FISERV INC
10-K405, 2000-02-28
COMPUTER PROCESSING & DATA PREPARATION
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<PAGE>

                      SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, DC 20549

                                   FORM 10-K

                 Annual Report Pursuant to Section 13 or 15(d)
                  of the Securities and Exchange Act of 1934

                  For the fiscal year ended December 31, 1999
                          Commission file no. 0-14948

                                 FISERV, INC.
                                 ------------
            (Exact name of Registrant as specified in its charter)

                     WISCONSIN                     39-1506125
                     ---------                     ----------
            (State or other jurisdiction of       (I.R.S. Employer
            incorporation or organization)      Identification No.)

       255 FISERV DRIVE, BROOKFIELD, WISCONSIN         53045
       ---------------------------------------         -----
       (Address of principal executive offices)      (Zip code)

Registrant's telephone number, including area code: (262) 879-5000

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:

                                      NONE
                                      ----
                                (Title of Class)

SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

                          Common Stock, $.01 Par Value
                          ----------------------------
                                (Title of Class)

                        Preferred Stock Purchase Rights
                        -------------------------------
                                (Title of Class)

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the Registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes (X) No ( )

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [X]

State the aggregate market value of the voting and nonvoting common equity held
by non-affiliates of the registrant as of January 31, 2000: $3,934,477,511

Indicate the number of shares outstanding of each of the registrant's classes of
common stock, as of January 31, 2000: 122,617,706

DOCUMENTS INCORPORATED BY REFERENCE: List the following documents if
incorporated by reference and the part of the Form 10-K into which the document
is incorporated: (1) Any annual report to security holders; (2) any proxy or
information statement; and (3) any prospectus filed pursuant to Rule 424(b) or
(c) under the Securities Act of 1933.
1999 Annual Report to Shareholders - Parts II, IV
Proxy Statement for March 30, 2000, Meeting - Part III
<PAGE>

                         Fiserv, Inc. and Subsidiaries
                                   Form 10-K
                               December 31, 1999

<TABLE>
<CAPTION>

PART I                                                              Page
- ------                                                              ----
<S>                                                                 <C>
 Item 1.   Business                                                   1

 Item 2.   Properties                                                 8

 Item 3.   Legal Proceedings                                          9

 Item 4.   Submission of Matters to a Vote of Security Holders        9

           Executive Officers of the Registrant                       9

PART II
- -------

 Item 5.   Market for the Registrant's Common Equity and Related
           Shareholder Matters                                       11

 Item 6.   Selected Financial Data                                   11

 Item 7.   Management's Discussion and Analysis of Financial
           Condition and Results of Operations                       11

 Item 7a.  Quantitative and Qualitative Disclosure about Market Risk 11

 Item 8.   Financial Statements and Supplementary Data               11

 Item 9.   Changes in and Disagreements with Accountants on
           Accounting and Financial Disclosure                       11

PART III
- --------

 Item 10.  Directors and Executive Officers of the Registrant        11

 Item 11.  Executive Compensation                                    11

 Item 12.  Security Ownership of Certain Beneficial Owners and
           Management                                                11

 Item 13.  Certain Relationships and Related Transactions            11

PART IV
- -------

 Item 14.  Exhibits, Financial Statement Schedules and Reports on
           Form 8-K                                                  11
</TABLE>
<PAGE>

================================================================================

                                    PART  I

================================================================================

Special Note Regarding Forward-Looking Statements

Certain matters discussed in this Annual Report on Form 10-K are `forward-
looking statements' intended to qualify for the safe harbors from liability
established by the Private Securities Litigation Reform Act of 1995. These
forward-looking statements can generally be identified as such because the
context of the statement will include words such as "believes," "anticipates" or
"expects," or words of similar import. Similarly, statements that describe
future plans, objectives or goals of Fiserv, Inc. ("Fiserv" or the "Company")
are also forward-looking statements. Such forward-looking statements are subject
to certain risks and uncertainties which could cause actual results to differ
materially from those currently anticipated. Factors that could affect results
include, among others, economic, competitive, governmental and technological
factors affecting the Company's operations, markets, services and related
products, prices and other factors discussed in the Company's prior filings with
the Securities and Exchange Commission. Shareholders, potential investors and
other readers are urged to consider these factors carefully in evaluating the
forward-looking statements and are cautioned not to place undue reliance on such
forward-looking statements.

Item 1.   Business

       Fiserv is a leading technology resource for information management
systems used by the financial industry. The Company was formed on July 31, 1984,
through the combination of two major regional data processing firms located in
Milwaukee, Wisconsin, and Tampa, Florida. These firms--First Data Processing of
Milwaukee and Sunshine State Systems of Tampa--began their operations in 1964
and 1971, respectively, as the data processing operations of their parent
financial institutions. Historically, operations were expanded by developing a
range of services for these parent organizations as well as other financial
institutions. Since its organization in 1984, Fiserv has grown through the
continuing development of highly specialized services and product enhancements,
the addition of new clients and the acquisition of firms complementing the
Fiserv organization.

       Headquartered in Brookfield, Wisconsin, Fiserv provides information
management technology and related services to banks, broker-dealers, credit
unions, financial planners and investment advisers, insurance companies, leasing
companies, mortgage lenders and savings institutions. The Company operates
centers nationwide for full-service financial data processing, software system
development, item processing and check imaging, technology support and related
product businesses. In addition, the Company has business support centers in
Australia, Canada, Indonesia, Philippines, Poland, Singapore and the United
Kingdom.

Business Strategy
- -----------------

       The market for products and services offered by financial institutions
continues to undergo change. New alternative lending and investment products are
being introduced and implemented by the financial industry with great frequency;
the distinctions among financial services traditionally offered by banking and
thrift organizations as well as by securities and insurance firms continue to
narrow; and financial institutions diversify and consolidate on an ongoing basis
in response to

                                       1
<PAGE>

market pressures, as well as under the auspices of regulatory agencies.

       Although such market changes have led to consolidations that have reduced
the number of financial institutions in the United States, such consolidations
have not resulted in a material reduction of the number of customers or
financial accounts serviced by the financial industry as a whole. New
organizations entering the once limited financial services industry have opened
new markets for Fiserv services.

       To stay competitive in this changing marketplace, financial institutions
are finding they must aggressively meet the growing needs of their customers for
a broad variety of new products and services that are typically transaction-
oriented and fee-based. The growing volume and types of transactions and
accounts have increased the data processing requirements of these institutions.
As a consequence, Fiserv management believes that the financial services
industry is one of the largest users of data processing products and services.

       Moreover, Fiserv expects that the industry will continue to require
significant commitments of capital and human resources to the information
systems requirements, to require application of more specialized systems, and to
require development, maintenance and enhancement of applications software.
Fiserv believes that economies of scale in data processing operations are
essential to justify the required level of expenditures and commitment of human
resources.

       In response to these market dynamics, the means by which financial
institutions obtain data processing services have changed. Many smaller, local
and regional third-party data processors are leaving the business or
consolidating with larger providers. A number of large financial institutions
previously providing third-party processing services for other institutions have
withdrawn from the business to concentrate on their primary, core businesses.
Similarly, an increasing number of financial institutions that previously
developed their own software systems and maintained their own data processing
operations have outsourced their data processing requirements by licensing their
software from a third party or by contracting with third-party processors to
reduce costs and enhance their products and services. Outsourcing can involve
simply the licensing of software, thereby eliminating the costly technical
expertise within the financial institution, or the utilization of service
bureaus, facilities management or resource management capabilities. Fiserv
provides all of these options to the financial industry.

       To capitalize on these industry trends and to become the premier provider
of data processing products and related services, Fiserv has implemented a
strategy of continuing to develop new products, improving the cost effectiveness
of services provided to clients, aggressively soliciting new clients and making
both opportunistic and strategic acquisitions.

<TABLE>
<CAPTION>

Acquisition History
- -------------------
Formed    Acquired    Company                                           Service
=====================================================================================================
<S>       <C>   <C>   <C>                                               <C>
1964      July  1984  First Data Processing, Milwaukee, WI              Data processing
1971      July  1984  Sunshine State Systems, Tampa, FL                 Data processing
1966      Nov.  1984  San Antonio, Inc., San Antonio, TX                Data processing

1982      Oct.  1985  Sendero Corporation, Scottsdale, AZ               Asset/liability management
1962      Oct.  1985  First Trust Corporation, Denver, CO               DP for retirement planning
1962      Oct.  1985  First Retirement Marketing, Denver, CO            Retirement planning services

1973      Jan.  1986  On-Line, Inc., Seattle, WA                        Data processing, forms
1966      May   1986  First City Financial Systems, Inc., Beaumont, TX  Data processing

1962      Feb.  1987  Pamico, Inc., Milwaukee, WI                       Specialized forms
1975      Apr.  1987  Midwest Commerce Data Corp., Elkhart, IN          Data processing
</TABLE>

                                       2
<PAGE>

<TABLE>
<CAPTION>
Formed    Acquired    Company                                                  Service
=====================================================================================================
<S>       <C>   <C>   <C>                                                      <C>
1969      Apr.  1987  Fidelity Financial Services, Inc., Spokane, WA           Data processing
1965      Oct.  1987  Capbanc Computer Corp., Baton Rouge, LA (sold 1991)      Data processing

1971      Feb.  1988  Minnesota On-Line Inc., Minneapolis, MN                  Data processing
1965      May   1988  Citizens Financial Corporation, Cleveland, OH            Data processing
1980      May   1988  ZFC Electronic Data Services, Inc., Bowling Green, KY    Data processing
1969      June  1988  GESCO Corporation, Fresno, CA                            Data processing
1967      Nov.  1988  Valley Federal Data Services, Los Angeles, CA            Data processing
1984      Dec.  1988  Northeast Savings Data Services, Hartford, CT            Data processing

1982      May   1989  Triad Software Network, Ltd., Chicago, IL (sold 1996)    Data processing
1969      Aug.  1989  Northeast Datacom, Inc., New Haven, CT                   Data processing

1978      Feb.  1990  Financial Accounting Services Inc., Pittsburgh, PA       Data processing
1974      June  1990  Accurate Data On Line, Inc., Titusville, FL              Data processing
1982      June  1990  GTE EFT Services Money Network, Fresno, CA               EFT networks
1968      July  1990  First Interstate Management, Milwaukee, WI               Data processing
1982      Oct.  1990  GTE ATM Networks, Fresno, CA                             EFT networks
1867      Nov.  1990  Boston Safe Deposit & Trust Co. IP Services, MA          Item processing
1968      Dec.  1990  First Bank, N.A. IP Services, Milwaukee, WI              Item processing

1979      Apr.  1991  Citicorp Information Resources, Inc., Stamford, CT       Data processing
1980      Apr.  1991  BMS Processing, Inc., Randolph, MA                       Item processing
1979      May   1991  FHLB of Dallas IP Services, Dallas, TX                   Item processing
1980      Nov.  1991  FHLB of Chicago IP Services, Chicago, IL                 Item processing

1977      Feb.  1992  Data Holdings, Inc., Indianapolis, IN                    Automated card services
1980      Feb.  1992  BMS On-Line Services, Inc. (assets), Randolph, MA        Data processing
1982      Mar.  1992  First American Information Services, St. Paul, MN        Data processing
1981      July  1992  Cadre, Inc., Avon, CT (sold 1996)                        Disaster recovery
1992      July  1992  Performance Analysis, Inc., Cincinnati, OH               Asset/liability management
1986      Oct.  1992  Chase Manhattan Bank, REALM Software, NY                 Asset/liability management
1984      Dec.  1992  Dakota Data Processing, Inc., Fargo, ND                  Data processing
1983      Dec.  1992  Banking Group Services, Inc., Somerville, MA             Item processing

1968      Feb.  1993  Basis Information Technologies, Atlanta, GA              Data processing, EFT
1986      Mar.  1993  IPC Service Corporation (assets), Denver, CO             Item processing
1973      May   1993  EDS' FHLB Seattle (assets), Seattle, WA                  Item processing
1982      June  1993  Datatronix Financial Services, San Diego, CA             Item processing
1966      July  1993  Data Line Service, Covina, CA                            Data processing
1978      Nov.  1993  Financial Processors, Inc., Miami, FL                    Data processing
1974      Nov.  1993  Financial Data Systems, Jacksonville, FL                 Item processing
1961      Nov.  1993  Financial Institutions Outsourcing, Pittsburgh, PA       Data processing
1972      Nov.  1993  Data-Link Systems, South Bend, IN                        Mortgage banking services

1985      Apr.  1994  National Embossing Company, Inc., Houston, TX            Automated card services
1962      May   1994  Boatmen's Information Systems of Iowa, Des Moines        Data processing
1981      Aug.  1994  FHLB of Atlanta IP Services, Atlanta, GA                 Item processing
1989      Nov.  1994  CBIS Imaging Technology Banking Unit, Maitland, FL       Imaging technology
1987      Dec.  1994  RECOM Associates, Inc., Tampa, FL (sold 1998)            Network integration
1970      Jan.  1995  Integrated Business Systems, Glendale, CA                Specialized forms
</TABLE>

                                       3
<PAGE>

<TABLE>
<CAPTION>
Formed    Acquired    Company                                                Service
=============================================================================================================
<S>       <C>   <C>   <C>                                                    <C>
1977      Feb.  1995  BankLink, Inc., New York, NY                           Cash management
1976      May   1995  Information Technology, Inc., Lincoln, NE              Software & services
1957      Aug.  1995  Lincoln Holdings, Inc., Denver, CO                     DP for retirement planning
1993      Sept. 1995  SRS, Inc., Austin, TX                                  Data processing
1992      Sept. 1995  ALLTEL's Document Management Services, CA, NJ          Item processing
1978      Nov.  1995  Financial Information Trust, Des Moines, IA            Data processing

1983      Jan.  1996  UniFi, Inc., Fort Lauderdale, FL                       Software & services
1982      Nov.  1996  Bankers Pension Services, Inc., Tustin, CA             DP for retirement planning

1992      Apr.  1997  AdminaStar Communications, Indianapolis, IN            Laser print/mailing services
1982      May   1997  Interactive Planning Systems, Atlanta, GA              PC-based financial systems
1983      May   1997  BHC Financial, Inc., Philadelphia, PA                  Securities services
1968      Sept. 1997  FIS, Inc., Orlando, FL, and Baton Rouge, LA            Data processing
n/a       Sept. 1997  Stephens Inc. clearing business, Little Rock, AR       Securities services
1986      Oct.  1997  Emerald Publications, San Diego, CA                    Financial seminars & training
1968      Oct.  1997  Central Service Corp., Greensboro, NC                  Data & item processing
1993      Oct.  1997  Savoy Discount Brokerage, Seattle, WA                  Securities services
1990      Dec.  1997  Hanifen, Imhoff Holdings, Inc., Denver, CO             Securities services

1980      Jan.  1998  Automated Financial Technology, Inc., Malvern, PA      Data processing
1981      Feb.  1998  The LeMans Group, King of Prussia, PA                  Automobile leasing software
n/a       Feb.  1998  PSI Group, Seattle, WA                                 Laser printing
1956      Apr.  1998  Network Data Processing Corporation, Cedar Rapids, IA  Insurance data processing
1977      Apr.  1998  CUSA Technologies, Inc., Salt Lake City, UT            Software & services
1982      May   1998  Specialty Insurance Service, Orange, CA                Insurance data processing
1985      Aug.  1998  Deluxe Card Services, St. Paul, MN                     Automated card services
1981      Oct.  1998  FHLB of Topeka IP Services, Topeka, KS                 Item processing
n/a       Oct.  1998  FiCATS, Norristown, PA                                 Item processing
1984      Oct.  1998  Life Instructors, Inc., New Providence, NJ             Insurance/securities training
1994      Nov.  1998  ASI Financial, Inc., New Jersey and New York           PC-based financial systems
1986      Dec.  1998  The FREEDOM Group, Inc., Cedar Rapids, IA              Insurance data processing

1994      Jan.  1999  QuestPoint, Philadelphia, PA                           Item processing
1981      Feb.  1999  Eldridge & Associates, Lafayette, CA                   PC-based financial systems
1984      Feb.  1999  RF/Spectrum Decision Science Corporation Oakland, CA   Software & services
1978      Mar.  1999  FIPSCO, Inc., Des Plaines, IL                          Insurance marketing systems
1987      Apr.  1999  Progressive Data Solutions, Inc. / Infinity Software   Insurance software systems
                      Systems, Inc., Orlando, FL
1973      June  1999  JWGenesis Clearing Corporation, Boca Raton, FL         Securities services
1987      June  1999  Alliance ADS, Redwood Shores, CA                       Imaging technology
1962      Aug.  1999  Envision Financial Technologies, Inc., Chicago, IL     Data processing
1995      Oct.  1999  Pinehurst Analytics, Inc., Chapel Hill, NC             PC-based financial systems
1982      Dec.  1999  Humanic Design Corporation, Mahwah, NJ                 Software & services
</TABLE>

Information Technology Services
- -------------------------------

       Fiserv is a technology company focused on helping financial services
providers meet the challenges and opportunities of today's dynamic financial
marketplace. The Company's core business is serving the needs of banking,
lending, insurance, financial planners and securities providers. With its wide
array of industry-specific products, Fiserv clients can satisfy their

                                       4
<PAGE>

customers' growing desire for anywhere, anytime financial services. The
Company's operations have been classified into three business segments:
Financial institution outsourcing, systems and services; Securities processing
and trust services; and "All other and corporate." The financial institution
outsourcing, systems and services segment provides account and transaction
processing solutions and services to financial institutions and other financial
intermediaries. The securities processing and trust services segment provides
securities processing solutions and retirement plan administration services to
brokerage firms, financial planners and financial institutions. The "All other
and corporate" segment provides plastic card services and document solutions,
and includes general corporate expenses. The following discussion covers the two
major operating segments.

       Financial Institution Outsourcing, Systems & Services. Account processing
is a core requirement of every financial institution. It's also vital to the
operations of brokerage firms and insurance companies. No matter how the
industry may consolidate and evolve, there will always remain the need for
account processing. That's where Fiserv is positioned--as a leader in financial
information management.

       Fiserv provides comprehensive solutions designed to meet the information
processing requirements of financial institutions, including account and
transaction processing services, item processing, loan servicing and lending
systems. The Company offers its clients service bureau and in-house processing
systems, e-commerce solutions and complementary products. In essence, Fiserv
provides all the technology a bank, credit union, mortgage lender, savings or
financing institution needs to run its operations--from deposit accounts to
loans to general ledger to check processing.

       Fiserv products, services and software solutions are available through
multiple delivery channels to financial institutions in the United States, and
many of its systems have applications designed for the unique requirements of
financial institutions operating outside of North America. Fiserv international
teams develop, sell, install and support core banking and delivery channel
integration solutions for a wide range of international banks and financial
services companies located in over 50 countries.

       All Fiserv core systems can be complemented with a number of other
products that allow clients to create a total servicing solution, depending on
their requirements. These complementary products and back-office solutions
include treasury and investment management, decision support and performance
measurement solutions, electronic funds transfer services, imaging systems,
human resource information systems, call center systems, loan origination and
tracking, auto leasing software, data warehousing/data mining and credit
services.

       The insurance industry, like banking, has requirements for basic
administration services and information processing systems. Fiserv brings
expertise in information management technology and related administration
processing services to the insurance and banking industries. The products and
solutions offered by the Company automate the full range of insurance services
and support the growing convergence between banking and insurance.

       Fiserv insurance solutions include administration services and software
for life, annuity, health insurance, property/casualty and workers compensation;
award-winning claims workstation software; comprehensive financial accounting
systems; computer-based training for insurance and securities; and electronic
sales platforms that can be delivered over the Internet.

       Securities Processing and Trust Services. The securities business is
about transactions and volume; advanced technology that makes executing and
clearing trades faster, easier and more economical; and service excellence and
customer satisfaction. Fiserv has accumulated the technology resources and
industry knowledge required to meet the needs of brokerage firms and financial
institutions that are expanding into this business.

       The Company provides comprehensive clearing, execution and brokerage
services.  With Fiserv, brokerage firms and financial institutions gain a
technology resource with the volumes, management expertise, products and service
necessary to help satisfy customer needs.

                                       5
<PAGE>

       The administration of self-directed retirement plans is also a highly
specialized business that benefits, as do all financial services applications,
from technology. Fiserv has built a trusted reputation in this field by applying
its expertise to technology for administration of business and self-directed
retirement plans and related services.

       As a leading provider of retirement plan administration and processing
services to financial planners, Fiserv provides a full range of services
including trustee services, proprietary software for registered investment
advisors, financial seminars and related marketing materials.

       Financial information concerning the Company's industry segments is
included in Note 8 to the Consolidated Financial Statements contained in the
Company's annual report to shareholders included in this Annual Report on Form
10-K as Exhibit 13 and such information is incorporated herein by reference.

Servicing the Market
- --------------------

       The market for Fiserv account and transaction processing services and
products has specific needs and requirements, with strong emphasis placed by
clients on software flexibility, product quality, reliability of service,
comprehensiveness and integration of product lines, timely introduction of new
products and features, cost effectiveness and demand for service excellence.
Through its multiple product offerings, the Company successfully services these
market needs for clients ranging in size from start-ups to some of the largest
financial services providers worldwide.

       Fiserv believes that the position it holds as an independent, growth-
oriented company dedicated to its business is an advantage to its clients.  The
Company differs from many of the account and transaction processing resources
currently available since it isn't a regional or local cooperatively owned
organization, nor a data processing subsidiary, an affiliate of a financial
institution or a hardware vendor.  Due to the economies of scale gained through
its broad market presence, Fiserv offers clients a selection of information
management and data processing solutions designed to meet the specific needs of
the ever-changing financial industry.

       The Company believes this independence and primary focus on the financial
industry helps its business development and related client service and product
support teams remain responsive to the technology needs of its market, now and
for the future.

       "The Client Comes First" is one of the Company's founding principles.
It's a belief backed by a dedication to providing ongoing client service and
support--no matter the client size.

       The Company's commitment of substantial resources to training and
technical support helps keep Fiserv clients first. Fiserv conducts the majority
of its new and ongoing client training in its technology centers, where the
Company maintains fully equipped demonstration and training facilities
containing equipment used in the delivery of Fiserv services. Fiserv also
provides local and on-site training services.

       Fiserv has been an international company since 1986, when its retail
banking products were first launched throughout Europe, Asia and Latin America.
Since then, the Company has grown an impressive infrastructure for supporting
clients in international markets.  Fiserv currently maintains international
support staffs in Australia; Canada; Orlando, Florida; Singapore; and the United
Kingdom.

Product Development
- -------------------

       In order to meet the changing technology needs of the clients served by
Fiserv, the Company continually develops, maintains and enhances its systems.
Resources applied to product development and maintenance are believed to be
approximately 8% to 10% of Company revenues, about half of which is dedicated to
software development.

                                       6
<PAGE>

       The unique Fiserv network of development and financial information
technology centers applies the shared expertise of multiple Fiserv teams to
design, develop and maintain specialized processing systems around the leading
technology platforms.  The applications of its account processing systems meet
the preferences and diverse requirements of the various international, national,
regional or local market-specific financial service environments of the
Company's many clients.

       Though multiple Fiserv centers share the Company's variety of nationally
developed and supported software, each center has specialized capabilities that
enable it to offer system application features and functions unique to its
client base.  Where the client's requirements warrant, Fiserv purchases software
programs from third parties that are interfaced with existing Fiserv systems.
In developing its products, Fiserv stresses interaction with and responsiveness
to the needs of its clients.

       Fiserv provides a dedicated solution designed, developed, maintained and
enhanced according to each client's goals for service quality, business
development, asset/liability mix, local-market positioning and other user-
defined parameters.

       Fiserv regards its software as proprietary and utilizes a combination of
trade secrecy law, internal security practices and employee non-disclosure
agreements for protection.  The Company believes that legal protection of its
software, while important, is less significant than the knowledge and experience
of the Company's management and personnel and their ability to develop, enhance
and market new products and services.  The Company believes that it holds all
proprietary rights necessary for the conduct of its business.

Competition
- -----------

       The market for information technology products and services within the
financial industry is highly competitive.  The Company's principal competitors
include internal data processing departments, data processing affiliates of
large companies or large computer hardware manufacturers, independent computer
service firms and processing centers owned and operated as user cooperatives.
Certain competitors possess substantially greater financial, sales and marketing
resources than the Company.  Competition for in-house data processing and
software departments is intensified by the efforts of computer hardware vendors
who encourage the growth of internal data centers.

       Competitive factors for processing services include product quality,
reliability of service, comprehensiveness and integration of product lines,
timely introduction of new products and features, and price. The Company
believes that it competes favorably in each of these categories. In addition,
the Company believes that its position as an independent vendor, rather than as
a cooperative, an affiliate of a larger corporation or a hardware vendor, is a
competitive advantage.

Government Regulation
- ---------------------

       The Company's data processing subsidiaries are not themselves directly
subject to federal or state regulations specifically applicable to financial
institutions such as banks, thrifts and credit unions.  As a provider of
services to these entities, however, the data processing operations are observed
from time to time by the Federal Deposit Insurance Corporation, the National
Credit Union Association, the Office of Thrift Supervision, the Office of the
Comptroller of the Currency and various state regulatory authorities.  In
addition, several of the Company's operations are reviewed annually by
independent auditors to provide internal control evaluations for its clients'
auditors and regulators.

       As trust companies under Colorado law, First Trust and Lincoln Trust are
subject to the

                                       7
<PAGE>

regulations of the Colorado Division of Banking. First Trust and Lincoln Trust
historically have complied with such regulations and although no assurance can
be given, the Company believes First Trust and Lincoln Trust will continue to be
able to comply with such regulations. Commencing in 1991, First Trust received
approval of its application for Federal Deposit Insurance Corporation coverage
of its customer deposits.

       The Company's securities businesses, Fiserv Securities, Inc. (formerly
BHC Financial, Inc.) and affiliates and Fiserv Correspondent Services, Inc.
(formerly Hanifen, Imhoff Clearing Corporation and JWGenesis Clearing
Corporation), are subject to the broker-dealer rules of the Securities and
Exchange Commission and the New York Stock Exchange, as well as the National
Association of Securities Dealers and other stock exchanges of which they are
members.

Employees
- ---------

       Fiserv employs approximately 13,500 specialists throughout the United
States and worldwide in its information management centers and related product
and service companies.  This service support network includes employees with
backgrounds in computer science and the financial industry, often complemented
by management and other direct experience in banks, credit unions, mortgage
firms, savings and other financial services business environments.

       Fiserv employees provide expertise in sales and marketing; account
management and client services; computer operations, network control and
technical support; programming, software development, modification and
maintenance; conversions and client training; financial planning and related
support services.

       In supporting international markets, Fiserv works closely with its
clients to help ensure their continued success. Fiserv employees speak the same
language as their clients, they also understand the differences in the style of
doing business, as well as the financial products requirements and regulations
unique to each client and its specific market.

       Fiserv employees are not represented by a union, and there have been no
work stoppages, strikes or organizational attempts.  The service nature of the
Fiserv business makes its employees an important corporate asset, and while the
market for qualified personnel is competitive, the Company does not experience
significant difficulty with hiring or retaining its staff of top industry
professionals.  In assessing companies to acquire, the quality and stability of
the prospective company's staff are emphasized.

       Management attributes its ability to attract and keep quality employees
to, among other things, the Company's growth and dedication to state-of-the-art
software development tools and hardware technologies.

Item 2.   Properties

       Fiserv currently operates full-service data centers, software system
development centers and item processing and back-office support centers in 137
cities (125 in the United States):  Birmingham, Alabama; Little Rock, Arkansas;
Phoenix and Scottsdale, Arizona; Atherton, Fresno, Glendale, Irvine, Lafayette,
Moorpark, Oakland, Ontario, Orange, Redwood City, Sacramento, San Diego, San
Leandro, Van Nuys and Walnut, California; Denver and Englewood, Colorado;
Wallingford, Connecticut; Boca Raton, Jacksonville, Lake Mary, Lake Wales,
Lakeland, Maitland, Miami, Orlando, Plantation, Tampa and Titusville, Florida;
Atlanta, Duluth, Macon, Marietta and Norcross, Georgia; Honolulu, Hawaii; Cedar
Rapids and West Des Moines, Iowa; Arlington Heights, Chicago, Des Plaines,
Marion and Rock Island, Illinois; Indianapolis and South Bend, Indiana; Topeka,
Kansas; Bowling Green and Louisville, Kentucky; Baton Rouge and Kenner,
Louisiana; Rockville, Maryland; Braintree, Mansfield, and Somerville,
Massachusetts; Flint, Northville and

                                       8
<PAGE>

Troy, Michigan; Mendota Heights and Shoreview, Minnesota; Kansas City and
Springfield, Missouri; Lincoln and Omaha, Nebraska; Mahwah, New Providence and
South Plainfield, New Jersey; Santa Fe, New Mexico; Fayetteville, Great Neck,
Melville, New York, Syracuse and Utica, New York; Chapel Hill, Greensboro and
Raleigh, North Carolina; Fargo, North Dakota; Cincinnati and Cleveland, Ohio;
Oklahoma City, Oklahoma; Corvallis and Portland, Oregon; Bensalem, Bryn Mawr,
Erie, King of Prussia, Malvern, Norristown, Philadelphia, Pittsburgh, Valley
Forge and Williamsport, Pennsylvania; Newberry, South Carolina; Memphis,
Tennessee; Addison, Austin, Beaumont, Dallas, Denton, Houston, San Antonio,
Southlake and Stafford, Texas; Salt Lake City, Utah; Williamsburg, Virginia;
Bellevue, Kent, Seattle and Yakima, Washington; and Brookfield, Milwaukee and
New Berlin, Wisconsin. International business centers are located in Adelaide,
South Australia, New South Wales and Sydney, Australia; Bogota, Colombia;
London, Uxbridge, and Middlesex, England; Jakarta, Indonesia; Manila,
Philippines; Warsaw, Poland; and Singapore.

       The Company owns facilities in Brookfield, Corvallis, Greensboro,
Lincoln, Marion, Moorpark, South Bend and Valley Forge; all other buildings in
which centers are located are subject to leases expiring through 2001 and
beyond. The Company owns or leases 149 mainframe computers (Data General,
Digital, Hewlett Packard, IBM, NCR, Tandem and Unisys). In addition, the Company
maintains its own national data communication network consisting of
communications processors and leased lines.

       Fiserv believes its facilities and equipment are generally well
maintained and are in good operating condition. The Company believes that the
computer equipment it owns and its various facilities are adequate for its
present and foreseeable business. Fiserv periodically upgrades its mainframe
capability as needed. Fiserv contracts with multiple sites to provide processing
backup in the event of a disaster and maintains duplicate tapes of data
collected and software used in its business in locations away from the Company's
facilities.

Item 3.   Legal Proceedings

       In the normal course of business, the Company and its subsidiaries are
named as defendants in various lawsuits in which claims are asserted against the
Company. In the opinion of management, the liabilities, if any, which may
ultimately result from such lawsuits are not expected to have a material adverse
effect on the financial statements of the Company.

Item 4.   Submission of Matters to a Vote of Security Holders

       During the fourth quarter of the fiscal year covered by this report, no
matter was submitted to a vote of security holders of the Company.

Executive Officers of the Registrant
- ------------------------------------

       The executive officers and other officers of the Company as of February
14, 2000, together with their ages, positions and business experience are
described below:

       Name                      Age              Position
       Leslie M. Muma             55    Vice-Chairman of the Board,
                                        President and Chief Executive Officer
       Donald F. Dillon           59    Vice-Chairman of the Board and
                                        Chairman of Information Technology,
                                        Inc.

                                       9
<PAGE>

       Kenneth R. Jensen          56    Senior Executive Vice President,
                                        Chief Financial Officer and Treasurer
       Howard F. Arner            59    President and Chief Operating Officer,
                                        Insurance Solutions Group
       Norman J. Balthasar        53    President and Chief Operating Officer,
                                        Financial Institution Outsourcing Group
       Robert H. Beriault         48    President and Chief Operating Officer,
                                        Securities Group
       Frank R. Martire           52    President and Chief Operating Officer,
                                        Financial Institution Systems and
                                        Services Group
       Gordon G. Rockafellow      63    President and Chief Operating Officer,
                                        Trust Services Group
       Dean C. Schmelzer          49    Executive Vice President - Marketing &
                                        Sales
       Charles W. Sprague         50    Executive Vice President, General
                                        Counsel, Chief Administrative Officer
                                        and Secretary

       Mr. Muma has been a Director of the Company since it was established in
1984; he was named Vice Chairman of the Board of Directors in 1995 and Chief
Executive Officer in 1999. Mr. Muma served as President and Chief Operating
Officer of the Company from 1984 to 1999.

       Mr. Dillon was named Vice Chairman of the Board of Directors of the
Company in 1995. From 1976 to 1995, Mr. Dillon was co-founder and President of
Information Technology, Inc. ("ITI"), a software and services company that was
acquired by the Company in 1995 and Mr. Dillon currently serves as Chairman of
ITI.

       Mr. Jensen has been Executive Vice President, Chief Financial Officer,
Treasurer, Assistant Secretary and a Director of the Company since it was
established in 1984. He was named Senior Executive Vice President in 1986.

       Mr. Arner was named President and Chief Operating Officer of the Fiserv
Insurance Solutions Group in 1999. He served as Corporate Executive Vice
President and President-Insurance Solutions Group from 1998 to 1999. Mr. Arner
was Chief Executive Officer of Network Data Processing from 1994 to 1998, when
it was acquired by the Company.

       Mr. Balthasar was named President and Chief Operating Officer of the
Fiserv Financial Institution Outsourcing Group in 1999. He served as Corporate
Executive Vice President and President-Savings and Community Bank Group from
1996 to 1999. Mr. Balthasar has been with Fiserv and its predecessor company
since 1974.

       Mr. Beriault was named President and Chief Operating Officer of the
Fiserv Securities Group in 1999. He served as Corporate Executive Vice President
and President-Securities Processing Group from 1998 to 1999. Mr. Beriault was
President of Lincoln Trust Company from 1986 to 1995, when it was acquired by
the Company.

       Mr. Martire was named President and Chief Operating Officer of the Fiserv
Financial Institution Systems and Services Group in 1999. He served as Corporate
Executive Vice President and President-Bank & Credit Union Group from 1996 to
1999. Mr. Martire was with Citicorp Information Resources from 1969 to 1991. He
was the President and CEO of Citicorp Information Resources in 1991, when it was
acquired by the Company.

       Mr. Rockafellow was named President and Chief Operating Officer of the
Fiserv Trust Services Group in 1999. He served as Corporate Executive Vice
President and President-Trust

                                       10
<PAGE>

Group from 1996 to 1999. Mr. Rockafellow was the President and CEO of First
Trust Company from 1982 to 1985, when it was acquired by the Company.

        Mr. Schmelzer was named Executive Vice President, Marketing & Sales for
the Company in 1992. Prior to joining Fiserv, he was Director of Commercial
Analysis for IBM.

        Mr. Sprague has been Executive Vice President and Chief Administrative
Officer of the Company since 1999. He served as Corporate Executive Vice
President, General Counsel and Secretary from 1994 to 1999. He has been involved
with the Company's corporate and legal concerns since it was formed in 1984.

================================================================================

                                    PART II

================================================================================

        Pursuant to Instruction G(2) for Form 10-K, the information required in
Items 5 through 8 are incorporated by reference from the Company's annual report
to shareholders included in this Form 10-K Annual Report as Exhibit 13.

Item 9.   Changes in and Disagreements with Accountants on Accounting and
Financial Disclosure

        Not applicable.

================================================================================

                                   PART III

================================================================================

        Pursuant to Instruction G(3) for Form 10-K, the information required in
Items 10 through 13 is incorporated by reference from the Company's definitive
proxy statement which is expected to be filed pursuant to Regulation 14A on or
before February 28, 2000.

================================================================================

                                    PART IV

================================================================================

Item 14.  Exhibits, Financial Statement Schedules and Reports on Form 8-K

(a) (1) Financial Statements:

        The consolidated financial statements of the Company as of December 31,
1999 and 1998 and for each of the three years in the period ended December 31,
1999, together with the report thereon of Deloitte & Touche LLP, dated January
28, 2000, appear on pages 23 through 44 of the Company's annual report to
shareholders, Exhibit 13 to this Form 10-K Annual Report, and are incorporated
herein by reference.

(a) (2) Financial Statement Schedule:

        The following financial statement schedule of the Company and related
documents are included in this Report on Form 10-K:

                                                                            Page
                                                                            ----
        Independent Auditors' Report                                         14
        Schedule II--Valuation and Qualifying Accounts                       14

                                       11
<PAGE>

       All other schedules are omitted because they are not applicable or the
required information is shown in the financial statements or notes thereto.

(b)  Reports on Form 8-K:
       No reports on Form 8-K were filed during the quarter ended December 31,
       1999.

(c)  Exhibits:
       The exhibits listed in the accompanying exhibit index are filed as part
       of this Annual Report on Form 10-K.

                                       12
<PAGE>

SIGNATURES

       Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this Report to be signed on
its behalf by the undersigned, thereunto duly authorized.

Dated:  February 28, 2000
FISERV, INC.

By     /s/  Leslie M. Muma
       --------------------------------
       Leslie M. Muma
       (Chief Executive Officer)

       Pursuant to the requirements of the Securities Exchange Act of 1934, this
Report has been signed below by the following person on behalf of the registrant
and in the capacities indicated on February 28, 2000.


Signature                            Capacity

/s/ Leslie M. Muma
- ----------------------------------
Leslie M. Muma                       Vice Chairman of the Board, President,
                                     Chief Executive Officer

/s/ Donald F. Dillon
- ----------------------------------
Donald F. Dillon                     Vice Chairman of the Board,
                                     Chairman -Information Technology, Inc.

/s/ Kenneth R. Jensen
- ----------------------------------
Kenneth R. Jensen                    Director, Senior Executive Vice President,
                                     Chief Financial Officer, Treasurer

/s/ George D. Dalton
- ----------------------------------
George D. Dalton                     Chairman of the Board


/s/ Daniel P. Kearney
- ----------------------------------
Daniel P. Kearney                    Director


/s/ Gerald J. Levy
- ----------------------------------
Gerald J. Levy                       Director


/s/ L. William Seidman
- ----------------------------------
L. William Seidman                   Director


/s/ Thekla R. Shackelford
- ----------------------------------
Thekla R. Shackelford                Director

                                       13
<PAGE>

                         INDEPENDENT AUDITORS' REPORT



Shareholders and Directors of Fiserv, Inc.:

We have audited the consolidated financial statements of Fiserv, Inc. and
subsidiaries as of December 31, 1999 and 1998, and for each of the three years
in the period ended December 31, 1999, and have issued our report thereon dated
January 28, 2000; such consolidated financial statements and report are included
in your 1999 Annual Report to Shareholders and are incorporated herein by
reference. Our audits also included the consolidated financial statement
schedule of Fiserv, Inc., listed in Item 14. This consolidated financial
statement schedule is the responsibility of the Company's management. Our
responsibility is to express an opinion based on our audits. In our opinion,
such consolidated financial statement schedule, when considered in relation to
the basic consolidated financial statements taken as a whole, presents fairly in
all material respects the information set forth therein.


/s/ Deloitte & Touche LLP

DELOITTE & TOUCHE LLP
Milwaukee, Wisconsin
January 28, 2000



                                  SCHEDULE II
                       Valuation and Qualifying Accounts

<TABLE>
<CAPTION>
                                    Allowance for Doubtful Accounts

            Year Ended          Beginning         Charged
           December 31,          Balance        to Expense        Write-offs         Balance
        -------------------  ---------------  ---------------  ----------------  ---------------
        <S>                  <C>              <C>              <C>               <C>
               1999            $8,041,000        $7,028,000      ($3,463,000)      $11,606,000
               1998             6,903,000         6,262,000       (5,124,000)        8,041,000
               1997             3,796,000         3,483,000         (376,000)        6,903,000
</TABLE>

                                       14
<PAGE>

                                 EXHIBIT INDEX

Exhibit
Number                    Exhibit Description
- ------                    -------------------

2.1       Stock Purchase Agreement, dated as of April 6, 1995, by and between
          Fiserv, Inc. and Information Technology, Inc. (filed as Exhibit 2.1 to
          the Company's Registration Statement on Form S-3, File No. 33-58709,
          and incorporated herein by reference).

3.1       Restated Articles of Incorporation, as amended.

3.2       By-laws, as amended.

4.1       Credit Agreements dated as of May 17, 1999, by and among Fiserv, Inc.,
          the Lenders Party Hereto, and The Bank of New York, as Administrative
          Agent. (Not being filed herewith, but will be provided to the
          Commission upon its request, pursuant to Item 601(b) (4) (iii) (A) of
          Regulation S-K.)

4.2       Note Purchase Agreement dated as of March 15, 1991, as amended, among
          Fiserv, Inc., Aid Association for Lutherans, Northwestern National
          Life Insurance Company, Northern Life Insurance Company and The North
          Atlantic Life Insurance Company of America. (Not being filed herewith,
          but will be provided to the Commission upon its request, pursuant to
          Item 601(b) (4) (iii) (A) of Regulation S-K.)

4.3       Note Purchase Agreement dated as of April 30, 1990, as amended, among
          Fiserv, Inc. and Teachers Insurance and Annuity Association of
          America. (Not being filed herewith, but will be provided to the
          Commission upon its request, pursuant to Item 601(b) (4) (iii) (A) of
          Regulation S-K.)

4.4       Note Purchase Agreement dated as of May 17, 1995, as amended, among
          Fiserv, Inc., Teachers Insurance and Annuity Association of America,
          Massachusetts Mutual Life Insurance Company, Aid Association for
          Lutherans, Northern Life Insurance Company and Northwestern National
          Life Insurance Company. (Not being filed herewith, but will be
          provided to the Commission upon its request, pursuant to Item 601(b)
          (4) (iii) (A) of Regulation S-K.)

4.5       Shareholder Rights Plan (filed as Exhibit 4 to the Company's Current
          Report on Form 8-K dated February 24, 1998, and incorporated herein by
          reference (File No. 0-14948.))

13.       The 1999 Annual Report to Shareholders (to the extent incorporated by
          reference herein).

21.       List of Subsidiaries of the Registrant.

23.       Independent Auditors' Consent.

27.       Financial Data Schedule (EDGAR version only).

                                       15

<PAGE>

                                                                     EXHIBIT 3.1

                      RESTATED ARTICLES OF INCORPORATION

                                      OF

                                 FISERV, INC.


     The following Restated Articles of Incorporation of Fiserv, Inc. duly
adopted pursuant to the authority and provisions of Chapter 180 of the Wisconsin
Statutes, supercede and take the place of the existing Restated Articles of
Incorporation and any amendments thereto:

                                   ARTICLE I
                                   ---------

     The name of the corporation is Fiserv, Inc.

                                  ARTICLE II
                                  ----------

     The Corporation is incorporated under the provisions of Chapter 180 of the
Wisconsin Statutes.

                                  ARTICLE III
                                  -----------

     The total number of shares of stock which the Corporation shall have
authority to issue is 325,000,000 shares, of which 300,000,000 shares shall be
designated Common Stock, having a par value of $.01 per share; and 25,000,000
shares shall be designated as Preferred Stock, having no par value per share.
Authority is hereby vested in the Board of Directors from time to time to issue
the Preferred Stock as Preferred Stock in one or more series of any number of
shares and, in connection with the creation of such series, to fix, by
resolution providing for the use of shares thereof, the voting rights, if any;
the designations, preferences, limitations and relative rights of such series in
respect to the rate of dividend, the price, the terms and conditions of
redemption; the amounts payable upon such series in the event of voluntary or
involuntary liquidation; sinking fund provisions for the redemption or purchase
of such series of shares; and, if the shares of any series are issued with the
privilege of conversation, the terms and conditions on which such series of
shares may be converted.  In addition to the foregoing, to the full extent now
or hereafter permitted by Wisconsin law, in connection with each issue thereof,
the Board of Directors may at its discretion assign to any series of the
Preferred Stock such other terms, conditions, restrictions, limitations, rights
and privileges as it may deem appropriate.  The aggregate number of preferred
shares issued and not cancelled of any and all preferred series shall not exceed
the total number of shares of Preferred Stock hereinabove authorized.  Each
series of Preferred Stock shall be distinctively designated by letter or
descriptive words or both.
<PAGE>

          Section 1.  Designation of Series A Junior Participating Preferred
          ---------   ------------------------------------------------------
     Stock: Number of Shares. There is designated a series of Preferred Stock
     -----------------------
     titled as "Series A Junior Participating Preferred Stock," no par value per
     share (the "Series A Preferred Stock"), and the authorized number of shares
     constituting the Series A Preferred Stock shall be 3,000,000. Such number
     of authorized shares may be increased or decreased, from time to time, by
     resolution of the Board, provided, however, that no such decrease shall
     reduce the number of authorized shares of the Series A Preferred Stock then
     outstanding, plus the number of such shares then reserved for issuance upon
     the exercise of any outstanding options, warrants or rights or the exercise
     of any conversion or exchange privilege contained in any outstanding
     security issued by the Corporation.

          Section 2.  Dividends and Distributions
          ---------   ---------------------------

               (A)    Subject to the rights of the holders of shares of any
     other series of Preferred Stock (or shares of any other class of capital
     stock of the Corporation) ranking senior to the Series A Preferred Stock
     with respect to dividends, the holders of shares of the Series A Preferred
     Stock, in preference to the holders of shares of Common Stock and of any
     other class of capital stock of the Corporation ranking junior to the
     Series A Preferred Stock with respect to dividends, shall be entitled to
     receive, when, as and if declared by the Board out of funds legally
     available therefor, such dividends, subject to the provision for adjustment
     hereinafter set forth, equal to 100 times the aggregate per share amount of
     all cash dividends, and 100 times the aggregate per share amount (payable
     in kind) of all non cash dividends or other distributions other than a
     dividend payable in shares of Common Stock or subdivision of the
     outstanding shares of Common Stock (by reclassification or otherwise),
     declared on the Common Stock. In the event the Company shall at any time
     after February 23, 1998 (i) declare any dividend on Common Stock payable in
     shares of Common Stock, (ii) subdivide the outstanding Common Stock, or
     (iii) combine the outstanding Common Stock into a smaller number of shares,
     then in each such case the amount to which holders of shares of Series A
     Preferred Stock were entitled immediately prior to such event shall be
     adjusted by multiplying such amount by a fraction the numerator of which is
     the number of shares of Common Stock outstanding immediately after such
     event and the denominator of which is the number of shares Common Stock
     that were outstanding immediately prior to such event.

               (B)    The Board shall declare, out of funds legally available
     therefor, a dividend or distribution on the Series A Preferred Stock, as
     provided in paragraph (A) of the Section 2, immediately after it has
     declared a dividend or distribution on the Common Stock (other than a
     dividend payable in shares of Common Stock).

                                       2
<PAGE>

          Section 3.  Voting Rights. In addition to any other voting rights
          ---------   -------------
     required by applicable law, the holders of shares of the Series A Preferred
     Stock shall have the following voting rights:

               (A)    Each share of the Series A Preferred stock shall entitle
     the holder thereof to 100 votes on all matters submitted to a vote of the
     shareholders of the Corporation. The multiple of 100 (the "Voting
     Multiple") set forth in the preceding sentence shall be adjusted from time
     to time as hereinafter provided in this paragraph (A). In the event that
     the Corporation shall at any time after the effective date of this
     Resolution of the Board ("Resolution) (i) declare or pay any dividend on
     Common Stock payable in shares of Common Stock, or (ii) effect a
     subdivision, combination or consolidation of the outstanding shares of
     Common Stock (by reclassification or otherwise than by payment of a
     dividend in shares of Common Stock) into a greater or lesser number of
     shares of Common Stock, then, in each case, the Voting Multiple thereafter
     applicable to the determination of the number of votes per share to which
     the holders of shares of the Series A Preferred Stock shall be entitled
     shall be the Voting Multiple in effect immediately prior to such event
     multiplied by a fraction, the numerator of which shall be the number of
     shares of Common Stock outstanding immediately after such event and the
     denominator of which shall be the number of shares of Common Stock that
     were outstanding immediately prior to such event.

               (B)    Except as otherwise provided in the Resolution, in any
     other resolution establishing another series of Preferred Stock (or any
     series of any other class of capital stock of the Corporation) or by
     applicable law, the holders of the Series A Preferred Stock, the holders of
     the Common Stock and the holders of any class of capital stock of the
     Corporation having general voting rights shall vote together as a single
     class on all matters submitted to a vote of the shareholders of the
     Corporation.

               (C)    Except as otherwise provided in the Resolution or by
     applicable law, the holders of Series A Preferred Stock shall have no
     special voting rights and their consent shall not be required (except to
     the extent provided in paragraph (B) of the Section 3 for the taking of any
     corporate action.

          Section 4.  Certain Restrictions
          ---------   --------------------

               (A)    Whenever dividends or other distributions payable on the
     Series A Preferred Stock as provided in Section 2 are in arrears,
     thereafter and until all accrued and unpaid dividends and distributions,

                                       3
<PAGE>

     whether or not declared, on outstanding shares of the Series A Preferred
     Stock shall have been paid in full, the Corporation shall not:

                      (i)   Declare or pay dividends or make any other
     distributions on any shares of any class of capital stock of the
     Corporation ranking junior (either as to dividends or upon liquidation,
     dissolution or winding up of the Corporation) to the Series A Preferred
     Stock;

                      (ii)  Declare or pay dividends, or make any other
     distributions, on any shares of any class of capital stock of the
     Corporation ranking on a parity (either as to dividends or upon
     liquidation, dissolution or winding up of the Corporation) with the Series
     A Preferred Stock, except dividends paid ratably on the Series A Preferred
     Stock and all such parity stock on which dividends are accrued and unpaid
     in proportion to the total amounts to which the holders of all such shares
     are then entitled;

                      (iii) Redeem, purchase or otherwise acquire for
     consideration any shares of any class of capital stock of the Corporation
     ranking junior (either as to dividends or upon liquidation, dissolution or
     winding up of the Corporation) to the Series A Preferred Stock, except that
     the Corporation may at any time redeem, purchase or otherwise acquire any
     shares of such junior stock in exchange for other shares of any class of
     capital stock of the Corporation ranking junior (both as to dividends and
     upon dissolution, liquidation or winding up of the Corporation) to the
     Series A Preferred Stock; or

                      (iv)  Purchase or otherwise acquire for consideration any
     shares of the Series A Preferred Stock or any shares of any class of
     capital stock of the Corporation ranking on a parity (either as to
     dividends or upon liquidation, dissolution or winding up of the
     Corporation) with the Series A Preferred Stock, or redeem any shares of
     such parity stock, except in accordance with a purchase offer made in
     writing or by publication to the holders of all such shares upon such terms
     and conditions as the Board, after taking into consideration the respective
     annual dividend rates and the other relative powers, preferences and rights
     of the respective series and classes of such shares, shall determine in
     good faith will result in fair and equitable treatment among the respective
     holders of shares of all such series and classes.

               (B)    The Corporation shall not permit any subsidiary of the
     Corporation to purchase or otherwise acquire for consideration any shares
     of any class of capital stock of the Corporation unless the Corporation
     could, under paragraph (A) of this Section 4, purchase or otherwise acquire
     such shares at such time and in such manner.

                                       4
<PAGE>

          Section 5.  Required Shares. Any shares of the Series A Preferred
          ---------   ---------------
     Stock purchased of otherwise acquired by the Corporation in any manner
     whatsoever shall be retired and cancelled promptly after such purchase or
     acquisition. All such cancelled shares shall thereupon become authorized
     and unissued shares Preferred Stock and may be reissued as part of any new
     series of Preferred Stock, subject to the conditions and restrictions on
     issuance set forth in the Articles of Incorporation of the Corporation,
     from time to time, in any other resolution establishing another series of
     Preferred Stock (or any series of any other class of capital stock of the
     Corporation) or in any applicable law.

          Section 6.  Liquidation, Dissolution or Winding Up. Upon any
          ---------   --------------------------------------
     liquidation (whether voluntary or otherwise), dissolution or winding up of
     the Corporation, no distribution shall be made (a) to the holders of shares
     of any class of capital stock of the Corporation ranking junior (either as
     to dividends or upon liquidation, dissolution or winding up of the
     Corporation) to the Series A Preferred Stock unless, prior thereto, the
     holder of each outstanding share of the Series A Preferred Stock shall have
     received an amount equal to the accrued and unpaid dividends and
     distributions thereon, whether or not declared, to the date of such
     payment, plus an amount equal to the greater of (i) $1.00, and (ii) an
     aggregate amount, subject to adjustment as hereinafter provided in this
     Section 6, equal to 100 times the aggregate per share amount to be
     distributed to the holders of Common Stock, or (b) to the holders of shares
     of any class of capital stock of the Corporation ranking on a parity
     (either as to dividends or upon liquidation, dissolution or winding up of
     the Corporation) with the Series A Preferred Stock, except distributions
     made ratably on the Series A Preferred Stock and all such parity stock in
     proportion to the total amounts to which the holders of all such shares are
     entitled upon such liquidation, dissolution or winding up. In the event
     that the Corporation shall at any time after the effective date of this
     Resolution (a) declare or pay any dividend on Common Stock payable in
     shares of Common Stock, or (b) effect a subdivision, combination or
     consolidation of the outstanding shares of Common Stock (by
     reclassification or otherwise than by payment of a dividend in shares of
     Common Stock) into a greater or lesser number of shares of Common Stock,
     then, in each such case, the aggregate amount per share to which the
     holders of shares of the Series A Preferred Stock would have been entitled
     to receive immediately prior to such event pursuant to clause (a)(ii) of
     the preceding sentence shall be adjusted by multiplying such aggregate per
     share amount by a fraction, the numerator of which shall be the number of
     shares of Common Stock outstanding immediately after such event and the
     denominator of which shall be the number of shares of Common Stock that
     were outstanding immediately prior to such event.

                                       5
<PAGE>

          Section 7.  Consolidation, Merger, etc. In the event that the
          ---------   --------------------------
     Corporation shall be a party to any consolidation, merger, combination or
     other transaction in which the outstanding shares of Common Stock are
     converted or changed into or exchanged for other capital stock, securities,
     cash or other property, or any combination thereof, then, in each such
     case, each share of the Series A Preferred Stock shall at the same time be
     similarly converted or changed into or exchanged for an aggregate amount,
     subject to adjustment as hereinafter provided in this Section 7, equal to
     100 times the aggregate amount of capital stock, securities, cash and/or
     other property (payable in kind), as the case may be, into which or for
     which each share of Common Stock is being converted or changed or
     exchanged. In the event that the Corporation shall at any time after the
     effective date of this Resolution declare or pay any dividend on Common
     Stock payable in shares of Common Stock or effect a subdivision,
     combination or consolidation of the outstanding shares of Common Stock (by
     reclassification or otherwise than by payment of a dividend in shares of
     Common Stock) into a greater or lesser number of shares of Common Stock,
     then, in each such case, the aggregate amount per share to which the
     holders of shares of the Series A Preferred Stock would have been entitled
     to receive immediately prior to such event pursuant to the preceding
     sentence shall be adjusted by multiplying such aggregate per share amount
     by a fraction, the numerator of which shall be the number of shares of
     Common Stock outstanding immediately after such event and the denominator
     of which shall be the number of shares of Common Stock that were
     outstanding immediately prior to such event.

          Section 8.  No Redemption. The shares of the Series A Preferred Stock
          ---------   -------------
     shall not be redeemable at any time.

          Section 9.  Rank. Unless otherwise provided in the resolution
          ---------   ----
     establishing another series of Preferred Stock after the effective date of
     this Resolution, the Series A Preferred Stock shall rank, as to the payment
     of dividends and the making of any other distribution of assets of the
     Corporation, senior to the Common Stock, but junior to all other series of
     the Preferred Stock.

          Section 10. Amendments. The Restated Articles of Incorporation of the
          ----------  ----------
     Corporation shall not be amended in any manner which would materially alter
     or change the powers, preferences and rights of the Series A Preferred
     Stock so as to adversely affect any thereof without the affirmative vote of
     the holders of at least two-thirds of the outstanding shares of the Series
     A Preferred Stock, voting separately as a single class.

          Section 11.  Fractional Shares. Fractional shares of the Series A
          ----------   -----------------
     Preferred Stock may be issued, but, unless the Board shall otherwise
     determine, only in multiples of one one-hundredth of a share. The holder

                                       6
<PAGE>

     of any fractional share of the Series A Preferred Stock shall be entitled
     to receive dividends, participate in distributions, exercise voting rights
     and have the benefit of all other powers, preferences and rights relating
     to the Series A Preferred Stock in the same proportion as such fractional
     share bears to a whole share.

                                  ARTICLE IV
                                  ----------

     The street address of the Corporation's registered office is Fiserv, Inc.,
255 Fiserv Drive, Brookfield, Wisconsin 53045. The name of the Corporation's
registered agent at that office is Charles W. Sprague.

                                   ARTICLE V
                                   ---------

     The purpose of the Corporation is to engage in any lawful business for
which corporations may be organized under the Wisconsin Business Corporation
Law.

                                  ARTICLE VI
                                  ----------

     In furtherance and not in limitation of the powers conferred by the laws of
the State of Wisconsin, the Board of Directors of the Corporation is expressly
authorized and empowered to make, alter or repeal the By-laws of the
Corporation, subject to the power of the shareholders of the Corporation to
alter or repeal any By-law made by the Board of Directors.

                                  ARTICLE VII
                                  -----------

     The terms of the Board of Directors shall be staggered by dividing the
total number of directors into three groups, in accordance with Section 180.0806
of the Wisconsin Business Corporation Law.

                                 ARTICLES VIII
                                 -------------

     Any action required to be taken at any annual or special meeting of
shareholders or any action which may be taken at any annual or special meeting
of shareholders may be taken without a meeting, without prior notice and without
vote, if a consent in writing setting forth the action so taken shall be signed
by the holders of outstanding stock having not less than the minimum number of
votes that would be necessary to authorize or take such action at a meeting at
which all shares entitled to vote thereon were present and voted. Prompt notice
of the taking of the corporate action without a meeting by less than unanimous
written consent shall be given to those shareholders who have not consented in
writing.

                                       7
<PAGE>

                                  CERTIFICATE
                                  -----------

     This is to certify that the foregoing Restated Articles of Incorporation
does not contain any amendments requiring shareholder approval, and were adopted
on February 16, 2000 by the Board of Directors.


                                             FISERV, INC.


                                          by:  /s/ Charles W. Sprague
                                              -------------------------------
                                              Charles W. Sprague, Secretary


This document drafted by:

Charles W. Sprague
WI Bar # 01022314
Fiserv, Inc.
255 Fiserv Drive
Brookfield, WI 53045

                                       8

<PAGE>

                                                                     Exhibit 3.2


                                    BY-LAWS

                                       OF

                                 FISERV, INC.


                                  __________


                      Incorporated under the Laws of the

                              State of Wisconsin

                                  __________



                        Adopted as of December 31, 1992

                   Amended and Restated as of March 25, 1999

                        Amended as of February 16, 2000
<PAGE>

                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                            Page
                                                                            ----
<S>                                                                         <C>
ARTICLE I          OFFICES                                                    1

ARTICLE II         MEETINGS OF SHAREHOLDERS                                   1

     Section 1     Place of Meetings                                          1
     Section 2     Annual Meeting                                             1
     Section 3     Special Meetings                                           1
     Section 4     Notice of Meetings                                         2
     Section 5     Proper Business or Purposes of Shareholder Meetings        2
     Section 6     Fixing of Record Date                                      3
     Section 7     List of Shareholders                                       4
     Section 8     Quorum                                                     4
     Section 9     Voting                                                     4
     Section 10    Proxies                                                    5
     Section 11    Action without a Meeting                                   5
     Section 12    Acceptance of Instruments Showing Shareholder Action       5

ARTICLE III        BOARD OF DIRECTORS                                         6

     Section 1     Powers                                                     6
     Section 2     Election and Term                                          6
     Section 3     Number                                                     7
     Section 4     Tenure and Qualifications                                  7
     Section 5     Nominations for Election to the Board of Directors         7
     Section 6     Quorum and Manner of Acting                                7
     Section 7     Organization Meeting                                       8
     Section 8     Regular Meetings                                           8
     Section 9     Special Meetings; Notice                                   8
     Section 10    Resignations                                               8
     Section 11    Vacancies                                                  9
     Section 12    Committees                                                 9
     Section 13    Compensation of Directors                                  9
     Section 14    Action without a Meeting                                   9
     Section 15    Telephonic Participation in Meetings                      10
</TABLE>

                                       i
<PAGE>

<TABLE>


<S>                                                                         <C>
ARTICLE IV         OFFICERS                                                  10

     Section 1     Principal Officers                                        10
     Section 2     Election and Term of Office                               10
     Section 3     Other Officers                                            10
     Section 4     Removal                                                   10
     Section 5     Resignations                                              10
     Section 6     Vacancies                                                 10
     Section 7     Chairman of the Board                                     11
     Section 8     President                                                 11
     Section 9     Vice President                                            11
     Section 10    Treasurer                                                 11
     Section 11    Secretary                                                 11
     Section 12    Salaries                                                  12

ARTICLE V          INDEMNIFICATION                                           12

ARTICLE VI         SHARES AND THEIR TRANSFER                                 12

     Section 1     Certificate for Stock                                     12
     Section 2     Stock Certificate Signature                               13
     Section 3     Stock Ledger                                              13
     Section 4     Cancellation                                              13
     Section 5     Registrations of Transfers of Stock                       13
     Section 6     Regulations                                               13
     Section 7     Lost, Stolen, Destroyed or Mutilated Certificates         14
     Section 8     Record Dates                                              14

ARTICLE VII        MISCELLANEOUS PROVISIONS                                  14

     Section 1     Corporate Seal                                            14
     Section 2     Voting of Stocks Owned by the Corporation                 14
     Section 3     Dividends                                                 14

ARTICLE VIII       AMENDMENTS                                                15
</TABLE>

                                      ii
<PAGE>

                                    BY-LAWS

                                      OF

                                 FISERV, INC.

                           (a Wisconsin Corporation)

                                  __________


                                   ARTICLE I

                                    OFFICES
                                    -------

          The registered office of the Corporation in the State of Wisconsin
shall be located in the City of Brookfield, County of Waukesha. The Corporation
may establish or discontinue, from time to time, such other offices within or
without the State of Wisconsin as may be deemed proper for the conduct of the
Corporation's business.


                                  ARTICLE II

                           MEETINGS OF SHAREHOLDERS
                           ------------------------

          Section 1.  Place of Meetings.  All meetings of shareholders shall be
          ---------   -----------------
held at such place or places, within or without the State of Wisconsin, as may
from time to time be fixed by the Board of Directors, or as shall be specified
in the respective notices, or waivers of notice, thereof.

          Section 2.  Annual Meeting.  The annual meeting of shareholders for
          ---------   --------------
the election of Directors and the transaction of other business shall be held on
such date and at such place as may be designated by the Board of Directors.  At
each annual meeting the shareholders entitled to vote shall elect a Board of
Directors and may transact such other proper business as may come before the
meeting.

          Section 3.  Special Meetings.  A special meeting of the shareholders,
          ---------   ----------------
or of any class thereof entitled to vote, for any purpose or purposes, may be
called at any time by the Chairman of the Board, if any, or the President or by
order of the Board of Directors and shall be called by the President or the
Secretary upon the written request of shareholders holding of record at least
ten percent (10%) of all the votes entitled to be cast on any issue proposed to
be considered at such meeting.  Such written request

                                       1
<PAGE>

shall state the purpose or purposes for which such meeting is to be called. The
Corporation shall give notice of such a meeting within thirty days after the
date that the demand for such meeting is properly delivered to the Corporation.

          Section 4.  Notice of Meetings.  Except as otherwise provided by law,
          ---------   ------------------
written notice of each meeting of shareholders, whether annual or special,
stating the place, date and hour of the meeting shall be given not less than ten
days or more than sixty days before the date on which the meeting is to be held
to each shareholder of record entitled to vote thereat by delivering a notice
thereof to him personally or by mailing such notice in a postage prepaid
envelope directed to him at his address as it appears on the records of the
Corporation, unless he shall have filed with the Secretary of the Corporation a
written request that notices intended for him be directed to another address, in
which case such notice shall be directed to him at the address designated in
such request.  Notice shall not be required to be given to any shareholder who
shall waive such notice in writing, whether prior to or after such meeting, or
who shall attend such meeting in person or by proxy unless such attendance is
for the express purpose of objecting, at the beginning of such meeting, or
promptly upon arrival, to holding the meeting or transacting business at the
meeting.  Every notice of a special meeting of the shareholders, besides the
time and place of the meeting, shall state briefly the objects or purposes
thereof.

          Section 5.  Proper Business or Purposes of Shareholder Meetings.  To
          ---------   ---------------------------------------------------
be properly brought before a meeting of shareholders, business must be (a)
specified in the notice of the meeting (or any supplement thereto) given by or
at the discretion of the Board of Directors or otherwise as provided in Section
3 of Article II above; (b) otherwise properly brought before the meeting by or
at the direction of the Board of Directors; or (c) otherwise properly brought
before the meeting by a shareholder.  For business to be properly brought before
a meeting by a shareholder, the shareholder must have given written notification
thereof, either by personal delivery or by United States mail, postage prepaid,
to the Secretary of the Corporation, and, in the case of an annual meeting, such
notification must be given not later than thirty days in advance of the
Originally Scheduled Date of such meeting; provided, however, that if the
Originally Scheduled Date of such annual meeting is earlier than the date
specified in these By-laws as the date of the annual meeting and if the Board of
Directors does not determine otherwise, or in the case of a special meeting of
shareholders, such written notice may be so given and received not later than
the close of business on the fifteenth day following the date of the first
public disclosure, which may include any public filing with the Securities and
Exchange Commission, of the Originally Scheduled Date of such meeting.  Any such
notification shall set forth as to each matter the shareholder proposes to bring
before the meeting (i) a brief description of the business desired to be brought
before the meeting and the reasons for conducting such business at the meeting
and, in the event that such business includes a proposal to amend either the
Articles of Incorporation or By-laws of the Corporation, the exact language of
the

                                       2
<PAGE>

proposed amendment; (ii) the name and address of the shareholder proposing
such business; (iii) a representation that the shareholder is a holder of record
of stock of the Corporation entitled vote at such meeting and intends to appear
in person or by proxy at the meeting to propose  such business; and (iv) any
material interest of the shareholder in such business.  No business shall be
conduct at a meeting of shareholders except in accordance with this Section, and
the Chairman of any meeting of shareholders may refuse to permit any business to
be brought before such meeting without compliance with the foregoing procedures.
For purposes of these By-laws, the "Originally Scheduled Date" of any meeting of
shareholders shall be the date such meeting is scheduled to occur as specified
in the notice of such meeting first generally given to shareholders regardless
of whether any subsequent notice is given for such meeting or the record date of
such meeting is changed.  Nothing contained in this Section shall be construed
to limit the rights of a shareholder to submit proposals to the Corporation
which comply with the proxy rules of the Securities and Exchange Commission for
inclusion in the Corporation's proxy statement for consideration at shareholder
meetings.

          Section 6.  Fixing of Record Date.  The Board of Directors may fix in
          ---------   ---------------------
advance a date as the record date for the purpose of determining shareholders
entitled to notice of and to vote at any meeting of shareholders, shareholders
entitled to demand a special meeting as contemplated by Section 3 of Article II
hereof, shareholders entitled to take any other action, or shareholders for any
other purpose.  Such record date shall not be more than seventy days prior to
the date on which the particular action, requiring such determination of
shareholders, is to be taken.  If no record date is fixed by the Board of
Directors or by the Wisconsin Business Corporation Law for the determination of
shareholders entitled to notice of and to vote at a meeting of shareholders, the
record date shall be the close of business on the day before the first notice is
given to shareholders.  If no record date is fixed by the Board of Directors or
the Wisconsin Business Corporation Law for the determination of shareholders
entitled to demand a special meeting as contemplated in Section 3 of Article II
hereof, the record date shall be the date that the first shareholder signs the
demand.  Except as provided by the Wisconsin Business Corporation Law for a
court ordered adjournment, a meeting of shareholders is effective for any
adjournment o such meeting unless the Board of Directors fixes a new record
date, which it shall do if the meeting is adjourned to a date more than one
hundred twenty days after the date fixed for the original meeting.  The record
date for determining shareholders entitled to a distribution (other than a
distribution involving a purchase, redemption or other acquisition of the
Corporation's shares) or a share dividend is the date on which the Board of
Directors authorized the distribution or share dividend, as the case may be,
unless the Board of Directors fixes a different record date.

          Section 7.  List of Shareholders.  It shall be the duty of the
          ---------   --------------------
Secretary or other officer of the Corporation who shall have charge of the stock
ledger to prepare

                                       3
<PAGE>

and make, at least ten days before every meeting of the shareholders, a complete
list of the shareholders entitled to vote thereat, arranged in alphabetical
order, and showing the address of each shareholder and the number of shares
registered in his name. Such list shall be open to the examination of any
shareholder, for any purpose germane to the meeting, during ordinary business
hours, for a period beginning two business days after notice of the meeting is
given for which the list was prepared and continuing to the date of the meeting,
either at a place within the city where the meeting is to be held, which place
shall be specified in the notice of the meeting or, if not so specified, at the
place where the meeting is to be held. The list shall be kept and produced at
the time and place of the meeting during the whole time thereof and subject to
the inspection of any shareholders who may be present. The original or duplicate
ledger shall be the only evidence as to who are the shareholders entitled to
examine such list or the books of the Corporation or to vote in person or by
proxy at such meeting.

          Section 8.  Quorum.  At each meeting of the share-holders, the holders
          ---------   ------
of record of a majority of the issued and outstanding stock of the Corporation
entitled to vote at such  meeting, present in person or by proxy, shall
constitute a quo-rum for the transaction of business, except where otherwise
provided by law, the Articles of Incorporation or these Bylaws.  In the absence
of a quorum, any officer entitled to preside at, or act as Secretary of, such
meeting shall have the power to adjourn the meeting from time to time until a
quorum shall be constituted.

          Section 9.  Voting.  Every shareholder of record who is entitled to
          ---------   ------
vote shall at every meeting of the shareholders be entitled to one vote for each
share of stock held by him on the record date; except, however, that shares of
its own stock be-longing to the Corporation or to another corporation, if a
majority of the shares entitled to vote in the election of directors of such
other corporation is held by the Corporation, shall neither be entitled to vote
nor counted for quorum purposes.  Nothing in this Section shall be construed as
limiting the right of the Corporation to vote its own stock held by it in a
fiduciary capacity.  At all meetings of the shareholders, a quorum being
present, all matters shall be decided by majority vote of the shares of stock
entitled to vote held by shareholders present in person or by proxy, except as
otherwise required by law or the Articles of Incorporation.  Unless demanded by
a shareholder of the Corporation present in person or by proxy at any meeting of
the shareholders and entitled to vote thereat or so directed by the chairman of
the meeting or required by law, the vote thereat on any question need not be by
written ballot.  On a vote by written ballot, each ballot shall be signed by the
shareholder voting, or in his name by his proxy, if there be such proxy, and
shall state the number of shares voted by him and the number of votes to which
each share is entitled.

          Section 10.  Proxies.  Each shareholder entitled to vote at a meeting
          ----------   -------
of shareholders or to express consent to corporate action in writing without a
meeting may authorize another person or persons to act for him by proxy.  A
proxy acting for any

                                       4
<PAGE>

shareholder shall be duly appointed by an instrument in writing subscribed by
such shareholder. No proxy shall be valid after the expiration of eleven months
from the date thereof unless the proxy provides for a longer period.

          Section 11.  Action without a Meeting.  Any action required to be
          ----------   ------------------------
taken at any annual or special meeting of share-holders or any action which may
be taken at any annual or special meeting of shareholders may be taken without a
meeting, without prior notice and without a vote, if a consent in writing
setting forth the action so taken shall be signed by the holders of outstanding
stock having not less than the minimum number of votes that would be necessary
to authorize or take such action at a meeting at which all shares entitled to
vote thereon were present and voted.  Prompt notice of the taking of the
corporate action without a meeting by less than unanimous written consent shall
be given to those shareholders who have not consented in writing.

          Section 12.  Acceptance of Instruments Showing Shareholder Action.  If
          ----------   ----------------------------------------------------
the name signed on a vote, consent, waiver or proxy appointment corresponds to
the name of a shareholder, the Corporation, acting in good faith, may accept the
vote, consent, waiver or proxy appointment and give it effect as the act of a
shareholder.  If the name signed on a vote, consent, waiver or proxy appointment
does not correspond to the name of a shareholder, the Corporation, acting in
good faith, may accept the vote, consent, waiver or proxy appointment and give
it effect as the act of the shareholder if any of the following apply:

          (a)  The shareholder is an entity and the name signed purports to be
     that of an officer or agent of the entity.

          (b)  The name purports to be that of a personal representative,
     administrator, executor, guardian or conservator representing the
     shareholder and, if the Corporation requests, evidence of fiduciary status
     acceptable to the Corporation is presented with respect to the vote,
     consent, waiver or proxy appointment.

          (c)  The name signed purports to be that of a receiver or trustee in
     bankruptcy of the shareholder and, if the Corporation requests, evidence of
     this status acceptable to the Corporation is presented with respect to the
     vote, consent, waiver or proxy appointment.

          (d)  The name signed purports to be that of a pledgee, beneficial
     owner, or attorney-in-fact of the shareholder and, if the Corporation
     requests, evidence acceptable to the Corporation of the signatory's
     authority to sign for the shareholder is presented with respect to the
     vote, consent, waiver or proxy appointment.

                                       5
<PAGE>

          (e)  Two or more persons are the shareholders as co-tenants or
     fiduciaries and the name signed purports to be the name of at least one of
     the co-owners and the person signing appears to be acting on behalf of all
     co-owners.

The Corporation may reject a vote, consent, waiver or proxy appointment if the
Secretary or other officer or agent of the Corporation who is authorized to
tabulate votes, acting in good faith, has reasonable basis for doubt about the
validity of the signature on it or about the signatory's authority to sign for
the shareholder.


                                  ARTICLE III

                              BOARD OF DIRECTORS
                              ------------------

          Section 1.  Powers.  The business and affairs of the Corporation shall
          ---------   ------
be managed under the direction of the Board of Directors.

          Section 2.  Election and Term.  The Board of Directors shall be
          ---------   -----------------
divided into three groups, which are hereby designated as Group One, Group Two
and Group Three.  The term of office of the initial Group One Directors shall
expire at the next annual meeting of shareholders; the term of office of the
initial Group Two Directors shall expire at the second succeeding annual meeting
of shareholders; and the term of office of the initial Group Three Directors
shall expire at the third succeeding annual meeting of shareholders.  At each
annual shareholders meeting held thereafter, Directors to replace those whose
terms expire at such annual meeting shall be elected to hold office until the
third succeeding annual meeting and until their successors are elected and
qualify, or until they sooner die, resign or are removed.  At each annual
meeting of shareholders at which a quorum is present, the persons receiving a
plurality of the votes cast shall be the Directors.  Acceptance of the office of
Director may be expressed orally or in writing, and attendance at the
organization meeting shall constitute such acceptance.

          Section 3.  Number.  The number of Directors shall be such number as
          ---------   ------
shall be determined from time to time by the Board of Directors but shall not be
less than three nor more than nine.

          Section 4.  Tenure and Qualifications.  Each Director shall hold
          ---------   -------------------------
office until the next annual meeting of shareholders in the year in which such
Director's term expires and until his successor shall have been elected, or
until his prior death, resignation or removal for cause only.  A Director may be
removed from office for cause only by affirmative vote of eighty percent (80%)
of the outstanding shares entitled to vote for the election of such Director,
taken at an annual meeting or a special meeting

                                       6
<PAGE>

of shareholders called for that purpose, and any vacancy so created may be
filled by the affirmative vote of eighty percent (80%) of such shares. Directors
need not be residents of the State of Wisconsin or shareholders of the
Corporation.

          Section 5.  Nominations for Election to the Board of Directors.
          ---------   --------------------------------------------------
Nominations for elections to the Board of Directors may be made by the Board of
Directors or by any shareholder of any outstanding class of capital stock of the
Corporation entitled to vote for election of Directors.  Nominations, other than
those made by or on behalf of the existing management of the Corporation, shall
be made in writing and shall be delivered or mailed to the Chairman of the Board
and/or the President of the Corporation not less than fourteen days nor more
than sixty days prior to any meeting of shareholders called for the election of
Directors; provided, however, that if less than fourteen days' notice of the
           --------  -------
meeting is given to shareholders, such nomination shall be mailed or delivered
to the Chairman of the Board an/or the President of the Corporation not later
than the close of business on the fourth day following the day on which the
notice of meeting was mailed.  Such notification shall contain the following
information to the extent known to the nominating shareholder: (a) the name and
address of each proposed nominee; (b) the principal occupation of each proposed
nominee; (c) the name and residence address of the nominating shareholder; and
(d) the number of shares of capital stock of the Corporation owned by the
nominating shareholder.  Nominations not made in accordance herewith may be
disregarded by the Chairman of the meeting, in his or her discretion, and upon
his or her instructions, the vote tellers may disregard all votes cast for each
such nominee.

          Section 6.  Quorum and Manner of Acting.  Unless other-wise provided
          ---------   ---------------------------
by law, the presence of fifty-one percent (51%) of the whole Board of Directors
shall be necessary to constitute a quorum for the transaction of business.  In
the absence of a quorum, a majority of the Directors present may adjourn the
meeting from time to time until a quorum shall be present.  Notice of any
adjourned meeting need not be given.  At all meetings of Directors, a quorum
being present, all matters shall be decided by the affirmative vote of the
majority of the Directors present, except as otherwise required by law.  The
Board of Directors may hold its meetings at such place or places within or
without the State of Wisconsin as the Board of Directors may from time to time
determine or as shall be specified in the respective notices, or waivers of
notice, thereof.

          Section 7.  Organization Meeting.  Immediately after each annual
          ---------   --------------------
meeting of shareholders for the election of Directors the Board of Directors
shall meet at the place of the annual meeting of shareholders for the purpose of
organization, the election of officers and the transaction of other business.
Notice of such meeting need not be given.  If such meeting is held at any other
time or place, notice thereof must be given as hereinafter provided for special
meetings of the Board of Directors, subject to a waiver of such notice, in the
manner set forth in Section 180.0823 of the Wisconsin Business Corporation Law,
by all Directors who may not have received such notice.

                                       7
<PAGE>

          Section 8.  Regular Meetings.  Regular meetings of the Board of
          ---------   ----------------
Directors may be held at such time and place, within or without the State of
Wisconsin, as shall from time to time be determined by the Board of Directors.
After there has been such determination, and notice thereof has been once given
to each member of the Board of Directors as hereinafter provided for special
meetings, regular meetings may be held without further notice being given.

          Section 9.  Special Meetings; Notice.  Special meetings of the Board
          ---------   ------------------------
of Directors shall be held whenever called by the Chairman of the Board, if any,
the President or by a majority of the Directors.  Notice of each such meeting
shall be mailed to each Director, addressed to him at his residence or usual
place of business, at least five days before the date on which the meeting is to
be held, or shall be sent to him at such place by telegraph, cable, radio or
wireless, or be delivered personally or by telephone, not later than the day
before the day on which such meeting is to be held.  Each such notice shall
state the time and place of the meeting and, as may be required, the purposes
thereof.  Notice of any meeting of the Board of Directors need not be given to
any Director if he shall sign a written waiver thereof either before or after
the time stated therein for such meeting, or if he shall be present at the
meeting.  Unless limited by law, the Articles of Incorporation, these By-laws or
the terms of the notice thereof, any and all business may be transacted at any
meeting without the notice thereof having specifically identified the matters to
be acted upon.

          Section 10.  Resignations.  Any Director of the Corporation may resign
          ----------   ------------
at any time by giving written notice to the Chairman of the Board, if any, the
President or the Secretary of the Corporation.  The resignation of any Director
shall take effect upon receipt of notice thereof or at such later time as shall
be specified in such notice; and, unless otherwise specified therein, the
acceptance of such resignation shall not be necessary to make it effective.

          Section 11.  Vacancies.  Any newly created directorships and vacancies
          ----------   ---------
occurring in the Board by reason of death, resignation, retirement or
disqualification may be filled by (a) a majority of the Directors then in office
or (b) the action of the holders of record of the majority of the issued and
outstanding stock of the Corporation (i) present in person or by proxy at a
meeting of holders of such stock and entitled to vote thereon or (ii) by  a
consent in writing in the manner contemplated in Section 11 of Article II.  The
Director so chosen, whether selected to fill a vacancy or elected to a new
directorship, shall hold office until the next meeting of shareholders at which
the election of directors is in the regular order of business, and until his
successor has been elected and qualifies, or until he sooner dies, resigns or is
removed.

          Section 12.  Committees.  There may be an Executive Committee.  There
          ----------   ----------
shall be an Audit Committee composed of independent directors.  There shall be a

                                       8
<PAGE>

Compensation Committee composed of independent directors.  The Board of
Directors by resolution adopted by the affirmative vote of a majority of the
number of directors then in office may create one or more additional committees.
Each committee shall have two or more members who shall, unless otherwise
provided by the Board of Directors, serve at the pleasure of the Board of
Directors.  Except as otherwise provided by law, each committee, to the extent
provided in the resolution of the Board of Directors, shall have and may
exercise such power and authority as the Board of Directors shall specify.

          Section 13.  Compensation of Directors.  Directors, as such, shall not
          ----------   -------------------------
receive any stated salary for their services, but, by resolution of the Board, a
specific sum fixed by the Board plus expenses may be allowed for attendance at
each regular or special meeting of the Board; provided, however, that nothing
herein contained shall be construed to preclude any Director from serving the
Corporation or any parent or subsidiary corporation thereof in any other
capacity and receiving compensation therefor.

          Section 14.  Action without a Meeting.  Any action required or
          ----------   ------------------------
permitted to be taken at any meeting of the Board of Directors may be taken
without a meeting if a written consent thereto is signed by all members of the
Board, and such written consent is filed with the minutes or proceedings of the
Board.

          Section 15.  Telephonic Participation in Meetings.  Members of the
          ----------   ------------------------------------
Board of Directors may participate in a meeting of the Board by means of
conference telephone or similar communications equipment by means of which all
persons participating in the meeting can hear each other, and such participation
shall constitute presence in persons at such meeting.


                                  ARTICLE IV

                                   OFFICERS
                                   --------

          Section 1.  Principal Officers.  The Board of Directors shall elect a
          ---------   ------------------
President, a Secretary and a Treasurer, and may in addition elect a Chairman of
the Board, one or more Vice Presidents and such other officers as it deems fit;
the President, the Secretary, the Treasurer, the Chairman of the Board, if any,
and the Vice Presidents, if any, being the principal officers of the
Corporation.  One person may hold, and perform the duties of, any two or more of
said offices.

          Section 2.  Election and Term of Office.  The principal officers of
          ---------   ---------------------------
the Corporation shall be elected annually by the Board of Directors at the
organization meeting thereof.  Each such officer shall hold office until his
successor shall have been

                                       9
<PAGE>

elected and shall qualify, or until his earlier death, resignation or removal.

          Section 3.  Other Officers.  In addition, the Board may elect, or the
          ---------   --------------
Chairman of the Board, if any, or the President may appoint, such other officers
as they deem fit.  Any such other officers so chosen shall be subordinate
officers and shall hold office for such period, have such authority and perform
such duties as the Board of Directors, the Chairman of the Board, if any, or the
President may from time to time determine.

          Section 4.  Removal.  Any officer may be removed, either with or
          ---------   -------
without cause, at any time, by resolution adopted by the Board of Directors at
any regular meeting of the Board, or at any special meeting of the Board called
for that purpose, at which a quorum is present.

          Section 5.  Resignations.  Any officer may resign at any time by
          ---------   ------------
giving written notice to the Chairman of the Board, if any, the President, the
Secretary or the Board of Directors.  Any such resignation shall take effect
upon receipt of such notice or at any later time specified therein; and, unless
otherwise specified therein, the acceptance of such resignation shall not be
necessary to make it effective.

          Section 6.  Vacancies.  A vacancy in any office may be filled for the
          ---------   ---------
unexpired portion of the term in the manner pre-scribed in these By-laws for
election or appointment to such office for such term.

          Section 7.  Chairman of the Board.  The Chairman of the Board of
          ---------   ---------------------
Directors, if one be elected, shall preside, if present, at all meetings of the
shareholders and the Board of Directors, and shall have and perform such other
duties as from time to time may be assigned to him by the Board of Directors.

          Section 8.  President.  The President shall have the general powers
          ---------   ---------
and duties of supervision and management usually vested in the office of
President of a corporation.  In the absence or non-election of the Chairman of
the Board of Directors, if present thereat, he shall preside at all meetings of
the shareholders and at all meetings of the Board of Directors.  Except as the
Board of Directors shall authorize the execution thereof in some other manner,
he shall execute bonds, mortgages, and other contracts on behalf of the
Corporation, and shall cause the seal to be affixed to any instrument requiring
it and when so affixed the seal shall be attested by the signature of the
Secretary or the Treasurer.

          Section 9.  Vice President.  Each Vice President shall have such
          ---------   --------------
powers and shall performs such duties as shall be assigned to him by the
directors.

          Section 10. Treasurer.  The Treasurer shall have charge and custody
          ----------  ---------
of,

                                       10
<PAGE>

and be responsible for, all funds and securities of the Corporation. He shall
exhibit at all reasonable times his books of account and records to any of the
Directors of the Corporation upon application during business hours at the
office of the Corporation where such books and records shall be kept; when
requested by the Board of Directors, he shall render a statement of the
condition of the finances of the Corporation at any meeting of the Board or at
the annual meeting of shareholders; he shall receive, and give receipt for,
moneys due and payable to the Corporation from any source whatsoever; in
general, he shall perform all the duties incident to the office of Treasurer and
such other duties as from time to time may be assigned to him by the Chairman of
the Board of Directors, the President or the Board of Directors. The Treasurer
shall give such bond, if any, for the faithful discharge of his duties as the
Board of Directors may require.

          Section 11. Secretary.  The Secretary, if present, shall act as
          ----------  ---------
secretary at all meetings of the Board of Directors and of the shareholders and
keep the minutes thereof in a book or books to be provide for that purpose; he
shall see that all notices required to be given by the Corporation are duly
given and served; he shall have charge of the stock records of the Corporation;
he shall see that all reports, statements and other documents required by law
are properly kept and filed; and in general he shall perform all the duties
incident to the office of Secretary and such other duties as from time to time
may be assigned to him by the Chairman of the Board of Directors, the President
or the Board of Directors.

          Section 12. Salaries.  The salaries of the principal officers shall
          ----------  --------
be fixed from time to time by the Board of Directors, and the salaries of any
other officers may be fixed by the Chairman of the Board of Directors or, if no
Chairman of the Board shall have been elected, the President.


                                   ARTICLE V

                                INDEMNIFICATION
                                ---------------

          The Corporation shall to the fullest extent permitted or required by
the Wisconsin Business Corporation Law, including any amendments thereto (but in
the case of any such amendment, only to the extent such amendment permits or
requires the Corporation to provide broader indemnification rights than prior to
such amendment), indemnify its Directors and officers against any and all
liabilities, and advance any and all reasonable expenses, incurred thereby in
any proceedings to which any such Director or officer is a Party because he or
she is or was a Director or officer of the Corporation.  The Corporation shall
also indemnify an employee who is not a Director or officer to the same extent
as provided by the Corporation to its Directors and officers.  The rights to
indemnification granted hereunder shall not be deemed

                                       11
<PAGE>

exclusive of any other rights to indemnification against liabilities or the
advancement of expenses which a Director, officer or employee may be entitled to
under any written agreement, Board of Directors resolution, vote of
shareholders, the Wisconsin Business Corporation Law or otherwise. All
capitalized terms used in this Article V and not otherwise defined shall have
the meaning set forth in Section 180.0850 of the Wisconsin Business Corporation
Law.


                                  ARTICLE VI

                           SHARES AND THEIR TRANSFER
                           -------------------------

          Section 1.  Certificate for Stock.  Every shareholder of the
          ---------   ---------------------
Corporation shall be entitled to a certificate or certificates, to be in such
form as the Board of Directors shall prescribe, certifying the number of shares
of the capital stock of the Corporation owned by him.  No certificate shall be
issued for partly paid shares.

          Section 2.  Stock Certificate Signature.  The certificates for such
          ---------   ---------------------------
stock shall be numbered in the order in which they shall be issued and shall be
signed by the Chairman of the Board, if any, or the President and the Secretary
or Treasurer of the Corporation and its seal shall be affixed thereto.  If such
certificate is countersigned (1) by a transfer agent other than the Corporation
or its employee, or (2) by a registrar other than the Corporation or its
employee, the signatures of such officers of the Corporation may be facsimiles.
In case any officer of the Corporation who has signed, or whose facsimile
signature has been placed upon, any such certificate shall have ceased to be
such officer before such certificate is issued, it may be issued by the
Corporation with the same effect as if he were such officer at the date of
issue.

          Section 3.  Stock Ledger.  A record shall be kept by the Secretary or
          ---------   ------------
by any other officer, employee or agent designated by the Board of Directors of
the name of each person, firm or corporation holding capital stock of the
Corporation, the number of shares represented by, and the respective dates of,
each certificate for such capital stock, and in case of cancellation of any such
certificate, the respective dates of cancellation.

          Section 4.  Cancellation.  Every certificate surrendered to the
          ---------   ------------
Corporation for exchange or registration of transfer shall be cancelled, and no
new certificate or certificates shall be issued in exchange for any existing
certificate until such existing certificate shall have been so cancelled,
except, subject to Section 7 of this Article VI, in cases provided for by
applicable law.

          Section 5.  Registrations of Transfers of Stock.  Registrations of
          ---------   -----------------------------------
transfers of shares of the capital stock of the Corporation shall be made on the
books of the

                                       12
<PAGE>

Corporation by the registered holder thereof, or by his attorney thereunto
authorized by power of attorney duly executed and filed with the Secretary of
the Corporation or with a transfer clerk or a transfer agent appointed as in
Section 6 of this Article VI provided, and on surrender of the certificate or
certificates for such shares properly endorsed and the payment of all taxes
thereon. The person in whose name shares of stock stand on the books of the
Corporation shall be deemed the owner thereof for all purposes as regards the
Corporation.

          Section 6.  Regulations.  The Board of Directors may make such rules
          ---------   -----------
and regulations as it may deem expedient, not inconsistent with the Articles of
Incorporation or these By-laws, concerning the issue, transfer and registration
of certificates for shares of the stock of the Corporation. It may appoint, or
authorize any principal officer or officers to appoint, one or more transfer
clerks or one or more transfer agents and one or more registrars, and may
require all certificates of stock to bear the signature or signatures of any of
them.

          Section 7.  Lost, Stolen, Destroyed or Mutilated Certificates.  Before
          ---------   -------------------------------------------------
any certificates for stock of the Corporation shall be issued in exchange for
certificates which shall become mutilated or shall be lost, stolen or destroyed,
proper evidence of such loss, theft, mutilation or destruction shall be procured
for the Board of Directors, if it so requires.

          Section 8.  Record Dates.  For the purpose of determining the
          ---------   ------------
shareholders entitled to notice of or to vote at any meeting of shareholders or
any adjournment thereof, or entitled to receive payment of any dividend or other
distribution or allotment of any rights, or entitled to exercise any rights in
respect of any change, conversion or exchange of stock or for the purpose of any
other lawful action, the Board of Directors may fix, in advance, a date as a
record date for any such determination of shareholders.  Such record date shall
not be more than sixty or less than ten days before the date of such meeting, or
more than sixty days prior to any other action.


                                  ARTICLE VII

                           MISCELLANEOUS PROVISIONS
                           ------------------------

          Section 1.  Corporate Seal.  The Board of Directors shall provide a
          ---------   --------------
corporate seal, which shall be in the form of a circle and shall bear the name
of the Corporation and words and figures showing that it was incorporated in the
State of Wisconsin in the year 1992. The Secretary shall be the custodian of the
seal. The Board of Directors may authorize a duplicate seal to be kept and used
by any other officer.

                                       13
<PAGE>

          Section 2.  Voting of Stocks Owned by the Corporation.  The Board of
          ---------   -----------------------------------------
Directors may authorize any person on behalf of the Corporation to attend, vote
and grant proxies to be used at any meeting of shareholders of any corporation
(except the Corporation) in which the Corporation may hold stock.

          Section 3.  Dividends.  Subject to the provisions of the Wisconsin
          ---------   ---------
Business Corporation Law and the Articles of Incorporation, the Board of
Directors may, out of funds legally avail-able therefor, at any regular or
special meeting declare dividends upon the capital stock of the Corporation as
and when they deem expedient.  Before declaring any dividend there may be set
apart out of any funds of the Corporation available for dividends such sum or
sums as the Directors from time to time in their discretion deem proper for
working capital or as a reserve fund to meet contingencies or for equalizing
dividends or for such other purposes as the Board of Directors shall deem
conducive to the interests of the Corporation.


                                 ARTICLE VIII

                                  AMENDMENTS
                                  ----------

          These By-laws of the Corporation may be altered, amended or repealed
by the Board of Directors at any regular or special meeting of the Board of
Directors or by the affirmative vote of the holders of record of eighty percent
(80%) of the issued and outstanding stock of the Corporation (a) present in
person or by proxy at a meeting of holders of such stock and entitled to vote
thereon or (b) by a consent in writing in the manner contemplated in Section 11
of Article II, provided, however, that notice of the proposed alteration,
amendment or repeal is contained in the notice of such meeting.  By-laws,
whether made or altered by the shareholders or by the Board of Directors, shall
be subject to alteration or repeal by the shareholders as in this Article VIII.

                                       14
<PAGE>

          The following amendment to the second sentence of Section 10 of the
By-laws was as approved by the Board of Directors on February 16, 2000:

               A proxy acting for any shareholder shall be duly
               appointed by an instrument in writing or
               electronically, whichever method is subscribed to by
               such shareholder.

                                       15

<PAGE>

                                                                      EXHIBIT 13



                              1999 ANNUAL REPORT
                         FISERV, INC. AND SUBSIDIARIES
<PAGE>

CONSOLIDATED STATEMENTS OF INCOME

<TABLE>
<CAPTION>
(In thousands, except per share data)
Year ended December 31,                                           1999             1998              1997
                                                    -----------------------------------------------------
<S>                                                 <C>                      <C>                 <C>
REVENUES                                                    $1,407,545       $1,233,670          $974,432
                                                    -----------------------------------------------------

COST OF REVENUES:
Salaries, commissions and payroll
  related costs                                                677,226          573,187           454,850
Data processing expenses, rentals and
  telecommunication costs                                      111,163          119,205           100,601
Other operating expenses                                       272,616          259,126           189,982
Depreciation and amortization of
  property and equipment                                        63,713           60,697            49,119
Amortization of intangible assets                               22,600           15,754            14,067
Amortization (capitalization) of internally
  generated computer software-net                                7,142           (3,938)               36
                                                    -----------------------------------------------------
TOTAL COST OF REVENUES                                       1,154,460        1,024,031           808,655
                                                    -----------------------------------------------------
OPERATING INCOME                                               253,085          209,639           165,777
Interest expense - net                                          19,410           15,955            11,878
                                                    -----------------------------------------------------
INCOME BEFORE INCOME TAXES                                     233,675          193,684           153,899
Income tax provision                                            95,807           79,410            63,099
                                                    -----------------------------------------------------
NET INCOME                                                  $  137,868       $  114,274          $ 90,800
                                                    =====================================================
NET INCOME PER SHARE:
  Basic                                                          $1.12            $0.93             $0.78
                                                    =====================================================
  Diluted                                                        $1.09            $0.90             $0.75
                                                    =====================================================

SHARES USED IN COMPUTING NET INCOME
PER SHARE:
  Basic                                                        123,143          122,873           117,021
                                                    =====================================================
  Diluted                                                      126,679          127,154           120,438
                                                    =====================================================
</TABLE>

See notes to consolidated financial statements.

<PAGE>

CONSOLIDATED BALANCE SHEETS

<TABLE>
<CAPTION>
(Dollars in thousands)
December 31,                                                    1999                  1998
                                                   -----------------     -----------------
<S>                                                <C>                   <C>
ASSETS

Cash and cash equivalents                                 $   80,554            $   71,558
Accounts receivable - net                                    235,350               246,851
Securities processing receivables                          2,196,068             1,402,650
Prepaid expenses and other assets                             89,378                83,453
Trust account investments                                  1,298,120             1,098,773
Other investments                                            335,573               180,099
Deferred income taxes                                              -                14,545
Property and equipment-net                                   195,333               179,434
Internally generated computer software-net                    75,263                85,821
Intangible assets-net                                        802,071               595,154
                                                   -----------------     -----------------
TOTAL                                                     $5,307,710            $3,958,338
                                                   =================     =================

LIABILITIES AND SHAREHOLDERS' EQUITY

Accounts payable                                          $   66,400            $   65,385
Securities processing payables                             1,764,382             1,207,838
Short-term borrowings                                        234,350                38,350
Accrued expenses                                             176,443               150,519
Accrued income taxes                                          12,736                14,768
Deferred revenues                                            131,476               107,286
Trust account deposits                                     1,298,120             1,098,773
Deferred income taxes                                         59,963                     -
Long-term debt                                               472,824               389,622
                                                   -----------------     -----------------
TOTAL LIABILITIES                                          4,216,694             3,072,541
COMMITMENTS AND CONTINGENCIES
SHAREHOLDERS' EQUITY:
Common stock issued, 125,387,700 and
   124,879,500 shares, respectively                            1,254                 1,249
Additional paid-in capital                                   458,550               448,461
Accumulated other comprehensive income                       125,026                39,875
Accumulated earnings                                         576,510               438,642
Treasury stock, at cost, 2,804,400 and 1,800,000
   shares, respectively                                      (70,324)              (42,430)
                                                   -----------------     -----------------
TOTAL SHAREHOLDERS' EQUITY                                 1,091,016               885,797
                                                   -----------------     -----------------
TOTAL                                                     $5,307,710            $3,958,338
                                                   =================     =================
</TABLE>

See notes to consolidated financial statements.
<PAGE>

CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY

<TABLE>
<CAPTION>

(In thousands)
Year ended December 31,                                       1999                         1998                      1997
                                                    ----------------------       ---------------------     --------------------
<S>                                                 <C>           <C>            <C>          <C>          <C>          <C>
SHARES ISSUED-300,000,000 AUTHORIZED:
 Balance at beginning of year                           83,253                     53,925                    51,032
 Shares issued under stock plans-net                       394                        495                       585
 Shares issued for acquired companies                        -                      1,132                     2,308
 Three-for-two stock split                              41,741                     27,701                         -
                                                    ----------                   --------                  --------
 Balance at end of year                                125,388                     83,253                    53,925
                                                    ==========                   ========                  ========

COMMON STOCK-PAR VALUE $.01 PER SHARE:
 Balance at beginning of year                       $      833                   $    539                  $    510
 Shares issued under stock plans-net                         4                          5                         6
 Shares issued for acquired companies                        -                         11                        23
 Three-for-two stock split                                 417                        278                         -
                                                    ----------                   --------                  --------
 Balance at end of year                                  1,254                        833                       539
                                                    ----------                   --------                  --------
ADDITIONAL PAID-IN CAPITAL:
 Balance at beginning of year                          448,877                    427,785                   352,916
 Shares issued under stock plans-net                     5,090                      5,036                    10,034
 Income tax reduction arising from the
  exercise of employee stock options                     5,000                      8,000                     5,000
 Shares issued for acquired                                  -                      8,334                    59,835
 Three-for-two stock split                                (417)                      (278)                        -
                                                    ----------                   --------                  --------
 Balance at end of year                                458,550                    448,877                   427,785
                                                    ----------                   --------                  --------

ACCUMULATED OTHER COMPREHENSIVE INCOME:
 Balance at beginning of year                           39,875                     16,563                    18,904
 Unrealized gain (loss) on investments                  85,496    $ 85,496         23,492     $ 23,492       (2,179)    $(2,179)
 Foreign currency translation adjustment                  (345)       (345)          (180)        (180)        (162)       (162)
                                                    ----------                   --------                  --------
 Balance at end of year                                125,026                     39,875                    16,563
                                                    ----------                   --------                  --------
ACCUMULATED EARNINGS:
 Balance at beginning of year                          438,642                    324,368                   233,568
 Net income                                            137,868     137,868        114,274      114,274       90,800      90,800
                                                    ----------    --------       --------     --------     --------     -------
 Balance at end of year                                576,510                    438,642                   324,368
                                                    ----------                   --------                  --------
TREASURY STOCK-AT COST:
 Balance at beginning of year                          (42,430)                         -
 Purchase of treasury stock                            (28,713)                   (42,430)
 Shares issued under stock plans-net                       819                          -
                                                    ----------                   --------
 Balance at end of year                                (70,324)                   (42,430)
                                                    ----------                   --------

TOTAL COMPREHENSIVE INCOME                                        $223,019                    $137,586                  $88,459
                                                                  ========                    ========                  =======

TOTAL SHAREHOLDERS' EQUITY                          $1,091,016                   $885,797                  $769,255
                                                    ==========                   ========                  ========
</TABLE>

See notes to consolidated financial statements.

<PAGE>

CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
(In thousands)
Year ended December 31,                                                       1999                    1998                   1997
                                                                         --------------------------------------------------------
<S>                                                                      <C>                     <C>                    <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income                                                               $ 137,868               $ 114,274              $  90,800

Adjustments to reconcile net income to net cash
 provided by operating activities:
 Deferred income taxes                                                      14,183                   2,463                  4,234
 Depreciation and amortization of
  property and equipment                                                    63,713                  60,697                 49,119
 Amortization of intangible assets                                          22,600                  15,754                 14,067
 Amortization of internally
  generated computer software                                               33,194                  26,641                 25,047
                                                                         --------------------------------------------------------
                                                                           271,558                 219,829                183,267
 Changes in assets and liabilities, net of effects from
  acquisitions of businesses:
  Accounts receivable                                                       18,853                 (22,860)               (19,191)
  Prepaid expenses and other assets                                         (3,299)                  9,618                 (7,073)
  Accounts payable and accrued expenses                                     14,394                  32,422                 23,681
  Deferred revenues                                                         17,210                  21,197                 17,313
  Accrued income taxes                                                          (1)                 13,109                  2,520
  Securities processing receivables and payables - net                    (140,878)                  7,080                 (5,948)
                                                                         --------------------------------------------------------
 Net cash provided by operating activities                                 177,837                 280,395                194,569
                                                                         --------------------------------------------------------

CASH FLOWS FROM INVESTING ACTIVITIES:

 Capital expenditures                                                      (69,697)                (77,542)               (39,765)
 Capitalization of internally generated computer software                  (26,052)                (30,579)               (25,011)
 Payment for acquisition of businesses,
  net of cash acquired                                                    (210,587)               (217,792)               (65,017)
 Investments                                                              (209,011)                (30,779)              (167,812)
                                                                         --------------------------------------------------------
 Net cash used in investing activities                                    (515,347)               (356,692)              (297,605)
                                                                         --------------------------------------------------------

CASH FLOWS FROM FINANCING ACTIVITIES:

 Proceeds from (repayments of) short-term obligations-net                  119,226                 (56,625)                (7,900)
 Proceeds from borrowings on long-term obligations                         103,523                 143,245                 18,120
 Repayment of long-term obligations                                        (52,790)                 (6,785)               (41,316)
 Issuance of common stock                                                    5,913                   5,041                 10,040
 Purchases of treasury stock                                               (28,713)                (42,430)
 Trust account deposits                                                    199,347                  16,032                112,187
                                                                         --------------------------------------------------------
Net cash provided by financing activities                                  346,506                  58,478                 91,131
                                                                         --------------------------------------------------------
Change in cash and cash equivalents                                          8,996                 (17,819)               (11,905)
Beginning balance                                                           71,558                  89,377                101,282
                                                                         --------------------------------------------------------
Ending balance                                                           $  80,554               $  71,558              $  89,377
                                                                         ========================================================
</TABLE>

See notes to consolidated financial statements.

<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
For the years ended December 31, 1999, 1998 and 1997
1. Summary of Significant Accounting Policies

PRINCIPLES OF CONSOLIDATION
The consolidated financial statements include the accounts of Fiserv, Inc. and
subsidiaries (the "Company"). All significant intercompany transactions and
balances have been eliminated in consolidation.

CASH AND CASH EQUIVALENTS
Cash and cash equivalents comprise cash and investments with original maturities
of 90 days or less.

USE OF ESTIMATES
The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenues and expenses during the reporting period.
Actual results could differ from those estimates.

FAIR VALUES
The carrying amounts of cash and cash equivalents, accounts receivable and
payable, securities processing receivables and payables, short and long-term
borrowings, and derivative instruments approximated fair value as of December
31, 1999 and 1998.

DERIVATIVE INSTRUMENTS
Interest rate hedge transactions are utilized to manage interest rate exposure.
The interest differential on interest rate swap contracts used to hedge
underlying debt obligations is reflected as an adjustment to interest expense
over the life of the contracts.

SECURITIES PROCESSING RECEIVABLES AND PAYABLES
The Company's securities processing subsidiaries had receivables from and
payables to brokers or dealers and clearing organizations related to the
following at December 31:

(In thousands)                                       1999               1998
                                            --------------------------------
RECEIVABLES:
Securities failed to deliver                   $   41,554         $   33,918
Securities borrowed                               829,573            586,210
Receivables from customers                      1,283,326            758,669
Other                                              41,615             23,853
                                            --------------------------------
TOTAL                                          $2,196,068         $1,402,650
                                            ================================
PAYABLES:
Securities failed to receive                   $   45,255         $   20,935
Securities loaned                               1,076,235            703,164
Payables to customers                             523,275            389,372
Other                                             119,617             94,367
                                            --------------------------------
TOTAL                                          $1,764,382         $1,207,838
                                            ================================

Securities borrowed and loaned represent deposits made to or received from other
broker-dealers. Receivables from and payables to customers represent amounts due
on cash and margin transactions.

<PAGE>

SHORT-TERM BORROWINGS
The Company's securities processing subsidiaries had short-term bank loans
payable of $234,350,000 and $38,350,000 as of December 31, 1999 and 1998,
respectively, which bear interest at the respective banks' call rate (4.9% as of
December 31, 1999) and were collateralized by customers' margin account
securities.

TRUST ACCOUNT INVESTMENTS AND DEPOSITS
The Company's trust administration subsidiaries accept money market deposits
from trust customers and invest the funds in securities. Such amounts due trust
depositors represent the primary source of funds for the Company's investment
securities and amounted to $1,298,120,000 and $1,098,773,000 as of December 31,
1999 and 1998, respectively. The related investment securities, including
amounts representing Company funds, comprised the following at December 31:


<TABLE>
<CAPTION>
(In thousands)                                                        Principal             Carrying             Market
1999                                                                     Amount                Value              Value
                                                            -----------------------------------------------------------
<S>                                                                 <C>                   <C>                <C>
U. S. Government and government
 agency obligations                                                  $  609,304           $  614,855         $  606,113
Money market mutual funds                                               201,600              201,600            201,600
Other fixed income obligations                                          563,382              562,560            550,931
                                                            -----------------------------------------------------------
TOTAL                                                                $1,374,286            1,379,015         $1,358,644
                                                            -----------------------------------------------------------
Less amounts representing Company funds:
  Included in cash and cash equivalents                                                        3,329
  Included in other investments                                                               77,566
                                                                               ---------------------
Trust account investments                                                                 $1,298,120
                                                                               =====================

1998
U. S. Government and government
 agency obligations                                                  $  756,928           $  765,152         $  766,708
Corporate bonds                                                           5,492                5,494              5,501
Repurchase agreements                                                    41,370               41,370             41,370
Money market mutual funds                                                21,220               21,220             21,220
Other fixed income obligations                                          336,010              337,490            339,276
                                                            -----------------------------------------------------------
TOTAL                                                                $1,161,020            1,170,726         $1,174,075
                                                            -----------------------------------------------------------
Less amounts representing Company funds:
  Included in cash and cash equivalents                                                          756
  Included in other investments                                                               71,197
                                                                               ---------------------
Trust account investments                                                                 $1,098,773
                                                                               =====================

</TABLE>

Substantially all trust account investments at December 31, 1999 have
contractual maturities of one year or less, except for government agency and
certain fixed income obligations which have an average duration of approximately
two years and six months. These investments are held to maturity and stated at
cost as the Company has the ability and intent to hold these investments to
maturity. Unrealized gains and losses at December 31, 1999 and 1998 were not
significant.

OTHER INVESTMENTS
The Company determines the appropriate classification of investments in
securities at the time of the purchase. Marketable securities available-for-sale
are carried at market, based upon quoted market prices. Unrealized gains or
losses on available-for-sale securities are accumulated as an adjustment to
shareholders' equity, net of related deferred income taxes. Realized gains or
losses are computed based on specific identification of the securities sold. The
Company owns 3,404,930 shares of Knight/Trimark Group, Inc. and 900,000 shares
of The BISYS Group, Inc. Common stock of both companies trade on
the NASDAQ National Market System.

PROPERTY AND EQUIPMENT
Property and equipment are stated at cost. Depreciation and amortization are
computed primarily using the straight-line method over the estimated useful
lives of the assets, ranging from three to 40 years. Property and equipment
consist of the following at December 31:


(In thousands)                                         1999               1998
                                            ----------------------------------
Data processing equipment                        $  227,292         $  227,346
Purchased software                                   81,239             73,446
Buildings and leasehold improvements                 84,763             75,158
Furniture and equipment                              99,637             88,915
                                            ----------------------------------
                                                    492,931            464,865
<PAGE>

Less accumulated depreciation and amortization      297,598            285,431
                                            ----------------------------------
TOTAL                                            $  195,333         $  179,434
                                            ==================================
<PAGE>

INTERNALLY GENERATED COMPUTER SOFTWARE
The Company capitalizes certain costs incurred to develop new software and
enhance existing software in accordance with Statement of Financial Accounting
Standards ("SFAS") No. 86, "Accounting for the Costs of Computer Software to be
Sold, Leased, or Otherwise Marketed." Amortization of capitalized costs is
computed on a straight-line basis over the expected useful life of the product,
generally five years. Activity during the three years ended December 31, 1999 is
as follows:

<TABLE>
<CAPTION>
(In thousands)                                                                           1999               1998              1997
                                                                             -----------------------------------------------------
<S>                                                                                <C>                 <C>                 <C>
Beginning balance                                                                  $   85,821         $   73,163           $70,487
Capitalized costs                                                                      26,052             30,579            25,011
Acquisitions and reclassifications                                                     (3,416)             8,720             2,712
                                                                             -----------------------------------------------------
                                                                                      108,457            112,462            98,210
Less amortization                                                                      33,194             26,641            25,047
                                                                             -----------------------------------------------------
TOTAL                                                                              $   75,263         $   85,821           $73,163
                                                                             =====================================================
</TABLE>

Routine maintenance of software products, design costs and development costs
incurred prior to establishment of a product's technological feasibility are
expensed as incurred. In addition, Year 2000 costs were expensed as incurred.


INTANGIBLE ASSETS
Intangible assets relate to acquisitions and consist of the following at
December 31:
(In thousands)                                          1999               1998
                                              ---------------------------------
Goodwill                                          $  793,908         $  590,684
Other                                                128,107             96,571
                                              ---------------------------------
                                                     922,015            687,255
Less accumulated amortization                        119,944             92,101
                                              ---------------------------------
TOTAL                                             $  802,071         $  595,154
                                              =================================

The excess of the purchase price over the estimated fair value of tangible and
identifiable intangible assets acquired has been recorded as goodwill and is
generally being amortized over 40 years using the straight-line method. Other
intangible assets comprise primarily computer software, contract rights,
customer bases and trademarks applicable to business acquisitions. These assets
are being amortized using the straight-line method over their estimated useful
lives, ranging from three to 35 years.

IMPAIRMENT OF LONG-LIVED ASSETS
The Company periodically assesses the likelihood of recovering the cost of long-
lived assets based on current and projected operating results and cash flows of
the related business operations using undiscounted cash flow analyses. These
factors, along with management's plans with respect to the operations, are
considered in assessing the recoverability of property, equipment and intangible
assets. Long-lived assets determined to be impaired are written down to fair
value.

INCOME TAXES
The consolidated financial statements are prepared on the accrual method of
accounting. Deferred income taxes are provided for temporary differences between
the Company's income for accounting and tax purposes.

REVENUE RECOGNITION
Revenues from the sale of data processing services are recognized as the related
services are provided. Revenues from securities processing and trust services
include net investment income of $88,458,000, $77,457,000 and $63,620,000, net
of direct credits to customer accounts of $63,519,000, $50,180,000 and
$46,006,000 in 1999, 1998 and 1997, respectively. Revenues from the sales of
software are recognized in accordance with the AICPA's Statement of Position No.
97-2, "Software Revenue Recognition." Maintenance fee revenue is recognized
ratably over the term of the related support period, generally 12 months.
Consulting revenue is recognized as the related services are provided. Deferred
revenues consist primarily of advance billings for services and are recognized
as revenue when the services are provided.
<PAGE>

NET INCOME PER SHARE
Basic net income per share is computed using the weighted average number of
common shares outstanding during the periods. Diluted net income per share is
computed using the weighted average number of common and dilutive common
equivalent shares outstanding during the periods. Common equivalent shares
consist of stock options and are computed using the treasury stock method. Net
income per share for prior years has been restated to reflect three-for-two
stock splits effective in April 1999 and May 1998.

Amounts utilized in net income per share computations are as follows at
December 31:

<TABLE>
<CAPTION>
(In thousands)
                                                                           1999                 1998               1997
                                                            -----------------------------------------------------------
<S>                                                                 <C>                  <C>                 <C>
Weighted average common shares outstanding - basic                      123,143              122,873            117,021
Assumed conversion of common shares issuable
  under stock option plan                                                 3,536                4,281              3,417
                                                            -----------------------------------------------------------
Weighted average common and common equivalent
   shares outstanding - diluted                                         126,679              127,154            120,438
                                                            ===========================================================

SUPPLEMENTAL CASH FLOW INFORMATION
(In thousands)                                                             1999                 1998               1997
                                                            -----------------------------------------------------------
Interest paid                                                        $   26,075           $   21,111         $   17,358
Income taxes paid                                                        81,499               66,066             58,643
Liabilities assumed in acquisitions
 of businesses                                                          246,120               39,816            197,235
</TABLE>

ACCOUNTING STANDARDS TO BE ADOPTED
In 1998, the Financial Accounting Standards Board issued SFAS No. 133,
"Accounting for Derivative Instruments and Hedging Activities." The Company is
currently evaluating the impact of this statement and does not anticipate that
the adoption of this statement will have a material impact on the consolidated
financial statements. This statement is required to be adopted in 2001.

2. Acquisitions

During 1999, 1998 and 1997 the Company completed the following acquisitions:

<TABLE>
<CAPTION>
                                               Month
Company                                        Acquired       Service                                  Consideration
- -----------------------------------------------------------------------------------------------------------------------
<S>                                            <C>            <C>                                     <C>
1999:
QuestPoint                                     Jan.           Item processing                          Cash for assets
Eldridge & Associates                          Feb.           PC-based financial systems               Cash for assets
RF/Spectrum Decision Science Corp.             Feb.           Software and services                    Cash for stock
FIPSCO, Inc.                                   Mar.           Insurance marketing systems              Cash for stock
Progressive Data Solutions, Inc./              Apr.           Insurance software systems               Cash for stock
 Infinity Software Systems, Inc.
JWGenesis Clearing Corporation                 Jun.           Securities services                      Cash for stock
Alliance ADS                                   Jun.           Imaging technology                       Cash for assets
Envision Financial Technologies, Inc.          Aug.           Software and services                    Cash for stock
Pinehurst Analytics, Inc.                      Oct.           PC-based financial systems               Cash for assets
Humanic Design Corporation                     Dec.           Software and services                    Cash for stock
</TABLE>

<PAGE>

<TABLE>
<S>                                            <C>            <C>                                     <C>
1998:
Automated Financial Technology, Inc.           Jan.           Data processing                          Stock for stock
PSI Group (laser printing and                  Feb.           Laser printing                           Cash for assets
 custom packing operations)
The LeMans Group                               Feb.           Automobile leasing software              Cash for stock
Network Data Processing Corporation            Apr.           Insurance data processing                Stock for stock
CUSA Technologies, Inc.                        Apr.           Software and services                    Stock for stock
Specialty Insurance Service                    May            Insurance data processing                Cash for stock
Deluxe Card Services, a division of            Aug.           Automated card services                  Cash for assets
 Deluxe Corporation
Federal Home Loan Bank of Topeka               Oct.           Item processing                          Cash for assets
 (item processing contracts)
Life Instructors, Inc.                         Oct.           Insurance and securities training        Cash for stock
FICATS                                         Oct.           Item processing                          Cash for assets
ASI Financial Services, Inc.                   Nov.           PC-based financial systems               Cash for stock
The FREEDOM Group, Inc.                        Dec.           Insurance data processing                Cash for stock

1997:
AdminaStar Communications                      Apr.           Laser print and mailing services         Cash for stock
Interactive Planning Systems                   May            PC-based financial systems               Stock for stock
BHC Financial, Inc.                            May            Securities services                      Stock for stock
Florida Infomanagement Services,
  Inc. (FIS, Inc.)                             Sep.           Data processing and software sales       Cash for stock
Stephens Inc. (clearing brokerage
  operations)                                  Sep.           Securities services                      Cash for assets
Emerald Publications                           Oct.           Financial seminars and training          Stock for stock
Central Service Corp.                          Oct.           Data processing                          Cash for stock
Savoy Discount Brokerage                       Oct.           Securities services                      Cash for stock
Hanifen, Imhoff Holdings, Inc.                 Dec.           Securities services                      Cash and stock
                                                                                                       for stock
</TABLE>

Generally, the acquisitions were accounted for as purchases and, accordingly,
the operations of the acquired companies are included in the consolidated
financial statements since their respective dates of acquisition as set forth
above. Net cash paid in connection with these acquisitions was $210,587,000,
$217,792,000, and $65,017,000 in 1999, 1998 and 1997, respectively, subject to
certain adjustments. Pro forma information for acquisitions accounted for as
purchases is not presented as the impact was not material. Certain of the
acquisitions in 1998 and 1997 were accounted for as poolings of interests, and
except for the 1997 acquisition of BHC Financial, Inc., prior year consolidated
financial statements were not restated because the aggregate effect was not
material.


<PAGE>

3. Long-term debt
The Company has available a $500,000,000 unsecured line of credit and commercial
paper facility with a group of banks, of which $314,000,000 was in use at
December 31, 1999 at an average rate of 6.10%. The credit facilities, which
expire in May 2004, are comprised of a $250,000,000 five-year revolving credit
facility and a $250,000,000 364-day revolving credit facility which is renewable
annually through 2004. The loan agreements covering the Company's long-term
borrowings contain certain restrictive covenants including, among other things,
the maintenance of minimum net worth and various operating ratios with which the
Company was in compliance at December 31, 1999. In 1998, the Company entered
into interest rate swap agreements to fix the interest rate on certain floating
rate debt at an average rate approximating 5.90% (based on current bank fees and
spreads) for a principal amount of $200,000,000 with remaining lives of four to
six years.

<TABLE>
<CAPTION>
Long-term debt outstanding comprised the following at December 31:
(In thousands)                                                                    1999             1998
                                                                      ---------------------------------
<S>                                                                        <C>           <C>
9.45% senior notes payable, due 2000                                       $     4,286   $        8,571
9.75% senior notes payable, due 2000-2001                                        5,000            7,500
8.00% senior notes payable, due 2000-2005                                       77,143           90,000
Bank notes and commercial paper, at short-term rates                           386,395          283,551
                                                                      ---------------------------------
TOTAL                                                                      $   472,824   $      389,622
                                                                      =================================
</TABLE>


Annual principal payments required under the terms of the long-term agreements
were as follows at December 31, 1999:
(In thousands)
Year
2000                                            $   147,084
2001                                                 17,978
2002                                                 14,714
2003                                                 14,714
2004                                                264,620
Thereafter                                           13,714
                                             --------------
TOTAL                                           $   472,824
                                             ==============

Interest expense with respect to long-term debt amounted to $25,111,000,
$21,330,000 and $16,964,000 in 1999, 1998 and 1997, respectively.


4. Income taxes
A reconciliation of recorded income tax expense with income tax computed at the
statutory federal tax rates for the three years ended December 31, 1999 is as
follows:
<TABLE>
<CAPTION>
(In thousands)                                                                    1999             1998             1997
                                                                      ---------------------------------------------------
<S>                                                                       <C>             <C>                  <C>
Statutory federal tax rate                                                          35%              35%              35%
Tax computed at statutory rate                                             $    81,786   $       67,789         $ 53,865
State income taxes-net of federal effect                                         9,375            7,601            5,995
Non-deductible amortization                                                      3,161            2,737            1,408
Other                                                                            1,485            1,283            1,831
                                                                      ---------------------------------------------------
TOTAL                                                                      $    95,807   $       79,410         $ 63,099
                                                                      ===================================================

The provision for income taxes consisted of the following:
(In thousands)                                                                    1999             1998             1997
                                                                      ---------------------------------------------------
Currently payable                                                          $    76,624   $       68,947         $ 53,865
Tax reduction credited to additional
   paid-in capital                                                               5,000            8,000            5,000
Deferred                                                                        14,183            2,463            4,234
                                                                      ---------------------------------------------------
TOTAL                                                                      $    95,807   $       79,410         $ 63,099
                                                                      ===================================================
</TABLE>
<PAGE>

Significant components of the Company's net deferred tax (liability) asset
consisted of the following at December 31:

<TABLE>
<CAPTION>
(In thousands)                                                                                 1999             1998
                                                                                     -------------------------------
<S>                                                                                      <C>                <C>
Purchased incomplete software technology                                                 $   47,663         $ 52,276
Accrued expenses not currently deductible                                                    25,407           25,329
Deferred revenues                                                                            13,693           14,558
Internally generated capitalized software                                                   (30,858)         (35,188)
Excess of tax over book depreciation
 and amortization                                                                           (19,438)          (9,167)
Unrealized gains on investments                                                             (87,162)         (27,751)
Other                                                                                        (9,268)          (5,512)
                                                                                     -------------------------------
TOTAL                                                                                    $  (59,963)        $ 14,545
                                                                                     ===============================
</TABLE>


5. Employee Benefit Plans
STOCK OPTION PLAN
The Company's Stock Option Plan provides for the granting to its employees and
directors of either incentive or non-qualified options to purchase shares of the
Company's common stock for a price not less than 100% of the fair value of the
shares at the date of grant. In general, 20% of the shares awarded under the
Plan may be purchased annually and expire 10 years from the date of the award.
Changes in stock options outstanding are as follows:

<TABLE>
<CAPTION>
                                                                                                                 Weighted
                                                                             Number of         Price              Average
                                                                                Shares         Range       Exercise Price
                                                                           ----------------------------------------------
<S>                                                                        <C>              <C>            <C>
Outstanding, December 31, 1996                                               5,853,173      $2.57 - $16.33       $   8.84
Assumed from BHC                                                             1,265,139       3.25 -  14.00           7.89
Granted                                                                      1,551,156      16.00 -  21.78          16.88
Forfeited                                                                     (114,827)      2.76 -  16.00          12.78
Exercised                                                                   (1,440,820)      2.57 -  16.00           8.70
                                                                           ----------------------------------------------
Outstanding, December 31, 1997                                               7,113,821        2.76 - 21.78          10.38
Granted                                                                      2,677,205       21.83 - 31.59          24.15
Forfeited                                                                     (147,030)       4.51 - 24.00          19.48
Exercised                                                                   (1,187,123)       2.76 - 24.00           8.43
                                                                           ----------------------------------------------
Outstanding, December 31, 1998                                               8,456,873        2.76 - 31.59          14.57
Granted                                                                      1,535,269       28.81 - 39.50          30.94
Forfeited                                                                     (350,093)      16.00 - 34.29          27.42
Exercised                                                                     (579,098)       3.25 - 33.02          12.48
                                                                           ----------------------------------------------
Outstanding, December 31, 1999                                               9,062,951      $2.76 - $39.50       $  16.89
                                                                           ==============================================
</TABLE>

The following summarizes information about the Company's stock options
outstanding and exercisable at December 31, 1999:

<TABLE>
<CAPTION>
                                                                              Options Outstanding
                          Options Outstanding                                   and Exercisable
         ----------------------------------------------------------     -------------------------------
Range of                               Weighted    Weighted Average                            Weighted
Exercise              Number of         Average           Remaining          Number of          Average
Prices                   Shares  Exercise Price    Contractual Life             Shares   Exercise Price
- -------------------------------------------------------------------------------------------------------
<S>                   <C>             <C>           <C>                     <C>          <C>
$ 2.76-$8.00          1,374,353        $   5.23                 1.8          1,304,090        $    5.51
  8.01-10.00          2,050,185            8.91                 4.3          2,029,146             8.91
 10.01-22.00          2,593,697           16.97                 6.2          1,539,671            16.50
 22.01-39.50          3,044,716           27.45                 8.3            807,648            26.07
- -------------------------------------------------------------------------------------------------------
$2.76-$39.50          9,062,951        $  16.89                 5.8          5,680,555        $   12.63
=======================================================================================================
</TABLE>

<PAGE>

At December 31, 1999, options to purchase 2,667,755 shares were available for
grant under the Plan. The Company has accounted for its stock-based compensation
plans in accordance with the provisions of Accounting Principles Board Opinion
25. Accordingly, the Company did not record any compensation expense in the
accompanying consolidated financial statements for its stock-based compensation
plans. Had compensation expense been recognized consistent with SFAS No.123,
"Accounting for Stock-Based Compensation", the Company's net income and net
income per share - diluted would have been changed to the pro forma amounts
indicated below:


(In thousands, except per share amounts)
                                           1999          1998            1997
                                  -------------   -----------    ------------
Net income:
  As reported                          $137,868      $114,274         $90,800
  Pro forma                             131,868       110,574          88,600
Net income per share-diluted:
  As reported                          $   1.09      $   0.90         $  0.75
  Pro forma                                1.04          0.87            0.74


The fair value of each stock option grant is estimated on the date of grant
using the Black-Scholes pricing model with the following assumptions for grants
in 1999: 1) expected dividend yield of 0%, 2) risk-free interest rate of 6%, 3)
expected volatility of 41.8%, and 4) expected option life of five years.

EMPLOYEE STOCK PURCHASE PLAN
Effective January 1, 2000, the Company adopted an employee stock purchase plan,
subject to shareholder approval, under which 500,000 shares of common stock
would be available for issuance in 2000. Eligible employees may purchase a
limited number of shares of common stock each quarter through payroll
deductions, at a purchase price equal to 85% of the closing price of the
Company's common stock on the last business day of each calendar quarter.

EMPLOYEE SAVINGS PLAN
The Company and its subsidiaries have contributory savings plans covering
substantially all employees, under which eligible participants may elect to
contribute a specified percentage of their salaries, subject to certain
limitations. The Company makes matching contributions, subject to certain
limitations, and makes discretionary contributions based upon the attainment of
certain profit goals. Company contributions vest ratably at 20% for each year of
service. Contributions charged to operations under these plans approximated
$23,969,000, $16,948,000 and $14,383,000 in 1999, 1998 and 1997, respectively.

6. Shareholders' Equity
SHAREHOLDER RIGHTS PLAN
On February 23, 1998, the Company adopted a Shareholder Rights Plan. Under this
plan, the shareholders of record as of March 9, 1998 were granted a dividend of
one preferred stock purchase right for each outstanding share of Company common
stock. The stock purchase rights are not exercisable until certain events occur.
The Company filed a Form 8-K with the Securities and Exchange Commission on
February 24, 1998 which provides a full description of the Plan.

COMPREHENSIVE INCOME
Total comprehensive income was $223,019,000 and $137,586,000 in 1999 and 1998,
respectively. The increase in comprehensive income was primarily due to
unrealized gains on other investments as of December 31, 1999.
<PAGE>

7. Leases, other commitments and contingencies

LEASES
Future minimum rental payments on various operating leases for office facilities
and equipment were due as follows as of December 31, 1999:
(In thousands)
Year
2000                                   $    64,931
2001                                        56,812
2002                                        47,248
2003                                        37,318
2004                                        29,342
Thereafter                                  41,447
                                    --------------
TOTAL                                  $   277,098
                                    ==============

Rent expense applicable to all operating leases was approximately $78,620,000,
$72,172,000 and $55,515,000 in 1999, 1998 and 1997, respectively.

OTHER COMMITMENTS AND CONTINGENCIES
The Company's trust administration subsidiaries had fiduciary responsibility for
the administration of approximately $24 billion in trust funds as of December
31, 1999. With the exception of the trust account investments discussed in Note
1, such amounts are not included in the accompanying consolidated balance
sheets.

The Company's securities processing subsidiaries are subject to the Uniform Net
Capital Rule of the Securities and Exchange Commission. At December 31, 1999,
the aggregate net capital of such subsidiaries was $161,943,000, exceeding the
net capital requirement by $133,611,000.

In the normal course of business, the Company and its subsidiaries are named as
defendants in various lawsuits in which claims are asserted against the Company.
In the opinion of management, the liabilities, if any, which may ultimately
result from such lawsuits are not expected to have a material adverse effect on
the financial statements of the Company.
<PAGE>

8. Business Segment Information

The Company is a leading independent provider of data processing systems and
related information management services and products to financial institutions
and other financial intermediaries. In accordance with SFAS No. 131,
"Disclosures About Segments of an Enterprise and Related Information," the
Company's operations have been classified into three business segments:
Financial institution outsourcing, systems and services; Securities processing
and trust services; and "All other and corporate." The financial institution
outsourcing, systems and services segment provides account and transaction
processing solutions and services to financial institutions and other financial
intermediaries. The securities processing and trust services segment provides
securities processing solutions and retirement plan administration services to
brokerage firms, financial planners and financial institutions. The "All other
and corporate" segment provides plastic card services and document solutions,
and includes general corporate expenses.

Summarized financial information by business segment for each of the three years
ended December 31, 1999 is as follows:


<TABLE>
<CAPTION>
(In thousands)                                                        1999            1998            1997
                                                          ------------------------------------------------
<S>                                                       <C>                   <C>             <C>
Revenues:
Financial institution outsourcing, systems and services       $  1,066,514      $  951,010      $  753,209
Securities processing and trust services                           276,215         234,699         179,217
All other and corporate                                             64,816          47,961          42,006
                                                          ------------------------------------------------
Total                                                         $  1,407,545      $1,233,670      $  974,432
                                                          ------------------------------------------------

Operating income:
Financial institution outsourcing, systems and services       $    175,194      $  148,774      $  117,467
Securities processing and trust services                            80,125          70,074          51,770
All other and corporate                                             (2,234)         (9,209)         (3,460)
                                                          ------------------------------------------------
Total                                                         $    253,085      $  209,639      $  165,777
                                                          ------------------------------------------------

Identifiable assets:
Financial institution outsourcing, systems and services       $  1,169,666      $1,018,541      $  759,437
Securities processing and trust services                         3,832,868       2,783,818       2,753,523
All other and corporate                                            305,176         155,979         123,531
                                                          ------------------------------------------------
Total                                                         $  5,307,710      $3,958,338      $3,636,491
                                                          ------------------------------------------------

Depreciation expense:
Financial institution outsourcing, systems and services       $     48,407      $   46,880      $   38,098
Securities processing and trust services                             9,510           8,631           7,285
All other and corporate                                              5,796           5,186           3,736
                                                          ------------------------------------------------
Total                                                         $     63,713      $   60,697      $   49,119
                                                          ------------------------------------------------

Capital expenditures:
Financial institution outsourcing, systems and services       $     52,724      $   60,075      $   28,627
Securities processing and trust services                            12,119          11,255           6,667
All other and corporate                                              4,854           6,212           4,471
                                                          ------------------------------------------------
Total                                                         $     69,697      $   77,542      $   39,765
                                                          ------------------------------------------------
</TABLE>


The revenues of each segment are principally domestic, and no single customer
accounted for 10% or more of the consolidated revenues for the years ended
December 31, 1999, 1998 and 1997.
<PAGE>

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

RESULTS OF OPERATIONS
The following table sets forth, for the periods indicated, the relative
percentage which certain items in the Company's consolidated statements of
income bear to revenues and the percentage change in those items from period to
period.

<TABLE>
<CAPTION>
                                                     Percentage of Revenues                       Period to Period Percentage
                                                     Year Ended December 31,                         Increase (Decrease)
                                                                                                 1999 vs.              1998 vs.
                                                 1999            1998            1997             1998                  1997
                                           ----------------------------------------------       ---------------------------------
<S>                                         <C>                  <C>             <C>            <C>                    <C>
Revenues                                        100.0%           100.0%          100.0%           14.1%                 26.6%
                                           ----------------------------------------------
Cost of revenues:
Salaries, commissions and payroll
related costs                                    48.1             46.4            46.7            18.2                  26.0
Data processing expenses, rentals
and telecommunication costs                       7.9              9.7            10.3            (6.7)                 18.5
Other operating expenses                         19.4             21.0            19.5             5.2                  36.4
Depreciation and amortization of
  property and equipment                          4.5              4.9             5.0             5.0                  23.6
Amortization of intangible assets                 1.6              1.3             1.5            43.5                  12.0
Amortization (capitalization) of internally
  generated computer software-net                 0.5             (0.3)
                                           ----------------------------------------------
Total cost of revenues                           82.0             83.0            83.0            12.7                  26.6
                                           ----------------------------------------------
Operating income                                 18.0%            17.0%           17.0%           20.7                  26.5
                                           ==============================================
Income before income taxes                       16.6%            15.7%           15.8%           20.6                  25.9
                                           ==============================================
Net income                                        9.8%             9.3%            9.3%           20.6                  25.9
                                           ==============================================
</TABLE>

Revenues increased $173,875,000 in 1999 and $259,238,000 in 1998. Revenue growth
in 1999 and 1998 was derived from sales to new clients, cross-sales to existing
clients, growth in the transaction volume experienced by existing clients, price
increases and revenues from acquired businesses. Revenues from acquired
businesses approximated 45% and 60% of total revenue growth in 1999 and 1998,
respectively.

Cost of revenues increased $130,429,000 in 1999 and $215,376,000 in 1998. The
make up of cost of revenues has been affected in all years by business
acquisitions and changes in the mix of the Company's business.

Amortization of internally generated computer software is stated net of
capitalization and increased as a percent of revenues from 1998 to 1999. The
increase in 1999 was due to reduced capitalization resulting from Year 2000
activities and accelerated amortization due to the write-down of certain
ancillary software products to net realizable value.

Operating income increased $43,446,000 in 1999 and $43,862,000 in 1998. The
Company's operating margins increased by 1% from 1998 to 1999 and remained
unchanged from 1997 to 1998.

The effective income tax rate was 41% in all three years, and the effective
income tax rate for 2000 is expected to remain at 41%.

The Company's growth has been accomplished, to a significant degree, through the
acquisition of businesses which are complementary to its operations. Management
believes that a number of acquisition candidates are available which would
further enhance its competitive position and plans to pursue them vigorously.
Management is engaged in an ongoing program to reduce expenses related to
acquisitions by eliminating operating redundancies. The Company's approach has
been to move slowly in achieving this goal in order to minimize the amount of
disruption experienced by its clients and the potential loss of clients due to
this program.

<PAGE>

SEGMENT INFORMATION
The following table sets forth revenue and operating income by business segment
for the years ended December 31:

<TABLE>
<CAPTION>
(In thousands)                                                1999                    1998                 1997
                                                   ---------------        ----------------        -------------
<S>                                                <C>                    <C>                     <C>
Revenues:
Financial institution outsourcing, systems
and services                                       $     1,066,514        $       951,010         $     753,209
Securities processing and trust services                   276,215                234,699               179,217
All other and corporate                                     64,816                 47,961                42,006
                                                   ---------------        ---------------         -------------
Total                                              $     1,407,545        $     1,233,670         $     974,432
                                                   ---------------        ---------------         -------------

Operating income:
Financial institution outsourcing, systems
and services                                      $       175,194         $       148,774         $     117,467
Securities processing and trust services                   80,125                  70,074                51,770
All other and corporate                                    (2,234)                 (9,209)               (3,460)
                                                  ---------------         ----------------        -------------
Total                                             $       253,085         $       209,639         $     165,777
                                                  ---------------         ----------------        -------------
</TABLE>

Revenues in the financial institution outsourcing, systems and services business
segment increased $115,504,000 in 1999 and $197,801,000 in 1998. Revenue growth
in 1999 and 1998 was derived from sales to new clients, cross-sales to existing
clients, growth in the transaction volume experienced by existing clients, price
increases and revenues from acquired businesses. Operating income in the
financial institution outsourcing, systems and services business segment
increased $26,420,000 and $31,307,000 in 1999 and 1998, respectively, while
operating margins were consistent year to year.

Revenues in the securities processing and trust services business segment
increased $41,516,000 in 1999 and $55,482,000 in 1998. Revenue growth in 1999
and 1998 was derived primarily from sales to new clients, increased transaction
volume from existing clients and revenues from acquired businesses. Operating
income in the securities processing and trust services business segment
increased $10,051,000 and $18,304,000 in 1999 and 1998, respectively, while
operating margins were relatively consistent year to year.

Revenues in the "All other and corporate" segment increased $16,855,000 in 1999
and $5,955,000 in 1998. The increase in revenues in 1999 over 1998 resulted
primarily from sales to new clients and the full year 1999 impact of an
acquisition which was completed in August 1998. Operating income in this
business segment increased $6,975,000 in 1999 and decreased $5,749,000 in 1998.
The increase in operating income in 1999 over 1998 was due to an acquisition and
increased profitability in the Company's plastic card operations.

LIQUIDITY AND CAPITAL RESOURCES
The following table summarizes the Company's primary sources of funds for the
years ended December 31:

<TABLE>
<CAPTION>

(In thousands)                                                           1999                 1998             1997
                                                                 ------------        -------------   -------------
<S>                                                              <C>                 <C>             <C>
Cash provided by operating activities before changes in
  securities processing receivables and payables-net             $    318,715        $     273,315   $    200,517
Securities processing receivables and payables-net                   (140,878)               7,080         (5,948)
                                                                 ------------        -------------   ------------
Cash provided by operating activities                                 177,837              280,395        194,569
Increase (decrease) in net borrowings                                 169,959               79,835        (31,096)
                                                                 ------------        -------------   ------------
TOTAL                                                            $    347,796        $     360,230   $    163,473
                                                                 ------------        -------------   ------------
</TABLE>


The Company has used a significant portion of its cash flow from operations for
acquisitions and capital expenditures with any remainder used to reduce long-
term debt.

The Company believes that its cash flow from operations together with other
available sources of funds will be adequate to meet its funding requirements. In
the event that the Company makes significant future acquisitions, however, it
may raise funds through additional borrowings or issuance of securities.
<PAGE>

STOCK BUYBACK PLAN
During 1999, the Company's Board of Directors authorized the repurchase of up to
3,250,000 shares of the Company's common stock. Shares purchased under the
authorization will be made through open market transactions that may occur from
time to time as market conditions warrant. Shares acquired will be held for
issuance in connection with acquisitions and/or in conjunction with employee
stock option plans.

YEAR 2000 SYSTEMS EVALUATION
The Company provides data processing and other related services to financial
institutions of all kinds. The Company has completed the Year 2000 renovation of
its systems. The Company has met its Year 2000 compliance commitments using
existing resources, without incurring significant incremental expenses. Although
the Company does not maintain accounting records that separately identify all of
the associated costs with its Year 2000 activities, it has estimated that
commencing with 1996, such costs have approximated $15 million annually. The
Company does not expect to incur any significant costs in 2000 related to Year
2000 activities.

MARKET RISK FACTORS
Market risk refers to the risk that a change in the level of one or more market
prices, interest rates, indices, correlations or other market factors, such as
liquidity, will result in losses for a certain financial instrument or group of
financial instruments. The Company is exposed primarily to interest rate risk on
investments and borrowings. The Company actively monitors these risks through a
variety of control procedures involving senior management.

The Company's trust administration subsidiaries accept money market account
deposits from trust customers and invest those funds in marketable securities.
Substantially all of the investments are rated within the highest investment
grade categories for securities. The Company's trust administration subsidiaries
utilize simulation models for measuring and monitoring interest rate risk and
market value of portfolio equities. A formal Asset Liability Committee of the
Company meets quarterly to review interest rate risks, capital ratios, liquidity
levels, portfolio diversification, credit risk ratings and adherence to
investment policies and guidelines. Substantially all of the investments at
December 31, 1999 have contractual maturities of one year or less except for
government agency and certain fixed income mortgage backed obligations, which
have an average duration of approximately two years and six months.

The Company manages its debt structure and interest rate risk through the use of
fixed- and floating-rate debt and through the use of derivatives. The Company
uses interest rate swaps to hedge its exposure to interest rate changes, and to
lower its financing costs. Generally, under these swaps, the Company agrees with
a counterparty to exchange the difference between fixed-rate and floating-rate
interest amounts based on an agreed principal amount. As of December 31, 1999,
unrealized gains related to interest rate swap agreements are not material.

Based on the controls in place, management believes the risk associated with
these instruments at December 31, 1999 will not have a material effect on the
Company's consolidated financial position or results of operations.

SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
Except for the historical information contained herein, the matters discussed in
this annual report are forward-looking statements which involve risks and
uncertainties, including but not limited to economic, competitive, governmental
and technological factors affecting the Company's operations, markets, services
and related products, prices and other factors discussed in the Company's prior
filings with the Securities and Exchange Commission. Although the Company
believes that the assumptions underlying the forward-looking statements
contained herein are reasonable, any of the assumptions could be inaccurate.
Therefore, there can be no assurance that the forward-looking statements
included in this annual report will prove to be accurate. In light of the
significant uncertainties inherent in the forward-looking statements included
herein, the inclusion of such information should not be regarded as a
representation by the Company or any other person that the objectives and plans
of the Company will be achieved.

<PAGE>

Selected Financial Data

The following data, which has been materially affected by acquisitions, should
be read in conjunction with the financial statements and related notes thereto
included elsewhere in this Annual Report.


<TABLE>
<CAPTION>
(In thousands, except per share data)
Year ended December 31,                               1999              1998            1997             1996            1995
                                               --------------------------------------------------------------------------------
<S>                                            <C>                   <C>             <C>             <C>             <C>
Revenues                                             $1,407,545      $1,233,670      $  974,432      $  879,449      $  769,104
Income (loss) before income taxes                       233,675         193,684         153,899         134,462         (76,146)
Income taxes (credit)                                    95,807          79,410          63,099          54,754         (30,220)
Net income (loss)                                       137,868         114,274          90,800          79,708         (45,926)
Net income (loss) per share:
  Basic                                              $     1.12      $     0.93      $     0.78      $     0.69          ($0.41)
                                               --------------------------------------------------------------------------------
  Diluted                                            $     1.09      $     0.90      $     0.75      $     0.68          ($0.41)
                                               --------------------------------------------------------------------------------
  As originally reported-diluted                     $     1.09      $     0.90      $     0.75      $     0.59      $     0.50
                                               --------------------------------------------------------------------------------

Total assets                                         $5,307,710      $3,958,338      $3,636,491      $2,698,979      $2,514,597
Long-term debt                                          472,824         389,622         252,031         272,864         383,416
Shareholders' equity                                  1,091,016         885,797         769,255         605,898         514,866
</TABLE>


Note: The above information has been restated to recognize (1) three-for-two
stock splits effective in April 1999 and May 1998 and (2) the acquisition of BHC
Financial, Inc. (BHC) in 1997, accounted for as a pooling of interest. The net
income (loss) per share as originally reported - diluted is before the
restatement due to the BHC pooling of interest and excludes the one-time
after-tax charges of $1.11 per share related to the acquisition of Information
Technology, Inc. in 1995.
<PAGE>

QUARTERLY FINANCIAL INFORMATION (Unaudited)

<TABLE>
<CAPTION>
(In thousands, except per share data)
                                                Quarters
                              ------------------------------------------
                                 First       Second     Third     Fourth     Total
1999
<S>                           <C>        <C>        <C>        <C>        <C>
Revenues                      $ 337,129  $ 343,252  $ 352,663  $ 374,501  $1,407,545

Cost of revenues                276,506    280,738    288,094    309,122   1,154,460
                              ------------------------------------------------------

Operating income                 60,623     62,514     64,569     65,379     253,085
                              ------------------------------------------------------

Income before income taxes       56,638     58,199     59,656     59,182     233,675

Income taxes                     23,222     23,861     24,459     24,265      95,807
                              ------------------------------------------------------

Net income                    $  33,416  $  34,338  $  35,197  $  34,917  $  137,868
                              ------------------------------------------------------

Net income per share:
  Basic                       $    0.27  $    0.28  $    0.29  $    0.28  $     1.12
                              ======================================================
  Diluted                     $    0.26  $    0.27  $    0.28  $    0.28  $     1.09
                              ======================================================

1998
Revenues                      $ 273,829  $ 311,220  $ 309,543  $ 339,078  $1,233,670

Cost of revenues                224,445    258,398    256,609    284,579   1,024,031
                              ------------------------------------------------------
Operating income                 49,384     52,822     52,934     54,499     209,639
                              ------------------------------------------------------

Income before income taxes       46,017     48,594     48,936     50,137     193,684

Income taxes                     18,867     19,924     20,063     20,556      79,410
                              ------------------------------------------------------

Net income                    $  27,150  $  28,670  $  28,873  $  29,581  $  114,274
                              ------------------------------------------------------

Net income per share:
  Basic                       $    0.22  $    0.23  $    0.23  $    0.24  $     0.93
                              ======================================================
  Diluted                     $    0.22  $    0.22  $    0.23  $    0.23  $     0.90
                              ======================================================
</TABLE>

Market Price Information
The following information relates to the closing price of the Company's $.01 par
value common stock, which is traded on the NASDAQ National Market tier of the
NASDAQ Stock Market under the symbol FISV. Information for all periods has been
adjusted (to the nearest 1/32) to recognize the three-for-two stock splits
effective April 1999 and May 1998.

<TABLE>
<CAPTION>
                                       1999                           1998
- ------------------------------------------------------------------------------------
Quarter Ended                   High           Low            High            Low
- ------------------------------------------------------------------------------------
<S>                           <C>            <C>            <C>            <C>
March 31                      37 19/32       30             28 5/32        20 21/32
June 30                       40             31 5/16        30             25 11/32
September 30                  34 1/8         27 1/4         32 21/32       26
December 31                   39 3/16        24 3/4         35 13/32       25 1/2
</TABLE>

At December 31, 1999, the Company's common stock was held by 2,590 shareholders
of record. It is estimated that an additional 38,000 shareholders own the
Company's stock through nominee or street name accounts with brokers. The
closing sale price for the Company's stock on January 20, 2000 was $36.75 per
share.

The Company's present policy is to retain earnings to support future business
opportunities, rather than to pay dividends.
<PAGE>

MANAGEMENT'S STATEMENT OF RESPONSIBILITY

The management of Fiserv, Inc. assumes responsibility for the integrity and
objectivity of the information appearing in the 1999 Annual Report. This
information was prepared in conformity with generally accepted accounting
principles and necessarily reflects the best estimates and judgment of
management.

To provide reasonable assurance that transactions authorized by management are
recorded and reported properly and that assets are safeguarded, the Company
maintains a system of internal controls. The concept of reasonable assurance
implies that the cost of such a system is weighed against the benefits to be
derived therefrom.

Deloitte & Touche LLP, certified public accountants, audit the financial
statements of the Company in accordance with generally accepted auditing
standards. Their audit includes a review of the internal control system, and
improvements are made to the system based upon their recommendations.

The Audit Committee ensures that management and the independent auditors are
properly discharging their financial reporting responsibilities. In performing
this function, the Committee meets with management and the independent auditors
throughout the year. Additional access to the Committee is provided to Deloitte
& Touche LLP on an unrestricted basis, allowing discussion of audit results and
opinions on the adequacy of internal accounting controls and the quality of
financial reporting.


/s/  Leslie M. Muma

LESLIE M. MUMA
Vice Chairman and Chief Executive Officer
<PAGE>

INDEPENDENT AUDITORS' REPORT
SHAREHOLDERS AND DIRECTORS OF FISERV, INC.

We have audited the accompanying consolidated balance sheets of Fiserv, Inc. and
subsidiaries as of December 31, 1999 and 1998 and the related consolidated
statements of income, shareholders' equity and cash flows for each of the three
years in the period ended December 31, 1999. These financial statements are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these financial statements based on our audits.

We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, such consolidated financial statements present fairly, in all
material respects, the financial position of Fiserv, Inc. and subsidiaries at
December 31, 1999 and 1998, and the results of their operations and their cash
flows for each of the three years in the period ended December 31, 1999 in
conformity with generally accepted accounting principles.

/s/ Deloitte & Touche LLP

Deloitte & Touche LLP
Milwaukee, Wisconsin
January 28, 2000

<PAGE>

                                                                      EXHIBIT 21


                        SUBSIDIARIES OF THE REGISTRANT

                                                  State (Country) of
Name under which Subsidiary does Business         Incorporation

   Aspen Investment Alliance, Inc.                Colorado
   Data-Link Systems, LLC                         Wisconsin
   FIserv CIR, Inc.                               Delaware
   FIserv Federal Systems, Inc.                   Delaware
   FIserv Fresno, Inc.                            California
   FIserv Joint Venture, Inc.                     Delaware
   Fiserv Solutions, Inc.                         Wisconsin
   FIserv (Europe) Ltd.                           United Kingdom
   FIserv (ASPAC) Pte., Ltd.                      Singapore
   Fiserv Australia Pty Limited                   Australia
   Pt Fiserv Indonesia                            Indonesia
   First Trust Corporation                        Colorado
   Information Technology, Inc.                   Nebraska
   Lincoln Trust Company                          Colorado
   The Affinity Group, Inc.                       Colorado
   Fiserv Solutions of Canada Inc.                Ontario
   Fiserv Clearing, Inc.                          Delaware
   BHC Investments, Inc.                          Delaware
   BHC Trading Corp.                              Delaware
   Fiserv Securities, Inc.                        Delaware
   TradeStar Investments, Inc.                    Delaware
   Fiserv Investor Services, Inc.                 Delaware
   BHCM Insurance Agency, Inc.                    Delaware
   F.T. Agency, Inc.                              Ohio
   Tower Agency, Inc.                             Ohio
   Fiserv Insurance Agency of Alabama, Inc.       Alabama
   Fiserv Correspondent Services, Inc.            Colorado
   Investment Consulting Group, Inc.              Colorado
   FCS Funding, Inc.                              Colorado
   WUB2 Management Company                        Colorado
   WUB3 Capital Management, Inc.                  Colorado
   WUB4 Capital Partners, LLP                     Colorado
   Life Instructors, Inc.                         New Jersey
   Fiserv LeMans, Inc.                            Pennsylvania
   Specialty Insurance Service                    California
   The Freedom Group, Inc.                        Iowa
   Specialty Software Service, Inc.               California
   Fiserv Mercosur, Inc.                          Delaware

                                      17
<PAGE>

                                                            State (Country) of
Name under which Subsidiary does Business                   Incorporation

   Fiserv International (Barbados) Limited                  Barbados
   Fiserv Envision Financial Technologies, Inc.             Maryland
   XP Systems Corporation                                   Minnesota
   Precision Direct, Inc.                                   Washington
   Fiserv Domestic and Global Clearing & Execution, Inc.    Delaware
   Fiserv Chicago Clearing and Execution                    Delaware
   Fiserv e-Finet, Inc.                                     Wisconsin
   ITI of Nebraska, Inc.                                    Nebraska
   WUB5 Mezzanine Fund, L.P.                                Colorado
   DSS/Spectrum Services Corp.                              Florida
   RF/Spectrum Decision Science Corporation                 Florida

                                      18

<PAGE>

                                                                      EXHIBIT 23

                         INDEPENDENT AUDITORS' CONSENT


We consent to the incorporation by reference in Registration Statement Nos. 333-
64353, 333-04417, 333-28113, 333-28115, 333-28117, 333-28119, 333-28121 and 333-
89957 on Form S-8; Registration Statement Nos. 333-44935 and 333-47199 on Form
S-4; and Registration Statement Nos. 333-55909, 333-49615, 333-45841, 333-00913,
333-23581 and 333-31465 on Form S-3 of Fiserv, Inc. of our reports dated January
28, 2000, appearing in and incorporated by reference in this Annual Report on
Form 10-K of Fiserv, Inc. for the year ended December 31, 1999.



/s/ DELOITTE & TOUCHE LLP
DELOITTE & TOUCHE LLP
Milwaukee, Wisconsin
February 25, 2000

                                      19

<TABLE> <S> <C>

<PAGE>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE 1999
ANNUAL REPORT AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               DEC-31-1999
<CASH>                                          80,554
<SECURITIES>                                 1,298,120
<RECEIVABLES>                                  235,350
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                             3,899,470
<PP&E>                                         492,931
<DEPRECIATION>                                 297,598
<TOTAL-ASSETS>                               5,307,710
<CURRENT-LIABILITIES>                        3,765,605
<BONDS>                                              0
                                0
                                          0
<COMMON>                                         1,254
<OTHER-SE>                                   1,089,762
<TOTAL-LIABILITY-AND-EQUITY>                 5,307,710
<SALES>                                              0
<TOTAL-REVENUES>                             1,407,545
<CGS>                                                0
<TOTAL-COSTS>                                1,124,718
<OTHER-EXPENSES>                                29,742
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                              19,410
<INCOME-PRETAX>                                233,675
<INCOME-TAX>                                    95,807
<INCOME-CONTINUING>                            137,868
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   137,868
<EPS-BASIC>                                       1.12
<EPS-DILUTED>                                     1.09


</TABLE>


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