ELCOTEL INC
10-Q, 1999-08-13
TELEPHONE & TELEGRAPH APPARATUS
Previous: ORANGE NATIONAL BANCORP, 10-Q, 1999-08-13
Next: BALLISTIC RECOVERY SYSTEMS INC, 10QSB, 1999-08-13




                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                    FORM 10-Q

   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
                                  ACT OF 1934

                  FOR THE QUARTERLY PERIOD ENDED JUNE 30, 1999

                           Commission File No. 0-15205


                                  ELCOTEL, INC.
             (Exact name of registrant as specified in its charter)

          Delaware                                             59-2518405
(State or other jurisdiction of                              (IRS Employer
 incorporation or organization)                              Identification No.)


6428 Parkland Drive, Sarasota, Florida                           34243
(Address of principal executive offices)                       (Zip Code)


                                 (941) 758-0389
              (Registrant's telephone number, including area code)

                                    No Change
(Former  name,  former  address and former  fiscal year,  if changed  since last
report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                                                   Yes  X      No __


As of August 10, 1999, there were 13,499,693  shares of the Registrant's  Common
Stock outstanding.


<PAGE>

                         ELCOTEL, INC. AND SUBSIDIARIES
                                    FORM 10-Q
                      QUARTERLY PERIOD ENDED JUNE 30, 1999

                                      INDEX

                                                                         Page
                                                                         Number

PART I. FINANCIAL INFORMATION

  Item 1. Financial Statements

    Consolidated Balance Sheets at June 30, 1999
      (unaudited) and March 31, 1999                                        3

    Unaudited Consolidated Statements of Operations for the
      Three Months Ended June 30, 1999 and 1998                             4

    Unaudited Consolidated Statements of Cash Flows for the
      Three Months Ended June 30, 1999 and 1998                             5

    Notes to Consolidated Financial Statements                              6

Item 2. Management's Discussion and Analysis of
        Financial Condition and Results of Operations                      10

PART II. OTHER INFORMATION

  Item 1. Legal Proceedings                                                17

  Item 6. Exhibits and Reports on Form 8-K                                 18

                                       2
<PAGE>

PART I - FINANCIAL INFORMATION
Item 1.  Financial Statements

                         ELCOTEL, INC. AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                 (Dollars in thousands except per share amounts)

<TABLE>
<CAPTION>
                                                                   June 30,         March 31,
                                                                      1999             1999
                                                                  -------------    ------------
                                                                  (Unaudited)
<S>                                                               <C>                <C>
ASSETS
Current assets:
    Cash                                                          $     20           $     16
    Accounts and notes receivable, less allowance for credit
        losses of $1,929 and $1,970                                 11,904             12,209
    Inventories                                                     13,166             13,978
    Income taxes receivable                                          2,029              1,997
    Deferred tax asset - current portion                             2,143              2,215
    Prepaid expenses and other current assets                        1,156                912
                                                                  --------           --------
          Total current assets                                      30,418             31,327
Property, plant and equipment, net                                   5,041              5,064
Notes receivable, less allowance for credit losses
  of $400 and $312                                                     816                898
Identified intangible assets, net of accumulated amortization
  of $1,828 and $1,541                                               7,447              7,734
Capitalized software, net of accumulated amortization
  of $306 and $240                                                   2,370              1,573
Goodwill, net of accumulated amortization
  of $1,050 and $878                                                23,046             23,218
Deferred tax asset                                                   1,168                948
Other assets                                                           447                533
                                                                  --------           --------
                                                                  $ 70,753           $ 71,295
                                                                  ========           ========

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
    Bank overdraft                                                $    733           $  1,428
    Accounts payable                                                 3,837              4,186
    Accrued expenses and other current liabilities                   4,096              4,197
    Notes and debt obligations payable within one year                 823                823
                                                                  --------           --------
          Total current liabilities                                  9,489             10,634
Notes and debt obligations payable after one year                   11,308             10,355
                                                                  --------           --------
                                                                    20,797             20,989
                                                                  --------           --------
Commitments and contingencies                                           --                 --
Stockholders' equity:
    Common stock, $.01 par value, 30,000,000 shares authorized,
      13,551,693 and 13,551,693 shares issued and outstanding .        136                136
    Additional paid-in capital                                      46,667             46,667
    Retained earnings                                                3,330              3,680
    Less - cost of 52,000 shares of common stock in treasury ..       (177)              (177)
                                                                  --------           --------
          Total stockholders' equity                                49,956             50,306
                                                                  --------           --------
                                                                  $ 70,753           $ 71,295
                                                                  ========           ========
</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
                                  statements.

                                       3
<PAGE>

<TABLE>
<CAPTION>
                         ELCOTEL, INC. AND SUBSIDIARIES
                 UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS
                    (In thousands, except per share amounts)


                                                             Three Months Ended
                                                                  June 30,
                                                        ----------------------------
                                                            1999             1998
                                                        ---------          ---------
<S>                                                     <C>                <C>
Revenues and net sales:
  Product sales                                         $  9,835           $ 12,770
  Services                                                 2,923              2,866
                                                        --------           --------
                                                          12,758             15,636
                                                        --------           --------
Cost of revenues and sales:
  Cost of products sold                                    6,473              7,638
  Cost of services                                         2,299              2,590
                                                        --------           --------
                                                           8,772             10,228
                                                        --------           --------
Gross profit                                               3,986              5,408
                                                        --------           --------
Other costs and expenses:
    Selling, general and administrative
        expenses                                           2,544              2,851
    Engineering, research and
        development expenses                               1,333              1,575
    Amortization                                             537                507
    Interest expense, net                                    125                 80
                                                        --------           --------
                                                           4,539              5,013
                                                        --------           --------
Income (loss) before income tax
    (expense) benefit                                       (553)               395

Income tax (expense) benefit                                 203               (158)
                                                        --------           --------
Net income (loss)                                       $   (350)          $    237
                                                        ========           ========

Income (loss) per common and common equivalent share:

      Basic                                             $  (0.03)          $   0.02
                                                        ========           ========
      Diluted                                           $  (0.03)          $   0.02
                                                        ========           ========

Weighted average number of common and
common equivalent shares outstanding:

      Basic                                               13,500             13,404
                                                        ========           ========
      Diluted                                             13,500             13,763
                                                        ========           ========
</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
                              statements.

                                       4
<PAGE>

<TABLE>
<CAPTION>
                                      ELCOTEL, INC. AND SUBSIDIARIES
                              UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                              (In thousands)


                                                                  Three Months Ended
                                                                      June 30,
                                                             ---------------------------
                                                               1999               1998
                                                             -------            --------
<S>                                                          <C>                <C>
Cash flows from operating activities
    Net income (loss)                                        $  (350)           $    237
    Adjustments to  reconcile  net income  (loss) to net
       cash  provided by (used for) operating activities:
        Depreciation and amortization                            863                765
        Provision for credit losses                               71                 45
        Provisions for obsolescence and warranty
          expense                                                320                180
        Stock option compensation                                 15                 --
        Deferred tax benefit                                    (148)               (27)
        Changes in operating assets and liabilities:
          Accounts and notes receivable                          316             (1,048)
          Inventories                                            650             (4,022)
          Income taxes receivable                                (32)                98
          Prepaid expenses and other current assets             (244)                68
          Other assets                                            73                (47)
          Accounts payable                                      (349)               382
          Accrued expenses and other current liabilities        (274)               257
                                                             -------            -------
      Net cash provided by (used for) operating activities       911             (3,112)
                                                             -------            -------
Cash flows from investing activities
    Capital expenditures                                        (302)              (387)
    Capitalized software                                        (863)                (6)
                                                             -------            -------
      Net cash used for investing activities                  (1,165)              (393)
                                                             -------            -------
Cash flows from financing activities
    Net proceeds under revolving credit
      lines                                                    1,149              1,740
    Increase (decrease) in bank overdraft                       (695)                62
    Principle payments on notes payable                         (196)               (24)
    Proceeds from exercise of common stock
      options and warrants
                                                                  --                155
                                                             -------            -------
      Net cash provided by financing
            activities                                           258              1,933
                                                             -------            -------
Increase (decrease) in cash                                        4             (1,572)
Cash, beginning of period                                         16              1,655
                                                             -------            -------
Cash, end of period                                          $    20            $    83
                                                             =======            =======
</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
                                   statements.

                                       5
<PAGE>

                         ELCOTEL, INC. AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                (Dollars in thousands, except per share amounts)


1. GENERAL

The  unaudited  consolidated  balance  sheet at June 30, 1999 and the  unaudited
consolidated  statements  of  operations  and of cash flows for the three months
ended  June  30,  1999  and  1998  have  been  prepared  by  Elcotel,  Inc.  and
subsidiaries (the "Company"),  without audit. In the opinion of management,  all
adjustments  (which  include  only normal  recurring  adjustments)  necessary to
present fairly the financial  position,  results of operations and cash flows of
the Company at June 30, 1999, and for all periods presented, have been made.

The  consolidated  balance  sheet at March 31,  1999 has been  derived  from the
Company's audited consolidated financial statements as of and for the year ended
March 31, 1999.

Certain  information  and footnote  disclosures  normally  included in financial
statements prepared in accordance with generally accepted accounting  principles
have  been  condensed  or  omitted.  It is  suggested  that  these  consolidated
financial  statements be read in  conjunction  with the  consolidated  financial
statements  and notes thereto  included in the  Company's  Annual Report on Form
10-K for the fiscal year ended March 31, 1999. The results of operations for the
three months ended June 30, 1999 are not  necessarily  indicative of the results
for the full fiscal year.

2. INVENTORIES

Inventories at June 30, 1999 and March 31, 1999 are summarized as follows:

                                                     June 30,         March 31,
                                                       1999             1999
                                                     --------       -----------

Finished products                                    $  1,503          $  1,875
Work-in-process                                         1,597               924
Purchased components                                   10,697            11,630
                                                     --------          --------
                                                       13,797            14,429
Reserve for obsolescence                                 (631)             (451)
                                                     ========          ========
                                                     $ 13,166          $ 13,978
                                                     ========          ========

3. NOTES AND DEBT OBLIGATIONS PAYABLE

On June  29,  1999,  the  Company  and its bank  entered  into a  Business  Loan
Agreement  (the  "Agreement")  that  provides  the  Company  with  a $2  million
revolving  credit  line  to  finance  export  related   inventory  and  accounts
receivable. The export credit line matures on June 29, 2000. Interest on amounts
borrowed under the export credit line is payable  monthly at the bank's floating
30 day Libor rate plus 1.5%.  Indebtedness  outstanding  under the  Agreement is
secured by substantially all of the Company's  assets,  including export related
inventories  and accounts  receivable.  The  Agreement  contains  covenants  and
conditions  similar  to  those  contained  in the  Restated  Loan  and  Security
Agreement, as amended, between the Company and its bank dated November 25, 1997.
As of June 30, 1999, the Company had not used the $2 million export credit line.

                                       6
<PAGE>

4. STOCKHOLDERS' EQUITY

Changes in  stockholders'  equity for the three  months  ended June 30, 1999 are
summarized as follows:

<TABLE>
<CAPTION>
                                                    Additional
                             Common      Paid-in     Retained   Treasury
                              Stock      Capital     Earnings     Stock      Total
                            --------    --------    ---------- ----------  --------

<S>                         <C>         <C>         <C>        <C>         <C>
Balance at March 31, 1999   $    136    $ 46,667    $  3,680   $   (177)   $ 50,306
Net loss for the period                                 (350)                  (350)
                            ========    ========    ========   ========    ========
Balance at June 30, 1999    $    136    $ 46,667    $  3,330   $   (177)   $ 49,956
                            ========    ========    ========   ========    ========
</TABLE>

The  Company  adopted  Statement  of  Financial  Accounting  Standards  No. 130,
Reporting  Comprehensive  Income  ("SFAS  130")  during the year ended March 31,
1999. SFAS 130 establishes  standards for reporting and display of comprehensive
income and its components in a full set of general-purpose financial statements.
Comprehensive  income is defined as the change in equity of a business  during a
period from  transactions and events and circumstances  from non-owner  sources,
and includes all changes in equity during a period except those  resulting  from
investments by owners and  distributions to owners.  The Company has no items of
comprehensive  income for the periods  ended June 30, 1999 and 1998;  therefore,
statements  of  comprehensive  income for such periods are not  presented in the
accompanying consolidated financial statements.

5. SUPPLEMENTAL CASH FLOW INFORMATION

A summary of the  Company's  supplemental  cash flow  information  for the three
months ended June 30, 1999 and 1998 is as follows:

                                                 1999         1998
                                                -----         ----

 Cash paid during the period for:
      Interest                                  $ 240        $ 157
      Income taxes                                 --           85

6. EARNINGS (LOSS) PER SHARE

Earnings  (loss) per common share is computed in  accordance  with  Statement of
Financial  Accounting  Standards No. 128,  Earnings Per Share ("SFAS 128"). SFAS
128 requires  disclosure of basic earnings (loss) per share and diluted earnings
(loss) per share.  Basic  earnings  (loss) per share is computed by dividing net
income by the  weighted  average  number of shares of common  stock  outstanding
during the period. Diluted earnings (loss) per share is computed by dividing net
income by the weighted average number of shares of common stock  outstanding and
potential dilutive common shares outstanding during the period.

The  weighted  average  number of shares of  common  stock  outstanding  used to
compute basic earnings (loss) per share for the three months ended June 30, 1999
and 1998 was 13,499,693 shares and 13,404,253 shares,  respectively.  There were
no potential  dilutive common shares  outstanding  during the three months ended
June 30, 1999 for purposes of computing  diluted  earnings (loss) per share. The
weighted average number of potential  dilutive common shares outstanding used in
the computation of diluted  earnings (loss) per share for the three months ended
June 30, 1998 was 359,232 shares.


                                       7
<PAGE>

7. DISCLOSURE ABOUT SEGMENTS AND RELATED INFORMATION

The Company's  reportable  segments are based upon the market  segments that the
Company addresses.  The products provided by each of the reportable segments are
similar in nature.  There are no transactions  between the reportable  segments,
and external  customers  account for all sales revenue.  The information that is
provided to the chief operating  decision maker to measure the profit or loss of
reportable  segments  includes sales, cost of sales based on standards and gross
profit  based  on  standards.   Operating  expenses,   including   depreciation,
amortization  and interest are not included in the  information  provided to the
chief operating decision maker to measure performance of reportable segments.

The sales revenue and profit of each  reportable  segment for the quarters ended
June 30, 1999 and 1998 is set forth below:

                                        1999                       1998
                              ----------------------      ----------------------
                                Sales         Profit        Sales         Profit
                              --------       -------      --------       -------

Private                       $  3,892       $ 1,852      $  6,038       $ 2,952
Telephone company                7,447         2,351         8,305         2,331
International                    1,419           493         1,293           556
                              --------       -------      --------       -------
                              $ 12,758       $ 4,696      $ 15,636       $ 5,839
                              ========       =======      ========       =======

The Company does not allocate assets or other  corporate  expenses to reportable
segments.  A  reconciliation  of segment  profit  information  to the  Company's
financial statements is as follows:

                                                           1999           1998
                                                         -------        -------

Total profit of  reportable segments                     $ 4,696        $ 5,839
Unallocated cost of sales                                   (710)          (431)
Unallocated corporate expenses                            (4,539)        (5,013)
                                                         -------        -------
Income (loss) before income taxes                        $  (553)       $   395
                                                         =======        =======

                                       8
<PAGE>

Information  with  respect to sales of products  and  services  during the three
months ended June 30, 1999 and 1998 is set forth below:


                                                               1999       1998
                                                             -------     -------

Private segment:
Payphone terminals                                           $ 1,543     $ 2,664
Printed circuit board control modules and kits                 1,858       2,930
Components and assemblies                                        106         191
Rates software                                                    80         126
Operator services                                                173          13
Other services                                                   132         114
                                                             -------     -------
                                                               3,892       6,038
                                                             -------     -------
Telephone company segment:
Payphone terminals                                               759       1,873
Printed circuit board control modules and kits                 2,707       1,373
Components and assemblies                                      1,353       2,320
Software                                                          10          --
Repair, refurbishment and upgrade services                     2,618       2,739
                                                             -------     -------
                                                               7,447       8,305
                                                             -------     -------
International segment:
Payphone terminals                                             1,236         813
Printed circuit board control modules and kits                    57          58
Components and assemblies                                        124         422
Software                                                           2          --
                                                             -------     -------
                                                               1,419       1,293
                                                             -------     -------
                                                             $12,758     $15,636
                                                             =======     =======

The Company  sells its  payphone  products  in the United  States and in certain
foreign  countries.  The  Company's  international  business  consists of export
sales, and the Company does not presently have any foreign operations.  Sales by
geographic  region for the three  months  ended  June 30,  1999 and 1998 were as
follows:

                                                           1999            1998
                                                         -------         -------

United States                                            $11,338         $14,344
Canada                                                       608             657
Latin America                                                771             632
Europe, Middle East and Africa                                11               3
Asia Pacific                                                  30              --
Other Areas                                                   --              --
                                                         -------         -------
                                                         $12,758         $15,636
                                                         =======         =======

                                       9
<PAGE>

Item 2. Management's  Discussion and Analysis of Financial Condition and Results
        of Operations

All dollar amounts,  except per share data, in this Management's  Discussion and
Analysis  of  Financial  Condition  and  Results  of  Operations  are  stated in
thousands.

Forward Looking Statements

The statements  contained in this report which are not historical  facts contain
forward looking information regarding the Company's financial position, business
strategy,  plans,  projections  and  future  performance  based on the  beliefs,
expectations,  estimates,  intentions or  anticipations of management as well as
assumptions  made  by and  information  currently  available  to  the  Company's
management. Such statements reflect the current view of the Company with respect
to future events and are subject to risks, uncertainties and assumptions related
to various  factors  that could  cause the  Company's  actual  results to differ
materially from those expected by the Company,  including  competitive  factors,
customer relations,  the integration of operations  resulting from acquisitions,
the  risk  of  obsolescence  of  the  Company's  products,   relationships  with
suppliers,  the  risk of  adverse  regulatory  action  affecting  the  Company's
business  or  the  business  of  the   Company's   customers,   changes  in  the
international  business  climate,  product  introduction and market  acceptance,
general economic  conditions,  seasonality,  changes in industry practices,  the
outcome of litigation to which the Company is a party,  and other  uncertainties
detailed in this report and in the Company's  other filings with the  Securities
and Exchange Commission.

Results of Operations

The  Company  reported a net loss of $350,  or $.03 per diluted  share,  for the
three  months  ended June 30,  1999 on net sales of $12,758 as  compared  to net
income of $237, or $.02 per diluted share, on net sales of $15,636 for the three
months  ended June 30, 1998.  Operating  results for the three months ended June
30, 1999 as compared to the three  months  ended June 30, 1998 reflect a decline
in sales of 18.4%, a decline in gross profit of 26.3% and a decline in costs and
expenses of 9.5%.

The  following  table shows  certain  line items in the  Company's  consolidated
statements of operations for the three months ended June 30, 1999 (first quarter
of fiscal 2000) and 1998 (first quarter of fiscal 1999) that are discussed below
together  with amounts  expressed  as a percentage  of sales and with the change
expressed as a percentage increase or (decrease).

<TABLE>
<CAPTION>
                                        Fiscal        Percent        Fiscal      Percent     Percentage
                                         2000         of Sales        1999       of Sales      Change
                                      --------       ---------     --------      --------    ----------
<S>                                   <C>              <C>         <C>             <C>         <C>
Net sales                             $ 12,758         100%        $ 15,636        100%        (18%)
Cost of goods sold                       8,772          69           10,228         65         (14)
Gross profit                             3,986          31            5,408         35         (26)
Selling, general and administrative
  expenses                               2,544          20            2,851         18         (11)
Engineering, research and
  development expenses                   1,333          10            1,575         10         (15)
Interest expense                           125           1               80          1          56
Income tax expense (benefit)              (203)         (2)             158          1        (228)
</TABLE>


Net sales  decreased by $2,878,  or 18%, for the first quarter of fiscal 2000 as
compared  to the  first  quarter  of fiscal  1999  primarily  due to an  overall
decrease in volume,  a shift in sales to printed  circuit board control  modules
versus  payphone  terminals  and a slight  decline  in overall  average  selling
prices.  Sales to domestic  independent  payphone  service  providers during the
first  quarter  of  fiscal  2000  represented  31% of the  Company's  sales  and
decreased by $2,146, or 36%, to $3,892, from $6,038 for the first quarter of


                                       10
<PAGE>

fiscal 1999  primarily due to a decrease in volume and average  selling  prices.
Sales to domestic  telephone  companies  during the first quarter of fiscal 2000
represented 58% of the Company's sales and decreased by $858, or 10%, to $7,447,
from  $8,305 for the first  quarter of fiscal 1999  primarily  due to a shift in
volume to printed  circuit  board control  modules  versus  payphone  terminals,
offset by an increase in average selling  prices.  Export sales during the first
quarter of fiscal 2000  represented  11% of the Company's sales and increased by
$126,  or 10%, to $1,419,  from $1,293  during the first  quarter of fiscal 1999
primarily due to a increase in payphone  terminal sales,  partially  offset by a
decrease in sales of parts and  components.  During the first  quarter of fiscal
2000, sales of payphone  terminals and printed circuit board control modules and
related  retrofit  kits  accounted for $8,160,  or 64% of sales,  as compared to
$9,711 or 62% of  sales,  during  the first  quarter  of fiscal  1999.  Sales of
payphone components and assemblies  approximated $1,583, or 12% of sales, during
the first quarter of fiscal 2000 as compared to $2,933, or 19% of sales,  during
the first  quarter of fiscal  1999.  Repair,  refurbishment  and  upgrade  sales
approximated $2,618, or 21% of sales, during the first quarter of fiscal 2000 as
compared to $2,739,  or 18% of sales,  during the first  quarter of fiscal 1999.
Software  sales  approximated  $92  during the first  quarter of fiscal  2000 as
compared to $126 during the first quarter of fiscal 1999. Sales related to other
services  approximated  $305 during the first quarter of fiscal 2000 as compared
to $127 during the first  quarter of fiscal 1999.  The demand for the  Company's
products and services during the first quarter of fiscal 2000 as compared to the
first quarter of fiscal 1999 was constrained by the recent merger activity among
both domestic  independent  payphone service providers and telephone  companies,
and  on-going   disputes   related  to  the  amount  and  payor  of  dial-around
compensation  required by the 1996  Telecommunications  Act. Also, the telephone
companies and domestic  independent  payphone  service are eliminating  marginal
payphone  locations  as part of their  efforts to improve  profitability,  which
reduced  their  product  requirements  with  respect to new  installations.  The
Company  believes,  but cannot  assure,  that the demand of  domestic  telephone
companies  for its  products  has begun to  improve.  However,  the  independent
payphone  service  providers have just begun to react to the market  conditions,
and the Company does not believe that the demand from this segment will begin to
improve until later this fiscal year.  In addition,  the Company  believes,  but
cannot assure, that the final resolution of dial-around  compensation (depending
upon the nature of such final  resolution)  will  increase the revenues and cash
flows  of  payphone  service  providers,  which  may  stimulate  demand  for the
Company's products.

Cost of sales and gross profit margins as a percentage of net sales approximated
69% and 31%,  respectively,  for the first quarter of fiscal 2000 as compared to
65% and 35%, respectively,  for the first quarter of fiscal 1999. The decline in
the gross profit percentage between such periods is principally  attributable to
the increase in the percentage of sales to telephone  companies at margins lower
than those  achieved from other market  segments and an increase in export sales
of the  Company's  Eclipse(TM)  payphone  terminal  at initial  higher  start-up
manufacturing  costs.  The Company has  commenced  efforts to reduce the cost of
such products,  and believes,  but cannot assure,  that its gross profit margins
will improve  slightly  throughout  the year. The Company began to experience an
improvement  in gross profit margins from the telephone  company  segment during
the first  quarter  of fiscal  2000 as a result of cost  reductions  related  to
printed circuit board control modules.

Selling, general and administrative expenses decreased by $307, or approximately
11%, during the first quarter of fiscal 2000 as compared to the first quarter of
fiscal  1999,  and  represented  20% of sales  versus  18% of sales in the first
quarter of fiscal  1999.  The  decrease in selling,  general and  administrative
expenses  is  primarily  attributable  to a  reduction  in  personnel  and other
operating  expenses as a result of the  reorganization  of selling and marketing
activities  at the  end of  fiscal  1999,  and a  decline  in  variable  selling
expenses, which is related to the decline in sales.

Engineering,   research  and   development   expenses   decreased  by  $242,  or
approximately  15%,  during the first  quarter of fiscal 2000 as compared to the
first quarter of fiscal 1999, and represented 10% of sales for both periods. The
decrease in engineering, research and development expenses for the first quarter
of fiscal 2000 as compared to fiscal 1999 is primarily  attributable  to a shift
of  resources  towards the  development  of software  for new  products  and the
development of the Company's next generation


                                       11
<PAGE>

management  software system.  Software  development costs capitalized during the
first  quarter of fiscal 2000  approximated  $863.  During the first  quarter of
fiscal 1999, no product software development costs were capitalized.

The increase in net interest  expense during the first quarter of fiscal 2000 as
compared to the same quarter last year is primarily  attributable to an increase
in average outstanding indebtedness.

The Company's  effective tax rate declined to 37% in the first quarter of fiscal
2000 from 40% for the same  quarter  last year  primarily  due to an increase in
estimated research and development credits.

Impact of Inflation

The  Company's  primary  costs,  inventory and labor,  increase with  inflation.
However,  the Company does not believe that  inflation and changing  prices have
had a material impact on its business.

Liquidity and Capital Resources

The Company  finances its operations,  working capital  requirements and capital
expenditures from internally  generated cash flows and financing available under
a loan agreement between the Company and its bank. The Company believes that its
anticipated  cash flow from  operations and financing  available  under the loan
agreement will be sufficient to fund its working capital  requirements,  capital
expenditures and long term debt obligations for through June 30, 2000.

Financing Activities.  The credit lines available to the Company pursuant to the
Restated Loan and Security Agreement, as amended (the "Loan Agreement"), between
the Company and its bank include a $10 million  revolving credit line to finance
the Company's domestic working capital requirements (the "working capital line")
and a $1.5  million  revolving  credit  line to finance  the  Company's  capital
expenditures  (the "capital line").  In addition,  on June 29, 1999, the Company
and  its  bank  entered  into  a  Business  Loan  Agreement  (the  "Export  Loan
Agreement") that provides the Company with a $2 million revolving credit line to
finance export related inventory and accounts receivable (the "export line").

Indebtedness  outstanding under the Loan Agreement and the Export Loan Agreement
(collectively  the  "Agreements") is  collateralized by substantially all of the
assets of the  Company.  The  Agreements  contain  covenants  that  prohibit  or
restrict the Company from engaging in certain  transactions  without the consent
of the bank,  including  mergers or  consolidations  and  disposition of assets,
among others.  Additionally,  the Agreements  require the Company to comply with
specific  financial  covenants,  including  covenants with respect to cash flow,
working capital and net worth.  Noncompliance with any of these covenants or the
occurrence of an event of default, if not waived,  could accelerate the maturity
of the indebtedness outstanding under the Agreements.

The Company  borrows funds under its revolving  credit lines to finance  capital
expenditures,  increases in accounts and notes  receivable and  inventories  and
decreases in bank  overdrafts  (as drafts clear),  accounts  payable and accrued
liability  obligations to the extent that such requirements exceed cash provided
by operations,  if any. The Company also uses the financing  available under its
revolving  credit lines to fund  operations  and payments on long-term debt when
necessary. The Company measures its liquidity based upon the amount of funds the
Company is able to borrow under its revolving  credit lines,  which varies based
upon operating performance and the value of collateral.

Indebtedness  outstanding  under the  working  capital and export  lines  cannot
exceed  the  value  of  eligible  collateral,  as  defined  in  the  Agreements,
consisting of accounts  receivable  and  inventories.  The working  capital line
matures on November  25, 2002.  The export line  matures on June 29,  2000.  The
capital line matures on July 31, 2000.  Interest on amounts  borrowed  under the
revolving  credit lines is payable  monthly at the bank's  floating 30 day Libor
rate plus 1.5% (6.668% at June 30,  1999).  At June 30, 1999


                                       12
<PAGE>

and March 31, 1999,  outstanding  debt under the working capital line amounts to
$6,245 and $5,185,  respectively,  and at June 30, 1999, the Company was able to
borrow up to a maximum of $10,000  under the working  capital  line based on the
value of eligible collateral.  The Company has borrowed and has outstanding debt
under the capital  line of $89 at June 30, 1999.  At June 30, 1999,  the Company
has not  used the  export  line and was able to  borrow  up to a  maximum  of $2
million under the export line based on the value of eligible collateral.

During  the  quarters  ended  June 30,  1999 and 1998,  net  proceeds  under the
Company's  working capital line and capital line  aggregated  $1,149 and $1,740,
respectively.

Principal  payments under the Company's  mortgage,  installment  and other notes
payable  during the quarters  ended June 30, 1999 and 1998  amounted to $196 and
$24,   respectively.   Outstanding   indebtedness  under  outstanding  mortgage,
installment  and other notes  payable  aggregates  $5,797 and $5,993 at June 30,
1999 and March 31, 1999, respectively.

Operating Activities.  Cash flows from operating activities for the three months
ended June 30, 1999 and 1998 are summarized as follows:

                                                             1999         1998
                                                           -------      -------

Net income (loss)                                          $  (350)     $   237
Non-cash charges and credits, net                            1,121          963
                                                           -------      -------
                                                               771        1,200
Changes in operating assets and liabilities:
Accounts and notes receivable                                  316       (1,048)
Inventories                                                    650       (4,022)
Accounts payable, accrued expenses and
  other current liabilities                                   (623)         639
Other                                                         (203)         119
                                                           -------      -------
                                                           $   911      $(3,112)
                                                           =======      ========

The Company's operating cash flow is primarily dependent upon operating results,
sales  levels and related  credit  terms  extended to  customers  and  inventory
purchases,  and the changes in operating assets and liabilities related thereto.
During  the three  months  ended June 30,  1999,  weaker  operating  performance
resulted in a decline in cash flows from operations, net of non-cash charges and
credits,  of $429, to $771 from $1,200 for the three months ended June 30, 1998.
However, during the three months ended June 30, 1999, the Company generated $140
of cash from  changes in  operating  assets and  liabilities  as compared to the
three  months  ended June 30, 1998 when the Company  used $4,312 of cash to fund
changes in operating assets and liabilities.

The Company's  operating  assets and  liabilities  are comprised  principally of
accounts and notes receivable,  inventories,  accounts payable, accrued expenses
and other current liabilities.  During the three months ended June 30, 1999, the
Company generated $316 and $650 of cash through reductions in accounts and notes
receivable  and  inventories,  respectively,  and  used  $623  of  cash  to fund
decreases in accounts payable,  accrued expenses and other current  liabilities.
In  comparison,  during the three months  ended June 30, 1998,  the Company used
$1,048 and $4,022 of cash to fund increases in accounts and notes receivable and
inventories, respectively, and generated $639 of cash from increases in accounts
payable, accrued expenses and other current liabilities.


The Company's current ratio improved to 3.2 to 1 at June 30, 1999 as compared to
2.9 to 1 at March 31, 1999.  During the three  months  ended June 30, 1999,  the
Company's current assets decreased by $909 (3%), current  liabilities  decreased
by $1,145 (11%) and working  capital  increased by $236,  to $20,929 at June 30,
1999 from  $20,693  at March 31,  1999.  Extension  of credit to  customers  and
inventory purchases


                                       13
<PAGE>

represent  the  principal  working  capital  requirements  of the  Company,  and
material  increases in accounts and notes receivable  and/or  inventories  could
have a  significant  effect  of the  Company's  liquidity.  Accounts  and  notes
receivable and  inventories  represented in the aggregate 82% and 84% of current
assets  at  June  30,  1999  and  March  31,  1999,  respectively.  The  Company
experiences  varying  accounts  receivable  collection  periods  from its  three
customer  segments,  and believes that credit losses will not have a significant
effect on future  liquidity as a  significant  portion of its accounts and notes
receivable are due from  customers with  substantial  financial  resources.  The
level of  inventory  maintained  by the  Company  is  dependent  on a number  of
factors,  including  delivery  requirements of customers,  availability and lead
time of  components  and the  ability of the  Company to  estimate  and plan the
volume of its business.

Investing  Activities.  Net cash used for investing  activities during the three
months ended June 30, 1999 and 1998  amounted to $1,165 and $393,  respectively.
The Company's  investing  activities  include  capital  expenditures  consisting
primarily  of  manufacturing  tooling  and  equipment,  computer  equipment  and
building  improvements  required to support operations and capitalized software,
including  new  product  software  development  costs.  Cash  used  for  capital
expenditures  during the three  months  ended June 30, 1999 and 1998  aggregated
$302 and $387,  respectively.  During the three  months  ended June 30, 1999 and
1998, cash used to acquire software and capitalized  software  development costs
aggregated  $863 and $6,  respectively.  The Company  has not  entered  into any
significant   commitments   for  the  purchase  of  capital  assets  other  than
manufacturing tooling in an amount of approximately $500.

Year 2000 Discussion

The Company is  continuing  its efforts to assess the impact of Year 2000 on its
business  and address Year 2000 issues.  Year 2000 issues  result from  computer
programs  designed to use two-digit date codes rather than four digits to define
the  applicable  year.  As  a  result,  there  is  a  risk  that  programs  with
time-sensitive  software may recognize a year using "00" as the year 1900 rather
than the year 2000, resulting in system miscalculations or system failures.

The Company has identified several general areas in which Year 2000 concerns may
be material if not  resolved  before  January 1, 2000.  These areas  include (1)
products and services of the Company,  (2)  management  information  systems and
other systems within the Company,  and (3) third parties that provide  materials
and services (including utilities) to the Company.

The Company  established a "Validation Test Plan" to assess Year 2000 compliance
of all products and services  currently  sold or supported by the Company.  This
test plan was designed to identify the products and services currently supported
by the Company, features of such products and services that required assessment,
and the approach  and  resources  required.  The  Validation  Test Plan was also
designed  to assess  Year 2000  compliance  of those  items in order of relative
importance to the Company.  The Company  believes that it has completed its Year
2000  compliance  testing  with respect to the products and systems it currently
sells and supports.  In addition,  the Company has completed  substantially  all
Year 2000 software modifications to such products, and the Company believes that
such products are Year 2000 compliant or Year 2000  compliant  with issues.  The
Company  continues  to modify  certain  product  software  or develop  Year 2000
compliant software for certain products,  and believes,  but cannot assure, that
the  products  the  Company  presently  sells  and  supports  will be Year  2000
compliant or Year 2000  compliant  with issues by December 31, 1999. The Company
believes that products  defined as Year 2000  compliant with issues will operate
properly  in year 2000 if  programmed  and  configured  in  accordance  with the
Company's  published  guidelines.  Based on the present  status of the Company's
compliance  testing and  remediation  activities  to date,  the Company does not
believe that it will incur material additional engineering expenses to bring the
remaining  products and systems it presently  sells and supports  into Year 2000
compliance. However, there can be no assurance that the Company's tests pursuant
to its  Validation  Test Plan have detected or will detect all instances of Year
2000 noncompliance,  that the cost of future remediation  activities will not be
material or that all  software  upgrades for all of the  Company's  products and
systems will be available by December 31, 1999.


                                       14
<PAGE>

Based  on the  Company's  compliance  testing  and  identification  of  software
modifications required to achieve Year 2000 compliance of its products, the only
products  historically  sold by the Company that will not be Year 2000 compliant
or  compliant  with  issues  are  products  the  manufacture  of which  has been
discontinued and that are no longer supported by the Company. These discontinued
products  are not Year 2000  compliant  and the Company does not intend to bring
these products into compliance,  and has so notified its customers.  The Company
does not believe that it has an obligation to bring these discontinued  products
into  compliance or an obligation to replace these products under its warranties
since those products were last sold more than five years ago.  Accordingly,  the
Company  has not  recorded  any  liability  related  to  these  products  in its
financial statements.

The Company has provided  information to its customers and others about its Year
2000  compliance  program.   The  Company's  web  site  describes  each  product
historically  supplied  by the  Company  and its  status  as  "compliant",  "not
compliant",  "compliant with issues" with an attached description of the issues,
or "compliance anticipated" with a projected release date.

The Company has  concluded  that its  internally  managed  call rating  software
should be rewritten to upgrade its features and to integrate  the software  into
the Company's new open architecture  management  software system presently under
development,  in addition to the  modifications  required to bring the  software
into Year 2000 compliance.  The upgrade of the Company's call rating software is
being  undertaken  by outside  consultants  in  conjunction  with the  Company's
personnel  at an estimated  cost of  approximately  $150,  and is expected to be
completed by no later than  December 31, 1999.  If the Company does not complete
the upgrade by December 31, 1999,  the Company would not be able to provide Year
2000  compliant  call rating  files to its  customers.  However,  such files are
available from third parties.

The risks associated with the failure of the Company's  products to be Year 2000
compliant include: (1) loss of data from or an adverse impact on the reliability
of data  generated by the Company's  products;  (2) loss of  functionality;  (3)
failure to communicate with other non-Company user applications of its customers
that may not be Year 2000 compliant;  and (4) potential  litigation by customers
with respect to products and services no longer supported.

The  Company  purchased  new  business  software  in June  1997,  and  based  on
representations  received  from  the  vendor,  the  Company  believes  that  its
management  information  system is Year 2000  compliant.  Based on the Company's
internal testing,  the Company believes that  substantially all of the Company's
related  operating  systems are also Year 2000  compliant  with the exception of
certain  items which the Company  does not  believe  are  material.  The Company
continues to assess Year 2000  compliance of its other internal  systems such as
engineering, shipping, payroll and EDI systems and is upgrading these systems as
required if  deficiencies  within these  systems are deemed to be critical.  The
costs related to such system  upgrades or acquisition of new Year 2000 compliant
software to date have not been material, but the costs to complete such upgrades
or  acquisitions  could be material.  The risks  associated with failure of such
systems to be Year 2000  compliant are primarily the increase in  administrative
related  functions and  increased  costs  associated  with such  functions.  The
Company  believes  that all  critical  internal  systems  will be  assessed  and
remediated by the end of the calendar year.

The Company has completed an inventory and tested most of its internal  computer
equipment,  including personal computers,  related servers and software for Year
2000  compliance.  Based on the  Company's  testing,  the Company plans to spend
approximately $100 to replace and upgrade such equipment and software to achieve
Year 2000 compliance.  The Company believes that the necessary  replacements and
upgrades can be completed by the end of the calendar year.

The Company has relationships  with various third parties in the ordinary course
of business.  The Company  continues to assess the  readiness of third  parties,
especially  critical suppliers and others that have material  relationships with
the Company, by sending questionnaires, evaluating responses and identifying the
risks with respect to Year 2000 plans of those third  parties.  The Company will
continue to identify the


                                       15
<PAGE>

risks  associated with third parties based on responses to those  questionnaires
and will then formulate appropriate contingency plans on a case by case basis to
mitigate  such risks.  The Company  expects to complete  its  assessment  of the
readiness  of third  parties by the end of the third  quarter of  calendar  year
1999. The effect, if any, on the Company's results of operations from failure of
these third parties to be Year 2000  compliant is not  reasonably  estimable but
could be material.

The Company has begun,  but not yet  completed,  an analysis of the  operational
problems  that  would be  reasonably  likely to result  from the  failure of the
Company and certain third parties to complete efforts  necessary to achieve Year
2000 compliance on a timely basis.  The Company's Year 2000 efforts to date have
been undertaken largely with its existing engineering and information technology
personnel.  The Company does not  separately  track the costs  incurred for such
efforts and such costs are principally the related  compensation costs for those
personnel.

The Company presently has no contingency plans for Year 2000 compliance problems
that  might  arise,  but will  develop  such  contingency  plans as the  Company
identifies situations in which Year 2000 compliance could be a problem. However,
there can be no assurance that any contingency  plan will be timely or effective
to avoid a material disruption of the Company's operations.

New Accounting Pronouncements

In June 1998,  the  Financial  Accounting  Standards  Board issued  Statement of
Financial Accounting  Standards No. 133 ("SFAS 133"),  Accounting for Derivative
Instruments and Hedging Activities,  which establishes  standards for accounting
of derivative  instruments including certain derivative  instruments embedded in
other  contracts,  and  hedging  activities.  SFAS 133 is  effective  for fiscal
quarters of all fiscal years  beginning  after June 15, 1999.  SFAS 133 requires
entities to  recognize  derivative  instruments  as assets and  liabilities  and
measure them at fair value,  and to match the timing of gain or loss recognition
on hedging  instruments with the recognition of changes in the fair value of the
hedged  asset or  liability  that are  attributable  to the  hedged  risk or the
earnings  effect  of the  hedged  forecasted  transaction.  Management  does not
believe  that the  adoption  of SFAS 133 will have a  significant  impact on the
Company's consolidated financial statements.

During the three months ended June 30, 1999,  the Company  adopted  Statement of
Position 98-1,  "Accounting for Costs of Computer Software Developed or Obtained
for  Internal  Use" ("SOP 98-1")  issued by the American  Institute of Certified
Public  Accountants (the "AICPA").  SOP 98-1 provides guidance on accounting for
the costs of computer  software  developed  or obtained for internal use and new
cost recognition  principles and identifies the  characteristics of internal use
software.  The  adoption  of SOP  98-1  did not have a  material  impact  on the
Company's results of operations, financial position or cash flows.

Item 3. Quantitative and Qualitative Disclosures About Market Risks

The are no  material  changes  with  regards  to  quantitative  and  qualitative
disclosures  about  market  risks  from that set forth in the  Company's  Annual
Report on Form 10-K for the fiscal year ended March 31, 1999.


                                       16
<PAGE>

PART II - OTHER INFORMATION

Item 1.  Legal Proceedings

Nogah Bethlahmy, et al. plaintiffs v. Randy S. Kuhlmann, et al. defendants.  San
Diego Superior Court Case No. 691635.

As  previously  reported,  this  putative  class action was filed in 1995 in the
Superior  Court of the State of California  for the County of San Diego alleging
that Amtel Communications, Inc. ("Amtel"), a former customer of the Company that
filed for  bankruptcy,  conspired with its own officers and  professionals,  and
with various telephone suppliers (including the Company) to defraud investors in
Amtel by operating a Ponzi scheme.  See Item 3, Legal  Proceedings  of Part I of
the  Company's  Form 10-KSB for the fiscal year ended March 31, 1996 and Item 1,
Legal  Proceedings  of Part II of the Company's  Form 10-Q for the quarter ended
September 30, 1996.

On September 28, 1998, the Company's  Motion for Summary Judgment was granted by
the Court and the Court dismissed the Company from the class action. On December
11, 1998,  the plaintiffs  appealed the Court's  decision to grant the Company's
Motion for Summary  Judgment and the appeal is proceeding.  The Company disputes
liability  and intends to defend this matter  vigorously,  although  the Company
cannot predict the ultimate outcome of this litigation.

                                       17
<PAGE>

Item 6. Exhibits and Reports on Form 8-K


    (a) Exhibits:

        The following exhibits are filed herewith as part of this report:

        Exhibit
          No.                   Description of Exhibit
        -------                 ----------------------

        10.1                    Employment  Agreement between Elcotel,  Inc. and
                                C. Shelton James effective as of July 20, 1999.

        10.2                    Retirement  Agreement between Elcotel,  Inc. and
                                Tracey L. Gray effective as of June 11, 1999.

        10.3                    Business Loan Agreement  between  Elcotel,  Inc.
                                and NationsBank, N.A. dated June 29, 1999.

        10.4                    Commercial  Security  Agreement between Elcotel,
                                Inc. and NationsBank, N.A. dated June 29, 1999.

        10.5                    Promissory  Note  between   Elcotel,   Inc.  and
                                NationsBank, N.A. dated June 29, 1999.

        10.6                    Export-Import  Bank of the United States Working
                                Capital  Guarantee  Program  Borrower  Agreement
                                between  Elcotel,  Inc.  and  NationsBank,  N.A.
                                dated June 29, 1999.

        27                      Financial Data Schedule (Edgar Filing only)

    (b) Reports on Form 8-K:

        During the quarter  ended June 30,  1999,  the Company  filed a Form 8-K
        Current  Report dated May 26, 1999 that reported (i) the  termination of
        negotiations   concerning  a  possible  business   combination  and  the
        intention of the Company's  President and Chief Executive to retire; and
        (ii) the adoption of a Stockholder Rights Plan.


                                       18
<PAGE>

                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                                         Elcotel, Inc.
                                         -------------
                                         (Registrant)


Date: August 12, 1999                    By: /s/ William H. Thompson
                                         ---------------------------
                                         William H. Thompson
                                         Senior Vice President, Administration
                                         and Finance (Principal Financial
                                         Officer)


                                         By: /s/ Scott M. Klein
                                         ----------------------
                                         Scott M. Klein
                                         Controller (Principal Accounting
                                         Officer)

                                       19
<PAGE>


                                INDEX TO EXHIBITS


Exhibit
  No.           Description of Exhibit
- -------         ----------------------
 10.1           Employment Agreement between Elcotel,  Inc. and C. Shelton James
                effective as of July 20, 1999.

 10.2           Retirement  Agreement  between Elcotel,  Inc. and Tracey L. Gray
                effective as of June 11, 1999.

 10.3           Business Loan Agreement  between Elcotel,  Inc. and NationsBank,
                N.A. dated June 29, 1999.

 10.4           Commercial   Security   Agreement  between  Elcotel,   Inc.  and
                NationsBank, N.A. dated June 29, 1999.

 10.5           Promissory  Note between  Elcotel,  Inc. and  NationsBank,  N.A.
                dated June 29, 1999.

 10.6           Export-Import   Bank  of  the  United  States  Working   Capital
                Guarantee Program Borrower  Agreement between Elcotel,  Inc. and
                NationsBank, N.A. dated June 29, 1999.

  27            Financial Data Schedule (Edgar Filing only)


EXHIBIT 10.1

                                  ELCOTEL, INC.

                    Employment Agreement of C. Shelton James

     This Employment  Agreement  (this  "Agreement") is effective as of the 10th
day of June,  1999 by and between  Elcotel,  Inc. (the "Company") and C. Shelton
James ("Employee") upon the following terms and conditions:

     1. Term:

          (a) Commencement  Date: This Agreement shall commence on June 10, 1999
     and  supersedes  and  replaces in its  entirety  the  Amended and  Restated
     Employment  Agreement  dated  October  20,  1998  between  the  Company and
     Employee.

          (b)  Termination  Date:  Unless sooner  terminated as provided in this
     Agreement,  this  Agreement  shall  terminate  on  December  10,  1999 (the
     "Initial  Termination  Date").  The Company shall have the option to extend
     the  termination  date to a date that is not  earlier  than 30 days and not
     later  than 60 days  after the  Initial  Termination  Date  (the  "Extended
     Termination  Date").  The Company shall  exercise such option by giving the
     Employee at least 45 days written  notice prior to the Initial  Termination
     Date  specifying  the number of days (between 30 days and 60 days) that the
     termination date is extended.

     2.  Employment.  Employee  shall be  employed  by the Company as the acting
President,  the acting  Chief  Executive  Officer  and  Chairman of the Board of
Directors of the Company.  Employee shall devote  substantially  all of his time
during normal  business hours to the business of the Company;  provided that the
Employee  may  continue to serve as a director  of CSPI,  DRS  Technologies,  SK
Technologies, Inc., Concurrent Computer Corporation,  Cyberguard Corporation and
TechniSource Inc. and as the President and a Director of Fundamental  Management
Corporation.   Employee  shall  provide  services  pursuant  to  this  Agreement
principally from the Company's executive offices in Sarasota,  Florida,  subject
to travel required in connection with his performance of such services. Employee
shall serve as the acting  President and acting Chief  Executive  Officer of the
Company while the Company searches for an individual to serve in those positions
on a permanent  (rather than interim) basis. If the Company appoints a permanent
President or Chief Executive Officer during the term of this Agreement, Employee
shall assist in the transition of management  responsibilities to such permanent
President or Chief Executive Officer.

     3. Salary:  During the term of this Agreement,  the salary paid to

<PAGE>

Employee shall be Two Hundred Fifty Thousand Dollars  ($250,000.00) on an annual
basis.

     4.  Benefits:  Employee  shall be entitled to the same benefits as are made
available to the  Company's  other senior  executives  and on the same terms and
conditions as such executives (the "Benefits").  Employee shall also be entitled
to a $2,000 per month non-accountable expense allowance ("Expense Allowance").

     5. Bonuses:  Employee  shall be entitled to receive such bonus,  if any, as
the board of directors of the Company or the Compensation Committee of the board
determines (the "Bonus").

     6. Stock Options:

          (a) Employee shall be granted  additional stock options to purchase an
     aggregate of 76,750  shares of the Company's  common stock  pursuant to the
     Company's  1991 Stock Option Plan (the  "Options").  The Options shall have
     such exercise  prices and such  expiration  dates as set forth on Exhibit A
     attached hereto and made a part hereof.  The Options shall become initially
     exercisable as follows:  12,791 shares on each of July 10, 1999, August 10,
     1999, September 10, 1999, October 10, 1999 and November 10, 1999 and 12,795
     shares on December 10, 1999.  The Options shall be incentive  stock options
     to the maximum extent permitted by law and otherwise  nonqualified options.
     Employee shall retain all options previously granted and unexercised.

          (b) All of Employee's  stock options shall  immediately  vest in their
     entirety  in the  event of a Change  of  Control  (as  defined  below).  In
     addition,  in the  event of a  termination  by the  Company  of  Employee's
     employment (including  termination pursuant to Section 1(b)) other than for
     Cause (in accordance with Section 9(a) of this Agreement) or upon the death
     or  disability  of  Employee  (in  accordance  with  Section  9(d)  of this
     Agreement),  all of Employee's vested employee stock options shall continue
     in effect for 30 days after the effective date of such termination at which
     time they shall  terminate,  except that (i) for all options  granted on or
     after the date of this Agreement  (including the Options) and for all other
     existing options that can be amended without  increasing the exercise price
     in order to maintain  incentive  stock option status for federal income tax
     purposes,  shall continue in effect until the termination of such option in
     accordance  with its terms absent any  termination of employment,  and (ii)
     for all options to which (i) does not apply, shall, if not exercised within
     such 30 day period, be automatically extended until the termination of such
     option in accordance  with its terms absent any  termination of employment.
     In the event of a termination  by the Company of Employee's  employment for
     Cause  (in  accordance  with  Section  9(a)  of  this  Agreement),  all  of


                                       2
<PAGE>

Employee's  outstanding  employee  stock  options  shall  immediately  lapse and
terminate.

     (c) The  occurrence  of any one or more of the  following  events  shall be
deemed to be a "Change of Control":

          (i) If any transaction occurs whereby  substantially all of the assets
     of the Company are transferred, exchanged or sold to a non-affiliated third
     party other than in the ordinary course of business;

          (ii) If a merger or consolidation involving the Company occurs and the
     stockholders of the Company immediately before such merger or consolidation
     do not own immediately  after such merger or  consolidation  at least fifty
     percent (50%) of the  outstanding  common stock of the surviving  entity or
     the entity into which the common stock of the Company is converted; or

          (iii) If any person (including,  without  limitation,  any individual,
     partnership or corporation),  other than Fundamental Management Corporation
     and its affiliates or other than Wexford Management LLC and its affiliates,
     becomes the owner, directly or indirectly,  of securities of the Company or
     its successor (or a parent company thereof) representing  thirty-five (35%)
     or more of the combined  voting power of the  Company's or its  successor's
     (or a parent's, as the case may be) securities then outstanding.

     7. Business  Expenses:  Employee shall be reimbursed  (in  accordance  with
Company policy from time to time in effect) for all reasonable business expenses
incurred by him in the performance of his duties.

     8.  Indemnification:  Employee  shall be  indemnified  by the Company  with
respect to claims made against him as a director, officer and/or employee of the
Company and as a director,  officer  and/or  employee of any  subsidiary  of the
Company  to the  fullest  extent  permitted  by  the  Company's  certificate  of
incorporation, by-laws and the General Corporation Law of the State of Delaware.

     9. Termination By the Company:  Employee's  employment may be terminated by
the Company only as provided below:

          (a) For  Cause:  For Cause (as  defined  below) by  written  notice to
     Employee  and payment to him of salary  accrued,  but not paid  through the
     date of termination; provided however -


                                       3
<PAGE>

               (i) If the  nature  of such  Cause  involves  dishonesty,  fraud,
          serious  moral  turpitude or a material  violation  of any  applicable
          laws,  such  termination  shall be  effective  upon the giving of such
          notice.

               (ii) If the  nature of such Cause  does not  involve  dishonesty,
          fraud,  serious  moral  turpitude  or  a  material  violation  of  any
          applicable  laws,  such  termination   shall  be  effective  upon  the
          expiration  of  fifteen  (15) days  after the  giving of such  notice,
          unless within such fifteen-day  period Employee has cured the basis of
          such Cause.

          (b)  Without   Cause:   Without  Cause  by  prior  written  notice  of
     termination given to Employee and by compliance with the following:

               (i) The Company shall pay to Employee his salary and provide,  at
          the Company's expense,  the Benefits  (excluding  participation in the
          Company's  401(k) plan and any other  benefits to which COBRA does not
          apply) and the Expense  Allowance  through the end of the term of this
          Agreement (i.e., the Initial Termination Date or Extended  Termination
          Date depending on when the notice of termination is given) and pay the
          Employee  Severance Pay (as defined below)  beginning on the one month
          anniversary of the last payment of salary to Employee pursuant to this
          Agreement at the end of the term of this Agreement.

               (ii) If without Employee's written consent,  Employee is required
          to perform his duties (other than for normal travel,  consistent  with
          performance  of his services  hereunder)  from a  geographic  location
          other  than  the  area  consisting  of  Sarasota,   Florida,  and  its
          surrounding  counties,  such requirement may, at Employee's  option by
          notice given to the Company  within ninety (90) days after the date of
          such requirement,  be treated by him as a notice of termination of his
          employment  by the Company  without  Cause.  A reduction in Employee's
          responsibilities  or a change  in title  as a  result  of the  Company
          appointing another individual to serve as President or Chief Executive
          Officer  shall  not  be  deemed  a  breach  of  this  Agreement  or  a
          termination of his employment by the Company without Cause.

          (c) Non-renewal: If this Agreement terminates pursuant to Section 1(b)
     because the Company  does not extend the Initial  Termination  Date of this
     Agreement or the parties do not agree to extend the  Employee's  employment
     beyond  the  Extended  Termination  Date,  then the  Company  shall pay the
     Employee  severance pay ("Severance  Pay") equal to three months of salary,
     payable in three  equal  monthly  installments  beginning  on the one month
     anniversary of the termination of employment.


                                       4

<PAGE>

     (d) Death or Permanent  Disability:  Upon the death or permanent disability
of  Employee,  but only after  providing  him with  salary  accrued  through the
effective date of death or disability.

     (e)  Definition  of "Cause":  "Cause" for  purposes of  termination  by the
Company  shall be defined as (i) any act or acts by  Employee of  dishonesty  or
fraud or that constitute  serious moral turpitude or a material violation of any
applicable laws relating to insider trading or other securities law matters;  or
(ii)  misconduct  of a material  nature that  Employee knew or should have known
would be  materially  detrimental  to the Company or its  business or a material
breach by Employee of this Agreement.

     10. Termination By Employee:

     (a) Employee may terminate his employment under this Agreement by reason of
a breach hereof by the Company on twenty (20) days prior  written  notice to the
Company, if such breach is not cured within such twenty day period.

     (b) Employee may also  terminate  his  employment  under this  Agreement by
giving the Company at least sixty (60) days prior written notice of termination.

     11. Proprietary  Information.  Unless otherwise expressly agreed by Company
in writing, any inventions, ideas, reports, discoveries,  developments, designs,
improvements, inventions, formulas, processes, techniques, "know-how," data, and
other creative ideas  concerning the manufacture,  design,  marketing or sale of
pay phones (all of the  foregoing  to be hereafter  referred to as  "Proprietary
Information"),  whether or not  patentable  or  registrable  under  copyright or
similar statutes, hereinafter generated by Employee either alone or jointly with
others in the course of his employment hereunder with Company relating or useful
to the  manufacture,  design,  marketing  or sale of pay phones by the  Company,
shall be the sole property of Company.  Employee  hereby  assigns to Company any
rights which he may acquire or develop in such Proprietary Information. Employee
shall cooperate with Company in patenting or copyrighting  any such  Proprietary
Information,  shall  execute any  documents  tendered by Company to evidence its
ownership  thereof,  and shall cooperate with Company in defending and enforcing
its rights  therein.  Employee's  obligations  under  this  Section 11 to assist
Company in obtaining and  enforcing  patents,  copyrights,  and other rights and
protections  relating to such  Proprietary  Information in any and all countries
shall  continue  beyond the  termination  of his  employment.  Company agrees to
compensate  Employee at a reasonable rate for time actually spent by Employee at


                                       5
<PAGE>

Company's request on such assistance after termination of Employee's  employment
with  Company.  If  Company  is  unable,  after  reasonable  effort,  to  secure
Employee's  signature  on any  document  or  documents  needed  to apply  for or
prosecute  any  patent,  copyright,  or right  or  protection  relating  to such
Proprietary  Information,  whether because of the Employee's  physical or mental
incapacity  or for any other  reason  whatsoever,  Employee  hereby  irrevocably
designates and appoints  Company and its duly authorized  officers and agents as
Employee's agent and  attorney-in-fact,  to act for and on his behalf to execute
and file any such  application  or  applications  and to do all  other  lawfully
permitted acts to further the prosecution  and issuance of patents,  copyrights,
or  similar  protections  thereon  with the same  legal  force and  effect as if
executed by Employee.

     12. Covenants Not To Disclose Confidential Information.

     (a)  Employee  agrees  that he will  not at any time or  place  during  his
employment or for three years after  termination of such employment  directly or
indirectly  disclose  to any person or firm other than  Company or make,  use or
sell any records, ideas, files, drawings,  documents,  improvements,  equipment,
customer  lists,   sales  and  marketing   techniques  and  devices,   formulas,
specifications,  research, investigations,  developments,  inventions, processes
and data, and without  limiting the  generality of the  foregoing,  anything not
within the public domain  (ideas in the process of being  disclosed to customers
shall not be considered in the public domain),  belonging to Company, whether or
not patentable or  copyrightable,  other than for the sole and exclusive benefit
of Company,  without the prior written consent of Company.  Employee agrees that
both  during the  course of his  employment  with  Company  and for three  years
thereafter he will keep  confidential  from persons not associated  with Company
any and all Proprietary  Information,  special techniques,  and trade secrets of
Company. Upon termination of his employment for any reason whatsoever,  Employee
agrees to return to Company any  property  belonging  to it,  including  but not
limited to any and all records, notes, drawings, specifications,  programs, data
and other materials,  and copies thereof,  pertaining to Company's  business and
generated  or received by Employee in the course of his  employment  duties with
Company.

     (b)  Employee  agrees  that  during the course of his  employment  with the
Company  and the  Restricted  Period  (as  defined  in  Section  13) he will not
directly or  indirectly  entice or hire away or in any other manner  persuade an
employee, consultant, dealer or customer of Company to discontinue that person's
or firm's relationship with or to Company as an employee,  consultant, dealer or
customer, as the case may be.

     (c) Employee  agrees that he will not,  during the course of


                                       6
<PAGE>

his employment with the Company and the Restricted Period (as defined in Section
13), engage in any employment or business  activity in which it might reasonably
be  expected  that  confidential  Proprietary  Information  or trade  secrets of
Company  obtained  by the  Employee  during  the course of his  employment  with
Company would be utilized.

     (d) The  Employee  recognizes  and agrees that his  violation  of any terms
contained  in  paragraphs  (a),  (b),  or (c) of  this  Section  12  will  cause
irreparable  damage to  Company,  the  amount  of which  will be  impossible  to
estimate or determine.  Therefore, Employee further agrees that Company shall be
entitled,  as a matter of course, to an injunction  restraining any violation or
further violation of any such covenant or covenants by Employee,  his employees,
partners, agents or associates, such right to an injunction to be cumulative and
in addition to any other  remedies,  at law or  otherwise,  which  Company might
have.  Company  hereby  waives  any right to require a bond in  connection  with
obtaining such an injunction.  Employee further agrees that his violation of any
of the terms of paragraphs (a), (b), or (c) of this Section 12 during the course
of his  employment  with Company  shall be a cause for his  termination  without
notice of any rights of the Employee under this Agreement.  Such covenants shall
be severable,  and if the same be held invalid by reason of length of time, area
covered,  or activity  covered,  or any or all of them,  shall be reduced to the
extent necessary to cure such invalidity.

     13. Covenant Not To Compete  Unreasonably  With Company.  Employee  further
covenants and agrees that:

     (a) During the course of his  employment  with  Company and the  Restricted
Period,  Employee  shall not undertake any  employment or financial  involvement
with, or assistance of, any person, firm, association,  partnership, corporation
or enterprise which is engaged in the manufacture,  design, marketing or sale of
pay  phones or in any other  business  in which the  Company  is  engaged or has
current plans to engage as of the date of termination of employment. "Restricted
Period"  shall  mean one year  following  the later of (i)  termination  of this
Agreement  and (ii) the last date on which  Employee  is  entitled  to salary or
severance payments pursuant to this Agreement.

     (b)  Employee  recognizes  and  agrees  that  his  violation  of any  terms
contained in paragraph (a) of this Section 13 will cause  irreparable  damage to
Company  the  amount of which  will be  impossible  to  estimate  or  determine.
Therefore,  Employee further agrees that Company shall be entitled,  as a matter
of course,  to an injunction  restraining any violation or further  violation of
any such covenant or covenants by Employee, his employees,  partners,  agents or
associates, such right to an injunction to be cumulative and in addition


                                       7
<PAGE>

to any other remedies,  at law or otherwise,  which Company might have.  Company
hereby waives any right to require a bond in connection  with  obtaining such an
injunction.  Employee  further  agrees that his violation of any of the terms of
paragraph  (a) of this  Section  13 during  the  course of his  employment  with
Company  shall be a cause for his  termination  without  notice of any rights of
Employee under this  Agreement.  Such covenants  shall be severable,  and if the
same be held  invalid by reason of length of time,  area  covered,  or  activity
covered, or any or all of them, shall be reduced to the extent necessary to cure
such invalidity.

     14.  Notices:  Notices that are required or  permitted  hereunder  shall be
given by hand  delivery,  by delivery to a courier  service  providing  next day
delivery  and  proof  of  receipt,  or  by  facsimile  transmission  (except  to
Employee), as follows:

                  If to the Company at:        Elcotel, Inc.
                                               6428 Parkland Drive
                                               Sarasota, FL  34243
                                               Attn: Chief Financial Officer
                                               Facsimile:  941-751-4716

                  If to Employee,  to his most recent residence address shown on
                  the books of the Company.

Either  party may change the address as to which  notices to that party shall be
given by giving notice in the manner provided herein.

     15. Proration:  To the extent that proration is not otherwise  provided for
in this Agreement, all amounts payable to Employee under this Agreement shall be
deemed earned on a daily basis and shall be prorated based on a 365-day year.


                                       8
<PAGE>

          16. Entire Agreement, etc.:

          (a) This Agreement  contains the entire  understanding  of the parties
     with respect to the subject matter  hereof;  shall not be amended except by
     written  agreement of the parties signed by each of them;  shall be binding
     upon and inure to the benefit of the parties and their  successors,  heirs,
     personal representatives and assigns; shall supersede and replace all prior
     employment  agreements  between  the  parties,  including  the  Amended and
     Restated  Employment  Agreement dated October 20, 1998; and may be executed
     in one or more  counterparts  each of which  shall be  deemed  an  original
     hereof,  but all of which shall  constitute but one and the same agreement;
     and shall not be  assigned by a party  without  the written  consent of the
     other party and any attempted assignment without such consent shall be null
     and void.

          (b) No representation,  affirmation of fact, course of prior dealings,
     promise or condition in connection  herewith not incorporated  herein shall
     be binding on the parties.

          (c) The failure by either party to insist upon strict  compliance with
     any term, covenant or condition, or to exercise any right, contained herein
     shall not be deemed a waiver of such term,  covenant,  condition  or right;
     and no waiver or relinquishment of any term,  covenant,  condition or right
     at any one or more times shall be deemed a waiver or relinquishment thereof
     at any other time or times.  No waiver of any term or  condition  contained
     herein shall be binding upon the parties  unless made in writing and signed
     by the party to be bound thereby.

          (d) The captions of the sections herein are for  convenience  only and
     shall not be used to construe or interpret this Agreement.

          (e) This Agreement  shall be governed by and construed and enforced in
     accordance  with the laws of the State of  Florida  (without  regard to the
     principles of conflicts of law) applicable to a contract executed and to be
     performed in such state.

          (f) The parties agree to submit any  controversy,  claim or dispute of
     whatever nature arising between them,  including without limitation,  those
     arising  out  of  or  relating  to  this  Agreement  or  the  construction,
     interpretation,   performance,   breach,  termination,   enforceability  or
     validity of this Agreement or the arbitration  provisions contained in this
     Agreement,  for  determination  solely by  binding  arbitration,  in Tampa,
     Florida by one  arbitrator in accordance  with the  Commercial  Arbitration
     Rules of the American  Arbitration  Association.  The arbitrator shall base
     his or her award or  decision on  applicable  law and  judicial  precedent,
     shall  include  in  such  award  or  decision  the  findings  of


                                       9
<PAGE>

fact and  conclusions of law upon which the award or decision is based and shall
not grant any relief or remedy  that a court  could not grant  under  applicable
law. The parties agree to be conclusively bound by the award or decision of such
arbitrator.  Judgment on the award or decision rendered by the arbitrator may be
entered in any court having jurisdiction thereof.

     (g) The  arbitrator's  award or decision shall also include a determination
as to the  allocation  between  the  parties  of the  payment  of the  costs and
expenses  of  the  arbitration   (including,   without   limitation,   fees  and
disbursements  of counsel) on the basis that the  prevailing  party's  costs and
expenses shall be paid by the non-prevailing party.

     (h)  Employee  and the  Company  each  hereby  waive any and all  rights to
request or receive  punitive damages in connection with any action or proceeding
related to the subject matter of this Agreement.

     (i)  Employee  and the Company each hereby waive all right to trial by jury
in any  action  or  proceeding  to  enforce  or defend  any  rights  under  this
Agreement.


     IN WITNESS WHEREOF,  the parties have executed and delivered this Agreement
as of the date first set forth above.

EMPLOYEE:                                   ELCOTEL, INC.

/s/ C. Shelton James                        By:  /s/ William H. Thompson
- ---------------------------                    ---------------------------------
C. Shelton James                                William H. Thompson
                                                         Senior Vice President



                                       10
<PAGE>

                                    Exhibit A

                                     Options

   Number of Shares
     Purchasable                   Exercise Price           Expiration Date
     -----------                   --------------           ---------------
       6,250                          $6.1875                  2/20/2001

      20,500                           6.0000                  5/22/2002

      50,000                           4.5625                  7/13/2003

                                       11



EXHIBIT 10.2

                              RETIREMENT AGREEMENT


      THIS  RETIREMENT  AGREEMENT  is  effective  as of June  11,  1999  between
ELCOTEL,  INC.,  a  Delaware  corporation  (the  "Company"),  and TRACEY L. GRAY
("Gray").

      Background.  Gray is the  President  and Chief  Executive  Officer  of the
Company.  Gray and the Company are parties to an Amended and Restated Employment
Agreement  dated as of  October  20,  1998 (the  "Employment  Agreement").  Gray
desires to retire and the parties  desire to set forth the terms and  conditions
of Gray's retirement.

      NOW, THEREFORE, in consideration of the foregoing and the mutual covenants
and agreements  contained  herein,  the parties hereto,  intending to be legally
bound hereby, agree as follows:

      1. Retirement of Gray. Effective on Friday, June 11, 1999 (the "Retirement
Date"):  (i) Gray shall retire as the President and Chief Executive  Officer and
as an employee of the Company and shall retire as an officer and employee of all
subsidiaries of the Company,  and (ii) the Employment  Agreement shall terminate
and be of no further force or effect,  other than the provisions of Sections 11,
12 and 13 of  the  Employment  Agreement  which  shall  continue  in  effect  in
accordance  with the terms of the  Employment  Agreement.  Gray has  elected  to
retire and is doing so freely and  voluntarily.  Gray  shall be  reimbursed  (in
accordance with Company policy) for all reasonable business expenses incurred by
him on behalf of the Company  prior to the  Retirement  Date.  The parties agree
that Gray's  termination of employment  pursuant to this Agreement  shall not be
deemed  a  termination  by the  Company  or a  termination  by  Gray  under  the
Employment Agreement.

      2.  Consulting  Period.  Commencing on June 14, 1999 and continuing  until
July 14, 1999, unless extended to a date not later than August 13, 1999 pursuant
to notice from the Acting  President and Chief Executive  Officer of the Company
(the "Consulting Period"), Gray shall act as a consultant to the Company and its
subsidiaries to assist the Company in transferring  management  responsibilities
following  Gray's  retirement,  and to perform  such other  duties as the Acting
President and Chief  Executive  Officer of the Company may  reasonably  request.
During  the  Consulting  Period,  the  Company  shall pay Gray  compensation  of
$3,846.15  per week (pro  rated for  periods  of less than one week)  during the
Consulting  Period. Mr. Gray shall also be entitled during the Consulting Period
to the same medical and dental  insurance and other fringe  benefits to which he
was  entitled  pursuant to the  Employment  Agreement  immediately  prior to the
Retirement  Date,  to the  extent  he  qualifies  for such  benefits  under  the
applicable plan, including without limitation,  an automobile allowance,  and on
the same terms and conditions.  Notwithstanding the foregoing, Gray shall not be
entitled  during the Consulting  Period to  reimbursement  for temporary  living
expenses,  any grant of  employee  stock  options,  or any  bonuses.  During the
Consulting  Period,  Gray shall be reimbursed (in accordance with Company policy
from time to time in effect) for all reasonable  business  expenses  incurred by
him in the performance of his duties.

<PAGE>

      3. Post Consulting  Compensation.  For a period of two years after the end
of the Consulting Period (the "Post Consulting  Period"),  the Company shall pay
Gray  compensation at an annual rate of $75,000,  payable in equal  installments
(52  installments of $2,884.62  each) every two weeks. In addition,  the Company
shall pay,  during the Post  Consulting  Period,  the cost of medical  insurance
under  COBRA  covering  Gray  or,  at  Gray's  option  or if  such  coverage  is
unavailable beyond 18 months following  termination of Gray's employment because
the Company's  insurance carrier refuses to provide such coverage,  pay Gray the
amount  which the Company  would have paid to provide  medical  insurance  under
COBRA covering Gray during such period.

      4. Stock Options.  Gray shall retain all stock options issued to him under
the  Company's  1991 Stock  Option Plan (the  "Plan")  that are vested as of the
Retirement Date (the "Options").  The Options shall remain exercisable until the
expiration  date of the Option absent such  termination  of  employment  for the
total number of shares purchasable under the Option as of the Retirement Date in
accordance  with  Paragraph  10B of the Plan.  Gray and the  Company  agree that
Paragraph 10A of the Plan does not apply to the Options.

      5. Indemnification.  Gray shall be indemnified by the Company with respect
to claims made against him as a director, officer and/or employee of the Company
and as a director,  officer and/or  employee of any subsidiary of the Company to
the fullest  extent  permitted by the Company's  certificate  of  incorporation,
by-laws and the General Corporation Law of the State of Delaware.

      6. Covenants Not To Disclose Confidential Information.

      (a)  Gray  agrees  that  he  will  not at any  time or  place  during  the
Consulting  Period and for three  years after the end of the  Consulting  Period
directly  or  indirectly  disclose  to any person or firm other than  Company or
make, use or sell any records, ideas, files, drawings, documents,  improvements,
equipment, customer lists, sales and marketing techniques and devices, formulas,
specifications,  research, investigations,  developments,  inventions, processes
and data, and without  limiting the  generality of the  foregoing,  anything not
within the public domain  (ideas in the process of being  disclosed to customers
shall not be considered in the public domain),  belonging to Company, whether or
not patentable or  copyrightable,  other than for the sole and exclusive benefit
of Company,  without  the prior  written  consent of  Company.  Gray agrees that
during  the  Consulting  Period  and for  three  years  thereafter  he will keep
confidential   from  persons  not  associated  with  the  Company  any  and  all
proprietary information,  special techniques,  and trade secrets of the Company.
Upon termination of the Consulting Period,  Gray agrees to return to the Company
any property  belonging to it, including but not limited to any and all records,
notes, drawings, specifications,  programs, data and other materials, and copies
thereof,  pertaining to the Company's business and generated or received by Gray
in the course of his consulting duties with the Company.

      (b) Gray  agrees  that,  during  the  Consulting  Period and for two years
thereafter,  he will not  directly or  indirectly  entice or hire away or in any
other manner persuade an employee,  consultant, dealer or customer of Company to
discontinue  that person's or firm's


                                       2
<PAGE>

relationship  with or to the  Company  as an  employee,  consultant,  dealer  or
customer, as the case may be.

      (c) Gray agrees that he will not, during the Consulting Period and for two
years  thereafter,  engage in any  employment  or business  activity in which it
might reasonably be expected that confidential  proprietary information or trade
secrets of the Company  obtained by Gray during the  Consulting  Period would be
utilized.

      7.  Covenant  Not To  Compete  Unreasonably  With  Company.  Gray  further
covenants and agrees that:

     (a) During the Consulting Period and for two years  thereafter,  Gray shall
not undertake any  employment or financial  involvement  with, or assistance of,
any person, firm, association,  partnership,  corporation or enterprise which is
engaged in the  manufacture,  design,  marketing or sale of pay phones or in any
other business in which the Company is engaged or has current plans to engage as
of the Retirement Date; provided that, notwithstanding the foregoing, Gray shall
be  permitted  to  engage in the  business  of owning  and  operating  pay phone
terminals through NuTel Systems.

     (b) Gray  recognizes  and  agrees  that his  violation  of the terms of any
provision  contained  in  Section 6 or 7 will  cause  irreparable  damage to the
Company  the  amount of which  will be  impossible  to  estimate  or  determine.
Therefore,  Gray further  agrees that Company shall be entitled,  as a matter of
course,  to an injunction  restraining any violation or further violation of any
such  covenant  or  covenants  by  Gray,  his  employees,  partners,  agents  or
associates,  such right to an injunction to be cumulative and in addition to any
other  remedies,  at law or otherwise,  which  Company  might have.  The Company
hereby waives any right to require a bond in connection  with  obtaining such an
injunction. Gray further agrees that his violation of the terms of any provision
contained  in Section 6 or 7 shall  permit the Company to cease  making  further
payments required under Section 2 or 3 of this Agreement.  Such provisions shall
be severable,  and if the same be held invalid by reason of length of time, area
covered,  or activity  covered,  or any or all of them,  shall be reduced to the
extent necessary to cure such invalidity.

      8. Payments. All payments to Gray under this Agreement are in lieu of, and
replace in their  entirety,  any severance  rights or payments to which Mr. Gray
would  otherwise  be entitled  under any  agreement  (including  the  Employment
Agreement)  or  Company  policy  or under  any  state or  federal  law,  rule or
regulation in effect at the date hereof.

      9.  Director.  Gray and the Company agree that Gray will continue to serve
on the Board of  Directors  of the  Company  until the next  annual  meeting  of
stockholders.  During the Consulting  Period,  Gray shall not be entitled to any
fees as a director that the Company pays to its  non-employee  directors.  After
the Consulting Period and while Gray remains a director,  Gray shall be entitled
to any fees that a  non-employee  director  receives as a member of the Board of
Directors (any annual retainer fees shall be prorated for such period).  While a
member  of the Board of  Directors,  Gray  shall be  reimbursed  for  reasonable
expenses in attending Board and Board Committee meetings. In connection with the
next annual  meeting of  stockholders,  Gray


                                       3
<PAGE>

agrees not to seek nomination as a director and, if nominated and elected,agrees
not to serve as a director.

      10. Mutual Releases.

      (a) In consideration for the payments promised in Sections 2 and 3 of this
Agreement and the other agreements of the Company contained herein,  Gray hereby
releases  and  forever  discharges  the Company and each and all of its past and
present subsidiaries, parent and related corporations,  companies and divisions,
and their past and present directors, trustees, officers, managers, supervisors,
employees, attorneys, and agents, and their predecessors, successors and assigns
(all such entities and persons  hereafter being referred to collectively in this
Agreement  as  "Releasees"),   from  any  and  all  claims,  debts,  agreements,
complaints or causes of action (hereinafter,  collectively,  "Claims"),  whether
known or unknown  that he ever had,  now has, or may have  against any or all of
the  Releasees,  for,  upon, or by reason of any cause,  matter,  thing or event
whatsoever occurring at any time up to and including the date of this Agreement.
This means  that Gray is waiving  and giving up any right he may have to sue the
Company  or any other  Releasee  on or for any  Claims  within the scope of this
Section  10(a).  The Claims within the scope of this section and covered by this
release  and waiver  include,  but are not  limited  to, (i) any Claim  based on
contract or in tort or common law;  (ii) any Claim based on or arising under any
employment laws, such as the federal Age Discrimination in Employment Act, Title
VII of the Civil  Rights Act of 1964 or the  Americans  with  Disabilities  Act;
(iii) any Claim  based on or arising  out of Gray's  employment  by the  Company
and/or  his  retirement  therefrom;   and  (iv)  any  Claims  for  compensatory,
liquidated or punitive damages,  damages for emotional distress, back pay, front
pay, attorneys' fees, expenses,  and unpaid benefits.  Gray understands that, by
signing this Agreement,  he waives all Claims he ever had or now has against the
Company and against all other Releasees that arose or may have arisen before the
date of this Agreement (including any right to a remedy or recovery in an action
that may be brought on his behalf by any government agency or other person based
on any Claims  released  herein),  but does not release or waive any claims that
may arise after the date of this  Agreement,  including  any claim for breach of
this  Agreement.  Gray further  promises  not to commence a lawsuit  against the
Company or against any other Releasee based on or asserting any Claims described
in this Section.

      (b) The Company hereby releases and forever discharges Gray, his heirs and
legal representatives from any and all Claims, whether known or unknown, that it
ever had, now has, or may have against Gray, his heirs or legal representatives,
for, upon or by reason of any cause, matter, thing or event whatsoever occurring
at any time up to and including the date of this Agreement, but the Company does
not release or waive any claims that may arise after the date of this Agreement,
including any claim for breach of this Agreement.

      11. Severability.  All provisions of this Agreement are severable,  and if
any of them is determined  to be invalid or  unenforceable  for any reason,  the
remaining  provisions and portions of this Agreement shall be unaffected thereby
and shall remain in full force to the fullest extent permitted by law.


                                       4
<PAGE>

      12. Miscellaneous.

      (a) This Agreement contains the entire understanding of the parties on the
subject matter hereof;  shall not be amended except by written  agreement of the
parties  signed by each of them;  shall be binding upon and inure to the benefit
of the  parties  and  their  successors,  heirs,  personal  representatives  and
permitted  assigns;  may be executed in one or more  counterparts  each of which
shall be deemed an original  hereof,  but all of which shall  constitute but one
and the same agreement; and shall not be assigned by a party without the written
consent of the other party.

      (b) The failure by either party to insist upon strict  compliance with any
term,  covenant or condition,  or to exercise any right,  contained herein shall
not be deemed a waiver of such term, covenant, condition or right; and no waiver
or relinquishment of any term,  covenant,  condition or right at any one or more
times  shall be deemed a waiver or  relinquishment  thereof at any other time or
times.

      (c) The captions of the sections herein are for convenience only and shall
not be used to construe or interpret this Agreement.

      (d) Notices  that are required or  permitted  hereunder  shall be given by
hand delivery,  by delivery to a courier service providing next day delivery and
proof of receipt, or by facsimile transmission (except to Gray), as follows:

                     If to the Company at:

                           Elcotel, Inc.
                           6428 Parkland Drive
                           Sarasota, FL  34243
                           Attn: Chairman of the Board
                           Facsimile: 941-751-4716

                     If to  Gray,  to his most  recent  residence
                     address on the books of the Company.

Either  party may change the address as to which  notices to that party shall be
given by giving notice in the manner provided in this section.

      (e) This Agreement shall terminate upon the death of Gray.

      (f) This  Agreement  shall be governed by and  construed  and  enforced in
accordance  with  the  laws of the  State  of  Florida  (without  regard  to the
principles  of conflicts  of law)  applicable  to a contract  executed and to be
performed in such state.


                                       5
<PAGE>

      (g) The  parties  agree to submit  any  controversy,  claim or  dispute of
whatever  nature  arising  between them,  including  without  limitation,  those
arising   out  of  or   relating  to  this   Agreement   or  the   construction,
interpretation,  performance, breach, termination, enforceability or validity of
this Agreement or the arbitration  provisions  contained in this Agreement,  for
determination solely by binding arbitration, in Tampa, Florida by one arbitrator
in accordance with the Commercial  Arbitration Rules of the American Arbitration
Association.  The  arbitrator  shall  base  his  or her  award  or  decision  on
applicable law and judicial  precedent,  shall include in such award or decision
the findings of fact and  conclusions of law upon which the award or decision is
based and shall not  grant  any  relief or remedy  that a court  could not grant
under applicable law. The parties agree to be conclusively bound by the award or
decision of such arbitrator.  Judgment on the award or decision  rendered by the
arbitrator may be entered in any court having jurisdiction thereof.

      (h) The arbitrator's  award or decision shall also include a determination
as to the  allocation  between  the  parties  of the  payment  of the  costs and
expenses  of  the  arbitration   (including,   without   limitation,   fees  and
disbursements  of counsel) on the basis that the  prevailing  party's  costs and
expenses shall be paid by the non-prevailing party.

      (i) Gray and the Company  each hereby  waive any and all rights to request
or receive punitive damages in connection with any action or proceeding  related
to the subject matter of this Agreement.

      (j) Gray and the Company  each hereby  waive all right to trial by jury in
any action or proceeding to enforce or defend any rights under this Agreement.


      13. Voluntary  Nature.  Gray  acknowledges that he has been advised of his
right to consult with an attorney  before signing this Agreement and he has been
given a period of at least  twenty-one  (21)  days to  consider  this  Agreement
before  signing it. Gray also  represents  that he has read this  Agreement  and
understands  it, that he is signing this  Agreement  voluntarily  and of his own
free will, without any duress or coercion, and that he has had a reasonable time
to consider this Agreement  before signing it. In deciding whether to enter into
this   Agreement,   Gray  is  not  relying  on  any   promises,   statements  or
representations other than those that are expressly set forth herein.

      14. Effectiveness. This Agreement will not become effective or enforceable
until seven (7) days after Gray  executes it. Gray may revoke this  Agreement at
any time  within that seven (7) day  period,  by sending a written  notice to C.
Shelton James at Elcotel,  Inc.,  6428 Parkland Drive,  Sarasota,  Florida 34243
[Fax:  (941)  751-4716.]  Such written  notice may be sent by mail,  fax or hand
delivery.  If a written revocation is received within that seven (7) day period,
this Agreement shall be null and void for all purposes.  If a written revocation
is not received  within that seven (7) day period,  this  Agreement will go into
effect on the first day  immediately  following the expiration of said seven (7)
day period ("Effective Date").


                                       6
<PAGE>

      IN WITNESS  WHEREOF,  the parties have executed  this  Agreement as of the
dates indicated below.


                                  THIS AGREEMENT CONTAINS A RELEASE OF CLAIMS.
                                  READ CAREFULLY BEFORE SIGNING.

                                  ELCOTEL, INC.

                                  By:   /s/ C. Shelton James             7/22/99
                                     -------------------------------------------
                                     C. Shelton James                    Date
                                     Chairman of the Board

                                  /s/ Tracey L. Gray                     7/22/99
                                  ----------------------------------------------
                                  Tracey L. Gray                         Date


                                       7


EXHIBIT 10.3
                             BUSINESS LOAN AGREEMENT

<TABLE>
<CAPTION>
- ------------------ ------------- ------------ -------------- ----------- ------------ ---------------- ------------- ---------------
<S>                <C>           <C>          <C>            <C>         <C>          <C>              <C>           <C>
   Principal       Loan Date     Maturity     Loan No.       Call        Collateral   Account          Officer       Initials
$2,000,000.00      06-29-1999    06-29-2000                  A100
- ------------------ ------------- ------------ -------------- ----------- ------------ ---------------- ------------- ---------------
</TABLE>

- --------------------------------------------------------------------------------
References  in the shaded  area are for  Lender's  use only and do not limit the
applicability of this document to any particular loan or item.
- --------------------------------------------------------------------------------

Borrower:    Elcotel, Inc.                Lender: NationsBank, N.A.
             6428 Parkland Drive                   P.O. Box 40329
             Sarasota, FL  34243                   Jacksonville, FL  32203-0329

================================================================================

THIS  BUSINESS  LOAN  AGREEMENT,   between   Elcotel,   Inc.   ("Borrower")  and
NationsBank,  N.A.  ("Lender") is made and executed on the  following  terms and
conditions.  Borrower has  received  prior  commercial  loans from Lender or has
applied  to  Lender  for  a  commercial   loan  or  loans  or  other   financial
accommodations,  including  those  which  may be  described  on any  exhibit  or
schedule   attached   to  this   Agreement.   All  such   loans  and   financial
accommodations, together with all future loans and financial accommodations from
Lender to Borrower, are referred to in this Agreement individually as the "Loan"
and  collectively  as the "Loans."  Borrow  understands  and agrees that: (a) in
granting,  renewing,  or extending any Loan,  Lender is relying upon  Borrower's
representations, warranties, and agreements, as set forth in this Agreement; (b)
the granting, renewing, or extending of any Loan by Lender at all times shall be
subject to Lender's sole judgment and  discretion;  and (c) all such Loans shall
be and shall  remain  subject  to the  following  terms and  conditions  of this
Agreement.

TERM.  This Agreement shall be effective as of June 29, 1999, and shall continue
thereafter  until all  indebtedness  of Borrower to Lender has been performed in
full and the parties terminate this Agreement in writing.

DEFINITIONS.  The following words shall have the following meanings when used in
this  Agreement.  Terms not otherwise  defined in this Agreement  shall have the
meanings attributed to such terms in the Uniform Commercial Code. All references
to dollar  amounts  shall mean amounts in lawful  money of the United  States of
America.

         Agreement.  The word "Agreement" means this Business Loan Agreement, as
         this  Business  Loan  Agreement may be amended or modified from time to
         time,  together  with  all  exhibits  and  schedules  attached  to this
         Business Loan Agreement from time to time.

         Borrower.  The word "Borrower" means Elcotel, Inc..

         CERCLA.  The  word  "CERCLA"  means  the  Comprehensive   Environmental
         Response, Compensation, and Liability Act of 1980, as amended.

         Collateral.   The  world   "Collateral"   means  and  includes  without
         limitation all property and assets granted as collateral security for a
         Loan,  whether real or personal  property,  whether granted directly or
         indirectly,  whether granted now or in the future,  and whether granted
         in  the  form  of  a  security  interest,   mortgage,  deed  of  trust,
         assignment,  pledge,  chattel mortgage,  chattel trust,  factor's lien,
         equipment trust, conditional sale, trust receipt, lien, charge, lien or
         title retention contract,  lease or consignment  intended as a security
         device,  or any other  security or lien  interest  whatsoever,  whether
         created by law, contract, or otherwise.

         ERISA. The word "ERISA" means the Employee  Retirement  Income Security
         Act of 1974,  as  amended  from  time to time and the  regulations  and
         published interpretations thereof.

         Event of Default. The words "Event of Default" mean and include without
         limitation  any of the Events of Default set forth below in the section
         titled "EVENTS OF DEFAULT."

         GAAP. The world "GAAP" means generally accepted  accounting  principles
         consistently applied.

         Grantor.  The word "Grantor" means and includes without limitation each
         and all of the persons or entities  granting a Security Interest in any
         Collateral  for the  indebtedness,  including  without  limitation  all
         Borrowers granting such a Security Interest.

         Guarantor.  The word "Guarantor" means and includes without  limitation
         each and all of the guarantors,  sureties, and accommodation parties in
         connection with any indebtedness.

         Indebtedness.  The  word  "Indebtedness"  means  and  includes  without
         limitation all Loans,  together with all other  obligations,  debts and
         liabilities of Borrower to Lender,  or any one or more of them, as well
         as all claims by Lender against  Borrower,  or any one or more of them;
         whether now existing,  contemporaneously  with or hereafter incurred or
         created and any renewals, modifications,  extensions,  substitutions or
         consolidations thereof,  voluntary or involuntary incurred,  secured or
         unsecured,  absolute or  contingent,  or  unliquidated;  determined  or
         undetermined,  whether  Borrower may be liable  individually or jointly
         with others, or primarily or secondarily,  or as guarantor,  surety, or
         otherwise;  whether  recovery upon the indebtedness may be or hereafter
         may become  barred by any  statute of  limitations;  and  whether  such
         indebtedness may be or hereafter may become otherwise unenforceable.

         Lender. The word "Lender" means  NationsBank,  N.A., its successors and
         assigns.

         Loan. The world "Loan" or "Loans" means and includes any and all loans,
         advances,   interest,   costs,  fees,   documentary  stamp  tax  and/or
         intangible  taxes,  debts,  overdraft  indebtedness,   leases,  drafts,
         letters of credit,  credit cards, and business  services from lender to
         Borrower,  whether now existing,  contemporaneously  with, or hereafter
         incurred  or  created  and  any  renewals,  modification,   extensions,
         substitutions  or  consolidations   thereof,   and  however  evidenced,
         including without  limitation those loans and financial  accommodations
         described  herein or described  on any exhibit or schedule  attached to
         this Agreement from time to time.

         Note. The word "Note" means  Borrower's  promissory  note or notes,  if
         any, evidencing Borrower's Loan obligations in favor of Lender, as well
         as any renewal,  extension,  modification,  consolidation,  substitute,
         replacement or refinancing note or notes therefor.

         Permitted  Liens.  The  words  "Permitted  Liens"  mean:  (a) liens and
         security  interests  securing  indebtedness owed by Borrower to Lender;
         (b) liens for taxes, assessments, or similar charges either not yet due
         or being contested in good faith; (c) liens of materialmen,  mechanics,
         warehousemen,  or carriers, or other like liens arising in the ordinary
         course  of  business  and  securing   obligations  which  are  not  yet
         delinquent;  (d)  purchase  money  liens  or  purchase  money  security
         interests  upon or in any property  acquired or held by Borrower in the
         ordinary course of business to secure  indebtedness  outstanding on the
         date of this

         Agreement  or  permitted  to be incurred  under the  paragraph  of this
         Agreement  titled  "Indebtedness  and  Liens";  (e) liens and  security
         interests which, as of the date of this Agreement,  have been disclosed
         to and  approved  by the  Lender in  writing;  and (f) those  liens and
         security interests which in the aggregate  constitute an immaterial and
         insignificant  monetary  amount  with  respect  to  the  net  value  of
         Borrower's assets.


<PAGE>


06-29-1999                    BUSINESS LOAN AGREEMENT                     Page 2
Loan No.                          (Continued)

================================================================================
         Related  Documents.  The  words  "Related  Documents"  mean and include
         without  limitation  all  promissory  notes,  credit  agreements,  loan
         agreements,  environmental agreements, guaranties, security agreements,
         mortgages,  deeds of  trust,  and  other  instruments,  agreements  and
         documents,  whether now or hereafter  existing,  executed in connection
         with the indebtedness.

         Security  Agreement.  The words  "Security  Agreement" mean and include
         without limitation any agreements,  promises, covenants,  arrangements,
         understandings or other agreements,  whether created by law,  contract,
         or  otherwise,  evidencing,  governing,  representing,  or  creating  a
         Security Interest.

         Security  Interest.  The words  "Security  Interest"  mean and  include
         without limitation any type of collateral security, whether in the form
         of a lien, charge, mortgage, deed of trust, assignment, pledge, chattel
         mortgage,  chattel trust,  factor's lien, equipment trust,  conditional
         sale,  trust  receipt,  lien or  title  retention  contract,  lease  or
         consignment  intended as a security  device,  or any other  security or
         lien  interest  whatsoever,   whether  created  by  law,  contract,  or
         otherwise.

         SARA.   The  word   "SARA"   means   the   Superfund   Amendments   and
         Reauthorization Act of 1986 as now or hereafter amended.

CONDITIONS  PRECEDENT TO EACH ADVANCE.  Lender's  obligation to make the initial
Loan Advance and each  subsequent  Loan Advance  under this  Agreement  shall be
subject to the fulfillment to Lender's satisfaction of all of the conditions set
forth in this Agreement and in the Related Documents.

         Loan Documents.  Borrower shall provide to Lender in form  satisfactory
         to Lender  the  following  documents  for the Loan:  (a) the Note,  (b)
         Security  Agreements  granting  to  Lender  security  interests  in the
         Collateral,  (c)  Financing  Statements  perfecting  lender's  Security
         Interests;  (d) evidence of insurance  as required  below;  and (e) any
         other  documents  required  under  this  Agreement  or by Lender or its
         counsel, including without limitation any guaranties described below.

         Borrower's  Authorization.  Borrower  shall have  provided  in form and
         substance satisfactory to Lender property certified  resolutions,  duly
         authorizing the execution and delivery of this Agreement,  the Note and
         the  Related  Documents,   and  such  other  authorizations  and  other
         documents  and  instruments  as Lender or its  counsel,  in their  sole
         discretion, may require.

         Payment of Fees and  Expenses.  Borrower  shall have paid to Lender all
         fees,  charges,  and other  expenses  which are then due and payable as
         specified in this Agreement or any Related Document.

         Representations and Warranties.  The representations and warranties set
         forth in this Agreement, in the Related Documents,  and in any document
         or  certificate  delivered to Lender under this  Agreement are true and
         correct.

         No Event of Default. There shall not exist at the time of any advance a
         condition  which  would  constitute  an Event  of  Default  under  this
         Agreement.

REPRESENTATIONS  AND WARRANTIES.  Borrower represents and warrants to Lender, as
of the  date of this  Agreement,  as of the  date of each  disbursement  of Loan
proceeds, as of the date of any renewal,  extension or modification of any Loan,
and at all times any indebtedness exists:

         Organization.  Borrower  is a  corporation  which  is  duly  organized,
         validly  existing,  and in good standing under the laws of the State of
         Delaware and is validly  existing and in good standing in all states in
         which  Borrower  is doing  business.  Borrower  has the full  power and
         authority to own its properties and to transact the businesses in which
         it is presently engaged or presently proposes to engage.  Borrower also
         is duly qualified as a foreign  corporation  and is in good standing in
         all states in which the  failure  to so  qualify  would have a material
         adverse effect on its businesses or financial condition.

         Authorization.   The  execution,  delivery,  and  performance  of  this
         Agreement  and all Related  Documents by Borrower,  to the extent to be
         executed, delivered or performed by Borrower, have been duly authorized
         by all  necessary  action by  Borrower;  do not  require the consent or
         approval of any other  person,  regulatory  authority  or  governmental
         body; and do not conflict with, result in a violation of, or constitute
         a default under (a) any provision of its articles of  incorporation  or
         organization,  or bylaws, or any agreement or other instrument  binding
         upon Borrower or (b) any law, governmental regulation, court decree, or
         order applicable to Borrower.

         Financial  Information.  Each financial  statement of Borrower and each
         information,  exhibit or report  supplied  to lender by  Borrower,  its
         agents  or  accountants  truly  and  completely   disclosed  Borrower's
         financial  condition as of the date of the statement in accordance with
         GAAP,  and  there has been no  material  adverse  change in  Borrower's
         financial or business condition or operations subsequent to the date of
         the most  recent  financial  statement  supplied to Lender and none are
         imminent or threatened. Borrower has no material contingent obligations
         except as disclosed in such financial statements. Borrower acknowledges
         and agrees that Lender is relying on all such financial  information in
         entering into, continuing, renewing or extending any Loan.

         Legal  Effect.  This  Agreement  constitutes,  and  any  instrument  or
         agreement  required  hereunder to be given by Borrower  when  delivered
         will  constitute,  legal,  valid and  binding  obligations  of Borrower
         enforceable against Borrower in accordance with their respective terms.

         Properties.  Except as  contemplated by this Agreement or as previously
         disclosed in  Borrower's  financial  statements or in writing to Lender
         and as accepted by Lender,  and except for property tax liens for taxes
         not presently due and payable,  Borrower owns and has good title to all
         of Borrower's properties free and clear of all Security Interests,  and
         has  not  executed  any  security  documents  or  financing  statements
         relating to such properties. All of Borrower's properties are titled in
         Borrower's  legal name, and Borrower has not used, or filed a financing
         statement  under,  any other name for at least the last five (5) years.
         Additionally,  Borrower and  Borrower's  real and  personal  properties
         comply   fully  with  all  laws,   ordinances,   statutes,   codes  and
         requirements of the Americans with Disabilities Act of 1990.

         Hazardous   Substances.   The  terms  "hazardous   waste,"   "hazardous
         substance,"  disposal," "release," and "threatened release," as used in
         this  Agreement,  shall  have the  same  meanings  as set  forth in the
         "CERCLA," "SARA," the Hazardous  Materials  Transportation Act, 49 U.S.
         C. Section 1801, et seq., the Resource  Conservation  and Recovery Act,
         49 U.S.C.  Section 6901, et seq., or other  applicable state or Federal
         laws,  rules, or regulations  adopted pursuant to any of the foregoing.
         Except as disclosed to an acknowledged  by lender in writing,  Borrower
         represents  and  warrants  that:  (a) During  the period of  Borrower's
         ownership,  lease or use of any  real or  personal  properties  and the
         Collateral,  there has been no use, generation,  manufacture,  storage,
         treatment,  disposal,  release or  threatened  release of any hazardous
         waste or  substance  by any  person  on,  under,  or  about  any of the
         properties. (b) Borrower has no knowledge of, or reason to believe that
         there  has  been  (i)  any  use,  generation,   manufacture,   storage,
         treatment,  disposal,  release,  or threatened release of any hazardous
         waste or  substance  by any  prior  owners or  occupants  of any of the
         properties  or  the  Collateral,  or  (ii)  any  actual  or  threatened
         litigation  or  claims  of any  kind  by any  person  relating  to such
         matters.  (c) Neither  Borrower  nor any tenant,  contractor,  agent or
         other  authorized user of any of the properties or the Collateral shall
         use, generate,  manufacture,  store, treat,  dispose of, or release any
         hazardous  waste or substance on, under, or about any of the properties
         or the  Collateral;  and  any  such  activity  shall  be  conducted  in
         compliance  with  all  applicable  federal,   state,  and  local  laws,
         regulations,  and ordinances,  including without limitation those laws,
         regulations and ordinances described above.  Borrower authorizes Lender
         and its agents to enter upon the  properties  to make such  inspections
         and tests as Lender may deem appropriate to determine compliance of the
         properties with this section of the Agreement. Any inspections or tests
         made by Lender shall be at Borrower's expense and for Lender's purposes
         only and  shall  not be  construed  to  create  any  responsibility  or
         liability on the part of Lender to Borrower or to any

<PAGE>

06-29-1999                   USINESS LOAN AGREEMENT                       Page 3
Loan No.                          (Continued)

================================================================================
         other person. The representations  and warranties  contained herein are
         based on Borrower's due diligence in  investigating  the Collateral and
         the properties for hazardous wastes and substances. Borrower hereby (a)
         releases and waives any future claims  against  Lender for indemnity or
         contribution in the event Borrower  becomes liable for cleanup or other
         costs under any such laws,  and (b) agrees to fully and  promptly  pay,
         perform,  discharge  and defend,  indemnify  and hold  harmless  Lender
         against  any  and  all  claims,  orders,  demands,  causes  of  action,
         proceedings,  judgments,  losses, liabilities,  damages, penalties, and
         expenses  which  Lender may  directly or  indirectly  sustain or suffer
         resulting  from a  breach  of this  section  of the  Agreement  or as a
         consequence of any use,  generation,  manufacture,  storage,  disposal,
         release or threatened  release occurring prior to Borrower's  ownership
         or interest in the properties or the  Collateral,  whether,  or not the
         same was or should have been known to Borrower.  The provisions of this
         section of the Agreement,  including the obligation to indemnify, shall
         survive  the  payment  of  the  indebtedness  and  the  termination  or
         expiration  of this  Agreement  and shall not be  affected  by Lender's
         acquisition  of any  interest  in any of  the  properties,  whether  by
         foreclosure or otherwise.

         Litigation   and   Claims.   No   litigation,   claim,   investigation,
         administrative proceeding or similar action (including those for unpaid
         taxes) against  Borrower is pending or  threatened,  and no other event
         has occurred which may materially adversely affect Borrower's financial
         condition  or  properties,  other  than  litigation,  claims,  or other
         events,  if any, that have been disclosed to and acknowledged by Lender
         in writing.

         Taxes. To the best of Borrower's knowledge, all tax returns and reports
         of Borrower that are or were required to be filed, have been filed, and
         all taxes, assessments and other governmental charges have been paid in
         full,  except those  presently  being or to be contested by Borrower in
         good faith in the ordinary  course of business  and for which  adequate
         reserves have been provided.

         Lien  Priority.  Unless  otherwise  previously  disclosed  to Lender in
         writing,  Borrower  has  not  entered  into  or  granted  any  Security
         Agreements,  or  permitted  the filing or  attachment  of any  Security
         Interests on or affecting any of the Collateral  directly or indirectly
         securing  repayment of Borrower's Loan and Note, that would be prior or
         that may in any way be  superior  to Lender's  Security  Interests  and
         rights in and to such Collateral.

         Binding Effect.  This Agreement,  the Note and all Security  Agreements
         directly or indirectly  securing  repayment of Borrower's Loan and Note
         are  binding  upon  Borrower  as well as  upon  Borrower's  successors,
         representatives and assigns,  and are legally enforceable in accordance
         with their respective terms.

         Permits.  Borrower  possesses and will continue to possess all permits,
         licenses,  copyrights,  trademarks,  trade  names,  patents  and rights
         thereto to conduct its business  and its business  does not conflict or
         violate any valid rights of others with respect to the foregoing.

         Commercial  Purposes.  Borrower intends to use the Loan proceeds solely
         for business or  commercial  related  purposes and will not purchase or
         carry margin stock (within the meaning of Regulations  G,T and U of the
         Board of Governors of the Federal Reserve System).

         Employee Benefit Plans. Each employee benefit plan as to which Borrower
         may have any  liability  complies  in all  material  respects  with all
         applicable  requirements of law and regulations,  and (i) no Reportable
         Event nor  Prohibited  Transaction  (as defined in ERISA) has  occurred
         with respect to any such plan, (ii) Borrower has not withdrawn from any
         such plan or  initiated  steps to do so, (iii) no steps have been taken
         to terminate any such plan, and (iv) there are no unfunded  liabilities
         other than those previously disclosed to Lender in writing.

         Location of Borrower's Offices and Records. The chief place of business
         of Borrower and the office or offices where  Borrower keeps its records
         concerning the Collateral is located at 6428 Parkland Drive,  Sarasota,
         FL 34243.

         Information.  All information heretofore or contemporaneously  herewith
         furnished  by Borrower to Lender for the  purposes of or in  connection
         with this Agreement or any transaction  contemplated hereby is, and all
         information  hereafter  furnished by or on behalf of Borrower to Lender
         will be, true and accurate in every material  respect on the date as of
         which  such  information  is  dated  or  certified;  and  none  of such
         information  is or will be incomplete by omitting to state any material
         fact necessary to make such information not misleading.

         Survival of Representations  and Warranties.  Borrower  understands and
         agrees that Lender, without independent investigation,  is relying upon
         the above  representations and warranties in extending Loan Advances to
         Borrower.  Borrower  further agrees that the foregoing  representations
         and  warranties  shall be continuing in nature and shall remain in full
         force and effect until such time as  Borrower's  Indebtedness  shall be
         paid in full, or until this Agreement shall be terminated in the manner
         provided above, whichever is the last to occur.

AFFIRMATIVE  COVENANTS.  Borrower  covenants and agrees with Lender that,  while
this Agreement is in effect, Borrower will:

         Deposit Accounts.  Maintain its primary banking accounts with Lender.

         Litigation.  Promptly  inform  Lender in  writing  of (a) all  material
         adverse  changes  in  Borrower's  financial  condition,   and  (b)  all
         litigation  and  claims  and  all  threatened   litigation  and  claims
         affecting  Borrower or any Guarantor which could materially  affect the
         financial  condition  of Borrower  or the  financial  condition  of any
         Guarantor.

         Updates.   Promptly   inform  Lender  in  writing  of  details  of  all
         litigation, legal or administrative proceedings, investigation or other
         action of similar nature,  pending or threatened  against Borrower,  at
         any time during the term of this  Agreement,  which in part or in whole
         may or will render any of the above  representations  and warranties no
         longer true,  accurate and correct in each and every respect.  Borrower
         will bring such  details to  Lender's  attention,  in  writing,  within
         thirty (30) days from the date Borrower acquires knowledge of same.

         Financial  Records.  Maintain its books and records in accordance  with
         GAAP and  permit  Lender  to  examine  and audit  Borrower's  books and
         records at all reasonable times.

         Financial Statements. Furnish Lender with, as soon as available, but in
         no event later than one hundred twenty (120) days after the end of each
         fiscal year,  Borrower's balance sheet and income statement,  statement
         of cash flow and notes to statements  for the year ended,  audited by a
         certified  public  accountant  satisfactory to Lender,  and, as soon as
         available,  but in no event  later  than forty five (45) days after the
         end of each fiscal  quarter,  Borrower's  balance  sheet and profit and
         loss statement for the period ended,  prepared and certified as correct
         to the best knowledge and belief by Borrower's chief financial  officer
         or other officer or person acceptable to Lender.  All financial reports
         required  to be  provided  under this  Agreement  shall be  prepared in
         accordance  with  GAAP and  certified  by  Borrower  as being  true and
         correct.  Provide to Lender annually for each  individual  Borrower and
         Guarantor,  if any, signed and dated personal  financial  statements on
         Lender's forms and,  immediately after filing,  the personal income tax
         return  filed  for the  past  calendar  year.  Simultaneously  with the
         financial information required herein of Borrower, the same information
         of  all  corporate  or  partnership  guarantors,  if  any,  prepare  in
         accordance with GAAP.  Promptly after the furnishing  thereof,  provide
         Lender with copies of any  statement  or report  furnished to any other
         party pursuant to the terms of any indenture,  loan, credit, or similar
         agreement and not otherwise required to be furnished to Lender pursuant
         to any other section of this  Agreement.  Promptly after the sending or
         filing  thereof,  provide  Lender with copies of all proxy  statements,
         financial   statements   and  reports  which   Borrower  sends  to  its
         stockholders, and


<PAGE>

06-29-1999                     BUSINESS LOAN AGREEMENT                    Page 4
Loan No.                           (Continued)

================================================================================
         copies of all regular,  periodic,  special reports, an all registration
         statements  which  Borrower  files  with the  Securities  and  Exchange
         Commission  or any  governmental  authority  which  may be  substituted
         therefore, or with any national securities exchange.

         Additional   Information.   Furnish  such  additional  information  and
         statements, lists of assets and liabilities,  agings of receivables and
         payables,  inventory schedules,  budgets,  forecasts,  tax returns, and
         other  reports  with  respect to  Borrower's  financial  condition  and
         business operations as Lender may request from time to time.

         Financial Covenants and Ratios. Comply with the following covenants and
         ratios:

                  Leverage  Ratio.  Maintain  a ratio  of Total  Liabilities  to
                  Tangible Net Worth of less than:

                             Period                              Ratio
                             ------                              -----
                    For each fiscal year end                  1.25 to 1.00

                  Current  Ratio.  Maintain a ratio of Current Assets to Current
                  Liabilities in excess of:

                             Period                              Ratio
                             ------                              -----
                    For each fiscal year end                  1.50 to 1.00

                  Fixed Charge Ratio. Maintain a ratio of Adjusted Net Income to
                  Fixed Charges of not less than:

                             Period                              Ratio
                             ------                              -----
                  On a rolling four quarter basis            1.30 to 1.00

         For purposes of this  Agreement and to the extent the  following  terms
         are utilized in this  Agreement,  the term  "Tangible  Net Worth" shall
         mean Borrower's total assets excluding all intangible assets determined
         in  accordance  with  GAAP  (i.e.,   goodwill,   trademarks,   patents,
         copyrights,  organizational expenses, and similar intangible items, but
         including  leaseholds  and  leasehold  improvements  at book  value) of
         Borrower  less total  Debt.  The term  "Debt"  shall be  determined  in
         accordance  with  GAAP.  The  term   "Subordinated   Debt"  shall  mean
         indebtedness  and liabilities of Borrower which have been  subordinated
         by written agreement to indebtedness owed by Borrower to Lender in form
         and substance  acceptable to Lender.  The term "Working  Capital" shall
         mean Borrower's current assets at lower of cost or current market value
         less amounts due from any officer, director,  shareholder or any entity
         related by common  control or ownership,  excluding  prepaid  expenses,
         less  Borrower's  current  liabilities.  The term "Liquid Assets" shall
         mean Borrower's cash on hand, marketable securities,  bank deposits and
         Borrower's receivables. The term "Adjusted Net Income" means net income
         after  taxes  plus  depreciation,   amortization,  lease  expense,  and
         interest  expense.  The term "Fixed Charges" mean interest expense plus
         lease  expense,  current  maturities  of  long-term  debt  and  current
         maturities  of  capital  leases.  The term "Cash  Flow"  shall mean net
         income after taxes,  and exclusive of  extraordinary  gains and income,
         plus depreciation and  amortization.  The term "Senior Debt" shall mean
         Debt less  Subordinated  Debt.  The term  "Capital  Funds"  shall  mean
         Tangible Net Worth plus  Subordinated  Debt.  Except as provided above,
         all  computations  made to determine  compliance with the  requirements
         contained in this paragraph  shall be made in accordance  with GAAP and
         certified by Borrower as being true and correct.

         Insurance.   Maintain   fire  and  other   risk   insurance,   business
         interruption,   theft,  public  liability  insurance,  and  such  other
         insurance  in such  amounts  and  covering  such  risks as are  usually
         covered by  businesses  engaged in the same or a similar  business  and
         similarly   situated   with  respect  to  Borrower's   properties   and
         operations,  in form, coverages and with insurance companies reasonably
         acceptable to Lender. Borrower, upon request of Lender, will deliver to
         Lender from time to time the policies or  certificates  of insurance in
         form satisfactory to Lender, including stipulations that coverages will
         not be cancelled or diminished without at least thirty (30) days' prior
         written  notice to Lender.  In  connection  with all policies  covering
         assets in which Lender holds or is offered a security  interest for the
         Loans,  Borrower  will  provide  Lender with such loss payable or other
         endorsements as Lender may require.

         Insurance Reports.  Furnish to Lender, upon request of Lender,  reports
         on each existing  insurance  policy showing such  information as Lender
         may reasonably request, including without limitation the following: (a)
         the name of the insurer;  (b) the risks insured;  (c) the amount of the
         policy;  (d) the  properties  insured;  (e) the then  current  property
         values  on the  basis of which  insurance  has been  obtained,  and the
         manner of determining those values;  and (f) the expiration date of the
         policy.  In addition,  upon  request of Lender  (however not more often
         than   annually),   Borrower   will  have  an   independent   appraiser
         satisfactory to Lender determine, as applicable,  the actual cash value
         or replacement cost of any Collateral. The cost of such appraisal shall
         be paid by Borrower.

         Guaranties.  Prior  to  disbursement  of  any  Loan  proceeds,  furnish
         executed guaranties of the Loans in favor of Lender, on Lender's forms,
         and in the amounts and by the guarantors named below:

             Guarantors                                           Amounts
             ----------                                           -------
             Elcotel Direct, Inc.                                 Unlimited
             Technology Service Group, Inc.                       Unlimited

         Other  Agreements.  Comply with all terms and  conditions  of all other
         agreements, whether now or hereafter existing, between Borrower and any
         other party and notify Lender  immediately in writing of any default in
         connection with any other such agreements.

         Loan Proceeds.  Use all Loan proceeds  solely for  Borrower's  business
         operations,  unless specifically consented to the contrary by Lender in
         writing.

         Taxes,  Charges  and  Liens.  Pay  and  discharge  when  due all of its
         indebtedness  and  obligations,   including   without   limitation  all
         assessments,  taxes,  governmental charges,  levies and liens, of every
         kind and nature,  imposed upon Borrower or its properties,  income,  or
         profits,  prior to the date on which  penalties  would attach,  and all
         lawful claims that,  if unpaid,  might become a lien or charge upon any
         of  Borrower's  properties,   income,  or  profits.  Provided  however,
         Borrower will not be required to pay and discharge any such assessment,
         tax,  charge,  levy,  lien or claim so long as (a) the  legality of the
         same shall be contested in good faith by appropriate  proceedings,  and
         (b) Borrower shall have established on its books adequate reserves with
         respect to such contested assessment, tax, charge, levy, lien, or claim
         in accordance with generally accepted accounting  practices.  Borrower,
         upon demand of Lender,  will  furnish to Lender  evidence of payment of
         the  assessments,  taxes,  charges,  levies,  liens and claims and will
         authorize the appropriate governmental official to deliver to Lender at
         any  time a  written  statement  of any  assessments,  taxes,  charges,
         levies,  liens and claims against  Borrower's  properties,  income,  or
         profits.


<PAGE>


06-29-1999                     BUSINESS LOAN AGREEMENT                    Page 5
Loan No.                            (Continued)

================================================================================
         Performance.  Perform  and  comply  with  all  terms,  conditions,  and
         provisions set forth in this Agreement and in the Related  Documents in
         a timely manner,  and promptly  notify Lender if Borrower learns of the
         occurrence  of any event which  constitutes  an Event of Default  under
         this Agreement or under any of the Related Documents.

         Operations. Substantially maintain its present executive and management
         personnel;  conduct its business  affairs in a  reasonable  and prudent
         manner  and in  compliance  with  all  applicable  federal,  state  and
         municipal  laws,  ordinances,  rules  and  regulations  respecting  its
         properties,  charters,  businesses and  operations,  including  without
         limitation,  compliance  with the Americans With  Disabilities  Act and
         with all minimum funding standards and other  requirements of ERISA and
         other  laws  applicable  to  Borrower's  employee  benefit  plans,  and
         continue to engage in an efficient and economical  manner in a business
         of the same general type as now  conducted  by it,  provided,  however,
         that nothing  contained in this Agreement  shall prevent  Borrower from
         discontinuing  any  part  of  Borrower's  business,  if  in  Borrower's
         opinion,  this  discontinuance is in the best interests of Borrower and
         not disadvantageous to Lender.

         Maintenance.  Maintain,  keep and  preserve  Borrower's  buildings  and
         properties and every part thereof in good repair,  working  order,  and
         condition  and from time to time make all needful  and proper  repairs,
         renewals,   replacements,   additions,   betterments  and  improvements
         thereto,  so that at all times the  efficiency  thereof  shall be fully
         preserved and maintained, ordinary wear and tear excepted.

         Inspection. Permit employees or agents of Lender at any reasonable time
         to inspect any and all  collateral for the Loan or Loans and Borrower's
         other properties and to examine or audit Borrower's books, accounts and
         records and to make copies and memoranda of Borrower's books,  accounts
         and records.  If borrower now or at any time  hereafter  maintains  any
         records (including  without  limitation  computer generated records and
         computer  software  programs for the generation of such records) in the
         possession of a third party,  Borrower,  upon request of Lender,  shall
         notify such party to permit  Lender free access to such  records at all
         reasonable  times and to provide  Lender  with copies of any records it
         may  request,  all at  Borrower's  expense,  and discuss  the  affairs,
         finances and accounts of Borrower with Lender.

         Compliance  Certificate.  Unless  waived in writing by Lender,  provide
         Lender  upon  Lender's  request a  compliance  certificate  executed by
         Borrower's  chief  financial  officer,   or  other  officer  or  person
         acceptable  to  Lender,   certifying  that  the   representations   and
         warranties  set forth in this  Agreement are true and correct as of the
         date of the certificate and further  certifying that, as of the date of
         the  certificate,  no default or Event of Default has occurred,  or has
         occurred and is continuing under this Agreement.

         Environmental  Compliance  and  Reports.  Borrower  shall comply in all
         respects with all  environmental  protection  federal,  state and local
         laws,  statutes,  regulations  and  ordinances;  not cause or permit to
         exist,  as a  result  of an  intentional  or  unintentional  action  or
         omission  on its part or on the part of any third  party,  on  property
         owned and/or  occupied by Borrower,  any  environmental  activity where
         damage  may  result  to  the  environment,  unless  such  environmental
         activity is  pursuant to and in  compliance  with the  conditions  of a
         permit issued by the appropriate  federal,  state or local governmental
         authorities;  shall furnish to Lender  promptly and in any event within
         thirty (30) days after receipt  thereof a copy of any notice,  summons,
         lien,  citation,  directive,  letter  or other  communication  from any
         governmental  agency or  instrumentality  concerning any intentional or
         unintentional  action or omission on Borrower's part in connection with
         any  environmental  activity  whether  or not  there is  damage  to the
         environment and/or other natural resources.

         Additional  Assurances.  Make,  execute  and  deliver  to  Lender  such
         promissory  notes,  mortgages,  deeds of  trust,  security  agreements,
         financing  statements,  instruments,  documents and other agreements as
         Lender or its attorneys may  reasonably  request to evidence and secure
         the Loans and to perfect all Security interests.

NEGATIVE  COVENANTS.  Borrower  covenants and agrees with Lender that while this
Agreement is in effect, Borrower shall not, without the prior written consent of
Lender:

         Indebtedness  and Liens.  (a) Except  for trade  debt  incurred  in the
         normal course of business,  and indebtedness to Lender  contemplated by
         this  Agreement,  create,  incur or assume  indebtedness  for  borrowed
         money,  except purchase money security incurred in the normal course of
         business  up to  $500,000.00.  (b) sell,  transfer,  mortgage,  assign,
         pledge,  lease,  grant  a  security  interest  in or  encumber  any  of
         Borrower's  assets,  or  (c)  sell  with  recourse  any  of  Borrower's
         accounts,  except to Lender  and  except  for  Borrower's  accounts  as
         allowed as a permitted lien.

         Continuity  of  Operations.  (a)  Engage  in  any  business  activities
         substantially  different  than  those in which  Borrower  is  presently
         engaged, (b) cease operations,  wind up, liquidate,  merge, reorganize,
         transfer,   acquire  or  consolidate  with  any  other  entity,  change
         ownership,  dissolve,  transfer or sell or acquire Collateral or assets
         out of the ordinary course of business, or (c) pay, declare, set aside,
         or allocate any  dividends  in cash or other  property,  on  Borrower's
         stock (however, if Borrower is a Subchapter S corporation, Borrower may
         make  distributions to each  shareholder  which is necessary to pay for
         any personal  income tax liability  incurred by that  shareholder  as a
         direct result of profits  generated by the Subchapter S corporation) or
         purchase  or retire any of  Borrower's  outstanding  shares or alter or
         amend Borrower's capital structure.

         Loans,  Acquisitions  and  Guaranties.  (a) Loan,  invest in or advance
         money or assets,  (b)  purchase,  create or acquire any interest in any
         other enterprise or entity,  or (c) assume,  endorse,  be liable for or
         incur any agreement or obligation as surety or guarantor.

CESSATION OF  ADVANCES.  If Lender has made any  commitment  to make any Loan to
Borrower whether under this Agreement or under any other agreement, Lender shall
have no  obligation  to make Loan  Advances or to disburse Loan proceeds if: (a)
Borrower or any Guarantor is in default under the terms of this Agreement or any
of the Related  Documents or any other  agreement that Borrower or any Guarantor
has with  Lender;  (b)  Borrower or any  Guarantor  becomes  insolvent,  files a
petition in bankruptcy or similar  proceedings,  or is adjudged a bankrupt;  (c)
there occurs a material adverse change in Borrower's financial condition, in the
financial condition of any Guarantor, or in the value of any Collateral securing
any Loan; (d) any Guarantor seeks, claims or otherwise attempts to limit, modify
or revoke such Guarantor's guaranty of the Loan or any other loan with Lender or
(e) Lender in good faith  reasonably deems itself insecure even through no Event
or Default shall have occurred.

SEMI-ANNUL AUDITS. Semi-annual audits of Borrower's collateral will be preformed
by Lender or its agent, and Borrower will be responsible for all costs incurred.
The results of said audit must be satisfactory to Lender in its sole discretion.

EXIMBANK  GUARANTEE  PROGRAM.  The loan is made in  connection  with the Working
Capital  Guarantee  Program  of the  Export-Import  Bank  of the  United  States
("Eximbank").  A condition  precedent  to the making of the loan is guarantee by
Eximbank of 90% of the principal of, and accrued interest on, the loan. The loan
shall be subject to the terms and conditions of the Master  Guarantee  Agreement
between  Eximbank and Lender  dated  October 1, 1994,  as such Master  Guarantee
Agreement shall be modified,  renewed, or amended from time to time (the "Master
Guarantee").

EXIMBANK  BORROWER  AGREEMENT.  Borrower  shall  comply  with the  terms of that
certain  Borrower  Agreement of even date  herewith,  whereby  Borrower has made
certain representations,  warranties and agreements in connection with the loan.
In the event of any conflict on a particular subject matter between the Borrower
Agreement  and this  Agreement,  the  Agreement  with the most  restrictive  and
stringent  requirement  on Borrower  with regard to such  subject  matter  shall
control.


<PAGE>

06-29-1999                 BUSINESS LOAN AGREEMENT                        Page 6
Loan No.                        (Continued)

================================================================================
ADDITIONAL  EVENTS OF  DEFAULT.  In  addition  to the Event of Default set forth
above in the  paragraph  entitled  "Events of  Default," it shall be an Event of
Default  under this  Agreement if the Master  Guarantee  shall be  terminated or
ineffective for any reason with respect to the Loan.

COMPLIANCE  WITH  OTHER  REQUIREMENTS.  Borrower  agrees to comply  with (a) any
obligations Borrower may have under Eximbank rules,  regulations and procedures,
and (b) the  procedures of Lender's  Export  Programs  Department,  as may be in
effect from time to time.

LIMITATION OF AGREEMENT TO NOTE:  Notwithstanding  anything in this Agreement to
the contrary,  the Notes, Loans and Indebtedness covered by this Agreement shall
be limited to the Note and Loan of even date (and any  renewals,  modifications,
extensions,  substitutions,  refinancings  or  consolidations  thereof)  and the
indebtedness evidenced thereby.

POTENTIAL LAIBILITY.  Borrower covenants and agrees with Lender that, while this
Agreement is in effect, Borrower will notify Lender of any existing or potential
liabilities exceeding $500,000.00.

RIGHT  OF  SETOFF.  Borrower  authorizes  Lender,  to the  extent  permitted  by
applicable  law, to charge,  withdraw or setoff all sums owing on this Agreement
against any and all the accounts set forth below in the Accounts section without
prior demand or notice to Borrower.

ACCOUNTS.  Borrower grants to Lender a contractual  possessory security interest
in, and hereby assigns, conveys, delivers,  pledges, and transfers to Lender all
of Borrower's right, title and interest in and to, Borrower's deposits, accounts
(whether  checking,  savings,  or some  other  account),  or  securities  now or
hereafter in the possession of or on deposit with Lender or subsidiary including
without  limitation all accounts held jointly with someone else and all accounts
Borrower may open in the future,  excluding  however all IRA,  Keogh,  and trust
accounts.

EVENTS OF  DEFAULT.  If any of the  following  events  shall  occur  each  shall
constitute an Event of Default under this Agreement:

         Default on Indebtedness.  An event of default as defined in any Loan or
         Note or demand for full payment of any Loan or Note.

         Other Defaults. Failure of Borrower or any Grantor to comply with or to
         perform  when due any other term,  obligation,  covenant,  or condition
         contained  in this  Agreement  or in any of the Related  Documents,  or
         failure  of  Borrower  to comply  with or to  perform  any other  term,
         obligation,  covenant or  condition  contained  in any other  agreement
         between  Lender and Borrower.  If any  Affirmative  Covenant  herein is
         breached,  and if Borrower or Grantor, as the case may be, has not been
         given a notice of a similar  breach  within the  preceding  twelve (12)
         months, it may be cured (and no Event of Default will have occurred) if
         Borrower or Grantor, as the case may be, after receiving written notice
         from  Lender  demanding  cure of such  failure:  (a) cures the  failure
         within  thirty (30) days;  or (b) if the cure requires more than thirty
         (30) days,  immediately  initiates steps which Lender deems in Lender's
         sole  discretion to be  sufficient  to cure the failure and  thereafter
         continues and completes all reasonable and necessary  steps  sufficient
         to produce compliance as soon as reasonably practical.

         Default  in Favor of Third  Parties.  Should  Borrower  or any  Grantor
         default  under any  loan,  extension  of  credit,  security  agreement,
         purchase or sales agreement,  or any other  agreement,  in favor of any
         other creditor or person that may  materially  affect any of Borrower's
         property or Borrower's  or any Grantor's  ability to repay the Loans or
         perform their respective obligations under this Agreement or any of the
         Related Documents.

         False Statements.  Any warranty,  representation,  or statement made or
         furnished  to Lender by or on behalf of Borrower  or any Grantor  under
         this  Agreement or the Related  Documents is false or misleading in any
         material respect, either now or at the time made or furnished.

         Defective  Collateralization.  This  Agreement  or any  of the  Related
         Documents ceases to be in full force and effect  (including  failure of
         any  Security  Agreement  to  create  a valid  and  perfected  Security
         Interest) at any time and for any reason.

         Insolvency. The dissolution or termination of Borrower's existence as a
         going business,  insolvency,  appointment of a receiver for any part of
         Borrower's property,  any assignment for the benefit of creditors,  any
         type of creditor  workout,  or the commencement of any proceeding under
         any bankruptcy or insolvency laws by or against Borrower.

         Creditor Proceedings.  Commencement of foreclosure proceedings, whether
         by judicial proceeding, self-help, repossession or any other method, by
         any creditor of Borrower, any creditor of any grantor of collateral for
         the Loan. This includes a garnishment, attachment, or levy on or of any
         of  Borrower's  deposit  accounts with Lender.  However,  this Event of
         Default shall not apply if there is a good faith dispute by Borrower or
         Grantor,  as the case may be, as to the validity or  reasonableness  of
         the  claim  which  is the  basis  of the  creditor  proceeding,  and if
         Borrower  or  Grantor  gives  Lender  written  notice  of the  creditor
         proceeding  and  furnishes  reserves or a surety bond for the  creditor
         proceeding satisfactory to Lender.

         Forfeiture. The filing of formal charges under any federal or state law
         against any Borrower  which  forfeiture is the penalty.  However,  this
         Event of Default  shall not apply if there is a good  faith  dispute by
         Borrower as to the validity or reasonableness of the claim which is the
         basis of the proceeding, and if Borrower gives Lender written notice of
         the  proceeding  and  furnishes  reserves  or a  surety  bond  for  the
         proceeding satisfactory to Lender.

         Events  Affecting  Guarantor.  Any of the preceding  events occurs with
         respect to any Guarantor of any of the  indebtedness  or such Guarantor
         dies or becomes incompetent.  Lender, at its option, may, but shall not
         be required to, permit the Guarantor's estate to assume unconditionally
         the obligations  arising under the guaranty in a manner satisfactory to
         Lender, and, in doing so, cure the Event of Default.

         Insecurity.  Lender, in good faith reasonably deems itself insecure.

EFFECT OF AN EVENT OF DEFAULT. If any Event of Default shall occur, except where
otherwise provided in this Agreement or the Related  Documents,  all commitments
and  obligations of Lender under this Agreement or the Related  Documents or any
other  agreement  immediately  will terminate  (including any obligation to make
Loan  Advances or  disbursements),  and, at Lender's  option,  all  indebtedness
immediately  will  become due and  payable,  all  without  notice of any kind to
Borrower,  except that in the case of an Event of Default of the type  described
in the "Insolvency"  subsection above, such acceleration  shall be automatic and
not  optional.  In  addition,  Lender  shall have all the  rights  and  remedies
provided in the Related  Documents or available at law, in equity, or otherwise.
Except as may be  prohibited  by  applicable  law,  all of  Lender's  rights and
remedies  shall be cumulative and may be exercised  singularly or  concurrently.
Election by Lender to pursue any remedy  shall not exclude  pursuit of any other
remedy,  and an election to make  expenditures  or to take action to perform any
obligation  of  Borrower  or of any Grantor  shall not affect  Lender's  right o
declare a default and to exercise its rights and remedies.

MISCELLANEOUS  PROVISIONS.  The following miscellaneous provisions are a part of
this Agreement:

         Amendments.  This  Agreement,  together  with  any  Related  Documents,
         constitutes the entire understanding and agreement of the parties as to
         the  matters  set  forth in this  Agreement  and  supersedes  all prior
         understandings and correspondence, oral or written, with respect to the
         subject matter hereof. No alteration of or


<PAGE>

06-29-1999                   BUSINESS LOAN AGREEMENT                      Page 7
Loan No.                         (Continued)

================================================================================
         amendment to this Agreement shall be effective  unless given in writing
         and signed by the party or parties sought to be charged or bound by the
         alteration or amendment.

         Applicable  Law. This  Agreement  shall be governed by and construed in
         accordance with the laws of the State of Florida.

         Caption   Headings.   Caption   headings  in  this  Agreement  are  for
         convenience purposes only and are not to be used to interpret or define
         this provisions of this Agreement.

         Continuing  Agreement.  This  Agreement is a continuing  agreement  and
         shall  continue in effect  notwithstanding  that from time to time,  no
         indebtedness may exist.

         Consent to Loan Participation. Borrower agrees and consents to Lender's
         sale or transfer,  whether now or later,  of one or more  participation
         interests in the Loans to one or more  purchasers,  whether  related or
         unrelated  to  Lender.  Lender  may  provide,  without  any  limitation
         whatsoever, to any one or more purchasers, or potential purchasers, any
         information  or knowledge  Lender may have about  Borrower or about any
         other  matter  relating to the Loan,  and  Borrower  hereby  waives any
         rights to privacy it may have with  respect to such  matters.  Borrower
         additionally  waives  any and  all  notices  of  sale of  participation
         interests,   as  well  as  all  notices  of  any   repurchase  of  such
         participation  interests.  Borrower also agrees that the  purchasers of
         any such  participation  interests  will be  considered as the absolute
         owners of such  interests  in the  Loans  and will have all the  rights
         granted under the participation  agreement or agreements  governing the
         sale of such  participation  interests.  Borrower  further  waives  all
         rights of offset or counterclaim  that it may have now or later against
         Lender or against any  purchaser of such a  participation  interest and
         unconditionally agrees that either Lender or such purchaser may enforce
         Borrower's  obligation  under the Loans  irrespective of the failure or
         insolvency of any holder of any interest in the Loans. Borrower further
         agrees  that the  purchaser  of any such  participation  interests  may
         enforce its interests  irrespective  of any personal claims or defenses
         that Borrower may have against Lender.

         Costs and Expenses.  Borrower agrees to pay upon demand all of Lender's
         out-of-pocket expenses,  including reasonable attorneys' fees, incurred
         in  connection  with  the  preparation,   execution,   enforcement  and
         collection  of this  Agreement  or in  connection  with the Loans  made
         pursuant to this Agreement. Lender may pay someone else to help collect
         the Loans and to enforce this  Agreement,  and  Borrower  will pay that
         amount.  This  includes,  subject to any limits under  applicable  law,
         Lender's  reasonable  attorneys'  fees  and  Lender's  legal  expenses,
         whether or not there is a lawsuit, including reasonable attorneys' fees
         for bankruptcy  proceedings  (including efforts to modify or vacate any
         automatic   stay  or   injunction),   appeals,   and  any   anticipated
         post-judgment  collection  services.  Borrower  also will pay any court
         costs, in addition to all other sums provided by law.

         Notices. All notices required to be given under this Agreement shall be
         given in writing and shall be effective when actually delivered or when
         deposited with a nationally  recognized  overnight courier or deposited
         in the United States registered or certified mail, first class, postage
         prepaid,  return receipt requested,  addressed to the party to whom the
         notice  is to be given at the  address  shown  above;  notification  by
         facsimile is specifically not allowed. Any party may change its address
         for notices under this Agreement by giving formal written notice to the
         other parties,  specifying  that the purpose of the notice is to change
         the party's  address.  To the extent  permitted by  applicable  law, if
         there is more than one Borrower, notice to any Borrower will constitute
         notice to all Borrowers.  For notice purposes,  Borrower agrees to keep
         Lender informed at all times of Borrower's current address(es).

         Severabillity. If a court of competent jurisdiction finds any provision
         of this  Agreement to be invalid or  unenforceable  as to any person or
         circumstance,  such finding shall not render that provision  invalid or
         unenforceable  as to any other persons or  circumstances.  If feasible,
         any such  offending  provision  shall be  deemed to be  modified  to be
         within  the  limits of  enforceability  or  validity;  however,  if the
         offending provision cannot be so modified, it shall be stricken and all
         other  provisions of this  Agreement in all other respects shall remain
         valid and enforceable.

         Successors and Assigns. All covenants and agreements contained by or on
         behalf of  Borrower  shall bind its  successors  and  assigns and shall
         inure to the benefit of Lender,  its successors  and assigns.  Borrower
         shall not,  however,  have the right to assign  its  rights  under this
         Agreement or any interest therein, without the prior written consent of
         Lender.

         Survival.  All  warranties,  representations,  and  covenants  made  by
         Borrower in this Agreement or in any  certificate  or other  instrument
         delivered  by  Borrower  to  Lender  under  this  Agreement   shall  be
         considered  to have been  relied  upon by Lender and will  survive  the
         making of the Loan and  delivery  to Lender of the  Related  Documents,
         regardless of any investigation made by Lender or on Lender's behalf.

         Time.  Time is of the essence in the performance of this Agreement.

         Waiver. Lender shall not be deemed to have waived any rights under this
         Agreement  unless such waiver is given in writing and signed by Lender.
         No delay or  omission  on the part of  Lender is  exercising  any right
         shall operate as a waiver of such right or any other right. A waiver by
         Lender  of a  provision  of  this  Agreement  shall  not  prejudice  or
         constitute  a waiver of  Lender's  right  otherwise  to  demand  strict
         compliance   with  that  provision  or  any  other  provision  of  this
         Agreement. No prior waiver by Lender, nor any course of dealing between
         Lender  and  Borrower,  or  between  Lender  and  any  Grantor,   shall
         constitute a waiver of any of Lender's  rights or of any obligations of
         Borrower or of any Grantor as to any future transactions.  Whenever the
         consent of Lender is required  under this  Agreement,  the  granting of
         such consent by Lender in any instance shall not constitute  continuing
         consent in subsequent instances where such consent is required,  and in
         all  cases  such  consent  may be  granted  or  withheld  in  the  sole
         discretion of Lender.

BORROWER  ACKNOWLEDGES  HAVING  READ ALL THE  PROVISIONS  OF THS  BUSINESS  LOAN
AGREEMENT,  AND BORROWER AGREES TO ITS TERMS. THIS AGREEMENT IS DATED AS OF JUNE
29, 1999.

BORROWER:

Elcotel, Inc.

By:      /s/ William H. Thompson
   -----------------------------------------------
      William H. Thompson, Senior Vice President

LENDER:

NationsBank, N.A.

By:      /s/ Nathan Coon
   ------------------------------------------------
      Authorized Officer

================================================================================
LASER PRO, Regu. U.S. Pat. & T.M. Off., Ver. 3.24 (C) 1999 CFI ProServices, Inc.
All rights reserved. [FL-C40 P3.24a ELCOTEL.LN C25.OVL]



EXHIBIT 10.4
                          COMMERCIAL SECURITY AGREEMENT

<TABLE>
<CAPTION>
- ------------------- ---------------- -------------- ----------- ---------- -------------- ----------------- -------------- ---------
<S>                 <C>              <C>            <C>         <C>        <C>            <C>               <C>            <C>
   Principal        Loan Date        Maturity       Loan No.    Call       Collateral     Account           Officer        Initials
$2,000,000.00       06-29-1999       06-29-2000                 A100
- ------------------- ---------------- -------------- ----------- ---------- -------------- ----------------- -------------- ---------
</TABLE>

- --------------------------------------------------------------------------------
References  in the shaded  area are for  Lender's  use only and do not limit the
applicability of this document to any particular loan or item.
- --------------------------------------------------------------------------------

Borrower:   Elcotel, Inc.              Lender:  NationsBank, N.A.
            6428 Parkland Drive                 P.O. Box 40329
            Sarasota, FL  34243                 Jacksonville, FL  32203-0329

================================================================================

THIS  COMMERCIAL  SECURITY  AGREEMENT  is entered  into  between  Elcotel,  Inc.
(referred to below as "Grantor");  and NationsBank,  N.A.  (referred to below as
"Lender").  For  valuable  consideration,  Grantor  grants to Lender a  security
interest in the  Collateral  to secure the  indebtedness  and agrees that Lender
shall have the rights stated in this Agreement  with respect to the  Collateral,
in addition to all other rights which Lender may have by law.

DEFINITIONS.  The following words shall have the following meanings when used in
this  Agreement.  Terms not otherwise  defined in this Agreement  shall have the
meanings attributed to such terms in the Uniform Commercial Code. All references
to dollar  amounts  shall mean amounts in lawful  money of the United  States of
America.

         Agreement.   The  word  "Agreement"  means  this  Commercial   Security
         Agreement,  as this  Commercial  Security  Agreement  may be amended or
         modified  from time to time,  together  with all exhibits and schedules
         attached to this Commercial Security Agreement from time to time.

         Collateral.   The  word  "Collateral"  means  the  following  described
         property of Grantor,  whether now owned or hereafter acquired,  whether
         now existing or hereafter arising, and wherever located:

                  All  accounts  and  general  intangibles,  together  with  the
                  following  specifically described property: All export related
                  accounts, inventory and general intangibles.

         In addition, the word "Collateral" includes all the following,  whether
         now owned or  hereafter  acquired,  whether now  existing or  hereafter
         arising, and where located:

                  (a) All accessions,  accessories,  increases, and additions to
                  and all  replacements  of and  substitutions  for any property
                  described above.

                  (b) All products and produce of any of the property  described
                  in this Collateral section.

                  (c)  All  accounts,   contract  rights,  general  intangibles,
                  instruments,   rents,  monies,   revenues,   issues,  profits,
                  payments and all other rights,  arising out of a sale,  lease,
                  trade,  exchange or other  disposition  of any of the property
                  described in this Collateral section.

                  (d) All proceeds (including insurance proceeds) from the sale,
                  destruction, loss, condemnation or other disposition of any of
                  the property described in this Collateral section.

                  (e) All proceeds,  refunds or rebates from the cancellation of
                  any  insurance  policies or any of the  property  described in
                  this  Collateral  section  or  from  any  warranty,   service,
                  disability or credit insurance  product or policy for Grantor,
                  for  the  benefit  of  Grantor  or for  any  of  the  property
                  described in this Collateral section.

                  (f) All  records  and  data  relating  to any of the  property
                  described in this Collateral section, whether in the form of a
                  writing,  photograph,  microfilm,  microfiche,  or  electronic
                  media,  together  with  all of  Grantor's  right,  title,  and
                  interest in and to all computer  software required to utilize,
                  create,  maintain,  and  process  any such  records or data on
                  electronic media.

         Accounts.   The  word  "accounts"  means  all  accounts,   instruments,
         documents,  chattel paper,  reimbursements  and obligations in any form
         owing  to  Grantor  arising  out of the  sale or  lease of goods or the
         rendition of services by Grantor  whether or not earned by performance;
         all credit insurance, guaranties, letters of credit, advices of credit,
         and other security for any of the foregoing;  all merchandise  returned
         to or reclaimed by Grantor;  and Grantor's books relating to any of the
         foregoing. For purposes of this Agreement,  Grantor's grant of accounts
         to Lender as  Collateral  includes  an  assignment  of all  accounts to
         Lender.

         General Intangibles.  The words "general  intangibles" mean all general
         intangibles,  choices  in  action,  causes  of  action,  and all  other
         personal  property  of every  kind and  nature  (other  than  goods and
         accounts)  including,  without limitation,  patents  trademarks,  trade
         names,  service  marks,  copyrights,  and  applications  for any of the
         above; and goodwill, trade secrets, licenses,  franchises, rights under
         agreements,  deposit accounts,  tax refunds, tax refund claims,  moneys
         due from pension funds, governmental reimbursements and Grantor's books
         relating to any of the foregoing.

         Event of Default. The words "Event of Default" mean and include without
         limitation  any of the Events of Default set forth below in the section
         titled "Events of Default."

         Grantor. The  word "Grantor"  means Elcotel, Inc., its  successors  and
         assigns

         Guarantor.  The word "Guarantor" means and includes without  limitation
         each and all of the guarantors,  sureties, and accommodation parties in
         connection with the indebtedness.

         Indebtedness.  The word "Indebtedness" means the indebtedness evidenced
         by the Note,  including all  principal and interest,  together with all
         other  indebtedness  and  costs  and  expenses  for  which  Grantor  is
         responsible under this Agreement or under any of the Related Documents.
         In addition,  the word  "Indebtedness"  includes all other obligations,
         debts and liabilities, plus interest thereon, of Grantor, or any one or
         more of them  to  Lender,  as well  as all  claims  by  Lender  against
         Grantor,  or any one or more of them,  whether  existing  now or later;
         whether they are voluntary or  involuntary,  due or not due,  direct or
         indirect, absolute or contingent,  liquidated or unliquidated;  whether
         Grantor may be liable  individually  or jointly  with  others;  whether
         Grantor may be obligated as guarantor,  surety,  accommodation party or
         otherwise,  whether recovery upon such indebtedness may be or hereafter
         may  become  barred by any  statue of  limitations;  and  whether  such
         indebtedness may be or hereafter may become otherwise unenforceable.

         Lender. The word "Lender" means  NationsBank,  N.A., its successors and
         assigns.


<PAGE>

06-29-1999                 COMMERCIAL SECURITY AGREEMENT                  Page 2
Loan No.                           (Continued)

================================================================================
         Note. The word "Note" means the note or credit agreement dated June 29,
         1999, in the principal  amount of $2,000,000.00  from Elcotel,  Inc. to
         Lender, together with all renewals of, extensions of, modifications of,
         refinancings of,  consolidations  of and  substitutions for the note or
         credit agreement.

         Related  Documents.  The words  "Related  Documents"  mean and  include
         without  limitation  all  promissory  notes,  credit  agreements,  loan
         agreements,  environmental agreements, guaranties, security agreements,
         mortgages,  deeds of trust, and all other  instruments,  agreements and
         documents,  whether now or hereafter  existing,  executed in connection
         with the indebtedness.

         Borrower.  The word "Borrower" means Elcotel, Inc.

OBLIGATIONS OF GRANTOR.  Grantor warrants and covenants to Lender as follows:

         Except as disclosed in writing  delivered to Lender,  (a) no entity has
         merged into Grantor or been consolidated,  with Grantor,  and Grantor's
         business  structure and entity has not changed;  (b) no entity has sold
         substantially  all of its assets to  Grantor or sold  assets to Grantor
         outside the ordinary course of such seller's business at anytime in the
         past;  and (c) Grantor has not changed its name or identity or used any
         new trade name or merged or consolidated with any other entity.

         All assessments and taxes, whether real, personal, or otherwise, due or
         payable by, or imposed,  levied,  or assessed against Grantor or any of
         its property  have been paid in full before  delinquency  or before the
         expiration of any extension period; and Grantor has made due and timely
         payment or deposit of all federal, state, and local taxes, assessments,
         or  contributions  required  of it by law,  except  only for items that
         Grantor is currently  contesting  diligently and in good faith and that
         have been fully disclosed in writing to Lender.

         Perfection  of  Security  Interest.  Grantor  agrees  to  execute  such
         financing  statements  and to take whatever other actions are requested
         by Lender to perfect and  continue  Lender's  security  interest in the
         Collateral.  Upon request of Lender, Grantor will deliver to Lender any
         and all of the documents evidencing or constituting the Collateral, and
         Grantor will note  Lender's  interest upon any and all chattel paper if
         not delivered to Lender for possession by Lender. Grantor hereby makes,
         constitutes  and  appoints  Lender as its  irrevocable  true and lawful
         attorney-in-fact  for the purpose of executing any documents  necessary
         to  perfect  or to  continue  the  security  interest  granted  in this
         Agreement.  Any person  dealing with Grantor  shall be entitled to rely
         conclusively on any written or oral statement of Lender that this power
         of attorney is in effect.  Lender may at any time, and without  further
         authorization  from  Grantor,  file a  carbon,  photographic  or  other
         reproduction of any financing statement or of this Agreement for use as
         a financing  statement.  Grantor will reimburse Lender for all expenses
         for the perfection and the  continuation  of the perfection of Lender's
         security  interest  in the  Collateral.  Grantor  promptly  will notify
         Lender of any  change in  Grantor's  name  including  any change to the
         assumed  business  names  of  Grantor.  This is a  continuing  Security
         Agreement  and will  continue  in effect even though all or any part of
         the  indebtedness  is paid in full and even though for a period of time
         Grantor may not be indebted to Lender.

         No Violation.  The execution  and delivery of this  Agreement  will not
         violate any law or agreement governing Grantor or to which Grantor is a
         party, and its certificate or articles of  incorporation  and bylaws do
         not prohibit any term or condition of this Agreement.

         Enforceability of Collateral.  To the extent the Collateral consists of
         accounts,  contract rights, chattel paper, or general intangibles,  the
         Collateral is enforceable in accordance with its terms, is genuine, and
         complies with applicable laws  concerning  form,  content and manner of
         preparation and execution, and all persons appearing to be obligated on
         the Collateral  have authority and capacity to contract and are in fact
         obligated  as they  appear  to be on the  Collateral.  At the  time any
         account becomes subject to a security interest in favor of Lender,  the
         account shall be a good and valid account  representing  an undisputed,
         bona fide indebtedness  incurred by the account debtor, for merchandise
         held  subject  to  delivery  instructions  or  theretofore  shipped  or
         delivered  pursuant to a contract of sale, or for services  theretofore
         performed by Grantor with or for the account debtor;  there shall be no
         setoffs or counterclaims  against any such account;  no agreement under
         which any  deductions  or discounts may be claimed shall have been made
         with the account debtor except those disclosed to Lender in writing.

         Aging  Reports.  Unless  otherwise  waived or  modified  in  writing by
         Lender,  Grantor  shall from time to time  hereafter but not less often
         than quarterly execute and deliver to Lender no later than the 15th day
         of each quarter end during the term of this  Agreement a detailed aging
         of accounts by total,  a summary  aging of accounts by account  debtor,
         and a reconciliation statement.

         Grantor  will  keep or will  cause to be kept,  accurate  and  complete
         records  of the  accounts  and will  deliver  such  records  and  other
         financial  information to Lender as are  requested,  and that Lender or
         its  designee  shall  have the right at any time upon  request  to call
         Grantor's  place(s) of  business  at  intervals  solely  determined  by
         Lender,  and without  hindrance  or delay,  inspect,  audit,  make test
         verifications,  send  verification of and account to any account debtor
         and  otherwise  check  and make  copies of  books,  records,  journals,
         orders, receipts, correspondence and other data related to the accounts
         or the processing or collection thereof.

         If  any  account  shall  be  evidenced  by  a  promissory  note,  trade
         acceptance or any other  instrument  for the payment of money,  Grantor
         upon Lender's request,  will promptly deliver same to Lender,  properly
         endorsed to Lender's order. Regardless of the form of such endorsement,
         Grantor hereby waives presentment,  demand, notice of dishonor, protest
         and notice of protest and all other  notices to which  Grantor might be
         entitled.

         Removal of  Collateral.  Grantor shall keep the  Collateral  (or to the
         extent the Collateral consists of intangible property such as accounts,
         the records  concerning  the  Collateral)  at Grantor's  address  shown
         above, or at such other  locations as are acceptable to Lender.  Except
         in  the  ordinary  course  of  its  business,  including  the  sale  of
         inventory,  Grantor shall not remove the  Collateral  from its existing
         locations  without the prior written  consent of Lender.  To the extent
         that the  Collateral  consists of vehicles,  or other titled  property,
         Grantor  shall  not take or  permit  any  action  which  would  require
         application  for  certificates  of title for the  vehicles  outside the
         State of Florida, without the prior written consent of Lender.

         Transactions  Involving  Collateral.   Except  for  inventory  sold  or
         accounts  collected  in the  ordinary  course  of  Grantor's  business,
         Grantor shall not sell, offer to sell, consign or otherwise transfer or
         dispose of the Collateral. Grantor shall not pledge, mortgage, encumber
         or otherwise permit the Collateral to be subject to any lien,  security
         interest,  encumbrance,  or charge,  other than the  security  interest
         provided for in this  Agreement,  without the prior written  consent of
         Lender. This includes security interests even if junior in right to the
         security  interests  granted  under this  Agreement.  Unless  waived by
         Lender,  all  proceeds  from any  disposition  of the  Collateral  (for
         whatever  reason)  shall be held in trust for  Lender  and shall not be
         commingled with any other funds;  provided  however,  this  requirement
         shall  not   constitute   consent  by  Lender  to  any  sale  or  other
         disposition.  Upon receipt,  Grantor shall immediately deliver any such
         proceeds to Lender.

         Title:  Grantor  represents  and warrants to Lender that it holds goods
         and marketable title to the Collateral, free and clear of all liens and
         encumbrances  except  for  the  lien of this  Agreement.  No  financing
         statement  covering  any of the  Collateral  is on file  in any  public
         office other than those which reflect the security  interest created by
         this Agreement or to which Lender has specifically  consented.  Grantor
         shall defend Lender's  rights in the Collateral  against the claims and
         demands of all other persons.  Upon Lender's request, if Grantor now or
         hereafter has any vehicle or equipment for which a certificate of title
         has  been or will be  issued,  Grantor  shall  immediately  deliver  to
         Lender,  property endorsed,  each certificate of title for such vehicle
         or equipment for the lien of Lender to be recorded.

         Maintenance  and Inspection of  Collateral.  Grantor shall maintain all
         tangible  Collateral in good operating condition and make all necessary
         repairs to preserve the Collateral's value.  Grantor will not commit or
         permit damage to or  destruction  of the  Collateral or any part of the
         Collateral.  Lender and its designated representatives and agents shall
         have the right at all reasonable times to examine,  inspect,  test, and
         audit the Collateral wherever located.


<PAGE>

06-29-1999                    COMMERCIAL SECURITY AGREEMENT               Page 3
Loan No.                             (Continued)

================================================================================
         Notice. At least thirty (30) days prior to the occurrence of any of the
         following events, Grantor will deliver to Lender written notice of such
         impending events:  (i) any addition,  deletion or a change in Grantor's
         place(s) of business and/or the location(s) of the Collateral;  or (ii)
         any addition,  deletion or change in Grantor's name, any doing business
         as name, trade name, fictitious name, identity or legal structure.

         Taxes,  Assessments  and  Lines.  Grantor  will pay when due all taxes,
         assessments and liens upon it and the Collateral, its use or operation,
         upon this Agreement,  upon any promissory note or notes  evidencing the
         indebtedness,  or upon any of the other Related Documents.  Grantor may
         withhold  any such  payment or may elect to contest any lien if Grantor
         is in good faith  conducting an  appropriate  proceeding to contest the
         obligation to pay and so long as Lender's Interest in the Collateral is
         not  jeopardized  in  Lender's  sole  opinion.  If  the  Collateral  is
         subjected to a lien which is not  discharged  within fifteen (15) days,
         Grantor shall deposit with Lender cash, a sufficient  corporate  surety
         bond or other security  satisfactory to Lender in an amount adequate to
         provide  for the  discharge  of the  Lien  plus  any  interest,  costs,
         reasonable  attorneys'  fees or other  charges  that could  accrue as a
         result  of  foreclosure  or  sale.   Grantor  will,  in  the  event  of
         appropriation  or  taking  of all or any part of the  Collateral,  give
         Lender  prompt  written  notice  thereof.  Lender  shall be entitled to
         receive  directly,  and Grantor shall promptly pay over to Lender,  any
         awards or other  amounts  payable  with  respect to such  condemnation,
         requisition  or other taking and in its sole  discretion  may apply the
         proceeds as it deems best without regard if any Event of Default has or
         has not occurred.

         Accounting  System.  Grantor at all times  hereafter  shall  maintain a
         consistent  system of accounting,  with ledger and account cards and/or
         computer tapes, disks, printouts,  and records that contain information
         pertaining to the Collateral that may from time to time be requested by
         Lender.  Grantor shall not modify or change its method of accounting or
         enter into any agreement hereafter with any third-party accounting firm
         and/or  service  bureau  for the  preparation  and  and/or  storage  of
         Debtor's  accounting  records  without said  accounting  firm's  and/or
         service bureau's  agreeing to provide to Lender  information  regarding
         the Collateral and Grantor's financial condition.

         Compliance  With  Governmental   Requirements.   Grantor  shall  comply
         promptly  with all  laws,  ordinances,  rules  and  regulations  of all
         governmental authorities, now or hereafter in effect, applicable to the
         ownership,  production,  disposition, or use of the Collateral. Grantor
         may contest in good faith any such law,  ordinance  or  regulation  and
         withhold  compliance  during  any  proceeding,   including  appropriate
         appeals,  so long as Lender's  interest in the Collateral,  in Lender's
         opinion, is not jeopardized.

         Collateral  Value.  If Lender deems the value of the  Collateral  to be
         threatened by any out of the ordinary loss,  dissipation,  destruction,
         damage or other cause,  or if the  Collateral  is  decreasing in value,
         thereupon,  or at anytime  thereafter,  Grantor  upon  demand by lender
         agrees to forthwith deposit with Lender,  additional  collateral to the
         satisfaction of Lender.

         Hazardous   Substances.   The  terms  "hazardous   waste,"   "hazardous
         substance," "disposal," "release," and "threatened release," as used in
         this  Agreement,  shall  have the  same  meanings  as set  forth in the
         Comprehensive Environmental Response,  Compensation,  and Liability Act
         of 1980, as amended, 42 U.S.C.  Section 9601, et seq.  ("CERCLA"),  the
         Superfund  Amendments  and  Reauthorization  Act of 1986,  Pub.  L. No.
         99-499 ("SARA"), the Hazardous Materials  Transportation Act, 49 U.S.C.
         Section 1801, et seq., the Resource  Conservation  and Recovery Act, 49
         U.S.C.  Section  6901, et seq.,  or other  applicable  state or Federal
         laws,  rules, or regulations  adopted pursuant to any of the foregoing.
         Except as disclosed to and  acknowledged by Lender in writing,  Grantor
         represents  and  warrants  that:  (a) During  the  period of  Grantor's
         ownership of Grantor's  properties,  there has been no use, generation,
         manufacture,   storage,  treatment,  disposal,  release  or  threatened
         release of any hazardous waste or substance by any person on, under, or
         about any of the properties, (b) Grantor has no knowledge of, or reason
         to believe  that there has been (i) any use,  generation,  manufacture,
         storage,  treatment,  disposal,  release,  or threatened release of any
         hazardous waste or substance by any prior owners or occupants of any of
         the properties,  or (ii) any actual or threatened  litigation or claims
         of any kind by any person relating to such matters. (c) Neither Grantor
         nor any tenant,  contractor,  agent or other  authorized user of any of
         the properties shall use, generate,  manufacture, store, treat, dispose
         of, or release any hazardous waste or substance on, under, or about any
         of the  properties;  and  any  such  activity  shall  be  conducted  in
         compliance  with  all  applicable  federal,   state,  and  local  laws,
         regulations,  and ordinances,  including without limitation those laws,
         regulations and ordinances  described above.  Grantor authorizes Lender
         and its agents to enter upon the  properties  to make such  inspections
         and tests as Lender may deem appropriate to determine compliance of the
         properties with this section of the Agreement. Any inspections or tests
         made by Lender  shall be for  Lender's  purposes  only and shall not be
         construed  to create any  responsibility  or  liability  on the part of
         Lender to  Grantor  or to any other  person.  The  representations  and
         warranties  contained  herein are based on Grantor's  due  diligence in
         investigating  the Collateral  and the properties for hazardous  waste.
         Grantor hereby (a) releases and waives any future claims against Lender
         for indemnity or  contribution  in the event Grantor becomes liable for
         cleanup or other costs under any such laws, and (b) agrees to fully and
         promptly  pay,  perform,  discharge  and  defend,  indemnify  and  hold
         harmless Lender against any and all claims, orders,  demands, causes of
         action,   proceedings,   judgments,   losses,   liabilities,   damages,
         penalties, and expenses which Lender may directly or indirectly sustain
         or suffer  resulting from a breach of this section of this Agreement or
         as  a  consequence  of  any  use,  generation,   manufacture,  storage,
         disposal,  release or threatened  release  occurring prior to Grantor's
         ownership or interest in the properties, whether or not the same was or
         should have been known to Grantor.  The  provisions  of this section of
         this  Agreement,  including the obligation to indemnify,  shall survive
         the payment of the  indebtedness and the satisfaction of this Agreement
         and shall not be affected by Lender's  acquisition  of any  interest in
         any of the properties, whether by foreclosure or otherwise.

         Environmental  Compliance  and  Reports.  Grantor  shall  comply in all
         respects with all  environmental  protection  federal,  state and local
         laws,  statutes,  regulations  and  ordinances;  not cause or permit to
         exist,  as a  result  of an  intentional  or  unintentional  action  or
         omission  on its part or on the part of any third  party,  on  property
         owned and/or  occupied by Grantor,  any  environmental  activity  where
         damage  may  result  to  the  environment,  unless  such  environmental
         activity  is  pursuant  to the  conditions  of a permit  issued  by the
         appropriate  federal,  state or local governmental  authorities;  shall
         furnish to Lender  promptly  and in any event  within  thirty (30) days
         after receipt thereof a copy of any notice,  summons,  lien,  citation,
         directive,  letter, or other communication from any governmental agency
         or instrumentality  concerning any intentional or unintentional  action
         or omission on  Grantor's  part in  connection  with any  environmental
         activity whether or not there is damage to the environment and/or other
         natural resources.

         Maintenance of Casualty  Insurance.  Grantor shall procure and maintain
         all risks  insurance,  including  without  limitation  fire,  theft and
         liability  coverage  of the kinds and in  amounts  customarily  insured
         against by  businesses in the same or similar  business,  together with
         such  other  insurance  as  Lender  may  require  with  respect  to the
         Collateral,  in form,  coverages  and basis  reasonably  acceptable  to
         Lender and issued by a company or companies  reasonably  acceptable  to
         Lender.  Grantor,  upon request of Lender,  will deliver to Lender from
         time  to  time  the  policies  or  certificates  of  insurance  in form
         satisfactory to Lender,  including stipulations that coverages will not
         be  cancelled  or  diminished  without at least thirty (30) days' prior
         written  notice to  Lender  and not  including  any  disclaimer  of the
         insurer's  liability  for failure to give such a notice.  In connection
         with all policies covering assets in which Lender holds or is offered a
         security  interest,  Grantor will provide  Lender with such lender loss
         payable or other endorsements as Lender may require.  If Grantor at any
         time fails to obtain or maintain any  insurance as required  under this
         Agreement,  Lender may (but  shall not be  obligated  to)  obtain  such
         insurance  as lender  deems  appropriate,  including  if it so  chooses
         "single interest insurance," which will cover only Lender's interest in
         the Collateral.

         GRANTOR  ACKNOWLEDGES  THAT IF LENDER SO PURCHASES ANY SUCH  INSURANCE,
         THE INSURANCE WILL PROVIDE LIMITED  PROTECTION  AGAINST PHYSICAL DAMAGE
         TO THE COLLATERAL,  UP TO THE BALANCE OF THE LOAN;  HOWEVER,  GRANTOR'S
         EQUITY IN THE COLLATERAL MAY NOT BE INSURED. IN ADDITION, THE INSURANCE
         MAY NOT PROVIDE ANY PUBLIC LIABILITY OR PROPERTY DAMAGE INDEMNIFACATION
         AND MAY NOT MEET THE REQUIREMENTS OF ANY FINANCIAL RESPONSIBILITY LAWS.




<PAGE>

06-29-1999                  COMMERCIAL SECURITY AGREEMENT                 Page 4
Loan No.                            (Continued)

================================================================================
         Application of Insurance Proceeds. Grantor shall promptly notify Lender
         of any loss or damage to the Collateral.  Lender may make proof of loss
         if Grantor fails to do so within fifteen (15) days of the casualty. All
         proceeds of any insurance on the Collateral, including accrued proceeds
         thereon,  shall be held by Lender as part of the Collateral.  If Lender
         consents  to  repair  or   replacement  of  the  damaged  or  destroyed
         Collateral,  Lender shall, upon satisfactory proof of expenditure,  pay
         or  reimburse  Grantor from the  proceeds  for the  reasonable  cost of
         repair  or  restoration.  If  Lender  does not  consent  to  repair  or
         replacement of the Collateral,  Lender shall retain a sufficient amount
         of the  proceeds  to pay all of the  indebtedness,  and  shall  pay the
         balance to Grantor.  Any proceeds which have not been disbursed  within
         six (6) months after their  receipt and which Grantor has not committed
         to the repair or restoration of the Collateral  shall be used to prepay
         the indebtedness.

         Insurance Reports.  Grantor,  upon request of Lender,  shall furnish to
         Lender  reports  on each  existing  policy of  insurance  showing  such
         information as Lender may reasonably  request  including the following:
         (a) the name of the insurer;  (b) the risks insured;  (c) the amount of
         the policy; (d) the property insured; (e) the then current value on the
         basis  of  which   insurance  has  been  obtained  and  the  manner  of
         determining that value;  and (f) the expiration date of the policy.  In
         addition,  Grantor shall upon request by Lender (however not more often
         than  annually) have an independent  appraiser  satisfactory  to Lender
         determine,  as applicable,  the cash value or  replacement  cost of the
         Collateral.

GRANTOR'S RIGHT TO POSSESSION. Until default, Grantor may have possession of the
tangible  personal property and beneficial use of all the Collateral and may use
it in any lawful  manner not  inconsistent  with this  Agreement  or the Related
Documents,  provided that Grantor's right to possession and beneficial use shall
not apply to any  Collateral  where  possession  of the  Collateral by Lender is
required by law to perfect Lender's  security  interest in such  Collateral.  If
Lender at any time has possession of any Collateral,  whether before or after an
Event of Default,  Lender shall be deemed to have exercised  reasonable  care in
the custody and  preservation  of the Collateral if Lender takes such action for
that purpose as Grantor shall request or as Lender, in Lender's sole discretion,
shall deem appropriate under the circumstances, but failure to honor any request
by Grantor shall not of itself be deemed to be a failure to exercise  reasonable
care.  Lender shall not be required to take any steps  necessary to preserve any
rights in the  Collateral  against prior  parties,  nor to protect,  preserve or
maintain any security interest given to secure the Collateral.

Lender's  Duty of Care.  Lender  shall have no duty of care with  respect to the
Collateral except that Lender shall exercise reasonable care with respect to the
Collateral  in  Lender's  custody.  Lender  shall be  deemed  to have  exercised
reasonable care if such property is accorded  treatment  substantially  equal to
that which  Lender  accords its own property or if Lender takes such action with
respect to the  Collateral  as  Grantor  shall  request or agree to in  writing,
provided  that no failure to comply with any such request nor any omission to do
any such act  requested  by  Grantor  shall be  deemed  a  failure  to  exercise
reasonable  care.  Lender's failure to take steps to preserve rights against any
parties or  property  shall not be deemed to be failure to  exercise  reasonable
care with respect to the Collateral in Lender's custody.

Waivers. Grantor waives demand, protest, notice of protest, notice of default or
dishonor, notice of payment and nonpayment, notice of any default, nonpayment at
maturity, release,  compromise,  settlement,  extension or renewal of any or all
commercial  paper,  accounts,   documents,   instruments,   chattel  paper,  and
guaranties at any time held by Lender on which Grantor may in any way be liable.

ASSIGNMENT AND PLEDGE OF ADDITIONAL RIGHTS.  Grantor, in order to further secure
the prompt and punctual payment and satisfaction of the indebtedness in favor of
Lender in principal,  interest, costs, expenses,  attorneys' fees and other fees
and charges, hereby assigns, pledges and grants to Lender a security interest in
the following additional rights (the "Rights"):

         Options and  Agreements to Sell.  Any and all of Grantor's  present and
         future  options or  agreements to sell the  Collateral,  or any part or
         parts  thereof,   including  without  limitation  Grantor's  rights  to
         exercise and/or enforce such options or agreements.

         Sale  Proceeds.  Any and all of  Grantor's  present and future  rights,
         title  and  interest  in and to any  and  all  cash,  cash  equivalent,
         property  and other  proceeds  derived or to be derived  from the sale,
         transfer,  assignment  and/or  other  distribution  of the  collateral,
         whether in cash,  farm  products,  or  otherwise,  and whether  from or
         through any federal or state government agency or program or otherwise,
         including without limitation all entitlements,  rights to payment,  and
         payments,  in whatever  form  received,  including  but not limited to,
         payments  under  any  governmental   agricultural  diversion  programs,
         governmental agricultural assistance programs, the Farm Services Agency
         Wheat Feed Grain Program, and any other such program of the

         United States Department of Agriculture,  warehouse receipts, chemicals
         and  fertilizers,  documents,  letters of entitlement,  and deficiency,
         conservation  reserve,  and  diversion and storage  payments,  together
         with, Grantor's rights to receive such proceeds and Grantor's rights to
         enforce collection and payment thereof.

         Insurance Proceeds. Any and all of Grantor's present and future rights,
         title  and  interest  in and to any  unearned  insurance  premiums  and
         proceeds  of  insurance  affecting  all or any part of the  collateral,
         including  the right to receive such  unearned  insurance  premiums and
         insurance proceeds directly from the insurer and, where applicable,  to
         enforce any rights that Grantor may have to collect such amounts.

         Condemnation Proceeds. Any and all Grantor's present and future rights,
         title and  interest  in and to the  proceeds  of any aware or claim for
         direct  or  consequential   damages   relating  to  any   condemnation,
         expropriation,  or any  part  of the  collateral,  by any  governmental
         authority,  including the right to receive such  condemnation  proceeds
         directly from such a governmental  authority and, where applicable,  to
         enforce any rights that Grantor may have to collect  such  condemnation
         proceeds.

         Damages.  Any and all of Grantor's rights, title and interest and other
         claims or demands that Grantor now has or may hereafter acquire against
         anyone with respect to any damage to all or any part of the collateral.

EXPENDITURES  BY LENDER.  If not  discharged  or paid when due,  Lender may (but
shall  not  be  obligated  to)  discharge  or pay  any  amounts  required  to be
discharged or paid by Grantor under this Agreement, including without limitation
all taxes,  liens,  security interests,  encumbrances,  and other claims, at any
time  levied or  placed on the  Collateral.  Lender  also may (but  shall not be
obligated  to) pay all  costs  for  insuring,  maintaining  and  preserving  the
Collateral.  All such expenditures  incurred or paid by Lender for such purposes
will  then  bear  interest  at the rate  charged  under  the Note  from the date
incurred  or paid by  Lender  to the  date of  repayment  by  Grantor.  All such
expenses shall become a part of the indebtedness  and, at Lender's option,  will
(a) be  payable  on  demand,  (b) be  added  to the  balance  of the Note and be
apportioned  among and be payable  with any  installment  payments to become due
during  either  (i) the  term of any  applicable  insurance  policy  or (ii) the
remaining term of the Note, or (c) be treated as a balloon payment which will be
due and payable at the Note's maturity.  This Agreement also will secure payment
of these  amounts.  Such  right  shall be in  addition  to all other  rights and
remedies to which  Lender may be  entitled  upon the  occurrence  of an Event of
Default.

EVENTS OF DEFAULT.  Each of the following  shall  constitute an Event of Default
under this Agreement:

         Default on Indebtedness.  AN EVENT OF DEFAULT AS DEFINED IN THE Note or
         demand for payment in full of the Note.

         Other  Defaults.  Failure of Grantor to comply  with or to perform  any
         other  term,  obligation,  covenant  or  condition  contained  in  this
         Agreement or in any of the Related  Documents or in any other agreement
         between Lender and Grantor.


<PAGE>


06-29-1999                  COMMERCIAL SECURITY AGREEMENT                 Page 5
Loan No.                           (Continued)

================================================================================
         False  Statements.  Any warranty,  representation  or statement made or
         furnished to Lender by or on behalf of Grantor under this  Agreement is
         false or misleading in any material respect,  either now or at the time
         made or furnished.

         Defective  Collateralization.  This  Agreement  or any  of the  Related
         Documents ceases to be in full force and effect  (including  failure of
         any  collateral  documents  to  create a valid and  perfected  security
         interest or lien) at any time and for any reason.

         Insolvency.  The dissolution or termination of Grantor's existence as a
         going  business,  the  insolvency  of  Grantor,  the  appointment  of a
         receiver for any part of Grantor's  property,  any  assignment  for the
         benefit of creditors,  or the  commencement of any proceeding under any
         bankruptcy or insolvency laws by or against Grantor.

         Creditor Proceedings.  Commencement of foreclosure, whether by judicial
         proceeding,  self-help,  repossession  or  any  other  method,  by  any
         creditor  of  Grantor  or  by  any  governmental   agency  against  the
         Collateral  or any other  collateral  securing the  indebtedness.  This
         includes  a  garnishment  of any of  Grantor's  deposit  accounts  with
         Lender.  However,  this Event of Default  shall not apply if there is a
         good faith dispute by Grantor as to the validity or  reasonableness  of
         the claim which is the basis of the creditor  proceeding and if Grantor
         gives Lender  written  notice of the creditor  proceeding  and deposits
         with Lender monies or a surety bond for the creditor proceeding,  in an
         amount  determined  by  Lender,  in its  sole  discretion,  as being an
         adequate reserve or bond for the dispute.

         Forfeiture. The filing of formal charges under any federal or state law
         against  Grantor or the  Collateral  which  forfeiture  is a  potential
         penalty.  However,  this Event of Default shall not apply if there is a
         good faith dispute by Grantor as to the validity or  reasonableness  of
         the claim  which is the basis of the  proceeding  and if Grantor  gives
         Lender written notice of the proceeding and deposits with Lender monies
         or a surety bond for the proceeding, in an amount determined by Lender,
         in its sole  discretion,  as being an adequate  reserve or bond for the
         dispute.

         Events  Affecting  Guarantor.  Any of the preceding  events occurs with
         respect to any Guarantor of any of the  indebtedness  or such Guarantor
         dies or becomes incompetent.  Lender, at its option, may, but shall not
         be required to, permit the Guarantor's estate to assume unconditionally
         the obligations  arising under the guaranty in a manner satisfactory to
         Lender, and, in doing so, cure the Event of Default.

         Insecurity.  Lender, in good faith, reasonably believes that a material
         adverse  change  occurred  in  the  business,   operations,   financial
         condition, Collateral, property or prospects of Grantor.

RIGHTS  AND  REMEDIES  ON  DEFAULT.  If an Event of  Default  occurs  under this
Agreement, at any time thereafter, Lender shall have all the rights of a secured
party  under the  Florida  Uniform  Commercial  Code.  In  addition  and without
limitation,  Lender may  exercise  any one or more of the  following  rights and
remedies:

         Accelerate  Indebtedness.  Lender may declare the entire  Indebtedness,
         including  any  prepayment  penalty  which Grantor would be required to
         pay, immediately due and payable, without presentment, demand, protest,
         or notice, all of which are expressly waived by Grantor.

         Processing  of  Collateral.  Grantor  hereby  agrees that Lender or its
         designate  may do whatever  Lender in its sole  discretion  deems to be
         commercially  reasonable to prepare any Collateral for  disposition and
         to dispose of any Collateral,  including without  limitation  operating
         any of  Lender's  manufacturing  or  other  processes  relating  to the
         Collateral.  Lender may transfer  Collateral into its name or that of a
         nominee and receive the dividends,  royalties or income thereof. Lender
         shall have no duty as to the collection or protection of the Collateral
         or any income  therefrom,  nor as to the preservation of rights against
         prior  parties,  nor as to the  preservation  of any  right  pertaining
         thereto.

         Lender may dispose of the Collateral in its then-existing condition or,
         at its  election,  may take  such  measures  as it deems  necessary  or
         advisable to refurbish,  repair,  improve,  process,  finish,  operate,
         demonstrate,  and prepare for sale the collateral and may store,  ship,
         reclaim,  recover,  protect advertise for sale or lease, and insure the
         Collateral. If any Collateral consists of documents, Lender may proceed
         either  as to the  documents  or as to the goods  represented  thereby.
         Lender may pay,  purchase,  contest,  or  compromise  any  encumbrance,
         charge, or lien that, in the opinion of Lender,  appears to be prior or
         superior  to its  lien  and pay all  expenses  incurred  in  connection
         therewith.

         Assemble  Collateral.  Lender may require  Grantor to deliver to Lender
         all or any portion of the  Collateral and any and all  certificates  of
         title  and other  documents  relating  to the  Collateral.  Lender  may
         require  Grantor to assemble  the  Collateral  and make it available to
         Lender at a place to be  designated  by Lender.  Lender also shall have
         full power to enter upon the property of Grantor to take  possession of
         and remove the  Collateral  and Lender may remain on such  premises and
         use  the  premises  for  the  purpose  of  collecting,  preparing,  and
         disposing  of  the  Collateral,  without  any  liability  for  rent  or
         occupancy charges.  If the Collateral  contains other goods not covered
         by this  Agreement at the time of  repossession,  Grantor agrees Lender
         may take such  other  goods,  provided  that  Lender  makes  reasonable
         efforts to return them to Grantor after repossession.

         Sell the  Collateral.  Lender  shall  have full  power to sell,  lease,
         transfer,  or otherwise deal with the Collateral or proceeds thereof in
         its own name or that of  Grantor.  Lender  may sell the  Collateral  at
         public  auction or private  sale.  Unless the  Collateral  threatens to
         decline  speedily  in  value  or is of a  type  customarily  sold  on a
         recognized  market,  Lender will give Grantor  reasonable notice of the
         time after which any private sale or any other intended  disposition of
         the Collateral is to be made.  The  requirements  of reasonable  notice
         shall be met if such  notice is given at least ten (10) days before the
         time of the sale or  disposition.  Lender  may  adjourn  any  public or
         private sale from time to time to a reasonably specified time and place
         by announcement at the time and place of sale previously fixed, without
         further  notice by  publication  or  otherwise of the time and place of
         such adjourned sale, and such sale may, without further notice, be made
         at the time  and  place to  which  it was so  adjourned.  All  expenses
         relating  to the  disposition  of  the  Collateral,  including  without
         limitation the expenses of retaking,  holding, insuring,  preparing for
         sale  and  selling  the   Collateral,   shall  become  a  part  of  the
         indebtedness  secured by this Agreement and shall be payable on demand,
         with interest at the Note rate from date of expenditure until repaid.

         Appoint  Receiver.  To the extent  permitted by applicable  law, Lender
         shall have the following rights and remedies  regarding the appointment
         of a receiver:  (a) Lender may have a receiver appointed as a matter of
         right,  (b) the  receiver  may be an  employee  of Lender and may serve
         without bond,  and (c) all fees of the receiver and his or her attorney
         shall  become  the right upon any public  sale(s),  and,  to the extend
         permitted by law, upon any such private sale(s),  to purchase the whole
         or any part of the indebtedness  secured by this Agreement and shall be
         payable  on  demand,  with  interest  at the  Note  rate  from  date of
         expenditure until repaid. Collateral so sold shall be free of any right
         or equity of redemption of Grantor.

         Disposition  of  Collateral.  Without  demand of  performance  or other
         demand,  advertisement  or notice  of any kind  (except  the  notice(s)
         specified  herein  regarding  the time  and  place  of  public  sale or
         disposition  or time after which a private  sale or  disposition  is to
         occur) to Grantor (which all and each of demands, advertisements and/or
         notices are hereby  expressly  waived),  Lender may forthwith  collect,
         receive, appropriate and realize upon the Collateral, in full or in any
         part  thereof,  may abandon,  not claim or not take  possession  of any
         Collateral, and/or may forthwith sell, lease, assign, give an option or
         options to  purchase  or sell or  otherwise  dispose of and deliver the
         Collateral (or contract to do so), or any part thereof,  in one or more
         parcels at public or private  sales(s) at Lender's offices or elsewhere
         at such price(s) as lender may determine,  for cash or on credit or for
         future delivery without assumption of any credit risk.


<PAGE>

06-29-1999                 COMMERCIAL SECURITY AGREEMENT                  Page 6
Loan No.                           (Continued)

================================================================================
         Collect Revenues,  Apply Accounts.  Lender,  either itself or through a
         receiver,  may collect the payments,  rents,  income, and revenues from
         the Collateral.  Lender may at any time in its discretion  transfer any
         Collateral  into its own name or that of its  nominee  and  receive the
         payments,  rents,  income,  and revenues therefrom and hold the same as
         security  for  the   indebtedness   or  apply  it  to  payment  of  the
         indebtedness  in such  order of  preference  as Lender  may  determine.
         Insofar as the Collateral  consists of accounts,  general  intangibles,
         insurance  policies,  instruments,  chattel paper, chosen in action, or
         similar  property,  Lender may demand,  collect,  receipt for,  settle,
         compromise,  adjust, sue for,  foreclose,  or realize on the Collateral
         for cash,  credit or otherwise as Lender may determine,  whether or not
         indebtedness or Collateral is then due. For these purposes, Lender may,
         on behalf of and in the name of Grantor,  receive,  open and dispose of
         mail  addressed  to  Grantor;  change  any  address  to which  mail and
         payments  are to be sent;  endorse  and/or  sign the name of Grantor on
         notes, checks,  drafts, money orders,  documents of title,  instruments
         and  items  pertaining  to  payment,   shipment,   or  storage  of  any
         Collateral;  grant credit  extensions of time or payment or performance
         or any other indulgences to anyone with respect to any account;  accept
         the return of the goods represented by any account; or do anything else
         which  Grantor  would  be  legally   permitted  to  do.  To  facilitate
         collection,  Lender may notify  account  debtors and  obligators on any
         Collateral to make payments directly to Lender.

         Lender shall apply the net proceeds of any such  collection,  recovery,
         receipt,  appropriation,  realization  or  sale,  after  deducting  all
         reasonable  costs and  expenses of every kind  incurred  in  connection
         therewith or incidental to the care or safekeeping of any or all of the
         Collateral  or in any way  relating to the rights of Lender  hereunder,
         including  attorneys' fees and legal expenses,  to the payment in whole
         or in part of the indebtedness,  in such order as lender may elect, and
         only after  applying  such net proceeds and after the payment by Lender
         of any other  amount  required  by any  provision  of law,  need Lender
         account for the surplus, if any to Grantor.

         Obtain  Deficiency.  Grantor shall remain liable for any  deficiency if
         the  proceeds  of  any  sale  or  disposition  of  the  Collateral  are
         insufficient to pay all amounts to which Lender is entitled even if the
         transaction  described  in this  subsection  is a sale of  accounts  or
         chattel paper.  If Lender chooses to sell any or all of the Collateral,
         Lender  may  obtain  a  judgment  against  Grantor  for any  deficiency
         remaining on the  indebtedness  due to Lender after  application of all
         amounts  received  from the  exercise  of the rights  provided  in this
         Agreement.

         Waiver.  To the extent  permitted by applicable law, Grantor waives all
         claims,   damages  and  demands  against  Lender  arising  out  of  the
         repossession, retention, sale or disposition of the Collateral.

         License.  Lender is hereby  granted  a license  or other  right to use,
         without charge, Grantor's patents, copyrights, trade secrets, technical
         processes, rights of use of any name, trade names, trademarks,  labels,
         and  advertising  matter,  or any property of a similar  nature,  as it
         pertains to the Collateral,  in completing  production of,  advertising
         for sale, and selling any  Collateral,  and Grantor's  rights under all
         licenses  (excluding  Lucent  Technologies  license) and all  franchise
         agreements shall inure to lender's benefit.

         Other  Rights  and  Remedies.  Lender  shall  have all the  rights  and
         remedies  of a secured  creditor  under the  provisions  of the Uniform
         Commercial  Code,  as may be amended  from time to time.  In  addition,
         Lender shall have and may exercise any or all other rights and remedies
         it may have available at law, in equity, or otherwise.

         Cumulative  Remedies.  All of  lender's  rights and  remedies,  whether
         evidenced  by this  Agreement  or the Relate  Documents or by any other
         writing,  shall  be  cumulative  and  may be  exercised  singularly  or
         concurrently.  Election  by  Lender  to  pursue  any  right  or  remedy
         concurrently  or in any sequence shall not exclude pursuit of any other
         right or remedy  concurrently  or in any  sequence,  and an election to
         make expenditures or to take action to perform an obligation of Grantor
         under this  Agreement,  after Grantor's  failure to perform,  shall not
         affect  Lender's  right  to  declare  a  default  and to  exercise  its
         remedies.

MISCELLANEOUS  PROVISIONS.  The following miscellaneous provisions are a part of
this Agreement:

         Amendments.  This  Agreement,  together  with  any  Related  Documents,
         constitutes the entire understanding and agreement of the parties as to
         the  matters  set  forth in this  Agreement  and  supersedes  all prior
         understandings and correspondence, oral or written, with respect to the
         subject matter hereof.  No alteration of or amendment to this Agreement
         shall be  effective  unless given in writing and signed by the party or
         parties sought to be charged or bound by the alteration or amendment.

         Applicable  Law. This  Agreement  shall be governed by and construed in
         accordance with the laws of the State of Florida.

         Attorneys'  Fees;  Expenses.  Grantor  agrees to pay upon demand all of
         Lender's costs and expenses,  including reasonable  attorneys' fees and
         Lender's legal expenses,  incurred in connection with the  preparation,
         execution,  protection,  enforcement  and collection of this Agreement.
         Lender may pay someone else to help enforce this Agreement, and Grantor
         shall  pay the  costs  and  expenses  of such  enforcement.  Costs  and
         expenses include Lender's reasonable attorneys' fees and legal expenses
         whether or not there is a lawsuit, including reasonable attorneys' fees
         and legal expenses for bankruptcy proceedings (and including efforts to
         modify or vacate any automatic stay or  injunction),  appeals,  and any
         anticipated  post-judgment collection services.  Grantor also shall pay
         all court  costs and such  additional  fees as may be  directed  by the
         court.

         Caption   Headings.   Caption   headings  in  this  Agreement  are  for
         convenience purposes only and are not to be used to interpret or define
         the provisions of this Agreement.

         Extensions  and  Compromises.  With  respect to any  Collateral  or the
         indebtedness, Grantor assents to all extensions or postponements to the
         time  of  payment  thereof  or  any  other   indulgence  in  connection
         therewith, to each substitution,  exchange or release of Collateral, to
         the  release  of any party  primarily  or  secondarily  liable,  to the
         acceptance  of  partial   payment  thereon  or  to  the  settlement  or
         compromise thereof, all in such manner and such time or times as Lender
         may deem advisable. No forbearance in exercising any right or remedy on
         any one or more  occasions  shall  operate  as a waiver  thereof on any
         future  occasion;  and no single or  partial  exercise  of any right or
         remedy shall preclude any other exercise thereof or the exercise of any
         other right or remedy.

         Notices. All notices required to be given under this Agreement shall be
         given in writing and shall be effective when actually delivered or when
         deposited with a nationally  recognized  overnight courier or deposited
         in the United States registered or certified mail, first class, postage
         prepaid,  return receipt requested,  addressed to the party to whom the
         notice  is to be given at the  address  shown  above;  notification  by
         facsimile is specifically not allowed. Any party may change its address
         for notices under this Agreement by giving formal written notice to the
         other parties,  specifying  that the purpose of the notice is to change
         the party's  address.  To the extent  permitted by  applicable  law, if
         there is more than one Grantor,  notice to any Grantor will  constitute
         notice to all Grantors.  For notice  purposes,  Grantor  agrees to keep
         Lender informed at all times of Grantor's current address(es).

         Power of  Attorney.  Grantor  hereby  appoints  Lender  as its true and
         lawful attorney-in-fact,  irrevocably,  with full power of substitution
         to do the following: (a) to demand, collect,  receive, receipt for, sue
         and  recover  all  sums of money or  other  property  which  may now or
         hereafter  become due,  owing or payable  from the  Collateral;  (b) to
         execute,  sign and endorse any and all claims,  instruments,  receipts,
         checks, drafts or warrants issued in payment for the Collateral; (c) to
         settle or compromise any and all claims  arising under the  Collateral,
         and,  in the place and stead of  Grantor,  to execute  and  deliver its
         release  and  settlement  for the  claim;  and (d) to file any claim or
         claims  or to  take  any  action  or  institute  or  take  part  in any
         proceedings, either in its own name or in the name of Grantor, or

<PAGE>

06-29-1999                COMMERCIAL SECURITY AGREEMENT                   Page 7
Loan No.                           (Continued)

================================================================================
         otherwise,  which in the  discretion of Lender may seem to be necessary
         or advisable, This power is given as security for the indebtedness, and
         the authority  hereby  conferred is and shall be irrevocable  and shall
         remain in full force and effect until the  indebtedness is paid in full
         to Lender.

         Severabillity. If a court of competent jurisdiction finds any provision
         of this  Agreement to be invalid or  unenforceable  as to any person or
         circumstance,  such finding shall not render that provision  invalid or
         unenforceable  as to any other persons or  circumstances.  If feasible,
         any such  offending  provision  shall be  deemed to be  modified  to be
         within  the  limits of  enforceability  or  validity;  however,  if the
         offending provision cannot be so modified, it shall be stricken and all
         other  provisions of this  Agreement in all other respects shall remain
         valid and enforceable.

         Successor  Interests.  Subject to the  limitations  set forth  above on
         transfer of the  Collateral,  this Agreement  shall be binding upon and
         inure to the benefit of the parties, their successors an assigns.

         Time.  Time is of the essence of all requirements of Grantor herein.

         Waiver. Lender shall not be deemed to have waived any rights under this
         Agreement  unless such waiver is given in writing and signed by Lender.
         No delay or  omission  on the part of  Lender in  exercising  any right
         shall operate as a waiver of such right or any other right. A waiver by
         Lender  of a  provision  of  this  Agreement  shall  not  prejudice  or
         constitute  a waiver of  Lender's  right  otherwise  to  demand  strict
         compliance   with  that  provision  or  any  other  provision  of  this
         Agreement. No prior waiver by Lender, nor any course of dealing between
         Lender and Grantor, shall constitute a waiver of any of Lender's rights
         or of any of  Grantor's  obligations  as to  any  future  transactions.
         Whenever the consent of Lender is required  under this  Agreement,  the
         granting of such consent by Lender in any instance shall not constitute
         continuing  consent  to  subsequent  instances  where  such  consent is
         required  and in all cases such  consent  may be granted or withheld in
         the sole discretion of Lender.

ACCOUNTS.  The word  "accounts"  means  all  accounts,  instruments,  documents,
chattel  paper,  reimbursements  an  obligations  in any form  owing to  Grantor
arising  out of the  sale or lease of goods  or the  rendition  of  services  by
Grantor, whether or not earned by performance; all credit insurance, guaranties,
letters  of  credit,  advices  of  credit,  and  other  security  for any of the
foregoing;  all merchandise  returned to or reclaimed by Grantor;  and Grantor's
books  relating  to  any of the  foregoing.  For  purposes  of  this  Agreement,
Grantor's  grant of accounts to Lender as  Collateral  includes an assignment of
all accounts to Lender.

GENERAL   INTANGIBLES.   The  words  "general   intangibles"  mean  all  general
intangibles,  choices  in  action,  causes of  action,  and all  other  personal
property  of every kind and nature  (other than goods and  accounts)  including,
without limitation,  patents, trademarks trade names, service marks, copyrights,
and applications for any of the above;  and goodwill,  trade secrets,  licenses,
(excluding Lucent  Technologies  license)  franchises,  rights under agreements,
deposit accounts, tax refunds, tax refund claims, monies due from pension funds,
governmental   reimbursements  and  Grantor's  books  relating  to  any  of  the
foregoing.

INVENTORY. To the extent the collateral consists of inventory,  unless otherwise
waived or modified in writing by lender, Grantor shall from time to time but not
less than the 15th day of each month during the term of this  Agreement  provide
an inventory  report,  acceptable to Lender  specifying  Grantor's  cost and the
resale cost of Grantor's raw materials,  work in process, and finished goods and
such other information as Lender may reasonably request.

ADDITIONAL  COLLATERAL  PROVISION.  Notwithstanding  the foregoing grant by each
Borrower of a security  interest in all of the Collateral,  it is understood and
agreed by all parties that the Borrower shall, grant to the Bank  simultaneously
with the  execution  of this  Agreement  and as and when  issued or  acquired an
Assignment  of  proceeds  of  letters  of credit and  foreign  credit  insurance
policies  issued for the benefit of the Borrower to secure payments for accounts
receivable and inventory of which is guaranteed by EximBank.
Said  assignment  shall provide that all of said payments shall be made directly
to the Bank.

JURISDICTION. In connection with any litigation regarding any matter arising out
of this  document  or any  subsequent  agreement  between  the  parties  to this
document,  each submits to the exclusive  jurisdiction  of the state and federal
courts located in the State of Florida.

JURY WAIVER;  DAMAGES.  THE PARTIES TO THIS DOCUMENT  ACKNOWLEDGE AND AGREE THAT
(1) ANY SUIT,  ACTION OR PROCEEDING  WHETHER CLAIM OR  COUNTERCLAIM,  BROUGHT OR
INSTITUTED BY ANY PARTY OR ANY SUCCESSOR OR ASSIGN OF ANY SUCH PARTY, ON OR WITH
RESPECT TO THIS  DOCUMENT  OR ANY OTHER LOAN  DOCUMENT  OR THE  DEALINGS  OF THE
PARTIES WITH RESPECT HERETO, OR THERETO,  SHALL BE TRIED ONLY BY A COURT AND NOT
BY A JURY AND EACH PARTY WAIVES THE RIGHT TO TRIAL BY JURY; (11) EACH WAIVES ANY
RIGHT IT MAY HAVE TO CLAIM OR RECOVER,  IN ANY SUCH SUITE, ACTION OR PROCEEDING,
ANY SPECIAL,  EXEMPLARY,  PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES OTHER
THAN,  OR IN ADDITION TO, ACTUAL  DAMAGES;  AND (111) THIS SECTION IS A SPECIFIC
AND MATERIAL  ASPECT OF THS  DOCUMENT AND LENDER WOULD NOT EXTEND  CREDIT IF THE
WAIVERS SET FORTH IN THIS SECTION WERE NOT A PART OF THIS DOCUMENT.

GRANTOR  ACKNOWLEDGES HAVING READ ALL THE PROVISIONS OF THIS COMMERCIAL SECURITY
AGREEMENT,  AND GRANTOR  AGREES TO ITS TERMS.  THIS  AGREEMENT IS DATED JUNE 29,
1999.

GRANTOR:

Elcotel, Inc.

By: /s/ William H. Thompson
   ------------------------------------------------
   William H. Thompson, Senior Vice President

================================================================================
LASER PRO, Reg. U.S. Pat.  T.M. Off., Ver. 3.24(C)1999 CFI ProServices, Inc.
All rights reserved. [FL-E40 P3.24a ELCOTEL.LNC25.OVL]



EXHIBIT 10.5
                                 PROMISSORY NOTE
<TABLE>
<CAPTION>
- ---------------- ------------- -------------- -------------- -------------- --------------- -------------- ------------- -----------
<S>              <C>           <C>            <C>            <C>            <C>             <C>            <C>           <C>
Principal        Loan Date     Maturity       Loan No.       Call           Collateral      Account        Officer       Initials
$2,000,000.00    06-29-1999    06-29-2000                    A100
- ---------------- ------------- -------------- -------------- -------------- --------------- -------------- ------------- -----------
</TABLE>
References  in the shaded  area are for  Lender's  use only and do not limit the
applicability of this document to any particular loan or item.
- --------------------------------------------------------------------------------

Borrower:  Elcotel, Inc.                  Lender:  NationsBank, N.A.
           6428 Parkland Drive                     P.O. Box 40329
           Sarasota, FL   34243                    Jacksonville, FL   32203-0329

================================================================================

Principal Amount:  $2,000,000.00                    Date of Note:  June 29, 1999

PROMISE  TO  PAY.  Elcotel,  Inc.,  jointly  and  severally  if  more  than  one
("Borrower"),  promises to pay to  NationsBank,  N.A.  ("Lender"),  or order, in
lawfully obtained money of the United States of America, the principal amount of
Two Million & 00/100 Dollars  ($2,000,000.00)  or so much as may be outstanding,
together  with  Interest on the unpaid  balance of principal  advanced  from the
date(s) of  disbursement  until paid in full as set forth herein.  The principal
amount of this Note may be advanced,  paid and readvanced in full or part during
the term of this Note provided no event of default or demand for payment  exists
hereunder.

PAYMENT. Borrower will pay this loan in one payment of all outstanding principal
plus all accrued  unpaid  interest on June 29, 2000. In addition,  Borrower will
pay regular monthly payments of accrued unpaid interest beginning July 29, 1999,
and all subsequent Interest payments are due on the same day of each month after
that.  The annual  interest  rate for this Note is computed on a 365/360  basis;
that is, by applying  the ratio of the annual  interest  rate over a year of 360
days, multiplied by the outstanding principal balance,  multiplied by the actual
number of days the principal balance is outstanding. Borrower will pay Lender at
Lender's  address  shown above or at such other place as Lender may designate in
writing.  Payments shall be allocated between principal,  interest, costs, fees,
if any, at the discretion of Lender.  Any payment to be debited from  Borrower's
designated  account will be debited on the scheduled due date;  however,  if the
scheduled  due date is on a weekend or holiday,  the payment  will be debited on
the next non-weekend/holiday day.

VARIABLE INTEREST RATE. The Interest rate on this Note is subject to change from
time to time based on changes in an  independent  index  which is the Libor Rate
(as defined herein) (the "Index").  The Index is not necessarily the lowest rate
charged by Lender on its loans. If the Index becomes unavailable during the term
of this loan,  Lender may designate a substitute index after notice to Borrower.
Borrower  understands  that  Lender may make loans based on other rates as well.
The interest rate change will not occur more often than each 1 month period. The
interest  rate shall change on the first  Business  Banking Day of each Interest
Period.  For  purposes  hereof,  the  following  terms shall have the  following
meanings:  (a) "Business Banking Day" shall mean each day other than a Saturday,
a Sunday or any holiday on which commercial  banks in Jacksonville,  Florida are
closed for business; (b) "Interest Period" shall mean (I) initially,  the period
commencing the Date of Note and ending the day  immediately  preceding the first
Interest  Rate  Change  Date or (ii)  subsequently,  the period  commencing  any
Interest Rate Change Date and ending on the day  immediately  preceding the next
subsequent Interest Rate Change Date; (c) "Interest Rate Change Date" shall mean
the first  Business  Banking Day of each 1 month period;  (d) "Libor Rate" shall
mean the  offered  rate for  deposits  in United  States  dollars  in the London
Interbank  market for a 1 month period which appears on the Libor Rate Reference
Page as of 11:00 a.m.  (London time) on the day that is two London  Banking Days
preceding the first Business  Banking Day of each Interest  Period.  If at least
two such rates appear on the applicable Libor Rate Reference Page, the rate will
be the arithmetic  mean of such offered rates;  (e) "Libor Rate Reference  Page"
shall mean either (i) the Reuters Screen LIBO Page,  (ii) the Dow Jones Telerate
Page 3750, or (iii) such other  nationally  recognized  source,  as from time to
time may be used by Lender in its sole discretion as a reference for determining
an  applicable  Libor Rate;  (f) "London  Banking Day" shall mean each day other
than a Saturday,  a Sunday or any holiday on which  commercial  banks in London,
England are closed for  business.  The interest rate to be applied to the unpaid
balance of this Note will be a per annum rate of 1.500  percentage  points  over
the index.  Lender will tell  Borrower  the current  Index rate upon  Borrower's
request.  NOTICE:  Under no circumstances will the effective rate of interest on
this Note be more than the maximum rate allowed by  applicable  law. Upon demand
for payment of this Note,  the  interest  rate on this Note to be applied to the
unpaid  balance of principal,  unpaid  accrued  interest,  costs and fees, to be
applicable  until  paid in full,  will be highest  interest  rate  permitted  by
applicable law.

PREPAYMENT. Borrower may pay all or a portion of the amount owed earlier than it
is due. Early payments will not, unless agreed to by Lender in writing,  relieve
Borrower of Borrower's obligation to continue to make payments of accrued unpaid
interest. Rather, they will reduce the principal balance due.

LATE  CHARGE.  If a payment  is 10 days or more late,  Borrower  will be charged
5.000% of the unpaid  portion of the  regularly  scheduled  payment or  $100.00,
whichever is greater.

DEFAULT.  Borrower  will be in  default  if any of the  following  happens:  (a)
Borrower  fails to make any payment when due;  (b)  Borrower  breaks any written
promise  Borrower has made to Lender,  or Borrower fails to perform  promptly at
the time and  strictly  in the manner  provided  in this Note or in any  written
agreement  related  to this  Note,  or in any other  written  agreement  or loan
Borrower has with Lender,  contingent or absolute,  due or to become due, now or
hereafter  existing;  (c) A breach  of any  term or  condition  of any  security
agreement,  pledge  agreement,  mortgage loan  agreement or any other  agreement
related to or  securing  this Note  regardless  if said  document is executed by
Borrower,  any guarantor or a third-party not liable for this Note, upon which a
cure period,  if any,  contained in said agreement has expired;  (d) suspension,
liquidation,  sale  or  transfer  of  Borrower's  business  or  assets;  (e) Any
representation,  warranty,  statement  or report made or  furnished to Lender by
Borrower  or on  Borrower's  behalf  is false,  or  misleading  in any  material
respect; (f) Borrower becomes insolvent, a receiver is appointed for any part of
Borrower's property,  Borrower makes an assignment for the benefit of creditors,
or any proceeding is commenced  either by Borrower or against Borrower under any
bankruptcy of insolvency  laws; (g) Any creditor tries to take any of Borrower's
property on or in which Lender has a lien or security interest.  This includes a
garnishment of any of Borrower's  accounts with Lender;  (h) Failure of Borrower
to furnish  Lender  within  thirty  (30) days after  written  request by Lender,
current financial statements, including income tax returns, in form satisfactory
to Lender or to permit inspection of any of Borrower's books or records; (i) The
issuance of any tax levy or lien against Borrower or Borrower's  failure to pay,
withhold,  collect  or remit any tax when  assessed  or due;  (j) The  filing of
formal  charges  under any federal or state law against  Borrower or  Borrower's
assets which forfeiture is a potential penalty;  (k) Any of the events described
in this default  section  occurs with respect to any guarantor of this Note; (l)
lender in good faith reasonably deems itself insecure.

<PAGE>

06-29-1999                   PROMISSORY NOTE                              Page 2
Loan No.                       (continued)

================================================================================

LENDER'S  RIGHTS.  Upon default,  Lender may declare the entire unpaid principal
balance on this Note and all accrued unpaid interest, costs and fees immediately
due, without notice, and then Borrower will pay that amount. Upon default, or if
this Note is not paid at final  maturity,  Lender,  at its  option,  may add any
unpaid  accrued  interest,  costs and fees to  principal  and such sum will bear
interest therefrom until paid, at the rate provided in this Note but in no event
at an effective total interest rate on this Note greater than the rate permitted
by applicable law. Lender may hire or pay someone else to help collect this Note
if  Borrower  does not pay.  Borrower  also will pay  Lender the amount of these
costs and expenses, which includes,  subject to any limits under applicable law,
Lender's  reasonable  attorneys' fees and Lender's legal expenses whether or not
there is a lawsuit,  including reasonable attorneys' fees and legal expenses for
bankruptcy proceedings (including efforts to modify or vacate any automatic stay
or injunction),  appeals, and any anticipated post-judgment collection services.
If not provided by applicable  law,  Borrower also will pay any court costs,  in
addition to all other sums  provided by law.  This Note shall be governed by and
construed in accordance with the laws of the State of Florida.

DISHONORED  ITEM FEE.  Borrower  will pay a fee to Lender of $15.00 if  Borrower
makes a payment on Borrower's  loan and the check or  preauthorized  charge with
which Borrower pays is later dishonored.

RIGHT  OF  SETOFF.  Borrower  authorizes  Lender,  to the  extent  permitted  by
applicable  law,  to  charge,  withdraw  or setoff  all sums  owing on this Note
against any and all the accounts set forth below in the Accounts section without
prior demand or notice to Borrower.

ACCOUNTS.  Borrower grants to Lender a contractual  possessory security interest
in, and hereby assigns, conveys, delivers,  pledges, and transfers to Lender all
of Borrower's right, title and Interest In and to, Borrower's deposits, accounts
(whether  checking,  savings,  or some  other  account),  or  securities  now or
hereafter In the possession of or on deposit with Lender or subsidiary including
without  limitation all accounts held jointly with someone else and all accounts
Borrower may open in the future,  excluding  however all IRA,  Keogh,  and trust
accounts.

LINE OF CREDIT.  This Note evidences a revolving line of credit.  Advances under
this Note, as well as  directions  for payment from  Borrower's  accounts may be
requested  orally or in writing by Borrower or by an Authorized  person.  Lender
may,  but need not,  require  that all oral  requests be  confirmed  in writing.
Borrower agrees to be liable for all sums either (a) advanced In accordance with
the  instructions  of an authorized  person or (b) credited to any of Borrower's
accounts  with Lender.  The unpaid  principal  balance owing on this Note at any
time may be  evidenced  by  endorsements  on this  Note or by  Lenders  Internal
records,  including daily computer printouts.  Lender will have no obligation to
advance  funds under this Note if: (a)  Borrower or any  guarantor is in default
under the terms of this Note or any agreement that Borrower or any guarantor has
with Lender, Including any agreement made In connection with the signing of this
Note; (b) Borrower or any guarantor  ceases doing business or is insolvent;  (c)
any Guarantor  seeks,  claims or otherwise  attempts to limit,  modify or revoke
such  guarantor's  guarantee  of this Note or any other  loan with  Lender;  (d)
Borrower has applied  funds  provided  pursuant to this Note for purposes  other
than those  authorized by Lender;  or (e) Lender in good faith  reasonably deems
itself  insecure  under  this Note or any other  agreement  between  Lender  and
Borrower.

REPRESENTATIONS  AND WARRANTIES.  Borrower represents and warrants to Lender, as
of the date of this Note, as of the date of each  disbursement of loan proceeds,
and as of the date of any renewal,  extension or  modification of this Note: (a)
Borrower (i) has begun analyzing the operations of Borrower and its subsidiaries
and affiliates  that could be adversely  affected by failure to become Year 2000
compliant:  (that  is,  computer  applications,  imbedded  microchips  and other
systems  will be able to perform  date  sensitive  functions  prior to and after
December 31, 1999),  (ii) has developed a plan for becoming Year 2000  compliant
in a timely  manner the  implementation  of which is on schedule in all material
respects;  and (iii) reasonably believes that it will become Year 2000 compliant
for its  operations  and those of its  subsidiaries  and  affiliates on a timely
basis  except to the  extent  that a failure  to do so could not  reasonably  be
expected to have a material  adverse  effect  upon the  financial  condition  of
Borrower;  (b) Borrower  reasonably  believes any suppliers and vendors that are
material to the operations of Borrower or its  subsidiaries  and affiliates will
be Year 2000 compliant for their own computer  applications except to the extent
that a failure  to do so could not  reasonably  be  expected  to have a material
adverse effect upon the financial  condition of Borrower;  and (c) Borrower will
promptly  notify  Lender  in the event  Borrower  determines  that any  computer
application which is material to the operations of Borrower, its subsidiaries or
any of its material  vendors or suppliers  will not be fully Year 2000 compliant
on a timely basis,  except to the extent that such failure could not  reasonably
be expected to have a material  adverse  effect upon the financial  condition of
Borrower.

LOAN  AGREEMENT.  This Note is issued  pursuant to the terms and provisions of a
certain Business Loan Agreement of even date between Borrower and Lender.

MANDATORY  PRINCIPAL PAYMENT.  In addition to the principal payment schedule set
forth above in the paragraph entitled "Payment," each advance hereunder shall be
due and payable on the earlier on (a)  immediately  upon  Borrower's  receipt of
payment from an account debtor against the corresponding account receivable,  or
(b) 180 days after the making of such advance. .

BORROWING BASE  AGREEMENT.  All advances under this Note shall be subject to the
provisions of the  Borrowing  Base  Agreement of even date between  Borrower and
Lender.

GENERAL PROVISIONS.  If any part of this Note cannot be enforced, this fact will
not affect the rest of the Note.  Borrower  does not agree or intend to pay, and
Lender does not agree or intend to contract for, charge,  collect, take, reserve
or receive (collectively referred to herein as "charge or collect"),  any amount
in the nature of interest  or in the nature of a fee for this loan,  which would
in any way or event (including demand, prepayment, or acceleration) cause Lender
to  charge  or  collect  more for this loan  than the  maximum  Lender  would be
permitted to charge or collect by federal law or the law of the State of Florida
(as applicable).  Any such excess interest or unauthorized fee shall, instead of
anything  stated to the  contrary,  be  applied  first to reduce  the  principal
balance of this loan,  and when the principal has been paid in full, be refunded
to Borrower.  Lender may delay or forgo  enforcing any of its rights or remedies
under this Note without  losing  them.  Borrower and any other person who signs,
guarantees  or  endorses  this  Note,  to  the  extent  allowed  by  law,  waive
presentment,  demand for  payment,  protest and notice of dishonor and all other
demands and notices in connection  with the delivery,  acceptance,  performance,
default or enforcement of this Note.  Upon any change in the terms of this Note,
and unless otherwise  expressly stated in writing, no party who signs this Note,
whether as maker, guarantor,  accommodation maker or endorser, shall be released
from liability. All rights, powers,  privileges and immunities herein granted to
Lender shall extend to its successors and assigns


<PAGE>

06-29-1999                  PROMISSORY NOTE                               Page 3
Loan No                       (Continued)

================================================================================

and any other legal  holder of this Note.  All rights,  powers,  privileges  and
immunities of Borrower hereunder may not in any way be assigned,  transferred or
sold. Lender at any time is authorized to correct patent errors herein. All such
parties agree that Lender may renew, modify,  substitute,  consolidate or extend
(repeatedly  and for any  length of time) this  loan,  or  release  any party or
guarantor or  collateral;  or impair,  fail to realize upon or perfect  Lender's
security interest in the collateral;  and take any other action deemed necessary
by Lender  without the consent of or notice to,  acknowledgment  or agreement by
anyone. All such parties also agree that Lender may modify this loan without the
consent of or notice to anyone  other than the party with whom the  modification
is made.  This Note  constitutes the entire  understanding  and agreement of the
parties  as to the  matters  set  forth in this  Note and  supersedes  all prior
understandings and correspondence,  oral or written, with respect to the subject
matter  hereof.  No  alteration  of or amendment to this Note shall be effective
unless given in writing and signed by Lender.  Borrower  acknowledges  that this
Note  evidences a loan made primarily for business,  commercial or  agricultural
purposes and not primarily for personal, family or household purposes. When this
Note  becomes due, by default,  demand or  maturity,  Lender may, at its option,
demand,  sue  for,  collect,  or make  any  compromise  or  settlement  it deems
desirable  with  reference to any  collateral  pledged or granted for this Note.
Lender shall not be bound to take any steps  necessary to preserve any rights in
any such  collateral  against  prior  parties.  Lender  shall  have no duty with
respect to collection  or protection of any such  collateral or of any income of
any such on the collateral as to the  preservation  of any rights  pertaining to
any such collateral beyond safe custody.  Borrower authorizes Lender to exchange
Lender's  deposit,  credit and borrowing  information  about Borrower with third
parties. Borrower agrees to indemnify and hold Lender harmless against liability
for the payment for documentary  stamp and Intangible taxes (including  Interest
and  penalties)  (if  applicable),  which may be  determined  to be payable with
respect  to this  transaction.  If this  Note is  renewed,  modified,  extended,
substituted or  consolidated,  although Lender is under no duty to do so, Lender
may,  without  Borrower's or any  guarantor's  consent:  (a) advance the maximum
amount of principal then available the day prior to said occurrence, (b) deposit
said amount in Borrower's  account with Lender the day prior to said occurrence,
(c) withdraw said amount from Borrower's  account with Lender the day after said
occurrence,  and (d) apply said amount to the principal amount then outstanding.
Said procedures are intended to minimize Borrower's documentary stamp tax and/or
Intangible tax  liabilities  (if  applicable),  although  Borrower will be fully
responsible  for accrued  interest on the amount of principal  advanced for said
procedure.  If  this  Note  represents  a  renewal,   modification,   extension,
substitution  or  consolidation  of  a  Note  owed  to  Lender,   then  Borrower
acknowledges  and  agrees  that  there  are  no  claims,  setoffs,   avoidances,
counterclaims   or   defenses   or  rights  to  claims,   setoffs,   avoidances,
counterclaims or defenses to enforcement of this Note.

JURISDICTION. In connection with any litigation regarding any matter arising out
of this  document  or any  subsequent  agreement  between  the  parties  to this
document,  each submits to the exclusive  jurisdiction  of the state and federal
courts located in the State of Florida.

JURY WAIVER;  DAMAGES.  THE PARTIES TO THIS DOCUMENT  ACKNOWLEDGE AND AGREE THAT
(1) ANY SUIT,  ACTION OR  PROCEEDING,WHETHER  CLAIM OR COUNTERCLAIM,  BROUGHT OR
INSTITUTED BY ANY PARTY OR ANY SUCCESSOR OR ASSIGN OF ANY SUCH PARTY, ON OR WITH
RESPECT TO THIS  DOCUMENT  OR ANY OTHER LOAN  DOCUMENT  OR THE  DEALINGS  OF THE
PARTIES WITH RESPECT HERETO, OR THERETO,  SHALL BE TRIED ONLY BY A COURT AND NOT
BY A JURY AND EACH PARTY WAIVES THE RIGHT TO TRIAL BY JURY; (II) EACH WAIVES ANY
RIGHT IT MAY HAVE TO CLAIM OR RECOVER,  IN ANY SUCH SUIT,  ACTION OR PROCEEDING,
ANY SPECIAL,  EXEMPLARY,  PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES OTHER
THAN,  OR IN ADDITION TO, ACTUAL  DAMAGES;  AND (III) THIS SECTION IS A SPECIFIC
AND MATERIAL  ASPECT OF THIS  DOCUMENT AND LENDER WOULD NOT EXTEND CREDIT IF THE
WAIVERS SET FORTH IN THIS SECTION WERE NOT A PART OF THIS DOCUMENT.

PRIOR TO SIGNING THIS NOTE,  BORROWER READ AND  UNDERSTOOD ALL THE PROVISIONS OF
THIS NOTE,  INCLUDING THE VARIABLE INTEREST RATE PROVISIONS.  BORROWER AGREES TO
THE TERMS OF THE NOTE AND ACKNOWLEDGES RECEIPT OF A COMPLETED COPY OF THE NOTE.

BORROWER:

Elcotel, Inc.

By:      /s/ William H. Thopmpson
   -----------------------------------------------
      William H. Thompson,  Senior Vice President

"This instrument is made in connection with an international banking transaction
and no Florida  Documentary  Stamp Tax is due hereon in accordance  with Chapter
201.23 )4), F.S.:.

Variable Rate.  Line of  Credit.LASER  PRO, Reg. U.S. Pal.& T.M. Off., Ver. 3.24
(C) 1999 CF1  ProServIces,  Inc.  All rights  reserved.  [FL-D20  F3.24a  P3.24a
ELCOTEL.LN C25.OVL)




EXHIBIT 10.6
                                                         HAHN & HESSEN LLP DRAFT

                                                                         ANNEX B

                     EXPORT-IMPORT BANK OF THE UNITED STATES
                        WORKING CAPITAL GUARANTEE PROGRAM

                               BORROWER AGREEMENT


      THIS BORROWER AGREEMENT (this "Agreement") is made and entered into by the
entity identified as Borrower on the signature page hereof ("Borrower") in favor
of the Export-Import Bank of the United States ("Ex-Im Bank") and the
institution identified as Lender on the signature page hereof ("Lender").

                                    RECITALS

      Borrower has requested that Lender establish a Loan Facility in favor of
Borrower for the purposes of providing Borrower with pre-export working capital
to finance the manufacture, production or purchase and subsequent export sale of
Items.

      It is a condition to the establishment of such Loan Facility that Ex-Im
Bank guarantee the payment of ninety percent (90%) of certain credit
accommodations subject to the terms and conditions of a Master Guarantee
Agreement and the Loan Authorization Agreement.

      Borrower is executing this agreement for the benefit of Lender and Ex-Im
Bank in consideration for and as a condition to Lender's establishing the Loan
Facility and Ex-Im Bank's agreement to guarantee such Loan Facility pursuant to
the Master Guarantee Agreement.

      NOW, THEREFORE, Borrower hereby agrees as follows:

                                    ARTICLE I
                                   DEFINITIONS

10.1  Definition of Terms. As used in this Agreement, including the Recitals to
      this Agreement and the Loan Authorization Agreement, the following terms
      shall have the following meanings:

      "Accounts Receivable" shall mean Borrower's now owned or hereafter
acquired (a) "accounts" (as such term is defined in the UCC), other receivables,
book debts and other forms of obligations, whether arising out of goods sold or
services rendered or from any other transaction; (b) rights in, to and under all
purchase orders or receipts for goods or services; (c) rights to any goods
represented or purported to be represented by any of the foregoing (including
unpaid sellers' rights of rescission, replevin, reclamation and stoppage in
transit and rights to returned, reclaimed or repossessed goods); (d) moneys due
or to become due to such Borrower under all purchase orders and contracts for
the sale of goods or the performance of services or both by Borrower (whether or
not yet earned by performance on the part of Borrower), including the proceeds
of the foregoing; (e) any notes, drafts, letters of credit, insurance proceeds
or other



<PAGE>

                                       2


instruments, documents and writings evidencing or supporting the foregoing; and
(f) all collateral security and guarantees of any kind given by any other Person
with respect to any of the foregoing.

      "Advance Rate" shall mean the rate Specified in Section (5) (C) of the
Loan Authorization Agreement for each category of Collateral.

      "Business Day" shall mean any day on which the Federal Reserve Bank of New
York is open for business."

      "Buyer" shall mean a Person which has entered into one or more Export
Orders with Borrower.

      "Collateral" shall mean all property and interest in property in or upon
which Lender has been granted a valid and enforceable Lien as security for the
payment of all the Loan Facility Obligations including the Collateral identified
in Section (6) of the Loan Authorization Agreement and all products and proceeds
(cash and non-cash) thereof.

      "Commercial Letters of Credit" shall mean those letters of credit subject
to the UCP payable in Dollars and issued or caused to be issued by Lender on
behalf of Borrower for the benefit of a supplier(s) of Borrower in connection
with Borrower's purchase of goods or services from the supplier in support of
the export of the Items.

      "Country Limitation Schedule" shall mean the schedule published from time
to time by Ex-Im Bank and provided to Borrower by Lender which sets forth on a
country by country basis whether and under what conditions Ex-Im Bank will
provide coverage for the financing of export transactions to countries listed
therein.

      "Credit Accommodation Amount" shall mean, the sum of (a) the aggregate
outstanding amount of Disbursements and (b) the aggregate outstanding face
amount of Letter of Credit Obligations.

      "Credit Accommodations" shall mean collectively, Disbursements and Letter
of Credit Obligations.

      "Debarment Regulations" shall mean collectively (a) the Governmentwide
Debarment and Suspension (Nonprocurement) regulations (Common Rule), 53 Fed.
Reg. 19204 (May 26, 1988), (b) Subpart 9.4 (Debarment, Suspension, and
Ineligibility) of the Federal Acquisition Regulations, 48 C.F.R. 9.400-9.409 and
(c) the revised Governmentwide Debarment and Suspension (Nonprocurement)
regulations (Common Rule), 60 Fed. Reg. 33037 (June 26, 1995).

      "Delegated Authority Letter Agreement" shall mean the Delegated Authority
Letter Agreement, if any, between Ex-Im Bank and Lender.

      "Disbursement" shall mean collectively, (a) an advance of a working
capital loan from Lender to Borrower under the Loan Facility, and (b) an advance
to fund a drawing under a Letter of Credit issued or caused to be issued or
caused to be issued by Lender for the account of Borrower under the Loan
Facility.

<PAGE>

                                        3


      "Dollars" or "$" shall mean the lawful currency of the United States.

      "Effective Date" shall mean the date on which (a) the Loan Documents are
executed by Lender and Borrower or the date, if later, on which agreements are
executed by Lender and Borrower adding the Loan Facility to an existing working
capital loan arrangement between Lender and such Borrower and (b) all of the
conditions to the making of the initial Credit Accommodations under the Loan
Documents or any amendments thereto have been satisfied.

         "Eligible   Export-Related   Accounts   Receivable"   shall   mean   an
Export-Related  Account  Receivable  which is  acceptable to Lender and which is
deemed to be  eligible  pursuant  to the Loan  Documents,  but in no event shall
Eligible Export-Related Accounts Receivable include any Account Receivable:

      (a)   that does not arise from the sale of Items in the ordinary course of
            Borrower's business;

      (b)   that is not subject to a first perfected Lien in favor of Lender;

      (c)   as to which any covenant, representation or warranty contained in
            the Loan Documents with respect to such Account Receivable has been
            breached;

      (d)   that is not owned by Borrower or is subject to any right, claim or
            interest of another person other than the Lien in favor of Lender;

      (e)   with respect to which an invoice has not been sent;

      (f)   that arises from the sale of defense articles or defense services;

      (g)   that is due and payable from a Buyer located in a country with which
            Ex-Im Bank is prohibited from doing business as designated in the
            Country Limitation Schedule;

      (h)   that does not comply with the requirements of the Country Limitation
            Schedule;

      (i)   that is due and payable more than one hundred eighty (180) days from
            the date of the invoice;

      (j)   that is not paid within sixty (60) calendar days from its original
            due date, unless it is insured through Ex-Im Bank export credit
            insurance for comprehensive commercial and political risk, or
            through Ex-Im Bank approved private insurers for comparable
            coverage, in which case it is not paid within ninety (90) calendar
            days from its due date;

      (k)   that arises from a sale of goods to or performance of services for
            an employee of Borrower, a stockholder of Borrower, a subsidiary of
            Borrower, a Person with a controlling interest in Borrower or a
            Person which shares common controlling ownership with Borrower;

      (l)   that is backed by a letter of credit unless the Items covered by the
            subject letter of credit have been shipped;


<PAGE>

                                        4


      (m)   that Lender or Ex-Im Bank, in its reasonable judgment, deems
            uncollectible for any reason;

      (n)   that is due and payable in a currency other than Dollars, except as
            may be approved in writing by Ex-Im Bank;

      (o)   that is due and payable from a military Buyer, except as may be
            approved in writing by Ex-Im Bank;

      (p)   that does not comply with the terms of sale set forth in Section (7)
            of the Loan Authorization Agreement;

      (q)   that is due and payable from a Buyer who (i) applies for, suffers,
            or consents to the appointment of, or the taking of possession by, a
            receiver, custodian, trustee or liquidator of itself or of all or a
            substantial part of its property or calls a meeting of its
            creditors, (ii) admits in writing its inability, or is generally
            unable, to pay its debts as they become due or ceases operations of
            its present business, (iii) makes a general assignment for the
            benefit of creditors, (iv) commences a voluntary case under any
            state or federal bankruptcy laws (as now or hereafter in effect),
            (v) is adjudicated as bankrupt or insolvent, (vi) files a petition
            seeking to take advantage of any other law providing for the relief
            of debtors, (vii) acquiesces to, or fails to have dismissed, any
            petition which is filed against it in any involuntary case under
            such bankruptcy laws, or (viii) takes any action for the purpose of
            effecting any of the foregoing;

      (r)   that arises from a bill-and-hold, guaranteed sale, sale-and-return,
            sale on approval, consignment or any other repurchase or return
            basis or is evidenced by chattel paper;

      (s)   for which the Items giving rise to such Account Receivable have not
            been shipped and delivered to and accepted by the Buyer or the
            services giving rise to such Account Receivable have not been
            performed by Borrower and accepted by the Buyer or the Account
            Receivable otherwise does not represent a final sale;

      (t)   that is subject to any offset, deduction, defense, dispute, or
            counterclaim or the Buyer is also a creditor or supplier of Borrower
            or the Account Receivable is contingent in any respect or for any
            reason;

      (u)   for which Borrower has made any agreement with the Buyer for any
            deduction therefrom, except for discounts or allowances made in the
            ordinary course of business for prompt payment, all of which
            discounts or allowances are reflected in the calculation of the face
            value of each respective invoice related thereto; or

      (v)   for which any of the Items giving rise to such Account Receivable
            have been returned, rejected or repossessed.

      "Eligible Export-Related Inventory" shall mean Export-Related Inventory
which is acceptable to Lender and which is deemed to be eligible pursuant to the
Loan Documents, but in no event shall Eligible Export-Related Inventory include
any Inventory:

      (a)   that is not subject to a first perfected Lien in favor of Lender;

<PAGE>

                                       5


      (b)   that is located at an address that has not been disclosed to Lender
            in writing;

      (c)   that is placed by Borrower on consignment or held by Borrower on
            consignment from another Person;

      (d)   that is in the possession of a processor or bailee, or located on
            premises leased or subleased to Borrower, or on premises subject to
            a mortgage in favor of a Person other than Lender, unless such
            processor or bailee or mortgagee or the lessor or sublessor of such
            premises, as the case may be, has executed and delivered all
            documentation which Lender shall require to evidence the
            subordination or other limitation or extinguishment of such Person's
            rights with respect to such Inventory an Lender's right to gain
            access thereto;

      (e)   that is produced in violation of the Fair Labor Standards Act or
            subject to the "hot goods" provisions contained in 29 US.C.ss.215 or
            any successor statute or section;

      (f)   as to which any covenant, representation or warranty with respect to
            such Inventory contained in the Loan Documents has been breached;

      (g)   that is not located in the United States;

      (h)   that is demonstration Inventory;

      (i)   that consists of proprietary software (i.e. software designed solely
            for Borrower's internal use and not intended for resale);

      (j)   that is damaged, obsolete, returned, defective, recalled or unfit
            for further processing;

      (k)   that has been previously exported from the United States;

      (l)   that constitutes defense articles or defense services;

      (m)   that is to be incorporated into Items destined for shipment to a
            country as to which Ex-Im Bank is prohibited from doing business as
            designated in the Country Limitation Schedule;

      (n)   that is to be incorporated into Items destined for shipment to a
            Buyer located in a country in which Ex-Im Bank coverage is not
            available for commercial reasons as designated in the Country
            Limitation Schedule, unless and only to the extent that such Items
            are to be sold to such country on terms of a letter of credit
            confirmed by a bank acceptable to Ex-Im Bank; or

      (o)   that is to be incorporated into Items whose sale would result in an
            Account Receivable which would not be an Eligible Export-Related
            Account Receivable.

      "Eligible Person" shall mean a sole proprietorship, partnership, limited
liability partnership, corporation or limited liability company which (a) is
domiciled organized, or formed, as the case may be, in the United States; (b) is
in good standing in the state of its formation or otherwise authorized to
conduct business in the United States; (c) is not currently suspended or
debarred from doing business with the government of the United States or any
instrumentality, division, agency or department thereof; (d) exports or plans to
export Items; (e) operates and has operated as a going concern for at least one
(1) year;

<PAGE>

                                        6


(f) has a positive tangible net worth determined in accordance with GAAP; and
(g) has revenue generating operations relating to its core business activities
for at least one year.

      "ERISA" shall mean the Employment Retirement Security Act of 1974 and the
rules and regulations promulgated thereunder.

      "Export Order" shall mean a written export order or contract for the
purchase by the Buyer from Borrower of any of the Items.

      "Export-Related Accounts Receivable" shall mean, as respects a Borrower,
those Accounts Receivable arising from the sale of Items which are due and
payable to such Borrower in the United States.

      "Export-Related Accounts Receivable Value" shall mean, at the date of
determination thereof, the aggregate face amount of the Eligible Export-Related
Accounts Receivable less taxes, discounts, credits, allowances and Retainages,
except to the extent otherwise permitted by Ex-Im Bank in writing.

      "Export-Related Borrowing Base" shall mean, at the date of determination
thereof, the sum of (a) the Export-Related Inventory Value multiplied by the
Advance Rate applicable to Export-Related Inventory set forth in section 5(C)(1)
of the Loan Authorization Agreement, (b) the Export-Related Accounts Receivable
Value multiplied by the Advance Rate applicable to Export-Related Accounts
Receivable set forth in Section 5(C)(2) of the Loan Authorization Agreement, (c)
if permitted by Ex-Im Bank in writing, the Retainage Value multiplied by the
Retainage Advance Rate set forth in Section 5(C)(3) of the Loan Authorization
Agreement and (d) the other Collateral Value multiplied by the Advance Rate
applicable to Other Collateral set forth in Section 5(C)(4) of the Loan
Authorization Agreement.

      "Export-Related Borrowing Base Certificate" shall mean a certificate in
form provided or approved by Lender and executed by Borrower and delivered to
Lender pursuant to the Loan Documents detailing the Export-Related Borrowing
Base supporting one or more Credit Accommodations which reflects, to the extent
included in the Export-Related Borrowing Base, Export-Related Accounts
Receivable, Eligible Export-Related Accounts Receivable, Export-Related
Inventory and Eligible Export-Related Inventory balances that may have been
reconciled with Borrower's general ledger, Accounts Receivable aging report and
Inventory schedule.

      "Export-Related General Intangibles" shall mean, those General Intangibles
necessary or desirable to or for the disposition of Export-Related Inventory.

      "Export-Related Inventory" shall mean the Inventory of Borrower located in
the United States purchased, manufactured or otherwise acquired by Borrower for
resale pursuant to Export Orders.

      "Export-Related Inventory Value" shall mean at the date of determination
thereof, the lower of cost or market value of Eligible Export-Related Inventory
of Borrower as determined in accordance with GAAP.

<PAGE>

                                        7


      "Final Disbursement Date" shall mean the last date on which Lender may
make a Disbursement set forth in Section (10) of the Loan Authorization
Agreement or, if such date is not a Business Day, the next succeeding Business
Day; provided, however, only to the extent that Lender has not received cash
collateral or an indemnity with respect to Letter of Credit Obligations
outstanding on the Final Disbursement Date, the Final Disbursement Date with
respect to an advance to fund a drawing under a Letter of Credit shall be thirty
(30) Business Days after the expiry date of the Letter of Credit related
thereto.

      "GAAP" shall mean the generally accepted accounting principles issued by
the American Institute of Certified Public Accountants as in effect from time to
time.

      "General Intangibles" shall mean all intellectual property and other
"general intangibles" (as such term is defined in the UCC), necessary or
desirable to or for the disposition of Inventory.

      "Guarantor" shall mean each Person, if any, identified in Section (3) of
the Loan Authorization Agreement who shall guarantee (jointly and severally if
more than one) Borrower's obligation to repay all or a portion of the Loan
Facility Obligations.

      "Guaranty Agreement" shall mean each agreement of Guaranty executed by
each Guarantor in favor of Lender.

      "Inventory" shall mean all "inventory" (as such term is defined in the
UCC), now or hereafter owned or acquired by Borrower, wherever located,
including all inventory, merchandise, goods and other personal property which
are held by or on behalf of Borrower for sale or lease or are furnished or are
to be furnished under a contract of service or which constitute raw materials,
work in process or materials used or consumed or to be used or consumed in
Borrower's business or in the processing, production, packaging, promotion,
delivery or shipping of the same, including other supplies.

      "ISP" shall mean the International Standby Practices-ISP98, International
Chamber of Commerce Publication No. 590 and any amendments and revisions
thereof.

      "Issuing Bank" shall mean the bank that issues a Letter of Credit, which
bank is Lender itself or a bank who Lender has caused to issue a Letter of
Credit by way of guarantee.

      "Items" shall mean the finished goods or services which are intended for
export, as specified in Section (4)(A) of the Loan Authorization Agreement.

      "Letter of Credit" shall mean a Commercial Letter of Credit or a Standby
Letter of Credit.

      "Letter of Credit Obligations" shall mean all outstanding obligations
incurred by Lender, whether direct or indirect, contingent or otherwise, due or
not due, in connection with the issuance or guarantee by Lender or the Issuing
Bank of Letters of Credit.

         "Lien" shall mean any mortgage, security deed or deed of trust, pledge,
hypothecation,  assignment,  deposit arrangement,  lien, charge, claim, security
interest,  security title, easement or encumbrance,  or preference,  priority or
other  security  agreement  or  preferential  arrangement  of any kind or nature
whatsoever (including any lease or title retention agreement, any financing


<PAGE>

                                        8


lease having substantially the same economic effect as any of the foregoing, and
the filing of, or  agreement  to give,  any  financing  statement  perfecting  a
security  interest under the UCC or comparable law of any jurisdiction) by which
property is encumbered or otherwise charged.

      "Loan Agreement" shall mean an agreement between Lender and Borrower
setting forth the terms and conditions of the Loan Facility.

      "Loan Authorization Agreement" shall mean the Loan Authorization Agreement
entered into between Lender and Ex-Im Bank or the Loan Authorization Notice
setting forth certain terms and conditions of the Loan Facility, a copy of which
is attached hereto as Annex A.

      "Loan Authorization Notice" shall mean the Loan Authorization executed by
Lender and delivered to Ex-Im Bank in accordance with the Delegated Authority
Letter Agreement setting forth the terms and conditions of each Loan Facility.

      "Loan Documents" shall mean the Loan Agreement, this Agreement, each
promissory note (if applicable), each Guaranty Agreement and all other
instruments, agreements and documents now or hereafter executed by Borrower or
any Guarantor evidencing, securing, guaranteeing or otherwise relating to the
Loan Facility or any Credit Accommodations made thereunder.

      "Loan Facility" shall mean the Revolving Loan Facility, the Transaction
Specific Loan Facility or the Transaction Specific Revolving Loan Facility
established by Lender in favor of Borrower under the Loan Documents.

      "Loan Facility Obligations" shall mean all loans, advances, debts,
expenses, fees, liabilities, and obligations for the performance of covenants,
tasks or duties or for payment of monetary amounts (whether or not such
performance is then required or contingent, or amounts are liquidated or
determinable) owing by Borrower to Lender of any kind or nature, present or
future, arising in connection with the Loan Facility.

      "Loan Facility Term" shall mean the number of months from the Effective
Date to the Final Disbursement Date as originally set forth in the Loan
Authorization Agreement.

      "Master Guarantee Agreement" shall mean the Master Guarantee Agreement
between Ex-Im Bank and Lender, as amended, modified, supplemented and restated
from time to time.

      "Material Adverse Effect" shall mean a material adverse effect on (a) the
business, assets, operations, prospects or financial or other condition of
Borrower or any Guarantor, (b) Borrower's ability to pay or perform the Loan
Facility Obligations in accordance with the terms thereof, (c) the Collateral or
Lender's Liens on the Collateral or the priority of such Lien or (d) Lender's
rights and remedies under the Loan Documents.

      "Maximum Amount" shall mean the maximum principal balance of Credit
Accommodations that may be outstanding at any time under the Loan Facility
specified in Section (5)(A) of the Loan Authorization Agreement.

      "Other Assets" shall mean the Collateral, if any, described in Section 5
(C) of the Loan Authorization Agreement.

<PAGE>

                                        9


      "Other Assets Value" shall mean, at the date of determination thereof, the
value of the Other Assets as determined in accordance with GAAP.

      "Permitted Liens" shall mean (a) Liens for taxes, assessments or other
governmental charges or levies not delinquent, or, being contested in good faith
and by appropriate proceedings and with respect to which proper reserves have
been taken by Borrower; provided, that, the Lien shall have no effect on the
priority of the Liens in favor of Lender or the value of the assets in which
Lender has such a Lien and a stay of enforcement of any such Lien shall be in
effect; (b) deposits or pledges securing obligations under worker's
compensation, unemployment insurance, social security or public liability laws
or similar legislation; (c) deposits or pledges securing bids, tenders,
contracts (other than contracts for the payment of money), leases, statutory
obligations, surety and appeal bonds and other obligations of like nature
arising in the ordinary course of Borrower's business; (d) judgment Liens that
have been stayed or bonded; (e) mechanics', workers', materialmen's or other
like Liens arising in the ordinary course of Borrower's business with respect to
obligations which are not due; (f) Liens placed upon fixed assets hereafter
acquired to secure a portion of the purchase price thereof, provided, that, any
such Lien shall not encumber any other property of Borrower; (g) security
interests being terminated concurrently with the execution of the Loan
Documents; (h) Liens in favor of Lender securing the Loan Facility Obligations;
and (i) Liens disclosed in Section 6 (C) of the Loan Authorization Agreement.

      "Person" shall mean any individual, sole proprietorship, partnership,
limited liability partnership, joint venture, trust, unincorporated
organization, association, corporation, limited liability company, institution,
public benefit corporation, entity or government (whether national, federal,
provincial, state, county, city, municipal or otherwise, including any
instrumentality, division, agency, body or department thereof), and shall
include such Person's successors and assigns.

      "Principals" shall mean any officer, director, owner, partner, key
employee, or other Person with primary management or supervisory
responsibilities with respect to Borrower or any other Person (whether or not an
employee) who has critical influence on or substantive control over the
transactions covered by this Agreement.

      "Retainage" shall mean that portion of the purchase price of an Export
Order that a Buyer is not obligated to pay until the end of a specified period
of time following the satisfactory performance under such Export Order.

      "Retainage Accounts Receivable" shall mean those portions of Eligible
Export-Related Accounts Receivable arising out of a Retainage.

      "Retainage Advance Rate" shall mean the percentage rate specified in
Section 5(C)(3) of the Loan Authorization Agreement as the Advance Rate for the
Retainage Accounts Receivable of Borrower.

      "Retainage Value" shall mean, at the date of determination thereof, the
aggregate face amount of those Retainage Accounts Receivable which are Eligible
Export-Related Accounts Receivable less taxes, discounts, credits and
allowances, except to the extent otherwise permitted by Ex-Im Bank in writing.


<PAGE>

                                       10


      "Revolving Loan Facility" shall mean the credit facility or portion
thereof established by Lender in favor of Borrower for the purpose of providing
pre-export working capital in the form of loans and/or Letters of Credit to the
manufacture, production or purchase and subsequent export sale of Items pursuant
to Loan Documents under which Credit Accommodations may be made and repaid on a
continuous basis based solely on the Export-Related Borrowing Base during the
term of such credit facility.

      "Special Conditions" shall mean those conditions, if any, set forth in
Section (12) of the Loan Authorization Agreement.

      "Specific Export Orders" shall mean those Export Orders specified in
Section 5(D) of the Loan Authorization Agreement.

      "Standby Letter of Credit" shall mean those letters of credit subject to
the ISP issued or caused to be issued by Lender for Borrower's account that can
be drawn upon by a Buyer only if Borrower fails to perform all of its
obligations with respect to an Export Order.

      "Transaction Specific Loan Facility" shall mean a credit facility or a
portion thereof established by Lender in favor of Borrower for the purpose of
providing pre-export working capital in the form of loans and/or Letters of
Credit to finance the manufacture, production or purchase and subsequent export
sale of Items pursuant to Loan Documents under which Credit Accommodations are
made based solely on the Export-Related Borrowing Base relating to Specific
Export Orders and once such Credit Accommodations are repaid they may not be
reborrowed.

      "Transaction Specific Revolving Loan Facility" shall mean a Revolving
Credit Facility established to provide financing of Specific Export Orders.

      "UCC" shall mean the Uniform Commercial Code as the same may be in effect
from time to time in the jurisdiction in which Borrower or Collateral is
located.

      "UCP" shall mean the Uniform Customs and Practice for Documentary Credits
(1993 Revision), International Chamber of Commerce Publication No. 500 and any
amendments and revisions thereof.

      "U.S." or "United States" shall mean the United States of America and its
territorial possessions.

      "U.S. Content" shall mean with respect to any Item all the labor,
materials and services which are of U.S. origin or manufacture, and which are
incorporated into an Item in the United States.

      "Warranty" shall mean Borrower's guarantee to Buyer that the Items will
function as intended during the warranty period set forth in the applicable
Export Order.

      "Warranty Letter of Credit" shall mean a Standby Letter of Credit which is
issued or caused to be issued by Lender to support the obligations of Borrower
as respects a Warranty or a Standby Letter of Credit which by its terms becomes
a Warranty Letter of Credit.

<PAGE>

                                       11


1.02  Rules of Construction. For purposes of this Agreement, the following
      additional rules of construction shall apply, unless specifically
      indicated to the contrary: (a) wherever from the context it appears
      appropriate, each term stated in either the singular or plural shall
      include the singular and the plural, and pronouns stated in the masculine,
      feminine or neuter gender shall include the masculine, the feminine and
      the neuter; (b) the term "or" is not exclusive; (c) the term "including"
      (or any form thereof) shall not be limiting or exclusive; (d) all
      references to statutes and related regulations shall include any
      amendments of same and any successor statutes and regulations; (e) the
      words "this Agreement", "herein", "hereof", "hereunder" or other words of
      similar import refer to this Agreement as a whole including the schedules,
      exhibits, and annexes hereto as the same may be amended, modified or
      supplemented; (f) all references in this Agreement to sections, schedules,
      exhibits, and annexes shall refer to the corresponding sections,
      schedules, exhibits, and annexes of or to this Agreement; and (g) all
      references to any instruments or agreements, including references to any
      of the Loan Documents, shall include any and all modifications, amendments
      and supplements thereto and any and all extensions or renewals thereof to
      the extent permitted under this Agreement.

1.03  Incorporation of Recitals. The Recitals to this Agreement are incorporated
      into and shall constitute a part of this Agreement.

                                   ARTICLE II
                             OBLIGATIONS OF BORROWER

      Until payment in full of all Loan Facility Obligations and termination of
the Loan Documents, Borrower agrees as follows:

2.01  Use of Credit Accommodations. (a) Borrower shall use Credit Accommodations
      only for the purpose of enabling Borrower to finance the cost of
      manufacturing, producing, purchasing or selling the Items. Borrower may
      not use any of the Credit Accommodations for the purpose of: (i) servicing
      or repaying any of Borrower's pre-existing or future indebtedness
      unrelated to the Loan Facility (unless approved by Ex-Im Bank in writing);
      (ii) acquiring fixed assets or capital goods for use in Borrower's
      business; (iii) acquiring, equipping or renting commercial space outside
      of the United States; (iv) paying the salaries of non U.S. citizens or
      non-U.S. permanent residents who are located in offices outside of the
      United States; or (v) in connection with a Retainage or Warranty (unless
      approved by Ex-Im Bank in writing).

      (b) In addition, no Credit Accommodation may be used to finance the
      manufacture, purchase or sale of any of the following:

            (i)   Items to be sold or resold to a Buyer located in a country as
                  to which Ex-Im Bank is prohibited from doing business as
                  designated in the Country Limitation Schedule;

            (ii)  that part of the cost of the Items which is not U.S. Content
                  unless such part is not greater than fifty percent (50%) of
                  the cost of the Items and is incorporated into the Items in
                  the United States;

            (iii) defense articles or defense services; or

<PAGE>

                                       12


            (iv)  without Ex-Im Bank's prior written consent, any Items to be
                  used in the construction, alteration, operation or maintenance
                  of nuclear power, enrichment, reprocessing, research or heavy
                  water production facilities.

2.02  Loan Documents and Loan Authorization Agreement. (a) Each Loan Document
      and this Agreement have been duly executed and delivered on behalf of
      Borrower, and each such Loan Document and this Agreement are and will
      continue to be a legal and valid obligation of Borrower, enforceable
      against it in accordance with its terms.

     (b) Borrower  shall comply with all of the terms and conditions of the Loan
      Documents; this Agreement and the Loan Authorization Agreement.

2.03  Export-Related Borrowing Base Certificates and Export Orders. In order to
      receive Credit Accommodations under the Loan Facility, Borrower shall have
      delivered to Lender an Export-Related Borrowing Base Certificate as
      frequently as required by Lender but at least within the past thirty (30)
      calendar days and a copy of the Export Order (s) (or, for Revolving Loan
      Facilities, if permitted by Lender, a written summary of the Export
      Orders) against which Borrower is requesting Credit Accommodations. If
      Lender permits summaries of Export Orders, Borrower shall also deliver
      promptly to Lender copies of any Export Orders requested by Lender. In
      addition, so long as there are any Credit Accommodations outstanding under
      the Loan Facility, Borrower shall deliver to Lender at least once each
      month no later than the twentieth (20th) day of such month or more
      frequently as required by the Loan Documents, an Export-Related Borrowing
      Base Certificate.

2.04  Exclusions from the Export-Related Borrowing Base. In determining the
      Export-Related Borrowing Base, Borrower shall exclude therefrom Inventory
      which is not Eligible Export-Related Inventory and Accounts Receivable
      which are not Eligible Export-Related Accounts Receivable. Borrower shall
      promptly, but in any event within five (5) Business Days, notify Lender
      (a) if any then existing Export-Related Inventory no longer constitutes
      Eligible Export-Related Inventory or (b) of any event or circumstance
      which to Borrower's knowledge would cause Lender to consider any then
      existing Export-Related Accounts Receivable as no longer constituting an
      Eligible Export-Related Accounts Receivable.

2.05  Financial Statements. Borrower shall deliver to Lender the financial
      statements required to be delivered by Borrower in accordance with Section
      (11) of the Loan Authorization Agreement

2.06  Schedules, Reports and Other Statements. Borrower shall submit to Lender
      in writing each month (a) an Inventory schedule for the preceding month
      and (b) an Accounts Receivable aging report for the preceding month
      detailing the terms of the amounts due from each Buyer. Borrower shall
      also furnish to Lender promptly upon request such information, reports,
      contracts, invoices and other data concerning the Collateral as Lender may
      from time to time specify.

2.07  Additional Security or Payment. (a) Borrower shall at all times ensure
      that the Export-Related Borrowing Base equals or exceeds the Credit
      Accommodation Amount. If informed by Lender or if Borrower otherwise has
      actual knowledge that the Export-Related Borrowing Base is at any time
      less than the Credit Accommodation Amount, Borrower shall, within five (5)

<PAGE>

                                       13


      Business Days, either (i) furnish additional Collateral to Lender, in form
      and amount satisfactory to Lender and Ex-Im Bank or (ii) pay to Lender an
      amount equal to the difference between the Credit Accommodation Amount and
      the Export-Related Borrowing Base.

      (b)   For purposes of this Agreement, in determining the Export-Related
            Borrowing Base there shall be deducted from the Export-Related
            Borrowing Base (i) an amount equal to twenty five percent (25%) of
            the outstanding face amount of Commercial Letters of Credit and
            Standby Letters of Credit and (ii) one hundred percent (100%) of the
            face amount of Warranty Letters of Credit less the amount of cash
            collateral held by Lender to secure Warranty Letters of Credit.

      (c)   Unless otherwise approved in writing by Ex-Im Bank, for Revolving
            Loan Facilities (other than Transaction Specific Revolving Loan
            Facilities), Borrower shall at all times ensure that the outstanding
            principal balance of the Credit Accommodations that is supported by
            Export-Related Inventory does not exceed sixty percent (60%) of the
            sum of the total outstanding principal balance of the Disbursements
            and the undrawn face amount of all outstanding Commercial Letters of
            Credit. If informed by Lender or if Borrower otherwise has actual
            knowledge that the outstanding principal balance of the Credit
            Accommodations that is supported by Inventory exceeds sixty percent
            (60%) of the sum of the total outstanding principal balance of the
            Disbursements and the undrawn face amount of all outstanding
            Commercial Letters of Credit, Borrower shall, within five (5)
            Business Days, either (i) furnish additional non-Inventory
            Collateral to Lender, in form and amount satisfactory to Lender and
            Ex-Im Bank, or (ii) pay down the applicable portion of the Credit
            Accommodations so that the above described ratio is not exceeded.

2.08  ContinuedSecurity Interest. Borrower shall not change (a) its name or
      identity in any manner, (b) the location of its principal place of
      business, (c) the location of any of the Collateral or (d) the location of
      any of the books or records related to the Collateral, in each instance
      without giving thirty (30) days prior written notice thereof to Lender and
      taking all actions deemed necessary or appropriate by Lender to
      continuously protect and perfect Lender's Liens upon the Collateral.

2.09  Inspection of Collateral. Borrower shall permit the representatives of
      Lender and Ex-Im Bank to make at any time during normal business hours
      inspections of the Collateral and of Borrower's facilities, activities,
      and books and records, and shall cause its officers and employees to give
      full cooperation and assistance in connection therewith.


2.10  General Intangibles. Borrower owns, or is licensed to use, all General
      Intangibles necessary to conduct its business as currently conducted
      except for such General Intangibles the failure of which to own or license
      could not reasonably be to expected to have a Material Adverse Effect.

2.11  Notice of Certain Events. Borrower shall promptly, but in any event within
      five (5) Business Days, notify Lender in writing of the occurrence of any
      of the following:

      (a)   Borrower or any Guarantor (i) applies for, consents to or suffers
            the appointment of, or the taking of possession by, a receiver,
            custodian, trustee, liquidator or similar fiduciary of itself or of
            all or a substantial part of its property or calls a meeting of its
            creditors, (ii) admits in writing its inability, or is generally
            unable, to pay its debts as they become due or ceases

<PAGE>

                                       14


            operations of its present business, (iii) makes a general assignment
            for the benefit of creditors, (iv) commences a voluntary case under
            any state or federal bankruptcy laws (as now or hereafter in
            effect), (v) is adjudicated as bankrupt or insolvent, (vi) files a
            petition seeking to take advantage of any other law providing for
            the relief of debtors, (vii) acquiesces to, or fail to have
            dismissed within thirty (30) days, any petition filed against it in
            any involuntary case under such bankruptcy laws, or (vii) takes any
            action for the purpose of effecting any of the foregoing;

      (b)   any Lien granted or intended by the Loan Documents to be granted to
            Lender ceases to be a valid and perfected Lien having the first
            priority subject only to Permitted Liens (or a lesser priority if
            expressly permitted pursuant to Section (6) of the Loan
            Authorization Agreement) in any of the Collateral;

      (c)   the issuance of any levy, assessment, attachment, seizure or Lien
            against any of the Collateral which is not stayed or lifted within
            thirty (30) calendar days;

      (d)   Borrower begins any proceeding for the liquidation of its assets or
            dissolution or any such proceeding is commenced against Borrower;

      (e)   any litigation is filed which could reasonably be expected to have a
            Material Adverse Effect;

      (f)   the occurrence of any default or event of default under the Loan
            Documents;

      (g)   any failure to comply with any terms of the Loan Authorization
            Agreement;

      (h)   any material provision of any Loan Document or this Agreement ceases
            to be valid, binding and enforceable in accordance with its terms;

      (i)   the occurrence of any event which has had or could reasonably be
            expected to have a Material Adverse Effect; or

      (j)   the Credit Accommodation Amount exceeds the applicable
            Export-Related Borrowing Base.

2.12  Insurance. Borrower will at all times carry property, liability and other
      insurance, with insurers acceptable to Lender, in such form and amounts,
      and with such deductibles and other provisions, as Lender shall require,
      and Borrower will provide evidence of such insurance to Lender, so that
      Lender is satisfied that such insurance is, at all times, in full force
      and effect. Each property insurance policy shall name Lender as loss payee
      and shall contain a lender's loss payable endorsement in form acceptable
      to Lender and each liability insurance policy shall name Lender as an
      additional insured. All policies of insurance shall provide that they may
      not be cancelled or changed without at least ten (10) days' prior written
      notice to Lender and shall otherwise be in form and substance satisfactory
      to Lender. Borrower will promptly deliver to Lender copies of all reports
      made to insurance companies.

2.13  Taxes. Borrower has timely filed all tax returns and reports required by
      applicable law, has timely paid all applicable taxes, assessments,
      deposits and contributions owing by Borrower and will timely pay all such
      items in the future as they became due and payable. Borrower may, however,
      defer payment of any contested taxes; provided, that Borrower (a) in good
      faith contests


<PAGE>

                                       15


      Borrower's obligation to pay such taxes by appropriate proceedings
      promptly and diligently instituted and conducted; (b) notifies Lender in
      writing of the commencement of, and any material development in, the
      proceedings; (c) posts bonds or takes any other steps required to keep the
      contested taxes from becoming a Lien upon any of the Collateral; and (d)
      maintains adequate reserves therefor in conformity with GAAP.

2.14  Compliance with Laws. Borrower has complied in all material respects with
      all provisions of all applicable laws and regulations, including those
      relating to Borrower's ownership of real or personal property, the conduct
      and licensing of Borrower's business, the payment and withholding of
      taxes, ERISA and other employee matters, safety and environmental matters.

2.15  Negative Covenants. Without the prior written consent of Ex-Im Bank and
      Lender, Borrower shall not (a) merge, consolidate or otherwise combine
      with any other Person; (b) acquire all or substantially all of the assets
      or capital stock of any other Person; (c) sell, lease, transfer, convey,
      assign or otherwise dispose of any of its assets, except for the sale of
      Inventory in the ordinary course of business and the disposition of
      obsolete equipment in the ordinary course of business; (d) create any Lien
      on the Collateral except for Permitted Liens; (e) make any material
      changes in its organizational structure or identity; or (f) enter into any
      agreement to do any of the foregoing.

2.16  Reborrowings and Repayment Terms. (a) If the Loan Facility is a Revolving
      Loan Facility, provided that Borrower is not in default under any of the
      Loan Documents, Borrower may borrow, repay and reborrow amounts under the
      Loan Facility until the close of business on the Final Disbursement Date.
      Unless the Revolving Loan Facility is renewed or extended by Lender with
      the consent of Ex-Im Bank, Borrower shall pay in full the outstanding Loan
      Facility Obligations and all accrued and unpaid interest thereon no later
      than the first Business Day after the Final Disbursement Date.

      (b) If the Loan Facility is a Transaction Specific Loan Facility, Borrower
      shall, within two (2) Business Days of the receipt thereof, pay to Lender
      (for application against the outstanding Loan Facility Obligations and
      accrued and unpaid interest thereon) all checks, drafts, cash and other
      remittances it may receive in payment or on account of the Export-Related
      Accounts Receivable or any other Collateral, in precisely the form
      received (except for the endorsement of Borrower where necessary). Pending
      such deposit, Borrower shall hold such amounts in trust for Lender
      separate and apart and shall not commingle any such items of payment with
      any of its other funds or property.

2.17  Cross Default. Borrower shall be deemed in default under the Loan Facility
      if Borrower fails to pay when due any amount payable to Lender under any
      loan or other credit accommodations to Borrower whether or not guaranteed
      by Ex-Im Bank.

2.18  Munitions List. If any of the Items are articles, services, or related
      technical data that are listed on the United States Munitions List (part
      121 of title 22 of the Code of Federal Regulations), Borrower shall send a
      written notice promptly, but in any event within five (5) Business Days,
      of Borrower learning thereof to Lender describing the Item(s) and the
      corresponding invoice amount.


<PAGE>

                                       16


2.18  Suspension and Debarment, etc. On the date of this Agreement neither
      Borrower nor its Principals are (a) debarred, suspended, proposed for
      debarment with a final determination still pending, declared ineligible or
      voluntarily excluded (as such terms are defined under any of the Debarment
      Regulations referred to below) from participating in procurement or
      nonprocurement transactions with any United States federal government
      department or agency pursuant to any of the Debarment Regulations or (b)
      indicted, convicted or had a civil judgment rendered against Borrower or
      any of its Principals for any of the offenses listed in any of the
      Debarment Regulations. Unless authorized by Ex-Im Bank, Borrower will not
      knowingly enter into any transactions in connection with the Items with
      any person who is debarred, suspended, declared ineligible or voluntarily
      excluded from participation in procurement or nonprocurement transactions
      with any United States federal government department or agency pursuant to
      any of the Debarment Regulations. Borrower will provide immediate written
      notice to Lender if at any time it learns that the certification set forth
      in this Section 2.19 was erroneous when made or has become erroneous by
      reason of changed circumstances.

                                   ARTICLE III
                               RIGHTS AND REMEDIES

3.01  Indemnification. Upon Ex-Im Bank's payment of a Claim to Lender in
      connection with the Loan Facility pursuant to the Master Guarantee
      Agreement, Ex-Im Bank may assume all rights and remedies of Lender under
      the Loan Documents and may enforce any such rights or remedies against
      Borrower, the Collateral and any Guarantors. Borrower shall hold Ex-Im
      Bank and Lender harmless from and indemnify them against any and all
      liabilities, damages, claims, costs and losses incurred or suffered by
      either of them resulting from (a) any materially incorrect certification
      or statement knowingly made by Borrower or its agent to Ex-Im Bank or
      Lender in connection with the Loan Facility, this Agreement, the Loan
      Authorization Agreement or any other Loan Documents or (b) any material
      breach by Borrower of the terms and conditions of this Agreement, the Loan
      Authorization Agreement or any of the other Loan Documents. Borrower also
      acknowledges that any statement, certification or representation made by
      Borrower in connection with the Loan Facility is subject to the penalties
      provided in Article 18 U.S.C. Section 1001.

3.02  Liens. Borrower agrees that any and all Liens granted by it to Lender are
      also hereby granted to Ex-Im Bank to secure Borrower's obligation, however
      arising, to reimburse Ex-Im Bank for any payments made by Ex-Im Bank
      pursuant to the Master Guarantee Agreement. Lender is authorized to apply
      the proceeds of, and recoveries from, any property subject to such Liens
      to the satisfaction of Loan Facility Obligations in accordance with the
      terms of any agreement between Lender and Ex-Im Bank.

                                   ARTICLE IV
                                  MISCELLANEOUS

4.01  Governing Law. This Agreement and the Loan Authorization Agreement and the
      obligations arising under this Agreement and the Loan Authorization
      Agreement shall be governed by, and construed in accordance with, the law
      of the state governing the Loan Documents.


<PAGE>

                                       17


4.02  Notification. All notices required by this Agreement shall be given in the
      manner and to the parties provided for in the Loan Agreement.

4.03  Partial Invalidity. If at any time of the provisions of this Agreement
      becomes illegal, invalid or unenforceable in any respect under the law of
      any jurisdiction, neither the legality, the validity nor the
      enforceability of the remaining provisions hereof shall in any way be
      affected or impaired.

4.04  Waiver of Jury Trial. BORROWER HEREBY KNOWINGLY, VOLUNTARILY AND
      INTENTIONALLY WAIVES ANY AND ALL RIGHTS IT MAY HAVE TO A TRIAL BY JURY IN
      RESPECT OF ANY ACTION, SUIT, PROCEEDING OR OTHER LITIGATION BROUGHT TO
      RESOLVE ANY DISPUTE ARISING UNDER, ARISING OUT OF OR IN CONNECTION WITH
      THIS AGREEMENT, THE LOAN AUTHORIZATION AGREEMENT, ANY LOAN DOCUMENT, OR
      ANY OTHER AGREEMENT, DOCUMENT OR INSTRUMENT EXECUTED OR DELIVERED IN
      CONNECTION HEREWITH OR THEREWITH OR ANY COURSE OF CONDUCT, COURSE OF
      DEALING, STATEMENTS (WHETHER VERBAL OR WRITTEN), OR ACTIONS OR OMMISSIONS
      OF LENDER, EX-IM BANK, OR ANY OTHER PERSON, RELATING TO THIS AGREEMENT,
      THE LOAN AUTHORIZATION AGREEMENT OR ANY OTHER LOAN DOCUMENT.


<PAGE>

                                       18


         IN WITNESS  WHEREOF,  Borrower  has caused  this  Agreement  to be duly
executed as of the 29 day of June, 1999.

     Elcotel, Inc.
- -------------------------
(Name of Borrower)

By: /s/ William H. Thompson
   --------------------------
(Signature)

Name: William H. Thompson
     ------------------------
(Print or Type)

Title: Senior Vice President, CFO
- ----------------------------------
(Print or Type)

ACKNOWLEDGED:

NationsBank (wholly owned subsidiary of Bank of America)
- ---------------------------------------------------------
(Name of Lender)

By: /s/ Michelle De Sousa
   -----------------------
(Signature)

Name: Michelle D. Sousa
     ---------------------
(Print or Type)

Title: SVP, Trade Officer
      --------------------
(Print or Type)


<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
COMPANY'S FINANCIAL STATEMENTS IN THE COMPANY'S FORM 10-Q FOR THE THREE MONTHS
ENDED JUNE 30, 1999 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH
FINANCIAL STATEMENTS. AMOUNTS IN THOUSANDS EXCEPT PER SHARE DATA.
</LEGEND>

<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                              MAR-31-2000
<PERIOD-END>                                   JUN-30-1999
<CASH>                                                20
<SECURITIES>                                           0
<RECEIVABLES>                                     13,833
<ALLOWANCES>                                       1,929
<INVENTORY>                                       13,166
<CURRENT-ASSETS>                                  30,418
<PP&E>                                             9,648
<DEPRECIATION>                                     4,607
<TOTAL-ASSETS>                                    70,753
<CURRENT-LIABILITIES>                              9,489
<BONDS>                                           11,308
                                  0
                                            0
<COMMON>                                             136
<OTHER-SE>                                        49,820
<TOTAL-LIABILITY-AND-EQUITY>                      70,753
<SALES>                                            9,835
<TOTAL-REVENUES>                                  12,758
<CGS>                                              6,473
<TOTAL-COSTS>                                      8,772
<OTHER-EXPENSES>                                       0
<LOSS-PROVISION>                                      71
<INTEREST-EXPENSE>                                   125
<INCOME-PRETAX>                                     (553)
<INCOME-TAX>                                        (203)
<INCOME-CONTINUING>                                 (350)
<DISCONTINUED>                                         0
<EXTRAORDINARY>                                        0
<CHANGES>                                              0
<NET-INCOME>                                        (350)
<EPS-BASIC>                                       (.03)
<EPS-DILUTED>                                       (.03)



</TABLE>


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission