HICKORY TECH CORP
10-K, 2000-03-29
TELEPHONE COMMUNICATIONS (NO RADIOTELEPHONE)
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549



FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 1999

Commission File Number: 0-13721

HICKORY TECH CORPORATION

Minnesota   41-1524393
(State or other jurisdiction of
incorporation or organization)
  (I.R.S. Employer Identification No.)

221 East Hickory Street
P.O. Box 3248
Mankato, Minnesota 56002
(Address of principal executive offices and zip code)

Registrant's telephone number, including area code: 800-326-5789

Securities registered pursuant to Section 12(b) of the Act: None

Securities registered pursuant to Section 12(g) of the Act:

Common Stock, No Par Value
Preferred Stock Purchase Rights
Title of Class

    Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months, and (2) has been subject to such filing requirements for the past 90 days. Yes /x/  No / /

    Indicate by a check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. / /

    As of March 5, 2000, the aggregate market value of the common stock held by non-affiliates of the registrant was $183,353,800 based on the last sale price of $14.00 on The Nasdaq National Market.

    The total number of shares of the registrant's common stock outstanding as of March 5, 2000: 13,799,054.

    Documents Incorporated by Reference: Portions of the registrant's Annual Report to Shareholders for the year ended December 31, 1999 ("Annual Report") are incorporated by reference in Parts I, II and IV of this Form 10-K. Portions of the registrant's definitive Proxy Statement for the Annual Meeting of Shareholders to be held on April 10, 2000 ("Proxy Statement") are incorporated by reference in Part III of this Form 10-K.





PART I

Item 1. Business.

GENERAL

    Hickory Tech Corporation (HTC) is a diversified communications company headquartered in Mankato, Minnesota. HTC has a 102-year history in the local telephone exchange business. From those roots, it has expanded into five business segments and nine operating companies. HTC's core business is the operation of four incumbent local exchange carriers (ILECs). This business consists of connecting customers to the telephone network, providing switched service and dedicated private lines, connecting customers to long distance service providers and providing many other services commonly associated with ILECs. In addition in 1998, HTC undertook business startup initiatives in long distance, internet access and competitive local exchange carrier (CLEC) businesses. This business takes advantage of HTC's telecommunications expertise and expands service into areas served by other ILECs. HTC also provides wireless telecommunications services to customers in and in the area surrounding its ILEC service territory in Minnesota and also in an area surrounding Minneapolis/St. Paul. As additional lines of business, HTC provides data processing services to the telecommunications industry and installs and maintains telephone systems.

    The nine subsidiaries of HTC and the business segments they operate in are:






    HTC and its subsidiaries are engaged in businesses that provide services to their customers for a fee. These services are repetitive and recurring, and, as a result, backlog orders and seasonality are not significant factors. Working capital requirements primarily involve the funding of the construction and maintenance of telephone landline and wireless fixed assets, the payroll costs of highly skilled labor and the inventory to service its telephone equipment customers.

    The materials and supplies which are necessary for the operation of the businesses of HTC and its subsidiaries are available from a variety of sources, and no future supply problems are anticipated. All

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of HTC's ILEC central office switches and wireless switches, as well as a majority of HTC's equipment sold in its Communications Products Segment, are the Nortel brand. Nortel is a leading supplier of communications equipment, and HTC's dependence on this brand is not viewed as a significant risk.

    As of December 31, 1999, HTC had 502 full-time equivalent employees.

ACQUISITIONS

    On June 1, 1999, HTC acquired the Minneapolis/St. Paul Metro A-2 cellular license and property. The property surrounds the metropolitan Twin Cities area and is located in five Minnesota counties and in one Wisconsin county. The population of the serving area is approximately 200,000.

    On May 1, 1998, HTC completed a stock purchase of MSWC, a cellular phone company in southern Minnesota. The service area for MSWC is known as Minnesota's Rural Service Area (RSA) 10, and MSWC holds the "A-side" FCC license for seven counties in south central Minnesota. The population of the service area is approximately 230,000, and it overlaps the telephone wireline service area of HTC's Minnesota ILEC and CLEC service territories.

DISPOSITIONS

    On May 12, 1999, HTC sold its 6.4% equity interest in Midwest Wireless Communications, LLC (MWC), a rural cellular telecommunications provider in southern Minnesota to MWC. The equity interest was reflected in the operations of the Telephone Sector.

    On September 30, 1998, HTC sold 100% of its ownership in Digital Techniques, Inc. of Allen, Texas to a DTI employee group and Troy Holding International. The operations of DTI were previously included in the Communications Products Sector.

STARTUP BUSINESS

    In January 1998, HTC established Crystal Communications, Inc. (Crystal) as a startup company and initiated an alternative choice for local telecommunications service known as CLEC (Competitive Local Exchange Carrier) service in the telecommunications industry, to customers in towns in Minnesota and Iowa not currently in HTC's Telephone Sector service area. In addition, Crystal resells long distance service to the HTC Telephone Sector's subscribers. A further description of this line of business is provided in the Communications Services Sector portion of the Industry Segments section which follows.

INDUSTRY SEGMENTS FINANCIAL DATA

    Financial information about the industry segments is included on pages 14 to 35 of the annual report to shareholders, which part of the annual report is incorporated by reference.

INDUSTRY SEGMENTS

    HTC's operations are conducted in the following five segments:

TELEPHONE SECTOR

    MCTC, Mid-Comm, Heartland, ACTC are ILECs and CNI is a fiber optic network company. Together they provide telephone-related services and are combined into HTC's Telephone Sector. None of the companies in the Telephone Sector experienced major changes in scope or direction of their operations during the past year. MCTC owns and operates an independent telephone system serving the cities of Mankato and North Mankato and adjacent rural areas in Blue Earth and Nicollet Counties in south central Minnesota, approximately 75 miles south of Minneapolis/St. Paul. Mid-Comm provides

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telephone services to the communities of Amboy, Cambria, Eagle Lake, Garden City, Good Thunder, Judson, Lake Crystal, Madison Lake, Mapleton, Pemberton, St. Clair and Vernon Center and to the surrounding rural areas located primarily in Nicollet and Blue Earth Counties in south central Minnesota. The Mid-Comm service territory is adjacent to and surrounds the MCTC service territory. Heartland provides service to the northwest Iowa communities of Akron, Bancroft, Boyden, Doon, Hawarden, Hull, Ireton, Lakota, Rock Rapids, Rock Valley and Sibley. ACTC provides telephone services to the Amana Colonies in east central Iowa. CNI owns and operates fiber optic cable facilities in southern and central Minnesota, which are used to transport interexchange communications as a service to telephone exchange companies, primarily to MCTC and Mid-Comm.

    MCTC derives its principal revenues and income from local services charged to subscribers in its service area and from the operation of a toll tandem switching center in Mankato, Minnesota. Revenues and income for Mid-Comm are also derived from local service charges in its area of operation and from providing access to long distance services for its subscribers through the toll center in Mankato. Local and interexchange telephone access for the two companies are provided on an integrated basis. The local and interexchange telephone access for both telephone companies utilize the same facilities and equipment and are managed and maintained by the same work force. Heartland and ACTC derive their principal revenues and income from local services charged to subscribers in their respective service areas in Iowa and from providing interexchange access for their subscribers. Interexchange telephone access is provided by all four of HTC's telephone subsidiaries by connecting the communications networks of interexchange and cellular carriers with the equipment and facilities of end users by use of its switched networks or private lines.

    MCTC and Mid-Comm are Minnesota public utilities operating pursuant to indeterminate permits issued by the Minnesota Public Utilities Commission. Heartland and ACTC are also public utilities, which operate pursuant to certificates of public convenience and necessity issued by the Iowa Utilities Board. These state agencies regulate the services provided by MCTC, Mid-Comm, Heartland and ACTC. None of CNI's operations are subject to regulation by the Minnesota Public Utilities Commission. Due to the size of HTC's operations in Minnesota and in Iowa, these state agencies do not regulate the rate of return or profits of HTC's telephone operations. Local service rates are filed as tariffs with the applicable state regulatory authority. At the present time, Iowa's level of regulation of local service rates is less restrictive than Minnesota's. The Minnesota state telephone industry regulates ILECs with less than 50,000 customers by regulating their prices instead of their profits. HTC's two Minnesota telephone subsidiaries fall under this reduced level of regulation. HTC's telephone subsidiaries' local service rates are below most neighboring ILECs. This relieves HTC of substantial regulatory oversight. Regardless of whether a particular rate is subject to regulatory review, HTC's ability to change rates will be determined by various factors, including economic and competitive circumstances. Due to the rural nature of HTC's service territory and the relatively small size of HTC's service territory in each state, management does not expect state or federal regulation to materially impact HTC's operations in the near future. HTC's telephone subsidiaries are exempt from certain obligations of the Telecommunications Act regarding interconnection with potential competitors, unless, in response to a bona fide request, a state regulatory commission removes the exemption.

    As local exchange telephone companies, MCTC, Mid-Comm, Heartland and ACTC provide end office switching and ancillary services to long distance interexchange carriers, such as AT&T, US West, MCI and Sprint. These relationships allow HTC's telephone subscribers to place long distance telephone calls. By paying access charges on the long distance calls of all of the individual customers who use their service, the long distance interexchange carriers are large customers of HTC, but individually none of them represent more than ten percent of HTC's consolidated revenues.

    Alternatives to HTC service include customers leasing private line switched voice and data services in or adjacent to the territories served by HTC, which permits the bypassing of local telephone facilities. In addition, microwave transmission services, wireless communications, fiber optic and coaxial

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cable deployment and other services permit bypass of the local exchange network. These alternatives to local exchange service represent a potential threat to HTC's long-term ability to provide local exchange service at economical rates.

    In order to meet this competition, HTC has deployed new technology for its local exchange network to increase operating efficiencies and to provide new services to its customers. These new technologies include the latest release of digital switching technology on all of HTC's switches, remote switching technology to within 12,000 feet of every customer in the local network, installation of over 500 miles of fiber optic cable and installation of SS7 (an out-of-band system) for all of its access lines. HTC has also protected its interexchange network with fiber-ring (redundant route designs which allow traffic to re-route if trouble appears in the line), which allows HTC to provide a very reliable level of service to its customers.

    Competition from CLECs in HTC's ILEC service area has only developed in one of HTC's 24 exchanges. In the city of Hawarden, Iowa, the municipal city government overbuilt the city's telephone service infrastructure and is providing an alternative to HTC's telephone service. The Hawarden CLEC has acquired approximately 700 access lines or approximately 40% of that city's business from HTC. The impact of this is already recorded in the 1999 financial results and HTC management does not believe there will be significant further impact from competition in Hawarden.

    Competition is less likely to be a factor in rural areas because population densities are much lower and rural LECs, such as the ones operated by HTC, are advanced in terms of technology. HTC has already begun to respond to competitive changes with active programs to market products and to engineer its infrastructure.

    Competition also exists for some of the services provided to interexchange carriers, such as customer billing services, operator services, and network switching. This competition comes primarily from the interexchange carriers themselves. The provision of these services is of a contractual nature and is primarily controlled by the interexchange carriers. Other services, such as directory advertising, local private line transport and cellular communications, are open to competition. Competition is based primarily on service and experience.

COMMUNICATIONS SERVICES SECTOR

    Crystal began operations in January 1998 as a new startup business. The passage of the Telecommunications Act created the opportunity for HTC to offer communications service in territories served by other telephone companies. Crystal began offering local dial tone, long distance and local call internet access services as a CLEC business to customers in towns in southern Minnesota and Iowa not currently in HTC's Telephone Sector's service area. This alternative service is currently being offered by Crystal to customers in Ellendale, Faribault, Janesville, New Richland, Nicollet, Northfield, St. Peter and Waseca in Minnesota, as well as Adel, Ankeny, Urbandale, West Des Moines and Winterset in Iowa. Additional opportunities are being pursued in communities in Minnesota and Iowa. This is a business of expansion into several new communities each year. Crystal's primary strategy is to provide service by overbuilding the ILEC with new telecommunications switching networks and telephone lines, thus the pace of expansion is dictated by engineering and construction. Crystal also resells long distance service to HTC's Telephone Sector's southern Minnesota and northwestern Iowa subscribers.

    Crystal is not subject to regulation by the public utilities commissions in the states it serves regarding rates and services. The CLEC activities of Crystal do require it to file for authority to operate in each state it enters. Crystal competes directly against existing ILECs in the areas in which Crystal operates. Crystal will continue to offer services to other markets and will require additional investment of assets to be competitive in those markets.

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    Crystal is not dependent upon any single customer or small group of customers. There is no one customer that accounts for ten percent or more of HTC's consolidated revenue.

WIRELESS SERVICES SECTOR

    MSWC owns and operates a cellular phone business for Minnesota's Rural Service Area (RSA) 10, under the business name of CellularOne. This business, acquired on May 1, 1998, holds the "A-side" FCC license for seven counties in south central Minnesota. The area overlaps and is larger than the telephone line service area of HTC's Minnesota telephone service area and serves a population of approximately 230,000. On June 1, 1999, the Metro A-2 cellular property was acquired. This cellular property surrounds metropolitan Minneapolis/St. Paul with a service area population of approximately 200,000.

    MSWC derives its principal revenues and income from providing cellular telephone service to the seven counties in south central Minnesota where it has retail customers, local service and roaming traffic and from the six counties surrounding the metropolitan Minneapolis/St. Paul area where it has only roaming revenue at this time.

    MSWC competes against one local cellular company in southern Minnesota and multiple wireless companies offering service in the Minneapolis/St. Paul area. HTC's wireless businesses share the market with other wireless providers and may see growth in business regardless of its market share growth. MSWC will require additional investment of assets to build the infrastructure to provide service to this service area.

BILLING/DATA SERVICES SECTOR

    Through NIBI, HTC's Billing/Data Services Sector provides data processing and related services, principally for HTC, other local exchange telephone companies, CLECs, interexchange network carriers, wireless companies, municipalities and utilities. The computer operations of NIBI are considered a separate segment of business in HTC's consolidated financial statements. NIBI's principal activity is the provision of monthly batch processing of computerized data. Services for telephone company customers include the processing of long distance telephone calls from data sources and telephone switches, the preparation of the subscriber telephone bills, customer record keeping, carrier access bills and general accounting and payroll services. NIBI also provides certain billing clearinghouse functions for interexchange carriers. NIBI obtains specialty programming contracts with these carriers due to its expertise in the telecommunications field. NIBI generates revenues from the initial sale of software products as well as related support and contract programming services.

    There are a number of companies engaged in supplying data processing services comparable to those furnished by NIBI. Competition is based primarily on price and service. There are some companies of much larger size that dominate certain aspects of the billing and data services business. There are many new market niches for telecommunications billing and data services. The new CLECs require facilities for rating, billing and other related services. NIBI is in a position to provide these services for the CLECs. Wireless billing and data needs are similar to ILECs and CLECs. NIBI is in a position to provide services to wireless carriers.

    In 1997, NIBI signed a joint software development agreement with Sepro Telecom Int. Ltd. of Dublin, Ireland to co-develop a new billing product called WRITE2k. In the fourth quarter of 1999, NIBI implemented WRITE2k in HTC's Wireless Services Sector. HTC considers the wireless market, whether it is cellular, personal communications services (PCS) or paging, an important component in the future of telecommunications. WRITE2k should enable NIBI to become a full-service billing provider for all aspects of the telecommunications industry.

    NIBI is currently developing services to become more attractive to new entrants in the telecommunications markets. Entities such as wireless communications companies, CLECs, electric

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utilities and cable providers are moving toward convergent billing operations but do not have in-house facilities and operations to accommodate these requirements. Convergent billing entails the billing and marketing of multiple elements, and the ability to bundle, discount and tally the charges for the services of these similar but unrelated businesses. NIBI is well positioned in this market because of its technical expertise in communications, its proprietary software, its experience and existing customer base of LECs, municipal power companies, long distance companies, CLECs and its ability to tailor products to an end-user.

COMMUNICATIONS PRODUCT SECTOR

    Through Collins, the Communications Products Sector activities are focused on the sale, installation and service of business telephone systems and data communications equipment to companies based in metropolitan Minneapolis/St. Paul, Minnesota. Collins also provides the business telephone system expertise for HTC ILEC and CLEC operations in southern Minnesota and in Iowa. The customers in the Communications Products Sector's market are the individual business end users of telecommunications service with ongoing service needs. Products consist of telecommunication platforms such as Nortel and Octel on the voice side of Collin's business, and Cisco and Bay Networks (Nortel) equipment on the data side of its business. Collins specializes in the quality custom installation and maintenance of wide area networking, local networking and transport solutions in telecommunications for end user customers.

    Revenues are primarily earned by the sales, installation and service of business telephone systems. Collins continues its commitment to service and support of its core product, Nortel, while identifying new opportunities such as call centers, computer telephone integration voice mail and interactive voice response systems.

    HTC's Communications Products Sector is not dependent upon any single customer or small group of customers. Its activities are more of a commodity business and no one customer accounts for ten percent or more of HTC's consolidated revenues in the Communications Products Segment.

    There are several companies competing in the communications products market in which Collins operates. Competition is based primarily on price and service. No one company is dominant in this field. Collins offers customer premises telephone equipment through well-trained and experienced market representatives with long-term customer relationships. It also enjoys a very strong reputation for quality service. Collins has built a strong base of customers and it is Collins goal to derive 60-70% of its revenue from sales to its base.

OTHER REGULATION

    There are no material portions of the businesses of HTC or its subsidiaries that may be terminated or adversely affected by government regulations.

    HTC does not anticipate any material effects on their capital expenditures, earnings or competitive position because of laws pertaining to the protection of the environment.

OTHER COMPETITION

    Since the mid-1980's, HTC's business strategy has been to position itself as a "one-stop" telecommunications services provider. Long-term business relationships with its customers have strengthened HTC's business position. HTC believes that its customers value the fact that it is the "local company" whose goal is to meet the customers' total communications needs. HTC has several competitive advantages: its prices and costs are low; its service reputation is high; its investment in technology has been strong and it has a direct billing relationship with almost all of the customers in its service territories.

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    The long-range effect of competition on the provision of telecommunications services and equipment will depend on technological advances, regulatory actions at both the state and federal levels, court decisions, and possible additional future state and federal legislation. The trend resulting from past legislation has been to expand competition in the telecommunications industry. It is imperative to HTC that competition in this industry is open on an equal basis to all providers. HTC has chosen to participate in the competitive trend by establishing its Communications Services Sector.


FORWARD-LOOKING STATEMENTS

    This Form 10-K Annual Report, Management's Discussion and Analysis and other sections of this Annual Report contain forward-looking statements that are based on current expectations, estimates and projections about the industry in which HTC operates, management's beliefs and assumptions. Words such as expects, anticipates, intends, plans, believes, seeks, estimates, and variations of such words and similar expressions are intended to identify such forward-looking statements. Such forward-looking statements are subject to uncertainties that could cause HTC's future actual results to differ materially from such statements. These statements are not guarantees of future performance and involve certain risks, uncertainties and probabilities, which are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted in such forward-looking statements, whether as a result of new information, future events or otherwise. Factors that might cause such a difference include, but are not limited to, those contained in this Item 1, "Management's Discussion and Analysis" in Item 7 and Exhibit 99, which is incorporated herein by reference. You are cautioned not to place undue reliance on these forward looking statements, which speak only as of the date on which they were made. HTC undertakes no obligations to update any of its forward looking statements for any reason.


Item 2. Properties.

    HTC's business is primarily focused on the provision of services and its properties are used for administrative support and to store and safeguard equipment. At December 31, 1999, HTC's gross costs of $164,979,000 consisted primarily of telephone plant and equipment. HTC owns or leases the telephone property, plant and equipment which it utilizes to operate its telephone systems. The four telephone subsidiaries of HTC in Minnesota and Iowa own central telephone offices with related real estate in all of the communities they serve. It is the opinion of HTC's management that the properties of HTC are suitable and adequate to provide modern and effective telecommunications services within its service areas, including both local and long distance service. The capacity for furnishing these services both currently and in the future are under ongoing review by HTC's engineering staff. Facilities are placed in full use after installation and appropriate testing according to two, three and five year construction plans.

    HTC's principal properties are the following:

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Item 3. Legal Proceedings.

    None.


Item 4. Submission of Matters to a Vote of Security Holders.

    No matters were submitted to a vote of security holders during the fourth quarter of the fiscal year covered by this 1999 Annual Report on Form 10-K.


PART II

Item 5. Market for Registrant's Common Equity and Related Stockholder Matters.

    The common stock of HTC is traded on The Nasdaq National Market under the symbol "HTCO".

    The following table sets forth for the period indicated, the high and low closing sales price of the common stock.

 
   
  High
  Low
1999   4th Quarter   $ 15.3125   $ 12.7500
    3rd Quarter   $ 14.0000   $ 9.8750
    2nd Quarter   $ 11.2500   $ 10.0000
    1st Quarter   $ 14.2500   $ 10.2500
 
1998
 
 
 
4th Quarter
 
 
 
$
 
13.0000
 
 
 
$
 
11.0000
    3rd Quarter   $ 15.5625   $ 10.6250
    2nd Quarter   $ 14.6875   $ 12.2500
    1st Quarter   $ 12.8125   $ 11.6875

    The sales prices shown above have been restated for the three-for-one stock split which occurred in August 1998. As of March 5, 2000, there were 1,510 holders of record of common stock.

    HTC has declared dividends on its common stock of $.11 per share during the two years ended December 31, 1999. A quarterly cash dividend of $.11 per share was paid on March 5, 2000 to stockholders of record at the close of business on February 15, 2000.

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Item 6. Selected Financial Data.

    Selected financial data included on page 35 of the Annual Report is incorporated by reference.


Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations.

    "Management's Discussion and Analysis" included on pages 14 to 20 of the Annual Report is incorporated by reference.


Item 8. Financial Statements and Supplementary Data.

    Financial Statements and Supplementary Data included on pages 21 to 35 of the Annual Report is incorporated by reference.


Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosures.

    None.


PART III

Item 10. Directors and Executive Officers of HTC.

    Information as to Directors and Executive Officers of HTC included on pages 3 and 5 of the Proxy Statement and "Compliance with Section 16(a) of the Securities Exchange Act" on page 17 of the Proxy Statement are incorporated by reference.


Item 11. Executive Compensation.

    Information as to executive compensation included on pages 6 to 11 of the Proxy Statement is incorporated by reference.


Item 12. Security Ownership of Certain Beneficial Owners and Management.

    On March 5, 2000, no person is known to HTC to be the beneficial owner of more than five percent of any class of HTC's voting securities. The information as to security ownership of management included on page 4 of the Proxy Statement is incorporated by reference.


Item 13. Certain Relationships and Related Transactions.

    HTC does not know of any matter required to be reported under this item.


PART IV

Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K.

    (a)1.  Consolidated Financial Statements

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    The following is contained in the Annual Report:

 
  Page(s) in
1999 Annual Report
to Shareholders

Management's Discussion and Analysis   14-20
Report of Management and Report of Independent Accountants   21
Consolidated Statements of Income
Years Ended December 31, 1999, 1998, and 1997
  22
Consolidated Balance Sheets
December 31, 1999 and 1998
  23
Consolidated Statements of Cash Flows
Years Ended December 31, 1999, 1998, and 1997
  24
Consolidated Statements of Shareholders' Equity
Years Ended December 31, 1999, 1998, and 1997
  25
Notes to Consolidated Financial Statements   26-34
Selected Financial and Operating Data   35

    2.  Consolidated Financial Statement Schedules

 
  Form 10-K
Page Number

Report of Independent Accountants   13
Schedule II—Valuation and Qualifying Accounts   14

    All schedules not included are omitted either because of the absence of conditions under which they are required or because the required information is given in the financial statements or notes thereto.

    3.  Exhibits

Exhibit

  Description
3 (a) Restated Articles of Incorporation (Incorporated by reference to Exhibit 3 to registrant's Form 10-Q dated May 6, 1999)
3 (b)* Restated By-Laws
3 (c)* Certificate of Designations of Series A Junior Participating Preferred Stock of Hickory Tech Corporation
4 (a) Shareholder Rights Agreement (Incorporated by reference to Exhibit 1 to the registrant's Form 8-A dated March 9, 1999)
4 (b) Amended and Restated Credit Agreement dated as of May 28, 1999, by and among Hickory Tech Corporation, as Borrower, the Lenders referred to herein and First Union National Bank, as Administrative Agent (Incorporated by reference to Exhibit 10 to the registrant's Form 8-K dated June 15, 1999)
4 (c)* Note Purchase Agreement dated as of April 1, 1997 pertaining to 7.11% Senior Notes due April 1, 2012
10 (a)† Supplemental Retirement Agreement dated January 1, 1993, between registrant and Robert D. Alton, Jr. (Incorporated by reference to Exhibit 10(a) to the registrant's Form S-8 dated May 11, 1993)
10 (b)† Supplemental Retirement Agreement dated January 31, 1984, between registrant's subsidiary, Mankato Citizens Telephone Company, and David A. Christensen (Incorporated by reference to Exhibit 10(b) to the registrant's Form S-8 dated May 11, 1993)

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10 (c)† Hickory Tech Corporation Executive Incentive Plan (Incorporated by reference to Exhibit 10(c) to the registrant's Form S-8 dated May 11, 1993)
10 (d)*† Change in Control Agreement dated June 25, 1998, between registrant and Robert D. Alton
10 (e)*† Change in Control Agreement dated June 25, 1998, between registrant and Jon L. Anderson, David A. Christensen, John W. Finke, Mary T. Jacobs, F. Ernest Lombard and Bruce H. Malmgren
10 (g)† Hickory Tech Corporation Directors' Stock Option Plan Amended and Restated February 10, 1999 (Incorporated by reference to Exhibit 10 to registrant's Form 10-Q dated May 6, 1999)
10 (h)† Employment Agreement dated January 1, 1993, between registrant and Robert D. Alton, Jr. (Incorporated by reference to Exhibit 10(h) to the registrant's Form S-8 dated May 11, 1993)
10 (i)† Hickory Tech Corporation Retainer Stock Plan for Directors Restated and Amended effective September 1, 1996 (Incorporated by reference to Exhibit 10(m) to the registrant's Form 10-Q dated August 12, 1996)
10 (j)† Hickory Tech Corporation Retirement Savings Plan and Trust, as amended (Incorporated by reference to Exhibit 10(j) to the registrant's Form S-8 dated May 11, 1993)
10 (k)† Hickory Tech Corporation Amended and Restated Employee Stock Purchase Plan (Incorporated by reference to Exhibit 10(j) to the registrant's Form 10-Q dated August 12, 1996)
10 (l)† Hickory Tech Corporation 1993 Stock Award Plan (Amended and Restated effective January 29, 1997) (Incorporated by reference to Exhibit 10(l) to registrant's Form 10-K dated March 26, 1997)
13 (a)* Portion (pages 14-35) of the Annual Report to Shareholders for the year ended December 31, 1999
13 (b)* Report of Independent Accountants
21 * Subsidiaries of Hickory Tech Corporation
23 (a)* Consent of Independent Accountants
23 (b)* Consent of Independent Accountants
27 * Financial Data Schedule
99 * Cautionary Statement for Purposes of the "Safe Harbor" Provision of the Private Securities Litigation Reform Act of 1995


*
Filed herewith.

Management compensation plan or arrangement required to be filed as an exhibit.

    (b)1.  Reports on Form 8-K

    No reports on Form 8-K were filed during the last quarter of the period ended December 31, 1999.

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Report of Independent Accountants on Financial Statement Schedule

To the Shareholders and Board of Directors of
Hickory Tech Corporation

Our audits of the financial statements referred to in our report dated February 2, 2000 also included an audit of the Financial Statement Schedule listed in Item 14(a) of the Annual Report on Form 10-K. In our opinion, based on our audits, this Financial Statement Schedule presents fairly, in all material respects, the information set forth therein when read in conjunction with the related financial statements.

PricewaterhouseCoopers LLP
Minneapolis, Minnesota
February 2, 2000

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SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS

ALLOWANCE FOR UNCOLLECTIBLE ACCOUNTS:

 
  Years Ended December 31,
 
 
  1999
  1998
  1997
 
 
  (In Thousands)

 
Balance, at beginning of year   $ 618   $ 461   $ 114  
Additions charged to income     9     325     431  
Write-offs, net of recoveries     (214 )   (168 )   (84 )
   
 
 
 
Balance, at end of year   $ 413   $ 618   $ 461  
   
 
 
 

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SIGNATURES

    Pursuant to the requirements of section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Dated: March 29, 2000   HICKORY TECH CORPORATION
 
 
 
 
 
By:
 
/s/ 
DAVID A. CHRISTENSEN   
David A. Christensen, Secretary, Vice President, Chief Financial Officer and Treasurer

    Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

/s/ ROBERT D. ALTON, JR.   
Robert D. Alton, Jr. Chairman, President, Chief Executive Officer and Director (principal executive officer)
  March 29, 2000
 
/s/ 
DAVID A. CHRISTENSEN   
David A. Christensen, Secretary, Vice President, Chief Financial Officer and Treasurer (principal financial officer and principal accounting officer)
 
 
 
March 29, 2000
 
/s/ 
LYLE T. BOSACKER   
Lyle T. Bosacker, Director
 
 
 
March 29, 2000
 
/s/ 
MYRITA P. CRAIG   
Myrita P. Craig, Director
 
 
 
March 29, 2000
 
/s/ 
ROBERT K. ELSE   
Robert K. Else, Director
 
 
 
March 29, 2000
 
/s/ 
JAMES H. HOLDREGE   
James H. Holdrege, Director
 
 
 
March 29, 2000
 
/s/ 
LYLE G. JACOBSON   
Lyle G. Jacobson, Director
 
 
 
March 29, 2000
 
/s/ 
R. WYNN KEARNEY, JR.   
R. Wynn Kearney, Jr., Director
 
 
 
March 29, 2000
 
 
(a majority of directors)

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HICKORY TECH CORPORATION AND SUBSIDIARIES

    Exhibit Index to Form 10-K for the Year Ended December 31, 1999

Exhibit

  Description
3 (a) Restated Articles of Incorporation (Incorporated by reference to Exhibit 3 to registrant's Form 10-Q dated May 7, 1999)
3 (b)* Restated By-Laws
3 (c)* Certificate of Designations of Series A Junior Participating Preferred Stock of Hickory Tech Corporation
4 (a) Shareholder Rights Agreement (Incorporated by reference to Exhibit 1 to the registrant's Form 8-A12G dated March 12, 1999)
4 (b) Amended and Restated Credit Agreement dated as of May 28, 1999, by and among Hickory Tech Corporation, as Borrower, the Lenders referred to herein and First Union National Bank, as Administrative Agent (Incorporated by reference to Exhibit 10 to the registrant's Form 8-K dated June 15, 1999)
4 (c)* Note Purchase Agreement dated as of April 1, 1997 pertaining to 7.11% Senior Notes due April 1, 2012
10 (a)† Supplemental Retirement Agreement dated January 1, 1993, between registrant and Robert D. Alton, Jr. (Incorporated by reference to Exhibit 10(a) to the registrant's Form S-8 dated June 28, 1993)
10 (b)† Supplemental Retirement Agreement dated January 31, 1984, between registrant's subsidiary, Mankato Citizens Telephone Company, and David A. Christensen (Incorporated by reference to Exhibit 10(b) to the registrant's Form S-8 dated June 28, 1993)
10 (c)† Hickory Tech Corporation Executive Incentive Plan (Incorporated by reference to Exhibit 10(c) to the registrant's Form S-8 dated June 28, 1993)
10 (d)*† Change in Control Agreement dated June 25, 1998, between registrant and Robert D. Alton
10 (e)*† Change in Control Agreement dated June 25, 1998, between registrant and Jon L. Anderson, David A. Christensen, John W. Finke, Mary T. Jacobs, F. Ernest Lombard and Bruce H. Malmgren
10 (g)† Hickory Tech Corporation Directors' Stock Option Plan Amended and Restated February 10, 1999 (Incorporated by reference to Exhibit 10 to registrant's Form 10-Q dated May 7, 1999)
10 (h)† Employment Agreement dated January 1, 1993, between registrant and Robert D. Alton, Jr. (Incorporated by reference to Exhibit 10(h) to the registrant's Form S-8 dated June 28, 1993)
10 (i)† Hickory Tech Corporation Retainer Stock Plan for Directors Restated and Amended effective September 1, 1996 (Incorporated by reference to Exhibit 10(m) to the registrant's Form 10-Q dated August 16, 1996)
10 (j)† Hickory Tech Corporation Retirement Savings Plan and Trust, as amended (Incorporated by reference to Exhibit 10(j) to the registrant's Form S-8 dated June 28, 1993)
10 (k)† Hickory Tech Corporation Amended and Restated Employee Stock Purchase Plan (Incorporated by reference to Exhibit 10(j) to the registrant's Form 10-Q dated August 14, 1996)

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10 (l)† Hickory Tech Corporation 1993 Stock Award Plan (Amended and Restated effective January 29, 1997) (Incorporated by reference to Exhibit 10(l) to registrant's Form 10-K dated March 27, 1997)
13 (a)* Portion (pages 14-35) of the Annual Report to Shareholders for the year ended December 31, 1999
13 (b)* Report of Independent Accountants
21 * Subsidiaries of Hickory Tech Corporation
23 (a)* Consent of Independent Accountants
23 (b)* Consent of Independent Accountants
27 * Financial Data Schedule
99 * Cautionary Statement for Purposes of the "Safe Harbor" Provision of the Private Securities Litigation Reform Act of 1995

*   Filed herewith.
  Management compensation plan or arrangement required to be filed as an exhibit.

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QuickLinks

PART I
PART II
PART III
PART IV
HICKORY TECH CORPORATION AND SUBSIDIARIES


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