings Bank
                         1601 Elm Street, Suite 2320
                         Dallas, Texas  75201
                         Attention:  Jill Wessell
                         Telephone:  (214)  665-6032
                         Facsimile:  (214)  969-1859

Notices or demands authorized by this Agreement to be given or made by the
Company or the Rights Agent to the holder of any Right Certificate shall be
sufficiently given or made if sent by first-class mail, postage prepaid,
addressed to such holder at the address of such holder as shown on the registry
books of the Company.

       Section 27. Supplements and Amendments. The Company may from time to time
supplement or amend this Agreement without the approval of any holders of Right
Certificates in order to cure any ambiguity, to correct or supplement any
provision contained herein which may be defective or inconsistent with any other
provisions herein, or to make any other provisions with respect to the Rights
which the Company may deem necessary or desirable, any such supplement or
amendment to be evidenced by a writing signed by the Company and the Rights
Agent; provided, however, that from and after such time as any Person becomes an
Acquiring Person, this Agreement shall not be amended in any manner which would
adversely affect the interests of the holders of Rights. Without limiting the
foregoing, the Company may at any time prior to such time as any Person becomes
an Acquiring Person amend this Agreement to lower the thresholds set forth in
Sections 1(a) and 3(a) to not less than the greater of (i) the sum of .001% and
the largest percentage of the outstanding Common Shares then known by the
Company to be beneficially owned by any Person (other than the Company, any
Subsidiary of the Company, any employee benefit plan of the Company or any
Subsidiary of the Company, or any entity holding Common Shares for or pursuant
to the terms of any such plan) and (ii) 10%. Upon the delivery of a certificate
from an appropriate officer of the Company which states that the proposed
supplement or amendment is in compliance with the terms of this Section 27 and
duly authorized by the Board of Directors of the Company, the Rights Agent shall
execute such amendment or supplement Notwithstanding anything in this Agreement
to the contrary, no supplement or amendment that changes the rights and duties
of the Rights Agent under this Agreement will be effective against the Rights
Agent without the execution of such supplement or amendment by the Rights Agent.


                                      -20-
<PAGE>   24

       Section 28. Successors. All the covenants and provisions of this
Agreement by or for the benefit of the Company or the Rights Agent shall bind
and inure to the benefit of their respective successors and assigns hereunder.

       Section 29. Benefits of this Agreement. Nothing in this Agreement shall
be construed to give to any person or corporation other than the Company, the
Rights Agent and the registered holders of the Right Certificates (and, prior to
the Distribution Date, the Common Shares) any legal or equitable right, remedy
or claim under this Agreement; but this Agreement shall be for the sole and
exclusive benefit of the Company, the Rights Agent and the registered holders of
the Right Certificates (and, prior to the Distribution Date, the Common Shares).

       Section 30. Severability. If any term, provision, covenant or restriction
of this Agreement is held by a court of competent jurisdiction or other
authority to be invalid, void or unenforceable, the remainder of the terms,
provisions, covenants and restrictions of this Agreement shall remain in full
force and effect and shall in no way be affected, impaired or invalidated.

       Section 31. GOVERNING LAW. THIS AGREEMENT AND EACH RIGHT CERTIFICATE
ISSUED HEREUNDER SHALL BE DEEMED TO BE A CONTRACT MADE UNDER THE LAWS OF THE
STATE OF TEXAS AND FOR ALL PURPOSES SHALL BE GOVERNED BY AND CONSTRUED IN
ACCORDANCE WITH THE LAWS OF SUCH STATE APPLICABLE TO CONTRACTS TO BE MADE AND
PERFORMED ENTIRELY WITHIN SUCH STATE.

       Section 32. Counterparts. This Agreement may be executed in any number of
counterparts and each of such counterparts shall for all purposes be deemed to
be an original, and all such counterparts shall together constitute but one and
the same instrument.

       Section 33. Descriptive Headings. Descriptive headings of the several
Sections of this Agreement are inserted for convenience only and shall not
control or affect the meaning or construction of any of the provisions hereof.


                                      -21-
<PAGE>   25

       IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed and attested, all as of the day and year first above written.

                                            INTERVOICE-BRITE, INC.

Attest:


By: /s/   DEAN HOWELL                       By: /s/    ROB-ROY J. GRAHAM
   -------------------------------             -------------------------------
   Title: Vice President &                     Title:  Chief Financial
          Corporate Counsel                            Officer
         -------------------------                   -------------------------
   Name:  Dean Howell                          Name:   Rob-Roy J. Graham
         -------------------------                   -------------------------

                                            HARRIS TRUST AND SAVINGS BANK,
                                              as Rights Agent

Attest:


By:  /s/  ROZLYNN ORR                       By:  /s/   MARK ASBURY
   -------------------------------             -------------------------------
   Title: Trust Officer                        Title:  Vice President
         -------------------------                   -------------------------
   Name:  Rozlynn Orr                          Name:   Mark Asbury
         -------------------------                   -------------------------


                                      -22-
<PAGE>   26

                                                                       Exhibit A

                            Form of Right Certificate


Certificate No. R-                                               ________ Rights



         NOT EXERCISABLE AFTER MAY 10, 2001 OR EARLIER IF REDEMPTION OR EXCHANGE
         OCCURS. THE RIGHTS ARE SUBJECT TO REDEMPTION AT $.00125 PER RIGHT AND
         TO EXCHANGE ON THE TERMS SET FORTH IN THE RIGHTS AGREEMENT.


                                Right Certificate

                             INTERVOICE-BRITE, INC.


         This certifies that ______________, or registered assigns, is the
registered owner of the number of Rights set forth above, each of which entitles
the owner thereof, subject to the terms, provisions and conditions of the Second
Amended and Restated Rights Agreement, dated as of October 30, 1999 (the "Rights
Agreement"), between InterVoice-Brite, Inc., a Texas corporation (the
"Company"), and Harris Trust and Savings Bank, an Illinois banking corporation,
to purchase from the Company at any time after the Distribution Date (as such
term is defined in the Rights Agreement) and prior to 5:00 P.M., Dallas, Texas
time, on May 10, 2001 at the principal office of the Rights Agent, or at the
office of its successor as Rights Agent, one eight-hundredths of a fully paid
non-assessable share of Series A Preferred Stock, par value $100 per share (the
"Preferred Shares"), of the Company, at a purchase price of $37.50 per one
eight-hundredths of a Preferred Share (the "Purchase Price"), upon presentation
and surrender of this Right Certificate with the Form of Election to Purchase
duly executed. The number of Rights evidenced by this Right Certificate (and the
number of one eight-hundredths of a Preferred Share which may be purchased upon
exercise hereof) set forth above, and the Purchase Price set forth above, are
the number and Purchase Price as of ___________, based on the Preferred Shares
as constituted at such date. As provided in the Rights Agreement, the Purchase
Price and the number of one eight- hundredths of a Preferred Share which may be
purchased upon the exercise of the Rights evidenced by this Right Certificate
are subject to modification and adjustment upon the happening of certain events.

         This Right Certificate is subject to all of the terms, provisions and
conditions of the Rights Agreement, which terms, provisions and conditions are
hereby incorporated herein by reference and made a part hereof and to which
Rights Agreement reference is hereby made for a full description of the rights,
limitations of rights, obligations, duties and immunities hereunder of the
Rights Agent, the Company and the holders of the Right Certificates. Copies of
the Rights Agreement are on file at the principal executive offices of the
Company and the offices of the Rights Agent.

         This Right Certificate, with or without other Right Certificates, upon
surrender at the principal office or office of the Rights Agent designated for
such purpose, may be exchanged for another Right Certificate or Right
Certificates of like tenor and date evidencing Rights entitling the holder to
purchase a like aggregate number of Preferred Shares as the Rights evidenced by
the Right Certificate or Right Certificates surrendered shall have entitled such
holder to purchase. If this Right Certificate shall be exercised in part, the
holder shall be entitled to receive upon surrender hereof another Right
Certificate or Right Certificates for the number of whole Rights not exercised.

         Subject to the provisions of the Rights Agreement, the Rights evidenced
by this Certificate (i) may be redeemed by the Company at a redemption price of
$.00125 per Right or (ii) may be exchanged in whole or in part for Preferred
Shares or shares of the Company's Common Stock, no par value.

         No fractional Preferred Shares will be issued upon the exercise of any
Right or Rights evidenced hereby (other than fractions which are integral
multiples of one eight-hundredths of a Preferred Share, which may, at the
election of the Company, be evidenced by depositary receipts), but in lieu
thereof a cash payment will be made, as provided in the Rights Agreement.


                                      A-1
<PAGE>   27

         No holder of this Right Certificate shall be entitled to vote or
receive dividends or be deemed for any purpose the holder of the Preferred
Shares or of any other securities of the Company which may at any time be
issuable on the exercise hereof, nor shall anything contained in the Rights
Agreement or herein be construed to confer upon the holder hereof, as such, any
of the rights of a stockholder of the Company or any right to vote for the
election of directors or upon any matter submitted to stockholders at any
meeting thereof, or to give or withhold consent to any corporate action, or to
receive notice of meetings or other actions affecting stockholders (except as
provided in the Rights Agreement), or to receive dividends or subscription
rights, or otherwise, until the Right or Rights evidenced by this Right
Certificate shall have been exercised as provided in the Rights Agreement.

         This Right Certificate shall not be valid or obligatory for any purpose
until it shall have been countersigned by the Rights Agent.

         WITNESS the facsimile signature of the proper officers of the Company
and its corporate seal.

         Dated as of ______________.

ATTEST:                                     INTERVOICE-BRITE, INC.



                                            By:
- ---------------------------------              ---------------------------------
Name:                                          Name:
     ----------------------------                   ----------------------------
Title:                                         Title:
      ---------------------------                    ---------------------------

Countersigned:


HARRIS TRUST AND SAVINGS BANK,
as Rights Agent


By:
   ------------------------------
   Name:
        -------------------------
   Title:
         ------------------------




                                      A-2
<PAGE>   28


                   [Form of Reverse Side of Right Certificate]



                               FORM OF ASSIGNMENT



                (To be executed by the registered holder if such
               holder desires to transfer the Right Certificate.)



       FOR VALUE RECEIVED ____________________________________________ hereby
sells, assigns and transfers unto
                                  ----------------------------------------------
                                   (Please print name and address of transferee)

- --------------------------------------------------------------------------------
this Right Certificate, together with all right, title and interest therein, and
does hereby irrevocably constitute and appoint _______________________________
Attorney, to transfer the within Right Certificate on the books of the
within-named Company, with full power of substitution.


Dated:
       --------------------


                                             -----------------------------------
                                             Signature


Signature Guaranteed:

       Signatures must be guaranteed by a member firm of a registered national
securities exchange, a member of the National Association of Securities Dealers,
Inc., or a commercial bank or trust company having an office or correspondent in
the United States.

- --------------------------------------------------------------------------------

       The undersigned hereby certifies that the Rights evidenced by this Right
Certificate are not beneficially owned by an Acquiring Person or an Affiliate or
Associate thereof (as defined in the Rights Agreement).




                                             -----------------------------------
                                             Signature


                                      A-3
<PAGE>   29

            [Form of Reverse Side of Right Certificate -- continued]


                          FORM OF ELECTION TO PURCHASE

              (To be executed if holder desires to exercise Rights
                     represented by the Right Certificate.)

To INTERVOICE-BRITE, INC.

       The undersigned hereby irrevocably elects to exercise
______________________ Rights represented by this Right Certificate to purchase
the Preferred Shares issuable upon the exercise of such Rights and requests that
certificates for such Preferred Shares be issued in the name of:

Please insert social security
or other identifying number


- --------------------------------------------------------------------------------
                         (Please print name and address)


- --------------------------------------------------------------------------------

If such number of Rights shall not be all the Rights evidenced by this Right
Certificate, a new Right Certificate for the balance remaining of such Rights
shall be registered in the name of and delivered to:

Please insert social security
or other identifying number

- --------------------------------------------------------------------------------
                         (Please print name and address)


- --------------------------------------------------------------------------------


Dated:
       -----------------

                                             -----------------------------------
                                             Signature

Signature Guaranteed:

       Signatures must be guaranteed by a member firm of a registered national
securities exchange, a member of the National Association of Securities Dealers,
Inc., or a commercial bank or trust company having an office or correspondent in
the United States.

- --------------------------------------------------------------------------------

       The undersigned hereby certifies that the Rights evidenced by this Right
Certificate are not beneficially owned by an Acquiring Person or an Affiliate or
Associate thereof (as defined in the Rights Agreement).


                                             -----------------------------------
                                             Signature

- --------------------------------------------------------------------------------

            [Form of Reverse Side of Right Certificate -- continued]


                                      A-4
<PAGE>   30

                                     NOTICE

       The signature in the Form of Assignment or Form of Election to Purchase,
as the case may be, must conform to the name as written upon the face of this
Right Certificate in every particular, without alteration or enlargement or any
change whatsoever.

       In the event the certification set forth above in the Form of Assignment
or the Form of Election to Purchase, as the case may be, is not completed, the
Company and the Rights Agent will deem the beneficial owner of the Rights
evidenced by this Right Certificate to be an Acquiring Person or an Affiliate or
Associate thereof (as defined in the Rights Agreement) and such Assignment or
Election to Purchase will not be honored.


                                      A-5
<PAGE>   31

                                                                       Exhibit B


                          SUMMARY OF RIGHTS TO PURCHASE
                                PREFERRED SHARES


       On April 23, 1991, the Board of Directors of InterVoice-Brite, Inc. (the
"Company") declared a dividend of one preferred share purchase right (a "Right")
for each outstanding share of common stock, no par value (the "Common Shares"),
of the Company. The dividend is payable on May 10, 1991 (the "Record Date") to
the stockholders of record on that date. Each Right entitles the registered
holder to purchase from the Company one eight-hundredths of a share of Series A
Preferred Stock, par value $100 per share (the "Preferred Shares"), of the
Company at a price of $37.50 per one eight-hundredths of a Preferred Share (the
"Purchase Price"), subject to adjustment. The description and terms of the
Rights are set forth in a Second Amended and Restated Rights Agreement (the
"Rights Agreement") between the Company and Harris Trust and Savings Bank as
Rights Agent (the "Rights Agent").

       Until the earlier to occur of (i) 10 days following a public announcement
that a person or group of affiliated or associated persons (an "Acquiring
Person") have acquired beneficial ownership of 20% or more of the outstanding
Common Shares or (ii) 10 business days (or such later date as may be determined
by action of the Board of Directors prior to such time as any person or group of
affiliated persons becomes an Acquiring Person) following the commencement of,
or announcement of an intention to make, a tender offer or exchange offer the
consummation of which would result in the beneficial ownership by a person or
group of 20% or more of the outstanding Common Shares (the earlier of such dates
being called the "Distribution Date"), the Rights will be evidenced, with
respect to any of the Common Share certificates outstanding as of the Record
Date, by such Common Share certificate.

       The Rights Agreement provides that, until the Distribution Date (or
earlier redemption or expiration of the Rights), the Rights will be transferred
with and only with the Common Shares. Until the Distribution Date (or earlier
redemption or expiration of the Rights), new Common Share certificates issued
after the Record Date upon transfer or new issuance of Common Shares will
contain a notation incorporating the Rights Agreement by reference. Until the
Distribution Date (or earlier redemption or expiration of the Rights), the
surrender for transfer of any certificates for Common Shares outstanding as of
the Record Date, even without such notation, will also constitute the transfer
of the Rights associated with the Common Shares represented by such certificate.
As soon as practicable following the Distribution Date, separate certificates
evidencing the Rights ("Right Certificates") will be mailed to holders of record
of the Common Shares as of the close of business on the Distribution Date and
such separate Right Certificates alone will evidence the Rights.

       The Rights are not exercisable until the Distribution Date. The Rights
will expire on May 10, 2001 (the "Final Expiration Date"), unless the Final
Expiration Date is extended or unless the Rights are earlier redeemed or
exchanged by the Company, in each case, as described below.

       The Purchase Price payable, and the number of Preferred Shares or other
securities or property issuable, upon exercise of the Rights are subject to
adjustment from time to time to prevent dilution (i) in the event of a stock
dividend on, or a subdivision, combination or reclassification of, the Preferred
Shares, (ii) upon the grant to holders of the Preferred Shares of certain rights
or warrants to subscribe for or purchase Preferred Shares at a price, or
securities convertible into Preferred Shares with a conversion price, less than
the then-current market price of the Preferred Shares or (iii) upon the
distribution to holders of the Preferred Shares of evidences of indebtedness or
assets (excluding regular periodic cash dividends paid out of earnings or
retained earnings or dividends payable in Preferred Shares) or of subscription
rights or warrants (other than those referred to above).

       The number of outstanding Rights and the number of one eight-hundredths
of a Preferred Share issuable upon exercise of each Right are also subject to
adjustment in the event of a stock split of the Common Shares or a stock
dividend on the Common Shares payable in Common Shares or subdivisions,
consolidations or combinations of the Common Shares occurring, in any such case,
prior to the Distribution Date.

       Preferred Shares purchasable upon exercise of the Rights will not be
redeemable. Each Preferred Share will be entitled to receive a dividend payable
in cash, stock or otherwise when, as and if declared by the Board of Directors.


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<PAGE>   32

In the event of liquidation, the holders of the Preferred Shares will be
entitled to a minimum preferential liquidation payment of $100 per share but
will be entitled to an aggregate payment of eight hundred times the payment made
per Common Share. Each Preferred Share will have eight hundred votes, voting
together with the Common Shares. Finally, in the event of any merger,
consolidation or other transaction in which Common Shares are exchanged, each
Preferred Share will be entitled to receive eight hundred times the amount
received per Common Share. These rights are protected by customary antidilution
provisions.

       Because of the nature of the Preferred Shares' dividend, liquidation and
voting rights, the value of one eight- hundredths interest in a Preferred Share
purchasable upon exercise of each Right should approximate the value of one
Common Share.

       In the event that the Company is acquired in a merger or other business
combination transaction or 50% or more of its consolidated assets or earning
power are sold, proper provision will be made so that each holder of a Right
will thereafter have the right to receive, upon the exercise thereof at the then
current exercise price of the Right, that number of shares of common stock of
the acquiring company which at the time of such transaction will have a market
value of two times the exercise price of the Right. In the event that any person
or group of affiliated or associated persons becomes an Acquiring Person, proper
provision shall be made so that each holder of a Right, other than Rights
beneficially owned by the Acquiring Person (which will thereafter be void), will
thereafter have the right to receive upon exercise that number of Common Shares
(or, in certain circumstances, cash, property or other securities of the
Company) having a market value of two times the exercise price of the Right.

       At any time after any Person becomes an Acquiring Person and prior to the
acquisition by such person or group of 50% or more of the outstanding Common
Shares, the Board of Directors of the Company may exchange the Rights (other
than Rights owned by such person or group which will have become void), in whole
or in part, at an exchange ratio of one Common Share, or one eight-hundredths of
a Preferred Share (or of a share of a class or series of the Company's preferred
stock having equivalent rights, preferences and privileges), per Right (subject
to adjustment).

       With certain exceptions, no adjustment in the Purchase Price will be
required until cumulative adjustments require an adjustment of at least 1% in
such Purchase Price. No fractional Preferred Shares will be issued (other than
fractions which are integral multiples of one eight-hundredths of a Preferred
Share, which may, at the election of the Company, be evidenced by depositary
receipts) and in lieu thereof, an adjustment in cash will be made based on the
market price of the Preferred Shares on the last trading day prior to the date
of exercise.

       At any time prior to the acquisition by a person or group of affiliated
or associated persons of beneficial ownership of 20% or more of the outstanding
Common Shares, the Board of Directors of the Company may redeem the Rights in
whole, but not in part, at a price of $.00125 per Right (the "Redemption
Price"). The redemption of the Rights may be made effective at such time on such
basis with such conditions as the Board of Directors in its sole discretion may
establish. Immediately upon any redemption of the Rights, the right to exercise
the Rights will terminate and the only right of the holders of Rights will be to
receive the Redemption Price.

       No fractional Preferred Shares will be issued (other than fractions which
are integral multiples of one eight-hundredths of a Preferred Share, which may,
at the election of the Company, be evidenced by depositary receipts) and in lieu
thereof, an adjustment in cash will be made based on the market price of the
Preferred Shares on the last trading day prior to the date of exercise.

       The terms of the Rights may be amended by the Board of Directors of the
Company without the consent of the holders of the Rights, including an amendment
to lower certain thresholds described above to not less than the greater of (i)
the sum of .001% and the largest percentage of the outstanding Common Shares
then known to the Company to be beneficially owned by any person or group of
affiliated or associated persons and (ii) 10%, except that from and after such
time as any person or group of affiliated or associated persons becomes an
Acquiring Person no such amendment may adversely affect the interests of the
holders of the Rights.

       Until a Right is exercised, the holder thereof, as such, will have no
rights as a stockholder of the Company, including, without limitation, the right
to vote or to receive dividends.


                                      B-2
<PAGE>   33

       A copy of the Rights Agreement has been filed with the Securities and
Exchange Commission as an Exhibit to a Registration Statement on Form 8-A/A
(Amendment No. 2) dated ______________, 1999. A copy of the Rights Agreement is
available free of charge from the Company. This summary description of the
Rights does not purport to be complete and is qualified in its entirety by
reference to the Rights Agreement, which is hereby incorporated herein by
reference.


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