PHH CORP
10-Q, 2000-11-14
AUTO RENTAL & LEASING (NO DRIVERS)
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<PAGE>


================================================================================

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                                  ------------


                                    Form 10-Q
             QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934
                For the quarterly period ended September 30, 2000
                           COMMISSION FILE NO. 1-7797

                                  ------------


                                 PHH CORPORATION
             (Exact name of Registrant as specified in its charter)


              MARYLAND                                     52-0551284
    (State or other jurisdiction                        (I.R.S. Employer
        of incorporation or                          Identification Number)
           organization)

            6 SYLVAN WAY
       PARSIPPANY, NEW JERSEY                                07054
  (Address of principal executive                          (Zip Code)
              office)

                                 (973) 428-9700
              (Registrant's telephone number, including area code)

                                  ------------


     Indicate by check mark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities and Exchange Act
of 1934 during the preceding 12 months (or for such shorter period that the
Registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days: Yes [X] No [ ]


The Company meets the conditions set forth in General Instruction H(1)(a) and
(b) of Form 10-Q and is, therefore, filing this Form with the reduced disclosure
format.

================================================================================

<PAGE>



                        PHH CORPORATION AND SUBSIDIARIES

                                      INDEX


<TABLE>
<CAPTION>
                                                                                                  PAGE NO.
                                                                                                  --------
<S>           <C>                                                                                <C>
PART I        Financial Information

Item 1.       Financial Statements

              Consolidated Condensed Statements of Income for the three and nine months ended
              September 30, 2000 and 1999                                                              1

              Consolidated Condensed Balance Sheets as of September 30, 2000 and
              December 31, 1999                                                                        2

              Consolidated Condensed Statements of Cash Flows for the nine months ended
              September 30, 2000 and 1999                                                              3

              Notes to Consolidated Condensed Financial Statements                                     4

Item 2.       Management's Narrative Analysis of Results of Operations and Liquidity
              and Capital Resources                                                                    8

Item 3.       Quantitative and Qualitative Disclosures about Market Risk                              15

PART II       Other Information

Item 1.       Legal Proceedings                                                                       16

Item 6.       Exhibits and Reports on Form 8-K                                                        16
</TABLE>

Certain statements in this Quarterly Report on Form 10-Q constitute "forward
looking statements" within the meaning of the Private Litigation Reform Act of
1995. Such forward looking statements involve known and unknown risks,
uncertainties and other factors which may cause the actual results, performance,
or achievements of the Company to be materially different from any future
results, performance, or achievements expressed or implied by such forward
looking statements. These forward looking statements were based on various
factors and were derived utilizing numerous important assumptions and other
important factors that could cause actual results to differ materially from
those in the forward looking statements. Important assumptions and other
important factors that could cause actual results to differ materially from
those in the forward looking statements, include, but are not limited to: the
resolution or outcome of the unresolved pending litigation relating to the
previously announced accounting irregularities at our Parent Company;
uncertainty as to the Company's future profitability; the Company's ability to
develop and implement operational and financial systems to manage rapidly
growing operations, including the acquisition of the fleet management business
from Avis Group Holdings, Inc.; competition in the Company's existing and
potential future lines of business; the Company's ability to integrate and
operate successfully acquired and merged businesses and the risks associated
with such businesses; the Company's ability to obtain financing on acceptable
terms to finance the Company's growth strategy and for the Company to operate
within the limitations imposed by financing arrangements; and the effect of
changes in current interest rates, particularly in the Company's Mortgage
segment. Other factors and assumptions not identified above were also involved
in the derivation of these forward looking statements, and the failure of such
other assumptions to be realized as well as other factors may also cause actual
results to differ materially from those projected. The Company assumes no
obligation to publicly correct or update these forward looking statements to
reflect actual results, changes in assumptions or changes in other factors
affecting such forward looking statements or if the Company later becomes aware
that they are not likely to be achieved.



                                       (i)

<PAGE>


PART I - FINANCIAL INFORMATION

ITEM 1.  FINANCIAL STATEMENTS

                        PHH CORPORATION AND SUBSIDIARIES
                   CONSOLIDATED CONDENSED STATEMENTS OF INCOME
                                  (IN MILLIONS)


<TABLE>
<CAPTION>
                                                                        THREE MONTHS ENDED          NINE MONTHS ENDED
                                                                           SEPTEMBER 30,              SEPTEMBER 30,
                                                                       ----------------------    ----------------------
                                                                          2000        1999         2000         1999
                                                                       ----------   ---------    ---------    ---------
<S>                                                                   <C>          <C>          <C>          <C>
REVENUES
   Service fees:
     Relocation services (net of interest costs of $4, $7,
           $14 and $18, respectively)                                  $     127    $     117    $     332    $     315
     Mortgage services (net of amortization of mortgage
       servicing rights and interest of $66, $59, $181
       and $178, respectively)                                               132          114          306          314
                                                                       ---------    ---------    ---------    ---------
   Service fees, net                                                         259          231          638          629
   Other                                                                       5            7           21           10
                                                                       ---------    ---------    ---------    ---------
Net revenues                                                                 264          238          659          639
                                                                       ---------    ---------    ---------    ---------

EXPENSES
   Operating                                                                 112          107          352          318
   General and administrative                                                 22           23           64           70
   Depreciation and amortization                                              11            9           31           26
   Other charges (credits)                                                    (1)          -             1           -
                                                                       ---------    ---------    ---------    ---------
Total expenses                                                               144          139          448          414
                                                                       ---------    ---------    ---------    ---------

INCOME BEFORE INCOME TAXES                                                   120           99          211          225
Provision for income taxes                                                    47           37           84           85
                                                                       ---------    ---------    ---------    ---------
INCOME FROM CONTINUING OPERATIONS                                             73           62          127          140
Income from discontinued operations, net of tax                              -            -             -            34
Gain (loss) on sale of discontinued operations, net of tax                   (9)          -             (9)         871
                                                                       ---------    ---------    ---------    ---------
NET INCOME                                                             $      64    $      62    $     118    $   1,045
                                                                       =========    =========    =========    =========
</TABLE>



            See Notes to Consolidated Condensed Financial Statements.



                                       1

<PAGE>

                        PHH CORPORATION AND SUBSIDIARIES
                      CONSOLIDATED CONDENSED BALANCE SHEETS
                        (IN MILLIONS, EXCEPT SHARE DATA)


<TABLE>
<CAPTION>
                                                                                         SEPTEMBER 30,    DECEMBER 31,
                                                                                             2000             1999
                                                                                        -------------     ------------
<S>                                                                                     <C>               <C>
ASSETS
   Cash and cash equivalents                                                            $          94     $         80
   Accounts and notes receivable, net                                                             262              566
   Property and equipment, net                                                                    158              167
   Investment in convertible preferred stock                                                      383              369
   Other assets                                                                                   543              379
                                                                                        -------------     ------------
Total assets exclusive of assets under programs                                                 1,440            1,561
                                                                                        -------------     ------------

Assets under management and mortgage programs
   Mortgage loans held for sale                                                                 1,249            1,112
   Mortgage servicing rights                                                                    1,575            1,084
   Relocation receivables                                                                         194              530
                                                                                        -------------     ------------
                                                                                                3,018            2,726
                                                                                        -------------     ------------

TOTAL ASSETS                                                                            $       4,458     $      4,287
                                                                                        =============     ============

LIABILITIES AND STOCKHOLDER'S EQUITY
   Accounts payable and accrued liabilities                                             $         696     $        447
   Deferred income                                                                                 30               32
                                                                                        -------------     ------------
Total liabilities exclusive of liabilities under programs                                         726              479
                                                                                        -------------     ------------

Liabilities under management and mortgage programs
   Debt                                                                                         2,143            2,314
   Deferred income taxes                                                                          321              310
                                                                                        -------------     ------------
                                                                                                2,464            2,624
                                                                                        -------------     ------------
Commitments and contingencies (Note 7)

Stockholder's equity
   Preferred stock - authorized 3,000,000 shares; none issued and outstanding                       -                -
   Common stock, no par value - authorized 75,000,000 shares; issued and
       outstanding 1,000 shares                                                                   512              512
   Retained earnings                                                                              753              674
   Accumulated other comprehensive income (loss)                                                    3               (2)
                                                                                        -------------     ------------
Total stockholder's equity                                                                      1,268            1,184
                                                                                        -------------     ------------

TOTAL LIABILITIES AND STOCKHOLDER'S EQUITY                                              $       4,458     $      4,287
                                                                                        =============     ============
</TABLE>


            See Notes to Consolidated Condensed Financial Statements.



                                       2

<PAGE>

                        PHH CORPORATION AND SUBSIDIARIES
                 CONSOLIDATED CONDENSED STATEMENTS OF CASH FLOWS
                                  (IN MILLIONS)
<TABLE>
<CAPTION>
                                                                                                NINE MONTHS ENDED
                                                                                                  SEPTEMBER 30,
                                                                                        -------------------------------
                                                                                             2000             1999
                                                                                        -------------     -------------
<S>                                                                                    <C>                <C>
OPERATING ACTIVITIES
Net income                                                                              $       118       $     1,045
Adjustments to reconcile net income to net cash provided by operating activities:
    Income from discontinued operations, net of tax                                              -                (34)
    (Gain) loss on sale of discontinued operations, net of tax                                    9              (871)
    Depreciation and amortization                                                                31                26
    Other, net                                                                                  216              (154)
                                                                                        -----------       -----------
NET CASH PROVIDED BY OPERATING ACTIVITIES FROM CONTINUING OPERATIONS
   EXCLUSIVE OF MANAGEMENT AND MORTGAGE PROGRAMS                                                374                12
                                                                                        -----------       -----------

Management and mortgage programs:
   Depreciation and amortization                                                                113                88
   Origination of mortgage loans                                                            (17,980)          (20,841)
   Proceeds on sale and payments from mortgage loans held for sale                           17,839            21,471
                                                                                        -----------       -----------
                                                                                                (28)              718
                                                                                        -----------       -----------

NET CASH PROVIDED BY OPERATING ACTIVITIES FROM CONTINUING OPERATIONS                            346              730
                                                                                        -----------       ----------
INVESTING ACTIVITIES
Property and equipment additions                                                                (21)              (52)
Net proceeds from disposition of fleet businesses                                                -              1,803
Other, net                                                                                      (40)              (53)
                                                                                        -----------       -----------
NET CASH PROVIDED BY (USED IN) INVESTING ACTIVITIES FROM CONTINUING OPERATIONS
   EXCLUSIVE OF MANAGEMENT AND MORTGAGE PROGRAMS                                                (61)            1,698
                                                                                        -----------       -----------

Management and mortgage programs:
   Equity advances on homes under management                                                 (2,243)           (6,026)
   Repayment on advances on homes under management                                            2,752             6,033
   Additions to mortgage servicing rights                                                      (664)             (560)
   Proceeds from sales of mortgage servicing rights                                              93                84
                                                                                        -----------       -----------
                                                                                                (62)             (469)
                                                                                        -----------       -----------

NET CASH PROVIDED BY (USED IN) INVESTING ACTIVITIES FROM CONTINUING OPERATIONS                 (123)            1,229
                                                                                        -----------       -----------

FINANCING ACTIVITIES
Payment of dividends                                                                            (40)           (1,113)
                                                                                        -----------       -----------
Management and mortgage programs:
   Principal payments on borrowings                                                          (4,283)           (6,252)
   Proceeds from debt issuance or borrowings                                                  3,237             4,133
   Net change in short-term borrowings                                                          875            (1,752)
   Net change in fundings to discontinued operations                                             -               (101)
   Proceeds received for debt repayment in connection with disposal of fleet businesses          -              3,017
                                                                                        -----------       -----------
                                                                                               (171)             (955)
                                                                                        -----------       -----------

NET CASH USED IN FINANCING ACTIVITIES FROM CONTINUING OPERATIONS                               (211)           (2,068)
                                                                                        -----------       -----------

Effect of changes in exchange rates on cash and cash equivalents                                  2               (42)
                                                                                        -----------       -----------

Net increase (decrease) in cash and cash equivalents                                             14              (151)
Cash and cash equivalents, beginning of period                                                   80               281
                                                                                        -----------       -----------
CASH AND CASH EQUIVALENTS, END OF PERIOD                                                $        94       $       130
                                                                                        ===========       ===========
</TABLE>


            See Notes to Consolidated Condensed Financial Statements.



                                       3

<PAGE>

                        PHH CORPORATION AND SUBSIDIARIES
              NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
              (UNLESS OTHERWISE NOTED, ALL AMOUNTS ARE IN MILLIONS)

1.   BASIS OF PRESENTATION

     The accompanying unaudited Consolidated Condensed Financial Statements
     include the accounts and transactions of PHH Corporation and its
     wholly-owned subsidiaries (collectively, the "Company"). The Company is a
     wholly-owned subsidiary of Cendant Corporation ("Cendant" or the "Parent
     Company"). Pursuant to certain covenant requirements in the indentures
     under which the Company issues debt, the Company continues to operate and
     maintain its status as a separate public reporting entity, which is the
     basis under which the accompanying Consolidated Condensed Financial
     Statements and Notes thereto are presented.

     In management's opinion, the Consolidated Condensed Financial Statements
     contain all normal recurring adjustments necessary for a fair presentation
     of interim results reported. The results of operations reported for interim
     periods are not necessarily indicative of the results of operations for the
     entire year or any subsequent interim periods. In addition, management is
     required to make estimates and assumptions that affect the amounts reported
     and related disclosures. Estimates, by their nature, are based on judgment
     and available information. Accordingly, actual results could differ from
     those estimates. The Consolidated Condensed Financial Statements should be
     read in conjunction with the Company's Annual Report on Form 10-K for the
     year ended December 31, 1999.

     Certain reclassifications have been made to prior period amounts to conform
     to the current period presentation.

2.   RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

     In June 2000, the Financial Accounting Standards Board ("FASB") issued
     Statement of Financial Accounting Standards ("SFAS") No. 138, "Accounting
     for Certain Derivative Instruments and Certain Hedging Activities," which
     amends SFAS No. 133, "Accounting for Derivative Instruments and Hedging
     Activities." SFAS No. 133 was previously amended by SFAS No. 137,
     "Accounting For Derivative Instruments and Hedging Activities - Deferral of
     the Effective Date of FASB Statement No. 133," which deferred the effective
     date of SFAS No. 133 to fiscal years commencing after June 15, 2000. The
     Company has appointed a team to implement these standards on an
     enterprise-wide basis. The Company has identified certain contracts, which
     contain embedded derivatives, and additional freestanding derivatives as
     defined by SFAS No. 133. Completion of the Company's implementation plan
     and determination of the impact of adopting these standards is expected by
     the end of the fourth quarter of 2000. Since the impact is dependent upon
     market fluctuations and the notional value of such contracts at the time of
     adoption, the impact of adopting these standards is not fully determinable.
     However, the Company currently does not anticipate material changes to any
     of its existing hedging strategies as a result of such adoption. The
     Company will adopt SFAS No. 138 concurrently with SFAS No. 133 on January
     1, 2001, as required.

     In October 2000, the FASB issued SFAS No. 140, "Accounting for Transfers
     and Servicing of Financial Assets and Extinguishments of Liabilities - a
     Replacement of FASB Statement No. 125." SFAS No. 140 revises criteria for
     accounting for securitizations, other financial-asset transfers, and
     collateral and introduces new disclosures, but otherwise carries forward
     most of the provisions of SFAS No. 125 "Accounting for Transfers and
     Servicing of Financial Assets and Extinguishments of




                                       4

<PAGE>

     Liabilities" without amendment. The Company will adopt SFAS No. 140 on
     December 31, 2000, as required.

3.   COMPREHENSIVE INCOME

     The components of comprehensive income are summarized as follows:

<TABLE>
<CAPTION>
                                                                  THREE MONTHS ENDED               NINE MONTHS ENDED
                                                                      SEPTEMBER 30,                  SEPTEMBER 30,
                                                                ------------------------      -------------------------
                                                                  2000           1999            2000           1999
                                                                ---------     ----------      ---------       ---------
<S>                                                             <C>            <C>            <C>             <C>
        Net income                                              $      64      $      62      $     118       $   1,045
        Other comprehensive income (loss):
          Currency translation adjustment                               3             (1)             1              25
          Unrealized gain (loss) on marketable securities,
              net of tax                                                1             -               4              (2)
                                                                ---------      ---------      ---------       ---------
        Total comprehensive income                              $      68      $      61      $     123       $   1,068
                                                                =========      =========      =========       =========
</TABLE>

     The after tax components of accumulated other comprehensive income (loss)
     for the nine months ended September 30, 2000 are as follows:

<TABLE>
<CAPTION>
                                                                                      UNREALIZED         ACCUMULATED
                                                                  CURRENCY         GAIN (LOSS) ON           OTHER
                                                                TRANSLATION          MARKETABLE         COMPREHENSIVE
                                                                 ADJUSTMENT          SECURITIES         INCOME (LOSS)
                                                              ---------------      ---------------       --------------
<S>                                                           <C>                  <C>                   <C>
        Balance, January 1, 2000                              $            (1)     $            (1)      $          (2)
        Current period change                                               1                    4                   5
                                                              ---------------      ---------------       --------------
        Balance, September 30, 2000                           $             -      $             3       $           3
                                                              ===============      ===============       ==============
</TABLE>


4.   OTHER CHARGES (CREDITS)

     In connection with Parent Company restructuring initiatives, the Company
     incurred facility related charges of $2 million during the first quarter of
     2000 resulting from the consolidation of business operations. Further, the
     Company recorded a non-cash credit of $1 million during the third quarter
     of 2000 resulting from the reduction of certain merger-related liabilities
     recorded in the fourth quarter of 1997.

5.   DISCONTINUED OPERATIONS

     During the three months ended September 30, 2000, the Company recognized a
     loss of $9 million for additional costs in connection with the disposition
     of its former fleet businesses in June 1999.

6.   SECURITIZATIONS

     During the second and third quarters of 2000, the Company entered into
     three separate financing agreements with Apple Ridge Funding LLC ("Apple
     Ridge"), a bankruptcy remote, special purpose entity. Under the terms of
     these agreements, certain relocation receivables will be transferred for
     cash, on a revolving basis, to Apple Ridge until March 31, 2007. The
     Company retains a subordinated residual interest and the related servicing
     rights and obligations in the relocation receivables. At September 30,
     2000, the Company was servicing $703 million of receivables under these
     agreements.

7.   COMMITMENTS AND CONTINGENCIES

     PARENT COMPANY CLASS ACTION LITIGATION AND GOVERNMENT INVESTIGATIONS
     Since the April 15, 1998 announcement by Cendant of the discovery of
     accounting irregularities in former CUC International Inc. ("CUC") business
     units of Cendant, approximately 70 lawsuits claiming to be class actions,
     two lawsuits claiming to be brought derivatively on Cendant's behalf and
     several individual lawsuits and arbitration proceedings have commenced in
     various courts and other forums against Cendant and other defendants by or
     on behalf of persons claiming to have purchased



                                       5

<PAGE>

     or otherwise acquired securities or options issued by CUC or Cendant
     between May 1995 and August 1998.

     The Securities and Exchange Commission ("SEC") and the United States
     Attorney for the District of New Jersey are also conducting investigations
     relating to the matters referenced above. As a result of the findings from
     Cendant's internal investigations, Cendant made all adjustments considered
     necessary by Cendant. On June 14, 2000, pursuant to an offer of settlement
     made by Cendant, the SEC issued an Order Instituting Public Administrative
     Proceedings Pursuant to Section 21C of the Securities and Exchange Act of
     1934, Making Findings and Imposing a Cease and Desist Order. In such Order,
     the SEC found that Cendant had violated certain financial reporting
     provisions of the Securities and Exchange Act of 1934 and ordered Cendant
     to cease and desist from committing any future violations of such
     provisions. No financial penalties were imposed by the SEC against Cendant
     or any of its subsidiaries, including the Company.

     On December 7, 1999, Cendant announced that it reached a preliminary
     agreement to settle the principal securities class action pending against
     Cendant in the U.S. District Court in Newark, New Jersey (the "Settlement
     Agreement") brought on behalf of purchasers of all Cendant and CUC publicly
     traded securities, other than PRIDES, between May 1995 and August 1998.
     Under the Settlement Agreement, Cendant would pay the class members
     approximately $2.85 billion in cash. The definitive settlement document was
     approved by the U.S. District Court by order dated August 14, 2000. Certain
     parties in the class action have appealed the District Court's ordered
     approving the plan of allocation of the settlement fund and awarding of
     attorneys' fees and expenses to counsel for the lead plaintiffs. No appeals
     challenging the fairness of the $2.85 billion settlement amount were filed.
     The U.S. Court of Appeals for the Third Circuit has not issued a briefing
     schedule for the appeals. Accordingly, Cendant will not be required to fund
     the settlement amount of $2.85 billion for some time. However, the
     Settlement Agreement required Cendant to post collateral in the form of
     credit facilities and/or surety bonds by November 13, 2000. Accordingly,
     on November 13, 2000, Cendant posted a surety bond in the amount of $790
     million and letters of credit aggregating $1.71 billion. Cendant also
     funded a trust established for the benefit of the plaintiffs with a cash
     deposit of approximately $350 million on November 13, 2000. Such deposit
     will serve to reduce the amount of collateral required to be posted by
     Cendant under the Settlement Agreement.

     The settlement does not encompass all litigation asserting claims
     associated with Cendant's accounting irregularities. Cendant does not
     believe that it is feasible to predict or determine the final outcome or
     resolution of these unresolved proceedings. An adverse outcome from such
     proceedings could be material with respect to Cendant's earnings in any
     given reporting period. However, the Company does not believe that the
     impact of such unresolved proceedings should result in a material liability
     to the Company in relation to its consolidated financial position or
     liquidity.

     FLEET DISPOSITION
     The fleet businesses disposition was structured as a tax-free
     reorganization and, accordingly, no tax provision has been recorded on a
     majority of the gain. However, pursuant to a recent interpretive ruling,
     the Internal Revenue Service ("IRS") has taken the position that similarly
     structured transactions do not qualify as tax-free reorganizations under
     the Internal Revenue Code Section 368(a)(1)(A). If the transaction is not
     considered a tax-free reorganization, the resultant incremental liability
     could range between $10 million and $170 million depending upon certain
     factors including utilization of tax attributes and contractual
     indemnification provisions. Notwithstanding the IRS interpretive ruling,
     the Company believes that, based upon analysis of current tax law, its
     position would prevail, if challenged.

     OTHER PENDING LITIGATION
     The Company is involved in pending litigation in the usual course of
     business. In the opinion of management, such other litigation will not have
     a material adverse effect on the Company's consolidated financial position,
     results of operations or cash flows.


                                       6
<PAGE>

8.   SEGMENT INFORMATION

     Management evaluates each segment's performance based upon a modified
     earnings before interest, income taxes and depreciation and amortization
     calculation. For this purpose, Adjusted EBITDA is defined as earnings
     before non-operating interest, income taxes and depreciation and
     amortization (exclusive of depreciation and amortization on assets under
     management and mortgage programs), adjusted to exclude certain items which
     are of a non-recurring or unusual nature and are not measured in assessing
     segment performance or are not segment specific.

     SEGMENT INFORMATION
<TABLE>
<CAPTION>
                                                              THREE MONTHS ENDED  SEPTEMBER 30,
                                                 ---------------------------------------------------------
                                                            2000                             1999
                                                 ------------------------         ------------------------
                                                                ADJUSTED                          ADJUSTED
                                                 REVENUES        EBITDA            REVENUES        EBITDA
                                                 ---------      ---------         --------       ---------
<S>                                              <C>            <C>               <C>            <C>
     Relocation                                  $     127      $      49         $    117       $      42
     Mortgage                                          132             74              114              59
     Other                                               7              7                7               7
     Inter-segment Eliminations                         (2)             -                -               -
                                                 ---------      ---------         --------       ---------
     Total                                       $     264      $     130         $    238       $     108
                                                 =========      =========         ========       =========

<CAPTION>
                                                            NINE MONTHS ENDED SEPTEMBER 30,
                                                 ---------------------------------------------------------
                                                            2000                             1999
                                                 ------------------------         ------------------------
                                                                ADJUSTED                          ADJUSTED
                                                 REVENUES        EBITDA            REVENUES        EBITDA
                                                 ---------      ---------         --------       ---------
<S>                                              <C>            <C>               <C>            <C>
     Relocation                                  $     332      $     105         $    315       $      94
     Mortgage                                          306            117              314             153
     Other                                              23             21               10               4
     Inter-segment Eliminations                         (2)             -                -               -
                                                 ---------      ---------         --------       ---------
     Total                                       $     659      $     243         $    639       $     251
                                                 =========      =========         ========       =========
</TABLE>

     Provided below is a reconciliation of Adjusted EBITDA to income before
income taxes.

<TABLE>
<CAPTION>
                                                    THREE MONTHS ENDED              NINE MONTHS ENDED
                                                       SEPTEMBER 30,                   SEPTEMBER 30,
                                                 ------------------------         ------------------------
                                                   2000            1999             2000            1999
                                                 ---------      ---------         --------       ---------
<S>                                              <C>           <C>                <C>            <C>
     Adjusted EBITDA                             $     130     $      108         $    243       $     251
      Depreciation and amortization                     11              9               31              26
      Other unusual charges (credits)                   (1)            -                 1              -
                                                 ---------      ---------         --------       ---------
     Income before income taxes                  $     120      $      99         $    211       $     225
                                                 =========      =========         ========       =========
</TABLE>

9.   SUBSEQUENT EVENT

On November 13, 2000, Cendant announced that they entered into a definitive
agreement to acquire all of the outstanding shares of Avis Group Holdings, Inc.
("Avis") that are not currently owned by them at a price of $33.00 per share in
cash. Approximately 26 million outstanding shares of Avis common stock, and
options to purchase approximately 7.9 million additional shares, are not
currently owned by Cendant. Accordingly, the transaction is valued at
approximately $935 million, net of option proceeds.

The acquisition will be made by a subsidiary of the Company. The consumer car
rental business, Avis Rent a Car, will be distributed to a Cendant subsidiary
not within the Company's ownership structure. After the acquisition and the
distribution of the consumer car rental business, the Company will own and
operate the Vehicle Management and Leasing business as well as the Wright
Express fuel card business. The merger is conditioned upon, among other things,
approval of a majority of the votes cast by Avis stockholders who are
unaffiliated with Cendant and also customary regulatory approvals. Although no
assurances can be given, Cendant expects the transaction to close in the first
quarter of 2001.



                                       7

<PAGE>


ITEM 2. MANAGEMENT'S NARRATIVE ANALYSIS OF RESULTS OF OPERATIONS AND LIQUIDITY
        AND CAPITAL RESOURCES

We are a leading provider of mortgage and relocation services and a wholly-owned
subsidiary of Cendant Corporation ("Cendant" or the "Parent Company"). Pursuant
to certain covenant requirements in the indentures under which we issue debt, we
continue to operate and maintain our status as a separate public reporting
entity.

The following discussion should be read in conjunction with the information
contained in our Consolidated Condensed Financial Statements and accompanying
Notes thereto appearing elsewhere herein. Unless otherwise noted, all dollar
amounts are in millions.

RESULTS OF CONSOLIDATED OPERATIONS

Revenues for the three months ended September 30, 2000 increased $26 million
(11%) compared with the corresponding period in 1999. Income from continuing
operations for the three months ended September 30, 2000 increased $11 million
(18%) compared with the corresponding period in 1999 primarily due to the
increase in revenues, partially offset by an increase in our provision for
income taxes.

Revenues for the nine months ended September 30, 2000 increased $20 million (3%)
compared with the corresponding period in 1999. Income from continuing
operations for the nine months ended September 30, 2000 decreased $13 million
(9%) compared with the corresponding period in 1999 primarily due to an increase
in operating expenses, partially offset by the increase in revenues. During the
three months ended September 30, 2000, we recognized a loss of $9 million for
additional costs in connection with the disposition of our fleet businesses in
June 1999.

RESULTS OF REPORTABLE OPERATING SEGMENTS

The underlying discussions of each segment's operating results focuses on
Adjusted EBITDA, which is defined as earnings before non-operating interest,
income taxes and depreciation and amortization (exclusive of depreciation and
amortization on assets under management and mortgage programs), adjusted to
exclude certain items, which are of a non-recurring or unusual nature and are
not measured in assessing segment performance or are not segment specific. Our
management believes such discussion is the most informative representation of
how management evaluates performance. However, our presentation of Adjusted
EBITDA may not be comparable with similar measures used by other companies.

THREE MONTHS ENDED SEPTEMBER 30, 2000 VS. THREE MONTHS ENDED SEPTEMBER 30, 1999

RELOCATION

Revenues and EBITDA increased $10 million (9%) and $7 million (17%),
respectively, in third quarter 2000 compared with third quarter 1999 and the
EBITDA margin grew from 36% to 39% for the comparable periods. Revenues and
EBITDA reflect a continuing trend in our business operations from asset based to
service based. Higher service based fees in third quarter 2000 versus third
quarter 1999 include increases in (i) outsourcing fees of $3 million as a result
of expanded services, (ii) international service fees of $3 million as a result
of increased marketing and sales efforts, and (iii) referral fees of $4 million.
Partially offsetting the increase in service fee revenues was a decline in
corporate and governmental homesale closings and the related management fees,
which contributed reductions in revenue and EBITDA of $3 million and $5 million,
respectively, in third quarter 2000 vs. third quarter 1999. Revenues and EBITDA
also reflect $4 million of improved net interest income in third quarter 2000
compared with third quarter 1999.




                                        8

<PAGE>

MORTGAGE

Revenues and EBITDA increased $18 million (16%) and $15 million, (25%),
respectively, in third quarter 2000 compared with the third quarter 1999,
principally as a result of increased revenues from loan production. Revenues
from mortgage loans closed increased $18 million due to favorable production
margins. Accordingly, the average production fee increased 28 basis points in
third quarter 2000 compared with third quarter 1999. Total mortgage closings for
third quarter 2000 amounted to $6.5 billion, which was equal to the comparable
prior year quarter. Purchase mortgage closings, however increased by $278
million (5%) while refinancing volume decreased by $287 million (41%). Retail
purchase mortgages, which are loans where we interact directly with the
consumer, increased $225 million to $4.9 billion. Retail mortgage lending has
been our primary focus and accounted for more than 80% of loan volume in third
quarter 2000. Moreover, we ranked as the fourth largest retail mortgage lender
by the National Mortgage News(TM) for the second quarter of 2000, the latest
period for which data are available. Mortgage closings from our Internet
business, known as Log-In, Move-In, amounted to $183 million in third quarter
2000, compared with $73 million in third quarter 1999. Revenues generated by our
servicing portfolio remained relatively level with last year despite a $17.0
billion (36%) increase in the average servicing portfolio, principally because
of higher servicing amortization and interest expenses and lower revenues from
mortgage insurance. The EBITDA margin increased from 52% in third quarter 1999
to 56% in third quarter 2000. The increase in EBITDA and EBITDA margin resulted
principally from the increase in the average production fee on mortgage
originations. As we had anticipated, market conditions improved in third quarter
2000 which produced more positive margin comparisons. The amount of loans in
process at September 30, 2000 was 13% higher than at September 30, 1999.
Although no assurances can be made, we expect continued period-over-period
market conditions to improve in the fourth quarter of the year.

NINE MONTHS ENDED SEPTEMBER 30, 2000 VS. NINE MONTHS ENDED SEPTEMBER 30, 1999

RELOCATION

Revenues and Adjusted EBITDA increased $17 million (5%) and $11 million (12%),
respectively, in nine months 2000 compared with nine months 1999 and the
Adjusted EBITDA margin increased from 30% to 32% for the comparable periods.
Revenues and Adjusted EBITDA reflect a continuing trend in our business
operations from asset based to service based. Higher service based fees for nine
months 2000 versus nine months 1999 including increases in: (i) outsourcing fees
of $9 million as a result of expanded services; (ii) international fees of $7
million as a result of increased marketing and sales efforts and; (iii) referral
and other ancillary service fees of $10 million. Partially offsetting the
increase in service fee revenues was a decline in corporate and government
homesale closings and the related management fees which contributed reductions
in revenues and Adjusted EBITDA of $10 million and $16 million, respectively, in
third quarter 2000 versus third quarter 1999. Also contributing to increases in
revenues and Adjusted EBITDA was $8 million of improved net interest income in
nine months 2000 compared with nine months 1999. In addition, a $7 million gain
was recognized in nine months 1999 on the sale of a minority interest in an
insurance subsidiary. On a comparable basis, excluding the non-recurring gain,
revenues and Adjusted EBITDA increased $24 million (8%) and $18 million (21%),
respectively, in nine months 2000 compared with nine months 1999.

MORTGAGE

Revenues and Adjusted EBITDA decreased $8 million (3%) and $36 million (24%),
respectively in nine months 2000 compared with nine months 1999. The impact on
Revenues and Adjusted EBITDA from a $4.8 billion (23%) reduction in mortgage
loan closings was offset by an increase in the average production fee. The
average production fee increased 29 basis points (25%) in nine months 2000
compared to the prior year period due to a reduction in the direct cost per
loan. Mortgage loan closings for nine months 2000 were $16.3 billion, consisting
of $15.1 billion in purchase mortgages and $1.2 billion in refinancing
mortgages. The decline in loans closed in nine months 2000 is substantially a
result of a



                                        9

<PAGE>

$4.6 billion reduction in mortgage refinancing volume due to the unprecedented
industry-wide refinancing activity in 1999. Purchase mortgage closings in our
retail lending business amounted to $12.6 billion in nine months 2000 and 1999.
Mortgage closings from our Internet business, known as Log-In, Move-In, amounted
to $587 million in nine months 2000, compared with $165 million in nine months
1999. Loan servicing revenues in 1999 included a $9 million gain on the sale of
servicing rights. Excluding such gain, recurring loan servicing revenue
increased $11 million (18%) in nine months 2000 compared to nine months 1999.
The increase in loan servicing revenues was principally attributable to a
corresponding increase in the average servicing portfolio which grew
approximately $12.7 billion (28%) in nine months 2000 versus the prior year
period. The Adjusted EBITDA margin decreased from 49% in nine months 1999 to 38%
in nine months 2000. The decline in Adjusted EBITDA and Adjusted EBITDA margin
resulted principally from increased expenses to market to the real estate
Phone-In Move-In offices and salary and infrastructure expenses incurred in the
first half of 2000, which were not fully utilized. As we anticipated, market
conditions improved in third quarter 2000 and we continue to expect improvement
of our operating results in fourth quarter 2000 versus fourth quarter 1999.

DISCONTINUED OPERATIONS

Our fleet businesses generated revenues and Adjusted EBITDA of $166 million and
$66 million, respectively, for the nine months ended September 30, 1999.

LIQUIDITY AND CAPITAL RESOURCES

To ensure adequate funding, we maintain three sources of liquidity: ongoing
liquidation of assets under management, global capital markets and committed
credit agreements with various domestic and international banks. In the ordinary
course of business, the liquidation of assets under management and mortgage
programs, as well as cash flows generated from operating activities, provide the
cash flow necessary for the repayment of existing liabilities. In addition, our
financial covenants are designed to ensure our self-sufficient liquidity status
and include restrictions on dividends payable to our Parent Company and loans
made to our Parent Company, limitations on the ratio of debt to equity, and
other separate financial restrictions.

We expect to continue to maximize our access to global capital markets by
maintaining the quality of our assets under management, which is achieved by
establishing credit standards to minimize credit risk and the potential for
losses. We minimize our exposure to interest rate and liquidity risk by
effectively matching floating and fixed interest rate and maturity
characteristics of funding to related assets, varying short and long-term
domestic and international funding sources and securing available credit under
committed banking facilities. Depending upon asset growth and financial market
conditions, we utilize the domestic commercial paper markets, public and private
debt markets, as well as other cost-effective short-term instruments. As of
November 3, 2000, we had approximately $3.0 billion available for issuing
medium-term notes under our existing shelf registration statement. Proceeds from
future offerings will continue to be used to finance assets we manage for our
clients, for a portion of the acquisition of Avis Group Holdings, Inc. and for
general corporate purposes.

Augmenting these sources, we will continue to manage outstanding debt with the
potential sale or transfer of managed assets to third parties while retaining
fee-related servicing responsibility. At September 30, 2000, we maintained the
following agreements, whereby managed assets were sold or transferred to third
parties.

Mortgage. We maintain a revolving sales agreement, under which an unaffiliated
bankruptcy remote buyer, Bishops Gate Residential Mortgage Trust (the "Buyer"),
a special purpose entity, committed to purchase, at our option, mortgage loans
originated by us on a daily basis, up to the Buyer's asset limit of $2.1
billion. Under the terms of this sales agreement, we retain the servicing rights
on the mortgage loans sold to the Buyer and arrange for the sale or
securitization of the mortgage loans into the secondary



                                       10

<PAGE>

market. The Buyer retains the right to select alternative sale or securitization
arrangements. At September 30, 2000, we were servicing approximately $980
billion of mortgage loans owned by the Buyer.

Relocation. We maintain three separate financing agreements with Apple Ridge
Funding LLC ("Apple Ridge"), a bankruptcy remote, special purpose entity. Under
the terms of these agreements, certain relocation receivables will be
transferred for cash, on a revolving basis, to Apple Ridge until March 31, 2007.
We retain a subordinated residual interest and the related servicing rights and
obligations in the relocation receivables. At September 30, 2000, we were
servicing approximately $703 million of receivables under these agreements.

At September 30, 2000, aggregate outstanding borrowings consisted of the
following:

    Commercial paper                                        $    1,494
    Secured obligations  (1)                                       400
    Medium-term notes                                              124
    Other                                                          125
                                                            ----------
                                                            $    2,143
                                                            ==========
    --------
     (1)Consists of a 364 day financing agreement to sell mortgage loans under
        an agreement to repurchase such mortgages. The agreement is
        collateralized by the underlying mortgage loans held in safekeeping by
        the custodian to the agreement. The total commitment under this
        agreement is $500 million. The agreement is renewable on an annual basis
        at the discretion of the lender in accordance with the securitization
        agreement.

To provide additional financial flexibility, our current policy is to ensure
that minimum committed facilities aggregate 100 percent of the average amount of
outstanding commercial paper. As of September 30, 2000, the Company maintained
$1.625 billion of unsecured committed credit facilities, which were provided by
domestic and foreign banks. The facilities consist of a $750 million revolving
credit facility maturing in February 2001, a $125 million revolving credit
facility maturing in September 2001 and a $750 million revolving credit facility
maturing in February 2005. The full amount of our committed facilities at
September 30, 2000 was undrawn and available to support the average outstanding
commercial paper balance.

We closely evaluate not only the credit of the banks but also the terms of the
various agreements to ensure ongoing availability. We believe that our current
policy provides adequate protection should volatility in the financial markets
limit our access to commercial paper or medium-term notes funding. We
continuously seek additional sources of liquidity to accommodate our asset
growth and to provide further protection from volatility in the financial
markets. In the event that the public debt market is unable to meet our funding
needs, we believe that we have appropriate alternative sources to provide
adequate liquidity, including current and potential future securitized
obligations and our revolving credit facilities.


ACQUISITIONS

On November 13, 2000, Cendant announced that they entered into a definitive
agreement to acquire all of the outstanding shares of Avis Group Holdings, Inc.
("Avis") that are not currently owned by them at a price of $33.00 per share in
cash. Approximately 26 million outstanding shares of Avis common stock, and
options to purchase approximately 7.9 million additional shares, are not
currently owned by Cendant. Accordingly, the transaction is valued at
approximately $935 million, net of option proceeds. Cendant anticipates that
more than 50% of the purchase price will be financed from new borrowings
available to them and to us, and expects that the remaining amount will be
provided either from available cash or from the issuance of CD common
stock. However, the actual funding for the acquisition will be finalized before
the closing of the transaction.

The acquisition will be made by one of our subsidiaries. The consumer car rental
business, Avis Rent a Car, will be distributed to a Cendant subsidiary not
within our ownership structure. After the acquisition and the distribution of
the consumer car rental business, we will own and operate the Vehicle Management
and Leasing business as well as the Wright Express fuel card business. The
merger is conditioned upon, among other things, approval of a majority of the
votes cast by Avis stockholders who are unaffiliated with Cendant and also
customary regulatory approvals. Although no assurances can be given, Cendant
expects the transaction to close in the first quarter of 2001.



                                       11
<PAGE>


CASH FLOWS

EXCLUSIVE OF MANAGEMENT AND MORTGAGE PROGRAMS CASH FLOWS

<TABLE>
<CAPTION>
                                                                             NINE MONTHS ENDED SEPTEMBER 30,
                                                                 -----------------------------------------------------
                                                                      2000               1999               CHANGE
                                                                 -------------       -------------       -------------
<S>                                                              <C>                 <C>                 <C>
Cash provided by (used in) continuing operations:
    Operating activities                                         $         374       $          12       $         362
    Investing activities                                                   (61)              1,698              (1,759)
    Financing activities                                                   (40)             (1,113)              1,073
Effects of exchange rate changes on
    cash and cash equivalents                                                2                 (42)                 44
                                                                 -------------       -------------       -------------
Net change in cash and cash equivalents                          $         275       $         555       $        (280)
                                                                 =============       =============       =============
</TABLE>

Cash flows from operating activities increased primarily due to a decrease in
working capital.

Cash flows from investing activities resulted in an outflow of $61 million in
2000 compared to an inflow of $1,698 million in 1999 primarily due to the
absence in 2000 of approximately $1.8 billion of net proceeds from the
disposition of the fleet businesses in 1999.

Cash flows used in financing activities decreased due to a reduction in
dividends paid to Cendant in 2000.

MANAGEMENT AND MORTGAGE PROGRAMS CASH FLOWS
<TABLE>
<CAPTION>
                                                                     NINE MONTHS ENDED SEPTEMBER 30,
                                                                -----------------------------------------
                                                                  2000             1999          CHANGE
                                                                --------         ---------      ---------
<S>                                                             <C>              <C>            <C>
Cash provided by (used in) continuing operations:
    Operating activities                                        $    (28)        $     718      $    (746)
    Investing activities                                             (62)             (469)           407
    Financing activities                                            (171)             (955)           784
                                                                --------         ---------      ---------
Net change in cash and cash equivalents                             (261)        $    (706)     $     445
                                                                ========         =========      =========
</TABLE>

Cash flows from operating activities resulted in an outflow of $28 million in
2000 compared to an inflow of $718 million in 1999 primarily due to a decrease
in cash flows from the originations of mortgage loans, which reflects larger
mortgage loan originations in proportion to mortgage loan sales.

Cash flows used in investing activities decreased primarily due to a net inflow
of funds generated from advances on homes under management.

Cash flows used in financing activities decreased primarily due to the absence
in 2000 of $3.0 billion in proceeds received for debt repayment in connection
with the disposal of our former Fleet segment and a reduction in net borrowing
requirements for our investment in assets under management and mortgage
programs.

CAPITAL EXPENDITURES

During the nine months ended September 30, 2000, we invested $21 million in
property and equipment to support operational growth and to enhance marketing
opportunities. In addition, technological improvements were made to improve
operating efficiencies. We anticipate an aggregate capital expenditure
investment of approximately $38 million.




                                       12

<PAGE>

PARENT COMPANY CLASS ACTION LITIGATION

Since the April 15, 1998 announcement by Cendant of the discovery of accounting
irregularities in former CUC International Inc. ("CUC") business units of
Cendant, approximately 70 lawsuits claiming to be class actions, two lawsuits
claiming to be brought derivatively on Cendant's behalf and several individual
lawsuits and arbitration proceedings have commenced in various courts and other
forums against Cendant and other defendants by or on behalf of persons claiming
to have purchased or otherwise acquired securities or options issued by CUC or
Cendant between May 1995 and August 1998.

The Securities and Exchange Commission ("SEC") and the United States Attorney
for the District of New Jersey are also conducting investigations relating to
the matters referenced above. As a result of the findings from Cendant's
internal investigations, Cendant made all adjustments considered necessary by
Cendant. On June 14, 2000, pursuant to an offer of settlement made by Cendant,
the SEC issued an Order Instituting Public Administrative Proceedings Pursuant
to Section 21C of the Securities and Exchange Act of 1934, Making Findings and
Imposing a Cease and Desist Order. In such Order, the SEC found that Cendant had
violated certain financial reporting provisions of the Securities and Exchange
Act of 1934 and ordered Cendant to cease and desist from committing any future
violations of such provisions. No financial penalties were imposed by the SEC
against us, Cendant or any of its other subsidiaries.

On December 7, 1999, Cendant announced that it reached a preliminary agreement
to settle the principal securities class action pending against Cendant in the
U.S. District Court in Newark, New Jersey (the "Settlement Agreement") brought
on behalf of purchasers of all Cendant and CUC publicly traded securities, other
than PRIDES, between May 1995 and August 1998. Under the Settlement Agreement,
Cendant would pay the class members approximately $2.85 billion in cash. The
definitive settlement document was approved by the U.S. District Court by order
dated August 14, 2000. Certain parties in the class action have appealed the
District Court's ordered approving the plan of allocation of the settlement fund
and awarding of attorneys' fees and expenses to counsel for the lead plaintiffs.
No appeals challenging the fairness of the $2.85 billion settlement amount were
filed. The U.S. Court of Appeals for the Third Circuit has not issued a briefing
schedule for the appeals. Accordingly, Cendant will not be required to fund the
settlement amount of $2.85 billion for some time. However, the Settlement
Agreement required Cendant to post collateral in the form of credit facilities
and/or surety bonds by November 13, 2000. Accordingly, on November 13, 2000,
Cendant posted a surety bond in the amount of $790 million and letters of credit
aggregating $1.71 billion. Cendant also funded a trust established for the
benefit of the plaintiffs with a cash deposit of approximately $350 million on
November 13, 2000. Such deposit will serve to reduce the amount of collateral
required to be posted by Cendant under the Settlement Agreement.

The settlement does not encompass all litigation asserting claims associated
with Cendant's accounting irregularities. Cendant does not believe that it is
feasible to predict or determine the final outcome or resolution of these
unresolved proceedings. An adverse outcome from such proceedings could be
material with respect to Cendant's earnings in any given reporting period.
However, we do not believe that the impact of such unresolved proceedings should
result in a material liability to us in relation to our consolidated financial
position or liquidity.

FLEET DISPOSITION

The fleet businesses disposition was structured as a tax-free reorganization
and, accordingly, no tax provision has been recorded on a majority of the gain.
However, pursuant to a recent interpretive ruling, the Internal Revenue Service
("IRS") has taken the position that similarly structured transactions do not
qualify as tax-free reorganizations under the Internal Revenue Code Section
368(a)(1)(A). If the transaction is not considered a tax-free reorganization,
the resultant incremental liability could range between $10 million and $170
million depending upon certain factors including utilization of tax attributes
and contractual indemnification provisions. Notwithstanding the IRS interpretive
ruling, we believe that, based upon analysis of current tax law, our position
would prevail, if challenged.



                                       13

<PAGE>

RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

In June 2000, the Financial Accounting Standards Board ("FASB") issued Statement
of Financial Accounting Standards ("SFAS") No. 138, "Accounting for Certain
Derivative Instruments and Certain Hedging Activities," which amends SFAS No.
133, "Accounting for Derivative Instruments and Hedging Activities." SFAS No.
133 was previously amended by SFAS No. 137, "Accounting for Derivative
Instruments and Hedging Activities - Deferral of the Effective Date of FASB
Statement No. 133," which deferred the effective date of SFAS No. 133 to fiscal
years commencing after June 15, 2000. We have appointed a team to implement
these standards on an enterprise-wide basis. We have identified certain
contracts, which contain embedded derivatives, and additional freestanding
derivatives as defined by SFAS No. 133. Completion of our implementation plan
and determination of the impact of adopting these standards is expected by the
end of the fourth quarter of 2000. Since the impact is dependent upon market
fluctuations and the notional value of such contracts at the time of adoption,
the impact of adopting these standards is not fully determinable. However, we
currently do not anticipate material changes to any of our existing hedging
strategies as a result of such adoption. We will adopt SFAS No. 138 concurrently
with SFAS No. 133 on January 1, 2001, as required.

In October 2000, the FASB issued SFAS No. 140, "Accounting for Transfers and
Servicing of Financial Assets and Extinguishments of Liabilities - a Replacement
of FASB Statement No. 125." SFAS No. 140 revises criteria for accounting for
securitizations, other financial-asset transfers, and collateral and introduces
new disclosures, but otherwise carries forward most of the provisions of SFAS
No. 125 "Accounting for Transfers and Servicing of Financial Assets and
Extinguishments of Liabilities" without amendment. We will adopt SFAS No. 140
on December 31, 2000, as required.



                                       14
<PAGE>

ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

As previously disclosed in our 1999 Annual Report filed on Form 10-K, we assess
our market risk based on changes in interest and foreign currency exchange rates
utilizing a sensitivity analysis. The sensitivity analysis measures the
potential loss in earnings, fair values, and cash flows based on a hypothetical
10% change (increase or decrease) in our market risk sensitive positions. We
used September 30, 2000 market rates to perform the sensitivity analysis
separately for each of our market risk exposures. The estimates assume
instantaneous, parallel shifts in interest rate yield curves and exchange rates.
We have determined, through such analyses, that the impact of a 10% change in
interest and foreign currency exchange rates and prices on our earnings, fair
values and cash flows would not be material.



                                       15

<PAGE>


PART II - OTHER INFORMATION

ITEM 1.    LEGAL PROCEEDINGS

The discussions contained under the headings "Parent Company Class Action
Litigation and Government Investigations" in Note 7 contained in PART I -
FINANCIAL INFORMATION, Item 1. Financial Statements, are incorporated herein by
reference in their entirety.

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a)      Exhibits

                See Exhibit Index.

(b)      Reports on Form 8-K

                None.






                                       16

<PAGE>


                                   SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the Registrant has duly cause this report to be signed on its
behalf by the undersigned, thereunto duly authorized.


                                               PHH CORPORATION



                                               By:  /s/ Duncan H. Cocroft
                                               --------------------------
                                               Duncan H. Cocroft
                                               Executive Vice President and
                                               Chief Financial Officer



                                               By: /s/ John T. McClain
                                               -----------------------
                                               John T. McClain
                                               Senior Vice President,
                                               Finance
                                               and Corporate Controller


Date: November 14, 2000



                                       17

<PAGE>


                                  EXHIBIT INDEX


EXHIBIT NO.                      DESCRIPTION
-----------                      -----------
   3.1        Charter of PHH Corporation, as amended August 23, 1996
              (incorporated by reference to Exhibit 3-1 to the Company's
              Transition Report on Form 10-K filed on July 29, 1997).

   3.2        By-Laws of PHH Corporation, as amended October 15, 1990,
              (incorporated by reference to Exhibit 3-1 to the Company's Annual
              Report on Form 10-K for the year ended December 31, 1997).

   10.1       Agreement and Plan of Merger by and among Cendant Corporation, PHH
              Corporation, Avis Acquisition Corp. and Avis Group Holdings, Inc.,
              dated as of November 12, 2000.

   12         Computation of ratio of earnings to fixed charges

   27         Financial data schedule (for electronic transmission only)





                                       18



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