FISERV INC
10-K, 1998-02-20
COMPUTER PROCESSING & DATA PREPARATION
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<PAGE>
 
                      SECURITIES AND EXCHANGE COMMISSION 
                              EXCHANGE COMMISSION

                             WASHINGTON, DC  20549
                                        
                                   FORM 10-K

                 Annual Report Pursuant to Section 13 or 15(d)
                  of the Securities and Exchange Act of 1934

                  For the fiscal year ended December 31, 1997
                          Commission file no. 0-14948

                                 FISERV, INC.
                                 ------------
            (Exact name of Registrant as specified in its charter)

          WISCONSIN                               39-1506125
          ---------                               ----------
          (State or other jurisdiction of         (I.R.S. Employer
          incorporation or organization)          Identification No.)

255 FISERV DRIVE, BROOKFIELD, WISCONSIN                    53045
- ---------------------------------------                    -----
(Address of principal executive offices)                   (Zip code)

Registrant's telephone number, including area code:  (414) 879-5000

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:

                                     NONE
                                     ----
                               (Title of Class)

SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

                         Common Stock, $.01 Par Value
                         ----------------------------
                               (Title of Class)

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the Registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.  Yes (X) No

State the aggregate market value of the voting stock held by non-affiliates of
the registrant as of January 30, 1998:  $2,788,108,403

Indicate the number of shares outstanding of each of the registrant's classes of
common stock, as of January 30, 1998:  53,746,668

DOCUMENTS INCORPORATED BY REFERENCE:  List the following documents if
incorporated by reference and the part of the Form 10-K into which the document
is incorporated:  (1) Any annual report to security holders; (2) any proxy or
information statement; and (3) any prospectus filed pursuant to Rule 424(b) or
(c) under the Securities Act of 1933.
1997 Annual Report to Shareholders - Parts II, IV
Proxy Statement for March 24, 1998 Meeting - Part III
<PAGE>
 
                         Fiserv, Inc. and Subsidiaries
                                   Form 10-K
                               December 31, 1997
<TABLE>
<CAPTION>
 
PART I                                                                         Page
- ------              
<S>              <C>                                                           <C> 
     Item 1.     Business                                                        1
 
     Item 2.     Properties                                                      9
 
     Item 3.     Legal Proceedings                                              10
 
     Item 4.     Submission of Matters to a Vote of Security Holders            10
 
 
PART II
- -------          
 
     Item 5.     Market for the Registrant's Common Equity and Related
                 Shareholder Matters                                            10
 
     Item 6.     Selected Financial Data                                        10
 
     Item 7.     Management's Discussion and Analysis of Financial
                 Condition and Results of Operations                            10
 
     Item 8.     Financial Statements and Supplementary Data                    10
 
     Item 9.     Changes in and Disagreements with Accountants on
                 Accounting and Financial Disclosure                            10
 
 
PART III
- --------
 
     Item 10.    Directors and Executive Officers of the Registrant             10
 
     Item 11.    Executive Compensation                                         10
 
     Item 12.    Security Ownership of Certain Beneficial Owners and
                 Management                                                     10
 
     Item 13.    Certain Relationships and Related Transactions                 10
 

PART IV
- -------

     Item 14.    Exhibits, Financial Statement Schedules and Reports on
                 Form 8-K                                                       11
</TABLE>
<PAGE>
 
                                    PART  I
                                        
Item 1.  Business

  Fiserv, Inc. is a leading, independent provider of financial data processing
systems and related information management services and products to the
financial industry. The Company was formed on July 31, 1984, through the
combination of two major regional data processing firms located in Milwaukee,
Wisconsin, and Tampa, Florida. These firms--First Data Processing of Milwaukee
and Sunshine State Systems of Tampa--began their operations in 1964 and 1971,
respectively, as the data processing operations of their parent financial
institutions. Historically, operations were expanded by developing a range of
services for these parent organizations as well as other financial institutions.
Since its organization in 1984, Fiserv has grown through the continuing
development of highly specialized services and product enhancements, the
addition of new clients and the acquisition of firms complementing the Fiserv
organization.

  Headquartered in Brookfield, WI, Fiserv operates centers nationwide for full-
service financial data processing, software system development, item processing
and check imaging, technology support and related product businesses. In
addition, the Company has business support centers in Australia, Canada,
England, Indonesia, Poland and Singapore.

  Based on market surveys of total clients served, Fiserv is the nation's
leading data processing provider for banks and savings institutions; the leading
data processing provider for credit unions (with the pending acquisition of CUSA
Technologies, Inc.); the leading item processing provider for banks and savings
institutions; the leading provider of clearing services to financial institution
affiliated brokers; the leading independent processor of IRAs; and the number
two data processing provider for mortgage banks.

Business Strategy
- -----------------

  The market for products and services offered by financial institutions
continues to undergo change. New alternative lending and investment products are
being introduced and implemented by the industry with great frequency; the
distinctions among financial services traditionally offered by savings and loan
associations, banks and credit unions continue to narrow; and financial
institutions diversify and consolidate on an ongoing basis in response to market
pressures, as well as under the auspices of the Federal Deposit Insurance
Corporation (FDIC) and the National Credit Union Administration (NCUA).

  Although such market changes have led to consolidations which have reduced the
number of financial institutions in the United States, such consolidations have
not resulted in a material reduction of the number of customers or financial
accounts serviced by the financial industry as a whole. New organizations
entering the once limited financial services industry have opened new markets
for Fiserv services.

  To stay competitive in this changing marketplace, financial institutions are
finding they must aggressively meet the growing needs of their customers for a
broad variety of new products and services that are typically transaction-
oriented and fee-based. The growing volume and types of transactions and
accounts have increased the data processing requirements of these

                                       1
<PAGE>
 
institutions. As a consequence, Fiserv management believes that the financial
services industry is one of the largest users of data processing products and
services.

  Moreover, Fiserv expects that the industry will continue to require
significant commitments of capital and human resources to the information
systems requirements, to require application of more specialized systems, and to
require development, maintenance and enhancement of applications software.
Fiserv believes that economies of scale in data processing operations are
essential to justify the required level of expenditures and commitment of human
resources.

  In response to these market dynamics, the means by which financial
institutions obtain data processing services has changed. Many smaller, local
and regional third-party data processors are leaving the business or
consolidating with larger providers. A number of large financial institutions
previously providing third-party processing services for other institutions have
withdrawn from the business to concentrate on their primary, core businesses.
Similarly, an increasing number of financial institutions that previously
developed their own software systems and maintained their own data processing
operations have outsourced their data processing requirements by licensing their
software from a third party or by contracting with third-party processors to
reduce costs and enhance their products and services. Outsourcing can involve
simply the licensing of software, thereby eliminating the costly technical
expertise within the financial institution, or the utilization of service
bureaus, facilities management or resource management capability. Fiserv
provides all of these options to the financial industry.

  To capitalize on these industry trends and to become the premier provider of
data processing products and related services, Fiserv has implemented a strategy
of continuing to develop new products, improving the cost effectiveness of
services provided to clients, aggressively soliciting new clients and making
both opportunistic and strategic acquisitions.
<TABLE>
<CAPTION>
 
Acquisition History
- -------------------

Formed  Acquired      Business                                               Service
- --------------------------------------------------------------------------------------------------------- 
<C>     <S>     <C>   <C>                                                    <C>
  1964  July    1984  First Data Processing, Milwaukee, WI                   Data processing
  1971  July    1984  Sunshine State Systems, Tampa, FL                      Data processing
  1966  Nov.    1984  San Antonio, Inc., San Antonio, TX                     Data processing
 
  1982  Oct.    1985  Sendero Corporation, Scottsdale, AZ                    Asset/liability management
  1962  Oct.    1985  First Trust Corporation, Denver, CO                    DP for retirement planning
  1962  Oct.    1985  First Retirement Marketing, Denver, CO                 Retirement planning services
 
  1973  Jan.    1986  On-Line, Inc., Seattle, WA                             Data processing, forms
  1966  May     1986  First City Financial Systems, Inc., Beaumont, TX       Data processing
 
  1962  Feb.    1987  Pamico, Inc., Milwaukee, WI                            Specialized forms
  1975  Apr.    1987  Midwest Commerce Data Corp., Elkhart, IN               Data processing
  1969  Apr.    1987  Fidelity Financial Services, Inc., Spokane, WA         Data processing
  1965  Oct.    1987  Capbanc Computer Corporation, Baton Rouge, LA          Data processing
 
  1971  Feb.    1988  Minnesota On-Line Inc., Minneapolis, MN                Data processing
  1965  May     1988  Citizens Financial Corporation, Cleveland, OH          Data processing
  1980  May     1988  ZFC Electronic Data Services, Inc., Bowling Green, KY  Data processing
  1969  June    1988  GESCO Corporation, Fresno, CA                          Data processing
</TABLE>

                                       2
<PAGE>
 
<TABLE>
<C>   <S>      <C>   <C>                                                 <C>
1967  Nov.     1988  Valley Federal Data Services, Los Angeles, CA       Data processing
1984  Dec.     1988  Northeast Savings Data Services, Hartford, CT       Data processing
 
1982  May      1989  Triad Software Network, Ltd., Chicago, IL           Data processing
1969  Aug.     1989  Northeast Datacom, Inc., New Haven, CT              Data processing
 
1978  Feb.     1990  Financial Accounting Services Inc., Pittsburgh, PA  Data processing
1974  June     1990  Accurate Data On Line, Inc., Titusville, FL         Data processing
1982  June     1990  GTE EFT Services Money Network, Fresno, CA          EFT networks
1968  July     1990  First Interstate Management, Milwaukee, WI          Data processing
1982  Oct.     1990  GTE ATM Networks, Fresno, CA                        EFT networks
1867  Nov.     1990  Boston Safe Deposit & Trust Co. IP Services, MA     Item processing
1968  Dec.     1990  First Bank, N.A. IP Services, Milwaukee, WI         Item processing
 
1979  Apr.     1991  Citicorp Information Resources, Inc., Stamford, CT  Data processing
1980  Apr.     1991  BMS Processing, Inc., Randolph, MA                  Item processing
1979  May      1991  FHLB of Dallas IP Services, Dallas, TX              Item processing
1980  Nov.     1991  FHLB of Chicago IP Services, Chicago, IL            Item processing
 
1977  Feb.     1992  Data Holdings, Inc., Indianapolis, IN               Automated card services
1980  Feb.     1992  BMS On-Line Services, Inc. (assets), Randolph, MA   Data processing
1982  Mar.     1992  First American Information Services, St. Paul, MN   Data processing
1981  July     1992  Cadre, Inc., Avon, CT                               Disaster recovery
1992  July     1992  Performance Analysis, Inc., Cincinnati, OH          Asset/liability management
1986  Oct.     1992  Chase Manhattan Bank, REALM Software, NY            Asset/liability management
1984  Dec.     1992  Dakota Data Processing, Inc., Fargo, ND             Data processing
1983  Dec.     1992  Banking Group Services, Inc., Somerville, MA        Item processing
 
1968  Feb.     1993  Basis Information Technologies, Atlanta, GA         Data processing, EFT
1986  Mar.     1993  IPC Service Corporation (assets), Denver, CO        Item processing
1973  May      1993  EDS' FHLB Seattle (assets), Seattle, WA             Item processing
1982  June     1993  Datatronix Financial Services, San Diego, CA        Item processing
1966  July     1993  Data Line Service, Covina, CA                       Data processing
1978  Nov.     1993  Financial Processors, Inc., Miami, FL               Data processing
1974  Nov.     1993  Financial Data Systems, Jacksonville, FL            Item processing
1961  Nov.     1993  Financial Institutions Outsourcing, Pittsburgh, PA  Data processing
1972  Nov.     1993  Data-Link Systems, South Bend, IN                   Mortgage banking services
 
1985  Apr.     1994  National Embossing Company, Inc., Houston, TX       Automated card services
1962  May      1994  Boatmen's Information Systems of Iowa, Des Moines   Data processing
1981  Aug.     1994  FHLB of Atlanta IP Services, Atlanta, GA            Item processing
1989  Nov.     1994  CBIS Imaging Technology Banking Unit, Maitland, FL  Imaging technology
1987  Dec.     1994  RECOM Associates, Inc., Tampa, FL                   Network integration
 
1970  Jan.     1995  Integrated Business Systems, Glendale, CA           Specialized forms
1977  Feb.     1995  BankLink, Inc., New York, NY                        Cash management
1976  May      1995  Information Technology, Inc., Lincoln, NE           Software & services
1957  Aug.     1995  Lincoln Holdings, Inc., Denver, CO                  DP for retirement planning
1993  Sept.    1995  SRS, Inc., Austin, TX                               Data processing
1992  Sept.    1995  ALLTEL's Document Management Services, CA, NJ       Item processing
1978  Nov.     1995  Financial Information Trust, Des Moines, IA         Data processing
</TABLE>

                                       3
<PAGE>
 
<TABLE>
<CAPTION>
 
<C>   <S>      <C>   <C>                                               <C>
1983  Jan.     1996  UniFi, Inc., Fort Lauderdale, FL                  Software & services
1982  Nov.     1996  Bankers Pension Services, Inc., Tustin, CA        DP for retirement planning
 
1992  Apr.     1997  AdminaStar Communications, Indianapolis, IN       Laser print/mailing services
1982  May      1997  Interactive Planning Systems, Atlanta, GA         PC-based financial systems
1983  May      1997  BHC Financial, Inc., Philadelphia, PA             Securities processing services
1968  Sept.    1997  FIS, Inc., Orlando, FL, and Baton Rouge, LA       Data processing
n/a   Sept.    1997  Stephens Inc. clearing business, Little Rock, AR  Securities processing services
1986  Oct.     1997  Emerald Publications, San Diego, CA               Financial seminars & training
1968  Oct.     1997  Central Service Corp., Greensboro, NC             Data & item processing
1993  Oct.     1997  Savoy Discount Brokerage, Seattle, WA             Securities processing services
1990  Dec.     1997  Hanifen, Imhoff Holdings, Inc., Denver, CO        Clearing services
</TABLE>

Technology Resources

     Fiserv is a technology company focused on serving the financial data
processing and related information management needs of financial intermediaries
and service providers throughout the financial industry. No matter what a client
requires for automation, Fiserv offers a business-specific technology solution
to satisfy its needs. Fiserv products and services are designed to help clients
meet their ultimate goal of giving their customers the best possible service
quickly, accurately and completely.

     As a technology partner, Fiserv offers multiple data processing solutions
and delivery options based on the client's requirements. These include service
bureau capabilities; in-house software systems; and strategic technology
alliances including facilities and resource management services. A host of
financial information technology products and services complement these delivery
methods: item processing and imaging technology services; backroom automation
software systems; electronic funds transfer services; plastic cards and other
related card management services; rate risk management and decision support
systems; complete data warehouse systems; self-directed retirement plan
processing; network installation and integration services; human resources
outsourcing; design and production of business forms and marketing literature;
delivery and support of leading third-party software and hardware products;
laser print/mailing services; securities processing, deep discount brokerage and
clearing services; and financial seminars and training products.

     Through their relationship with Fiserv, clients gain the tools to enhance
and expand their customer service: advanced technology, dependable and
responsive support, product and system flexibility, and value for their money.

     Resources for financial data processing. The goal of any financial
institution or service provider is to serve its customers by helping them move
money. No matter how it's conducted, account and transaction processing remains
the core business of Fiserv. Our role is to provide the technology that drives
these transactions quickly and efficiently.

     Fiserv provides comprehensive data center service bureau or in-house
processing solutions for multiple types and sizes of financial institutions and
service providers worldwide. Maintained on multiple hardware platforms, these
solutions provide clients a choice of on-line systems compatible with their
existing equipment and preferred operating environment. Through ongoing R&D
efforts among Fiserv centers worldwide, clients benefit from enhancements to
existing products and development of innovative new services--all designed to
help keep each client competitive and growing within its own market.

                                       4
<PAGE>
 
     In-house software systems give clients a service delivery method that
enables them to set-up an internal operation for designing and implementing new
products, services or reporting systems. Specific to this solution is the option
of migrating between in-house or on-line delivery services of Fiserv without new
software conversion.

     Technology alliances offer clients the option of on-site data processing
management by Fiserv personnel through a Facilities Management agreement; or
management of their systems at a Fiserv data center with Resource Management
services. Both solutions are designed to meet the unique requirements of the
client by partnering to minimize operating costs, while allowing each client to
direct their specific software applications.

     Fiserv offers a complete line of lending software, products and related
services. Providing the only true client/server Windows(TM) solution for loan
origination and secondary marketing, these specialized services are available to
help clients effectively speed loan processing. Fiserv also provides the
nation's premier private-label/revolving credit processing service.

     Resources for operations support. To provide quality customer service, a
financial institution or service provider must offer the latest products and
technological advancements, while maintaining top efficiency in all areas of its
business. Fiserv technology encompasses the entire range of operations support
services and products, helping clients make the best use of their available
resources, both internal and external.

     Fiserv has the largest item processing (IP) client base in the financial
industry and extensive experience in managing item processing workflows, imaging
solutions and other back-office processes performed in financial data centers.
With full-service item processing and imaging technology centers located
throughout North America, the Fiserv network is well-positioned for large
volumes, as well as offering specialized item processing and imaging
alternatives to meet the specific needs of our clients. In a field where
efficiencies are gained through volume, Fiserv leverages its resources and
technological expertise for the benefit of IP services clients, providing a
comprehensive range of specialized services.

     For imaging solutions, Fiserv provides high-quality, technologically
advanced imaging software and integration services that offer efficiencies and
new sources of revenue for clients of all sizes. These solutions are focused on
enhanced business-to-customer communications and integrated information access.
With considerable expertise in this increasingly popular technology, Fiserv
offers a full range of image integration products and services.

     Fiserv provides PC-based productivity tools to deliver the software,
service and support necessary to meet the backroom automation and customer
service call center challenges facing the financial services industry. These
systems are designed to streamline backroom operations by reducing time,
keystrokes and labor.

     Comprehensive marketing communications solutions available through Fiserv
include communications needs analysis, concept development and design, project
management and print production for annual reports, web sites, company
literature and other business communications. Also available are specialized
solutions for business forms design, production and distribution.

     Resources for electronic banking. Technology is perhaps no more influential
than in the field of electronic banking. To stay competitive, financial
institutions and service providers can turn to Fiserv for the resources
necessary to provide the latest electronic services.

     As a market leader in providing electronic funds transfer (EFT) services,
Fiserv offers transaction authorization, comprehensive Automated Teller
Machine/Point of Sale (ATM/POS) and debit card processing, and card management,
laser printing and mailing services. These solutions combine product flexibility
and innovative technology with access to major EFT

                                       5
<PAGE>
 
services networks, offering clients diversity in selecting the products and
services that will best meet their customers' needs. Fiserv serves the plastic
card, laser printing and mailing fulfillment requirements of major financial
institutions, health care, telecommunications businesses and other leading card
issuers nationwide.

     For cash management services, Fiserv offers a portfolio of software
products that provide solutions for individual needs. With a full range of
support services including electronic banking information reporting and
transaction initiation services, Fiserv meets the demands of diverse market
segments. From small businesses to Fortune 1000 corporations, these services are
designed to afford maximum flexibility in the exchange of data, integration with
other business management or investment systems, and the customization of
specialized cash management offerings.

     Resources for information management. Managing financial information is a
major task faced by all organizations, and it becomes even more daunting as
technology continually streamlines the techniques available to gather and
analyze this wealth of data. As a result, the development of decision-oriented
performance measurement systems is critical to the ability of an organization to
effectively compete in today's environment.

     Fiserv offers a comprehensive suite of PC-based financial decision-support
and planning products worldwide. These products are designed to meet the needs
of the financial function in financial institutions for profitability
measurement, planning and financial accounting tools, as well as asset/liability
management simulation models, profitability measurement, quarterly analysis of
interest rate risk, and educational and consulting services. The Fiserv data
warehouse solution provides an institution's decision makers and analysts with a
single source for current, accurate and consistent information on profitability,
customers and their marketplace.

     Resources for business solutions. The Fiserv technology portfolio includes
a broad array of complementary products and services designed to help each
client enhance its total service capabilities.

     Through subsidiary companies, Fiserv provides specialized account
processing, administration and trusteeship of self-directed individual and
business retirement plans. These companies specifically assist financial
representatives and other financial service intermediaries in managing and
reporting information through proprietary data base technology. Other related
products available include financial seminars and training programs.

     Fiserv also provides a full range of traditional securities processing and
support services, professional and correspondent clearing services and deep
discount brokerage services for banks, insurance companies, brokerage firms,
money managers and mutual fund companies.

     Office automation and communication network integration services are
designed to meet specialized information technology needs. Services include
conversions to new hardware and software, design and installation of office
automation (LAN/WAN) and networking systems, and on-site education.

     Fiserv provides data processing information management systems for
organizations that are seeking an outsourcing solution for all or part of their
human resource and related operations. This solution is designed for and
primarily aimed at the financial industry. It is also well suited for any large
national or international organization that desires to enhance and streamline
its personnel management tasks.

                                       6
<PAGE>
 
Servicing the Market

     The market for Fiserv data processing services and products has specific
needs and requirements, with strong emphasis placed by clients on software
flexibility, product quality, reliability of service, comprehensiveness and
integration of product line, timely introduction of new products and features,
and cost value. Through its multiple product offerings, the Company successfully
services these market needs for clients ranging in size from start-ups to some
of the largest institutions worldwide.

     Fiserv believes that the position it holds as an independent, growth-
oriented company dedicated to its business is an advantage to its clients. The
Company differs from many of the data processing resources currently available
since it isn't a regional or local cooperatively owned organization, nor a data
processing subsidiary, an affiliate of a financial institution or a hardware
vendor. Due to the economies of scale gained through its broad market presence,
Fiserv offers clients a selection of data processing solutions designed to meet
the specific needs of the ever-changing financial industry.

     The Company believes this independence and primary focus on the financial
industry helps its business development and related Client Service and Product
Support teams remain responsive to the technology needs of its market, now and
for the future.

     "The Client Comes First" is one of the Company's founding principles. It's
a belief backed by a dedication to providing ongoing client service and support
- --no matter the client size.

     The Company's commitment of substantial resources to training and technical
support helps keep Fiserv clients first. Fiserv conducts the majority of its new
and ongoing client training in its technology centers, where the Company
maintains fully equipped demonstration and training facilities containing
equipment used in the delivery of Fiserv services. Fiserv also provides local
and on-site training services.

Product Development

     In order to meet the changing technology needs of the clients served by
Fiserv, the Company continually develops, maintains and enhances its systems.
Resources applied to product development and maintenance are believed to be
approximately 8% to 10% of Company revenues, about half of which is dedicated to
software development.

     Unique to Fiserv, its network of development and financial information
technology centers applies the shared expertise of multiple Fiserv teams to
design, develop and maintain specialized processing systems around the leading
technology platforms. The applications of its account processing systems meet
the preferences and diverse requirements of the various international, national,
regional or local market-specific financial service environments of the
Company's many clients.

     Though all Fiserv centers rely on the Company's nationally developed and
supported software, each center has specialized capabilities that enable them to
offer system application features and functions unique to their client base.
Where the client's requirements warrant, Fiserv purchases software programs from
third parties which are interfaced with existing Fiserv systems. In developing
its products, Fiserv stresses responsiveness to the needs of its clients through
close client contact.

     Fiserv provides a dedicated system designed, developed, maintained and
enhanced according to each client's goals for service quality, business
development, asset/liability mix, local-market positioning and other user-
defined parameters.

                                       7
<PAGE>
 
Competition

     The market for information technology products and services within the
financial industry is highly competitive. The Company's principal competitors
include internal data processing departments, data processing affiliates of
large companies or large computer hardware manufacturers, independent computer
service firms and processing centers owned and operated as user cooperatives.
Certain competitors possess substantially greater financial, sales and marketing
resources than the Company. Competition for in-house data processing and
software departments is intensified by the efforts of computer hardware vendors
who encourage the growth of internal data centers.

     Competitive factors for processing services include product quality,
reliability of service, comprehensiveness and integration of product line,
timely introduction of new products and features, and price. The Company
believes that it competes favorably in each of these categories. In addition,
the Company believes that its position as an independent vendor, rather than as
a cooperative, an affiliate of a larger corporation or a hardware vendor, is a
competitive advantage.

Government Regulation

     The Company's data processing subsidiaries are not themselves directly
subject to federal or state regulations specifically applicable to financial
institutions such as banks, thrifts and credit unions. As a provider of services
to these entities, however, the data processing operations are observed from
time to time by the Federal Deposit Insurance Corporation, the National Credit
Union Association, the Office of Thrift Supervision, the Office of the
Comptroller of the Currency and various state regulatory authorities. These
regulators make certain recommendations to the Company regarding various aspects
of its data processing operations. Such recommendations are generally
implemented by the Company. In addition, the Company's operations are reviewed
annually by an independent auditor to provide required internal control
evaluations for its clients' auditors and regulators.

     As trust companies under Colorado law, First Trust and Lincoln Trust are
subject to the regulations of the Colorado Division of Banking. First Trust and
Lincoln Trust historically have complied with such regulations and although no
assurance can be given, the Company believes First Trust and Lincoln Trust will
continue to be able to comply with such regulations. Commencing in 1991, First
Trust received approval of its application for Federal Deposit Insurance
Corporation coverage of its customer deposits.

     The Company's clearing businesses, BHC Securities and affiliates and Fiserv
Correspondent Services (formerly Hanifen, Imhoff Clearing Corp.), are subject to
the broker/dealer rules of the Securities and Exchange Commission and the New
York Stock Exchange, as well as the National Association of Securities Dealers
and other stock exchanges of which they are members.

Employees

     Fiserv employs 10,090 specialists throughout the United States and
worldwide in its information management centers and related product and service
companies. This service support network includes employees with backgrounds in
computer science and the financial industry, often complemented by management
and other direct experience in banks, credit unions, mortgage firms, savings and
other financial services business environments.

                                       8
<PAGE>
 
     Fiserv employees provide expertise in sales and marketing; account
management and client services; computer operations, network control and
technical support; programming, software development, modification and
maintenance; conversions and client training; financial planning; and related
support services.

     Fiserv employees are not represented by a union, and there have been no
work stoppages, strikes or organizational attempts. The service nature of the
Fiserv business makes its employees an important corporate asset, and while the
market for qualified personnel is competitive, the Company does not experience
significant difficulty with hiring or retaining its staff of top industry
professionals. In assessing companies to acquire, the quality and stability of
the prospective company's staff are emphasized.

     Management attributes its ability to attract and keep quality employees to,
among other things, the Company's growth and dedication to state-of-the-art
software development tools and hardware technologies.

Item 2.  Properties

     Fiserv currently operates full-service data centers, software system
development centers and item processing and back-office support centers in 86
cities (69 in the United States): Birmingham, AL; Little Rock, AR; Phoenix and
Scottsdale, AZ; Covina, Fresno, Fullerton, Irvine, Los Angeles, Sacramento, San
Diego, San Leandro, Van Nuys and Walnut, CA; Denver, CO; New Haven and Stamford,
CT; Ft. Lauderdale, Jacksonville, Maitland, Miami, Orlando, Tampa and
Titusville, FL; Atlanta, Macon and Norcross, GA; Honolulu, HI; Des Moines, IA;
Arlington Heights, Chicago and Marion, IL; Indianapolis and South Bend, IN;
Bowling Green, KY; Baton Rouge and New Orleans, LA; Boston, Braintree,
Somerville and West Springfield, MA; Flint and Troy, MI; Minneapolis, MN;
Greensboro, NC; Fargo, ND; Lincoln, NE; Piscataway, NJ; Brooklyn, Lake Success,
Melville, New York, Syracuse and Utica, NY; Cleveland, OH; Oklahoma City, OK;
Corvallis and Portland, OR; Philadelphia and Pittsburgh, PA; Newberry, SC;
Amarillo (FM), Beaumont, Dallas, Houston and San Antonio, TX; Seattle, WA;
Brookfield and Milwaukee, WI. International business centers are located in
Sydney, Australia; Burlington, Calgary, Edmonton, Halifax, London, Montreal,
Regina, St. Catherines, Toronto, Vancouver, Victoria and Winnipeg, Canada;
London, England; Jakarta, Indonesia; Warsaw, Poland; and Singapore.

     The Company owns facilities in Brookfield, Corvallis, Covina, Fresno,
Hartford, Lincoln, Marion, Miami, South Bend and Titusville; all other buildings
in which centers are located are subject to leases expiring through 1998 and
beyond. The Company owns or leases 136 mainframe computers (Data General,
Hewlett Packard, IBM, NCR, Tandem and Unisys). In addition, the Company
maintains its own national data communication network consisting of
communications processors and leased lines.

     Fiserv believes its facilities and equipment are generally well maintained
and are in good operating condition. The Company believes that the computer
equipment it owns and its various facilities are adequate for its present and
foreseeable business. Fiserv periodically upgrades its mainframe capability as
needed. Fiserv contracts with multiple sites to provide processing backup in the
event of a disaster and maintains duplicate tapes of data collected and software
used in its business in locations away from the Company's facilities.

     Fiserv regards its software as proprietary and utilizes a combination of
trade secrecy law, internal security practices and employee non-disclosure
agreements for protection. The Company has not patented or registered the
copyrights on its software. The Company believes

                                       9
<PAGE>
 
that legal protection of its software, while important, is less significant than
the knowledge and experience of the Company's management and personnel and their
ability to develope, enhance and market new products and services. The Company
believes that it holds all proprietary rights necessary for the conduct of its
business.

Item 3.  Legal Proceedings

     In the normal course of business, the Company and its subsidiaries are
named as defendants in various lawsuits in which claims are asserted against the
Company. In the opinion of management, the liabilities, if any, which may
ultimately result from such lawsuits are not expected to have a material adverse
effect on the financial statements of the Company.

Item 4.  Submission of Matters to a Vote of Security Holders

     During the fourth quarter of the fiscal year covered by this report, no
matter was submitted to a vote of security holders of the Company.


                                    PART  II

                                        
     Pursuant to Instruction G(2) for Form 10-K, the information required in
Items 5 through 8 is incorporated by reference from the Company's annual report
to shareholders included in this Form 10-K Annual Report as Exhibit 13.

Item 9. Changes in and Disagreements with Accountants on Accounting and
Financial Disclosure

     Not applicable.


                                   PART  III
                                        
                                        
     Pursuant to Instruction G(3) for Form 10-K, the information required in
Items 10 through 13 is incorporated by reference from the Company's definitive
proxy statement which is expected to be filed pursuant to Regulation 14A on or
before February 20, 1998, and included in the Form 10-K Annual Report as Exhibit
28.

                                      10
<PAGE>
 
                                    PART IV
                                        

Item 14.  Exhibits, Financial Statement Schedules and Reports on Form 8-K

(a)(1) Financial Statements:

       The consolidated financial statements of the companies as of December 31,
1997 and 1996 and for each of the three years in the period ending December 31,
1997, together with the report thereon of Deloitte & Touche LLP, dated January
30, 1998, appear on pages 23 through 40 of the Company's annual report to
shareholders, Exhibit 13 to this Form 10-K Annual Report, and are incorporated
herein by reference. Deloitte & Touche LLP relied upon the report of other
auditors (Exhibit 99) for 1996 and 1995 as to BHC Financial, Inc. and
subsidiaries (BHC), due to the acquisition of BHC by the Company in 1997
accounted for on a pooling of interests basis.

(a)(2) Financial Statement Schedule:

       The following financial statement schedule of the Company and related
documents are included in this Report on Form 10-K:

                                                             Page
                                                             ----
       [S]                                                   [C]
       Independent Auditors' Report                           14
       Schedule II--Valuation and Qualifying Accounts         14


       All other schedules are omitted because they are not applicable or the
required information is shown in the financial statements or notes thereto.

(b)  Reports on Form 8-K:

       During 1997, the Company filed five reports on Form 8-K, three dated
March 3, June 13 and June 25, 1997, relating to the acquisition of BHC Financial
Inc., one dated October 22, 1997, relating to the acquisition of Hanifen, Imhoff
Holdings, Inc., in which financial statements and other financial information
previously presented in its 1996 Annual Report to Shareholders were restated to
include, on a pooling of interests basis, the financial position and results of
operations of BHC Financial, acquired in May 1997, and one dated December 22,
1997, announcing a stock buyback program.

(c)  Exhibits:

2.1  Stock Purchase Agreement, dated as of April 6, 1995, by and between Fiserv,
     Inc. and Information Technology, Inc. (filed as Exhibit 2.1 to the
     Company's Registration Statement on Form S-3, File No. 33-58709, and
     incorporated herein by reference).

3.1  Articles of Incorporation, as amended (filed as Exhibit 3.1 to the
     Company's Registration Statement on Form S-4, File No. 333-23349, and
     incorporated herein by reference).

3.2  By-laws (filed as Exhibit 3.2 to the Company's Registration Statement on
     Form S-4, File No. 33-62870, and incorporated herein by reference).

                                      11
<PAGE>
 
4.1  Credit Agreement dated as of May 17, 1995, as amended, by and among Fiserv,
     Inc., the Lenders Party Hereto, First Bank National Association, as Co-
     Agent and The Bank of New York, as Agent. (Not being filed herewith, but
     will be provided to the Commission upon its request, pursuant to Item
     601(b) (4) (iii) (A) of Regulation S-K.)

4.2  Note Purchase Agreement dated as of March 15, 1991, as amended, among
     Fiserv, Inc., Aid Association for Lutherans, Northwestern National Life
     Insurance Company, Northern Life Insurance Company and The North Atlantic
     Life Insurance Company of America. (Not being filed herewith, but will be
     provided to the Commission upon its request, pursuant to Item 601(b) (4)
     (iii) (A) of Regulation S-K.)

4.3  Note Purchase Agreement dated as of April 30, 1990, as amended, among
     Fiserv, Inc. and Teachers Insurance and Annuity Association of America.
     (Not being filed herewith, but will be provided to the Commission upon its
     request, pursuant to Item 601(b) (4) (iii) (A) of Regulation S-K.)

4.4  Note Purchase Agreement dated as of May 17, 1995, as amended, among Fiserv,
     Inc., Teachers Insurance and Annuity Association of America, Massachusetts
     Mutual Life Insurance Company, Aid Association for Lutherans, Northern Life
     Insurance Company and Northwestern National Life Insurance Company. (Not
     being filed herewith, but will be provided to the Commission upon its
     request, pursuant to Item 601(b) (4) (iii) (A) of Regulation S-K.)

11.  Computation of Shares Used in Computing Diluted Earnings per Share.

13.  The 1997 Annual Report to Shareholders.

21.  List of Subsidiaries of the Registrant.

23.  Consent of Independent Auditors.

28.  The Company's definitive proxy statement for the 1998 annual meeting of
     shareholders to be held on March 24, 1998, to be filed pursuant to
     Regulation 14A under the Securities and Exchange Act of 1934.

99.  Report of Independent Accountants.

                                       12
<PAGE>
 
                                  SIGNATURES

     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this Report to be signed on
its behalf by the undersigned, thereunto duly authorized.


Dated:  February 20, 1998
FISERV, INC.

By   /S/ George D. Dalton
     ---------------------------
     George D. Dalton
     (Chairman of the Board)

     Pursuant to the requirements of the Securities Exchange Act of 1934, this
Report has been signed below by the following person on behalf of the registrant
and in the capacities indicated on February 20, 1998.

<TABLE> 
<CAPTION> 
<S>                                             <C>  
Signature                                       Capacity

/S/ George D. Dalton
- ---------------------------
George D. Dalton                                Chairman of the Board,
                                                Chief Executive Officer

/S/ Leslie M. Muma
- ---------------------------
Leslie M. Muma                                  Vice Chairman of the Board,
                                                President, Chief Operating Officer

/S/ Donald F. Dillon
- ---------------------------
Donald F. Dillon                                Vice Chairman of the Board,
                                                President - Information Technology, Inc.

/S/ Kenneth R. Jensen
- ---------------------------
Kenneth R. Jensen                               Senior Executive Vice President, 
                                                Chief Financial Officer, Treasurer, Director

/S/ Gerald J. Levy
- ---------------------------
Gerald J. Levy                                  Director

/S/ L. William Seidman
- ---------------------------
L. William Seidman                              Director

/S/ Thekla R. Shackelford
- ---------------------------
Thekla R. Shackelford                           Director

/S/ Roland D. Sullivan
- ---------------------------
Roland D. Sullivan                              Director
</TABLE> 

                                      13
<PAGE>
 
                         INDEPENDENT AUDITORS' REPORT


Shareholders and Directors of Fiserv, Inc.:

We have audited the consolidated financial statements of Fiserv, Inc. and
subsidiaries as of December 31, 1997 and 1996, and for each of the three years
in the period ended December 31, 1997, and have issued our report thereon dated
January 30, 1998; such financial statements and report are included in your 1997
Annual Report to Shareholders and are incorporated herein by reference.  Our
report on the consolidated financial statements indicates that our opinion as to
the amounts included for BHC Financial, Inc. and subsidiaries as of December 31,
1996 and for the two years ended December 31, 1996 and 1995 is based solely on
the report of other auditors.  Our audits also included the financial statement
schedule of Fiserv, Inc., listed in Item 14.  This financial statement schedule
is the responsibility of the Company's management.  Our responsibility is to
express an opinion based on our audits.  In our opinion, such consolidated
financial statement schedule, when considered in relation to the basic financial
statements taken as a whole, presents fairly in all material respects the
information set forth therein.



DELOITTE & TOUCHE LLP
Milwaukee, Wisconsin
January 30, 1998



                                  SCHEDULE II
                       Valuation and Qualifying Accounts

<TABLE>
<CAPTION>
                        Allowance for Doubtful Accounts
 
      Year Ended      Beginning      Charged
      December 31,     Balance     to Expense    Write-offs     Balance
      -------------  -----------  ------------   ----------    ----------
     <S>             <C>          <C>            <C>           <C> 
          1997       $3,796,000    $3,483,000    ($376,000)    $6,903,000
          1996        5,026,000      (630,000)    (600,000)     3,796,000
          1995        4,187,000     1,164,000     (325,000)     5,026,000
</TABLE>
                                      14

<PAGE>
 
                                                                      EXHIBIT 11



                             COMPUTATION OF SHARES
                               USED IN COMPUTING
                          DILUTED EARNINGS PER SHARE

<TABLE>
<CAPTION>
                                                       Year Ended December 31,
                                                1997            1996            1995
                                         ------------------------------------------------
<S>                                      <C>                  <C>             <C>
Diluted:                            
                                    
Weighted Average Shares Outstanding          52,009,000      50,993,000      49,348,000
Common Stock Equivalents                      1,519,000       1,053,000              --*
                                         ------------------------------------------------
                                    
Shares Used                                  53,528,000      52,046,000      49,348,000*
                                         ================================================
</TABLE> 
 
 
*  The Company reported a net loss in 1995, therefore the impact of common stock
   equivalents is anti-dilutive.


<PAGE>
 
                                                                      EXHIBIT 13



                              1997 ANNUAL REPORT
                         FISERV, INC. AND SUBSIDIARIES

                                        
<PAGE>
- ---------
FINANCIAL
- ---------

  CONTENTS/97/
- -------------------------------------------------------------------------------


Consolidated Statements of Operations                             24
 ....................................................................
Consolidated Balance Sheets                                       25
 ....................................................................
Consolidated Statements of Changes in Shareholders' Equity        26
 ....................................................................
Consolidated Statements of Cash Flows                             27
 ....................................................................
Notes to Consolidated Financial Statements                        28
 ....................................................................
Management's Discussion and Analysis                              35
 ....................................................................
Quarterly Financial Information                                   39
 ....................................................................
Independent Auditors' Report                                      40
 ....................................................................
Management's Statement of Responsibility                          40
 ....................................................................

                                                                              23

<PAGE>

CONSOLIDATED STATEMENTS OF OPERATIONS

<TABLE>
<CAPTION>

(In thousands, except per share data)
Year ended December 31,                             1997           1996           1995
<S>                                               <C>            <C>            <C>
- -----------------------------------------------------------------------------------------
REVENUES                                          $974,432       $879,449       $769,104
- -----------------------------------------------------------------------------------------
COST OF REVENUES:
Salaries, commissions and payroll
  related costs                                    454,850        394,932        351,180
Data processing expenses, rentals and
  telecommunication costs                          100,601         97,721        100,908
Other operating expenses                           189,982        164,003        141,100
Depreciation and amortization of
  property and equipment                            49,119         44,120         40,486
Purchased incomplete software
  technology                                                                     172,970
Amortization of intangible assets                   14,067         21,391         26,166
Amortization (capitalization) of internally
  generated computer software -- net                    36          3,732         (6,382)
- -----------------------------------------------------------------------------------------
TOTAL                                              808,655        725,899        826,428
- -----------------------------------------------------------------------------------------
OPERATING INCOME (LOSS)                            165,777        153,550        (57,324)
Interest expense -- net                             11,878         19,088         18,822
- -----------------------------------------------------------------------------------------
INCOME (LOSS) BEFORE INCOME TAXES                  153,899        134,462        (76,146)
Income tax provision (credit)                       63,099         54,754        (30,220)
- -----------------------------------------------------------------------------------------
NET INCOME (LOSS)                                 $ 90,800       $ 79,708       $(45,926)
- -----------------------------------------------------------------------------------------
NET INCOME (LOSS) PER SHARE:
  Basic                                           $   1.75       $   1.56       $  (0.93)
- -----------------------------------------------------------------------------------------
  Diluted                                         $   1.70       $   1.53       $  (0.93)
- -----------------------------------------------------------------------------------------
SHARES USED IN COMPUTING NET INCOME
PER SHARE:
  Basic                                             52,009         50,993         49,348
- -----------------------------------------------------------------------------------------
  Diluted                                           53,528         52,046         49,348
- -----------------------------------------------------------------------------------------
</TABLE>

See notes to consolidated financial statement.


                                      24
<PAGE>
CONSOLIDATED BALANCE SHEETS


<TABLE>
<CAPTION>
(In thousands)
December 31,                                                            1997                  1996
<S>                                                               <C>                   <C>
- --------------------------------------------------------------------------------------------------
ASSETS
Cash and cash equivalents                                         $   89,377            $  101,282
Accounts receivable                                                  197,771               160,747
Securities processing receivables                                  1,386,169               729,354
Prepaid expenses and other assets                                     91,278                64,410
Trust account investments                                          1,082,740               970,553
Other investments                                                    125,999                72,952
Deferred income taxes                                                 35,233                34,144
Property and equipment--Net                                          149,055               148,413
Internally generated computer software--Net                           73,163                70,487
Identifiable intangible assets relating
  to acquisitions--Net                                                50,426                54,548
Goodwill--Net                                                        355,280               292,089
- --------------------------------------------------------------------------------------------------
TOTAL                                                             $3,636,491            $2,698,979
- --------------------------------------------------------------------------------------------------
LIABILITIES AND SHAREHOLDERS' EQUITY
Accounts payable                                                  $   53,828            $   43,486
Securities processing payables                                     1,184,277               636,215
Short-term borrowings                                                 94,975                33,200
Accrued expenses                                                     123,380                80,866
Accrued income taxes                                                   8,436                 9,808
Deferred revenues                                                     67,569                46,089
Trust account deposits                                             1,082,740               970,553
Long-term debt                                                       252,031               272,864
- --------------------------------------------------------------------------------------------------
TOTAL LIABILITIES                                                  2,867,236             2,093,081
COMMITMENTS AND CONTINGENCIES
SHAREHOLDERS' EQUITY:
Common stock outstanding, 53,925,000 and
 51,032,000 shares, respectively                                         539                   510
Additional paid-in capital                                           427,785               352,916
Unrealized gain on investments                                        16,442                18,621
Accumulated earnings                                                 324,489               233,851
- --------------------------------------------------------------------------------------------------
TOTAL SHAREHOLDERS' EQUITY                                           769,255               605,898
- --------------------------------------------------------------------------------------------------
TOTAL                                                             $3,636,491            $2,698,979
- --------------------------------------------------------------------------------------------------


See notes to consolidated financial statements.


</TABLE>

                                      25
<PAGE>

<TABLE>
<CAPTION>

CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY

(in thousands)
Year ended December 31,                                 1997          1996        1995
- --------------------------------------------------------------------------------------

<S>                                                   <C>           <C>         <C>
SHARES ISSUED--150,000,000 AUTHORIZED:
  Balance at beginning of year                        51,032        50,571      45,722
  Shares issued under stock plans--net                   585           327         274
  Shares issued for acquired companies                 2,308           134       4,575
 ......................................................................................
  Balance at end of year                              53,925        51,032      50,571
- --------------------------------------------------------------------------------------

COMMON STOCK--PAR VALUE $.01 PER SHARE:
  Balance at beginning of year                      $    510      $    506    $    457
  Shares issued under stock plans--net                     6             3           3
  Shares issued for acquired companies                    23             1          46
 ......................................................................................
  Balance at end of year                                 539           510         506
 ......................................................................................

CAPITAL IN EXCESS OF PAR VALUE:
  Balance at beginning of year                       352,916       345,448     214,396
  Shares issued under stock plans--net                10,034         4,893         670
  Income tax reduction arising from the
    exercise of employee stock options                 5,000         2,000       2,400
  Shares issued for acquired companies                59,835           575     127,982
 ......................................................................................
  Balance at end of year                             427,785       352,916     345,448
 ......................................................................................
UNREALIZED GAIN ON INVESTMENTS                        16,442        18,621      15,268
 ......................................................................................
ACCUMULATED EARNINGS:
  Balance at beginning of year                       233,851       153,644     199,482
  Net income (loss)                                   90,800        79,708     (45,926)
  Foreign currency translation adjustment               (162)          499          88
 ......................................................................................
  Balance at end of year                             324,489       233,851     153,644
 ......................................................................................
TOTAL SHAREHOLDERS' EQUITY                          $769,255      $605,898    $514,866
- --------------------------------------------------------------------------------------


See notes to consolidated financial statements.

</TABLE>
<PAGE>


<TABLE>
<CAPTION>

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)
Year ended December 31,                                 1997          1996       1995
- -------------------------------------------------------------------------------------

<S>                                                  <C>           <C>       <C>        
CASH FLOWS FROM OPERATING ACTIVITIES:

Net income (loss)                                  $  90,800     $  79,708  $ (45,926)
Adjustments to reconcile net income (loss) to
 net cash provided by operating activities:
 Deferred income taxes                                 4,234         2,225    (59,085)
 Depreciation and amortization of
  property and equipment                              49,119        44,120     40,486
 Amortization of intangible assets                    14,067        21,391     26,166
 Charge for incomplete software technology                                    172,970
 Amortization (capitalization) of internally
  generated computer software -- net                      36         3,732     (6,382)
 .....................................................................................
                                                     158,256       151,176    128,229
 Cash provided (used) by changes in assets
  and liabilities, net of effects from
  acquisitions of businesses:
  Accounts receivable                                (19,191)       (4,881)   (10,014)
  Securities processing receivables/payables -- net   (5,948)       (3,660)    29,935
  Prepaid expenses and other assets                   (7,073)        8,252    (26,616)
  Accounts payable and accrued expenses               23,681         8,034        399
  Deferred revenues                                   17,313         5,232      9,283
  Accrued income taxes                                 2,520         5,961      5,756
 .....................................................................................
Net cash provided by operating activities            169,558       170,114    136,972
 .....................................................................................

CASH FLOWS FROM INVESTING ACTIVITIES:
 Capital expenditures                                (39,765)      (39,450)   (46,322)
 Payment for acquisition of businesses,
  net of cash acquired                               (65,017)       (8,025)  (261,417)
 Investments                                        (167,812)     (133,979)   225,728
 Due on sale of investments                                         97,446    (97,446)
 .....................................................................................
Net cash used by investing activities               (272,594)      (84,008)  (179,457)
 .....................................................................................

CASH FLOWS FROM FINANCING ACTIVITIES:
 Repayment of short-term obligations -- net           (7,900)       (8,700)   (50,600)
 Proceeds from borrowings on long-term obligations    18,120         6,000    252,977
 Repayment of long-term obligations                  (41,316)     (116,940)   (21,733)
 Issuance of common stock                             10,040         4,896        638
 Trust account deposits                              112,187        53,364   (118,028)
 .....................................................................................
Net cash provided (used) by financing activities      91,131       (61,380)    63,254
 .....................................................................................
Change in cash and cash equivalents                  (11,905)       24,726     20,769
Beginning balance                                    101,282        76,556     55,787
 .....................................................................................
Ending balance                                     $  89,377     $ 101,282  $  76,556
- -------------------------------------------------------------------------------------

See notes to consolidated financial statements.

</TABLE>
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
For the years ending December 31, 1997, 1996 and 1995


NOTE 1. Summary of Significant Accounting Policies


DESCRIPTION OF THE BUSINESS

The Company is a leading independent provider of financial data processing
systems and related information management services and products to banks,
credit unions, mortgage banks, savings institutions and other financial
intermediaries.


PRINCIPLES OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company and
its wholly-owned subsidiaries. All significant intercompany transactions and
balances have been eliminated in consolidation. In connection with the
acquisition of Hanifen, Imhoff Holdings, Inc., referred to in Note 2, the
Company filed a Form 8-K, dated October 24, 1997, with the Securities and
Exchange Commission in which financial statements and other financial
information previously presented in its 1996 Annual Report to Shareholders were
restated to include, on a pooling of interests basis, the financial position and
results of operations of BHC Financial, Inc. acquired in May 1997 for
approximately 5,684,000 shares. The accompanying financial statements for 1996
and 1995 have been similarly restated.


CASH AND CASH EQUIVALENTS

Cash and cash equivalents comprise cash and investments with original maturities
of 90 days or less.


PREPAID EXPENSES AND OTHER ASSETS

Prepaid expenses and other assets at December 31, 1997 and 1996 include
$10,526,000 and $12,013,000, respectively, relating to long-term contracts, the
profit from which is being recognized ratably over the periods to be benefited.


USE OF ESTIMATES
The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenues and expenses during the reporting period.
Actual results could differ from those estimates.


FAIR VALUES

The carrying amounts of cash and cash equivalents, accounts receivable and
payable, securities processing receivables and payables, short and long-term
borrowings approximated fair value as of December 31, 1997 and 1996.


SECURITIES PROCESSING RECEIVABLES AND PAYABLES

The Company's security processing subsidiaries had receivables from and payables
to brokers or dealers and clearing organizations related to the following at
December 31, 1997 and 1996 (in thousands):

<TABLE> 
<CAPTION> 
                                                        1997          1996
- --------------------------------------------------------------------------
<S>                                              <C>            <C> 
RECEIVABLES:                                                                
Securities failed to deliver                      $   22,280     $  10,679
Securities borrowed                                  495,834       207,173
Receivable from customers                            833,348       493,635
Other                                                 34,707        17,867
 ..........................................................................
Total                                             $1,386,169     $ 729,354
==========================================================================
PAYABLES:

Securities failed to receive                      $   32,091     $   5,923
Securities loaned                                    567,253       219,530
Payable to customers                                 488,404       366,421
Other                                                 96,529        44,341
 ..........................................................................
Total                                             $1,184,277     $ 636,215
==========================================================================
</TABLE> 

Securities borrowed and loaned represent deposits made to or received from other
broker-dealers. Receivable from and payable to customers represent amounts due
on cash and margin transactions.


SHORT-TERM BORROWINGS

The Company's security processing subsidiaries had short-term bank loans payable
of $94,975,000 and $33,200,000 as of December 31, 1997 and 1996, respectively,
which bear interest at the respective bank's call rate and were collateralized
by customers' margin account securities.


TRUST ACCOUNT DEPOSITS AND INVESTMENT SECURITIES

The Company's trust administration subsidiaries accept money market deposits
from trust customers and invest the funds in securities. Such amounts due trust
depositors represent the primary source of funds for the Company's investment
securities and amounted to $1,082,740,000 and $970,553,000 in 1997 and 1996,
respectively. The related investment securities, including amounts representing
Company funds, comprised the following at December 31, 1997 and 1996:
           
              

28                                                 Fiserv. Inc. and subsidiaries
<PAGE>
<TABLE>
(In thousands)                                                 Principal                Carrying                Market
1997                                                              Amount                   Value                 Value
- ----------------------------------------------------------------------------------------------------------------------
<S>                                                           <C>                     <C>                   <C> 
U. S. Government and government agency obligations            $  671,384              $  682,218            $  686,765
Corporate bonds                                                   18,326                  18,371                18,364
Repurchase agreements                                             95,227                  95,227                95,227
Other fixed income obligations                                   371,514                 370,714               371,840
 ......................................................................................................................
TOTAL                                                         $1,156,451               1,166,530            $1,172,196
 ......................................................................................................................
Less amounts representing Company funds:
  Included in cash and cash equivalents                                                   22,985
  Included in other investments                                                           60,805
 ......................................................................................................................
Trust account investments                                                             $1,082,740
- ----------------------------------------------------------------------------------------------------------------------
1996
- ----------------------------------------------------------------------------------------------------------------------
U. S. Government and government agency obligations            $  684,963              $  695,955            $  695,048
Corporate bonds                                                   31,172                  31,337                31,374
Repurchase agreements                                             41,888                  41,888                41,888
Other fixed income obligations                                   263,878                 262,293               261,939
 ......................................................................................................................
TOTAL                                                         $1,021,901               1,031,473            $1,030,249
 ......................................................................................................................
Less amounts representing Company funds:
  Included in cash and cash equivalents                                                   41,888
  Included in other investments                                                           19,032
 ......................................................................................................................
Trust account investments                                                             $  970,553
 ......................................................................................................................
Substantially all of the investments have contractual maturities of one year or less except for government agency
and certain fixed income obligations which have an average duration of approximately two years and four months.

PROPERTY AND EQUIPMENT
Property and equipment are stated at cost.  Depreciation and amortization are computed using primarily the
straight-line method over the estimated useful lives of the assets, ranging from three to 40 years:

(In thousands)
December 31,                                                                                1997                  1996
- ----------------------------------------------------------------------------------------------------------------------
Data processing equipment                                                             $  197,422            $  167,974
Purchased software                                                                        58,161                47,833
Buildings and leasehold improvements                                                      56,307                52,329
Furniture and equipment                                                                   58,279                49,526
 ......................................................................................................................
                                                                                         370,169               317,662
Less accumulated depreciation and amortization                                           221,114               169,249
 ......................................................................................................................
TOTAL                                                                                 $  149,055            $  148,413
- ----------------------------------------------------------------------------------------------------------------------
</TABLE>

Fiserv, Inc. and subsidiaries                                                 29
<PAGE>
               
Internally Generated Computer Software

Certain costs incurred to develop new software and enhance existing software are
capitalized and amortized over the expected useful life of the product,
generally five years. Activity during the three years ended December 31, 1997
was as follows:

(In thousands)                  1997          1996           1995
=================================================================
Beginning balance            $70,487      $ 73,863        $67,820

Capitalized costs             25,011        26,366         26,041

Acquisitions--net              2,712           356
- -----------------------------------------------------------------
                              98,210       100,585         93,861

Less amortization             25,047        30,098         19,998
- -----------------------------------------------------------------

Ending balance               $73,163      $ 70,487        $73,863
=================================================================

During the fourth quarters of 1997 and 1996, the Company recorded charges of
$3,207,000 and $5,443,000, respectively, relating to the accelerated
amortization of software resulting from the planned consolidation of certain
product lines. Routine maintenance of software products, design costs, Year 2000
costs and development costs incurred prior to establishment of a product's
technological feasibility are expensed as incurred.


INTANGIBLE ASSETS

Intangible assets relate to acquisitions and consist of the following at 
December 31:

(In thousands)                                1997           1996
=================================================================
Computer software acquired                $ 30,205       $ 29,326

Other                                       65,035         71,155
- -----------------------------------------------------------------  
                                            95,240        100,481

Less accumulated amortization               44,814         45,933
- -----------------------------------------------------------------  
TOTAL                                     $ 50,426       $ 54,548
=================================================================
Goodwill                                  $387,750       $317,077

Less accumulated amortization               32,470         24,988
- -----------------------------------------------------------------  
TOTAL                                     $355,280       $292,089
=================================================================

Except as noted below, the cost allocated to computer software acquired in
business acquisitions is being amortized on a straight-line basis over its
expected useful life (generally five years or less). Other intangible assets
comprise primarily contract rights, customer bases, trademarks and non-
competition agreements applicable to business acquisitions. These assets are
being amortized using the straight-line method over their estimated useful
lives, ranging from five to 35 years. The excess of the purchase price
over the estimated fair value of tangible and identifiable intangible assets
acquired has been recorded as goodwill and is being amortized over 40 years. The
Company periodically reviews goodwill and other long-lived assets to assess
recoverability, and impairments would be recognized in operating results if a
permanent diminution in value were to occur. In connection with the acquisition
in 1995 of Information Technology, Inc. (ITI) referred to in Note 2 below, the
allocation of the purchase price to the various classes of assets was determined
on the basis of an opinion expressed by a nationally recognized independent
appraisal firm. Values determined for incomplete software have been expensed and
values for completed software have been amortized utilizing accelerated methods.


INCOME TAXES

The consolidated financial statements are prepared on the accrual method of
accounting. Deferred income taxes are provided for temporary differences between
the Company's income for accounting and tax purposes.


REVENUE RECOGNITION

Revenues result primarily from the sale of data processing services to financial
institutions, software sales and administration of self-directed retirement
plans. Such revenues are recognized as the related services are provided.
Revenues include investment income of $63,620,000, $49,237,000, and $45,648,000,
net of direct credits to customer accounts of $46,006,000, $40,686,000, and
$43,191,000 in 1997, 1996 and 1995, respectively. Deferred revenues consist
primarily of advance billings for services and are recognized as revenue when
the services are provided.


INCOME PER SHARE

Basic income per share is computed using the weighted average number of common
shares outstanding during the periods. Diluted income per share is computed
using the weighted average number of common and dilutive common equivalent
shares outstanding during the periods. Income per share for 1996 and 1995 has
been restated to comply with Statement of Financial Accounting Standards No.
128, "Earnings per Share".


SUPPLEMENTAL CASH FLOW INFORMATION

(In thousands)                  1997          1996           1995
=================================================================
Interest paid               $ 17,358       $22,942        $21,184
Income taxes paid             58,643        45,308         19,556
Liabilities assumed in 
 acquisitions of businesses  197,235         1,596         49,279
=================================================================


30                                                 Fiserv, Inc. and subsidiaries
<PAGE>

<TABLE> 
<CAPTION> 

NOTE 2    Acquisitions and Capital Transactions

Acquisitions

During 1997, 1996 and 1995 the Company completed the following acquisitions:

                                                Month
Company                                         Acquired    Type of Business                     Consideration
- ----------------------------------------------------------------------------------------------------------------
1997:

<S>                                             <C>         <C> 
AdminaStar Communications                       Apr.        Laser print and mailing services     Cash for stock
Interactive Planning Systems                    May         Financial processing systems         Stock for stock
BHC Financial, Inc.                             May         Securities processing and            Stock for stock
                                                            support services
Florida Infomanagement Services,
 Inc. (FIS, Inc.)                               Sep.        Data processing and software         Cash for stock
                                                            sales
Stephens Inc., clearing brokerage
 operations                                     Sep.        Securities processing services       Cash for assets
Emerald Publications                            Oct.        Financial seminars and training      Stock for stock
Central Service Corp.                           Oct.        Data processing                      Cash for stock
Savoy Discount Brokerage                        Oct.        Securities processing services       Cash for stock
Hanifen, Imhoff Holdings, Inc.                  Dec.        Clearing services                    Cash and stock
                                                                                                 for stock
 ................................................................................................................

1996:                                                                                            

UniFi, Inc.                                     Jan.        Software and services                Cash for stock
Bankers Pension Services, Inc.                  Nov.        Retirement plan administrators       Stock for stock
 ................................................................................................................

1995:

Integrated Business Systems                     Jan.        Forms                                Cash for stock
BankLink, Inc.                                  Feb.        Cash management                      Cash for stock
Information Technology, Inc.                    May         Financial processing systems         Cash and stock
                                                                                                 for stock
Lincoln Holdings, Inc.                          Aug.        Retirement plan administrators       Stock for stock
SRS, Inc.                                       Sep.        Data processing                      Cash for stock
Document Management Services                    Sep.        Item processing                      Cash for assets
 Division of ALLTEL Financial Information
 Services, Inc.
Financial Information Trust                     Nov.        Data processing                      Cash for stock
Outsource Technology L. C.                      Nov.        Data processing                      Cash for stock
- ----------------------------------------------------------------------------------------------------------------
</TABLE> 


Generally, the acquisitions were accounted for as purchases and, accordingly,
the operations of the acquired companies are included in the consolidated
financial statements since their respective dates of acquisition as set forth
above. Certain of the acquisitions were accounted for as poolings of interests.
However, except for the acquisitions of Lincoln Holdings, Inc. (LHI) and BHC
Financial, Inc. (BHC), prior year financial statements were not restated due to
immateriality. Results of operations of BHC and LHI have been included with
those of the Company for all periods presented. The clearing operations of
Hanifen, Imhoff Holdings, Inc. (HIH) were acquired as of the close of business
December 31, 1997 and, accordingly, the accompanying financial statements
include the balance sheet accounts of HIH as of that date but no operations for
the year then ended. Pro forma information including the results of operations
of HIH has not been presented due to lack of materiality. The acquisition of HIH
was consummated for a consideration of approximately $110 million comprising
approximately 1,185,000 shares of common stock of the Company and $52 million
cash. In connection with certain acquisitions consummated during 1997, the
Company issued approximately 1,123,000 unregistered shares of its common stock.
The Company relied upon the exemption provided in Section 4(2) of the Securities
Act of 1933 and Rule 505 of Regulation D, based upon the number of shareholders
of the respective companies and the aggregate value of the transactions. No
underwriter was involved in the transactions and no commission was paid.

Fiserv, Inc. and subsidiaries                                                 31
 
<PAGE>
 
The acquisition of ITI was consummated for a consideration of approximately $377
million comprising approximately 4,574,000 shares of common stock of the Company
and $249 million cash, including acquisition costs. Approximately 903,000 shares
of common stock of the Company were issued in the acquisition of LHI. Net income
of the Company for 1995 was determined after a pretax charge of $182.9 million
relating to the writeoff of incomplete software technology and accelerated
amortization of completed software relating to the acquisition of ITI.
Accordingly, net income was reduced in 1995 by $109.6 million.

Stock Option Plan

The Company's Stock Option Plan provides for the granting to its employees and
directors of either incentive or non-qualified options to purchase shares of the
Company's common stock for a price not less than 100% of the fair value of the
shares at the date of grant. In general, 20% of the shares awarded under the
Plan may be purchased annually and expire, generally, five to 10 years from the
date of the award. Activity under the current and prior plans during 1995, 1996
and 1997 is summarized as follows:

<TABLE> 
<CAPTION> 
                                                   SHARES     
                                           -----------------------                          WEIGHTED
                                                              NON-            PRICE          AVERAGE
                                           INCENTIVE     QUALIFIED            RANGE   EXERCISE PRICE
- ----------------------------------------------------------------------------------------------------
<S>                                        <C>           <C>           <C>            <C> 
Outstanding, December 31, 1994                30,420     2,471,827     $ 1.63-22.50           $15.02 
Granted                                                    440,434      21.50-27.50            21.99 
Forfeited                                                 (115,493)      1.63-27.50            19.81 
Exercised                                    (10,140)     (413,588)      1.63-21.81             9.95 
- ------------------------------------------------------------------
Outstanding, December 31, 1995                20,280     2,383,180       1.63-27.50            16.87
Granted                                                    617,354      26.50-36.75            29.45 
Forfeited                                                  (89,147)     11.48-30.50            20.12  
Exercised                                    (18,590)     (309,977)      1.63-30.50            15.56 
- ------------------------------------------------------------------
Outstanding, December 31, 1996                 1,690     2,601,410       5.77-36.75            19.89 
Assumed from BHC                                           562,284       7.30-31.50            17.75 
Granted                                                    689,403      36.00-49.00            37.98 
Forfeited                                                  (51,034)      6.21-36.00            28.75 
Exercised                                     (1,690)     (640,365)      5.77-36.00            19.57 
- ------------------------------------------------------------------
Outstanding, December 31, 1997                     0     3,161,698       6.21-49.00            23.35 
- ------------------------------------------------------------------
Shares exercisable, December 31, 1997              0     2,246,186                             
- ----------------------------------------------------------------------------------------------------
</TABLE> 
Options outstanding include 113,482 and 64,845 shares granted in 1996 and 1997
at $29.88 and $36.44 a share, respectively, under a stock purchase plan
requiring exercise within 30 days after a two-year period beginning on the date
of grant.

At December 31, 1997, options to purchase 3,190,000 shares were available for
grant under the Plan. The Company has accounted for its stock-based compensation
plans in accordance with the provisions of APB Opinion 25. Accordingly, the
Company did not record any compensation expense in the accompanying financial
statements for its stock-based compensation plans. Had compensation expense been
recognized consistent with FASB Statement 123 ("Accounting for Stock-Based
Compensation"), the Company's net income would have been reduced by
approximately $2,200,000 and $981,000 in 1997 and 1996, respectively. Earnings
per share-diluted would have been reduced by $.04 and $.02 in 1997 and 1996,
respectively. The assumptions used to estimate compensation expense were:
expected volatility of 18.3%, risk-free interest rate of 6.5% and expected
option lives of five years.

32                                                 Fiserv, Inc. and subsidiaries
<PAGE>

NOTE 3  Long-Term Debt


The Company has available a $225,000,000 unsecured line of credit and commercial
paper facility with a group of banks, maturing in 2000, of which $113,572,000
was in use at December 31, 1997 at an average rate of 6.26%. The loan agreements
covering the Company's long-term borrowings contain certain restrictive
covenants including, among other things, the maintenance of minimum net worth
and various operating ratios with which the Company was in compliance at
December 31, 1997. A facility fee ranging from .1% to .2% per annum is required
on the entire bank line regardless of usage. The facility is reduced to
$210,000,000 and $150,000,000, respectively, on May 17, 1998 and 1999 and
expires on May 17, 2000.

Long-term debt outstanding at the respective year-ends comprised the following:

<TABLE>
<CAPTION>

(In thousands)
December 31,                               1997                     1996        
- --------------------------------------------------------------------------------
<S>                                     <C>                      <C>   
9.45% senior notes                                                                  
   payable, due 1998-2000               $12,857                  $17,143      
9.75% senior notes                                                                 
   payable, due 1998-2001                10,000                   12,500      
8.00% senior notes                                                                 
   payable, due 1999-2005                90,000                   90,000      
Bank notes and                                                                
   commercial paper                     136,585                  151,859      
Other obligations                         2,589                    1,362      
 ................................................................................
TOTAL                                  $252,031                 $272,864      
- --------------------------------------------------------------------------------
</TABLE> 

Annual principal payments required under the terms of the long-term agreements
were as follows at December 31, 1997:
<TABLE> 
<CAPTION> 

(In thousands)  
Year               
- ------------------------------------------- 
<S>                                 <C>  
1998                               $  8,783
1999                                 21,414
2000                                149,668
2001                                 16,308
2002                                 13,714
Thereafter                           42,144
 ...........................................
TOTAL                              $252,031
- -------------------------------------------
</TABLE> 


Interest expense with respect to long-term debt amounted to $16,964,000,
$22,431,000 and $22,006,000 in 1997, 1996 and 1995, respectively. 

NOTE 4  Income Taxes 

A reconciliation of recorded income tax expense with income tax computed
at the statutory federal tax rates follows:

<TABLE> 
<CAPTION>


(In thousands)                                                         1997                  1996                 1995
- -----------------------------------------------------------------------------------------------------------------------
<S>                                                              <C>                      <C>                <C> 
Statutory federal tax rate                                              35%                   35%                  35%
Tax computed at
     statutory rate                                                 $53,865               $47,062            $(26,651)
State income taxes
     net of federal effect                                            5,995                 5,093              (4,877)
Non-deductible
     amortization                                                     1,408                 1,504               1,239
Other                                                                 1,831                 1,095                  69
 .......................................................................................................................
TOTAL                                                               $63,099               $54,754            $(30,220)
- -----------------------------------------------------------------------------------------------------------------------
</TABLE> 

The provision for income taxes consisted of the following:

<TABLE> 
<CAPTION> 

(In thousands)                                                         1997                  1996                1995
- ----------------------------------------------------------------------------------------------------------------------
<S>                                                                 <C>                   <C>                 <C> 
Currently payable                                                   $53,865               $50,068             $26,551
Tax reduction credited
     to capital in excess                                            
     of par value                                                     5,000                 2,000               2,400   
Deferred                                                              4,234                 2,686             (59,171)
 ......................................................................................................................
TOTAL                                                               $63,099               $54,754            $(30,220)
- ----------------------------------------------------------------------------------------------------------------------
</TABLE> 

The approximate tax effects of temporary differences at December 31, 1997 and
1996 were as follows:
<TABLE> 
<CAPTION> 

(In thousands)                                                                              1997                 1996
- ------------------------------------------------------------------------------------------------------------------------
<S>                                                                                      <C>                   <C> 
Allowance for doubtful accounts                                                          $ 2,027              $ 1,529
Accrued expenses not
     currently deductible                                                                 16,835                7,649
Deferred revenues                                                                          8,688                9,815
Other                                                                                        230                 (232)
Net operating loss and
     credit carryforwards                                                                  2,295                3,871
Deferred costs                                                                            (4,314)              (4,963)
Internally generated capitalized software                                                (29,999)             (28,900)
Excess of tax over book
     depreciation and amortization                                                        (5,992)              (3,185)
Purchased incomplete
     software technology                                                                  56,888               61,500
Unrealized gain on investments                                                           (11,425)             (12,940)
 ......................................................................................................................
TOTAL                                                                                    $35,233              $34,144
- ----------------------------------------------------------------------------------------------------------------------
</TABLE> 

The net operating loss and tax credit carryforwards have expiration dates
ranging from 1998 through 2010.

Fiserv, Inc. and subsidiaries                                                 33


<PAGE>
 

NOTE 5. Employee Benefit Programs

The Company and its subsidiaries have contributory savings plans covering
substantially all employees, under which eligible participants may elect to
contribute a specified percentage of their salaries, subject to certain
limitations. The Company makes matching contributions, subject to certain
limitations, and also makes discretionary contributions based upon the
attainment of certain profit goals. Company contributions vest at the rate of
20% for each year of service. Contributions charged to operations under these
plans approximated $14,383,000, $10,074,000 and $8,144,000 in 1997, 1996 and
1995, respectively.


NOTE 6. Leases, Other Commitments and Contingencies

LEASES

Future minimum rental payments, as of December 31, 1997, on various operating
leases for office facilities and equipment were due as follows:

<TABLE> 
<CAPTION> 
(In thousands)
Year          
- --------------------------------------------------------------------------------
<S>                                                                   <C> 
1998                                                                    $47,509
1999                                                                     36,817
2000                                                                     29,436
2001                                                                     20,789
2002                                                                     14,957
Thereafter                                                               23,311
 ................................................................................
TOTAL                                                                  $172,819
- --------------------------------------------------------------------------------
</TABLE>
                                                          
Rent expense applicable to all operating leases was approximately $55,515,000,
$52,638,000 and $51,144,000 in 1997, 1996 and 1995, respectively.

OTHER COMMITMENTS AND CONTINGENCIES

The Company's trust administration subsidiaries had fiduciary responsibility for
the administration of approximately $20 billion in trust funds as of December
31, 1997. With the exception of the trust account investments discussed in Note
1, such amounts are not included in the accompanying balance sheets.

The Company's securities processing subsidiaries are subject to the Uniform Net
Capital Rule of the Securities and Exchange Commission. At December 31, 1997,
the aggregate net capital of such subsidiaries was $100,847,000, exceeding the
net capital requirement by $83,180,000.

In the normal course of business, the Company and its subsidiaries are named as
defendants in various lawsuits in which claims are asserted against the Company.
In the opinion of management, the liabilities, if any, which may ultimately
result from such lawsuits are not expected to have a material adverse effect on
the financial statements of the Company.





34                                                 Fiserv, Inc. and subsidiaries

<PAGE>

MANAGEMENT'S DISCUSSION & ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS

RESULTS OF OPERATIONS

The following table sets forth, for the periods indicated, the relative
percentage which certain items in the Company's consolidated statements of
income bear to revenues and the percentage change in those items from period to
period. The table is based upon the accompanying supplemental schedule which
excludes certain charges to 1995 operations associated with the acquisition of
Information Technology, Inc.

<TABLE>
<CAPTION>

                                                                        PERCENTAGE OF REVENUES         PERIOD TO PERIOD PERCENTAGE
                                                                        YEAR ENDED DECEMBER 31,            INCREASE (DECREASE)
                                                                       -----------------------------------------------------------
                                                                                                          1997 vs.      1996 vs.
                                                                        1997      1996     1995             1996          1995
                                                                       -----------------------------------------------------------
Revenues                                                               100.0%    100.0%    100.0%           10.8%         14.3%
- -------------------------------------------------------------------------------------------------
<S>                                                                    <C>       <C>       <C>            <C>           <C>
Cost of revenues:
Salaries, commissions and payroll related costs                         46.7      44.9      45.7            15.2          12.5
Data processing expenses, rentals and telecommunication costs           10.3      11.1      13.1             2.9          (3.2)
Other operating costs                                                   19.5      18.6      18.3            15.8          16.2
Depreciation and amortization of equipment and improvements              5.0       5.0       5.3            11.3           9.0
Amortization of intangible assets                                        1.5       2.4       2.1           (34.2)         31.7
Amortization (capitalization) of internally
  generated software--net                                                          0.4      (0.8)          (99.0)       (158.5)
 .................................................................................................
Total cost of revenues                                                  83.0      82.4      83.7            11.4          12.8
- -------------------------------------------------------------------------------------------------
Operating income                                                        17.0%     17.6%     16.3%            8.0          22.3
- -------------------------------------------------------------------------------------------------
Income before income taxes                                              15.8%     15.3%     13.9%           14.5          26.0
- -------------------------------------------------------------------------------------------------
Net income                                                               9.3%      9.1%      8.3%           13.9          25.1
- ------------------------------------------------------------------------------------------------------------------------------
</TABLE>
The following discussion is based upon the accompanying supplemental schedule
which excludes certain charges to 1995 operations associated with the
acquisition of Information Technology, Inc. aggregating $182.9 million.

Revenues increased $94,983,000 in 1997 and $110,345,000 in 1996. In both years,
approximately half of the growth resulted from the inclusion of revenues from
the date of purchase of acquired businesses as set forth in Note 2 to the
financial statements and the balance in each year from the net addition of new 
clients, growth in the transaction volume experienced by existing clients and 
price increases. The Company provides item processing services in the Canadian 
market through a joint venture with Canadian Imperial Bank of Commerce, the 
revenues from which are recorded on a fee basis. If the gross revenues from this
activity were recognized, revenues for the current year would have increased by 
approximately $205,000,000 or 23%.

Cost of revenues increased $82,756,000 in 1997 and $82,359,000 in 1996. As a 
percentage of revenues, cost of revenues increased .6% from 1996 to 1997 and 
decreased 1.3% from 1995 to 1996. 1996 revenues included a significant amount of
termination fees with no related costs incurred. The make up of cost of revenues
has also been significantly affected in both years by business acquisitions and 
by changes in the mix of the Company's business as sales of software and related
support activities, securities processing, item processing and electronic funds 
transfer operations have enjoyed an increasing percentage of total revenues.

A significant portion of the purchase price of the Company's acquisitions has 
been allocated to intangible assets, such as client contracts, computer 
software, non-competition agreements and goodwill, which are being amortized 
over time, generally three to 40 years. Amortization of these costs decreased 
$7,324,000 from 1996 to 1997 and increased $5,143,000 from 1995 to 1996. The 
change from an increase in 1996 to a decrease in 1997 resulted primarily from 
accelerated amortization applied to completed software acquired in the 
acquisition of ITI.

Capitalization of internally generated computer software is stated net of
amortization and decreased $3,696,000 in 1997 and $10,114,000 in 1996. Net
software capitalized approximated related amortization in 1997 and was more than
offset by amortization in 1996 due primarily to the accelerated amortization of
software in both years resulting from the planned consolidation of certain
product lines.

Operating income increased $12,227,000 in 1997 and $27,986,000 in 1996. As a
percentage of revenues, operating income decreased .6% in 1997 and increased
1.3% in 1996.

Fiserv, Inc. and subsidiaries                                                 35





<PAGE>
 
The effective income tax rate was 41% in 1997 and 1996 and 40% in 1995 (after
the restatement for BHC). The effective income tax rate for 1998 is expected to
remain at 41%.

The Company believes that it has an effective plan to address the Year 2000
issue and expects to incur charges approximating $15 million a year in each of
the next two years related to this issue. It is not anticipated that operating
income as a percentage of revenues will be materially impacted by these charges.

The Company's growth has been largely accomplished through the acquisition of
entities engaged in businesses which are complementary to its operations.
Management believes that a number of acquisition candidates are available which
would further enhance its competitive position and plans to pursue them
vigorously. Management is engaged in an ongoing program to reduce expenses
related to acquisitions by eliminating operating redundancies. The Company's
approach has been to move slowly in achieving this goal in order to minimize the
amount of disruption experienced by its clients and the potential loss of
clients due to this program.

CONSOLIDATED STATEMENTS OF INCOME SUPPLEMENTAL SCHEDULE
(Unaudited)
<TABLE>
<CAPTION>
(In thousands, except per share data)
Year ended December 31,                                     1997        1996        1995
- ----------------------------------------------------------------------------------------
<S>                                                    <C>         <C>         <C>
REVENUES                                               $ 974,432   $ 879,449   $ 769,104
 ........................................................................................
COST OF REVENUES:
Salaries, commissions and payroll
  related costs                                          454,850     394,932     351,180
Data processing expenses, rentals and
  telecommunication costs                                100,601      97,721     100,908
Other operating expenses                                 189,982     164,003     141,100
Depreciation and amortization of
  property and equipment                                  49,119      44,120      40,486
Amortization of intangible assets                         14,067      21,391      16,248
Amortization (capitalization) of internally
  generated computer software -- net                          36       3,732      (6,382)
 ........................................................................................
TOTAL                                                    808,655     725,899     643,540
 ........................................................................................
OPERATING INCOME                                         165,777     153,550     125,564
Interest expense -- net                                   11,878      19,088      18,822
 ........................................................................................
INCOME BEFORE INCOME TAXES                               153,899     134,462     106,742
Income tax provision                                      63,099      54,754      43,034
 ........................................................................................
NET INCOME                                             $  90,800   $  79,708   $  63,708
- ----------------------------------------------------------------------------------------
Net income per common share:
  Diluted                                              $    1.70   $    1.53   $    1.27
- ----------------------------------------------------------------------------------------
Shares used in computing net income per share:
  Diluted                                                 53,528      52,046      50,298
- ----------------------------------------------------------------------------------------
</TABLE>
Note: Supplemental information provided for comparative purposes. 1995 excludes
certain charges associated with the acquisition of Information Technology, Inc.
The charges related to the acquisition of Information Technology, Inc. (ITI) in
1995 are a pre-tax special, one-time, non-cash charge of $173 million to expense
the purchased ITI Premier II research and development and a pre-tax charge of
$9.9 million for the accelerated amortization of the completed ITI Premier I
software. The combined after-tax charge was $109.6 million ($2.18 per share-
diluted).

36                                                 Fiserv. Inc. and subsidiaries
<PAGE>

The following supplemental schedule presents the results of operations of the
Company for the periods presented as originally reported before restatement of
1996 and 1995 for BHC Financial, Inc. and before certain charges related to the
acquisition in 1995 of Information Technology, Inc.

<TABLE> 
<CAPTION> 

(In thousands, except per share data)
Year ended December 31,                                     1997                    1996                 1995
- -------------------------------------------------------------------------------------------------------------
<S>                                                     <C>                     <C>                  <C> 
REVENUES                                                $974,432                $798,268             $703,380
 .............................................................................................................
COST OF REVENUES:
Salaries, commissions and payroll
  related costs                                          454,850                 371,526              330,845
Data processing expenses, rentals and
  telecommunication costs                                100,601                  90,919               95,798
Other operating expenses                                 189,982                 145,230              125,498
Depreciation and amortization of
  property and equipment                                  49,119                  42,241               38,480
Amortization of intangible assets                         14,067                  20,983               15,962
Amortization (capitalization) of internally
  generated computer software--net                            36                   3,732               (6,382)
 .............................................................................................................
 TOTAL                                                   808,655                 674,631              600,201
 .............................................................................................................
OPERATING INCOME                                         165,777                 123,637              103,179
Interest expense--net                                     11,878                  19,088               18,822
 .............................................................................................................
INCOME BEFORE INCOME TAXES                               153,899                 104,549               84,357
Income tax provision                                      63,099                  42,865               34,586
 .............................................................................................................
NET INCOME                                              $ 90,800                $ 61,684             $ 49,771
- -------------------------------------------------------------------------------------------------------------
Net income per common share:
  Diluted                                               $   1.70                $   1.34             $   1.13
- -------------------------------------------------------------------------------------------------------------
Shares used in computing net income per share:
  Diluted                                                 53,528                  46,198               44,008
- -------------------------------------------------------------------------------------------------------------

LIQUIDITY AND CAPITAL RESOURCES
The following table summarizes the Company's primary sources of funds:

(In thousands)
Year Ended December 31,                                     1997                    1996                 1995
- -------------------------------------------------------------------------------------------------------------
Cash provided by operating activities before changes in
  securities processing receivables and payables--net   $175,506                $173,774             $107,037
Securities processing receivables and payables--net       (5,948)                 (3,660)              29,935
 .............................................................................................................
Cash provided by operating activities                    169,558                 170,114              136,972
Issuance of common stock--net                             10,040                   4,896                  638
Decrease (increase) in investments                       (55,625)                 16,831               10,254
Increase (decrease) in net borrowings                    (31,096)               (119,640)             180,644
 .............................................................................................................
TOTAL                                                   $ 92,877                 $72,201             $328,508
- -------------------------------------------------------------------------------------------------------------
</TABLE>
The Company has applied a significant portion of its cash flow from operations
to acquisitions and the reduction of long-term debt and invests the remainder in
short-term obligations until it is needed for further acquisitions or operating
purposes. 

The Company believes that its cash flow from operations together with other
available sources of funds will be adequate to meet its funding requirements. In
the event that the Company makes significant future acquisitions, however, it
may raise funds through additional borrowings or issuance of securities.

Fiserv, Inc. and subsidiaries                                                 37

<PAGE>
SELECTED FINANCIAL DATA

The following data, which has been materially affected by acquisitions, should
be read in conjunction with the financial statements and related notes thereto
included elsewhere in this Annual Report.

<TABLE>
<CAPTION>

(In thousands, except per share data)
Year Ended December 31,                     1997        1996         1995         1994        1993
- --------------------------------------------------------------------------------------------------
<S>                                     <C>         <C>          <C>          <C>         <C>

Revenues                              $  974,432  $  879,449   $  769,104   $  635,297  $  519,996
Income (loss) before income taxes        153,899     134,462      (76,146)      84,098      70,832
Income taxes (credit)                     63,099      54,754      (30,220)      33,067      27,107
Net income (loss)                         90,800      79,708      (45,926)      51,031      43,725
Net income (loss) per share:
  Basic                                    $1.75       $1.56       $(0.93)       $1.10       $0.98
 ..................................................................................................
  Diluted                                  $1.70       $1.53       $(0.93)       $1.08       $0.96
 ..................................................................................................
  As originally reported                   $1.70       $1.34        $1.13        $0.95       $0.80
 ..................................................................................................
Total assets                          $3,636,491  $2,698,979   $2,514,597   $2,204,832  $1,874,939
Long-term debt                           252,031     272,864      383,416      150,599     124,624
Shareholders' equity                     769,255     605,898      514,866      425,389     370,740
- --------------------------------------------------------------------------------------------------
</TABLE>

Note: The above information has been restated to recognize (1) a 3-for-2 stock
split effective in May 1993 and (2) the acquisitions of Lincoln Holdings, Inc.
in 1995 and of BHC Financial, Inc. in 1997 accounted for as poolings of
interests. The net income (loss) per share as originally reported is before
restatements due to poolings of interests and excludes the one-time after-tax
charges of $2.49 per share related to the acquisition in 1995 of Information
Technology, Inc.
<PAGE>

QUARTERLY FINANCIAL INFORMATION 
(Unaudited)

<TABLE>
<CAPTION>

(In thousands, except per share data)
                                                            Quarters
                                      --------------------------------------------
1997                                     First      Second       Third      Fourth       Total
- ----------------------------------------------------------------------------------------------
<S>                                   <C>         <C>         <C>         <C>         <C>
Revenues                              $228,319    $238,386    $238,255    $269,472    $974,432
 ..............................................................................................
Cost of revenues                       186,522     199,748     196,252     226,133     808,655
 ..............................................................................................
Operating income                        41,797      38,638      42,003      43,339     165,777
 ..............................................................................................
Income before income taxes              38,310      35,297      39,302      40,990     153,899
 ..............................................................................................
Income taxes                            15,707      14,472      16,114      16,806      63,099
 ..............................................................................................
Net income                            $ 22,603    $ 20,825    $ 23,188    $ 24,184    $ 90,800
 ..............................................................................................
Net income per share:
 ..............................................................................................
  Basic                                  $0.44       $0.40       $0.44       $0.46       $1.75
 ..............................................................................................
  Diluted                                $0.43       $0.39       $0.43       $0.45       $1.70
- ----------------------------------------------------------------------------------------------
</TABLE> 

<TABLE> 
<CAPTION> 

1996
- ----------------------------------------------------------------------------------------------
<S>                                   <C>         <C>         <C>         <C>         <C>
Revenues                              $215,059    $217,516    $215,332    $231,542    $879,449
 ..............................................................................................
Cost of revenues                       176,326     178,285     178,234     193,054     725,899
 ..............................................................................................
Operating income                        38,733      39,231      37,098      38,488     153,550
 ..............................................................................................
Income before income taxes              33,078      34,155      32,804      34,425     134,462
 ..............................................................................................
Income taxes                            13,445      13,957      13,335      14,017      54,754
 ..............................................................................................
Net income                            $ 19,633    $ 20,198    $ 19,469    $ 20,408    $ 79,708
 ..............................................................................................
Net income per share:
 ..............................................................................................
  Basic                                  $0.38       $0.40       $0.38       $0.40       $1.56
 ..............................................................................................
  Diluted                                $0.38       $0.39       $0.37       $0.39       $1.53
- ----------------------------------------------------------------------------------------------
</TABLE> 

The above information has been restated to recognize the acquisition in 1997 of
BHC Financial, Inc. accounted for on a pooling of interests basis.

MARKET PRICE INFORMATION

The following information relates to the closing price of the Company's $.01 par
value common stock, which is traded on the NASDAQ National Market tier of the
NASDAQ Stock Market under the symbol FISV.

<TABLE> 
<CAPTION> 

                         1997                     1996
Quarter Ended       High       Low           High         Low
- -----------------------------------------------------------------
<S>               <C>         <C>          <C>            <C> 
March 31          39          32 3/4       32             25 3/8
June 30           44 5/8      36 3/4       33 3/8         28 1/16
September 30      49 1/2      43 7/8       38 11/16       28 5/8
December 31       50 1/8      39 3/4       39 5/8         34
- -----------------------------------------------------------------
</TABLE> 

At December 31, 1997, the Company's common stock was held by 1,960 shareholders
of record. It is estimated that an additional 28,000 shareholders own the
Company's stock through nominee or street name accounts with brokers. The
closing sale price for the Company's stock on January 16, 1998 was $51.00 per
share.

The Company's present policy is to retain earnings to support future business
opportunities, rather than to pay dividends.

Fiserv, Inc. and subsidiaries
                                      39
<PAGE>

INDEPENDENT AUDITORS' REPORT

Shareholders and Directors of Fiserv, Inc.:

We have audited the accompanying consolidated balance sheets of Fiserv, Inc. and
subsidiaries as of December 31, 1997 and 1996 and the related consolidated
statements of operations, shareholders' equity and cash flows for each of the
three years in the period ended December 31, 1997. These financial statements
are the responsibility of the Company's management. Our responsibility is to
express an opinion on these financial statements based on our audits. We did not
audit the financial statements of BHC Financial, Inc. and subsidiaries as of
December 31, 1996 and for the two years ended December 31, 1996, and 1995, which
statements reflect total assets of $785,229,000 as of December 31, 1996 and
revenues of $81,181,000 and $65,724,000 for the respective years ended December
31, 1996 and 1995. Those financial statements were audited by other auditors
whose report has been furnished to us, and our opinion, insofar as it relates to
the amounts included for BHC Financial, Inc. and subsidiaries for such periods,
is based solely on the report of such other auditors.

We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits and the report of the other auditors provide a
reasonable basis for our opinion.

In our opinion, based on our audits and the report of the other auditors, such
consolidated financial statements present fairly, in all material respects, the
financial position of Fiserv, Inc. and subsidiaries at December 31, 1997 and
1996, and the results of their operations and their cash flows for each of the
three years in the period ended December 31, 1997, in conformity with generally
accepted accounting principles.


/s/ Deloitte & Touche LLP

Deloitte & Touche LLP
Milwaukee, Wisconsin
January 30, 1998



MANAGEMENT'S STATEMENT OF RESPONSIBILITY

The management of Fiserv, Inc. assumes responsibility for the integrity and
objectivity of the information appearing in the 1997 Annual Report. This
information was prepared in conformity with generally accepted accounting
principles and necessarily reflects the best estimates and judgment of
management.

To provide reasonable assurance that transactions authorized by management are
recorded and reported properly and that assets are safeguarded, the Company
maintains a system of internal controls. The concept of reasonable assurance
implies that the cost of such a system is weighed against the benefits to be
derived therefrom.

Deloitte & Touche LLP, certified public accountants, audit the financial
statements of the Company in accordance with generally accepted auditing
standards. Their audit includes a review of the internal control system, and
improvements are made to the system based upon their recommendations.

The Audit Committee ensures that management and the independent auditors are
properly discharging their financial reporting responsibilities. In performing
this function, the Committee meets with management and the independent auditors
throughout the year. Additional access to the Committee is provided to Deloitte
& Touche LLP on an unrestricted basis, allowing discussion of audit results and
opinions on the adequacy of internal accounting controls and the quality of
financial reporting.


/s/ George D. Dalton

George D. Dalton
Chairman and Chief Executive Officer


40                                                 Fiserv, Inc. and subsidiaries

<PAGE>
 
                                                                      EXHIBIT 21


                         SUBSIDIARIES OF THE REGISTRANT
                                        
                                                      State (Country) of
Name under which Subsidiary does Business             Incorporation

Aspen Investment Alliance, Inc.                       Colorado
BMS On-Line Services, Inc.                            Massachusetts
Data-Link Systems, LLC                                Wisconsin
FIserv CIR, Inc.                                      Delaware
FIserv Federal Systems, Inc.                          Delaware
FIserv Fresno, Inc.                                   California
FIserv Government Services, Inc.                      Delaware
FIserv Joint Venture, Inc.                            Delaware
Fiserv Solutions, Inc.                                Wisconsin
FIserv (Europe) Ltd.                                  United Kingdom
FIserv (ASPAC) Pte., Ltd.                             Singapore
Fiserv Australia Pty Limited                          Australia
Pt Fiserv Indonesia                                   Indonesia
First Retirement Marketing, Inc.                      Colorado
First Trust Corporation                               Colorado
Information Technology, Inc.                          Nebraska
Lincoln Trust Company                                 Colorado
The Affinity Group, Inc.                              Colorado
Bankers Pension Services, Inc.                        California
Fiserv Solutions of Canada Inc.                       Ontario
Fiserv Clearing, Inc.                                 Delaware
BHC Investments, Inc.                                 Delaware
BHC Trading Corporation                               Delaware
NetVest, Inc.                                         Delaware
BHC Securities, Inc.                                  Delaware
TradeStar Investments, Inc.                           Delaware
Fiserv Investor Services, Inc.                        Delaware
BHCM Insurance Agency, Inc.                           Delaware
F.T. Agency, Inc.                                     Ohio
Tower Agency, Inc.                                    Ohio
Fiserv Greensboro, Inc.                               North Carolina
Fiserv Correspondent Services, Inc.                   Colorado
Investment Consulting Group, Inc.                     Colorado
WUB1 Investments, Inc.                                Colorado
WUB2 Management Company                               Colorado
WUB3 Capital Management, Inc.                         Colorado
WUB4 Capital Partners, LLP                            Colorado

<PAGE>
 
                                                                      EXHIBIT 23



                         INDEPENDENT AUDITORS' CONSENT
                                        

We consent to the incorporation by reference in Registration Statement Nos. 333-
04417, 333-28113, 333-28115, 333-28117 and 333-28119 of Fiserv, Inc. on Form S-8
and Registration Statement Nos. 333-00913, 333-23581 and 333-31465 on Form S-3
of our reports dated January 30, 1998, appearing in and incorporated by
reference in the Annual Report on Form 10-K of Fiserv, Inc. for the year ended
December 31, 1997.



DELOITTE & TOUCHE LLP
Milwaukee, Wisconsin
February 18, 1998

<TABLE> <S> <C>

<PAGE>
 
<ARTICLE> 5
<LEGEND> 
This schedule contains summary financial information extracted from the 1997
Annual Report to Shareholders and is qualified in its entirety by reference to
such financial statements.
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>               DEC-31-1997
<PERIOD-END>                    DEC-31-1997
<CASH>                               89,377
<SECURITIES>                      1,082,740
<RECEIVABLES>                       197,771
<ALLOWANCES>                              0
<INVENTORY>                               0
<CURRENT-ASSETS>                  2,847,335
<PP&E>                              370,169
<DEPRECIATION>                      221,114
<TOTAL-ASSETS>                    3,636,491
<CURRENT-LIABILITIES>             2,615,205
<BONDS>                                   0
<COMMON>                                  0
                     0
                             539
<OTHER-SE>                          768,716
<TOTAL-LIABILITY-AND-EQUITY>      3,636,491
<SALES>                                   0
<TOTAL-REVENUES>                    974,432
<CGS>                                     0
<TOTAL-COSTS>                       794,552
<OTHER-EXPENSES>                     14,103
<LOSS-PROVISION>                          0
<INTEREST-EXPENSE>                   11,878
<INCOME-PRETAX>                     153,899
<INCOME-TAX>                         63,099
<INCOME-CONTINUING>                  90,800
<DISCONTINUED>                            0
<EXTRAORDINARY>                           0
<CHANGES>                                 0
<NET-INCOME>                         90,800
<EPS-PRIMARY>                          1.75
<EPS-DILUTED>                          1.70
        

</TABLE>

<PAGE>
 
 
                                                                    EXHIBIT 99.1



                          DEFINITIVE PROXY STATEMENT
                                      FOR
                      1998 ANNUAL MEETING OF SHAREHOLDERS

                         FISERV, INC. AND SUBSIDIARIES
                                        


<PAGE>
 
 
                                                                    EXHIBIT 99.2



                       REPORT OF INDEPENDENT ACCOUNTANTS
                                        


To the Stockholders and
Board of Directors of
BHC Financial, Inc.:

We have audited the consolidated statements of financial condition of BHC
Financial, Inc. and Subsidiaries as of December 31, 1996 and the related
consolidated statements of income, stockholders' equity and cash flows for each
of the two years in the period ended December 31, 1996 and the related financial
statement schedules, not separately presented herein.  These consolidated
financial statements are the responsibility of the Company's management.  Our
responsibility is to express an opinion on these consolidated financial
statements based on our audits.

We conducted our audits in accordance with generally accepted auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements and the related financial
statement schedules referred to above present fairly, in all material respects,
the financial position of BHC Financial, Inc. and Subsidiaries as of December
31, 1996 and the results of their operations and their cash flows for each of
the two years in the period ended December 31, 1996 in conformity with generally
accepted accounting principles.



Coopers & Lybrand L.L.P.

2400 Eleven Penn Center
Philadelphia, Pennsylvania
February 14, 1997, except for note 12
as to which the date is March 3, 1997



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