PHH CORP
10-K, 2000-03-10
AUTO RENTAL & LEASING (NO DRIVERS)
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                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549

                                 ------------

                                   FORM 10-K

              ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

                     For the year ended December 31, 1999
                           COMMISSION FILE NO. 1-7797

                                 ------------

                                PHH CORPORATION
            (Exact name of Registrant as specified in its charter)


                  MARYLAND                          52-0551284
        (State or other jurisdiction              (IRS Employer
      of incorporation or organization)         Identification No.)

                6 SYLVAN WAY,
           PARSIPPANY, NEW JERSEY                     07054
  (Address of Principal executive offices)         (Zip Code)


                                (973) 428-9700
              (Registrant's telephone number, including area code)

                                 ------------

          SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:
                                     None


          SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:
                                     None
                               (Title of class)

     Indicate by check mark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
Registrant was required to file such reports) and (2) has been subject to such
filing requirements for the past 90 days.  Yes [X] No [ ]

     Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to
the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K [X]

     Aggregate market value of the common stock issued and outstanding and held
by nonaffiliates of the Registrant as of December 31, 1999: $0

     Number of shares of common stock of PHH Corporation outstanding on
December 31, 1999: 1000

PHH Corporation meets the conditions set forth in General Instructions I (1)
(a) and (b) to Form 10-K and is therefore filing this form with the reduced
disclosure format.

================================================================================
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                               TABLE OF CONTENTS




<TABLE>
<CAPTION>
 ITEM                                                                                         PAGE
- ------                                                                                        ----
<S>    <C>                                                                                    <C>
       PART I
   1   Business ..............................................................................  1
   2   Properties ............................................................................  7
   3   Legal Proceedings .....................................................................  7
   4   Submission of Matters to a Vote of Security Holders ...................................  8

       PART II
   5   Market for the Registrant's Common Equity and Related Security Holder Matters .........  8
   6   Selected Financial Data ...............................................................  8
   7   Management's Narrative Analysis of the Results of Operations and Liquidity and
       Capital Resources .....................................................................  8
  7a   Quantitative and Qualitative Disclosures about Market Risk ............................ 14
   8   Financial Statements and Supplementary Data ........................................... 15
   9   Changes in and Disagreements with Accountants on Accounting and Financial
       Disclosure ............................................................................ 15

       PART III
  10   Directors and Executive Officers of the Registrant .................................... 15
  11   Executive Compensation ................................................................ 15
  12   Security Ownership of Certain Beneficial Owners and Management ........................ 15
  13   Certain Relationships and Related Transactions ........................................ 15

       PART IV
  14   Exhibits, Financial Statement Schedules and Reports on Form 8-K ....................... 16
</TABLE>

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                                PHH CORPORATION

                                    PART I


ITEM 1. BUSINESS

     Except as expressly indicated or unless the context otherwise requires,
the "Company", "PHH", "we", "our", or "us" means PHH Corporation, a Maryland
Corporation, and its subsidiaries.

     Pursuant to a merger with HFS Incorporated ("HFS") (the "HFS Merger"),
effective April 30, 1997, we became a wholly-owned subsidiary of HFS. On
December 17, 1997, pursuant to a merger between CUC International Inc. ("CUC")
and HFS (the "Cendant Merger"), HFS was merged into CUC with CUC surviving and
changing its name to Cendant Corporation ("Cendant" or the "Parent Company").
As a result of the Cendant Merger, we became a wholly-owned subsidiary of
Cendant.


GENERAL

     We are a provider of relocation and mortgage services. In the relocation
segment, our Cendant Mobility Services Corporation subsidiary is the largest
provider of corporate relocation services in the world, offering relocation
clients a variety of services in connection with the transfer of a client's
employees. In the mortgage segment, our Cendant Mortgage Corporation subsidiary
originates, sells and services residential mortgage loans in the United States,
marketing such services to consumers through relationships with corporations,
affinity groups, financial institutions, real estate brokerage firms and
mortgage banks.

     Additional information related to our business segments, including
financial data, is included in Note 15 -- Segment Information to our
Consolidated Financial Statements presented in Item 8 of this Annual Report on
Form 10-K and included herein.


FORWARD-LOOKING STATEMENTS

     We make statements about our future results in this Annual Report on Form
10-K that may constitute "forward-looking statements" within the meaning of the
Private Securities Litigation Reform Act of 1995. These statements are based on
our current expectations and the current economic environment. We caution you
that these statements are not guarantees of future performance. They involve a
number of risks and uncertainties that are difficult to predict. Our actual
results could differ materially from those expressed or implied in the
forward-looking statements. Important assumptions and other important factors
that could cause our actual results to differ materially from those in the
forward-looking statements, include, but are not limited to:

    o  the resolution or outcome of the pending litigation and government
       investigations relating to the previously announced accounting
       irregularities at our Parent Company;

    o  our ability to develop and implement operational and financial systems
       to manage rapidly growing operations;

    o  competition in our existing and potential future lines of business;

    o  our ability to obtain financing on acceptable terms to finance our
       existing businesses and growth in such businesses and our ability to
       operate within the limitations imposed by financing arrangements; and

    o  the effect of changes in the level and volatility of current interest
       rates.

     We derived the forward-looking statements in this Annual Report on Form
10-K (including the documents incorporated by reference in this Annual Report
on Form 10-K) from the foregoing factors and from other factors and
assumptions, and the failure of such assumptions to be realized as well as
other factors may also cause actual results to differ materially from those
projected. We assume no obligation to publicly correct or update these
forward-looking statements to reflect actual results, changes in assumptions or
changes in other factors affecting such forward-looking statements or if we
later become aware that they are not likely to be achieved.


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PRINCIPAL EXECUTIVE OFFICES

     Our principal executive offices are located at 6 Sylvan Way, Parsippany,
NJ 07054 (telephone number (973) 428-9700).


RECENT DEVELOPMENTS

     On June 30, 1999, we completed the disposition of our fleet segment, which
included PHH Vehicle Management Services Corporation, The Harpur Group, Ltd.
("Harpur"), Wright Express Corporation, ("WEX") and other subsidiaries pursuant
to an agreement between Avis Rent A Car, Inc. ("ARAC") and us. Prior to the
disposition of our fleet businesses, WEX and Harpur (formerly Cendant's fuel
card subsidiaries) were contributed to our fleet businesses by Cendant in April
1999. Pursuant to the agreement, ARAC acquired the net assets of our fleet
businesses through the assumption and subsequent repayment of $1.44 billion of
intercompany debt and the issuance of $360 million of convertible preferred
stock of Avis Fleet Leasing and Management Corporation, a wholly-owned
subsidiary of ARAC. We account for the convertible preferred stock using the
cost method of accounting.


RELOCATION SEGMENT

     General. Our Relocation Segment represented approximately 50%, 55% and 70%
of our net revenues for the years ended December 31, 1999, 1998 and 1997,
respectively. Our Cendant Mobility Services Corporation ("Cendant Mobility")
subsidiary is the largest provider of employee relocation services in the
world. Cendant Mobility assists more than 100,000 transferring employees
annually, including over 17,000 employees internationally each year in 106
countries and 2,000 destination locations. At December 31, 1999, we employed
approximately 2,400 people in our relocation business.

     Services. The employee relocation business offers a variety of services in
connection with the transfer of our clients' employees. The relocation services
provided to our customers primarily include evaluation, inspection and selling
of transferees' homes or purchasing a transferee's home, issuing equity
advances (generally guaranteed by the corporate client), certain home,
management services, assistance in locating a new home at the transferee's
destination, consulting services and other related services.

     Corporate clients pay a fee for the services performed. Another source of
revenue is interest on the equity advances and broker referral fees.
Substantially all costs associated with such services are reimbursed by the
corporate client, including, if necessary, repayment of equity advances and
reimbursement of losses on the sale of homes purchased in most cases (other
than government clients). As a result of the obligations of most corporate
clients to reimburse Cendant Mobility for losses on resale and guarantee
repayment of equity advances, our exposure on such items is limited to the
credit risk of the corporate clients of our relocation businesses and not on
the potential changes in value of residential real estate. We believe such risk
is minimal, due to the credit quality of the corporate clients of our
relocation subsidiaries. In transactions where we assume the risk of loss on
the sale of homes, which comprise approximately 5% of net revenue, we control
all facets of the resale process, thereby, limiting our exposure.

     The homesale program service is the core service for many domestic and
international programs. This program provides employees guaranteed offers for
their homes and assists clients in the management of employees' productivity
during their relocation. Cendant Mobility allows clients to outsource their
relocation programs by providing clients with professional support for planning
and administration of all elements of their relocation programs. The majority
of new proposals involve outsourcing due to corporate downsizing, cost
containment, and increased need for expense tracking.

     Our relocation accounting services support auditing, reporting, and
disbursement of all relocation-related expense activity.

     Our group move management department provides coordination for moves
involving a large number of employees over a short period of time. Services
include planning, communications, analysis and


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assessment of the move. Policy consulting provides customized consultation and
policy review, as well as industry data, comparisons and recommendations.
Cendant Mobility also has developed and/or customized numerous non-traditional
services including outsourcing of all elements of relocation programs, moving
services, and spouse counseling.

     Our moving service, with over 63,000 shipments annually, provides support
for all aspects of moving an employee's household goods. We also handle
insurance and claim assistance, invoice auditing, and control the quality of
van line, driver, and overall service.

     Our marketing assistance service provides assistance to transferees in the
marketing and sale of their own home. A Cendant Mobility professional assists
in developing a custom marketing plan and monitors its implementation through
the broker. The Cendant Mobility contact also acts as an advocate, with the
local broker, for employees in negotiating offers which helps clients'
employees benefit from the highest possible price for their homes.

     Our affinity services provide value-added real estate and relocation
services to organizations with established members and/or customers.
Organizations, such as insurance and airline companies, that have established
members offer our affinity services' to their members at no cost. This service
helps the organizations attract new members and to retain current members.
Affinity services provide home buying and selling assistance, as well as
mortgage assistance and moving services to members of applicable organizations.
Personal assistance is provided to over 53,000 individuals with approximately
22,000 real estate transactions annually.

     Our international assignment service provides a full spectrum of services
for international assignees. This group coordinates the services previously
discussed; however, they also assist with immigration support, candidate
assessment, intercultural training, language training, and repatriation
coaching.

     Vendor Networks. Cendant Mobility provides relocation services through
various vendor networks that meet the superior service standards and quality
deemed necessary by Cendant Mobility to maintain its leading position in the
marketplace. We have a real estate broker network of approximately 350
principal brokers and 700 associate brokers. Our van line, insurance, appraisal
and closing networks allow us to receive discounts while maintaining control
over the quality of service provided to clients' transferees.

     Competitive Conditions. The principal methods of competition within
relocation services are service, quality and price. In the United States, there
are two major national providers of such services. We are the market leader in
the United States and second in the United Kingdom ("UK").

     Seasonality. Our principal sources of relocation service revenue are based
upon the timing of transferee moves, which are lower in the first and last
quarter each year, and at the highest levels in the second and third quarters.


MORTGAGE SEGMENT

     General. Our Mortgage Segment represented approximately 48%, 44% and 30%
of our net revenues for the years ended December 31, 1999, 1998 and 1997,
respectively. Through our Cendant Mortgage Corporation ("Cendant Mortgage")
subsidiary, we are the ninth largest originator of residential first mortgage
loans in the United States, and, on a retail basis, we are the sixth largest
originator in 1999. We offer services consisting of the origination, sale and
servicing of residential first mortgage loans. A full line of first mortgage
products are marketed to consumers through relationships with corporations,
affinity groups, financial institutions, real estate brokerage firms, including
CENTURY 21 (Registered Trademark) , Coldwell Banker (Registered Trademark)  and
ERA (Registered Trademark)  franchisees of the Parent Company, and other
mortgage banks. Cendant Mortgage is a centralized mortgage lender conducting
its business in all 50 states. At December 31, 1999, Cendant Mortgage had
approximately 4,200 employees.

     Cendant Mortgage customarily sells all mortgages it originates to
investors (which include a variety of institutional investors) either as
individual loans, as mortgage-backed securities or as participation
certificates issued or guaranteed by Fannie Mae Corp., the Federal Home Loan
Mortgage Corporation or the Government National Mortgage Association. Cendant
Mortgage also services mortgage loans. We


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<PAGE>

earn revenue from the sale of the mortgage loans to investors, as well as from
fees earned on the servicing of the loans for investors. Mortgage servicing
consists of collecting loan payments, remitting principal and interest payments
to investors, holding escrow funds for payment of mortgage-related expenses
such as taxes and insurance, and otherwise administering our mortgage loan
servicing portfolio.

     Cendant Mortgage offers mortgages through the following platforms:

    o  Internet. Mortgage information is offered to consumers through a Web
       interface (Log In-Move In) that is owned by Cendant Mortgage. The Web
       interface was completed in 1999 and contains educational materials, rate
       quotes and a full mortgage application. This content is made available
       to the customers of partner organizations. Partners include Century 21,
       Coldwell Banker, ERA, Cendant Mobility, Mellon Bank, U.S. Bank, Black
       Entertainment Television, the Gay Financial Network and the Move.com
       network of Web sites. In addition, we developed and launched our own
       online brand, InstaMortgage.com in 1999. Applications from online
       customers are processed via our teleservices platform.

    o  Teleservices. Mortgages are offered to consumers through an 800 number
       teleservices operation based in New Jersey under programs for real
       estate organizations (Phone In-Move In (Registered Trademark) ), private
       label programs for financial institutions and for relocation clients in
       conjunction with the operations of Cendant Mobility. The teleservices
       operation provides us with retail mortgage volume that contributes to
       Cendant Mortgage ranking as the sixth largest retail originator in 1999
       according to "Inside Mortgage Finance".

    o  Point of Sale. Mortgages are offered to consumers through field sales
       professionals with all processing, underwriting and other origination
       activities based in New Jersey. These field sales professionals
       generally are located in real estate offices around the United States
       and are equipped with software to obtain product information, quote
       interest rates and prepare a mortgage application with the consumer.

    o  Wholesale/Correspondent. We purchase closed loans from financial
       institutions and mortgage banks after underwriting the loans. Financial
       institutions include banks, thrifts and credit unions. Such institutions
       are able to sell their closed loans to a large number of mortgage
       lenders and generally base their decision to sell to Cendant Mortgage on
       price, product menu and/or underwriting. We also have
       wholesale/correspondent originations with mortgage banks affiliated with
       real estate brokerage organizations.

     Strategy. Our strategy is to increase market share by expanding all of our
sources of business with emphasis on purchase mortgage volume through our
teleservices (Phone In-Move In (Registered Trademark) ) and Internet (Log
In-Move In (Registered Trademark) ) programs. Phone In-Move In (Registered
Trademark)  was developed for real estate firms in 1997 and has been
established in over 5,600 real estate offices at December 31, 1999. We are well
positioned to expand our financial institutions business channel by working
with financial institutions which desire to outsource their mortgage
originations operations to Cendant Mortgage. We also expect to expand our
relocation mortgage volume through increased linkage with Cendant Mobility.
Each of these market share growth opportunities is driven by our low cost
teleservices platform, which is centralized in Mt. Laurel, New Jersey. The
competitive advantages of using a centralized, efficient and high quality
teleservices platform allows us to capture a higher percentage of the highly
fragmented mortgage market more cost effectively.

     Competitive Conditions. The principal methods of competition in mortgage
banking services are service, quality, products and price. There are an
estimated 20,000 national, regional or local providers of mortgage banking
services across the United States. Cendant Mortgage has increased its mortgage
origination market share in the United States to 1.8% in 1999 from 0.9% in
1998. The market share leader reported a 7.3% market share in the United States
according to "Inside Mortgage Finance" for 1999. Competitive conditions can
also be impacted by shifts in consumer preference for variable rate mortgages
from fixed rate mortgages. Consumer demand for variable rate mortgages
increased in the second half of 1999.

     Seasonality. The principal sources of mortgage services segment revenue
are based principally on the timing of mortgage origination activity, which is
based upon the timing of residential real estate sales.


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Real estate sales are lower in the first calendar quarter each year and
relatively level the other three quarters of the year. As a result, our revenue
from the mortgage services business is less in the first calendar quarter of
each year.


DISCONTINUED OPERATIONS

     On June 30, 1999, pursuant to Cendant's program to divest non-strategic
businesses and assets, we completed the disposition of our fleet segment for
aggregate consideration of $1.8 billion (see "Recent Developments"). The
following is a description of the fleet businesses through June 30, 1999.

     General. Through our former PHH Vehicle Management Services Corporation,
PHH Management Services PLC, Cendant Business Answers PLC, The Harpur Group
Ltd. and Wright Express subsidiaries, we offered a full range of fully
integrated fleet management services to corporate clients and government
agencies. These services included vehicle leasing, advisory services and fleet
management services for a broad range of vehicle fleets. Advisory services
included fleet policy analysis and recommendations, benchmarking, and vehicle
recommendations and specifications. In addition, we provided managerial
services which included ordering and purchasing vehicles, arranging for their
delivery through dealerships located throughout the United States, Canada, UK,
Germany and the Republic of Ireland, as well as capabilities throughout Europe,
administration of the title and registration process, as well as tax and
insurance requirements, pursuing warranty claims with vehicle manufacturers and
re-marketing used vehicles. We also offered various leasing plans for our
vehicle leasing programs, financed primarily through the issuance of commercial
paper and medium-term notes and through unsecured borrowings under revolving
credit agreements, securitizion financing arrangements and bank lines of
credit.

     Through our former PHH Vehicle Management Services and Wright Express
subsidiaries in the United States and our former Harpur Group Ltd. subsidiary
in the UK, we also offered fuel and expense management programs to corporations
and government agencies for the effective management and control of automotive
business travel expenses. By utilizing our service cards issued under the fuel
and expense management programs, a client's representatives were able to
purchase various products and services such as gasoline, tires, batteries,
glass and maintenance services at numerous outlets.

     We also provided fuel and expense management programs and a centralized
billing service for companies operating truck fleets in the UK, Republic of
Ireland and Germany. Drivers of the clients' trucks were furnished with
courtesy cards together with a directory listing the names of strategically
located truck stops and service stations, which participated in this program.
Service fees were earned for billing, collection and record keeping services
and for assuming credit risk. These fees were paid by the truck stop or service
stations and/or the fleet operator and were based upon the total dollar amount
of fuel purchased or the number of transactions processed.

     Products. Our fleet management services were divided into two principal
products: (1) Asset Based Products, and (2) Fee Based Products.

     Asset Based Products represented the services our clients required to
lease a vehicle which included vehicle acquisition, vehicle remarketing,
financing, and fleet management consulting. Open-end leases were the prevalent
structure in North America representing 96% of the total vehicles financed in
North America and 86% of the total vehicles financed worldwide. The open-end
leases were structured on either a fixed rate or floating rate basis (where the
interest component of the lease payment changed month to month based upon an
index) depending upon client preference. The open-end leases were typically
structured with a 12 month minimum lease term, with month to month renewals
thereafter. The typical unit remained under lease for approximately 34 months.
A client received a full range of services in exchange for a monthly rental
payment which included a management fee. The residual risk on the value of the
vehicle at the end of the lease term remained with the lessee under an open-end
lease, except for a small amount which was retained by the lessor.

     Closed-end leases were structured with a fixed term with the lessor
retaining the vehicle residual risk. The most prevalent lease terms were 24
months, 36 months, and 48 months. The closed-end lease structure was preferred
in Europe due to certain accounting regulations. The closed-end lease structure
was utilized by approximately 71% of the vehicles leased in Europe, but only
14% of the vehicles leased on a worldwide basis. We utilized independent third
party valuations and internal projections to set the residuals utilized for
these leases.


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     The Fee Based Products were designed to effectively manage costs and
enhance driver productivity. The three main Fee Based Products were Fuel
Services, Maintenance Services and Accident Management. Fuel Services
represented the utilization of our proprietary cards to access fuel through a
network of franchised and independent fuel stations. The cards operated as a
universal card with centralized billing designed to measure and manage costs.
In the United States, Wright Express was the leading fleet fuel cards supplier
with over 125,000 fuel facilities in its network and in excess of 1.6 million
cards issued. Wright Express distributed its fuel cards and related offerings
through three primary channels: (1) the WEX-branded Universal Card, which was
issued directly to fleets by Wright Express, (2) the Private Label Card, under
which Wright Express provided private label fuel cards and related services to
commercial fleet customers of major petroleum companies, and (3) Co-Branded
Marketing, under which Wright Express fuel cards were co-branded and issued in
conjunction with products and services of partners such as commercial vehicle
leasing companies. In the UK, our Harpur Group Limited and Cendant Business
Answers PLC subsidiaries, utilizing the All Star and Dial brands, maintained
the largest independent fueling network with more than 12,000 fueling sites and
more than 1.2 million cards in circulation.

     We offered customer vehicle maintenance charge cards that were used to
facilitate repairs and maintenance payments. The vehicle maintenance cards
provided customers with benefits such as (1) negotiated discounts off full
retail prices through our convenient supplier network, (2) access to our
in-house team of certified maintenance experts that monitored each card
transaction for policy compliance, reasonability, and cost effectiveness, and
(3) inclusion of vehicle maintenance card transactions in a consolidated
information and billing database that helped to evaluate overall fleet
performance and costs. We maintained an extensive network of service providers
in the United States, Canada, and the United Kingdom to ensure ease of use by
the client's drivers.

     We also provided our clients with comprehensive accident management
services such as (1) providing immediate assistance after receiving the initial
accident report from the driver (i.e. facilitating emergency towing services
and car rental assistance, etc.) (2) organizing the entire vehicle appraisal
and repair process through a network of preferred repair and body shops, and
(3) coordinating and negotiating potential accident claims. Customers received
significant benefits from our accident management services such as (1)
convenient coordinated 24-hour assistance from our call center, (2) access to
our leverage with the repair and body shops included in our preferred supplier
network (the largest in the industry), which typically provided customers with
extremely favorable repair terms and (3) expertise of our damage specialists,
who ensured that vehicle appraisals and repairs were appropriate,
cost-efficient, and in accordance with each customer's specific repair policy.

     Competitive Conditions. The principal factors for competition in vehicle
management services were quality, service and price. We were competitively
positioned as a fully integrated provider of fleet management services with a
broad range of product offerings. We ranked second in the United States in the
number of vehicles under management and first in the number of proprietary fuel
and maintenance cards for fleet use in circulation. There were four other major
providers of fleet management service in the United States, hundreds of local
and regional competitors, and numerous niche competitors who focused on only
one or two products and did not offer the fully integrated range of products
provided by us. In the United States, it was estimated that only 45% of fleets
are leased by third party providers.


REGULATION

     The federal Real Estate Settlement Procedures Act ("RESPA") and state real
estate brokerage laws restrict payments which real estate brokers and mortgage
brokers and other parties may receive or pay in connection with the sales of
residences and referral of settlement services (e.g., mortgages, homeowners
insurance, title insurance). Such laws may, to some extent, restrict preferred
alliance arrangements involving our parent's real estate brokerage franchisees
and our mortgage and relocation businesses. Our mortgage banking services
business is also subject to numerous federal, state and local laws and
regulations, including those relating to real estate settlement procedures,
fair lending, fair credit reporting, truth in lending, federal and state
disclosure, and licensing. Currently, there are local efforts in certain states
which could limit referral fees to our relocation business.


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     It is a common practice for online mortgage and real estate-related
companies to enter into advertising, marketing and distribution arrangements
with other Internet companies and websites whereby the mortgage and real
estate-related companies pay fees for advertising, marketing and distribution
services and other goods and facilities. The applicability of RESPA's referral
fee prohibitions to the compensation provisions of these arrangements is
unclear and the Department of Housing and Urban Development has provided no
guidance to date on the subject. Although we believe that we have structured
our relationships with Internet advertisers to ensure compliance with RESPA,
some level of risk is inherent absent amendments to the law or regulations, or
clarification from regulators.


EMPLOYEES

     As of December 31, 1999, we had approximately 6,600 employees. Management
believes our employee relations to be satisfactory.

     On June 30, 1999, Robert D. Kunisch retired as Chief Executive Officer,
President and Director of the Company.


ITEM 2. PROPERTIES

     Our principal executive offices are located at a building owned by Cendant
at 6 Sylvan Way, Parsippany, New Jersey.

     The relocation segment has their main corporate operations located in
three leased buildings in Danbury, Connecticut with lease terms expiring in
2008, 2005 and 2004. There are also six regional offices located in Walnut
Creek, California; Oak Brook, Chicago, and Schaumburg, Illinois; Las Colinas,
Texas and Mission Viejo, California which provide operation support services
for the region pursuant to leases that expire in 2004, 2003, 2004, 2001 and
2003, respectively. We own the office in Mission Viejo. International offices
are located in Swindon, UK and Hong Kong, China, pursuant to leases that expire
in 2013 and 2001, respectively.

     The mortgage segment has centralized its operations to one main area
occupying various leased offices in Mt. Laurel, New Jersey consisting of
approximately 885,000 square feet. The lease terms expire over the next five
years. Regional sales offices are located in Englewood, Colorado and Santa
Monica, California, pursuant to leases that expire in 2002 and 2005,
respectively.


ITEM 3. LEGAL PROCEEDINGS

     We are a party to various litigation matters arising in the ordinary
course of business and a plaintiff in several collection matters which are not
considered material either individually or in the aggregate.

     Since the April 15, 1998 announcement by Cendant of the discovery of
accounting irregularities in the former CUC business units of our Parent
Company, approximately 70 lawsuits claiming to be class actions, two lawsuits
claiming to be brought derivatively on Cendant's behalf and several other
lawsuits and arbitration proceedings have commenced in various courts and other
forums against Cendant and other defendants. In addition, the Securities and
Exchange Commission ("SEC") and the United States Attorney for the District of
New Jersey are conducting investigations relating to Cendant's accounting
irregularities. The SEC staff has advised Cendant that its inquiry should not
be construed as an indication by the SEC or its staff that any violations of
law have occurred. As a result of the findings from Cendant's internal
investigations, Cendant made all financial statement adjustments considered
necessary. Although Cendant can provide no assurances that additional
adjustments will not be necessary as a result of these government
investigations, Cendant does not expect that additional adjustments will be
necessary.

     On December 7, 1999, Cendant announced that it reached a preliminary
agreement to settle the principal securities class action pending against
Cendant in the U.S. District Court in Newark, New Jersey relating to the
aforementioned class action lawsuits. Under the agreement, Cendant would pay
the class members approximately $2.85 billion in cash. The settlement remains
subject to execution of a definitive settlement agreement and approval by the
U.S. District Court. If the preliminary settlement is not


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approved by the U.S. District Court, Cendant can make no assurances that the
final outcome or settlement of such proceedings will not be for an amount
greater than that set forth in the preliminary agreement.

     The proposed settlements do not encompass all litigation asserting claims
associated with Cendant's accounting irregularities. Cendant does not believe
that it is feasible to predict or determine the final outcome or resolution of
these unresolved proceedings. We do not believe that the impact of such
unresolved proceedings would be material to our consolidated financial position
or liquidity.


ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     Not Applicable.


                                    PART II


ITEM 5. MARKET FOR THE REGISTRANT'S COMMON STOCK AND RELATED SECURITY HOLDER
        MATTERS

   Not Applicable


ITEM 6. SELECTED FINANCIAL DATA

     Not Applicable


ITEM 7. MANAGEMENT'S NARRATIVE ANALYSIS OF THE RESULTS OF OPERATIONS AND
        LIQUIDITY AND CAPITAL RESOURCES


OVERVIEW

     We are a provider of mortgage and relocation services and a wholly-owned
subsidiary of Cendant Corporation ("Cendant" or the "Parent Company"). Pursuant
to certain covenant requirements in the indentures under which we issue debt,
we continue to operate and maintain our status as a separate public reporting
entity.

     This discussion should be read in conjunction with the information
contained in our Consolidated Financial Statements and accompanying Notes
thereto appearing elsewhere in this Annual Report on Form 10-K.


RESULTS OF OPERATIONS -- YEAR ENDED DECEMBER 31, 1999
                         VS.
                   YEAR ENDED DECEMBER 31, 1998

     The underlying discussion of each segment's operating results focuses on
Adjusted EBITDA, which is defined as earnings before non-operating interest,
income taxes, depreciation and amortization (exclusive of depreciation and
amortization on assets under management and mortgage programs), adjusted to
exclude merger-related costs and other unusual charges (credits) ("Unusual
Items") which were incurred in connection with our mergers with HFS
Incorporated ("HFS") (the "HFS Merger") and CUC International ("CUC") (the
"Cendant Merger"). Such Unusual Items are of a non-recurring or unusual nature
and are not included in assessing segment performance or are not segment
specific. Our management believes such discussion is the most informative
representation of how our management evaluates performance. However, our
presentation of Adjusted EBITDA may not be comparable with similar measures
used by other companies. We determined that we have two reportable operating
segments comprising our continuing operations based primarily on the types of
services we provide, the consumer base to which marketing efforts are directed
and the methods we use to sell services. For additional information, including
a description of the services provided in each of our reportable operating
segments, see Note 15 to the Consolidated Financial Statements.

     Revenues increased $22 million (3%) to $830 million in 1999 from $808
million in 1998. In addition, Adjusted EBITDA which excluded Unusual Items of
$19 million in 1998, increased $14 million (4%) to $330 million in 1999 from
$316 million in 1998. The Adjusted EBITDA margin increased to 40% in 1999 from
39% in 1998.


                                       8
<PAGE>

RELOCATION SEGMENT

     Revenues and Adjusted EBITDA decreased $29 million (7%) and $3 million
(2%), respectively, in 1999 compared with 1998 and the Adjusted EBITDA margin
increased to 29% in 1999 from 28% in 1998. Operating results in 1999 benefited
from a $13 million increase in referral fees and international relocation
service revenue, offset by a comparable decline in home sales revenue. Total
expenses decreased $26 million (8%), which included $15 million in cost savings
from regional operations, technology and telecommunications, and $11 million in
reduced expenses resulting from reduced government home sales and the sale of
an asset management company in the third quarter of 1998. The asset management
company contributed 1998 revenues and Adjusted EBITDA of $21 million and $16
million, respectively. In 1999, revenues and Adjusted EBITDA benefited from the
sale of a minority interest in an insurance subsidiary, which resulted in $7
million of additional revenue and Adjusted EBITDA. In 1998, revenues and
Adjusted EBITDA also benefited from an improvement in receivable collections,
which permitted an $8 million reduction in billing reserve requirements.


MORTGAGE SEGMENT

     Revenues increased $44 million (12%) and Adjusted EBITDA decreased $4
million (2%), respectively, in 1999 compared with 1998. The increase in
revenues resulted from a $32 million increase in loan servicing revenues and a
$12 million increase in loan closing revenues. The average servicing portfolio
increased $10 billion (29%), with the average servicing fee increasing
approximately seven basis points because of a reduction in the rate of
amortization on servicing assets. The reduced rate of amortization was caused
by higher mortgage interest rates in 1999. Total mortgage closing volume in
1999 was $25.6 billion, a decline of $400 million from 1998. However, purchase
mortgage volume (mortgages for home buyers) increased $3.7 billion (24%) to
$19.1 billion, offset by a $4.2 billion decline in mortgage refinancing volume.
Moreover, purchase mortgage volume from the teleservices business (Phone In-
Move In) and Internet business (Log In-Move In) increased $4.7 billion (63%),
primarily because of increased purchase volume from Parent Company's real
estate franchisees. Industry origination volume is expected to be lower in 2000
compared to 1999 as a result of recent increases in interest rates and reduced
refinancing volume. We expect to offset lower refinancing volume with increased
purchase mortgage volume in 2000. The Adjusted EBITDA margin decreased to 46%
in 1999 from 53% in 1998. Adjusted EBITDA decreased in 1999 because of a $17
million increase in expenses incurred within servicing operations for the
larger of the increase in the average servicing portfolio and other expense
increases for technology, infrastructure and teleservices to support capacity
for volume anticipated in future periods. We anticipate that increased costs to
support future volume will negatively impact Adjusted EBITDA through the first
six months of 2000.


DISCONTINUED OPERATIONS

     Our fleet businesses, inclusive of the fuel card subsidiaries contributed
by Cendant, generated revenues and net income of $166 million and $34 million,
respectively, for the six months ended June 30, 1999, the disposition date of
the fleet segment. See Liquidity and Capital Resources -- Discontinued
Operations for a further discussion.


LIQUIDITY AND CAPITAL RESOURCES -- CONTINUING OPERATIONS

     To ensure adequate funding, we maintain three sources of liquidity:
ongoing liquidation of assets under management, global capital markets, and
committed credit agreements with various high-quality domestic and
international banks. In the ordinary course of business, the liquidation of
assets under management and mortgage programs, as well as cash flows generated
from operating activities, provide the cash flow necessary for the repayment of
existing liabilities. Financial covenants are designed to ensure our
self-sufficient liquidity status. Financial covenants include restrictions on
dividends payable to the Parent Company and Parent Company loans, limitations
on the ratio of debt to equity, and other separate financial restrictions.

     Our exposure to interest rate and liquidity risk is minimized by
effectively matching floating and fixed interest rate and maturity
characteristics of funding to related assets, varying short and long-term


                                       9
<PAGE>

domestic and international funding sources, and securing available credit under
committed banking facilities. Using historical information, we will project the
relevant characteristics of assets under management and mortgage programs and
generally match the projected dollar amount, interest rate and maturity
characteristics of the assets within the overall funding program. This is
accomplished through stated debt terms or effectively modifying such terms
through other instruments, primarily interest rate swap agreements and
revolving credit agreements. In our relocation business, we project the length
of time that a home will be held before being sold on behalf of the client.
Within our mortgage services business, we fund the mortgage loans on a
short-term basis until the mortgage loans are sold to unrelated investors,
which generally occurs within sixty days. Interest rate risk on mortgages
originated for sale is managed through the use of forward delivery contracts
and options. Financial derivatives are also used as a hedge to minimize
earnings volatility as it relates to mortgage servicing assets.

     We support originated mortgages and advances under relocation contracts
primarily by issuing commercial paper, medium term notes and by maintaining
secured obligations. Such financing is not classified based on contractual
maturities, but rather is included in liabilities under management and mortgage
programs since such debt corresponds directly with high quality related assets.
We continue to pursue opportunities to reduce our borrowing requirements by
securitizing increasing amounts of our high quality assets. We currently have a
revolving sales agreement, under which an unaffiliated buyer (the "Buyer"),
Bishops Gate Residential Mortgage Trust, a special purpose entity, has
committed to purchase, at our option, mortgage loans originated by us on a
daily basis, up to the Buyer's asset limit of $2.1 billion. Under the terms of
this sale agreement, we retain the servicing rights on the mortgage loans sold
to the Buyer and arrange for the sale or securitization of the mortgage loans
into the secondary market. The Buyer retains the right to select alternative
sale or securitization arrangements. At December 31, 1999 and 1998, we were
servicing approximately $813 million and $2.0 billion, respectively, of
mortgage loans owned by the Buyer.

     Following the execution of our agreement to dispose of our fleet
businesses, Fitch IBCA lowered our long-term debt rating from A+ to A and
affirmed our short-term debt rating at F1, and Standard and Poor's Corporation
affirmed our long-term and short-term debt ratings at A-/A2. Also, in
connection with the closing of the transaction, Duff and Phelps Credit Rating
Co. lowered our long-term debt rating from A+ to A and our short-term debt
rating was reaffirmed at D1. Moody's Investor Service lowered our long-term
debt rating from A3 to Baa1 and affirmed our short-term debt rating at P2. (A
security rating is not a recommendation to buy, sell or hold securities and is
subject to revision or withdrawal at any time).

     We expect to continue to maximize our access to global capital markets by
maintaining the quality of our assets under management. This is achieved by
establishing credit standards to minimize credit risk and the potential for
losses. Depending upon asset growth and financial market conditions, we utilize
the United States commercial paper markets, public and private debt markets, as
well as other cost-effective short-term instruments. Augmenting these sources,
we will continue to manage outstanding debt with the potential sale or transfer
of managed assets to third parties while retaining fee-related servicing
responsibility. At December 31, 1999, aggregate borrowings were comprised of
commercial paper, medium-term notes, secured obligations and other borrowings
of $0.6 billion, $1.3 billion, $0.3 billion, and $0.1 billion, respectively.

     We have an effective shelf registration statement on file with the
Securities and Exchange Commission ("SEC") providing for the aggregate issuance
of up to $3.0 billion of medium-term note debt securities. These securities may
be offered from time to time, together or separately, based on terms to be
determined at the time of sale. As of December 31, 1999, we had approximately
$375 million of availability remaining under this shelf registration statement.
Proceeds from future offerings will continue to be used to finance assets we
manage for our clients and for general corporate purposes.



SECURED OBLIGATIONS

     In December 1999, we renewed our 364 day financing agreement to sell
mortgage loans under an agreement to repurchase such mortgages. The agreement
is collateralized by the underlying mortgage loans held in safekeeping by the
custodian to the agreement. The total commitment under this agreement


                                       10
<PAGE>

is $500 million and is renewable on an annual basis at the discretion of the
lender in accordance with the securitization agreement. Mortgage loans financed
under this agreement at December 31, 1999 and 1998 totaled $345 million and
$378 million, respectively.

     We are currently in the process of creating a new securitization facility
to purchase interests in the rights to payment related to our relocation
receivables. Although no assurances can be given, we expect that such facility
will be in place by the end of the first quarter of 2000.


OTHER CREDIT FACILITIES

     To provide additional financial flexibility, our current policy is to
ensure that minimum committed facilities aggregate 100 percent of the average
amount of outstanding commercial paper. As of December 31, 1999, we maintained
$2.5 billion of unsecured committed credit facilities, which were provided by
domestic and foreign banks. On February 28, 2000, we reduced these facilities
to $1.5 billion to reflect our reduced borrowing needs after the disposition of
our fleet businesses. The facilities consist of a $750 million revolving credit
maturing in February 2001 and a $750 million revolving credit maturing in
February 2005. Our management closely evaluates not only the credit of the
banks but also the terms of the various agreements to ensure ongoing
availability. The full amount of our committed facilities at December 31, 1999
was undrawn and available. Our management believes that our current policy
provides adequate protection should volatility in the financial markets limit
our access to commercial paper or medium-term notes funding. We continuously
seek additional sources of liquidity to accommodate our asset growth and to
provide further protection from volatility in the financial markets.

     In the event that the public debt market is unable to meet our funding
needs, we believe that we have alternative sources to provide adequate
liquidity, including current and potential future securitized obligations and
our $1.5 billion of revolving credit facilities.


RESTRICTIONS ON DIVIDENDS TO CENDANT

     Pursuant to a covenant in our indenture with the trustee relating to our
medium-term notes, we are restricted from paying dividends, making
distributions, or making loans to Cendant to the extent that such payments are
collectively in excess of 40% of our consolidated net income (as defined in the
covenant) for each fiscal year, provided, however, that we can distribute to
Cendant 100% of any extraordinary gains from asset sales and capital
contributions previously made to us by Cendant. Notwithstanding the foregoing,
we are prohibited under such covenant from paying dividends or making loans to
Cendant if upon giving effect to such dividends and/or loan, our debt to equity
ratio exceeds 8 to 1, at the time of the dividend or loan, as the case may be.


LIQUIDITY AND CAPITAL RESOURCES -- DISCONTINUED OPERATIONS

     Contribution of Fuel Card Business Subsidiaries by Cendant. Cendant
contributed its fuel card subsidiaries, Wright Express Corporation ("WEX") and
The Harpur Group, Ltd. ("Harpur"), to us in April 1999 which were included
within our fleet business segment. As both entities were under common control,
such transaction has been accounted for in a manner similar to a pooling of
interests. Accordingly, our historical financial results have been restated as
if the Company, WEX and Harpur had operated as one entity since inception. The
operating results of Harpur are included from January 20, 1998, the date on
which Harpur was acquired by Cendant pursuant to a purchase business
combination and, accordingly, when common control was established.

     Divestiture. On June 30, 1999, we completed the disposition of our fleet
businesses, pursuant to an agreement with Avis Rent A Car, Inc. ("ARAC").
Pursuant to the agreement, ARAC acquired the net assets of our fleet segment
through the assumption and subsequent repayment of $1.44 billion of
intercompany debt and the issuance to us of $360 million of convertible
preferred stock of Avis Fleet Leasing and Management Corporation, a
wholly-owned subsidiary of ARAC. Coincident to the closing of the transaction,
ARAC refinanced the assumed debt under management programs which was payable to
us. Accordingly, we also received from ARAC $3.0 billion in cash proceeds and a
$30 million receivable. Utilizing the cash proceeds from the fleet businesses
disposition, we made a cash dividend


                                       11
<PAGE>

payment to Cendant totaling $1.1 billion. We recorded a net gain on the sale of
discontinued operations of $887 million ($871 million, after tax). The fleet
businesses disposition was structured as a tax-free reorganization and,
accordingly, no tax provision has been recorded on a majority of the gain.
However, pursuant to a recent interpretive ruling, the Internal Revenue Service
("IRS") has taken the position that similarly structured transactions do not
qualify as tax-free reorganizations under Internal Revenue Code Section
368(a)(1)(A). If the transaction is not considered a tax-free reorganization,
the resultant incremental liability could range between $10 million and $170
million depending upon certain factors including utilization of tax attributes
and contractual indemnification provisions. Notwithstanding the IRS
interpretive ruling, we believe that, based upon analysis of current tax law,
our position would prevail, if challenged.


CASH FLOWS

     We generated $1.3 billion of cash flows from continuing operations in 1999
representing a $1.4 billion increase from 1998. The increase in cash flows from
operations was primarily due to a $2.1 billion net reduction in mortgage loans
held for sale, which reflects larger loan sales to the secondary markets in
proportion to loan originations.

     We generated $1.2 billion in cash flows from investing activities in 1999,
representing a $1.5 billion increase from 1998. The incremental cash flows in
1999 from investing activities was primarily attributable to $1.8 billion in
net proceeds from the sale of discontinued operations (the fleet businesses).
Additionally, we increased our cash investment in management and mortgage
programs by $227 million.

     We used net cash of $2.7 billion in financing activities in 1999 compared
to providing net cash of $700 million for such activities in 1998. The increase
of $3.4 billion of cash flows used in financing activities during 1999 was
primarily due to repayments of borrowings.


LITIGATION

     Since the April 15, 1998 announcement by Cendant of the discovery of
accounting irregularities in the former CUC business units of our Parent
Company, approximately 70 lawsuits claiming to be class actions, two lawsuits
claiming to be brought derivatively on Cendant's behalf and several other
lawsuits and arbitration proceedings have been commenced in various courts and
other forms against Cendant and other defendants by or on behalf of persons
claiming to have purchased or otherwise acquired securities or options issued
by CUC or Cendant between May 1995 and August 1998. The Court has ordered
consolidation of many of the actions.

     The SEC and the United States Attorney for the District of New Jersey are
conducting investigations relating to the matters referenced above. The SEC
staff has advised Cendant that its inquiry should not be construed as an
indication by the SEC or its staff that any violations of law have occurred. As
a result of the findings from Cendant's internal investigations, Cendant made
all financial statement adjustments considered necessary. Although Cendant can
provide no assurances that additional adjustments will not be necessary as a
result of these government investigations, Cendant does not expect that
additional adjustments will be necessary.

     On December 7, 1999, Cendant announced that it reached a preliminary
agreement to settle the principal securities class action pending against
Cendant in the U.S. District Court in Newark, New Jersey relating to the
aforementioned class action lawsuits. Under the agreement, Cendant would pay
the class members approximately $2.85 billion in cash. The settlement remains
subject to execution of a definitive settlement agreement and approval by the
U.S. District Court. If the preliminary settlement is not approved by the U.S.
District Court, Cendant can make no assurances that the final outcome or
settlement of such proceedings will not be for an amount greater than that set
forth in the preliminary agreement.

     The proposed settlements do not encompass all litigation asserting claims
associated with Cendant's accounting irregularities. Cendant does not believe
that it is feasible to predict or determine the final outcome or resolution of
these unresolved proceedings. We do not believe that the impact of such
unresolved proceedings would be material to our consolidated financial position
or liquidity.


                                       12
<PAGE>

OTHER INITIATIVES

     We continue to explore ways to increase efficiencies and productivity and
to reduce the cost structures of our respective businesses. Such actions could
include downsizing, consolidating, restructuring or other related efforts,
which we anticipate would be funded through current operations. No assurance
may be given that any plan of action will be undertaken or completed.


YEAR 2000

     The following disclosure is a Year 2000 readiness disclosure statement
pursuant to the Year 2000 Readiness and Disclosure Act:

     In order to minimize or eliminate the effect of the Year 2000 risk on our
business systems and applications, we identified, evaluated, implemented and
tested changes to our computer systems, applications and software necessary to
achieve Year 2000 compliance. Our computer systems and equipment successfully
transitioned to the Year 2000 with no material issues. We continue to keep our
Year 2000 project management in place to monitor latent problems that could
surface at key dates or events in the future. We do not anticipate any
significant problems related to these events. The total cost of our Year 2000
compliance plan was approximately $8 million. We expensed and capitalized the
costs to complete the compliance plan in accordance with appropriate accounting
policies.


IMPACT OF NEW ACCOUNTING PRONOUNCEMENTS

     In June 1999, the Financial Accounting Standards Board ("FASB") issued
Statement of Financial Accounting Standards ("SFAS") No. 137, "Accounting for
Derivative Instruments and Hedging Activities -- Deferral of the Effective Date
of FASB Statement No. 133." SFAS No. 137 defers the effective date of SFAS No.
133, "Accounting for Derivative Instruments and Hedging Activities," issued in
June 1998, to fiscal years commencing after June 15, 2000. SFAS No. 133
requires that all derivatives be recorded in the Consolidated Balance Sheets as
assets or liabilities and measured at fair value. If the derivative does not
qualify as a hedging instrument, changes in fair value are to be recognized in
net income. If the derivative does qualify as a hedging instrument, changes in
fair value are to be recognized either in net income or other comprehensive
income consistent with the asset or liability being hedged. We have developed
an implementation plan to adopt SFAS No. 133. Completion of the implementation
plan and determination of the impact of adopting SFAS No. 133 is expected to be
completed by the fourth quarter of 2000. We will adopt SFAS No. 133 on January
1, 2001, as required.

     In December 1999, the Securities and Exchange Commission issued Staff
Accounting Bulletin ("SAB") No. 101 "Revenue Recognition in Financial
Statements." SAB No. 101 draws upon the existing accounting rules and explains
those rules, by analogy, to other transactions that the existing rules do not
specifically address. We will adopt SAB No. 101 on January 1, 2000, as
required, and do not expect such adoption to have a material impact on our
Consolidated Financial Statements.


FORWARD-LOOKING STATEMENTS

     We make statements about our future results in this Annual Report that may
constitute "forward-looking" statements within the meaning of the Private
Securities Litigation Reform Act of 1995. These statements are based on our
current expectations and the current economic environment. We caution you that
these statements are not guarantees of future performance. They involve a
number of risks and uncertainties that are difficult to predict. Our actual
results could differ materially from those expressed or implied in the
forward-looking statements. Important assumptions and other important factors
that could cause our actual results to differ materially from those in the
forward-looking statements, include, but are not limited to:

    o the resolution or outcome of the pending litigation and government
      investigations relating to the previously announced accounting
      irregularities at our Parent Company;

    o our ability to develop and implement operational and financial systems
      to manage rapidly growing operations;


                                       13
<PAGE>

    o competition in our existing and potential future lines of business;

    o our ability to obtain financing on acceptable terms to finance our
      existing businesses and growth in such businesses and our ability to
      operate within the limitations imposed by financing arrangements; and

    o the effect of changes in the level and volatility of current interest
      rates.

     We derived the forward-looking statements in this Annual Report from the
foregoing factors and from other factors and assumptions, and the failure of
such assumptions to be realized as well as other factors may also cause actual
results to differ materially from those projected. We assume no obligation to
publicly correct or update these forward-looking statements to reflect actual
results, changes in assumptions or changes in other factors affecting such
forward-looking statements or if we later become aware that they are not likely
to be achieved.


ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

     The Company uses various financial instruments, particularly interest rate
and currency swaps, forward delivery commitments, futures and options contracts
and currency forwards, to manage and reduce the interest rate risk related
specifically to its committed mortgage pipeline, mortgage loan inventory,
mortgage servicing rights, mortgage-backed securities, and debt. The Company
also uses foreign exchange forwards to manage and reduce the foreign currency
exchange rate risk related to its foreign currency denominated translational
exposures. The Company is exclusively an end user of these instruments, which
are commonly referred to as derivatives. The Company does not engage in
trading, market-making, or other speculative activities in the derivatives
markets. The Company's derivative financial instruments are designated as
hedges of underlying exposures, as those instruments demonstrate high
correlation in relation to the asset or transaction being hedged. More detailed
information about these financial instruments is provided in Notes 8 and 9 to
the Consolidated Financial Statements.

     Interest and currency rate risks are the principal market exposures of the
      Company.

    o Interest rate movements in one country as well as relative interest rate
      movements between countries can materially impact the Company's
      profitability. The Company's primary interest rate exposure is to
      interest rate fluctuations in the United States, specifically long-term
      U.S. Treasury and mortgage interest rates due to their impact on
      mortgagor prepayments, mortgage loans held for sale, and anticipated
      mortgage production arising from commitments issued and LIBOR and
      commercial paper interest rates due to their impact on variable rate
      borrowings. The Company anticipates that such interest rates will remain
      a primary market exposure of the Company for the foreseeable future.

    o The Company's primary foreign currency rate exposure is to exchange rate
      fluctuations of the British pound sterling. The Company anticipates that
      such foreign currency exchange rate will remain a primary market exposure
      of the Company for the foreseeable future.

     The Company assesses its market risk based on changes in interest and
foreign currency exchange rates utilizing a sensitivity analysis. The
sensitivity analysis measures the potential loss in earnings, fair values, and
cash flows based on a hypothetical 10% change (increase and decrease) in
interest and currency rates.

     The Company uses a discounted cash flow model in determining the fair
market value of investment in leases and leased vehicles, relocation
receivables, equity advances on homes, mortgages, commitments to fund
mortgages, mortgage servicing rights and mortgage-backed securities. The
primary assumptions used in these models are prepayment speeds and discount
rates. In determining the fair market value of mortgage servicing rights and
mortgage-backed securities, the models also utilize credit losses and mortgage
servicing revenues and expenses as primary assumptions. In addition, for
commitments to fund mortgages, the borrowers propensity to close their mortgage
loan under the commitment is used as a primary assumption. For mortgages and
commitments to fund mortgages forward delivery contracts and options, the
Company uses an option-adjusted spread ("OAS") model in determining the impact
of interest rate shifts. The Company also utilizes the OAS model to determine
the impact of interest rate


                                       14
<PAGE>

shifts on mortgage servicing rights and mortgage-backed securities. The primary
assumption in an OAS model is the implied market volatility of interest rates
and prepayment speeds and the same primary assumptions used in determining fair
market value.

     The Company uses a duration-based model in determining the impact of
interest rate shifts on its debt portfolio and interest rate derivatives
portfolios. The primary assumption used in these models is that a 10% increase
or decrease in the benchmark interest rate produces a parallel shift in the
yield curve across all maturities.

     The Company uses a current market pricing model to assess the changes in
the value of the U.S. dollar on foreign currency denominated derivatives and
monetary assets and liabilities. The primary assumption used in these models is
a hypothetical 10% weakening or strengthening of the U.S. dollar against all
currency exposures of the Company at December 31, 1999 and 1998.

     The Company's total market risk is influenced by a wide variety of factors
including the volatility present within the markets and the liquidity of the
markets. There are certain limitations inherent in the sensitivity analyses
presented. While probably the most meaningful analysis permitted, these "shock
tests" are constrained by several factors, including the necessity to conduct
the analysis based on a single point in time and the inability to include the
complex market reactions that normally would arise from the market shifts
modeled.

     The Company used December 31, 1999 and 1998 market rates on its
instruments to perform the sensitivity analyses separately for each of the
Company's market risk exposures -- interest and currency rate instruments. The
estimates are based on the market risk sensitive portfolios described in the
preceding paragraphs and assume instantaneous, parallel shifts in interest rate
yield curves and exchange rates.

     The Company has determined that the impact of a 10% change in interest and
foreign currency exchange rates and prices on its earnings, fair values and
cash flows would not be material.

     While these results may be used as benchmarks, they should not be viewed
as forecasts.


ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

     See Financial Statement Index commencing on page F-1 hereof.


ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE

   None.


                                   PART III


ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

     Not applicable.


ITEM 11. EXECUTIVE COMPENSATION

     Not applicable.


ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

   Not applicable.


ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     Not applicable.

                                       15
<PAGE>

                                    PART IV


ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON
         FORM 8-K


   ITEM 14(a)(1) FINANCIAL STATEMENTS


       See Financial Statement Index commencing on page F-1 hereof.


     ITEM 14(a)(3) EXHIBITS


     See Exhibit Index.


     ITEM 14(b) REPORTS ON FORM 8-K

     ON December 17, 1999, we filed a current report on Form 8-k to report under
Item 5 our Parent Company's preliminary settlement of its common stock class
action litigation.

                                       16
<PAGE>

                                  SIGNATURES


     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly cause this report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                                        PHH CORPORATION


                                        By: /s/ Richard A. Smith
                                           ---------------------
                                           Richard A. Smith
                                           President


                                        March 9, 2000


     Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below by the following persons on behalf of the
registrant and in the capacities and on the dates indicated:


Principal Executive Officer:


/s/ Richard A. Smith
- ---------------------
Richard A. Smith
President


Principal Financial Officer:


/s/ Duncan H. Cocroft
- ---------------------
Duncan H. Cocroft
Executive Vice President,
Chief Financial Officer


Principal Accounting Officer:


/s/ Jon F. Danski
- ---------------------
Jon F. Danski
Executive Vice President, Finance


Board of Directors:


/s/ James E. Buckman
- ---------------------
James E. Buckman
Director


/s/ Stephen P. Holmes
- ---------------------
Stephen P. Holmes
Director


                                       17
<PAGE>

                         INDEX TO FINANCIAL STATEMENTS




<TABLE>
<CAPTION>
                                                                                              PAGE
                                                                                             -----
<S>                                                                                          <C>
Independent Auditors' Report                                                                  F-2

Consolidated Statements of Operations for the years ended December 31, 1999, 1998 and 1997    F-3

Consolidated Balance Sheets as of December 31, 1999 and 1998                                  F-4

Consolidated Statements of Cash Flows for the years ended December 31, 1999, 1998 and 1997    F-5

Consolidated Statements of Shareholder's Equity for the years ended December 31, 1999,
  1998 and 1997                                                                               F-6

Notes to Consolidated Financial Statements                                                    F-7
</TABLE>


                                      F-1
<PAGE>

                         INDEPENDENT AUDITORS' REPORT


To the Board of Directors and Shareholder of
PHH Corporation


     We have audited the accompanying consolidated balance sheets of PHH
Corporation and its subsidiaries (the "Company"), a wholly-owned subsidiary of
Cendant Corporation, as of December 31, 1999 and 1998 and the related
consolidated statements of operations, cash flows and shareholder's equity for
each of the three years in the period ended December 31, 1999. These
consolidated financial statements are the responsibility of the Company's
management. Our responsibility is to express an opinion on the consolidated
financial statements based on our audits.


We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of
material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements. An audit
also includes assessing the accounting principles used and significant
estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.


In our opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the consolidated financial position of the
Company at December 31, 1999 and 1998 and the consolidated results of its
operations and its cash flows for each of the three years in the period ended
December 31, 1999 in conformity with generally accepted accounting principles.




/s/ Deloitte & Touche LLP
Parsippany, New Jersey
February 28, 2000


                                      F-2
<PAGE>

                       PHH CORPORATION AND SUBSIDIARIES
                     CONSOLIDATED STATEMENTS OF OPERATIONS
                                 (IN MILLIONS)



<TABLE>
<CAPTION>
                                                                           YEAR ENDED DECEMBER 31,
                                                                       --------------------------------
                                                                          1999       1998        1997
                                                                       ---------   --------   ---------
<S>                                                                    <C>         <C>        <C>
REVENUES
 Service fees:
   Relocation services (net of interest costs of $24, $27 and $32)      $  408      $ 436       $ 410
   Mortgage services (net of amortization of mortgage servicing
    rights and interest costs of $227, $221 and $181)                      397        353         179
                                                                        ------      -----       -----
 Service fees, net                                                         805        789         589
 Other                                                                      25         19          --
                                                                        ------      -----       -----
Net revenues                                                               830        808         589
                                                                        ------      -----       -----
EXPENSES
 Operating                                                                 425        387         343
 General and administrative                                                 75        105          99
 Depreciation and amortization                                              36         26          13
 Merger-related costs and other unusual charges (credits)                   --        (19)        190
                                                                        ------      -----       -----
Total expenses                                                             536        499         645
                                                                        ------      -----       -----
INCOME (LOSS) BEFORE INCOME TAXES                                          294        309         (56)
Provision for income taxes                                                 112        124          15
                                                                        ------      -----       -----
INCOME (LOSS) FROM CONTINUING OPERATIONS                                   182        185         (71)
Discontinued operations:
 Income from discontinued operations, net of tax                            34        108          27
 Gain on sale of discontinued operations, net of tax                       871         --          --
                                                                        ------      -----       -----
NET INCOME (LOSS)                                                       $1,087      $ 293       $ (44)
                                                                        ======      =====       =====
</TABLE>

                See Notes to Consolidated Financial Statements.

                                      F-3
<PAGE>

                       PHH CORPORATION AND SUBSIDIARIES
                          CONSOLIDATED BALANCE SHEETS
                       (IN MILLIONS, EXCEPT SHARE DATA)




<TABLE>
<CAPTION>
                                                                                   DECEMBER 31,
                                                                             ------------------------
                                                                                 1999          1998
                                                                             ------------   ---------
<S>                                                                          <C>            <C>
ASSETS
 Cash and cash equivalents                                                      $   80       $  281
 Accounts and notes receivable, net of allowance for doubtful accounts of
   $7 and $5                                                                       566          458
 Property and equipment, net                                                       167          150
 Investment in convertible preferred stock                                         369           --
 Other assets                                                                      379          256
 Net assets of discontinued operations                                              --          967
                                                                                ------       ------
Total assets exclusive of assets under programs                                  1,561        2,112
                                                                                ------       ------
Assets under management and mortgage programs
 Relocation receivables                                                            530          659
 Mortgage loans held for sale                                                    1,112        2,416
 Mortgage servicing rights                                                       1,084          636
                                                                                ------       ------
                                                                                 2,726        3,711
                                                                                ------       ------
TOTAL ASSETS                                                                    $4,287       $5,823
                                                                                ======       ======
LIABILITIES AND SHAREHOLDER'S EQUITY
 Accounts payable and accrued liabilities                                       $  447       $  708
 Deferred income                                                                    32           27
                                                                                ------       ------
Total liabilities exclusive of liabilities under programs                          479          735
                                                                                ------       ------
Liabilities under management and mortgage programs
 Debt                                                                            2,314        3,692
 Deferred income taxes                                                             310          198
                                                                                ------       ------
                                                                                 2,624        3,890
                                                                                ------       ------
Commitments and contingencies (Note 10)
Shareholder's equity
 Preferred stock -- authorized 3,000,000 shares; none issued and
   outstanding                                                                      --           --
 Common stock, no par value -- authorized 75,000,000 shares; issued and
   outstanding 1,000 shares                                                        512          480
 Retained earnings                                                                 674          745
 Accumulated other comprehensive loss                                               (2)         (27)
                                                                                ------       ------
Total shareholder's equity                                                       1,184        1,198
                                                                                ------       ------
TOTAL LIABILITIES AND SHAREHOLDER'S EQUITY                                      $4,287       $5,823
                                                                                ======       ======
</TABLE>

                See Notes to Consolidated Financial Statements.

                                      F-4
<PAGE>

                       PHH CORPORATION AND SUBSIDIARIES
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN MILLIONS)



<TABLE>
<CAPTION>
                                                                                             YEAR ENDED DECEMBER 31,
                                                                                   --------------------------------------------
                                                                                        1999           1998           1997
                                                                                   -------------- -------------- --------------
<S>                                                                                <C>            <C>            <C>
OPERATING ACTIVITIES
Net income (loss)                                                                    $  1,087       $    293       $    (44)
Adjustments to reconcile net income (loss) to net cash
 provided by (used in) operating activities:
 Income from discontinued operations, net of tax                                          (34)          (108)           (27)
 Gain on sale of discontinued operations, net of tax                                     (871)            --             --
 Depreciation and amortization                                                             36             26             13
 Gain on sales of mortgage servicing rights                                               (13)           (20)           (16)
 Merger-related costs and other unusual charges (credits)                                  --            (19)           190
 Payments of merger-related costs and other unusual charges (credits)                      (3)           (35)          (119)
Net changes in assets and liabilities from continuing operations:
 Accounts and notes receivable                                                            (53)           (31)           (17)
 Accounts payable and other accrued liabilities                                          (339)           203             78
 Deferred income taxes                                                                    121            166            (30)
 Other, net                                                                               (15)            62             46
                                                                                     --------       --------       --------
NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES FROM CONTINUING OPERATIONS
 EXCLUSIVE OF MANAGEMENT AND MORTGAGE PROGRAMS                                            (84)           537             74
                                                                                     --------       --------       --------
Management and mortgage programs:
 Depreciation and amortization                                                            118            158             96
 Origination of mortgage loans                                                        (25,025)       (26,572)       (12,217)
 Proceeds on sale and payments from mortgage loans held for sale                       26,328         25,792         11,829
                                                                                     --------       --------       --------
                                                                                        1,421           (622)          (292)
                                                                                     --------       --------       --------
NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES FROM CONTINUING OPERATIONS          1,337            (85)          (218)
                                                                                     --------       --------       --------
INVESTING ACTIVITIES
Property and equipment additions                                                          (69)          (106)           (34)
Proceeds from sales of marketable securities                                               14             --             --
Purchases of marketable securities                                                        (50)            --             --
Net proceeds from sale of discontinued operations                                       1,803             --             --
Other, net                                                                                (34)            12             19
                                                                                     --------       --------       --------
NET CASH PROVIDED BY (USED IN) INVESTING ACTIVITIES FROM CONTINUING OPERATIONS
 EXCLUSIVE OF MANAGEMENT AND MORTGAGE PROGRAMS                                          1,664            (94)           (15)
                                                                                     --------       --------       --------
Management and mortgage programs:
 Equity advances on homes under management                                             (7,608)        (6,484)        (6,845)
 Repayment on advances on homes under management                                        7,688          6,624          6,863
 Additions to mortgage servicing rights                                                  (727)          (524)          (270)
 Proceeds from sales of mortgage servicing rights                                         156            119             49
                                                                                     --------       --------       --------
                                                                                         (491)          (265)          (203)
                                                                                     --------       --------       --------
NET CASH PROVIDED BY (USED IN) INVESTING ACTIVITIES FROM CONTINUING OPERATIONS          1,173           (359)          (218)
                                                                                     --------       --------       --------
FINANCING ACTIVITIES
Parent company capital contribution                                                        20             46             90
Payment of dividends                                                                   (1,158)           (97)            (7)
Other, net                                                                                 --             --             22
                                                                                     --------       --------       --------
NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES FROM CONTINUING OPERATIONS
 EXCLUSIVE OF MANAGEMENT AND MORTGAGE PROGRAMS                                         (1,138)           (51)           105
                                                                                     --------       --------       --------
Management and mortgage programs:
 Proceeds received for debt repayment in connection with the sale of discontinued
  operations                                                                            3,017             --             --
 Proceeds from debt issuance or borrowings                                              5,064          3,045          2,730
 Principal payments on borrowings                                                      (7,728)        (2,869)        (1,664)
 Net change in short term borrowings                                                   (1,803)           (65)          (515)
 Net change in fundings to discontinued operations                                       (101)           636           (200)
                                                                                     --------       --------       --------
                                                                                       (1,551)           747            351
                                                                                     --------       --------       --------
NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES FROM CONTINUING OPERATIONS         (2,689)           696            456
                                                                                     --------       --------       --------
Effect of changes in exchange rates on cash and cash equivalents                          (22)            (7)            (9)
Net cash provided by (used in) discontinued operations                                     --             34            (22)
                                                                                     --------       --------       --------
Net increase (decrease) in cash and cash equivalents                                     (201)           279            (11)
Cash and cash equivalents, beginning of period                                            281              2             13
                                                                                     --------       --------       --------
CASH AND CASH EQUIVALENTS, END OF PERIOD                                             $     80       $    281       $      2
                                                                                     ========       ========       ========
</TABLE>

                See Notes to Consolidated Financial Statements.

                                      F-5
<PAGE>

                       PHH CORPORATION AND SUBSIDIARIES
                CONSOLIDATED STATEMENTS OF SHAREHOLDER'S EQUITY
                       (IN MILLIONS, EXCEPT SHARE DATA)




<TABLE>
<CAPTION>
                                                                                      ACCUMULATED
                                                  COMMON STOCK                           OTHER           TOTAL
                                            -------------------------    RETAINED    COMPREHENSIVE   SHAREHOLDER'S
                                                 SHARES       AMOUNT     EARNINGS    INCOME/(LOSS)      EQUITY
                                            ---------------- -------- ------------- --------------- --------------
<S>                                         <C>              <C>      <C>           <C>             <C>
BALANCE AT JANUARY 1, 1997                      34,956,835    $  101    $   600          $ (8)         $   693
COMPREHENSIVE LOSS:
 Net loss                                               --        --        (44)           --
 Currency translation adjustment                        --        --         --            (9)
TOTAL COMPREHENSIVE LOSS                                --        --         --            --              (53)
Cash dividends declared                                 --        --         (7)           --               (7)
Stock option plan transactions                     876,264        22         --            --               22
Retirement of common stock                     (35,832,099)       --         --            --               --
Parent company capital contribution                     --       166         --            --              166
                                               -----------    ------    -------          ----          -------
BALANCE AT DECEMBER 31, 1997                         1,000       289        549           (17)             821
COMPREHENSIVE INCOME:
 Net income                                             --        --        293            --
 Currency translation adjustment                        --        --         --           (10)
TOTAL COMPREHENSIVE INCOME                              --        --         --            --              283
Cash dividends declared                                 --        --        (97)           --              (97)
Parent company capital contribution                     --       191         --            --              191
                                               -----------    ------    -------          ----          -------
BALANCE AT DECEMBER 31, 1998                         1,000       480        745           (27)           1,198
COMPREHENSIVE INCOME:
 Net income                                             --        --      1,087            --
 Unrealized loss on marketable securities,
   net of tax of $1                                     --        --         --            (1)
 Currency translation adjustment                        --        --         --           (22)
 Reclassification adjustment, net of tax
   of $0                                                --        --         --            48
TOTAL COMPREHENSIVE INCOME                              --        --         --            --            1,112
Cash dividend declared                                  --        --     (1,158)           --           (1,158)
Parent company capital contribution                     --        32         --            --               32
                                               -----------    ------    -------          ----          -------
BALANCE AT DECEMBER 31, 1999                         1,000    $  512    $   674          $ (2)         $ 1,184
                                               ===========    ======    =======          ====          =======
</TABLE>

                See Notes to Consolidated Financial Statements.

                                      F-6
<PAGE>

                       PHH CORPORATION AND SUBSIDIARIES
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS



1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

   BASIS OF PRESENTATION
   PHH Corporation is a provider of relocation and mortgage services. The
   Consolidated Financial Statements include the accounts of PHH Corporation
   and its wholly-owned subsidiaries (collectively, the "Company"). The
   Company is a wholly-owned subsidiary of Cendant Corporation ("Cendant" or
   the "Parent Company"). Pursuant to certain covenant requirements in the
   indentures under which the Company issues debt, the Company continues to
   operate and maintain its status as a separate public reporting entity,
   which is the basis under which the accompanying Consolidated Financial
   Statements and Notes thereto are presented. In presenting the Consolidated
   Financial Statements, management makes estimates and assumptions that
   affect reported amounts and related disclosures. Estimates, by their
   nature, are based on judgement and available information. As such, actual
   results could differ from those estimates. Certain reclassifications and
   format changes have been made to prior year amounts to conform to the
   current year presentation. Unless otherwise noted, all dollar amounts
   presented are in millions.

   CASH AND CASH EQUIVALENTS
   The Company considers highly liquid investments purchased with an original
   maturity of three months or less to be cash equivalents.

   DEPRECIATION AND AMORTIZATION
   Property and equipment is depreciated based upon a straight-line method
   over the estimated useful lives of the related assets. Amortization of
   leasehold improvements is computed utilizing the straight-line method over
   the estimated lives of the related assets or the lease term, if shorter.

   ASSET IMPAIRMENT
   The Company periodically evaluates the recoverability of its long-lived
   assets, comparing the respective carrying values to the current and
   expected future cash flows, on an undiscounted basis, to be generated from
   such assets.

   REVENUE RECOGNITION AND BUSINESS OPERATIONS
   Relocation. Relocation services provided by the Company include
   facilitating the purchase and resale of the transferee's residence,
   providing equity advances on the transferee's residence and home management
   services. The home is purchased under a contract of sale and the Company
   obtains a deed to the property; however, it does not generally record the
   deed or transfer title. Transferring employees are provided equity advances
   on the home based on their ownership equity of the appraised home value.
   The mortgage is generally retired concurrently with the advance of the
   equity and the purchase of the home. Based on its client agreements, the
   Company is given parameters under which it negotiates for the ultimate sale
   of the home. The gain or loss on resale is generally borne by the client
   corporation. In certain transactions, the Company will assume the risk of
   loss on the sale of homes; however, in such transactions, the Company will
   control all facets of the resale process, thereby, limiting its exposure.

   While homes are held for resale, the amount funded for such homes carry an
   interest charge computed at a floating rate. Direct costs of managing the
   home during the period the home is held for resale, including property
   taxes and repairs and maintenance, are generally borne by the client
   corporation. The client corporation generally advances funds to cover a
   portion of such carrying costs.

   Revenues and related costs associated with the purchase and resale of a
   transferee's residence are recognized as services are provided. Relocation
   services revenue is generally recorded net of costs reimbursed by client
   corporations and interest expense incurred to fund the purchase of a
   transferee's residence. Revenue for other fee-based programs, such as home
   marketing assistance, household goods moves and destination services are
   recognized over the periods in which the services are provided and the
   related expenses are incurred.


                                      F-7
<PAGE>

   Mortgage. Loan origination fees, commitment fees paid in connection with
   the sale of loans, and certain direct loan origination costs associated
   with loans are deferred until such loans are sold. Mortgage loans are
   recorded at the lower of cost or market value on an aggregate basis. Sales
   of mortgage loans are generally recorded on the date a loan is delivered to
   an investor. Gains or losses on sales of mortgage loans are recognized
   based upon the difference between the selling price and the carrying value
   of the related mortgage loans sold. See Note 5 -- Mortgage Loans Held For
   Sale.

   Fees received for servicing loans owned by investors are credited to income
   when earned. Costs associated with loan servicing are charged to expense as
   incurred.

   Mortgage servicing rights ("MSRs") are amortized over the estimated life of
   the related loan portfolio in proportion to projected net servicing
   revenues. Such amortization is recorded as a reduction of net servicing
   revenue in the Consolidated Statements of Operations. The Company estimates
   future prepayment rates based on current interest rate levels, other
   economic conditions, and market forecasts, as well as relevant
   characteristics of the servicing portfolio, such as loan types, interest
   rate stratification and recent prepayment experience. Gains or losses on
   the sale of MSRs are recognized when title and all risks and rewards have
   irrevocably passed to the buyer and there are no significant unresolved
   contingencies. See Note 6 -- Mortgage Servicing Rights.

   PARENT COMPANY STOCK OPTION PLANS
   Certain executives and employees of the Company participate in stock option
   plans sponsored and administered by the Parent Company. The Company does
   not sponsor or maintain any stock option plans. Accounting Principles Board
   ("APB") Opinion No. 25 is applied in accounting for options issued under
   the Parent Company's plans. Under APB No. 25, because the exercise prices
   of the stock options are equal to or greater than the market prices of the
   underlying Parent Company stock on the date of grant, no compensation
   expense is recognized.

   In connection with the disposition of the fleet businesses, Parent Company
   stock options associated with certain employees of the Company's fleet
   businesses were modified. Accordingly, additional compensation cost of $14
   million was recognized and was included in the calculation of the net gain
   on the sale of discontinued operations. See Note 2 -- Discontinued
   Operations.

   RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS
   In June 1999, the Financial Accounting Standards Board ("FASB") issued
   Statement of Financial Accounting Standards ("SFAS") No. 137, "Accounting
   for Derivative Instruments and Hedging Activities -- Deferral of the
   Effective Date of FASB Statement No. 133." SFAS No. 137 defers the
   effective date of SFAS No. 133, "Accounting for Derivative Instruments and
   Hedging Activities," issued in June 1998, to fiscal years commencing after
   June 15, 2000. SFAS No. 133 requires that all derivatives be recorded in
   the Consolidated Balance Sheets as assets or liabilities and measured at
   fair value. If the derivative does not qualify as a hedging instrument,
   changes in fair value are to be recognized in net income. If the derivative
   does qualify as a hedging instrument, changes in fair value are to be
   recognized either in net income or other comprehensive income consistent
   with the asset or liability being hedged. The Company has developed an
   implementation plan to adopt SFAS No. 133. Completion of the implementation
   plan and determination of the impact of adopting SFAS No. 133 is expected
   to be completed by the fourth quarter of 2000. The Company will adopt SFAS
   No. 133 on January 1, 2001, as required.

   In December 1999, the Securities and Exchange Commission ("SEC") issued Staff
   Accounting Bulletin ("SAB") No. 101 "Revenue Recognition in Financial
   Statements." SAB No. 101 draws upon the existing accounting rules and
   explains those rules, by analogy, to other transactions that the existing
   rules do not specifically address. The Company will adopt SAB No. 101 on
   January 1, 2000, as required, and does not expect such adoption to have a
   material impact on the Consolidated Financial Statements.


2. DISCONTINUED OPERATIONS

   Contribution of Fuel Card Subsidiaries by Parent Company. In April 1999,
   the Parent Company contributed its fuel card subsidiaries, Wright Express
   Corporation ("WEX") and The Harpur Group, Ltd. ("Harpur"), to the Company
   which were included within the fleet businesses. As both entities


                                      F-8
<PAGE>

   were under common control, such transaction has been accounted for in a
   manner similar to a pooling of interests. Accordingly, financial results
   for the years ended December 31, 1998 and 1997 have been previously
   restated as if the Company, WEX and Harpur had operated as one entity since
   inception. However, the operating results of Harpur are included from
   January 20, 1998, the date on which Harpur was acquired by the Parent
   Company pursuant to a purchase business combination and, accordingly, the
   date on which common control was established.

   Divestiture. On June 30, 1999, the Company completed the divestiture of the
   fleet businesses pursuant to an agreement between the Company and Avis Rent
   A Car, Inc. ("ARAC"). Pursuant to the agreement, ARAC acquired the net
   assets of the fleet businesses through the assumption and subsequent
   repayment of $1.44 billion of intercompany debt and the issuance of $360
   million of convertible preferred stock of Avis Fleet Leasing and Management
   Corporation ("Avis Fleet"), a wholly-owned subsidiary of ARAC. During 1999,
   the Company received dividends of $9 million, which increased the basis of
   the underlying preferred stock investment (such amount is included as a
   component of other revenue in the Consolidated Statements of Operations).
   Coincident with the closing of the transaction, ARAC refinanced the assumed
   debt under management programs which was payable to the Company.
   Accordingly, the Company also received from ARAC $3.0 billion of cash
   proceeds and a $30 million receivable. The Company used proceeds of $1.8
   billion to repay outstanding fleet financing arrangements. Additionally
   utilizing the cash proceeds, the Company made dividend payments to Cendant
   totaling $1.1 billion.

   The convertible preferred stock of Avis Fleet is convertible into
   non-voting common stock of ARAC at the Company's option upon the
   satisfaction of certain conditions, including the per share price of ARAC
   Class A common stock equaling or exceeding $50 per share and the fleet
   businesses attaining certain EBITDA (earnings before interest, income
   taxes, depreciation and amortization) thresholds, as defined. There are
   additional circumstances upon which the shares of Avis Fleet convertible
   preferred stock are automatically or mandatorily convertible into ARAC
   non-voting common stock.

   The Company realized a net gain on the disposition of the fleet businesses
   of $887 million ($871 million, after tax) which included income from
   operations, subsequent to the measurement date of $6 million. The realized
   gain is net of approximately $90 million of transaction costs. The fleet
   businesses disposition was structured as a tax-free reorganization and,
   accordingly, no tax provision has been recorded on a majority of the gain.
   However, pursuant to a recent interpretive ruling, the Internal Revenue
   Service ("IRS") has taken the position that similarly structured
   transactions do not qualify as tax-free reorganizations under the Internal
   Revenue Code Section 368(a)(1)(A). If the transaction is not considered a
   tax free reorganization, the resultant incremental liability could range
   between $10 million and $170 million depending upon certain factors
   including utilization of tax attributes and contractual indemnification
   provisions. Notwithstanding the IRS interpretive ruling, the Company
   believes that, based upon analysis of current tax law, its position would
   prevail, if challenged.

   Summarized financial data of the Company's fleet businesses, inclusive of
   WEX and Harpur, is as follows:


   STATEMENTS OF OPERATIONS


<TABLE>
<CAPTION>
                                   YEAR ENDED DECEMBER 31,
                                  -------------------------
                                   1999     1998      1997
                                  ------   ------   -------
<S>                               <C>      <C>      <C>
   Net revenues                    $166     $383     $324
                                   ====     ====     ====
   Income before income taxes      $ 52     $152     $ 59
   Provision for income taxes        18       44       32
                                   ----     ----     ----
   Net income                      $ 34     $108     $ 27
                                   ====     ====     ====
</TABLE>

                                      F-9
<PAGE>

     BALANCE SHEET


<TABLE>
<CAPTION>
                                                                DECEMBER 31,
                                                                    1998
                                                               -------------
<S>                                                            <C>
   Total assets exclusive of assets under programs               $    893
   Assets under management programs                                 3,801
   Total liabilities exclusive of liabilities under programs         (379)
   Liabilities under management programs                           (3,348)
                                                                 --------
   Net assets of discontinued operations                         $    967
                                                                 ========
</TABLE>

3. MERGER-RELATED COSTS AND OTHER UNUSUAL CHARGES (CREDITS)

   The Company incurred merger-related costs and other unusual charges
   ("Unusual Charges") in 1997 of $251 million primarily associated with its
   mergers with HFS Incorporated ("HFS") (the "HFS Merger") and CUC
   International, Inc. ("CUC") (the "Cendant Merger") of which $190 million
   related to continuing operations and $61 million related to businesses
   which have been discontinued. Liabilities associated with Unusual Charges
   are classified as a component of accounts payable and accrued liabilities.
   The personnel related liabilities remaining at December 31, 1999 relate to
   future severance and benefit payments, and the remaining facility related
   liabilities represent future lease termination payments. The utilization of
   such liabilities from inception is summarized by category of expenditure
   and by charge as follows:




<TABLE>
<CAPTION>
                             NET                                              BALANCE AT                 BALANCE AT
                           UNUSUAL      1997         1998          1998      DECEMBER 31,    1999       DECEMBER 31,
                           CHARGES   REDUCTIONS   REDUCTIONS   ADJUSTMENTS       1998      REDUCTIONS      1999
                          --------- ------------ ------------ ------------- -------------- ---------- -------------
<S>                       <C>       <C>          <C>          <C>           <C>            <C>        <C>
  Professional fees         $  14      $ (14)       $  (4)        $  4            $--         $--          $--
  Personnel related           148        (95)         (23)         (19)            11          (2)           9
  Business terminations        69        (67)           4           (6)            --          --           --
  Facility related and
  other                        20         (5)         (11)           1              5          (2)           3
                            -----      -----        -----         -----           ---         ---          ---
  Total Unusual Charges       251       (181)         (34)         (20)            16          (4)          12
  Reclassification for
    discontinued
    operations                (61)        56            4            1             --          --           --
                            -----      -----        -----         -----           ---         ---          ---
  Total Unusual Charges
    related to continuing
    operations              $ 190      $(125)       $ (30)        $(19)           $16         $(4)         $12
                            =====      =====        =====         =====           ===         ====         ===

  HFS Merger                $ 209      $(151)       $ (20)        $(24)           $14         $(3)         $11
  Cendant Merger               42        (30)         (14)           4              2          (1)           1
                            -----      -----        -----         -----           ---         ---          ---
  Total Unusual Charges       251       (181)         (34)         (20)            16          (4)          12
  Reclassification for
    discontinued
    operations                (61)        56            4            1             --          --           --
                            -----      -----        -----         -----           ---         ---          ---
  Total Unusual Charges
    related to continuing
    operations              $ 190      $(125)       $ (30)        $(19)           $16         $(4)         $12
                            =====      =====        =====         =====           ===         ====         ===
</TABLE>

   HFS MERGER CHARGE

   The Company incurred $223 million of Unusual Charges in the second quarter
   of 1997 primarily associated with the HFS Merger. During the fourth quarter
   of 1997, as a result of changes in estimates, the Company reduced certain
   merger-related liabilities, which resulted in a $14 million credit to
   Unusual Charges. The Company incurred $110 million of professional fees and
   executive compensation expenses directly as a result of the HFS Merger, and
   also incurred $113 million of expenses resulting from reorganization plans
   formulated prior to and implemented as of the merger date. The


                                      F-10
<PAGE>

   HFS Merger afforded the combined company, at such time, an opportunity to
   rationalize its combined corporate infrastructure as well as its businesses
   and enabled the corresponding support and service functions to gain
   organizational efficiencies and maximize profits. Management initiated a
   plan just prior to the HFS Merger to continue the downsizing of fleet
   businesses by reducing headcount and eliminating unprofitable products. In
   addition, management initiated plans to integrate its relocation and
   mortgage origination businesses along with the Parent Company's real estate
   franchise business to capture additional revenues through the referral of
   one business unit's customers to another. Management also formalized a plan
   to centralize the management and headquarter functions of the world's
   largest, second largest and other company-owned corporate relocation
   business unit subsidiaries. The aforementioned reorganization plans
   provided for 450 job reductions which included the elimination of corporate
   functions and facilities in Hunt Valley, Maryland.

   Professional fees of $14 million were primarily comprised of investment
   banking, accounting and legal fees incurred in connection with the HFS
   Merger. Personnel related costs included $136 million associated with
   employee reductions necessitated by the planned and announced consolidation
   of the Company's relocation service businesses worldwide, as well as the
   consolidation of corporate activities. Personnel related charges also
   included termination benefits such as severance, medical and other benefits
   and provided for retirement benefits pursuant to pre-existing contracts
   resulting from a change in control. Several grantor trusts were established
   and funded by the Company in November 1996 to pay such benefits in
   accordance with the terms of the merger agreement. The Company incurred
   business termination charges of $39 million, which represented costs to
   exit certain activities primarily within the Company's fleet businesses.
   Such business termination charges included $35 million of asset write-offs,
   of which $25 million related to businesses which have been discontinued.
   Facility related and other charges included costs associated with contract
   and lease terminations, asset disposals and other charges incurred in
   connection with the consolidation and closure of excess office space.

   During the year ended December 31, 1998, adjustments of $24 million were
   made to Unusual Charges, of which $23 million related to continuing
   operations and $1 million related to businesses which have been
   discontinued. Such adjustments primarily included $19 million of costs
   associated with a change in estimated severance costs. Liabilities of $11
   million remained at December 31, 1999, which were attributable to future
   severance and lease termination payments. The Company anticipates that
   severance will be paid in installments through April 2003 and the lease
   terminations will be paid in installments through August 2002.

   CENDANT MERGER CHARGE
   In connection with the Cendant Merger, in 1997 the Company originally
   recorded a merger-related charge (the "Cendant Merger Charge") of $42
   million. During 1998, an additional $4 million of professional fees were
   expensed as incurred. The Cendant Merger Charge included approximately $30
   million of termination costs associated with discontinued fleet businesses
   and personnel related costs associated with a non-compete agreement, which
   was terminated in December 1997 for which $11 million of outstanding
   obligations were paid in January 1998.


4. PROPERTY AND EQUIPMENT, NET

   Property and equipment, net consisted of:



<TABLE>
<CAPTION>
                                                  ESTIMATED       DECEMBER 31,
                                                 USEFUL LIVES   ----------------
                                                   IN YEARS      1999     1998
                                                -------------   ------   -------
<S>                                             <C>             <C>      <C>
   Land                                              --          $  3     $  9
   Building and leasehold improvements             5 - 50          13       20
   Furniture, fixtures and equipment               3 - 10         237      181
                                                                 ----     ----
                                                                  253      210
   Less accumulated depreciation and amortization                  86       60
                                                                 ----     ----
                                                                 $167     $150
                                                                 ====     ====
</TABLE>


                                      F-11
<PAGE>

5. MORTGAGE LOANS HELD FOR SALE

   Mortgage loans held for sale represent mortgage loans originated by the
   Company and held pending sale to permanent investors. The Company sells
   loans insured or guaranteed by various government sponsored entities and
   private insurance agencies. The insurance or guarantee is provided
   primarily on a non-recourse basis to the Company, except where limited by
   the Federal Housing Administration and Veterans Administration and their
   respective loan programs. At December 31, 1999 and 1998, mortgage loans
   sold with recourse amounted to approximately $52 million and $58 million,
   respectively. The Company believes adequate allowances are maintained to
   cover any potential losses.

   The Company has a revolving sales agreement, under which an unaffiliated
   buyer, Bishops Gate Residential Mortgage Trust, a special purpose entity
   (the "Buyer"), committed to purchase, at the Company's option, mortgage
   loans originated by the Company on a daily basis, up to the Buyer's asset
   limit of $2.1 billion. Under the terms of this sale agreement, the Company
   retains the servicing rights on the mortgage loans sold to the Buyer and
   arranges for the sale or securitization of the mortgage loans into the
   secondary market. The Buyer retains the right to select alternative sale or
   securitization arrangements. At December 31, 1999 and 1998, the Company was
   servicing approximately $813 million and $2.0 billion, respectively, of
   mortgage loans owned by the Buyer.


6. MORTGAGE SERVICING RIGHTS

   Capitalized MSRs activity consisted of:


<TABLE>

<CAPTION>
                                            MSRs       ALLOWANCE        TOTAL
                                         ----------   -----------   ------------
<S>                                      <C>          <C>           <C>
   BALANCE, JANUARY 1, 1997                $  290        $(1)          $  289
   Additions to MSRs                          252         --              252
   Amortization                               (96)        --              (96)
   Write-down/provision                        --         (4)              (4)
   Sales                                      (33)        --              (33)
   Deferred hedge, net                         19         --               19
   Reclassification of mortgage-related
     securities                               (54)        --              (54)
                                           ------        ---           ------
   BALANCE, DECEMBER 31, 1997                 378         (5)             373
   Additions to MSRs                          475         --              475
   Additions to hedge                          49         --               49
   Amortization                               (82)        --              (82)
   Write-down/recovery                         --          5                5
   Sales                                      (99)        --              (99)
   Deferred hedge, net                        (85)        --              (85)
                                           ------        ---           ------
   BALANCE, DECEMBER 31, 1998                 636         --              636
   Additions to MSRs                          698         (5)             693
   Additions to hedge                          23         --               23
   Amortization                              (118)        --             (118)
   Write-down/recovery                         --          5                5
   Sales                                     (161)        --             (161)
   Deferred hedge, net                          6         --                6
                                           ------        ---           ------
   BALANCE, DECEMBER 31, 1999              $1,084        $--           $1,084
                                           ======        ===           ======

</TABLE>

   The value of the Company's MSRs is sensitive to changes in interest rates.
   The Company uses a hedge program to manage the associated financial risks
   of loan prepayments. The Company uses certain derivative financial
   instruments, primarily interest rate floors, interest rate swaps, principal
   only swaps, futures and options on futures to administer its hedge program.
   Premiums paid/received on the acquired derivative instruments are
   capitalized and amortized over the life of the contracts. Gains and losses
   associated with the hedge instruments are deferred and recorded as
   adjustments to the basis of


                                      F-12
<PAGE>

   the MSRs. In the event the performance of the hedge instruments do not meet
   the requirements of the hedge program, changes in the fair value of the
   hedge instruments will be reflected in the Consolidated Statements of
   Operations in the current period. Deferrals under the hedge programs are
   allocated to each applicable stratum of MSRs based upon its original
   designation and included in the impairment measurement.

   For purposes of performing its impairment evaluation, the Company
   stratifies its portfolio on the basis of interest rates of the underlying
   mortgage loans. The Company measures impairment for each stratum by
   comparing estimated fair value to the recorded book value. The Company
   records amortization expense in proportion to and over the period of the
   projected net servicing revenue. Temporary impairment is recorded through a
   valuation allowance in the period of occurrence.


7. LIABILITIES UNDER MANAGEMENT AND MORTGAGE PROGRAMS

   Borrowings to fund assets under management and mortgage programs consisted
of:



<TABLE>
<CAPTION>
                                                                DECEMBER 31,
                                                            --------------------
                                                              1999        1998
                                                            --------   ---------
<S>                                                         <C>        <C>
   Commercial paper                                          $  619     $2,484
   Medium-term notes                                          1,248      2,338
   Secured obligations                                          345      1,902
   Other                                                        102        173
                                                             ------     ------
                                                              2,314      6,897
                                                             ------     ------
   Reclassification for discontinued operations
     Parent Company loans                                        --      1,955
     Secured obligations                                         --      1,104
     Other                                                       --        146
                                                             ------     ------
   Total reclassification for discontinued operations            --      3,205
                                                             ------     ------
   DEBT UNDER MANAGEMENT AND MORTGAGE PROGRAMS APPLICABLE
     TO CONTINUING OPERATIONS                                $2,314     $3,692
                                                             ======     ======
</TABLE>



   COMMERCIAL PAPER
   Commercial paper, which matures within 180 days, is supported by committed
   revolving credit agreements described below and short-term lines of credit.
   The weighted average interest rates on the Company's outstanding commercial
   paper were 6.7% and 6.1% at December 31, 1999 and 1998, respectively.

   MEDIUM-TERM NOTES
   Medium-term notes primarily represent unsecured loans, which mature through
   2002. The weighted average interest rates on such medium-term notes were
   6.4% and 5.6% at December 31, 1999 and 1998, respectively.

   SECURED OBLIGATIONS
   The Company maintains separate financing facilities, the outstanding
   borrowings under which are secured by corresponding assets under management
   and mortgage programs. The collective weighted average interest rates on
   such facilities were 7.0% and 5.9% at December 31, 1999 and 1998,
   respectively. Such secured obligations are described below.

   Mortgage Facility. In December 1999, the Company renewed its 364 day
   financing agreement to sell mortgage loans under an agreement to repurchase
   such mortgages. This agreement is collateralized by the underlying mortgage
   loans held in safekeeping by the custodian to the agreement. The total
   commitment under this agreement is $500 million and is renewable on an
   annual basis at the discretion of the lender. Mortgage loans financed under
   this agreement at December 31, 1999 and 1998 totaled $345 million and $378
   million, respectively, and are included in mortgage loans held for sale in
   the Consolidated Balance Sheets.


                                      F-13
<PAGE>

   Relocation Facilities. The Company entered into a 364 day asset
   securitization agreement, effective December 1998, under which an
   unaffiliated buyer committed to purchase an interest in the right to
   payments related to certain Company relocation receivables. The revolving
   purchase commitment provided for funding up to a limit of $325 million and
   was renewable on an annual basis at the discretion of the lender in
   accordance with the securitization agreement. Under the terms of this
   agreement, the Company retained the servicing rights related to the
   relocation receivables. This facility matured and $248 million was repaid
   on December 22, 1999. At December 31, 1998, the Company was servicing $248
   million of assets, which were funded under this agreement.

   The Company also maintained an asset securitization agreement with a
   separate unaffiliated buyer, which had a purchase commitment up to a limit
   of $350 million. The terms of this agreement were similar to the
   aforementioned facility with the Company retaining the servicing rights on
   the right of payment. This facility matured and approximately $85 million
   was repaid on October 5, 1999. At December 31, 1998, the Company was
   servicing $171 million of assets eligible for purchase under this
   agreement.

   OTHER
   Other liabilities under management and mortgage programs are principally
   comprised of unsecured borrowings under uncommitted short-term lines of
   credit and other bank facilities, all of which mature in 2000. The weighted
   average interest rates on such debt were 6.8% and 5.5% at December 31, 1999
   and 1998, respectively.

   Interest is incurred on borrowings used to finance relocation and mortgage
   servicing activities. Interest related to equity advances on homes was $24
   million, $27 million and $32 million for the years ended December 31, 1999,
   1998 and 1997, respectively. Interest related to origination and mortgage
   servicing activities was $109 million, $139 million and $78 million for the
   years ended December 31, 1999, 1998 and 1997, respectively. Interest
   expense incurred on borrowings used to finance both equity advances on
   homes and mortgage servicing activities are recorded net within service fee
   revenues in the Consolidated Statements of Operations. Total interest
   payments were $196 million, $166 million and $133 million for the years
   ended December 31, 1999, 1998 and 1997, respectively.

   As of December 31, 1999, the Company maintained $2.5 billion in committed and
   unsecured credit facilities, which were backed by domestic and foreign banks.
   The facilities were comprised of $1.25 billion of syndicated lines of credit
   maturing in March 2000 and $1.25 billion of syndicated lines of credit
   maturing in 2002. Under such credit facilities, the Company paid annual
   commitment fees of $4 million for the year ended December 31, 1999 and $2
   million for each of the years ended December 31, 1998 and 1997. The full
   amount of the Company's committed facility was undrawn and available at
   December 31, 1999 and 1998. See Note 16 -- Subsequent Events.

   On July 10, 1998, the Company entered into a Supplemental Indenture No. 1
   (the "Supplemental Indenture") with a bank, as trustee, under the Senior
   Indenture dated as of June 5, 1997, which formalizes the policy of the
   Company limiting the payment of dividends and the outstanding principal
   balance of loans to the Parent Company to 40% of consolidated net income
   (as defined in the Supplemental Indenture) for each fiscal year provided,
   however, that the Company can distribute to the Parent Company 100% of any
   extraordinary gains from asset sales and capital contributions previously
   made to the Company by the Parent Company. Notwithstanding the foregoing,
   the Supplemental Indenture prohibits the Company from paying dividends or
   making loans to the Parent Company if, upon giving effect to such dividends
   and/or loan, the Company's debt to equity ratio exceeds 8 to 1, at the time
   of the dividend or loan, as the case may be.

   DISCONTINUED OPERATIONS
   The purchases of leased vehicles were principally supported by the
   Company's issuance of commercial paper and medium-term notes (coincident
   with the Company's financing of other assets under management and mortgage
   programs) and by the fleet businesses maintaining secured obligations.
   Proceeds from public debt issuances were historically loaned to the fleet
   businesses, pursuant to Parent Company loan agreements, consistent with the
   funding requirements necessary for the purchases of leased vehicles.


                                      F-14
<PAGE>

8. DERIVATIVE FINANCIAL INSTRUMENTS

   The Company uses derivative financial instruments as part of its overall
   strategy to manage its exposure to market risks associated with
   fluctuations in interest rates, foreign currency exchange rates, prices of
   mortgage loans held for sale, anticipated mortgage loan closings arising
   from commitments issued and changes in value of MSRs. The Company performs
   analyses on an on-going basis to determine that a high correlation exists
   between the characteristics of derivative instruments and the assets or
   transactions being hedged. As a matter of policy, the Company does not
   engage in derivative activities for trading or speculative purposes. The
   Company is exposed to credit-related losses in the event of non-performance
   by counterparties to certain derivative financial instruments. The Company
   manages such risk by periodically evaluating the financial position of
   counterparties and spreading its positions among multiple counterparties.
   The Company presently does not anticipate non-performance by any of the
   counterparties and no material loss would be expected from such
   non-performance.

   INTEREST RATE SWAPS The Company enters into interest rate swap agreements to
   modify the contractual costs of debt financing. The swap agreements correlate
   the terms of the assets to the maturity and rollover of the debt by
   effectively matching a fixed or floating interest rate with the stipulated
   revenue stream generated from the portfolio of assets being funded. Amounts
   to be paid or received under interest rate swap agreements are accrued as
   interest rates change and are recognized as an adjustment to interest expense
   in the Consolidated Statement of Operations. The Company's hedging activities
   had an immaterial effect on interest expense and the Company's weighted
   average borrowing rate for the years ended December 31, 1999, 1998 and 1997.
   The following table summarizes the maturity and weighted average rates of the
   Company's interest rate swaps for medium-term notes at December 31, 1999:



<TABLE>
<S>                                  <C>
  PAY FLOATING/RECEIVE FIXED:
   Notional amount                    $   435
   Weighted average receive rate         5.57%
   Weighted average pay rate             6.29%

  PAY FIXED/RECEIVE FLOATING:
   Notional amount                    $   175
   Weighted average receive rate         6.29%
   Weighted average pay rate             6.67%

</TABLE>

   FOREIGN EXCHANGE CONTRACTS
   In order to manage its exposure to fluctuations in foreign currency
   exchange rates, the Company enters into foreign exchange contracts on a
   selective basis. Such contracts are utilized to hedge intercompany loans to
   foreign subsidiaries. The principal currency hedged by the Company is the
   British pound sterling. Gains and losses on foreign currency hedges related
   to intercompany loans are deferred and recognized upon maturity of the
   underlying loan in the Consolidated Statements of Operations.

   OTHER FINANCIAL INSTRUMENTS
   With respect to both mortgage loans held for sale and anticipated mortgage
   loan closings arising from commitments issued, the Company is exposed to
   the risk of adverse price fluctuations primarily due to changes in interest
   rates. The Company uses forward delivery contracts and option contracts to
   reduce such risk. Market value gains and losses on such positions used as
   hedges are deferred and considered in the valuation of cost or market value
   of mortgage loans held for sale.

   With respect to the mortgage servicing portfolio, the Company acquired
   certain derivative financial instruments, primarily interest rate floors,
   interest rate swaps, principal only swaps, futures and options on futures
   to manage the associated financial impact of interest rate movements.


                                      F-15
<PAGE>

9. FAIR VALUE OF FINANCIAL INSTRUMENTS AND SERVICING RIGHTS


   The following methods and assumptions were used by the Company in
   estimating its fair value disclosures for material financial instruments.
   The fair values of the financial instruments presented may not be
   indicative of their future values.


   MARKETABLE SECURITIES
   Fair value at December 31, 1999 and 1998 was $80 million and $46 million,
   respectively, and is based upon investment advisor estimates or discounted
   cash flows using current market assumptions, whichever is practicable, which
   approximates carrying value. Realized gains or losses on marketable
   securities are calculated on a specific identification basis.


   RELOCATION RECEIVABLES
   Fair value approximates carrying value due to the short-term nature of the
   relocation receivables.


   PREFERRED STOCK INVESTMENTS
   Fair value approximates carrying value of the preferred stock investments.


   MORTGAGE LOANS HELD FOR SALE
   Fair value is estimated using the quoted market prices for securities
   backed by similar types of loans and current dealer commitments to purchase
   loans net of mortgage-related positions. The value of embedded MSRs has
   been considered in determining fair value.


   MORTGAGE SERVICING RIGHTS
   Fair value is estimated by discounting future net servicing cash flows
   associated with the underlying securities using discount rates that
   approximate current market rates and externally published prepayment rates,
   adjusted, if appropriate, for individual portfolio characteristics.


   DEBT
   Fair value of the Company's medium-term notes is estimated based on quoted
   market prices.


   INTEREST RATE SWAPS AND OTHER FINANCIAL INSTRUMENTS
   Fair value is estimated, using dealer quotes, as the amount that the
   Company would receive or pay to execute a new agreement with terms
   identical to those remaining on the current agreement, considering interest
   rates at the reporting date.

   The carrying amounts and fair values of material financial instruments at
   December 31 are as follows:



<TABLE>
<CAPTION>
                                                          1999                              1998
                                           ---------------------------------- ---------------------------------
                                            NOTIONAL/              ESTIMATED   NOTIONAL/              ESTIMATED
                                             CONTRACT   CARRYING      FAIR      CONTRACT   CARRYING     FAIR
                                              AMOUNT     AMOUNT      VALUE       AMOUNT     AMOUNT      VALUE
                                           ----------- ---------- ----------- ----------- ---------- ----------
<S>                                        <C>         <C>        <C>         <C>         <C>        <C>
   ASSETS UNDER MANAGEMENT AND
    MORTGAGE PROGRAMS
    Mortgage loans held for sale               $ --      $1,112      $1,124       $ --      $2,416     $2,463
    Mortgage servicing rights                    --       1,084       1,202         --         636        788
- ------------------------------------------     ----      ------      ------       ----      ------     ------
   LIABILITIES UNDER MANAGEMENT AND
    MORTGAGE PROGRAMS
    Debt                                         --       2,314       2,314         --       3,692      3,690
- ------------------------------------------     ----      ------      ------       ----      ------     ------
   OFF BALANCE SHEET DERIVATIVES RELATING
    TO LIABILITIES UNDER MANAGEMENT AND
    MORTGAGE PROGRAMS
    Interest rate swaps
      in a gain position                        161          --          --        241          --          2
      in a loss position                        449          --           1        690          --         --
    Foreign exchange forwards                    21          --          --         --          --         --
- ------------------------------------------     ----      ------      ------       ----      ------     ------
</TABLE>

                                      F-16
<PAGE>


<TABLE>
<CAPTION>
                                                           1999                              1998
                                            ---------------------------------- ---------------------------------
                                             NOTIONAL/              ESTIMATED   NOTIONAL/              ESTIMATED
                                              CONTRACT   CARRYING      FAIR      CONTRACT   CARRYING     FAIR
                                               AMOUNT     AMOUNT      VALUE       AMOUNT     AMOUNT      VALUE
                                            ----------- ---------- ----------- ----------- ---------- ----------
<S>                                         <C>         <C>        <C>         <C>         <C>        <C>
   MORTGAGE-RELATED POSITIONS
    Forward delivery commitments (a)           2,434         6         20         5,057         3        (4)
    Option contracts to sell (a)                 440         2          3           701         9         4
    Option contracts to buy (a)                  418         1         --           948         5         1
    Commitments to fund mortgages              1,283        --          1         3,155        --        35
    Commitments to complete
      securitizations (a)                        813        --         (2)        2,031        --        14
    Constant maturity treasury floors (b)      4,420        57         13         3,670        44        84
    Interest rate swaps (b)
      in a gain position                         100        --         --           575        --        35
      in a loss position                         250        --        (26)          200        --        (1)
    Treasury futures (b)                         152        --         (5)          151        --        (1)
    Principal only swaps (b)                     324        --        (15)           66        --         3
</TABLE>

- ----------
   (a)   Carrying amounts and gains (losses) on these mortgage-related
         positions are already included in the determination of respective
         carrying amounts and fair values of mortgage loans held for sale.
         Forward delivery commitments are used to manage price risk on
         sale of all mortgage loans to end investors including commitments
         to complete securitizations on loans held by an unaffiliated
         buyer as described in Note 5 -- Mortgage Loans Held for Sale.

   (b)   Carrying amounts and gains (losses) on these mortgage-related
         positions are capitalized and recorded as a component of MSRs.
         Gains (losses) on such positions are included in the
         determination of the respective carrying amounts and fair value
         of MSRs.



10. COMMITMENTS AND CONTINGENCIES


   LEASES
   The Company has noncancelable operating leases covering various equipment and
   facilities, which expire through the year 2008. Rental expense for the years
   ended December 31, 1999, 1998 and 1997 was $29 million, $23 million and $18
   million, respectively.

   Future minimum lease payments required under noncancelable operating leases
   as of December 31, 1999 are as follows:



<TABLE>
<CAPTION>
                  AMOUNT
                 -------
<S>              <C>
  2000             $17
  2001              17
  2002              16
  2003              11
  2004               9
  Thereafter        21
                   ---
                   $91
                   ===
</TABLE>

   LITIGATION
   Parent Company Class Action Litigation and Government Irregularities. Since
   the April 15, 1998 announcement by Cendant of the discovery of accounting
   irregularities in former CUC business units of the Parent Company,
   approximately 70 lawsuits claiming to be class actions, two lawsuits
   claiming to be brought derivatively on Cendant's behalf and several other
   lawsuits and arbitration proceedings have been commenced in various courts
   and other forums against Cendant and other defendants by or on behalf of
   persons claiming to have purchased or otherwise acquired securities or
   options issued by CUC or Cendant between May 1995 and August 1998. The
   Court has ordered consolidation of many of the actions.


                                      F-17
<PAGE>

   The SEC and the United States Attorney for the District of New Jersey are
   also conducting investigations relating to the matters referenced above.
   The SEC staff had advised Cendant that its inquiry should not be construed
   as an indication by the SEC or its staff that any violations of law have
   occurred. As a result of the findings from Cendant's internal
   investigations, Cendant made all financial statement adjustments considered
   necessary. Although Cendant can provide no assurances that additional
   adjustments will not be necessary as a result of these government
   investigations, Cendant does not expect that additional adjustments will be
   necessary.

   On December 7, 1999, Cendant announced that it reached a preliminary
   agreement to settle the principal securities class action pending against
   Cendant in the U.S. District Court in Newark, New Jersey relating to the
   aforementioned class action lawsuits. Under the agreement, Cendant would
   pay the class members approximately $2.85 billion in cash. The settlement
   remains subject to execution of a definitive settlement agreement and
   approval by the U.S. District Court. If the preliminary settlement is not
   approved by the U.S. District Court, Cendant can make no assurances that
   the final outcome or settlement of such proceedings will not be for an
   amount greater than that set forth in the preliminary agreement.

   The proposed settlements do not encompass all litigation asserting claims
   associated with Cendant's accounting irregularities. Cendant does not
   believe that it is feasible to predict or determine the final outcome or
   resolution of these unresolved proceedings. The Company does not believe
   that the impact of such unresolved proceedings would be material to its
   consolidated financial position or liquidity.

   Other pending litigation. The Company and its subsidiaries are involved in
   pending litigation in the usual course of business. In the opinion of
   management, such other litigation will not have a material adverse effect
   on the Company's consolidated financial position, results of operations or
   cash flows.


11. INCOME TAXES


   The Company's income taxes are included in the consolidated federal income
   tax return of Cendant. In addition, the Company files consolidated and
   combined state income tax returns with Cendant in jurisdictions where
   required. The provision for income taxes is computed as if the Company filed
   its federal and state income tax returns on a stand-alone basis. Pre-tax
   income is primarily generated from domestic sources.


   The income tax provision consists of:


<TABLE>
<CAPTION>
                                         YEAR ENDED DECEMBER 31,
                                  -------------------------------------
                                      1999          1998         1997
                                  -----------   -----------   ---------
<S>                               <C>           <C>           <C>
   Current
    Federal                          $(11)         $(36)        $16
    State                              --            (5)          1
    Foreign                             2            (1)         --
                                     -----         -----        ----
                                       (9)          (42)         17
                                     -----         -----        ----
   Deferred
    Federal                           102           143          (2)
    State                              19            21          --
    Foreign                            --             2          --
                                     -----         -----        ----
                                      121           166          (2)
                                     -----         -----        ----
   Provision for income taxes        $112          $124         $15
                                     =====         =====        ====
</TABLE>


                                      F-18
<PAGE>

     Deferred income tax assets and liabilities are comprised of:


<TABLE>
<CAPTION>
                                                                         DECEMBER 31,
                                                                       ----------------
                                                                        1999      1998
                                                                       ------   -------
<S>                                                                    <C>      <C>
   DEFERRED INCOME TAX ASSETS
     Depreciation and amortization                                      $  3     $  4
     Merger-related costs                                                  8       14
     Accrued liabilities and deferred income                              22       22
     Provision for doubtful accounts                                       2        1
     Other                                                                --        2
                                                                        ----     ----

   DEFERRED INCOME TAX ASSETS EXCLUSIVE OF MANAGEMENT
     AND MORTGAGE PROGRAMS                                              $ 35     $ 43
                                                                        ====     ====

   MANAGEMENT AND MORTGAGE PROGRAMS DEFERRED INCOME TAX ASSETS
     Depreciation                                                       $  7     $ 23
     Accrued liabilities                                                  11       27
                                                                        ----     ----
   Management and mortgage programs deferred income tax assets            18       50
                                                                        ----     ----
   MANAGEMENT AND MORTGAGE PROGRAMS DEFERRED INCOME TAX LIABILITIES
     Depreciation                                                         --       --
     Unamortized mortgage servicing rights                               328      248
                                                                        ----     ----
   Management and mortgage programs deferred income tax liabilities      328      248
                                                                        ----     ----
   NET DEFERRED INCOME TAX LIABILITY UNDER MANAGEMENT AND MORTGAGE
     PROGRAMS                                                           $310     $198
                                                                        ====     ====
</TABLE>

   No provision has been made for U.S. federal deferred income taxes on
   approximately $8 million of accumulated and undistributed earnings of
   foreign subsidiaries at December 31, 1999 since it is the present intention
   of management to reinvest the undistributed earnings indefinitely in
   foreign operations. In addition, the determination of the amount of
   unrecognized U.S. federal deferred income tax liability for unremitted
   earnings is not practicable.


   Income tax payments (refunds), net were $5 million, ($11) million and ($1)
   million for the years ended December 31, 1999, 1998 and 1997, respectively.


   The Company's effective income tax rate for continuing operations differs
   from the federal statutory rate as follows:




<TABLE>
<CAPTION>
                                                                           YEAR ENDED DECEMBER 31,
                                                                    --------------------------------------
                                                                       1999         1998          1997
                                                                    ----------   ----------   ------------
<S>                                                                 <C>          <C>          <C>
   Federal statutory rate                                               35.0%        35.0%         (35.0%)
   Merger-related costs                                                   --           --           58.3
   State and local income taxes, net of federal tax benefit              4.2          3.4            1.1
   Amortization of non-deductible goodwill                               0.2          0.1            0.6
   Taxes on foreign operations at rates different than statutory
     U.S. federal rate                                                  (1.4)          --            --
   Other                                                                 0.1          1.6            1.8
                                                                        ----         ----         ------
                                                                        38.1%        40.1%          26.8%
                                                                        ====         ====         ======
</TABLE>

                                      F-19
<PAGE>

12. PENSION AND OTHER BENEFIT PROGRAMS

   EMPLOYEE BENEFIT PLANS
   On May 1, 1998, the Company's employee investment plan (the "Plan") was
   merged into a Parent Company employee savings plan (the "Cendant Plan").
   Coincident with the merger (the "Plan Merger"), Plan participants became
   participants in the Cendant Plan. Accordingly, the participants' assets
   that existed at the transfer date under the Plan were invested in
   comparable investment categories in proportionate amounts in the Cendant
   Plan. Effective as of the date of the Plan Merger, investment options for
   participants under the Plan were terminated and all future contributions
   were invested in options available under the Cendant Plan. After the Plan
   Merger, participants maintained the same vesting schedule for their Company
   contributions as was in effect under the Plan. The Company's contributions
   vest in accordance with an employee's years of vesting service, with an
   employee being 100% vested after three years of vesting service. Under the
   Plan, the Company matched employee contributions up to 3% of their
   compensation, with up to an additional 3% discretionary match available as
   determined at the end of each plan year. Under the Cendant Plan, employees
   are entitled to a 100% match of the first 3% of their compensation
   contributed, with an additional 50% discretionary match up to an additional
   3% of their compensation contributed. Such discretionary match is
   determined at the end of each plan year. The Company's discretionary
   matches were 50% in 1999, 1998 and 1997. The Company's contributions are
   allocated based upon the investment elections noted above at the same
   percentage as the respective employees' base salary withholdings. The
   Company's costs for contributions were $6 million for each of the years
   ended December 31, 1999 and 1998 and $3 million for the year ended
   December 31, 1997.

   PENSION AND SUPPLEMENTAL RETIREMENT PLANS
   The Company maintains a non-contributory defined benefit pension plan (the
   "Pension Plan") covering substantially all domestic employees of the
   Company and its subsidiaries employed prior to July 1, 1997. Coincident
   with the disposition of the fleet businesses, all participating employees
   of the fleet businesses became fully vested in their accrued benefits under
   the Pension Plan and substantially all such employees (with certain
   exceptions) ceased accruing additional benefits under the Pension Plan.
   Additionally, certain assets and liabilities relating to then currently
   active Company employees located in the United Kingdom ("UK") were
   transferred from a contributory defined benefit plan sponsored by a UK
   subsidiary of the fleet businesses to a defined benefit plan sponsored by
   Cendant. Participation in and transfer into such plan was at the employees'
   option.

   Under the domestic and foreign plans, benefits are based on an employee's
   years of credited service and a percentage of final average compensation.
   The Company's funding policy is to contribute amounts sufficient to meet
   the minimum requirements plus other amounts as the Company deems
   appropriate. The Company also sponsors two unfunded supplemental retirement
   plans to provide certain key executives with benefits in excess of limits
   under the federal tax law and to include annual incentive payments in
   benefit calculations. A reconciliation of the projected benefit obligation,
   plan assets and funded status of the funded pension plans and the amounts
   included in the Company's Consolidated Balance Sheets is provided below.


<TABLE>
<CAPTION>
                                                 1999         1998
                                             -----------   ---------
<S>                                          <C>           <C>
   Change in projected benefit obligation
   Benefit obligation at January 1              $119         $ 94
   Service cost                                    5            5
   Interest cost                                   8            7
   Benefits paid                                  (4)          (3)
   Acturial (gain) loss                          (13)          16
   Curtailment                                   (21)          --
   Special termination benefits                    8           --
   Transfers                                      (3)          --
                                                -----        ----
   Benefit obligation at December 31            $ 99         $119
                                                =====        ====
</TABLE>

                                      F-20
<PAGE>


<TABLE>
<CAPTION>
                                                   1999         1998
                                                ---------   -----------
<S>                                             <C>         <C>
   Change in plan assets
   Fair value of plan assets at January 1         $94          $ 87
   Actual return on plan assets                     4            10
   Benefits paid                                   (5)           (3)
   Transfers                                        7            --
   Other                                           (2)           --
                                                  ----         -----
   Fair value of plan assets at December 31       $98          $ 94
                                                  ====         =====

   Underfunded status of the plan                 $ 1          $ 25
   Unrecognized net gain (loss)                     5           (13)
                                                  ----         -----
   Accrued benefit cost                           $ 6          $ 12
                                                  ====         =====
</TABLE>

   The projected benefit obligation and accumulated benefit obligation for the
   unfunded pension plans with accumulated benefit obligations in excess of plan
   assets were $3 million each as of December 31, 1999 and $2 million each as of
   December 31, 1998.

   Components of net periodic benefit costs consists of:



<TABLE>
<CAPTION>
                                                                       YEAR ENDED DECEMBER 31,
                                                                  ---------------------------------
                                                                      1999        1998       1997
                                                                  -----------   --------   --------
<S>                                                               <C>           <C>        <C>
   Service cost                                                      $  5        $   6      $   6
   Interest cost                                                        8            8          9
   Expected return on plan assets                                      (9)         (11)       (14)
   Curtailment                                                        (10)          --         --
   Amortization of net gain                                            --            2          5
                                                                     -----       -----      -----
   Net periodic pension cost                                           (6)           5          6
   Reclassification for discontinued operations                         3            2          2
                                                                     -----       -----      -----
   Net periodic pension cost (benefit) related to continuing
     operations                                                      $ (9)       $   3      $   4
                                                                     =====       =====      =====
</TABLE>


<TABLE>
<CAPTION>
                                                     YEAR ENDED DECEMBER 31,
                                               ------------------------------------
                                                  1999         1998         1997
Rate assumptions:                              ----------   ----------   ----------
<S>                                            <C>          <C>          <C>
   Discount rate                                   7.75%        6.75%        7.75%
   Rate of compensation increase                   5.00%        5.00%        5.00%
   Long-term rate of return on plan assets        10.00%       10.00%       10.00%
</TABLE>

   During 1999, the Company recognized a net curtailment gain of $10 million
   primarily as a result of the freezing of pension benefits related to the
   domestic defined benefit pension plan.

   On December 31, 1998 (the "transfer date"), assets were transferred to the
   Company's pension plan that related to certain Parent Company employees and
   related plan obligations which were retained as a result of a Parent
   Company transaction occurring in September 1997. The estimated projected
   benefit obligation equaled the fair value of the plan's assets (primarily
   cash) of $7 million at the transfer date.


   POSTRETIREMENT BENEFIT PLANS
   The Company provides certain health care and life insurance benefits for
   retired employees up to the age of 65. A reconciliation of the accumulated
   benefit obligation and funded status of the plans and the amounts included
   in the Company's Consolidated Balance Sheets is provided below:


                                      F-21
<PAGE>


<TABLE>
<CAPTION>
                                                   DECEMBER 31,
                                               ---------------------
                                                  1999        1998
                                               ---------   ---------
<S>                                            <C>         <C>
   Change in accumulated benefit obligation
   Benefit obligation at January 1               $13         $  8
   Service cost                                    1            1
   Interest cost                                  --            1
   Benefits paid                                  (1)          --
   Actuarial (gain) loss                          (2)           3
   Curtailment                                    (1)          --
   Change in plan provisions                      (6)          --
                                                 ----        -----
   Benefit obligation at December 31             $ 4         $ 13
                                                 ====        =====
   Funded status -- all unfunded                 $ 4         $ 13
   Unrecognized prior service cost                 4          --
   Unrecognized transition obligation             (3)          (4)
   Unrecognized net gain (loss)                    1           (2)
                                                 ----        -----
   Accrued benefit cost                          $ 6         $  7
                                                 ====        =====
</TABLE>

Components of net periodic postretirement benefit costs consists of:




<TABLE>
<CAPTION>
                                                         YEAR ENDED DECEMBER 31,
                                                       ---------------------------
                                                          1999       1998     1997
                                                       ----------   ------   -----
<S>                                                    <C>          <C>      <C>
   Service cost                                           $ 1        $ 1      $ 1
   Interest cost                                           --          1        1
   Amortization of unrecognized prior service cost         (1)        --       --
   Curtailment gain                                        (1)        --       --
                                                          ----       ---      ---
   Net cost                                                (1)         2        2
   Reclassification for discontinued operations            --          1        1
                                                          ----       ---      ---
   Net cost related to continuing operations              $(1)       $ 1      $ 1
                                                          ====       ===      ===
</TABLE>


<TABLE>
<CAPTION>
                                                              YEAR ENDED DECEMBER 31,
                                                        ------------------------------------
                                                           1999         1998         1997
Rate assumptions:                                       ----------   ----------   ----------
<S>                                                     <C>          <C>          <C>
   Discount rate                                            7.75%        6.75%        7.75%
   Health care costs trend rate for subsequent year         8.00%        8.00%        8.00%
</TABLE>

   The Company recognized a gain of $1 million, which reflects a curtailment
   of the plan and the related contractual termination of benefits for certain
   employees. The gain was recorded as a component of the net periodic
   postretirement benefit cost for the year ended December 31, 1999.

   The health care cost trend rate is assumed to decrease gradually through
   the year 2004 when the ultimate trend rate of 4.75% is reached. The effects
   of a one percentage point increase and decrease in the assumed health care
   cost trend rates on the aggregate service and interest cost components of
   net periodic postretirement benefit costs and on the accumulated
   postretirement benefit obligation are not material.


13. RELATED PARTY TRANSACTIONS

   In the ordinary course of business, the Company is allocated certain expenses
   from the Parent Company for corporate-related functions including executive
   management, finance, human resources, information technology, legal and
   facility related expenses. The Parent Company allocates corporate expenses to
   its subsidiaries based on a percentage of forecasted revenues of its
   subsidiaries. Such expenses allocated to the continuing operations of the
   Company amounted to $18 million, $37 million and $34 million for the years
   ended December 31, 1999, 1998 and 1997, respectively, and are included in
   general and administrative expenses in the Consolidated Statements of
   Operations. In addition, at December 31, 1999, 1998 and 1997, the Company had
   outstanding balances of $57 million, $273 million and $102 million,
   respectively, payable to the Parent Company, representing the accumulation of



                                      F-22
<PAGE>


   corporate allocations and amounts paid by the Parent Company on behalf of the
   Company. Amounts payable to the Parent Company are included in accounts
   payable and accrued liabilities in the Consolidated Balance Sheets.


14. ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)

   The after-tax components of accumulated other comprehensive income (loss)
   are as follows:




<TABLE>
<CAPTION>
                                                             UNREALIZED      ACCUMULATED
                                               CURRENCY       LOSSES ON         OTHER
                                             TRANSLATION     MARKETABLE     COMPREHENSIVE
                                              ADJUSTMENT     SECURITIES     INCOME/(LOSS)
                                            -------------   ------------   --------------
<S>                                         <C>             <C>            <C>
   Beginning balance, January 1, 1997           $ (8)           $--            $ (8)
   Current-period change                          (9)            --              (9)
                                                -----           ---            -----
   Ending balance, December 31, 1997             (17)            --             (17)
   Current-period change                         (10)            --             (10)
                                                -----           ---            -----
   Ending balance, December 31, 1998             (27)            --             (27)
   Current-period change                          26             (1)             25
                                                -----           ----           -----
   Ending balance, December 31, 1999            $ (1)           $(1)           $ (2)
                                                =====           ====           =====
</TABLE>

   The currency translation adjustments are not currently adjusted for income
   taxes since they relate to indefinite investments in foreign subsidiaries.


15. SEGMENT INFORMATION

   Management evaluates each segment's performance on a stand-alone basis
   based on a modification of earnings before interest, income taxes,
   depreciation and amortization. For this purpose, Adjusted EBITDA is defined
   as earnings before non-operating interest, income taxes, and depreciation
   and amortization (exclusive of depreciation and amortization on assets
   under management and mortgage programs), adjusted to exclude Unusual
   Charges. Such Unusual Charges are of a non-recurring or unusual nature and
   are not measured in assessing segment performance or are not segment
   specific. Interest expense incurred on indebtedness which is used to
   finance relocation and mortgage origination and servicing activities is
   recorded net within revenues in the applicable reportable operating segment
   (see Note 7 -- Liabilities Under Management and Mortgage Programs). The
   Company determined that it has two reportable operating segments comprising
   its continuing operations based primarily on the types of services it
   provides, the consumer base to which marketing efforts are directed and the
   methods used to sell services. Inter-segment net revenues were not
   significant to the net revenues of any one segment. A description of the
   services provided within each of the Company's reportable operating
   segments is as follows:

   RELOCATION
   Relocation services are provided to client corporations for the transfer of
   their employees. Such services include appraisal, inspection and selling of
   transferees' homes, providing equity advances to transferees (generally
   guaranteed by the corporate customer), purchase of a transferee's home
   which is sold within a specified time period for a price which is at least
   equivalent to the appraised value, certain home management services,
   assistance in locating a new home at the transferee's destination,
   consulting services and other related services.

   MORTGAGE
   Mortgage services primarily include the origination, sale and servicing of
   residential mortgage loans. Revenues are earned from the sale of mortgage
   loans to investors as well as from fees earned on the servicing of loans
   for investors. The Company markets a variety of mortgage products to
   consumers through relationships with corporations, affinity groups,
   financial institutions, real estate brokerage firms and other mortgage
   banks.

   Mortgage services customarily sells all mortgages it originates to
   investors (which include a variety of institutional investors) either as
   individual loans, as mortgage-backed securities or as participation



                                      F-23
<PAGE>

   certificates issued or guaranteed by Fannie Mae, the Federal Home Loan
   Mortgage Corporation or the Government National Mortgage Association, while
   generally retaining mortgage servicing rights. Mortgage servicing consists of
   collecting loan payments, remitting principal and interest payments to
   investors, holding escrow funds for payment of mortgage-related expenses such
   as taxes and insurance, and otherwise administering the Company's mortgage
   loan servicing portfolio.


SEGMENT INFORMATION

YEAR ENDED DECEMBER 31, 1999

<TABLE>
<CAPTION>
                                       TOTAL     RELOCATION     MORTGAGE     OTHER
                                     --------   ------------   ----------   ------
<S>                                  <C>        <C>            <C>          <C>
   Net revenues                       $  830       $  415        $  397      $ 18
   Adjusted EBITDA                       330          122           182        26
   Depreciation and amortization          36           17            19        --
   Segment assets                      4,287        1,033         2,817       437
   Capital expenditures                   69           21            48        --
</TABLE>

YEAR ENDED DECEMBER 31, 1998

<TABLE>
<CAPTION>
                                       TOTAL     RELOCATION     MORTGAGE     OTHER
                                     --------   ------------   ----------   ------
<S>                                  <C>        <C>            <C>          <C>
   Net revenues                       $  808       $  444        $  353      $ 11
   Adjusted EBITDA                       316          125           186         5
   Depreciation and amortization          26           17             9        --
   Segment assets                      4,856        1,130         3,504       222
   Capital expenditures                  106           70            36        --
</TABLE>

YEAR ENDED DECEMBER 31, 1997

<TABLE>
<CAPTION>
                                       TOTAL     RELOCATION     MORTGAGE      OTHER
                                     --------   ------------   ----------   --------
<S>                                  <C>        <C>            <C>          <C>
   Net revenues                       $  589       $  410        $  179      $  --
   Adjusted EBITDA                       147           89            75        (17)
   Depreciation and amortization          13            8             5         --
   Segment assets                      3,447        1,061         2,246        140
   Capital expenditures                   42           23            16          3
</TABLE>

Provided below is a reconciliation of total Adjusted EBITDA and total assets
for reportable segments to the consolidated amounts.



<TABLE>
<CAPTION>
                                                                   YEAR ENDED DECEMBER 31,
                                                                -----------------------------
                                                                 1999      1998        1997
                                                                ------   --------   ---------
<S>                                                             <C>      <C>        <C>
   Adjusted EBITDA for reportable segments                       $330     $ 316       $ 147
   Depreciation and amortization                                   36        26          13
   Merger-related costs and other unusual charges (credits)        --       (19)        190
                                                                 ----     -----       -----
   Consolidated income (loss) before income taxes                $294     $ 309       $ (56)
                                                                 ====     =====       =====
</TABLE>


<TABLE>
<CAPTION>
                                                       DECEMBER 31,
                                             ---------------------------------
                                                1999        1998        1997
                                             ---------   ---------   ---------
<S>                                          <C>         <C>         <C>
   Total assets for reportable segments       $4,287      $4,856      $3,447
   Net assets of discontinued operations          --         967         704
                                              ------      ------      ------
   Consolidated total assets                  $4,287      $5,823      $4,151
                                              ======      ======      ======
</TABLE>

                                      F-24
<PAGE>

GEOGRAPHIC SEGMENT INFORMATION



<TABLE>
<CAPTION>
                                        UNITED      UNITED     ALL OTHER
                              TOTAL     STATES     KINGDOM     COUNTRIES
                            --------   --------   ---------   ----------
<S>                         <C>        <C>        <C>         <C>
  1999
  Net revenues               $  830     $  811       $ 11         $ 8
  Assets                      4,287      4,228         39          20
  Long-lived assets             167        166          1          --
  1998
  Net revenues               $  808     $  785       $ 13         $10
  Assets                      5,823      5,339        452          32
  Long-lived assets             150        149          1          --
  1997
  Net revenues               $  589     $  564       $ 13         $12
  Assets                      4,151      3,912        196          43
  Long-lived assets              76         66          9           1
</TABLE>

   Geographic segment information is classified based on the geographic
   location of the subsidiary. Long-lived assets are comprised of property and
   equipment.


16. SUBSEQUENT EVENTS

   PHH CREDIT FACILITIES
   On February 28, 2000, the Company reduced the availability of its unsecured
   committed credit facilities from $2.5 billion to $1.5 billion to reflect
   its reduced borrowing needs as a result of the disposition of its fleet
   businesses.


                                 --------------
                                      F-25
<PAGE>

                                 EXHIBIT INDEX


EXHIBITS:

<TABLE>
<CAPTION>
EXHIBIT NO.
- -------------                                          DESCRIPTION
<S>           <C>
 2-1          Agreement and Plan of Merger dated as of November 10, 1996, by and among HFS
              Incorporated, PHH Corporation and Mercury Acquisition Corp., filed as Annex 1 in the
              Joint Proxy Statement/Prospectus included as part of Registration No. 333-24031. (*)
 3-1          Charter of PHH Corporation, as amended August 23, 1996, filed as Exhibit 3-1 to the
              Company's Transition Report on Form 10-K filed on July 29, 1997. (*)
 3-2          By-Laws of PHH Corporation, as amended October, filed as Exhibit 3-1 to the Company's
              Annual Report on Form 10-K for the year ended December 31, 1997. (*)
 4-1          Indenture between PHH Corporation and Bank of New York, Trustee, dated as of May 1,
              1992, filed as Exhibit 4(a)(iii) to Registration Statement 33-48125. (*)
 4-2          Indenture between PHH Corporation and First National Bank of Chicago, Trustee, dated as
              of March 1, 1993, filed as Exhibit 4(a)(i) to Registration Statement 33-59376. (*)
 4-3          Indenture between PHH Corporation and First National Bank of Chicago, Trustee, dated as
              of June 5, 1997, filed as Exhibit 4(a) to Registration Statement 333-27715. (*)
 4-4          Indenture between PHH Corporation and Bank of New York, Trustee, dated as of June 5,
              1997, filed as Exhibit 4(a)(11) to Registration Statement 333-27715. (*)
10-1          364-Day Credit Agreement Among PHH Corporation, the Lenders and Chase Manhattan
              Bank, as Administrative Agent, dated February 28, 2000, filed as Exhibit 10.24 (a) to
              Cendant Corporation's Form 10-K for the year ended December 31, 1999.(*)
10-2          Five-year Credit Agreement among PHH Corporation, the Lenders and Chase Manhattan
              Bank, as Administrative Agent, dated February 28, 2000, filed as Exhibit 10.24 (b) to
              Cendant Corporation's Form 10-K for the year ended December 31, 1999.(*)
10-3          Distribution Agreement between the Company and CS First Boston Corporation; Goldman,
              Sachs & Co.; Merrill Lynch & Co.; Merrill Lynch, Pierce, Fenner & Smith, Incorporated; and
              J.P. Morgan Securities, Inc. dated November 9, 1995, filed as Exhibit 1 to Registration
              Statement 33-63627. (*)
10-4          Distribution Agreement between the Company and Credit Suisse; First Boston Corporation;
              Goldman Sachs & Co. and Merrill Lynch & Co., dated June 5, 1997 filed as Exhibit 1 to
              Registration Statement 333-27715. (*)
10-5          Distribution Agreement, dated March 2, 1998, among PHH Corporation, Credit Suisse First
              Boston Corporation, Goldman Sachs & Co., Merrill Lynch & Co., Merrill Lynch, Pierce,
              Fenner & Smith Incorporated and J.P. Morgan Securities, Inc. filed as Exhibit 1 to Form 8-K
              dated March 3, 1998, File No. 1-07797. (*)
10-6          Agreement and Plan of Merger and Reorganization dated May 22, 1999, by and among PHH
              Corporation, PHH Holdings Corporation and Avis Rent A Car, Inc. and Avis Fleet Leasing
              and Management Corporation, filed as Exhibit (C) to Cendant Corporation's Schedule 13E-4
              dated June 16, 1999. (*)
10-7          Agreement between PHH Corporation and Bishop's Gate Residential Mortgage Trust, dated
              as of December 11, 1998. (**)
</TABLE>

<PAGE>


<TABLE>
<CAPTION>
EXHIBIT NO.
- -------------                                            DESCRIPTION
<S>           <C>
12            Schedule containing information used in the computation of the ratio of earnings to fixed
              charges. (**)
23            Consent of Deloitte & Touche LLP. (**)
27            Financial Data Schedule (filed electronically only). (**)
              The registrant hereby agrees to furnish to the Commission upon request a copy of all
              constituent instruments defining the rights of holders of long-term debt of the registrant and
              all its subsidiaries for which consolidated or unconsolidated financial statements are required
              to be filed under which instruments the total amount of securities authorized does not
              exceed 10% of the total assets of the registrant and its subsidiaries on a consolidated basis.
- ------------
*      Incorporated by reference
**     Filed herewith
</TABLE>


<PAGE>


       -------------------------------------------------------------------

                    BISHOP'S GATE RESIDENTIAL MORTGAGE TRUST

                                   Purchaser,





                          CENDANT MORTGAGE CORPORATION

                               Seller and Servicer





                                 PHH CORPORATION
                                    Guarantor





                              AMENDED AND RESTATED
                 MORTGAGE LOAN PURCHASE AND SERVICING AGREEMENT

                          dated as of December 11, 1998

         --------------------------------------------------------------




<PAGE>


<TABLE>
<CAPTION>

                                     TABLE OF CONTENTS

                                                                                                 Page
                                                                                                 ----
<S>            <C>                                                                               <C>
                                        ARTICLE I
                                       DEFINITIONS..................................................2

                                        ARTICLE II
               SALE OF ELIGIBLE LOANS; POSSESSION OF MORTGAGE FILES; BOOKS AND RECORDS;
                          CUSTODIAL AGREEMENT; DELIVERY OF DOCUMENTS

Section 2.1    Sale of Eligible Loans; Possession of Mortgage Loan Files;
               Maintenance of Mortgage Loan Files..................................................22
Section 2.2    Determination of Purchase Price; Deposit by Seller..................................26
Section 2.3    Purchase Commitment Term............................................................26
Section 2.4    Books and Records; Transfers of Eligible Loans......................................26
Section 2.5    Custodial Agreement.................................................................27

                                       ARTICLE III
               REPRESENTATIONS AND WARRANTIES; COVENANTS; REMEDIES AND BREACH

Section 3.1    Representations and Warranties of The Company.......................................28
Section 3.2    Representations and Warranties Regarding Individual
               Mortgage Loans; Eligibility Representations.........................................31
Section 3.3    Remedies for Breach of Representations and Warranties...............................41
Section 3.4    Conditions to Closing...............................................................42
Section 3.5    Covenants of the Company............................................................42

                                       ARTICLE IV
                     ADMINISTRATION AND SERVICING OF ELIGIBLE LOANS

Section 4.1    The Company to Act as Servicer; Servicing and
               Administration of the Eligible Loans................................................43
Section 4.2    Sales and Securitizations...........................................................46
Section 4.3    Liquidation of Eligible Loans.......................................................48
Section 4.4    Collection of Eligible Loan Payments................................................49
Section 4.5    Establishment of, and Deposits to, Collection Account...............................49
Section 4.6    Permitted Withdrawals From Collection Account;
               Deposit into the Collateral Account.................................................50

                                       i

<PAGE>
<CAPTION>
<S>            <C>                                                                               <C>

Section 4.7    Establishment of, and Deposits to, Escrow Account...................................51
Section 4.8    Permitted Withdrawals From Escrow Account...........................................52
Section 4.9    Payment of Taxes, Insurance and Other Charges.......................................53
Section 4.10   Protection of Accounts..............................................................53
Section 4.11   Maintenance of Hazard Insurance.....................................................53
Section 4.12   Maintenance of Mortgage Impairment Insurance........................................55
Section 4.13   Maintenance of Fidelity Bond and Errors and Omissions
               Insurance...........................................................................56
Section 4.14   Inspections.........................................................................56
Section 4.15   Restoration of Mortgaged Property...................................................56
Section 4.16   Maintenance of PMI Policy; Claims...................................................57
Section 4.17   Title, Management and Disposition of REO Property...................................58
Section 4.18   Servicer Reports....................................................................59
Section 4.19   Real Estate Owned Reports...........................................................59
Section 4.20   Liquidation Reports.................................................................59
Section 4.21   Reports of Foreclosures and Abandonments of Mortgaged
               Property............................................................................59
Section 4.22   Servicer Advance Report.............................................................59
Section 4.23   Year 2000...........................................................................59
Section 4.24   Secondary Market Trading Report.....................................................60

                                    ARTICLE V
                               SERVICER ADVANCES

Section 5.1    Servicer Monthly Advances...........................................................60

                                   ARTICLE VI
                          GENERAL SERVICING PROCEDURES

Section 6.1    Transfers of Mortgaged Property.....................................................61
Section 6.2    Satisfaction of Mortgages and Release of
               Mortgage Loan Files.................................................................62
Section 6.3    Servicing Compensation..............................................................62
Section 6.4    Annual Statement as to Compliance...................................................62
Section 6.5    Annual Independent Public Accountants' Servicing Report.............................62
Section 6.6    Right to Examine Servicer Records...................................................63

                                   ARTICLE VII
                             REPURCHASE OBLIGATION

Section 7.1    Servicer's Repurchase Obligations...................................................63

                                       ii

<PAGE>

<CAPTION>
                                  ARTICLE VIII
                             SERVICER TO COOPERATE
<S>            <C>                                                                               <C>
Section 8.1    Provision of Information............................................................64

                                   ARTICLE IX
                                  THE SERVICER

Section 9.1    Indemnification of Third Party Claims...............................................65
Section 9.2    Corporate Existence of the Servicer.................................................65
Section 9.3    Limitation on Liability of Servicer and Others......................................65
Section 9.4    Limitation on Resignation and Assignment by the Servicer............................66
Section 9.5    Limitation on Assignment of Right...................................................66

                                    ARTICLE X
                                    DEFAULT

Section 10.1   Servicer Events of Default..........................................................67
Section 10.2   Waiver of Defaults..................................................................69

                                   ARTICLE XI
                                  TERMINATION

Section 11.1   Termination of Agreement............................................................70
Section 11.2   Termination of Purchase Obligations.................................................70
Section 11.3   Termination of Servicing With Respect to Any Eligible Loan..........................73

                                   ARTICLE XII
                            MISCELLANEOUS PROVISIONS

Section 12.1   Successor to Servicer...............................................................73
Section 12.2   Amendment...........................................................................74
Section 12.3   Governing Law.......................................................................75
Section 12.4   Duration of Agreement...............................................................75
Section 12.5   Notices.............................................................................75
Section 12.6   Severability of Provisions..........................................................76
Section 12.7   Relationship of Parties.............................................................76
Section 12.8   Execution; Successors and Assigns...................................................76
Section 12.9   Recordation of Assignments of Mortgage..............................................76
Section 12.10  Assignment by Purchaser.............................................................77
Section 12.11  Non-Petition Agreement..............................................................77
Section 12.12  Waiver of Offset....................................................................77
Section 12.13  Limited Recourse....................................................................77
Section 12.14  Limitation of Liability.............................................................77
Section 12.15  Binding Effect on Voting Group......................................................78

                                      iii

<PAGE>

<CAPTION>
                                  ARTICLE XIII
                           PHH CORPORATION GUARANTEE

<S>              <C>                                                                             <C>
Section 13.1     Guarantee of Servicer's Performance and Payment Obligations.......................78

                                   ARTICLE XIV
                                   ASSIGNMENT

Section 14.1     Assignment........................................................................80

                                       ARTICLE XV
                                     COMMITMENT FEE

Section 15.1     Commitment Fee....................................................................80

</TABLE>



                                       iv

<PAGE>

     AMENDED AND RESTATED MORTGAGE LOAN PURCHASE AND SERVICING AGREEMENT, dated
as of December 11, 1998 (as amended, supplemented or otherwise modified and in
effect from time to time, the "Purchase Agreement"), between Bishop's Gate
Residential Mortgage Trust, a Delaware business trust, as Purchaser (the
"Purchaser"), Cendant Mortgage Corporation, a New Jersey corporation (the
"Company"), as Seller and Servicer (in its capacity as Seller hereunder, the
"Seller," and in its capacity as Servicer hereunder, the "Servicer") and PHH
Corporation, a Maryland corporation, as Guarantor of the Servicer's obligations.


                               W I T N E S S E T H

     WHEREAS, the Purchaser and the Seller have entered into that certain
Mortgage Loan Purchase and Servicing Agreement, dated as of May 21, 1998 (the
"Original Purchase Agreement"), and pursuant thereto the Purchaser has agreed to
purchase from the Seller and the Seller has agreed to sell to the Purchaser from
time to time mortgage loans constituting Eligible Loans; and

     WHEREAS, pursuant to the Original Purchase Agreement, the Purchaser and the
Company, as Seller and Servicer, have prescribed the manner of purchase of each
Eligible Loan and the management, control and servicing of the Eligible Loans,
including the method and manner by which the Servicer will arrange for the sale
and Securitization of each Eligible Loan; and

     WHEREAS, the Purchaser, the Seller and the Servicer desire to amend and
restate the Original Purchase Agreement in its entirety; and

     WHEREAS, pursuant to Section 12.2 of the Original Purchase Agreement, the
Purchaser, the Seller, the Required Banks, the Swap Counterparties, the holders
of a majority of the principal amount of all Series of Certificates and the
Servicer have provided their written consent to the amendment and restatement of
the Original Purchase Agreement, and written notice of such amendment has been
provided to each Rating Agency. In connection with the execution of this
Purchase Agreement, the Purchaser has received Rating Agency Confirmation.

     NOW, THEREFORE, in consideration of the mutual agreements hereinafter set
forth, and for other good and valuable consideration, the receipt and adequacy
of which is hereby acknowledged, the Purchaser, the Seller, and the Servicer
agree as follows:


<PAGE>


                                    ARTICLE I

                                   DEFINITIONS

     Whenever used herein, the following words and phrases, unless the context
otherwise requires, shall have the following meanings:

     Accepted Servicing Practices: The Servicer's Customary Servicing Procedures
and the servicing practices required by the Guidelines.

     Acquisition Date Accrued Interest: With respect to any Eligible Loan, the
amount of interest, if any, accrued and unpaid on the date of acquisition of
such Eligible Loan by the Purchaser.

     Administration Agreement: The Amended and Restated Administration
Agreement, dated as of the date hereof, between the Trust and the Administrator,
as the same may be at any time be amended, modified or supplemented.

     Administrator: Cendant Mortgage Corporation, as Administrator under the
Administration Agreement.

     Affiliate: With respect to any specified Person, any other Person
controlling or controlled by or under common control with such specified Person.
For the purposes of this definition, "control" when used with respect to any
specified Person means the power to direct the management and policies of such
Person, directly or indirectly, whether through the ownership of voting
securities (including, without limitation, partnership interests), by contract
or otherwise and the terms "controlling" and "controlled" have meanings
correlative to the foregoing.

     Agency: Any of GNMA, FNMA or FHLMC, as applicable.

     Agency Custodial Agreement: The custodial agreement entered into with GNMA,
FNMA or FHLMC, as applicable, pursuant to which the Custodian will act as
document custodian for a pool or pools of mortgage loans to be formed to back
Agency Securities.

     Agency Securities: Securities backed by a pool or pools of mortgage loans
owned by the Issuer, which are issued and guaranteed by the applicable Agency.


                                       2
<PAGE>

     Agent: The Chase Manhattan Bank, as agent for the Liquidity Banks under the
Liquidity Agreement.

     Agreement or Purchase Agreement: This Amended and Restated Mortgage Loan
Purchase and Servicing Agreement and all amendments hereof and supplements
hereto, including as the context requires, any Transfer Supplement.

     Appraised Value: The value set forth in an appraisal made in connection
with the origination of the related Eligible Loan as the value of the Mortgaged
Property.

     Approved Seller/Servicer: An approved seller and servicer under the
Guidelines.

     Assignment of Mortgage: An assignment of the Mortgage, notice of transfer
or equivalent instrument in recordable form, sufficient under the laws of the
jurisdiction wherein the related Mortgaged Property is located to reflect the
sale of the Mortgage to the Purchaser.

     Base Indenture: The Base Indenture, dated as of the date hereof, between
the Purchaser and the Indenture Trustee, as the same may be at any time amended,
modified or supplemented, exclusive of Supplements creating a new Series of
Notes.

     Base Trust Agreement: The Third Amended and Restated Trust Agreement, dated
as of the date hereof, between the Depositor and the Owner Trustee, as the same
may be at any time be amended, modified or supplemented.

     Best's: The meaning specified in Section 4.11 of this Agreement.

     BIF: The Bank Insurance Fund or any successor thereto.

     Business Day: Any day other than (i) Saturday and Sunday, or (ii) a day on
which banking institutions or foreign exchange markets in New York City are
authorized or required by law, regulation or executive order to be closed for
business.

     Calculation Agent: The Servicer.

     Certificates: The Variable Rate Residential Mortgage Loan Extendible Trust
Certificates, Series 1998-1, Variable Rate Residential Mortgage Loan Extendible
Trust


                                       3
<PAGE>



Certificates, Series 1998-2 and any additional Series of certificates that may
be issued from time to time pursuant to the Base Trust Agreement and any
supplement thereto.

     Closing Date: The Closing Date specified in any Transfer Supplement, which
is the date as to which the sale of any Portfolio is designated to occur.

     Code: The Internal Revenue Code of 1986, as it may be amended from time to
time or any successor statute thereto, and applicable U.S. Department of the
Treasury regulations issued pursuant thereto.

     Collateral Account: A single, segregated trust account established and
maintained by the Collateral Agent pursuant to the terms of the Security
Agreement for the purposes described in Section 4.6 hereof.

     Collateral Agent: The First National Bank of Chicago, as collateral agent
for the Secured Parties under the Security Agreement or any successor to the
Collateral Agent under the Security Agreement.

     Collection Account: As to any Eligible Loan, any separate account or
accounts created and maintained pursuant to Section 4.5 of this Agreement for
the collection of all payments made on such Eligible Loan.

     Commercial Paper or Commercial Paper Notes: The short-term promissory notes
of the Trust issued pursuant to the Depositary Agreement.

     Commitment Fee: The meaning assigned to such term in Section 15.1 hereof.

     Company: The Company, as Seller and Servicer of the Eligible Loans
purchased by the Purchaser pursuant to the terms of this Agreement.

     Company Employees: The meaning specified in Section 4.13 hereof.

     Condemnation Proceeds: As to any Eligible Loan, all awards or settlements
in respect of a Mortgaged Property, whether permanent or temporary, partial or
entire, by exercise of the power of eminent domain or condemnation, to the
extent not required to be released to a Mortgagor in accordance with the terms
of the related Loan Documents.

     Conforming Loan: An Eligible Loan which conforms to the Guidelines of GNMA,
FNMA or FHLMC, as amended for the Seller.


                                       4
<PAGE>

     Controlling Majority: The Liquidity Banks and holders of the Notes holding
51% of the sum of the (i) the aggregate principal amount of all Series of Notes
outstanding, and (ii) Credits Outstanding (for purposes of this calculation, (i)
the Liquidity Banks percentage of the Controlling Majority shall equal the
Credits Outstanding divided by the sum of the (x) the aggregate principal amount
of all Series of Notes outstanding, and (y) the Credits Outstanding, and (ii)
the Noteholders' percentage of the Controlling Majority shall equal the
aggregate principal amount of all Series of Notes outstanding divided by the sum
of (x) the aggregate principal amount of all Series of Notes outstanding, and
(y) the Credits Outstanding). For the purposes of determining the Controlling
Majority, "Credits Outstanding" shall be determined without reference to clause
(3) of the definition thereof.

     CP Dealer: Lehman Commercial Paper Inc., J.P. Morgan Securities, Inc. and
BankAmerica Robertson Stephens, Inc., each as a Commercial Paper dealer pursuant
to the Program Documents.

     Credit-Adjusted Price: The hypothetical sales price (expressed as a
percentage of par), as determined in good faith by the Calculation Agent, as of
each date of a Partial Termination occurring with respect to a Delinquent or
Defaulted Loan equal to the price that a Reference Mortgage Loan would be sold
to a Qualified Purchaser.

     Credits Outstanding: As of the close of business on any day, (i) the
aggregate principal amount of outstanding Commercial Paper, plus (ii) the
aggregate principal amount of outstanding Loans, minus (iii) funds allocable to
Commercial Paper and Loans outstanding then on deposit in the Collateral
Account, except to the extent that such funds are then subject to any writ,
order, stay, judgment, warrant of attachment or execution or similar process.

     Custodian: The First National Bank of Chicago, in its capacity as Custodian
under the Custodial Agreement, or any successor Custodian under the Custodial
Agreement.

     Customary Servicing Procedures: Procedures (including collection
procedures) that the Servicer customarily employs and exercises in servicing and
administering mortgage loans for its own account and arranging for the sale and
Securitization of mortgage loans and which are in accordance with accepted
mortgage servicing practices of prudent lending institutions in the jurisdiction
in which the Mortgaged Property is situated for properties of a similar type.

     Defaulted Loan: Any Eligible Loan where (i) the obligor thereon has failed
to make a required payment for 90 days or more after the Due Date of such
required payment,


                                       5
<PAGE>


or (ii) such Eligible Loan is a Delinquent Loan for which the Servicer has not
made a Servicer Advance and the Servicer has delivered a certificate pursuant to
Section 5.1 hereof, or (iii) any other event has occurred which gives the holder
the right to accelerate payment and/or take steps to foreclose on the mortgage
securing the Eligible Loan under the Eligible Loan documentation.

     Delinquent Loan: Any Eligible Loan which has a payment which is 30 days or
more past its Due Date.

     Depositary: First Chicago Trust Company of New York, in its capacity as
Depositary under the Depositary Agreement, or any successor Depositary under the
Depositary Agreement.

     Depositary Agreement: The Amended and Restated Depositary Agreement dated
as of December 11, 1998 entered into by the Trust and the Depositary, as the
same may at any time be amended, modified or supplemented.

     Depositor: Cendant Mortgage Corporation.

     Determination Date: With respect to a Due Period, the 16th day (or if such
day is not a Business Day, the Business Day immediately succeeding such day) of
the calendar month following such Due Period.

     Due Date: The first day of the month in which the related Monthly Payment
is due on an Eligible Loan, exclusive of any days of grace.

     Due Period: With respect to each Payment Date, the period commencing on the
first day of the month preceding the month of the Payment Date and ending on the
last day of the month preceding the month in which the Payment Date occurred.

     Early Amortization Event: With respect to each Series, if any of the
following shall have occurred prior to the applicable Final Scheduled
Distribution Date: (i) a Termination Event, (ii) the Trust's commitment to
purchase Mortgage Loans has terminated prior to the Final Scheduled Distribution
Date of any Series of Certificates, (iii) an Indenture Event of Default, (iv) a
Liquidity Agreement Event of Default (v) an Interest Rate Swap Termination
Event, (vi) an Interest Rate Swap Event of Default.

     Eligible Investments: Investments which mature no later than the next
following Payment Date in the following:(i) obligations issued by, or the full
and timely


                                       6
<PAGE>

payment of principal of and interest on which is fully guaranteed by, the United
States of America or any agency or instrumentality thereof (which agency or
instrumentality is backed by the full faith and credit of the United States of
America), (ii) commercial paper (other than the Commercial Paper) rated (at the
time of purchase) at least "A-l" by S&P, "P-1" by Moody's and, if rated by
Fitch, "F1," (iii) certificates of deposit, other deposits or bankers'
acceptances issued by or established with commercial banks having short-term
deposit ratings (at the time of purchase) of at least "A-l" by S&P, "P-1" by
Moody's and, if rated by Fitch, "F1," (iv) repurchase agreements involving any
of the Eligible Investments described in clauses (i) through (iii) hereof so
long as the other party to the repurchase agreement has short-term unsecured
debt obligations or short-term deposits rated (at the time of purchase) at least
"A-l" by S&P, "P-1" by Moody's and, if rated by Fitch, "F1," and (v) if approved
in writing by Moody's, direct obligations of any money market fund or other
similar investment company all of whose investments consist of obligations
described in the foregoing clauses of this definition and that is rated "AAm" by
S&P, "Aam" by Moody's and, if rated by Fitch, "AA/V1+" or higher. In addition,
any such Eligible Investment shall not have an "r" highlighter affixed to its
rating, and its term shall have a predetermined fixed dollar amount of principal
due at maturity that cannot vary or change. Interest on any Eligible Investment
shall be tied to a single interest rate index plus a single fixed spread, if
any, and move proportionately with that index.

     Eligible Loan: Conforming Loans and Jumbo Loans that satisfy the
Eligibility Criteria and the Portfolio Criteria. An Eligible Loan includes,
without limitation, the Mortgage Loan File, the Monthly Payments, Principal
Prepayments, Liquidation Proceeds, Condemnation Proceeds, Insurance Proceeds, VA
Guaranty Proceeds, REO Disposition Proceeds and all other rights, benefits,
proceeds and obligations arising from or in connection with such Eligible Loan.

     Eligibility Criteria: In connection with the Purchaser's purchase of
mortgage loans on any day, the mortgage loans acquired on such day must satisfy
the following criteria: (i) each mortgage loan must be either a Conforming Loan
or a Jumbo Loan, (ii) each mortgage loan must have been originated or purchased
by the Seller in accordance with its then-current origination or acquisition
underwriting practices within 60 days prior to the acquisition thereof by the
Purchaser, (iii) the aggregate Initial Purchase Price of all mortgage loans
secured by properties located in California and acquired on such day may not
exceed 30% of the aggregate Initial Purchase Price of all mortgage loans
acquired on such day, (iv) the aggregate Initial Purchase Price of all mortgage
loans secured by properties located in any state other than California and
acquired on such day may not exceed 15% of the aggregate Initial Purchase Price
of all mortgage loans acquired on such day, (v) the aggregate Initial Purchase
Price of all mortgage loans guaranteed by either the Federal Housing Authority
or




                                       7
<PAGE>

the Veterans Administration and acquired on such day may not exceed 30% of the
aggregate Initial Purchase Price of all mortgage loans acquired on such day,
(vi) the aggregate Initial Purchase Price of all Jumbo Loans acquired on such
day may not exceed 35% of the aggregate Initial Purchase Price of all mortgage
loans acquired on such day and (vii) each mortgage loan may not be made to a
borrower that is generally referred to as "sub-prime borrower." In addition, the
representations and warranties made by the Seller in this Agreement must be true
and correct in all material respects on such day.

     Eligibility Representations: The representations and warranties made by the
Seller with respect to each mortgage loan, set forth in Section 3.2 herein.

     Equivalent Security: With respect to a mortgage loan, a mortgage-backed
security issued by FHLMC, FNMA or GNMA having a term to final maturity equal to
the remaining term to maturity of such mortgage loan and an interest or
pass-through rate equal to the interest rate on such mortgage loan (net of
servicing fees).

     Equivalent Security Price: With respect to a mortgage loan, the price
(expressed as a percentage of the principal amount) of the Equivalent Security
for such mortgage loan. The price of an Equivalent Security shall be determined
by the Servicer on any date by reference to an independent market price
reference such as Telerate.

     Errors and Omissions Insurance Policy: An errors and omissions insurance
policy or policies to be maintained by the Servicer pursuant to Section 4.13
hereof.

     Escrow Account: As to any Eligible Loan, any separate account or accounts
created and maintained pursuant to Section 4.7 hereof.

     Escrow Payments: With respect to any Eligible Loan, the amounts
constituting ground rents, taxes, assessments, water rates, sewer rents,
municipal charges, mortgage insurance premiums, fire and hazard insurance
premiums, and any other payments required by the Mortgagee to be escrowed by the
Mortgagee pursuant to the Mortgage or any other related document.

     FDIC: The Federal Deposit Insurance Corporation, or any successor thereto.

     FHA: The Federal Housing Administration, an agency within the United States
Department of Housing and Urban Development, or any successor thereto and
including the Federal Housing Commissioner and the Secretary of Housing and
Urban Development where appropriate under the FHA Regulations.


                                       8
<PAGE>


     FHA Approved Mortgagee: A corporation or institution approved as a
mortgagee by the FHA under the Act and applicable FHA Regulations, and eligible
to own and service mortgage loans such as the FHA Loans.

     FHA Loan: An Eligible Loan which is the subject of an FHA Mortgage
Insurance Contract.

     FHA Mortgage Insurance: Mortgage insurance authorized under Sections
203(b), 213, 221(d)(2), 222, and 235 of the Act and provided by the FHA.

     FHA Mortgage Insurance Contract: The contractual obligation of the FHA
respecting the insurance of an Eligible Loan.

     FHA Regulations: Regulations promulgated by HUD under the Federal Housing
Administration Act, codified in 24 Code of Federal Regulations, and other HUD
issuances relating to FHA Loans, including the related handbooks, circulars,
notices and mortgagee letters.

     FHLMC: The Federal Home Loan Mortgage Corporation, or any successor
thereto.

     FHLMC Guides: The Federal Home Loan Mortgage Corporation Sellers' Guide and
the Federal Home Loan Mortgage Corporation Servicers' Guide and all amendments
or additions thereto.

     FICO Score: A statistical credit score obtained by many mortgage lenders in
connection with a loan application to help assess a borrower's creditworthiness.
A FICO score is generated by models developed by a third party and made
available to lenders through three national credit bureaus. The FICO score is
based on a borrower's historical credit data, including, among other things,
payment history, delinquencies on accounts, levels of outstanding indebtedness,
length of credit history, types of credit and bankruptcy experience.

     Fidelity Bond: A fidelity bond to be maintained by the Servicer pursuant to
Section 4.13 hereof.

     Final Scheduled Distribution Date: With respect to any Series of
Certificates, the final scheduled distribution date set forth in the applicable
Series Trust Agreement

                                       9
<PAGE>


Supplement, as modified in the manner set forth in Section 3.4(b), 3.4(c) or
3.4(d) of the Base Trust Agreement.

     Fitch: Fitch IBCA Inc., or any successor thereto.

     FNMA: The Federal National Mortgage Association, or any successor thereto.

     FNMA Guides: The FNMA Selling and Servicing Guides and all amendments or
additions thereto.

     GNMA: The Government National Mortgage Association, or any successor
thereto.

     GNMA Guides: The GNMA Handbooks 5500.1 and 5500.2 and all amendments or
additions thereto.

     Guarantee: The full, unconditional and irrevocable guarantee of the
Servicer's performance and payment obligations, set forth in Article XIII
hereof.

     Guarantor: PHH Corporation, a Maryland corporation.

     Guidelines: The GNMA Guides, the FNMA Guides and the FHLMC Guides, as such
Guides have been amended from time to time with respect to the Seller.

     HUD: The Department of Housing and Urban Development, or any federal agency
or official thereof which may from time to time succeed to the functions thereof
with regard to FHA Mortgage Insurance. The term "HUD," for purposes of this
Agreement, is also deemed to include subdivisions thereof such as the FHA and
GNMA.

     Indenture: The Base Indenture, together with all Supplements thereto, as
the same may be at any time amended, modified or supplemented.

     Indenture Event of Default: An event of default set forth in the Indenture.

     Indenture Trustee: The Bank of New York, not in its individual capacity but
solely as Indenture Trustee under the Indenture, or any successor Indenture
Trustee as provided in the Indenture.



                                       10
<PAGE>

     Initial Purchase Price: The sum of the Original Principal Purchase Price of
an Eligible Loan plus the Acquisition Date Accrued Interest.

     Insurance Proceeds: With respect to any Eligible Loan, proceeds of
insurance policies insuring the Eligible Loan or the related Mortgaged Property.

     Insured Amount: The meaning specified in Section 4.10 of this Agreement.

     Interest Rate Swaps: The amended and restated interest rate swap
agreements, each dated as of the date hereof, and any other interest rate swap
agreement entered into, between the Trust and each Swap Counterparty separately
or any substitute interest rate swaps entered into pursuant to the provisions of
the Interest Rate Swaps.

     Interest Rate Swap Event of Default: An event of default under an Interest
Rate Swap.

     Interest Rate Swap Termination Event: A termination event under an Interest
Rate Swap.

     Jumbo Loan: A mortgage loan which substantially conforms to the Guidelines
except (i) the principal amount thereof may exceed the principal amount of a
loan which conforms to the Guidelines, and (ii) for other specified exceptions
to the Guidelines which are consistent with the Seller's Jumbo Loan underwriting
standards. Jumbo Loans will not include mortgage loans made to borrowers that
are generally referred to as "sub-prime" borrowers.

     Jumbo Price Spread: With respect to Jumbo Loans, the reduction in
Equivalent Security Price, as agreed to by the Seller, the Purchaser and the
Agent.

     Liquidation Proceeds: All amounts received and retained in connection with
the liquidation of Defaulted Loans.

     Liquidity Agreement: The Amended and Restated Liquidity Agreement, dated as
of the date hereof, among the Purchaser, the Liquidity Banks and the Agent.

     Liquidity Agreement Event of Default: An event of default as set forth in
the Liquidity Agreement.




                                       11
<PAGE>


     Liquidity Banks: The banks or other financial institutions which are
parties to the Liquidity Agreement.

     Loan: Loan made by Liquidity Banks pursuant to the Liquidity Agreement.

     Loan Documents: The documents listed in Section 2.1 of this Agreement.

     Loan Termination Date: Each day on which a deposit is made into the
Collateral Account in respect of Terminated Loans.

     Loan-to-Value Ratio or LTV: With respect to any Eligible Loan, the ratio
expressed as a percentage of the Scheduled Principal Balance of the Eligible
Loan as of the date of origination (unless otherwise indicated) to the lesser of
(i) the Appraised Value of the Mortgaged Property, and (ii) if the Eligible Loan
was made to finance the acquisition of the related Mortgaged Property, the
purchase price of the Mortgaged Property.

     Mark to Market Price: With respect to a mortgage loan, (i) the Mark to
Market Price of a Conforming Loan shall be the Equivalent Security Price
multiplied by the unpaid principal amount of such Conforming Loan and (ii) the
Mark to Market Price of a Jumbo Loan shall be the Equivalent Security Price
reduced by the Jumbo Price Spread multiplied by the unpaid principal amount of
such Jumbo Loan.

     Material Adverse Effect: A material adverse effect on (a) the business,
assets, operations, prospects or condition, financial or otherwise, of the
Purchaser, (b) the ability of any of the Purchaser, the Seller, the Servicer or
the Guarantor to perform any of its obligations under this Mortgage Loan
Purchase and Servicing Agreement or any of the other Program Documents.

     Monthly Payment: The scheduled monthly payment of principal and interest on
an Eligible Loan.

     Monthly Servicer Advance Report: The meaning specified in Section 4.22
hereof.

     Moody's: Moody's Investors Service, Inc., and any successors thereto.

     Mortgage: The mortgage, deed of trust or other instrument securing a
Mortgage Note, which creates a lien on an estate in fee simple in real property
securing the Mortgage Note.



                                       12
<PAGE>


     Mortgage Impairment Insurance Policy: A mortgage impairment or blanket
hazard insurance policy as described in Section 4.12 hereof.

     Mortgage Interest Rate: The annualized regular rate of interest borne on a
Mortgage Note.

     Mortgage Loan File: The items pertaining to each Eligible Loan referred to
in Section 2.1 hereof, and any additional documents required to be added to the
Mortgage Loan File pursuant to this Agreement.

     Mortgage Loan Schedule: A schedule of Eligible Loans annexed to the
Transfer Supplement and delivered to the Purchaser on the related Closing Date,
such schedule setting forth the following information with respect to each
Eligible Loan: (1) the identifying number for the Eligible Loan; (2) the
Mortgagor's name; (3) the street address of the Mortgaged Property including the
state code; (4) a code indicating whether the Mortgaged Property is a one family
residence or a 2-4 family residence; (5) the months to maturity from the Closing
Date based on the amortization schedule for such Eligible Loan; (6) the
Loan-to-Value Ratio at the Closing Date; (7) the Mortgage Interest Rate; (8) the
stated maturity date; (9) the amount of the Monthly Payment; (10) the original
principal balance; (11) the PMI Policy certificate number, if any; (12) the
Qualified Insurer, if any; (13) the type of loan (FHA, VA, Conforming, Jumbo);
(14) payment type (fixed rate or adjustable rate); and (15) purchase price. With
respect to any Portfolio in the aggregate, the Mortgage Loan Schedule shall set
forth the following information, as of the related Closing Date: (1) the number
of Eligible Loans; (2) the current aggregate outstanding principal balance of
the Eligible Loans; (3) the weighted average Mortgage Interest Rate of the
Eligible Loans; and (4) the weighted average maturity of the Eligible Loans.

     Mortgage Note: The note or other evidence of the indebtedness of a
Mortgagor secured by a Mortgage.

     Mortgagee: The lender on a Mortgage Note.

     Mortgaged Property: The real property securing repayment of the debt
evidenced by a Mortgage Note.

     Mortgagor: The obligor on a Mortgage Note.


                                       13
<PAGE>


     Notes: The Variable Rate Residential Mortgage Loan Medium-Term Notes,
Series 1998-2, and any additional Series of notes issued pursuant to the Base
Indenture and any Supplement.

     Officer's Certificate: A certificate signed by the Chairman of the Board
and Chief Executive Officer, the President, any Executive Vice President or any
Senior Vice President or of the Seller or the Servicer, as applicable, and
delivered to the Purchaser as required by this Agreement.

     Opinion of Counsel: A written opinion of counsel, who may be an employee of
the Seller or the Servicer, as applicable, in a form reasonably acceptable to
the Purchaser.

     Original Principal Purchase Price: With respect to each mortgage loan, the
Mark to Market Price at the close of business on the second Business Day
immediately preceding the Closing Date of the sale of such mortgage loan by the
Seller to the Purchaser.

     Outstanding Purchase Price: With respect to any Eligible Loan and any date
of determination, (i) the Initial Purchase Price of such mortgage loan less (ii)
the amount of any payments received by the Purchaser and deposited in the
Collateral Account in respect of Acquisition Date Accrued Interest, less (iii)
the product of (x) the aggregate of all previous principal payments made on such
mortgage loan and deposited into the Collateral Account on or prior to such date
of determination, and (y) the related Purchase Price Adjustment Factor;
provided, however, the Outstanding Purchase Price of a mortgage loan (other than
a Terminated Loan) shall only be reduced on a Payment Date and the Outstanding
Purchase Price of a Terminated Loan shall be reduced on the related Loan
Termination Date; provided further, that solely for calculating a Partial
Termination Payment with respect to a Terminated Loan which is sold by the
Servicer on behalf of the Purchaser to a third party, the Outstanding Purchase
Price shall be deemed to exclude the product of (i) Retained Payment with
respect to such Terminated Loan, and (ii) the Purchase Price Adjustment Factor;
provided further that after any Loan Termination Date the Outstanding Purchase
Price of a Terminated Loan shall be zero except that the Outstanding Purchase
Price of a Terminated Loan which is sold by the Servicer on behalf of the
Purchaser to a third party shall be the amount of the Retained Payment.

     Owner Trustee: First Union Trust Company National Association acting, not
in its individual capacity, but solely on behalf of the Purchaser as owner
trustee under the Base Trust Agreement.




                                       14
<PAGE>


     Partial Termination Payment: An amount, which may be positive or negative,
calculated with respect to each Terminated Loan (I) which is sold by the Trust
to a third party or securitized equal to the product of (i) the unpaid principal
balance of the Eligible Loan to which the loan termination relates and (ii) the
difference between (x) the Purchase Price Adjustment Factor for such Eligible
Loan and (y) (A) if the loan termination occurs with respect to a non-Delinquent
or non-Defaulted Loan, the sales price (expressed as a percentage of par) of the
Eligible Loan to which the loan termination relates (which sales price in the
case of a bundled whole loan sale or a Securitization shall equal the sales
price for the related bundle of loans or Securitization) or (B) if the loan
termination occurs with respect to a Delinquent or Defaulted Loan, the
Credit-Adjusted Price or (II) which results from a prepayment in full of such
Eligible Loan equal to the product of (x) the related Purchase Price Adjustment
Factor less 100% and (y) the principal payments that were deposited in the
Collateral Account on such date.

     Payment Date: The 20th day (or if such day is not a Business Day, the
immediately succeeding Business Day) of any month.

     Person: Any individual, corporation, partnership, joint venture,
association, joint-stock company, trust, unincorporated organization, government
or any agency or political subdivision thereof.

     PHH Corporation: A Maryland corporation.

     PMI Policy: A policy of primary mortgage guaranty insurance issued by a
Qualified Insurer, as required by this Agreement with respect to certain
Eligible Loans.

     Pooling Date: With respect to any Terminated Loan sold by the Servicer on
behalf of the Purchaser to a third party, the date on which the pool in which
such Terminated Loan is included is cut by the Servicer.

     Portfolio: An Eligible Loan or pool of Eligible Loans sold to the Purchaser
on a given day pursuant to the terms hereof and the applicable Transfer
Supplement.

     Portfolio Aging Limitations: With respect to the age of the Eligible Loans
owned by the Purchaser on any day, the following limitations shall apply:

     (i) the aggregate Outstanding Purchase Price of Eligible Loans acquired by
the Purchaser more than three (3) months prior to such day may not exceed 30% of
the then-current Program Size; (ii) the aggregate Outstanding Purchase Price of
Eligible Loans


                                       15
<PAGE>



acquired by the Purchaser more than six (6) months prior to such day may not
exceed 5% of the then-current Program Size; and (iii) the Purchaser must
securitize or sell each Eligible Loan acquired by it within one (1) year of the
date of acquisition; provided, however, that, subject to Rating Agency
Confirmation, the Controlling Majority with the consent of the Required Banks
and the Required Certificateholders may waive any of the requirements of clauses
(i) and (ii) above.

     Portfolio Criteria: On any day, after giving effect to the Purchaser's
purchase and sale of mortgage loans on such day, the mortgage loans owned by the
Purchaser in the aggregate must satisfy the following criteria: (i) the
aggregate Outstanding Purchase Price of mortgage loans secured by property in
California may not on such date exceed 30% of the then-current Program Size;
(ii) the aggregate Outstanding Purchase Price of mortgage loans secured by
property in a single state other than California may not on such date exceed 15%
of the then current Program Size; (iii) the aggregate Outstanding Purchase Price
of mortgage loans insured or guaranteed by either the FHA or VA may not on such
date exceed 30% of the then-current Program Size; (iv) the aggregate Outstanding
Purchase Price of Jumbo Loans may not on such date exceed 35% of the
then-current Program Size; (v) the mortgage loans owned by the Trust must have a
weighted average FICO Score of at least 675; and (vi) the weighted average loan
to value ratio of the mortgage loans owned by the Trust must not on such date
exceed 85%.

     Principal Prepayment: Any payment or other recovery of principal made on an
Eligible Loan which is received in advance of its scheduled Due Date, including
any prepayment penalty or premium thereon, which is not accompanied by an amount
of interest representing scheduled interest due on any date or dates in any
month or months subsequent to the month of prepayment.

     Program Documents: The Liquidity Agreement, the Indenture, the Security
Agreement, the Custodial Agreement, the Mortgage Loan Purchase and Servicing
Agreement, the Guarantee, the Trust Agreement, the Depositary Agreement, the
Interest Rate Swaps, the Commercial Paper Dealer Agreement, the Administration
Agreement and the Note Purchase Agreements and the Certificate

     Program Size: The sum of the Series Program Sizes, as such limit may be
increased or decreased in accordance with the Program Documents.

     Purchase Price Adjustment Factor: With respect to any Eligible Loan, the
Original Principal Purchase Price of such Eligible Loan expressed as a
percentage of par.




                                       16
<PAGE>


     Purchaser or Trust: Bishop's Gate Residential Mortgage Trust, a Delaware
business trust.

     Qualified Depository: Any depository the accounts of which are insured by
the FDIC through the BIF or the SAIF and the debt obligations of which are rated
"A2" and "Aa" or better by Moody's and S&P, respectively or such depository as
shall be acceptable to Moody's and S&P, as applicable.

     Qualified Insurer: A mortgage guaranty insurance company duly authorized
and licensed where required by law to transact mortgage guaranty insurance
business and approved as an insurer by FHLMC, FNMA or GNMA.

     Qualified Purchaser: A leading purchaser in the market for mortgage loans
having the highest credit standing which satisfy all the criteria that the
Calculation Agent would apply generally at such time in determining whether to
offer or make an extension of credit thereto.

     Rated Bidder: Shall have the meaning set forth in Section 11.3.

     Rating Agency: S&P, Moody's and Fitch.

     Rating Agency Confirmation: A written confirmation from each Rating Agency
that the proposed action will not cause the reduction or withdrawal of their
respective then current ratings on any outstanding Series of Certificates, any
outstanding Series of Notes or any outstanding Commercial Paper.

     Reconciliation Date: The first and fifteenth day of each calendar month
(or, if such day is not a Business Day, the next following Business Day).

     Reference Mortgage Loan: A hypothetical mortgage loan used by the
Calculation Agent for the purposes of determining the Credit-Adjusted Price
which is otherwise identical to the Delinquent or Defaulted Loan in all
respects, including interest rate, principal balance, cash flows and all other
payment characteristics except that such mortgage loan is not a Delinquent or
Defaulted Loan.

     Remarketing Agent: Lehman Brothers Inc., a Delaware corporation, or any
successor thereto as remarketing agent for all Series of Certificates, pursuant
to a mutually acceptable remarketing agent agreement.



                                       17
<PAGE>


     REO Disposition: The final sale by the Servicer of any REO Property.

     REO Disposition Proceeds: All amounts received with respect to an REO
Disposition (net of costs related thereto) pursuant to Section 4.17 hereof.

     REO Property: A Mortgaged Property acquired by the Servicer on behalf of
the Purchaser through foreclosure or by deed in lieu of foreclosure, as
described in Section 4.17 hereof.

     Repurchase Price: With respect to any mortgage loan that is repurchased by
the Seller or Servicer in accordance with Sections 3.3, 6.2 and 7.1 hereof, the
Outstanding Purchase Price of such loan plus accrued interest through the date
of repurchase.

     Required Banks: Liquidity Banks having an aggregate principal amount of
outstanding Liquidity Loans and available commitments under the Liquidity
Agreement equal to 51% of the aggregate principal amount of outstanding
Liquidity Loans and available commitments for all Liquidity Banks.

     Required Certificateholders: A majority in principal amount of all Series
of Certificates, voting together as a class.

     Required Noteholders: A majority in principal amount of all Series of
Notes, voting together as a single class.

     Reserve Fund: The segregated trust account established and maintained by
the Collateral Agent for the benefit of the Secured Parties and the holders of
all Series of Certificates, as set forth in Section 5.05 of the Security
Agreement.

     Reserve Fund Available Amount: On any day, the amount on deposit in the
Reserve Fund as of such day.

     Retained Payment: With respect to any Terminated Loan sold by the Servicer
on behalf of the Purchaser to a third party or securitized, the sum of (A) with
respect to any such Terminated Loan which has a Pooling Date prior to the 15th
day of the month, the amount of principal payments which are scheduled to be
received by the Purchaser in the month in which the Loan Termination Date for
such Terminated Loan occurs and (B) the amount of Principal Prepayments not
deposited into the Collateral Account and received by the Purchaser prior to the
Pooling Date where the next Reconciliation Date occurs prior to such Pooling
Date.



                                       18
<PAGE>


     SAIF: The Savings Association Insurance Fund, or any successor thereto.

     Scheduled Principal Balance: With respect to any Eligible Loan, as of any
date of determination, the original principal balance thereof, reduced by the
principal portion of all Monthly Payments then due on or before such date of
determination, whether or not received.

     Secured Parties: The Swap Counterparties, the Liquidity Banks, the Agent,
the holders of all Series of Notes, the Indenture Trustee and the holders of the
Commercial Paper.

     Securities Act of 1933 or the 1933 Act: The Securities Act of 1933, as
amended.

     Securities or Securitization Securities: Any note, bond or pass-through
certificate that is, directly or indirectly, secured by or represents an
interest in any Eligible Loan or pool of Eligible Loans.

     Securitization or Securitized: A transaction in which any Eligible Loan or
pool of Eligible Loans designated by the Purchaser is financed through or sold
to a Securitization Vehicle, which vehicle issues Securities in the capital
markets.

     Securitization Vehicle: FHLMC, FNMA, GNMA or any trust, partnership,
corporation, limited liability corporation, limited liability partnership or
other state law entity that is created for the principal purpose of owning or
holding an Eligible Loan or Eligible Loans which are the subject of a
Securitization.

     Security Agreement: The Security Agreement dated as of the date hereof,
among the Purchaser, the Agent, the Indenture Trustee and the Collateral Agent.

     Seller: Cendant Mortgage Corporation, a New Jersey corporation.

     Series: Shall mean (x) any Series of Notes, (y) the Commercial Paper and
Liquidity Loans (such Commercial Paper and Liquidity Loans taken together as one
Series), or (z) any Series of Certificates, as the context may require.

     Series Program Size: Shall mean, with respect to each Series of Notes, the
amount set forth in the Series Supplement for such Series of Notes (including,
without limitation, the amount of Certificates required to be issued in
connection therewith) and, with


                                       19
<PAGE>


respect to the Series of Liquidity Loans and Commercial Paper, $[1,546,400,000]
(as such size may be increased or decreased in accordance with the Program
Documents).

     Series Trust Agreement Supplement: With respect to each Series of
Certificates, the related supplement to the Base Trust Agreement.

     Servicer: Cendant Mortgage Corporation, a New Jersey corporation, or any
successor Servicer as provided herein.

     Servicer Event of Default: Any one of the conditions or circumstances
enumerated in Section 10.1.

     Servicer Monthly Advance: Amounts advanced by the Servicer in respect of
Delinquent Loans pursuant to Section 5.1 of this Agreement.

     Servicer Report: The meaning specified in Section 4.18 hereof.

     Servicing Advances: All customary, reasonable and necessary "out of pocket"
costs and expenses other than Servicer Monthly Advances (including reasonable
attorneys' fees and disbursements) incurred in the performance by the Servicer
in connection with a default or other unanticipated occurrence with respect to
an Eligible Loan owned by the Purchaser (and not including the performance of
its ordinary and customary activities as Servicer), including, but not limited
to, the cost of (a) the preservation, restoration and protection of the
Mortgaged Property, (b) any enforcement or judicial proceedings, including
foreclosures, (c) the management and liquidation of any REO Property and (d) any
advances of taxes and insurance premiums made pursuant to Section 4.9 hereof as
a consequence of the default by the Mortgagor on its obligation to pay such
amounts.

     Servicing Fee: With respect to the services provided by the Servicer
pursuant to this Agreement, an annual servicing fee of 3/8 of 1% on the average
monthly balance of Eligible Loans held by the Purchaser during such month plus
the excess fee, if any, pursuant to Section 5.03(b)(xi) of the Security
Agreement.

     S&P: Standard & Poor's Ratings Services, a division of The McGraw-Hill
Companies, or any successor thereto.

     Supplement: A supplement to the Base Indenture with respect to any Series
of Notes.



                                       20
<PAGE>


     Swap Counterparty: Each of The Bank of Nova Scotia, NationsBank, N.A.,
Barclay's Bank or any other swap counterparty which is a commercial bank or
financial institutions having short-term credit ratings of "A-1+" and "P-1" from
S&P and Moody's and "F1+," if rated by Fitch, and long-term credit ratings of at
least "AA-" and "Aa3" from S&P and Moody's and "AA-," if rated by Fitch .

     Terminated Loan: Each Eligible Loan which is (1) sold or Securitized or (2)
prepaid in full.

     Termination Event: The meaning specified in Section 11.2 of this Agreement.

     Termination Event Auction: Shall have the meaning set forth in Section
11.2.

     Transfer Supplement: The document pursuant to which each Eligible Loan or
Eligible Loans are sold by the Seller to the Purchaser, a form of which is
attached hereto as Exhibit A.

     VA: The U.S. Department of Veterans Affairs, an agency of the United States
of America, or any successor thereto including the Secretary of Veterans
Affairs.

     VA Approved Lender: Those lenders which are approved by the VA to act as a
lender in connection with the origination of VA Loans.

     VA Guaranty Proceeds: The proceeds of any payment of a VA Loan Guaranty
Certificate.

     VA Loan: An Eligible Loan which is the subject of a VA Loan Guaranty
Certificate as evidenced by a VA Loan Guaranty Certificate, or an Eligible Loan
which is a vendee loan sold by the VA.

     VA Loan Guaranty Certificate: The obligation of the United States to pay a
specific percentage of an Eligible Loan (subject to a maximum amount) upon
default of the Mortgagor pursuant to the Servicemen's Readjustment Act, as
amended.

     VA Regulations: Regulations promulgated by the U.S. Department of Veterans
Affairs pursuant to the Servicemen's Readjustment Act, as amended, codified in
38 Code of Federal Regulations, and other VA issuances relating to VA Loans,
including related handbooks, circulars and notices.




                                       21
<PAGE>


     Voting Group: The meaning specified in Section 12.4 of this Agreement.

     Wet Funded Loan: A mortgage loan that is originated by the Seller and
purchased by the Purchaser, prior to the delivery of the Mortgage Note to the
Custodian.

     Wet Funded Loan Limitation: On any day, if the ratings of PHH Corporation
are below BBB+ or Baa1, the aggregate Outstanding Purchase Price of Wet Funded
Loans may not exceed 30% of the then-current Program Size.


                                   ARTICLE II

              SALE OF ELIGIBLE LOANS; POSSESSION OF MORTGAGE FILES;
                     BOOKS AND RECORDS; CUSTODIAL AGREEMENT;
                              DELIVERY OF DOCUMENTS

     Section 1.1 Sale of Eligible Loans; Possession of Mortgage Loan Files;
Maintenance of Mortgage Loan Files.

     (1) (i) From time to time, pursuant to any Transfer Supplement, the Seller
may sell, transfer, assign, set over and convey to the Purchaser, without
recourse, but subject to the terms of this Agreement, all the right, title and
interest (not including servicing rights with respect to the Eligible Loans,
which shall be retained by the Seller subject to and in accordance with this
Agreement) of the Seller in and to any Eligible Loans, including Wet Funded
Loans, originated by the Seller; provided, however, the Purchaser shall not at
any time be required to purchase Eligible Loans having an aggregate Outstanding
Purchase Price greater than the then-current Program Size; provided, further,
that mortgage loans transferred on each Closing Date must satisfy the
Eligibility Criteria. The Seller shall provide a notice to the Purchaser, the
Indenture Trustee, the Agent, the Collateral Agent and the Swap Counterparties
not later then 4:00 p.m., New York City time, one Business Day prior to the
execution of any Transfer Supplement of its intention to sell a Portfolio to the
Purchaser pursuant to a Transfer Supplement. In such notice, the Seller shall
inform the Purchaser of the aggregate principal balance of the Eligible Loans
that it intends to sell on such date. The subject Portfolio shall be sold by the
Seller to the Purchaser as described in Section 2.2 hereof. Each Transfer
Supplement shall be executed by the Seller and the Purchaser at the time of the
sale of the subject Portfolio. Notwithstanding the foregoing, the Purchaser and
the Seller each acknowledge and agree that, subject to and in accordance with
this Agreement, the Seller is the owner of the servicing rights with respect to
the Eligible Loans, and the Seller is responsible for all servicing duties.


                                       22
<PAGE>



     (ii) Upon execution of any Transfer Supplement by the Company and the Trust
and receipt of the purchase price therefor, the Company hereby sells, assigns,
transfers, sets over and conveys to the Trust all right, title and interest of
the Company in, to and under each mortgage loan identified on the such Transfer
Supplement. It is intended that the transfer, assignment and conveyance herein
contemplated constitute a sale of the mortgage loans, conveying good title
thereto free and clear of any Liens, by the Company to the Trust and that the
mortgage loans not be part of the Company's estate in the event of insolvency.
In the event that the mortgage loans are held to be property of the Company or
if for any other reason the Transfer Supplement is held or deemed to create a
security interest in the mortgage loans, the parties intend that the Company
shall be deemed to have granted, and shall have granted, to the Trust a first
priority perfected security interest in the mortgage loans and all Collateral
related thereto now existing or hereafter arising for the purpose of securing
the rights of the Trust under this Agreement, and that this Agreement and the
Transfer Supplement shall each constitute a security agreement under applicable
law.

     (2) Pursuant to Section 2.5, as soon as practicable but in any event on or
before the date which is 21 days after any sale of Eligible Loans to the
Purchaser, the Seller shall deliver each Mortgage Note, including Mortgage Notes
on Wet Funded Loans (subject to the Wet Funded Loan Limitation), to the
Custodian as agent of the Collateral Agent. The Seller shall deliver the related
Loan Documents to the Servicer and the contents of each Mortgage Loan File shall
be held in trust by the Servicer for the benefit of the Purchaser. The
possession of each Mortgage Loan File by the Servicer is at the will of the
Purchaser for the sole purpose of servicing the related Eligible Loan and such
retention and possession by the Servicer is in a custodial capacity only. Upon
the sale of the Eligible Loans, the ownership of each Mortgage Note, the related
Mortgage and the related Mortgage Loan File shall vest immediately in the
Purchaser, and the ownership of all records and documents with respect to the
related Eligible Loan prepared by or which come into the possession of the
Servicer shall vest immediately in the Purchaser and shall be retained and
maintained by the Servicer, in trust, at the will of the Purchaser and the
Collateral Agent and only in such custodial capacity. Each Mortgage Loan File
and the Servicer's books and records shall each be marked appropriately to
reflect clearly the sale of the related Eligible Loans to the




                                       23
<PAGE>

Purchaser. The Custodian shall only release its custody of the contents of any
Mortgage Loan File in its possession accordance with the Custodial Agreement.

     The Mortgage Loan File shall consist of the following documents
(constituting, collectively, the "Loan Documents") and such other documents as
Purchaser may require from time to time:

          (1) the original of any guarantee executed in connection with the
     Mortgage Note (if any);

          (2) the original Mortgage with evidence of recording thereon. If in
     connection with any Eligible Loan, the Seller cannot deliver or cause to be
     delivered the original Mortgage with evidence of recording thereon on or
     prior to the Closing Date because of a delay caused by the public recording
     office where such Mortgage has been delivered for recordation or because
     such Mortgage has been lost or because such public recording office retains
     the original recorded Mortgage, the Seller shall deliver or cause to be
     delivered to the Servicer, a photocopy of such Mortgage, together with (i)
     in the case of a delay caused by the public recording office, an officer's
     certificate of the Seller stating that such Mortgage has been dispatched to
     the appropriate public recording office for recordation and that the
     original recorded Mortgage or a copy of such Mortgage certified by such
     public recording office to be a true and complete copy of the original
     recorded Mortgage will be promptly delivered to the Servicer upon receipt
     thereof by the Seller; or (ii) in the case of a Mortgage where a public
     recording office retains the original recorded Mortgage or in the case
     where a Mortgage is lost after recordation in a public recording office, a
     copy of such Mortgage certified by such public recording office to be a
     true and complete copy of the original recorded Mortgage;

          (3) the originals of all assumption, modification, consolidation or
     extension agreements, with evidence of recording thereon;

          (4) any original duly executed Assignment of Mortgage for each
     Eligible Loan, in form and substance acceptable for recording, and all
     interim assignments with evidence of recording thereon, if any; if the
     Eligible Loan was acquired by the Seller in a merger, any Assignment of
     Mortgage must be made by "[Seller], successor by merger to [name of
     predecessor]." If the Eligible Loan was acquired or originated by the
     Seller




                                       24
<PAGE>

     while doing business under another name, any Assignment of Mortgage must be
     by "[Seller], formerly known as [previous name]." If the Eligible Loan was
     acquired by the Seller as receiver for another entity, any Assignment of
     Mortgage must be by "[Seller], receiver for [name of entity in
     receivership]." Any Assignment of Mortgage must be duly recorded only if
     recordation is either necessary under applicable law to perfect or on
     direction of the Purchaser as provided in this Agreement. If any Assignment
     of Mortgage is to be recorded, the Mortgage shall be assigned to the
     Servicer as Custodian. If any Assignment of Mortgage is not to be recorded,
     such Assignment of Mortgage shall be delivered in blank;

          (5) the originals of all intervening assignments of mortgage with
     evidence of recording thereon, or if any such intervening assignment has
     not been returned from the applicable recording office or has been lost or
     if such public recording office retains the original recorded assignments
     of mortgage, the Seller shall deliver or cause to be delivered to the
     Servicer, a photocopy of such intervening assignment, together with (i) in
     the case of a delay caused by the public recording office, an officer's
     certificate of the Seller stating that such intervening assignment of
     mortgage has been dispatched to the appropriate public recording office for
     recordation and that such original recorded intervening assignment of
     mortgage or a copy of such intervening assignment of mortgage certified by
     the appropriate public recording office to be a true and complete copy of
     the original recorded intervening assignment of mortgage will be promptly
     delivered to the Servicer upon receipt thereof by the Seller; or (ii) in
     the case of an intervening assignment where a public recording office
     retains the original recorded intervening assignment or in a case where an
     intervening assignment is lost after recordation in a public recording
     office, a copy of such intervening assignment certified by such public
     recording office to be a true and complete copy of the original recorded
     intervening assignment;

          (6) if available, the original mortgagee title insurance policy or
     attorney's opinion of title and abstract of title, or if the policy has not
     yet been issued, (a) the irrevocable written commitment, interim binder or
     marked up binder for a title insurance policy issued by the title insurance
     company dated and certified as of the date the Eligible Loan was funded, or
     (b) a copy of the applicable escrow instructions indicating the name of the
     title company with, in either case, a statement by the title insurance
     company or closing attorney on such binder or commitment or escrow
     instructions that



                                       25
<PAGE>

     the priority of the lien on the related Mortgage during the period between
     the date of the funding of the related Eligible Loan and the date of the
     related title policy is insured;

          (7) the original of any security agreement, chattel mortgage or
     equivalent document executed in connection with the Mortgage;

          (8) the original of any primary mortgage insurance policy (if any);
     and

          (9) if the Eligible Loans are sold to the Agencies, the originals of
     other documents, forms, releases, certifications and papers required by the
     applicable Agency Custodial Agreement.

     (3) On the date hereof and on the date of each other increase in the
then-current Program Size, the Seller shall deposit an amount into the Reserve
Fund from the proceeds of the sale of the Eligible Loans to the Purchaser so
that the amount on deposit in the Reserve Fund equals 0.60% of the then-current
Program Size.

     (4) It is the intention of this Agreement that each conveyance of the
Seller's right, title and interest in and to the Eligible Loans (not including
servicing rights with respect to the Eligible Loans, which shall be retained by
the Seller) pursuant to this Agreement shall constitute a purchase and sale and
not a loan.

        Section 1.2 Determination of Purchase Price; Deposit by Seller.

     (1) Upon notice from the Seller to the Purchaser of the prospective sale of
a Portfolio by the Seller to the Purchaser under Section 2.1 hereof, the Seller
shall submit to the Purchaser (i) a Mortgage Loan Schedule and (ii) the Closing
Date for the sale of the Portfolio. The Seller shall not choose a preliminary
Closing Date which is less than one Business Day from the date that the
Purchaser receives the items specified in the preceding sentence. Not later than
8 a.m. on the Closing Date, the Seller shall notify the Purchaser of its
calculation of the Original Principal Purchase Price and the Initial Purchase
Price for the Portfolio. If the Purchaser does not agree with such calculation
or the sale does not close for any other reason, the Closing Date for the
Portfolio shall be rescheduled to a later date, at its option, by the Seller.
The Purchaser and the Seller shall use their best efforts to close the sale of
any Portfolio on any such Closing Date. The Purchaser shall pay to the Seller
the Initial Purchase Price of any Eligible Loans purchased by it hereunder in
immediately




                                       26
<PAGE>

available funds not later than 2:00 p.m., New York City time, on the Closing
Date. Each mortgage loan must satisfy the Eligibility Criteria and the
Eligibility Representations.

     (2) With respect to any Eligible Loan which will not have a scheduled
interest payment due on the first day of the month following the month in which
the Closing Date occurs for the purchase of such Eligible Loan (the "Closing
Month"), the Seller will deposit in the Collateral Account on the Closing Date
an amount equal to interest on the principal amount of such Eligible Loan for
the number of days remaining from and including the Closing Date to and
including the last day of the Closing Month at the contract rate for such
Eligible Loan.

     Section 1.3 Purchase Commitment Term.

     Subject to the terms and conditions of the Program Documents, the
commitment of the Purchaser under this Agreement shall expire on the termination
of this agreement, in accordance with Section 11.1 herein.

     Section 1.4 Books and Records; Transfers of Eligible Loans.

     From and after each related Closing Date, all rights arising with respect
to the Eligible Loans sold (not including servicing rights with respect to the
Eligible Loans, which shall be retained by the Seller) pursuant to any Transfer
Supplement including but not limited to all funds received on or in connection
with the Eligible Loans, shall be received and held by the Servicer in trust for
the benefit of the Purchaser. Pursuant to the Custodial Agreement, the Custodian
shall hold all of the Mortgage Notes as described in such Custodial Agreement.

     The sale of each Eligible Loan shall be reflected on the Seller's balance
sheet and other financial statements as a sale of assets by the Seller. The
Seller intends to treat the transfer of any Eligible Loans to the Purchaser
pursuant to this Agreement as a sale for accounting and tax purposes with
respect to the Seller. The Servicer shall be responsible for maintaining, and
shall maintain, a complete set of books and records for each Eligible Loan which
shall be marked clearly to reflect the ownership of each Eligible Loan by the
Purchaser. In particular, the Servicer shall maintain in its possession,
available for inspection by the Purchaser, the Collateral Agent, the Indenture
Trustee (acting at the written direction of the Required Noteholders), the Agent
or their respective designees, evidence of compliance with applicable laws,
rules and regulations. To the extent that original documents are not required
for purposes of realization of Liquidation Proceeds, Insurance Proceeds, VA




                                       27
<PAGE>

Guaranty Proceeds, FHA Proceeds or Securitization proceeds, documents maintained
by the Servicer may be in the form of microfilm or microfiche or such other
reliable means of recreating original documents, including but not limited to,
optical imagery techniques so long as the Servicer complies with the
requirements of the Guidelines.

     The Servicer shall maintain with respect to each Eligible Loan and shall
make available for inspection, upon reasonable advance notice, at the offices of
the Servicer during normal business hours by the Purchaser, the Collateral
Agent, the Indenture Trustee (acting at the written direction of the Required
Noteholders), the Agent, the Remarketing Agent, any CP Dealer or their
respective designees the related Mortgage Loan File during the time the
Purchaser retains ownership of an Eligible Loan and thereafter in accordance
with applicable laws and regulations.

     Section 1.5 Custodial Agreement.

     Pursuant to the Custodial Agreement delivered to the Purchaser in
connection with the Original Purchase Agreement, the Seller shall, from time to
time in connection with each purchase of Eligible Loans pursuant to the terms of
this Agreement, deliver to the Custodian, on or before the date which is 21 days
after the related Closing Date, the Mortgage Note with respect to each Eligible
Loan transferred. The Custodian shall hold all Mortgage Notes in trust for the
Purchaser as agent for the Collateral Agent.

                                   ARTICLE III

                         REPRESENTATIONS AND WARRANTIES;
                         COVENANTS; REMEDIES AND BREACH

     Section 1.6 Representations and Warranties of The Company.

     The Company, as Seller and Servicer, represents and warrants to the
Purchaser (and for the benefit of the Collateral Agent) that as of each
applicable Closing Date and as of the date of the sale or Securitization of each
Eligible Loan:

     (1) Due Organization and Authority. The Company is duly organized, validly
existing and in good standing under the laws of New Jersey and has all licenses
necessary to carry on its business as now being conducted and is licensed,
qualified and in good standing in each state where a Mortgaged Property is
located if required to conduct business of the type conducted by it, and in any
event the Company is in compliance with the laws of any such state to the extent
necessary to ensure the enforceability of any Eligible




                                       28
<PAGE>

Loan sold hereunder and the servicing of any such Eligible Loan in accordance
with the terms of this Agreement and any Transfer Supplement; the Company has
the full power and authority to execute and deliver this Agreement and any
Transfer Supplement and to perform its obligations in accordance herewith and
therewith; the execution, delivery and performance of this Agreement and any
Transfer Supplement by the Company and the consummation of the transactions
contemplated hereby and thereby have been duly and validly authorized by the
Company; all requisite corporate action has been taken by the Company to make
this Agreement and any Transfer Supplement valid and binding upon the Company in
accordance with its terms; this Agreement and any Transfer Supplement each
evidences the valid, binding and enforceable obligation of the Company, except
that (i) the enforceability thereof may be limited by bankruptcy, insolvency,
moratorium, receivership and other similar laws relating to creditors' rights
generally and (ii) the remedy of specific performance and injunctive and other
forms of equitable relief may be subject to equitable defenses and to the
discretion of the court before which any proceeding therefor may be brought.

     (2) Ordinary Course of Business. The consummation of the transactions
contemplated by this Agreement are in the ordinary course of business of the
Company, and the transfer, assignment and conveyance of the Mortgage Notes and
the Mortgages by the Company pursuant to this Agreement are not subject to the
bulk transfer or any similar statutory provisions in effect in any applicable
jurisdiction.

     (3) No Conflicts. Neither the execution and delivery of this Agreement or
any Transfer Supplement, the acquisition of Eligible Loans by the Company, the
sale of Eligible Loans to the Purchaser or the transactions contemplated hereby
or thereby, nor the fulfillment of or compliance with the terms and conditions
of this Agreement or any Transfer Supplement, will conflict with or result in a
breach of any of the terms, conditions or provisions of the Company's charter or
by-laws or any material agreement or instrument to which the Company is now a
party or by which it is bound, or constitute a default or result in an
acceleration under any of the foregoing, or result in the violation in any
material respect of any applicable law, rule, regulation, order, judgment or
decree to which the Company or its property is subject, or impair the ability of
the Purchaser to realize on the Eligible Loans in any material respect, or
impair the value of the Eligible Loans in any material respect, or impair in any
material respect the ability of the Purchaser to realize the full mortgage
insurance benefits (i) of the FHA Mortgage Insurance Contract with respect to
FHA Loans; (ii) of the VA Loan Guaranty Certificate with respect to VA Loans; or
(iii) other insurance benefits accruing pursuant to this Agreement, including
but not limited to any PMI Policy.

     (4) Ability to Service. The Company is an Approved Seller/Servicer of
Eligible Loans for at least two of FNMA, FHLMC and GNMA with the facilities,


                                       29
<PAGE>

procedures, and experienced personnel necessary for the servicing of Eligible
Loans. The Company is in good standing to sell mortgage loans to and service
mortgage loans for at least two of FNMA, FHLMC and GNMA, and no event has
occurred, including but not limited to a change in insurance coverage, which
would make the Company unable to comply with the eligibility requirements in all
material respects of at least of two of FNMA, FHLMC and GNMA or which would
require notification to FNMA, FHLMC or GNMA. As of the Closing Date the Company
is an FHA Approved Mortgagee and a VA Approved Lender and has the facilities,
procedures, and experienced personnel necessary for the servicing of mortgage
loans of the same type as the Eligible Loans. As of the Closing Date, the
Company is in good standing to service mortgage loans for FHA and VA, and no
event has occurred, including but not limited to a change in insurance coverage,
which would make the Company unable to comply with FHA or VA eligibility
requirements in all material respects, or which would require notification to
either the FHA or VA.

     (5) Reasonable Servicing Fee. The Servicer acknowledges and agrees that the
Servicing Fee represents reasonable compensation for performing such services as
compensation for the servicing and administration and arranging for the sale or
Securitization of the Eligible Loans pursuant to this Agreement and shall be
treated by the Servicer, for accounting and tax purposes, as compensation for
the servicing and administration of the Eligible Loans pursuant to this
Agreement.

     (6) No Litigation Pending. There is no action, suit, proceeding or
investigation pending or to its knowledge threatened against the Company which,
either in any one instance or in the aggregate, may result in any material
adverse change in the business, operations, financial condition, properties or
assets of the Company, or in any material impairment of the right or ability of
the Company to carry on its business substantially as now conducted, or in any
material liability on the part of the Company, or which would draw into question
the validity of this Agreement or any Transfer Supplement or the Eligible Loans
or of any action taken or to be taken in connection with the obligations of the
Company contemplated herein, or which would be likely to impair materially the
ability of the Company to perform under the terms of this Agreement or any
Transfer Supplement.

     (7) No Consent Required. No consent, approval, authorization or order of
any court or governmental agency or body including, without limitation, HUD, FHA
or VA, is required for the execution, delivery and performance by the Company of
or compliance by it with this Agreement or any Transfer Supplement or the sale
of the Eligible Loans, or if required, such approval has been obtained.



                                       30
<PAGE>

     (8) Selection Process. Any Portfolio of mortgage loans sold pursuant to a
Transfer Supplement was selected from mortgage loans originated by the Seller or
purchased by the Seller from third parties and are Eligible Loans which satisfy
the Eligibility Representations and any selection process employed by it was not
made in a manner so as to materially adversely affect the interest of the
Purchaser.

     (9) No Untrue Information. Neither this Agreement, any Transfer Supplement
nor any statement, report or other document prepared by the Seller or to be
prepared by the Seller pursuant to this Agreement or in connection with the
transactions contemplated hereby contains any untrue statement of a material
fact relating to the Seller or the Eligible Loans or omits to state a fact
necessary to make the statements herein or therein not materially misleading.

     (10) Financial Statements. The Company has delivered to the Purchaser
consolidated financial statements of PHH Corporation as to its last three
complete fiscal years and any later quarter ended more than 60 days prior to the
execution of this Agreement. All such financial statements fairly present the
pertinent results of operations and changes in financial position at the end of
each such period of PHH Corporation and its subsidiaries and have been prepared
in accordance with generally accepted accounting principles consistently applied
throughout the periods involved, except as set forth in the notes thereto. There
has been no change in the business, operations, financial condition, properties
or assets of the Company since the date of PHH Corporation's most recently
provided financial statements that would have a material adverse effect on its
ability to perform its obligations under this Agreement.

     (11) No Brokers' Fees. The Seller has not dealt with any broker, investment
banker, agent or other Person that may be entitled to any commission or
compensation in connection with the sale of any Eligible Loans to the Purchaser.

     (12) Fair Consideration. The consideration received by the Seller upon the
sale of the Eligible Loans under this Agreement constitutes fair consideration
and reasonably equivalent value for the Eligible Loans.

     (13) Ability to Perform. The Company does not believe, nor does it have any
reason or cause to believe, that it cannot perform each and every covenant
contained in this Agreement in all material respects. The Company is solvent and
the sale of the Eligible Loans is not undertaken to hinder, delay or defraud any
of the Company's creditors.



                                       31
<PAGE>

     (14) Sale Treatment. The Seller has determined that the disposition of the
Eligible Loans pursuant to this Agreement will be afforded sale treatment for
accounting and tax purposes.

     (15) Computer Systems. The computer systems utilized by the Servicer in the
performance of its servicing activities hereunder will be capable of properly
performing any calculations and recordkeeping functions with respect to the
Eligible Loans on and after January 1, 2000.

     Section 1.7 Representations and Warranties Regarding Individual Mortgage
Loans; Eligibility Representations.

     As to each Eligible Loan sold in each Portfolio, the Seller hereby
represents and warrants to the Purchaser that as of each applicable Closing Date
and (excluding Section 3.2(d) hereof) as of the date of the Securitization or
sale of each Eligible Loan:

     (1) Eligibility of Mortgage Loans. The mortgage loan is an Eligible Loan.

     (2) Eligible Loans as Described. The information set forth in the Mortgage
Loan Schedule attached to the applicable Transfer Supplement is complete, true
and correct in all material respects.

     (3) Valid First Lien. The Mortgage is a valid first lien on the Mortgaged
Property. The Mortgaged Property is free and clear of all prior liens and
encumbrances and no rights or condition may exist that could give rise to such
liens, except for liens for real estate taxes and special assessments not yet
due and payable. The Mortgage is a legal, valid and binding obligation of the
related borrower, enforceable according to its terms and conditions, except that
(i) the enforceability thereof may be limited by bankruptcy, insolvency,
moratorium, receivership and other similar laws relating to creditors' rights
generally and (ii) the remedy of specific performance and injunctive and other
forms of equitable relief may be subject to equitable defenses and to the
discretion of the court before which any proceeding therefor may be brought, and
free from any right of set-off, counterclaim or other claim or defense. No part
of the Mortgaged Property has been released from the Mortgage. The terms of the
Mortgage have not in any material manner been modified, amended or in any way
waived or changed, except as stated in a written modification agreement that is
acceptable to and delivered to the Seller and Servicer.

     Any security agreement, chattel mortgage or equivalent document related to
and delivered in connection with the Eligible Loan establishes and creates a
valid, subsisting and enforceable first lien and first priority security
interest on the property


                                       32
<PAGE>

described therein and the Seller has full right to sell and assign the same to
the Purchaser. The Mortgaged Property was not, as of the date of origination of
the Eligible Loan, subject to a mortgage, deed of trust, deed to secure debt, or
other security instrument creating a lien senior to the lien of the Mortgage.

     (4) Ownership. The Seller is the sole owner of record and holder of the
Eligible Loan. The Eligible Loan is not assigned or pledged, and the Seller has
good and marketable title thereto, and has full right to transfer and sell the
Eligible Loan to the Purchaser free and clear of any encumbrance, equity,
participation interest, lien, pledge, charge, claim or security interest, and
has full right and authority subject to no interest or participation of, or
agreement with, any other party, to sell and assign each Eligible Loan pursuant
to the related Transfer Supplement.

     (5) No Additional Collateral. The Mortgage Note is not and has not been
secured by any collateral except the lien of the corresponding Mortgage and the
security interest of any applicable security agreement or chattel mortgage
referred to in Section 3.2(c) above.

     (6) Conformance with Underwriting Standards. The Eligible Loan was
underwritten in accordance with (i) the Seller's underwriting standards in
effect on the date of origination of such Eligible Loan, and (ii) the
Guidelines.

     (7) Payments Current. As of the Closing Date, no payments due with respect
to the Eligible Loan are 30 days or more past their contractual due date.

     (8) No Mortgagor Bankruptcy; Delinquencies. To the best of the Seller's
knowledge and belief, no Mortgagor is the subject of a bankruptcy or similar
proceeding. All payments required to be made up to the Closing Date for each
Eligible Loan under the terms of the related Mortgage Note have been made. As of
the Closing date, no payment required under any such purchased Eligible Loan has
ever been delinquent more than 30 days.

     (9) No Outstanding Charges. There are no defaults in complying with the
terms of the Mortgages, and all taxes, governmental assessments, insurance
premiums, water, sewer and municipal charges, leasehold payments or ground rents
which previously became due and owing have been paid, or an escrow of funds has
been established in an amount sufficient to pay for every such item which
remains unpaid and which has been assessed but is not yet due and payable. The
Seller has not advanced funds, or induced, solicited or knowingly received any
advance of funds by a party other than the Mortgagor, directly or indirectly,
for the payment of any amount required under the Eligible Loan, except for



                                       33
<PAGE>

interest accruing from the date of the Mortgage Note or date of disbursement of
the Eligible Loan proceeds, whichever is greater, to the day which precedes by
one month the Due Date of the first installment of principal and interest.

     (10) Original Terms Unmodified. The terms of the Mortgage Note and Mortgage
have not been impaired, waived, altered or modified in any material respect (i)
from the date of final endorsement of the Mortgage Note by HUD with respect to
FHA Loans, and (ii) from the date of origination with respect to VA Loans,
except by a written instrument which has been recorded, if necessary to protect
the interest of the Purchaser and which has been delivered to the Custodian. The
substance of any such waiver, alteration or modification has been approved by
the issuer of any related PMI Policy and the title insurer, to the extent
required by the policy, and by the FHA for the related FHA Loans, and the VA for
the related VA Loans, and its terms are reflected on the related Mortgage Loan
Schedule. No Mortgagor has been released, in whole or in part, except in
connection with an assumption agreement approved by the issuer of any related
PMI Policy and the title insurer, to the extent required by the policy, and by
the FHA for the related FHA Loans, and the VA for the related VA Loans, and
which assumption agreement is part of the Mortgage Loan File delivered to the
Custodian and the terms of which are reflected in the related Mortgage Loan
Schedule.

     (11) No Defenses. The Eligible Loan is not subject to any right of
rescission, set-off, counterclaim or defense, including without limitation the
defense of usury, nor will the operation of any of the terms of the Mortgage
Note or the Mortgage, or the exercise of any right thereunder, render either the
Mortgage Note or the Mortgage unenforceable, in whole or in part, or, with
respect to FHA Loans, impair the Purchaser's ability to collect full insurance
benefits under the FHA Mortgage Insurance Contract, without indemnity to HUD,
or, with respect to VA Loans, impair the Purchaser's ability to collect full
value under the VA Loan Guaranty Certificate upon the Mortgagor's default, or
subject to any right of rescission, set-off, counterclaim or defense, including
without limitation the defense of usury, and no such right of rescission,
set-off, counterclaim or defense has been asserted with respect thereto, and no
Mortgagor was a debtor in any state or federal bankruptcy or insolvency
proceeding at the time the Eligible Loan was originated.

     (12) Hazard Insurance. Pursuant to the terms of the Mortgage, all buildings
or other improvements upon the Mortgaged Property are insured by (i) an FHA
approved insurer with respect to each FHA Loan, (ii) a VA approved insurer with
respect to each VA Loan or (iii) a generally acceptable insurer against loss by
fire and extended coverage and coverage for such other hazards as are customary
in the area where the Mortgaged Property is located pursuant to insurance
policies conforming to the requirements of Section 4.11 hereof


                                       34
<PAGE>

and of FHA and VA, if applicable. If upon origination of the Eligible Loan, the
Mortgaged Property was in an area identified in the Federal Register by the
Federal Emergency Management Agency as having special flood hazards (and such
flood insurance has been made available) a flood insurance policy meeting the
requirements of the current guidelines of the Flood Insurance Administration is
in effect which policy conforms to the requirements of Section 4.11 hereof and
of FHA and VA, if applicable. All individual insurance policies contain a
standard mortgagee clause naming the Seller and its successors and assigns as
mortgagee, and all premiums thereon have been paid. The Mortgage obligates the
Mortgagor thereunder to maintain the hazard insurance policy at the Mortgagor's
cost and expense, and on the Mortgagor's failure to do so, authorizes the holder
of the Mortgage to obtain and maintain such insurance at such Mortgagor's cost
and expense, and to seek reimbursement therefor from the Mortgagor. Where
required by state law or regulation, the Mortgagor has been given an opportunity
to choose the carrier of the required hazard insurance, provided the policy is
not a "master" or "blanket" hazard insurance policy covering the common
facilities of a planned unit development. The hazard insurance policy is the
valid and binding obligation of the insurer and is in full force and effect. The
Seller has not engaged in, and has no knowledge of the Mortgagor's having
engaged in, any act or omission which would impair the coverage of any such
policy, the benefits of the endorsement provided for herein, or the validity and
binding effect of either.

     (13) Compliance with Applicable Laws. Any applicable requirements of
federal, state or local law including, without limitation, usury,
truth-in-lending, real estate settlement procedures, consumer credit protection,
equal credit opportunity or disclosure laws and FHA Regulations and VA
Regulations applicable to the Eligible Loan have been complied with in all
material respects.

     (14) No Satisfaction of Mortgage. The Mortgage has not been satisfied,
cancelled, subordinated or rescinded, in whole or in part, and the Mortgaged
Property has not been released from the lien of the Mortgage, in whole or in
part, nor has any instrument been executed that would effect any such release,
cancellation, subordination or rescission. The Seller has not waived the
performance by the Mortgagor of any action, if the Mortgagor's failure to
perform such action would cause the Eligible Loan to be in default, nor has the
Seller waived any default resulting from any action or inaction by the
Mortgagor.

     (15) Location and Type of Mortgaged Property. The Mortgaged Property is
located in the state identified in the Mortgage Loan Schedule and consists of a
parcel of real property with a detached single family residence erected thereon,
or a two- to four-family dwelling, or an individual condominium unit, or an
individual unit in a planned unit development; provided, however, that any
condominium unit or planned unit development



                                       35
<PAGE>

shall conform with the applicable FHA and VA requirements regarding such
dwellings, if applicable, and no residence or dwelling is a mobile home or a
manufactured dwelling. To the best of the Seller's knowledge and belief, no
portion of the Mortgaged Property is used for commercial purposes.

     (16) Validity of Mortgage Documents. The Mortgage Note and the Mortgage are
genuine, and each is the legal, valid and binding obligation of the maker
thereof enforceable in accordance with its terms, subject to bankruptcy,
insolvency, fraudulent transfer, reorganization, moratorium and similar laws of
general applicability relating to or affecting creditors' rights and to general
equity principles. All parties to the Mortgage Note and the Mortgage and any
other related agreement had legal capacity to enter into the Eligible Loan and
to execute and deliver the Mortgage Note and the Mortgage and any other related
agreement, and the Mortgage Note and the Mortgage have been duly and properly
executed by such parties. To the best of the Seller's knowledge and belief, the
documents, instruments and agreements submitted for loan underwriting were not
falsified and contain no untrue statement of material fact or omit to state a
material fact required to be stated therein or necessary to make the information
and statements therein not materially misleading. No fraud was committed in
connection with the origination of the Eligible Loan.

     (17) Full Disbursement of Proceeds. Each Eligible Loan has been closed and
its proceeds have been fully disbursed and there is no requirement for future
advances thereunder, and any and all requirements as to completion of any
on-site or off-site improvement and as to disbursements of any escrow funds
therefor have been complied with. All costs, fees and expenses incurred in
making or closing the Eligible Loan and the recording of the Mortgage were paid,
and the Mortgagor is not entitled to any refund of any amounts paid or due under
the Mortgage Note or Mortgage.

     (18) Doing Business. All parties which have had any interest in the
Eligible Loan, whether as mortgagee, assignee, pledgee or otherwise, are (or,
during the period in which they held and disposed of such interest, were) (1) in
compliance with any applicable licensing requirements of the laws of the state
wherein the Mortgaged Property is located, and (2) organized under the laws of
such state, or (3) qualified to do business in such state, or (4) not required
to qualify to do business in such state.

     (19) LTV, PMI Policy. The original LTV of the Eligible Loan other than an
FHA Loan or a VA Loan either was not more than 80% or the excess over 80% is and
will be insured as to payment defaults by a PMI Policy until the LTV of such
Eligible Loan is reduced to 80%. All material provisions of such PMI Policy have
been and are being complied with, such policy is in full force and effect, and
all premiums due thereunder have



                                       36
<PAGE>

been paid. No action, inaction, or event has occurred and no state of facts
exists that has, or will result in the exclusion from, denial of, or defense to
coverage. Any Eligible Loan subject to a PMI Policy obligates the Mortgagor
thereunder to maintain the PMI Policy and to pay all premiums and charges in
connection therewith. The Mortgage Interest Rate for the Eligible Loan as set
forth on the Mortgage Loan Schedule is net of any such insurance premium.

     (20) Title Insurance. The Eligible Loan is covered by (i) an attorney's
opinion of title and abstract of title, the form and substance of which is
acceptable to mortgage lending institutions making mortgage loans in the area
where the Mortgaged Property is located; or (ii) an ALTA lender's title
insurance policy or other generally acceptable form of policy of insurance
acceptable to FNMA or FHLMC, issued by a title insurer acceptable to FNMA or
FHLMC and qualified to do business in the jurisdiction where the Mortgaged
Property is located or if applicable; (iii) an attorney's opinion of title and
abstract of title, the form and substance of which is acceptable to the FHA with
respect to FHA Loans and the VA with respect to VA Loans; or (iv) an ALTA
lender's title insurance policy or other generally acceptable form of policy of
insurance acceptable to (a) the FHA with respect to the FHA Loans; and (b) the
VA with respect to the VA Loans, and each such title insurance policy is issued
by a title insurer acceptable to FHA or VA, as the case may be, and qualified to
do business in the jurisdiction where the Mortgaged Property is located,
insuring the Seller, its successors and assigns, as to the first priority lien
of the Mortgage in the original principal amount of the Eligible Loan, and
against any loss by reason of the invalidity or unenforceability of the lien.
Additionally, such lender's title insurance policy affirmatively insures ingress
and egress, and against encroachments by or upon the Mortgaged Property or any
interest therein. The Seller is the sole insured of such lender's title
insurance policy, and such lender's title insurance policy is in full force and
effect and will be in force and effect upon the consummation of the transactions
contemplated by this Agreement. No claims have been made under such lender's
title insurance policy, and no prior holder of the Mortgage, including the
Seller, has done, by act or omission, anything which would impair the coverage
of such lender's title insurance policy.

     (21) No Defaults. To the best of the Seller's knowledge and belief, there
is no default, breach, violation or event of acceleration existing under the
Mortgage or the Mortgage Note and no event which, with the passage of time or
with notice and the expiration of any grace or cure period, would constitute a
default, breach, violation or event of acceleration, and neither the Seller nor
its predecessors have waived any default, breach, violation or event of
acceleration.



                                       37
<PAGE>

     (22) No Mechanics' Liens. There are no mechanics' or similar liens or
claims which have been filed for work, labor or material (and no rights are
outstanding that under the law could give rise to such liens) affecting the
related Mortgaged Property which are or may be liens prior to, or equal or
coordinate with, the lien of the related Mortgage.

     (23) Location of Improvements; No Encroachments. All improvements which
were considered in determining the Appraised Value of the Mortgaged Property lay
wholly within the boundaries and building restriction lines of the Mortgaged
Property and, to the best of the Seller's knowledge and belief, no improvements
on adjoining properties encroach upon the Mortgaged Property. No improvement
located on or being part of the Mortgaged Property is in violation of any
applicable zoning law or regulation.

     (24) Customary Provisions. The Mortgage contains customary and enforceable
provisions such as to render the rights and remedies of the holder thereof
adequate for the realization against the Mortgaged Property of the benefits of
the security provided thereby, including, (i) in the case of a Mortgage
designated as a deed of trust, by trustee's sale, and (ii) otherwise by judicial
foreclosure. Upon default by a Mortgagor on an Eligible Loan and foreclosure on,
or trustee's sale of, the Mortgaged Property pursuant to the proper procedures,
the holder of the Eligible Loan will be able to deliver good and marketable
title to the Mortgaged Property. There is no homestead or other exemption
available to a Mortgagor which would interfere with the right to sell the
Mortgaged Property at a trustee's sale or the right to foreclose the Mortgage.

     (25) Occupancy of the Mortgaged Property. As of the Closing Date, the
Mortgaged Property is lawfully occupied under applicable law. All inspections,
licenses and certificates required to be made or issued with respect to all
occupied portions of the Mortgaged Property and, with respect to the use and
occupancy of the Eligible Loan, including but not limited to certificates of
occupancy and fire underwriting certificates, have been made or obtained from
the appropriate authorities. All of the Mortgagors represented at the time of
origination of the related Eligible Loan that any such Mortgagor would occupy
the Mortgaged Property as the Mortgagor's primary residence.

     (26) Deeds of Trust. In the event that the Mortgage constitutes a deed of
trust, a trustee, duly qualified under applicable law to serve as such, has been
properly designated and currently so serves and is named in the Mortgage, and no
fees or expenses are or will become payable by the Purchaser to the trustee
under the deed of trust, except in connection with a trustee's sale after
default by the Mortgagor.



                                       38
<PAGE>

     (27) Acceptable Investment. The Seller has no knowledge of any
circumstances or conditions with respect to the Mortgage, the Mortgaged
Property, the Mortgagor or the Mortgagor's credit-standing not reflected in the
representations set forth herein, or in the documents delivered to the Custodian
or in the Mortgage Loan File, that could reasonably be expected to cause private
institutional investors to regard the Eligible Loan as an unacceptable
investment or cause the Eligible Loan to become delinquent or materially
adversely affect the value or the marketability of the Eligible Loan.

     (28) Delivery of Mortgage Notes. With the exception of Wet Funded Loans,
the Mortgage Note endorsed in blank or to the Purchaser required to be delivered
for the Eligible Loan by the Seller under the Custodial Agreement has been
delivered to the Custodian on or prior to Closing Date. With respect to Wet
Funded Loans, the Mortgage Note will be delivered as soon as practicable, but in
no event later than 21 days from the Closing Date.

     (29) Transfer of Eligible Loans. The Assignment of Mortgage is in
recordable form and is acceptable for recording under the laws of the
jurisdiction in which the Mortgaged Property is located.

     (30) Due on Sale. The Mortgage contains an enforceable provision for the
acceleration of the payment of the unpaid principal balance of the Eligible Loan
in the event that the Mortgaged Property is sold or transferred without the
prior written consent of the Mortgagee thereunder.

     (31) No Graduated Payments or Contingent Interests. The Eligible Loan is
not a graduated payment mortgage loan and does not have a shared appreciation or
other contingent interest feature.

     (32) Mortgaged Property Undamaged. There is no proceeding pending or, to
the best of the Seller's knowledge and belief, threatened for the total or
partial condemnation of the Mortgaged Property. The Mortgaged Property is
undamaged by waste, fire, earthquake or earth movement, windstorm, flood,
tornado or other casualty so as to affect materially adversely the value of the
Mortgaged Property as security for the Eligible Loan or the use for which the
premises were intended.

     (33) Collection Practices; Escrow Deposits; Interest Rate Adjustments. The
origination and collection practices used with respect to the Eligible Loan have
been in accordance with Accepted Servicing Practices, and have been in
compliance in all material respects with applicable laws and regulations. With
respect to escrow deposits and Escrow


                                       39
<PAGE>

Payments, all such payments are in the possession of the Seller and there exist
no deficiencies in connection therewith for which customary arrangements for
repayment thereof have not been made or for which repayment is not provided for
in the Mortgage. All Escrow Payments have been collected in compliance with
applicable state and federal law. An escrow of funds is not prohibited by
applicable law and has been established in an amount sufficient to pay for each
applicable item which remains unpaid and which has been assessed but is not yet
due and payable. No escrow deposits or Escrow Payments or other charges or
payments due the Seller have been capitalized under the Mortgage or the Mortgage
Note. All interest rate adjustments in respect of Eligible Loans have been made
in strict compliance with state and federal law and the terms of the related
Mortgage and Mortgage Note.

     (34) Appraisal. The Mortgage Loan File contains an appraisal of the related
Mortgaged Property signed prior to the approval of the Eligible Loan application
by a qualified appraiser, duly appointed by or acceptable to the Seller, who had
no interest, direct or indirect in the Mortgaged Property or in any loan made on
the security thereof; and whose compensation is not affected by the approval or
disapproval of the Eligible Loan, and the appraisal and appraiser both satisfy
the requirements of Title XI of the Federal Institutions Reform, Recovery, and
Enforcement Act of 1989 and the regulations promulgated thereunder, all as in
effect on the date that the Eligible Loan was originated and the appraiser and
appraisal both satisfy requirements of the FHA or VA, if applicable.

     (35) Soldiers' and Sailors' Relief Act. The Mortgagor has not notified the
Seller and the Seller has no knowledge of any relief requested by the Mortgagor
under the Soldiers' and Sailors' Civil Relief Act of 1940.

     (36) Environmental Matters. To the best of the Seller's knowledge and
belief, the Mortgaged Property is free from any and all toxic or hazardous
substances and there exists no violation of any local, state or federal
environmental law, rule or regulation. There is no pending action or proceeding
directly involving any Mortgaged Property of which the Seller is aware in which
compliance with any environmental law, rule or regulation is an issue; and, to
the best of the Seller's knowledge, nothing further remains to be done to
satisfy in full all requirements of each such law, rule or regulation consisting
of a prerequisite to use and enjoyment of said property.

     (37) No Construction Loans. No Eligible Loan (i) was made in connection
with the construction or rehabilitation of a Mortgaged Property which has not
been completed or (ii) provides for future advances of funds by the Seller which
have not yet been advanced or (iii) facilitates the trade-in or exchange of a
Mortgaged Property.


                                       40
<PAGE>

     (38) No Denial of Insurance. No action, inaction, or event has occurred and
no state of facts exists or has existed that has resulted or would result in the
exclusion from, denial of, or defense to coverage under any applicable PMI
Policy or bankruptcy bond, irrespective of the cause of such failure of
coverage. In connection with the placement of any such insurance, no commission,
fee, or other compensation has been or will be received by the Seller or any
designee of the Seller or any corporation in which the Seller or any officer,
director, or employee had a financial interest at the time of placement of such
insurance.

     (39) Regarding the Mortgagor. The Mortgagor is one or more natural persons.

     (40) Condominiums/Planned Unit Developments. If the Mortgaged Property is a
condominium unit or a planned unit development (other than a de minimus planned
unit development) such condominium or planned unit development project meets
FHA, VA and GNMA eligibility requirements for sale to GNMA or is located in a
condominium or planned unit development project which has received FHA, VA and
GNMA project approval and the representations and warranties required by FHA, VA
and GNMA with respect to such condominium or planned unit development have been
made and remain true and correct in all material respects.

     (41) FHA Mortgage Insurance; VA Loan Guaranty. With respect to the FHA
Loans, the FHA Mortgage Insurance Contract is in full force and effect and there
exist no material impairments to full recovery without indemnity to HUD or the
FHA under FHA Mortgage Insurance. With respect to the VA Loans, the VA Loan
Guaranty Certificate is in full force and effect to the maximum extent stated
therein. All necessary steps have been taken to keep such guaranty or insurance
valid, binding and enforceable as of the Closing Date and each of such is the
binding, valid and enforceable obligation of the FHA and the VA, respectively,
to the full extent thereof, without surcharge, set-off or defense as of the
Closing Date.

     (42) HUD Form 92080. With respect to each FHA Loan, a HUD Form 92080 has
been duly executed and delivered to HUD.

     Section 1.8 Remedies for Breach of Representations and Warranties.

     It is understood and agreed that the representations and warranties set
forth in Sections 3.1 and 3.2 hereof shall survive the sale of the Eligible
Loans to the Purchaser and the delivery of the Loan Documents to the Servicer
and delivery of the Mortgage Notes to the


                                       41
<PAGE>

Custodian and shall inure to the benefit of the Purchaser notwithstanding any
restrictive or qualified endorsement on any Mortgage Note or Assignment of
Mortgage or the examination or failure to examine any Mortgage Loan File. Upon
discovery by either the Seller, the Servicer or the Purchaser of a breach of any
of the foregoing representations and warranties which materially and adversely
affects the value of the Eligible Loans or the interest of the Purchaser (or
which materially and adversely affects the interest of the Purchaser in the
related Eligible Loan in the case of a representation and warranty relating to a
particular Eligible Loan), the party discovering such breach shall give prompt
written notice to the other, the Agent, the Indenture Trustee, the Collateral
Agent and the Swap Counterparties.

     Within 60 days of the earlier of either discovery by or notice to the
Seller of any breach of a representation or warranty set forth in Section 3.2
hereof which materially and adversely affects the value of any Eligible Loan,
the Seller shall use its best efforts promptly to cure such breach in all
material respects and, if such breach cannot be cured, or is not cured, within
such 60 day time period, the Seller shall repurchase such Eligible Loan at the
Repurchase Price. In the event that a breach shall involve any representation or
warranty set forth in Section 3.1 hereof, and such breach cannot be cured, or is
not cured, within 60 days of the earlier of either discovery by or notice to the
Seller of such breach, all of the Eligible Loans shall, at the Liquidity Banks'
option, be repurchased by the Seller at the Repurchase Price. Upon receipt of
the Repurchase Price by the Collateral Agent, the Purchaser and the Seller shall
arrange for the reassignment of the Eligible Loan or Eligible Loans to the
Seller and the delivery to the Seller of any documents held by the Custodian
relating to the reassigned Eligible Loan or Eligible Loans.

     In addition to such repurchase obligation, the Seller shall indemnify the
Purchaser and hold it harmless against any losses, damages, penalties, fines,
forfeitures, reasonable and necessary legal fees and related costs, judgments,
and other costs and expenses resulting from any claim, demand, defense or
assertion based on or grounded upon, or resulting from, a breach of the
representations and warranties contained in this Agreement. It is understood and
agreed that the obligations of the Seller set forth in this Section 3.3 to cure
or repurchase an Eligible Loan and to indemnify the Purchaser and constitute the
sole remedies of the Purchaser respecting a breach of the foregoing
representations and warranties.

     Section 1.9 Conditions to Closing.

     The obligation of the Purchaser to purchase the mortgage loans that are the
subject of any Transfer Supplement shall be subject to satisfaction of each of
the following conditions on or before the related Closing Date:



                                       42
<PAGE>

     (1) To the best of Seller's knowledge and belief, all of the
representations and warranties of Seller contained in this Agreement shall be
true and correct in all material respects as of such Closing Date and no event
shall have occurred which, with notice or the passage of time, would constitute
a Servicer Event of Default under this Agreement; (1)

     (2) Seller shall have delivered and released to the Custodian all documents
required to be delivered to the Custodian pursuant to the Custodial Agreement;

     (3) No Termination Event shall have occurred and be continuing; and

     (4) All other material terms and conditions of this Agreement shall have
been satisfied.

     Section 1.10 Covenants of the Company.

     (1) Licenses. The Seller shall maintain its qualifications to do business
and all licenses necessary to perform its obligations hereunder.

     (2) Servicing Standards/Sales and Securitizations. The Servicer will
administer and service Eligible Loans, and arrange for the sale and
Securitization of Eligible Loans, in accordance with the terms of this
Agreement, the Mortgage Notes and Accepted Servicing Practices.

     (3) Delivery of Mortgage Note. The Seller shall deliver each Mortgage Note,
including Mortgage Notes on Wet Funded Loans, to the Custodian as soon as
practicable, but in any event within twenty-one days of the purchase and, if any
Mortgage Note is not delivered within twenty-one days of purchase, it shall be
repurchased on such twenty-first day by the Seller at the Repurchase Price.

     (4) Third Party Beneficiary. The Purchaser agrees that GNMA, FNMA and FHLMC
shall have all rights of a third party beneficiary in respect of this Agreement
and restates the representations, warranties and covenants as set forth herein
for the benefit of GNMA, FNMA and FHLMC.

     (5) Portfolio Criteria and Limitations. As of any date of determination,
the Eligible Loans, in the aggregate shall satisfy the Portfolio Criteria, the
Portfolio Aging Limitations and the Wet Funded Loan Limitation.

                                       43
<PAGE>

     (6) Changes in Origination and Underwriting Criteria. The Seller shall
inform each rating agency rating any outstanding Commercial Paper, any
outstanding Notes or any outstanding Certificates of any material changes (as
determined by the Seller) in its origination and underwriting practices and
guidelines with respect to the Mortgage Loans.

                                   ARTICLE IV

                 ADMINISTRATION AND SERVICING OF ELIGIBLE LOANS

     Section 1.11 The Company to Act as Servicer; Servicing and Administration
of the Eligible Loans.

     (1) The Company, as an independent contractor and owner of the servicing
rights to the Eligible Loans, shall diligently service and administer the
Eligible Loans, and shall comply with the Portfolio Criteria, Portfolio Aging
Limitations and Wet Funded Loan Limitation, and arrange for the sale and
Securitization of the Eligible Loans on behalf of the Purchaser and in the best
interest of and for the benefit of the Purchaser in accordance with applicable
law, the terms of this Agreement and the terms of the respective Eligible Loans,
with a view to the maximization of timely recovery of principal and interest on
the Mortgage Notes and in a manner which will realize for the Purchaser the
market value of any Securitization Securities with respect to any sales and
Securitizations of the Eligible Loans; provided, the Servicer shall arrange for
the sale or Securitization of all Eligible Loans (y) on or before the
termination of the Indenture and the Liquidity Agreement, and (z) upon the
occurrence of a Mortgage Loan Purchase Agreement Termination Event. The Servicer
shall arrange for the sale or Securitization of Eligible Loans (y) in an amount
such that the proceeds from such sale or Securitization are sufficient to pay
amounts due and owing on any outstanding Liquidity Loans, Series of Notes
(whether by maturity, optional redemption, or upon an Indenture Event of
Default) and Series of Certificates (whether by maturity, optional redemption,
or upon the occurrence of an Early Amortization Event) and (z) in an amount
equal to the notional amount of any expiring Interest Rate Swap to the extent
that a replacement Interest Rate Swap or Interest Rate Swaps have not been
obtained and are needed. In furtherance of and to the extent consistent with the
sale foregoing, except to the extent that this Agreement provides for a contrary
specific course of action, the Servicer will be required to service and
administer the Eligible Loans (y) in the same manner in which, and with the same
care, skill, prudence and diligence with which it services and administers
similar mortgage loans for other third-party portfolios, giving due
consideration to customary and usual standards of practice of prudent
institutional residential mortgage loan servicers used with respect to loans
comparable to the Eligible Loans, or (z) in the same manner in which, and with
the same care, skill, prudence and diligence with which, it services and




                                       44
<PAGE>

administers similar mortgage loans which it owns, whichever standard of care is
higher, and taking into account its other obligations under this Agreement, but
without regard to (i) any other relationship that Servicer, any sub-servicer or
any affiliate of the Servicer or any sub-servicer may have with the borrowers or
any affiliate of such borrowers; (ii) the ownership of any Certificate by
Servicer or any affiliate of either; (iii) the Servicer's obligations to make
Advances or to incur servicing expenses with respect to the Eligible Loans; (iv)
the Servicer's or any sub-servicer's right to receive compensation for its
services under this Agreement or with respect to any particular transaction; or
(v) the ownership, servicing or management for others by the Servicer or any
sub-servicer of any other mortgage loans or property. The Servicer shall
maintain its qualification to do business and all licences necessary to perform
its obligations hereunder.

     (2) During the Purchase Commitment Term, the Servicer shall be obligated to
service and administer the Eligible Loans. The Servicer may enter into
additional servicing or sub-servicing agreements with third parties with respect
to any of its respective obligations hereunder, provided that any such agreement
shall be consistent with the provisions of this Agreement and no sub-servicer
(or its agent or subcontractors) shall grant any modification, waiver or
amendment to any Eligible Loan without the approval of the Servicer.
Notwithstanding any servicing or sub-servicing agreement, any of the provisions
of this Agreement relating to agreements or arrangements between the Servicer
and any Person acting as servicer or sub-servicer (or its agents or
subcontractors) or any reference to action taken through any Person acting as
servicer or sub-servicer or otherwise, the Servicer shall remain obligated and
primarily liable to the Purchaser for the servicing and administering of the
Eligible Loans and arranging for the sale and Securitization of the Eligible
Loans in accordance with the provisions of this Agreement without diminution of
such obligation or liability by virtue of such servicing or sub-servicing
agreements or arrangements or by virtue of indemnification from any Person
acting as servicer or sub-servicer (or its agents or subcontractors) to the same
extent and under the same terms and conditions as if the Servicer alone were
engaging in such activities. In the event the Servicer is a sub-servicer, the
Purchaser shall be entitled to proceed directly against the Servicer as
sub-servicer to enforce the Servicer's obligations to the Purchaser.

     (3) Subject to the above-described servicing standards, the further
provisions of this Agreement, including but not limited to the Wet Funded Loan
Limitation, Portfolio Criteria and Portfolio Aging Limitation, and the terms of
the respective Eligible Loans, the Servicer shall have full power and authority,
acting alone, to do or cause to be done any and all things in connection with
such servicing and administration that it may deem necessary or desirable in
connection with the servicing and administration of the Eligible Loans. Without
limiting the generality of the foregoing, the Servicer is hereby


                                       45
<PAGE>

authorized and empowered to waive, modify or vary any term of any Eligible Loan
or consent to the postponement of compliance with any such term or in any manner
grant indulgence to any Mortgagor if in the Servicer's reasonable and prudent
determination such waiver, modification, postponement or indulgence is not
materially adverse to the Purchaser; provided, however, that the Servicer shall
not make any future advances to a Mortgagor with respect to an Eligible Loan and
(unless the Mortgagor is in default with respect to the Eligible Loan or such
default is, in the judgment of the Servicer, imminent) the Servicer shall not
permit any modification with respect to any Eligible Loan that would change the
Mortgage Interest Rate, defer or forgive the payment of principal or interest,
reduce or increase the outstanding principal balance (except for actual payments
of principal), release any collateral from the Eligible Loan or change the final
maturity date on such Eligible Loan. Without limiting the generality of the
foregoing, the Servicer shall continue, and is hereby authorized and empowered,
to execute and deliver on behalf of itself and the Purchaser all instruments of
satisfaction or cancellation, or of partial or full release, discharge and all
other comparable instruments, with respect to the Eligible Loans and with
respect to the Mortgaged Properties. If reasonably required by the Servicer, the
Purchaser shall furnish the Servicer with any powers of attorney, in recordable
form, and other documents necessary or appropriate to enable the Servicer to
carry out its servicing and administrative duties under this Agreement.

     Section 1.12 Sales and Securitizations.

     (1) Subject to the servicing standards described in Section 4.1, the
Servicer shall have full power and authority, acting alone, to do or cause to be
done any and all things in connection with such servicing and administration
that it may deem necessary and desirable in connection with arranging for the
Securitization of Conforming Loans and conducting sales of Jumbo Loans with
either FNMA, FHLMC, GNMA or other Securitization Vehicles or third party
purchasers. In connection with any Securitization of Eligible Loans, in the
event the Purchaser receives securities from the Securitization Vehicle in
exchange for the Eligible Loans subject to such Securitization ("Securitization
Securities"), the Servicer shall, on behalf of the Purchaser, arrange for the
sale of such Securitization Securities. The Servicer shall use its best efforts
to realize for the Purchaser the market value for the Securitization Securities
but shall have no liability to the Purchaser with respect to any Securitization
or Securitization Security provided that the Servicer arranges for such
Securitization or sale in good faith in accordance with the procedures utilized
by the Servicer in connection with any Securitization and Securitization
Securities held for its own account. The proceeds of sale of any Securitization
Security and the proceeds of sale of any whole loan will be remitted to the
Collateral Agent and will be deposited into the Collateral Account maintained by
the Collateral Agent on the day of receipt.



                                       46
<PAGE>

     (2) With respect to each Securitization or sale, as the case may be,
entered into by the Purchaser, Servicer agrees, with prior notice to the
Purchaser, the Agent, the Indenture Trustee, the Collateral Agent and the Swap
Counterparties:

          (1) To cooperate fully with the Purchaser, any prospective purchaser,
     any Securitization Vehicle or any party to any agreement executed in
     connection with such sale or Securitization, with respect to all reasonable
     requests and due diligence procedures and to use its best efforts to
     facilitate such sale or Securitization, as the case may be.

          (2) To execute, if the Company has agreed to continue as servicer with
     respect to the Eligible Loans sold or Securitized, all agreements executed
     in connection with such sale or Securitization that govern the servicing
     and administration of the Eligible Loans (and any agreements and other
     documents incidental thereto) as the Purchaser shall request, which
     governing documents, in the case of a Securitization, shall contain
     provisions customarily included in publicly issued or privately placed
     rated secondary mortgage market transactions with respect to like
     properties, or otherwise necessary to achieve the rating on the securities
     to be offered thereunder sought by the Purchaser and, in the case of a
     sale, shall contain servicing provisions that are substantially similar to
     those set forth herein.

          (3) At the direction of the Purchaser and in lieu of executing
     agreements as described in the preceding clause (ii), to consent to the
     assignment of the Purchaser's right to receive the benefits of the
     servicing provisions of this Agreement to a purchaser of any one or more of
     the Eligible Loans, or to a master servicer, in each case with such
     modifications to the servicing provisions hereof as shall be reasonably
     requested by the Purchaser, provided that the primary servicing
     responsibility shall be substantially similar to those set forth herein.

          (4) To restate as of each closing date of the sale or Securitization,
     as the case may be, the representations and warranties contained in Section
     3.1 hereof and to state for the benefit of the owners of the Eligible
     Loans, for the benefit of the Purchaser, that it has no knowledge, based on
     its activities as servicer hereunder, that any representations and
     warranties contained in Section 3.2 hereof (excluding Section 3.2(d)
     hereof) are untrue as of the date thereof or stating an event or
     circumstance that arose



                                       47
<PAGE>

     after the related Closing Date and that would cause such representation or
     warranty to be inaccurate in any material respect.

          (5) To deliver to the Purchaser for inclusion in any prospectus or
     other offering material such written information regarding the Seller and
     PHH Corporation, their respective financial condition, their mortgage loan
     origination and servicing experience, and their mortgage loan delinquency,
     foreclosure and loss experience as shall be reasonably requested by the
     Purchaser and to indemnify and hold harmless the Purchaser against any and
     all liabilities, losses and expenses arising under the Securities Act of
     1933 in connection with any material misstatement contained in such written
     information or any omission of a material fact the inclusion of which was
     necessary to make such written information not materially misleading.

          (6) To deliver to the Purchaser and to any Person designated by the
     Purchaser, such statements and audit letter of reputable, certified public
     accountants pertaining to the written information provided by the Servicer
     pursuant to clause (v) above as shall be reasonably requested by the
     Purchaser.

          (7) To deliver to the Purchaser, and to any Person designated by the
     Purchaser, such opinions of counsel as are customarily delivered by
     originators/servicers in connection with sales or Securitizations, as the
     case may be.

     Notwithstanding clause (ii) and clause (iii) of this Section 4.2(b), no
agreements, consents or modifications referred to therein shall contain any
provision that (A) reduces the servicing fee as to any mortgage loan or affects
the calculation of the servicing fee as to any mortgage loan in a manner that is
below the market standard and commercially unreasonable to the Servicer based on
customary practice or (B) affects the administration of Escrow Payments, in a
manner that is commercially unreasonable to the Servicer. In addition, in
connection with any sale, the Purchaser shall negotiate in good faith with any
prospective purchaser of the beneficial ownership of the mortgage loans to
incorporate into any agreement relating to the servicing of the mortgage loans
on behalf of such prospective purchaser servicing provisions that are similar to
those set forth herein and to the industry and market standard.

     All mortgage loans not sold or transferred pursuant to a sale or
Securitization shall continue to be serviced in accordance with the terms of
this Agreement.



                                       48
<PAGE>

     Section 1.13 Liquidation of Eligible Loans.

     In the event that any payment due under any Eligible Loan is not paid when
the payment becomes due and payable, by Servicer Advance or otherwise, or in the
event that the Mortgagor fails to perform any other covenant or obligation under
the Eligible Loan and such failure continues beyond any applicable grace period,
the Servicer shall take such action as (1) the Servicer would take under similar
circumstances with respect to a similar Eligible Loan held for its own account
for investment, (2) shall be consistent with Accepted Servicing Practices, (3)
the Servicer shall determine in accordance with Accepted Servicing Practices to
be in the best interest of the Purchaser, and (4) is consistent with the related
PMI Policy, if any; provided, however, any Defaulted Loan will be sold by the
Servicer on behalf of the Purchaser as soon as practicable after becoming a
Defaulted Loan.

     Section 1.14 Collection of Eligible Loan Payments.

     The Servicer shall proceed diligently, in accordance with Accepted
Servicing Practices, to collect all payments called for under the terms and
provisions of the Eligible Loans it is obligated to service hereunder and shall
follow such collection procedures as are consistent with this Purchase Agreement
(including without limitation, the servicing standards set forth in Section 4.1
hereof). The Servicer shall ascertain and estimate, in accordance with Accepted
Servicing Practices, Escrow Payments and all other charges that will become due
and payable with respect to the Eligible Loans and the Mortgaged Property, to
the end that the installments payable by the Mortgagors will be sufficient to
pay such charges as and when they become due and payable. The Servicer shall
segregate and hold all payments received by it separate and apart from any of
its funds and general assets and in trust for the Secured Parties and shall
apply such payments as provided in Section 4.5 hereof. The accounts established
by the Servicer pursuant to this Article IV may include any number of
sub-accounts for convenience in administering the Eligible Loans.

     Section 1.15 Establishment of, and Deposits to, Collection Account.

     The Servicer shall establish a single, segregated trust account which shall
be designated as the Collection Account, which shall be held in trust in the
name of the Collateral Agent for the benefit of the Secured Parties, into which
the Servicer shall from time to time deposit, within two Business Days of the
receipt thereof, and retain therein, the following collections received by the
Servicer: (a) all payments on account of scheduled principal on the Eligible
Loans; (b) all payments on account of interest on the Eligible Loans (including
interest accrued on the Eligible Loans prior to the applicable Closing Date);
(c)


                                       49
<PAGE>

any Principal Prepayments; (d) all Liquidation Proceeds; (e) all Insurance
Proceeds including amounts required to be deposited pursuant to Section 4.11
(other than proceeds to be held in the Escrow Account and applied to the
restoration or repair of the Mortgaged Property or released to the Mortgagor in
accordance with Accepted Servicing Practices as specified in Section 4.15
hereof), Section 4.12 and Section 4.16 hereof; (f) all Condemnation Proceeds
which are not applied to the restoration or repair of the Mortgaged Property or
released to the Mortgagor in accordance with Section 4.15 hereof; (g) any amount
required to be deposited in the Collection Account pursuant to Section 3.3,
4.10, 6.2 or 7.1; (h) any amounts required to be deposited by the Servicer
pursuant to Section 4.11 hereof in connection with the deductible clause in any
blanket hazard insurance policy; (i) any amounts received with respect to or
related to any REO Property and all REO Disposition Proceeds pursuant to Section
4.17 hereof; and (j) any other amounts received with respect to or related to
the mortgage loan including but not limited to late payment charges and interest
paid on funds deposited in the Collection Account or Escrow Account, to the
extent permitted by applicable law. The Collection Account shall be established
with a Qualified Depository acceptable to the Purchaser. For so long as the
Security Agreement shall be in effect, the Collection Account shall be
maintained with the Collateral Agent. Any funds deposited in the Collection
Account shall at all times be fully insured to the full extent permitted under
applicable law. Any interest earnings on amounts on deposit from time to time in
the Collection Account shall be remitted to the Servicer in accordance with such
arrangements, as shall be agreed upon by the Servicer and the Collateral Agent.

     Section 1.16 Permitted Withdrawals From Collection Account; Deposit into
the Collateral Account.

     (1) In connection with any withdrawals of amounts deposited by the Servicer
into the Collection Account by mistake or overpayment or as otherwise required
to make adjustments to amounts deposited therein in accordance with ordinary and
normal servicing adjustments the Servicer shall provide the Collateral Agent
with a written request, including such information with respect to such
withdrawals as such Collateral Agent may reasonably request to justify such
withdrawal. Upon receipt of such request, the Collateral Agent shall direct the
Qualified Depository maintaining the Collection Account to make such withdrawal
from the Collection Account and deposit it with the Servicer; provided that if
such request is for an amount less than $10,000 and the aggregate amount
withdrawn from the Collection Account under this proviso in the current Due
Period is less than $50,000, such request may be honored by the Qualified
Depository upon a telephonic or electronic request and without direction from
the Collateral Agent.



                                       50
<PAGE>

     (2) Pursuant to the terms of the Security Agreement, the Collateral Agent
shall establish a single, segregated trust account which shall be designated as
the "Collateral Account," which shall be held in trust for the benefit of the
Secured Parties and over which the Collateral Agent shall have exclusive control
and the sole right of withdrawal. The proceeds of any sales and Securitizations,
the Repurchase Price of any Eligible Loans repurchased pursuant to Section 3.3,
6.2 or 7.1 and any other amounts payable in connection with the Seller's or
Servicer's repurchase of any Eligible Loan, repayments in full of Eligible Loans
and certain other amounts as more fully set forth in the Security Agreement,
shall be deposited directly into the Collateral Account on the same day of
receipt. Any and all funds at any time on deposit in, or otherwise to the credit
of, the Collateral Account shall be held in trust by the Collateral Agent for
the benefit of the Secured Parties.

     (3) The Servicer shall, on each Payment Date (or if such day is not a
Business Day the immediately following Business Day), request the Collateral
Agent to withdraw (i) all amounts deposited in the Collection Account as of the
close of business on the Determination Date (net of charges against or
withdrawals from the Collection Account pursuant to Section 4.6(d) hereof),
minus (ii) any amounts attributable to Monthly Payments collected but due on a
Due Date subsequent to the 15th day of the month of the Payment Date, which
amounts shall be remitted on the Payment Date next succeeding the Due Period for
such amounts and deposit such funds into the Collateral Account for application
pursuant to the terms of the Security Agreement and release funds in accordance
with the Servicer Report delivered to the Collateral Agent for such Payment
Date.

     (4) The Servicer shall, on the day of receipt of any principal prepayments
in full, request the Collateral Agent to withdraw funds representing such
principal prepayments from the Collection Account and deposit such funds in the
Collateral Account for application pursuant to the terms of the Security
Agreement.

     (5) The Servicer shall, from time to time, by delivery of a Monthly
Servicer Advance Report, request the Collateral Agent to withdraw funds from the
Collection Account to reimburse the Servicer for Monthly Servicer Advances
pursuant to Section 5.1 hereof, the Servicer's right to reimbursement pursuant
to this subclause (d) being limited to amounts received on the related Eligible
Loan which represent late payments of principal and/or interest respecting which
any such advance was made, it being understood that, in the case of any such
reimbursement, the Servicer's right thereto shall be prior to the rights of the
Purchaser, except that, where the Servicer is required to repurchase an Eligible
Loan pursuant to Sections 6.2 and 7.1 of this Purchase Agreement, the Servicer's
right to such reimbursement shall be subsequent to the payment to the Purchaser
of the Repurchase Price



                                       51
<PAGE>

pursuant to such Sections 6.2 and 7.1 and all other amounts required to be paid
to the Purchaser with respect to such Eligible Loan.

     Section 1.17 Establishment of, and Deposits to, Escrow Account.

     The Servicer shall segregate and hold all funds collected and received
pursuant to an Eligible Loan constituting Escrow Payments separate and apart
from any of its own funds and general assets and shall establish and maintain
one or more Escrow Accounts, in the form of time deposit or demand accounts, in
a manner which shall provide maximum available insurance thereunder. Funds
deposited in any Escrow Account may be invested by the Servicer which shall be
entitled to any investment income therefrom except as otherwise required by law.
Funds deposited in any Escrow Account may be drawn on by the Servicer in
accordance with Section 4.8 hereof.

     The Servicer shall deposit in such Escrow Account within two Business Days
and retain therein (a) all Escrow Payments collected on account of the Eligible
Loans, for the purpose of effecting timely payment of any such items as required
under the terms of this Agreement; and (b) all amounts representing Insurance
Proceeds or Condemnation Proceeds which are to be applied to the restoration or
repair of any Mortgaged Property.

     The Servicer shall make withdrawals from any Escrow Account only to effect
such payments as are required under this Agreement, as set forth in Section 4.8
hereof. To the extent required by law, the Servicer shall pay interest on
escrowed funds to the Mortgagor notwithstanding that such Escrow Account may be
non-interest bearing or that interest paid thereon is insufficient for such
purposes.

     Section 1.18 Permitted Withdrawals From Escrow Account.

     Withdrawals from any Escrow Account may be made by the Servicer only:

          (1) To effect timely payments of ground rents, taxes, assessments,
     water rates, mortgage insurance premiums, fire and hazard insurance
     premiums or other items constituting Escrow Payments for the related
     Mortgage;

          (2) To reimburse the Servicer for any Servicing Advances made by the
     Servicer pursuant to Section 4.9 hereof with respect to a related Eligible
     Loan, but only from amounts received on the related Eligible Loan which
     represent late collections of Escrow Payments thereunder;

                                       52
<PAGE>

          (3) To refund to any Mortgagor any funds found to be in excess of the
     amounts required under the terms of the related Eligible Loan;

          (4) For transfer to the Collection Account and application to reduce
     the principal balance of the Eligible Loan in accordance with the terms of
     the related Mortgage and Mortgage Note; (1)

          (5) For application to restoration or repair of the Mortgaged Property
     in accordance with the procedures outlined in Section 4.15 hereof; and

          (6) To pay to the Mortgagor, to the extent required by law, any
     interest paid on the funds deposited in the Escrow Account.

          Section 1.19 Payment of Taxes, Insurance and Other Charges.

     With respect to each Eligible Loan, the Servicer shall maintain accurate
records reflecting the status of ground rents, taxes, assessments, water rates,
sewer rents, and other charges which are or may become a lien upon the Mortgaged
Property and the status of PMI Policy premiums, if any, and fire and hazard
insurance coverage and shall obtain, from time to time, all bills for the
payment of such charges (including renewal premiums) and shall effect payment
thereof prior to the applicable penalty or termination date, employing for such
purpose deposits of the Mortgagor in the Escrow Account which shall have been
estimated and accumulated by the Servicer in amounts sufficient for such
purposes, as allowed under the terms of the Mortgage. To the extent that a
Mortgage does not provide for Escrow Payments, the Servicer shall determine that
any such payments are made by the Mortgagor at the time they first become due.
The Servicer assumes full responsibility for the timely payment of all such
bills and shall effect timely payment of all such charges irrespective of each
Mortgagor's faithful performance in the payment of an Eligible Loan or the
making of the Escrow Payments, and the Servicer shall make Servicing Advances.

     Section 1.20 Protection of Accounts.

     Amounts on deposit in the Collection Account may at the option of the
Collateral Agent be invested in Eligible Investments; provided that in the event
that amounts on deposit in the Collection Account (which shall be properly
titled to insure the funds in such account on a loan-by-loan basis) exceed the
amount fully insured by the FDIC (the "Insured Amount") the Servicer shall be
obligated to invest the excess amount over the


                                       53
<PAGE>

Insured Amount in Eligible Investments on the next Business Day as such excess
amount becomes present in the Collection Account. Monies held in the Collection
Account shall be invested in Eligible Investments having maturities of no
greater than one day; provided, that if there is no Commercial Paper then
outstanding, monies held in the Collection Account shall be invested in Eligible
Investments having maturities of no greater than 30 days. So long as there are
Eligible Investments having maturities of greater than one day, the Purchaser
shall not issue Commercial Paper. All such Eligible Investments shall be made in
the name of, and shall be payable to, the Collateral Agent.

     Section 1.21 Maintenance of Hazard Insurance.

     The Servicer shall cause to be maintained for each Eligible Loan hazard
insurance such that all buildings upon the Mortgaged Property are insured by a
generally acceptable insurer rated A:VI or better in the current Best's Key
Rating Guide ("Best's") against loss by fire, hazards of extended coverage and
such other hazards as are customary in the area where the Mortgaged Property is
located, in an amount which is at least equal to the lesser of (i) the maximum
insurable value of the improvements securing such Eligible Loan and (ii) the
greater of (a) the outstanding principal balance of the Eligible Loan and (b) an
amount such that the proceeds thereof shall be sufficient to prevent the
Mortgagor or the loss payee from becoming a co-insurer.

     If upon origination or acquisition of the Eligible Loan, the related
Mortgaged Property was located in an area identified in the Federal Register by
the Federal Emergency Management Agency as having special flood hazards (and
such flood insurance has been made available) the Servicer shall cause to be in
effect a flood insurance policy meeting the requirements of the current
guidelines of the Flood Insurance Administration with a generally acceptable
insurance carrier rated [A:VI] or better in Best's in an amount representing
coverage equal to the lesser of (i) the minimum amount required, under the terms
of coverage, to compensate for any damage or loss on a replacement cost basis
(or the unpaid balance of the mortgage if replacement cost coverage is not
available for the type of building insured) and (ii) the maximum amount of
insurance which is available under the Flood Disaster Protection Act of 1973, as
amended. If at any time during the term of the Eligible Loan, the Servicer
determines in accordance with applicable law and pursuant to the Guidelines that
a Mortgaged Property is located in a special flood hazard area and is not
covered by flood insurance or is covered in an amount less than the amount
required by the Flood Disaster Protection Act of 1973, as amended, the Servicer
shall notify the related Mortgagor that the Mortgagor must obtain such flood
insurance coverage, and if said Mortgagor fails to obtain the required flood
insurance coverage within forty-five (45) days



                                       54
<PAGE>

after such notification, the Servicer shall immediately force place the required
flood insurance on the Mortgagor's behalf.

     The Servicer shall cause to be maintained on each Mortgaged Property
earthquake or such other or additional insurance as may be required pursuant to
such applicable laws and regulations as shall at any time be in force and as
shall require such additional insurance, or pursuant to the requirements of any
private mortgage guaranty insurer, or as may be required to conform with
Accepted Servicing Practices.

     In the event that the Purchaser or the Servicer shall determine that the
Mortgaged Property should be insured against loss or damage by hazards and risks
not covered by the insurance required to be maintained by the Mortgagor pursuant
to the terms of the Mortgage, the Servicer shall communicate and consult with
the Mortgagor with respect to the need for such insurance and bring to the
Mortgagor's attention the desirability of protection of the Mortgaged Property.

     The Servicer shall not interfere with the Mortgagor's freedom of choice in
selecting either his insurance carrier or agent; provided, however, that the
Servicer shall not accept any such insurance policies from insurance companies
unless such companies are rated A:VI or better in Best's and are licensed to do
business in the jurisdiction in which the Mortgaged Property is located. The
Servicer shall determine that such policies provide sufficient risk coverage and
amounts, that they insure the property owner, and that they properly describe
the property address. The Servicer shall furnish to the Mortgagor a formal
notice of expiration of any such insurance in sufficient time for the Mortgagor
to arrange for renewal coverage by the expiration date.

     Pursuant to Section 4.5 hereof, any amounts collected by the Servicer under
any such policies (other than amounts to be deposited in any Escrow Account and
applied to the restoration or repair of the related Mortgaged Property, or
property acquired in liquidation of the Eligible Loan, or to be released to the
Mortgagor, in accordance with Accepted Servicing Practices as specified in
Section 4.15 hereof) shall be deposited in the Collection Account subject to
withdrawal pursuant to Section 4.6 hereof.

     Section 1.22 Maintenance of Mortgage Impairment Insurance.

     If the Servicer shall obtain and maintain a blanket policy insuring against
losses arising from fire and hazards covered under extended coverage on all of
the Eligible Loans, then, to the extent such policy provides coverage in an
amount equal to the amount required pursuant to Section 4.11 hereof and
otherwise complies with all other requirements


                                       55
<PAGE>

of Section 4.11, it shall conclusively be deemed to have satisfied its
obligations as set forth in such Section 4.11. Any amounts collected by the
Servicer under any such policy relating to an Eligible Loan shall be deposited
in the Collection Account subject to withdrawal pursuant to Section 4.6 hereof.
Such policy may contain a deductible clause, in which case, in the event that
there shall not have been maintained on the related Mortgaged Property a policy
complying with Section 4.11 hereof, and there shall have been a loss which would
have been covered by such policy, the Servicer shall deposit in the Collection
Account at the time of such loss the amount not otherwise payable under the
blanket policy because of such deductible clause, such amount to be deposited
from the Servicer's funds, without reimbursement therefor. Upon request of the
Purchaser, the Servicer shall cause to be delivered to the Purchaser a certified
true copy of such policy.

     Section 1.23 Maintenance of Fidelity Bond and Errors and Omissions
Insurance.

     The Servicer shall maintain with responsible companies, at its own expense,
a blanket Fidelity Bond and an Errors and Omissions Insurance Policy, with broad
coverage on all officers, employees or other persons acting in any capacity
requiring such persons to handle funds, money, documents or papers relating to
the Eligible Loans ("Company Employees"). Any such Fidelity Bond and Errors and
Omissions Insurance Policy shall be in the form of the Mortgage Banker's Blanket
Bond and shall protect and insure the Servicer against losses, including
forgery, theft, embezzlement, fraud, errors and omissions and negligent acts of
such Company Employees. Such Fidelity Bond and Errors and Omissions Insurance
Policy also shall protect and insure the Servicer against losses in connection
with the release or satisfaction of an Eligible Loan without having obtained
payment in full of the indebtedness secured thereby. No provision of this
Section 4.13 requiring such Fidelity Bond and Errors and Omissions Insurance
Policy shall diminish or relieve the Servicer from its duties and obligations as
set forth in this Agreement. The minimum coverage under any such bond and
insurance policy shall be at least equal to the corresponding amounts required
by the Guidelines. Upon the request of the Purchaser, the Servicer shall cause
to be delivered to the Purchaser a certified true copy of such fidelity bond and
insurance policy.

     Section 1.24 Inspections.

     The Servicer shall inspect the Mortgaged Property as often as deemed
necessary by the Servicer to assure itself that the value of the Mortgaged
Property is being preserved.

     Section 1.25 Restoration of Mortgaged Property.


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<PAGE>


     The Servicer need not obtain the approval of the Purchaser prior to
releasing any Insurance Proceeds or Condemnation Proceeds to the Mortgagor to be
applied to the restoration or repair of the Mortgaged Property if such release
is in accordance with Accepted Servicing Practices. At a minimum, the Servicer
shall comply with the following conditions in connection with any such release
of Insurance Proceeds or Condemnation Proceeds:

          (1) The Servicer shall receive satisfactory independent verification
     of completion of repairs and issuance of any required approvals with
     respect thereto;

          (2) The Servicer shall take all steps necessary to preserve the
     priority of the lien of the Mortgage, including, but not limited to,
     requiring waivers with respect to mechanics' and materialmen's liens;

          (3) The Servicer shall verify that the Eligible Loan is not in
     default; and

          (4) Pending repairs or restoration, the Servicer shall place the
     Insurance Proceeds or Condemnation Proceeds in any Escrow Account.

     Section 1.26 Maintenance of PMI Policy; Claims.

     With respect to each Eligible Loan with a LTV in excess of 80%, the
Servicer shall, without any cost to the Purchaser, maintain or cause the
Mortgagor to maintain in full force and effect a PMI Policy insuring that
portion of the Eligible Loan in excess of 80% of value, and shall pay or shall
cause the Mortgagor to pay the premium thereon on a timely basis, until the LTV
of such Eligible Loan is reduced to 80% or less. In the event that such PMI
Policy shall be terminated, the Servicer shall, prior to any such termination,
obtain from another Qualified Insurer a comparable replacement policy, with a
total coverage equal to the remaining coverage of such terminated PMI Policy. If
the insurer shall cease to be a Qualified Insurer, the Servicer shall determine
whether recoveries under the PMI Policy are jeopardized for reasons related to
the financial condition of such insurer, it being understood that the Servicer
shall in no event have any responsibility or liability for any failure to
recover under the PMI Policy for such reason. If the Servicer determines that
recoveries are so jeopardized, it shall notify the Purchaser and the Mortgagor,
if required, and obtain from another Qualified Insurer a replacement insurance
policy. The Servicer shall not take any action which would result in noncoverage
under any applicable PMI Policy of any loss which, but for the actions of the
Servicer, would have been covered thereunder. In



                                       57
<PAGE>

connection with any assumption or substitution agreement entered into or to be
entered into pursuant to Section 6.1 hereof, the Servicer shall promptly notify
the insurer under the related PMI Policy, if any, of such assumption or
substitution of liability in accordance with the terms of such PMI Policy and
shall take all actions which may be required by such insurer as a condition to
the continuation of coverage under such PMI Policy. If such PMI Policy is
terminated as a result of such assumption or substitution of liability, the
Servicer shall obtain a replacement PMI Policy as provided above.

     In connection with its activities as Servicer, the Servicer agrees to
prepare and present claims to the insurer under any PMI Policy in a timely
fashion in accordance with the terms of such PMI Policy and, in this regard, to
take such action as shall be necessary to permit recovery under any PMI Policy
respecting a Defaulted Loan. Pursuant to Section 4.5 hereof, any amounts
collected by the Servicer under any PMI Policy shall be deposited in the
Collection Account, subject to withdrawal pursuant to Section 4.6 hereof.

     Section 1.27 Title, Management and Disposition of REO Property.

     In the event that title to any Mortgaged Property is acquired in
foreclosure or by deed in lieu of foreclosure, the deed or certificate of sale
shall be taken in the name of the Servicer as agent for the Secured Parties, or
in the event the Servicer is not authorized or permitted to hold title to real
property in the state where the REO Property is located, or would be adversely
affected under the "doing business" or tax laws of such state by so holding
title, the deed or certificate of sale shall be taken in the name of such Person
or Persons as shall be reasonably acceptable to the Purchaser. The Person or
Persons holding such title other than the Servicer shall acknowledge in writing
that such title is being held as nominee for the Servicer.

     The Servicer shall manage, conserve, protect and operate each REO Property
for the Purchaser solely for the purpose of its prompt disposition and sale. The
Servicer, either itself or through an agent selected by the Servicer, shall
manage, conserve, protect and operate the REO Property in the manner that it
manages, conserves, protects and operates other foreclosed property for its own
account, and in the manner that similar property in the locality as the REO
Property is managed. The Servicer shall attempt to sell the Eligible Loan on
such terms and conditions as the Servicer deems to be in the best interest of
the Purchaser. The Servicer shall dispose of the REO Property in accordance with
Accepted Servicing Practices as soon as possible.

     The Servicer shall also maintain on each REO Property fire and hazard
insurance with extended coverage in an amount which is at least equal to the
maximum


                                       58
<PAGE>

insurable value of the improvements which are a part of such property, liability
insurance and, to the extent required and available under the Flood Disaster
Protection Act of 1973, as amended.

     The disposition of REO Property shall be carried out by the Servicer at
such price and, upon such terms and conditions, as the Servicer deems to be in
the best interest of the Purchaser. The proceeds of sale of the REO Property
shall be promptly deposited in any Collection Account.

     Section 1.28 Servicer Reports.

     The Servicer shall deliver a report to the Purchaser, the Collateral Agent,
the Custodian, the Indenture Trustee, the Agent, the CP Dealers and the
Remarketing Agent on each Payment Date (the "Monthly Report"), a form of which
is attached hereto as Exhibit C.

     Section 1.29 Real Estate Owned Reports.

     The Servicer shall furnish to the Purchaser on or before the Payment Date a
statement with respect to any REO Property covering the operation of such REO
Property and the Servicer's efforts in connection with the sale of such REO
Property and any rental of such REO Property incidental to the sale thereof.
That statement shall be accompanied by such other information as the Purchaser
shall reasonably request.

     Section 1.30 Liquidation Reports.

     Upon the foreclosure sale of any Mortgaged Property or the acquisition
thereof by the Purchaser pursuant to a deed in lieu of foreclosure, the Servicer
shall submit to the Purchaser a liquidation report with respect to such
Mortgaged Property.

     Section 1.31 Reports of Foreclosures and Abandonments of Mortgaged
Property.

     Following the foreclosure sale or abandonment of any Mortgaged Property,
the Servicer shall report such foreclosure or abandonment as required pursuant
to Section 6050J of the Code.

     Section 1.32 Servicer Advance Report.



                                       59
<PAGE>

     The Servicer shall deliver a report (a "Monthly Servicer Advance Report")
to the Collateral Agent from time to time pursuant to Section 4.6(d), a form of
which is attached hereto as Exhibit D.

     Section 1.33 Year 2000. The Trust has initiated a commercially reasonable
review of its operations with a view to assessing whether its business or
operations will, in the receipt, transmission, processing, manipulation,
storage, retrieval, retransmission or other utilization of data, be vulnerable
to any significant risk that computer hardware or software used in its business
or operations will not, in the case of dates or time periods occurring after
December 31, 1999, function at least as effectively as in the case of dates or
time periods occurring prior to January 1, 2000. Based on such ongoing review,
the Trust has no reason to believe that a Material Adverse Effect will occur
with respect to such business or operations resulting form any such risk.

     Section 1.34 Secondary Market Trading Report. The Servicer shall on each
Payment Date deliver to the Owner Trustee, the Indenture Trustee and to the
Collateral Agent a report (the "Monthly Secondary Market Trading Report")
setting forth the information described below with respect to sales and
Securitizations of Eligible Loans made by the Purchaser in the preceding month.
The Indenture Trustee shall have no duty to examine any such report.

     The information included in the Secondary Market Trading Report will
include (i) a photocopy of each confirmation or trading ticket with respect to
Eligible Loans sold or Securitization Securities sold in such month, (ii) a
schedule indicating the other bids considered by the Servicer on behalf of the
Trust with respect to the Eligible Loans sold or Securitization Securities sold
in such month or, if no other bids were considered by the Servicer, comparison
materials indicating substantially contemporaneous pricing of similar
Securitization Securities or Eligible Loans to those sold by the Trust.

     Each of the Owner Trustee, the Indenture Trustee (acting at the written
direction of the Required Noteholders) and the Collateral Agent shall have the
right to request that the Servicer provide additional comparative pricing
information to establish that the Eligible Loans sold or securitized by the
Servicer on behalf of the Purchaser were sold at the market value thereof at the
time of sale or Securitization.




                                       60
<PAGE>

                                    ARTICLE V

                                SERVICER ADVANCES

     Section 1.35 Servicer Monthly Advances.

     On each Determination Date, the Servicer shall deposit into the Collection
Account from its own funds an amount equal to all Monthly Payments which were
due on the Eligible Loans with respect to the applicable Due Period and which
remain unpaid at the close of business on such Determination Date or which were
deferred pursuant to Section 4.1 hereof. The Servicer's obligation to make such
Servicer Monthly Advances as to any Eligible Loan will continue through the last
Monthly Payment due prior to the payment in full of the Eligible Loan or through
the Payment Date for the distribution of all Liquidation Proceeds and other
payments or recoveries (including Insurance Proceeds and Condemnation Proceeds)
with respect to the Eligible Loan unless the Servicer provides an Officer's
Certificate stating that such Servicer Monthly Advance would not be recoverable;
provided, however, that the Servicer's obligation to make such Servicer Monthly
Advances shall not continue if the Eligible Loan has become a Defaulted Loan.


                                   ARTICLE VI

                          GENERAL SERVICING PROCEDURES

     Section 1.36 Transfers of Mortgaged Property.

     The Servicer shall enforce any "due-on-sale" provision in accordance with
Accepted Servicing Practices and applicable law contained in any Mortgage or
Mortgage Note and to deny assumption by the Person to whom the Mortgaged
Property has been or is about to be sold whether by absolute conveyance or by
contract of sale, and whether or not the Mortgagor remains liable on the
Mortgage and the Mortgage Note. When the Mortgaged Property has been conveyed by
the Mortgagor, the Servicer shall, to the extent it has knowledge of such
conveyance, exercise its rights to accelerate the maturity of such Eligible Loan
under the "due-on-sale" clause applicable thereto; provided, however, that the
Servicer shall not exercise such rights if prohibited by law from doing so or if
the exercise of such rights would impair or threaten to impair any recovery
under the related PMI Policy, if any.

     If the Servicer reasonably believes it is unable under applicable law to
enforce such "due-on-sale" clause, the Servicer shall enter into (i) an
assumption and modification agreement with the person to whom such property has
been conveyed, pursuant to which such person becomes liable under the Mortgage
Note and the original Mortgagor remains liable thereon or (ii) in the event that
the Servicer is unable under applicable law to require




                                       61
<PAGE>

that the original Mortgagor remain liable under the Mortgage Note and the
Servicer has the prior consent of the primary mortgage guaranty insurer, a
substitution of liability agreement with the purchaser of the Mortgaged Property
pursuant to which the original Mortgagor is released from liability and the
purchaser of the Mortgaged Property is substituted as Mortgagor and becomes
liable under the Mortgage Note.

     Section 1.37 Satisfaction of Mortgages and Release of Mortgage Loan Files.

     Upon the payment in full of any Eligible Loan, or the receipt by the
Servicer of a notification that payment in full will be escrowed in a manner
customary for such purposes, the Servicer shall notify the Purchaser and the
Collateral Agent.

     If the Servicer satisfies or releases a Mortgage without first having
obtained payment in full of the indebtedness secured by the Mortgage or should
the Servicer otherwise prejudice any rights the Purchaser may have under the
mortgage instruments, upon written demand of the Purchaser, the Servicer shall
repurchase the related Eligible Loan at the Repurchase Price by deposit thereof
in the Collateral Account within two Business Days of receipt of such demand by
the Purchaser. The Servicer shall maintain the Fidelity Bond and Errors and
Omissions Insurance Policy as provided for in Section 4.13 hereof insuring the
Servicer against any loss it may sustain with respect to any Eligible Loan not
satisfied in accordance with the procedures set forth herein.

     Section 1.38 Servicing Compensation.

     As compensation for its services hereunder, Servicer shall be entitled to
the Servicing Fee.

     Section 1.39 Annual Statement as to Compliance.

     The Servicer shall deliver to the Purchaser, the Indenture Trustee, the
Owner Trustee, the Liquidity Banks, the Remarketing Agent, the CP Dealers and
the Swap Counterparties, on or before April 5 each year beginning 1999, an
Officer's Certificate, stating that (i) a review of the activities of the
Servicer during the preceding fiscal year ended December 31 and of performance
under this Agreement has been made under such officer's supervision, (ii) the
Servicer has complied with the provisions of Article II and Article IV hereof,
and (iii) to the best of such officer's knowledge, based on such review, the
Servicer has fulfilled its obligations in all material respects under this
Agreement throughout such year, or, if there has been a default in the
fulfillment of any such obligation, specifying each


                                       62
<PAGE>

such default known to such officer and the nature and status thereof and the
action being taken by the Servicer to cure such default.

     Section 1.40 Annual Independent Public Accountants' Servicing Report.

     On or before April 5 of each year beginning 1999, the Servicer, at its
expense, shall cause a firm of independent public accountants which is a member
of the American Institute of Certified Public Accountants to furnish a statement
to the Purchaser, the Indenture Trustee, the Liquidity Banks, the CP Dealers,
the Remarketing Agent and the Swap Counterparties to the effect that such firm
has examined certain documents and records relating to the servicing of the
Eligible Loans and this Agreement and that such firm is of the opinion that the
provisions of Article II and Article IV hereof have been complied with, and
that, on the basis of such examination conducted substantially in compliance
with the Uniform Single Attestation Program for Mortgage Bankers, nothing has
come to their attention which would indicate that such servicing has not been
conducted in compliance therewith, except for (i) such exceptions as such firm
shall believe to be immaterial, and (ii) such other exceptions as shall be set
forth in such statement. The Indenture Trustee shall have no duty to examine
such statement.

     Section 1.41 Right to Examine Servicer Records.

     The Purchaser, the Indenture Trustee (acting at the written direction of
the Required Noteholders), the Owner Trustee, the Agent and the Collateral Agent
shall each have the right to reasonable access to the books, records, or other
information of the Servicer, whether held by the Servicer or by another on its
behalf, with respect to or concerning this Agreement or the Eligible Loans,
during regular business hours or at such other times as may be reasonable under
applicable circumstances, upon reasonable advance notice.


                                   ARTICLE VII

                              REPURCHASE OBLIGATION

     Section 1.42 Servicer's Repurchase Obligations.

     Upon receipt by the Servicer of notice from the Purchaser of a breach of
any representation or warranty of it contained in Section 3.1 of this Agreement
or any action resulting in prejudice to the Purchaser in accordance with Section
6.2 hereof, the Servicer shall promptly notify the Purchaser, the Agent, the
Indenture Trustee, the Collateral Agent


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<PAGE>

and the Swap Counterparties and shall, at the direction of the Purchaser use its
best efforts to cure and correct any such breach, and, in the event such breach
is not cured and corrected within the applicable 60 day time period, the
Servicer shall repurchase the Eligible Loans at the Repurchase Price pursuant to
Section 3.3 hereof.

     Upon deposit by the Servicer of the Repurchase Price in the Collateral
Account, the Custodian and the Servicer shall arrange for the reassignment of
Eligible Loans adversely affected by such breach to the Servicer according to
the Servicer's instructions, and the delivery to the Custodian of any documents
held by the Purchaser. In the event of a repurchase, the Servicer shall,
simultaneously with such reassignment, give written notice to the Seller, the
Agent, the Collateral Agent, the Indenture Trustee and the Swap Counterparties
that such repurchase has taken place. Upon receipt of the Repurchase Price by
the Collateral Agent, the Purchaser and the Servicer shall arrange for the
reassignment of the Eligible Loans to the Servicer and the Delivery to the
Servicer of any documents held by the Custodian relating to the reassigned
Eligible Loans.


                                  ARTICLE VIII

                              SERVICER TO COOPERATE

     Section 1.43 Provision of Information.

     During the term of this Agreement, the Servicer shall furnish to the
Purchaser, the holders of all Series of Certificates, the holders of all Series
of Notes and the Liquidity Banks such periodic, special, or other reports or
information, including the Servicer Report required to be delivered to the
Purchaser, the Collateral Agent, the Indenture Trustee, the Owner Trustee, the
Custodian, the CP Dealers, the Remarketing Agent and the Liquidity Banks on each
Payment Date, and copies or originals of any documents contained in the Mortgage
Loan File for each Eligible Loan, whether or not provided for herein, as shall
be necessary, reasonable, or appropriate with respect to the Purchaser. All such
reports, documents or information shall be provided by and in accordance with
all reasonable instructions and directions which the Purchaser may give.

     The Servicer shall execute and deliver all such instruments and take all
such action as the Purchaser, the Collateral Agent, the Indenture Trustee
(acting at the written direction of the Required Noteholders), the Owner
Trustee, the Custodian, the Certificateholders and the Liquidity Banks may
reasonably request from time to time, in order to effectuate the purposes and to
carry out the terms of this Agreement.



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                                   ARTICLE IX

                                  THE SERVICER

     Section 1.44 Indemnification of Third Party Claims.

     The Servicer agrees to indemnify and hold harmless the Purchaser, the
Collateral Agent, the Indenture Trustee, the Owner Trustee, the Remarketing
Agent, the CP Dealers and the Liquidity Banks against any and all claims,
losses, penalties, fines, forfeitures, reasonable legal fees and related costs,
judgments, and any other costs, fees and expenses that the Purchaser may sustain
in any way related to the failure of the Servicer to perform its duties and
service the mortgage loans in strict compliance with the terms of this
Agreement. The Servicer shall immediately notify the Purchaser, the Collateral
Agent, the Remarketing Agent, the Indenture Trustee, the Owner Trustee, the CP
Dealers and the Liquidity Banks if a claim is made by a third party with respect
to this Agreement or the mortgage loans and the Servicer shall assume the
defense of any such claim and pay all expenses in connection therewith,
including counsel fees, and promptly pay, discharge and satisfy any judgment or
decree which may be entered against the Servicer or the Purchaser in respect of
such claim. The Servicer's indemnification obligation pursuant to this Section
9.1 shall survive the termination of this Agreement.

     Section 1.45 Corporate Existence of the Servicer.

     The Servicer shall keep in full effect its existence, rights and franchises
as a corporation, and shall obtain and preserve its qualification to do business
as a foreign corporation in each jurisdiction in which such qualification is or
shall be necessary to protect the validity and enforceability of this Agreement
or any of the Eligible Loans and to perform its duties under this Agreement.

     Section 1.46 Limitation on Liability of Servicer and Others.

     Neither the Servicer nor any of the directors, officers, employees or
agents of the Servicer shall be under any liability to the Purchaser for any
action taken or for refraining from the taking of any action in good faith
pursuant to this Agreement, or for errors in judgment; provided, however, that
this provision shall not protect the Servicer or any such person against any
breach of warranties or representations made herein, or failure to perform its
obligations in compliance with any standard of care set forth in this Agreement,
or any liability which would otherwise be imposed by reason of any breach of the
terms and


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<PAGE>

conditions of this Agreement. The Servicer and any director, officer, employee
or agent of the Servicer may rely in good faith on any document which it in good
faith reasonably believes to be genuine and have been adopted or signed by the
proper authorities respecting any matters arising hereunder. The Servicer shall
not be under any obligation to appear in, prosecute or defend any legal action
which is not incidental to its duties to service the Eligible Loans in
accordance with this Agreement and which in its opinion may involve it in any
expense or liability; provided, however, that the Servicer may, with the consent
of the Purchaser undertake any such action which it may deem necessary or
desirable with respect to this Agreement and the rights and duties of the
parties hereto. In such event, the Servicer shall be entitled to reimbursement
from the Purchaser of the reasonable legal expenses and costs of such action.

     Section 1.47 Limitation on Resignation and Assignment by the Servicer.

     The Purchaser has entered into this Agreement with the Servicer in reliance
upon the representations as to the adequacy of its servicing facilities, plant,
personnel, records and procedures, its integrity, reputation and financial
standing, and the continuance thereof. The Servicer shall not resign from the
obligations and duties hereby imposed on it as to any Eligible Loan except by
consent of the Required Banks and the Required Noteholders, the Swap
Counterparties, the Collateral Agent and the holders of a majority in principal
amount of all Series of Certificates or upon the determination that its duties
hereunder are no longer permissible under applicable law and such incapacity
cannot reasonably be cured by the Servicer. Notice of any such determination
permitting the resignation of the Servicer shall be delivered to each Rating
Agency and any such determination shall evidenced by an Opinion of Counsel to
such effect delivered to the Purchaser which Opinion of Counsel shall be in form
and substance acceptable to the Purchaser. No such resignation shall become
effective until a successor shall have assumed the Servicer's responsibilities
and obligations hereunder in the manner provided in Section 12.1 hereof, subject
to Rating Agency Confirmation.

     Section 1.48 Limitation on Assignment of Right. Except pursuant to a
resignation approved pursuant to Section 9.4 hereof, the Servicer shall not
assign, sell or otherwise transfer its right to receive any payments (including
the Servicing Fee) hereunder.


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                                    ARTICLE X

                                     DEFAULT

     Section 1.49 Servicer Events of Default.

     Each of the following shall constitute a "Servicer Event of Default" on the
part of the Servicer:

     (1) any failure by the Servicer to observe or perform in any material
respect any of the terms, covenants or agreements on the part of the Servicer
set forth in this Agreement, any Transfer Supplement or in the Custodial
Agreement (other than those set forth in clauses (h), (i) and (m) below) which
continues unremedied for a period of 45 days after the date on which the
Purchaser, the Custodian or the Agent has actual knowledge of such failure or
written notice of such failure, requiring the failure to be remedied, shall have
been given to the Servicer, the Agent, the Collateral Agent, the Indenture
Trustee, the Owner Trustee and the Swap Counterparties by the Purchaser or by
the Custodian or the Agent; or

     (2) any representation, warranty, statement or certificate made by the
Servicer shall prove to have been incorrect in any material respect at the time
when made, and which continues to be incorrect in any material respect for 45
days after actual knowledge or written notice; or

     (3) any failure by the Servicer to maintain any required licenses to do
business in any jurisdiction where the Mortgaged Property is located; or

     (4) jurisdiction for the appointment of a conservator or receiver or
liquidator in any insolvency, readjustment of debt, including bankruptcy,
marshalling of assets and liabilities or similar proceedings, or for the
winding-up or liquidation of its affairs, shall have been entered against the
Servicer and a decree or order shall have remained in force undischarged or
unstayed for a period of 45 days; or

     (5) the Servicer shall consent to the appointment of a conservator or
receiver or liquidator in any insolvency, readjustment of debt, marshalling of
assets and liabilities or similar proceedings of or relating to the Servicer or
of or relating to all or substantially all of its property; or

     (6) the Servicer shall admit in writing its inability to pay its debts
generally as they become due, file a petition to take advantage of any
applicable insolvency, bankruptcy or reorganization statute, make an assignment
for the benefit of its creditors, voluntarily suspend payment of its obligations
or cease its normal business operations for six Business Days; or



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<PAGE>

     (7) the Servicer or PHH Corporation enters into a consent agreement or
otherwise agrees in writing with any federal or state regulatory agency or
authority to restrict its activities, if the default of such agreement by the
Servicer or PHH Corporation entitles such applicable federal or state agency to
place the Servicer in receivership or conservatorship; or

     (8) failure of the Servicer to cause to be delivered to the Collateral
Agent on the date of sale or Securitization of an Eligible Loan the proceeds of
any such sale or Securitization; or

     (9) failure of the Servicer to cause to be delivered to the Collateral
Agent for deposit into the Collection Account not later than two Business Days
after receipt by the Servicer of any amounts required by Section 4.5 hereof to
be deposited by the Servicer in the Collection Account; or

     (10) the Seller, Servicer or PHH Corporation shall default on any of its
debt obligations in excess of $50,000,000 in the aggregate; or

     (11) failure of the Servicer to be an Approved Seller/Servicer by at least
two of GNMA, FNMA and FHLMC; or

     (12) the ratings of PHH Corporation or its successors and assigns are
withdrawn or are downgraded below BB+/Ba1 by the Rating Agencies; or

     (13) the failure on the part of the Servicer to make any payment or deposit
(not described in clause (h) or (i) above) required under this Agreement on or
before five Business Days after the date such payment or deposit is required to
be made.

     In each and every such case, so long as a Servicer Event of Default shall
not have been remedied, in addition to whatsoever rights the Purchaser may have
at law or in equity to damages, including injunctive relief and specific
performance, the Purchaser, by notice in writing to the Servicer, the Agent, the
Collateral Agent, the Indenture Trustee, the Owner Trustee, the Swap
Counterparties and the Rating Agencies may terminate all of the rights and
obligations of the Servicer under this Agreement and in and to the Eligible
Loans and the proceeds thereof other than unpaid Servicing Fees. The Purchaser
will only remove the Servicer as described above upon the affirmative vote of
the holders of a majority in principal amount of all Series of Certificates, and
the consent of the Swap Counterparties, the Collateral Agent and the Required
Banks and Required Noteholders.



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<PAGE>

     Upon receipt by the Servicer of such written notice, all authority and
power of the Servicer under this Agreement, whether with respect to the Eligible
Loans or otherwise, shall pass to and be vested in the successor appointed
pursuant to Section 12.1 hereof. Upon written request from the Purchaser, the
Servicer shall prepare, execute and deliver to the successor entity designated
by the Purchaser any and all documents and other instruments, place in such
successor's possession all Mortgage Loan Files, and do or cause to be done all
other acts or things necessary or appropriate to effect the purposes of such
notice of termination, including but not limited to the transfer and endorsement
or assignment of the Eligible Loans and related documents, at the Servicer's
sole expense. The Servicer shall cooperate with such successor in effecting the
termination of the Servicer's responsibilities and rights hereunder, including
without limitation, the transfer to such successor for administration by it of
all cash amounts which shall at the time be credited by the Servicer to any
Collection Account or Escrow Account or thereafter received with respect to the
Eligible Loans.

     Section 1.50 Waiver of Defaults.

     With the consent of Required Banks and Required Noteholders and the Swap
Counterparties, the Purchaser and the holders of a majority in principal amount
of all Series of Certificates, by written notice to the Collateral Agent, may
waive any default by the Servicer in the performance of its obligations
hereunder and its consequences. Upon any waiver of a past default, such default
shall cease to exist, and any event of default arising therefrom shall be deemed
to have been remedied for every purpose of this Agreement. No such waiver shall
extend to any subsequent or other default or impair any right consequent thereon
except to the extent expressly so waived. Notice of any such waiver shall be
given to each Rating Agency.

                                   ARTICLE XI

                                   TERMINATION

     Section 1.51 Termination of Agreement.

     This Agreement shall terminate upon the final payment or other liquidation
(or any advance with respect thereto) of the last Eligible Loan sold hereunder.

     Section 1.52 Termination of Purchase Obligations.

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<PAGE>

     Upon the occurrence and continuance of any of the following conditions, the
Purchaser shall have the right subject to the consent of the holders of a
majority in principal amount of the Certificates and the Required Banks or
Required Noteholders to notify the Seller that the commitment of the Purchaser
to purchase Eligible Loans from the Seller shall terminate (each, a "Termination
Event"):

     (1) any representation, warranty, statement, or certification made by PHH
Corporation in its capacity as Guarantor of the Servicer shall prove to have
been false or misleading in any material respect as of the time when made, and
which continues to be incorrect in any material respect for a period of
forty-five (45) days after written notice, or

     (2) the failure on the part of the Seller to observe or perform in any
material respect any of the terms, covenants or agreements of the Seller
contained in the Program Documents which failure continues unremedied for a
period of forty-five (45) days after written notice, or

     (3) the appointment of a conservator or receiver or liquidator in any
insolvency, readjustment of debt, including bankruptcy, marshalling of assets
and liabilities or similar proceedings, or for the winding-up or liquidation of
its affairs, shall have been entered against the Seller or PHH Corporation and
such decree or order shall have remained in force undischarged or unstayed for a
period of forty-five (45) days, or

     (4) the Seller or PHH Corporation shall consent to the appointment of a
conservator or receiver or liquidator in any insolvency, readjustment of debt,
marshalling of assets and liabilities or similar proceedings of or relating to
the Seller or PHH Corporation or of or relating to all or substantially all of
its property, or

     (5) the Seller or PHH Corporation shall admit in writing its inability to
pay its debts generally as they become due, file a petition to take advantage of
any applicable insolvency, bankruptcy or reorganization statute, make an
assignment for the benefit of its creditors, voluntarily suspend payment of its
obligations or cease its normal business operations for six (6) Business Days,
or

     (6) noncompliance with the Portfolio Aging Limitations, or

     (7) the occurrence of an Interest Rate Swap Termination Event under the
Interest Rate Swaps has occurred or is continuing after giving effect to any
applicable grace period, or



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<PAGE>

     (8) a Liquidity Agreement Event of Default has occurred and is continuing
after giving effect to any applicable grace period, or

     (9) an Indenture Event of Default has occurred and is continuing after
giving effect to any applicable grace period, or

     (10) the Servicer or PHH Corporation enters into a consent agreement or
otherwise agrees in writing with any Federal or state regulatory agency or
authority to restrict its activities, if a default under such agreement by the
Servicer or PHH Corporation entitles such applicable Federal or state agency to
place the Servicer in receivership or conservatorship, or

     (11) failure of the Servicer to cause to be delivered to the Collateral
Agent for deposit into the Collateral Account on the date of sale or
Securitization of any Mortgage Loans the proceeds of any such sale or
Securitization, or

     (12) failure of the Servicer to cause to be delivered to the Collateral
Agent for deposit into the Collection Account not later than two (2) Business
Days after receipt by the Servicer of any amounts required to be deposited by
the Servicer in the Collection Account, or

     (13) any Servicer Event of Default has occurred and is continuing after
giving effect to any applicable grace period, or

     (14) funds on deposit in the Reserve Fund shall be less than 0.60% of the
Program Size for 120 days or more, or

     (15) at any time either (i) the rolling three month average of the
Outstanding Purchase Price of all Delinquent Loans shall equal more than five
percent (5%) of the rolling three month average of the Outstanding Purchase
Price of all Mortgage Loans owned by the Trust at such time or (ii) the
Outstanding Purchase Price of all Delinquent Loans shall equal more than seven
percent (7%) of the Outstanding Purchase Price of all Mortgage Loans owned by
the Trust at such time, or

     (16) the failure of the Trust to maintain an agreement (in substantially
the form of Exhibit __) with a Rated Bidder to the effect that such Rated Bidder
agrees to submit a binding bid for all non-Delinquent and non-Defaulted Eligible
Loans in a Termination Event Auction which failure continues for a period of
thirty (30) or more days, or

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<PAGE>

     (17) the Remarketing Agent has failed to remarket any Series of
Certificates for a period of five successive years, or

     (18) one or more Swap Counterparties fail to agree to any annual extension
of any Interest Rate Swap, resulting in the expiration of one or more Interest
Rate Swaps prior to the maturity of all the Trust's outstanding obligations, and
a replacement Swap Counterparty or Swap Counterparties shall not have been
obtained in a notional amount at least equal to the lesser of (x) the notional
amount of the Interest Rate Swap or Interest Rate Swaps represented by the
non-extending Swap Counterparty or Swap Counterparties, or (y) if the Program
Size has been reduced, an amount equal to (i) the then-current Program Size,
less (ii) the notional amount of all effective (as of such scheduled termination
date) Interest Rate Swaps, at least one year prior to the scheduled termination
date.

     In the event a Termination Event occurs and is continuing, the Purchaser
will no longer be permitted to purchase additional Eligible Loans and principal
payments on Eligible Loans, principal proceeds of sales and Securitizations of
Eligible Loans and amounts received by the Swap Counterparties will be used to
pay the Obligations of the Purchaser, subject to the priorities set forth in
Section 2.01 of the Security Agreement.

     Notwithstanding anything in this Agreement to the contrary, in the event a
Termination Event described in paragraph (n), (o) or (p) occurs and is
continuing, the Collateral Agent shall use its best efforts to sell or
Securitize all non-Delinquent and non-Defaulted Eligible Loans within sixty (60)
days of the date on which the Termination Event occurs. In the event that all
non-Delinquent and non-Defaulted Eligible Loans have not been so sold or
Securitized, on such sixtieth day the Collateral Agent shall hold an auction (a
"Termination Event Auction") of the remaining non-Delinquent and non-Defaulted
Eligible Loans Eligible Loans for settlement not later than the eighty-fifth day
following the date on which such Termination Event occurred. At least one of the
bidders in such auction shall have a rating of P-1 from Moody's (a "Rated
Bidder").

     Section 1.53 Termination of Servicing With Respect to Any Eligible Loan

     This Agreement shall terminate with respect to any Eligible Loan upon the
occurrence of the following: (i) the receipt into the Collateral Account of the
proceeds of any sale or Securitization of such Eligible Loan or the Repurchase
Price or Principal Prepayment in full of such Eligible Loan; or (ii) the
effectiveness of the termination of the Company pursuant to Section 12.1 No
termination shall become effective until a successor shall have


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<PAGE>

assumed the Servicer's responsibilities and obligations hereunder in the manner
provided in Section 12.1.

     Upon written request from the Purchaser, the Servicer shall prepare,
execute and deliver to the successor entity designated by the Purchaser any and
all documents and other instruments, place in such successor's possession all
Mortgage Loan Files, and do or cause to be done all other acts or things
necessary or appropriate to effect the purposes of such notice of termination,
including but not limited to the transfer and endorsement or assignment of the
Eligible Loans and related documents, at the Servicer's sole expense. The
Servicer shall cooperate with such successor in effecting the termination of the
Servicer's responsibilities and rights hereunder, including without limitation,
the transfer to such successor for administration by it of all cash amounts
which shall at the time be credited by the Servicer to any Collection Account or
Escrow Account or thereafter received with respect to the Eligible Loans.


                                   ARTICLE XII

                            MISCELLANEOUS PROVISIONS

     Section 1.54 Successor to Servicer.

     Prior to termination of the Servicer's responsibilities and duties under
this Agreement pursuant to Sections 9.4 or 10.1 hereof, the Purchaser shall
appoint a successor which shall succeed to all rights and assume all of the
responsibilities, duties and liabilities of the Servicer under this Agreement
prior to the termination of the Servicer's responsibilities, duties and
liabilities under this Agreement. In connection with such appointment and
assumption, the Purchaser may make such arrangements for the compensation of
such successor out of payments on Eligible Loans as it and such successor shall
agree. In the event that the Servicer's duties, responsibilities and liabilities
under this Agreement should be terminated pursuant to the aforementioned
sections, the Servicer shall discharge such duties, responsibilities and
liabilities during the period from the date it acquires knowledge of such
termination until the effective date thereof with the degree of diligence and
prudence which it is obligated to exercise under this Agreement and shall take
no action whatsoever that might impair or prejudice the rights or financial
condition of its successor. The resignation or removal of the Servicer pursuant
to the aforementioned Sections shall not become effective until (i) a successor
shall be appointed pursuant to this Section 12.1 and (ii) notice thereof shall
have been given to the Rating Agencies and the Purchaser shall have received
Rating Agency Confirmation, and such resignation or removal shall in no event
relieve the Servicer



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<PAGE>

of the representations and warranties made pursuant to Sections 3.1 and 3.2
hereof and the remedies available to the Purchaser under Section 3.3 hereof, it
being understood and agreed that the provisions of such Sections 3.1, 3.2 and
3.3 shall be applicable to the Servicer notwithstanding any such sale,
assignment, resignation or termination of the Servicer, or the termination of
this Agreement.

     Any successor appointed as provided herein shall execute, acknowledge and
deliver to the Servicer and the Purchaser an instrument accepting such
appointment, wherein the successor shall make the representations and warranties
set forth in Section 3.1 hereof, whereupon such successor shall become fully
vested with all the rights, powers, duties, responsibilities, obligations and
liabilities of the Servicer, with like effect as if originally named as a party
to this Agreement. Any termination or resignation of the Servicer or termination
of this Agreement pursuant to Sections 9.4, or 10.1 hereof shall not affect any
claims that the Purchaser may have against the Servicer arising out of the
Servicer's actions or failure to act prior to any such termination or
resignation.

     The Servicer shall deliver promptly to the successor Servicer the funds in
any Collection Account and Escrow Account and all Mortgage Loan Files and
related documents and statements held by it hereunder and the Servicer shall
account for all funds and shall execute and deliver such instruments and do such
other things as may reasonably be required to more fully and definitively vest
in the successor all such rights, powers, duties, responsibilities, obligations
and liabilities of the Servicer.

     Section 1.55 Amendment.

     This Agreement may only be amended with the written consent of the
Purchaser, the Seller, the Controlling Majority with the consent of the Required
Banks, the Swap Counterparties, the holders of a majority in principal amount of
all Series of Certificates and the Servicer, and written notice of such
amendment to each Rating Agency. Any material amendment shall be subject to
Rating Agency Confirmation. The costs and expenses associated with any such
amendment shall be borne by the party requesting the amendment.

     Section 1.56 Governing Law.

     THIS AGREEMENT SHALL BE CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE
OF NEW YORK AND THE OBLIGATIONS, RIGHTS AND REMEDIES OF THE PARTIES HEREUNDER
SHALL BE DETERMINED IN ACCORDANCE WITH SUCH LAWS.



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<PAGE>

     Section 1.57 Duration of Agreement.

     This Agreement shall continue in existence and effect until terminated as
herein provided.

     Section 1.58 Notices.

     All demands, notices and communications hereunder shall be in writing and
shall be deemed to have been duly given if personally delivered at or mailed by
registered mail, postage prepaid, addressed as follows:

     (1) if to Cendant Mortgage Corporation:

         Cendant Mortgage Services
         6000 Atrium Way
         Mt. Laurel, NJ  08054
         Attn: Joseph E. Suter
         Telephone:  (609) 414-4170
         Telecopy:  (609) 414-4540

or such other address as may hereafter be furnished to the Purchaser in writing;

     (2) if to the Purchaser:

         Bishop's Gate Residential Mortgage Trust
         c/o First Union Trust Company, National Association
         Corporate Trust/Administration
         1 Rodney Square
         920 King Street
         Wilmington, DE  19801
         Attn: Edward L. Truitt, Jr.
         Telephone:  (302) 888-7539
         Telecopy:  (302) 888-7544

     Section 1.59 Severability of Provisions.

     If any one or more of the covenants, agreements, provisions or terms of
this Agreement shall be held invalid for any reason whatsoever, then such
covenants, agreements, provisions or terms shall be deemed severable from the
remaining covenants, agreements,


                                       75
<PAGE>

provisions or terms of this Agreement and shall in no way affect the validity or
enforceability of the other provisions of this Agreement.

     Section 1.60 Relationship of Parties.

     Nothing herein contained shall be deemed or construed to create a
partnership or joint venture between the parties hereto and the services of the
Servicer shall be rendered as an independent contractor and not as agent for the
Purchaser.

     Section 1.61 Execution; Successors and Assigns.

     This Agreement may be executed in one or more counterparts and by the
different parties hereto on separate counterparts, each of which, when so
executed, shall be deemed to be an original; such counterparts, together, shall
constitute one agreement. This Agreement shall inure to the benefit of and be
binding upon the Servicer and the Purchaser and their respective successors and
assigns; provided, however, that the rights of the Purchaser to an indemnity
from the Servicer pursuant to Section 3.3 hereof are not assignable and shall
inure only to the benefit of the Purchaser and to no other Person.

     Section 1.62 Recordation of Assignments of Mortgage.

     To the extent permitted by applicable law, each of the Assignments of
Mortgage is subject to recordation in all appropriate public offices for real
property records in all the counties or other comparable jurisdictions in which
any or all of the Mortgaged Properties are situated, and in any other
appropriate public recording office or elsewhere, such recordation to be
effected at the Purchaser's expense in the event recordation is either necessary
under applicable law or requested by the Purchaser at its sole option.

     Section 1.63 Assignment by Purchaser.

     The Purchaser shall have the right, to assign its interest under this
Agreement to the Collateral Agent for the benefit of the Secured Parties.

     Section 1.64 Non-Petition Agreement.

     The Company agrees not to cause the filing of a petition in bankruptcy
against the Purchaser for failure to pay amounts due under this Purchase
Agreement until the payment in full of the Obligations and not before one year
and one day (or if longer, the applicable preference period then in effect) have
elapsed since such payment.

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<PAGE>

     Section 1.65 Waiver of Offset.

     The Servicer agrees to deliver to the Purchaser all amounts required by
this Agreement to be delivered by the Servicer to the Purchaser free and clear
of any offset, counterclaim or other deduction on account of, or in respect of,
any Purchaser to the Servicer hereunder.

     Section 1.66 Limited Recourse.

     The Servicer agrees that the obligations of the Purchaser to the Servicer
under this Agreement are limited recourse obligations of the Purchaser payable
solely from the assets of the Purchaser available for such purposes under the
Security Agreement and that, upon application of all assets of the Purchaser
available under the Security Agreement for, such purposes, the Servicer shall
have no recourse to the Purchaser for any obligations of the Purchaser to the
Servicer to the extent such application does not provide for full satisfaction
and payment of such obligation.

     Section 1.67 Limitation of Liability.

     This document or instrument has been executed on behalf of a Delaware
business trust by First Union Trust Company, National Association solely in its
capacity as trustee of such trust, and not in its individual capacity. In no
case shall First Union Trust Company, National Association (or any entity acting
as successor or additional trustee) be personally liable for or on account of
any of the statements, representations, warranties, covenants or obligations of
such trust hereunder, any right to assert any such liabilities against First
Union Trust Company, National Association (or any entity acting as successor or
additional trustee) being hereby waived by the other parties hereto; provided,
however, that such waiver shall not affect the liability of First Union Trust
Company, National Association (or any entity acting as successor or additional
trustee) to any Person under any other agreement to which it is a party and to
the extent expressly agreed to in its individual capacity thereunder.

     Section 1.68 Binding Effect on Voting Group.

     If any provision hereof provides that either the Required Banks or the
Required Noteholders (in each case, a "Voting Group"), but not both, may
consent, vote, direct or take other action, the first of either Voting Group to
so consent, vote, direct or take action shall bind the other Voting Group with
respect thereto.


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<PAGE>

                                  ARTICLE XIII

                            PHH CORPORATION GUARANTEE

     Section 1.69 Guarantee of Servicer's Performance and Payment Obligations.
For value received, and in consideration of the financial accommodation accorded
to the Company by the Purchaser under this Purchase Agreement, PHH Corporation
(the "Guarantor") hereby fully, unconditionally, and irrevocably guarantees to
the Purchaser, the holders of all Series of Certificates, the holders of all
Series of Notes, the holders of the Commercial Paper, the Indenture Trustee and
the Liquidity Banks the due performance of, and punctual payment of all amounts
payable by, the Company, in its capacity as Servicer under this Agreement when
and as such obligations hereunder shall become due and, in the case of any
payments, payable. The Guarantor will ensure the performance and payment of
every act, duty, obligation, agreement and responsibility of the Servicer set
forth herein.

     In case of the inability of the Servicer to punctually perform any such
act, duty, obligation, responsibility or agreement or to pay punctually any such
amounts, the Guarantor hereby agrees, upon written demand by the Purchaser, to,
as applicable, (i) perform any such act, duty, obligation, responsibility or
agreement and (ii) pay or cause to be paid any such amount, punctually when and
as the same shall become due and, in the case of any payment, payable (exclusive
of any grace period).

          i. Guarantor hereby agrees that its obligations under this Section
     13.1 constitute a guarantee of performance and payment when due and not of
     collection.

          ii. Guarantor hereby agrees that its obligations under this Section
     13.1 shall be unconditional, irrespective of the validity, regularity or
     enforceability of this Purchase Agreement against the Servicer, the absence
     of any action to enforce the Servicer's obligations under this Purchase
     Agreement, any waiver or consent by the Purchaser, the holders of all
     Series of Certificates, the holders of all Series of Notes, the Indenture
     Trustee or the Liquidity Banks with respect to any provisions thereof, the
     entry by the Servicer and the Purchaser into additional transactions under
     this Purchase Agreement or any other circumstance which might otherwise
     constitute a legal or equitable discharge or defense of a guarantor (other
     than the defenses of statute of limitations or payment, which are not
     waived); provided, however,



                                       78
<PAGE>

     that Guarantor shall be entitled to exercise any right that the Servicer
     could have exercised under this Purchase Agreement to cure any default in
     respect of its obligations under this Purchase Agreement or to set-off,
     counterclaim or withhold payment in respect of any event of default or
     potential event of default in respect of the Purchaser or any Affiliate,
     but only to the extent such right is provided to the Servicer under this
     Purchase Agreement. The Guarantor acknowledges that the Servicer and the
     Purchaser may from time to time enter into one or more transactions
     pursuant to this Purchase Agreement and agrees that the obligations of the
     Guarantor under this Section 13.1 will upon the execution of any such
     transaction by the Servicer and the Purchaser extend to all such
     transactions without the taking of further action by the Guarantor.

          iii. The Guarantor hereby waives (i) promptness, diligence,
     presentment, demand of payment, protest, order and, except as set forth in
     paragraph (a) hereof, notice of any kind in connection with this Purchase
     Agreement and this Section 13.1, or (ii) any requirement that the
     Purchaser, the holders of all Series of Certificates, the holders of all
     Series of Notes, the Indenture Trustee or the Liquidity Banks exhaust any
     right to take any action against the Servicer or any other person prior to
     or contemporaneously with proceeding to exercise any right against the
     Guarantor under this Section 13.1.

                                   ARTICLE XIV

                                   ASSIGNMENT

     Section 1.70 Assignment. Notwithstanding anything to the contrary contained
in this Purchase Agreement, the Purchaser hereby assigns, conveys, transfers,
delivers and sets over unto the Collateral Agent for the benefit of the Secured
Parties, all of its right, title and interest in, to and under, whether now
owned or existing, or hereafter acquired, this Purchase Agreement. The Purchaser
acknowledges the security interest in the Eligible Loans of the Collateral Agent
as representative secured party for the Purchaser and the Persons or entities to
whom Purchaser owes the obligations secured by such Eligible Loans.

                                       79
<PAGE>

     The Purchaser and the Seller shall each treat the Collateral Agent as the
Purchaser under this Purchase Agreement and each consent to such assignment and
acknowledge that the Collateral Agent shall enjoy the Purchaser's rights under
this Agreement in accordance with the provisions of this Section. Without
limiting the generality of the foregoing, the Purchaser and the Seller shall
each report to and correspond and communicate with the Collateral Agent and in
all other regards treat the Collateral Agent as the Purchaser hereunder with
respect to the Eligible Loans. The Collateral Agent shall have all rights of the
Purchaser to enforce the covenants and conditions set forth in this Purchase
Agreement with respect to the Eligible Loans, and the Purchaser and the Seller,
respectively, shall each follow the instructions of the Collateral Agent under
this Purchase Agreement. The Collateral Agent shall have the right to give any
waivers or consents required or allowed under this Purchase Agreement, and such
waivers and consents shall be binding upon the Purchaser and any party for whom
the Collateral Agent acts as representative secured party as if the Purchaser or
such party had given the same. All amounts due the Purchaser under this Purchase
Agreement shall be remitted to the Collateral Agent in accordance with the
Collateral Agent's instructions and in accordance with this Purchase Agreement.


                                   ARTICLE XV

                                 COMMITMENT FEE

     Section 1.71 Commitment Fee. In consideration of the agreement of the
Purchaser to purchase Eligible Loans from the Seller from time to time, the
Seller has paid to the Purchaser a fee (the "Commitment Fee") of $3,801,500.



                                       80
<PAGE>


     IN WITNESS WHEREOF, the Company and the Purchaser have caused their names
to be signed hereto by their respective officers thereunto duly authorized as of
the day and year first above written.


                               CENDANT MORTGAGE CORPORATION,
                                as Seller and Servicer


                               By:
                                   ---------------------------------------
                                   Name:  Joe Suter
                                   Title: Senior Vice President



                               BISHOP'S GATE RESIDENTIAL MORTGAGE TRUST,
                               as Purchaser

                               By: FIRST UNION TRUST COMPANY,
                                   not in its individual capacity but
                                   solely as Owner Trustee under the Trust
                                   Agreement


                                   By:
                                       -----------------------------------
                                       Name:   Doris J. Krick
                                       Title:  Vice President



                               PHH CORPORATION,
                               solely in its capacity of Guarantor of
                               the Servicer's obligations pursuant to
                               Article XIII of this Agreement.


                               By:
                                   ---------------------------------------
                                   Name:   Terry Kridler
                                   Title:  Senior Vice President and Treasurer



<PAGE>

                                                                     EXHIBIT 12


                       PHH CORPORATION AND SUBSIDIARIES
               COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES
                             (DOLLARS IN MILLIONS)






<TABLE>
<CAPTION>
                                                                                   YEAR ENDED
                                                         --------------------------------------------------------------
                                                                          DECEMBER 31,
                                                         -----------------------------------------------    JANUARY 31,
                                                            1999       1998(2)       1997        1996          1996
                                                         ----------   ---------   ---------   ----------   ------------
<S>                                                      <C>          <C>         <C>         <C>          <C>
Earnings before fixed charges:
Income (loss) before income taxes ....................    $   294      $   309      $(56)      $    92       $    76
Plus: Fixed charges ..................................        153          174       116           107            93
                                                          -------      -------      ----       -------       -------
Earnings available to cover fixed charges ............    $   447      $   483      $ 60       $   199       $   169
                                                          =======      =======      ====       =======       =======
Fixed charges (1):
Interest, including amortization of deferred financing
 costs ...............................................    $   143      $   166      $110       $    99       $    86
Interest portion of rental payment ...................         10            8         6             8             7
                                                          -------      -------      ----       -------       -------
Total fixed charges ..................................    $   153      $   174      $116       $   107       $    93
                                                          =======      =======      ====       =======       =======
Ratio of earnings to fixed charges ...................       2.92x        2.78x      (*)          1.86x         1.82x
                                                          =======      =======      ====       =======       =======
</TABLE>

- ----------
(1)   Fixed charges consist of interest expense on all indebtedness (including
      amortization of deferred financing costs) and the portion of operating
      lease rental expense that is representative of the interest factor
      (deemed to be one-third of operating lease rentals). The substantial
      portion of interest expense incurred on debt is used to finance the
      Company's mortgage services and relocation services activities.

(2)   For the year ended December 31, 1998, income from continuing operations
      before income taxes includes non-recurring merger-related costs and other
      unusual credits of $19 million. Excluding such credits, the ratio of
      earnings to fixed charges is 2.67x.

(*)   Earnings are inadequate to cover fixed charges (deficiency of $56 million)
      for the year ended December 31, 1997. Loss from continuing operations
      before income taxes includes non-recurring merger-related costs and other
      unusual charges of $190 million. Excluding such charges, the ratio of
      earnings to fixed charges is 2.16x.


<PAGE>

                                                                     EXHIBIT 23



INDEPENDENT AUDITORS' CONSENT



We consent to the incorporation by reference in Registration Statement No.
333-45373 of PHH Corporation (a wholly-owned subsidiary of Cendant Corporation)
on Form S-3 of our report dated February 28, 2000, appearing in this Annual
Report on Form 10-K of PHH Corporation for the year ended December 31, 1999.


/s/ Deloitte & Touche LLP
Parsippany, New Jersey
March 6, 2000



<TABLE> <S> <C>


<PAGE>

<ARTICLE> 5
<LEGEND>
The schedule contains summary financial information extracted from the
consolidated balance sheet and statement of operations of the Company as of and
for the year ended December 31, 1999 and is qualified in its entirety to be
referenced to such financial statements. Amounts are in millions.
</LEGEND>
<MULTIPLIER> 1,000,000

<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               DEC-31-1999
<CASH>                                              80
<SECURITIES>                                         0
<RECEIVABLES>                                      573
<ALLOWANCES>                                         7
<INVENTORY>                                          0
<CURRENT-ASSETS>                                     0
<PP&E>                                             253
<DEPRECIATION>                                      86
<TOTAL-ASSETS>                                   4,287
<CURRENT-LIABILITIES>                                0
<BONDS>                                              0
                                0
                                          0
<COMMON>                                           512
<OTHER-SE>                                         672
<TOTAL-LIABILITY-AND-EQUITY>                     4,287
<SALES>                                              0
<TOTAL-REVENUES>                                   830
<CGS>                                                0
<TOTAL-COSTS>                                      536
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                                    294
<INCOME-TAX>                                       112
<INCOME-CONTINUING>                                182
<DISCONTINUED>                                     905
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     1,087
<EPS-BASIC>                                        0
<EPS-DILUTED>                                        0



</TABLE>


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