MICROSOFT CORP
SC 13D/A, EX-99.2, 2000-07-18
PREPACKAGED SOFTWARE
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                                                                  CONFORMED COPY

                               As of 3 MARCH 2000




                              MICROSOFT CORPORATION


                        LIBERTY MEDIA INTERNATIONAL, INC.


                            LIBERTY UK HOLDINGS, INC.


                                LIBERTY UK, INC.


                           TELEWEST COMMUNICATIONS PLC






================================================================================

                     THE REVISED NEW RELATIONSHIP AGREEMENT

================================================================================





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                                    CONTENTS


CLAUSE                                                                      PAGE


1.  INTERPRETATION.............................................................2

2.  CONDITIONS.................................................................9

3.  REPRESENTATIONS, WARRANTIES AND UNDERTAKINGS...............................9

4.  DIRECTORS.................................................................11

5.  MATTERS REQUIRING CONSENT.................................................11

6.  VOTING AGREEMENT AMONG LIBERTY GROUP AND MICROSOFT GROUP..................12

7.  RESTRICTIONS ON TRANSFERS BY LIBERTY GROUP AND MICROSOFT GROUP............14

8.  RIGHTS OF FIRST REFUSAL AND CHANGE OF CONTROL.............................14

9.  SPECIFIC RIGHTS OF SHAREHOLDER GROUPS TO MAINTAIN OWNERSHIP LEVEL.........18

10. GENERAL RIGHTS OF SHAREHOLDER GROUPS TO MAINTAIN OWNERSHIP LEVEL..........26

11. SCOPE OF BUSINESS.........................................................26

12. CONTRACTUAL RESTRICTIONS..................................................26

13. GAIN RECOGNITION CONSENT REQUIREMENTS AND CONVERSION......................27

14. CITY CODE ON TAKEOVERS AND MERGERS........................................27

15. CONFIDENTIALITY...........................................................28

16. JOINT AND SEVERAL LIABILITY FOR CONTROLLED AFFILIATES.....................28

17. TERM......................................................................28

18. TERMINATION OF 2000 FIRST RELATIONSHIP AGREEMENT..........................28

19. COSTS.....................................................................29

20. FURTHER ASSURANCE.........................................................29

21. GENERAL...................................................................29

                                      (i)

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22. ASSIGNMENT................................................................30

23. NOTICES...................................................................30

24. GOVERNING LAW AND JURISDICTION............................................31

25. COUNTERPARTS..............................................................32

Schedule 1....................................................................33

SCHEDULE 2....................................................................34
      DEED OF ADHERENCE.......................................................34
SCHEDULE 3....................................................................35
      PROVISIONS PRESERVED FROM THE OLD RELATIONSHIP AGREEMENT................35


                                      (ii)


<PAGE>

THIS REVISED NEW RELATIONSHIP AGREEMENT is dated as of 3 March 2000

BETWEEN:

(1) MICROSOFT CORPORATION, a company incorporated in Washington, whose principal
place of business is at One Microsoft Way, Redmond, WA 98052 6399 (MICROSOFT);

(2) LIBERTY MEDIA INTERNATIONAL,  INC., a company incorporated in Delaware,  USA
whose  principal  place of  business  is 9197 South  Peoria  Street,  Englewood,
Colorado    80112   USA    (LIBERTY    INTERNATIONAL)    (formerly    known   as
Tele-Communications International, Inc.);

(3) LIBERTY UK HOLDINGS,  INC., a company  incorporated  in Delaware,  USA whose
principal  place of business is 9197 South Peoria  Street,  Englewood,  Colorado
80112 USA (LIBERTY UK HOLDINGS);

(4) LIBERTY UK, INC., a company  incorporated  in Colorado,  USA whose principal
place of business is 9197 South Peoria Street,  Englewood,  Colorado,  80112 USA
(formerly known as United Artists Programming - Europe, Inc.) (LIBERTY UK); and

(5) TELEWEST  COMMUNICATIONS  PLC, a company  incorporated  in England and Wales
(registered no. 2983307),  whose registered  office is at Genesis Business Park,
Albert Drive, Woking, Surrey GU21 5RW, England (the COMPANY).

WHEREAS:

(A) Certain parties to this Agreement,  together with (i) MediaOne International
Holdings, Inc., (MEDIAONE);  and (ii) MediaOne UK Cable, Inc. and MediaOne Cable
Partnership Holdings, Inc. (together, the MEDIAONE SHAREHOLDERS), are parties to
a  relationship  agreement  dated  21 May  1999  (the  1999  FIRST  RELATIONSHIP
AGREEMENT).   The  parties  to  this   Agreement   together  with  the  MediaOne
Shareholders are parties to a Revised Existing  Relationship  Agreement dated as
of 3 March 2000 which replaces,  to the extent  provided in that agreement,  the
1999 First Relationship Agreement (the 2000 FIRST RELATIONSHIP AGREEMENT)

(B) Microsoft has agreed, pursuant to the Microsoft MediaOne Purchase Agreement,
to acquire or merge  certain of its  Affiliates  with the MediaOne  Shareholders
(the Shares  registered  in the names of such  shareholders,  together  with the
Shares beneficially owned by them, being the MEDIAONE SHARES).


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(C) The parties have agreed that this Agreement  will, to the extent provided in
this Agreement,  replace the 2000 First  Relationship  Agreement in all respects
from satisfaction of the conditions set out in Clause 2.

(D) As a condition to the closing of the Microsoft  MediaOne Purchase  Agreement
certain of the Ordinary Shares held by an Affiliate of MediaOne Group, Inc. have
been redesignated as Limited Voting Shares pursuant to resolutions  passed at an
Extraordinary General Meeting of the Company held on 27 October 1999.

THE PARTIES AGREE as follows:

INTERPRETATION

1.1 In this Agreement, unless indicated to the contrary:

ACT means the Companies Act 1985 (as amended);

AFFILIATE  means with  respect  to any  Person,  any other  Person  directly  or
indirectly Controlling,  directly or indirectly Controlled by or under direct or
indirect common Control with such Person;

ADS means an American Depositary Share representing 10 Ordinary Shares;

BOARD means the board of directors of the Company;

BUSINESS  DAY means any day other than a Saturday or Sunday or a public  holiday
in the State of Colorado, the State of Delaware or England and Wales;

CABLE TELEPHONY means any voice or data telecommunications  transmission service
which operates in whole or in part by cable links to subscribers'  premises,  is
interconnected  at some point to a public  switched  network  and is intended to
serve customers in the United Kingdom;

CABLE  TELEVISION  means any service  provided to customers on a subscription or
pay-per-view  basis  which  sends  sounds or  visual  images or both by means of
cable, radio or microwave  transmission  systems for television reception at two
or more locations, whether sent for simultaneous reception or at different times
in response to subscribers'  requests,  including  without  limitation  video on
demand   and   other    interactive    services    and   other    entertainment,
telecommunications  and  information  services  proposed  to be  offered  by the
Company, as described in the Disclosure Documents;

CHANGE IN CONTROL means

(a)  with respect to Microsoft and its Affiliates,  the acquisition  (whether by
     merger, consolidation, sale, assignment, lease, transfer or otherwise, in

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     one  transaction  or any  related  series of  transactions)  of  beneficial
     ownership of equity  interests in Microsoft or any of its Affiliates by any
     Person  (except  pursuant  to a  distribution  in specie,  spin off,  share
     dividend, demerger or similar transaction and other than any acquisition of
     beneficial  ownership by Microsoft or any of its Affiliates) as a result of
     which such  Person has the power,  directly  or  indirectly,  to direct the
     voting and  disposition  of Shares  held by  Microsoft  and its  Affiliates
     representing at least 15 per cent. of the outstanding Shares of the Company
     provided that any change in the Control of Microsoft  shall not be deemed a
     Change in Control for the purposes of this Agreement; and

(b)  with respect to Liberty  International and its Affiliates,  the acquisition
     (whether by merger,  consolidation,  sale,  assignment,  lease, transfer or
     otherwise,  in one  transaction or any related series of  transactions)  of
     beneficial ownership of equity interests in Liberty International or any of
     its Affiliates by any Person (except  pursuant to a distribution in specie,
     spinoff, share dividend, demerger or similar transaction and other than any
     acquisition of beneficial ownership by Liberty  International or any of its
     Affiliates)  as a result of which such  Person has the power,  directly  or
     indirectly,  to direct the voting and disposition of Shares held by Liberty
     International and its Affiliates  representing at least 15 per cent. of the
     outstanding Shares of the Company,  provided that any change in the Control
     of  TCI,  Liberty  Media   Corporation,   Liberty   International  or  AT&T
     Corporation  shall not be deemed a Change in Control  for  purposes of this
     Agreement.

A  Change  in  Control  shall  be  deemed  voluntary  if it is the  result  of a
transaction  agreed to by Liberty  International  or any of its Affiliates or by
Microsoft  or any of its  Affiliates,  as the case may be. A Change  in  Control
shall be deemed involuntary if it is the result of actions by Persons other than
Liberty or any of its Affiliates or Microsoft or any of its  Affiliates,  as the
case may be, taken without the agreement or consent of Liberty  International or
any of its Affiliates or of Microsoft or any of its Affiliates,  as the case may
be;

CLOSING  PRICE  means the sale price for  Ordinary  Shares  (i) with  respect to
Ordinary Shares to be offered on the London Stock Exchange, the sale price which
appears on the relevant  Reuters Screen for the Company as of 11:00 a.m. (London
time) on a Trading Day,  provided that if such Ordinary  Shares do not appear on
such Reuters Screen or such Reuters Screen is temporarily unavailable,  the sale
price with respect to the Ordinary  Shares will be the last  reported sale price
which appears in the Official List of the London Stock Exchange on a Trading Day
and (ii) with  respect  to  Ordinary  Shares to be offered on the New York Stock
Exchange in the form of ADSs the last  reported  sale price on a Trading Day or,
in case no such  sale  takes  place on such day,  the

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average of the reported closing bid and asked prices as reported on the New York
Stock  Exchange  Composite  Tape,  or, if such  sales are not so  reported,  the
reported  last  sale  price or, if no such  sale  takes  place on such day,  the
average of the reported  closing bid and asked prices on the principal  national
securities  exchange on which the ADSs are listed or admitted to trading,  or if
not listed or admitted to trading on any national  securities  exchange,  on the
NASDAQ  National Market System  (NASDAQ),  or if the ADSs are not quoted on such
National  Market System,  the average of the closing bid and asked prices in the
over-the-counter  market as furnished by any New York Stock Exchange member firm
selected by the Board for that purpose;

CONTROL  means  with  respect  to  any  Person,  the  possession,   directly  or
indirectly,  by another  Person of the power to direct or cause the direction of
the management or policies of such Person, whether through equity ownership,  by
contract  or  otherwise,  but a Person  shall not be deemed to  Control  another
Person  solely by virtue of any veto rights  granted to it as a minority  equity
owner or by virtue of super majority voting rights and the words  CONTROLLED and
CONTROLLING shall be construed accordingly;

CONTROLLED  AFFILIATE  means with respect to any Person,  any  Affiliate of such
Person which is under the Control of such Person  provided that each of Flextech
plc, At Home  Corporation and Princes Holdings Limited shall not be treated as a
Controlled Affiliate of the Liberty Group;

CONTROLLING  SHAREHOLDER  has the same meaning as in paragraph 3.13 of Chapter 3
of the Listing Rules;

DEBENTURE  CHANGE OF CONTROL  means a Change of Control as defined in any of (i)
the Indenture,  dated as of October 3, 1995, between the Company and The Bank of
New York,  pursuant to which the Company issued its Senior  Debentures due 2006,
(ii) the  Indenture,  dated as of October 3, 1995,  between  the Company and The
Bank of New York  pursuant  to which the  Company  issued  its  Senior  Discount
Debentures  due 2007,  (iii) the Indenture  dated as of November 9, 1998 between
the Company and The Bank of New York,  pursuant to which the Company  issued its
Senior Notes due 2008, (iv) the Indenture, dated as of February 19, 1999 between
the Company and The Bank of New York,  pursuant to which the Company  issued its
Senior Convertible Notes due 2007 (v) the Indenture,  dated as of 15 April 1999,
between  the  Company  and The Bank of New York,  pursuant  to which the Company
issued its Sterling and Dollar  denominated  Senior  Discount  Notes due 2009 in
each case as in effect as at 1 October  1999 and (vi) a document  governing  any
other  indebtedness  of the Company as agreed in writing in advance by Microsoft
and Liberty  International  (the  INDENTURES),  provided that there shall not be
deemed to be any such  Change of Control if all the notes which have been issued
pursuant to the Indentures  referred to in (i) to (v) prior to 30 September 1999
or pursuant to

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any document referred to in (vi) shall have been redeemed,  repaid, cancelled or
purchased by the Company;

DIRECTOR means a director of the Company;

DISCLOSURE  DOCUMENTS means the prospectus,  registration  statement and listing
particulars filed, distributed or used in connection with Old Telewest's initial
public  offering of Ordinary  Shares in 1994 or in connection with the Company's
acquisition of SBC CableComms and Old Telewest in 1995 or in connection with the
Company's acquisition of General Cable PLC in 1998;

FAIR MARKET VALUE means as to any property,  the price at which a willing seller
would sell and a willing buyer would buy such property  having full knowledge of
the facts, in an arm's length transaction without time constraints,  and without
being under any compulsion to buy or sell;

FLEXTECH  OFFER  means the offer by the  Company for all of the issued and to be
issued ordinary shares in Flextech plc made on 7 March 2000;

FULLY DILUTED  ORDINARY  SHARES means, at any time, the Ordinary Shares in issue
at such time and the Ordinary  Shares which would be in issue if all options and
rights  outstanding  for the time  being to  subscribe  for  Ordinary  Shares or
securities  convertible into or exchangeable for Ordinary Shares  (including the
Limited Voting Shares) were  exercisable and had been exercised and the relevant
Ordinary  Shares and securities  issued and all securities  convertible  into or
exchangeable  for  Ordinary  Shares in issue (or assumed to be in issue) at such
time were  convertible or  exchangeable  and had been converted or exchanged and
the relevant Ordinary Shares issued;

INDEPENDENT  DIRECTORS  means  those  Directors  who are not  designated  by the
Liberty Group or the Microsoft  Group in accordance  with Article 71 of the 2000
Articles  and are not  partners,  officers  or  employees  of, and do not have a
material consultancy with, the Liberty Group or the Microsoft Group;

IPO  DOCUMENTS  means  the  prospectus,   registration   statement  and  listing
particulars filed, distributed or used in connection with Old Telewest's initial
public offering of Ordinary Shares in 1994;

LIBERTY MEDIA CORPORATION, a Delaware corporation;

LIBERTY GROUP means Liberty  International  and its Affiliates from time to time
or any Person or group of Persons  within the  meaning  given to the  expression
"Liberty Group" in the 2000 Articles;

                                                                          Page 5
<PAGE>

LIBERTY  SHAREHOLDERS means Liberty UK Holdings and Liberty UK (whilst each is a
member of the Liberty Group and a Shareholder)  and/or any  Shareholder who is a
member of the Liberty Group for the time being;

LIMITED VOTING SHARES means the limited voting  convertible  ordinary  shares of
the Company having the rights set out in the 2000 Articles;

MICROSOFT  MEDIAONE  PURCHASE  AGREEMENT  means  the  merger  agreement  between
Microsoft,  MediaOne UK Cable, Inc., MediaOne Cable Partnership Holdings,  Inc.,
MediaOne Group, Inc. and MediaOne International Inc. dated 4 October 1999;

MICROSOFT  GROUP means  Microsoft  and its  Affiliates  from time to time or any
Person or group of Persons within the meaning given to the expression "Microsoft
Group" in the 2000 Articles;

MICROSOFT  SHAREHOLDER means Microsoft and/or any Shareholder who is a member of
the Microsoft Group for the time being;

2000  ARTICLES  means  the  articles  of  association  adopted  by  the  Company
(conditional   upon   Affiliates   of   Microsoft   merging  with  the  MediaOne
Shareholders)  in the agreed form  pursuant  to  resolution  7 at the  Company's
Extraordinary  General  Meeting  held on 31  March  2000  (and  any  adjournment
thereof);

2000 FIRST  RELATIONSHIP  AGREEMENT has the meaning given to that  expression in
Recital A;

OLD RELATIONSHIP  AGREEMENT means the relationship  agreement entered into as of
22 November 1994 by and among Old Telewest, Liberty, MediaOne and the parties to
the Old  Shareholders'  Agreement  as amended by an  agreement  between the same
parties as of 19 June 1995 and as further  supplemented by an agreement  between
the same parties and the Company dated 3 October 1995;

OLD  SHAREHOLDERS'  AGREEMENT means the  shareholders'  agreement dated as of 22
November 1994 by and between United Artists Cable Television UK Holdings,  Inc.,
Liberty UK, and the MediaOne Shareholders as amended by an agreement between the
same parties dated 19 June 1995 and supplemented by a further  agreement between
the same parties, Old Telewest and the Company dated 3 October 1995;

OLD TELEWEST means Telewest Communications Cable Limited, a company incorporated
in England and Wales  (registered  no.  2883742) whose  registered  office is at
Genesis Business Park, Albert Drive, Woking, Surrey GU21 5RW, England;

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ORDINARY SHARE means an ordinary share, 10p par value, of the Company, including
any such share represented by an ADS;

OWNERSHIP  INTEREST means,  with respect to each Person owning an interest in TW
Holdings, all of the interests of such Person in TW Holdings (including, without
limitation,  an interest in the  profits  and losses of TW  Holdings,  a capital
account  interest in TW Holdings  and all other rights and  obligations  of such
Person under the TW Holdings Operating Agreement);

PERCENTAGE OWNERSHIP has the meaning given to that expression in clause 9.1;

PERMITTED  DEMERGER means a distribution in specie,  share  dividend,  spin off,
demerger  or similar  transaction  resulting  in one or more  Affiliates  of the
transferor  owning 80 per cent. or more of the Shares owned by the  transferor's
group (for such purposes  meaning the Microsoft  Group if a member or members of
such  group is or are the  transferor(s)  or the  Liberty  Group if a member  or
members of the Liberty Group is or are the  transferor(s))  immediately prior to
such transaction;

PERSON means an individual, corporation, general or limited partnership, limited
or unlimited liability company, trust, association, unincorporated organisation,
government or any authority, agency or body thereof, or other entity;

PRIVATE  TRANSFER  means the Transfer of Shares by a Shareholder in a negotiated
transaction,  rather than through a brokerage transaction effected on a national
securities exchange, NASDAQ or the London Stock Exchange;

PRO RATA SHARES means,  with respect to any  Shareholder  Group at any time, the
number of Shares  held by TW Holdings  attributable  to such  Shareholder  Group
being the  product  rounded to the  nearest  whole  number of (x) the sum of the
number of Shares owned by TW Holdings multiplied by (y) the aggregate percentage
Ownership  Interest in TW Holdings,  expressed as a decimal,  held by members of
such Shareholder Group as at such time;

PUBLIC  TRANSFER  means  the  Transfer  of  Shares  by a  Shareholder  through a
brokerage transaction effected on a national securities exchange,  NASDAQ or the
London Stock Exchange,  including a Private Transfer to a broker in anticipation
of a Public Transfer to be effected by that broker;

QUALIFYING GROUP has the meaning given to that expression in clause 9.1;

RELEVANT  PERSON  means  a  director,  officer  or  employee  of any of  Liberty
International, Microsoft or their respective Affiliates;

REQUIRED CONSENT has the meaning given to that expression in clause 5.2;

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SHAREHOLDERS  means each of Microsoft,  Liberty UK, Liberty UK Holdings and each
Person who acquires  Shares and becomes a party to this Agreement by completing,
executing and delivering a deed of adherence in accordance with clause 22.2, for
so long as it holds any Shares or owns any  Shares  and  remains a party to this
Agreement;

SHAREHOLDER GROUP means any of the Liberty Group or the Microsoft Group;

SHARES means the Ordinary Shares and the Limited Voting Shares;

TCI means Tele-Communications, Inc., a Delaware corporation;

TELEWEST GROUP means the Company and every Person Controlled by the Company;

TRADING DAY means each  Monday,  Tuesday,  Wednesday,  Thursday and Friday other
than a day on which  securities  are not traded on the  applicable  exchange  or
market;

TRANSFER  means, in relation to any Shares,  to sell,  assign,  pledge,  grant a
security  interest  in,  or  otherwise  dispose  of such  shares or any legal or
beneficial interest therein or agree to do any of the foregoing;

TW HOLDINGS means TW Holdings, L.L.C., a Colorado limited liability company;

TW  HOLDINGS  OPERATING  AGREEMENT  means the  amended  and  restated  operating
agreement of TW Holdings  dated 1 September  1998,  as amended and restated from
time to time or any other  agreement  entered into between the Liberty Group and
the  Microsoft  Group (or any member or members of such Groups)  concerning  the
operation of TW Holdings;

UNITED KINGDOM OR UK means England,  Wales,  Scotland and Northern  Ireland,  as
their territories and boundaries exist on 1 September 1998; and

WIRELESS  TELEPHONY  means  any  voice or data  telecommunications  transmission
service  which  operates  by means of  radiowave,  microwave,  cellular or other
similar  technology  as part  of a  licensed  mobile  communications  system  or
personal communications network;

1.2    In this Agreement unless indicated to the contrary, a reference to:

1.2.1  a statutory  provision includes a reference to the statutory provision as
modified or  re-enacted  or both from time to time  whether  before or after the
date of this Agreement and any subordinate  legislation made under the statutory
provision whether before or after the date of this Agreement;

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1.2.2 a Person   includes   a   reference  to  that  Person's   legal   personal
representatives, successors and lawful assigns;

1.2.3 a clause  or  schedule,  unless  the   context  otherwise  requires,  is a
reference to a clause of or schedule to this Agreement; and

1.2.4 a  document  is  a  reference  to  that  document  as  from  time  to time
supplemented or varied.

1.3   The headings in this Agreement do not affect its interpretation.

1.4   Wherever  this Agreement  requires or permits the  calculation of a number
or percentage of Shares in issue held by any  Shareholder or  Shareholder  Group
such number or percentage  shall include the Pro Rata Shares of that Shareholder
or Shareholder Group.

CONDITIONS

2.   The provisions of this Agreement are conditional upon:

(a)  this  Agreement  being  approved by  shareholders  independent of MediaOne,
     Liberty International and Microsoft at the Company's  Extraordinary General
     Meeting  convened in connection with the approval of the Flextech Offer (or
     any adjournment of that meeting);

(b)  Affiliates of Microsoft merging with the MediaOne  Shareholders pursuant to
     the Microsoft MediaOne Purchase Agreement; and

(c)  the Flextech Offer becoming unconditional in all respects,

and on  satisfaction  of such  conditions,  this Agreement  shall, to the extent
provided herein, replace the 2000 First Relationship Agreement.

REPRESENTATIONS, WARRANTIES AND UNDERTAKINGS

3.1   Each party  represents, warrants and undertakes to each other party (other
than a member of the same  Shareholder  Group),  as of the date of  execution of
this Agreement, as follows:

(a)  it is duly organised or formed, validly existing and in good standing under
     the laws of its jurisdiction of incorporation or formation;

(b)  it has full  power and  authority  to conduct  its  business  as  currently
     conducted,  to execute  and  deliver  this  Agreement  and to carry out the
     transactions contemplated by this Agreement and the execution, delivery and
     performance  by it of  this Agreement and the consummation by it of

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     the  transactions  contemplated by this Agreement have been duly authorised
     by all necessary corporate or partnership action;

(c)  the  obligations  expressed to be undertaken by it under this Agreement are
     legal,  valid and binding upon it except that the validity,  binding effect
     and  the  enforceability  may  be  subject  to or  limited  by  bankruptcy,
     insolvency,  reorganisation,  moratorium and other similar laws relating to
     or  affecting  the rights of  creditors  generally,  and subject to general
     principles of equity,  regardless of whether  considered in a proceeding at
     law or in equity;

(d)  the  execution  and delivery of this  Agreement by it and  compliance by it
     with the  provisions  of this  Agreement  will not  violate,  result in any
     breach of,  constitute a default under or require a consent or waiver under
     its  certificate  of  incorporation,  articles  of  incorporation,  bylaws,
     memorandum and articles of association,  operating agreement or partnership
     agreement,  as the case  may be,  or any  indenture,  lease,  agreement  or
     instrument to which it is a party or by which it or any of its property may
     be bound, or under any decree, judgement,  order, statute, legal principle,
     rule or regulation  applicable to it, other than any  violation,  breach or
     default that would not have an adverse  effect on the  performance by it of
     the terms of this Agreement; and

(e)  it has  obtained,  made  or  given  all  material  authorisations,  orders,
     approvals,  consents,  registrations,  filings and  notices  required to be
     obtained,  made or given by it from,  with or to any Person with respect to
     entering into this Agreement.

3.2   The Company  undertakes  to Microsoft and Liberty International to use its
best  endeavours to establish as soon as reasonably  practicable a block listing
for such  number of  Ordinary  Shares as may fall to be issued  pursuant  to the
conversion of the Limited Voting Shares.

3.3   It is expressly  agreed and acknowledged by  the Company  that  nothing in
this Agreement  prevents  Liberty  International,  Microsoft or their respective
Affiliates from making a general offer for the Shares.

3.4   Each of Liberty International and  Microsoft  severally  undertakes to the
Company  that,  prior  to  Microsoft,  Liberty  International  or any  of  their
respective  Affiliates  purchasing  any  Ordinary  Shares from any third  party,
Microsoft or Liberty International,  as the case may be (on behalf of themselves
and their  respective  Affiliates),  shall  notify the Company of such  proposed
purchase and, prior to such purchase,  redesignate a sufficient  number of their
existing  Ordinary  Shares as Limited Voting Shares in accordance  with the 2000
Articles to ensure that such purchase,  in conjunction with such  redesignation,

                                                                         Page 10
<PAGE>

will not amount to a  Debenture  Change of  Control.  Any such  notice  shall be
accompanied  by an opinion  from  leading New York  counsel of at least 10 years
standing  (such  opinion to be at the  Company's  expense and  addressed  to the
Company)  stating that such purchase,  in conjunction  with such  redesignation,
will not amount to a Debenture Change of Control.

DIRECTORS

4.    The Directors other than the Microsoft Designated Directors or the Liberty
Designated  Directors  (each as defined in the 2000 Articles) shall be appointed
by the Board or the Company in general meeting provided that each such appointee
shall be a person reasonably  acceptable to the Microsoft  Designated  Directors
for so long  as the  Microsoft  Group  is a  Qualifying  Group  and the  Liberty
Designated  Directors  for so long as the Liberty  Group is a  Qualifying  Group
provided  that,  the holding of Limited  Voting  Shares  shall not be taken into
account in  determining  whether the  Microsoft  Group or the Liberty Group is a
Qualifying Group for the purposes of this clause 4.

MATTERS REQUIRING CONSENT

5.1   For so long as the Microsoft Group or the Liberty  Group is a 15 Per Cent.
Group (as defined in clause 9.1),  the Company  shall not and shall procure that
none  of its  subsidiary  undertakings  will  do,  or  agree  to do,  any of the
following things without the Required Consent and no Shareholder shall knowingly
acquiesce in the doing thereof without the Required Consent:

5.1.1 any material  acquisition or disposal  outside the ordinary  course of the
business  of the  Telewest  Group,  and for these  purposes  an  acquisition  or
disposal  shall be  deemed  material  and  outside  the  ordinary  course of the
business of the Telewest Group if it represents a class 2 transaction  under the
Listing Rules of the London Stock Exchange or the Company  intends in any event,
or is required, to announce the acquisition or disposal;

5.1.2 incur  any  borrowings  or  indebtedness  in   the  nature  of  borrowings
(otherwise  than under a facility or  agreement  entered into before 1 September
1998) which when aggregated with any borrowings or indebtedness in the nature of
borrowings of the Telewest  Group so incurred and  outstanding at the time being
(ignoring intra-group borrowings and indebtedness and borrowings or indebtedness
under any facility or agreement for which the Required  Consent has already been
obtained)  exceeds  (pound)50  million or, grant any  security  interests in any
assets which, when aggregated with other assets of the Telewest Group over which
security  interests  are  granted  after this  Agreement  becomes  unconditional
(ignoring any security interests for which the Required Consent has already been
obtained),  together  have a Fair Market Value of (pound)50  million or more, or
agree to any  material  amendment,  supplement  or variation of the terms

                                                                         Page 11
<PAGE>

of any  borrowings,  indebtedness  in  the  nature  of  borrowings  or  security
interests;

5.1.3 allot or issue any shares or securities  convertible  into or exchangeable
for shares or grant any  options or rights to  subscribe  for shares or any such
securities  (other  than the  issue of  securities  to  Microsoft/Liberty  Media
Shareholders pursuant to clause 9 and pursuant to the exercise of any option (to
the extent  required  under its terms to be met by an issue of new shares rather
than a  transfer  of  existing  shares) or the  conversion  or  exchange  of any
security  granted or issued prior to 15 April 1998 or with the Required  Consent
or the conversion of Limited Voting Shares into Ordinary Shares);

5.1.4 appoint or remove the Chief Executive Officer of the Company;  or

5.1.5 increase the number of Directors holding office for the time being beyond
16.

5.2   For  the  purposes  of  clause  5.1, REQUIRED CONSENT  means prior written
consent by notice to the Company from:

5.2.1 the Microsoft  Group,  for so long as the Microsoft Group holds or owns in
aggregate  15 per cent.  or more of the Shares  (or,  in the case of 5.1.5 only,
Ordinary Shares) in issue for the time being; and

5.2.2 the  Liberty  Group,  for so long as the  Liberty  Group  holds or owns in
aggregate 15 per cent. or more of the Shares in issue for the time being.

VOTING AGREEMENT AMONG LIBERTY GROUP AND MICROSOFT GROUP

6.1   Subject to  clause  6.3  the  Microsoft   Shareholders   and  the  Liberty
Shareholders undertake to one another that they shall exercise the voting rights
attached to the Shares owned by them and shall cause the Directors  nominated by
them to vote (subject to their fiduciary  duties as Directors of the Company) in
all matters in such  manner as shall be agreed upon by the Liberty  Shareholders
and the Microsoft  Shareholders provided that if the Liberty Shareholders or the
Microsoft  Shareholders (or the directors nominated by them respectively) have a
conflict of interest in any matter,  the particular party affected shall abstain
and the others may vote on such matter as they deem appropriate.

6.2   If the Liberty Shareholders and the Microsoft Shareholders cannot agree on
any matter  within a period of 10 days after the matter is first  presented  for
decision,  the  matter in  dispute  shall be  referred  to the  Chief  Executive
Officers of Liberty  International  and of Microsoft  (or other  representatives
designated by each of such Shareholder Groups) and the decision of such officers
shall  be final  and  binding.  If those  officers  cannot  agree on any  matter
presented  to

                                                                         Page 12
<PAGE>

them prior to the earlier of the date the vote is to be taken or five days after
the matter is first  submitted  to them,  voting shall occur in such manner that
would be most likely to continue the status quo, without  materially  increasing
the Company's  financial  obligations or materially  deviating from its approved
budget and business plan.

6.3   Clauses 6.1 and 6.2  shall  cease  to apply  if the  Liberty  Group or the
Microsoft  Group so elect by notice given to the other following the disposal by
the other after the date hereof of more than 59 million Ordinary Shares (through
one or more  transactions)  otherwise  than to an  Affiliate  or  pursuant  to a
Permitted Demerger.

6.4   Subject to clause 6.8, each Liberty Shareholder and Microsoft  Shareholder
shall  exercise  its voting  rights  attached to the Shares owned by it (and its
rights under the TW Holdings Operating Agreement in respect of the voting rights
attached to the Shares held by TW Holdings) and shall make reasonable efforts to
ensure that  (subject to their  fiduciary  duties) its  appointees  on the Board
conduct themselves in such a way that:

6.4.1 the terms of this Agreement are implemented in full;

6.4.2 no  amendments  to the 2000  Articles  shall be  effected  which  would be
contrary to the maintenance of the Company's independence from the Liberty Group
and the Microsoft Group; and

6.4.3 to the extent  required by the Listing Rules of the London Stock Exchange,
the Company is capable at all times of carrying on its business independently of
any Controlling Shareholder.

6.5   Subject to clause 6.8, each Liberty Shareholder and Microsoft  Shareholder
agrees with the Company not to use its voting  rights  attached to the  Ordinary
Shares owned by it or a member of the Liberty Group or the  Microsoft  Group (as
the case may be) other  than its  rights  arising  under  article 71 of the 2000
Articles (and to exercise its rights under the TW Holdings  Operating  Agreement
in respect of the voting  rights  attached  to the  Ordinary  Shares  held by TW
Holdings) to vote in favour of the  appointment  of a person to the Board who is
an  employee,  partner or officer of, or has a material  consultancy  with,  any
member of the Liberty Group or the Microsoft Group.

6.6   Subject to clause 6.8, if any  transaction, arrangement or  agreement  (or
amendment  thereto) to which the  Telewest  Group is a party or proposes to be a
party gives rise to a conflict between the interests of the Liberty Group or the
Microsoft Group and the interests of the Telewest  Group,  the prior approval of
the Board  consisting  solely of the  Independent  Directors  and the  Directors
appointed by the Microsoft Group (in the case of an arrangement with the

                                                                         Page 13
<PAGE>

Liberty Group) or by the Liberty Group (in the case of an  arrangement  with the
Microsoft  Group) shall be required  before the Telewest  Group can proceed with
the transaction,  arrangement or agreement (or amendment  thereto),  as the case
may be.

6.7   Subject to  clause  6.8,  any  transactions,  agreements  or  arrangements
(including trading  arrangements) between any member of the Liberty Group or the
Microsoft  Group and the  Telewest  Group  shall be at arm's  length on a normal
commercial  basis  and  will be  subject  to the  prior  approval  of the  Board
consisting  solely of Independent  Directors and the Directors  appointed by the
Microsoft Group (in the case of an arrangement with the Liberty Group) or by the
Liberty Group (in the case of an arrangement with the Microsoft Group).

6.8   Clauses  6.4,  6.5,  6.6  and  6.7  shall  only  apply  for so long as the
Microsoft  Group  and  the  Liberty  Group  taken  together  continue  to  be  a
Controlling Shareholder of the Company.

RESTRICTIONS ON TRANSFERS BY LIBERTY GROUP AND MICROSOFT GROUP

7.    DELIBERATELY BLANK

RIGHTS OF FIRST REFUSAL AND CHANGE OF CONTROL

8.1   RIGHTS OF FIRST REFUSAL BETWEEN THE LIBERTY GROUP AND THE MICROSOFT GROUP

8.1.1 Clauses 8.1.2 to 8.1.5 shall not apply to any Transfer by a Shareholder to
an Affiliate of that  Shareholder  or to any  Transfers  pursuant to a Permitted
Demerger  (provided  that any  transferee who is or becomes a member of the same
Shareholder Group as the transferor first duly completes,  executes and delivers
to the Company a deed of adherence in the form set out in Schedule 2).

8.1.2 Subject to clause 8.1.1, a Liberty  Shareholder  or Microsoft  Shareholder
desiring to make a Transfer of Shares (the SELLER) shall prior to the entry into
of an agreement  for the  transfer of Shares (save for an agreement  conditional
upon the non-transferring  shareholder not exercising its right to purchase such
Shares  under this clause)  first make a written  offer (the OFFER) to sell such
Shares to the  Microsoft  Group or the  Liberty  Group (as the case may be) (the
RELEVANT  PURCHASER) on the same or materially  similar terms and  conditions on
which the Seller proposes to Transfer the Shares.  If the proposed Transfer is a
Public Transfer,  the Seller shall give notice to the Relevant Purchaser stating
the number of Shares it proposes  to Transfer  and that such Shares will be sold
to the  Relevant  Purchaser  at a price per Share  equal to the  average  of the
Closing  Prices for six Trading Days  comprising the three Trading Days prior to
and  including the date that any notice is sent pursuant to clause 8.1.3 and the
three

                                                                         Page 14
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Trading Days following the date of such notice.  If the proposed  Transfer
is a Private Transfer,  such offer shall state the price and the other terms and
conditions of the proposed  Transfer and shall be  accompanied  by a copy of the
offer from the proposed transferee.  The price as so determined or stated in the
Seller's  notice shall be the OFFER PRICE.  The foregoing  notwithstanding,  the
Seller may  withdraw  the Offer  without  liability  to the  Relevant  Purchaser
hereunder if the Offer Price, determined with respect to any Public Transfer, is
less than 90 per cent. of the Closing Price on the date of the Offer (or if such
date is not a Trading Day, on the immediately preceding Trading Day).

8.1.3 The Relevant  Purchaser shall have the right for a period of 30 days after
receipt of the Offer to elect to  purchase  all,  but not less than all,  of the
Shares offered at the Offer Price (less, in case of a proposed Public  Transfer,
any  underwriting  or sales  commission or discount that would have been paid in
the proposed  Public  Transfer) by giving  written  notice of  acceptance to the
Seller within that period. If the Relevant  Purchaser does not elect to purchase
all the Shares  offered,  the Seller may Transfer the offered Shares pursuant to
the terms disclosed under clause 8.1.2 which, in the case of a Private Transfer,
shall be at a price  equal to or greater  than the Offer  Price.  If the offered
Shares are not Transferred within 90 days after the Relevant  Purchaser's option
period expires,  a new offer shall be made to the Relevant  Purchaser before any
Transfer is made.

8.1.4 If in the case of a  Private  Transfer,  a third  party's  offer  involves
consideration  other than  immediate  payment of cash at closing,  the  Relevant
Purchaser  may  pay the  Fair  Market  Value  of such  other  consideration,  as
determined by agreement between the Seller and the Relevant Purchaser,  in cash.
If they  cannot  agree on such  cash  equivalent  within  seven  days  after the
Relevant  Purchaser gives notice of its election to purchase the offered Shares,
the Relevant Purchaser may, by written notice to the Seller,  initiate appraisal
proceedings  under  clause 8.1.5 for  determination  of the Fair Market Value of
such consideration.  The Fair Market Value shall be determined without regard to
income tax  consequences  to the Seller as a result of receiving cash in lieu of
other consideration.  Once the Fair Market Value is determined, (i) the Relevant
Purchaser,  in its sole  discretion,  may elect either to purchase the Shares in
cash by giving  notice  of such  election  to the  Seller  within 10 days  after
receipt of the appraiser's  decision or to withdraw its acceptance of the Offer,
and (ii) the Seller may in its sole discretion  withdraw the Offer provided that
in such case it may not Transfer  such Shares  pursuant to the proposed  Private
Transfer.

8.1.5 Any appraisal of the Fair Market Value of  consideration  shall be made by
an appraiser  jointly  appointed by the Liberty Group and the Microsoft Group to
make such determination.  If the parties fail to agree on an appraiser within 20
days after  receipt of the notice  requiring or  permitting an appraisal of Fair

                                                                         Page 15
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Market Value,  each of the Liberty  Group and the Microsoft  Group shall appoint
one appraiser, which shall be an investment banking firm of national repute. The
two  appraisers  so selected  shall each make an  appraisal of Fair Market Value
within 30 days after  their  selection.  If such  determinations  vary by 20 per
cent. or more of the higher  determination,  the two  appraisers  shall select a
third appraiser with similar  qualifications  which shall make its determination
of such Fair  Market  Value  within  30 days  after its  selection.  Such  third
appraiser  shall not be informed of or otherwise  consider the appraisals of the
other two in reaching  its  determination.  The Fair  Market  Value shall be the
average  of the two  closest  values  if three  appraisals  are made or,  if the
determinations  of the first two appraisers  vary by 20 per cent. or less of the
higher of such two determinations,  the average of those two determinations.  If
any Shareholder Group fails to appoint an appraiser as required  hereunder,  the
other  Shareholder  Group  may  refer the  matter  to the  American  Arbitration
Association,  which shall promptly (and, in any case, within 10 days) appoint an
appraiser  hereunder  on behalf of the  Shareholder  Group  failing to make such
appointment.  Appraisers  appointed under this clause 8.1.5 shall act as experts
and not as arbitrators and, absent fraud or manifest error, the determination of
an appraiser or appraisers hereunder shall be binding on the parties.

8.2   CHANGE IN CONTROL OF LIBERTY INTERNATIONAL OR MICROSOFT

If at any time  there is an  involuntary  Change  in  Control  with  respect  to
Microsoft  and its  Affiliates  or  Liberty  International  and its  Affiliates,
Microsoft and its Affiliates or Liberty International and its Affiliates, as the
case may be,  experiencing  the Change in Control (the SUBJECT GROUP) shall give
notice to the other  group (the  RESPONDING  GROUP)  promptly  after the Subject
Group  becomes  aware of the Change in Control.  If at any time a Subject  Group
experiences a voluntary  Change in Control,  the Subject Group shall give notice
to the  Responding  Group  promptly after the terms of the Change in Control are
set forth in a binding agreement. The Responding Group must within 30 days after
its  receipt  of such  notice  give  notice  to the  Subject  Group  either  (a)
consenting  to the  Change  in  Control  or (b)  stating  the price at which the
Responding Group is willing to sell all of its Shares to the Subject Group or to
buy all of the Subject Group's Shares (the QUOTED PRICE). Failure to give notice
of such election within the time permitted shall be deemed consent to the Change
in Control.  If the Responding Group notifies the Subject Group that it does not
consent to the Change in Control,  the Subject Group must,  within 30 days after
its receipt of the  Responding  Group's  notice,  give notice to the  Responding
Group of its  election to sell all of its Shares to the  Responding  Group or to
buy all of the Responding Group's Shares, in either case at the Quoted Price.

                                                                         Page 16
<PAGE>

8.3   GENERAL TRANSFER PROVISIONS

8.3.1 The  closing of the  purchase  of any Shares by the  Liberty  Group or the
Microsoft  Group pursuant to clause 8.1 or 8.2 shall take place at the Company's
principal offices:

(a)  in the case of clause 8.1,  within 60 days after agreement of the price and
     proportions  in which the Sale  Shares  can be  transferred  by the  Seller
     pursuant to clause 8.1.2 or within 30 days after  acceptance  by the Seller
     of the offer contained in any Offer pursuant to clause 8.1.3; and

(b)  in the case of clause 8.2 on a day specified by the purchaser (other than a
     Saturday,  Sunday  or day on  which  banking  institutions  in New York are
     required  by law to be closed)  which is no more than 90 days after the day
     of exercise of the relevant purchase option,

or, if later,  the date on which all  necessary  consents or  approvals  to such
Transfer by governmental authorities or shareholders (where relevant) shall have
been obtained. At the closing the Seller shall deliver certificates representing
the Shares to be sold free and clear of any lien,  charge or  encumbrance,  duly
endorsed or accompanied  by stock  transfers  executed in blank,  and such other
documents as may be  reasonably  necessary to  effectuate  the sale.  The Seller
shall give customary  representations and warranties regarding the title of such
shares to the Relevant  Purchaser(s).  The purchase price (to the extent payable
in cash) shall be paid in cash in immediately available funds.

8.3.2 The Relevant Purchaser may rescind its notice of acceptance given pursuant
to clause 8.1.3 at any time on or prior to the  thirtieth day following the date
on which such notice is given (but not  thereafter)  if (i) prior to the date of
such notice of  acceptance  the  Relevant  Purchaser  had sought in good faith a
waiver from the Panel with respect to the application of any provision of Rule 9
of the City Code on  Take-overs  and Mergers  which  absent  such  waiver  would
require  the  Relevant  Purchaser  to offer to purchase  all of the  outstanding
Shares,  and (ii) such waiver or any shareholder  approval required by the Panel
has been denied (or has not been  granted as of the last day of such  rescission
period) provided that if the Relevant Purchaser so rescinds its acceptance,  the
90 day period  referred to in clause 8.3.1(b) shall be extended by the number of
days between the date of such acceptance and the date of rescission.

8.3.3  Notwithstanding  any other  provision  of this  clause  8, no Person  may
Transfer  any  Shares  unless  it  has  complied  with  all   applicable   legal
requirements,  including without limitation applicable United States federal and
state  securities  laws.  Upon the  exercise by a Person of any right to acquire
Shares  hereunder,  the parties  shall use  commercially  reasonable  efforts to

                                                                         Page 17
<PAGE>

obtain any necessary  consents or approvals of any  governmental  authorities or
other third parties necessary to promptly effect such Transfer.

SPECIFIC RIGHTS OF SHAREHOLDER GROUPS TO MAINTAIN OWNERSHIP LEVEL

9.1   The following definitions are used in this clause 9:

15 PER CENT. GROUP means each of the following Shareholder Groups:

(a)  the Liberty  Group,  for so long as the Liberty Group holds 15 per cent. or
     more of the  Shares  in issue  for the  time  being  and from  time to time
     (ignoring  any Shares  issued  after 15 April 1998  pursuant  to or for the
     purposes of employee share options); and

(b)  the Microsoft  Group, for so long as the Microsoft Group holds 15 per cent.
     or more of the  Shares  in issue  for the time  being and from time to time
     (ignoring  any Shares  issued  after 15 April 1998  pursuant  to or for the
     purposes of employee share options);

PERCENTAGE OWNERSHIP means:

(a)  in relation to each 15 Per Cent. Group,  issued Shares  representing 15 per
     cent. of the Fully Diluted Ordinary Shares; and

(b)  in relation to each 7.5 Per Cent. Group, issued Shares representing 7.5 per
     cent. of the Fully Diluted Ordinary Shares;

QUALIFYING GROUP means a 15 Per Cent. Group or a 7.5 Per Cent. Group;

QUALIFYING SHAREHOLDER means a Shareholder within a Qualifying Group;

RIGHTS ISSUE means an offering of Shares or securities convertible into Ordinary
Shares (and, for the avoidance of doubt,  Limited Voting Shares  constitute such
securities)  or carrying the right to vote at general  meetings of the Company's
shareholders  (whether by way of a rights  issue,  open offer or  otherwise)  to
holders of Shares in the capital of the Company in proportion  (as nearly as may
be) to their existing  holdings of Shares but subject to the Directors  having a
right to make such exclusions or other arrangements in connection with the offer
as they deem necessary or expedient:

(a)  to deal with equity securities representing fractional entitlements; and

(b)  provided that such exclusions or arrangements do not affect any Shareholder
     Group,  to deal with legal or practical  problems under the laws of, or the
     requirements  of any recognised  regulatory  body or any stock exchange in,
     any territory;

                                                                         Page 18
<PAGE>

7.5 PER CENT. GROUP means each of the following Shareholder Groups:

(a)   the Liberty Group for so long as the Liberty Group holds 7.5 per cent.  or
more but less than 15 per cent.  of the  Shares in issue for the time  being and
from time to time (ignoring any Shares issued after 15 April 1998 pursuant to or
for the purposes of employee share options); and

(b)   the  Microsoft Group, for  so  long  as the  Microsoft Group holds 7.5 per
cent.  or more but less  than 15 per cent.  of the  Shares in issue for the time
being and from time to time  (ignoring  any  Shares  issued  after 15 April 1998
pursuant to or for the purposes of employee share options).

9.2   Subject to clause 5.1.3, the Company shall give notice to each  Qualifying
Shareholder of any proposed  issuance  (other than a Rights Issue for which such
Qualifying  Shareholder  shall receive notice to be received by the shareholders
generally) of Ordinary Shares or of securities  convertible into or exchangeable
for Ordinary  Shares (and,  for the  avoidance of doubt,  Limited  Voting Shares
constitute such securities) or carrying the right to vote at general meetings of
the Company's  shareholders  which would (assuming the conversion or exchange of
any such  convertible  securities  and of the  securities  referred to in clause
9.3(ii)(BB)) reduce (A) the percentage of Shares owned by (i) a Qualifying Group
below its Percentage  Ownership,  or (ii) TW Holdings and/or the Microsoft Group
and/or the Liberty  Group  together  below 50.1 per cent. of the Shares in issue
for the time being (by reference to the nominal value of all Shares in issue) or
(B) the percentage of votes at a general  meeting of the Company  exercisable by
(i) a Qualifying  Group below the number of votes it has based on its Percentage
Ownership,  or (ii) TW Holdings  and/or the  Microsoft  Group and/or the Liberty
Group together below 50.1 per cent of the total  exercisable  votes for the time
being (a DILUTIVE ISSUE).

9.3   Without prejudice to  clause  9.5,  while (a)  TW  Holdings holds, owns or
votes 50.1 per cent.  or more of the Shares in issue for the time being and from
time to time,  or (b) TW Holdings,  the  Microsoft  Group and the Liberty  Group
together  hold,  own or vote 50.1 per cent.  or more of the  Shares in issue (by
reference  to the  nominal  value of all Shares in issue) for the time being and
from time to time the Microsoft  Shareholders and the Liberty  Shareholders (the
MICROSOFT/LIBERTY SHAREHOLDERS) shall:

(i)  on an issue of  Ordinary  Shares  by the  Company  that  would  cause  such
     holding,  ownership  or  voting to fall  below  50.1%,  have the  option to
     subscribe  for that  number  of  Ordinary  Shares  necessary  to  permit TW
     Holdings   (in  the   case  of  (a)   above)   or  TW   Holdings   and  the
     Microsoft/Liberty  Shareholders  (in the  case of (b)  above)  to  maintain
     ownership of sufficient  issued Shares in aggregate as will  represent 50.1
     per cent. of the Fully Diluted Ordinary Shares  immediately  following

                                                                         Page 19
<PAGE>

     such issue and  provided  that,  if in the opinion of leading  external New
     York counsel of at least 10 years  standing (such opinion to be obtained at
     the Company's expense and to be addressed to the Company) such subscription
     would result in a Debenture  Change of Control then such option shall be an
     option to subscribe  for  Ordinary  Shares to the maximum  extent  possible
     without,  in the opinion of such leading New York  counsel,  causing such a
     Debenture Change of Control,  with the balance of such option being a right
     to subscribe for Limited Voting Shares; and

(ii) on an issue of  securities  by the  Company  that are  convertible  into or
     exchangeable  for  Ordinary  Shares  or which  carry  the  right to vote at
     general  meetings of the Company's  shareholders  (and for the avoidance of
     doubt Limited Voting Shares constitute such securities) (each an EQUIVALENT
     SECURITY)  that  would,   assuming  conversion  or  exchange  of  any  such
     Equivalent  Securities,  cause such  holding,  ownership  or voting to fall
     below 50.1%, have the option to either:

          (AA) subscribe for that number of Equivalent  Securities  necessary to
          permit TW Holdings  (in the case of (a) above) or TW Holdings  and the
          Microsoft/Liberty  Shareholders (in the case of (b) above) to maintain
          ownership of Shares or  sufficient  voting rights in aggregate as will
          represent  50.1  per  cent.  of  the  Fully  Diluted  Ordinary  Shares
          immediately  following such issue and provided that, if in the opinion
          of leading  external  New York  counsel of at least 10 years  standing
          (such  opinion  to be  obtained  at the  Company's  expense  and to be
          addressed  to  the  Company)  such  subscription  would  result  in  a
          Debenture  Change  of  Control  (either  upon  subscription  for  such
          Equivalent  Securities  or upon their  conversion  or  exchange  by TW
          Holdings or the  Microsoft/Liberty  Shareholders,  as the case may be)
          then such option shall be an option to subscribe  for such  Equivalent
          Securities to the maximum extent possible  without,  in the opinion of
          such  leading New York  counsel,  causing  such a Debenture  Change of
          Control,  with the balance of such option being an option to subscribe
          for a security  identical  to such  Equivalent  Security  save that on
          conversion  or exchange,  such  security  converts or  exchanges  into
          Limited Voting Shares rather than Ordinary Shares (such security being
          a LIMITED VOTING EQUIVALENT SECURITY); or

          (BB) immediately prior to the conversion or exchange of the Equivalent
          Securities   held  by   Persons   other  than  TW   Holdings   or  the
          Microsoft/Liberty Shareholders,  subscribe for that number of

                                                                         Page 20
<PAGE>

          Ordinary  Shares  necessary  to permit TW Holdings (in the case of (a)
          above) or TW Holdings and the  Microsoft/Liberty  Shareholders (in the
          case of (b)  above) to  maintain  ownership  or  voting of  sufficient
          issued  Shares in aggregate as will  represent  50.1 per cent.  of the
          Fully Diluted Ordinary Shares immediately following such conversion or
          exchange and provided that, if in the opinion of leading  external New
          York  counsel  of at least  10  years  standing  (such  opinion  to be
          obtained at the Company's  expense and to be addressed to the Company)
          such  subscription  would result in a Debenture Change of Control then
          such option shall be an option to subscribe for Ordinary Shares to the
          maximum extent  possible  without,  in the opinion of such leading New
          York  counsel,  causing such a Debenture  Change of Control,  with the
          balance of such option being a right to subscribe  for Limited  Voting
          Shares;

The Company agrees to give each of Microsoft and Liberty International 8 Trading
Days' written notice of the issue of shares or securities which give rise to any
option under this clause 9.3. Each of TW Holdings  and/or the  Microsoft/Liberty
Shareholder  shall,  within 4  Trading  Days  after  receipt  of such  notice by
Microsoft and Liberty  International  notify the Company in writing whether, and
to what extent,  it wishes to exercise  such option and whether it would like to
subscribe any surplus Ordinary Shares,  Equivalent  Securities or, to the extent
applicable,  Limited Voting Shares or Limited Voting  Equivalent  Securities (as
the case may be) under option but not taken up in  accordance  with this clause.
If any Ordinary  Shares,  Equivalent  Securities  or, to the extent  applicable,
Limited Voting Shares or Limited Voting  Equivalent  Securities (as the case may
be) under option under this clause in respect of a particular Dilutive Issue are
not taken up in  accordance  with this clause the Company  shall  allocate  such
excess  Ordinary  Shares,  Equivalent  Securities or, to the extent  applicable,
Limited Voting Shares or Limited Voting  Equivalent  Securities (as the case may
be) to those  Microsoft/Liberty  Shareholders who requested  additional Ordinary
Shares,  Limited  Voting  Shares or  Limited  Voting  Equivalent  Securities  or
Equivalent  Securities (as the case may be) and, in case of competition for such
shares, pro rata to their existing holdings of Shares.

9.4   DELIBERATELY BLANK

9.5   The Qualifying Shareholders within each Qualifying Group shall:

(i)  on an issue of Ordinary Shares have the option to subscribe for that number
     of new Ordinary Shares (in such proportions as they may agree and otherwise
     among them pro rata according to their respective  shareholdings) necessary
     to permit their  Qualifying  Group to have

                                                                         Page 21
<PAGE>

     ownership of  sufficient  issued  Shares so as to maintain  its  Percentage
     Ownership  immediately  following a Dilutive Issue and provided that, if in
     the  opinion  of  leading  external  New York  counsel of at least 10 years
     standing  (such opinion to be obtained at the  Company's  expense and to be
     addressed to the  Company)  such  subscription  would result in a Debenture
     Change of Control  then such  option  shall be an option to  subscribe  for
     Ordinary Shares to the maximum extent possible  without,  in the opinion of
     such leading New York counsel,  causing such a Debenture Change of Control,
     with the  balance of such  option  being a right to  subscribe  for Limited
     Voting Shares; and

(ii) on an issue of  securities  by the  Company  that are  convertible  into or
     exchangeable  for  Ordinary  Shares  or which  carry  the  right to vote at
     general meetings of the Company that would, assuming conversion or exchange
     of such  Equivalent  Securities,  cause their ownership of issued Shares to
     fall below its Percentage Ownership, have the option to either:

     (i)  subscribe   for  that  number  of  Equivalent   Securities   (in  such
          proportions  as they  may  agree  and  otherwise  among  them pro rata
          according to their respective shareholdings) necessary to permit their
          Qualifying  Group to have ownership of sufficient  issued Shares so as
          to maintain its Percentage Ownership  immediately following such issue
          assuming  that the options  under clause 9.3 are exercised in full and
          provided that, if in the opinion of leading  external New York counsel
          of at least 10 years  standing  (such  opinion to be  obtained  at the
          Company's   expense  and  to  be  addressed   to  the  Company)   such
          subscription  would result in a Debenture  Change of Control then such
          option shall be an option to subscribe  for  Equivalent  Securities to
          the maximum extent  possible  without,  in the opinion of such leading
          New York counsel, causing such a Debenture Change of Control, with the
          balance of such option being a right to subscribe  for Limited  Voting
          Equivalent Securities; or

          (ii) on the conversion or exchange of the Equivalent  Securities  held
               by persons other than the Qualifying Shareholders,  subscribe for
               that number of Ordinary Shares necessary to permit the Qualifying
               Shareholders  to have  ownership of  sufficient  issued Shares in
               aggregate so as to maintain its Percentage Ownership  immediately
               following  such  conversion or exchange  provided that, if in the
               opinion of leading external New York counsel of at least 10 years
               standing  (such opinion to be obtained at the  Company's  expense
               and to be  addressed  to the  Company)  such  subscription  would
               result in a Debenture Change of Control then

                                                                         Page 22
<PAGE>

               such option shall be an option to subscribe  for Ordinary  Shares
               to the maximum extent  possible  without,  in the opinion of such
               leading New York  counsel,  causing  such a  Debenture  Change of
               Control,  with  the  balance  of such  option  being  a right  to
               subscribe for Limited Voting Shares.

The Company agrees to give each  Qualifying  Shareholder 8 Trading Days' written
notice of the issue of shares or securities  which give rise to any option under
this clause 9.5. Each Qualifying  Shareholder shall, within 4 Trading Days after
receipt of such  notice,  notify the  Company  in writing  whether,  and to what
extent, it wishes to exercise such option,  which may be exercised in full or in
part.

9.6   Prior to exercising their  rights under  clauses 9.3 or 9.5 the  Microsoft
Group and the Liberty  Group agree with each other to consult each other and, if
the exercise of their rights to the desired extent may have  implications  under
Rule 9 of the City Code on  Takeovers  and  Mergers,  to consult  the Panel.  If
within 7 Trading  Days of receipt  of notice  from the  Company of the  proposed
issue of such securities the Panel has not granted or has denied a waiver of all
requirements under Rule 9 for the Liberty Group or the Microsoft Group to make a
mandatory  offer as a result of the exercise of their rights under  clauses 9.3,
or 9.5 or any shareholder approval required by the Panel has not been granted or
has been  denied  and both the  Microsoft  Group and the  Liberty  Group wish to
exercise  their rights under  clauses 9.3 or 9.5 to an extent which in aggregate
would trigger the requirement for a mandatory offer under Rule 9, unless Liberty
International and Microsoft otherwise agree, the Liberty Group and the Microsoft
Group shall  exercise  their rights under clauses 9.3 or 9.5 only to the maximum
extent  practicable  without  triggering  any  requirement  under  Rule  9 for a
mandatory  offer and, in case of  competition,  pro rata to their then  existing
holdings of Shares.

9.7   Any Shares subscribed for by a Qualifying Shareholder,  TW Holdings and/or
the Microsoft/Liberty  Shareholders pursuant to clause 9.3(i) or 9.5(i) shall be
subscribed  for in cash at a price per Share equal to the average  Closing Price
for the 10  consecutive  Trading  Days  ending  on the  Trading  Day on which TW
Holdings and/or the Microsoft/Liberty Shareholders give notice to the Company as
to their intentions under clause 9.3 or 9.5, as applicable. Such Shares shall be
issued  immediately  before the issue of Ordinary  Shares which gave rise to the
option described in this clause 9.

9.8   Any Shares subscribed  for by TW  Holdings  and/or  the  Microsoft/Liberty
Shareholders  pursuant to clause  9.3(ii)(BB) or 9.5(ii)(ii) shall be subscribed
in cash at a price  per  Share  equal to the  average  Closing  Price for the 10
consecutive  Trading  Days ending on the  Trading  Day falling two Trading  Days
prior  to  the  date  of  issue  of  the  Ordinary   Shares   arising  from  the

                                                                         Page 23
<PAGE>

conversion/exchange  of the Equivalent Securities that gave rise to TW Holdings'
and/or the Microsoft/Liberty Shareholders' right to subscribe. Such Shares shall
be issued immediately before the issue of the Ordinary Shares which gave rise to
the option arising on conversion/exchange of the Equivalent Securities.

9.9   Any  Equivalent  Securities  or   Limited  Voting   Equivalent  Securities
subscribed for by TW Holdings and/or the Microsoft/Liberty Shareholders pursuant
to clause  9.3(ii)(AA) or 9.5(ii)(i)  shall be subscribed in cash at a price per
Equivalent   Security  or  Limited  Voting  Equivalent  Security  equal  to  the
subscription price of the Equivalent  Securities to third party investors at the
time of their issue.

9.10  The Company will seek statutory  authority  to allot  Shares  (pursuant to
section 80 of the Act) and for the  disapplication of the statutory  pre-emption
rights  (pursuant  to section 95 of the Act) in  accordance  with  existing  ABI
guidelines and hereby agrees to use its  reasonable  endeavours to renew any and
every  such  statutory  authority  to allot  and for the  disapplication  of the
pre-emption  rights  thereafter  for so long as the Company is  obligated by the
anti-dilution  provisions of this clause 9. The Company further  undertakes that
it shall only increase the Fully Diluted  Ordinary Shares if thereafter there is
sufficient  authorised but unissued share capital for the Company to comply with
its obligations pursuant to this clause 9 and also only if there are outstanding
and valid a statutory authority to allot (pursuant to section 80 of the Act) and
a disapplication of the statutory  pre-emption rights (pursuant to section 95 of
the Act) in respect of  sufficient  Shares  for the  Company to comply  with its
obligations under this clause.  The Shareholders  undertake to each other and to
the Company to vote in favour of any such proposed resolutions.

9.11  The Company shall use all  reasonable  efforts to ensure that all Ordinary
Shares issued pursuant to this clause 9 are admitted to the Official List by the
London Stock Exchange.

9.12  Microsoft, Liberty  International  and  TW  Holdings  agree  that, if as a
result of the conversion of the Company's  outstanding  5.4% senior  convertible
notes due 2007, TW Holdings  and/or the  Microsoft/Liberty  Shareholders  become
entitled to exercise  their option to subscribe for Shares under clause  9.3(ii)
(in relation to the threshold  referred to in that  clause),  they shall seek to
satisfy their right to subscribe for such shares by purchasing  Ordinary  Shares
in the market  and shall  only  exercise  such  option to the  extent  that such
purchases  are not  possible  either (i) at or close to the price per share that
would be  payable  on  exercise  of their  options  in clause  9,  (ii)  without
incurring an  obligation  to make a mandatory  cash offer for the Company  under
Rule 9 or (iii)  because in the opinion of leading New York  counsel of at least
10 years

                                                                         Page 24
<PAGE>

standing  (such  opinion  to be  obtained  at the  Company's  expense  and to be
addressed  to the  Company  and to the  parties  exercising  such  option)  such
purchase  would result in a Debenture  Change of Control,  provided  always that
this clause 9.12 shall not apply to a conversion  of such notes that would cause
a Qualifying  Shareholder's Qualifying Group to cease being a 15 Per Cent. Group
or a 7.5 Per Cent. Group, as applicable.

9.13  The parties agree that if the Flextech Offer becomes unconditional  in all
respects each of TW Holdings, the Microsoft Group and the Liberty Group shall be
entitled  to exercise  their  rights  under  clause 9.3 on the same day on which
Telewest issues Ordinary Shares by way of consideration under the Flextech Offer
and any Dilutive Issue in connection  with the Flextech Offer shall be deemed to
take  place at each  time when  Telewest  so issues  Ordinary  Shares  under the
Flextech Offer.

9.14  In the event that TW Holdings and/or the Microsoft/Liberty Shareholders do
not exercise their rights arising from the Flextech Offer under Clause 9.3 so as
to  maintain  their  ownership  of  sufficient  issued  Shares in  aggregate  as
represent  50.1 per cent. of the Fully  Diluted  Ordinary  Shares  following the
issue of all Shares  pursuant  to the  Flextech  Offer or in the event that this
Agreement is entered into or becomes  unconditional after such Dilutive Issue(s)
has or have taken place, solely for the purpose of determining the rights of the
Microsoft  Group and the Microsoft  Shareholders  under this clause 9, then this
clause 9 shall, following such event, be deemed to have been amended so that the
figure  of 50.1 per cent.  wherever  referred  to in this  clause 9 shall be the
percentage  which the  Shares  that TW  Holdings,  the  Microsoft  Group and the
Liberty  Group  shall  hold or own as at the date  the  Flextech  Offer  becomes
unconditional  in all  respects  (assuming  completion  of the  MediaOne  Merger
Agreement  and after taking into account any Shares which the Liberty  Group may
acquire  pursuant to the  Flextech  Offer and any Ordinary  Shares  (acquired by
MediaOne under the Flextech Offer) which Microsoft may acquire from MediaOne and
any Shares which  Microsoft  may acquire by virtue of  exercising  anti-dilution
rights  under the 2000  First  Relationship  Agreement)  represent  to the Fully
Diluted  Ordinary  Shares as enlarged by the number of Ordinary Shares which may
from time to time be issued  pursuant to the Flextech  Offer (and the provisions
of Part XIII A of the Act in  consequence  of the Flextech  Offer) and any other
Dilutive  Issue  occurring  after 16  December  1999  and  prior to the date the
Flextech  Offer  becomes or is declared  unconditional  in all respects  (or, if
later,  but  subject to the Rules of the City Code,  prior to the date when this
Agreement  becomes  unconditional).  Neither the  Liberty  Group nor the Liberty
Shareholders  nor TW Holdings  shall be deemed to acquire any rights as a result
of this clause 9.14.

                                                                         Page 25
<PAGE>

9.15  Microsoft  or Liberty  International,  as the case may be, shall remit the
subscription  moneys due to the  Company in  respect of any  Shares,  Equivalent
Securities or Limited Voting Equivalent  Securities subscribed by it pursuant to
this clause  against the issue to it of the relevant  securities or, as the case
may be, the crediting thereof to a relevant CREST account.

GENERAL RIGHTS OF SHAREHOLDER GROUPS TO MAINTAIN OWNERSHIP LEVEL

10.   The Company agrees to use its best  efforts, consistent with the interests
of  shareholders  generally,  to ensure that any issuance of Shares is done in a
manner that  provides  each  Shareholder  Group with an  opportunity  to acquire
additional  Shares of the same class in amounts  necessary  from time to time to
enable them to maintain their  percentage  Share  ownership in the Company.  The
Company shall apply for all such Ordinary  Shares to be admitted to the Official
List by the London Stock Exchange.

SCOPE OF BUSINESS

11.   The Company agrees with each of the Microsoft Group and the Liberty Group,
for so long as it is a  Qualifying  Group,  that the business of the Company and
its Controlled Affiliates shall be limited to providing Cable Television,  Cable
Telephony,  Wireless Telephony and any voice,  video,  internet or data services
provided or able to be provided  over a broadband  cable  network and (except as
limited  below with respect to television  programming)  all services or matters
relevant  or  complementary  thereto,  in  each  case,  in the  United  Kingdom,
including  television  programming  in  the  United  Kingdom  incidental  to the
Company's  Cable  Television  business in the United  Kingdom  together with any
business  carried on by Flextech plc as at the date of this  Agreement  together
with all matters incidental thereto (collectively,  COMPANY BUSINESS),  and such
other businesses as such Shareholder Group shall approve by written consent. The
Company  shall not own or acquire an equity  interest in any person that engages
in a  business  other than those in which the  Company  is  permitted  to engage
pursuant to this clause 11.

The  Liberty  Shareholders,  the  Microsoft  Shareholders  and their  respective
Affiliates shall not use the "Telewest" mark (or any mark confusingly similar to
it) within the UK except with the prior written agreement of the Company.

CONTRACTUAL RESTRICTIONS

12.   The Company undertakes  to the  Liberty  Group that so long as the Liberty
Shareholders  own more than 5 per cent. of the Company's  issued Ordinary Shares
and so long as the  contractual  restrictions  described in Schedule 1 remain in
effect,  that the Company will not knowingly  take or omit

                                                                         Page 26
<PAGE>

to take (and will not permit its Controlled  Affiliates to take or omit to take)
any  action  that  could  cause  a  breach  or  violation  of  the   contractual
restrictions  (as such exist on the date  hereof)  described  in Schedule 1 save
that the restriction in paragraph (a) of Schedule 1 shall cease to apply 14 days
after the date on which the  Flextech  Offer is  declared  unconditional  in all
respects.

GAIN RECOGNITION CONSENT REQUIREMENTS AND CONVERSION

13.1  The Company covenants to each of the Microsoft Group and the Liberty Group
that  for so long as (i)  they  each own or (ii)  the  Microsoft  Group  and the
Liberty Group in aggregate own at least 7.5 per cent. of the Shares in issue the
Company will not and will procure that no member of the Telewest Group will, (i)
without  the  written  consent  of such  Shareholder  Group,  dispose  of assets
(including  securities of an Affiliate of the Company) in one  transaction  or a
series of related  transactions  within any 18 month period having a Fair Market
Value of  (pound)20,000,000  or more if, in the  judgement  of such  Shareholder
Group,  the  disposition  could  require  it to  recognise  gain  under the Gain
Recognition Agreements between it and the US Internal Revenue Service or (ii) in
the case of the Microsoft  and the Liberty  Group  dispose of or reorganise  any
interest  in or Control  of any  member of the  Telewest  Group  intra-group  or
acquire  any  equity  interest  in a Person  not  Affiliated  with  the  Company
immediately  prior to such  acquisition  if the effect of any such  disposition,
reorganisation or acquisition would be to create an intermediate  holding Person
within the Telewest Group. The Company shall be entitled to conclusively rely on
notice from either of Microsoft or Liberty International (as the case may be) as
to any consent given by their respective Shareholder Groups.

13.2  Unless  otherwise   agreed  in  writing  between   Microsoft  and  Liberty
International,  in the event  that the  holders  of  Limited  Voting  Shares are
entitled to convert any of the same into Ordinary  Shares in accordance with the
2000 Articles, each such Group shall only be entitled to convert such proportion
of the maximum  number of Limited Voting Shares as can be converted at such time
as the number of Limited Voting Shares held by their respective  Groups bears to
the aggregate  number of Limited  Voting Shares held by both Groups  together at
the relevant time.

CITY CODE ON TAKEOVERS AND MERGERS

14.   If any Shareholder Group takes any action which causes another Shareholder
Group or Groups to be under an obligation pursuant to Rule 9 of the City Code on
Takeovers and Mergers (the CODE), the Shareholder  Group which takes such action
shall fulfil all the obligations of such other  Shareholder Group or Groups (but
not the  Company)  thereunder  and  shall  pay all  consideration  and  expenses
attributable to such Shareholder Group or Groups in connection therewith.

                                                                         Page 27
<PAGE>

CONFIDENTIALITY

15.   Save  as  required  by  law or any regulatory authority,  each Shareholder
shall keep  confidential,  and shall procure that all members of its Shareholder
Group will keep confidential, any confidential information of the Telewest Group
which is or has been given to it by or on behalf of the  Telewest  Group  unless
the  information  is already in the public domain other than through the default
of the Shareholder or a member of its  Shareholder  Group in complying with this
clause.

JOINT AND SEVERAL LIABILITY FOR CONTROLLED AFFILIATES

16.1  Liberty  International  shall be jointly  and  severally  liable  with its
Controlled Affiliates for any and all of the obligations and liabilities of such
Controlled  Affiliates  under this Agreement.

16.2  Microsoft shall procure that promptly upon, and in any event within 5 days
of, any of its  Affiliates  (from time to time)  becoming,  acquiring or merging
with the registered shareholder of any Shares, such Affiliate(s) shall execute a
deed of  adherence in the form of Schedule 2 and on  execution  such  Affiliates
will take the benefit of the rights of a  Shareholder  (subject to the burden of
the obligations of a Shareholder).

16.3  Microsoft  shall  be  jointly and severally liable with its Affiliates for
any and all obligations and liabilities of such Affiliates under this Agreement.

TERM

17.   This Agreement shall  continue  whilst any party hereto retains any rights
and/or  obligations  hereunder and shall  terminate  forthwith (in relation to a
party no longer  having any rights and/or  obligations)  upon that ceasing to be
the case.

TERMINATION OF 2000 FIRST RELATIONSHIP AGREEMENT

18.   As between Liberty, Liberty UK,  Liberty UK Holdings  and the Company this
Agreement  supersedes the 1999 First  Relationship  Agreement and the 2000 First
Relationship  Agreement  (except for the  provisions of clauses 15.1 and 15.2 of
the 1999 First  Relationship  Agreement to the extent such clauses govern rights
and  obligations  of the  Company  and Liberty to each other) and the rights and
obligations  thereunder  of  Liberty,  Liberty UK,  Liberty UK Holdings  and the
Company  against and to one another  shall  cease upon this  Agreement  becoming
unconditional provided that such rights and obligations accrued thereunder prior
to such time (including,  without limitation, all rights and claims under clause
15 of that agreement  whether or not such a claim has been made or crystallised)
shall not be affected. For the avoidance of doubt, the rights and obligations of
such  parties  under the 1999 First  Relationship

                                                                         Page 28
<PAGE>

Agreement and the 2000 First Relationship  Agreement against and to MediaOne and
the MediaOne Shareholders shall not be affected by this Agreement.

COSTS

19.   Each  party  shall  pay  its  own  costs  relating  to  the   negotiation,
preparation,  execution  and  performance  by it of this  Agreement  and of each
document referred to in it.

FURTHER ASSURANCE

20.   The parties agree that they shall execute and deliver any other  documents
and  instruments,  and take any other  actions  reasonably  requested by another
party necessary or appropriate to give effect to this Agreement.

GENERAL

21.1  Whenever in this Agreement  action by a  Shareholder  Group is required or
permitted,  that  action  shall be deemed  taken if  approved by members of that
Shareholder  Group owning a majority of the total number of Shares  (entitled to
vote on the action required or permitted to be taken hereunder) owned by all the
members of that Shareholder Group.

21.2  A variation of this Agreement is valid only if it is in writing and signed
by or on behalf of each party.

21.3  The  parties  agree  that  each  party would be irreparably damaged if any
party failed to perform any obligation under this Agreement, and that such party
would  not have an  adequate  remedy  at law for money  damages  in such  event.
Accordingly,  each party  hereto will be entitled  to specific  performance  and
injunctive  and  other  equitable  relief to  enforce  the  performance  of this
Agreement.  This  provision  is without  prejudice to any other rights that such
party may have under this Agreement, at law or in equity.

21.4  The failure to exercise or delay in exercising a right or remedy  provided
by this  Agreement or by law does not constitute a waiver of the right or remedy
or a waiver of other  rights or  remedies.  No single or partial  exercise  of a
right or remedy provided by this Agreement or by law prevents  further  exercise
of the right or remedy or the exercise of another right or remedy.

21.5  The rights and remedies contained in this Agreement are cumulative and not
exclusive of rights or remedies provided by law.

21.6  The invalidity or  unenforceability  of any provision of this Agreement in
any  jurisdiction  shall  not  affect  the  validity  or  enforceability  of the
remainder  of

                                                                         Page 29
<PAGE>

this Agreement in that  jurisdiction or the validity or  enforceability  of this
Agreement, including such provision, in any other jurisdiction.

21.7  Each date, time or period referred to in this Agreement is of the essence.
If the parties agree in writing to vary a date, time or period, the varied date,
time or period is of the essence.

21.8  Subject  to the  provisions  hereof,  this  Agreement  sets out the entire
agreement  and  understanding  between the parties  with  respect to the subject
matter hereof and supersedes any prior contract,  arrangement,  understanding or
relationship,  oral or written,  among the parties  relating hereto save for the
provisions  of a  letter  agreement  amongst  certain  of the  parties  dated 16
December 1999 (as amended) other than sections  4(a)(iii),  (iv) and (v) of that
letter agreement (which are expressly superseded by this Agreement).

ASSIGNMENT

22.1  Subject to clause  22.2,  a party may not assign or transfer or purport to
assign a right or obligation under this Agreement  without having first obtained
the written consent of the other parties.

22.2  The benefit of the rights of a  Shareholder  (subject to the burden of the
obligations  of a  Shareholder)  under this  Agreement  shall be  afforded to an
assignee or transferee who is or becomes a member of the same Shareholders Group
as the assignor or  transferor  provided  that the assignee or  transferee  duly
completes,  executes and delivers to the Company a deed of adherence in the form
set out in Schedule 2 and for this purpose  Microsoft and Liberty  International
shall each be deemed to be a Shareholder.

NOTICES

23.1  Any notice under this  Agreement  shall be in writing  and signed by or on
behalf of the party  giving it and may be served by  leaving it or sending it by
fax, prepaid recorded  delivery or registered post (and air mail if overseas) to
the address and for the  attention  of the party  receiving it set out in clause
23.2 or as otherwise  notified under this Agreement.  In the absence of evidence
of earlier receipt, any notice so served shall be deemed to have been received:

(a)  if delivered personally, when left at the relevant address;

(b)  if sent by first class mail to an address in the United  Kingdom,  48 hours
     after posting it;

(c)  if sent by air mail to an  address  outside  the United  Kingdom,  72 hours
     after posting it;
                                                                         Page 30
<PAGE>

(d)  if sent by fax, on receipt of confirmation of its transmission.

23.2  The  current  addresses  of the parties for the purpose of clause 23.1 are
set out  below.  These  may be  altered  by the  parties  by notice to the other
parties at any time:

Microsoft:                              One Microsoft Way, Redmond WA 98052-6379

                                        For the attention of:  Bob Eshelman
                                        Fax:  001 425 936 7329

Liberty International,                  9197 South Peoria Street
Liberty UK and Liberty UK               Englewood
Holdings:                               Colorado 80112 USA

                                        For the attention of: Charles Tanabe
                                        Fax: 1 720 875 5382
                                        and
                                        For the attention of: Robert Bennett
                                        Fax:  00 1 720 875 5434

Company:                                Genesis Business Park
                                        Albert Drive
                                        Woking
                                        Surrey GU21 5RW

                                        For the attention of:  Victoria Hull
                                        Fax: 01483 295165

GOVERNING LAW AND JURISDICTION

24.1  This Agreement is governed by and shall be construed  in  accordance  with
English law.

24.2  The courts of England have exclusive  jurisdiction  to hear and decide any
suit, action or proceedings,  and to settle any disputes, which may arise out of
or in connection  with this Agreement  (respectively,  PROCEEDINGS and DISPUTES)
and, for these purposes,  each party irrevocably  submits to the jurisdiction of
the courts of England.

24.3  Each party irrevocably waives  any  objection  which  it might at any time
have to the courts of England  being  nominated  as the forum to hear and decide
any  Proceedings  and to settle  any  Disputes  and agrees not to claim that the
courts of England are not a convenient or appropriate forum.

                                                                         Page 31
<PAGE>

24.4  Process by which any Proceedings are begun in England may be served on any
party by being  delivered in  accordance  with clause 23 or may be served on the
parties without  addresses in England (as set out in clause 23.2 above) by being
delivered to the agents at the addresses indicated below (or such other agent or
address as the party in question may notify to the other parties):

Microsoft:                              Sisec Limited, 21 Holborn Viaduct,
                                        London  EC1A 2DY

                                        For the attention of:  Richard Ufland
                                        Fax: 0207 296 2001

Liberty International, Liberty UK       Grays Inn Secretaries Limited
and Liberty UK Holdings:                5 Chancery Lane
                                        London EC4 1BU

                                        For the attention of Philip Goodwin/
                                        Simon Brown
                                        Fax: 0207 404 0087

Nothing contained in this clause 24.4 affects the right to serve process in
another manner permitted by law.

COUNTERPARTS

25.   This Agreement may be executed in any number of counterparts each of which
when executed and delivered is an original,  but all the  counterparts  together
constitute the same document.


                                                                         Page 32
<PAGE>


                                   SCHEDULE 1

(a)   Flextech plc has a right of first refusal with respect to participation in
English  language  programming  business in the United  Kingdom and Europe under
certain circumstances described in the IPO Documents.

(b)   In  an  agreement relating to the establishment of a joint venture between
BBC Worldwide and Flextech plc for the establishment and broadcast of television
programme services in the United Kingdom,  Liberty International has agreed that
it will not  itself,  and that it will  procure  that no company of which it has
voting control will, acquire an interest in excess of 20 per cent. of the issued
share capital of a company which owns a commercial  broadcast television channel
which  competes  with one or more of the channels to be  established  under such
joint venture.

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<PAGE>

                                   SCHEDULE 2

                                DEED OF ADHERENCE

THIS DEED OF ADHERENCE is made on [         ] 199[ ]

BY[_____  _____ ] of [_____  _____]  (the  COVENANTOR)  in favour of the persons
whose names are set out in the schedule to this Deed and is  supplemental to the
Revised  New  Relationship  Agreement  dated  [_____  _____]  2000  made  by (1)
Microsoft  Corporation  (2) Liberty Media  International,  Inc., (3) Liberty UK,
Inc., (4) Liberty UK Holdings,  Inc., and (5) Telewest  Communications  plc (the
RELATIONSHIP AGREEMENT).

THIS DEED WITNESSES as follows:

1.    The Covenantor confirms  that it has  been  given  and  read a copy of the
Relationship  Agreement and covenants  with each person named in the schedule to
this Deed to perform and be bound by all the terms of the Relationship Agreement
as  if  the  Covenantor  were  a  party  to  the  Relationship  Agreement  as  a
Shareholder.

2.    This Deed is governed by English law.

IN WITNESS WHEREOF this Deed has been executed by the Covenantor and is intended
to be and is hereby delivered on the date first above written.

                                    SCHEDULE

[Parties to Relationship  Agreement  including  those who have executed  earlier
deeds of adherence.]


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<PAGE>


                                   SCHEDULE 3

            PROVISIONS PRESERVED FROM THE OLD RELATIONSHIP AGREEMENT

1.    COSTS RELATING TO TELEWEST INTERESTS

The Company  undertakes to reimburse  Liberty  International  (for itself and on
behalf of TCI and its Affiliates) for all losses, damages,  costs,  liabilities,
deficiencies,  claims, suits,  proceedings,  demands,  judgements,  assessments,
fines, interest,  penalties, costs and expenses (including,  without limitation,
settlement  costs and legal,  accounting,  experts'  and other  fees,  costs and
expenses) (but excluding  taxes) based upon,  arising out of or associated  with
(i) the ownership of the Telewest Interests prior to, on or following the Public
Offering,  (ii) the  dissolution  and liquidation of the UCs and obligations and
liabilities of the UCs arising prior to, upon or subsequent to their dissolution
relating to the ownership and operation of the Telewest  Interests and (iii) the
TCI Investors having been members of the UCs.

2.    TAXATION COSTS RELATING TO TELEWEST INTERESTS

The Company  undertakes to reimburse  Liberty  International  (for itself and on
behalf of TCI and its Affiliates) for all liabilities for taxes which they incur
and which arise in respect of the operation of the businesses  carried on by the
Telewest  Interests prior to or following the Public Offering including (but not
limited to) Value Added Tax,  income tax levied  pursuant to the Pay As You Earn
Regulations and income tax levied pursuant to the Income Tax (Sub-Contractors in
the  Construction  Industry)  Regulations  and  excluding  (for the avoidance of
doubt) any tax liabilities in respect of which Liberty International have agreed
to indemnify Old Telewest under the Tax Deed.

3.    LIMITATIONS ON REIMBURSEMENT AND PAYMENT OBLIGATIONS

No  reimbursement  or payment due pursuant to clause 1, 2 or 4 or arising out of
any  breach  or  violation  of the Old  Relationship  Agreement  or the  Related
Agreements  shall be made unless the aggregate  amount  payable by that party on
account  of all  such  matters  exceeds  (pound)10,000,  and if such  amount  is
exceeded all payments and reimbursements shall be paid by that party in full.

4.    INDEMNIFICATIONS

(a)   The  Company   undertakes   to  indemnify   and  hold   harmless   Liberty
      International  (for itself and on behalf of TCI and its  Affiliates)  from
      and against any costs, damages, liabilities and obligations (including but
      not limited to attorneys'  fees and payment of any settlement or judgment)
      arising  out of any  claim,  action  or  proceeding  relating  to the  IPO

                                                                         Page 35
<PAGE>

      Documents and the  Contemplated  Transactions,  except those matters as to
      which the Investors  specifically made a representation or warranty to Old
      Telewest  or  agreed  specifically  to  reimburse  Old  Telewest.  If  the
      indemnification  provided in this  clause  4(a) is at any time  legally or
      procedurally  unavailable to any Person,  the Company shall  contribute to
      the amount paid or payable by such Person on account of such claim, action
      or proceeding an amount equal to the amount the Company otherwise would be
      required to pay that Person as indemnification under this clause 4(a).

(b)   Liberty  International  and Liberty UK  undertake  to  indemnify  and hold
      harmless the Company from and against any costs, damages,  liabilities and
      obligations  (including but not limited to attorneys'  fees and payment of
      any settlement or judgment) arising out of any claim, action or proceeding
      relating to any portion of the IPO Documents provided by the TCI Investors
      in writing for use in the IPO Documents.  If the indemnification  provided
      in this clause 4(b) is at any time legally or procedurally  unavailable to
      any Person,  Liberty  International and Liberty UK shall contribute to the
      amount paid or payable by such Person on account of such claim,  action or
      proceeding an amount equal to the amount Liberty International and Liberty
      UK otherwise would be required to pay that Person as indemnification under
      this clause 4(b).

5.    DEFINITIONS

Set out below are the  definitions  of the defined  terms which are only used in
this  Agreement in Schedule 3 above  (which are accurate as at 22 November  1994
being the date of the Old Relationship Agreement):

CONTEMPLATED  TRANSACTIONS  means  the  transactions  contemplated  by  the  Old
Relationship Agreement and the Related Agreements, including the transfer by the
TCI Investors of the Telewest Interests to the UCs;

PUBLIC OFFERING means the public offering in 1994 of Ordinary Shares for sale to
the public;

RELATED  AGREEMENTS means the following  agreements  entered into on the date of
the Old Relationship Agreement (22 November 1994):

(a)   Technology  Licensing Agreements between (i) Old Telewest and Liberty, and
      (ii) Old Telewest and MediaOne Holdings;

(b)   Trademark Licensing Agreements between (i) Old Telewest and MediaOne,  and
      (ii) Old Telewest and TCI;

                                                                         Page 36
<PAGE>

(c)   Secondment  Agreements  between  (i) Old  Telewest  and TCI,  and (ii) Old
      Telewest and an Affiliate of the MediaOne Investors;

(d)   Tax  Deed  between  Old  Telewest,   Liberty  International  and  MediaOne
      Holdings; and

(e)   Registration  Rights  Agreements  between  (i)  Old  Telewest  and the TCI
      Investors and (ii) Old Telewest and the MediaOne Investors;

TAX DEED means deed of indemnity  against taxation entered into by Old Telewest,
Liberty and MediaOne Holdings dated 22 November 1994;

TCI INVESTORS means Liberty UK and United Artists Cable  Television UK Holdings,
Inc.;

TELEWEST  INTERESTS  means  the  interests  owned by the TCI  Investors  and the
MediaOne  Investors  in the  following  partnerships,  which were engaged in the
Cable Television and Cable Telephony businesses in the UK on the date of the Old
Relationship Agreement:

(a)   TCI/U S WEST Cable Communications Group;

(b)   Avon Cable Limited Partnership;

(c)   Edinburgh Cable Limited Partnership;

(d)   Estuaries Cable Limited Partnership;

(e)   United Cable (London South) Limited Partnership;

(f)   Tyneside Cable Limited Partnership; and

(g)   Cotswolds Cable Limited Partnership;

UCS means Theseus No. 1 (to whom the TCI Investors  contributed  their  Telewest
Interests on 21 November 1994) and Theseus No. 2 (to whom the MediaOne Investors
contributed their Telewest Interests on 21 November 1994).


                                                                         Page 37
<PAGE>

AS  WITNESS  this   Agreement   has  been   executed  by  the  duly   authorised
representatives of the parties the day and year first before written.

SIGNED by JOHN CONNORS              )
for and on behalf of MICROSOFT      )     J. CONNORS
CORPORATION                         )


SIGNED by GRAHAM HOLLIS             )
for and on behalf of                )     G. HOLLIS
LIBERTY MEDIA                       )
INTERNATIONAL, INC.                 )


SIGNED by GRAHAM HOLLIS             )
for and on behalf of                )     G. HOLLIS
LIBERTY UK, INC.                    )


SIGNED by GRAHAM HOLLIS             )
for and on behalf of                )     G. HOLLIS
LIBERTY UK HOLDINGS,                )
INC.                                )


SIGNED by VICTORIA HULL             )
for and on behalf of                )     VICTORIA HULL
TELEWEST COMMUNICATIONS             )
PLC                                 )



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