OSI SUPPORT SERVICES INC
10-K, 2000-03-30
CONSUMER CREDIT REPORTING, COLLECTION AGENCIES
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                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-K

[X]                      ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
                            OF THE SECURITIES EXCHANGE ACT OF 1934
                         For the fiscal year ended December 31, 1999

[ ]                   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
                            OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to
                              ---------------------   -------------------

                        Commission file Number 333-16867
                                              -----------

                           Outsourcing Solutions Inc.
- --------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)

                  Delaware                                    58-2197161
- --------------------------------------------       -----------------------------
       (State or other jurisdiction of            (I.R.S. Employer
       incorporation or organization)                     Identification Number)
    390 South Woods Mill Road, Suite 350
           Chesterfield, Missouri                            63017
- --------------------------------------------       ------------------------
   (Address of principal executive office)                 (Zip Code)

Registrant's telephone number, including area code:  (314) 576-0022

Securities registered pursuant to Section 12(b) of the Act:

    Title of each Class                Name of each exchange on which registered
- -----------------------------------    -----------------------------------------
             None                                          None

Securities registered pursuant to Section (g) of the Act:  None

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.   Yes   X       No
                                         -------     ---------

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [X]

The  aggregate  market value of the voting stock held by  non-affiliates  of the
registrant is not determinable, as the stock is not publicly traded.

APPLICABLE  ONLY TO CORPORATE  REGISTRANTS:  As of March 30, 2000, the following
shares of the Registrant's common stock were issued and outstanding:

  Voting common stock                                           5,976,389.04
  Non-voting common stock                                         480,321.30
                                                               -------------
                                                                6,456,710.34
                                                               =============
DOCUMENTS INCORPORATED BY REFERENCE:  None


<PAGE>
PART I

ITEM 1.    BUSINESS

General

        Outsourcing  Solutions  Inc.  (the  "Company"  or  "OSI")  is one of the
largest  providers  of  accounts  receivable  management  services in the United
States with 1999 revenues of approximately  $504.4 million. The Company believes
that it differentiates  itself from its competitors by providing a full range of
accounts  receivable  management  services  on a  national  basis that allow its
customers to outsource the management of the entire credit cycle. The breadth of
services  the  Company  provides  across all stages of the credit  cycle  allows
itself to  cross-sell  services to existing  customers  as well as to expand its
customer base by providing specific services to potential  customers in targeted
industries.  These services include collection  services,  portfolio  purchasing
services and outsourcing services which accounted for approximately 72%, 16% and
12% of 1999  revenues,  73%, 17% and 10% of 1998 revenues and 67%, 25% and 8% of
1997 revenues, respectively.

      -   Collection  services  involve  collecting on delinquent or charged-off
          consumer accounts for a fixed percentage of realized  collections or a
          fixed fee per account.

      -   Portfolio   purchasing   services  involve  acquiring   portfolios  of
          non-performing  consumer  receivables from credit grantors,  servicing
          such portfolios and retaining all amounts collected.

      -   Outsourcing   services   include   contract   management  of  accounts
          receivable, billing and teleservicing.

        The Company  manages the marketing and execution of services  within the
four stages of the credit  cycle.  In the first stage of the credit  cycle,  OSI
provides  customers  with the ability to  outsource  services  including  credit
authorization,  usage  management and customer  service.  Dedicated call centers
provide  "first party"  services for its clients  performing  all  operations in
their  name.  The  second  stage  of  the  credit  cycle  is the  management  of
pre-uncollectable,  or charge-off,  delinquency situations. OSI provides clients
with fixed fee  early-out  programs  based on either a letter  series or calling
program  for  accounts  that are  generally  less than 180 days past due. In the
third stage of the credit  cycle,  the  Company  offers  traditional  contingent
collection  services for delinquent and charged-off  receivables.  In the fourth
and final stage of the credit cycle,  OSI acts as a principal and purchases both
new and delinquent charged-off receivables from credit grantors.

        The  accounts  receivable  management  industry  is  highly  fragmented.
Nationwide,  the Company estimates there are approximately 6,000 debt collection
service companies in the United States,  with the 10 largest agencies  currently
accounting  for 20% of  industry  revenues.  Competition  is  based  largely  on
recovery  rates,  industry  experience and  reputation  and service fees.  Large
volume  credit  grantors  typically  employ  more than one  accounts  receivable
management  company  at one  time,  and  often  compare  performance  rates  and
rebalance account placements towards higher performing servicers.

        The customer  base for the accounts  receivable  management  industry is
generally  concentrated by credit grantors in four  end-markets:  banks,  health
care,  utilities and  telecommunications.  Other significant  sources of account
placements include retail,  student loan and governmental  agencies. The Company
believes that the ongoing  consolidation in the banking,  health care, utilities
and  telecommunication  industries will benefit them by creating larger national
customers  seeking  to  place  accounts  with  accounts  receivable   management
companies  that offer  national  rather than local and  regional  coverage.  The
Company's customers include a full range of local,  regional and national credit
grantors. Our largest customer accounted for no more than 5% of 1999 revenues.

        Outsourcing Solutions Inc., a Delaware  corporation,  was formed in 1995
to acquire Account  Portfolios L.P., one of the largest purchasers and servicers
of non-performing  accounts  receivables  portfolios.  Since its formation,  the
Company has completed six additional  acquisitions and has established itself as
a leading industry consolidator.  The Company has experienced significant growth
in their business  through internal growth and  acquisitions,  with its revenues
increasing from $29.6 million in 1995 to $504.4 million in 1999.

Industry

        The accounts receivable management industry has experienced  significant
growth over the past 15 years.  The rapid growth of outstanding  consumer credit
and the corresponding  increase in delinquencies has resulted in credit grantors
increasingly  looking to third party service  providers in managing the accounts
receivable  process.  The  contingent  fee  collection  industry,  the Company's
largest  business  service,  is estimated to be a $6.5 billion market growing at
approximately 8% to 10% per annum. The Company's other business services such as
portfolio purchasing and outsourcing  services are estimated,  in the aggregate,
to be an approximately  $3.0 billion market.  The Company believes the following
are the key trends in the accounts receivable management industry:

      -   Increase in Consumer Debt and Delinquencies.  Consumer debt, a leading
          indicator  of current  and future  business  for  accounts  receivable
          management  companies,  has  increased  dramatically  in recent years.
          Between 1990 and 1998,  total  consumer  debt  increased 67% from $3.6
          trillion to $6.0 trillion.  Furthermore,  charged-off credit card debt
          as a percentage of total  outstanding  consumer debt increased from 3%
          in 1994 to 5.6% in 1998.

      -   Industry Consolidation.  The American Collectors Association estimates
          that in 1995 there were  approximately  6,000 contingent fee companies
          in the United States  participating in an industry that generated over
          $6.5  billion  in  contingent  fee  collection  revenue  in 1998.  The
          industry has  undergone  significant  consolidation,  with the top ten
          contingent fee companies  increasing  their industry share to over 20%
          in 1998.  With over  6,000  debt  collection  companies  in the United
          States and given the  financial  and  competitive  constraints  facing
          these smaller  companies and the limited  number of liquidity  options
          for the  owners of such  businesses,  the  Company  believes  that the
          industry will continue to experience  consolidation.  Well-capitalized
          companies  that  offer  national  capabilities  with a "full  service"
          approach to accounts receivable management are increasingly displacing
          local and regional competitors.

      -   Customer  Consolidation.   The  largest  credit  granting  industries,
          including  banking,  utilities,  telecommunications  and  health  care
          account for 80% of accounts placed for collection and are experiencing
          rapid consolidation.  This consolidation has forced companies to focus
          on core  business  activities  and to outsource  ancillary  functions,
          including  some or all aspects of the accounts  receivable  management
          process. As a result, many regional customers are becoming national in
          scope and are  shifting  account  placements  to  accounts  receivable
          management  companies  that have the ability to service a large volume
          of  placements   on  a  national   basis.   The  Company   established
          relationships   with   many   of  the   target   industries'   largest
          consolidators,  thereby  improving  its ability to  capitalize on this
          consolidation trend.

      -   Growth  in  Portfolio  Sales.  As  one  of the  leading  providers  of
          portfolio purchasing  services,  we have participated in the rapid and
          consistent  industry-wide  increase  in the  amount of  non-performing
          consumer  receivables sold by credit  grantors.  Portfolio sales offer
          the credit grantor many benefits,  including increased  predictability
          of cash flow reduction in monitoring and  administrative  expenses and
          reallocation  of  assets  from  non-core  business  functions  to core
          business functions.  It is estimated that $10.1 billion of charged-off
          credit card debt was acquired by portfolio purchasers in 1996 and more
          than $22.0 billion in 1999.

      -   Accelerated  Trend toward  Outsourcing.  In an effort to focus on core
          business  activities  and to take  advantage  of  economies  of scale,
          better  performance and the lower cost structure offered by collection
          companies,  many credit  grantors have chosen to outsource some or all
          aspects of the  accounts  receivable  management  process.  Instead of
          waiting  until  receivables  are 180 days past due (or  later) to turn
          over  for  credit  collection,   credit  grantors  are  now  involving
          collection companies much earlier in the process. Increasingly, credit
          grantors are looking to accounts receivable  management  providers for
          assistance  with  billing,  customer  service and complete call center
          outsourcing.

      -   Technological  Sophistication.  Leading  companies in the industry are
          increasingly  using  technology to improve their  collection  efforts.
          These  initiatives  include  investments in proprietary  databases and
          computerized calling and debtor location techniques.

Competitive Advantages

        The Company believes that its strong market position,  national presence
and breadth of services  distinguishes  itself as a leading provider of accounts
receivable   management   services  in  the  United  States.  OSI  believes  its
competitive advantages include:

      -   Benefits of Scale.  The benefits of scale in the  accounts  receivable
          industry are  significant  on both  revenues and cost.  Scale makes it
          possible  for the  Company to compete  for larger  blocks of  revenue,
          deliver more services over a wider geographic base, leverage its fixed
          costs over a broader  customer  base and access  capital at attractive
          rates.  As  customers  consolidate  geographically  and seek to reduce
          suppliers,  a national presence also provides an important competitive
          advantage.

      -   "One-stop-shopping" for Receivables Management Services. OSI provides
          a full array of receivables  management  services including  front-end
          credit  service,  pre charge-off  delinquency  management,  contingent
          collection services and portfolio purchasing.  This allows the Company
          to manage the entire  credit cycle for its  customers for all sizes of
          debt and across  multiple  industries.  The  Company is one of the few
          industry  participants  to  provide  this  breadth  of  services  on a
          national basis.

      -   Broad Customer Base. OSI provides  services to some of the largest and
          fastest growing credit  grantors in a wide range of industries.  OSI's
          broad  customer base  diversifies  its revenue stream and provides the
          Company with  significant  opportunities to cross-sell  services.  The
          Company  also  has  long-standing   relationships  with  many  of  its
          customers which provides a strong base of recurring revenues.

      -   Technology.   The  Company  has  made,  and  will  continue  to  make,
          significant  investmentsin  technology  and  know-how  to enhance  its
          competitive  advantage.  The  Company  currently  has over $53 million
          invested in computer  hardware and  software.  OSI  believes  that its
          proprietary software,  including  debtor-scoring models,  computerized
          calling  and  debtor  databases,  provides  them  with  a  competitive
          advantage in pricing portfolios,  providing  outsourcing  services and
          collecting  delinquent accounts.  The Company's systems interface with
          those of its  customers  to receive new account  placements  daily and
          provide  frequent  updates to customers on the status of  collections.
          OSI has become  increasingly  integrated  with its customers'  systems
          resulting in high switching costs for its customers.

      -   Customer  Service.  OSI's broad range of services and focused customer
          approach  enables  the  Company  to  actively  support  and  customize
          services to its  customers  on a  cost-effective  basis.  This service
          philosophy has provided the  foundation  for the Company's  reputation
          and when  combined  with its  industry  experience  is critical in the
          clients' selection process.

Growth Strategies

        The Company's  strategy  focuses on expanding its business and enhancing
profitability through the following initiatives:

      -   Cross Selling Services to Existing Customers. OSI offers its customers
          a wide array of services including traditional fee services, portfolio
          purchasing services,  pre-charge-off programs, outsourcing of accounts
          receivable  management  functions  and  teleservicing.  This  range of
          services  allows  OSI to  cross-sell  offerings  within  its  existing
          customer  base and to  potential  customers in  specifically  targeted
          industries.

      -   Expansion of Customer Base.

           -   Existing Target End-Markets. Increasingly, credit grantors in the
               public and private sectors who have typically maintained accounts
               receivable  departments within their organizations are turning to
               outside accounts receivable  management  companies.  In addition,
               consolidation in the banking,  retail,  utilities,  student loan,
               health  care  and   telecommunications   industries  has  created
               national  customers who are outsourcing a portion or all of their
               accounts   receivable   management   service  needs  to  national
               providers.  As OSI enhances its  expertise  and  reputation  with
               customers  in a  target  end-markets  the  Company  markets  that
               expertise  to  other  credit  grantors  in that  end-market.  The
               Company's  relative size, our ability to provide  services in all
               50 states and experience in  successfully  managing a high volume
               of placements  on a national  basis allows it to benefit from the
               consolidation of these key industries.

           -   New Target Industries. OSI intends to capitalize on its expertise
               and  reputation to penetrate new  end-markets.  For example,  the
               Company  will  continue  to  focus  on  increasing  its  business
               activities with governmental  agencies at the federal,  state and
               local levels,  which have begun to outsource  tax,  child support
               collection  and student  loan  accounts  receivable  functions to
               private  companies.  In  addition,  the Company will focus on the
               commercial market segment (collection of delinquent accounts owed
               by businesses to other businesses) and healthcare  segment of the
               industry.   Traditionally,   the   commercial   market  has  been
               underpenetrated  by  collection   agencies  given  the  need  for
               tailored  collection  methods which differ from those used in the
               consumer market, while significant changes and cost reductions in
               the  healthcare   market  require   specialized   skills  in  the
               collection of past due accounts.

      -   Disciplined  Acquisitions.  The Company  has built its  position as an
          industry leader through  strategic  acquisitions  of leading  accounts
          receivable  service  providers.  By  successfully   integrating  these
          businesses,  its management has  demonstrated  an ability to evaluate,
          execute and integrate  acquisitions.  With over 6,000  contingent  fee
          accounts  receivable  collection  companies in the United States,  OSI
          plans to pursue  additional  acquisitions that complement its existing
          services  or expand its  customer  base and is  continually  reviewing
          acquisition opportunities.

      -   Cost  Reductions.  The Company's  management has adopted an aggressive
          approach to cost  management.  The Company  will  continue to focus on
          reducing its overall costs and improving operational efficiencies.

Acquisition and Integration History

        In September  1995,  the Company was formed and  acquired  Atlanta-based
Account   Portfolios,   one  of  the  largest   purchasers   and   servicers  of
non-performing accounts receivable portfolios.

        In January  1996, OSI acquired   Continental   Credit   Services,   Inc.
("Continental")  and A.M. Miller  Associates,  two industry leaders in providing
contingent fee services.  Continental,  which was  headquartered  in Seattle and
operated in eight western  states,  provided  contingent  fee services to a wide
range of end markets with particular  emphasis on public  utilities and regional
telecommunications.  A. M. Miller, based in Minneapolis, provided contingent fee
services to the student loan and bank credit card end markets.

        In November 1996, OSI acquired Payco American Corporation with corporate
offices in Brookfield, Wisconsin. Originally founded as a contingent fee service
company,  Payco diversified into other outsourcing services such as student loan
billing,  health care accounts  receivable billing and management,  and contract
management of accounts receivable and teleservicing.

        In October 1997, OSI acquired the assets of North Shore Agency,  Inc., a
fee service company headquartered in Westbury, New York. North Shore specialized
in  "letter  series"  collection  services  for  direct  marketers  targeted  at
collecting  small balance  debts.  The majority of North  Shore's  revenues were
generated from traditional  contingent  collections  utilizing  letters with the
remaining revenues derived from fixed fee letter services.

        In November  1997,  OSI  acquired  the assets of  Accelerated  Bureau of
Collections,  Inc. Accelerated Bureau of Collections is a Denver-based  national
fee  service  company.  It  specialized  in credit card  collection  and derived
approximately  25%  of  its  revenues  from  pre-charge-off  programs  with  the
remaining 75% of revenues derived from standard contingent fee collections.

        In March  1998,  the  Company  completed  the  acquisition  of The Union
Corporation   ("Union").   Union  was  originally  a  conglomerate  involved  in
businesses  ranging  from  electronic  and  industrial  components  to financial
services.  Union was a leading  provider of a range of  outsourcing  services to
both large and small clients. Union provided contingent and fixed fee collection
services and other related  outsourcing  services.  Union  provided fee services
through  the  following  wholly-owned  subsidiaries:  Allied  Bond &  Collection
Agency, Inc., Capital Credit Corporation,  and Transworld Systems,  Inc. Allied,
headquartered  in  Trevose,  Pennsylvania,  provided  contingent  and  fixed fee
collection  services for large clients  across a broad  spectrum of  industries.
Capital Credit, headquartered in Jacksonville,  Florida also provided contingent
and fixed fee collection  services for large national clients  primarily serving
the  bankcard,  telecommunications,  travel and  entertainment,  and  government
sectors.  Transworld,  headquartered in Rohnert Park, California,  is one of the
largest prepaid, fixed fee provider of delinquent account management services in
the United States.  Transworld's  clients are primarily small companies with low
balance delinquent accounts. Union provided related outsourcing services through
its  Interactive   Performance,   Inc.  and  High  Performance  Services,   Inc.
subsidiaries.  Interactive Performance headquartered in North Charleston,  South
Carolina,  provided a range of credit  and  receivables  management  outsourcing
services  primarily  in  the  form  of  teleservicing.  Interactive  Performance
services   included   inbound  and   outbound   calling   programs   for  credit
authorization,  customer  service,  usage management and receivable  management.
High Performance  Services,  headquartered in  Jacksonville,  Florida,  provided
service similar to Interactive Performance for clients in the financial services
industry.

        In  1999,  as part of a  strategy  to  increase  the  efficiency  of its
operations by aligning the Company along business services and establishing call
centers of  excellence  by  industry  specialization  and in order to market its
services  under one OSI brand,  the  Company  reorganized  many of its  acquired
subsidiaries.  Account  Portfolios  changed its name to OSI Portfolio  Services,
Inc. Payco American Corporation's largest debt collection subsidiary changed its
name to OSI Collection Services, Inc. and Continental,  A.M. Miller, Accelerated
Bureau of Collections, Allied Bond & Collection Agency and Capital Credit merged
into OSI Collection  Services.  Interactive  Performance changed its name to OSI
Outsourcing Services,  Inc. and the Interactive Performance and High Performance
Services  subsidiaries  merged into OSI  Outsourcing  Services.  The Company now
provides  specialized  services  for  the  following   industries:   healthcare,
government,  education,   telecommunications/utilities,   commercial,  financial
services and bank card.

Recapitalization

        On December 10, 1999,  pursuant to a Stock  Subscription  and Redemption
Agreement,  dated as of  October  8, 1999,  as  amended  (the  "Recapitalization
Agreement"),  by and among Madison Dearborn Capital Partners III, L.P. (together
with  its  affiliates,   "MDP")  the  Company,  and  certain  of  the  Company's
stockholders,   optionholders   and   warrantholders:   (i)  the  Company   sold
5,323,561.08  shares of its common stock,  par value $.01 per share,  to certain
purchasers for an aggregate  purchase price of $199.5 million;  (ii) the Company
sold 100,000  shares of its Senior  Mandatorily  Redeemable  Preferred  Stock to
certain  purchasers for an aggregate  purchase price of $100 million;  (iii) the
Company  redeemed  4,792,307.20  shares of the Company's common stock (including
voting common  stock,  par value $.01 per share,  Class A Convertible  Nonvoting
Common Stock,  par value $.01 per share,  Class B Convertible  Nonvoting  Common
Stock, par value $.01 per share, Class C Convertible Nonvoting Common Stock, par
value $.01 per share and  1,114,319.33  shares of its  preferred  stock,  no par
value) for an  aggregate  of $221.35  million  (such  transactions  collectively
referred to herein as the "Recapitalization").  MDP now owns approximately 70.3%
of the outstanding  common stock (75.9% of the outstanding  voting common stock)
of the Company.  Prior to the  Recapitalization,  the Company was  controlled by
McCown DeLeeuw & Co., Inc., a private equity investment firm.

        In connection  with the  Recapitalization,  all members of the Company's
Board of Directors  other than Timothy Beffa resigned and Paul Wood and Tim Hurd
were  elected  to  serve  as  directors.   In  addition,  the  stockholders  and
optionholders  of  the  Company  entered  into  a  stockholders  agreement  (the
"Stockholders Agreement").  The Stockholders Agreement provides for the election
of   individuals  to  the  Board  of  Directors  of  the  Company  and  includes
restrictions   on  the  transfer  of  capital   stock,   and  the  provision  of
registration, preemptive, tag along and drag along rights granted to the parties
thereto.

        In conjunction with the Recapitalization,  the Company also entered into
a Credit Agreement among the Company, DLJ Capital Funding,  Inc., as Syndication
Agent, Harris Trust & Savings Bank, as Documentation Agent, Fleet National Bank,
N.A., as  Administrative  Agent and other  Lenders who are parties  thereto (the
"Credit Agreement").  The Credit Agreement provides for: (i) a $150 million Term
A Loan  Facility;  (ii) a $250  million  Term B Loan  Facility;  and (iii) a $75
million Revolving Loan Facility. Borrowings under the Credit Agreement were used
to refinance the Company's  existing credit agreement and will be used for other
working capital and general corporate purposes.

Services and Operations

        The  Company is one of the  largest  providers  of  accounts  receivable
management services in the United States. Through its subsidiaries,  the Company
offers customers collection services,  portfolio purchasing services and related
outsourcing services.

Collection  Services

        The Company is one of the largest  providers of  collection  services in
the United  States.  The Company offers a full range of contingent fee services,
including  pre-charge-off  programs and letter series,  to most consumer  credit
end-markets.  The Company utilizes sophisticated  management information systems
and vast  experience  with  locating,  contacting  and  effecting  payment  from
delinquent  account holders in providing its core contingent fee services.  With
52 call centers in 26 states and  approximately  5,500 account  representatives,
the Company has the ability to service a large volume of accounts  with national
coverage.  In addition to  traditional  contingent  fee services  involving  the
placement of accounts over 120 days  delinquent,  creditors have begun to demand
services in which accounts are outsourced  earlier in the collection  cycle. The
Company has responded to this trend by developing "early-out" programs,  whereby
the Company  receives  placed  accounts that are less than 120 days past due and
earn a fixed  fee per  placed  account  rather  than a  percentage  of  realized
collections.   These  programs   require  a  greater  degree  of   technological
integration  between OSI and its customers,  leading to higher  switching costs.
The Company primarily  services consumer  creditors,  although the Company has a
growing presence in the commercial collection business,  offering contingent fee
services to commercial creditors.

        Contingent  fee services are the  traditional  services  provided in the
accounts  receivable  management  industry.   Credit  grantors  typically  place
non-performing  accounts  after they have been deemed  non-collectible,  usually
when 90 to 120 days past due,  agreeing to pay the servicer a  commission  level
calculated  on the amount of  collections  actually  made.  At this  point,  the
receivables are usually still valued on the customer's balance sheet,  albeit in
a form at least partially reserved against for possible noncollection. Customers
typically use multiple agencies on any given placement  category,  enabling them
to benchmark each agency's  performance against the other.  Placement is usually
for a fixed time frame, typically a year, at the end of which the agency returns
the uncollected  receivables to the customer,  which may then place them with an
alternative agency.

        The commission  rate for  contingent fee services is generally  based on
the  collectability  of the asset in terms of the costs which the contingent fee
servicer must incur to effect  repayment.  The earlier the placement  (i.e., the
less elapsed time  between the past due date of the  receivable  and the date on
which the debt is placed  with the  contingent  fee  servicer),  the  higher the
probability  of recovering the debt, and therefore the lower the cost to collect
and  the  commission  rate.   Creditors   typically  assign  their   charged-off
receivables  to  contingent  fee  servicers  for a twelve month cycle,  and then
reassign the  receivables to other servicers as the accounts become further past
due.  There are three main types of placements in the  contingent  fee business,
each representing a different stage in the cycle of account collection.  Primary
placements  are  accounts,  typically  120 to 270 days past due,  that are being
placed  with  agencies  for the  first  time  and  usually  receive  the  lowest
commission.  Secondary  placements,  accounts  270 to 360 days  past  due,  have
already been placed with a contingent fee servicer and usually require a process
including  obtaining  judgments,  asset searches,  and other more rigorous legal
remedies  to obtain  repayment  and,  therefore,  receive  a higher  commission.
Tertiary placements,  accounts usually over 360 days past due, generally involve
legal judgments,  and a successful  collection  receives the highest commission.
Customers are increasingly placing accounts with accounts receivable  management
companies earlier in the collection cycle,  often prior to the 120 days past due
typical  in  primary  placements,  either  under a  contingent  fee or fixed fee
arrangement.

        Once the  account has been  placed  with OSI,  the fee  service  process
consists of (i) locating and contacting the debtor through mail,  telephone,  or
both, and (ii) persuading the debtor to settle his or her  outstanding  balance.
Work standards, or the method and order in which accounts are worked by OSI, are
specified by the customer,  and  contractually  bind OSI. Some accounts may have
different  work  standards  than others based on criteria such as account age or
balance.  In  addition,  OSI must comply with the federal  Fair Debt  Collection
Practices Act and comparable state statutes,  which restrict the methods it uses
to collect consumer debt.

        The  Company  estimates  the  collectability  of  each  placement  using
sophisticated  statistical scoring systems that are applied to each account. The
objective is to maximize revenues and to minimize expenses. For example, instead
of sending letters to the entire account base, a targeted telemarketing campaign
may be used to directly contact  selected account groups,  thus saving the costs
associated with an unnecessary broad-based mail campaign.

Outsourcing Services

        As the  volume  of  consumer  credit  has  expanded  across a number  of
industries,  credit  grantors have begun  demanding a wider range of outsourcing
services.  In  response,  the Company has  developed a number of other  accounts
receivable management services.  The Company leverages its operational expertise
and call and data management technology by offering the following services:

      -   contract management,  whereby the Company performs a range of accounts
          receivable  management  services at the  customer's  or the  Company's
          location,

      -   student  loan  billing,  whereby the  Company  provides  billing,  due
          diligence and customer services,

      -   health  care  accounts  receivable  management,  whereby  the  Company
          assumes  responsibility for managing third-party billing,  patient pay
          resolution,  inbound and outbound patient  communication  services and
          cash application functions, and

      -   teleservicing  whereby the Company offers inbound and outbound calling
          programs  to  perform  sales,  customer  retention  programs,   market
          research and customer service.

        In each client relationship, the cornerstone of the outsourcing strategy
is to customize services to its customers on terms that will lead to substantial
and increased growth rates in revenues and profit margins for the client as well
as more stabilized cash flows.  Customer service and billing inquiry  activities
are ideal  candidates  for  outsourcing  relationships  for a number of reasons,
including:  (i)  the  need  for  technological  investments  in  automated  call
management systems, (ii) activities that are labor intensive, and (iii) activity
volumes  that are subject to  fluctuations  which make it  difficult to maintain
stable  employment  levels and high  utilization of the required  equipment.  By
offering  outsourcing services to a variety of clients, the Company will be able
to leverage its productive  resources to greater efficiency levels. In addition,
the Company  will  continue  to develop its  expertise  in  outsourcing  service
delivery, enhancing its creativity and effectiveness in managing various inbound
programs that a captive  operation does not generally  have.  This can translate
into higher response rates and returns on investment for the client.

Portfolio Purchasing Services

        While  contingent  fee servicing  remains the most widely used method by
credit grantors in recovering non-performing accounts,  portfolio purchasing has
increasingly  become  a  popular  alternative.  Beginning  in  the  1980's,  the
Resolution  Trust  Company  and the Federal  Deposit  Insurance  Company,  under
government  mandate to do so, began to sell portfolios of non-performing  loans.
Spurred on by the success of these  organizations in selling  charged-off  debt,
other creditors  likewise began to sell portfolios of  non-performing  debt. The
Company's management estimates the total principal value of purchased portfolios
at over $20 billion per year.  The largest  percentage  of purchased  portfolios
originated  from the bank card receivable and retail markets and such portfolios
are typically purchased at a deep discount from the aggregate principal value of
the accounts,  with an inverse correlation between purchase price and age of the
delinquent  accounts.  Once  purchased,  traditional  collection  techniques are
employed to obtain payment of non-performing accounts.

        The  Company  offers  portfolio  purchasing  services to a wide range of
financial  institutions,  educational  institutions  and retailers.  The Company
purchases large and diverse  portfolios of non-performing  consumer  receivables
both on an  individually  negotiated  basis as well as  through  "forward  flow"
agreements.  Under forward flow agreements,  the Company agrees,  subject to due
diligence,  to  purchase  charged-off  receivables  on a monthly  basis.  Credit
grantors  selling  portfolios  to the  Company  realize  a  number  of  benefits
including  increased  predictability  of cash flow,  reduction in monitoring and
administrative  expenses,  and  reallocation  of assets from  non-core  business
functions to core business functions.

        The Company's  purchased  portfolios consist primarily of consumer loans
and  credit  card   receivables,   student  loan  receivables  and  health  club
receivables  including portfolios  purchased under forward flow agreements.  The
Company's  most recent  portfolio  acquisitions  have been  primarily  purchases
pursuant to OSI's health club and bank card forward flow agreements. The Company
continues to pursue  acquisitions  of portfolios in various  industries for both
individually negotiated and forward flow purchases.

        In 1999, the Company established its own portfolio  purchasing valuation
unit to complement  services  previously  provided by an  independent  portfolio
valuation firm.

        In order to fund an increased level of portfolio purchasing,  in October
1998 the Company  established  a financing  conduit,  in  association  with MBIA
Insurance Corporation. The conduit is expected to provide OSI with significantly
increased  purchasing  capacity  necessary  to expand its  portfolio  purchasing
activities  at a lower  aggregate  cost of capital.  The  transaction  structure
involves  off-balance  sheet treatment for a significant  portion of prospective
portfolio  purchases  and the related  financing,  while  providing a consistent
servicing revenue stream and eventual access to any portfolio residual. Although
the Company  places most of its  portfolio  purchases in the conduit,  OSI will,
when  required,  continue to place  certain  portfolio  purchases on its balance
sheet. The revenue from owned  portfolios is derived from gross  collections and
offset  by  collection  costs  and  portfolio  amortizations.   Conversely,  the
off-balance  sheet  accounting  treatment for  portfolios  sold into the conduit
creates service fee revenues which is a percentage of gross collections,  offset
by collection  costs but with no portfolio  amortization.  From time to time the
Company may receive  income from the  conduit  representing  excess  collections
above the cost to purchase the portfolio,  fund the  acquisition and pay service
fees.

Sales and Marketing

        The Company has a sales force of approximately 100 sales representatives
providing  comprehensive  geographic  coverage of the United  States on a local,
regional  and  national  basis,  and, to a much lesser  extent in,  Puerto Rico,
Canada and  Mexico.  The  Company,  except its  Transworld  Systems  subsidiary,
maintains  a sales force and has a marketing  strategy  closely  tailored to the
credit-granting  markets  that  it  serves.  The  Company's  primary  sales  and
marketing  objective is to expand its customer base in those customer industries
in which it has a  particular  expertise  and to target  new  customers  in high
growth end markets.  OSI emphasizes its industry experience and reputation - two
key factors  considered  by  creditors  when  selecting  an accounts  receivable
service provider. Increasingly, the Company will focus on cross-selling its full
range of services to its existing  customers and will use its product breadth as
a key selling  point in creating new business.  The Company's  overall sales and
marketing  strategies  are  coordinated  at its principal  executive  offices in
Chesterfield, Missouri.

        The marketing force is responsible  both for identifying and cultivating
potential  customers,  as well as  retaining  or  increasing  market  share with
existing  clients.  The marketing force is generally  organized  around specific
industries  and is also trained to market the overall  benefits of its services,
providing a  cross-selling  function  for all its business  units.  Compensation
plans for the marketing force are incentive based, with professionals  receiving
a base  salary  and  incremental  compensation  based  on  performance.  For the
Company's  Transworld  Systems  subsidiary,  it has a sales  force  of over  800
independent contractors based in 150 offices.

Customers

        The Company's customer base includes a full range of local, regional and
national credit grantors.  The Company's largest customer  accounted for no more
than 5% of 1999 revenues.

Employees

        The  Company  employs  approximately  7,000  people,  of which 5,500 are
account  representatives,  100  are  sales  representatives  and  1,400  work in
corporate/supervisory  and  administrative  functions.  None  of  the  Company's
employees are unionized,  and the Company  believes its relations with employees
are satisfactory.

        The  Company  is  committed  to   providing   continuous   training  and
performance  improvement  plans to  increase  the  productivity  of its  account
representatives.   Account  representatives  receive  extensive  training  in  a
classroom  environment for several days on its procedures,  information  systems
and regulations  regarding contact with debtors. The training includes technical
topics,  such as use of on-line  collection  systems  and  computerized  calling
techniques,  as well as  instruction  regarding  the  Company's  approach to the
collection process and listening, negotiation and problem-solving skills, all of
which are essential to efficient and effective collections.

        Account  representatives are then assigned to work groups for a training
period.  Initially,  the trainees only screen incoming  calls.  This allows less
experienced  account  representatives  to  communicate  with  debtors  in a less
confrontational  environment  than  may  be  experienced  with  outgoing  calls.
Additionally,  the trainees are assigned  accounts,  which based upon scoring by
the Company's information systems, have a higher likelihood of collection. After
the  training  period,  the  account   representatives  begin  working  accounts
directly.

Competition

        The accounts  receivable  management  industry is highly  fragmented and
competitive.  Nationwide,  there are approximately 6,000 debt collection service
companies  in  the  United  States,  with  the  10  largest  agencies  currently
accounting  for  only  20% of  industry  revenues.  Within  the  collection  and
outsourcing  services of the Company's  business,  large volume credit  grantors
typically  employ  more  than  one  accounts   receivable   management  company.
Competition  is  based  largely  on  recovery  rates,  industry  experience  and
reputation,  and service  fees.  Within  this  market,  our largest  competitors
include Deluxe Corporation, Dun & Bradstreet, Equifax Corporation, G.C. Services
and NCO Group.

        The  bidding  process  associated  with  the  acquisition  of  purchased
portfolios  has become more  competitive as the number of  participants  in this
business has increased.  However, in late 1998, the Company's primary competitor
for purchased  portfolios,  Commercial Financial Services,  declared bankruptcy.
The Company's largest  remaining  competitors in this market include MCM Capital
Group Inc., Creditrust Corporation and West Capital Corporation.

Environmental, Health & Safety Matters

        Current operations of OSI and its subsidiaries do not involve activities
materially  affecting the environment.  However, the Company's  subsidiary,  The
Union  Corporation,  is  party  to  several  pending  environmental  proceedings
involving  the  United  States  Environmental  Protection  Agency,  or EPA,  and
comparable state environmental agencies in Indiana, Maryland, Massachusetts, New
Jersey, Ohio,  Pennsylvania,  South Carolina and Virginia.  All of these matters
relate to discontinued  operations of former  divisions or subsidiaries of Union
for which it has potential  continuing  responsibility.  Upon  completion of the
acquisition  of  Union,  OSI,  in  consultation  with  both  legal  counsel  and
environmental  consultants,  established  reserves  that  it  believes  will  be
adequate for the ultimate settlement of these environmental proceedings.

        One  group  of  Union's  known  environmental   proceedings  relates  to
Superfund or other sites where Union's  liability  arises from arranging for the
disposal of  allegedly  hazardous  substances  in the  ordinary  course of prior
business  operations.  In most of these  "generator"  liability  cases,  Union's
involvement  is  considered  to be de  minimus  (i.e.,  a  volumetric  share  of
approximately  1% or less) and in each of these  cases Union is only one of many
potentially responsible parties. From the information currently available, there
are a sufficient number of other economically  viable  participating  parties so
that Union's projected  liability,  although  potentially joint and several,  is
consistent with its allocable share of liability.  At one "generator"  liability
site, Union's  involvement is potentially more significant because of the volume
of  waste  contributed  in  past  years  by  a  currently  inactive  subsidiary.
Insufficient information is available regarding the need for or extent and scope
of any  remedial  actions  which may be  required.  Union has  recorded  what it
believes to be a reasonable estimate of its ultimate liability, based on current
information, for this site.

        The  second  group  of  matters  relates  to  environmental   issues  on
properties  currently or formerly  owned or operated by a subsidiary or division
of Union.  These cases generally  involve matters for which Union or an inactive
subsidiary is the sole or primary responsible party. In one case, the Metal Bank
Cottman  Avenue  site,  the EPA issued a record of decision on February 6, 1998.
According  to the  record  of  decision,  the cost to  perform  the  remediation
selected  by the EPA for the site is  estimated  by the EPA to be  approximately
$17.3 million.  The aggregate  amount  reserved by Union for this site was $18.2
million, which represented Union's best estimate of the ultimate potential legal
and consulting costs for defending its legal and technical  positions  regarding
remediation of this site and its portion of the potential remediation costs that
will ultimately be incurred by it, based on current information.  However, Union
may be exposed to additional  substantial  liability for this site as additional
information  becomes  available over the  long-term.  Actual  remediation  costs
cannot be computed  until such remedial  action is completed.  Some of the other
sites  involving  Union  or an  inactive  subsidiary  are at a  state  where  an
assessment  of ultimate  liability,  if any,  cannot  reasonably be made at this
time.

        It is Union's policy to comply fully with all laws regulating activities
affecting  the  environment  and to meet its  obligations  in this area. In many
"generator" liability cases, reasonable cost estimates are available on which to
base reserves on Union's  likely  allocated  share among viable  parties.  Where
insufficient  information is available  regarding projected remedial actions for
these  "generator"  liability  cases,  Union has recorded what it believes to be
reasonable  estimates of its potential  liabilities.  Reserves for liability for
sites on which former  operations  were conducted are based on cost estimates of
remedial actions  projected for these sites. OSI periodically  reviews all known
environmental  claims,  where  information is available,  to provide  reasonable
assurance that reserves are adequate.

Governmental Regulatory Matters

        Certain  of the  Company's  operations  are  subject  to the  Fair  Debt
Collection  Practices  Act, or FDCPA,  and  comparable  statutes in many states.
Under the FDCPA, a third-party collection agency is restricted in the methods it
uses to collect consumer debt. For example, a third-party  collection agency (1)
is limited in  communicating  with  persons  other than the  consumer  about the
consumer's  debt,  (2) may not  telephone at  inconvenient  hours,  and (3) must
provide  verification of the debt at the consumer's request.  Requirements under
state collection agency statutes vary, with most requiring compliance similar to
that  required   under  the  FDCPA.   In  addition,   most  states  and  certain
municipalities  require collection  agencies to be licensed with the appropriate
authorities before collecting debts from debtors within those jurisdictions.  It
is the Company's  policy to comply with the provisions of the FDCPA,  comparable
state  statutes  and  applicable   licensing   requirements.   The  Company  has
established  policies and  procedures to reduce the  likelihood of violations of
the FDCPA and related state statutes.  For example, all of the Company's account
representatives  receive  extensive  training on these  policies and must pass a
test on the FDCPA and the  Company's  agents work in an open  environment  which
allows managers to monitor interaction with debtors.

        From  time to time,  certain  of the  Company's  subsidiaries  have been
subject to consent  decrees with various  governmental  agencies,  none of which
currently  have a  material  effect  on the  Company's  financial  condition  or
operations.

ITEM 2.    PROPERTIES

          As of December 31, 1999, the Company and its subsidiaries  operated 69
facilities in the U.S., all of which are leased, except for three administrative
and collection  offices  operated by Transworld  Systems,  which are owned.  The
Company  believes  that  such  facilities  are  suitable  and  adequate  for its
business.  The Company's facilities are strategically located across the U.S. to
give effective broad geographic coverage for customers and access to a number of
labor markets.

ITEM 3.    LEGAL PROCEEDINGS

        At December  31,  1999,  the  Company was  involved in a number of legal
proceedings and claims that were in the normal course of business and routine to
the nature of the Company's business. In addition,  one of the OSI subsidiaries,
Union, is party to several pending environmental proceedings discussed elsewhere
herein. While the results of litigation cannot be predicted with certainty,  the
Company has provided for the  estimated  uninsured  amounts and costs to resolve
the pending suits and management,  in consultation with legal counsel,  believes
that reserves established for the ultimate settlement of such suits are adequate
at December 31, 1999.

ITEM 4.    SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

        The  following  matters  were  submitted  to a vote of security  holders
during the fourth quarter of the year ended December 31, 1999.

        In November 1999,  pursuant to written  consent of  shareholders  of the
Company's voting common stock,  the  shareholders  approved the amendment of the
Company's  Certificate  of  Incorporation  to (i) increase the total  authorized
shares of the  Voting  Common  Stock of the  Company,  (ii)  increase  the total
authorized  shares of the Class B  Non-Voting  Common  Stock of the  Company and
(iii) provide for the  authorization of 200,000 shares of other preferred stock.
These consents were executed by holders of a majority of the outstanding capital
stock of the Company.

        In  December  1999,  pursuant  to written  consent of the holders of the
Company's  outstanding 11% Senior  Subordinated  Notes due November 1, 2006, the
noteholders  waived:  (i) the  Company's  obligations  under Section 4.15 of the
Indenture,  including  its  obligations  to make a Change  of  Control  Offer in
connection  with the  Recapitalization;  and (ii) the  failure by the Company to
comply with certain  technical  requirements  relating to the  qualification and
operation of its financing  subsidiary,  OSI Funding Corp.,  as an  Unrestricted
Subsidiary  under the Indenture and any and all consequences  arising  therefrom
under the Indenture.

        In December 1999,  pursuant to written  consent of  shareholders  of the
Company's  voting  common  stock,  the  shareholders  approved  bonuses,  option
acceleration and price amendments,  and option grants to certain officers of the
Company.  These consents were executed by holders of 3,462,726.01  shares of the
Company's  voting  common  stock,  391,740.58  shares of the  Company's  Class A
non-voting  common stock,  400,000  shares of the  Company's  Class B non-voting
common stock,  and 1,040,000  shares of the Company's Class C non-voting  common
stock.

        In December 1999,  pursuant to written  consent of  shareholders  of the
Company's  voting  common  stock,  the  shareholders  approved the amendment and
restatement  of  the  Company's   Certificate  of  Incorporation  to  amend  the
authorized  capitalization of OSI, principally to (i) provide that voting common
stock will no longer have the ability to convert into  non-voting  common stock,
(ii)  provide that there will be only one class of  non-voting  common stock and
(iii) eliminate  reference to any specific series of preferred stock and instead
authorize  preferred stock with rights,  preferences and obligations that may be
established  by the Board of Directors.  Stockholders  holding a majority of the
issued and  outstanding  shares of common  stock of the Company and holders of a
majority  of the  issued  and  outstanding  shares of each of the (i)  preferred
stock,  (ii) Class A non-voting  common stock,  (iii) Class B non-voting  common
stock and (iv) Class C non-voting common stock executed these consents.

PART II.

ITEM 5.    MARKET FOR THE REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER
           MATTERS

        No public market  currently exists for the Company's Voting common stock
and Nonvoting common stock.

        As of March 30, 2000,  there were  approximately 30 holders of record of
the Voting common stock and Nonvoting common stock.

        The Company has not  declared  any cash  dividends  on any of its common
stock since the  Company's  formation  in September  1995.  The  Indenture  (the
"Indenture"),  dated as of  November  6,  1996,  by and among the  Company,  the
Guarantors (as defined therein) and Wilmington Trust Company,  as Trustee,  with
respect  to the 11%  Series  B  Senior  Subordinated  Notes  due  2006  contains
restrictions on the Company's ability to declare or pay dividends on its capital
stock.  Additionally,  the Credit  Agreement dated as of November 30, 1999 among
the Company,  the Lenders  listed  therein,  DLJ Capital  Funding,  Inc., as the
Syndication  Agent,  Harris Trust and Savings Bank, as the Documentation  Agent,
and Fleet National Bank, as the  Administrative  Agent (the "Credit  Agreement")
contains  certain  restrictions  on the  Company's  ability  to  declare  or pay
dividends on its capital  stock.  The  Indenture,  the Credit  Agreement and the
Certificate  of  Designation  of  the  powers  and   preferences   and  relative
participating,  optional  and  other  special  rights  of  Class  A  14%  Senior
Mandatorily  Redeembale  Preferred  Stock,  Series  A,  and  Class B 14%  Senior
Mandatorily  Redeemable  Preferred  Stock,  Series  A,  and  qualifications  and
limitations and restrictions  thereof prohibit the declaration or payment of any
Common Stock  dividends or the making of any  distribution by the Company or any
subsidiary  (other  than  dividends  or  distributions  payable  in stock of the
Company) other than dividends or distributions payable to the Company.

ITEM 6.    SELECTED FINANCIAL DATA

        The following  selected  historical  financial data set forth below have
been derived from,  and are  qualified by reference to the audited  Consolidated
Financial  Statements  of OSI as of December 31, 1998 and 1999 and for the three
years ended December 31, 1999. The audited financial  statements of OSI referred
to above are included elsewhere herein. The selected  historical  financial data
set forth below as of September  20, 1995 and for the period  January 1, 1995 to
September  20, 1995 have been derived from the audited  financial  statements of
Account  Portfolios  ("API") (as predecessor) not included herein.  The selected
historical  financial  data set forth below as of December 31, 1995,  1996,  and
1997 for the period  September  21, 1995 to  December  31, 1995 and for the year
ended December 31, 1996 have been derived from the audited financial  statements
of OSI not included herein.  The selected  financial data set forth below should
be read in conjunction  with,  and are qualified by reference to,  "Management's
Discussion and Analysis of Financial  Condition and Results of  Operations"  and
the  Consolidated  Financial  Statements and  accompanying  notes thereto of OSI
included elsewhere herein.
<TABLE>
<CAPTION>
                                              API                                   OSI
                                       (as predecessor)                        (as successor)
                                       ---------------  ----------------------------------------------------------------
                                                           From
                                              From       September 21
                                          January 1 to        To
                                          September 20   December 31,               Year Ended December 31,
                                          ------------   ------------   ------------------------------------------------
                                              1995          1995        1996         1997           1998         1999
                                              ----          ----        ----         ----           ----         ----
                                                                        ($ in thousands)
Income Statement Data:
<S>                                        <C>          <C>          <C>          <C>             <C>          <C>
Operating revenue ......................   $  21,293    $   8,311    $ 106,331    $ 271,683       $ 479,400    $ 504,425
Salaries and benefits ..................       4,471        2,079       46,997      133,364         230,114      244,157
Other operating expenses (a) ...........       7,343        8,953       80,357      156,738         221,598      224,616
Change in control bonuses, stock option
      redemption and other bonuses .....           -            -            -            -               -       10,487
Nonrecurring conversion, realignment
       and relocation expenses .........           -            -            -            -               -        5,063
Transaction related costs ..............           -            -            -            -               -        6,827
                                           ---------    ---------    ---------    ---------       ---------    ---------
Operating income (loss) ................       9,479       (2,721)     (21,023)     (18,419)         27,688       13,275
Interest expense, net ..................         495        1,361       12,131       28,791          50,627       52,265
Income (loss) before taxes .............       8,984       (4,082)     (33,154)     (47,210)        (22,939)     (38,990)
Provision for income taxes (benefit) ...           -       (1,605)     (11,757)      11,127             830          759
Minority interest ......................           -            -            -            -             572            -
                                           ---------    ---------    ---------    ---------       ---------    ---------
Income (loss) before extraordinary item    $   8,984    $  (2,477)   $ (21,397)   $ (58,337)      $ (24,341)   $ (39,749)
Extraordinary loss .....................           -            -            -            -               -        4,208
                                           ---------    ---------    ---------    ---------       ---------    ---------
Net income (loss) ......................   $   8,984    $  (2,477)   $ (21,397)   $ (58,337)      $ (24,341)   $ (43,957)
                                           =========    =========    =========    =========       =========    =========

Balance Sheet Data (at end of period):
Total assets ...........................      11,272       85,652      355,207      381,690         618,491      624,712
Total debt .............................           -       36,462      247,616      324,966         528,148      518,307
Mandatorily redeemable preferred stock .           -            -            -            -               -       85,716
Partners' capital/Stockholders equity
    (deficit) ..........................      10,559       42,448       51,598       (5,478)        (30,032)     (93,948)
Other Financial Data:
Amortization of purchased portfolios ...   $   2,308    $   5,390    $  27,317      $52,042(c)      $50,703(d)    38,722
Other depreciation and amortization ....         167          331       18,281       33,574          30,007       31,095
Cash capital expenditures ..............         574           97        2,606        9,489          13,480       18,437
On-balance sheet portfolio purchases ...       5,502          903       10,373(e)    46,494          43,186       23,176
Cash flows from:
    Operating activities and
          portfolio purchasing .........         385        1,999       (2,978)     (13,669)         12,066       (3,652)
    Investing activities ...............       6,761      (30,104)    (186,790)     (73,005)       (184,619)     (21,549)
    Financing activities ...............     (20,587)      29,574      202,796       75,394         178,150       22,446
EBITDA (b) .............................      11,954        3,000       24,575       67,197         108,398       83,092
Adjusted EBITDA (b) ....................      11,954        3,000       25,775       67,197         108,398      105,469


- ------------------------------
</TABLE>


(a) Other operating expenses include  telephone,  postage,  supplies,  occupancy
    costs, data processing costs,  depreciation,  amortization and miscellaneous
    operating expenses.

(b) EBITDA is defined as income  from  continuing  operations  before  interest,
    taxes,  depreciation  and  amortization.  Adjusted EBITDA reflects EBITDA as
    defined  above  adjusted  for  the   non-recurring   write-off  of  acquired
    technology  in  process  in  connection  with  the  Payco   acquisition  and
    relocation   expenses   incurred   by   Continental   of  $1,000  and  $200,
    respectively,  in the year ended December 31, 1996 and the change in control
    bonuses,   stock  option   redemption  and  other   bonuses;   non-recurring
    conversion,  realignment and relocation  expenses;  and transaction  related
    expenses of  $10,487,  $5,063 and  $6,827,  respectively,  in the year ended
    December  31,  1999.  EBITDA and  Adjusted  EBITDA are  presented  here,  as
    management believes they provide useful information  regarding the Company's
    ability to service and/or incur debt.  EBITDA and Adjusted EBITDA should not
    be considered in isolation or as substitutes for net income, cash flows from
    continuing  operations,  or other  consolidated  income  or cash  flow  data
    prepared in accordance with generally accepted  accounting  principles or as
    measures of a company's profitability or liquidity.

(c) In the fourth quarter of 1997, the Company completed an in-depth analysis of
    the  carrying  value of the  purchased  portfolios  acquired  and  valued in
    conjunction  with the  Company's  September  1995  acquisition  of API. As a
    result  of  this  analysis,  the  Company  recorded  $10,000  of  additional
    amortization  related to these purchased portfolios to reduce their carrying
    value to their  estimated net  realizable  value.  This amount  includes the
    $10,000 of additional amortization.

(d) In the fourth  quarter of 1998,  the Company wrote down its  investment in a
    limited  liability  corporation  (the  "LLC")  by $3,000  resulting  from an
    analysis of the carrying value of the purchased portfolios owned by the LLC.
    This amount includes the $3,000.

(e) In May 1996, a subsidiary of the Company acquired participation interests in
    certain loan portfolios,  representing the undivided  ownership interests in
    such   portfolios   which  were   originally   sold   pursuant  to  existing
    Participation  Agreements ("MLQ  Interests") for aggregate  consideration of
    $14,772. This amount excludes the $14,772.

ITEM 7.    MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
           RESULTS OF OPERATIONS

Results of Operations

Year Ended December 31, 1999 Compared to Year Ended December 31, 1998

        Revenues  for the year  ended  December  31,  1999 were  $504.4  million
compared to $479.4 million for the year ended December 31, 1998 - an increase of
5.2%.  The revenue  increase of $25.0  million was due  primarily  to  increased
collection and  outsourcing  revenues of $19.7 million and $7.3 million from the
full year effect of the  acquisition of Union in 1998.  Revenues from collection
services  were $362.9  million for the year ended  December 31, 1999 compared to
$350.1 million for 1998. The increase in collection  services revenue was due to
a  2.1%  increase  in  existing   business  and  $5.7  million  from  the  Union
acquisition.   The  outsourcing  services  revenue  of  $61.1  million  compared
favorably  to  $46.9  million  for 1998 due to  increased  revenue  from new and
existing business of 26.7% and $1.6 million from the Union acquisition. Revenues
from purchased  portfolio  services decreased 2.4% to $80.4 million for the year
ended  December 31, 1999 from $82.4 million in 1998.  The decreased  revenue was
attributable  to lower  revenues  from  on-balance  sheet  portfolios  and lower
strategic  sales of portfolios  offset by higher  servicing fee revenues for the
off-balance sheet collections of portfolios which increased due to the formation
of the Company's  special purpose finance  company  ("FINCO").  Prior to forming
FINCO,  the Company would record as revenue the total  collections  on purchased
portfolios.  Currently,  for all  purchased  portfolios  which  are  sold to and
financed by FINCO,  the Company  records as revenue a servicing fee on the total
collections of FINCO  purchased  portfolios.  During the year ended December 31,
1999, the Company recorded revenue from FINCO servicing fees of $13.5 million on
total collections of $39.3 million compared to servicing fees of $0.8 million on
total  collections  of $1.9  million in 1998.  When  compared  to the year ended
December  31,  1998,  the total  collections  of both on and  off-balance  sheet
purchased  portfolios increased from $65.1 million to $89.0 million in 1999 - an
increase of 36.7% or $23.9 million. The increased collections resulted primarily
from an increase in the total  levels of  purchased  portfolios  primarily  as a
result of the increased buying capacity made available through FINCO.

        Operating expenses, inclusive of salaries and benefits, service fees and
operating and administrative  expenses,  were $398.9 for the year ended December
31, 1999 and $371.0 million for the  comparable  period in 1998 - an increase of
7.5%. The increase in these operating expenses resulted primarily from the Union
acquisition,  higher  collection-related  expenses associated with the increased
revenues of collection and outsourcing  services,  increased collection expenses
associated  with the increase in  collections  of purchased  portfolios,  higher
infrastructure  costs and increased  advertising  and  promotional  expenses and
consulting  expenses.  For the year ended  December 31, 1999,  amortization  and
depreciation  charges of $69.8  million  compared to $80.7  million for 1998 - a
decrease of 13.5%.  The lower  amortization  and  depreciation  charges resulted
primarily from lower on-balance sheet portfolio amortization offset partially by
additional  depreciation  and  amortization  of  goodwill  related  to the Union
acquisition and depreciation of current year capital expenditures.

        During the fourth  quarter  of 1998 and the first  quarter of 1999,  the
Company evaluated its business strategy for its operations.  After the Company's
formation and seven  acquisitions,  the Company  adopted a strategy to align the
Company  along  business  services and  establish  call centers of excellence by
industry specialization.  As a result, nonrecurring conversion,  realignment and
relocation  expenses  include costs resulting from the temporary  duplication of
operations,  closure of certain call centers  along with  relocation  of certain
employees,  hiring and  training  of new  employees,  costs  resulting  from the
conversion of multiple collection  operating systems to a one industry operating
system,  and other one-time and redundant costs, which will be eliminated as the
realignment  and  integration  plans are completed.  These costs of $5.1 million
were recognized as incurred during 1999.

        In connection  with the  Recapitalization,  the Company  incurred  $10.5
million of additional  compensation expense. This compensation expense consisted
primarily of expense  relating to payment of cash for vested  stock  options and
the payment of change in control bonuses to certain  officers in accordance with
terms of their employment agreements.

        In addition,  the Company  incurred $6.8 million of transaction  related
costs associated with the  Recapitalization.  These costs consisted primarily of
professional and advisory fees, and other expenses.

        As a result of the above,  the  Company  generated  operating  income of
$13.3 million for the year ended December 31, 1999. Adding back the nonrecurring
charges of $5.1 million,  additional  compensation  expense of $10.5 million and
transaction  related costs of $6.8 million,  operating  income was $35.7 million
for 1999 compared to $27.7 million for 1998.

        Earnings before interest expense,  taxes,  depreciation and amortization
(EBITDA) for the year ended December 31, 1999 was $83.1 million. Adding back the
nonrecurring  and transaction  related  expenses,  EBITDA was $105.5 million for
1999  compared  to $108.4  million for the year ended  December  31,  1998.  The
decrease was primarily  attributable to the higher  marketing  costs  associated
with branding  initiatives,  higher infrastructure and industry focused expenses
and the decreased  portfolio service revenues resulting from the manner in which
revenues from off-balance sheet collections are recognized.

        Net interest  expense of $52.3  million for the year ended  December 31,
1999 compared  unfavorably to 1998 expense of $50.6 million due primarily to the
additional indebtedness incurred to finance the Union acquisition.

        The  provision  for income  taxes of $0.8 million was provided for state
and foreign income tax obligations, which the Company cannot offset currently by
net operating losses.

        Minority  interest  in 1998  resulted  from the  Union  acquisition.  On
January 23, 1998,  the Company  acquired  approximately  77% of the  outstanding
common stock of Union through a tender offer.  The  acquisition of all remaining
outstanding  common stock of Union was completed on March 31, 1998.  The Company
recognized  minority interest in earning of Union during the period from January
23, 1998 to March 31, 1998.

        Due to the factors stated above, the loss before  extraordinary item for
the year ended December 31, 1999 of $39.7 million compared  unfavorably to $24.3
million in 1998.

        The  extraordinary  item of $4.2  million,  which was the  write-off  of
previously  capitalized financing costs, resulted from the extinguishment of the
existing credit facility in conjunction  with the  establishment of a new credit
facility in the fourth quarter of 1999.

        Primarily  as a  result  of the  nonrecurring  and  transaction  related
expenses  and the  extraordinary  item,  net loss of $44.0  million for the year
ended  December 31, 1999 compared  unfavorably  to the net loss of $24.3 million
for 1998.

Year Ended December 31, 1998 Compared to Year Ended December 31, 1997

          Revenues  for the year ended  December  31, 1998 were  $479.4  million
compared to $271.7 million for the year ended December 31, 1997 - an increase of
76.5%.  The revenue  increase of $207.7  million was due  primarily to increased
collection,  outsourcing and portfolio  services  revenues of $14.4 million - an
increase of 5.3% over 1997, and $193.3 million from the  acquisitions  of Union,
NSA and ABC. Revenues from collection  services were $350.1 million for the year
ended  December 31, 1998  compared to $180.9  million for 1997.  The increase in
collection services revenues was due to a 1.0% increase in existing business and
$167.9 million from the three acquisitions. In the highly competitive collection
services  business,  during  1998  the  Company  experienced  pressure  on their
contingent  fee rates  coupled  with  lower  bankcard  placements  due to credit
grantors  selling them,  resulting in less than  anticipated  growth in existing
business.  Revenue from purchased  portfolio services increased to $82.4 million
for the year ended  December  31, 1998  compared  to $67.8  million in 1997 - up
21.5%. The increased revenue was attributable to both higher collection  revenue
and strategic sales of portfolios. The 1998 outsourcing revenue of $46.9 million
compared  favorably to 1997 revenue of $23.0  million due primarily to the Union
acquisition.

        Operating  Expenses  for the year ended  December  31,  1998 were $451.7
million  compared to $290.1  million for the year ended  December  31, 1997 - an
increase  of  55.7%.   Operating   expenses,   exclusive  of  amortization   and
depreciation  charges,  were $371.0 million for the year ended December 31, 1998
compared  to  $204.5  million  in 1997.  The  increase  in  operating  expenses,
exclusive of amortization and depreciation  charges,  resulted from the expenses
related to the increased  revenue and the three  acquisitions.  Exclusive of the
three  acquisitions'  operating  expenses,  operating expenses were up 4.4% over
1997. Of the $451.7  million in operating  expenses for the year ended  December
31, 1998,  $80.7  million was  attributable  to  amortization  and  depreciation
charges  compared to $85.6  million in 1997.  Of the $80.7  million for the year
ended  December 31, 1998,  $50.7 million  (including  $3.0 million of additional
amortization to reduce its investment in a limited  liability  corporation - See
Note  11  to  the  Consolidated   Financial   Statements)  was  attributable  to
amortization  of the purchase price of purchased  portfolios  (compared to $52.0
million in 1997 including  $10.0 million of additional  amortization to reduce a
portion of purchased portfolios to their estimated fair value).  Amortization of
goodwill and other  intangibles  of $15.7 million was less than $24.8 million in
1997 due to no account  placement  amortization  in 1998 ($16.7 million in 1997)
since account  placement  inventory was fully amortized as of December 31, 1997,
offset  partially by additional  amortization  of goodwill  related to the three
acquisitions.  The increase in depreciation of $5.5 million from $8.8 million in
1997 to $14.3  million  in 1998 was  attributable  primarily  to the  additional
depreciation related to the three acquisitions.

        As a result of the above,  the  Company  generated  operating  income of
$27.7 million for the year ended December 31, 1998 compared to an operating loss
of $18.4 million for the year ended December 31, 1997.

        Earnings before interest expense,  taxes,  depreciation and amortization
(EBITDA) for the year ended  December 31, 1998 were $108.4  million  compared to
$67.2 million for 1997. The increase of $41.2 million consisted of $35.9 million
as a result of the three  acquisitions  and $5.3  million  primarily  from $14.4
million increased revenue from operations unrelated to the acquisitions.

        Net  interest  expense  for the year ended  December  31, 1998 was $50.6
million  compared to $28.8  million for 1997.  The increase was primarily due to
additional indebtedness incurred to finance the Union, NSA and ABC acquisitions.

        The provision  for income taxes of $0.8 million was  primarily  provided
for state income  taxes,  as the Company will have an  obligation in some states
for the year ended December 31, 1998. In the fourth quarter of 1997, the Company
recorded a net valuation allowance to reflect management's assessment,  based on
the weight of the  available  evidence  of current  and  projected  future  book
taxable income,  that there is significant  uncertainty that any of the benefits
from the net deferred tax assets will be realized.  Recording  the net valuation
allowance against the net deferred tax assets resulted in the 1997 provision for
income taxes of $11.1 million.

        Minority  interest  in 1998  resulted  from the  Union  acquisition.  On
January 23, 1998, the Company  acquired  approximately  77% of the outstanding a
common stock of Union through a tender offer.  The  acquisition of all remaining
outstanding  common stock of Union was completed on March 31, 1998.  The Company
recognized minority interest in earnings of Union during the period from January
23, 1998 to March 31, 1998.

        Due to the  factors  stated  above,  the net  loss  for the  year  ended
December 31, 1998 was $24.3 million compared to $58.3 million for the year ended
December 31, 1997 - an improvement of $34.0 million.

Liquidity and Capital Resources

        At December 31, 1999, the Company had cash and cash  equivalents of $6.1
million.  The Company's credit agreement  provides for a $75.0 million revolving
credit facility, which allows the Company to borrow for working capital, general
corporate  purposes  and  acquisitions,  subject  to certain  conditions.  As of
December 31, 1999, the Company had outstanding $13.0 million under the revolving
credit  facility  leaving $60.0 million,  after  outstanding  letters of credit,
available under the revolving credit facility.

        Cash and cash  equivalents  decreased  from $8.8 million at December 31,
1998 to $6.1 million at December 31, 1999  principally due to the use of cash of
$21.5 million for investing  activities  primarily for capital  expenditures and
$3.7 million for operating  activities  and portfolio  purchasing  offset by net
cash  from  financing  activities  of  $22.5  million,  which  was  due  to  the
Recapitalization  of the Company on December 10, 1999.  In  connection  with the
Recapitalization,  the Company entered into a new credit facility.  The proceeds
of the new credit facility were used to refinance the  indebtedness  outstanding
under the then  existing  credit  facility on the date of the  Recapitalization.
Further  discussion  of  the  Recapitalization  is  included  in  the  Company's
financial  statements  included  herein.  The Company also held $22.5 million of
cash for clients in restricted trust accounts at December 31, 1999.

        Purchased Loans and Accounts Receivable  Portfolios decreased from $55.5
million at December 31, 1998 to $39.9 million at December 31, 1999 due primarily
to amortization of purchased portfolios of $38.7 million offset partially by new
on-balance sheet portfolio purchases of $23.2 million.

        The purchased loans and accounts receivable portfolios consist primarily
of consumer loans and credit card receivables,  commercial  loans,  student loan
receivables  and health club  receivables.  Consumer loans  purchased  primarily
consist of  unsecured  term  debt.  A summary of  purchased  loans and  accounts
receivable  portfolios  at December  31, 1999 and  December  31, 1998 by type of
receivable is shown below:
<TABLE>
<CAPTION>
                                          December 31, 1999                  December 31, 1998
                                   ------------------------------     --------------------------------
                                   Original Gross    Recorded Net     Original Gross      Recorded Net
                                   Principal Value    Book Value      Principal Value      Book Value
                                   ---------------   ------------     ---------------     ------------
                                    (in millions)    (in thousands)    (in millions)     (in thousands)

<S>                                   <C>              <C>                 <C>               <C>
Consumer loans.....................   $2,958           $16,141             $2,114            $11,615
Student loans......................      343             1,258                328              2,782
Credit cards.......................      958            11,837                897             26,489
Health clubs.......................    1,565             9,060              1,460             12,229
Commercial.........................      129             1,651                129              2,378
                                    --------          --------           --------           --------
                                      $5,953           $39,947             $4,928            $55,493
                                    ========          ========           ========           ========
</TABLE>

        Net deferred  taxes was zero at December 31, 1998. At December 31, 1999,
net deferred  taxes was zero due to a net valuation  allowance of $78.8 million.
The net  deferred tax balances at December 31, 1999 and December 31, 1998 relate
principally to net operating loss carryforwards and future temporary  deductible
differences. The realization of this asset is dependent on generating sufficient
taxable  income prior to expiration of the loss  carryforwards  in years through
2019. At December 31, 1999, the Company has a cumulative net valuation allowance
of $78.8 million to reflect management's assessment,  based on the weight of the
available  evidence of current and projected  future book taxable  income,  that
there is significant  uncertainty that any of the benefits from the net deferred
tax assets will be  realized.  For all  federal  tax years  since the  Company's
formation in September  1995,  the Company has  incurred net  operating  losses.
Since the  Company  has a history  of  generating  net  operating  losses and is
expected to continue to incur significant interest expense,  management does not
expect  the  Company  to  generate  taxable  income  in the  foreseeable  future
sufficient to realize tax benefits from the net operating loss  carryforwards or
the future reversal of the net deductible temporary  differences.  The amount of
the deferred tax assets considered  realizable,  however,  could be increased in
future years if  estimates  of future  taxable  income  during the  carryforward
period change.

        The  Company's  current debt  structure at December 31, 1999 consists of
$413.0 million  indebtedness under the bank credit facility,  $100.0 million 11%
Senior  Subordinated Notes (the "Notes") and other indebtedness of $5.3 million.
See Note 6 of the Consolidated  Financial  Statements of OSI included  elsewhere
herein for a description of the 1999 credit facility.

        The Notes and the bank credit facility  contain  financial and operating
covenants and restrictions on the ability of the Company to incur  indebtedness,
make  investments  and take certain other  corporate  actions.  The debt service
requirements  associated  with the  borrowings  under the facility and the Notes
significantly impact the Company's liquidity requirements.  Additionally, future
portfolio purchases may require significant financing or investment. The Company
anticipates  that its operating cash flow together with  availability  under the
bank credit facility will be sufficient to fund its anticipated future operating
expenses and to meet its debt service  requirements as they become due. However,
actual capital requirements may change, particularly as a result of acquisitions
the  Company  may make.  The  ability of the  Company  to meet its debt  service
obligations  and  reduce  its total debt will be  dependent,  however,  upon the
future  performance of the Company and its subsidiaries  which, in turn, will be
subject to general  economic  conditions  and to  financial,  business and other
factors including factors beyond the Company's control.

        In October of 1998,  a  special-purpose  finance  company,  OSI  Funding
Corp.,  formed by the  Company,  entered  into a revolving  warehouse  financing
arrangement  for up to $100.0  million of funding  capacity  for the purchase of
loans and accounts  receivable  over its five year term. In connection  with the
Recapitalization, OSI Funding Corp. converted to a limited liability company and
is now OSI  Funding  LLC,  with OSI owning  approximately  78% of the  financial
interest  but  having  only  approximately  29%  of  the  voting  rights.   This
arrangement will provide the Company expanded portfolio purchasing capability in
a very opportunistic buying market.

        Capital  expenditures  for the year ended  December  31, 1999 were $18.4
million.  The Company  expects to spend  approximately  $18.0 million on capital
expenditures  (exclusive of any expenditures in connection with acquisitions) in
2000. Historical expenditures have been, and future expenditures are anticipated
to be primarily for replacement and/or upgrading of telecommunications  and data
processing  equipment,  leasehold  improvements  and continued  expansion of the
Company's   information  services  systems.   Subject  to  compliance  with  the
provisions of its debt agreements, the Company expects to finance future capital
expenditures with cash flow from operations,  borrowings and capital leases. The
Company will reduce its future capital  expenditures  to the extent it is unable
to fund its capital plan. The Company  believes that its facilities will provide
sufficient  capacity  for  increased  revenues  and  will not  require  material
additional capital expenditures in the next several years.

Inflation

        The Company believes that inflation has not had a material impact on its
results of operations for the years ended December 31, 1999, 1998 and 1997.

Year 2000

        The  Company's  business  applications  and  infrastructure   functioned
flawlessly  upon the beginning of the New Year and  experienced  no  significant
Year 2000  related  glitches during  the  year's  first  full  week of  business
operations and have continued to perform since then.

        Because many of the Company's client relationships are supported through
computer system  interfaces,  OSI worked proactively with clients to assure Year
2000 compliance between respective  computer systems. It also secured assurances
from suppliers and vendors that their products would be Year 2000 ready.

        Within OSI, the Company  tested and confirmed that the full range of its
computer based production systems and  infrastructure  were Year 2000 compliant.
In addition to services typical of most companies,  like phone systems, building
services,   email  and  office  equipment,   OSI's  compliance  program  focused
especially  on customer  interfaces  and  reporting,  collection  and  financial
systems and predictive dialers.

        Spending  for Year 2000  modifications  and  updates  were  expensed  as
incurred and did not have a material impact on the results of operations or cash
flows.  The cost of the  company's  Year 2000 project was funded from cash flows
generated  from  operations.  The  Company  estimates  that its total  Year 2000
expenses were approximately $1.7 million.

Forward-Looking Statements

        The  following  statements  in  this  document  are  or  may  constitute
forward-looking  statements made in reliance upon the safe harbor of the Private
Securities  Litigation  Reform  Act  of  1995:  (1)  statements  concerning  the
successful implementation of the Company's Year 2000 initiatives, (2) statements
concerning  the  anticipated   costs  and  outcome  of  legal   proceedings  and
environmental  liabilities,  (3) statements regarding anticipated changes in the
Company's  opportunities in its industry, (4) statements regarding the Company's
ability  to fund its  future  operating  expenses  and  meet  its  debt  service
requirements as they become due, (5) statements regarding the Company's expected
capital expenditures and facilities, (6) any statements preceded by, followed by
or that  include  the  word  "believes,"  "expects,"  "anticipates,"  "intends,"
"should," "may," or similar  expressions;  and (7) other statements contained or
incorporated  by  reference  in this  document  regarding  matters  that are not
historical facts.

        Because such statements are subject to risks and  uncertainties,  actual
results  may  differ   materially  from  those  expressed  or  implied  by  such
forward-looking  statements.  Factors that could cause actual  results to differ
materially  include,  but are not limited  to: (1) the demand for the  Company's
services,  (2) the demand for  accounts  receivable  management  generally,  (3)
general  economic  conditions,  (4) changes in interest rates,  (5) competition,
including  but not limited to pricing  pressures,  (6)  changes in  governmental
regulations  including,  but not  limited to the  federal  Fair Debt  Collection
Practices  Act  and  comparable  state  statutes,  (7)  legal  proceedings,  (8)
environmental  investigations  and clean up  efforts,  (9)  expected  synergies,
economies of scale and cost savings from recent  acquisitions by the Company not
being fully realized or realized within the expected time frames,  (10) costs of
operational  difficulties  related to  integrating  the  operations  of recently
acquired  companies with the Company's  operations  being greater than expected,
(11) the Company's ability to generate cash flow or obtain financing to fund its
operations,  service  its  indebtedness  and  continue  its  growth  and  expand
successfully  into new  markets  and  services,  (12) the  effectiveness  of the
Company's Year 2000 efforts, and (13) factors discussed from time to time in the
Company's public filings.

        These  forward-looking  statements  speak  only as of the date they were
made.  These cautionary  statements  should be considered in connection with any
written or oral  forward-looking  statements  that the  Company may issue in the
future.  The Company does not undertake any  obligation to release  publicly any
revisions  to  such  forward-looking  statements  to  reflect  later  events  or
circumstances or to reflect the occurrence of unanticipated events.

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

        The Company is subject to the risk of fluctuating  interest rates in the
normal  course of business.  From time to time and as required by the  Company's
Credit Agreement,  the Company will employ derivative  financial  instruments as
part of its risk management program.  The Company's objective is to manage risks
and exposures of its debt and not to trade such instruments for profit or loss.

        The Company uses interest rate cap, collar and swap agreements to manage
the interest rate  characteristics  of its outstanding  debt to a more desirable
fixed or  variable  rate  basis or to limit  the  Company's  exposure  to rising
interest rates. In connection with the Recapitalization resulting in the Company
refinancing  its then  outstanding  indebtedness,  all interest  agreements were
terminated.  Therefore,  at December  31, 1999,  the Company had no  outstanding
interest  rate  agreements.  Pursuant  to the Credit  Agreement,  the Company is
obligated  to secure  interest  rate  protection  in the nominal  amount of $150
million by July 2000.

        The following table provides  information about the Company's  financial
instruments   that  are  sensitive  to  changes  in  interest  rates.  For  debt
obligations,   the  table   presents   principal  and  cash  flows  and  related
weighted-average interest rates by expected maturity dates.

                            Interest Rate Sensitivity

                Principal (Notional) Amount by Expected Maturity

                              Average Interest Rate

                              (Dollars in millions)

<TABLE>
<CAPTION>
                                                                                            Fair
                          2000     2001     2002     2003   2004    Thereafter     Total    Value
                          ----     ----     ----     ----   ----    ----------     -----    -----
Liabilities
Long-term debt, including current portion
 <S>                      <C>     <C>      <C>      <C>    <C>       <C>          <C>       <C>
 Fixed rate                  -        -        -        -      -      $100.0      $100.0    $97.0
 Average interest rate    11.0%    11.0%    11.0%   11.0%   11.0%       11.0%


 Variable rate            $2.5    $10.0    $17.5    $32.5  $40.0      $310.5      $413.0   $413.0
 Average interest rate    (1)      (1)      (1)      (1)    (1)        (1)


(1) - One month LIBOR (5.8% at December 31, 1999) plus weighted-average margin of 3.7%.

</TABLE>

ITEM 8.   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

        Reference is made to the Financial Statements and Supplementary Schedule
contained in Part IV hereof.

ITEM 9.   CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
          FINANCIAL DISCLOSURE

        None


<PAGE>
PART III

ITEM 10.   Directors and Executive Officers of the Registrant

        Directors  of the Company are elected  annually by its  shareholders  to
serve  during  the  ensuing  year or  until a  successor  is  duly  elected  and
qualified.  Executive  officers of the Company are duly  elected by its Board of
Directors to serve until their respective  successors are elected and qualified.
The following table sets forth certain information with respect to the directors
and executive officers of the Company.

          Name                  Age                   Position or Office
- -------------------------       ---        -----------------------------
Timothy G. Beffa                49         Director, President and
                                                 Chief Executive Officer
William B. Hewitt               61         Director
Timothy M. Hurd                 30         Director and Vice President
Scott P. Marks, Jr.             54         Director
Richard L. Thomas               69         Director
Paul R. Wood                    46         Director and Vice President
Michael A. DiMarco              42         Executive Vice President -
                                                 President Fee Services
Bryan K. Faliero                34         President Portfolio Services
Michael B. Staed                53         Senior Vice President and
                                                 President Outsourcing Services
Gary L. Weller                  39         Executive Vice President and
                                                 Chief Financial Officer


Timothy G. Beffa  (49),  President,  Chief  Executive  Officer  and  Director of
Outsourcing  Solutions  Inc.  since August  1996.  From August 1995 until August
1996,  Mr.  Beffa  served as  President  and Chief  Operating  Officer  of DIMAC
Corporation  ("DIMAC") and DIMAC DIRECT Inc. ("DDI") and a director of DDI. From
1989 until  August 1995,  Mr.  Beffa served as a Vice  President of DIMAC and as
Senior  Vice  President  and Chief  Financial  Officer of DDI.  Prior to joining
DIMAC,  Mr. Beffa was Vice  President of  Administration  and Controller for the
International  Division  of Pet  Incorporated,  a  food  and  consumer  products
company, where he previously had been manager of Financial Analysis.

William B. Hewitt (61),  Director of the Company since February 1998. Mr. Hewitt
currently  serves as a consultant to the Company  since January 1998.  From July
1997 to January 1998, Mr. Hewitt served as President and Chief Executive Officer
of Union and prior to that he served as President and Chief Operating Officer of
Union since May 1995.  Mr.  Hewitt also served as Chairman  and Chief  Executive
Officer of Capital Credit  Corporation since September 1991,  Chairman and Chief
Executive  Officer of  Interactive  Performance,  Inc.  since  November 1995 and
Chairman and Chief Executive  Officer of High Performance  Services,  Inc. since
May 1996. Capital Credit  Corporation,  Interactive  Performance,  Inc. and High
Performance Services, Inc. were subsidiaries of Union.

Timothy M. Hurd (30),  Director and Vice President of the Company since December
1999.  Mr. Hurd is a director  of Madison  Dearborn  Partners.  Prior to joining
Madison  Dearborn  Partners,  Mr. Hurd was with Goldman Sachs & Co. He currently
serves as a director of Woods Equipment Company, Inc. and PeopleFirst.com.

Scott P. Marks, Jr. (54),  Director of the Company since January 2000. Mr. Marks
is a private  investor in Chicago,  IL. Mr. Marks resigned from his post as Vice
Chairman and a member of the Board of Directors of First Chicago NBD Corporation
in December,  1997, a post he had held since December,  1995.  Previously he was
Executive  Vice  President  of  First  Chicago  Corporation  and  managed  their
credit card business for approximately 10 years. Mr. Marks serves as a  director
of ADA  Business  Enterprises, the for-profit  subsidiary of the American Dental
Association, Pascomar Inc. and Clark Polk Land LLC.

Richard L. Thomas (69),  Director of the Company since January 2000.  Mr. Thomas
has been  retired  since May  1996.  Prior to  retiring,  Mr.  Thomas  served as
Chairman of First Chicago NBD Corporation  from December 1995 to May 1996. Prior
to that he served as Chairman of First Chicago Corporation from December 1991 to
December  1995.  He currently  serves as a director of IMC Global Inc.,  The PMI
Group Inc., The Sabre Group, Sara Lee Corporation and Unicom Corporation.

Paul R. Wood (46),  Director and Vice  President of the Company  since  December
1999. Mr. Wood is a managing  director of Madison  Dearborn  Partners.  Prior to
co-founding  Madison Dearborn Partners,  Mr. Wood was with First Chicago Venture
Capital for nine years in various leadership positions. He currently serves as a
director of Hines Horticulture, Inc., Woods Equipment Company, Inc. and Eldorado
Bankshares, Inc.

Michael A. DiMarco (42),  Executive  Vice  President  and  President  Collection
Services of the Company since  September  1998.  From 1991 until September 1998,
Mr. DiMarco was with Paging Network, Inc., a wireless  communications  provider,
serving in various  leadership  positions  including  Senior Vice  President  of
Operations and Executive  Vice  President of Sales.  Prior to that, he served in
various senior leadership positions with the City of New York, Hertz Rent-A-Car,
Inc., ARA Services, Inc. and National Car Rental, Inc.

Bryan K. Faliero (34), President Portfolio Services of the Company since October
1997.  From June 1997 to September  1997, Mr. Faliero served as Vice  President,
Business  Analysis  for the  Company.  Prior to joining the  Company,  he was an
associate with Booz Allen & Hamilton, a strategic  consultancy based in Chicago,
concentrating on operations strategy and network rationalization.

Michael B. Staed (53), Senior Vice President and President  Outsourcing Services
of the Company since July 1999.  From May 1998 to June 1999, Mr. Staed served as
Senior Vice President Marketing,  Outsourcing for the Company.  Prior to joining
the Company,  he served as a partner in the consulting division of Ernst & Young
LLP for four years focusing on the global telecommunications practice.

Gary L. Weller (39), Executive Vice President and Chief Financial Officer of the
Company  since July 1999.  From January 1998 to June 1999,  Mr. Weller served as
Senior Vice  President  and Chief  Financial  Officer of Harbour  Group Ltd., an
investment  firm based in St. Louis.  From June 1993 to December 1997, he served
as  Executive  Vice  President  and  Chief   Financial   Officer  of  Greenfield
Industries, Inc.

<PAGE>
ITEM 11.   EXECUTIVE COMPENSATION

        The following table sets forth  information  concerning the compensation
paid or accrued for by the Company on behalf of the  Company's  Chief  Executive
Officer and the four other most  highly  compensated  executive  officers of the
Company for the years ended December 31, 1999, 1998 and 1997.
<TABLE>
<CAPTION>
                                                           Summary Compensation Table
                                    --------------------------------------------------------------------
                                                                           Long Term
                                                                          Compensation
Name and                                                 Other Annual        Awards         All Other
                                    Salary     Bonus     Compensation     -----------      Compensation
Principal Position       Year        ($)        ($)          ($)           Options (#)         ($)(1)
- ------------------       -----     -------    ------  ------------------ ---------------  --------------
<S>                     <C>        <C>        <C>           <C>              <C>            <C>
Timothy G. Beffa        1999       370,836    365,000                                           2,617
President and CEO       1998       350,000    405,300
                        1997       320,110    457,500                        41,555

Michael A. DiMarco      1999       325,000    100,000       42,373(2)        50,000         1,373,017
Executive Vice          1998(3)    108,337    220,000       14,491(2)
  President - President
  Fee Services

Bryan K. Faliero        1999       195,206     90,000                                         480,337
President Portfolio     1998       159,373     83,800                                           4,272
   Services             1997(4)     73,945     35,000                        25,000             2,412

Mike B. Staed           1999       228,337     70,000                        16,000           947,505
Senior Vice President   1998(5)    135,289     89,600                         9,000
  And President
  Outsourcing Services

Gary L. Weller          1999(6)    134,512    310,000                        50,000            10,459
Executive Vice
  President and CFO
- ------------------------------
</TABLE>

(1) In connection with the  Recapitalization,  Mr. DiMarco,  Mr. Faliero and Mr.
    Staed  received  change in control  payments  of  $1,356,875,  $475,627  and
    $937,500,  respectively.  Remaining amounts,  if any, represent split dollar
    life insurance and long-term  disability  premiums paid by the Company along
    with the Company's portion of the 401(k)  contribution.  Upon termination of
    split dollar life insurance policy,  any residual cash surrender value (cash
    surrender value less premiums paid) is paid to the executive officer.
(2) Payment of taxes by the Company for includable W-2 relocation expenses.
(3) 1998  compensation  based on an annual salary of $325,000.  Mr.  DiMarco was
    hired in September 1998.
(4) 1997  compensation  based on an annual salary of $138,500.  Mr.  Faliero was
    hired in June 1997.
(5) 1998 compensation based on an annual salary of $210,000. Mr. Staed was hired
    in May 1998.
(6) 1999  compensation  based on an annual  salary of $275,000.  Mr.  Weller was
    hired in July 1999.


        The  following  table sets forth grants of stock options made during the
year ended December 31, 1999.
<TABLE>
<CAPTION>
                              OPTION GRANTS IN 1999

                                    Percent of
                    Number of         Total                                         Potential Realizable Value
                    Securities       Options                                        at Assumed Annual Rates of
                    Underlying      Granted to      Exercise                        Stock Price Appreciation
                    Options          Employees       or Base                            for Option Term
      Name          Granted         In Fiscal        Price         Expiration      ---------------------------
                       (#)             Year         ($/share)         Date              5%             10%
- -----------------   -----------    ------------    ------------   -------------    -----------    ------------
<S>                     <C>            <C>           <C>         <C>                 <C>            <C>
Michael A. DiMarco      50,000         23%           $40.00       June 3, 2009       $1,258,000     $3,187,500


Mike B. Staed           16,000          7%           $40.00       June 3, 2009         $403,000     $1,020,000



Gary L. Weller          50,000         23%           $40.00       July 16, 2009      $1,258,000     $3,187,500

</TABLE>

        The following table sets forth options  exercised  during the year ended
December  31, 1999 and options  held by the current  executives  at December 31,
1999.
<TABLE>
<CAPTION>
                   AGGREGATED OPTION EXERCISES IN 1999 AND OPTION VALUES ON

                                DECEMBER 31, 1999



                    Shares                            Number of Securities              Value of Unexercised
                    Acquired                         Underlying Unexercised            In-the-Money Options at
                    on               Value        Options at December 31, 1999          December 31, 1999(1)
                    Exercise       Realized      ------------------------------    -----------------------------
      Name             (#)            ($)        Exercisable     Unexercisable     Exercisable    Unexercisable
- -----------------   ----------    ------------   ------------    --------------    -----------    --------------

<S>                 <C>             <C>             <C>                 <C>         <C>                     <C>
Timothy G. Beffa    102,801.87      2,567,468       70,175              0           $1,752,270              0

Michael A. DiMarco          -               -       50,000              0                    0              0

Bryan K. Faliero        6,250          77,968       18,750              0             $233,813              0

Michael B. Staed            -               -       25,000              0                    0              0

Gary L. Weller              -               -       50,000              0                    0              0

</TABLE>

(1) Based on the price per share of $37.47  determined for the  Recapitalization
which was completed on December 10, 1999.

        The following table sets forth option  repricings  during the year ended
December 31, 1999.  Because no public market  currently exists for the Company's
common stock, the Compensation Committee of the Board of Directors must estimate
the fair market value of the stock to set the exercise price when granting stock
options.  In  June  1999,  the  Compensation  Committee  determined  that it had
overestimated  the fair market value of the Company's  common stock, and had set
the exercise  price for several  stock option  grants  significantly  above fair
market  value.  Therefore,  it amended the stock  option  award  agreements  for
certain stock option grants,  including a grant to one named executive  officer,
so that the exercise  price more closely  approximated  the fair market value of
the Company's common stock.
<TABLE>
<CAPTION>
                           TEN-YEAR OPTION REPRICINGS


                                      Number of         Market          Exercise
                                      Securities       Price of         Price at
                                     Underlying        Stock at          Time of                  Length of Original
                                       Options         Time of          Repricing      New          Option Term
                                     Repriced or       Repricing           or        Exercise   Remaining at Date of
                                       Amended        or Amendment      Amendment     Price    Repricing or Amendment
     Name               Date             (#)             ($)(1)            ($)         ($)           (Years)
- ------------------    ----------    -------------    -------------    ------------   --------  ----------------------

<S>                      <C>            <C>              <C>              <C>          <C>              <C>
Michael B. Staed      June 3, 1999        9,000            37.47            65.00        40.00            9

</TABLE>

(1) Because  there is no public market for the  Company's  common stock,  market
value  at the  time  the  options  were  repriced  in June  1999 is not  readily
determinable.  Price shown is the per share price  determined at the time of the
Recapitalization on December 10, 1999.

Employment Agreements

        OSI has  entered  into  employment  agreements  with  certain  officers,
including  each of the  named  executive  officers.  The  employment  agreements
provide for initial base salaries for Messrs. Beffa, DiMarco, Faliero, Staed and
Weller of $375,000, $325,000, $210,000, $250,000 and $275,000,  respectively. In
addition,  the agreements provide that Mr. Beffa is eligible for an annual bonus
of up to 150% of his annual base salary and Messrs. DiMarco,  Faliero, Staed and
Weller  are  eligible  for  target  annual  bonuses  of 67%,  50%,  50% and 67%,
respectively.

        On December 31 of each year,  the term of each  employment  agreement is
automatically  extended for an additional year unless the Company or the officer
gives 30 days advance  termination  notice.  If (i) the Company  terminates  the
officer's  employment without "cause" (as defined in the employment  agreement),
(ii) the  Company  does not agree to extend the  employment  agreement  upon the
expiration  thereof,  (iii) the officer  terminates his  employment  because the
Company  reduces  his  responsibilities  or  compensation  in a manner  which is
tantamount to termination of the officer's employment,  or (iv) within two years
following a sale of the company (as defined in the  employment  agreement),  the
officer resigns for "good reason" (as defined in the employment agreement),  the
officer  would  be  entitled  to  receive  an  amount  equal to his  total  cash
compensation (base salary plus bonus, excluding,  however, any change of control
bonus  described  below) for the preceding year and continue to receive  medical
and  dental  health  benefits  for one  year.  If the  officer's  employment  is
terminated  by the  Company  "for  cause",  the  officer is not be  entitled  to
severance compensation.

        The employment agreements for Messrs. DiMarco, Faliero and Staed provide
that upon  consummation  of a sale of the Company (as defined in the  employment
agreement), if the officer is employed by the Company immediately prior thereto,
he will be entitled to receive a payment  from the Company in the amount of 250%
of his (i) then current base salary plus (ii) target  annual  bonus,  reduced by
any gain for all of the  options to  purchase  capital  stock of the  Company or
other equity compensation awards previously granted to the officer.  Pursuant to
this provision,  Messrs.  DiMarco,  Faliero and Staed received change in control
bonuses in 1999 upon consummation of the Recapitalization. The change in control
bonuses paid in 1999 and any future  bonuses paid pursuant to this  provision of
the employment agreements will be paid only if such bonus is previously approved
by a vote  of more  than  seventy-five  percent (75%) of the voting power of the
Company's outstanding stock immediately before any sale of the Company.

Director Compensation

        Non-employee  directors of OSI who are not affiliated with a stockholder
of the Company  receive $2,000 per regularly  scheduled  meeting of the Board of
Directors,  $1,000 per special  meeting of the Board of  Directors  and $500 per
committee   meeting.   All  directors  receive   reimbursement  for  travel  and
out-of-pocket  expenses  incurred  in  connection  with  attendance  at all such
meetings.  Except as  described  below,  no director of OSI  receives  any other
compensation  from OSI for  performance  of services as a director of OSI (other
than reimbursement for travel and out-of-pocket  expenses incurred in connection
with attendance at Board of Director meetings). Effective February 16, 1996, Mr.
Stiefler,  who served as the  Company's  Chairman of the Board prior to December
10, 1999  received  options to  purchase  23,044  shares of common  stock of the
Company,  which  options vest eight years from date of grant or earlier upon the
satisfaction  of certain  performance  targets  and/or the occurrence of certain
liquidity  events.  Mr.  Stiefler  also  received an annual  salary of $150,000.
Effective  December 10,  1999,  in  connection  with the  Recapitalization,  Mr.
Stiefler  resigned as Chairman of the Board.  At that time,  he exercised all of
his options and  received  cash of  $575,530.  In 1998,  three other  directors,
Messrs.  Hewitt,  Jones and Marshall,  each received  options to purchase  3,000
shares of common stock of the Company.  These options  time-vested  over a three
year   period.   Effective   December   10,  1999,   in   connection   with  the
Recapitalization,  all of the Company's directors except Mr. Beffa resigned from
the Board of Directors.  As a result,  Messrs.  Hewitt,  Jones and Marshall each
forfeited their options to purchase 3,000 shares of common stock of the Company.
Mr. Hewitt was subsequently elected to the Board of Directors in February 2000.

Option Plan

        The Company  maintains  the 1995 Stock  Option and Stock Award Plan (the
"Stock Option Plan").  The Stock Option Plan is administered by the Compensation
Committee of the Board of Directors of the Company. Under the Stock Option Plan,
the  Compensation  Committee may grant or award (i) options to purchase stock of
the Company (which may either be incentive  stock options  ("ISOs"),  within the
meaning of Section 422 of the  Internal  Revenue  Code of 1986,  as amended,  or
stock  options  other than  ISOs),  (ii) stock  appreciation  rights  granted in
conjunction with stock options,  (iii) restricted stock, or (iv) bonuses payable
in  stock,  to key  salaried  employees  of  the  Company,  including  officers,
independent  contractors  of  the  Company  and  non-employee  directors  of the
Company.

        A total of 750,000  shares of common  stock of the Company are  reserved
for  issuance  under the Stock Option  Plan.  As of March 24,  2000,  options to
purchase up to 442,925  shares of the  Company's  common  stock are  outstanding
under the Stock Option Plan, all of which are vested and exercisable.

Board of Directors' Report on Executive Compensation

        The Compensation Committee recommends compensation  arrangements for the
Company's executive officers and administers the Company's Stock Option Plan. In
conjunction with the Recapitalization, all members of the Compensation Committee
resigned from the Board of Directors,  effective  December 10, 1999. New members
of the  Compensation  Committee  have not yet been  elected  by the  Board.  The
Company's  1999  compensation  program  was  designed  to  be  competitive  with
companies similar in structure and business to the Company.

        The Company's 1999 executive compensation program was structured to help
the Company achieve its business objectives by:

- -    Setting  levels of  compensation  designed to attract  and retain  superior
     executives in a highly competitive environment.

- -    Designing equity-related and other performance-based incentive compensation
     programs to align the interests of management with the ongoing interests of
     shareholders; and

- -    Providing  incentive  compensation  that varies  directly with both Company
     financial performance and individual contributions to that performance.

        The Company has used a combination of salary and incentive compensation,
including cash bonuses and  equity-based  incentives to achieve its compensation
goals. Bonuses for 1999 were determined by certain members of the Board in March
2000 and paid shortly thereafter.  The amount of bonuses earned by the Company's
executive  officers were determined based upon the performance of each executive
during  the year and the  performance  of the  Company  against  pre-established
earnings before interest, taxes, depreciation and amortization ("EBITDA") goals.

        In  June  1999,  the  Company  entered  into  an  amended  and  restated
employment  agreement  with  Timothy  G. Beffa to serve as  President  and Chief
Executive  Officer of OSI.  Under the  employment  agreement,  Mr.  Beffa's base
salary for 1999 was $375,000 and his bonus target  potential was $562,500,  150%
of his base salary. These amounts were established by the Compensation Committee
after  consideration  of  compensation  paid  to  Chief  Executive  Officers  of
comparative  companies and the  relationship of his compensation to that paid to
other OSI senior  executives.  For 1999, Mr. Beffa's bonus was determined  based
upon the following two factors, which were weighted as indicated:  the Company's
performance  against   pre-established  EBITDA  goals  (70%),  and  Mr.  Beffa's
attainment  of   pre-established   objectives,   based  on  specific   strategic
initiatives to both build a suitable  management  infrastructure  and deliver on
strategic growth  initiatives  (30%).  Based on the Company's EBITDA performance
and Mr. Beffa's substantial obtainment of personal objectives, Mr. Beffa's bonus
for 1999 was $365,000--64.9% of his target bonus.

                                 Board of Directors
                                 ------------------
                                 Timothy G. Beffa
                                 William B. Hewitt
                                 Timothy M. Hurd
                                 Scott P. Marks, Jr.
                                 Richard L. Thomas
                                 Paul R. Wood

ITEM 12.   SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

        As of March  30,  2000,  the  authorized  capital  stock of the  Company
consists of (i)  15,000,000  shares of Voting Common  Stock,  par value $.01 per
share, of which  5,976,389.04 are issued and outstanding,  (ii) 2,000,000 shares
of Non-Voting  Common Stock,  par value $.01 per share, of which  480,321.30 are
issued and  outstanding,  (iii)  200,000  shares of 14%  Mandatorily  Redeemable
Senior  Preferred  Stock,  no  par  value,  of  which  100,000  are  issued  and
outstanding and (iv) 50,000 shares of Junior  Preferred  Stock, no par value, of
which 7,000 are issued and outstanding.

        The  following  table sets forth the number and  percentage of shares of
each class of the  Company's  capital stock  beneficially  owned as of March 30,
2000 by (i) each person known to the Company to be the beneficial  owner of more
than 5% of any class of the Company's voting equity securities, (ii) each of the
Company's directors and nominees, and (iii) all directors and executive officers
of the Company as a group.

                                                         Amount and
                                                         Nature of      Percent
                        Name and Address                 Beneficial    of Class
  Title of Class           Beneficial Owner              Ownership        (1)
- --------------------    ----------------------------   --------------  ---------

Voting Common Stock     Madison Dearborn Capital        4,536,367.84      75.9%
                         Partners III, L.P.(2)
                        Madison Dearborn Special        4,536,367.84      75.9%
                          Equity III, L.P. (2)
                        Special Advisors
                          Fund I, L.L.C.(2)             4,536,367.84      75.9%
                        Timothy M. Hurd(2)              4,536,367.84      75.9%
                        Paul R. Wood(2)                 4,536,367.84      75.9%
                        Timothy G. Beffa(3)                70,175.00       1.2%
                        Michael A. DiMarco(3)              57,000.00          *
                        Bryan K. Faliero(3)                18,750.00          *
                        Michael B. Staed(3)                30,337.60          *
                        Gary L. Weller(3)                  50,000.00          *
                        All directors and officers      4,762,630.44      76.9%
                          as a group

Junior Preferred        Timothy G. Beffa                       81.65       1.2%
Stock                   Bryan K. Faliero                        2.48          *
                        All directors and  officers            84.13       1.2%
                          as a group

* Represents less than one percent.

(1)     The  information  as to  beneficial  ownership  is based  on  statements
        furnished  to the  Company  by the  beneficial  owners.  As used in this
        table, "beneficial ownership" means the sole or shared power to vote, or
        direct the voting of a security,  or the sole or shared investment power
        with respect to a security (i.e., the power to dispose of, or direct the
        disposition  of a  security).  A person is deemed as of any date to have
        "beneficial ownership" of any security that such person has the right to
        acquire  within 60 days after such date.  For purposes of computing  the
        percentage of  outstanding  shares held by each person named above,  any
        security that such person has the right to acquire within 60 days of the
        date of calculation is deemed to be outstanding, but is not deemed to be
        outstanding  for purposes of computing the  percentage  ownership of any
        other person.

(2)     Includes  4,433,913.11 shares owned by Madison Dearborn Capital Partners
        III, L.P.,  98,452.05  shares owned by Madison  Dearborn  Special Equity
        III, L.P. and 4,002.68  shares owned by Special  Advisors Fund I, L.L.C.
        with  each  entity  managed  by  or  affiliated  with  Madison  Dearborn
        Partners,  LLC.  Messrs.  Hurd and Wood are a  director  and a  managing
        director,  respectively,  of Madison  Dearborn  Partners,  LLC.  Madison
        Dearborn  Capital  Partners III, L.P.,  Madison  Dearborn Special Equity
        III, L.P. and Special Advisors Fund I, L.L.C.  have pledged their shares
        of the Company's  common stock as security  under the  Company's  Credit
        Agreement. In addition,  under the Stockholders  Agreement,  dated as of
        December  10,  1999,  among the  Company  and  substantially  all of the
        Company's stockholders,  Madison Dearborn Capital Partners III, L.P., as
        principal investor,  may designate  individuals to serve as directors of
        the Company.  The Stockholders  Agreement also includes  restrictions on
        the  transfer  of  capital   stock,   and  provides  for   registration,
        preemptive,  tag along and drag  along  rights  granted  to the  parties
        thereto,  including  Madison  Dearborn  Capital  Partners  III, L.P. and
        certain  of its  affiliates.  The  address  of all  the  above-mentioned
        entities is c/o Madison Dearborn Partners,  LLC, 3 First National Plaza,
        Suite 3800, Chicago, IL 60602.

(3)     Includes vested options to acquire the following number of shares of the
        Company's common stock: Mr. Beffa 70,175; Mr. DiMarco 50,000; Mr.Faliero
        18,750; Mr. Staed  25,000 and  Mr. Weller 50,000. The address of Messrs.
        Beffa, DiMarco,  Staed and Weller is c/o Outsourcing Solutions Inc., 390
        South Woods Mill Rd., Suite 350,  Chesterfield,  MO 63017. Mr. Faliero's
        address  is  c/o  OSI  Portfolio  Services,  Inc.,  2425  Commerce Ave.,
        Building 1, Suite 100, Duluth, GA 30096.

ITEM 13.   CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

Acquisition Arrangements

        OSI holds a minority interest in a limited liability corporation ("LLC")
formed for the  purpose of  acquiring  an  accounts  receivable  portfolio.  The
majority  interest  in  the  LLC is  held  by MLQ  Investors,  L.P.,  one of the
Company's  stockholders.  The recorded value of the Company's  investment in the
LLC was approximately $520,000 at December 31, 1999.

Advisory Services Agreement

        On September  21, 1995 the Company  entered  into an  Advisory  Services
Agreement (the "Advisory  Services  Agreement") with MDC Management Company III,
L.P.  ("MDC  Management"),  then  an  affiliate.  Under  the  Advisory  Services
Agreement, the Company received consulting,  financial, and managerial functions
for a $300,000  annual fee. In 1999,  the Company paid MDC  Management  $275,000
under the Advisory Services Agreement. On December 10, 1999, in conjunction with
the  Recapitalization,  the Advisory Services Agreement was amended and assigned
to Madison Dearborn Partners, Inc. ("MDP"). As amended, the annual fee under the
Advisory Services Agreement is $500,000. The Advisory Services Agreement expires
September 21, 2005 and is renewable  annually  thereafter,  unless terminated by
the Company.  The Company may terminate the Advisory  Services  Agreement at any
time for  cause  by  written  notice  to MDP  authorized  by a  majority  of the
directors  other than those who are partners,  principals or employees of MDP or
any of its affiliates. The Advisory Services Agreement may be amended by written
agreement of MDP and the  Company.  The Company  believes  that the terms of and
fees paid for the  professional  services  rendered are at least as favorable to
the Company as those which could be negotiated with a third party.

        In December  1999 upon closing of the  Recapitalization,  MDP received a
one-time fee of $8.0 million for financial  advice provided to OSI in connection
therewith.

Consulting Agreements

        On January 26,  1998,  the Company  entered  into a one-year  Consulting
Agreement with William B. Hewitt, a director of the Company.  Under the original
Consulting Agreement, Mr. Hewitt provided consulting assistance with the growing
outsourcing services of the Company at 80% of normal working hours. In addition,
Mr.  Hewitt  received  options to purchase  10,000 shares of common stock of the
Company,  which  options  in  accordance  with  their  terms  became  vested and
exercisable upon consummation of the Recapitalization.  On January 25, 1999, the
Consulting  Agreement  was extended  through March 31, 1999 and at the same time
the Consulting  Agreement was renewed for the period April 1, 1999 through March
31,  2000,  with  the  consulting  services  reduced  to a  maximum  of 50  days
(approximately  20% of normal  working  hours).  For the year ended December 31,
1999, the Company paid Mr. Hewitt $427,500.

Certain Interests of Shareholders

        Goldman Sachs and its affiliates  have certain  interests in the Company
in addition to being an initial purchaser of the 11% Senior  Subordinated Notes.
Goldman Sachs acted as co-arranger and Goldman Sachs Credit  Partners,  L.P., an
affiliate  of  Goldman  Sachs,  acted as  co-administrative  agent and lender in
connection  with the then existing  credit  facility,  and in 1999 OSI paid them
approximately $706,000 in interest in connection therewith. MLQ Investors, L.P.,
an affiliate of Goldman Sachs, owns an equity interest in the Company.

        In  addition  to  acting  as an  initial  purchaser  of the  11%  Senior
Subordinated   Notes,  Chase  Securities  Inc.  ("Chase   Securities")  and  its
affiliates have certain other  relationships with the Company.  Chase Securities
acted as co-arranging  agent and The Chase Manhattan Bank, an affiliate of Chase
Securities, acts as co-administrative agent and a lender under the then existing
credit  facility  and in 1999 OSI paid them  approximately  $150,000 in fees and
approximately  $1,526,000  in interest in  connection  therewith.  Additionally,
Chase Equity Associates,  L.P. an affiliate of Chase Securities,  owns an equity
interest in the Company.

Indebtedness of Management

        During  1998,  the  Company  advanced  $117,000  to Michael A.  DiMarco,
Executive Vice President and President Fee Services to facilitate his relocation
to the St. Louis area from Texas. The advance was  non-interest  bearing and was
repaid in full in March 1999.

PART IV.

ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(a)  1.   Financial Statements

          See  index  on  page  41  for a  listing  of  consolidated  financial
          statements filed with this report.

     2.   Financial Statement Schedule

          See  index  on  page  41  for a  listing  of  consolidated  financial
          statements schedule required to be filed by Item 8 of this Form 10-K.

     3.   Exhibits

Exhibit No.

   2.1    Asset  Purchase  Agreement  dated  October  8,  1997 by and  among NSA
          Acquisition  Corporation,  Outsourcing  Solutions  Inc.,  North  Shore
          Agency,  Inc.,  Automated Mailing Services,  Inc.,  Mailguard Security
          System, Inc., DMM Consultants and Certain  Stockholders  (incorporated
          herein by reference to Exhibit 2.6 of the Company's  Form 10-K for the
          year ended December 31, 1997).

   2.2    Asset  Purchase  Agreement  dated  November  10,  1997  by  and  among
          Outsourcing  Solutions  Inc.,  ABC  Acquisition  Company,  Accelerated
          Bureau of Collections Inc., Accelerated Bureau of Collections of Ohio,
          Inc.,  Accelerated Bureau of Collections of Virginia Inc., Accelerated
          Bureau of Collections of Massachusetts,  Inc.,  Travis J. Justus,  and
          Linda Brown  (incorporated  herein by  reference to Exhibit 2.7 of the
          Company's Form 10-K for the year ended  December 31, 1997).

   2.3    Share  Purchase  Agreement and Plan of Merger dated as of December 22,
          1997 by and among  Outsourcing  Solutions  Inc.,  Sherman  Acquisition
          Corporation  and  The  Union  Corporation   (incorporated   herein  by
          reference to Exhibit 2.8 of the Company's Form 10-K for the year ended
          December 31, 1997).

   2.4    Stock  Subscription  and  Redemption  Agreement  by and among  Madison
          Dearborn   Capital   Partners  III,  L.P.,  the  Company  and  certain
          stockholders,  optionholders and warrantholders of the Company,  dated
          as of October 8, 1999, as amended (incorporated herein by reference to
          Exhibit  2 of the  Company's  Current  Report  on Form  8-K  filed  on
          December 23, 1999).

   2.5    Assignment and Stock Purchase  Agreement dated as of December 10, 1999
          by and among  Outsourcing  Solutions Inc.,  Madison  Dearborn  Capital
          Partners III, L.P., and certain other parties thereto.

   2.6    Purchase  Agreement  dated  as of  December  10,  1999,  by and  among
          Outsourcing Solutions Inc. and certain other parties thereto.

   2.7    Junior  Preferred Stock Purchase  Agreement,  dated as of December 10,
          1999,  by  and  among  Outsourcing  Solutions  Inc.  and certain other
          parties thereto.

   2.8    Consent  Solicitation  Statement,  dated November 9, 1999, relating to
          the Company's 11% Senior Subordinated Notes due November 1, 2006.

   3.1    Fourth  Amended  and  Restated  Certificate  of  Incorporation  of the
          Company, as of December 3, 1999.

   3.2    By-laws of the Company  (incorporated  herein by  reference to Exhibit
          3.2 of the  Company's  Registration  Statement  on Form  S-4  filed on
          November 26, 1996).

   4.1    Indenture  dated as of November 6, 1996 by and among the Company,  the
          Guarantors   and   Wilmington   Trust   Company   (the    "Indenture")
          (incorporated  herein by  reference  to Exhibit  4.1 of the  Company's
          Registration Statement on Form S-4 filed on November 26, 1996).

   4.2    Specimen   Certificate  of  11%  Senior  Subordinated  Note  due  2006
          (included in Exhibit 4.1 hereto)  (incorporated herein by reference to
          Exhibit 4.2 of the Company's  Registration Statement on Form S-4 filed
          on November 26, 1996).

   4.3    Specimen Certificate of 11% Series B Senior Subordinated Note due 2006
          (the "New  Notes")  (included  in Exhibit  4.1  hereto)  (incorporated
          herein by  reference  to  Exhibit  4.3 of the  Company's  Registration
          Statement on Form S-4 filed on November 26, 1996).

   4.4    Form of  Guarantee  of  securities  issued  pursuant to the  Indenture
          (included in Exhibit 4.1 hereto)  (incorporated herein by reference to
          Exhibit 4.4 of the Company's  Registration Statement on Form S-4 filed
          on November 26, 1996).

   4.5    First  Supplemental  Indenture dated as of March 31, 1998 by and among
          the Company,  the Additional  Guarantors and Wilmington  Trust Company
          (incorporated  herein by  reference  to Exhibit  4.5 of the  Company's
          Form 10-K for the year ended December 31, 1998).

   10.1   Stockholders  Agreement dated as of December 10, 1999 by and among the
          Company and various  stockholders of the Company  (incorporated herein
          by reference to Exhibit 10 of the Company's Current Report on Form 8-K
          filed on December 23, 1999).

   10.2   Advisory  Services  Agreement  dated  September  21, 1995  between the
          Company and Madison  Dearborn  Partners,  Inc.,  as assignee  from MDC
          Management Company III, L.P. as amended by Assignment  Agreement dated
          as of  December  10, 1999 by and between  Madison  Dearborn  Partners,
          Inc., the Company and MDC Management Company III, L.P.

   10.3   Registration  Rights  Agreement  dated December 10, 1999, by and among
          Outsourcing  Solutions Inc.,  Madison Dearborn  Partners III, L.P. and
          certain other parties thereto.

   10.4   Registration  Rights  Agreement  dated December 10, 1999, by and among
          the Company and certain other parties thereto.

   10.5   Amended and  Restated  Employment  Agreement  dated as of June 4, 1999
          between the Company and Timothy G. Beffa.

   10.6   Amended and  Restated  Employment  Agreement  dated as of June 4, 1999
          between the Company and Michael A. DiMarco.

   10.7   Employment  Agreement dated as of June 4, 1999 between the Company and
          Bryan K. Faliero.

   10.8   Amended and  Restated  Employment  Agreement  dated as of June 4, 1999
          between the Company and Michael B. Staed.

   10.9   Employment  Agreement  dated July 5, 1999 between the Company and Gary
          L. Weller.

   10.10  Consulting  Agreement dated as of February 6, 1998 between the Company
          and William B. Hewitt as amended January 25, 1999 (incorporated herein
          by reference to Exhibit 10.6 of the  Company's  Form 10-K for the year
          ended December 31, 1998).

   10.11  1995 Stock  Option and Stock Award Plan of the  Company  (incorporated
          herein by reference  to Exhibit  10.31 of the  Company's  Registration
          Statement on Form S-4 filed on November 26, 1996).

   10.12  First  Amendment  to 1995  Stock  Option  and Stock  Award Plan of the
          Company  (incorporated  herein by  reference  to Exhibit  10.13 of the
          Company's Form 10-K for the year ended December 31, 1997).

   10.13  Form of Non-Qualified Stock Option Award Agreement [B], as amended.

   10.14  Form of Non-Qualified Stock Option Award Agreement [C], as amended.

   10.15  Form of Non-Qualified Stock Option Award Agreement [E].

   10.16  1998 Incentive  Compensation Program (incorporated herein by reference
          to  Exhibit  10.15 of the  Company's  Form  10-K  for the  year  ended
          December 31, 1998).

   10.17  Earn-out  Agreement dated October 8, 1997 by and among NSA Acquisition
          Corporation,  Outsourcing  Solutions Inc.,  North Shore Agency,  Inc.,
          Automated Mailing Services,  Inc.,  Mailguard Security Systems,  Inc.,
          and DMM Consultants (incorporated herein by reference to Exhibit 10.17
          of the Company's Form 10-K for the year ended December 31,1997).

   10.18  Credit Agreement dated as of November 30, 1999 among the Company,  the
          Lenders listed therein, DLJ Capital Funding,  Inc., as the Syndication
          Agent, and Fleet National Bank, as the Administrative Agent.

   21     Subsidiaries of registrant.

   27     Financial Data Schedule.





(b)  Reports on Form 8-K

For the three months ended December 31, 1999, the following reports  on Form 8-K
were filed:
          Report on Form 8-K filed October 29,  1999.
          Report on Form 8-K filed December 23, 1999.


<PAGE>


SIGNATURES

Pursuant to the  requirements of Section 13 or 15(d) of the Securities  Exchange
Act of 1934,  the  registrant  has duly  caused  this report to be signed on its
behalf by the undersigned thereunto duly authorized.

                                          OUTSOURCING SOLUTIONS INC.


                                          /s/Timothy G. Beffa
                                          ------------------------------------
                                          Timothy G. Beffa
                                          President and Chief Executive Officer


                                          /s/Gary L. Weller
                                          ------------------------------------
                                          Gary L. Weller
                                          Executive Vice President and
                                          Chief Financial Officer

DATE:  March 29, 2000

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed below by the following  persons on behalf of the  registrant and
in the capacities and on the dates indicated.

        Signature                          Title                      Date

/s/Timothy G. Beffa           President and Chief Executive       March 29, 2000
- ---------------------------   Officer, Director
Timothy G. Beffa


/s/William B. Hewitt          Director                            March 29, 2000
- ---------------------------
William B. Hewitt


/s/Timothy M. Hurd            Director and Vice President         March 28, 2000
- ---------------------------
Timothy M. Hurd


/s/Scott P. Marks, Jr.        Director                            March 29, 2000
- ---------------------------
Scott P. Marks, Jr.


/s/Richard L. Thomas          Director                            March 22, 2000
- ---------------------------
Richard L. Thomas


/s/Paul R. Wood               Director and Vice President         March 29, 2000
- ---------------------------
Paul R. Wood

<PAGE>
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND CONSOLIDATED FINANCIAL STATEMENT
   SCHEDULE

                                                                       Page
                                                                       ----
Consolidated Financial Statements

Outsourcing Solutions Inc. and Subsidiaries

  Independent Auditors' Report....................................      F-1
  Consolidated Balance Sheets at December 31,
       1999 and 1998..............................................      F-2
  Consolidated Statements of Operations for the
       years ended December 31, 1999, 1998 and 1997...............      F-3
  Consolidated Statements of Stockholders' Equity
       (Deficit) for the years ended
       December 31, 1999, 1998 and 1997...........................      F-4
  Consolidated Statements of Cash Flows for the years
       ended December 31, 1999, 1998 and 1997.....................      F-5
  Notes to Consolidated Financial Statements......................      F-6



Consolidated Financial Statement Schedule

Independent Auditors' Report......................................       F-23
Schedule II - Valuation and Qualifying Accounts and Reserves......       F-24


<PAGE>












INDEPENDENT AUDITORS' REPORT
To the Stockholders of Outsourcing Solutions Inc.:

We have audited the  accompanying  consolidated  balance  sheets of  Outsourcing
Solutions  Inc.  and  subsidiaries  as of December  31,  1999 and 1998,  and the
related  consolidated  statements of operations,  stockholders' equity (deficit)
and cash flows for each of the three  years in the  period  ended  December  31,
1999.  These  financial  statements  are  the  responsibility  of the  Company's
management.  Our  responsibility  is to express  an  opinion on these  financial
statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the  United  States of  America.  Those  standards  require  that we plan and
perform the audit to obtain  reasonable  assurance  about  whether the financial
statements are free of material misstatement.  An audit includes examining, on a
test basis,  evidence  supporting  the amounts and  disclosures in the financial
statements.  An audit also includes assessing the accounting principles used and
significant  estimates  made by  management,  as well as evaluating  the overall
financial  statement  presentation.   We  believe  that  our  audits  provide  a
reasonable basis for our opinion.

In our opinion,  such consolidated  financial  statements present fairly, in all
material  respects,  the financial  position of  Outsourcing  Solutions Inc. and
subsidiaries  as of  December  31,  1999  and  1998  and the  results  of  their
operations  and their cash flows for each of the three years in the period ended
December 31, 1999 in conformity with accounting principles generally accepted in
the United States of America.


/s/ Deloitte & Touche LLP
- ------------------------
Deloitte & Touche LLP

St. Louis, Missouri
March 28, 2000


<PAGE>
OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
DECEMBER 31, 1999 AND 1998
(In thousands, except share and per share amounts)
- --------------------------------------------------------------------------------


ASSETS                                                     1999         1998
                                                           ----         ----

Cash and cash equivalents                                $  6,059     $  8,814

Cash and cash equivalents held for clients                 22,521       22,372

Accounts receivable - trade, less allowance
for doubtful receivables of $529 and $1,309                52,082       40,724

Purchased loans and accounts receivable portfolios         39,947       55,493

Property and equipment, net                                43,647       40,317

Intangible assets, net                                    410,471      425,597

Deferred financing costs, less accumulated
  amortization of $248 and $5,203                          27,224       13,573

Other assets                                               22,761       11,601
                                                         --------     --------
             TOTAL                                       $624,712     $618,491
                                                         ========     ========

LIABILITIES AND STOCKHOLDERS' DEFICIT

Accounts payable - trade                                 $  6,801     $  7,355

Collections due to clients                                 22,521       22,372

Accrued salaries, wages and benefits                       17,009       13,274

Debt                                                      518,307      528,148

Other liabilities                                          68,306       77,374

Commitments and contingencies                                   -            -

Mandatorily redeemable preferred stock;
  redemption amount $107,877                               85,716            -

Stockholders deficit:
  8% nonvoting cumulative redeemable exchangeable
    preferred stock; authorized 1,250,000 shares,
    973,322.32 issued and outstanding in 1998,
    at liquidiation value of $12.50 per share                   -       12,167
  Voting common stock; $.01 par value;
    authorized 15,000,000 shares, 9,054,638.11
    shares issued in 1999 and 3,477,126.01
    shares issued and outstanding in 1998                      90           35
  Non-voting common stock; $.01 par value;
    authorized 2,000,000 shares, 480,321.30
    issued and outstanding in 1999                              5            -
  Class A convertible nonvoting common stock;
    $.01 par value; authorized 7,500,000 shares,
    391,740.58 shares issued and outstanding in 1998            -            4
  Class B convertible nonvoting common stock;
    $.01 par value; authorized 500,000 shares,
    400,000 shares issued and outstanding in 1998               -            4
  Class C convertible nonvoting common stock;
    $.01 par value; authorized 1,500,000 shares,
    1,040,000 shares issued and outstanding in 1998             -           10
  Paid-in capital                                         196,339       66,958
  Retained deficit                                       (155,525)    (109,210)
                                                         --------     --------
                                                           40,909      (30,032)
  Common stock in treasury, at cost;
    3,078,249.07 shares in 1999                          (134,857)          -
                                                         --------     --------
        Total stockholders' deficit                       (93,948)     (30,032)
                                                         --------     --------
               TOTAL                                     $624,712     $618,491
                                                         ========     ========



                 See notes to consolidated financial statements.

<PAGE>
OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 AND 1997
(In thousands)
- --------------------------------------------------------------------------------

                                                 1999        1998       1997
                                                 ----        ----       ----

REVENUES                                      $ 504,425   $ 479,400   $271,683

EXPENSES:
  Salaries and benefits                         244,157     230,114    133,364
  Service fees and other operating and
    administrative expenses                     154,799     140,888     71,122
  Amortization of purchased loans
    and accounts receivable portfolios           38,722      50,703     52,042
  Amortization of goodwill and
  other intangibles                              16,229      15,725     24,749
  Depreciation expense                           14,866      14,282      8,825
  Nonrecurring conversion, realignment
    and relocation expenses                       5,063          -           -
  Change in control bonuses, stock
    option redemption and other bonuses          10,487          -           -
  Transaction related costs                       6,827          -           -
                                              ---------   --------    --------
           Total expenses                       491,150     451,712    290,102
                                              ---------   ---------   --------

OPERATING INCOME (LOSS)                          13,275      27,688    (18,419)

INTEREST EXPENSE - Net                           52,265      50,627     28,791
                                              ---------   ---------   --------
LOSS BEFORE INCOME TAXES, MINORITY
INTEREST AND EXTRAORDINARY ITEM                 (38,990)    (22,939)   (47,210)

PROVISION FOR INCOME TAXES                          759         830     11,127

MINORITY INTEREST                                     -         572          -
                                              ---------   ---------   --------
LOSS BEFORE EXTRAORDINARY ITEM                  (39,749)    (24,341)   (58,337)

EXTRAORDINARY LOSS ON EXTINGUISHMENT
OF DEBT, NET OF INCOME TAXES OF $0.               4,208           -          -
                                              ---------   ---------   --------
NET LOSS                                        (43,957)    (24,341)   (58,337)

PREFERRED STOCK DIVIDEND REQUIREMENTS AND
ACCRETION OF SENIOR PREFERRED STOCK               2,358         681        922
                                              ---------   ---------   --------

NET LOSS TO COMMON STOCKHOLDERS               $ (46,315)   $(25,022)  $(59,259)
                                              =========    ========   ========

                 See notes to consolidated financial statements.

<PAGE>
OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT)
FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 AND 1997
(In thousands, except share and per share amounts)
- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>
                                        Non-voting        Common Stock
                                        Cumulative -------------------------------
                                        Redeemable                      Non-voting
                                        Preferred                        Classes      Paid-in   Retained     Treasury
                                          Stock     Voting   Non-voting   A,B&C       Capital    Deficit      Stock        Total
                                        ---------  --------   ---------  ---------   ---------  ----------   ---------    --------
<S>                                      <C>       <C>         <C>       <C>         <C>        <C>                       <C>
BALANCE, JANUARY 1, 1997                 $ 10,816  $     35    $     -   $     18    $  65,658  $ (24,929)           -    $ 51,598

Issuance of 52,000
  shares of common stock                        -         -          -          -        1,300          -            -       1,300

Payment of preferred stock
  dividends through issuance of
  70,606.84 shares of preferred
  stock and recorded preferred
  stock dividend requirements
  of $1 per share                             883         -          -          -            -       (922)           -         (39)

Net loss                                        -         -          -          -            -    (58,337)           -     (58,337)
                                         --------  --------    -------   --------    ---------  ---------   ----------    --------
BALANCE, DECEMBER 31, 1997                 11,699        35          -         18       66,958    (84,188)           -      (5,478)

Payment of preferred stock
  dividends through issuance
  of 37,435.47 shares of
  preferred stock and recorded
  preferred stock dividend
  requirements of $1 per share                468         -          -          -            -       (681)           -        (213)

Net loss                                        -         -          -          -            -    (24,341)           -     (24,341)
                                         --------  --------    -------   --------    ---------  ---------   ----------    --------
BALANCE, DECEMBER 31, 1998                 12,167        35          -         18       66,958   (109,210)           -     (30,032)

Payment of preferred stock
  dividends through issuance of
  140,997.01 shares of
  preferred stock and recorded
  preferred stock dividend
  requirements of $1 per share              1,762         -          -          -            -     (1,276)           -         486

Issuance of 186,791.67 common
  shares in exchange for MDP's
  investment in FINCO                           -         2          -          -        6,998          -            -       7,000

Issuance of 5,273,037.98 voting
   and 480,321.30 non-voting
   common shares                                -        52          5          -      215,546          -            -     215,603

Repurchase of common stock
 and redemption of preferred,
 non-voting common, stock
 options and warrants                     (13,929)        1          -        (18)     (93,163)         -     (115,391)   (222,500)

Recapitalization fees and
 expenses                                       -         -          -          -            -                 (19,466)    (19,466)

Accrued dividends on
  mandatorily redeemable
  preferred stock                               -         -          -          -            -       (877)          -         (877)

Accretion of mandatorily
  redeemable preferred stock                    -         -          -          -            -       (205)          -         (205)

Net loss                                        -         -          -          -            -    (43,957)          -      (43,957)
                                         --------  --------    -------   --------    ---------  ---------   ----------    --------

BALANCE, DECEMBER 31, 1999               $      -  $     90    $     5   $      -    $ 196,339  $(155,525)  $ (134,857)   $(93,948)
                                         ========  ========    =======   ========    =========  =========   ==========    ========

                                                                       See notes to consolidated financial statements.
</TABLE>
<PAGE>
OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 AND 1997
(In thousands)
<TABLE>
<CAPTION>
- -------------------------------------------------------------------------------------------------------

                                                                      1999         1998        1997
                                                                      ----         ----        ----
OPERATING ACTIVITIES AND PORTFOLIO PURCHASING:
<S>                                                                 <C>          <C>          <C>
  Net loss                                                          $(43,957)    $(24,341)    $(58,337)
  Adjustments to reconcile net loss to net
    cash from operating activities and portfolio
    purchasing:
      Depreciation and amortization                                   34,477       32,833       35,613
      Amortization of purchased loans and
         accounts receivable portfolios                               38,722       50,703       52,042
      Extraordinary loss on extinguishment of debt                     4,208            -            -
      Compensation expense related to redemption
        of stock options and repriced options                          4,635            -            -
      Deferred taxes                                                       -          380       10,877
      Minority interest                                                    -          572            -
      Change in assets and liabilities:
        Purchases of loans and accounts receivable portfolios        (23,176)     (43,186)     (46,494)
        Other assets                                                 (13,245)       2,894          195
        Accounts payable and other liabilities                        (5,316)      (7,789)      (7,565)
                                                                    --------     --------     --------
         Net cash from operating activities
           and portfolio purchasing                                   (3,652)      12,066      (13,669)
                                                                    --------     --------     --------

INVESTING ACTIVITIES:
  Payments for acquisitions, net of cash acquired                       (877)    (168,900)     (62,913)
  Investment in FINCO                                                 (2,500)      (2,500)           -
  Acquisition of property and equipment                              (18,437)     (13,480)      (9,489)
  Purchases of loans and accounts receivable portfolios
    for resale toFINCO                                               (56,664)      (9,134)           -
  Sales of loans and accounts receivable portfolios to FINCO          56,664        9,134            -
  Other                                                                  265          261         (603)
                                                                    --------     --------     --------
        Net cash from investing activities                           (21,549)    (184,619)     (73,005)
                                                                    --------     --------     --------

FINANCING ACTIVITIES:
  Proceeds from term loans                                           400,000      225,000       55,000
  Borrowings under revolving credit agreement                        289,700      230,000       66,150
  Repayments under revolving credit agreement                       (302,200)    (236,350)     (34,300)
  Repayments of debt                                                (397,448)     (36,618)      (9,763)
  Deferred financing fees                                            (21,242)      (3,882)      (1,993)
  Proceeds from issuance of preferred and common stock               300,237            -          300
  Repurchase of preferred stock, common stock and warrants          (223,208)           -            -
  Redemption of stock options                                         (3,927)           -            -
  Recapitalization fees                                              (19,466)           -            -
                                                                    --------     --------     --------
           Net cash from financing activities                         22,446      178,150       75,394
                                                                    --------     --------     --------

NET (DECREASE)  INCREASE IN CASH AND CASH EQUIVALENTS                 (2,755)       5,597      (11,280)
CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR                           8,814        3,217       14,497
                                                                    --------     --------     --------
CASH AND CASH EQUIVALENTS, END OF YEAR                              $  6,059     $  8,814     $  3,217
                                                                    ========     ========     ========

SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION -
  Cash paid during year for interest                                $ 51,232     $ 43,923     $ 26,372
                                                                    ========     ========     ========
  Net cash paid (received) during year for taxes                    $    306     $(10,995)    $     23
                                                                    ========     ========     ========

SUPPLEMENTAL  DISCLOSURE OF NON-CASH FLOW INFORMATION
  Investment in FINCO through exchange of common stock with MDP     $  7,000     $       -    $      -
                                                                    ========     =========    ========

</TABLE>
                            See notes to consolidated financial statements.

<PAGE>
Outsourcing Solutions Inc. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(In thousands, except share and per share amounts)
- --------------------------------------------------------------------------------


1.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

     Consolidation  Policy -  Outsourcing  Solutions  Inc. is one of the largest
     providers of accounts receivable  management services in the United States.
     The consolidated  financial  statements include the accounts of Outsourcing
     Solutions  Inc.  ("OSI")  and  all  of  its   majority-owned   subsidiaries
     (collectively,  the "Company").  Ownership in entities of less than 50% are
     accounted  for  under  the  equity  method.  All  significant  intercompany
     accounts and transactions have been eliminated.

     Cash and Cash  Equivalents  - Cash and cash  equivalents  consist  of cash,
     money market  investments,  and overnight  deposits.  Cash  equivalents are
     valued at cost, which approximates market. Cash held for clients consist of
     certain  restricted  accounts which are used to maintain cash collected and
     held on behalf of the Company's clients.

     Purchased  Loans and Accounts  Receivable  Portfolios - Purchased loans and
     accounts receivable portfolios  ("Receivables") acquired in connection with
     acquisitions  in  September  1995 and  November  1996 were  recorded at the
     present value of estimated future net cash flows.  Receivables purchased in
     the  normal   course  of  business  are  recorded  at  cost.   The  Company
     periodically reviews all Receivables to assess recoverability.  Impairments
     are recognized in operations if the expected  aggregate  discounted  future
     net  operating  cash flows  derived from the  portfolios  are less than the
     aggregate carrying value (see Note 15).

     The Company  amortizes  on an  individual  portfolio  basis the cost of the
     Receivables  based on the ratio of current  collections  for a portfolio to
     current and anticipated future collections including any terminal value for
     that  portfolio.  Such  portfolio  cost  is  amortized  over  the  expected
     collection  period as  collections  are  received  which,  depending on the
     individual portfolio, generally ranges from 3 to 5 years.

     Revenue  Recognition  -  Collections  on  Receivables  owned are  generally
     recorded  as  revenue  when  received.  Proceeds  from  strategic  sales of
     Receivables  owned are  recognized as revenue when  received.  Revenue from
     collections  and  outsourcing  services is recorded  as such  services  are
     provided.  Deferred  revenue in the  accompanying  balance sheet  primarily
     relates to certain prepaid letter  services which are generally  recognized
     as earned as services are provided.

     Property  and  Equipment - Property  and  equipment  are  recorded at cost.
     Depreciation is computed on the straight-line method based on the estimated
     useful  lives  (3 years  to 30  years)  of the  related  assets.  Leasehold
     improvements are amortized over the term of the related lease.

     Intangible Assets - The excess of cost over the fair value of net assets of
     businesses  acquired is  amortized on a  straight-line  basis over 20 to 30
     years. Other identifiable  intangible assets are primarily comprised of the
     fair value of  existing  account  placements  acquired in  connection  with
     certain business combinations and non-compete agreements.  These assets are
     short-lived   and  are  being   amortized  over  the  assets'   periods  of
     recoverability,  which  are  estimated  to  be 1 to 3  years.  The  Company
     periodically   reviews   goodwill   and   other   intangibles   to   assess
     recoverability.  Impairments  will  be  recognized  in  operations  if  the
     expected future  operating cash flows  (undiscounted  and without  interest
     charges)  derived  from such  intangible  assets are less than its carrying
     value.

     Deferred  Financing  Costs - Deferred  financing  costs are being amortized
     over the terms of the related debt agreements.

     Income  Taxes - The Company  accounts  for income  taxes using an asset and
     liability  approach.  The Company recognizes the amount of taxes payable or
     refundable for the current year and deferred tax liabilities and assets for
     expected future tax consequences of events that have been recognized in the
     consolidated financial statements. The Company evaluates the recoverability
     of deferred tax assets and establishes a valuation  allowance to reduce the
     deferred  tax  assets  to an  amount  that is more  likely  than  not to be
     realized.

     Environmental Costs - All of the Company's environmental proceedings relate
     to discontinued operations of former divisions or subsidiaries of The Union
     Corporation. Costs incurred to investigate and remediate contaminated sites
     are charged to the environmental  reserves  established in conjunction with
     the Union acquisition.

     Stock-Based  Compensation  -  The  Company  accounts  for  its  stock-based
     compensation plan using the intrinsic value method prescribed by Accounting
     Principles  Board ("APB")  Opinion No. 25,  Accounting  for Stock Issued to
     Employees.  Statement of Financial  Accounting  Standard  ("SFAS") No. 123,
     Accounting for Stock-Based Compensation,  requires that companies using the
     intrinsic  value method make pro forma  disclosures of net income as if the
     fair value-based method of accounting had been applied. See Note 12 for the
     fair value disclosures required under SFAS No. 123.

     Comprehensive  Income - Effective January 1, 1998, the Company adopted SFAS
     No. 130, Reporting  Comprehensive  Income, which established  standards for
     the reporting and display of comprehensive  income and its components.  The
     adoption  of this  statement  did not  affect  the  Company's  consolidated
     financial  statements  for the three years in the period ended December 31,
     1999.  Comprehensive  loss for the three years in the period ended December
     31, 1999 was equal to the Company's net loss.

     Accounting For Transfers of Financial Assets - SFAS No. 125, Accounting for
     Transfers  and  Servicing  of  Financial  Assets  and   Extinguishments  of
     Liabilities,  provides accounting and reporting standards for transfers and
     servicing of financial  assets and  extinguishments  of liabilities.  These
     standards are based on  consistent  application  of a  financial-components
     approach that focuses on control. Under this approach,  after a transfer of
     financial  assets,  an entity recognizes the financial and servicing assets
     it controls and the  liabilities  it has incurred,  derecognizes  financial
     assets when control has been surrendered, and derecognizes liabilities when
     extinguished.    This   Statement   provides   consistent   standards   for
     distinguishing  transfers of financial assets that are sales from transfers
     that are secured borrowings.  The Company adopted SFAS No. 125 for the year
     ended  December  31,  1997.  The  adoption  of SFAS No.  125 did not have a
     material  effect on the 1997  financial  statements,  as the Company had no
     transfers during the year ended December 31, 1997.  However,  commencing in
     the fourth quarter of 1998, the Company began selling,  concurrent with its
     purchase,  certain Receivables to a special-purpose entity, OSI Funding LLC
     (FINCO) (see Note 18).

     Segment  Information  - SFAS No.  131,  Disclosures  About  Segments  of an
     Enterprise and Related Information,  established standards for the way that
     public business  enterprises report information about operating segments in
     annual  financial  statements  and also  established  standards for related
     disclosures  about  products  and  services,  geographic  areas  and  major
     customers.  Management has considered the requirements of SFAS No. 131 and,
     as  discussed  in Note 17,  believes  the Company  operates in one business
     segment.

     New  Derivatives and Hedging  Accounting  Standard - In June 1998, SFAS No.
     133,  Accounting for Derivative  Instruments  and Hedging  Activities,  was
     issued,  which is required to be adopted no later than January 1, 2001. The
     statement  provides  a  comprehensive  and  consistent   standard  for  the
     recognition  and  measurement of derivatives  and hedging  activities.  The
     Company has not  determined  the impact on the  consolidated  statement  of
     operations and consolidated balance sheet.

     Accounting  for the Costs of Computer  Systems  Developed  or Obtained  for
     Internal Use - Statement of Position  ("SOP") No. 98-1,  Accounting for the
     Costs of Computer Systems  Developed or Obtained for Internal Use, provides
     guidelines  for  capitalization  of  developmental   costs  of  proprietary
     software and  purchased  software for internal use. The adoption of SOP No.
     98-1  did not have a  material  impact  on the  consolidated  statement  of
     operations and consolidated balance sheet.

     Accounting   Estimates  -  The  preparation  of  financial   statements  in
     conformity  with  generally   accepted   accounting   principles   requires
     management  to make  estimates  and  assumptions  that affect the  reported
     amounts of assets and liabilities  and disclosure of contingent  assets and
     liabilities  at the  date of the  financial  statements  and  the  reported
     amounts of  revenues  and  expenses  during the  reporting  period.  Actual
     results could differ from those estimates.

     Earnings  Per Share - SFAS No.  128,  Earnings  per Share,  simplified  the
     calculation  of  earnings  per  share  and is  applicable  only  to  public
     companies.  Under the Securities and Exchange Commission ("SEC") disclosure
     requirements,  SFAS No. 128 is not currently applicable to the Company and,
     accordingly, earnings per share is not presented.

     Reclassifications - Certain amounts in prior periods have been reclassified
     to conform to the current year presentation, including changing the balance
     sheet presentation from classified to unclassified.

2.   ORGANIZATION,  ACQUISITIONS & RECAPITALIZATION

     OSI was formed on September  21, 1995 to build,  through a  combination  of
     acquisitions and sustained internal growth, one of the leading providers of
     accounts receivable  management services.  In 1999, the Company reorganized
     many of its acquired subsidiaries. Account Portfolios, Inc. ("API") changed
     its name to OSI  Portfolio  Services,  Inc.  Payco  American  Corporation's
     ("Payco")  largest  debt  collection  subsidiary  changed  its  name to OSI
     Collection   Services,   Inc.  and  Continental   Credit   Services,   Inc.
     ("Continental"),  A.M. Miller & Associates  ("AMM"),  Accelerated Bureau of
     Collections, Inc. ("ABC"), and former subsidiaries of The Union Corporation
     ("Union"),  Allied Bond & Collection Agency and Capital Credit, merged into
     OSI Collection Services.  Former Union subsidiary,  Interactive Performance
     changed its name to OSI  Outsourcing  Services,  Inc.  and the  Interactive
     Performance  and High  Perfomance  services  subsidiaries  merged  into OSI
     Outsourcing  Services.  The Company  purchases  and collects  portfolios of
     non-performing loans and accounts receivable for the Company's own account,
     services accounts receivable placements on a contingent and fixed fee basis
     and provides  contract  management  of accounts  receivable.  The Company's
     customers  are mainly in the  educational,  utilities,  telecommunications,
     retail,  healthcare and financial services industries.  The markets for the
     Company's services currently are the United States, Puerto Rico, Canada and
     Mexico.

     In September 1995, the Company acquired API, a partnership  which purchased
     and managed large portfolios of non-performing  consumer loans and accounts
     receivable,  for cash of  $30,000,  common  stock of  $15,000  and notes of
     $35,000, which were subsequently paid in March 1996.

     In  January  1996,  the  Company  acquired  AMM and  Continental,  accounts
     receivable  and fee services  companies,  for total cash  consideration  of
     $38,500 including transaction costs of $3,600, common stock of $6,000, a 9%
     unsecured,  subordinated  note of $5,000  (interest  payable  quarterly and
     principal due July 2001) and a 10% unsecured,  subordinated note of $3,000,
     which was subsequently paid in November 1996.

     In November 1996, the Company acquired all of the outstanding  common stock
     of Payco, an accounts  receivable  management  company primarily focused on
     healthcare,  education and bank/credit  cards, in a merger  transaction for
     cash of approximately  $154,800 including  transaction costs of $4,600. The
     Company allocated the total purchase price including additional liabilities
     reserves to the fair value of the net assets acquired resulting in goodwill
     of approximately $123,000. In addition, the Company allocated $1,000 of the
     purchase price to in-process  research and development that had not reached
     technological  feasibility  and  had  no  alternative  future  uses,  which
     accordingly was expensed at the date of the acquisition.

     In October and November 1997, the Company  acquired the assets of The North
     Shore Agency,  Inc. ("NSA"),  a fee service company  specializing in letter
     series collection services,  and ABC, a fee service company specializing in
     credit card  collections,  for total cash  consideration  of  approximately
     $53,800  including  transaction costs of $1,173 and common stock of $1,000.
     One of the acquisitions  contains certain contingent  payment  obligations,
     $2,533  through  December 31, 1999,  based on the  attainment  by the newly
     formed subsidiary of certain financial performance targets over each of the
     next two years.  Future  contingent  payment  obligations,  if any, will be
     accounted for as additional goodwill as the payments are made.

     In January 1998, the Company acquired through a tender offer  approximately
     77% of the outstanding shares of Union's common stock for $31.50 per share.
     On March 31, 1998, the Company acquired the remaining outstanding shares of
     Union when Union merged with a wholly-owned  subsidiary of the Company. The
     aggregate cash purchase price of the Union  acquisition  was  approximately
     $220,000  including  transaction costs of $10,900 and assumed  liabilities.
     The Company  financed the  acquisition  primarily with funds provided by an
     amended  credit  agreement . Union,  through  certain of its  subsidiaries,
     furnishes a broad range of credit and  receivables  management  outsourcing
     services as well as management and collection of accounts  receivable.  The
     Company allocated the total purchase price including additional liabilities
     reserves to the fair value of the net assets acquired resulting in goodwill
     of approximately $219,000.

     The above acquisitions were accounted for as purchases.  The excess of cost
     over the fair value of net assets of businesses  acquired is amortized on a
     straight-line  basis  over  20 to 30  years.  Results  of  operations  were
     included in the  consolidated  financial  statements from their  respective
     acquisition dates.

     On December 10, 1999,  the Company  consummated a transaction  with Madison
     Dearborn  Capital  Partners III, L.P.  ("MDP") and certain of the Company's
     stockholders,  optionholders  and  warrantholders  pursuant  to  which  MDP
     acquired 75.9% of OSI's common stock, most of the then outstanding  capital
     stock of OSI was  redeemed,  refinanced  its  credit  facility  and  issued
     $107,000 of preferred  stock (the  "Recapitalization").  Total value of the
     Recapitalization was approximately $790,000.

     The Recapitalization has been accounted for as a recapitalization which had
     no impact on the historical basis of assets and liabilities.

     In  accordance  with the  terms of the  Recapitalization,  the  holders  of
     approximately  85.6% of shares of the  Company's  common stock  outstanding
     immediately  prior  to the  Recapitalization  received  $37.47  in  cash in
     exchange  for  each of  these  shares.  In  addition,  the  holders  of the
     Company's preferred stock,  non-voting common stock, warrants and exercised
     stock  options,  which  pursuant to the  Recapitalization  all  outstanding
     options  became  vested,  received  $37.47 in cash in exchange  for each of
     these instruments.  Immediately following the Recapitalization,  continuing
     shareholders  owned  approximately  8.5% of the  outstanding  shares of the
     Company's common stock.

     In connection  with the  Recapitalization,  the Company  entered into a new
     credit facility providing for term loans of $400,000 and revolving loans of
     up to $75,000  (see Note 6). The proceeds of the initial  borrowings  under
     the new credit facility and the issuance of  approximately  $300,000 of the
     Company's preferred and common stock have been used to finance the payments
     of cash to cash-electing shareholders,  to pay the holders of stock options
     and stock warrants exercised or canceled, as applicable, in connection with
     the  Recapitalization,  to repay the Company's existing credit facility and
     to pay expenses incurred in connection with the Recapitalization.

     The Company incurred  various costs  aggregating  approximately  $36,780 in
     connection with  consummating the  Recapitalization.  These costs consisted
     primarily of compensation costs,  professional and advisory fees, and other
     expenses.  The compensation  costs of $10,487 consists primarily of expense
     relating to the payment of cash for vested stock options and the payment of
     change in control bonuses to certain  officers in accordance with the terms
     of their respective employment agreements. Of the other transaction related
     costs,  which includes  professional and advisory fees, and other expenses,
     the Company  expensed $6,827 and recorded  $19,466 as an additional cost of
     the repurchase of common stock in 1999. In addition to these expenses,  the
     Company also incurred  approximately  $21,100 of capitalized  debt issuance
     costs,  which  include  the  consent  payment  to  existing  note  holders,
     associated with the Recapitalization financing. These costs will be charged
     to interest expense over the terms of the related debt instruments.

     The  unaudited  pro  forma  consolidated  financial  data  presented  below
     provides pro forma effect of the Union  acquisition,  the  Recapitalization
     and the debt  extinguishment as if such transactions had occurred as of the
     beginning  of each  period  presented.  The  unaudited  results  have  been
     prepared for comparative  purposes only and do not necessarily  reflect the
     results of operations of the Company that actually  would have occurred had
     the acquisition,  the  Recapitalization  and the debt  extinguishment  been
     consummated as of the beginning of each period presented, nor does the data
     give  effect  to  any  transactions   other  than  the   acquisition,   the
     Recapitalization and the debt extinguishment.
                                                            Pro Forma
                                                       1999           1998
                                                       ----           ----

                        Net revenues                 $504,425       $486,754
                                                     ========       ========

                        Net loss                     $(23,865)      $(26,445)
                                                     ========       ========

3.   PROPERTY AND EQUIPMENT

     Property  and  equipment,  which  is  recorded  at  cost,  consists  of the
     following at December 31:
                                                        1999           1998
                                                        ----           ----

         Land                                         $  2,109        $  2,109
         Buildings                                       1,912           1,891
         Furniture and fixtures                          7,964           6,574
         Machinery and equipment                         3,016           2,479
         Telephone equipment                             9,826           8,659
         Leasehold improvements                          5,590           4,068
         Computer hardware and software                 53,843          40,785
                                                      --------        --------
                                                        84,260          66,565
         Less accumulated depreciation                 (40,613)        (26,248)
                                                      --------        --------

                                                      $ 43,647        $ 40,317
                                                      ========        ========

4.   INTANGIBLE ASSETS

     Intangible assets consist of the following at December 31:

                                                           1999         1998
                                                           ----         ----

         Goodwill                                       $ 448,651     $ 447,774
         Value of favorable contracts and placements       29,000        29,000
         Covenants not to compete                           5,053         5,021
                                                        ---------     ---------
                                                          482,704       481,795
         Less accumulated amortization                    (72,233)      (56,198)
                                                        ---------     ---------

                                                        $ 410,471     $ 425,597
                                                        =========     =========

5.   OTHER ASSETS

     Other assets consist of the following at December 31:

                                                           1999          1998
                                                           ----          ----

         Investment in FINCO                             $ 12,000      $  2,500
         Prepaid postage                                    3,326         1,007
         Other                                              7,435         8,094
                                                         --------      --------

                                                         $ 22,761      $ 11,601
                                                         ========      ========

6.   DEBT

     Debt consists of the following at December 31:
                                                           1999         1998
                                                           ----         ----

         New Credit Facility                            $ 400,000     $       -
         Prior Credit Facility                                  -       396,637
         Revolving Credit Facility                         13,000        25,500
         11% Series B Senior Subordinated Notes           100,000       100,000
         Note payable to stockholder (See Note 2)           4,429         4,429
         Other (including capital leases)                     878         1,582
                                                        ---------     ---------
                   Total debt                           $ 518,307     $ 528,148
                                                        =========     =========

     On April 28, 1997, the Company  registered  $100,000 of 11% Series B Senior
     Subordinated Notes (the "Notes") which mature on November 1, 2006, with the
     SEC to exchange for the then existing  unregistered  $100,000 of 11% Senior
     Subordinated  Notes  (the  "Private  Placement").  The  exchange  offer was
     completed by May 29, 1997.  Interest on the Notes is payable  semi-annually
     on May 1 and  November  1 of each  year.  The Notes are  general  unsecured
     obligations of the Company and are  subordinated in right of payment to all
     senior  debt of the  Company  presently  outstanding  and  incurred  in the
     future.   The  Notes  contain  certain   restrictive   covenants  the  more
     significant   of  which  are   limitations   on  asset  sales,   additional
     indebtedness, mergers and certain restricted payments, including dividends.

     In connection  with the  Recapitalization,  the Company  entered into a new
     credit  facility  providing up to $475,000 of senior bank  financing  ("New
     Credit  Facility").  The proceeds of the New Credit  Facility  were used to
     refinance  $419,818  of  indebtedness   outstanding  on  the  date  of  the
     Recapitalization which resulted in an extraordinary loss of $4,208 from the
     write-off of previously  capitalized  deferred financing fees. In addition,
     the New Credit  Facility will be used to provide for the Company's  working
     capital requirements and future acquisitions, if any.

     The New Credit  Facility  consists of a $400,000  term loan  facility and a
     $75,000 revolving credit facility (the "Revolving Facility"). The term loan
     facility  consists  of a term loan of  $150,000  ("Term Loan A") and a term
     loan of $250,000  ("Term Loan B"),  which  mature on December  10, 2005 and
     June 10,  2006,  respectively.  The Company is  required to make  quarterly
     principal  repayments on each term loan beginning January 15, 2000 for Term
     Loan B and January 15, 2001 for Term Loan A. Term Loan A bears interest, at
     the  Company's  option,  (a) at a base  rate  equal to the  greater  of the
     federal funds rate plus 0.5% or the lender's prime rate,  plus 2.25% or (b)
     at the  reserve  adjusted  Eurodollar  rate plus  3.25%.  Term Loan B bears
     interest,  at the Company's option, (a) at a base rate equal to the greater
     of the federal funds rate plus 0.5% or the lender's  prime rate,  plus 3.0%
     or (b) at the reserve adjusted Eurodollar rate plus 4.0%.

     The Revolving Facility has a term of six years and is fully revolving until
     December 10, 2005. The Revolving Facility bears interest,  at the Company's
     option,  (a) at a base rate equal to the greater of the federal  funds rate
     plus 0.5% or the  lender's  prime  rate,  plus 2.25% or (b) at the  reserve
     adjusted Eurodollar rate plus 3.25%. Also,  outstanding under the Revolving
     Facility are letters of credit of $1,989 expiring within a year.

     The one month LIBOR rate  (Eurodollar  rate) at December 31, 1999 was 5.8%.
     The three month LIBOR rate (Eurodollar rate) at December 31, 1998 was 5.3%.

     The New Credit Facility is guaranteed by substantially all of the Company's
     present domestic  subsidiaries  and is secured by substantially  all of the
     stock of the Company's  present domestic  subsidiaries and by substantially
     all of the Company's  domestic  property  assets.  The New Credit  Facility
     contains  certain  covenants the more significant of which limit dividends,
     asset sales, acquisitions and additional indebtedness,  as well as requires
     the Company to satisfy certain financial performance ratios.

     The Notes are fully and  unconditionally  guaranteed on a joint and several
     basis  by each  of the  Company's  current  domestic  subsidiaries  and any
     additional  domestic   subsidiaries  formed  by  the  Company  that  become
     guarantors under the New Credit Facility (the "Restricted Subsidiaries").

     The Restricted  Subsidiaries are wholly-owned by the Company and constitute
     all of the direct  and  indirect  subsidiaries  of the  Company  except for
     certain   subsidiaries  that  are   individually,   and  in  the  aggregate
     inconsequential.  The  Company  is  a  holding  company  with  no  separate
     operations,   although  it  incurs  some  expenses.   The  Company  has  no
     significant  assets  or  liabilities  other  than the  common  stock of its
     subsidiaries,  debt, related deferred financing costs and accrued expenses.
     The aggregate assets, liabilities,  results of operations and stockholders'
     equity of the Restricted Subsidiaries are substantially equivalent to those
     of  the  Company  on  a  consolidated  basis  and  the  separate  financial
     statements of each of the Restricted Subsidiaries are not presented because
     management has determined that they would not be material to investors.

     Summarized combined  financial  information of  the Restricted Subsidiaries
     is shown below:
                                                     1999            1998
                                                     ----            ----

               Total assets                        $584,184        $595,925
                                                   ========        ========

               Total liabilities                   $123,551        $ 78,252
                                                   ========        ========

               Operating revenue                   $504,425        $479,400
                                                   ========        ========

               Income from operations              $ 42,669        $ 39,418
                                                   ========        ========

               Net income                          $ 11,861        $ 21,189
                                                   ========        ========

Maturities of debt and capital leases at December 31, 1999 are as follows:

                                                                      Capital
                                                         Debt         Leases
                                                         ----         -------

        2000                                           $   2,619      $    675
        2001                                              14,429            95
        2002                                              17,500            19
        2003                                              32,500             -
        2004                                              40,000             -
        Thereafter                                       410,500             -
                                                       ---------      --------
        Total Payments                                   517,548           789
        Less amounts representing interest                                  30
                                                                      --------
        Present value of minimum lease payments                       $    759
                                                       ---------      ========
                                                       $ 517,548
                                                       =========

7.   OTHER LIABILITIES

     Other liabilities consist of the following at December 31:

                                                           1999        1998
                                                           ----        ----
         Accrued acquisition related office closure
            costs, over-market leases and other costs   $   7,402    $  12,103
         Accrued interest                                   4,494        6,851
         Deferred revenue                                  10,242       11,285
         Environmental reserves                            22,218       22,726
         Other                                             23,950       24,409
                                                        ---------    ---------
                                                        $  68,306    $  77,374
                                                        =========    =========

     The environmental  reserves, on an undiscounted basis, at December 31, 1999
     and  1998  are for  environmental  proceedings  as a  result  of the  Union
     acquisition.   The  Company  is  party  to  several  pending  environmental
     proceedings  involving the  Environmental  Protection Agency and comparable
     state environmental  agencies. All of these matters related to discontinued
     operations of former  divisions or  subsidiaries  of Union for which it has
     potential continuing responsibility.  Management, in consultation with both
     legal  counsel  and   environmental   consultants,   has   established  the
     aforementioned  liabilities  that it believes are adequate for the ultimate
     resolution of these environmental proceedings.  However, the Company may be
     exposed  to  additional  substantial  liability  for these  proceedings  as
     additional information becomes available over the long-term.

8.   MANDATORILY REDEEMABLE PREFERRED STOCK

     Mandatorily  redeemable  preferred  stock  consists  of  the  following  at
     December 31, 1999:
                                     14% Senior
                                     Mandatorily
                                     Redeemable      Junior
                                     Preferred      Preferred
                                       Stock          Stock         Total
                                     ------------   ---------     ---------

     Balance at December 31, 1998     $       -     $       -     $       -
     Issuance of stock                   77,634         7,000        84,634
     Accrued dividends                      856            21           877
     Accretion of preferred stock           205             -           205
                                      ---------     ---------     ---------
     Balance at December 31, 1999     $  78,695     $   7,021     $  85,716
                                      =========     =========     =========

     On December 10, 1999, in connection with the Recapitalization, the Board of
     Directors  authorized  50,000  shares  of  Class A 14%  Senior  Mandatorily
     Redeemable  Preferred Stock, no par value and 150,000 shares of Class B 14%
     Senior Mandatorily  Redeemable Preferred Stock, no par value.  Furthermore,
     the  Company  issued  25,000  shares  of  Class  A 14%  Senior  Mandatorily
     redeemable  Preferred Stock, ("Class A"), Series A, no par value and 75,000
     shares  of  Class B 14%  Senior  Mandatorily  Redeemable  Preferred  Stock,
     ("Class  B"),  Series A, no par value;  collectively  referred to as Senior
     Preferred Stock; along with 596,913.07 shares of the Company's common stock
     for  $100,000.  The Company may issue up to one  additional  series of each
     Class A and Class B solely to the  existing  holders in exchange for shares
     of Class A,  Series A or Class B, Series A. The  liquidation  value of each
     share  of  Senior  Preferred  Stock  is  $1,000  plus  accrued  and  unpaid
     dividends.  Dividends,  as  may  be  declared  by the  Company's  Board  of
     Directors, are cumulative at an annual rate of 14% of the liquidation value
     and are payable quarterly.  The Company may, at its option and upon written
     notice  to  preferred  shareholders,  redeem  all  or  any  portion  of the
     outstanding  Senior  Preferred  Stock on a pro-rata basis at the redemption
     prices in cash at a stated  percentage of the  liquidation  value plus cash
     equal to all accrued and unpaid dividends.  The redemption prices for Class
     A are 110%,  114%, 107%,  103.5% and 100% of the liquidation  value for the
     period  December  15, 1999  through  June 15,  2001,  June 16, 2001 through
     December 14, 2003,  December 15, 2003 through  December 14, 2004,  December
     15, 2004 through  December  14, 2005 and December 15, 2005 and  thereafter,
     respectively.  The redemption  price for Class B is 100% of the liquidation
     value.  However,  on December 10, 2007,  the Company must redeem all of the
     shares of the Senior Preferred Stock then outstanding at a redemption price
     equal to 100% of the  liquidation  value per share plus  accrued and unpaid
     dividends. Pursuant to the Company's financing arrangements, the payment of
     dividends  and/or the  repurchase  of shares of Senior  Preferred  Stock is
     allowed  as long as no  default on the  financing  arrangements  shall have
     occurred.  The  14%  Senior  Mandatorily  Redeemable  Preferred  Stock  was
     recorded at $77,634 to take into account common stock issued in conjunction
     with the sale of the Senior Preferred Stock and will accrete to $100,000 by
     December 10, 2007 using the interest rate method.

     On December 10, 1999, in connection with the Recapitalization,  the Company
     authorized  50,000 shares and issued 7,000 shares of Junior Preferred Stock
     ("Junior Preferred Shares"). The liquidation value of each Junior Preferred
     Share is $1,000 plus  accrued and unpaid  dividends.  Dividends,  as may be
     declared by the Company's  Board of Directors,  are cumulative at an annual
     rate of 5% of the liquidation  value until December 10, 2003 and then at an
     annual rate of 8% thereafter and are payable annually; however the dividend
     rate will increase to 20% upon consummation of certain events.  The Company
     will pay dividends in the form of additional Junior Preferred  Shares.  The
     Company may, at its sole option and upon written notice, redeem, subject to
     limitations,  all or any portion of the outstanding Junior Preferred Shares
     for $1,000 per share plus cash equal to all accrued  and unpaid  dividends,
     through  the  redemption  date,  whether  or not such  dividends  have been
     authorized  or declared.  However,  on January 10,  2008,  the Company must
     redeem all of the shares of the Junior  Preferred Stock then outstanding at
     a  redemption  price  equal to $1,000  per share  plus  accrued  and unpaid
     dividends as long as all of the shares of the Senior  Preferred  Stock have
     been redeemed.  Upon  consummation  of a primary public  offering having an
     aggregate  offering  value of at  least  $50,000,  each  holder  of  Junior
     Preferred  Shares  shall have the right to convert  all,  but not less than
     all,  into shares of voting  common  stock  based upon the public  offering
     price.

9.   STOCKHOLDERS' EQUITY AND WARRANTS

     Each share of Non-voting  common stock is convertible  at the  shareholders
     option into an equal number of shares of Voting common stock subject to the
     requirements set forth in the Company's Certificate of Incorporation.

     In connection  with the  Recapitalization,  all warrants  (46,088.67)  then
     outstanding were exchanged for cash with each holder receiving cash for the
     differential  between  $37.47 per share and their exercise price of $12.50.
     Consequently, there are no warrants outstanding at December 31,1999.

10.  INCOME TAXES

     Major components of the Company's income tax provision are as follows:

                                                1999        1998        1997
                                                ----        ----        ----
     Current:
           Federal                            $     -      $     -    $    -
           State                                  550          450        250
           Foreign                                209            -          -
                                              -------      -------    -------
                Total current                     759          450        250
                                              -------      -------    -------
     Deferred:
           Federal                                  -            -      9,513
           State                                    -          380      1,364
           Foreign                                  -            -          -
                                              -------      -------    -------
                Total deferred                      -          380     10,877
                                              -------      -------    -------
                Provision for income taxes    $   759      $   830    $11,127
                                              =======      =======    =======

     Deferred income taxes reflect the net tax effects of temporary  differences
     between  the  carrying  amounts of assets  and  liabilities  for  financial
     reporting purposes and the amounts used for income tax reporting  purposes.
     The Company's  deferred income taxes result  primarily from  differences in
     loans and  accounts  receivable  purchased,  amortization  methods on other
     intangible assets and depreciation methods on fixed assets.

     Net deferred tax assets consist of the following at December 31:

                                                       1999            1998
                                                       ----            ----
      Deferred tax assets:
            Net operating loss carryforwards         $ 52,302         $ 41,143
            Accrued liabilities                        16,812           18,001
            Loans and accounts receivable               1,382            3,670
            Property and equipment                      1,028            1,311
            Intangible assets                           3,824            4,192
                Tax credit carry forwards               3,418                -
                                                     --------         --------
      Total deferred tax assets                        78,766           68,317
      Less valuation allowance                        (78,766)         (68,317)
                                                     --------         --------
      Net deferred tax assets                        $      -         $      -
                                                     ========         ========

     The  valuation  allowance  was $78,766 and $68,317 at December 31, 1999 and
     1998,  respectively.  The Company has  determined  the valuation  allowance
     based upon the weight of available evidence regarding future taxable income
     consistent  with the  principles  of SFAS No.  109,  Accounting  for Income
     Taxes. The $10,449 increase in the valuation  allowance during 1999 was the
     result of net changes in temporary differences,  and an increase in the net
     operating loss and tax credit  carryforwards.  The valuation allowance also
     includes amounts related to previous  acquisitions  from years before 1999.
     Future  realization  of these  deferred  tax  assets  would  result  in the
     reduction of goodwill recorded in connection with the acquisitions.

     The Company has federal net operating loss  carryforwards of $127,347 as of
     December  31,  1999  available  to  offset  future  taxable  income  of the
     consolidated group of corporations.  Since the Recapitalization transaction
     on December 10, 1999  constituted a change of ownership,  tax law imposes a
     limitation  on  the  future  use  of  the  Company's  net  operating   loss
     carryforwards  generated  through the date of the change in ownership.  The
     annual limit is equal to the long-term  tax-exempt bond rate times the fair
     imputed  value of the  Company's  stock  immediately  before  the change in
     ownership.  In addition,  the Company  acquired a net operating  loss carry
     forward of $3,800 with the  acquisition of Union that is subject to special
     tax  law  restrictions  that  limit  its  potential  benefit.   These  loss
     carryforwards  expire between 2010 and 2019. The Company also has available
     federal tax credit carryforwards of approximately $616 which expire between
     2003 and 2012,  federal minimum tax credit  carryforwards  of approximately
     $759 which may be carried forward indefinitely and various state tax credit
     carryforwards of approximately $2,043 with various expiration dates.

     Since the  Company  has a  history  of  generating  net  operating  losses,
     management  does not expect the Company to generate  taxable  income in the
     foreseeable  future  sufficient  to  realize  tax  benefits  from  the  net
     operating loss  carryforwards  or the future reversal of the net deductible
     temporary  differences.  The amount of the deferred  tax assets  considered
     realizable,  however,  could be  increased  in future years if estimates of
     future taxable income during the carryforward period change.

     A reconciliation of the Company's reported income tax provision to the U.S.
     federal statutory rate is as follows:

                                              1999       1998       1997
                                              ----       ----       ----

     Federal taxes at statutory rate       $(13,257)   $(7,994)   $(16,052)

     State income taxes (net of federal
       tax benefits)                           (874)        18      (2,092)

     Foreign income taxes                         -          -           -

     Nondeductible amortization               3,753      3,414       1,406

     Other                                    2,371        249      (4,567)

     Deferred tax valuation allowance         8,766      5,143      32,432
                                           --------    -------    --------

     Provision for income taxes            $    759    $   830    $ 11,127
                                           ========    =======    ========


11.  RELATED PARTY TRANSACTIONS

     In  connection  with  the  agreements   executed  in  connection  with  the
     Recapitalization  discussed in Note 2, the Company paid  transaction  costs
     and advisory fees to certain Company stockholders.  Such costs were $17,092
     for the year end December 31, 1999.

     The  Company  had  an  agreement  with  an  affiliate  of  certain  Company
     stockholders  to provide  management and investment  services for a monthly
     fee of $50. The Company recorded management fees to this entity of $450 for
     the year ended December 31, 1997.  The agreement was  terminated  September
     30, 1997.

     Subject  to  the  agreements   executed  in  connection  with  the  various
     acquisitions,  the  Private  Placement  discussed  in  Note  6 and  certain
     management and advisory agreements, the Company has paid to certain Company
     stockholders  transaction  costs and advisory  fees.  Such costs were zero,
     $3,466 and $1,600 for the years ended  December  31,  1999,  1998 and 1997,
     respectively.

     Under  various  financing   arrangements   associated  with  the  Company's
     acquisitions and credit facility,  the Company incurred interest expense of
     $3,376,  $2,333 and $3,317 for the years ended December 31, 1999,  1998 and
     1997,  respectively,  to  certain  Company  stockholders  of which one is a
     financial  institution  and was  co-administrative  agent of the  Company's
     prior credit facility.

     In December 1997, the Company invested $5,000 for a minority  interest in a
     limited  liability  corporation  (the "LLC") for the  purpose of  acquiring
     purchased loan and accounts receivable portfolios. The majority interest in
     the LLC is held by an affiliate of one of the  Company's  stockholders.  In
     the fourth  quarter of 1998,  the Company wrote down its  investment in the
     LLC by $3,000 which is included in amortization expense in the accompanying
     consolidated  statement  of  operations.  The write down  resulted  from an
     analysis of the carrying  value of the  purchased  portfolios  owned by the
     LLC. In December  1998,  the Company  entered  into an  agreement  with the
     majority owner of the LLC to settle all  outstanding  disputes  relating to
     the  sourcing  and  collection  of  certain  purchased  loan  and  accounts
     receivable  portfolios.  As part of the  settlement,  the  Company was paid
     $3,000  which was  recorded  in  revenue in the  accompanying  consolidated
     statement of operations.

12.  STOCK OPTION AND AWARD PLAN

     The Company has  established  the  Outsourcing  Solutions  Inc.  1995 Stock
     Option and Stock  Award Plan (the  "Plan").  The Plan is a stock  award and
     incentive  plan which permits the issuance of options,  stock  appreciation
     rights ("SARs") in tandem with such options,  restricted  stock,  and other
     stock-based awards to selected employees of and consultants to the Company.
     The Plan reserved 304,255 Voting Common Shares for grants and provides that
     the term of each  award,  not to exceed ten  years,  be  determined  by the
     Compensation  Committee of the Board of Directors (the "Committee") charged
     with  administering  the Plan.  In February  1997,  the Board of  Directors
     approved an increase to the reserve of Voting Common Shares to 500,000 with
     an additional approval to 750,000 in December 1997.

     Under the terms of the Plan, options granted may be either  nonqualified or
     incentive  stock options and the exercise  price  generally may not be less
     than the fair market value of a Voting Common  Share,  as determined by the
     Committee,  on the date of grant.  SARs  granted  in tandem  with an option
     shall  be  exercisable  only  to  the  extent  the  underlying   option  is
     exercisable and the grant price shall be equal to the exercise price of the
     underlying option. As of December 31, 1999, no SARs have been granted.  The
     awarded  stock  options  vest over three to four years and  vesting  may be
     accelerated  upon the  occurrence  of a change in control as defined in the
     Plan. The options expire ten years after date of grant.

     In June, 1999, 25,500 options were repriced from a grant price of $40.00 to
     $25.00.  In addition,  58,500  options were  repriced from a grant price of
     $65.00 or $50.00 to  $40.00.  Simultaneously,  the  vesting  provisions  of
     certain  options  were  modified  to provide  for  prorata  vesting  over a
     specified number of years. Accordingly, compensation expense was recognized
     during  1999 as a result of these  modifications  of  certain  options.  In
     addition,  in  connection  with  the   Recapitalization,   certain  options
     exercised and the holders of such options  received a cash payment equal to
     the exercise price of such options and $37.47, the price per share at which
     the Recapitalization was consummated.

     A summary of the 1995 Stock Option and Stock Award Plan is as follows:

                                               Number of
                                               Shares of        Weighted Average
                                             Stock Subject       Exercise Price
                                              to Options            Per Share
                                            --------------      ----------------

       Outstanding at January 1, 1997            246,021             $14.23
       Granted                                   397,500              27.99
       Forfeited                                 (75,000)             22.33
                                              ----------
       Outstanding at December 31, 1997          568,521              22.78
       Granted                                    64,300              58.83
       Forfeited                                 (54,000)             35.19
                                              ----------
       Outstanding at December 31, 1998          578,821              25.63
       Granted                                   214,000              40.00
       Forfeited                                (104,500)             28.52
       Exercised                                (245,396)             18.59
                                              ----------
       Outstanding at December 31, 1999          442,925              31.69
                                              ==========

       Reserved for future option grants         307,075


     Exercisable  shares at  December  31,  1999,  1998 and 1997  were  442,925,
     105,784 and 49,647, respectively.

     A summary of stock options outstanding at December 31, 1999 is as follows:

                               Options Outstanding         Options Exercisable
                       --------------------------------   ----------------------
                                    Weighted
                                    Average
                                   Remaining
                        Number    Contractual  Exercise     Number      Exercise
     Exercise Price  Outstanding      Life       Price    Exercisable     Price
     --------------  -----------  -----------  --------   -----------   --------
        $12.50          70,175    6.7 years     $12.50       70,175      $12.50
        $25.00         116,750    7.6 years     $25.00      116,750      $25.00
        $40.00         256,000    9.1 years     $40.00      256,000      $40.00
                       -------                              -------
     $12.50-$40.00     442,925    8.6 years     $31.69      442,925      $31.69
                       =======                              =======

     The Company  accounts for the Plan in  accordance  with APB Opinion No. 25,
     under which no  compensation  cost has been  recognized for the majority of
     stock option awards. As required by SFAS No. 123, the Company has estimated
     the fair value of its option grants since  January 1, 1996.  The fair value
     for these  options  was  estimated  at the date of the  grant  based on the
     following weighted average assumptions:

                                              1999        1998          1997
                                              ----        ----          ----

       Risk free rate                         5.0%         5.0%         5.44%
       Expected dividend yield of stock         0%           0%            0%
       Expected volatility of stock             0%           0%            0%
       Expected life of option (years)         10.0       10.0          10.0

     Since the Company's common stock is not publicly traded, the expected stock
     price volatility is assumed to be zero. The weighted fair values of options
     granted  during  1999,  1998 and 1997  were  $15.74,  $23.14,  and  $12.29,
     respectively. The Company's pro forma information is as follows:

                                        1999           1998            1997
                                        ----           ----            ----
       Net loss:
            As reported              $(43,957)      $(24,341)       $(58,337)
            Pro forma                 (45,436)       (25,742)        (59,570)

     In addition,  the Committee may grant  restricted  stock to participants of
     the Plan at no cost. Other than the  restrictions  which limit the sale and
     transfer  of these  shares,  recipients  of  restricted  stock  awards  are
     entitled  to vote shares of  restricted  stock and  dividends  paid on such
     stock. No restricted stock has been granted as of December 31, 1999.

13.  COMMITMENTS AND CONTINGENCIES

     From time to time,  the  Company  enters  into  servicing  agreements  with
     companies  which  service  loans  for  others.  The  servicers  handle  the
     collection efforts on certain  nonperforming  loans and accounts receivable
     on the Company's  behalf.  Payments to the servicers  vary depending on the
     servicing  contract.  Current  contracts  expire on the anniversary date of
     such  contracts  but  are  automatically  renewable  at the  option  of the
     Company.

     A subsidiary of the Company has several Portfolio Flow Purchase Agreements,
     no longer than one year, whereby the subsidiary has a monthly commitment to
     purchase  nonperforming  loans meeting certain  criteria for an agreed upon
     price  subject to due  diligence.  The purchases  under the Portfolio  Flow
     Purchase  Agreements  were $33,303  which  includes  amounts  purchased and
     subsequently sold to FINCO (see Note 18), $25,521 and $20,661 for the years
     ended December 31, 1999, 1998 and 1997, respectively.

     The Company  leases  certain  office  space and  computer  equipment  under
     non-cancelable  operating leases.  These  non-cancelable  operating leases,
     with  terms in  excess  of one  year,  are due in  approximate  amounts  as
     follows:
                                                  Amount
                                                 --------
                   2000                          $ 16,329
                   2001                            14,019
                   2002                            10,551
                   2003                             8,033
                   2004                             6,668
                   Thereafter                      18,004
                                                 --------
                     Total lease payments        $ 73,604
                                                 ========

     Rent expense under operating leases was $16,974, $15,800 and $8,100 for the
     years ended December 31, 1999, 1998 and 1997, respectively.

14.  LITIGATION

     At  December  31,  1999,  the  Company  was  involved  in a number of legal
     proceedings  and claims  that were in the  normal  course of  business  and
     routine  to the  nature of the  Company's  business.  While the  results of
     litigation cannot be predicted with certainty, the Company has provided for
     the estimated  uninsured amounts and costs to resolve the pending suits and
     management,  in  consultation  with legal  counsel,  believes that reserves
     established for the ultimate  resolution of pending matters are adequate at
     December 31, 1999.

15.  FAIR VALUE OF FINANCIAL INSTRUMENTS

     The estimated fair values and the methods and assumptions  used to estimate
     the fair values of the financial  instruments of the Company as of December
     31,  1999 and 1998 are as  follows.  The  carrying  amount of cash and cash
     equivalents  and  long-term  debt  except the Notes,  approximate  the fair
     value.  The  approximate  fair value of the Notes at December  31, 1999 and
     1998 was $97,000 and $95,300, respectively. The fair value of the long-term
     debt was determined based on current market rates offered on notes and debt
     with  similar  terms and  maturities.  The fair  value of  Receivables  was
     determined based on both market pricing and discounted expected cash flows.
     The discount  rate was based on an acceptable  rate of return  adjusted for
     the risk inherent in the Receivable portfolios. The estimated fair value of
     Receivables approximated its carrying value at December 31, 1999 and 1998.

     In  December  1997,  the  Company  completed  an  in-depth  analysis of the
     carrying value of its Receivables.  This analysis included an evaluation of
     achieved  portfolio  amortization  rates,  historical and estimated  future
     costs to collect, as well as projected total future collection levels. As a
     result  of this  analysis,  the  Company  recorded  $10,000  of  additional
     amortization  in  December  1997  relating to the  Receivables  acquired in
     September  1995 in  conjunction  with the Company's  acquisition of API, to
     reduce their carrying value to estimated fair value.

16.  EMPLOYEE BENEFIT PLANS

     At December 31,  1997,  the Company had five  defined  contribution  plans.
     During 1998, the Company combined four of these defined  contribution plans
     into a new defined  contribution plan sponsored by the Company. At December
     31, 1999 and 1998, the Company has five defined contribution plans, four of
     which it acquired through the Union  acquisition,  which provide retirement
     benefits to the majority of all full time employees.  The Company matches a
     portion of employee  contributions to the plans.  Company  contributions to
     these plans, charged to expense, were $1,654, $1,570 and $276 for the years
     ended December 31, 1999, 1998 and 1997, respectively.

17.   ENTERPRISE WIDE DISCLOSURE

     The Company operates in one business  segment.  As a strategic  receivables
     management  company,  the  primary  services  of  the  Company  consist  of
     collection   services,   portfolio   purchasing  services  and  outsourcing
     services.  In  addition,  the  Company  derives  substantially  all  of its
     revenues from domestic customers.

     The following  table presents the Company's  revenue by type of service for
     the year ended December 31:
                                               1999         1998         1997
                                               ----         ----         ----
      Collection services                  $ 362,964     $ 350,080    $ 180,871
      Portfolio purchasing services           80,391        82,399       67,809
      Outsourcing services                    61,070        46,921       23,003
                                           ---------     ---------    ---------
           Total                           $ 504,425     $ 479,400    $ 271,683
                                           =========     =========    =========


18.  PURCHASED LOANS AND ACCOUNTS RECEIVABLE PORTFOLIOS FINANCING

     In October 1998, a  special-purpose  finance  company,  OSI Funding  Corp.,
     formed  by the  Company,  entered  into  a  revolving  warehouse  financing
     arrangement  (the  "Warehouse  Facility")  for up to  $100,000  of  funding
     capacity for the purchase of loans and accounts receivable  portfolios over
     its five year term. In connection  with the  Recapitalization,  OSI Funding
     Corp.  converted to a limited  liability company and is now OSI Funding LLC
     ("FINCO"),  with OSI owning approximately 78% of the financial interest but
     having only  approximately 29% of the voting rights. In connection with the
     establishment  of the  Warehouse  Facility,  FINCO entered into a servicing
     agreement   with  a   subsidiary   of  the   Company  to  provide   certain
     administrative and collection services on a contingent fee basis (i.e., fee
     is based on a percent of amount collected) at prevailing market rates based
     on the nature and age of  outstanding  balances to be collected.  Servicing
     revenue  from  FINCO  is  recognized  by the  Company  as  collections  are
     received.  All borrowings by FINCO under the Warehouse Facility are without
     recourse to the Company.

     The following summarizes the transactions between the Company and FINCO the
     the year ended December 31:
                                                               1999       1998
                                                               ----       ----
         Sales of purchased loans and accounts receivables
               portfolios by the Company to FINCO            $56,664     $9,134

         Servicing fees paid by FINCO to the Company         $13,481       $792

     Sales of purchased loans and accounts receivable  portfolios by the Company
     to FINCO were in the same amount and occurred shortly after such portfolios
     were  acquired  by the  Company  from the  various  unrelated  sellers.  In
     conjunction with sales of Receivables to FINCO and the servicing agreement,
     the Company  recorded  servicing  assets which are being amortized over the
     servicing agreement.  The carrying value of such servicing assets is $1,300
     at December 31, 1999 and was not considered material at December 31, 1998.

     At  December  31, 1999 and 1998,  FINCO had  purchased  loans and  accounts
     receivable portfolios of $42,967 and $8,361, respectively.  At December 31,
     1999 and 1998,  FINCO had  outstanding  borrowings  of $32,051  and $6,482,
     respectively, under the Warehouse Facility.

19.  NONRECURRING EXPENSES

     After the Company's formation and seven acquisitions, the Company adopted a
     strategy to align the Company along  business  services and establish  call
     centers  of  excellence.  As a  result,  the  Company  incurred  $5,063  of
     nonrecurring  conversion,  realignment and relocation expenses for the year
     ended December 31, 1999.  These expenses  include costs  resulting from the
     temporary  duplication  of  operations,  closure of certain  call  centers,
     hiring  and  training  of new  employees,  costs of  converting  collection
     operating systems, and other one-time and redundant costs.

<PAGE>



INDEPENDENT AUDITORS REPORT

To the Stockholders of Outsourcing Solutions Inc.:

We have audited the consolidated  financial statements of Outsourcing  Solutions
Inc. and it  subsidiaries  as of December 31, 1999 and 1998, and for each of the
three years in the period ended  December  31, 1999,  and have issued our report
thereon dated March 28, 2000; such consolidated financial statements and report
is  included  elsewhere  in  this  Form  10-K.  Our  audits  also  included  the
consolidated  financial statement schedule of Outsourcing Solutions Inc. and its
subsidiaries, listed in the accompanying index at Item 14(a)2. This consolidated
financial statement schedule is the responsibility of the Company's  management.
Our responsibility is to express an opinion based on our audits. In our opinion,
such consolidated  financial statement schedule,  when considered in relation to
the basic consolidated financial statements taken as a whole, presents fairly in
all material respects the information set forth therein.

/s/ Deloitte & Touche LLP
- ---------------------------
Deloitte & Touche LLP

St. Louis, Missouri
March 28, 2000


<PAGE>



                                                                     Schedule II

Outsourcing Solutions Inc. and Subsidiaries
Valuation and Qualifying Accounts and Reserves
For the year ended December 31, 1999, 1998 and 1997
(in thousands)

       Column A        Column B       Column C             Column D    Column E
- --------------------  ---------  -----------------------  ----------  ----------
                                      Additions              (B)
                        Balance  -----------------------
                        @ beg.   Charged    Charged to    Deductions   Balance @
                          of       to         Other       (Please       end of
      Description       Period   Expenses   Accounts (A)   explain)     Period
- ------------------------------   --------   ------------  ----------   ---------

Allowance for doubtful
  accounts:

        1999            1,309        651            -       1,431          529
                       ======       ====         ====      ======       ======

        1998              538        108          798         135        1,309
                       ======       ====         ====      ======       ======

        1997              641        367            -         470          538
                       ======       ====         ====      ======       ======


(A)  For 1998, Union balance at date of acquisition.
(B)  Accounts receivable write-offs and adjustments, net of recoveries.


                     ASSIGNMENT AND STOCK PURCHASE AGREEMENT

     THIS ASSIGNMENT AND STOCK PURCHASE AGREEMENT, dated as of December 10, 1999
(this "Agreement"),  is made by and among Outsourcing Solutions Inc., a Delaware
corporation  (the  "Company"),  Madison  Dearborn  Capital  Partners  III,  L.P.
("MDP"),  Madison Dearborn Special Equity III, L.P.  ("MDSE"),  Special Advisors
Fund  I,  L.L.C.  ("SAE"),  DB  Capital  Investors,  L.P.  ("DB"),  First  Union
Investors,  Inc.  ("First  Union"),  Abbott  Capital  1330  Investors  II,  L.P.
("Abbott"),  Abbott Capital Private Equity Fund III, L.P.  ("Abbott  III"),  BNY
Partners Fund, L.L.C.  ("BNY"),  FBR Financial Fund II, L.P. ("FBR") and Harvest
Opportunity  Partners,  L.P.  ("Harvest",  and along with MDSE,  SAE,  DB, First
Union,  Abbott,  Abbott III,  BNY and FBR a  "Purchaser"  and  collectively  the
"Purchasers").  Except as otherwise indicated, capitalized terms used herein are
defined in Section 7 hereof.

     WHEREAS,  MDP,  the Company and others are parties to a Stock  Subscription
and Redemption Agreement, dated as of October 8, 1999, and attached as Exhibit 1
hereto,  and a First Amendment to Stock  Subscription and Redemption  Agreement,
dated as of the date hereof,  and attached as Exhibit 2 hereto (as amended,  the
"Recapitalization Agreement");

     WHEREAS,  MDP  wishes to assign  certain of its rights in, to and under the
Recapitalization  Agreement to the  Purchasers,  and the  Purchasers  wish to be
assigned  certain  of  MDP's  rights  in,  to  and  under  the  Recapitalization
Agreement;

     NOW  THEREFORE,  subject  to the  terms  and  conditions  set  forth in the
Recapitalization  Agreement  and  other  good and  valuable  consideration,  the
receipt and  sufficiency  of which is hereby  acknowledged,  the parties  hereto
agree as follows:

     Section  1.  Assignment.  Subject  to the  terms and  conditions  set forth
herein, MDP hereby grants, transfers and assigns to each Purchaser, individually
and not  jointly  and  severally,  the right  pursuant  to the  Recapitalization
Agreement  to purchase  from the Company  such shares of Voting  Common Stock or
Non-Voting  Common  Stock,  as  applicable,  as set forth on Schedule 1 attached
hereto together with all rights, title, interest and remedies related thereto as
set forth in the  Recapitalization  Agreement or that may otherwise be available
under applicable law (the  "Assignment").  Each Purchaser,  individually and not
jointly  and  severally,  hereby  accepts  the  Assignment;  provided,  that the
obligations of each Purchaser  pursuant to this  Assignment  shall be limited to
the extent of the obligations  set forth in this  Agreement.  The Company hereby
consents to the Assignment.

     Section 2. Sale of Common Stock. Pursuant to the Assignment, and subject to
the terms and  conditions of the  Recapitalization  Agreement,  the Company will
sell to each Purchaser,  and each Purchaser will purchase from the Company, such
shares as set forth on Schedule 1 of Voting  Common  Stock,  par value $0.01 per
share (the "Voting Common Stock") and Non-Voting  Common Stock,  par value $0.01
per share (the "Non-Voting Common Stock", together with the Voting Common Stock,
the "Common  Stock"),  as  applicable,  for a purchase price of $37.54 per share
(being  the same  purchase  price per share of Voting  Common  Stock paid by MDP
under the Recapitalization Agreement).

     Section 3. The Closing.  The closing of the sale and purchase of the Common
Stock  hereunder (the "Closing") will take place at the offices of White & Case,
1155 Avenue of the  Americas,  New York,  New York 10036.  At the  Closing,  the
Company will deliver to each Purchaser a certificate or certificates  evidencing
the  number  of  shares  of  Common  Stock to be  purchased  by such  Purchaser,
registered in the name of such Purchaser  against  payment of the purchase price
therefor by delivery of a cashier's or certified  check or checks of immediately
available  funds or by wire transfer of  immediately  available  funds to a bank
account designated by the Company.

     Section 4. Conditions Precedent to Sale of Common Stock.

     4.A. Conditions to Each Party's Obligations.  The respective obligations of
each of the  parties  hereto  to  effect  the  transactions  set  forth  in this
Assignment  shall be subject to fulfillment or waiver at or prior to the Closing
of each of the  conditions  set forth in  Section  5.01 of the  Recapitalization
Agreement.

     4.B.  Conditions to  Obligations  of the Company.  The  obligations  of the
Company to effect the sale of the Common Stock pursuant to this Assignment shall
be subject to the fulfillment at Closing of the following conditions, any one of
which may be waived by the Company.

     (a) The  representations  and warranties of each Purchaser set forth herein
shall be true and correct in all respects.

     (b) Each  Purchaser  shall have  performed  and  complied  in all  material
respects with
all of the covenants and agreements  and satisfied in all material  respects all
of the conditions  required by this  Assignment to be complied with or satisfied
by each Purchaser at or prior to Closing.

     (c) Each other condition set forth in Section 5.02 of the  Recapitalization
Agreement shall be fulfilled at or prior to the Closing.

     4.C.  Conditions to Obligations of each Purchaser.  The obligations of each
Purchaser to effect the purchase of the Common Stock pursuant to this Assignment
shall be subject to the fulfillment at Closing of the following conditions,  any
one of which may be waived by the  applicable  Purchasers  with  respect  to its
obligations:

     (a) The  representations  and  warranties  of the Company set forth  herein
shall be true and correct in all respects.

     (b) The Company shall have performed and complied in all material  respects
with all of the covenants and agreements and satisfied in all material  respects
all of the  conditions  required  by  this  Assignment  to be  complied  with or
satisfied by the Company at or prior to Closing.

     (c) Each other condition set forth in Section 5.03 of the  Recapitalization
Agreement shall be fulfilled at or prior to the Closing.

     Section 5.  Representations  and  Warranties  of the  Company.  The Company
hereby represents and warrants to each Purchaser each of the representations and
warranties  of the  Company  set forth in Section  3.01 of the  Recapitalization
Agreement,  which are incorporated herein, were true and correct in all respects
when made on October 8, 1999.

     Section 6. Purchasers' Representations and Warranties.

     6.A. Purchasers' Investment  Representations.  Each Purchaser individually,
and not jointly or severally,  hereby  represents that he or it is acquiring the
Common  Stock  purchased  hereunder  for his or its own account with the present
intention of holding such securities for investment  purposes and that it has no
intention of selling such  securities in a public  distribution  in violation of
federal or state  securities laws;  provided that nothing  contained herein will
prevent  the  Purchaser  and the  subsequent  holders  of such  securities  from
transferring   such  securities  in  compliance  with  applicable  law  and  the
Stockholders Agreement.  Each certificate for Common Stock will be conspicuously
imprinted with a legend substantially in the form set forth in Section 10 of the
Stockholders Agreement.

     6.B. Other Representations and Warranties of the Purchasers. Each Purchaser
individually,  and not  jointly or  severally,  represents  and  warrants to and
covenants and agrees with, the Company that:

     (i) the  Purchaser  is an  "accredited  investor" as defined in Rule 501(a)
under the Securities Act; and

     (ii) the  Purchaser  has all  requisite  power and authority to enter into,
deliver  and  consummate  the   transactions   contemplated  by  this  Agreement
(including  the purchase of the  securities  to be  purchased  by the  Purchaser
hereunder) and this Agreement has been duly  authorized,  executed and delivered
by the Purchaser and constitutes a valid and binding obligation of the Purchaser
enforceable  in  accordance  with its  terms  (subject  to the  availability  of
equitable  remedies  and to the  laws  of  bankruptcy  and  other  similar  laws
affecting creditors' rights generally) and, as applicable,  does not violate the
Purchaser's charter, by-laws or other organizational documents.

     Section 7. Definitions.

     "Bylaws"  means the Bylaws of the Company,  as such Bylaws may be modified,
amended or amended and restated from time to time.

     "Certificate  of  Incorporation"  means the  Company's  Fourth  Amended and
Restated Certificate of Incorporation.

     "Person" means an  individual,  a  partnership,  a  corporation,  a limited
liability  company,  an  association,  a joint stock  company,  a trust, a joint
venture,  an  unincorporated  organization  or  a  governmental  entity  or  any
department, agency, or political subdivision thereof.

     "Securities  Act" means the  Securities  Act of 1933,  as  amended,  or any
similar federal law then in force.

     "Stockholders Agreement" means the Stockholders Agreement,  dated as of the
date hereof, by and among the parties hereto and others.

     Section 8. Miscellaneous.

     8.A.  Amendments  and Waivers.  Except as otherwise  provided  herein,  any
provision hereof may be amended or waived generally and the Company may take any
action  herein  prohibited,  or omit to perform  any act herein  required  to be
performed  by it, only if the Company has  obtained  the written  consent of the
holders of at least a majority of the outstanding  shares of Common Stock issued
hereunder  and,  to the  extent  that  any  modification,  amendment  or  waiver
adversely affects the rights of the holders of any class of Common Stock, by the
holders  of at least a  majority  of the  outstanding  shares  initially  issued
hereunder of such adversely affected class of Common Stock. No course of dealing
between the  Company and any holder of Common  Stock or any delay on the part of
any such  holder in  exercising  any  rights  hereunder  or under any  agreement
contemplated hereby or under the Certificate of Incorporation or the Bylaws will
operate as a waiver of any rights of any such holder.

     8.B. Survival of Representations  and Warranties.  All  representations and
warranties  contained  herein  or made in  writing  by any  party in  connection
herewith will survive the execution and delivery of this  Agreement,  regardless
of any investigation made by any Purchaser or on its behalf.

     8.C. Successors and Assigns. Except as otherwise expressly provided herein,
all covenants and agreements  contained in this Agreement by or on behalf of any
of the  parties  hereto  will bind and inure to the  benefit  of the  respective
successors and assigns of such parties whether so expressed or not. In addition,
and whether or not any express  assignment has been made, the provisions of this
Agreement  which are for the  Purchaser's  benefit as the purchaser or holder of
Common  Stock are also for the  benefit  of and  enforceable  by any  subsequent
holder of such Purchaser's Common Stock.

     8.D. Severability. Whenever possible, each provision of this Agreement will
be interpreted in such manner as to be effective and valid under applicable law,
but if any  provision  of  this  Agreement  is held to be  invalid,  illegal  or
unenforceable  under  any  applicable  law or  rule  in any  jurisdiction,  such
provision will be ineffective only to the extent of such invalidity,  illegality
or unenforceability in such jurisdiction,  without invalidating the remainder of
this  Agreement  in such  jurisdiction  or any  provision  hereof  in any  other
jurisdiction.

     8.E. Counterparts.  This Agreement may be executed simultaneously in two or
more counterparts, any one of which need not contain the signatures of more than
one party, but all such counterparts  taken together will constitute one and the
same Agreement.

     8.F. Descriptive  Headings.  The descriptive headings of this Agreement are
inserted for convenience only and do not constitute a part of this Agreement.

     8.G. Governing Law. All issues concerning the enforceability,  validity and
binding  effect  of  this  Agreement  shall  be  governed  by and  construed  in
accordance with the laws of the State of New York,  without giving effect to any
choice of law or conflict of law  provision or rule (whether of the State of New
York or any other  jurisdiction)  that would cause the application of the law of
any jurisdiction other than the State of New York.

     8.H. Notices.  All notices,  demands or other communications to be given or
delivered  under or by reason of the  provisions  of this  Agreement  will be in
writing and shall be delivered  personally  or by telex or telecopy as described
below or by reputable  overnight courier,  and shall be deemed given on the date
on which such  delivery is made.  If delivered by telex or telecopy such notices
or communications shall be confirmed by a registered or certified letter (return
receipt requested), postage prepaid. 1.I.
<PAGE>

               IN  WITNESS  WHEREOF,  the  parties  hereto  have  executed  this
Assignment and Stock Purchase Agreement as of the date first written above.

                                   OUTSOURCING SOLUTIONS INC.

                                   By: /s/ Gary L. Weller
                                       -----------------------------
                                   Its: EVP
                                       -----------------------------


                                   MADISON DEARBORN CAPITAL PARTNERS
                                       III, L.P.

                                      By     Madison Dearborn Partners III, L.P.
                                      Its      General Partners

                                          By     Madison Dearborn Partners, Inc.
                                          Its    General Partner

                                               By /s/ Paul R. Wood
                                                  ------------------------------
                                               Its
                                                  ------------------------------


                                   MADISON DEARBORN SPECIALTY EQUITY
                                       III, L.P.

                                      By     Madison Dearborn Partners III, L.P.
                                      Its    General Partners

                                          By     Madison Dearborn Partners, Inc.
                                          Its      General Partner

                                               By /s/ Paul R. Wood
                                                  ------------------------------
                                               Its
                                                  ------------------------------
                                   SPECIAL ADVISORS FUND I, LLC

                                   By /s/ Paul R. Wood
                                   ------------------------------
                                   Its
                                   ------------------------------
<PAGE>

                                   ABBOTT CAPITAL 1330 INVESTORS II, L.P.

                                      By   Abbott Capital 1330 GenPar II, L.L.C.
                                      Its  General Partners

                                      By /s/ Thomas W. Hallagan
                                         ------------------------------
                                          Name: Thomas W. Hallagan
                                          Title: Manager

                                   ABBOTT CAPITAL PRIVATE EQUITY FUND III, L.P.

                                      By   Abbott Capital Management, L.L.C.
                                      Its  General Partners

                                      By /s/ Raymond L. Held
                                         ------------------------------
                                          Name: Raymond L. Held
                                          Title: Managing Director

                                   BNY PARTNERS FUND, L.L.C.

                                      By   BNY Private Investment Management,
                                                Inc.
                                      Its  Member Manager

                                      By /s/ Burton M. Siegal
                                         ------------------------------
                                          Name: Burton M. Siegal
                                          Title: Senior Vice President

                                   FBR FINANCIAL FUND II, L.P.

                                   By: /s/
                                      ------------------------------
                                   Its: Senior Managing Director
                                      ------------------------------

                                   HARVEST OPPORTUNITY PARTNERS, L.P.

                                   By: /s/ Joseph Jolson
                                      ------------------------------
                                   Its: Manager
                                      ------------------------------
<PAGE>

                                   FIRST UNION INVESTORS, INC.

                                   By: /s/
                                      ------------------------------
                                   Title:
                                      ------------------------------
<PAGE>
                                   DB CAPITAL INVESTORS, L.P.
                                   By: DB Capital Partners, L.P.
                                   Its: General Partner

                                   By DB Capital Partners, Inc.

                                   By: /s/ Tyler Zachem
                                       -----------------------------
                                       Name: Tyler Zachem
                                       Title: Managing Director


                               PURCHASE AGREEMENT

                                      among

                           Outsourcing Solutions Inc.

                                       and

                           the Purchasers named herein

                          Dated as of December 10, 1999

                                  Relating to:

                       $100,000,000 in Units Consisting of
                                25,000 Shares of
           Class A 14% Senior Mandatorily Redeemable Preferred Stock,
                                75,000 Shares of
            Class B 14% Senior Mandatorily Redeemable Preferred Stock

                                       and

            596,913.07 Shares of Voting Common Stock, $.01 Par Value
<PAGE>

                                TABLE OF CONTENTS

                                                                            Page

RECITALS ......................................................................1

                                    SECTION 1

                        DEFINITIONS AND ACCOUNTING TERMS

1.01.    Definitions...........................................................2
1.02.    Computation of Time Periods..........................................13
1.03.    Accounting Terms.....................................................13

                                    SECTION 2

                 AUTHORIZATION, ISSUANCE AND SALE OF SECURITIES

2.01.    Authorization of Issue...............................................13
2.02.    Sale.................................................................13
2.03.    Closing..............................................................14
2.04.    Allocation of Purchase Price.........................................14

                                    SECTION 3

                              CONDITIONS TO CLOSING

3A.      Conditions to Obligation of Each Purchaser to Close..................14
3.01A.   Representations and Warranties.......................................14
3.02A.   Performance; No Default Under Other Agreements.......................15
3.03A.   Compliance Certificates..............................................15
         (a)   Officer's Certificate..........................................15
         (b)   Secretary's Certificate........................................15
3.04A.   Opinions of Counsel..................................................15
3.05A.   Recapitalization.....................................................16
3.06A.   No Adverse Events....................................................16
3.07A.   Financial Information................................................16
3.08A.   Proceedings and Documents............................................16
3.09A.   Purchase Permitted by Applicable Law, etc............................17
3.10A.   Transaction Documents in Force and Effect; Information;
            Certificate of  Designation.......................................17
         (a)   Transaction Documents..........................................17
         (b)   Accuracy of Information........................................17
         (c)   Filing of Amended and Restated Certificate of
                Incorporation and Certificate of Designation..................17
3.11A.   No Violation; No Legal Constraints; Consents, Authorizations
           and Filings, etc...................................................18
3.12A.   Credit Agreement.....................................................18
3.13A.   Fees and Expenses of the Recapitalization............................18
3.14A.   Solvency Certificate.................................................18
3.15A.   Litigation...........................................................19
3.16A.   Disbursement Instructions............................................19
3.17A.  Junior Preferred Stock................................................19
3B.      Conditions to Obligation of the Company to Close.....................19
3.01B.   Representations and Warranties.......................................19
3.02B.   Compliance with Covenants............................................19
3.03B.   Litigation...........................................................19
3.04B.   Documentation........................................................19

                                    SECTION 4

                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

4.01.    Due Incorporation; Power and Authority...............................20
4.02.    Capitalization.......................................................20
4.03.    Subsidiaries.........................................................21
4.04.    Due Authorization, Execution and Delivery............................21
         (a)   Agreement......................................................21
         (b)   Senior Preferred Stock; Certificate of Designation.............21
         (c)   Common Stock Registration Rights Agreement; Preferred
               StockRegistration Rights Agreement.............................22
         (d)   Common Stock...................................................22
         (e)   Stockholders Agreement.........................................22
         (f)   Other Transaction Documents....................................22
4.05.    Noncontravention; Authorizations and Approvals.......................23
4.06.    Company Financial Statements.........................................23
4.07.    Absence of Undisclosed Liabilities or Events.........................24
4.08.    No Actions or Proceedings............................................25
4.09.    Title to Properties..................................................25
4.10.    Intellectual Property Rights.........................................25
4.11.    Taxes................................................................25
4.12.    Employee Benefit Plans...............................................27
4.13.    Private Offering; No Integration or General Solicitation.............29
4.14.    Eligibility for Resale Under Rule 144A...............................30
4.15.    [INTENTIONALLY OMITTED]..............................................30
4.16.    Insurance............................................................30
4.17.    Environmental Laws and Regulations...................................30
4.18.    Solvency.............................................................31
4.19.    Affiliate Transactions...............................................31
4.20.    Material Contracts...................................................31
4.21.    Brokerage Fees.......................................................31
4.22.    Employment Relations and Agreements..................................31
4.23.    [INTENTIONALLY OMITTED]..............................................32
4.24.    Compliance with Laws; Licenses.......................................32

                                    SECTION 5

                        REPRESENTATIONS OF THE PURCHASERS

5.01.    Purchase for Investment..............................................32
5.02.    Organization of the Purchasers.......................................33
5.03.    Authorization of Transaction.........................................33
5.04.    Noncontravention.....................................................33
5.05.    Brokers' Fees........................................................34

                                    SECTION 6

                  PROVISIONS RELATING TO RESALES OF SECURITIES

6.01.    Private Offerings....................................................34
         (a)   Offers and Sales of Senior Preferred Stock Only to
                 Institutional Accredited Investors or Qualified
                 Institutional Buyers.........................................34
         (b)   No General Solicitation........................................34
         (c)   Purchases by Non-Bank Fiduciaries..............................35
         (d)   Restrictions on Transfer; Legend...............................35
         (e)   No Future Liability............................................35
         (f)   Securities Act Restrictions....................................35
6.02.    Resale Offering Assistance...........................................36
6.03.    Blue Sky Compliance..................................................38
6.04.    Common Stock Registration Rights Agreement; Preferred Stock
           Registration Rights Agreement......................................39
6.05.    No Integration.......................................................39
6.06.    DTC Agreement and PORTAL.............................................39
6.07.    [Intentionally Omitted]..............................................39
6.08.    Form of Legend for the Securities....................................39

                                    SECTION 7

                           THE SENIOR PREFERRED STOCK

7.01.    Execution............................................................41
7.02.    Terms of the Senior Preferred Stock..................................41
7.03.    Payments and Computations............................................41
7.04.    Registration; Registration of Transfer and Exchange..................41
         (a)   Security Register..............................................41
         (b)   Registration of Transfer.......................................41
         (c)   Exchange.......................................................42
         (d)   Effect of Registration of Transfer or Exchange.................42
         (e)   Requirements; Charges..........................................42
         (f)   Certain Limitations............................................42
7.05.    Mutilated, Destroyed, Lost and Stolen Shares.........................42
7.06.    Persons Deemed Owners................................................43
7.07.    Cancellation.........................................................43
7.08.    Home Office Payment..................................................44
7.09.    Separability.........................................................44
7.10.    Board Observation....................................................44
7.11.    Reports, Books, Records and Access...................................45

                                    SECTION 8

                                   REDEMPTION

8.01.    Right of Redemption..................................................46
8.02.    Partial Redemptions..................................................46
8.03.    Notice of Redemption.................................................46
8.04.    Deposit of Redemption Price..........................................46
8.05.    Shares Payable on Redemption Date....................................46
8.06.    Shares Redeemed in Part..............................................47

                                    SECTION 9

                          EXPENSES, INDEMNIFICATION AND

                          CONTRIBUTION AND TERMINATION

9.01.    Expenses.............................................................47
9.02.    Indemnification......................................................48
         (a)   Indemnification by the Company.................................48
         (b)   Indemnification by the Purchasers..............................48
         (c)   Notifications and Other Indemnification Procedures.............49
9.03.    Contribution.........................................................50
9.04.    Survival.............................................................51
9.05.    Termination..........................................................51

                                   SECTION 10

                                  MISCELLANEOUS

10.01.   Notices..............................................................52
10.02.   Benefit of Agreement; Assignments and Participations.................52
10.03.   No Waiver; Remedies Cumulative.......................................53
10.04.   Amendments, Waivers and Consents.....................................53
10.05.   Counterparts.........................................................53
10.06.   Reproduction.........................................................54
10.07.   Headings.............................................................54
10.08.   Governing Law; Submission to Jurisdiction; Venue.....................54
10.09.   Severability.........................................................55
10.10.   Entirety.............................................................55
10.11.   Survival of Representations and Warranties...........................56
10.12.   Incorporation........................................................56
10.13.   Press Releases and Public Announcements..............................56
10.14.   Public Disclosures...................................................56



<PAGE>

EXHIBITS

Exhibit A      -      Form of Certificate of Designation
Exhibit B      -      Form of Preferred Stock Registration Rights Agreement
Exhibit C      -      Form of Common Stock Registration Rights Agreement
Exhibit D      -      Form of Officer's Certificate
Exhibit E      -      Form of Secretary's Certificate
Exhibit F-1    -      Form of Opinion of Company Counsel
Exhibit F-2    -      Form of Opinion of Cahill Gordon & Reindel
Exhibit G      -      Form of Amended and Restated Certificate of Incorporation
Exhibit H      -      Form of Stockholders Agreement

SCHEDULES

Schedule A     -      Information Relating to Purchasers


<PAGE>

                               PURCHASE AGREEMENT

             PURCHASE AGREEMENT, dated  as  of  December  10, 1999, by and among
Outsourcing   Solutions  Inc.,  a  Delaware   corporation   (together  with  its
successors,  the  "Company"),  and Ares Leveraged  Investment  Fund,  L.P., Ares
Leveraged  Investment  Fund II, L.P., DB Capital  Investors,  L.P.,  First Union
Investors,  Inc., Abbott Capital 1330 Investors II, L.P., Abbott Capital Private
Equity Fund III, L.P., BNY Partners Fund,  L.L.C.,  Heller  Financial,  Inc. and
Magnetite Asset Investors  L.L.C.  (each a "Purchaser"  and,  collectively,  the
"Purchasers").


                                    RECITALS

               WHEREAS,  upon the terms and subject to the  conditions set forth
in this Agreement,  the Company has agreed to sell to the  Purchasers,  and each
Purchaser,  acting  severally  and not  jointly,  has  agreed  to  purchase  for
aggregate gross proceeds of $100.0 million from the Company,  100,000 units (the
"Units") in the  aggregate  consisting  of (i) either one share of the Company's
Class A 14% Senior Mandatorily  Redeemable  Preferred Stock (the "Class A Senior
Preferred  Stock") or one share of the Company's Class B 14% Senior  Mandatorily
Redeemable  Preferred Stock (the "Class B Senior Preferred Stock"), in each case
with terms and conditions as set forth in the  Certificate of  Designation,  the
form  of  which  is  attached   hereto  as  Exhibit  A  (the   "Certificate   of
Designation"),  and (ii)  596,913.07  shares of the  Company's  Common Stock (as
defined),  as set  forth on  Schedule  A. The  Class A  Senior  Preferred  Stock
together with the Class B Senior  Preferred  Stock are herein referred to as the
"Senior Preferred Stock." The Senior Preferred Stock together with the shares of
Common  Stock  issued  to  the  Purchasers   are  herein   referred  to  as  the
"Securities."

               WHEREAS,  the  Company is issuing the  Securities  as part of its
recapitalization (the  "Recapitalization")  pursuant to a Stock Subscription and
Redemption   Agreement   dated  as  of  October  8,   1999,   as  amended   (the
"Recapitalization  Agreement"),  by and  among  the  Company,  Madison  Dearborn
Capital  Partners  III,  L.P.  (the  "Equity   Investor")  and  certain  of  the
stockholders, optionholders and warrantholders of the Company party thereto.

               WHEREAS,  simultaneously  with receipt of the  proceeds  from the
sale of the  Securities,  the Company will utilize such proceeds,  proceeds from
borrowings  under the Credit Agreement (as defined) and proceeds from the equity
contribution  from  the  Equity  Investor,  certain  Purchasers,  certain  other
investors and management of the Company to effect the Recapitalization.

               WHEREAS,  the holders of the Senior  Preferred Stock from time to
time will be entitled to the benefits of a Registration Rights Agreement,  dated
the date hereof (the "Preferred Stock Registration  Rights  Agreement"),  by and
among the Company and the Purchasers in the form of Exhibit B hereto.

               WHEREAS,  the holders of Common Stock and Non-Voting Common Stock
from time to time will be entitled  to the  benefits  of a  Registration  Rights
Agreement,  dated  the  date  hereof  (the  "Common  Stock  Registration  Rights
Agreement"),  by and among the Company, the Equity Investor, the Purchasers, and
others in the form of Exhibit C hereto.

               WHEREAS,  the holders of Common Stock and Non-Voting Common Stock
from  time  to  time  will  be  entitled  to the  benefits  of the  Stockholders
Agreement,  dated the date hereof (the "Stockholders  Agreement"),  by and among
the  Company,  the Equity  Investor,  certain  stockholders,  optionholders  and
warrantholders of the Company, the Purchasers, and others in the form of Exhibit
H hereto.

               NOW, THEREFORE, the parties hereto agree as follows:

                                    SECTION 1

                        DEFINITIONS AND ACCOUNTING TERMS

               1.01.  Definitions.  As  used  herein,  the following terms shall
have the meanings specified herein unless the context otherwise requires

               "Accredited  Investor"  means any Person  that is an  "accredited
investor" within the meaning of Rule 501(a) under the Securities Act.

               "Additional Company Information" is defined in Section 6.02.

               "Affiliate" means with respect to any specified  Person:  (i) any
other Person directly or indirectly controlling or controlled by or under direct
or indirect  common  control with such specified  Person;  (ii) any other Person
that  owns,  directly  or  indirectly,  10% or more of such  specified  Person's
Capital  Stock;  or (iii) any other  Person 10% or more of the  Voting  Stock of
which is  beneficially  owned or held directly or  indirectly by such  specified
Person. For the purposes of this definition, "control" when used with respect to
any specified  Person means the power to direct the  management  and policies of
such  Person,  directly  or  indirectly,  whether  through  ownership  of voting
securities,   by  contract  or  otherwise;   and  the  terms  "controlling"  and
"controlled"  have meanings  correlative to the foregoing.  With respect to each
Purchaser,  an Affiliate  shall also  include,  without  limitation,  any Person
managed or  advised  by, or  controlling  or under  common  control  with,  such
Purchaser  or any of its  Affiliates.  Notwithstanding  anything to the contrary
contained  herein,  (x) no  portfolio  company  of the Equity  Investor  nor any
portfolio  company of a fund managed by or affiliated  with the Equity  Investor
shall be deemed an Affiliate of the Company and (y) no Purchaser or any of their
respective Affiliates shall be deemed an Affiliate of the Company.

               "Agent" is defined in Section 10.08(c).

               "Agreement" is defined in Section 10.04.

               "Amended and Restated  Certificate  of  Incorporation"  means the
Fourth Amended and Restated  Certificate of  Incorporation of the Company in the
form of Exhibit G hereto.

               "Applicable Law" means all applicable laws,  statutes,  treaties,
rules, codes (including building codes), ordinances, regulations,  certificates,
orders and licenses of, and interpretations  by, any Governmental  Authority and
judgments,  decrees,  injunctions,  writs, permits,  orders or like governmental
action of any Governmental  Authority  (including any  Environmental Law and any
laws pertaining to health or safety) applicable to any parties hereto (including
their respective property or operations), as appropriate.

               "Assistance Period" is defined in Section 6.02.

               "Audit Date" means December 31, 1998.

               "Benefit Plan" is defined in Section 4.12.

               "Board Observer" is defined in Section 7.10.

               "Board of Directors"  means the Board of Directors of the Company
or one of its Subsidiaries,  as the case may be, or any authorized  committee of
such Board of Directors.

               "Business Day" means any day other than a Legal Holiday.

               "Capital  Stock"  means (i) with  respect to any Person that is a
corporation,  corporate  stock;  (ii) in the case of any association or business
entity,  any  and  all  shares,  interests,  participations,   rights  or  other
equivalents  (however  designated and whether or not voting) of corporate stock,
including each class of common stock and preferred  stock of such Person;  (iii)
with respect to any Person that is not a corporation,  any and all  partnership,
membership or other equity interests of such Person; and (iv) any other interest
or  participation  that  confers on a Person the right to receive a share of the
profits and losses of, or distributions of assets of, the issuing Person.

               "Capitalized  Lease Obligation"  means, at the time determination
thereof is to be made, the amount of the liability in respect of a capital lease
that would at such time be  required  to be  capitalized  on a balance  sheet in
accordance with GAAP.

               "CERCLA" is defined in Section 4.17.

               "Certificate  of  Designation" is defined in the first recital to
this Agreement.

               "Change of Control" is defined in the Certificate of Designation.

               "Class A Senior  Preferred Stock" is defined in the first recital
to this Agreement.

               "Class B Senior  Preferred Stock" is defined in the first recital
to this Agreement.

               "Closing Time" is defined in Section 2.03.

               "COBRA" is defined in Section 4.12.

               "Code" means the Internal  Revenue Code of 1986,  as amended from
time to time, and the rules and regulations promulgated  thereunder,  as amended
from time to time.

               "Commission"  means the  Securities and Exchange  Commission,  as
from time to time constituted, created under the Exchange Act or, if at any time
after the  execution  of this  Agreement  such  Commission  is not  existing and
performing  the duties  now  assigned  to it under the  Exchange  Act,  the body
performing such duties at such time.

               "Common Stock" means the Company's Voting Common  Stock, $.01 par
value.

               "Common Stock  Registration  Rights  Agreement" is defined in the
fifth recital to this Agreement.

               "Company" shall have the meaning assigned in the preamble to this
Agreement and shall include its successors and permitted assigns.

               "Company Financial Statements" is defined in Section 4.06.

               "Company Indemnified Person" is defined in Section 9.02(b).

               "Company Property" is defined in Section 4.17.

               "Compensation Commitment" is defined in Section 4.12.

               "Competitor"  means any Person who is engaged in the (i) accounts
receivable  management  services and  outsourcing  business,  (ii) consumer debt
purchasing  business  (other than related to asset backed  securities or similar
investments)   or  (iii)  credit  card  business  and  shall  include,   without
limitation,  Capital One,  Providian,  Metris and NCO Group;  provided,  that no
Person or any  Affiliate  thereof  shall be a  Competitor  for  purposes of this
Agreement  solely by  reason  of (a) the  beneficial  ownership  for  investment
purposes  of (x) less than 15% of the  voting  equity  securities  of any Person
engaged,  directly or through  its  Affiliates,  in the  business  described  in
clauses (i) or (ii) or (y) less than 50% of the voting equity  securities of any
Person engaged, directly or through its Affiliates, in the business described in
clause  (iii),  and (b) being a lender  to any  Person,  whether  or not it is a
Competitor.

               "consolidated"  or on a  "consolidated  basis,"  when  used  with
reference  to any  financial  term in this  Agreement  (but not when  used  with
respect to any Tax Return or tax liability), means the aggregate for two or more
Persons  of the  amounts  signified  by such  term  for all such  Persons,  with
intercompany items eliminated and, with respect to net income or earnings, after
eliminating  the  portion of net income or  earnings  properly  attributable  to
minority  interests,  if  any,  in the  capital  stock  of any  such  Person  or
attributable  to shares of  preferred  stock of any such Person not owned by any
other such Person, in accordance with GAAP.

               "Controlling Person" is defined in Section 9.02(a).

               "Credit  Agreement"  means  the  Credit  Agreement  dated  as  of
November 30, 1999 among the Company,  certain  subsidiaries  of the Company,  as
guarantors,  DLJ Capital  Funding,  Inc., as Syndication  Agent,  Fleet National
Bank,  N.A.,  as  Administrative  Agent,  and Harris  Trust & Savings  Bank,  as
Documentation  Agent,  and the other  financial  institutions  from time to time
party thereto, together with the related documents (including notes, guarantees,
collateral  documents,  instruments and agreements executed  therewith),  and in
each  case  as  amended  (including  any  amendment  and  restatement  thereof),
modified, renewed, refunded, replaced or refinanced from time to time, including
any  agreement  extending the maturity of,  refinancing,  replacing or otherwise
restructuring   (including   increasing  the  amount  of  available   borrowings
thereunder  or adding  Subsidiaries  of the Company as  additional  borrowers or
guarantors  thereunder)  all  or any  portion  of the  Indebtedness  under  such
agreement or any successor or  replacement  agreement and whether by the same or
any other agent, lender or group of creditors.

               "Depositary" is defined in Section 6.06.

               "Dividend   Payment  Date"  is  defined  in  the  Certificate  of
Designation.

               "Dividend   Record  Date"  is  defined  in  the   Certificate  of
Designation.

               "Enforceability  Exceptions" means, with respect to any specified
obligation,  any  limitations on the  enforceability  of such  obligation due to
bankruptcy,  insolvency,  reorganization,  moratorium, and other similar laws of
general  applicability  relating to or  affecting  creditors'  rights or general
equity  principles  (other  than,  in any such case,  any  federal or state laws
relating  to  fraudulent  transfers)  and,  in the  case  of any  indemnity  for
securities law obligations,  to the extent such indemnity may not be enforceable
due to public policy considerations.

               "Environmental Law" is defined in Section 4.17.

               "Equity  Investor"  is  defined  in the  second  recital  to this
Agreement.

               "ERISA" is defined in Section 4.12.

               "Exchange  Act" means the  Securities  Exchange  Act of 1934,  as
amended, and the rules and regulations promulgated by the Commission thereunder.

               "Fair Market Value" means, with respect to any asset or property,
the price which could be negotiated in an arm's-length free market  transaction,
for cash, between an informed and willing seller under no compulsion to sell and
an informed and willing buyer  neither of which is under  pressure or compulsion
to complete the transaction.  Fair Market Value shall be determined by the Board
of Directors of the Company or the applicable  Subsidiary  acting reasonably and
in good faith.

               "GAAP" means, at any date of  determination,  generally  accepted
accounting principles in effect in the United States which are applicable at the
date of  determination  and which are  consistently  applied for all  applicable
periods.

               "Governmental  Authority"  means (a) the government of the United
States or any State or other political  subdivision  thereof, (b) any government
or political  subdivision of any other  jurisdiction in which the Company or any
Subsidiary  conducts  all  or  any  part  of  its  business,  or  which  asserts
jurisdiction  over any properties of the Company or any  Subsidiary,  or (c) any
entity exercising executive, legislative, judicial, regulatory or administrative
functions of or pertaining to any such government.

               "guarantee"  means a  guarantee  (other  than by  endorsement  of
negotiable  instruments  for  collection  in the ordinary  course of  business),
direct or indirect,  in any manner (including,  without  limitation,  letters of
credit and reimbursement  agreements in respect thereof),  of all or any part of
any Indebtedness.

               "Hazardous Materials" is defined in Section 4.17.

               "Hedging  Obligations"  means,  with  respect to any Person,  the
obligations of such Person under (i) currency exchange agreements, interest rate
swap agreements, interest rate cap agreements or interest rate collar agreements
and (ii) other  agreements  or  arrangements  designed  to protect  such  Person
against fluctuations in currency exchange or interest rates.

               "Holder"  means  any  Person  in  whose  name a share  of  Senior
Preferred  Stock or Common Stock,  as applicable,  purchased  pursuant hereto is
registered.

               "Indebtedness"   means,   with   respect  to  any   Person,   any
indebtedness of such Person,  whether or not contingent,  in respect of borrowed
money or evidenced by bonds, notes, debentures or similar instruments or letters
of  credit  (or  reimbursement   agreements  in  respect  thereof)  or  banker's
acceptances  or  representing  Capitalized  Lease  Obligations  or  the  balance
deferred and unpaid of the purchase price of any property (other than contingent
or  "earnout"  payment  obligations)  or  representing  any Hedging  Obligations
(except any such balance that  constitutes an accrued  expense or trade payable)
or any Redeemable  Capital Stock of such Person, if and to the extent any of the
foregoing  indebtedness  (other than letters of credit and Hedging  Obligations)
would  appear as a liability  upon a balance  sheet of such  Person  prepared in
accordance with GAAP, as well as all indebtedness of others secured by a Lien on
any  asset of such  Person  in an amount  equal to the  lesser of the  aggregate
amount  of such  indebtedness  secured  by such Lien and the value of all of the
assets  of  such  Person  securing  such  indebtedness   (whether  or  not  such
indebtedness  is  assumed by such  Person)  and,  to the  extent  not  otherwise
included, the guarantee by such Person of any indebtedness of any other Person.

               "Indemnified Person" is defined in Section 9.02(c).

               "Institutional   Accredited  Investors"  is  defined  in  Section
6.01(a).

               "Intellectual  Property" means (a) all inventions and discoveries
(whether patentable or unpatentable and whether or not reduced to practice), all
improvements   thereto,   and  all  patents,   patent  applications  and  patent
disclosures,      together     with     all     reissuances,      continuations,
continuations-in-part, revisions, extensions and reexaminations thereof, (b) all
trademarks,  service marks, trade dress, logos, trade names and corporate names,
together  with  all  translations,  adaptations,  derivations  and  combinations
thereof and including all goodwill associated  therewith,  (c) all copyrightable
works,  all  copyrights  and all  applications,  registrations  and  renewals in
connection  therewith,  (d) all  broadcast  rights,  (e) all mask  works and all
applications,  registrations  and  renewals  in  connection  therewith,  (f) all
know-how,   trade  secrets  and  confidential  business   information,   whether
patentable  or  unpatentable  and whether or not reduced to practice  (including
ideas,   research  and  development,   know-how,   formulas,   compositions  and
manufacturing and production processes and techniques,  technical data, designs,
drawings,  specifications,   customer  and  supplier  lists,  pricing  and  cost
information and business and marketing  plans and  proposals),  (g) all computer
software (including data and related  documentation),  (h) all other proprietary
rights,  (i) all copies and tangible  embodiments  thereof (in whatever  form or
medium) and (j) all licenses and agreements in connection therewith.

               "IRS" is defined in Section 4.12(c).

               "Junior  Preferred  Stock"  means 7,000  shares of the  Company's
Junior Preferred Stock issued on the date hereof to certain  stockholders of the
Company.

               "Knowledge Group"  means each of Timothy Beffa, Gary Weller, Eric
Fencl, Esq., Paul Wood and Timothy Hurd.

               "Legal  Holiday"  means a  Saturday,  a Sunday  or a day on which
banking  institutions  in The  City of New  York or at a place  of  payment  are
authorized by law, regulation or executive order to remain closed.

               "License" is defined in Section 4.24.

               "Lien"  means,  with respect to any asset,  any  mortgage,  lien,
pledge, charge,  security interest or encumbrance of any kind in respect of such
asset,  whether or not filed,  recorded or otherwise  perfected under Applicable
Law (including any  conditional  sale or other title  retention  agreement,  any
lease in the nature  thereof,  any option or other  agreement  to sell or give a
security  interest  in and any  filing  of or  agreement  to give any  financing
statement  under the Uniform  Commercial  Code (or  equivalent  statutes) of any
jurisdiction).

               "Mandatory Redemption Date" means the date that is the eight year
anniversary of the Closing Time.

               "Material  Adverse Effect" means a material adverse effect on (a)
the  business,  prospects,   operations,  results  of  operations  or  financial
condition of the Company and its Subsidiaries, taken as a whole, (b) the ability
of the  Company or any  Subsidiary  to perform any of its  material  obligations
under any of the Transaction Documents, or (c) the validity or enforceability of
any Transaction Document.

               "Non-Voting  Common Stock" means the Company's  Non-Voting Common
Stock, $.01 par value.

               "Obligations"  means any accrued and unpaid  dividends  and other
liabilities  payable by the Company under or in respect of this Agreement or the
Certificate of Designation.

               "Officer" means, with respect to any Person, the President, Chief
Executive Officer or the Chief Financial Officer of such Person.

               "Officer's  Certificate"  means,  with  respect to any Person,  a
certificate signed by an Officer of such Person;  provided,  however, that every
Officer's  Certificate  with respect to compliance  with a covenant or condition
provided for in this  Agreement  shall include (i) a statement  that the Officer
making or giving such  Officer's  Certificate  has read such  condition  and any
definitions or other provisions contained in this Agreement relating thereto and
(ii) a statement as to whether, in the opinion of the signer, such condition has
been complied with.

               "outstanding"  means,  when  used  with  respect  to  the  Senior
Preferred Stock as of the date of determination,  all shares of Senior Preferred
Stock   theretofore   executed  and  delivered  under  this  Agreement  and  the
Certificate of Designation, except:

               (i)    shares theretofore canceled by the Company or delivered to
the Company for cancellation;

              (ii) shares for whose payment or redemption money in the necessary
        amount has been  theretofore set aside by the Company with a third party
        in trust for the holders of such  shares;  provided  that if such shares
        are to be  redeemed,  notice of such  redemption  has been duly given as
        provided in this Agreement; and

             (iii)  shares  which have been paid  pursuant to Section 7.07 or in
        exchange  for or in lieu of which other  shares have been  executed  and
        delivered  pursuant  to this  Agreement,  other than any such  shares in
        respect of which there shall have been  presented  to the Company  proof
        satisfactory to it that such shares are held by a bona fide purchaser in
        whose hands such shares are valid obligations of the Company;

provided,  however,  that in  determining  whether the Holders of the  requisite
number of the  outstanding  shares  of Senior  Preferred  Stock  have  given any
request, demand, authorization,  direction, notice, consent or waiver hereunder,
shares of Senior  Preferred Stock owned by the Company or any other obligor upon
the Senior  Preferred  Stock or any  Affiliate  of the  Company or of such other
obligor shall be disregarded and deemed not to be outstanding.  Shares of Senior
Preferred  Stock so owned which have been  pledged in good faith may be regarded
as outstanding if the pledgee  establishes to the  satisfaction  of the Required
Holders the  pledgee's  right so to act with respect to such shares and that the
pledgee is not the Company or any other obligor upon the shares or any Affiliate
of the Company or of such other obligor.

               "Permitted  Business"  means the  business of the Company and its
Subsidiaries as of the Closing Time and any other business  reasonably  related,
ancillary or complementary thereto.

               "Person" means any individual, corporation,  partnership, limited
liability  company,  joint venture,  association,  joint-stock  company,  trust,
unincorporated organization or government or any agency or political subdivision
thereof.

               "PORTAL Market" is defined in Section 6.06.

               "Preferred  Stock"  means,  with  respect to any Person,  Capital
Stock of any class or  classes  (however  designated)  of such  Person  which is
preferred  as to  the  payment  of  dividends  or  distributions,  or as to  the
distribution  of  assets  upon  any  voluntary  or  involuntary  liquidation  or
dissolution  of such  Person,  over  Capital  Stock of any  other  class of such
Person.  With respect to the Company,  the term "Preferred  Stock" shall include
the Senior Preferred Stock.

               "Preferred Stock Registration Rights Agreement" is defined in the
fourth recital to this Agreement.

               "Private  Offering" is any offering by any of the  Purchasers  of
some  or  all  of  the  Securities  that  are  Registrable   Securities  without
registration under the Securities Act.

               "property"  means any  interest in any kind of property or asset,
whether real, personal or mixed, or tangible or intangible.

               "Purchase Price" is defined in Section 2.02.

               "Purchaser Indemnified Person" is defined in Section 9.02(a).

               "Purchasers" is defined in the preamble to this Agreement.

               "Qualified  Institutional  Buyer"  means  any  Person  that  is a
"qualified institutional buyer" within the meaning of Rule 144A.

               "Recapitalization"  is  defined  in the  second  recital  to this
Agreement.

               "Recapitalization  Agreement" is defined in the second recital to
this Agreement.

               "Recapitalization Documents" means the Recapitalization Agreement
and any other related documents delivered in connection therewith.

               "Redeemable  Capital  Stock" means any Capital Stock that, by its
terms (or by the terms of any security into which it is convertible or for which
it is  exchangeable),  or  upon  the  happening  of  any  event,  matures  or is
mandatorily  redeemable,  pursuant to a sinking fund obligation or otherwise, or
redeemable at the option of the holder thereof, in whole or in part, on or prior
to the date that is 91 days after the Stated  Maturity  of the Senior  Preferred
Stock.

               "Redemption  Date" means,  when used with respect to any share of
Senior Preferred Stock to be redeemed,  the date fixed for such redemption by or
pursuant to this Agreement or the Certificate of Designation.

               "Redemption Price", when used with respect to any share of Senior
Preferred  Stock to be  redeemed,  means the price at which it is to be redeemed
pursuant to this Agreement or the Certificate of Designation.

               "Registrable  Securities"  means  the  Securities  and any  other
securities  issued  or  issuable  in  exchange  for  the  Securities.  As to any
particular Registrable Securities, once issued such securities shall cease to be
Registrable  Securities  when (a) a  registration  statement with respect to the
sale of such securities shall have become effective under the Securities Act and
such securities shall have been disposed of in accordance with such registration
statement,  (b) they shall have been  distributed to the public pursuant to Rule
144, (c) they shall have been otherwise  transferred,  new certificates for them
not bearing a legend  restricting  further transfer shall have been delivered by
the Company and subsequent disposition of them shall not require registration or
qualification  of them under the  Securities  Act or any similar  Applicable Law
then in force, or (d) they shall have ceased to be outstanding.

               "Regulation  S" means  Regulation S under the  Securities Act (or
any successor provision), as it may be amended from time to time.

               "Release" is defined in Section 4.17.

               "Reorganization" means the Company's corporate  reorganization of
its Subsidiaries as described in the  Recapitalization  Agreement (including the
schedules thereto).

               "Required  Holders"  means  holders  of  more  than  50%  of  the
outstanding shares of Senior Preferred Stock.

               "Resale Materials" is defined in Section 6.02(c).

               "Returns" is defined in Section 4.11(a).

               "Rule  144"  means  Rule 144  under  the  Securities  Act (or any
successor provision), as it may be amended from time to time.

               "Rule  144A"  means  Rule 144A under the  Securities  Act (or any
successor provision), as it may be amended from time to time.

               "Securities" is defined in the first recital to this Agreement.

               "Securities Act" mean the Securities Act of 1933, as amended, and
the rules and regulations promulgated by the Commission thereunder.

               "Security Register" has the meaning given to such term in Section
7.04(a).

               "Senior  Preferred Stock" is defined in the first recital to this
Agreement.

               "Senior  Subordinated  Notes"  means  the  Company's  11%  Senior
Subordinated Notes due 2006.

               "Significant  Holder" means (a) any Purchaser that, together with
its Affiliates, holds at least 20% of the outstanding shares of Senior Preferred
Stock and (b) Ares Leveraged  Investment Fund,  L.P., Ares Leveraged  Investment
Fund II, L.P. and any of their  respective  Affiliates  so long as such entities
described  in  this  clause  (b)  hold  in the  aggregate  at  least  15% of the
outstanding shares of Senior Preferred Stock.

               "Solvent" means, with respect to any Person as of the date of any
determination,  that on such  date (a) such  Person is able to pay its debts and
other liabilities,  contingent  obligations and other commitments as they mature
in the normal  course of business,  (b) such Person does not intend to, and does
not believe  that it will,  incur  debts or  liabilities  beyond  such  Person's
ability to pay as such debts and  liabilities  mature and (c) such Person is not
engaged in a business or a transaction, and is not about to engage in a business
or a transaction, for which such Person's property would constitute unreasonably
small capital after giving due  consideration to current and anticipated  future
capital requirements and current and anticipated future business conduct and the
prevailing  practice  in the  industry  in which  such  Person  is  engaged.  In
computing the amount of contingent  liabilities  at any time,  such  liabilities
shall be computed as the amount which,  in light of the facts and  circumstances
existing at such time,  represents the amount that can reasonably be expected to
become an actual or matured liability.

               "Stated  Maturity"  means (a) with respect to any share of Senior
Preferred Stock, the Mandatory Redemption Date, (b) with respect to any dividend
on the  Senior  Preferred  Stock,  the dates  specified  in the  Certificate  of
Designation  as the fixed date on which such dividend is due and payable and (c)
with respect to any other  Indebtedness,  the date  specified in the  instrument
governing  such  Indebtedness  as the fixed date on which the  principal of such
Indebtedness or any installment of interest is due and payable.

               "Stockholders  Agreement" has the meaning  specified in the sixth
recital to this Agreement.

               "Subsequent Purchaser" is defined in Section 4.13(a).

               "Subsidiary"   means,  with  respect  to  any  Person,   (a)  any
corporation  of which the  outstanding  shares of Voting Stock having at least a
majority of the votes entitled to be cast in the election of directors  shall at
the time be owned, directly or indirectly,  by such Person, (b) any partnership,
limited liability company,  association,  joint venture or other entity in which
such Person and/or one or more of its  Subsidiaries  have at least a majority of
the shares of Voting Stock of such entity at the time or (c) any partnership (i)
the sole general partner or the managing general partner of which is such Person
or a Subsidiary  of such Person or (ii) the only  general  partners of which are
such  Person or one or more  Subsidiaries  of such  Person  (or any  combination
thereof).

               "Tax" is defined in Section 4.11(a).

               "Transaction Documents" means, collectively,  this Agreement, the
Certificate   of   Designation,   the  Amended  and  Restated   Certificate   of
Incorporation,  the Common Stock  Registration  Rights Agreement,  the Preferred
Stock  Registration  Rights Agreement,  the Stockholders  Agreement,  the Senior
Preferred Stock, the Common Stock issued hereunder,  the Credit  Agreement,  the
Recapitalization  Documents  and all  certificates,  instruments,  financial and
other  statements and other  documents made or delivered in connection  herewith
and therewith.

               "Transactions" means, collectively, the transactions provided for
in,  or  contemplated  by,  the  Transaction   Documents   (including,   without
limitation, the Recapitalization).

               "United  States" shall have the meaning  assigned to such term in
Regulation S.

               "Units" is defined in the first recital to this Agreement.

               "Voting Rights Triggering Event" is defined in the Certificate of
Designation.

               "Voting  Stock"  means  any class or  classes  of  Capital  Stock
pursuant  to which the  holders  thereof  have the  general  voting  power under
ordinary  circumstances  to elect at least a majority of the board of directors,
managers or trustees of any Person (irrespective of whether or not, at the time,
stock of any other class or classes shall have,  or might have,  voting power by
reason  of the  happening  of any  contingency);  provided  that  the  Company's
Preferred Stock will be considered  Voting Stock to the extent, at any time, the
voting rights therein entitle the holders thereof to designate a director.

               1.02.  Computation of Time Periods.  For purposes of  computation
of periods of time hereunder, the word "from" means "from and including" and the
words "to" and "until" each mean "to but excluding."

               1.03.  Accounting Terms.  Accounting terms used but not otherwise
defined  herein  shall  have the  meanings  provided  in,  and be  construed  in
accordance with, GAAP.

                                    SECTION 2

                        AUTHORIZATION, ISSUANCE and sale OF SECURITIES

               2.01.  Authorization  of Issue.  The Company has  authorized  the
issue and sale of (i) 25,000 shares of Class A Senior Preferred Stock and 75,000
shares of Class B Senior  Preferred  Stock,  each with terms as set forth in the
Certificate of Designation, and (ii) 596,913.07 shares of Common Stock.

               2.02.  Sale. On the basis of the  representations  and warranties
herein  contained and subject to the terms and conditions  herein set forth, the
Company agrees to sell to each Purchaser,  and each Purchaser,  acting severally
and not jointly,  agrees to purchase from the Company,  the aggregate  number of
shares of Class A Senior  Preferred Stock or Class B Senior  Preferred Stock, as
applicable,  and the aggregate  number of shares of Common Stock,  in each case,
set forth on Schedule A opposite the name of such  Purchaser at a purchase price
(the "Purchase Price") of $1,000 for each Unit consisting of one share of either
Class A Senior Preferred Stock or Class B Senior Preferred Stock, as applicable,
and 5.9691307 shares of Common Stock.

               2.03.  Closing.  The purchase and sale of Securities  pursuant to
this  Agreement  shall occur at the offices of White & Case LLP,  1155 Avenue of
the Americas,  New York, New York 10005-1702,  at 9:00 a.m., New York City time,
on  December  10,  1999,  or such  other  time as  shall be  agreed  upon by the
Purchasers  and the Company  (such time and date of payment and  delivery  being
herein called the "Closing Time"). At the Closing Time, the Company will deliver
to each  Purchaser  certificates  for the  Securities  to be  purchased  by such
Purchaser at the Closing  Time,  in such  denominations  as such  Purchaser  may
request  (but with  respect to the Senior  Preferred  Stock,  in  increments  of
$1,000), dated the Closing Time and registered in such Purchaser's name, against
payment  by such  Purchaser  to the  Company  by wire  transfer  of  immediately
available funds in the amount of the Purchase Price to be paid by such Purchaser
therefor to such bank  account or accounts as the Company may request in writing
at least two Business Days prior to the Closing Time.

               2.04. Allocation of Purchase Price.  For all income tax purposes,
the Company and the Purchasers  agree that the Purchase Price for each Unit paid
by each  Purchaser  shall be  allocable  as follows:  $776.3367 to each share of
Senior Preferred Stock and $37.47 to each share of Common Stock.

                                    SECTION 3

                              CONDITIONS TO CLOSING

               3A.  Conditions to Obligation  of Each  Purchaser to Close.  Each
Purchaser's  several  obligation  to purchase and pay for the  Securities  to be
purchased by it at the Closing Time is subject to the  satisfaction or waiver by
each  Purchaser  prior  to or at the  Closing  Time of  each  of the  conditions
specified below in this Section 3A:

               3.01A.    Representations    and   Warranties.    Each   of   the
representations  and  warranties of the Company in this Agreement and in each of
the  other  Transaction  Documents  shall be true and  correct  in all  material
respects when made and at and as of the Closing Time as if made on and as of the
Closing Time (unless  expressly  stated to relate to a specific earlier date, in
which case such  representations and warranties shall be true and correct in all
material respects as of such earlier date and, in any such case, there shall not
have  occurred  since such date and prior to the Closing  Time any  developments
with respect to the subject matter of any such representation and warranty which
would have a Material  Adverse  Effect as determined by the  Purchasers in their
reasonable judgment);  provided,  that any representations and warranties of the
Company in this Agreement or any of the other  Transaction  Documents  which are
qualified as to  "materiality"  or "Material  Adverse  Effect" shall be true and
correct in all respects.

               3.02A.  Performance;  No  Default  Under  Other  Agreements.  The
Company  shall have  performed  and complied in all  material  respects (or such
performance  or  compliance  shall have been  waived)  with all  agreements  and
conditions  contained  in  this  Agreement  and  each of the  other  Transaction
Documents  required to be  performed  or complied  with by it prior to or at the
Closing Time (including,  without  limitation,  obtaining the requisite consents
and/or waivers from holders of Senior  Subordinated  Notes or  repurchasing  the
Senior  Subordinated  Notes  pursuant to a change of control offer in accordance
with the  indenture  governing the Senior  Subordinated  Notes) and after giving
effect to the issue and sale of the Securities and the other  Transactions  (and
the  application  of the proceeds  thereof as  contemplated  by the  Transaction
Documents),  no Voting  Rights  Triggering  Event  shall  have  occurred  and be
continuing  and no  default  or event of  default  shall  have  occurred  and be
continuing under any of the other Transaction Documents.

               3.03A.  Compliance Certificates.

               (a) Officer's  Certificate.  The Company shall have  delivered to
the Purchasers an Officer's Certificate,  dated the Closing Time, in the form of
Exhibit D hereto,  certifying  that the conditions  specified in Sections 3.01A,
3.02A, 3.05A, 3.06A, 3.07A, 3.09A, 3.10A and 3.11A have been fulfilled (it being
understood  that the Company does not have to certify as to any matter set forth
in any section to the extent that the determination thereof is to be made by the
Purchasers).

               (b) Secretary's Certificate.  The Company shall have delivered to
the  Purchasers  a  certificate  substantially  in the form of  Exhibit E hereto
certifying as to the  Company's  certificate  of  incorporation  (including  the
Certificate  of  Designation),  bylaws and  resolutions  attached  thereto,  the
incumbency and signatures of certain  officers of the Company,  other  corporate
proceedings of the Company relating to the authorization, execution and delivery
of the Securities,  this Agreement,  the Certificate of Designation,  the Common
Stock Registration  Rights Agreement,  the Preferred Stock  Registration  Rights
Agreement  and the other  Transaction  Documents  to the extent the Company is a
party  thereto  and as to the  good  standing  of the  Company  in the  State of
Delaware  and in each other  jurisdiction  in which the Company is  qualified to
transact business.

               3.04A.  Opinions of Counsel.  Such Purchaser  shall have received
favorable  opinions in form and substance  satisfactory to it, dated the Closing
Time,  from (i) various  counsel for the Company,  which  collectively  shall be
substantially  in the form set forth in Exhibit F-1 and as to such other matters
as such Purchaser may reasonably request, (ii) Cahill Gordon & Reindel,  certain
of the  Purchasers'  special  counsel  in  connection  with  such  transactions,
substantially  in the form set forth in  Exhibit  F-2,  and (iii)  each  counsel
delivering an opinion in connection  with the  Recapitalization,  a copy of each
such  legal  opinion,  accompanied  by a letter  from  each such  counsel  (or a
statement  included in such opinion)  authorizing the Purchasers to rely on such
opinion.

               3.05A.  Recapitalization.  The  transactions  contemplated by the
Recapitalization  Documents  shall have been  consummated in accordance with the
Recapitalization  Documents.  Any  amendments  or  waivers  with  respect to the
Recapitalization  Documents  shall be reasonably  satisfactory to the Purchasers
and their  respective  special  counsel.  The Company shall have (i) received at
least $199.5 million as an equity  contribution  from the Equity Investor or its
designees,  (ii) received at least $17.0 million as an equity  contribution from
the Company's  management and certain  stockholders in the form of a rollover of
existing equity interests,  (iii) received at least $400.0 million of term loans
and a revolving credit facility of $75.0 million (of which only $4.0 million may
be drawn at the Closing Time) under the Credit  Agreement and (iv) completed the
consent  solicitation  with  respect to, or  refinanced,  $100.0  million of the
Company's Senior Subordinated Notes. After giving effect to the Recapitalization
and the  financing  thereof,  the  Company  shall  have no more  than  $583.8 of
outstanding  Indebtedness and the Company's only outstanding  Capital Stock will
be (a)  5,956,712.25  million  shares of Common  Stock,  including  4,843,239.78
shares issued to the Equity  Investor and its designees  and  596,913.07  shares
issued to the Purchasers  pursuant to this  Agreement,  (b) 480,321.3  shares of
Non-Voting Common Stock, (c) 25,000 shares of Class A Senior Preferred Stock and
75,000 shares of Class B Senior  Preferred Stock in the aggregate  issued to the
Purchasers,  (d) 7,000  shares  of Junior  Preferred  Stock and (e)  options  to
purchase 440,425 shares of Common Stock issued to management of the Company.

               3.06A.  No Adverse Events.  Since the Audit Date, there  has been
no material adverse change in the business,  prospects,  operations,  results of
operations, or financial condition of the Company and its Subsidiaries, taken as
a whole.
               3.07A. Financial Information. The Company shall have delivered to
such  Purchaser a pro forma  consolidated  balance sheet for the Company and its
Subsidiaries  as of the Closing  Time after giving  effect to the  Transactions,
including the issuance of the Senior Preferred Stock and the use of the proceeds
from the  issuance  of the  Securities,  which has been  certified  by the Chief
Financial Officer of the Company and which is in form and substance satisfactory
to such Purchaser.

               3.08A.   Proceedings  and  Documents.  All  corporate  and  other
proceedings  in  connection  with the  Transactions  and the other  transactions
contemplated  by this  Agreement and the other  Transaction  Documents,  and all
documents and instruments  incident to such  transactions and the terms thereof,
shall be reasonably  satisfactory to such Purchaser and such Purchaser's special
counsel,  and such  Purchaser  and the  Purchaser's  special  counsel shall have
received  all  counterpart  originals  or  certified  or other copies of all the
Transaction  Documents  and  all  documents  and  instruments  incident  to  all
corporate  and  other   proceedings  or  transactions  in  connection  with  the
Transactions as it or they may reasonably request. The Company shall have agreed
in writing that all fees owing as of the Closing Time pursuant to this Agreement
and the transactions contemplated hereby shall be paid in full to each Purchaser
within two Business Days following the Closing Time..

               3.09A.  Purchase Permitted by Applicable Law, etc. At the Closing
Time, such Purchaser's  purchase of the Securities shall (a) be permitted by the
laws and  regulations  of each  jurisdiction  to which  it is  subject,  (b) not
violate any Applicable Law (including, without limitation,  Regulation U, T or X
of the Board of  Governors  of the Federal  Reserve  System) and (c) not subject
such  Purchaser  to any tax,  penalty  or  liability  under or  pursuant  to any
Applicable Law.

               3.10A.  Transaction Documents in Force and  Effect;  Information;
Certificate of Designation.

               (a)  Transaction  Documents.  The Company shall have delivered to
such Purchaser true and correct copies of all Transaction Documents and (i) such
documents (A) shall have been duly executed and delivered by the Company and its
Subsidiaries  party  thereto,  (B)  shall  be in form and  substance  reasonably
satisfactory  to such  Purchaser and its special  counsel and (C) shall be valid
and legally  binding  obligations  of the Company and its  Subsidiaries  a party
thereto  enforceable  against each of them in accordance  with their  respective
terms, subject to the Enforceability  Exceptions, and (ii) there shall have been
no material amendments,  alterations,  modifications or waivers of any provision
thereof since the date of this Agreement.

               (b) Accuracy of  Information.  All  information  furnished by the
Company and its  representatives  to such  Purchaser  on or prior to the Closing
Time with respect to the business, management, prospects, operations, results of
operations  or  condition  (financial  or  otherwise)  of the  Company  and  its
Subsidiaries, as the case may be, shall be accurate and complete in all material
respects.

               (c) Filing of Amended and Restated  Certificate of  Incorporation
and Certificate of Designation. Each of (i) the Amended and Restated Certificate
of  Incorporation  and (ii) the Certificate of Designation  shall have been duly
and validly approved by all necessary  corporate  action,  shall have been filed
with the Secretary of State of Delaware and shall have become effective.

               3.11A.  No    Violation;    No    Legal  Constraints;   Consents,
Authorizations and Filings, etc.

               (a) The  consummation by the Company and its  Subsidiaries of the
Transactions shall not contravene, violate or conflict with any Applicable Law.

               (b) All consents, authorizations and filings, if any, required in
connection  with the execution,  delivery and performance by the Company and its
Subsidiaries  of the  Transaction  Documents  to which they are party shall have
been obtained or made and shall be in full force and effect,  and such Purchaser
shall have been furnished with  appropriate  evidence  thereof,  and all waiting
periods shall have lapsed without  extension or the imposition of any conditions
or restrictions,  except,  in the case of the Common Stock  Registration  Rights
Agreement,   the  Preferred  Stock   Registration   Rights   Agreement  and  the
Stockholders Agreement, for such consents,  authorizations and filings which are
required under federal or state securities laws.

               (c) There shall be no  inquiry,  injunction,  restraining  order,
action,  suit or proceeding  pending or entered or any statute or rule proposed,
enacted or promulgated by any Governmental  Authority or any other Person which,
in the opinion of the Purchasers,  (i) individually or in the aggregate, has had
or would reasonably be expected to have a Material Adverse Effect or which seeks
to  enjoin  or  seek  damages  against  the  Company  or any  of  the  Company's
Subsidiaries or any of the Purchasers as a result of the Transactions, including
the  issuance  of  the  Senior  Preferred  Stock,  (ii)  relates  to  any of the
Transactions  and has or will have a material  adverse  effect on any Purchaser,
(iii) alleges  liability on the part of any  Purchaser in  connection  with this
Agreement,  any other  Transaction  Document or the  Transactions  or any of the
other transactions contemplated hereby or thereby or (iv) would bar the issuance
of the  Securities  or the use of the proceeds  thereof in  accordance  with the
terms of this Agreement and the other Transaction Documents.

               3.12A. Credit Agreement.  Such Purchaser shall have been provided
with true and correct  copies of the executed  Credit  Agreement and any related
documents,  and  such  Credit  Agreement  shall  contain  terms  and  conditions
satisfactory to such Purchaser in its sole judgment.  The financial institutions
party to the Credit  Agreement  shall  have  irrevocably  committed  to fund the
Recapitalization simultaneously with the funding of such Purchaser's payment for
the sale of the Securities.

               3.13A.  Fees and Expenses of the  Recapitalization.  The fees and
expenses incurred in connection with the  Recapitalization  (including,  without
limitation,  the  related  financings)  shall not  exceed  $48.0  million in the
aggregate.

               3.14A.  Solvency Certificate.  Such Purchaser shall have received
a certificate  from the Company's Chief Financial  Officer  satisfactory to such
Purchaser that shall certify that the Company and its  Subsidiaries  (other than
Pay Tech, Inc.),  immediately after giving effect to the Recapitalization,  will
be Solvent.
               3.15A.  Litigation.  No  litigation  by  any  entity  (private or
governmental)   shall  be   pending   or   threatened   with   respect   to  the
Recapitalization  which the Purchasers shall  reasonably  determine could have a
Material Adverse Effect.

               3.16A.  Disbursement  Instructions.  Such  Purchaser  shall  have
received written  instructions from the Company to such Purchaser  directing the
payment of any  proceeds  of the  Securities  that are to be paid at the Closing
Time.
               3.17A.  Junior  Preferred  Stock.  Such Purchaser shall have been
provided with true and correct  copies of the documents  governing the Company's
Junior Preferred Stock, which shall contain terms and conditions satisfactory to
such Purchaser in its sole judgment.

               3B.  Conditions   to   Obligation  of  the Company to Close.  The
obligation of the Company to consummate the  transactions  to be performed by it
at the Closing Time is subject to the following conditions:

               3.01B.    Representations    and   Warranties.    Each   of   the
representations and warranties of the Purchasers in this Agreement shall be true
and correct in all material respects when made and at and as of the Closing Time
as if made on and as of the Closing Time (unless expressly stated to relate to a
specific earlier date, in which case such  representations  and warranties shall
be true and correct in all material respects as of such earlier date).

               3.02B.  Compliance with Covenants.  The   Purchasers  shall  have
performed  and complied  with all of their  covenants  hereunder in all material
respects through the Closing Time.

               3.03B.  Litigation.  No  litigation   by  any  entity (private or
governmental)   shall  be   pending   or   threatened   with   respect   to  the
Recapitalization or which could prevent consummation of any of the Transactions.

               3.04B.  Documentation.  All actions to be taken by the Purchasers
in connection with consummation of the transactions  contemplated hereby and all
certificates,  opinions,  instruments and other documents required to effect the
transactions  contemplated  hereby will be satisfactory in form and substance to
the Company.

                                    SECTION 4

                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

               The Company  represents and warrants to each of the Purchasers as
of the date hereof and as of the Closing Time that:

               4.01. Due Incorporation; Power and Authority. Each of the Company
and the Company's  Subsidiaries  (a) is duly organized,  validly existing and in
good standing under the laws of its  jurisdiction of  organization,  (b) is duly
qualified  or  licensed  to  do  business  and  is  in  good  standing  in  each
jurisdiction in which the property owned, leased or operated by it or the nature
of the business conducted by it makes such qualification  necessary,  other than
any failures to so qualify,  to be so licensed or to be in good standing  which,
individually  or in the  aggregate,  have not had and would not have a  Material
Adverse  Effect,  (c) has all requisite  power and  authority to own,  lease and
operate its  properties  and to carry on its  businesses  as they are  currently
conducted,  and (d) has all  requisite  power and  authority  to enter  into and
perform its obligations under each of the Transaction Documents to which it is a
party.

               4.02. Capitalization. As of the Closing Time, after giving effect
to the Transactions, the authorized Capital Stock of the Company consists solely
of (a) 15.0 million shares of its Common Stock,  of which  5,956,712.25  million
are issued and  outstanding,  (b) 2.0 million  shares of its  Non-Voting  Common
Stock, of which 480,321.3 shares are issued and outstanding,  (c) 250,000 shares
of  Preferred  Stock,  no par  value,  of which  (i)  50,000  shares  have  been
designated  as the Class A Senior  Preferred  Stock,  of which 25,000 shares are
issued and outstanding,  (ii) 150,000 shares have been designated as the Class B
Senior  Preferred  Stock,  of which 75,000 shares are issued and outstanding and
(iii) 50,000 shares have been designated as the Junior Preferred Stock, of which
7,000 shares are issued and  outstanding.  No shares of any class of the Capital
Stock of the Company are held by the Company in its treasury or by the Company's
Subsidiaries.  All the issued and outstanding  shares of Common Stock (including
all  shares of Common  Stock to be  issued  upon the  exercise  of  warrants  or
options)  have been  duly  authorized  and are (or in the case of  Common  Stock
issued upon exercise of warrants or options, will be) validly issued, fully paid
and  nonassessable  and are (or in the case of Common Stock issued upon exercise
of warrants or options,  will be) free of preemptive rights. Except as set forth
in the first sentence of this Section 4.02 or on Schedule 4.02, (i) there are no
shares of Capital Stock of the Company  authorized,  issued or  outstanding  and
(ii) there are not as of the date  hereof,  and at the Closing Time after giving
effect to the  Transactions  there will not be, any  outstanding  or  authorized
options, warrants, rights (including preemptive rights),  subscriptions,  claims
of  any  character,   agreements,   obligations,   convertible  or  exchangeable
securities,  or other commitments,  contingent or otherwise,  relating to Common
Stock or any other shares of Capital Stock of the Company, pursuant to which the
Company is or may become  obligated to issue shares of Common  Stock,  any other
shares of its Capital Stock or any  securities  convertible  into,  exchangeable
for, or evidencing  the right to subscribe  for, any shares of the Capital Stock
of the Company. Except as set forth on Schedule 4.02, there are no voting trusts
or other  agreements  or  understandings  to  which  the  Company  or any of its
Subsidiaries  is a party with  respect to the  holding,  voting or  disposing of
Capital Stock of the Company or any of its Subsidiaries.  Except as set forth on
Schedule  4.02,  neither  the  Company  nor  any of  its  Subsidiaries  has  any
outstanding  bonds,  debentures,  notes or other obligations or other securities
that entitle the holders thereof to vote with the stockholders of the Company or
any of  its  Subsidiaries  on any  matter  or  which  are  convertible  into  or
exercisable for securities having such a right to vote.

               4.03.  Subsidiaries.  Schedule  4.03  lists all of the  Company's
Subsidiaries.  Except  as set forth on  Schedule  4.03,  all of the  outstanding
shares of Capital  Stock of each of the  Company's  Subsidiaries  have been duly
authorized and validly issued,  are fully paid and  nonassessable and are owned,
of  record  and  beneficially,  by the  Company,  free and  clear of all  liens,
encumbrances,  options or claims whatsoever,  except for liens, encumbrances and
claims created pursuant to the Credit Agreement. Except as set forth on Schedule
4.03,  no shares  of  Capital  Stock of any of the  Company's  Subsidiaries  are
reserved  for  issuance  and there are no  outstanding  or  authorized  options,
warrants,   rights,   subscriptions,   claims  of  any  character,   agreements,
obligations,  convertible  or  exchangeable  securities,  or other  commitments,
contingent  or  otherwise,  relating  to the  Capital  Stock of any  Subsidiary,
pursuant to which such Subsidiary is or may become obligated to issue any shares
of  Capital  Stock  of  such  Subsidiary  or any  securities  convertible  into,
exchangeable  for, or evidencing  the right to subscribe for, any shares of such
Subsidiary.  Except as set forth on Schedule  4.03,  the  Company  does not own,
directly or  indirectly,  any Capital  Stock in any Person or have any direct or
indirect equity or ownership  interest in any Person and neither the Company nor
any of its  Subsidiaries  is subject to any obligation or requirement to provide
funds for or to make any investment (in the form of a loan, capital contribution
or otherwise) to or in any Person.

               4.04.  Due Authorization, Execution and Delivery.

               (a) Agreement. This Agreement has been duly authorized,  executed
and  delivered  by the  Company  and  constitutes  a valid and  legally  binding
obligation of the Company,  enforceable  against the Company in accordance  with
its terms, subject to the Enforceability Exceptions.

               (b) Senior  Preferred  Stock;  Certificate  of  Designation.  The
shares of Senior  Preferred  Stock to be  purchased by the  Purchasers  from the
Company are governed by the terms of the Certificate of  Designation,  have been
duly  authorized  for issuance and sale  pursuant to this  Agreement  and,  when
issued and delivered by the Company at the Closing Time as provided herein, will
have been duly and validly executed,  issued and delivered by the Company,  will
be fully paid and nonassessable,  will not be subject to capital calls, will not
have been issued in violation of, and will not be subject to, any  preemptive or
similar rights, and will constitute valid and legally binding obligations of the
Company,  enforceable against it in accordance with their terms,  subject to the
Enforceability   Exceptions.  The  Certificate  of  Designation  has  been  duly
authorized,  executed  and  delivered  by the Company  and,  when filed with the
Secretary of State of the State of Delaware, will constitute a valid and legally
binding obligation of the Company, enforceable against the Company in accordance
with its terms, subject to the Enforceability  Exceptions.  The certification of
incorporation of the Company, by virtue of the Certificate of Designation,  sets
forth the rights, preferences and priorities of the Senior Preferred Stock.

               (c) Common Stock Registration  Rights Agreement;  Preferred Stock
Registration  Rights  Agreement.  Each of the Common Stock  Registration  Rights
Agreement and the Preferred Stock  Registration  Rights  Agreement has been duly
authorized,  executed and  delivered by the Company and  constitutes a valid and
legally binding  obligation of the Company,  enforceable  against the Company in
accordance with its terms, subject to the Enforceability Exceptions.

               (d) Common  Stock.  The Company has  authorized  the issuance and
delivery of 596,913.07 shares of its Common Stock pursuant to this Agreement and
such shares of Common  Stock have been duly  authorized  for  issuance  and sale
pursuant to this  Agreement and, when issued and delivered by the Company at the
Closing  Time as  provided  herein,  will have been duly and  validly  executed,
issued and delivered by the Company, will be fully paid and nonassessable,  will
not be subject to capital  calls,  will not have been issued in violation of and
will not be subject to any preemptive or similar rights, and at the Closing Time
will constitute 8.67% of the shares of Common Stock and Non-Voting  Common Stock
of the Company  (determined  on a fully  diluted  basis as of the Closing  Time,
after giving effect to the Transactions and without giving effect to claims with
respect to the Company's Common Stock described in item two (2) of Schedule 4.08
hereto), such shares having the rights, restrictions, privileges and preferences
set forth in the  Amended  and  Restated  Certificate  of  Incorporation  of the
Company,  and Holders of such shares of Common Stock and Non-Voting Common Stock
will have the  benefit  of and be  subject  to the terms and  conditions  of the
Stockholders  Agreement.  A detailed  calculation of the fully diluted shares of
Common Stock and Non-Voting Common Stock of the Company,  after giving effect to
the Transactions, is set forth on Schedule 4.04.

               (e) Stockholders  Agreement.  The Stockholders Agreement has been
duly  authorized,  executed and delivered by the Company and constitutes a valid
and legally binding obligation of the Company,  enforceable  against the Company
in accordance with its terms, subject to the Enforceability Exceptions.

               (f) Other Transaction Documents. Each Transaction Document (other
than those  referred to in paragraphs  (a) through (e) of this Section 4.04) (i)
has been duly authorized, executed and delivered by the Company, to the extent a
party thereto,  and (ii)  constitutes a valid and legally binding  obligation of
the Company,  to the extent a party thereto,  enforceable against the Company in
accordance with its terms, subject to the Enforceability Exceptions.

               4.05.  Noncontravention;  Authorizations and Approvals.  Assuming
the filings required under the Hart-Scott-Rodino  Antitrust  Improvements Act of
1976, as amended, are made and the waiting period thereunder has been terminated
or has  expired  (a) the  execution  and  delivery  by the Company or any of the
Company's  Subsidiaries  of any of the  Transaction  Documents  to which it is a
party,  (b)  the  performance  by any of them of  their  respective  obligations
thereunder, (c) the consummation of the transactions contemplated thereby or (d)
the issuance and delivery of the Securities  hereunder will not: (i) violate any
provision of the certificate of  incorporation  or by-laws of the Company or the
comparable  governing  documents  of any of its  Subsidiaries;  (ii) violate any
statute,  ordinance,  rule,  regulation,  order or  decree  of any  Governmental
Authority  applicable to the Company or any of its  Subsidiaries or by which any
of their respective  properties or assets may be bound; (iii) require any filing
with,  or  permit,  consent or  approval  of, or the giving of any notice to, or
obtaining any new or additional  licenses from any Governmental  Authority;  and
(iv) except as set forth on Schedule  4.05,  result in a violation or breach of,
conflict with,  constitute (with or without due notice or lapse of time or both)
a  material  default  (or give rise to any right of  termination,  cancellation,
payment or acceleration)  under, or result in the creation of any lien, security
interest,  charge or  encumbrance  upon any of the  properties  or assets of the
Company  or any of its  Subsidiaries  under,  any of the  terms,  conditions  or
provisions of any note, bond, mortgage,  indenture,  license, franchise, permit,
agreement, lease, franchise agreement or other instrument or obligation to which
the  Company  or any of its  Subsidiaries  is a party,  or by which it or any of
their respective  properties or assets are bound or subject,  except for, in the
case of clauses (iii) and (iv) above,  such as would not have a Material Adverse
Effect,   and  would  not  prevent  or  materially  delay  consummation  of  the
Transactions.  No violation of any provision of the certificate of incorporation
or by-laws of the Company or the  comparable  governing  documents of any of its
Subsidiaries exists as a result of the Reorganization.

               4.06. Company Financial Statements.  The Company has delivered to
each Purchaser the following financial  statements  (collectively,  the "Company
Financial  Statements"):  (i)  complete and correct  copies of the  consolidated
balance sheets of the Company and its  Subsidiaries  as of December 31, 1998 and
1997 and the related consolidated statements of operations, stockholders' equity
and cash flows for the years then ended,  including  the footnotes  thereto,  in
each case audited by Deloitte & Touche LLP, (ii) complete and correct  copies of
the unaudited consolidated balance sheets of the Company and its Subsidiaries as
of September  30, 1999 and  September 30, 1998 and as of March 31, 1999 and June
30,  1999 and the  related  unaudited  consolidated  statements  of  operations,
stockholders'  equity and cash flows for such quarters,  and, in the case of the
quarters ending September 30, 1999 and September 30, 1998, each of the months in
such quarters,  respectively,  then ended,  (iii) complete and correct copies of
the  unaudited  consolidated  pro forma  balance  sheet of the  Company  and its
Subsidiaries as of September 30, 1999, and the unaudited pro forma  consolidated
statements of operations  for the nine months ended  September 30, 1999 and (iv)
complete  and  correct  copies  of  unaudited   consolidated  monthly  financial
statements  for each of the months from July through  October 1999, in each case
showing  a  comparison  of  such  financial  statements  to the  budget  for the
applicable  month.  Each of the  consolidated  balance  sheets  contained in the
Company  Financial  Statements  fairly  presents in all  material  respects  the
consolidated  financial  position of the Company and its  Subsidiaries as of its
date and each of the consolidated statements of operations, stockholders' equity
and cash flows included in the Company  Financial  Statements fairly presents in
all  material  respects  the  consolidated  results of  operations  and  income,
retained earnings and stockholders' equity or cash flows, as the case may be, of
the Company and its  Subsidiaries for the periods to which they relate (subject,
in the case of any unaudited  interim financial  statements,  to normal year-end
adjustments  that will not be  material  in amount or  effect),  in each case in
accordance with GAAP. The pro forma financial  statements of the Company and its
Subsidiaries contained in the Company Financial Statements fairly present in all
material  respects the  consolidated  financial  position of the Company and its
Subsidiaries  as of the date and for the periods to which they  relate,  in each
case after giving effect to the  Transactions,  have been prepared in accordance
with the  Commission's  rules and guidelines with respect to pro forma financial
statements and have been properly compiled on the bases described  therein,  and
the  assumptions  used  in  the  preparation  thereof  are  reasonable  and  the
adjustments used therein are appropriate to give effect to the Transactions. All
projections  provided  by or on  behalf  of the  Company  to the  Purchasers  in
connection  with the  Transactions  have been  prepared  in good faith  based on
assumptions believed by management of the Company to be reasonable.

               4.07.  Absence of Undisclosed Liabilities or Events.

               (a) Except as set forth in Schedule 4.07(a),  neither the Company
nor  any  of  its  Subsidiaries   has  any  material   claims,   liabilities  or
indebtedness,  contingent  or  otherwise,  required  to  be  set  forth  on  its
consolidated  balance sheet in accordance with GAAP,  except as set forth in the
consolidated  balance  sheet as of the Audit Date or as  included in the Company
Financial  Statements and except for liabilities incurred subsequent to any such
date in the ordinary course of business.

               (b) Except as set forth in Schedule 4.07(b), since the Audit Date
there has been no Material Adverse Effect.

               (c) The information,  reports, financial statements, exhibits and
schedules  furnished  in writing  by or on behalf of the  Company to each of the
Purchasers in connection with the  negotiation,  preparation or delivery of this
Agreement and the other  Transaction  Documents or included herein or therein or
delivered  pursuant hereto or thereto,  when taken as a whole do not contain any
untrue  statement of material fact or omit to state any material fact  necessary
to make the statements herein or therein not misleading.

               4.08. No Actions or Proceedings.  Except as set forth in Schedule
4.08, there is no action, suit, condemnation,  expropriation or other proceeding
at  law or in  equity,  or  any  arbitration  or  any  administrative  or  other
proceeding  by or before (or to the  knowledge of the Company any  investigation
by) any Governmental  Authority,  pending,  or, to the knowledge of the Company,
threatened,  against or affecting the Company or any of its Subsidiaries, or any
of their  properties or rights which,  would: (i) have a Material Adverse Effect
or (ii) is, or is seeking certification as, a class action. In addition,  except
as set forth on Schedule 4.08,  neither the Company nor any of its  Subsidiaries
is subject to any consent decrees or judicial or administrative  order under the
Fair Debt Collection  Practices Act or any state law equivalent  relating to the
ongoing conduct of the Company's business.

               4.09. Title to Properties.  Except as set forth in Schedule 4.09,
each of the Company and its Subsidiaries has (a) good and valid title to and fee
simple ownership of, or a good and valid leasehold  interest in, all of its real
property,  and (b) good title to, or a good and valid leasehold interest in, all
of its equipment and other personal property, in each case free and clear of all
Liens,  except for (1) Liens reflected on the Company's  consolidated  unaudited
balance  sheet as of September 30, 1999,  and (2) Liens which do not  materially
detract  from the  value of,  or  materially  impair  the use of,  any  material
property  by the  Company or any of its  Subsidiaries  in the  operation  of its
respective  business or which do not have a Material Adverse Effect. Each of the
Company and its  Subsidiaries  have paid or  discharged,  or reserved  for,  all
lawful  claims  which,  if unpaid,  might  become a Lien against any property or
assets of the Company or any of its Subsidiaries, except where the failure to do
so would not have a Material Adverse Effect.

               4.10.  Intellectual  Property  Rights.  Except  as set  forth  in
Schedule 4.10,  each of the Company and its  Subsidiaries  owns or possesses all
Intellectual  Property  reasonably  necessary to conduct its  businesses  as now
conducted,  except  where  the  expiration  or loss of any of such  Intellectual
Property,  individually or in the aggregate,  would not have a Material  Adverse
Effect.  To the best knowledge of the Company,  (a) there is no infringement of,
or  conflict  with,  such  Intellectual  Property by any third party and (b) the
conduct of its  businesses  as  currently  conducted do not infringe or conflict
with any  Intellectual  Property of any third party, in each case other than any
such  infringements or conflicts which,  individually or in the aggregate,  have
not had or would not have a Material Adverse Effect.

               4.11.  Taxes.

               (a) Tax  Returns.  The Company and each of its  Subsidiaries  has
filed  or  caused  to be  filed  or will  file or  cause  to be  filed  with the
appropriate  taxing  authorities  on a timely  basis all  material  returns  and
reports ("Returns")  relating to Taxes that are required to be filed by, or with
respect to, the Company and each of its  Subsidiaries at or prior to the Closing
Time (taking into account any  extension of time to file granted to or on behalf
of the Company or any of its Subsidiaries).  All such Returns have been prepared
in compliance with all applicable laws and regulations and are true and accurate
in all material respects.  As used herein, "Tax" or "Taxes" shall mean all taxes
including,  without  limitation,  all U.S.  federal,  state,  local and  foreign
income,  franchise,  profits,  capital gains,  capital stock,  sales, use, value
added, occupation,  property,  excise, stamp, license, payroll, social security,
withholding  and all other taxes of any kind  whatsoever,  all estimated  taxes,
deficiency assessments,  and additions to tax, penalties and interest in respect
of the foregoing.

               (b) Payment of Taxes. All material Tax liabilities of the Company
and its  Subsidiaries due and payable with respect to all taxable years or other
taxable  periods  (including  portions  thereof) ending on or prior to the Audit
Date  have  been,  or prior to the  Closing  Time  will be,  paid or  adequately
disclosed as a liability on the most recent Company  Financial  Statements.  All
material Tax  liabilities  of the Company and its  Subsidiaries  due and payable
with  respect  to all  taxable  years or  taxable  periods  (including  portions
thereof)  which did not end prior to the day after the Audit  Date and which end
at or prior to the Closing Time have been, or prior to the Closing Time will be,
paid.

               (c) Other Tax Matters.  Schedule 4.11 sets forth (i) each taxable
year or other taxable  period of the Company and its  Subsidiaries  for which an
audit or other  examination  of Taxes by any taxing  authority  is  currently in
progress or, to the knowledge of the Company, threatened against or with respect
to the Company or any of its Subsidiaries  that, if determined  adversely to the
Company or its  Subsidiaries,  would result in a material  Tax  liability of the
Company or its  Subsidiaries  after the Closing Time, and (ii) the taxable years
or other taxable periods of the Company and its  Subsidiaries  which, for income
tax  purposes,  will  not be  subject  to the  normally  applicable  statute  of
limitations because of written waivers or agreements given by the Company or its
Subsidiaries.

               (d)    Except as set forth on Schedule 4.11:

          (i)  subject to Section  5.03(j)  of the  Recapitalization  Agreement,
     neither the Company nor any of its Subsidiaries has made any payments,  nor
     is or may become obligated (under any contract or agreement entered into at
     or  before  the  Closing  Time)  to  make  any   payments,   that  will  be
     non-deductible  under Section 280G of the Code (or any analogous provisions
     of state, local or foreign Tax law),

          (ii) the Company and each of its  Subsidiaries  has  withheld and paid
     all  Taxes  required  to have been  withheld  and paid in  connection  with
     amounts paid or owing to any employee,  independent  contractor,  creditor,
     stockholder  or other  third  party  other  than  such  Taxes  which in the
     aggregate,  are not material,  and all material Forms W-2 and 1099 required
     with respect thereto have been properly completed and timely filed;

          (iii) there are no liens for material  Taxes (other than current Taxes
     not yet due and payable)  upon the assets or  properties  of the Company or
     any of its Subsidiaries;

          (iv) the Company and its  Subsidiaries are entitled to each Tax refund
     claimed or  received by the  Company or any  Subsidiary  at or prior to the
     Closing  Time,  except to the extent the  disallowance  of which  would not
     result in any material  Tax  liability,  or loss of a pending  material Tax
     refund claim;

          (v) the  Company  and its  Subsidiaries  are not and will  not  become
     liable for any material  Taxes as a result of the  Reorganization  nor will
     the  Reorganization  create any material  gains or income,  the taxation of
     which is deferred under Treasury  Regulation ss.  1.1502-13 (or any similar
     provision of state, local or foreign law);

          (vi) neither the Company nor any of its Subsidiaries is a party to any
     Tax allocation,  sharing,  or similar  agreement under which the Company or
     such  Subsidiaries has any current or potential  contractual  obligation to
     indemnify any other Person with respect to Taxes;

          (vii) the Company and each of its Subsidiaries has properly accrued on
     its  respective   financial   statements   all  material  Tax   liabilities
     (determined in accordance  with GAAP) and the amount so accrued is at least
     equal to its respective liability for such Taxes; and

          (viii)  neither  the  Company  nor  any of its  Subsidiaries  has  any
     liability  for material  Taxes arising as a result of the Company or any of
     its  Subsidiaries  at any time  being a member of an  affiliated  group (as
     defined  in  section  1504(a)  of the  Code  and  any  analogous  combined,
     consolidated or unitary group defined under state,  local or foreign income
     Tax law) other than a group the  common  parent of which is the  Company or
     any of its Subsidiaries.

               4.12.  Employee Benefit Plans.

               (a) Schedule  4.12  contains an accurate and complete list of (i)
each  "employee  benefit plan" (as such term is defined in Section (3)(3) of the
Employee   Retirement  Income  Security  Act  of  1974,  as  amended  ("ERISA"))
contributed  to,   maintained  or  sponsored  by  the  Company  or  any  of  its
Subsidiaries,  or with  respect to which the Company or any of its  Subsidiaries
has any  liability  or  potential  liability;  and (ii) each  other  retirement,
savings,  thrift,  deferred  compensation,  severance,  stock  ownership,  stock
purchase, stock option, performance,  bonus, incentive, material fringe benefit,
hospitalization or other medical,  disability,  life or other insurance, and any
other welfare benefit policy,  trust,  understanding or arrangement  contributed
to,  maintained or sponsored by the Company or any of its  Subsidiaries  for the
benefit of any present or former employee, officer or director of the Company or
any of its  Subsidiaries,  or with  respect  to which the  Company or any of its
Subsidiaries has any liability or potential liability.  Each such item listed on
Schedule 4.12 is referred to herein as a "Benefit Plan."

               (b) Schedule  4.12 also contains an accurate and complete list of
each  agreement or commitment of the Company or any Subsidiary of the Company or
to which the Company or any of its Subsidiaries may have any liability,  with or
for the  benefit of any current or former  employee,  officer or director of the
Company  or  any  of  its  Subsidiaries  (including,  without  limitation,  each
employment,  compensation  or termination  agreement or commitment but excluding
employment  agreements with annual  payments of less than  $100,000).  Each such
item  listed  on  Schedule  4.12  is  referred  to  herein  as  a  "Compensation
Commitment."

               (c) With  respect to each  Benefit  Plan that is  intended  to be
qualified  within the meaning of Section 401(a) of the Internal  Revenue Code of
1986, as amended (the "Code") (i) it has received a determination  letter, or in
the case of a standardized  prototype  plan,  such prototype plan has received a
favorable determination letter from the Internal Revenue Service (the "IRS"), or
has been timely  submitted  for a  determination  letter from the IRS, that such
Benefit  Plan is  qualified  under  Section  401(a)  of the  Code,  and,  to the
knowledge of the Company and its  Subsidiaries,  nothing has occurred  since the
date of such determination  letter or submission that could adversely affect the
qualification of such Benefit Plan or the exemption from taxation of the related
trust and (ii) no such Benefit Plan is a "defined  benefit  plan" (as defined in
Section (3)(35) of ERISA) or a "multiemployer  plan" (as defined in Section 4001
(a)(3) of ERISA).

               (d) Except as described on Schedule  4.12 (i) none of the Benefit
Plans  or  Compensation   Commitments  obligates  the  Company  or  any  of  its
Subsidiaries  to pay any separation,  severance,  termination or similar benefit
solely  as a result  of any  transaction  contemplated  by the  Recapitalization
Agreement or solely as a result of a change in control or  ownership  within the
meaning of Section 280G of the Code;  and (ii) there is no contract,  agreement,
plan or arrangement  covering any employee or former  employee of the Company or
any of its  Subsidiaries  that  provides for payment,  prior to or in connection
with the Recapitalization, by the Company or any of its Subsidiaries that is not
deductible under Section 162 or 404 of the Code, or that is an "excess parachute
payment" pursuant to Section 280G of the Code.

               (e) (i)  Each  Benefit  Plan  and any  related  trust,  insurance
contract or fund has been maintained and administered in substantial  compliance
with its respective terms and in substantial compliance with all applicable laws
and regulations,  including,  but not limited to, ERISA and the Code; (ii) there
has been no application or waiver of the minimum  funding  standards  imposed by
Section  412 of the Code with  respect to any  Benefit  Plan,  and  neither  the
Company nor any of its Subsidiaries is aware of any facts or circumstances  that
would  materially  change  the funded  status of any such  Benefit  Plan;  (iii)
neither the Company nor any of its Subsidiaries has incurred any liability under
Title IV of ERISA or to the Pension Benefit Guaranty Corporation; (iv) there are
no pending or, to the knowledge of the Company and its Subsidiaries, threatened,
material  actions,  suits,  investigations or claims with respect to any Benefit
Plan or Compensation  Commitment  (other than routine claims for benefits),  and
neither the Company nor any of its Subsidiaries has knowledge of any facts which
could give rise to (or reasonably be expected to give rise to) any such actions,
suits,  investigations or claims; (v) there have been no prohibited transactions
as defined in Section 406 of ERISA or Section  4975 of the Code with  respect to
any Benefit Plan; and (vi) all contributions  which are due with respect to each
Benefit Plan have been timely made, and all  contributions for periods ending on
the date of the  Closing  Time  which  are not then due  have  been  accrued  in
accordance with GAAP.

               (f) The Company and each of its  Subsidiaries has complied in all
material  respects  with the health care  continuation  requirements  of Section
4980B of the Code and Part 6 of  Subtitle B of Title I of ERISA  ("COBRA");  and
the Company and its  Subsidiaries  have no  obligation  under any Benefit  Plan,
Compensation Commitment or otherwise to provide health or other welfare benefits
to or with respect to former employees of the Company or any of its Subsidiaries
or any other person, except as specifically required by COBRA.

               (g)  With  respect  to  each   Benefit   Plan  and   Compensation
Commitment,  the Company has furnished or made available to the Purchasers  true
and complete  copies,  as applicable,  of (a) the plan  documents,  summary plan
descriptions and employee handbooks;  (b) IRS Form 5500 Annual Report (including
all  attachments)  for  the  most  recent  plan  year;  (c)  all  related  trust
agreements,  insurance contracts or other funding arrangements; and (d) the most
recent favorable determination letter issued by the IRS.

               4.13.  Private Offering; No Integration or General Solicitation.

               (a)   Subject  to   compliance   by  the   Purchasers   with  the
representations  and  warranties  set  forth in  Section  5 hereof  and with the
procedures set forth in Section 6 hereof, it is not necessary in connection with
the offer,  sale and delivery of the  Securities  to the  Purchasers  and to any
Person to whom any Purchaser sells any of such  Securities  (each, a "Subsequent
Purchaser")  in the  manner  contemplated  by this  Agreement  to  register  the
Securities under the Securities Act.

               (b) The Company has not, directly or indirectly, offered, sold or
solicited any offer to buy and will not, directly or indirectly,  offer, sell or
solicit any offer to buy,  any  security of a type or in a manner which would be
integrated  with the sale of the  Securities  and require the  Securities  to be
registered  under the  Securities  Act. None of the Company or its Affiliates or
any  Person  acting on its behalf  (other  than the  Purchasers,  as to whom the
Company makes no  representation  or warranty) has engaged or will engage in any
form of general  solicitation or general advertising (within the meaning of Rule
502(c)  under  the  Securities  Act) in  connection  with  the  offering  of the
Securities.  With respect to the  Securities,  if any, sold in reliance upon the
exemption afforded by Regulation S: (i) none of the Company or its Affiliates or
any  Person  acting on its behalf  (other  than the  Purchasers,  as to whom the
Company makes no  representation  or warranty) has engaged or will engage in any
directed selling efforts within the meaning of Regulation S and (ii) each of the
Company and its  Affiliates  and any Person acting on its behalf (other than the
Purchasers,  as to whom the Company  makes no  representation  or warranty)  has
complied and will comply with the offering  restrictions set forth in Regulation
S.

               4.14.  Eligibility for Resale Under Rule 144A. The Securities are
eligible for resale  pursuant to Rule 144A and will not, at the Closing Time, be
of the  same  class as  securities  listed  on a  national  securities  exchange
registered  under  Section 6 of the Exchange  Act or quoted on a U.S.  automated
interdealer quotation system.

               4.15.  [INTENTIONALLY OMITTED].

               4.16.  Insurance.  Each of the Company  and  its Subsidiaries are
insured by financially sound institutions with policies in such amounts and with
such  deductibles  and covering such risks as the Company deems adequate for its
and its Subsidiaries' businesses.

               4.17. Environmental Laws and Regulations.  Except as set forth on
Schedule  4.17,  (a)  Hazardous  Materials  have not been (i)  generated,  used,
treated or stored on, or transported  to or from,  any Company  Property or (ii)
Released or disposed of on or from any Company Property,  except, in the case of
clauses (i) or (ii) in a manner which could not  reasonably  be expected to give
rise to material  liabilities under  Environmental Law, (b) the Company and each
of its Subsidiaries have complied and are in compliance in all material respects
with applicable  Environmental  Laws and the  requirements of any permits issued
under such  Environmental  Laws,  and (c) there are no past,  pending or, to the
Company's  knowledge,  threatened  claims  under  Environmental  Law against the
Company or any of its Subsidiaries.

               For purposes of this  Agreement,  the following  terms shall have
the  following  meanings:  (A) "Company  Property"  means any real  property and
improvements at any time owned, leased, or operated by the Company or any of its
Affiliates, Subsidiaries or any of their respective predecessors; (B) "Hazardous
Materials" means (i) any petroleum or petroleum products,  radioactive materials
or friable asbestos and (ii) any chemicals,  materials or substances  defined as
"hazardous   substances,"  under  the  Comprehensive   Environmental   Response,
Compensation,  and Liability Act of 1980, as amended, 42 U.S.C. ss. 9601 et seq.
("CERCLA")  and (iii) all other  materials or substances the Release of which is
prohibited  or  regulated  or  as  to  which  liability  may  be  imposed  under
Environmental  Laws; (C) "Environmental  Law" means any federal,  state or local
statute, law, rule,  regulation,  ordinance or code,  contractual  obligation or
common law or other legal requirement,  in each case in effect and as amended as
of the  date  hereof  and the  Closing  Time,  relating  to the  environment  or
Hazardous  Materials,   including,  without  limitation,  CERCLA,  the  Resource
Conservation  and  Recovery  Act, as amended,  42 U.S.C.  ss. 6901 et seq.;  the
Federal Water Pollution Control Act, as amended, 33 U.S.C. ss. 1251 et seq.; the
Toxic Substances  Control Act, 15 U.S.C. ss. 2601 et seq.; the Clean Air Act, 42
U.S.C. ss. 7401 et seq.; and the Safe Drinking Water Act, 42 U.S.C. ss. 33808 et
seq.;  and (D) "Release"  means  disposing,  discharging,  injecting,  spilling,
leaking, leaching, dumping, emitting,  escaping,  emptying, seeping, placing and
the like, into or upon any land or water or air, or otherwise  entering into the
environment.

               4.18.  Solvency.  The Company and its  Subsidiaries  (other  than
Pay Tech,  Inc.)  are,  and after  giving  effect to the  Transactions  will be,
Solvent.
               4.19.  Affiliate  Transactions.  Except as  disclosed on Schedule
4.19,  there  are  no  understandings,   agreements  or  arrangements  with  any
stockholder  of the  Company or its  Affiliates  which  would be  required to be
disclosed  pursuant to Item 404 of Regulation S-K promulgated under the Exchange
Act if an annual report on Form 10K were made on the date hereof.

               4.20. Material  Contracts.  Except as set forth on Schedule 4.20,
neither  the Company nor any  Subsidiary  has or is bound by (a) any  agreement,
contract or commitment  relating to the  employment of any Person by the Company
or any  Subsidiary  which cannot be terminated by the Company or the  Subsidiary
upon notice of 60 days or less without  penalty or premium and  involves  annual
compensation  in excess of $100,000  annually,  (b) any  agreement,  contract or
commitment  materially  limiting the freedom of the Company or any Subsidiary to
engage in any line of  business or to compete  with any other  Person or (c) any
agreement,  contract or  commitment  not entered into in the ordinary  course of
business  which  materially   affects  the  business  of  the  Company  and  the
Subsidiaries  taken as a whole and is not cancelable  without  penalty within 90
days. There is no material default under any contract listed on Schedule 4.20 as
a result of the Reorganization.

               4.21.  Brokerage  Fees.  Except as disclosed on Schedule 4.21, no
agent,  broker,  Person or firm  acting on behalf of the Company is, or will be,
entitled to any fee,  commission  or  broker's or finder's  fees from any of the
parties hereto, or from any Person  controlling,  controlled by, or under common
control with any of the parties hereto, in connection with this Agreement or any
of the Transactions.

               4.22. Employment Relations and Agreements. Except as disclosed on
Schedule 4.22, (i) each of the Company and its  Subsidiaries is in compliance in
all  material  respects  with  all  federal,  state  or  other  applicable  laws
respecting  employment  and  employment  practices,   terms  and  conditions  of
employment  and wages and  hours,  and has not and is not  engaged in any unfair
labor practice;  (ii) no representation question exists respecting the employees
of the  Company  or any of its  Subsidiaries;  (iii)  no  collective  bargaining
agreement  is  currently  being   negotiated  by  the  Company  or  any  of  its
Subsidiaries and neither the Company nor any of its Subsidiaries is a party to a
collective  bargaining  agreement;  and (iv)  neither the Company nor any of its
Subsidiaries  has experienced any labor  difficulty  during the last year except
(in the case of this clause (iv)) as would not have a Material  Adverse  Effect.
Except as disclosed on Schedule  4.22,  there exist no  employment,  consulting,
severance,   indemnification  agreements  or  deferred  compensation  agreements
between the Company and any director,  officer or employee of the Company or any
agreement  that would give any Person the right to receive any payment  from the
Company as a result of the Transactions.

               4.23.  [INTENTIONALLY OMITTED].

               4.24.  Compliance with Laws; Licenses.

               (i) Except as set forth on  Schedule  4.24,  the  Company and its
Subsidiaries  are in compliance with all applicable laws and regulations and all
orders,  judgments  and  decrees  (including,  but not limited to, the Fair Debt
Collection  Practices  Act and any  state or local  counterpart  or  equivalent)
relating to its  business  and  operations  (other  than with  respect to taxes,
Environmental Laws, employee benefits, employee relations and federal securities
laws  which  are the  subject  of  specific  representations  contained  in this
Agreement)  except  where the  failure  to so comply  would not have a  Material
Adverse  Effect  or  would  prevent  or  materially  delay  consummation  of the
Transactions.

              (ii)  The  Company  and  each  of  its  Subsidiaries  possess  all
licenses,  certificates  of authority,  certificates  of need,  permits or other
authorizations and regulatory  approvals required by law (a "License") necessary
for the ownership of its properties and the conduct of its business as presently
conducted  in each  jurisdiction  in which the  Company and such  Subsidiary  is
required  to  possess a License,  except  where the  failure  to possess  such a
License would not have a Material Adverse Effect.  All such Licenses are in full
force and effect and neither the Company nor any  Subsidiary  has  received  any
written notice of any event,  inquiry,  investigation or proceeding  threatening
the validity of such  Licenses,  except where the failure of such Licenses to be
in full force and effect or such event,  inquiry,  investigation  or  proceeding
would not have a Material Adverse Effect.

                                    SECTION 5

                        REPRESENTATIONS OF THE PURCHASERS

               Each Purchaser  severally and not jointly represents and warrants
to the Company as of the date hereof and as of the Closing Time as follows:

               5.01.  Purchase for Investment.

               (a)  Such  Purchaser  is  acquiring  the  Securities  for its own
account,  for  investment  and  not  with a view  to or for  offer  or  sale  in
connection with any  distribution  thereof (within the meaning of the Securities
Act) that would be in violation of the  securities  laws of the United States or
any state thereof.

               (b) Such Purchaser  understands  that (i) the Securities have not
been registered  under the Securities Act and are being issued by the Company in
transactions exempt from the registration requirements of the Securities Act and
(ii) the Securities  may not be offered or sold except  pursuant to an effective
registration  statement  under the  Securities  Act or pursuant to an applicable
exemption from registration under the Securities Act.

               (c) Such Purchaser  further  understands  that the exemption from
registration  afforded  by Rule 144 (the  provisions  of which are known to such
Purchaser)  promulgated  under the Securities Act depends on the satisfaction of
various conditions,  and that, if applicable,  Rule 144 may afford the basis for
sales only in limited amounts.

               (d) Such  Purchaser  did not,  and is not  obligated  to, pay any
broker  or finder  in  connection  with the  transactions  contemplated  in this
Agreement.

               (e)    Such Purchaser is an Accredited Investor.

               5.02.  Organization  of  the  Purchasers.  Such  Purchaser  is  a
corporation,  limited partnership or limited liability company,  duly organized,
validly  existing and in good standing under the laws of the jurisdiction of its
organization.

               5.03. Authorization of Transaction. Such Purchaser has full power
and  authority  (including  full  corporate,  partnership  or limited  liability
company  power and  authority)  to execute and  deliver  this  Agreement  and to
perform its  obligations  hereunder.  This Agreement  constitutes  the valid and
legally binding obligation of such Purchaser, enforceable in accordance with its
terms and conditions,  subject to the Enforceability Exceptions.  Such Purchaser
need not give any notice to, make any filing with, or obtain any  authorization,
consent or approval of any  Governmental  Authority in order to  consummate  the
transactions contemplated by this Agreement.

               5.04. Noncontravention. Neither the execution and the delivery of
this Agreement,  nor the consummation of the transactions  contemplated  hereby,
will (i)  violate  any  constitution,  statute,  regulation,  rule,  injunction,
judgment, order, decree, ruling, charge or other restriction of any Governmental
Authority to which such Purchaser is subject or any provisions of its charter or
by-laws  or (ii)  conflict  with,  result in a breach of,  constitute  a default
under,  result  in the  acceleration  of,  create  in any  party  the  right  to
accelerate,  terminate,  modify,  or  cancel or  require  any  notice  under any
agreement,  contract, lease, license,  instrument, or other arrangement to which
such  Purchaser is a party or by which it is bound or to which any of its assets
is subject;  provided,  that notwithstanding  anything to the contrary contained
herein,  such  Purchaser  is  making  no  representations  or  warranties  as to
compliance with applicable securities laws.

               5.05.   Brokers'  Fees.   Such  Purchaser  has  no  liability  or
obligation to pay any fees or commissions to any broker,  finder or agent (other
than to the Equity  Investor) with respect to the  transactions  contemplated by
this Agreement for which the Company could become liable or obligated.

                                    SECTION 6

                  PROVISIONS RELATING TO RESALES OF Securities

               6.01.  Private Offerings.  The  Company  and the Purchasers agree
that the following provisions will apply to any Private Offerings:

               (a)  Offers  and  Sales  of  Senior   Preferred   Stock  Only  to
        Institutional  Accredited Investors or Qualified  Institutional  Buyers.
        Offers and sales of the  Securities  will be made only by the Holders or
        Affiliates thereof qualified to do so in the jurisdictions in which such
        offers or sales are made.  Prior to the  effectiveness of a registration
        statement with respect to the Senior Preferred Stock, each offer or sale
        of Senior  Preferred  Stock  shall only be made (i) to persons  whom the
        offeror or seller  reasonably  believes  to be  Qualified  Institutional
        Buyers, (ii) to other institutional  accredited investors referred to in
        Rule  501(a)(1),  (2),  (3) or (7) of  Regulation  D that the offeror or
        seller  reasonably  believes  to be  and,  with  respect  to  sales  and
        deliveries,  that are Accredited  Investors  ("Institutional  Accredited
        Investors") or (iii) non-U.S.  persons that are financial  institutions,
        investment advisors or affiliates of the foregoing or would otherwise be
        substantially equivalent to an Institutional Accredited Investor outside
        the  United  States to whom the  offeror or seller  reasonably  believes
        offers and sales of the Senior  Preferred  Stock may be made in reliance
        upon Regulation S under the Securities Act;  provided that (A) this will
        not  prohibit  offers  and sales of shares  of  Senior  Preferred  Stock
        pursuant to Rule 144 (or any  successor  provision)  to any Person or of
        any  Securities  pursuant  to a  registration  statement  filed with the
        Commission  under the Securities  Act, (B) no Holder shall offer or sell
        any of the Securities to any Competitor of the Company;  provided,  that
        each Purchaser shall be permitted to offer,  sell or otherwise  transfer
        any of the  Securities to any of its  Affiliates  and (C) each Purchaser
        shall  give the  Company at least 5 days  prior  notice of any  proposed
        offer or sale of Securities to any Person that is not (x) a Purchaser or
        one of its Affiliates or (y) a nationally  recognized investment banking
        firm (it being  acknowledged  that such firm,  as an assignee,  shall be
        bound by the terms of this Agreement, including this Section 6.01).

               (b) No General  Solicitation.  The Securities  will be offered by
        approaching prospective Subsequent Purchasers on an individual basis. No
        general  solicitation or general advertising (within the meaning of Rule
        502(c) under the  Securities  Act) will be used in the United States and
        no directed  selling  efforts (as defined in  Regulation S) will be made
        outside  the  United  States  in  connection  with the  offering  of the
        Securities.

               (c) Purchases by Non-Bank Fiduciaries.  In the case of a non-bank
        Subsequent Purchaser of any Senior Preferred Stock acting as a fiduciary
        for one or more third parties,  in connection  with an offer and sale to
        such purchaser by any Holder  pursuant to this Section 6.01,  each third
        party  shall,  in  the  judgment  of  the  applicable   Holder,   be  an
        Institutional  Accredited Investor or a Qualified Institutional Buyer or
        a non-U.S. person outside the United States.

               (d) Restrictions on Transfer;  Legend.  Upon original issuance by
        the Company, and until such time as the same is no longer required under
        the applicable  requirements  of the Securities Act, the Securities (and
        all securities issued in exchange  therefor or in substitution  thereof)
        shall  bear  such  legend  as is  required  under  Section  6.08 of this
        Agreement. The restrictions on transfer set forth herein are in addition
        to any other  restrictions  on  transfer  set  forth in the  Transaction
        Documents.

               (e) No Future Liability.  Following the sale of the Securities by
        any Purchaser to Subsequent  Purchasers in accordance  with the terms of
        this Section 6, such Purchaser shall not be liable or responsible to the
        Company for any losses,  damages or liabilities  suffered or incurred by
        the Company,  including  any losses,  damages or  liabilities  under the
        Securities  Act,  arising  from or relating to any resale or transfer of
        any Security by such Subsequent Purchaser.

               (f)    Securities Act Restrictions.

               (i) A  Holder  selling  Securities  in a  Private  Offering  to a
        transferee that is an Accredited  Investor or a Qualified  Institutional
        Buyer must satisfy each of the following conditions:

                      (1)   such transferee must make all of the representations
               and warranties set forth in Section 5; and

                      (2)  such  transferee  must  agree  to  be  bound  by  the
               provisions of this Section 6.01 with respect to any resale of the
               Securities.

              (ii)  A  Holder  may  sell  its  Securities  to  a  transferee  in
        accordance  with  Regulation  S  under  the  Securities  Act;  provided,
        however, that each of the following conditions is satisfied:

                      (1)   the offer of Securities must not be made to a person
               in the United States;

                      (2)    either:

                             (A) at the time the buy  order is  originated,  the
                      transferee  is outside the United States or the Holder and
                      any person acting on its behalf  reasonably  believes that
                      the transferee is outside the United States, or

                             (B) the  transaction  must be  executed  in,  on or
                      through the facilities of a designated offshore securities
                      market and neither the Holder nor any person acting on its
                      behalf knows that the transaction was pre-arranged  with a
                      buyer in the United States;

                      (3)  no   directed   selling   efforts   may  be  made  in
               contravention  of the  requirements  of Rule  903(b) or 904(b) of
               Regulation S under the Securities Act, as applicable; and

                      (4) the  transaction  must not be part of a plan or scheme
               to evade the registration requirements of the Securities Act.

             (iii) In the event of a proposed  sale that does not qualify  under
        either  subclause  (i) or (ii) above,  a Holder may sell its  Securities
        only if:

                      (1) such Holder gives written notice to the Company of its
               intention to effect such sale,  which  notice (A) shall  describe
               the manner  and  circumstances  of the  proposed  transaction  in
               reasonable  detail and (B) shall  designate  the counsel for such
               Holder,  which counsel shall be  reasonably  satisfactory  to the
               Company;

                      (2)  counsel  for the  Holder  renders  an  opinion to the
               effect  that  such   proposed   sale  may  be  effected   without
               registration under the Securities Act or state Blue Sky laws; and

                      (3)  such  Holder  or  transferee  complies with subclause
               (i)(1) and (2) above.

               6.02.  Resale Offering Assistance.

               (a) At any time  following  12  months  after  the  Closing  Time
(provided  that the Company is not then subject to, and in compliance  with, the
reporting  requirements  of  Section  13 or  15(d)  of the  Exchange  Act)  (the
"Assistance Period"),  the Company will, if reasonably requested by the Required
Holders, use commercially reasonable efforts to assist the Holders of Securities
in completing any private or public resale of any portion thereof (including any
such resales of the Senior Preferred Stock pursuant to any Private  Offering) in
accordance with the Holders'  intended method of  distribution.  Such assistance
may, in each case, include the following:

               (i)  reasonable  direct  contact  between  the  Company's  senior
        management and advisors and prospective purchasers at mutually agreeable
        times and hosting of one or more meetings of prospective purchasers;

              (ii) responding to reasonable  inquiries of, and providing answers
        to, each  prospective  purchaser who so requests  concerning the Company
        and its Subsidiaries (to the extent such information is available or can
        be  acquired  and  made  available  to  prospective  purchasers  without
        unreasonable  effort or expense and to the extent the provision  thereof
        is  not  prohibited  by  Applicable  Law or  applicable  confidentiality
        restrictions)   and  the  terms  and   conditions   of  the   applicable
        distribution;

             (iii) if  requested  by the Required  Holders,  using  commercially
        reasonable  efforts to make  available  information  and materials to be
        used in  connection  with  the  distribution  (including  assistance  in
        completion of any sales or placement agent's,  if any, or in the case of
        an underwritten offering, the lead managers' and co-managers' reasonable
        due diligence review of the Company and its Subsidiaries); and

              (iv) using commercially reasonable efforts to promptly prepare and
        provide to the Holders (or any sales or placement agent therefor and any
        underwriter  thereof)  all  information  with  respect  to the  Company,
        including projections,  as such Holders (or any sales or placement agent
        therefor and any underwriter  thereof) may reasonably request.  Any such
        projections  that will so be made  available  to such  Holders  (or each
        placement or sales agent, if any, therefor and each underwriter, if any,
        thereof) by the Company or any of its  representatives  will be prepared
        in good faith based upon reasonable assumptions.

               (b) During the  Assistance  Period,  the  Company  will allow the
Required Holders (or any sales or placement agent therefor or, in the case of an
underwritten  offering,  the lead manager and co-managers thereof, in each case,
as may be  selected  by the  Purchasers  and  is  reasonably  acceptable  to the
Company),  in  consultation  with the  Company,  to manage  all  aspects  of the
distribution,  including  decisions as to the  selection of  institutions  to be
approached and when and how they will be approached.

               (c) During the  Assistance  Period,  all  materials  supplied  or
available  under  this  Section  6.02  or  under  Section  4.06  by the  Company
(including  any  materials  referred to or  incorporated  by reference  therein,
"Resale  Materials")  will not, to the knowledge of the Company,  as of its date
and as of the closing of such Private Offering,  when taken as a whole,  include
an  untrue  statement  of a  material  fact  or omit to  state a  material  fact
necessary  in  order  to  make  the  statements  therein,  in the  light  of the
circumstances under which they were made, not misleading.  During the Assistance
Period,  all  information  about a Holder  supplied in writing to the Company by
such Holder expressly for use in any Resale Materials will not, to the knowledge
of such Holder,  as of its date and as of the closing of such Private  Offering,
when taken as a whole, include an untrue statement of a material fact or omit to
state a material fact necessary in order to make the statements  therein, in the
light of the circumstances under which they were made, not misleading.

               (d) If, prior to the  completion of any sale of the Securities by
the selling Holders (as evidenced by a notice in writing from the Holders to the
Company),  any event  shall  occur or  condition  exist as a result of which the
Resale  Materials would contain a misstatement of a material fact or an omission
of a material fact required to make the statements  therein, in the light of the
circumstances,  not misleading,  then the Company agrees to promptly prepare and
furnish at its own expense to the selling Holders,  further  information so that
the  statements in the Resale  Materials,  taken as a whole,  will not contain a
misstatement  of a material  fact or an omission of a material  fact required to
make the statements therein, in the light of the circumstances,  not misleading.
The  Company  hereby  expressly   acknowledges  that  the   indemnification  and
contribution  provisions  of  Sections  9.02 and 9.03  hereof  are  specifically
applicable and relate to Resale Materials.

               (e) In addition (and not in limitation of the foregoing), for the
benefit of Holders and beneficial  owners from time to time of  Securities,  the
Company shall, upon the request of any such Holder, use commercially  reasonable
efforts  to  furnish,  at its  expense,  to  Holders  and  beneficial  owners of
Securities and prospective  purchasers thereof information  ("Additional Company
Information") satisfying the requirements of subsection (d)(4) of Rule 144A.

               6.03.  Blue  Sky  Compliance.  In  connection  with  any  Private
Offering of the Securities, the Company shall cooperate with the selling Holders
and counsel for the selling  Holders to obtain  exemptions  from the application
of, or if necessary  because of any change in the  Applicable  Law to qualify or
register  the Senior  Preferred  Stock,  and the  shares of Common  Stock of any
Holder, if applicable,  for sale under, the Blue Sky or state securities laws of
those  jurisdictions  designated  by the  selling  Holders  with  respect to the
relevant  Securities,  shall  comply  with  such laws and  shall  continue  such
exemptions,  qualifications  and registrations in effect so long as required for
the  distribution  of the Senior  Preferred Stock and shares of Common Stock, if
applicable.  The  Company  shall  not  be  required  to  qualify  as  a  foreign
corporation  or to take any action that would  subject it to general  service of
process  in any  such  jurisdiction  where  they are not  then  qualified  or to
taxation as a foreign  corporation.  The Company will advise the selling Holders
promptly of the suspension of any exemption  relating to or the qualification or
registration  of the Senior  Preferred Stock or the Common Stock, if applicable,
for offering, sale or trading in any jurisdiction or any initiation or threat of
any  proceeding  for any such  purpose,  and in the event of the issuance of any
order  suspending such exemption,  qualification  or  registration,  the Company
shall,  with the  cooperation  of the selling  Holders,  use its best efforts to
obtain the withdrawal thereof at the earliest possible moment.

               6.04. Common Stock Registration Rights Agreement; Preferred Stock
Registration Rights Agreement.  The Company shall comply with all provisions and
obligations of each of the Common Stock  Registration  Rights  Agreement and the
Preferred  Stock  Registration  Rights  Agreement  and  shall  comply  with  all
applicable federal and state securities laws in connection therewith.

               6.05. No  Integration.  The Company  agrees that it shall not and
(to the extent within its control) it shall cause its respective  Affiliates not
to make any offer or sale of  securities  of any class of the  Company  if, as a
result  of the  doctrine  of  "integration"  referred  to in Rule 502  under the
Securities  Act, such offer or sale would render invalid (for the purpose of (a)
the sale of the Securities by the Company to the  Purchasers,  (b) the resale of
Securities  by the  Purchasers  to  Subsequent  Purchasers  or (c) the resale of
Securities by such  Subsequent  Purchasers to others) any  applicable  exemption
from the  registration  requirements  of the  Securities Act provided by Section
4(2) thereof or by Rule 144A or Regulation S thereunder or otherwise.

               6.06.  DTC  Agreement  and  PORTAL.  The Company  will,  promptly
following the request of and with the cooperation of the Required  Holders,  use
its best  efforts  to cause  the  Senior  Preferred  Stock to be  registered  in
book-entry  form in the name of Cede & Co., as nominee of The  Depository  Trust
Company (the  "Depositary"),  pursuant to an agreement among the Company and the
Depositary  in the form  then  required  by the  Depositary.  The  Company  will
cooperate  with the  Holders  and use its best  efforts  to  permit  the  Senior
Preferred  Stock and the shares of Common  Stock of Holders to be  eligible  for
clearance and settlement through the facilities of the Depositary. In connection
therewith,  the Company  shall  obtain a CUSIP  number for the Senior  Preferred
Stock.  The  Company  will,  promptly  following  the  request  of and  with the
cooperation  of the  Required  Holders,  use  its  best  efforts  to  cause  the
Securities  (if  eligible)  to be  eligible  for  the  National  Association  of
Securities Dealers, Inc. PORTAL Market (the "PORTAL Market").

               6.07.  [INTENTIONALLY OMITTED].

               6.08.  Form  of  Legend  for  the  Securities.  Unless  otherwise
permitted by Section  6.01(f),  every share of Senior Preferred Stock issued and
delivered hereunder shall bear a legend in substantially the following form:

               THE  SECURITY  REPRESENTED  BY  THIS  CERTIFICATE  HAS  NOT  BEEN
        REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE "SECURITIES
        ACT"),  OR  QUALIFIED  UNDER  ANY STATE  SECURITIES  LAWS AND MAY NOT BE
        TRANSFERRED,  SOLD OR OTHERWISE  DISPOSED OF EXCEPT WHILE A REGISTRATION
        STATEMENT  IS IN EFFECT  OR  PURSUANT  TO AN  AVAILABLE  EXEMPTION  FROM
        REGISTRATION  UNDER THE SECURITIES ACT AND APPLICABLE  STATE  SECURITIES
        LAWS.  THE  HOLDER  OF THIS  SECURITY  IS  SUBJECT  TO THE  TERMS OF THE
        PURCHASE  AGREEMENT,  DATED  AS OF  DECEMBER  10,  1999  (THE  "PURCHASE
        AGREEMENT"),  AMONG  OUTSOURCING  SOLUTIONS INC. (THE "COMPANY") AND THE
        PURCHASERS NAMED THEREIN. A COPY OF SUCH PURCHASE AGREEMENT IS AVAILABLE
        AT THE OFFICES OF THE COMPANY.

               Unless  otherwise  permitted  by Section  6.01(f),  each share of
Common Stock issued and delivered hereunder shall bear a legend in substantially
the following form:

               THE  SECURITY  REPRESENTED  BY  THIS  CERTIFICATE  HAS  NOT  BEEN
        REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE "SECURITIES
        ACT"),  OR  QUALIFIED  UNDER  ANY STATE  SECURITIES  LAWS AND MAY NOT BE
        TRANSFERRED,  SOLD OR OTHERWISE  DISPOSED OF EXCEPT WHILE A REGISTRATION
        STATEMENT  IS IN EFFECT  OR  PURSUANT  TO AN  AVAILABLE  EXEMPTION  FROM
        REGISTRATION  UNDER THE SECURITIES ACT AND APPLICABLE  STATE  SECURITIES
        LAWS.  THE  HOLDER  OF THIS  SECURITY  IS  SUBJECT  TO THE  TERMS OF THE
        PURCHASE   AGREEMENT  AND  THE  REGISTRATION   RIGHTS  AND  STOCKHOLDERS
        AGREEMENT,  EACH  DATED  AS OF  DECEMBER  10,  1999,  AMONG  OUTSOURCING
        SOLUTIONS INC. (THE "COMPANY") AND THE PARTIES NAMED THEREIN.  COPIES OF
        SUCH AGREEMENTS ARE AVAILABLE AT THE OFFICES OF THE COMPANY.

                                    SECTION 7

                           THE senior preferred stock

               7.01.  Execution.  The shares of Senior  Preferred Stock shall be
executed  on  behalf  of the  Company  by  its  President  or  one  of its  Vice
Presidents,  under  its  corporate  seal  reproduced  thereon  attested  by  its
Secretary or one of its  Assistant  Secretaries.  The  signature of any of these
officers on the shares of Senior Preferred Stock may be manual or facsimile.

               Shares of Senior  Preferred Stock bearing the manual or facsimile
signatures  of  individuals  who  were at any time the  proper  officers  of the
Company shall bind the Company,  notwithstanding that such individuals or any of
them have ceased to hold such offices prior to the  authentication  and delivery
of such shares or did not hold such offices at the date of such shares.

               7.02.  Terms  of  the  Senior  Preferred Stock.  The terms of the
Senior Preferred Stock shall be as set forth in the Certificate of Designation.

               7.03. Payments and Computations. All payments of dividends on the
Senior  Preferred  Stock  shall be paid to the  Holders  thereof at the close of
business on the Dividend  Record Date and all redemption  payments on the shares
of  Senior  Preferred  Stock  shall  be paid to the  Holders  thereof  as of the
applicable Redemption Date or at the Stated Maturity, as applicable.  Redemption
payments on any share of Senior  Preferred  Stock shall be payable  only against
surrender  therefor,  while payments of dividends on shares of Senior  Preferred
Stock shall be made, in  accordance  with the  Certificate  of  Designation  and
subject to applicable laws and regulations, by check mailed on or before the due
date for such payment to the person  entitled  thereto at such person's  address
appearing on the Security  Register or, by wire  transfer to such account as any
Holder thereof shall designate by written  instructions  received by the Company
no less than 15 days prior to any applicable  Dividend  Payment Date, which wire
instruction  shall  continue in effect  until such time as the Holder  otherwise
notifies  the Company or such Holder no longer is the  registered  owner of such
share or shares of Senior Preferred Stock.

               7.04.  Registration; Registration of Transfer and Exchange.

               (a) Security Register. The Company shall maintain a register (the
"Security  Register") for the  registration  or transfer of the shares of Senior
Preferred Stock. The name and address of the Holder of each such share,  records
of any  transfers of the shares and the name and address of any  transferee of a
share of Senior  Preferred  Stock shall be entered in the Security  Register and
the Company shall,  promptly upon receipt thereof,  update the Security Register
to reflect all information  received from a Holder.  There shall be no more than
one Holder for each share of Senior  Preferred  Stock,  including all beneficial
interests therein.

               (b) Registration of Transfer.  Upon surrender for registration of
transfer of any share of Senior  Preferred  Stock at the office or agency of the
Company,  the Company shall execute and deliver,  in the name of the  designated
transferee or transferees,  one or more new shares of Senior Preferred Stock, of
any authorized denominations and like aggregate number of shares.

               (c)  Exchange.  At the option of the  Holder of Senior  Preferred
Stock,  shares of Senior  Preferred  Stock may be exchanged  for other shares of
Senior  Preferred Stock, of any authorized  denominations  and of like aggregate
number of shares,  upon surrender of the shares of Senior  Preferred Stock to be
exchanged  at such  office or agency.  Whenever  any shares of Senior  Preferred
Stock are so surrendered for exchange, the Company shall execute and deliver the
shares of Senior  Preferred  Stock  which the  Holder  making  the  exchange  is
entitled to receive.

               (d) Effect of Registration of Transfer or Exchange. All shares of
Senior  Preferred Stock issued upon any  registration of transfer or exchange of
shares of Senior Preferred Stock shall be the valid  obligations of the Company,
evidencing  the same  obligation,  and entitled to the same benefits  under this
Agreement and the Certificate of Designation,  as the shares of Senior Preferred
Stock surrendered upon such registration of transfer or exchange.

               (e) Requirements;  Charges. Every share of Senior Preferred Stock
presented or surrendered for  registration of transfer or for exchange shall (if
so required by the Company) be duly  endorsed,  or be  accompanied  by a written
instrument of transfer in form satisfactory to the Company duly executed, by the
Holder  thereof or his attorney duly  authorized in writing.  No service  charge
shall be made for any  registration  of transfer or exchange of shares of Senior
Preferred  Stock,  but the Company may require  payment of a sum  sufficient  to
cover any tax or other  governmental  charge  that may be imposed in  connection
with any  registration  of transfer  or  exchange of shares of Senior  Preferred
Stock.

               (f) Certain Limitations.  If the shares of Senior Preferred Stock
are to be redeemed  in part,  the  Company  shall not be required  (i) to issue,
register the transfer of or exchange any share of Senior  Preferred Stock during
a period  beginning  at the  opening of  business  15 days before the day of the
mailing of a notice of  redemption  of any such shares  selected for  redemption
under  Section  8.02 and  ending  at the  close of  business  on the day of such
mailing,  or (ii) to register the transfer of or exchange any shares so selected
for redemption in whole or in part, except the unredeemed  portion of any shares
being redeemed in part.

               7.05.  Mutilated,  Destroyed,  Lost  and  Stolen  Shares.  If any
mutilated  share or shares  of  Senior  Preferred  Stock is  surrendered  to the
Company,  the Company shall execute and deliver in exchange therefor a new share
or shares of Senior  Preferred Stock of the same aggregate  number of shares and
bearing a number not contemporaneously outstanding.

               If there shall be  delivered  to the Company (a)  evidence to its
satisfaction of the destruction,  loss or theft of any share of Senior Preferred
Stock and (b) such  security or  indemnity as may be required by it to save each
of it and any agent harmless, then, in the absence of notice that such share has
been acquired by a bona fide  purchaser,  the Company shall execute and deliver,
in lieu of any such destroyed, lost or stolen share of Senior Preferred Stock, a
new share of Senior  Preferred  Stock  bearing  a number  not  contemporaneously
outstanding.

               In case any such  mutilated,  destroyed,  lost or stolen share of
Senior  Preferred  Stock has become or is about to become due and  payable,  the
Company  in its  discretion  may,  instead  of  issuing  a new  share of  Senior
Preferred Stock,  redeem such share of Senior Preferred Stock in accordance with
the terms hereof and of the Certificate of Designation.

               Upon the  issuance  of any new  share of Senior  Preferred  Stock
under this Section,  the Company may require the payment of a sum  sufficient to
cover any tax or other  governmental  charge  that may be  imposed  in  relation
thereto and any other expenses connected therewith.

               Every new share of Senior Preferred Stock issued pursuant to this
Section in lieu of any destroyed, lost or stolen share of Senior Preferred Stock
shall constitute an original additional  contractual  obligation of the Company,
whether  or not the  destroyed,  lost  or  stolen  share  shall  be at any  time
enforceable  by  anyone,  and  shall be  entitled  to all the  benefits  of this
Agreement and the Certificate of Designation  equally and  proportionately  with
any and all other shares duly issued hereunder.

               The  provisions of this Section are exclusive and shall  preclude
(to the  extent  lawful)  all other  rights  and  remedies  with  respect to the
replacement or payment of mutilated, destroyed, lost or stolen shares.

               7.06. Persons Deemed Owners.  Prior to due presentment of a share
of Senior  Preferred  Stock for  registration  of transfer,  the Company and any
agent of the Company may treat the Person in whose name such share is registered
as the owner of such share for the purpose of receiving payment of dividends on,
or redemption of, such share and for all other purposes  whatsoever,  whether or
not such payment with respect to such share be overdue,  and neither the Company
nor any agent of the Company shall be affected by notice to the contrary.

               7.07.   Cancellation.   All  shares  of  Senior  Preferred  Stock
surrendered  for  redemption,  registration  of transfer or exchange  shall,  if
surrendered  to any Person other than the  Company,  be delivered to the Company
and shall be  promptly  canceled by it. The  Company  shall  cancel any share of
Senior  Preferred  Stock  previously  issued and delivered  hereunder  which the
Company may have reacquired.

               7.08.  Home  Office  Payment.  So  long as any  Purchaser  or its
nominee  shall  be the  Holder  of any  share of  Senior  Preferred  Stock,  and
notwithstanding  anything  contained  in this  Agreement or the  Certificate  of
Designation to the contrary,  the Company will pay all sums becoming due on such
share by such method  (which may be by check if the amount of such check is less
than $100,000,  or by wire transfer of immediately  available funds) and at such
address as such Purchaser  shall have from time to time specified to the Company
in writing for such purpose, without the presentation or surrender of such share
or the making of any notation  thereon,  except that upon written request of the
Company  made  concurrently  with  or  reasonably   promptly  after  payment  or
prepayment in full of any share,  such Purchaser  shall surrender such share for
cancellation  reasonably  promptly after any such request, to the Company at its
principal executive office.  Prior to any sale or other disposition of any share
held by such  Purchaser or its nominee such  Purchaser  will,  at its  election,
either  endorse  thereon  the  amount  paid  thereon  and the last date to which
dividends  have been paid  thereon or  surrender  such  share to the  Company in
exchange for a new share or shares  pursuant to Section  7.04.  The Company will
afford the benefits of this Section 7.08 to any direct or indirect transferee of
any share purchased by such Purchaser under this Agreement and that has made the
same  agreement  relating to such share as such  Purchaser  made in this Section
7.08.

               7.09.  Separability.  The Senior  Preferred  Stock and the shares
of Common  Stock  comprising  the Units  shall be  separable  at any time at the
option of the Purchasers.

               7.10.  Board  Observation.  So  long  as  any  shares  of  Senior
Preferred Stock are  outstanding,  the Required  Holders shall have the right to
appoint one Board Observer (the "Board  Observer") and such Board Observer shall
be appointed on each  anniversary  of the Closing Time;  provided that the first
Board  Observer may be appointed by DB Capital  Investors,  L.P. and First Union
Investors, Inc. at any time prior to the first meeting of the Board of Directors
after the Closing Time.  The Company will give to the Board  Observer  notice of
all  regular  meetings  and all  special  meetings  of the  Company's  Board  of
Directors  at the time notice is given to the  directors,  will permit the Board
Observer to attend  such  meetings  as an  observer  and will  provide the Board
Observer and each  Purchaser with all  information  provided to directors of the
Company at the time such  information  is provided to the  directors;  provided,
however,  that such  observation  rights  pursuant to this Section 7.10 shall be
temporarily  suspended  if, in the opinion of counsel of the Company,  the Board
Observer's  attendance  at such meeting could violate any member of the Board of
Directors' fiduciary duty, any confidentiality obligation or any attorney-client
privilege  that may exist in  connection  with such  meeting.  The Company shall
reimburse the Board  Observer for its reasonable  travel  incurred in connection
with its board observation rights pursuant to this Section 7.10.

               7.11.  Reports,  Books,  Records and  Access.  (a) (i) As soon as
available, but in any event within thirty (30) days after the end of each fiscal
month (or with  respect to any  fiscal  month that is the last month in a fiscal
quarter, sixty (60) days after the end of such fiscal month) of the Company, the
Company shall deliver to each Purchaser the unaudited consolidated balance sheet
of the Company  and its  Subsidiaries  as of the end of such month,  the related
consolidated statements of operations, income, cash flows, retained earnings and
shareholders'  equity for such month and for the  elapsed  portion of the fiscal
year  ended  with  the  last  day of such  month,  in each  case  setting  forth
comparative figures for the corresponding month in the prior fiscal year and for
the corresponding  month in the annual budget provided as required below, all of
which shall be certified by the Chief Financial Officer or equivalent officer of
the Company, subject to normal year-end audit adjustments.

              (ii) As soon as  available  and in any event not later than thirty
(30) days after the first day of each  fiscal year of the  Company,  the Company
shall deliver to each Purchaser an annual  consolidated budget and business plan
(including  consolidated budgeted statements of operations,  income, cash flows,
retained  earnings and  shareholders'  equity and balance sheets for the Company
and its  Subsidiaries)  prepared  by the  Company  for each month of such fiscal
year.

             (iii) Concurrently with the delivery of information packages to the
Board of Directors,  the Corporation shall deliver to each Significant  Holder a
duplicate and complete copy of such information package, including copies of all
financial statements and other information provide therein;  provided,  however,
that the provision of information packages pursuant to this Section 7.11(a)(iii)
shall be temporarily  suspended,  upon notice to such Significant Holders, if in
the opinion of counsel of the Company the provision of such information packages
could  violate  any  member  of the  Board of  Directors'  fiduciary  duty,  any
confidentiality  obligation or any  attorney-client  privilege that may exist in
connection therewith.

               (b) If reasonably  requested by any Holder,  and upon  reasonable
notice,  the Company  shall,  and shall cause its  Subsidiaries  to,  subject to
compliance  with  Applicable  Laws  and  confidentiality  obligations  to  third
parties,  (x) give each Holder that is not a Competitor of the Company or any of
its Subsidiaries and their  authorized  representatives  (including any sales or
placement  agent or  underwriter  participating  in any  resale of such  shares)
reasonable access during normal business hours to all contracts, books, records,
personnel,  offices and other  facilities  and properties of the Company and its
Subsidiaries and access to their legal advisors,  accountants and, to the extent
available  to the Company  after the Company uses  reasonable  efforts to obtain
them,  access to the accountants'  work papers;  provided,  that (A) the Company
will not be required to allow such access to Holders  more than two times in the
aggregate,  in any twelve  month  period and (B) any Holder that  requests  such
access  shall give each other Holder at least 10 days' prior  written  notice of
such  request so that any other  Holder may obtain such access at the same time,
(y) permit such Holder (and any such sales or placement agent or underwriter) to
make such copies and inspections  thereof as such Holder may reasonably  request
and (z)  furnish  such  Holder  (and  any  such  sales  or  placement  agent  or
underwriter)  with such financial and operating data and other  information with
respect to the business and  properties of the Company and its  Subsidiaries  as
such Holder (and any such sales or placement agent or underwriter) may from time
to time reasonably request.

                                    SECTION 8

                                   REDEMPTION

               8.01.  Right of  Redemption.  The Senior  Preferred  Stock may be
redeemed at the election of the Company and otherwise upon such  conditions,  at
such times,  in such amounts and at the applicable  Redemption  Price  (together
with any  applicable  accrued  and  unpaid  dividends  to the  Redemption  Date)
specified in the Certificate of Designation.

               8.02.  Partial  Redemptions.  In case the Company is entitled to,
and  elects  to,  redeem  less  than all of the  outstanding  shares  of  Senior
Preferred  Stock,  the Company shall redeem the Senior  Preferred Stock pro rata
from each  Holder (or as nearly pro rata as  practicable).  For all  purposes of
this Agreement and the Certificate of Designation,  unless the context otherwise
requires,  all provisions  relating to the redemption of Senior  Preferred Stock
shall relate, in the case of any shares of Senior Preferred Stock redeemed or to
be redeemed  only in part, to the portion of such shares which has been or is to
be redeemed.

               8.03.  Notice of Redemption.  Notice of redemption shall be given
as set forth in the Certificate of  Designation.  Notice of redemption of shares
to be redeemed at the election of the Company  shall be given by the Company and
at the expense of the Company.

               8.04.  Deposit of Redemption Price. Prior to any Redemption Date,
the Company shall  segregate and hold in trust an amount of money  sufficient to
pay the  Redemption  Price of,  and  (except if the  Redemption  Date shall be a
Dividend  Payment Date) any applicable  accrued and unpaid dividends on, all the
shares which are to be redeemed on that date.

               8.05.  Shares Payable on Redemption Date. If notice of redemption
shall have been given as provided above, the shares of Senior Preferred Stock so
to be redeemed  shall,  on the  Redemption  Date,  become due and payable at the
Redemption  Price  therein  specified,  and from and after such date (unless the
Company shall default in the payment of the Redemption  Price and any applicable
accrued and unpaid  dividends)  such  shares  shall not accrue  dividends.  Upon
surrender of any such share for redemption in accordance with said notice,  such
share shall be paid by the Company at the  Redemption  Price,  together with any
applicable  accrued  and unpaid  dividends  to the  Redemption  Date;  provided,
however,  that dividends  whose Stated Maturity is on or prior to the Redemption
Date shall be payable to the Holders of such shares,  or one or more predecessor
shares,  registered  as such at the close of business on the  relevant  Dividend
Record Dates according to their terms and the provisions of this Agreement.

               If any share of Senior  Preferred  Stock  called  for  redemption
shall not be so paid upon surrender  thereof for redemption,  the principal (and
premium, if any) shall, until paid, accrue dividends from the Redemption Date at
the rate provided by the Certificate of Designation.

               8.06.  Shares Redeemed in Part. Any share which is to be redeemed
only in part shall be surrendered at the principal offices of the Company (with,
if the Company so  requires,  due  endorsement  by, or a written  instrument  of
transfer  in form  satisfactory  to the  Company  duly  executed  by, the Holder
thereof or his  attorney  duly  authorized  in writing),  and the Company  shall
execute and deliver to the Holder of such share without  service  charge,  a new
share or shares, of any authorized  denomination as requested by such Holder, in
an amount  equal to and in exchange for the  unredeemed  portion of the share so
surrendered.

                                    SECTION 9

                          EXPENSES, INDEMNIFICATION AND

                          CONTRIBUTION AND TERMINATION

               9.01.  Expenses.  Whether  or not the  transactions  contemplated
hereby are  consummated,  the Company will pay all reasonable costs and expenses
(including  reasonable  and  documented  attorneys'  and  accountants'  fees and
disbursements)  incurred  by each  Purchaser  or any  Holder  of a  Security  in
connection with the  Transactions  (including the preparation and negotiation of
the  Transaction  Documents),  in  connection  with any  amendments,  waivers or
consents under or in respect of this Agreement,  the other Transaction Documents
or the  Securities  (whether or not such  amendment,  waiver or consent  becomes
effective,  including,  without limitation:  (a) each Purchaser's reasonable and
documented   out-of-pocket   expenses  in  connection   with  such   Purchaser's
examinations and appraisals of the properties,  books and records of the Company
and  its  Subsidiaries,  (b) the  reasonable  costs  and  expenses  incurred  in
enforcing,  defending or declaring  (or  determining  whether or how to enforce,
defend or  declare)  any  rights or  remedies  under this  Agreement,  the other
Transaction  Documents or the  Securities  or in  responding  to any subpoena or
other legal process or informal  investigative  demand issued in connection with
this Agreement, the other Transaction Documents or the Securities,  or by reason
of being a Holder of any  Securities,  (c) the  reasonable  costs and  expenses,
including reasonable and documented consultants' and advisors' fees, incurred in
connection with the insolvency or bankruptcy of the Company or any Subsidiary of
the  Company  or in  connection  with  any  work-out  or  restructuring  of  the
transactions  contemplated hereby, by the other Transaction  Documents or by the
Securities  and (d) any transfer,  stamp,  documentary  or other similar  taxes,
assessments or charges levied by any  Governmental  Authority in respect of this
Agreement or the Transaction  Documents or any other document referred to herein
or therein.  The Company will pay, and will save the  Purchasers  and each other
Holder of a Security  harmless from, all claims in respect of any fees, costs or
expenses,  if any, of brokers and finders in relation to the  Transactions.  The
Purchasers  will  deliver  to the  Company  on or prior to the date  that is two
Business  Days prior to the date of the Closing  Time an invoice for those costs
and expenses payable at the Closing Time in accordance herewith.  Subject to the
last sentence of Section  3.08A,  the Company will pay any costs and expenses of
the Purchasers  contemplated in this Section 9.01 in connection with the Closing
Time within five Business Days after the Closing Time.

               9.02.  Indemnification.

               (a)  Indemnification  by  the  Company.  The  Company  agrees  to
indemnify and hold harmless (i) each Purchaser and each Person who  participates
as a placement or sales agent or as an underwriter in any Private Offering, (ii)
each  Person,  if any,  who  controls  (within  the meaning of Section 15 of the
Securities Act or Section 20 of the Exchange Act) any such Person referred to in
clause (i) (any of the Persons referred to in this clause (ii) being referred to
herein as a "Controlling Person") and (iii) the respective officers,  directors,
managing   directors,   stockholders,   partners,   representatives,   trustees,
fiduciaries,  and  agents of any  Person  referred  to in clause (i) or any such
Controlling  Person (any such Person referred to in clause (i), (ii) or (iii), a
"Purchaser   Indemnified  Person")  against  any  losses,   claims,  damages  or
liabilities,  joint or several,  to which such Purchaser  Indemnified Person may
become subject,  under the Securities Act or otherwise,  insofar as such losses,
claims,  damages or liabilities (or actions in respect  thereof) arise out of or
are based upon (i) subject to Section 10.11,  in whole or in part any inaccuracy
in any of the  representations and warranties of the Company contained herein of
which  the  Knowledge  Group  had  knowledge,  (ii) in whole or in part upon the
failure of the Company to perform its obligations  hereunder or (iii) any untrue
statement or alleged untrue statement of a material fact contained in any Resale
Materials, or arise out of or are based upon the omission or alleged omission to
state  therein a material  fact  necessary  to make the  statements  therein not
misleading, except insofar as the same are a result of any information furnished
in writing to the Company by such Purchaser Indemnified Person expressly for use
therein; and will reimburse each such Purchaser Indemnified Person for any legal
and other expenses incurred by such Purchaser  Indemnified  Person in connection
with  investigating  or defending any such action or claims as such expenses are
incurred.  The indemnity agreement set forth in this Section 9.02(a) shall be in
addition to any liabilities that the Company may otherwise have.

               (b)  Indemnification  by the Purchasers.  Each Purchaser  agrees,
severally and not jointly, to indemnify and hold harmless (i) the Company,  (ii)
each  Controlling  Person of the  Company  and (iii)  the  respective  officers,
directors,  employees,  representatives  and  agents of the  Company or any such
Controlling  Person (any such Person referred to in clause (i), (ii) or (iii), a
"Company   Indemnified   Person")  against  any  losses,   claims,   damages  or
liabilities,  joint or several,  to which such  Company  Indemnified  Person may
become subject,  under the Securities Act or otherwise,  insofar as such losses,
claims,  damages or liabilities (or actions in respect  thereof) arise out of or
are based upon (i) in whole or in part any inaccuracy of any of such Purchaser's
representations  and  warranties  in  Section  5 or (ii) in whole or in part the
failure of such Purchaser to perform its obligations in Section 6.01(f) or 6.08;
and will  reimburse  the  Company  Indemnified  Persons  for any legal and other
expenses  reasonably  incurred by the Company  Indemnified Persons in connection
with  investigating or defending any such actions or claims as such expenses are
incurred.  The indemnity agreement set forth in this Section 9.02(b) shall be in
addition to any liabilities that each Purchaser may otherwise have.

               (c) Notifications and Other Indemnification Procedures.  Promptly
after receipt by a Purchaser  Indemnified Person or a Company Indemnified Person
(each,  an  "Indemnified  Person") of notice of the  commencement of any action,
such  Indemnified  Person  shall,  if a claim in  respect  thereof is to be made
against an indemnifying  party under Section 9.02(a) or 9.02(b),  as applicable,
notify such indemnifying party in writing of the commencement  thereof,  but the
omission  so to notify  the  indemnifying  party  will not  relieve  it from any
liability  which it may have to any  Indemnified  Person  otherwise  than  under
Section 9.02(a) or 9.02(b), as applicable, or to the extent it is not materially
prejudiced  as a proximate  result of such  failure.  In case any such action is
brought against any Indemnified Person and it shall notify an indemnifying party
of the  commencement  thereof,  the  indemnifying  party  will  be  entitled  to
participate  therein and, to the extent that it shall elect within 30 days after
receiving  any such  notification,  jointly  with any other  indemnifying  party
similarly notified,  to assume the defense thereof, with counsel satisfactory to
such  Indemnified  Person  (who  shall  not,  except  with  the  consent  of the
Indemnified Person, which consent shall not be unreasonably withheld, be counsel
to the indemnifying  party),  and, after notice from the  indemnifying  party to
such Indemnified  Person of its election so to assume the defense  thereof,  the
indemnifying  party shall not be liable to such  Indemnified  Person  under such
paragraph for any legal expenses of other counsel or any other expenses, in each
case  subsequently  incurred by such Indemnified  Person, in connection with the
defense thereof other than reasonable  costs of  investigation.  Notwithstanding
the foregoing,  any  Indemnified  Person shall have the right to employ separate
counsel in any such action and participate in the defense thereof,  but the fees
and expenses of such counsel shall be at the expense of the  Indemnified  Person
unless  (i) the  Indemnified  Person  shall have been  advised  by counsel  that
representation of the Indemnified Person by counsel provided by the indemnifying
party would be inappropriate  due to actual or potential  conflicting  interests
between the indemnifying party and the Indemnified Person,  including situations
in which  there are one or more  legal  defenses  available  to the  Indemnified
Person  that  are  different  from  or  additional  to  those  available  to the
indemnifying party, (ii) the indemnifying party shall have authorized in writing
the  employment  of counsel  for the  Indemnified  Person at the  expense of the
indemnifying  party or (iii) the indemnifying  party shall have failed to assume
the defense or retain counsel reasonably satisfactory to the Indemnified Person;
provided, however, that the indemnifying party shall not, in connection with any
one such action or proceeding or separate but  substantially  similar actions or
proceedings arising out of the same general allegations,  be liable for the fees
and  expenses of more than one  separate  firm of  attorneys at any time for all
Indemnified  Persons,  except to the extent that local  counsel,  in addition to
their regular counsel,  is required in order to effectively  defend against such
action or proceeding.  No indemnifying party shall,  without the written consent
of the Indemnified Person, effect the settlement or compromise of, or consent to
the entry of any judgment with respect to, any pending or  threatened  action or
claim  in  respect  of  which  indemnification  or  contribution  may be  sought
hereunder (whether or not the Indemnified Person is an actual or potential party
to such action or claim)  unless such  settlement,  compromise  or judgment  (i)
includes an unconditional  release of the Indemnified  Person from all liability
arising out of such action or claim and (ii) does not include a statement  as to
or an  admission of fault,  culpability  or a failure to act, by or on behalf of
any Indemnified Person.

               9.03.  Contribution.  If  the  indemnification  provided  for  in
Section 9.02 is  unavailable  or  insufficient  to hold harmless an  Indemnified
Person  under  paragraph  (a) or (b) of Section  9.02 in respect of any  losses,
claims,  damages or  liabilities  (or  actions in respect  thereof)  referred to
therein,  then each  indemnifying  party  shall,  in lieu of  indemnifying  such
Indemnified Person, contribute to the amount paid or payable by such Indemnified
Person as a result of such losses, claims, damages or liabilities (or actions in
respect  thereof)  in such  proportion  as is  appropriate  to  reflect  the (i)
relative  benefits received by the Company on the one hand and the Purchasers on
the other  hand from the  issuance  and sale of the  Securities;  or (ii) if the
allocation  provided in clause (i) is not permitted by  Applicable  Law, in such
proportion as is appropriate to reflect not only the related  benefits  referred
to in clause (i) above but also the relative fault of the indemnifying  party on
the one hand and the  Indemnified  Person  on the other in  connection  with the
statements  or  omissions  which  resulted in such  losses,  claims,  damages or
liabilities  (or  actions in  respect  thereof),  as well as any other  relevant
equitable  considerations.  The relative benefits received by the Company on the
one hand and the Purchasers on the other hand in connection with the sale of the
Securities  pursuant  to  this  Agreement  shall  be  deemed  to be in the  same
respective  proportions  as the  total net  proceeds  from the  offering  of the
Securities  pursuant to this Agreement (before deducting  expenses)  received by
the Company  and the fee payable to the  Purchasers  at the  Closing  Time.  The
relative fault shall be determined by reference to, among other things,  whether
the untrue or alleged  untrue  statement  of a material  fact or the omission or
alleged omission to state a material fact relates to information supplied by the
indemnifying  party on the one hand or the  Indemnified  Person on the other and
the parties' relative intent,  knowledge,  access to information and opportunity
to correct or prevent  such  statement or  omission.  The parties  agree that it
would not be just and equitable if  contributions  pursuant to this Section 9.03
were  determined by pro rata allocation  (even if the  Indemnified  Persons were
treated as one entity for such  purpose)  or by any other  method of  allocation
which does not take account of the equitable considerations referred to above in
this  Section  9.03.  The amount paid or payable by an  Indemnified  Person as a
result of the  losses,  claims,  damages or  liabilities  (or actions in respect
thereof)  referred to above in this  Section 9.03 shall be deemed to include any
legal or other  expenses  reasonably  incurred  by such  Indemnified  Person  in
connection   with   investigating   or  defending  any  such  action  or  claim.
Notwithstanding  the  provisions  of this Section  9.03,  no Purchaser  shall be
required to contribute  any amount which,  when taken  together with any amounts
paid by such  Purchaser  under  Section  9.02(b)  exceeds the fee payable to the
Purchasers at the Closing Time. No person guilty of fraudulent misrepresentation
(within the meaning of Section 11(f) of the Securities Act) shall be entitled to
contribution   from  any  person   who  was  not   guilty  of  such   fraudulent
misrepresentation.

               The  obligations  of the  Company and the  Purchasers  under this
Section  9.03 shall be in  addition to any  liability  which the Company and the
respective Purchasers may otherwise have.

               9.04.  Survival.  The  obligations  of  the  Company  under  this
Section 9 will survive the payment or transfer of any Security, the enforcement,
amendment or waiver of any provision of this  Agreement and the  termination  of
this Agreement.

               9.05.  Termination.

               (a) The  Purchasers  and the Company may terminate this Agreement
by written  consent of each  Purchaser  and the Company at any time prior to the
Closing Time.  The Purchasers  may terminate  this  Agreement,  by notice to the
Company,  (1) at any  time  at or  prior  to  December  31,  1999  if any of the
conditions in Section 3 are not satisfied or waived in writing by the Purchasers
or are not capable of being so  satisfied  or waived at or prior to December 31,
1999, (2) if the Transactions  have not closed prior to December 31, 1999 or (3)
at any time at or prior to the Closing Time if there has been, since the time of
execution of this Agreement or since the Audit Date, any material adverse change
in the  business,  prospects,  operations,  results of  operations  or financial
condition  of the Company and its  Subsidiaries  considered  as one  enterprise,
whether or not arising in the ordinary course of business.

               (b) Liabilities. If this Agreement is terminated pursuant to this
Section 9.05, such  termination  shall be without  liability of any party to any
other party except as provided in Section 9.01 hereof, and provided further that
Sections 1, 9.02, 9.03, 9.04, 10.08 and 10.11 shall survive such termination and
remain in full force and effect.

                                   SECTION 10

                                  MISCELLANEOUS

               10.01.  Notices.  Except as otherwise  expressly provided herein,
all  notices  and other  communications  shall have been duly given and shall be
effective  (a) when  delivered,  (b) when  transmitted  via  telecopy  (or other
facsimile  device)  to the  number  set out below if the  sender on the same day
sends a  confirming  copy of such  notice  by a  recognized  overnight  delivery
service (charges  prepaid),  (c) the day following the day on which the same has
been delivered prepaid to a reputable  national overnight air courier service or
(d) the  third  Business  Day  following  the day on  which  the same is sent by
certified or registered mail,  postage  prepaid,  in each case to the respective
parties at the address set forth below,  or at such other  address as such party
may specify by written notice to the other party hereto:

               (i) if to a Purchaser  or its  nominee,  to the  Purchaser or its
          nominee at the address  specified for such  communications in Schedule
          A, with a copy to  (A)Cahill  Gordon & Reindel,  80 Pine  Street,  New
          York, New York 10005-1702, attention: Jonathan A. Schaffzin, Esq., and
          (B) Kennedy Covington Lobdell & Hickman,  L.L.P., 100 N. Tryon Street,
          Suite 4200,  Charlotte,  North  Carolina  28202,  attention:  Henry W.
          Flint,  Esq., or at such other address as the Purchaser or its nominee
          shall have specified to the Company in writing;

               (ii) if to any other Holder to such Holder at the address of such
          Holder  appearing  in the Security  Register or such other  address as
          such Holder shall have specified to the Company in writing; or

               (iii) if to the Company at 390 South Woods Mill Road,  Suite 350,
          Chesterfield, Missouri 63017, attention: Eric Fencl, Esq., with a copy
          to (A) Madison  Dearborn Capital Partners III, L.P., Suite 3800, Three
          First National Plaza, Chicago,  Illinois 60602, attention:  Timothy M.
          Hurd,  and (B) Kirkland & Ellis,  200 E. Randolph,  Chicago,  Illinois
          60601,  attention:  Michael H. Kerr, P.C., or at such other address as
          the Company shall have specified to the Holders in writing.

               10.02.  Benefit of  Agreement;  Assignments  and  Participations.
Except with respect to Section 7.10 and 7.11 and as otherwise expressly provided
herein,  all  covenants,  agreements  and  other  provisions  contained  in this
Agreement by or on behalf of any of the parties hereto shall bind,  inure to the
benefit  of and be  enforceable  by  their  respective  successors  and  assigns
(including,  without limitation, any subsequent holder of a Security) whether so
expressed  or not  (other  than  Section  6.08  as to  Persons  other  than  the
Purchasers and their Affiliates);  provided,  however,  that the Company may not
assign and transfer any of its rights or  obligations  without the prior written
consent of the other parties  hereto and each  Subsequent  Purchaser,  except as
otherwise permitted under paragraph (j)(viii) of the Certificate of Designation.

               Nothing in this Agreement,  the Certificate of Designation or the
Securities,  express or implied, shall give to any Person other than the parties
hereto,  their  successors  and assigns and the Holders from time to time of the
Securities  any benefit or any legal or equitable  right,  remedy or claim under
this Agreement.

               10.03. No Waiver; Remedies Cumulative. No failure or delay on the
part of any  party  hereto or any  Holder  in  exercising  any  right,  power or
privilege  hereunder,   under  the  Certificate  of  Designation  or  under  the
Securities  and no course of dealing  between the Company and any other party or
Holder  shall  operate  as a waiver  thereof;  nor shall any  single or  partial
exercise of any right,  power or privilege  hereunder,  under the Certificate of
Designation  or under the  Securities  preclude  any other or  further  exercise
thereof or the  exercise of any other  right,  power or  privilege  hereunder or
thereunder.  The rights and remedies  provided  herein,  in the  Certificate  of
Designation and in the Securities are cumulative and not exclusive of any rights
or remedies which the parties or Holders would  otherwise  have. No notice to or
demand on the  Company in any case  shall  entitle  the  Company to any other or
further  notice or demand in  similar or other  circumstances  or  constitute  a
waiver of the rights of the other parties  hereto or the Holders to any other or
further action in any circumstances without notice or demand.

               10.04.  Amendments,  Waivers and Consents.  This Agreement may be
amended,   and  the  observance  of  any  term  hereof  may  be  waived  (either
retroactively or prospectively), with (and only with) the written consent of the
Company and the Required  Holders (or, if prior to the Closing Time,  Purchasers
who have agreed to purchase a majority of the shares of Senior Preferred Stock);
provided,  however,  that no such  amendment  or waiver  may,  without the prior
written  consent  of the  Holder of each  share of Senior  Preferred  Stock then
outstanding  and  affected  thereby,  subject  any  Purchaser  or  Holder to any
additional obligation  hereunder.  No amendment or waiver of this Agreement will
extend to or affect any obligation,  covenant or agreement not expressly amended
or waived or thereby impair any right consequent  thereon.  As used herein,  the
term this "Agreement" and references thereto shall mean this Agreement as it may
from time to time be amended or supplemented.

               10.05. Counterparts. This Agreement may be executed in any number
of  counterparts,  each of which  when so  executed  and  delivered  shall be an
original,  but all of which shall  constitute  one and the same  instrument.  It
shall not be necessary  in making proof of this  Agreement to produce or account
for more than one such counterpart.  Each counterpart may consist of a number of
copies hereof,  each signed by less than all, but together signed by all, of the
parties hereto.

               10.06.  Reproduction.   This  Agreement,  the  other  Transaction
Documents  and all documents  relating  hereto and thereto,  including,  without
limitation,  (a)  consents,  waivers and  modifications  that may  hereafter  be
executed,  (b) documents  received by the Purchasers at the Closing Time (except
the  shares  of Senior  Preferred  Stock or Common  Stock  themselves),  and (c)
financial statements, certificates and other information previously or hereafter
furnished  in  connection  herewith,  may be  reproduced  by  any  photographic,
photostatic,  microfilm,  microcard,  miniature  photographic  or other  similar
process and any original  document so reproduced  may be destroyed.  The Company
agrees and stipulates  that, to the extent permitted by Applicable Law, any such
reproduction  shall be  admissible  in  evidence as the  original  itself in any
judicial  or  administrative  proceeding  (whether  or not  the  original  is in
existence and whether or not such reproduction was made in the regular course of
business)  and  any  enlargement,  facsimile  or  further  reproduction  of such
reproduction shall likewise be admissible in evidence.  This Section 10.06 shall
not prohibit the Company,  any other party hereto or any Holder from  contesting
any such reproduction to the same extent that it could contest the original,  or
from   introducing   evidence  to   demonstrate   the  inaccuracy  of  any  such
reproduction.

               10.07.  Headings.  The  headings  of the sections and subsections
hereof are  provided  for  convenience  only and shall not in any way affect the
meaning or construction of any provision of this Agreement.

               10.08.  Governing Law; Submission to Jurisdiction; Venue.

               (a) THIS  AGREEMENT  AND THE  SECURITIES  SHALL BE CONSTRUED  AND
ENFORCED IN ACCORDANCE WITH, AND THE RIGHTS OF THE PARTIES SHALL BE GOVERNED BY,
THE LAW OF THE STATE OF NEW YORK, EXCLUDING CHOICE-OF-LAW  PRINCIPLES OF THE LAW
OF SUCH STATE THAT WOULD REQUIRE THE  APPLICATION  OF THE LAWS OF A JURISDICTION
OTHER THAN SUCH STATE.

               (b) If any action,  proceeding or litigation  shall be brought by
the Company, any Purchaser or any Holder in order to enforce any right or remedy
under this  Agreement or any of the  Securities,  the Company and each Purchaser
hereby consent and will submit, and, in the case of the Company, will cause each
of its Subsidiaries to submit, to the jurisdiction of any state or federal court
of  competent  jurisdiction  sitting  within the area  comprising  the  Southern
District  of New  York on the  date of this  Agreement.  The  Company  and  each
Purchaser hereby irrevocably waive any objection, including, but not limited to,
any  objection  to the  laying  of venue or based on the  grounds  of forum  non
conveniens,  which they may now or  hereafter  have to the  bringing of any such
action,  proceeding  or litigation  in such  jurisdiction.  The Company and each
Purchaser  further  agree that they shall not,  and, in the case of the Company,
shall cause its Subsidiaries not to, bring any action,  proceeding or litigation
arising out of this Agreement,  the Securities or any other Transaction Document
in any state or federal court other than any state or federal court of competent
jurisdiction  sitting within the area  comprising  the Southern  District of New
York on the date of this Agreement.

               (c) The Company hereby designates CT Corporation at an address in
New York City  designated  at the Closing Time as the  designee,  appointee  and
agent of the Company (the "Agent") to receive, for and on behalf of the Company,
service of process in such jurisdiction in any action,  proceeding or litigation
with respect to this Agreement,  the Securities or any of the other  Transaction
Documents (it being  understood  that, with prior written notice to the Required
Holders,  the  Company  may  designate  any  other  Person  as its Agent for the
purposes of this Section 10.08(c)). It is understood that a copy of such process
served on such agent will be  promptly  forwarded  by mail to the Company at its
address set forth opposite its signature  below,  but the failure of the Company
to have  received  such copy  shall not  affect in any way the  service  of such
process.  The Company further irrevocably  consents to the service of process of
any of the aforementioned courts in any such action, proceeding or litigation by
the mailing of copies thereof by registered or certified mail,  postage prepaid,
to the Company at its said address, such service to become effective thirty (30)
days after such mailing.

               (d) Nothing  herein  shall affect the right of the Company or any
Holder of a share of Senior Preferred Stock to serve process in any other manner
permitted by law or to commence legal  proceedings or otherwise  proceed against
any party hereto in any other  jurisdiction.  If service of process is made on a
designated  agent it should  be made by either  (i)  personal  delivery  or (ii)
mailing a copy of summons and complaint to the agent via registered or certified
mail, return receipt requested.

               (e) THE  COMPANY  AND EACH  PURCHASER  HEREBY  WAIVE  ANY AND ALL
RIGHTS THEY MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY ACTION,  PROCEEDING OR
LITIGATION  DIRECTLY OR INDIRECTLY  ARISING OUT OF, UNDER OR IN CONNECTION  WITH
THIS AGREEMENT OR ANY OF THE SECURITIES.

               10.09.  Severability.  If any  provision  of  this  Agreement  is
determined to be illegal,  invalid or  unenforceable,  such  provision  shall be
fully severable to the extent of such illegality, invalidity or unenforceability
and the remaining  provisions shall remain in full force and effect and shall be
construed  without  giving  effect  to the  illegal,  invalid  or  unenforceable
provisions.

               10.10.   Entirety.   This  Agreement   together  with  the  other
Transaction  Documents represents the entire agreement of the parties hereto and
thereto,  and  supersedes  all  prior  agreements  and  understandings,  oral or
written,  if any,  relating to the  Transaction  Documents  or the  transactions
contemplated herein or therein.

               10.11.   Survival  of   Representations   and   Warranties.   All
representations and warranties and covenants and indemnities made by the Company
herein shall survive the execution and delivery of this Agreement,  the issuance
and transfer of all or any portion of the  Securities  and the payment of Senior
Preferred  Stock  and  any  other  obligations  hereunder,   regardless  of  any
investigation  made at any time by or on behalf of the  Purchasers  or any other
holder that is Affiliated with the Purchasers; provided that the representations
and  warranties  made by the  Company  herein or  pursuant  to the  certificates
contemplated  hereby  shall  terminate  180 days  after  the  Closing  Time (the
"Survival Termination Date");  provided,  further, that if the Company's audited
financial  statements are not completed by the 150th day after the Closing Time,
the Survival  Termination Date shall be tolled for one day for every day between
the 150th day after the Closing Time and the day the Company's audited financial
statements are completed.  All statements contained in any certificate delivered
by or on  behalf  of the  Company  pursuant  to this  Agreement  shall be deemed
representations and warranties of the Company under this Agreement.

               10.12.  Incorporation.   All  Exhibits   and  Schedules  attached
hereto are incorporated as part of this Agreement as if fully set forth herein.

               10.13. Press Releases and Public Announcements.  No party to this
Agreement shall issue any press release or make any public announcement relating
to the subject  matter of this  Agreement  prior to the Closing Time without the
prior  written  approval of each of the  Purchasers  and the Company;  provided,
however, that any party may make any public disclosure it believes in good faith
is required by Applicable Law or any listing or trading agreement concerning its
publicly-traded  securities  (in which  case the  disclosing  party will use its
reasonable  best  efforts  to advise  the  other  parties  prior to  making  the
disclosure).

               10.14. Public  Disclosures.  The Company shall not, and shall not
permit  any of its  Subsidiaries  to,  disclose  the  name  or  identity  of any
Purchaser  as an investor in the  Company in any press  release or other  public
announcement or in any document or material filed with any governmental  entity,
unless  (i) such  Purchaser  consents  to such  disclosure  or (ii) the  Company
believes  such   disclosure  is  required  by  applicable  law  or  governmental
regulations  or by  order  of a  court  of  competent  jurisdiction  or  in  any
registration  statement, in which case the Company or such Subsidiary shall give
prior written  notice to such  Purchaser  describing  in  reasonable  detail the
proposed  content of such  disclosure  and shall permit such Purchaser to review
and comment upon the form and substance of such disclosure.

               10.15.  Heller.  Notwithstanding   anything   to  the   contrary,
nothing containedin this Agreement shall affect,  limit or impair the rights and
remedies  of  Heller  Financial,  Inc.  in its  capacity  as (i) a lender to the
Company or any Subsidiary  pursuant to any agreement  under which the Company or
any Subsidiary has borrowed or may borrow money, and (ii) the beneficiary of any
and all agreements entered into by the Company or any Subsidiary for the benefit
of Heller Financial, Inc., as lender.


<PAGE>


               IN  WITNESS  WHEREOF,  each of the  parties  hereto  has caused a
counterpart  of this  Agreement to be duly executed and delivered as of the date
first above written.

                                               OUTSOURCING SOLUTIONS INC.

                                                By: /s/ Gary L. Weller
                                                    ----------------------------
                                                     Name: Gary L. Weller
                                                     Title: EVP

                                               ARES LEVERAGED INVESTMENT FUND,
                                                 L.P.

                                                By:  Ares Management, L.P.,
                                                     its General Partner

                                                By: /s/ Jeffrey Serota
                                                    ----------------------------
                                                     Name: Jeffrey Serota
                                                     Title: Vice President


                                               ARES LEVERAGED INVESTMENT FUND
                                                 II, L.P.

                                                By:  Ares Management II, L.P.,
                                                     its General Partner

                                                By: /s/ Jeffrey Serota
                                                    ----------------------------
                                                     Name: Jeffrey Serota
                                                     Title: Vice President

                                                DB CAPITAL INVESTORS, L.P.

                                                By: DB Capital Parnters, L.P.
                                                       its General Partner

                                                By DB Capital Parners, Inc.

                                                By: /s/ Tyler Zachem
                                                    ----------------------------
                                                     Name: Tyler Zachem
                                                     Title: Managing Director

<PAGE>

                                               FIRST UNION INVESTORS, INC.

                                                By: /s/ Frederick W. Eubank
                                                    ----------------------------
                                                     Name: Frederick W. Eubank,
                                                             II
                                                     Title: Senior Vice
                                                                President

                                               ABBOTT CAPITAL 1330 INVESTORS
                                                  II, L.P.

                                                By: Abbott Capital 1330  GenPar
                                                       II, L.L.C.,
                                                       its General Partner

                                                By: /s/ Thomas W. Hallagan
                                                    ----------------------------
                                                     Name:  Thomas W. Hallagan
                                                     Title:  Manager

                                               ABBOTT CAPITAL PRIVATE EQUITY
                                                  FUND III, L.P.

                                                By:  Abbott Capital Management,
                                                       L.L.C.,
                                                       its General Partner

                                                By: /s/ Raymond L. Held
                                                    ----------------------------
                                                      Name: Raymond L. Held
                                                      Title: Managind Director

                                                BNY PARTNERS FUND, L.L.C.

                                                By: BNY Private Investment
                                                      Management, Inc.,
                                                    its Member Manager

                                                By: /s/ Burton M. Siegal
                                                    ----------------------------
                                                    Name: Burton M. Siegal
                                                    Title: Senior Vice President


<PAGE>



                                               HELLER FINANCIAL, INC.

                                                By: /s/ Timothy P. Davitt
                                                    ----------------------------
                                                     Name: Timothy P. Davitt
                                                     Title: Vice President

                                               MAGNETITE ASSET INVESTORS L.L.C.

                                                By:  BlackRock Financial
                                                       Management, Inc.,
                                                       as Managing Member

                                                By: /s/ Dennis M. Schaney
                                                    ----------------------------
                                                     Name: Dennis M. Schaney
                                                     Title: Managing Director

<PAGE>

                     JUNIOR PREFERRED STOCK PURCHASE AGREEMENT

               THIS  JUNIOR  PREFERRED  STOCK  PURCHASE  AGREEMENT,  dated as of
December 10, 1999 (this "Agreement"), is made by and among Outsourcing Solutions
Inc., a Delaware  corporation (the "Company"),  and the Purchasers listed on the
signature pages hereto (each a "Purchaser" and collectively  the  "Purchasers").
Except as  otherwise  indicated,  capitalized  terms used  herein are defined in
Section 7 hereof.

     The parties hereto agree as follows:

     Section 1.  Authorization  of Junior  Preferred  Stock.  The  Company  will
authorize a class of 50,000 shares of Junior  Preferred  Stock, no par value per
share,  having  the terms and  provisions  set  forth on  Exhibit A hereto  (the
"Junior Preferred Stock").

     Section 2. Purchase and Sale of Junior Preferred Stock.

     2A.  Purchase  and Sale.  Subject  to the terms  and  conditions  set forth
herein,  the  Company  will  sell to each  Purchaser,  and each  Purchaser  will
purchase from the Company, such number of shares of Junior Preferred Stock as is
set forth in Schedule 1 attached  hereto at a purchase  price of  $1,000.00  per
share.

     2B.  The  Closing.  The  closing  of the sale and  purchase  of the  Junior
Preferred  Stock  hereunder  (the  "Closing")  will take place at the offices of
White & Case LLP, 1155 Avenue of the Americas,  New York, New York 10036. At the
Closing,   the  Company  will  deliver  to  each   Purchaser  a  certificate  or
certificates  evidencing  the number of shares of Junior  Preferred  Stock to be
purchased by such  Purchaser,  registered in the name of such Purchaser  against
payment of the purchase  price  therefor by delivery of a cashier's or certified
check  or  checks  of  immediately  available  funds  or  by  wire  transfer  of
immediately  available funds to a bank account  designated by the Company.  Each
Purchaser  may  satisfy  his or its  obligation  to pay the  purchase  price  by
directing that a portion of its redemption consideration in connection with that
certain Stock Subscription and Redemption Agreement,  dated October 8, 1999, and
amended as of the date  hereof,  to which the  Company  and the  Purchasers  are
parties, be retained by the Company.

     Section 3. Restrictions on Transfers.

     3.A.  Restrictions.  Restricted Securities are transferable pursuant to (i)
public offerings registered under the Securities Act, (ii) Rule 144 or Rule 144A
of the Securities and Exchange Commission (or any similar rule then in force) if
such rule is  available,  and  (iii)  subject  to the  conditions  specified  in
paragraph  3B, any other  legally  available  means of transfer  pursuant to the
Securities Act.

     3.B.  Procedure  for  Transfer.  In  connection  with the  transfer  of any
Restricted  Securities (other than a transfer referred to in clauses (i) or (ii)
of paragraph 3A above),  the holder  thereof will deliver  written notice to the
Company  describing  in  reasonable  detail the  transfer or proposed  transfer,
together  with an opinion  (reasonably  satisfactory  to the Company) of counsel
which (to the Company's reasonable  satisfaction) is knowledgeable in securities
law matters to the effect that such  transfer of  Restricted  Securities  may be
effected without registration of such Restricted Securities under the Securities
Act. In addition,  if the holder of such Restricted  Securities  delivers to the
Company an opinion of such counsel to the effect that no subsequent  transfer of
such Restricted  Securities will require  registration under the Securities Act,
the  Company  will  promptly  upon  such   contemplated   transfer  deliver  new
certificates for such Restricted Securities which do not bear the Securities Act
Legend  set forth in  paragraph  5A below.  If the  Company is not  required  to
deliver new certificates for such Restricted Securities not bearing such legend,
the holder thereof will not transfer the same until the  prospective  transferee
has  confirmed  to the  Company  in  writing  its  agreement  to be bound by the
conditions contained in this paragraph and paragraph 5A.


     3.C. Transferees. Upon request of any Purchaser, the Company shall promptly
supply to such Purchaser or its prospective transferees all information required
to be  delivered  in  connection  with a transfer  pursuant  to Rule 144A of the
Securities and Exchange commission.

     Section 4.  Representations  and  Warranties  of the  Company.  The Company
hereby represents and warrants to each Purchaser that as of the Closing:

     4.A.  Organization,  etc.  The  Company is a  corporation  duly  organized,
validly  existing and in good standing  under the laws of the State of Delaware.
The Company has all  requisite  corporate  power and  authority  to carry on its
businesses as now conducted and presently  proposed to be conducted and to carry
out the transactions contemplated by this Agreement.

     4.B. Authorization;  No Breach. The execution,  delivery and performance of
this Agreement and all other agreements and transactions contemplated hereby and
thereby have been duly authorized by the Company.  This Agreement  constitutes a
valid and binding  obligation of the Company  enforceable in accordance with its
terms,  subject to the  availability  of  equitable  remedies and to the laws of
bankruptcy and other similar laws affecting  creditors'  rights  generally.  The
execution and delivery by the Company of this Agreement and all other agreements
and instruments  contemplated  hereby and thereby to be executed by the Company,
and the offering,  sale and issuance of the Junior Preferred Stock hereunder, do
not and  will  not (i)  conflict  with  or  result  in a  breach  of the  terms,
conditions or provisions of, (ii)  constitute a default  under,  (iii) result in
the creation of any lien,  security  interest,  charge or  encumbrance  upon the
Company's  capital  stock or assets  pursuant  to, (iv) give any third party the
right to accelerate any obligation  under, (v) result in a violation of, or (vi)
require any authorization,  consent,  approval,  exemption or other action by or
notice to or filing with any court or administrative or governmental body (other
than in connection with certain state and federal  securities laws) or any other
third  party  pursuant  to, the  Fourth  Amended  and  Restated  Certificate  of
Incorporation or the Bylaws, or any law, statute, rule, regulation,  instrument,
order,  judgment or decree to which the Company is subject or any  agreement  or
instrument  to which the  Company is a party,  or by which its assets are bound.
The Junior Preferred Stock has been duly and validly  authorized for issuance by
the Company and,  when issued and paid for in  accordance  with this  Agreement,
will be fully  paid and  non-assessable  and free  and  clear of any  liens  and
preemptive or similar rights.

     4.C.   No   Registration.   Assuming   the  truth  and   accuracy   of  the
representations  set  forth in  Section 5 hereof,  the  offers  and sales of the
Junior  Preferred  Stock  pursuant  to the terms  hereof are not  required to be
registered under the Securities Act or any state securities laws.


     Section 5.  Purchasers' Representations and Warranties.

     5.A. Purchasers' Investment  Representations.  Each Purchaser individually,
and not jointly or severally,  hereby  represents that he or it is acquiring the
Restricted  Securities  purchased  hereunder for his or its own account with the
present intention of holding such securities for investment purposes and that it
has no  intention  of  selling  such  securities  in a  public  distribution  in
violation of federal or state securities laws;  provided that nothing  contained
herein will prevent the Purchaser and the subsequent  holders of such securities
from transferring such securities in compliance with the provisions of Section 3
hereof.  Each  certificate  for  Restricted  Securities  will  be  conspicuously
imprinted with a legend substantially in the following form (the "Securities Act
Legend"):

     "THE SECURITIES  REPRESENTED BY THIS CERTIFICATE WERE ORIGINALLY  ISSUED ON
     DECEMBER 10, 1999, AND HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF
     1933, AS AMENDED (THE "ACT"). THE TRANSFER OF SUCH SECURITIES IS SUBJECT TO
     THE CONDITIONS  SPECIFIED IN THE JUNIOR PREFERRED STOCK PURCHASE  AGREEMENT
     DATED AS OF DECEMBER 10, 1999,  BETWEEN THE ISSUER (THE  "COMPANY") AND THE
     ORIGINAL  PURCHASER HEREOF, AND THE COMPANY RESERVES THE RIGHT TO REFUSE TO
     TRANSFER SUCH  SECURITIES  UNTIL SUCH  CONDITIONS  HAVE BEEN FULFILLED WITH
     RESPECT TO SUCH TRANSFER.  UPON WRITTEN REQUEST,  A COPY OF SUCH CONDITIONS
     WILL BE FURNISHED BY THE COMPANY TO THE HOLDER HEREOF WITHOUT CHARGE."

Whenever any shares of Junior Preferred Stock cease to be Restricted  Securities
and are not otherwise restricted securities, the holder thereof will be entitled
to receive from the Company,  without expense,  upon surrender to the Company of
the  certificate  representing  such  shares of Junior  Preferred  Stock,  a new
certificate representing such shares of Junior Preferred Stock of like tenor but
not bearing a legend of the character set forth above.

     5.B.   Other  Representations  and  Warranties  of  the  Purchasers.   Each
Purchaser individually, and not jointly or severally, represents and warrants to
and covenants and agrees with, the Company that:

     (i) the  Purchaser  has had an  opportunity  to ask  questions  and receive
answers  concerning  the  terms  and  conditions  of  the  securities  purchased
hereunder  and has had full  access to such  other  information  concerning  the
Company as the Purchaser  may have  requested and that in making its decision to
invest in the securities being purchased  hereunder it is not in any way relying
on the fact that any other person has decided to be a Purchaser  hereunder or to
invest in the securities;

     (ii) the  Purchaser  (a) is an  "accredited  investor"  as  defined in Rule
501(a) under the  Securities  Act or (b) by reason of his business and financial
experience,  and the business and financial  experience of those retained by him
to advise it with respect to its  investment in the securities  being  purchased
hereunder,  he, together with such advisors, has such knowledge,  sophistication
and  experience  in  business  and  financial  matters  so as to be  capable  of
evaluating  the  merits  and  risks  of  its  prospective   investment  in  such
securities,  is able to bear the economic  risk of such  investment  and, at the
present time, is able to afford a complete loss of such investment; and

     (iii) the Purchaser  has all  requisite  power and authority to enter into,
deliver  and  consummate  the   transactions   contemplated  by  this  Agreement
(including  the purchase of the  securities  to be  purchased  by the  Purchaser
hereunder) and this Agreement has been duly  authorized,  executed and delivered
by the Purchaser and constitutes a valid and binding obligation of the Purchaser
enforceable  in  accordance  with its  terms  (subject  to the  availability  of
equitable  remedies  and to the  laws  of  bankruptcy  and  other  similar  laws
affecting creditors' rights generally) and, as applicable,  does not violate the
Purchaser's charter, by-laws or other organizational documents.

     Section 6. Definitions.

     "Bylaws"  means the Bylaws of the company,  as such Bylaws may be modified,
amended or amended and restated from time to time.

     "Person" means an  individual,  a  partnership,  a  corporation,  a limited
liability  company,  an  association,  a joint stock  company,  a trust, a joint
venture,  an  unincorporated  organization  or  a  governmental  entity  or  any
department, agency, or political subdivision thereof.

     "Restricted  Securities"  means the Junior Preferred Stock issued hereunder
and any securities  issued with respect to such Junior Preferred Stock by way of
any stock  dividend or stock  split,  or in  connection  with a  combination  of
shares, recapitalization,  merger, consolidation or other reorganization.  As to
any  particular  Restricted  Securities,   such  securities  will  cease  to  be
Restricted  Securities when they have (a) been effectively  registered under the
Securities  Act and disposed of in accordance  with the  registration  statement
covering them, (b) become eligible for sale pursuant to Rule 144 (excluding Rule
144(k)) or Rule 144A of the Securities  and Exchange  Commission (or any similar
rule then in force),  or (c) been otherwise  transferred  and new securities for
them not bearing the  Securities  Act Legend set forth in paragraph 5A have been
delivered  by  the  company  in  accordance  with  paragraph  3B.  Whenever  any
particular securities cease to be Restricted Securities, the holder thereof will
be entitled to receive from the Company, without expense, new securities of like
tenor  not  bearing  a  Securities  Act  Legend  of the  character  set forth in
paragraph 5A.

     "Rule  144" means  Rule 144  promulgated  by the  Securities  and  Exchange
Commission  under the  Securities  Act as such rule may be amended  from time to
time, or any similar rule then in force.

     "Rule 144A" means Rule 144A  promulgated  by the  Securities  and  Exchange
Commission  under the  Securities  Act as such rule may be amended  from time to
time, or any similar rule then in force.

     "Securities  Act" means the  Securities  Act of 1933,  as  amended,  or any
similar federal law then in force.

     "Securities  Exchange  Act" means the  Securities  Exchange Act of 1934, as
amended, or any similar federal law then in force.

     "Securities  and Exchange  Commission"  includes any  governmental  body or
agency succeeding to the functions thereof.

     Section 7. Miscellaneous.

     7.A.  Remedies.  The holders of Junior  Preferred Stock acquired  hereunder
(directly or  indirectly)  will have all of the rights and remedies set forth in
this Agreement and the Certificate of  Incorporation,  and all of the rights and
remedies  which  such  holders  have been  granted  at any time  under any other
agreement  or contract,  and all of the rights and  remedies  which such holders
have under any law.  Any Person  having any rights  under any  provision of this
Agreement  will be entitled  to enforce  such  rights  specifically,  to recover
damages  by reason of any  breach of any  provision  of this  Agreement,  and to
exercise all other rights granted by law.

     7.B.  Amendments  and Waivers.  Except as otherwise  provided  herein,  any
provision hereof may be amended or waived generally and the Company may take any
action  herein  prohibited,  or omit to perform  any act herein  required  to be
performed  by it, only if the Company has  obtained  the written  consent of the
holders of at least a majority  of the  outstanding  shares of Junior  Preferred
Stock issued  hereunder and, to the extent that any  modification,  amendment or
waiver  adversely  affects  the  rights  of the  holders  of any class of Junior
Preferred Stock, by the holders of at least a majority of the outstanding shares
initially issued hereunder of such adversely  affected class of Junior Preferred
Stock.  No  course of  dealing  between  the  Company  and any  holder of Junior
Preferred  Stock or any delay on the part of any such holder in  exercising  any
rights  hereunder  or under  any  agreement  contemplated  hereby  or under  the
Certificate  of  Incorporation  or the  Bylaws  will  operate as a waiver of any
rights of any such holder.

     7.C. Survival of Representations  and Warranties.  All  representations and
warranties  contained  herein  or made in  writing  by any  party in  connection
herewith will survive the execution and delivery of this  Agreement,  regardless
of any investigation made by any Purchaser or on its behalf.

     7.D. Successors and Assigns.

     (i) Except as  otherwise  expressly  provided  herein,  all  covenants  and
agreements  contained  in this  Agreement  by or on behalf of any of the parties
hereto  will bind and inure to the  benefit  of the  respective  successors  and
assigns of such parties whether so expressed or not. In addition, and whether or
not any express assignment has been made, the provisions of this Agreement which
are for the Purchaser's  benefit as the purchaser or holder of Junior  Preferred
Stock are also for the benefit of and  enforceable by any  subsequent  holder of
such Purchaser's Junior Preferred Stock.

     (ii) If a sale,  transfer,  assignment or other  disposition  of any Junior
Preferred  Stock is made in accordance  with the provisions of this Agreement to
any Person and such securities  remain Restricted  Securities  immediately after
such disposition, such Person shall, at or prior to the time such securities are
acquired,  execute a  counterpart  of this  Agreement  with  such  modifications
thereto  as may be  necessary  to  reflect  such  acquisition,  and  such  other
documents as are necessary to confirm such Person's  agreement to become a party
to, and to be bound by, all covenants, terms and conditions of this Agreement as
theretofore amended.

     7.E. Severability. Whenever possible, each provision of this Agreement will
be interpreted in such manner as to be effective and valid under applicable law,
but if any  provision  of  this  Agreement  is held to be  invalid,  illegal  or
unenforceable  under  any  applicable  law or  rule  in any  jurisdiction,  such
provision will be ineffective only to the extent of such invalidity,  illegality
or unenforceability in such jurisdiction,  without invalidating the remainder of
this  Agreement  in such  jurisdiction  or any  provision  hereof  in any  other
jurisdiction.

     7.F. Counterparts.  This Agreement may be executed simultaneously in two or
more counterparts, any one of which need not contain the signatures of more than
one party, but all such counterparts  taken together will constitute one and the
same Agreement.

     7.G. Descriptive  Headings.  The descriptive headings of this Agreement are
inserted for convenience only and do not constitute a part of this Agreement.

     7.H. Governing Law. All issues concerning the enforceability,  validity and
binding  effect  of  this  Agreement  shall  be  governed  by and  construed  in
accordance with the laws of the State of New York,  without giving effect to any
choice of law or conflict of law  provision or rule (whether of the State of New
York or any other  jurisdiction)  that would cause the application of the law of
any jurisdiction other than the State of New York.

     7.I. Notices.  All notices,  demands or other communications to be given or
delivered  under or by reason of the  provisions  of this  Agreement  will be in
writing and shall be delivered  personally  or by telex or telecopy as described
below or by reputable over night courier,  and shall be deemed given on the date
on which such  delivery is made.  If delivered by telex or telecopy such notices
or communications shall be confirmed by a registered or certified letter (return
receipt requested), postage prepaid. 1.K.

<PAGE>

               IN WITNESS WHEREOF,  the parties hereto have executed this Junior
Preferred Stock Purchase Agreement as of the date first written above.

                                            OUTSOURCING SOLUTIONS INC.

                                            By: /s/ Gary L. Weller
                                                --------------------------------
                                            Its: EVP
                                                --------------------------------

<PAGE>
                                            RAINBOW TRUST ONE

                                            By /s/ Frank J. Hanna
                                               ---------------------------------
                                            Name: Frank J. Hanna
                                            Title: Trustee
<PAGE>
                                            RAINBOW TRUST TWO

                                            By /s/ David G. Hanna
                                               ---------------------------------
                                            Name: David G. Hanna
                                            Title: Trustee
<PAGE>
                                            By /s/ Alan M. Miller
                                               ---------------------------------
                                               Name: Alan M. Miller
<PAGE>
                                            By /s/ Timothy G. Beffa
                                               ---------------------------------
                                               Name: Timothy G. Beffa
<PAGE>

                                            HELLER FINANCIAL, INC.

                                            By /s/ Mark Hutchings
                                               ---------------------------------
                                               Name: Mark Hutchings
                                               Title: AVP
<PAGE>

                                     Title:

                                          McCOWN De LEEUW & CO. III, L.P.

                                            By /s/ David De Leeuw
                                               ---------------------------------
                                               Name: David DeLeeuw
                                               Title:

                                          McCOWN De LEEUW & CO. III EUROPE, L.P.

                                            By /s/ David DeLeeuw
                                               ---------------------------------
                                               Name: David DeLeeuw
                                               Title:

                                          McCOWN De LEEUW & CO. III (ASIA), L.P.

                                            By /s/ David DeLeeuw
                                               ---------------------------------
                                               Name: David DeLeeuw
                                               Title:


                                          GAMMA FUND, L.L.C.

                                            By /s/ David DeLeeuw
                                               ---------------------------------
                                               Name: David DeLeeuw
                                               Title:


                           OUTSOURCING SOLUTIONS INC.

                           --------------------------

                         CONSENT SOLICITATION STATEMENT

                            ------------------------

       Relating to its 11% Senior Subordinated Notes due November 1, 2006

                               CUSIP No. 690132AC9

                            ------------------------

        Outsourcing  Solutions Inc., a Delaware corporation (the "Company"),  is
hereby  soliciting  consents (the  "Consents"),  on the terms and subject to the
conditions  set  forth  in this  Consent  Solicitation  Statement  (as it may be
supplemented  or amended  from time to time,  the "Consent  Statement")  and the
related  Consent Form (as it may be  supplemented  or amended from time to time,
the "Consent Form" and together with the Consent Statement,  the "Solicitation")
from holders (each, a "Holder" and,  collectively,  the "Holders") of at least a
majority  of the  aggregate  principal  amount  of its  outstanding  11%  Senior
Subordinated  Notes due November 1, 2006 (the  "Notes")  issued  pursuant to the
Indenture,  dated  November 6, 1996 (the  "Indenture"),  among the Company,  the
subsidiary  guarantors  named  therein  (collectively,   the  "Guarantors")  and
Wilmington Trust Company, as trustee (the "Trustee"),  to the waiver of: (i) the
Company's  obligations  under  Section  4.15  of the  Indenture,  including  its
obligation  to  make  a  Change  of  Control   Offer  in  connection   with  the
recapitalization  of the Company (the  "Recapitalization")  by an investor group
led by an affiliate of Madison Dearborn  Partners,  Inc.  ("MDP");  and (ii) the
failure by the Company to comply with certain technical requirements relating to
the qualification and operation of its financing  subsidiary,  OSI Funding Corp.
("OSI Funding"),  as an Unrestricted  Subsidiary under the Indenture and any and
all  consequences  arising  therefrom  under the  Indenture  (collectively,  the
"Waivers").

        The Company is offering to pay to each Holder who  provides  its Consent
at or prior to 5:00 p.m., New York City time, on the Expiration Date (as defined
below) a payment of $100 per $1,000 of principal  amount of Notes (the  "Consent
Payment").  The Company  will not be  obligated  to make any Consent  Payment in
respect of any  Consents  not  provided at or prior to 5:00 p.m.,  New York City
time,   on  the   Expiration   Date.   Subject  to  the   consummation   of  the
Recapitalization,  the Consent  Payment will be made on the Consent Payment Date
(as defined  below).  Capitalized  terms used in this Consent  Statement and not
otherwise defined herein have the meanings ascribed to them in the Indenture.

        In order to receive the Consent  Payment,  Holders of Notes must provide
their  Consents  (and not have revoked such  Consents) at or prior to 5:00 p.m.,
New York City  time,  on  November  19,  1999 (the  "Expiration  Date"),  unless
extended by the Company in its sole  discretion.  The Company reserves the right
to extend the Solicitation on a daily basis until 5:00 p.m., New York City time,
on the date on which  the  Requisite  Consents  (as  defined  below)  have  been
obtained.  Consents  may be  revoked  at any time prior to the date on which the
Company receives the Requisite Consents.

        MDP's   obligation  to  complete  the   Recapitalization   is  expressly
conditioned  upon the Company  receiving the Requisite  Consents to the Waivers.
See "The Recapitalization - Conditions."

        See "Certain  Considerations"  for a discussion of certain  factors that
should be considered in evaluating the Solicitation.

                 The Solicitation Agent for the Solicitation is:

                          Donaldson, Lufkin & Jenrette

                                November 9, 1999

<PAGE>
        Any Holder  desiring to give its Consent  should either (i) complete and
sign  the  Consent  Form  (or  a  facsimile  thereof)  in  accordance  with  the
instructions  in the Consent Form and mail or deliver it to MacKenzie  Partners,
Inc., the information  and tabulation  agent (the  "Information  Agent") or (ii)
request such Holder's  broker,  dealer,  commercial bank, trust company or other
nominee  to effect  the  transaction  for such  Holder.  A Holder  who has Notes
registered in the name of a broker,  dealer,  commercial  bank, trust company or
other  nominee  must  contact  that  entity if such  Holder  desires to give its
Consent.  A Letter of  Instruction  is contained in the  solicitation  materials
provided  along with this  Consent  Statement  which may be used by a beneficial
owner to instruct the record Holder to deliver Consents.

        In the  event  that the  Solicitation  is  withdrawn  or  otherwise  not
completed,  the Consent Payment will not be paid or become payable to Holders of
the Notes who have  validly  delivered  their  Consents in  connection  with the
Solicitation.  The Solicitation may be abandoned or terminated by the Company at
any time prior to the Consent  Payment Date for any reason.  The record date for
purposes of the Solicitation is November 5, 1999 (the "Record Date").

        If Consents are received from registered  Holders of at least a majority
of the  aggregate  principal  amount of the  outstanding  Notes as of the Record
Date,  such Consents will apply to all Notes issued under the Indenture and each
Holder of such Notes will be bound by such  Consents  regardless of whether such
Holder executed a Consent.

        NEITHER  THE  COMPANY  NOR  DONALDSON,   LUFKIN  &  JENRETTE  SECURITIES
CORPORATION (THE "SOLICITATION AGENT") MAKES ANY RECOMMENDATION AS TO WHETHER OR
NOT HOLDERS SHOULD PROVIDE THEIR CONSENTS IN RESPONSE TO THE SOLICITATION.

        Any  questions  regarding  the  Solicitation  should be  directed to the
Solicitation Agent. Requests for additional copies of this Consent Statement and
the Consent Form may be directed to the Information Agent. Beneficial owners may
also  contact  their  broker,  dealer,  commercial  bank or  trust  company  for
assistance concerning the Solicitation.

        THIS SOLICITATION HAS NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES
AND EXCHANGE  COMMISSION (THE  "COMMISSION")  NOR HAS THE COMMISSION PASSED UPON
THE FAIRNESS OR MERITS OF SUCH SOLICITATION NOR UPON THE ACCURACY OR ADEQUACY OF
THE  INFORMATION  CONTAINED  IN OR  INCORPORATED  BY  REFERENCE  IN THIS CONSENT
STATEMENT. ANY REPRESENTATION TO THE CONTRARY IS UNLAWFUL.


<PAGE>


FORWARD LOOKING STATEMENTS

        This Consent Statement  (including the documents  incorporated or deemed
incorporated by reference herein) includes  "forward-looking  statements" within
the  meaning of  Section  27A of the  Securities  Act of 1933,  as amended  (the
"Securities  Act") and Section 21E of the  Securities  Exchange Act of 1934,  as
amended (the "Exchange Act"). All statements other than statements of historical
fact provided or incorporated by reference herein are forward looking statements
and may contain information about financial results, economic conditions, trends
and  known   uncertainties.   The   forward-looking   statements   contained  or
incorporated by reference herein are subject to certain risks and  uncertainties
that could cause actual results to differ materially from those reflected in the
forward-looking statements.  Factors that might cause such a difference include,
but are not limited to: (i) general  economic or business  conditions  affecting
the account  receivables  management  services  industry,  either  nationally or
regionally,  being  less  favorable  than  expected;  (ii)  expected  synergies,
economies of scale and cost savings from recent  acquisitions by the Company not
being fully realized or realized within the expected time frames; (iii) costs or
operational  difficulties  related to  integrating  the  operations  of recently
acquired  companies with the Company's  operations  being greater than expected;
(iv)  increased  competition  in the  accounts  receivable  management  services
industry;  (v) implementation of or changes in the laws, regulations or policies
governing the accounts  receivable  management  industry  that could  negatively
affect such industry;  (vi) changes in general economic conditions in the United
States;   (vii)  the  other  factors   discussed  under  the  caption   "Certain
Considerations" included elsewhere in this Consent Statement; and (viii) factors
discussed  from time to time in the  Company's  public  filings,  including  the
Annual  Report on Form 10-K for the year ended  December 31,  1998.  Readers are
cautioned not to place undue reliance on these forward-looking statements, which
reflect management's analysis,  judgment,  belief or expectations only as of the
date  hereof.  Neither the Company nor the  Solicitation  Agent  undertakes  any
obligation to publicly revise these forward-looking statements to reflect events
or circumstances that arise after the date hereof. In addition to the disclosure
contained  herein,  readers should  carefully review any disclosure of risks and
uncertainties  contained in other  documents the Company files or has filed from
time to time with the Commission  pursuant to the Exchange Act. See  "Additional
Information; Incorporation of Certain Information by Reference."


<PAGE>




                                TABLE OF CONTENTS

                                                                           Page
                                                                           ----
SUMMARY ..................................................................   1

BACKGROUND OF THE SOLICITATION............................................   3
        Outsourcing Solutions Inc.........................................   3
        Purpose of the Solicitation.......................................   3
        Source of Funds for Consent Payments..............................   3

THE RECAPITALIZATION......................................................   4
        General...........................................................   4
        Sources and Uses..................................................   5
        Conditions........................................................   5
        Indemnification...................................................   6
        Termination.......................................................   6
        Ancillary Agreements..............................................   6
        The Purchaser.....................................................   7
        Management........................................................   7
        New Senior Credit Facility........................................   8

THE SOLICITATION..........................................................  11
        Purpose of the Solicitation.......................................  11
        Consent Payment...................................................  13
        Requisite Consents; Record Date; Effective Date;
           Expiration Date................................................  13
        Waiver; Extensions; Amendments....................................  13
        Consent Procedures................................................  14
        Withdrawal Rights.................................................  16
        Fees and Expenses.................................................  16
        Information, Tabulation and Paying Agents.........................  17

CAPITALIZATION............................................................  18

UNAUDITED PRO FORMA FINANCIAL DATA........................................  19

CERTAIN CONSIDERATIONS....................................................  24
        Substantial Leverage; Ability to Service Debt.....................  24
        Additional Borrowings Available...................................  25
        Substantial Restrictions and Covenants............................  25
        Subordination; Asset Encumbrances.................................  25
        Control by Principal Stockholder..................................  26
        Holding Company Structure.........................................  26
        Competition.......................................................  26
        Impact of Governmental Regulation.................................  27
        Litigation........................................................  27
        Dependence on Key Management......................................  27
        Environmental Liabilities.........................................  27


CERTAIN U.S. FEDERAL INCOME TAX CONSIDERATIONS............................  28
        Tax Considerations for Consenting Holders.........................  28
        Tax Considerations for Non-Consenting Holders.....................  28
        Backup Withholding................................................  28

ADDITIONAL INFORMATION;

     INCORPORATION OF CERTAIN INFORMATION BY REFERENCE....................  29

MISCELLANEOUS.............................................................  30
ANNEX I .................................................................. A-1
ANNEX II.................................................................. A-3
ANNEX III................................................................. A-4


<PAGE>

                                     SUMMARY

        For  your  convenience,   the  Solicitation  is  summarized  below.  The
following  summary  is not  intended  to be  complete  and is  qualified  in its
entirety by reference to the more detailed  information included or incorporated
by reference in this Consent  Statement.  Holders of the Notes are urged to read
carefully this Consent Statement and the documents  incorporated by reference in
their  entirety.  Each of the  capitalized  terms used in this  summary  and not
defined herein has the meaning set forth elsewhere in this Consent Statement.

                                       The Solicitation

The Solicitation and            The Company is  soliciting  the  Consents  from
 Consent Payment......          the  Holders of the Notes  with  respect to the
                                Waivers.  The  Company  is  offering  to pay to
                                each Holder who  validly  consents to (and does
                                not revoke such  Consent) the Waivers  prior to
                                5:00  p.m.,   New  York  City   time,   on  the
                                Expiration  Date, the Consent  Payment for such
                                Notes.  The  Consent  Payment  will  be made on
                                the    date    of    the    closing    of   the
                                Recapitalization    (the    "Consent    Payment
                                Date").  The  Company's  obligation to make the
                                Consent Payment is expressly  conditioned upon,
                                and    subject   to,   the   closing   of   the
                                Recapitalization.

Purpose of the                  The  purpose of the  Solicitation  is to obtain
   Solicitation.......          the  Requisite  Consents  to the waiver of: (i)
                                the  Company's  obligations  under Section 4.15
                                of the  Indenture,  including its obligation to
                                make a Change of  Control  Offer in  connection
                                with the  Recapitalization and (ii) the failure
                                by  the   Company   to  comply   with   certain
                                technical    requirements   relating   to   the
                                qualification  and  operation of its  financing
                                subsidiary,  OSI  Funding,  as an  Unrestricted
                                Subsidiary  under the Indenture and any and all
                                consequences   arising   therefrom   under  the
                                Indenture.

Requisite Consents....          The duly  executed  (and not revoked)  Consents
                                of the registered  Holders of a majority of the
                                outstanding  aggregate  principal amount of the
                                Notes as of the Record Date (as  defined)  will
                                be  required  to effect the  Waivers  under the
                                Indenture  governing the Notes (the  "Requisite
                                Consents").

Effective Date .......          The    Consents    shall    become    effective
                                immediately  upon  the  Company  receiving  the
                                Requisite   Consents  and   certifying  to  the
                                Trustee that such Requisite  Consents have been
                                received (the "Effective  Date").  The Consents
                                shall cease to be  effective  in the event that
                                the  Solicitation is abandoned or terminated by
                                the  Company  for  any  reason   prior  to  the
                                Consent Payment Date.

Expiration Date.......          The  Expiration  Date  shall  be  November  19,
                                1999.  The  Company  will not be  obligated  to
                                accept   any   Consents   received   after  the
                                Expiration   Date.  The  Company  reserves  the
                                right to  extend  the  Solicitation  on a daily
                                basis until 5:00 p.m.,  New York City time,  on
                                the date on which the  Requisite  Consents have
                                been received.

Withdrawal Rights.....          Consents  may be  revoked  at any time prior to
                                the Effective  Date by following the procedures
                                described herein.

Record Date...........          Date  The   Record  Date  for  purposes  of  the
                                Solicitation  is   the   close  of  business  on
                                November 5, 1999.  Only  Holders  of Notes as of
                                the Record Date may execute Consentsand  receive
                                the Consent Payment.

Waiver; Extensions;             The Company  expressly  reserves the right,  in
  Amendments..........          its  sole  discretion,  subject  to  applicable
                                law,  at any  time or from  time  to  time,  to
                                waive  any  conditions  to  the   Solicitation,
                                extend the  Expiration  Date or amend the terms
                                of   the    Solicitation   or   terminate   the
                                Solicitation  before the Consent  Payment  Date
                                whether  or not  the  Requisite  Consents  have
                                been received.

Brokerage Commissions.          No  brokerage  commissions  are  payable by the
                                Holders  of  the  Notes  to  the   Solicitation
                                Agent,  the Information  Agent,  the Company or
                                the Paying Agent (as defined below).

Solicitation Agent....          Donaldson,   Lufkin   &   Jenrette   Securities
                                Corporation.

Information and
  Tabulation Agent....          MacKenzie Partners, Inc.

Paying Agent..........          U.S.  Bank  Trust  National   Association  (the
                                "Paying Agent").

Further Information...          Additional  copies  of this  Consent  Statement
                                may be obtained by contacting  the  Information
                                Agent  or  the  Solicitation   Agent  at  their
                                respective  telephone numbers and addresses set
                                forth  on  the  back  cover  of  this   Consent
                                Statement.   Copies  of  the  other   documents
                                incorporated   by   reference   herein  may  be
                                obtained as described  below under  "Additional
                                Information;     Incorporation    of    Certain
                                Information by Reference."

See "Certain  Considerations"  beginning on page 24 for a discussion  of certain
factors that should be considered in evaluating the Solicitation.


<PAGE>

                         BACKGROUND OF THE SOLICITATION

Outsourcing Solutions Inc.

        The  Company is one of the  largest  providers  of  accounts  receivable
management services in the United States with revenues of $497.8 million for the
twelve months ended June 30, 1999 (the "LTM Period").  The Company believes that
it  differentiates  itself  from its  competitors  by  providing a full range of
accounts  receivable  management  services  on a national  basis that allows its
customers to outsource the management of the entire credit cycle.  The Company's
breadth  of  services  across  all  stages  of the  credit  cycle  allows  it to
cross-sell services to existing customers as well as to expand its customer base
by providing  specific services to potential  customers in targeted  industries.
These services include contingent fee services,  portfolio  purchasing  services
and outsourcing services, which accounted for approximately 72%, 17%, and 11% of
revenues for the LTM Period, respectively.

          Contingent  fee services  involve  collecting on  delinquent  consumer
          accounts for a fixed percentage of realized collections or a fixed fee
          per account.

          Portfolio   purchasing   services  involve  acquiring   portfolios  of
          non-performing  consumer  receivables from credit grantors,  servicing
          such portfolios and retaining all amounts collected.

          Outsourcing   services   include   contract   management  of  accounts
          receivable, billing and teleservicing.

        The customer  base for the accounts  receivable  management  industry is
dominated by credit grantors in four end-markets: banks, health care, utilities,
and telecommunications.  Other significant sources of account placements include
retail  companies,  and  student  loan  and  other  governmental  agencies.  The
Company's customers include a full range of local,  regional and national credit
grantors  such as American  Express,  AT&T,  Citigroup,  First USA,  Sony,  Time
Warner, US West, Bally's,  New Jersey Department of Treasury and various student
loan guaranty  agencies  including the California  Student Aid  Commission,  the
Great Lakes Higher Education Corporation and USA Group Guaranty Services Inc. No
customer of the Company accounted for more than 5% of the Company's  revenues in
1998.

        The Company was formed in 1995 by McCown De Leeuw & Co., Inc., a private
equity investment firm, to acquire Account Portfolios,  Inc., one of the largest
purchasers  and servicers of  non-performing  accounts  receivables  portfolios.
Since the Company's  formation it has completed six additional  acquisitions and
has  established  itself as a leading  industry  consolidator.  The  Company has
experienced  significant  growth in its  business  through  internal  growth and
acquisitions,  with its revenues increasing from $29.6 million in 1995 to $497.8
million in the LTM Period.

Purpose of the Solicitation

        The purpose of the  Solicitation is to obtain the Requisite  Consents to
the  waiver  of:  (i)  the  Company's  obligations  under  Section  4.15  of the
Indenture,  including  its  obligation  to make a  Change  of  Control  Offer in
connection  with the  Recapitalization  and (ii) the  failure by the  Company to
comply with certain  technical  requirements  relating to the  qualification and
operation  of  its  financing  subsidiary,   OSI  Funding,  as  an  Unrestricted
Subsidiary  under the Indenture and any and all consequences  arising  therefrom
under the Indenture. See "The Solicitation - Purpose of the Solicitation."

Source of Funds for Consent Payments

        The funds  necessary  to pay the Consent  Payments  will come out of the
proceeds being raised to finance the Recapitalization. See "The Recapitalization
- - Sources and Uses."

                              THE RECAPITALIZATION

General

        The Recapitalization will be effected pursuant to the Stock Subscription
and  Redemption   Agreement,   dated  as  of  October  8,  1999  (the  "Purchase
Agreement"),  between the  Company,  certain of its existing  stockholders  (the
"Stockholders"),  warrantholders (the  "Warrantholders")  and optionholders (the
"Optionholders" and, collectively with the Stockholders and Warrantholders,  the
"Equityholders"),   and  Madison   Dearborn  Capital  Partners  III,  L.P.  (the
"Purchaser"), a private equity investment fund.

        The  Recapitalization  will be effected  under the terms of the Purchase
Agreement as follows:

          Certain new investors,  which may include the Purchaser, will purchase
          from the Company  100,000  units for an  aggregate  purchase  price of
          $100.0  million.  Each unit will  consist  of one share of 14%  Senior
          Mandatorily  Redeemable  Preferred Stock (the "Preferred Stock") and a
          number of shares of Common Stock that,  together with all other shares
          of Common  Stock issued with the units,  represents  8.7% of the fully
          diluted  common equity of the Company as of the date of the closing of
          the Recapitalization (the "Closing").

          The Purchaser and certain other  investors will purchase  Common Stock
          from the Company for an  aggregate  purchase  price  ranging from $195
          million to $215 million, depending upon several factors, including the
          Company's  revolver  availability  at the Closing and the  transaction
          fees and  expenses of the  Recapitalization  payable by the Company or
          the  Purchaser.  The total  number of shares of Common Stock issued to
          the Purchaser will represent  approximately 78.0% of the fully diluted
          common equity of the Company as of the Closing.

          At the  Closing,  the  Company  will  redeem  all  of its  outstanding
          preferred stock.  Certain existing  stockholders will retain a portion
          of their shares of Common Stock (the "Rollover Shares"), such that the
          Rollover Shares will represent approximately 6.3% of the fully diluted
          common  equity of the Company as of the  Closing.  All other shares of
          Common Stock  (including  those issued upon the  conversion of all the
          Company's outstanding warrants) will be redeemed by the Company at the
          Closing  (the  "Redemption  Shares").  Each  Optionholder  will  elect
          whether  to retain  some or all of their  options to  purchase  Common
          Stock or to have them cashed out at the Closing.

          The aggregate  consideration  for the  Redemption  Shares will be $790
          million, plus or minus a working capital adjustment, and minus the sum
          of the Company's  debt at Closing,  the value of the Rollover  Shares,
          certain fees and expenses of the Company,  and amounts paid or payable
          by the Company with  respect to change of control  payments to certain
          employees pursuant to existing employment agreements.

        All outstanding  borrowings and obligations under the Company's existing
credit  agreement will be replaced and refinanced by a new $475.0 million senior
credit  facility  (the "New Senior  Credit  Facility")  at the Closing.  The New
Senior  Credit  Facility  will  consist of (i) a six-year  non-amortizing  $75.0
million  revolving  credit  facility  (approximately  $4.0  million  of which is
expected to be drawn at Closing) and (ii) a $400.0  million term loan  facility,
which will be  comprised of a $125.0  million  six-year  amortizing  term loan A
facility  and a $275.0  million  six and one  half-year  amortizing  term loan B
facility. See "- New Senior Credit Facility."

Sources and Uses

        The  following  table sets forth the expected  sources and uses of funds
(dollars in  millions) in  connection  with the  Recapitalization,  assuming the
Recapitalization  occurred on June 30, 1999.  The actual amounts of such sources
and  uses  may  differ  upon  consummation  of  the  Recapitalization  and  such
differences may be material.


     Sources of Funds       Amount          Uses of Funds            Amount
- ---------------------    ----------    -------------------        ------------
Notes.................   $  100.0      Refinance Existing
                                        Senior Credit Facility...    $ 415.5

New Senior
Credit Facility:                       Assumption of the Notes...      100.0

   Term Loans.........      400.0       Redemption of Capital
                                           Stock.................      249.7
   Revolving Credit
      Loans...........        4.0      Rollover Shares...........       15.8

Preferred Stock ......      100.0      Fees and Expenses.........       24.2

Common Equity
  Investment..........      195.4      Consent Payments .........       10.0

Rollover Shares ......       15.8      Other Indebtedness .......        5.5

Other Indebtedness ...        5.5
                          ---------                               ----------
   Total Sources .....   $  820.7          Total Uses..........      $ 820.7
                          =========                               ==========


Conditions

        The Purchase  Agreement  contains  customary  conditions to the Closing,
including that: (i) the  representations  and warranties of the parties are true
and correct;  (ii) the parties have performed all requirements  specified in the
Purchase  Agreement;  (iii) no  preliminary  injunction,  decree or other  order
exists that would prohibit the consummation of the transaction; (iv) no statute,
rule, regulation, executive order, decree or order of any kind exists that would
prohibit the  consummation of the  transaction;  (v) the parties have executed a
stockholders   agreement;   (vi)  the  parties  have   delivered  the  requested
certificates;  and (vii) the parties have  delivered the  requested  opinions of
counsel.

        The Purchaser's  obligation to complete the  Recapitalization is subject
to certain other conditions,  including that: (i) no material adverse change has
occurred; (ii) all necessary third party consents have been obtained;  (iii) the
Advisory  Services  Agreement,  dated  September  21,  1995,  by and between OSI
Holdings  Corp.  and MDC  Management  Company  III,  L.P.  has been  assigned to
Purchaser; (iv) certain conditions to the financing of the Recapitalization have
been  satisfied  including,  among others,  that Purchaser has obtained from the
Holders,  and the Trustee has taken all  necessary  actions with respect to, all
waivers,  consents  and  amendments  necessary  to (a) waive the  failure by the
Company  to  comply  with  certain  technical   requirements   relating  to  the
qualification  and operation of OSI Funding as an Unrestricted  Subsidiary under
the  Indenture  and  any  and  all  consequences  arising  therefrom  under  the
Indenture,  and (b) have the Holders  waive the  Company's  obligation to make a
Change of Control Offer or to make a Change of Control Payment,  in each case on
terms and  conditions  Purchaser  and the Company  each deem  satisfactory;  (v)
Purchaser has received the  resignations,  effective as of the Closing,  of each
non-employee director and officer of the Company and its subsidiaries other than
those whom the  Purchaser  has  specified in writing at least five business days
prior to the Closing;  (vi) the Company has  obtained  the vote of  stockholders
holding more than 75% of the voting power of all of the outstanding stock of the
Company  approving  payments  the Company has made or is or may be  obligated to
make that would be "parachute  payments" (within the meaning of Internal Revenue
Code ss. 280G(b)) so that any such payments either will not be excess  parachute
payments or will be exempt from treatment as a parachute  payment under Code ss.
280G(b);  (vii)  the  Company's  preferred  stock  has  been  exchanged  and the
Company's nonvoting common stock has been converted as specified in the Purchase
Agreement;   (viii)  the  Company  has  neither  received  notification  of  the
termination  of  its  business   relationship   with  its  major  customers  nor
experienced  any material  adverse  change in the Company's  contracts  with its
major  customers;  (ix) the stock to be redeemed has been delivered;  and (x) an
escrow  agreement  related to a potential  working  capital  adjustment has been
entered into.

Indemnification

        From and after the  Closing,  the Company  must and the  Purchaser  must
cause the Company to maintain in effect in the Certificate of  Incorporation  of
the Company the provisions with respect to indemnification  set forth in Article
Eight of the  Certificate  of  Incorporation  of the Company as in effect at the
Closing. Such provisions may not be amended, repealed, or otherwise modified for
a period of six (6) years from the  Closing in any manner  that would  adversely
affect the rights  thereunder of individuals  (or their estates) who at the date
of the  Purchase  Agreement  and/or  as of the  Closing  are or were  directors,
officers,  employees or agents of the Company or its  Subsidiaries,  unless such
modification is required by law.

Termination

        The  Purchase  Agreement  may be  terminated  and  the  Recapitalization
abandoned, at any time prior to the Closing:

        1.     by mutual consent of the Company and the Purchaser;

        2.     by the Company or the Purchaser if the  Recapitalization  has not
               been completed on or before December 31, 1999 (or such later date
               as may be agreed to in writing by the Company and the Purchaser),
               by reason of the failure of any condition to the  consummation of
               the Recapitalization which must be fulfilled to its satisfaction,
               provided that no party may  terminate  the Purchase  Agreement if
               such failure has been caused  primarily by such party's  material
               breach of the Purchase Agreement;

        3.     by  either  the  Company  or the  Purchaser  if (i) there are any
               inaccuracies,  misrepresentations  or breaches  of the  breaching
               party's  representations or warranties in the Purchase Agreement,
               such that the  nonbreaching  party's  obligation  to  effect  the
               Recapitalization  cannot be met, or (ii) the breaching  party has
               breached or failed to perform in all material respects any of its
               material  covenants or agreements  contained  within the Purchase
               Agreement  as to which  notice  has been  given to the  breaching
               party and the  breaching  party has  failed to cure or  otherwise
               resolve to the reasonable  satisfaction of the nonbreaching party
               within 15 days after receipt of such notice; or

        4.     by  the  Company  or  the  Purchaser  if  a  court  of  competent
               jurisdiction  or other  governmental  body has  issued  an order,
               decree or ruling or taken any other action restraining, enjoining
               or otherwise  prohibiting  the  transactions  contemplated by the
               Purchase Agreement and such order, decree, ruling or other action
               has become final and nonappealable.

        In  the  event  of the  termination  of the  Purchase  Agreement  by the
Purchaser  or the  Company,  written  notice will be given to the other party or
parties specifying the provision pursuant to which such termination is made, and
the Purchase Agreement will become void and have no effect, and there will be no
liability on the part of any party except under  certain  sections  that survive
any termination of the Purchase Agreement.

Ancillary Agreements

        Simultaneous  with  the  Closing,   an  escrow  agreement  (the  "Escrow
Agreement") and a stockholders agreement (the "Stockholders  Agreement") will be
entered into. The Escrow Agreement will be among McCown De Leeuw & Co., Inc., as
the seller's  representative  for the  Equityholders,  and an escrow agent to be
identified by McCown De Leeuw & Co., Inc., as Escrow Agent (the "Escrow Agent").
The Purchase  Agreement provides for adjustments to the redemption price payable
for the Redemption  Shares depending on Company's  closing date working capital,
and that as a result of such adjustments  certain payments may be required to be
made. To  facilitate  such  payments,  the Purchase  Agreement  provides for the
deposit  into  escrow of $5.0  million  otherwise  payable at the Closing to the
Equityholders.  The  Stockholders  Agreement  will be  among  the  Company,  the
Purchaser and certain  Equityholders  and will provide for,  among other things,
(i) the  composition of the Company's  Board of Directors  (the  "Board");  (ii)
certain "drag along" and "tag along" rights among the parties  thereto and (iii)
certain  restrictions  on the ability of the  Equityholders  to  transfer  their
shares of Common Stock.

The Purchaser

        MDP is one of the largest and most experienced private equity investment
firms in the United States.  MDP's  principals  manage Madison  Dearborn Capital
Partners III, L.P.  ("MDCPIII"),  a $2.2 billion investment fund raised in 1999,
Madison  Dearborn  Capital  Partners  II,  L.P.  ("MDCPII"),  a  $925.0  million
investment  fund raised in 1996, and Madison  Dearborn  Capital  Partners,  L.P.
("MDCP"),  a $550.0 million  investment fund raised in 1993.  Previously,  MDP's
principals built a $2.0 billion  management buyout and venture capital portfolio
at First  Chicago  Corporation.  MDP focuses on management  and venture  capital
transactions  and a wide range of other private  equity  investments,  including
growth equity financings,  recapitalizations and acquisition-oriented  financing
transactions.  MDP  focuses  on  investments  in  several  specific  industries,
including  financial  services,  communications,  natural  resources,  consumer,
health care and  industrial.  MDP's  long-standing  investment  philosophy is to
invest in companies that have outstanding management teams and the potential for
significant long-term equity appreciation.

Management

        Board  of  Directors.   Pursuant  to  the  Stockholders  Agreement,  the
authorized number of directors on the Board following the Recapitalization  will
be  established  at such number as will be  determined  from time to time in the
sole  discretion  of  MDCPIII.  The  Stockholders  Agreement  provides  that the
following  individuals  will  be  elected  to  the  Board:  (i)  one  individual
designated by MDCPIII who is a member of the Company's management, provided that
until the first annual meeting of the Company's  stockholders,  Timothy G. Beffa
will serve as such Management Director; and (ii) other individuals designated by
MDCPIII,  who will  initially  be Paul R.  Wood,  Timothy  M. Hurd and two other
persons to be specified by MDCPIII;  provided  that MDCPIII may authorize one or
more other persons to designate one or more additional individuals to be elected
to the Board on such terms and conditions as the Purchaser will determine in its
sole discretion.

        A brief description of each person who will serve on the Board following
the Recapitalization is set forth below:

        Paul R. Wood.  Mr. Wood has served as a principal of MDCPIII, MDCPII and
MDCP since their  respective  formations  in March  1999,  June 1996 and January
1993,  and as a Vice  President  or  Managing  Director of MDP,  their  indirect
general partner.  Prior to that time, Mr. Wood served as Vice President of First
Chicago  Venture  Capital,   which  comprised  the  private  equity   investment
activities of First Chicago  Corporation,  the holding  company  parent of First
National  Bank of Chicago.  Mr. Wood serves on the board of  directors  of Hines
Horticulture,  Inc.,  Eldorado  Bancshares Inc.,  Woods Equipment  Company and a
number of private companies.

        Timothy M.Hurd. Mr. Hurd has served as a principal of MDCPIII and MDCPII
since their respective formations in March 1999 and June 1996, and as a Director
of MDP, their indirect  general  partner.  Mr. Hurd joined MDP in 1996 following
his graduation  from Harvard  Business  School.  From 1992 to 1994, Mr. Hurd was
employed by Goldman,  Sachs & Co. Mr. Hurd also serves on the board of directors
of Woods Equipment Company.

        Timothy G. Beffa. Mr. Beffa has  served as  President,  Chief  Executive
Officer and a Director of the Company since August 1996.  From August 1995 until
August 1996, Mr. Beffa served as president and chief operating  officer of DIMAC
Corporation  and DIMAC DIRECT Inc. and a director of DIMAC DIRECT Inc. From 1989
until August 1995, Mr. Beffa served as a vice president of DIMAC Corporation and
as senior vice president and chief financial  officer of DIMAC DIRECT Inc. Prior
to joining the Company,  Mr.  Beffa was vice  president  of  administration  and
controller for the Internal  Division of Pet  Incorporated,  a food and consumer
products  company,  where he previously had been manager of financial  analysis.
Mr.  Beffa  currently  serves as a director of DIMAC  Holdings,  Inc.  and DIMAC
Corporation.

        Executive Officers.  All of the current non-director  executive officers
of the Company and its  subsidiaries  will continue to serve in such  capacities
following the  Recapitalization  on substantially  the same terms and conditions
other than those whom the  Purchaser  shall have  specified  in writing at least
five business days prior to the Closing.

New Senior Credit Facility

        DLJ Capital  Funding,  Inc.  has issued a  commitment  letter to MDCPIII
under  which it has  committed,  subject to the terms and  conditions  set forth
therein,  to provide  senior  secured  facilities  to the Company  under the New
Senior Credit  Facility.  The New Senior  Credit  Facility will consist of (i) a
six-year  non-amortizing $75.0 million revolving credit facility (the "Revolving
Facility") and (ii) a $400.0  million term loan facility (the "Term  Facility"),
which will be  comprised of a $125.0  million  six-year  amortizing  term loan A
facility  (the "Term A  Facility")  and a $275.0  million six and one  half-year
amortizing  term loan B facility (the "Term B  Facility").  Set forth below is a
brief  description  of the  material  terms of the New Senior  Credit  Facility.
Definitive  documents relating to the New Senior Credit Facility are still being
negotiated and thus the terms set forth herein are subject to change.

        Repayment

        The  Term  A  Facility  and  Term  B.   Facility   mature  in  quarterly
installments,   resulting  in  aggregate  annual  amortization   payments  as  a
percentage of the initial principal amount as follows:

        Year after Closing                              Annual Amortization
   -----------------------------                  ------------------------------
                                                  (In percentage of the initial
                                                              principal amount)

                                            Term A Facility     Term B Facility*
                                            ---------------     ----------------
1...............................                  0.0%                 1.0%
2...............................                  5.0%                 1.0%
3...............................                 10.0%                 1.0%
4...............................                 20.0%                 1.0%
5...............................                 25.0%                 1.0%
6...............................                 40.0%                94.5%


*       With  respect  to the Term B  Facility,  aggregate  annual  amortization
        payments as a percentage  of the initial  principal  amount are 1.0% for
        years 1-5.5 and 94.5% for year 6.5.

        Guarantees; Security

        The New Senior  Credit  Facility  will be  secured by a  first-priority,
perfected  lien on: (i)  substantially  all  property and assets  (tangible  and
intangible)  of the Company and its  present  and future  domestic  subsidiaries
(excluding OSI Funding),  including all capital stock of all direct and indirect
subsidiaries of the Company (excluding OSI Funding);  provided, however, that no
more than 65% of the equity  interests of non-U.S.  subsidiaries  of the Company
will be required to be pledged as  security;  (ii) 100% of the capital  stock of
the Company; and (iii) all intercompany indebtedness in favor of the Company and
its domestic subsidiaries (excluding OSI Funding).

        Interest

        At the Company's option,  the interest rates per annum applicable to the
Revolving  Facility,  Term A Facility and Term B Facility  will bear interest at
the  Administrative  Agent's alternate base rate or  reserve-adjusted  LIBO rate
plus, in each case, the applicable margins set forth below:

                                               Applicable Margins
                                    -----------------------------------------
                                    Alternate Base Rate       LIBO Rate
                                    -------------------       ---------
Revolving Facility...............         2.25%                 3.25%
Term A Facility..................         2.25%                 3.25%
Term B Facility..................         2.75%                 3.75%

        Commencing  after the first two full fiscal  quarters after the Closing,
the  applicable  margin to be used in  calculating  the interest rates under the
Revolving  Facility  and Term A  Facility  will be based  upon the  ratio of the
Company's total debt to EBITDA (the "Leverage Ratio") as follows:

                                                 Applicable Margins
                                 -----------------------------------------------
 Leverage Ratio                Alternate Base Rate                 LIBO Rate
 --------------                -------------------                 ---------
     >4.0x                            2.25%                          3.25%
     -
     >3.5x                            1.75%                          2.75%
     -
     >2.75x                           1.25%                          2.25%
     -
     <2.25x                           0.75%                          1.75%

        Interest  periods  for the LIBO rate will be, at the  Company's  option,
one, two, three or six months.  Interest for the LIBO rate loans will be payable
on the last  business  day of the  applicable  interest  period  thereof (or, if
earlier,  each third month following the commencement of such interest  period).
Interest on the alternative base rate loans will be payable monthly in arrears.

        Prepayments

        The Company is permitted to voluntarily prepay its obligations under the
New Senior Credit  Facility  without  penalty  (exclusive of customary LIBO rate
breakage costs). Obligations under the New Senior Credit Facility are subject to
customary, mandatory prepayments including, without limitation, with (i) 100% of
net cash  proceeds  from the  issuance  of debt  securities  and sales of assets
(subject to certain exceptions), (ii) 50% of net cash proceeds from the issuance
of  equity  securities  (subject  to the  exceptions  and the  maintenance  of a
specified leverage ratio) and (iii) 50% of excess cash flow proceeds (subject to
maintaining a specified leverage ratio).

        Conditions; Covenants; Events of Default

        The  effectiveness  of the New Senior Credit Facility will be subject to
customary conditions.

        The  New  Senior  Credit  Facility  will  contain  customary   covenants
restricting the Company's ability,  and the ability of its subsidiaries to (with
limited  exceptions),  among  other  things:  (i) incur debt,  (ii)  subject the
Company's  assets  to  liens  or  other  encumbrances,  (iii)  incur  contingent
liabilities, (iv) enter into sale/lease-back transactions,  (v) pay dividends or
similar  distributions,  (vi) sell assets other than in the  ordinary  course of
business,  (vii)  merge or  consolidate,  (viii)  enter into  transactions  with
affiliates, (ix) make investments or capital expenditures in excess of specified
levels and (x) refinance,  defease,  repurchase or prepay  subordinated debt. In
addition,  the New Senior  Credit  Facility  will  require  the  Company to meet
certain financial  performance tests,  including:  (i) a maximum leverage ratio,
(ii) a minimum interest  coverage ratio,  (iii) a minimum fixed charge ratio and
(iv) a minimum EBITDA.

        The New Senior Credit Facility will contain events of default  customary
for a recapitalization,  including, among others, a default under the New Senior
Credit Facility upon a change in control and defaults in other agreements.


<PAGE>
THE SOLICITATION

Purpose of the Solicitation

        Change of Control.  The Company is soliciting  Consents to the waiver of
the Company's  obligations  under Section 4.15 of the  Indenture,  including its
obligation  to  make  a  Change  of  Control   Offer  in  connection   with  the
Recapitalization.  Under  the  Indenture,  a Change of  Control  is  defined  to
include,  among other things, the acquisition by any Person or group (within the
meaning of Section  13(d)(3)  or  14(d)(2)  of the  Exchange  Act)  (other  than
Principals  and Related  Parties) of a direct or indirect  interest in more than
35% of the voting  power of the voting  stock of the Company by way of merger or
consolidation or otherwise.  Absent a waiver of the Company's  obligations under
Section  4.15,  the  Purchaser's  acquisition  of  approximately  78.0%  of  the
Company's  fully diluted common equity in connection  with the  Recapitalization
will  constitute a Change of Control  under the  Indenture.  Section 4.15 of the
Indenture and all related defined terms are set forth in their entirety on Annex
I attached hereto.

        Upon  receipt by the Company of the  Requisite  Consents,  the  Consents
being  solicited  hereby  will  become  effective  and the  Company  will not be
obligated to make a Change of Control  Offer or Change of Control  Payment under
Section 4.15 of the Indenture in  connection  with the  Recapitalization  to any
Holder of Notes regardless of whether such Holder executed a Consent. The waiver
being solicited hereby with respect to the Change of Control relates only to the
Company's obligations under Section 4.15 of the Indenture in connection with the
Recapitalization  and will not serve to waive any future  rights the Holders may
have under Section 4.15 of the Indenture, or to amend, alter or otherwise modify
any of the terms of the Indenture, including Section 4.15 thereof.

        Unrestricted  Subsidiary  Designation.  The Consents  will also serve to
waive the failure by the Company to comply with certain  technical  requirements
relating to the  qualification  and  operation  of its finance  subsidiary,  OSI
Funding,  as an  Unrestricted  Subsidiary  under the  Indenture  and any and all
consequences arising therefrom under the Indenture.

        In  September  1998,  the  Company  formed OSI  Funding as a  qualifying
special-purpose  finance  company  for  use in  helping  to fund  its  portfolio
purchasing   business.   Since   its   formation,   OSI   Funding   has  been  a
nonconsolidated,  bankruptcy-remote,  wholly owned subsidiary of the Company. In
connection with its formation,  OSI Funding  entered into a revolving  warehouse
financing  arrangement  for up to $100.0  million  of funding  capacity  for the
purchase  of loans  and  accounts  receivable  portfolios,  approximately  $35.0
million of which is currently utilized. A majority of all receivables portfolios
purchased  by the  Company  or its  subsidiaries  are now  sold  to OSI  Funding
utilizing such financing  arrangement.  Such  transactions  with OSI Funding are
required to be on the same  economic  terms as those by which the Company or its
subsidiaries  initially  purchases the  receivables  portfolio  from third party
credit grantors. A subsidiary of the Company, through a servicing agreement with
OSI  Funding,  provides  certain  administrative  and  collection  services on a
contingent  fee basis.  Through  OSI  Funding,  the  Company is able to fund the
purchase of  portfolios on an  off-balance  sheet basis,  thereby  substantially
increasing  the  Company's  available  cash flow for  servicing  its  debt.  The
Company's  initial  investment in OSI Funding was $2.5 million,  and the Company
has made investments in OSI Funding  aggregating $5.0 million,  inclusive of the
initial investment.

        Since the formation of OSI Funding,  the Company has treated OSI Funding
as  an  Unrestricted  Subsidiary  under  the  Indenture.   Unlike  a  Restricted
Subsidiary, which is required to guarantee payment of the Notes and generally is
subject  to the  covenant  restrictions  under the  Indenture,  an  Unrestricted
Subsidiary  is not required to guarantee  payment of the Notes and, for the most
part,  is not subject to such  covenant  restrictions.  Under the  Indenture,  a
Subsidiary is deemed to be a Restricted Subsidiary unless it otherwise qualifies
as an Unrestricted Subsidiary.

        In order for a Subsidiary to qualify as an Unrestricted Subsidiary,  the
following conditions must be satisfied: (i) the Subsidiary must be designated as
an  Unrestricted  Subsidiary by the Company's  Board of Directors  pursuant to a
Board Resolution and a certified copy of such Board Resolution, together with an
Officer's  Certificate  certifying  that  such  designation  complied  with  the
applicable  conditions  and was in  accordance  with the  provisions  under  the
Indenture relating to Restricted Payments,  must be filed with the Trustee under
the Indenture;  (ii) the Subsidiary has no Indebtedness  other than Non-Recourse
Debt;  (iii)  the  Subsidiary  is  not  a  party  to  any  agreement,  contract,
arrangement or  understanding  with the Company or any Restricted  Subsidiary of
the Company  unless the terms of any such  agreement,  contract,  arrangement or
understanding are no less favorable to the Company or such Restricted Subsidiary
than  those  that  might  be  obtained  at the  time  from  Persons  who are not
Affiliates of the Company;  (iv) the Subsidiary must be a Person with respect to
which neither the Company nor any of its Restricted  Subsidiaries has any direct
or indirect  obligation (a) to subscribe for additional  Equity Interests or (b)
to maintain or preserve such Person's  financial  condition or cause such Person
to achieve any specified levels of operating results; (v) the Subsidiary has not
guaranteed or otherwise  directly or indirectly  provided credit support for any
Indebtedness  of the  Company or any of its  Restricted  Subsidiaries;  (vi) the
Subsidiary  has at least  one  director  on its  board  directors  that is not a
director  or  executive  officer  of  the  Company  or  any  of  its  Restricted
Subsidiaries;  and (vii) the Subsidiary has at least one executive  officer that
is not a director or executive  officer of the Company or any of its  Restricted
Subsidiaries.  The definition of an Unrestricted  Subsidiary is set forth in its
entirety on Annex II attached hereto.

        It has recently  come to the  attention of the Company that, at the time
of  formation  of OSI Funding,  the Company  failed to take certain  ministerial
actions  to satisfy  the  technical  requirements  under the  Indenture  for the
designation of OSI Funding as an Unrestricted Subsidiary,  despite the fact that
it could have been designated as such at that time.  Namely, the Company did not
satisfy  items (i) and (vii) set  forth  above at the time of  formation  of OSI
Funding, and the Company's obligation under the terms of OSI Funding's financing
arrangements  to purchase an additional $2.5 million of equity in OSI Funding if
certain borrowing  thresholds were exceeded by OSI Funding  conflicted with item
(iv)(a)  set forth  above.  The Company  has since made this  additional  equity
investment in OSI Funding and currently does not have any obligation to purchase
or subscribe  for  additional  equity  interests  in OSI Funding.  But for these
deficiencies,  OSI Funding would have otherwise  satisfied the  requirements for
qualification  as an Unrestricted  Subsidiary under the Indenture at the time of
its  formation.  Had  OSI  Funding  been  properly  designated  an  Unrestricted
Subsidiary  from the time of its  formation,  the Company's  investments  in OSI
Funding would have been Permitted Investments under the Indenture.

        If OSI  Funding  were not to be treated as having  been an  Unrestricted
Subsidiary  since its  formation,  the Company  and OSI Funding  would not be in
compliance  with  certain  restrictive  covenants of the  Indenture.  If it were
determined  that the  Company  was not in  compliance  with the  Indenture,  the
Trustee or the  Holders of 25% of the  aggregate  principal  amount of the Notes
could  notify the Company to comply with such  restrictive  covenants  under the
Indenture,  and, if the Company failed to so comply within the applicable  grace
period,  could  declare the Notes to be  immediately  due and  payable.  In such
event,  the  aggregate  principal  amount of the Notes plus  accrued  and unpaid
interest  thereon to the date of  payment  would,  subject to the  subordination
provisions of the Indenture, then be due and payable.

        While the Company  believes  that its  failure to  properly  qualify and
operate OSI  Funding as an  Unrestricted  Subsidiary  under the  Indenture  is a
technicality and that  substantively OSI Funding should be treated as qualifying
as an Unrestricted  Subsidiary since its formation, in order to remove any doubt
as to the status of OSI Funding as an Unrestricted Subsidiary for the benefit of
the  Purchaser,  the  Company is seeking  the waiver of its  failure to properly
qualify and operate OSI Funding as an  Unrestricted  Subsidiary  and any and all
consequences  arising  therefrom.  Subject to the effectiveness of the Consents,
OSI Funding will be treated as having been duly  designated  as an  Unrestricted
Subsidiary  since its  formation.  Such  actions  will thereby cure any asserted
failure by the Company and OSI Funding to be in compliance  with the  provisions
of the  Indenture  arising  as a  result  of the  Company  not  having  properly
qualified and operated OSI Funding as an Unrestricted Subsidiary and any and all
consequences arising therefrom.

        Section 4.11 of the Indenture  requires that the Company  deliver to the
Trustee an opinion from an accounting,  appraisal or investment  banking firm of
national  standing  as to the  fairness  to the  Holders  of  the  Notes  of any
Affiliate  Transaction  or series of related  Affiliate  Transactions  involving
aggregate  consideration  in  excess of $5.0  million  (a  "Fairness  Opinion").
Section 4.11 of the Indenture is set forth in its entirety on Annex III attached
hereto.  The  execution of the servicing  agreement  between the Company and OSI
Funding in  connection  with the  formation of OSI Funding and the  transactions
undertaken  pursuant  thereto  from  time  to  time  thereafter  were  Affiliate
Transactions  involving  aggregate  consideration in excess of $5.0 million.  In
addition, on four occasions the sale of receivables portfolios by the Company to
OSI Funding involved  aggregate  consideration  in excess of $5.0 million.  As a
result, the Company was required in connection with the servicing  agreement and
such sales to obtain  Fairness  Opinions.  Although  the  Company did not obtain
Fairness  Opinions at such times,  it has since  retained an  appraisal  firm of
national  standing to provide such Fairness  Opinions.  The Company believes the
appraisal  firm  will be able to  provide  it with the  Fairness  Opinions.  The
Company expects to receive such Fairness Opinions prior to the completion of the
Recapitalization.  Upon  receipt  of  Fairness  Opinions  with  respect  to  the
transactions referred to above, the Company will have satisfied the requirements
of Section 4.11 of the  Indenture  with respect to any  potential  noncompliance
arising out of those transactions.

        The Waivers  constitute a single  proposal with respect to the Indenture
and a  consenting  Holder must Consent to the Waivers as an entirety and may not
consent selectively with respect to the Waivers.

        If the  Consents  are  received  from  registered  Holders of at least a
majority  of the  aggregate  principal  amount of the  outstanding  Notes,  such
Consents  will apply to all Notes issued under the  Indenture and each Holder of
such Notes will be bound by such  Consents  regardless  of whether  such  Holder
executed a Consent.

Consent Payment

        The  Consent  Payment is an amount in cash equal to $100 for each $1,000
of  principal  amount  of Notes as to  which  the  Consents  have  been  validly
delivered and not validly  revoked at or prior to 5:00 p.m., New York City time,
on the Expiration  Date. The Company will pay the Consent Payment on the Consent
Payment  Date,  subject  to the  Company's  right to abandon  or  terminate  the
Solicitation,  in its sole  discretion,  prior to the Consent  Payment  Date. In
addition,  the  Company's  obligation  to make the Consent  Payment is expressly
conditioned  upon,  and  subject  to,  the  Closing.   In  the  event  that  the
Solicitation  is withdrawn or otherwise not completed,  the Consent Payment will
not be paid or become payable to Holders of the Notes who have validly delivered
their Consents in connection with the Solicitation. In all cases, payment of the
Consent  Payment shall  constitute  consideration  with respect to the tender of
Consents and will be made only after timely receipt by the Information Agent and
acceptance  by the  Company  of (i) the  properly  completed  and duly  executed
Consents and (ii) any other documents required by the Consent.

        The Consent  Payments  will be  deposited by the Company with the Paying
Agent,  which  will act as agent for the  consenting  Holders  for  purposes  of
receiving  payment from the Company and transmitting  payments to the consenting
Holders on the Consent Payment Date.

Requisite Consents; Record Date; Effective Date; Expiration Date

        To effect the Waivers,  the registered holders of at least a majority of
the aggregate  principal amount of the Notes  outstanding under the Indenture as
of the Record Date must  tender  their  Consents  thereto.  Notwithstanding  the
foregoing,  for purposes of determining whether the Requisite Consents have been
delivered by the Holders,  Notes held by the  Company,  any  Guarantor or any of
their respective affiliates will be disregarded.

        The  Record  Date  for  purposes  of the  Solicitation  is the  close of
business on November  5, 1999.  Only  Holders of Notes as of the Record Date may
execute Consents and receive the Consent Payment.

        The  Consents  shall  become  effective  immediately  upon  the  Company
receiving  the  Requisite  Consents  and  certifying  to the  Trustee  that such
Requisite Consents have been received. The Consents shall cease to be effective,
and no Consent  Payment will be made in respect  thereof,  in the event that the
Solicitation  is abandoned or  terminated by the Company for any reason prior to
the Consent Payment Date.

        The Expiration  Date shall be November 19, 1999. The Company will not be
obligated to accept any Consents received after the Expiration Date. The Company
reserves the right to extend the  Solicitation on a daily basis until 5:00 p.m.,
New York  City  time,  on the date on which  the  Requisite  Consents  have been
received.

Waiver; Extensions; Amendments

        The  Company  expressly  reserves  the  right,  in its sole  discretion,
subject to applicable law at any time or from time to time, to:

      1.       abandon or terminate the  Solicitation for any reason at any time
               prior to the Consent Payment Date, not accept any Consents before
               the Consent  Payment Date whether or not the  Requisite  Consents
               have been  received by such date,  or postpone the  acceptance of
               any Consents or delay the Consent Payment for Consents accepted;

      2.       waive any  condition to the Solicitation and accept all  Consents
               previously delivered pursuant to the Solicitation;

      3.       extend the Expiration Date of the  Solicitation  and  retain  all
               Consents  tendered  pursuant  thereto, subject to the  withdrawal
               rights of Holders; and

      4.       amend the Solicitation in any respect until the Consents that are
               the subject  thereof are delivered.

If the Company extends the Solicitation or if, for any reason, the acceptance of
the  Consents is delayed or if the  Company is unable to accept the  Consents or
pay the Consent Payment pursuant to the Solicitation, then the Information Agent
may retain the delivered  Consents which have not been  previously  withdrawn on
behalf of the Company,  and such  Consents  may not be  withdrawn  except to the
extent consenting Holders are entitled to withdrawal rights.

        Any extension,  termination or amendment of the Solicitation may be made
by giving written or oral notice thereof to the Information Agent, which will be
followed as promptly as practicable  by a public  announcement  thereof.  In the
case of an extension,  a public  announcement will be issued prior to 9:00 a.m.,
New York City time,  on the next  business  day after the  previously  scheduled
Expiration Date of the Solicitation subject to such extension.  Without limiting
the manner in which the Company may choose to make any public announcement,  the
Company shall have no obligation to publish,  advertise or otherwise communicate
any such  public  announcement  other  than by making a release to the Dow Jones
News Service or otherwise as required by law. All Consents  provided pursuant to
the  Solicitation  prior to any extension and not  subsequently  withdrawn  will
remain subject to the Solicitation.

        The terms of any  extension or amendment  of the  Solicitation  may vary
from the original Solicitation.  There can be no assurance that the Company will
exercise its right to extend,  terminate or amend the Consent Statement.  If the
Company amends the terms of the  Solicitation,  such amendment will apply to all
Consents  delivered  pursuant  thereto  regardless of when or in what order such
Consents were  delivered.  The Company does not  presently  intend to change the
terms of the Solicitation, including the amount of the Consent Payment.

        If the Company makes a material change in the terms of the  Solicitation
or the  information  concerning the  Solicitation or waives any condition of the
Solicitation  that  results in a  material  change to the  circumstances  of the
Solicitation,   the  Company  will  disseminate  additional   Solicitations  and
solicitation  material if and to the extent  required by applicable law and will
extend the  Solicitation  if and to the extent  required  in order to permit the
Holders subject to the Solicitation adequate time to consider such materials. If
the Company decides, in its sole discretion, to increase or decrease the Consent
Payment,  the Company will, to the extent  required by applicable law, cause the
Solicitation to be extended,  if necessary so that the Solicitation remains open
at least until the  expiration  of three  business  days from the date that such
notice is first  published,  sent or given by the Company.  For purposes of this
paragraph,  "business day" has the meaning set forth in Rule  14d-1(c)(6)  under
the Exchange Act. In addition,  with respect to any other material change in the
Solicitation or the information  concerning the Solicitation,  the minium period
during which the  Solicitation  must remain open following such material  change
depends upon the facts and circumstances  including, the relative materiality of
such terms or information.

Consent Procedures

        The Notes are  currently on deposit with The  Depository  Trust  Company
("DTC") and are registered in the name of DTC's nominee,  Cede & Co., as nominee
holder of the  Notes.  Cede & Co.  will  execute  an  omnibus  proxy  which will
authorize its participants  (each, a  "Participant")  to consent with respect to
the Notes owned by it and held in the name of Cede & Co. as specified on the DTC
position  listing of Cede & Co.,  as of the  Record  Date,  with  respect to the
Notes. The term "Holder" as used in this Consent Statement means (i) each person
(a) in whose name the Notes are  registered  as of the Record Date; or (b) whose
name  appears  on a  securities  position  listing  of DTC as the  holder  of an
interest  in the  Notes as of the  Record  Date and whom DTC has  authorized  to
consent to the  Waivers  and (ii) any other  person who has been  authorized  by
proxy or in any other manner  acceptable  to the Company to vote Notes on behalf
of the registered Holder thereof.

        Pursuant to Section 9.04 of the Indenture, a Consent with respect to all
or a portion  of a Note is a  continuing  Consent  with  respect to such Note or
portion of a Note  notwithstanding  a  subsequent  transfer of ownership of such
Note.  Consents may be revoked prior to the Effective  Date,  only by the Holder
granting such Consent (or a duly  authorized  proxy of such person) by following
the procedures set forth herein.  Such revocation shall terminate the previously
delivered  Consent with respect to such Note unless a new Consent is given prior
to the Expiration Date by following the procedure set forth herein.

        Giving  a  Consent  will not  affect  the  right of a Holder  to sell or
transfer the Notes,  and such Consent shall be binding upon a subsequent  holder
of the Notes.

        The Company is  requesting  that any and all of the Holders  execute the
Consent  Form  accompanying  this  Consent  Statement.  The Consent Form must be
executed by the Holder in the same manner as the  Holder's  name  appears in the
register  maintained  by the  Trustee or on a DTC  securities  position  listing
reflecting  such Holder as an owner of such Notes. If the Notes are held in more
than one name, as reflected therein,  such Consent Form must be executed by each
such  Holder.   If  the  Consent   Form  is  signed  by  a  trustee,   executor,
administrator,  guardian,  attorney-in-fact,  officer of a corporation, or other
person acting in a fiduciary or representative  capacity,  such person should so
indicate  when  signing  and should  submit with the  Consent  Form  appropriate
evidence  of  authority  to execute the  Consent  Form.  If the Notes owned by a
Holder are held in different  names,  as  reflected in such  register or on such
securities  position  listing,  separate Consent Forms must be executed covering
all such  Notes.  If  applicable,  the  Consent  Form  should  set forth the DTC
participant  number  relating  to the Notes  with  respect to which a Consent is
given. In addition, if the Consent Form relates to less than the total principal
amount of the Notes at maturity held in the name of such Holder, the Holder must
list the  principal  amounts of the Notes at maturity to which the Consent  Form
relates.  Otherwise,  the  Consent  Form  will be  deemed to relate to the total
principal amount of the Notes at maturity held in the name of such Holder.

        Any beneficial owner whose Notes are registered in the name of a broker,
dealer,  commercial  bank,  trust  company  or other  nominee  and who wishes to
Consent  should  promptly  contact  the  person  in  whose  name its  Notes  are
registered  and  instruct  such  registered  Holder to Consent on its behalf.  A
Letter of Instruction is contained in the solicitation  materials provided along
with this Consent  Statement which may be used by a beneficial owner to instruct
the record Holder to deliver  Consents.  If a beneficial owner wishes to Consent
on its own behalf,  it must,  prior to  completing  and  executing  the Consent,
either make appropriate  arrangements to register  ownership of the Notes in its
name or obtain a properly  completed bond power from the registered  Holder. The
transfer of registered ownership may take considerable time.

        All questions as to the validity,  form,  eligibility (including time of
receipt) and the acceptance of Consents will be resolved by the Company,  in its
sole discretion,  whose determination shall be binding. The Company reserves the
absolute  right  to  reject  all  Consents  that are not in  proper  form or the
acceptance  of which  could,  in the opinion of its counsel,  be  unlawful.  The
Company also  reserves the right to waive any  irregularities  or  conditions of
delivery as to particular Consents, including the requirement that Consents must
be  delivered  prior to the  Expiration  Date in order to  receive  the  Consent
Payment.  Unless waived,  any  irregularities  in connection with the deliveries
must be cured within such time as the Company  determines.  None of the Company,
the Solicitation  Agent,  the Information  Agent, the Paying Agent and any other
person will be under any duty to give notification of any such irregularities or
waiver.  Deliveries  of such  Consents  will not be deemed to have been properly
made until such  irregularities have been cured or waived. The interpretation of
the Company of the terms and conditions of this Solicitation shall be binding.

        Consents to the Waivers, to be effective,  must be properly executed and
received by the Company prior to the Expiration  Date. The method of delivery of
all documents, including the fully executed Consent Form, is at the election and
risk of the Holder. Each Holder wishing to consent to the Waivers must complete,
sign and  date the  Consent  Form  accompanying  this  Consent  Statement  (or a
facsimile  thereof) in  accordance  with the  instructions  set forth herein and
therein  and  hand  deliver,  send by  overnight  courier  or send by  facsimile
transmission, to the Information Agent as follows:

                       By Mail, Overnight Courier or Hand:

                            MacKenzie Partners, Inc.

                                156 Fifth Avenue

                               New York, NY 10010

                             Attention: Simon Coope

                                  By Facsimile:

                                 (212) 929-0061

                              Confirm by Telephone:

                          (212) 929-5500 (Call Collect)

                           (800) 322-2885 (Toll Free)

        HOLDERS  WHO WISH TO CONSENT  SHOULD  HAND  DELIVER,  SEND BY  OVERNIGHT
COURIER OR SEND BY FACSIMILE TRANSMISSION, THEIR PROPERLY COMPLETED AND EXECUTED
CONSENT FORM TO THE INFORMATION  AGENT IN ACCORDANCE WITH THE  INSTRUCTIONS  SET
FORTH HEREIN AND THEREIN.  HOWEVER, THE COMPANY RESERVES THE RIGHT TO ACCEPT ANY
CONSENT  RECEIVED BY IT OR THE  INFORMATION  AGENT.  IN NO EVENT SHOULD A HOLDER
TENDER OR DELIVER NOTES.

Withdrawal Rights

        Consents may be revoked at any time prior to the  Effective  Date.  Each
properly  completed and executed  Consent will be counted,  notwithstanding  any
transfer of the Notes to which such Consent  relates,  unless the  procedure for
revoking Consents  described below has been complied with.  Consents may only be
revoked by the Holder granting such Consent (or a duly authorized  proxy of such
Holder).  For a revocation  of Consents to be effective  prior to the  Effective
Date a written notice must be received by the  Information  Agent at its address
set forth above or on the back cover of this Consent Statement.  Any such notice
of  revocation  must (i)  specify  the name of the person  having  executed  the
Consent being revoked, (ii) identify the aggregate principal amount of the Notes
held by such person, and (iii) be signed by the Holder in the same manner as the
original  signature  on the Consent or be  accompanied  by a bond  power,  and a
properly  completed  irrevocable  proxy,  in each case in the name of the person
revoking the Consent, in a satisfactory form as determined by the Company in its
sole discretion,  duly executed by the registered  Holder. A purported notice of
revocation  which lacks any of the required  information or is dispatched to any
other address will not be an effective withdrawal of a Consent previously made.

        Revocation of Consents can only be  accomplished  in accordance with the
foregoing procedures.

        Any  permitted  revocation  of Consents  may not be  rescinded;  and any
Consents  so  withdrawn  will  thereafter  be deemed not  validly  tendered  for
purposes of the Consent Payment;  provided,  however,  that revoked Consents may
again be tendered by following the  procedures  for tendering at or prior to the
Expiration Date.

        All questions as to the validity  (including time of receipt) of notices
of revocation will be determined by the Company,  in its sole discretion,  whose
determination will be final and binding.  None of the Company,  the Solicitation
Agent,  the  Information  Agent,  the Paying  Agent and any other person will be
under any duty to give  notification  of any  defects or  irregularities  in any
notice of revocation,  or shall incur any liability for failure to give any such
notification.

Fees and Expenses

        In addition to the fees and expenses payable to the Solicitation  Agent,
the Company  will pay the Paying Agent  reasonable  and  customary  fees for its
services (and will  reimburse it for its  reasonable  out-of-pocket  expenses in
connection  therewith),  and will pay  brokerage  houses  and other  custodians,
nominees and fiduciaries the reasonable  out-of-pocket expenses incurred by them
in  forwarding  copies  of  this  Solicitation  and  related  documents  to  the
beneficial owners of the Notes and in handling or forwarding their Consents.

Information, Tabulation and Paying Agents

        The Information and Tabulation  Agent for the  Solicitation is MacKenzie
Partners, Inc. All deliveries, correspondence and questions sent or presented to
the  Information  Agent relating to the  Solicitation  should be directed to the
address  or  telephone  number  set  forth  on the back  cover  of this  Consent
Statement.  The Company will pay the Information  Agent reasonable and customary
compensation  for  its  services  in  connection  with  the  Solicitation,  plus
reimbursement for reasonable  out-of-pocket expenses. The Company will indemnify
the  Information  Agent against  certain  liabilities and expenses in connection
therewith, including liabilities under the federal securities laws.

        U.S. Bank Trust  National  Association is acting as the Paying Agent for
the Company in connection with the Solicitation. The Company will pay the Paying
Agent   reasonable  and  customary   compensation   for  such   services,   plus
reimbursement for reasonable out-of-pocket expenses.

        Brokers,   dealers,   commercial  banks  and  trust  companies  will  be
reimbursed by the Company for customary  mailing and handling  expenses incurred
by them in forwarding material to their customers.  The Company will not pay any
fees or  commissions  to any  broker,  dealer or other  person  (other  than the
Information Agent) in connection with the Solicitation.


<PAGE>


CAPITALIZATION

        The following table sets forth the Company's unaudited capitalization as
of June 30, 1999,  on an actual basis and a pro forma basis giving effect to the
Recapitalization and related financing  transactions as if they occurred on such
date. The information in the following table should be read in conjunction  with
the "Unaudited  Pro Forma  Financial  Data"  included  elsewhere in this Consent
Statement.

                                                         Unaudited
                                                 -------------------------
                                                           As of
                                                       June 30, 1999
                                                 -------------------------
                                                 Actual          Pro Forma
                                                 ------          ---------
                                                   (dollars in millions)
Debt:
  Existing Senior Credit Facility                $ 415.5              $  -
  New Senior Credit Facility:(1)
    Revolving Credit Facility                          -               4.0
    Term A Facility                                    -             125.0
    Term B Facility                                    -             275.0
  Notes                                            100.0             100.0
  Other indebtedness                                 5.5               5.5
                                               ------------     -------------
     Total debt                                  $ 521.0           $ 509.5
  Preferred Stock                                      -             100.0
  Stockholders' deficit(2)                         (36.1)           (123.3)
                                               ------------     -------------
     Total capitalization                        $ 484.9           $ 486.2
                                               ============     =============


(1)     The New  Senior  Credit  Facility  will  provide  for  revolving  credit
        borrowings  of up to $75.0  million,  $4.0  million of which the Company
        expects to borrow at Closing.

(2)     See "Unaudited Pro Forma Consolidated Balance Sheet."


<PAGE>


UNAUDITED PRO FORMA FINANCIAL DATA

        The following  unaudited pro forma  financial  data (the  "Unaudited Pro
Forma  Financial  Data") of the Company have been derived by the  application of
pro forma adjustments to the historical  financial statements of the Company for
the periods indicated. The adjustments are described in the accompanying notes.

        The  Unaudited  Pro Forma  Statement  of  Operations  for the year ended
December  31, 1998 and the six month  period ended June 30, 1999 gives effect to
the Recapitalization and related financing transactions, as if such transactions
had occurred at the beginning of the earliest  period  presented.  The Unaudited
Pro Forma Balance Sheet as of June 30, 1999 gives effect to the Recapitalization
and related  financing  transactions  as if such  transactions  occurred on such
date.  The  Unaudited Pro Forma  Financial  Data do not give effect to any other
transactions except those discussed in the accompanying notes. The Unaudited Pro
Forma  Financial  Data are provided for  informational  purposes only and do not
purport to represent  the results of  operations  or  financial  position of the
Company had the  Recapitalization  and related  financing  transactions  in fact
occurred on such dates nor do they  purport to be  indicative  of the  financial
position or results of operations as of any future date or any future period.

        The Unaudited Pro Forma Financial Data and accompanying  notes should be
read in conjunction with the financial statements and accompanying notes thereto
and the other financial information incorporated by reference herein.


<PAGE>





                           OUTSOURCING SOLUTIONS INC.

                 UNAUDITED PRO FORMA CONSOLIDATED BALANCE SHEET

                             (Dollars in Thousands)


                                                       As of June 30, 1999
                                             -----------------------------------
                                             Historical  Adjustments   Pro Forma
                                             ----------  -----------   ---------
ASSETS
CURRENT ASSETS:
Cash and cash equivalents - operating         $  6,889                  $ 6,889
Cash and cash equivalents held for clients      25,206                   25,206
Current portion of purchase loans and
accounts receivable portfolios                  30,202                   30,202
Accounts receivable - trade,                    45,165                   45,165
Other current assets                             9,209                    9,209
      TOTAL CURRENT ASSETS                     116,671                  116,671
PURCHASED LOANS AND ACCOUNTS RECEIVABLE
  PORTFOLIOS                                     8,902                    8,902
PROPERTY AND EQUIPMENT, net                     40,111                   40,111
DEFERRED FEES                                   12,307     $1,316(1)     13,623
INTANGIBLE ASSETS, net                         418,452                  418,452
OTHER                                            2,778                    2,778
      TOTAL ASSETS                            $599,221    $ 1,316      $600,537


LIABILITIES AND STOCKHOLDERS' EQUITY
CURRENT LIABILITIES:
Accounts payable - trade                        $8,036                    8,036
Accounts payable - clients                      25,206                   25,206
Accrued salaries and wages                      13,190                   13,190
Current maturities of notes payable             18,749   $(15,304)(2)    3,445
Other current liabilities                       46,171                   46,171
      TOTAL CURRENT LIABILITIES                111,352                   96,048
                                                          (15,304)

NOTES PAYABLE, NET OF CURRENT PORTION
Term debt                                      370,700     26,550(2)    397,250
Revolver                                        26,700    (22,700)(2)     4,000
11% Senior Subordinated Notes                  100,000                  100,000
Other notes payable                              4,818                    4,818
OTHER LONG-TERM LIABILITIES                     21,743                   21,743
      TOTAL LIABILITIES                        635,313    (11,454)      623,859


REDEEMABLE PREFERRED STOCK                    $      -   $100,000(3)   $100,000
STOCKHOLDERS' EQUITY:
Common stock and additional paid in capital   $ 80,170   $(65,796)(4)  $ 14,374
Accumulated deficit                           (116,262)   (21,434)(4)  (137,696)
Total Stockholders' Deficit                    (36,092)   (87,230)     (123,322)
   TOTAL LIABILITIES, PREFERRED               $599,221   $  1,316      $600,537
   STOCK AND STOCKHOLDERS' EQUITY


    See related Notes to the Unaudited Pro Forma Consolidated Balance Sheet.
<PAGE>

           NOTES TO THE UNAUDITED PRO FORMA CONSOLIDATED BALANCE SHEET

                             (Dollars in Thousands)


1.   Reflects  deferred  debt  issuance costs  relating to the New Senior Credit
     Facility and deferred  costs  relating to the Consents  from Holders of the
     Notes of $12,750,  net of write-off of existing deferred financing costs of
     $11,434.

2.   Reflects  revolving  credit and term loan  borrowings  and the repayment of
     existing debt as follows:

Current portion of long term debt borrowings under
  the New Senior Credit Facility based
  on scheduled repayments                                       $       2,750

Retirement of existing OSI term loans                                 (18,054)
                                                               ----------------
Net Adjustment                                                  $     (15,304)
                                                               ================

Long term portion of term loan borrowings under the
  New Senior Credit Facility based
  on scheduled repayments                                       $     397,250

Retirement of existing OSI term loans                                (370,700)
                                                               ----------------
Net Adjustment                                                  $      26,550
                                                               ================

Initial draw of revolving credit notes under the
New Senior Credit Facility                                      $       4,000

Retirement of existing OSI revolving credit notes                     (26,700)
                                                               ----------------
Net Adjustment                                                  $      22,700)
                                                               ================


3.   Reflects the issuance of the Preferred Stock.

4.   Reflects the following relating to the Recapitalization:

Equity Purchase Price                                           $    (265,482)

Common Equity Investment                                              211,186

Equity related transaction expenses                                   (11,500)
                                                               ----------------

Net Adjustment                                                  $     (65,796)
                                                               ================

Consent Payment                                                 $     (10,000)

Write-off of deferred financing costs                                 (11,434)
                                                               ----------------
Total Adjustment                                                $     (21,434)
                                                               ================

<PAGE>

                           OUTSOURCING SOLUTIONS INC.

                  UNAUDITED PRO FORMA CONSOLIDATED STATEMENT OF OPERATIONS(3)

                             (Dollars in Thousands)

                                               Year Ended December 31, 1998
                                       -----------------------------------------
                                    Historical      Adjustments       Pro Forma
                                    ----------      -----------       ---------
REVENUES                           $  479,400                       $  479,400
EXPENSES:

     Salaries and benefits            230,114                          230,114

     Service fees and other
       operating and administrative
       expenses                       140,888                          140,888

     Amortization of purchased
       loans and accounts receivable
       portfolios                      50,703                           50,703

     Amortization of goodwill and
       other intangibles               15,725                           15,725

     Depreciation expense              14,282                           14,282
                                    ---------                         --------
               Total expenses         451,712                          451,712
                                    ---------                         --------

OPERATING INCOME                       27,688                           27,68

INTEREST EXPENSE - Net                 50,627       $  1,955(1)         52,582
                                    ---------       --------          --------
LOSS BEFORE INCOME TAXES AND
MINORITY INTEREST                     (22,939)        (1,955)          (24,894)

PROVISION FOR INCOME TAXES                830              -(2)            830

MINORITY INTEREST                         572                              572
                                    ---------       --------          --------
NET LOSS                           $  (24,341)      $ (1,955)       $  (26,296)
                                    =========       ========          ========


                                               Six months Ended June 30, 1999
                                       -----------------------------------------
                                    Historical      Adjustments       Pro Forma
                                    ----------      -----------       ---------
REVENUES                           $  257,076                       $  257,076
EXPENSES:

     Salaries and benefits            122,162                          122,162

     Service fees and other
       operating and administrative
       expenses                        79,894                           79,894

     Amortization of purchased
       loans and accounts receivable
       portfolios                      20,477                           20,477

     Amortization of goodwill and
       other intangibles                8,204                            8,204

     Depreciation expense               7,225                            7,225
                                    ---------                         --------
               Total expenses         237,962                          237,962
                                    ---------                         --------

OPERATING INCOME                       19,114                           19,114

INTEREST EXPENSE - Net                 25,209       $  1,183(1)         26,392
                                    ---------       --------          --------
LOSS BEFORE INCOME TAXES AND
MINORITY INTEREST                      (6,171)        (1,183)           (7,278)

PROVISION FOR INCOME TAXES                375              -(2)            375

MINORITY INTEREST                           -                                -
                                    ---------       --------          --------
NET LOSS                           $  (6,546)      $ (1,183)       $    (7,729)
                                    =========       ========          ========

           See related Notes to the Unaudited Pro Forma Consolidated
                            Statement of Operations.


<PAGE>





      NOTES TO THE UNAUDITED PRO FORMA CONSOLIDATED STATEMENT OF OPERATIONS

                             (Dollars in Thousands)

1.   Adjustments to interest expense based on  the  pro  forma capitalization of
     the Company are summarized in the table below:

                                                 Year Ended         Six Months
                                                December 31,      Ended June 30,
                                                    1998               1999
                                                ------------      --------------
   Interest expense on Notes                    $ 11,000.0         $  5,500.0
   Interest expense on term loans under
     the New Senior Credit Facility(A)            38,745.0           19,372.5
   Commitment fee for the revolving credit
      facility under the New Senior Credit
      Facility(B)                                    355.0              177.5

   Amortization of debt issuance costs related
        to the Recapitalization(C)                 1,961.5              980.8

   Elimination of historical interest expense
   (including amortization of debt               (50,106.7)         (24,848.0)
     issuance costs)
                                               ---------------    --------------
                                                 $ 1,954.8        $  1,182.8
                                               ===============    ==============
    -----------------------------

         (A)    The New Senior Credit Facility will consist of the (i) Revolving
                Facility and (ii) Term Facility,  which will be comprised of the
                Term A Facility and the Term B Facility.  The Revolving Facility
                and the Term A Facility  will bear  interest,  at the  Company's
                option, at the  Administrative  Agent's alternate base rate plus
                2.25% or  reserve-adjusted  LIBO rate,  plus  3.25%.  The Term B
                Facility will bear  interest,  at the Company's  option,  at the
                Administrative  Agent's  alternate  base rate plus  2.75% or the
                reserve-adjusted LIBO rate plus 3.75%.

                After the first two full fiscal quarters after the  consummation
                of the Recapitalization, the applicable margin for the Revolving
                Facility and the Term A Facility  will be subject to change,  as
                set  forth in the  proposed  terms  of  the  New  Senior  Credit
                Facility. The interestfor each of the pro forma periods has been
                calculated based on the reserve-adjusted  LIBO rate of 6.00% and
                average drawn down balances based on scheduled payments.

         (B)    The  assumed  commitment  fee  on  the  unused  portion  of  the
                Revolving Facility is 0.5% per annum.

         (C)    Deferred  financing  costs of $12.75  million are amortized over
                the  life  of the  related  debt  ranging  from  six to six  and
                one-half years.

2.   Provision for income taxes was not adjusted, as the effect of the pro forma
     adjustments  would have  increased the  Company's net operating  loss carry
     forwards.

3.   The  unaudited   pro  forma  statement of  operations  excludes  $10,000 of
     Recapitalization and other special charges and the write-off of unamortized
     financing costs of $11,434.

<PAGE>



        CERTAIN CONSIDERATIONS

        The Holders should  carefully  consider the risks described below before
making an investment  decision.  The risks described below are not the only ones
facing the Company.  Additional risks (i) incorporated by reference and (ii) not
presently  known to the Company or that it currently  deems  immaterial may also
impair the Company's business operations.

Substantial Leverage; Ability to Service Debt

        The  Company's  substantial  indebtedness  could  adversely  affect  its
financial health and prevent it from fulfilling its obligations under the Notes.
The Company will incur a significant  amount of  indebtedness in connection with
the financing of the  Recapitalization.  The following  charts will show certain
important credit statistics for the Company and are presented  assuming that the
Company had completed the Recapitalization and related financing transactions as
of the date or at the  beginning of the period  specified  below and applied the
net proceeds as intended:

                                                           At June 30, 1999
                                                           ----------------
The Company                                             (Dollars in thousands)

Total indebtedness..........................                 $    509,513
Preferred Stock.............................                 $    100,000
Stockholders' deficit.......................                 $    123,322

                                         Fiscal Year Ended      Six Months Ended
                                         December 31, 1998       June 30, 1999
                                         -----------------      ----------------
Pro forma ratio of earnings to
    fixed charges(1)                        1.48x                 1.66x
- --------------------------------

(1)  In calculating  the  ratio  of earnings to fixed charges,  earnings consist
     of income before income taxes plus fixed charges. Fixed charges consists of
     interest expense (which includes  amortization of deferred  financing costs
     and  debt  issuance  costs)  and  one-third  of  rental  expenses,   deemed
     representative   of  that  portion  of  rental  expense   estimated  to  be
     attributable to interest.

     The  ability of the Company to make  scheduled  payments  of  principal  or
     interest  on,  or to  refinance,  its  indebtedness  will  depend on future
     operating  performance  and cash  flow,  which are  subject  to  prevailing
     economic  conditions,   prevailing  interest  rate  levels  and  financial,
     competitive,  business and other factors beyond its control.  The degree to
     which the Company is leveraged could have important consequences to holders
     of the Notes, including the following:

1.   the  Company's  ability to obtain additional financing for working capital,
     capital  expenditures,  acquisitions,  debt  payments or general  corporate
     purposes may be impaired;

2.   a  substantial  portion  of the Company's cash flow from operations must be
     dedicated  to the payment of interest on the Notes,  and  interest on other
     existing indebtedness,  thereby reducing the funds available to the Company
     for other purposes;

3.   the agreements governing the Company's  long-term  indebtedness,  including
     the  New  Senior  Credit  Facility  and  the  Indenture,   contain  certain
     restrictive financial and operating covenants;

4.   the indebtedness under the New Senior Credit  Facility  will be at variable
     rates of  interest,  which  will  cause the  Company  to be  vulnerable  to
     increases in interest rates:

5.   the  indebtedness  outstanding under the New Senior Credit Facility will be
     secured by all accounts  receivable and general  intangibles of the Company
     and will  become due prior to the time the  principal  on the Notes  become
     due;

6.   the  Company  is  substantially   more  leveraged   than   certain   of its
     competitors, which might place the Company at a competitive disadvantage

7.   the  Company  may be  hindered in its ability to adjust rapidly to changing
     market conditions;

8.   the Company's  substantial  degree  of  leverage  and negative tangible net
     worth may  negatively  affect  certain  suppliers'  willingness to give the
     Company  favorable  payment terms or customers'  willingness  to engage the
     Company; and

9.   the  Company's substantial degree of leverage could make it more vulnerable
     in the  event  of a  downturn  in  general  economic  conditions  or in its
     business.

        If  operating  cash  flow of the  Company  is  insufficient  to meet its
operating  expenses or to service its debt  requirements as they become due, the
Company  may be required to  refinance a portion of the  principal  of the Notes
prior to their maturity.  If the Company is unable to service its  indebtedness,
it  will be  forced  to  take  actions  such as  reducing  or  delaying  capital
expenditures, selling assets, restructuring or refinancing their indebtedness or
seeking  additional equity capital.  There can be no assurance that any of these
remedies can be effected on satisfactory terms, if at all.

Additional Borrowings Available

        Despite the Company's  level of indebtedness  immediately  following the
Recapitalization,  the Company  will still be able to incur  substantially  more
debt. This could further  exacerbate the risks described above. The terms of the
Indenture do not fully prohibit the Company or its  subsidiaries  from doing so.
Subject to customary maintenance covenants,  the New Senior Credit Facility will
permit additional  borrowings of approximately $71.0 million after completion of
the Recapitalization,  and all of those borrowings would be secured. If new debt
is added to the  Company's  current  debt  levels,  the  related  risks that the
Company now faces could intensify.

Substantial Restrictions and Covenants

        The New Senior Credit Facility will contain, and the Indenture currently
contains, various covenants which limit the Company's management's discretion in
the operation of its business.  The New Senior Credit Facility will contain, and
the Indenture currently contains, numerous restrictive covenants, including, but
not  limited to,  covenants  that  restrict  the  Company's  ability to incur or
refinance indebtedness,  pay dividends, create liens, sell assets, and engage in
certain mergers and  acquisitions.  In addition,  the New Senior Credit Facility
will also require the Company to maintain  financial ratios.  The ability of the
Company to comply with the  covenants  and other terms of the New Senior  Credit
Facility and the Indenture, to make cash payments with respect to the Notes, and
to satisfy its other respective debt obligations (including, without limitation,
borrowings  and other  obligations  under the New Senior Credit  Facility)  will
depend on the future  operating  performance  of the  Company.  In the event the
Company fails to comply with the various  covenants  contained in the New Senior
Credit Facility and the Indenture, it would be a default thereunder,  and in any
such case,  the maturity of  substantially  all of such  long-term  indebtedness
could be accelerated.

Subordination; Asset Encumbrances

        The Notes are  subordinated  in right of  payment  to all  existing  and
future  Senior  Debt,  including  the  principal  of (and  premium,  if any) and
interest on and all other  amounts due on or payable in  connection  with Senior
Debt.  As of June 30,  1999,  on a pro forma  basis after  giving  effect to the
Recapitalization, there would have been outstanding approximately $404.0 million
of Senior Debt, $475.0 million of which would have been fully secured borrowings
under the New Senior Credit Facility.  By reason of such  subordination,  in the
event of the bankruptcy, insolvency, liquidation, reorganization, dissolution or
other winding-up of the Company or upon a default in payment with respect to, or
the  acceleration  of, any Senior Debt,  the holders of such Senior Debt and any
other  creditors  who are holders of Senior Debt and  creditors of  subsidiaries
that are not Guarantors must be paid in full before the Holders of the Notes may
be paid. If the Company  incurs any  additional  pari passu debt, the holders of
such debt would be  entitled to share  ratably  with the Holders of the Notes in
any  proceeds  distributed  in  connection  with  any  bankruptcy,   insolvency,
liquidation,  reorganization,  dissolution  or other  winding-up of the Company.
This may have the effect of reducing  the amount of proceeds  paid to Holders of
the  Notes.  In  addition,  no cash  payments  may be made with  respect  to the
principal of (and premium, if any) or interest on the Notes if a payment default
exists with respect to Senior Debt and, under certain circumstances, no payments
may be made with respect to the principal of (and  premium,  if any) or interest
on the Notes for a period of up to 179 days if a non-payment default exists with
respect to Senior Debt. In addition,  the Indenture permits  subsidiaries of the
Company  to incur debt  under  certain  circumstances.  Any debt  incurred  by a
subsidiary of the Company that is not a Guarantor will be structurally senior to
the Notes.

        The  Company  will be  required  to grant to the  lenders  under the New
Senior Credit Facility  security  interests in substantially  all of the current
and future  assets of the  Company,  including a pledge of all of the issued and
outstanding  shares of capital stock of all of the Company's direct and indirect
domestic subsidiaries.  In addition, the Guarantors will be required to grant to
such lenders  security  interests in all of the current and future assets of the
Guarantors.  In the event of a default on secured  indebtedness,  including  the
guarantees of the Guarantors under the New Senior Credit Facility  (whether as a
result  of  the  failure  to  comply  with  a  payment  or  other  covenant,   a
cross-default,  or otherwise),  the parties granted such security interests will
have a prior secured claim on the capital stock of the Company and the assets of
the Company and the  Guarantors.  If such parties should attempt to foreclose on
their collateral,  the Company's  financial condition and the value of the Notes
would be materially adversely affected.

Control by Principal Stockholder

        Upon  completion  of  the  Recapitalization,   the  Purchaser  will  own
approximately  78.0%  of  the  fully  diluted  common  equity  of  the  Company.
Consequently,  MDP, as the sole general partner of the Purchaser,  will have the
ability to control  the  business  and  affairs of the  Company by virtue of its
ability to elect a majority  of the  Company's  Board and its voting  power with
respect  to  actions  requiring   stockholder   approval.   In  addition,   upon
consummation  of the  Recapitalization,  all directors  serving on the Company's
Board will have been  selected by MDP.  Some  decisions  regarding the Company's
operations or financial  structure may present conflicts of interest between MDP
and the  Holders.  For  example,  MDP may be willing  to  approve  acquisitions,
divestitures or other  transactions  undertaken by the Company that MDP believes
could increase the value of its equity investment.  These types of transactions,
however, could increase the financial risk to the Holders.

Holding Company Structure

        The  Company  conducts   substantially   all  of  its  business  through
subsidiaries  and has few operations of its own. The Company is dependent on the
cash flow of its subsidiaries and distribution  thereof from its subsidiaries to
the Company in order to meet its debt  service  obligations.  It is not expected
that the Company will have any significant assets other than the common stock of
its subsidiaries.

Competition

        The Company is engaged in a highly fragmented and competitive  industry.
The Company competes with many local,  regional and national accounts receivable
management  companies  in the  markets  which it serves.  Some of the  Company's
principal  competitors are less  highly-leveraged  than the Company and may have
greater financial and operating flexibility.

Impact of Governmental Regulation

        Certain of the Company's  operations are subject to compliance  with the
federal Fair Debt Collection Practices Act (the "FDCPA") and comparable statutes
in many states. Under the FDCPA, a third-party  collection company is restricted
in the methods it uses in contacting  consumer  debtors and  eliciting  payments
with respect to placed  accounts.  Requirements  under state  collection  agency
statutes vary, with most requiring compliance similar to that required under the
FDCPA. In addition,  most states and certain  municipalities  require collection
agencies to be licensed with the appropriate regulatory body before operating in
such  jurisdictions.  The Company believes that it is in substantial  compliance
with the FDCPA and comparable  state statutes and that it maintains  licenses in
all jurisdictions in which its operations  require it to be licensed.  There can
be no assurance,  however, that additional federal or state legislation will not
be enacted that would  further  restrict the methods used in  collecting  placed
accounts or require additional regulatory compliance.

Litigation

        Due to the nature of certain of its operations, the Company is regularly
a defendant in various legal proceedings involving claims for damages, including
class  actions  under the FDCPA.  The  Company  believes  that such  proceedings
constitute ordinary and routine litigation incidental to its business. The costs
associated with defending such lawsuits  (including  payments made in connection
with  settlements and judgments) have not  historically  had a material  adverse
effect on the Company's financial condition and operating results.  There can be
no assurance  that the costs  associated  with existing or future claims against
the Company will not have a material  adverse effect on the Company's  financial
condition and operating results.

Dependence on Key Management

        The Company's success will continue to depend to a significant extent on
its  executive  and other key  management  personnel.  Although  the Company has
entered into employment agreements with certain of its executive officers, there
can be no  assurance  that the  Company  will be able to  retain  its  executive
officers and key  personnel or attract  additional  qualified  management in the
future.  In addition,  the success of certain of the Company's  acquisitions may
depend, in part, on the Company's ability to retain management  personnel of the
acquired companies.

Environmental Liabilities

        One of the Company's subsidiaries, the Union Corporation ("Union"), is a
party to several pending  environmental  proceedings involving the United States
Environmental  Protection Agency and comparable state environmental  agencies in
Indiana, Maryland, Massachusetts, New Jersey, Ohio, Pennsylvania, South Carolina
and Virginia. All of these matters relate to discontinued operations of inactive
subsidiaries of Union for which Union may be potentially liable. The Company has
established  reserves  which  it  believes  to  be  adequate  for  the  ultimate
settlement of these environmental proceedings. However, insufficient information
is available regarding the extent and scope of any remedial actions which may be
required to settle these proceedings.  In addition, the costs of potential legal
and  consulting  fees are  difficult to estimate.  Accordingly,  there can be no
assurance  that  the  costs   associated   with  settling  these   environmental
proceedings will not have a material  adverse effect on the Company's  financial
condition and operating results.


<PAGE>


                 CERTAIN U.S. FEDERAL INCOME TAX CONSIDERATIONS

        The  following  discussion  is a summary  of  certain  anticipated  U.S.
federal income tax  consequences  of the  Solicitation  to the Holders of Notes.
This  discussion is general in nature,  and does not discuss all aspects of U.S.
federal income taxation that may be relevant to a particular  Holder in light of
the  Holder's  particular  circumstances,  or to  certain  types of the  Holders
subject  to  special  treatment  under  U.S.  federal  income  tax laws (such as
insurance companies, tax-exempt organizations,  financial institutions, brokers,
dealers in securities,  and taxpayers that are neither citizens nor residents of
the United States,  or that are foreign  corporations,  foreign  partnerships or
foreign  estates or trusts).  In addition,  the discussion does not consider the
effect  of any  foreign,  state,  local  or other  tax  laws,  or any  U.S.  tax
considerations  (e.g.,  estate or gift tax) other than U.S.  federal  income tax
considerations,  that may be  applicable to particular  Holders.  Further,  this
summary  assumes  that  the  Holders  hold  their  Notes  as  "capital   assets"
(generally,  property held for investment) within the meaning of Section 1221 of
the Internal Revenue Code of 1986, as amended (the "Code").

        This summary is based on the Code and applicable  Treasury  Regulations,
rulings,  administrative pronouncements and decisions as of the date hereof, all
of which are  subject to change or  differing  interpretations  at any time with
possible retroactive effect.

        EACH  HOLDER IS URGED TO CONSULT ITS OWN TAX  ADVISOR TO  DETERMINE  THE
FEDERAL,  STATE,  LOCAL,  FOREIGN,  AND  OTHER  TAX  CONSEQUENCES  TO IT OF  THE
SOLICITATION.

Tax Considerations for Consenting Holders

        The  Company  intends to treat the  Consent  Payments  for U.S.  federal
income tax  purposes  as a separate  fee for  consenting  to the  Waivers.  As a
result, the Consent Payments will be taxable as ordinary income to the Holders.

Tax Considerations for Non-Consenting Holders

        A Holder who does not Consent and therefore will not receive the Consent
Payment should not recognize any income,  gain, or loss for U.S.  federal income
tax purposes as a result of the Solicitation.

Backup Withholding

        The  receipt of the Consent  Payment by a Holder who  executes a Consent
may be subject  to backup  withholding  at the rate of 31% with  respect to such
payments  unless such Holder (i) is a corporation or comes within certain exempt
categories  and,  when  required,  demonstrates  this fact,  or (ii)  provides a
correct taxpayer identification number that certifies as to no loss of exemption
from backup withholding and otherwise  complies with applicable  requirements of
the backup  withholding  rules.  Any amount  withheld  under these rules will be
credited against the Holder's U.S. federal income tax liability.

        THE  FOREGOING  SUMMARY  DOES NOT DISCUSS  ALL  ASPECTS OF U.S.  FEDERAL
INCOME  TAXATION  THAT MAY BE RELEVANT TO  PARTICULAR  HOLDERS IN LIGHT OF THEIR
PARTICULAR CIRCUMSTANCES AND INCOME TAX SITUATIONS. HOLDERS SHOULD CONSULT THEIR
TAX ADVISORS AS TO THE PARTICULAR TAX CONSEQUENCES TO THEM OF THE  SOLICITATION,
INCLUDING THE EFFECT OF ANY FEDERAL, STATE, LOCAL, FOREIGN OR OTHER LAWS.


<PAGE>


                             ADDITIONAL INFORMATION;

                INCORPORATION OF CERTAIN INFORMATION BY REFERENCE

        The Company is subject to the informational  filing  requirements of the
Exchange  Act  and,  in  accordance  therewith,  is  required  to file  with the
Commission  periodic  reports and other  information  relating to its  business,
financial  condition and other  matters.  These reports and other  informational
filings  required by the Exchange Act should be available for  inspection at the
public reference facilities maintained by the Commission at Room 1024, Judiciary
Plaza,  450  Fifth  Street,  N.W.  Washington,  D.C.  20549  and also  should be
available for inspection  and copying at the regional  offices of the commission
located at Citicorp Center, 500 West Madison Street, Chicago, Illinois 60611 and
7 World Trade  Center,  13th Floor,  New York,  New York 10048.  The  Commission
maintains a Web site that contains reports, proxy and information statements and
other  information  regarding  registrants  that  file  electronically  with the
Commission.  The Commission's Web site address is http://www.sec.gov.  Copies of
such  material  may be  obtained  by  mail,  upon  payment  of the  Commission's
customary fees, from the  Commission's  principal office at Judiciary Plaza, 450
Fifth Street, N.W., Washington D.C. 20549 (telephone number: 1-800-SEC-0330).

        The Company's (i) Annual Report on Form 10-K for the year ended December
31, 1998 and (ii)  Quarterly  Reports on Form 10-Q for the quarters  ended March
31, 1999 and June 30, 1999, each filed by the Company with the  Commission,  are
incorporated herein by reference and shall be deemed to be a part hereof.

        Any statement  contained in a document listed above and  incorporated or
deemed to be incorporated by reference  herein shall be deemed to be modified or
superseded for purposes of this Consent Statement to the extent that a statement
contained  herein modifies or supersedes  such statement.  Any such statement so
modified or superseded shall not be deemed, except as so modified or superseded,
to  constitute a part of this Consent  Statement.  In addition,  all reports and
other  documents  filed by the Company  pursuant to Section 13(a),  13(c), 14 or
15(d) of the Exchange Act  subsequent to the date of this Consent  Statement and
before the termination of the Solicitation shall be deemed to be incorporated by
reference  herein and to be made a part  hereof  from the date of filing of such
reports and documents. Any statement contained in this Consent Statement or in a
document  incorporated or deemed to be incorporated by reference herein shall be
deemed to be modified or  superseded  for purposes of this Consent  Statement to
the extent that a statement  contained in any reports and other  documents filed
by the Company pursuant to Section 13(a), 13(c), 14 or 15(d) of the Exchange Act
subsequent to the date of this Consent  Statement  modifies or  supersedes  such
statement.

        The information  related to the Company  contained in this  Solicitation
should be read in conjunction  with the  information  contained in the documents
incorporated by reference.

        The Company will provide without charge to each person to whom a copy of
this  Consent  Statement is  delivered,  upon the written or oral request of any
such  person,  a copy  of any or all of the  documents  incorporated  herein  by
reference,  other than  exhibits to such  documents  (unless  such  exhibits are
specifically incorporated by reference into such documents).  Requests should be
directed to Eric R. Fencl,  Vice  President  and  General  Counsel,  Outsourcing
Solutions  Inc., 390 South Woods Mill Road,  Suite 350,  Chesterfield,  Missouri
63017.  In order to insure timely  delivery of documents prior to the Expiration
Date, any such requests should be made by November 15, 1999.


<PAGE>

                                  MISCELLANEOUS

        No  person  has  been  authorized  to give any  information  or make any
representation  other than as contained in this Consent  Statement and, if given
or made, such  information or  representation  must not be relied upon as having
been authorized.

                                                      OUTSOURCING SOLUTIONS INC.

November 9, 1999


<PAGE>

                                     ANNEX I

SECTION 4.15.         OFFER TO REPURCHASE UPON CHANGE OF CONTROL.

        (a) Upon the  occurrence  of a Change of  Control,  each Holder of Notes
shall have the right to require the Company to repurchase all or any part (equal
to $1,000 or an integral  multiple  thereof) of such Holder's  Notes pursuant to
the offer  described  below (the "Change of Control Offer") at an offer price in
cash (the "Change of Control Payment") equal to 101% of the aggregate  principal
amount thereof plus accrued and unpaid interest and Liquidated  Damages, if any,
thereon to the date of purchase.  Within 30 days  following a Change of Control,
the  Company  shall  mail to each  Holder of Notes at such  Holder's  registered
address a notice stating:  (i) that an offer (an "Offer") is being made pursuant
to this Section 4.15 as a result of a Change of Control,  the length of time the
Offer shall remain open,  and the maximum  aggregate  principal  amount of Notes
that will be accepted  for payment  pursuant  to such Offer;  (ii) the  purchase
price, the amount of accrued and unpaid interest and Liquidated Damages, if any,
as of the purchase date, and the purchase date (which will be no earlier than 30
days or later than 60 days from the date such notice is mailed)  (the "Change of
Control Payment  Date");  (iii) the  circumstances  and material facts regarding
such Change of Control to the extent  known to the Company  (including,  but not
limited  to,  information  with  respect to pro forma and  historical  financial
information  after  giving  effect to such  Change of  Control  and  information
regarding  the  Person or  Persons  acquiring  control);  (iv) that any Note not
tendered will continue to accrue  interest and Liquidated  Damages,  if any; (v)
that,  unless  the  Company  defaults  in the  payment  of the Change of Control
Payment,  all Notes  accepted  for payment  pursuant to the Offer shall cease to
accrue  interest and  Liquidated  Damages,  if any,  after the Change of Control
Payment Date; (vii) that Holders  electing to have any Notes purchased  pursuant
to an Offer will be  required to  surrender  the Notes,  with the form  entitled
"Option of Holder to Elect Purchase" on the reverse of the Notes  completed,  to
the Paying  Agent at the address  specified  in the notice prior to the close of
business on the third Business Day preceding the Change of Control Payment Date;
(viii) that Holders shall be entitled to withdraw  their  election if the Paying
Agent receives,  not later than the close of business on the second Business Day
preceding  the Change of Control  Payment  Date,  a telegram,  telex,  facsimile
transmission  or letter  setting  forth the name of the  Holder,  the  principal
amount of Notes  delivered  for  purchase,  and a statement  that such Holder is
withdrawing  his  election to have the Notes  purchased;  and (ix) that  Holders
whose Notes are being  purchased only in part shall be issued new Notes equal in
principal  amount to the  unpurchased  portion of the Notes  surrendered,  which
unpurchased  portion must be equal to $1,000 in principal  amount or an integral
multiple  thereof.  The Company shall comply with the requirements of Rule 14e-1
under the Exchange Act and any other securities laws and regulations  thereunder
to the extent such laws and  regulations  are applicable in connection  with the
repurchase of Notes in connection with a Change of Control.

        (b) On the Change of Control  Payment Date,  the Company  shall,  to the
extent  lawful,  (1) accept for payment all Notes or portions  thereof  properly
tendered  pursuant to the Change of Control  Offer,  (2) deposit with the Paying
Agent an amount  equal to the Change of Control  Payment in respect of all Notes
or portions  thereof so tendered and (3) deliver or cause to be delivered to the
Trustee  for  cancellation  the Notes so  accepted  together  with an  Officer's
Certificate  stating the aggregate principal amount of Notes or portions thereof
being  purchased by the Company.  The Paying Agent shall  promptly  mail to each
Holder of Notes so tendered  the Change of Control  Payment for such Notes,  and
the Trustee shall promptly  authenticate and mail (or cause to be transferred by
book  entry)  to each  Holder  a new  Note  equal  in  principal  amount  to any
unpurchased  portion of the Notes  surrendered,  if any; provided that each such
new Note  shall be in a  principal  amount  of $1,000  or an  integral  multiple
thereof.  The  Company  shall  publicly  announce  the  results of the Change of
Control Offer on or as soon as practicable  after the Change of Control  Payment
Date. Any amounts  remaining  after the purchase of Notes pursuant to the Change
of Control Offer shall be returned by the Paying Agent to the Company.

        (c) The Company  shall not be required to make a Change of Control Offer
upon a Change of Control if a third party  makes the Change of Control  Offer in
the manner,  at the times and otherwise in compliance with the  requirements set
forth  herein  applicable  to a Change of Control  Offer made by the Company and
purchases  all Notes  validly  tendered and not  withdrawn  under such Change of
Control Offer.

- ---------------------------------

        "Change of Control" means the occurrence of any of the following:

        (i)  the  sale,  lease  or  transfer,  in one  or a  series  of  related
transactions  (other than by merger or  consolidation),  of all or substantially
all of the assets of the Company  and its  Restricted  Subsidiaries,  taken as a
whole, to any "person" (as such term is used in Section 13(d)(3) of the Exchange
Act) (other than the Principals or their Related parties);

        (ii)   the adoption of a plan relating to the liquidation or dissolution
of the Company;

        (iii) the  acquisition  by any Person or group  (within  the  meaning of
Section 13(d)(3) or 14(d)(2) of the Exchange Act) (other than the Principals and
their Related Parties) of a direct or indirect  interest in more than 35% of the
voting  power  of  the  voting  stock  of  the  Company  by  way  of  merger  or
consolidation of otherwise; or

        (iv)   a   majority   of the  members of the Board of  Directors  of the
Company cease to be Continuing Directors.

        "Continuing  Directors"  means,  as of any  date of  determination,  any
member of the Board of Directors who (i) was a member of such Board of Directors
on the date of this  Indenture or (ii) was  nominated for election or elected to
such Board of Directors  with, or whose  election to such Board of Directors was
approved by, the affirmative vote of a majority of the Continuing  Directors who
were  members  of such  Board of  Directors  at the time of such  nomination  or
election.

         "Principals"  means each of the  general  partners  of  MDC  Management
Company III, L.P., MDC Management  Company IIIE, L.P. and MDC Management Company
IIIA, L.P. and any Person controlled by one or more of such general partners.


        "Related  Parties"  means  any  Person  controlled  by  the  Principals,
including any  partnership  of which the  Principals or their  Affiliates is the
general partner.


<PAGE>


                                    ANNEX II

        "Unrestricted Subsidiary" means (i) any Subsidiary that is designated by
the  Board  of  Directors  as an  Unrestricted  Subsidiary  pursuant  to a Board
Resolution; but only to the extent that such Subsidiary: (a) has no Indebtedness
other  than  Non-Recourse  Debt;  (b) is not party to any  agreement,  contract,
arrangement or  understanding  with the company or any Restricted  Subsidiary of
the Company  unless the terms of any such  agreement,  contract,  arrangement or
understanding are no less favorable to the Company or such Restricted Subsidiary
than  those  that  might  be  obtained  at the  time  from  Persons  who are not
Affiliates  of the Company;  (c) is a Person with  respect to which  neither the
Company  nor any of its  Restricted  Subsidiaries  has any  direct  or  indirect
obligation (x) to subscribe for additional  Equity  Interests or (y) to maintain
or preserve such Person's financial condition or to cause such Person to achieve
any specified levels of operating  results;  (d) has not guaranteed or otherwise
directly or  indirectly  provided  credit  support for any  Indebtedness  of the
Company or any of its Restricted Subsidiaries; and (e) has at least one director
on its board of  directors  that is not a director or  executive  officer of the
Company or any of its  Restricted  Subsidiaries  and has at least one  executive
officer that is not a director or executive officer of the Company or any of its
Restricted Subsidiaries. Any such designation by the Board of Directors shall be
evidenced  to the Trustee by filing  with the  Trustee a  certified  copy of the
Board Resolution giving effect to such designation and an Officer's  Certificate
certifying that such designation  complied with the foregoing conditions and was
permitted pursuant to and in accordance with the provisions set forth in Section
4.07 hereof. If, at any time, any Unrestricted Subsidiary would fail to meet the
foregoing requirements as an Unrestricted Subsidiary,  it shall thereafter cease
to be an  Unrestricted  Subsidiary  for  purposes  of  this  Indenture  and  any
Indebtedness of such  Subsidiary  shall be deemed to be incurred by a Restricted
Subsidiary  of the  Company as of such date (and,  if such  Indebtedness  is not
permitted to be incurred as of such date pursuant to and in accordance  with the
provisions set forth in Section 4.09 hereof,  the Company shall be in default of
such covenant).  The board of Directors of the Company may at any time designate
any Unrestricted  Subsidiary to be a Restricted  Subsidiary;  provided that such
designation  shall be deemed to be an incurrence of Indebtedness by a Restricted
Subsidiary of the Company of any outstanding  Indebtedness of such  Unrestricted
Subsidiary and such designation shall only be permitted if (i) such Indebtedness
is permitted to be incurred  pursuant to and in accordance  with the  provisions
set forth in Section  4.09 hereof and (ii) no Default or Event of Default  would
be in existence following such designation.

- ---------------------------------

        "Non-Recourse  Debt"  means  Indebtedness  (i) as to which  neither  the
Company nor any of its Restricted  Subsidiaries  (a) provides  credit support of
any  kind  (including  any  undertaking,  agreement  or  instrument  that  would
constitute  Indebtedness),  (b) is directly or indirectly liable (as a guarantor
or otherwise),  or (c) constitutes the lender;  and (ii) no default with respect
to which  (including  any  rights  that  the  holders  thereof  may have to take
enforcement  action  against an  Unrestricted  Subsidiary)  would  permit  (upon
notice,  lapse of time or both)  any  holder of any  other  Indebtedness  of the
Company or any of its Restricted Subsidiaries to declare a default on such other
Indebtedness  or cause the payment thereof to be accelerated or payable prior to
its stated  maturity;  and (iii) as to which the lenders  have been  notified in
writing  that  they  shall not have any  recourse  to the stock or assets of the
Company or any of its Restricted Subsidiaries.

        "Restricted Subsidiary" of a Person means any Subsidiary of the referent
Person that is not (i) an  Unrestricted  Subsidiary or (ii) a direct or indirect
Subsidiary  of an  Unrestricted  Subsidiary;  provided,  however,  that upon the
occurrence  of  any  Unrestricted  Subsidiary  ceasing  to  be  an  Unrestricted
Subsidiary,  such  Subsidiary  shall be included in the definition of Restricted
Subsidiary.

        "Subsidiary"  means,  with respect to any Person,  (i) any  corporation,
association or other business  entity of which more than 50% of the total voting
power of shares of Capital Stock entitled  (without  regard to the occurrence of
any  contingency)  to vote in the  election of  directors,  managers or trustees
thereof is at the time owned or  controlled,  directly  or  indirectly,  by such
Person or one or more of the other Subsidiaries of that Person (or a combination
thereof) and (ii) any  partnership  (a) the sole general partner or the managing
general  partner of which is such Person or a  Subsidiary  of such Person or (b)
the  only  general  partners  of  which  are  such  Person  or of  one  or  more
Subsidiaries of such Person (or any combination thereof).


<PAGE>


                                   ANNEX III

SECTION 4.11               TRANSACTIONS WITH AFFILIATES.

        The  Company  shall  not,  and shall not  permit  any of its  Restricted
Subsidiaries  to,  make any payment to, or sell,  lease,  transfer or  otherwise
dispose of any of its  properties  or assets to, or  purchase  any  property  or
assets  from,  or  enter  into  or  make  or  amend  any  contract,   agreement,
understanding,  loan,  advance or  guarantee  with,  or for the  benefit of, any
Affiliate (each of the foregoing, an "Affiliate  Transaction"),  unless (i) such
Affiliate  Transaction  is on terms that are no less favorable to the Company or
the relevant  Restricted  Subsidiary than those that might  reasonably have been
obtained  in  a  comparable  transaction  by  the  Company  or  such  Restricted
Subsidiary with an unrelated Person and (ii) the Company delivers to the Trustee
(a) with respect to any  Affiliate  Transaction  or series of related  Affiliate
Transactions  involving  aggregate  consideration  in excess of $1.0 million,  a
resolution  of the  Board of  Directors  set forth in an  Officer's  Certificate
certifying  that such Affiliate  Transaction  complies with clause (i) above and
that  such  Affiliate  Transaction  has  been  approved  by a  majority  of  the
disinterested  members  of the Board of  Directors  and (b) with  respect to any
Affiliate  Transaction  or series of related  Affiliate  Transactions  involving
aggregate consideration in excess of $5.0 million, an opinion as to the fairness
to the Holders of the Notes of such Affiliate Transaction from a financial point
of view  issued  by an  accounting,  appraisal  or  investment  banking  firm of
national standing.

        The  foregoing  provisions  shall  not  apply  to  the  following:   (i)
transactions  between  or  among  the  Company  and/or  any  of  its  Restricted
Subsidiaries;  (ii) Restricted Payments or Permitted Investments permitted under
Section 4.07 hereof;  (iii) the payment of  reasonable  and  customary  fees and
compensation  to, and  indemnity  provided  on behalf of,  officers,  directors,
employees or  consultants  of the Company or any  Restricted  Subsidiary  of the
Company;  (iv) the payment of fees in an aggregate amount not to exceed $750,000
in any twelve-month period pursuant to the Advisory Services Agreement;  (v) any
other  transactions  pursuant to the Advisory Services Agreement or transactions
pursuant to the HBR Services  Agreement,  in each case, as in effect on the date
hereof; and (vi) the payment of fees and expenses as set forth under the caption
"Use of Proceeds" contained in the Offering Circular.


<PAGE>

        Facsimile copies of the Consent Form will be accepted.  The Consent Form
and any other  required  documents  should be sent by each Holder or his broker,
dealer,  commercial bank,  trust company or nominee to the Information  Agent at
the address set forth below.

                              --------------------

          The Information and Tabulation Agent for the Solicitation is:
                              --------------------


                            MACKENZIE PARTNERS, INC.



                       By Mail, Overnight Courier or Hand:

                            MacKenzie Partners, Inc.

                                156 Fifth Avenue

                               New York, NY 10010

                             Attention: Simon Coope

                                  By Facsimile

                                 (212) 929-0061

                              Confirm by telephone:

                          (212) 929-5500 (Call Collect)

                           (800) 322-2885 (Toll Free)

                              --------------------



        Any questions or requests for  assistance  or additional  copies of this
Consent  Statement,  the  Consent  Form and the  Letter  of  Instruction  may be
directed to the  Information  Agent at the telephone  number and location listed
above.  You may also  contact  your  broker,  dealer,  commercial  bank or trust
company for assistance concerning the Solicitation.

                 The Solicitation Agent for the Solicitation is:

                          Donaldson, Lufkin & Jenrette

                                 277 Park Avenue

                            New York, New York 10172

                        Telephone Number: (212) 892-7707

                             Attention: Tom Pereira

                              LETTER OF INSTRUCTION

                              TO REGISTERED HOLDER

                                       OF

                            OUTSOURCING SOLUTION INC.

               11% Senior Subordinated Notes due November 1, 2006

                               CUSIP No. 690132AC9

                    ----------------------------------------


                                                                November 9, 1999
To Our Clients:

    Outsourcing  Solutions  Inc., a Delaware  corporation  (the  "Company"),  is
hereby  soliciting  consents (the  "Consents"),  on the terms and subject to the
conditions  set  forth  in  the  Consent  Solicitation  Statement  (as it may be
supplemented  or amended  from time to time,  the "Consent  Statement")  and the
related  Consent Form (as it may be  supplemented  or amended from time to time,
the "Consent Form" and together with the Consent Statement,  the "Solicitation")
from holders (each, a "Holder" and,  collectively,  the "Holders") of at least a
majority  of the  aggregate  principal  amount  of its  outstanding  11%  Senior
Subordinated  Notes due November 1, 2006 (the  "Notes")  issued  pursuant to the
Indenture,  dated  November 6, 1996 (the  "Indenture"),  among the Company,  the
subsidiary guarantors named therein and Wilmington Trust Company, as trustee, to
the  waiver  of:  (i)  the  Company's  obligations  under  Section  4.15  of the
Indenture,  including  its  obligation  to make a  Change  of  Control  Offer in
connection with the recapitalization of the Company (the  "Recapitalization") by
an  investor  group led by an  affiliate  of  Madison  Dearborn  Partners,  Inc.
("MDP");  and (ii) the failure by the Company to comply with  certain  technical
requirements  relating  to the  qualification  and  operation  of its  financing
subsidiary,  OSI Funding Corp.  ("OSI Funding"),  as an Unrestricted  Subsidiary
under the Indenture and any and all  consequences  arising  therefrom  under the
Indenture  (collectively,  the "Waivers").  Enclosed for your  consideration are
copies of the Consent Statement and the Consent Form. All capitalized terms used
herein and not otherwise defined herein shall have the meanings ascribed to them
in the Solicitation.

IN ORDER TO RECEIVE THE CONSENT  PAYMENT,  HOLDERS OF NOTES MUST  PROVIDE  THEIR
CONSENTS (AND NOT HAVE REVOKED SUCH CONSENTS) AT OR PRIOR TO 5:00 P.M., NEW YORK
CITY TIME,  ON NOVEMBER 19, 1999 (THE  "EXPIRATION  DATE").  THE CONSENTS  SHALL
BECOME EFFECTIVE  IMMEDIATELY UPON THE COMPANY RECEIVING THE REQUISITE  CONSENTS
(AS DEFINED) AND  CERTIFYING  TO THE TRUSTEE THAT SUCH  REQUISITE  CONSENTS HAVE
BEEN RECEIVED. THE COMPANY WILL NOT BE OBLIGATED TO ACCEPT ANY CONSENTS RECEIVED
AFTER THE  EXPIRATION  DATE.  CONSENTS  MAY BE  REVOKED AT ANY TIME PRIOR TO THE
EFFECTIVE DATE OF THE CONSENTS.

     The Company is offering to pay to each Holder who provides its Consent (and
has not revoked such  Consent) at or prior to 5:00 p.m.,  New York City time, on
the Expiration  Date, a payment of $100 per $1,000 of principal  amount of Notes
(the "Consent  Payment").  The Company will not be obligated to make any Consent
Payment in respect of any Consents  not  provided at or prior to 5:00 p.m.,  New
York City time, on the Expiration  Date. The Consent Payment will be made on the
date of the closing of the Recapitalization (the "Consent Payment Date").

     If Consents are received from registered  Holders of at least a majority of
the aggregate  principal  amount of the outstanding  Notes as of the Record Date
(the "Requisite  Consents"),  such Consents will apply to all Notes issued under
the  Indenture  and each  Holder of such  Notes  will be bound by such  Consents
regardless of whether such Holder executed a Consent.

     MDP's obligation to complete the Recapitalization is expressly  conditioned
upon, among other things,  the Company  receiving the Requisite  Consents to the
Waivers.

    This material  relating to the Solicitation is being forwarded to you as the
beneficial  owner of Notes  carried by us for your  account  or benefit  but not
registered in your name.  Delivery of the Consents with respect to any Notes may
only be made by us as the registered  Holder and pursuant to your  instructions.
Accordingly,  we request  instructions  as to whether you wish us to deliver the
Consents with respect to any or all of the Notes held by us for your account. We
urge you to read carefully the Consent Statement, the Consent Form and the other
materials  provided herewith before  instructing us to deliver the Consents with
respect to such Notes.

    Consents  may be  revoked  by  written  notice  of  revocation  received  by
MacKenzie Partners, Inc., the information and tabulation agent (the "Information
Agent")  at any time at or prior  to 5:00  p.m.,  New  York  City  time,  on the
Effective Date. Any permitted  revocation of Consents may not be rescinded;  and
any Consents so withdrawn  will  thereafter  be deemed not validly  tendered for
purposes of the Consent Payment;  provided,  however,  that revoked Consents may
again be  tendered  by  following  the  procedures  for  tendering  prior to the
Expiration Date. No Consent Payment will be made in respect of any Consent which
is not provided at or prior to 5:00 p.m.,  New York City time, on the Expiration
Date.

     Your attention is directed to the following:

     1. If you  desire to deliver  the  Consents  with  respect to any Notes and
receive the Consent Payment,  we must receive your instructions in ample time to
permit us to submit the  Consents on your  behalf at or prior to 5:00 p.m.,  New
York City time, on the Expiration Date.

     2. The  Company's  obligation  to pay the Consent  Payments  for  submitted
Consents is subject to consummation of the Recapitalization.

     3.  MDP's  obligation  to  complete  the   Recapitalization   is  expressly
conditioned upon the Company receiving the Requisite Consents to the Waivers.

    4. The Company expressly reserves the right, in its sole discretion, subject
to applicable law at any time or from time to time, to: (i) abandon or terminate
the  Solicitation  for any reason at any time prior to the Consent Payment Date,
not accept any  Consents  before the  Consent  Payment  Date  whether or not the
Requisite  Consents have been received by such date, or postpone the  acceptance
of any Consents or delay the Consent Payment for Consents  accepted;  (ii) waive
any condition to the Solicitation and accept all Consents  previously  delivered
pursuant  to  the  Solicitation;   (iii)  extend  the  Expiration  Date  of  the
Solicitation and retain all Consents tendered  pursuant thereto,  subject to the
withdrawal  rights of Holders,  and (iv) amend the  Solicitation  in any respect
until the Consents that are the subject thereof are delivered.

    5. Obtaining the Requisite  Consents will enable the Company to proceed with
the  Recapitalization.  If Consents are received from  registered  Holders of at
least a majority of the aggregate  principal amount of the outstanding  Notes as
of the Record  Date,  such  Consents  will apply to all Notes  issued  under the
Indenture  and  each  Holder  of such  Notes  will  be  bound  by such  Consents
regardless of whether such Holder executed a Consent.

     If you wish to have us deliver your Consents  pursuant to the Solicitation,
please  so  instruct  us by  completing,  executing  and  returning  to  us  the
instruction form that appears below. The accompanying  Consent Form is furnished
to you for informational purposes only and may not be used by you to deliver the
Consents.

     IMPORTANT:  The Consent Form (or a facsimile  thereof)  must be received by
the  Information  Agent at or prior to 5:00  p.m.,  New York City  time,  on the
Expiration Date in order for Holders to receive the Consent Payment.


<PAGE>
                                  INSTRUCTIONS

    The  undersigned  acknowledge(s)  receipt of your  letter  and the  enclosed
material referred to therein relating to the Solicitation.

    This will instruct you to deliver the undersigned's  Consent with respect to
the  principal  amount of Notes  indicated  below,  pursuant to the terms of and
conditions set forth in the Consent Statement  November 9, 1999, and the Consent
Form.

- ----------------------------- --------------------------------------------------

     Consents are to be                                  Principal Amount

   given pursuant to the                                    as to which
        Solicitation                                       Consents are
      ("Yes" or "No")*                               given in the Solicitation

- ----------------------------- --------------------------------------------------

- ----------------------------- --------------------------------------------------

- ----------------------------- --------------------------------------------------

- ----------------------------- --------------------------------------------------

- ----------------------------- --------------------------------------------------

- ----------------------------- --------------------------------------------------

* Unless  otherwise  indicated,  "yes" will be  assumed.  Holders  who desire to
receive the Consent Payment are required to provide their Consents.

- --------------------------------------------------------------------------------
                                PLEASE SIGN HERE

- --------------------------------------------------------------------------------
                                  Signature(s)

- --------------------------------------------------------------------------------
                             Name(s) (Please Print)

- --------------------------------------------------------------------------------
                                     Address

- --------------------------------------------------------------------------------
                                    Zip Code

- --------------------------------------------------------------------------------
                           Area Code and Telephone No.

- --------------------------------------------------------------------------------
                    Tax Identification or Social Security No.

- --------------------------------------------------------------------------------
                           My Account Number With You

- --------------------------------------------------------------------------------
                                      Date

- --------------------------------------------------------------------------------

                                  CONSENT FORM

                          To Give Consent in Respect of

               11% Senior Subordinated Notes due November 1, 2006

                              (CUISP No. 690132AC9)

                                       of

                           OUTSOURCING SOLUTIONS INC.

     Pursuant to the Consent Solicitation Statement, dated November 9, 1999


IN ORDER TO RECEIVE THE CONSENT  PAYMENT,  HOLDERS OF NOTES MUST  PROVIDE  THEIR
CONSENTS (AND NOT HAVE REVOKED SUCH CONSENTS) AT OR PRIOR TO 5:00 P.M., NEW YORK
CITY TIME,  ON NOVEMBER 19, 1999 (THE  "EXPIRATION  DATE").  THE CONSENTS  SHALL
BECOME EFFECTIVE  IMMEDIATELY UPON THE COMPANY RECEIVING THE REQUISITE  CONSENTS
(AS DEFINED) AND  CERTIFYING  TO THE TRUSTEE THAT SUCH  REQUISITE  CONSENTS HAVE
BEEN RECEIVED. THE COMPANY WILL NOT BE OBLIGATED TO ACCEPT ANY CONSENTS RECEIVED
AFTER THE  EXPIRATION  DATE.  CONSENTS  MAY BE  REVOKED AT ANY TIME PRIOR TO THE
EFFECTIVE DATE OF THE CONSENTS.

          The Information and Tabulation Agent for the Solicitation is:

                            MACKENZIE PARTNERS, INC.


                          By Mail, Overnight Courier or

                                      Hand:

                            MacKenzie Partners, Inc.

                                156 Fifth Avenue

                               New York, NY 10010

                             Attention: Simon Coope

                                  By Facsimile

                                 (212) 929-0061

                              Confirm by telephone:

                          (212) 929-5500 (Call Collect)

                           (800) 322-2885 (Toll Free)

        Delivery  of this  Consent  Form to an  address  other than as set forth
above will not constitute a valid delivery.

     The instructions  contained herein and in the Consent Statement (as defined
below) should be read carefully before this Consent is completed.


<PAGE>


     By execution hereof,  the undersigned  acknowledges  receipt of the Consent
Solicitation  Statement  dated November 9, 1999 (as the same may be amended from
time to time, the "Consent  Statement")  and this Consent Form and  instructions
hereto  (the  "Consent   Form"),   which   together   constitute  the  Company's
solicitation  (the  "Solicitation")  of consents (the  "Consents")  from holders
(each,  a "Holder" and,  collectively,  the "Holders") of at least a majority of
the  aggregate  principal  amount  of  the  Company's   outstanding  11%  Senior
Subordinated  Notes due  November  1, 2006 (the  "Notes")  as of the Record Date
issued pursuant to the Indenture dated November 6, 1996 (the "Indenture"), among
the  Company,  the  subsidiary  guarantors  named  therein  (collectively,   the
"Guarantors") and Wilmington Trust Company,  as trustee (the "Trustee"),  to the
waiver of: (i) the Company's  obligations  under Section 4.15 of the  Indenture,
including its  obligation  to make a Change of Control Offer in connection  with
the  recapitalization  of the Company  (the  "Recapitalization")  by an investor
group led by an affiliate of Madison Dearborn Partners,  Inc. ("MDP");  and (ii)
the  failure  by the  Company  to comply  with  certain  technical  requirements
relating to the  qualification  and operation of its financing  subsidiary,  OSI
Funding Corp. ("OSI Funding"), as an Unrestricted Subsidiary under the Indenture
and  any  and  all   consequences   arising   therefrom   under  the   Indenture
(collectively, the "Waivers").

     The Company is offering to pay to each Holder who provides its Consent (and
has not revoked such  Consent) at or prior to 5:00 p.m.,  New York City time, on
the  Expiration  Date a payment of $100 per $1,000 of principal  amount of Notes
(the "Consent  Payment").  The Company will not be obligated to make any Consent
Payment in respect of any Consents  not  provided at or prior to 5:00 p.m.,  New
York City time, on the Expiration  Date. The Consent Payment will be made on the
date of the  closing  of the  Recapitalization  (the  "Consent  Payment  Date").
Capitalized  terms used in this Consent Form and not  otherwise  defined  herein
have the meanings ascribed to them in the Consent Statement.

     If Consents are received from registered  Holders of at least a majority of
the aggregate  principal  amount of the outstanding  Notes as of the Record Date
(the "Requisite  Consents"),  such Consents will apply to all Notes issued under
the  Indenture  and each  Holder of such  Notes  will be bound by such  Consents
regardless of whether such Holder executed a Consent.

     MDP's obligation to complete the Recapitalization is expressly  conditioned
upon, among other things,  the Company  receiving the Requisite  Consents to the
Waivers.

     Use  this  Consent  Form  only to  provide  your  Consent  pursuant  to the
Solicitation.

     The Notes are  currently  on  deposit  with the  Depository  Trust  Company
("DTC") and are registered in the name of DTC's nominee,  Cede & Co., as nominee
holder of the  Notes.  Cede & Co.  will  execute  an  omnibus  proxy  which will
authorize its participants  (each, a  "Participant")  to consent with respect to
the Notes owned by it and held in the name of Cede & Co. as specified on the DTC
position  listing of Cede & Co.,  as of the  Record  Date,  with  respect to the
Notes.  The term "Holder" as used in this Consent Form means (i) each person (a)
in whose name the Notes are  registered as of the Record Date; or (b) whose name
appears on a securities  position listing of DTC as the holder of an interest in
the Notes as of the Record  Date and whom DTC has  authorized  to consent to the
Waivers  and (ii) any other  person who has been  authorized  by proxy or in any
other manner acceptable to the Company to vote Notes on behalf of the registered
Holder thereof.

     Pursuant to Section 9.04 of the Indenture, a Consent with respect to all or
a portion of a Note is a continuing Consent with respect to such Note or portion
of a Note  notwithstanding  a  subsequent  transfer of  ownership  of such Note.
Consents  may be revoked  prior to the date on which the  Company  receives  the
Requisite  Consents,  only  by  the  Holder  granting  such  Consent  (or a duly
authorized  proxy of such person) by following the  procedures  set forth in the
Consent  Statement.  Such revocation  shall  terminate the previously  delivered
Consent  with  respect to such Note  unless a new  Consent is given prior to the
Expiration Date by following the procedure set forth herein.

     The  Company is  requesting  that any and all of the Holders  execute  this
Consent  Form.  This  Consent  Form must be  executed  by the Holder in the same
manner as the Holder's name appears in the register maintained by the Trustee or
on a DTC securities  position listing reflecting such Holder as an owner of such
Notes. If the Notes are held in more than one name, as reflected  therein,  such
Consent  Form must be  executed by each such  Holder.  If this  Consent  Form is
signed  by  a  trustee,  executor,  administrator,  guardian,  attorney-in-fact,
officer  of  a   corporation,   or  other  person   acting  in  a  fiduciary  or
representative  capacity, such person should so indicate when signing and should
submit with this Consent Form appropriate  evidence of authority to execute this
Consent  Form.  If the Notes owned by a Holder are held in different  names,  as
reflected in such  register or on such  securities  position  listing,  separate
Consent  Forms must be executed  covering all such Notes.  If  applicable,  this
Consent Form should set forth the DTC  participant  number relating to the Notes
with  respect to which a Consent is given.  In  addition,  if this  Consent Form
relates to less than the total principal amount of the Notes at maturity held in
the name of such Holder, the Holder must list the principal amounts of the Notes
at maturity to which this Consent  Form  relates.  Otherwise,  this Consent Form
will be deemed to relate to the total principal  amount of the Notes at maturity
held in the name of such Holder.

        Any beneficial owner whose Notes are registered in the name of a broker,
dealer,  commercial  bank,  trust  company  or other  nominee  and who wishes to
Consent  should  promptly  contact  the  person  in  whose  name its  Notes  are
registered  and  instruct  such  registered  Holder to Consent on its behalf.  A
Letter of Instruction is contained in the Solicitation  materials provided along
with the Consent  Statement which may be used by a beneficial  owner to instruct
the record Holder to deliver  Consents.  If a beneficial owner wishes to Consent
on its own behalf,  it must,  prior to  completing  and  executing  the Consent,
either make appropriate  arrangements to register  ownership of the Notes in its
name or obtain a properly  completed bond power from the registered  Holder. The
transfer of registered ownership may take considerable time.

     All  questions as to the validity,  form,  eligibility  (including  time of
receipt) and the  acceptance  of Consents will be resolved by the Company in its
sole discretion whose determination  shall be binding.  The Company reserves the
absolute  right  to  reject  all  Consents  that are not in  proper  form or the
acceptance  of which  could,  in the opinion of its counsel,  be  unlawful.  The
Company also  reserves the right to waive any  irregularities  or  conditions of
delivery as to particular Consents, including the requirement that Consents must
be  delivered  prior to the  Expiration  Date in order to  receive  the  Consent
Payment.  Unless waived,  any  irregularities  in connection with the deliveries
must be cured within such time as the Company  determines.  None of the Company,
the Information  Agent, the  Solicitation  Agent, the Paying Agent and any other
will be  under  any duty to give  notification  of any  such  irregularities  or
waiver.  Deliveries  of such  Consents  will not be deemed to have been properly
made until such  irregularities have been cured or waived. The interpretation of
the Company of the terms and conditions of this Solicitation shall be binding.

     HOLDERS WHO WISH TO CONSENT SHOULD HAND DELIVER,  SEND BY OVERNIGHT COURIER
OR SEND BY FACSIMILE TRANSMISSION, THEIR PROPERLY COMPLETED AND EXECUTED CONSENT
FORM TO THE  INFORMATION  AGENT IN ACCORDANCE  WITH THE  INSTRUCTIONS  SET FORTH
HEREIN.  HOWEVER,  THE COMPANY RESERVES THE RIGHT TO ACCEPT ANY CONSENT RECEIVED
BY IT OR THE  INFORMATION  AGENT.  IN NO EVENT SHOULD A HOLDER TENDER OR DELIVER
NOTES.

     THE  SOLICITATION IS NOT BEING MADE TO (NOR WILL NOTES PROVIDED BE ACCEPTED
FROM OR ON  BEHALF  OF)  HOLDERS  IN ANY  JURISDICTION  IN WHICH  THE  MAKING OR
ACCEPTANCE OF THE SOLICITATION  WOULD NOT BE IN COMPLIANCE WITH THE LAWS OF SUCH
JURISDICTION.

     Delivery  of  documents  to  DTC  does  not  constitute   delivery  to  the
Information Agent.

    The  undersigned  has  completed,  executed  and  delivered  this Consent to
indicate  the  action  the  undersigned  desires  to take  with  respect  to the
Solicitation.

    Your bank or broker can assist you in completing this form. The instructions
included  with this Consent Form must be  followed.  Questions  and requests for
assistance or for  additional  copies of the Consent  Statement and this Consent
Form may be directed to the Information Agent. See Instruction 9 below.

<PAGE>

     List  below the Notes to which  this  Consent  Form  relates.  If the space
provided below is inadequate, list the certificate numbers and principal amounts
on a separately  executed  schedule and affix the schedule to this Consent Form.
Consent  Payments  will only be made in payments of $100 per $1,000 of principal
amount of Notes.

- --------------------------------------------------------------------------------

                              DESCRIPTION OF NOTES

- ----------------------- -------------------- ---------------------- ------------


     Name(s) and                                                      Principal

    Address(es) of                                 Aggregate           Amount(s)

      Registered                                   Principal         As To Which

      Holder(s)             Certificate            Amount(s)        Consents Are

 (Please include DTC         Number(s)           Represented*       Given in the

       Number)                                                      Solicitation
- ----------------------- -------------------- ---------------------- ------------

- ----------------------- -------------------- ---------------------- ------------

- ----------------------- -------------------- ---------------------- ------------

- ----------------------- -------------------- ---------------------- ------------

- ----------------------- -------------------- ---------------------- ------------

- ----------------------- -------------------- ---------------------- ------------
   TOTAL PRINCIPAL
   AMOUNT OF NOTES

- ----------------------- -------------------- ---------------------- ------------

     * Unless otherwise indicated in the column labeled "Principal  Amount(s) As
     To Which Consents Are Given in the  Solicitation"  and subject to the terms
     and  conditions of the Consent  Statement,  a Holder will be deemed to have
     tendered the entire  aggregate  principal  amount  represented by the Notes
     indicated   in  the   column   labeled   "Aggregate   Principal   Amount(s)
     Represented." See Instruction 3.
- --------------------------------------------------------------------------------


     HOLDERS WHO WISH TO PROVIDE THEIR  CONSENTS MUST COMPLETE THIS CONSENT FORM
IN ITS ENTIRETY. THE COMPANY WILL NOT BE OBLIGATED TO PAY THE CONSENT PAYMENT TO
HOLDERS OF NOTES WHO DELIVER THEIR CONSENTS AFTER THE EXPIRATION DATE.
<PAGE>
                     NOTE: SIGNATURES MUST BE PROVIDED BELOW

               PLEASE READ THE ACCOMPANYING INSTRUCTIONS CAREFULLY

Ladies and Gentlemen:

     Upon the terms and  subject  to the  conditions  of the  Solicitation,  the
undersigned hereby provides its Consent.

     Subject to, and effective  upon,  the  acceptance  of, and payment for, the
Consent  provided with this Consent Form, the undersigned  hereby (i) waives the
Company's  obligations  under  Section  4.15  of the  Indenture,  including  its
obligation  to  make  a  Change  of  Control   Offer  in  connection   with  the
Recapitalization; and (ii) waives the failure by the Company to properly qualify
and operate its financing subsidiary, OSI Funding, as an Unrestricted Subsidiary
under the Indenture and any and all  consequences  arising  therefrom  under the
Indenture.  The  undersigned  hereby  irrevocably  constitutes  and appoints the
Information  Agent  the  true  and  lawful  agent  and  attorney-in-fact  of the
undersigned  (with full  knowledge that the  Information  Agent also acts as the
agent  of the  Company)  with  respect  to such  Consents,  with  full  power of
substitution and resubstitution  (such  power-of-attorney  being deemed to be an
irrevocable  power  coupled  with an interest) to deliver to the Company and the
Trustee this Consent Form as evidence of the  undersigned's and as certification
that the  Requisite  Consents  to the Waivers  duly  executed by Holders of such
Notes have been received, all in accordance with the terms and conditions of the
Solicitation.

     The undersigned agrees and acknowledges that, by the execution and delivery
hereof, the undersigned makes and provides the written Consent to the Waivers as
permitted by Section 9.04 of the Indenture. The undersigned understands that any
Consent provided hereby shall remain in full force and effect until such Consent
is revoked in accordance with the procedures set forth in the Consent  Statement
and this Consent Form,  which  procedures  are hereby agreed to be applicable in
lieu of any and all other  procedures for revocation set forth in the Indenture,
which are hereby waived.  The undersigned  understands that a revocation of such
Consent will not be effective after the Effective Date.

     The  undersigned  hereby  represents and warrants that the  undersigned has
full power and authority to give any Consent contained  herein.  The undersigned
will, upon request,  execute and deliver any additional  documents deemed by the
Information  Agent or the Company to be  necessary  or  desirable to perfect the
undersigned's Consent to the Waivers.

    The undersigned understands that by providing its Consent pursuant to any of
the  procedures  described  in the  Consent  Statement  under the  caption  "The
Solicitation"  and in the  instructions  hereto  and  acceptance  thereof by the
Company will  constitute a binding  agreement  between the  undersigned  and the
Company, upon the terms and subject to the conditions of the Solicitation.

    For  purposes of the  Solicitation,  the  undersigned  understands  that the
Company  will  be  deemed  to  have  accepted  validly  delivered  Consents  (or
defectively delivered Consents with respect to which the Company has waived such
defect)  if, as and when the  Company  gives  oral,  to be  followed by written,
notice thereof to the Information Agent.

    The  undersigned  understands  that deliveries of Consents may be revoked by
written notice of revocation received by the Information Agent at any time at or
prior to 5:00 p.m.,  New York City time,  on the Effective  Date.  Any permitted
revocation of Consents may not be rescinded;  and any Consents so withdrawn will
thereafter be deemed not validly  tendered for purposes of the Consent  Payment;
provided,  however, that revoked Consents may again be tendered by following the
procedures for tendering prior to the Expiration Date.

    The undersigned  understands  that notice of revocation of a Consent,  to be
effective,  must (i) specify the name of the person having  executed the Consent
being revoked, (ii) identify the aggregate principal amount of the Notes held by
such  person,  and  (iii) be  signed  by the  Holder  in the same  manner as the
original  signature  on the Consent or be  accompanied  by a bond  power,  and a
properly  completed  irrevocable  proxy,  in each case in the name of the person
revoking the Consent, in a satisfactory form as determined by the Company in its
sole discretion,  duly executed by the registered  Holder. A purported notice of
revocation  that lacks any of the required  information  or is dispatched to any
other address will not be effective to revoke a Consent previously given.

    The undersigned understands that, under certain circumstances and subject to
certain conditions of the Solicitation (each of which the Company may waive) set
forth in the Consent Statement, the Company may not be required to accept any of
the Consents  delivered  (including any Consents  delivered after the Expiration
Date).

    All authority conferred or agreed to be conferred by this Consent Form shall
survive the death or incapacity of the undersigned  and every  obligation of the
undersigned  under this  Consent  Form shall be binding  upon the  undersigned's
heirs, personal representatives, executors, administrators, successors, assigns,
trustees in bankruptcy and other legal representatives.

     Unless otherwise indicated herein under "Special Payment Instructions," the
undersigned  hereby requests that any Consent  Payments to be made in connection
with the  Solicitation  be issued to the  order of the  undersigned.  Similarly,
unless otherwise  indicated herein under "Special  Delivery  Instructions,"  the
undersigned  hereby requests that any Consent  Payments to be made in connection
with the  Solicitation be delivered to the undersigned at the address(es)  shown
below. In the event that the "Special Payment  Instructions" box or the "Special
Delivery  Instructions"  box or  both  are  completed,  the  undersigned  hereby
requests  that  any  Consent   Payments  to  be  made  in  connection  with  the
Solicitation  be issued in the name(s) of, and be delivered to, the person(s) at
the address(es) so indicated. The undersigned recognizes that the Company has no
obligation  pursuant  to the  "Special  Payment  Instructions"  box or  "Special
Delivery  Instructions"  box to make any Consent Payment if the Company does not
accept any of the Consents so delivered.


<PAGE>
                                PLEASE SIGN HERE

           (To Be Completed By All Consenting  Holders of Notes)The  completion,
      execution and delivery of this Consent Form will be deemed to constitute a
      Consent to the Waivers.

           This  Consent  Form must be executed by the Holder in the same manner
      as the Holder's name appears in the register  maintained by the Trustee or
      on a DTC securities position listing reflecting such Holder as an owner of
      such  Notes.  If the Notes are held in more  than one name,  as  reflected
      therein,  such Consent  Form must be executed by each such Holder.  If the
      Consent Form is signed by a trustee,  executor,  administrator,  guardian,
      attorney-in-fact,  officer of a  corporation,  or other person acting in a
      fiduciary or representative  capacity, such person should so indicate when
      signing and should  submit with the Consent Form  appropriate  evidence of
      authority to execute the Consent Form.  See  Instruction  4 below.  If the
      Notes owned by a Holder are held in different  names, as reflected in such
      register or on such securities  position  listing,  separate Consent Forms
      must be executed covering all such Notes. If applicable,  the Consent Form
      should set forth the DTC  participant  number  relating  to the Notes with
      respect to which a Consent is given.  In  addition,  if the  Consent  Form
      relates to less than the total  principal  amount of the Notes at maturity
      held in the name of such  Holder,  the  Holder  must  list  the  principal
      amounts  of the Notes at  maturity  to which  the  Consent  Form  relates.
      Otherwise,  the  Consent  Form  will be  deemed  to  relate  to the  total
      principal amount of the Notes at maturity held in the name of such Holder.

           If the signature  appearing below is not of the registered  holder(s)
      of the Notes, then the registered holder(s) must sign a valid proxy.

      X
        ------------------------------------------------------------------------

      X
        ------------------------------------------------------------------------

               (Signature(s) of Holder(s) or Authorized Signatory)

           Dated:  November _____, 1999


       Name(s):
                ----------------------------------------------------------------
                ----------------------------------------------------------------
                                       (Please Print)

      Capacity:
               -----------------------------------------------------------------

      Address:
              ------------------------------------------------------------------
              ------------------------------------------------------------------
                                    (Including Zip Code)




      Area Code and Telephone No.:
                                  ----------------------------------------------



<PAGE>


                       COMPLETE SUBSTITUTE FORM W-9 HEREIN

                  SIGNATURE GUARANTEE (See Instruction 4 below)

        Certain Signatures Must be Guaranteed by an Eligible Institution

- --------------------------------------------------------------------------------
            (Name of Eligible Institution Guaranteeing Signature(s))




- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------
(Address (including zip code) and Telephone Number(including area code) of Firm)

- --------------------------------------------------------------------------------
                             (Authorized Signature)

- --------------------------------------------------------------------------------
                                 (Printed Name)

- --------------------------------------------------------------------------------
                                    (Title)

Dated:  November___ , 1999




- --------------------------------------     -------------------------------------
  SPECIAL PAYMENT INSTRUCTIONS                 SPECIAL DELIVERY INSTRUCTIONS

(See Instructions 3, 4, 5 and 7)             (See Instructions 3, 4, 5 and 7)

To be completed ONLY if the Consent       To be completed ONLY if the Consent
Payments to be made are to be sent        Payments to be made are to be sent
to someone other than the person          to an address different from that
whose signature(s) appear(s) within       shown in the box entitled "Description
this Consent Form.                        of Notes" within this Consent Form.


Name:                                      Name:
     ------------------------------             --------------------------------
            (Please Print)                             (Please Print)


Address:                                   Address:
        ---------------------------                -----------------------------
             (Please Print)                               (Please Print)



                        (Zip Code)                                    (Zip Code)



 Taxpayer Identification or Social             Taxpayer Identification or Social
    Security Number                                 Security Number

   (See Substitute Form W-9 herein)             (See Substitute Form W-9 herein)
- --------------------------------------     -------------------------------------

<PAGE>


                                  INSTRUCTIONS

          Forming Part of the Terms and Conditions of the Solicitation

      1. Delivery of this Consent  Form. A properly  completed and duly executed
copy (or  facsimile) of this Consent Form, and any other  documents  required by
this Consent Form, must be received by the Information  Agent at its address set
forth  herein at or prior to 5:00 p.m.,  New York City time,  on the  Expiration
Date;  provided,  however,  that the Company  will not be  obligated to make the
Consent Payment to Holders who tender their Consents after the Expiration  Date.
The method of delivery of this Consent Form and all other required  documents to
the Information  Agent is at the election and risk of Holders.  If such delivery
is by mail, it is suggested that Holders use properly  insured  registered mail,
return receipt  requested,  and that the mailing be made sufficiently in advance
of the Expiration Date to permit  delivery to the Information  Agent at or prior
to 5:00 p.m.,  New York City time,  on such date.  Except as otherwise  provided
below,  the delivery will be deemed made when actually  received or confirmed by
the Information  Agent. This Consent Form should be sent only to the Information
Agent and not to the Company,  the Trustee, the Solicitation Agent or the Paying
Agent.

      2.  Revocation  of Consents.  Consents may be revoked at any time prior to
the Effective  Date.  For a revocation of Consents to be effective  prior to the
Effective Date a written notice must be received by the Information Agent at its
address  set forth  above or on the back cover of this  Consent  Form.  Any such
notice of revocation must (i) specify the name of the person having executed the
Consent being revoked, (ii) identify the aggregate principal amount of the Notes
held by such person, and (iii) be signed by the Holder in the same manner as the
original  signature  on the Consent or be  accompanied  by a bond  power,  and a
properly  completed  irrevocable  proxy,  in each case in the name of the person
revoking the Consent, in a satisfactory form as determined by the Company in its
sole discretion,  duly executed by the registered  Holder. A purported notice of
revocation which lacks any of the required  information will not be an effective
withdraw of a Consent  previously  made. A purported  notice of revocation  that
lacks any of the required information or is dispatched to any other address will
not be effective to revoke a Consent previously given.

      Revocation of Consents can only be  accomplished  in  accordance  with the
foregoing procedures.

      Any  permitted  revocation  of  Consents  may  not be  rescinded;  and any
 Consents  so  withdrawn  will  thereafter  be deemed not validly  tendered  for
 purposes of the Consent Payment;  provided,  however, that revoked Consents may
 again be tendered by following the  procedures for tendering at or prior to the
 Expiration Date.

      All questions as to the validity (including time of receipt) of notices of
 withdrawal  will be determined by the Company,  it its sole  discretion,  whose
 determination will be final and binding.  None of the Company,  the Information
 Agent,  the  Solicitation  Agent, the Paying Agent and any other person will be
 under any duty to give  notification  of any defects or  irregularities  in any
 notice of withdrawal, or shall incur any liability for failure to give any such
 notification.

      3. Partial Tenders and Consents.  If the Consent Form relates to less than
the total  principal  amount of the  Notes at  maturity  held in the name of the
Holder,  such  Holder must list the  principal  amounts of the Notes at maturity
held  in the  name  of such  holder  in the  last  column  of the  box  entitled
"Description of Notes" herein.

      4. Signatures on this Consent and Letter of  Transmittal,  Bond Powers and
Endorsement  Guarantee  of  Signatures.  If this  Consent  Form is signed by the
registered  Holder(s)  of the Notes  tendered  hereby or with  respect  to which
Consent is given, the  signature(s)  must correspond with the name(s) as written
on the face of the certificate(s) without alteration,  enlargement or any change
whatsoever. If this Consent Form is signed by a Participant in DTC whose name is
shown as the owner of the Notes tendered  hereby,  the signature must correspond
with the name shown on the security position listing as the owner of the Notes.

      IF THIS  CONSENT  FORM IS  EXECUTED  BY A HOLDER  OF NOTES  WHO IS NOT THE
REGISTERED HOLDER,  THEN THE REGISTERED HOLDER MUST SIGN A VALID PROXY, WITH THE
SIGNATURE OF SUCH REGISTERED HOLDER GUARANTEED BY AN ELIGIBLE INSTITUTION.

      If any of the Notes are owned of record by two or more joint  owners,  all
such owners must sign this Consent Form.  If any of the Notes are  registered in
different  names,  it will be  necessary  to  complete,  sign and submit as many
separate copies of this Consent Form and any necessary accompanying documents as
there are different names in which the Notes are held.

      [If this  Consent  Form is  signed by an Acting  Holder,  and the  Consent
Payment to be made in connection  with the  Solicitation  is to be issued to the
order of the Acting  Holder,  then the Acting Holder need not provide a separate
bond power.  In any other case  (including if this Consent Form is not signed by
the  Acting  Holder),  the Acting  Holder  must  transmit  a  separate  properly
completed bond power with this Consent Form (executed  exactly as the name(s) of
the  registered  holder(s)  appear(s)  on such  Notes,  and,  with  respect to a
participant  in DTC whose name  appears on a  security  position  listing as the
owner of Notes  exactly as the name(s) of the  participant(s)  appear(s) on such
security position listing),  with the signature on the endorsement or bond power
guaranteed by an Eligible  Institution,  unless such bond powers are executed by
an Eligible Institution.]

      If this  Consent  Form or bond powers are signed by  trustees,  executors,
administrators, guardians, attorneys-in-fact, officers of corporations or others
acting  in a  fiduciary  or  representative  capacity,  such  persons  should so
indicate when signing, and proper evidence  satisfactory to the Company of their
authority to so act must be submitted with this Consent Form.

      Signatures on bond powers and proxies and Consents  provided in accordance
with this  Instruction 4 by registered  Holders not executing  this Consent Form
must be guaranteed by an Eligible Institution.

      No signature  guarantee is required if: (i) this Consent Form is signed by
the registered  holder(s) of the Notes tendered herewith (or by a Participant in
DTC whose name appears on a security position listing as the owner of Notes) and
the payments for the Consent  Payments to be made are to be issued,  directly to
such registered  Holder(s) and the "Special  Payment  Instructions"  box of this
Consent and Letter of Transmittal has not been completed;  or (ii) such Consents
are  delivered for the account of an Eligible  Institution.  In all other cases,
all signatures on Consent Forms must be guaranteed by an Eligible Institution.

      5. Special Issuance and Special Delivery Instructions.  Consenting Holders
should  indicate  in the  applicable  box or boxes the name and address to which
Consent Payments to be made are to be issued or sent, if different from the name
and address of the Holder  signing this Consent Form. In the case of issuance in
a different name, the taxpayer  identification  or social security number of the
person named must also be indicated.

      6. Taxpayer  Identification  Number. Each consenting Holder is required to
provide the Information Agent with the Holder's correct taxpayer  identification
number  ("TIN"),  generally  the Holder's  social  security or federal  employer
identification   number,  on  Substitute  Form  W-9,  which  is  provided  under
"Important Tax Information" below or, alternatively,  to establish another basis
for exemption from backup  withholding.  A Holder must cross out item (2) in the
Certification  box on  Substitute  Form W-9 if such  Holder is subject to backup
withholding.  Failure to provide  the  information  on the form may  subject the
tendering  Holder to 31% federal  income tax backup  withholding on the payment,
including  the Consent  Payment,  if any, made to the Holder or other payee with
respect to Consents delivered pursuant to the Solicitation. The box in Part 3 of
the form  should be checked if the  consenting  Holder has not been issued a TIN
and has applied for a TIN or intends to apply for a TIN in the near  future.  If
the box in Part 3 is checked and the  Information  Agent is not provided  with a
TIN within 60 days thereafter,  the Information Agent will withhold 31% from all
such  payments  with  respect to the  Consent  Payment to be made until a TIN is
provided to the Information Agent.

      7.  Irregularities.  All questions as to the form of all documents and the
validity  (including time of receipt) and deliveries and revocations of Consents
will be determined by the Company,  in its sole discretion,  which determination
shall be final and binding. Alternative, conditional or contingent Consents will
not be considered  valid.  The Company reserves the absolute right to reject any
or all of Consents that are not in proper form or the acceptance of which would,
in the Company's  opinion,  be unlawful.  The Company also reserves the right to
waive any defects,  irregularities  or  conditions  of delivery as to particular
Consents.  The  Company's  interpretations  of the terms and  conditions  of the
Solicitation (including the instructions in this Consent Form) will be final and
binding.  Any defect or  irregularity  in connection with deliveries of Consents
must be cured within such time as the Company  determines,  unless waived by the
Company.  A  defective  Consent  may,  in the sole  discretion  of the  Company,
constitute  a valid  Consent  and will be counted for  purposes  of  determining
whether  Requisite  Consents  have  been  obtained.  None  of the  Company,  the
Information Agent, the Solicitation  Agent, the Paying Agent or any other person
will be under  any duty to give  notice  of any  defects  or  irregularities  in
deliveries  of  Consents or will incur any  liability  to Holders for failure to
give any such notice.

     8. Waiver of Conditions. The Company expressly reserves the absolute right,
in its  sole  discretion,  to  amend  or  waive  any of  the  conditions  to the
Solicitation in the case of any Consents  delivered at any time and from time to
time.

      9. Requests for Assistance or Additional Copies. Any questions or requests
for assistance or additional copies of this Consent Statement may be directed to
the Information Agent at the telephone number and location listed below. You may
also  contact  your  broker,  dealer,  commercial  bank  or  trust  company  for
assistance concerning this Solicitation.


<PAGE>


                            IMPORTANT TAX INFORMATION

      Under  federal  income tax laws, a Holder whose  Consents are accepted for
payment is required to provide the Information  Agent with such Holder's correct
TIN on  Substitute  Form W-9 below or otherwise  establish a basis for exemption
from backup withholding.  If such Holder is an individual, the TIN is his social
security number.  If the Information Agent is not provided with the correct TIN,
a $50 penalty may be imposed by the Internal  Revenue  Service,  and any Consent
Payment, made with respect to Consents provided pursuant to the Solicitation may
be subject to backup  withholding.  Failure to comply truthfully with the backup
withholding  requirements  also may result in the imposition of severe  criminal
and/or civil fines and penalties.

      Certain Holders  (including,  among others,  all  corporations and certain
foreign  persons)  are not subject to these  backup  withholding  and  reporting
requirements.  Exempt  Holders  should  furnish their TIN, write "Exempt" on the
face of the Substitute  Form W-9, and sign,  date and return the Substitute Form
W-9 to the Information Agent. A foreign person,  including entities, may qualify
as an  exempt  recipient  by  submitting  to the  Information  Agent a  properly
completed  Internal Revenue Service Form W-8, signed under penalties of perjury,
attesting to that Holder's  foreign status.  A Form W-8 can be obtained from the
Information  Agent. See the enclosed  "Guidelines for  Certification of Taxpayer
Identification Number on Substitute Form W-9" for additional instructions.

      If backup  withholding  applies,  the  Information  Agent is  required  to
withhold  31% of any  payments  made  to  the  Holder  or  other  payee.  Backup
withholding is not an additional  federal income tax; rather, the federal income
tax liability of persons subject to backup  withholding is reduced by the amount
of tax withheld. If withholding results in an overpayment of taxes, a refund may
be obtained from the Internal Revenue Service.

      Purpose of Substitute Form W-9

      To prevent backup withholding on any Consent Payment, made with respect to
Consents  provided  pursuant  to the  Solicitation,  the Holder is  required  to
provide  the  Information  Agent with  either (i) the  Holder's  correct  TIN by
completing the form below,  certifying  that the TIN provided on Substitute Form
W-9 is correct  (or that such  Holder is awaiting a TIN) and that (A) the Holder
has not been notified by the Internal Revenue Service that the Holder is subject
to backup withholding as a result of failure to report all interest or dividends
or (B) the Internal  Revenue  Service has notified the Holder that the Holder is
no  longer  subject  to  backup  withholding;  or (ii)  an  adequate  basis  for
exemption.

      What Number to Give the Information Agent

      The Holder is required to give the Information Agent the TIN (e.g., social
security number or employer  identification  number) of the registered holder of
the  Notes.  If the  Notes are held in more than one name or are not held in the
name of the actual owner,  consult the enclosed "Guidelines for Certification of
Taxpayer  Identification  Number on Substitute Form W-9" for additional guidance
on which number to report.


<PAGE>

- --------------------------------------------------------------------------------
                     Part 1--PLEASE PROVIDE YOUR TIN IN THE

                       BOX AT RIGHT AND CERTIFY BY SIGNING
SUBSTITUTE                      AND DATING BELOW.
                                                  ------------------------------
                                                     Social Security Number

Form W-9                                                      OR
                                                  ------------------------------
Department of the                                 Employer Identification Number
Treasury


Payer's Request for Taxpayer

Identification Number (TIN)

- --------------------------------------------------------------------------------
            Part  2--Certification--Under the penalties of  Part3--Awaiting TIN
            perjury, I certify that: (1) The number shown on
            this form is my correct Taxpayer Identification
            Number (or I am waitingfor a number to be issued
            to me) and                                          Awaiting TIN

            (2)  I am  not  subject  to  backup  withholding
            either  because I have not been  notified by the
            Internal  Revenue  Service  ("IRS")  that  I  am
            subject  to  backup  withholding  as a result of
            failure to report all interest or dividends,  or
            the IRS  has  notified  me  that I am no  longer
            subject to backup withholding.

- --------------------------------------------------------------------------------

            Certificate  Instructions--You  must  cross  out
            item  (2) in  Part 2  above  if  you  have  been
            notified  by the IRS  that  you are  subject  to
            backup  withholding  because  of  underreporting
            interest  or   dividends  on  your  tax  return.
            However, if after being notified by the IRS that
            you  were  subject  to  backup  withholding  you
            received  another   notification  from  the  IRS
            stating that you are no longer subject to backup
            withholding, do not cross out item (2).

            SIGNATURE                       DATE           , 1999
                        --------------------        ----------
- ------------------------------- ------------------------------------------------

         NOTE:   FAILURE TO  COMPLETE  AND RETURN THIS FORM MAY RESULT IN BACKUP
                 WITHHOLDING  OF 31% OF ANY PAYMENTS MADE TO YOU PURSUANT TO THE
                 SOLICITATION.   PLEASE  REVIEW  THE  ENCLOSED   GUIDELINES  FOR
                 CERTIFICATION OF TAXPAYER  IDENTIFICATION  NUMBER ON SUBSTITUTE
                 FORM W-9 FOR ADDITIONAL DETAILS.

                 YOU  MUST  COMPLETE  THE  FOLLOWING  CERTIFICATE  IF YOU
      CHECKED THE BOX IN PART 3 OF SUBSTITUTE FORM W-9.
<PAGE>

             CERTIFICATE OF AWAITING TAXPAYER IDENTIFICATION NUMBER

      I certify under penalties of perjury that a taxpayer identification number
has not been  issued  to me,  and  either  (a) I have  mailed  or  delivered  an
application  to  receive a  taxpayer  identification  number to the  appropriate
Internal Revenue Service Center or Social Security  Administration Office or (b)
I intend to mail or deliver an application in the near future. I understand that
if I do not provide a taxpayer  identification number within 60 days, 31% of all
reportable  payments  made to me thereafter  will be withheld  until I provide a
number.

- --------------------------------        ------------------------------, 1999
       Signature                                   Date
<PAGE>
          The Information and Tabulation Agent for the Solicitation is:

                            MACKENZIE PARTNERS, INC.



                       By Mail, Overnight Courier or Hand:

                            MacKenzie Partners, Inc.

                                156 Fifth Avenue

                               New York, NY 10010

                             Attention: Simon Coope

                                  By Facsimile:

                                 (212) 929-0061

                              Confirm by telephone:

                          (212) 929-5500 (Call Collect)

                           (800) 322-2885 (Toll Free)

                              --------------------

        Any questions or requests for  assistance  or additional  copies of this
 Consent Statement and the Consent Form may be directed to the Information Agent
 at the telephone  number and location  listed above.  You may also contact your
 broker, dealer,  commercial bank or trust company for assistance concerning the
 Solicitation.

                 The Solicitation Agent for the Solicitation is:

                          Donaldson, Lufkin & Jenrette

                                 277 Park Avenue

                            New York, New York 10172

                        Telephone Number: (212) 892-7707

                             Attention: Tom Pereira



                           FOURTH AMENDED AND RESTATED

                          CERTIFICATE OF INCORPORATION

                                       OF

                            OUTSOURCING SOLUTIONS INC.


               Outsourcing  Solutions Inc., a corporation organized and existing
under the laws of the State of Delaware, hereby certifies as follows:

               1.  The  name  of  the  corporation is Outsourcing Solutions Inc.
(the "Corporation"). The Corporation was originally incorporated as OSI Holdings
Corp. in the State of Delaware on the 21st day of September,  1995 pursuant to a
Certificate of  Incorporation  filed with the Secretary of State of the State of
Delaware on that date.

               2.  This Fourth Amended and Restated Certificate of Incorporation
amends and restates the Third Amended and Restated  Certificate of Incorporation
of the Corporation filed with the Secretary of State of the State of Delaware on
January 13,  1999,  as amended on November  29,  1999.  This Fourth  Amended and
Restated Certificate of Incorporation has been adopted by the Corporation and by
its stockholders pursuant to Sections 242 and 245 of the General Corporation Law
of the State of Delaware.

               3.  On  December  3,  1999,  Directors  of  the  Corporation duly
adopted  resolutions  authorizing the following amendment and restatement of the
Certificate of Incorporation  of the  Corporation,  declaring such amendment and
restatement to be advisable and in the best interests of the Corporation and its
stockholders  and  authorizing  the  appropriate  officers  to  solicit  written
consents  of  the  stockholders  of  the  Corporation  in  accordance  with  the
provisions  of  Section  228 of the  General  Corporation  Law of the  State  of
Delaware. Thereafter, pursuant to resolutions of the Board of Directors, in lieu
of a meeting and vote of holders of the Corporation's common stock and preferred
stock,  stockholders  holding a majority of the issued and outstanding shares of
common  stock of the  Corporation  and  holders of a majority  of the issued and
outstanding  shares of each of the (i) preferred stock,  (ii) Class A Non-Voting
Common Stock,  (iii) Class B Non-Voting Common Stock and (iv) Class C Non-Voting
Common Stock of the Corporation  adopted the following amendment and restatement
of the Certificate of Incorporation of the Corporation.

               4.  The text of Certificate of Incorporation, is  hereby restated
and amended to read in its entirety as follows:

               FIRST:  The name of the Corporation is Outsourcing Solutions Inc.

               SECOND: The registered office of the Corporation in the  State of
Delaware is 1013 Centre Road, Wilmington,  Delaware 19805, County of New Castle.
The name of its registered agent in the State of Delaware at such address is The
Prentice-Hall Corporation System, Inc.

               THIRD:  The purpose of the Corporation is to engage,  directly or
indirectly,  in any  lawful  act  or  activity  for  which  corporations  may be
organized  under the  General  Corporation  Law of the State of Delaware as from
time to time in effect.

               FOURTH: The  total number of shares which the  Corporation  shall
have the  authority to issue is  17,300,000  shares of capital stock as follows:
300,000  shares of  Preferred  Stock,  no par  value  (the  "Preferred  Stock"),
15,000,000  shares of Voting Common Stock, par value $.01 per share (the "Voting
Common  Stock") and  2,000,000  shares of Non-Voting  Stock,  par value $.01 per
share (the "Non-Voting Common Stock", and together with the Voting Common Stock,
the "Common Stock"). Each share of Preferred Stock is hereafter referred to as a
"Preferred  Share" and collectively as "Preferred  Shares." Each share of Voting
Common  Stock  is  hereafter   referred  to  as  a  "Voting  Common  Share"  and
collectively as "Voting Common Shares". Each share of Non-Voting Common Stock is
hereafter  referred  to as a  "Non-Voting  Common  Share"  and  collectively  as
"Non-Voting  Common  Shares".  The Voting  Common Shares and  Non-Voting  Common
Shares are hereafter collectively referred to as "Common Shares".

               A.  Preferred Stock.

               Authorized but unissued  shares of Preferred  Stock may be issued
from time to time in one or more series or classes.  The Board of  Directors  is
hereby  authorized to determine and fix by resolution  all rights,  preferences,
and privileges and  qualifications,  limitations  and  restrictions  (including,
without  limitation,   voting  rights,  dividend  rights,  redemption  features,
conversion  rights or  protective  features,  and the  limitation  and exclusion
thereof)  applicable  to any such  series  or class of  Preferred  Stock and the
number  of shares  constituting  any such  series  or class and the  designation
thereof,  and,  subject to the terms of any such series or class, to increase or
decrease  (but not below the  number  of  shares  of such  series or class  then
outstanding) the number of shares of any series or class subsequent to the issue
of shares of that series or class then outstanding. In the event that the number
of shares of any series or class is so decreased,  the shares  constituting such
reduction shall resume the status which such shares had prior to the adoption of
the resolution originally fixing the number of such series or class.

               B.  Common Stock.

               The  voting  powers,   designations,   preferences  and  relative
participating,   optional  or  other  special  rights,  and  qualifications,  or
restrictions thereof, of the Common Stock are as follows:

               1.  Dividend  Rights.  Subject to the  preferential rights of the
Preferred  Shares,  the  Board  of  Directors  of the  Corporation  may,  in its
discretion,  out of funds legally  available for the payment of dividends and at
such times and in such manner as determined  by the Board of Directors,  declare
and pay dividends on the Common Shares of the Corporation.

               No dividend  (other than a dividend in capital stock ranking on a
parity with the Common Shares or cash in lieu of fractional  shares with respect
to such stock  dividend) shall be declared or paid on any share or shares of any
class of stock or series  thereof  ranking on a parity with the Common Shares in
respect of payment of dividends for any dividend  period unless there shall have
been declared, for the same dividend period, like proportionate dividends on all
shares of Common Shares then outstanding.

               As and when  dividends are declared or paid  thereon,  whether in
cash,  property  or  securities  of the  Corporation,  the holders of the Voting
Common  Shares and of the  Non-Voting  Common  Shares  will be entitled to share
ratably,  on a share for share basis, in such dividends,  provided,  that (i) if
dividends  are declared  which are payable in Voting Common Shares or Non-Voting
Common Shares,  dividends will be declared which are payable at the same rate on
both classes of stock and the dividends  payable in Voting Common Shares will be
payable to holders of such shares and the dividends payable in Non-Voting Common
Shares  will be  payable to  holders  of such  shares and (ii) if the  dividends
consist of other voting securities of the Corporation,  (a) the Corporation will
make  available to each holder of  Non-Voting  Common  Shares,  at such holder's
request,  dividends consisting of non-voting securities of the Corporation which
are otherwise  identical to the voting securities and which are convertible into
or exchangeable  for such voting  securities on the same terms as the Non-Voting
Common Shares are convertible into Voting Common Shares.

               2.  Rights  on  Liquidation.  In the  event  of any  liquidation,
dissolution,  distribution of assets or winding up of the  Corporation,  whether
voluntary or  involuntary  (collectively,  a  "Liquidation"),  after  payment or
provision for payment of the debts and other  liabilities of the Corporation and
the setting aside for payment of any  preferential  amount due to the holders of
any other class or series of stock (including,  without limitation,  the holders
of  Preferred  Shares),  the  holders  of  Common  Shares  (including,   without
limitation,  the Voting Common Shares and the Non-Voting  Common Shares) and any
other  class of stock or series  thereof  ranking  on a parity  with the  Common
Shares in respect of distributions  on Liquidation  shall be entitled to receive
ratably on a share for share  basis,  any or all assets  remaining to be paid or
distributed.

               3.  Voting  Rights.  Except  as may be otherwise required by law,
all voting rights shall be vested in the Voting Common Shares and each holder of
Voting  Common Shares shall have one vote in respect of each Voting Common Share
held by such holder on all matters to be voted upon by the  stockholders  of the
Corporation.  The holders of the Non-Voting Shares will have no right to vote on
any matters to be voted on by the  stockholders  of the  Corporation;  provided,
that the holders of the Non-Voting Common Shares shall have the right to vote as
a  separate  class on any  matter  on which the  Non-Voting  Common  Shares  are
required to vote as a class pursuant to the General Corporation Law of the State
of Delaware.

               4.  Conversion.

               A.  Conversion of Non-Voting Common Shares.

               Any holder of Non-Voting  Common Shares shall have the right,  at
its option, at any time and from time to time, to convert,  subject to the terms
and provisions of this Section 4A, any or all of such holder's Non-Voting Common
Shares into an equal number of shares of fully paid and non-assessable shares of
Voting Common Shares as provided below; provided,  however, if the holder in any
such  conversion is subject to the Bank Holding  Company Act of 1956, as amended
(12  U.S.C.  ss.1841,  et.  seq.)  and the  regulations  promulgated  thereunder
(collectively  and  including any successor  provisions,  the "BHCA Act"),  such
conversion may be made only if:

                      (i)    the  BHCA  Act  would not prohibit such holder from
holding such shares of Voting Common Shares; and

                      (ii)   such shares of Voting Common Shares to be  received
upon such  conversion  will be (A)  distributed  or sold in connection  with any
public equity offering  registered under the Securities Act of 1933, as amended,
and the rules and  regulations  promulgated  thereunder  (the "1933  Act"),  (B)
distributed or sold in a "broker's transaction" (as defined in Rule 144(g) under
the 1933 Act)  pursuant to Rule 144 under the 1933 Act or any similar  rule then
in force,  (C)  distributed  or sold to a person or group (within the meaning of
the Securities Exchange Act of 1934, as amended (the "1934 Act")) of persons if,
after such  distribution  or sale, such person or group of persons would not, in
the  aggregate,  own,  control or have the right to acquire  more than 2% of the
outstanding  securities of the  Corporation  entitled to vote on the election of
directors  of the  Corporation,  (D)  distributed  or sold to a person  or group
(within  the meaning of the 1934 Act) of persons  if,  prior to such sale,  such
person or group of persons  had  control of the  Corporation,  (E)  distributed,
sold,  or held in any other manner  permitted  under the BHCA,  including  after
giving effect to the amendment of the BHCA by the  Gramm-Leach-Bliley  Financial
Services Act;

provided,  further,  that if the holder converts any Non-Voting Common Shares as
provided  in  clauses  (i) and (ii)  above and any  distribution  or sale of the
Non-Voting  Common  Shares  fails to occur for any reason or such  holder is not
otherwise permitted to hold the Voting Common Shares into which such shares were
converted,  such holder may convert the Voting Common Shares into the Non-Voting
Common Shares  converted in anticipation  of such  distribution or sale or other
permitted holding.

               B.  Conversion Procedure.

               (i) Unless otherwise  provided herein,  each conversion of shares
of  Non-Voting  Common Stock into shares of Voting Common Stock will be effected
by the surrender of the certificate or certificates  representing the Non-Voting
Common Shares to be converted at the principal  office of the Corporation at any
time during normal business hours,  together with a written notice by the holder
of such  Non-Voting  Common Shares  stating that such holder  desires to convert
such  Non-Voting  Common Shares,  or a stated number of such  Non-Voting  Common
Shares,  represented by such certificate(s) into shares of Voting Common Shares.
Unless otherwise  provided  herein,  each conversion will be deemed to have been
effected as of the close of  business  on the date on which such  certificate(s)
have been  surrendered  and such notice has been received,  and at such time the
rights of the holder of the converted  Non-Voting Common Shares, as such holder,
will cease and the  person or persons in whose name or names the  certificate(s)
for Voting Common Shares are to be issued upon such conversion will be deemed to
have  become  the  holder  or  holders  of record of the  Voting  Common  Shares
represented thereby.

               (ii) Promptly after the surrender of certificates and the receipt
of written notice, the Corporation will issue and deliver in accordance with the
surrendering  holder's instructions (a) the certificate(s) for the Voting Common
Shares  issuable upon such  conversion  and (b) a certificate  representing  any
Non-Voting Common Shares that was represented by the certificate(s) delivered to
the Corporation in connection with such conversion but that was not converted.

               (iii) The issuance of certificates  for Voting Common Shares upon
conversion  of  Non-Voting  Common  Shares  will be made  without  charge to the
holders of such shares for any issuance tax in respect  thereof  (other than any
tax in connection with the issuance of shares in a different name) or other cost
incurred by the  Corporation in connection  with such conversion and the related
issuance of Voting Common Shares.

               (iv) The Corporation will at all times reserve and keep available
out of its authorized but unissued Voting Common Shares,  solely for the purpose
of issuance upon the conversion of the  Non-Voting  Common Shares such number of
Voting  Common Shares as are issuable  upon the  conversion  of all  outstanding
Non-Voting  Common Shares.  All Common Shares which are so issuable  will,  when
issued,  be  duly  and  validly  issued,  fully  paid  and  nonassessable.   The
Corporation  will take all such  actions as may be  necessary to assure that all
such Common Shares may be so issued  without  violation of any applicable law or
governmental  regulation or any requirements of any domestic securities exchange
upon which Common Shares may be listed (except for official  notices of issuance
which will be immediately transmitted by the Corporation upon issuance).

               (v) The Corporation will not close its books against the transfer
of Common Shares in any manner which would interfere with the timely  conversion
of any Non-Voting Common Shares.

               5.  Stock Splits.  If the Corporation in any manner subdivides or
combines the outstanding  shares of one class of Common Shares,  the outstanding
shares of the other class of Common Shares will be proportionately subdivided or
combined in a similar manner.

               6.  Notices.  All  notices  referred  to  in  this Article FOURTH
shall be in writing,  shall be  delivered  personally,  by facsimile or by first
class  mail,  postage  prepaid,  and shall be deemed to have been  given when so
delivered  or mailed  to the  Corporation  at its  principal  office  and to any
stockholder  at such holder's  address as it appears in the stock records of the
Corporation.

               7.  Amendment  and  Waiver.  No  amendment   or   waiver  of  any
provision of paragraph 4 of this Article  FOURTH or of this paragraph 7 shall be
effective  without  the prior  approval of both the holders of a majority of the
Voting  Common  Shares then  outstanding,  voting as a separate  class,  and the
holders of a majority of the Non-Voting Common Shares then  outstanding,  voting
as a separate class.

               FIFTH: The business of the Corporation shall be managed under the
direction  of the Board of Directors  except as  otherwise  provided by law. The
number of Directors of the  Corporation  shall be fixed from time to time by, or
in the manner  provided  in, the By-Laws.  Election of Directors  need not be by
written ballot unless the By-Laws of the Corporation shall so provide.

               SIXTH:  The  Board  of  Directors  may  make, alter or repeal the
By-Laws of the Corporation  except as otherwise  provided in the By-Laws adopted
by the Corporation's stockholders.

               SEVENTH: The Directors of the Corporation shall be protected from
personal liability,  through indemnification or otherwise, to the fullest extent
permitted  under the  General  Corporation  Law of the State of Delaware as from
time to time in effect.

               1.  A Director of the Corporation  shall  under no  circumstances
have any personal  liability to the Corporation or its stockholders for monetary
damages for breach of fiduciary duty as a Director except for those breaches and
acts or omissions with respect to which the General Corporation Law of the State
of  Delaware,  as from  time to  time  amended,  expressly  provides  that  this
provision  shall not  eliminate or limit such  personal  liability of Directors.
Neither the  modification  or repeal of this paragraph 1 of Article  SEVENTH nor
any  amendment to said General  Corporation  Law that does not have  retroactive
application  shall limit the right of Directors  hereunder to  exculpation  from
personal  liability for any act or omission  occurring  prior to such amendment,
modification or repeal.

               2.  The Corporation  shall indemnify each Director and Officer of
the Corporation to the fullest extent permitted by applicable law, except as may
be otherwise  provided in the Corporation's  By-Laws,  and in furtherance hereof
the Board of  Directors  is  expressly  authorized  to amend  the  Corporation's
By-Laws from time to time to give full effect hereto,  notwithstanding  possible
self  interest  of  the  Directors  in  the  action  being  taken.  Neither  the
modification  or repeal of this paragraph 2 of Article SEVENTH nor any amendment
to the  General  Corporation  Law of the  State of  Delaware  that does not have
retroactive  application  shall  limit the right of  Directors  and  Officers to
indemnification hereunder with respect to any act or omission occurring prior to
such modification, amendment or repeal.

               EIGHTH:  The  Corporation  reserves  the right to  amend,  alter,
change or repeal any provision contained in this Certificate of Incorporation in
the manner now or hereafter prescribed by statute, and all rights conferred upon
stockholders herein are granted subject to this reservation.

               IN WITNESS WHEREOF, said  Outsourcing Solutions  Inc.  has caused
this Amended and Restated Certificate of Incorporation of Outsourcing  Solutions
Inc. to be executed by its officer  thereunto duly  authorized  this  7th day of
December, 1999.

                             OUTSOURCING SOLUTIONS INC.

                             By:/s/ Eric R. Fencl
                                --------------------------
                                 Name: Eric Fencl
                                 Title: Vice President and General Counsel

<PAGE>

                   CERTIFICATE OF DESIGNATION OF THE POWERS,
                    PREFERENCES AND RELATIVE, PARTICIPATING,
                OPTIONAL AND OTHER SPECIAL RIGHTS OF CLASS A 14%
                 SENIOR MANDATORILY REDEEMABLE PREFERRED STOCK,
                  SERIES A, AND CLASS B 14% SENIOR MANDATORILY
            REDEEMABLE PREFERRED STOCK, SERIES A, AND QUALIFICATIONS,
                      LIMITATIONS ANDRESTRICTIONS THEREOF

- --------------------------------------------------------------------------------
                         Pursuant to Section 151 of the
                General Corporation Law of the State of Delaware
- --------------------------------------------------------------------------------

               Outsourcing  Solutions  Inc. (the  "Corporation"),  a corporation
organized  and  existing  under  the  General  Corporation  Law of the  State of
Delaware,  does hereby  certify that,  pursuant to authority  conferred upon the
board  of  directors  of the  Corporation  (the  "Board  of  Directors")  by its
Certificate  of  Incorporation,  as  amended  (hereinafter  referred  to as  the
"Certificate of  Incorporation"),  and pursuant to the provisions of Section 151
of  the  General  Corporation  Law of the  State  of  Delaware,  said  Board  of
Directors,  by unanimous  written consent dated December 10, 1999, duly approved
and adopted the following resolution (the "Resolution"):

               RESOLVED,  that, pursuant to the authority vested in the Board of
          Directors by its Certificate of Incorporation,  the Board of Directors
          does  hereby  designate  and  authorize  50,000  shares of Class A 14%
          Senior Mandatorily  Redeemable Preferred Stock, no par value, of which
          25,000  shares  shall be  designated  Class A 14%  Senior  Mandatorily
          Redeemable  Preferred  Stock,  Series  A,  no par  value;  and  futher
          resolved  that the  Board  of  Directors  does  hereby  designate  and
          authorize 150,000 shares of Class B 14% Senior Mandatorily  Redeemable
          Preferred  Stock,  no par  value,  of  which  75,000  shares  shall be
          designated  as Class B 14%  Senior  Mandatorily  Redeemable  Preferred
          Stock,   Series  A,  no  par  value,  each  having  the  designations,
          preferences,  relative,  participating,  optional  and  other  special
          rights and the  qualifications,  limitations and restrictions  thereof
          that are set forth in the  Certificate  of  Incorporation  and in this
          Resolution as follows:

               (a)  Designation.  There is hereby  created out of the authorized
          and unissued  shares of Preferred  Stock of the Corporation a class of
          Preferred  Stock  designated  as the "Class A 14%  Senior  Mandatorily
          Redeemable  Preferred  Stock." The number of shares  constituting such
          class  shall be 50,000  and are  referred  to  herein as the  "Class A
          Senior  Preferred  Stock."  25,000 shares of Class A Senior  Preferred
          Stock,  designated as the "Class A 14% Senior  Mandatorily  Redeemable
          Preferred Stock, Series A," shall be initially issued. There is hereby
          created out of the authorized and unissued  shares of Preferred  Stock
          of the Corporation a class of Preferred Stock designated as the "Class
          B 14% Senior  Mandatorily  Redeemable  Preferred Stock." The number of
          shares  constituting  such class shall be 150,000 and are  referred to
          herein as the "Class B Senior Preferred Stock." 75,000 shares of Class
          B Senior  Preferred  Stock,  designated  as the  "Class  B 14%  Senior
          Mandatorily  Redeemable Preferred Stock, Series A," shall be initially
          issued.  The  Class A Senior  Preferred  Stock  and the Class B Senior
          Preferred  Stock are  collectively  referred  to herein as the "Senior
          Preferred  Stock."  The  Corporation  may  issue up to one  additional
          series of the Class A Senior Preferred Stock (designated as the "Class
          A 14%  Mandatorily  Redeemable  Preferred  Stock,  Series  B") and one
          additional series of the Class B Senior Preferred Stock (designated as
          the "Class B 14% Mandatorily  Redeemable  Preferred Stock,  Series B")
          pursuant to this  Certificate of Designation  (without  complying with
          paragraph (f)(ii)(A) hereof) solely to Holders of the Senior Preferred
          Stock,  in exchange  for shares of the Class A 14% Senior  Mandatorily
          Redeemable  Preferred  Stock,  Series  A, or the  Class  B 14%  Senior
          Mandatorily Redeemable Preferred Stock, Series A, as applicable, as is
          necessary  to  comply  with  the   registration   provisions   of  the
          Registration Rights Agreement.

               (b) Rank.  The Senior  Preferred  Stock  shall,  with  respect to
          dividend distributions and distributions upon liquidation,  winding-up
          and dissolution of the Corporation, rank (i) senior (to the extent set
          forth herein) to all classes of Common Stock of the Corporation and to
          each other class or series of Capital Stock  (including  Capital Stock
          issuable upon exercise of any options,  warrants or rights to purchase
          Capital Stock) of the Corporation now authorized (including the Junior
          Preferred  Stock)  or  hereafter  created  the  terms  of which do not
          expressly  provide that it ranks  senior to, or on a parity with,  the
          Senior Preferred Stock as to dividend  distributions and distributions
          upon  liquidation,  winding-up  and  dissolution  of  the  Corporation
          (collectively  referred to,  together with all classes of Common Stock
          of the Corporation, as "Junior Securities"); (ii) on a parity with any
          class or series of Capital Stock  (including  Capital  Stock  issuable
          upon exercise of any options,  warrants or rights to purchase  Capital
          Stock)  of the  Corporation  hereafter  created  the  terms  of  which
          expressly provide that such class or series will rank on a parity with
          the  Senior   Preferred  Stock  as  to  dividend   distributions   and
          distributions    upon   liquidation,    winding-up   and   dissolution
          (collectively  referred to as "Parity Securities"),  provided that any
          such  Parity  Securities  that were not  approved  by the  Holders  in
          accordance  with  paragraph  (f)(ii)(A)  hereof  shall be deemed to be
          Junior Securities and not Parity Securities;  and (iii) junior to each
          other  class or series  of  Capital  Stock  (including  Capital  Stock
          issuable upon exercise of any options,  warrants or rights to purchase
          Capital Stock) of the Corporation hereafter created the terms of which
          expressly  provide  that such class or series  will rank senior to the
          Senior Preferred Stock as to dividend  distributions and distributions
          upon  liquidation,  winding-up  and  dissolution  of  the  Corporation
          (collectively  referred to as "Senior Securities"),  provided that any
          such  Senior  Securities  that were not  approved  by the  Holders  in
          accordance  with  paragraph  (f)(ii)(B)  hereof  shall be deemed to be
          Junior Securities and not Senior Securities.

               (c) Dividends.

               (i) From the Issue Date, the Holders of the outstanding shares of
          Senior  Preferred Stock shall be entitled to receive,  when, as and if
          declared by the Board of  Directors,  out of funds  legally  available
          therefor,  dividends on each share of Senior Preferred Stock at a rate
          per  annum  equal to 14% of the  Liquidation  Preference  per share of
          Senior  Preferred  Stock in effect  from time to time.  All  dividends
          shall accrue, whether or not earned or declared, on a daily basis from
          the Issue Date, shall be cumulative and shall be payable  quarterly in
          arrears  on  each  Dividend  Payment  Date,  commencing  on the  first
          Dividend Payment Date after the Issue Date. If any dividend payable on
          any  Dividend  Payment  Date on or prior to  December  1,  2004 is not
          declared or paid in full in cash on such  Dividend  Payment Date then,
          to the extent of legally  available  funds  therefor,  the Liquidation
          Preference of each share shall be increased on such  Dividend  Payment
          Date by an amount (the "Accrued Dividend Amount") equal to the product
          of (A) the amount  payable as dividends on such share on such Dividend
          Payment  Date that is not paid in cash  divided  by the  total  amount
          payable as dividends on such share on such Dividend  Payment Date, and
          (B)one-quarter  (or,  if the Issue Date was less than 90 days prior to
          the  applicable  Dividend  Payment  Date, a fraction the  numerator of
          which  is the  number  of days  elapsed  from  the  Issue  Date to the
          applicable  Dividend Payment Date and the denominator of which is 360)
          of the Accrued  Dividend Rate times the then  Liquidation  Preference.
          The amount of the dividend  otherwise payable in cash that is so added
          to the Liquidation Preference shall be deemed for all purposes to have
          been paid in full in cash,  shall not be deemed to be arrearages or in
          arrears and shall not accumulate. In the event that any portion of the
          Accrued  Dividend  Amount  may  not be so  added  to  the  Liquidation
          Preference  because of the lack of legally  available  funds  therefor
          (such portion, the "Default Dividends") and any portion of the Accrued
          Dividend Amount not so added to the Liquidation  Preference because of
          the lack of legally  available  funds therefo shall be accumulated and
          payable  in  cash.  Any  Default  Dividends  shall  thereafter  accrue
          dividends at an annual rate equal to the Accrued  Dividend  Rate.  All
          dividends  accumulating  and accruing  after  December 1, 2004 must be
          paid in cash (when,  as and if declared by the Board of Directors  out
          of funds  legally  available  therefor).  If, at any time,  any Voting
          Rights  Triggering  Event  described  in  clause  (1),  (2)  or (3) of
          paragraph (f)(iii)(A) shall have occurred, the per annum dividend rate
          will be increased by (x) 2% per annum in the case of clause (1) or (2)
          of paragraph  (f)(iii)(A)  during the  continuance  of any such Voting
          Rights Triggering Event and (y) 6% per annum in the case of clause (3)
          of  paragraph  (f)(iii)(A)  beginning  on the date of such  Change  of
          Control;  provided,  that  upon  the  occurrence  of a  Voting  Rights
          Triggering  Event described in clause (3)(x) of paragraph  (f)(iii)(A)
          the  Corporation  may,  at its  option,  offer to  redeem  the  Senior
          Preferred Stock pursuant to paragraph  (e)(i)(C) within 30 days of the
          occurrence of such Change of Control,  in which case the dividend rate
          will not  increase by 6% per annum.  After the date on which the right
          of the Holders to elect and to be  represented by members of the Board
          of Directors ceases to exist in accordance with paragraph (f)(iii)(B),
          the  dividend  rate will  revert to the rate  originally  borne by the
          Senior Preferred Stock.  Each dividend shall be payable to the Holders
          of record as they appear on the stock books of the  Corporation on the
          Dividend  Record  Date  immediately  preceding  the  related  Dividend
          Payment  Date.  Dividends  shall cease to accrue  and, if  applicable,
          accumulate  in  respect  of the enior  Preferred  Stock on the date of
          their redemption  unless the Corporation  shall have failed to pay the
          relevant  redemption price on Senior Preferred Stock to be redeemed on
          the date fixed for redemption.

               (ii) All  dividends  paid with  respect  to shares of the  Senior
          Preferred Stock pursuant to paragraph (c)(i) shall be paid pro rata to
          the Holders entitled thereto.

               (iii)  Dividends  accruing  after  December 1, 2004 on the Senior
          Preferred  Stock  for  any  past  Dividend  Period  and  dividends  in
          connection with any optional  redemption pursuant to paragraph (e) (i)
          may be  declared  and  paid  at any  time,  without  reference  to any
          Dividend  Payment  Date,  to Holders of record on such date,  not more
          than  forty-five  (45) days prior to the  payment  thereof,  as may be
          fixed by the Board of Directors.

               (iv) (A) Nodividends  shall be declared by the Board of Directors
          or paid or set apart for  payment  by the  Corporation  on any  Parity
          Securities for any period unless full  cumulative  dividends have been
          or  contemporaneously  are declared and paid in full, or declared and,
          if  payable  in cash,  a sum in cash  set  apart  sufficient  for such
          payment,  on the  Senior  Preferred  Stock  for all  Dividend  Periods
          terminating  on or prior to the date of payment of such  dividends  on
          such  Parity  Securities;  provided,  that with  respect to  dividends
          payable on the Senior Preferred Stock on or prior to December 1, 2004,
          any such  dividends  that  are  added  to the  Liquidation  Preference
          pursuant to paragraph (c)(i) shall be deemed to have already been paid
          in full. If any dividends are not so paid, all dividends declared upon
          shares of the Senior  Preferred Stock and any other Parity  Securities
          shall be declared  pro rata so that the amount of  dividends  declared
          per share on the Senior  Preferred  Stock and such  Parity  Securities
          shall in all cases  bear to each  other the same  ratio  that  accrued
          dividends  per share on the  Senior  Preferred  Stock and such  Parity
          Securities bear to each other.

               (B)  So  long  as  any  share  of  Senior   Preferred   Stock  is
          outstanding,  the Corporation shall not declare,  pay or set apart for
          payment  any  dividend  on any of the Junior  Securities  (other  than
          dividends in Junior  Securities  to the holders of Junior  Securities,
          including  with respect to the Junior  Preferred  Stock),  or make any
          payment on account of, or set apart for payment money for a sinking or
          other similar fund for, the purchase,  redemption or other  retirement
          of, any of the Junior  Securities  or any warrants,  rights,  calls or
          options  exercisable  for  or  convertible  into  any  of  the  Junior
          Securities  whether in cash,  obligations or shares of the Corporation
          or other  property  (other than in exchange for Junior  Securities  or
          pursuant to clause (ii), (vi), (vii) or (ix) of paragraph (j)(ii)(B)),
          and shall not permit  any  corporation  or other  entity  directly  or
          indirectly  controlled by the Corporation to purchase or redeem any of
          the Junior Securities or any such warrants,  rights,  calls or options
          (other than in exchange  for Junior  Securities  or pursuant to clause
          (ii), (vi), (vii) or (ix) of paragraph (j)(ii)(B)).

               (C) So  long  as any  share  of the  Senior  Preferred  Stock  is
          outstanding,  the  Corporation  shall  not  (except  with  respect  to
          dividends as permitted  by paragraph  (c)(iv)(A))  make any payment on
          account  of,  or set apart for  payment  money for a sinking  or other
          similar fund for, the purchase, redemption or other retirement of, any
          of the Parity  Securities  or any warrants,  rights,  calls or options
          exercisable  for or  convertible  into  any of the  Parity  Securities
          whether in cash,  obligations  or shares of the  Corporation  or other
          property,  and  shall  not  permit  any  corporation  or other  entity
          directly or indirectly  controlled by the  Corporation  to purchase or
          redeem  any of the Parity  Securities  or any such  warrants,  rights,
          calls or  options  unless  full  cumulative  dividends  determined  in
          accordance  herewith  on the  Senior  Preferred  Stock  have  been  or
          contemporaneously  are paid in full;  provided,  that with  respect to
          dividends  payable  on the  Senior  Preferred  Stock  on or  prior  to
          December 1, 2004, any such dividends that are added to the Liquidation
          Preference  pursuant  to  paragraph  (c)(i)  shall be  deemed  to have
          already been paid in full.

               (v)  Dividends  payable  on the  Senior  Preferred  Stock for any
          period  less than a year shall be  computed  on the basis of a 360-day
          year of twelve  30-day  months and,  for periods not  involving a full
          calendar  month,  the actual  number of days elapsed (not to exceed 30
          days).

               (d) Liquidation Preference.

               (i) In the event of any  voluntary  or  involuntary  liquidation,
          dissolution  or  winding-up  of the  affairs of the  Corporation,  the
          Holders of shares of Senior Preferred Stock then outstanding  shall be
          entitled to be paid out of the assets of the Corporation available for
          distribution  to its  stockholders  an  amount  in cash  equal  to the
          Liquidation  Preference  for each  share  outstanding,  plus,  without
          duplication,  an amount in cash equal to accrued  and, if  applicable,
          accumulated  and  unpaid   dividends   thereon   (including,   without
          limitation,  Default  Dividends)  to the date  fixed for  Liquidation,
          dissolution  or  winding-up  (including  an amount equal to a prorated
          dividend  for the period from the last  Dividend  Payment  Date to the
          date  fixed for  liquidation,  dissolution  or  windingup)  before any
          distribution  shall be made or any  assets  distributed  in respect of
          Junior Securities to the holders of any Junior  Securities  including,
          without  limitation,  Common  Stock  of the  Corporation.  If upon any
          voluntary or involuntary liquidation, dissolution or winding-up of the
          Corporation,  the amounts  available  for payment  with respect to the
          Senior  Preferred  Stock  and  all  other  Parity  Securities  are not
          sufficient  to pay the  Holders  thereof,  the  Holders  of the Senior
          Preferred  Stock and the  Parity  Securities  will share  equally  and
          ratably in any distribution of assets of the Corporation in proportion
          to the  amounts  that  would be payable  on such  distribution  if the
          amounts to which the  Holders of the  Senior  Preferred  Stock and any
          Parity Securities are entitled were paid in full.

               (ii) For the purposes of this  paragraph  (d),  neither the sale,
          conveyance,  exchange,  assignment  or transfer  (for cash,  shares of
          stock,  securities or other consideration) of all or substantially all
          of the property or assets of the Corporation nor the  consolidation or
          merger  of the  Corporation  with or  into  one or  more  entities  in
          accordance   with  paragraph   (j)(viii)  shall  be  deemed  to  be  a
          liquidation,   dissolution   or  winding-up  of  the  affairs  of  the
          Corporation.

               (e) Redemption.

               (i)  Optional  Redemption.  (A) The  Corporation  may  redeem the
          Senior Preferred Stock at its option,  in whole at any time or in part
          from  time to  time,  from  any  source  of  funds  legally  available
          therefor, in the manner provided for in paragraph (e) (iii) hereof, at
          the  redemption  prices  in cash  (expressed  as a  percentage  of the
          Liquidation Preference) set forth below for each of the Class A Senior
          Preferred Stock and the Class B Senior Preferred Stock,  plus, without
          duplication,   an  amount  in  cash  equal  to  all  accrued  and,  if
          applicable,  accumulated and unpaid dividends  (including an amount in
          cash equal to a prorated  dividend  for the period  from the  Dividend
          Payment  Date  immediately   prior  to  the  Redemption  Date  to  the
          Redemption  Date) if redeemed during the 12-month period  beginning on
          December 15 of each year listed below (unless otherwise specified):

               Class A Senior Preferred Stock

          1999 through June 15, 2001.................................     110.0%
          June 16, 2001 through December 14, 2003....................     114.0%
          2003.......................................................     107.0%
          2004.......................................................     103.5%
          2005 and thereafter........................................     100.0%

               Class B Senior Preferred Stock

          1999 and thereafter........................................     100.0%

          ; provided that (I) no redemption pursuant to this paragraph (e)(i)(A)
          shall be  authorized or made unless prior thereto full accrued and, if
          applicable,  accumulated and unpaid dividends are declared and paid in
          full, or declared and a sum in cash is set apart  sufficient  for such
          payment,  on the  Senior  Preferred  Stock  for all  Dividend  Periods
          terminating  on or prior to the Redemption  Date,  (II) any redemption
          pursuant to this  paragraph  (e)(i)(A) must be made pro rata among the
          Class A Senior  Preferred Stock and the Class B Senior Preferred Stock
          outstanding at such time,  except that the Corporation may redeem such
          shares  held by Holders  of fewer  than ten shares (or shares  held by
          Holders  who  would  hold  less  than ten  shares  as a result of such
          redemption),  as may be determined by the  Corporation,  and (III) any
          redemption  pursuant to this paragraph  (e)(i)(A) must be for at least
          $15.0  million;  provided,  that if less than $15.0  million of Senior
          Preferred  Stock is outstanding at the time of such  redemption,  such
          redemption pursuant to this paragraph (e)(i)(A) must be for all of the
          outstanding Senior Preferred Stock.

               (B) [Intentionally Omitted].

               (C) In addition to the foregoing  paragraph  (e)(i)(A),  upon the
          occurrence of a Change of Control, the Corporation may, at its option,
          offer to redeem all but not less than all of the outstanding shares of
          Senior  Preferred  Stock,  upon not less than 30 nor more than 60 days
          prior notice (but in no event may any such redemption  occur more than
          120 days after the occurrence of the Change of Control), such offer to
          remain open for not less than 30 days,  mailed by first-class  mail to
          each Holder's  registered address, at a redemption price equal to 100%
          of the Liquidation Preference thereof,  plus, without duplication,  an
          amount  in  cash  equal  to  all  accumulated  and  unpaid   dividends
          (including  an amount in cash  equal to a  prorated  dividend  for the
          period  from  the  Dividend  Payment  Date  immediately  prior  to the
          Redemption Date to the Redemption Date); provided,  that no redemption
          pursuant  to this  paragraph  (e)(i)(C)  shall be  authorized  or made
          unless  prior  thereto  full  accumulated  and  unpaid  dividends  are
          declared and paid in full,  or declared and a sum in cash is set apart
          sufficient  for such payment,  on the Senior  Preferred  Stock for all
          Dividend Periods terminating on or prior to the Redemption Date.

               (D) In the event of a redemption  pursuant to paragraph (e)(i)(A)
          hereof  of only a  portion  of the then  outstanding  shares of Senior
          Preferred Stock, the Corporation shall effect such redemption on a pro
          rata basis  according  to the number of shares  held by each Holder of
          Senior  Preferred  Stock,  except that the Corporation may redeem such
          shares  held by Holders  of fewer  than ten shares (or shares  held by
          Holders  who  would  hold  less  than ten  shares  as a result of such
          redemption), as may be determined by the Corporation.

               (ii) Mandatory  Redemption.  On December 10, 2007 (the "Mandatory
          Redemption  Date"),  the  Corporation  shall redeem,  to the extent of
          funds  legally  available  therefor,  in the  manner  provided  for in
          paragraph  (e) (iii)  hereof,  all of the  shares of Senior  Preferred
          Stock then  outstanding  at a  redemption  price  equal to 100% of the
          Liquidation Preference per share, plus, without duplication, an amount
          in cash  equal to all  accumulated  and  unpaid  dividends  per  share
          (including  an amount in cash  equal to a  prorated  dividend  for the
          period  from  the  Dividend  Payment  Date  immediately  prior  to the
          Redemption Date to the Redemption Date).

               (iii)  Procedures  for  Redemption.  (A) At least 30 days and not
          more than 60 days  prior to the date fixed for any  redemption  of the
          Senior Preferred Stock, written notice (the "Redemption Notice") shall
          be given by  first-class  mail,  postage  prepaid,  to each  Holder of
          record on the  record  date  fixed for such  redemption  of the Senior
          Preferred Stock at such Holder's address as it appears in the register
          maintained  by the  Transfer  Agent for the  Senior  Preferred  Stock,
          provided  that no  failure  to give  such  notice  nor any  deficiency
          therein shall affect the validity of the procedure for the  redemption
          of any shares of Senior  Preferred  Stock to be redeemed  except as to
          the Holder or Holders to whom the  Corporation has failed to give said
          notice  or  except  as to the  Holder  or  Holders  whose  notice  was
          defective. The Redemption Notice shall state:

                        (1)  whether the redemption is pursuant to paragraph (e)
                  (i)(A) or (C) or paragraph (e)(ii)hereof;

                        (2)  the redemption price;

                        (3)  whether all or less than all the outstanding shares
                  of  Senior  referred  Stock are  to  be redeemed and the total
                  number of shares of Senior Preferred Stock being redeemed;

                        (4)  the Redemption Date;

                        (5)  that the Holder is to surrender to the Corporation,
                  in the  manner, at  the  place or  places  and  at  the  price
                  designated, his certificate or certificates representing   the
                  shares of Senior Preferred Stock to be redeemed; and

                        (6)  that  dividends  on the  shares of Senior Preferred
                  Stock to be redeemed shall cease  to  accumulate and accrue on
                  such  Redemption Date  unless  the Corporation defaults in the
                  payment of the redemption price.

               (B) Each Holder shall  surrender the  certificate or certificates
          representing such shares of Senior Preferred Stock to the Corporation,
          duly endorsed (or otherwise in proper form for transfer, as determined
          by the Corporation),  in the manner and at the place designated in the
          Redemption  Notice,  and on the  Redemption  Date the full  redemption
          price for such  shares  shall be payable  in cash to the Person  whose
          name appears on such certificate or certificates as the owner thereof,
          and each surrendered certificate shall be canceled and retired. In the
          event  that  less  than  all of the  shares  represented  by any  such
          certificate  are  redeemed,   a  new   certificate   shall  be  issued
          representing the unredeemed shares.

               (C) On and after the  Redemption  Date,  unless  the  Corporation
          defaults in the payment in full of the  applicable  redemption  price,
          dividends on Senior  Preferred Stock called for redemption shall cease
          to accumulate on the Redemption Date, and all rights of the Holders of
          redeemed shares shall terminate with respect thereto on the Redemption
          Date, other than the right to receive the redemption price;  provided,
          however, that if a Redemption Notice shall have been given as provided
          in paragraph  (iii)(A)  above and the funds  necessary for  redemption
          (including  an amount in cash in  respect of all  dividends  that will
          accumulate  to  the  Redemption  Date)  shall  have  been  irrevocably
          deposited  in trust for the equal and ratable  benefit for the Holders
          of the shares of Senior  Preferred Stock to be redeemed,  then, at the
          close  of  business  on the  Business  Day on  which  such  funds  are
          segregated  and set aside,  the  Holders of the shares to be  redeemed
          shall  cease  to be  stockholders  of the  Corporation  and  shall  be
          entitled only to receive the redemption price.

               (D) All of the shares of the Senior Preferred Stock referenced in
          and  created by this  Certificate  of  Designation  shall at all times
          (including during any bankruptcy  proceeding) be treated as and deemed
          to be equity interests in the Corporation.

               (f) Voting Rights.


               (i) The Holders of Senior  Preferred  Stock,  except as otherwise
          required under Delaware law or as set forth in paragraphs  (ii), (iii)
          and (iv)  below,  shall not be entitled  or  permitted  to vote on any
          matter  required or permitted to be voted upon by the  stockholders of
          the Corporation.

               (ii) (A) So long as any  shares  of  Senior  Preferred  Stock are
          outstanding,  the Corporation  shall not authorize or issue any Parity
          Securities (except pursuant to the Registration Rights Agreement or in
          connection with the refinancing and concurrent  redemption of all, but
          not less than all, of the outstanding  Senior Preferred Stock) without
          the affirmative vote or consent of Holders of at least 60% of the then
          outstanding shares of Senior Preferred Stock, voting or consenting, as
          the case may be, as one class, given in person or by proxy,  either in
          writing or by resolution adopted at an annual or special meeting.

               (B)  So  long  as  any  shares  of  Senior  Preferred  Stock  are
          outstanding,  the Corporation  shall not authorize or issue any Senior
          Securities  without the  affirmative  vote or consent of Holders of at
          least 60% of the then  outstanding  shares of Senior  Preferred Stock,
          voting  or  consenting,  as the case may be,  as one  class,  given in
          person or by proxy,  either in writing or by resolution  adopted at an
          annual or special meeting.

               (C)  So  long  as  any  shares  of  Senior  Preferred  Stock  are
          outstanding,  the  Corporation  shall not  amend  this  Resolution  or
          Certificate  of  Designation  so as to affect  adversely the specified
          rights, preferences,  privileges or voting rights of Holders of shares
          of Senior  Preferred Stock without the affirmative  vote or consent of
          Holders  of at least a  majority  of the then  outstanding  shares  of
          Senior Preferred Stock,  voting or consenting,  as the case may be, as
          one  class,  given in  person or by proxy,  either  in  writing  or by
          resolution adopted at an annual or special meeting; provided, however,
          that no such  amendment  or waiver  may,  without  the  prior  written
          consent of (x) the Holder of each share of Senior Preferred Stock then
          outstanding and affected thereby,  (i) reduce the dividend rate on any
          share  of  Senior  Preferred   Stock,   (ii)  postpone  the  Mandatory
          Redemption Date or any Dividend Payment Date with respect to any share
          of  Senior  Preferred  Stock,  (iii)  change  the  percentage  of  the
          aggregate  outstanding  number of shares of Senior Preferred Stock the
          Holders of which shall be required to consent or take any other action
          under  this  Certificate  of  Designation  or (iv) make any  change to
          clauses (1), (2) or (4) of the definition of Voting Rights  Triggering
          Event and (y) at least 66 2/3% of the Holders of the then  outstanding
          shares  of Senior  Preferred  Stock,  (i)  subject  any  Holder to any
          additional obligation hereunder or (ii) make any change to clauses (3)
          or (5) of the definition of Voting Rights Triggering Event.

               (iii)  (A)  If  (1)  dividends   accruing  and,  if   applicable,
          accumulating on the Senior  Preferred Stock after December 1, 2004 are
          in  arrears  and not paid in cash for one or more  quarterly  Dividend
          Periods (whether or not consecutive) (a "Dividend  Default");  (2) the
          Corporation  fails to  redeem  all of the then  outstanding  shares of
          Senior  Preferred Stock on the Mandatory  Redemption Date or otherwise
          fails to  discharge  any  redemption  obligation  with  respect to the
          Senior  Preferred Stock; (3) a Change of Control occurs and either (x)
          the Corporation does not make an offer pursuant to paragraph (e)(i)(C)
          within 30 days  after such  Change of  Control or (y) the  Corporation
          fails to redeem any shares  validly  tendered in connection  with such
          offer in accordance  with  paragraph  (e)(i)(C);  (4) the  Corporation
          breaches  or  violates  one or more of the  provisions  set  forth  in
          paragraph  (j)  hereof  and the breach or  violation  continues  for a
          period  of 60 days or  more  after  the  Corporation  receives  notice
          thereof specifying the default from the Holders of at least 50% of the
          shares of Senior  Preferred Stock then  outstanding;  or (5) a payment
          default occurs under any mortgage, indenture or instrument under which
          there may be issued or by which there may be secured or evidenced  any
          Indebtedness of the Corporation or any of the Restricted  Subsidiaries
          (or payment of which is  guaranteed by the  Corporation  or any of the
          Restricted  Subsidiaries),  whether such Indebtedness or guarantee now
          exists,  or is created  after the date hereof  and, in each case,  the
          principal amount of any such Indebtedness, together with the principal
          amount of any other such  Indebtedness  under which a payment  default
          has  occurred,  aggregates  $10.0 million or more (other than any such
          payment  default  being  contested in good faith by the  Corporation),
          then in the  case of any of  clauses  (1)  through  (5)  (each of such
          clauses (1)  through  (5) a "Voting  Rights  Triggering  Event"),  the
          number  of  directors  constituting  the Board of  Directors  shall be
          adjusted by the number, if any, necessary to permit the Holders of the
          Senior Preferred Stock,  voting  separately and as one class, to elect
          that number of  directors  constituting  at least 25%  (rounded to the
          nearest whole number) of the Board of Directors;  provided,  that such
          number of  directors  shall not be less than two;  provided,  further,
          that, in the event more than one of the above defaults occurs,  at the
          same or at different  times, the maximum number of directors that such
          Holders  shall  be  entitled  to  elect is that  number  of  directors
          constituting at least 25% (rounded to the nearest whole number) of the
          Board of Directors;  provided, that such number of directors shall not
          be less than two.  Such  members  of the Board of  Directors  shall be
          elected by a  plurality  vote of the  Holders of the Senior  Preferred
          Stock at a meeting  therefor called upon the occurrence of such Voting
          Rights Triggering Event, and at every subsequent  meeting at which the
          terms of office of the  directors  so elected by the Holders of Senior
          Preferred   Stock  expire   (other  than  as  described  in  paragraph
          (f)(iii)(B)  below).  Such  Holders  shall be entitled  to  cumulative
          voting rights in  connection  with the election of such members of the
          Board of Directors.  In addition to the voting rights provided herein,
          any  Significant   Holder  shall  be  entitled  to  an  injunction  or
          injunctions  to prevent  material  breaches of the  provisions of this
          Certificate of Designation  and to enforce  specifically  the remedies
          under  this  Certificate  of  Designation  in any court of the  United
          States  or any  state  thereof  having  jurisdiction,  this  being  in
          addition  to any other  remedy to which such Holder may be entitled at
          law  or in  equity;  provided  that,  notwithstanding  the  foregoing,
          Holders  holding at least a majority  of the then  outstanding  Senior
          Preferred  Stock may by written consent waive any such material breach
          and such Significant Holder shall thereafter terminate its enforcement
          action with respect to such material breach. No such waiver or consent
          shall extend to any subsequent or other material  breach or impair any
          right consequent thereon except to the extent expressly so waived.

               (B) The right of the Holders of the Senior Preferred Stock voting
          together  as a  separate  class  to  elect  members  of the  Board  of
          Directors as set forth in paragraph  (f)(iii)(A)  above shall continue
          until  such  time  as (x) in the  event  such  right  arises  due to a
          Dividend  Default,  all such accrued  dividends that are in arrears on
          the Senior  Preferred Stock are paid in full in cash; (y) in the event
          such right  arises due to a Change of  Control,  an offer  pursuant to
          paragraph  (e)(i)(C) is made and the related redemption is consummated
          at any time within 120 days after such  Change of Control;  and (z) in
          all other cases, the event, failure,  breach or default giving rise to
          such  Voting  Rights  Triggering  Event  is  remedied  or cured by the
          Corporation  or waived by the  Holders of at least a  majority  of the
          shares of Senior Preferred Stock then outstanding and entitled to vote
          thereon,  at which time (1) the special right of the Holders of Senior
          Preferred  Stock so to vote as a class for the election of  directors,
          (2) the term of office of the  directors  elected  by the  Holders  of
          Senior Preferred Stock shall each terminate and the directors  elected
          by the holders of Common Stock or Capital Stock (other than the Senior
          Preferred  Stock) shall  constitute  the entire Board of Directors and
          (3) such Voting  Rights  Triggering  Event shall be deemed to cease to
          exist  or be  continuing.  At any  time  after  voting  power to elect
          directors shall have become vested and be continuing in the Holders of
          Senior Preferred Stock pursuant to paragraph  (f)(iii)  hereof,  or if
          vacancies  shall  exist in the  offices  of  directors  elected by the
          Holders of Senior Preferred Stock, a proper officer of the Corporation
          may, and upon the written request of the Holders of record of at least
          25% of the shares of Senior Preferred Stock then outstanding addressed
          to the secretary of the Corporation  shall,  call a special meeting of
          the Holders of Senior Preferred Stock, for the purpose of electing the
          directors  which such Holders are  entitled to elect.  If such meeting
          shall not be called by a proper officer of the  Corporation  within 20
          days after personal service of said written request upon the secretary
          of the  Corporation,  or within 20 days after  mailing the same within
          the United States by certified mail, addressed to the secretary of the
          Corporation at its principal  executive  offices,  then the Holders of
          record of at least 25% of the outstanding  shares of Senior  Preferred
          Stock may  designate in writing one Holder to call such meeting at the
          expense  of the  Corporation,  and such  meeting  may be called by the
          Person so designated  upon the notice required for the annual meetings
          of  stockholders of the Corporation and shall be held at the place for
          holding  the annual  meetings  of  stockholders.  Any Holder of Senior
          Preferred Stock so designated  shall have, and the  Corporation  shall
          provide,  access to the lists of stockholders to be called pursuant to
          the provisions hereof.

               (C) At any meeting held for the purpose of electing  directors at
          which the  Holders  of Senior  Preferred  Stock  shall have the right,
          voting  together as a separate class, to elect directors as aforesaid,
          the  presence  in  person  or by  proxy of the  Holders  of at least a
          majority of the outstanding  shares of Senior Preferred Stock entitled
          to vote thereat shall be required to constitute a quorum of the Senior
          Preferred Stock.

               (D) Any vacancy  occurring in the office of a director elected by
          the  Holders  of the  Senior  Preferred  Stock  may be  filled  by the
          remaining  director  elected by the  Holders  of the Senior  Preferred
          Stock unless and until such vacancy  shall be filled by the Holders of
          the Senior Preferred Stock.

               (E)  Notwithstanding  anything to the contrary in this  paragraph
          (f), DB Capital  Investors,  L.P.,  First Union  Investors,  Inc.  and
          Heller  Financial,  Inc. or any of their respective direct or indirect
          transferees of shares of the Class B Senior  Preferred  Stock,  or any
          other Holder that is a bank holding  company or any affiliate  thereof
          (each, a "Regulated  Holder"),  shall not be entitled to vote with the
          other  Holders  of Senior  Preferred  Stock  unless,  until and to the
          extent (x)  permitted  by the Bank  Holding  Company  Act of 1956,  as
          amended,  and  Section  225.2(q)(2)(i)  of  Regulation  Y  promulgated
          thereunder,  and (y) such  Regulated  Holder  provides  written notice
          thereof  to  the  Corporation.   Notwithstanding   the  foregoing  the
          Corporation  shall  send to each  Regulated  Holder  any  information,
          consent  solicitation  documents,  notices or any other  documents  or
          correspondence that is sent to the Holders. Each such Regulated Holder
          shall have 10 days after  receipt of such  information,  documents  or
          notices to provide the Corporation with notice that it is permitted to
          vote on any such  matter  set  forth  therein;  provided,  that if any
          Regulated  Holder does not give the Corporation  notice within such 10
          days such Regulated Holder shall be deemed not to be permitted to vote
          on any such matter.

               (iv) In any case in which the  Holders  of the  Senior  Preferred
          Stock  shall be entitled to vote  pursuant  to this  paragraph  (f) or
          pursuant  to  Delaware  law,  each  Holder of Senior  Preferred  Stock
          entitled to vote with  respect to such matter shall be entitled to one
          vote for each share of Senior Preferred Stock held.

               (v) Any action  required or permitted to be taken at a meeting of
          Holders  may be taken  without a  meeting,  without  prior  notice and
          without a vote,  if one or more written  consents,  setting  forth the
          action so taken,  shall be signed by the Holders of outstanding Senior
          Preferred  Stock having not less than the minimum number of votes that
          would be  necessary  to  authorize or take such action at a meeting at
          which all shares of Senior  Preferred  Stock  entitled to vote thereon
          were present and voted.

               (g) Conversion or Exchange;  Registration  Rights. The Holders of
          shares of Senior  Preferred Stock shall not have any rights  hereunder
          to convert such shares into or exchange  such shares for shares of any
          other class or classes or of any other  series of any class or classes
          of Capital  Stock of the  Corporation  other than as  provided  in the
          Registration  Rights  Agreement.  The  Holders  of  shares  of  Senior
          Preferred  Stock shall have the rights  described in the  Registration
          Rights Agreement.

               (h)  Reissuance  of  Senior  Preferred  Stock.  Shares  of Senior
          Preferred  Stock that have been issued and  reacquired  in any manner,
          including  shares  purchased  or  redeemed or  exchanged,  shall (upon
          compliance  with any  applicable  provisions  of the laws of Delaware)
          have the status of authorized and unissued  shares of Preferred  Stock
          undesignated as to series and may be redesignated and reissued as part
          of any series of Preferred  Stock;  provided that any issuance of such
          shares of Preferred Stock must be in compliance with the terms hereof.

               (i) Business Day. If any payment, redemption or exchange shall be
          required  by the  terms  hereof  to be  made  on a day  that  is not a
          Business Day, such  payment,  redemption or exchange  shall be made on
          the immediately succeeding Business Day.

               (j) Certain Covenants.

               (i) Intentionally Omitted.

               (ii) Restricted Payments.

               (A) The Corporation  shall not, and shall not cause or permit any
          of the Restricted Subsidiaries to, directly or indirectly:

               (i) declare or pay any dividend or make any other distribution or
          payment  on or in respect of Capital  Stock or  options,  warrants  or
          rights to purchase  Capital Stock of the  Corporation  (other than (x)
          dividends  or  distributions  payable  solely in  shares of  Qualified
          Capital  Stock of the  Corporation  or in  options,  warrants or other
          rights to acquire  shares of such  Qualified  Capital  Stock,  and (y)
          subject to paragraph (c)(iv), dividends or distributions in respect of
          Senior  Securities or Parity  Securities of the Corporation  that were
          issued in accordance with paragraph (f)(ii)(A) or (B), as applicable);

               (ii) purchase, redeem, defease or otherwise acquire or retire for
          value,  directly or  indirectly  (including  through  the  purchase of
          Capital Stock or options, warrants or rights to purchase Capital Stock
          of any Person that  directly or  indirectly  owns Capital Stock of the
          Corporation),  the  Capital  Stock or  options,  warrants or rights to
          purchase  Capital  Stock of the  Corporation  (other than (x) any such
          Capital Stock owned by the Corporation  (other than Redeemable Capital
          Stock) or (y)  subject to  paragraph  (c)(iv),  Senior  Securities  or
          Parity  Securities of the  Corporation  that were issued in accordance
          with paragraph (f)(ii)(A) or (B), as applicable,  or options, warrants
          or other rights to acquire such Capital Stock); or

               (iii) make any Investment  (other than any Permitted  Investment)
          in any Person;

(any  of  the  foregoing   actions  described  in  clauses  (i)  through  (iii),
collectively,   "Restricted  Payments"),   unless  (1)  immediately  before  and
immediately after giving effect to such Restricted Payment on a pro forma basis,
no Voting Rights  Triggering Event (other than a Voting Rights  Triggering Event
described in clause (3) or (5) of paragraph (f)(iii)(A)) shall have occurred and
be continuing;  (2) immediately  before and  immediately  after giving effect to
such Restricted  Payment on a pro forma basis, the Corporation could incur $1.00
of additional  Indebtedness (other than Permitted  Indebtedness) under paragraph
(j)(iv);  and (3) after giving effect to the proposed  Restricted  Payment,  the
aggregate  amount of all such  Restricted  Payments  declared or made (or deemed
made) after the Issue Date, does not exceed the sum of:

               (I)  50%  of  the  cumulative  Consolidated  Net  Income  of  the
          Corporation  during  the period  (treated  as one  accounting  period)
          beginning  on  the  Issue  Date  and  ending  on the  last  day of the
          Corporation's  most recently  ended fiscal  quarter for which internal
          financial  statements  are  available  at or prior to the time of such
          Restricted  Payment (or, if such  cumulative  Consolidated  Net Income
          shall be a deficit, minus 100% of such deficit); plus

               (II) 100% of the aggregate net cash proceeds  received  after the
          Issue Date by the Corporation from the issuance or sale (other than to
          any of its Subsidiaries) of Qualified Capital Stock of the Corporation
          or from the  exercise of any  options,  warrants or rights to purchase
          such  Qualified  Capital  Stock of the  Corporation  or of  Redeemable
          Capital  Stock or debt  securities of the  Corporation  that have been
          converted into such Qualified  Capital Stock or any options,  warrants
          or rights to purchase such Qualified  Capital Stock  (except,  in each
          case,  to the extent such  proceeds  are used to  purchase,  redeem or
          otherwise  retire  Capital  Stock as set forth below in clause (ii) or
          (iv) of paragraph (B) below); plus

               (III)  in  the  case  of  the  disposition  or  repayment  of any
          Investment  (other than a Permitted  Investment)  made after the Issue
          Date,  an amount (to the  extent  not  included  in  Consolidated  Net
          Income)  equal to the lesser of (x) the return of capital with respect
          to such  Investment,  less the cost of disposition of such  Investment
          and (y) the initial amount of such Investment; plus

               (IV)  so  long  as  the  Designation  thereof  was  treated  as a
          Restricted  Payment  made after the Issue  Date,  with  respect to any
          Unrestricted  Subsidiary  that has been  redesignated  as a Restricted
          Subsidiary   after  the  Issue  Date  in  accordance   with  paragraph
          (j)(xi),the  lesser  of (x) the net book  value  of the  Corporation's
          Investment  in  such  Unrestricted  Subsidiary  at the  time  of  such
          redesignation  and (y) the Fair Market Value of such Investment at the
          time of such redesignation; plus

               (V) 100% of the aggregate  amounts  contributed to the capital of
          the Corporation since the Issue Date; plus

               (VI) 50% of any dividends received by the Corporation or a Wholly
          Owned Restricted  Subsidiary (except to the extent that such dividends
          were already included in Consolidated Net Income) after the Issue Date
          from an Unrestricted Subsidiary.

               (B)  Notwithstanding the foregoing clause (A), and in the case of
clauses (iii),(iv) and (vi) below, so long as no Voting Rights  Triggering Event
(other than a Voting  Rights  Triggering  Event described in clause (3) or (5)of
paragraph  (f)(iii)(A))  shall have  occurred and be  continuing  or would arise
therefrom,  the  foregoing  provisions  of clause  (A) shall  not  prohibit  the
following actions,  which shall, however, be subject to paragraph (c)(iv), (each
of clauses (i) through (ix) being referred to as a "Permitted Payment"):

               (i) the payment of any dividend or redemption  payment  within 60
          days  after  the  date of  declaration  thereof,  if at  such  date of
          declaration  such  payment was  permitted  by the  provisions  of this
          Certificate of Designation, including as described under paragraph (A)
          of this paragraph (j)(ii);

               (ii)  the  repurchase,   redemption,   or  other  acquisition  or
          retirement of any shares of Capital Stock (or any options, warrants or
          rights to purchase Capital Stock) of the Corporation or any Restricted
          Subsidiary in exchange for  (including  any such exchange  pursuant to
          the exercise of a conversion  right or  privilege in  connection  with
          which cash is paid in lieu of the issuance of fractional  shares),  or
          out of the net cash proceeds of a substantially  concurrent  issue and
          sale for cash to any Person (other than to a Restricted  Subsidiary of
          the  Corporation)  of, shares of Qualified  Capital Stock (or options,
          warrants or rights to purchase such  Qualified  Capital  Stock) of the
          Corporation; provided that the net cash proceeds that are utilized for
          any such repurchase, redemption or other acquisition or retirement are
          excluded from clause (II) of paragraph (A) of this paragraph (j)(ii);

               (iii)  Restricted  Payments in an aggregate  amount not to exceed
          $10.0 million;

               (iv)  Investments  (in  addition  to  Permitted  Investments)  in
          Persons  engaged in a Permitted  Business that are made out of the net
          cash  proceeds  of the  issuance  of  Qualified  Capital  Stock of the
          Corporation; provided, that (x) such Investment is made within 30 days
          of the  receipt of the  proceeds  of the  issuance  of such  Qualified
          Capital  Stock  and  (y)  such  Investment  together  with  all  other
          Investments  made  pursuant  to this  clause  (iv) does not  exceed an
          aggregate  amount of $15.0 million;  provided,  further,  that the net
          cash proceeds from the sale of such shares of Qualified  Capital Stock
          are  excluded  from clause  (II) of  paragraph  (A) of this  paragraph
          (j)(ii);

               (v) subject to paragraph (c)(iv), any dividends or other payments
          on or with respect to the Senior Preferred Stock or Parity  Securities
          issued in accordance with paragraph (f)(ii);

               (vi) the repurchase,  redemption, retirement or other acquisition
          for value of any  shares of Capital  Stock (or  options,  warrants  or
          rights to purchase Capital Stock) of the Corporation or any Restricted
          Subsidiary (other than any such repurchase,  redemption, retirement or
          other acquisition in connection with the Recapitalization) held by any
          director,  officer  or  employee  of  the  Corporation  or  any of its
          Restricted   Subsidiaries   pursuant  to  any  employment   agreement,
          management equity subscription agreement,  stock option or acquisition
          agreement;  provided,  that  the  aggregate  price  paid  for all such
          repurchased,  redeemed, acquired or retired Capital Stock (or options,
          warrants  or  rights  to  purchase  Capital  Stock)  (x) from  current
          employees of the  Corporation  or any of its  Restricted  Subsidiaries
          shall not exceed $1.0 million or (y) from former  directors,  officers
          or employees of the Corporation or any of its Restricted  Subsidiaries
          shall not exceed $3.0  million,  in each case in the  aggregate in any
          twelve-month  period  (other  than  any such  repurchase,  redemption,
          retirement   or   other    acquisition   in   connection    with   the
          Recapitalization);

               (vii)  repurchases  of Capital  Stock (or  options,  warrants  or
          rights  to  purchase  Capital  Stock)  deemed to occur  upon  cashless
          exercise  of stock  options  to the  extent  such  Capital  Stock  (or
          options,  warrants or rights to purchase  Capital Stock)  represents a
          portion of the exercise  price of such options or related  withholding
          taxes (but only to the  extent  such  withholding  taxes do not exceed
          $250,000 in any twelve-month period);

               (viii)  any  payments  on  Redeemable  Capital  Stock  issued  in
          accordance with this Certificate of Designation; and

               (ix)  payments of up to $3.0  million  with  respect to which the
          Corporation  has  no  indemnification   rights  under  the  agreements
          governing the Recapitalization in connection with the final resolution
          of  any  disputes  existing  as of  the  Issue  Date  regarding  stock
          ownership.

               In computing the amount of Restricted  Payments  previously  made
for  purposes  of  clause  (3) of  paragraph  (A)  of  this  paragraph  (j)(ii),
Restricted  Payments under the immediately  preceding clauses (i) and (vi) shall
be included.

               The amount of all Restricted  Payments (other than cash) shall be
the Fair Market Value  (evidenced  by a resolution of the Board of Directors set
forth in an officers'  certificate  delivered to the Significant Holders) on the
date of the Restricted Payment of the asset(s) proposed to be transferred by the
Corporation or such Restricted  Subsidiary,  as the case may be, pursuant to the
Restricted  Payment.  Not later than the date of making any Restricted  Payment,
the  Corporation   shall  deliver  to  the  Significant   Holders  an  officers'
certificate  stating that such Restricted Payment is permitted and setting forth
the basis upon which the  calculations  required by this paragraph  (j)(ii) were
computed,  which  calculations  may  be  based  upon  the  Corporation's  latest
available  financial  statements.   No  payment  made  in  connection  with  the
Recapitalization shall be deemed to be a Restricted Payment hereunder.

              (iii) Dividend and Other Payment Restrictions Affecting Restricted
Subsidiaries.  The  Corporation  shall not, and shall not cause or permit any of
the Restricted  Subsidiaries  to,  directly or  indirectly,  create or otherwise
cause or suffer to exist or become  effective or enter into any  agreement  with
any Person that would cause to become effective,  any consensual  encumbrance or
restriction of any kind, on the ability of any  Restricted  Subsidiary to (A)(i)
pay  dividends,  in cash or otherwise,  or make any other  distributions  to the
Corporation  or any of the  Restricted  Subsidiaries  (x) on or in  respect  its
Capital Stock or (y) with respect to any other interest or participation  in, or
measured by, its profits,  or (ii) pay any Indebtedness  owed to the Corporation
or  any  of  the  Restricted  Subsidiaries,  (B)  make  any  Investment  in  the
Corporation or any of the Restricted Subsidiaries or (C) sell, lease or transfer
any of its  properties  or assets to the  Corporation  or any of the  Restricted
Subsidiaries,  except for such encumbrances or restrictions existing under or by
reason  of:  (i) any  encumbrance  or  restriction  existing  under  the  Credit
Agreement or the Indenture and any other agreement, in each case as in effect on
the Issue Date, (ii) customary non-assignment provisions in leases, licenses and
other agreements  entered into in the ordinary course of business and consistent
with past practices,  (iii) Purchase Money  Obligations for property acquired in
the ordinary course of business that impose restrictions of the nature described
in  clause  (C) above on the  property  so  acquired,  (iv) any  encumbrance  or
restriction, with respect to a Person that is not a Restricted Subsidiary on the
Issue Date in existence at the time such Person becomes a Restricted  Subsidiary
and not  incurred  in  connection  with,  or in  contemplation  of,  such Person
becoming a Restricted Subsidiary;  provided, however, that such encumbrances and
restrictions  are not  applicable  to the  Corporation  or any other  Restricted
Subsidiary,  or the  properties  or  assets  of  the  Corporation  or any  other
Restricted  Subsidiary,  (v) customary restrictions with respect to a Restricted
Subsidiary  pursuant to an agreement  that has been entered into for the sale or
disposition of all or  substantially  all of the Capital Stock or assets of such
Restricted Subsidiary; provided, however, that any such restriction relates only
to the Capital Stock or assets being sold pursuant to such  agreement,  (vi) any
customary  restriction in an agreement  governing  Indebtedness  of a Restricted
Subsidiary  incurred after the Issue Date in compliance with paragraph  (j)(iv);
(vii) any encumbrance or restriction  existing under any agreement that extends,
renews,  refinances or replaces the agreements  containing the  encumbrances  or
restrictions  in the  foregoing  clause  (i),  (iii) or (iv),  or in this clause
(vii); provided, however, that the terms and conditions of any such encumbrances
or  restrictions  are no more  restrictive  than those  under or pursuant to the
agreement so extended,  renewed,  refinanced or replaced;  and (viii) applicable
law.

               (iv) Incurrence of Indebtedness.

               (A) The Corporation shall not,  and shall not cause or permit any
of the  Restricted  Subsidiaries  to,  directly or  indirectly,  create,  incur,
assume, issue,  guarantee or in any manner become liable for or with respect to,
contingently  or  otherwise  (in each case,  to  "incur"),  the  payment of, any
Indebtedness (including any Acquired Indebtedness);  provided, however, that the
Corporation  or any  Restricted  Subsidiary  may incur  Indebtedness  (including
Acquired  Indebtedness),  if, in either case, immediately after giving pro forma
effect thereto,  the Consolidated Fixed Charge Coverage Ratio of the Corporation
is at least equal to 2.0:1.0.

               (B)  Notwithstanding  the foregoing,  to the extent  specifically
set forth below, the Corporation and the Restricted  Subsidiaries may incur each
and all of the following (collectively, "Permitted Indebtedness"):

               (i)   Indebtedness   of  the   Corporation   and  its  Restricted
          Subsidiaries  under  the  Senior  Subordinated  Notes  and  guarantees
          thereof in an aggregate principal amount, when taken together with any
          refinancings  thereof  pursuant to clause (ix),  not to exceed  $100.0
          million at any one time outstanding;

               (ii)   Indebtedness   of  the   Corporation  and  its  Restricted
          Subsidiaries under the Credit Agreement (and guarantees thereof) in an
          aggregate  principal  amount not to exceed $475.0  million at any time
          outstanding,  less the principal  amount of any scheduled or mandatory
          payments made under the Credit Agreement to the extent the commitments
          thereunder are reduced in connection therewith;

               (iii)   Indebtedness   of  the   Corporation  or  any  Restricted
          Subsidiary  outstanding on the Issue Date (other than under the Credit
          Agreement and the Senior Subordinated Notes);

               (iv)  Indebtedness  of the  Corporation  owing to a Wholly  Owned
          Restricted  Subsidiary for so long as such  Indebtedness is owing to a
          Wholly Owned  Restricted  Subsidiary;  provided that the  disposition,
          pledge or transfer of any such  Indebtedness to a Person (other than a
          disposition,   pledge  or  transfer  to  a  Wholly  Owned   Restricted
          Subsidiary)  shall be deemed to be an incurrence of such  Indebtedness
          by the Corporation not permitted by this clause (iv);

               (v) Indebtedness of a Restricted  Subsidiary owing to and held by
          the Corporation or another  Restricted  Subsidiary;  provided that (a)
          any  disposition,  pledge or  transfer of any such  Indebtedness  to a
          Person (other than the Corporation or a Restricted  Subsidiary)  shall
          be deemed to be an incurrence of such  Indebtedness by the obligor not
          permitted  by this clause  (v),  and (b) any  transaction  pursuant to
          which any Restricted  Subsidiary,  which has Indebtedness owing to the
          Corporation  or  any  other  Restricted  Subsidiary,  ceases  to  be a
          Restricted  Subsidiary  shall  be  deemed  to  be  the  incurrence  of
          Indebtedness  by such  Restricted  Subsidiary that is not permitted by
          this clause (v);

               (vi)  the  incurrence  by  the   Corporation  or  any  Restricted
          Subsidiary  of  Hedging  Obligations  that  are  incurred  (a) for the
          purpose of fixing or hedging  interest  rate risk with  respect to any
          Indebtedness  that is  permitted  to be  incurred by the terms of this
          Certificate of Designation or (b) for the purpose of fixing or hedging
          currency exchange rate risk with respect to any currency exchanges, in
          either case not for speculative purposes;

               (vii)   Indebtedness   of  the   Corporation  or  any  Restricted
          Subsidiary  represented by Capitalized  Lease  Obligations or Purchase
          Money  Obligations  or  other  Indebtedness  incurred  or  assumed  in
          connection  with the  acquisition  or  development of real or personal
          (tangible  or  intangible)  property  in each  case  incurred  for the
          purpose of  financing or  refinancing  all or any part of the purchase
          price,  or  cost  of  installation,  construction  or  improvement  of
          property used in the business of the  Corporation  or such  Restricted
          Subsidiary, in an aggregate principal amount, when taken together with
          any refinancings  thereof pursuant to clause (ix), not to exceed $10.0
          million at any one time outstanding;

               (viii)  letters  of  credit  to  support   workers   compensation
          obligations  and bankers  acceptances and  performance  bonds,  surety
          bonds and performance guarantees, of the Corporation or any Restricted
          Subsidiary,   in  each  case,  in  the  ordinary  course  of  business
          consistent with past practice;

               (ix)  any  renewals,   extensions,   substitutions,   refundings,
          refinancings or replacements  (collectively,  a "refinancing")  of any
          Indebtedness incurred under paragraph (j)(iv)(A) above or described in
          clauses  (B)(i),  (ii),  (iii) and  (vii),  including  any  successive
          refinancings  so long as the aggregate  principal  amount (or accreted
          value,  if  applicable)  of  Indebtedness  represented  thereby is not
          increased by such  refinancing plus the amount of any premium or other
          payment  required  to be paid in  connection  with such a  refinancing
          pursuant to the terms of the  Indebtedness  being  refinanced plus the
          amount of  expenses  of the  Corporation  or a  Restricted  Subsidiary
          incurred in connection with such refinancing and such refinancing does
          not reduce the Average Life to Stated  Maturity or the Stated Maturity
          of such Indebtedness;

               (x) guarantees by the Corporation or any Restricted Subsidiary of
          Indebtedness incurred by the Corporation or a Restricted Subsidiary so
          long as the  incurrence of such  Indebtedness  by the primary  obligor
          thereon  was  permitted  under  the  terms  of  this   Certificate  of
          Designation;

               (xi)   the   incurrence   by   the   Corporation's   Unrestricted
          Subsidiaries of Non-Recourse Debt; provided, however, that if any such
          Indebtedness  ceases  to  be  Non-Recourse  Debt  of  an  Unrestricted
          Subsidiary,  such event shall be deemed to constitute an incurrence of
          Indebtedness by a Restricted Subsidiary of the Corporation; and

               (xii)   Indebtedness   of  the   Corporation  or  any  Restricted
          Subsidiary  in addition to that  described in clauses (i) through (xi)
          above, and any refinancing thereof, so long as the aggregate principal
          amount of all such  additional  Indebtedness  shall not  exceed  $20.0
          million  outstanding  at any one time in the aggregate (all or part of
          which may, but need not, be incurred under the Credit Agreement).

               (C) For  purposes  of determining  compliance with this paragraph
(j)(iv),  in the event that an item of  Indebtedness  meets the criteria of more
than one of the  categories  of  Indebtedness  described  in clauses (i) through
(xii) of the immediately  preceding paragraph (B), the Corporation shall, in its
sole discretion,  classify such item of Indebtedness in any manner that complies
with this paragraph  (j)(iv) and will only be required to include the amount and
type of such  Indebtedness  in one of such  clauses  or  pursuant  to  paragraph
(j)(iv)(A);  provided that (1) Indebtedness outstanding on the Issue Date (other
than under the Credit Agreement or the Senior Subordinated Notes) will be deemed
outstanding  under  clause  (B)(iii),  and (2)  Indebtedness  under  the  Credit
Agreement  (including  amounts  outstanding  on the Issue  Date) of up to $475.0
million (as reduced under clause  (B)(ii)) will be deemed  incurred under clause
(B)(ii).  Accrual of interest,  accretion  of accreted  value and the payment of
interest through the issuance of securities  paid-in-kind shall not be deemed to
be an incurrence of Indebtedness for purposes of this paragraph (j)(iv).

               (v) Transactions with Affiliates. The Corporation shall not,  and
shall  not cause or  permit  any of the  Restricted  Subsidiaries  to,  make any
payment  to,  or  sell,  lease,  transfer  or  otherwise  dispose  of any of its
properties  or assets to, or purchase any property or assets from, or enter into
or make or amend  any  contract,  agreement,  understanding,  loan,  advance  or
guarantee  with, or for the benefit of, any Affiliate of the Corporation or of a
Restricted  Subsidiary (other than transactions between or among the Corporation
and/or any of its  Restricted  Subsidiaries)  unless (A) such  transaction is on
terms  that  are  no  less  favorable  to the  Corporation  or  such  Restricted
Subsidiary,  as the case may be,  than  those that  might  reasonably  have been
obtained in a comparable  transaction with an unrelated Person, (B) with respect
to any transaction or series of related  transactions  involving aggregate value
in excess of $2.5 million,  the Corporation  delivers to each Significant Holder
an Officers' Certificate describing such transaction or transactions, certifying
that such  transaction or  transactions  have been approved by a majority of the
Disinterested  Directors of the  Corporation,  or in the event there is only one
Disinterested Director, by such Disinterested Director, and certifying that such
transaction or transactions comply with clause (A) above and (C) with respect to
any transaction or series of related  transactions  involving aggregate payments
in excess of $7.5  million,  the  Corporation  delivers to each Holder a written
opinion of an  Independent  Financial  Advisor  stating that the  transaction or
series of related  transactions  is fair to the  Corporation or such  Restricted
Subsidiary  from a financial point of view (it being agreed that an opinion from
an Independent  Financial Advisor stating that the transaction is at Fair Market
Value shall be  sufficient);  provided,  however,  that this provision shall not
apply to: (I) any  transaction  with an officer or director  of the  Corporation
(acting  in such  capacity)  entered  into in the  ordinary  course of  business
(including  compensation  and employee  benefit  arrangements  with any officer,
director or employee of the  Corporation,  including  under any stock  option or
stock  incentive  plans);  (II) any Restricted  Payment or Permitted  Investment
otherwise permitted by the terms of this Certificate of Designation; (III) those
agreements and  arrangements  existing and as in effect on the Issue Date;  (IV)
the  payment  of  reasonable  and  customary  fees  and   compensation  to,  and
indemnification  agreements  (and  payments  thereunder)  for  the  benefit  of,
officers,  directors  and  employees  entered  into in the  ordinary  course  of
business;  (V) the agreements and arrangements pursuant to or referred to in the
Purchase  Agreement,  this Certificate of Designation,  the Registration  Rights
Agreement  and  the  other  documents   entered  into  in  connection  with  the
Recapitalization; (VI) so long as no Voting Rights Triggering Event has occurred
and is  continuing,  the  payment  of  management,  consulting,  monitoring  and
advisory fees and related expenses to the Equity Investor and its Affiliates not
to exceed  $500,000 in any  calendar  year  (other  than the fees and  unrelated
expenses  incurred  by and paid to or on behalf of the Equity  Investor  and its
Affiliates in connection with the Recapitalization,  which fees and expenses are
exempt from the terms hereof);  and (VII) any transaction with OSI Funding Corp.
(or any other  Person  engaged in business  with the  Corporation  or any of its
Restricted Subsidiaries similar to OSI Funding Corp.'s business) entered into in
the ordinary course of business consistent with past practices.

               (vi)  Limitation  on  Issuances  and  Sales  of  Capital Stock of
Restricted  Subsidiaries.  The  Corporation  shall  not,  and shall not cause or
permit any of the Restricted  Subsidiaries to, transfer,  convey, sell, issue or
otherwise   dispose  of  any  Capital  Stock  of  any  Wholly  Owned  Restricted
Subsidiaries  to any  Person  (other  than the  Corporation  or a  Wholly  Owned
Restricted Subsidiary),  unless such transfer,  conveyance, sale, issue or other
disposition  (x) is  pursuant  to and  in  accordance  with  the  provisions  of
paragraphs  (j)(viii),  (j)(ix) or, with  respect to the  transfer,  conveyance,
sale,  lease or other  disposition of all of the Capital Stock of a Wholly Owned
Restricted Subsidiary,  (j)(xv) or (y) is of directors' qualifying shares to the
extent required by applicable law; provided,  however,  that this covenant shall
not apply to any pledge of and  foreclosure  on Capital Stock of any  Restricted
Subsidiary to secure Indebtedness under the Credit Agreement.

               (vii) Payments  for  Consents. Neither the Corporation nor any of
its  Subsidiaries  shall,  directly or  indirectly,  pay or cause to be paid any
economic  consideration,  whether by way of interest,  fee or otherwise,  to any
Holder  in  consideration  for or as an  inducement  to any  consent,  waiver or
amendment of any of the terms or provisions of this  Certificate  of Designation
unless such  economic  consideration  is  concurrently  offered to be paid or is
concurrently  paid to all Holders that  consent,  waive or agree to amend in the
time frame set forth in the  solicitation  documents  relating to such  consent,
waiver or agreement.

               (viii)  Merger, Consolidation, or Sale of Assets. The Corporation
shall not  consolidate or merge with or into (whether or not the  Corporation is
the  surviving   corporation),   or  directly  and/or  indirectly   through  its
Subsidiaries sell, assign,  transfer,  lease, convey or otherwise dispose of all
or  substantially  all of the properties and assets of the  Corporation  and its
Restricted Subsidiaries taken as a whole in one or more related transactions, to
any other Person unless (A)(i) the  Corporation is the surviving  corporation or
(ii) the entity or the Person formed by or surviving any such  consolidation  or
merger  (if other  than the  Corporation)  or to which  such  sale,  assignment,
transfer,  lease,  conveyance  or other  disposition  shall  have been made (the
entity or Person described in this clause (ii), the "Successor  Corporation") is
a corporation  organized or existing  under the laws of the United  States,  any
state thereof or the District of Columbia; (B) the Successor Corporation assumes
all the obligations of the Corporation under this Certificate of Designation and
the Purchase Agreement pursuant to an amendment or supplement hereto or thereto,
as applicable, and each other instrument,  document or agreement entered into by
the  Corporation  in  connection  therewith,  in each case in a form  reasonably
satisfactory to the Required Holders;  (C) immediately after such transaction no
Voting  Rights  Triggering  Event (other than a Voting Rights  Triggering  Event
described in clause (1) (so long as, on a pro forma basis after giving effect to
such  transaction,  the  Corporation  will pay any accrued and unpaid  dividends
since December 1, 2004 in cash, (3) or (5) of paragraph (f)(iii)(A)) exists; and
(D) the Corporation  will, at the time of such  transaction and after giving pro
forma effect thereto as if such transaction had occurred at the beginning of the
applicable  four-quarter  period,  be  permitted  to  incur  at  least  $1.00 of
additional Indebtedness pursuant to the Consolidated Fixed Charge Coverage Ratio
test set forth in paragraph (j)(iv)(A) hereof.

               (ix)  Successor Corporation Substituted.  Upon any  consolidation
of the Corporation  with, or merger of the Corporation into, any other Person or
any  transfer,   conveyance,   sale,  lease  or  other  disposition  of  all  or
substantially  all of the  properties  and  assets  of the  Corporation  and its
Subsidiaries taken as a whole in one or more related  transactions in accordance
with paragraph  (j)(viii),  the Successor  Corporation  shall succeed to, and be
substituted  for,  and may  exercise  every right and power of, the  Corporation
under this  Certificate of Designation and the Purchase  Agreement with the same
effect as if such Successor Corporation had been named as the Corporation herein
or  therein,  and  thereafter,  except in the case of a lease,  the  predecessor
Corporation  shall be  relieved  of all  obligations  and  covenants  under this
Certificate of Designation and the Purchase Agreement.

               (x) Intentionally Omitted.


               (xi)  Limitations on Unrestricted  Subsidiaries.  The Corporation
may  designate  after  the  Issue  Date  any  Subsidiary  as  an   "Unrestricted
Subsidiary" under this Certificate of Designation (a "Designation") only if:


               (A) no Voting Rights Triggering Event (other than a Voting Rights
          Triggering  Event  described  in clause (1),  (3) or (5) of  paragraph
          (f)(iii)(A))  shall have  occurred and be continuing at the time of or
          after giving effect to such Designation;

               (B) the  Corporation  would be permitted to make an Investment at
          the  time  of  Designation   (assuming  the   effectiveness   of  such
          Designation)  pursuant to this Certificate of Designation in an amount
          (the  "Designation  Amount")  equal  to the Fair  Market  Value of the
          interest of the  Corporation  and the Restricted  Subsidiaries in such
          Subsidiary  on such  date;  provided,  that the Fair  Market  Value of
          securities of such Subsidiary  shall be deemed to be the cash purchase
          price paid by the Corporation or such Restricted  Subsidiary therefor;
          and

               (C) the Corporation  would be permitted under this Certificate of
          Designation to incur $1.00 of additional  Indebtedness pursuant to the
          Consolidated  Fixed Charge  Coverage Ratio test set forth in paragraph
          (j)(iv)(A) at the time of such Designation (assuming the effectiveness
          of such Designation).

               In the event of any such  Designation,  the Corporation  shall be
deemed  to have made an  Investment  for all  purposes  of this  Certificate  of
Designation in the Designation Amount.

               Except  to  the  extent  permitted  by  paragraph  (j)(ii),   the
Corporation  shall not, and shall not cause or permit any Restricted  Subsidiary
to, at any time (x) provide credit support for or subject any of its property or
assets  (other than the Capital  Stock of any  Unrestricted  Subsidiary)  to the
satisfaction of, any Indebtedness of any Unrestricted  Subsidiary (including any
undertaking,  agreement or instrument  evidencing such  Indebtedness)  or (y) be
directly  or  indirectly   liable  for  any  Indebtedness  of  any  Unrestricted
Subsidiary. All Subsidiaries of Unrestricted Subsidiaries shall automatically be
deemed to be Unrestricted Subsidiaries.

               The  Corporation may revoke any Designation of a Subsidiary as an
Unrestricted Subsidiary (a "Revocation") if:

               (A) no Voting Rights Triggering Event (other than a Voting Rights
          Triggering  Event  described  in clause (1),  (3) or (5) of  paragraph
          (f)(iii)(A))  shall have occurred and be continuing at the time of and
          after giving effect to such Revocation; and

               (B) all Indebtedness of such Unrestricted  Subsidiary outstanding
          immediately following such Revocation would, if incurred at such time,
          be permitted to be incurred  for all purposes of this  Certificate  of
          Designation.

               All Designations and Revocations must be evidenced by resolutions
of the Board of  Directors  of the  Corporation  delivered  to each  Significant
Holder certifying compliance with the foregoing provisions.

               (xii) Conduct of Business.  The  Corporation  and the  Restricted
Subsidiaries shall not engage in any business other than a Permitted Business.

               (xiii) Sale and Leaseback. The Corporation will not, and will not
permit any of its Restricted  Subsidiaries to, enter into any Sale and Leaseback
Transaction unless (a) the Corporation or its Restricted  Subsidiaries  entering
into such Sale and Leaseback  Transaction  could have incurred the  Indebtedness
relating to such Sale and  Leaseback  pursuant to paragraph  (j)(iv) and (b) the
net cash proceeds of such Sale and Leaseback  Transaction  are at least equal to
the Fair Market Value of such  property as  determined by the Board of Directors
of the Corporation and are applied in accordance with paragraph (j)(xv).

               (xiv)  Reports;  Books,  Records  and  Access.  So  long  as  the
Corporation is subject to the periodic  reporting  requirements  of the Exchange
Act, it will file the information  required thereby with the Commission and will
furnish such information to Holders upon filing thereof with the Commission.  If
the Corporation is entitled under the Exchange Act not to file such  information
with  the  Commission,  it will  nonetheless  file  such  information  with  the
Commission to the extent  permitted by the  Commission  and further will furnish
such  information  to Holders on the date on which  filing  with the  Commission
would have been required.

               (xv) Asset Sales.  (A) The  Corporation  shall not, and shall not
cause or permit any Restricted Subsidiary to, directly or indirectly, consummate
an Asset Sale, unless (i) at least 85% of the consideration from such Asset Sale
is  received  in cash or Cash  Equivalents  and  (ii)  the  Corporation  or such
Restricted  Subsidiary receives  consideration at the time of such Asset Sale at
least  equal to the Fair  Market  Value of the shares or assets  subject to such
Asset Sale; provided,  however, that the amount of (x) any liabilities (as shown
on the Corporation's or such Restricted  Subsidiary's most recent balance sheet)
of  the  Corporation  or any  Restricted  Subsidiary  that  are  assumed  by the
transferee of such assets pursuant to any arrangement  releasing the Corporation
or such Restricted  Subsidiary from further liability and (y) any notes or other
obligations  received by the Corporation or any such Restricted  Subsidiary from
such  transferee  that are  immediately  converted  by the  Corporation  or such
Restricted  Subsidiary into cash (to the extent of the cash received),  shall be
deemed to be cash for purposes of this  provision.  Notwithstanding  anything to
the  contrary  contained  herein,  any Asset Sale to OSI Funding  Corp.  (or any
successor  entity  thereof) in the ordinary  course of business  consistent with
past practices shall be deemed to have complied with clause (ii) above.

               (B) Within 365 days  after the  receipt of any net cash  proceeds
from an Asset Sale,  the  Corporation or the  applicable  Restricted  Subsidiary
shall apply such net cash proceeds (i) to repay  Indebtedness of the Corporation
or any  Restricted  Subsidiary  and  permanently  reduce any related  commitment
and/or  (ii) to the  acquisition  of a  controlling  interest  in any  Permitted
Business,  the making of a capital  expenditure or the  acquisition of Purchased
Portfolios or any other long-term  assets,  in each case, in, or that is used or
useful in, a Permitted Business and/or (iii) to make an Investment in properties
or assets  that  replace the  properties  or assets that are the subject of such
Asset Sale.  Pending the final  application of any such net cash  proceeds,  the
Corporation  may  invest  such  net  cash  proceeds  in any  manner  that is not
prohibited by this  Certificate of Designation  and in any event may temporarily
reduce  Indebtedness under a revolving credit facility otherwise permitted to be
entered into under this Certificate of Designation, or otherwise may invest such
proceeds in Cash Equivalents.

               (k) Transfer Agent and Registrar. The Corporation is the transfer
agent (the "Transfer Agent") and registrar for the Senior Preferred Stock.

               (l) Definitions. As used in this Certificate of  Designation, the
following  terms shall have the  following  meanings  (with terms defined in the
singular  having  comparable  meanings  when used in the plural and vice versa),
unless the context otherwise requires:

               "Accrued  Dividend  Amount"  shall have the  meaning  provided in
paragraph (c)(i).

               "Accrued Dividend Rate" means an annual rate equal to 14%.

               "Acquired  Indebtedness"  means  Indebtedness  of  a  Person  (i)
assumed  in  connection  with an Asset  Acquisition  from  such  Person  or (ii)
existing at the time such Person is merged with or into or  otherwise  becomes a
Restricted  Subsidiary of any other Person (including,  without limitation,  any
Indebtedness  incurred in connection  with, or in  contemplation  of, such Asset
Acquisition  or such Person  merging with or into or otherwise  becoming  such a
Restricted Subsidiary).  Acquired Indebtedness shall be deemed to be incurred on
the  date of the  related  Asset  Acquisition  from any  Person  or the date the
acquired  Person  is  merged  with or into or  otherwise  becomes  a  Restricted
Subsidiary, as the case may be.

               "Advisory   Services   Agreement"  means  the  Advisory  Services
Agreement,  dated as of  September  21,  1995,  between  the Company and Madison
Dearborn Capital Partners III, L.P. (as successor to MDC Management Company III,
L.P.), as amended from time to time.

               "Affiliate" means with respect to any specified  Person:  (i) any
other Person directly or indirectly controlling or controlled by or under direct
or indirect  common  control with such specified  Person;  (ii) any other Person
that  owns,  directly  or  indirectly,  10% or more of such  specified  Person's
Capital  Stock;  or (iii) any other  Person 10% or more of the  Voting  Stock of
which is  beneficially  owned or held directly or  indirectly by such  specified
Person. For the purposes of this definition, "control" when used with respect to
any specified  Person means the power to direct the  management  and policies of
such  Person,  directly  or  indirectly,  whether  through  ownership  of voting
securities,   by  contract  or  otherwise;   and  the  terms  "controlling"  and
"controlled"  have  meanings  correlative  to  the  foregoing.   Notwithstanding
anything to the  contrary  contained  herein,  no  portfolio  company of Madison
Dearborn Capital Partners III, L.P., nor any portfolio company of a fund managed
by or  affiliated  with  Madison  Dearborn  Partners,  Inc.,  shall be deemed an
Affiliate of the Corporation. None of Ares, DB, First Union, Abbott Capital 1330
Investors II, L.P.,  Abbott Capital  Private Equity Fund III, L.P., BNY Partners
Fund, L.L.C.,  Heller Financial,  Inc. or Magnetite Asset Investors L.L.C. shall
be deemed to be an Affiliate of the Corporation.

               "Ares"  means  Ares  Leveraged  Investment  Fund,  L.P.  and Ares
Leveraged Investment Fund II, L.P. and/or any of their Affiliates.

               "Asset Acquisition" means (i) an Investment by the Corporation or
any Restricted Subsidiary in any other Person pursuant to which such Person will
become a Restricted  Subsidiary or will be merged or  consolidated  with or into
the  Corporation  or any  Restricted  Subsidiary or (ii) the  acquisition by the
Corporation  or any  Restricted  Subsidiary  of the assets of any  Person  which
constitute  substantially  all of the assets of such Person,  or any division or
line of business of such Person,  or which is otherwise  outside of the ordinary
course of business.

               "Asset Sale" means any sale,  issuance,  conveyance,  transfer or
other  disposition  (including  pursuant  to a Sale and  Leaseback  Transaction)
(collectively,  a "transfer"),  in one or a series of related transactions,  of:
(i)  any  Capital  Stock  of  any  Restricted  Subsidiary  (other  than  to  the
Corporation or any other Restricted Subsidiary); or (ii) any other properties or
assets  of the  Corporation  or any  Restricted  Subsidiary  other  than  in the
ordinary  course of  business.  For the  purposes of this  definition,  the term
"Asset Sale" shall not include:  (a) the transfer of all or substantially all of
the  assets  of  the  Corporation  in a  manner  permitted  pursuant  to  and in
accordance  with the  provisions of paragraph  (j)(viii)  hereof or any transfer
that   constitutes  a  Change  of  Control   pursuant  to  this  Certificate  of
Designation;  (b)  any  transfer  that  is a  Restricted  Payment  or  Permitted
Investment that is permitted  under the provisions of paragraph  (j)(ii) hereof;
(c) any transfer or related series of transfers of assets with an aggregate Fair
Market Value of less than $1.0 million; or (d) any sale of a Purchased Portfolio
in the ordinary course of business.

               "Average  Life to Stated  Maturity"  means,  when  applied to any
Indebtedness  at any date of  determination,  the  number of years  obtained  by
dividing  (a)  the  then   outstanding   aggregate   principal  amount  of  such
Indebtedness  into  (b)  the  sum  of the  total  of the  products  obtained  by
multiplying  (i) the amount of each then  remaining  installment,  sinking fund,
serial  maturity or other required  payment of principal,  including  payment at
final maturity,  in respect thereof,  by (ii) the number of years (calculated to
the nearest  one-twelfth)  which will elapse between such date and the making of
such payment.

               "Board of Directors" shall have the meaning provided in the first
paragraph of this Certificate of Designation.

               "Business  Day" means any day except a Saturday,  a Sunday,  or a
day on  which  banking  institutions  in The  City of New  York or at a place of
payment are authorized by law, regulation or executive order to remain closed.

               "Capital  Stock" means,  (i) with respect to any Person that is a
corporation,  corporate  stock;  (ii)  with  respect  to any  Person  that is an
association or business entity, any and all shares,  interests,  participations,
rights or other  equivalents  (however  designated and whether or not voting) of
corporate  stock,  including  each class of Common Stock and Preferred  Stock of
such Person; (iii) with respect to any Person that is not a corporation, any and
all partnership,  membership or other equity interests of such Person;  and (iv)
any other  interest  or  participation  that  confers  on a Person  the right to
receive a share of the profits and losses of, or distributions of the assets of,
the issuing Person.

               "Capitalized  Lease Obligation"  means, at the time determination
thereof is to be made, the amount of the liability in respect of a capital lease
that would at such time be  required  to be  capitalized  on a balance  sheet in
accordance with GAAP.

               "Cash Equivalents" means, at any time, (i) United States dollars,
(ii) securities issued or directly and fully guaranteed or insured by the United
States government or any agency or instrumentality  thereof having maturities of
not more  than one year  from the date of  acquisition,  (iii)  certificates  of
deposit and  eurodollar  time deposits with  maturities of one year or less from
the date of acquisition,  bankers' acceptances with maturities not exceeding one
year and overnight bank deposits, in each case with any domestic commercial bank
having  capital and surplus in excess of $500.0 million and a Thomson Bank Watch
Rating of "B" or better,  (iv)  repurchase  obligations  with a term of not more
than seven days for underlying securities of the types described in clauses (ii)
and  (iii)  above  entered  into  with any  financial  institution  meeting  the
qualifications  specified in clause (iii) above and (v)  commercial  paper rated
A-1 or higher by  Standard  & Poor's  Corporation  or P-1 by  Moody's  Investors
Service,  Inc.  and in each  case  maturing  within  one year  after the date of
acquisition.

               "Certificate   of   Designation"   means  this   Certificate   of
Designation creating the Senior Preferred Stock.

               "Certificate of Incorporation" shall have the meaning provided in
the first paragraph of this Certificate of Designation.

               "Change of Control" means the  occurrence,  after the date of the
Recapitalization, of any of the following events (whether or not approved by the
Board of  Directors  of the  Corporation):  (i) any "person" or "group" (as such
terms are used in  Sections  13(d) and 14(d) of the  Exchange  Act),  other than
Permitted  Holders,  is or becomes the  "beneficial  owner" (as defined in Rules
13d-3 and 13d-5 under the Exchange Act,  except that a Person shall be deemed to
have "beneficial  ownership" of all securities that such Person has the right to
acquire, whether such right is exercisable immediately or only after the passage
of time),  directly or  indirectly,  of 50% or more of the total voting power of
the then outstanding Voting Stock of the Corporation;  (ii) during any period of
two  consecutive  years,  individuals  who  at  the  beginning  of  such  period
constituted  the Board of Directors of the  Corporation  (together  with any new
directors  whose election to such board or whose  nomination for election by the
stockholders of the Corporation was approved by a vote of at least a majority of
the directors then still in office who were either directors at the beginning of
such period or whose  election or  nomination  for  election was  previously  so
approved)  cease for any  reason  to  constitute  a  majority  of such  Board of
Directors then in office; (iii) the Corporation consolidates with or merges with
or into any Person (other than a Wholly Owned  Restricted  Subsidiary) or sells,
assigns,   conveys,   transfers,   leases  or  otherwise   disposes  of  all  or
substantially  all of its  assets  to any  Person  (other  than a  Wholly  Owned
Restricted Subsidiary),  or any corporation  consolidates with or merges into or
with the  Corporation,  in any such event pursuant to a transaction in which the
outstanding  Voting Stock of the  Corporation  is changed into or exchanged  for
cash,  securities or other property,  other than any such transaction  where the
outstanding  Voting Stock of the  Corporation is not changed or exchanged at all
(except to the extent  necessary  solely to reflect a change in the jurisdiction
of incorporation  of the Corporation) or where (A) the outstanding  Voting Stock
of the  Corporation  is changed  into or  exchanged  for (x) Voting Stock of the
surviving  corporation  which  is not  Redeemable  Capital  Stock  or (y)  cash,
securities  and  other  property  (other  than  Capital  Stock of the  surviving
corporation) in an amount which could be paid by the Corporation as a Restricted
Payment as described under  paragraph  (j)(ii) (and such amount shall be treated
as a Restricted  Payment  subject to the provisions  described  under  paragraph
(j)(ii)) and (B) no "person" or "group" owns immediately after such transaction,
directly or indirectly,  more of the total voting power of the then  outstanding
Voting  Stock of the  surviving  corporation  than the total voting power of the
then outstanding Voting Stock of the surviving corporation held by the Permitted
Holders;  or (iv) any order,  judgment  or decree  shall be entered  against the
Corporation  decreeing the  dissolution or split-up of the  Corporation and such
order shall  remain  undischarged  or  unstayed  for a period in excess of sixty
days.

               "Class A Senior  Preferred Stock" shall have the meaning provided
in paragraph (a).

               "Class B Senior  Preferred Stock" shall have the meaning provided
in paragraph (a).

               "Commission"  means the  Securities and Exchange  Commission,  as
from time to time constituted, created under the Exchange Act or, if at any time
after the Issue Date such  Commission is not existing and  performing the duties
now assigned to it under the Exchange  Act, the body  performing  such duties at
such time.

               "Common  Stock" of any  Person  means all  Capital  Stock of such
Person that is generally entitled to:

               (i) vote in the election of directors of such Person

or

               (ii) if  such  Person  is not a  corporation,  vote or  otherwise
          participate in the selection of the governing body, partners, managers
          or others  that will  control  the  management  and  policies  of such
          Person.

               "Consolidated  Cash Flow Available for Fixed Charges" means,  for
any period,  the Consolidated Net Income of the Corporation for such period plus
(i) an amount  equal to any  extraordinary  loss plus any net loss  realized  in
connection  with all Asset Sales (to the extent  such  losses  were  deducted in
computing such Consolidated Net Income),  plus (ii) provision for taxes based on
income or profits of the  Corporation and its Restricted  Subsidiaries  for such
period,  to the extent that such  provision  for taxes was deducted in computing
such Consolidated Net Income,  plus (iii)  consolidated  interest expense of the
Corporation  and its Restricted  Subsidiaries  for such period,  whether paid or
accrued  and  whether  or  not  capitalized   (including,   without  limitation,
amortization  of  original  issue  discount,  non-cash  interest  payments,  the
interest component of any deferred payment  obligations,  the interest component
of all payments associated with Capitalized Lease Obligations,  imputed interest
with respect to Indebtedness attributable to any Sale and Leaseback Transaction,
commissions,  discounts and other fees and charges incurred in respect of letter
of credit or bankers' acceptance financings,  and net payments (if any) pursuant
to Hedging  Obligations),  to the extent that any such  expense was  deducted in
computing such  Consolidated  Net Income,  plus (iv) any  Consolidated  Non-Cash
Charges that were deducted in computing such  Consolidated Net Income,  less (v)
the  aggregate  amount of contingent  and  "earnout"  payments in respect of any
Permitted Business acquired by the Corporation or any Restricted Subsidiary that
are paid in cash during such period and less (vi) any non-cash items  increasing
Consolidated Net Income for such period.

               "Consolidated Fixed Charge Coverage Ratio" means the ratio of the
aggregate  amount of  Consolidated  Cash Flow Available for Fixed Charges of the
Corporation for the four full fiscal quarters immediately  preceding the date of
the transaction  (the  "Calculation  Date") giving rise to the need to calculate
the Consolidated  Fixed Charge Coverage Ratio for which  consolidated  financial
information  of the  Corporation  is  available  (such four full fiscal  quarter
period being  referred to herein as the "Four Quarter  Period") to the aggregate
amount of  Consolidated  Fixed Charges of the  Corporation for such Four Quarter
Period. In the event that the Corporation or any of its Restricted  Subsidiaries
incurs,  assumes,  guarantees or redeems any Indebtedness  (other than revolving
credit  or  other  similar  borrowings  which  may  be  repaid  and  reborrowed)
subsequent to the  commencement of the period for which the  Consolidated  Fixed
Charge  Coverage Ratio is being  calculated but prior to the  Calculation  Date,
then the Consolidated Fixed Charge Coverage Ratio shall be calculated giving pro
forma  effect  to  such  incurrence,  assumption,  guarantee  or  redemption  of
Indebtedness,  as if the same had occurred at the  beginning  of the  applicable
Four  Quarter  Period.  In  addition,  for  purposes  of making the  computation
referred to above, (i) acquisitions  (including  Asset  Acquisitions)  that have
been made by the  Corporation or any of its Restricted  Subsidiaries,  including
through  mergers  or   consolidations   and  including  any  related   financing
transactions, during the Four Quarter Period or subsequent to such period and on
or prior to the  Calculation  Date shall be deemed to have occurred on the first
day of the Four Quarter  Period and  Consolidated  Cash Flow Available For Fixed
Charges and  Consolidated  Fixed  Charges for such  period  shall be  calculated
giving pro forma  effect  (excluding  any pro forma  increase  in  revenues  but
including  any pro  forma  expense  and cost  reductions  calculated  on a basis
consistent  with  Regulation  S-X  under  the  Securities  Act)  to  such  Asset
Acquisition  and without  giving effect to clause (iii) of the proviso set forth
in the definition of Consolidated  Net Income,  and (ii) the  Consolidated  Cash
Flow Available for Fixed Charges  attributable  to discontinued  operations,  as
determined in accordance with GAAP, and to operations or businesses  disposed of
prior to the Calculation  Date,  shall be excluded,  and (iii) the  Consolidated
Fixed  Charges  attributable  to  discontinued  operations,   as  determined  in
accordance  with GAAP, and to operations or businesses  disposed of prior to the
Calculation Date, shall be excluded, but only to the extent that the obligations
giving rise to such  Consolidated  Fixed Charges shall not be obligations of the
Corporation  or any of its  Restricted  Subsidiaries  following the  Calculation
Date.

               "Consolidated  Fixed Charges" means,  for any period,  the sum of
(i) the  consolidated  interest  expense of the  Corporation  and its Restricted
Subsidiaries  for such  period,  whether  paid or  accrued  and  whether  or not
capitalized  (including,  without  limitation,  amortization  of original  issue
discount,  non-cash interest  payments,  the interest  component of any deferred
payment  obligations,  the interest  component of all payments  associated  with
Capitalized  Lease  Obligations,  imputed  interest with respect to Indebtedness
attributable to any Sale and Leaseback Transaction,  commissions,  discounts and
other fees and  charges  incurred  in  respect  of letter of credit or  bankers'
acceptance   financings,   and  net  payments  (if  any)   pursuant  to  Hedging
Obligations,  but  excluding  amortization  of those  deferred  financing  costs
reflected on the  Corporation's  combined  consolidated  balance sheet as of the
date of this  Certificate of  Designation)  and (ii) the  consolidated  interest
expense of the Corporation and its Restricted  Subsidiaries that was capitalized
during such period,  and (iii) any interest  expense on  Indebtedness of another
Person  that  is  guaranteed  by  the  Corporation  or  one  of  its  Restricted
Subsidiaries  or  secured by a Lien on assets of the  Corporation  or one of its
Restricted  Subsidiaries  (whether or not such guarantee or Lien is called upon)
and (iv) the product of (a) all cash dividend  payments  (and non-cash  dividend
payments in the case of a Person that is a Restricted  Subsidiary) on any series
of Preferred Stock of such Person, times (b) a fraction,  the numerator of which
is one and the  denominator  of which is one  minus the then  current  effective
federal,  state and local  statutory  tax rate of such  Person,  expressed  as a
decimal, in each case, on a consolidated basis and in accordance with GAAP.

               "Consolidated Net Income" means, for any period, the aggregate of
the Net  Income of the  Corporation  and its  Restricted  Subsidiaries  for such
period, on a consolidated  basis,  determined in accordance with GAAP;  provided
that (i) the Net Income  (but not loss) of any Person  that is not a  Restricted
Subsidiary or that is accounted for by the equity method of accounting  shall be
included only to the extent of the amount of dividends or distributions  paid in
cash to the Corporation or a Wholly Owned Restricted  Subsidiary  thereof,  (ii)
the Net Income of any Restricted Subsidiary shall be excluded to the extent that
the  declaration  or  payment  of  dividends  or  similar  distributions  by the
Restricted  Subsidiary  of that Net  Income is not at the date of  determination
permitted without any prior  governmental  approval (that has not been obtained)
or,  directly or  indirectly,  by  operation  of the terms of its charter or any
agreement,  instrument,  judgment,  decree, order, statute, rule or governmental
regulation applicable to that Restricted  Subsidiary or its stockholders,  (iii)
the Net Income of any Person  acquired in a pooling of interest  transaction for
any period prior to the date of such  acquisition  shall be  excluded,  (iv) the
cumulative effect of a change in accounting principles shall be excluded and (v)
the Net Income of any Unrestricted  Subsidiary shall be excluded,  except to the
extent set forth in clause (i) above.

               "Consolidated  Non-cash  Charges"  means,  for  any  period,  the
aggregate depreciation and amortization (including (i) amortization of goodwill,
(ii)  amortization  of  Purchased  Portfolios,  (iii)  amortization  of  amounts
reflected on the  Corporation's  combined  consolidated  balance sheet as of the
date of this Certificate of Designation related to "in-process technology," (iv)
any incremental  increase in amortization  of account  inventory  resulting from
write-ups of such inventory in connection with the purchase accounting treatment
of an acquisition and (v)  amortization of other  intangibles and other non-cash
charges (excluding any such intangible and non-cash charge to the extent that it
represents  an accrual of or reserve  for cash  charges in any future  period or
amortization  of a prepaid cash expense that was paid in a prior period)) of the
Corporation  and its  Restricted  Subsidiaries  for such  period,  in each case,
determined on a consolidated basis in accordance with GAAP.

               "Corporation"  shall  have  the  meaning  provided  in the  first
paragraph of this Certificate of Designation.

               "Credit Agreement" means the Senior Secured Credit Facility dated
as of  November  30, 1999 among the  Corporation,  certain  subsidiaries  of the
Corporation,  as guarantors,  DLJ Capital Funding,  Inc., as Syndication  Agent,
Fleet National Bank, N.A., as  Administrative  Agent, and Harris Trust & Savings
Bank, as Documentation Agent, and the other financial  institutions from time to
time party  thereto,  together  with the  related  documents  (including  notes,
guarantees,   collateral  documents,  instruments  and  agreements  executed  in
connection therewith),  and in each case as amended (including any amendment and
restatement thereof),  modified,  renewed, refunded, replaced or refinanced from
time to time,  including any agreement  extending the maturity of,  refinancing,
replacing  or  otherwise  restructuring  (including  increasing  the  amount  of
available  borrowings  thereunder  or  adding  Restricted  Subsidiaries  of  the
Corporation as additional borrowers or guarantors thereunder) all or any portion
of the  Indebtedness  under  such  agreement  or any  successor  or  replacement
agreement  and  whether  by the  same or any  other  agent,  lender  or group of
creditors.

               "DB"  means  DB  Capital  Investors,  L.P.  and/or   any  of  its
Affiliates.


               "Default  Dividends" shall have the meaning provided in paragraph
(c)(i).

               "Designation"    shall    have   the    meaning    provided    in
paragraph(j)(xi).

               "Designation   Amount"   shall  have  the  meaning   provided  in
paragraph(j)(xi).

               "Disinterested  Director" means,  with respect to any transaction
or series of  related  transaction,  a member of the Board of  Directors  of the
Corporation who does not have any material direct or indirect financial interest
in or with respect to such transaction or series of related transactions.

               "Dividend  Default" shall have the meaning  provided in paragraph
(f)(iii)(A).

               "Dividend Payment Date" means March 1, June 1,  September  1  and
December 1 of each year.

               "Dividend   Period"  means  the  Initial   Dividend  Period  and,
thereafter,  each  quarterly  period  from a Dividend  Payment  Date to the next
following  Dividend  Payment Date (but without  including such Dividend  Payment
Date).

               "Dividend Record Date"  means  February 15, May 15, August 15 and
November 15 of each year.

               "Equity Investor" means collectively,  Madison  Dearborn  Capital
Partners  III,  L.P.,  Madison  Dearborn  Special  Equity III,  L.P. and Special
Advisers Fund I, L.L.C.

               "Exchange  Act" means the  Securities  Exchange  Act of 1934,  as
amended, and the rules and regulations promulgated thereunder.

               "Fair Market Value" means, with respect to any asset or property,
the price which could be negotiated in an arm's-length, free market transaction,
for cash, between an informed and willing seller under no compulsion to sell and
an informed and willing buyer,  neither of which is under pressure or compulsion
to complete the transaction.  Fair Market Value shall be determined by the Board
of Directors of the Corporation or the applicable  Restricted  Subsidiary acting
reasonably and in good faith.

               "First Union" means First Union Investors, Inc. and/or any of its
Affiliates.

               "GAAP" means, at any date of  determination,  generally  accepted
accounting principles in effect in the United States which are applicable at the
date of determination.

               "guarantee"  means a  guarantee  (other  than by  endorsement  of
negotiable  instruments  for  collection  in the ordinary  course of  business),
direct or indirect,  in any manner (including,  without  limitation,  letters of
credit and reimbursement  agreements in respect thereof),  of all or any part of
any Indebtedness.

               "Hedging  Obligations"  means,  with  respect to any Person,  the
obligations of such Person under (i) currency exchange agreements, interest rate
swap agreements, interest rate cap agreements or interest rate collar agreements
and (ii) other  agreements  or  arrangements  designed  to protect  such  Person
against fluctuations in currency exchange or interest rates.

               "Holder"  means a holder of shares of Senior  Preferred  Stock as
reflected  in the  register  maintained  by the  Transfer  Agent for the  Senior
Preferred Stock.

               "incur" shall have the meaning provided in paragraph (j)(iv).

               "Indebtedness"   means,   with   respect  to  any   Person,   any
indebtedness of such Person,  whether or not contingent,  in respect of borrowed
money or evidenced by bonds, notes, debentures or similar instruments or letters
of  credit  (or  reimbursement   agreements  in  respect  thereof)  or  banker's
acceptances  or  representing  Capitalized  Lease  Obligations  or  the  balance
deferred and unpaid of the purchase price of any property (other than contingent
or  "earnout"  payment  obligations)  or  representing  any Hedging  Obligations
(except any such balance that  constitutes an accrued  expense or trade payable)
or any Redeemable  Capital Stock of such Person, if and to the extent any of the
foregoing  indebtedness  (other than letters of credit and Hedging  Obligations)
would  appear as a liability  upon a balance  sheet of such  Person  prepared in
accordance with GAAP, as well as all indebtedness of others secured by a Lien on
any  asset of such  Person  in an amount  equal to the  lesser of the  aggregate
amount  of such  indebtedness  secured  by such Lien and the value of all of the
assets  of  such  Person  securing  such  indebtedness   (whether  or  not  such
indebtedness  is  assumed by such  Person)  and,  to the  extent  not  otherwise
included, the guarantee by such Person of any indebtedness of any other Person.

               "Indenture"  means the indenture dated as of November 6, 1996, by
and between the Corporation and Wilmington Trust Company, as trustee,  governing
the  Senior   Subordinated  Notes,  as  amended  (including  any  amendment  and
restatement thereof),  modified,  renewed, refunded, replaced or refinanced from
time to time,  including any agreement  extending the maturity of,  refinancing,
replacing  or  otherwise  restructuring  all or any portion of the  Indebtedness
under such agreement or any successor or replacement agreement.

               "Independent Financial Advisor" means an accounting, appraisal or
investment banking firm which is nationally  recognized within the United States
of America

               (i) which does not, and whose  directors,  officers and employees
          or Affiliates do not, have a direct or indirect  financial interest in
          the Corporation or any of its Subsidiaries or Affiliates, and

               (ii)  which,  in the  judgment of the Board of  Directors  of the
          Corporation,  is otherwise  independent  and  qualified to perform the
          task for which it is to be engaged.

               "Initial Dividend Period" means the dividend period commencing on
the  Issue  Date  and  ending  on the  first  Dividend  Payment  Date  to  occur
thereafter.

               "Investment"  means,  with  respect to any Person,  any direct or
indirect  advance,  loan or other  extension of credit  (including by means of a
guarantee) or capital  contribution  (excluding  commission,  travel and similar
advances to officers and employees  made in the ordinary  course of business) to
(by means of any transfer of cash or other property to others or any payment for
property or  services  for the  account or use of others or  otherwise),  or any
purchase  or  acquisition  by such Person of any Capital  Stock,  bonds,  notes,
debentures or other securities or evidences of Indebtedness  issued by any other
Person and all other items that would be classified as  investments on a balance
sheet prepared in accordance with GAAP.  Investments shall exclude extensions of
trade credit on  commercially  reasonable  terms in accordance with normal trade
practices.  If the  Corporation or any Restricted  Subsidiary of the Corporation
sells or  otherwise  disposes  of any  Capital  Stock of any direct or  indirect
Restricted  Subsidiary of the Corporation  such that, after giving effect to any
such  sale  or  disposition,   the  Corporation  no  longer  owns,  directly  or
indirectly,  a majority  of the  outstanding  Capital  Stock of such  Restricted
Subsidiary,  the  Corporation  shall be deemed to have made an Investment on the
date of any such  sale or  disposition  equal to the  Fair  Market  Value of the
Capital Stock of such Restricted Subsidiary not sold or disposed of.

               "Issue Date" means December 10, 1999.

               "Junior  Preferred  Stock" means the Company's  Junior  Preferred
Stock issued in connection with the Recapitalization,  with terms and conditions
thereof as set forth in the Certificate of Designation of the Power, Preferences
and  Relative,  Participating,  Optional  and  Other  Special  Rights  of Junior
Preferred Stock, and Qualifications,  Limitations and Restrictions thereof filed
on the Issue Date.

               "Junior  Securities" shall have the meaning provided in paragraph
(b).

               "Lien"  means,  with respect to any asset,  any  mortgage,  lien,
pledge, charge,  security interest or encumbrance of any kind in respect of such
asset,  whether or not filed,  recorded or otherwise  perfected under applicable
law (including any  conditional  sale or other title  retention  agreement,  any
lease in the nature  thereof,  any option or other  agreement  to sell or give a
security  interest  in and any  filing  of or  agreement  to give any  financing
statement  under the Uniform  Commercial  Code (or  equivalent  statutes) of any
jurisdiction).

               "Liquidation Preference" means, initially, $1,000.00 per share of
Senior  Preferred Stock subject to increase as provided under  paragraph  (c)(i)
hereof and, thereafter, means the Liquidation Preference as so increased.

               "Mandatory  Redemption  Date" shall have the meaning  provided in
paragraph (e)(ii).

               "Net Income"  means,  with respect to any Person,  the net income
(loss)  of such  Person,  determined  in  accordance  with GAAP and  before  any
reduction in respect of Preferred Stock dividends,  excluding,  however, (i) any
gain (but not loss),  together with any related provision for taxes on such gain
(but not loss),  realized  in  connection  with (a) any Asset  Sale  (including,
without limitation, dispositions pursuant to Sale and Leaseback Transactions) or
(b) the  disposition  of any  securities by such Person or any of its Restricted
Subsidiaries or the  extinguishment of any Indebtedness of such Person or any of
its Restricted Subsidiaries and (ii) any extraordinary or nonrecurring gain (but
not loss),  together with any related provision for taxes on such  extraordinary
or nonrecurring gain (but not loss).

               "Non-Recourse  Debt" means  Indebtedness  (i) as to which neither
the  Corporation  nor any of its  Restricted  Subsidiaries  (a) provides  credit
support of any kind  (including any  undertaking,  agreement or instrument  that
would  constitute  Indebtedness),  (b) is  directly or  indirectly  liable (as a
guarantor or otherwise), or (c) constitutes the lender; and (ii) no default with
respect to which (including any rights that the holders thereof may have to take
enforcement  action  against an  Unrestricted  Subsidiary)  would  permit  (upon
notice,  lapse of time or both)  any  holder of any  other  Indebtedness  of the
Corporation or any of its Restricted  Subsidiaries  to declare a default on such
other  Indebtedness  or cause the payment  thereof to be  accelerated or payable
prior to its  stated  maturity;  and  (iii) as to which  the  lenders  have been
notified in writing that they shall not have any recourse to the stock or assets
of the Corporation or any of its Restricted Subsidiaries.

               "Parity  Securities" shall have the meaning provided in paragraph
(b).

               "Permitted  Business"  means the business of the  Corporation and
its Subsidiaries as of the Issue Date and any other business reasonably related,
ancillary or complementary thereto.

               "Permitted Holders" means Ares, DB,  First  Union, Abbott Capital
1330  Investors II, L.P.,  Abbott  Capital  Private  Equity Fund III,  L.P., BNY
Partners Fund, L.L.C., Heller Financial,  Inc., Magnetite Asset Investors L.L.C.
and Madison  Dearborn  Capital  Partners III,  L.P. and any of their  respective
Affiliates.

               "Permitted  Investments"  means:  (i) any  Investment  (a) by the
Corporation or any Restricted  Subsidiary in the  Corporation or in a Restricted
Subsidiary  or  (b)  by   Unrestricted   Subsidiaries   in  other   Unrestricted
Subsidiaries;  (ii)  any  Investment  in cash and Cash  Equivalents;  (iii)  any
Investment by the Corporation or any Restricted  Subsidiary in a Person, if as a
result of such Investment (a) such Person becomes a Restricted Subsidiary or (b)
such Person is merged, consolidated or amalgamated with or into, or transfers or
conveys all or  substantially  all of its assets to, or is liquidated  into, the
Corporation or a Restricted Subsidiary;  (iv) any Investment made as a result of
the receipt of non-cash  consideration from an Asset Sale that was made pursuant
to and in compliance with the provisions of paragraph (j)(xv) hereof;  (v) other
Investments  in any  Person  (other  than a  Restricted  Subsidiary)  having  an
aggregate Fair Market Value  (measured on the date each such Investment was made
and without giving effect to subsequent  changes in value),  when taken together
with all other Investments made pursuant to this clause (v) that are at the time
outstanding,  not to exceed $7.5 million;  (vi) loans and advances to employees,
directors and officers of the Corporation and the Restricted Subsidiaries in the
ordinary  course  of  business  not to  exceed  $5.0  million  at any  one  time
outstanding;  (vii)  Investments  acquired  by  the  Corporation  or  any of its
Restricted  Subsidiaries  (A) in exchange for any other Investment or receivable
held by the Corporation or any such Restricted  Subsidiary in connection with or
as a result of a bankruptcy,  workout, reorganization or recapitalization of the
issuer  of  such  other  Investment  or  receivable  or  (B)  as a  result  of a
foreclosure  by the  Corporation  or any of  its  Restricted  Subsidiaries  with
respect to any secured Investment or other transfer of title with respect to any
secured  Investment  in  default;  (viii)  Investments  represented  by  Hedging
Obligations; (ix) any Investment existing on the Issue Date; (x) any acquisition
by  the  Corporation  or  any  of  its  Restricted   Subsidiaries  of  Purchased
Portfolios;  (xi) any acquisition of assets, Capital Stock, options, warrants or
other  rights to acquire  shares of  Capital  Stock or other  securities  by the
Corporation for consideration consisting of Common Stock or options, warrants or
other  rights to acquire  shares of Common Stock of the  Corporation;  and (xii)
subject  to  paragraph  (f)(ii),  Investments  the  payment  for which  consists
exclusively of Capital Stock (exclusive of Redeemable Capital Stock) or options,
warrants or other rights to acquire shares of Qualified Capital Stock.

               "Permitted  Payment" shall have the meaning provided in paragraph
(j)(ii).

               "Person" means any individual, corporation,  partnership, limited
liability corporation,  joint venture, association,  joint-stock company, trust,
unincorporated  organization  or government  or agency or political  subdivision
thereof.

               "Preferred  Stock"  means,  with  respect to any Person,  Capital
Stock of any class or  classes  (however  designated)  of such  Person  which is
preferred  as to  the  payment  of  dividends  or  distributions,  or as to  the
distribution  of  assets  upon  any  voluntary  or  involuntary  liquidation  or
dissolution  of such  Person,  over  Capital  Stock of any  other  class of such
Person.  With  respect to the  Corporation,  the term  "Preferred  Stock"  shall
include the Senior Preferred Stock.

               "property"  means any  interest in any kind of property or asset,
whether real, personal or mixed, or tangible or intangible.

               "Purchase Agreement" means the Purchase Agreement dated  December
10, 1999 by and among the  Corporation,  Ares Leveraged  Investment  Fund, L.P.,
Ares Leveraged Investment Fund II, L.P., DB Capital Investors, L.P., First Union
Investors,  Inc., Abbott Capital 1330 Investors II, L.P., Abbott Capital Private
Equity Fund III, L.P., BNY Partners Fund,  L.L.C.,  Heller  Financial,  Inc. and
Magnetite Asset Investors L.L.C.

               "Purchase  Money  Obligation"  means  Indebtedness  of  a  Person
incurred  in the normal  course of  business  of such  Person for the purpose of
financing all or any part of the purchase  price,  or the cost of  installation,
construction or improvement of any property or assets.

               "Purchased   Portfolios"  means  account  receivable   portfolios
purchased  by the  Corporation  or any of  its  Restricted  Subsidiaries  in the
ordinary course of business.

               "Qualified Capital Stock" of any Person means any and all Capital
Stock of such Person other than Redeemable Capital Stock.

               "Recapitalization"  means the recapitalization of the Corporation
pursuant to the Stock Subscription and Redemption  Agreement dated as of October
8, 1999 among the Corporation,  Madison Dearborn Capital Partners III, L.P., and
the  stockholders,  optionholders,  and  warrantholders of the Corporation party
thereto, which shall be consummated on the Issue Date.

               "Redeemable  Capital  Stock" means any Capital Stock that, by its
terms (or by the terms of any security into which it is convertible or for which
it is  exchangeable),  or  upon  the  happening  of  any  event,  matures  or is
mandatorily  reedemable,  pursuant to a sinking fund obligation or otherwise, or
is  redeemable at the option of the holder  thereof,  in whole or in part, on or
prior to the date  that is 91 days  after  the  Stated  Maturity  of the  Senior
Preferred Stock.

               "Redemption  Date" with respect to any shares of Senior Preferred
Stock,  means  the date on which  such  shares  of  Senior  Preferred  Stock are
redeemed by the Corporation.

               "Redemption  Notice" shall have the meaning provided in paragraph
(e)(iii).

               "refinancing"  shall  have  the meaning provided in paragraph (j)
(iv).

               "Registration  Rights  Agreement"  means  the Registration Rights
Agreement  dated as of the Issue  Date  among the  Corporation,  Ares  Leveraged
Investment  Fund,  L.P.,  Ares  Leveraged  Investment  Fund II, L.P., DB Capital
Investors,  L.P., First Union Investors, Inc., Abbott Capital 1330 Investors II,
L.P.,  Abbott Capital Private Equity Fund III, L.P., BNY Partners Fund,  L.L.C.,
Heller  Financial,  Inc.,  and  Magnetite  Asset  Investors  L.L.C.  as  initial
purchasers of the Senior  Preferred  Stock,  relating to the registration of the
Senior Preferred Stock.

               "Required  Holders"  means  holders  of  more  than  50%  of  the
outstanding shares of Senior Preferred Stock.

               "Resolution"  shall  have  the  meaning  provided  in  the  first
paragraph of this Certificate of Designation.

               "Restricted   Payments"  shall  have  the  meaning   provided  in
paragraph (j)(ii).

               "Restricted  Subsidiary"  means any Subsidiary of the Corporation
that has not been designated by the Board of Directors of the Corporation,  by a
board  resolution  delivered  to the  Significant  Holders,  as an  Unrestricted
Subsidiary  or a direct or indirect  Subsidiary  of an  Unrestricted  Subsidiary
pursuant to and in compliance with paragraph  (j)(xi).  Any such designation may
be revoked by a board  resolution  of the Board of Directors of the  Corporation
delivered to the  Significant  Holders  subject to the  provisions  of paragraph
(j)(xi).

               "Revocation"   shall  have  the  meaning  provided  in  paragraph
(j)(xi).

               "Sale and  Leaseback  Transaction"  means any direct or  indirect
arrangement  with any Person or to which any such  Person is a party,  providing
for the leasing to the  Corporation or a Restricted  Subsidiary of any property,
whether owned by the Corporation or any Restricted  Subsidiary on the Issue Date
or  later  acquired,  which  has  been or is to be sold  or  transferred  by the
Corporation or such Restricted  Subsidiary to such Person or to any other Person
from whom funds have been or are to be advanced  by such Person on the  security
of such Property.

               "Securities  Act" means the  Securities  Act of 1933, as amended,
and the rules and regulations promulgated thereunder.

               "Senior  Securities" shall have the meaning provided in paragraph
(b).

               "Senior  Preferred  Stock"  shall have the  meaning  provided  in
paragraph (a).

               "Senior  Subordinated  Notes" means the  Corporation's 11% Senior
Subordinated Notes due 2006.

               "Significant  Holder" means (x) any Holder  which,  together with
its Affiliates, holds at least 20% of the outstanding shares of Senior Preferred
Stock and (y) Ares Leveraged  Investment Fund,  L.P., Ares Leveraged  Investment
Fund II, L.P. and any of their  respective  Affiliates  so long as such entities
described  in  this  clause  (y)  hold  in the  aggregate  at  least  15% of the
outstanding shares of Senior Preferred Stock.

               "Stated  Maturity"  means (a) with respect to any share of Senior
Preferred Stock, the Mandatory Redemption Date, (b) with respect to any dividend
on the Senior  Preferred  Stock,  the dates  specified  in this  Certificate  of
Designation  as the fixed  date on which the  principal  of such share of Senior
Preferred  Stock or such dividend is due and payable and (c) with respect to any
other  Indebtedness,  the  date  specified  in  the  instrument  governing  such
Indebtedness  as the fixed date on which the principal of such  Indebtedness  or
any installment of interest is due and payable.

               "Subsidiary"   means,  with  respect  to  any  Person,   (a)  any
corporation  of which the  outstanding  shares of Voting Capital Stock having at
least a majority of the votes  entitled to be cast in the  election of directors
shall at the time be owned,  directly or  indirectly,  by such  Person,  (b) any
partnership,  limited  liability  company,  association,  joint venture or other
entity in which such Person and/or one or more of its  Subsidiaries has at least
a majority  of the shares of Voting  Stock of such entity at the time or (c) any
partnership  (i) the sole  general  partner or the managing  general  partner of
which is such Person or a  Subsidiary  of such  Person or (ii) the only  general
partners of which are such Person or one or more Subsidiaries of such Person (or
any combination thereof).

               "Successor  Corporation"  shall  have  the  meaning  provided  in
paragraph (j)(xiii).

               "Transfer  Agent"  shall have the meaning  provided in  paragraph
(k).

               "Unrestricted   Subsidiary"   means   each   Subsidiary   of  the
Corporation  designated  as such pursuant to and in  compliance  with  paragraph
(j)(xi).  Any  such  designation  may be  revoked  by a  resolution  of Board of
Directors of the Corporation  delivered to the Significant  Holders,  subject to
the provisions of such paragraph (j)(xi).

               "Voting Rights  Triggering Event" shall have the meaning provided
in paragraph (f)(iii).

               "Voting  Stock"  means  any class or  classes  of  Capital  Stock
pursuant  to which the  holders  thereof  have the  general  voting  power under
ordinary  circumstances  to elect at least a majority of the Board of Directors,
managers or trustees of any Person (irrespective of whether or not, at the time,
stock of any other class or classes shall have,  or might have,  voting power by
reason of the happening of any contingency).

               "Wholly  Owned  Restricted   Subsidiary"   means  any  Restricted
Subsidiary  of  which  100% of the  outstanding  Capital  Stock  is owned by the
Corporation and/or another Wholly Owned Restricted  Subsidiary.  For purposes of
this  definition,  any  directors'  qualifying  shares shall be  disregarded  in
determining the ownership of a Restricted Subsidiary.


<PAGE>


               IN WITNESS WHEREOF,  said  Outsourcing  Solutions Inc. has caused
this  Certificate of Designation to be signed by Timothy M. Hurd, its Secretary,
this 10th day of December, 1999.

                                            OUTSOURCING SOLUTIONS INC.


                                       By: /s/ Timothy M. Hurd
                                           -------------------------------------
                                                   Name: Timothy M. Hurd
                                                   Title: Secretary
<PAGE>
                    CERTIFICATE OF DESIGNATION OF THE POWER, PREFERENCES

                   AND RELATIVE, PARTICIPATING, OPTIONAL AND OTHER SPECIAL

                    RIGHTS OF JUNIOR PREFERRED STOCK, AND QUALIFICATIONS,

                            LIMITATIONS AND RESTRICTIONS THEREOF
- --------------------------------------------------------------------------------

 Pursuant to Section 151 of the General Corporate Law of the State of Delaware

- --------------------------------------------------------------------------------

               Outsourcing  Solutions  Inc. (the  "Corporation"),  a corporation
organized  and  existing  under  the  General  Corporation  Law of the  State of
Delaware,  does hereby  certify that,  pursuant to authority  conferred upon the
board  of  directors  of the  Corporation  (the  "Board  of  Directors")  by its
Certificate  of  Incorporation,  as  amended  (hereinafter  referred  to as  the
"Certificate of  Incorporation"),  and pursuant to the provisions of Section 151
of  the  General  Corporation  Law of the  State  of  Delaware,  said  Board  of
Directors,  by unanimous  written consent dated December 10, 1999, duly approved
and adopted the following resolution (the "Resolution"):

        RESOLVED,  that,  pursuant  to the  authority  vested  in the  Board  of
        Directors by its  Certificate of  Incorporation,  the Board of Directors
        does hereby  create,  authorize  and provide for the  issuance of Junior
        Preferred Stock, no par value,  consisting of 50,000 shares,  having the
        designations,  preferences, relative, participating,  optional and other
        special  rights and the  qualifications,  limitations  and  restrictions
        thereof that are set forth in the  Certificate of  Incorporation  and in
        this Resolution as follows:

        (a)  Designation.  There is hereby  created  out of the  authorized  and
unissued shares of Preferred Stock of the Corporation a class of Preferred Stock
designated as the "Junior  Preferred  Stock." The number of shares  constituting
such  Junior  Preferred  Stock shall be 50,000.  Each share of Junior  Preferred
Stock is hereafter referred to as a "Junior Preferred Share."

        (b)    Voting Rights.

               The record holders of the issued and outstanding Junior Preferred
Shares  shall  have no voting  rights,  unless  (and  then  only to the  extent)
otherwise expressly provided by law or as set forth below.

               In  addition  to  any  other vote required by this paragraph (b),
without  the  affirmative  vote  of the  holders  of a  majority  of the  Junior
Preferred Stock,  voting  separately as a class, the Corporation shall not amend
the Certificate of Incorporation of the Corporation,  including this Certificate
of Designation,  if the amendment would alter or change the powers,  preferences
or special rights of the shares of Junior  Preferred  Stock so as to affect them
adversely  (within  the meaning of Section  242(b)(2)  of the  Delaware  General
Corporate Law).

        (c)    Dividend Rights.

               (1)    The  record  holders  shall  be  entitled  to  receive  in
preference  to all holders of Common Stock and any other shares of capital stock
of the  Corporation  other than the Senior  Preferred  Stock (as defined below),
when,  as and if  declared by the  Corporation's  Board of  Directors  or a duly
authorized  committee  thereof,  out of funds legally  available for the payment
thereof,  fully  cumulative  dividends at the Dividend  Rate set forth in (c)(2)
below on the  Liquidation  Preference  (as  defined in (d) below) on each Junior
Preferred Share, to be payable in arrears in additional  Junior Preferred Shares
(such dividends paid in kind being herein referred to as "PIK Dividends") on the
day  immediately  succeeding  the last day of a Payment  Period (as such term is
defined below in (c)(5)) (except that if any such date is a Saturday,  Sunday or
legal holiday,  then such dividends shall be payable on the next day that is not
a Saturday, Sunday or legal holiday) (each a "Dividend Payment Date"). Dividends
shall cease to accrue on each Junior  Preferred  Share on its date of redemption
or conversion,  unless the Corporation defaults in its obligations to convert or
redeem such shares.

               (2)    The  "Dividend  Rate"  shall  be  an  annual  rate of five
percent (5%) until  December 10, 2003,  and an annual rate of eight percent (8%)
thereafter;  provided,  however,  that the  Dividend  Rate shall be increased to
twenty percent (20%) upon the  consummation of (i) a Change in Control,  (ii) an
Approved Sale or (iii) a Major Public Offering.

               (3)    PIK Dividends with respect to any Payment Period shall  be
paid by delivering to the record holders of Junior  Preferred  Stock a number of
Junior Preferred Shares  determined by dividing the Dividend Payment Amount with
respect to such Payment  Period (as defined in (c)(4) below) by the  Liquidation
Preference  (as  defined in (d) below) per share.  The  issuance of any such PIK
Dividend  in such  number  of  shares  shall  constitute  full  payment  of such
dividend.  Fractional  Junior  Preferred  Shares payable as PIK Dividends may be
paid by the Corporation, at its option, in cash. Any additional Junior Preferred
Shares issued pursuant to this section shall be subject in all respects,  except
as to issue date and the date from which  dividends  accrue and  cumulate as set
forth below, to the same terms as the Junior Preferred Shares  originally issued
hereunder.

               (4)    Dividends  shall accrue (whether or  not  declared  by the
Board of Directors) on the Liquidation Preference on each Junior Preferred Share
during each  Payment  Period and be fully  cumulative  on a daily basis from the
first day of each Payment  Period to the last day of such  Payment  Period (with
the amount of accrued dividends per share, as expressed in dollars, with respect
to any Payment Period determined in accordance with the applicable Dividend Rate
or Rates being herein referred to as the "Dividend Payment Amount"). In the case
of Junior Preferred Stock issued and/or accumulated as a PIK Dividend, dividends
shall  accrue  (whether  or not  declared  by the  Board  of  Directors)  on the
Liquidation  Preference  and be  fully  cumulative  on a daily  basis  from  the
Dividend Payment Date in respect of which such shares were issued as a dividend.
Dividends  shall be paid to the holders of record of Junior  Preferred  Stock at
the close of business on the date  specified  by the Board of  Directors  of the
Corporation or a duly authorized  committee thereof at the time such dividend is
declared in accordance with the Delaware  General  Corporation Law (each of such
dates  being a "Record  Date").  A Record Date shall not be more than sixty (60)
days nor less than ten (10) days prior to the applicable Dividend Payment Date.

               (5)    The term  "Payment Period"  shall mean the one year period
commencing on December 10, 1999 and each one year period thereafter during which
any Junior Preferred Shares are issued and outstanding;  provided, that, for the
purpose of  determining  any Dividend  Payment  Amount,  a Payment  Period shall
commence on the last  Dividend  Payment Date on which  dividends  were  actually
paid.

        (d)    Rights on Liquidation and Ranking.

               In the event of the liquidation, dissolution or winding-up of the
Corporation,  whether  voluntary or  involuntary  (each a  "Liquidation"),  each
holder of a Junior  Preferred Share shall be entitled to receive with respect to
such Junior Preferred Share, before any distribution is made to or set aside for
the  holders  of  Common  Stock (or any other  shares  of  capital  stock of the
Corporation,  other than the Senior Preferred Stock), payable in cash or, if the
amount of cash available to the  Corporation is  insufficient,  out of the other
assets of the Corporation,  whether such assets are stated capital or surplus of
any nature,  an amount  equal to One  Thousand  Dollars  ($1,000.00)  per Junior
Preferred Share (the "Liquidation  Preference"),  plus all dividends accrued and
unpaid on such Junior Preferred Share on the date of final  distribution to such
holder,  whether or not authorized or declared. If the assets of the Corporation
available  for  distribution  to  holders  of Junior  Preferred  Stock  shall be
insufficient  to permit  the  payment  in full of the  amount  due such  holders
pursuant to this  paragraph  (d), all assets of the  Corporation  available  for
distribution to such holders shall be distributed pari passu among such holders.
The fair market value of any assets of the  Corporation  and the  proportion  of
cash and other assets  distributed  by the  Corporation to the holders of Junior
Preferred  Stock shall be  reasonably  determined in good faith by a vote of the
Board of Directors of the Corporation. Except as provided in this paragraph, the
holders of Junior  Preferred Shares shall not be entitled to any distribution in
the event of a  Liquidation.  For the  purposes of this  paragraph,  neither the
consolidation or merger of the Corporation into or with another corporation, nor
the sale of all or substantially all of the assets of the Corporation to another
corporation  or any other entity shall be deemed a  liquidation,  dissolution or
winding-up of the affairs of the Corporation. Notwithstanding anything herein to
the  contrary,  the Junior  Preferred  Stock ranks junior in all respects to the
Senior  Preferred Stock,  and no dividend  distributions  or distributions  upon
Liquidation  shall be made with respect to the Junior Preferred Stock (i) unless
and until all dividend  distributions  and  distributions  upon Liquidation with
respect to the Senior  Preferred  Stock have been made in full,  and (ii) unless
otherwise  made  in  accordance  with  the  limitations  in the  Certificate  of
Designation of the Senior  Preferred Stock. The Junior Preferred Stock will rank
senior to all other  capital  stock of the  Corporation  other  than the  Senior
Preferred Stock.

        (e)    Redemption Rights.

               (1)    Optional Redemption.  To  the  extent that the Corporation
shall have funds legally available therefor, the Corporation may, at its option,
at any  time and  from  time to time,  and  subject  to the  limitations  in the
Certificate of Designation  for the Senior  Preferred  Stock,  redeem all or any
portion of the outstanding  Junior Preferred Shares (each a "Redemption")  for a
sum in cash equal to One Thousand Dollars ($1,000.00) per Junior Preferred Share
plus an amount in cash equal to all accrued and unpaid  dividends on such shares
through  the  date  fixed by the  Board of  Directors  for  such  redemption  (a
"Redemption  Date"),  whether or not  authorized  and  declared  (such sum being
referred to as the "Redemption Price").

               (2)    Mandatory Redemption . On January 10, 2008 (the "Mandatory
Redemption  Date"), the Corporation shall redeem, to the extent of funds legally
available  therefor,  in the manner provided for in paragraph (e)(3) hereof, all
or any portion of the outstanding  Junior  Preferred  Shares then outstanding at
the Redemption Price.  Notwithstanding the foregoing, the Junior Preferred Stock
shall not be redeemed pursuant to this paragraph (e)(2) at any time during which
the  Corporation  has failed to redeem the Senior  Preferred Stock in accordance
with its terms.

               (3)    Notice of  Redemption.  Not  more than sixty (60) nor less
than ten (10) days  prior to any  Redemption  Date or the  Mandatory  Redemption
Date, as  appropriate,  the Corporation  shall give written notice  ("Redemption
Notice")  of a  Redemption  to each  holder  of  Junior  Preferred  Shares to be
redeemed at its address as it appears on the stock records of the Corporation by
deposit thereof in first class U.S. mail, postage prepaid. The Redemption Notice
shall state:

               (i)  the Redemption Price;

               (ii) whether all or less than all the  outstanding  shares of the
Junior  Preferred Stock are to be redeemed and the total number of shares of the
Junior Preferred Stock being redeemed;

               (iii) the date fixed for redemption;

               (iv) that the holder is to surrender to the  Corporation,  in the
manner,  at the place or places  and at the  Redemption  Price  designated,  his
certificate or certificates representing the shares of Junior Preferred Stock to
be redeemed; and

               (v) that dividends on the shares of the Junior Preferred Stock to
be redeemed  shall cease to  accumulate  on such  Redemption  Date or  Mandatory
Redemption Date unless the Corporation defaults in the payment of the Redemption
Price.

On the Redemption Date or the Mandatory Redemption Date, as the case may be, the
Corporation  shall transfer to an account  designated by each holder of a Junior
Preferred Share to be redeemed the Redemption  Price thereof by wire transfer in
immediately available funds, but only upon each holder of Junior Preferred Stock
having  surrendered the certificate  representing such share of Junior Preferred
Stock to the  Corporation,  duly  endorsed  (or  otherwise  in  proper  form for
transfer,  as  determined  by the  Corporation),  in the manner and at the place
designated  in the  Redemption  Notice.  In the event  that less than all of the
shares  represented  by any  certificate  so  surrendered  are  redeemed,  a new
certificate shall be issued representing the unredeemed shares.

               (4)    Selection  of  Shares.  The  Corporation  shall select the
Junior Preferred Shares to be redeemed in any Redemption in which not all Junior
Preferred Shares are able to be redeemed  pursuant to this paragraph so that the
Junior  Preferred  Shares of each holder selected for Redemption  shall bear the
same proportion to the total Junior Preferred Shares owned by that holder as the
proportion of all Junior  Preferred  Shares selected for Redemption bears to the
total  of  all  then  outstanding  Junior  Preferred  Shares,  but  adjusted  as
determined  by the Board of  Directors  to avoid the  redemption  of  fractional
Junior Preferred Shares.  Notice having been given as provided above, if, on the
date fixed for Redemption, funds necessary for the redemption shall be available
therefor and shall have been irrevocably deposited or set aside in trust for the
holders  of  the  Junior  Preferred  Shares,  then,   notwithstanding  that  the
certificates  representing  any shares so called for  Redemption  shall not have
been surrendered,  dividends with respect to the shares so called shall cease to
accrue after the date fixed for Redemption, such shares will no longer be deemed
outstanding,  the  holders  thereof  shall  cease  to  be  stockholders  of  the
Corporation  and all rights  whatsoever  with respect to such shares (except the
right of the holders to receive  the  Redemption  Price  without  interest  upon
surrender of their  certificates  therefor)  shall  terminate.  If funds legally
available  for such  purpose are not  sufficient  for  redemption  of the Junior
Preferred Shares to be redeemed pursuant to a Redemption,  then the certificates
representing  such  shares  shall be deemed not to be  surrendered,  such shares
shall remain  outstanding and the rights of holders of Junior  Preferred  Shares
thereafter  shall  continue  to be only  those of a holder of  Junior  Preferred
Shares.  Should any Junior  Preferred  Shares  required to be redeemed under the
terms of any Redemption not be redeemed solely by reason of limitations  imposed
by law, the applicable Junior Preferred Shares shall be redeemed on the earliest
possible date  thereafter  that the applicable  Junior  Preferred  Shares may be
redeemed to the maximum extent  permitted by law. Except as set forth above, the
Board of Directors shall  prescribe the manner in which any Redemption  shall be
effected.

        (f)    Conversion.

               (1)    At  the  consummation of a Qualified Public Offering, each
holder of Junior  Preferred  Shares shall have the right to convert all, but not
less than all, of such holder's Junior  Preferred Shares into a number of shares
of Voting Common Stock (the "Conversion  Stock") equal to (i) the sum of (A) the
number of Junior Preferred Shares to be converted  multiplied by $1,000 plus (B)
the amount of all accrued and unpaid dividends on the Junior Preferred Shares to
be  converted  (whether or not  declared)  from the last  Dividend  Payment Date
through the effective  date of the  conversion,  divided by (ii) the  Conversion
Price.  The  "Conversion  Price"  shall be the  price  per  share  at which  the
Corporation's Voting Common Stock is sold to the public in such Qualified Public
Offering.  The  Corporation  may,  at its  option,  pay cash in lieu of  issuing
fractional shares of Voting Common Stock in connection with such conversion.  At
least 30 days prior to the  effectiveness of a Qualified  Public  Offering,  the
Corporation shall provide written  notification (the "Notice") to each holder of
Junior  Preferred Stock that the  Corporation  intends to consummate a Qualified
Public Offering.  The Notice shall include the expected date of the consummation
of the Qualified Public Offering (the "Expected Date") and the expected range of
offering price to the public.  At least 10 days prior to the Expected Date, each
holder of Junior  Preferred  Stock who elects to convert  such  holder's  Junior
Preferred  Shares into  Conversion  Stock shall provide  written  notice of such
election to the  Corporation.  Any holder of Junior Preferred Stock who does not
provide written notice to the Corporation shall be deemed to have elected not to
convert  such  holder's  Junior  Preferred  Shares into  Conversion  Stock.  The
Conversion  Stock issued in connection with such conversion shall be entitled to
piggyback  registration  rights (including with respect to such Qualified Public
Offering) as set forth in the Stockholders Agreement.

               (2)    Except as  otherwise  provided  herein,  the conversion of
Junior  Preferred  Stock  shall be deemed to have been  effected  at the time of
consummation of the Qualified Public  Offering.  At the time any such conversion
has been  effected,  the  rights of the holder of the  Junior  Preferred  Shares
converted  shall  cease and the  Person or  Persons  in whose  name or names any
certificate or certificates for shares of Conversion Stock are to be issued upon
such  conversion  shall be deemed to have become the holder or holders of record
of the shares of Conversion Stock represented thereby.

               (3)    As soon as possible after a  conversion has been effected,
the  Corporation  shall  deliver  to the  converting  holder  a  certificate  or
certificates  representing  the number of shares of Conversion Stock issuable by
reason  of such  conversion  in such  name or  names  and such  denomination  or
denominations as the converting holder has specified.

               (4)    The  issuance  of  certificates  for  shares of Conversion
Stock upon conversion of Junior  Preferred Stock shall be made without charge to
the holders of such Junior  Preferred  Stock for any issuance tax (other than in
connection  with a transfer into a different  name) in respect  thereof or other
cost incurred by the  Corporation  in connection  with such  conversion  and the
related issuance of shares of Conversion  Stock.  Upon conversion of each Junior
Preferred Share, the Corporation shall take all such actions as are necessary in
order  to  insure  that the  Conversion  Stock  issuable  with  respect  to such
conversion shall be validly issued, fully paid and nonassessable.

               (5)    The Corporation shall not  close  its  books  against  the
transfer of Junior  Preferred  Stock or of  Conversion  Stock issued or issuable
upon conversion of Junior  Preferred  Stock in any manner which  interferes with
the timely  conversion of Junior Preferred  Stock. The Corporation  shall assist
and cooperate  with any holder of Junior  Preferred  Stock  required to make any
governmental  filings  or  obtain  any  governmental  approval  prior  to  or in
connection with any conversion of Junior  Preferred Stock hereunder  (including,
without limitation, making any filings required to be made by the Corporation).

               (6)    The  Corporation  shall  in  connection with any Qualified
Public  Offering  reserve and keep  available out of its authorized but unissued
shares  of  Conversion  Stock,  solely  for the  purpose  of  issuance  upon the
conversion of the Junior  Preferred  Stock,  such number of shares of Conversion
Stock as the Corporation reasonably believes may be issuable upon the conversion
of all outstanding  Junior Preferred Stock. All shares of Conversion Stock which
are so issuable shall, when issued,  be duly and validly issued,  fully paid and
nonassessable.  The Corporation  shall take all such actions as may be necessary
to assure  that all such  shares of  Conversion  Stock may be so issued  without
violation of any applicable law or governmental  regulation or any  requirements
of any domestic securities exchange upon which shares of Conversion Stock may be
listed  (except  for  official  notice of issuance  which  shall be  immediately
delivered by the Corporation upon each such issuance). The Corporation shall not
take any action which would cause the number of authorized  but unissued  shares
of  Conversion  Stock to be less than the number of such  shares  required to be
reserved hereunder for issuance upon conversion of the Junior Preferred Stock.

        (g)    Transfers of  Junior  Preferred  Shares.   The  Junior  Preferred
Shares may not be sold, assigned or transferred by the holders without the prior
written consent of the  Corporation,  and by acceptance of any Junior  Preferred
Shares,  the holder agrees not to sell,  assign or transfer such shares  without
such consent.

        (h)    Merger,  Consolidation,  or Sale of Assets. The Corporation shall
not  consolidate  or merge with or into (whether or not the  Corporation  is the
surviving  corporation),  or directly and/or indirectly through its subsidiaries
sell,  assign,   transfer,   lease,  convey  or  otherwise  dispose  of  all  or
substantially  all of the  properties  and  assets  of the  Corporation  and its
subsidiaries taken as a whole in one or more related transactions,  to any other
Person unless (A) (i) the  Corporation is the surviving  corporation or (ii) the
entity or the Person formed by or surviving any such consolidation or merger (if
other than the Corporation) or to which such sale, assignment,  transfer, lease,
conveyance  or other  disposition  shall  have been  made (the  entity or Person
described in this clause (ii),  the  "Successor  Corporation ") is a corporation
organized or existing under the laws of the United States,  any state thereof or
the  District of Columbia;  and (B) the  Successor  Corporation  assumes all the
obligations of the Corporation under this Certificate of Designation pursuant to
an  amendment  or  supplement  hereto  or  thereto,  as  applicable,  in a  form
reasonably  satisfactory  to the  holders of a majority  of the then  issued and
outstanding shares of Junior Preferred Stock.

        (i)    Definitions.  As used in this  Certificate  of  Designation,  the
following  terms shall have the  following  meanings  (with terms defined in the
singular  having  comparable  meanings  when used in the plural and vice versa),
unless the context otherwise requires:

               "Affiliate" means with respect to any specified  Person:  (i) any
other Person directly or indirectly controlling or controlled by or under direct
or indirect  common  control with such specified  Person;  (ii) any other Person
that  owns,  directly  or  indirectly,  10% or more of such  specified  Person's
capital stock; or (iii) any other Person 10% or more of the voting capital stock
of which is beneficially  owned or held directly or indirectly by such specified
Person. For the purposes of this definition, "control" when used with respect to
any specified  Person means the power to direct the  management  and policies of
such  Person,  directly  or  indirectly,  whether  through  ownership  of voting
securities,   by  contract  or  otherwise;   and  the  terms  "controlling"  and
"controlled" have meanings correlative to the foregoing.

               "Approved  Sale"  shall have the  meaning  ascribed  to it in the
Stockholders Agreement (as in effect on the date hereof).

               "Change of Control" shall have the meaning  ascribed to it in the
Certificate of Designation for the Senior Preferred Stock.

               "Common Stock" means collectively the Voting Common Stock and the
Non-Voting Common Stock.

               "Qualified Public Offering" means any underwritten primary public
offering  registered  under the  Securities  Act of 1933 of capital stock of the
Corporation having an aggregate offering value of at least $50 million.

               "Major Public  Offering"  means an  underwritten  primary  public
offering  registered  under the  Securities  Act of 1933 of capital stock of the
Corporation in which the  Corporation  receives in excess of $200 million in net
proceeds (after deducting any underwriting fees or commissions).

               "Non-Voting  Common  Stock"  means the  Corporation's  Non-Voting
Common Stock, par value $0.01.

               "Person" means any individual, corporation,  partnership, limited
liability corporation,  joint venture, association,  joint-stock company, trust,
unincorporated  organization  or government  or agency or political  subdivision
thereof.

               "Senior  Preferred  Stock"  shall mean (a) the Class A 14% Senior
Mandatorily  Redeemable  Preferred Stock, (b) the Class B 14% Senior Mandatorily
Redeemable  Preferred Stock and (c) any other securities issued or issuable with
respect to or in exchange for such Senior  Preferred  Stock described in clauses
(a) or (b)  by  way  of  share  exchange,  stock  dividend,  stock  split  or in
connection with a combination of shares, recapitalization, merger, consolidation
or other  reorganization  or pursuant to any registration  agreement  applicable
thereto or otherwise.

               "Stockholders Agreement" means the Stockholders Agreement,  dated
as of December 10, 1999, by and among the Corporation and the Persons  signatory
thereto.

               "Voting  Common  Stock"  means the  Corporation's  Voting  Common
Stock, par value $0.01.


               IN  WITNESS  WHEREOF,  said Outsourcing Solutions Inc. has caused
this Certificate of Designation of Outsourcing  Solutions Inc. to be executed by
its officer thereunto duly authorized this 10th day of December, 1999.

                                            OUTSOURCING SOLUTIONS INC.

                                            By:/s/ Timothy M. Hurd
                                               ---------------------------------
                                            Name:  Timothy M. Hurd
                                            Title: Secretary


                          ADVISORY SERVICES AGREEMENT

            THIS ADVISORY  SERVICES  AGREEMENT (the "Agreement") is entered into
as of this 21st day of September,  1995, by and between OSI Holdings  Corp.  (on
behalf of itself and its subsidiaries),  a Delaware corporation (the "Company"),
and MDC Management Company III, L.P., a California limited partnership ("MDC").

            WHEREAS, contemporaneously  with  the execution and delivery of this
Agreement the Company and certain  subsidiaries of the Company have acquired all
of the partnership interests in Account Portfolios, L.P., Perimeter Credit, L.P.
and Gulf State Credit, L.P. (the "Acquisition"); and

            WHEREAS,  the execution and delivery of this Agreement is a material
condition to the consummation of the Acquisition.

            NOW,  THEREFORE,  in  consideration  of the mutual  promises  of the
parties hereinafter set forth, MDC and the Company hereto agree as follows:

            1.  Retention as Management  Advisor.  Subject to each of the terms,
conditions and provisions of this  Agreement,  the Company and its  subsidiaries
hereby  retain MDC and MDC hereby  agrees to be  retained by the Company and its
subsidiaries  to perform those  financial and managerial  functions set forth in
Section 4 of this Agreement.

            2. Term.

            2.1 Subject to the provisions for termination set forth herein, this
Agreement  shall  be from  the date  hereof  through  September  21,  2005,  and
automatically  renewable annually  thereafter unless MDC receives 30 days notice
of the termination prior to the renewal date.

            2.2 The Company,  by written notice to MDC, authorized by a majority
of the directors  other than those who are partners,  principals or employees of
MDC (or an affiliate of MDC),  may  terminate  this  Agreement  for  justifiable
cause,  which shall mean any of the following events:  material breach by MDC of
any of its obligations  hereunder;  misappropriation by MDC of funds or property
of the Company or other  willful  breach in the course of the  consultancy;  any
attempt by MDC to secure  personal profit related to the business of the Company
and not fairly  disclosed  to and  approved by the Board of  Directors  or gross
neglect by MDC in the fulfillment of its obligations hereunder.

            2.3 MDC, by thirty (30) days' prior  written  notice to the Company,
may terminate this Agreement at any time.

            3. Compensation.

            3.1 Upon execution and delivery of this Agreement, the Company shall
pay MDC a transaction  fee of $1,600,000 for services  rendered on behalf of the
Company and its subsidiaries in connection with the Acquisition.

            3.2 As compensation to MDC for its management and advisory  services
to the Company and its subsidiaries under this Agreement, the Company, on behalf
of itself and its  subsidiaries,  agrees to pay MDC a fee in the amount of three
hundred  thousand  dollars  ($300,000)  per year.  Such fee shall be  payable in
arrears  in equal  quarterly  installments,  on or before the last day of March,
June, September and December, commencing on December 31, 1995.

            3.3 MDC shall also be entitled to be  reimbursed  by the Company for
all reasonable  out-of-pocket  costs and expenses incurred by MDC and any of its
partners,  employees or affiliates in connection with (i) providing the Services
under this  Agreement,  or (ii) serving as a member of the Board of Directors or
as an officer of the Company including, without limitation, all travel expenses.
Reimbursement shall be provided upon receipt by the Company of invoices from MDC
with respect to such costs and expenses.

            4. Duties as  Management  Advisor.  MDC's duties as a financial  and
management  consultant to the Company and its subsidiaries  under the provisions
of this Agreement shall include providing  services in obtaining  equity,  debt,
lease and  acquisition  financing,  as well as  providing  other  financial  and
consulting  services  for the  operation  and growth of the  Company at any time
during the term of this  Agreement  (the  "Services").  Such  Services  shall be
rendered upon the  reasonable  request of the Company.  MDC shall devote as much
time as reasonably necessary to the affairs of the Company.

            5. Decisions.  The Company  reserves the right to make all decisions
with  regard  to  any  matter  upon  which  MDC  has  rendered  its  advice  and
consultation,  and  there  shall  be no  liability  to MDC for any  such  advice
accepted by the Company pursuant to the provisions of this Agreement.

            6. Authority of Management Advisor. MDC shall have authority only to
act as a consultant  and advisor to the Company.  MDC shall have no authority to
enter into any agreement or to make any  representation,  commitment or warranty
binding  upon the  Company  or to  obtain  or incur  any  right,  obligation  or
liability on behalf of the Company.

            7. Independent Contractor. Except as may be expressly provided
elsewhere in this Agreement, MDC shall act as an independent contractor and
shall have complete charge of its personnel engaged in the performance of the
Services.

            8. Books and  Records.  MDC's books and records  with respect to the
Services and any reimbursable costs ("Books and Records") shall be kept at MDC's
office  located at 3000 Sand Hill Road,  Building  3,  Suite  290,  Menlo  Park,
California  94025.  The  Books  and  Records  shall be kept in  accordance  with
recognized accounting principles and practices,  consistently applied, and shall
be made available for the Company or the Company's  representatives'  inspection
and copying at all times during regular office hours.  MDC shall not be required
to  maintain  the  Books  and  Records  for more  than  three  (3)  years  after
termination of this Agreement.

            9. Confidential Information.

            9.1 The parties  acknowledge  that during the course of provision of
the Services,  the Company may disclose  confidential  information to MDC or its
affiliated  companies.  MDC  shall  treat  such  information  as  the  Company's
confidential  property and safeguard and keep secret all such information  about
the Company,  including reports and records,  customer lists, trade lists, trade
practices,  and  prices  pertaining  to the  Company's  business  coming  to the
attention or knowledge of MDC because of any  activities  conducted by MDC under
or pursuant to this Agreement.

            9.2 MDC shall  exercise  its best efforts and shall cause any of its
affiliated  companies to exercise their best efforts to prevent any confidential
information  from  being  disclosed  to third  parties,  except  as  necessarily
required  in  the  performance  of  the  Services  and  except  under  terms  of
confidentiality  satisfactory to the Company.  This  obligation  shall remain in
effect until the Company  shall  release MDC or its  affiliated  companies  from
their  obligations  under this paragraph 9, but in no event later than three (3)
years  after  the  completion  of the  Services.  MDC  shall  not use any of the
Company's  confidential  information  in any  way  that  is  detrimental  to the
interests of the Company, directly or indirectly, either during the term of this
Agreement or at any time thereafter.

            10.  Indemnification.  The Company  agrees to indemnify and hold MDC
and its partners,  officers,  directors and agents harmless from damages, losses
or expenses  (including,  without  limitation,  reasonable  attorneys'  fees and
expenses) incurred or paid directly or indirectly, by MDC as a result or arising
out of any  actions  taken  by MDC in  connection  with the  performance  of the
Services  under this Agreement  except to the extent that such actions  resulted
solely  from the gross  negligence  or willful  misconduct  of MDC.  The Company
hereby  further  agrees to reimburse  MDC for all  reasonable  fees and expenses
(including  attorneys fees) incurred in connection with defending any such claim
to which MDC is a party, as such fees and expenses are incurred by MDC.

            11. Notices and Communications.

            11.1  All  communications  relating  to  the  day-to-day  activities
necessary  to render the  Services  shall be  exchanged  between the  respective
representatives  of the Company and MDC, who will be  designated  by the parties
promptly upon commencement of the Services.

            11.2 All other  notices,  demands,  and  communications  required or
permitted hereunder shall be in writing and shall be delivered personally to the
respective  representatives  of the  Company and MDC set forth below or shall be
mailed by registered mail, postage prepaid,  return receipt requested.  Notices,
demands  and  communications  hereunder  shall be  effective:  (i) If  delivered
personally, on delivery; or (ii) if mailed, forty-eight (48) hours after deposit
thereof in the United  States mail  addressed  to the party to whom such notice,
demand,  or  communication is given.  Until changed by written notice,  all such
notices, demands and communications shall be addressed as follows:

            If to the Company:   OSI Holdings Corp.
                                 c/o David B. Kreiss
                                 5605 Lake Island Drive
                                 Atlanta, GA  30327
                                 Tel: (404) 250-0707
                                 Fax: (404) 250-0707

            If to MDC:           McCown De Leeuw & Co.
                                 101 East 52nd Street
                                 31st Floor
                                 New York, New York 10022
                                 Attn:  Mr. Tyler Zachem
                                 Tel: (212) 355-5500
                                 Fax: (212) 355-6283 or
                                      (212) 355-6945

            With copies to:      McCown De Leeuw & Co.
                                 3000 Sand Hill Road
                                 Building 3, Suite 290
                                 Menlo Park, CA  94025
                                 Attn: Mr. Steven A.
                                       Zuckerman
                                 Tel: (415) 854-6000
                                 Fax: (415) 854-0853

            12. Assignments.  MDC shall not assign this Agreement in whole or in
part without the prior written consent of the Company,  provided,  however, that
such consent shall not be  unreasonably  withheld with respect to assignments to
MDC's affiliates or wholly-owned  subsidiaries;  and provided further,  that any
such  assignment  shall not  relieve  MDC of any of its  obligations  under this
Agreement.

            Subject to the  foregoing,  all the terms and  conditions  contained
herein  shall  inure to the  benefit  of and shall be binding  upon the  parties
hereto and their  respective  heirs,  personal  representatives,  successors and
assigns.

            13.  Applicable Law and  Severability.  This document  shall, in all
respects,  be  governed  by the laws of the  State  of  Delaware  applicable  to
agreements  executed  and to be wholly  performed  within the State of Delaware.
Nothing  contained  herein shall be construed so as to require the commission of
any act  contrary  to law,  and  wherever  there  is any  conflict  between  any
provisions  contained  herein and any contrary  present or future statute,  law,
ordinance or  regulation,  the latter shall  prevail,  but the provision of this
document which is affected shall be curtailed and limited  only  to  the  extent
necessary to bring it within the requirements of the law.

            14. Further Assurances. Each of the parties hereto shall execute and
deliver any and all additional papers, documents and other assurances, and shall
do any and all acts and  things  reasonably  necessary  in  connection  with the
performance  of their  obligations  hereunder and to carry out the intent of the
parties hereto.

            15. Attorneys'   Fees.  In  the  event any action is instituted by a
party  to  enforce  any  of the  terms  and  provisions  contained  herein,  the
prevailing party in such action shall be entitled to such reasonable  attorneys'
fees, costs and expenses as may be fixed by the court.

            16. Time  of  the Essence. Time  is of the essence of this Agreement
and all the terms, provisions, covenants and conditions hereof.

            17. Captions. The   captions  appearing  at  the commencement of the
paragraphs hereof are descriptive only and for convenience and reference. Should
there be any conflicts between any such caption and the paragraph at the head of
which it appears, the paragraph and not such caption shall control and govern in
the construction of this document.

            18.   Modifications   or   Amendments.   No  amendment,   change  or
modification  of this document shall be valid unless it is in writing and signed
by all the parties  hereto and  expressly  states that an  amendment,  change or
modification of this Agreement is intended.

            19. Separate  Counterparts.  This document may be executed in one or
more separate counterparts, each of which, when so executed, shall be  deemed to
be an original. Such counterparts shall, together, constitute and be one and the
same instrument.

            20. Entire Agreement.  This  Agreement  shall  constitute the entire
understanding  and agreement  between the parties hereto and shall supersede any
and all letters of intent,  whether  written or oral,  pertaining to the subject
matter of this Agreement.

<PAGE>

            IN WITNESS  WHEREOF,  the parties  have caused this  Agreement to be
executed by their duly authorized officers on the date first appearing above.

                                   OSI HOLDINGS CORP.


                                   By:    /s/ David B. Kreiss
                                       ---------------------------

                                       Name:  David B. Kreiss
                                       Title: President

                                   MDC MANAGEMENT COMPANY III, L.P.,
                                   a California limited partnership


                                   By:    /s/ David E. King
                                       ---------------------------
                                       General Partner

<PAGE>

                              ASSIGNMENT AGREEMENT

     This  ASSIGNMENT  AGREEMENT  (this  "Agreement"),  dated as of December 10,
1999, is by and between Madison Dearborn  Partners,  Inc.  ("MDP"),  Outsourcing
Solutions Inc.  (f/k/a  Outsourcing  Holdings  Corp.) ("OSI") and MDC Management
Company III, L.P. ("MDC").

        Reference  is  made  to the  Advisory  Services  Agreement  dated  as of
September 21, 1995 (the "Advisory Services  Agreement"),  by and between OSI and
MDC.  Capitalized  terms not otherwise defined in this Instrument shall have the
meanings given to such terms in the Advisory Services Agreement.

        In accordance with its rights under Section 12 of the Advisory  Services
Agreement,  MDC  wishes to (i)  assign  all of its  rights  in, to and under the
Advisory  Services  Agreement  to MDP and (ii)  designate  MDP as MDC  under the
Advisory Services Agreement.

        NOW,  THEREFORE,  for good and valuable  consideration,  the receipt and
sufficiency of which is hereby acknowledged,  the parties hereto hereby covenant
and agree as follows:

1.       Assignment and Assumption.


               (a)  MDC  hereby  assigns  to MDP  all of  its  obligations  with
                    respect to and  arising  from the  performance  of  advisory
                    services  to OSI after the date hereof and all of its rights
                    under the Advisory Services  Agreement,  including,  without
                    limitation,  MDC's  right to  receive  the fee set  forth in
                    Section   3.2   of   the   Advisory   Services    Agreement.
                    Notwithstanding  the foregoing,  MDC's  obligation under the
                    confidentiality  provisions  set  forth in  Section 9 of the
                    Advisory  Services  Agreement  shall  expire  on  the  first
                    anniversary   of  the  date  hereof  with   respect  to  OSI
                    information obtained prior to the date hereof.


               (b)  MDP hereby accepts the foregoing  assignment of MDC's rights
                    and  hereby  assumes  all of MDC's  obligations  to  perform
                    advisory  services  under the  Advisory  Services  Agreement
                    after the date hereof and assumes  all  obligations  arising
                    from the performance of such services.

               (c)  OSI hereby consents to MDC's  assignment of its rights under
                    the Advisory  Services  Agreement  to MDP and accepts  MDP's
                    assumption of the  obligation to perform  advisory  services
                    under the Advisory Services Agreement after the date hereof.
                    Notwithstanding   anything  to  the  contrary  contained  in
                    Section 12 of the Advisory  Services  Agreement,  OSI hereby
                    agrees that after MDC's  assignment  of its rights under the
                    Advisory Services Agreement to MDP, MDC shall be relieved of
                    all  of  its   obligations   under  the  Advisory   Services
                    Agreement.

2.      OSI hereby represents and warrants to MDP and MDC as follows:

               (a)  OSI has full power and authority to execute and deliver this
                    Agreement  and to perform  its  obligations  hereunder.  The
                    execution, delivery and performance of this Agreement by OSI
                    has  been  duly  authorized  and  approved  by its  Board of
                    Directors and no other  corporate  action on the part of OSI
                    is  necessary  to  authorize  the  execution,  delivery  and
                    performance  of this  Agreement by OSI.  This  Agreement has
                    been duly  executed and  delivered by OSI and,  assuming the
                    due execution and delivery of this Agreement by MDP and MDC,
                    is a valid and binding obligation of OSI enforceable against
                    OSI in accordance with its terms.

               (b)  The  execution  and  delivery of this  Agreement by OSI will
                    not:  (1)  violate  any  provision  of  the  Certificate  of
                    Incorporation or By-Laws of OSI or the comparable  governing
                    documents  of any  of  its  Subsidiaries;  (2)  violate  any
                    statute, ordinance, rule, regulation, order or decree of any
                    court or of any governmental or regulatory  body,  agency or
                    authority applicable to OSI or any of its Subsidiaries or by
                    which any of their  respective  properties  or assets may be
                    bound;  (3) require any filing with,  or permit,  consent or
                    approval  of, or the giving of any  notice to, or  obtaining
                    any new or  additional  licenses  from any  governmental  or
                    regulatory body, agency or authority;  and (4) except as set
                    forth in Section 3.01(d) of the Company's disclosure letter,
                    result  in  a  violation  or  breach  of,   conflict   with,
                    constitute  (with or without  due notice or lapse of time or
                    both) a  material  default  (or  give  rise to any  right of
                    termination,  cancellation,  payment or acceleration) under,
                    or result in the creation of any encumbrance upon any of the
                    properties  or  assets  of OSI  or  any of its  Subsidiaries
                    under,  any of the terms,  conditions  or  provisions of any
                    license,  franchise,  permit,  agreement,  lease,  or  other
                    instrument  or  obligation  to  which  OSI  or  any  of  its
                    Subsidiaries  is a  party,  or by  which  it or any of their
                    respective properties or assets are bound or subject.

               (c)  OSI and MDC have each fully performed all of its obligations
                    under the Advisory Services Agreement to date and neither is
                    in breach of such agreement.

3.      MDC does hereby represent and warrant to MDP and OSI as follows:

               (a)  MDC has full power and authority to execute and deliver this
                    Agreement  and to perform  its  obligations  hereunder.  The
                    execution, delivery and performance of this Agreement by MDC
                    has been  duly  authorized  by MDC and no other  partnership
                    action  on the part of MDC is  necessary  to  authorize  the
                    execution,  delivery and  performance  of this  Agreement by
                    MDC. This  Agreement has been duly executed and delivered by
                    MDC and,  assuming  the due  execution  and delivery of this
                    Agreement by MDP and OSI, is a valid and binding  obligation
                    of MDC enforceable against MDC in accordance with its terms.

               (b)  The  execution  and  delivery of this  Agreement by MDC will
                    not: (1) violate any provision of the Certificate of Limited
                    Partnership  or By-Laws of MDC;  or (2)  require  any filing
                    with,  or permit,  consent or approval  of, or the giving of
                    any notice to, or obtaining any new or  additional  licenses
                    from  any  governmental  or  regulatory   body,   agency  or
                    authority.

               (c)  MDC and OSI have each fully performed all of its obligations
                    under the Advisory Services Agreement to date and neither is
                    in breach of such agreement.

4.      MDP represents and warrants to MDC and OSI  as follows:

               (a)  MDP has all  requisite  partnership  power and  authority to
                    execute  and  deliver  this  Agreement  and to  perform  its
                    obligations   hereunder.    The   execution   delivery   and
                    performance   of  this   Agreement  by  MDP  has  been  duly
                    authorized  by MDP.  No other  action on the part of MDP (or
                    its  partners)  is necessary  to  authorize  the  execution,
                    delivery and  performance  of this  Agreement  by MDP.  This
                    Agreement  has been duly  executed and  delivered by MDP and
                    assuming the due execution and delivery of this Agreement by
                    OSI and  MDC,  is a valid  and  binding  obligation  of MDP,
                    enforceable against MDP in accordance with its terms.

               (b)  The  execution  and  delivery of this  Agreement by MDP will
                    not: (1) violate any provision of the Certificate of Limited
                    Partnership  or By-Laws of MDP;  or (2)  require  any filing
                    with,  or permit,  consent or approval  of, or the giving of
                    any notice to, or obtaining any new or  additional  licenses
                    from  any  governmental  or  regulatory   body,   agency  or
                    authority.

5.             This Agreement is executed and delivered  pursuant to Sections 18
               ("Modifications  or Amendments")  and 12  ("Assignments")  of the
               Advisory Services Agreement. From the date hereof, all references
               to MDC in the Advisory  Services  Agreement shall be deemed to be
               references to MDP.

6.      The first sentence of Section 3.2 shall be deleted and replaced with the
  following:

                      As  compensation  to MDP for its  management  and advisory
               services  to  the  Company  and  its   subsidiaries   under  this
               Agreement, the Company, on behalf of itself and its subsidiaries,
               agrees to pay MDP a fee in the  amount of five  hundred  thousand
               dollars ($500,000) per year.

1.      Section 11.2 of the Advisory Services Agreement shall be amended to read
  as follows:

                      11.2  All  other  notices,   demands,  and  communications
               required or permitted  hereunder shall be in writing and shall be
               delivered  personally to the  respective  representatives  of the
               Company and MDP set forth below or shall be mailed by  registered
               mail, postage prepaid, return receipt requested. Notices, demands
               and communications hereunder shall be effective: (i) if delivered
               personally,  on  delivery;  or (ii) if mailed,  forty-eight  (48)
               hours after deposit  thereof in the United States mail  addressed
               to the party to whom such notice,  demand,  or  communication  is
               given. Until changed by written notice, all such notices, demands
               and communication shall be addressed as follows:

                      If to the Company:    Outsourcing Solutions Inc.
                                            390 South Woods Mill Road
                                            Suite 350
                                            Chesterfield, Missouri 63017
                                            Attention:    Eric Fencl, Esq.
                                                          General Counsel

                                            Phone:        (314) 576-0022
                                            Fax:          (314) 576-1867


                      If to MDP:            Madison Dearborn Partners, Inc.
                                            Suite 3800
                                            Three First National Plaza
                                            Chicago, IL 60602
                                            Attention:    Timothy Hurd
                                            Phone:        (312) 895-1170
                                            Fax:          (312) 895-1156

                                            with a copy to:

                                            Kirkland & Ellis
                                            200 E. Randolph
                                            Chicago, IL 60601
                                            Attention:    Michael H. Kerr, P.C.
                                            Phone:        (312) 861-2000
                                            Fax:          (312) 861-2200

1.             This Agreement may be executed in one or more  counterparts,  all
               of which  shall be  considered  one and the same  Agreement,  and
               shall become effective when one or more of such counterparts have
               been  signed by each of the parties  and  delivered  to the other
               party.

1.             This  Agreement  shall be governed by,  performed,  construed and
               enforced  in  accordance  with the laws of the State of New York,
               without  giving  effect to any choice of law or  conflict  of law
               rules  or  provisions  (whether  of the  State of New York or any
               other  jurisdiction) that would cause the application of the laws
               of any jurisdiction other than the State of New York.

<PAGE>


        IN WITNESS  WHEREOF,  the parties  hereto  have  caused this  Assignment
Agreement to be duly executed as of the day and year first above written.

                                    MADISON DEARBORN PARTNERS, INC.

                                    By: /s/ Paul R. Wood
                                        ----------------------------------------
                                    Its:

                                    MDC MANAGEMENT COMPANY III, L.P.

                                    By: /s/
                                        ----------------------------------------

                                    Its:

                                    OUTSOURCING SOLUTIONS INC.

                                    By: /s/ Eric R. Fencl
                                        ----------------------------------------

                                    Its:



================================================================================




                          REGISTRATION RIGHTS AGREEMENT

                          Dated as of December 10, 1999

                                      among

                           OUTSOURCING SOLUTIONS INC.,
                             a Delaware corporation,

                           the Purchasers named herein

                                       AND

                          certain other parties hereto

         Relating to 5,920,474.15 Shares of Common Stock, $.01 Par Value




================================================================================


<PAGE>


               THIS REGISTRATION RIGHTS AGREEMENT (the "Agreement") is  made and
entered  into as of December  10,  1999,  among  Outsourcing  Solutions  Inc., a
Delaware  corporation  (the  "Company"),  Madison Dearborn Capital Partners III,
L.P.  ("MDCP"),  Madison Dearborn Special Equity III, L.P.  ("MDSE") and Special
Advisers Fund I, L.L.C.  ("SAF" and collectively with MDCP and MDSE, the "Equity
Investor") and Ares Leveraged  Investment Fund, L.P., Ares Leveraged  Investment
Fund II, L.P., DB Capital Investors,  L.P., First Union Investors,  Inc., Abbott
Capital 1330 Investors II, L.P.,  Abbott Capital  Private Equity Fund III, L.P.,
BNY Partners Fund,  L.L.C.,  Heller Financial,  Inc.,  Magnetite Asset Investors
L.L.C., FBR Financial Fund II, L.P. and Harvest Opportunity Partners, L.P. (each
a "Purchaser" and, collectively, the "Purchasers").


               This Agreement is made pursuant to the Purchase Agreement,  dated
as of December 10, 1999,  among the Company and certain of the  Purchasers  (the
"Purchase Agreement"),  relating to the sale by the Company to the Purchasers of
an  aggregate  of  (i)  25,000  shares  of  the  Company's  Class  A 14%  Senior
Mandatorily  Redeemable  Preferred Stock (the "Class A Senior Preferred Stock"),
(ii) 75,000 shares of the Company's  Class B 14% Senior  Mandatorily  Redeemable
Preferred  Stock (the "Class B Senior  Preferred  Stock",  and together with the
Class A  Senior  Preferred  Stock,  the  "Senior  Preferred  Stock")  and  (iii)
596,913.07 shares of the Company's Common Stock (as defined herein) (such shares
of Common  Stock,  together  with the Senior  Preferred  Stock,  the  "Purchased
Securities").  In order to induce  the  Purchasers  to enter  into the  Purchase
Agreement  and/or to accept an assignment of the right to purchase  Common Stock
pursuant to the Recapitalization Agreement, the Company has agreed to provide to
the Holders (as defined herein) the registration rights and other rights for the
Registrable  Securities  (as defined  herein) set forth in this  Agreement.  The
execution of this Agreement is a condition to the  obligations of the Purchasers
to purchase the Purchased Securities under the Purchase Agreement.

               In  consideration  of the foregoing,  the parties hereto agree as
        follows:

               1.  Definitions.  As  used   in  this  Agreement,  the  following
        capitalized defined termsshall have the following meanings:

               "Advice" shall have the meaning ascribed to that term in the last
        paragraph of Section 4.

               "Affiliate"  means, with respect to any specified Person: (i) any
        other Person  directly or  indirectly  controlling  or  controlled by or
        under direct or indirect common control with such specified Person; (ii)
        any other Person that owns, directly or indirectly,  10% or more of such
        specified  Person's Capital Stock; or (iii) any other Person 10% or more
        of the Voting Stock of which is  beneficially  owned or held directly or
        indirectly  by  such  specified   Person.   For  the  purposes  of  this
        definition,  "control"  when used with respect to any  specified  Person
        means the power to direct the  management  and  policies of such Person,
        directly or indirectly,  whether through ownership of voting securities,
        by contract or otherwise;  and the terms  "controlling" and "controlled"
        have  meanings  correlative  to the  foregoing.  With  respect  to  each
        Purchaser,  an Affiliate  shall also include,  without  limitation,  any
        Person  managed by, or  controlling  or under  common  control with such
        Purchaser  or any of its  Affiliates.  Notwithstanding  anything  to the
        contrary  contained  herein,  (x) no  portfolio  company of MDCP nor any
        portfolio  company of a fund managed by or affiliated with MDCP shall be
        deemed an  Affiliate of the Company and (y) no Purchaser or any of their
        respective Affiliates shall be deemed an Affiliate of the Company.

               "Agreement"  shall have the meaning  ascribed to that term in the
        preamble hereto.

               "Black Out Period"  shall have the meaning  ascribed to that term
        in Section 2.1.

               "Board of  Directors"  shall mean the Board of  Directors  of the
        Company or any authorized committee of such Board of Directors.

               "Business Day" shall mean a day that is not a Legal Holiday.

               "Capital  Stock" shall mean,  (i) with respect to any Person that
        is a corporation,  corporate stock, (ii) with respect to any association
        or business entity,  any and all shares,  interests,  participations  or
        other  equivalents  (however  designated  and  whether or not voting) of
        corporate  stock,  including  each class of common  stock and  preferred
        stock of such  Person;  (iii) with  respect to any Person  that is not a
        corporation,  any  and  all  partnership,  membership  or  other  equity
        interests  of such  Person;  and (iv) any  rights,  warrants  or options
        exchangeable for or convertible into any of the foregoing.

               "Certificate  of  Designation"  shall  mean  the  Certificate  of
        Designation for the Senior Preferred Stock.

               "Change of Control" shall have the meaning  ascribed to that term
        in the Certificate of Designation.

               "Class A Senior  Preferred Stock" shall have the meaning ascribed
        to that term in the preamble hereto.

               "Class B Senior  Preferred Stock" shall have the meaning ascribed
        to that term in the preamble hereto.

               "Common  Stock"  shall mean the  Company's  $.01 par value common
        stock of any class.

               "Company"  shall have the  meaning  ascribed  to that term in the
        preamble hereto and shall also include the Company's successors.

               "Demand" shall have the meaning  ascribed to that term in Section
        2.1.

               "Demand  Registration"  shall have the  meaning  ascribed to that
        term in Section 2.1.

               "Effectiveness  Period"  shall have the meaning  ascribed to that
        term in Section 2.1.

               "Equity Investor" shall have the meaning ascribed to that term in
        the preamble.

               "Equity  Investor Shares" shall mean (a) the Common Stock held by
        the  Equity  Investor  or its  designees  (including  all  Common  Stock
        purchased pursuant to the Recapitalization  Agreement),  whether held by
        any of them or any  subsequent  assignee or transferee and (b) any other
        securities  issued or issuable  with  respect to or in exchange for such
        Common  Stock by way of stock  dividend or stock split or in  connection
        with a combination of shares, recapitalization, merger, consolidation or
        other reorganization or otherwise.

               "Exchange Act" shall mean the Securities Exchange Act of 1934, as
        amended,   and  the  rules  and  regulations   promulgated  by  the  SEC
        thereunder.

               "Holder"  shall  mean  each  of the  Purchasers  and  the  Equity
        Investor,  for so long as the Purchasers or the Equity  Investor own any
        Registrable  Securities,  and their respective  successors,  assigns and
        direct  and  indirect   transferees  who  become  registered  owners  of
        Registrable Securities.

               "Initial  Public Equity  Offering"  means a primary  underwritten
        public  offering (but excluding any offering  pursuant to Form S-8 under
        the Securities Act or any other publicly registered offering pursuant to
        the  Securities  Act pertaining to an issuance of shares of Common Stock
        or securities  exercisable  therefor  under any benefit  plan,  employee
        compensation  plan,  or  employee or director  stock  purchase  plan) of
        Common  Stock  of the  Company  pursuant  to an  effective  registration
        statement under the Securities Act.

               "Issue Date" means December 10, 1999.

               "Legal Holiday" shall mean a Saturday, a Sunday or a day on which
        banking  institutions  in The City of New York or at a place of  payment
        are authorized by law, regulation or executive order to remain closed.

               "Lock Up Period" shall have the meaning  ascribed to that term in
        Section 2.1.

               "MDCP"  shall  have  the  meaning  ascribed  to that  term in the
        preamble hereto.

               "MDSE"  shall  have  the  meaning  ascribed  to that  term in the
        preamble hereto.

               "Person"  shall  mean an  individual,  corporation,  partnership,
        limited  liability  company,  joint  venture,  association,  joint-stock
        company, trust,  unincorporated  organization or government or agency or
        political subdivision thereof.

               "Postponement  Period"  shall have the  meaning  ascribed to that
        term in Section 2.1.

               "Preferred  Stock"  means,  with  respect to any Person,  Capital
        Stock of any class or classes (however  designated) of such Person which
        is preferred as to the payment of dividends or  distributions,  or as to
        the distribution of assets upon any voluntary or involuntary liquidation
        or dissolution of such Person,  over Capital Stock of any other class of
        such Person.  With respect to the Company,  the term  "Preferred  Stock"
        shall include the Senior Preferred Stock.

               "Prospectus"  means the prospectus  included in any  Registration
        Statement  (including,  without limitation,  a prospectus that discloses
        information  previously  omitted from a  prospectus  filed as part of an
        effective  registration statement in reliance upon Rule 430A promulgated
        pursuant  to the  Securities  Act),  as amended or  supplemented  by any
        prospectus supplement,  with respect to the terms of the offering of any
        portion  of the  Registrable  Securities  covered  by such  Registration
        Statement,  and  all  other  amendments  and  supplements  to  any  such
        prospectus,   including  post-effective  amendments,  and  all  material
        incorporated by reference or deemed to be incorporated by reference,  if
        any, in such prospectus.

               "Purchase Agreement" shall have the meaning ascribed to that term
        in the preamble hereto.

               "Purchased  Securities"  shall have the meaning  ascribed to that
        term in the preamble hereto.

               "Purchasers"  shall have the meaning ascribed to that term in the
        preamble hereto.

               "Purchaser Holder" shall mean each of the Purchasers, for so long
        as the Purchasers own any Registrable Securities,  and their successors,
        assigns and direct and indirect transferees who become registered owners
        of Registrable Securities.

               "Qualifying  IPO" shall mean an Initial  Public  Equity  Offering
        generating  aggregate  gross  proceeds  to the Company of at least $50.0
        million.

               "Recapitalization    Agreement"    means   that   certain   Stock
        Subscription and Redemption  Agreement,  dated as of October 8, 1999, by
        and among MDCP and the other  parties  thereto,  as may be amended  from
        time to time.

               "Registrable Securities" shall mean any of (i) the Shares or (ii)
        the Equity Investor Shares. As to any particular Registrable Securities,
        once issued such  securities  shall cease to be  Registrable  Securities
        when  (a) a  Registration  Statement  with  respect  to the sale of such
        securities  by the Holder  thereof  shall have been  declared  effective
        under the Securities Act and such securities shall have been disposed of
        by such Holder in accordance with such Registration Statement,  (b) such
        securities have been  distributed to the public pursuant to Rule 144 (or
        any successor provision)  promulgated under the Securities Act, (c) such
        securities  shall have been otherwise  transferred and new  certificates
        for them not bearing a legend  restricting  further  transfer shall have
        been  delivered  by the  Company  and  subsequent  disposition  of  such
        securities  shall not require  registration or  qualification  under the
        Securities  Act or any  similar  state  law  then in  force  or (d) such
        securities shall have ceased to be outstanding.

               "Registration  Expenses" shall mean all expenses  incident to the
        Company's  performance of or compliance with this Agreement,  including,
        without limitation,  all SEC and stock exchange or National  Association
        of Securities Dealers,  Inc.  registration and filing fees and expenses,
        fees  and  expenses  of  compliance  with  securities  or Blue  Sky laws
        (including,   without  limitation,  in  the  event  of  an  underwritten
        offering,   reasonable  fees  and   disbursements  of  counsel  for  the
        underwriters in connection with Blue Sky qualifications,  if any, of the
        Registrable   Securities),   rating  agency  fees,   printing  expenses,
        messenger,  telephone and delivery  expenses,  fees and disbursements of
        counsel   for  the  Company  and  all   independent   certified   public
        accountants, and, in the event of an underwritten offering, the fees and
        disbursements of underwriters  customarily paid by issuers or sellers of
        securities  (but  not  including  (i)  any  underwriting   discounts  or
        commissions  or  transfer  taxes,  if any,  attributable  to the sale of
        Registrable Securities by Holders of such Registrable Securities or (ii)
        fees and expenses of counsel and/or experts for the Holders).

               "Registration Statement" shall mean any registration statement of
        the Company which covers any of the Registrable  Securities  pursuant to
        the provisions of this  Agreement and all amendments and  supplements to
        any such Registration Statement, including post-effective amendments, in
        each case  including  the  Prospectus  contained  therein,  all exhibits
        thereto and all material incorporated by reference therein.

               "Requisite Shares" shall mean a number of Registrable  Securities
        equivalent to not less than 35% of the Registrable Securities (excluding
        Registrable  Securities which are Equity Investor Shares) outstanding as
        of any date of determination.

               "Rule 144" shall mean Rule 144 under the  Securities  Act (or any
        successor provision), as it may be amended from time to time.

               "Rule 144A" shall mean Rule 144A under the Securities Act (or any
        successor provision), as it may be amended from time to time.

               "SAF" shall have the meaning ascribed in the preamble hereto.

               "SEC" shall mean the Securities and Exchange Commission,  as from
        time to time  constituted,  created under the Exchange Act or, if at any
        time  after the  execution  of this  Agreement  such  Commission  is not
        existing and performing the duties now assigned to it under the Exchange
        Act, the body performing such duties at such time.

               "Securities  Act"  shall  mean the  Securities  Act of  1933,  as
        amended,   and  the  rules  and  regulations   promulgated  by  the  SEC
        thereunder.

               "Senior  Preferred Stock" shall have the meaning ascribed to that
        term in the preamble hereto.

               "Shares"  shall mean (a) the Common Stock held by the  Purchasers
        (including  all Purchased  Securities and all other Common Stock sold to
        the Purchasers  pursuant to the Assignment and Stock Purchase  Agreement
        dated  as of the  date  hereof),  whether  held  by any of  them  or any
        subsequent assignee or transferee and (b) any other securities issued or
        issuable  with respect to or in exchange for such Common Stock by way of
        stock  dividend or stock split or in connection  with a  combination  of
        shares, recapitalization,  merger, consolidation or other reorganization
        or otherwise.

               "Stockholders  Agreement" shall mean the  Stockholders  Agreement
        dated the date  hereof by and among the  Company,  the Equity  Investor,
        certain   stockholders,   optionholders  and   warrantholders   and  the
        Purchasers.

               "Voting  Stock" shall mean any class or classes of Capital  Stock
        pursuant to which the holders  thereof  have the  general  voting  power
        under ordinary  circumstances  to elect at least a majority of the Board
        of  Directors,  managers  or  trustees  of any Person  (irrespective  of
        whether or not, at the time,  stock of any other class or classes  shall
        have,  or might have,  voting  power by reason of the  happening  of any
        contingency).

               2.  Registration Rights and Other Rights of the Holders.


               2.1. Demand Registration. (a) Request  for  Registration.  At any
time (i) the Equity  Investor may make an unlimited  number of written  requests
(each a "Demand") for  registration  under the Securities Act of its Registrable
Securities  (a  "Demand  Registration")  and (ii) on or  after  the  third  year
anniversary  of  the  Issue  Date,  Purchasers  owning,  individually  or in the
aggregate, at least the Requisite Shares may make up to two Demands for a Demand
Registration.  Any such Demand will specify the number of Registrable Securities
proposed to be sold and will also  specify the  intended  method of  disposition
thereof.  Subject to the other provisions of this Section 2.1, the Company shall
give written  notice of such Demand within 10 days after the receipt  thereof to
all other  Holders.  Within 30 days after  receipt of such notice by any Holder,
such Holder may request in writing that its  Registrable  Securities be included
in such  registration  and the Company shall include in the Demand  Registration
the  Registrable  Securities  of any  such  selling  Holder  requested  to be so
included.  Each such request by such other  selling  Holders  shall  specify the
number of Registrable  Securities proposed to be sold and the intended method of
disposition thereof.  Upon a Demand, the Company will (i) prepare,  file and use
its commercially  reasonable efforts to cause to become effective within 90 days
of such  Demand a  Registration  Statement  in  respect  of all the  Registrable
Securities  which Holders request for inclusion  therein;  provided that if such
Demand  occurs  during a Black Out  Period or a period  (not to exceed 180 days)
during which the Company is  prohibited  or  restricted  from issuing or selling
Common Stock pursuant to any underwriting or purchase  agreement  relating to an
underwritten  public offering of Common Stock or securities  convertible into or
exchangeable for Common Stock under Rule 144A or registered under the Securities
Act  or  any  agreement  with  a  securityholder   of  the  Company   exercising
registration  rights (a "Lock Up Period"),  the Company shall not be required to
notify the Holders of such Demand or file such  Registration  Statement prior to
the end of the Black Out Period or Lock Up Period,  as the case may be, in which
event,  the Company will use its commercially  reasonable  efforts to cause such
Registration  Statement to become  effective no later than 90 days after the end
of the Black Out  Period or Lock Up  Period,  as the case may be,  and (ii) keep
such  Registration  Statement  effective  for the  shorter  of (a) 180 days (the
"Effectiveness  Period")  and (b) such period of time as all of the  Registrable
Securities  included in such  Registration  Statement have been sold thereunder.
Notwithstanding  anything set forth in the immediately  preceding sentence,  the
Company may (I) postpone the filing  period,  suspend the  effectiveness  of any
registration,  suspend  the use of any  Prospectus  and shall not be required to
amend or supplement the Registration  Statement,  any related  Prospectus or any
document incorporated therein by reference (other than an effective registration
statement being used for an underwritten  offering) in the event that, and for a
period,  in the case of any  particular  Demand  Registration,  not to exceed an
aggregate of 90 days ("Black Out Period") if (i) an event or circumstance occurs
as a result of which the Registration  Statement,  any related Prospectus or any
document  incorporated  therein by  reference  as then  amended or  supplemented
would,  in the Company's good faith judgment,  contain an untrue  statement of a
material  fact or omit to state a material  fact  necessary in order to make the
statements  therein,  in the light of the  circumstances  under  which they were
made, not misleading, and (ii) the Company determines in its good faith judgment
that (A) the disclosure of such event at such time would have a material adverse
effect on the  business,  operations  or  prospects  of the  Company  or (B) the
disclosure  otherwise  relates to a material  business  transaction or any other
material matter, which has not yet been publicly disclosed;  provided,  further,
that,  if the  effectiveness  of any  Registration  Statement  is suspended as a
result of a Black Out Period, the Effectiveness  Period shall be extended by the
number of days in any Black Out  Period and (II) at any time prior to an Initial
Public  Equity  Offering  by the  Company,  postpone  the  filing of one  Demand
Registration,  by giving written notice thereof to all Holders, for a period not
to exceed an aggregate of 180 days ("Postponement  Period");  provided,  that at
the end of the  Postponement  Period  the  Company  will  use  its  commercially
reasonable  efforts  to  cause a  Registration  Statement  with  respect  to all
Registrable  Securities  of  Holders  electing  to  participate  in such  Demand
Registration  to  become   effective  within  90  days  after  the  end  of  the
Postponement Period.

               In the event of the  occurrence of any Black Out Period during an
Effectiveness  Period or Lock Up Period,  the Company will  promptly  notify the
Holders of Registrable Securities thereof in writing.

               (b)  Effective  Registration.  Except  as  specifically  provided
herein,  the Company is only required to effect two Demand  Registrations  under
Section  2.1(a)(ii)  this  Agreement  (whether  or not  all of  the  Holders  of
Registrable  Securities elect to participate in such Demand  Registration on the
basis set forth herein). A registration will not be deemed to have been effected
as a Demand Registration,  and thereby satisfy the obligation hereunder,  unless
it has been  declared  effective  by the SEC and the Company has complied in all
material  respects  with its  obligations  under  this  Agreement  with  respect
thereto;  provided  that if,  after it has become  effective,  the  offering  of
Registrable  Securities  pursuant to such registration is or becomes the subject
of any stop order,  injunction or other order or  requirement  of the SEC or any
other  governmental  or  administrative  agency,  or if any  court  prevents  or
otherwise limits the sale of Registrable Securities pursuant to the registration
(for any reason  other than the act or  omissions of the Holders) for the period
of time contemplated  hereby,  such registration will be deemed not to have been
effected.  If (i) a  registration  requested  pursuant to Section  2.1(a)(ii) is
deemed not to have been effected or (ii) the registration  requested pursuant to
Section 2.1(a)(ii) does not remain effective for the Effectiveness  Period, then
the Company shall not be deemed to have effected a Demand  Registration  and its
obligations  pursuant  to  Section  2.1(a)(ii)  will  continue.  The  Holders of
Registrable  Securities  shall be  permitted  to withdraw all or any part of the
Registrable  Securities  from a Demand  Registration  at any  time  prior to the
effective  date of  such  Demand  Registration.  If at any  time a  Registration
Statement is filed pursuant to a Demand  Registration under Section  2.1(a)(ii),
and subsequently a sufficient number of the Registrable Securities are withdrawn
from the Demand Registration so that such Registration  Statement does not cover
that  number  of  Registrable  Securities  at  least  equal to  one-half  of the
Registrable Securities of the Purchaser Holders outstanding as of such date, the
Holders  who have not  withdrawn  their  Registrable  Securities  shall have the
opportunity  to include an additional  number of  Registrable  Securities in the
Demand  Registration so that such  Registration  Statement covers that number of
Registrable  Securities at least equal to one-half of the Registrable Securities
of the Purchaser Holders outstanding as of such date. If an additional number of
Registrable  Securities  is  not so  included,  the  Company  may  withdraw  the
Registration Statement.  Such withdrawn Registration Statement will not count as
a Demand  Registration  and the Company shall continue to be obligated to effect
such  registration  pursuant to Section  2.1(a)(ii).  Except as set forth in the
last  sentence  of Section  2.1(c),  without  the prior  written  consent of the
Holders of the Requisite Shares no other  securityholder of the Company shall be
permitted  to include  their  securities  in a Demand  Registration  pursuant to
Section 2.1(a)(ii).

               (c) Priority in Demand Registrations  Pursuant to Section 2.1. If
a Demand  Registration  pursuant to this  Section 2.1  involves an  underwritten
offering and the lead managing  underwriter advises the Company in writing that,
in its view, the number of Registrable Securities requested by the Holders to be
included in such registration,  together with any other securities  permitted to
be included in such  registration  exceeds the number which, in the view of such
lead  managing  underwriter,  can  be  sold,  the  number  of  such  Registrable
Securities to be included in such registration shall be allocated pro rata among
all  requesting  Holders  on the basis of the  relative  number  of  Registrable
Securities  then  held  by each  such  Holder  (provided  that  any  Registrable
Securities  thereby  allocated  to any such Holder  that  exceed  such  Holder's
request  shall be  reallocated  among the remaining  requesting  Holders in like
manner). In the event that the number of Registrable  Securities requested to be
included in such  registration is less than the number which, in the view of the
lead  managing  underwriter,  can be  sold,  the  Company  may  include  in such
registration  the  Securities  the Company  proposes to sell up to the number of
Securities  that,  in the view of the  lead  managing  underwriter,  can be sold
without adversely affecting the success of the offering,  including the price at
which the Registrable Securities can be sold.

               (d)  Selection  of  Underwriter.  If the  Holders  so elect,  the
offering of Registrable Securities pursuant to a Demand Registration shall be in
the form of an underwritten  offering.  The Holders of a majority of Registrable
Securities  to be sold in such  Demand  Registration  shall  select  one or more
nationally recognized firms of investment bankers (to whom the Company shall not
have reasonably  objected) to act as the managing underwriter or underwriters in
connection with such offering and shall select any additional investment bankers
and managers to be used in connection with the offering.

               (e) Expenses.  The Company will pay all Registration  Expenses in
connection with the  registrations  requested  pursuant to Section 2.1(a).  Each
Holder shall pay all underwriting  discounts and commissions and transfer taxes,
if any,  relating  to the  sale or  disposition  of  such  Holder's  Registrable
Securities  pursuant to any registration  statement  requested  pursuant to this
Section 2.1.

               3.   [Intentionally Omitted]

               4.   Registration Procedures.

               In connection with the obligations of the Company with respect to
any  Registration  Statement  pursuant  to Section  2.1 hereof and  pursuant  to
Section 6 of the Stockholders Agreement, the Company shall:

               (a) A reasonable  period of time prior to the initial filing of a
          Registration  Statement or Prospectus and a reasonable  period of time
          prior to the filing of any amendment or supplement thereto, furnish to
          the   Holders  of  the   Registrable   Securities   included  in  such
          Registration Statement, and the managing underwriters,  if any, copies
          of all such documents  proposed to be filed,  which  documents  (other
          than those  incorporated  or deemed to be  incorporated  by reference)
          will be subject to the review of such Holders,  and such underwriters,
          if any, and use  reasonable  commercial  efforts to cause the officers
          and directors of the Company,  counsel to the Company and  independent
          certified  public  accountants  to the  Company  to  respond  to  such
          reasonable  inquiries  as shall be  necessary,  in the  opinion of the
          respective counsel to such Holders and such underwriters, to conduct a
          reasonable investigation within the meaning of the Securities Act. The
          Company  shall not file any such  Registration  Statement  or  related
          Prospectus  or any  amendments  or  supplements  thereto  to which the
          Holders of a majority of the Registrable  Securities  included in such
          Registration Statement shall reasonably object on a timely basis;

               (b)  Prepare  and file  with the SEC such  amendments,  including
          post-effective  amendments,  to each Registration  Statement as may be
          necessary to keep such Registration  Statement  continuously effective
          for the applicable time period required  hereunder;  cause the related
          Prospectus to be supplemented by any required  Prospectus  supplement,
          and as so  supplemented  to be filed  pursuant  to Rule 424  under the
          Securities  Act; and comply with the  provisions of the Securities Act
          and the Exchange Act with respect to the disposition of all securities
          covered  by  such   Registration   Statement  during  such  period  in
          accordance  with the intended  methods of  disposition  by the sellers
          thereof set forth in such  Registration  Statement as so amended or in
          such Prospectus as so supplemented;

               (c) Notify the Holders of  Registrable  Securities to be sold and
          the managing underwriters,  if any, promptly, and (if requested by any
          such Person), confirm such notice in writing, (i)(A) when a Prospectus
          or any Prospectus  supplement or post-effective  amendment is proposed
          to be filed and (B) with  respect to a  Registration  Statement or any
          post-effective  amendment, when the same has become effective, (ii) of
          any  request  by the SEC or any other  Federal  or state  governmental
          authority for amendments or supplements to a Registration Statement or
          related  Prospectus  or  for  additional  information,  (iii)  of  the
          issuance  by the SEC,  any  state  securities  commission,  any  other
          governmental  agency  or  any  court  of  any  stop  order,  order  or
          injunction  suspending  or enjoining  the use of a  Prospectus  or the
          effectiveness  of a  Registration  Statement or the  initiation of any
          proceedings  for that  purpose,  (iv) of the receipt by the Company of
          any notification  with respect to the suspension of the  qualification
          or exemption from  qualification of any of the Registrable  Securities
          for sale in any jurisdiction,  or the initiation or threatening of any
          proceeding for such purpose,  and (v) of the happening of any event or
          information  becoming  known  that  makes  any  statement  made  in  a
          Registration  Statement or related  Prospectus  untrue in any material
          respect  or  that   requires   the  making  of  any  changes  in  such
          Registration  Statement  or  Prospectus  so  that,  in the  case  of a
          Registration  Statement, it will not contain any untrue statement of a
          material fact or omit to state any material fact required to be stated
          therein or necessary to make the statements  therein,  in light of the
          circumstances under which they were made, not misleading,  and that in
          the case of a Prospectus,  it will not contain any untrue statement of
          a material  fact or omit to state any  material  fact  required  to be
          stated therein or necessary to make the statements  therein,  in light
          of the circumstances under which they were made, not misleading;

               (d) Use its commercially reasonable efforts to avoid the issuance
          of or, if issued,  obtain the  withdrawal  of any order  enjoining  or
          suspending  the  use  of  a  Prospectus  or  the  effectiveness  of  a
          Registration  Statement  or  the  lifting  of  any  suspension  of the
          qualification  (or  exemption  from   qualification)  of  any  of  the
          Registrable  Securities  for  sale in any  jurisdiction  described  in
          Section 4(h), at the earliest practicable moment;

               (e) If requested by the lead managing  underwriters,  if any, (i)
          promptly  incorporate  in a Prospectus  supplement  or  post-effective
          amendment  such  information  as the  managing  underwriters,  if any,
          reasonably  believe  should  be  included  therein,  and (ii) make all
          required filings of such Prospectus  supplement or such post-effective
          amendment  under the Securities  Act as soon as practicable  after the
          Company has received notification of the matters to be incorporated in
          such  Prospectus  supplement or  post-effective  amendment;  provided,
          however,  that the Company shall not  be  required  to take any action
          pursuant to this Section 4(e) that  would,  in the  opinion of counsel
          for the Company, violate applicable law;

               (f) Upon written  request to the Company,  furnish to each Holder
          of  Registrable  Securities  to be  sold  pursuant  to a  Registration
          Statement and each managing  underwriter,  if any, without charge,  at
          least  one  conformed  copy of such  Registration  Statement  and each
          amendment thereto,  including financial statements and schedules,  all
          documents  incorporated  or  deemed  to  be  incorporated  therein  by
          reference,  and all exhibits to the extent requested  (including those
          previously   furnished  or  incorporated  by  reference)  as  soon  as
          practicable after the filing of such documents with the SEC;

               (g) Deliver to each Holder of  Registrable  Securities to be sold
          pursuant to a Registration  Statement,  and the underwriters,  if any,
          without charge, as many copies of the Prospectus  (including each form
          of  prospectus)  and each  amendment  or  supplement  thereto  as such
          persons reasonably request; and the Company hereby consents to the use
          of such Prospectus and each amendment or supplement thereto by each of
          the selling Holders of Registrable Securities and the underwriters, if
          any,  in  connection  with the  offering  and sale of the  Registrable
          Securities  covered by such Prospectus and any amendment or supplement
          thereto;

               (h) Prior to any public offering of Registrable  Securities,  use
          its  commercially   reasonable  efforts  to  register  or  qualify  or
          cooperate with the Holders of  Registrable  Securities to be sold, the
          underwriters,  if any, and their respective counsel in connection with
          the registration or qualification (or exemption from such registration
          or  qualification)  of such Registrable  Securities for offer and sale
          under the  securities  or Blue Sky laws of such  jurisdictions  as any
          such Holder or underwriter  reasonably requests in writing;  keep each
          such registration or qualification (or exemption  therefrom) effective
          during the period such  Registration  Statement is required to be kept
          effective  hereunder and do any and all other acts or things necessary
          or advisable to enable the  disposition in such  jurisdictions  of the
          Registrable   Securities   covered  by  the  applicable   Registration
          Statement;  provided,  however, that the Company shall not be required
          to (i) qualify  generally to do business in any jurisdiction  where it
          is not then so qualified  or (ii) take any action which would  subject
          it to general  service of process or to taxation  in any  jurisdiction
          where they are not so subject;

               (i) In  connection  with  any  sale or  transfer  of  Registrable
          Securities  that  will  result  in such  Securities  no  longer  being
          Registrable  Securities,  cooperate  with the Holders  thereof and the
          managing  underwriters,  if any, to facilitate the timely  preparation
          and delivery of certificates representing Registrable Securities to be
          sold, which  certificates  shall not bear any restrictive  legends and
          shall be in a form  eligible  for deposit  with The  Depository  Trust
          Company,  and to  enable  such  Registrable  Securities  to be in such
          denominations   and   registered   in  such  names  as  the   managing
          underwriters,  if any,  or such  Holders  may  request  at  least  two
          Business Days prior to any sale of Registrable Securities;

               (j) Upon the  occurrence  of any event  contemplated  by  Section
          4(c)(v),   as  promptly  as  practicable,   prepare  a  supplement  or
          amendment,  including, if appropriate,  a post-effective amendment, to
          each Registration  Statement or a supplement to the related Prospectus
          or any document  incorporated or deemed to be incorporated  therein by
          reference, and file any other required document so that, as thereafter
          delivered,  such Prospectus will not contain an untrue  statement of a
          material  fact or omit to state a material  fact required to be stated
          therein or necessary to make the statements  therein,  in light of the
          circumstances under which they were made, not misleading;

               (k)  Enter  into  such  agreements   (including  an  underwriting
          agreement in form, scope and substance as is customary in underwritten
          offerings)  and take all such other  reasonable  actions in connection
          therewith  (including  those  reasonably  requested  by  the  managing
          underwriters,   if  any)  in  order  to  expedite  or  facilitate  the
          disposition of such  Registrable  Securities,  and,  whether or not an
          underwriting  agreement  is  entered  into  and  whether  or  not  the
          registration   is  an   underwritten   registration:   (i)  make  such
          representations   and  warranties  to  the  underwriters  and  selling
          Holders,  if any,  with respect to the business of the Company and its
          subsidiaries  (including with respect to businesses or assets acquired
          or to be acquired  by any of them),  and the  Registration  Statement,
          Prospectus  and  documents,  if  any,  incorporated  or  deemed  to be
          incorporated by reference  therein,  in each case, in form,  substance
          and  scope as are  customarily  made by  issuers  to  underwriters  in
          underwritten  offerings,  and confirm the same if and when  requested;
          (ii) obtain  opinions  of counsel to the  Company and updates  thereof
          (which counsel and opinions (in form,  scope and  substance)  shall be
          reasonably satisfactory to the managing underwriters if any, addressed
          to each of the underwriters,  and selling Holders,  if any),  covering
          the matters  customarily covered in opinions requested in underwritten
          offerings  and such other  matters as may be  reasonably  requested by
          such  underwriters or selling  Holders;  (iii) use their  commercially
          reasonable  efforts to obtain  customary  "cold  comfort"  letters and
          updates thereof from the independent  certified public  accountants of
          the Company (and, if necessary, any other independent certified public
          accountants  of any  subsidiary  of  the  Company  or of any  business
          acquired by the Company for which  financial  statements and financial
          data  is,  or  is  required  to  be,  included  in  the   Registration
          Statement),  addressed  (where  reasonably  possible)  to  each of the
          underwriters  and  selling  Holders,  if any,  such  letters  to be in
          customary form and covering matters of the type customarily covered in
          "cold comfort" letters in connection with underwritten offerings; (iv)
          if an  underwriting  agreement is entered into, the same shall contain
          indemnification  provisions  and  procedures no less  favorable to the
          underwriters,  if any,  than  those set forth in  Section 5 hereof (or
          such  other  provisions  and  procedures  acceptable  to the  managing
          underwriters, if any); and (v) deliver such documents and certificates
          as may be reasonably requested by the managing  underwriters,  if any,
          to  evidence  the  continued  validity  of  the   representations  and
          warranties   made  pursuant  to  clause  (i)  above  and  to  evidence
          compliance with any customary conditions contained in the underwriting
          agreement or other agreement entered into by the Company;

               (l) Make  available  for  inspection by a  representative  of any
          underwriter  participating  in any  such  disposition  of  Registrable
          Securities,  and any attorney,  consultant  or accountant  retained by
          such selling  Holders or  underwriter,  at the offices where  normally
          kept,  during reasonable  business hours, all pertinent  financial and
          other records,  corporate  documents and properties of the Company and
          its  subsidiaries  (including  with respect to  businesses  and assets
          acquired  or to be acquired  to the extent  that such  information  is
          available to the Company), and cause the officers,  directors,  agents
          and  employees  of the Company and its  subsidiaries  (including  with
          respect to  businesses  and assets  acquired  or to be acquired to the
          extent that such  information  is  available to the Company) to supply
          all  information  in  each  case  reasonably  requested  by  any  such
          representative,  underwriter,  attorney,  consultant  or accountant in
          connection with such Registration Statement;  provided,  however, that
          such  Persons  shall first agree in writing  with the Company that any
          information  that is  reasonably  and in good faith  designated by the
          Company in writing as  confidential  at the time of  delivery  of such
          information  shall be kept  confidential  by such Persons,  unless (i)
          disclosure of such information is required by court or  administrative
          order  or  is  necessary   to  respond  to  inquiries  of   regulatory
          authorities,  (ii)  disclosure of such  information is required by law
          (including any disclosure  requirements pursuant to Federal securities
          laws in connection  with the filing of the  Registration  Statement or
          the use of any Prospectus),  (iii) such information  becomes generally
          available  to the  public  other than as a result of a  disclosure  or
          failure to  safeguard  such  information  by such  Person or (iv) such
          information  becomes available to such Person from a source other than
          the  Company  and its  subsidiaries  and such source is not bound by a
          confidentiality agreement;

               (m) Comply with all applicable  rules and  regulations of the SEC
          and  make  generally  available  to  their  securityholders   earnings
          statements   satisfying   the  provisions  of  Section  11(a)  of  the
          Securities Act and Rule 158 under the Securities Act, no later than 45
          days after the end of any 12-month period (or 90 days after the end of
          any 12-month period if such period is a fiscal year) (i) commencing at
          the end of any fiscal quarter in which Registrable Securities are sold
          to   underwriters   in  a  firm   commitment  or  reasonable   efforts
          underwritten  offering and (ii) if not sold to underwriters in such an
          offering,  commencing  on the first day of the  first  fiscal  quarter
          after the effective date of a Registration Statement,  which statement
          shall cover said period,  consistent with the requirements of Rule 158
          under the Securities Act; and

               (n) Cooperate with each seller of Registrable  Securities covered
          by  any  Registration   Statement  and  each   underwriter,   if  any,
          participating  in the disposition of such  Registrable  Securities and
          their respective counsel in connection with any filings required to be
          made with the National Association of Securities Dealers, Inc.

               The Company may require a Holder of Registrable  Securities to be
included in a Registration  Statement to furnish to the Company such information
regarding (i) the intended method of distribution of such Registrable Securities
(ii) such Holder and (iii) the Registrable  Securities held by such Holder as is
required by law to be disclosed in such  Registration  Statement and the Company
may exclude from such Registration  Statement the Registrable  Securities of any
Holder who unreasonably  fails to furnish such  information  within a reasonable
time after receiving such request.  The Company shall not be required to provide
indemnification  to any  underwriter or any other person relating to information
referred  to in  clauses  (i)  and  (ii)  provided  to the  Company  in  writing
specifically for inclusion in such Registration Statement.

               If any such  Registration  Statement refers to any Holder by name
or otherwise as the Holder of any  securities  of the Company,  then such Holder
shall have the right to require (i) the insertion  therein of language,  in form
and substance  reasonably  satisfactory  to such Holder,  to the effect that the
holding  by  such  Holder  of  such  securities  is  not  to be  construed  as a
recommendation  by  such  Holder  of the  investment  quality  of the  Company's
securities covered thereby and that such holding does not imply that such Holder
will assist in meeting any future financial requirements of the Company, or (ii)
in the event that such  reference  to such  Holder by name or  otherwise  is not
required by the Securities  Act, the deletion of the reference to such Holder in
any  amendment or  supplement to the  Registration  Statement  filed or prepared
subsequent to the time that such reference ceases to be required.

               Each Holder of  Registrable  Securities  agrees by acquisition of
such Registrable Securities that, upon receipt of any notice from the Company of
the happening of any event of the kind described in Section 4(c)(ii), 4(c)(iii),
4(c)(iv) or 4(c)(v) hereof, such Holder will forthwith  discontinue  disposition
of such  Registrable  Securities  covered  by  such  Registration  Statement  or
Prospectus  until such  Holder's  receipt of the copies of the  supplemented  or
amended  Prospectus  contemplated by Section 4(j) hereof, or until it is advised
in  writing  (the  "Advice")  by the  Company  that  the  use of the  applicable
Prospectus  may be resumed,  and, in either  case,  has  received  copies of any
additional  or  supplemental  filings  that are  incorporated  or  deemed  to be
incorporated by reference in such Prospectus. If the Company shall give any such
notice, the Effectiveness  Period shall be extended by the number of days during
such  period  from and  including  the date of the giving of such  notice to and
including the date when each Holder of  Registrable  Securities  covered by such
Registration Statement shall have received (x) the copies of the supplemented or
amended Prospectus  contemplated by Section 4(j) hereof or (y) the Advice,  and,
in either case, has received  copies of any additional or  supplemental  filings
that  are  incorporated  or  deemed  to be  incorporated  by  reference  in such
Prospectus.

               5.   Indemnification and Contribution.

               (a) The  Company  shall  indemnify and hold harmless each Holder,
each  underwriter  who  participates  in an offering of Registrable  Securities,
their  respective  Affiliates,  each  Person,  if any,  who controls any of such
parties  within the meaning of Section 15 of the Securities Act or Section 20 of
the Exchange Act and each of their respective directors, officers, employees and
agents, as follows:

               (i) from and against any and all loss,  liability,  claim, damage
          and expense whatsoever,  joint or several, as incurred, arising out of
          any untrue  statement or alleged  untrue  statement of a material fact
          contained in any  Registration  Statement (or any amendment  thereto),
          covering Registrable Securities,  including all documents incorporated
          therein by reference, or the omission or alleged omission therefrom of
          a material fact required to be stated therein or necessary to make the
          statements therein, in the light of the circumstances under which they
          were made,  not  misleading or arising out of any untrue  statement or
          alleged  untrue   statement  of  a  material  fact  contained  in  any
          Prospectus (or any amendment or supplement thereto) or the omission or
          alleged  omission  therefrom of a material fact  necessary in order to
          make the statements  therein,  in the light of the circumstances under
          which they were made, not misleading;

               (ii) from and against any and all loss, liability,  claim, damage
          and expense whatsoever,  joint or several, as incurred,  to the extent
          of the aggregate  amount paid in settlement of any  litigation  (other
          than  amounts  the  Holders  agree  to pay in any  written  settlement
          agreement),  or  any  investigation  or  proceeding  by any  court  or
          governmental agency or body, commenced or threatened,  or of any claim
          whatsoever  based upon any such untrue  statement or omission,  or any
          such  alleged  untrue  statement or omission,  if such  settlement  is
          effected with the prior written consent of the Company; and

               (iii)  from  and  against  any and all  expenses  whatsoever,  as
          incurred  (including  reasonable fees and disbursements of one counsel
          chosen  by  the  Holders  or any  underwriter  (except  to the  extent
          otherwise  expressly  provided in Section  5(c)  hereof)),  reasonably
          incurred  in   investigating,   preparing  or  defending  against  any
          litigation,  or  any  investigation  or  proceeding  by any  court  or
          governmental  agency or body,  commenced or  threatened,  or any claim
          whatsoever  based upon any such untrue  statement or omission,  or any
          such alleged untrue statement or omission, to the extent that any such
          expense is not paid  under  subparagraph  (i) or (ii) of this  Section
          5(a);

provided  that this  indemnity  does not apply to any  loss,  liability,  claim,
damage or expense to the extent  arising out of an untrue  statement or omission
or  alleged  untrue  statement  or  omission  (i) made in  reliance  upon and in
conformity with written information  furnished to the Company by a Holder or any
underwriter in writing  expressly for use in the Registration  Statement (or any
amendment thereto) or any Prospectus (or any amendment or supplement thereto) or
(ii) contained in any preliminary  prospectus if such Holder or such underwriter
failed  to send or  deliver a copy of the  Prospectus  (in the form it was first
provided to such parties for confirmation of sales) to the Person asserting such
losses,  claims,  damages or  liabilities on or prior to the delivery of written
confirmation  of any sale of  securities  covered  thereby to such Person in any
case where such delivery is required by the Securities  Act and such  Prospectus
would have corrected such untrue statement or omission.  Any amounts advanced by
the Company to an  indemnified  party  pursuant to this Section 5 as a result of
such losses  shall be returned to the Company if it shall be finally  determined
by such a court in a judgment  not  subject to appeal or final  review that such
indemnified party was not entitled to indemnification by the Company.

               (b) By  accepting  the  benefits  of this Agreement,  each Holder
agrees,  severally and not jointly,  to indemnify and hold harmless the Company,
each underwriter who  participates in an offering of Registrable  Securities and
the other  selling  Holders  and each of their  respective  directors,  officers
(including each officer of the Company who signed the  Registration  Statement),
employees  and agents and each Person,  if any,  who  controls the Company,  any
underwriter  or any other selling Holder within the meaning of Section 15 of the
Securities  Act or Section 20 of the Exchange  Act, from and against any and all
loss, liability, claim, damage and expense whatsoever described in the indemnity
contained in Section 5(a) hereof,  as incurred,  but only with respect to untrue
statements or omissions, or alleged untrue statements or omissions,  made in the
Registration  Statement (or any  amendment  thereto) or any  Prospectus  (or any
amendment or supplement thereto) in reliance upon and in conformity with written
information furnished to the Company by such selling Holder expressly for use in
the Registration  Statement (or any amendment  thereto),  or any such Prospectus
(or any amendment or supplement thereto). Notwithstanding the provisions of this
Section 5(b), a Holder of  Registrable  Securities  shall not be required to pay
any  indemnification in an amount in excess of the net proceeds received by such
Holder in the offering to which such Registration Statement relates.

               (c) Each indemnified party  shall  give  prompt  notice  to  each
indemnifying  party of any  action  commenced  against  it in  respect  of which
indemnity  may be sought  hereunder,  enclosing  a copy of all  papers  properly
served on such indemnified party, but failure to so notify an indemnifying party
shall not relieve such  indemnifying  party from any liability which it may have
other than on account of this indemnity  agreement.  An  indemnifying  party may
participate  at its  own  expense  in the  defense  of any  such  action.  If an
indemnifying  party so elects  within a  reasonable  time after  receipt of such
notice, such indemnifying party,  jointly with any other indemnifying party, may
assume the defense of such action with  counsel  chosen  thereby and approved by
the  indemnified  parties  defendant in such action;  provided  that if any such
indemnified party reasonably determines,  based on advice of counsel, that there
may be legal defenses  available to such  indemnified  party which are different
from or in  addition  to  those  available  to such  indemnifying  party or that
representation of such indemnifying  party and any indemnified party by the same
counsel would present a conflict of interest,  then such  indemnifying  party or
parties shall not be entitled to assume such defense.  If an indemnifying  party
is not  entitled to assume the defense of such action as a result of the proviso
to the preceding sentence, counsel for such indemnifying party shall be entitled
to  conduct  the  defense  of such  indemnifying  party  and  counsel  for  each
indemnified  party or parties  shall be  entitled to conduct the defense of such
indemnified party or parties. If an indemnifying party assumes the defense of an
action in accordance  with and as permitted by the provisions of this paragraph,
such indemnifying party shall not be liable for any fees and expenses of counsel
for the indemnified  parties incurred thereafter in connection with such action.
In no event shall the  indemnifying  party or parties be liable for the fees and
expenses of more than one counsel (in addition to any local  counsel),  separate
from its own counsel,  for all  indemnified  parties in connection  with any one
action or  separate  but  similar  or related  actions in the same  jurisdiction
arising out of the same general allegations or circumstances.

               (d) In order to provide for just and  equitable  contribution  in
circumstances  under  which any of the  indemnity  provisions  set forth in this
Section 5 is for any reason held to be  unavailable to the  indemnified  parties
although  applicable in accordance  with its terms,  the Company and the Holders
shall  contribute  to the aggregate  losses,  liabilities,  claims,  damages and
expenses of the nature  contemplated by such indemnity agreement incurred by the
Company  and  the  Holders,  as  incurred;  provided  that  notwithstanding  the
provisions of this Section 5(d), a Holder of Registrable Securities shall not be
required  to  contribute  any  amount in  excess of the  amount by which the net
proceeds  received  by such Holder in the  offering  to which such  Registration
Statement  relates  exceeds  the  amount of any  damages  that such  Holder  has
otherwise   been   required   to  pay  and  no  Person   guilty  of   fraudulent
misrepresentation  (within the meaning of Section 11(f) of the  Securities  Act)
shall be  entitled to  contribution  from any Person that was not guilty of such
fraudulent  misrepresentation.  As between  the Company  and the  Holders,  such
parties shall contribute to such aggregate losses, liabilities,  claims, damages
and  expenses of the nature  contemplated  by such  indemnity  agreement in such
proportion as shall be appropriate to reflect the relative fault of the Company,
on the one hand, and Holders,  on the other hand, with respect to the statements
or omissions which resulted in such loss,  liability,  claim, damage or expense,
or  action  in  respect  thereof,  as  well  as  any  other  relevant  equitable
considerations.  The relative fault of the Company,  on the one hand, and of the
Holders,  on the other hand,  shall be  determined  by reference to, among other
things, whether the untrue or alleged untrue statement of a material fact or the
omission or alleged  omission to state a material  fact  relates to  information
supplied by the Company,  on the one hand, or by or on behalf of the Holders, on
the other, and the parties'  relative intent,  knowledge,  access to information
and  opportunity to correct or prevent such  statement or omission.  The Company
and the Holders of the  Registrable  Securities  agree that it would not be just
and equitable if  contribution  pursuant to this Section 5 were to be determined
by pro rata  allocation or by any other method of allocation  that does not take
into account the relevant equitable considerations. For purposes of this Section
5, each Affiliate of each Holder, and each director,  officer,  employee,  agent
and Person,  if any, who controls a Holder or such Affiliate  within the meaning
of Section 15 of the Securities Act or Section 20 of the Exchange Act shall have
the same  rights  to  contribution  as such  Holder,  and each  director  of the
Company, each officer of the Company who signed the Registration Statement,  and
each Person,  if any, who controls the Company  within the meaning of Section 15
of the  Securities  Act or  Section 20 of the  Exchange  Act shall have the same
rights to contribution as the Company.

               (e) The indemnity and contribution  covenants  contained in  this
Section 5 shall remain operative and in full force and effect  regardless of (i)
any investigation  made by or on behalf of a Holder or any Person  controlling a
Holder,  (ii) any sale of any Registrable  Securities pursuant to this Agreement
and receipt by the Holders of the proceeds thereof,  or (iii) any termination of
this  Agreement  for any  reason,  including  after  the  initial  filing of the
Registration  Statement  to which these  indemnity  and  contribution  covenants
relate.

               6.   Rule 144A

               The Company shall use its commercially reasonable efforts to file
the reports required to be filed by it under the Securities Act and the Exchange
Act in a timely  manner  and,  if at any time it is not  required  to file  such
reports but in the past had been required to or did file such reports,  it will,
upon the request of any Holder or beneficial  owner of  Registrable  Securities,
make  available  other  information  as required by, and so long as necessary to
permit, sales of Registrable  Securities pursuant to Rule 144A.  Notwithstanding
the foregoing,  nothing in this Section 6 shall be deemed to require the Company
to register any of its securities pursuant to the Exchange Act.

               7.   Underwritten Registrations

               No  Person  may  participate  in  any  underwritten  registration
hereunder unless such Person (i) agrees to sell such  Registrable  Securities on
the basis reasonably provided in any underwriting  arrangements  approved by the
Persons entitled  hereunder to approve such  arrangements and (ii) completes and
executes  all  questionnaires,  powers of  attorney,  indemnities,  underwriting
agreements and other  documents  required  under the terms of such  underwriting
arrangements.

               8.   Miscellaneous

               (a)  Remedies.  In the event of  a  breach by the Company or by a
Holder of any of its  obligations  under  this  Agreement,  each  Holder and the
Company,  in addition to being  entitled to exercise all rights  granted by law,
including recovery of damages,  will be entitled to specific  performance of its
rights under this  Agreement.  The Company and each Holder  agrees that monetary
damages would not be adequate  compensation for any loss incurred by reason of a
breach of any of the provisions of this Agreement and each hereby further agrees
that,  in the event of any action for  specific  performance  in respect of such
breach, it shall waive the defense that a remedy at law would be adequate.

               (b) No Inconsistent  Agreements.  Neither  the  Company  nor  the
Equity  Investor will enter into any  agreement  that is  inconsistent  with the
rights  granted to the  Holders and  indemnified  persons in this  Agreement  or
otherwise  conflicts with the provisions hereof.  Without the written consent of
the Purchaser Holders of a majority of the outstanding  Shares held by Purchaser
Holders,  the Company and the Equity  Investor shall not grant to any Person any
rights which  conflict  with or are  inconsistent  with the  provisions  of this
Agreement;  it being  acknowledged  that the Company may grant  rights to Demand
Registrations without requiring that the Purchaser Holders be granted any rights
with  respect  thereto  (including  but not limited to  piggy-back  registration
rights) so long as the  Purchaser  Holders  are  treated in the same manner with
respect to such newly granted rights as the Equity Investor is treated.

               (c) Amendments  and Waivers.  The  provisions of this  Agreement,
including  the  provisions  of this  sentence,  may not be amended,  modified or
supplemented,  and waivers or consents to departures from the provisions  hereof
may not be given,  otherwise than with the prior written consent of MDCP and the
Holders  of  not  less  than  a  majority  of  the  then   outstanding   Shares.
Notwithstanding the foregoing, a waiver or consent to depart from the provisions
hereof  with  respect  to a matter  that  relates  exclusively  to the rights of
Holders whose securities are being sold pursuant to a Registration Statement and
that does not directly or  indirectly  affect the rights of other Holders may be
given by Holders of a majority of the Registrable  Securities being sold by such
Holders pursuant to such Registration  Statement;  provided,  however,  that the
provisions of this sentence may not be amended,  modified or supplemented except
in  accordance  with  the  provisions  of the  immediately  preceding  sentence.
Notwithstanding the foregoing, no amendment, modification, supplement, waiver or
consent with respect to Section 5 shall be made or given otherwise than with the
prior written consent of each Holder or former Holder affected thereby.

               (d) Notices. All notices and other  communications  provided  for
herein  shall  be  made in  writing  by  hand-delivery,  next-day  air  courier,
certified first-class mail, return receipt requested, telex or telecopier:

               (i)     if to the Company, as provided in the Purchase Agreement,

               (ii)    if to the Equity Investor:

                       Madison Dearborn Capital Partners III, L.P.
                       Suite 3800, Three First National Plaza
                       Chicago, IL  60602
                       Attention:  Timothy M. Hurd

               (iii)   if to the Purchasers, as provided in the Purchase
        Agreement, or

               (iv)   if to any other  Person who is then the registered  Holder
        of Shares or  Registrable  Securities,  to the address of such Holder as
        it appears in the register therefor of the Company.

               Except  as  otherwise  provided  in  this  Agreement,   all  such
communications  shall be deemed to have been duly given: when delivered by hand,
if  personally  delivered;  one Business  Day after being timely  delivered to a
next-day  air courier;  five  Business  Days after being  deposited in the mail,
postage prepaid, if mailed; when answered back, if telexed;  and when receipt is
acknowledged by the recipient's telecopier machine, if telecopied.

               (e) Successors and Assigns.  This Agreement shall  inure  to  the
benefit of and be binding upon the successors  and permitted  assigns of each of
the  parties  and shall inure to the benefit of each Holder of Shares and Equity
Investor Shares.  The Company may not assign any of its rights hereunder without
the prior written consent of each Holder of Shares and Equity  Investor  Shares;
provided  that a merger or  consolidation  of the Company  with  another  Person
pursuant to which the issuer or issuers of any  securities  issued to Holders of
Shares  and  Equity   Investor   Shares  in  connection   with  such  merger  or
consolidation  becomes obligated under this Agreement shall not be considered an
assignment.  Notwithstanding  the  foregoing,  no  successor  or assignee of the
Company  shall have any of the rights  granted under this  Agreement  until such
Person  shall  acknowledge  its rights  and  obligations  hereunder  by a signed
written statement of such person's acceptance of such rights and obligations. If
any transferee of any Holder shall acquire Shares and/or Equity  Investor Shares
in any manner,  whether by operation of law or otherwise,  such Shares or Equity
Investor Shares shall be held subject to all of the terms of this Agreement, and
by taking and holding such Shares or Equity Investor Shares such person shall be
conclusively  deemed  to have  agreed to be bound by and to  perform  all of the
terms and  provisions  of this  Agreement  and such person  shall be entitled to
receive the benefits hereof.

               (f)  Counterparts.  This Agreement  may be executed in any number
of  counterparts  and by the parties  hereto in separate  counterparts,  each of
which when so executed shall be deemed to be an original and, all of which taken
together shall constitute one and the same Agreement.

               (g) Governing Law; Submission  to  Jurisdiction.  THIS  AGREEMENT
SHALL BE GOVERNED BY AND CONSTRUED IN  ACCORDANCE  WITH THE LAWS OF THE STATE OF
NEW YORK,  AS APPLIED TO CONTRACTS  MADE AND  PERFORMED  WITHIN THE STATE OF NEW
YORK. THE COMPANY,  THE EQUITY  INVESTOR AND THE PURCHASERS  HEREBY  IRREVOCABLY
SUBMIT TO THE JURISDICTION OF ANY NEW YORK STATE COURT SITTING IN THE BOROUGH OF
MANHATTAN IN THE CITY OF NEW YORK OR ANY FEDERAL COURT SITTING IN THE BOROUGH OF
MANHATTAN IN THE CITY OF NEW YORK IN RESPECT OF ANY SUIT,  ACTION OR  PROCEEDING
ARISING OUT OF OR RELATING TO THIS AGREEMENT,  AND EACH IRREVOCABLY  ACCEPTS FOR
ITSELF  AND  IN  RESPECT  OF  ITS  PROPERTY,   GENERALLY  AND   UNCONDITIONALLY,
JURISDICTION OF THE AFORESAID COURTS.

               (h) Severability.  The remedies provided  herein  are  cumulative
and not  exclusive  of any  remedies  provided by law.  If any term,  provision,
covenant  or  restriction  of this  Agreement  is held by a court  of  competent
jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the
terms,  provisions,  covenants and restrictions set forth herein shall remain in
full force and effect and shall in no way be affected,  impaired or invalidated,
and the parties hereto shall use their reasonable  efforts to find and employ an
alternative  means to achieve the same or substantially  the same result as that
contemplated  by such term,  provision,  covenant or  restriction.  It is hereby
stipulated  and declared to be the intention of the parties that they would have
executed the remaining terms,  provisions,  covenants and  restrictions  without
including any of such that may be hereafter declared invalid,  illegal,  void or
unenforceable.

               (i) Headings.  The headings in this Agreement are for convenience
of reference  only and shall not limit or otherwise  affect the meaning  hereof.
All references made in this Agreement to "Section" and "paragraph" refer to such
Section or paragraph of this Agreement, unless expressly stated otherwise

               (j) Legends.  Each Holder  agrees that the following legend shall
be placed on  certificates  representing  any Shares or Equity  Investor  Shares
owned by them:

        THE SECURITIES  REPRESENTED BY THIS  CERTIFICATE  MAY NOT BE TRANSFERRED
        UNLESS SUCH  TRANSFER  COMPLIES WITH THE  PROVISIONS  OF A  REGISTRATION
        RIGHTS  AGREEMENT  DATED AS OF December  10, 1999, A COPY OF WHICH IS ON
        FILE WITH THE SECRETARY OF  OUTSOURCING  SOLUTIONS INC. AND IS AVAILABLE
        WITHOUT  CHARGE  UPON  WRITTEN  REQUEST  THEREFOR.  THE  HOLDER  OF THIS
        CERTIFICATE,  BY ACCEPTANCE OF THIS  CERTIFICATE,  AGREES TO BE BOUND BY
        ALL OF THE PROVISIONS OF THE AFORESAID AGREEMENT.

The Company agrees to remove the legend on the Shares and Equity Investor Shares
upon the resale of such Shares and Equity Investor Shares in accordance with the
terms of this Agreement.

               (k)  Notwithstanding   anything   to    the   contrary,   nothing
contained  in this  Agreement  shall  affect,  limit or impair  the  rights  and
remedies  of  Heller  Financial,  Inc.  in its  capacity  as (i) a lender to the
Company or any Subsidiary  pursuant to any agreement  under which the Company or
any Subsidiary has borrowed or may borrow money, and (ii) the beneficiary of any
and all agreements entered into by the Company or any Subsidiary for the benefit
of Heller Financial, Inc. as lender.


<PAGE>


               IN WITNESS  WHEREOF,  the parties  have caused this  Registration
Rights Agreement to be duly executed as of the date first written above.

                                            OUTSOURCING SOLUTIONS INC.

                                            By: /s/ Gary L. Weller
                                                --------------------------------
                                                 Name: Gary L. Weller
                                                 Title: EVP

                                            MADISON DEARBORN CAPITAL PARTNERS
                                                  III, L.P.

                                            By:  Madison Dearborn Partners III,
                                                   L.P.
                                                      Its General Partners

                                            By:  Madison Dearborn Partners, Inc.
                                                      Its General Partner

                                            By: /s/ Paul R. Wood
                                                --------------------------------
                                                 Name: Paul R. Wood
                                                 Title:

                                            ARES LEVERAGED INVESTMENT FUND, L.P.

                                            By:  Ares Management, L.P.,
                                                   its General Partner


                                            By: /s/ Jeffrey Serota
                                                --------------------------------
                                                 Name: Jeffrey Serota
                                                 Title: VP
<PAGE>
                                            ARES LEVERAGED INVESTMENT FUND II,
                                                L.P.,

                                            By:  Ares Management II, L.P.,
                                                      its General Partner

                                            By: /s/ Jeffrey Serota
                                                --------------------------------
                                                 Name: Jeffrey Serota
                                                 Title: VP

                                            DB CAPITAL INVESTORS, L.P.

                                            By: DB Capital Partners, L.P.
                                                    its General Partner

                                            By: DB Capital Partners, Inc.

                                            By: /s/ Tyler Zachem
                                                --------------------------------
                                                 Name: Tyler Zachem
                                                 Title: Managing Director

                                            FIRST UNION INVESTORS, INC.

                                            By: /s/
                                                --------------------------------
                                                 Name:
                                                 Title:

                                            ABBOTT CAPITAL 1330 INVESTORS II,
                                                L.P.


                                            By:  Abbott Capital 1330 GenPar II,
                                                    L.L.C.,
                                                    its General Partner

                                            By: /s/ Thomas W. Hallagan
                                                --------------------------------
                                                 Name: Thomas W. Hallagan
                                                 Title: Manager
<PAGE>

                                            ABBOTT CAPITAL PRIVATE EQUITY FUND
                                                III, L.P.

                                            By:  Abbott Capital Management,
                                                   L.L.C.,
                                                   its General Partner

                                            By: /s/ Raymond L. Held
                                                --------------------------------
                                                 Name: Raymond L. Held
                                                 Title: Managing Director

                                            BNY PARTNERS FUND, L.L.C.


                                            By:  BNY Private Investment
                                                   Management, Inc.,
                                                   its Member Manager

                                            By: /s/ Burton Siegal
                                                --------------------------------
                                                 Name: Burton Siegal
                                                 Title: Senior V.P.

                                            HELLER FINANCIAL, INC.

                                            By: /s/ Timothy P. Davitt
                                                --------------------------------
                                                 Name: Timothy P. Davitt
                                                 Title: Vice President

                                            MAGNETITE ASSET INVESTORS L.L.C.

                                            By:  Blackrock Financial Management,
                                                   Inc.
                                                   as Managing Member

                                            By: /s/ Dennis M. Schaney
                                                --------------------------------
                                                 Name: Dennis M. Schaney
                                                 Title: Managing Director
<PAGE>

                                            FBR FINANCIAL FUND II, L.P.

                                            By: /s/ Edward M. Wheeler
                                                --------------------------------
                                                 Name: Edward M. Wheeler
                                                 Title: Senior Managing Director

                                            HARVEST OPPORTUNITY PARTNERS, L.P.

                                            By: /s/ Joseph A. Jolson
                                                --------------------------------
                                                 Name: Joseph A. Jolson
                                                 Title:Managing Member

                                            MADISON DEARBORN SPECIAL EQUITY
                                                III, L.P.

                                            By: Madison Dearborn Partners
                                                   III, L.P.,
                                                   Its General Partners

                                            By: Madison Dearborn Partners, Inc.,
                                                   Its General Partner

                                            By: /s/ Paul R. Wood
                                                --------------------------------
                                                 Name:
                                                 Title:

                                            SPECIAL ADVISORS FUND I, LLC

                                            By: /s/ Paul R. Wood
                                                --------------------------------
                                                 Name:
                                                 Title:


================================================================================



                          REGISTRATION RIGHTS AGREEMENT

                          Dated as of December 10, 1999

                                      among

                           OUTSOURCING SOLUTIONS INC.,
                             a Delaware corporation

                                       AND

                           the Purchasers named herein

                                  Relating to:

                                25,000 Shares of

         Class A 14% Senior Mandatorily Redeemable Preferred Stock, and
                                75,000 Shares of

            Class B 14% Senior Mandatorily Redeemable Preferred Stock


================================================================================

<PAGE>
               THIS REGISTRATION RIGHTS AGREEMENT (the "Agreement")  is made and
entered  into as of December  10,  1999,  among  Outsourcing  Solutions  Inc., a
Delaware corporation (the "Company"),  and Ares Leveraged Investment Fund, L.P.,
Ares Leveraged Investment Fund II, L.P., DB Capital Investors, L.P., First Union
Investors,  Inc., Abbott Capital 1330 Investors II, L.P., Abbott Capital Private
Equity Fund III, L.P., BNY Partners Fund,  L.L.C.,  Heller  Financial,  Inc. and
Magnetite Asset Investors  L.L.C.  (each a "Purchaser"  and,  collectively,  the
"Purchasers").

               This Agreement is made pursuant to the Purchase Agreement,  dated
as of December 10, 1999,  among the Company and the  Purchasers  (the  "Purchase
Agreement"),  relating  to the  sale  by the  Company  to the  Purchasers  of an
aggregate of (i) 25,000 shares of the Company's  Class A 14% Senior  Mandatorily
Redeemable  Preferred Stock (the "Class A Senior Preferred Stock"),  (ii) 75,000
shares of the  Company's  Class B 14% Senior  Mandatorily  Redeemable  Preferred
Stock (the  "Class B Senior  Preferred  Stock,"  and  together  with the Class A
Senior  Preferred  Stock, the "Senior  Preferred  Stock"),  and (iii) 596,913.07
shares of the Company's  Common Stock (as defined herein) (such shares of Common
Stock, together with the Senior Preferred Stock, the "Purchased Securities"). In
order to induce the Purchasers to enter into the Purchase Agreement, the Company
has agreed to provide to the Holders (as defined herein) the registration rights
for the Registrable  Securities (as defined herein) set forth in this Agreement.
The  execution  of this  Agreement  is a  condition  to the  obligations  of the
Purchasers to purchase the Purchased Securities under the Purchase Agreement.

               In  consideration  of the foregoing,  the parties hereto agree as
follows:

               1.   Definitions.  As   used  in  this  Agreement,  the following
        capitalized defined terms shall have the following meanings:

               "Advice" shall have the meaning ascribed to that term in the last
        paragraph of Section 3.

               "Affiliate"  means, with respect to any specified Person: (i) any
        other Person  directly or  indirectly  controlling  or  controlled by or
        under direct or indirect common control with such specified Person; (ii)
        any other Person that owns, directly or indirectly,  10% or more of such
        specified  Person's Capital Stock; or (iii) any other Person 10% or more
        of the Voting Stock of which is  beneficially  owned or held directly or
        indirectly  by  such  specified   Person.   For  the  purposes  of  this
        definition,  "control"  when used with respect to any  specified  Person
        means the power to direct the  management  and  policies of such Person,
        directly or indirectly,  whether through ownership of voting securities,
        by contract or otherwise;  and the terms  "controlling" and "controlled"
        have  meanings  correlative  to the  foregoing.  With  respect  to  each
        Purchaser,  an Affiliate  shall also include,  without  limitation,  any
        Person  managed by, or  controlling  or under  common  control with such
        Purchaser  or any of its  Affiliates.  Notwithstanding  anything  to the
        contrary  contained  herein,  (x) no  portfolio  company  of the  Equity
        Investor nor any  portfolio  company of a fund managed by or  affiliated
        with the Equity Investor shall be deemed an Affiliate of the Company and
        (y) no Purchaser or any of their  respective  Affiliates shall be deemed
        an Affiliate of the Company.

               "Agreement"  shall have the meaning  ascribed to that term in the
        preamble hereto.

               "Black Out Period"  shall have the meaning  ascribed to that term
        in Section 2.1.

               "Board of  Directors"  shall mean the Board of  Directors  of the
        Company or any authorized committee of such Board of Directors.

               "Business Day" shall mean a day that is not a Legal Holiday.

               "Capital  Stock" shall mean,  (i) with respect to any Person that
        is a corporation,  corporate stock, (ii) with respect to any association
        or business entity,  any and all shares,  interests,  participations  or
        other  equivalents  (however  designated  and  whether or not voting) of
        corporate  stock,  including  each class of common  stock and  preferred
        stock of such  Person;  (iii) with  respect to any Person  that is not a
        corporation,  any  and  all  partnership,  membership  or  other  equity
        interests  of such  Person;  and (iv) any  rights,  warrants  or options
        exchangeable for or convertible into any of the foregoing.

               "Change of Control" shall have the meaning  ascribed to that term
        in the Certificate of Designation for the Senior Preferred Stock.

               "Class A Senior  Preferred Stock" is defined in the first recital
        to this Agreement.

               "Class B Senior  Preferred Stock" is defined in the first recital
        to this Agreement.

               "Common  Stock"  shall mean the  Company's  $.01 par value common
        stock of any class.

               "Company"  shall have the  meaning  ascribed  to that term in the
        preamble hereto and shall also include the Company's successors.

               "Demand" shall have the meaning  ascribed to that term in Section
        2.1.

               "Demand  Registration"  shall have the  meaning  ascribed to that
        term in Section 2.1.

               "Effectiveness  Period"  shall have the meaning  ascribed to that
        term in Section 2.1.

               "Equity Investor"  means  Madison  Dearborn Capital Partners III,
        L.P.

               "Exchange Act" shall mean the Securities Exchange Act of 1934, as
        amended,   and  the  rules  and  regulations   promulgated  by  the  SEC
        thereunder.

               "Holder"  shall mean each of the  Purchasers,  for so long as the
        Purchasers own any Registrable Securities, and their successors, assigns
        and direct and  indirect  transferees  who become  registered  owners of
        Registrable Securities.

               "Initial  Public Equity  Offering"  means a primary  underwritten
        public  offering (but excluding any offering  pursuant to Form S-8 under
        the Securities Act or any other publicly registered offering pursuant to
        the  Securities  Act pertaining to an issuance of shares of Common Stock
        or securities  exercisable  therefor  under any benefit  plan,  employee
        compensation  plan,  or  employee or director  stock  purchase  plan) of
        Common  Stock  of the  Company  pursuant  to an  effective  registration
        statement under the Securities Act.

               "Issue Date" means December 10, 1999.

               "Legal Holiday" shall mean a Saturday, a Sunday or a day on which
        banking  institutions  in The City of New York or at a place of  payment
        are authorized by law, regulation or executive order to remain closed.

               "Lock Up Period" shall have the meaning  ascribed to that term in
        Section 2.1.

               "Person"  shall  mean an  individual,  corporation,  partnership,
        limited  liability  company,  joint  venture,  association,  joint-stock
        company, trust,  unincorporated  organization or government or agency or
        political subdivision thereof.

               "Piggy-Back Registration" shall have the meaning ascribed to that
        term in Section 2.2.

               "Postponement  Period"  shall have the  meaning  ascribed to that
        term in Section 2.1.

               "Preferred  Stock"  means,  with  respect to any Person,  Capital
        Stock of any class or classes (however  designated) of such Person which
        is preferred as to the payment of dividends or  distributions,  or as to
        the distribution of assets upon any voluntary or involuntary liquidation
        or dissolution of such Person,  over Capital Stock of any other class of
        such Person.  With respect to the Company,  the term  "Preferred  Stock"
        shall include the Senior Preferred Stock.

               "Prospectus"  means the prospectus  included in any  Registration
        Statement  (including,  without limitation,  a prospectus that discloses
        information  previously  omitted from a  prospectus  filed as part of an
        effective  registration statement in reliance upon Rule 430A promulgated
        pursuant  to the  Securities  Act),  as amended or  supplemented  by any
        prospectus supplement,  with respect to the terms of the offering of any
        portion  of the  Registrable  Securities  covered  by such  Registration
        Statement,  and  all  other  amendments  and  supplements  to  any  such
        prospectus,   including  post-effective  amendments,  and  all  material
        incorporated by reference or deemed to be incorporated by reference,  if
        any, in such prospectus.

               "Purchase Agreement" shall have the meaning ascribed to that term
        in the preamble hereto.

               "Purchased  Securities"  shall have the meaning  ascribed to that
        term in the preamble hereto.

               "Purchasers"  shall have the meaning ascribed to that term in the
        preamble hereto.

               "Registrable  Securities" shall mean any of the Shares. As to any
        particular  Registrable  Securities,  once issued such securities  shall
        cease to be Registrable  Securities  when (a) a  Registration  Statement
        with respect to the sale of such  securities by the Holder thereof shall
        have  been  declared   effective  under  the  Securities  Act  and  such
        securities shall have been disposed of by such Holder in accordance with
        such Registration  Statement,  (b) such securities have been distributed
        to the  public  pursuant  to  Rule  144  (or  any  successor  provision)
        promulgated  under the Securities  Act, (c) such  securities  shall have
        been otherwise  transferred and new  certificates for them not bearing a
        legend  restricting  further  transfer  shall have been delivered by the
        Company and subsequent  disposition of such securities shall not require
        registration  or  qualification  under the Securities Act or any similar
        state law then in force or (d) such  securities  shall have ceased to be
        outstanding.

               "Registration  Expenses" shall mean all expenses  incident to the
        Company's  performance of or compliance with this Agreement,  including,
        without limitation,  all SEC and stock exchange or National  Association
        of Securities Dealers,  Inc.  registration and filing fees and expenses,
        fees  and  expenses  of  compliance  with  securities  or Blue  Sky laws
        (including,   without  limitation,  in  the  event  of  an  underwritten
        offering,   reasonable  fees  and   disbursements  of  counsel  for  the
        underwriters in connection with Blue Sky qualifications,  if any, of the
        Registrable   Securities),   rating  agency  fees,   printing  expenses,
        messenger,  telephone and delivery  expenses,  fees and disbursements of
        counsel   for  the  Company  and  all   independent   certified   public
        accountants, and, in the event of an underwritten offering, the fees and
        disbursements of underwriters  customarily paid by issuers or sellers of
        securities  (but  not  including  (i)  any  underwriting   discounts  or
        commissions  or  transfer  taxes,  if any,  attributable  to the sale of
        Registrable Securities by Holders of such Registrable Securities or (ii)
        fees and expenses of counsel and/or experts for the Holders).

               "Registration Statement" shall mean any registration statement of
        the Company which covers any of the Registrable  Securities  pursuant to
        the provisions of this  Agreement and all amendments and  supplements to
        any such Registration Statement, including post-effective amendments, in
        each case  including  the  Prospectus  contained  therein,  all exhibits
        thereto and all material incorporated by reference therein.

               "Requisite Shares" shall mean a number of Registrable  Securities
        equivalent  to  not  less  than  35%  of  the   Registrable   Securities
        outstanding as of any date of determination.

               "Rule 144" shall mean Rule 144 under the  Securities  Act (or any
        successor provision), as it may be amended from time to time.

               "Rule 144A" shall mean Rule 144A under the Securities Act (or any
        successor provision), as it may be amended from time to time.

               "SEC" shall mean the Securities and Exchange Commission,  as from
        time to time  constituted,  created under the Exchange Act or, if at any
        time  after the  execution  of this  Agreement  such  Commission  is not
        existing and performing the duties now assigned to it under the Exchange
        Act, the body performing such duties at such time.

               "Securities" shall mean the Senior Preferred Stock, Common Stock,
        any preferred or common stock  equivalents,  participations or interests
        and any options,  warrants or securities convertible into or exercisable
        or  exchangeable  for  Senior  Preferred  Stock or  Common  Stock or any
        preferred or common stock equivalents, participations or interests.

               "Securities  Act"  shall  mean the  Securities  Act of  1933,  as
        amended,   and  the  rules  and  regulations   promulgated  by  the  SEC
        thereunder.

               "Senior  Preferred Stock" shall have the meaning ascribed to that
        term in the preamble hereto.

               "Shares"  shall mean (a) the Senior  Preferred  Stock sold to the
        Purchasers  pursuant to the Purchase  Agreement,  whether held by any of
        them  or any  subsequent  assignee  or  transferee  and  (b)  any  other
        securities  issued or issuable  with  respect to or in exchange  for the
        Senior  Preferred  Stock by way of stock  dividend  or stock split or in
        connection  with a  combination  of  shares,  recapitalization,  merger,
        consolidation or other reorganization or otherwise.

               "Voting  Stock" shall mean any class or classes of Capital  Stock
        pursuant to which the holders  thereof  have the  general  voting  power
        under ordinary  circumstances  to elect at least a majority of the Board
        of  Directors,  managers  or  trustees  of any Person  (irrespective  of
        whether or not, at the time,  stock of any other class or classes  shall
        have,  or might have,  voting  power by reason of the  happening  of any
        contingency).

               "Withdrawal  Election"  shall have the  meaning  ascribed to that
        term in Section 2.3.

               2.   Registration Rights and Other Rights and Obligations of  the
        Holders.

               2.1. Demand Registration.  (a) Request for  Registration.  At any
time on or after the first year  anniversary of the Issue Date,  Holders owning,
individually or in the aggregate,  at least the Requisite  Shares may make up to
two written requests (a "Demand") for  registration  under the Securities Act of
their  Registrable  Securities (a "Demand  Registration").  Any such Demand will
specify the number of Registrable  Securities  proposed to be sold and will also
specify  the  intended  method  of  disposition  thereof.  Subject  to the other
provisions  of this Section 2.1, the Company  shall give written  notice of such
Demand within 10 days after the receipt thereof to all other Holders.  Within 30
days after  receipt of such  notice by any  Holder,  such  Holder may request in
writing that its Registrable Securities be included in such registration and the
Company shall include in the Demand  Registration the Registrable  Securities of
any such selling Holder  requested to be so included.  Each such request by such
other  selling  Holders  shall  specify  the  number of  Registrable  Securities
proposed  to be sold and the  intended  method of  disposition  thereof.  Upon a
Demand, the Company will (i) prepare,  file and use its commercially  reasonable
efforts  to  cause  to  become  effective  within  90  days  of  such  Demand  a
Registration  Statement  in  respect  of all the  Registrable  Securities  which
Holders  request for  inclusion  therein;  provided  that if such Demand  occurs
during a Black Out Period or a period (not to exceed 180 days)  during which the
Company is  prohibited or restricted  from issuing or selling  Senior  Preferred
Stock  pursuant  to  any  underwriting  or  purchase  agreement  relating  to an
underwritten public offering of Senior Preferred Stock or securities convertible
into or  exchangeable  for Senior  Preferred Stock under Rule 144A or registered
under the Securities Act or any agreement with a  securityholder  of the Company
exercising registration rights pursuant to an agreement in existence on the date
hereof (a "Lock Up  Period"),  the  Company  shall not be required to notify the
Holders of such Demand or file such  Registration  Statement prior to the end of
the Black Out Period or Lock Up Period,  as the case may be, in which event, the
Company will use its commercially  reasonable efforts to cause such Registration
Statement  to become  effective no later than 90 days after the end of the Black
Out  Period  or Lock  Up  Period,  as the  case  may  be,  and  (ii)  keep  such
Registration   Statement  effective  for  the  shorter  of  (a)  180  days  (the
"Effectiveness  Period")  and (b) such period of time as all of the  Registrable
Securities  included in such  Registration  Statement have been sold thereunder.
Notwithstanding  anything set forth in the immediately  preceding sentence,  the
Company may (I) postpone the filing  period,  suspend the  effectiveness  of any
registration,  suspend  the use of any  Prospectus  and shall not be required to
amend or supplement the Registration  Statement,  any related  Prospectus or any
document incorporated therein by reference (other than an effective registration
statement being used for an underwritten  offering) in the event that, and for a
period,  in the case of any  particular  Demand  Registration,  not to exceed an
aggregate of 90 days ("Black Out Period") (i) an event or circumstance occurs as
a result of which the  Registration  Statement,  any related  Prospectus  or any
document  incorporated  therein by  reference  as then  amended or  supplemented
would,  in the Company's good faith judgment,  contain an untrue  statement of a
material  fact or omit to state a material  fact  necessary in order to make the
statements  therein,  in the light of the  circumstances  under  which they were
made,  not  misleading,  and (ii)(A) the  Company  determines  in its good faith
judgment  that the  disclosure  of such event at such time would have a material
adverse  effect on the  business,  operations or prospects of the Company or (B)
the disclosure otherwise relates to a material business transaction or any other
material matter, which has not yet been publicly disclosed;  provided,  further,
that,  if the  effectiveness  of any  Registration  Statement  is suspended as a
result of a Black Out Period, the Effectiveness  Period shall be extended by the
number of days in any Black Out  Period and (II) at any time prior to an Initial
Public Offering by the Company,  postpone the filing of one Demand Registration,
by giving written  notice thereof to all Holders,  for a period not to exceed an
aggregate of 180 days ("Postponement Period");  provided, that at the end of the
Postponement Period the Company will use its commercially  reasonable efforts to
cause a  Registration  Statement with respect to all  Registrable  Securities of
Holders electing to participate in such Demand  Registration to become effective
within 90 days after the end of the Postponement Period.

               In the event of the  occurrence of any Black Out Period during an
Effectiveness  Period or Lock Up Period,  the Company will  promptly  notify the
Holders of Registrable Securities thereof in writing.

               Upon a Demand, the Company may elect, at its option, to effect an
A/B exchange within the time periods referred to above, which shall be deemed to
satisfy the Company's obligations to effect a registration under this Agreement.

               (b)  Effective  Registration.  Except  as  specifically  provided
herein,  the Company is only required to effect two Demand  Registrations  under
this  Agreement  (whether  or not all of the Holders of  Registrable  Securities
elect to participate in such Demand Registration on the basis set forth herein).
A  registration   will  not  be  deemed  to  have  been  effected  as  a  Demand
Registration,  and thereby satisfy the obligation hereunder,  unless it has been
declared  effective  by the SEC and the  Company has  complied  in all  material
respects  with its  obligations  under  this  Agreement  with  respect  thereto;
provided  that if, after it has become  effective,  the offering of  Registrable
Securities  pursuant to such  registration is or becomes the subject of any stop
order,  injunction  or  other  order  or  requirement  of the  SEC or any  other
governmental  or  administrative  agency,  or if any court prevents or otherwise
limits the sale of Registrable  Securities pursuant to the registration (for any
reason  other than the act or  omissions  of the Holders) for the period of time
contemplated hereby, such registration will be deemed not to have been effected.
If (i) a  registration  requested  pursuant to this Section 2.1 is deemed not to
have been effected or (ii) the registration  requested  pursuant to this Section
2.1 does not remain  effective for the  Effectiveness  Period,  then the Company
shall not be deemed to have effected a Demand  Registration  and its obligations
pursuant  to  this  Section  2.1  will  continue.  The  Holders  of  Registrable
Securities  shall be permitted  to withdraw  all or any part of the  Registrable
Securities from a Demand Registration at any time prior to the effective date of
such  Demand  Registration.  If at any time a  Registration  Statement  is filed
pursuant to a Demand  Registration,  and subsequently a sufficient number of the
Registrable  Securities are withdrawn from the Demand  Registration so that such
Registration  Statement does not cover that number of Registrable  Securities at
least equal to one-half of the  Registrable  Securities  outstanding  as of such
date, the Holders who have not withdrawn their Registrable Securities shall have
the opportunity to include an additional number of Registrable Securities in the
Demand  Registration so that such  Registration  Statement covers that number of
Registrable  Securities at least equal to one-half of the Registrable Securities
outstanding as of such date. If an additional  number of Registrable  Securities
is not so included,  the Company may withdraw the Registration  Statement.  Such
withdrawn Registration Statement will not count as a Demand Registration and the
Company shall continue to be obligated to effect such  registration  pursuant to
this Section 2.1.  Except as set forth in the last  sentence of Section  2.1(c),
without  the prior  written  consent of the Holders of the  Requisite  Shares no
other  securityholder  of the  Company  shall  be  permitted  to  include  their
securities in a Demand Registration.

               (c) Priority in Demand Registrations  Pursuant to Section 2.1. If
a Demand  Registration  pursuant to this  Section 2.1  involves an  underwritten
offering and the lead managing  underwriter advises the Company in writing that,
in its view, the number of Registrable Securities requested by the Holders to be
included in such registration,  together with any other securities  permitted to
be included in such  registration  exceeds the number which, in the view of such
lead  managing  underwriter,  can  be  sold,  the  number  of  such  Registrable
Securities to be included in such registration shall be allocated pro rata among
all  requesting  Holders  on the basis of the  relative  number  of  Registrable
Securities  then  held  by each  such  Holder  (provided  that  any  Registrable
Securities  thereby  allocated  to any such Holder  that  exceed  such  Holder's
request  shall be  reallocated  among the remaining  requesting  Holders in like
manner). In the event that the number of Registrable  Securities requested to be
included in such  registration is less than the number which, in the view of the
lead  managing  underwriter,  can be  sold,  the  Company  may  include  in such
registration  the  Securities  the Company  proposes to sell up to the number of
Securities  that,  in the view of the  lead  managing  underwriter,  can be sold
without adversely affecting the success of the offering,  including the price at
which the Registrable Securities can be sold.

               (d)  Selection  of  Underwriter.  If the  Holders  so elect,  the
offering of Registrable Securities pursuant to a Demand Registration shall be in
the  form  of an  underwritten  offering.  The  Holders  of a  majority  of  the
Registrable  Securities to be sold in such Demand  Registration shall select one
or more nationally  recognized firms of investment  bankers (to whom the Company
shall  not have  reasonably  objected)  to act as the  managing  underwriter  or
underwriters  in connection  with such offering and shall select any  additional
investment bankers and managers to be used in connection with the offering.

               (e) Expenses.  The Company will pay all Registration  Expenses in
connection with the  registrations  requested  pursuant to Section 2.1(a).  Each
Holder shall pay all underwriting  discounts and commissions and transfer taxes,
if any,  relating  to the  sale or  disposition  of  such  Holder's  Registrable
Securities  pursuant to any registration  statement  requested  pursuant to this
Section 2.1.

               2.2.  Piggy-Back  Registration.   If  at  any  time  the  Company
proposes to file a Registration  Statement under the Securities Act with respect
to an offering by the Company for its own account of any Securities  (including,
but not limited to, an Initial Public Equity Offering) or for the account of any
of  its  respective   securityholders  of  any  Securities  (other  than  (i)  a
registration  statement on Form S-4 or S-8 (or any substitute  forms that may be
adopted by the SEC),  (ii) a registration  statement filed in connection with an
offer or offering of securities solely to the Company's existing securityholders
or (iii) a Demand  Registration),  then the Company shall give written notice of
such  proposed  filing  to the  Holders  of  Registrable  Securities  as soon as
practicable  (but in no event less than 20 Business Days before the  anticipated
filing  date),  and such notice  shall offer such  Holders  the  opportunity  to
register such number of  Registrable  Securities as each such Holder may request
(which request shall specify the Registrable  Securities intended to be disposed
of  by  such  Holder  and  the  intended  method  of  distribution  thereof)  (a
"Piggy-Back Registration").  The Company shall use its best efforts to cause the
managing underwriter or underwriters of such proposed  underwritten  offering to
permit the  Registrable  Securities  requested  to be included  in a  Piggy-Back
Registration  to be  included  on the same terms and  conditions  as any similar
securities of the Company or any other  securityholder  included  therein and to
permit  the  sale  or  other  disposition  of  such  Registrable  Securities  in
accordance with the intended method of distribution thereof; provided,  however,
in no event shall the  Company be  required  to reduce the number of  securities
proposed to be sold by the Company or alter the terms of the securities proposed
to be sold by the  Company  in order  to  induce  the  managing  underwriter  or
underwriters to permit Registrable  Securities to be included.  Any Holder shall
have the  right  to  withdraw  its  request  for  inclusion  of its  Registrable
Securities in any Registration  Statement pursuant to this Section 2.2 by giving
written  notice  to  the  Company  of  its  request  to  withdraw  prior  to the
effectiveness  of  the  Registration  Statement.  The  Company  may  withdraw  a
Piggy-Back  Registration  at any time  prior to the time it  becomes  effective;
provided  that the Company  shall give prompt  notice  thereof to  participating
Holders. The Company will pay all Registration  Expenses in connection with each
registration of Registrable  Securities  requested pursuant to this Section 2.2,
and each  Holder  shall  pay all  underwriting  discounts  and  commissions  and
transfer  taxes,  if any,  relating to the sale or  disposition of such Holder's
Registrable Securities pursuant to a Registration Statement effected pursuant to
this Section 2.2.

               No  registration  effected under this Section 2.2, and no failure
to effect a  registration  under this Section 2.2,  shall relieve the Company of
its obligation to effect a registration  upon the request of Holders pursuant to
Section 2.1, and no failure to effect a registration  under this Section 2.2 and
to complete the sale of  Registrable  Securities in connection  therewith  shall
relieve the Company of any other obligation under this Agreement.

               2.3. Reduction of Offering. If the lead managing  underwriter  of
any underwritten offering described in Section 2.2 has informed, in writing, the
Holders of the Registrable Securities requesting inclusion in such offering that
it is its view  that the total  number of  securities  which  the  Company,  the
Holders and any other  Persons  desiring  to  participate  in such  registration
intend to include in such offering is such as to materially and adversely affect
the success of such offering,  including the price at which such  securities can
be sold, then:  first,  the securities other than Registrable  Securities of the
Holders and securities of the Company included in such offering shall be reduced
in their entirety before any reduction of Registrable Securities; and second, to
the  extent  the  reduction  set forth in the  immediately  preceding  clause is
insufficient to reduce the number of securities  requested for inclusion in such
offering to a number, which, in the view of the lead managing  underwriter,  can
be sold without materially and adversely  affecting the success of the offering,
the  number of  Registrable  Securities  to be offered  for the  account of such
Holders  participating in such registration shall be reduced or limited pro rata
in proportion to the respective number of securities  requested to be registered
to the extent  necessary  to reduce the total number of  Registrable  Securities
requested to be included in such offering to the number of  securities,  if any,
recommended by such lead managing underwriter. If a reduction in the Registrable
Securities  pursuant  to this  paragraph  would,  in the  judgment  of the  lead
managing  underwriter,  be insufficient to  substantially  eliminate the adverse
effect that  inclusion of the  Registrable  Securities  requested to be included
would have on such offering,  such Registrable  Securities will be excluded from
such offering. In no event shall the Company be required to reduce the number of
securities to be sold by it in the offering.

               If, as a result of the proration  provisions of this Section 2.3,
any Holder  shall not be  entitled to include all  Registrable  Securities  in a
Piggy-Back  Registration  that such Holder has  requested to be  included,  such
Holder may elect to withdraw his request to include  Registrable  Securities  in
such registration (a "Withdrawal Election"); provided that a Withdrawal Election
shall be made prior to the effectiveness of the Registration Statement and shall
be irrevocable and, after making a Withdrawal Election, a Holder shall no longer
have any right to include Registrable Securities in the registration as to which
such Withdrawal Election was made.

               2.4. Lock-Up of Holders. If the Company has complied with  all of
its  obligations  with  respect  to  a  Demand   Registration  or  a  Piggy-Back
Registration that is a firm commitment underwritten public offering, all Holders
of Registrable  Securities,  upon request of the lead managing  underwriter with
respect to such  underwritten  public  offering,  agree not to sell or otherwise
dispose of any Registrable  Security owned by them for a period not to exceed 90
days from the consummation of such underwritten  public offering;  provided that
Registrable  Securities  which  had been  requested  for  inclusion  in a Demand
Registration  or a  Piggy-Back  Registration  but  which  were  not so  included
pursuant  to  Section  2.1(c)  or  Section  2.3  shall  only be  subject  to the
restriction  on sale and  disposition  in this  Section  2.4 for a period not to
exceed 60 days from the consummation of such underwritten public offering.

               3.   Registration Procedures.


               In connection with the obligations of the Company with respect to
any Registration  Statement pursuant to Sections 2.1 and 2.2 hereof, the Company
shall:

               (a) A reasonable  period of time prior to the initial filing of a
          Registration  Statement or Prospectus and a reasonable  period of time
          prior to the filing of any amendment or supplement thereto, furnish to
          the   Holders  of  the   Registrable   Securities   included  in  such
          Registration Statement, and the managing underwriters,  if any, copies
          of all such documents  proposed to be filed,  which  documents  (other
          than those  incorporated  or deemed to be  incorporated  by reference)
          will be subject to the review of such Holders,  and such underwriters,
          if any, and use  reasonable  commercial  efforts to cause the officers
          and directors of the Company,  counsel to the Company and  independent
          certified  public  accountants  to the  Company  to  respond  to  such
          reasonable  inquiries  as shall be  necessary,  in the  opinion of the
          respective counsel to such Holders and such underwriters, to conduct a
          reasonable investigation within the meaning of the Securities Act. The
          Company  shall not file any such  Registration  Statement  or  related
          Prospectus  or any  amendments  or  supplements  thereto  to which the
          Holders of a majority of the Registrable  Securities  included in such
          Registration Statement shall reasonably object on a timely basis;

               (b)  Prepare  and file  with the SEC such  amendments,  including
          post-effective  amendments,  to each Registration  Statement as may be
          necessary to keep such Registration  Statement  continuously effective
          for the applicable time period required  hereunder;  cause the related
          Prospectus to be supplemented by any required  Prospectus  supplement,
          and as so  supplemented  to be filed  pursuant  to Rule 424  under the
          Securities  Act; and comply with the  provisions of the Securities Act
          and the Exchange Act with respect to the disposition of all securities
          covered  by  such   Registration   Statement  during  such  period  in
          accordance  with the intended  methods of  disposition  by the sellers
          thereof set forth in such  Registration  Statement as so amended or in
          such Prospectus as so supplemented;

               (c) Notify the Holders of  Registrable  Securities to be sold and
          the managing underwriters,  if any, promptly, and (if requested by any
          such Person), confirm such notice in writing, (i)(A) when a Prospectus
          or any Prospectus  supplement or post-effective  amendment is proposed
          to be filed and (B) with  respect to a  Registration  Statement or any
          post-effective  amendment, when the same has become effective, (ii) of
          any  request  by the SEC or any other  Federal  or state  governmental
          authority for amendments or supplements to a Registration Statement or
          related  Prospectus  or  for  additional  information,  (iii)  of  the
          issuance  by the SEC,  any  state  securities  commission,  any  other
          governmental  agency  or  any  court  of  any  stop  order,  order  or
          injunction  suspending  or enjoining  the use of a  Prospectus  or the
          effectiveness  of a  Registration  Statement or the  initiation of any
          proceedings  for that  purpose,  (iv) of the receipt by the Company of
          any notification  with respect to the suspension of the  qualification
          or exemption from  qualification of any of the Registrable  Securities
          for sale in any jurisdiction,  or the initiation or threatening of any
          proceeding for such purpose,  and (v) of the happening of any event or
          information  becoming  known  that  makes  any  statement  made  in  a
          Registration  Statement or related  Prospectus  untrue in any material
          respect  or  that   requires   the  making  of  any  changes  in  such
          Registration  Statement  or  Prospectus  so  that,  in the  case  of a
          Registration  Statement, it will not contain any untrue statement of a
          material fact or omit to state any material fact required to be stated
          therein or necessary to make the statements  therein,  in light of the
          circumstances under which they were made, not misleading,  and that in
          the case of a Prospectus,  it will not contain any untrue statement of
          a material  fact or omit to state any  material  fact  required  to be
          stated therein or necessary to make the statements  therein,  in light
          of the circumstances under which they were made, not misleading;

               (d) Use its commercially reasonable efforts to avoid the issuance
          of or, if issued,  obtain the  withdrawal  of any order  enjoining  or
          suspending  the  use  of  a  Prospectus  or  the  effectiveness  of  a
          Registration  Statement  or  the  lifting  of  any  suspension  of the
          qualification  (or  exemption  from   qualification)  of  any  of  the
          Registrable  Securities  for  sale in any  jurisdiction  described  in
          Section 3(h), at the earliest practicable moment;

               (e) If requested by the lead managing  underwriters,  if any, (i)
          promptly  incorporate  in a Prospectus  supplement  or  post-effective
          amendment  such  information  as the  managing  underwriters,  if any,
          reasonably  believe  should  be  included  therein,  and (ii) make all
          required filings of such Prospectus  supplement or such post-effective
          amendment  under the Securities  Act as soon as practicable  after the
          Company has received notification of the matters to be incorporated in
          such  Prospectus  supplement or  post-effective  amendment;  provided,
          however,  that the  Company shall  not  be required to take any action
          pursuant  to this  Section  3(e) that would, in the opinion of counsel
          for the Company, violate applicable law;

               (f) Upon written  request to the Company,  furnish to each Holder
          of  Registrable  Securities  to be  sold  pursuant  to a  Registration
          Statement and each managing  underwriter,  if any, without charge,  at
          least  one  conformed  copy of such  Registration  Statement  and each
          amendment thereto,  including financial statements and schedules,  all
          documents  incorporated  or  deemed  to  be  incorporated  therein  by
          reference,  and all exhibits to the extent requested  (including those
          previously   furnished  or  incorporated  by  reference)  as  soon  as
          practicable after the filing of such documents with the SEC;

               (g) Deliver to each Holder of  Registrable  Securities to be sold
          pursuant to a Registration  Statement,  and the underwriters,  if any,
          without charge, as many copies of the Prospectus  (including each form
          of  prospectus)  and each  amendment  or  supplement  thereto  as such
          persons reasonably request; and the Company hereby consents to the use
          of such Prospectus and each amendment or supplement thereto by each of
          the selling Holders of Registrable Securities and the underwriters, if
          any,  in  connection  with the  offering  and sale of the  Registrable
          Securities  covered by such Prospectus and any amendment or supplement
          thereto;

               (h) Prior to any public offering of Registrable  Securities,  use
          its  commercially   reasonable  efforts  to  register  or  qualify  or
          cooperate with the Holders of  Registrable  Securities to be sold, the
          underwriters,  if any, and their respective counsel in connection with
          the registration or qualification (or exemption from such registration
          or  qualification)  of such Registrable  Securities for offer and sale
          under the  securities  or Blue Sky laws of such  jurisdictions  as any
          such Holder or underwriter  reasonably requests in writing;  keep each
          such registration or qualification (or exemption  therefrom) effective
          during the period such  Registration  Statement is required to be kept
          effective  hereunder and do any and all other acts or things necessary
          or advisable to enable the  disposition in such  jurisdictions  of the
          Registrable   Securities   covered  by  the  applicable   Registration
          Statement;  provided,  however, that the Company shall not be required
          to (i) qualify  generally to do business in any jurisdiction  where it
          is not then so qualified  or (ii) take any action which would  subject
          it to general  service of process or to taxation  in any  jurisdiction
          where they are not so subject;

               (i) In  connection  with  any  sale or  transfer  of  Registrable
          Securities  that  will  result  in such  Securities  no  longer  being
          Registrable  Securities,  cooperate  with the Holders  thereof and the
          managing  underwriters,  if any, to facilitate the timely  preparation
          and delivery of certificates representing Registrable Securities to be
          sold, which  certificates  shall not bear any restrictive  legends and
          shall be in a form  eligible  for deposit  with The  Depository  Trust
          Company,  and to  enable  such  Registrable  Securities  to be in such
          denominations   and   registered   in  such  names  as  the   managing
          underwriters,  if any,  or such  Holders  may  request  at  least  two
          Business Days prior to any sale of Registrable Securities;

               (j) Upon the  occurrence  of any event  contemplated  by  Section
          3(c)(v),   as  promptly  as  practicable,   prepare  a  supplement  or
          amendment,  including, if appropriate,  a post-effective amendment, to
          each Registration  Statement or a supplement to the related Prospectus
          or any document  incorporated or deemed to be incorporated  therein by
          reference, and file any other required document so that, as thereafter
          delivered,  such Prospectus will not contain an untrue  statement of a
          material  fact or omit to state a material  fact required to be stated
          therein or necessary to make the statements  therein,  in light of the
          circumstances under which they were made, not misleading;

               (k)  Enter  into  such  agreements   (including  an  underwriting
          agreement in form, scope and substance as is customary in underwritten
          offerings)  and take all such other  reasonable  actions in connection
          therewith  (including  those  reasonably  requested  by  the  managing
          underwriters,   if  any)  in  order  to  expedite  or  facilitate  the
          disposition of such  Registrable  Securities,  and,  whether or not an
          underwriting  agreement  is  entered  into  and  whether  or  not  the
          registration   is  an   underwritten   registration:   (i)  make  such
          representations   and  warranties  to  the  underwriters  and  selling
          Holders,  if any,  with respect to the business of the Company and its
          subsidiaries  (including with respect to businesses or assets acquired
          or to be acquired  by any of them),  and the  Registration  Statement,
          Prospectus  and  documents,  if  any,  incorporated  or  deemed  to be
          incorporated by reference  therein,  in each case, in form,  substance
          and  scope as are  customarily  made by  issuers  to  underwriters  in
          underwritten  offerings,  and confirm the same if and when  requested;
          (ii) obtain  opinions  of counsel to the  Company and updates  thereof
          (which counsel and opinions (in form,  scope and  substance)  shall be
          reasonably satisfactory to the managing underwriters if any, addressed
          to each of the underwriters,  and selling Holders,  if any),  covering
          the matters  customarily covered in opinions requested in underwritten
          offerings  and such other  matters as may be  reasonably  requested by
          such  underwriters or selling  Holders;  (iii) use their  commercially
          reasonable  efforts to obtain  customary  "cold  comfort"  letters and
          updates thereof from the independent  certified public  accountants of
          the Company (and, if necessary, any other independent certified public
          accountants  of any  subsidiary  of  the  Company  or of any  business
          acquired by the Company for which  financial  statements and financial
          data  is,  or  is  required  to  be,  included  in  the   Registration
          Statement),  addressed  (where  reasonably  possible)  to  each of the
          underwriters  and  selling  Holders,  if any,  such  letters  to be in
          customary form and covering matters of the type customarily covered in
          "cold comfort" letters in connection with underwritten offerings; (iv)
          if an  underwriting  agreement is entered into, the same shall contain
          indemnification  provisions  and  procedures no less  favorable to the
          underwriters,  if any,  than  those set forth in  Section 4 hereof (or
          such  other  provisions  and  procedures  acceptable  to the  managing
          underwriters, if any); and (v) deliver such documents and certificates
          as may be reasonably requested by the managing  underwriters,  if any,
          to  evidence  the  continued  validity  of  the   representations  and
          warranties   made  pursuant  to  clause  (i)  above  and  to  evidence
          compliance with any customary conditions contained in the underwriting
          agreement or other agreement entered into by the Company;

               (l) Make  available  for  inspection by a  representative  of any
          underwriter  participating  in any  such  disposition  of  Registrable
          Securities,  and any attorney,  consultant  or accountant  retained by
          such selling  Holders or  underwriter,  at the offices where  normally
          kept,  during reasonable  business hours, all pertinent  financial and
          other records,  corporate  documents and properties of the Company and
          its  subsidiaries  (including  with respect to  businesses  and assets
          acquired  or to be acquired  to the extent  that such  information  is
          available to the Company), and cause the officers,  directors,  agents
          and  employees  of the Company and its  subsidiaries  (including  with
          respect to  businesses  and assets  acquired  or to be acquired to the
          extent that such  information  is  available to the Company) to supply
          all  information  in  each  case  reasonably  requested  by  any  such
          representative,  underwriter,  attorney,  consultant  or accountant in
          connection with such Registration Statement;  provided,  however, that
          such  Persons  shall first agree in writing  with the Company that any
          information  that is  reasonably  and in good faith  designated by the
          Company in writing as  confidential  at the time of  delivery  of such
          information  shall be kept  confidential  by such Persons,  unless (i)
          disclosure of such information is required by court or  administrative
          order  or  is  necessary   to  respond  to  inquiries  of   regulatory
          authorities,  (ii)  disclosure of such  information is required by law
          (including any disclosure  requirements pursuant to Federal securities
          laws in connection  with the filing of the  Registration  Statement or
          the use of any Prospectus),  (iii) such information  becomes generally
          available  to the  public  other than as a result of a  disclosure  or
          failure to  safeguard  such  information  by such  Person or (iv) such
          information  becomes available to such Person from a source other than
          the  Company  and its  subsidiaries  and such source is not bound by a
          confidentiality agreement;

               (m) Comply with all applicable  rules and  regulations of the SEC
          and  make  generally  available  to  their  securityholders   earnings
          statements   satisfying   the  provisions  of  Section  11(a)  of  the
          Securities Act and Rule 158 under the Securities Act, no later than 45
          days after the end of any 12-month period (or 90 days after the end of
          any 12-month period if such period is a fiscal year) (i) commencing at
          the end of any fiscal quarter in which Registrable Securities are sold
          to   underwriters   in  a  firm   commitment  or  reasonable   efforts
          underwritten  offering and (ii) if not sold to underwriters in such an
          offering,  commencing  on the first day of the  first  fiscal  quarter
          after the effective date of a Registration Statement,  which statement
          shall cover said period,  consistent with the requirements of Rule 158
          under the Securities Act; and

               (n) Cooperate with each seller of Registrable  Securities covered
          by  any  Registration   Statement  and  each   underwriter,   if  any,
          participating  in the disposition of such  Registrable  Securities and
          their respective counsel in connection with any filings required to be
          made with the National Association of Securities Dealers, Inc.

               The Company may require a Holder of Registrable  Securities to be
included in a Registration  Statement to furnish to the Company such information
regarding (i) the intended method of distribution of such Registrable Securities
(ii) such Holder and (iii) the Registrable  Securities held by such Holder as is
required by law to be disclosed in such  Registration  Statement and the Company
may exclude from such Registration  Statement the Registrable  Securities of any
Holder who unreasonably  fails to furnish such  information  within a reasonable
time after receiving such request.  The Company shall not be required to provide
indemnification  to any  underwriter or any other person relating to information
referred  to in  clauses  (i)  and  (ii)  provided  to the  Company  in  writing
specifically for inclusion in such Registration Statement.

               If any such  Registration  Statement refers to any Holder by name
or otherwise as the Holder of any  securities  of the Company,  then such Holder
shall have the right to require (i) the insertion  therein of language,  in form
and substance  reasonably  satisfactory  to such Holder,  to the effect that the
holding  by  such  Holder  of  such  securities  is  not  to be  construed  as a
recommendation  by  such  Holder  of the  investment  quality  of the  Company's
securities covered thereby and that such holding does not imply that such Holder
will assist in meeting any future financial requirements of the Company, or (ii)
in the event that such  reference  to such  Holder by name or  otherwise  is not
required by the Securities  Act, the deletion of the reference to such Holder in
any  amendment or  supplement to the  Registration  Statement  filed or prepared
subsequent to the time that such reference ceases to be required.

               Each Holder of  Registrable  Securities  agrees by acquisition of
such Registrable Securities that, upon receipt of any notice from the Company of
the happening of any event of the kind described in Section 3(c)(ii), 3(c)(iii),
3(c)(iv) or 3(c)(v) hereof, such Holder will forthwith  discontinue  disposition
of such  Registrable  Securities  covered  by  such  Registration  Statement  or
Prospectus  until such  Holder's  receipt of the copies of the  supplemented  or
amended  Prospectus  contemplated by Section 3(j) hereof, or until it is advised
in  writing  (the  "Advice")  by the  Company  that  the  use of the  applicable
Prospectus  may be resumed,  and, in either  case,  has  received  copies of any
additional  or  supplemental  filings  that are  incorporated  or  deemed  to be
incorporated by reference in such Prospectus. If the Company shall give any such
notice, the Effectiveness  Period shall be extended by the number of days during
such  period  from and  including  the date of the giving of such  notice to and
including the date when each Holder of  Registrable  Securities  covered by such
Registration Statement shall have received (x) the copies of the supplemented or
amended Prospectus  contemplated by Section 3(j) hereof or (y) the Advice,  and,
in either case, has received  copies of any additional or  supplemental  filings
that  are  incorporated  or  deemed  to be  incorporated  by  reference  in such
Prospectus.

               4.   Indemnification and Contribution.

               (a) The Company shall indemnify  and hold  harmless  each Holder,
each  underwriter  who  participates  in an offering of Registrable  Securities,
their  respective  Affiliates,  each  Person,  if any,  who controls any of such
parties  within the meaning of Section 15 of the Securities Act or Section 20 of
the Exchange Act and each of their respective directors, officers, employees and
agents, as follows:

               (i) from and against any and all loss,  liability,  claim, damage
          and expense whatsoever,  joint or several, as incurred, arising out of
          any untrue  statement or alleged  untrue  statement of a material fact
          contained in any  Registration  Statement (or any amendment  thereto),
          covering Registrable Securities,  including all documents incorporated
          therein by reference, or the omission or alleged omission therefrom of
          a material fact required to be stated therein or necessary to make the
          statements therein, in the light of the circumstances under which they
          were made,  not  misleading or arising out of any untrue  statement or
          alleged  untrue   statement  of  a  material  fact  contained  in  any
          Prospectus (or any amendment or supplement thereto) or the omission or
          alleged  omission  therefrom of a material fact  necessary in order to
          make the statements  therein,  in the light of the circumstances under
          which they were made, not misleading;

               (ii) from and against any and all loss, liability,  claim, damage
          and expense whatsoever,  joint or several, as incurred,  to the extent
          of the aggregate  amount paid in settlement of any  litigation  (other
          than  amounts  the  Holders  agree  to pay in any  written  settlement
          agreement),  or  any  investigation  or  proceeding  by any  court  or
          governmental agency or body, commenced or threatened,  or of any claim
          whatsoever  based upon any such untrue  statement or omission,  or any
          such  alleged  untrue  statement or omission,  if such  settlement  is
          effected with the prior written consent of the Company; and

               (iii)  from  and  against  any and all  expenses  whatsoever,  as
          incurred  (including  reasonable fees and disbursements of one counsel
          chosen  by  the  Holders  or any  underwriter  (except  to the  extent
          otherwise  expressly  provided in Section  4(c)  hereof)),  reasonably
          incurred  in   investigating,   preparing  or  defending  against  any
          litigation,  or  any  investigation  or  proceeding  by any  court  or
          governmental  agency or body,  commenced or  threatened,  or any claim
          whatsoever  based upon any such untrue  statement or omission,  or any
          such alleged untrue statement or omission, to the extent that any such
          expense is not paid  under  subparagraph  (i) or (ii) of this  Section
          4(a);

provided  that this  indemnity  does not apply to any  loss,  liability,  claim,
damage or expense to the extent  arising out of an untrue  statement or omission
or  alleged  untrue  statement  or  omission  (i) made in  reliance  upon and in
conformity with written information  furnished to the Company by a Holder or any
underwriter in writing  expressly for use in the Registration  Statement (or any
amendment thereto) or any Prospectus (or any amendment or supplement thereto) or
(ii) contained in any preliminary  prospectus if such Holder or such underwriter
failed  to send or  deliver a copy of the  Prospectus  (in the form it was first
provided to such parties for confirmation of sales) to the Person asserting such
losses,  claims,  damages or  liabilities on or prior to the delivery of written
confirmation  of any sale of  securities  covered  thereby to such Person in any
case where such delivery is required by the Securities  Act and such  Prospectus
would have corrected such untrue statement or omission.  Any amounts advanced by
the Company to an  indemnified  party  pursuant to this Section 4 as a result of
such losses  shall be returned to the Company if it shall be finally  determined
by such a court in a judgment  not  subject to appeal or final  review that such
indemnified party was not entitled to indemnification by the Company.

               (b)  By  accepting  the benefits of this  Agreement,  each Holder
agrees,  severally and not jointly,  to indemnify and hold harmless the Company,
each underwriter who  participates in an offering of Registrable  Securities and
the other  selling  Holders  and each of their  respective  directors,  officers
(including each officer of the Company who signed the  Registration  Statement),
employees  and agents and each Person,  if any,  who  controls the Company,  any
underwriter  or any other selling Holder within the meaning of Section 15 of the
Securities  Act or Section 20 of the Exchange  Act, from and against any and all
loss, liability, claim, damage and expense whatsoever described in the indemnity
contained in Section 4(a) hereof,  as incurred,  but only with respect to untrue
statements or omissions, or alleged untrue statements or omissions,  made in the
Registration  Statement (or any  amendment  thereto) or any  Prospectus  (or any
amendment or supplement thereto) in reliance upon and in conformity with written
information furnished to the Company by such selling Holder expressly for use in
the Registration  Statement (or any amendment  thereto),  or any such Prospectus
(or any amendment or supplement thereto). Notwithstanding the provisions of this
Section 4(b), a Holder of  Registrable  Securities  shall not be required to pay
any  indemnification in an amount in excess of the net proceeds received by such
Holder in the offering to which such Registration Statement relates.

               (c)  Each  indemnified  party  shall  give  prompt notice to each
indemnifying  party of any  action  commenced  against  it in  respect  of which
indemnity  may be sought  hereunder,  enclosing  a copy of all  papers  properly
served on such indemnified party, but failure to so notify an indemnifying party
shall not relieve such  indemnifying  party from any liability which it may have
other than on account of this indemnity  agreement.  An  indemnifying  party may
participate  at its  own  expense  in the  defense  of any  such  action.  If an
indemnifying  party so elects  within a  reasonable  time after  receipt of such
notice, such indemnifying party,  jointly with any other indemnifying party, may
assume the defense of such action with  counsel  chosen  thereby and approved by
the  indemnified  parties  defendant in such action;  provided  that if any such
indemnified party reasonably determines,  based on advice of counsel, that there
may be legal defenses  available to such  indemnified  party which are different
from or in  addition  to  those  available  to such  indemnifying  party or that
representation of such indemnifying  party and any indemnified party by the same
counsel would present a conflict of interest,  then such  indemnifying  party or
parties shall not be entitled to assume such defense.  If an indemnifying  party
is not  entitled to assume the defense of such action as a result of the proviso
to the preceding sentence, counsel for such indemnifying party shall be entitled
to  conduct  the  defense  of such  indemnifying  party  and  counsel  for  each
indemnified  party or parties  shall be  entitled to conduct the defense of such
indemnified party or parties. If an indemnifying party assumes the defense of an
action in accordance  with and as permitted by the provisions of this paragraph,
such indemnifying party shall not be liable for any fees and expenses of counsel
for the indemnified  parties incurred thereafter in connection with such action.
In no event shall the  indemnifying  party or parties be liable for the fees and
expenses of more than one counsel (in addition to any local  counsel),  separate
from its own counsel,  for all  indemnified  parties in connection  with any one
action or  separate  but  similar  or related  actions in the same  jurisdiction
arising out of the same general allegations or circumstances.

               (d) In order to provide for just and  equitable  contribution  in
circumstances  under  which any of the  indemnity  provisions  set forth in this
Section 4 is for any reason held to be  unavailable to the  indemnified  parties
although  applicable in accordance  with its terms,  the Company and the Holders
shall  contribute  to the aggregate  losses,  liabilities,  claims,  damages and
expenses of the nature  contemplated by such indemnity agreement incurred by the
Company  and the  Holders,  as  incurred;  provided  that,  notwithstanding  the
provisions of this Section 4(d), a Holder of Registrable Securities shall not be
required  to  contribute  any  amount in  excess of the  amount by which the net
proceeds  received  by such Holder in the  offering  to which such  Registration
Statement  relates  exceeds  the  amount of any  damages  that such  Holder  has
otherwise   been   required   to  pay  and  no  Person   guilty  of   fraudulent
misrepresentation  (within the meaning of Section 11(f) of the  Securities  Act)
shall be  entitled to  contribution  from any Person that was not guilty of such
fraudulent  misrepresentation.  As between  the Company  and the  Holders,  such
parties shall contribute to such aggregate losses, liabilities,  claims, damages
and  expenses of the nature  contemplated  by such  indemnity  agreement in such
proportion as shall be appropriate to reflect the relative fault of the Company,
on the one hand, and Holders,  on the other hand, with respect to the statements
or omissions which resulted in such loss,  liability,  claim, damage or expense,
or  action  in  respect  thereof,  as  well  as  any  other  relevant  equitable
considerations.  The relative fault of the Company,  on the one hand, and of the
Holders,  on the other hand,  shall be  determined  by reference to, among other
things, whether the untrue or alleged untrue statement of a material fact or the
omission or alleged  omission to state a material  fact  relates to  information
supplied by the Company,  on the one hand, or by or on behalf of the Holders, on
the other, and the parties'  relative intent,  knowledge,  access to information
and  opportunity to correct or prevent such  statement or omission.  The Company
and the Holders of the  Registrable  Securities  agree that it would not be just
and equitable if  contribution  pursuant to this Section 4 were to be determined
by pro rata  allocation or by any other method of allocation  that does not take
into account the relevant equitable considerations. For purposes of this Section
4, each Affiliate of each Holder, and each director,  officer,  employee,  agent
and Person,  if any, who controls a Holder or such Affiliate  within the meaning
of Section 15 of the Securities Act or Section 20 of the Exchange Act shall have
the same  rights  to  contribution  as such  Holder,  and each  director  of the
Company, each officer of the Company who signed the Registration Statement,  and
each Person,  if any, who controls the Company  within the meaning of Section 15
of the  Securities  Act or  Section 20 of the  Exchange  Act shall have the same
rights to contribution as the Company.

               (e) The indemnity and contribution  covenants  contained  in this
Section 4 shall remain operative and in full force and effect  regardless of (i)
any investigation  made by or on behalf of a Holder or any Person  controlling a
Holder,  (ii) any sale of any Registrable  Securities pursuant to this Agreement
and receipt by the Holders of the proceeds  thereof or (iii) any  termination of
this  Agreement  for any  reason,  including  after  the  initial  filing of the
Registration  Statement  to which these  indemnity  and  contribution  covenants
relate

               5. Rule 144A

               The Company shall use its commercially reasonable efforts to file
the reports required to be filed by it under the Securities Act and the Exchange
Act in a timely  manner  and,  if at any time it is not  required  to file  such
reports but in the past had been required to or did file such reports,  it will,
upon the request of any Holder or beneficial  owner of  Registrable  Securities,
make  available  other  information  as required by, and so long as necessary to
permit, sales of Registrable  Securities pursuant to Rule 144A.  Notwithstanding
the foregoing,  nothing in this Section 5 shall be deemed to require the Company
to register any of its securities pursuant to the Exchange Act.

               6.  Underwritten Registrations

               No  Person  may  participate  in  any  underwritten  registration
hereunder unless such Person (i) agrees to sell such  Registrable  Securities on
the basis reasonably provided in any underwriting  arrangements  approved by the
Persons entitled  hereunder to approve such  arrangements and (ii) completes and
executes  all  questionnaires,  powers of  attorney,  indemnities,  underwriting
agreements and other  documents  required  under the terms of such  underwriting
arrangements.

               7.  Miscellaneous

               (a)  Remedies.  In the event of a breach by the Company or  by  a
Holder of any of its  obligations  under  this  Agreement,  each  Holder and the
Company,  in addition to being  entitled to exercise all rights  granted by law,
including recovery of damages,  will be entitled to specific  performance of its
rights under this  Agreement.  The Company and each Holder  agrees that monetary
damages would not be adequate  compensation for any loss incurred by reason of a
breach of any of the provisions of this Agreement and each hereby further agrees
that,  in the event of any action for  specific  performance  in respect of such
breach, it shall waive the defense that a remedy at law would be adequate.

               (b) No Inconsistent  Agreements.  The Company will not enter into
any agreement  that is  inconsistent  with the rights granted to the Holders and
indemnified persons in this Agreement or otherwise conflicts with the provisions
hereof.  Without  the  written  consent  of the  Holders  of a  majority  of the
outstanding  Shares,  the Company shall not grant to any Person any rights which
conflict with or are inconsistent with the provisions of this Agreement.

               (c) Amendments  and Waivers.  The  provisions of this  Agreement,
including  the  provisions  of this  sentence,  may not be amended,  modified or
supplemented,  and waivers or consents to departures from the provisions  hereof
may not be given,  otherwise than with the prior written  consent of the Holders
of not less than a majority of the then outstanding Shares.  Notwithstanding the
foregoing, a waiver or consent to depart from the provisions hereof with respect
to a matter that relates  exclusively to the rights of Holders whose  securities
are being sold pursuant to a  Registration  Statement and that does not directly
or  indirectly  affect the rights of other  Holders may be given by Holders of a
majority of the Registrable  Securities  being sold by such Holders  pursuant to
such  Registration  Statement;  provided,  however,  that the provisions of this
sentence may not be amended,  modified or supplemented except in accordance with
the  provisions  of the  immediately  preceding  sentence.  Notwithstanding  the
foregoing,  no  amendment,  modification,  supplement,  waiver or  consent  with
respect  to  Section  4 shall be made or given  otherwise  than  with the  prior
written consent of each Holder or former Holder affected thereby.

               (d) Notices. All notices and other  communications  provided  for
herein  shall  be  made in  writing  by  hand-delivery,  next-day  air  courier,
certified first-class mail, return receipt requested, telex or telecopier:

               (i) if to the Company, as provided in the Purchase Agreement,

               (ii) if to the Purchasers, as provided in the Purchase Agreement,
          or

               (iii) if to any other Person who is then the registered Holder of
          Shares or Registrable Securities,  to the address of such Holder as it
          appears in the register therefor of the Company.

               Except  as  otherwise  provided  in  this  Agreement,   all  such
communications  shall be deemed to have been duly given: when delivered by hand,
if  personally  delivered;  one Business  Day after being timely  delivered to a
next-day  air courier;  five  Business  Days after being  deposited in the mail,
postage prepaid, if mailed; when answered back, if telexed;  and when receipt is
acknowledged by the recipient's telecopier machine, if telecopied.

               (e) Successors and Assigns.  This  Agreement  shall  inure to the
benefit of and be binding upon the successors  and permitted  assigns of each of
the parties and shall inure to the benefit of each Holder of Shares. The Company
may not assign any of its rights hereunder  without the prior written consent of
each Holder of Shares;  provided that a merger or  consolidation  of the Company
with another  Person  pursuant to which the issuer or issuers of any  securities
issued to  Holders of Shares in  connection  with such  merger or  consolidation
becomes  obligated  under this Agreement  shall not be considered an assignment.
Notwithstanding  the  foregoing,  no successor or assignee of the Company  shall
have any of the rights  granted  under this  Agreement  until such Person  shall
acknowledge its rights and obligations  hereunder by a signed written  statement
of such person's acceptance of such rights and obligations. If any transferee of
any Holder shall  acquire  Shares in any manner,  whether by operation of law or
otherwise,  such  Shares  shall  be held  subject  to all of the  terms  of this
Agreement,  and  by  taking  and  holding  such  Shares  such  person  shall  be
conclusively  deemed  to have  agreed to be bound by and to  perform  all of the
terms and  provisions  of this  Agreement  and such person  shall be entitled to
receive the benefits hereof.

               (f)  Counterparts.  This Agreement may be executed in any  number
of  counterparts  and by the parties  hereto in separate  counterparts,  each of
which when so executed shall be deemed to be an original and, all of which taken
together shall constitute one and the same Agreement.

               (g) Governing  Law;  Submission  to Jurisdiction.  THIS AGREEMENT
SHALL BE GOVERNED BY AND CONSTRUED IN  ACCORDANCE  WITH THE LAWS OF THE STATE OF
NEW YORK,  AS APPLIED TO CONTRACTS  MADE AND  PERFORMED  WITHIN THE STATE OF NEW
YORK.  THE  COMPANY  AND  THE  PURCHASERS  HEREBY   IRREVOCABLY  SUBMIT  TO  THE
JURISDICTION  OF ANY NEW YORK STATE COURT SITTING IN THE BOROUGH OF MANHATTAN IN
THE CITY OF NEW YORK OR ANY FEDERAL COURT SITTING IN THE BOROUGH OF MANHATTAN IN
THE CITY OF NEW YORK IN RESPECT OF ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF
OR RELATING TO THIS AGREEMENT,  AND EACH  IRREVOCABLY  ACCEPTS FOR ITSELF AND IN
RESPECT OF ITS PROPERTY,  GENERALLY  AND  UNCONDITIONALLY,  JURISDICTION  OF THE
AFORESAID COURTS.

               (h) Severability.  The  remedies  provided  herein are cumulative
and not  exclusive  of any  remedies  provided by law.  If any term,  provision,
covenant  or  restriction  of this  Agreement  is held by a court  of  competent
jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the
terms,  provisions,  covenants and restrictions set forth herein shall remain in
full force and effect and shall in no way be affected,  impaired or invalidated,
and the parties hereto shall use their reasonable  efforts to find and employ an
alternative  means to achieve the same or substantially  the same result as that
contemplated  by such term,  provision,  covenant or  restriction.  It is hereby
stipulated  and declared to be the intention of the parties that they would have
executed the remaining terms,  provisions,  covenants and  restrictions  without
including any of such that may be hereafter declared invalid,  illegal,  void or
unenforceable.

               (i) Headings.  The headings in this Agreement are for convenience
of reference  only and shall not limit or otherwise  affect the meaning  hereof.
All references made in this Agreement to "Section" and "paragraph" refer to such
Section or paragraph of this Agreement, unless expressly stated otherwise.

               (j) Legends.  Each Holder agrees that the following  legend shall
be placed on certificates representing any Securities owned by them:

        THE SECURITIES  REPRESENTED BY THIS  CERTIFICATE  MAY NOT BE TRANSFERRED
        UNLESS SUCH  TRANSFER  COMPLIES WITH THE  PROVISIONS  OF A  REGISTRATION
        RIGHTS  AGREEMENT  DATED AS OF DECEMBER  10, 1999, A COPY OF WHICH IS ON
        FILE WITH THE SECRETARY OF  OUTSOURCING  SOLUTIONS INC. AND IS AVAILABLE
        WITHOUT  CHARGE  UPON  WRITTEN  REQUEST  THEREFOR.  THE  HOLDER  OF THIS
        CERTIFICATE,  BY ACCEPTANCE OF THIS  CERTIFICATE,  AGREES TO BE BOUND BY
        ALL OF THE PROVISIONS OF THE AFORESAID AGREEMENT.

The  Company  agrees to remove the legend on the Shares  upon the resale of such
Shares in accordance with the terms of this Agreement.

               (k)  Notwithstanding anything to the contrary, nothing  contained
in this  Agreement  shall  affect,  limit or impair the rights and  remedies  of
Heller  Financial,  Inc.  in its  capacity as (i) a lender to the Company or any
Subsidiary  pursuant to any agreement  under which the Company or any Subsidiary
has  borrowed  or may  borrow  money,  and (ii) the  beneficiary  of any and all
agreements  entered  into by the  Company or any  Subsidiary  for the benefit of
Heller Financial, Inc., as lender.

<PAGE>


               IN WITNESS  WHEREOF,  the parties  have caused this  Registration
Rights Agreement to be duly executed as of the date first written above.

                                            OUTSOURCING SOLUTIONS INC.

                                            By:/s/ Gary L. Weller
                                               ---------------------------------
                                                 Name: Gary L. Weller
                                                 Title: EVP


                                            ARES LEVERAGED INVESTMENT FUND, L.P.

                                            By:  Ares Management, L.P.,
                                                   its General Partner

                                            By: /s/ Jeffrey Serota
                                                --------------------------------
                                                 Name: Jeffrey Serota
                                                 Title: Vice President

                                            ARES LEVERAGED INVESTMENT FUND II,
                                                 L.P.

                                            By:  Ares Management II, L.P.,
                                              its General Partner

                                            By: /s/ Jeffrey Serota
                                                --------------------------------
                                                 Name: Jeffrey Serota
                                                 Title: Vice President

                                            DB CAPITAL INVESTORS, L.P.

                                            By: DB Capital Partners, L.P.

                                            By DB Capital Partners, Inc.

                                            By: /s/ Tyler Zachem
                                                --------------------------------
                                                 Name: Tyler Zachem
                                                 Title: Managing Director


<PAGE>

                                            FIRST UNION INVESTORS, INC.

                                            By: /s/
                                                --------------------------------
                                                 Name:
                                                 Title:

                                            ABBOTT CAPITAL 1330 INVESTORS II,
                                                L.P.

                                            By:  Abbott Capital 1330 GenPar II,
                                                   L.L.C.,
                                                   its General Partner

                                            By: /s/ Thomas W. Hallagan
                                                --------------------------------
                                                 Name: Thomas W. Hallagan
                                                 Title: Manager


                                            ABBOTT CAPITAL PRIVATE EQUITY FUND
                                                III, L.P.

                                            By:  Abbott Capital Management,
                                                    L.L.C.,
                                                   its General Partner

                                            By: /s/ Raymond L. Held
                                                --------------------------------
                                                 Name: Raymond L. Held
                                                 Title: Managing Director

                                            BNY PARTNERS FUND, L.L.C.

                                            By:  BNY Private Investment
                                                     Management, Inc.,
                                                     its Member Manager

                                            By: /s/ Burton M. Siegal
                                                --------------------------------
                                                 Name: Burton M. Siegal
                                                 Title:Senior VP

<PAGE>

                                            HELLER FINANCIAL, INC.

                                            By: /s/ Timothy P. Davitt
                                                --------------------------------
                                                 Name: Timothy P. Davitt
                                                 Title: Vice President

                                            MAGNETITE ASSET INVESTORS L.L.C.

                                            By:  Blackrock Financial Management,
                                                   Inc.
                                                   As Managing Member

                                            By: /s/ Dennis M. Schaney
                                                --------------------------------
                                                 Name: Dennis M. Schaney
                                                 Title: Managing Director


                       AMENDED AND RESTATED EMPLOYMENT AGREEMENT


               This Agreement,  dated as of the 4th day of June, 1999 amends and
restates  the  Employment  Agreement  dated as of as of the 27th day of  August,
1996,  as amended  on May 14,  1997 and August  27,  1997,  between  Outsourcing
Solutions Inc.  (formerly known as OSI Holdings Corp.), a Delaware  corporation,
with  offices at 390 South Woods Mill Road,  Suite 350,  Chesterfield,  Missouri
63017 (the "Company"), and Timothy G. Beffa, an individual residing in the State
of Missouri (the "Employee").

                                    R E C I T A L S

               WHEREAS,   the  Company   desires  to  secure  the  services  and
employment of the Employee on behalf of the Company, and the Employee desires to
enter  into  employment  with  the  Company,   upon  the  terms  and  conditions
hereinafter set forth.

               NOW,  THEREFORE,  in  consideration  of the mutual  covenants and
promises  contained  herein,  the parties  hereto,  each intending to be legally
bound hereby, agree as follows:

               1.  Employment.  The Company hereby employs the Employee as Chief
Executive  Officer of the Company,  and the Employee accepts such employment for
the term of the employment  specified in Section 3 below.  During the Employment
Term (as defined below), the Employee shall serve as the Chief Executive Officer
of the Company,  performing such duties as shall be reasonably  required of such
an employee of the  Company,  and shall have such other  powers and perform such
other additional executive duties as may from time to time be assigned to him by
the Board of Directors of the Company.  During the Employment Term, the Employee
shall serve as a member of the Board of Directors of the Company. The Employee's
primary place of employment  shall be St. Louis,  Missouri.  The Company and the
Employee  each  acknowledge  that the  Employee  shall  be  required  to  travel
extensively  in  connection  with  the  performance  of  his  duties  hereunder,
particularly  during the first year of employment.  The Company and the Employee
further  acknowledge that the Company's  headquarters  shall be relocated to St.
Louis.

               2.  Performance.  The Employee will serve the Company  faithfully
and to the best of his ability and will  devote  substantially  all of his time,
energy,  experience and talents  during regular  business hours and as otherwise
reasonably necessary to such employment,  to the exclusion of all other business
activities;  provided,  however,  that the  Employee  may  continue  to serve on
outside boards of directors of which he is a member as of the date hereof.

               3.  Employment  Term. The employment term shall begin on the date
of  this  Agreement  and  continue  until  December  31,  1999,  unless  earlier
terminated pursuant to Section 7 below (the "Employment Term");  provided,  that
on December 31, 1999 and on each  anniversary  thereafter,  the Employment  Term
shall be automatically  extended for an additional twelve month period unless 30
days prior to such  anniversary  date either the Company or the  Employee  shall
give written notice of termination of the Agreement, in which case the Agreement
will terminate at the end of the then existing Employment Term.

               4.  Compensation.

               (a) Salary. During the Employment Term, the Company shall pay the
Employee a base salary,  payable in equal semimonthly  installments,  subject to
withholding and other applicable  taxes, at an annual rate of no less than Three
Hundred Seventy Five Thousand Dollars ($375,000.00).

               (b) Bonus.  Commencing on January 1, 1999,  the Employee shall be
eligible for an annual bonus of up to 150% of his base  salary.  Annual  bonuses
shall be based on the  satisfaction  of performance  targets  established by the
Board of Directors on or before March 31 of each year for such year.

               (c) Medical and Dental  Health,  Life  and  Disability  Insurance
Benefits.  During the Employment Term, the Employee shall be entitled to medical
and  dental  health,  life  insurance  and  disability   insurance  benefits  in
accordance  with the  Company's  established  practices  with respect to its key
employees.

               (d) Vacation;  Sick Leave.  During  the   Employment  Term,   the
Employee  shall be entitled to vacation  and sick  leave in  accordance with the
Company's established practices with respect to its key employees.

               (e) Automobile. The  Company shall  assume the  Employee's  lease
obligations  with respect to his current  automobile  and pay for all gas,  oil,
maintenance and insurance for such automobile.

               5.  Expenses.  The  Employee  shall  be reimbursed by the Company
for all reasonable expenses incurred by him in connection  with the  performance
of his duties  hereunder  in  accordance  with policiese stablished by the Board
from time to time and upon receipt of appropriate documentation.

               6.  Secret  Processes  and  Confidential  Information.   For  the
Employment Term and thereafter,  (a) the Employee will not divulge,  transmit or
otherwise disclose (except as legally compelled by court order, and then only to
the extent  required,  after  prompt  notice to the Company of any such  order),
directly or indirectly,  other than in the regular and proper course of business
of the Company,  any  confidential  knowledge or information with respect to the
operations or finances of the Company or with respect to  confidential or secret
processes, services, techniques,  customers or plans with respect to the Company
and (b) the Employee  will not use,  directly or  indirectly,  any  confidential
information for the benefit of anyone other than the Company; provided, however,
that the Employee has no obligation,  express or implied,  to refrain from using
or disclosing to others any such knowledge or information  which is or hereafter
shall  become  available  to the public  other than  through  disclosure  by the
Employee. All new processes,  techniques, know-how, inventions, plans, products,
patents and devices developed,  made or invented by the Employee,  alone or with
others, while an employee of the Company,  shall be and become the sole property
of the  Company,  unless  released in writing by the  Company,  and the Employee
hereby assigns any and all rights therein or thereto to the Company.

               During the term of this Agreement and thereafter,  Employee shall
not take any action to disparage  or  criticize to any third  parties any of the
services  of the Company or to commit any other  action that  injures or hinders
the business relationships of the Company.

               All  files,  records,  documents,  memorandums,  notes  or  other
documents  relating to the business of Company,  whether prepared by Employee or
otherwise  coming into his  possession in the course of the  performance  of his
services under this  Agreement,  shall be the exclusive  property of Company and
shall be delivered to Company and not retained by Employee upon  termination  of
this Agreement for any reason whatsoever.

               7.  Termination.  The employment of the Employee hereunder may be
terminated at any time by the Company with or without  "cause".  For purposes of
this  Agreement,   "cause"  shall  mean:  (i)   embezzlement,   theft  or  other
misappropriation of any property of the Company or any subsidiary, (ii) gross or
willful  misconduct  resulting  in  substantial  loss  to  the  Company  or  any
subsidiary  or  substantial  damage  to the  reputation  of the  Company  or any
subsidiary,  (iii)  any  act  involving  moral  turpitude  which  results  in  a
conviction for a felony involving moral turpitude,  fraud or  misrepresentation,
(iv) gross neglect of his assigned duties to the Company or any subsidiary,  (v)
gross breach of his fiduciary  obligations to the Company or any subsidiary,  or
(vi) any chemical  dependence  which  materially  affects the performance of his
duties and  responsibilities to the Company or any subsidiary;  provided that in
the case of the  misconduct  set  forth in  clauses  (iv) and (vi)  above,  such
misconduct  shall  continue  for a period of 30 days  following  written  notice
thereof by the Company to the Employee.

               8.  Severance.

        (a) If (i)  Employee's  employment is terminated by the Company  without
"cause," (ii) the Company does not agree to extend the Employment  Term upon the
expiration thereof, (iii) Employee terminates his employment because the Company
reduces his  responsibilities or compensation in a manner which is tantamount to
termination of Employee's employment,  or (iv) within two years following a Sale
of the Company  (as defined in Section  8(c) of this  Agreement),  the  Employee
gives notice to the Company of his  resignation for "Good Reason" (as defined in
Section  8(b)  hereof)  setting  forth in  reasonable  detail the  circumstances
claimed  to  constitute  Good  Reason and  stating  that it  constitutes  notice
pursuant to this Section 8(a), and the stated basis for Good Reason has not been
fully  corrected  within  sixty  (60)  days  from the date of such  notice,  the
Employee  shall be  entitled  to (x)  receive an amount  equal to his total cash
compensation  (base  salary plus bonus) for the year  preceding  the date of the
Employee's  termination or the date on which the Employment Term expires, as the
case may be, such amount to be payable in a lump sum on the date of  termination
or the date on which the  Employment  Term expires,  as the case may be, and (y)
continue to receive the benefits referred to in Section 4(c) during the one year
period following the date of termination or expiration (the "Severance Period").
If the  Employee's  employment  is  terminated  by the Company "for cause",  the
Employee shall not be entitled to severance compensation. The Employee covenants
and  agrees  that  he will  not,  during  the  one  year  period  following  the
termination of the Employee's employment by the Company, within any jurisdiction
or  marketing  area in which the  Company or any of its  Affiliates  (as defined
below) is doing business or is qualified to do business,  directly or indirectly
own, manage,  operate,  control, be employed by or participate in the ownership,
management,  operation or control of, or be  connected  in any manner with,  any
business  of the  type  and  character  engaged  in and  competitive  with  that
conducted  by the  Company  or  any  of its  Affiliates  at  the  time  of  such
termination;  provided,  however,  that ownership of securities of 2% or less of
any  class of  securities  of a public  company  shall not be  considered  to be
competition with the Company or any of its Affiliates.  For the purposes of this
Agreement,  the term  "Affiliate"  shall mean, with respect to the Company,  any
person or entity which, directly or indirectly, owns or is owned by, or is under
common ownership with, the Company. The term "own" (including,  with correlative
meanings, "owned by" and "under common ownership with") shall mean the ownership
of 50% or more of the voting  securities  (or their  equivalent) of a particular
entity.

        (b) For  purposes  of this  Agreement,  "Good  Reason"  shall  mean  the
occurrence,  without the  Employee's  consent,  of any of the  following  events
during the Employment Term within two years following a Sale of the Company: (A)
a  relocation  of the  principal  location  of the  performance  of  work by the
Employee beyond a thirty mile radius of such location as of the time of the Sale
of the  Company;  (B) an  assignment  to the Employee of duties that result in a
material  diminution of the Employee's  duties and  responsibilities  under this
Agreement,  (C) a reduction  of the  Employee's  base salary in effect as of the
time  of the  Sale  of the  Company,  (D) a  material  breach  of the  Company's
obligations set forth in this Agreement,  or (E) the failure of any acquiror of,
or  successor  to, all or  substantially  all of the assets or  business  of the
Company to  expressly  assume  this  Agreement  and agree to perform  all of the
obligations of the Company hereunder.

        (c) For the purposes of this Agreement, "Sale of the Company" shall mean
(i) a stock sale, merger,  consolidation,  combination,  reorganization or other
transaction  resulting in less than fifty percent  (50%) of the combined  voting
power of the surviving or resulting  entity being owned by the  shareholders  of
the  Company  immediately  prior to such  transaction  or (ii) the sale or other
disposition of all or substantially all of the assets or business of the Company
(other than, in the case of either clause (i) or (ii) above,  in connection with
any employee  benefit plan of the Company or an Affiliate);  provided,  however,
that a public  offering of the capital stock of the Company shall not be a "Sale
of the Company."

               9.  Notice.  Any notices required or  permitted  hereunder  shall
be in writing and shall be deemed to have been given when  personally  delivered
or when mailed, certified or registered  mail, postage prepaid, to the following
addresses:

               If to the Employee:

                             Timothy G. Beffa
                             2015 Kings Pointe Drive
                             St. Louis, Missouri 63005


               If to the Company:

                             Outsourcing Solutions Inc.
                             390 South Woods Mill Road, Suite 350
                             Chesterfield, Missouri 63017
                             Attention: Vice President and General Counsel



               10. General.

               (a) Governing Law;  Jurisdiction.  The validity,  interpretation,
construction  and performance of this Agreement shall be governed by the laws of
the State of Missouri  applicable  to  contracts  executed  and to be  performed
entirely within said State. Any judicial  proceeding  brought against any of the
parties to this  Agreement or any dispute  arising out of this  Agreement or any
matter  related  hereto may be brought in the courts of the State of Missouri or
in the United States District Court for the Eastern  District of Missouri,  and,
by  execution  and  delivery  of this  Agreement,  each of the  parties  to this
Agreement accepts the jurisdiction of said courts,  and irrevocably agrees to be
bound by any judgment  rendered  thereby in connection with this Agreement.  The
foregoing  consent to  jurisdiction  shall not be deemed to confer rights on any
person other than the respective parties to this Agreement.

               (b) Assignability. The Employee may not assign his interest in or
delegate his duties under this Agreement.  Notwithstanding anything else in this
Agreement  to the  contrary,  the Company may assign this  Agreement  to and all
rights  hereunder shall inure to the benefit of any person,  firm or corporation
succeeding to all or substantially  all of the business or assets of the Company
by purchase, merger or consolidation.

               (c) Enforcement  Costs.  In  the event that either the Company or
the Employee  initiates  an action or claim to enforce any  provision or term of
this Agreement,  or in the event of any dispute or controversy arising out of or
relating to this Agreement,  the costs and expenses  (including  attorney's fees
and  disbursements)  of the  prevailing  party shall be paid by the other party,
such party to be deemed to have  prevailed  if such action or claim is concluded
pursuant to a court order or final  judgment  which is not subject to appeal,  a
settlement  agreement or dismissal of the principal claims.  Notwithstanding the
foregoing,  following a Sale of the Company,  all reasonable  costs and expenses
(including  attorney's  fees and  disbursements)  incurred by the Employee in an
action or claim to enforce  any  provision  or term of this  Agreement,  and all
costs and expenses of any court proceeding or arbitration in connection with any
dispute or controversy  arising out of or relating to this  Agreement,  shall be
promptly paid or reimbursed by the Company or its successor;  provided, however,
that no payment or reimbursement  shall be made of such costs or expenses if and
to the extent that the court or arbitrator  adjudicating  or deciding the matter
determines that any of the Employee's  litigation assertions or defenses were in
bad faith or  frivolous.  Pending  the  resolution  of any court  proceeding  or
arbitration  described in this Section 10(c), the Company or its successor shall
continue  payment  of all  amounts  and  benefits  due the  Employee  under this
Agreement.

               (d) Binding  Effect.  This   Agreement  is  for the employment of
Employee,  personally,  and  for  the  services  to  be  rendered by him must be
rendered  by him and no other  person.  This Agreement shall be binding upon and
inure to the benefit of the Company and its successors and assigns.

               (e) Entire Agreement;  Modification.  This Agreement  constitutes
the entire agreement of the parties  hereto with respect to the  subject  matter
hereof and  may  not  be modified or amended in any way except in writing by the
parties hereto.

               (f) Duration.  Notwithstanding the term of employment  hereunder,
this Agreement shall continue for so long as any  obligations  remain under this
Agreement.

               (g) Survival. The covenants set forth in Sections 6 and 8 of this
Agreement  shall  survive  and  shall  continue  to  be  binding  upon  Employee
notwithstanding the termination of this Agreement for any reason whatsoever. The
covenants  set forth in Sections 6 and 8 of this  Agreement  shall be deemed and
construed  as separate  agreements  independent  of any other  provision of this
Agreement.  The  existence  of any claim or cause of action by Employee  against
Company, whether predicated on this Agreement or otherwise, shall not constitute
a defense to the enforcement by Company of any or all covenants. It is expressly
agreed that the remedy at law for the breach or any such  covenant is inadequate
and that  injunctive  relief  shall be  available  to prevent  the breach or any
threatened breach thereof.

               IN WITNESS WHEREOF,  the parties hereto,  intending to be legally
bound,  have  hereunto  executed  this  Agreement the day and year first written
above.

                                            OUTSOURCING SOLUTIONS INC.



                                            By: /s/ Eric R. Fencl
                                               --------------------------
                                               Name: Eric R. Fencl
                                               Title: Vice President and
                                                        General Counsel


                                     EMPLOYEE
                                                /s/ Timothy G. Beffa
                                               ---------------------------
                                               TIMOTHY G. BEFFA


                      AMENDED AND RESTATED EMPLOYMENT AGREEMENT


               This Agreement,  dated as of the 4th day of June, 1999 amends and
restates the  Employment  Agreement  dated as of the 1st day of September,  1998
between Outsourcing Solutions Inc., a Delaware corporation,  with offices at 390
South Woods Mill Road, Suite 350, Chesterfield,  Missouri 63017 (the "Company"),
and Michael A.  DiMarco,  an  individual  residing in the State of Missouri (the
"Employee").

                                    RECITALS

               WHEREAS,   the  Company   desires  to  secure  the  services  and
employment of the Employee on behalf of the Company, and the Employee desires to
enter  into  employment  with  the  Company,   upon  the  terms  and  conditions
hereinafter set forth.

               NOW,  THEREFORE,  in  consideration  of the mutual  covenants and
promises  contained  herein,  the parties  hereto,  each intending to be legally
bound hereby, agree as follows:

               1.  Employment.  The  Company  hereby  employs  the  Employee  as
Executive  Vice  President--President  of Fee Services of the  Company,  and the
Employee  accepts such  employment for the term of the  employment  specified in
Section 3 below.  During the Employment  Term (as defined  below),  the Employee
shall serve as the Executive  Vice  President--President  of Fee Services of the
Company,  performing  such  duties as shall be  reasonably  required  of such an
employee of the Company, and shall have such other powers and perform such other
additional  executive  duties as may from time to time be assigned to him by the
Board of Directors of the Company.  The  Employee's  primary place of employment
shall be St. Louis, Missouri.

               2.  Performance.  The  Employee will serve the Company faithfully
and to the  best of  his  ability and will devote substantially all of his time,
energy, experience and talents during  regular  business  hours and as otherwise
reasonably necessary to such employment, to the exclusion of all other  business
activities.

               3.  Employment Term. The  employment term shall begin on the date
of  this  Agreement  and  continue  until  December  31,  1999,  unless  earlier
terminated pursuant to Section 7 below (the "Employment Term");  provided,  that
on December 31, 1999 and on each  anniversary  thereafter,  the Employment  Term
shall be automatically  extended for an additional twelve month period unless 30
days prior to such  anniversary  date either the Company or the  Employee  shall
give written notice of termination of the Agreement, in which case the Agreement
will terminate at the end of the then existing Employment Term.

               4.  Compensation.

               (a) Salary. During the Employment Term, the Company shall pay the
Employee a base salary,  payable in equal semimonthly  installments,  subject to
withholding and other applicable  taxes, at an annual rate of no less than Three
Hundred Twenty Five Thousand Dollars ($325,000.00).

               (b) Bonus.  Commencing on January 1, 1999,  the Employee shall be
eligible for a target  annual bonus of 67% of his base  salary.  Annual  bonuses
shall be based on the  satisfaction  of performance  targets  established by the
Board of Directors on or before March 31 of each year for such year.

               (c) Medical and Dental  Health,  Life  and  Disability  Insurance
Benefits.  During the Employment Term, the Employee shall be entitled to medical
and  dental  health,  life  insurance  and  disability   insurance  benefits  in
accordance  with the  Company's  established  practices  with respect to its key
employees.

               (d) Vacation; Sick  Leave.  During   the   Employment  Term,  the
Employee  shall  be  entitled  to vacation and sick leave in accordance with the
Company's established practices with respect to its key employees.

               5.  Expenses.

        (a) The Employee  shall be reimbursed by the Company for all  reasonable
expenses  incurred  by him in  connection  with the  performance  of his  duties
hereunder in accordance with policies established by the Board from time to time
and upon receipt of appropriate documentation.

        (b) The Employee  shall be  reimbursed  by the Company for normal moving
and  relocation  expenses  incurred by Employee to move his residence to the St.
Louis  metropolitan  area,   including  reasonable  and  customary  real  estate
commission,  closing  costs and  discount  points and  reasonable  expenses  for
temporary  living,  return home travel and family  travel to St. Louis for house
purchasing purposes. If requested by Employee,  Company shall provide an advance
of $115,000 to facilitate Employee's relocation,  to be repaid to the Company no
later than 48 hours  following  the  closing of the sale of  Employee's  current
residence in Fairview, Texas.

               6.  Secret  Processes  and  Confidential  Information.   For  the
Employment Term and thereafter,  (a) the Employee will not divulge,  transmit or
otherwise disclose (except as legally compelled by court order, and then only to
the extent  required,  after  prompt  notice to the Company of any such  order),
directly or indirectly,  other than in the regular and proper course of business
of the Company,  any  confidential  knowledge or information with respect to the
operations or finances of the Company or with respect to  confidential or secret
processes, services, techniques,  customers or plans with respect to the Company
and (b) the Employee  will not use,  directly or  indirectly,  any  confidential
information for the benefit of anyone other than the Company; provided, however,
that the Employee has no obligation,  express or implied,  to refrain from using
or disclosing to others any such knowledge or information  which is or hereafter
shall  become  available  to the public  other than  through  disclosure  by the
Employee. All new processes,  techniques, know-how, inventions, plans, products,
patents and devices developed,  made or invented by the Employee,  alone or with
others, while an employee of the Company,  shall be and become the sole property
of the  Company,  unless  released in writing by the  Company,  and the Employee
hereby assigns any and all rights therein or thereto to the Company.

               During the term of this Agreement and thereafter,  Employee shall
not take any action to disparage  or  criticize to any third  parties any of the
services  of the Company or to commit any other  action that  injures or hinders
the business relationships of the Company.

               During the term of this  Agreement and for two years  thereafter,
Employee shall not employ,  solicit for employment or otherwise contract for the
services of any  employee of the  Company or any of its  Affiliates  (as defined
below)  at the  time of this  Agreement  or who  shall  subsequently  become  an
employee of the Company or any of its  Affiliates,  provided that Employee shall
not be  prohibited  from such  solicitation  or  employment if such employee (a)
initiated  discussions with Employee without any direct or indirect solicitation
from  Employee,  (b)  responded  to a general  public  solicitation,  or (c) has
terminated employment with the Company prior to commencement of discussions with
Employee.

               All  files,  records,  documents,  memorandums,  notes  or  other
documents  relating to the business of Company,  whether prepared by Employee or
otherwise  coming into his  possession in the course of the  performance  of his
services under this  Agreement,  shall be the exclusive  property of Company and
shall be delivered to Company and not retained by Employee upon  termination  of
this Agreement for any reason whatsoever.

               7.  Termination.  The employment of the Employee hereunder may be
terminated at any time by the Company with or without  "cause".  For purposes of
this  Agreement,   "cause"  shall  mean:  (i)   embezzlement,   theft  or  other
misappropriation of any property of the Company or any subsidiary, (ii) gross or
willful  misconduct  resulting  in  substantial  loss  to  the  Company  or  any
subsidiary  or  substantial  damage  to the  reputation  of the  Company  or any
subsidiary,  (iii)  any  act  involving  moral  turpitude  which  results  in  a
conviction for a felony involving moral turpitude,  fraud or  misrepresentation,
(iv) gross neglect of his assigned duties to the Company or any subsidiary,  (v)
gross breach of his fiduciary  obligations to the Company or any subsidiary,  or
(vi) any chemical  dependence  which  materially  affects the performance of his
duties and  responsibilities to the Company or any subsidiary;  provided that in
the case of the  misconduct  set  forth in  clauses  (iv) and (vi)  above,  such
misconduct  shall  continue  for a period of 30 days  following  written  notice
thereof by the Company to the Employee.

               8.  Severance.

        (a) If (i)  Employee's  employment is terminated by the Company  without
"cause," (ii) the Company does not agree to extend the Employment  Term upon the
expiration thereof, (iii) Employee terminates his employment because the Company
reduces his  responsibilities or compensation in a manner which is tantamount to
termination of Employee's employment,  or (iv) within two years following a Sale
of the Company (as defined in Section 9 of this  Agreement),  the Employee gives
notice to the  Company  of his  resignation  for "Good  Reason"  (as  defined in
Section  8(b)  hereof)  setting  forth in  reasonable  detail the  circumstances
claimed  to  constitute  Good  Reason and  stating  that it  constitutes  notice
pursuant to this Section 8(a), and the stated basis for Good Reason has not been
fully  corrected  within  sixty  (60)  days  from the date of such  notice,  the
Employee  shall be  entitled  to (x)  receive an amount  equal to his total cash
compensation (base salary plus bonus, excluding,  however, any Change in Control
Bonus paid pursuant to Section 9 hereof) for the year  preceding the date of the
Employee's  termination or the date on which the Employment Term expires, as the
case may be, such amount to be payable in a lump sum on the date of  termination
or the date on which the  Employment  Term expires,  as the case may be, and (y)
continue to receive the benefits referred to in Section 4(c) during the one year
period following the date of termination or expiration (the "Severance Period");
provided,  however,  if any such  event  occurs  prior to the  extension  of the
initial  Employment  Term, the Employee shall be entitled to (A) an amount equal
to his then current  salary,  payable in a lump sum on the date of  termination,
(B) an amount  equal to his target  annual  bonus,  payable in a lump sum on the
date of  termination,  and (C) continue to receive the  benefits  referred to in
Section  4(c) during the  Severance  Period.  If the  Employee's  employment  is
terminated  by the Company  "for cause",  the Employee  shall not be entitled to
severance  compensation.  The  Employee  covenants  and agrees that he will not,
during  the  one  year  period  following  the  termination  of  the  Employee's
employment by the Company,  within any  jurisdiction  or marketing area in which
the Company or any of its  Affiliates (as defined below) is doing business or is
qualified to do business,  directly or indirectly own, manage, operate, control,
be employed by or participate in the ownership, management, operation or control
of, or be connected in any manner with,  any business of the type and  character
engaged in and  competitive  with that  conducted  by the  Company or any of its
Affiliates at the time of such termination; provided, however, that ownership of
securities of 2% or less of any class of  securities  of a public  company shall
not be considered to be competition  with the Company or any of its  Affiliates.
For the  purposes of this  Agreement,  the term  "Affiliate"  shall  mean,  with
respect to the Company, any person or entity which, directly or indirectly, owns
or is owned by, or is under common  ownership with, the Company.  The term "own"
(including,  with correlative  meanings,  "owned by" and "under common ownership
with")  shall mean the  ownership  of 50% or more of the voting  securities  (or
their equivalent) of a particular entity.

        (b) For  purposes  of this  Agreement,  "Good  Reason"  shall  mean  the
occurrence,  without the  Employee's  consent,  of any of the  following  events
during the Employment Term within two years following a Sale of the Company: (A)
a  relocation  of the  principal  location  of the  performance  of  work by the
Employee beyond a thirty mile radius of such location as of the time of the Sale
of the  Company;  (B) an  assignment  to the Employee of duties that result in a
material  diminution of the Employee's  duties and  responsibilities  under this
Agreement,  (C) a reduction  of the  Employee's  base salary in effect as of the
time  of the  Sale  of the  Company,  (D) a  material  breach  of the  Company's
obligations set forth in this Agreement,  or (E) the failure of any acquiror of,
or  successor  to, all or  substantially  all of the assets or  business  of the
Company to  expressly  assume  this  Agreement  and agree to perform  all of the
obligations of the Company hereunder.

               9.  Change in Control Bonus. Upon consummation of a "Sale  of the
Company," if the Employee is employed by the Company  immediately prior thereto,
he will be entitled to receive a payment  from the Company in the amount of 250%
of his (i) then current base salary plus (ii) target  annual  bonus,  reduced by
his "Option Gain" and subject to any applicable withholding or employment taxes.
Such  amount (the  "Change in Control  Bonus")  will be paid to the  Employee in
immediately  available  funds in a lump-sum at the time such Sale of the Company
is consummated. The foregoing to the contrary notwithstanding, the Employee will
only be entitled to receive the Change in Control Bonus if the Change in Control
Bonus is previously  approved by a vote of more than seventy-five  percent (75%)
of the voting power of the Company's  outstanding stock  immediately  before any
Sale of the Company.  For purposes of this  Agreement,  the following terms have
the meanings set forth below:

        "Sale  of the  Company"  - a (i) a stock  sale,  merger,  consolidation,
        combination,  reorganization or other transaction resulting in less than
        fifty  percent  (50%) of the combined  voting power of the  surviving or
        resulting  entity  being  owned  by  the  shareholders  of  the  Company
        immediately  prior  to such  transaction  or  (ii)  the  sale  or  other
        disposition of all or substantially all of the assets or business of the
        Company (other than, in the case of either clause (i) or (ii) above,  in
        connection  with  any  employee  benefit  plan  of  the  Company  or  an
        Affiliate);  provided,  however,  that a public  offering of the capital
        stock of the Company shall not be a "Sale of the Company."

        "Option Gain" - the aggregate  amount computed for all of the options to
        purchase  capital  stock of the  Company  or other  equity  compensation
        awards  theretofore  granted  to  the  Employee,  of the  excess  of the
        consideration  received by the holders of the Company's common stock for
        a share of such common stock in connection  with the applicable  Sale of
        the Company  over the exercise  price of the option or other  award,  if
        any,  multiplied by the number of shares of the  Company's  common stock
        covered by each such  option or award.  The  amount of the  Option  Gain
        shall be finally and  conclusively  determined by the Board of Directors
        of the Company in its good faith.

               10. Notice.  Any notices required or permitted hereunder shall be
in  writing  and shall be deemed to have been given when personally delivered or
when  mailed,  certified  or  registered mail, postage prepaid, to the following
addresses:

               If to the Employee:
                             Michael A. DiMarco
                             247 Doulton Place
                             Town and Country, Missouri 63141

               If to the Company:

                           Outsourcing Solutions Inc.

                           390 South Woods Mill Road, Suite 350
                           Chesterfield, Missouri 63017
                           Attn:  President

               11. General.

               (a) Governing Law;  Jurisdiction.  The validity,  interpretation,
construction  and performance of this Agreement shall be governed by the laws of
the State of Missouri  applicable  to  contracts  executed  and to be  performed
entirely within said State. Any judicial  proceeding  brought against any of the
parties to this  Agreement or any dispute  arising out of this  Agreement or any
matter  related  hereto may be brought in the courts of the State of Missouri or
in the United States District Court for the Eastern  District of Missouri,  and,
by  execution  and  delivery  of this  Agreement,  each of the  parties  to this
Agreement accepts the jurisdiction of said courts,  and irrevocably agrees to be
bound by any judgment  rendered  thereby in connection with this Agreement.  The
foregoing  consent to  jurisdiction  shall not be deemed to confer rights on any
person other than the respective parties to this Agreement.

               (b) Assignability. The Employee may not assign his interest in or
delegate his duties under this Agreement.  Notwithstanding anything else in this
Agreement  to the  contrary,  the Company may assign this  Agreement  to and all
rights  hereunder shall inure to the benefit of any person,  firm or corporation
succeeding to all or substantially  all of the business or assets of the Company
by purchase, merger or consolidation.

               (c) Enforcement  Costs.  In  the event that either the Company or
the Employee  initiates  an action or claim to enforce any  provision or term of
this Agreement,  or in the event of any dispute or controversy arising out of or
relating to this Agreement,  the costs and expenses  (including  attorney's fees
and  disbursements)  of the  prevailing  party shall be paid by the other party,
such party to be deemed to have  prevailed  if such action or claim is concluded
pursuant to a court order or final  judgment  which is not subject to appeal,  a
settlement  agreement or dismissal of the principal claims.  Notwithstanding the
foregoing,  following a Sale of the Company,  all reasonable  costs and expenses
(including  attorney's  fees and  disbursements)  incurred by the Employee in an
action or claim to enforce  any  provision  or term of this  Agreement,  and all
costs and expenses of any court proceeding or arbitration in connection with any
dispute or controversy  arising out of or relating to this  Agreement,  shall be
promptly paid or reimbursed by the Company or its successor;  provided, however,
that no payment or reimbursement  shall be made of such costs or expenses if and
to the extent that the court or arbitrator  adjudicating  or deciding the matter
determines that any of the Employee's  litigation assertions or defenses were in
bad faith or  frivolous.  Pending  the  resolution  of any court  proceeding  or
arbitration  described in this Section 11(c), the Company or its successor shall
continue  payment  of all  amounts  and  benefits  due the  Employee  under this
Agreement.

               (d) Binding Effect.  This  Agreement  is  for  the  employment of
Employee,  personally,  and for  the  services  to be  rendered  by him  must be
rendered by him and no other person.  This  Agreement  shall be binding upon and
inure to the benefit of the Company and its successors and assigns.

               (e) Entire Agreement;  Modification.  This  Agreement constitutes
the entire  agreement of the parties  hereto with respect to the subject  matter
hereof  and may not be  modified  or amended in any way except in writing by the
parties hereto.

               (f) Duration.  Notwithstanding the term of employment  hereunder,
this Agreement shall continue for so long as any  obligations  remain under this
Agreement.

               (g) Survival. The covenants set forth in Sections 6 and 8 of this
Agreement  shall  survive  and  shall  continue  to  be  binding  upon  Employee
notwithstanding the termination of this Agreement for any reason whatsoever. The
covenants  set forth in Sections 6 and 8 of this  Agreement  shall be deemed and
construed  as separate  agreements  independent  of any other  provision of this
Agreement.  The  existence  of any claim or cause of action by Employee  against
Company, whether predicated on this Agreement or otherwise, shall not constitute
a defense to the enforcement by Company of any or all covenants. It is expressly
agreed that the remedy at law for the breach or any such  covenant is inadequate
and that  injunctive  relief  shall be  available  to prevent  the breach or any
threatened breach thereof.

               IN WITNESS WHEREOF,  the parties hereto,  intending to be legally
bound,  have  hereunto  executed  this  Agreement the day and year first written
above.

                                            OUTSOURCING SOLUTIONS INC.


                                            By /s/ Timothy G. Beffa
                                               ---------------------------------
                                               Timothy G. Beffa, President and
                                               Chief Executive Officer


                                            EMPLOYEE

                                              /s/ Michael A. DiMarco
                                              ----------------------------------
                                              Michael A. DiMarco



                              EMPLOYMENT AGREEMENT

               This  Agreement  is made as of the 4th day of June,  1999 between
Outsourcing  Solutions Inc., a Delaware  corporation,  with offices at 390 South
Woods Mill Road, Suite 350,  Chesterfield,  Missouri 63017 (the "Company"),  and
Bryan Faliero, an individual residing in the State of Georgia (the "Employee").

                                    RECITALS

               WHEREAS,   the  Company   desires  to  secure  the  services  and
employment of the Employee on behalf of the Company, and the Employee desires to
enter  into  employment  with  the  Company,   upon  the  terms  and  conditions
hereinafter set forth.

               NOW,  THEREFORE,  in  consideration  of the mutual  covenants and
promises  contained  herein,  the parties  hereto,  each intending to be legally
bound hereby, agree as follows:

               1.  Employment.  The  Company  hereby  employs  the  Employee  as
Division President,  Portfolio Services of the Company, and the Employee accepts
such  employment  for the term of the  employment  specified in Section 3 below.
During the Employment Term (as defined  below),  the Employee shall serve as the
Division President, Portfolio Services of the Company, performing such duties as
shall be reasonably required of such an employee of the Company,  and shall have
such other powers and perform such other additional executive duties as may from
time to time be assigned to him by the Board of Directors  of the  Company.  The
Employee's primary place of employment shall be Atlanta, Georgia.

               2.  Performance.  The Employee will serve the  Company faithfully
and to the best of his ability and will  devote  substantially  all of his time,
energy,  experience and talents  during regular  business hours and as otherwise
reasonably necessary to such employment,  to the exclusion of all other business
activities.

               3.  Employment  Term. The employment term shall begin on the date
of  this  Agreement  and  continue  until  December  31,  1999,  unless  earlier
terminated pursuant to Section 7 below (the "Employment Term");  provided,  that
on December 31, 1999 and on each  anniversary  thereafter,  the Employment  Term
shall be automatically  extended for an additional twelve month period unless 30
days prior to such  anniversary  date either the Company or the  Employee  shall
give written notice of termination of the Agreement, in which case the Agreement
will terminate at the end of the then existing Employment Term.

               4.  Compensation.

               (a) Salary. During the Employment Term, the Company shall pay the
Employee a base salary,  payable in equal semimonthly  installments,  subject to
withholding  and other  applicable  taxes, at an annual rate of no less than Two
Hundred Ten Thousand Dollars ($210,000.00).

               (b) Bonus.  Commencing on January 1, 1999,  the Employee shall be
eligible for a target  annual bonus of 50% of his base  salary.  Annual  bonuses
shall be based on the  satisfaction  of performance  targets  established by the
Board of Directors on or before March 31 of each year for such year.

               (c) Medical and  Dental  Health,  Life and  Disability  Insurance
Benefits.  During the Employment Term, the Employee shall be entitled to medical
and  dental  health,  life  insurance  and  disability   insurance  benefits  in
accordance  with the  Company's  established  practices  with respect to its key
employees.

               (d) Vacation;  Sick  Leave.  During   the  Employment  Term,  the
Employee  shall be entitled to vacation  and sick leave in  accordance  with the
Company's established practices with respect to its key employees.

               5.  Expenses.  The  Employee  shall  be reimbursed by the Company
for all reasonable  expenses  incurred by him in connection with the performance
of his duties  hereunder in accordance  with policies  established  by the Board
from time to time and upon receipt of appropriate documentation.

               6.  Secret  Processes  and  Confidential  Information.   For  the
Employment Term and thereafter,  (a) the Employee will not divulge,  transmit or
otherwise disclose (except as legally compelled by court order, and then only to
the extent  required,  after  prompt  notice to the Company of any such  order),
directly or indirectly,  other than in the regular and proper course of business
of the Company,  any  confidential  knowledge or information with respect to the
operations or finances of the Company or with respect to  confidential or secret
processes, services, techniques,  customers or plans with respect to the Company
and (b) the Employee  will not use,  directly or  indirectly,  any  confidential
information for the benefit of anyone other than the Company; provided, however,
that the Employee has no obligation,  express or implied,  to refrain from using
or disclosing to others any such knowledge or information  which is or hereafter
shall  become  available  to the public  other than  through  disclosure  by the
Employee. All new processes,  techniques, know-how, inventions, plans, products,
patents and devices developed,  made or invented by the Employee,  alone or with
others, while an employee of the Company,  shall be and become the sole property
of the  Company,  unless  released in writing by the  Company,  and the Employee
hereby assigns any and all rights therein or thereto to the Company.

               During the term of this Agreement and thereafter,  Employee shall
not take any action to disparage  or  criticize to any third  parties any of the
services  of the Company or to commit any other  action that  injures or hinders
the business relationships of the Company.

               During the term of this  Agreement and for two years  thereafter,
Employee shall not employ,  solicit for employment or otherwise contract for the
services of any  employee of the  Company or any of its  Affiliates  (as defined
below)  at the  time of this  Agreement  or who  shall  subsequently  become  an
employee of the Company or any of its  Affiliates,  provided that Employee shall
not be  prohibited  from such  solicitation  or  employment if such employee (a)
initiated  discussions with Employee without any direct or indirect solicitation
from  Employee,  (b)  responded  to a general  public  solicitation,  or (c) has
terminated employment with the Company prior to commencement of discussions with
Employee.

               All  files,  records,  documents,  memorandums,  notes  or  other
documents  relating to the business of Company,  whether prepared by Employee or
otherwise  coming into his  possession in the course of the  performance  of his
services under this  Agreement,  shall be the exclusive  property of Company and
shall be delivered to Company and not retained by Employee upon  termination  of
this Agreement for any reason whatsoever.

               7.  Termination.  The employment of the Employee hereunder may be
terminated at any time by the Company with or without  "cause".  For purposes of
this  Agreement,   "cause"  shall  mean:  (i)   embezzlement,   theft  or  other
misappropriation of any property of the Company or any subsidiary, (ii) gross or
willful  misconduct  resulting  in  substantial  loss  to  the  Company  or  any
subsidiary  or  substantial  damage  to the  reputation  of the  Company  or any
subsidiary,  (iii)  any  act  involving  moral  turpitude  which  results  in  a
conviction for a felony involving moral turpitude,  fraud or  misrepresentation,
(iv) gross neglect of his assigned duties to the Company or any subsidiary,  (v)
gross breach of his fiduciary  obligations to the Company or any subsidiary,  or
(vi) any chemical  dependence  which  materially  affects the performance of his
duties and  responsibilities to the Company or any subsidiary;  provided that in
the case of the  misconduct  set  forth in  clauses  (iv) and (vi)  above,  such
misconduct  shall  continue  for a period of 30 days  following  written  notice
thereof by the Company to the Employee.

               8.  Severance.

        (a) If (i)  Employee's  employment is terminated by the Company  without
"cause," (ii) the Company does not agree to extend the Employment  Term upon the
expiration thereof, (iii) Employee terminates his employment because the Company
reduces his  responsibilities or compensation in a manner which is tantamount to
termination of Employee's employment,  or (iv) within two years following a Sale
of the Company (as defined in Section 9 of this  Agreement),  the Employee gives
notice to the  Company  of his  resignation  for "Good  Reason"  (as  defined in
Section  8(b)  hereof)  setting  forth in  reasonable  detail the  circumstances
claimed  to  constitute  Good  Reason and  stating  that it  constitutes  notice
pursuant to this Section 8(a), and the stated basis for Good Reason has not been
fully  corrected  within  sixty  (60)  days  from the date of such  notice,  the
Employee  shall be  entitled  to (x)  receive an amount  equal to his total cash
compensation (base salary plus bonus, excluding,  however, any Change in Control
Bonus paid pursuant to Section 9 hereof) for the year  preceding the date of the
Employee's  termination or the date on which the Employment Term expires, as the
case may be, such amount to be payable in a lump sum on the date of  termination
or the date on which the  Employment  Term expires,  as the case may be, and (y)
continue to receive the benefits referred to in Section 4(c) during the one year
period following the date of termination or expiration (the "Severance Period");
provided,  however,  if any such  event  occurs  prior to the  extension  of the
initial  Employment  Term, the Employee shall be entitled to (A) an amount equal
to his then current  salary,  payable in a lump sum on the date of  termination,
(B) an amount  equal to his target  annual  bonus,  payable in a lump sum on the
date of  termination,  and (C) continue to receive the  benefits  referred to in
Section  4(c) during the  Severance  Period.  If the  Employee's  employment  is
terminated  by the Company  "for cause",  the Employee  shall not be entitled to
severance  compensation.  The  Employee  covenants  and agrees that he will not,
during  the  one  year  period  following  the  termination  of  the  Employee's
employment by the Company,  within any  jurisdiction  or marketing area in which
the Company or any of its  Affiliates (as defined below) is doing business or is
qualified to do business,  directly or indirectly own, manage, operate, control,
be employed by or participate in the ownership, management, operation or control
of, or be connected in any manner with,  any business of the type and  character
engaged in and  competitive  with that  conducted  by the  Company or any of its
Affiliates at the time of such termination; provided, however, that ownership of
securities of 2% or less of any class of  securities  of a public  company shall
not be considered to be competition  with the Company or any of its  Affiliates.
For the  purposes of this  Agreement,  the term  "Affiliate"  shall  mean,  with
respect to the Company, any person or entity which, directly or indirectly, owns
or is owned by, or is under common  ownership with, the Company.  The term "own"
(including,  with correlative  meanings,  "owned by" and "under common ownership
with")  shall mean the  ownership  of 50% or more of the voting  securities  (or
their equivalent) of a particular entity.

        (b) For  purposes  of this  Agreement,  "Good  Reason"  shall  mean  the
occurrence,  without the  Employee's  consent,  of any of the  following  events
during the Employment Term within two years following a Sale of the Company: (A)
a  relocation  of the  principal  location  of the  performance  of  work by the
Employee beyond a thirty mile radius of such location as of the time of the Sale
of the  Company;  (B) an  assignment  to the Employee of duties that result in a
material  diminution of the Employee's  duties and  responsibilities  under this
Agreement,  (C) a reduction  of the  Employee's  base salary in effect as of the
time  of the  Sale  of the  Company,  (D) a  material  breach  of the  Company's
obligations set forth in this Agreement,  or (E) the failure of any acquiror of,
or  successor  to, all or  substantially  all of the assets or  business  of the
Company to  expressly  assume  this  Agreement  and agree to perform  all of the
obligations of the Company hereunder.

             9.    Change in Control Bonus.  Upon consummation of a "Sale of the
Company," if the Employee is employed by the Company  immediately prior thereto,
he will be entitled to receive a payment  from the Company in the amount of 250%
of his (i) then current base salary plus (ii) target  annual  bonus,  reduced by
his "Option Gain" and subject to any applicable withholding or employment taxes.
Such  amount (the  "Change in Control  Bonus")  will be paid to the  Employee in
immediately  available  funds in a lump-sum at the time such Sale of the Company
is consummated. The foregoing to the contrary notwithstanding, the Employee will
only be entitled to receive the Change in Control Bonus if the Change in Control
Bonus is previously  approved by a vote of more than seventy-five  percent (75%)
of the voting power of the Company's  outstanding stock  immediately  before any
Sale of the Company.  For purposes of this  Agreement,  the following terms have
the meanings set forth below:

        "Sale  of the  Company"  - a (i) a stock  sale,  merger,  consolidation,
        combination,  reorganization or other transaction resulting in less than
        fifty  percent  (50%) of the combined  voting power of the  surviving or
        resulting  entity  being  owned  by  the  shareholders  of  the  Company
        immediately  prior  to such  transaction  or  (ii)  the  sale  or  other
        disposition of all or substantially all of the assets or business of the
        Company (other than, in the case of either clause (i) or (ii) above,  in
        connection  with  any  employee  benefit  plan  of  the  Company  or  an
        Affiliate);  provided,  however,  that a public  offering of the capital
        stock of the Company shall not be a "Sale of the Company."

        "Option Gain" - the aggregate  amount computed for all of the options to
        purchase  capital  stock of the  Company  or other  equity  compensation
        awards  theretofore  granted  to  the  Employee,  of the  excess  of the
        consideration  received by the holders of the Company's common stock for
        a share of such common stock in connection  with the applicable  Sale of
        the Company  over the exercise  price of the option or other  award,  if
        any,  multiplied by the number of shares of the  Company's  common stock
        covered by each such  option or award.  The  amount of the  Option  Gain
        shall be finally and  conclusively  determined by the Board of Directors
        of the Company in its good faith.

               10. Notice.  Any notices required or permitted hereunder shall be
in writing and shall be deemed to have been given when  personally  delivered or
when mailed,  certified or registered mail,  postage  prepaid,  to the following
addresses:

               If to the Employee:
                             Bryan Faliero
                             3635 Cantrell Rd. N. E.
                             Atlanta, GA 30319

               If to the Company:

                             Outsourcing Solutions Inc.
                             390 South Woods Mill Road, Suite 350
                             Chesterfield, Missouri 63017
                             Attn:  President
<PAGE>

              11. General.

               (a) Governing Law;  Jurisdiction.  The validity,  interpretation,
construction  and performance of this Agreement shall be governed by the laws of
the State of Missouri  applicable  to  contracts  executed  and to be  performed
entirely within said State. Any judicial  proceeding  brought against any of the
parties to this  Agreement or any dispute  arising out of this  Agreement or any
matter  related  hereto may be brought in the courts of the State of Missouri or
in the United States District Court for the Eastern  District of Missouri,  and,
by  execution  and  delivery  of this  Agreement,  each of the  parties  to this
Agreement accepts the jurisdiction of said courts,  and irrevocably agrees to be
bound by any judgment  rendered  thereby in connection with this Agreement.  The
foregoing  consent to  jurisdiction  shall not be deemed to confer rights on any
person other than the respective parties to this Agreement.

               (b) Assignability. The Employee may not assign his interest in or
delegate his duties under this Agreement.  Notwithstanding anything else in this
Agreement  to the  contrary,  the Company may assign this  Agreement  to and all
rights  hereunder shall inure to the benefit of any person,  firm or corporation
succeeding to all or substantially  all of the business or assets of the Company
by purchase, merger or consolidation.

               (c) Enforcement  Costs.  In  the event that either the Company or
the Employee  initiates  an action or claim to enforce any  provision or term of
this Agreement,  or in the event of any dispute or controversy arising out of or
relating to this Agreement,  the costs and expenses  (including  attorney's fees
and  disbursements)  of the  prevailing  party shall be paid by the other party,
such party to be deemed to have  prevailed  if such action or claim is concluded
pursuant to a court order or final  judgment  which is not subject to appeal,  a
settlement  agreement or dismissal of the principal claims.  Notwithstanding the
foregoing,  following a Sale of the Company,  all reasonable  costs and expenses
(including  attorney's  fees and  disbursements)  incurred by the Employee in an
action or claim to enforce  any  provision  or term of this  Agreement,  and all
costs and expenses of any court proceeding or arbitration in connection with any
dispute or controversy  arising out of or relating to this  Agreement,  shall be
promptly paid or reimbursed by the Company or its successor;  provided, however,
that no payment or reimbursement  shall be made of such costs or expenses if and
to the extent that the court or arbitrator  adjudicating  or deciding the matter
determines that any of the Employee's  litigation assertions or defenses were in
bad faith or  frivolous.  Pending  the  resolution  of any court  proceeding  or
arbitration  described in this Section 11(c), the Company or its successor shall
continue  payment  of all  amounts  and  benefits  due the  Employee  under this
Agreement.

               (d) Binding Effect.  This  Agreement  is  for  the  employment of
Employee,  personally,  and for  the  services  to be  rendered  by him  must be
rendered by him and no other person.  This  Agreement  shall be binding upon and
inure to the benefit of the Company and its successors and assigns.

               (e) Entire  Agreement; Modification.  This  Agreement constitutes
the entire  agreement of the parties  hereto with respect to the subject  matter
hereof  and may not be  modified  or amended in any way except in writing by the
parties hereto.

               (f) Duration.  Notwithstanding the term of employment  hereunder,
this Agreement shall continue for so long as any  obligations  remain under this
Agreement.

               (g) Survival. The covenants set forth in Sections 6 and 8 of this
Agreement  shall  survive  and  shall  continue  to  be  binding  upon  Employee
notwithstanding the termination of this Agreement for any reason whatsoever. The
covenants  set forth in Sections 6 and 8 of this  Agreement  shall be deemed and
construed  as separate  agreements  independent  of any other  provision of this
Agreement.  The  existence  of any claim or cause of action by Employee  against
Company, whether predicated on this Agreement or otherwise, shall not constitute
a defense to the enforcement by Company of any or all covenants. It is expressly
agreed that the remedy at law for the breach or any such  covenant is inadequate
and that  injunctive  relief  shall be  available  to prevent  the breach or any
threatened breach thereof.
<PAGE>

               IN WITNESS WHEREOF,  the parties hereto,  intending to be legally
bound,  have  hereunto  executed  this  Agreement the day and year first written
above.

                                            OUTSOURCING SOLUTIONS INC.


                                            By /s/ Timothy G. Beffa
                                               ---------------------------------
                                               Timothy G. Beffa, President and
                                               Chief Executive Officer


                                    EMPLOYEE
                                            /s/ Bryan Faliero
                                            ------------------------------------
                                                   Bryan Faliero


                    AMENDED AND RESTATED EMPLOYMENT AGREEMENT

               This Agreement,  dated as of the 4th day of June, 1999 amends and
restates the Employment  Agreement dated as of the 11th day of May, 1998 between
Outsourcing  Solutions Inc., a Delaware  corporation,  with offices at 390 South
Woods Mill Road, Suite 350,  Chesterfield,  Missouri 63017 (the "Company"),  and
Michael Staed, an individual residing in the State of Missouri (the "Employee").

                                    RECITALS

               WHEREAS,   the  Company   desires  to  secure  the  services  and
employment of the Employee on behalf of the Company, and the Employee desires to
enter  into  employment  with  the  Company,   upon  the  terms  and  conditions
hereinafter set forth.

               NOW,  THEREFORE,  in  consideration  of the mutual  covenants and
promises  contained  herein,  the parties  hereto,  each intending to be legally
bound hereby, agree as follows:

               1.  Employment. The Company hereby employs the Employee as Senior
Vice  President - President  of  Outsourcing  Services of the  Company,  and the
Employee  accepts such  employment for the term of the  employment  specified in
Section 3 below.  During the Employment  Term (as defined  below),  the Employee
shall serve as the Senior Vice President - President of Outsourcing  Services of
the Company,  performing such duties as shall be reasonably  required of such an
employee of the Company, and shall have such other powers and perform such other
additional  executive  duties as may from time to time be assigned to him by the
Board of Directors of the Company.  The  Employee's  primary place of employment
shall be St. Louis, Missouri.

               2.  Performance.  The Employee will serve the  Company faithfully
and to the best of his ability and will  devote  substantially  all of his time,
energy,  experience and talents  during regular  business hours and as otherwise
reasonably necessary to such employment,  to the exclusion of all other business
activities.

               3.  Employment  Term. The employment term shall begin on the date
of  this  Agreement  and  continue  until  December  31,  1998,  unless  earlier
terminated pursuant to Section 7 below (the "Employment Term");  provided,  that
on December 31, 1998 and on each  anniversary  thereafter,  the Employment  Term
shall be automatically  extended for an additional twelve month period unless 30
days prior to such  anniversary  date either the Company or the  Employee  shall
give written notice of termination of the Agreement, in which case the Agreement
will terminate at the end of the then existing Employment Term.

               4.  Compensation.

               (a) Salary. During the Employment Term, the Company shall pay the
Employee a base salary,  payable in equal semimonthly  installments,  subject to
withholding  and other  applicable  taxes, at an annual rate of no less than Two
Hundred Fifty Thousand Dollars ($250,000.00).

               (b) Bonus.  Commencing on January 1, 1999,  the Employee shall be
eligible for a target  annual bonus of 50% of his base  salary.  Annual  bonuses
shall be based on the  satisfaction  of performance  targets  established by the
Board of Directors on or before March 31 of each year for such year.

               (c) Medical and Dental  Health,  Life  and  Disability  Insurance
Benefits.  During the Employment Term, the Employee shall be entitled to medical
and  dental  health,  life  insurance  and  disability   insurance  benefits  in
accordance  with the  Company's  established  practices  with respect to its key
employees.

               (d) Vacation;  Sick  Leave.  During   the  Employment  Term,  the
Employee  shall be entitled to vacation  and sick leave in  accordance  with the
Company's established practices with respect to its key employees.

               5.  Expenses. The Employee shall be reimbursed by the Company for
all reasonable  expenses  incurred by him in connection  with the performance of
his duties  hereunder in accordance with policies  established by the Board from
time to time and upon receipt of appropriate documentation.

               6.  Secret  Processes  and  Confidential  Information.   For  the
Employment Term and thereafter,  (a) the Employee will not divulge,  transmit or
otherwise disclose (except as legally compelled by court order, and then only to
the extent  required,  after  prompt  notice to the Company of any such  order),
directly or indirectly,  other than in the regular and proper course of business
of the Company,  any  confidential  knowledge or information with respect to the
operations or finances of the Company or with respect to  confidential or secret
processes, services, techniques,  customers or plans with respect to the Company
and (b) the Employee  will not use,  directly or  indirectly,  any  confidential
information for the benefit of anyone other than the Company; provided, however,
that the Employee has no obligation,  express or implied,  to refrain from using
or disclosing to others any such knowledge or information  which is or hereafter
shall  become  available  to the public  other than  through  disclosure  by the
Employee. All new processes,  techniques, know-how, inventions, plans, products,
patents and devices developed,  made or invented by the Employee,  alone or with
others, while an employee of the Company,  shall be and become the sole property
of the  Company,  unless  released in writing by the  Company,  and the Employee
hereby assigns any and all rights therein or thereto to the Company.

               During the term of this Agreement and thereafter,  Employee shall
not take any action to disparage  or  criticize to any third  parties any of the
services  of the Company or to commit any other  action that  injures or hinders
the business relationships of the Company.

               During the term of this  Agreement and for two years  thereafter,
Employee shall not employ,  solicit for employment or otherwise contract for the
services of any  employee of the  Company or any of its  Affiliates  (as defined
below)  at the  time of this  Agreement  or who  shall  subsequently  become  an
employee of the Company or any of its  Affiliates,  provided that Employee shall
not be  prohibited  from such  solicitation  or  employment if such employee (a)
initiated  discussions with Employee without any direct or indirect solicitation
from  Employee,  (b)  responded  to a general  public  solicitation,  or (c) has
terminated employment with the Company prior to commencement of discussions with
Employee.

               All  files,  records,  documents,  memorandums,  notes  or  other
documents  relating to the business of Company,  whether prepared by Employee or
otherwise  coming into his  possession in the course of the  performance  of his
services under this  Agreement,  shall be the exclusive  property of Company and
shall be delivered to Company and not retained by Employee upon  termination  of
this Agreement for any reason whatsoever.

               7.  Termination. The employment of the Employee  hereunder may be
terminated at any time by the Company with or without  "cause".  For purposes of
this  Agreement,   "cause"  shall  mean:  (i)   embezzlement,   theft  or  other
misappropriation of any property of the Company or any subsidiary, (ii) gross or
willful  misconduct  resulting  in  substantial  loss  to  the  Company  or  any
subsidiary  or  substantial  damage  to the  reputation  of the  Company  or any
subsidiary,  (iii)  any  act  involving  moral  turpitude  which  results  in  a
conviction for a felony involving moral turpitude,  fraud or  misrepresentation,
(iv) gross neglect of his assigned duties to the Company or any subsidiary,  (v)
gross breach of his fiduciary  obligations to the Company or any subsidiary,  or
(vi) any chemical  dependence  which  materially  affects the performance of his
duties and  responsibilities to the Company or any subsidiary;  provided that in
the case of the  misconduct  set  forth in  clauses  (iv) and (vi)  above,  such
misconduct  shall  continue  for a period of 30 days  following  written  notice
thereof by the Company to the Employee.

               8.  Severance.

(a) If (i) Employee's  employment is terminated by the Company without  "cause,"
(ii) the  Company  does  not  agree  to  extend  the  Employment  Term  upon the
expiration thereof, (iii) Employee terminates his employment because the Company
reduces his  responsibilities or compensation in a manner which is tantamount to
termination of Employee's employment,  or (iv) within two years following a Sale
of the Company (as defined in Section 9 of this  Agreement),  the Employee gives
notice to the  Company  of his  resignation  for "Good  Reason"  (as  defined in
Section  8(b)  hereof)  setting  forth in  reasonable  detail the  circumstances
claimed  to  constitute  Good  Reason and  stating  that it  constitutes  notice
pursuant to this Section 8(a), and the stated basis for Good Reason has not been
fully  corrected  within  sixty  (60)  days  from the date of such  notice,  the
Employee  shall be  entitled  to (x)  receive an amount  equal to his total cash
compensation (base salary plus bonus, excluding,  however, any Change in Control
Bonus paid pursuant to Section 9 hereof) for the year  preceding the date of the
Employee's  termination or the date on which the Employment Term expires, as the
case may be, such amount to be payable in a lump sum on the date of  termination
or the date on which the  Employment  Term expires,  as the case may be, and (y)
continue to receive the benefits referred to in Section 4(c) during the one year
period following the date of termination or expiration (the "Severance Period");
provided,  however,  if any such  event  occurs  prior to the  extension  of the
initial  Employment  Term, the Employee shall be entitled to (A) an amount equal
to his then current  salary,  payable in a lump sum on the date of  termination,
(B) an amount  equal to his target  annual  bonus,  payable in a lump sum on the
date of  termination,  and (C) continue to receive the  benefits  referred to in
Section  4(c) during the  Severance  Period.  If the  Employee's  employment  is
terminated  by the Company  "for cause",  the Employee  shall not be entitled to
severance  compensation.  The  Employee  covenants  and agrees that he will not,
during  the  one  year  period  following  the  termination  of  the  Employee's
employment by the Company,  within any  jurisdiction  or marketing area in which
the Company or any of its  Affiliates (as defined below) is doing business or is
qualified to do business,  directly or indirectly own, manage, operate, control,
be employed by or participate in the ownership, management, operation or control
of, or be connected in any manner with,  any business of the type and  character
engaged in and  competitive  with that  conducted  by the  Company or any of its
Affiliates at the time of such termination; provided, however, that ownership of
securities of 2% or less of any class of  securities  of a public  company shall
not be considered to be competition  with the Company or any of its  Affiliates.
For the  purposes of this  Agreement,  the term  "Affiliate"  shall  mean,  with
respect to the Company, any person or entity which, directly or indirectly, owns
or is owned by, or is under common  ownership with, the Company.  The term "own"
(including,  with correlative  meanings,  "owned by" and "under common ownership
with")  shall mean the  ownership  of 50% or more of the voting  securities  (or
their equivalent) of a particular entity.

               (b) For purposes of this Agreement,  "Good Reason" shall mean the
occurrence,  without the  Employee's  consent,  of any of the  following  events
during the Employment Term within two years following a Sale of the Company: (A)
a  relocation  of the  principal  location  of the  performance  of  work by the
Employee beyond a thirty mile radius of such location as of the time of the Sale
of the  Company;  (B) an  assignment  to the Employee of duties that result in a
material  diminution of the Employee's  duties and  responsibilities  under this
Agreement,  (C) a reduction  of the  Employee's  base salary in effect as of the
time  of the  Sale  of the  Company,  (D) a  material  breach  of the  Company's
obligations set forth in this Agreement,  or (E) the failure of any acquiror of,
or  successor  to, all or  substantially  all of the assets or  business  of the
Company to  expressly  assume  this  Agreement  and agree to perform  all of the
obligations of the Company hereunder.

               9.  Change in Control Bonus.  Upon consummation of a "Sale of the
Company," if the Employee is employed by the Company  immediately prior thereto,
he will be entitled to receive a payment  from the Company in the amount of 250%
of his (i) then current base salary plus (ii) target  annual  bonus,  reduced by
his "Option Gain" and subject to any applicable withholding or employment taxes.
Such  amount (the  "Change in Control  Bonus")  will be paid to the  Employee in
immediately  available  funds in a lump-sum at the time such Sale of the Company
is consummated. The foregoing to the contrary notwithstanding, the Employee will
only be entitled to receive the Change in Control Bonus if the Change in Control
Bonus is previously  approved by a vote of more than seventy-five  percent (75%)
of the voting power of the Company's  outstanding stock  immediately  before any
Sale of the Company.  For purposes of this  Agreement,  the following terms have
the meanings set forth below:

        "Sale  of the  Company"  - a (i) a stock  sale,  merger,  consolidation,
        combination,  reorganization or other transaction resulting in less than
        fifty  percent  (50%) of the combined  voting power of the  surviving or
        resulting  entity  being  owned  by  the  shareholders  of  the  Company
        immediately  prior  to such  transaction  or  (ii)  the  sale  or  other
        disposition of all or substantially all of the assets or business of the
        Company (other than, in the case of either clause (i) or (ii) above,  in
        connection  with  any  employee  benefit  plan  of  the  Company  or  an
        Affiliate);  provided,  however,  that a public  offering of the capital
        stock of the Company shall not be a "Sale of the Company."

        "Option Gain" - the aggregate  amount computed for all of the options to
        purchase  capital  stock of the  Company  or other  equity  compensation
        awards  theretofore  granted  to  the  Employee,  of the  excess  of the
        consideration  received by the holders of the Company's common stock for
        a share of such common stock in connection  with the applicable  Sale of
        the Company  over the exercise  price of the option or other  award,  if
        any,  multiplied by the number of shares of the  Company's  common stock
        covered by each such  option or award.  The  amount of the  Option  Gain
        shall be finally and  conclusively  determined by the Board of Directors
        of the Company in its good faith.

               10. Notice.  Any notices required or permitted hereunder shall be
in writing and shall be deemed to have been given when  personally  delivered or
when mailed,  certified or registered mail,  postage  prepaid,  to the following
addresses:

               If to the Employee:

                             Michael Staed
                             13231 Thornhill Drive
                             Town & Country, Missouri 63131

               If to the Company:

                             Outsourcing Solutions Inc.
                             390 South Woods Mill Road, Suite 350
                             Chesterfield, Missouri 63017
                             Attn:  President


               11. General.

               (a) Governing Law;  Jurisdiction.  The validity,  interpretation,
construction  and performance of this Agreement shall be governed by the laws of
the State of Missouri  applicable  to  contracts  executed  and to be  performed
entirely within said State. Any judicial  proceeding  brought against any of the
parties to this  Agreement or any dispute  arising out of this  Agreement or any
matter  related  hereto may be brought in the courts of the State of Missouri or
in the United States District Court for the Eastern  District of Missouri,  and,
by  execution  and  delivery  of this  Agreement,  each of the  parties  to this
Agreement accepts the jurisdiction of said courts,  and irrevocably agrees to be
bound by any judgment  rendered  thereby in connection with this Agreement.  The
foregoing  consent to  jurisdiction  shall not be deemed to confer rights on any
person other than the respective parties to this Agreement.

               (b) Assignability. The Employee may not assign his interest in or
delegate his duties under this Agreement.  Notwithstanding anything else in this
Agreement  to the  contrary,  the Company may assign this  Agreement  to and all
rights  hereunder shall inure to the benefit of any person,  firm or corporation
succeeding to all or substantially  all of the business or assets of the Company
by purchase, merger or consolidation.

               (c) Enforcement  Costs.  In  the event that either the Company or
the Employee  initiates  an action or claim to enforce any  provision or term of
this Agreement,  or in the event of any dispute or controversy arising out of or
relating to this Agreement,  the costs and expenses  (including  attorney's fees
and  disbursements)  of the  prevailing  party shall be paid by the other party,
such party to be deemed to have  prevailed  if such action or claim is concluded
pursuant to a court order or final  judgment  which is not subject to appeal,  a
settlement  agreement or dismissal of the principal claims.  Notwithstanding the
foregoing,  following a Sale of the Company,  all reasonable  costs and expenses
(including  attorney's  fees and  disbursements)  incurred by the Employee in an
action or claim to enforce  any  provision  or term of this  Agreement,  and all
costs and expenses of any court proceeding or arbitration in connection with any
dispute or controversy  arising out of or relating to this  Agreement,  shall be
promptly paid or reimbursed by the Company or its successor;  provided, however,
that no payment or reimbursement  shall be made of such costs or expenses if and
to the extent that the court or arbitrator  adjudicating  or deciding the matter
determines that any of the Employee's  litigation assertions or defenses were in
bad faith or  frivolous.  Pending  the  resolution  of any court  proceeding  or
arbitration  described in this Section 11(c), the Company or its successor shall
continue  payment  of all  amounts  and  benefits  due the  Employee  under this
Agreement.

               (d) Binding Effect.  This  Agreement  is  for  the  employment of
Employee,  personally,  and for  the  services  to be  rendered  by him  must be
rendered by him and no other person.  This  Agreement  shall be binding upon and
inure to the benefit of the Company and its successors and assigns

               (e) Entire Agreement; Modification.  This  Agreement  constitutes
the entire  agreement of the parties  hereto with respect to the subject  matter
hereof  and may not be  modified  or amended in any way except in writing by the
parties hereto.

               (f) Duration.  Notwithstanding the term of employment  hereunder,
this Agreement shall continue for so long as any  obligations  remain under this
Agreement.

               (g) Survival. The covenants set forth in Sections 6 and 8 of this
Agreement  shall  survive  and  shall  continue  to  be  binding  upon  Employee
notwithstanding the termination of this Agreement for any reason whatsoever. The
covenants  set forth in Sections 6 and 8 of this  Agreement  shall be deemed and
construed  as separate  agreements  independent  of any other  provision of this
Agreement.  The  existence  of any claim or cause of action by Employee  against
Company, whether predicated on this Agreement or otherwise, shall not constitute
a defense to the enforcement by Company of any or all covenants. It is expressly
agreed that the remedy at law for the breach or any such  covenant is inadequate
and that  injunctive  relief  shall be  available  to prevent  the breach or any
threatened breach thereof.
<PAGE>

               IN WITNESS WHEREOF,  the parties hereto,  intending to be legally
bound,  have  hereunto  executed  this  Agreement the day and year first written
above.

                                            OUTSOURCING SOLUTIONS INC.


                                            By /s/ Timothy G. Beffa
                                               ---------------------------------
                                               Timothy G. Beffa, President and
                                               Chief Executive Officer


                                    EMPLOYEE
                                            /s/ Michael B. Staed
                                            ------------------------------------
                                            Michael Staed


                              EMPLOYMENT AGREEMENT

               This  Agreement  is made as of the 6th day of July,  1999 between
Outsourcing  Solutions Inc., a Delaware  corporation,  with offices at 390 South
Woods Mill Road, Suite 350,  Chesterfield,  Missouri 63017 (the "Company"),  and
Gary  L.  Weller,  an  individual   residing  in  the  State  of  Missouri  (the
"Employee").

                                    RECITALS

               WHEREAS,   the  Company   desires  to  secure  the  services  and
employment of the Employee on behalf of the Company, and the Employee desires to
enter  into  employment  with  the  Company,   upon  the  terms  and  conditions
hereinafter set forth.

               NOW,  THEREFORE,  in  consideration  of the mutual  covenants and
promises  contained  herein,  the parties  hereto,  each intending to be legally
bound hereby, agree as follows:

               1.  Employment.  The  Company  hereby  employs  the  Employee  as
Executive Vice  President and Chief  Financial  Officer of the Company,  and the
Employee  accepts such  employment for the term of the  employment  specified in
Section 3 below.  During the Employment  Term (as defined  below),  the Employee
shall serve as as Executive  Vice President and Chief  Financial  Officer of the
Company,  performing  such  duties as shall be  reasonably  required  of such an
employee of the Company, and shall have such other powers and perform such other
additional  executive  duties as may from time to time be assigned to him by the
Board of Directors of the Company.  The  Employee's  primary place of employment
shall be St. Louis, Missouri.

               2.  Performance.  The Employee  will serve the Company faithfully
and to the best of his ability and will  devote  substantially  all of his time,
energy,  experience and talents  during regular  business hours and as otherwise
reasonably necessary to such employment,  to the exclusion of all other business
activities.

               3.  Employment  Term. The employment term shall begin on the date
of  this  Agreement  and  continue  until  December  31,  1999,  unless  earlier
terminated pursuant to Section 7 below (the "Employment Term");  provided,  that
on December 31, 1999 and on each  anniversary  thereafter,  the Employment  Term
shall be automatically  extended for an additional twelve month period unless 30
days prior to such  anniversary  date either the Company or the  Employee  shall
give written notice of termination of the Agreement, in which case the Agreement
will terminate at the end of the then existing Employment Term.

               4.  Compensation.

               (a) Salary. During the Employment Term, the Company shall pay the
Employee a base salary,  payable in equal semimonthly  installments,  subject to
withholding  and other  applicable  taxes, at an annual rate of no less than Two
Hundred Seventy Five Thousand Dollars ($275,000.00).

               (b) Bonus.  The Company  shall pay the Employee a signing  bonus,
subject to withholding and other  applicable  taxes, of $125,000,  payable on or
before July 31, 1999.  For the period  commencing on the date of this  Agreement
and ending on December  31,  1999,  the  Employee  shall also receive a bonus of
$184,250,  subject to  withholding  and other  applicable  taxes,  provided  the
Employee  remains  employed by the Company and on its payroll on the date annual
bonuses  for 1999  are  distributed  to  other  key  employees  of the  Company.
Commencing  on January 1, 2000,  the  Employee  shall be eligible  for an annual
target bonus of up to 67% of his base  salary.  Annual  bonuses  (other than the
guaranteed  bonus for 1999) shall be based on the  satisfaction  of  performance
targets established by the Board of Directors on or before March 31 of each year
for such year.

               (c) Medical  and Dental  Health,  Life and  Disability  Insurance
Benefits.  During the Employment Term, the Employee shall be entitled to medical
and  dental  health,  life  insurance  and  disability   insurance  benefits  in
accordance  with the  Company's  established  practices  with respect to its key
employees.

               (d) Vacation;  Sick  Leave.   During  the  Employment  Term,  the
Employee  shall be entitled to vacation  and sick leave in  accordance  with the
Company's established practices with respect to its key employees.

               5.  Expenses.  The  Employee  shall  be reimbursed by the Company
for all reasonable  expenses  incurred by him in connection with the performance
of his duties  hereunder in accordance  with policies  established  by the Board
from time to time and upon receipt of appropriate documentation.

               6.  Secret  Processes  and  Confidential  Information.   For  the
Employment Term and thereafter,  (a) the Employee will not divulge,  transmit or
otherwise disclose (except as legally compelled by court order, and then only to
the extent  required,  after  prompt  notice to the Company of any such  order),
directly or indirectly,  other than in the regular and proper course of business
of the Company,  any  confidential  knowledge or information with respect to the
operations or finances of the Company or with respect to  confidential or secret
processes, services, techniques,  customers or plans with respect to the Company
and (b) the Employee  will not use,  directly or  indirectly,  any  confidential
information for the benefit of anyone other than the Company; provided, however,
that the Employee has no obligation,  express or implied,  to refrain from using
or disclosing to others any such knowledge or information  which is or hereafter
shall  become  available  to the public  other than  through  disclosure  by the
Employee. All new processes,  techniques, know-how, inventions, plans, products,
patents and devices developed,  made or invented by the Employee,  alone or with
others, while an employee of the Company,  shall be and become the sole property
of the  Company,  unless  released in writing by the  Company,  and the Employee
hereby assigns any and all rights therein or thereto to the Company.

               During the term of this Agreement and thereafter,  Employee shall
not take any action to disparage  or  criticize to any third  parties any of the
services  of the Company or to commit any other  action that  injures or hinders
the business relationships of the Company.

               During the term of this  Agreement and for two years  thereafter,
Employee shall not employ,  solicit for employment or otherwise contract for the
services of any  employee of the  Company or any of its  Affiliates  (as defined
below)  at the  time of this  Agreement  or who  shall  subsequently  become  an
employee of the Company or any of its  Affiliates,  provided that Employee shall
not be  prohibited  from such  solicitation  or  employment if such employee (a)
initiated  discussions with Employee without any direct or indirect solicitation
from  Employee,  (b)  responded  to a general  public  solicitation,  or (c) has
terminated employment with the Company prior to commencement of discussions with
Employee.

               All  files,  records,  documents,  memorandums,  notes  or  other
documents  relating to the business of Company,  whether prepared by Employee or
otherwise  coming into his  possession in the course of the  performance  of his
services under this  Agreement,  shall be the exclusive  property of Company and
shall be delivered to Company and not retained by Employee upon  termination  of
this Agreement for any reason whatsoever.

               7.  Termination.  The employment of the Employee hereunder may be
terminated at any time by the Company with or without  "cause".  For purposes of
this  Agreement,   "cause"  shall  mean:  (i)   embezzlement,   theft  or  other
misappropriation of any property of the Company or any subsidiary, (ii) gross or
willful  misconduct  resulting  in  substantial  loss  to  the  Company  or  any
subsidiary  or  substantial  damage  to the  reputation  of the  Company  or any
subsidiary,  (iii)  any  act  involving  moral  turpitude  which  results  in  a
conviction for a felony involving moral turpitude,  fraud or  misrepresentation,
(iv) gross neglect of his assigned duties to the Company or any subsidiary,  (v)
gross breach of his fiduciary  obligations to the Company or any subsidiary,  or
(vi) any chemical  dependence  which  materially  affects the performance of his
duties and  responsibilities to the Company or any subsidiary;  provided that in
the case of the  misconduct  set  forth in  clauses  (iv) and (vi)  above,  such
misconduct  shall  continue  for a period of 30 days  following  written  notice
thereof by the Company to the Employee.

               8.  Severance; Non-Competition Covenant.

        (a) If (i)  Employee's  employment is terminated by the Company  without
"cause," (ii) the Company does not agree to extend the Employment  Term upon the
expiration thereof, (iii) Employee terminates his employment because the Company
reduces his  responsibilities or compensation in a manner which is tantamount to
termination of Employee's employment,  or (iv) within two years following a Sale
of the Company  (as defined in Section  8(c) of this  Agreement),  the  Employee
gives notice to the Company of his  resignation for "Good Reason" (as defined in
Section  8(b)  hereof)  setting  forth in  reasonable  detail the  circumstances
claimed  to  constitute  Good  Reason and  stating  that it  constitutes  notice
pursuant to this Section 8(a), and the stated basis for Good Reason has not been
fully  corrected  within  sixty  (60)  days  from the date of such  notice,  the
Employee  shall be  entitled  to (x)  receive an amount  equal to his total cash
compensation  (base  salary plus bonus) for the year  preceding  the date of the
Employee's  termination or the date on which the Employment Term expires, as the
case may be, such amount to be payable in a lump sum on the date of  termination
or the date on which the  Employment  Term expires,  as the case may be, and (y)
continue to receive the benefits referred to in Section 4(c) during the one year
period following the date of termination or expiration (the "Severance Period");
provided,  however,  if any such event  occurs prior to Employee  receiving  the
guaranteed  bonus for 1999  referred to in Section 4(b),  the Employee  shall be
entitled to (A) an amount  equal to his then current  salary,  payable in a lump
sum on the date of termination,  (B) an amount equal to his target annual bonus,
payable  in a lump  sum on the date of  termination,  (C) the  guaranteed  bonus
payment for 1999 referred to in Section 4(b) to the extent not  previously  paid
to Employee, payable in a lump sum on the date of termination,  and (d) continue
to receive the benefits referred to in Section 4(c) during the Severance Period.
If the  Employee's  employment  is  terminated  by the Company "for cause",  the
Employee shall not be entitled to severance compensation. The Employee covenants
and  agrees  that  he will  not,  during  the  one  year  period  following  the
termination of the Employee's employment by the Company, within any jurisdiction
or  marketing  area in which the  Company or any of its  Affiliates  (as defined
below) is doing business or is qualified to do business,  directly or indirectly
own, manage,  operate,  control, be employed by or participate in the ownership,
management,  operation or control of, or be  connected  in any manner with,  any
business  of the  type  and  character  engaged  in and  competitive  with  that
conducted  by the  Company  or  any  of its  Affiliates  at  the  time  of  such
termination;  provided,  however,  that ownership of securities of 2% or less of
any  class of  securities  of a public  company  shall not be  considered  to be
competition with the Company or any of its Affiliates.  For the purposes of this
Agreement,  the term  "Affiliate"  shall mean, with respect to the Company,  any
person or entity which, directly or indirectly, owns or is owned by, or is under
common ownership with, the Company. The term "own" (including,  with correlative
meanings, "owned by" and "under common ownership with") shall mean the ownership
of 50% or more of the voting  securities  (or their  equivalent) of a particular
entity.

        (b) For  purposes  of this  Agreement,  "Good  Reason"  shall  mean  the
occurrence,  without the  Employee's  consent,  of any of the  following  events
during the Employment Term within two years following a Sale of the Company: (A)
a  relocation  of the  principal  location  of the  performance  of  work by the
Employee beyond a thirty mile radius of such location as of the time of the Sale
of the  Company;  (B) an  assignment  to the Employee of duties that result in a
material  diminution of the Employee's  duties and  responsibilities  under this
Agreement,  (C) a reduction  of the  Employee's  base salary in effect as of the
time  of the  Sale  of the  Company,  (D) a  material  breach  of the  Company's
obligations set forth in this Agreement,  or (E) the failure of any acquiror of,
or  successor  to, all or  substantially  all of the assets or  business  of the
Company to  expressly  assume  this  Agreement  and agree to perform  all of the
obligations of the Company hereunder.

        (c) For the purposes of this Agreement, "Sale of the Company" shall mean
(i) a stock sale, merger,  consolidation,  combination,  reorganization or other
transaction  resulting in less than fifty percent  (50%) of the combined  voting
power of the surviving or resulting  entity being owned by the  shareholders  of
the  Company  immediately  prior to such  transaction  or (ii) the sale or other
disposition of all or substantially all of the assets or business of the Company
(other than, in the case of either clause (i) or (ii) above,  in connection with
any employee  benefit plan of the Company or an Affiliate);  provided,  however,
that a public  offering of the capital stock of the Company shall not be a "Sale
of the Company."

               9.  Notice.  Any notices required or permitted hereunder shall be
in writing and shall be deemed to have been given when  personally  delivered or
when mailed,  certified or registered mail,  postage  prepaid,  to the following
addresses:

               If to the Employee:

                          Gary L. Weller
                          17511 Country Lake Estates Court
                          Chesterfield, Missouri 63005

               If to the Company:

                          Outsourcing Solutions Inc.
                          390 South Woods Mill Road, Suite 350
                          Chesterfield, Missouri 63017

                          Attention: President and Chief Executive Officer

               10. General.

               (a) Governing Law;  Jurisdiction.  The validity,  interpretation,
construction  and performance of this Agreement shall be governed by the laws of
the State of Missouri  applicable  to  contracts  executed  and to be  performed
entirely within said State. Any judicial  proceeding  brought against any of the
parties to this  Agreement or any dispute  arising out of this  Agreement or any
matter  related  hereto may be brought in the courts of the State of Missouri or
in the United States District Court for the Eastern  District of Missouri,  and,
by  execution  and  delivery  of this  Agreement,  each of the  parties  to this
Agreement accepts the jurisdiction of said courts,  and irrevocably agrees to be
bound by any judgment  rendered  thereby in connection with this Agreement.  The
foregoing  consent to  jurisdiction  shall not be deemed to confer rights on any
person other than the respective parties to this Agreement.

               (b) Assignability. The Employee may not assign his interest in or
delegate his duties under this Agreement.  Notwithstanding anything else in this
Agreement  to the  contrary,  the Company may assign this  Agreement  to and all
rights  hereunder shall inure to the benefit of any person,  firm or corporation
succeeding to all or substantially  all of the business or assets of the Company
by purchase, merger or consolidation.

               (c) Enforcement  Costs.  In  the event that either the Company or
the Employee  initiates  an action or claim to enforce any  provision or term of
this Agreement,  or in the event of any dispute or controversy arising out of or
relating to this Agreement,  the costs and expenses  (including  attorney's fees
and  disbursements)  of the  prevailing  party shall be paid by the other party,
such party to be deemed to have  prevailed  if such action or claim is concluded
pursuant to a court order or final  judgment  which is not subject to appeal,  a
settlement  agreement or dismissal of the principal claims.  Notwithstanding the
foregoing,  following a Sale of the Company,  all reasonable  costs and expenses
(including  attorney's  fees and  disbursements)  incurred by the Employee in an
action or claim to enforce  any  provision  or term of this  Agreement,  and all
costs and expenses of any court proceeding or arbitration in connection with any
dispute or controversy  arising out of or relating to this  Agreement,  shall be
promptly paid or reimbursed by the Company or its successor;  provided, however,
that no payment or reimbursement  shall be made of such costs or expenses if and
to the extent that the court or arbitrator  adjudicating  or deciding the matter
determines that any of the Employee's  litigation assertions or defenses were in
bad faith or  frivolous.  Pending  the  resolution  of any court  proceeding  or
arbitration  described in this Section 10(c), the Company or its successor shall
continue  payment  of all  amounts  and  benefits  due the  Employee  under this
Agreement.

               (d) Binding Effect.  This  Agreement  is  for  the  employment of
Employee,  personally,  and for  the  services  to be  rendered  by him  must be
rendered by him and no other person.  This  Agreement  shall be binding upon and
inure to the benefit of the Company and its successors and assigns.

               (e) Entire  Agreement;  Modification.  This Agreement constitutes
the entire  agreement of the parties  hereto with respect to the subject  matter
hereof  and may not be  modified  or amended in any way except in writing by the
parties hereto.

               (f) Duration.  Notwithstanding the term of employment  hereunder,
this Agreement shall continue for so long as any  obligations  remain under this
Agreement.

               (g) Survival. The covenants set forth in Sections 6 and 8 of this
Agreement  shall  survive  and  shall  continue  to  be  binding  upon  Employee
notwithstanding the termination of this Agreement for any reason whatsoever. The
covenants  set forth in Sections 6 and 8 of this  Agreement  shall be deemed and
construed  as separate  agreements  independent  of any other  provision of this
Agreement.  The  existence  of any claim or cause of action by Employee  against
Company, whether predicated on this Agreement or otherwise, shall not constitute
a defense to the enforcement by Company of any or all covenants. It is expressly
agreed that the remedy at law for the breach or any such  covenant is inadequate
and that  injunctive  relief  shall be  available  to prevent  the breach or any
threatened breach thereof.

               IN WITNESS WHEREOF,  the parties hereto,  intending to be legally
bound,  have  hereunto  executed  this  Agreement the day and year first written
above.

                                            OUTSOURCING SOLUTIONS INC.


                                            By /s/ Timothy G. Beffa
                                               ---------------------------------
                                               Timothy G. Beffa, President and
                                               Chief Executive Officer

                                            EMPLOYEE
                                            /s/ Gary L. Weller
                                            ------------------------------------
                                            Gary L. Weller


                              OUTSOURCING SOLUTIONS INC.

                    NON-QUALIFIED STOCK OPTION AWARD AGREEMENT [B]

               This Agreement (the "Agreement"),  dated               ,  is made
                                                       ---------------
between  Outsourcing  Solutions Inc. (the  "Company") and                   (the
                                                          ------------------
"Optionee").  All  capitalized  terms that are not defined herein shall have the
meaning as defined in the  Company's  1995 Stock Option and Stock Award Plan, as
amended  (the  "Plan").  References  to "he,"  "him,"  and "his"  shall mean the
feminine form of such terms, when applicable.

                                 W I T N E S S E T H :
                                 --------------------

               1. Grant of Option.  Pursuant to the  provisions of the Plan, the
Company  hereby grants to the Optionee,  subject to the terms and  conditions of
the Plan and subject further to the terms and conditions  herein set forth,  the
right and option to purchase  from the Company,  all or any part of an aggregate
of       shares of $0.01 par value common stock of the Company (the  "Stock") at
  -------
a  per  share  purchase price equal to $  .00 (the "Option"),  such Option to be
                                        --
exercisable  as  hereinafter  provided.  The  Option  shall not be treated as an
incentive stock option as defined in Section 422 of the Internal Revenue Code of
1986, as amended.

               2.  Terms and  Conditions.  It  is  understood  and  agreed  that
the Option evidenced hereby is subject to the following terms and conditions:

               (a) Expiration  Date.  The  Option  shall  expire  ten (10) years
after the date indicated above.

               (b) Exercise of Option.  Subject  to  the  other  terms  of  this
Agreement  and the Plan,  the Option may be exercised on or after the date which
is eight years from the date hereof;  provided,  however, that such Option shall
become  exercisable  (i) with  respect to fifty  percent  (50%) of the shares of
Stock subject to the Option on or after the  satisfaction by the Company of such
reasonable performance targets as are established in good faith by the Committee
or the  Board in  writing  on or  before  December  31 of each year for the next
succeeding  year, as set forth in a resolution of the Committee or the Board (as
applicable),  as to that percentage of the total shares of Stock covered by this
Option  set forth on  Schedule I  attached  hereto and (ii) with  respect to the
remaining  fifty percent (50%) of the shares of Stock subject to the Option upon
the occurrence of a Liquidation Event, as defined on Schedule I attached hereto,
subject to the  achievement by the Company of internal rate of return targets as
set forth on such  Schedule  I, plus any  shares of Stock as to which the Option
could have been exercised prior to satisfaction of such conditions in (i) and/or
(ii) in a particular year (if any) but was not so exercised. Notwithstanding the
foregoing, the Option shall become fully exercisable as to those shares of Stock
referred  in clause (i) above  immediately  upon the  occurrence  of a Change in
Control (as defined in Section 3 below).

               Any  exercise  of  all  or any  part  of  this  Option  shall  be
accompanied by a written  notice to the Company  specifying the number of shares
of Stock as to which the  Option is being  exercised.  Notation  of any  partial
exercise shall be made by the Company on Schedule II attached hereto.

               (c) Consideration. At the time of any exercise of the Option, the
purchase  price of the shares of Stock as to which the Option shall be exercised
shall be paid to the Company (i) in cash,  (ii) with Stock  already owned for at
least  eight  months  by the  Optionee  having a total  fair  market  value,  as
determined  in accordance  with Section 6(a) of the Plan ("Fair Market  Value"),
equal to the purchase  price of such Stock,  or (iii) a combination  of cash and
Stock (such Stock  having  already  been owned for at least eight  months by the
Optionee)  having a total Fair  Market  Value,  as so  determined,  equal to the
purchase price of such Stock.

               (d) Exercise Upon Death, Disability or Termination of Employment.
(i) In the event of the death of the  Optionee  while an employee of the Company
or a subsidiary of the Company,  the Option,  to the extent such Option would be
exercisable in accordance  with Section 2(b) hereof as of the date of his death,
may be immediately  exercised after his death by the legal representative of the
Optionee's  estate or by the legatee of the  Optionee  under his last will for a
period of two years  from the date of his death or until the  expiration  of the
stated period of the Option, whichever period is the shorter.

               (ii)  If  the  Optionee's   employment  with  the  Company  or  a
subsidiary of the Company shall terminate by reason of permanent  disability (as
defined in the last  sentence of this  Section  2(d)(ii)),  his  Option,  to the
extent exercisable in accordance with Section 2(b) hereof as of the date of such
termination,  may be immediately  exercised after such termination of employment
but may not be exercised after the expiration of the period of one year from the
date of such  termination  of  employment or of the stated period of the Option,
whichever period is the shorter;  provided,  however,  that if the Optionee dies
within a period of one year from the date of such termination of employment, any
unexercised  Option,  to the extent  exercisable in accordance with Section 2(b)
hereof as of the date of such  termination,  may be exercised after his death by
the legal  representative  of his estate or by the legatee of the Optionee under
his last will until the  expiration  of the period of two years from the date of
his  death or of the  stated  period  of the  Option,  whichever  period  is the
shorter.  For purposes of this Agreement,  "permanent  disability" shall mean an
inability (as  determined by the Committee) to perform duties and services as an
employee of the Company or a subsidiary  of the Company by reason of a medically
determinable physical or mental impairment, supported by medical evidence, which
can be  expected  to last for a  continuous  period of not less  than  eight (8)
months.

               (iii)  If  (A)  the  Company  or  a  subsidiary  of  the  Company
terminates the  Optionee's  employment  with the Company or such  subsidiary and
such  termination  is not "for  cause"  (as  defined  in  Section  2.5(d) of the
Stockholders Agreement,  dated as of September 21, 1995, as amended and restated
on January 10, 1996 and on February 16, 1996 and as may be further  amended from
time to time, by and among the Company,  the MDC Entities (as defined  therein),
APT (as defined therein),  the Management  Stockholders (as defined therein) and
the   Non-Management   Stockholders  (as  defined  therein)  (as  amended,   the
"Stockholders  Agreement")) or (B) the Optionee  terminates  employment with the
Company or such  subsidiary  for "good reason" (as defined in Section  2.5(c) of
the Stockholders  Agreement),  the Optionee's  Option, to the extent such Option
would have been  exercisable  in  accordance  with Section 2(b) hereof as of the
date of such termination, may thereafter be immediately exercised but may not be
exercised  after the  expiration of the period of one year from the date of such
termination  of  employment  or of the stated  period of the  Option,  whichever
period is the shorter;  provided,  however,  that if the Optionee  dies within a
period one year from the date of such termination of employment, any unexercised
Option, to the extent such Option would have been exercisable in accordance with
Section  2(b)  hereof  as of the date of such  termination,  may  thereafter  be
exercised  by the legal  representative  of his estate or by the  legatee of the
Optionee  under his last will  until the  expiration  of the period of two years
from the date of his  death or of the  stated  period of the  Option,  whichever
period is the shorter.

               (iv)  If  the  Optionee's   employment  with  the  Company  or  a
subsidiary of the Company is terminated by reason of the  Optionee's  retirement
after attaining both five (5) years of continuous  service with the Company or a
subsidiary of the Company and 59 1/2 years of age, to the extent  exercisable in
accordance  with  Section 2(b) hereof as of the date of such  termination,  such
Option may  thereafter be immediately  exercised but may not be exercised  after
the expiration of the period of two (2) years from the date of such  termination
of  employment or of the stated  period of the Option,  whichever  period is the
shorter; provided, however, that if the Optionee dies within a period of two (2)
years from the date of such termination of employment,  any unexercised  Option,
to the extent  exercisable in accordance with Section 2(b) hereof as of the date
of such termination,  may thereafter be exercised by the legal representative of
his  estate or by the  legatee  of the  Optionee  under his last will  until the
expiration  of the  period  of two  years  from the date of his  death or of the
stated period of the Option, whichever period is the shorter.

               (v)  If the Optionee's employment is terminated by the Company or
a  subsidiary  of the Company  "for cause" (as defined in Section  2.5(d) of the
Stockholders  Agreement) or if the  Optionee's  employment is terminated for any
reason not described in this Section 2(d), the Optionee's Option shall terminate
on the date of such termination.

               (e)  Nontransferability.  This  Option  shall not be transferable
other than by will or by the laws of descent and distribution.

               (f)  Withholding  Taxes.  If  required  by  applicable  law,  the
Optionee shall be required to pay  withholding  taxes, if any, to the Company in
cash at the time of  receipt of Stock  upon the  exercise  of all or any part of
this Option;  provided,  however, tax withholding  obligations may be met by the
withholding  of  Stock  otherwise   deliverable  to  the  Optionee  pursuant  to
procedures approved by the Committee;  provided further,  however, the amount of
Stock so withheld shall not exceed the minimum required withholding  obligation.
In no event shall Stock be delivered  to any  Optionee  until he has paid to the
Company in cash the amount of tax  required to be withheld by the Company  under
applicable law, if any, or has elected to have such tax withholding obligations,
if any, met by the withholding of Stock in accordance  with procedures  approved
by the Committee.

               (g) No Rights as Stockholder. The Optionee shall have no dividend
rights or any other rights as a stockholder  with respect to any shares of Stock
subject to the  Option  until he has given  written  notice of  exercise  of the
Option and paid in full for such shares.

               (h) No Right to  Continued  Employment.  This  Option  shall  not
confer upon the Optionee any right with respect to  continuance of employment by
the Company or a subsidiary  of the  Company,  nor shall it interfere in any way
with the right of the Company or such a subsidiary to terminate  his  employment
at any time.

               (i) Inconsistency with Plan. Notwithstanding any provision herein
to the contrary,  this Option  provides the Optionee  with no greater  rights or
claims than are  specifically  provided for under the Plan. If and to the extent
that any provision  contained  herein is  inconsistent  with the Plan,  the Plan
shall govern.

               (j) Compliance  with  Laws, Regulations, Stockholders  Agreement,
Etc. This Option and the obligation of the Company to sell and deliver shares of
Stock hereunder,  shall be subject to (i) all applicable federal and state laws,
rules and regulations, (ii) any registration,  qualification, approvals or other
requirements  imposed by any  government or regulatory  agency or body which the
Committee shall, in its sole discretion, determine to be necessary or applicable
and (iii) the terms of the  Stockholders  Agreement in all  respects.  Moreover,
this Option may not be  exercised if its  exercise,  or the receipt of shares of
Stock pursuant thereto, would be contrary to applicable law.

               3. Change in Control.  For purposes of this Agreement,  a "Change
in Control"  shall be deemed to have  occurred if a "Sale of the  Business,"  as
defined in and contemplated by Section 2.4 of the  Stockholders  Agreement shall
have occurred.

               4. Investment Representation.  If  at the time of exercise of all
or part of this Option the Stock is not  registered  under the Securities Act of
1933, as amended (the "Securities  Act"),  and/or there is no current prospectus
in effect under the Securities Act with respect to the Stock, the Optionee shall
execute,  prior to the  issuance  of any shares of Stock to the  Optionee by the
Company,  an agreement  (in such form as the Committee may specify) in which the
Optionee  represents  and warrants  that the Optionee is purchasing or acquiring
the shares  acquired under this  Agreement for the  Optionee's own account,  for
investment only and not with a view to the resale or distribution  thereof,  and
represents and agrees that any subsequent  offer for sale or distribution of any
of such  shares  shall  be made  only  pursuant  to  either  (i) a  registration
statement on an appropriate  form under the Securities  Act, which  registration
statement  has become  effective  and is current with regard to the shares being
offered or sold, or (ii) a specific exemption from the registration requirements
of the Securities Act, but in claiming such exemption the Optionee shall,  prior
to any offer for sale or sale of such shares,  obtain a prior favorable  written
opinion, in form and substance  satisfactory to the Committee,  from counsel for
or approved by the Committee, as to the applicability of such exemption thereto.

               5.  Disposition  of Stock.  Any shares of Stock  received  by the
Optionee  upon exercise of this Option (or any interest or right in such shares)
cannot  be sold,  assigned,  pledged  or  transferred  in any  manner  except as
permitted by the Stockholders Agreement.

               6. Optionee Bound by Plan; Stockholders  Agreement.  The Optionee
hereby acknowledges receipt of a copy of the Plan and the Stockholders Agreement
and agrees to be bound by all of the terms and provisions thereof, including the
terms and provisions  adopted after the granting of this Option but prior to the
complete  exercise  hereof,  subject to the last  paragraph of Section 16 of the
Plan as in effect on the date hereof.

               7.     Notices.   Any  notice  hereunder to  the Company shall be
addressed to it at c/o McCown De Leeuw & Co., 101 East 52nd Street,  31st Floor,
New York, New York 10022, Attention: David King, and any notice hereunder to the
Optionee shall be addressed to him at              ,   Attention:              ,
                                     --------------              --------------
subject  to  the  right  of either  party to  designate at any time hereafter in
writing some other address.

               8. Governing   Law.  This  Agreement  shall  be  governed  by and
construed in accordance with the laws of the State of Delaware.

               9.   Counterparts.  This  Agreement  has been  executed   in  two
counterparts each of which shall constitute one and the same instrument.

               IN WITNESS  WHEREOF,  the Company has caused this Agreement to be
executed by an appropriate officer and the Optionee has executed this Agreement,
both on the day and year first above written.

                                            OUTSOURCING SOLUTIONS INC.


                                            By:
                                                --------------------------------
                                                Name:Timothy Beffa
                                                Title: President & CEO

OPTIONEE

                           (L.S.)
- ---------------------------

<PAGE>


                                                                     SCHEDULE I

Subject to paragraph (b) of Section 2 of the Agreement, the Option will vest and
become  exercisable in accordance with paragraph (1) below with respect to fifty
percent  (50%) of the shares of Stock  subject to the Option and the Option will
vest and become  exercisable in accordance with paragraph (2) below with respect
to the  remaining  fifty  percent  (50%) of the  shares of Stock  subject to the
Option.

        (1) With  respect to 50% of the shares of Stock  subject to the  Option:
Subject to the  achievement  of annual  performance  targets  established by the
Board of Directors of the Company (the  "Board") or the Committee (as defined in
the Agreement) in consultation with management,  this portion of the Option will
vest evenly on an annual basis over five (5) years  beginning on the date of the
Agreement,  i.e.,  with respect to 20% of the total number of shares  subject to
this portion of the Option in each year (the "Annual Option Allocation").

50% of the Annual Option  Allocation  not vested in any year would be subject to
catch-up  vesting in the immediately  following year, based upon the achievement
of the performance targets applicable to such immediately following year, and to
the extent  such  Annual  Option  Allocation  does not vest in such  immediately
following  year, it shall be forfeited and the Option shall never be exercisable
with  respect to the  shares  covered by such  unvested  portion of such  Annual
Option Allocation;  provided,  however, that, notwithstanding the foregoing, the
Option  may  become  exercisable  with  respect  to such  shares  to the  extent
otherwise provided in paragraph (b) of Section 2 of the Agreement.

        (2) With  respect to 50% of the shares of Stock  subject to the  Option:
This  portion  of the Option  will vest upon the  occurrence  of a  "Liquidation
Event" (as defined  below),  subject to the achievement by the Company of McCown
De Leeuw & Co. ("MDC") internal rate of return ("IRR") targets  according to the
schedule set forth below :


<PAGE>




================================================================================
                                      Year

- --------------------------------------------------------------------------------
                      1            2            3            4             5
         -----------------------------------------------------------------------
         25.00%      0.00%       0.00%         0.00%       20.00%        40.00%
         -----------------------------------------------------------------------
         30.00%      0.00%       0.00%        20.00%       40.00%        60.00%
         -----------------------------------------------------------------------
MDC IRR* 35.00%      0.00%      20.00%        40.00%       60.00%        80.00%
         -----------------------------------------------------------------------
         40.00%     20.00%      40.00%        60.00%       80.00%       100.00%
         -----------------------------------------------------------------------
         45.00%     40.00%      60.00%        80.00%      100.00%
         -----------------------------------------------------------------------
         50.00%     60.00%      80.00%        100.00%
         -----------------------------------------------------------------------
         55.00%     60.00%      100.00%
         -----------------------------------------------------------------------
         75.00%     80.00%
         -----------------------------------------------------------------------
         100.00%    100.00%
         -----------------------------------------------------------------------
         *After giving effect to exercise of management options.

================================================================================


For purposes of this Agreement,  "Liquidation Event" shall mean a sale by MDC of
any of its shares of common stock of the Company to an unaffiliated  third party
(including,  without limitation, in a public offering). Upon a Liquidation Event
in which MDC sells less than all of its shares of common  stock of the  Company,
this  portion of the Option  will  partially  vest and  become  exercisable,  in
accordance  with the  foregoing  schedule,  on a ratable  basis  based  upon the
proportion  of MDC shares sold in the  Liquidation  Event  relative to the total
number of shares owned by MDC immediately prior to the Liquidation Event.


<PAGE>


                                                                     SCHEDULE II

                        NOTATIONS AS TO PARTIAL EXERCISE

           ========== ============ ============ =========== =========
                       Number of    Balance of
            Date of    Purchased     Shares on   Authorized Notation
            Exercise     Shares       Option     Signature   Date
           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ---------- ------------ ------------ ----------- ---------

           ========== ============ ============ =========== =========





<PAGE>


                                                                     SCHEDULE II
                                                                          Page 2

               This  STOCK   OPTION   AMENDMENT   AGREEMENT   (this   "Amendment
Agreement"),  dated  as of  June 3,  1999,  is  made  by and  among  OUTSOURCING
SOLUTIONS    INC.,    a    Delaware    corporation    (the    "Company"),    and
               (the "Optionee").
- ---------------

                                W I T N E S S E T H :
                                - - - - - - - - - -


               WHEREAS, the Optionee is a common law employee of the Company;


               WHEREAS, the Optionee is the holder of an outstanding option (the
"Option") to purchase an aggregate of           shares of $0.01 par value common
                                     -----------
stock of the Company  ("Stock")  awarded  pursuant to the Outsourcing  Solutions
Inc.  (formerly  OSI Holdings  Corp.) 1995 Stock Option and Stock Award Plan, as
amended (the "Plan"), and that certain Agreement,  dated         , 199 , between
                                                        ---------     -
the Company and the Optionee (the "Option Agreement"); and

               WHEREAS,  the  parties  hereto  desire  to amend  the  terms  and
conditions  of the Option  Agreement  to modify the  exercise  terms  thereof as
hereinafter set forth.

               NOW,  THEREFORE,  in  consideration  of the mutual  covenants and
agreements  hereinafter  set forth and other  good and  valuable  consideration,
receipt of which is hereby acknowledged, the parties hereto agree as follows:

               Section 1. Amendment of Option  Agreement.  The Option  Agreement
shall be and  hereby is  amended  by:  (a)  deleting  Schedule  I of the  Option
Agreement in its entirety  and  re-designating  Schedule II as Schedule I of the
Option  Agreement,  and (b)  deleting  paragraph  (b) of Section 2 of the Option
Agreement in its entirety and inserting the following in lieu thereof:

                      "(b) Exercise of Option. (i) Subject to the other terms of
        the Agreement and the Plan,  the Option may be exercised on or after the
        dates indicated below as to that percentage of the total shares of Stock
        subject to the Option as set forth below  opposite each such date,  plus
        any  shares of Stock as to which the Option  could  have been  exercised
        previously, but was not so exercised:

                      Date                                 Percentage
                      ----                                 ----------

                   --------------                              50%
                   --------------                              25%
                   --------------                              25%


               (ii)  Notwithstanding the foregoing provisions of Section 2(b)(i)
        hereof,  but subject to Section 2(a) and 2(d) hereof,  immediately prior
        to a "Change in  Control,"  as  hereinafter  defined,  the Option may be
        exercised  with  respect to all or any  portion  of the total  number of
        shares of Stock covered by the then unexercised Option.

               (iii)  Any  exercise  of all or any part of the  Option  shall be
        accompanied  by a written  notice to the  Company  specifying  the whole
        number of shares  of Stock as to which  the  Option is being  exercised.
        Upon the valid exercise of all or any part of the Option,  a certificate
        (or  certificates)  for the  number of shares of Stock  with  respect to
        which  the  Option  is  exercised  shall  be  issued  in the name of the
        Optionee, subject to the other terms and conditions of the Agreement and
        the Plan.  Notation of any partial exercise shall be made by the Company
        on Schedule I attached hereto."

               Section  2.  Optionee   Bound  by  Plan.   The  Optionee   hereby
acknowledges  receipt of a copy of the Plan and agrees to be bound by all of the
terms and provisions of the Plan and the Option  Agreement,  as amended  hereby,
including,  without  limitation,  the terms and  provisions  of the Plan and the
amended Option Agreement adopted after the date hereof.

               Section 3. Not a Contract of Employment. This Amendment Agreement
shall not be deemed to constitute a contract of employment  between the Optionee
and the  Company or its  subsidiaries  or  affiliates,  nor shall any  provision
hereof  restrict the right of the Company and/or its  subsidiaries or affiliates
to discharge  the  Optionee,  or restrict the right of the Optionee to terminate
his employment with the Company or its  subsidiaries  or affiliates,  subject to
any employment  agreement  currently or hereafter in effect between the Optionee
and the Company and/or any such subsidiary or affiliate.

               Section 4. Successors and Assigns. This Amendment Agreement shall
be  binding  upon  and  inure  to the  benefit  of the  Optionee  and his  legal
representatives, executors, administrators, heirs, distributees and legatees and
shall  be  binding  upon  and  inure  to the  benefit  of the  Company,  and any
subsidiary  or  affiliate,  and  any  successor  organizations,  to  any  of the
foregoing which may employ the Optionee.

               Section 5. Governing Law; Severability.  This Amendment Agreement
shall be governed by and construed in  accordance  with the laws of the State of
Delaware.  If, under such law, any portion of this Amendment Agreement is at any
time  deemed to be in  conflict  with any  applicable  statute,  rule,  judicial
interpretation  binding on the parties,  regulation or  ordinance,  such portion
shall be deemed to be modified or altered to conform  thereto or, if that is not
possible, to be omitted from this Amendment Agreement; and the invalidity of any
such portion  shall not affect the force,  effect and validity of the  remaining
portions hereof.

               Section 6. Stockholder  Approval.  This Amendment Agreement shall
become  effective on the date it is approved by more than  seventy-five  percent
(75%) of the voting  power of the  Company's  outstanding  stock,  and,  if such
approval is not obtained prior to December 31, 1999,  this  Amendment  Agreement
shall thereupon  automatically be canceled and deemed to have been null and void
ab initio.

               Section 7. Miscellaneous. Except as expressly amended hereby, the
terms and conditions of the Option  Agreement shall remain unchanged and in full
force and  effect.  No term or  provision  of this  Amendment  Agreement  may be
amended,  changed,  waived,  discharged  or terminated  orally,  but may only be
amended,  changed, waived,  discharged or terminated by an instrument in writing
executed by each of the parties to this Amendment Agreement. Section headings of
this Amendment  Agreement are for convenience of reference only and shall not be
considered a part of this Amendment  Agreement.  This Amendment Agreement may be
executed  in  one or  more  counterparts,  all of  which  taken  together  shall
constitute one and the same instrument.

               IN WITNESS WHEREOF, the parties hereto have signed this Amendment
Agreement as of the day and year first written above.

                                               OUTSOURCING SOLUTIONS, INC.



                                                   By:
                                                      --------------------------
                                                   Name:
                                                   Title:



                                               OPTIONEE
                                                       -------------------------


                           OUTSOURCING SOLUTIONS INC.

                 NON-QUALIFIED STOCK OPTION AWARD AGREEMENT [C]

               This  Agreement  (the  "Agreement"),  dated [ ] ,  1996,  is made
between  Outsourcing  Solutions  Inc. (the  "Company") and Timothy G. Beffa (the
"Optionee").  All  capitalized  terms that are not defined herein shall have the
meaning as defined in the Outsourcing Solutions Inc. 1995 Stock Option and Stock
Award Plan, as amended (the "Plan").  References to "he," "him," and "his" shall
mean the feminine form of such terms, when applicable.

                              W I T N E S S E T H :
               1. Grant of Option.  Pursuant to the  provisions of the Plan, the
Company  hereby grants to the Optionee,  subject to the terms and  conditions of
the Plan and subject further to the terms and conditions  herein set forth,  the
right and option to purchase  from the Company,  all or any part of an aggregate
of 41,555.21 shares of $0.01 par value common stock of the Company (the "Stock")
at a per share purchase price equal to $12.50 (the "Option"),  such Option to be
exercisable  as  hereinafter  provided.  The  Option  shall not be treated as an
incentive stock option as defined in Section 422 of the Internal Revenue Code of
1986, as amended.
               2. Terms and  Conditions.  It is  understood  and agreed that the
Option evidenced hereby is subject to the following terms and conditions:

               (a)  Expiration Date. The  Option  shall  expire  ten  (10) years
after the date indicated above.

               (b)  Exercise  of  Option.  Subject  to the  other  terms of this
Agreement  and the Plan,  the Option may be exercised on or after the date which
is eight years from the date hereof; provided, however, that notwithstanding any
other  provision  of this  Agreement,  the  Option  shall  only be  cumulatively
exercisable with respect to an aggregate number of shares of Stock equal to 2.5%
of the number of shares of Stock,  if any,  issued by the  Company  from time to
time, prior to the expiration date of the Option, upon conversion by the holders
thereof of the Company's  Preferred Stock and provided further that,  subject to
the preceding clause,  such Option shall become  exercisable (i) with respect to
fifty percent (50%) of the shares of Stock subject to the Option on or after the
satisfaction  by the  Company  of such  reasonable  performance  targets  as are
established  in good faith by the Committee or the Board in writing on or before
December  31 of each  year  for the  next  succeeding  year,  as set  forth in a
resolution of the Committee or the Board (as applicable),  as to that percentage
of the total  shares of Stock  covered by this  Option  set forth on  Schedule I
attached  hereto and (ii) with respect to the  remaining  fifty percent (50%) of
the shares of Stock  subject to the Option upon the  occurrence of a Liquidation
Event, as defined on Schedule I attached  hereto,  subject to the achievement by
the Company of internal rate of return  targets as set forth on such Schedule I,
plus any shares of Stock as to which the Option could have been exercised  prior
to  satisfaction  of such conditions in (i) and/or (ii) in a particular year (if
any) but was not so exercised.  Notwithstanding the foregoing,  the Option shall
become  fully  exercisable  as to those  shares of Stock  referred in clause (i)
above  immediately  upon the  occurrence  of a Change in Control  (as defined in
Section 3 below).

               Any  exercise  of  all  or any  part  of  this  Option  shall  be
accompanied by a written  notice to the Company  specifying the number of shares
of Stock as to which the  Option is being  exercised.  Notation  of any  partial
exercise shall be made by the Company on Schedule II attached hereto.

               (c) Consideration. At the time of any exercise of the Option, the
purchase  price of the shares of Stock as to which the Option shall be exercised
shall be paid to the Company (i) in cash,  (ii) with Stock  already owned for at
least  eight  months  by the  Optionee  having a total  fair  market  value,  as
determined  in accordance  with Section 6(a) of the Plan ("Fair Market  Value"),
equal to the purchase  price of such Stock,  or (iii) a combination  of cash and
Stock (such Stock  having  already  been owned for at least eight  months by the
Optionee)  having a total Fair  Market  Value,  as so  determined,  equal to the
purchase price of such Stock.

               (d) Exercise Upon Death, Disability or Termination of Employment.
(i) In the event of the death of the  Optionee  while an employee of the Company
or a subsidiary of the Company,  the Option,  to the extent such Option would be
exercisable in accordance  with Section 2(b) hereof as of the date of his death,
may be immediately  exercised after his death by the legal representative of the
Optionee's  estate or by the legatee of the  Optionee  under his last will for a
period of two years  from the date of his death or until the  expiration  of the
stated period of the Option, whichever period is the shorter.

               (ii)  If  the  Optionee's   employment  with  the  Company  or  a
subsidiary of the Company shall terminate by reason of permanent  disability (as
defined in the last  sentence of this  Section  2(d)(ii)),  his  Option,  to the
extent exercisable in accordance with Section 2(b) hereof as of the date of such
termination,  may be immediately  exercised after such termination of employment
but may not be exercised after the expiration of the period of one year from the
date of such  termination  of  employment or of the stated period of the Option,
whichever period is the shorter;  provided,  however,  that if the Optionee dies
within a period of one year from the date of such termination of employment, any
unexercised  Option,  to the extent  exercisable in accordance with Section 2(b)
hereof as of the date of such  termination,  may be exercised after his death by
the legal  representative  of his estate or by the legatee of the Optionee under
his last will until the  expiration  of the period of two years from the date of
his  death or of the  stated  period  of the  Option,  whichever  period  is the
shorter.  For purposes of this Agreement,  "permanent  disability" shall mean an
inability (as  determined by the Committee) to perform duties and services as an
employee of the Company or a subsidiary  of the Company by reason of a medically
determinable physical or mental impairment, supported by medical evidence, which
can be  expected  to last for a  continuous  period of not less  than  eight (8)
months.

               (iii)  If  (A)  the  Company  or  a  subsidiary  of  the  Company
terminates the  Optionee's  employment  with the Company or such  subsidiary and
such  termination  is not "for  cause"  (as  defined  in  Section  2.5(d) of the
Stockholders Agreement,  dated as of September 21, 1995, as amended and restated
on January 10, 1996 and on February 16, 1996 and as may be further  amended from
time to time,  by and among  Outsourcing  Solutions  Inc.,  the MDC Entities (as
defined  therein),  APT (as defined  therein),  the Management  Stockholders (as
defined  therein) and the  Non-Management  Stockholders (as defined therein) (as
amended,   the  "Stockholders   Agreement"))  or  (B)  the  Optionee  terminates
employment  with the Company or such subsidiary for "good reason" (as defined in
Section 2.5(c) of the Stockholders  Agreement),  the Optionee's  Option,  to the
extent such Option would have been  exercisable in accordance  with Section 2(b)
hereof  as of the  date of  such  termination,  may  thereafter  be  immediately
exercised  but may not be exercised  after the  expiration  of the period of one
year from the date of such  termination of employment or of the stated period of
the Option,  whichever  period is the shorter;  provided,  however,  that if the
Optionee  dies  within a period  one year from the date of such  termination  of
employment,  any unexercised  Option,  to the extent such Option would have been
exercisable  in  accordance  with  Section  2(b)  hereof  as of the date of such
termination,  may  thereafter  be exercised by the legal  representative  of his
estate  or by the  legatee  of the  Optionee  under  his  last  will  until  the
expiration  of the  period  of two  years  from the date of his  death or of the
stated period of the Option, whichever period is the shorter.

               (iv)  If  the  Optionee's   employment  with  the  Company  or  a
subsidiary of the Company is terminated by reason of the  Optionee's  retirement
after attaining both five (5) years of continuous  service with the Company or a
subsidiary of the Company and 59 1/2 years of age, to the extent  exercisable in
accordance  with  Section 2(b) hereof as of the date of such  termination,  such
Option may  thereafter be immediately  exercised but may not be exercised  after
the expiration of the period of two (2) years from the date of such  termination
of  employment or of the stated  period of the Option,  whichever  period is the
shorter; provided, however, that if the Optionee dies within a period of two (2)
years from the date of such termination of employment,  any unexercised  Option,
to the extent  exercisable in accordance with Section 2(b) hereof as of the date
of such termination,  may thereafter be exercised by the legal representative of
his  estate or by the  legatee  of the  Optionee  under his last will  until the
expiration  of the  period  of two  years  from the date of his  death or of the
stated period of the Option, whichever period is the shorter.

               (v)  If the Optionee's employment is terminated by the Company or
a  subsidiary  of the Company  "for cause" (as defined in Section  2.5(d) of the
Stockholders  Agreement) or if the  Optionee's  employment is terminated for any
reason not described in this Section 2(d), the Optionee's Option shall terminate
on the date of such termination.

               (e)  Nontransferability.  This Option  shall not be  transferable
other than by will or by the laws of descent and distribution.

               (f)  Withholding  Taxes.  If  required  by  applicable  law,  the
Optionee shall be required to pay  withholding  taxes, if any, to the Company in
cash at the time of  receipt of Stock  upon the  exercise  of all or any part of
this Option;  provided,  however, tax withholding  obligations may be met by the
withholding  of  Stock  otherwise   deliverable  to  the  Optionee  pursuant  to
procedures approved by the Committee;  provided further,  however, the amount of
Stock so withheld shall not exceed the minimum required withholding  obligation.
In no event shall Stock be delivered  to any  Optionee  until he has paid to the
Company in cash the amount of tax  required to be withheld by the Company  under
applicable law, if any, or has elected to have such tax withholding obligations,
if any, met by the withholding of Stock in accordance  with procedures  approved
by the Committee.

               (g) No Rights as Stockholder. The Optionee shall have no dividend
rights or any other rights as a stockholder  with respect to any shares of Stock
subject to the  Option  until he has given  written  notice of  exercise  of the
Option and paid in full for such shares.

               (h)  No Right to Continued  Employment.  This  Option  shall  not
confer upon the Optionee any right with respect to  continuance of employment by
the Company or a subsidiary  of the  Company,  nor shall it interfere in any way
with the right of the Company or such a subsidiary to terminate  his  employment
at any time.

               (i) Inconsistency with Plan. Notwithstanding any provision herein
to the contrary,  this Option  provides the Optionee  with no greater  rights or
claims than are  specifically  provided for under the Plan. If and to the extent
that any provision  contained  herein is  inconsistent  with the Plan,  the Plan
shall govern.

               (j)  Compliance with Laws, Regulations,  Stockholders  Agreement,
Etc. This Option and the obligation of the Company to sell and deliver shares of
Stock hereunder,  shall be subject to (i) all applicable federal and state laws,
rules and regulations, (ii) any registration,  qualification, approvals or other
requirements  imposed by any  government or regulatory  agency or body which the
Committee shall, in its sole discretion, determine to be necessary or applicable
and (iii) the terms of the  Stockholders  Agreement in all  respects.  Moreover,
this Option may not be  exercised if its  exercise,  or the receipt of shares of
Stock pursuant thereto, would be contrary to applicable law.

               3. Change in Control.  For purposes of this Agreement,  a "Change
in Control"  shall be deemed to have  occurred if a "Sale of the  Business,"  as
defined in and contemplated by Section 2.4 of the  Stockholders  Agreement shall
have occurred.

               4. Investment  Representation.  If at the time of exercise of all
or part of this Option the Stock is not  registered  under the Securities Act of
1933, as amended (the "Securities  Act"),  and/or there is no current prospectus
in effect under the Securities Act with respect to the Stock, the Optionee shall
execute,  prior to the  issuance  of any shares of Stock to the  Optionee by the
Company,  an agreement  (in such form as the Committee may specify) in which the
Optionee  represents  and warrants  that the Optionee is purchasing or acquiring
the shares  acquired under this  Agreement for the  Optionee's own account,  for
investment only and not with a view to the resale or distribution  thereof,  and
represents and agrees that any subsequent  offer for sale or distribution of any
of such  shares  shall  be made  only  pursuant  to  either  (i) a  registration
statement on an appropriate  form under the Securities  Act, which  registration
statement  has become  effective  and is current with regard to the shares being
offered or sold, or (ii) a specific exemption from the registration requirements
of the Securities Act, but in claiming such exemption the Optionee shall,  prior
to any offer for sale or sale of such shares,  obtain a prior favorable  written
opinion, in form and substance  satisfactory to the Committee,  from counsel for
or approved by the Committee, as to the applicability of such exemption thereto.

               5. Disposition  of  Stock.  Any shares of Stock  received  by the
Optionee  upon exercise of this Option (or any interest or right in such shares)
cannot  be sold,  assigned,  pledged  or  transferred  in any  manner  except as
permitted by the Stockholders Agreement.

               6. Optionee Bound by Plan; Stockholders  Agreement.  The Optionee
hereby acknowledges receipt of a copy of the Plan and the Stockholders Agreement
and agrees to be bound by all of the terms and provisions thereof, including the
terms and provisions  adopted after the granting of this Option but prior to the
complete  exercise  hereof,  subject to the last  paragraph of Section 16 of the
Plan as in effect on the date hereof.

               7. Notices.  Any   notice  hereunder  to  the  Company  shall  be
addressed to it at c/o McCown De Leeuw & Co., 101 East 52nd Street,  31st Floor,
New York, New York 10022, Attention: David King, and any notice hereunder to the
Optionee  shall be  addressed  to him at 2015 Kings  Pointe  Drive,  St.  Louis,
Missouri  63005,  subject to the right of either  party to designate at any time
hereafter in writing some other address.

               8.   Governing  Law.  This  Agreement  shall  be governed  by and
construed in accordance with the laws of the State of Delaware.

               9.   Counterparts.   This  Agreement  has  been executed  in  two
counterparts each of which shall constitute one and the same instrument.

               IN WITNESS  WHEREOF,  Outsourcing  Solutions Inc. has caused this
Agreement to be executed by an appropriate officer and the Optionee has executed
this Agreement, both on the day and year first above written.

               OUTSOURCING SOLUTIONS INC.

               By:
                  ---------------------------------

               Title:
                     ------------------------------

OPTIONEE


                           (L.S.)
- ---------------------------



<PAGE>



                                                                      SCHEDULE I

Subject to paragraph (b) of Section 2 of the Agreement, the Option will vest and
become  exercisable in accordance with paragraph (1) below with respect to fifty
percent  (50%) of the shares of Stock  subject to the Option and the Option will
vest and become  exercisable in accordance with paragraph (2) below with respect
to the  remaining  fifty  percent  (50%) of the  shares of Stock  subject to the
Option.

               (1) With  respect  to 50% of the  shares of Stock  subject to the
Option:  Subject to the achievement of annual performance targets established by
the Board of Directors of the Company (the "Board") or the Committee (as defined
in the Agreement) in consultation  with  management,  this portion of the Option
will vest evenly on an annual basis over five (5) years beginning on the date of
the Agreement,  i.e.,  with respect to 20% of the total number of shares subject
to this portion of the Option in each year (the "Annual Option Allocation").

50% of the Annual Option  Allocation  not vested in any year would be subject to
catch-up  vesting in the immediately  following year, based upon the achievement
of the performance targets applicable to such immediately following year, and to
the extent  such  Annual  Option  Allocation  does not vest in such  immediately
following  year, it shall be forfeited and the Option shall never be exercisable
with  respect to the  shares  covered by such  unvested  portion of such  Annual
Option Allocation;  provided,  however, that, notwithstanding the foregoing, the
Option  may  become  exercisable  with  respect  to such  shares  to the  extent
otherwise provided in paragraph (b) of Section 2 of the Agreement.

               (2) With  respect  to 50% of the  shares of Stock  subject to the
Option:  This  portion  of  the  Option  will  vest  upon  the  occurrence  of a
"Liquidation  Event"  (as  defined  below),  subject to the  achievement  by the
Company of McCown De Leeuw & Co. ("MDC") internal rate of return ("IRR") targets
according to the schedule set forth below :

<PAGE>

================================================================================
                                         Year
             -------------------------------------------------------------------
                           1           2            3         4          5
             -------------------------------------------------------------------
             25.00%      0.00%       0.00%        0.00%     20.00%     40.00%
             -------------------------------------------------------------------
             30.00%      0.00%       0.00%       20.00%     40.00%     60.00%
             -------------------------------------------------------------------
MDC IRR*     35.00%      0.00%      20.00%       40.00%     60.00%     80.00%
             -------------------------------------------------------------------
             40.00%     20.00%      40.00%       60.00%     80.00%    100.00%
             -------------------------------------------------------------------
             45.00%     40.00%      60.00%       80.00%    100.00%
             -------------------------------------------------------------------
             50.00%     60.00%      80.00%      100.00%
             -------------------------------------------------------------------
             55.00%     60.00%     100.00%
             -------------------------------------------------------------------
             75.00%     80.00%
             -------------------------------------------------------------------
             100.00%    100.00%
             ===================================================================
             *After giving effect to exercise of management options.
             ===================================================================

For purposes of this Agreement,  "Liquidation Event" shall mean a sale by MDC of
any of its shares of common stock of the Company to an unaffiliated  third party
(including,  without limitation, in a public offering). Upon a Liquidation Event
in which MDC sells less than all of its shares of common  stock of the  Company,
this  portion of the Option  will  partially  vest and  become  exercisable,  in
accordance  with the  foregoing  schedule,  on a ratable  basis  based  upon the
proportion  of MDC shares sold in the  Liquidation  Event  relative to the total
number of shares owned by MDC immediately prior to the Liquidation Event.

<PAGE>

                                                                     SCHEDULE II




                        NOTATIONS AS TO PARTIAL EXERCISE



- --------------- --------------- ---------------- ---------------- --------------
                   Number of       Balance of
    Date of        Purchased       Shares on        Authorized       Notation
    Exercise        Shares           Option         Signature          Date
- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

- --------------- --------------- ---------------- ---------------- --------------

               This  STOCK   OPTION   AMENDMENT   AGREEMENT   (this   "Amendment
Agreement"),  dated  as of  June 3,  1999,  is  made  by and  among  OUTSOURCING
SOLUTIONS INC., a Delaware  corporation  (the  "Company"),  and Timothy G. Beffa
(the "Optionee").

                                W I T N E S S E T H :
                                - - - - - - - - - -


               WHEREAS, the Optionee is a common law employee of the Company;


               WHEREAS, the Optionee is the holder of an outstanding option (the
"Option") to purchase an aggregate of 41,555.21 shares of $0.01 par value common
stock of the Company  ("Stock")  awarded  pursuant to the Outsourcing  Solutions
Inc.  (formerly  OSI Holdings  Corp.) 1995 Stock Option and Stock Award Plan, as
amended (the "Plan"), and that certain Agreement,  dated March 14, 1997, between
the Company and the Optionee (the "Option Agreement"); and

               WHEREAS,  the  parties  hereto  desire  to amend  the  terms  and
conditions  of the Option  Agreement  to modify the  exercise  terms  thereof as
hereinafter set forth.

               NOW,  THEREFORE,  in  consideration  of the mutual  covenants and
agreements  hereinafter  set forth and other  good and  valuable  consideration,
receipt of which is hereby acknowledged, the parties hereto agree as follows:

               Section 1. Amendment of Option  Agreement.  The Option  Agreement
shall be and  hereby is  amended  by:  (a)  deleting  Schedule  I of the  Option
Agreement in its entirety  and  re-designating  Schedule II as Schedule I of the
Option  Agreement,  and (b)  deleting  paragraph  (b) of Section 2 of the Option
Agreement in its entirety and inserting the following in lieu thereof:

                      "(b) Exercise of Option. (i) Subject to the other terms of
        the Agreement and the Plan,  the Option may be exercised on or after the
        dates indicated below as to that percentage of the total shares of Stock
        subject to the Option as set forth below  opposite each such date,  plus
        any  shares of Stock as to which the Option  could  have been  exercised
        previously, but was not so exercised:

                    Date                               Percentage
                    ----                               ----------
                June 3, 1999                               50%
               March 14, 2000                              25%
               March 14, 2001                              25%


               (ii)  Notwithstanding the foregoing provisions of Section 2(b)(i)
        hereof,  but subject to Section 2(a) and 2(d) hereof,  immediately prior
        to a "Change in  Control,"  as  hereinafter  defined,  the Option may be
        exercised  with  respect to all or any  portion  of the total  number of
        shares of Stock covered by the then unexercised Option.

               (iii)  Any  exercise  of all or any part of the  Option  shall be
        accompanied  by a written  notice to the  Company  specifying  the whole
        number of shares  of Stock as to which  the  Option is being  exercised.
        Upon the valid exercise of all or any part of the Option,  a certificate
        (or  certificates)  for the  number of shares of Stock  with  respect to
        which  the  Option  is  exercised  shall  be  issued  in the name of the
        Optionee, subject to the other terms and conditions of the Agreement and
        the Plan.  Notation of any partial exercise shall be made by the Company
        on Schedule I attached hereto."

               Section  2.  Optionee   Bound  by  Plan.   The  Optionee   hereby
acknowledges  receipt of a copy of the Plan and agrees to be bound by all of the
terms and provisions of the Plan and the Option  Agreement,  as amended  hereby,
including,  without  limitation,  the terms and  provisions  of the Plan and the
amended Option Agreement adopted after the date hereof.

               Section 3. Not a Contract of Employment. This Amendment Agreement
shall not be deemed to constitute a contract of employment  between the Optionee
and the  Company or its  subsidiaries  or  affiliates,  nor shall any  provision
hereof  restrict the right of the Company and/or its  subsidiaries or affiliates
to discharge  the  Optionee,  or restrict the right of the Optionee to terminate
his employment with the Company or its  subsidiaries  or affiliates,  subject to
any employment  agreement  currently or hereafter in effect between the Optionee
and the Company and/or any such subsidiary or affiliate.

               Section 4. Successors and Assigns. This Amendment Agreement shall
be  binding  upon  and  inure  to the  benefit  of the  Optionee  and his  legal
representatives, executors, administrators, heirs, distributees and legatees and
shall  be  binding  upon  and  inure  to the  benefit  of the  Company,  and any
subsidiary  or  affiliate,  and  any  successor  organizations,  to  any  of the
foregoing which may employ the Optionee.

               Section 5. Governing Law; Severability.  This Amendment Agreement
shall be governed by and construed in  accordance  with the laws of the State of
Delaware.  If, under such law, any portion of this Amendment Agreement is at any
time  deemed to be in  conflict  with any  applicable  statute,  rule,  judicial
interpretation  binding on the parties,  regulation or  ordinance,  such portion
shall be deemed to be modified or altered to conform  thereto or, if that is not
possible, to be omitted from this Amendment Agreement; and the invalidity of any
such portion  shall not affect the force,  effect and validity of the  remaining
portions hereof.

               Section 6. Stockholder  Approval.  This Amendment Agreement shall
become  effective on the date it is approved by more than  seventy-five  percent
(75%) of the voting  power of the  Company's  outstanding  stock,  and,  if such
approval is not obtained prior to December 31, 1999,  this  Amendment  Agreement
shall thereupon  automatically be canceled and deemed to have been null and void
ab initio.

               Section 7. Miscellaneous. Except as expressly amended hereby, the
terms and conditions of the Option  Agreement shall remain unchanged and in full
force and  effect.  No term or  provision  of this  Amendment  Agreement  may be
amended,  changed,  waived,  discharged  or terminated  orally,  but may only be
amended,  changed, waived,  discharged or terminated by an instrument in writing
executed by each of the parties to this Amendment Agreement. Section headings of
this Amendment  Agreement are for convenience of reference only and shall not be
considered a part of this Amendment  Agreement.  This Amendment Agreement may be
executed  in  one or  more  counterparts,  all of  which  taken  together  shall
constitute one and the same instrument.

               IN WITNESS WHEREOF, the parties hereto have signed this Amendment
Agreement as of the day and year first written above.

                              OUTSOURCING SOLUTIONS, INC.



                                  By:
                                     ------------------------------
                                  Name:  Eric R. Fencl
                                  Title: Vice President & General Counsel




                              OPTIONEE

                                  Timothy G. Beffa




                             OUTSOURCING SOLUTIONS INC.
                   NON-QUALIFIED STOCK OPTION AWARD AGREEMENT [E]


          This  Non-qualified  Stock Option Award Agreement (this  "Agreement"),
dated as of           ,  199 ,  is  made  between  Outsourcing  Solutions   Inc.
           -----------      -
(the "Company") and        (the  "Optionee").  All capitalized terms used herein
                    ------
that are not defined  herein shall have the  respective  meanings  given to such
terms in the Outsourcing  Solutions  Inc.  (formerly  OSI  Holdings  Corp.) 1995
Stock  Option and Stock Award Plan, as amended (the "Plan").


                                W I T N E S S E T H :
                                - - - - - - - - - -

        1.     Grant of Option.  Pursuant  to  the  provisions  of the Plan, the
Company hereby grants to the Optionee,  subject  to the terms and  conditions of
the Plan and subject further to the terms and  conditions  herein set forth, the
right and option to purchase from the Company all or any part of an aggregate of
shares of the $0.01 par value common stock of the Company  (the  "Stock"),  at a
per  share  purchase  price  equal  to $ (the  "Option"),   such  Option  to  be
exercisable  as   hereinafter  provided.  The Option  shall not be treated as an
"incentive  stock option," as defined in Section 422 of the Code.

        2.     Terms and  Conditions.  It  is  understood  and  agreed  that the
Award evidenced hereby is subject to the following terms and conditions:

               (a)  Expiration Date.  The  Option  shall  expire  ten (10) years
after the date indicated above.

               (b)  Exercise  of Option.  (i) Subject to the other terms of this
Agreement  and the  Plan,  the  Option  may be  exercised  on or after the dates
indicated  below as to that  percentage  of the total shares of Stock subject to
the Option as set forth below opposite each such date,  plus any shares of Stock
as to which the Option  could  have been  exercised  previously,  but was not so
exercised.

                              Date                            Percentage
                              ----                            ----------


               ------------------------------------               25%

               ------------------------------------               25%

               ------------------------------------               25%

               ------------------------------------               25%


                (ii)  Notwithstanding   the  foregoing   provisions  of  Section
2(b)(i) hereof,  but subject to Section 2(a) and 2(d) hereof,  immediately prior
to a "Sale of the  Business," as defined in and  contemplated  by Section 2.4 of
the  Stockholders  Agreement,  dated as of September  21,  1995,  as amended and
restated on January 10,  1996,  and  February  16,  1996,  and as may be further
amended from time to time,  by and among OSI Holdings  Corp.,  the MDC Entities,
APT, the Management  Stockholders and the  Non-Management  Stockholders  (all as
defined  therein) (the  "Stockholders  Agreement"),  the Option may be exercised
with  respect  to all or any  portion  of the  total  number  of shares of Stock
covered by the then unexercised Option.

               (iii)  Any  exercise  of all or any part of the  Option  shall be
accompanied  by a written  notice to the Company  specifying the whole number of
shares  of Stock as to which  the  Option  is being  exercised.  Upon the  valid
exercise of all or any part of the Option, a certificate (or  certificates)  for
the  number of shares of Stock with  respect  to which the  Option is  exercised
shall be  issued in the name of the  Optionee,  subject  to the other  terms and
conditions  of this  Agreement  and the Plan.  Notation of any partial  exercise
shall be made by the Company on Schedule I attached hereto.

               (c)  Consideration. At  the  time  of any exercise of the Option,
the  purchase  price of the  shares  of Stock as to which  the  Option  shall be
exercised  shall be paid to the Company (i) in United States dollars by personal
check,  bank draft or money  order,  (ii) if  permitted  by  applicable  law and
approved by the Committee in accordance with the Plan, with Stock, duly endorsed
for  transfer to the  Company,  owned by the  Optionee  (or the Optionee and his
spouse  jointly) for at least six (6) months prior to the tender thereof and not
used for another such exercise  during such six-month  period and having a total
fair market value,  as determined in accordance  with Paragraph 6(a) of the Plan
("Fair Market Value"),  on the date of such exercise of the Option equal to such
purchase  price  of  such  shares  of  Stock,  or  (iii)  a  combination  of the
consideration provided for in the foregoing clauses (i) and (ii) of this Section
2(c) having a total Fair Market Value on the date of such exercise  equal to the
purchase price of such shares of Stock.

               (d)  Exercise   Upon   Death,   Disability   or   Termination  of
Employment. The Option shall terminate upon the termination,  for any reason, of
the Optionee's  employment with the Company or a subsidiary of the Company,  and
no shares of Stock may  thereafter  be  purchased  under the  Option,  except as
follows:
                 (i)  In the event  of  the  death  of  the  Optionee  while  an
        employee of the Company or a subsidiary of the Company, the  Option,  to
        the extent exercisable in accordance  with  Section  2(b)(i) or 2(b)(ii)
        at the  time of his or her death,  may be exercised after the Optionee's
        death by the legal  representative  of the  Optionee's   estate  or  the
        legatee of the Optionee  under his last will  until the earlier to occur
        of  the  second  anniversary  of  the  Optionee's  death  and the stated
        expiration  date of the Option.

                (ii)  If  the  Optionee's  employment  with  the  Company  or  a
        subsidiary  of the  Company  shall  terminate  by  reason  of  permanent
        disability  (as defined in the last sentence of this Section  2(d)(ii)),
        the Option, to the extent exercisable in accordance with Section 2(b)(i)
        or 2(b)(ii) upon such termination of employment,  may be exercised after
        such termination  until the earlier to occur of the first anniversary of
        such  termination  and the stated  expiration  date of the  Option.  For
        purposes  of  this  Agreement,  "permanent  disability"  shall  mean  an
        inability  (as  determined  by the  Committee)  to  perform  duties  and
        services as an employee of the Company or a subsidiary of the Company by
        reason  of a  medically  determinable  physical  or  mental  impairment,
        supported  by  medical  evidence,  which can be  expected  to last for a
        continuous period of not less than eight (8) months.

               (iii)  If  (A)  the  Company  or  a  subsidiary  of  the  Company
        terminates the Optionee's employment with the Company or such subsidiary
        and such termination is not "for cause" (as defined in Section 2.5(d) of
        the Stockholders  Agreement),  or (B) the Optionee terminates employment
        with the  Company or such  subsidiary  for "good  reason" (as defined in
        Section 2.5(c) of the Stockholders Agreement), the Option, to the extent
        exercisable  in  accordance  with Section  2(b)(i) or 2(b)(ii) upon such
        termination of employment, may be exercised after such termination until
        the earlier to occur of the first  anniversary of such  termination  and
        the stated expiration date of the Option.

                (iv)  If  the Optionee's   employment  with  the  Company  or  a
        subsidiary  of the  Company is  terminated  by reason of the  Optionee's
        retirement  after  attaining  both five (5) years of continuous  service
        with the Company or a subsidiary of the Company and 59 1/2 years of age,
        the Option, to the extent exercisable in accordance with Section 2(b)(i)
        or 2(b)(ii) upon such retirement, may be exercised after such retirement
        until the earlier to occur of the second  anniversary of such retirement
        and the stated expiration date of the Option.

                 (v)  If  the  Optionee  dies  during  the  one-year or two-year
        period following  termination  of his or  her  employment  specified  in
        Section 2(d)(ii), 2(d)(iii) or 2(d)(iv), the Option,  to the  extent the
        Option would have been exercisable  pursuant to Section 2(d)(ii),  2(d)
        (iii) or  2(d)(iv)  as  of  the  date  of  the  Optionee's death, may be
        exercised after the Optionee's  death by the legal representative of his
        estate or the legatee of the  Optionee  under his  last  will  until the
        earlier to occur of the second anniversary  of the Optionee's death  and
        the stated expiration date of the Option.

                (vi)  If the Optionee's employment is terminated by  the Company
        or a subsidiary of the Company "for cause" (as defined in Section 2.5(d)
        of the  Stockholders Agreement) or  under  circumstances  not  otherwise
        described in this Section 2(d), the Option shall automatically,  without
        any further  action  required by the  Company,  terminate on the date of
        such  termination  of  employment  and  shall  cease  to  thereafter  be
        exercisable with respect to any shares of Stock.

               (e)  Nontransferability.  The  Option  shall not be  transferable
otherwise  than  by  will  or the  laws of  descent  and  distribution,  and are
exercisable, during the lifetime of the Optionee, only by him.

               (f)  Withholding  Taxes. At the time of receipt of Stock upon the
exercise of all or any part of the Option, the Optionee shall be required to pay
to the Company in cash (or make other  arrangements,  in accordance with Section
12 of the Plan, for the  satisfaction  of) any taxes of any kind required by law
to be withheld with respect to such Stock;  provided,  however,  tax withholding
obligations  may be met, in whole or in part,  by the  withholding  of shares of
Stock  otherwise  deliverable  to the Optionee  upon such  exercise  pursuant to
procedures approved by the Committee;  provided further,  however, the amount of
shares so  withheld  may not  exceed the amount  necessary  to satisfy  required
Federal,  state,  local and foreign  withholding  obligations  using the minimum
statutory  rate.  In no event shall Stock or other  property be delivered to the
Optionee  until  the  Optionee  has  paid  to  the  Company  in  cash,  or  made
arrangements satisfactory to the Company regarding the payment of, the amount of
any taxes of any kind  required by law to be withheld  with respect to the Stock
subject to the Option,  and the Company  shall have the right to deduct any such
taxes from any payment of any kind otherwise due to the Optionee.

               (g)  No Rights as  Stockholder.  The Optionee  shall  not  become
the beneficial owner of the shares of Stock subject to the Option,  nor have any
rights to dividends or other  rights as a  shareholder  with respect to any such
shares,  until the  Optionee has  exercised  the Option in  accordance  with the
provisions hereof and of the Plan.

               (h)  No Right to  Continued  Employment.  The  Option  shall  not
confer upon the  Optionee any right to be retained in the service of the Company
or a subsidiary of the Company, nor restrict in any way the right of the Company
or any subsidiary of the Company,  which right is hereby expressly reserved,  to
terminate his employment at any time with or without cause.

               (i)  Inconsistency  with  Plan.   Notwithstanding  any  provision
herein to the contrary,  the Option provides the Optionee with no greater rights
or claims  than are  specifically  provided  for  under the Plan.  If and to the
extent that any provision  contained in this Agreement is inconsistent  with the
Plan, the Plan shall govern.

               (j)  Compliance with Laws, Regulations,  Stockholders  Agreement.
The Option and the obligation of the Company to sell and deliver shares of Stock
hereunder  shall be subject in all  respects to (i) all  applicable  Federal and
state  laws,  rules  and  regulations,  (ii)  any  registration,  qualification,
approvals or other  requirements  imposed by any government or regulatory agency
or body which the  Committee  shall,  in its sole  discretion,  determine  to be
necessary or applicable and (iii) the terms of the Stockholders Agreement in all
respects.  Moreover,  the Option may not be  exercised if its  exercise,  or the
receipt of shares of Stock  pursuant  thereto,  would be contrary to  applicable
law.

        3.     Investment Representation.  If  at the time of exercise of all or
part of the Option the Stock is not registered under the Securities Act of 1933,
as amended (the  "Securities  Act"),  and/or there is no current  prospectus  in
effect under the  Securities  Act with respect to the Stock,  the Optionee shall
execute,  prior to the  issuance  of any shares of Stock to the  Optionee by the
Company,  an agreement  (in such form as the Committee may specify) in which the
Optionee, among other things, represents,  warrants and agrees that the Optionee
is  purchasing  or acquiring the shares  acquired  under this  Agreement for the
Optionee's own account, for investment only and not with a view to the resale or
distribution  thereof,  that  the  Optionee  has  knowledge  and  experience  in
financial and business  matters,  that the Optionee is capable of evaluating the
merits and risks of owning any shares of Stock  purchased or acquired under this
Agreement,  that the Optionee is a person who is able to bear the economic  risk
of such ownership and that any subsequent  offer for sale or distribution of any
of such shares shall be made only pursuant to (i) a registration statement on an
appropriate  form under the  Securities  Act, which  registration  statement has
become effective and is current with regard to the shares being offered or sold,
or  (ii)  a  specific  exemption  from  the  registration  requirements  of  the
Securities  Act, it being  understood  that to the extent any such  exemption is
claimed, the Optionee shall, prior to any offer for sale or sale of such shares,
obtain a prior favorable written opinion, in form and substance  satisfactory to
the  Committee,  from  counsel  for  or  approved  by the  Committee,  as to the
applicability of such exemption thereto.

        4.     Disposition of Stock. In  addition  to the restrictions set forth
in Section 3, no share of Stock  received by the Optionee  upon  exercise of the
Option (or any interest or right in such shares) can be sold, assigned,  pledged
or transferred in any manner except as permitted by the Stockholders Agreement

        5.     Optionee  Bound  by  Plan; Stockholders  Agreement.  The Optionee
hereby acknowledges receipt of a copy of the Plan and the Stockholders Agreement
and  agrees  to be bound by all of the  terms and  provisions  of each  thereof,
including the terms and provisions  adopted after the granting of the Option but
prior to the complete exercise hereof,  subject to the last paragraph of Section
16 of the Plan as in effect on the date hereof.

        6.     Notices.  Any notice hereunder to the Company  shall be addressed
to
it  at  390  South  Woods  Mill  Road, Suite 350, Chesterfield,  Missouri 63017,
Attention: Chief Financial Officer,  and any notice hereunder  to the  Optionee,
shall be addressed to him at                                                   ,
                             --------------------------------------------------
Attention:                   , subject to the right of either party to designate
           ------------------
at any time hereafter in writing some other address.

        7.     Governing  Law.  The  validity,  interpretation, construction and
performance  of this  Agreement  shall be  governed  by the laws of the State of
Delaware  applicable to contracts  executed and to be performed  entirely within
such state, without regard to the conflict of law provisions thereof.

        8.     Severability. If any of the provisions of this Agreement should
bedeemed unenforceable,  the remaining provisions shall remain in full force and
effect.

        9.     Modification. Except as otherwise permitted  by  the  Plan,  this
Agreement  may not be  modified  or  amended,  nor may any  provision  hereof be
waived,  in any  way  except  in  writing  signed  by  the  party  against  whom
enforcement thereof is sought.

        10.    Counterparts.  This   Agreement   has   been   executed   in  two
counterparts, each of which shall constitute one and the same instrument.


               IN WITNESS  WHEREOF,  Outsourcing  Solutions Inc. has caused this
Agreement  to be executed by a duly  authorized  officer  and the  Optionee  has
executed this Agreement, both as of the day and year first above written.

                                            OUTSOURCING SOLUTIONS INC.


                                            By
                                              ----------------------------
                                              Name:  Timothy G. Beffa
                                              Title: President & Chief Executive
                                                     Officer

                                            OPTIONEE

                                              ---------------------------



<PAGE>

                        NOTATIONS AS TO PARTIAL EXERCISE

======== ==================== ==================== ==================== ========
Date of   Number of Shares     Balance of Shares       Authorized       Notation
Exercise  of Stock Purchased   of Stock on Option        Signature         Date
- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


- -------- -------------------- -------------------- -------------------- --------


======== ==================== ==================== ==================== ========




                                U.S.$475,000,000

                               CREDIT AGREEMENT,


                        dated as of November 30, 1999,


                                      among

                          OUTSOURCING SOLUTIONS INC.,

                                as the Borrower,

               VARIOUS FINANCIAL INSTITUTIONS AND OTHER PERSONS
                       FROM TIME TO TIME PARTIES HERETO,

                                 as the Lenders,

                          DLJ CAPITAL FUNDING, INC.,
                            as the Syndication Agent,

                        HARRIS TRUST AND SAVINGS BANK,
                           as the Documentation Agent,

                                       and

                             FLEET NATIONAL BANK,
                          as the Administrative Agent.

                                  ARRANGED BY:

                            DLJ CAPITAL FUNDING, INC.


<PAGE>

                                TABLE OF CONTENTS

                  ARTICLE I DEFINITIONS AND ACCOUNTING TERMS
1.1.       Defined Terms.....................................................3
1.2.       Use of Defined Terms.............................................39
1.3.       Cross-References.................................................40
1.4.       Accounting and Financial Determinations; etc.....................40

ARTICLE II COMMITMENTS, BORROWING AND ISSUANCE PROCEDURES, NOTES AND LETTERS OF
                                     CREDIT

2.1.       Commitments......................................................40
2.1.1.     Revolving Loan Commitment and Swing Line Loan Commitment.........40
2.1.2.     Letter of Credit Commitment......................................41
2.1.3.     Term A Loan Commitment...........................................42
2.1.4.     Term B Loan Commitment...........................................42
2.2.       Reduction of the Commitment Amounts..............................42
2.2.1.     Optional.........................................................42
2.2.2.     Mandatory........................................................42
2.3.       Borrowing Procedures.............................................43
2.3.1.     Borrowing Procedure..............................................43
2.3.2.     Swing Line Loans.................................................43
2.4.       Continuation and Conversion Elections............................45
2.5.       Funding..........................................................45
2.6.       Issuance Procedures..............................................46
2.6.1.     Other Lenders' Participation.....................................46
2.6.2.     Disbursements....................................................46
2.6.3.     Reimbursement....................................................47
2.6.4.     Deemed Disbursements.............................................47
2.6.5.     Nature of Reimbursement Obligations..............................48
2.7.       Register; Notes..................................................48

            ARTICLE III REPAYMENTS, PREPAYMENTS, INTEREST AND FEES
3.1.       Repayments and Prepayments; Application..........................50
3.1.1.     Repayments and Prepayments.......................................50
3.1.2.     Application......................................................54
3.2.       Interest Provisions..............................................55
3.2.1.     Rates............................................................55
3.2.2.     Post-Maturity Rates..............................................55
3.2.3.     Payment Dates....................................................55
3.3.       Fees.............................................................56
3.3.1.     Commitment Fee...................................................56
3.3.2.     Administrative Agent's Fees......................................56
3.3.3.     Letter of Credit Fee.............................................56

               ARTICLE IV CERTAIN LIBO RATE AND OTHER PROVISIONS
4.1.       LIBO Rate Lending Unlawful.......................................57
4.2.       Deposits Unavailable.............................................57
4.3.       Increased LIBO Rate Loan Costs, etc..............................57
4.4.       Funding Losses...................................................58
4.5.       Increased Capital Costs..........................................58
4.6.       Taxes............................................................59
4.7.       Payments, Computations, etc......................................62
4.8.       Sharing of Payments..............................................62
4.9.       Setoff...........................................................63
4.10.      Change of Lending Office.........................................63
4.11.      Replacement of Lenders...........................................63
4.12.      Limitation on Additional Amounts, etc............................64

                   ARTICLE V CONDITIONS TO CREDIT EXTENSIONS
5.1.       Initial Credit Extension.........................................65
5.1.1.     Resolutions, etc.................................................65
5.1.2.     Transaction Consummated..........................................65
5.1.3.     Transaction Documents............................................66
5.1.4.     Closing Date Certificate.........................................67
5.1.5.     Delivery of Notes................................................67
5.1.6.     Payment of Outstanding Indebtedness, etc.........................67
5.1.7.     Administrative Agent's Fee Letter, Closing Fees, Expenses, etc...67
5.1.8.     Financial Information; Material Adverse Change...................68
5.1.9.     Opinions of Counsel; Reliance Letters............................68
5.1.10.    Filing Agent, etc................................................68
5.1.11.    Subsidiary Guaranty..............................................69
5.1.12.    Solvency, etc....................................................69
5.1.13.    Pledge Agreements................................................69
5.1.14.    Patent Security Agreement, Copyright Security Agreement
             and Trademark Security Agreement...............................70
5.1.15.    Perfection Certificates..........................................70
5.1.16.    Insurance........................................................70
5.1.17.    Corporate, Tax and Capital Structure.............................71
5.1.18.    Litigation.......................................................71
5.2.       All Credit Extensions............................................71
5.2.1.     Compliance with Warranties, No Default, etc......................71
5.2.2.     Credit Extension Request, etc....................................71
5.2.3.     Satisfactory Legal Form..........................................71

                   ARTICLE VI REPRESENTATIONS AND WARRANTIES
6.1.       Organization, etc................................................72
6.2.       Due Authorization, Non-Contravention, etc........................72
6.3.       Government Approval, Regulation, etc.............................72
6.4.       Validity, etc....................................................73
6.5.       Financial Information............................................73
6.6.       No Material Adverse Change.......................................73
6.7.       Litigation, Labor Controversies, etc.............................73
6.8.       Subsidiaries.....................................................74
6.9.       Ownership of Properties; Capital Securities......................74
6.10.      Taxes............................................................74
6.11.      Pension and Welfare Plans........................................74
6.12.      Environmental Warranties.........................................75
6.13.      Accuracy of Information..........................................76
6.14.      Regulations U and X..............................................76
6.15.      Year 2000........................................................76
6.16.      Status of Obligations as Senior Indebtedness, etc................76
6.17.      Solvency.........................................................77

                              ARTICLE VII COVENANTS

7.1.       Affirmative Covenants............................................77
7.1.1.     Financial Information, Reports, Notices, etc.....................77
7.1.2.     Maintenance of Existence; Compliance with Laws, etc..............79
7.1.3.     Maintenance of Properties........................................79
7.1.4.     Insurance........................................................80
7.1.5.     Books and Records................................................80
7.1.6.     Environmental Law Covenant.......................................81
7.1.7.     Use of Proceeds..................................................81
7.1.8.     Subsidiary Guarantors, Security, etc.............................82
7.1.9.     Hedging Obligations..............................................82
7.1.10.    Year 2000........................................................83
7.1.11.    Maintenance of Corporate Separateness............................83
7.1.12.    Existing and Future Owned Real Property..........................83
7.1.13.    Permitted Receivables Transaction................................84
7.2.       Negative Covenants...............................................85
7.2.1.     Business Activities..............................................85
7.2.2.     Indebtedness.....................................................85
7.2.3.     Liens............................................................88
7.2.4.     Financial Condition and Operations...............................90
7.2.5.     Investments......................................................93
7.2.6.     Restricted Payments, etc.........................................95
7.2.7.     Capital Expenditures, etc........................................96
7.2.8.     No Prepayment of Subordinated Debt...............................97
7.2.9.     Issuance of Capital Securities...................................97
7.2.10.    Consolidation, Merger, etc.......................................98
7.2.11.    Permitted Dispositions...........................................98
7.2.12.    Modification of Certain Documents................................99
7.2.13.    Transactions with Affiliates.....................................99
7.2.14.    Restrictive Agreements, etc......................................99
7.2.15.    Sale and Leaseback..............................................100
7.2.16.    Accounting Changes..............................................100
7.3.       UAS and the Student Loan Collection Business....................100
7.3.1.     Business Activities.............................................100
7.3.2.     Indebtedness....................................................100
7.3.3.     Liens...........................................................101
7.3.4.     Investments.....................................................101
7.3.5.     Restricted Payments, etc........................................101
7.3.6.     Consolidation, Merger...........................................101
7.4.       OSIFC...........................................................101

                          ARTICLE VIII EVENTS OF DEFAULT

8.1.       Listing of Events of Default....................................101
8.1.1.     Non-Payment of Obligations......................................101
8.1.2.     Breach of Warranty..............................................102
8.1.3.     Non-Performance of Certain Covenants and Obligations............102
8.1.4.     Non-Performance of Other Covenants and Obligations..............102
8.1.5.     Default on Other Indebtedness...................................102
8.1.6.     Judgments.......................................................102
8.1.7.     Pension Plans...................................................102
8.1.8.     Change in Control...............................................103
8.1.9.     Bankruptcy, Insolvency, etc.....................................103
8.1.10.    Impairment of Security, etc.....................................103
8.1.11.    Failure of Subordination........................................104
8.1.12.    Redemption......................................................104
8.2.       Action if Bankruptcy............................................104
8.3.       Action if Other Event of Default................................104

                                   ARTICLE IX

                                   THE AGENTS

9.1.       Actions.........................................................105
9.2.       Funding Reliance, etc...........................................105
9.3.       Exculpation; Notice of Default..................................105
9.4.       Successors......................................................106
9.5.       Credit Extensions by each Managing Agent and each Issuer........107
9.6.       Credit Decisions................................................107
9.7.       Copies, etc.....................................................107
9.8.       Reliance by Managing Agents and Issuers.........................107
9.9.       The Managing Agents and the Issuers.............................108
9.10.      Documentation Agent.............................................108

                        ARTICLE X MISCELLANEOUS PROVISIONS

10.1.      Waivers, Amendments, etc........................................108
10.2.      Notices; Time...................................................110
10.3.      Payment of Costs and Expenses...................................110
10.4.      Indemnification.................................................111
10.5.      Survival........................................................112
10.6.      Severability....................................................112
10.7.      Headings........................................................112
10.8.      Execution in Counterparts, Effectiveness, etc...................113
10.9.      Governing Law; Entire Agreement.................................113
10.10.     Successors and Assigns..........................................113
10.11.     Sale and Transfer of Credit Extensions; Participations in
             Credit Extensions Notes.......................................113
10.11.1.   Assignments.....................................................113
10.11.2.   Participations..................................................115
10.12.     Other Transactions..............................................116
10.13.     Independence of Covenants.......................................117
10.14.     Confidentiality.................................................117
10.15.     Forum Selection and Consent to Jurisdiction.....................117
10.16.     Waiver of Jury Trial............................................118





SCHEDULE I         -     Disclosure Schedule
SCHEDULE II        -     Percentages; Notice Information; LIBOR Office;
Domestic Office

ANNEX I            -     Corporate and Capital Structure

EXHIBIT A-1        -     Form of Revolving Note
EXHIBIT A-2        -     Form of Term A Note
EXHIBIT A-3        -     Form of Term B Note
EXHIBIT A-4        -     Form of Swing Line Note
EXHIBIT B-1        -     Form of Borrowing Request
EXHIBIT B-2        -     Form of Issuance Request
EXHIBIT C          -     Form of Continuation/Conversion Notice
EXHIBIT D          -     Form of Borrower Closing Date Certificate
EXHIBIT E          -     Form of Compliance Certificate
EXHIBIT F          -     Form of Subsidiary Guaranty
EXHIBIT G-1        -     Form of Shareholders' Pledge Agreement
EXHIBIT G-2        -     Form of Borrower Pledge and Security Agreement
EXHIBIT G-3        -     Form of Subsidiary Pledge and Security Agreement
EXHIBIT H          -     Form of Perfection Certificate
EXHIBIT I          -     Form of Solvency Certificate
EXHIBIT J          -     Form of Interco Subordination Agreement
EXHIBIT K          -     Form of Lender Assignment Agreement

<PAGE>

                                CREDIT AGREEMENT

      THIS CREDIT AGREEMENT, dated as of November 30, 1999, is made by and among
OUTSOURCING SOLUTIONS INC., a Delaware corporation (the "Borrower"), the various
financial  institutions  and other Persons (as defined  below) from time to time
parties  hereto (the  "Lenders"),  DLJ CAPITAL  FUNDING,  INC.  ("DLJ"),  as the
syndication agent (in such capacity, the "Syndication Agent"), the Lead Arranger
and the Sole Book  Running  Manager,  HARRIS  TRUST  AND  SAVINGS  BANK,  as the
documentation  agent (in such capacity,  the "Documentation  Agent"),  and FLEET
NATIONAL BANK  ("Fleet"),  as the  administrative  agent (in such capacity,  the
"Administrative Agent").

                             W I T N E S S E T H:

      WHEREAS,  in  accordance  with and  subject  to the terms  and  conditions
contained  in the  Stock  Subscription  and  Redemption  Agreement,  dated as of
October  8,  1999  (the  "Recapitalization  Agreement"),  by and  among  Madison
Dearborn Capital Partners III, L.P., a Delaware  limited  partnership  ("MDCP"),
the Borrower and all of the existing equity holders of the Borrower  immediately
prior to the  effectiveness  of the  Recapitalization  Agreement  (the "Existing
Shareholders"),  and upon the consummation of the Transaction referred to below,
(i) MDCP will, by way of a recapitalization (the "Recapitalization"), become the
direct  controlling  shareholder  of the  Borrower,  and (ii)  certain  Existing
Shareholders  (the  "Rollover  Shareholders")  will retain certain shares of OSI
Common Stock and options to purchase OSI Common Stock;

      WHEREAS, in connection with the Recapitalization,  the Borrower intends to
refinance (the "Refinancing") its existing senior credit facilities evidenced by
that  certain  Credit  Agreement,  dated as of  November  6,  1996 (as  amended,
supplemented,  amended and restated or otherwise  modified  prior to the Closing
Date, the "Existing Credit  Agreement"),  among the Borrower,  the lenders party
thereto, and certain financial institutions as the co-administrative agents;

      WHEREAS, in connection with the Recapitalization, the Borrower delivered a
consent solicitation  statement (the "Consent Solicitation  Statement") relating
to the  Subordinated  Notes,  dated  November  9,  1999,  to the  holders of the
Subordinated  Notes (the  "Subordinated  Note  Holders")  pursuant  to which the
Borrower  solicited (the  "Solicitation")  the consent of the Subordinated  Note
Holders to the waiver of, among other things, the Borrower's obligation pursuant
to Section 4.15 of the  Subordinated  Note Indenture to make a Change of Control
Offer (as such term is defined in the Subordinated Note Indenture) in connection
with the  Recapitalization  and any and all consequences arising therefrom under
the Subordinated Note Indenture;

      WHEREAS, in connection with the Recapitalization and the Refinancing,  and
pursuant to the applicable Transaction Documents,  prior to or contemporaneously
with the  consummation  of the  Recapitalization  and the making of the  initial
Credit Extensions hereunder, the Borrower will

            (a) receive  common equity  proceeds of  approximately  $200,000,000
      pursuant to the Recapitalization Agreement (which proceeds shall have been
      paid by MDCP and its  designees to the  Borrower)  such that,  immediately
      after giving effect to the Recapitalization,  MDCP and its designees shall
      be the holder of  approximately  82.5% of the issued and  outstanding  OSI
      Common  Stock,  representing  more than 77% of the OSI  Common  Stock on a
      fully diluted basis, in each case on the Closing Date;

            (b) issue  (the  "PIK  Preferred  Equity  Issuance"),  on  terms and
      conditions,  and  pursuant to  documentation  (the "PIK  Preferred  Equity
      Documents"),  reasonably  satisfactory  in all  respects  to the  Managing
      Agents,   redeemable  preferred  equity  securities  (the  "PIK  Preferred
      Equity") for not less than  $100,000,000 in gross cash proceeds to certain
      purchasers thereof (collectively, the "PIK Preferred Equity Holders"); and

            (c) issue (the "Junior PIK Preferred Equity Issuance" and,  together
      with the PIK Preferred Equity Issuance, the "Preferred Equity Issuances"),
      on terms and conditions,  and pursuant to  documentation  (the "Junior PIK
      Preferred  Equity  Documents" and,  together with the PIK Preferred Equity
      Documents,  the "Preferred Equity Documents"),  reasonably satisfactory in
      all respects to the Managing  Agents,  preferred  equity  securities  (the
      "Junior PIK Preferred Equity" and, together with the PIK Preferred Equity,
      the "Preferred Equity") to certain of the Existing Shareholders  (together
      with the PIK Preferred Equity Holders, the "Preferred Equity Holders") for
      not less than  $7,000,000 of gross cash proceeds,  in connection  with the
      Recapitalization.

The transactions  set forth in clauses (a) through (c) above,  together with the
Recapitalization,  the  Refinancing,  the  Solicitation  and  each of the  other
transactions  contemplated  thereby and hereby  (including  the  initial  Credit
Extensions hereunder, but excluding any Credit Extensions made after the Closing
Date), shall hereinafter be collectively referred to as the "Transaction", which
Transaction  shall be  consummated  for an  aggregate  amount  of  approximately
$826,000,000  (which shall include the payment of  Transaction-related  fees and
expenses not in excess of $47,000,000);

      WHEREAS,  in order to partially  finance the Transaction and in connection
with the post-closing ongoing working capital and general corporate needs of the
Borrower  and its  Subsidiaries,  the Borrower  desires to obtain the  following
financing facilities from the Lenders:

            (a) a Term A Loan Commitment and a Term B Loan  Commitment  pursuant
      to which  Borrowings  of Term  Loans will be made to the  Borrower  on the
      Closing Date in a maximum,  original  principal amount of $150,000,000 (in
      the case of Term A Loans) and $250,000,000 (in the case of Term B Loans);

            (b) a  Revolving  Loan  Commitment  (to  include   availability  for
      Revolving Loans, Swing Line Loans and Letters of Credit) pursuant to which
      Borrowings of Revolving  Loans, in a maximum  aggregate  principal  amount
      (together with all Swing Line Loans and Letter of Credit Outstandings) not
      to exceed  $75,000,000  will be made to the Borrower  from time to time on
      and  subsequent  to the  Closing  Date  but  prior to the  Revolving  Loan
      Commitment Termination Date;

            (c) a Letter of Credit Commitment  pursuant to which the Issuer will
      issue Letters of Credit for the account of the Borrower and the Subsidiary
      Guarantors  from time to time on and  subsequent  to the Closing  Date but
      prior to the  Revolving  Loan  Commitment  Termination  Date in a  maximum
      aggregate  Stated  Amount  at any  one  time  outstanding  not  to  exceed
      $25,000,000 (provided,  that the aggregate outstanding principal amount of
      Revolving Loans and Swing Line Loans, and Letter of Credit Outstandings at
      any time shall not  exceed the then  existing  Revolving  Loan  Commitment
      Amount); and

            (d) a Swing Line Loan Commitment  pursuant to which Swing Line Loans
      will be made to the Borrower  from time to time on and  subsequent  to the
      Closing Date but prior to the Revolving Loan Commitment  Termination Date;
      and

      WHEREAS,  the Lenders and the Issuer are willing, on the terms and subject
to the conditions  hereinafter  set forth,  to extend the  Commitments  and make
Loans to the Borrower and issue (or participate in) Letters of Credit;

      NOW, THEREFORE, the parties hereto agree as follows.

                                    ARTICLE I

                        DEFINITIONS AND ACCOUNTING TERMS

      SECTION  1.1.   Defined  Terms.   The  following  terms  (whether  or  not
underscored)  when used in this Agreement,  including its preamble and recitals,
shall, except where the context otherwise requires,  have the following meanings
(such  meanings  to be equally  applicable  to the  singular  and  plural  forms
thereof):

      "Account"  means any account (as that term is defined in Section  9-106 of
the UCC) of the  Borrower or any of its  Subsidiaries  arising  from the sale or
lease of goods or rendering of services.

      "Adjusted  Base Rate"  means,  for any day, a rate per annum  equal to the
greater of (a) the Prime Rate in effect on such day,  and (b) the Federal  Funds
Effective  Rate in effect on such day plus 1/2 of 1%. Any change in the Adjusted
Base Rate due to a change in the Prime Rate or the Federal Funds  Effective Rate
shall be effective  from and including the effective  date of such change in the
Prime Rate or the Federal Funds Effective Rate, respectively.

      "Adjusted  LIBO Rate"  means,  with  respect to any LIBO Rate Loan for any
Interest Period, an interest rate per annum (rounded upwards,  if necessary,  to
the next  1/100  of 1%)  equal to (a) the  LIBO  Rate for such  Interest  Period
multiplied by (b) the Statutory Reserve Rate.

      "Administrative  Agent" is defined in the preamble and includes each other
Person appointed as the successor Administrative Agent pursuant to Section 9.4.

      "Administrative  Agent's Fee Letter" means the confidential  letter, dated
December 1, 1999, between the Borrower and the Administrative Agent.

      "Affected Lender" is defined in Section 4.11.

      "Affiliate"  of any  Person  means any other  Person  which,  directly  or
indirectly,  controls,  is  controlled  by or is under common  control with such
Person.  "Control" of a Person means the power,  directly or indirectly,  (a) to
vote (under ordinary  circumstances) 10% or more of the Capital Securities (on a
fully  diluted  basis) of such Person for the  election of  directors,  managing
members  or  general  partners  (as  applicable)  or (b) to  direct or cause the
direction of the management and policies of such Person  (whether by contract or
otherwise).

      "Agreement"  means,  on any date,  this Credit  Agreement as originally in
effect  on the  Closing  Date  and as  thereafter  from  time to  time  amended,
supplemented,  amended and restated or otherwise  modified from time to time and
in effect on such date.

      "Alternative  Receivables  Program"  is  defined  in clause (a) of Section
7.1.13.

      "Annualized  Basis" means, (a) with respect to the end of the first Fiscal
Quarter of the Borrower ending after the Closing Date, the applicable amount for
such Fiscal  Quarter  multiplied by four,  (b) with respect to the second Fiscal
Quarter of the Borrower ending after the Closing Date, the applicable amount for
such Fiscal Quarter and the immediately  preceding Fiscal Quarter  multiplied by
two,  and (c) with respect to the third  Fiscal  Quarter of the Borrower  ending
after the Closing Date,  the  applicable  amount for such Fiscal Quarter and the
immediately preceding two Fiscal Quarters multiplied by one and one-third.

      "Applicable  Commitment Fee" means, (a) for each day from the Closing Date
to (but excluding) the date upon which the Compliance Certificate for the second
full  Fiscal  Quarter to have  commenced  and ended  after the  Closing  Date is
required to be delivered by the Borrower to the Administrative Agent pursuant to
clause (c) of Section 7.1.1, a fee which shall accrue at a rate of 1/2 of 1% per
annum, and (b) at all times from the date the Compliance  Certificate  described
in clause (a) above is required to be delivered, a fee which shall accrue at the
applicable rate per annum set forth below under the column entitled  "Applicable
Commitment  Fee",  determined  by reference  to the  applicable  Leverage  Ratio
referred to below:


          Leverage Ratio         Applicable Commitment Fee
          --------------         -------------------------
      greater than or equal
      to 4.00:1.00                        0.500%

      less than 4.00:1.00                 0.375%

The Leverage Ratio used to compute the  Applicable  Commitment Fee shall be that
set forth in the Compliance  Certificate most recently delivered by the Borrower
to the Administrative  Agent; changes in the Applicable Commitment Fee resulting
from a change in the Leverage Ratio shall become  effective upon delivery by the
Borrower to the Administrative Agent of a new Compliance Certificate pursuant to
clause (c) of Section 7.1.1.  If the Borrower shall fail to deliver a Compliance
Certificate  by the delivery due date  specified in such clause,  the Applicable
Commitment  Fee from and including the day  immediately  following such delivery
due date to (but excluding) the date the Borrower delivers to the Administrative
Agent a  Compliance  Certificate  shall  conclusively  be equal  to the  highest
Applicable Commitment Fee set forth above.

      "Applicable Margin" means, at all times during the applicable periods  set
forth below,

            (a) on any date, with respect to the unpaid principal amount of each
      Term B Loan  maintained as a (i) Base Rate Loan,  3.00% per annum and (ii)
      LIBO Rate Loan, 4.00% per annum;

            (b) from the Closing Date to (but excluding) the date upon which the
      Compliance  Certificate  for  the  second  full  Fiscal  Quarter  to  have
      commenced  and ended after the Closing Date is required to be delivered by
      the Borrower to the Administrative Agent pursuant to clause (c) of Section
      7.1.1,  with respect to the unpaid  principal amount of each (i) Revolving
      Loan and Term A Loan maintained as a Base Rate Loan,  2.25% per annum, and
      (ii) Revolving Loan and Term A Loan maintained as a LIBO Rate Loan,  3.25%
      per annum; and

            (c) at all times from the date the Compliance  Certificate described
      in clause  (b) above is  required  to be  delivered,  with  respect to the
      unpaid  principal  amount of each Revolving Loan and Term A Loan, the rate
      determined  by  reference  to the  applicable  Leverage  Ratio  and at the
      applicable  percentage per annum set forth below under the column entitled
      "Applicable Margin for Base Rate Loans", in the case of such Loans made or
      maintained as Base Rate Loans, or by reference to the applicable  Leverage
      Ratio and at the applicable percentage per annum set forth below under the
      column entitled  "Applicable  Margin for LIBO Rate Loans",  in the case of
      such Loans made or maintained as LIBO Rate Loans:

                                         Applicable              Applicable
           Leverage Ratio               Margin For              Margin For
                                      Base Rate Loans         LIBO Rate Loans

      greater than or equal
      to 4.00:1.00                         2.25%                   3.25%

      greater than or equal to
       3.50:1.00 and less than             1.75%                   2.75%
       4.00:1.00

      greater than or equal to
       2.75:1.00 and less than             1.25%                   2.25%
       3.50:1.00

      less than 2.75:1.00                  0.75%                   1.75%

The Leverage Ratio used to compute the  Applicable  Margin shall be the Leverage
Ratio set forth in the  Compliance  Certificate  most recently  delivered by the
Borrower to the Administrative Agent; changes in the Applicable Margin resulting
from a change in the Leverage Ratio shall become  effective upon delivery by the
Borrower to the Administrative Agent of a new Compliance Certificate pursuant to
clause (c) of Section 7.1.1.  If the Borrower shall fail to deliver a Compliance
Certificate  by the delivery due date  specified in such clause,  the Applicable
Margin from and including the day  immediately  following such delivery due date
to (but excluding) the date the Borrower delivers to the Administrative  Agent a
Compliance  Certificate  shall  conclusively be equal to the highest  Applicable
Margin set forth above.

      "Assignee Lender" is defined in Section 10.11.1.

      "Assignor Lender" is defined in Section 10.11.1.

      "Authorized Officer" is defined in clause (b) of Section 5.1.1.

      "Base Rate Loan"  means a Loan  bearing  interest  at a  fluctuating  rate
determined by reference to the Adjusted Base Rate.

      "Board" means the Board of Governors of the Federal  Reserve System of the
United States of America.

      "Borrower" is defined in the preamble.

      "Borrower  Closing Date  Certificate"  means the closing date  certificate
executed and delivered by the Borrower  pursuant to the terms of this Agreement,
substantially in the form of Exhibit D hereto.

      "Borrower  Pledge and  Security  Agreement"  means the Pledge and Security
Agreement  executed and  delivered  by an  Authorized  Officer of the  Borrower,
substantially in the form of Exhibit G-2 hereto,  together with any supplemental
Foreign  Pledge  Agreements  delivered  from time to time  pursuant  to any Loan
Document,  in each  case as  amended,  supplemented,  amended  and  restated  or
otherwise modified from time to time.

      "Borrowing" means the Loans of the same type and, in the case of LIBO Rate
Loans, having the same Interest Period made by all Lenders required to make such
Loans on the same  Business  Day and pursuant to the same  Borrowing  Request in
accordance with Section 2.1.

      "Borrowing  Request" means a Loan request and certificate duly executed by
an Authorized Officer of the Borrower,  substantially in the form of Exhibit B-1
hereto.

      "Business  Day" means any day that is not a Saturday,  Sunday or other day
on  which  commercial  banks  in  Boston,  Massachusetts  or New  York  City are
authorized  or required  by law to remain  closed;  provided,  that when used in
connection with a LIBO Rate Loan, the term "Business Day" shall also exclude any
day on which banks are not open for  dealings  in Dollar  deposits in the London
interbank market.

      "Capital  Expenditures" means for any period, the sum of (a) the aggregate
amount of all  expenditures  of the Borrower and its  Subsidiaries  for fixed or
capital assets made during such period which, in accordance with GAAP,  would be
classified  as  capital  expenditures,  and  (b)  the  aggregate  amount  of the
principal  component of all Capitalized Lease  Liabilities  incurred during such
period by the Borrower and its Subsidiaries; provided, that Capital Expenditures
shall not  include (i) any such  expenditures  or any such  principal  component
funded with (x) any Casualty Proceeds,  as permitted under clause (h) of Section
3.1.1 or (y) any Net  Disposition  Proceeds or the  proceeds  received  from any
Disposition of obsolete  equipment  permitted under clause (a) of Section 7.2.11
(collectively  referred to as the "Excluded  Proceeds");  or (ii) any Investment
made under Section 7.2.5 (other than pursuant to clause (d)(i) thereof, but then
only to the extent such expenditures were not funded with Excluded Proceeds).

      "Capital  Securities"  means,  with  respect  to any  Person,  any and all
shares,  interests,  participations  or other equivalents  (however  designated,
whether voting or non-voting) of such Person's capital,  whether now outstanding
or issued after the Closing Date.

      "Capitalized  Lease  Liabilities"  means all monetary  obligations  of the
Borrower or any of its  Subsidiaries  under any  leasing or similar  arrangement
which  have  been (or,  in  accordance  with  GAAP,  should  be)  classified  as
capitalized  leases,  and for purposes of each Loan  Document the amount of such
obligations  shall be the capitalized  amount thereof,  determined in accordance
with GAAP, and the stated maturity thereof shall be the date of the last payment
of rent or any other  amount due under  such lease  prior to the first date upon
which such lease may be terminated by the lessee without payment of a premium or
a penalty.

      "Carry-Forward Amount" is defined in Section 7.2.7.

      "Cash  Collateralize"  means,  with  respect  to a Letter of  Credit,  the
deposit of immediately available funds into a cash collateral account maintained
with (or on behalf of) the  Administrative  Agent on terms  satisfactory  to the
Administrative  Agent in an amount equal to the Stated  Amount of such Letter of
Credit.

      "Cash Equivalent Investment" means, at any time:

            (a) any direct obligation of (or unconditionally  guaranteed by) the
      United  States (or any agency or  political  subdivision  thereof,  to the
      extent such  obligations are supported by the full faith and credit of the
      United  States)  maturing  not  more  than  one  year  from  the  date  of
      acquisition thereof;

            (b) any direct  obligation  issued by any State of the United States
      (or any agency or political  subdivision  thereof)  maturing not more than
      one year from the date of  acquisition  thereof and (i) backed by the full
      faith and credit of such State or (ii) at the time of acquisition,  having
      the highest rating obtainable from either S&P or Moody's;

            (c) commercial  paper  maturing not more than 365 days from the date
      of acquisition and rated A-1 or higher by S&P or P-1 or higher by Moody's;

            (d) any certificate of deposit, time deposit, or bankers acceptance,
      maturing  not more  than one year  after its date of  acquisition,  or any
      demand deposit accounts which, in any case, is issued by or established at
      either (i) any bank organized  under the laws of the United States (or any
      State  thereof)  and  which has (x) a credit  rating of A2 or higher  from
      Moody's or A or higher  from S&P and (y) a combined  capital  and  surplus
      greater than $250,000,000 or (ii) any Lender;

            (e) any repurchase agreement having a term of 7 days or less entered
      into with any Lender or any commercial banking institution  satisfying the
      criteria  set  forth in clause  (c)(i)  which  (i) is  secured  by a fully
      perfected  security  interest in any  obligation of the type  described in
      clause  (a),  and  (ii) has a market  value  at the time  such  repurchase
      agreement  is  entered  into  of not  less  than  100%  of the  repurchase
      obligation of such commercial banking institution thereunder; or

            (f) shares of investment  companies  that are  registered  under the
      Investment Company Act of 1940, as amended,  and that invest solely in one
      or more of the types of  securities  described  in clauses (a) through (e)
      above.

      "Casualty  Event" means the damage,  destruction or  condemnation,  as the
case may be, of any property of the Borrower or any of its Subsidiaries.

      "Casualty  Proceeds"  means,  with respect to any Casualty Event, the cash
amount  of any  insurance  proceeds  under  any  casualty  insurance  policy  or
condemnation  awards  received  by the  Borrower or any of its  Subsidiaries  in
connection  therewith,  but excluding any proceeds or awards required to be paid
to a creditor  (other than the Lenders) which holds a Lien on the property which
is the subject of such  Casualty  Event  which Lien (i) is a Permitted  Lien and
(ii) has priority over the Liens securing the Obligations.

      "CERCLA" means the Comprehensive Environmental Response,  Compensation and
Liability Act of 1980, as amended.

      "CERCLIS" means  the  Comprehensive  Environmental  Response  Compensation
Liability Information System List.

      "Change in Control" means

            (a) the failure of Madison at any time to,  directly or  indirectly,
      (i) own  beneficially  on a fully diluted basis at least 51% of the issued
      and  outstanding  OSI Common  Stock,  all such OSI Common Stock to be held
      free  and  clear of all  Liens  (other  than  Liens  granted  under a Loan
      Document)  or (ii) have the right to  designate  or cause to be  elected a
      majority of the Board of Directors of the Borrower; or

            (b) at any time after the creation of a Public Market, any person or
      group  (within the meaning of Sections  13(d) and 14(d) under the Exchange
      Act),  other than Madison,  becoming the ultimate  "beneficial  owner" (as
      defined in Rules  13d-3 and 13d-5  under the  Exchange  Act),  directly or
      indirectly,  of Voting  Securities  representing 30% or more of the Voting
      Securities of the Borrower on a fully diluted basis; or

            (c) the  occurrence  of any  "Change of Control"  (or similar  term)
      under (and as defined in) any Subordinated Debt Document.

      "Closing  Date"  means the date  (which  shall be a  Business  Day) of the
initial Credit Extension hereunder.

      "Code"  means  the  Internal  Revenue  Code of 1986,  and the  regulations
thereunder, in each case as amended, reformed or otherwise modified from time to
time.

      "Commitment"  means,  as the context may require,  a Lender's  Term A Loan
Commitment, Term B Loan Commitment,  Revolving Loan Commitment, Letter of Credit
Commitment or Swing Line Loan Commitment.

      "Commitment  Amount"  means,  as the context may require,  the Term A Loan
Commitment  Amount,  the  Term B Loan  Commitment  Amount,  the  Revolving  Loan
Commitment Amount, the Letter of Credit Commitment Amount or the Swing Line Loan
Commitment Amount.

      "Commitment  Termination Date" means, as the context may require, the Term
A Loan Commitment  Termination Date, the Term B Loan Commitment Termination Date
or the Revolving Loan Commitment Termination Date.

      "Commitment Termination Event" means

            (a) the occurrence of any Event of Default described in clauses  (a)
through (d) of Section 8.1.9 with respect to the Borrower; or

            (b) the occurrence and continuance of any other Event of Default and
      either (i) the  declaration  of all or any  portion of the Loans to be due
      and  payable  pursuant  to Section 8.3 or (ii) the giving of notice by the
      Administrative  Agent, acting at the direction of the Required Lenders, to
      the Borrower that the Commitments have been terminated.

      "Compliance  Certificate"  means a certificate duly completed and executed
by the  chief  financial  or  accounting  Authorized  Officer  of the  Borrower,
substantially  in the form of  Exhibit E  hereto,  together  with  such  changes
thereto as the Administrative Agent may from time to time reasonably request for
the purpose of monitoring the Borrower's compliance with the financial covenants
contained herein.

      "Consent Solicitation Statement" is defined in the third recital.

      "Contingent Liability" means any agreement,  undertaking or arrangement by
which any Person  guarantees,  endorses or otherwise  becomes or is contingently
liable  upon (by direct or  indirect  agreement,  contingent  or  otherwise,  to
provide  funds for  payment,  to supply  funds to, or  otherwise to invest in, a
debtor,  or otherwise to assure a creditor against loss) the Indebtedness of any
other  Person  (other  than by  endorsements  of  instruments  in the  course of
collection),  or guarantees the payment of dividends or other distributions upon
the  Capital  Securities  of any  other  Person.  The  amount  of  any  Person's
obligation under any Contingent  Liability shall be deemed to be the outstanding
principal amount of the debt,  obligation or other liability  guaranteed thereby
(reduced to the extent that such  Person's  obligation  thereunder is reduced by
applicable law or valid contractual agreement).

      "Continuation/Conversion   Notice"  means  a  notice  of  continuation  or
conversion  and  certificate  duly  executed  by an  Authorized  Officer  of the
Borrower, substantially in the form of Exhibit C hereto.

      "Controlled Group" means all members of a controlled group of corporations
and all members of a controlled  group of trades or  businesses  (whether or not
incorporated)  under common  control  which,  together  with the  Borrower,  are
treated  as a single  employer  under  Section  414(b)  or 414(c) of the Code or
Section 4001 of ERISA.

      "Copyright  Security  Agreement"  means any Copyright  Security  Agreement
executed and delivered by any Obligor in substantially  the form of Exhibit C to
either  Pledge and Security  Agreement,  as amended,  supplemented,  amended and
restated or otherwise modified from time to time.

      "Credit Extension" means, as the context may require,

            (a) the making of a Loan by a Lender; or

            (b) the  issuance of any Letter of Credit,  or the  extension of any
      Stated  Expiry Date of any existing  Letter of Credit,  by the  applicable
      Issuer.

      "Credit  Extension  Request"  means,  as  the  context  may  require,  any
Borrowing Request or Issuance Request.

      "Current  Assets" means,  on any date, all assets (other than  receivables
portfolios owned on the Closing Date and thereafter  acquired by the Borrower or
any of its Subsidiaries in connection with any Permitted Portfolio  Acquisition)
which,  in  accordance  with GAAP,  would be  included  as  current  assets on a
consolidated  balance sheet of the Borrower and its Subsidiaries at such date as
current assets.

      "Current Liabilities" means, on any date, all amounts which, in accordance
with GAAP,  would be included as current  liabilities on a consolidated  balance
sheet of the  Borrower  and its  Subsidiaries  at such date,  excluding  current
maturities of Indebtedness.

      "Default" means any Event of Default or any condition, occurrence or event
which,  after  notice  or lapse of time or both,  would  constitute  an Event of
Default.

      "Disbursement" is defined in Section 2.6.2.

      "Disbursement Date" is defined in Section 2.6.2.

      "Disclosure  Schedule"  means the Disclosure  Schedule  attached hereto as
Schedule  I,  as it  may be  amended,  supplemented,  amended  and  restated  or
otherwise modified from time to time by the Borrower with the written consent of
the Required Lenders.

      "Disposition"  (or  similar  words  such as  "Dispose")  means  any  sale,
transfer,  lease,  contribution or other conveyance (including by way of merger)
of,  or the  granting  of  options,  warrants  or other  rights  to,  any of the
Borrower's or its  Subsidiaries'  assets  (including  accounts  receivables  and
Capital  Securities of  Subsidiaries) to any other Person (other than to another
Obligor) in a single  transaction or series of related  transactions  (provided,
that  "Disposition"  shall  exclude  the  write-off  in the  ordinary  course of
business of amounts owing to the Borrower or its Subsidiaries which the Borrower
has determined to be uncollectible).

      "DLJ" is defined in the preamble.

      "Documentation Agent" is defined in the preamble.

      "Dollar" and the sign "$" mean lawful money of the United States.

      "Domestic Office" means the office of a Lender designated as its "Domestic
Office" on Schedule II hereto or in a Lender Assignment Agreement, or such other
office within the United States as may be designated from time to time by notice
from such Lender to the Administrative Agent and the Borrower.

      "Domestic  Subsidiary"  means  any  Subsidiary  that  is  incorporated  or
organized in or under the laws of the United  States,  any state  thereof or the
District of Columbia.

      "EBITDA" means,  for  any  applicable period, the sum for the Borrower and
its Subsidiaries on a consolidated basis of

            (a)  Net Income,

plus

            (b) the amount  deducted  in  determining  Net  Income  representing
      non-cash  charges or expenses,  including  depreciation  and  amortization
      (excluding any non-cash charges  representing an accrual of or reserve for
      cash charges to be paid within the next twelve months),

plus

            (c) the amount  deducted  in  determining  Net  Income  representing
      income taxes (other than for the OSIFC Family) (whether paid or deferred),

plus

            (d) the amount  deducted  in  determining  Net  Income  representing
      Interest  Expense and all fees,  expenses and  management  bonuses (to the
      extent, in the case of management bonuses, paid at or accrued for or prior
      to the Closing Date) and financing  costs incurred in connection  with the
      Transaction,

plus

            (e) the amount deducted in determining Net Income  representing fees
      paid to Madison in an aggregate amount not to exceed $500,000 per annum;

provided,  however, that "EBITDA" for any such applicable period ending on March
31, 2000,  June 30, 2000 and  September 30, 2000 shall be increased by an amount
equal to $9,000,000, $6,000,000 and $3,000,000, respectively.

      "Environmental  Laws" means all  applicable and legally  binding  federal,
state or  local  statutes,  laws,  ordinances,  codes,  rules,  regulations  and
guidelines  (including  consent decrees and  administrative  orders) relating to
public health and safety and protection of the environment.

      "ERISA"  means the Employee  Retirement  Income  Security Act of 1974,  as
amended, and any successor statute thereto of similar import,  together with the
regulations thereunder,  in each case as in effect from time to time. References
to Sections of ERISA also refer to any successor Sections thereto.

      "Event of Default" is defined in Section 8.1.

      "Excess Cash Flow" means, for any applicable period, the excess (if  any),
of

            (a) EBITDA for such applicable period;

over

            (b) the sum (for such applicable period) of

                  (i)  the cash portion of Interest Expense (net of cash
            interest income) for such applicable period;

      plus

                  (ii)  voluntary  and mandatory  prepayments  of, and scheduled
            repayments  of,  the  principal  amount  of  Total  Debt,  including
            Capitalized  Lease  Liabilities,  Term  Loans  and  Revolving  Loans
            (provided,  that,  in  the  case  of  Revolving  Loans,  there  is a
            corresponding  permanent  reduction in the Revolving Loan Commitment
            Amount),  in each  case,  to the extent  actually  made and for such
            applicable period;

      plus

                  (iii) all federal,  state and foreign  income  taxes  actually
            paid or payable in cash by the  Borrower  and its  Subsidiaries  for
            such applicable period;

      plus

                  (iv) Capital Expenditures actually made during such applicable
            period  pursuant to clause (a) of Section 7.2.7  (excluding  Capital
            Expenditures  constituting  Capitalized Lease Liabilities and by way
            of the incurrence of Indebtedness  permitted  pursuant to clause (e)
            of Section 7.2.2 to a vendor of any assets  permitted to be acquired
            pursuant  to  Section  7.2.7  to  finance  the  acquisition  of such
            assets);

      plus

                  (v) the amount of the net increase (if any) of Current Assets,
            other  than  cash  and Cash  Equivalent  Investments,  over  Current
            Liabilities of the Borrower and its Subsidiaries for such applicable
            period;

      plus

                  (vi)  Investments   permitted  and  actually  made,  in  cash,
            pursuant to clause  (d)(i),  (g), (k) or (m) of Section 7.2.5 during
            such  applicable  period  (excluding  Investments  financed with the
            proceeds of any issuance of Capital Securities or Indebtedness other
            than Revolving Loans);

      plus

                  (vii)  Restricted   Payments  (in  an  amount  not  to  exceed
            $500,000)  paid  pursuant to clause (c) of Section 7.2.6 made during
            such applicable period.

      "Exchange Act" means the Securities Exchange Act of 1934, as amended.

      "Excluded   Proceeds"   is  defined   in  the   definition   of   "Capital
Expenditures".

      "Exemption Certificate" is defined in clause (e) of Section 4.6.

      "Existing Credit Agreement" is defined in the second recital.

      "Existing  Letters of Credit"  means each letter of credit  identified  in
Item 2.1.2 of the Disclosure Schedule.

      "Existing Shareholders" is defined in the first recital.

      "Federal Funds  Effective Rate" means,  for any day, the weighted  average
(rounded  upwards,  if  necessary,  to the  next  1/100  of 1%) of the  rates on
overnight Federal funds  transactions with members of the Federal Reserve System
arranged by Federal funds brokers,  as published on the next succeeding Business
Day by the  Federal  Reserve  Bank  of New  York,  or,  if  such  rate is not so
published for any day that is a Business Day, the average (rounded  upwards,  if
necessary,  to the  next  1/100 of 1%) of the  quotations  for such day for such
transactions  received  by the  Administrative  Agent from three  Federal  funds
brokers of recognized standing selected by it.

      "Fee Letter" means the confidential letter, dated October 8, 1999, between
DLJ and MDCP.

      "Filing Agent" is defined in Section 5.1.10.

      "Filing Statement" is defined in Section 5.1.10.

      "Fiscal Month" means any fiscal month of a Fiscal Year.

      "Fiscal  Quarter" means a quarter  ending on the last day of March,  June,
September or December.

      "Fiscal  Year"  means any  period of twelve  consecutive  calendar  months
ending on December 31;  references to a Fiscal Year with a number  corresponding
to any calendar  year (e.g.,  the "2000  Fiscal  Year") refer to the Fiscal Year
ending on December 31 of such calendar year.

      "Fixed Charge Coverage Ratio" means, at the end of any Fiscal Quarter, the
ratio computed for the period  consisting of such Fiscal Quarter and each of the
three immediately prior Fiscal Quarters of

            (a) EBITDA for all such Fiscal Quarters

to

            (b) the sum of

                  (i) Capital Expenditures  actually made during such applicable
            period  pursuant to clause (a) of Section 7.2.7  (excluding  Capital
            Expenditures  constituting  Capitalized Lease Liabilities and by way
            of the incurrence of Indebtedness  permitted  pursuant to clause (e)
            of Section 7.2.2 to a vendor of any assets  permitted to be acquired
            pursuant  to  Section  7.2.7  to  finance  the  acquisition  of such
            assets);

      plus

                  (ii)  the  cash  portion  of  Interest  Expense  (net  of cash
            interest income) for all such Fiscal Quarters, provided that for the
            first three Fiscal Quarters ending after the Closing Date,  Interest
            Expense shall be determined on an Annualized Basis;

      plus

                  (iii)  all  scheduled  payments  of  principal  of Total  Debt
            (including  the  Term  Loans  and  the  principal   portion  of  any
            Capitalized  Lease  Liabilities)  during all such  Fiscal  Quarters,
            provided that for the first three Fiscal  Quarters  ending after the
            Closing  Date,  such  payments  shall be determined on an Annualized
            Basis;

      plus

                  (iv) Restricted Payments made or permitted to be made pursuant
            to clause (a) of Section 7.2.6 during all such Fiscal Quarters;

      plus

                  (v) all federal,  state and foreign income taxes actually paid
            or payable in cash by the Borrower and its Subsidiaries for all such
            Fiscal Quarters.

      "Fleet" is defined in the preamble.

      "Foreign  Pledge  Agreement"  means  any  supplemental   pledge  agreement
governed by the laws of a  jurisdiction  other than the United States or a State
thereof  executed  and  delivered  from  time  to time  by the  Borrower  or any
Subsidiary Guarantor pursuant to the terms of the applicable Pledge and Security
Agreement,  in form and substance reasonably  satisfactory to the Administrative
Agent,  as may be  necessary  or  desirable  under the laws of  organization  or
incorporation  of a  Subsidiary  to further  protect or perfect  the Lien on and
security  interest  in any  Collateral  (as  defined  in a Pledge  and  Security
Agreement).

      "Foreign   Subsidiary"  means  any  Subsidiary  that  is  not  a  Domestic
Subsidiary.

      "GAAP" is defined in Section 1.4.

      "Governmental  Authority"  means the government of the United States,  any
other nation or any political  subdivision thereof,  whether state or local, and
any agency,  authority,  instrumentality,  regulatory body, court, central bank,
the NAIC or other entity exercising executive,  legislative,  judicial,  taxing,
regulatory or administrative powers or functions of or pertaining to government.

      "Hazardous Material" means

            (a) any "hazardous substance", as defined by CERCLA;

            (b) any "hazardous waste", as defined by the Resource   Conservation
      and Recovery Act, as amended;

            (c) any petroleum product; or

            (d) any pollutant or  contaminant  or hazardous,  dangerous or toxic
      chemical,  material or substance  (including any petroleum product) within
      the meaning of any other Environmental Laws.

      "Hedging  Obligations"  means, with respect to any Person, all liabilities
of  such  Person  under  currency  exchange   agreements,   interest  rate  swap
agreements,  interest rate cap agreements  and interest rate collar  agreements,
and all other agreements or arrangements designed to protect such Person against
fluctuations in interest rates or currency exchange rates.

      "herein", "hereof",  "hereto",  "hereunder" and similar terms contained in
any  Loan  Document  refer  to such  Loan  Document  as a  whole  and not to any
particular Section, paragraph or provision of such Loan Document.

      "Impermissible   Qualification"   means,   relative   to  the  opinion  or
certification of any independent public accountant as to any financial statement
of any Obligor,  any qualification or exception to such opinion or certification
(i) which is of a "going concern" or similar  nature,  (ii) which relates to the
limited scope of  examination of matters  relevant to such  financial  statement
(except,  in the case of matters relating to any acquired business or assets, in
respect of the period prior to the  acquisition by such Obligor of such business
or assets),  or (iii) which  relates to the treatment or  classification  of any
item in such financial statement and which, as a condition to its removal, would
require an  adjustment  to such item the  effect of which  would be to cause the
Borrower to be in default of any of its obligations under Section 7.2.4.

      "including" and "include" means including  without limiting the generality
of any description preceding such term, and, for purposes of each Loan Document,
the  parties  hereto  agree  that  the  rule of  ejusdem  generis  shall  not be
applicable to limit a general statement, which is followed by or referable to an
enumeration of specific matters, to matters similar to the matters  specifically
mentioned.

      "Indebtedness" of any Person means:

            (a) all  obligations  of such Person for  borrowed  money or for the
      deferred purchase price of property or services (exclusive of (i) deferred
      purchase  price  arrangements  in the  nature  of open or  other  accounts
      payable owed to suppliers on normal terms in connection  with the purchase
      of goods and  services in the ordinary  course of  business,  (ii) accrued
      expenses  incurred in the ordinary  course of business and (iii) Specified
      Liabilities  (until  such  time as the  obligation  associated  with  such
      Specified  Liabilities  is recorded as a liability on the balance sheet of
      the Borrower in accordance  with GAAP)) and all obligations of such Person
      evidenced by bonds, debentures, notes or other similar instruments;

            (b) all obligations,  contingent or otherwise,  relative to the face
      amount of all  letters of  credit,  whether  or not  drawn,  and  banker's
      acceptances issued for the account of such Person;

            (c) all Capitalized Lease Liabilities;

            (d) net liabilities of such Person under all Hedging Obligations;

            (e) whether or not so included as  liabilities  in  accordance  with
      GAAP, all Indebtedness of the types referred to in clauses (a) through (d)
      above (excluding  prepaid interest  thereon) secured by a Lien on property
      owned or being purchased by such Person  (including  Indebtedness  arising
      under conditional sales or other title retention  agreements),  whether or
      not such Indebtedness shall have been assumed by such Person or is limited
      in recourse;  provided,  however, that, to the extent such Indebtedness is
      limited in recourse to the assets securing such  Indebtedness,  the amount
      of such  Indebtedness  shall be limited to the fair  market  value of such
      assets;

            (f) for purposes of Section  8.1.5 only,  all other items which,  in
      accordance  with GAAP,  would be included as  liabilities on the liability
      side  of the  balance  sheet  of  such  Person  as of the  date  at  which
      Indebtedness is to be determined;

            (g) all Receivables Facility Outstandings; and

            (h) all  Contingent  Liabilities of such Person in respect of any of
      the foregoing.

For all purposes of this Agreement, the Indebtedness of any Person shall include
the  Indebtedness  of any partnership or joint venture in which such Person is a
general  partner  or a joint  venturer  (but only to the extent  such  Person is
liable for such Indebtedness), but shall not include any preferred stock.

      "Indemnified Liabilities" is defined in Section 10.4.

      "Indemnified Parties" is defined in Section 10.4.

      "Interco  Subordination  Agreement" means the  Intercompany  Subordination
Agreement, substantially in the form of Exhibit J hereto, executed and delivered
by two or more  Obligors  pursuant to the terms of this  Agreement,  as amended,
supplemented, amended and restated or otherwise modified from time to time.

      "Intercompany  Note"  means,  with  respect to the  Borrower or any of its
Subsidiaries,  as the maker thereof, a promissory note substantially in the form
of  Exhibit  A  to  any  Pledge  Agreement  (with  such   modifications  as  the
Administrative  Agent  may  consent  to,  such  consent  not to be  unreasonably
withheld), which promissory note shall evidence all intercompany loans which may
be made  from time to time by the payee  thereunder  to such  maker and shall be
duly endorsed and pledged by the payee in favor of the Administrative Agent.

      "Interest  Coverage Ratio" means,  at the end of any Fiscal  Quarter,  the
ratio computed for the period  consisting of such Fiscal Quarter and each of the
three immediately prior Fiscal Quarters of:

            (a) EBITDA (for all such Fiscal Quarters)

to

            (b) the cash  portion  of  Interest  Expense  (net of cash  interest
      income) for all such  Fiscal  Quarters;  provided  that for the first full
      three Fiscal  Quarters  ending after the Closing  Date,  Interest  Expense
      shall be determined on an Annualized Basis.

      "Interest  Expense"  means,  for  any  applicable  period,  the  aggregate
consolidated  interest  expense of the  Borrower and its  Subsidiaries  for such
applicable period, as determined in accordance with GAAP,  including the portion
of any payments made in respect of Capitalized  Lease  Liabilities  allocable to
interest  expense,  but excluding (to the extent  included in interest  expense)
up-front fees and expenses and the amortization of all deferred financing costs.

      "Interest  Period"  means,  relative  to any LIBO Rate  Loan,  the  period
beginning  on (and  including)  the date on which such LIBO Rate Loan is made or
continued as, or converted into, a LIBO Rate Loan pursuant to Section 2.3 or 2.4
and shall end on (but  exclude) the day which  numerically  corresponds  to such
date  one,  two,  three or six  months  thereafter  (or,  if such  month  has no
numerically  corresponding  day, on the last Business Day of such month), as the
Borrower  may select in its  relevant  notice  pursuant  to Section  2.3 or 2.4;
provided, however, that

            (a) the Borrower shall not be permitted to select  Interest  Periods
      to be in effect at any one time which have  expiration  dates occurring on
      more than eight different dates (it being  understood that there shall not
      be more than  eight  contracts  in respect of LIBO Rate Loans in effect at
      any one time);

            (b) if such  Interest  Period would  otherwise end on a day which is
      not a Business Day, such Interest  Period shall end on the next  following
      Business  Day  (unless  such  next  following  Business  Day is the  first
      Business Day of a calendar month, in which case such Interest Period shall
      end on the  Business Day next  preceding  such  numerically  corresponding
      day); and

            (c) no  Interest  Period  for any Loan may end later than the Stated
      Maturity Date for such Loan.

      "Investment" means, relative to any Person,

            (a) any loan,  advance or extension of credit made by such Person to
      any other Person (other than officers and employees in the ordinary course
      of business for  commissions,  travel,  relocation and similar  expenses),
      including the purchase by such Person of any bonds,  notes,  debentures or
      other debt securities of any other Person; and

            (b) any  Capital  Securities  acquired  by  such Person in any other
      Person.

The amount of any Investment  shall be the original  principal or capital amount
thereof less all returns of principal  or equity  thereon and shall,  if made by
the  transfer or exchange  of property  other than cash,  be deemed to have been
made in an original  principal or capital  amount equal to the fair market value
of such property at the time of such Investment.

      "ISP Rules" is defined in Section 10.9.

      "Issuance  Request" means a Letter of Credit request and certificate  duly
executed by an Authorized Officer of the Borrower,  substantially in the form of
Exhibit B-2 hereto.

      "Issuer" means the  Administrative  Agent in its capacity as Issuer of the
Letters  of Credit.  At the  request  of the  Administrative  Agent and with the
Borrower's  consent  (not to be  unreasonably  withheld),  another  Lender or an
Affiliate  of the  Administrative  Agent may issue one or more Letters of Credit
hereunder.  Furthermore, the parties hereto acknowledge and agree that The Chase
Manhattan Bank and BankBoston, N.A. shall each be deemed to be an "Issuer" under
the terms of this  Agreement  with  respect  to the  Existing  Letters of Credit
issued by each one of them.

      "Junior  PIK  Preferred  Equity"  is  defined  in clause (c) of the fourth
recital.

      "Junior PIK  Preferred  Equity  Documents" is defined in clause (c) of the
fourth recital.

      "Junior  PIK  Preferred  Equity  Holders"  is defined in clause (c) of the
fourth recital.

      "Junior PIK  Preferred  Equity  Issuance"  is defined in clause (c) of the
fourth recital.

      "Lender Assignment Agreement" means an assignment agreement  substantially
in the form of Exhibit K hereto.

      "Lenders" is defined in the preamble (and includes any Person that becomes
a Lender pursuant to Section 10.11.1).

      "Lender's Environmental Liability" means any and all losses,  liabilities,
obligations, penalties, claims, litigation, demands, defenses, costs, judgments,
suits, proceedings,  damages (including consequential damages), disbursements or
expenses of any kind or nature whatsoever  (including reasonable attorneys' fees
at trial and appellate levels and experts' fees and  disbursements  and expenses
incurred in  investigating,  defending  against or prosecuting  any  litigation,
claim or  proceeding)  which may at any time be imposed  upon,  or  asserted  or
awarded against,  the  Administrative  Agent, the Syndication Agent, any Lender,
the  Issuers  or any  of  such  Person's  Affiliates,  shareholders,  directors,
officers, employees, and agents in connection with or arising from:

            (a) any  Hazardous  Material on, in,  under or affecting  all or any
      portion of any  property of the Borrower or any of its  Subsidiaries,  the
      groundwater  thereunder,  or any  surrounding  areas thereof to the extent
      caused by Releases from the Borrower's or any of its  Subsidiaries' or any
      of their respective predecessors' properties;

            (b) any  investigation,  claim,  litigation or proceeding related to
      personal  injury  arising from  exposure or alleged  exposure to Hazardous
      Materials handled by the Borrower or any of its Subsidiaries;

            (c) any  misrepresentation,  inaccuracy  or  breach of any warranty,
      contained or referred to in Section 6.12;

            (d) any  violation  or  claim of violation by the Borrower or any of
      its Subsidiaries of any Environmental Laws; or

            (e) the imposition of any lien for damages caused by or the recovery
      of any costs for the cleanup,  release or threatened  release of Hazardous
      Material by the Borrower or any of its Subsidiaries, or in connection with
      any  property  owned  or  formerly  owned  by the  Borrower  or any of its
      Subsidiaries.

      "Letter of Credit"  means (i) any standby  letters of credit  issued on or
after  the  Closing  Date for the  account  of the  Borrower  or any  Subsidiary
Guarantor  (other than UAS) in accordance  with the terms of this  Agreement and
(ii) each of the Existing Letters of Credit.

      "Letter  of Credit  Commitment"  means the  Issuers'  obligation  to issue
Letters of Credit  pursuant to Section 2.1.2 and, with respect to each Revolving
Loan Lender,  the obligations of each such Lender to participate in such Letters
of Credit pursuant to Section 2.6.1.

      "Letter of Credit Commitment  Amount" means, on any date, a maximum amount
of  $25,000,000,  as such amount may be  permanently  reduced  from time to time
pursuant to Section 2.2.

      "Letter of Credit Outstandings" means, on any date, an amount equal to the
sum of (i) the then  aggregate  amount which is undrawn and available  under all
issued and outstanding  Letters of Credit, and (ii) the then aggregate amount of
all unpaid and outstanding Reimbursement Obligations.

      "Leverage Ratio" means, at the end of any Fiscal Quarter, the ratio of


            (a) Total Debt less cash and Cash  Equivalent  Investments  (in each
      case,  exclusive  of the  Restricted  Cash  Balance  on such  date) of the
      Borrower and its Subsidiaries on a consolidated  basis outstanding at such
      time;

to

            (b) EBITDA for the period of four consecutive  Fiscal Quarters ended
      on such date.

      "LIBO Rate"  means,  with  respect to any LIBO Rate Loan for any  Interest
Period,  the rate  appearing  on Page 3750 of the  Telerate  Service  (or on any
successor or substitute page of such Service,  or any successor to or substitute
for such  Service,  providing  rate  quotations  comparable  to those  currently
provided on such page of such Service, as determined by the Administrative Agent
from  time to time for  purposes  of  providing  quotations  of  interest  rates
applicable to Dollar deposits in the London  interbank  market) at approximately
11:00 a.m.,  London time,  two Business Days prior to the  commencement  of such
Interest Period,  as the rate for Dollar deposits with a maturity  comparable to
such Interest Period.  In the event that such rate is not available at such time
for any  reason,  then the "LIBO  Rate" with  respect to such LIBO Rate Loan for
such Interest  Period shall be the rate at which Dollar  deposits of $5,000,000,
and for a  maturity  comparable  to such  Interest  Period,  are  offered by the
principal  London office of the  Administrative  Agent in immediately  available
funds in the London interbank market at approximately  11:00 a.m.,  London time,
two Business Days prior to the commencement of such Interest Period.

      "LIBO Rate Loan" means a Loan  bearing  interest,  at all times  during an
Interest  Period  applicable to such Loan,  at a rate of interest  determined by
reference to the Adjusted LIBO Rate.

      "LIBOR  Office"  means the  office of a Lender  designated  as its  "LIBOR
Office" on Schedule II hereto or in a Lender Assignment Agreement, or such other
office  designated  from time to time by notice from such Lender to the Borrower
and the Administrative  Agent,  whether or not outside the United States,  which
shall be making or maintaining the LIBO Rate Loans of such Lender.

      "Lien"  means any  security  interest,  mortgage,  pledge,  hypothecation,
assignment,  deposit  arrangement,  encumbrance,  lien (statutory or otherwise),
charge  against or  interest in  property,  or other  priority  or  preferential
arrangement  of any kind or nature  whatsoever,  to secure  payment of a debt or
performance of an obligation.

      "Loan" means, as the context may require, a Revolving Loan, a Term Loan or
a Swing Line Loan of any type.

      "Loan Documents" collectively means this Agreement, the Letters of Credit,
the Notes, each Rate Protection Agreement,  the Interco Subordination Agreement,
the Fee Letter, the Administrative  Agent's Fee Letter,  each agreement pursuant
to which the  Administrative  Agent is granted a Lien to secure the Obligations,
each Credit Extension Request and each other agreement, certificate, document or
instrument  (in each case other than any  Transaction  Documents)  delivered  in
connection with any Loan Document,  whether or not specifically mentioned herein
or therein.

      "Madison" means  Madison  Dearborn  Capital Partners III, L.P., a Delaware
limited  partnership,  Madison  Dearborn  Partners III, L.P., a Delaware limited
partnership,  and any  Person  that the  general  partner  of  Madison  Dearborn
Partners  III,  L.P.  has the  power to direct  or cause  the  direction  of the
management and policies thereof (whether by contract or otherwise).

      "Managing  Agents" means, as the context may require,  the  Administrative
Agent and/or the Syndication Agent.

      "Material  Adverse  Effect"  means a  material  adverse  effect on (i) the
business,  operations,  results of operations,  business  prospects (which could
reasonably  be expected to result in a Default) or  financial  condition  of the
Borrower and its Subsidiaries  taken as a whole, (ii) the rights and remedies of
any Secured Party under any Loan Document or (iii) the ability of any Obligor to
perform its Obligations under any Loan Document.

      "Material Documents" means,  collectively,  the Recapitalization Agreement
(including  any  and all  exhibits  thereto),  the  Preferred  Equity  Documents
(including any and all exhibits thereto),  the Consent  Solicitation  Statement,
and the Organic Documents of the Borrower and the Subsidiary Guarantors, in each
case as amended,  supplemented,  amended and restated or otherwise modified from
time to time in accordance with Section 7.2.12.

      "MDCP" is defined in the first recital.

      "Moody's" means Moody's Investors Service, Inc.

      "Mortgage" means each mortgage,  deed of trust or other agreement,  in any
case in form and substance reasonably  satisfactory to the Administrative Agent,
executed and delivered by any Obligor in favor of the  Administrative  Agent for
the  benefit  of the  Secured  Parties  pursuant  to the  requirements  of  this
Agreement,  under  which a Lien is granted  on the real  property  and  fixtures
described therein, in each case as amended,  supplemented,  amended and restated
or otherwise modified from time to time.

      "NAIC" means the National Association of Insurance Commissioners.

      "Net Debt Proceeds" means with respect to the incurrence, sale or issuance
by the Borrower or any of its Subsidiaries of any  Indebtedness  (other than any
Indebtedness  permitted  by Section  7.2.2,  as such  Section  may be amended or
modified with the consent of the Required Lenders), the excess of:

            (a) the  gross  cash  proceeds  received  by  such  Person from such
      incurrence, sale or issuance,

over

            (b) the  sum of  (i)  all   reasonable  and  customary  underwriting
      commissions and legal,  investment  banking,  brokerage and accounting and
      other professional fees, sales commissions and disbursements and all other
      reasonable fees,  expenses and charges,  in each case actually incurred in
      connection with such incurrence,  sale or issuance and (ii) in the case of
      any Indebtedness  incurred,  sold or issued by any Non-Guarantor that is a
      Foreign  Subsidiary,  any taxes or other costs or expenses  resulting from
      repatriating any such proceeds to the United States.

      "Net Disposition  Proceeds" means,  with respect to any Disposition of any
assets of the Borrower or any of its Subsidiaries  permitted  pursuant to clause
(d) of Section 7.2.11, the excess of

            (a) the gross cash  proceeds  received  by such Person from any such
      Disposition  and any cash  payments when received in respect of promissory
      notes or other non-cash consideration  delivered to such Person in respect
      thereof,

over

            (b) the sum of (i) all  reasonable  and customary  fees and expenses
      with respect to legal,  investment  banking,  brokerage and accounting and
      other professional fees, sales commissions and disbursements and all other
      reasonable fees,  expenses and charges,  in each case actually incurred in
      connection with such  Disposition,  (ii) all Taxes and other  governmental
      costs and  expenses  actually  paid or  estimated  by such Person (in good
      faith)  to  be  payable  in  cash  in  connection  with  such  Disposition
      (including,  in the event of a Disposition  of non-U.S.  assets,  any such
      taxes or other  costs or expenses  resulting  from  repatriating  any such
      proceeds  to the United  States),  (iii)  payments  made by such Person to
      retire  Indebtedness  (other  than the Credit  Extensions)  of such Person
      where payment of such  Indebtedness  is required in  connection  with such
      Disposition  and (iv) reserves for purchase price  adjustments,  including
      earn-out payments,  and retained fixed liabilities that are payable by the
      Borrower or such  Subsidiary in cash to the extent  required under GAAP in
      connection with such Disposition;

provided,  however,  that if,  after the  payment of all Taxes,  purchase  price
adjustments,  including earn-out  payments,  and retained fixed liabilities with
respect to such  Disposition,  the amount of  estimated  Taxes,  purchase  price
adjustments,  including  earn-out payments,  and retained fixed liabilities,  if
any,  pursuant to clause  (b)(ii) or (b)(iv) above exceeded the amount of Taxes,
purchase price  adjustments,  including  earn-out  payments,  and retained fixed
liabilities  amount  actually paid in cash in respect of such  Disposition,  the
aggregate amount of such excess shall, at such time,  constitute Net Disposition
Proceeds.

      "Net Equity  Proceeds"  means with  respect to the sale or issuance by the
Borrower  to any  Person  of any  Capital  Securities  of the  Borrower,  or any
warrants or options with respect to any such Capital  Securities or the exercise
of any such  warrants or options  after the Closing Date (other than any sale or
issuance to, or exercise by, any directors,  officers,  employees or consultants
of the Borrower and its Subsidiaries), the excess of:

            (a) the gross cash proceeds received by the Borrower from such sale,
      exercise or issuance,

over

            (b) all reasonable and customary underwriting commissions and legal,
      investment  banking,  brokerage,  accounting and other  professional fees,
      sales  commissions  and  disbursements  and  all  other  reasonable  fees,
      expenses and charges,  in each case actually  incurred in connection  with
      such sale or issuance.

      "Net  Income"  means,  for  any  period,  the  aggregate  of  all  amounts
(exclusive  of (i)  extraordinary  gains and losses,  (ii) gains and losses from
Dispositions,  and (iii) non-cash restructuring charges, but including dividends
or distributions  paid in cash by OSIFC to the Borrower) which would be included
as net income on the consolidated  financial  statements of the Borrower and its
Subsidiaries for such period;  provided,  however,  that non-recurring  expenses
associated with personnel and facility relocations,  strategic reviews, branding
and Year 2000 compliance  incurred during any of the four Fiscal Quarters ending
prior to the Closing Date shall be included in the determination of Net Income.

      "Non-Domestic Secured Party" means any Secured Party that is not a "United
States person", as defined under Section 7701(a)(30) of the Code.

      "Non-Excluded  Taxes" means any Taxes other than net income and  franchise
Taxes  imposed with  respect to any Secured  Party by a  Governmental  Authority
under the laws of which such Secured Party is organized or in which it maintains
its applicable  lending office or under the  jurisdiction  of which such Secured
Party maintains a fixed place of business or otherwise engages in business.

      "Non-Guarantor"  means Pay Tech, and each other Subsidiary of the Borrower
which is not a Subsidiary Guarantor.

      "Note" means, as the context may require, a Revolving Note, a Term A Note,
a Term B Note or a Swing Line Note.

      "Obligations"  means  all  obligations  (monetary  or  otherwise,  whether
absolute or contingent,  matured or unmatured) of each Obligor  arising under or
in connection with a Loan Document,  including the principal of and premium,  if
any,  and  interest  (including  interest  accruing  during the  pendency of any
proceeding  of the type  described in Section  8.1.9,  whether or not allowed in
such proceeding) on the Loans and all Reimbursement Obligations.

      "Obligor"  means, as the context may require,  the Borrower and each other
Person (other than (i) a Secured Party and (ii) any OSI  Shareholder)  obligated
under any Loan Document.

      "Organic  Document"  means,  relative to any Person,  as  applicable,  its
certificate of incorporation,  by-laws, certificate of partnership,  partnership
agreement,  certificate  of  formation,  limited  liability  agreement  and  all
shareholder agreements, voting trusts and similar arrangements applicable to any
of such Person's partnership  interests,  limited liability company interests or
authorized shares of Capital Securities.

      "OSI Common Stock" means the common stock of the Borrower, $0.01 par value
per share.

      "OSI Shareholders" means MDCP and each other shareholder of the OSI Common
Stock who is obligated under the Shareholders' Pledge Agreement.

      "OSIFC" means OSI Funding Corp., a Delaware corporation and a wholly owned
Subsidiary of the Borrower (which shall be converted to a non-Subsidiary limited
liability company after the Closing Date as contemplated in Section 7.4).

      "OSIFC Family" and "OSIFC Family Member" means OSIFC and/or any Subsidiary
of OSIFC, either collectively or individually, as the context may require.

      "OSIPS"  means  OSI  Portfolio  Services,  Inc. (formerly known as Account
Portfolios,  Inc.), a Delaware  corporation and a wholly owned Subsidiary of the
Borrower.

      "Other Person" is defined in the definition of "Subsidiary".

      "Other Taxes" means any and all stamp,  documentary or similar  taxes,  or
any other  excise or property  taxes or similar  levies that arise on account of
any  payment  made or  required  to be made under any Loan  Document or from the
execution,  delivery,  registration,   recording  or  enforcement  of  any  Loan
Document; provided, that the term "Other Taxes" shall not include any net income
or franchise taxes.

      "Outstanding Amount" is defined in clause (c) of Section 2.3.2.

      "Participant" is defined in Section 10.11.2.

      "Patent Security  Agreement" means any Patent Security  Agreement executed
and  delivered by any Obligor in  substantially  the form of Exhibit A to either
Pledge and Security Agreement, as amended, supplemented, amended and restated or
otherwise modified from time to time.

      "Pay Tech" means Pay Tech, Inc., a Wisconsin corporation and a  Subsidiary
of the Borrower.

      "PBGC"  means the  Pension  Benefit  Guaranty  Corporation  and any entity
succeeding to any or all of its functions under ERISA.

      "Pension Plan" means a "pension  plan", as such term is defined in Section
3(2) of ERISA, which is subject to Title IV of ERISA (other than a multiemployer
plan as defined in Section  4001(a)(3)  of ERISA),  and to which the Borrower or
any corporation, trade or business that is, along with the Borrower, a member of
a Controlled  Group,  may have  liability,  including any liability by reason of
having been a substantial  employer  within the meaning of Section 4063 of ERISA
at any time during the preceding five years,  or by reason of being deemed to be
a contributing sponsor under Section 4069 of ERISA.

      "Percentage"   means,  as  the  context  may  require,   any  Lender's  RL
Percentage, Term A Loan Percentage or Term B Loan Percentage.

      "Perfection  Certificate"  means the Perfection  Certificate  executed and
delivered by an Authorized Officer of each Obligor that is a party to Pledge and
Security  Agreement  pursuant to Section 5.1.15 or 7.1.8,  substantially  in the
form of Exhibit H hereto,  as amended,  supplemented,  amended  and  restated or
otherwise modified from time to time.

      "Permitted  Acquisition"  means an acquisition  of Capital  Securities (by
merger, consolidation,  purchase or otherwise) or of all or substantially all of
the  assets by the  Borrower  or any  Subsidiary  (other  than any OSIFC  Family
Member) from any Person in which the following conditions are satisfied:

            (a) immediately  before and after giving effect to such  acquisition
      no Default shall have occurred and be continuing or would result therefrom
      (including under Section 7.2.1);

            (b) the Borrower shall have delivered to the Administrative  Agent a
      Compliance  Certificate  for the  period  of  four  full  Fiscal  Quarters
      immediately  preceding such  acquisition  (prepared in good faith and in a
      manner and using such methodology which is consistent with the most recent
      financial statements delivered pursuant to Section 7.1.1) giving pro forma
      effect to the consummation of such  acquisition and evidencing  compliance
      with the covenants set forth in Section 7.2.4;

            (c) such acquisition, if an acquisition of Capital Securities, shall
      result in the issuer of such  Capital  Securities  becoming a wholly owned
      Subsidiary; and

            (d) upon  the  consummation  of  such acquisition, the provisions of
      Section 7.1.8 are complied with.

      "Permitted Lien" means any Lien described in Section 7.2.3.

      "Permitted  Portfolio  Acquisition"  is  defined  in clause (m) of Section
7.2.5.

      "Permitted  Receivables  Amount" means (initially)  $100,000,000,  as such
amount may be cumulatively increased from time to time following the 2001 Fiscal
Year (in an  aggregate  amount not to exceed  $55,000,000  over the term of this
Agreement) by the "Increased Amount" set forth below if the Leverage Ratio as of
the last day of any  Fiscal  Year is less than that set forth  below  (provided,
that,  (i) once a particular  Leverage  Ratio has been  achieved,  the Permitted
Receivables  Amount  shall only be  subsequently  increased if at least the next
succeeding minimum Leverage Ratio (the "Next Ratio") is achieved in a subsequent
Fiscal Year and (ii) if, in any given  Fiscal  Year,  the  Leverage  Ratio falls
below the next  succeeding  minimum  Leverage  Ratio below the Next  Ratio,  the
Permitted  Receivables Amount will be cumulatively  increased by the full amount
of the  applicable  Increased  Amounts set forth below (i.e.,  if, at the end of
Fiscal Year 1, the Leverage  Ratio is 2.80:1.00  and,  thereafter,  the Leverage
Ratio is  2.20:1.00  at the end of Fiscal  Year 2, on and as of the  appropriate
date, the Permitted Receivables Amount will be increased by $20,000,000)):


                      Leverage Ratio
                        Less Than               Increased Amount
                      ---------------           ----------------

                       3.25:1.00                  $15,000,000

                       2.75:1.00                  $10,000,000

                       2.25:1.00                  $10,000,000

                       1.75:1.00                  $10,000,000

                       1.25:1.00                  $10,000,000

The Leverage Ratio used to compute the Increased  Amount shall be that set forth
in the Compliance  Certificate  delivered by the Borrower to the  Administrative
Agent for the fourth  Fiscal  Quarter of each  Fiscal Year  (beginning  with the
fourth  Fiscal  Quarter of the 2001 Fiscal Year);  provided,  that the Increased
Amount  shall  only  become  effective  from and  subsequent  to the  date  such
Compliance  Certificate  is  actually  delivered  and  only if  such  Compliance
Certificate  also  demonstrates  that (i) no Default  shall have occurred and be
continuing and (ii) the Borrower was in compliance  with the covenants set forth
in Section 7.2.4 during the fourth Fiscal  Quarter of the Fiscal Year in respect
of which such Compliance Certificate is delivered.

      "Permitted  Receivables  Transaction" means any transaction (including any
Alternative  Receivables  Program),  providing  for  the  sale or  financing  of
Accounts with  customary  limited  recourse based on the  collectability  of the
Accounts sold,  consummated  pursuant to and in accordance  with the Receivables
Documents.

      "Permitted  Refinancing"  means,  as to any  Indebtedness  (other than the
Obligations),  the  incurrence of other  Indebtedness  (whether with the same or
different  lenders) to refinance  such existing  Indebtedness  or the amendment,
renewal or other modification of such existing  Indebtedness;  provided that, in
the case of such other  Indebtedness  or modified  Indebtedness,  the  following
conditions are satisfied:

            (i) the  weighted  average life to maturity of such  refinancing  or
      modified  Indebtedness  shall be  greater  than or  equal to the  weighted
      average life to maturity of the Indebtedness being refinanced or modified,
      and the first scheduled  principal  payment in respect of such refinancing
      or modified  Indebtedness  shall not be earlier  than the first  scheduled
      principal  payment in  respect of the  Indebtedness  being  refinanced  or
      modified;

            (ii)  the  principal   amount  of  such   refinancing   or  modified
      Indebtedness  shall be less  than or equal to the  principal  amount  then
      outstanding of the Indebtedness being refinanced or modified;

            (iii)  the respective obligor or obligors shall be the same on
      the refinancing or modified Indebtedness as on the Indebtedness being
      refinanced or modified;

            (iv)  the  security,   if  any,  for  the  refinancing  or  modified
      Indebtedness  shall  be the  same  as  that  for  the  Indebtedness  being
      refinanced or modified (except to the extent that less security is granted
      to holders of the refinancing Indebtedness or modified Indebtedness);

            (v) the refinancing or modified  Indebtedness is subordinated to the
      Obligations  to the same  degree,  if any,  or to a greater  degree as the
      Indebtedness being refinanced or modified; and

            (vi)  with  respect  to  any  refinancing  or  modification  of  the
      Indebtedness  evidenced  by the  Subordinated  Notes,  no  material  terms
      applicable  to  such   refinancing  or  modified   Indebtedness   and,  if
      applicable,  the  related  guarantees  of  such  refinancing  or  modified
      Indebtedness (including covenants, events of default,  acceleration rights
      and remedies)  shall be more favorable to the lenders with respect to such
      refinancing  or modified  Indebtedness  than the terms that are applicable
      under the  instruments  and  documents  governing the  Indebtedness  being
      refinanced or modified.

      "Person" means any natural person, corporation, limited liability company,
partnership,  joint venture, association,  trust or unincorporated organization,
Governmental  Authority  or  any  other  legal  entity,  whether  acting  in  an
individual, fiduciary or other capacity.

      "PIK Preferred Equity" is defined in clause (b) of the fourth recital.

      "PIK  Preferred  Equity  Documents" is defined in clause (b) of the fourth
recital.

      "PIK  Preferred  Equity  Holders"  is  defined in clause (b) of the fourth
recital.

      "PIK  Preferred  Equity  Issuance"  is defined in clause (b) of the fourth
recital.

      "Pledge  Agreement"  means, as the context may require,  the Shareholders'
Pledge  Agreement,  the  Borrower  Pledge  and  Security  Agreement  and/or  the
Subsidiary Pledge and Security Agreement.

      "Pledge and Security  Agreement"  means,  as the context may require,  the
Borrower Pledge and Security Agreement and/or the Subsidiary Pledge and Security
Agreement.

      "Pledged  Subsidiary"  means  each  Subsidiary  in  respect  of which  the
Administrative  Agent has been granted a security interest in or a pledge of (i)
any of the Capital  Securities of such Subsidiary or (ii) any Intercompany Notes
of such Subsidiary owing to the Borrower or another Subsidiary.

      "Preferred Equity" is defined in clause (c) of the fourth recital.

      "Preferred  Equity  Documents"  is  defined  in clause  (c) of the  fourth
recital.

      "Preferred Equity Holders" is defined in clause (c) of the fourth recital.

      "Preferred  Equity  Issuance"  is  defined  in  clause  (c) of the  fourth
recital.

      "Prime Rate" means the rate of interest per annum publicly  announced from
time to time  by  Fleet  National  Bank,  as its  prime  rate in  effect  at its
principal office in Boston,  Massachusetts;  each change in the Prime Rate shall
be effective  from and including  the date such change is publicly  announced as
being effective.

      "Public Market" shall exist if (i) a Public Offering has been  consummated
and (ii) any Capital Securities of the Borrower has been distributed by means of
an effective registration statement under the Securities Act.

      "Public  Offering"  means a public  offering of Capital  Securities of the
Borrower  pursuant to an effective  registration  statement under the Securities
Act.

      "Quarterly  Payment Date" means the 15th day of January,  April,  July and
October, or, if any such day is not a Business Day, the next succeeding Business
Day.

      "Rate Protection Agreement" means,  collectively,  any interest rate swap,
cap,  collar or similar  agreement  entered  into by the  Borrower or any of its
Subsidiaries  under which the  counterparty of such agreement is (or at the time
such agreement was entered into, was) a Lender or an Affiliate of a Lender.

      "Recapitalization" is defined in the first recital.

      "Recapitalization Agreement" is defined in the first recital.

      "Receivables  Agreement" means that certain Sale and Servicing  Agreement,
dated as of October 28,  1998,  by and among the  Borrower,  Gulf State  Credit,
L.L.C., OSIFC and OSIPS, as in effect on the Closing Date.

      "Receivables Documents" means the Receivables Agreement,  the Triple-A One
Credit  Agreement,  the Triple-A One Commercial  Paper, and the Variable Funding
Notes, in each case as amended, supplemented,  amended and restated or otherwise
modified from time to time in accordance with Section 7.2.12.

      "Receivables  Facility  Outstandings" means, at any date of determination,
the  principal  amount of  commercial  paper  issued and  outstanding  under the
Triple-A  One  Credit  Agreement  and  pursuant  to  the  Permitted  Receivables
Transaction.

      "Refinancing" is defined in the second recital.

      "Refunded Swing Line Loans" is defined in clause (b) of Section 2.3.2.

      "Register" is defined in clause (b)(i) of Section 2.7.

      "Reimbursement Obligation" is defined in Section 2.6.3.

      "Related  Fund"  means,  with  respect to any  Lender  that is a fund that
invests in commercial loans, any other fund that invests in commercial loans and
is managed or advised  by the same  investment  advisor as such  Lender or by an
Affiliate of such investment advisor.

      "Release" means a "release", as such term is defined in CERCLA.

      "Replacement Lender" is defined in Section 4.11.

      "Replacement Notice" is defined in Section 4.11.

      "Repurchase  Payments" means amounts  expended to repurchase,  redeem,  or
otherwise  retire  for value any  shares of the  Borrower's  Capital  Securities
(together  with options or warrants in respect of any thereof) held by officers,
directors,  employees and individual persons who are consultants of the Borrower
(or any of their respective estates or beneficiaries under such estates).

      "Required Lenders" means, at any time, Lenders holding at least 51% of the
Total Exposure Amount.

      "Resource Conservation and Recovery Act" means the  Resource  Conservation
and Recovery Act, 42 U.S.C. Section 6901, et seq., as amended.

      "Restricted Cash Balance" means, as of the last day of any Fiscal Quarter,
the aggregate amount of all cash, deposits and Cash Equivalent Investments which
is not owned by the  Borrower  or any of its  Subsidiaries  but instead is being
held by the  Borrower  or any such  Subsidiary  for the  benefit of any of their
respective  customers  which are not included as "cash and cash  equivalents" on
the consolidated balance sheet of the Borrower and its Subsidiaries.

      "Restricted  Payment"  means the  declaration  or payment of any  dividend
(other than  dividends to be paid or in fact paid in Capital  Securities  of the
Borrower or any  Subsidiary or by an increase in the  liquidation  preference of
any Capital  Securities of the Borrower or any  Subsidiary) on, or the making of
any payment or distribution on account of, or setting apart assets for a sinking
or other analogous fund for, the purchase, redemption, defeasance, retirement or
other  acquisition  of any class of Capital  Securities  of the  Borrower or any
Subsidiary  or any warrants or options to purchase any such Capital  Securities,
whether  now or  hereafter  outstanding,  or the making of any other  payment or
distribution  (other  than  in  Capital  Securities  or by an  increase  in  the
liquidation  preference  of  any  Capital  Securities  of  the  Borrower  or any
Subsidiary) in respect thereof,  either directly or indirectly,  whether in cash
or property, obligations of the Borrower or any Subsidiary or otherwise.

      "Revolving Loan" is defined in Section 2.1.1.

      "Revolving Loan Commitment" means,  relative to any Lender,  such Lender's
obligation (if any) to make Revolving Loans pursuant to Section 2.1.1.

      "Revolving Loan Commitment  Amount" means,  on any date,  $75,000,000,  as
such amount may be reduced from time to time pursuant to Section 2.2.

      "Revolving Loan Commitment Termination Date" means the earliest of

            (a) December 10, 2005;

            (b) the  date on which  the  Revolving  Loan  Commitment  Amount  is
      terminated  in full or  reduced  to zero  pursuant  to the  terms  of this
      Agreement; and

            (c) the date on which any Commitment Termination Event occurs.

Upon the occurrence of any event  described in the preceding  clause (b) or (c),
the Revolving Loan  Commitments  shall terminate  automatically  and without any
further action.

      "Revolving Loan Lender" is defined in Section 2.1.1.

      "Revolving  Note" means a promissory  note of the Borrower  payable to any
Revolving  Loan  Lender,  in the form of Exhibit A-1 hereto (as such  promissory
note  may be  amended,  endorsed  or  otherwise  modified  from  time to  time),
evidencing  the aggregate  Indebtedness  of the Borrower to such  Revolving Loan
Lender  resulting from  outstanding  Revolving  Loans,  and also means all other
promissory notes accepted from time to time in substitution  therefor or renewal
thereof.

      "RL Percentage" means,  relative to any Lender, the applicable  percentage
relating to Revolving  Loans set forth on Schedule II hereto under the Revolving
Loan Commitment column or set forth in a Lender  Assignment  Agreement under the
Revolving Loan Commitment  column,  as such percentage may be adjusted from time
to time pursuant to Lender Assignment Agreements executed by such Lender and its
Assignee Lender and delivered  pursuant to Section  10.11.1.  A Lender shall not
have any Revolving Loan  Commitment if its  percentage  under the Revolving Loan
Commitment column is zero.

      "Rollover Shareholders" is defined in clause (ii) of the first recital.

      "S&P" means Standard & Poor's Rating Services,  a division of McGraw-Hill,
Inc.

      "SEC" means the Securities and Exchange Commission.

      "Secured  Parties"  means,  collectively,  the Lenders,  the Issuers,  the
Managing Agents, each counterparty to a Rate Protection Agreement that is (or at
the time such Rate  Protection  Agreement was entered into,  was) a Lender or an
Affiliate  thereof  and (in each  case),  each of their  respective  successors,
transferees and assigns.

      "Securities Act" means the Securities Act of 1933, as amended.

      "Shareholders'  Pledge Agreement" means the Pledge Agreement  executed and
delivered by each of the OSI Shareholders,  substantially in the form of Exhibit
G-1 hereto, as amended, supplemented, amended and restated or otherwise modified
from time to time.

      "Solicitation" is defined in the third recital.

      "Solvent"  means,  with  respect to any Person and its  Subsidiaries  on a
particular  date,  that on such date (a) the fair value of the  property of such
Person and its  Subsidiaries  on a consolidated  basis is greater than the total
amount of liabilities,  including contingent liabilities, of such Person and its
Subsidiaries on a consolidated  basis, (b) the present fair salable value of the
assets of such Person and its  Subsidiaries on a consolidated  basis is not less
than the amount  that will be  required to pay the  probable  liability  of such
Person and its Subsidiaries on a consolidated  basis on its debts as they become
absolute and  matured,  (c) such Person does not intend to, and does not believe
that it or its Subsidiaries  will, incur debts or liabilities beyond the ability
of such Person and its Subsidiaries to pay as such debts and liabilities mature,
and (d) such Person and its Subsidiaries on a consolidated  basis is not engaged
in  business  or a  transaction,  and  such  Person  and its  Subsidiaries  on a
consolidated  basis is not about to engage in  business  or a  transaction,  for
which the property of such Person and its  Subsidiaries on a consolidated  basis
would  constitute  an  unreasonably  small  capital.  The  amount of  Contingent
Liabilities  at any time shall be computed as the amount  that,  in light of all
the facts and circumstances existing at such time, can reasonably be expected to
become an actual or  matured  liability,  including  as an asset all  Contingent
Liabilities  and  indemnifications  provided  by a third  party in favor of such
Person and its Subsidiaries.

      "Specified  Liabilities"  means  liabilities of the Borrower or any of its
Subsidiaries  arising  from  agreements  delivered  after  the  Closing  Date in
connection  with  acquisitions  or  dispositions  of  any  business,  assets  or
Subsidiary  of  the  Borrower  or  any  of  its   Subsidiaries   in  respect  of
indemnification, adjustment of purchase price (including earn-out arrangements),
similar  obligations  or from  guarantees or letters of credit,  surety bonds or
performance  bonds  securing  the  performance  of  the  Borrower  or  any  such
Subsidiary pursuant to such agreements.

      "Stated Amount" means, on any date and with respect to a particular Letter
of Credit,  the total  amount  then  available  to be drawn under such Letter of
Credit.

      "Stated Expiry Date" is defined in Section 2.6.

      "Stated Maturity Date" means

            (a) with respect to all Term A Loans, December 10, 2005;

            (b) with respect to all Term B Loans, June 10, 2006; and

            (c) with  respect  to all  Revolving  Loans  and Swing  Line  Loans,
      December 10, 2005.

      "Statutory  Reserve Rate" means a fraction  (expressed as a decimal),  the
numerator of which is the number one and the  denominator of which is the number
of one minus the aggregate of the maximum  reserve  percentages  (including  any
marginal,  special,  emergency or supplemental  reserves) expressed as a decimal
established  by the  Board to which the  Administrative  Agent is  subject  with
respect to the Adjusted LIBO Rate, for eurocurrency  funding (currently referred
to as  "Eurocurrency  Liabilities"  in Regulation D of the Board).  Such reserve
percentages shall include those imposed pursuant to such Regulation D. LIBO Rate
Loans shall be deemed to  constitute  eurocurrency  funding and to be subject to
such reserve requirements without benefit of or credit for proration, exemptions
or offsets  that may be  available  from time to time to any  Lender  under such
Regulation D or any comparable  regulation.  The Statutory Reserve Rate shall be
adjusted  automatically  on and as of the  effective  date of any  change in any
reserve percentage.

      "Student Loan Collection  Business" means billing,  portfolio  management,
default  aversion and debt  collection  services  for the purpose of  collecting
loans issued or guaranteed under a student financial assistance program.

      "Subordinated   Debt"  means   unsecured   Indebtedness  of  each  Obligor
(including the Indebtedness evidenced by the Subordinated Notes) subordinated in
right  of  payment  to the  Obligations  pursuant  to  documentation  containing
redemption and other  prepayment  events,  maturities,  amortization  schedules,
covenants,  events of  default,  remedies,  acceleration  rights,  subordination
provisions and other material terms satisfactory to the Required Lenders.

      "Subordinated Debt Documents" means,  collectively,  the Subordinated Note
Indenture and each of the loan agreements, indentures, note purchase agreements,
promissory notes, guarantees,  and other instruments (including the Subordinated
Notes) and  agreements  evidencing the terms of  Subordinated  Debt, as amended,
supplemented,  waived,  amended and restated or otherwise modified in accordance
with Section 7.2.12.

      "Subordinated Note Holders" is defined in the third recital.

      "Subordinated Note Indenture" means the Indenture, dated November 6, 1996,
between the Borrower,  the guarantors  signatory  thereto,  and Wilmington Trust
Company,  as  trustee,  as in effect on the  Closing  Date and,  thereafter,  as
amended, supplemented,  amended and restated or otherwise modified in accordance
with Section 7.2.12, and any refinancings or replacements thereof.

      "Subordinated  Notes" means the Borrower's 11% senior  subordinated  notes
due  2006,  as in effect  on the  Closing  Date  and,  thereafter,  as  amended,
supplemented,  amended and restated or  otherwise  modified in  accordance  with
Section 7.2.12.

      "Subordination Provisions" is defined in Section 8.1.11.

      "Subsidiary"  means, with respect to any Person, any corporation,  limited
liability  company,  partnership or other entity ("Other  Person") of which more
than 50% of the Voting Securities of such Other Person  (irrespective of whether
at the time  Capital  Securities  of any other  class or  classes  of such Other
Person shall or might have voting power upon the occurrence of any  contingency)
is at the time  directly or indirectly  owned or  controlled by such Person,  by
such Person and one or more other Subsidiaries of such Person, or by one or more
other Subsidiaries of such Person.

      "Subsidiary  Guarantor"  means each Domestic  Subsidiary that has executed
and  delivered  to  the  Administrative  Agent  the  Subsidiary  Guaranty  (or a
supplement thereto) pursuant to the terms of this Agreement.

      "Subsidiary Guaranty" means the subsidiary guaranty executed and delivered
by  each  Subsidiary   Guarantor  pursuant  to  the  terms  of  this  Agreement,
substantially in the form of Exhibit F hereto, as amended, supplemented, amended
and restated or otherwise modified from time to time.

      "Subsidiary  Pledge and Security  Agreement" means the Pledge and Security
Agreement  executed and delivered by an Authorized  Officer of each  Subsidiary,
substantially in the form of Exhibit G-3 hereto,  together with any supplemental
Foreign Pledge  Agreements  delivered from time to time pursuant to the terms of
the  Pledge  and  Security  Agreement,  in each case as  amended,  supplemented,
amended and restated or otherwise modified from time to time.

      "Summary" is defined in clause (a) of Section 7.1.13.

      "Swing Line Lender" means the Administrative Agent, in its capacity as the
Swing Line Lender.

      "Swing Line Loan" is defined in clause (b) of Section 2.1.1.

      "Swing Line Loan Commitment" is defined in clause (b) of Section 2.1.1.

      "Swing Line Loan  Commitment  Amount" means, on any date,  $7,500,000,  as
such amount may be reduced from time to time pursuant to Section 2.2.

      "Swing Line Note" means a promissory  note of the Borrower  payable to the
Swing Line Lender,  in the form of Exhibit A-4 hereto (as such  promissory  note
may be amended,  endorsed or otherwise  modified from time to time),  evidencing
the aggregate  Indebtedness  of the Borrower to the Swing Line Lender  resulting
from  outstanding  Swing Line Loans,  and also means all other  promissory notes
accepted from time to time in substitution therefor or renewal thereof.

      "Syndication Agent" is defined in the preamble.

      "Taxes" means any and all income,  stamp or other taxes,  duties,  levies,
imposts,  charges,  assessments,   fees,  deductions  or  withholdings,  now  or
hereafter imposed, levied,  collected,  withheld or assessed by any Governmental
Authority,  and all  interest,  penalties  or similar  liabilities  with respect
thereto.

      "Term A Loan" is defined in Section 2.1.3.

      "Term A Loan  Commitment"  means,  relative to any Lender,  such  Lender's
obligation (if any) to make Term A Loans pursuant to Section 2.1.3.

      "Term A Loan Commitment Amount" means, on any date, $150,000,000.

      "Term A Loan  Commitment  Termination  Date"  means the earlier of (a) the
Closing Date (immediately after the making of the Term A Loans on such date) and
(b) the  date on  which  any  Commitment  Termination  Event  occurs.  Upon  the
occurrence  of any  event  described  in  clause  (a) or  (b),  the  Term A Loan
Commitments shall terminate automatically and without any further action.

      "Term A Note"  means a  promissory  note of the  Borrower  payable  to any
Lender,  in the form of  Exhibit  A-2  hereto  (as such  promissory  note may be
amended,  endorsed or  otherwise  modified  from time to time),  evidencing  the
aggregate Indebtedness of the Borrower to such Lender resulting from outstanding
Term A Loans,  and also means all other  promissory  notes accepted from time to
time in substitution therefor or renewal thereof.

      "Term A Loan  Percentage"  means,  relative to any Lender,  the applicable
percentage  relating to Term A Loans set forth on  Schedule II hereto  under the
Term A Loan  Commitment  column  or set forth in a Lender  Assignment  Agreement
under the Term A Loan Commitment column, as such percentage may be adjusted from
time to time pursuant to Lender  Assignment  Agreements  executed by such Lender
and its Assignee  Lender and  delivered  pursuant to Section  10.11.1.  A Lender
shall not have any Term A Loan  Commitment  if its  percentage  under the Term A
Loan Commitment column is zero.

      "Term B Loan" is defined in Section 2.1.4.

      "Term B Loan  Commitment"  means,  relative to any Lender,  such  Lender's
obligation (if any) to make Term B Loans pursuant to Section 2.1.4.

      "Term B Loan Commitment Amount" means, on any date, $250,000,000.

      "Term B Loan  Commitment  Termination  Date"  means the earlier of (a) the
Closing Date (immediately after the making of the Term B Loans on such date); or
(b) the  date on  which  any  Commitment  Termination  Event  occurs.  Upon  the
occurrence  of any  event  described  in  clause  (a) or  (b),  the  Term B Loan
Commitments shall terminate automatically and without any further action.

      "Term B Note"  means a  promissory  note of the  Borrower  payable  to any
Lender,  in the form of  Exhibit  A-3  hereto  (as such  promissory  note may be
amended,  endorsed or  otherwise  modified  from time to time),  evidencing  the
aggregate Indebtedness of the Borrower to such Lender resulting from outstanding
Term B Loans,  and also means all other  promissory  notes accepted from time to
time in substitution therefor or renewal thereof.

      "Term B Loan  Percentage"  means,  relative to any Lender,  the applicable
percentage  relating to Term B Loans set forth on  Schedule II hereto  under the
Term B Loan  Commitment  column  or set forth in a Lender  Assignment  Agreement
under the Term B Loan Commitment column, as such percentage may be adjusted from
time to time pursuant to Lender  Assignment  Agreements  executed by such Lender
and its Assignee  Lender and  delivered  pursuant to Section  10.11.1.  A Lender
shall not have any Term B Loan  Commitment  if its  percentage  under the Term B
Loan Commitment column is zero.

      "Term Loans" means, collectively, the Term A Loans and the Term B Loans.

      "Termination  Date" means the date on which all Obligations have been paid
in full (other than indemnity  obligations not yet due and payable) in cash, all
Letters of Credit have been terminated, expired or Cash Collateralized, all Rate
Protection  Agreements  have been  terminated  and all  Commitments  shall  have
terminated.

      "Total Debt" means, on any date, the outstanding  principal  amount of all
Indebtedness  of the Borrower and its  Subsidiaries  of the type  referred to in
clauses (a), (b) and (c), in each case, of the definition of "Indebtedness" and,
without  duplication,  any  Contingent  Liability  in  respect  of  any  of  the
foregoing.

      "Total Exposure Amount" means, on any date of  determination  (and without
duplication),  the  outstanding  principal  amount of all Loans,  the  aggregate
amount of all  Letter  of Credit  Outstandings  and the  unfunded  amount of the
Commitments.

      "Trademark  Security  Agreement"  means any Trademark  Security  Agreement
executed and delivered by any Obligor  substantially in the form of Exhibit B to
either  Pledge and Security  Agreement,  as amended,  supplemented,  amended and
restated or otherwise modified from time to time.

      "Tranche" means, as the context may require,  the Term A Loans, the Term B
Loans or the Revolving Loans.

      "Transaction" is defined in the fourth recital.

      "Transaction Documents" means each of the Material Documents and all other
agreements, documents, instruments,  certificates, filings, consents, approvals,
board  of  directors  resolutions  and  opinions  furnished  pursuant  to  or in
connection with the  Recapitalization,  the  Refinancing,  the Preferred  Equity
Issuances, the Solicitation,  and the other transactions  contemplated hereby or
thereby,  in  each  case as  amended,  supplemented,  amended  and  restated  or
otherwise modified from time to time in accordance with Section 7.2.12.

      "Triple-A One" means Triple-A One Funding Corp., a Delaware corporation.

      "Triple-A  Commercial Paper" means commercial paper issued by Triple-A One
to fund advances made by Triple-A One to OSIFC evidenced by the Variable Funding
Notes.

      "Triple-A One Credit  Agreement" means the Triple-A One Credit  Agreement,
dated as of October 28, 1998,  among  OSIFC,  Triple-A  One, and MBIA  Insurance
Corporation, as in effect on the Closing Date.

      "type" means,  relative to any Loan,  the portion  thereof,  if any, being
maintained as a Base Rate Loan or a LIBO Rate Loan.

      "UAS" means University Accounting Service, Inc., a Wisconsin  corporation,
as such corporation's name may be changed from time to time.

      "UCC" means the Uniform  Commercial Code as in effect from time to time in
the State of New York;  provided,  that if, with respect to any Filing Statement
or by  reason  of any  provisions  of  law,  the  perfection  or the  effect  of
perfection  or  non-perfection   of  the  security   interests  granted  to  the
Administrative Agent pursuant to the applicable Loan Document is governed by the
Uniform  Commercial  Code as in effect in a  jurisdiction  of the United  States
other than New York,  UCC means the  Uniform  Commercial  Code as in effect from
time to time in such other  jurisdiction  for purposes of the provisions of each
Loan Document and any Filing Statement  relating to such perfection or effect of
perfection or non-perfection.

      "United States" or  "U.S."  means  the United States of America, its fifty
states and the District of Columbia.

      "Variable Funding Notes" means,  collectively,  the variable funding notes
or  certificates  issued by OSIFC to  Triple-A  One to finance  the  purchase of
receivables by OSIFC pursuant to the Triple-A One Credit Agreement, as in effect
on the Closing Date.

      "Voting Securities" means, with respect to any Person,  Capital Securities
of any  class  or kind  ordinarily  having  the  power  to vote  (that  is,  not
contingent  on the  happening  of any  event)  for the  election  of  directors,
managers or other voting members of the governing body of such Person.

      "Welfare Plan" means a "welfare  plan", as such term is defined in Section
3(1) of ERISA.

      "wholly  owned" refers to any  Subsidiary  all of the  outstanding  common
stock  (or  similar  equity  interest)  of  which  (other  than  any  director's
qualifying  shares or  investments by foreign  nationals  mandated by applicable
laws) is owned directly or indirectly by the Borrower.

      SECTION 1.2. Use of Defined Terms. Unless otherwise defined or the context
otherwise  requires,  terms for which  meanings are  provided in this  Agreement
shall  have  such  meanings  when  used  in each  other  Loan  Document  and the
Disclosure Schedule, and each notice and other communication delivered from time
to time in connection with any Loan Document.

      SECTION 1.3. Cross-References. Unless otherwise specified, references in a
Loan  Document  to any  Article or Section  are  references  to such  Article or
Section  of such Loan  Document,  and  references  in any  Article,  Section  or
definition to any clause are references to such clause of such Article,  Section
or definition.

      SECTION 1.4.  Accounting  and  Financial  Determinations;  etc. (a) Unless
otherwise  specified,  all accounting  terms used in each Loan Document shall be
interpreted,  and all  accounting  determinations  and  computations  thereunder
(including  under Section 7.2.4 and the definitions  used in such  calculations)
shall be made, in accordance with those generally accepted accounting principles
("GAAP") applied in the preparation of the financial  statements  referred to in
clause (a) of Section 5.1.8. Unless otherwise expressly provided,  all financial
covenants and defined financial terms shall be computed on a consolidated  basis
for the Borrower and its  Subsidiaries  (other than the OSIFC  Family),  in each
case without duplication.

      (b) For purposes of computing the Leverage  Ratio,  the Interest  Coverage
Ratio and the Fixed  Charge  Coverage  Ratio,  such  ratios  (and any  financial
calculations  or components  required to be made or included  therein)  shall be
determined,  with respect to the relevant period,  after giving pro forma effect
to each acquisition and Disposition of a Person,  business or asset  consummated
during such period,  together with all transactions relating thereto consummated
during  such  period  (including  any  incurrence,  assumption,  refinancing  or
repayment of  Indebtedness),  as if such  acquisition,  Disposition  and related
transactions had been consummated on the first day of such period,  in each case
based on historical  actual  results  accounted for in accordance  with GAAP. In
furtherance  of,  and  not  in  limitation  of,  the  preceding  sentence,   any
determination  to be  made  in  accordance  with  this  clause  for  any  period
commencing  prior to the  Closing  Date  shall  give  pro  forma  effect  to the
Transaction as provided in the preceding sentence.

                                   ARTICLE II

                       COMMITMENTS, BORROWING AND ISSUANCE

                    PROCEDURES, NOTES AND LETTERS OF CREDIT

      SECTION 2.1.  Commitments.   On the terms and subject to the conditions of
this  Agreement,  the  Lenders and the  Issuers  severally  agree to make Credit
Extensions as set forth below.

      SECTION 2.1.1.  Revolving  Loan Commitment and Swing Line Loan Commitment.
From time to time on any Business Day occurring  from and after the Closing Date
but prior to the Revolving Loan Commitment Termination Date,

            (a) each Lender that has a Revolving Loan Commitment (referred to as
      a "Revolving  Loan  Lender")  agrees that it will make loans  (relative to
      such Lender, its "Revolving Loans") to the Borrower equal to such Lender's
      RL Percentage of the aggregate  amount of each  Borrowing of the Revolving
      Loans requested by the Borrower to be made on such day; and

            (bi the Swing Line Lender agrees that it will make loans (its "Swing
      Line Loans") to the Borrower  equal to the  principal  amount of the Swing
      Line Loan requested by the Borrower to be made on such day. The Commitment
      of the Swing Line Lender described in this clause is herein referred to as
      its "Swing Line Loan Commitment".

On the terms and subject to the conditions hereof, the Borrower may from time to
time  borrow,  prepay and  reborrow  Revolving  Loans and Swing Line  Loans.  No
Revolving  Loan Lender shall be permitted or required to make any Revolving Loan
if, after giving effect thereto, the aggregate  outstanding  principal amount of
all Revolving  Loans of such Revolving Loan Lender,  together with such Lender's
RL  Percentage  of the  aggregate  amount of all Swing  Line Loans and Letter of
Credit  Outstandings,  would  exceed  such  Lender's RL  Percentage  of the then
existing  Revolving Loan Commitment Amount.  Furthermore,  the Swing Line Lender
shall not be  permitted  or required to make Swing Line Loans if,  after  giving
effect thereto, (i) the aggregate outstanding principal amount of all Swing Line
Loans would exceed the then existing Swing Line Loan  Commitment  Amount or (ii)
unless otherwise agreed to by the Swing Line Lender, in its sole discretion, the
sum of all Swing Line Loans and  Revolving  Loans made by the Swing Line  Lender
plus the Swing Line Lender's RL Percentage of the aggregate  amount of Letter of
Credit  Outstandings  would exceed the Swing Line  Lender's RL Percentage of the
then existing Revolving Loan Commitment Amount.

      SECTION 2.1.2.  Letter  of Credit  Commitment.  Each of the parties hereto
acknowledge  and agree that all  Existing  Letters of Credit  shall  continue as
Letters of Credit for all purposes under the Loan Documents.  In addition,  from
time to time on any Business Day  occurring  from and after the Closing Date but
prior to the Revolving Loan Commitment Termination Date, each Issuer agrees that
it will, to the extent requested by the Borrower,

            (a)  issue  one  or  more  Letters  of  Credit  in the Stated Amount
      requested by the Borrower on such day; or

            (b) extend the Stated Expiry Date of an existing  standby  Letter of
      Credit previously issued hereunder.

No Stated  Expiry Date shall be scheduled to occur beyond the earlier of (i) the
Revolving Loan Commitment  Termination  Date and (ii) unless otherwise agreed to
by the applicable Issuer in its sole discretion,  one year from the date of such
issuance or  extension.  No Issuer  shall be  permitted or required to issue any
Letter of Credit if, after giving effect  thereto,  (i) the aggregate  amount of
all Letter of Credit  Outstandings  would exceed the Letter of Credit Commitment
Amount  or  (ii)  the  sum of the  aggregate  amount  of all  Letter  of  Credit
Outstandings  plus the aggregate  principal  amount of all  Revolving  Loans and
Swing Line Loans then  outstanding  would exceed the Revolving  Loan  Commitment
Amount.

      SECTION  2.1.3.  Term  A Loan  Commitment.  In a single  Borrowing  on any
Business  Day  occurring on or prior to the Term A Loan  Commitment  Termination
Date,  each  Lender that has a Term A Loan  Commitment  agrees that it will make
loans  (relative  to such Lender,  its "Term A Loans") to the Borrower  equal to
such Lender's Term A Loan Percentage of the aggregate amount of the Borrowing of
Term A Loans  requested  by the Borrower to be made on such day. No amounts paid
or prepaid with respect to Term A Loans may be reborrowed.

      SECTION  2.1.4.  Term  B Loan  Commitment.  In a single  Borrowing  on any
Business  Day  occurring on or prior to the Term B Loan  Commitment  Termination
Date,  each  Lender that has a Term B Loan  Commitment  agrees that it will make
loans  (relative  to such Lender,  its "Term B Loans") to the Borrower  equal to
such Lender's Term B Loan Percentage of the aggregate amount of the Borrowing of
Term B Loans  requested  by the Borrower to be made on such day. No amounts paid
or prepaid with respect to Term B Loans may be reborrowed.

      SECTION  2.2.  Reduction  of   the  Commitment  Amounts.   The  Commitment
Amounts are subject to reduction from time to time pursuant to this Section.

      SECTION  2.2.1.  Optional.   The  Borrower  may,  from time to time on any
Business Day  occurring on and after the Closing  Date,  voluntarily  reduce the
amount of the Revolving Loan Commitment  Amount,  the Swing Line Loan Commitment
Amount  or the  Letter  of  Credit  Commitment  Amount  on the  Business  Day so
specified by the Borrower;  provided,  however,  that all such reductions  shall
require at least three Business Day's prior notice to the  Administrative  Agent
and be permanent, and any partial reduction of any Commitment Amount shall be in
a minimum  amount of $500,000  and in an  integral  multiple  of  $100,000.  Any
optional or mandatory reduction of the Revolving Loan Commitment Amount pursuant
to the terms of this  Agreement  which  reduces the  Revolving  Loan  Commitment
Amount below the sum of (i) the Swing Line Loan  Commitment  Amount and (ii) the
Letter  of  Credit   Commitment   Amount  shall  result  in  an  automatic   and
corresponding  reduction of the Swing Line Loan Commitment  Amount and/or Letter
of Credit  Commitment  Amount (as  directed  by the  Borrower in a notice to the
Administrative  Agent  delivered  together  with the  notice  of such  voluntary
reduction in the Revolving Loan Commitment Amount) to an aggregate amount not in
excess of the  Revolving  Loan  Commitment  Amount,  as so reduced,  without any
further action on the part of the Swing Line Lender or any Issuer.

      SECTION  2.2.2.  Mandatory.  Following  the prepayment in full of the Term
Loans, the Revolving Loan Commitment  Amount shall,  without any further action,
automatically  and  permanently  be  reduced  on the date the Term  Loans  would
otherwise  have been required to be prepaid  pursuant to clause (e), (f), (g) or
(h) of Section  3.1.1,  in an amount equal to the amount by which the Term Loans
would otherwise be required to be prepaid if Term Loans had been outstanding.

      SECTION  2.3.  Borrowing  Procedures.  Loans (other than Swing Line Loans)
shall be made by the Lenders in accordance  with Section  2.3.1,  and Swing Line
Loans shall be made by the Swing Line Lender in accordance with Section 2.3.2.

      SECTION  2.3.1.  Borrowing Procedure. In the case of other than Swing Line
Loans,  by  delivering  a Borrowing  Request to the  Administrative  Agent on or
before 12:00 p.m.  (noon) on a Business  Day, the Borrower may from time to time
irrevocably  request,  on not less than one Business Day's notice in the case of
Base Rate Loans,  or three Business Days' notice in the case of LIBO Rate Loans,
and in either case not more than ten Business Days' notice,  that a Borrowing be
made, in the case of LIBO Rate Loans,  in a minimum  amount of $2,000,000 and an
integral  multiple of  $500,000,  in the case of Base Rate  Loans,  in a minimum
amount of $500,000 and an integral  multiple of $100,000 or, in either case,  in
the unused amount of the applicable Commitment;  provided,  however, that all of
the initial Loans shall be made as Base Rate Loans.  On the terms and subject to
the conditions of this Agreement,  each Borrowing shall be comprised of the type
of Loans,  and shall be made on the Business  Day,  specified in such  Borrowing
Request.  In the case of other than Swing Line Loans,  on or before 1:00 p.m. on
such  Business  Day each  Lender that has a  Commitment  to make the Loans being
requested  shall  deposit  with the  Administrative  Agent  same day funds in an
amount  equal to such  Lender's  Percentage  of the  requested  Borrowing.  Such
deposit will be made to an account which the Administrative  Agent shall specify
from time to time by notice to the  Lenders.  To the extent  funds are  received
from the Lenders,  the  Administrative  Agent shall make such funds available to
the Borrower by wire transfer to the accounts the Borrower  shall have specified
in its  Borrowing  Request.  No  Lender's  obligation  to make any Loan shall be
affected by any other Lender's failure to make any Loan.

      SECTION  2.3.2.  Swing Line Loans.  (a) By telephonic  notice to the Swing
Line Lender on or before 12:00 noon on any Business  Day  (followed  (within one
Business Day) by the delivery of a confirming  Borrowing  Request)  occurring on
and after the Closing Date through (but excluding) the Revolving Loan Commitment
Termination  Date, the Borrower may from time to time  irrevocably  request that
Swing  Line  Loans be made by the  Swing  Line  Lender in an  aggregate  minimum
principal amount of $250,000 and an integral multiple of $50,000; provided, that
the aggregate  principal  amount of Swing Line Loans shall at no time exceed the
Swing Line Loan Commitment Amount.  Subject to Section 5.2, all Swing Line Loans
shall be made as Base Rate Loans and shall not be entitled to be converted  into
LIBO Rate Loans. The proceeds of each Swing Line Loan shall be made available by
the Swing Line  Lender to the  Borrower  by wire  transfer  to the  account  the
Borrower shall have specified in its notice therefor by the close of business on
the Business Day telephonic notice is received by the Swing Line Lender.

      (b) Each  Revolving  Loan  Lender  (other  than  the  Swing  Line  Lender)
irrevocably  agrees that it will, at the request of the Swing Line Lender in its
sole and absolute  discretion  at any time,  make a Revolving  Loan (which shall
initially be funded as a Base Rate Loan) in an amount equal to such  Lender's RL
Percentage of the aggregate  principal  amount of all such Swing Line Loans then
outstanding (such  outstanding  Swing Line Loans hereinafter  referred to as the
"Refunded Swing Line Loans"); provided, that if any Default described in clauses
(a) through (d) of Section  8.1.9 shall have  occurred  and be  continuing,  the
procedures set forth in the last two sentences of this clause shall apply and no
other provisions of this clause shall be applicable.  On or before 11:00 a.m. on
the first  Business Day  following  receipt by each  Revolving  Loan Lender of a
request to make  Revolving  Loans as provided in the  preceding  sentence,  each
Revolving  Loan Lender shall  deposit in an account  specified by the Swing Line
Lender the amount so requested in same day funds and such funds shall be applied
by the Swing Line Lender to repay the Refunded Swing Line Loans. At the time the
Revolving Loan Lenders make the above referenced  Revolving Loans the Swing Line
Lender  shall be deemed to have  made,  in  consideration  of the  making of the
Refunded Swing Line Loans,  Revolving Loans in an amount equal to the Swing Line
Lender's RL Percentage of the aggregate  principal  amount of the Refunded Swing
Line  Loans.  Upon the making (or deemed  making,  in the case of the Swing Line
Lender) of any  Revolving  Loans  pursuant to this clause,  the amount so funded
shall become  outstanding under such Revolving Loan Lender's  Revolving Note and
shall no longer be owed under the Swing Line Note.  All  interest  payable  with
respect to any  Revolving  Loans made (or deemed made,  in the case of the Swing
Line Lender) pursuant to this clause shall be appropriately  adjusted to reflect
the period of time during which the Swing Line Lender had outstanding Swing Line
Loans in respect of which such  Revolving  Loans were made.  Each Revolving Loan
Lender's obligation to make the Revolving Loans referred to in this clause shall
be absolute  and  unconditional  and shall not be affected by any  circumstance,
including  (i) any  set-off,  counterclaim,  recoupment,  defense or other right
which such  Lender may have  against the Swing Line  Lender,  any Obligor or any
Person for any reason  whatsoever;  (ii) the  occurrence or  continuance  of any
Default  (other  than a Default  which the Swing  Line  Lender is deemed to have
notice of pursuant to clause (b) of Section  9.3);  (iii) any adverse  change in
the condition (financial or otherwise) of any Obligor;  (iv) the acceleration or
maturity of any  Obligations  or the  termination  of any  Commitment  after the
making of any Swing  Line  Loan;  (v) any  breach  of any Loan  Document  by any
Person; or (vi) any other circumstance,  happening or event whatsoever,  whether
or not similar to any of the  foregoing.  If, prior to the making of a Revolving
Loan pursuant to this clause,  any Default  described in clauses (a) through (d)
of Section  8.1.9 shall have occurred and be  continuing,  each  Revolving  Loan
Lender will, on the date such Revolving Loan was to have been made,  purchase an
undivided  participation  interest in the Refunded  Swing Line Loan in an amount
equal to its RL Percentage of the  aggregate  principal  amount of such Refunded
Swing Line Loan.  Each  Revolving Loan Lender will  immediately  transfer to the
Swing  Line  Lender,   in  immediately   available  funds,  the  amount  of  its
participation in such Refunded Swing Line Loan.

      (c) If any  Revolving  Loan  Lender  does  not make a  Revolving  Loan (or
otherwise  purchase  from the Revolving  Loan Lender an undivided  participation
interest)  in an amount (the  "Outstanding  Amount")  equal to such  Lender's RL
Percentage of the aggregate  principal  amount of all Refunded  Swing Line Loans
pursuant to clause (b) above on the  applicable  due date with respect  thereto,
then such  Revolving  Loan Lender shall promptly pay to the Swing Line Lender on
demand such  Outstanding  Amount with interest  thereon  accruing at the Federal
Funds Effective Rate for each day from (and including) the date such Outstanding
Amount  should  have  been  made  available  to the  Swing  Line  Lender to (but
excluding)  the date upon which such  Revolving  Loan Lender  actually paid such
Outstanding  Amount to the Swing Line Lender. If such Revolving Loan Lender pays
such Outstanding Amount to the Swing Line Lender, then, on and as of the date of
such payment,  such  Outstanding  Amount shall  constitute  such  Revolving Loan
Lender's Loan  including in such Refunded  Swing Line Loan or the  consideration
for the purchase of its undivided participation interest, as the case may be.

      (d)  The  failure  or  refusal  of any  Revolving  Loan  Lender  to make a
Revolving  Loan  (or  otherwise  purchase  from the  Revolving  Loan  Lender  an
undivided  participation  interest)  in an  amount  equal  to such  Lender's  RL
Percentage of the aggregate  principal  amount of all Refunded  Swing Line Loans
pursuant to clause (b) above on the  applicable  due date with  respect  thereto
shall  not (i)  relieve  any  other  Revolving  Loan  Lender  from  its  several
obligation  hereunder  to  make a  Revolving  Loan  (or  otherwise  purchase  an
undivided  participation  interest) pursuant to clause (b) above and (ii) impose
upon such other Revolving Loan Lender any liability with respect to such failure
or  refusal  or  otherwise  increase  such  other  Revolving  Loan  Lender's  RL
Percentage of the Revolving Loan Commitment Amount.

      SECTION  2.4.  Continuation  and  Conversion  Elections.  By  delivering a
Continuation/Conversion  Notice to the  Administrative  Agent on or before 12:00
noon on a Business Day, the Borrower may from time to time irrevocably elect, on
not less than one Business Day's notice in the case of Base Rate Loans, or three
Business  Days'  notice in the case of LIBO Rate  Loans,  and in either case not
more than ten Business  Days'  notice,  that all, or any portion in an aggregate
minimum amount of $500,000 and an integral  multiple of $100,000 be, in the case
of Base Rate  Loans,  converted  into LIBO Rate Loans or be, in the case of LIBO
Rate Loans,  converted  into Base Rate Loans or continued as LIBO Rate Loans (in
the absence of delivery of a Continuation/Conversion  Notice with respect to any
LIBO  Rate Loan at least  three  Business  Days (but not more than ten  Business
Days)  before the last day of the then  current  Interest  Period  with  respect
thereto, such LIBO Rate Loan shall, on such last day, automatically convert to a
Base  Rate  Loan);   provided,   however,  that  (x)  each  such  conversion  or
continuation  shall be pro rated among the applicable  outstanding  Loans of all
Lenders  that  have made  such  Loans,  and (y) no  portion  of the  outstanding
principal  amount of any Loans may be continued as, or be converted  into,  LIBO
Rate Loans when any Default has occurred and is continuing.

      SECTION  2.5.  Funding.  Each  Lender  may,  if it so elects,  fulfill its
obligation to make, continue or convert LIBO Rate Loans hereunder by causing one
of its foreign  branches or Affiliates  (or an  international  banking  facility
created by such  Lender)  to make or  maintain  such LIBO Rate  Loan;  provided,
however,  that such LIBO Rate Loan shall nonetheless be deemed to have been made
and to be held by such Lender,  and the obligation of the Borrower to repay such
LIBO Rate Loan shall  nevertheless  be to such  Lender  for the  account of such
foreign branch,  Affiliate or international banking facility.  In addition,  the
Borrower hereby consents and agrees that, for purposes of any  determination  to
be made for purposes of Section 4.1,  4.2, 4.3 or 4.4, it shall be  conclusively
assumed  that each  Lender  elected  to fund all LIBO Rate  Loans by  purchasing
Dollar deposits in its LIBOR Office's interbank eurodollar market.

      SECTION  2.6.  Issuance  Procedures.  By delivering to the  Administrative
Agent an  Issuance  Request  on or before  12:00  noon on a  Business  Day,  the
Borrower may from time to time irrevocably request on not less than two nor more
than ten Business Days' notice,  in the case of an initial  issuance of a Letter
of Credit and not less than two Business  Days' prior  notice,  in the case of a
request  for the  extension  of the Stated  Expiry  Date of a standby  Letter of
Credit  (in each  case,  unless a  shorter  notice  period  is  agreed to by the
applicable  Issuer, in its sole  discretion),  that such Issuer issue, or extend
the Stated  Expiry Date of, a Letter of Credit in such form as may be  requested
by the Borrower and approved by such Issuer,  solely for the purposes  described
in Section  7.1.7.  Each Letter of Credit shall by its terms be stated to expire
on a date (its "Stated  Expiry  Date") no later than the earlier to occur of (i)
the Revolving Loan Commitment  Termination Date or (ii) (unless otherwise agreed
to by the  Issuer,  in its  sole  discretion),  one  year  from  the date of its
issuance.  Each  Issuer  will make  available  to the  beneficiary  thereof  the
original of the Letter of Credit which it issues.

      SECTION  2.6.1.  Other Lenders'  Participation.  Upon the issuance of each
Letter of Credit, and without further action,  each Revolving Loan Lender (other
than the applicable  Issuer) shall be deemed to have irrevocably  purchased,  to
the extent of its RL  Percentage,  a  participation  interest  in such Letter of
Credit  (including  the  Contingent  Liability  in  respect  thereof),  and such
Revolving Loan Lender shall, to the extent of its RL Percentage,  be responsible
for  reimbursing  within one Business Day the  applicable  Issuer for any amount
drawn under a Letter of Credit which has not been  reimbursed by the Borrower in
accordance with Section 2.6.3. In addition, such Revolving Loan Lender shall, to
the extent of its RL Percentage, be entitled to receive a ratable portion of the
Letter of Credit fees  payable  pursuant to Section  3.3.3 with  respect to each
Letter of Credit  (other than the  issuance  fees  payable to the Issuer of such
Letter of Credit pursuant to the last sentence of Section 3.3.3) and of interest
payable pursuant to Section 3.2 with respect to any Reimbursement Obligation. To
the  extent  that any  Revolving  Loan  Lender has  reimbursed  any Issuer for a
Disbursement,  such Lender  shall be entitled to receive its ratable  portion of
any amounts subsequently received (from the Borrower or otherwise) in respect of
such Disbursement.

      SECTION  2.6.2.  Disbursements.  The  applicable  Issuer  will  notify the
Borrower and the Administrative Agent promptly of the presentment for payment of
any Letter of Credit  issued by such  Issuer,  together  with notice of the date
(the  "Disbursement  Date") such  payment  shall be made (each such  payment,  a
"Disbursement").  Subject to the terms and  provisions  of such Letter of Credit
and this  Agreement,  the  applicable  Issuer  shall  make such  payment  to the
beneficiary  (or its  designee) of such Letter of Credit.  Prior to 1:00 p.m. on
the first  Business Day  following  the  Disbursement  Date,  the Borrower  will
reimburse the  Administrative  Agent, for the account of the applicable  Issuer,
for all  amounts  which such Issuer has  disbursed  under such Letter of Credit,
together with  interest  thereon at a rate per annum equal to the rate per annum
then in  effect  for Base  Rate  Loans  (with  the then  Applicable  Margin  for
Revolving Loans accruing on such amount)  pursuant to Section 3.2 for the period
from the  Disbursement  Date  through  the date of such  reimbursement.  Without
limiting in any way the foregoing and  notwithstanding  anything to the contrary
contained  herein or in any separate  application for any Letter of Credit,  the
Borrower hereby  acknowledges and agrees that it shall be obligated to reimburse
the applicable Issuer upon each Disbursement of a Letter of Credit, and it shall
be deemed to be the  obligor for  purposes of each such Letter of Credit  issued
hereunder (whether the account party on such Letter of Credit is the Borrower or
a Subsidiary Guarantor (other than UAS)).

      SECTION  2.6.3.   Reimbursement.    The   obligation   (a   "Reimbursement
Obligation")  of the Borrower  under Section  2.6.2 to reimburse the  applicable
Issuer with respect to each Disbursement (including interest thereon), and, upon
the failure of the  Borrower to  reimburse  such  Issuer,  each  Revolving  Loan
Lender's  obligation under Section 2.6.1 to pay to such Issuer its RL Percentage
of any drawing  under a Letter of Credit,  shall be absolute  and  unconditional
under any and all circumstances and irrespective of any setoff,  counterclaim or
defense to payment which the Borrower or such Revolving Loan Lender, as the case
may be, may have or have had against  such Issuer or any Lender,  including  any
defense  based upon the failure of any  Disbursement  to conform to the terms of
the applicable  Letter of Credit (if, in such Issuer's good faith opinion,  such
Disbursement  is  determined  to  be  appropriate)  or  any  non-application  or
misapplication  by the  beneficiary  of the  proceeds  of such Letter of Credit;
provided,  however,  that  after  paying  in full its  Reimbursement  Obligation
hereunder or paying its RL  Percentage  of any drawing under a Letter of Credit,
as the case may be,  nothing  herein  shall  adversely  affect  the right of the
Borrower or such Lender, as the case may be, to commence any proceeding  against
such Issuer for any wrongful  Disbursement  made by the Issuer under a Letter of
Credit as a result of acts or omissions  constituting gross negligence or wilful
misconduct on the part of such Issuer.

      SECTION  2.6.4.  Deemed Disbursements.  Upon  the  occurrence  and  during
the continuation of any Default under Section 8.1.9 or upon  notification by the
Administrative  Agent (acting at the  direction of the Required  Lenders) to the
Borrower of its  obligations  under this Section,  following the  occurrence and
during the continuation of any other Event of Default,

            (a) the  aggregate  Stated  Amount of all  Letters of Credit  shall,
      without  demand  upon or notice to the  Borrower or any other  Person,  be
      deemed to have been paid or  disbursed  by the  applicable  Issuer of such
      Letters of Credit  (notwithstanding  that such amount may not in fact have
      been paid or disbursed); and

            (b) the Borrower  shall be  immediately  obligated to reimburse such
      Issuer for the  amount  deemed to have been so paid or  disbursed  by such
      Issuer.

Amounts  payable by the Borrower  pursuant to this Section shall be deposited in
immediately available funds with the Administrative Agent and held as collateral
security for the Reimbursement Obligations. When all Defaults giving rise to the
deemed   disbursements  under  this  Section  have  been  cured  or  waived  the
Administrative  Agent shall  return to the  Borrower all amounts then on deposit
with the  Administrative  Agent  pursuant  to this  Section  which have not been
applied to the satisfaction of the Reimbursement Obligations.

      SECTION  2.6.5. Nature of Reimbursement  Obligations.  The Borrower,  each
other Obligor and, to the extent set forth in Section 2.6.1, each Revolving Loan
Lender shall assume all risks of the acts,  omissions or misuse of any Letter of
Credit by the  beneficiary  thereof.  No Issuer (except to the extent of its own
gross negligence or wilful misconduct) shall be responsible for:

            (a) the form, validity, sufficiency,  accuracy, genuineness or legal
      effect of any Letter of Credit or any  document  submitted by any party in
      connection  with the  application  for and issuance of a Letter of Credit,
      even if it  should  in fact  prove to be in any or all  respects  invalid,
      insufficient, inaccurate, fraudulent or forged;

            (b) the form, validity, sufficiency,  accuracy, genuineness or legal
      effect of any  instrument  transferring  or  assigning  or  purporting  to
      transfer or assign a Letter of Credit or the rights or benefits thereunder
      or the proceeds thereof in whole or in part, which may prove to be invalid
      or ineffective for any reason;

            (c)  failure  of  the  beneficiary  to  comply fully with conditions
      required in order to demand payment under a Letter of Credit;

            (d)  errors, omissions, interruptions or delays in transmission   or
      delivery of any messages, by mail, cable, telegraph, telex or otherwise;
      or

            (e) any  loss or  delay  in the  transmission  or  otherwise  of any
      document or draft required in order to make a Disbursement  under a Letter
      of Credit.

None of the foregoing shall affect,  impair or prevent the vesting of any of the
rights or powers granted to any Issuer or any Revolving  Loan Lender  hereunder.
In furtherance and not in limitation or derogation of any of the foregoing,  any
action  taken or  omitted  to be  taken by any  Issuer  in good  faith  (and not
constituting gross negligence or willful  misconduct) shall be binding upon each
Obligor and each such  Secured  Party,  and shall not put such Issuer  under any
resulting liability to any Obligor or any Secured Party, as the case may be.

      SECTION  2.7.  Register; Notes.

      (a) Each Lender may  maintain  in  accordance  with its usual  practice an
account or accounts  evidencing the  Indebtedness of the Borrower to such Lender
resulting from each Loan made by such Lender, including the amounts of principal
and interest payable and paid to such Lender from time to time hereunder. In the
case of a Lender that does not request,  pursuant to clause (c) below, execution
and delivery of a Note evidencing the Loans made by such Lender to the Borrower,
such  account  or  accounts  shall,  to the  extent  not  inconsistent  with the
notations made by the  Administrative  Agent in the Register,  be conclusive and
binding on the Borrower  absent  manifest  error;  provided,  however,  that the
failure of any Lender to maintain  such  account or accounts  shall not limit or
otherwise affect any Obligations of any Obligor.

      (b) The Borrower hereby  designates the  Administrative  Agent to serve as
the  Borrower's  agent,  solely for the  purpose of this  clause,  to maintain a
register (the  "Register")  on which the  Administrative  Agent will record each
Lender's  Commitments,  the Loans  made by each  Lender  and each  repayment  in
respect of the principal amount of the Loans of each Lender and annexed to which
the Administrative Agent shall retain a copy of each Lender Assignment Agreement
delivered to the  Administrative  Agent pursuant to Section 10.11.1.  Failure to
make any  recordation,  or any error in such  recordation,  shall not affect the
Borrower's  obligation  in respect of such Loans.  The  entries in the  Register
shall be conclusive,  in the absence of manifest  error,  and the Borrower,  the
Administrative  Agent and the  Lenders  shall  treat each Person in whose name a
Loan (and as provided in clause (c) below the Note evidencing such Loan, if any)
is  registered  as the  owner  thereof  for  all  purposes  of  this  Agreement,
notwithstanding  notice or any  provision  herein to the  contrary.  A  Lender's
Commitment  and the Loans made  pursuant  thereto may be  assigned or  otherwise
transferred  in whole or in part  only by  registration  of such  assignment  or
transfer in the Register. Any assignment or transfer of a Lender's Commitment or
the Loans made  pursuant  thereto  shall be registered in the Register only upon
delivery  to the  Administrative  Agent of a Lender  Assignment  Agreement  duly
executed by the assignor  thereof and the compliance by the parties thereto with
the other  requirements  of Section  10.11.1.  No  assignment  or  transfer of a
Lender's Commitment or the Loans made pursuant thereto shall be effective unless
such  assignment  or transfer  shall have been  recorded in the  Register by the
Administrative Agent as provided in this Section.

      (c) The Borrower agrees that, upon the request to the Administrative Agent
by any  Lender,  the  Borrower  will  execute  and  deliver to such  Lender,  as
applicable,  a Revolving Note, a Term A Note and/or a Term B Note evidencing the
Loans made by such  Lender.  The Borrower  hereby  irrevocably  authorizes  each
Lender to make (or cause to be made) appropriate  notations on the grid attached
to such Lender's Notes (or on any  continuation of such grid),  which notations,
if made,  shall  evidence,  inter alia, the date of, the  outstanding  principal
amount of, and the interest  rate and Interest  Period  applicable  to the Loans
evidenced thereby. Such notations shall, to the extent not inconsistent with the
notations made by the  Administrative  Agent in the Register,  be conclusive and
binding on the Borrower  absent  manifest  error;  provided,  however,  that the
failure  of any  Lender  to make any  such  notations  or any  error in any such
notations  shall not limit or otherwise  affect any  Obligations of any Obligor.
The Loans  evidenced  by any such Note and interest  thereon  shall at all times
(including after  assignment  pursuant to Section 10.11.1) be represented by one
or more Notes payable to the order of the payee named therein and its registered
assigns.  A Note  and  the  obligation  evidenced  thereby  may be  assigned  or
otherwise  transferred  in  whole  or in  part  only  by  registration  of  such
assignment or transfer of such Note and the obligation  evidenced thereby in the
Register (and each Note shall expressly so provide).  Any assignment or transfer
of all or part of an  obligation  evidenced by a Note shall be registered in the
Register only upon surrender for  registration  of assignment or transfer of the
Note evidencing such obligation,  accompanied by a Lender  Assignment  Agreement
duly  executed by the  assignor  thereof,  and  thereupon,  if  requested by the
assignee,  one or more new Notes shall be issued to the designated assignee (and
to the assignor, if the assignor is retaining any of the Loans) and the old Note
shall  be  returned  by  the   Administrative   Agent  to  the  Borrower  marked
"exchanged".  No assignment of a Note and the obligation evidenced thereby shall
be  effective  unless  it  shall  have  been  recorded  in the  Register  by the
Administrative Agent as provided in this Section.

                                  ARTICLE III
                  REPAYMENTS, PREPAYMENTS, INTEREST AND FEES

      SECTION  3.1.  Repayments  and   Prepayments;  Application.   The Borrower
agrees  that the Loans shall be repaid and  prepaid  pursuant  to the  following
terms.

      SECTION  3.1.1.  Repayments  and  Prepayments.   The  Borrower shall repay
in full the  unpaid  principal  amount of each Loan upon the  applicable  Stated
Maturity Date therefor.  Prior thereto,  payments and prepayments of Loans shall
or may be made as set forth below.

            (a) From time to time on any  Business  Day, the Borrower may make a
      voluntary  prepayment,  in whole or in part, of the outstanding  principal
      amount of any

                  (i) Loans  (other than Swing Line Loans);  provided,  however,
            that (A) in the case of Term Loans, the Borrower may elect to prepay
            either Term A Loans or Term B Loans,  such  prepayment to be applied
            pro rata among the Term  Loans so  prepaid of the same type and,  if
            applicable, having the same Interest Period of all Lenders that have
            made such Term  Loans (to be  applied  as set forth in clause (a) of
            Section  3.1.2 and with the amount of such  prepayment of the Term A
            Loans or Term B Loans, as applicable, being applied to the remaining
            scheduled   amortization   payments   thereof  in  direct  order  in
            accordance  with the  amount of each such  remaining  Term A Loan or
            Term B Loan amortization payments); (B) with respect to Term B Loans
            only,  there shall be a prepayment  fee of (1) 2.0% of the principal
            amount of such Loans voluntarily prepaid on or prior to December 10,
            2000,  (2) 1.0% of the  principal  amount of such Loans  voluntarily
            prepaid  from  (and  including)   December  11,  2000  through  (and
            including)  December 10, 2001, and (3) 0%  thereafter;  (C) any such
            prepayment  of  Revolving  Loans  shall be made pro rata  among  the
            Revolving Loans of the same type and, if applicable, having the same
            Interest Period of all Lenders that have made such Revolving  Loans;
            (D) all such voluntary prepayments shall require at least one but no
            more  than  five  Business   Days'  prior  written   notice  to  the
            Administrative Agent; and (E) all such voluntary partial prepayments
            of any Loans shall be in an aggregate minimum amount of $500,000 and
            an integral multiple of $100,000.

                  (ii) Swing Line Loans;  provided,  that (A) all such voluntary
            prepayments  shall require prior telephonic notice to the Swing Line
            Lender on or before  1:00 p.m. on the day of such  prepayment  (such
            notice to be confirmed in writing within 24 hours  thereafter);  and
            (B) all such voluntary partial  prepayments shall be in an aggregate
            minimum amount of $200,000 and an integral multiple of $100,000.

            (b) On each  date  when  the sum of (i)  the  aggregate  outstanding
      principal  amount of all Revolving Loans and Swing Line Loans and (ii) the
      aggregate  amount  of  all  Letter  of  Credit  Outstandings  exceeds  the
      Revolving Loan  Commitment  Amount (as it may be reduced from time to time
      pursuant  to  this  Agreement),   the  Borrower  shall  make  a  mandatory
      prepayment  of  Revolving  Loans or Swing  Line  Loans (or both)  and,  if
      necessary,  Cash  Collateralize  Letter  of  Credit  Outstandings,  in  an
      aggregate amount equal to such excess.

            (c) On the  Stated  Maturity  Date  for  Term A  Loans  and on  each
      Quarterly  Payment Date occurring  during any period set forth below,  the
      Borrower  shall make a scheduled  repayment of the  aggregate  outstanding
      principal  amount,  if any, of all Term A Loans in an amount  equal to the
      amount set forth below opposite the Stated Maturity Date or such Quarterly
      Payment Date, as applicable:

                                                Amount of Required
              Period                            Principal Repayment
              ------                            -------------------
        10/16/00 through (and
          including) 10/16/01                      $1,875,000.00

        10/17/01 through (and
          including) 10/15/02                      $3,750,000.00

        10/16/02 through (and
          including) 10/15/03                      $7,500,000.00

        10/16/03 through (and
          including) 10/15/04                      $9,375,000.00

        10/16/04 through (and
          including) 10/17/05                      $12,000,000.00

        Stated Maturity Date for
         Term A Loans                           $12,000,000.00 or, if different,
                                                the  then outstanding  principal
                                                amount of all Term A Loans.

            (d) On the  Stated  Maturity  Date  for  Term B  Loans  and on  each
      Quarterly  Payment Date occurring  during any period set forth below,  the
      Borrower  shall make a scheduled  repayment of the  aggregate  outstanding
      principal  amount,  if any, of all Term B Loans in an amount  equal to the
      amount set forth below opposite the Stated Maturity Date or such Quarterly
      Payment Date, as applicable:
<PAGE>

                                                Amount of Required
              Period                            Principal Repayment
              ------                            -------------------

        Closing Date through (and
         including) 04/15/05                         $625,000.00

        04/16/05 through (and
          including) 04/17/06                     $47,250,000.00

        Stated Maturity Date for
          Term B Loans                          $47,250,000.00 or, if different,
                                                the  then  outstanding principal
                                                amount of all Term B Loans.

            (e) No later than five Business  Days  following the delivery by the
      Borrower of its annual  audited  financial  reports  required  pursuant to
      clause  (b)  of  Section  7.1.1  (beginning  with  the  financial  reports
      delivered in respect of the 2000 Fiscal Year),  the Borrower shall deliver
      to the Administrative  Agent a calculation of the Excess Cash Flow for the
      Fiscal Year last ended and, no later than five Business Days following the
      delivery  of such  calculation,  make  or  cause  to be  made a  mandatory
      prepayment  of the Term Loans in an amount equal to 50% of the Excess Cash
      Flow (if any) for such  Fiscal  Year to be applied as set forth in Section
      3.1.2;  provided,  however, that such prepayment shall only be required to
      be made to the  extent  that the  amount of  Indebtedness,  as  reduced by
      giving  effect to such  prepayment,  would  result in a Leverage  Ratio of
      greater  than  3.50:1.00  on a pro  forma  basis  as of the  date  of such
      prepayment.

            (f) No  later  than  one  Business  Day  (in the  case  of Net  Debt
      Proceeds) or 30 calendar  days (in the case of Net  Disposition  Proceeds)
      following the receipt of any Net Disposition Proceeds from any Disposition
      or a series of related  Dispositions,  the aggregate amount of which is in
      excess of  $50,000  or Net Debt  Proceeds  by the  Borrower  or any of its
      Subsidiaries,  the Borrower  shall deliver to the  Administrative  Agent a
      calculation  of the amount of such Net  Disposition  Proceeds  or Net Debt
      Proceeds,  as the case may be,  and,  to the extent the amount of such Net
      Disposition  Proceeds  or Net Debt  Proceeds,  as the  case  may be,  with
      respect  to any  single  transaction  or series of  related  transactions,
      exceeds  $2,000,000,  make a mandatory  prepayment of the Term Loans in an
      amount  equal  to  100% of  such  Net  Disposition  Proceeds  or Net  Debt
      Proceeds, as the case may be, to be applied as set forth in Section 3.1.2;
      provided,  that no mandatory prepayment on account of such Net Disposition
      Proceeds shall be required  under this clause if the Borrower  informs the
      Administrative  Agent no later than 30 days  following  the receipt of any
      Net Disposition  Proceeds of its or its Subsidiary's  good faith intention
      to apply such Net Disposition  Proceeds to the acquisition of other assets
      or  property  consistent  with  the  business  permitted  to be  conducted
      pursuant  to  Section  7.2.1  (including  by way of merger or  Investment)
      within 365 days  following the receipt of such Net  Disposition  Proceeds,
      with the amount of such Net Disposition Proceeds unused after such 365 day
      period being applied to the Loans pursuant to Section 3.1.2.

            (g) The  Borrower  shall,  concurrently  with the receipt of any Net
      Equity Proceeds by the Borrower or any of its Subsidiaries, deliver to the
      Administrative  Agent a  calculation  of the  amount  of such  Net  Equity
      Proceeds,  and no later than five Business Days  following the delivery of
      such  calculation,  and,  to the extent that the amount of such Net Equity
      Proceeds  with  respect  to any  single  transaction  or series of related
      transactions exceeds $2,000,000, and subject to the proviso below, make or
      cause to be made a  mandatory  prepayment  of the Term  Loans in an amount
      equal to 50% of such Net  Equity  Proceeds  to be  applied as set forth in
      Section  3.1.2;  provided,  however,  that such  prepayment  shall only be
      required  to be made to the  extent  that the amount of  Indebtedness,  as
      reduced by giving  effect to such  prepayment  would  result in a Leverage
      Ratio of greater  than  3.50:1 on a pro forma basis as of the date of such
      prepayment;

            (h) The  Borrower  shall,  no  later  than  the  60th  calendar  day
      following  the receipt by the Borrower or any of its  Subsidiaries  of any
      Casualty  Proceeds  in  excess  of  $2,000,000  (individually  or  in  the
      aggregate  in any  Fiscal  Year),  make or  cause  to be made a  mandatory
      prepayment  of the Term Loans in an amount equal to 100% of such  Casualty
      Proceeds, to be applied as set forth in Section 3.1.2;  provided,  that no
      mandatory  prepayment  on account of Casualty  Proceeds  shall be required
      under this  clause if the  Borrower  informs the  Administrative  Agent no
      later  than  60  days  following  the  occurrence  of the  Casualty  Event
      resulting in such Casualty  Proceeds of its or its Subsidiary's good faith
      intention to apply such Casualty Proceeds to the rebuilding or replacement
      of the damaged,  destroyed or condemned assets or property subject to such
      Casualty Event or the  acquisition of other assets or property  consistent
      with the  business  permitted to be  conducted  pursuant to Section  7.2.1
      (including by way of merger or Investment)  and in fact uses or commits to
      use such Casualty Proceeds to rebuild or replace the damaged, destroyed or
      condemned  assets or property subject to such Casualty Event or to acquire
      such other  property or assets  within 365 days  following  the receipt of
      such Casualty  Proceeds,  with the amount of such Casualty Proceeds unused
      after such 365 day period being  applied to the Loans  pursuant to Section
      3.1.2;  provided  further,  however,  that at any time  when any  Event of
      Default shall have  occurred and be  continuing  or Casualty  Proceeds not
      applied as provided above shall exceed $2,000,000,  such Casualty Proceeds
      will be deposited in an account maintained with the  Administrative  Agent
      for  disbursement  at  the  request  of  the  Borrower  to  pay  for  such
      rebuilding, replacement or acquisition.

            (i) Immediately upon any acceleration of the Stated Maturity Date of
      any Loans pursuant to Section 8.2 or Section 8.3, the Borrower shall repay
      all the Loans, unless,  pursuant to Section 8.3, only a portion of all the
      Loans is so accelerated (in which case the portion so accelerated shall be
      so repaid).

Each  prepayment  of any Loans made  pursuant to this  Section  shall be without
premium or penalty, except as may be required by Section 4.4.

      SECTION  3.1.2.  Application.  Amounts  prepaid pursuant to  Section 3.1.1
shall be applied as set forth in this Section.

            (a) Subject to clause  (b),  each  prepayment  or  repayment  of the
      principal of the Loans shall be applied,  to the extent of such prepayment
      or repayment,  first, to the principal  amount thereof being maintained as
      Base Rate Loans,  and second,  subject to the terms of Section 4.4, to the
      principal amount thereof being maintained as LIBO Rate Loans.

            (b) Each prepayment of Term Loans made pursuant to clauses (e), (f),
      (g) and (h) of Section  3.1.1  shall be applied  (i) first,  pro rata to a
      mandatory  prepayment of the  outstanding  principal  amount of all Term A
      Loans and Term B Loans (with the amount of such  prepayment  of the Term A
      Loans  and the  Term B Loans  being  applied  to the  remaining  scheduled
      amortization payments of the Term A Loans or Term B Loans, as the case may
      be, in inverse order in accordance  with the amount of each such remaining
      Term A Loan or Term B Loan amortization  payments,  and (ii) second,  once
      all  Term  Loans  have  been  repaid  in  full,  to the  repayment  of any
      outstanding  Revolving  Loans and, in the case of prepayments  pursuant to
      clause  (e),  (f),  (g) or (h) of Section  3.1.1,  to a  reduction  of the
      Revolving  Loan  Commitment  Amount  in  accordance  with  Section  2.2.2;
      provided,  however,  that,  in the case of any  prepayment of Term B Loans
      made  pursuant to clause (e),  (f),  (g) or (h) of Section  3.1.1,  if the
      Borrower (at any time prior to the  repayment in full of the Term A Loans)
      elects in writing,  in its sole discretion,  to permit any Lender that has
      Term B Loans to  decline to have such  Loans so  prepaid,  then any Lender
      that has Term B Loans may, by  delivering  a notice to the  Administrative
      Agent at least one Business Day prior to the date that such  prepayment is
      to be made,  decline to have such Loans prepaid with the amounts set forth
      above,  in which case 50% of the amounts that would have been applied to a
      prepayment  of such  Lender's  Term B Loans shall  instead be applied to a
      prepayment of the principal  amount of all outstanding  Term A Loans until
      all  outstanding  Term A Loans have been prepaid in full, with the balance
      being retained by the Borrower.

      SECTION  3.2.   Interest  Provisions.    Interest   on   the   outstanding
principal  amount of Loans shall  accrue and be payable in  accordance  with the
terms set forth below.

      SECTION  3.2.1.  Rates.  Pursuant  to an appropriately delivered Borrowing
Request or  Continuation/Conversion  Notice,  the  Borrower may elect that Loans
comprising a Borrowing accrue interest at a rate per annum:

            (a) on that  portion  maintained  from  time to time as a Base  Rate
      Loan,  equal to the sum of the  Adjusted  Base  Rate  from time to time in
      effect  plus the  Applicable  Margin;  provided  that all Swing Line Loans
      shall always accrue interest at the then effective  Applicable  Margin for
      Revolving Loans maintained as Base Rate Loans; and

            (b) on that  portion  maintained  as a LIBO Rate Loan,  during  each
      Interest Period applicable thereto,  equal to the sum of the Adjusted LIBO
      Rate for such Interest Period plus the Applicable Margin.

All LIBO Rate Loans shall bear  interest from and including the first day of the
applicable  Interest Period to (but not including) the last day of such Interest
Period at the interest rate determined as applicable to such LIBO Rate Loan.

      SECTION  3.2.2.  Post-Maturity  Rates. After the date any principal amount
of any Loan or  Reimbursement  Obligation  is due and  payable  (whether  on the
Stated  Maturity  Date,  upon  acceleration  or  otherwise),  or after any other
monetary  Obligation  of the  Borrower  shall have become due and  payable,  the
Borrower shall pay, but only to the extent permitted by law,  interest (after as
well as  before  judgment)  on such  amounts  at a rate per  annum  equal to the
Adjusted Base Rate from time to time in effect,  plus the Applicable  Margin for
Term B Loans accruing interest at the Base Rate, plus a margin of 2%.

      SECTION  3.2.3.  Payment Dates.  Interest  accrued on each  Loan  shall be
payable, without duplication:

            (a) on the Stated Maturity Date therefor;

            (b) on the date of any payment or  prepayment,  in whole or in part,
      of  principal  outstanding  on any Loan  which is a LIBO  Rate Loan on the
      principal amount so paid or prepaid;

            (c) with  respect  to  Base  Rate  Loans,  on each Quarterly Payment
      Date occurring after the Closing Date;

            (d)  with  respect  to LIBO  Rate  Loans,  on the  last  day of each
      applicable  Interest  Period (and,  if such  Interest  Period shall exceed
      three months, on the date occurring on each three-month interval occurring
      after the first day of such Interest Period); and

            (e) on that portion of any Loans the Stated  Maturity  Date of which
      is  accelerated  pursuant  to Section  8.2 or 8.3,  immediately  upon such
      acceleration.

Interest  accrued  on Loans or other  monetary  Obligations  after the date such
amount  is  due  and  payable   (whether  on  the  Stated  Maturity  Date,  upon
acceleration or otherwise) shall be payable upon demand.

      SECTION  3.3.  Fees. The  Borrower agrees to pay the fees set forth below.
All such fees shall be non-refundable.

      SECTION  3.3.1.  Commitment  Fee.  The  Borrower   agrees   to  pay to the
Administrative  Agent for the account of each Lender,  for the period (including
any portion  thereof when any of its  Commitments are suspended by reason of the
Borrower's  inability to satisfy any  condition of Article V)  commencing on the
Closing Date and continuing through the applicable Commitment  Termination Date,
a commitment  fee in an amount equal to the Applicable  Commitment  Fee, in each
case on such Lender's  Percentage of the sum of the average daily unused portion
of the Revolving Loan Commitment  Amount (net of Letter of Credit  Outstandings,
in the case of the  Revolving  Loan  Commitment  Amount).  All  commitment  fees
payable  pursuant to this Section shall be calculated on a year comprised of 360
days and payable by the Borrower in arrears on the Closing  Date and  thereafter
on each Quarterly Payment Date, commencing with the first Quarterly Payment Date
following the Closing Date,  and on the Revolving  Loan  Commitment  Termination
Date. The making of Swing Line Loans shall not constitute usage of the Revolving
Loan Commitment with respect to the calculation of commitment fees to be paid by
the Borrower to the Lenders (other than in the case of the Swing Line Lender).

      SECTION  3.3.2.  Administrative  Agent's Fees.  The Borrower agrees to pay
to the Administrative Agent, for its own account, the fees in the amounts and on
the dates set forth in the Administrative Agent's Fee Letter

      SECTION  3.3.3.  Letter  of  Credit Fee. The Borrower agrees to pay to the
Administrative Agent, for the pro rata account of the each applicable Issuer and
each  Revolving  Loan  Lender,  a Letter of Credit fee in an amount equal to the
then effective  Applicable  Margin for Revolving  Loans  maintained as LIBO Rate
Loans,  multiplied by the Stated Amount of each such Letter of Credit, such fees
being payable  quarterly in arrears on each Quarterly Payment Date following the
date of issuance of each Letter of Credit and on the Revolving  Loan  Commitment
Termination  Date. The Borrower further agrees to pay to each applicable  Issuer
quarterly  in arrears  on each  Quarterly  Payment  Date  following  the date of
issuance  of  each  Letter  of  Credit  and on  the  Revolving  Loan  Commitment
Termination Date a fronting fee as specified in the  Administrative  Agent's Fee
Letter or as otherwise agreed to by the Borrower and the applicable Issuer.

                                   ARTICLE IV

                    CERTAIN LIBO RATE AND OTHER PROVISIONS

      SECTION  4.1.  LIBO Rate Lending  Unlawful.  If any Lender shall determine
(which  determination  shall,  upon  notice  thereof  to the  Borrower  and  the
Administrative  Agent,  be  conclusive  and  binding on the  Borrower)  that the
introduction  of or any change in or in the  interpretation  of any law makes it
unlawful,  or any Governmental  Authority asserts that it is unlawful,  for such
Lender to make or continue any Loan as, or to convert any Loan into, a LIBO Rate
Loan, the obligations of such Lender to make,  continue or convert any such LIBO
Rate Loan shall, after the determination  thereof,  forthwith be suspended until
such Lender shall notify the Administrative Agent that the circumstances causing
such suspension no longer exist,  and all outstanding LIBO Rate Loans payable to
such Lender shall  automatically  convert into Base Rate Loans at the end of the
then current  Interest  Periods with respect  thereto or sooner,  if required by
such law or assertion.

      SECTION  4.2.  Deposits Unavailable.  If  the  Administrative  Agent shall
have determined that

            (a)  Dollar deposits in the relevant amount and for the relevant
      Interest Period are not available to it in its relevant market; or

            (b) by  reason  of  circumstances  affecting  its  relevant  market,
      adequate means do not exist for  ascertaining the interest rate applicable
      hereunder to LIBO Rate Loans;

then, upon notice from the Administrative Agent to the Borrower and the Lenders,
the  obligations  of all Lenders under  Sections 2.3 and 2.4 to make or continue
any Loans as, or to convert any Loans into,  LIBO Rate Loans shall  forthwith be
suspended  until the  Administrative  Agent shall  notify the  Borrower  and the
Lenders that the circumstances causing such suspension no longer exist.

      SECTION  4.3.  Increased LIBO Rate Loan Costs, etc. The Borrower agrees to
reimburse  each  Lender  and each  Issuer for any  increase  in the cost to such
Lender or such Issuer of, or any  reduction in the amount of any sum  receivable
by such Secured Party in respect of, such Secured  Party's  Commitments  and the
making of Credit  Extensions  hereunder  (including  the making,  continuing  or
maintaining  (or of its  obligation  to make or  continue)  any  Loans as, or of
converting  (or of its  obligation to convert) any Loans into,  LIBO Rate Loans)
that arise in  connection  with any change  in, or the  introduction,  adoption,
effectiveness,  interpretation,  reinterpretation  or phase-in after the Closing
Date of,  any law or  regulation,  directive,  guideline,  decision  or  request
(whether or not having the force of law) of any Governmental  Authority,  except
for (i) such changes with respect to increased capital costs and Taxes which are
governed by Sections 4.5 and 4.6,  respectively,  and (ii) increased costs which
are already included in the  determination  of the Statutory  Reserve Rate. Each
affected  Secured Party shall promptly notify the  Administrative  Agent and the
Borrower in writing of the  occurrence  of any such  event,  stating the reasons
therefor and the additional  amount  required  fully to compensate  such Secured
Party for such increased cost or reduced amount.  Such additional  amounts shall
be payable by the Borrower directly to such Secured Party within ten days of its
receipt of such notice, and such notice shall, in the absence of manifest error,
be conclusive and binding on the Borrower.

      SECTION  4.4. Funding Losses. In the event any Lender shall incur any loss
or expense  (including any loss or expense incurred by reason of the liquidation
or  reemployment  of deposits or other funds  acquired by such Lender to make or
continue any portion of the  principal  amount of any Loan as, or to convert any
portion of the principal  amount of any Loan into, a LIBO Rate Loan) as a result
of

            (a) any  conversion  or repayment  or  prepayment  of the  principal
      amount of any LIBO Rate Loan on a date other than the  scheduled  last day
      of the Interest Period applicable thereto, whether pursuant to Article III
      or otherwise;

            (b) any Loans not being made as LIBO Rate Loans  in  accordance with
      the Borrowing Request therefor; or

            (c) any Loans not being continued  as, or converted into, LIBO  Rate
      Loans in accordance with the Continuation/Conversion Notice therefor;

but in each  case  other  than  due to such  Lender's  failure  to  fulfill  its
obligations  hereunder,  then,  upon the  written  notice of such  Lender to the
Borrower (with a copy to the Administrative  Agent), the Borrower shall,  within
ten days of its receipt thereof, pay directly to such Lender such amount as will
(in the reasonable  determination of such Lender) reimburse such Lender for such
loss or expense. Such written notice shall, in the absence of manifest error, be
conclusive and binding on the Borrower.

      SECTION  4.5.  Increased  Capital  Costs.  If, after the Closing Date, any
change  in,  or  the  introduction,  adoption,  effectiveness,   interpretation,
reinterpretation  or phase-in of, any law or regulation,  directive,  guideline,
decision or request (whether or not having the force of law) of any Governmental
Authority  affects or would affect the amount of capital required or expected to
be maintained by any Secured Party or any Person controlling such Secured Party,
and such Secured  Party  determines  (in good faith but in its sole and absolute
discretion) that the rate of return on its or such controlling  Person's capital
as a  consequence  of the  Commitments  or the Credit  Extensions  made,  or the
Letters of Credit  participated  in, by such Secured Party is reduced to a level
below  that which  such  Secured  Party or such  controlling  Person  could have
achieved but for the occurrence of any such circumstance,  then upon notice from
time to time by such Secured  Party to the Borrower,  the Borrower  shall within
five days  following  receipt of such notice pay directly to such Secured  Party
additional   amounts  sufficient  to  compensate  such  Secured  Party  or  such
controlling  Person for such  reduction  in rate of return.  A statement of such
Secured Party as to any such additional  amount or amounts shall, in the absence
of manifest  error,  be conclusive  and binding on the Borrower.  In determining
such amount,  such Secured Party may use any reasonable  method of averaging and
attribution that it (in its sole and absolute discretion) shall deem applicable.

      SECTION  4.6.  Taxes.  The Borrower covenants and agrees  as  follows with
respect to Taxes.

            (a) Any and all  payments by the Borrower  under each Loan  Document
      shall be made without setoff,  counterclaim or other defense, and free and
      clear of, and without  deduction or withholding  for or on account of, any
      Taxes,  except to the  extent any Taxes are  imposed by law.  In the event
      that any Taxes are  required by law to be  deducted  or withheld  from any
      payment required to be made by the Borrower to or on behalf of any Secured
      Party under any Loan Document, then:

                  (i)  subject to clause  (f),  if such  Taxes are  Non-Excluded
            Taxes,  the  amount of such  payment  shall be  increased  as may be
            necessary  such that such  payment  is made,  after  withholding  or
            deduction for or on account of such Non-Excluded Taxes, in an amount
            that is not less than the amount provided for in such Loan Document;
            and

                  (ii) the Borrower shall withhold the full amount of such Taxes
            from such  payment  (as  increased  pursuant  to clause  (a)(i),  if
            applicable) and shall pay such amount to the Governmental  Authority
            imposing such Taxes in accordance with applicable law.

            (b) In  addition,  the  Borrower  shall pay any and all Other  Taxes
      imposed on or with respect to a Secured Party to the relevant Governmental
      Authority imposing such Other Taxes in accordance with applicable law.

            (c) As  promptly  as  practicable  after the payment of any Taxes or
      Other  Taxes,  and in any event  within 45 days of any such  payment,  the
      Borrower shall furnish to the  Administrative  Agent a copy of an official
      receipt (or a certified copy thereof) or if obtaining such receipt or copy
      is impractical,  other documentation  necessary for purposes of claiming a
      foreign tax credit  evidencing  the payment of such Taxes or Other  Taxes.
      The Administrative Agent shall make copies thereof available to any Lender
      upon request therefor.

            (d) Subject to clause (f), the Borrower shall indemnify each Secured
      Party for any Non-Excluded Taxes and Other Taxes levied, imposed, assessed
      on or actually paid by or on behalf of such Secured Party  (whether or not
      such  Non-Excluded  Taxes or Other Taxes are correctly or legally asserted
      by the  relevant  Governmental  Authority).  Promptly  upon having  actual
      knowledge  that any such  Non-Excluded  Taxes or  Other  Taxes  have  been
      levied,  imposed or  assessed,  and  promptly  upon notice  thereof by any
      Secured  Party,  the Borrower shall pay such  Non-Excluded  Taxes or Other
      Taxes directly to the relevant Governmental Authority (provided,  however,
      that no Secured  Party shall be under any  obligation  to provide any such
      notice to the Borrower).  In addition,  the Borrower shall  indemnify each
      Secured Party for any  incremental  Taxes that are paid or payable by such
      Secured  Party as a result of any failure of the Borrower to pay any Taxes
      when due to the  appropriate  Governmental  Authority or to deliver to the
      Administrative Agent, pursuant to clause (c), documentation evidencing the
      payment  of Taxes or Other  Taxes.  With  respect to  indemnification  for
      Non-Excluded  Taxes and Other Taxes  actually paid by any Secured Party or
      the indemnification  provided in the immediately preceding sentence,  such
      indemnification  shall be made within 30 days after the date such  Secured
      Party makes written demand therefor.  The Borrower  acknowledges  that any
      payment  made to any Secured  Party or to any  Governmental  Authority  in
      respect of the  indemnification  obligations  of the Borrower  provided in
      this clause shall  constitute a payment in respect of which the provisions
      of clause (a) and this clause shall apply.

            (e) Each  Non-Domestic  Secured   Party,  on or prior to the date on
      which such  Non-Domestic  Secured Party becomes a Secured Party  hereunder
      (and from time to time  thereafter upon the request of the Borrower or the
      Administrative  Agent, but only for so long as such  Non-Domestic  Secured
      Party is legally entitled to do so), shall deliver to the Borrower and the
      Administrative Agent either

                  (i) two properly  completed  and duly  executed  copies of (A)
            Internal  Revenue  Service  Form  W-8BEN  and (B)  Internal  Revenue
            Service  Form 4224 or Form 1001 or, in either  case,  an  applicable
            successor form; or

                  (ii) in the case of a  Non-Domestic  Secured Party that is not
            legally entitled to deliver either form listed in clause (e)(i), (x)
            a certificate in form and substance  reasonably  satisfactory to the
            Borrower and the  Administrative  Agent of a duly authorized officer
            of  such  Non-Domestic   Secured  Party  to  the  effect  that  such
            Non-Domestic Secured Party is not (A) a "bank" within the meaning of
            Section  881(c)(3)(A) of the Code, (B) a "10 percent shareholder" of
            the Borrower within the meaning of Section 881(c)(3)(B) of the Code,
            or (C) a controlled  foreign  corporation  receiving interest from a
            related  person  within the meaning of Section  881(c)(3)(C)  of the
            Code (such  certificate,  an  "Exemption  Certificate")  and (y) two
            properly  completed  and duly  executed  copies of Internal  Revenue
            Service  Form  W-8BEN or  applicable  successor  form,  in each case
            certifying  that such  Non-Domestic  Secured  Party is  entitled  to
            receive   payments  under  this  Agreement  and  the  Notes  without
            deduction  or  withholding  of any  Non-Excluded  Taxes.  Each  such
            Non-Domestic  Secured Party further agrees to deliver to each of the
            Borrower and the  Administrative  Agent an  additional  copy of such
            relevant  form on or before  the date such form  expires  or becomes
            obsolete or after the occurrence of any event (including a change in
            applicable  lending  office)  requiring  a change in the most recent
            forms  so  delivered  by it,  in  each  case  certifying  that  such
            Non-Domestic   Secured  Party  is  entitled  to  an  exemption  from
            withholding or deduction for or on account of Non-Excluded  Taxes in
            connection  with payments  under this  Agreement or under any of the
            Notes.  Each such  Non-Domestic  Secured Party shall promptly notify
            the  Borrower  and  the  Administrative  Agent  of  any  changes  in
            circumstances  unique to such  Non-Domestic  Secured Party,  and not
            including a change in law,  that would modify or render  invalid any
            claimed exemption or reduction.

            (f) The Borrower  shall not be obligated to gross up any payments to
      any Secured Party pursuant to clause  (a)(i),  or to indemnify any Secured
      Party pursuant to clause (d), in respect of Taxes to the extent imposed as
      a result  of (i) the  failure  of such  Secured  Party to  deliver  to the
      Borrower the form or forms and/or an Exemption Certificate,  as applicable
      to such  Secured  Party,  pursuant to clause (e),  (ii) such form or forms
      and/or Exemption  Certificate not  establishing a complete  exemption from
      U.S.  federal  withholding Tax or the information or  certifications  made
      therein  by the  Secured  Party  being  untrue or  inaccurate  on the date
      delivered in any material respect,  or (iii) the Secured Party designating
      a successor  lending  office at which it maintains its Loans which has the
      effect of causing such Secured Party to become  obligated for Tax payments
      in  excess  of  those in  effect  immediately  prior to such  designation;
      provided,  however,  that the Borrower  shall be obligated to gross up any
      payments  to any such  Secured  Party  pursuant to clause  (a)(i),  and to
      indemnify  any such  Secured  Party  pursuant to clause (d), in respect of
      United States federal withholding Taxes if (i) any such failure to deliver
      a form or forms or an Exemption Certificate or the failure of such form or
      forms or Exemption Certificate to establish a complete exemption from U.S.
      federal  withholding  Tax  or  inaccuracy  or  untruth  contained  therein
      resulted from a change in any applicable  statute,  treaty,  regulation or
      other  applicable  law or  any  interpretation  of  any  of the  foregoing
      occurring  after the date on which  such  Secured  Party  became a Secured
      Party  hereunder,  which  change  rendered  such  Secured  Party no longer
      legally entitled to deliver such form or forms or Exemption Certificate or
      otherwise   ineligible  for  a  complete   exemption  from  U.S.   federal
      withholding  Tax, or rendered the  information or  certifications  made in
      such form or forms or  Exemption  Certificate  untrue or  inaccurate  in a
      material  respect or (ii) the  obligation to gross up payments to any such
      Secured  Party  pursuant to clause (a)(i) or to indemnify any such Secured
      Party pursuant to clause (d) is with respect to an assignee  Secured Party
      as a result of an assignment made at the request of the Borrower.

            (g) If a Secured  Party  receives a refund in respect of Taxes as to
      which it has been grossed up by the Borrower  pursuant to clause (a)(i) or
      indemnified by the Borrower  pursuant to clause (d) and such Secured Party
      determines  in  its  sole,   good  faith  judgment  that  such  refund  is
      attributable to such gross up or indemnification,  then such Secured Party
      shall pay such amount to the Borrower as such Secured Party  determines to
      be the  proportion of the refund as will leave it, after such payment,  in
      no better or worse financial  position with respect to Tax liabilities and
      related  expenses  than it would have been in the absence of such payment.
      No Secured Party shall be obligated to disclose information  regarding its
      tax affairs or computations to the Borrower in connection with this clause
      or any other provision of this Section.

      SECTION  4.7.  Payments,  Computations,  etc. Unless  otherwise  expressly
provided in a Loan Document,  all payments by the Borrower pursuant to each Loan
Document shall be made by the Borrower to the  Administrative  Agent for the pro
rata  account of the Secured  Parties  entitled  to receive  such  payment.  All
payments shall be made without setoff,  deduction or counterclaim not later than
1:00 p.m.  on the date due in same day or  immediately  available  funds to such
account as the Administrative Agent shall specify from time to time by notice to
the  Borrower.  Funds  received  after  that  time  shall be deemed to have been
received by the  Administrative  Agent on the next succeeding  Business Day. The
Administrative  Agent  shall  promptly  remit in same day funds to each  Secured
Party its share, if any, of such payments received by the  Administrative  Agent
for the account of such Secured Party. All interest  (including interest on LIBO
Rate Loans) and fees shall be computed on the basis of the actual number of days
(including the first day but excluding the last day) occurring during the period
for which such interest or fee is payable over a year comprised of 360 days (or,
in the case of  interest  on a Base  Rate  Loan  (calculated  at other  than the
Federal Funds Effective Rate), 365 days or, if appropriate,  366 days). Payments
due on other than a Business Day shall  (except as otherwise  required by clause
(c) of the  definition  of the  term  "Interest  Period")  be made  on the  next
succeeding  Business  Day and  such  extension  of time  shall  be  included  in
computing interest and fees in connection with that payment.

      SECTION  4.8.  Sharing of Payments.  If any Secured Party shall obtain any
payment or other recovery  (whether  voluntary,  involuntary,  by application of
setoff or  otherwise)  on  account  of any  Credit  Extension  or  Reimbursement
Obligation (other than pursuant to the terms of Section 4.3, 4.4, 4.5 or 4.6) in
excess of its pro rata share of payments  obtained by all Secured Parties,  such
Secured Party shall purchase from the other Secured Parties such  participations
in Credit Extensions made by them as shall be necessary to cause such purchasing
Secured  Party to share the excess  payment or other  recovery  ratably  (to the
extent such other  Secured  Parties  were  entitled to receive a portion of such
payment or recovery) with each of them;  provided,  however,  that if all or any
portion of the excess  payment or other  recovery is thereafter  recovered  from
such purchasing  Secured Party, the purchase shall be rescinded and each Secured
Party which has sold a participation to the purchasing Secured Party shall repay
to the purchasing Secured Party the purchase price to the ratable extent of such
recovery  together with an amount equal to such selling  Secured Party's ratable
share  (according to the  proportion  of (a) the amount of such selling  Secured
Party's required  repayment to the purchasing  Secured Party to (b) total amount
so recovered from the purchasing  Secured Party) of any interest or other amount
paid or payable by the  purchasing  Secured Party in respect of the total amount
so  recovered.  The  Borrower  agrees  that  any  Secured  Party   purchasing  a
participation  from another  Secured Party  pursuant to this Section may, to the
fullest extent permitted by law,  exercise all its rights of payment  (including
pursuant to Section 4.9) with respect to such  participation as fully as if such
Secured  Party were the direct  creditor  of the  Borrower in the amount of such
participation.  If under any applicable bankruptcy,  insolvency or other similar
law any Secured Party receives a secured claim in lieu of a setoff to which this
Section applies,  such Secured Party shall, to the extent practicable,  exercise
its rights in  respect of such  secured  claim in a manner  consistent  with the
rights of the  Secured  Parties  entitled  under  this  Section  to share in the
benefits of any recovery on such secured claim.

      SECTION  4.9.  Setoff.  Each Secured Party shall,  upon the occurrence and
during the  continuance  of any Default  described in clauses (a) through (d) of
Section 8.1.9 or, with the consent of the Required Lenders,  upon the occurrence
and during the  continuance  of any other  Event of  Default,  have the right to
appropriate and apply to the payment of the Obligations  owing to it (whether or
not then due), and (as security for such Obligations) the Borrower hereby grants
to each Secured Party a continuing  security  interest in, any and all balances,
credits, deposits, accounts (other than any trust accounts comprised entirely of
moneys held in trust for the benefit of Persons  other than the Borrower and its
Affiliates)  or moneys of the Borrower then or thereafter  maintained  with such
Secured Party (other than the Restricted Cash Balance);  provided, however, that
any such  appropriation  and  application  shall be subject to the provisions of
Section 4.8. Each Secured  Party agrees  promptly to notify the Borrower and the
Administrative  Agent after any such setoff and application made by such Secured
Party; provided,  however, that the failure to give such notice shall not affect
the validity of such setoff and  application.  The rights of each Secured  Party
under this Section are in addition to other rights and remedies (including other
rights of setoff under applicable law or otherwise) which such Secured Party may
have.

      SECTION  4.10. Change of Lending Office. Each Secured Party agrees that if
it makes any  demand  for  payment  under  Section  4.3,  4.5 or 4.6,  or if any
adoption or change of the type described in Section 4.1 shall occur with respect
to it, it will,  if requested by the Borrower,  file a  certificate  or document
reasonably  requested by the Borrower  and/or use reasonable  efforts (in either
case, consistent with its internal policy and legal and regulatory  restrictions
and so long as such efforts would not be disadvantageous to it, as determined in
its sole  discretion)  to designate a different  lending office if the filing of
such certificate or document or the making of such a designation would reduce or
obviate the need for the  Borrower to make  payments  under  Section 4.3, 4.5 or
4.6,  or would  eliminate  or  materially  reduce the effect of any  adoption or
change described in Section 4.1; provided, however, that nothing in this Section
shall affect or postpone any of the  Obligations of the Borrower or the right of
any Secured Party provided in Section 4.1, 4.3, 4.5 or 4.6.

      SECTION  4.11.  Replacement  of  Lenders.  If  any  Lender  (an  "Affected
Lender")  makes a demand upon the  Borrower for (or if the Borrower is otherwise
required to pay) amounts pursuant to Section 4.3, 4.5 or 4.6 (and the payment of
such  amounts  are,  and are  likely to  continue  to be,  more  onerous  in the
reasonable judgment of the Borrower than with respect to the other Lenders),  or
gives notice  pursuant to Section 4.1  requiring a conversion  of such  Affected
Lender's  LIBO  Rate  Loans to Base  Rate  Loans  or  suspending  such  Lender's
obligation  to make Loans as, or to convert  Loans into,  LIBO Rate  Loans,  the
Borrower  may,  within 30 days of  receipt  by the  Borrower  of such  demand or
notice,  as the case may be, give notice (a "Replacement  Notice") in writing to
the  Administrative  Agent and such Affected  Lender of its intention to replace
such  Affected   Lender  with  a  financial   institution  or  other  Person  (a
"Replacement Lender") designated in such Replacement Notice; provided,  however,
that no Replacement  Notice may be given by the Borrower if (i) such replacement
conflicts with any applicable law or regulation, (ii) any Event of Default shall
have occurred and be continuing at the time of such  replacement  or (iii) prior
to any such replacement, such Lender shall have taken any necessary action under
Section 4.5 or 4.6 (if  applicable)  so as to eliminate the  continued  need for
payment of amounts owing  pursuant to Section 4.5 or 4.6. If the  Administrative
Agent shall, in the exercise of its reasonable  discretion and within 30 days of
its receipt of such  Replacement  Notice,  notify the Borrower and such Affected
Lender  in  writing  that  the   Replacement   Lender  is  satisfactory  to  the
Administrative  Agent (such  consent not being  required  where the  Replacement
Lender is already a Lender),  then such Affected  Lender  shall,  subject to the
payment of any amounts due pursuant to Section 4.4,  assign,  in accordance with
Section 10.11.1, all of its Commitments,  Loans, Notes (if any) and other rights
and  obligations  under this Agreement and all other Loan  Documents  (including
Reimbursement Obligations,  if applicable) to such Replacement Lender; provided,
however,  that (i) such assignment shall be without recourse,  representation or
warranty and shall be on terms and conditions  reasonably  satisfactory  to such
Affected Lender and such  designated  financial  institution,  (ii) the purchase
price paid by such  Replacement  Lender shall be in the amount of such  Affected
Lender's  Loans and its  Percentage of  outstanding  Reimbursement  Obligations,
together with all accrued and unpaid interest and fees in respect thereof,  plus
all other  amounts  (including  the  amounts  demanded  and  unreimbursed  under
Sections 4.3, 4.5 and 4.6),  owing to such Affected  Lender  hereunder and (iii)
the Borrower shall pay to the Affected Lender and the  Administrative  Agent all
reasonable  out-of-pocket  expenses  incurred  by the  Affected  Lender  and the
Administrative   Agent  in  connection   with  such  assignment  and  assumption
(including the processing fees described in Section 10.11.1). Upon the effective
date of an assignment  described  above,  the Replacement  Lender shall become a
"Lender" for all purposes under the Loan Documents.

      SECTION  4.12.  Limitation  on Additional  Amounts,  etc.  Notwithstanding
anything  to the  contrary  contained  in  Sections  4.3,  4.5  or  4.6 of  this
Agreement,  unless a Lender gives notice to the Borrower that it is obligated to
pay an amount under any such  Section  within 90 days after the later of (x) the
date the Lender incurs the respective  increased costs,  Taxes, loss, expense or
liability, reduction in amounts received or receivable or reduction in return on
capital or (y) the date such Lender has actual  knowledge of its  incurrence  of
their respective increased costs, Taxes, loss, expense or liability,  reductions
in amounts  received or receivable or reduction in return on capital,  then such
Lender shall only be entitled to be compensated for such amount by such Borrower
pursuant  to  Sections  4.3,  4.5 or 4.6,  as the case may be, to the extent the
costs,  Taxes,  loss,  expense or  liability,  reduction in amounts  received or
receivable  or  reduction  in return on capital  are  incurred or suffered on or
after the date which  occurs 90 days prior to such Lender  giving  notice to the
Borrower that it is obligated to pay the respective amounts pursuant to Sections
4.3, 4.5 or 4.6, as the case may be. This Section shall have no applicability to
any Section of this Agreement other than Sections 4.3, 4.5 or 4.6.

                                    ARTICLE V

                         CONDITIONS TO CREDIT EXTENSIONS

      SECTION  5.1.  Initial Credit Extension.  The obligations  of  the Lenders
and, if applicable,  the Issuers to fund the initial Credit  Extension  shall be
subject  to the  prior  or  concurrent  satisfaction  of each of the  conditions
precedent set forth in this Section.

      SECTION  5.1.1.  Resolutions, etc. The Managing Agents shall have received
from each Obligor,  as  applicable,  (i) a copy of a good standing  certificate,
dated a date reasonably close to the Closing Date, for each such Person and (ii)
a  certificate,  dated the Closing Date and with  counterparts  for each Lender,
duly executed and delivered by such Person's  Secretary or Assistant  Secretary,
managing member or general partner, as applicable, as to

            (a) the fact that a complete and correct copy of the  resolutions of
      each such Person's Board of Directors (or other managing body, in the case
      of other than a corporation) then in full force and effect authorizing, to
      the extent  relevant,  all aspects of the  Transaction  applicable to such
      Person and the execution,  delivery and  performance of each Loan Document
      to be executed by such Person and the transactions contemplated hereby and
      thereby is attached to such  certificate and that those  resolutions  have
      not been amended, modified or rescinded by subsequent action;

            (b) the incumbency and signatures of those of its officers, managing
      member or general partner,  as applicable,  authorized to act with respect
      to each Loan Document to be executed by such Person (each,  an "Authorized
      Officer"); and

            (c) the  full  force and  validity of  each Organic Document of such
      Person and copies thereof;

upon which  certificates each Secured Party may conclusively rely until it shall
have  received a further  certificate  of the  Secretary,  Assistant  Secretary,
managing member or general partner, as applicable,  of any such Person canceling
or amending the prior certificate of such Person.

      SECTION  5.1.2. Transaction Consummated.  The Transactions shall have been
consummated  for an  aggregate  amount  not in  excess of  $826,000,000,  and in
connection therewith:

            (a) The Recapitalization shall have been consummated pursuant to the
      Recapitalization  Agreement  (and all of the  conditions  to  effecting or
      consummating  the  Recapitalization  set  forth  in  the  Recapitalization
      Agreement  shall  have been duly  satisfied  or,  with the  consent of the
      Managing Agents and the Required Lenders, waived) and, pursuant thereto,

                  (i)  the Borrower shall have received  common  equity proceeds
            of approximately $200,000,000, and

                  (ii) MDCP and its  designees  shall have  become the holder of
            approximately  82.5% of the issued and outstanding OSI Common Stock,
            representing  more  than  77% of the  OSI  Common  Stock  on a fully
            diluted basis, in each case on the Closing Date.

            (b) The Rollover  Shareholders  shall continue to hold approximately
      8.0%  of  the  issued  and  outstanding  OSI  Common  Stock,  representing
      approximately  7.5% of the OSI Common Stock on a fully diluted  basis,  in
      each case on the Closing Date.

            (c) The Preferred  Equity  Issuances shall have been  consummated on
      terms  and  conditions  reasonably  satisfactory  in all  respects  to the
      Managing Agents and, pursuant to

                  (i) the PIK Preferred Equity Issuance, the Borrower shall have
            issued the PIK Preferred  Equity for not less than  $100,000,000  in
            gross cash proceeds to the PIK Preferred  Equity Holders pursuant to
            the PIK Preferred Equity Documents; and

                  (ii) the Junior PIK Preferred  Equity  Issuance,  the Borrower
            shall have  issued  (pursuant  to the Junior  PIK  Preferred  Equity
            Documents)  the  Junior  PIK  Preferred  Equity  to  certain  of the
            Existing  Shareholders  for not less than  $7,000,000  of gross cash
            proceeds, in connection with the Recapitalization.

      SECTION  5.1.3. Transaction Documents.  (a) The Managing Agents shall have
received  (with  copies for each  Lender  that shall have  requested  in writing
copies thereof) copies of fully executed  versions of the Transaction  Documents
other than the Consent Solicitation Statement, certified to be true and complete
copies thereof by an Authorized Officer of the Borrower.  Each Material Document
shall be in full force and effect and shall not have been  modified or waived in
any material respect,  nor shall there have been any forbearance to exercise any
rights with respect to any of the material  terms or provisions  relating to the
conditions to the  consummation of the  Recapitalization,  the Preferred  Equity
Issuances and the  Solicitation  set forth in the applicable  Material  Document
unless otherwise agreed to by the Required Lenders.

      (b) With  respect to the  Solicitation,  the  Managing  Agents  shall have
received  evidence  satisfactory  in all  respects  to  each of  them  that  the
Subordinated  Note  Holders of at least a majority  of the  aggregate  principal
amount of the  Subordinated  Notes shall have  executed and  delivered a consent
pursuant to the Consent Solicitation Statement,  such that the terms, conditions
and waivers contained in the Consent Solicitation  Statement shall be binding on
and enforceable against all of the Subordinated Note Holders.

      SECTION  5.1.4.  Closing Date Certificate.  The Managing Agents shall have
received,   with  counterparts  for  each  Lender,  the  Borrower  Closing  Date
Certificate,  dated the  Closing  Date and duly  executed  and  delivered  by an
Authorized  Officer of the Borrower,  in which  certificate  the Borrower  shall
agree and  acknowledge  that the  statements  made therein shall be deemed to be
true and correct  representations and warranties in all material respects of the
Borrower as of such date,  and, at the time each such  certificate is delivered,
such statements  shall in fact be true and correct in all material  respects (it
being  understood  that the Borrower  shall not have to certify as to any matter
set forth in this Agreement to the extent that the  determination  thereof is to
be made (as expressly  provided for in this  Agreement) by either Managing Agent
or any Lender).  All  documents  and  agreements  required to be appended to the
Borrower  Closing Date  Certificate  (including  documentation  evidencing that,
after giving effect to the Transaction and each other  transaction  contemplated
hereby  (including the initial Credit  Extensions  hereunder),  all Obligations,
including those to pay principal of and interest  (including  interest  accruing
subsequent  to the filing of, or which would have accrued but for the filing of,
a petition for bankruptcy,  reorganization or similar proceeding, whether or not
allowed  as a claim  under  such  proceeding)  on the  Loans  and  Reimbursement
Obligations,  and fees and expenses in connection therewith,  constitute "Senior
Bank Debt" (as defined in the Subordinated Note Indenture)) shall be in form and
substance reasonably satisfactory to the Managing Agents.

      SECTION  5.1.5. Delivery  of  Notes.  The  Managing   Agents   shall  have
received,  for the account of each  Lender that has  requested a Note in writing
three Business Days prior to the Closing Date, such Lender's Notes duly executed
and delivered by an Authorized Officer of the Borrower.

      SECTION  5.1.6. Payment of Outstanding Indebtedness, etc. All Indebtedness
identified in Item 7.2.2(b) of the Disclosure Schedule  (including,  pursuant to
the Refinancing,  all Indebtedness  outstanding  under the terms of the Existing
Credit Agreement (other than the Existing Letters of Credit)), together with all
interest,  all  prepayment  premiums,  if any, and other amounts due and payable
with  respect  thereto,  shall have been paid in full from the  proceeds  of the
initial Credit  Extension and the  commitments  in respect of such  Indebtedness
shall  have  been  terminated,  and  all  Liens  securing  payment  of any  such
Indebtedness have been released and the Administrative Agent shall have received
all executed UCC termination statements (Form UCC-3) or other instruments as may
be suitable or appropriate in connection therewith.

      SECTION  5.1.7. Administrative Agent's Fee Letter, Closing Fees, Expenses,
etc.

      (a) The  Administrative  Agent  shall  have  received  the  Administrative
Agent's Fee Letter,  duly executed and delivered by an Authorized Officer of the
Borrower.

      (b) Each Managing  Agent shall have  received for its own account,  or for
the account of each Lender, as the case may be, all fees, costs and expenses due
and payable pursuant to Sections 3.3 and 10.3, to the extent then invoiced.  The
Managing  Agents  shall be  satisfied  that  the  aggregate  amount  of fees and
expenses paid or payable in  connection  with the  Transaction  shall not exceed
$47,000,000.

      SECTION  5.1.8.  Financial Information; Material Adverse Change.  (a)  The
Managing Agents shall have received, with counterparts for each Lender,

            (i) (A) consolidated  financial statements of the Borrower including
      balance  sheets and income and cash flow  statements  as of the end of and
      for each of the last three Fiscal Years ended December 31, 1998,  December
      31, 1997 and December 31, 1996 audited by independent  public  accountants
      of  recognized  national  standing and prepared in  conformity  with GAAP,
      together  with the report  thereon;  and (B) unaudited  interim  financial
      statements of the Borrower prepared in each case in the same manner as the
      historical  audited  statements for the first three Fiscal Quarters of the
      1999 Fiscal Year and for the same Fiscal Quarters of the 1998 Fiscal Year;
      and

            (ii) a consolidated  pro forma balance sheet of the Borrower and its
      Subsidiaries,  as of September 30, 1999,  certified by the chief financial
      or accounting  Authorized  Officer of the  Borrower,  giving effect to the
      consummation of the Transaction and each other transaction contemplated by
      this Agreement and the Transaction Documents,  and reflecting the proposed
      legal and capital  structures of the Borrower and its Subsidiaries,  which
      legal and capital structure shall be satisfactory in all material respects
      to the Managing Agents; and

      (b) Since  December  31,  1998,  there has not been any  material  adverse
change in the business, operations, results of operations, business prospects or
financial condition of the Borrower and its Subsidiaries taken as a whole.

      SECTION  5.1.9.  Opinions  of Counsel;  Reliance  Letters.   The  Managing
Agents shall have received opinions, dated the Closing Date and addressed to the
Managing Agents and all of the Lenders, from

            (a) Kirkland & Ellis, New York counsel to the Obligors, in form  and
      substance satisfactory to the Managing Agents; and

            (b) local counsel to the Obligors,  in form and substance,  and from
      counsel, in each case satisfactory to the Managing Agents, from the States
      of California, Florida, Georgia, Missouri and Wisconsin.

      SECTION  5.1.10.  Filing Agent,  etc. All UCC financing  statements  (Form
UCC-1) or other similar  financing  statements  and UCC  termination  statements
(Form UCC-3) required pursuant to the Loan Documents (collectively,  the "Filing
Statements")  shall  have been  delivered  to CT  Corporation  System or another
similar filing service  company  acceptable to the Managing  Agents (the "Filing
Agent").  The Filing Agent shall have acknowledged in a writing  satisfactory to
the  Managing  Agents and their  counsel (i) the Filing  Agent's  receipt of all
Filing  Statements,  (ii) that the Filing  Statements have either been submitted
for filing in the appropriate  filing offices or will be submitted for filing in
the  appropriate  offices  within ten days  following the Closing Date and (iii)
that the Filing Agent will notify the Managing  Agents and their  counsel of the
results of such submissions within 30 days following the Closing Date.

      SECTION  5.1.11.  Subsidiary  Guaranty.  The  Managing  Agents  shall have
received the Subsidiary  Guaranty,  dated as of the Closing Date,  duly executed
and delivered by an Authorized Officer of each Subsidiary Guarantor.

      SECTION  5.1.12.  Solvency,  etc. The Managing Agents shall have received,
with  counterparts for each Lender, a certificate duly executed and delivered by
the chief financial or accounting Authorized Officer of the Borrower,  dated the
Closing Date, in the form of Exhibit I attached hereto.

      SECTION  5.1.13.  Pledge Agreements.  The  Managing   Agents  shall   have
received,

            (a) the  Shareholders'  Pledge  Agreement,  dated as of the  Closing
      Date, and duly executed and delivered by an Authorized Officer of each OSI
      Shareholder  that is not a natural  person and each other OSI  Shareholder
      that is a natural person in his/her individual  capacity together with the
      certificates  evidencing  the shares of the OSI Common Stock owned by such
      OSI  Shareholders  and  pledged  pursuant  to  the  Shareholders'   Pledge
      Agreement, which certificates in each case shall be accompanied by undated
      instruments of transfer duly executed in blank;

            (b) each  Pledge and  Security  Agreement,  dated as of the  Closing
      Date, duly executed and delivered by an Authorized Officer of the Borrower
      and each Subsidiary Guarantor together with

                  (i)  the  certificates   evidencing  all  of  the  issued  and
            outstanding  shares of Capital  Securities  pledged  pursuant to the
            Pledge and Security Agreement, which certificates in each case shall
            be accompanied  by undated  instruments of transfer duly executed in
            blank, or, if any such shares of Capital Securities pledged pursuant
            to such Pledge and Security Agreement are uncertificated securities,
            the  Administrative  Agent shall have obtained "control" (as defined
            in the UCC) over such shares of Capital  Securities)  and such other
            instruments and documents as shall be necessary or in the reasonable
            opinion of the  Administrative  Agent desirable under applicable law
            to perfect (subject to Permitted Liens) the first priority  security
            interest  of the  Administrative  Agent in such  shares  of  Capital
            Securities;

                  (ii) executed copies of UCC financing  statements (Form UCC-1)
            naming each such Obligor  executing a Pledge and Security  Agreement
            as a debtor and the  Administrative  Agent as the secured party,  or
            other similar  instruments or documents to be filed under the UCC of
            all  jurisdictions  as may be  necessary  or, in the  opinion of the
            Managing Agents and their counsel, desirable to perfect the security
            interests of the  Administrative  Agent  pursuant to such Pledge and
            Security Agreement;

                  (iii)  executed  copies of proper UCC  termination  statements
            (Form  UCC-3),  if any,  necessary  to  release  all Liens and other
            rights  of  any  Person  (other  than  Permitted  Liens)  (i) in any
            collateral  described in any security agreement  previously executed
            and  delivered  by  any  Person,   and  (ii)  securing  any  of  the
            Indebtedness identified in Item 7.2.2(b) of the Disclosure Schedule,
            together with such other UCC termination  statements (Form UCC-3) as
            the Managing Agents may reasonably request from such Obligors; and

                  (iv)  certified  copies of UCC  Requests  for  Information  or
            Copies (Form  UCC-11),  or a similar  search  report  certified by a
            party  acceptable to the Managing  Agents,  dated a date  reasonably
            near to the Closing Date,  listing  effective  financing  statements
            which name such  Obligor  (under its present name and certain of its
            previous  names) as the debtor and which are filed in certain of the
            jurisdictions  in which  filings  are to be made  pursuant to clause
            (ii) above, together with copies of such financing statements; and

The  Managing  Agents and their  counsel  shall be  satisfied  that (i) the Lien
granted to the  Administrative  Agent, for the benefit of the Secured Parties in
the  Collateral  (subject  to  Permitted  Liens) is a first  priority  (or local
equivalent  thereof)  security  interest,  and (ii) no Lien exists on any of the
Collateral (as defined in the applicable  Pledge  Agreement) other than the Lien
created in favor of the  Administrative  Agent,  for the  benefit of the Secured
Parties, pursuant to a Loan Document.

      SECTION  5.1.14.  Patent Security Agreement,  Copyright Security Agreement
and Trademark  Security  Agreement.  The Managing Agents shall have received the
Patent Security  Agreement,  the Copyright  Security Agreement and the Trademark
Security  Agreement,  as  applicable,  each dated as of the Closing  Date,  duly
executed  and  delivered  by an  Authorized  Officer  of each  Obligor  that has
delivered a Pledge and Security Agreement.

      SECTION  5.1.15.  Perfection Certificates.  The Managing Agents shall have
received  Perfection  Certificates,  dated as of the Closing Date, duly executed
and  delivered by an  Authorized  Officer of the  Borrower  and each  Subsidiary
Guarantor.

      SECTION  5.1.16.  Insurance.  The  Managing  Agents  shall  have  received
certified copies of the insurance policies (or binders in respect thereof), from
one or more insurance companies satisfactory to the Managing Agents,  evidencing
coverage required to be maintained pursuant to each Loan Document.

      SECTION  5.1.17. Corporate, Tax and Capital Structure. The corporate, tax,
capital and ownership  structure  (including  Organic  Documents),  shareholders
agreements  and the  management  of the  Borrower  both  before  and  after  the
Transaction  shall be  reasonably  satisfactory  to the  Managing  Agents in all
respects.   The  corporate  and  capital  structure  of  the  Borrower  and  its
Subsidiaries on the Closing Date shall be as set forth in Annex I hereto.

      SECTION  5.1.18.  Litigation.  There shall exist no pending or  threatened
action, suit,  investigation,  litigation or proceeding pending or threatened in
any court or before any  arbitrator or  governmental  instrumentality  which (a)
contests the  consummation of the Transaction or the legality or validity of any
Loan Document or any Transaction  Document,  or (b) could reasonably be expected
to have a Material Adverse Effect.

      SECTION  5.2.  All Credit Extensions.  The obligation  of  each Lender and
each  Issuer  to  make  any  Credit  Extension  (including  the  initial  Credit
Extension)  shall  be  subject  to the  satisfaction  of each of the  conditions
precedent set forth below.

      SECTION  5.2.1.   Compliance  with  Warranties,   No  Default,  etc.  Both
immediately  before and immediately  after giving effect to any Credit Extension
(but,  if any  Default of the nature  referred  to in Section  8.1.5  shall have
occurred with respect to any other  Indebtedness,  without  giving effect to the
application,  directly or  indirectly,  of the proceeds  thereof) the  following
statements shall be true and correct:

            (a) the  representations  and  warranties  set  forth  in each  Loan
      Document shall, in each case, be true and correct in all material respects
      with the same effect as if then made (unless stated to relate solely to an
      earlier date, in which case such  representations  and warranties shall be
      true and correct in all material respects as of such earlier date); and

            (b) no Default shall have then occurred and be continuing.

      SECTION  5.2.2.  Credit Extension Request, etc. The  Administrative  Agent
shall have  received a  Borrowing  Request if Loans are being  requested,  or an
Issuance  Request if a Letter of Credit is being requested or extended.  Each of
the delivery of a Borrowing  Request or Issuance  Request and the  acceptance by
the  Borrower of the  proceeds  of such  Credit  Extension  shall  constitute  a
representation  and  warranty  by the  Borrower  that on the date of such Credit
Extension  (both  immediately  before  and after  giving  effect to such  Credit
Extension and the  application of the proceeds  thereof) the statements  made in
Section 5.2.1 are true and correct in all material respects.

      SECTION  5.2.3.   Satisfactory  Legal  Form.  All  documents  executed  or
submitted  pursuant  hereto by or on behalf of any Obligor  shall be  reasonably
satisfactory in form and substance to the Managing Agents and their counsel. The
Managing  Agents  and  their  counsel  shall  have  received  all   information,
approvals,  opinions,  documents or instruments as either  Managing Agent or its
counsel may  reasonably  request,  if the Managing  Agents believe in good faith
that a Default may have occurred and is continuing.

                                   ARTICLE VI

                         REPRESENTATIONS AND WARRANTIES

      In order to induce the Secured  Parties a party  hereto to enter into this
Agreement and to make Credit Extensions  hereunder,  the Borrower represents and
warrants to each Secured Party a party hereto as set forth in this Article.

      SECTION  6.1. Organization, etc. Each Obligor (i) is validly organized and
existing and in good standing under the laws of the state or jurisdiction of its
incorporation or  organization,  (ii) is duly qualified to do business and is in
good standing as a foreign entity in each  jurisdiction  where the nature of its
business  requires  such  qualification  (except  where  the  failure  to  be so
qualified  or in good  standing  as a foreign  entity  could not  reasonably  be
expected  to have a  Material  Adverse  Effect),  and (iii)  has full  power and
authority  and holds all  requisite  governmental  licenses,  permits  and other
approvals to enter into and perform its Obligations  under each Loan Document to
which it is a party and to own and hold under lease its  property and to conduct
its  business  substantially  as  currently  conducted  by it (except  where the
failure  to hold  any  such  licenses,  permits  or other  approvals  could  not
reasonably be expected to have a Material Adverse Effect).

      SECTION  6.2. Due  Authorization,  Non-Contravention,  etc. The execution,
delivery and performance by each Obligor of each Loan Document executed or to be
executed by it, each such Obligor's  participation  in the  consummation  of all
aspects of the Transaction, and the execution,  delivery and performance by such
Obligor of the  agreements  executed and delivered by it in connection  with the
Transaction  are in each case within each such Person's  powers,  have been duly
authorized by all necessary action, and do not

            (a) contravene any (i) Obligor's Organic Documents, (ii) contractual
      restriction  binding on or  affecting  any  Obligor  (other  than any such
      contractual  restriction  that shall  have been  waived on or prior to the
      Closing  Date or the failure to obtain  thereof  could not  reasonably  be
      expected to have a Material  Adverse Effect or that which will not lead to
      any liability by a Secured Party),  (iii) court decree or order binding on
      or affecting any Obligor or (iv) law or governmental regulation binding on
      or affecting any Obligor; or

            (b) result in, or require the creation or imposition of, any Lien on
      any  Obligor's  properties  (except  as  permitted  or  required  by  this
      Agreement).

      SECTION  6.3.  Government Approval,  Regulation,  etc. No authorization or
approval or other action by, and no notice to or filing with,  any  Governmental
Authority  or other  Person  (other  than those  which (i) have been,  or on the
Closing  Date will be, duly  obtained or made or waived and which are, or on the
Closing  Date will be, in full force and effect or (ii) the failure to obtain or
make could not  reasonably  be  expected to have a Material  Adverse  Effect) is
required for the consummation of the Transaction or the due execution,  delivery
or, to the extent applicable, performance by any Obligor of any Loan Document to
which it is a party, or for the due execution,  delivery  and/or,  to the extent
applicable,  performance  of the  Transaction  Documents,  in  each  case by the
parties thereto or the consummation of the Transaction. Neither the Borrower nor
any of its  Subsidiaries  is an "investment  company"  within the meaning of the
Investment  Company  Act of 1940,  as  amended,  or a  "holding  company",  or a
"subsidiary  company" of a "holding  company",  or an  "affiliate" of a "holding
company" or of a "subsidiary company" of a "holding company", within the meaning
of the Public Utility Holding Company Act of 1935, as amended.

      SECTION  6.4.  Validity,  etc.  Each  Loan  Document and each  Transaction
Document (other than the Consent  Solicitation) to which each Obligor is a party
constitute,  or will, on the due execution and delivery thereof by such Obligor,
constitute,   the  legal,  valid  and  binding   obligations  of  such  Obligor,
enforceable  against it in accordance  with its terms  (except,  in any case, as
such  enforceability  may  be  limited  by  applicable  bankruptcy,  insolvency,
reorganization  or similar laws  affecting  creditors'  rights  generally and by
principles of equity).

      SECTION  6.5. Financial  Information.  (a) The financial statements of the
Borrower and its  Subsidiaries  furnished to the Managing Agents and each Lender
pursuant  to Section  5.1.8(a)(i)  have been  prepared in  accordance  with GAAP
consistently   applied,   and  present  fairly  in  all  material  respects  the
consolidated  financial condition of the Persons covered thereby as at the dates
thereof and the results of their operations for the periods then ended.

      (b) The pro forma balance  sheets  furnished to the Agents and each Lender
pursuant to Section  5.1.8(a)(ii)  fairly presents in all material  respects the
pro forma estimated financial condition of the Borrower as of such date.

      (c) All balance sheets, all statements of operations, shareholders' equity
and cash flow and all other financial  information  (other than  projections) of
each of the Borrower and its  Subsidiaries  furnished  pursuant to Section 7.1.1
have  been and will for  periods  following  the  Closing  Date be  prepared  in
accordance with GAAP consistently  applied, and do or will present fairly in all
material  respects the consolidated  financial  condition of the Persons covered
thereby as at the dates  thereof  and the  results of their  operations  for the
periods then ended.

      SECTION  6.6.  No  Material  Adverse  Change.  There  has been no material
adverse  change in the business,  operations,  results of  operations,  business
prospects  which  could  reasonably  be  expected  to  result in a  Default,  or
financial  condition of the Borrower and its Subsidiaries taken as a whole since
December 31, 1998.

      SECTION  6.7.  Litigation, Labor Controversies, etc.  There is no  pending
or, to the  knowledge  of the  Borrower or any of its  Subsidiaries,  threatened
litigation, action, proceeding or labor controversy

            (a) except  as  disclosed  in Item 6.7 of the  Disclosure  Schedule,
      affecting the Borrower or any such  Subsidiary or any of their  respective
      properties,  businesses,  assets or revenues,  which could  reasonably  be
      expected to have a Material Adverse Effect, and no adverse development has
      occurred in any labor controversy, litigation, arbitration or governmental
      investigation or proceeding disclosed in Item 6.7; or

             (b)which   purports   to   affect   the   legality,   validity   or
      enforceability  of any Loan  Document,  any  Transaction  Document  or the
      Transaction.

      SECTION  6.8.  Subsidiaries.  The   Borrower  has  no  Subsidiaries except
those Subsidiaries

            (a) existing on the Closing Date which are identified in Item 6.8 of
      the Disclosure Schedule; or

            (b) which  are  permitted  to have been  organized  or  acquired  in
      accordance with Section 7.2.5 or 7.2.10.

Item 6.8 of the Disclosure  Schedule (a) lists, with respect to each Subsidiary,
(i) the state or jurisdiction of such Subsidiary's incorporation or organization
and (ii) the percentage of shares or interests of the Capital Securities of such
Subsidiary owned by the Borrower or another Subsidiary,  and (b) identifies each
Subsidiary which is a Foreign Subsidiary.

      SECTION  6.9.  Ownership  of  Properties;  Capital  Securities.   (a)  The
Borrower  and  each of its  Subsidiaries  owns  (i) in the  case of  owned  real
property,  good  and  marketable  fee  title  to,  and (ii) in the case of owned
personal  property,  good and valid  title to, or, in the case of leased real or
personal property,  valid and enforceable  leasehold  interests (as the case may
be) in, all of its  properties  and  assets,  real and  personal,  tangible  and
intangible,  of any nature whatsoever,  free and clear in each case of all Liens
or claims, except for Permitted Liens.

      (b) All of the issued and  outstanding  shares of OSI Common Stock and all
of the  issued  and  outstanding  shares of  Capital  Securities  of each of the
Pledged  Subsidiaries  are, in each case,  duly  authorized and validly  issued,
fully paid and non-assessable.

      SECTION  6.10.  Taxes. Each of the Borrower and its Subsidiaries has filed
all Federal, State and other material Tax returns and reports required by law to
have been filed by it and has paid all Taxes and  governmental  charges  thereby
shown to be due and owing,  except  any such  Taxes or  charges  which are being
diligently  contested  in good faith by  appropriate  proceedings  and for which
adequate  reserves  in  accordance  with GAAP  shall  have been set aside on its
books.

      SECTION  6.11.  Pension   and    Welfare   Plans.   During   the   twelve-
consecutive-month  period prior to the Closing Date and prior to the date of any
Credit  Extension  hereunder,  no steps have been taken to terminate any Pension
Plan, and no contribution  failure has occurred with respect to any Pension Plan
sufficient  to give rise to a Lien under Section  302(f) of ERISA.  No condition
exists or event or  transaction  has  occurred  with respect to any Pension Plan
which  might  result in the  incurrence  by the  Borrower  or any  member of the
Controlled Group of any material liability, fine or penalty. Except as disclosed
in Item 6.11 of the Disclosure Schedule,  neither the Borrower nor any member of
the  Controlled  Group  has  any  contingent   liability  with  respect  to  any
post-retirement   benefit  under  a  Welfare  Plan,  other  than  liability  for
continuation coverage described in Part 6 of Title I of ERISA.

      SECTION  6.12.  Environmental Warranties.  Except  as,  singly  or  in the
aggregate, could not reasonably be expected to have a Material Adverse Effect:

            (a) all facilities and property (including  underlying  groundwater)
      owned or leased by the Borrower or any of its Subsidiaries  have been, and
      continue to be, owned or leased by the Borrower  and its  Subsidiaries  in
      compliance with all Environmental Laws;

            (b) there have been no past,  and there are no pending or threatened
      (i)  written  claims,  complaints,  notices or  requests  for  information
      received by the  Borrower or any of its  Subsidiaries  with respect to any
      alleged  violation of any Environmental  Law, or (ii) written  complaints,
      notices or inquiries to the Borrower or any of its Subsidiaries  regarding
      potential liability under any Environmental Law;

            (c) there  have  been  no  Releases of Hazardous Materials at, on or
      under any property now  or  previously  owned or leased by the Borrower or
      any of its Subsidiaries;

            (d) the  Borrower and its  Subsidiaries  have been issued and are in
      compliance with all permits,  certificates,  approvals, licenses and other
      authorizations   relating  to  environmental   matters  and  necessary  or
      desirable for their businesses;

            (e) no property now or previously owned or leased by the Borrower or
      any of its Subsidiaries is listed or proposed for listing (with respect to
      owned property only) on the National  Priorities  List pursuant to CERCLA,
      on  the  CERCLIS  or  on  any  similar  state  list  of  sites   requiring
      investigation or clean-up;

            (f) there are no  underground  storage  tanks,  active or abandoned,
      including  petroleum  storage  tanks,  on or  under  any  property  now or
      previously owned or leased by the Borrower or any of its Subsidiaries;

            (g) neither the Borrower nor any Subsidiary has directly transported
      or directly arranged for the  transportation of any Hazardous  Material to
      any  location  which is listed or  proposed  for  listing on the  National
      Priorities List pursuant to CERCLA, on the CERCLIS or on any similar state
      list or which  is the  subject  of  federal,  state  or local  enforcement
      actions or other  investigations which may lead to material claims against
      the Borrower or such  Subsidiary for any remedial work,  damage to natural
      resources or personal injury, including claims under CERCLA;

            (h) there are no  polychlorinated  biphenyls  or   friable  asbestos
      present at any property now or previously owned or leased by the  Borrower
      or any Subsidiary; and

            (i)  no  conditions  exist  at,  on or  under  any  property  now or
      previously  owned or leased by the  Borrower  which,  with the  passage of
      time, or the giving of notice or both,  would give rise to liability under
      any Environmental Law.

      SECTION  6.13.  Accuracy of Information.  None of the factual  information
heretofore  or  contemporaneously  furnished in writing to any Secured Party and
prepared by or on behalf of any Obligor in connection  with any Loan Document or
any transaction  contemplated hereby (including the Transaction)  contains as of
the date made any untrue  statement  of a material  fact,  or omits to state any
material fact necessary to make any such factual information not misleading, and
no other factual  information  hereafter  furnished in connection  with any Loan
Document  by or on behalf of any  Obligor in writing to any  Secured  Party will
contain as of the date made any untrue statement of a material fact or will omit
to state any material fact  necessary to make any such factual  information  not
misleading  on the  date as of  which  such  factual  information  is  dated  or
certified.

      SECTION  6.14.  Regulations  U  and X. Neither the Borrower nor any of its
Subsidiaries  is engaged in the business of extending  credit for the purpose of
purchasing or carrying  margin stock,  and no proceeds of any Credit  Extensions
will be used to purchase or carry margin stock or otherwise  for a purpose which
violates,  or would be inconsistent  with,  Board  Regulation U or Regulation X.
Terms for which  meanings are provided in Board  Regulation U or Regulation X or
any regulations  substituted  therefor, as from time to time in effect, are used
in this Section with such meanings.

      SECTION  6.15.  Year 2000. Each Obligor has developed a program to address
on a timely  basis,  the "Year 2000  Problem"  (that is, the risk that  computer
applications  used by such  Obligor  may be unable  to  recognize  and  properly
perform  date-sensitive  functions involving certain dates prior to and any date
after December 31, 1999). Based on such program, the Year 2000 Problem could not
reasonably be expected to have a Material Adverse Effect.

      SECTION  6.16.  Status  of Obligations  as Senior  Indebtedness,  etc. The
subordination  provisions  relating  to the  Subordinated  Debt  (including  the
subordination  provisions  set forth in the  Subordinated  Note  Indenture)  are
enforceable  against  the  holders of the  applicable  Subordinated  Debt by the
holder of any "Senior Bank Debt" (as defined in the Subordinated Note Indenture)
or any  similar  term  referring  to the  Obligations  (as  defined in any other
Subordinated Debt Document).  All Obligations  (including those to pay principal
of and interest  (including  interest  accruing  subsequent to the filing of, or
which  would have  accrued  but for the filing  of, a petition  for  bankruptcy,
reorganization  or similar  proceeding,  whether or not allowed as a claim under
such  proceeding)  on the  Loans  and  Reimbursement  Obligations,  and fees and
expenses in connection  therewith)  constitute "Senior Bank Debt" (as defined in
the  Subordinated   Note  Indenture)  or  any  similar  term  referring  to  the
Obligations  (as defined in any other  Subordinated  Debt Document) and all such
Obligations  are entitled to the benefits of the  subordination  created by such
Subordinated Debt Documents. The Borrower acknowledges that the Managing Agents,
each Lender and each Issuer are entering  into this  Agreement and are extending
their respective  Commitments in reliance upon the  subordination  provisions of
the  Subordinated  Debt Documents  (including the  subordination  provisions set
forth in the Subordinated Note Indenture).

      SECTION  6.17. Solvency.  The Transaction (including the incurrence of the
initial  Credit  Extension  hereunder,  and the  execution  and  delivery by the
Subsidiary  Guarantors of the Subsidiary Guaranty) will not involve or result in
any fraudulent transfer or fraudulent conveyance under the provisions of Section
548 of the  Bankruptcy  Code (11  U.S.C.  ss.101  et seq.,  as from time to time
hereafter amended, and any successor or similar statute) or any applicable state
law relating to  fraudulent  transfers or fraudulent  conveyances.  After giving
effect to each Credit  Extension  hereunder,  the Borrower  and each  Subsidiary
Guarantor is Solvent.

                                   ARTICLE VII

                                    COVENANTS

      SECTION  7.1.  Affirmative  Covenants.  The  Borrower covenants and agrees
with  each  of the  Secured  Parties  that  from  the  Closing  Date  until  the
Termination   Date  has  occurred,   the  Borrower  will,  and  will  cause  its
Subsidiaries  to,  perform or cause to be performed  the  obligations  set forth
below.

      SECTION  7.1.1.  Financial   Information,   Reports,  Notices,  etc.   The
Borrower will furnish,  or cause to be furnished,  to the Managing  Agents (with
sufficient copies for each Lender) copies of the following financial statements,
reports, notices and information:

            (a) as soon as  available  and in any event within 60 days after the
      end of each of the first three  Fiscal  Quarters of each Fiscal  Year,  an
      unaudited  consolidated balance sheet of the Borrower and its Subsidiaries
      as of the end of such Fiscal Quarter and consolidated statements of income
      and cash flow of the Borrower and its Subsidiaries for such Fiscal Quarter
      and for the period  commencing at the end of the previous  Fiscal Year and
      ending with the end of such Fiscal Quarter,  and including (in each case),
      in comparative form the figures for the  corresponding  Fiscal Quarter in,
      and year to date  portion  of,  the  immediately  preceding  Fiscal  Year,
      certified  as complete and correct by the chief  financial  or  accounting
      Authorized Officer of the Borrower;

            (b) as soon as available  and in any event within 105 days after the
      end of each Fiscal Year, a copy of the consolidated  balance sheets of the
      Borrower and its Subsidiaries,  and the related consolidated statements of
      income and cash flow of the Borrower and its  Subsidiaries for such Fiscal
      Year,  setting forth in comparative  form the figures for the  immediately
      preceding Fiscal Year and, in the case of such consolidated balance sheets
      and statements of income and cash flow, audited (without any Impermissible
      Qualification)  by a "Big Five"  accounting firm or any other  independent
      public accountants  acceptable to the Managing Agents, which shall include
      a calculation  of the  financial  covenants set forth in Section 7.2.4 and
      stating  that,  in  performing  the  examination  necessary to deliver the
      audited  financial  statements  of the Borrower and its  Subsidiaries,  no
      knowledge was obtained of any Event of Default;

            (c) concurrently  with  the  delivery of the  financial  information
      pursuant to clauses (a) and (b), a Compliance Certificate, executed by the
      chief financial or accounting Authorized Officer of the Borrower,  showing
      compliance  with the  financial  covenants  set forth in Section 7.2.4 and
      stating that no Default has occurred and is  continuing  (or, if a Default
      has occurred,  specifying  the details of such Default and the action that
      the  Borrower or an Obligor  has taken or  proposes  to take with  respect
      thereto);

            (d) as soon as possible  and in any event within five days after the
      Borrower  or any  Subsidiary  obtains  knowledge  of the  occurrence  of a
      Default,  a statement of an  Authorized  Officer of the  Borrower  setting
      forth  details of such  Default and the action  which the Borrower or such
      Subsidiary has taken and proposes to take with respect thereto;

            (e) as soon as possible  and in any event within five days after the
      Borrower or any Subsidiary  obtains knowledge of (i) the occurrence of any
      material  adverse  development  with  respect to any  litigation,  action,
      proceeding or labor  controversy  described in Item 6.7 of the  Disclosure
      Schedule or (ii) the commencement of any litigation, action, proceeding or
      labor  controversy of the type and  materiality  described in Section 6.7,
      notice thereof and, to the extent either Managing Agent  requests,  copies
      of all documentation relating thereto;

            (f) promptly  after  the  sending or filing  thereof,  copies of all
      reports,  notices,  prospectuses  and  registration  statements  which the
      Borrower or any Subsidiary  files with the SEC or any national  securities
      exchange;

            (g) immediately  upon  becoming aware of (i) the  institution of any
      steps by any Person to  terminate  any Pension  Plan,  (ii) the failure to
      make a  required  contribution  to any  Pension  Plan if such  failure  is
      sufficient to give rise to a Lien under Section 302(f) of ERISA, (iii) the
      taking of any action with  respect to a Pension Plan which could result in
      the  requirement  that any Obligor furnish a bond or other security to the
      PBGC or such  Pension  Plan,  or (iv) the  occurrence  of any  event  with
      respect to any Pension  Plan which could result in the  incurrence  by any
      Obligor of any material  liability,  fine or penalty,  notice  thereof and
      copies of all documentation relating thereto;

            (h) promptly  upon  receipt  thereof,  copies   of  all  "management
      letters"  submitted to any Obligor by the independent  public  accountants
      referred  to in clause  (b) in  connection  with each  audit  made by such
      accountants;

            (i) promptly  following   the  mailing  or  receipt of any notice or
      report   delivered  under  the  terms  of  any  Preferred  Equity  or  any
      Subordinated Debt Documents, copies of such notice or report; and

            (j) such  other  financial  and other  information  as any Lender or
      Issuer  through  either  Managing  Agent may from time to time  reasonably
      request  (including  information  and  reports  in such  detail  as either
      Managing  Agent may request with  respect to the terms of and  information
      provided pursuant to the Compliance Certificate).

      SECTION  7.1.2.  Maintenance  of Existence; Compliance with Laws, etc. The
Borrower will

            (a) preserve and maintain its legal existence and qualification as a
      foreign  corporation in each jurisdiction where the nature of its business
      or the location of its assets  requires it to be so  qualified,  except to
      the extent the failure to be so  qualified  would not result in a Material
      Adverse Effect;

            (b) cause each of its Subsidiaries to, except as otherwise permitted
      by  Section  7.2.10,   preserve  and  maintain  its  legal  existence  and
      qualification as a foreign entity in each jurisdiction where the nature of
      its business or the location of its assets requires it to be so qualified,
      except to the extent the failure to be so qualified  would not result in a
      Material Adverse Effect; and

            (c) comply with all applicable laws, rules,  regulations and orders,
      including the payment (before the same become  delinquent) of all material
      Taxes imposed upon the Borrower or any  Subsidiary or upon their  property
      except  to  the  extent  being  diligently  contested  in  good  faith  by
      appropriate proceedings and for which adequate reserves in accordance with
      GAAP  have  been  set  aside  on the  books  of the  Borrower  or any such
      Subsidiary, as applicable, except to the extent the failure to comply with
      all such laws rules,  regulations  and orders  (other than any relating to
      the  payment of  material  Taxes)  would not result in a Material  Adverse
      Effect.

      SECTION  7.1.3.  Maintenance  of  Properties.  Except  to  the  extent the
failure to do so could not  reasonably  be expected  to have a Material  Adverse
Effect, the Borrower will, and will cause each of its Subsidiaries to, maintain,
preserve,  protect and keep its and their respective  properties in good repair,
working  order  and  condition  (ordinary  wear  and  tear  excepted),  and make
necessary repairs,  renewals and replacements so that the business carried on by
the Borrower and its Subsidiaries may be properly conducted at all times, unless
the Borrower or such  Subsidiary  determines  that the continued  maintenance of
such property is no longer economically desirable.

      SECTION  7.1.4.  Insurance.  The Borrower  will,  and   will cause each of
its Subsidiaries to maintain:

            (a) insurance on its property with  financially  sound and reputable
      insurance  companies  against loss and damage in at least the amounts (and
      with only those  deductibles)  customarily  maintained,  and against  such
      risks as are  typically  insured  against  in the same  general  area,  by
      Persons of comparable size engaged in the same or similar  business as the
      Borrower and its Subsidiaries; and

            (b) all worker's  compensation,  employer's  liability  insurance or
      similar  insurance  as may be  required  under  the  laws of any  state or
      jurisdiction in which it may be engaged in business.

Without limiting the foregoing, all insurance policies required pursuant to this
Section shall (i) name the Administrative Agent on behalf of the Secured Parties
as mortgagee (in the case of property  insurance) or additional  insured (in the
case of liability insurance), as applicable, and provide that no cancellation or
modification  of the policies  will be made without  thirty days' prior  written
notice to the Administrative Agent.

      SECTION  7.1.5.  Books  and Records.   (a)  The  Borrower  will,  and will
cause each of its Subsidiaries to,

            (i)  keep books and records in accordance with GAAP which
      accurately reflect all of its business affairs and transactions;

            (ii)  permit  the  Managing  Agents  or  any  of  their   respective
      representatives,  at reasonable  times and  intervals and upon  reasonable
      notice  to  the  Borrower  to  visit  each  of  the   Borrower's  and  its
      Subsidiaries' offices, to discuss such Person's financial matters with its
      officers and employees,  and its independent  public  accountants (and the
      Borrower hereby  authorizes such independent  public accountant to discuss
      each of such Person's financial matters with the Managing Agents or any of
      their respective representatives whether or not any representative of such
      Person is  present,  so long as a  representative  of such Person has been
      afforded a  reasonable  opportunity  to be  present)  and to examine  (and
      photocopy extracts from) any of such Person's books and records; and

            (iii)  afford  each  other  Secured  Party or any of its  respective
      representatives   the   opportunity   to  visit  the  Borrower's  and  its
      Subsidiaries'  offices once per calendar  year (such date to be determined
      by the Borrower and each such Secured Party to be given reasonable  notice
      thereof), to discuss such Person's financial matters with its officers and
      employees, and its independent public accountants (and the Borrower hereby
      authorizes  such  independent  public  accountant  to discuss each of such
      Person's  financial  matters with each such Secured  Party or any of their
      respective  representatives  whether  or not  any  representative  of such
      Person is  present,  so long as a  representative  of such Person has been
      afforded a  reasonable  opportunity  to be  present)  and to examine  (and
      photocopy extracts from) any of such Person's books and records; provided,
      however,  that  each  such  Secured  Party  or  any  of  their  respective
      representatives,  at reasonable  times and  intervals and upon  reasonable
      notice to the  Borrower,  shall be permitted to do any of the foregoing at
      any time after the occurrence and during the  continuation  of an Event of
      Default.

      (b) If an Event of Default  shall have  occurred  and be  continuing,  the
Borrower shall pay any fees of such independent  public  accountant  incurred in
connection  with any Secured  Party's  exercise of its rights pursuant to clause
(a).

      SECTION  7.1.6.  Environmental  Law Covenant.  The Borrower will, and will
cause each of its Subsidiaries to,

            (a)  use  and  operate  all  of its  facilities  and  properties  in
      compliance  with  all  Environmental  Laws,  keep all  necessary  material
      permits,  approvals,  certificates,   licenses  and  other  authorizations
      relating  to  environmental  matters in effect  and  remain in  compliance
      therewith,  and handle all  Hazardous  Materials  in  compliance  with all
      applicable  Environmental  Laws,  in each case except where the failure to
      comply with the terms of this clause could not  reasonably  be expected to
      have a Material Adverse Effect; and

            (b) promptly notify the Administrative Agent and provide copies upon
      receipt of all written claims, complaints,  notices or inquiries which (i)
      relate to the condition of its facilities and properties in respect of, or
      as to compliance with, Environmental Laws and (ii) could (singly or in the
      aggregate)  reasonably be expected to have a Material Adverse Effect,  and
      shall promptly resolve any non-compliance  with Environmental Laws (except
      to the extent  being  diligently  contested  in good faith by  appropriate
      proceedings  and for which adequate  reserves in accordance with GAAP have
      been set aside on its books or except  for any such  non-compliance  which
      could not  reasonably be expected to have a Material  Adverse  Effect) and
      keep its property free of any material  Lien imposed by any  Environmental
      Law.

      SECTION  7.1.7.  Use of Proceeds.  The Borrower will

            (a) apply the proceeds of the Term Loans to  refinance  Indebtedness
      and  other  amounts  owing  under the  Existing  Credit  Agreement  and to
      partially finance the consummation of the Transaction;

            (b) apply  the  proceeds  of the  Revolving  Loans (i) to  refinance
      Indebtedness  and other amounts owing under the Existing Credit  Agreement
      and  to  partially  finance  the  consummation  of  the  Transaction  with
      Borrowings  of  Revolving  Loans on the  Closing  Date in an amount not to
      exceed  $7,000,000 and (ii) for  post-closing  working capital and general
      corporate  purposes of the Borrower and the Subsidiary  Guarantors  (other
      than UAS); and

            (c) use Letters of Credit only for  purposes of  supporting  working
      capital and general corporate  purposes of the Borrower and the Subsidiary
      Guarantors (other than UAS).

      SECTION  7.1.8. Subsidiary  Guarantors,  Security, etc. The Borrower will,
and will cause each Subsidiary  Guarantor to, execute any documents,  Perfection
Certificates,  Filing  Statements,  agreements  and  instruments,  and  take all
further action (including filing Mortgages, to the extent required under Section
7.1.12) that may be required under applicable law, or that either Managing Agent
may reasonably request, in order to effectuate the transactions  contemplated by
the Loan  Documents  and in order to grant,  preserve,  protect  and perfect the
perfection  and  priority of the Liens  created or intended to be created by the
Loan Documents. Unless otherwise agreed to by the Required Lenders, the Borrower
will cause any subsequently  acquired or organized  Domestic  Subsidiary  (other
than any OSIFC Family Member) to execute a Subsidiary  Guaranty (or a supplement
thereto) and each applicable Loan Document in favor of the Secured  Parties.  In
addition,  from  time to time,  the  Borrower  will,  at its  cost and  expense,
promptly  secure the  Obligations  by  pledging  or  creating,  or causing to be
pledged  or  created,  perfected  Liens  with  respect to such of its assets and
properties as either Managing Agent or the Required  Lenders shall designate (it
being understood that it is the intent of the parties that the Obligations shall
be secured by, among other things,  substantially all the assets of the Borrower
and  (unless  otherwise  agreed  to by  the  Required  Lenders)  the  Subsidiary
Guarantors  (including,  subject to Section 7.1.12,  real and personal  property
acquired  subsequent  to the  Closing  Date);  provided,  that (i)  neither  the
Borrower  nor any such  Subsidiary  shall be required to pledge more than 65% of
the  Voting  Securities  of any  Foreign  Subsidiary,  (ii)  following  a Public
Offering  or a series  of Public  Offerings  in which the  Borrower  shall  have
received in the aggregate no less than $100,000,000 in net cash proceeds, and so
long as no Default  shall have  occurred  and is then  continuing,  the Required
Lenders may elect to release the OSI Common Stock  (together  with the guarantee
obligations  related thereto from the OSI Shareholders) held in pledge under the
Shareholders'   Pledge   Agreement  and  (iii)  following  the  release  of  its
obligations as a guarantor (and for so long as it is not a guarantor)  under the
Subordinated  Debt  Documents,  and if no  Default  shall have  occurred  and is
continuing,  (A) UAS shall be released  from its  obligations  as a  "Subsidiary
Guarantor" under the Subsidiary Guaranty and (B) any Collateral (as such term is
defined in the Subsidiary Pledge and Security  Agreement) which has been pledged
by UAS  pursuant  to the  Subsidiary  Pledge  and  Security  Agreement  shall be
released,  in each case without any action on the part of any other party.  Such
Liens will be created under the Loan Documents in form and substance  reasonably
satisfactory to the  Administrative  Agent,  and the Borrower shall deliver,  or
cause to be  delivered,  to the  Lenders  all  such  instruments  and  documents
(including  legal opinions,  title insurance  policies and lien searches) as the
Administrative  Agent shall reasonably request to evidence  compliance with this
Section.

      SECTION  7.1.9.  Hedging  Obligations.  Within  seven months following the
Closing Date, the Administrative Agent shall have received evidence satisfactory
to it that the Borrower  has entered into  interest  rate swap,  cap,  collar or
similar arrangements  (including such Indebtedness  accruing interest at a fixed
rate by its terms)  designed to protect the  Borrower  against  fluctuations  in
interest rates with respect to at least $150,000,000 of the aggregate  principal
amount of the Term Loans for a period of at least  three  years from the Closing
Date, with terms reasonably  satisfactory to the Borrower and the Administrative
Agent.

      SECTION  7.1.10.  Year  2000.  (a)  The  Borrower  shall  take  all action
reasonably  necessary  to assure  that its  computer  based  systems are able to
effectively  process data  including  dates on and after January 1, 2000. At the
reasonable  request of either  Managing Agent or any Lender,  the Borrower shall
provide such Person with assurance  reasonably  acceptable to such Person of the
Borrower's Year 2000 capability.

      (b) The Borrower  will  promptly  notify the  Administrative  Agent in the
event  the  Borrower  discovers  or  determines  that any  computer  application
(including those of its suppliers and vendors) that is material to its or any of
its  Subsidiaries'  businesses and operations will not be Year 2000 compliant as
of January 1, 2000,  except to the extent that such failure could not reasonably
be expected to have a Material Adverse Effect.

      SECTION  7.1.11.  Maintenance  of  Corporate  Separateness.  The  Borrower
will, and will cause each of its  Subsidiaries to, satisfy  customary  corporate
formalities,   including  the  holding  of  regular  board  of  directors'   and
shareholders'  meetings and the  maintenance  of corporate  offices and records.
Neither the Borrower  nor any  Subsidiary  which is not an OSIFC  Family  Member
shall make any  payment to a creditor of any OSIFC  Family  Member in respect of
any  liability of such OSIFC Family  Member  (unless such payment is pursuant to
the Permitted Receivables  Transaction and otherwise  specifically  permitted by
any Loan  Document),  and no bank  account of any OSIFC  Family  Member shall be
commingled  with any bank  account of the  Borrower  or any of its  Subsidiaries
which is not an OSIFC Family Member. Any financial statements distributed to any
creditors of any OSIFC Family Member shall clearly establish the separateness of
such OSIFC Family  Member from the Borrower and its  Subsidiaries  which are not
OSIFC Family Members and each lender to an OSIFC Family Member shall be notified
in  writing by such  OSIFC  Family  Member  that such  lender  will not have any
recourse to the assets of the Borrower and its Subsidiaries  which are not OSIFC
Family Members.  Neither the Borrower nor any of its Subsidiaries shall take any
action,  or conduct  its  affairs in a manner,  which is likely to result in the
corporate  existence of any OSIFC Family Member which is a direct  Subsidiary of
the Borrower or any Subsidiary which is not an OSIFC Family Member being ignored
by any court of competent jurisdiction,  or in the assets and liabilities of the
Borrower  or  any  Subsidiary   which  is  not  an  OSIFC  Family  Member  being
substantively   consolidated  with  those  of  any  OSIFC  Family  Member  in  a
bankruptcy, reorganization or other insolvency proceeding.

      SECTION  7.1.12.  Existing and Future Owned Real  Property.  (a) Within 30
days after the Closing Date,  the Borrower  shall deliver to the  Administrative
Agent, as mortgagee for the ratable benefit of the Secured Parties, counterparts
of each Mortgage  relating to each piece of real property  owned by the Borrower
or any  Subsidiary  Guarantor  (other than any such real property that has a net
book value of less than $1,500,000), each dated as of the date of such delivery,
duly executed by the Borrower or such Subsidiary Guarantor, together with

            (i) evidence of the completion (or satisfactory arrangements for the
      completion)  of all  recordings  and  filings of such  Mortgage  as may be
      necessary  or, in the  reasonable  opinion  of the  Administrative  Agent,
      desirable  effectively to create a valid,  perfected  first priority Lien,
      subject to Permitted Liens, against the properties purported to be covered
      thereby;

            (ii)   mortgagee's   title  insurance   policies  in  favor  of  the
      Administrative  Agent, as mortgagee for the ratable benefit of the Secured
      Parties,  in amounts and in form and substance and issued by insurers,  in
      each  case  reasonably  satisfactory  to the  Administrative  Agent,  with
      respect to the property purported to be covered by such Mortgage, insuring
      that title to such property is marketable  and that the interests  created
      by the Mortgage constitute valid first Liens thereon free and clear of all
      defects and  encumbrances  other than Permitted  Liens,  and such policies
      shall  also  include,   to  the  extent  available,   a  revolving  credit
      endorsement and such other endorsements as the Administrative  Agent shall
      reasonably  request and shall be accompanied by evidence of the payment in
      full of all premiums thereon; and

            (iii)  such other approvals, opinions or documents as the
      Administrative Agent may reasonably request.

      (b) At all times after the Closing  Date,  the Borrower  shall,  and shall
cause each Subsidiary  Guarantor to, execute and deliver or cause to be executed
and delivered  Mortgages that may be necessary to create a valid, first priority
perfected  Lien  (subject  only to Permitted  Liens)  against any real  property
acquired  from time to time by the  Borrower  or any such  Subsidiary  Guarantor
(other  than any such  real  property  that  has a net book  value of less  than
$1,000,000),  together with the  appropriate  items  described in clauses (a)(i)
through (a)(iii) above.

      SECTION  7.1.13.  Permitted  Receivables  Transaction.  The  Borrower will
cause the  Subsidiaries  comprising  the OSIFC  Family to maintain in effect the
Permitted   Receivables   Transaction   in  effect  on  the  Closing   Date  or,
alternatively,  upon the  termination  by the  Borrower,  or  receipt of written
notice (or such other form of notice  otherwise  permitted to be given under the
terms of the then  effective  Receivables  Documents) of  termination  from MBIA
Insurance  Corporation  (or such other entity  serving in a similar  capacity as
MBIA Insurance  Corporation under the then effective  Receivables  Documents) by
the Borrower, the Borrower will,

            (a) within  45  days of the  termination  or  receipt  of  notice of
      termination,  as the case may be, of the Permitted Receivables Transaction
      then in effect,  deliver to the  Managing  Agents a detailed  summary (the
      "Summary") of terms and  conditions  with respect to another  program (the
      "Alternative  Receivables Program") providing for the sale or financing of
      Accounts with customary  limited recourse based on the  collectability  of
      the Accounts  sold,  which Summary shall be  satisfactory  to the Managing
      Agents and indicate  that the  Alternative  Receivables  Program shall be,
      upon the  consummation  thereof,  substantially  similar to the  Permitted
      Receivables  Transaction  (including the Receivables  Documents evidencing
      such Permitted Receivables  Transaction) being replaced,  and in an amount
      of not less than that in effect on the Closing Date; and

            (b) within  90 days  of the  termination  or  receipt  of  notice of
      termination,  as the case may be, of the Permitted Receivables Transaction
      then in effect,  cause the  Subsidiaries  comprising  the OSIFC  Family to
      consummate the Alternative Receivables Program on the terms and conditions
      set forth in the Summary,  which terms and conditions  shall not have been
      modified or waived in any material  respect unless  otherwise agreed to by
      the Managing Agents.

      SECTION  7.2. Negative Covenants.  The  Borrower covenants and agrees with
each of the Secured  Parties  that from the Closing  Date until the  Termination
Date has occurred,  the Borrower will not, and will not permit its  Subsidiaries
to, perform or cause to be performed the obligations set forth below.

      SECTION  7.2.1. Business  Activities.  The Borrower will not, and will not
permit  any of its  Subsidiaries  to,  engage  in any  business  other  than the
business of the Borrower and its Subsidiaries on the Closing Date, and any other
business reasonably related, ancillary or complementary thereto.

      SECTION  7.2.2.  Indebtedness.  The Borrower will not, and will not permit
any of its  Subsidiaries  to,  create,  incur,  assume  or  permit  to exist any
Indebtedness, other than:

            (a) Indebtedness in respect of the Obligations;

            (b) until the Closing Date, Indebtedness that  is  to  be  repaid in
      full which is  identified in Item 7.2.2(b) of the Disclosure Schedule;

            (c) Indebtedness existing as of the Closing Date which is identified
      in Item 7.2.2(c) of the Disclosure Schedule, and Permitted Refinancings of
      such Indebtedness;

            (d) (i) unsecured  Indebtedness of the Borrower and its Subsidiaries
      (A)  incurred in the  ordinary  course of business of the Borrower and its
      Subsidiaries  (including  open  accounts  extended by  suppliers on normal
      trade terms in connection  with  purchases of goods and services which are
      not overdue for a period of more than 90 days or, if overdue for more than
      90 days, as to which a dispute exists and adequate  reserves in conformity
      with GAAP  have been  established  on the  books of the  Borrower  or such
      Subsidiary) and (B) in respect of performance,  surety, statutory,  appeal
      bonds or similar obligations  provided in the ordinary course of business,
      but excluding (in each case),  Indebtedness incurred through the borrowing
      of  money  or  Contingent   Liabilities  in  respect  thereof,   and  (ii)
      Indebtedness  constituting Specified Liabilities,  which Indebtedness may,
      to the extent permitted by clause (w) of Section 7.2.3, be secured;

            (e) Indebtedness of the Borrower and its Subsidiaries (i) in respect
      of industrial  revenue bonds or other  similar  governmental  or municipal
      bonds,  (ii)  incurred to finance the  acquisition  of  equipment or other
      property of the Borrower and its Subsidiaries  (pursuant to purchase money
      mortgages or otherwise,  whether owed to the seller or a third party) used
      in the ordinary  course of business of the  Borrower and its  Subsidiaries
      (provided,  that  such  Indebtedness  is  incurred  within  60 days of the
      acquisition of such  property) and (iii)  Capitalized  Lease  Liabilities;
      provided,  that  the  aggregate  amount  of all  Indebtedness  outstanding
      pursuant to this clause (e) shall not at any time exceed $15,000,000;

            (f) Indebtedness  of  any  Subsidiary  which is not an OSIFC  Family
      Member owing to the Borrower or any other Subsidiary which is not an OSIFC
      Family Member, which Indebtedness

                  (i)  shall,  if  payable  to  the  Borrower  or  a  Subsidiary
            Guarantor,  be evidenced  by one or more  Intercompany  Notes,  duly
            executed  and  delivered  in  pledge  to  the  Administrative  Agent
            pursuant to the applicable Pledge and Security Agreement,  and shall
            not be forgiven or otherwise  discharged for any consideration other
            than payment in cash (provided, that only the amount repaid shall be
            discharged); and

                  (ii) if incurred by a Non-Guarantor owing to the Borrower or a
            Subsidiary Guarantor,  shall not (when aggregated with the amount of
            Investments  made by the Borrower and the  Subsidiary  Guarantors in
            Non-Guarantors   under  clause  (e)(i)  of  Section   7.2.5)  exceed
            $3,000,000 at any time outstanding;

            (g) unsecured  Indebtedness  (not   evidenced  by a  note  or  other
      instrument)  of the  Borrower  owing to a Subsidiary  that has  previously
      executed   and   delivered  to  the   Administrative   Agent  the  Interco
      Subordination Agreement (or a supplement thereto);

            (h) unsecured  Subordinated   Debt of the Borrower  evidenced by the
      Subordinated Notes incurred pursuant to the terms of the Subordinated Debt
      Documents in a principal amount not to exceed $100,000,000,  and unsecured
      Contingent  Liabilities  of the  Subsidiary  Guarantors in respect of such
      Subordinated   Debt,  but  only  if  such   Contingent   Liabilities   are
      subordinated  to the Obligations on  substantially  the same terms as such
      Subordinated  Debt of the Borrower is subordinated to the Obligations and,
      in each  case,  Permitted  Refinancings  of  such  Subordinated  Debt  and
      Contingent  Liabilities  which  continue  to  satisfy  the  terms  of  the
      definition of "Subordinated Debt";

            (i) Indebtedness of a Person existing at the time such Person became
      a Subsidiary of the Borrower,  together with all  Indebtedness  assumed by
      the  Borrower  or  any   Subsidiary  in  connection   with  any  Permitted
      Acquisition  (including  any  Permitted  Acquisition  of  assets),  in  an
      aggregate amount not to exceed  $15,000,000 at any time  outstanding,  but
      only to the extent that such  Indebtedness  was not created or incurred in
      contemplation  of such  Person  becoming a  Subsidiary  or such  Permitted
      Acquisition;

            (j) Indebtedness of the OSIFC Family incurred in connection with the
      Permitted  Receivables  Transaction in an aggregate amount at any time not
      to exceed the Permitted Receivables Amount;

            (k) Hedging  Obligations of the Borrower or any of its  Subsidiaries
      which is not an OSIFC Family Member in respect of the Credit Extensions or
      otherwise entered into by the Borrower or such Subsidiary to hedge against
      interest rate or currency exchange rate fluctuations, in each case arising
      in the ordinary  course of business of the  Borrower and its  Subsidiaries
      which are not OSIFC Family Members and not for speculative purposes;

            (l) Indebtedness  in   respect  of   netting   services,   overdraft
      protections and otherwise in connection with deposit accounts;

            (m) Indebtedness  incurred  by   Foreign  Subsidiaries  for  working
      capital purposes in an amount not to exceed $1,000,000;

            (n) Permitted  Refinancings of the Indebtedness  listed above (other
      than Indebtedness of the type permitted under clause (a) hereof);

            (o) other unsecured Indebtedness issued in respect of the Restricted
      Payment  described in clause (b) of Section 7.2.6 which,  when  aggregated
      with the amount of Restricted  Payments made pursuant to such clause, does
      not exceed $5,000,000  (which amount shall be increased  Dollar-for-Dollar
      by the amount of any cash  payments  made by any new  shareholders  of OSI
      Common Stock in connection  with their  purchase of such OSI Common Stock)
      over the term of this Agreement,  and then only if such  Indebtedness  is,
      except as otherwise consented to by the Administrative Agent, subordinated
      on terms and  conditions no less favorable to any Secured Party than those
      contained in the Interco Subordination Agreement;

            (p) Indebtedness  incurred  in  connection  with   any   transaction
      otherwise permitted pursuant to Section 7.2.15; and

            (q) other   unsecured    Indebtedness   of  the   Borrower  and  its
      Subsidiaries  (other  than  Indebtedness  of  Non-Guarantors  owing to the
      Borrower or Subsidiary  Guarantors)  which are not OSIFC Family Members in
      an aggregate amount at any time outstanding not to exceed $15,000,000;

provided,  however, that no Indebtedness  otherwise permitted by (A) clause (e),
(f)(ii),  (i),  (k),  (o) or (q) shall be assumed  or  otherwise  incurred  if a
Default has occurred and is then continuing or would result  therefrom,  and (B)
clause (m) shall be assumed or  otherwise  incurred  if a Default  would  result
therefrom.

      SECTION  7.2.3.  Liens. The Borrower will not, and will not  permit any of
its Subsidiaries to, create,  incur, assume or permit to exist any Lien upon any
of its  property  (including  Capital  Securities  of any  Person),  revenues or
assets,  whether now owned or hereafter acquired,  except the following (each, a
"Permitted Lien"):

            (a) Liens securing payment of the Obligations;

            (b) until the Closing Date, Liens securing payment  of  Indebtedness
      of the type described in clause (b) of Section 7.2.2;

            (c) Liens  existing as of the  Closing  Date and  disclosed  in Item
      7.2.3(c) of the Disclosure  Schedule  securing  Indebtedness  described in
      clause (c) of Section 7.2.2,  including any Permitted Refinancings of such
      Indebtedness;  provided,  that no such Lien shall  encumber any additional
      property and the amount of  Indebtedness  if any,  secured by such Lien is
      not increased from that existing on the Closing Date;

            (d) Liens securing  Indebtedness  of the type permitted under clause
      (e) of Section  7.2.2;  provided,  that such Lien (i) is granted within 60
      days after such  Indebtedness is incurred and (ii) secures only the assets
      that are the subject of the Indebtedness referred to in such clause;

            (e) Liens securing  Indebtedness  permitted by clause (i) of Section
      7.2.2;  provided,  that such Liens existed prior to such Person becoming a
      Subsidiary,  were not created in  anticipation  thereof and attach only to
      specific  tangible  assets of such  Person  (and not assets of such Person
      generally);

            (f) statutory   and    common  law  Liens  in  favor  of   carriers,
      warehousemen, mechanics, materialmen and landlords granted in the ordinary
      course of business for amounts not overdue or being  diligently  contested
      in good faith by appropriate  proceedings and for which adequate  reserves
      in accordance with GAAP shall have been set aside on its books;

            (g) Liens  incurred  or  deposits  made  in the  ordinary  course of
      business in connection with worker's compensation,  unemployment insurance
      or  other  forms of  governmental  insurance  or  benefits,  or to  secure
      performance  of  tenders,  statutory  obligations,  bids,  leases or other
      similar  obligations  (other than for borrowed  money) entered into in the
      ordinary course of business or to secure  obligations on surety and appeal
      bonds or performance bonds;

            (h) judgment Liens which do not result in an Event of Default  under
      Section 8.1.6;

            (i) easements,  rights-of-way, zoning restrictions, minor defects or
      irregularities in title and other similar  encumbrances not interfering in
      any  material  respect with the value or use of the property to which such
      Lien is attached;

            (j) Liens for Taxes,  assessments or other  governmental  charges or
      levies not at the time delinquent or thereafter payable without penalty or
      being  diligently  contested in good faith by appropriate  proceedings and
      for which  adequate  reserves in accordance  with GAAP shall have been set
      aside on its books;

            (k) Liens on Accounts or other  related  assets of the OSIFC  Family
      created in connection with the Permitted Receivables Transaction;

            (l) Liens solely on cash earnest money  deposits in connection  with
      any letter of intent or purchase agreement entered into by the Borrower or
      any of its Subsidiaries;

            (m) Liens   encumbering   customary   initial  deposits  and  margin
      deposits,  and similar Liens  attaching to commodity  trading  accounts or
      other brokerage accounts incurred in the ordinary course of business;

            (n) Liens  in  connection  with  the sale of accounts receivables by
      a Foreign Subsidiary;

            (o) Liens securing  Indebtedness of Foreign  Subsidiaries  permitted
      under  Section  7.2.2 so long as any such Lien attaches only to the assets
      of the respective Foreign Subsidiary that has incurred such Indebtedness;

            (p) non-consensual   Liens  which  may  arise  or be  created  under
      Environmental  Laws that are being contested in good faith and as to which
      adequate reserves have been established to the extent required by GAAP and
      secure  obligations  that  would  not  reasonably  be  expected  to have a
      Material Adverse Effect;

            (q) Liens arising from precautionary UCC financing statement filings
      regarding operating leases;

            (r) leases,  subleases,  licenses and  sublicenses  granted to third
      parties in the ordinary  course of business,  in each case not interfering
      in any material  respect with the  operations  or business of the Borrower
      and its  Subsidiaries  or the Liens of the Secured  Parties granted by the
      Loan Documents;

            (s) extensions,  renewals  and  replacements of any of the foregoing
      Liens to the extent and for so long as the Indebtedness  secured hereby is
      expressly permitted hereunder and remains outstanding;

            (t) landlord Liens arising under any lease contracts entered into by
      the Borrower or any of its Subsidiaries in the ordinary course of business
      (so long as no financing statements have been filed by such landlord);

            (u) statutory Liens of depository  or  collecting banks on  items in
      collection and any accompanying documents or the proceeds thereof;

            (v) Liens securing Indebtedness of  the  type permitted under clause
      (p) of Section 7.2.2; and

            (w) Liens to secure Indebtedness  incurred in the ordinary course of
      business and Indebtedness permitted under clause (d)(ii) of Section 7.2.2,
      in an aggregate amount not to exceed $5,000,000 at any time outstanding.

      SECTION  7.2.4.  Financial  Condition and Operations.  The  Borrower  will
not permit any of the events set forth below to occur.

            (a) The Borrower  will not permit the Leverage  Ratio as of the last
      day of any Fiscal Quarter  occurring  during any period set forth below to
      be greater than the ratio set forth opposite such period:


                   Period                    Leverage Ratio
                   ------                    --------------

           01/01/00 through (and
           including) 03/31/01                  5.00:1.00

           04/01/01 through (and
           including) 06/30/01                  4.75:1.00

           07/01/01 through (and
           including) 12/31/01                  4.50:1.00

           01/01/02 through (and
           including) 06/30/02                  4.25:1.00

           07/01/02 through (and
           including) 12/31/02                  3.75:1.00

           01/01/03 through (and
           including) 06/30/03                  3.50:1.00

           07/01/03 through (and
           including) 06/30/04                  3.00:1.00

           07/01/04 through (and
           including) 12/31/04                  2.50:1.00

           01/01/05 and thereafter              2.00:1.00

            (b) The Borrower will not permit the Interest  Coverage  Ratio as of
      the last day of any Fiscal Quarter  occurring  during any period set forth
      below to be less than the ratio set forth opposite such period:


                   Period                Interest Coverage Ratio
                   ------                -----------------------
           01/01/00 through (and
           including) 03/31/01                  1.80:1.00

           04/01/01 through (and
           including) 03/31/02                  2.00:1.00

           04/01/02 through (and
           including) 09/30/02                  2.25:1.00

           10/01/02 through (and
           including) 06/30/03                  2.50:1.00

           07/01/03 through (and
           including) 06/30/04                  3.00:1.00

           07/01/04 through (and
           including) 12/31/04                  4.00:1.00

           01/01/05 and thereafter              5.00:1.00

            (c) The Borrower will not permit the Fixed Charge  Coverage Ratio as
      of the last day of any Fiscal  Quarter  (beginning  with the first  Fiscal
      Quarter of the 2000  Fiscal  Year) to be less than (i)  1.25:1.00  through
      (and  including)  December  31,  2002 and (ii)  1.15:1.00  for each Fiscal
      Quarter thereafter.

            (d) The  Borrower  will not  permit  EBITDA  for the  period of four
      consecutive  Fiscal  Quarters ending on the last day of any Fiscal Quarter
      occurring during any period set forth below to be less than the amount set
      forth opposite such period:


                   Period                         EBITDA
                   ------                         ------

           01/01/00 through (and
           including) 03/31/01                  $95,000,000

           04/01/01 through (and
           including) 09/30/01                  $100,000,000

           10/01/01 through (and
           including) 09/30/02                  $105,000,000

           10/01/02 through (and
           including) 06/30/03                  $110,000,000

           07/01/03 through (and
           including) 12/31/03                  $115,000,000

           01/01/04 through (and
           including) 06/30/04                  $120,000,000

           07/01/04 through (and
           including) 12/31/04                  $130,000,000

           01/01/05 through (and
           including) 12/31/05                  $140,000,000

           01/01/06 and thereafter              $150,000,000

      SECTION  7.2.5.  Investments.  The  Borrower will not, and will not permit
any of its Subsidiaries to, purchase, make, incur, assume or permit to exist any
Investment in any other Person, except:

            (a) Investments  existing  on  the  Closing  Date  and identified in
      Item 7.2.5(a) of the Disclosure Schedule;

            (b) Cash Equivalent Investments;

            (c) Investments   received  in  connection  with the  bankruptcy  or
      reorganization of, or settlement of delinquent accounts and disputes with,
      customers and suppliers, in each case in the ordinary course of business;

            (d) without  duplication,  Investments  permitted   as  (i)  Capital
      Expenditures  pursuant to Section 7.2.7  (including  any such  Investments
      which  would  otherwise   constitute  Capital  Expenditures  but  for  the
      operation  of clause (i) of the  proviso  to the  definition  of  "Capital
      Expenditures"),  (ii)  Indebtedness  pursuant  to Section  7.2.2 and (iii)
      Restricted Payments pursuant to clause (b) of Section 7.2.6;

            (e) Investments by way of (i)  contributions to capital or purchases
      of Capital Securities by the Borrower in any Subsidiaries  (other than any
      OSIFC Family Member) or by any Subsidiary in other Subsidiaries (in either
      case,  other than any OSIFC Family Member);  provided,  that the aggregate
      amount of  intercompany  loans made pursuant to clause  (f)(ii) of Section
      7.2.2  and  Investments  under  this  clause  made  by  the  Borrower  and
      Subsidiary Guarantors in Non-Guarantors shall not exceed $3,000,000 at any
      time, or (ii) contributions to capital by any Subsidiary in the Borrower;

            (f) Investments  made  by the  Borrower  and its  Subsidiaries  that
      constitute (i) accounts  receivable  arising,  (ii) trade debt granted, or
      (iii)  deposits  made in  connection  with the purchase  price of goods or
      services, in each case in the ordinary course of business;

            (g) Investments   made   by   the  Borrower  and  its   Subsidiaries
      constituting  Permitted  Acquisitions in an aggregate amount not to exceed
      $35,000,000 (which amount shall include the assumption of all Indebtedness
      in connection with such Permitted  Acquisition and the aggregate amount of
      Specified  Liabilities (but only to the extent the obligations  associated
      with  such  Specified  Liabilities  are  recorded  as  liabilities  on the
      consolidated  balance  sheet  of the  Borrower  and  its  Subsidiaries  in
      accordance  with  GAAP),  regardless  of the date on which such  Specified
      Liabilities are actually  recorded) in any single transaction or series of
      related transactions;

            (h) Investments  consisting  of  any  deferred  portion of the sales
      price  received by the Borrower or any  Subsidiary in connection  with any
      Disposition  permitted  under  Section  7.2.11 to the extent such deferred
      portion  does not exceed the  portion  of such  sales  price  which may be
      non-cash under Section 7.2.11;

            (i) Investments  in  the ordinary  course of business in the form of
      loans and advances to officers, directors and employees of the Borrower or
      any of its  Subsidiaries to finance the purchase of Capital  Securities of
      Borrower,  so long as the aggregate amount of (x) any such loan or advance
      does not exceed the purchase  price of the Capital  Securities so financed
      and (y) all such loans and advances does not exceed $5,000,000 at any time
      outstanding;

            (j) Investments  made  by the  Borrower or any of its  Subsidiaries,
      solely with proceeds which have been  contributed,  directly or indirectly
      after the Closing Date, to the Borrower or such  Subsidiary as cash equity
      from holders of Borrower's Capital Securities for the purpose of making an
      Investment  identified in a notice to the Administrative Agent on or prior
      to the date that such  capital  contribution  is made,  which  Investments
      shall  result in the  Borrower  or such  Subsidiary  acquiring  a majority
      controlling  interest in or substantially  all of the assets of the Person
      in which such Investment was made or from which such assets were purchased
      or increasing any such controlling interest already maintained by it;

            (k) Investments  in   OSIFC in an  aggregate  amount  not to  exceed
      $5,000,000, which amount shall be in addition to the amount of Investments
      made by the  Borrower  and its  Subsidiaries  and  existing on the Closing
      Date;

            (l) Investments made with Casualty Proceeds in  accordance with  the
      provisions of clause (h) of Section 3.1.1;

            (m) Investments consisting of acquisitions of receivables portfolios
      ("Permitted Portfolio Acquisitions");  provided, that the aggregate amount
      expended by the  Borrower and its  Subsidiaries  for  Permitted  Portfolio
      Acquisitions shall not exceed $15,000,000 in any Fiscal Year; and

            (n) other  Investments  made by the  Borrower  and its  Subsidiaries
      (other than any  Investments  of the type permitted in clauses (a) through
      (m)  above) in an amount not to exceed  $10,000,000  over the term of this
      Agreement;

provided, however, that

            (o) any Investment which when made complies with the requirements of
      clause (a), (b), (c) or (d) of the definition of the term "Cash Equivalent
      Investment" may continue to be held  notwithstanding  that such Investment
      if made thereafter would not comply with such requirements; and

            (p) no  Investment  otherwise  permitted by clause  (d)(i),  (d)(ii)
      (except to the extent permitted under Section 7.2.2),  (g) or (i) shall be
      permitted  to be made if any Default has  occurred  and is  continuing  or
      would result therefrom.

      SECTION  7.2.6. Restricted  Payments, etc. The Borrower will not, and will
not permit any of its Subsidiaries to, declare or make a Restricted  Payment, or
make any deposit for any Restricted Payment (other than Restricted Payments made
by  Subsidiaries  to the  Borrower or wholly  owned  Subsidiaries)  in excess of
$2,000,000 in the aggregate  over the term of this  Agreement  (which amount may
not be added to the  additional  Restricted  Payments  permitted  in clauses (a)
through  (c)  below);  provided,  however,  that,  notwithstanding  any  of  the
foregoing,  the  Borrower  may  make  additional  Restricted  Payments,  without
duplication,

            (a) beginning  December  1, 2004,  to the extent  necessary  to make
      scheduled dividend payments on the PIK Preferred Equity in accordance with
      the PIK Preferred Equity Documents;

            (b) in respect of Repurchase Payments;  provided, that the aggregate
      consideration paid for such Repurchase Payments,  when aggregated with the
      amount of  Indebtedness  incurred  pursuant to clause (o) of Section 7.2.2
      (without  duplication),  shall not exceed $5,000,000 over the term of this
      Agreement; and

            (c) in respect of advisory fees in an amount not to exceed  $500,000
      in the aggregate in any Fiscal Year.

Notwithstanding any of the foregoing,  the Borrower may make any such Restricted
Payment  only so  long as (a)  both  before  and  after  giving  effect  to such
Restricted  Payment,  no Default shall have occurred and be continuing,  and (b)
the Borrower  shall have  delivered to the  Administrative  Agent (A)  financial
statements  prepared  on a pro forma  basis to give  effect  to such  Restricted
Payment  for the period of four  consecutive  Fiscal  Quarters  ending  with the
Fiscal Quarter then last ended for which financial statements and the Compliance
Certificate  relating  thereto have been delivered to the  Administrative  Agent
pursuant to Section 7.1.1 and (B) a certificate  of the Borrower  executed by an
Authorized  Officer of the Borrower  demonstrating  that the  financial  results
reflected in such financial  statements  would comply with the  requirements  of
Section 7.2.4 for the Fiscal Quarter in which such  Restricted  Payment is to be
made.

      SECTION  7.2.7.  Capital  Expenditures,  etc.  Subject  (in  the  case  of
Capitalized Lease  Liabilities) to clause (e) of Section 7.2.2, (a) the Borrower
will not, and will not permit any of its Subsidiaries to, make or commit to make
Capital  Expenditures  other than Capital  Expenditures  made or committed to be
made by the  Borrower  and its  Subsidiaries  in any  Fiscal  Year  which in the
aggregate do not exceed, (i) for the 2000 Fiscal Year, $25,000,000, and (ii) for
each   Fiscal   Year   thereafter,    $20,000,000;   provided,   however,   that
notwithstanding  anything to the contrary in this clause,  in the event that the
amount of Capital  Expenditures  permitted  to be made by the  Borrower  and its
Subsidiaries during any Fiscal Year (or portion thereof) pursuant to this clause
(prior to giving effect to any increase in such  permitted  amounts  pursuant to
this proviso) is greater than the aggregate amount of such Capital  Expenditures
made by the  Borrower and its  Subsidiaries  during such Fiscal Year (or portion
thereof),  such  excess  (up to an  aggregate  of 50% of the  amount  set  forth
opposite such Fiscal Year, each such amount of excess, a "Carry-Forward Amount")
may be carried forward to the immediately succeeding Fiscal Year and utilized to
make Capital  Expenditures in such succeeding  Fiscal Year (it being  understood
and agreed that a Carry-Forward Amount may not be carried beyond the Fiscal Year
immediately  succeeding the Fiscal Year in which it arose ). With respect to any
Carry-Forward  Amount,  (i)  it  shall  be  certified  by  the  Borrower  to the
Administrative Agent in the Compliance Certificate delivered for the last Fiscal
Quarter of such Fiscal Year, and (ii) it shall be deemed to be used prior to the
Borrower and its Subsidiaries using any amount of Capital Expenditures permitted
for such immediately succeeding Fiscal Year.

      (b)  The  parties   acknowledge  and  agree  that  the  permitted  Capital
Expenditure  amounts set forth in clause (a) above shall be exclusive of (i) the
amount of Capital  Expenditures  actually  made with cash capital  contributions
made to the Borrower or any of its Subsidiaries,  directly or indirectly, by any
Person other than the Borrower and its Subsidiaries,  after the Closing Date and
specifically  identified in a certificate  delivered by an Authorized Officer of
the  Borrower  to the  Administrative  Agent on or about the time  such  capital
contribution  or equity  issuance is made (but in any event prior to the time of
the Capital Expenditure made with such capital contribution or equity issuance);
provided,  that, to the extent such cash capital  contributions  or any proceeds
from such  equity  issuance  constitute  Net Equity  Proceeds  arising  from the
issuance by the  Borrower of its Capital  Securities,  only that portion of such
Net  Equity  Proceeds  which are not  required  to be  applied  as a  prepayment
pursuant  to clause (g) of Section  3.1.1 may be used for  Capital  Expenditures
pursuant  to this  clause  and  (ii)  any  portion  of any  acquisition  that is
permitted  under  Section 7.2.5 (other than pursuant to clause (d) thereof) that
is accounted for as a Capital Expenditure.

      SECTION  7.2.8.  No  Prepayment of  Subordinated  Debt.  The Borrower will
not, and will not permit any of its Subsidiaries to,

            (a) make any payment or  prepayment  of principal  of, or premium or
      interest on, any  Subordinated  Debt (i) other than the stated,  scheduled
      date for payment of interest set forth in the applicable Subordinated Debt
      Documents,  (ii) other than with Net Equity  Proceeds  (after  application
      pursuant to clause (g) of Section 3.1.1) in accordance with the applicable
      Subordinated Debt Documents or (iii) which would violate the terms of this
      Agreement or the applicable Subordinated Debt Documents;

            (b) redeem,  retire,  purchase,  defease  or otherwise  acquire  any
      Subordinated Debt; or

            (c) make any  deposit  (including  the  payment  of  amounts  into a
      sinking fund or other similar fund) for any of the foregoing purposes.

Furthermore,  neither  the  Borrower  nor  any  Subsidiary  will  designate  any
Indebtedness  other than the  Obligations  as  "Designated  Senior Debt" (or any
analogous term) in any Subordinated Debt Document.

      SECTION  7.2.9.  Issuance  of Capital  Securities.  The Borrower will not,
and will not permit any of its Subsidiaries  (other than Pay Tech) to, (a) issue
any Capital Securities (whether for value or otherwise) to any Person other than
(i)  (in the  case  of  Subsidiaries)  the  Borrower  or  another  wholly  owned
Subsidiary,  (ii) for transfers,  replacements and exchanges of then outstanding
shares of  Capital  Securities,  (iii) for stock  splits,  stock  dividends  and
issuances which do not decrease the percentage  ownership of the Borrower or any
of its  Subsidiaries  in any class of the Capital  Securities of such Subsidiary
(and for which the Secured  Parties  continue to have a first priority pledge of
such Capital  Securities),  (iv) to qualify  directors to the extent required by
applicable  law and (v) for issuances by newly created or acquired  Subsidiaries
in accordance with the terms of this Agreement,  or (b) become liable in respect
of any obligation (contingent or otherwise) to purchase, redeem, retire, acquire
or make any other  payment in respect of any Capital  Securities of the Borrower
(other than  obligations  for  Repurchase  Payments)  or any  Subsidiary  or any
option, warrant or other right to acquire any such Capital Securities; provided,
however, that,  notwithstanding any of the foregoing, the Borrower may issue its
Capital Securities to the extent that, after giving effect to any such issuance,
no Default shall result therefrom.

      SECTION  7.2.10.  Consolidation,  Merger, etc. The  Borrower will not, and
will not permit any of its Subsidiaries  to, liquidate or dissolve,  consolidate
with, or merge into or with, any other Person,  or purchase or otherwise acquire
all or substantially all of the assets of any Person (or any division  thereof),
except

            (a) Pay Tech may liquidate or dissolve, and any other Subsidiary may
      liquidate or dissolve  voluntarily  into, and may merge with and into, the
      Borrower (so long as the  Borrower is the  surviving  corporation)  or any
      other Subsidiary (provided,  however, that a Subsidiary Guarantor may only
      liquidate  or  dissolve  into,  or merge with and into,  the  Borrower  or
      another Subsidiary Guarantor), and the assets or Capital Securities of any
      Subsidiary  may be purchased or otherwise  acquired by the Borrower or any
      other Subsidiary (provided, however, that the assets or Capital Securities
      of any Subsidiary Guarantor may only be purchased or otherwise acquired by
      the Borrower or another Subsidiary Guarantor unless such assets are of the
      type described in clause (a) or (c) of Section 7.2.11); provided, further,
      that in no event shall any Pledged  Subsidiary  consolidate  with or merge
      with and into any Subsidiary other than another Pledged  Subsidiary unless
      after  giving  effect  thereto,  the  Administrative  Agent  shall  have a
      perfected  pledge of, and  security  interest in and to, at least the same
      percentage of the issued and outstanding  interests of Capital  Securities
      (on a fully diluted basis) of the surviving  Person as the  Administrative
      Agent had immediately  prior to such merger or  consolidation  in form and
      substance  satisfactory  to the  Administrative  Agent  and  its  counsel,
      pursuant to such  documentation  and opinions as shall be necessary in the
      reasonable  opinion  of the  Administrative  Agent to  create,  perfect or
      maintain the collateral position of the Secured Parties therein; and

            (b) so long as no Default has  occurred and is  continuing  or would
      occur after giving effect thereto, the Borrower or any of its Subsidiaries
      may (to the extent  permitted by clause (g) of Section 7.2.5) purchase all
      or substantially all of the assets or Capital Securities of any Person (or
      any division thereof), or acquire such Person by merger.

      SECTION  7.2.11. Permitted  Dispositions.  The Borrower will not, and will
not permit any of its  Subsidiaries to, Dispose of any of the Borrower's or such
Subsidiaries'  assets (including  accounts  receivable and Capital Securities of
Subsidiaries)  to any  Person in one  transaction  or a series  of  transactions
unless:

            (a) such  Disposition  is  of  inventory,  obsolete   equipment   or
      receivables portfolios, in each case Disposed of in the ordinary course
      of business;

            (b) such Disposition is permitted by Section 7.2.10;

            (c) such  Disposition  is  of  Accounts  or other related assets and
      ancillary rights in property pursuant to the Permitted Receivables
      Transaction; or

            (d) such  Disposition  is not  described  in clauses (a) through (c)
      above and (i) such  Disposition is for not less than the fair market value
      of the  assets to be  Disposed,  (ii) the  consideration  received  by the
      Borrower or such Subsidiary  consists of at least 80% cash,  (iii) the Net
      Disposition Proceeds received from such Disposition, together with the Net
      Disposition  Proceeds of all other assets Disposed pursuant to this clause
      since the Closing Date, does not exceed (individually or in the aggregate)
      $10,000,000  over the term of this Agreement,  and (iv) an amount equal to
      the Net Disposition Proceeds received from such Disposition are applied in
      accordance with Sections 3.1.1 and 3.1.2.

      SECTION  7.2.12.  Modification  of Certain Documents.   After  the Closing
Date,  the Borrower  will not, and will not permit any of its  Subsidiaries  to,
consent to any amendment,  supplement, waiver or other modification of, or enter
into any  forbearance  from  exercising  any rights with respect to the terms or
provisions contained in,

            (a) the  Subordinated  Debt  Documents,  other  than any  amendment,
      supplement,  waiver or  modification  for which no fee is  payable  to the
      holders of the Subordinated  Debt in excess of $1,000,000 in the aggregate
      over the term of this  Agreement and which (i) extends the date or reduces
      the amount of any required  repayment,  prepayment  or  redemption  of the
      principal of such Subordinated  Debt, (ii) reduces the rate or extends the
      date for payment of the interest, premium (if any) or fees payable on such
      Subordinated  Debt,  (iii)  makes  the  covenants,  events of  default  or
      remedies in such  Subordinated  Debt  Documents  less  restrictive  on the
      Borrower or its  Subsidiaries,  (iv) does not in any way adversely  affect
      the interests of the Secured Parties hereunder or under the Loan Documents
      or (v) is of a technical or clarifying nature; or

            (b) any  of  the  Material  Documents,  other  than  any  amendment,
      supplement, waiver or modification which (i) does not in any way adversely
      affect the  interests of the Secured  Parties  hereunder or under the Loan
      Documents or (ii) is of a technical or clarifying nature; or

            (c) any of the Receivables Documents, other than any such amendment,
      supplement,  waiver or  modification  which (i) would  extend the maturity
      thereof,  (ii) does not in any way  adversely  affect the interests of the
      Secured  Parties  hereunder  or under the Loan  Documents or (iii) is of a
      technical or clarifying nature.

      SECTION  7.2.13. Transactions  with Affiliates. The Borrower will not, and
will not permit  any of its  Subsidiaries  to,  enter into or cause or permit to
exist any  arrangement,  transaction  or contract  (including  for the purchase,
lease or  exchange of property or the  rendering  of  services)  with any of its
other  Affiliates,  unless such  arrangement,  transaction or contract is (i) on
fair and reasonable  terms no less favorable to the Borrower or such  Subsidiary
than it could obtain in an arm's-length transaction with a Person that is not an
Affiliate,  (ii) of the kind which would be entered into by a prudent  Person in
the position of the Borrower or such Subsidiary with a Person that is not one of
its Affiliates, (iii) fees paid to MDCP on the Closing Date and thereafter in an
amount  not to  exceed  $500,000  per  annum,  (iv)  the  Permitted  Receivables
Transaction,  and (v) the Investment described in clause (i) of Section 7.2.5 in
an amount not to exceed $5,000,000 at any time outstanding.

      SECTION  7.2.14.  Restrictive  Agreements, etc.  The  Borrower  will  not,
and will  not  permit  any of its  Subsidiaries  to,  enter  into any  agreement
prohibiting

            (a) the creation or assumption of any Lien for  the  benefit of  any
      Secured Party;

            (b) the ability of any Obligor to amend or otherwise modify any Loan
      Document; or

            (c) the ability of any Subsidiary to make any payments,  directly or
      indirectly,  to the  Borrower,  including by way of  dividends,  advances,
      repayments of loans,  reimbursements of management and other  intercompany
      charges, expenses and accruals or other returns on investments.

The foregoing  prohibitions shall not apply to restrictions contained (i) in any
Loan  Document,  (ii) in the case of clause (a), in any agreement  governing any
Indebtedness  permitted by clause (e) of Section 7.2.2 as to the assets financed
with the proceeds of such  Indebtedness  or (iii) in the case of clauses (a) and
(c),  in  (A)  any  agreement  of a  Non-Guarantor  governing  the  Indebtedness
permitted by clause (f)(ii) of Section 7.2.2 or (B) any Receivables Documents.

      SECTION  7.2.15.  Sale  and  Leaseback.  Other  than  with  respect to the
properties listed in Item 7.2.15 of the Disclosure  Schedule,  the Borrower will
not,  and will not permit any of its  Subsidiaries  to,  directly or  indirectly
enter into any agreement or arrangement providing for the sale or transfer by it
of any property (now owned or hereafter acquired) to a Person and the subsequent
lease or rental of such property or other similar property from such Person.

      SECTION  7.2.16.  Accounting  Changes. The Borrower will not, and will not
permit  any  of  its  Subsidiaries  to,  change  its  Fiscal  Year  from  twelve
consecutive calendar months ending on December 31.

      SECTION  7.3.   UAS   and   the   Student   Loan    Collection   Business.
Notwithstanding anything to the contrary in this Agreement,  with respect to UAS
and the Student Loan Collection Business, the Borrower covenants and agrees with
each Managing Agent, each Lender and each Issuer that until the Termination Date
has  occurred,  the  Borrower  will,  and  will  cause  UAS and,  to the  extent
applicable,  each other  Subsidiary  to,  perform or cause to be  performed  the
obligations set forth below.

      SECTION  7.3.1.  Business Activities.  UAS  will   not   engage   in  any
business activity

            (a) other  than  in  connection  with  the  Student  Loan Collection
      Business; and

            (b) so long as UAS is a  Subsidiary  Guarantor,  in any State of the
      United  States  (or  any  political   subdivision  thereof)  where,  under
      applicable  law,  UAS's  guarantee  of  the  Obligations  pursuant  to the
      Subsidiary  Guaranty  would prohibit UAS from engaging in the Student Loan
      Collection Business in such State (or political subdivision).

      SECTION  7.3.2.  Indebtedness.  UAS  will  not  create,  incur,  assume or
permit to exist any  Indebtedness,  except  Indebtedness  (a) existing as of the
Closing Date which is identified in Item  7.2.2(c) of the  Disclosure  Schedule,
and  Permitted  Refinancings  of such  Indebtedness,  (b) in  respect  of  UAS's
guarantee of (i) the  Obligations  pursuant to the Subsidiary  Guaranty and (ii)
the  obligations  of the Borrower  under and pursuant to the  Subordinated  Debt
Documents,  and (c)  which  is  intercompany  Indebtedness  otherwise  permitted
pursuant to this Agreement.

      SECTION  7.3.3.  Liens. UAS  will not create,  incur,  assume or permit to
exist any Lien upon any of its property,  revenues or assets,  whether now owned
or hereafter  acquired,  except  Permitted Liens created,  incurred,  assumed or
otherwise  existing  (a) in the ordinary  course of the Student Loan  Collection
Business and (b) pursuant to any Loan Document.

      SECTION  7.3.4.  Investments.  UAS will not  purchase, make, incur, assume
or permit to exist any Investment in any other Person (including  Investments in
the  Borrower  or any  other  Subsidiary)  nor will the  Borrower  or any  other
Subsidiary  purchase,  make, incur,  assume or permit to exist any Investment in
UAS,  except,  in any case,  as otherwise  permitted  under clauses (a), (b) and
(e)(i) of Section 7.2.5.

      SECTION  7.3.5.  Restricted   Payments,  etc.  UAS  will,  within  45 days
following the end of each Fiscal Quarter,  declare and make a Restricted Payment
to the  Borrower in an  aggregate  amount such that,  immediately  after  giving
effect to any such Restricted Payment, UAS would not have a "positive net worth"
(as  defined in any  regulations  or laws  binding on or  applicable  to UAS) in
excess of "positive net worth" plus $500,000.

      SECTION  7.3.6.  Consolidation, Merger.   UAS   will   not   liquidate  or
dissolve, consolidate with, or merge into or with, any other Person, or purchase
or otherwise  acquire all or  substantially  all of the assets of any Person (or
any division thereof).

      SECTION  7.4.  OSIFC Transaction.  Each of the Secured Parties agree that,
notwithstanding  anything to the  contrary set forth in this  Agreement,  within
thirty days  following  the Closing  Date,  the  Borrower may (a) cause OSIFC to
convert its corporate status to that of a limited  liability company and Dispose
of (or permit OSIFC to issue additional)  Capital Securities of OSIFC such that,
after giving effect to such Disposition (and/or issuance),  OSIFC will no longer
be a  Subsidiary  of the  Borrower,  and (b)  make a  Restricted  Payment  in an
aggregate amount not to exceed $3,500,000 in connection with such conversion and
Disposition (and/or issuance).

                                  ARTICLE VIII

                                EVENTS OF DEFAULT

      SECTION  8.1.  Listing of Events  of  Default.  Each   of   the  following
events or  occurrences  described in this Article shall  constitute an "Event of
Default".

      SECTION  8.1.1.  Non-Payment of Obligations.  The  Borrower  shall default
in the payment or prepayment when due of

            (a) any principal of any Loan, or  any  Reimbursement  Obligation or
      any deposit of cash for collateral purposes pursuant to Section 2.6.4; or

            (b) interest on  any Loan,  any  Reimbursement  Obligation,  any fee
      described  in Article  III,  or any other  monetary  Obligations  and such
      default  shall  continue  unremedied  for a period of three  Business Days
      after such amount was due.

      SECTION  8.1.2.  Breach  of  Warranty.  Any  representation or warranty of
any Obligor made or deemed to be made in any Loan Document to which such Obligor
is party  or any  other  writing  or  certificate  (including  any  certificates
delivered pursuant to Article V) furnished by or on behalf of any Obligor to any
Secured Party for the purposes of or in connection  with any Loan Document is or
shall be  incorrect  when  made or  deemed  to have  been  made in any  material
respect.

      SECTION  8.1.3.  Non-Performance  of  Certain  Covenants  and Obligations.
The Borrower  shall default in the due  performance  or observance of any of its
obligations under Section 7.1.1, 7.1.7, 7.1.13 or 7.2.

      SECTION  8.1.4.  Non-Performance of  Other  Covenants and Obligations. Any
Obligor  shall  default  in the  due  performance  or  observance  of any  other
agreement  contained in any Loan  Document to which such  Obligor is party,  and
such  default  shall  continue  unremedied  for a period of 30 days after notice
thereof  shall have been given to the Borrower by either  Managing  Agent or any
Lender.

      SECTION  8.1.5. Default  on  Other Indebtedness.  A default shall occur in
the payment of any amount when due  (subject to any  applicable  grace  period),
whether by acceleration  or otherwise,  of any principal or stated amount of, or
interest or fees on, of any Indebtedness  (other than Indebtedness  described in
Section 8.1.1) of any Obligor having a principal or stated amount,  individually
or in the aggregate,  in excess of  $5,000,000,  or a default shall occur in the
performance  or observance of any  obligation or condition  with respect to such
Indebtedness  if the effect of such default is to accelerate the maturity of any
such  Indebtedness or such default shall continue  unremedied for any applicable
period of time sufficient to permit the holder or holders of such  Indebtedness,
or any trustee or agent for such holders,  to cause or declare such Indebtedness
to become  due and  payable  or to  require  such  Indebtedness  to be  prepaid,
redeemed, purchased or defeased, or require an offer to purchase or defease such
Indebtedness to be made, prior to its expressed maturity.

      SECTION  8.1.6.  Judgments.  Any  judgment  or  order  for  the payment of
money,  individually or in the aggregate,  in excess of $5,000,000 (exclusive of
any amounts fully covered by insurance or  indemnification  (less any applicable
deductible)  and as to  which  the  insurer  has  acknowledged  in  writing  its
responsibility  to cover such  judgment or order) shall be rendered  against any
Obligor and either (i) such  judgment  shall not have been vacated or discharged
or stayed or  bonded  pending  appeal  within  30 days  after the entry  thereof
(unless the  judgment  allows for a longer  period of time for  payment) or (ii)
enforcement  proceedings  shall have been  commenced by any  creditor  upon such
judgment or order.

      SECTION  8.1.7.  Pension Plans.  Any  of  the following events shall occur
with respect to any Pension Plan

            (a) the institution of any steps by the Borrower,  any member of its
      Controlled  Group or any other Person to terminate a Pension Plan if, as a
      result of such  termination,  the  Borrower  or any such  member  could be
      required to make a contribution to such Pension Plan, or could  reasonably
      expect to incur a liability or  obligation to such Pension Plan, in excess
      of $1,000,000; or

            (b) a  contribution  failure occurs with respect to any Pension Plan
      sufficient to give rise to a Lien under section 302(f) of ERISA.

      SECTION  8.1.8.  Change in Control.  Any Change in Control shall occur.

      SECTION  8.1.9.  Bankruptcy, Insolvency, etc.  Any Obligor shall

            (a) become  insolvent or generally  fail to pay, or admit in writing
      its inability or unwillingness generally to pay, debts as they become due;

            (b) apply for,  consent to, or  acquiesce  in the  appointment  of a
      trustee,  receiver,  sequestrator  or other  custodian for any substantial
      part of the property of any thereof,  or make a general assignment for the
      benefit of creditors;

            (c) in the absence of such  application,  consent or acquiescence in
      or  permit or suffer to exist  the  appointment  of a  trustee,  receiver,
      sequestrator or other custodian for a substantial  part of the property of
      any thereof, and such trustee,  receiver,  sequestrator or other custodian
      shall not be discharged within 60 days; provided, that each Obligor hereby
      expressly  authorizes each Secured Party to appear in any court conducting
      any relevant proceeding during such 60-day period to preserve, protect and
      defend their rights under the Loan Documents;

            (d) permit or suffer to exist the  commencement  of any  bankruptcy,
      reorganization,  debt  arrangement  or other case or proceeding  under any
      bankruptcy or insolvency law or any dissolution, winding up or liquidation
      proceeding, in respect thereof, and, if any such case or proceeding is not
      commenced by any Obligor, such case or proceeding shall be consented to or
      acquiesced  in by such Person or shall result in the entry of an order for
      relief or shall remain for 60 days  undismissed;  provided,  that the each
      Obligor hereby  expressly  authorizes  each Secured Party to appear in any
      court conducting any such case or proceeding  during such 60-day period to
      preserve, protect and defend their rights under the Loan Documents; or

            (e) take any action authorizing, or  in furtherance of, any  of  the
      foregoing.

      SECTION  8.1.10.  Impairment  of  Security,  etc. Any Loan Document or any
Lien granted thereunder shall (except in accordance with its terms), in whole or
in part,  terminate,  cease to be  effective  or cease to be the legally  valid,
binding and enforceable  obligation of any Obligor party thereto; any Obligor or
any other  party  shall,  directly  or  indirectly,  contest in any manner  such
effectiveness,  validity, binding nature or enforceability;  except as permitted
under any Loan Document or as a result of a Secured Party's wilful misconduct or
gross  negligence,  any Lien securing any Obligation shall, in whole or in part,
cease to be (subject to Permitted  Liens) a perfected  first  priority Lien; or,
except as permitted  under any Loan Document or as a result of a Secured Party's
wilful misconduct or gross negligence, the Administrative Agent, for the benefit
of the Secured  Parties,shall  fail to have a valid, first priority pledge of at
least 80.5% of the issued and  outstanding  OSI Common Stock on a fully  diluted
basis.

      SECTION  8.1.11.  Failure  of  Subordination.  Unless  otherwise waived or
consented to by the Secured  Parties in writing,  the  subordination  provisions
relating to any Subordinated Debt (the "Subordination Provisions") shall fail to
be  enforceable by the Secured  Parties in accordance  with the terms thereof or
the monetary  Obligations shall fail to constitute  "Senior  Indebtedness" (or a
similar term) referring to the  Obligations;  or any Obligor shall,  directly or
indirectly, disavow or contest in any manner (i) the effectiveness,  validity or
enforceability   of  any  of  the  Subordination   Provisions,   (ii)  that  the
Subordination  Provisions  exist for the benefit of the Secured Parties or (iii)
that all payments of  principal  of or premium and interest on the  Subordinated
Debt, or realized from the liquidation of any property of any Obligor,  shall be
subject to any of such Subordination Provisions.

      SECTION  8.1.12.  Redemption.  Any  event  shall  occur  which,  under the
terms of any  Subordinated  Debt Document,  shall require the Borrower or any of
its Subsidiaries to purchase,  redeem or otherwise acquire or offer to purchase,
redeem or otherwise  acquire all or any portion of the  principal  amount of any
such Subordinated Debt prior to its final stated maturity date.

      SECTION  8.2. Action  if  Bankruptcy. If any Event of Default described in
clauses (a)  through (d) of Section  8.1.9 with  respect to the  Borrower  shall
occur,  the  Commitments  (if not theretofore  terminated)  shall  automatically
terminate and the outstanding  principal amount of all outstanding Loans and all
other Obligations (including  Reimbursement  Obligations) shall automatically be
and become immediately due and payable,  without notice or demand to any Person,
and each  Obligor  shall  automatically  and  immediately  be  obligated to Cash
Collateralize all Letter of Credit Outstandings.

      SECTION  8.3.  Action  if  Other Event of Default. If any Event of Default
(other than any Event of Default described in clauses (a) through (d) of Section
8.1.9  with  respect  to the  Borrower)  shall  occur  for any  reason,  whether
voluntary or involuntary,  and be continuing, the Administrative Agent, upon the
direction of the Required  Lenders,  shall by notice to the Borrower declare all
or any  portion  of the  outstanding  principal  amount  of the  Loans and other
Obligations (including  Reimbursement  Obligations) to be due and payable and/or
the Commitments (if not theretofore terminated) to be terminated,  whereupon the
full  unpaid  amount  of such  Loans  and other  Obligations  which  shall be so
declared  due and  payable  shall be and  become  immediately  due and  payable,
without further notice,  demand or presentment,  and/or, as the case may be, the
Commitments shall terminate and the Borrower shall automatically and immediately
be obligated to Cash Collateralize all Letter of Credit Outstandings.

                                   ARTICLE IX

                                   THE AGENTS

      SECTION  9.1. Actions.  Each Lender hereby appoints DLJ as its Syndication
Agent and Fleet as its Administrative  Agent under and for purposes of each Loan
Document.  Each Lender  authorizes  each Managing Agent to act on behalf of such
Lender  under  each  Loan   Document  and,  in  the  absence  of  other  written
instructions  from  the  Required  Lenders  received  from  time  to time by the
Managing  Agents (with respect to which each Managing  Agent agrees that it will
comply,  except as otherwise provided in this Section or as otherwise advised by
counsel in order to avoid  contravention  of  applicable  law), to exercise such
powers hereunder and thereunder as are specifically  delegated to or required of
such Managing  Agent by the terms hereof and thereof,  together with such powers
as may be reasonably  incidental thereto.  Each Lender hereby indemnifies (which
indemnity  shall survive any termination of this Agreement) each Managing Agent,
pro rata according to such Lender's  proportionate  Total Exposure Amount,  from
and against any and all liabilities, obligations, losses, damages, claims, costs
or  expenses of any kind or nature  whatsoever  which may at any time be imposed
on, incurred by, or asserted against, such Managing Agent in any way relating to
or arising out of any Loan Document,  including reasonable  attorneys' fees, and
as to which such Managing  Agent is not  reimbursed  by the Borrower;  provided,
however,  that no Lender  shall be liable for the payment of any portion of such
liabilities,  obligations,  losses, damages, claims, costs or expenses which are
determined by a court of competent  jurisdiction  in a final  proceeding to have
resulted from such  Managing  Agent's  gross  negligence  or wilful  misconduct.
Neither  Managing  Agent  shall be  required  to take any action  under any Loan
Document,  or to prosecute  or defend any suit in respect of any Loan  Document,
unless it is  indemnified  hereunder to its  satisfaction.  If any  indemnity in
favor of either  Managing  Agent shall be or become,  in such  Managing  Agent's
determination,   inadequate,   such  Managing  Agent  may  call  for  additional
indemnification  from the Lenders and cease to do the acts  indemnified  against
hereunder until such additional indemnity is given.

      SECTION  9.2. Funding Reliance, etc. Unless the Administrative Agent shall
have been  notified  in writing by any Lender by 3:00 p.m. on the  Business  Day
prior to a Borrowing  that such Lender will not make  available the amount which
would  constitute  its  Percentage  of  such  Borrowing  on the  date  specified
therefor,  the  Administrative  Agent may assume  that such Lender has made such
amount  available  to the  Administrative  Agent  and,  in  reliance  upon  such
assumption, make available to the Borrower a corresponding amount. If and to the
extent  that  such  Lender  shall not have made  such  amount  available  to the
Administrative  Agent, such Lender and the Borrower severally agree to repay the
Administrative Agent forthwith on demand such corresponding amount together with
interest thereon,  for each day from the date the Administrative Agent made such
amount  available  to the  Borrower  to the date  such  amount  is repaid to the
Administrative  Agent,  at the  interest  rate  applicable  at the time to Loans
comprising  such  Borrowing  (in the case of the Borrower) and (in the case of a
Lender),  at the Federal  Funds  Effective  Rate for the first two Business Days
after which such amount has not been repaid, and thereafter at the interest rate
applicable to Loans comprising such Borrowing.

      SECTION  9.3.  Exculpation;  Notice of Default. (a) Neither Managing Agent
nor any Issuer nor any of their  respective  directors,  officers,  employees or
agents shall be liable to any Lender for any action taken or omitted to be taken
by it under any Loan Document,  or in connection  herewith or therewith,  except
for its own wilful  misconduct  or gross  negligence,  nor  responsible  for any
recitals  or  warranties   herein  or  therein,   nor  for  the   effectiveness,
enforceability,  validity or due  execution  of any Loan  Document,  nor for the
creation,  perfection or priority of any Liens purported to be created by any of
the Loan Documents,  or the validity,  genuineness,  enforceability,  existence,
value  or  sufficiency  of any  collateral  security,  nor to make  any  inquiry
respecting the performance by any Obligor of its  Obligations.  Any such inquiry
which may be made by either  Managing  Agent or any Issuer shall not obligate it
to make any further inquiry or to take any action. The Administrative  Agent and
each Issuer  shall be entitled to rely upon advice of counsel  concerning  legal
matters and upon any notice,  consent,  certificate,  statement or writing which
the Administrative  Agent believes to be genuine and to have been presented by a
proper Person.

      (b) Neither  Managing Agent, the Swing Line Lender nor any Issuer shall be
deemed to have  knowledge or notice of the occurrence of any Default or Event of
Default hereunder unless any such Person has received written notice from (A) in
the case of the  Administrative  Agent,  the Swing Line Lender or any Issuer,  a
Lender or the Borrower  referring to this Agreement  describing  such Default or
Event of Default and stating  that such notice is a "notice of default"  and (B)
in the case of the Syndication Agent, from the Administrative Agent as set forth
in the  immediately  following  sentence.  In the event that the  Administrative
Agent receives such a notice, the Administrative  Agent shall give prompt notice
thereof to the Syndication Agent and the Lenders.

      SECTION  9.4.  Successors.  The Syndication  Agent may resign as such upon
one Business  Day's notice to the Borrower  and the  Administrative  Agent.  The
Administrative Agent may resign as such at any time upon at least 30 days' prior
notice to the Borrower and all Lenders. If the Administrative  Agent at any time
shall resign, the Required Lenders may, with the consent of the Borrower (not to
be unreasonably withheld),  appoint another Lender as a successor Administrative
Agent which shall thereupon become the  Administrative  Agent  hereunder.  If no
successor  Administrative  Agent shall have been so  appointed  by the  Required
Lenders,  and shall have  accepted  such  appointment,  within 30 days after the
retiring Administrative Agent's giving notice of resignation,  then the retiring
Administrative  Agent  may,  on  behalf  of the  Lenders,  appoint  a  successor
Administrative  Agent, which shall be one of the Lenders or a commercial banking
institution  organized  under the laws of the U.S.  (or any State  thereof) or a
U.S. branch or agency of a commercial banking institution, and having a combined
capital  and  surplus  of at  least  $500,000,000.  Upon the  acceptance  of any
appointment  as  Administrative  Agent  hereunder by a successor  Administrative
Agent, such successor Administrative Agent shall be entitled to receive from the
retiring  Administrative Agent such documents of transfer and assignment as such
successor  Administrative  Agent may  reasonably  request,  and shall  thereupon
succeed to and become vested with all rights,  powers,  privileges and duties of
the retiring  Administrative Agent, and the retiring  Administrative Agent shall
be discharged  from its duties and obligations  under the Loan Documents.  After
any retiring  Administrative Agent's resignation hereunder as the Administrative
Agent,  the  provisions  of this  Article  shall  inure to its benefit as to any
actions taken or omitted to be taken by it while it was the Administrative Agent
under the Loan Documents,  and Sections 10.3 and 10.4 shall continue to inure to
its benefit.

      SECTION  9.5.  Credit  Extensions by each Managing  Agent and each Issuer.
Each  Managing  Agent and each Issuer,  in its  individual  capacity as a Lender
shall have the same  rights and powers  with  respect to (x)(i) in the case of a
Managing  Agent,  the Credit  Extensions made by it or any of its Affiliates and
(ii) in the case of an Issuer,  the Loans  made by it or any of its  Affiliates,
and (y) the Notes held by it or any of its  Affiliates  as any other  Lender and
may  exercise  the  same as if it were not a  Managing  Agent  or  Issuer.  Each
Managing Agent,  each Issuer and each of their  respective  Affiliates,  in each
case, in its individual  capacity,  may accept deposits from, lend money to, and
generally  engage in any kind of business with the Borrower or any Subsidiary or
Affiliate  of the  Borrower  as if such  Managing  Agent  or  Issuer  were not a
Managing Agent or Issuer hereunder.

      SECTION  9.6.  Credit  Decisions.  Each Lender  acknowledges  that it has,
independently  of each Managing  Agent and each other Lender,  and based on such
Lender's   review  of  the  financial   information  of  the  Borrower  and  its
Subsidiaries,  the Loan  Documents  (the  terms and  provisions  of which  being
satisfactory  to  such  Lender)  and  such  other  documents,   information  and
investigations  as such  Lender  has  deemed  appropriate,  made its own  credit
decision to extend its Commitments.  Each Lender also acknowledges that it will,
independently  of each Managing  Agent and each other Lender,  and based on such
other documents,  information and investigations as it shall deem appropriate at
any time,  continue to make its own credit  decisions  as to  exercising  or not
exercising from time to time any rights and privileges available to it under the
Loan Documents.

      SECTION  9.7.  Copies,  etc.  The  Administrative  Agent shall give prompt
notice to each Lender of each  notice or request  required  or  permitted  to be
given to the  Administrative  Agent by the Borrower pursuant to the terms of the
Loan Documents (unless  concurrently  delivered to the Lenders by the Borrower).
The  Administrative  Agent will  distribute  to each  Lender  each  document  or
instrument  received  for its  account  and  copies of all other  communications
received by the  Administrative  Agent from the Borrower for distribution to the
Lenders by the  Administrative  Agent in  accordance  with the terms of the Loan
Documents.

      SECTION  9.8. Reliance by Managing Agents and Issuers. Each Managing Agent
and each  Issuer  shall be entitled  to rely upon any  certification,  notice or
other communication (including any thereof by telephone,  telecopy,  telegram or
cable)  believed by it to be genuine and correct and to have been signed or sent
by or on behalf of the proper  Person,  and upon advice and  statements of legal
counsel,  independent  accountants  and other experts  selected by such Managing
Agent or such  Issuer,  as the  case may be.  As to any  matters  not  expressly
provided for by the Loan Documents, each Managing Agent and each Issuer shall in
all cases be fully protected in acting, or in refraining from acting,  hereunder
or thereunder in accordance with  instructions  given by the Required Lenders or
all of the Lenders as is required in such circumstance, and such instructions of
such Lenders and any action taken or failure to act  pursuant  thereto  shall be
binding on all Secured  Parties.  For purposes of applying amounts in accordance
with this  Section,  each  Managing  Agent  shall be  entitled  to rely upon any
Secured Party that has entered into a Rate Protection Agreement with any Obligor
for a  determination  (which such Secured Party agrees to provide or cause to be
provided  upon  request  of  the   Administrative   Agent)  of  the  outstanding
Obligations  owed to such  Secured  Party under any Rate  Protection  Agreement.
Unless it has actual knowledge  evidenced by way of written notice from any such
Secured Party and the Borrower to the contrary,  each Managing  Agent, in acting
in such capacity under the Loan  Documents,  shall be entitled to assume that no
Rate Protection Agreements or Obligations in respect thereof are in existence or
outstanding between any Secured Party and any Obligor.

      SECTION  9.9.  The  Managing  Agents  and   the  Issuers.  Notwithstanding
anything  else to the  contrary  contained  in any Loan  Document,  the Managing
Agents and the Issuers,  in their  respective  capacities as such, shall have no
duties  or   responsibilities   under  any  Loan   Document  nor  any  fiduciary
relationship   with  any   Lender,   and  no   implied   covenants,   functions,
responsibilities, duties, obligations or liabilities shall be read into any Loan
Document or otherwise  exist against  either  Managing  Agent or any Issuer,  as
applicable,  in such  capacity,  except as are  explicitly set forth in any such
Loan Document.

      SECTION  9.10. Documentation Agent. The Lender identified on the signature
pages of this Agreement as the  "Documentation  Agent" shall not have any right,
power,  obligation,  liability,  responsibility or duty under this Agreement (or
any other Loan  Document)  other than those  applicable  to all Lenders as such.
Without limiting the foregoing,  the Lender so identified as the  "Documentation
Agent" shall not have or be deemed to have any fiduciary  relationship  with any
other  Lender.  Each Lender  acknowledges  that it has not relied,  and will not
rely, on the Lender so identified  as the  "Documentation  Agent" in deciding to
enter into this Agreement and each other Loan Document to which it is a party or
in taking or not taking action hereunder or thereunder.

                                    ARTICLE X

                            MISCELLANEOUS PROVISIONS

      SECTION  10.1.  Waivers, Amendments,  etc.  The  provisions  of each  Loan
Document  (other  than  Rate  Protection  Agreements,  under  which  amendments,
modifications  and  waivers  may be  effected  by  the  Applicable  Obligor  and
Applicable  Lender,  each a party  thereto)  may from  time to time be  amended,
modified or waived, if such amendment,  modification or waiver is in writing and
consented to by the Borrower and the Required Lenders;  provided,  however, that
no such amendment, modification or waiver shall:

            (a)  modify this Section without the consent of all Lenders;

            (b) increase the aggregate amount of any Credit Extensions  required
      to be made by a Lender  pursuant  to its  Commitments,  extend  any  final
      Commitment  Termination  Date or reduce any fees  described in Article III
      payable to any Lender without the consent of such Lender;

            (c)  extend any  scheduled  date of  payment  of  principal  for any
      Lender's Loan, or reduce the principal amount of, rate of interest or fees
      on any Loan or Reimbursement Obligations (which shall in each case include
      the  conversion of all or any part of the  Obligations  into equity of any
      Obligor),  or extend  the  scheduled  date on which  interest  or fees are
      payable in respect of such Loan or Reimbursement Obligation, in each case,
      without the consent of the Lender which has made such Loan or, in the case
      of a  Reimbursement  Obligation,  the  applicable  Issuer owed,  and those
      Lenders   participating  in,  such  Reimbursement   Obligation  (it  being
      understood and agreed,  however, that any vote to rescind any acceleration
      made pursuant to Sections 8.2 and 8.3 of amounts owing with respect to the
      Loans and other  Obligations  shall only  require the vote of the Required
      Lenders);

            (d) reduce the  percentage  set forth in the definition of "Required
      Lenders" or modify any requirement hereunder that any particular action be
      taken by all Lenders without the consent of all Lenders;

            (e) except   as  otherwise  expressly  provided  in a Loan  Document
      (including  the sale or transfer of Accounts and other  related  assets in
      accordance with the Permitted  Receivables  Transaction),  release (i) the
      Borrower from its  Obligations  under the Loan Documents or any Subsidiary
      Guarantor  from  its  Obligations  under  the  Subsidiary   Guaranty,   as
      applicable  (other  than  in  connection  with  a  Disposition  of  all or
      substantially all of the Capital Securities of a Subsidiary Guarantor in a
      transaction  permitted  by  Section  7.2.10  or  7.2.11)  or  (ii)  all or
      substantially all of the collateral under the Loan Documents, in each case
      without the consent of all Lenders;

            (f) (i) amend,  modify or waive clause (b) of Section  3.1.1 or (ii)
      have the effect (either immediately or at some later time) of enabling the
      Borrower  to satisfy a  condition  precedent  to the making of a Revolving
      Loan  or the  issuance  of a  Letter  of  Credit  unless  such  amendment,
      modification or waiver shall have been consented to by the Lenders holding
      a majority of the aggregate amount of the then outstanding  Revolving Loan
      Commitments.

            (g) change any of the terms of Section 2.3.2  without the consent of
      the Swing Line Lender;

            (h) amend,  modify or waive the  provisions of clause (b) of Section
      3.1.2 or effect any  amendment,  modification  or waiver that by its terms
      adversely  affects  the rights of  Lenders  participating  in any  Tranche
      differently from those of Lenders participating in other Tranches,  unless
      such amendment, modification or waiver shall have been consented to by the
      holders  of  at  least  a  majority  of  the  aggregate  amount  of  Loans
      outstanding under the Tranche or Tranches  affected by such  modification,
      or,  in  the  case  of  a   modification   affecting  the  Revolving  Loan
      Commitments, the Lenders holding a majority of the aggregate amount of the
      then outstanding Revolving Loan Commitments;

            (i) affect adversely the interests,  rights or obligations of either
      Managing Agent (in its capacity as a Managing Agent) or any Issuer, unless
      consented to by such Managing Agent or such Issuer, as the case may be;

            (j) amend,  modify or waive the provisions of Section 9.10,  without
      the consent of Harris Trust and Savings  Bank,  so long as such  financial
      institution is a Lender hereunder; or

            (k) with respect to any LIBO Rate Loan,  amend,  waive or modify the
      requirement  that the  Interest  Period  relative to any such Loan be one,
      two, three or six months in duration,  unless  consented to by each Lender
      making such Loan.

No  failure  or delay on the part of either  Managing  Agent,  any Issuer or any
Lender in exercising any power or right under any Loan Document shall operate as
a waiver thereof,  nor shall any single or partial exercise of any such power or
right  preclude  any other or further  exercise  thereof or the  exercise of any
other  power or right.  No notice to or demand on any  Obligor in any case shall
entitle it to any notice or demand in similar or other circumstances.  No waiver
or approval by either  Managing  Agent,  any Issuer or any Lender under any Loan
Document shall, except as may be otherwise stated in such waiver or approval, be
applicable to subsequent  transactions.  No waiver or approval  hereunder  shall
require any similar or  dissimilar  waiver or approval  thereafter to be granted
hereunder.

      For purposes of this Section,  the Syndication Agent, in coordination with
the Administrative Agent, shall have primary  responsibility,  together with the
Borrower,  in the  negotiation,  preparation and  documentation  relating to any
amendment,  modification or waiver under this Agreement, any other Loan Document
or any other  agreement  or  document  related  hereto or  thereto  contemplated
pursuant to this Section.

      SECTION  10.2. Notices; Time.  All   notices  and   other   communications
provided  under  each Loan  Document  shall be in writing  or by  facsimile  and
addressed,  delivered  or  transmitted,  if to the  Borrower or either  Managing
Agent, at its address or facsimile  number set forth on Schedule II hereto,  and
if to a Lender or Issuer,  to the applicable  Person at its address or facsimile
number set forth on  Schedule  II hereto or set forth in the  Lender  Assignment
Agreement  pursuant to which such Lender became a Lender  hereunder,  or, in any
case, at such other address or facsimile number as may be designated by any such
party in a notice to the other  parties.  Any  notice,  if mailed  and  properly
addressed  with postage  prepaid or if properly  addressed  and sent by pre-paid
courier service, shall be deemed given when received; any notice, if transmitted
by  facsimile,  shall be deemed  given  when the  confirmation  of  transmission
thereof  is  received  by  the  transmitter.  Unless  otherwise  indicated,  all
references  to the  time of a day in a Loan  Document  shall  refer  to  Boston,
Massachusetts time.

      SECTION  10.3. Payment of Costs and Expenses.  The Borrower agrees  to pay
on demand all reasonable fees and expenses of the Managing Agents (including the
fees  and  out-of-pocket  expenses  of  Mayer,  Brown &  Platt,  counsel  to the
Syndication  Agent  and  Lead  Arranger,  Palmer  & Dodge  LLP,  counsel  to the
Administrative Agent, and of local counsel, if any, who may be retained by or on
behalf of the Managing Agents) in connection with

            (a) the  negotiation,  preparation,  execution  and delivery of each
      Loan  Document,  including  schedules  and exhibits,  and any  amendments,
      waivers, consents, supplements or other modifications to any Loan Document
      as may  from  time to  time  hereafter  be  required,  whether  or not the
      transactions contemplated hereby are consummated;

            (b) the  filing,  recording,  refiling  or  rerecording  of any Loan
      Document   (including   the  Filing   Statements)   and  all   amendments,
      supplements,  amendment and  restatements  and other  modifications to any
      thereof,  searches made following the Closing Date in jurisdictions  where
      Filing  Statements (or other  documents  evidencing  Liens in favor of the
      Secured  Parties)  have  been  filed  or  recorded  and any and all  other
      documents  or  instruments  of further  assurance  required to be filed or
      recorded, or refiled or rerecorded by the terms of any Loan Document; and

            (c) the  preparation  and  review  of  the  form  of any document or
      instrument relevant to any Loan Document.

The Borrower further agrees to pay, and to save each Secured Party harmless from
all  liability  for, any stamp or other Taxes which may be payable in connection
with the execution or delivery of each Loan Document,  the Credit  Extensions or
the issuance of the Notes.  The Borrower  also agrees to reimburse  each Secured
Party  upon  demand  for  all  reasonable   out-of-pocket   expenses  (including
reasonable  attorneys' fees and legal expenses of counsel to each Secured Party)
incurred by such Secured Party in  connection  with (x) the  negotiation  of any
restructuring or "work-out" with the Borrower,  whether or not  consummated,  of
any Obligations and (y) the enforcement of any Obligations.

      SECTION  10.4.  Indemnification.  In  consideration  of the execution  and
delivery  of  this  Agreement  by  each  Secured  Party,   the  Borrower  hereby
indemnifies,  exonerates  and  holds  each  Secured  Party  and  each  of  their
respective  officers,  directors,   employees  and  agents  (collectively,   the
"Indemnified  Parties")  free and harmless from and against any and all actions,
causes of action,  suits, losses,  costs,  liabilities and damages, and expenses
incurred in connection  therewith  (irrespective of whether any such Indemnified
Party is a party to the action for which  indemnification  hereunder is sought),
including  reasonable  attorneys' fees and  disbursements,  whether  incurred in
connection  with  actions  between or among the  parties  hereto or the  parties
hereto and third parties (collectively, the "Indemnified Liabilities"), incurred
by the Indemnified  Parties or any of them as a result of, or arising out of, or
relating to

            (a) any transaction  financed or to be financed in whole or in part,
      directly  or  indirectly,  with  the  proceeds  of any  Credit  Extension,
      including  all  Indemnified  Liabilities  arising in  connection  with the
      Transaction;

            (b) the entering into and performance of any Loan Document by any of
      the Indemnified  Parties  (including any action brought by or on behalf of
      the Borrower as the result of any  determination  by the Required  Lenders
      pursuant to Article V not to fund any Credit Extension,  provided that any
      such action is resolved in favor of such Indemnified Party);

            (c) any  investigation,  litigation  or  proceeding  related  to any
      acquisition  or  proposed  acquisition  by any  Obligor or any  Subsidiary
      thereof of all or any portion of the Capital  Securities  or assets of any
      Person, whether or not an Indemnified Party is party thereto;

            (d) any  investigation,  litigation  or  proceeding  (including  any
      threatened  investigation,   litigation  or  proceeding)  related  to  any
      environmental cleanup,  audit,  compliance or other matter relating to any
      Obligor  or  any  Subsidiary   with  respect  to  the  protection  of  the
      environment  or relating  to the Release by any Obligor or any  Subsidiary
      thereof of any Hazardous Material;

            (e) the  presence  on or under,  or the  escape,  seepage,  leakage,
      spillage,  discharge,  emission,  discharging  or releases  from, any real
      property  owned  or  operated  by any  Obligor  or any  Subsidiary  of any
      Hazardous Material (including any losses, liabilities,  damages, injuries,
      costs,  expenses  or claims  asserted or arising  under any  Environmental
      Law),  regardless  of whether  caused by, or within the  control  of, such
      Obligor or such Subsidiary; or

            (f) each  Lender's  Environmental   Liability  (the  indemnification
      herein shall survive  repayment of the Obligations and any transfer of the
      property of any Obligor or any of its  Subsidiaries by foreclosure or by a
      deed in lieu of  foreclosure  for any  Lender's  Environmental  Liability,
      regardless of whether caused by, or within the control of, such Obligor or
      such Subsidiary);

except for  Indemnified  Liabilities  arising  for the  account of a  particular
Indemnified Party by reason of the relevant Indemnified Party's gross negligence
or wilful  misconduct.  Except with respect to such gross  negligence  or wilful
misconduct,  each Obligor and its successors  and assigns hereby waive,  release
and agree not to make any claim or bring any cost recovery action  against,  any
Indemnified Party under CERCLA or any state  equivalent,  or any similar law now
existing or hereafter enacted. It is expressly understood and agreed that to the
extent that any  Indemnified  Party is strictly  liable under any  Environmental
Laws, each Obligor's  obligation to such Indemnified  Party under this indemnity
shall  likewise  be  without  regard  to fault on the part of any  Obligor  with
respect  to  the  violation  or  condition  which  results  in  liability  of an
Indemnified  Party.  If and to the extent that the foregoing  undertaking may be
unenforceable  for  any  reason,   each  Obligor  agrees  to  make  the  maximum
contribution  to the  payment  and  satisfaction  of  each  of  the  Indemnified
Liabilities which is permissible under applicable law.

      SECTION  10.5. Survival. The  obligations  of  the Borrower under Sections
4.3,4.4, 4.5, 4.6, 10.3 and  10.4,  and  the  obligations  of  the Lenders under
Section 9.1, shall  in  each  case  survive  any  assignment  from one Lender to
another (in  the  case  of  Sections  10.3 and 10.4) and  the  occurrence of the
Termination Date. The  representations  and warranties made by  each  Obligor in
each  Loan  Document  shall  survive  the  execution  and  delivery of such Loan
Document.

      SECTION  10.6.  Severability.  Any provision of any Loan Document which is
prohibited or unenforceable in any jurisdiction  shall, as to such provision and
such  jurisdiction,  be  ineffective  to  the  extent  of  such  prohibition  or
unenforceability  without  invalidating  the  remaining  provisions of such Loan
Document or affecting the validity or  enforceability  of such  provision in any
other jurisdiction.

      SECTION  10.7.  Headings.  The various headings of each Loan  Document are
inserted for convenience only and shall not affect the meaning or interpretation
of such Loan Document or any provisions thereof.

      SECTION  10.8. Execution  in   Counterparts,  Effectiveness,   etc.   This
Agreement may be executed by the parties  hereto in several  counterparts,  each
of which shall be an original (whether such  counterpart is originally  executed
or an electronic copy of an original and each party  hereto expressly waives its
rights to receive  originally  executed documents other than with respect to any
Notes)and all of which shall constitute together but one and the same agreement.
This  Agreement shall  become  effective when  counterparts  hereof  executed on
behalf of the  Borrower,   each  Managing   Agent  and  each  Lender (or  notice
thereof  satisfactory  to the Managing  Agents)  shall have been received by the
Managing Agents.

      SECTION  10.9.  Governing  Law;  Entire   Agreement.   EACH  LOAN DOCUMENT
(OTHER THAN THE LETTERS OF CREDIT, TO THE EXTENT SPECIFIED BELOW  AND  EXCEPT AS
OTHERWISE  EXPRESSLY SET FORTH IN A LOAN  DOCUMENT)  WILL EACH BE DEEMED TO BE A
CONTRACT  MADE UNDER AND GOVERNED BY THE INTERNAL  LAWS OF THE STATE OF NEW YORK
(INCLUDING  FOR  SUCH  PURPOSE   SECTIONS  5-1401  AND  5-1402  OF  THE  GENERAL
OBLIGATIONS  LAW OF THE STATE OF NEW  YORK).  EACH  LETTER  OF  CREDIT  SHALL BE
GOVERNED BY, AND CONSTRUED IN ACCORDANCE  WITH, THE LAWS OR RULES  DESIGNATED IN
SUCH LETTER OF CREDIT, OR IF NO LAWS OR RULES ARE DESIGNATED,  THE INTERNATIONAL
STANDBY PRACTICES  (ISP98--INTERNATIONAL  CHAMBER OF COMMERCE PUBLICATION NUMBER
590 (THE "ISP  RULES"))  AND, AS TO MATTERS NOT  GOVERNED BY THE ISP RULES,  THE
INTERNAL LAWS OF THE STATE OF NEW YORK. The Loan Documents constitute the entire
understanding  among the  parties  hereto  with  respect to the  subject  matter
thereof  and  supersede  any prior  agreements,  written or oral,  with  respect
thereto.

      SECTION  10.10. Successors  and  Assigns.  This Agreement shall be binding
upon and shall  inure to the  benefit of the parties hereto and their respective
successors and assigns;  provided,  however, that the Borrower may not assign or
transfer its rights or obligations  hereunder  without the consent of all of the
Lenders.

      SECTION  10.11. Sale and Transfer of Credit Extensions;  Participations in
Credit Extensions Notes. Each Lender may assign, or sell  participations in, its
Loans,  Letters  of Credit  and  Commitments  to one or more  other  Persons  in
accordance with this the terms set forth below.

      SECTION  10.11.1.  Assignments.    Any   Lender  (an  "Assignor  Lender"),
pursuant to a Lender Assignment Agreement,

            (a) with the written  consent of the Borrower,  each Managing  Agent
      and, in the case of assignments of Revolving  Loans and Letters of Credit,
      the Issuers  (which  consent(s) (i) shall not be  unreasonably  delayed or
      withheld  and  (ii)  of the  Borrower  shall  not  be  required  upon  the
      occurrence and during the continuance of any Default or Event of Default),
      may at any time assign and delegate to one or more commercial banks, other
      financial  institutions  or funds  that are  regularly  engaged in making,
      purchasing or investing in loans or securities; and

            (b) with written notice to the Borrower, each Managing Agent and, in
      the case of  assignments  of  Revolving  Loans and Letters of Credit,  the
      Issuers  (but  without  the  consent of any such  Person),  may assign and
      delegate to any of its  Affiliates or Related Funds or to any other Lender
      or any Affiliate or Related Fund of any other Lender;

(each Person described in either of the foregoing clauses as being the Person to
whom such assignment and delegation is to be made, being hereinafter referred to
as an "Assignee  Lender"),  all or any fraction of such Assignor  Lender's Loans
and  Commitments   (and  in  the  case  of  any  assignment  of  Revolving  Loan
Commitments,  related  participations  in Letters of Credit and Letter of Credit
Outstandings) (which assignment and delegation shall be, as among Revolving Loan
Commitments,  Revolving Loans and participations in Letters of Credit and Letter
of Credit Outstandings,  of a constant,  and not a varying,  percentage) is in a
minimum  aggregate amount of (i) $2,500,000,  in the case of Term Loans and Term
Loan Commitments,  and $5,000,000,  in the case of Revolving Loans and Revolving
Loan Commitments  (provided,  that (1) assignments that are made on the same day
to a Related  Fund may be treated as a single  assignment  for  purposes  of the
minimum  amount and (2) no minimum  amount  shall be required in the case of any
assignment  between two Lenders so long as the Assignor  Lender has an aggregate
amount  of  Loans  and  Commitments  of  at  least  $5,000,000   following  such
assignment),  unless the Borrower and the Administrative Agent otherwise consent
or  (ii)  the  then  remaining  amount  of  such  Assignor  Lender's  Loans  and
Commitments;  provided,  however,  that any such Assignee Lender will comply, if
applicable,  with the  provisions  contained in Section 4.6 and each Obligor and
the  Administrative  Agent  shall be  entitled  to  continue  to deal solely and
directly with such Assignor  Lender in connection with the interests so assigned
and delegated to an Assignee Lender until

            (A) written notice of such assignment and delegation,  together with
      payment  instructions,  addresses and related  information with respect to
      such Assignee  Lender,  shall have been  delivered to the Borrower and the
      Administrative Agent by such Assignor Lender and such Assignee Lender;

            (B) such  Assignee  Lender shall have  executed and delivered to the
      Borrower and each Managing Agent a Lender Assignment  Agreement,  accepted
      by each Managing Agent;

            (C) the processing fees described below shall have been paid; and

            (D) the  Administrative  Agent shall have registered such assignment
      and delegation in the Register pursuant to clause (b) of Section 2.7.

From and  after the date  that the  Administrative  Agent  accepts  such  Lender
Assignment  Agreement and such assignment and delegation is registered  pursuant
to clause (b) of Section 2.7, (x) the Assignee Lender thereunder shall be deemed
automatically  to have  become a party  hereto and to the extent that rights and
obligations  hereunder have been assigned and delegated to such Assignee  Lender
in connection with such Lender Assignment  Agreement,  shall have the rights and
obligations of a Lender  hereunder and under the other Loan  Documents,  and (y)
the Assignor  Lender,  to the extent that rights and obligations  hereunder have
been  assigned and  delegated by it in  connection  with such Lender  Assignment
Agreement,  shall be released from its obligations hereunder and under the other
Loan Documents.  Any Assignor  Lender that shall have  previously  requested and
received  any  Note or  Notes  in  respect  of any  Tranche  to  which  any such
assignment applies shall, upon the acceptance by the Administrative Agent of the
applicable Lender Assignment Agreement,  mark such Note or Notes "exchanged" and
deliver them to the Borrower (against, if the Assignor Lender has retained Loans
or  Commitments  with  respect  to the  applicable  Tranche  and  has  requested
replacement  Notes  pursuant to clause (c) of Section  2.7, its receipt from the
Borrower  of  replacement  Notes  in  the  principal  amount  of the  Loans  and
Commitments of the applicable  Tranche  retained by it). Such Assignor Lender or
such Assignee  Lender (unless the Assignor  Lender or the Assignee Lender is DLJ
or one of its Affiliates)  must also pay a processing fee to the  Administrative
Agent upon delivery of any Lender Assignment  Agreement in the amount of $3,500,
unless such assignment and delegation is by a Lender to its Affiliate or Related
Fund or if such  assignment and  delegation is by a Lender to a Federal  Reserve
Bank,  as provided  below or is  otherwise  consented  to by the  Administrative
Agent. Any attempted  assignment and delegation not made in accordance with this
Section shall be null and void.  Nothing contained in this Section shall prevent
or prohibit any Lender from pledging its rights (but not its obligations to make
Loans or  participate  in  Letters  of Credit or Letter of Credit  Outstandings)
under this  Agreement  and/or its Loans  hereunder to a Federal  Reserve Bank in
support of borrowings made by such Lender from such Federal Reserve Bank and any
Lender  that is a fund that  invests in bank loans may pledge all or any portion
of its rights (but not its  obligations  to make Loans or participate in Letters
of Credit or Letter of Credit  Outstandings)  hereunder  to any  trustee  or any
other holder or  representative  of holders of  obligations  owed or  securities
issued by such fund as security for such obligations or securities. In the event
that S&P, Moody's or Thompson's BankWatch (or InsuranceWatch Ratings Service, in
the case of Lenders that are insurance  companies (or Best's Insurance  Reports,
if such  insurance  company is not rated by Insurance  Watch  Ratings  Service))
shall,  after the date that any Lender with a Commitment to make Revolving Loans
or participate in Letters of Credit or Letter of Credit  Outstandings  becomes a
Lender,  downgrade  the  long-term  certificate  of deposit  rating or long-term
senior  unsecured debt rating of such Lender,  and the resulting rating shall be
below BBB-, Baa3 or C (or BB, in the case of Lender that is an insurance company
(or B, in the case of an insurance company not rated by  InsuranceWatch  Ratings
Service))  respectively,  then any Issuer or the Borrower  shall have the right,
but not the obligation, upon notice to such Lender and the Administrative Agent,
to replace such Lender with an Assignee Lender in accordance with and subject to
the  restrictions  contained in this  Section,  and such Lender hereby agrees to
transfer  and assign  without  recourse (in  accordance  with and subject to the
restrictions   contained  in  this  Section)  all  its  interests,   rights  and
obligations in respect of its Revolving Loan Commitment  under this Agreement to
such Assignee  Lender;  provided,  however,  that (i) no such  assignment  shall
conflict  with any law,  regulation or order of any  Governmental  Authority and
(ii) such  Assignee  Lender  shall pay to such Lender in  immediately  available
funds on the date of such  assignment the principal of and interest and fees (if
any)  accrued to the date of payment on the Loans  made,  and  Letters of Credit
participated in, by such Lender hereunder and all other amounts accrued for such
Lender's account or owed to it hereunder.

      SECTION  10.11.2.  Participations.  Any  Lender  may  sell  to one or more
commercial  banks or other  Persons  (each of such  commercial  banks  and other
Persons being herein called a "Participant")  participating  interests in any of
the Loans, Commitments,  or other interests of such Lender hereunder;  provided,
however, that

            (a) no participation contemplated in this Section shall relieve such
      Lender  from its  Commitments  or its  other  obligations  under  any Loan
      Document;

            (b) such Lender shall remain solely  responsible for the performance
      of its Commitments and such other obligations;

            (c) each  Obligor and each  Managing  Agent  shall  continue to deal
      solely and  directly  with such Lender in  connection  with such  Lender's
      rights and obligations under each Loan Document;

            (d) no Participant,  unless such Participant is an Affiliate of such
      Lender or is itself a Lender,  shall be entitled to require such Lender to
      take or refrain  from taking any action  under any Loan  Document,  except
      that such Lender may agree with any Participant that such Lender will not,
      without such Participant's consent, take any actions of the type described
      in  clauses  (a),  (b),  (c)  or (f)  of  Section  10.1  with  respect  to
      Obligations participated in by such Participant; and

            (e) the Borrower  shall not be required to pay any amount under this
      Agreement  that is  greater  than the  amount  which it  would  have  been
      required to pay had no participating interest been sold.

The  Borrower  acknowledges  and agrees that each  Participant,  for purposes of
Sections 4.3, 4.4, 4.5, 4.6, 4.8, 4.9, 7.1.1, 10.3 and 10.4, shall be considered
a Lender.  Each  Participant  shall  only be  indemnified  for  increased  costs
pursuant to Section  4.3,  4.5 or 4.6 if and to the extent that the Lender which
sold such participating interest to such Participant concurrently is entitled to
make,  and does make,  a claim on the  Borrower for such  increased  costs.  Any
Lender  that sells a  participating  interest in any Loan,  Commitment  or other
interest to a Participant  under this Section shall  indemnify and hold harmless
the Borrower and the Administrative Agent from and against any Taxes, penalties,
interest  or other costs or losses  (including  reasonable  attorneys'  fees and
expenses) incurred or payable by the Borrower or the  Administrative  Agent as a
result of the failure of the Borrower or the Administrative Agent to comply with
its  obligations to deduct or withhold any Taxes from any payments made pursuant
to this Agreement to such Lender or the  Administrative  Agent,  as the case may
be, which Taxes would not have been incurred or payable if such  Participant had
been a  Non-Domestic  Lender that was entitled to deliver to the  Borrower,  the
Administrative  Agent  or  such  Lender,  and did in  fact  so  deliver,  a duly
completed  and valid  Form  W-8BEN  or W-8ECI  (or  applicable  successor  form)
entitling  such  Participant to receive  payments  under this Agreement  without
deduction or withholding of any United States federal Taxes.

      Each Lender shall, as agent of the Borrower solely for the purpose of this
Section,  record in book  entries  maintained  by such  Lender  the name and the
amount of the  participating  interest of each  Participant  entitled to receive
payments  in  respect  of any  participating  interests  sold  pursuant  to this
Section.

      SECTION  10.12. Other  Transactions.  Nothing   contained   herein   shall
preclude any  Managing  Agent,  any  Issuer  or any other  Lender  from engaging
in any transaction,  in addition to those contemplated  by  the  Loan Documents,
with  the  Borrower  or  any  of  its  Affiliates  in which the Borrower or such
Affiliate is not restricted hereby from engaging with any other Person.

      SECTION  10.13.  Independence   of  Covenants.  All covenants contained in
this Agreement and each other Loan Document  shall be given  independent  effect
such that, in the event a particular action or condition is not permitted by any
of such covenants, the fact that it would be permitted by an exception to, or be
otherwise  within  the  limitations  of,  another  covenant  shall  not,  unless
expressly so provided in such first covenant,  avoid the occurrence of a Default
or an Event of Default if such action is taken or such condition exists.

      SECTION  10.14. Confidentiality.  (a) Subject to the  provisions of clause
(b)of this  Section,  each Lender  agrees that it will use its  reasonable  best
efforts not to disclose without the prior consent of the Borrower (other than to
its employees,  auditors, advisors or counsel or to another Lender if the Lender
or such Lender's  holding or parent  company in its sole  discretion  determines
that any such  party  should  have  access to such  information,  provided  such
Persons shall be subject to the provisions of this Section to the same extent as
such Lender) any information which is now or in the future furnished pursuant to
this Agreement or any other Loan Document, provided that any Lender may disclose
any such information (i) as has become  generally  available to the public other
than by virtue of a breach of this clause by the respective  Lender or any other
Person to whom such Lender has provided  such  information  as permitted by this
Section,  (ii) as may be required or  appropriate  in any report,  statement  or
testimony submitted to any municipal, state or Federal regulatory body having or
claiming to have  jurisdiction  over such Lender or to the Federal Reserve Board
or the Federal Deposit Insurance Corporation or similar  organizations  (whether
in the United States or elsewhere) or their successors, (iii) as may be required
or appropriate  in respect to any summons or subpoena or in connection  with any
litigation,  (iv) in order to comply with any law,  order,  regulation or ruling
applicable to such Lender, (v) to either Managing Agent, (vi) to any prospective
or actual transferee or participant in connection with any contemplated transfer
or  participation  of any of the Notes or Commitments or any interest therein by
such Lender, provided that such prospective transferee agrees to be bound by the
confidentiality  provisions  contained in this  Section,  (vii) to any direct or
indirect  contractual  counterparty  in  swap  agreements  or  such  contractual
counterparty's professional advisor (so long as such contractual counterparty or
professional advisor to such contractual  counterparty agrees to be bound by the
provisions of this  Section) and (viii) to the NAIC or any similar  organization
or any nationally  recognized  rating agency that requires access to information
about a Lender's  investment  portfolio in connection  with ratings  issued with
respect to such Lender.

      (b) The Borrower hereby acknowledges and agrees that each Lender may share
with any of its Affiliates,  and such Affiliates may share with such Lender, any
information  related to the Borrower or any of its  Subsidiaries,  provided such
Persons shall be subject to the provisions of this Section to the same extent as
such Lender.

      SECTION  10.15.  Forum   Selection  and  Consent  to   Jurisdiction.   ANY
LITIGATIONBASED  HEREON,  OR ARISING OUT OF, UNDER,  OR IN CONNECTION  WITH, ANY
LOAN DOCUMENT, OR ANY COURSE OF CONDUCT, COURSE OF DEALING,  STATEMENTS (WHETHER
ORAL OR WRITTEN) OR ACTIONS OF THE MANAGING AGENTS,  THE LENDERS,  THE ISSUER OR
THE BORROWER IN CONNECTION  HEREWITH OR THEREWITH MAY BE BROUGHT AND  MAINTAINED
IN THE COURTS OF THE STATE OF NEW YORK OR IN THE UNITED  STATES  DISTRICT  COURT
FOR THE SOUTHERN DISTRICT OF NEW YORK; PROVIDED,  HOWEVER, THAT ANY SUIT SEEKING
ENFORCEMENT  AGAINST ANY  COLLATERAL  OR OTHER  PROPERTY MAY BE BROUGHT,  AT THE
MANAGING AGENTS' OPTION, IN THE COURTS OF ANY JURISDICTION WHERE SUCH COLLATERAL
OR OTHER PROPERTY MAY BE FOUND. THE BORROWER IRREVOCABLY CONSENTS TO THE SERVICE
OF PROCESS BY REGISTERED MAIL, POSTAGE PREPAID, OR BY PERSONAL SERVICE WITHIN OR
WITHOUT THE STATE OF NEW YORK AT THE ADDRESS  FOR NOTICES  SPECIFIED  IN SECTION
10.2.  THE BORROWER  HEREBY  EXPRESSLY AND  IRREVOCABLY  WAIVES,  TO THE FULLEST
EXTENT  PERMITTED BY LAW, ANY OBJECTION  WHICH IT MAY HAVE OR HEREAFTER MAY HAVE
TO THE LAYING OF VENUE OF ANY SUCH LITIGATION BROUGHT IN ANY SUCH COURT REFERRED
TO ABOVE  AND ANY  CLAIM  THAT  ANY  SUCH  LITIGATION  HAS  BEEN  BROUGHT  IN AN
INCONVENIENT FORUM. TO THE EXTENT THAT THE BORROWER HAS OR HEREAFTER MAY ACQUIRE
ANY IMMUNITY FROM  JURISDICTION OF ANY COURT OR FROM ANY LEGAL PROCESS  (WHETHER
THROUGH SERVICE OR NOTICE,  ATTACHMENT  PRIOR TO JUDGMENT,  ATTACHMENT IN AID OF
EXECUTION OR  OTHERWISE)  WITH RESPECT TO ITSELF OR ITS  PROPERTY,  THE BORROWER
HEREBY  IRREVOCABLY  WAIVES TO THE FULLEST EXTENT PERMITTED BY LAW SUCH IMMUNITY
IN RESPECT OF ITS OBLIGATIONS UNDER THE LOAN DOCUMENTS.

      SECTION 10.16. Waiver of Jury Trial. EACH MANAGING AGENT, EACH LENDER, THE
ISSUER AND THE BORROWER HEREBY KNOWINGLY,  VOLUNTARILY AND INTENTIONALLY  WAIVES
TO THE FULLEST  EXTENT  PERMITTED  BY LAW ANY RIGHTS THEY MAY HAVE TO A TRIAL BY
JURY IN RESPECT OF ANY LITIGATION BASED HEREON,  OR ARISING OUT OF, UNDER, OR IN
CONNECTION  WITH,  EACH  LOAN  DOCUMENT,  OR ANY  COURSE OF  CONDUCT,  COURSE OF
DEALING, STATEMENTS (WHETHER ORAL OR WRITTEN) OR ACTIONS OF SUCH MANAGING AGENT,
SUCH LENDER,  THE ISSUER OR THE BORROWER IN CONNECTION  THEREWITH.  THE BORROWER
ACKNOWLEDGES  AND AGREES THAT IT HAS RECEIVED FULL AND SUFFICIENT  CONSIDERATION
FOR THIS  PROVISION  (AND EACH OTHER  PROVISION  OF EACH OTHER LOAN  DOCUMENT TO
WHICH IT IS A PARTY) AND THAT THIS  PROVISION IS A MATERIAL  INDUCEMENT FOR EACH
MANAGING AGENT, EACH LENDER AND THE ISSUER ENTERING INTO THE LOAN DOCUMENTS.

<PAGE>

      IN WITNESS  WHEREOF,  the parties  hereto have caused this Agreement to be
executed by their respective  officers  thereunto duly authorized as of December
   , 1999.
- ---

                                             OUTSOURCING SOLUTIONS INC.


                                          By:/s/ Eric R. Fencl
                                             -----------------------------------
                                             Title: V.P./General Counsel


                                          DLJ CAPITAL FUNDING, INC.,
                                             as the Syndication Agent

                                          By: /s/ James L. Paradise
                                              ----------------------------------
                                             Title: Senior Vice President



                                          FLEET NATIONAL BANK,
                                             as the Administrative Agent

                                          By: /s/
                                              ----------------------------------
                                             Title: Managing Director



                                          HARRIS TRUST AND SAVINGS BANK,
                                             as the Documentation Agent

                                          By: /s/
                                              ----------------------------------
                                             Title: Vice President
<PAGE>

LENDERS:

                                          DLJ CAPITAL FUNDING, INC.


                                          By: /s/ James L. Paradise
                                              ----------------------------------
                                             Title: Senior Vice President



                                          FLEET NATIONAL BANK


                                          By: /s/
                                              ----------------------------------
                                             Title: Director

<PAGE>


                                          HARRIS TRUST AND SAVINGS BANK


                                          By: /s/
                                              ----------------------------------
                                             Title: Vice President
<PAGE>


                                          BANK OF AMERICA


                                          By: /s/
                                              ----------------------------------
                                             Title: Vice President
<PAGE>

                                          BANK  ONE,  NA (FORMERLY  KNOWN AS THE
                                          FIRST NATIONAL BANK OF CHICAGO)


                                          By: /s/
                                              ----------------------------------
                                             Title: Senior Vice President

<PAGE>

                                          THE CHASE MANHATTAN BANK


                                          By: /s/ William J. Caggiano
                                              ----------------------------------
                                             Title: Managing Director
<PAGE>

                                          DRESDNER  BANK  AG,  NEW  YORK & GRAND
                                          CAYMAN BRANCHES


                                          By: /s/ John W. Sweeney
                                              ----------------------------------
                                             Title: Vice President

                                          By: /s/ John R. Morrison
                                              ----------------------------------
                                             Title: Vice President
<PAGE>

                                          LASALLE BANK NATIONAL ASSOCIATION


                                          By: /s/ Andrew G. Pollack
                                              ----------------------------------
                                             Title:  Corporate  Banking  Officer
                                                        Leveraged Finance
<PAGE>

                                          WACHOVIA BANK, N.A.


                                          By: /s/
                                              ----------------------------------
                                             Title: Senior Vice President
<PAGE>

                                          WELLS FARGO BANK, N.A.


                                          By: /s/
                                              ----------------------------------
                                             Title: Vice President




SUBSIDIARIES OF THE REGISTRANT                                        Exhibit 21

The  following is a list of the  Company's  subsidiaries  and  jurisdictions  of
incorporation  or  organization  as  of  March  24,  2000,  except  for  unnamed
subsidiaries  which,  considered in the aggregate as a single subsidiary,  would
not constitute a significant subsidiary.

                                                       Jurisdiction of
                                                        Incorporation
Name of Subsidiary                                     or Organization
- -----------------------                                ---------------

OSI Portfolio Services, Inc.                               Delaware

Perimeter Credit, L.L.C.                                   Delaware

Gulf State Credit, L.L.C.                                  Delaware

OSI Support Services, Inc.                                 Wisconsin

OSI Collection Services, Inc.                              Delaware

University Accounting Service, Inc.                        Wisconsin

Asset Recovery & Management Corp.                          Wisconsin

Indiana Mutual Credit Association, Inc.                    Indiana

Jennifer Loomis & Associates, Inc.                         Arizona

Qualink, Inc.                                              Wisconsin

Grable, Greiner & Wolff, Inc.                              Wisconsin

Professional Recoveries Inc.                               Wisconsin

Payco American International Corp.                         Wisconsin

Federal Collection Bureau, S.A. de C.V.                    Mexico

North Shore Agency, Inc.                                   New York

North Shore Agency Collection Corporation, Canada          Canada

The Union Corporation                                      Delaware

OSI Outsourcing Services, Inc.                             Delaware

Transworld Systems, Inc.                                   California

OSI SPE LLC                                                Delaware

<TABLE> <S> <C>

<ARTICLE>                     5
<LEGEND>
Note: This schedule  contains summary financial  information  extracted from the
Form 10-K for the Year Ended  December 31, 1999 and is qualified in its entirety
by reference to such financial statements.
</LEGEND>
<CIK>                         0001027574
<NAME>                        Outsourcing Solutions Inc. and Subsidiaries
<MULTIPLIER>                                   1,000

<S>                                             <C>

<PERIOD-TYPE>                                    Year
<FISCAL-YEAR-END>                                               DEC-31-1999
<PERIOD-START>                                                  JAN-01-1999
<PERIOD-END>                                                    DEC-31-1999
<CASH>                                                               28,580
<SECURITIES>                                                              0
<RECEIVABLES>                                                        52,611
<ALLOWANCES>                                                            529
<INVENTORY>                                                               0
<CURRENT-ASSETS>                                                          0
<PP&E>                                                               84,260
<DEPRECIATION>                                                       40,613
<TOTAL-ASSETS>                                                      624,712
<CURRENT-LIABILITIES>                                                     0
<BONDS>                                                                   0
                                                85,716
                                                               0
<COMMON>                                                                 95
<OTHER-SE>                                                                0
<TOTAL-LIABILITY-AND-EQUITY>                                        624,712
<SALES>                                                                   0
<TOTAL-REVENUES>                                                    504,425
<CGS>                                                                     0
<TOTAL-COSTS>                                                       491,150
<OTHER-EXPENSES>                                                          0
<LOSS-PROVISION>                                                          0
<INTEREST-EXPENSE>                                                   52,265
<INCOME-PRETAX>                                                     (38,990)
<INCOME-TAX>                                                            759
<INCOME-CONTINUING>                                                 (39,749)
<DISCONTINUED>                                                            0
<EXTRAORDINARY>                                                      (4,208)
<CHANGES>                                                                 0
<NET-INCOME>                                                        (43,957)
<EPS-BASIC>                                                               0
<EPS-DILUTED>                                                             0


</TABLE>


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