PITNEY BOWES INC /DE/
10-K, 1999-03-30
OFFICE MACHINES, NEC
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<PAGE>
 
                                 UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                           Washington, DC  20549-1004

                                   FORM 10-K


 X  ANNUAL  REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
- ---                                                                          
ACT OF 1934
 
For the year ended December 31, 1998

                               OR

     TRANSITION  REPORT  PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
 ---                                                                      
 EXCHANGE ACT OF  1934

For the transition period from    ____________to _______________

Commission file number 1-3579


                               PITNEY BOWES INC.


State of Incorporation                         IRS Employer Identification No.
   Delaware                                              06-0495050


                              World Headquarters
                       Stamford, Connecticut  06926-0700
                       Telephone Number:  (203) 356-5000

Securities registered pursuant to Section 12(b) of the Act:

                                            Name of each exchange on
    Title of each class                         which registered  
    -------------------                  ------------------------------

   Common Stock ($1 par value)              New York Stock Exchange

   $2.12 Convertible Cumulative             New York Stock Exchange
   Preference Stock (no par value)
 
   Preference Share Purchase Rights         New York Stock Exchange


Securities registered pursuant to Section 12(g) of the Act:

    4% Convertible Cumulative Preferred Stock ($50 par value)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months, and (2) has been subject to such filing requirements
for the past 90 days.

Yes   X   No 
    ----     ----    

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ ]

The aggregate market value of voting stock (common stock and $2.12 preference
stock) held by non-affiliates of the Registrant as of March 12, 1999 is
$17,320,985,156.

Number of shares of common stock, $1 par value, outstanding as of March 12, 1999
is 269,561,366.
<PAGE>
 
DOCUMENTS INCORPORATED BY REFERENCE:

1.  Only the following portions of the Pitney Bowes Inc. 1998 Annual Report to
    Stockholders are incorporated by reference into Parts I, II and IV of this
    Form 10-K Annual Report:

    (a) Financial Statements, pages 36 to 58.
    (b) Management's Discussion and Analysis of Financial Condition and Results
        of Operations and Summary of Selected Financial Data on pages 25 to 35,
        excluding the information on page 34 relating to Dividend Policy.
    (c) Stock Exchanges and Stock Information, on page 59.

2.  Pitney Bowes Inc. Notice of the 1999 Annual Meeting and Proxy Statement
    dated April 1, 1999, pages 4 to 7, 10 to 13 and 18 and portions of pages 3,
    9, 14 and 17 are incorporated by reference into Part III of this Form 10-K
    Annual Report.
 
                                     PART I
                                     ------
                                        
Item 1.  Business
         --------

Pitney Bowes Inc. and its subsidiaries (the company) operate in four reportable
segments: Mailing and Integrated Logistics, Office Solutions, Mortgage Servicing
and Capital Services. The company operates in the United States and outside the
U.S. Financial information concerning revenue, operating profit and identifiable
assets by reportable segment and geographic area appears on pages 54 to 56 of
the Pitney Bowes Inc. 1998 Annual Report to Stockholders and is incorporated
herein by reference.

Mailing and Integrated Logistics. Mailing and Integrated Logistics includes
- --------------------------------                                           
revenues from the sale and financing of mailing equipment, related supplies and
services, and the rental of postage meters. Products are sold, rented or
financed by the company, while supplies and services are sold.  Some of the
company's products are sold through dealers outside the U.S.

Products include postage meters, mailing machines, address hygiene software,
manifest systems, letter and parcel scales, mail openers, mailroom furniture,
folders, and paper handling and shipping equipment.

Office Solutions.   Office Solutions includes revenues from the sale, financing,
- ----------------                                                                
rental and service of reprographic and facsimile equipment including related
supplies, and facilities management services which provides reprographic
business support, and other processing functions. Products are sold, rented or
financed by the company, while supplies and services are sold.

Facilities management services are provided by the company's Pitney Bowes
Management Services, Inc. subsidiary (P.B.M.S.). P.B.M.S. provides customers
with a variety of business support services to manage copy, reprographic and
mail centers, facsimile, electronic printing and imaging services, and records
management. P.B.M.S. is a major provider of on-and off-site services which help
customers manage the creation, processing, storage, retrieval, distribution and
tracking of documents and messages in both paper and digital form.

The financial services operations provide lease financing for the company's
products (for both the Mailing and Integrated Logistics and Office Solutions
segments) in the U.S., Canada, the United Kingdom, Germany, France, Norway,
Ireland, Australia, Austria, Switzerland and Sweden. Consolidated financial
services operations financed 38 percent of consolidated sales from continuing
operations in 1998, 36 percent in 1997, and 39 percent in 1996. Consolidated
financial services operations financed approximately 77 percent of leasable
sales in 1998, 1997 and 1996.

                                       2
<PAGE>
 
Mortgage Servicing.  Mortgage Servicing provides billing, collecting and
- ------------------                                                      
processing services for major investors in residential first mortgages. Mortgage
Servicing is provided by Atlantic Mortgage & Investment Corporation (A.M.I.C.),
a wholly-owned subsidiary of Pitney Bowes Credit Corporation.

Capital Services.   Capital Services provides large-ticket financing and fee-
- ----------------                                                            
based programs covering a broad range of products and other financial services
to the commercial and industrial markets in the U.S.

Products financed include both commercial and non-commercial aircraft, over-the-
road trucks and trailers, locomotives, railcars, rail and bus facilities and
high-technology equipment such as data processing and communications equipment.
The finance operations have also participated, on a select basis, in certain
other types of financial transactions including: sales of lease transactions,
senior secured loans in connection with acquisitions, leveraged buyout and
recapitalization financings and certain project financings.

As part of the company's strategy to reduce the capital committed to asset-based
financing, while increasing fee-based income, the company sold its broker-
oriented small-ticket leasing business to General Electric Capital Corporation
(GECC), a subsidiary of General Electric Company on October 30, 1998. As part of
the sale, the operations, employees and substantially all the assets of Colonial
Pacific Leasing Corporation (CPLC) were transferred to GECC. The company
received $790 million at closing, which approximates the book value of the net
assets sold or otherwise disposed of and related transaction costs. The
transaction is subject to post-closing adjustments. Operating results of CPLC
have been reported separately as discontinued operations in the Consolidated
Statements of Income.

Support Services.  The company maintains extensive field service organizations
- ----------------                                                              
in the U.S. and certain other countries to provide support services to customers
who have rented, leased or purchased equipment.  Such support services, provided
primarily on the basis of  annual maintenance contracts, accounted for
approximately 12 percent of revenue in 1998, 1997 and 1996.

Marketing.  The company's products and services are marketed through an
- ---------                                                              
extensive network of offices in the U.S. and through a number of subsidiaries
and independent distributors and dealers in many countries throughout the world
as well as through direct marketing and outbound telemarketing.  The company
sells to a variety of business, governmental, institutional and other
organizations.  It has a broad base of customers, and is not dependent upon any
one customer or type of customer for a significant part of its business.  The
company does not have significant backlog or seasonality relating to its
businesses.

Operations Outside the United States.  The company's manufacturing operations
- ------------------------------------                                         
outside the U.S. are in the United Kingdom.

Competition.  The company has historically been a leading supplier of certain
- -----------                                                                  
products and services in its business segments, particularly postage meters and
mailing machines. However, all segments have strong competition from a number of
companies.  In particular, it is facing competition in many countries for new
placements from several postage meter and mailing machine suppliers, and its
mailing systems products face competition from products and services offered as
alternative means of message communications.  P.B.M.S., a major provider of
business support services to the corporate, financial

                                       3
<PAGE>
 
services, and professional services markets, competes against national, regional
and local firms specializing in facilities management.  The company believes
that its long experience and reputation for product quality, and its sales and
support service organizations are important factors in influencing customer
choices with respect to its products and services.

The financing business is highly competitive with aggressive rate competition.
Leasing companies, commercial finance companies, commercial banks and other
financial institutions compete, in varying degrees, in the several markets in
which the finance operations do business and range from very large, diversified
financial institutions to many small, specialized firms.  In view of the market
fragmentation and absence of any dominant competitors which result from such
competition, it is not possible to provide a meaningful description of the
finance operations' competitive position in these markets.

Research and Development/Patents.  The company has research and development
- --------------------------------                                           
programs that are directed towards developing new products and service methods.
Expenditures on research and development totaled $100.8 million, $89.5 million,
and $81.7 million in 1998, 1997 and 1996, respectively.

As a result of its research and development efforts, the company has been
awarded a number of patents with respect to several of its existing and planned
products.  However, the company believes its businesses are not materially
dependent on any one patent or any group of related patents. The company also
believes its businesses are not materially dependent on any one license or any
group of related licenses.

Material Supplies.  The company believes it has adequate sources for most parts
- -----------------                                                              
and materials for the products it manufactures.  However, products manufactured
by the company rely to an increasing extent on microelectronic components, and
temporary shortages of these components have occurred from time to time due to
the demands by many users of such components.

The company purchases copiers, facsimile equipment and scales primarily from
Japanese suppliers.  The company believes that it has adequate sources available
to it for the foreseeable future for such products.

Environmental Regulation.  The company is subject to federal, state and local
- ------------------------                                                     
laws and regulations relating to the environment and is currently named as a
member of various groups of potentially responsible parties in administrative or
court proceedings.  As we previously announced, in 1996 the Environmental
Protection Agency (EPA) issued an administrative order directing the company to
be part of a soil cleanup program at the Sarney Farm site in Amenia, New York.
The site was operated as a landfill between the years 1968 and 1970 by parties
unrelated to the company, and wastes from a number of industrial sources were
disposed of there.  The company does not concede liability for the condition of
the site, but is working with the EPA to identify, and then seek reimbursement
from, other potentially responsible parties.  The company estimates the total
cost of our remediation effort to be in the range of $3 million to $5 million
for the soil remediation program.

The administrative and court proceedings referred to above are in different
states.  It is impossible to estimate with any certainty the total cost of
remediating, the timing or extent of remedial actions which may be required by
governmental authorities, or the amount of liability, if any.  If and when it is
possible to make a reasonable estimate of the liability in any of these matters,
a financial provision will be made as appropriate.  Based on the facts presently
known, the company believes that the outcome of any current proceeding will not
have a material adverse effect on its financial condition or results of
operations.

                                       4
<PAGE>
 
Regulatory Matters.  In May 1996, the U.S.P.S. issued a proposed schedule for
- ------------------                                                           
the phaseout of mechanical meters in the U.S.  Between May 1996 and March 1997,
the company worked with the U.S.P.S. to negotiate a revised mechanical meter
migration schedule. The final schedule agreed to with the U.S.P.S. is as
follows:

 .  As of June 1, 1996, new placements of mechanical meters would no longer be
   permitted; replacements of mechanical meters previously licensed to customers
   would be permitted prior to the applicable suspension date for that category
   of mechanical meter.

 .  As of March 1, 1997, use of mechanical meters by persons or firms who process
   mail for a fee would be suspended and would have to be removed from service.

 .  As of December 31, 1998, use of mechanical meters that interface with mail
   machines or processors ("systems meters") would be suspended and would have
   to be removed from service.

 .  As of March 1, 1999, use of all other mechanical meters ("stand-alone
   meters") would be suspended and have to be removed from service.

As a result of the company's aggressive efforts to meet the U.S.P.S. mechanical
meter migration schedule combined with the company's ongoing and continuing
investment in advanced postage evidencing technologies, mechanical meters
represent less than 10% of the company's installed U.S. meter base at December
31, 1998, compared with 25% at December 31, 1997.  At December 31, 1998, over
90% of the company's installed U.S. meter base was electronic or digital,
compared to 75% at December 31, 1997. The company continues to work in close
cooperation with the U.S.P.S., to convert those mechanical meter customers who
have not migrated to digital or electronic meters by the applicable U.S.P.S.
deadline.

In May 1995, the U.S.P.S. publicly announced its concept of its Information
Based Indicia Program (IBIP) for future postage evidencing devices.  As
initially stated by the U.S.P.S., the purpose of the program was to develop a
new standard for future digital postage evidencing devices which significantly
enhanced postal revenue security and supported expanded U.S.P.S. value-added
services to mailers.  The program would consist of the development of four
separate specifications:

 .  the Indicium specification - the technical specifications for the indicium to
   be printed

 .  a Postal Security Device specification - the technical specification for the
   device that would contain the accounting and security features of the system

 .  a Host specification

 .  a Vendor Infrastructure specification

                                       5
<PAGE>
 
In July 1996, the U.S.P.S. published for public comment draft specifications for
the Indicium, Postal Security Device and Host specifications.  The company
submitted extensive comments to these four specifications. In March 1997, the
U.S.P.S. published for public comment the Vendor Infrastructure specification.

In August 1998, the U.S.P.S. published for public comment a consolidated and
revised set of IBIP specifications entitled "Performance Criteria for
Information Based Indicia and Security Architecture for IBI Postage Metering
Systems" (the IBI Performance Criteria). The IBI Performance Criteria
consolidated the four aforementioned IBIP specifications and incorporated many
of the comments previously submitted by the company. The company submitted
comments to the IBI Performance Criteria on November 30, 1998.

As of December 31, 1998, the company is in the process of finalizing the
development of a PC product which satisfies the proposed IBI Performance
Criteria. This product is currently undergoing beta testing and is expected to
be ready for market upon final approval from the U.S.P.S.

Employee Relations.  At December 31, 1998, 26,792 persons were employed by the
- ------------------                                                            
company in the U.S. and 4,507 outside the U.S.  Employee relations are
considered to be satisfactory.  The majority of employees are not represented by
any labor union.  Management follows the policy of keeping employees informed of
its decisions, and encourages and implements employee suggestions whenever
practicable.

Item 2.  Properties
         ----------

The company's World Headquarters and certain other office and manufacturing
facilities are located in Stamford, Connecticut.  Additional office facilities
are located in Shelton, Connecticut. The company maintains research and
development operations at a corporate engineering and technology center in
Shelton, Connecticut.  A sales and service training center is located near
Atlanta, Georgia. The company believes that its current manufacturing,
administrative and sales office properties are adequate for the needs of all of
its operations.

Mailing and Integrated Logistics.  Mailing and Integrated Logistics products are
- --------------------------------                                                
manufactured in a number of plants principally in Connecticut, as well as in
Harlow, England.  Most of these facilities are owned by the company.  At
December 31, 1998, there were 135 sales, support services, and finance offices,
substantially all of which are leased, located throughout the U.S. and in a
number of other countries.

Office Solutions.  The company's copier and facsimile systems businesses are
- -----------------                                                           
both headquartered in Trumbull, Connecticut. The company's facilities management
subsidiary is headquartered in Stamford, Connecticut and leases 29 facilities
located throughout the U.S., as well as in Toronto, Ontario, Canada, and London,
England.

Executive and administrative offices of the financing operations (for both the
Mailing and Integrated Logistics and Office Solutions segments) within the U.S.
are located in Shelton, Connecticut.  Offices of the financing operations
outside the U.S. are maintained in Mississauga, Ontario, Canada; London,
England; Heppenheim, Germany; Paris, France; Oslo, Norway; Dublin, Ireland;
French's Forest, Australia; Vienna, Austria; Effretikon, Switzerland; and
Stockholm, Sweden.

Mortgage Servicing.   The Atlantic Mortgage and Investment Corporation operates
- -------------------                                                            
in Jacksonville, Florida.

Capital Services.   Pitney Bowes Credit Corporation leases an executive and
- ----------------                                                           
administrative office in Shelton, Connecticut, which is owned by Pitney Bowes
Inc. There are ten leased regional and district sales offices located throughout
the U.S.

                                       6
<PAGE>
 
Item 3. Legal Proceedings
        -----------------

In the course of normal business, the company is occasionally party to lawsuits.
These may involve litigation by or against the company relating to, among other
things:

 .   contractual rights under vendor, insurance or other contracts
 .   intellectual property or patent rights 
 .   equipment, service or payment disputes with customers 
 .   disputes with employees

The company is currently a plaintiff or a defendant in a number of lawsuits,
none of which should have, in the opinion of management and legal counsel, a
material adverse effect on the company's financial position or results of
operations.

Item 4. Submission of Matters to a Vote of Security Holders
        ---------------------------------------------------

None.

                                       7
<PAGE>
 
<TABLE> 
<CAPTION> 

Executive Officers of the Registrant
- -------------------------------------------------------------------------------
                                                                                 Executive
                                                                                 Officer
Name                                  Age  Title                                 Since
- ------------------------------------  ---  ------------------------------------  -------
<S>                                   <C>  <C>                                   <C> 
 
Michael J. Critelli                    50  Chairman and Chief                       1988
                                           Executive Officer

Marc C. Breslawsky                     56  President and Chief                      1985
                                           Operating Officer
 
Amy C. Corn                            45  Corporate Secretary and Senior           1996
                                           Associate General Counsel

Meredith B. Fischer                    46  Vice President, Corporate Marketing      1996
                                           and Chief Communications Officer
 
Arlen F. Henock                        42  Vice President - Controller and          1996
                                           Chief Tax Counsel
 
Matthew S. Kissner                     44  President, Pitney Bowes                  1997
                                           Financial Services
 
Murray D. Martin                       51  President, Pitney Bowes                  1998
                                           International
 
John N. D. Moody                       54  President, U.S. Mailing Systems          1997
 
Sara E. Moss                           52  Vice President and General Counsel       1996
 
Raymond S. Perry                       60  Vice President and Chief Information     1998
                                           Officer
 
Murray L. Reichenstein                 61  Vice President and Chief                 1996
                                           Financial Officer

Douglas A. Riggs                       54  Vice President and Chief Corporate       1988
                                           Affairs Officer

Dennis M. Roney                        56  President, Pitney Bowes                  1998
                                           Office Systems
 
Johnna G. Torsone                      48  Vice President and Chief                 1993
                                           Personnel Officer
 
Joseph E. Wall                         47  Vice President and Chief Technology      1996
                                           Officer
</TABLE>


There is no family relationship among the above officers, all of which have
served in various corporate, division or subsidiary positions with the company
for at least the past five years except M.S. Kissner, S.E. Moss, R.S. Perry,
M.L. Reichenstein and J.E. Wall.

                                       8
<PAGE>
 
Mr. Kissner, who was President, Pitney Bowes Credit Corporation since 1995,
joined the company from Bankers Trust Company where he had been Managing
Director since 1993.  Mr. Kissner assumed his duties as President, Pitney Bowes
Financial Services effective June, 1997.

Ms. Moss joined the company from the New York law firm of Howard, Darby & Levin,
where she had been a Senior Partner since 1985.  Before joining Howard, Darby &
Levin, Ms. Moss was an Assistant United States Attorney in the Southern District
of New York.  Ms. Moss served as a law clerk for the Honorable Constance Baker
Motley, United States District Judge, Southern District of New York.

Mr. Perry joined the company from The University of Michigan Business School. He
was previously with Avon Products where he held the position of Vice President
and Chief Information Officer. Mr. Perry was with Avon since 1986, and prior to
that worked for Burroughs Corporation as Vice President, Management Systems and
Services. Mr. Perry has also held positions as Head of Information Systems
Auditing and Head of Information Systems for U.S. operations of Xerox
Corporation. Mr. Perry has been a visiting professor, Computer and Information
Systems since 1995, as well as a founding member and Director of the Information
Systems Executive Forum at the University of Michigan Business School.

Mr. Reichenstein joined the company with over 31 years of experience with Ford
Motor Company.  During his time with Ford, Mr. Reichenstein held a variety of
positions of increasing responsibility in the U.S. and Europe, including
Director of Manufacturing Services, Vice President, Car Product Planning, and
Chief Financial Officer, Ford Europe; Vice President & Controller of Ford
Automotive Operations Worldwide; and Vice President & Controller of Ford Motor
Company.

Dr. Wall was most recently Vice President - Technology of Emerson Electric,
which he joined in 1986 as Director of Research and Development for its since-
divested Rosemount Aerospace Division.  Prior to joining Emerson, Dr. Wall held
positions of increasing responsibility at Honeywell, including Section Chief and
Senior Principal Research Engineer.


                                    PART II
                                    -------

                                        
Item 5.  Market for the Registrant's Common Stock and Related Stockholders'
         ------------------------------------------------------------------
         Matters
         -------

The sections entitled "Stock Exchanges" and "Stock Information" on page 59 of
the Pitney Bowes Inc. 1998 Annual Report to Stockholders are incorporated herein
by reference.  At December 31, 1998, the company had 32,210 common stockholders
of record.

Item 6.  Selected Financial Data
         -----------------------

The section entitled "Summary of Selected Financial Data" on page 35 of the
Pitney Bowes Inc. 1998 Annual Report to Stockholders is incorporated herein by
reference.

Item 7.  Management's Discussion and Analysis of Financial Condition and
         ---------------------------------------------------------------
         Results of Operations
         --------------------- 
      
The section entitled "Management's Discussion and Analysis" on pages 25 to 34 of
the Pitney Bowes Inc. 1998 Annual Report to Stockholders is incorporated herein
by reference, except for the section on page 34 relating to "Dividend Policy".

The section under "Legal, Environmental and Regulatory Matters" titled
"Regulation" on page 33 of the "Management's Discussion and Analysis"
incorporated herein by reference as mentioned above should be read in
conjunction with the discussion under "Regulatory Matters" in Part I, Item 1 on
page 5 of this Annual Report on Form 10-K.

                                       9
<PAGE>
 
The company wants to caution readers that any forward-looking statements (those
which talk about the company's or management's current expectations as to the
future) in this Form 10-K or made by company management involve risks and
uncertainties which may change based on various important factors.  Some of the
factors which could cause future financial performance to differ materially from
the expectations as expressed in any forward-looking statement made by or on
behalf of the company include:

 .    changes in postal regulations
 .    timely development and acceptance of new products
 .    success in gaining product approval in new markets where regulatory
     approval is required
 .    successful entry into new markets
 .    mailer's utilization of alternative means of communication or competitors'
     products
 .    the company's success at managing customer credit risk
 .    changes in interest rates
 .    the impact of the Year 2000 issue, including the effects of third parties'
     inabilities to address the Year 2000 problem as well as the company's own
     readiness

Item 7A.  Quantitative and Qualitative Disclosures about Market Risk.
          -----------------------------------------------------------

The section entitled "Market Risk" on pages 31 and 32 of the "Management's
Discussion and Analysis" is incorporated herein by reference.

Item 8.  Financial Statements and Supplementary Data
         -------------------------------------------

The financial statements, together with the report thereon of
PricewaterhouseCoopers LLP dated January 21, 1999, appearing on pages 36 to 58
of the Pitney Bowes Inc. 1998 Annual Report to Stockholders are incorporated
herein by reference.

Item 9.  Changes in and Disagreements with Accountants on Accounting and
         ---------------------------------------------------------------
         Financial Disclosure
         --------------------

None.

                                    PART III
                                    --------

Item 10.  Directors and Executive Officers of the Registrant
          --------------------------------------------------

Except for information regarding the company's executive officers (see
"Executive Officers of the Registrant" on page 8 of this Form 10-K), the
information called for by this Item is incorporated herein by reference to the
sections entitled "Election of Directors" , "How much stock is owned by
directors, nominees and executive officers?" and "Security Ownership" on pages 6
to 7 and 3 to 4 of the Pitney Bowes Inc. Notice of the 1999 Annual Meeting and
Proxy Statement.

Item 11.  Executive Compensation
          ----------------------

The sections entitled "Directors' Compensation", "Executive Officer
Compensation", "Severance and Change of Control Arrangements" and "Pension
Benefits" on pages 9 to 14, and 17 to 18 of the Pitney Bowes Inc. Notice of the
1999 Annual Meeting and Proxy Statement are incorporated herein by reference.

Item 12.  Security Ownership of Certain Beneficial Owners and Management
          --------------------------------------------------------------

The section entitled "How much stock is owned by directors, nominees and
executive officers?" and "Security Ownership" on pages 3 to 4 of the Pitney
Bowes Inc. Notice of the 1999 Annual Meeting and Proxy Statement is incorporated
herein by reference.

Item 13.  Certain Relationships and Related Transactions
          ----------------------------------------------

None.

                                       10
<PAGE>
 
                                    PART IV
                                    -------
                                        
Item 14.  Exhibits, Financial Statement Schedules and Reports on Form 8-K
          ---------------------------------------------------------------

(a)  1.   Financial statements - see Item 8 on page 10 and "Index to Financial
          Schedules" on page 17.
 
     2.   Financial statement schedules - see "Index to Financial Schedules"
          on page 17.

     3.   Exhibits (numbered in accordance with Item 601 of Regulation S-K).

<TABLE> 
<CAPTION> 

Reg. S-K                                                                           Status or Incorporation
Exhibits                        Description                                              by Reference        
- --------        ---------------------------------------------   --------------------------------------------------------------- 
<S>             <C>                                             <C>
 
(3)(a)          Restated Certificate of                         Incorporated by reference to Exhibit (3a) to Form 10-K as filed
                Incorporation, as amended                       with the Commission on March 30, 1993. (Commission file number
                                                                1-3579)
 
   (a.1)        Certificate of Amendment to the Restated        Incorporated by reference to Exhibit (a.1) to Form 10-K as filed
                Certificate of Incorporation (as amended        with the Commission on March 27, 1998. (Commission file number
                May 29, 1996)                                   1-3579)

   (b)          By-laws, as amended                             Incorporated by reference to Exhibit (3b) to Form 10-K as filed
                                                                with the Commission on April 1, 1996. (Commission file number
                                                                1-3579)

   (c)          By-laws, as amended                             Incorporated by reference to Exhibit (3)(ii) to Form 10-Q as filed
                                                                with the Commission on November 16, 1998. (Commission file number
                                                                1-3579)
                
(4)(a)          Form of Indenture dated as of November 15,      Incorporated by reference to Exhibit (4a) to Form 10-K as filed
                1987 between the company and Chemical Bank,     with the Commission on March 24, 1988. (Commission file number
                as Trustee                                      1-3579)

   (b)          Form of Debt Securities                         Incorporated by reference to Exhibit (4b) to Form 10-K as filed
                                                                with the Commission on March 24, 1988. (Commission file number
                                                                1-3579)

   (c)          Form of First Supplemental Indenture dated as   Incorporated by reference to Exhibit (1) to Form 8-K as filed with
                of June 1, 1989 between the company and         the Commission on June 16, 1989. (Commission file number 1-3579)
                Chemical Bank, as Trustee

   (d)          Form of Indenture dated as of April 15, 1990    Incorporated by reference to Exhibit (4.1) to Registration
                between the company and Chemical Bank, as       Statement on Form S-3 (No. 33-33948) as filed with the Commission
                successor to Manufacturers Hanover Trust        on March 28, 1990.
                Company, as Trustee
</TABLE>

                                       11
<PAGE>
 
<TABLE> 
<CAPTION> 

Reg. S-K                                                                           Status or Incorporation
Exhibits                        Description                                              by Reference        
- --------        ---------------------------------------------   --------------------------------------------------------------- 
<S>             <C>                                             <C>

   (e)          Forms of Debt Securities                        Incorporated by reference to Exhibit (4) to Form 10-Q as filed
                                                                with the Commission on May 14, 1990. (Commission file number
                                                                1-3579)

   (f)          Form of Indenture dated as of May 1, 1985       Incorporated by reference to Exhibit (4a) to Registration
                between Pitney Bowes Credit Corporation and     Statement on Form S-3 (No. 2-97411) as filed with the Commission
                Bankers Trust Company, as Trustee               on May 1, 1985.

   (g)          Letter Agreement between Pitney Bowes Inc.      Incorporated by reference to Exhibit (4b) to Registration
                and Bankers Trust Company, as Trustee           Statement on Form S-3 (No. 2-97411) as filed with the Commission
                                                                on May 1, 1985.

   (h)          Form of First Supplemental Indenture dated as   Incorporated by reference to Exhibit (4b) to Registration
                of December 1, 1986 between Pitney Bowes        Statement on Form S-3 (No. 33-10766) as filed with the Commission
                Credit Corporation and Bankers Trust            on December 12, 1986.
                Company, as Trustee

   (i)          Form of Second Supplemental Indenture dated     Incorporated by reference to Exhibit (4c) to Registration
                as of February 15, 1989 between Pitney Bowes    Statement on Form S-3 (No. 33-27244) as filed with the Commission
                Credit Corporation and Bankers Trust Company,   on February 24, 1989.
                as Trustee

   (j)          Form of Third Supplemental Indenture dated as   Incorporated by reference to Exhibit (1) to Form 8-K as filed with
                of May 1, 1989 between Pitney Bowes Credit      the Commission on May 16, 1989. (Commission file number 1-3579)
                Corporation and Bankers Trust Company, as
                Trustee

   (k)          Indenture dated as of November 1, 1995          Incorporated by reference to Exhibit (4a) to Amendment No. 1 to
                between the company and Chemical Bank, as       Registration Statement on Form S-3 (No. 33-62485) as filed with
                Trustee                                         the Commission on November 2, 1995.

   (l)          Preference Share Purchase Rights Agreement      Incorporated by reference to Exhibit (4) to Form 8-K as filed with
                dated December 11, 1995 between the company     the Commission on March 13, 1996.  (Commission file number 1-3579)
                and Chemical Mellon Shareholder Services,
                LLC., as Rights Agent, as amended
</TABLE>

                                       12
<PAGE>
 
                The company has outstanding certain other long-term
                indebtedness. Such long-term indebtedness does not exceed 10% of
                the total assets of the company; therefore, copies of
                instruments defining the rights of holders of such indebtedness
                are not included as exhibits. The company agrees to furnish
                copies of such instruments to the Securities and Exchange
                Commission upon request.


Executive Compensation Plans:
- ---------------------------- 

<TABLE>
<CAPTION>
<S>                 <C>                                          <C>

(10)(a)             Retirement Plan for Directors of Pitney      Incorporated by reference to Exhibit (10a) to Form 10-K as filed
                    Bowes Inc.                                   with the Commission on March 30, 1993. (Commission file number
                                                                 1-3579)

   (b)              Pitney Bowes Inc. Directors' Stock Plan      Incorporated by reference to Exhibit (i) to Form 10-K as filed
                    (as amended and restated 1997)               with the Commission on March 31, 1997. (Commission file number
                                                                 1-3579)

   (c)              Pitney Bowes 1991 Stock Plan                 Incorporated by reference to Exhibit (10b) to Form 10-K as filed
                                                                 with the Commission on March 25, 1992. (Commission file number
                                                                 1-3579)

   (c.1)            First Amendment to Pitney Bowes 1991 Stock   Incorporated by reference to Exhibit (ii) to Form 10-K as filed
                    Plan                                         with the Commission on March 31, 1997. (Commission file 1-3579)

   (c.2)            Second Amendment to Pitney Bowes 1991 Stock  Incorporated by reference to Exhibit (i) to Form 10-Q as filed
                    Plan                                         with the Commission on November 13, 1997. (Commission file number
                                                                 1-3579)

   (c.3)            Pitney Bowes 1991 Stock Plan (as             Incorporated by reference to Exhibit (10) to Form 10-Q as filed
                    amended and restated)                        with the Commission on May 14, 1998. (Commission file number
                                                                 1-3579)

   (d)              Pitney Bowes Inc. Key Employees' Incentive   Incorporated by reference to Exhibit (10c) to Form 10-K as filed
                    Plan (as amended and restated)               with the Commission on March 25, 1992. (Commission file number
                                                                 1-3579)

   (d.1)            First Amendment to Pitney Bowes Inc. Key     Incorporated by reference to Exhibit (iii) to Form 10-K as filed
                    Employees' Incentive Plan (as amended and    with the Commission on March 31, 1997. (Commission file number
                    restated June 10, 1991)                      1-3579)

   (e)              1979 Pitney Bowes Stock Option Plan (as      Incorporated by reference to Exhibit (10d) to Form 10-K as filed
                    amended and restated)                        with the Commission on March 25, 1992. (Commission file number
                                                                 1-3579)
</TABLE>

                                       13
<PAGE>
 
<TABLE>
<CAPTION>
<S>                 <C>                                          <C>

   (f)              Pitney Bowes Severance Plan, as amended,     Incorporated by reference to Exhibit (10) to Form 10-K as filed
                    dated December 12, 1988                      with the Commission on March 23, 1989. (Commission file number
                                                                 1-3579)

   (g)              Pitney Bowes Executive Severance Policy,     Incorporated by reference to Exhibit (10h) to Form 10-K as filed
                    adopted December 11, 1995                    with the Commission on April 1, 1996. (Commission file number
                                                                 1-3579)

   (h)              Pitney Bowes Inc. Deferred Incentive Sav-    Incorporated by reference to Exhibit (i) to Form 10-Q as filed
                    ings Plan for the Board of Directors         with the Commission on May 15, 1997. (Commission file number
                                                                 1-3579)

   (i)              Pitney Bowes Inc. Deferred Incentive         Incorporated by reference to Exhibit (v) to Form 10-K as filed
                    Savings Plan                                 with the Commission on March 31, 1997. (Commission file number
                                                                 1-3579)

(12)                Computation of ratio of earnings to fixed    Exhibit (i)
                    charges

(13)                Portions of annual report to security        Exhibit (ii)
                    holders

(21)                Subsidiaries of the registrant               Exhibit (iii)

(23)                Consent of experts and counsel               Exhibit (iv)

(27)                Financial Data Schedule                      Exhibit (v)

   (b)              On February 26, 1999, the company filed a current report on
                    Form 8-K pursuant to Item 5 thereof, reporting the Press
                    Release dated January 28, 1999 and selected segment data.

                    On November 19, 1998, the company and PBCC filed a current
                    report on Form 8-K pursuant to Item 7 thereof, reporting the
                    content of the Stock Purchase Agreement for the operations
                    of CPLC.
                    
                    On November 16, 1998, the company and PBCC filed a current
                    report on Form 8-K pursuant to Items 2 and 7 thereof,
                    reporting the sale of the operations of CPLC on October 30,
                    1998.

                    On October 19, 1998, PBCC filed a current report on Form 8-K
                    relating to the definitive agreement entered into with
                    General Electric Capital Corporation (GECC), a subsidiary of
                    General Electric Company, to sell its broker-oriented
                    external financing business, Colonial Pacific Leasing
                    Corporation (CPLC). In this transaction, the operations,
                    employees and substantially all assets related to CPLC will
                    be transferred to GECC.
</TABLE>
 

                                       14
<PAGE>
 
                                  SIGNATURES
                                  ----------
                                        
     Pursuant to the requirements of Section 13 or 15(d) of the Securities
 Exchange Act of 1934, the Registrant has duly caused this report to be signed
 on its behalf by the undersigned, thereunto duly authorized.

                          Pitney Bowes Inc.



                          By /s/ Michael J. Critelli
                             -----------------------
                             (Michael J. Critelli)
                             Chairman and Chief
                             Executive Officer
 
                           Date March 30, 1999
                                ----------------

                                       15
<PAGE>
 
                               SIGNATURES
                               ----------

      Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated.

 
Signature                                 Title                   Date
- ----------------------------  -----------------------------  --------------
 
/s/ Michael J. Critelli       Chairman and Chief             March 30, 1999
- ----------------------------  Executive Officer - Director   --------------
Michael J. Critelli           
 

/s/ Marc C. Breslawsky        President and Chief            March 30, 1999
- ----------------------------  Operating Officer - Director   --------------
Marc C. Breslawsky            
 

/s/ Murray L. Reichenstein    Vice President and Chief       March 30, 1999
- ----------------------------  Financial Officer (principal   --------------
Murray L. Reichenstein        financial officer)
                              
 
/s/ Arlen F. Henock           Vice President - Controller    March 30, 1999
- ----------------------------  and Chief Tax Counsel          --------------
 Arlen F. Henock              (principal accounting
                                officer)           

 

/s/ Linda G. Alvarado         Director                       March 30, 1999
- ----------------------------                                 --------------
Linda G. Alvarado
 

/s/ William E. Butler         Director                       March 30, 1999
- ----------------------------                                 --------------
William E. Butler
 

/s/ Colin G. Campbell         Director                       March 30, 1999
- ----------------------------                                 --------------
Colin G. Campbell
 

/s/ Ernie Green               Director                       March 30, 1999
- ----------------------------                                 --------------
Ernie Green
 

/s/ Charles E. Hugel          Director                       March 30, 1999
- ----------------------------                                 --------------
Charles E. Hugel
 

/s/ James H. Keyes            Director                       March 30, 1999
- ----------------------------                                 --------------
James H. Keyes
 

/s/ Michael I. Roth           Director                       March 30, 1999
- ----------------------------                                 --------------
Michael I. Roth
 

/s/ Phyllis S. Sewell         Director                       March 30, 1999
- ----------------------------                                 --------------
Phyllis S. Sewell

                                       16
<PAGE>
 
                          INDEX TO FINANCIAL SCHEDULES
                          ----------------------------

The financial schedules should be read in conjunction with the financial
statements in the Pitney Bowes Inc. 1998 Annual Report to Stockholders.
Schedules not included herein have been omitted because they are not applicable
or the required information is shown in the financial statements or notes
thereto.  Also, separate financial statements of less than 100 percent owned
companies, which are accounted for by the equity method, have been omitted
because they do not constitute significant subsidiaries.


                                                                    Page
                                                                    ----
Pitney Bowes Inc.:

    Report of independent accountants on financial
    statement schedule                                               18

    Financial statement schedule for the years 1996 - 1998:

         Valuation and qualifying accounts and
         reserves (Schedule II)                                      19

                                       17
<PAGE>
 
                      REPORT OF INDEPENDENT ACCOUNTANTS ON
                          FINANCIAL STATEMENT SCHEDULE




  To the Board of Directors
  of Pitney Bowes Inc.


  Our audits of the consolidated financial statements referred to in our report
  dated January 21, 1999 appearing on page 58 of the Pitney Bowes Inc. 1998
  Annual Report to Stockholders (which report and consolidated financial
  statements are incorporated by reference in this Annual Report on Form 10-K)
  also included an audit of the financial statement schedule listed in Item
  14(a)2 of this Form 10-K.  In our opinion, this financial statement schedule
  presents fairly, in all material respects, the information set forth therein
  when read in conjunction with the related consolidated financial statements.



  PricewaterhouseCoopers LLP

  Stamford, Connecticut
  January 21, 1999

                                       18
<PAGE>
 
                               PITNEY BOWES INC.

                     SCHEDULE II - VALUATION AND QUALIFYING
                             ACCOUNTS AND RESERVES

                 FOR THE YEARS ENDED DECEMBER 31, 1996 TO 1998

(Dollars in thousands)

<TABLE>
<CAPTION>
                                                    Additions
                            Balance at              charged to                                       Balance
                           beginning of             costs and                                        at end
    Description                year                 expenses                Deductions               of year
- --------------------  ----------------------  ----------------------  ----------------------  ----------------------
<S>                   <C>                     <C>                     <C>                     <C>

Allowance for doubtful accounts
- -------------------------------

1998                      $21,129                    $9,872                   $6,336  (1)              $24,665
1997                      $16,160                    $9,269                   $4,300  (1)              $21,129
1996                      $13,050                    $9,894                   $6,784  (1)              $16,160

Allowance for credit losses on finance receivables
- --------------------------------------------------

1998                      $132,308                   $73,142                 $74,675  (1)              $130,775 
1997                      $113,737                   $85,628                 $67,057  (1)              $132,308
1996                      $113,506                   $74,785                 $74,554  (1)              $113,737 

Valuation allowance for mortgage servicing rights impairment
- ------------------------------------------------------------
 

1998                      $    --                    $12,102                 $ 1,875                   $ 10,227 
1997                      $    --                    $   --                  $   --                    $    -- 
1996                      $    --                    $   --                  $   --                    $    -- 



Valuation allowance for deferred tax asset (2)
- ------------------------------------------    

1998                      $41,301                    $22,221                  $2,565                   $60,957
1997                      $46,601                    $ 1,233                  $6,533                   $41,301
1996                      $48,693                    $ 3,066                  $5,158                   $46,601 
</TABLE>

(1)  Principally uncollectible accounts written off.
(2)  Included in balance sheet as a liability.

                                       19

<PAGE>
 
                                                                     EXHIBIT (i)
                                                                     -----------


                              PITNEY BOWES INC.                  

              COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES(1)

(Dollars in thousands)

<TABLE>
<CAPTION>
                                                            Years Ended December 31,
                                      ---------------------------------------------------------------
                                         1998        1997(2)      1996(2)      1995(2)      1994(2)
                                      ----------    ---------    ---------    ---------    ---------
<S>                                   <C>           <C>          <C>          <C>          <C>

Income from continuing
 operations before
 income taxes.......................  $  864,177    $775,527     $657,170     $597,471     $547,341
 Add:
 Interest expense...................     168,558     162,993      163,176      196,436      171,057
 Portion of rents
  representative of
  the interest factor...............      37,396      39,146       40,387       41,941       42,214
 Amortization of
  capitalized interest..............         973         914          914          914          914
 Minority interest in
  the income of
  subsidiary with
  fixed charges.....................      12,425      11,322        8,121        5,013           -
                                      ----------    --------     --------     --------     --------
Income as adjusted..................  $1,083,529    $989,902     $869,768     $841,775     $761,526
                                      ==========    ========     ========     ========     ========
Fixed charges:
 Interest expense...................  $  168,558    $162,993     $163,176     $196,436     $171,057
 Capitalized interest...............           -           -        1,201        2,178          733
 Portion of rents
  representative of
  the interest factor...............      37,396      39,146       40,387       41,941       42,214
 Minority interest,
  excluding taxes, in
  the income of                                                  
  subsidiary with                                                             
 fixed charges......................      18,906      17,251       11,792        7,613           -
                                      ----------    --------     --------     --------     --------
                                      $  224,860    $219,390     $216,556     $248,168     $214,004
                                      ==========    ========     ========     ========     ========
 
Ratio of earning to
 fixed charges......................       4.82        4.51         4.02         3.39         3.56  
                                      ==========    ========     ========     ========     ======== 

Ratio of earnings to
 fixed charges                        
 excluding minority                                                          
 interest...........................       5.20        4.84         4.21         3.48         3.56
                                      ==========    ========     ========     ========     ======== 
</TABLE>

(1)  The computation of the ratio of earnings to fixed charges has been computed
     by dividing income from continuing operations before income taxes as
     adjusted by fixed charges.  Included in fixed charges is one-third of
     rental expense as the representative portion of interest.
(2)  Amounts reclassified to reflect CPLC in discontinued operations.

<PAGE>
 
                                                                    Exhibit (ii)

Management's Discussion and Analysis
Year ended December 31, 1998

Overview

Pitney Bowes Inc. (the company) continues to build on the core activities that
support its strong competitive position. We concentrate on products and services
that enable us to be the provider of informed mail and messaging management.

The company operates in four reportable segments: Mailing and Integrated
Logistics, Office Solutions, Mortgage Servicing and Capital Services.

Mailing and Integrated Logistics includes revenues from the sale and financing
of mailing equipment, related supplies and services, and the rental of postage
meters. Office Solutions includes revenues from the sale, financing, rental and
service of reprographic and facsimile equipment including related supplies, and
facilities management services which provides reprographic business support, and
other processing functions. Mortgage Servicing provides billing, collecting and
processing services for major investors in residential first mortgages. The
interest rate environment, however, has caused the company to reexamine the
impact of fluctuating rates and prepay patterns on the way the mortgage
servicing business is managed. We will explore a range of strategic options to
address the changing profile of this business in a way that maximizes value for 
our shareholders.  Capital Services provides large-ticket financing and 
fee-based programs covering a broad range of products and other financial 
services to the commercial and industrial markets in the U.S.

As part of the company's strategy to reduce the capital committed to asset-based
financing, while increasing fee-based income, the company sold its
broker-oriented small-ticket leasing business to General Electric Capital
Corporation (GECC), a subsidiary of General Electric Company. As part of the
sale, the operations, employees and substantially all the assets of Colonial
Pacific Leasing Corporation (CPLC) were transferred to GECC. The company
received $790 million at closing, which approximates the book value of the net
assets sold or otherwise disposed of and related transaction costs. The
transaction is subject to post-closing adjustments. Operating results of CPLC
have been reported separately as discontinued operations in the Consolidated
Statements of Income. See Note 13 to the consolidated financial statements.

Results of Continuing Operations
1998 Compared to 1997

In 1998, revenue increased 8%, operating profit grew 16%, income from continuing
operations grew 12% and diluted earnings per share from continuing operations
increased 17% to $2.03 compared with $1.74 for 1997.

                           [BAR GRAPH APPEARS HERE]

Diluted Earnings Per Share from Continuing Operations
- -----------------------------------------------------
Dollars

1996    1.50
1997    1.74
1998    2.03


Revenue

(Dollars in millions)                      1998           1997          % change
- --------------------------------------------------------------------------------
Mailing and
 Integrated Logistics                    $2,707         $2,552               6%
Office Solutions                          1,216          1,089              12%
Mortgage Servicing                          130             73              77%
Capital Services                            168            206             (18%)
- --------------------------------------------------------------------------------
                                         $4,221         $3,920               8%
================================================================================

The revenue increase came from growth in the Mailing and Integrated Logistics,
Office Solutions and Mortgage Servicing segments of 6%, 12% and 77%,
respectively, over 1997. Volume increases in our U.S. Mailing Systems,
Production Mail, U.S. Copier Systems, Facsimile Systems, facilities management
and mortgage servicing businesses were the principal cause of the revenue
growth. The impact of prices and exchange rates was minimal. The revenue
increase was partially offset by an 18% decline in revenue in the Capital
Services segment due to our strategy to reduce our external assets and shift to
more fee-based revenue streams.

Approximately 75% of our total revenue in 1998 and 1997 is recurring revenue,
which we believe is a continuing good indicator of potential repeat business.

Operating profit

(Dollars in millions)                         1998          1997        % change
- --------------------------------------------------------------------------------
Mailing and
 Integrated Logistics                         $663          $584             14%
Office Solutions                               235           197             19%
Mortgage Servicing                              37            25             52%
Capital Services                                52            48              7%
- --------------------------------------------------------------------------------
                                              $987          $854             16%
================================================================================

Operating profit grew 16% over the prior year compared with growth of 18% in
1997, continuing to reflect our strong emphasis on reducing costs and
controlling operating expenses in all our businesses. Another measure of our
success in controlling costs and expenses in 1998 and 1997 was that growth in
operating

                                                                              25
<PAGE>
 
profit continued to significantly outpace revenue growth. Operating profit
grew 14% in the Mailing and Integrated Logistics segment, 19% in the Office
Solutions segment, 52% in the Mortgage Servicing segment and 7% in the Capital
Services segment.

The operating profit growth in the Mailing and Integrated Logistics segment came
from strong performances by U.S. Mailing Systems, International Mailing,
Production Mail and related financing. Strong operating performances by our
Facsimile Systems, U.S. Copier Systems and facilities management businesses
drove the operating profit growth in the Office Solutions segment. Despite the
impact of the declining interest rate environment which resulted in higher
amortization and asset impairment charges, Mortgage Servicing had strong
operating profit growth. However, as mentioned above, the company will explore a
range of strategic options to address the changing profile of the mortgage
servicing business in a way that maximizes shareholder value.

                           [BAR GRAPH APPEARS HERE]

Revenue
- -------
Dollars in millions
                                1996            1997            1998
                              ------          ------          ------
Sales.....................     1,675           1,834           1,994  
Rentals & Financing.......     1,555           1,602           1,711
Support Services..........       466             484             516


Sales revenue increased 9% in 1998 due mainly to strong sales growth in our U.S.
Mailing Systems, U.S. Copier Systems, Facsimile Systems and facilities
management businesses. The increase in U.S. Mailing Systems was due to the
continuing shift to advanced technologies and feature-rich products in the
large, medium and entry level mailing machines and in weighing scales. Sales of
consumable supplies used in our digital products also had strong growth. Sales
growth in our Software Solutions business was driven by strong sales of
logistics and print management software. Copier sales growth was driven by our
new Smart Image(TM) Plus line of products in the high-end segment plus increased
product offerings of digital and color models. Copier supply sales were also
higher. For the second consecutive year, Buyers Laboratory has named our copiers
as the "Most Outstanding Copier Line," with eight copiers being called
"outstanding" in their respective class. The award recognizes reliability, copy
quality and ease of use, all factors critical to customer satisfaction.
Facsimile supply sales in the U.S. and equipment sales in the U.K. and Canada
drove sales growth in the Facsimile Systems business. Increases in contract base
and increases in value added services to the existing contract base accounted
for the growth in our facilities management business. In total, Financial
Services financed 38% and 36% of all sales in 1998 and 1997, respectively. This
increase was achieved despite the impact of the increased sales revenue from our
facilities management business, which does not use traditional financing
services used by our other businesses.

Rentals and financing revenue increased 7% in 1998. Rentals revenue grew 6%
driven by growth in the U.S. and the U.K. mailing markets due to the continuing
shift to electronic and digital meters. In the U.S., the growth came primarily
from continuing placement of the digital desktop Personal Post Office(TM) meter,
which is available through various distribution channels such as telemarketing,
the Internet and selected retail outlets specializing in business supplies. At
the end of 1998, electronic and digital meters represent over 90% of our U.S.
meter base, with digital meters representing 35% of all meters in service in the
U.S. The company no longer places mechanical meters, which is in line with U.S.
Postal Service (USPS) guidelines; such meters are now less than 10% of our U.S.
meter population. The growth in U.K. rentals revenue was due to the introduction
of the Personal Post Office(TM) meter in that market.

Contribution to rental revenue growth also came from our U.S. and U.K. facsimile
markets, driven by an increased rental base of the 33.6 kbps systems such as the
9920 and 9930 models in the U.S.

Financing revenue grew 8%. Revenue increases came from increases in the mortgage
servicing business, increased volume of leases of the company's products and
from new product offerings such as Purchase Power(SM), Business Rewards(SM) and
Postal Privilege(SM). The increase was offset by reduced revenues from the
large-ticket external financing business due to asset dispositions in 1998 and
prior years in accordance with our strategy.

Support services revenue increased 7% in 1998. U.S. Mailing had increased
support service revenue from a larger population of extended maintenance
contracts, despite competitive pricing pressures; chargeable service calls were
also higher. Production Mail had double-digit growth in support services revenue
as their service contract base and on-site contracts increased. U.S. Copier
Systems and most of our international mailing units, excluding currency impacts,
had increased support services revenue.

Cost of sales

(Dollars in millions)                       1998           1997         % change
- --------------------------------------------------------------------------------
                                          $1,146         $1,082               6%
Percentage of
 sales revenue                             57.5%          59.0%

The cost of sales ratio, cost of sales expressed as a percentage of sales
revenue, improved for the second consecutive year. The significant improvement
in this ratio was achieved principally due to lower product costs, the increased
sale of higher margin supplies in our mailing, copier and facsimile businesses
and the impact of strategic sourcing initiatives in the U.S. and Europe. The
improvement was achieved despite the offsetting effect of increased revenue and
costs of the lower-margin facilities management business, where most of its
expenses are in cost of sales.

26
<PAGE>
 
Cost of rentals and financing

(Dollars in millions)                       1998          1997          % change
- --------------------------------------------------------------------------------
                                            $517          $451               15%
Percentage of rentals
 and financing revenue                      30.2%         28.2%

Cost of rentals and financing, as a percentage of rentals and financing revenue,
increased two percentage points. While the cost of rentals was essentially flat
with 1997, the cost of financing increased due to higher costs at our mortgage
servicing business. The declining interest rate environment and higher mortgage
prepayment activity resulted in larger amortization expenses of mortgage
servicing rights, as well as an impairment charge of $10.3 million for the year.
The ratio also increased due to lower revenues in the Capital Services segment,
reflecting the company's continued focus to reposition this business.

Selling, service and administrative expenses were 34% of revenue in 1998
compared with 35% in 1997. Continued emphasis on controlling expense growth
while growing revenues resulted in an improvement in this ratio. This was the
sixth consecutive year of improvement in our selling, service and administrative
cost to revenue ratio, excluding a charge in 1996 to exit the copier business in
Australia. The company is in the process of an enterprise-wide resource planning
initiative and has incurred expenses to comply with Year 2000 systems issues,
which have partially offset the improvement in this ratio.

                           [BAR GRAPH APPEARS HERE]

Selling, Service and Administrative Rate
(excluding 1996 Australian Charge)

1996    35.4%
1997    34.9%
1998    34.2%


Research and development expenses

(Dollars in millions)                 1998             1997             % change
- --------------------------------------------------------------------------------
                                      $101              $89                  13%

Research and development expenses increased 13% in 1998 to $101 million
reflecting continued investment in developing new technologies and enhancing
features for all our products. The 1998 increase represents expenditures for new
digital meters and metering technology, inserting equipment, developing advanced
features for production mail equipment, high volume mail sorting equipment and
digital delivery technologies.

Net interest expense

(Dollars in millions)                          1998           1997      % change
- --------------------------------------------------------------------------------
                                               $149           $155          (3%)

Net interest expense decreased due to lower interest rates and higher interest
income, offset in part by higher average borrowings during 1998 compared to
1997. Lower interest expense resulting from utilizing the proceeds from prior
year asset sales in our Capital Services segment and the sale of the
broker-oriented small-ticket external financing business in 1998, was offset by
interest expense on borrowings to fund the continuing stock repurchase program.
Our variable and fixed debt mix, after adjusting for the effect of interest rate
swaps, was 32% and 68% at December 31, 1998.

Effective tax rate

                                                1998                       1997
- --------------------------------------------------------------------------------
                                                34.3%                      34.4%

The effective tax rate of 34.3% in 1998 reflects continued tax benefits from
leasing and financing activities and lower taxes attributable to international
sourced income. This rate was essentially flat with prior year.

                           [BAR GRAPH APPEARS HERE]

Continuing Operations Margin
Percentage of revenue

1996    12.2%
1997    13.0% 
1998    13.5%


Income from continuing operations and diluted earnings per share from continuing
operations increased 12% and 17%, respectively, in 1998. The reason for the
increase in diluted earnings per share outpacing the increase in income from
continuing operations was the company's share repurchase program, under which 11
million shares, 4% of the average common and potential common shares outstanding
at the end of 1997, were repurchased in 1998. Income from continuing operations
as a percentage of revenue increased to 13.5% in 1998 from 13% in 1997.


                                                                              27
<PAGE>
 
                           [BAR GRAPH APPEARS HERE]

Income from Continuing Operations
Dollars in millions

1996    453
1997    509
1998    568


Results of Continuing Operations
1997 Compared to 1996

In 1997, revenue increased 6%, operating profit grew 18%, income from
continuing operations grew 12% and diluted earnings per share from continuing
operations increased 16% to $1.74 compared with $1.50 for 1996. Revenue growth
was 8%, after adjusting for the impacts of strategic actions in Australia, asset
sale activity and the strategic shift of the external large-ticket business to
more fee-based income sources.

Revenue

(Dollars in millions)                      1997           1996          % change
- --------------------------------------------------------------------------------
Mailing and
 Integrated Logistics                    $2,552         $2,402               6%
Office Solutions                          1,089            983              11%
Mortgage Servicing                           73             53              38%
Capital Services                            206            258             (20%)
- --------------------------------------------------------------------------------
                                         $3,920         $3,696               6%
================================================================================

The revenue increase came from growth in the Mailing and Integrated Logistics,
Office Solutions and Mortgage Servicing segments of 6%, 11% and 38%,
respectively, over 1996. Volume increases in our U.S. Mailing Systems,
Production Mail, U.S. Copier Systems, Facsimile Systems, facilities management
and mortgage servicing businesses were the principal cause of the revenue
growth. The impact of prices and exchange rates was minimal. The revenue
increase was partially offset by a 20% decline in revenue in the Capital
Services segment due to our strategy to reduce our external assets and shift to
more fee-based revenue streams. The reduction of Capital Services assets
included the effect of the agreement with GATX Capital, more fully discussed
under Other Matters. Excluding the impact of planned asset sales, revenue in the
Capital Services segment would have declined by 12%.

Approximately 75% of our total revenue in 1997 and 1996 is recurring revenue,
which we believe is a good indicator of potential repeat business.

Operating profit

(Dollars in millions)                        1997          1996         % change
- --------------------------------------------------------------------------------
Mailing and
 Integrated Logistics                        $584          $477             22%
Office Solutions                              197           172             15%
Mortgage Servicing                             25            14             79%
Capital Services                               48            60            (21%)
- --------------------------------------------------------------------------------
                                             $854          $723             18%
================================================================================

Operating profit grew 18% over the prior year, continuing to reflect our strong
emphasis on reducing costs and controlling operating expenses in all our
businesses. Another measure of our success in controlling costs and expenses in
1997 and 1996 was that growth in operating profit continued to significantly
outpace revenue growth, excluding the 1996 charge for exiting the Australian
copier business. Operating profit grew 22% in the Mailing and Integrated
Logistics segment, 15% in the Office Solutions segment 79% in the Mortgage
Servicing segment and declined 21% in the Capital Services segment. Excluding
the 1996 charge for exiting the Australian copier business, operating profit
growth would have been 13%, with the Mailing and Integrated Logistics segment
operating profit growth at 15%.

The operating profit growth in the Mailing and Integrated Logistics and Office
Solutions segments came from strong performances by U.S. Mailing Systems,
Facsimile Systems and U.S. Copier Systems. In the Capital Services segment,
operating profit declined due to a planned reduction in the company's
large-ticket external portfolio. Operating profit in this segment included the
impacts of a charge for costs and asset valuation related to the agreement
announced in August 1997 with GATX Capital (see Other Matters) and external
large-ticket asset sales in 1996. Excluding these items, operating profit in the
Capital Services segment would have increased 10%.

Sales revenue increased 9% in 1997 due mainly to strong equipment sales in U.S.
Mailing Systems and U.S. Copier Systems, higher supplies revenue at Facsimile
Systems and increased sales of the facilities management business. The increase
in U.S. Mailing Systems' revenue is due mainly to customers' conversion to more
advanced technologies, with feature-rich products and services driven by meter
migration (see Regulatory Matters). The increase in U.S. Copier Systems was due
to solid equipment sales paced by the introduction of six new products, the
phased rollout of the color and digital copier systems and the introduction of
the Smart Image(TM) RIP controllers that allow a color copier to function as a
high-quality color printer. Buyers Laboratory named the Pitney Bowes copier line
as "Line of the Year," with a record seven Pitney Bowes copiers named "Picks of
the Year," the most by any copier vendor in the history of the award. The award
is based on factors that are critical to customer productivity,
satisfaction and value such as reliability, copy quality and ease
of use. Facsimile Systems' sales revenue increased due to higher supplies

28
<PAGE>
 
revenue resulting from strong demand for plain paper cartridges. Increased sales
of the facilities management business were due primarily to the continued
expansion of our commercial contract base. In total, Financial Services financed
36% and 39% of all sales in 1997 and 1996, respectively. This decrease is due
mainly to the impact of increased sales revenue from our facilities management
business, which does not use traditional financing services used by our other
businesses.

Rentals and financing revenue increased 3% from 1996. Rentals revenue increased
5% from 1996 due mainly to rapid growth in the base of electronic and digital
meters. This resulted from the conversion of U.S. Mailing Systems' customers to
more advanced technology and new distribution channels such as the availability
of the digital desktop Personal Post Office(TM) meter via the Internet and
selected retail outlets specializing in business supplies. By the end of 1997,
75% of the company's U.S. meter base was made up of electronic and digital
meters, with approximately 25% made up of advanced technology digital meters.
Rentals revenue in 1997 no longer included the administrative revenue associated
with the trust fund, because the USPS took control of the fund in 1996.

Double-digit contributions to rentals revenue growth came from our U.S. and U.K.
facsimile businesses, driven by an increased rental base of advanced products
introduced in 1997, such as model 9830, selected as the "Best Plain Paper Fax
Machine" by the American Facsimile Association, and model 9910.

Financing revenue, adjusted for planned asset sales, grew 5% in 1997 on
increased volume of leases of Pitney Bowes products and new product offerings
such as Purchase Power(SM). Including the impact of asset sales, which generated
more revenues in 1996 than in 1997, financing revenue grew 1% in 1997.

Support services revenue in 1996 included service revenue from the Australian
copier business. Adjusting for this discontinued revenue, support services would
have increased 5%, led by healthy increases in on-site service contracts at
Production Mail and chargeable service calls in the U.K. U.S. Mailing Systems,
U.S. Copier Systems and Software Solutions also contributed to the growth.
Without adjusting for the discontinued Australian revenue, support services
revenue increased 4%.

Cost of sales

(Dollars in millions)                       1997           1996         % change
- --------------------------------------------------------------------------------
                                          $1,082         $1,025               5%
Percentage of
 sales revenue                              59.0%          61.2%

Cost of sales decreased to 59% of sales revenue in 1997 compared to 61% in 1996.
This improvement was driven by lower product costs, increased sales of high
margin supplies and the effect of a stronger dollar on equipment purchases. The
improvement was achieved despite the offsetting effect of increased revenue and
costs of the lower-margin facilities management business, where most of its
expenses are included in cost of sales.

Cost of rentals and financing

(Dollars in millions)                       1997          1996          % change
- --------------------------------------------------------------------------------
                                            $451          $435                4%
Percentage of rentals
 and financing revenue                      28.2%         28.0%          

Cost of rentals and financing remained flat at 28% of related revenues for 1997.
This ratio remained unchanged despite the lower costs in 1996 as a result of not
placing mechanical meters and the additional depreciation expense in 1997 from
increased placements of electronic and digital meters. Cost of rentals and
financing in 1997 also includes the charge for costs and asset valuation related
to the agreement with GATX Capital (see Other Matters).

Selling, service and administrative expenses were 35% of revenue in 1997
compared with 36% in 1996. The ratio in 1996 included the impact of a $30
million charge resulting from the company's decision to exit the Australian
copier business. Excluding this charge, the ratio in 1996 would have been 35%.
Improvement in this ratio is due primarily to our continued emphasis on
controlling operating expenses while growing revenue. This was our fifth
consecutive year of an improving expense-to-revenue ratio, after adjusting for
the charge described above.

Research and development expenses

(Dollars in millions)                             1997        1996     % change
- --------------------------------------------------------------------------------
                                                   $89         $82           9%

Research and development expenses increased 9% in 1997. This increase
demonstrates the company's continued commitment to developing new technologies
across all our product lines. specifically, the increase relates to the
development of new digital meters, advanced technology mailing and inserting
machines and software products.

Net interest expense

(Dollars in millions)                      1997           1996          % change
- --------------------------------------------------------------------------------
                                           $155           $157              (1%)

Net interest expense decreased 1% due mainly to lower average borrowings during
1997. Our variable and fixed rate debt mix, after adjusting for the effect of
interest rate swaps, was 48% to 52%, respectively, at December 31, 1997. As more
fully discussed in the Liquidity and Capital Resources section, the company and
its finance subsidiary issued additional debt in January 1998. Including this
debt, our variable and fixed rate debt mix at December 31, 1997 would have been
38% and 62%, respectively.

Effective tax rate

                                                1997                       1996
- --------------------------------------------------------------------------------
                                                34.4%                      31.1%

The effective tax rate was 34.4% for 1997 compared with 31.1% for 1996. The tax
benefit associated with the company's actions in

                                                                              29
<PAGE>
 
Australia and the related write-off of our Australian investment was primarily
responsible for the low rate in 1996. Excluding this benefit, the 1996 effective
tax rate would have been 34.1%.

Income from continuing operations and diluted earnings per share from continuing
operations increased 12% and 16%, respectively, in 1997. The reason for the
increase in diluted earnings per share outpacing the increase in income from
continuing operations was the company's share repurchase program, under which
17.9 million shares, 6% of the average common and potential common shares
outstanding at the end of 1996, were repurchased in 1997. Income from continuing
operations as a percentage of revenue increased to 13.0% in 1997 from 12.2% in
1996.

Other Matters

On October 30, 1998, Colonial Pacific Leasing Corporation (CPLC), a wholly-owned
subsidiary of the company, transferred the operations, employees and
substantially all assets related to its broker-oriented external financing
business to General Electric Capital Corporation (GECC), a subsidiary of the
General Electric Company. The company received approximately $790 million at
closing, which approximates the book value of the net assets sold or otherwise
disposed of and related transaction costs. No gain or loss has been recognized
on this transaction. The transaction is subject to post-closing adjustments
pursuant to the terms of the purchase agreement with GECC.

On August 21, 1997, the company entered into an agreement with GATX Capital
Corporation (GATX Capital), a subsidiary of GATX Corporation, which reduced the
company's external large-ticket finance portfolio by approximately $1.1 billion.
This represented approximately 50% of the company's external large-ticket
portfolio and reflects the company's ongoing strategy of focusing on fee-and
service-based revenue rather than asset-based income.

Under the terms of the agreement, the company transferred external large-ticket
finance assets through a sale to GATX Capital and an equity investment in a
limited liability company owned by GATX Capital and the company. The company
received approximately $863 million in net cash relating to this transaction
during 1997 and 1998. At December 31, 1998, the company retained approximately
$166 million of equity investment in a limited liability company along with GATX
Capital.

Accounting Changes

In 1997, the company adopted Statement of Financial Accounting Standards (FAS)
No. 128, "Earnings per Share." The company discloses basic and diluted earnings
per share (EPS) on the face of the Consolidated Statements of Income and a
reconciliation of the basic and diluted EPS computation is presented in Note 10
to the consolidated financial statements.

In 1998, the company adopted FAS No. 130, "Reporting Comprehensive Income." The
company has disclosed all non-owner changes in equity in the Consolidated
Statements of Stockholders' Equity. Prior periods have been restated for
comparability purposes.

In 1998, the company adopted FAS No. 131, "Disclosures about Segments of an
Enterprise and Related Information." Under FAS 131, the company has four
reportable segments: Mailing and Integrated Logistics, Office Solutions,
Mortgage Servicing and Capital Services. See Note 17 to the consolidated
financial statements.

In 1998, the company adopted FAS No. 132, "Employers' Disclosures about Pensions
and Other Postretirement Benefits." FAS 132 revises the company's disclosures
about pension and other postretirement benefit plans. See Note 12 to the
consolidated financial statements.

In June 1998, FAS No. 133, "Accounting for Derivative Instruments and Hedging
Activities," was issued. This statement is effective for all fiscal quarters of
fiscal years beginning after June 15, 1999 (January 1, 2000 for the company) and
requires that an entity recognize all derivative instruments as either assets or
liabilities in the statement of financial position and measure those instruments
at fair value. Changes in the fair value of those instruments will be reflected
as gains or losses. The accounting for the gains and losses depends on the
intended use of the derivative and the resulting designation. The company is
currently evaluating the impact of this statement.

Liquidity and Capital Resources

Our ratio of current assets to current liabilities improved to .92 to 1 at
December 31, 1998, compared to .74 to 1 at December 31,1997.

                           [BAR GRAPH APPEARS HERE]

Current Ratio

1996    .68
1997    .74
1998    .92


To control the impact of interest rate swings on our business, we use a balanced
mix of debt maturities, variable and fixed rate debt and interest rate swap
agreements. In 1998, we entered into interest rate swap agreements, primarily
through our financial services business. Swap agreements are used to fix or
obtain lower interest rates on commercial loans than we would otherwise have
been able to get without the swap.

The ratio of total debt to total debt and stockholders' equity was 66.6% at
December 31, 1998, versus 64.2% at December 31, 1997, including the preferred
stockholders' equity in a subsidiary company as debt. Excluding the preferred
stockholders' equity in a subsidiary company from debt, the ratio of total debt
to total debt and stockholders' equity was 64.4% at December 31, 1998, versus
62.0% at December 31, 1997. The $578 million repurchase of

30
<PAGE>
 
11.0 million shares of common stock in 1998 increased this ratio. The company's
strong results and proceeds from the sale of its broker-oriented external
small-ticket leasing business and other external leasing assets partially offset
the increase in this ratio.

As part of the company's non-financial services shelf registrations, a
medium-term note facility exists permitting issuance of up to $500 million in
debt securities with a minimum maturity of nine months, all of which remained
available at December 31, 1998. On January 22, 1998, the company issued notes
amounting to $300 million available under a prior shelf registration. These
unsecured notes bear annual interest at 5.95% and mature in February 2005. The
notes are redeemable earlier at the company's option. The net proceeds from
these notes were used for general corporate purposes, including the repayment of
short-term debt.

On January 16, 1998, Pitney Bowes Credit Corporation (PBCC), a wholly-owned
subsidiary of the company, issued notes amounting to $250 million available
under a prior shelf registration. These unsecured notes bear annual interest at
5.65% and mature in January 2003. The proceeds were used to meet PBCC's
financing needs during 1998. On July 15, 1998, PBCC filed a shelf registration
statement with the Securities and Exchange Commission (SEC) for the issuance of
debt securities up to $750 million.

On September 30, 1998, certain partnerships controlled by affiliates of PBCC
issued a total of $282 million of Series A and Series B Secured Floating Rate
Senior Notes (the notes). The notes are due in 2001 and bear interest at a
floating rate of LIBOR plus .65 percent, set as of the quarterly interest
payment dates. The proceeds from the notes were used to purchase subordinated
debt obligations from the company (PBI Obligations). The PBI Obligations have a
principal amount of $282 million and bear interest at a floating rate of LIBOR
plus one percent, set as of the notes' quarterly interest payment dates. The
proceeds from the PBI Obligations were used for general corporate purposes,
including the repayment of short-term debt.

In July 1996, PBCC issued $300 million of medium-term notes: $200 million at
6.54% due in July 1999 and $100 million at 6.78% due in July 2001. In September
1996, PBCC issued $200 million of medium-term notes: $100 million at 6.305% due
in October 1998 and $100 million at 6.8% due in October 2001.

To help us better manage our international cash and investments, in June 1995
and April 1997, Pitney Bowes International Holdings, Inc. (PBIH), a subsidiary
of the company, issued $200 million and $100 million, respectively, of variable
term, voting preferred stock (par value $.01) representing 25% of the combined
voting power of all classes of its outstanding capital stock, to outside
institutional investors in a private placement. The remaining 75% of the voting
power is held directly or indirectly by Pitney Bowes Inc. The preferred stock
is recorded on the Consolidated Balance Sheets as "Preferred Stockholders'
Equity in a Subsidiary Company." We used the proceeds of these transactions to
pay down short-term debt. We have an obligation to pay cumulative dividends on
this preferred stock at rates that are set at auction. The auction periods are
generally 49 days, although they may increase in the future. The weighted
average dividend rate in 1998 and 1997 was 4.1%. Dividends are recorded in the
Consolidated Statements of Income as minority interest, and are included in
selling, service and administrative expenses. On December 31, 1998, the company
sold 9.11% Cumulative Preferred Stock, mandatorily redeemable in 20 years, in a
subsidiary company to an institutional investor for approximately $10 million.

At December 31, 1998, the company had unused lines of credit and revolving
credit facilities of $1.5 billion (including $1.2 billion at its financial
services businesses) in the U.S. and $58.8 million outside the U.S., largely
supporting commercial paper debt. We believe our financing needs for the next 12
months can be met with cash generated internally, money from existing credit
agreements, debt issued under new shelf registration statements and existing
commercial and medium-term note programs. Information on debt maturities is
presented in Note 6 to the consolidated financial statements.

Total financial services assets decreased to $5.2 billion at December 31, 1998,
down 5.7% from $5.5 billion in 1997. To fund finance assets, borrowings were
$2.8 billion in 1998 and $3.3 billion in 1997. Approximately $.4 billion and
$1.1 billion in cash was generated from the sale of finance assets in 1998 and
1997, respectively. We used the money to pay down debt, repurchase shares and
fund new business development.

In October 1997, the Board of Directors declared a two-for-one split of the
company's common stock. The split was effected through a dividend of one share
of common stock for each common share outstanding. The company distributed the
stock dividend on or about January 16, 1998, for each share held of record at
the close of business December 29, 1997.

Market Risk

The company is exposed to the impact of interest rate changes and foreign
currency fluctuations due to its investing, funding and mortgage servicing
activities and its operations in different foreign currencies.

The company's objective in managing its exposure to interest rate changes is to
limit the impact of interest rate changes on earnings and cash flows and to
lower its overall borrowing costs. To achieve its objectives, the company uses a
balanced mix of debt maturities and variable and fixed rate debt together with
interest rate swaps to fix or lower interest expense. The company's mortgage
servicing business, in particular the assets associated with the purchase of the
right to service mortgage loans for others, known as mortgage servicing rights
(MSRs), is sensitive to interest rate changes. Since MSRs represent the right to
service mortgage loans, a decline in interest rates and the resulting actual or
probable increases in mortgage prepayments shortens the expected life of the MSR
asset and reduces its economic value. To mitigate the risk of declining
long-term interest rates, higher-than-expected mortgage prepayments and the
potential impairment of the MSRs, the company uses interest rate swaps and
floors tied to yields on ten-year constant maturity interest rate swaps.

                                                                              31
<PAGE>
 
The company's objective in managing the exposure to foreign currency
fluctuations is to reduce the volatility in earnings and cash flows associated
with foreign exchange rate changes. Accordingly, the company enters into various
contracts, which change in value as foreign exchange rates change, to protect
the value of external and intercompany transactions in foreign currencies. The
principal currencies hedged are the British pound, Canadian dollar, Japanese yen
and Australian dollar.

The company employs established policies and procedures governing the use of
financial instruments to manage its exposure to such risks. The company does not
enter into foreign currency or interest rate transactions for speculative
purposes. The gains and losses on these contracts offset changes in the value of
the related exposures.

The company utilizes a "Value-at-Risk" (VaR) model to determine the maximum
potential loss in fair value from changes in market conditions. The VaR model
utilizes a "variance/co-variance" approach and assumes normal market conditions,
a 95% confidence level and a one-day holding period. The model includes all of
the company's debt and all interest rate and foreign exchange derivative
contracts. Anticipated transactions, firm commitments, and receivables and
accounts payable denominated in foreign currency, which certain of these
instruments are intended to hedge, were excluded from the model.

The VaR model is a risk analysis tool and does not purport to represent actual
losses in fair value that will be incurred by the company, nor does it consider
the potential effect of favorable changes in market factors.

At December 31, 1998, the company's maximum potential one-day loss in fair value
of the company's exposure to foreign exchange rates and interest rates, using
the variance/co-variance technique described above, was not material.

Year 2000

In 1997, the company established a formal worldwide program to identify and
resolve the impact of the Year 2000 date processing issue on the company's
business systems, products and supporting infrastructure. This included a
comprehensive review of the company's information technology (IT) and non-IT
systems, software and embedded processors. The program structure has strong
executive sponsorship and consists of a Year 2000 steering committee of senior
business and technology management, a Year 2000 program office of full-time
project management, and subject matter experts and dedicated business unit
project teams. The company has also engaged independent consultants to perform
periodic program reviews and assist in systems assessment and test plan
development.

The program encompasses the following phases: an inventory of affected
technology and critical third party suppliers, an assessment of Year 2000
readiness, resolution, unit and integrated testing and contingency planning. The
company completed its worldwide inventory and assessment of all business
systems, products and supporting infrastructure. Required modifications were
substantially completed by year-end 1998. Tests are performed as software is
remediated, upgraded or replaced. Integrated testing is expected to be complete
by mid-1999.

As part of ongoing product development efforts, the company's recently
introduced products are Year 2000 compliant. Over 95% of our installed product
base, including all postage meters and copier and facsimile systems, are already
Year 2000 compliant. For products not yet compliant, upgrades or replacements
will be available by mid-1999. Detailed product compliance information is
available on the company's Web site (www.pitneybowes.com/year2000).

The company relies on third parties for many systems, products and services. The
company could be adversely impacted if third parties do not make necessary
changes to their own systems and products successfully and in a timely manner.
We have established a formal process to identify, assess and monitor the Year
2000 readiness of critical third parties. This process includes regular meetings
with critical suppliers, including telecommunication carriers and utilities, as
well as business partners, including postal authorities. Although there are no
known problems at this time, the company is unable to predict with certainty
whether such third parties will be able to address their Year 2000 problems on a
timely basis.

The company estimates the total cost of the worldwide program from inception in
1997 through the Year 2000 to be approximately $38 million to $42 million, of
which approximately $20 million was incurred through December 31,1998. These
costs, which are funded through the company's cash flows, include both internal
labor costs as well as consulting and other external costs. These costs are
incorporated in the company's budgets and are being expensed as incurred.

The failure to correct a material Year 2000 problem could result in an
interruption in, or a failure of, certain normal business activities or
operations. Such failures could materially and adversely affect the company's
results of operations, liquidity and financial condition. Due to the general
uncertainty inherent in the Year 2000 problem, resulting in part from
uncertainty about the Year 2000 readiness of third parties, the company is
unable to determine at this time whether the consequences of Year 2000 failures
will have a material impact on the company's results of operations, liquidity or
financial condition. However, the company continues to evaluate its Year 2000
risks and is developing contingency plans to mitigate the impact of any
potential Year 2000 disruptions. We expect to complete our contingency plans by
the second quarter of 1999.

Capital Investment

During 1998, net investments in fixed assets included net additions of $91
million to property, plant and equipment and $207 million to rental equipment
and related inventories, compared with $98 million and $146 million,
respectively, in 1997. These additions included expenditures for normal plant
and manufacturing equipment. In the case of rental equipment, the additions
included the production of postage meters and the purchase of facsimile and
copier equipment for new placements and upgrade programs.

32
<PAGE>
 
At December 31, 1998, commitments for the acquisition of property, plant and
equipment reflected plant and manufacturing equipment improvements as well as
rental equipment for new and replacement programs.

Legal, Environmental and Regulatory Matters

Legal In the course of normal business, the company is occasionally party to
lawsuits. These may involve litigation by or against the company relating to,
among other things:

                
 . contractual rights under vendor, insurance or other contracts

 . intellectual property or patent rights 

 . equipment, service or payment disputes with customers 

 . disputes with employees


We are currently a plaintiff or a defendant in a number of lawsuits, none of
which should have, in the opinion of management and legal counsel, a material
adverse effect on the company's financial position or results of operations.

Environmental The company is subject to federal, state and local laws and
regulations relating to the environment and is currently named as a member of
various groups of potentially responsible parties in administrative or court
proceedings. As we previously announced, in 1996 the Environmental Protection
Agency (EPA) issued an administrative order directing us to be part of a soil
cleanup program at the Sarney Farm site in Amenia, New York. The site was
operated as a landfill between the years 1968 and 1970 by parties unrelated to
the company, and wastes from a number of industrial sources were disposed there.
We do not concede liability for the condition of the site, but are working with
the EPA to identify, and then seek reimbursement from, other potentially
responsible parties. We estimate the total cost of our remediation effort to be
in the range of $3 million to $5 million for the soil remediation program.

The administrative and court proceedings referred to above are in different
states. It is impossible for us to estimate with any certainty the total cost of
remediating, the timing or extent of remedial actions which may be required by
governmental authorities, or the amount of liability, if any, we might have. If
and when it is possible to make a reasonable estimate of our liability in any of
these matters, we will make a financial provision as appropriate. Based on the
facts we presently know, we believe that the outcome of any current proceeding
will not have a material adverse effect on our financial condition or results of
operations.

Regulation In May 1996, the USPS issued a proposed schedule for the phaseout of
mechanical meters in the U.S. Between May 1996 and March 1997, the company
worked with the USPS to negotiate a revised mechanical meter migration schedule.

The final schedule agreed to with the USPS is as follows:

 . As of June 1, 1996, new placements of mechanical meters would no longer be
  permitted; replacements of mechanical meters previously licensed to customers
  would be permitted prior to the applicable suspension date for that category
  of mechanical meter.

 . As of March 1, 1997, use of mechanical meters by persons or firms who process
  mail for a fee would be suspended and would have to be removed from service.

 . As of December 31, 1998, use of mechanical meters that interface with mail
  machines or processors ("systems meters") would be suspended and would have to
  be removed from service.

 . As of March 1, 1999, use of all other mechanical meters ("stand-alone meters")
  would be suspended and have to be removed from service.

As a result of the company's aggressive efforts to meet the USPS mechanical
meter migration schedule combined with the company's ongoing and continuing
investment in advanced postage evidencing technologies, mechanical meters
represent less than 10% of the company's installed U.S. meter base at December
31, 1998, compared with 25% at December 31, 1997. At December 31, 1998, over 90%
of the company's installed U.S. meter base is electronic or digital, compared to
75% at December 31, 1997. The company continues to work in close cooperation
with the USPS, to convert those mechanical meter customers who have not migrated
to digital or electronic meters by the applicable USPS deadline.

In May 1995, the USPS publicly announced its concept of its Information Based
Indicia Program (IBIP) for future postage evidencing devices. As initially
stated by the USPS, the purpose of the program was to develop a new standard for
future digital postage evidencing devices which significantly enhanced postal
revenue security and supported expanded USPS value-added services to mailers.
The program would consist of the development of four separate specifications:

 . the Indicium specification--the technical specifications for the
  indicium to be printed

 . a Postal Security Device specification--the technical specification for the 
  device that would contain the accounting and security features of the system

 . a Host specification

 . a Vendor Infrastructure specification

In July 1996, the USPS published for public comment draft specifications for the
Indicium, Postal Security Device and Host specifications. The company submitted
extensive comments to these four specifications. In March 1997, the USPS
published for public comment the Vendor Infrastructure specification.

In August 1998, the USPS published for public comment a consolidated and revised
set of IBIP specifications entitled "Performance Criteria for Information Based
Indicia and Security Architecture for IBI Postage Metering Systems" (the IBI
Performance Criteria). The IBI

                                                                              33
<PAGE>
 
Performance Criteria consolidated the four aforementioned IBIP specifications
and incorporated many of the comments previously submitted by the company. The
company submitted comments to the IBI Performance Criteria on November 30, 1998.

As of December 31, 1998, the company is in the process of finalizing the
development of a PC product which satisfies the proposed IBI Performance
Criteria. This product is currently undergoing beta testing and is expected to
be ready for market upon final approval from the USPS.

Effects of Inflation and Foreign Exchange

Inflation, although moderate in recent years, continues to affect worldwide
economies and the way companies operate. It increases labor costs and operating
expenses, and raises costs associated with replacement of fixed assets such as
rental equipment. Despite these growing costs and the USPS meter migration
initiatives, the company has generally been able to maintain profit margins
through productivity and efficiency improvements, continual review of both
manufacturing capacity and operating expense level and, to an extent, price
increases.

Although not affecting income, deferred translation gains and (losses) amounted
to $(25) million, $(32) million and $16 million in 1998, 1997 and 1996,
respectively. In 1998, the translation loss resulted principally from the
weakening Canadian dollar throughout 1998. In 1997, the translation loss
resulted from the strengthening of the U.S. dollar against most other currencies
except for the British pound. In 1996, the translation gains resulted primarily
from the strengthening of the British pound and the Canadian dollar.

The results of the company's international operations are subject to currency
fluctuations, and we enter into foreign exchange contracts for purposes other
than trading primarily to minimize our risk of loss from such fluctuations.
Exchange rates can impact settlement of our intercompany receivables and
payables that result from transfers of finished goods inventories between our
affiliates in different countries, and intercompany loans.

At December 31, 1998, the company had approximately $291 million of foreign
exchange contracts outstanding, most of which mature in 1999, to buy or sell
various currencies. Risks arise from the possible non-performance by
counterparties in meeting the terms of their contracts and from movements in
securities values, interest and/or exchange rates. However, the company does not
anticipate non-performance by the counterparties as they are composed of a
number of major international financial institutions. Maximum risk of loss on
these contracts is limited to the amount of the difference between the spot rate
at the date of the contract delivery and the contracted rate.

Dividend Policy

The company's Board of Directors has a policy to pay a cash dividend on common
stock each quarter when feasible. In setting dividend payments, the board
considers the dividend rate in relation to the company's recent and projected
earnings and its capital investment opportunities and requirements. The company
has paid a dividend each year since 1934.

Forward-Looking Statements

The company wants to caution readers that any forward-looking statements (those
which talk about the company's or management's current expectations as to the
future) in this Annual Report or made by the company management involve risks
and uncertainties which may change based on various important factors. Some of
the factors which could cause future financial performance to differ materially
from the expectations as expressed in any forward-looking statement made by or
on behalf of the company include:

 . changes in postal regulations

 . timely development and acceptance of new products

 . success in gaining product approval in new markets where regulatory approval
  is required

 . successful entry into new markets

 . mailers' utilization of alternative means of communication or competitors' 
  products

 . our success at managing customer credit risk

 . changes in interest rates

 . the impact of the Year 2000 issue, including the effects of third parties' 
  inabilities to address the Year 2000 problem as well as the company's own
  readiness

34
<PAGE>
 
Summary of Selected Financial Data
(Dollars in thousands, except per share data)

<TABLE>
<CAPTION>
                                                                        Years ended December 31
                                          ---------------------------------------------------------------------------------
                                                   1998             1997             1996             1995             1994
- ---------------------------------------------------------------------------------------------------------------------------
<S>                                       <C>              <C>              <C>              <C>              <C>          
Total revenue                                $4,220,517       $3,920,013       $3,695,550       $3,426,275       $3,176,896
Costs and expenses                            3,356,340        3,144,486        3,038,380        2,828,804        2,654,921
Nonrecurring items, net                              --               --               --               --          (25,366)
- ---------------------------------------------------------------------------------------------------------------------------
Income from continuing operations
 before income taxes                            864,177          775,527          657,170          597,471          547,341
Provision for income taxes                      296,236          266,525          204,561          204,013          210,410
- ---------------------------------------------------------------------------------------------------------------------------
Income from continuing operations               567,941          509,002          452,609          393,458          336,931
Discontinued operations                           8,453           17,025           16,804          189,682           56,660
Effect of accounting changes                         --               --               --               --         (119,532)
- ---------------------------------------------------------------------------------------------------------------------------
Net income                                   $  576,394       $  526,027       $  469,413       $  583,140       $  274,059
===========================================================================================================================
Basic earnings per share:
   Continuing operations                          $2.07            $1.76            $1.51            $1.30            $1.08
   Discontinued operations                          .03              .06              .06              .63              .18
   Effect of accounting changes                      --               --               --               --             (.38)
- ---------------------------------------------------------------------------------------------------------------------------
   Net income                                     $2.10            $1.82            $1.57            $1.93            $ .88
===========================================================================================================================
Diluted earnings per share:
   Continuing operations                          $2.03            $1.74            $1.50            $1.29            $1.07
   Discontinued operations                          .03              .06              .06              .62              .18
   Effect of accounting changes                      --               --               --               --             (.38)
- ---------------------------------------------------------------------------------------------------------------------------
   Net income                                     $2.06            $1.80            $1.56            $1.91            $ .87
===========================================================================================================================
Total dividends on common, preference
 and preferred stock                           $247,484         $231,392         $206,115         $181,657         $162,714
Dividends per share of common stock                $.90             $.80             $.69             $.60             $.52
Average common and potential common
 shares outstanding                         279,656,603      292,517,116      301,303,356      304,739,952      315,485,784
Balance sheet at December 31
Total assets                                 $7,661,039       $7,893,389       $8,155,722       $7,844,648       $7,399,720
Long-term debt                               $1,712,937       $1,068,395       $1,300,434       $1,048,515         $779,217
Capital lease obligations                        $8,384          $10,142          $12,631          $14,241          $23,147
Stockholders' equity                         $1,648,002       $1,872,577       $2,239,046       $2,071,100       $1,745,069
Book value per common share                       $6.09            $6.69            $7.56            $6.90            $5.76
Ratios
profit margin -- continuing operations:
 Pretax earnings                                   20.5%            19.8%            17.8%            17.4%            17.2%
 After-tax earnings                                13.5%            13.0%            12.2%            11.5%            10.6%
Return on stockholders' equity --
 before accounting changes                         35.0%            28.1%            21.0%            28.2%            22.6%
Debt to total capital                              66.6%            64.2%            60.5%            62.2%            66.3%
Other
Common stockholders of record                    32,210           31,092           32,258           32,859           31,226
Total employees                                  31,299           29,645           28,412           27,536           32,635
Postage meters in service in the U.S.,
 U.K. and Canada                              1,586,783        1,561,668        1,494,157        1,517,806        1,480,692
</TABLE>

See notes, pages 40 through 57

                                                                              35
<PAGE>
 
Consolidated Statements of Income
(Dollars in thousands, except per share data)

<TABLE>
<CAPTION>
                                                                                              Years ended December 31
                                                                          ---------------------------------------------------------
                                                                                 1998                   1997                   1996
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                                                       <C>                    <C>                    <C>        
Revenue from:
 Sales                                                                     $1,993,546             $1,834,057             $1,675,090
 Rentals and financing                                                      1,711,468              1,602,400              1,554,709
 Support services                                                             515,503                483,556                465,751
- -----------------------------------------------------------------------------------------------------------------------------------
   Total revenue                                                            4,220,517              3,920,013              3,695,550
- -----------------------------------------------------------------------------------------------------------------------------------
Costs and expenses:
 Cost of sales                                                              1,146,404              1,081,537              1,025,250
 Cost of rentals and financing                                                517,167                451,090                434,625
 Selling, service and administrative                                        1,442,730              1,367,862              1,340,276
 Research and development                                                     100,806                 89,463                 81,726
 Interest expense                                                             168,558                162,993                163,176
 Interest income                                                              (19,325)                (8,459)                (6,673)
- -----------------------------------------------------------------------------------------------------------------------------------
   Total costs and expenses                                                 3,356,340              3,144,486              3,038,380
- -----------------------------------------------------------------------------------------------------------------------------------
Income from continuing operations before
 income taxes                                                                 864,177                775,527                657,170
Provision for income taxes                                                    296,236                266,525                204,561
- -----------------------------------------------------------------------------------------------------------------------------------
Income from continuing operations                                             567,941                509,002                452,609
Income, net of income tax, from
 discontinued operations                                                        8,453                 17,025                 16,804
- -----------------------------------------------------------------------------------------------------------------------------------
Net income                                                                 $  576,394             $  526,027             $  469,413
===================================================================================================================================
Basic earnings per share:
 Income from continuing operations                                              $2.07                  $1.76                  $1.51
 Discontinued operations                                                          .03                    .06                    .06
- -----------------------------------------------------------------------------------------------------------------------------------
 Net income                                                                     $2.10                  $1.82                  $1.57
===================================================================================================================================
Diluted earnings per share:
 Income from continuing operations                                              $2.03                  $1.74                  $1.50
 Discontinued operations                                                          .03                    .06                    .06
- -----------------------------------------------------------------------------------------------------------------------------------
 Net income                                                                     $2.06                  $1.80                  $1.56
===================================================================================================================================
</TABLE>

See notes, pages 40 through 57

36
<PAGE>
 
Consolidated Balance Sheets
(Dollars in thousands, except share data)

<TABLE>
<CAPTION>
                                                                                                                  December 31
                                                                                                      -----------------------------
                                                                                                             1998              1997
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                   <C>               <C>        
Assets
Current assets:
 Cash and cash equivalents                                                                             $  125,684        $  137,073
 Short-term investments, at cost which approximates market                                                  3,302             1,722
 Accounts receivable, less allowances: 1998, $24,665; 1997, $21,129                                       382,406           348,792
 Finance receivables, less allowances: 1998, $51,232; 1997, $54,170                                     1,400,786         1,546,542
 Inventories                                                                                              266,734           249,207
 Other current assets and prepayments                                                                     330,051           222,106
- -----------------------------------------------------------------------------------------------------------------------------------
   Total current assets                                                                                 2,508,963         2,505,442
Property, plant and equipment, net                                                                        477,476           497,261
Rental equipment and related inventories, net                                                             806,585           788,035
Property leased under capital leases, net                                                                   3,743             4,396
Long-term finance receivables, less allowances: 1998, $79,543; 1997, $78,138                            1,999,339         2,581,349
Investment in leveraged leases                                                                            827,579           727,783
Goodwill, net of amortization: 1998, $47,514; 1997, $40,912                                               222,980           203,419
Other assets                                                                                              814,374           585,704
- -----------------------------------------------------------------------------------------------------------------------------------
Total assets                                                                                           $7,661,039        $7,893,389
===================================================================================================================================
Liabilities and stockholders' equity 
Current liabilities:
 Accounts payable and accrued liabilities                                                              $  898,548        $  878,759
 Income taxes payable                                                                                     194,443           147,921
 Notes payable and current portion of long-term obligations                                             1,259,193         1,982,988
 Advance billings                                                                                         369,628           363,565
- -----------------------------------------------------------------------------------------------------------------------------------
   Total current liabilities                                                                            2,721,812         3,373,233
Deferred taxes on income                                                                                  920,521           905,768
Long-term debt                                                                                          1,712,937         1,068,395
Other noncurrent liabilities                                                                              347,670           373,416
- -----------------------------------------------------------------------------------------------------------------------------------
   Total liabilities                                                                                    5,702,940         5,720,812
- -----------------------------------------------------------------------------------------------------------------------------------
Preferred stockholders' equity in a subsidiary company                                                    310,097           300,000
Stockholders' equity:
 Cumulative preferred stock, $50 par value, 4% convertible                                                     34                39
 Cumulative preference stock, no par value, $2.12 convertible                                               2,031             2,220
 Common stock, $1 par value (480,000,000 shares authorized; 323,337,912 shares issued)                    323,338           323,338
 Capital in excess of par value                                                                            16,173            28,028
 Retained earnings                                                                                      3,073,839         2,744,929
 Accumulated other comprehensive income                                                                   (88,217)          (63,348)
 Treasury stock, at cost (52,959,537 shares)                                                           (1,679,196)       (1,162,629)
- -----------------------------------------------------------------------------------------------------------------------------------
   Total stockholders' equity                                                                           1,648,002         1,872,577
- -----------------------------------------------------------------------------------------------------------------------------------
Total liabilities and stockholders' equity                                                             $7,661,039        $7,893,389
===================================================================================================================================
</TABLE>

See notes, pages 40 through 57

                                                                              37
<PAGE>
 
Consolidated Statements of Cash Flows
(Dollars in thousands)

<TABLE>
<CAPTION>
                                                                                                       Years ended December 31
                                                                                              -------------------------------------
                                                                                                   1998          1997          1996
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                           <C>           <C>           <C>      
Cash flows from operating activities:
 Net income                                                                                    $576,394      $526,027      $469,413
 Adjustments to reconcile net income to net cash provided by operating activities:
   Depreciation and amortization                                                                361,333       300,086       278,168
   Net change in the strategic focus initiative                                                      --            --       (16,826)
   Increase in deferred taxes on income                                                          64,805       185,524       106,298
   Change in assets and liabilities:
    Accounts receivable                                                                         (32,658)      (11,295)       49,187
    Net investment in internal finance receivables                                             (219,141)     (184,709)     (225,565)
    Inventories                                                                                 (11,522)       30,526        35,256
    Other current assets and prepayments                                                        (18,431)      (58,135)      (14,467)
    Accounts payable and accrued liabilities                                                     47,454        33,622        43,125
    Income taxes payable                                                                         46,909       (62,910)      (21,281)
    Advance billings                                                                              8,489        33,607        16,715
   Other, net                                                                                   (56,514)      (77,238)      (28,543)
- -----------------------------------------------------------------------------------------------------------------------------------
   Net cash provided by operating activities                                                    767,118       715,105       691,480
- -----------------------------------------------------------------------------------------------------------------------------------
Cash flows from investing activities:
 Short-term investments                                                                          (1,655)         (388)          548
 Net investment in fixed assets                                                                (298,415)     (244,065)     (271,972)
 Net investment in external finance receivables                                                 (83,987)      664,492        50,494
 Investment in leveraged leases                                                                (109,217)      (95,600)      (63,320)
 Investment in mortgage servicing rights                                                       (206,464)     (110,014)      (50,407)
 Proceeds from sales of subsidiary                                                              789,936            --            --
 Other investing activities                                                                      (8,004)          455        (9,493)
- -----------------------------------------------------------------------------------------------------------------------------------
   Net cash provided by (used in) investing activities                                           82,194       214,880      (344,150)
- -----------------------------------------------------------------------------------------------------------------------------------
Cash flows from financing activities:
 (Decrease) increase in notes payable, net                                                     (696,157)       89,536      (467,838)
 Proceeds from long-term obligations                                                            837,847            --       500,000
 Principal payments on long-term obligations                                                   (234,182)     (256,326)      (12,181)
 Proceeds from issuance of stock                                                                 49,521        33,396        31,201
 Stock repurchases                                                                             (578,464)     (662,758)     (144,475)
 Proceeds from preferred stock issued by a subsidiary                                            10,097       100,000            --
 Dividends paid                                                                                (247,484)     (231,392)     (206,115)
- -----------------------------------------------------------------------------------------------------------------------------------
   Net cash used in financing activities                                                       (858,822)     (927,544)     (299,408)
- -----------------------------------------------------------------------------------------------------------------------------------
Effect of exchange rate changes on cash                                                          (1,879)         (639)        1,997
- -----------------------------------------------------------------------------------------------------------------------------------
(Decrease) increase in cash and cash equivalents                                                (11,389)        1,802        49,919
Cash and cash equivalents at beginning of year                                                  137,073       135,271        85,352
- -----------------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at end of year                                                       $125,684      $137,073      $135,271
===================================================================================================================================
Interest paid                                                                                  $187,339      $203,870      $204,596
===================================================================================================================================
Income taxes paid, net                                                                         $172,638      $159,854      $111,176
===================================================================================================================================
</TABLE>

See notes, pages 40 through 57

38
<PAGE>
 
Consolidated Statements of Stockholders' Equity
(Dollars in thousands, except per share data)

<TABLE>
<CAPTION>
                                                                                                            Accumulated
                                                                   Capital in                                    other   Treasury
                                Preferred  Preference      Common   excess of   Comprehensive  Retained  comprehensive     stock,
                                    stock       stock       stock   par value      income      earnings         income    at cost
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                   <C>      <C>         <C>           <C>      <C>        <C>          <C>           <C>         
Balance, January 1, 1996              $47      $2,547      $323,338     $30,299              $2,186,996     $(46,991)   $(425,136)
Net income                                                                        $469,413      469,413
Other comprehensive income:                                                              
 Translation adjustments                                                            15,694                    15,694
                                                                                  -------- 
Comprehensive income                                                              $485,107
                                                                                  ========
Cash dividends:                                                        
 Preferred ($2.00 per share)                                                                         (1)
 Preference ($2.12 per share)                                                                      (194)
 Common ($.69 per share)                                                                       (205,920)
Issuances of common stock                                                (2,441)                                           31,649
Conversions to common stock            (1)       (178)                   (1,819)                                            1,998
Repurchase of common stock                                                                                               (144,475)
Tax credits relating to                                                
 stock options                                                            4,221
- -----------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1996             46       2,369       323,338      30,260               2,450,294      (31,297)     (535,964) 
Net income                                                                        $526,027      526,027
Other comprehensive income:    
 Translation adjustments                                                           (32,051)                  (32,051)
                                                                                  -------- 
Comprehensive income                                                              $493,976
                                                                                  ========                                
Cash dividends:                
 Preferred ($2.00 per share)                                                                         (1)
 Preference ($2.12 per share)                                                                      (179)
 Common ($.80 per share)                                                                       (231,212)
Issuances of common stock                                                (2,741)                                            33,997
Conversions to common stock            (7)       (149)                   (1,940)                                             2,096
Repurchase of common stock                                                                                                (662,758)
Tax credits relating to        
 stock options                                                            2,449                                 
- -----------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1997             39       2,220       323,338      28,028               2,744,929      (63,348)   (1,162,629)
Net income                                                                        $576,394      576,394
Other comprehensive income:
 Translation adjustments                                                           (24,869)                  (24,869)
                                                                                  -------- 
Comprehensive income                                                              $551,525
                                                                                  ======== 
Cash dividends:
 Preferred ($2.00 per share)                                                                         (1)
 Preference ($2.12 per share)                                                                      (164)
 Common ($.90 per share)                                                                       (247,319)
Issuances of common stock                                               (21,051)                                            58,597
Conversions to common stock            (5)       (189)                   (3,106)                                             3,300
Repurchase of common stock                                                                                                (578,464)
Tax credits relating to
 stock options                                                           12,302
- -----------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1998            $34      $2,031      $323,338     $16,173              $3,073,839     $(88,217)  $(1,679,196)
===================================================================================================================================
</TABLE>

See notes, pages 40 through 57

                                                                              39
<PAGE>
 
Notes to Consolidated Financial Statements
(Dollars in thousands, except per share data or as otherwise indicated)

1. Summary of significant accounting policies

Consolidation

The consolidated financial statements include the accounts
of Pitney Bowes Inc. and all of its subsidiaries (the company). All significant
intercompany transactions have been eliminated.

Use of estimates

The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenues and expenses during the reporting period.
Actual results could differ from those estimates.

Cash equivalents, short-term investments and accounts receivable

Cash equivalents include short-term, highly liquid investments with a maturity
of three months or less from the date of acquisition. The company places its
temporary cash and short-term investments with financial institutions and limits
the amount of credit exposure with any one financial institution. Concentrations
of credit risk with respect to accounts receivable are limited due to the large
number of customers and relatively small account balances within the majority
of the company's customer base, and their dispersion across different businesses
and geographic areas.

Inventory valuation

Inventories are valued at the lower of cost or market. Cost is determined on the
last-in, first-out (LIFO) basis for most U.S. inventories, and on the first-in,
first-out (FIFO) basis for most non-U.S. inventories.

Fixed assets and depreciation

Property, plant and equipment are stated at cost and depreciated principally
using the straight-line method over appropriate periods: machinery and equipment
principally three to 15 years and buildings up to 50 years. Major improvements
which add to productive capacity or extend the life of an asset are capitalized
while repairs and maintenance are charged to expense as incurred. Rental
equipment is depreciated on the straight-line method over appropriate periods,
principally three to ten years. Other depreciable assets are depreciated using
either the straight-line method or accelerated methods. Properties leased under
capital leases are amortized on a straight-line basis over the primary lease
terms.

Rental arrangements and advance billings

The company rents equipment to its customers, primarily postage meters and
mailing, shipping, copier and facsimile systems under short-term rental
agreements, generally for periods of three months to three years. Charges for
equipment rental and maintenance contracts are billed in advance; the related
revenue is included in advance billings and taken into income as earned.

Financing transactions

At the time a finance transaction is consummated, the company's finance
operations record the gross finance receivable, unearned income and the
estimated residual value of leased equipment. Unearned income represents the
excess of the gross finance receivable plus the estimated residual value over
the cost of equipment or contract acquired. Unearned income is recognized as
financing income using the interest method over the term of the transaction and
is included in rentals and financing revenue in the Consolidated Statements of
Income. Initial direct costs incurred in consummating a transaction are
accounted for as part of the investment in a lease and amortized to income using
the interest method over the term of the lease.

In establishing the provision for credit losses, the company has successfully
utilized an asset-based percentage. This percentage varies depending on the
nature of the asset, recent historical experience, vendor recourse, management
judgment and the credit rating of the respective customer. The company evaluates
the collectibility of its net investment in finance receivables based upon its
loss experience and assessment of prospective risk, and does so through ongoing
reviews of its exposures to net asset impairment. The carrying value of its net
investment in finance receivables is adjusted to the estimated collectible
amount through adjustments to the allowance for credit losses. Finance
receivables are charged to the allowance for credit losses after collection
efforts are exhausted and the account is deemed uncollectible.

The company's general policy is to discontinue income recognition for finance
receivables contractually past due for over 90 to 120 days depending on the
nature of the transaction. Resumption of income recognition occurs when payments
reduce the account to 60 days or less past due. However, large-ticket external
transactions are reviewed on an individual basis. Income recognition is normally
discontinued as soon as it is apparent that the obligor will not be making
payments in accordance with lease terms and resumed after the company has
sufficient experience on resumption of payments to be satisfied that such
payments will continue in accordance with the original or restructured contract
terms.

The company has, from time to time, sold selected finance assets. The company
follows Statement of Financial Accounting Standards (FAS) No. 125, "Accounting
for Transfers and Servicing of Financial Assets and Extinguishments of
Liabilities", when accounting for its sale of finance assets. All assets
obtained or liabilities incurred in consideration are recognized as proceeds of
the sale and any gain or loss on the sale is recognized in earnings.

The company's investment in leveraged leases consists of rentals receivable net
of principal and interest on the related nonrecourse debt, estimated residual
value of the leased property and unearned income. The unearned income is
recognized as leveraged lease revenue in income from investments over the lease
term.

Goodwill and other long-lived assets

Goodwill represents the excess of cost over the value of net tangible assets
acquired in business combinations and is amortized using the straight-line
method over appropriate periods, principally 40 years.

40
<PAGE>
 
Goodwill and other long-lived assets are reviewed for impairment whenever events
or changes in circumstances indicate that the carrying amount may not be fully
recoverable. If such a change in circumstances occurs, the related estimated
future undiscounted cash flows expected to result from the use of the asset and
its eventual disposition, are compared to the carrying amount. If the sum of the
expected cash flows is less than the carrying amount, the company records an
impairment loss. The impairment loss is measured as the amount by which the
carrying amount exceeds the fair value of the asset.

Revenue

Sales revenue is primarily recognized when a product is shipped.

Costs and expenses

Operating expenses of field sales and service offices are included in selling,
service and administrative expenses because no meaningful allocation of such
expenses to cost of sales, rentals and financing or support services is
practicable.

Income taxes

The deferred tax provision is determined under the liability method. Deferred
tax assets and liabilities are recognized based on differences between the book
and tax bases of assets and liabilities using currently enacted tax rates. The
provision for income taxes is the sum of the amount of income tax paid or
payable for the year as determined by applying the provisions of enacted tax
laws to the taxable income for that year and the net change during the year in
the company's deferred tax assets and liabilities.

Deferred taxes on income result principally from expenses not currently
recognized for tax purposes, the excess of tax over book depreciation,
recognition of lease income and gross profits on sales to finance subsidiaries.

For tax purposes, income from leases is recognized under the operating method
and represents the difference between gross rentals billed and depreciation
expense.

It has not been necessary to provide for income taxes on $368 million of
cumulative undistributed earnings of subsidiaries outside the U.S. These
earnings will be either indefinitely reinvested or remitted substantially free
of additional tax. Determination of the liability that would result in the event
all of these earnings were remitted to the U.S. is not practicable. It is
estimated, however, that withholding taxes on such remittances would approximate
$13 million.

Nonpension postretirement benefits and  
postemployment benefits

It is the company's practice to fund amounts for nonpension postretirement and
postemployment benefits as incurred. See Note 12 to the consolidated financial
statements.

Earnings per share

Basic earnings per share is based on the weighted average number of common
shares outstanding during the year, whereas diluted earnings per share also
gives effect to all dilutive potential common shares that were outstanding
during the period. Dilutive potential common shares include preference stock,
preferred stock and stock option and purchase plan shares.

Mortgage servicing rights

Rights to service mortgage loans for others, whether those servicing rights are
originated or purchased, are recognized as separate assets. The company
capitalizes the cost of originated mortgage servicing rights (MSRs) based upon
the relative fair market value of the underlying mortgage loans and MSRs at the
time of the sale of the underlying mortgage loan. Servicing rights purchased are
recorded at cost. The company assesses the impairment of MSRs based on the fair
value of these rights. Fair value is estimated based on estimated future net
servicing income, using a valuation model which considers such factors as market
discount rates, prepayment estimates, interest rates and other economic factors.
MSRs are evaluated based on predominant risk characteristics of the underlying
loans, which include adjustable rate versus fixed rate, segregated into strata
by loan type and interest rate bands. The amount of impairment recognized is the
amount by which the capitalized value of MSRs for a stratum exceeds the
estimated fair value. Impairment is recognized through a valuation allowance.

MSRs are amortized in proportion to and over the period of the estimated future
net servicing income stream of the underlying mortgages. The company adjusts
amortization prospectively in response to changes in actual and anticipated
prepayments, foreclosures, delinquencies and cost experience.

The value of the company's MSRs is sensitive to changes in interest rates. To
maintain the relative value of its MSRs, the company has developed and
implemented a hedge program. In order to qualify for hedge accounting, the
following requirements must be met: the hedge instruments reduce the risks
associated with the asset, changes in the fair value of the hedge instruments
and underlying MSRs correlate, and the correlation is measurable. The company
has acquired certain derivative financial instruments, primarily interest rate
floors and interest rate swaps, to administer its hedge program. Unrealized and
realized gains and losses from hedge instruments are deferred and recorded as
adjustments to the basis of the underlying MSRs and amortized in proportion to
the estimated net servicing income. In the event the performance of the hedge
instruments do not meet the above requirements, changes in fair value of the
hedge instruments will be reflected in the Consolidated Statements of Income in
the current period.

Foreign exchange

Assets and liabilities of subsidiaries operating outside the U.S. are translated
at rates in effect at the end of the period, and revenues and expenses are
translated at average rates during the period. Net deferred translation gains
and losses are included in accumulated other comprehensive income in
stockholders equity.

The company enters into foreign exchange contracts for purposes other than
trading primarily to minimize its risk of loss from exchange rate fluctuations
on the settlement of intercompany receivables and payables arising in connection
with transfers of finished goods inventories between affiliates and certain
intercompany loans. Gains and losses on foreign exchange contracts entered into
as hedges are deferred and recognized as part of the cost of the underlying
transaction. At December 31, 1998, the


                                                                              41
<PAGE>
 
company had approximately $291 million of foreign exchange contracts
outstanding, most of which mature in 1999, to buy or sell various currencies.
Risks arise from the possible non-performance by counterparties in meeting the
terms of their contracts and from movements in securities values, interest
and/or exchange rates. However, the company does not anticipate non-performance
by the counterparties as they are composed of a number of major international
financial institutions. Maximum risk of loss on these contracts is limited to
the amount of the difference between the spot rate at the date of the contract
delivery and the contracted rate.

Foreign currency transaction gains and (losses) net of tax were $(1.2) million,
$.5 million and $(.5) million in 1998, 1997 and 1996, respectively.

Reclassication

Certain prior year amounts in the consolidated financial statements have been
reclassified to conform with the current year presentation.

2. Inventories

Inventories consist of the following:

December 31                                                1998             1997
- --------------------------------------------------------------------------------
Raw materials
 and work in process                                   $ 54,001         $ 51,429
Supplies and service parts                              106,864           93,064
Finished products                                       105,869          104,714
- --------------------------------------------------------------------------------
Total                                                  $266,734         $249,207
================================================================================

If all inventories that were valued at LIFO had been stated at current costs,
inventories would have been $24.9 million and $33.8 million higher than reported
at December 31, 1998 and 1997, respectively.

3. Fixed assets

December 31                                              1998              1997
- --------------------------------------------------------------------------------
Land                                              $    34,775       $    34,844
Buildings                                             305,596           307,341
Machinery and equipment                               813,202           778,140
- --------------------------------------------------------------------------------
                                                    1,153,573         1,120,325
Accumulated depreciation                             (676,097)         (623,064)
- --------------------------------------------------------------------------------
Property, plant and equipment, net                $   477,476       $   497,261
================================================================================

Rental equipment
 and related inventories                          $ 1,706,995       $ 1,577,370
Accumulated depreciation                             (900,410)         (789,335)
- --------------------------------------------------------------------------------
Rental equipment and
 related inventories, net                         $   806,585       $   788,035
================================================================================

Property leased
 under capital leases                             $    19,430       $    20,507
Accumulated amortization                              (15,687)          (16,111)
- --------------------------------------------------------------------------------
Property leased
 under capital leases, net                        $     3,743       $     4,396
================================================================================

4. Mortgage servicing rights

The company purchased rights to service loans with aggregate unpaid principal
balances of approximately $22.2 billion in 1998, $6.9 billion in 1997 and $5.3
billion in 1996. The costs associated with acquiring these rights were
capitalized and included in other assets in the Consolidated Balance Sheets.

The following summarizes the company's capitalized MSR activity:

                                           1998            1997            1996
- --------------------------------------------------------------------------------
Beginning balance                     $ 220,912       $ 138,146       $ 108,851
MSR acquisitions                        206,464         110,014          50,407
Deferred hedge loss                       1,709              --              --
MSR amortization                        (54,787)        (27,248)        (21,112)
Impairment reserve                      (10,227)             --              --
- --------------------------------------------------------------------------------
Ending balance                        $ 364,071       $ 220,912       $ 138,146
================================================================================

The fair value of MSRs was approximately $367.3 million at December 31, 1998 and
$247.5 million at December 31, 1997.


42
<PAGE>
 
5. Current liabilities

Accounts payable and accrued liabilities and notes payable and current portion
of long-term obligations are comprised as follows:

December 31                                                1998             1997
- --------------------------------------------------------------------------------
Accounts payable-trade                               $  265,144       $  263,416
Accrued salaries,
 wages and commissions                                  134,262          106,670
Accrued pension benefits                                 95,341           84,005
Accrued nonpension
 postretirement benefits                                 15,500           15,500
Accrued postemployment benefits                           6,900            6,900
Miscellaneous accounts
 payable and accrued liabilities                        381,401          402,268
- --------------------------------------------------------------------------------
Accounts payable
 and accrued liabilities                             $  898,548       $  878,759
================================================================================

Notes payable and overdrafts                         $1,051,182       $1,747,377
Current portion of long-term debt                       206,253          234,080
Current portion of
 capital lease obligations                                1,758            1,531
- --------------------------------------------------------------------------------
Notes payable and current
 portion of long-term obligations                    $1,259,193       $1,982,988
================================================================================

In countries outside the U.S., banks generally lend to non-finance subsidiaries
of the company on an overdraft or term-loan basis. These overdraft arrangements
and term-loans, for the most part, are extended on an uncommitted basis by banks
and do not require compensating balances or commitment fees.

Notes payable were issued as commercial paper, loans against bank lines of
credit, or to trust departments of banks and others at below prevailing prime
rates. Fees paid to maintain lines of credit were $.9 million in 1998 and 1997
and $1.5 million in 1996.

At December 31, 1998, overdrafts outside the U.S. totaled $3.5 million and U.S.
notes payable totaled $1.0 billion. Unused credit facilities outside the U.S.
totaled $58.8 million at December 31, 1998, of which $37.4 million were for
finance operations. In the U.S., the company had unused credit facilities of
$1.5 billion at December 31, 1998, largely in support of commercial paper
borrowings, of which $1.2 billion were for its finance operations. The weighted
average interest rates were 4.6% and 4.8% on notes payable and overdrafts
outstanding at December 31, 1998 and 1997, respectively.

The company periodically enters into interest rate swap agreements as a means of
managing interest rate exposure on both its U.S. and non-U.S. debt. The interest
differential to be paid or received is recognized over the life of the
agreements as an adjustment to interest expense. The company is exposed to
credit losses in the event of non-performance by swap counterparties to the
extent of the differential between the fixed and variable rates; such exposure
is considered minimal.

The company enters into interest rate swap agreements primarily through Pitney
Bowes Credit Corporation (PBCC), a wholly-owned subsidiary of the company. It
has been the policy and objective of the company to use a balanced mix of debt
maturities, variable and fixed rate debt and interest rate swap agreements to
control its sensitivity to interest rate volatility. The company's variable and
fixed rate debt mix, after adjusting for the effect of interest rate swap
agreements, was 32% and 68%, respectively, at December 31, 1998. The company
utilizes interest rate swap agreements when it considers the economic benefits
to be favorable. Swap agreements, as noted above, have been principally utilized
to fix interest rates on commercial paper and/or obtain a lower cost on debt
than would otherwise be available absent the swap. At December 31, 1998, the
company had outstanding interest rate swap agreements with notional principal
amounts of $391.5 million and terms expiring at various dates from 2000 to 2006.
The company exchanged variable commercial paper rates on an equal notional
amount of notes payable and overdrafts for fixed rates ranging from 5.5% to
10.75%.

6. Long-term debt

December 31                                                1998             1997
- --------------------------------------------------------------------------------
Non-financial services debt:
   5.95% notes due 2005                              $  300,000       $       --
   Other                                                 11,757            3,175
Financial services debt:
 Senior notes:
   6.54% notes due 1999                                      --          200,000
   6.06% to 6.11% notes due 2000                         50,000           50,000
   5.89% notes due 2001                                 282,000               --
   6.78% to 6.80% notes due 2001                        200,000          200,000
   6.63% notes due 2002                                 100,000          100,000
   5.65% notes due 2003                                 250,000               --
   8.80% notes due 2003                                 150,000          150,000
   8.63% notes due 2008                                 100,000          100,000
   9.25% notes due 2008                                 100,000          100,000
   8.55% notes due 2009                                 150,000          150,000
Canadian dollar notes due
   2000 (11.05% to 11.20%)                               10,857           15,220
Other                                                     8,323               --
- --------------------------------------------------------------------------------
Total long-term debt                                 $1,712,937       $1,068,395
================================================================================

The company has a medium-term note facility which was established as a part
of the company's shelf registrations, permitting issuance of up to $500 million
in debt securities with a minimum maturity of nine months, all of which remained
available at December 31, 1998.

PBCC has $750 million of unissued debt securities available from a shelf
registration statement filed with the SEC in July 1998.


                                                                              43
<PAGE>
 
The annual maturities of the outstanding debt during each of the next five years
are as follows: 1999, $206.3 million; 2000, $65 million; 2001, $485.2 million;
2002, $102.1 million; 2003, $401.7 million; and $658.9 million thereafter.

Under terms of their senior and subordinated loan agreements, certain of the
finance operations are required to maintain earnings before taxes and interest
charges at prescribed levels. With respect to such loan agreements, the company
will endeavor to have these finance operations maintain compliance with such
terms and, under certain loan agreements, is obligated, if necessary, to pay to
these finance operations amounts sufficient to maintain a prescribed ratio of
earnings available for fixed charges. The company has not been required to make
any such payments to maintain earnings available for fixed charges coverage.

7. Preferred stockholders' equity in a
   subsidiary company

Preferred stockholders equity in a subsidiary company represents 3,000,000
shares of variable term voting preferred stock issued by Pitney Bowes
International Holdings, Inc., a subsidiary of the company, which are owned by
certain outside institutional investors. These preferred shares are entitled to
25% of the combined voting power of all classes of capital stock. All
outstanding common stock of Pitney Bowes International Holdings, Inc.,
representing the remaining 75% of the combined voting power of all classes of
capital stock, is owned directly or indirectly by Pitney Bowes Inc. The
preferred stock, $.01 par value, is entitled to cumulative dividends at rates
set at auction. The weighted average dividend rate in 1998 and 1997 was 4.1%.
Preferred dividends are reflected as a minority interest in the Consolidated
Statements of Income in selling, service and administrative expenses. The
preferred stock is subject to mandatory redemption based on certain events, at a
redemption price not less than $100 per share, plus the amount of any dividends
accrued or in arrears. No dividends were in arrears at December 31, 1998 or
1997.

On December 31, 1998, the company sold 100 shares of 9.11% Cumulative Preferred
Stock, mandatorily redeemable in 20 years, in a subsidiary company to an
institutional investor for approximately $10 million.

8. Capital stock and capital in excess of par value

At December 31, 1998, 480,000,000 shares of common stock, 600,000 shares of
cumulative preferred stock, and 5,000,000 shares of preference stock were
authorized, and 270,378,375 shares of common stock (net of 52,959,537 shares of
treasury stock), 688 shares of 4% Convertible Cumulative Preferred Stock (4%
preferred stock) and 74,997 shares of $2.12 Convertible Preference Stock ($2.12
preference stock) were issued and outstanding. In the future, the Board of
Directors can issue the balance of unreserved and unissued preferred stock
(599,312 shares) and preference stock (4,925,003 shares). This will determine
the dividend rate, terms of redemption, terms of conversion (if any) and other
pertinent features. At December 31, 1998, unreserved and unissued common stock
(exclusive of treasury stock) amounted to 113,286,009 shares.

The 4% preferred stock outstanding, entitled to cumulative dividends at the rate
of $2 per year, can be redeemed at the company's option, in whole or in part at
any time, at the price of $50 per share, plus dividends accrued to the
redemption date. Each share of the 4% preferred stock can be converted into
24.24 shares of common stock, subject to adjustment in certain events.

The $2.12 preference stock is entitled to cumulative dividends at the rate of
$2.12 per year and can be redeemed at the company's option at the rate of $28
per share. Each share of the $2.12 preference stock can be converted into 16
shares of common stock, subject to adjustment in certain events.

At December 31, 1998, a total of 1,216,630 shares of common stock were reserved
for issuance upon conversion of the 4% preferred stock (16,678 shares) and $2.12
preference stock (1,199,952 shares). In addition, 2,245,797 shares of common
stock were reserved for issuance under the company's dividend reinvestment and
other corporate plans.

Each share of common stock outstanding has attached one preference share
purchase right. Each right entitles each holder to purchase 1/200th of a share
of Series A Junior Participating Preference Stock for $97.50 and will expire in
February 2006. Following a merger or certain other transactions, the rights will
entitle the holder to purchase common stock of the company or the acquirers at a
50% discount.

9. Stock plans

The company has the following stock plans which are described below: the U.S.
and U.K. Stock Option Plans (ESP), the U.S. and U.K. Employee Stock Purchase
Plans (ESPP), and the Directors' Stock Plan.

The company adopted FAS No. 123, "Accounting for Stock-Based Compensation", on
January 1, 1996. Under FAS No. 123, companies can, but are not required to,
elect to recognize compensation expense for all stock-based awards using a fair
value methodology. The company has adopted the disclosure-only provisions, as
permitted by FAS No. 123. The company applies Accounting Principles Board
Opinion No. 25 and related interpretations in accounting for its stock-based
plans. Accordingly, no compensation expense has been recognized for the ESP or
the ESPP, except for the compensation expense recorded for its performance-based
awards under the ESP and the Directors' Stock Plan as discussed herein. If the
company had elected to recognize compensation expense based on the fair value
method as prescribed by FAS No. 123, net income and earnings per share for


44
<PAGE>
 
the years ended 1998, 1997 and 1996 would have been reduced to the following pro
forma amounts:

                                            1998            1997            1996
- --------------------------------------------------------------------------------
Net income
 As reported                         $576,394        $526,027           $469,413
 Pro forma                           $567,907        $523,400           $467,742
Basic earnings per share                                                
 As reported                            $2.10           $1.82              $1.57
 Pro forma                              $2.07           $1.81              $1.57
Diluted earnings per share                                                 
 As reported                            $2.06           $1.80              $1.56
 Pro forma                              $2.03           $1.79              $1.55
- --------------------------------------------------------------------------------
                                                                 
In accordance with FAS No. 123, the fair value method of accounting has not been
applied to awards granted prior to January 1, 1995. Therefore, the resulting pro
forma impact may not be representative of that to be expected in future years.

The fair value of each option grant is estimated on the date of grant using the
Black-Scholes option-pricing model with the following assumptions:

                                                     1998       1997        1996
- --------------------------------------------------------------------------------
Expected dividend yield                               1.5%       2.0%       2.5%
Expected stock price volatility                        18%        17%        17%
Risk-free interest rate                                 5%         6%         6%
Expected life (years)                                   5          5          5
- --------------------------------------------------------------------------------

Stock Option Plans

Under the company's stock option plans, certain officers and employees of the
U.S. and the company's participating subsidiaries are granted options at prices
equal to the market value of the company's common shares at the date of grant.
Options become exercisable in three equal installments during the first three
years following their grant and expire after ten years. At December 31, 1998,
there were 21,417,867 options available for future grants under these plans. The
per share weighted average fair value of options granted was $11 in 1998, $7 in
1997 and $5 in 1996.

The following table summarizes information about stock option transactions:

                                                                       Per share
                                                                        weighted
                                                                         average
                                                                        exercise
                                                      Shares               price
- --------------------------------------------------------------------------------
Options outstanding
 at January 1, 1996                                4,361,002                 $16
 Granted                                             805,790                 $26
 Exercised                                          (702,560)                $15
 Canceled                                            (86,258)                $22
- --------------------------------------------------------------------------------
Options outstanding                                                         
 at December 31, 1996                              4,377,974                 $18
 Granted                                           1,837,730                 $30
 Exercised                                          (774,728)                $17
 Canceled                                            (67,852)                $28
- --------------------------------------------------------------------------------
Options outstanding                                                         
 at December 31, 1997                              5,373,124                 $23
 Granted                                           3,039,344                 $47
 Exercised                                          (884,512)                $17
 Canceled                                           (142,953)                $40
- --------------------------------------------------------------------------------
Options outstanding                                                         
 at December 31, 1998                              7,385,003                 $33
================================================================================
                                                                            
Options exercisable                                                         
 at December 31, 1996                              2,017,702                 $15
================================================================================
Options exercisable                                                         
 at December 31, 1997                              2,703,734                 $18
================================================================================
Options exercisable                                                         
 at December 31, 1998                              2,966,399                 $21
================================================================================
                                                                            
                                                                              45
                                                                     
<PAGE>
 
The following table summarizes information about stock options outstanding at
December 31, 1998:

                                        Options Outstanding
- --------------------------------------------------------------------------------
                                                Weighted               Per share
 Range of                                        average                weighted
per share                                      remaining                 average
 exercise                                    contractual                exercise
   prices                 Number                    life                   price
- --------------------------------------------------------------------------------
   $9-$13                269,550               1.8 years                     $13
  $14-$21              1,625,025               5.5 years                     $18
  $22-$33              2,390,500               8.6 years                     $28
  $34-$51              2,709,395               9.9 years                     $45
  $52-$62                390,533              10.0 years                     $55
- --------------------------------------------------------------------------------
                       7,385,003               8.2 years
================================================================================

                                        Options Exercisable
- --------------------------------------------------------------------------------
                                                                       Per share
 Range of                                                               weighted
per share                                                                average
 exercise                                                               exercise
   prices                                        Number                    price
- --------------------------------------------------------------------------------
   $9-$13                                       269,550                      $13
  $14-$21                                     1,625,025                      $18
  $22-$33                                     1,026,506                      $27
  $34-$51                                        45,318                      $39
                                            -----------
                                              2,966,399
                                            ===========

Beginning in 1997, certain employees eligible for performance-based compensation
may defer up to 100% of their annual awards, subject to the terms and conditions
of the Pitney Bowes Deferred Incentive Savings Plan. Participants may allocate
deferred compensation among specified investment choices, including stock
options under the U.S. stock option plan. Stock options acquired under this plan
are exercisable three years following their grant and expire after a period not
to exceed ten years. There were 156,158 and 90,904 options outstanding under
this plan at December 31, 1998 and 1997, respectively, which are included in
outstanding options under the company's U.S. stock option plan. The per share
weighted average fair value of options granted was $10 in 1998 and $7 in 1997.

Certain executives are awarded restricted stock under the company's U.S. stock
option plan. Restricted stock awards are subject to both tenure and financial
performance over three years. The restrictions on the shares are released, in
total or in part, only if the executive is still employed by the company at the
end of the performance period and if the performance objectives are achieved.
There were no shares awarded in 1998 and 1997 and 100,500 shares awarded in 1996
at no cost to the executives. The compensation expense for each award is
recognized over the performance period. Compensation expense recorded by the
company related to these awards was $1.7 million, $4.1 million and $2.0 million
in 1998, 1997 and 1996, respectively. The per share weighted average fair value
of shares awarded was $23 in 1996.

Employee Stock Purchase Plans

The U.S. ESPP enables substantially all employees to purchase shares of the
company's common stock at a discounted offering price. In 1998, the offering
price was 90% of the average closing price of the company's common stock on the
New York Stock Exchange for the 30 day period preceding the offering date. At no
time will the exercise price be less than the lowest price permitted under
Section 423 of the Internal Revenue Code. The U.K. ESPP enables eligible
employees of the company's participating U.K. subsidiaries to purchase shares
of the company's stock at a discounted offering price. In 1998, the offering
price was 90% of the average closing price of the company's common stock on the
New York Stock Exchange for the three business days preceding the offering date.
The company may grant rights to purchase up to 10,109,282 common shares to its
regular employees under these plans. The company granted rights to purchase
593,256 shares in 1998, 855,916 shares in 1997, and 764,088 shares in 1996. The
per share fair value of rights granted was $7 in 1998, $4 in 1997 and $3 in 1996
for the U.S. ESPP and $14 in 1998, $9 in 1997 and $7 in 1996 for the U.K. ESPP.

Directors' Stock Plan

Under this plan, each non-employee director is granted 1,400 shares of
restricted common stock annually as part of their compensation. Shares granted
at no cost to the directors were 11,600 in 1998, 10,900 in 1997 and 7,200 in
1996. Compensation expense recorded by the company was $560,000, $370,000 and
$175,000 for 1998, 1997 and 1996, respectively. The shares carry full voting and
dividend rights but may not be transferred or alienated until the later of (1)
termination of service as a director, or, if earlier, the date of a change of
control, or (2) the expiration of the six month period following the grant of
such shares. The per share weighted average fair value of shares granted was $42
in 1998, $28 in 1997 and $19 in 1996.

Beginning in 1997, non-employee directors may defer up to 100% of their eligible
compensation, subject to the terms and conditions of the Pitney Bowes Deferred
Incentive Savings Plan for directors. Participants may allocate deferred
compensation among specified investment choices, including the Directors' Stock
Plan. Stock options acquired under this plan are exercisable three years
following their grant and expire after a period not to exceed ten years. There
were 4,822 and 1,994 options outstanding under this plan at December 31, 1998
and 1997, respectively. The per share weighted average fair value of options
granted was $12 in 1998 and $9 in 1997.

46
<PAGE>
 
10. Earnings per share

A reconciliation of the basic and diluted earnings per share computations for
income from continuing operations for the years ended December 31, 1998, 1997
and 1996 is as follows:

                                                       1998
                                        ----------------------------------------
                                                                             Per
                                             Income          Shares        Share
- --------------------------------------------------------------------------------
Income from
 continuing operations                  $   567,941
Less:
 Preferred stock dividends                       (1)
 Preference stock dividends                    (164)
- --------------------------------------------------------------------------------
Basic earnings per share                $   567,776     274,977,135     $   2.07
- --------------------------------------------------------------------------------

Effect of dilutive securities:
Preferred stock                                   1          16,863
Preference stock                                164       1,250,592
Stock options                                             2,892,149
Other                                                       519,864
- --------------------------------------------------------------------------------
Diluted earnings per share              $   567,941     279,656,603     $   2.03
================================================================================

                                                       1997
                                        ----------------------------------------
                                                                             Per
                                             Income          Shares        Share
- --------------------------------------------------------------------------------
Income from
 continuing operations                  $   509,002
Less:
 Preferred stock dividends                       (1)
 Preference stock dividends                    (179)
- --------------------------------------------------------------------------------
Basic earnings per share                $   508,822     288,782,996     $   1.76
- --------------------------------------------------------------------------------

Effect of dilutive securities:
Preferred stock                                   1          21,420
Preference stock                                179       1,355,116
Stock options                                             2,068,442
Other                                                       289,142
- --------------------------------------------------------------------------------
Diluted earnings per share              $   509,002     292,517,116     $   1.74
================================================================================

                                                       1996
                                        ----------------------------------------
                                                                             Per
                                             Income          Shares        Share
- --------------------------------------------------------------------------------
Income from
 continuing operations                  $   452,609
Less:                                 
 Preferred stock dividends                       (1)
 Preference stock dividends                    (194)
- --------------------------------------------------------------------------------
Basic earnings per share                $   452,414     298,233,766     $   1.51
- --------------------------------------------------------------------------------
                                      
Effect of dilutive securities:        
Preferred stock                                   1          22,882
Preference stock                                194       1,453,512
Stock options                                             1,344,634
Other                                                       248,562
- --------------------------------------------------------------------------------
Diluted earnings per share              $   452,609     301,303,356     $   1.50
================================================================================
                                   
11. Taxes on income

Income from continuing operations before income taxes and the provision for
income taxes consist of the following:

                                              Years ended December 31
                            ---------------------------------------------------
                                 1998                 1997                 1996
- -------------------------------------------------------------------------------
Income from continuing
 operations before
 income taxes:
 U.S                        $ 771,787            $ 690,296            $ 629,649
 Outside the U.S.              92,390               85,231               27,521
- -------------------------------------------------------------------------------
Total                       $ 864,177            $ 775,527            $ 657,170
- -------------------------------------------------------------------------------
Provision for income
 taxes:
 U.S. federal:
   Current                  $ 101,000            $ 101,479            $  61,550
   Deferred                   130,479              108,645               83,601
- -------------------------------------------------------------------------------
                              231,479              210,124              145,151
- -------------------------------------------------------------------------------
 U.S. state and local:
   Current                     21,516               40,803               13,420
   Deferred                    23,566               (6,969)              26,635
- -------------------------------------------------------------------------------
                               45,082               33,834               40,055
- -------------------------------------------------------------------------------
 Outside the U.S.:
   Current                     29,919               33,596               28,694
   Deferred                   (10,244)             (11,029)              (9,339)
- -------------------------------------------------------------------------------
                               19,675               22,567               19,355
- -------------------------------------------------------------------------------
 Total current                152,435              175,878              103,664
 Total deferred               143,801               90,647              100,897
- -------------------------------------------------------------------------------
Total                       $ 296,236            $ 266,525            $ 204,561
===============================================================================

                                                                              47
<PAGE>
 
Including discontinued operations, the provision for income taxes consists of
the following:

                                                  Years ended December 31
                                          --------------------------------------
                                              1998           1997           1996
- --------------------------------------------------------------------------------
U.S. federal                              $236,031       $219,291       $154,200
U.S. state and local                        45,767         35,213         41,415
Outside the U.S.                            19,675         22,567         19,355
- --------------------------------------------------------------------------------
Total                                     $301,473       $277,071       $214,970
================================================================================

In 1996 through 1998, the company recognized a reduction in tax expense on
account of its investment in a life insurance program. In 1996, the company
recognized U.S. tax benefits from the write-off of its Australian investment and
from restructuring its Australian operations.

A reconciliation of the U.S. federal statutory rate to the company's effective
tax rate for continuing operations follows:

                                                1998          1997          1996
- --------------------------------------------------------------------------------
U.S. federal statutory rate                     35.0%         35.0%        35.0%
State and local income taxes                     3.4           2.8          4.0
Foreign tax differential                        (1.5)         (1.0)        (0.2)
Australian write-off                              --            --         (2.5)
Life insurance investment                       (0.3)         (0.7)        (1.7)
Other, net                                      (2.3)         (1.7)        (3.5)
- --------------------------------------------------------------------------------
Effective income tax rate                       34.3%         34.4%        31.1%
================================================================================

The effective tax rate for discontinued operations in 1998, 1997 and 1996
differs from the statutory rate due primarily to state and local income taxes.

Deferred tax liabilities and (assets)

December 31                                              1998              1997
- --------------------------------------------------------------------------------
Deferred tax liabilities:
 Depreciation                                     $   113,455       $    97,988
 Deferred profit
   (for tax purposes) on
   sales to finance subsidiaries                      416,941           393,645
 Lease revenue and
   related depreciation                               823,914           843,422
 Other                                                134,147           109,621
- --------------------------------------------------------------------------------
Deferred tax liabilities                            1,488,457         1,444,676
- --------------------------------------------------------------------------------
Deferred tax assets:
 Nonpension postretirement
   benefits                                          (122,481)         (125,377)
 Inventory and
   equipment capitalization                           (40,745)          (38,191)
 Net operating loss carryforwards                     (64,035)          (43,602)
 Other                                               (219,947)         (244,171)
 Valuation allowance                                   60,957            41,301
- --------------------------------------------------------------------------------
Deferred tax assets                                  (386,251)         (410,040)
- --------------------------------------------------------------------------------
Net deferred taxes                                  1,102,206         1,034,636
Less: Current net deferred taxes(a)                   181,685           128,868
- --------------------------------------------------------------------------------
Deferred taxes on income                          $   920,521       $   905,768
================================================================================

(a) The table of deferred tax liabilities and (assets) above includes $181.7
    million and $128.9 million for 1998 and 1997, respectively, of current net
    deferred taxes, which are included in income taxes payable in the 
    Consolidated Balance Sheets.

The increase in the deferred tax asset for net operating loss carryforwards and
related valuation allowance was due mainly to finalized German audits for the
years 1991 to 1994, as well as losses incurred by certain foreign subsidiaries.
At December 31, 1998 and 1997, approximately $131.1 million and $94.5 million,
respectively, of net operating loss carryforwards were available to the
company. Most of these losses can be carried forward indefinitely.

12. Retirement plans

The company has several defined benefit and defined contribution pension plans
covering substantially all employees worldwide. Benefits are primarily based on
employees' compensation and years of service. Company contributions are
determined based on the funding requirements of U.S. federal and other
governmental laws and regulations.

During 1997, the company announced that it amended its U.S. defined benefit
pension plan to a pay equity plan for most of its active U.S. employees. A pay
equity plan is a defined benefit pension plan in which pension benefits are
defined as a lump sum amount based on final average pay. The prior plan was a
defined benefit plan in which pension benefits were defined as annual annuity
amounts based on final average pay. In addition, the com-

48
<PAGE>
 
pany enhanced the employer contributions to the U.S. defined contribution plan.
The net impact of these changes was a reduction in 1997 U.S. pension plan costs
of approximately $15.4 million and a reduction in the projected benefit
obligation for the U.S. defined benefit plan of $74.3 million. The reduction in
pension costs and the projected benefit obligation result from the fact that the
value of pension benefits are lower under the pay equity plan than under the
prior plan using the actuarial assumptions disclosed. 

The company contributed $32 million, $16.9 million and $10.1 million to its
defined contribution plans in 1998, 1997 and 1996, respectively.

The change in benefit obligations and plan assets and the funded status for
defined benefit pension plans is as follows:
<TABLE>
<CAPTION>
                                                                                               Pension Benefits
                                                                         ----------------------------------------------------------
                                                                                   United States                      Foreign
                                                                         ---------------------------     --------------------------
December 31                                                                     1998            1997            1998           1997
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                                                      <C>             <C>             <C>            <C>        
Change in benefit obligations:
Benefit obligations at beginning of year                                 $   968,950     $   995,009     $   179,713    $   162,613
Service cost                                                                  22,754          22,780           5,641          6,771
Interest cost                                                                 70,341          67,111          12,293         12,515
Amendments                                                                        --         (74,266)          1,393             --
Actuarial loss                                                                40,708           5,581          19,722          9,029
Foreign currency changes                                                          --              --          (4,543)        (2,106)
Benefits paid                                                                (72,374)        (47,265)         (9,709)        (9,109)
- -----------------------------------------------------------------------------------------------------------------------------------
Benefit obligations at end of year                                       $ 1,030,379     $   968,950     $   204,510    $   179,713
===================================================================================================================================

Change in plan assets:

Fair value of plan assets at beginning of year                           $   959,632     $   868,752     $   209,629    $   179,040
Actual return on plan assets                                                 134,853         136,629           2,819         34,525
Company contribution                                                           1,306           1,516           6,396          6,489
Foreign currency changes                                                          --              --          (6,556)        (1,316)
Benefits paid                                                                (72,374)        (47,265)         (9,709)        (9,109)
- -----------------------------------------------------------------------------------------------------------------------------------
Fair value of plan assets at end of year                                 $ 1,023,417     $   959,632     $   202,579    $   209,629
===================================================================================================================================

Funded status                                                            $    (6,962)    $    (9,318)    $    (1,931)   $    29,916
Unrecognized actuarial (gain) loss                                           (23,902)         (7,854)          8,353        (20,317)
Unrecognized prior service cost                                              (46,318)        (49,845)          5,448          5,789
Unrecognized transition cost                                                  (6,278)         (9,457)         (6,221)        (9,283)
- -----------------------------------------------------------------------------------------------------------------------------------
(Accrued) prepaid benefit cost                                           $   (83,460)    $   (76,474)    $     5,649    $     6,105
===================================================================================================================================

Amounts recognized in the Consolidated Balance Sheets consist of:
Prepaid benefit cost                                                     $        --     $        --     $    16,181    $    13,373
Accrued benefit liability                                                    (83,460)        (76,474)        (10,532)        (7,268)
Additional minimum liability                                                      --            (353)           (136)          (875)
Intangible asset                                                                  --             353             136            875
- -----------------------------------------------------------------------------------------------------------------------------------
(Accrued) prepaid benefit cost                                           $   (83,460)    $   (76,474)    $     5,649    $     6,105
===================================================================================================================================

Weighted average assumptions:
Discount rate                                                                   7.00%           7.25%       3.5%--7.0%   4.0%--7.8%
Expected return on plan assets                                                  9.30%           9.50%       4.0%--8.3%   4.0%--9.0%
Rate of compensation increase                                                   4.25%           4.25%       2.0%--5.0%   2.0%--5.0%
</TABLE>

                                                                              49
<PAGE>
 
At December 31, 1998, 34,900 shares of the company's common stock with a fair
value of $2.3 million were included in the plan assets of the company's pension
plan.

The company provides certain health care and life insurance benefits to eligible
retirees and their dependents. The cost of these benefits are recognized over
the period the employee provides credited service to the company. Substantially
all of the company's U.S. and Canadian employees become eligible for retiree
health care benefits after reaching age 55 and with the completion of the
required service period. Postemployment benefits include primarily
company-provided medical benefits to disabled employees and company-provided
life insurance as well as other disability and death-related benefits to former
or inactive employees, their beneficiaries and covered dependents.

During 1997, the company amended its retiree medical program for current and
future retirees of Pitney Bowes Management Services who will now have increased
participant contributions.

The change in benefit obligations and plan assets and the funded status for
nonpension postretirement benefit plans is as follows:

                                              Nonpension Postretirement Benefits
                                              ----------------------------------
December 31                                                   1998         1997
- --------------------------------------------------------------------------------
Change in benefit obligations:
Benefit obligations at
 beginning of year                                       $ 306,722    $ 304,756
Service cost                                                 9,423        9,688
Interest cost                                               18,952       18,770
Plan participants' contributions                             1,305        1,419
Actuarial gain                                                (720)      (6,366)
Foreign currency changes                                      (464)        (323)
Benefits paid                                              (19,938)     (19,488)
Plan amendments                                               (581)      (1,734)
- --------------------------------------------------------------------------------
Benefit obligations at end of year                       $ 314,699    $ 306,722
================================================================================

December 31                                                   1998         1997
- --------------------------------------------------------------------------------
Change in plan assets:
Fair value of plan assets
 at beginning of year                                    $      --    $      --
Company contribution                                        18,633       18,069
Plan participants' contributions                             1,305        1,419
Benefits paid                                              (19,938)     (19,488)
- --------------------------------------------------------------------------------
Fair value of plan assets
 at end of year                                          $      --    $      --
================================================================================

Funded status                                            $(314,699)   $(306,722)
Unrecognized actuarial gain                                 (2,094)      (1,057)
Unrecognized prior service cost                             (7,826)     (23,141)
- --------------------------------------------------------------------------------
Accrued benefit cost                                     $(324,619)   $(330,920)
================================================================================

The assumed weighted-average discount rate used in determining the accumulated
postretirement benefit obligations was 7.0% in 1998 and 7.25% in 1997.

The components of the net periodic benefit cost for defined pension plans and
nonpension postretirement benefit plans are as follows:

<TABLE>
<CAPTION>
                                                                                    Pension Benefits
                                                     ------------------------------------------------------------------------------
                                                                  United States                                Foreign
                                                     ------------------------------------      ------------------------------------
                                                         1998          1997          1996          1998          1997          1996
<S>                                                  <C>           <C>           <C>           <C>           <C>           <C>     
- -----------------------------------------------------------------------------------------------------------------------------------
Service cost                                         $ 22,754      $ 22,780      $ 31,952      $  5,641      $  6,771      $  6,046
Interest cost                                          70,341        67,111        69,292        12,293        12,515        10,882
Expected return on plan assets                        (78,100)      (75,518)      (70,500)      (14,779)      (14,676)      (12,288)
Amortization of transition cost                        (3,179)       (3,179)       (3,179)       (1,604)       (1,614)       (1,693)
Amortization of prior service costs                    (3,784)       (3,766)        2,380         1,595         1,477         1,555
Recognized net actuarial loss (gain)                      559           977         1,232            --             7          (201)
- -----------------------------------------------------------------------------------------------------------------------------------
Net periodic benefit cost                            $  8,591      $  8,405      $ 31,177      $  3,146      $  4,480      $  4,301
===================================================================================================================================
</TABLE>

50
<PAGE>
 
                                              Nonpension Postretirement benefits
                                       -----------------------------------------
                                           1998            1997            1996
- --------------------------------------------------------------------------------
Service cost                           $  9,423        $  9,688        $ 10,445
Interest cost                            18,952          18,770          17,654
Amortization of
 prior service costs                    (15,873)        (16,045)        (16,000)
Recognized net
 actuarial loss                              58              --              54
- --------------------------------------------------------------------------------
Net periodic
 benefit cost                          $ 12,560        $ 12,413        $ 12,153
================================================================================

The assumed health care cost trend rate used in measuring the accumulated
postretirement benefit obligations was 7.0% in 1998 and 7.25% in 1997. This was
assumed to gradually decline to 3.75% by the year 2000 and remain at that level
thereafter for 1998 and 1997.

Assumed health care cost trend rates have a significant effect on the amounts
reported for the health care plans. A one-percentage-point change in the assumed
health care cost trend rates would have the following effects (in millions):

                                                   1-Percentage-  1-Percentage-
                                                  Point Increase  Point Decrease
- --------------------------------------------------------------------------------
Effect on total of service
 and interest cost components                            $   977         $   936
Effect on postretirement
 benefit obligations                                     $12,769         $12,050
- --------------------------------------------------------------------------------

13. Discontinued Operations

On October 30, 1998, Colonial Pacific Leasing Corporation (CPLC), a wholly-owned
subsidiary of the company, transferred the operations, employees and
substantially all assets related to its broker-oriented external financing
business to General Electric Capital Corporation (GECC), a subsidiary of the
General Electric Company. The company received approximately $790 million at
closing, which approximates the book value of the net assets sold or otherwise
disposed of and related transaction costs. The transaction is subject to
post-closing adjustments pursuant to the terms of the purchase agreement with
GECC entered into on October 12, 1998.

Operating results of CPLC have been reported separately as discontinued
operations in the Consolidated Statements of Income. Revenue of CPLC was $113.8
million, $180.5 million and $163 million for the years ended December 31, 1998,
1997 and 1996, respectively. Income from discontinued operations includes
allocated interest expense of $33.9 million, $46.2 million and $40.7 million for
the years ended 1998, 1997 and 1996, respectively. Interest expense has been
allocated based on CPLCs intercompany borrowing levels with PBCC charged at
PBCC's weighted average borrowing rate.

14. Commitments, contingencies and regulatory matters

The company's finance subsidiaries had no unfunded commitments to extend credit
to customers at December 31, 1998. The company evaluates each customer's
creditworthiness on a case-by-case basis. Upon extension of credit, the amount
and type of collateral obtained, if deemed necessary by the company, is based on
management's credit assessment of the customer. Fees received under the
agreements are recognized over the commitment period. The maximum risk of loss
arises from the possible non-performance of the customer to meet the terms of
the credit agreement. As part of the company's review of its exposure to risk,
adequate provisions are made for finance assets, which may be uncollectible.

From time to time, the company is party to lawsuits that arise in the ordinary
course of its business. These lawsuits may involve litigation by or against the
company to enforce contractual rights under vendor, insurance, or other
contracts; lawsuits relating to intellectual property or patent rights;
equipment, service or payment disputes with customers; disputes with employees;
or other matters. The company is currently a plaintiff or a defendant in a
number of lawsuits, none of which should have, in the opinion of management and
legal counsel, a material adverse effect on the company's financial position or
results of operations.

The company is subject to federal, state and local laws and regulations
concerning the environment, and is currently participating in administrative or
court proceedings as a participant in various groups of potentially responsible
parties. As previously announced by the company, in 1996 the Environmental
Protection Agency (EPA) issued an administrative order directing the company to
be part of a soil cleanup program at the Sarney Farm site in Amenia, New York.
The site was operated as a landfill between the years 1968 and 1970 by parties
unrelated to the company, and wastes from a number of industrial sources were
disposed there. The company does not concede liability for the condition of the
site, but is working with the EPA to identify and then seek reimbursement from
other potentially responsible parties. The company estimates that the cost of
this remediation effort will range between $3 million and $5 million for the
soil remediation program. All of these proceedings are at various stages of
activity, and it is impossible to estimate with any certainty the total cost of
remediating, the timing and extent of remedial actions which may be required by
governmental authorities, or the amount of liability, if any, of the company. If
and when it is possible to make a reasonable estimate of the company's liability
in any of these matters, we will make a financial provision as appropriate.
Based on facts presently known, the company does not believe that the outcome of
these proceedings will have a material adverse effect on its financial
condition.

In May 1996, the USPS issued a proposed schedule for the phaseout of mechanical
meters in the U.S. Between May 1996 and March 1997, the company worked with the
USPS to negotiate a revised mechanical meter migration schedule. The final


                                                                              51
<PAGE>
 
schedule agreed to with the USPS is as follows: (i) as of June 1, 1996, new
placements of mechanical meters would no longer be permitted. Replacements of
mechanical meters previously licensed to customers would be permitted prior to
the applicable suspension date for that category of mechanical meter; (ii) as of
March 1, 1997, use of mechanical meters by persons or firms who process mail for
a fee would be suspended and would have to be removed from service; (iii) as of
December 31, 1998, use of mechanical meters that interface with mail machines or
processors ("systems meters") would be suspended and would have to be removed
from service; (iv) as of March 1, 1999, use of all other mechanical meters
("stand-alone meters") would be suspended and have to be removed from service.

As a result of the company's aggressive efforts to meet the USPS mechanical
meter migration schedule combined with the company's ongoing and continuing
investment in advanced postage evidencing technologies, mechanical meters
represent less than 10% of the company's installed U.S. meter base at December
31, 1998, compared with 25% at December 31, 1997. At December 31, 1998, over 90%
of the company's installed U.S. meter base is electronic or digital, compared to
75% at December 31, 1997. The company continues to work in close cooperation
with the USPS to convert those mechanical meter customers who have not migrated
to digital or electronic meters by the applicable USPS deadline.

In May 1995, the USPS publicly announced its concept of its Information Based
Indicia Program (IBIP) for future postage evidencing devices. As initially
stated by the USPS, the purpose of the program was to develop a new standard for
future digital postage evidencing devices which significantly enhanced postal
revenue security and supported expanded USPS value-added services to mailers.
The program would consist of the development of four separate specifications:
(i) the Indicium specification--the technical specifications for the indicium to
be printed; (ii) a Postal Security Device specification--the technical
specification for the device that would contain the accounting and security
features of the system; (iii) a Host specification; and (iv) a Vendor
Infrastructure specification.

In July 1996, the USPS published for public comment draft specifications for the
Indicium, Postal Security Device and Host specifications. The company submitted
extensive comments to these four specifications. In March 1997, the USPS
published for public comment the Vendor Infrastructure specification.

In August 1998, the USPS published for public comment a consolidated and revised
set of IBIP specifications entitled "Performance Criteria for Information Based
Indicia and Security Architecture for IBI Postage Metering Systems" (the IBI
Performance Criteria). The IBI Performance Criteria consolidated the four
aforementioned IBIP specifications and incorporated many of the comments
previously submitted by the company. The company submitted comments to the IBI
Performance Criteria on November 30, 1998.

As of December 31, 1998, the company is in the process of finalizing the
development of a PC product which satisfies the proposed IBI Performance
Criteria. This product is currently undergoing beta testing and is expected to
be ready for market upon final approval from the USPS.

15. Leases

In addition to factory and office facilities owned, the company leases similar
properties, as well as sales and service offices, equipment and other
properties, generally under long-term lease agreements extending from three to
25 years. Certain of these leases have been capitalized at the present value of
the net minimum lease payments at inception. Amounts included under liabilities
represent the present value of remaining lease payments.

Future minimum lease payments under both capital and operating leases at
December 31, 1998 are as follows:

                                                        Capital        Operating
Years ending December 31                                 leases           leases
- --------------------------------------------------------------------------------
1999                                                   $  3,238         $ 57,228
2000                                                      2,880           44,283
2001                                                      2,739           33,196
2002                                                      2,334           24,707
2003                                                      1,977           17,428
Thereafter                                                2,069           43,446
- --------------------------------------------------------------------------------
Total minimum lease payments                           $ 15,237         $220,288
                                                                        ========
Less: Amount representing interest                        5,095
- ---------------------------------------------------------------
Present value of net minimum
  lease payments                                       $ 10,142
===============================================================

Rental expense was $112.2 million, $117.4 million and $121.2 million in 1998,
1997 and 1996, respectively.

16. Financial services

The company has several consolidated finance operations which are engaged in
lease financing of the company's products in the U.S., Canada, the U.K.,
Germany, France, Norway, Ireland, Australia, Austria, Switzerland and Sweden, as
well as other financial services to the commercial and industrial markets in the
U.S.

As discussed in Note 13, CPLC transferred the operations, employees and
substantially all assets related to its broker-oriented external financing
business to General Electric Capital Corporation (GECC), a subsidiary of the
General Electric Company. The company received approximately $790 million at
closing, which approximates the book value of the net assets sold or otherwise
disposed of and related transaction costs. The transaction is subject to
post-closing adjustments pursuant to the terms of the purchase agreement with
GECC entered into on October 12, 1998. As a result, the operating results of
CPLC have been excluded from continuing operations.

On August 21, 1997, the company announced that it had entered into an agreement
with GATX Capital Corporation (GATX Capital), a subsidiary of GATX Corporation,
which reduced the company's 


52
<PAGE>
 
external large-ticket finance portfolio by approximately $1.1 billion. This
represented approximately 50% of the company's external large-ticket portfolio
and reflects the company's ongoing strategy of focusing on fee- and
service-based revenue rather than asset-based income.

Under the terms of the agreement, the company transferred external large-ticket
finance assets through a sale to GATX Capital and an equity investment in a
limited liability company owned by GATX Capital and the company. The company
received approximately $863 million in net cash relating to this transaction
during 1997 and 1998. At December 31, 1998, the company retained approximately
$166 million of equity investment in a limited liability company along with GATX
Capital.

Condensed financial data for the consolidated finance operations follows:

Condensed summary of operations

Years ended December 31                       1998           1997           1996
- --------------------------------------------------------------------------------
Revenue                                   $600,693       $608,641       $631,790
- --------------------------------------------------------------------------------
Costs and expenses                         184,213        180,100        199,032
Interest, net                              139,845        167,490        175,519
- --------------------------------------------------------------------------------
 Total expenses                            324,058        347,590        374,551
- --------------------------------------------------------------------------------
Income before
 income taxes                              276,635        261,051        257,239
Provision for
 income taxes                               71,952         72,279         81,229
- --------------------------------------------------------------------------------
Income from continuing
 operations                                204,683        188,772        176,010
Discontinued
 operations                                  8,453         17,025         16,804
- --------------------------------------------------------------------------------
Net income                                $213,136       $205,797       $192,814
================================================================================

Condensed balance sheet

December 31                                                    1998        1997
- --------------------------------------------------------------------------------
Cash and cash equivalents                                $   27,057  $   41,637
Finance receivables, net                                  1,400,786   1,546,542
Accounts receivable                                         560,177     263,738
Other current assets
 and prepayments                                             54,846      54,753
- --------------------------------------------------------------------------------
 Total current assets                                     2,042,866   1,906,670
Long-term finance receivables, net                        1,999,339   2,581,349
Investment in leveraged leases                              827,579     727,783
Other assets                                                315,821     281,244
- --------------------------------------------------------------------------------
Total assets                                             $5,185,605  $5,497,046
================================================================================
Accounts payable and
 accrued liabilities                                     $  499,204  $  423,462
Income taxes payable                                        146,913     102,110
Notes payable and
 current portion of
 long-term obligations                                      699,453   1,897,915
- --------------------------------------------------------------------------------
 Total current liabilities                                1,345,570   2,423,487
Deferred taxes on income                                    349,082     423,832
Long-term debt                                            2,097,737   1,378,827
Other noncurrent liabilities                                    878       4,042
- --------------------------------------------------------------------------------
 Total liabilities                                        3,793,267   4,230,188
Equity                                                    1,392,338   1,266,858
- --------------------------------------------------------------------------------
Total liabilities and equity                             $5,185,605  $5,497,046
================================================================================

Finance receivables are generally due in monthly, quarterly or semiannual
installments over periods ranging from three to 15 years. In addition, 18.6% of
the company's net finance assets represent secured commercial and private jet
aircraft transactions with lease terms ranging from three to 25 years. The
company considers its credit risk for these leases to be minimal since all
aircraft lessees are making payments in accordance with lease agreements. The
company believes any potential exposure in aircraft investment is mitigated by
the value of the collateral as the company retains a security interest in the
leased aircraft.

                                                                              53
<PAGE>
 
Maturities of gross finance receivables and notes payable for the finance
operations are as follows:

                                                     Gross       Notes payable,
                                                   finance          current and
Years ending December 31                       receivables        long-term debt
- --------------------------------------------------------------------------------
1999                                            $1,727,361            $  699,453
2000                                               868,840                60,857
2001                                               606,453               482,000
2002                                               316,165               100,000
2003                                               111,863               400,000
Thereafter                                         271,903             1,054,880
- --------------------------------------------------------------------------------
Total                                           $3,902,585            $2,797,190
================================================================================

Finance operations' net purchases of Pitney Bowes equipment amounted to $750.8
million, $667.3 million and $645.4 million in 1998, 1997 and 1996, respectively.

The components of net finance receivables were as follows:

December 31                                             1998               1997
- --------------------------------------------------------------------------------
Gross finance receivables                        $ 3,902,585        $ 4,756,947
Residual valuation                                   479,777            527,503
Initial direct cost deferred                          55,176             93,438
Allowance for credit losses                         (130,775)          (132,308)
Unearned income                                     (906,638)        (1,117,689)
- --------------------------------------------------------------------------------
Net finance receivables                          $ 3,400,125        $ 4,127,891
================================================================================

The company's net investment in leveraged leases is composed of the following
elements:

December 31                                               1998             1997
- --------------------------------------------------------------------------------
Net rents receivable                                 $ 955,563        $ 810,750
Unguaranteed residual valuation                        608,858          609,737
Unearned income                                       (736,842)        (692,704)
- --------------------------------------------------------------------------------
Investment in leveraged leases                         827,579          727,783
Deferred taxes arising
 from leveraged leases                                (477,814)        (300,164)
- --------------------------------------------------------------------------------
Net investment in leveraged leases                   $ 349,765        $ 427,619
================================================================================

Following is a summary of the components of income from leveraged leases:

Years ended December 31                         1998          1997          1996
- --------------------------------------------------------------------------------
Pretax leveraged
 lease income                                $20,671       $ 6,797       $ 8,497
Income tax effect                              9,990        16,110         6,501
- --------------------------------------------------------------------------------
Income from
 leveraged leases                            $30,661       $22,907       $14,998
================================================================================

Leveraged lease assets acquired by the company are financed primarily through
nonrecourse loans from third-party debt participants. These loans are secured by
the lessees rental obligations and the leased property. Net rents receivable
represent gross rents less the principal and interest on the nonrecourse debt
obligations. Unguaranteed residual values are principally based on independent
appraisals of the values of leased assets remaining at the expiration of the
lease.

Leveraged lease investments include $301.6 million related to commercial real
estate facilities, with original lease terms ranging from five to 25 years. Also
included are seven aircraft transactions with major commercial airlines, with a
total investment of $297.5 million with original lease terms ranging from 22 to
25 years and transactions involving locomotives, railcars and rail and bus
facilities, with a total investment of $228.4 million and original lease terms
ranging from 15 to 44 years.

The company has sold net finance receivables with varying amounts of recourse in
privately placed transactions with third-party investors. The uncollected
principal balance of receivables sold and residual guarantee contracts totaled
$545 million and $502 million at December 31, 1998 and 1997, respectively. The
maximum risk of loss arises from the possible non-performance of lessees to meet
the terms of their contracts and from changes in the value of the underlying
equipment. Conversely, these contracts are supported by the underlying equipment
value and creditworthiness of customers. As part of the review of its exposure
to risk, the company believes adequate provisions have been made for sold
receivables, which may be uncollectible.

The company has invested in various types of equipment under operating leases;
the net investment at December 31, 1998 and 1997 was not significant.

17. Business segment information

For a description of the company's reportable segments and the types of products
and services from which each reportable segment derives its revenue, see
"Overview" on page 25. That information is incorporated herein by reference. The
information set forth below should be read in conjunction with such information.
The accounting policies of the segments are the same as those described in the
summary of significant accounting policies, with the exception of the items
outlined below.

Operating profit of each segment is determined by deducting from revenue the
related costs and operating expenses directly attributable to the segment.
Segment operating profit excludes general corporate expenses, income taxes and
net interest attributable to corporate debt. Interest from financial services
businesses includes intercompany interest. Identifiable assets are those used in
the company's operations in each segment and exclude cash and cash equivalents,
short-term investments and general corporate assets. Long-lived assets exclude
finance receivables, investment in leveraged leases and mortgage servicing
rights.


54
<PAGE>
 
Revenue and operating profit by business segment and geographic area for the
years ended 1996 to 1998 were as follows:

                                                           Revenue
                                              ----------------------------------
(Dollars in millions)                         1998           1997           1996
- --------------------------------------------------------------------------------
Business segments:
 Mailing and
   Integrated Logistics                     $2,707         $2,552         $2,402
 Office Solutions                            1,216          1,089            983
 Mortgage Servicing                            130             73             53
 Capital Services                              168            206            258
- --------------------------------------------------------------------------------
Total                                       $4,221         $3,920         $3,696
================================================================================

Geographic areas:
 United States                              $3,635         $3,358         $3,135
 Outside the
   United States                               586            562            561
- --------------------------------------------------------------------------------
Total                                       $4,221         $3,920         $3,696
================================================================================

                                                      Operating profit
                                              ----------------------------------
(Dollars in millions)                         1998           1997           1996
- --------------------------------------------------------------------------------
Business segments:
 Mailing and
   Integrated Logistics(a)                  $  663         $  584         $  477
 Office Solutions                              235            197            172
 Mortgage Servicing                             37             25             14
 Capital Services                               52             48             60
- --------------------------------------------------------------------------------
Total                                       $  987         $  854         $  723
================================================================================

Geographic areas:
 United States                              $  900         $  775         $  691
 Outside the
   United States(a)                             87             79             32
- --------------------------------------------------------------------------------
Total                                       $  987         $  854         $  723
================================================================================

(a) In 1996, excluding the Australian charge of $30 million, operating
    profit for the Mailing and Integrated Logistics segment would have been
    $507 million and the operating profit for the geographic area outside
    the United States would have been $62 million. See discussion of
    selling, service and administrative expense on page 29.



Additional segment information is as follows:

                                                  Years ended December 31
                                        ----------------------------------------
(Dollars in millions)                      1998            1997            1996
- ------------------------------------------------------------------------------- 
Depreciation and
 amortization:
 Mailing and
   Integrated Logistics                 $   177         $   167         $   166
 Office Solutions                            88              74              62
 Mortgage Servicing                          64              29              22
 Capital Services                            18              17              15
- -------------------------------------------------------------------------------
Total                                   $   347         $   287         $   265
===============================================================================

Net interest expense:
 Mailing and
   Integrated Logistics                 $    61         $    57         $    51
 Office Solutions                             5               5               4
 Mortgage Servicing                          (6)             (2)             (2)
 Capital Services                            72             104             120
- -------------------------------------------------------------------------------
Total                                   $   132         $   164         $   173
===============================================================================

                                                            December 31

                                                    ---------------------------
(Dollars in millions)                                   1998            1997
- -------------------------------------------------------------------------------
Net additions to
 long-lived assets:
 Mailing and
   Integrated Logistics                              $   177            $   176
 Office Solutions                                        123                 98
 Mortgage Servicing                                        2                  1
 Capital Services                                         17                (35)
- -------------------------------------------------------------------------------
Total                                                $   319            $   240
===============================================================================

Identifiable assets:
 Mailing and
   Integrated Logistics                              $ 3,893            $ 3,596
 Office Solutions                                        879                769
 Mortgage Servicing                                      610                346
 Capital Services                                      2,012              2,896
- -------------------------------------------------------------------------------
Total                                                $ 7,394            $ 7,607
===============================================================================

                                                                              55
<PAGE>
 
                                                                December 31
                                                          ---------------------
(Dollars in millions)                                       1998           1997
- -------------------------------------------------------------------------------
Identifiable long-lived assets by               
geographic areas:                               
   United States                                          $1,636         $1,531
   Outside the United States                                 195            182
- -------------------------------------------------------------------------------
Total                                                     $1,831         $1,713
===============================================================================

Reconciliation of segment amounts to consolidated totals:


                                                     Years ended December 31
                                                   ---------------------------- 
(Dollars in millions)                              1998        1997        1996
- -------------------------------------------------------------------------------
Operating profit:
 Total operating profit for
   reportable segments                            $ 987       $ 854       $ 723
Unallocated amounts:
 Net interest (corporate
   interest expense, net of
   intercompany transactions)                       (17)          9          16
 Corporate expense                                 (106)        (87)        (82)
- -------------------------------------------------------------------------------
Income from continuing
 operations before
 income taxes                                     $ 864       $ 776       $ 657
===============================================================================
Net interest expense:
 Total interest expense for
   reportable segments                            $ 132       $ 164       $ 173
 Net interest (corporate interest
   expense, net of intercompany
   transactions)                                     17          (9)        (16)
- -------------------------------------------------------------------------------
Consolidated net interest
 expense                                          $ 149       $ 155       $ 157
===============================================================================

Depreciation and amortization:
 Total depreciation and
   amortization for reportable
   segments                                       $ 347       $ 287       $ 265
 Corporate depreciation                              14          13          13
- -------------------------------------------------------------------------------
Consolidated depreciation
 and amortization                                 $ 361       $ 300       $ 278
===============================================================================

                                                               December 31
                                                           -------------------
(Dollars in millions)                                      1998           1997
- -------------------------------------------------------------------------------
Net additions to long-lived assets:                    
 Total additions for                                   
    reportable segments                                   $  319         $  240
  Unallocated amounts                                          6             10
- -------------------------------------------------------------------------------
Consolidated additions to                              
  long-lived assets                                       $  325         $  250
=============================================================================== 
                                                       
Total assets:                                          
 Total identifiable assets                             
    by reportable segments                                $7,394         $7,607
 Cash and cash equivalents and                         
    short-term investments                                   129            139
  General corporate assets                                   138            147
- -------------------------------------------------------------------------------
 Consolidated assets                                      $7,661         $7,893
=============================================================================== 


18. Fair value of financial instruments

The following methods and assumptions were used to estimate the fair value of
each class of financial instruments:

Cash, cash equivalents, short-term investments, accounts receivable, accounts
payable and notes payable. The carrying amounts approximate fair value because
of the short maturity of these instruments.

Investment securities

The fair value of investment securities is estimated based on quoted market
prices, dealer quotes and other estimates.

Loans receivable

The fair value of loans receivable is estimated based on quoted market prices,
dealer quotes or by discounting the future cash flows using current interest
rates at which similar loans would be made to borrowers with similar credit
ratings and similar remaining maturities.

Long-term debt

The fair value of long-term debt is estimated based on quoted dealer prices for
the same or similar issues.

Interest rate swap agreements and foreign currency exchange contracts

The fair values of interest rate swaps and foreign currency exchange contracts
are obtained from dealer quotes. These values represent the estimated amount the
company would receive or pay to terminate agreements taking into consideration
current interest rates, the creditworthiness of the counterparties and current
foreign currency exchange rates.

MSR hedge

The fair values of the MSR hedge are obtained from dealer quotes. The interest
rate swap portion represents the estimated amount the company would receive or
pay to terminate the agreements, 

56
<PAGE>
 
taking into consideration current interest rates and creditworthiness of the
counterparties. The interest rate floor portion represents the difference
between the market value and amounts paid to enter into the contracts.

Residual, conditional commitment and financial  guarantee contracts

The fair values of residual and conditional commitment guarantee contracts are
based on the projected fair market value of the collateral as compared to the
guaranteed amount plus a commitment fee generally required by the counterparty
assuming the guarantee. The fair value of financial guarantee contracts
represents the estimate of expected future losses.

Transfer of receivables with recourse

The fair value of the recourse liability represents the estimate of expected
future losses. The company periodically evaluates the adequacy of reserves and
estimates of expected losses; if the resulting evaluation of expected losses
differs from the actual reserve, adjustments are made to the reserve.

The estimated fair value of the company's financial instruments at December 31,
1998 is as follows:

                                                   Carrying                Fair
                                                      value(a)            value
- -------------------------------------------------------------------------------
Investment securities                           $     9,022         $     9,898
Loans receivable                                $   453,558         $   469,159
Long-term debt                                  $(1,954,434)        $(2,058,237)
Interest rate swaps                             $    (2,142)        $   (31,912)
Foreign currency
 exchange contracts                             $     1,867         $       652
MSR hedge                                       $     3,950         $     2,864
Residual, conditional
 commitment and financial
 guarantee contracts                            $    (2,077)        $    (3,460)
Transfer of receivables
 with recourse                                  $   (42,805)        $   (42,805)
- -------------------------------------------------------------------------------
(a) Carrying value includes accrued interest and deferred fee income, where
    applicable.

The estimated fair value of the company's financial instruments at December 31,
1997 is as follows:

                                                   Carrying                Fair
                                                      value(a)            value
- -------------------------------------------------------------------------------
Investment securities                           $    20,124         $    20,015
Loans receivable                                $   357,227         $   358,941
Long-term debt                                  $(1,321,497)        $(1,396,369)
Interest rate swaps                             $    (1,242)        $   (28,551)
Foreign currency
 exchange contracts                             $       735         $     4,542
Residual, conditional
 commitment and financial
 guarantee contracts                            $    (6,406)        $    (7,518)
Transfer of receivables
 with recourse                                  $    (8,005)        $    (8,005)
- -------------------------------------------------------------------------------
(a) Carrying value includes accrued interest and deferred fee income, where
    applicable.

19. Quarterly financial data (unaudited)

Summarized quarterly financial data (dollars in millions, except for per share
data) for 1998 and 1997 follows:

                                             Three Months Ended          
                                 -----------------------------------------
1998                             March 31    June 30   Sept. 30    Dec. 31
- --------------------------------------------------------------------------
Total revenue                      $  977     $1,044     $1,052     $1,147
Cost of sales and rentals
 and financing                     $  394     $  415     $  416     $  439
Income from:
 Continuing operations             $  127     $  139     $  139     $  162
 Discontinued operations                3          3          2          1
- --------------------------------------------------------------------------
Net income                         $  130     $  142     $  141     $  163
==========================================================================

Basic earnings per share:
 Continuing operations               $   .45    $   .51    $   .51    $.60
 Discontinued operations                 .01        .01        .01      --
- --------------------------------------------------------------------------
Net income                           $   .46    $   .52    $   .52    $.60
==========================================================================

Diluted earnings per share:
 Continuing operations               $   .45    $   .50    $   .50    $.59
 Discontinued operations                 .01        .01        .01      --
- --------------------------------------------------------------------------
Net income                           $   .46    $   .51    $   .51    $.59
==========================================================================

                                            Three Months Ended          
                               -------------------------------------------
1997                           March 31    June 30   Sept. 30      Dec. 31
- -------------------------------------------------------------------------- 
Total revenue                   $   926    $   969    $   975    $   1,050
Cost of sales and rentals    
 and financing                  $   361    $   377    $   385    $     409
Income from:                 
 Continuing operations          $   117    $   128    $   124    $     140
 Discontinued operations              3          3          4            7
- -------------------------------------------------------------------------- 
Net income                      $   120    $   131    $   128    $     147
==========================================================================

Basic earnings per share:
 Continuing operations           $      .40 $      .44 $      .43 $    .50
 Discontinued operations                .01        .01        .01      .02
- --------------------------------------------------------------------------
Net income                       $      .41 $      .45 $      .44 $    .52
==========================================================================

Diluted earnings per share:
 Continuing operations           $      .39 $      .44 $      .43 $    .49
 Discontinued operations                .01        .01        .01      .02
- --------------------------------------------------------------------------
Net income                       $      .40 $      .45 $      .44 $    .51
==========================================================================
The sum of the quarters of 1998 and 1997 may not equal the annual amount 
due to rounding.


                                                                              57
<PAGE>
 
Report of Independent Accountants

To the Stockholders and Board of Directors of Pitney Bowes Inc.:

In our opinion, the accompanying consolidated balance sheets and the related
consolidated statements of income, of stockholders' equity and of cash flows
present fairly, in all material respects, the financial position of Pitney Bowes
Inc. and its subsidiaries at December 31, 1998 and 1997, and the results of
their operations and their cash flows for each of the three years in the period
ended December 31, 1998, in conformity with generally accepted accounting
principles. These financial statements are the responsibility of the company's
management; our responsibility is to express an opinion on these financial
statements based on our audits. We conducted our audits of these statements in
accordance with generally accepted auditing standards which require that we plan
and perform the audit to obtain reasonable assurance about whether the financial
statements are free of material misstatement. An audit includes examining, on a
test basis, evidence supporting the amounts and disclosures in the financial
statements, assessing the accounting principles used and significant estimates
made by management, and evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for the opinion expressed
above.

/s/ PricewaterhouseCoopers LLP

PricewaterhouseCoopers LLP
Stamford, Connecticut
January 21, 1999

58
<PAGE>
 
Stockholder Information



World Headquarters
Pitney Bowes Inc.
1 Elmcroft Rd.
Stamford, CT 06926-0700
(203) 356-5000
www.pitneybowes.com

Annual Meeting

Stockholders are cordially invited to attend the 1999 Annual Meeting at 9:00
a.m., Monday, May 10, 1999, at Pitney Bowes World Headquarters in Stamford,
Connecticut. A notice of the meeting, proxy statement and proxy will be mailed
to each stockholder under separate cover.

10-K Report

The Form 10-K report, to be filed by Pitney Bowes with the Securities and
Exchange Commission, will provide certain additional information. Stockholders
may obtain copies of this report without charge by writing to:

MSC 6140
Investor Relations
Pitney Bowes Inc.
1 Elmcroft Rd.
Stamford, CT 06926-0700

Stock Exchanges

Pitney Bowes common stock is traded under the symbol "PBI". The principal market
it is listed on is the New York Stock Exchange. The stock is also traded on the
Chicago, Philadelphia, Boston, Pacific and Cincinnati stock exchanges.

Comments concerning the Annual Report should be sent to:

MSC 6309
Director Corporate Marketing and Advertising
Pitney Bowes Inc.
1 Elmcroft Rd.
Stamford, CT 06926-0700

Investors should contact First Chicago Trust Company at the address below for:

 . Lost securities and certificate replacement

 . Change of address, account consolidations, legal transfer
  requirements, replacement checks, tax information

 . Certificate transfers

 . Dividend reinvestment plan information

First Chicago Trust Company,
a division of EquiServe
PO Box 2500
Jersey City, NJ 07303-2500

Transfer Agent and Registrar:

First Chicago Trust Company,
a division of EquiServe
PO Box 2500
Jersey City, NJ 07303-2500
Stockholders may call First Chicago Trust Company at
(800) 648-8170.

Investor Inquiries
All investor inquiries about Pitney Bowes should be addressed to:
MSC 6140
Investor Relations
Pitney Bowes Inc.
1 Elmcroft Rd.
Stamford, CT 06926-0700

Stock Information
Dividends per common share

Quarter                                                 1998                1997
- --------------------------------------------------------------------------------
First                                                  $.225                $.20
Second                                                  .225                 .20
Third                                                   .225                 .20
Fourth                                                  .225                 .20
- --------------------------------------------------------------------------------
Total                                                  $.900                $.80
================================================================================

Quarterly price ranges of common stock

                                                              1998
Quarter                                         High                  Low
- --------------------------------------------------------------------------------
First                                             51 15/16              42 7/32
Second                                            52 3/16               44 13/16
Third                                             58 3/16               46 5/8
Fourth                                            66 3/8                47 1/8

                                                              1997
Quarter                                          High                 Low
- --------------------------------------------------------------------------------
First                                              31 3/4               26 13/16
Second                                             37 7/16              27 15/16
Third                                              42 1/2               35
Fourth                                             45 3/4               37 7/16
================================================================================

Trademarks 
3 Series, 14 Series, AccuTrac, AddressRight, Arrival, Ascent, ClickStamp,
Conquest, D3, DirectNet, DocuMatch, Finalist, ForwardTrak, Fulfillment, Galaxy,
iSend, Mail Essentials, Mail List Manager, Mailers Choice, Marketing Materials,
Paragon, pb.commander, pb.control, pb.digital, pb.printmgr, Personal Post,
PitneyWorks, Postage by Phone, ReUnion, Smart Image, SmartMailer, StreamWeaver,
Target Prospects, Universal Access, ValueShip, Weigh-on-the-Way are trademarks
or service marks of Pitney Bowes Inc.

Business Rewards, Postal Privilege, Purchase Power, ValueMax, are trademarks or
service marks of Pitney Bowes Financial Services.

All other trademarks are service marks owned by their respective companies.


                                                                              59

<PAGE>
 
                                                                   EXHIBIT (iii)
                                                                   -------------
                                                                     Page 1 of 4


                                PITNEY BOWES INC.
                          SUBSIDIARIES OF THE REGISTRANT
                          ------------------------------

The Registrant, Pitney Bowes Inc., a Delaware Corporation, has no parent.


                 The following are subsidiaries of the Registrant
                            (as of December 31, 1998)

                                                     Country or  
                                                      state of   
Company name                                        incorporation
- ------------                                        ------------- 

Adrema Leasing Corporation                            Delaware
Adrema Maschinen - und - Auto Leasing GmbH            Germany
Adrema Maschinenbau Inc.                              Delaware
Adrema Mobilien Leasing GmbH                          Germany
Andeen Enterprises, Inc.                              Panama
Artec International Corporation                       California
Atlantic Mortgage & Investment Corporation            Florida
B. Williams Holdings Corp.                            Delaware
B. Williams Funding Corp.                             Delaware 
Canadian Office Services (Toronto) Limited            Canada
Carolina-Relco LP
Cascade Microfilm Systems, Inc.                       California
Chas. P. Young Health Fitness & Management, Inc.      New York
Datarite Systems Ltd.                                 England
DSP Inc.
ECL Finance Company, N.V.                             Netherlands
Elmcroft Road Realty Corporation                      Connecticut
FSL Holdings Inc.                                     Connecticut
FSL Risk Managers Inc.                                New York
FSL Valuation Services Inc.                           Connecticut
Harlow Aircraft Inc.                                  Delaware
Informatech                                           California
La Agricultora Ecuatoriana S.A.                       Ecuador
Lease Continental GmbH                                Germany
Lease Continental Partnership
MXT Corporation (68% owned)                           Canada
Norlin Australia Investments Pty. Ltd.                Australia
Norlin Industries Ltd.                                Canada
Norlin Music (U.K.) Ltd.                              England
Oy Adrema Helsinki                                    Finland
PB Canada Funding Ltd.                                Canada
PB Forms, Inc.                                        Nebraska
PB Funding Corporation                                Delaware
PB Global Holdings Inc.                               Connecticut
PB Global Holdings II Inc.                            Connecticut
PB Global Holdings III Inc.                           Connecticut
PB Global Holdings IV Inc.                            Connecticut
PB Leasing Corporation                                Delaware
PB Leasing Ltd.                                       England
PB Leasing International Corporation                  Delaware
PB Leasing Services Inc.                              Nevada
PB/PREFCO Real Estate Holdings Inc.                   Delaware
PB Professional Services Inc.                         Delaware
PB Public Finance Inc.                                Delaware
PBA Foreign Sales Corporation                         Barbados
PB World Trade Corporation (Disc)                     Delaware
<PAGE>
 
                                                                   EXHIBIT (iii)
                                                                   -------------
                                                                     Page 2 of 4
SUBSIDIARIES OF THE REGISTRANT (continued)
- ------------------------------            

                                                     Country or  
                                                      state of   
Company name                                        incorporation
- ------------                                        ------------- 

PB CFSC I Inc.                                      Virgin Islands
PBL Holdings Inc.                                     Nevada
PB Nikko FSC Ltd.                                     Bermuda
PB Nihon FSC Ltd.                                     Bermuda
Pitney Bowes A.G.                                     Switzerland
Pitney Bowes Australia Pty.                           Australia
Pitney Bowes Australia FAS Pty. Limited               Australia
Pitney Bowes Australia Funding Pty. Ltd.              Australia
Pitney Bowes Austria Ges.m.b.H                        Austria
Pitney Bowes Business Connections Inc.                Delaware
Pitney Bowes of Canada Ltd.                           Canada
Pitney Bowes Canada Holdings Limited                  Canada
Pitney Bowes China Inc.                               Delaware
Pitney Bowes Credit Australia Limited                 Australia
Pitney Bowes Credit Corporation                       Delaware
Pitney Bowes Data Systems, Ltd.                       Delaware
Pitney Bowes de Mexico, S.A. de C.V.                  Mexico
Pitney Bowes Deutschland GmbH                         Germany
Pitney Bowes Espana, S.A.                             Spain
Pitney Bowes Finance S.A.                             France
Pitney Bowes Finans Norge AS                          Norway
Pitney Bowes Finance PLC (formerly PB Leasing Ltd.)   England
Pitney Bowes Finance Ireland Limited                  Ireland
Pitney Bowes France S.A.                              France
Pitney Bowes Holdings Ltd.                            England
Pitney Bowes Holding SNC                              France
Pitney Bowes Hong Kong Inc.                           Delaware
Pitney Bowes Hong Kong Ltd.                           Hong Kong
Pitney Bowes India Inc.                               Delaware
Pitney Bowes Insurance Agency, Inc.                   Connecticut
Pitney Bowes International                            Ireland
Pitney Bowes International Holdings, Inc.             Delaware
Pitney Bowes Italia S.r.l.                            Italy
Pitney Bowes Japan KK                                 Japan
Pitney Bowes (Ireland) Limited                        Ireland
Pitney Bowes Macau Limited                            Macau
Pitney Bowes Management Services, Inc.                Delaware
Pitney Bowes Management Services Canada, Inc.         Canada
Pitney Bowes Management Services Limited              England
Pitney Bowes New Zealand Limited                      New Zealand
Pitney Bowes Oy                                       Finland
Pitney Bowes Limited                                  England
Pitney Bowes Properties Inc.                          Connecticut
Pitney Bowes Real Estate Financing Corporation        Delaware
Pitney Bowes Servicios, S.A. de C.V.                  Mexico
Pitney Bowes Shelton Realty Inc.                      Connecticut
Pitney Bowes Svenska Aktiebolag                       Sweden
Pitney Bowes (Switzerland) AG                         Switzerland
Pitney Bowes World Trade Corporation (FSC)            Virgin Islands
Pitney Structured Funding I Inc.                      Delaware
<PAGE>
 
                                                                   EXHIBIT (iii)
                                                                   -------------
                                                                     Page 3 of 4
SUBSIDIARIES OF THE REGISTRANT (continued)
- ------------------------------            

                                                     Country or  
                                                      state of   
Company name                                        incorporation
- ------------                                        -------------

PREFCO I Inc.                                         Delaware
PREFCO I LP Inc.                                      Delaware
PREFCO II Inc.                                        Delaware
PREFCO III Inc.                                       Delaware
PREFCO III LP Inc.                                    Delaware
PREFCO IV Inc.                                        Delaware
PREFCO IV LP Inc.                                     Delaware
PREFCO V Inc.                                         Delaware
PREFCO V LP Inc.                                      Delaware
PREFCO VI Inc.                                        Delaware
PREFCO VI LP Inc.                                     Delaware
PREFCO VII Inc.                                       Delaware 
PREFCO VII LP Inc.                                    Delaware
PREFCO VIII Inc.                                      Delaware
PREFCO VIII LP Inc.                                   Delaware
PREFCO IX Inc.                                        Delaware
PREFCO IX LP Inc.                                     Delaware
PREFCO X Inc.                                         Delaware
PREFCO XI Inc.                                        Delaware
PREFCO XI LP Inc.                                     Delaware
PREFCO XII Inc.                                       Delaware
PREFCO XII LP Inc.                                    Delaware
PREFCO XIII Inc.                                      Delaware
PREFCO XIII LP Inc.                                   Delaware 
PREFCO XIV Inc.                                       Delaware
PREFCO XIV LP Inc.                                    Delaware
PREFCO XV Inc.                                        Delaware
PREFCO XV LP Inc.                                     Delaware
PREFCO XVI Inc.                                       Delaware
PREFCO XVI LP Inc.                                    Delaware
PREFCO XVII Inc.                                      Delaware
PREFCO XVII LP Inc.                                   Delaware
PREFCO XVIII Inc.                                     Delaware
PREFCO XVIII LP Inc.                                  Delaware
PREFCO XIX Inc.                                       Delaware
PREFCO XIX LP Inc.                                    Delaware 
PREFCO XX Inc.                                        Delaware
PREFCO XXI Inc.                                       Delaware
PREFCO XXI LP Inc.                                    Delaware
PREFCO XXII Inc.                                      Delaware
PREFCO XXII LP Inc.                                   Delaware
PREFCO - Dayton Community Urban Redevelopment   
 Corporation                                          Ohio 
RE Properties Management Corporation                  Delaware
Remington Customer Finance Pty. Limited               Australia
ROM Holding Pty. Limited                              Australia
ROM Securities Pty. Limited                           Australia
Sales & Service Training Center Inc.                  Georgia
Techno Mail Service K.K.                              Japan
<PAGE>
 
                                                                   EXHIBIT (iii)
                                                                   -------------
                                                                     Page 4 of 4
SUBSIDIARIES OF THE REGISTRANT (continued)
- ------------------------------            

                                                     Country or  
                                                      state of   
Company name                                        incorporation
- ------------                                        -------------

TECO Pitney Bowes Co., Ltd. (50% owned)               Taiwan
Teco Tension Supply Co., Ltd. (50% owned by
               TECO Pitney Bowes Co.)                 Taiwan
The Pitney Bowes Bank, Inc.                           Utah
Time-Sensitive Delivery Guide Inc.                    Delaware
Towers FSC, Ltd.                                      Bermuda
Universal Postal Frankers Ltd.                        England
Waterview Resolution Trust Corporation                Massachusetts
Wheeler Insurance, Ltd.                               Vermont
1136 Corporation                                      Delaware
75 V Corp.                                            Delaware

<PAGE>
 
                                                                    EXHIBIT (iv)
                                                                    ------------


                       CONSENT OF INDEPENDENT ACCOUNTANTS


We hereby consent to the incorporation by reference in the Prospectus
constituting part of the Registration Statements on:
 

                Form                    Reference       
                ----                    ---------       
                                                        
                Form S-8                No. 33-5291     
                                                        
                Form S-8                No. 33-4549     
                                                        
                Form S-8                No. 33-22238    
                                                        
                Form S-8                No. 33-5765     
                                                        
                Form S-8                No. 33-41182    
                                                        
                Form S-8                No. 333-66735   
                                                        
                Form S-3                No. 33-5289     
                                                        
                Form S-3                No. 33-5290     
                                                        
                Form S-3                No. 33-18280    
                                                        
                Form S-3                No. 33-25730    
                                                        
                Form S-3                No. 33-21723    
                                                        
                Form S-3                No. 33-27244    
                                                        
                Form S-3                No. 33-33948    
                                                        
                Form S-3                No. 333-51281    
 

of Pitney Bowes Inc. of our report dated January 21, 1999 appearing on page 58
of the Pitney Bowes Inc. 1998 Annual Report to Stockholders which is
incorporated in this Annual Report on Form 10-K. We also consent to the
incorporation by reference in the aforementioned Registration Statements of our
report on the financial statement schedule, which appears on page 18 of this
Form 10-K.



PricewaterhouseCoopers LLP


Stamford, Connecticut
March 30, 1999

<TABLE> <S> <C>

<PAGE>
 
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS FINANCIAL INFORMATION EXTRACTED FROM PITNEY BOWES INC.
CONSOLIDATED BALANCE SHEET, CONSOLIDATED STATEMENT OF INCOME AND CORRESPONDING
FOOTNOTE #3 FIXED ASSETS AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH
FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
       
<CAPTION> 
<S>                        <C>
<PERIOD-TYPE>              12-MOS
<FISCAL-YEAR-END>                                             DEC-31-1998    
<PERIOD-END>                                                  DEC-31-1998    
<CASH>                                                            125,684    
<SECURITIES>                                                        3,302    
<RECEIVABLES>                                                   1,859,089<F1>
<ALLOWANCES>                                                       75,897<F1>
<INVENTORY>                                                       266,734    
<CURRENT-ASSETS>                                                2,508,963    
<PP&E>                                                          2,860,568<F2>
<DEPRECIATION>                                                  1,576,507<F2>
<TOTAL-ASSETS>                                                  7,661,039    
<CURRENT-LIABILITIES>                                           2,721,812    
<BONDS>                                                         1,712,937    
<COMMON>                                                          323,338    
                                             310,097    
                                                         2,065    
<OTHER-SE>                                                      1,322,599    
<TOTAL-LIABILITY-AND-EQUITY>                                    7,661,039    
<SALES>                                                         1,993,546    
<TOTAL-REVENUES>                                                4,220,517    
<CGS>                                                           1,146,404    
<TOTAL-COSTS>                                                   1,663,571    
<OTHER-EXPENSES>                                                  100,806    
<LOSS-PROVISION>                                                        0    
<INTEREST-EXPENSE>                                                168,558    
<INCOME-PRETAX>                                                   864,177    
<INCOME-TAX>                                                      296,236    
<INCOME-CONTINUING>                                               567,941    
<DISCONTINUED>                                                      8,453    
<EXTRAORDINARY>                                                         0    
<CHANGES>                                                               0    
<NET-INCOME>                                                      576,394    
<EPS-PRIMARY>                                                        2.10    
<EPS-DILUTED>                                                        2.06    
<FN>
<F1>  Receivables are comprised of trade receivables of $407,071 and short-term
finance receivables of $1,452,018.  Allowances are comprised of allowance for
trade receivables of $24,665 and for short-term finance receivables of $51,232.
<F2>  Property, plant and equipment are comprised of fixed assets of $1,153,573
and rental equipment and related inventories of $1,706,995.  Depreciation is
comprised of depreciation on fixed assets of $676,097 and on rental equipment
and related inventories of $900,410.
</FN>
                                                                             

</TABLE>


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