AEGIS COMMUNICATIONS GROUP INC
8-A12B, 1998-12-17
BUSINESS SERVICES, NEC
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<PAGE>

                                       
                          -------------------------

                                   FORM 8-A

                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549
                                       
              FOR REGISTRATION OF CERTAIN CLASSES OF SECURITIES
                  PURSUANT TO SECTION 12(b) OR 12(g) OF THE
                       SECURITIES EXCHANGE ACT OF 1934
                                       

                       AEGIS COMMUNICATIONS GROUP, INC.
            (Exact name of registrant as specified in its charter)

             Delaware                               75-2050538
      (State of incorporation                    (I.R.S. Employer
         or organization)                       Identification No.)

           7880 Bent Branch Drive, Suite 150, Irving, Texas  75063
             (Address of Principal Executive Offices) (Zip Code)

                          -------------------------

      Securities to be registered pursuant to Section 12(b) of the Act:

        Title of each class                    Name of each exchange
         to be registered                     on which each class is
                                                 to be registered
        -------------------                   ----------------------
               None                                    None


Securities to be registered pursuant to Section 12(g) of the Act: Preferred 
Stock Purchase Rights.

<PAGE>

ITEM 1.     DESCRIPTION OF REGISTRANT'S SECURITIES TO BE REGISTERED.

      On December 16, 1998, the Board of Directors of Aegis Communications 
Group, Inc. (the "COMPANY") adopted a Stockholder Rights Plan, providing that 
one right (a "RIGHT") will be attached to each share of common stock, $.01 
par value, of the Company (the "COMMON STOCK") as of December 28, 1998 (the 
"RECORD DATE").  Each Right entitles the registered holder to purchase from 
the Company one one-thousandth of a share of Series D Junior Participating 
Preferred Stock, par value $.01 per share (the "PREFERRED STOCK"), at a 
Purchase Price of $7.50 per share (the "PURCHASE PRICE"), subject to 
adjustment.  The description and terms of the Rights are set forth in the 
Rights Agreement (the "RIGHTS AGREEMENT"), dated as of December 16, 1998, 
between the Company and Harris Trust and Savings Bank as Rights Agent (the 
"RIGHTS AGENT").

      Initially, the Rights will be attached to all Common Stock certificates 
representing shares outstanding as of the Record Date, and no separate Rights 
Certificate will be distributed.  The Rights will separate from the Common 
Stock and a distribution date ("Distribution Date") will occur upon the 
earlier of (i) 10 days following a public announcement that a person or group 
of affiliated or associated persons (an "ACQUIRING PERSON") has acquired, or 
obtained the right to acquire, beneficial ownership of 20% or more of the 
outstanding shares of Common Stock (the "STOCK ACQUISITION DATE"), or (ii) 10 
business days following the commencement of a tender offer or exchange offer 
that would result in a person or group beneficially owning 20% or more of 
such outstanding shares of Common Stock.  Until the Distribution Date, (i) 
the Rights will be evidenced by the Common Stock certificates and will be 
transferred with and only with such Common Stock certificates, (ii) new 
Common Stock certificates will contain a notation incorporating the Rights 
Agreement by reference; and (iii) the surrender for transfer of any 
certificates for Common Stock outstanding will also constitute the transfer 
of the Rights associated with the Common Stock represented by such 
certificate.

      The Rights Agreement provides that Thayer Equity Investors III, L.P., 
Edward Blank, ITC Holding Company, Codinvest Limited, and their successors 
and affiliates, who together currently are the beneficial owners of more than 
50% of the Common Stock of the Company outstanding on December 16, 1998, are 
excluded from the definition of "Acquiring Person."

      The Rights are not exercisable until the Distribution Date and will 
expire at the close of business on December 16, 2008, unless earlier redeemed 
by the Company as described below.

      As soon as practicable after the Distribution Date, Rights Certificates 
will be mailed to holders of record of the Common Stock as of the close of 
business on the Distribution Date and, thereafter, the separate Rights 
Certificates alone will represent the Rights.  Except as otherwise determined 
by the Board of Directors, only shares of Common Stock outstanding prior to 
the Distribution Date will be issued with Rights.

      In the event that (i) the Company is the surviving corporation in a 
merger or combination with any Acquiring Person, or any Associate or 
Affiliate of any Acquiring Person, and its Common Stock remains outstanding, 
(ii) any Acquiring Person, or any Associate or Affiliate of 

<PAGE>

any Acquiring Person, engages in one or more "self-dealing" transactions as 
set forth in the Rights Agreement, (iii) an Acquiring Person becomes the 
beneficial owner of 20% or more of the then outstanding shares of Common 
Stock or 20%, or (iv) during such time as there is an Acquiring Person, an 
event occurs that results in such Acquiring Person's ownership interest being 
increased by more than 1% (E.G., a reverse stock split or recapitalization), 
each holder of a Right will thereafter have the right to receive, upon 
exercise, Common Stock (or, in certain circumstances, cash, property, or 
other securities of the Company), having a value equal to two times the 
Exercise Price of the Right.  The Exercise Price is the Purchase Price times 
the number of shares of Common Stock associated with each Right (initially, 
one).  Notwithstanding any of the foregoing, following the occurrence of any 
of the events set forth in this paragraph (the "Flip-In Events"), all Rights 
that are, or (under certain circumstances specified in the Rights Agreement) 
were, beneficially owned by any Acquiring Person, or an Associate or 
Affiliate of any Acquiring Person, will be null and void.  However, Rights 
are not exercisable following the occurrence of any of the Flip-In Events set 
forth above until such time as the Rights are no longer redeemable by the 
Company as set forth below.

      For example, at an exercise price of $7.50 per Right, each Right not 
owned by an Acquiring Person (or by certain related parties) following an 
event set forth in the preceding paragraph would entitle its holder to 
purchase Common Stock with a value of $15 (or other consideration, as noted 
above) for $7.50. Assuming that the Common Stock had a per share value of 
$7.50 at such time, the holder of each valid Right would be entitled to 
purchase 2.0 shares of Common Stock for $7.50.  Alternatively, the Company 
could permit the holder to surrender each Right in exchange for stock, cash, 
or other property equivalent to one share of Common Stock (with a value of 
$7.50) without the payment of any consideration other than the surrender of 
the Right.

      In the event that following the Stock Acquisition Date, (i) the Company 
is acquired in a merger or consolidation in which the Company is not the 
surviving corporation or (ii) 50% or more of the Company's assets or earning 
power is sold or transferred, each holder of a Right (except Rights which 
have previously been voided as set forth above) will thereafter have the 
right (a flip-over right) to receive, upon exercise of the Right, Common 
Stock of the acquiring company having a value equal to two times the Exercise 
Price of the Right.

      The Purchase Price payable, and the number of shares of Preferred Stock 
or other securities or property issuable, upon exercise of the Rights are 
subject to adjustment from time to time to prevent dilution (i) in the event 
of a stock dividend on, or a subdivision, combination or reclassification of, 
the Preferred Stock, (ii) if holders of the Preferred Stock are granted 
certain rights or warrants to subscribe for Preferred Stock or convertible 
securities at less than the current market price of the Preferred Stock, or 
(iii) upon the distribution to holders of the Preferred Stock of evidences of 
indebtedness or assets (excluding regular quarterly cash dividends) or of 
subscription rights or warrants (other than those referred to above).

      With certain exceptions, no adjustments in the Purchase Price will be 
required until cumulative adjustments amount to at least 1% of the Purchase 
Price.  No fractional shares will be 

<PAGE>

issued and, in lieu thereof, an adjustment in cash will be made based on the 
market price of the Preferred Stock on the last trading date prior to the 
date of exercise.

      At any time until 10 days following the Stock Acquisition Date, the 
Company may redeem the Rights in whole, but not in part, at a price of $.001 
per Right.  The ten day redemption period may be extended by the Board of 
Directors so long as the Rights are still redeemable. Immediately upon the 
action of the Board of Directors ordering redemption of the Rights, the 
Rights will terminate and the only right of the holders of Rights will be to 
receive the $.001 redemption price.

      Until a Right is exercised, the holder thereof, as such, will have no 
rights as a stockholder of the Company, including, without limitation, the 
right to vote or to receive dividends.  While the distribution of the Rights 
will not be taxable to stockholders or to the Company, stockholders may, 
depending upon the circumstances, recognize taxable income in the event that 
the Rights become exercisable for Common Stock (or other consideration) of 
the Company as set forth above.

      Any of the provisions of the Rights Agreement may be amended by the 
Board of Directors of the Company prior to the Distribution Date.  After the 
Distribution Date, the provisions of the Rights Agreement may be amended by 
the Board in order to cure any ambiguity, to make changes which do not 
adversely affect the interests of holders of Rights (excluding the interest 
of any Acquiring Person, or to shorten or lengthen any time period under the 
Rights Agreement; provided that no amendment to adjust the time period 
governing redemption will be made at such time as the Rights are not 
redeemable.

      The Rights have certain anti-takeover effects.  The Rights will cause 
substantial dilution to a person or group that attempts to acquire the 
Company in certain circumstances.  Accordingly, the existence of the Rights 
may deter certain acquirors from making takeover proposals or tender offers.

      The Rights Agreement between the Company and the Rights Agent 
specifying the terms of the Rights, which includes as Exhibit B the Form of 
Rights Certificate, is attached as an exhibit and incorporated by reference.  
The foregoing description of the Rights does not purport to be complete and 
is qualified in its entirety by reference to the Rights Agreement.

<PAGE>

                                  SIGNATURE

      Pursuant to the requirements of Section 12 of the Securities Exchange 
Act of 1934, the registrant has duly caused this registration statement to be 
signed on its behalf by the undersigned, thereto duly authorized.

                                          AEGIS COMMUNICATIONS GROUP, INC.



                                          By:   /s/ Matthew S. Waller    
                                             --------------------------------
                                          Name:  Matthew S. Waller       
                                               ------------------------------
                                          Title: Chief Financial Officer 
                                                -----------------------------

Date: December 17, 1998

<PAGE>
                                          
                              INDEX TO EXHIBITS

<TABLE>
<CAPTION>
                                                                 Sequentially
                     Description of Exhibit                      Numbered Page
                     ----------------------                      -------------
<S>   <C>                                                        <C>
 1.   Restated Certificate of Incorporation of the Registrant         --
      (incorporated by reference to Exhibit 3.1 to the
      Registrant's Form 10-K for the year ended June 30, 1998)
      
 2.   Certificate of Designation, Rights, Preferences, and            --
      Rights of Series D Junior Participating Preferred Stock
      of the Registrant (included as Exhibit A in Exhibit 3
      filed herewith).
      
 3.   Rights Agreement dated as of December 16, 1998 between          --
      the Registrant and Harris Trust and Savings Bank as the
      Rights Agent (filed herewith).
</TABLE>


<PAGE>

                                                          EXHIBIT 3 TO FORM 8-A




                           AEGIS COMMUNICATIONS GROUP, INC.

                                         and

                            HARRIS TRUST AND SAVINGS BANK


                                   as Rights Agent


                                   Rights Agreement

                                 December 16, 1998

<PAGE>

                                 Table of Contents

<TABLE>
<CAPTION>
<S>   <C>                                                                   <C>
      Section

1.   Certain Definitions                                                    1

2.   Appointment of Rights Agent                                            5

3.   Issue of Rights Certificates                                           5

4.   Form of Rights Certificates                                            7

5.   Countersignature and Registration                                      8

6.   Transfer, Split Up, Combination, and Exchange of
     Rights Certificates; Mutilated, Destroyed, Lost, or
     Stolen Rights Certificates                                             8

7.   Exercise of Rights; Purchase Price;
     Expiration Date of Rights                                              9

8.   Cancellation and Destruction of Rights Certificates                   12

9.   Reservation and Availability of
     Capital Stock                                                         12

10.  Preferred Stock Record Date                                           14

11.  Adjustment of Purchase Price, Number, and Kind of Shares or
     Number of Rights                                                      14

12.  Certificate of Adjusted Purchase Price or Number of Shares            25

13.  Consolidation, Merger, or Sale or Transfer of Assets or 
     Earning Power                                                         25

14.  Fractional Rights and Fractional Shares                               27

15.  Rights of Action                                                      29

16.  Agreement of Rights Holders                                           29

17.  Rights Certificate Holder Not Deemed a Stockholder                    30

18.  Concerning the Rights Agent                                           30

<PAGE>

19.  Merger or Consolidation or Change of Name of Rights Agent             31

20.  Duties of Rights Agent                                                32

21.  Change of Rights Agent                                                34

22.  Issuance of New Rights Certificates                                   34

23.  Redemption and Termination                                            35

24.  Notice of Certain Events                                              36

25.  Notices                                                               37

26.  Supplement and Amendments                                             37

27.  Successors                                                            38

28.  Determinations and Actions by the Board of Directors, Etc.            38

29.  Benefits of this Agreement                                            39

30   Severability                                                          39

31.  Governing Law                                                         39

32.  Counterparts                                                          39

33.  Interpretation                                                        39

34.  Establishment of Fund for Directors                                   39

35.  Exchange                                                              40
</TABLE>


Exhibit A  --  Form of Certificate of Designation, Preferences, and Rights

Exhibit B  --  Form of Rights Certificate

Exhibit C  --  Form of Summary of Rights

<PAGE>

                                   RIGHTS AGREEMENT


      RIGHTS AGREEMENT, dated as of December 16, 1998 (the "AGREEMENT"), between
Aegis Communications Group, Inc., a Delaware corporation (the "COMPANY"), and
Harris Trust and Savings Bank, an Illinois banking corporation (the "RIGHTS
AGENT").

                                      BACKGROUND

      On December 16, 1998 (the "RIGHTS DIVIDEND DECLARATION DATE"), the Board
of Directors of the Company authorized and declared a dividend distribution of
one Right ("RIGHT") for each share of common stock, $.01 par value, of the
Company (the "COMMON STOCK") outstanding at the Close of Business on December
28, 1998 (the "RECORD DATE"), and has authorized the issuance of one Right (as
such number may be adjusted pursuant to the provisions of SECTION 11(p)) for
each share of Common Stock of the Company issued between the Record Date
(whether originally issued or delivered from the Company's treasury) and the
Distribution Date (as defined in Section 3(a)).  Each Right initially will
represent the right to purchase one one-thousandth of a share of Series D Junior
Participating Preferred Stock of the Company having the rights, powers, and
preferences set forth in the form of Certificate of Designation, Preferences,
and Rights attached to this Agreement as EXHIBIT A, upon the terms and subject
to the conditions set forth below.

      NOW, THEREFORE, in consideration of the premises and the mutual agreements
set forth in this Agreement, the parties hereby agree as follows:

      Section 1.  CERTAIN DEFINITIONS.  For purposes of this Agreement, the
following terms have the meanings indicated: 

            (a)   "ACQUIRING PERSON" means any Person that, together with all
      Affiliates and Associates of such Person, is the Beneficial Owner of 20%
      or more of the shares of Common Stock then outstanding, but does not
      include (i) the Company; (ii) any Subsidiary of the Company; (iii) any
      employee benefit plan of the Company or of any Subsidiary of the Company;
      (iv) any Person organized, appointed, or established by the Company for or
      pursuant to the terms of any such plan; (v) Thayer Equity Investors III,
      L.P., Edward Blank, ITC Holding Company, Codinvest Limited or any
      Affiliate or Associate of such Persons; (vi) any Person that has reported
      or is required to report such beneficial ownership on Schedule 13G (or any
      comparable or successor report) or on Schedule 13D under the Exchange Act
      (or any comparable or successor report) under the Securities Exchange Act
      of 1934, as amended (the "EXCHANGE ACT"), which Schedule 13D does not
      state any intention to, or reserve the right to, control or influence the
      management or policies of the Company or engage in 


                                       1
<PAGE>

      any of the actions specified in Item 4 of such Schedule 13D (other than 
      the disposition of the Common Stock) and, within five (5) Business Days 
      (as defined below) of being requested by the Company to advise it 
      regarding the same, certifies to the Company that such Person acquired 
      beneficial ownership of shares of Common Stock in excess of 20% 
      inadvertently or without knowledge of the terms of the Rights and such 
      certification is accepted as true by the Board of Directors acting in 
      good faith, such Person divests as promptly as practicable a sufficient 
      number of shares of Common Stock so that such Person no longer holds in 
      excess of 20% of the Common Stock then outstanding, and that, together 
      with all of such Person's Affiliates and Associates, thereafter does 
      not acquire additional shares of Common Stock to become the Beneficial 
      Owner of 20% or more of the shares of Common Stock then outstanding; 
      provided, however, that if the Person requested to so certify fails to 
      do so within five Business Days, then such Person will become an 
      Acquiring Person immediately after such five Business-Day Period; (vii) 
      any Person that becomes an Acquiring Person solely as a result of a 
      reduction in the number of outstanding shares of Common Stock in a 
      transaction that is approved by the Board of Directors, provided that 
      such Person will immediately be an Acquiring Person in the event such 
      Person thereafter acquires any additional shares of Common Stock (other 
      than as a result of a stock split or stock dividend) while the 
      Beneficial Owner of 20% or more of the shares of Common Stock then 
      outstanding; and (viii) any Person that is the Beneficial Owner as of 
      the date of this Agreement of in excess of 20% of the outstanding 
      Common Stock that has publicly disclosed such Beneficial Ownership.

            (b)   "AFFILIATE" and "ASSOCIATE" and "CONTROL" have the respective
      meanings ascribed to such terms in Rule 12b-2 of the General Rules and
      Regulations under the Exchange Act as in effect on the date of this
      Agreement.

            (c)   A Person will be deemed the "BENEFICIAL OWNER" of, and will be
      deemed to "BENEFICIALLY OWN," any securities that:

                  (i)   such Person or any of such Person's Affiliates or 
            Associates, directly or indirectly, has the right to acquire 
            (whether such right is exercisable immediately or only after the 
            passage of time) pursuant to any agreement, arrangement, or 
            understanding (whether or not in writing) or upon the exercise of 
            conversion rights, exchange rights, rights, warrants or options, 
            or otherwise; provided, however, that a Person will not be deemed 
            the "Beneficial Owner" of, or to "beneficially own," (A) securities
            tendered pursuant to a tender or exchange offer made by such Person
            or any of such Person's Affiliates or Associates until such tendered
            securities are accepted for purchase or exchange, (B) securities 
            issuable upon exercise of Rights at any time prior to the occurrence
            of a Triggering Event, or (C) securities issuable upon exercise of 
            Rights from and after the occurrence of a Triggering Event, which 
            Rights were 


                                       2
<PAGE>

            acquired by such Person or any of such Person's Affiliates or 
            Associates prior to the Distribution Date or pursuant to SECTION 
            3(a) or SECTION 22  (the "ORIGINAL RIGHTS") or pursuant to 
            SECTION 11(i)  in connection with an adjustment made with respect 
            to any Original Rights;

                  (ii)  such Person or any of such Person's Affiliates or
            Associates, directly or indirectly, has the right to vote or 
            dispose of or has "beneficial ownership" of (as determined 
            pursuant to Rule 13d-3 of the General Rules and Regulations under 
            the Exchange Act), including pursuant to any agreement, 
            arrangement, or understanding, whether or not in writing; 
            provided, however, that a Person will not be deemed the 
            "Beneficial Owner" of, or to "beneficially own," any security 
            under this SECTION 1(d)(ii) as a result of an agreement, 
            arrangement, or understanding to vote such security if such 
            agreement, arrangement, or understanding: (1) arises solely from 
            a revocable proxy given in response to a public proxy or consent 
            solicitation made pursuant to, and in accordance with, the 
            applicable provisions of the General Rules and Regulations under 
            the Exchange Act, and (2) is not also then reportable by such 
            Person on Schedule 13D under the Exchange Act (or any comparable 
            or successor report); or

                  (iii) are beneficially owned, directly or indirectly, by 
            any other Person (or any Affiliate or Associate of such Person) 
            with which such Person (or any of such Person's Affiliates or 
            Associates) has any agreement, arrangement, or understanding 
            (whether or not in writing), for the purpose of acquiring, 
            holding, voting (except pursuant to a revocable proxy as 
            described in the proviso in SECTION 1(d)(ii)), or disposing of 
            any voting securities of the Company;

      provided, however, that nothing in this SECTION 1(d) will cause a Person
      engaged in business as an underwriter of securities to be the "Beneficial
      Owner" of, or to "beneficially own," any securities acquired through such
      Person's participation in good faith in a bona fide firm commitment
      underwriting until the expiration of forty days after the date of such
      acquisition.

            (d)   "BUSINESS DAY" means any day other than a Saturday, Sunday, or
      a day on which banking institutions in the State of Delaware are
      authorized or obligated by law or executive order to close.

            (e)   "CLOSE OF BUSINESS" on any given date will mean 5:00 p.m.,
      Delaware time, on such date; provided, however, that if such date is not a
      Business Day it will mean 5:00 p.m., Delaware time, on the next succeeding
      Business Day.


                                       3
<PAGE>

            (f)   "COMMON STOCK" shall have the meaning set forth in the recital
      to this Agreement, except that "COMMON STOCK" when used with reference to
      any Person other than the Company will mean the capital stock of such
      Person with the greatest voting power, or the equity securities or other
      equity interest having power to control or direct the management, of such
      Person.

            (g)   "DISTRIBUTION DATE" has the meaning given it in SECTION 3(a).

            (h)   "EXCLUDED PERSON" means each of (i) Thayer Equity Investers
      III, L.P., Edward Blank, ITC Holding Company, Codinvest Limited, and any
      Affiliate or Associate of such Person and such Person's spouse; (ii) such
      Person's lineal descendants and their spouses with respect to Beneficial
      Ownership of Common Stock received from such Person, such Person's spouse,
      and such Person's lineal descendants or their spouses; (iii) any Person
      established by one or more of the Persons referred to in CLAUSES (i) or
      (ii) for charitable or estate planning purposes; and (iv) any other Person
      controlled by one or more persons referred to in CLAUSES (i), (ii), or
      (iii) or in which the Persons referred to in CLAUSES (i), (ii), or (iii)
      beneficially own in excess of 51% of the beneficial interest.

            (i)   "PERSON" means any individual, firm, corporation, partnership,
      or other public or private entity.

            (j)   "PREFERRED STOCK" means (i) shares of Series D Junior
      Participating Preferred Stock, par value $0.01 per share, of the Company,
      and, to the extent that there are not a sufficient number of shares of
      Series D Junior Participating Preferred Stock authorized to permit the
      full exercise of the Rights, any other series of Preferred Stock, par
      value $0.01 per share, of the Company designated for such purpose
      containing terms substantially similar to the terms of the Series D Junior
      Participating Preferred Stock.

            (k)   "SECTION 11(a)(ii) EVENT" means any event described in SECTION
      11(a)(ii).

            (l)   "SECTION 13 EVENT" means any event described in clauses (x),
      (y), or (z) of SECTION 13(a).

            (m)   "STOCK ACQUISITION DATE" means the first date of public
      announcement (which, for purposes of this definition, will include,
      without limitation, a report filed pursuant to Section 13(d) under the
      Exchange Act) by the Company or an Acquiring Person that an Acquiring
      Person has become an Acquiring Person.

            (n)   "SUBSIDIARY" means, with reference to any Person, any entity
      of which an amount of voting securities sufficient to elect at least a
      majority of the 


                                       4
<PAGE>

      directors or similar Persons of such entity is beneficially owned, 
      directly or indirectly, by such Person, or otherwise controlled by such 
      Person.

            (o)   "TRIGGERING EVENT" means any Section 11(a)(ii) Event or any
      Section 13 Event.

      Section 2.  APPOINTMENT OF RIGHTS AGENT.  The Company hereby appoints the
Rights Agent to act as agent for the Company in accordance with the terms and
conditions of this Agreement, and the Rights Agent hereby accepts such
appointment. The Company may from time to time appoint such Co-Rights Agents as
it may deem necessary or desirable.

      Section 3.  ISSUE OF RIGHTS CERTIFICATES.

            (a)   Until the earlier of (i) the Close of Business on the tenth
      day after the Stock Acquisition Date (or, if the tenth day after the Stock
      Acquisition Date occurs before the Record Date, the Close of Business on
      the Record Date); or (ii) the Close of Business on the tenth Business Day
      (or such later date as the Board determines) after the date that a tender
      offer or exchange offer by any Person (other than the Company, any
      Subsidiary of the Company, any employee benefit plan of the Company or of
      any Subsidiary of the Company, or any Person or entity organized,
      appointed, or established by the Company for or pursuant to the terms of
      any such plan) is first published or sent or given within the meaning of
      Rule 14d-2(a) of the General Rules and Regulations under the Exchange Act,
      if upon consummation thereof, such Person would be the Beneficial Owner of
      20% or more of the shares of Common Stock then outstanding (the earlier of
      the times referred to in CLAUSES (i), and (ii) being referred to as the
      "DISTRIBUTION DATE"), (x) the Rights will be evidenced (subject to the
      provisions of this SECTION 3(a)) by the certificates for the Common Stock
      registered in the names of the holders of the Common Stock (which
      certificates for Common Stock will be deemed also to be certificates for
      Rights), and not by separate certificates, and (y) the Rights will be
      transferable only in connection with the transfer of the underlying shares
      of Common Stock (including a transfer to the Company).  As soon as
      practicable after the Distribution Date, the Rights Agent will send by
      first-class, insured, postage prepaid mail, to each record holder of the
      Common Stock as of the Distribution Date, at the address of such holder
      shown on the records of the Company, one or more rights certificates, in
      substantially the form of EXHIBIT B (the "RIGHTS CERTIFICATES"),
      evidencing one Right for each share of Common Stock so held, subject to
      adjustment as provided in this Agreement. In the event that an adjustment
      in the number of Rights per share of Common Stock has been made pursuant
      to SECTION 11(p), at the time of distribution of the Rights Certificates,
      the Company will make the necessary and appropriate rounding adjustments
      (in accordance with SECTION 14(a)) so that Rights Certificates
      representing only whole numbers of Rights are distributed and cash 


                                       5
<PAGE>

      is paid in lieu of any fractional Rights.  As of and after the 
      Distribution Date, the Rights will be evidenced solely by such Rights 
      Certificates.

            (b)   As promptly as practicable following the Record Date, the
      Company will send a copy of a Summary of Rights, in substantially the form
      of EXHIBIT C, by first-class, postage prepaid mail, to each record holder
      of the Common Stock as of the Close of Business on the Record Date, at the
      address of such holder shown on the records of the Company.  With respect
      to certificates for the Common Stock outstanding as of the Record Date,
      until the Distribution Date, the Rights will be evidenced by such
      certificates for the Common Stock and the registered holders of the Common
      Stock will also be the registered holders of the associated Rights.  Until
      the earlier of the Distribution Date or the Expiration Date (as defined in
      SECTION 7), the transfer of any certificates representing shares of Common
      Stock in respect of which Rights have been issued will also constitute the
      transfer of the Rights associated with such shares of Common Stock.

            (c)   Rights will be issued in respect of all shares of Common Stock
      that are issued (whether originally issued or from the Company's treasury)
      after the Record Date but prior to the earlier of the Distribution Date or
      the Expiration Date.  Certificates representing such shares of Common
      Stock will also be deemed to be certificates for Rights, and will bear the
      following legend:

            THIS CERTIFICATE ALSO EVIDENCES AND ENTITLES THE HOLDER TO
            CERTAIN RIGHTS AS SET FORTH IN THE RIGHTS AGREEMENT BETWEEN
            AEGIS COMMUNICATIONS GROUP, INC. (THE "COMPANY") AND HARRIS
            TRUST AND SAVINGS BANK (THE "RIGHTS AGENT") DATED AS OF
            DECEMBER 16, 1998 (AS AMENDED FROM TIME TO TIME, THE "RIGHTS
            AGREEMENT"), THE TERMS OF WHICH ARE HEREBY INCORPORATED IN
            THIS CERTIFICATE BY REFERENCE AND A COPY OF WHICH IS ON FILE
            AT THE PRINCIPAL OFFICES OF THE COMPANY.  UNDER CERTAIN
            CIRCUMSTANCES, AS SET FORTH IN THE RIGHTS AGREEMENT, SUCH
            RIGHTS WILL BE EVIDENCED BY SEPARATE CERTIFICATES AND WILL NO
            LONGER BE EVIDENCED BY THIS CERTIFICATE. THE COMPANY WILL MAIL
            TO THE HOLDER OF THIS CERTIFICATE A COPY OF THE RIGHTS
            AGREEMENT, AS IN EFFECT ON THE DATE OF MAILING, WITHOUT CHARGE
            PROMPTLY AFTER RECEIPT OF A WRITTEN REQUEST.  UNDER CERTAIN
            CIRCUMSTANCES SET FORTH IN THE RIGHTS AGREEMENT, RIGHTS
            BENEFICIALLY OWNED BY ANY PERSON WHO IS, WAS, OR BECOMES AN
            ACQUIRING PERSON OR ANY AFFILIATE OR ASSOCIATE OF AN ACQUIRING
            PERSON (AS SUCH TERMS ARE DEFINED IN THE RIGHTS AGREEMENT),
            WHETHER CURRENTLY HELD BY OR ON BEHALF OF SUCH PERSON OR BY
            ANY SUBSEQUENT HOLDER, MAY BECOME NULL AND VOID.


                                       6

<PAGE>

            With respect to such certificates containing the foregoing legend,
      until the earlier of (i) the Distribution Date or (ii) the Expiration
      Date, the Rights associated with the Common Stock represented by such
      certificates will be evidenced by such certificates alone and registered
      holders of Common Stock will also be the registered holders of the
      associated Rights, and the transfer of any of such certificates will also
      constitute the transfer of the Rights associated with the Common Stock
      represented by such certificates.

      Section 4.  FORM OF RIGHTS CERTIFICATES.

            (a)   The Rights Certificates (and the forms of election to purchase
      and of assignment to be printed on the reverse of the rights certificates)
      will each be substantially in the form set forth in EXHIBIT B and may have
      such marks of identification or designation and such legends, summaries,
      or endorsements as the Company may deem appropriate and as are not
      inconsistent with the provisions of this Agreement, or as may be required
      to comply with any applicable law or with any rule or regulation made
      pursuant thereto or with any rule or regulation of any stock exchange or
      quotation system on which the Rights may from time to time be listed, or
      to conform to usage. Subject to the provisions of SECTION 11 and SECTION
      22, the Rights Certificates, whenever distributed, will be dated as of the
      Record Date and on their face will entitle the holders of such Rights
      Certificates to purchase such number of one one-thousandths of a share of
      Preferred Stock as is set forth in such Rights Certificates at the price
      set forth in such Rights Certificates (such exercise price per one
      one-thousandth of a share, the "PURCHASE PRICE"), but the amount and type
      of securities purchasable upon the exercise of each Right and the Purchase
      Price will be subject to adjustment as provided in this Agreement.

            (b)   Any Rights Certificate issued pursuant to SECTION 3(a) or
      SECTION 22 that represents Rights beneficially owned by (i) an Acquiring
      Person or any Associate or Affiliate of an Acquiring Person, (ii) a
      transferee from an Acquiring Person (or from any Associate or Affiliate of
      an Acquiring Person) that becomes a transferee after the Acquiring Person
      becomes an Acquiring Person, or (iii) a transferee from an Acquiring
      Person (or of any Associate or Affiliate of an Acquiring Person) that
      becomes a transferee prior to or concurrently with the Acquiring Person
      becoming an Acquiring Person and receives such Rights pursuant to either
      (A) a transfer (whether or not for consideration) from the Acquiring
      Person to holders of equity interests in such Acquiring Person or to any
      Person with whom such Acquiring Person has any continuing agreement,
      arrangement, or understanding regarding the transferred Rights or (B) a
      transfer that the Board of Directors of the Company has determined is part
      of an agreement, plan, arrangement, or understanding that has as a
      substantial purpose or effect avoidance of SECTION 7(e), and any Rights
      Certificate issued pursuant to SECTION 6 or SECTION 11 upon transfer,
      exchange, replacement, or 


                                       7
<PAGE>

      adjustment of any other Rights Certificate referred to in this SECTION 
      4(b), will contain (to the extent feasible) the following legend:

            THE RIGHTS REPRESENTED BY THIS RIGHTS CERTIFICATE ARE OR WERE
            BENEFICIALLY OWNED BY A PERSON WHO IS, WAS, OR BECAME AN
            ACQUIRING PERSON OR AN AFFILIATE OR ASSOCIATE OF AN ACQUIRING
            PERSON (AS SUCH TERMS ARE DEFINED IN THE RIGHTS AGREEMENT).
            ACCORDINGLY, THIS RIGHTS CERTIFICATE AND THE RIGHTS
            REPRESENTED HEREBY MAY BECOME NULL AND VOID IN THE
            CIRCUMSTANCES SPECIFIED IN SUCH AGREEMENT.
            
      Section 5.  COUNTERSIGNATURE AND REGISTRATION.

            (a)   The Rights Certificates will be executed on behalf of the
      Company by its Chairman of the Board, its Chief Executive Officer, its
      Chief Operating Officer, its President, or any Vice President, either
      manually or by facsimile signature; will have affixed thereto the
      Company's seal or a facsimile thereof; and will be attested by the
      Secretary or an Assistant Secretary of the Company, either manually or by
      facsimile signature. The Rights Certificates will be countersigned by the
      Rights Agent, either manually or by facsimile signature and will not be
      valid for any purpose unless so countersigned. In case any officer of the
      Company who has signed any of the Rights Certificates ceases to be such
      officer of the Company before countersignature by the Rights Agent and
      issuance and delivery by the Company, such Rights Certificates,
      nevertheless, may be countersigned by the Rights Agent and issued and
      delivered by the Company with the same force and effect as though the
      Person who signed such Rights Certificates had not ceased to be such
      officer of the Company, and any Rights Certificate may be signed on behalf
      of the Company by any Person who, at the actual date of the execution of
      such Rights Certificate, is a proper officer of the Company to sign such
      Rights Certificate, although at the date of the execution of such Rights
      Certificate any such Person was not such an officer.

            (b)   Following the Distribution Date, the Rights Agent will keep or
      cause to be kept, at its principal office or offices designated as the
      appropriate place for surrender of Rights Certificates upon exercise or
      transfer, books for registration and transfer of the Rights Certificates
      issued under this Agreement. Such books will show the names and addresses
      of the respective holders of the Rights Certificates, the number of Rights
      evidenced on the face of the Rights Certificates, and the date of each of
      the Rights Certificates.

      Section 6.  TRANSFER, SPLIT UP, COMBINATION, AND EXCHANGE OF RIGHTS
CERTIFICATES; MUTILATED, DESTROYED, LOST, OR STOLEN RIGHTS CERTIFICATES. 

            (a)   Subject to the provisions of SECTION 4(b), SECTION 7(e), and
      SECTION 14, at any time after the Distribution Date, and at or prior to
      the 


                                       8
<PAGE>

      Expiration Date, any Rights Certificate or Certificates may be
      transferred, split up, combined, or exchanged for another Rights
      Certificate or Rights Certificates, entitling the registered holder to
      purchase a like number of one one-thousandths of a share of Preferred
      Stock (or, following a Triggering Event, Common Stock, other securities,
      cash, or other property, as the case may be) as the Rights Certificate or
      Rights Certificates surrendered then entitled such holder (or former
      holder in the case of a transfer) to purchase. Any registered holder
      desiring to transfer, split up, combine, or exchange any Rights
      Certificate or Rights Certificates will make such request in writing
      delivered to the Rights Agent, and will surrender the Rights Certificate
      or Rights Certificates to be transferred, split up, combined, or exchanged
      at the principal office or offices of the Rights Agent designated for such
      purpose. Neither the Rights Agent nor the Company will be obligated to
      take any action whatsoever with respect to the transfer of any such
      surrendered Rights Certificate until the registered holder has completed
      and signed the certificate contained in the form of assignment on the
      reverse side of such Rights Certificate and has provided such additional
      evidence of the identity of the Beneficial Owner (or former Beneficial
      Owner) or Affiliates or Associates thereof as the Company requests in good
      faith. Thereupon, the Rights Agent will, subject to SECTION 4(b), SECTION
      7(e), and SECTION 14, countersign and deliver to the Person entitled
      thereto a Rights Certificate or Rights Certificates, as the case may be,
      as so requested. The Company may require payment of a sum sufficient to
      cover any tax or governmental charge that may be imposed in connection
      with any transfer, split up, combination, or exchange of any Rights
      Certificate.

            (b)   Upon receipt by the Company and the Rights Agent of evidence
      reasonably satisfactory to them of the loss, theft, destruction, or
      mutilation of a Rights Certificate, and, in case of loss, theft, or
      destruction, of indemnity or security satisfactory to them, and
      reimbursement to the Company and the Rights Agent of all reasonable
      expenses incidental thereto, and upon surrender to the Rights Agent and
      cancellation of the Rights Certificate if mutilated, the Company will
      execute and deliver a new Rights Certificate of like tenor to the Rights
      Agent for countersignature and delivery to the registered owner in lieu of
      the Rights Certificate so lost, stolen, destroyed, or mutilated.

      Section 7.  EXERCISE OF RIGHTS; PURCHASE PRICE; EXPIRATION DATE OF RIGHTS.

            (a)   Subject to SECTION 7(e), the registered holder of any Rights
      Certificate may exercise the Rights evidenced thereby (except as 
      otherwise provided in this Agreement including, without limitation, the 
      restrictions on exercisability set forth in SECTION 9(c), SECTION 
      11(a)(iii), and SECTION 23(a)) in whole or in part at any time after 
      the Distribution Date upon surrender of the Rights Certificate, with 
      the form of election to purchase and the certificate on the reverse 
      side of the Rights Certificate duly executed, to the Rights Agent at 
      the principal office or offices of the Rights Agent designated for such 
      purpose, 

                                       9
<PAGE>

      together with payment of the aggregate Purchase Price with respect to 
      the total number of one one-thousandths of a share of Preferred Stock 
      (or other securities, cash, or other property, as the case may be) as 
      to which such surrendered Rights are then exercisable, at or prior to 
      the earlier of (i) the Close of Business on December 16, 2008, (the 
      "FINAL EXPIRATION DATE"), or (ii) the time at which the Rights are 
      redeemed as provided in SECTION 23 (the earlier of the times referred 
      to in CLAUSES (i) and (ii) being referred to as the "EXPIRATION DATE")).

            (b)   The Purchase Price for each one one-thousandth of a share of
      Preferred Stock pursuant to the exercise of a Right will initially be
      $7.50; will be subject to adjustment from time to time as provided in
      SECTION 11, and SECTION 13(a); and will be payable in accordance with
      SECTION 7(c).

            (c)   Upon receipt of a Rights Certificate representing exercisable
      Rights, with the form of election to purchase and the certificate duly
      executed, accompanied by payment, with respect to each Right so exercised,
      of the Purchase Price per one one-thousandth of a share of Preferred Stock
      (or other shares, securities, cash, or other property, as the case may be)
      to be purchased as set forth below and an amount equal to any applicable
      transfer tax, the Rights Agent will, subject to SECTION 20(k), promptly
      (i) (A) requisition from any transfer agent of the shares of Preferred
      Stock (or make available, if the Rights Agent is the transfer agent for
      such shares) certificates for the total number of one one-thousandths of a
      share of Preferred Stock to be purchased, (the Company hereby irrevocably
      authorizing its transfer agent to comply with all such requests), or (B)
      if the Company has elected to deposit the total number of shares of
      Preferred Stock issuable upon exercise of the Rights with a depository
      agent, requisition from the depository agent depository receipts
      representing such number of one one-thousandths of a share of Preferred
      Stock as are to be purchased (in which case certificates for the shares of
      Preferred Stock represented by such receipts will be deposited by the
      transfer agent with the depository agent) and the Company will direct the
      depository agent to comply with such request; (ii) requisition from the
      Company the amount of cash, if any, to be paid in lieu of fractional
      shares in accordance with SECTION 14; (iii) after receipt of such
      certificates or depository receipts, cause such certificates or depository
      receipts to be delivered to or upon the order of the registered holder of
      such Rights Certificate, registered in such name or names as may be
      designated by such holder; and (iv) after receipt thereof, deliver such
      cash, if any, to or upon the order of the registered holder of such Rights
      Certificate. The payment of the Purchase Price (as such amount may be
      reduced pursuant to SECTION 11(a)(iii)) will be made in cash or by
      certified bank check or bank draft payable to the order of the Company. In
      the event that the Company is obligated to issue other securities
      (including Common Stock) of the Company, pay cash, or distribute other
      property pursuant to SECTION 11(a), the Company will make all arrangements
      necessary so that such other securities, cash, or other property 


                                      10
<PAGE>

      are available for distribution by the Rights Agent, if and when 
      appropriate. The Company reserves the right to require prior to the 
      occurrence of a Triggering Event that, upon any exercise of Rights, a 
      number of Rights be exercised so that only whole shares of Preferred 
      Stock would be issued.

            (d)   In case the registered holder of any Rights Certificate
      exercises less than all the Rights evidenced thereby, a new Rights
      Certificate evidencing Rights equivalent to the Rights remaining
      unexercised will be issued by the Rights Agent and delivered to, or upon
      the order of, the registered holder of such Rights Certificate, registered
      in such name or names as may be designated by such holder, subject to the
      provisions of SECTION 14.

            (e)   Notwithstanding anything in this Agreement to the contrary,
      from and after the first occurrence of a Section 11(a)(ii) Event, any
      Rights beneficially owned by any Person referred to in CLAUSES (i) through
      (iii) below will become null and void without any further action, and no
      holder of such Rights will have any rights whatsoever with respect to such
      Rights, whether under any provision of this Agreement or otherwise: (i) an
      Acquiring Person or an Associate or Affiliate of an Acquiring Person, (ii)
      a transferee from an Acquiring Person (or from any Associate or Affiliate
      of an Acquiring Person) that becomes a transferee after the Acquiring
      Person becomes such, or (iii) a transferee from an Acquiring Person (or of
      any such Associate or Affiliate) that becomes a transferee prior to or
      concurrently with the Acquiring Person becoming such and that receives
      such Rights pursuant to either (A) a transfer (whether or not for
      consideration) from the Acquiring Person to holders of equity interests in
      such Acquiring Person or to any Person with whom the Acquiring Person has
      any continuing agreement, arrangement, or understanding regarding the
      transferred Rights or (B) a transfer that the Board of Directors of the
      Company has determined is part of an agreement, plan, arrangement, or
      understanding that has as a substantial purpose or effect the avoidance of
      this SECTION 7(e). The Company will use reasonable efforts to insure that
      the provisions of this SECTION 7(e) and SECTION 4(b) are complied with,
      but will have no liability under this Agreement to any holder of Rights
      Certificates or other Person as a result of its failure to make any
      determinations with respect to an Acquiring Person, or any of their
      Affiliates, Associates, or transferees.

            (f)   Notwithstanding anything in this Agreement to the contrary,
      neither the Rights Agent nor the Company will be obligated to undertake
      any action with respect to a registered holder upon the occurrence of any
      purported exercise as set forth in this SECTION 7 unless such registered
      holder has (i) completed and signed the certificate contained in the form
      of election to purchase set forth on the reverse side of the Rights
      Certificate surrendered for such exercise, and (ii) provided such
      additional evidence of the identity of the Beneficial Owner (or former
      Beneficial Owner) or Affiliates or Associates thereof as the Company
      requests in good faith.


                                      11
<PAGE>

      Section 8.  CANCELLATION AND DESTRUCTION OF RIGHTS CERTIFICATES. All
Rights Certificates surrendered for the purpose of exercise, transfer, split up,
combination, or exchange will, if surrendered to the Company or any of its
agents, be delivered to the Rights Agent for cancellation or in cancelled form,
or, if surrendered to the Rights Agent, will be cancelled by it, and no Rights
Certificates will be issued in lieu thereof except as expressly permitted by any
of the provisions of this Agreement. The Company will deliver to the Rights
Agent for cancellation and retirement, and the Rights Agent will so cancel and
retire, any other Rights Certificate purchased or acquired by the Company
otherwise than upon the exercise thereof. The Rights Agent will deliver all
cancelled Rights Certificates to the Company, or will, at the written request of
the Company, destroy such cancelled Rights Certificates, and in such case will
deliver a certificate of destruction to the Company.

      Section 9.  RESERVATION AND AVAILABILITY OF CAPITAL STOCK.

            (a)   The Company covenants and agrees that it will cause to be
      reserved and kept available out of its authorized and unissued shares of
      Preferred Stock (and, following the occurrence of a Triggering Event, out
      of its authorized and unissued shares of Common Stock or other securities
      or out of its authorized and issued shares held in its treasury), the
      number of shares of Preferred Stock (and, following the occurrence of a
      Triggering Event, Common Stock or other securities) that (as provided in
      this Agreement including, without limitation, SECTION 11(a)(iii)), will be
      sufficient to permit the exercise in full of all outstanding Rights.

            (b)   So long as the shares of Preferred Stock (and, following the
      occurrence of a Triggering Event, Common Stock or other securities)
      issuable and deliverable upon the exercise of the Rights may be listed on
      any national securities exchange or automated quotation system, the
      Company will use its reasonable efforts to cause, from and after such time
      as the Rights become exercisable, all shares reserved for such issuance to
      be listed on such exchange or automated quotation system upon official
      notice of issuance upon such exercise.

            (c)   The Company will use its best reasonable efforts to (i) file,
      as soon as practicable following the earliest date after the first
      occurrence of a Section 11(a)(ii) Event on which the consideration to be
      delivered by the Company upon exercise of the Rights has been determined
      in accordance with SECTION 11(a)(iii), a registration statement under the
      Securities Act of 1933, as amended (the "ACT"), with respect to the
      securities purchasable upon exercise of the Rights on an appropriate form,
      (ii) cause such registration statement to become effective as soon as
      practicable after such filing, and (iii) cause such registration statement
      to remain effective (with a prospectus at all times meeting the
      requirements of the Act) until the earlier of (A) the date as of which the
      Rights 


                                      12
<PAGE>

      are no longer exercisable for such securities, and (B) the date of the 
      expiration of the Rights. The Company will also take such action as may 
      be appropriate under, or to ensure compliance with, the securities or 
      "blue sky" laws of the various states in connection with the 
      exercisability of the Rights. The Company may temporarily suspend, for 
      a period of time not to exceed ninety (90) days after the date set 
      forth in clause (i) of the first sentence of this SECTION 9(c), the 
      exercisability of the Rights in order to prepare and file such 
      registration statement and permit it to become effective. Upon any such 
      suspension, the Company will issue a public announcement stating that 
      the exercisability of the Rights has been temporarily suspended, as 
      well as a public announcement at such time as the suspension is no 
      longer in effect. In addition, if the Company determines that a 
      registration statement is required following the Distribution Date, the 
      Company may temporarily suspend the exercisability of the Rights until 
      such time as a registration statement has been declared effective. 
      Notwithstanding any provision of this Agreement to the contrary, the 
      Rights will not be exercisable in any jurisdiction if the requisite 
      qualification in such jurisdiction has not been obtained, the exercise 
      of such Rights is not permitted under applicable law, or a registration 
      statement has not been declared effective.

            (d)   The Company covenants and agrees that it will take all such
      action as may be necessary to ensure that all shares of Preferred Stock
      (and, following the occurrence of a Triggering Event, Common Stock or
      other securities) delivered upon exercise of Rights will, at the time of
      delivery of the certificates for such shares (subject to payment of the
      Purchase Price), be duly and validly authorized and issued and fully paid
      and nonassessable.

            (e)   The Company further covenants and agrees that it will pay when
      due and payable any and all federal and state transfer taxes and charges
      that may be payable in respect of the issuance or delivery of the Rights
      Certificates and of any certificates for a number of one one-thousandths
      of a share of Preferred Stock (or Common Stock or other securities, as the
      case may be) upon the exercise of Rights. The Company will not, however,
      be required to pay any transfer tax that may be payable in respect of any
      transfer or delivery of Rights Certificates to a Person other than, or the
      issuance or delivery of a number of one one-thousandths of a share of
      Preferred Stock (or Common Stock or other securities, as the case may be)
      in respect of a name other than that of, the registered holder of the
      Rights Certificates evidencing Rights surrendered for exercise or to issue
      or deliver any certificates for a number of one one-thousandths of a share
      of Preferred Stock (or Common Stock or other securities, as the case may
      be) in a name other than that of the registered holder upon the exercise
      of any Rights until such tax has been paid (any such tax being payable by
      the holder of such Rights Certificate at the time of surrender) or until
      it has been established to the Company's satisfaction that no such tax is
      due.


                                      13
<PAGE>

      Section 10. PREFERRED STOCK RECORD DATE. Each Person in whose name any
certificate for a number of one one-thousandths of a share of Preferred Stock
(or Common Stock or other securities, as the case may be) is issued upon the
exercise of Rights will for all purposes be deemed to have become the holder of
record of such fractional shares of Preferred Stock (or Common Stock or other
securities, as the case may be) represented thereby on, and such certificate
will be dated, the date upon which the Rights Certificate evidencing such Rights
was duly surrendered and payment of the Purchase Price (and all applicable
transfer taxes) was made; provided, however, that if the date of such surrender
and payment is a date upon which the Preferred Stock (or Common Stock or other
securities, as the case may be) transfer books of the Company are closed, such
Person will be deemed to have become the record holder of such shares
(fractional or otherwise) on, and such certificate will be dated, the next
succeeding Business Day on which the Preferred Stock (or Common Stock or other
securities, as the case may be) transfer books of the Company are open. Prior to
the exercise of the Rights evidenced thereby, the holder of a Rights Certificate
will not be entitled to any rights of a stockholder of the Company with respect
to shares for which the Rights are exercisable, including, without limitation,
the right to vote, to receive dividends or other distributions, or to exercise
any preemptive rights, and will not be entitled to receive any notice of any
proceedings of the Company, except as provided in this Agreement.

      Section 11. ADJUSTMENT OF PURCHASE PRICE, NUMBER AND KIND OF SHARES, OR
NUMBER OF RIGHTS. The Purchase Price, the number and kind of shares covered by
each Right and the number of Rights outstanding are subject to adjustment from
time to time as provided in this SECTION 11.

            (a) (i)  In the event the Company at any time after the date of this
            Agreement (A) declares a dividend on the Preferred Stock payable in
            shares of Preferred Stock, (B) subdivides the outstanding Preferred
            Stock, (C) combines the outstanding Preferred Stock into a smaller
            number of shares, or (D) issues any shares of its capital stock in a
            reclassification of the Preferred Stock (including, without
            limitation, any such reclassification in connection with a
            consolidation or merger in which the Company is the continuing or
            surviving corporation), except as otherwise provided in this SECTION
            11(a) and SECTION 7(e), the Purchase Price in effect at the time of
            the record date for such dividend or of the effective date of such
            subdivision, combination, or reclassification, and the number and
            kind of shares of Preferred Stock or capital stock, as the case may
            be, issuable on such date, will be proportionately adjusted so that
            the holder of any Right exercised after such time will be entitled
            to receive, upon payment of the Purchase Price then in effect, the
            aggregate number and kind of shares of Preferred Stock or capital
            stock, as the case may be, that, if such Right had been exercised
            immediately prior to such date and at a time when the Preferred
            Stock transfer books of the Company were open, such holder would
            have owned upon such exercise 


                                      14
<PAGE>

            and been entitled to receive by virtue of such dividend, 
            subdivision, combination, or reclassification. If an event occurs
            that would require an adjustment under both this SECTION 11(a)(i) 
            and SECTION 11(a)(ii), the adjustment provided for in this SECTION
            11(a)(i) will be in addition to, and will be made prior to, any 
            adjustment required pursuant to SECTION 11(a)(ii).

                  (ii)  In the event that:

                        (A)  Any Acquiring Person or any Associate or Affiliate
                  of any Acquiring Person, at any time after the date of this 

                  Agreement, directly or indirectly, (1) merges from, with, or 
                  into the Company or otherwise combines with the Company and 
                  the Company is the continuing or surviving Person of such 
                  merger or combination and the Common Stock of the Company 
                  or other equity securities of the Company remain 
                  outstanding, (2) in one transaction or a series of 
                  transactions, transfers any assets to the Company or to any 
                  of the Company's Subsidiaries in exchange (in whole or in 
                  part) for Common Stock, for shares of other equity 
                  securities of the Company, or for securities exercisable 
                  for or convertible into shares of equity securities of the 
                  Company (Common Stock or otherwise) or otherwise obtains 
                  from the Company, with or without consideration, any 
                  additional shares of such equity securities or securities 
                  exercisable for or convertible into shares of such equity 
                  securities (other than pursuant to a pro rata distribution 
                  to all holders of Common Shares), (3) sells, purchases, 
                  leases, exchanges, mortgages, pledges, transfers, or 
                  otherwise acquires or disposes of assets in one transaction 
                  or a series of transactions, to, from, or with (as the case 
                  may be) the Company or any of the Company's Subsidiaries, 
                  on terms or conditions less favorable in any respect than 
                  the Company or such Subsidiary would be able to obtain in 
                  arm's-length negotiation with an unaffiliated third party, 
                  other than pursuant to a Section 13 Event, (4) sells, 
                  purchases, leases, exchanges, mortgages, pledges, 
                  transfers, or otherwise acquires or disposes of assets or 
                  earning power aggregating more than 50% of the assets or 
                  earning power of the Company and its Subsidiaries (taken as 
                  a whole) in one transaction or a series of transactions to, 
                  from, or with (as the case may be) the Company or any of 
                  the Company's Subsidiaries (other than incidental to the 
                  lines of business, if any, engaged in as of the date of 
                  this Agreement between the Company or such Subsidiary, on 
                  the one hand, and such Acquiring Person or such Associate 
                  or Affiliate, on the other), other than pursuant to a 
                  Section 13 Event, (5) receives any compensation from the 
                  Company or any of the Company's Subsidiaries other than 
                  compensation for full-time employment as 

                                      15
<PAGE>

                  a regular employee at rates in accordance with the Company's
                  (or such Subsidiaries') past practices, or (6) receives the 
                  benefits, directly or indirectly (except proportionately as 
                  a stockholder and as a result of any requirement of law or 
                  governmental regulation), of any loans, advances, 
                  guarantees, pledges, or other financial assistance or any 
                  tax credits or other tax advantage provided by the Company 
                  or any of the Company's Subsidiaries;

                        (B)   any Person, alone or together with its Affiliates
                  or Associates, at any time after the Rights Dividend 
                  Declaration Date, becomes an Acquiring Person, unless the 
                  event causing such Person to become an Acquiring Person is 
                  a Section 13 Event; or

                        (C)   during such time as there is an Acquiring Person,
                  there is any reclassification of securities (including any 
                  reverse stock split), recapitalization of the Company, or 
                  any merger or consolidation of the Company into, from, or 
                  with any of its Subsidiaries or any other transaction or 
                  series of transactions involving the Company or any of its 
                  Subsidiaries, other than a Section 13 Event, or series of 
                  such events (whether or not with or into or otherwise 
                  involving and Acquiring Person) that has the effect, 
                  directly or indirectly, of increasing by more than 1% the 
                  proportionate share of the outstanding shares of any class 
                  of equity securities (or securities convertible into such 
                  equity securities) of the Company or any of its 
                  Subsidiaries that is directly or indirectly beneficially 
                  owned by an Acquiring Person or any Associate or Affiliate 
                  of any Acquiring Person.

      then, promptly following the first occurrence of a Section 11(a)(ii)
      Event, proper provision will be made so that each holder of a Right
      (except as provided below in this SECTION 11(a)(ii) and in SECTION 7(e))
      will thereafter have the right to receive, upon exercise of such Right at
      the then current Purchase Price in accordance with the terms of this
      Agreement, in lieu of a number of one one-thousandths of a share of
      Preferred Stock, such number of shares of Common Stock of the Company as
      equals the result obtained by (x) multiplying the then current Purchase
      Price by the then number of one one-thousandths of a share of Preferred
      Stock for which a Right was exercisable immediately prior to the first
      occurrence of a Section 11(a)(ii) Event, and (y) dividing that product
      (which, following such first occurrence, will thereafter be referred to as
      the "PURCHASE PRICE" for each Right and for all purposes of this
      Agreement) by 50% of the Current Market Price (determined pursuant to
      SECTION 11(d)) per share of Common Stock on the date of such first
      occurrence (such number of shares, the "ADJUSTMENT SHARES").


                                      16

<PAGE>

                 (iii) In the event that the number of shares of Common Stock 
            that are authorized by the Company's articles of incorporation but 
            not outstanding or reserved for issuance for purposes other than 
            upon exercise of the Rights is not sufficient to permit the exercise
            in full of the Rights in accordance with SECTION 11(a)(ii), the 
            Company will (A) determine the value of the Adjustment Shares 
            issuable upon the exercise of a Right (the "CURRENT VALUE"), and 
            (B) with respect to each Right (subject to SECTION 7(e)), make 
            adequate provision to substitute for the Adjustment Shares, upon 
            the exercise of a Right and payment of the applicable Purchase 
            Price, (1) cash, (2) a reduction in the Purchase Price, (3) 
            Common Stock or other equity securities of the Company 
            (including, without limitation, shares, or units of shares, of 
            preferred stock, such as the Preferred Stock, that the Board of 
            Directors has deemed to have essentially the same value or 
            economic rights as shares of Common Stock (such securities being 
            referred to as "COMMON STOCK EQUIVALENTS")), (4) debt securities 
            of the Company, (5) other assets or property, or (6) any 
            combination of the foregoing, having an aggregate value equal to 
            the Current Value (less the amount of any reduction in the 
            Purchase Price), where such aggregate value has been conclusively 
            determined by the Board of Directors based upon the advice of a 
            nationally recognized investment banking firm selected by the 
            Board of Directors; provided, however, that if the Company has 
            not made adequate provision to deliver value pursuant to CLAUSE 
            (B) above within thirty (30) days following the later of (x) the 
            first occurrence of a Section 11(a)(ii) Event and (y) the date on 
            which the Company's right of redemption pursuant to SECTION 23(a) 
            expires (the later of (x) and (y) being referred to as the 
            "SECTION 11(a)(ii) TRIGGER DATE"), then the Company will be 
            obligated to deliver, upon the surrender for exercise of a Right 
            and without requiring payment of the Purchase Price, shares of 
            Common Stock, (to the extent available) and then, if necessary, 
            cash, which shares or cash have an aggregate value equal to the 
            Spread. For purposes of the preceding sentence, the term "SPREAD" 
            means the excess of (i) the Current Value over (ii) the Purchase 
            Price.  If the Board determines in good faith that it is likely 
            that sufficient additional shares of Common Stock could be 
            authorized for issuance upon exercise in full of the Rights, the 
            thirty (30) day period set forth above may be extended to the 
            extent necessary, but not more than ninety (90) days after the 
            Section 11(a)(ii) Trigger Date, in order that the Company may 
            seek shareholder approval for the authorization of such 
            additional shares (such thirty (30) day period, as it may be 
            extended, being the "SUBSTITUTION PERIOD").  To the extent that 
            action is to be taken pursuant to the first or third sentences of 
            this SECTION 11(a)(iii), the Company (1) will provide, subject to 
            SECTION 7(e), that such action will apply uniformly to all 
            outstanding Rights, and (2) may suspend the exercisability of the 
            Rights until the expiration of the Substitution Period in order 
            to seek such shareholder approval for such 



                                       17
<PAGE>

            authorization of additional shares or to determine the 
            appropriate form of distribution to be made pursuant to such 
            first sentence and to determine the value of such distribution. 
            In the event of any such suspension, the Company will issue a 
            public announcement stating that the exercisability of the Rights 
            has been temporarily suspended, as well as a public announcement 
            at such time as the suspension is no longer in effect. For 
            purposes of this SECTION 11(a)(iii), the value of each Adjustment 
            Share will be the Current Market Price per share of the Common 
            Stock, on the Section 11(a)(ii) Trigger Date and the per share or 
            per unit value of any Common Stock Equivalent will be deemed to 
            equal the Current Market Price per share of the Common Stock, on 
            such date.

            (b)   In case the Company fixes a record date for the issuance of
      rights, options, or warrants to holders of any class or series of
      Preferred Stock entitling them to subscribe for or purchase (for a period
      expiring within forty-five (45) calendar days after such record date)
      Preferred Stock (or securities having the same rights, privileges, and
      preferences as the shares of Preferred Stock ("EQUIVALENT PREFERRED
      STOCK")) or securities convertible into Preferred Stock or Equivalent
      Preferred Stock at a price per share of Preferred Stock or per share of
      Equivalent Preferred Stock (or having a conversion price per share, if a
      security convertible into Preferred Stock or Equivalent Preferred Stock)
      less than the Current Market Price (as determined pursuant to SECTION
      11(d)) per share of Preferred Stock on such record date, the Purchase
      Price to be in effect after such record date will be determined by
      multiplying the Purchase Price in effect immediately prior to such record
      date by a fraction, the numerator of which is the number of shares of
      Preferred Stock outstanding on such record date, plus the number of shares
      of Preferred Stock that the aggregate offering price of the total number
      of shares of Preferred Stock or Equivalent Preferred Stock so to be
      offered (or the aggregate initial conversion price of the convertible
      securities so to be offered) would purchase at such Current Market Price,
      and the denominator of which is the number of shares of Preferred Stock
      outstanding on such record date, plus the number of additional shares of
      Preferred Stock or Equivalent Preferred Stock to be offered for
      subscription or purchase (or into the maximum number of shares into which
      the convertible securities so to be offered are initially convertible). In
      the event that the number of shares of Preferred Stock or Equivalent
      Preferred Stock issuable under the terms of a convertible security, or the
      conversion or exercise price of such convertible security, changes after
      the initial issuance of such convertible security, an adjustment will be
      made to the Purchase Price that conforms with the adjustment set forth in
      this SECTION 11(b).  In case such subscription price may be paid by
      delivery of consideration part or all of which may be in a form other than
      cash, the value of such consideration will be as conclusively determined
      in good faith by the Board of Directors, whose determination will be
      described in a statement filed with the Rights Agent and will be binding
      on the Rights Agent and the holders of the Rights. Shares of Preferred
      Stock owned by or held for the account of the 
                                       


                                      18
<PAGE>

      Company will be deemed not to be outstanding for the purpose of any such 
      computation. Such adjustment will be made successively whenever such a 
      record date is fixed, and in the event that such rights, options, or 
      warrants are not so issued, the Purchase Price will be adjusted to be 
      the Purchase Price that would then be in effect if such record date had 
      not been fixed.

            (c)   In case the Company fixes a record date for a distribution to
      holders of any class or series of Preferred Stock (including any such
      distribution made in connection with a consolidation or merger in which
      the Company is the continuing corporation) of evidences of indebtedness,
      cash (other than a regular quarterly cash dividend out of the earnings or
      retained earnings of the Company), assets (other than a dividend payable
      in Preferred Stock, but including any dividend payable in stock other than
      Preferred Stock) or subscription rights or warrants (excluding those
      referred to in SECTION 11(b)), the Purchase Price to be in effect after
      such record date will be determined by multiplying the Purchase Price in
      effect immediately prior to such record date by a fraction, the numerator
      of which is the Current Market Price (as determined pursuant to SECTION
      11(d)) per share of Preferred Stock on such record date, less the fair
      market value (as conclusively determined in good faith by the Board of
      Directors, whose determination will be described in a statement filed with
      the Rights Agent) of the portion of the cash, assets, or evidences of
      indebtedness so to be distributed or of such subscription rights or
      warrants applicable to a share of Preferred Stock and the denominator of
      which is such Current Market Price (as determined pursuant to SECTION
      11(d)) per share of Preferred Stock. Such adjustments will be made
      successively whenever such a record date is fixed, and in the event that
      such distribution is not so made, the Purchase Price will be adjusted to
      be the Purchase Price that would have been in effect if such record date
      had not been fixed.

            (d)   (i)   For the purpose of any computation under this Agreement,
            other than computations made pursuant to SECTION 11(a)(iii), the 
            "CURRENT MARKET PRICE" per share of Common Stock on any date will be
            deemed to be the average of the daily closing prices per share of 
            Common Stock for the thirty (30) consecutive Trading Days (as 
            defined below) immediately prior to such date, and for purposes of
            computations made pursuant to SECTION 11(a)(iii), the "CURRENT
            MARKET PRICE" per share of Common Stock on any date will be deemed
            to be the average of the daily closing prices per share of Common
            Stock for the ten (10) consecutive Trading Days immediately
            following such date; provided, however, that in the event that the
            Current Market Price per share of the Common Stock is determined
            during a period following the announcement by the issuer of Common
            Stock of (A) a dividend or distribution on such Common Stock payable
            in shares of such Common Stock or securities convertible into shares
            of such Common Stock (other than the Rights), or (B) any
            subdivision, combination, or reclassification of such Common Stock,
            and the ex-



                                      19
<PAGE>

            dividend date for such dividend or distribution, or the record 
            date for such subdivision, combination, or reclassification has 
            not occurred prior to the commencement of the requisite thirty 
            (30) Trading Day or ten (10) Trading Day period, as set forth 
            above, then, and in each such case, the Current Market Price will 
            be properly adjusted to take into account ex-dividend trading. 
            The closing price for each day will be the last sale price, 
            regular way, or, in case no such sale takes place on such day, 
            the average of the closing bid and asked prices, regular way, in 
            either case as reported in the principal consolidated transaction 
            reporting system with respect to securities listed or admitted to 
            trading on the New York Stock Exchange or, if the shares of 
            Common Stock are not listed or admitted to trading on the New 
            York Stock Exchange, as reported in the principal consolidated 
            transaction reporting system with respect to securities listed on 
            the principal national securities exchange on which the shares of 
            Common Stock are listed or admitted to trading or, if the shares 
            of Common Stock are not listed or admitted to trading on any 
            national securities exchange, the last quoted price or, if not so 
            quoted, the average of the high bid and low asked prices in the 
            over-the-counter market, as reported by NASDAQ or such other 
            system then in use, or, if on any such date the shares of Common 
            Stock are not quoted by any such organization, the average of the 
            closing bid and asked prices as furnished by a professional 
            market maker making a market in the Common Stock selected by the 
            Board of Directors. If on any such date no market maker is making 
            a market in the Common Stock, the fair value of such shares on 
            such date as determined in good faith by the Board of Directors 
            will be used. The term "TRADING DAY" means a day on which the 
            principal national securities exchange on which the shares of 
            Common Stock are listed or admitted to trading is open for the 
            transaction of business or, if the shares of Common Stock are not 
            listed or admitted to trading on any national securities 
            exchange, a Business Day. If the Common Stock is not publicly 
            held or not so listed or traded, Current Market Price per share 
            will mean the fair value per share as determined in good faith by 
            the Board of Directors, the determination of which will be 
            described in a statement filed with the Rights Agent and will be 
            conclusive for all purposes.

                (ii)  For the purpose of any computation under this 
            Agreement, the "CURRENT MARKET PRICE" per share of any class or 
            series of Preferred Stock will be determined in the same manner 
            as set forth above for the Common Stock in SECTION 11(d)(i) 
            (other than the last sentence thereof). If the Current Market 
            Price per share of Preferred Stock cannot be determined in the 
            manner provided above or if the Preferred Stock is not publicly 
            held or listed or traded in a manner described in SECTION 
            11(d)(i), the Current Market Price per share of Preferred Stock 
            will be conclusively deemed to be an amount equal to one thousand 
            (1000) (as such number may be appropriately adjusted for such 
            events as stock splits, stock 



                                      20
<PAGE>

            dividends, and recapitalizations with respect to the Common Stock 
            occurring after the date of this Agreement) multiplied by the 
            Current Market Price per share of the Common Stock. If neither 
            the Common Stock nor the Preferred Stock is publicly held or so 
            listed or traded, Current Market Price per share of the Preferred 
            Stock will mean the fair value per share as determined in good 
            faith by the Board of Directors, whose determination will be 
            described in a statement filed with the Rights Agent and will be 
            conclusive for all purposes. For all purposes of this Agreement, 
            the Current Market Price of one one-thousandth of a share of 
            Preferred Stock will be equal to the Current Market Price of one 
            share of Preferred Stock divided by one thousand (1000).

            (e)   Anything in this Agreement to the contrary notwithstanding, no
      adjustment in the Purchase Price will be required unless such adjustment
      would require an increase or decrease of at least one percent (1%) in the
      Purchase Price; provided, however, that any adjustments that by reason of
      this SECTION 11(e) are not required to be made will be carried forward and
      taken into account in any subsequent adjustment.  All calculations under
      this SECTION 11 will be made to the nearest cent or to the nearest
      ten-thousandth of a share of Common Stock or other share or one-millionth
      of a share of Preferred Stock, as the case may be. Notwithstanding the
      first sentence of this SECTION 11(e), any adjustment required by this
      SECTION 11 will be made no later than the earlier of (i) three (3) years
      from the date of the transaction that mandates such adjustment or (ii) the
      Expiration Date.

            (f)   If, as a result of an adjustment made pursuant to SECTION
      11(a)(ii) or SECTION 13(a), the holder of any Right thereafter exercised
      becomes entitled to receive any shares of capital stock other than
      Preferred Stock, then the number of such other shares so receivable upon
      exercise of any Right and the Purchase Price will be subject to adjustment
      from time to time in a manner and on terms as nearly equivalent as
      practicable to the provisions with respect to the Preferred Stock
      contained in SECTIONS 11(a), (b), (c), (e), (g), (h), (i), (j), (k), (m),
      and (q) and the provisions of SECTIONS 7, 9, 10, 13, and 14 with respect
      to the Preferred Stock will apply on like terms to any such other shares.

            (g)   All Rights originally issued by the Company subsequent to any
      adjustment made to the Purchase Price under this Agreement will evidence
      the right to purchase, at the adjusted Purchase Price, the number of one
      one-thousandths of a share of Preferred Stock purchasable from time to
      time under this Agreement upon exercise of the Rights, all subject to
      further adjustment as provided in this Agreement.

            (h)   Unless the Company has exercised its election as provided in
      SECTION 11(i), upon each adjustment of the Purchase Price as a result of
      the calculations made in SECTIONS 11(b) and (c), each Right outstanding



                                      21
<PAGE>

      immediately prior to the making of such adjustment will thereafter
      evidence the right to purchase, at the adjusted Purchase Price, that
      number of one one-thousandths of a share of Preferred Stock (calculated to
      the nearest one-millionth) obtained by (i) multiplying (x) the number of
      one one-thousandths of a share covered by a Right immediately prior to
      this adjustment, by (y) the Purchase Price in effect immediately prior to
      such adjustment of the Purchase Price, and (ii) dividing the product so
      obtained by the Purchase Price in effect immediately after such adjustment
      of the Purchase Price.

            (i)   The Company may elect on or after the date of any adjustment
      of the Purchase Price to adjust the number of Rights, in lieu of any
      adjustment in the number of one one-thousandths of a share of Preferred
      Stock purchasable upon the exercise of a Right. Each of the Rights
      outstanding after such an adjustment in the number of Rights will be
      exercisable for the number of one one-thousandths of a share of Preferred
      Stock for which a Right was exercisable immediately prior to such
      adjustment. Each Right held of record prior to such adjustment of the
      number of Rights will become that number of Rights (calculated to the
      nearest one ten-thousandth) obtained by dividing the Purchase Price in
      effect immediately prior to adjustment of the Purchase Price by the
      Purchase Price in effect immediately after adjustment of the Purchase
      Price. The Company will make a public announcement of its election to
      adjust the number of Rights, indicating the record date for the
      adjustment, and, if known at the time, the amount of the adjustment to be
      made. This record date may be the date on which the Purchase Price is
      adjusted or any day thereafter, but, if the Rights Certificates have been
      issued, will be at least ten (10) days later than the date of the public
      announcement. If Rights Certificates have been issued, upon each
      adjustment of the number of Rights pursuant to this SECTION 11(i), the
      Company will, as promptly as practicable, cause to be distributed to
      holders of record of Rights Certificates on such record date Rights
      Certificates evidencing, subject to SECTION 14, the additional Rights to
      which such holders are entitled as a result of such adjustment, or, at the
      option of the Company, will cause to be distributed to such holders of
      record in substitution and replacement for the Rights Certificates held by
      such holders prior to the date of adjustment, and upon surrender thereof,
      if required by the Company, new Rights Certificates evidencing all the
      Rights to which such holders are entitled after such adjustment. Rights
      Certificates so to be distributed will be issued, executed, and
      countersigned in the manner provided for in this Agreement (and may bear,
      at the option of the Company, the adjusted Purchase Price) and will be
      registered in the names of the holders of record of Rights Certificates on
      the record date specified in the public announcement.

            (j)   Irrespective of any adjustment or change in the Purchase Price
      or the number of one one-thousandths of a share of Preferred Stock
      issuable upon the exercise of the Rights, the Rights Certificates
      theretofore and thereafter issued may continue to express the Purchase
      Price per one one-thousandth of a 



                                      22
<PAGE>

      share and the number of one one-thousandths of a share that were 
      expressed in the initial Rights Certificates issued under this Agreement.

            (k)   Before taking any action that would cause an adjustment
      reducing the Purchase Price below the then stated value, if any, of the
      number of one one-thousandths of a share of Preferred Stock issuable upon
      exercise of the Rights, the Company will take any corporate action that
      may, in the opinion of its counsel, be necessary in order that the Company
      may validly and legally issue such number of fully paid and nonassessable
      one one-thousandths of a share of Preferred Stock at such adjusted
      Purchase Price.

            (l)   In any case in which this SECTION 11 requires that an
      adjustment in the Purchase Price be made effective as of a record date for
      a specified event, the Company may elect to defer until the occurrence of
      such event the issuance to the holder of any Right exercised after such
      record date the number of one one-thousandths of a share of Preferred
      Stock and other capital stock or securities of the Company, if any,
      issuable upon such exercise over and above the number of one
      one-thousandths of a share of Preferred Stock and other capital stock or
      securities of the Company, if any, issuable upon such exercise on the
      basis of the Purchase Price in effect prior to such adjustment; provided,
      however, that the Company will deliver to such holder a due bill or other
      appropriate instrument evidencing such holder's right to receive such
      additional shares (fractional or otherwise) or securities upon the
      occurrence of the event requiring such adjustment.

            (m)   Anything in this SECTION 11 to the contrary notwithstanding,
      the Company will be entitled to make such reductions in the Purchase
      Price, in addition to those adjustments expressly required by this SECTION
      11, as and to the extent that, in its good faith judgment, the Board of
      Directors of the Company determines it to be advisable in order that any
      (i) consolidation or subdivision of the Preferred Stock, (ii) issuance
      wholly for cash of any shares of Preferred Stock at less than the current
      market price, (iii) issuance wholly for cash of shares of Preferred Stock
      or securities that by their terms are convertible into or exchangeable for
      shares of Preferred Stock, (iv) stock dividends, or (v) issuance of
      rights, options, or warrants referred to in this SECTION 11, hereafter
      made by the Company to holders of its Preferred Stock will not be taxable
      to such stockholders.

            (n)   The Company covenants and agrees that it will not, at any time
      after the Distribution Date, (i) consolidate with any other Person (other
      than a Subsidiary of the Company in a transaction that complies with
      SECTION 11(o)), (ii) merge with, from, or into any other Person (other
      than a Subsidiary of the Company in a transaction that complies with
      SECTION 11(o)), or (iii) sell or transfer (or permit any Subsidiary to
      sell or transfer), in one transaction, or a series of related
      transactions, assets or earning power aggregating more than 



                                      23
<PAGE>

      50% of the assets or earning power of the Company and its Subsidiaries 
      (taken as a whole) to any other Person or Persons (other than the 
      Company or any of its Subsidiaries in one or more transactions each of 
      which complies with SECTION 11(o)), if (x) at the time of or 
      immediately after such consolidation, merger, sale, or transfer, there 
      are any rights, warrants, or other instruments or securities 
      outstanding or agreements in effect that could reasonably be expected 
      to substantially diminish or otherwise eliminate the benefits intended 
      to be afforded by the Rights or (y) prior to, simultaneously with, or 
      immediately after, such consolidation, merger, sale, or transfer, the 
      stockholders of the Person that constitutes, or would constitute, the 
      "PRINCIPAL PARTY" for purposes of SECTION 13(a) has received a 
      distribution of Rights previously owned by such Person or any of its 
      Affiliates and Associates.

            (o)   The Company covenants and agrees that, after the Distribution
      Date, it will not, except as permitted by SECTION 23 or SECTION 26, take
      (or permit any Subsidiary to take) any action if at the time such action
      is taken it is reasonably foreseeable that such action will diminish
      substantially or otherwise eliminate the benefits intended to be afforded
      by the Rights.

            (p)   Anything in this Agreement to the contrary notwithstanding, in
      the event that the Company at any time after the Rights Dividend
      Declaration Date and prior to the Distribution Date (i) declares a
      dividend on the outstanding shares of Common Stock payable in shares of
      Common Stock, (ii) subdivides the outstanding shares of Common Stock, or
      (iii) combines the outstanding shares of Common Stock into a smaller
      number of shares, the number of Rights associated with each share of
      Common Stock then outstanding, or issued or delivered thereafter but prior
      to the Distribution Date, will be proportionately adjusted so that the
      number of Rights thereafter associated with each share of Common Stock
      following any such event will equal the result obtained by multiplying the
      number of Rights associated with each share of Common Stock immediately
      prior to such event by a fraction the numerator of which is the total
      number of shares of Common Stock outstanding immediately prior to the
      occurrence of the event and the denominator of which is the total number
      of shares of Common Stock outstanding immediately following the occurrence
      of such event.

            (q)   In the event that the Rights become exercisable following a
      Section 11(a)(ii) Event, the Company, by action of the Board of Directors,
      may permit the Rights, subject to SECTION 7(e), to be exercised for 50% of
      the shares of Common Stock (or cash or other securities or assets to be
      substituted for the Adjustment Shares pursuant to SECTION 11(a)(iii)) that
      would otherwise be purchasable under SECTION 11(a) in consideration of the
      surrender to the Company of the Rights so exercised and without other
      payment of the Purchase Price.  Rights exercised under this SECTION 11(q)
      will be deemed to have been exercised in full and will be cancelled.



                                      24
<PAGE>

      Section 12. CERTIFICATE OF ADJUSTED PURCHASE PRICE OR NUMBER OF SHARES.
Whenever an adjustment is made as provided in SECTION 11 or SECTION 13, the
Company will (a) promptly prepare a certificate setting forth such adjustment
and a brief statement of the facts accounting for such adjustment, (b) promptly
file with the Rights Agent, and with each transfer agent for the Preferred Stock
and the Common Stock, a copy of such certificate, and (c) mail a brief summary
thereof to each holder of a Rights Certificate (or, if prior to the Distribution
Date, to each holder of a certificate representing shares of Common Stock) in
accordance with SECTION 25. The Rights Agent will be fully protected in relying
on any such certificate and on any adjustment contained in such certificate.

      Section 13. CONSOLIDATION, MERGER, OR SALE OR TRANSFER OF ASSETS OR
EARNING POWER.

            (a)   In the event that, following the Stock Acquisition Date,
      directly or indirectly, (x) the Company consolidates with, or merges from,
      with, or into, any other Person (other than a Subsidiary of the Company in
      a transaction that complies with SECTION 11(o)), and the Company is not
      the continuing or surviving Person of such consolidation or merger; (y)
      any Person (other than a Subsidiary of the Company in a transaction that
      complies with SECTION 11(o)) consolidates with, or merges from, with, or
      into, the Company, and the Company is the continuing or surviving
      corporation of such consolidation or merger and, in connection with such
      consolidation or merger, all or part of the outstanding shares of Common
      Stock of the Company is changed into or exchanged for stock or other
      securities of any other Person or cash or any other property; or (z) the
      Company sells or otherwise transfers (or one or more of its Subsidiaries
      sells or otherwise transfers), in one transaction or a series of related
      transactions, assets or earning power aggregating more than 50% of the
      assets or earning power of the Company and its Subsidiaries (taken as a
      whole) to any Person or Persons (other than the Company or any Subsidiary
      of the Company in one or more transactions each of which complies with
      SECTION 11(o)), then, and in each such case, proper provision will be made
      so that (i) each holder of a Right, except as provided in SECTION 7(e) or
      SECTION 13(d), will thereafter have the right to receive, upon the
      exercise of such Right at the then current Purchase Price in accordance
      with the terms of this Agreement, such number of validly authorized and
      issued, fully paid, nonassessable, and freely tradable shares of Common
      Stock of the Principal Party (as defined below), not subject to any liens,
      encumbrances, preemptive rights, rights of first refusal, or other adverse
      claims, as are equal to the result obtained by (1) multiplying the then
      current Purchase Price by the number of one one-thousandths of a share of
      Preferred Stock for which a Right is exercisable immediately prior to 
      the first occurrence of a Section 13 Event (or, if a Section 11(a)(ii) 
      Event has occurred prior to the first occurrence of a Section 13 Event, 
      multiplying the number of such one one-thousandths of a share for which 
      a Right was exercisable immediately prior to 


                                      25
<PAGE>

      the first occurrence of a Section 11(a)(ii) Event by the Purchase Price 
      in effect immediately prior to such first occurrence), and dividing that 
      product (which, following the first occurrence of a Section 13 Event, 
      will be referred to as the "PURCHASE PRICE" for each Right and for all 
      purposes of this Agreement) by (2) 50% of the Current Market Price 
      (determined pursuant to SECTION 11(d)(i)) per share of the Common Stock 
      of such Principal Party on the date of consummation of such Section 13 
      Event; (ii) such Principal Party will thereafter be liable for, and will 
      assume, by virtue of such Section 13 Event, all the obligations and duties
      of the Company pursuant to this Agreement; (iii) the term "COMPANY" will 
      thereafter be deemed to refer to such Principal Party, it being 
      specifically intended that the provisions of SECTION 11 will apply only 
      to such Principal Party following the first occurrence of a Section 13 
      Event; (iv) such Principal Party will take such steps (including, but 
      not limited to, the reservation of a sufficient number of shares of its 
      Common Stock) in connection with the consummation of any such 
      transaction as may be necessary to assure that the provisions of this 
      Agreement will thereafter be applicable, as nearly as may be, in 
      relation to its shares of Common Stock thereafter deliverable upon the 
      exercise of the Rights; and (v) the provisions of SECTION 11(a)(ii) 
      will be of no effect following the first occurrence of any Section 13 
      Event.

            (b)   "PRINCIPAL PARTY" means

                  (i)   in the case of any transaction described in CLAUSE (x) 
            or (y) of the first sentence of SECTION 13(a), the Person that is 
            the issuer of any securities into which shares of Common Stock of 
            the Company are converted in such merger or consolidation, and if no
            securities are so issued, the Person that is the other party to such
            merger or consolidation; and

                  (ii)  in the case of any transaction described in CLAUSE (z) 
            of the first sentence of SECTION 13(a), the Person that is the party
            receiving the greatest portion of the assets or earning power
            transferred pursuant to such transaction or transactions;

            provided, however, that in any such case, (1) if the Common Stock 
            of such Person is not at such time and has not been continuously 
            over the preceding twelve (12) month period registered under 
            Section  12 of the Exchange Act, and such Person is a direct or 
            indirect Subsidiary of another Person the Common Stock of which 
            is and has been so registered, "PRINCIPAL PARTY" will refer to 
            such other Person; and (2) in case such Person is a Subsidiary, 
            directly or indirectly, of more than one Person, the Common 
            Stocks of two or more of which are and have been so registered, 
            "PRINCIPAL PARTY" will refer to whichever of such Persons is the 
            issuer of the Common Stock having the greatest aggregate market 
            value.



                                      26
<PAGE>

            (c)   The Company will not consummate any such consolidation, 
      merger, sale, or transfer unless the Principal Party has a sufficient 
      number of authorized shares of its Common Stock that have not been 
      issued or reserved for issuance to permit the exercise in full of the 
      Rights in accordance with this SECTION 13 and unless prior thereto the 
      Company and such Principal Party have executed and delivered to the 
      Rights Agent a supplemental agreement providing for the Principal Party 
      to assume and perform the terms set forth in SECTIONS 13(a) and (b) and 
      further providing that, as soon as practicable after the date of any 
      consolidation, merger, or transfer mentioned in SECTION 13(a), the 
      Principal Party will

                  (i)   prepare and file a registration statement under the 
            Act, with respect to the Rights and the securities purchasable 
            upon exercise of the Rights on an appropriate form, and will 
            cause such registration statement to (A) become effective as soon 
            as practicable after such filing and (B) remain effective (with a
            prospectus at all times meeting the requirements of the Act) until
            the Expiration Date; and

                  (ii)  will deliver to holders of the Rights historical 
            financial statements for the Principal Party and each of its 
            Affiliates that comply in all respects with the requirements for 
            registration on Form 10 under the Exchange Act.

The provisions of this SECTION 13 will similarly apply to successive mergers,
consolidations, and sales or other transfers. In the event that a Section 13
Event occurs at any time after the occurrence of a Section 11(a)(ii) Event, the
Rights that have not theretofore been exercised will thereafter become
exercisable in the manner described in SECTION 13(a).

            (d)   In the event that the Rights become exercisable under SECTION
      13(a), the Company, by action of the Board of Directors, may agree with
      the Principal Party that the Principal Party may permit the Rights to be
      exercised for 50% of the Common Shares of the Principal Party that would
      otherwise be purchasable under SECTION 13(a), in consideration of the
      surrender to the Principal Party, as the successor to the Company under
      SECTION 13(a)(ii), of the Rights so exercised and without other payment of
      the Purchase Price.  Rights exercised under this SECTION 13(d) will be
      deemed to have been exercised in full and cancelled.

      Section 14.  FRACTIONAL RIGHTS AND FRACTIONAL SHARES.

            (a)   The Company will not be required to issue fractions of Rights,
      except prior to the Distribution Date as provided in SECTION 11(p), or to
      distribute Rights Certificates that evidence fractional Rights. In lieu of
      such fractional 



                                      27
<PAGE>

      Rights, there will be paid to the registered holders of the Rights 
      Certificates with regard to which such fractional Rights would 
      otherwise be issuable, an amount in cash equal to the same fraction of 
      the current market value of a whole Right. For purposes of this SECTION 
      14(a), the current market value of a whole Right will be the closing 
      price of the Rights for the Trading Day immediately prior to the date 
      on which such fractional Rights would have been otherwise issuable. The 
      closing price of the Rights for any day will be the last sale price, 
      regular way, or, in case no such sale takes place on such day, the 
      average of the closing bid and asked prices, regular way, in either 
      case as reported in the principal consolidated transaction reporting 
      system with respect to securities listed or admitted to trading on the 
      New York Stock Exchange or, if the Rights are not listed or admitted to 
      trading on the New York Stock Exchange, as reported in the principal 
      consolidated transaction reporting system with respect to securities 
      listed on the principal national securities exchange on which the 
      Rights are listed or admitted to trading, or if the Rights are not 
      listed or admitted to trading on any national securities exchange, the 
      last quoted price or, if not so quoted, the average of the high bid and 
      low asked prices in the over-the-counter market, as reported by NASDAQ 
      or such other system then in use or, if on any such date the Rights are 
      not quoted by any such organization, the average of the closing bid and 
      asked prices as furnished by a professional market maker making a 
      market in the Rights selected by the Board of Directors. If on any such 
      date no such market maker is making a market in the Rights the fair 
      value of the Rights on such date as conclusively determined in good 
      faith by the Board of Directors will be used.

            (b)   The Company will not be required to issue fractions of shares
      of Preferred Stock (other than fractions that are integral multiples of
      one one-thousandth of a share of Preferred Stock) upon exercise of the
      Rights or to distribute certificates that evidence fractional shares of
      Preferred Stock (other than fractions that are integral multiples of one
      one-thousandth of a share of Preferred Stock). In lieu of fractional
      shares of Preferred Stock that are not integral multiples of one
      one-thousandth of a share of Preferred Stock, the Company may pay to the
      registered holders of Rights Certificates at the time such Rights are
      exercised as provided in this Agreement an amount in cash equal to the
      same fraction of the current market value of one one-thousandth of a share
      of Preferred Stock. For purposes of this SECTION 14(b), the current market
      value of one one-thousandth of a share of Preferred Stock will be one
      one-thousandth of the closing price of a share of Preferred Stock (as
      determined pursuant to SECTION 11(d)(ii)) for the Trading Day immediately
      prior to the date of such exercise.

            (c)   Following the occurrence of a Triggering Event, the Company
      will not be required to issue fractions of shares of Common Stock upon
      exercise of the Rights or to distribute certificates that evidence
      fractional shares of Common Stock. In lieu of fractional shares of Common
      Stock, the Company may pay to 



                                      28
<PAGE>

      the registered holders of Rights Certificates at the time such Rights 
      are exercised as provided in this Agreement an amount in cash equal to 
      the same fraction of the current market value of one share of Common 
      Stock. For purposes of this SECTION 14(c), the current market value of 
      one share of Common Stock will be the Current Market Value of one share 
      of Common Stock (as determined pursuant to SECTION 11(d)(i)) for the 
      Trading Day immediately prior to the date of such exercise.

            (d)   The holder of a Right, by the acceptance of the Rights,
      expressly waives the right to receive any fractional Rights or any
      fractional shares upon exercise of a Right, except as permitted by this
      SECTION 14.

      Section 15.  RIGHTS OF ACTION. All rights of action in respect of this
Agreement are vested in the respective registered holders of the Rights
Certificates (and, prior to the Distribution Date, the registered holders of the
Common Stock); and any registered holder of any Rights Certificate (or, prior to
the Distribution Date, of the Common Stock), without the consent of the Rights
Agent or of the holder of any other Rights Certificate (or, prior to the
Distribution Date, of the Common Stock), may, in its own behalf and for its own
benefit, enforce, and may institute and maintain any suit, action, or proceeding
against the Company to enforce, or otherwise act in respect of, its right to
exercise the Rights evidenced by such Rights Certificate in the manner provided
in such Rights Certificate and in this Agreement. Without limiting the foregoing
or any remedies available to the holders of Rights, it is specifically
acknowledged that the holders of Rights would not have an adequate remedy at law
for any breach of this Agreement and will be entitled to specific performance of
the obligations under this Agreement and injunctive relief against actual or
threatened violations of the obligations under this Agreement of any Person
subject to this Agreement.

      Section 16. AGREEMENT OF RIGHTS HOLDERS. Every holder of a Right by
accepting the Rights consents and agrees with the Company and the Rights Agent
and with every other holder of a Right that:

            (a)   prior to the Distribution Date, the Rights will be
      transferable only in connection with the transfer of Common Stock;

            (b)   after the Distribution Date, the Rights Certificates are
      transferable only on the registry books of the Rights Agent if surrendered
      at the principal office or offices of the Rights Agent designated for such
      purposes, duly endorsed or accompanied by a proper instrument of transfer,
      and with the appropriate forms and certificates fully executed;

            (c)   subject to SECTION 6(a) and SECTION 7(f), the Company and the
      Rights Agent may deem and treat the person in whose name a Rights
      Certificate (or, prior to the Distribution Date, the associated Common
      Stock certificate) is registered as the absolute owner of the Rights
      evidenced thereby 



                                      29
<PAGE>

      (notwithstanding any notations of ownership or writing on the Rights 
      Certificates or the associated Common Stock certificate made by anyone 
      other than the Company or the Rights Agent) for all purposes 
      whatsoever, and neither the Company nor the Rights Agent, subject to 
      the last sentence of SECTION 7(e), will be required to be affected by 
      any notice to the contrary; and

            (d)   notwithstanding anything in this Agreement to the contrary,
      neither the Company nor the Rights Agent will have any liability to any
      holder of a Right or other Person as a result of its inability to perform
      any of its obligations under this Agreement by reason of any preliminary
      or permanent injunction or other order, decree, or ruling issued by a
      court of competent jurisdiction or by a governmental, regulatory, or
      administrative agency or commission, or any statute, rule, regulation, or
      executive order promulgated or enacted by any governmental authority,
      prohibiting or otherwise restraining performance of such obligation;
      provided, however, the Company will use its reasonable best efforts to
      have any such order, decree, or ruling lifted or otherwise overturned as
      soon as possible.

      Section 17.  RIGHTS CERTIFICATE HOLDER NOT DEEMED A STOCKHOLDER. No
holder, as such, of any Rights Certificate will be entitled to vote or receive
dividends or be deemed for any purpose the holder of the number of one
one-thousandths of a share of Preferred Stock or any other securities of the
Company that may at any time be issuable on the exercise of the Rights
represented thereby, nor will anything contained in this Agreement or in any
Rights Certificate be construed to confer upon the holder of any Rights
Certificate, as such, any of the rights of a stockholder of the Company or any
right to vote for the election of directors or upon any matter submitted to
stockholders, or to give or withhold consent to any corporate action, or to
receive notice of meetings or other actions affecting stockholders (except as
provided in SECTION 24), or to receive dividends or subscription rights, or
otherwise, until the Right or Rights evidenced by such Rights Certificate have
been exercised in accordance with the provisions of this Agreement.

      Section 18.  CONCERNING THE RIGHTS AGENT.

            (a)   The Company agrees to pay to the Rights Agent reasonable
      compensation for all services rendered by it under this Agreement and,
      from time to time, on demand of the Rights Agent, its reasonable expenses
      and counsel fees and disbursements and other disbursements incurred in the
      administration and execution of this Agreement and the exercise and
      performance of its duties under this Agreement. The Company also agrees to
      indemnify the Rights Agent for, and to hold it harmless against, any loss,
      liability, or expense, incurred without negligence, bad faith, or willful
      misconduct on the part of the Rights Agent, for anything done or omitted
      to be done by the Rights Agent in connection with the acceptance and
      administration of this Agreement, including, without limitation, the costs
      and expenses of defending against any claim of 



                                      30
<PAGE>

      liability.  In no case will the Rights Agent be liable for special, 
      indirect, incidental, or consequential loss or damages of any kind 
      whatsoever, even if the Rights Agent has been advised or is otherwise 
      aware of the likelihood of such loss or damage.

            (b)   The Rights Agent will be protected and will incur no liability
      for or in respect of any action taken, suffered, or omitted by it in
      connection with its administration of this Agreement in reliance upon any
      Rights Certificate or certificate for Common Stock or for other securities
      of the Company, instrument of assignment or transfer, power of attorney,
      endorsement, affidavit, letter, notice, direction, consent, certificate,
      statement, or other paper or document believed by it to be genuine and to
      be signed, executed, and, where necessary, verified or acknowledged, by
      the proper Person or Persons.

      Section 19. MERGER OR CONSOLIDATION OR CHANGE OF NAME OF RIGHTS AGENT.

            (a)   Any Person into or with which the Rights Agent or any
      successor Rights Agent may be merged or with which it may be consolidated,
      or any Person resulting from any merger or consolidation to which the
      Rights Agent or any successor Rights Agent is a party, or any corporation
      succeeding to the corporate trust or shareholder services business of the
      Rights Agent or any successor Rights Agent, will be the successor to the
      Rights Agent under this Agreement without the execution or filing of any
      paper or any further act on the part of any of the parties to this
      Agreement; provided, however, that such corporation would be eligible for
      appointment as a successor Rights Agent under the provisions of SECTION
      21. In case at the time such successor Rights Agent succeeds to the agency
      created by this Agreement, any of the Rights Certificates have been
      countersigned but not delivered, any such successor Rights Agent may adopt
      the countersignature of a predecessor Rights Agent and deliver such Rights
      Certificates so countersigned; and in case at that time any of the Rights
      Certificates have not been countersigned, any successor Rights Agent may
      countersign such Rights Certificates either in the name of the predecessor
      or in the name of the successor Rights Agent; and in all such cases such
      Rights Certificates will have the full force provided in the Rights
      Certificates and in this Agreement.

            (b)   In case at any time the name of the Rights Agent is changed
      and at such time any of the Rights Certificates have been countersigned
      but not delivered, the Rights Agent may adopt the countersignature under
      its prior name and deliver Rights Certificates so countersigned; and in
      case at that time any of the Rights Certificates have not been
      countersigned, the Rights Agent may countersign such Rights Certificates
      either in its prior name or in its changed name, and in all such cases
      such Rights Certificates will have the full force provided in the Rights
      Certificates and in this Agreement.



                                      31
<PAGE>

      Section 20. DUTIES OF RIGHTS AGENT. The Rights Agent undertakes the duties
and obligations imposed by this Agreement upon the following terms and
conditions, by all of which the Company and the holders of Rights Certificates,
by their acceptance of such Rights Certificates, will be bound:

            (a)   The Rights Agent may consult with legal counsel (who may be
      legal counsel for the Company), and the opinion of such counsel will be
      full and complete authorization and protection to the Rights Agent as to
      any action taken or omitted by it in good faith and in accordance with
      such opinion.

            (b)   Whenever in the performance of its duties under this Agreement
      the Rights Agent deems it necessary or desirable that any fact or matter
      (including, without limitation, the identity of any Acquiring Person and
      the determination of "Current Market Price") be proved or established by
      the Company prior to taking or suffering any action under this Agreement,
      such fact or matter (unless other evidence in respect of such fact or
      matter is specifically prescribed in this Agreement) may be deemed to be
      conclusively proved and established by a certificate signed by the
      Chairman of the Board, the Chief Executive Officer, the Chief Operating
      Officer, the President, any Vice President, the Treasurer, any Assistant
      Treasurer, the Secretary, or any Assistant Secretary of the Company and
      delivered to the Rights Agent; and such certificate will be full
      authorization to the Rights Agent for any action taken or suffered in good
      faith by it under the provisions of this Agreement in reliance upon such
      certificate.

            (c)   The Rights Agent will be liable under this Agreement only for
      its own gross negligence, bad faith or willful misconduct.

            (d)   The Rights Agent will not be liable for or by reason of any of
      the statements of fact or recitals contained in this Agreement or in the
      Rights Certificates or be required to verify the same (except as to its
      countersignature on such Rights Certificates), but all such statements and
      recitals are and will be deemed to have been made by the Company only.

            (e)    The Rights Agent will not be under any responsibility in
      respect of the validity of this Agreement or the execution and delivery of
      this Agreement (except the due execution of this Agreement by the Rights
      Agent) or in respect of the validity or execution of any Rights
      Certificate (except its countersignature); nor will it be responsible for
      any breach by the Company of any covenant or condition contained in this
      Agreement or in any Rights Certificate; nor will it be responsible for any
      adjustment required under the provisions of SECTION 11 or SECTION 13, or
      responsible for the manner, method, or amount of any such adjustment or
      the ascertaining of the existence of facts that would require any such
      adjustment (except with respect to the exercise of Rights evidenced by
      Rights Certificates after actual notice of any such adjustment); nor will
      it by any 



                                      32
<PAGE>

      act under this Agreement be deemed to make any representation or
      warranty as to the authorization or reservation of any shares of Common
      Stock or Preferred Stock to be issued pursuant to this Agreement or any
      Rights Certificate or as to whether any shares of Common Stock or
      Preferred Stock will, when so issued, be validly authorized or issued,
      fully paid, or nonassessable.

            (f)    The Company agrees that it will perform, execute,
      acknowledge, and deliver or cause to be performed, executed, acknowledged,
      and delivered all such further and other acts, instruments, and assurances
      as may reasonably be required by the Rights Agent for the carrying out or
      performing by the Rights Agent of the provisions of this Agreement.

            (g)   The Rights Agent is hereby authorized and directed to accept
      instructions with respect to the performance of its duties under this
      Agreement from the Chairman of the Board, the Chief Executive Officer, the
      Chief Operating Officer, the President, any Vice President, the Secretary,
      any Assistant Secretary, the Treasurer, or any Assistant Treasurer of the
      Company, and to apply to such officers for advice or instructions in
      connection with its duties, and it will not be liable for any action taken
      or suffered to be taken by it in good faith in accordance with
      instructions of any such officer.

            (h)   The Rights Agent and any stockholder, director, officer, or
      employee of the Rights Agent may buy, sell, or deal in any of the Rights
      or other securities of the Company or become pecuniarily interested in any
      transaction in which the Company may be interested, contract with or lend
      money to the Company, or otherwise act as fully and freely as though it
      were not Rights Agent under this Agreement. Nothing in this Agreement will
      preclude the Rights Agent from acting in any other capacity for the
      Company or for any other Person.

            (i)   The Rights Agent may execute and exercise any of the rights or
      powers vested by this Agreement in it or perform any duty under this
      Agreement either itself or by or through its attorneys or agents, and the
      Rights Agent will not be answerable or accountable for any act, default,
      neglect, or misconduct of any such attorneys or agents or for any loss to
      the Company resulting from any such act, default, neglect, or misconduct;
      provided, however, reasonable care was exercised in the selection and
      continued employment of such Person.

            (j)   No provision of this Agreement will require the Rights Agent
      to expend or risk its own funds or otherwise incur any financial liability
      in the performance of any of its duties under this Agreement or in the
      exercise of its rights if there are reasonable grounds for believing that
      repayment of such funds or adequate indemnification against such risk or
      liability is not reasonably assured to it.



                                      33
<PAGE>

            (k)   If, with respect to any Rights Certificate surrendered to the
      Rights Agent for exercise or transfer, the certificate attached to the
      form of assignment or form of election to purchase, as the case may be,
      has either not been completed or indicates an affirmative response to
      clause 1 or 2 of such certificate, the Rights Agent will not take any
      further action with respect to such requested exercise of transfer without
      first consulting with the Company.

      Section 21. CHANGE OF RIGHTS AGENT. The Rights Agent or any successor
Rights Agent may resign and be discharged from its duties under this Agreement
upon thirty (30) days' notice in writing mailed to the Company, and to each
transfer agent of the Common Stock and Preferred Stock, by registered or
certified mail, and to the holders of the Rights Certificates by first-class
mail. The Company may remove the Rights Agent or any successor Rights Agent upon
thirty (30) days' notice in writing, mailed to the Rights Agent or successor
Rights Agent, as the case may be, and to each transfer agent of the Common Stock
and Preferred Stock, by registered or certified mail, and to the holders of the
Rights Certificates by first-class mail. If the Rights Agent resigns or is
removed or otherwise becomes incapable of acting, the Company will appoint a
successor to the Rights Agent. If the Company fails to make such appointment
within a period of thirty (30) days after giving notice of such removal or after
it has been notified in writing of such resignation or incapacity by the
resigning or incapacitated Rights Agent or by the holder of a Rights Certificate
(who will, with such notice, submit such holder's Rights Certificate for
inspection by the Company), then any registered holder of any Rights Certificate
may apply to any court of competent jurisdiction for the appointment of a new
Rights Agent. Any successor Rights Agent, whether appointed by the Company or by
such a court, will be a corporation organized and doing business under the laws
of the United States or a State of the United States, in good standing, that is
authorized under such laws to exercise corporate trust powers and is subject to
supervision or examination by federal or state authority and that has at the
time of its appointment as Rights Agent a combined capital and surplus of at
least $100,000,000. After appointment, the successor Rights Agent will be vested
with the same powers, rights, duties, and responsibilities as if it had been
originally named as Rights Agent without further act or deed, except that the
predecessor Rights Agent will deliver and transfer to the successor Rights Agent
any property at the time held by it under this Agreement and execute and deliver
any further assurance, conveyance, act, or deed necessary for the purpose. Not
later than the effective date of any such appointment, the Company will file
notice of such appointment in writing with the predecessor Rights Agent and each
transfer agent of the Common Stock and the Preferred Stock, and mail a notice of
such appointment in writing to the registered holders of the Rights
Certificates. Failure to give any notice provided for in this SECTION 21,
however, or any defect in such notice, will not affect the legality or validity
of the resignation or removal of the Rights Agent or the appointment of the
successor Rights Agent, as the case may be.

      Section 22. ISSUANCE OF NEW RIGHTS CERTIFICATES. Notwithstanding any of
the provisions of this Agreement or of the Rights to the contrary, the Company
may, in its 



                                      34
<PAGE>

discretion, issue new Rights Certificates evidencing Rights in such form as 
may be approved by its Board of Directors to reflect any adjustment or change 
in the Purchase Price and the number or kind or class of shares or other 
securities or property purchasable under the Rights Certificates made in 
accordance with the provisions of this Agreement. In addition, in connection 
with the issuance or sale of shares of Common Stock following the 
Distribution Date and prior to the redemption or expiration of the Rights, 
the Company (a) will, with respect to shares of Common Stock so issued or 
sold pursuant to the exercise of stock options or under any employee plan or 
arrangement, granted or awarded as of the Distribution Date, or upon the 
exercise, conversion, or exchange of securities issued by the Company, and 
(b) may, in any other case, if deemed necessary or appropriate by the Board 
of Directors of the Company, issue Rights Certificates representing the 
appropriate number of Rights in connection with such issuance or sale; 
provided, however, that (y) no such Rights Certificate will be issued if, and 
to the extent that, the Company is advised by counsel that such issuance 
would create a significant risk of material adverse tax consequences to the 
Company or the Person to whom such Rights Certificate would be issued, and 
(z) no such Rights Certificate will be issued if, and to the extent that, 
appropriate adjustment has otherwise been made in lieu of the issuance of 
such Rights Certificate.

      Section 23. REDEMPTION AND TERMINATION. The Company may, at its option, 
by action of its Board of Directors at any time prior to the earlier of (i) 
the Close of Business on the tenth day following the Stock Acquisition Date 
(or, if the Stock Acquisition Date has occurred prior to the Record Date, the 
Close of Business on the tenth day following the Record Date), or (ii) the 
Final Expiration Date, redeem all but not less than all the then outstanding 
Rights at a redemption price of $0.001 per Right, as such amount may be 
appropriately adjusted to reflect any stock split, stock dividend, or similar 
transaction occurring after the date of this Agreement (such redemption price 
being referred to as the "REDEMPTION PRICE"). Notwithstanding anything 
contained in this Agreement to the contrary, the Rights will not be 
exercisable after the first occurrence of a Section 11(a)(ii) Event except 
during the period that the Company's right of redemption under this Agreement 
has expired. The Company may, at its option, pay the Redemption Price, in 
cash, shares of Common Stock (based on the Current Market Price as defined in 
SECTION 11(d)(i), of the Common Stock at the time of redemption) or any other 
form of consideration deemed appropriate by the Board of Directors. 
Immediately upon the action of the Board of Directors of the Company ordering 
the redemption of the Rights, evidence of which has been filed with the 
Rights Agent and without any further action and without any notice, the right 
to exercise the Rights will terminate and the only right thereafter of the 
holders of Rights will be to receive the Redemption Price for each Right so 
held. Promptly after the action of the Board of Directors ordering the 
redemption of the Rights, the Company will give notice of such redemption to 
the Rights Agent and the holders of the then outstanding Rights by mailing 
such notice to all such holders at each holder's last address as it appears 
upon the registry books of the Rights Agent or, prior to the Distribution 
Date, on the registry books of the transfer agent for the Common Stock. Any 
notice that is mailed in 



                                      35
<PAGE>

the manner in this Agreement provided will be deemed given, whether or not 
the holder receives the notice. Each such notice of redemption will state the 
method by which the payment of the Redemption Price will be made.

      Section 24. NOTICE OF CERTAIN EVENTS.

            (a)   In case the Company proposes, at any time after the
      Distribution Date, (i) to pay any dividend payable in stock of any class
      to the holders of Preferred Stock or to make any other distribution to the
      holders of Preferred Stock (other than a regular quarterly cash dividend
      out of earnings or retained earnings of the Company); (ii) to offer to the
      holders of Preferred Stock rights or warrants to subscribe for or to
      purchase any additional shares of Preferred Stock or shares of stock of
      any class or any other securities, rights, or options; (iii) to effect any
      reclassification of its Preferred Stock (other than a reclassification
      involving only the subdivision of outstanding shares of Preferred Stock);
      (iv) to effect any consolidation or merger from, into, or with any other
      Person (other than a Subsidiary of the Company in a transaction that
      complies with SECTION 11(o)), or to effect any sale or other transfer (or
      to permit one or more of its Subsidiaries to effect any sale or other
      transfer), in one transaction or a series of related transactions, of more
      than 50% of the assets or earning power of the Company and its
      Subsidiaries (taken as a whole) to any other Person or Persons (other than
      the Company or any of its Subsidiaries in one or more transactions each of
      which complies with SECTION 11(o)); or (v) to effect the liquidation,
      dissolution or winding up of the Company, then, in each such case, the
      Company will give to each holder of a Rights Certificate, to the extent
      feasible and in accordance with SECTION 25, a notice of such proposed
      action, which will specify the record date for the purposes of such stock
      dividend, distribution of rights or warrants, or the date on which such
      reclassification, consolidation, merger, sale, transfer, liquidation,
      dissolution, or winding up is to take place and the date of participation
      therein by the holders of the shares of Preferred Stock, if any such date
      is to be fixed, and such notice will be so given in the case of any action
      covered by CLAUSE (i) or (ii) above at least twenty (20) days prior to the
      record date for determining holders of the shares of Preferred Stock for
      purposes of such action, and in the case of any such other action, at
      least twenty (20) days prior to the date of the taking of such proposed
      action or the date of participation in such proposed action by the holders
      of the shares of Preferred Stock, whichever is the earlier.

            (b)   In case any of the events set forth in SECTION 11(a)(ii)
      occurs, then, in any such case, (i) the Company will as soon as
      practicable give to each holder of a Rights Certificate, to the extent
      feasible and in accordance with SECTION 25, a notice of the occurrence of
      such event, which will specify the event and the consequences of the event
      to holders of Rights under SECTION 11(a)(ii), and (ii) all references in
      SECTION 24(a) to Preferred Stock will be deemed thereafter to refer to
      Common Stock or, if appropriate, other securities.



                                      36
<PAGE>

      Section 25.  NOTICES. Notices or demands authorized by this Agreement 
to be given or made by the Rights Agent or by the holder of any Rights 
Certificate to or on the Company will be sufficiently given or made if sent 
by first-class mail, postage prepaid, addressed (until another address is 
filed in writing with the Rights Agent) as follows:

                        Aegis Communications Group, Inc.
                        7880 Bent Branch Drive, Suite 150
                        Irving, Texas  75063
                        Attention:  Chief Executive Officer

                        with a copy to:

                        Hughes & Luce, L.L.P.
                        1717 Main Street
                        Suite 2800
                        Dallas, Texas  75201
                        Attention:  Ken Hawari

      Subject to the provisions of SECTION 21, any notice or demand 
authorized by this Agreement to be given or made by the Company or by the 
holder of any Rights Certificate to or on the Rights Agent will be 
sufficiently given or made if sent by first-class mail, postage prepaid, 
addressed (until another address is filed in writing with the Company) as 
follows:

                        Harris and Savings Bank
                        P.O. Box 755
                        Chicago, Illinois 60690

                        Attention:  Carol McFarland

      Notices or demands authorized by this Agreement to be given or made by 
the Company or the Rights Agent to the holder of any Rights Certificate (or, 
if prior to the Distribution Date, to the holder of certificates representing 
shares of Common Stock) will be sufficiently given or made if sent by 
first-class mail, postage prepaid, addressed to such holder at the address of 
such holder as shown on the registry books of the Company.

      Section 26. SUPPLEMENT AND AMENDMENTS. Prior to the Distribution Date 
and subject to the penultimate sentence of this SECTION 26, the Company and 
the Rights Agent will, if the Company so directs, supplement or amend any 
provision of this Agreement without the approval of any holders of 
certificates representing shares of Common Stock. From and after the 
Distribution Date and subject to the penultimate sentence of this SECTION 26, 
the Company and the Rights Agent will, if the Company so 

                                       37
<PAGE>

directs, supplement or amend this Agreement without the approval of any 
holders of Rights Certificates in order (i) to cure any ambiguity, (ii) to 
correct or supplement any provision contained in this Agreement that may be 
defective or inconsistent with any other provision in this Agreement, (iii) 
to shorten or lengthen any time period under this Agreement, or (iv) to 
change or supplement the provisions under this Agreement in any manner that 
the Company may deem necessary or desirable and that will not adversely 
affect the interests of the holders of Rights Certificates (other than an 
Acquiring Person or an Affiliate or Associate of an Acquiring Person); 
provided, however, this Agreement may not be supplemented or amended to 
lengthen, pursuant to CLAUSE (iii) of this sentence, (A) a time period 
relating to when the Rights may be redeemed at such time as the Rights are 
not then redeemable, or (B) any other time period unless such lengthening is 
for the purpose of protecting, enhancing, or clarifying the rights of, or the 
benefits to, the holders of Rights. Upon the delivery of a certificate from 
an appropriate officer of the Company that states that the proposed 
supplement or amendment is in compliance with the terms of this SECTION 26, 
the Rights Agent will execute such supplement or amendment. Notwithstanding 
anything contained in this Agreement to the contrary after the occurrence of 
a Distribution Date, no supplement or amendment will be made that changes the 
Redemption Price, the Final Expiration Date, the Purchase Price or the number 
of one one-thousandths of a share of Preferred Stock for which a Right is 
exercisable. Prior to the Distribution Date, the interests of the holders of 
Rights will be deemed coincident with the interests of the holders of Common 
Stock.

      Section 27. SUCCESSORS. All the covenants and provisions of this 
Agreement by or for the benefit of the Company or the Rights Agent will bind 
and inure to the benefit of their respective successors and assigns under 
this Agreement.

      Section 28. DETERMINATIONS AND ACTIONS BY THE BOARD OF DIRECTORS, ETC. 
For all purposes of this Agreement, any calculation of the number of shares 
of Common Stock outstanding at any particular time, including for purposes of 
determining the particular percentage of such outstanding shares of Common 
Stock of which any Person is the Beneficial Owner, will be made in accordance 
with the last sentence of Rule 13d-3(d)(1)(i) of the General Rules and 
Regulations under the Exchange Act as in effect on the date of this 
Agreement. The Board of Directors of the Company will have the exclusive 
power and authority to administer this Agreement and to exercise all rights 
and powers specifically granted to the Board or to the Company, or as may be 
necessary or advisable in the administration of this Agreement, including, 
without limitation, the right and power to (a) interpret the provisions of 
this Agreement, and (b) make all determinations deemed necessary or advisable 
for the administration of this Agreement (including, without limitation, a 
determination to redeem or not redeem the Rights or to amend the Agreement). 
All such actions, calculations, interpretations and determinations 
(including, for purposes of CLAUSE (y) below, all omissions with respect to 
the foregoing) that are done or made by the Board in good faith, will (x) be 
final, conclusive, and binding on the Company, the Rights Agent, the holders 
of the Rights, and all other Persons, and (y) not subject the Board to any 
liability to the holders of the Rights.

                                       38
<PAGE>

      Section 29. BENEFITS OF THIS AGREEMENT. Nothing in this Agreement will 
be construed to give to any Person other than the Company, the Rights Agent, 
and the registered holders of the Rights Certificates (and, prior to the 
Distribution Date, registered holders of the Common Stock) any legal or 
equitable right, remedy, or claim under this Agreement; and this Agreement 
will be for the sole and exclusive benefit of the Company, the Rights Agent, 
and the registered holders of the Rights Certificates (and, prior to the 
Distribution Date, registered holders of the Common Stock).

      Section 30. SEVERABILITY. If any term, provision, covenant, or 
restriction of this Agreement is held by a court of competent jurisdiction or 
other authority to be invalid, void, or unenforceable, the remainder of the 
terms, provisions, covenants, and restrictions of this Agreement will remain 
in full force and effect and will in no way be affected, impaired, or 
invalidated; provided, however, that notwithstanding anything in this 
Agreement to the contrary, if any such term, provision, covenant, or 
restriction is held by such court or authority to be invalid, void, or 
unenforceable and the Board of Directors of the Company determines in good 
faith that severing the invalid language from this Agreement would adversely 
affect the purpose or effect of this Agreement, the right of redemption set 
forth in SECTION 23 will be reinstated and will not expire until the Close of 
Business on the tenth day following the date of such determination by the 
Board of Directors.

      Section 31. GOVERNING LAW. This Agreement, each Right, and each Rights 
Certificate issued under this Agreement will be deemed to be a contract made 
under the laws of the State of Delaware and for all purposes will be governed 
by and construed in accordance with the laws of such State applicable to 
contracts made and to be performed entirely within such State.

      Section 32. COUNTERPARTS. This Agreement may be executed in any number 
of counterparts and each of such counterparts will for all purposes be deemed 
to be an original, and all such counterparts will together constitute but one 
and the same instrument.

      Section 33. INTERPRETATION. Descriptive headings of the several 
Sections of this Agreement are inserted for convenience only and will not 
control or affect the meaning or construction of any of the provisions of 
this Agreement. References in this Agreement to Sections and Exhibits are 
references to the Sections of and Exhibits to this Agreement unless the 
context requires otherwise.  In this Agreement, the word "or" is not 
exclusive.

      Section 34. ESTABLISHMENT OF FUND FOR DIRECTORS. The Board may, at any 
time it deems appropriate, establish or set aside one or more funds, whether 
in trust, escrow or otherwise (and regardless of whether such fund is 
combined with any other fund established or set aside by the Company), for 
the purpose of assuring that adequate resources are available to the Board of 
Directors in order to enable them to carry out 

                                       39
<PAGE>

their prescribed functions under this Agreement and to fulfill their 
fiduciary obligations to stockholders of the Company.

      Section 35. EXCHANGE.

            (a)   The Company may, at its option, at any time and from time to
      time after the first occurrence of a Section 11(a)(ii) Event, exchange all
      or part of the then outstanding and exercisable Rights (other than Rights
      that have become void as provided in SECTION 7(e)) for one-half the number
      of shares of Common Stock, one-thousandths of a share of Preferred Stock,
      or shares or other units of property for which the Rights are exercisable
      immediately before the time of the action of the Board of Directors to
      exchange the Rights (the "EXCHANGE NUMBER") or any combination thereof as
      determined by the Board.  Notwithstanding the foregoing, the Company will
      not be empowered to effect such exchange at any time after any Person
      (other than the Company, any Subsidiary of the Company, any employee
      benefit plan of the Company, any such Subsidiary or any entity holding
      shares of Common Stock for or pursuant to any such plan), together with
      all Affiliates and Associates of such Person, becomes the Beneficial Owner
      of 50% or more of the shares of Common Stock then outstanding.  The
      exchange of the Rights by the Company may be made effective at such time,
      on such basis and with such conditions as the Board in its sole discretion
      may establish.
      
            (b)   Immediately upon the action of the Company ordering the
      exchange of any Rights pursuant to SECTION 35(a), evidence of which has
      been filed with the Rights Agent, and without any further action and
      without any notice, the right to exercise such Rights will terminate and
      the only right of a holder of such Rights will be to receive that number
      of shares of Common Stock, Preferred Stock, or units of other property
      equal to the number of such Rights held by such holder multiplied by the
      Exchange Number.  Promptly after the action of the Company ordering the
      exchange of the Rights, the Company will (i) file evidence of such action
      with the Rights Agent, (ii) give public notice of such exchange; provided,
      however, that the failure to give, or any defect in, such notice will not
      affect the validity of such exchange, and (iii) mail notice of such
      exchange to the holders of such Rights at their last addresses as they
      appear upon the registry books of the Rights Agent.  Any notice that is
      mailed in the manner provided in this SECTION 35(b) will be deemed given,
      whether or not the holder receives the notice.  Each such notice or
      exchange will state the method by which the exchange will be effected and,
      in the event of any partial exchange, the number of Rights that will be
      exchanged.  Any partial exchange will be effected pro rata based on the
      number of Rights (other than Rights that have become void as provided in
      SECTION 7(e)) held by each holder of Rights.
      
            (c)   In the event that the number of shares of Common Stock that
      are authorized by the Company's Certificate of Incorporation but not
      outstanding or 

                                       40
<PAGE>

      reserved for issuance for purpose other than upon exercise of the Rights 
      is not sufficient to permit any exchange of Rights in accordance with 
      this SECTION 35, the Company may, at its option, take all such action as 
      may be necessary to authorize additional shares of Common Stock for 
      issuance upon such exchange.
      
            (d)   Upon the action of the Company ordering the exchange of any
      Rights pursuant to SECTION 35(a), the Company will not be required to
      issue fractions of shares or to distribute certificates which evidence
      fractional shares.  In lieu of such fractional shares, the Company may pay
      to the registered holders of the Rights Certificates with regard to which
      such fractional shares would otherwise be issuable an amount in cash equal
      to the same fraction of the current market value of one share of Common
      Stock.  For purposes of this SECTION 35(a), the current market value of
      one share of Common Stock will be the closing price of one share of Common
      Stock (as determined consistent with SECTION 11(d)(i)) for the Trading Day
      immediately prior to the date of exchange pursuant to this SECTION 35(a).

      IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be 
duly executed and their respective corporate seals to be hereunto affixed and 
attested, all as of the day and year first above written.

Attest:                                AEGIS COMMUNICATIONS GROUP, INC.
       ---------------------------

                                       By:
                                          ------------------------------------
                                       Name:
                                            ----------------------------------
                                       Its:
                                           -----------------------------------


Attest:                                HARRIS TRUST AND SAVINGS BANK
       ---------------------------
      
                                       By:
                                          ------------------------------------
                                       Name:
                                            ----------------------------------
                                       Its:
                                           -----------------------------------

                                       41
<PAGE>

                                                                       Exhibit A
                                                             to Rights Agreement
                                       
                                  [FORM OF]
                   CERTIFICATE OF DESIGNATION, PREFERENCES,
                        AND RIGHTS OF SERIES D JUNIOR
                        PARTICIPATING PREFERRED STOCK
                                          
                                      of
                                          
                       AEGIS COMMUNICATIONS GROUP, INC.

      Pursuant to Section 151 of the Delaware General Corporation Law

      The undersigned officers of Aegis Communications Group, Inc. (the 
"CORPORATION"), a corporation organized and existing under the Delaware 
General Corporation Law, in accordance with the provisions of Section 151, 
thereof, DO HEREBY CERTIFY:

      That pursuant to the authority conferred upon the Board of Directors by 
the Restated Articles of Incorporation of such Corporation, such Board of 
Directors on December 16, 1998, adopted the resolutions set forth below 
creating a series of 100,000 shares of Preferred Stock designated as "Series 
D Junior Participating Preferred Stock":

      That no shares of Series D Junior Participating Preferred Stock have 
heretofore been issued.

      RESOLVED, that pursuant to the authority vested in the Board of 
Directors of this Corporation in accordance with the provisions of its 
Restated Certificate of Incorporation, a series of Preferred Stock of the 
Corporation be and it hereby is created, and that the designation and amount 
thereof and the voting powers, preferences, and relative, participating, 
optional, and other special rights of the shares of such series, and the 
qualifications, limitations, or restrictions thereof are as follows:

      (1)   DESIGNATION AND AMOUNT. The shares of such series will be 
designated as "Series D Junior Participating Preferred Stock" and the number 
of shares constituting such series will be 100,000.

      (2)   DIVIDENDS AND DISTRIBUTIONS.

            (a)   The holders of shares of Series D Junior Participating
      Preferred Stock will be entitled to receive, when, as, and if declared by
      the Board of Directors out of funds legally available for the purpose,
      quarterly dividends payable in cash on the last day of March, June,
      September, and December in 

                                      A-1
<PAGE>

      each year (each such date being referred to as a "QUARTERLY DIVIDEND 
      PAYMENT DATE"), commencing on the first Quarterly Dividend Payment Date 
      after the first issuance of a share or fraction of a share of Series D 
      Junior Participating Preferred Stock, in an amount per share (rounded to 
      the nearest cent) equal to the greater of (i) $0.01 or (ii) subject to 
      the provision for adjustment set forth below, one thousand times the 
      aggregate per share amount of all cash dividends, and one thousand times 
      the aggregate per share amount (payable in kind) of all non-cash 
      dividends or other distributions other than a dividend payable in shares 
      of Common Stock, $.01 par value (the "COMMON STOCK") or a subdivision of 
      the outstanding shares of Common Stock (by reclassification or 
      otherwise), declared on the Common Stock since the immediately preceding 
      quarterly Dividend Payment Date, or, with respect to the first Quarterly 
      Dividend Payment Date, since the first issuance of any share or fraction 
      of a share of Series D Junior Participating Preferred Stock. In the event 
      the Corporation at any time after December 16, 1998 (the "RIGHTS 
      DECLARATION DATE") (i) declares any dividend on the Common Stock payable
      in shares of Common Stock, (ii) subdivides the outstanding Common Stock,
      or (iii) combines the outstanding Common Stock into a smaller number of
      shares, then in each such case the amount to which holders of shares of
      Series D Junior Participating Preferred Stock were entitled immediately
      prior to such event under CLAUSE (ii) of the preceding sentence will be
      adjusted by multiplying such amount by a fraction the numerator of which
      is the number of shares of Common Stock outstanding immediately after such
      event and the denominator of which is the number of shares of Common Stock
      that were outstanding immediately prior to such event.

            (b)   The Corporation will declare a dividend or distribution on the
      Series D Junior Participating Preferred Stock as provided in SECTION 2(a)
      above immediately after it declares a dividend or distribution on the
      Common Stock (other than a dividend payable in shares of Common Stock);
      provided that, in the event no dividend or distribution has been declared
      on the Common Stock during the period between any quarterly Dividend
      Payment Date and the next subsequent Quarterly Dividend Payment Date, a
      dividend of $0.01 per share on the Series D Junior Participating Preferred
      Stock will nevertheless be payable on such subsequent Quarterly Dividend
      Payment Date.

            (c)   Dividends will begin to accrue and be cumulative on
      outstanding shares of Series D Junior Participating Preferred Stock from
      the Quarterly Dividend Payment Date next preceding the date of issue of
      such shares of Series D Junior Participating Preferred Stock, unless the
      date of issue of such shares is prior to the record date for the first
      Quarterly Dividend Payment Date, in which case dividends on such shares
      will begin to accrue from the date of issue of such shares, or unless the
      date of issue is a Quarterly Dividend Payment Date or is a date after the
      record date for the determination of holders of shares of Series D Junior
      Participating Preferred Stock entitled to receive a quarterly dividend and
      before such Quarterly Dividend Payment Date, in either 

                                      A-2
<PAGE>

      of which events such dividends will begin to accrue and be cumulative 
      from such Quarterly Dividend Payment Date. Accrued but unpaid dividends 
      will not bear interest. Dividends paid on the shares of Series D Junior 
      Participating Preferred Stock in an amount less than the total amount of 
      such dividends at the time accrued and payable on such shares will be 
      allocated pro rata on a share-by-share basis among all such shares at the 
      time outstanding. The Board of Directors may fix a record date for the 
      determination of holders of shares of Series D Junior Participating 
      Preferred Stock entitled to receive payment of a dividend or distribution 
      declared thereon, which record date will be no more than 30 days prior to 
      the date fixed for the payment thereof.

      (3)   VOTING RIGHTS.

            (a)   The holders of shares of Series D Junior Participating
      Preferred Stock will have the following voting rights:

            Subject to the provision for adjustment set forth below, each share
      of Series D Junior Participating Preferred Stock will entitle the holder
      to a number of votes on all matters submitted to a vote of the
      stockholders of the Corporation equal to one thousand the number of votes
      per share to which shares of Common Stock are entitled. In the event the
      Corporation at any time after the Rights Declaration Date (i) declares any
      dividend on Common Stock payable in shares of Common Stock, (ii)
      subdivides the outstanding Common Stock, or (iii) combines the outstanding
      Common Stock into a smaller number of shares, then in each such case the
      number of votes per share to which holders of shares of Series D Junior
      Participating Preferred Stock were entitled immediately prior to such
      event will be adjusted by multiplying such number by a fraction the
      numerator of which is the number of shares of Common Stock outstanding
      immediately after such event and the denominator of which is the number of
      shares of Common Stock that were outstanding immediately prior to such
      event.

            (b)   Except as otherwise provided in this Agreement or by law, the
      holders of shares of Series D Junior Participating Preferred Stock and the
      holders of shares of Common Stock will vote together as one class on all
      matters submitted to a vote of stockholders of the Corporation.

            (c)   (i)   If at any time dividends on any Series D Junior 
            Participating Preferred Stock are in arrears in an amount equal to 
            six (6) quarterly dividends thereon, the occurrence of such 
            contingency will mark the beginning of a period (a "DEFAULT PERIOD")
            that will extend until such time when all accrued and unpaid 
            dividends for all previous quarterly dividend periods and for the 
            current quarterly dividend period on all shares of Series D Junior 
            Participating Preferred Stock then outstanding have been declared 
            and paid or set apart for payment. During each default period, all 
            holders of preferred stock of the Corporation (the "PREFERRED 
            STOCK") 

                                      A-3
<PAGE>

            (including holders of the Series D Junior Participating Preferred 
            Stock) with dividends in arrears in an amount equal to six (6) 
            quarterly dividends thereon, voting as a class, irrespective of 
            series, will have the right to elect two (2) Directors.

                  (ii)  During any default period, such voting right of the 
            holders of Series D Junior Participating Preferred Stock may be 
            exercised initially at a special meeting called pursuant to 
            SECTION 3(c)(iii) or at any annual meeting of stockholders, and 
            thereafter at annual meetings of stockholders, provided that such 
            voting right will not be exercised unless the holders of ten percent
            (10%) in number of shares of Preferred Stock outstanding are present
            in person or by proxy. The absence of a quorum of the holders of 
            Common Stock will not affect the exercise by the holders of 
            Preferred Stock of such voting right. At any meeting at which the 
            holders of Preferred Stock exercise such voting right initially 
            during an existing default period, they will have the right, voting 
            as a class, to elect Directors to fill such vacancies, if any, in 
            the Board of Directors as may then exist up to two (2) Directors or,
            if such right is exercised at an annual meeting, to elect two (2) 
            Directors. If the number that may be so elected at any special 
            meeting does not amount to the required number, the holders of the 
            Preferred Stock will have the right to make such increase in the 
            number of Directors as is necessary to permit the election by them 
            of the required number. After the holders of the Preferred Stock 
            have exercised their right to elect Directors in any default period 
            and during the continuance of such period, the number of Directors 
            will not be increased or decreased except by vote of the holders of 
            Preferred Stock as provided herein or pursuant to the rights of any 
            equity securities ranking senior to or pari passu with the Series D 
            Junior Participating Preferred Stock.

                  (iii) Unless the holders of Preferred Stock, during an 
            existing default period, have previously exercised their right to 
            elect Directors, the Board of Directors may order, or any 
            stockholder or stockholders owning in the aggregate not less than 
            ten percent (10%) of the total number of shares of Preferred Stock 
            outstanding, irrespective of series, may request, the calling of a 
            special meeting of the holders of Preferred Stock, which meeting 
            will thereupon be called by the Chief Executive Officer, the Chief
            Operating Officer, the President, a Vice-President, or the Secretary
            of the Corporation. Notice of such meeting and of any annual meeting
            at which holders of Preferred Stock are entitled to vote pursuant to
            this SECTION 3(c)(iii) will be given to each holder of record of
            Preferred Stock by mailing a copy of such notice to such holder at
            such holder's last address as it appears on the books of the
            Corporation. Such meeting will be called for a time not earlier than
            20 days and not later than 60 days after such order or request or in
            default of the calling of such meeting within 60 days after such
            order or request, such meeting may be called on 

                                      A-4
<PAGE>

            similar notice by any stockholder or stockholders owning in the 
            aggregate not less than ten percent (10%) of the total number of 
            shares of Preferred Stock outstanding. Notwithstanding the 
            provisions of this SECTION 3(c)(iii), no such special meeting will 
            be called during the period within 60 days immediately preceding 
            the date fixed for the next annual meeting of the stockholders.

                  (iv)  In any default period, the holders of Common Stock, and 
            other classes of stock of the Corporation if applicable, will 
            continue to be entitled to elect the whole number of Directors until
            the holders of Preferred Stock have exercised their right to elect 
            two (2) Directors voting as a class, after the exercise of which 
            right (x) the Directors so elected by the holders of Preferred Stock
            will continue in office until their successors have been elected by 
            such holders or until the expiration of the default period, and (y) 
            any vacancy in the Board of Directors may (except as provided in 
            SECTION 3(c)(ii)) be filled by vote of a majority of the remaining 
            Directors theretofore elected by the holders of the class of stock 
            that elected the Director whose office has become vacant.  
            References in this SECTION 3(c) to Directors elected by the holders 
            of a particular class of stock will include Directors elected by 
            such Directors to fill vacancies as provided in clause (y) of the
            foregoing sentence.

                  (v)   Immediately upon the expiration of a default period, 
            (x) the right of the holders of Preferred Stock as a class to elect
            Directors will cease, (y) the term of any Directors elected by the
            holders of Preferred Stock as a class will terminate, and (z) the
            number of Directors will be such number as may be provided for in
            the articles of incorporation or by-laws irrespective of any
            increase made pursuant to the provisions of SECTION 3(c)(ii) (such
            number being subject, however, to change thereafter in any manner
            provided by law or in the articles of incorporation or by-laws). Any
            vacancies in the Board of Directors effected by the provisions of
            CLAUSES (y) and (z) in the preceding sentence may be filled by a
            majority of the remaining Directors.

      Except as set forth herein, holders of Series D Junior Participating 
Preferred Stock will have no special voting rights and their consent will not 
be required (except to the extent they are entitled to vote with holders of 
Common Stock as set forth herein) for taking any corporate action.

      (4)   CERTAIN RESTRICTIONS.

            (a)   Whenever quarterly dividends or other dividends or
      distributions payable on the Series D Junior Participating Preferred Stock
      as provided in SECTION 2 are in arrears, thereafter and until all accrued
      and unpaid dividends and distributions, whether or not declared, on shares
      of Series D Junior 

                                      A-5
<PAGE>

      Participating Preferred Stock outstanding have been paid in full, the 
      Corporation will not

              (i)   declare or pay dividends on, make any other distributions 
            on, or redeem or purchase or otherwise acquire for consideration any
            shares of stock ranking junior (either as to dividends or upon
            liquidation, dissolution, or winding up) to the Series D Junior
            Participating Preferred Stock;

              (ii)  declare or pay dividends on or make any other distributions 
            on any shares of stock ranking on a parity (either as to dividends 
            or upon liquidation, dissolution, or winding up) with the Series D
            Junior Participating Preferred Stock, except dividends paid ratably
            on the Series D Junior Participating Preferred Stock and all such
            parity stock on which dividends are payable or in arrears in
            proportion to the total amounts to which the holders of all such
            shares are then entitled;

              (iii) redeem or purchase or otherwise acquire for consideration
            shares of any stock ranking on a parity (either as to dividends or
            upon liquidation, dissolution, or winding up) with the Series D
            Junior Participating Preferred Stock, provided that the Corporation
            may at any time redeem, purchase, or otherwise acquire shares of any
            such parity stock in exchange for shares of any stock of the
            Corporation ranking junior (either as to dividends or upon
            dissolution, liquidation, or winding up) to the Series D Junior
            Participating Preferred Stock; or

              (iv)  purchase or otherwise acquire for consideration any shares 
            of Series D Junior Participating Preferred Stock, or any shares of
            stock ranking on a parity with the Series D Junior Participating
            Preferred Stock, except in accordance with a purchase offer made in
            writing or by publication (as determined by the Board of Directors)
            to all holders of such shares upon such terms as the Board of
            Directors, after consideration of the respective annual dividend
            rates and other relative rights and preferences of the respective
            series and classes, determines in good faith will result in fair and
            equitable treatment among the respective series or classes.

            (b)   The Corporation will not permit any subsidiary of the
      Corporation to purchase or otherwise acquire for consideration any shares
      of stock of the Corporation unless the Corporation could, under SECTION
      4(a), purchase or otherwise acquire such shares at such time and in such
      manner.

      (5)   REACQUIRED SHARES.  Any shares of Series D Junior Participating 
Preferred Stock purchased or otherwise acquired by the Corporation in any 
manner whatsoever will be retired and cancelled promptly after the 
acquisition thereof. All such 

                                      A-6
<PAGE>

shares will upon their cancellation become authorized but unissued shares of 
Preferred Stock and may be reissued as part of a new series of Preferred 
Stock to be created by resolution or resolutions of the Board of Directors, 
subject to the conditions and restrictions on issuance set forth herein.

      (6)   LIQUIDATION, DISSOLUTION, OR WINDING UP.

            (a)   Upon any liquidation (voluntary or otherwise), dissolution, or
      winding up of the Corporation, no distribution will be made to the holders
      of shares of stock ranking junior (either as to dividends or upon
      liquidation, dissolution, or winding up) to the Series D Junior
      Participating Preferred Stock unless, prior thereto, the holders of shares
      of Series D Junior Participating Preferred Stock have received an amount
      equal to $7.50 for each one one-thousandth share, plus an amount equal to
      accrued and unpaid dividends and distributions thereon, whether or not
      declared, to the date of such payment (the "SERIES D LIQUIDATION
      PREFERENCE"). Following the payment of the full amount of the Series D
      Liquidation Preference, no additional distributions will be made to the
      holders of shares of Series D Junior Participating Preferred Stock unless,
      prior thereto, the holders of shares of Common Stock have received an
      amount per share (the "COMMON ADJUSTMENT") equal to the quotient obtained
      by dividing (i) the Series D Liquidation Preference by (ii) 1000 (as
      appropriately adjusted as set forth in SECTION 6(c) to reflect such events
      as stock splits, stock dividends, and recapitalizations with respect to
      the Common Stock) (such number in CLAUSE (ii), the "ADJUSTMENT NUMBER").
      Following the payment of the full amount of the Series D Liquidation
      Preference and the Common Adjustment in respect of all outstanding shares
      of Series D Junior Participating Preferred Stock and Common Stock,
      respectively, holders of Series D Junior Participating Preferred Stock and
      holders of shares of Common Stock will receive their ratable and
      proportionate share of the remaining assets to be distributed in the ratio
      of the Adjustment Number to 1 with respect to such Preferred Stock and
      Common Stock, on a per share basis, respectively.

            (b)   In the event, however, that there are not sufficient assets
      available to permit payment in full of the Series D Liquidation Preference
      and the liquidation preferences of all other series of preferred stock, if
      any, that rank on a parity with the Series D Junior Participating
      Preferred Stock, then such remaining assets will be distributed ratably to
      the holders of such parity shares in proportion to their respective
      liquidation preferences. In the event, however, that there are not
      sufficient assets available to permit payment in full of the Common
      Adjustment, then such remaining assets will be distributed ratably to the
      holders of Common Stock.

            (c)   In the event the Corporation at any time after December 16,
      1998 (i) declares any dividend on Common Stock payable in shares of Common
      Stock, (ii) subdivides the outstanding Common Stock, or (iii) combines the

                                      A-7
<PAGE>

      outstanding Common Stock into a smaller number of shares, then in each
      such case the Adjustment Number in effect immediately prior to such event
      will be adjusted by multiplying such Adjustment Number by a fraction the
      numerator of which is the number of shares of Common Stock outstanding
      immediately after such event and the denominator of which is the number of
      shares of Common Stock that were outstanding immediately prior to such
      event.

      (7)   CONSOLIDATION, MERGER, ETC.  In case the Corporation enters into 
any consolidation, merger, combination, or other transaction in which the 
shares of Common Stock are exchanged for or changed into other stock or 
securities, cash, and/or any other property, then in any such case the shares 
of Series D Junior Participating Preferred Stock will at the same time be 
similarly exchanged or changed in an amount per share (subject to the 
provision for adjustment set forth below) equal to one thousand times the 
aggregate amount of stock, securities, cash, and/or any other property 
(payable in kind), as the case may be, into which or for which each share of 
Common Stock is changed or exchanged. In the event the Corporation at any 
time after December 16, 1998 (i) declares any dividend on Common Stock 
payable in shares of Common Stock, (ii) subdivides the outstanding Common 
Stock, or (iii) combines the outstanding Common Stock into a smaller number 
of shares, then in each such case the amount set forth in the preceding 
sentence with respect to the exchange or change of shares of Series D Junior 
Participating Preferred Stock will be adjusted by multiplying such amount by 
a fraction the numerator of which is the number of shares of Common Stock 
outstanding immediately after such event and the denominator of which is the 
number of shares of Common Stock that were outstanding immediately prior to 
such event.

      (8)   NO REDEMPTION.  The shares of Series D Junior Participating 
Preferred Stock will not be redeemable.

      (9)   AMENDMENT.  The Restated Articles of Incorporation of the 
Corporation will not be further amended in any manner that would materially 
alter or change the powers, preferences, or special rights of the Series D 
Junior Participating Preferred Stock so as to affect them adversely without 
the affirmative vote of the holders of a majority or more of the outstanding 
shares of Series D Junior Participating Preferred Stock, voting separately as 
a class.

      (10)  FRACTIONAL SHARES.  Series D Junior Participating Preferred Stock 
may be issued in fractions of a share that entitle the holder, in proportion 
to such holders fractional shares, to exercise voting rights, receive 
dividends, participate in distributions, and to have the benefit of all other 
rights of holders of Series D Junior Participating Preferred Stock.

                                      A-8
<PAGE>

      IN WITNESS WHEREOF, we have executed and subscribed this Certificate 
and do affirm the foregoing as true under the penalties of perjury this 16th 
day of December, 1998.

                                       AEGIS COMMUNICATIONS GROUP, INC.
      
      
                                       By:
                                          ------------------------------------
                                       Name:    
                                            ----------------------------------
                                       Title:   
                                             ---------------------------------
      
      
      
      
                                       By:
                                          ------------------------------------
                                       Name:    
                                            ----------------------------------
                                       Title:   
                                             ---------------------------------
      
      
      
      The foregoing instrument was acknowledged before me by Stephen A. 
McNeely on the 16th day of December, 1998, in the capacities indicated.



                                       ---------------------------------------
                                       (Notary)

      The foregoing instrument was acknowledged before me Matthew S. Waller on
the 16th day of December, 1998, in the capacities indicated.



                                       ---------------------------------------
                                       (Notary)




                                      A-9
<PAGE>

                                                                      Exhibit B
                                                            to Rights Agreement
                                          
                             Form of Rights Certificate


                             Certificate No. R-_______

      NOT EXERCISABLE AFTER DECEMBER 16, 2008 OR EARLIER IF REDEEMED BY THE
COMPANY. THE RIGHTS ARE SUBJECT TO REDEMPTION, AT THE OPTION OF THE COMPANY, AT
$0.001 PER RIGHT ON THE TERMS SET FORTH IN THE RIGHTS AGREEMENT. UNDER CERTAIN
CIRCUMSTANCES, RIGHTS BENEFICIALLY OWNED BY AN ACQUIRING PERSON OR AN AFFILIATE
OR ASSOCIATE OF AN ACQUIRING PERSON (AS SUCH TERMS ARE DEFINED IN THE RIGHTS
AGREEMENT) AND ANY SUBSEQUENT HOLDER OF SUCH RIGHTS MAY BECOME NULL AND VOID.
[THE RIGHTS REPRESENTED BY THIS RIGHTS CERTIFICATE ARE OR WERE BENEFICIALLY
OWNED BY A PERSON WHO IS, WAS, OR BECAME AN ACQUIRING PERSON OR AN AFFILIATE OR
ASSOCIATE OF AN ACQUIRING PERSON (AS SUCH TERMS ARE DEFINED IN THE RIGHTS
AGREEMENT). ACCORDINGLY, THIS RIGHTS CERTIFICATE AND THE RIGHTS REPRESENTED
HEREBY MAY BECOME NULL AND VOID IN THE CIRCUMSTANCES SPECIFIED IN SUCH
AGREEMENT.](1)


                                  Rights Certificate
                                           
                           AEGIS COMMUNICATIONS GROUP, INC.

      This certifies that _____________, or registered assigns, is the
registered owner of the number of Rights set forth above, each of which entitles
the owner thereof, subject to the terms, provisions, and conditions of the
Rights Agreement, dated as of December 16, 1998 (as amended from time to time,
the "RIGHTS AGREEMENT"), between Aegis Communications Group, Inc., a Delaware
corporation (the "COMPANY"), and Harris Trust and Savings Bank, (the "RIGHTS
AGENT"), to purchase from the Company at any time prior to 5:00 p.m. (Delaware
time) on December 16, 2008 at the office or offices of the Rights Agent
designated for such purpose, or its successors as Rights Agent, one
one-thousandth of a fully paid, nonassessable share of Series D Junior
Participating Preferred Stock (the "PREFERRED STOCK") of the Company, at a
purchase price of $7.50 per one one-thousandth of a share (the "PURCHASE
PRICE"), upon presentation and surrender of this Rights Certificate with the
Form of Election to Purchase and related Certificate duly executed.  The number
of Rights evidenced by this Rights Certificate (and the number of shares that
may be purchased upon exercise 


- -------------------------- 
(1)   The portion of the legend in brackets shall be inserted only if applicable
      and shall replace the preceding sentence.


                                     B-1
<PAGE>

thereof) set forth above, and the Purchase Price per share set forth above, 
are the number and Purchase Price as of December 16, 1998 based on the 
Preferred Stock as constituted at such date. The Company reserves the right 
to require prior to the occurrence of a Triggering Event (as such term is 
defined in the Rights Agreement) that a number of Rights be exercised so that 
only whole shares of Preferred Stock will be issued.

      Upon the occurrence of a Section 11(a)(ii) Event (as such term is defined
in the Rights Agreement), if the Rights evidenced by this Rights Certificate are
beneficially owned by (i) an Acquiring Person or an Affiliate or Associate of
any such Acquiring Person (as such terms are defined in the Rights Agreement),
(ii) a transferee of any such Acquiring Person, Associate, or Affiliate, or
(iii) under certain circumstances specified in the Rights Agreement, a
transferee of a Person who, after such transfer, became an Acquiring Person, or
an Affiliate or Associate of an Acquiring Person, such Rights will become null
and void and no holder of this certificate will have any right with respect to
such Rights from and after the occurrence of such Section 11(a)(ii) Event.

      As provided in the Rights Agreement, the Purchase Price and the number and
kind of shares of Preferred Stock or other securities, that may be purchased
upon the exercise of the Rights evidenced by this Rights Certificate are subject
to modification and adjustment upon the happening of certain events, including
Triggering Events.

      This Rights Certificate is subject to all of the terms, provisions, and
conditions of the Rights Agreement, which terms, provisions, and conditions are
hereby incorporated in this Rights Certificate by reference and made a part of
this certificate and to which Rights Agreement reference is hereby made for a
full description of the rights, limitations of rights, obligations, duties, and
immunities hereunder of the Rights Agent, the Company, and the holders of the
Rights Certificates, which limitations of rights include the temporary
suspension of the exercisability of such Rights under the certain circumstances
set forth in the Rights Agreement. Copies of the Rights Agreement are on file at
the above-mentioned office of the Rights Agent and are also available upon
written request to the Rights Agent.

      This Rights Certificate, with or without other Rights Certificates, upon
surrender at the principal office or offices of the Rights Agent designated for
such purpose, may be exchanged for another Rights Certificate or Rights
Certificates of like tenor and date evidencing Rights entitling the holder to
purchase a like aggregate number of one one-thousandths of a share of Preferred
Stock as the Rights evidenced by the Rights Certificate or Rights Certificates
surrendered have entitled such holder to purchase. If this Rights Certificate is
exercised in part, the holder will be entitled to receive upon surrender of this
Rights Certificate another Rights Certificate or Rights Certificates for the
number of whole Rights not exercised.

      Subject to the provisions of the Rights Agreement, the Rights evidenced by
this Certificate may be redeemed by the Company at its option at a redemption
price of 


                                     B-2
<PAGE>

$0.001 per Right at any time prior to the earlier of the Close of Business on 
(i) the tenth day following the Stock Acquisition Date (as such time period 
may be extended pursuant to the Rights Agreement), and (ii) the Final 
Expiration Date. In addition, in certain circumstances the Rights may be 
exchanged, in whole or in part, for shares of the Common Stock, or shares of 
preferred stock of the Company or other consideration having essentially the 
same value or economic rights as such shares. Immediately upon the action of 
the Board of Directors of the Company authorizing any such exchange, and 
without any further action or any notice, the Rights (other than Rights that 
are not subject to such exchange) will terminate and the Rights will only 
enable holders to receive the shares issuable upon such exchange.

      No fractional shares of Preferred Stock will be issued upon the exercise
of any Right or Rights evidenced hereby (other than fractions that are integral
multiples of one one-thousandth of a share of Preferred Stock, which may, at the
election of the Company, be evidenced by depository receipts), but in lieu
thereof a cash payment will be made, as provided in the Rights Agreement.

      No holder of this Rights Certificate will be entitled to vote or receive
dividends or be deemed for any purpose the holder of shares of Preferred Stock
or of any other securities of the Company that may at any time be issuable on
the exercise hereof, nor will anything contained in the Rights Agreement or
herein be construed to confer upon the holder of this certificate, as such, any
of the rights of a stockholder of the Company or any right to vote for the
election of directors or upon any matter submitted to stockholders at any
meeting thereof, or to give or withhold consent to any corporate action, or, to
receive notice of meetings or other actions affecting stockholders (except as
provided in the Rights Agreement), or to receive dividends or subscription
rights, or otherwise, until the Right or Rights evidenced by this Rights
Certificate have been exercised as provided in the Rights Agreement.

      This Rights Certificate will not be valid or obligatory for any purpose
until it has been countersigned by the Rights Agent.

      WITNESS the facsimile signature of the proper officers of the Company and
its corporate seal.

Dated as of ____________________

ATTEST:                                AEGIS COMMUNICATIONS GROUP, INC.


                                       By: 
- ------------------------------             ----------------------------------
                                       Title:
                                             --------------------------------


                                     B-3
<PAGE>


Countersigned:

- -------------------------

By
  ------------------------
    Authorized Signature



                                     B-4
<PAGE>

                    [Form of Reverse Side of Rights Certificate]

                                 FORM OF ASSIGNMENT

      (To be executed by the registered holder if such holder desires to
transfer the Rights Certificate.)

      FOR VALUE RECEIVED hereby sells, assigns, and transfer unto

      (Please print name and address of transferee)

      This Rights Certificate, together with all right, title, and interest
therein, and does hereby irrevocably constitute and appoint _________________
attorney, to transfer the within Rights Certificate on the books of the
within-named Company, with full power of substitution.


Dated:_________________, ____          
                                       --------------------------------------
                                       Signature

Signature Guaranteed:

                                        Certificate

The undersigned hereby certifies by checking the appropriate boxes that:

(1)   this Rights Certificate [  ] is [  ] is not being sold, assigned, or
transferred by or on behalf of a Person who is or was an Acquiring Person or an
Affiliate or Associate of any such Acquiring Person (as such terms are defined
in the Rights Agreement);

(2)   after due inquiry and to the best knowledge of the undersigned, it [  ]
did [  ] did not acquire the Rights evidenced by this Rights Certificate from
any Person who is, was, or subsequently became an Acquiring Person or an
Affiliate or Associate of an Acquiring Person.


Dated:_________________, ____          
                                       --------------------------------------
                                       Signature


Signature Guaranteed:


                                     B-5
<PAGE>

                                       NOTICE

      The signature to the foregoing Assignment and Certificate must correspond
to the name as written upon the face of this Rights Certificate in every
particular, without alteration or enlargement or any change whatsoever.


To:   AEGIS COMMUNICATIONS GROUP, INC.:

      The undersigned hereby irrevocably elects to exercise __________ Rights
represented by this Rights Certificate to purchase the shares of Preferred Stock
issuable upon the exercise of the Rights (or such other securities of the
Company or of any other Person that may be issuable upon the exercise of the
Rights) and requests that certificates for such shares be issued in the name of
and delivered to:

      Please insert social security or other identifying number
                                          
      (please print name and address)

      If such number of Rights are not all the Rights evidenced by this Rights
Certificate, a new Rights Certificate for the balance of such Rights will be
registered in the name of and delivered to:

please insert social security
or other identifying number


(please print name and address)




Dated:_________________, ____          
                                       --------------------------------------
                                       Signature


Signature Guaranteed:

                                     Certificate

The undersigned hereby certifies by checking the appropriate boxes that:

      (1) the Rights evidenced by this Rights Certificate [  ] are [  ] are not
being exercised by or on behalf of a Person who is or was an Acquiring Person or
an Affiliate or Associate of any such Acquiring Person (as such terms are
defined in the Rights Agreement);


                                     B-6
<PAGE>

      (2) after due inquiry and to the best knowledge of the undersigned, it [ ]
did [  ] did not acquire the Rights evidenced by this Rights Certificate from
any Person who is, was or became an Acquiring Person or an Affiliate or
Associate of an Acquiring Person.


Dated:_________________, ____          
                                       --------------------------------------
                                       Signature


Signature Guaranteed:























                                     B-7
<PAGE>

                                                                      Exhibit C
                                                            to Rights Agreement


              DESCRIPTION OF REGISTRANT'S SECURITIES TO BE REGISTERED


      On December 16, 1998, the Board of Directors of Aegis Communications
Group, Inc. (the "COMPANY") adopted a Stockholder Rights Plan, providing that
one right (a "RIGHT") will be attached to each share of common stock, $.01 par
value, of the Company (the "COMMON STOCK") as of December 28, 1998 (the "RECORD
DATE").  Each Right entitles the registered holder to purchase from the Company
one one-thousandth of a share of Series D Junior Participating Preferred Stock,
par value $.01 per share (the "PREFERRED STOCK"), at a Purchase Price of $7.50
per share (the "PURCHASE PRICE"), subject to adjustment.  The description and
terms of the Rights are set forth in the Rights Agreement (the "RIGHTS
AGREEMENT"), dated as of December 16, 1998, between the Company and Harris Trust
and Savings Bank as Rights Agent (the "RIGHTS AGENT").

      Initially, the Rights will be attached to all Common Stock certificates
representing shares outstanding as of the Record Date, and no separate Rights
Certificate will be distributed.  The Rights will separate from the Common Stock
and a distribution date ("Distribution Date") will occur upon the earlier of (i)
10 days following a public announcement that a person or group of affiliated or
associated persons (an "ACQUIRING PERSON") has acquired, or obtained the right
to acquire, beneficial ownership of 20% or more of the outstanding shares of
Common Stock (the "STOCK ACQUISITION DATE"), or (ii) 10 business days following
the commencement of a tender offer or exchange offer that would result in a
person or group beneficially owning 20% or more of such outstanding shares of
Common Stock.  Until the Distribution Date, (i) the Rights will be evidenced by
the Common Stock certificates and will be transferred with and only with such
Common Stock certificates, (ii) new Common Stock certificates will contain a
notation incorporating the Rights Agreement by reference; and (iii) the
surrender for transfer of any certificates for Common Stock outstanding will
also constitute the transfer of the Rights associated with the Common Stock
represented by such certificate.

      The Rights Agreement provides that Thayer Equity Investors III, L.P.,
Edward Blank, ITC Holding Company, Codinvest Limited, and their successors and
affiliates, who together will be beneficial owners of more than 50% of the
Common Stock of the Company outstanding on December 16, 1998, are excluded from
the definition of "Acquiring Person."


                                     C-1
<PAGE>

      The Rights are not exercisable until the Distribution Date and will expire
at the close of business on December 16, 2008, unless earlier redeemed by the
Company as described below.

      As soon as practicable after the Distribution Date, Rights Certificates
will be mailed to holders of record of the Common Stock as of the close of
business on the Distribution Date and, thereafter, the separate Rights
Certificates alone will represent the Rights.  Except as otherwise determined by
the Board of Directors, only shares of Common Stock outstanding prior to the
Distribution Date will be issued with Rights.

      In the event that (i) the Company is the surviving corporation in a merger
or combination with any Acquiring Person, or any Associate or Affiliate of any
Acquiring Person, and its Common Stock remains outstanding, (ii) any Acquiring
Person, or any Associate or Affiliate of any Acquiring Person, engages in one or
more "self-dealing" transactions as set forth in the Rights Agreement, (iii) an
Acquiring Person becomes the beneficial owner of 20% or more of the then
outstanding shares of Common Stock, or (iv) during such time as there is an
Acquiring Person an event occurs that results in such Acquiring Person's
ownership interest being increased by more than 1% (E.G., a reverse stock split
or recapitalization), each holder of a Right will thereafter have the right to
receive, upon exercise, Common Stock (or, in certain circumstances, cash,
property, or other securities of the Company), having a value equal to two times
the Exercise Price of the Right.  The Exercise Price is the Purchase Price times
the number of shares of Common Stock associated with each Right (initially,
one).  Notwithstanding any of the foregoing, following the occurrence of any of
the events set forth in this paragraph (the "Flip-In Events"), all Rights that
are, or (under certain circumstances specified in the Rights Agreement) were,
beneficially owned by any Acquiring Person, or an Associate or Affiliate of any
Acquiring Person, will be null and void.  However, Rights are not exercisable
following the occurrence of any of the Flip-In Events set forth above until such
time as the Rights are no longer redeemable by the Company as set forth below.

      For example, at an exercise price of $7.50 per Right, each Right not owned
by an Acquiring Person (or by certain related parties) following an event set
forth in the preceding paragraph would entitle its holder to purchase Common
Stock with a value of $15 (or other consideration, as noted above) for $7.50. 
Assuming that the Common Stock had a per share value of $7.50 at such time, the
holder of each valid Right would be entitled to purchase 2.0 shares of Common
Stock for $7.50.  Alternatively, the Company could permit the holder to
surrender each Right in exchange for stock or cash equivalent to one share of
Common Stock (with a value of $7.50) without the payment of any consideration
other than the surrender of the Right.


                                     C-2
<PAGE>

      In the event that following the Stock Acquisition Date, (i) the Company is
acquired in a merger or consolidation in which the Company is not the surviving
corporation or (ii) 50% or more of the Company's assets or earning power is sold
or transferred, each holder of a Right (except Rights which have previously been
voided as set forth above) will thereafter have the right (a flip-over right) to
receive, upon exercise of the Right, Common Stock of the acquiring company
having a value equal to two times the Exercise Price of the Right.

      The Purchase Price payable, and the number of shares of Preferred Stock or
other securities or property issuable, upon exercise of the Rights are subject
to adjustment from time to time to prevent dilution (i) in the event of a stock
dividend on, or a subdivision, combination or reclassification of, the Preferred
Stock, (ii) if holders of the Preferred Stock are granted certain rights or
warrants to subscribe for Preferred Stock or convertible securities at less than
the current market price of the Preferred Stock, or (iii) upon the distribution
to holders of the Preferred Stock of evidences of indebtedness or assets
(excluding regular quarterly cash dividends) or of subscription rights or
warrants (other than those referred to above).

      With certain exceptions, no adjustments in the Purchase Price will be
required until cumulative adjustments amount to at least 1% of the Purchase
Price.  No fractional shares will be issued and, in lieu thereof, an adjustment
in cash will be made based on the market price of the Preferred Stock on the
last trading date prior to the date of exercise.

      At any time until 10 days following the Stock Acquisition Date, the
Company may redeem the Rights in whole, but not in part, at a price of $.001 per
Right.  The ten day redemption period may be extended by the Board of Directors
so long as the Rights are still redeemable.  Immediately upon the action of the
Board of Directors ordering redemption of the Rights, the Rights will terminate
and the only right of the holders of Rights will be to receive the $.001
redemption price.

      Until a Right is exercised, the holder thereof, as such, will have no
rights as a stockholder of the Company, including, without limitation, the right
to vote or to receive dividends.  While the distribution of the Rights will not
be taxable to stockholders or to the Company, stockholders may, depending upon
the circumstances, recognize taxable income in the event that the Rights become
exercisable for Common Stock (or other consideration) of the Company as set
forth above.

      Any of the provisions of the Rights Agreement may be amended by the Board
of Directors of the Company prior to the Distribution Date.  After the
Distribution Date, the provisions of the Rights Agreement may be amended by the
Board in order to cure any ambiguity, to make changes which do not 


                                     C-3
<PAGE>

adversely affect the interests of holders of Rights (excluding the interest 
of any Acquiring Person), or to shorten or lengthen any time period under the 
Rights Agreement; provided that no amendment to adjust the time period 
governing redemption will be made at such time as the Rights are not 
redeemable.

      The Rights have certain anti-takeover effects.  The Rights will cause
substantial dilution to a person or group that attempts to acquire the Company
in certain circumstances.  Accordingly, the existence of the Rights may deter
certain acquirors from making takeover proposals or tender offers.

      The Rights Agreement between the Company and the Rights Agent specifying
the terms of the Rights, which includes as Exhibit B the Form of Rights
Certificate, is attached as an exhibit and incorporated by reference.  The
foregoing description of the Rights does not purport to be complete and is
qualified in its entirety by reference to the Rights Agreement.












                                     C-4



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