AEGIS COMMUNICATIONS GROUP INC
10-Q, 1998-11-16
BUSINESS SERVICES, NEC
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<PAGE>

                          SECURITIES AND EXCHANGE COMMISSION
                               WASHINGTON, D.C.  20549

                                      FORM 10-Q

[X]   Quarterly report pursuant to Section 13 or 15(d) of the Securities 
      Exchange Act of 1934 for the quarterly period ended SEPTEMBER 30, 1998.

[ ]   Transition report pursuant to Section 13 or 15(d) of the Securities 
      Exchange Act of 1934 for the transition period from _____________________ 
      to ______________________

                          Commission File Number:   0-14315


                           AEGIS COMMUNICATIONS GROUP, INC.
                           --------------------------------
                (Exact name of registrant as specified in its charter)

       DELAWARE                                        75-2050538
       --------                                        ----------
(State of Incorporation)                   (I.R.S. Employer Identification No.)

                7880 BENT BRANCH DRIVE, SUITE 150, IRVING, TEXAS 75063
                ------------------------------------------------------
                  (Address of principal executive offices, Zip Code)


         Registrant's telephone number, including area code:  (972) 830-1800


- --------------------------------------------------------------------------------
(Former name, former address and former fiscal year, if changed since last 
                                     report)

     Indicate by check mark whether the registrant (1) has filed all reports 
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the 
registrant was required to file such reports), and (2) has been subject to 
such filing requirements for the past 90 days.

                              Yes [x]        No  [  ]


                     APPLICABLE ONLY TO CORPORATE ISSUERS:

     Indicate the number of shares outstanding of each of the issuer's 
classes of common stock as of the latest practicable date.

     TITLE OF EACH CLASS                          NUMBER OF SHARES OUTSTANDING
     -------------------                              ON NOVEMBER 9, 1998
                                                      --------------------
COMMON STOCK $.01 PAR VALUE                                52,284,374


<PAGE>

                           AEGIS COMMUNICATIONS GROUP, INC.

                                  SEPTEMBER 30, 1998


                                  TABLE OF CONTENTS
<TABLE>
<CAPTION>
                                                                           PAGE
                                                                           ----
<S>  <C>                                                                   <C>
PART I.   FINANCIAL INFORMATION

     Item 1.   Financial Statements

               Consolidated Balance Sheets
                 December 31, 1997 and September 30, 1998 (unaudited). . . . 3-4

               Unaudited Consolidated Statements of Operations
                 Three and Nine Months Ended September 30, 1997
                 and September 30, 1998. . . . . . . . . . . . . . . . . . . . 5

               Unaudited Consolidated Statements of Cash Flows
                 Nine Months Ended September 30, 1997
                 and September 30, 1998. . . . . . . . . . . . . . . . . . . . 6

               Notes to Unaudited Consolidated Financial Statements. . . . .7-13

     Item 2.   Management's Discussion and Analysis of
               Financial Condition and Results of Operations . . . . . . . 14-20


PART II.  OTHER INFORMATION

     Item 1.   Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . .21

     Item 4.   Submission of Matters to a Vote of Security Holders . . . . 21-22

     Item 6.   Exhibits and Reports on Form 8-K. . . . . . . . . . . . . . 22-23


SIGNATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

</TABLE>


                                       2

<PAGE>

                            PART I - FINANCIAL INFORMATION

ITEM 1.   FINANCIAL STATEMENTS

                           AEGIS COMMUNICATIONS GROUP, INC.
                             CONSOLIDATED BALANCE SHEETS
                         (IN THOUSANDS, EXCEPT SHARE AMOUNTS)
<TABLE>
<CAPTION>
                                                                                   DECEMBER 31,             SEPTEMBER 30,
                                                                                       1997                     1998
                                                                                   ------------             -------------
                                                                                                             (UNAUDITED) 
<S>                                                                                <C>                      <C>
ASSETS

Current assets:
    Cash and cash equivalents                                                      $       5,288            $       7,020
    Accounts receivable, less allowance for doubtful accounts                             21,209                   54,014
    Unbilled accounts receivable, net                                                      4,367                    4,590
    Notes receivable -- related parties                                                        -                    2,157
    Current deferred tax assets                                                            1,415                    1,632
    Prepaid expenses and other current assets                                              2,720                    3,145
                                                                                   -------------            -------------
         Total current assets                                                             34,999                   72,558

Property and equipment, net of accumulated depreciation
    of $11,813 in 1997 and $17,924 in 1998                                                21,623                   33,770

Cost in excess of net assets acquired, net of accumulated
    amortization of $1,647 in 1997 and $3,650 in 1998                                     43,558                   72,310

Deferred tax assets                                                                            -                    6,398

Deferred financing costs, net                                                              1,242                    1,987

Other assets                                                                                 314                    2,127
                                                                                   -------------            -------------
                                                                                   $     101,736            $     189,150
                                                                                   -------------            -------------
                                                                                   -------------            -------------
</TABLE>

                               See accompanying notes.


                                       3

<PAGE>

                           AEGIS COMMUNICATIONS GROUP, INC.
                             CONSOLIDATED BALANCE SHEETS
                         (IN THOUSANDS, EXCEPT SHARE AMOUNTS)
<TABLE>
<CAPTION>
                                                                                 DECEMBER 31,            SEPTEMBER 30,
                                                                                    1997                      1998
                                                                                 ------------            -------------
                                                                                                          (UNAUDITED)
<S>                                                                              <C>                     <C>
LIABILITIES & SHAREHOLDERS' EQUITY

Current liabilities:

      Current portions of long-term obligations                                $       1,101            $       2,313

      Due to shareholders                                                              1,908                        -

      Deferred income                                                                  3,262                    2,290

      Accounts payable and other accrued liabilities                                   5,535                   17,550

      Accrued compensation expense                                                     4,543                   10,577

      Other current liabilities                                                        1,026                      571
                                                                               -------------            -------------
           Total current liabilities                                                  17,375                   33,301

Revolving line of credit                                                              15,000                   27,100

Long-term obligations, net of current portions                                        35,257                   36,503

Subordinated indebtedness due to affiliates                                            1,000                   11,885

Other long-term liabilities                                                            2,531                    3,043

Commitments and contingencies                                                              -                        -

Shareholders' equity:

      Preferred stock, $.01 par value, 1,000,000 shares
           authorized; 29,778, $.36 cumulative Series B shares
           issued and outstanding in 1998                                                  -                        0

      Common stock, $.01 par value, 100,000,000 shares
           authorized; 29,865,951 and 52,284,374 shares
           issued and outstanding at December 31, 1997
           and September 30, 1998, respectively                                            3                      523

      Treasury stock                                                                       -                   (1,421)

      Additional paid-in capital                                                      28,321                   78,028

      Cumulative translation adjustment                                                   13                       32

      Retained earnings                                                                2,236                      156
                                                                               -------------            -------------
           Total shareholders' equity                                                 30,573                   77,318
                                                                               -------------            -------------
                                                                               $     101,736            $     189,150
                                                                               -------------            -------------
                                                                               -------------            -------------
</TABLE>

                               See accompanying notes.


                                       4

<PAGE>
                                       
                        AEGIS COMMUNICATIONS GROUP, INC.
                UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<TABLE>
<CAPTION>
                                                    THREE MONTHS ENDED               NINE MONTHS ENDED
                                                      SEPTEMBER 30,                    SEPTEMBER 30,
                                                  --------------------             ---------------------
                                                     1997        1998                1997         1998
                                                  -----------  --------            --------    ---------
<S>                                               <C>               <C>            <C>         <C>
Revenues                                           $ 39,278    $ 73,337            $ 91,764    $ 162,393
Cost of services, excluding depreciation
and amortization shown below                         25,947      49,666              59,880      107,056
                                                   --------    --------            --------    ---------
     Gross profit                                    13,331      23,671              31,884       55,337 
Selling, general and administrative expenses         10,437      17,063              24,900       40,764 
Depreciation                                          1,174       3,114               2,919        6,894 
Acquisition goodwill amortization                       600         803               1,036        2,020 
Restructuring and other charges                           -       3,624                   -        3,624 
                                                   --------    --------            --------    ---------
     Total operating expenses                        12,211      24,604              28,855       53,302 
                                                   --------    --------            --------    ---------
     Operating income (loss)                          1,120        (933)              3,029        2,035 
Interest expense, net                                 1,130       1,723               2,307        4,152 
                                                   --------    --------            --------    ---------
     Income (loss) before income taxes                  (10)     (2,656)                722       (2,117)
Income tax expense (benefit)                            292        (695)                870          (37)
                                                   --------    --------            --------    ---------
     Net loss                                      $   (302)   $ (1,961)           $   (148)   $  (2,080)
                                                   --------    --------            --------    ---------
                                                   --------    --------            --------    ---------

Basic and diluted loss per common share            $  (0.01)   $  (0.04)           $  (0.01)   $   (0.06)
                                                   --------    --------            --------    ---------
                                                   --------    --------            --------    ---------
Basic and diluted weighted average                
common shares outstanding                            28,797      51,726              26,560       37,154
</TABLE>
                            See accompanying notes.

                                       5
<PAGE>
                        AEGIS COMMUNICATIONS GROUP, INC.
                UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)
<TABLE>
<CAPTION>
                                                                          NINE MONTHS ENDED
                                                                            SEPTEMBER 30,
                                                                      --------------------------
                                                                         1997             1998
                                                                      ---------         --------
<S>                                                                   <C>             <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
    Net loss                                                          $    (148)      $  (2,080)
    Adjustments to reconcile net loss to net cash provided by
    operating activities:
        Depreciation and amortization                                     3,955           8,914 
        Assets written-off                                                    -           2,503 
        Other                                                                 -              42 
        Changes in operating assets and liabilities                      (1,964)         (8,140)
                                                                      ---------       ---------
        Net cash provided by operating activities                         1,843           1,239 

CASH FLOWS FROM INVESTING ACTIVITIES:
    Capital expenditures                                                 (3,722)         (7,403)
    Acquisition costs, ATC                                                    -          (3,943)
    Net cash acquired from ATC                                                -             296 
    Acquisition of InterServ                                            (15,776)              - 
                                                                      ---------       ---------
        Net cash used in investing activities                           (19,498)        (11,050)

CASH FLOWS FROM FINANCING ACTIVITIES:
    Proceeds from line of credit, net                                    24,963           3,822 
    Proceeds from affiliate debt                                              -          10,772 
    Principal payments on long-term debt                                 (6,200)         (1,397)
    Payments on capital lease obligations                                  (181)         (1,025)
    Proceeds from exercise of stock options                                   -             239 
    Deferred financing costs                                               (650)           (888)
                                                                      ---------       ---------
        Net cash provided by financing activities                        17,932          11,523 

Effect of exchange rate on cash                                               -              20 

Net increase in cash and cash equivalents                                   277           1,732 

Cash and cash equivalents at beginning of period                          2,250           5,288 
                                                                      ---------       ---------
Cash and cash equivalents at end of period                            $   2,527       $   7,020 
                                                                      ---------       ---------
                                                                      ---------       ---------
Supplemental information on non-cash transactions:
    Issuance of stock to effect acquisition of ATC                    $       -       $  45,320 
</TABLE>

                             See accompanying notes.

                                       6
<PAGE>
                                       
                      AEGIS COMMUNICATIONS GROUP, INC.
           NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                        SEPTEMBER 30, 1997 AND 1998

1.   EARNINGS PER SHARE

     In February 1997, the Financial Accounting Standards Board issued SFAS 
128.  Aegis Communications Group, Inc. ("Aegis" or "the Company") has adopted 
SFAS 128, which establishes standards for computing and presenting earnings 
per share ("EPS").  This statement requires dual presentation of basic and 
diluted EPS on the face of the income statement for entities with complex 
capital structures and requires a reconciliation of the numerator and the 
denominator of the basic EPS computation to the numerator and denominator of 
the diluted EPS computation.  Basic and diluted EPS are computed by dividing 
net income applicable to common stock by the weighted average number of 
shares of common stock and common stock equivalents outstanding during the 
period.  Basic EPS excludes the effect of potentially dilutive securities 
while diluted EPS reflects the potential dilution that would occur if 
securities or other contracts to issue common stock were exercised, converted 
into or resulted in the issuance of common stock.  Common stock equivalents 
consist of common stock issuable under the assumed exercise of stock options 
and warrants, computed based on the treasury stock method, and the assumed 
conversion of the Company's issued and outstanding preferred stock. Common 
stock equivalents are not included in diluted EPS calculations to the extent 
their inclusion would have an anti-dilutive effect.

     Basic and diluted weighted average shares outstanding for the three and 
nine month periods ending September 30, 1997 and 1998 were computed as 
follows:

<TABLE>
<CAPTION>
                                                    THREE MONTHS ENDED      NINE MONTHS ENDED
                                                       SEPTEMBER 30,          SEPTEMBER 30,
                                                    -------------------     ----------------
                                                     1997         1998       1997      1998
                                                    ------       ------     ------    ------
<S>                                                 <C>          <C>        <C>       <C>
BASIC AND DILUTED (1)
Weighted average common shares outstanding:
       IQI (2)                                      28,797       30,126     26,560    29,954
       ATC                                               -       21,961          -     7,320
                                                    ------       ------     ------    ------
                                                    28,797       52,087     26,560    37,274
Weighted average treasury shares                         -         (361)         -      (120)
                                                    ------       ------     ------    ------
             Shares used in EPS calculation         28,797       51,726     26,560    37,154
                                                    ------       ------     ------    ------
                                                    ------       ------     ------    ------
</TABLE>

- -------------------------------------------------------------------------------
(1)  For the three and nine month periods ended September 30, 1997 and 1998, 
     common stock equivalents are not included in diluted EPS calculations 
     because their inclusion would have an anti-dilutive effect.

(2)  The weighted average shares outstanding for IQI have been adjusted to 
     reflect the effects of the Merger by multiplying the historical weighted 
     average shares by the Merger exchange ratio of 9.7513.  The weighted 
     average shares do not include common stock equivalents because their 
     effect would be anti-dilutive.

                                      7

<PAGE>

                        AEGIS COMMUNICATIONS GROUP, INC.
              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                        SEPTEMBER 30, 1997 AND 1998

2.  THE MERGER

     On July 9, 1998, Aegis, formerly known as ATC Communications Group, Inc. 
("ATC"), completed the acquisition of IQI, Inc., a New York corporation 
("IQI").  The acquisition was effected through the merger (the "Merger") of 
ATC Merger Sub, Inc., a New York corporation and wholly-owned subsidiary of 
the ATC ("Sub"), with and into IQI pursuant to an Agreement and Plan of 
Merger dated as of April 7, 1998 (the "Merger Agreement") by and between ATC, 
Sub and IQI.

     Pursuant to the Merger Agreement, each former holder of common stock, 
$.001 par value, of IQI ("IQI Common Stock") received, in exchange for each 
such share, 9.7513 shares of the common stock, par value $0.01 per share, of 
the Company ("ATC Common Stock").  As a result of the Merger, ATC issued 
approximately 34.2 million shares of ATC Common Stock and Common Stock 
equivalents to holders of IQI Common Stock and IQI stock options and warrants 
in a tax-free exchange.  The acquisition has been accounted for as a reverse 
purchase, meaning that for accounting purposes, IQI is the surviving 
corporation and is treated as having acquired ATC in a purchase accounting 
transaction.  Accordingly, the pre-Merger consolidated financial information 
reported is that of IQI.  Effective upon the Merger, the Company formally 
changed its name to Aegis Communications Group, Inc. and its Nasdaq National 
Market System symbol to "AGIS".

     The following unaudited pro forma financial data (the "Unaudited Pro 
Forma Financial Data") of Aegis have been derived by the application of pro 
forma adjustments to the historical financial statements of IQI and ATC for 
the periods indicated.  The pro forma adjustments are described in the 
accompanying notes.  The "IQI As Adjusted" data reflect IQI's acquisition of 
InterServ Services Corporation (the "InterServ Acquisition") as if it had 
occurred on January 1, 1997.  The historical IQI data for the year ended 
December 31, 1997 and the historical InterServ data for the six months and 
eleven days ended July 11, 1997 have been derived from the audited financial 
statements of such companies.  The historical ATC data for the twelve months 
ended December 31, 1997 have been derived from the audited financial 
statements for the fiscal year ended June 30, 1997, adjusted to a calendar 
year basis using the unaudited financial data for the six-month periods ended 
December 31, 1997 and 1996.  The historical IQI data and historical ATC data 
for the nine months ended September 30, 1998 have been derived from the 
unaudited financial statements of such companies, which in the opinion of 
management of the Company, include all adjustments, consisting only of normal 
recurring adjustments, necessary for a fair presentation of the results for 
the unaudited periods.

     The unaudited pro forma statement of operations data for the nine months 
ended September 30, 1998 and the year ended December 31, 1997 give effect to 
the Merger and the related transactions described under the heading "Other 
Transactions Related to the Merger" as if they had occurred at the beginning 
of the periods presented.  The unaudited pro forma statement of operations 
data for the year ended December 31, 1997 also gives effect to the InterServ 
Acquisition as if it had occurred on January 1, 1997.  The Unaudited Pro 
Forma Financial Data are provided for informational purposes only and do not 
purport to represent the results of operations or financial position of Aegis 
had such transactions in fact occurred on such dates, nor do they purport to 
be indicative of the financial position or results of operations as of any 
future date or for any future period. 

     The Unaudited Pro Forma Financial Data and accompanying notes should be 
read in conjunction with the financial statements and accompanying notes 
thereto.

                                      8

<PAGE>

                           AEGIS COMMUNICATIONS GROUP, INC.
                 NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                             SEPTEMBER 30, 1997 AND 1998


                           AEGIS COMMUNICATIONS GROUP, INC.
           UNAUDITED PRO FORMA CONDENSED COMBINED STATEMENTS OF OPERATIONS
                             YEAR ENDED DECEMBER 31, 1997
                        (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>

                                                                 IQI
                                   -----------------------------------------------------
                                                 Pro Forma Adjustments                                    Merger
                                                 ---------------------            As            ATC       Adjust-        Aegis
                                   Historical    InterServ(1)   Other          Adjusted      Historical    ments       Pro Forma
                                   ----------    ------------   ------         ---------     ----------   --------     ---------
<S>                                <C>           <C>            <C>            <C>           <C>          <C>          <C>
Revenues                           $133,832        $25,321      $    -         $159,153        $89,610    $     -       $248,763
Cost of services                     88,190         16,785           -          104,975         65,710          -        170,685
                                   --------        -------      ------         --------        -------    -------       --------
  Gross profit                       45,642          8,536           -           54,178         23,900          -         78,078
Operating expenses                   36,312          8,340        (588)(2)       43,486         25,625          -         69,111
                                                                  (578)(2)
Depreciation                          4,501            772           -            5,273          3,894          -          9,167

Acquisition goodwill amortization     1,592            164         504 (3)        2,260             87      1,143 (6)      3,490
                                   --------        -------      ------         --------        -------    -------       --------
   Operating income (loss)            3,237           (740)        662            3,159         (5,706)    (1,143)        (3,690)
Interest expense, net                 3,626            221         665 (4)        4,512            640        633 (7)      5,785
                                   --------        -------      ------         --------        -------    -------       --------
   Loss before income taxes            (389)          (961)         (3)          (1,353)        (6,346)    (1,776)        (9,475)
Income tax expense (benefit)            595            220         (35)(5)          780         (2,015)      (237)(8)     (1,472)
                                   --------        -------      ------         --------        -------    -------       --------
   Net income (loss)               $   (984)       $(1,181)     $   32         $ (2,133)       $(4,331)   $(1,539)      $ (8,003)
                                   ========        =======      ======         ========        =======    =======       ========
Net loss per share                 $  (0.04)                                   $  (0.07)       $ (0.21)                 $  (0.16)
                                   ========                                    ========        =======                  ========
Weighted average shares
outstanding (9)                      27,233                                      29,259         20,905                    50,164
                                   ========                                    ========        =======                  ========
</TABLE>

(FOOTNOTES APPEAR ON FOLLOWING PAGE)

                                      9

<PAGE>

                      AEGIS COMMUNICATIONS GROUP, INC.
            NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                       SEPTEMBER 30, 1997 AND 1998

                     AEGIS COMMUNICATIONS GROUP, INC.
       UNAUDITED PRO FORMA CONDENSED COMBINED STATEMENTS OF OPERATIONS
                    NINE MONTHS ENDED SEPTEMBER 30, 1998
                   (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                   Historical                             Aegis
                                                IQI          ATC       Adjustments     Pro Forma
                                             --------      -------     -----------     ----------
<S>                                          <C>           <C>         <C>             <C>
Revenues                                     $136,337      $74,000      $      -         $210,337
Cost of services                               87,955       53,806             -          141,761
                                             --------      -------      --------         --------
    Gross profit                               48,382       20,194             -           68,576
Operating expenses                             35,015       17,702             -           52,717
Depreciation                                    5,787        3,225             -            9,012
Acquisition goodwill amortization               1,713           62           861 (6)        2,636
Restructuring and other charges                     -            -         3,624            3,624
                                             --------      -------      --------         --------
      Operating income (loss)                   5,867         (795)       (4,485)             587
Interest expense, net                           3,835          902           475 (7)        5,212
Litigation settlement                               -        1,900             -            1,900
                                             --------      -------      --------         --------
      Income (loss) before income               2,032       (3,597)       (4,960)          (6,525)
Income tax expense (benefit)                    1,498       (1,270)       (1,537)(8)       (1,309)
                                             --------      -------      --------         --------
      Net income (loss)                      $    534      $(2,327)     $ (3,423)        $ (5,216)
                                             ========      =======      ========         ========
Earnings (loss) per share                    $   0.02      $ (0.11)                      $  (0.10)
                                             ========      =======                       ========
Weighted average shares
outstanding (9)                                29,954       21,519                         51,473
                                             ========      =======                       ========
</TABLE>

- -------------------------------------------------------------------------------
(1)  The InterServ Acquisition occurred on July 12, 1997.  This data 
     represents the historical results of operations of InterServ for the 
     period from January 1, 1997 through July 11, 1997. 

(2)  In connection with the InterServ Acquisition, during the year ended 
     December 31, 1997, InterServ incurred certain non-recurring expenses. 
     These expenses have been deducted for purposes of the Unaudited Pro Forma 
     Financial Data. These expenses include: 

     (a)  Transaction expenses incurred by InterServ in connection with the 
          InterServ Acquisition totaling approximately $0.6 million. 

     (b)  Expenses relating to the vesting of stock options to purchase 
          shares of InterServ totaling approximately $0.6 million. 

(3)  Had the InterServ Acquisition occurred on January 1, 1997, amortization 
     of goodwill would have increased by approximately $0.5 million for the 
     year ended December 31, 1997.

                                      10
<PAGE>
                                       
                        AEGIS COMMUNICATIONS GROUP, INC.
              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                          SEPTEMBER 30, 1997 AND 1998

(4)  In connection with the InterServ Acquisition, IQI incurred approximately 
     $22.0 million of debt. Had such debt been incurred as of January 1, 1997, 
     interest would have increased by approximately $0.7 million for the year 
     ended December 31, 1997. 

(5)  Reflects adjustment to income tax provision as a result of the pro forma 
     adjustments described in items (2) and (4) above. 

(6)  Had the Merger occurred at the beginning of the periods presented, 
     amortization of goodwill would have increased as follows: 

<TABLE>
<S>                                                             <C>
Merger purchase price                                           $ 45,320
ATC book value at Merger closing                                 (22,843)
ATC goodwill balance at Merger closing                             2,057
                                                                --------
  Goodwill resulting from Merger                                  24,534
Goodwill related to stock options of ATC                           2,090
Goodwill related to Merger transaction costs                       4,131
                                                                --------
Total increase to goodwill                                      $ 30,755
Estimated life                                                  25 years
                                                                --------
  Annual amortization of additional acquisition goodwill        $  1,230
                                                                --------
                                                                --------
</TABLE>

<TABLE>
<CAPTION>
                                                      YEAR          NINE MONTHS
                                                      ENDED            ENDED
                                                   DECEMBER 31,    SEPTEMBER 30,
                                                       1997            1998
                                                   ------------     -----------
<S>                                                <C>              <C>
Amortization of additional acquisition goodwill      $1,230            $923
Actual amortization of goodwill recorded by ATC         (87)            (62)
                                                     ------            ----
  Net increase in amortization of acquisition        $1,143            $861
                                                     ------            ----
                                                     ------            ----
</TABLE>

(7)  Concurrent with the Merger, IQI entered into a new loan agreement with 
     its lenders and borrowed an additional $4.6 million. Thayer provided 
     subordinated financing of $6.8 million to Aegis.  Proceeds from these 
     financing transactions were used to refinance $8.6 million of existing 
     indebtedness of ATC's operating subsidiary and repay the subsidiary's 
     term loan of $0.2 million. As a result, pro forma indebtedness increased 
     by $2.6 million.  Had such debt transactions occurred at the beginning of 
     the periods presented, interest expense would have increased and deferred 
     financing costs associated with the issuance of the debt would have been 
     amortized during the period.  Additionally, had the Chairman of ATC repaid 
     borrowings of approximately $2.0 million at the beginning of the periods 
     presented, interest income would have decreased. Total interest expense, 
     net, would have increased as follows:

                                       11
<PAGE>

                       AEGIS COMMUNICATIONS GROUP, INC.
             NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                         SEPTEMBER 30, 1997 AND 1998

<TABLE>
<CAPTION>
                                                                                     INTEREST EXPENSE
                                                                             --------------------------------
                                                                  AMOUNT        YEAR             NINE MONTHS
                                                     AVERAGE   OUTSTANDING      ENDED              ENDED
                                                    INTEREST    AT CLOSING   DECEMBER 31,       SEPTEMBER 30,
                                                      RATE      OF MERGER       1997                1998
                                                    --------   -----------   ------------       -------------
<S>                                                 <C>        <C>           <C>                <C>
     Additional bank loan to IQI                      8.25%      $ 4,600        $ 379             $ 285
     Additional subordinated indebtedness            12.00%        6,827          819               614
     Refinance indebtedness of Advanced               8.75%       (8,623)        (754)             (566)
     Repay Advanced term loan                         9.00%         (222)         (20)              (15)
     Additional amortization of deferred
         financing costs                                                            99               74
                                                                                 -----            -----
     Increase in interest expense                                                $ 523            $ 393
     Decrease in interest income related to
         repayment of borrowings by
         Chairman of ATC                                                           110               82
                                                                                 -----            -----
     Net increase in interest expense                                            $ 633            $ 475
                                                                                 -----            -----
                                                                                 -----            -----
</TABLE>

(8)  As a result of the pro forma adjustments, Aegis would record an income 
     tax benefit of $0.2 million for the year ended December 31, 1997 and 
     $1.5 million for the nine months ended September 30, 1998.

(9)  The weighted average shares outstanding for IQI have been adjusted to 
     reflect the effects of the Merger by multiplying the historical weighted 
     average shares by the Merger exchange ratio of 9.7513.  The weighted 
     average shares do not include common stock equivalents because their 
     effect would be anti-dilutive.





                                       12
<PAGE>

                        AEGIS COMMUNICATIONS GROUP, INC.
             NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                          SEPTEMBER 30, 1997 AND 1998

3.  RESTRUCTURING AND OTHER CHARGES


     On July 29, 1998, the Company announced that it would record a pre-tax 
restructuring reserve of $13.0 million related to the Merger. Current and 
future expenses related to the restructuring decision which meet the specific 
generally accepted accounting principles ("GAAP") criterion for accrual have 
been referred to herein as "restructuring" charges, and a restructuring 
accrual has been recorded to the extent the related amounts have not been 
paid.  Expenses related to the restructuring decision which do not meet the 
specific GAAP criterion for accrual have been referred to herein as "other" 
charges.  "Other" charges have not been accrued, but are recognized as the 
related expenses are incurred.  Accordingly, the Company has recorded pre-tax 
charges of $3.6 million ($2.3 million, net of taxes) in the quarter ended 
September 30, 1998, as a part of the total restructuring.  These charges are 
primarily attributable to one-time write-offs of redundant software, 
severance costs and the consolidation of certain administrative functions 
including costs to relocate offices and employees. The Company expects to 
recognize additional restructuring and other charges, as previously 
announced, through the first quarter of 1999 as restructuring related efforts 
continue.










                                       13
<PAGE>

ITEM 2.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
          RESULTS OF OPERATIONS

     The Merger has been accounted for as a reverse purchase, meaning that 
for accounting purposes, IQI is the surviving corporation and is treated as 
having acquired ATC in a purchase accounting transaction.  Reported financial 
results reflect the Merger and are those of IQI for the periods ending 
September 30, 1997 and of the combined company on a purchase accounting basis 
for the periods ending September 30, 1998.  See "Notes to Unaudited Consolidated
Financial Statements -- 2. The Merger."

     The accompanying consolidated financial statements, in the opinion of 
the Company's management, contain all material, normal and recurring 
adjustments necessary to present accurately the consolidated financial 
condition of the Company and the consolidated results of its operations for 
the quarter and nine months ended September 30, 1998.  The consolidated 
results of operations for the periods reported are not necessarily indicative 
of the results to be experienced for the entire current year.


RESULTS OF OPERATIONS

     The following table sets forth statements of operations data as a 
percentage of revenues for the periods indicated:

<TABLE>
                                                                THREE MONTHS ENDED                    NINE MONTHS ENDED
                                                                   SEPTEMBER 30,                         SEPTEMBER 30,
                                                             ------------------------             ------------------------
                                                              1997              1998               1997              1998
                                                             ------            ------             ------            ------
<S>                                                          <C>               <C>                <C>               <C>
Revenues                                                     100.0%            100.0%             100.0%            100.0%
Cost of services, excluding depreciation
and amortization shown below                                  66.1%             67.7%              65.3%             65.9%
                                                             ------            ------             ------            ------
Gross profit                                                  33.9%             32.3%              34.7%             34.1%
Selling, general and administrative expenses                  26.6%             23.3%              27.1%             25.1%
Depreciation                                                   3.0%              4.2%               3.2%              4.2%
Acquisition goodwill amortization                              1.5%              1.1%               1.1%              1.2%
Restructuring and other charges                                  -               4.9%                 -               2.2%
                                                             ------            ------             ------            ------
     Total expenses                                           31.1%             33.5%              31.4%             32.8%
                                                             ------            ------             ------            ------
Operating income (loss)                                        2.9%             (1.3%)              3.3%              1.3%
Interest expense, net                                          2.9%              2.3%               2.5%              2.6%
                                                             ------            ------             ------            ------
Income (loss) before income taxes                             (0.0%)            (3.6%)              0.8%             (1.3%)
Income tax expense (benefit)                                   0.7%             (0.9%)              0.9%             (0.0%)
                                                             ------            ------             ------            ------
     Net income (loss)                                        (0.8%)            (2.7%)             (0.2%)            (1.3%)
                                                             ------            ------             ------            ------
                                                             ------            ------             ------            ------
</TABLE>

     The Company experienced a net loss of approximately $2.0 million, or 
2.7% of revenues, for the quarter and a net loss of approximately $2.1 
million, or 1.3% of revenues, for the nine months ended September 30, 1998.  
Excluding $3.6 million ($2.3 million, net of taxes) in merger-related 
restructuring and other charges, the Company experienced net income of 
$304,000 in the quarter and 

                                       14
<PAGE>

$184,000 during the nine months ended September 30, 1998 as compared to net 
losses of $302,000 and $148,000 in the prior year periods.

     Revenues generated during the quarter increased approximately 87% to 
$73.3 million from $39.3 million in the third quarter a year ago. The 
increase in revenues for the quarter was due primarily to the impact of 
revenues contributed by ATC subsequent to the merger of IQI and ATC
on July 9, 1998 (the "Merger").  For the nine months ended September 30, 
1998, revenues increased $70.6 million, or 77%, to $162.4 million during the 
nine months ended September 30, 1998 as compared to revenues of $91.7 million 
generated in the prior year period.  The increase in revenues for the nine 
month period was principally attributable to the impact of revenues 
contributed by ATC and by InterServ, which was acquired by IQI on July 12, 
1997.

     Reported financial results reflect the Merger and are those of IQI for 
the periods ending September 30, 1997 and of the combined company on a 
purchase accounting basis for the periods ending September 30, 1998.  Pro 
forma statements of operations are also included for the year ended December 
31, 1997, as if the Merger had occurred January 1, 1997, and the nine months 
ended September 30, 1998, as if the Merger had occurred January 1, 1998 (See 
"Notes to Unaudited Consolidated Financial Statements -- 2. The Merger.").  On 
a pro forma basis, revenues grew approximately 21% and 15% for the three and 
nine month periods ended September 30, 1998, respectively, versus the prior 
year periods.  The growth in revenues on a pro forma basis was primarily 
attributable to growth in volumes from certain existing clients and services 
performed for new clients.

     Approximately 26% of the Company's revenues during the quarter and the 
nine month period ended September 30, 1998 were generated by the Company's 
largest client as compared to approximately 25% in the quarter and 37% in the 
nine months ended September 30, 1997.  On a pro forma basis, approximately 
26% of the Company's revenues during the quarter and 27% in the nine months 
ended September 30, 1998 were generated by the Company's largest client as 
compared to approximately 31% in the quarter and 35% in the nine months ended 
September 30, 1997. 

     Subsequent to the end of the quarter, the Company was notified by its 
largest client that volumes under certain of its outbound telemarketing 
programs would be curtailed in the Company's fourth quarter.  Management 
believes this reduction will be mitigated by additional services being 
performed for this client in new and existing programs and by additional 
volumes from certain of the Company's other clients.  

     During the quarter, the Company was selected by Sony Computer 
Entertainment America ("Sony") as the inbound technical support provider for 
its products.  Subsequent to the end of the quarter, Aegis began providing 
services under the agreement with Sony.  In addition, the Company signed an 
agreement during the quarter to provide customer acquisition services to 
NationsCredit, which provides a full array of consumer finance products to 
more than half a million customers nationwide.

     The Company was also awarded a three-year renewal of its long-standing 
relationship with American Express. Under this agreement, Aegis will continue 
to provide a variety of services to American Express and its cardholders 
including customer care and customer acquisition.

     The Company's objective is to secure recurring revenues from long-term 
relationships with targeted, large corporate clients that utilize 
telecommunications strategies as an integral, ongoing element in their 
marketing and customer service programs.  In addition to providing services 
on an outsourcing basis, in which the Company provides all or a substantial 
portion of a client's telemarketing needs, the Company also continues to 
perform project-based services for certain 

                                       15
<PAGE>

customers.  Project-based services, however, are frequently short-term and 
there can be no assurance that these clients will continue existing projects 
or provide new ones.
          
     Gross profit earned on revenues increased $10.3 million, or 77.6%, for 
the quarter and $23.5 million, or 73.6%, for the nine month period ended 
September 30, 1998 versus the prior year periods.  The increases in gross 
profit are primarily due to the addition of ATC's revenues as a result of the 
Merger.  Gross profit as a percentage of revenues ("gross margin") for the 
quarter and nine months ended September 30, 1998 was 32.3% and 34.1%, 
respectively, versus 33.9% and 34.7% in the comparable three and nine month 
periods of the prior year, respectively.  The decreases in gross margin for 
the three and nine months ended September 30, 1998 as compared with the 
comparable prior year periods were primarily due to the impact of the 
addition of ATC's revenues which are characterized by lower gross margins 
than those of IQI.

     During the quarter ended September 30, 1998, the Company renegotiated 
its tariff with its primary telecommunications carrier and consolidated the 
prior contract tariffs of the combined company.  The new tariff went into 
effect subsequent to the end of the quarter and is expected to reduce the 
Company's cost of services as a percentage of revenues.

     Selling, general and administrative expenses ("SG&A") increased $6.6 
million, or 63.5%, in the quarter and $15.9 million, or 63.7% in the nine 
months ended September 30, 1998 versus the prior year periods.  The increases 
in SG&A are primarily attributable to the Merger with ATC.  As a percentage 
of revenues, SG&A expenses for the quarter and nine months ended September 
30, 1998 were 23.3% and 25.1%, respectively, versus 26.6% and 27.1% in the 
comparable three and nine month periods of the prior year, respectively.  The 
decreases in SG&A as a percentage of revenues were primarily the result of 
efficiencies of scale derived from growth in business volumes.

     Depreciation expense increased $1.9 million, or 165.2%, in the quarter 
and $4.0 million, or 136.2%, in the nine months ended September 30, 1998 
versus the comparable prior year periods.  As a percentage of revenues, 
depreciation expense for the three and nine months ended September 30, 1998 
was 4.2% versus 3.0% and 3.2% in the comparable prior year periods.  The 
increases in depreciation expense as a percentage of revenues were due to 
additional depreciation expense resulting from investments in three new 
client service centers, information technology and infrastructure.

     Amortization expense increased $0.2 million, or 33.8%, in the quarter 
and $1.0 million, or 95.0%, in the nine months ended September 30, 1998 
versus the comparable prior year periods as a result of the additional 
goodwill recorded in the Merger and in the InterServ Acquisition.  As a 
percentage of revenues, amortization expense for the three and nine months 
ended September 30, 1998 was 1.1% and 1.2%, respectively, versus 1.5% and 
1.1% in the comparable prior year periods.

     In connection with the Merger, the Company recorded restructuring and 
other charges of $3.6 million ($2.3 million, net of taxes) in the quarter 
ended September 30, 1998.  These charges are primarily attributable to 
one-time write-offs of redundant software, severance costs and the 
consolidation of certain administrative functions including costs to relocate 
offices and employees.  Management expects the majority of restructuring 
efforts to be achieved by December 31, 1998, with completion of the remainder 
anticipated by March 31, 1999. 
     
     Net interest expense increased for the three and nine month periods 
ended September 30, 1998 by $0.6 million, or 52.4%, and $1.8 million, or 
80.0%, respectively, versus the same periods in the previous year due to 
increased utilization of the Company's revolving line of credit and the 
assumption of additional subordinated indebtedness.

                                       16
<PAGE>

     The Company's effective state and federal income tax rates for the three 
and nine month periods ended September 30, 1998 was approximately 37.5% 
versus 49.5% for the three and nine month periods ended September 30, 1997.  
Fluctuations in the Company's effective tax rate were primarily due to the 
impact of income-based state taxes on periods with a taxable loss versus 
periods with taxable income.  The Company's expense for acquisition goodwill 
amortization is not deductible for income tax purposes, thus the effective 
tax rate exceeds the statutory rate for corporations.  Fluctuations in the 
Company's effective tax rates were primarily due to income-based state taxes.

     Management knows of no trends or uncertainties other than those 
mentioned above that are expected to have a material favorable or unfavorable 
impact on operating results. 

LIQUIDITY AND CAPITAL RESOURCES    

     The following table sets forth certain information from the Company's 
statements of cash flows for the periods indicated: 

<TABLE>
<CAPTION>
                                                     NINE MONTHS ENDED
                                                       SEPTEMBER 30,
                                                 -----------------------
                                                    1997          1998
                                                 --------       --------
<S>                                              <C>            <C>
Net cash provided by operating activities        $  1,843       $  1,239
Net cash used in investing activities             (19,498)       (11,050)
Net cash provided by financing activities          17,932         11,523
Effect of exchange rate on cash                         -             20
                                                 --------       --------
   Net decrease in cash and cash equivalents     $    277       $  1,732
                                                 --------       --------
</TABLE>

     The Company has historically utilized cash flow from operations and 
available borrowing capacity under credit facilities to meet its liquidity 
needs.  Management believes the Company currently has the liquidity and 
access to working capital to meet its near-term cash flow demands through 
operating income and borrowings under the Credit Agreement.

     During the nine months ended September 30, 1998, net cash provided by 
operating activities decreased $0.6 million, or 32.8%, versus the nine months 
ended September 30, 1997, primarily due to a pre-tax loss of $2.1 million in 
the nine months ended September 30, 1998 as compared to a pre-tax profit of 
$0.7 million in the nine months ended September 30, 1997.  The decline in 
pre-tax income was due primarily to a $1.8 million increase in interest 
expense.  

     Cash used in investing activities during the nine months ended September 
30, 1998 totaled $11.1 million, representing a 43.3% decrease from the nine 
months ended September 30, 1997.  These expenditures primarily consisted of 
new telecommunications equipment and information technology hardware and 
software required in the maintenance, upgrade and expansion of the Company's 
operations including the build-out of new client service centers and the 
upgrade or replacement of workstations in the Company's existing facilities.  
Capital expenditures during the last two years totaled $13.9 million and have 
been funded with proceeds from bank borrowings, subordinated indebtedness and 
excess cash from operations.

     During the nine months ended September 30, 1998, financing activities 
included borrowing activity under the Company's credit facilities, bridge 
financing guaranteed by Thayer Equity Investors III, L.P. ("Thayer") and the 
securing of capital lease obligations. 

                                       17
<PAGE>

     In connection with the Merger, IQI entered into a Second Amended and 
Restated Credit Agreement dated as of July 9, 1998 (the "Credit Agreement") 
with The Bank of Nova Scotia ("Scotiabank") and Credit Suisse First Boston 
("CSFB") whereby Scotiabank and CSFB rolled over and continued their loan 
commitments to IQI aggregating $53.0 million and Scotiabank committed to 
provide IQI an additional $12.0 million in revolving loans, resulting in a 
total facility of $65.0 million.  The proceeds of the additional loan were 
used to refinance the bank indebtedness of Advanced Telemarketing 
Corporation, a wholly-owned subsidiary of ATC ("Advanced"), to pay 
transaction expenses, and for general corporate and working capital needs of 
IQI and Advanced.  As part of the amendment of the Credit Agreement, the 
Company and Advanced agreed to guarantee the IQI indebtedness and grant 
blanket security interests in their assets to secure repayment of the banks' 
loans.  The Company also pledged its shares of Advanced common stock to the 
banks to secure repayment of the banks' loans.

     The Credit Agreement contains various covenants that limit, among other 
things, the operating subsidiaries' indebtedness, capital expenditures, 
investments, payments and dividends to the Company and requires the operating 
subsidiaries to meet certain financial covenants.  Similarly, under the terms 
of the Company's guaranty of its operating subsidiaries' obligations, the 
Company is subject to certain covenants limiting, among other things, its 
ability to incur indebtedness, enter into guaranties, and acquire other 
companies.  The Credit Agreement is secured by liens on the operating 
subsidiaries' accounts receivable, furniture and equipment, and is guaranteed 
by the Company.

     In connection with the Merger, Thayer provided $6.8 million in 
subordinated indebtedness (the "Subordinated Indebtedness") as well as a 
guarantee for $2.0 million in bridge financing to assist in funding the 
Company's working capital needs.  In connection with the guarantee, and for 
additional consideration of $110,000, the Company issued to Thayer warrants 
to purchase 1,100,000 shares of the Company's Common Stock at an exercise 
price of $1.96 (110% of the average of the high and low prices of ATC Common 
Stock on April 7, 1998, the day before the announcement of the proposed 
Merger).

     On July 6, 1998, the Company received an additional financing commitment 
from Thayer and certain other shareholders of IQI.  Under the commitment, the 
Thayer-led group agreed to lend the Company, at its election, up to an 
additional $4.0 million in subordinated indebtedness at any time within 90 
days after the Merger.  In connection with this commitment and effective upon 
the Merger, the Company issued the Thayer-led group additional warrants to 
purchase up to 350,000 shares of the Company's Common Stock at an exercise 
price of $2.375 per share and provided certain anti-dilution protection.  The 
Thayer-led group's obligation to fund the debt and the Company's obligation 
to issue the warrants are subject to customary conditions.  The additional 
indebtedness, when and if drawn, is convertible into the Company's Common 
Stock at a conversion price of $2.375 per share, the closing price of such 
stock on July 2, 1998, the date the Thayer-led group agreed to the 
commitment.  Such debt would be in addition to, and on the same basic terms 
as, the subordinated debt that Thayer had previously committed to lend to the 
Company. As of October 23, 1998, the Company had drawn the full commitment 
amount of $4.0 million.

     The Merger Agreement also contains a provision extending the maturity 
date of one-half of the principal amount of the promissory note payable to 
the Company by Michael G. Santry, the Company's Co-Chairman, to March 31, 
1999.   At September 30, 1998, the principal and accrued but unpaid interest 
on the note totaled approximately $1.9 million.

     The Company operates in a fast-growing, highly competitive industry.  As 
such, the Company continues to implement its site strategy, which focuses on 
smaller call centers in what management 

                                       18
<PAGE>

believes are more economically attractive markets than those in which the 
Company has traditionally operated.  Company growth and continued 
implementation of the site strategy will necessitate additional call center 
facilities and such facilities will have furniture, equipment and 
technological requirements consistent with the Company's existing facilities. 
In November 1998, the Company opened a new client service center in Elkins, 
West Virginia.  Management anticipates opening additional new centers and 
expanding existing facilities in calendar 1999.

     In addition to traditional growth strategies, management has been 
pursuing opportunities for growth through acquisition of other teleservices 
companies.  The Company believes that the Merger evidences management's 
commitment to the Company's strategy of growth through acquisition.  From 
time to time, Aegis engages in discussions with potential acquisition 
candidates.  Although there can be no assurances that any proposed 
acquisition will be successfully completed, management requires that any 
acquisition candidate fit the Company's corporate and operating strategies.
   
     Due to the known risk of computational errors with respect to computer 
systems utilizing dates after December 31, 1999, the Company is currently in 
the process of assessing its information technology infrastructure to prepare 
for any potential Year 2000 impact with its clients and suppliers.  The 
Company expects to complete its assessment of potential Year 2000 impact in 
the fourth quarter of 1998.  Although the Company has yet to finalize its 
estimate of the total costs needed for Year 2000 compliance, it does not 
expect that these costs will have a material impact on its results of 
operations and financial position.  Although Aegis is committed to making its 
information technology infrastructure Year 2000 compliant as soon as 
practical, it is uncertain as to the extent its clients and suppliers may be 
affected by Year 2000 issues that may cause disruptions in their businesses.  
As a part of its program to achieve Year 2000 compliance, the Company is 
contacting its clients and suppliers to determine the nature and scope of 
their Year 200 issues and their potential impact on the Company, if any. The 
Company will seek to work with its clients and suppliers to resolve any such 
issues. The success of the Company's efforts will depend, in significant 
part, upon factors outside the control of the Company, such as the level of 
client or supplier cooperation and the status of the clients' own Year 2000 
compliance programs. Thus, there can be no assurance that all such problems 
will be resolved. The occurrence of Year 2000 related failures in the 
computer and information systems of any of the Company's significant clients 
or suppliers could have a materially adverse effect on the business, results 
of operations, and financial condition of the Company. The Company has not 
yet prepared a contingency plan to handle a most reasonably likely worst case 
scenario as its assessment has not progressed sufficiently to identify the 
breadth of potential Year 2000 issues.

     Although no assurances can be made in this regard, management 
anticipates that, based on the Company's ability to secure such financing to 
date, the Company should be able to secure debt or equity funding for its 
future working capital needs, the capital equipment requirements of future 
client service center facilities and potential acquisition opportunities.

                                       19
<PAGE>

FORWARD LOOKING STATEMENTS

     The following is a "safe harbor" statement under the Private Securities 
Litigation Reform Act of 1995: Statements contained in this document that are 
not based on historical facts are "forward-looking statements".  Terms such 
as "anticipates", "believes", "estimates", "expects", "plans", "predicts", 
"may", "should", "will", the negative thereof and similar expressions are 
intended to identify forward-looking statements.  Such statements are by 
nature subject to uncertainties and risks, including but not limited to: the 
Company's reliance on certain major clients; the successful combination of 
revenue growth with operating expense reduction to result in improved 
profitability and cash flow; realizing anticipated synergies as a result of 
the Merger; the Company's ability to complete its restructuring by March 31, 
1999; avoiding unexpected accounting charges or other costs that would make 
the Merger dilutive to earnings; government regulation and tax policy; 
economic conditions; competition and pricing; dependence; and other 
operational, financial or legal risks or uncertainties detailed in the 
Company's SEC filings from time to time.



                                       20
<PAGE>
                                       
                                    PART II

ITEM 1.   LEGAL PROCEEDINGS

     Other than ordinary routine litigation incidental to its business, and as
described below, neither the Company nor its operating subsidiary is party to, 
nor are their properties the subject of, any material pending legal proceedings.
From time to time, the Company is involved in litigation incidental to its 
business.  The Company believes that such litigation, individually or in the 
aggregate, is not likely to have a material adverse effect on the Company's 
results of operations or financial condition.

     On April 14, 1998, a complaint was filed in the Court of Chancery in 
Delaware by Dore Kreisler against ATC, the directors of ATC and IQI seeking 
"injunctive and other appropriate relief" in connection with the proposed 
merger between ATC and IQI.  The plaintiff alleges that ATC's directors 
breached their fiduciary duties to plaintiff and the class of ATC 
shareholders by, among other things, not conducting "an auction process or 
active market check" and that consequently, the exchange ratio set forth in 
the merger agreement between ATC and IQI is unfair to ATC's shareholders.  
IQI is included as a defendant for allegedly aiding and abetting the ATC 
board's alleged breach of fiduciary duties.  The Company believes the 
case is without merit and intends to defend itself against the claims.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     The Company held its annual meeting of stockholders on July 9, 1998, at 
which there were 16,601,867 shares present or represented by proxy, which was 
equal to approximately 75.9% of the shares entitled to vote.  At such 
meeting, the following matters were approved by the requisite vote: 

     1.   The Merger of Sub with and into IQI, pursuant to the terms and 
          subject to the conditions of the Merger Agreement, which resulted in 
          IQI becoming a wholly-owned subsidiary of ATC, was approved by the 
          affirmative vote of 5,593,576 shares, with 145,451 shares voting 
          against, 42,155 shares abstaining and 10,820,685 broker non-votes; 

     2.   An amendment to the ATC Amended and Restated Certificate of 
          Incorporation (the "ATC Charter") to increase the number of authorized
          shares of ATC Common Stock from 27,500,000 to 100,000,000 was approved
          by the affirmative vote of 15,916,448 shares, with 587,867 shares 
          voting against, 97,522 shares abstaining and no broker non-votes; 

     3.   An amendment to the ATC Charter changing the name of the company 
          from ATC Communications Group, Inc. to "Aegis Communications Group, 
          Inc." was approved by the affirmative vote of 16,267,433 shares, with 
          251,827 shares voting against, 82,607 shares abstaining and no broker 
          non-votes; 

     4.   The ATC 1998 Stock Option Plan was approved by the affirmative vote 
          of 4,510,023 shares, with 1,106,253 shares voting against, 164,906 
          shares abstaining and 10,820,685 broker non-votes; 

     5.   The selection of PricewaterhouseCoopers LLP to serve as ATC's 
          independent auditors for the 1998 fiscal year was ratified by the 
          affirmative vote of 16,459,883 shares, with 65,256 shares voting 
          against, 76,728 shares abstaining and no broker non-votes; and

                                       21
<PAGE>

     6.   The following board of directors of the Company were elected to 
          serve until each of their respective successors shall have been duly 
          elected and qualified.  The number of votes cast for and withheld for 
          each director were as follows:

<TABLE>
<CAPTION>
                                        VOTES CAST
                               ---------------------------
         NOMINEE                  FOR             WITHHELD
- ----------------------------   ----------         --------
<S>                            <C>                <C>
Michael G. Santry              16,293,071          308,796
Paul G. Stern                  16,325,067          276,800
Stephen A. McNeely             16,325,067          276,800
Matthew S. Waller              16,325,067          276,800
Edward Blank                   16,325,067          276,800
Daniel H. Chapman              16,325,067          276,800
Drew Lewis                     16,325,067          276,800
David L. Malcolm               16,325,067          276,800
Frederic V. Malek              16,325,067          276,800
William G. Moore, Jr.          16,325,067          276,800
Darryl D. Pounds               16,293,071          308,796
Peter V. Ueberroth             16,325,067          276,800
</TABLE>

     In addition, at the annual meeting, the proposed amendment to the ATC 
Charter to classify the board of directors into three classes of four 
directors each failed, with 5,039,983 shares voting for, 785,785 shares 
voting against, 113,251 shares abstaining and 10,662,848 broker non-votes.  
Such matter required a majority vote of all shares eligible to vote at the 
annual meeting rather than a simple majority of votes cast. 

ITEM 6.   EXHIBITS AND REPORTS ON FORM 8-K

     (A)  Exhibits 

          Exhibit 3.1    Amended and Restated Certificate of Incorporation 
                         (Incorporated by reference from the Company's Form 10-K
                         Annual Report for the year ended June 30, 1998).

          Exhibit 3.2    Amended and Restated Bylaws (Incorporated by reference 
                         from the Company's Form 10-K Annual Report for the year
                         ended June 30, 1998).

          Exhibit 4.1    Specimen of Share Certificate of Company's Common Stock
                         (filed herewith).

          Exhibit 4.2    Form of Series B Preferred Stock certificate, as 
                         amended. (Incorporated by reference from the Company's 
                         Form 10-K Annual Report for the year ended June 30, 
                         1994).

                                       22
<PAGE>

          Exhibit 4.3    Form of Series C Preferred Stock certificate issued to 
                         Codinvest Limited with attached designations.  
                         (Incorporated by reference from Company's Form 8-K 
                         Current Report dated June 16, 1994).

          Exhibit 4.4    1992 Stock Option Plan as amended (Incorporated by 
                         reference from Company's Form S-8 Registration 
                         Statement - File No. 333-01131).

          Exhibit 4.5    1996 Stock Option Plan as amended (Incorporated by 
                         reference from Company's Form S-8 Registration 
                         Statement - File No. 333-01131).

          Exhibit 4.6    1998 Stock Option Plan (Incorporated by reference from 
                         Company's Form S-4 Registration Statement - File No. 
                         333-53887 - Appendix D to the Joint Proxy/Prospectus).

          Exhibit 10.20  Promissory Note by and between Aegis Communications 
                         Group, Inc. and Thayer Equity Investors III, L.P. dated
                         July 9, 1998 in the original principal amount of 
                         $6.8 million (filed herewith).

          Exhibit 10.21  Promissory Note by and between Aegis Communications 
                         Group, Inc. and Thayer Equity Investors III, L.P. dated
                         July 29, 1998 in the original principal amount of 
                         $1.9 million (substantially identical in all material 
                         respects, except for dates and principal amount, to 
                         the Promissory Note referred to in Exhibit 10.20).

          Exhibit 10.22  Promissory Note by and between Aegis Communications 
                         Group, Inc. and Thayer Equity Investors III, L.P. dated
                         October 23, 1998 in the original principal amount of 
                         $2.1 million (substantially identical in all material 
                         respects, except for dates and principal amount, to 
                         the Promissory Note referred to in Exhibit 10.20).

          Exhibit 27.1   Financial Data Schedule (filed herewith).

     (B)  Reports on Form 8-K

     On July 7, 1998, the Company filed a report on Form 8-K reporting, under 
"Item 5. - Other Events", that it had received an additional financing 
commitment from Thayer Equity Investors III, L.P., a private investment fund 
and majority shareholder of ATC's proposed merger partner, IQI, Inc., and 
certain other shareholders of IQI.  Under the commitment, the Thayer-led 
group agreed to lend the combined company, at its election, up to an 
additional $4.0 million in subordinated indebtedness at any time within 90 
days after the merger.

     On July 24, 1998, the Company filed a report on Form 8-K reporting: (i) 
under "Item 2. - Acquisition or Disposition of Assets", that on July 9, 1998, 
ATC completed the acquisition of IQI;  (ii) under "Item 5. - Other Events", 
that in connection with the consummation of the Merger, the Company changed 
its corporate name to Aegis Communications Group, Inc., which became 
effective with the filing of its Amended and Restated Certificate of 
Incorporation on July 9, 1998.  In addition, the Company changed its Nasdaq 
National Market System ticker symbol to "AGIS," effective July 13, 1998; and 
(iii) under "Item 5. -- Other Events", that in connection with the Merger, 
IQI entered into a Second Amended and Restated Credit Agreement dated as of 
July 9, 1998 with The Bank of Nova Scotia and Credit Suisse First Boston.

                                       23
<PAGE>
                                       
                                  SIGNATURES


     Pursuant to the requirements of the Securities Exchange Act of 1934, the 
Registrant has duly caused this report to be signed on its behalf by the 
undersigned, hereunto duly authorized.



                                       AEGIS COMMUNICATIONS GROUP, INC.
                                       (The Registrant)



Dated: November 16, 1998               By: /s/ Matthew S. Waller
                                          -------------------------------
                                       Matthew S. Waller
                                       Chief Financial Officer



9/30/98 Quarter




                                       24
<PAGE>

                                EXHIBITS INDEX

<TABLE>
<CAPTION>
EXHIBIT NUMBER    DESCRIPTION OF EXHIBIT
- --------------    ----------------------
<S>               <C>
Exhibit 3.1       Amended and Restated Certificate of Incorporation 
                  (Incorporated by reference from the Company's Form 10-K 
                  Annual Report for the year ended June 30, 1998).

Exhibit 3.2       Amended and Restated Bylaws (Incorporated by reference from 
                  the Company's Form 10-K Annual Report for the year ended 
                  June 30, 1998).

Exhibit 4.1       Specimen of Share Certificate of Company's Common Stock 
                  (filed herewith).

Exhibit 4.2       Form of Series B Preferred Stock certificate, as amended.  
                  (Incorporated by reference from the Company's Form 10-K 
                  Annual Report for the year ended June 30, 1994).

Exhibit 4.3       Form of Series C Preferred Stock certificate issued to 
                  Codinvest Limited with attached designations. (Incorporated 
                  by reference from Company's Form 8-K Current Report dated 
                  June 16, 1994).

Exhibit 4.4       1992 Stock Option Plan as amended (Incorporated by reference 
                  from Company's Form S-8 Registration Statement - File No. 
                  333-01131).

Exhibit 4.5       1996 Stock Option Plan as amended (Incorporated by reference 
                  from Company's Form S-8 Registration Statement - File No. 
                  333-01131).

Exhibit 4.6       1998 Stock Option Plan (Incorporated by reference from 
                  Company's Form S-4 Registration Statement - File No. 
                  333-53887 - Appendix D to the Joint Proxy/Prospectus).

Exhibit 10.20     Promissory Note by and between Aegis Communications Group, 
                  Inc. and Thayer Equity Investors III, L.P. dated July 9, 1998 
                  in the original principal amount of $6.8 million (filed 
                  herewith).

Exhibit 10.21     Promissory Note by and between Aegis Communications Group, 
                  Inc. and Thayer Equity Investors III, L.P. dated July 29, 
                  1998 in the original principal amount of $1.9 million 
                  (substantially identical in all material respects, except 
                  for dates and principal amount, to the Promissory Note 
                  referred to in Exhibit 10.20).

Exhibit 10.22     Promissory Note by and between Aegis Communications Group, 
                  Inc. and Thayer Equity Investors III, L.P. dated October 23, 
                  1998 in the original principal amount of $2.1 million 
                  (substantially identical in all material respects, except 
                  for dates and principal amount, to the Promissory Note 
                  referred to in Exhibit 10.20).

Exhibit 27.1      Financial Data Schedule (filed herewith).
</TABLE>



<PAGE>








                                   Exhibit 4.1

<PAGE>

         COMMON STOCK                                     COMMON STOCK

    Number                                                          Shares

  C
                                       
INCORPORATED UNDER THE LAWS         [LOGO]      THIS CERTIFICATE IS TRANSFERABLE
 OF THE STATE OF DELAWARE                      IN CHICAGO, IL OR IN NEW YORK, NY


                                                        CUSIP 00760B 10 5

                                             SEE REVERSE FOR CERTAIN DEFINITIONS
                                                LIMITATIONS AND OTHER PROVISIONS

THIS CERTIFIES THAT

                                       
                                   SPECIMEN

IS THE OWNER

  FULLY PAID AND NON-ASSESSABLE SHARES, OF THE PAR VALUE OF ONE CENT ($0.01)
                           EACH OF THE COMMON STOCK OF
                                       
                        AEGIS COMMUNICATIONS GROUP, INC.

transferable on the books of the corporation by the holder hereof in person 
or by attorney upon surrender of this certificate properly endorsed. This 
certificate, and the shares represented hereby, are issued under and shall be 
subject to all of the provisions of the Certificate of Incorporation of the 
corporation and any amendments thereto, copies of which are on file with the 
corporation and the Transfer Agent, to all of which the holder, by acceptance 
hereof, assents. This Certificate is not valid unless countersigned by the 
Transfer agent and registered by the Registrar.

    IN WITNESS HEREOF, the said corporation has caused the facsimile 
signatures of its duly authorized officers to be hereunto affixed.

                                                             Dated:


                                            COUNTERSIGNED AND REGISTERED:
                                                HARRIS TRUST AND SAVINGS BANK


                                                BY

   SPECIMEN                            SPECIMEN
PRESIDENT, CEO                  SENIOR VICE PRESIDENT

<PAGE>
                                       
                                    [LOGO]

    The Corporation will furnish to the record holder of this certificate 
without charge on written request to such corporation at its principal place 
of business a full statement of the powers, designations, preferences and 
relative, participating, optional or other special rights of each class of 
stock or series thereof which such corporation is authorized to issue and the 
qualifications, limitations or restrictions of such preferences and/or rights.

    The following abbreviations, when used in the inscription on the face of 
this certificate, shall be construed as though they were written out in full 
according to applicable laws or regulations:

<TABLE>
<S>                                            <C>
TEN COM  -- as tenants in common               UNIF GIFT MIN ACT -        Custodian
TEN ENT  -- as tenants by the entireties                          -----------------------------
JT TEN   -- as joint tenants with right of                        (Cust)                (Minor)
            survivorship and not as tenants                       under Uniform Gifts to Minors
            in common                                             Act
                                                                     --------------------------
                                                                               (State)
</TABLE>
                                       
    Additional abbreviations may also be used though not in the above list.


For value received, ___________________ hereby sell, assign and transfer unto

PLEASE INSERT SOCIAL SECURITY OR OTHER
    IDENTIFYING NUMBER OF ASSIGNEE
- --------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------
                 (PLEASE PRINT OR TYPEWRITE NAME AND ADDRESS 
                    INCLUDING POSTAL ZIP CODE OR ASSIGNEE)
                                       
- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

                                                                          Shares
- --------------------------------------------------------------------------
of the capital stock represented by the within Certificate, and do hereby 
irrevocably constitute and appoint

                                                                        Attorney
- ------------------------------------------------------------------------
to transfer the said stock on the books of the within-named Corporation with 
full power of substitution in the premises.

Dated, 
      -----------------------

                                       X
                                        ---------------------------------------
                                                      (SIGNATURE)
               NOTICE:
        THE SIGNATURE(S) TO
        THIS ASSIGNMENT MUST
        CORRESPOND WITH THE    ------>
        NAME(S) AS WRITTEN
        UPON THE FACE OF THE 
        CERTIFICATE IN EVERY           X
        PARTICULAR WITHOUT              ---------------------------------------
        ALTERATION OR EN-                             (SIGNATURE)
        LARGEMENT OR ANY
        CHANGE WHATEVER


                                       -----------------------------------------
                                       THE SIGNATURE(S) SHOULD BE GUARANTEED 
                                       BY AN ELIGIBLE GUARANTOR INSTITUTION 
                                       (BANKS, STOCKBROKERS, SAVINGS AND LOAN 
                                       ASSOCIATIONS AND CREDIT UNIONS WITH 
                                       MEMBERSHIP IN AN APPROVED SIGNATURE 
                                       GUARANTEE MEDALLION PROGRAM), PURSUANT TO
                                       S.E.C. RULE 17Ad-15.
                                       -----------------------------------------

                                       SIGNATURE(S) GUARANTEED BY:








                                       -----------------------------------------


<PAGE>



                                       
                                 Exhibit 10.20

<PAGE>
                                       
                                    FORM OF

                          CONVERTIBLE PROMISSORY NOTE


US$____________                                              ___________, 199__
New York, NY


     FOR VALUE RECEIVED, on August 31, 2003, AEGIS COMMUNICATIONS GROUP, 
INC., a Delaware corporation ("Maker" and also sometimes referred to herein 
as the "Company"), promises to pay to the order of _____________________ 
("Holder"), at __________________________________________, or at such other 
place as the Holder may from time to time designate in writing, the principal 
sum of ___________________________ ($__________), and to pay interest on the 
unpaid principal balance of this Convertible Promissory Note (this "Note") on 
March 31, June 30, September 30 and December 31 in each year commencing on 
_________________, 199__, at the rate and upon the terms set forth below.  
Interest shall be payable by the issuance of additional Notes ("Secondary 
Notes"), the principal amount of each of which shall be equal to the interest 
due on the applicable interest payment date, PROVIDED, HOWEVER, that no 
Secondary Note will be issued on the Maturity Date (as defined herein) and 
any interest due on such date shall be payable in cash.  Subject to the 
proviso of the preceding sentence, any Secondary Notes shall be subject to 
the same terms as this Note (except, as the case may be, with respect to 
title, issuance date and aggregate principal amount).  This Note is one of 
the convertible promissory notes issued pursuant to that certain Commitment 
Letter dated July 2, 1998 between Maker and Thayer Equity Investors III, L.P. 
(the "Commitment Letter").

     1.   INTEREST.  Commencing on the date hereof and continuing until 
repayment in full or conversion of this Note, interest shall accrue on the 
principal balance outstanding hereunder at a rate equal to twelve percent 
(12%) per annum. Interest shall be computed on the basis of a three hundred 
sixty (360) day year counting the number of actual days elapsed.

     2.   PAYMENTS AND MATURITY.  Subject to the provisions of Sections 4 and 
5 hereof, the unpaid principal sum, together with interest thereon at the 
rate provided herein, shall be payable as follows:

          (a)  Interest only on the unpaid principal sum shall be due and 
payable quarterly, on each March 31, June 30, September 30 and December 31 
commencing on _________________, 199__; and

<PAGE>

          (b)  Unless the Company elects to prepay pursuant to Section 3(a) 
hereof, or unless the Company is required to prepay pursuant to Section 3(b) 
hereof, the unpaid principal sum, together with interest accrued and unpaid 
thereon, shall be due and payable at 10:00 a.m., New York time, on August 31, 
2003 (the "Maturity Date").

     3.   PREPAYMENT.

          (a)  Subject to the provisions of Section 4, this Note may be 
prepaid in whole or in part at any time without premium or penalty.  The 
Maker shall give the Holder of this Note at least thirty days prior written 
notice of any prepayment under this Section 3(a).  Subject to the provisions 
of Section 4 hereof, the amount of any partial prepayment shall first be 
applied to accrued but unpaid interest owing on this Note and then to the 
unpaid principal balance hereof.

          (b)  This Note shall automatically become due and payable on the 
date of effectiveness of a Company Sale (as defined herein), PROVIDED, that 
the maturity date of the Bank Indebtedness (as defined herein) has not (on or 
prior to the date of the Company Sale) been accelerated, in which case such 
payment of this Note shall be subject to Section 4.  A "Company Sale" shall 
be defined as any of (A) any sale, assignment, conveyance, transfer, lease or 
other disposition, in one or a series of transactions, of all or 
substantially all of the assets of the Company to any person, or group of 
related persons other than to an Affiliate (as defined herein) of the 
Company; (B) any consolidation, merger, recapitalization, or share exchange 
of the Company in which the holders of voting stock of the Company 
immediately before the merger, consolidation, recapitalization, or share 
exchange will not own 50% or more of the voting shares of the continuing or 
surviving corporation or other entity (whether or not the Company) 
immediately after such consolidation, merger, recapitalization, or share 
exchange; or (C) any sale or other disposition of voting stock of the Company 
representing 50% or more of the total voting power of the Company's 
outstanding capital stock in one or a series of related transactions to any 
person, or group of related persons.  For purposes of this Note, an 
"Affiliate" shall mean, with respect to any person, any other person who 
directly or indirectly or through one or more intermediaries, controls, is 
controlled by, or is under common control with, such person.  The term 
"control" means the possession, directly or indirectly, of the power to cause 
the direction of the management and policies of a person, whether through the 
ownership of voting securities, by contract or otherwise.

     4.   SUBORDINATION OF NOTE.

          (a)  The Maker hereof agrees and the Holder by its acceptance of 
this Note likewise agrees that the indebtedness represented by this Note (the 
"Subordinated Indebtedness"), shall, subject to Section 4(j), be subordinate 
pursuant to the terms of this Note to the prior payment in full of all 
indebtedness, obligations and liabilities (the "Guaranty 

<PAGE>

Obligations") of the Maker, under Article X of that certain Second Amended 
and Restated Credit Agreement, dated as of July 9, 1998 (as amended or 
otherwise modified from time to time, the "Credit Agreement") among the 
Maker, IQI, Inc. (the "Borrower"), the various financial institutions as are 
or may from time to time become parties thereto (collectively, the 
"Lenders"), The Bank of Nova Scotia as Documentation Agent and Administrative 
Agent for the Lenders (in such capacity, the "Administrative Agent")  and 
Credit Suisse First Boston as Syndication Agent for the Lenders, to the 
Lenders, the Issuers and the Agents (as such capitalized terms are defined in 
the Credit Agreement).  Such Guaranty Obligations relate to the indebtedness, 
obligations and liabilities of Borrower arising out of or in connection with 
the Credit Agreement (providing for Term Loans in the principal amount of 
$33,737,500 and a Revolving Loan Commitment Amount of $30,000,000), the Notes 
and/or any of the other Loan Documents, as such capitalized terms are defined 
in the Credit Agreement, in each case as the same may be modified, renewed, 
extended, refunded, refinanced, replaced (through new loan or security 
agreements or otherwise), increased or decreased from time to time, 
including, without limitation, as to all indebtedness, obligations and 
liabilities of Borrower described in the foregoing, all principal, interest 
(including any interest accruing subsequent to the date of, or which would 
accrue but for a filing or a petition or other action commencing bankruptcy, 
insolvency or similar proceedings with respect to the Borrower, whether or 
not permitted as an enforceable claim against the Borrower pursuant to 
applicable bankruptcy, insolvency or reorganization laws), and commitment, 
agency, facility, structuring, restructuring and other fees payable in 
connection therewith, together with any and all other expenses, indemnities 
or amounts payable in connection therewith, including all expenses incurred 
by the Lender Parties (as defined herein) in collecting all or any of the 
above or enforcing any rights under the Credit Agreement, the Notes, each 
other Loan Document, or any other agreement contemplated thereby (said 
indebtedness, obligations and liabilities of the Borrower referred to above 
being hereinafter collectively referred to as the "Bank Indebtedness"; the 
Credit Agreement, the Notes and the other Loan Documents being collectively 
referred to herein as the "Senior Debt Documents;" and the Lenders, the 
Issuers and the Agents being collectively referred to herein as the "Lender 
Parties").  As used in this Note, the phrases "payment in full" and "paid in 
full" shall mean the payment in full in cash of such amount or obligations.  
To the extent any payment in respect of the Guaranty Obligations (whether by 
or on behalf of the Maker, as proceeds of security or enforcement of any 
right of setoff or otherwise) is declared to be fraudulent or preferential, 
set aside or required to be paid to any receiver, trustee in bankruptcy, 
liquidating trustee, agent or other similar persons under the bankruptcy, 
insolvency, receivership, fraudulent conveyance or similar law, then if such 
payment is recovered by, or paid over to, such receiver, trustee in 
bankruptcy, liquidating trustee, agent or other similar person, the Guaranty 
Obligations or part thereof originally intended to be satisfied shall be 
deemed to be reinstated and outstanding as if such payment had not occurred.  
To the extent any Guaranty Obligation is declared to be fraudulent, invalid, 
or otherwise set aside under any bankruptcy, insolvency, receivership, 
fraudulent conveyance or similar law, then the obligation so declared 
fraudulent, invalid, or otherwise set aside (and all other amounts that would 
come due with respect thereto had such obligations not been affected) shall 
be deemed to be reinstated and 

                                       4
<PAGE>

outstanding as a Guaranty Obligation for all purposes hereof as if such 
declaration, invalidity or setting aside had not occurred.

     Subject to Section 5 hereof, no payment of principal or interest (other 
than the issuance of Secondary Notes) may be made on the Subordinated 
Indebtedness so long as any Guaranty Obligations remain in effect.

          (b)  Upon (i) any acceleration of the maturity of the Bank 
Indebtedness, (ii) any distribution, division or application, partial or 
complete, voluntary or involuntary, by operation of law or otherwise, of all 
or any part of the property, assets or business of the Borrower upon any 
dissolution, winding up, liquidation, or reorganization of the Borrower, 
whether in bankruptcy, insolvency, receivership, reorganization, or other 
similar proceeding or upon an assignment for the benefit of creditors, any 
other marshaling of the assets and liabilities of the Borrower or any 
proceeding by or against the Borrower for any relief under any bankruptcy, 
reorganization or insolvency law or laws relating to the relief of debtors, 
readjustment of indebtedness or reorganization, or otherwise (all or any of 
the foregoing in this subsection (b)(ii) being referred to as a "Bankruptcy 
Event") or (iii) the occurrence of a default in the payment of any principal 
or interest due under the Credit Agreement (after the giving of any required 
notice and the lapse of any applicable grace period in accordance with the 
terms of the Credit Agreement, a "Payment Default") or the "Cash Flow 
Coverage Ratio" (as defined in the Credit Agreement, as executed) being less 
than 0.35:1 beginning for the Company's fiscal quarter ending December 31, 
1998 or 1.00:1 for each fiscal quarter thereafter, which in either case is 
not waived by the Lender Parties, and which, in the case of a Payment 
Default, entitles the Lender Parties to accelerate the maturity of the Bank 
Indebtedness (each such event in (i), (ii) and (iii) being referred to as a 
"Subordination Event") and until such Subordination Event is rescinded, 
waived or otherwise cured, the Lender Parties shall be entitled to receive 
payment in full of the Guaranty Obligations before the Holder is entitled to 
receive any payment on account of any principal or interest owing on this 
Note (other than the issuance of Secondary Notes); PROVIDED, HOWEVER, that at 
such time as an acceleration of maturity or Payment Default described in 
clauses (i) or (iii) above is rescinded, cured or waived, or the Cash Flow 
Coverage Ratio becomes equal to or greater than 0.35:1 beginning in the 
Company's fiscal quarter ending December 31, 1998 or 1.00:1 for each fiscal 
quarter thereafter, then the provisions of this subsection (b) shall no 
longer be effective with respect to the event or occurrence which gave rise 
to such Subordination Event, and subject to subsection (c) below, the Maker 
shall resume making any and all payments of interest and principal on this 
Note, including any missed payments.

          (c)  So long as the Guaranty Obligations remain in effect, the 
Holder shall not (i) challenge the legality, validity, enforceability or 
priority of the Bank Indebtedness or the legality, validity, enforceability, 
perfection or priority of the liens granted pursuant to any of the Senior 
Debt Documents or the rights of the Lender Parties under any of the Senior 
Debt Documents; (ii) except as provided in Section 5 hereof, exercise any 
remedy or commence, 

                                       5
<PAGE>

prosecute or participate in any action, whether private, judicial, equitable, 
administrative or otherwise, including without limitation any bankruptcy 
case, against the Maker or any of its assets to enforce any right under and 
in respect to the Subordinated Indebtedness; or (iii) except as provided in 
Section 5 hereof, have any right to accelerate the maturity of, or institute 
any proceedings to enforce, any indebtedness evidenced by this Note or 
otherwise take any action to collect or seek enforcement of payment of the 
Subordinated Indebtedness or otherwise attempt to recover payment of the 
Subordinated Indebtedness.

          (d)  Should any payment of any part of the Subordinated 
Indebtedness be received by Holder in violation of the provisions of this 
Section 4, such payment shall be delivered forthwith to the Administrative 
Agent on behalf of the Lender Parties by the Holder for application to the 
Guaranty Obligations in the form received except for the addition of any 
endorsement or assignment necessary to effect the transfer of all rights 
therein to the Administrative Agent on behalf of the Lender Parties.  The 
Administrative Agent is irrevocably authorized to supply any required 
endorsement or assignment which may have been omitted.  Until such delivery, 
any such payment or collateral shall be held by the Holder in trust for the 
Administrative Agent on behalf of the Lender Parties and shall not be 
commingled with other funds or property of the Holder.  The Holder further 
agrees not to sell, assign, transfer, or endorse his claim or claims under 
the Subordinated Indebtedness, no matter how evidenced, to anyone without 
obtaining such transferee's consent to be bound by the provisions, of this 
Section 4.

          (e)  The Holder agrees and consents that the Administrative Agent 
and the Lender Parties shall have uncontrolled power and discretion, without 
notice to the Holder, to deal in any manner with the Guaranty Obligations and 
the Bank Indebtedness and with all principal, interest, late charges, costs, 
and expenses payable by, or the liability of the Borrower under the Senior 
Debt Documents or any other obligor in respect of the Bank Indebtedness and 
the Senior Debt Documents (such obligors, together with the Borrower being 
referred to herein individually as an "Obligor", and, collectively, as the 
"Obligors") to such Lender Parties arising therefrom, and with any security 
and guarantees therefor, including, but not by way of limitation, any 
release, surrender, extension, renewal, acceleration, compromise, or 
substitution.

          (f)  This Section 4 shall continue in full force and effect until 
the Guaranty Obligations have been terminated or shall have expired pursuant 
to its terms.  The Lender Parties may continue, without notice to the Holder, 
to extend Bank Indebtedness on the faith of this Section 4 until the Guaranty 
Obligations have been terminated or shall have expired pursuant to its terms.

          (g)  The Holder acknowledges and agrees that the Lender Parties 
will rely upon the subordination provisions contained herein in continuing to 
extend credit to the Borrower and has relied upon such provisions in entering 
into the Credit Agreement.  In furtherance of the foregoing, the Holder 
hereby waives notice of or proof of reliance hereon.

                                       6
<PAGE>

          (h)  No present or future Lender Parties shall be prejudiced in 
their right to enforce the subordination contained herein in accordance with 
the terms hereof by any act or failure to act on the part of the Borrower.

          (i)  Nothing in this Section 4 is intended as between the Maker and 
the Holder to impair in any way the obligation of the Maker to pay all 
amounts due hereunder in accordance with the other provisions of this Note 
and to perform and comply in all respects with all of its other obligations 
under this Note in a timely manner.

          (j)  Notwithstanding any other provision contained herein, the 
Subordinated Indebtedness shall be subordinate to the prior payment in full 
of the Guaranty Obligations only for so long as the aggregate amount of the 
Term Loans and the Commitments (as such terms are defined in the Credit 
Agreement, and hereinafter collectively referred to as the "Lenders' 
Commitment") do not exceed at any time $70,000,000.

     5.   HOLDER'S RIGHTS.  

          (a)  If (i) all the Bank Indebtedness shall have become or be 
declared to be immediately due and payable, (ii) the Maker shall default in 
the payment of any interest payable under this Note when due, and if any 
Guaranty Obligations remain in effect, and such default shall continue 
unremedied for a period of six months, or (iii) a Sub Event of Default (as 
defined herein) shall have occurred then, and in any such event, the holders 
of 66-2/3% of the aggregate principal amount of this Note and all other notes 
issued pursuant to the Commitment Letter then outstanding may at their 
option, by the delivery of written notice to the Maker and the Administrative 
Agent, declare this Note to be due and payable, whereupon (subject to the 
next two sentences) the unpaid principal amount of and accrued interest on 
and all other amounts owing under this Note shall forthwith mature and become 
due and payable, all without presentment, demand, protest or other notice, 
all of which are hereby expressly waived.  If payment of the Note is 
accelerated in accordance with the foregoing, the Maker shall promptly notify 
the Administrative Agent of the acceleration. If the Guaranty Obligations are 
outstanding or remain in effect, (x) neither the Maker nor any other person 
may pay this Note until 15 days after the Administrative Agent has received 
notice of such acceleration, and (y) in any event, neither Maker nor any 
other person may pay this Note so long as any Subordination Event shall have 
occurred and shall be continuing in effect.

          (b)  At any time after this Note is declared due and payable, as 
provided above, the holders of 66-2/3% of the aggregate principal amount of 
this Note and all other notes issued pursuant to the Commitment Letter then 
outstanding, by written notice to the Maker, may rescind and annul any such 
declaration in respect of this Note and its consequences if (i) the Maker has 
paid all overdue interest on this Note, and (ii) all Sub Debt Events of 
Default (as defined herein), other than non-payment of amounts which have 
become due solely by reason 

                                       7
<PAGE>

of such declaration, have been cured or waived by such holders; PROVIDED, 
that no such rescission and annulment shall extend to or affect any 
subsequent Sub Debt Event of Default or impair any right consequent thereon.

          (c)  Upon the occurrence of (i) a Company Sale or (ii) the 
Maturity Date, the Maker shall repay in full the principal amount of the 
Subordinated Indebtedness, together with all accrued interest thereon, and 
notwithstanding that any Guaranty Obligations remain in effect on such 
repayment date, and notwithstanding the provisions of Section 4, such 
repayment shall be made unless (x) a Bankruptcy Event has occurred or (y) the 
maturity of the Bank Indebtedness has been accelerated, in either of which 
case, any and all such repayments shall be subject to Section 4.

     6.   UNSECURED NOTE.  This Note is not secured by a security interest in 
any assets.

     7.   DEFAULT RATE.  After the occurrence and during the continuance of a 
Sub Debt Event of Default (as defined below), in addition to all other rights 
and remedies, the outstanding principal balance of this Note (and to the 
extent permitted by applicable law, all unpaid interest) shall bear interest 
at a rate equal to fifteen percent (15%) per annum, or such lesser rate which 
is the maximum rate of interest permitted by law. A "Sub Debt Event of 
Default" shall occur if:

          (a)  default shall be made in the payment of any amount of interest 
on this Note when due (without giving effect to any grace period) and such 
default shall continue for a period of five days after the Holder shall have 
sent the Maker written notice of such default; or

          (b)  default shall be made in the payment of any amount of 
principal due under this Note, when due; or

          (c)  a Subordination Event shall have occurred and be continuing; or

          (d)  the Maker shall apply for or consent to the appointment of a 
custodian, receiver, trustee or liquidator, or other court-appointed 
fiduciary of all or a substantial part of its properties; or such a 
custodian, receiver, trustee or liquidator or other court-appointed fiduciary 
shall be appointed with or without the consent of the Maker; or the Maker is 
generally not paying its debts as they become due by means of available 
assets or is insolvent, or makes a general assignment for the benefit of 
creditors; or the Maker files a voluntary petition in bankruptcy, or a 
petition or an answer seeking reorganization or arrangement with creditors or 
seeking to take advantage or any insolvency law, or an answer admitting the 
material allegations of a petition in any bankruptcy, reorganization or 
insolvency proceeding or has taken action for the purpose of effecting any of 
the foregoing; or within 60 days after the commencement of any proceeding 
against the Maker seeking any reorganization, rehabilitation, arrangement, 
composition, readjustment, liquidation, dissolution or similar relief under 
the U.S. Bankruptcy 

                                       8
<PAGE>

Code or any comparable state law or any successor law or the appointment of 
any trustee, receiver, custodian, liquidator, or other court-appointed 
fiduciary of the Maker or of all or any substantial part of its properties, 
such order or appointment shall not have been vacated or stayed on appeal or 
otherwise or if, within 60 days after the expiration of any such stay, such 
order or appointment shall not have been vacated.

     8.   CONVERSION.

          (a)  Until this Note has been paid in full, the unpaid principal 
balance of this Note, or any portion thereof, may be converted, at the option 
of Holder, into a number of fully paid and nonassessable shares of the 
Company's Common Stock, par value $.01 per share (the "Common Stock"), equal 
to (i) that portion of the unpaid principal balance of this Note being 
converted, divided by (ii) $2.375, subject to adjustment as provided herein 
(the "Conversion Price"); PROVIDED, HOWEVER, that in lieu of any fractional 
share of the Company's Common Stock that would otherwise be issued to Holder 
pursuant to this Section, Holder shall receive one share of the Company's 
Common Stock for such fractional share.

          (b)  The conversion of this Note into Common Stock may be effected 
at any time, on any business day prior to payment, and thereupon the 
indebtedness owed under this Note, with respect to the unpaid principal 
balance of this Note which has been converted, shall be extinguished.

          (c)  The Company shall at all times reserve and keep available for 
issuance upon the conversion of the unpaid principal balance, or any portion 
thereof, of this Note such number of its authorized but unissued shares of 
Common Stock as will be sufficient to permit the conversion in full of the 
principal amount of this Note.

          (d)  The number of shares of Common Stock, or the type of 
securities, receivable upon conversion of this Note shall be adjusted or 
amended as follows:

               (i)  In case of any reorganization of the Company (or any other
     corporation, the stock or other securities of which are at the time
     receivable on the conversion of this Note) after July 28, 1998 (the "Issue
     Date"), or in case, after such date, the Company (or any such other
     corporation) shall consolidate with or merge into another corporation
     (other than the merger of a wholly owned subsidiary into the Company) or
     convey all or substantially all its assets to another corporation, then and
     in each such case Holder, upon the conversion hereof at any time after the
     consummation of such reorganization, consolidation, merger or conveyance,
     shall be entitled to receive, in lieu of the stock receivable upon the
     conversion of this Note prior to such consummation, the stock or other
     securities or property to which Holder would have been entitled upon such
     consummation if Holder had converted this Note immediately prior thereto.

               (ii) If the Company at any time or from time to time after the
     Issue Date makes, or fixes a record date for the determination of holders
     of Common Stock entitled to receive, a dividend payable in additional
     shares of Common Stock, then and in each such event the Conversion Price
     then in effect shall be decreased as of the time of such issuance 

                                       9
<PAGE>

     or, in the event such record date is fixed, as of the close of business on 
     such record date, by multiplying the Conversion Price then in effect by a
     fraction (1) the numerator of which is the total number of shares of Common
     Stock issued and outstanding immediately prior to the time of such issuance
     or the close of business on such record date, and (2) the denominator of
     which shall be the total number of shares of Common Stock issued and
     outstanding immediately prior to the time of such issuance or the close of
     business on such record date plus the number of shares of Common Stock
     issuable in payment of such dividend; provided, however, that if such
     record date is fixed and such dividend is not fully paid on the date fixed
     therefor, the Conversion Price shall be recomputed accordingly as of the
     close of business on such record date and thereafter the Conversion Price
     shall be adjusted pursuant to this subparagraph (ii) as of the time of
     actual payment of such dividends.

               (iii) If the Company at any time or from time to time after
     the Issue Date effects a subdivision of the outstanding Common Stock, the
     Conversion Price then in effect immediately before that subdivision shall
     be proportionately decreased and the number of shares of Common Stock
     theretofore receivable upon the conversion of this Note shall be
     proportionately increased.  If the Company at any time or from time to time
     after the Issue Date combines the outstanding shares of Common Stock into a
     smaller number of shares, the Conversion Price then in effect immediately
     before that combination shall be proportionately increased and the number
     of shares of Common Stock theretofore receivable upon the conversion of
     this Note shall be proportionately decreased.  Each adjustment under this
     subparagraph (iii) shall become effective at the close of business on the
     date the subdivision or combination becomes effective.

               (iv) In each case of an adjustment in the shares of Common Stock
     receivable on the conversion of this Note, the Company at its expense shall
     cause independent public accountants of recognized standing selected by the
     Company (who may be the independent public accountants then auditing the
     books of the Company) to compute such adjustment in accordance with the
     terms of this Note and prepare a certificate setting forth such adjustment
     and showing the facts upon which such adjustment is based.  The Company
     will forthwith mail a copy of each such certificate to Holder.

          (e)  The Company will not, by amendment of its certificate of 
incorporation or through reorganization, consolidation, merger, dissolution, 
issue or sale of securities, sale of assets or any other voluntary action, 
avoid or seek to avoid the observance or performance of any of the terms of 
this Note, but will at all times in good faith assist in the carrying out of 
all such terms and in the taking of all such action as may be necessary or 
appropriate in order to protect the rights of the Holder of this Note against 
impairment.  Without limiting the generality of the foregoing, the Company 
will take all such action as may be necessary or appropriate in order that 
the Company may validly and legally issue fully paid and nonassessable shares 
of Common Stock upon the conversion of the unpaid principal balance of this 
Note at the time outstanding.

          (f)  In case (A) the Company shall take a record of the holders of 
its Common Stock (or other stock or securities at the time receivable upon 
the conversion of the unpaid principal balance of this Note) for the purpose 
of entitling them to receive any dividend or other distribution, or any right 
to subscribe for or purchase any shares of stock of any class or any other 
securities, or 

                                       10
<PAGE>

to receive any other right, or (B) of any Company Sale, or (C) of any 
voluntary dissolution, liquidation or winding-up of the Company, then, and in 
each such case, the Company will mail or cause to be mailed to Holder a 
notice specifying, as the case may be, (i) the date on which a record is to 
be taken for the purpose of such dividend, distribution or right, and stating 
the amount and character of such dividend, distribution or right, or (ii) the 
date on which such Company Sale is to take place, and the time, if any is to 
be fixed, as of which the holders of record of Common Stock (or such stock or 
securities at the time receivable upon the conversion of the unpaid principal 
balance of this Note) shall be entitled to exchange their shares of Common 
Stock (or such other stock or securities) for securities or other property 
deliverable upon such Company Sale, or (ii) the effective date of any such 
voluntary dissolution, liquidation or winding-up of the Company.  Such notice 
shall be mailed at least 30 days prior to the date therein specified.

     9.   USE OF PROCEEDS.  The Company shall use the proceeds of this Note 
for working capital and general corporate purposes.

     10.  COLLECTION COSTS.  The Maker shall pay the Holder the reasonable 
attorneys' fees and costs incurred to collect the unpaid principal balance 
and interest owing on this Note and otherwise to enforce the Holder's rights 
and remedies under this Note.

     11.  MODIFICATIONS; WAIVERS.  Subject to subsection (b) below,  (a) this 
Note may not be amended, modified, extended, discharged or waived orally or 
by course of conduct, except by an agreement in writing, signed by the party 
against whom enforcement of any amendment, modification, extension, 
discharge, or waiver is sought;  A waiver of any provision of this Note or of 
any breach thereof shall not be deemed or construed as a general waiver of 
such provision or any other provision hereof or of any rights hereunder;  No 
failure or delay in exercising any right or remedy hereunder operates as a 
waiver thereof;  No single or partial exercise of any right or remedy 
hereunder precludes any other or further exercise of any right or remedy 
hereunder and the exercise of any right or remedy hereunder does not preclude 
the simultaneous or later exercise of any other rights or remedies available 
at law or in equity.

          (a)  Notwithstanding anything to the contrary herein, each of the 
parties hereto acknowledges and agrees that certain of the provisions 
contained herein (including the subordination provisions of Section 4 hereof) 
are solely for the benefit of the Lender Parties and their representatives, 
assignees and beneficiaries, and this Note may not be rescinded, cancelled, 
amended or modified in any way, and this Note may not be assigned, sold, 
pledged as security or otherwise transferred nor may any provision of this 
Note be waived or changed, nor may the indebtedness evidenced hereby be 
cancelled, compromised or discharged in whole or in part, in each case, 
without the prior written consent thereto of, so long as the Guaranty 
Obligations shall remain in effect, the Administrative Agent (on behalf of 
the Lender Parties), provided that such consent shall not be unreasonably 
withheld in connection with an assignment to the Holder's spouse or children 
or trusts for the benefit of the Holder's spouse, children or more remote 
descendants of such persons.

                                       11
<PAGE>

     12.  HEADINGS.  All headings in this Note are for convenience of reference
only and do not affect the meaning of any provision.

     13.  PARTIAL INVALIDITY.  If any provision of this Note is at any time held
to be invalid by any court of competent jurisdiction, such invalidity shall not
effect the remaining provisions of this Note, which shall continue to be in full
force and effect.

     14.  NO THIRD PARTIES BENEFITTED.  The provisions contained in this Note
are solely for the benefit of Maker, Holder and Lender Parties and their
respective successors and permitted assignees, and no other person or entity,
including, without limitation, any guarantor of the obligations of Maker or a
trustee in bankruptcy, is intended to be a third party beneficiary hereunder, or
to have any right, remedy, claim, benefit, priority or interest under (or
because of the existence of), or shall have any right to enforce, this Note.

     15.  WAIVERS.  The Maker hereby waives presentment, demand for payment, 
protest, notice of protest and notice of dishonor of this Note.  The Maker 
hereby further waives any claim, right or remedy, direct or indirect, that 
Maker may now or hereafter have to enforce the subordination provisions 
contained herein against Holder, in each case whether any such claim, right 
or remedy arises in equity, by contract or statute, under common law or 
otherwise and based on any claim, right or remedy whatsoever, including, 
without limitation, (a) any right of subrogation, reimbursement or 
indemnification that Maker may now or hereafter have against Borrower,  (b) 
any claim or right to enforce, or participate in, any claim, right or remedy 
which the Lender Parties may now or hereafter have against Borrower, and (c) 
any benefit of, or any right to participate in, any collateral or security 
for the benefit of Lender Parties.




                                       12
<PAGE>

     16.  GOVERNING LAW.   This Note shall be governed by, and construed in
accordance with, the laws of the State of New York. 

                                       MAKER:

                                       AEGIS COMMUNICATIONS GROUP, INC.


                                       By: 
                                          -----------------------------------
                                           An Authorized Officer



The terms and conditions set forth in this Convertible
Promissory Note are acknowledged, understood and accepted.


- -----------------------------------



By:  
   --------------------------------
   An Authorized Person 


THE BANK OF NOVA SCOTIA,
as Administrative Agent for Lenders under the Credit
Agreement (as such terms are defined in the foregoing
Convertible Promissory Note)


By:  
   --------------------------------
   An Authorized Person 



                                       13

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1998
<PERIOD-START>                             JAN-01-1998
<PERIOD-END>                               SEP-30-1998
<CASH>                                           7,020
<SECURITIES>                                         0
<RECEIVABLES>                                   60,761
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                                72,558
<PP&E>                                          63,810
<DEPRECIATION>                                  30,040
<TOTAL-ASSETS>                                 189,150
<CURRENT-LIABILITIES>                           33,301
<BONDS>                                         75,488
                                0
                                          0
<COMMON>                                           523
<OTHER-SE>                                      76,795
<TOTAL-LIABILITY-AND-EQUITY>                   189,150
<SALES>                                              0
<TOTAL-REVENUES>                               162,393
<CGS>                                                0
<TOTAL-COSTS>                                  107,056
<OTHER-EXPENSES>                                53,302
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               4,152
<INCOME-PRETAX>                                (2,117)
<INCOME-TAX>                                      (37)
<INCOME-CONTINUING>                            (2,080)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   (2,080)
<EPS-PRIMARY>                                   (0.06)
<EPS-DILUTED>                                   (0.06)
        

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