ELCOTEL INC
10-Q, 1999-11-15
TELEPHONE & TELEGRAPH APPARATUS
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                    FORM 10-Q

   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
                                  ACT OF 1934

                FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1999

                           Commission File No. 0-15205


                                  ELCOTEL, INC.
             (Exact name of registrant as specified in its charter)

              Delaware                                       59-2518405
 (State or other jurisdiction of                           (IRS Employer
 incorporation or organization)                          Identification No.)


6428 Parkland Drive, Sarasota, Florida                       34243
   (Address of principal executive offices)                (Zip Code)


                                 (941) 758-0389
              (Registrant's telephone number, including area code)

                                    No Change
 (Former name, former address and former fiscal year, if changed since last
  report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.
                                                   Yes  X      No
                                                       -----      ----

As of November 10, 1999, there were 13,499,693 shares of the Registrant's Common
Stock outstanding.


<PAGE>

PART I - FINANCIAL INFORMATION
Item 1.  Financial Statements

<TABLE>
<CAPTION>


                         ELCOTEL, INC. AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                (Dollars in thousands except per share amounts )

                                                                       September 30,      March 31,
                                                                            1999            1999
                                                                      ----------------- ----------------
                                                                        (Unaudited)
<S>                                                                   <C>              <C>

ASSETS
Current assets:
    Cash                                                              $         26       $     $ 16
    Accounts and notes receivable, less allowance for credit
        losses of $2,010 and $1,970                                         10,772           12,209
    Inventories                                                             11,029           13,978
    Income taxes receivable                                                  1,995            1,997
    Deferred tax asset - current portion                                     1,675            2,215
    Prepaid expenses and other current assets                                  845              912
                                                                      -------------      -----------
          Total current assets                                              26,342           31,327
Property, plant and equipment, net                                           5,554            5,064
Notes receivable, less allowance for credit losses
  of $352 and $312                                                             688              898
Identified intangible assets, net of accumulated amortization
  of $2,113 and $1,541                                                       7,162            7,734
Capitalized software, net of accumulated amortization
  of $373 and $240                                                           3,366            1,573
Goodwill, net of accumulated amortization
  of $1,222 and $878                                                        22,874           23,218
Deferred tax asset                                                           2,532              948
Other assets                                                                   675              533
                                                                      =============      ===========
                                                                      $     69,193       $   71,295
                                                                      =============      ===========

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
    Bank overdraft                                                    $        561       $    1,428
    Accounts payable                                                         4,328            4,186
    Accrued expenses and other current liabilities                           3,627            4,197
    Notes and debt obligations payable within one year                      12,279              823
                                                                      -------------      -----------
          Total current liabilities                                         20,795           10,634
Notes and debt obligations payable after one year                               64           10,355
                                                                      -------------      -----------
                                                                            20,859           20,989
                                                                      -------------      -----------
Commitments and contingencies                                              --               --
Stockholders' equity:
    Common stock, $.01 par value, 30,000,000 shares authorized,
      13,551,693 and 13,551,693 shares issued and outstanding                  136              136
    Additional paid-in capital                                              46,667           46,667
    Retained earnings                                                        1,757            3,680
    Accumulated other comprehensive (loss):
      Holding loss on marketable securities                                    (49)               -
    Less - cost of 52,000 shares of common stock in treasury                  (177)            (177)
                                                                      -------------      -----------
          Total stockholders' equity                                        48,334           50,306
                                                                      -------------      -----------
                                                                      $     69,193       $   71,295
                                                                      =============      ===========
</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
statements.


                                       2

<PAGE>


                         ELCOTEL, INC. AND SUBSIDIARIES
                 UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS
                      AND OTHER COMPREHENSIVE INCOME (LOSS)
                    (In thousands, except per share amounts)

<TABLE>
<CAPTION>


                                                              Three Months Ended                Six Months Ended
                                                                September 30,                     September 30,
                                                      -------------------------------  -------------------------------
                                                             1999             1998            1999             1998
                                                      --------------  ---------------  --------------   --------------
<S>                                                     <C>             <C>              <C>              <C>
Revenues and net sales:
  Product sales                                         $     9,465      $    16,091      $   19,300       $   28,861
  Services                                                    3,986            2,717           6,909            5,583
                                                      --------------  ---------------  --------------   --------------
                                                             13,451           18,808          26,209           34,444
                                                      --------------  ---------------  --------------   --------------
Cost of revenues and sales:
  Cost of products sold                                       7,577            9,839          14,050           17,477
  Cost of services                                            3,225            2,352           5,524            4,942
                                                      --------------  ---------------  --------------   --------------
                                                             10,802           12,191          19,574           22,419
                                                      --------------  ---------------  --------------   --------------
Gross profit                                                  2,649            6,617           6,635           12,025
                                                      --------------  ---------------  --------------   --------------
Other costs and expenses:
    Selling, general and administrative
        expenses                                              2,790            3,024           5,336            5,875
    Engineering, research and
        development expenses                                  1,547            1,592           2,877            3,167
    Amortization                                                546              497           1,083            1,004
    Interest expense, net                                       152              145             277              225
                                                      --------------  ---------------  --------------   --------------
                                                              5,035            5,258           9,573           10,271
                                                      --------------  ---------------  --------------   --------------
Income (loss) before income tax
    (expense) benefit                                        (2,386)           1,359          (2,938)           1,754
Income tax (expense) benefit                                    812             (494)          1,015             (652)
                                                      --------------  ---------------  --------------   --------------
Net income (loss)                                            (1,574)             865          (1,923)           1,102
Other comprehensive loss, net of tax:
   Holding loss on marketable securities                        (49)               -             (49)               -
                                                      --------------  ---------------  --------------   --------------
Comprehensive income (loss)                             $    (1,623)     $       865      $   (1,972)      $    1,102
                                                      ==============  ===============  ==============   ==============

Income (loss) per common and common
   equivalent share:
      Basic                                             $     (0.12)     $      0.06      $    (0.14)      $     0.08
                                                      ==============  ===============  ==============   ==============
      Diluted                                           $     (0.12)     $      0.06      $    (0.14)      $     0.08
                                                      ==============  ===============  ==============   ==============

Weighted average number of common and
   common equivalent shares outstanding:
      Basic                                                  13,500           13,457          13,500           13,430
                                                      ==============  ===============  ==============   ==============
      Diluted                                                13,500           13,822          13,500           13,793
                                                      ==============  ===============  ==============   ==============
</TABLE>




The  accompanying  notes are an integral  part of these  consolidated  financial
statements.


                                       3


<PAGE>



                         ELCOTEL, INC. AND SUBSIDIARIES
                 UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (In thousands)
<TABLE>
<CAPTION>


                                                                              Six Months Ended
                                                                                September 30,
                                                                   ----------------------------------
                                                                         1999                  1998
                                                                   --------------     ---------------
<S>                                                                 <C>                 <C>

Cash flows from operating activities
    Net income (loss)                                               $     (1,923)        $     1,102
    Adjustments to reconcile net income (loss) to net
      cash provided by (used for) operating activities:
        Depreciation and amortization                                      1,750               1,524
        Provision for credit losses                                          314                 206
        Provisions for obsolescence and warranty
          expense                                                          1,313                 408
        Stock option compensation                                             31                   -
        Deferred tax benefit                                              (1,015)                (27)
        Changes in operating assets and liabilities:
          Accounts and notes receivable                                    1,046              (3,964)
          Inventories                                                      1,966              (8,385)
          Income taxes receivable                                              2                   -
          Prepaid expenses and other current assets                          276                   5
          Other assets                                                      (176)                (33)
          Accounts payable                                                   142               3,913
          Accrued expenses and other current liabilities                    (931)               (796)
                                                                   --------------     ---------------
      Net cash provided by (used for) operating activities                 2,795              (6,047)
                                                                   --------------     ---------------
Cash flows from investing activities
    Capital expenditures                                                  (1,157)               (803)
    Capitalized software                                                  (1,926)                (29)
                                                                   --------------     ---------------
      Net cash used for investing activities                              (3,083)               (832)
                                                                   --------------     ---------------
Cash flows from financing activities
    Net proceeds under revolving credit
      lines                                                                1,563               4,485
    (Decrease) increase in bank overdraft                                   (867)                662
    Principle payments on notes payable                                     (398)                (40)
    Proceeds from exercise of common stock
      options                                                                  -                 204
                                                                   --------------     ---------------
      Net cash provided by financing activities                              298               5,311
                                                                   --------------     ---------------
Increase (decrease) in cash                                                   10              (1,568)
Cash, beginning of period                                                     16               1,655
                                                                   ==============     ===============
Cash, end of period                                                 $         26         $        87
                                                                   ==============     ===============
</TABLE>



The  accompanying  notes are an integral  part of these  consolidated  financial
statements.


                                       4

<PAGE>


                         ELCOTEL, INC. AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                (Dollars in thousands, except per share amounts)


1.       GENERAL


The unaudited consolidated balance sheet at September 30, 1999 and the unaudited
consolidated  statements of operations and other comprehensive income (loss) for
the three  months and six months ended  September  30, 1999 and 1998 and of cash
flows for the six months ended September 30, 1999 and 1998 have been prepared by
Elcotel, Inc. and subsidiaries (the "Company"), without audit. In the opinion of
management,  all adjustments  (which include only normal recurring  adjustments)
necessary to present  fairly the financial  position,  results of operations and
cash flows of the Company at September 30, 1999, and for all periods  presented,
have been made. The Company's unaudited  consolidated  financial  statements for
the three months and six months ended September 30, 1998 have been  reclassified
to  conform  with the  presentation  at and for the three  months and six months
ended September 30, 1999.


The  consolidated  balance  sheet at March 31,  1999 has been  derived  from the
Company's audited consolidated financial statements as of and for the year ended
March 31, 1999.


Certain  information  and footnote  disclosures  normally  included in financial
statements prepared in accordance with generally accepted accounting  principles
have  been  condensed  or  omitted.  It is  suggested  that  these  consolidated
financial  statements be read in  conjunction  with the  consolidated  financial
statements  and notes thereto  included in the  Company's  Annual Report on Form
10-K for the fiscal year ended March 31, 1999. The results of operations for the
three  months  and six  months  ended  September  30,  1999 are not  necessarily
indicative of the results for the full fiscal year.

2.       INVENTORIES


Inventories at September 30, 1999 and March 31, 1999 are summarized as follows:


                                        September 30,     March 31,
                                            1999            1999
                                        -------------   -----------

   Finished products                     $    1,296      $   1,875
   Work-in-process                            1,734            924
   Purchased components                       9,680         11,630
                                        -------------   -----------
                                             12,710         14,429
   Reserve for obsolescence                  (1,681)          (451)
                                        =============   ===========
                                         $   11,029       $ 13,978
                                        =============   ===========

3.       NOTES AND DEBT OBLIGATIONS PAYABLE


On June  29,  1999,  the  Company  and its bank  entered  into a  Business  Loan
Agreement  (the  "Agreement")  that  provides  the  Company  with  a $2  million
revolving  credit  line  to  finance  export  related   inventory  and  accounts
receivable. The export credit line matures on June 29, 2000. Interest on amounts
borrowed under the export credit line is payable  monthly at the bank's floating
30 day Libor rate plus 1.5%.  Indebtedness  outstanding  under the  Agreement is
secured by substantially all of the Company's assets,  including  export-related
inventories  and accounts  receivable.  The  Agreement  contains  covenants  and
conditions  similar  to


                                       5

<PAGE>


those contained in the Restated Loan and Security Agreement, as amended, between
the Company and its bank dated  November 25, 1997. As of September 30, 1999, the
Company had not used the $2 million export credit line.


The Company is in default of certain financial  covenants  contained in the loan
agreements  between the Company and its bank, and as a result thereof,  the bank
has the right to  accelerate  the  maturity of the debt  outstanding  under such
agreements.  Accordingly, debt outstanding under the terms of such agreements at
September 30, 1999 in the aggregate amount of $12,215 is classified as a current
liability.  The Company is presently  attempting to renegotiate the terms of the
loan  agreements  and  believes,  but cannot  assure,  that its efforts  will be
successful.  However,  if the Company is unable to renegotiate  the terms of the
loan  agreements  on terms  satisfactory  to the Company,  the Company  would be
forced to secure alternative financing arrangements.  In that event, there is no
assurance  that the  Company's  efforts  to secure  such  alternative  financing
arrangements  would be successful,  or that if  successful,  that such financing
would be on terms satisfactory to the Company.

4.       STOCKHOLDERS' EQUITY


Changes in stockholders'  equity for the six months ended September 30, 1999 are
summarized as follows:


<TABLE>
<CAPTION>


                                                                           Holding
                                             Additional                    Loss on
                                  Common       Paid-in     Retained      Marketable      Treasury
                                   Stock       Capital     Earnings      Securities       Stock         Total
                                --------- ------------ ------------  --------------  -----------  ------------
<S>                              <C>        <C>           <C>           <C>             <C>         <C>
Balance, March 31, 1999            $ 136     $ 46,667      $ 3,680      $        -       $ (177)     $ 50,306
Net income (loss)                                           (1,923)                                    (1,923)
Holding loss on marketable
  securities                                                                   (49)                       (49)
                                ========= ============ ============  ==============  ===========  ============
Balance, September 30, 1999        $ 136     $ 46,667      $ 1,757      $      (49)      $ (177)     $ 48,334
                                ========= ============ ============  ==============  ===========  ============

</TABLE>


5.       SUPPLEMENTAL CASH FLOW INFORMATION


A summary of the Company's supplemental cash flow information for the six months
ended September 30, 1999 and 1998 is as follows:

<TABLE>
<CAPTION>

                                                                                 1999          1998
                                                                             -----------   -----------
<S>                                                                        <C>          <C>
     Cash paid (refunded) during the period for:
          Interest                                                              $   473      $    402
          Income taxes                                                               (2)          626
    Non-cash transactions:
         Receipt of marketable  securities to satisfy
            accounts receivable  resulting  in an increase
            in other current assets and a reduction in
            accounts receivable                                                     287             -
         Unrealized loss on marketable securities
            resulting in a reduction of stockholders' equity
            and other current assets                                                 78             -
         Tax benefit from unrealized loss on marketable
            securities resulting in an increase in current
            deferred tax assets and stockholders' equity                             29             -
</TABLE>


                                       6


<PAGE>


6.  EARNINGS (LOSS) PER SHARE


Earnings  (loss) per common share is computed in  accordance  with  Statement of
Financial  Accounting  Standards No. 128,  Earnings Per Share ("SFAS 128"). SFAS
128 requires  disclosure of basic earnings (loss) per share and diluted earnings
(loss) per share.  Basic  earnings  (loss) per share is computed by dividing net
income by the  weighted  average  number of shares of common  stock  outstanding
during the period. Diluted earnings (loss) per share is computed by dividing net
income by the weighted average number of shares of common stock  outstanding and
potential dilutive common shares outstanding during the period.


The  weighted  average  number of shares of  common  stock  outstanding  used to
compute  basic  earnings  (loss)  per share for the three  months and six months
ended  September  30,  1999  was  13,499,693   shares  and  13,499,693   shares,
respectively.  The weighted average number of shares of common stock outstanding
used to compute  basic  earnings  (loss) per share for the three  months and six
months ended  September 30, 1998 was 13,456,585  shares and  13,430,419  shares,
respectively.  There were no potential dilutive common shares outstanding during
the three  months  and six months  ended  September  30,  1999 for  purposes  of
computing  diluted  earnings  (loss) per share.  The weighted  average number of
potential  dilutive common shares outstanding used in the computation of diluted
earnings  (loss) per share for the three and six months ended September 30, 1998
was 365,320 shares and 362,276 shares, respectively.

7. DISCLOSURE ABOUT SEGMENTS AND RELATED INFORMATION


The Company's  reportable  segments are based upon the market  segments that the
Company addresses.  The products provided by each of the reportable segments are
similar in nature.  There are no transactions  between the reportable  segments,
and external  customers  account for all sales revenue.  The information that is
provided to the chief operating  decision maker to measure the profit or loss of
reportable  segments  includes sales, cost of sales based on standards and gross
profit  based  on  standards.   Operating  expenses,   including   depreciation,
amortization  and interest are not included in the  information  provided to the
chief operating decision maker to measure performance of reportable segments.


The sales  revenue  and gross  profit of each  reportable  segment for the three
months ended September 30, 1999 and 1998 is set forth below:


                                   1999                    1998
                          ---------------------   ----------------------
                            Sales       Profit      Sales        Profit
                          ---------   ---------   ---------    ---------
   Private                $  2,998    $  1,297    $   6,639    $  3,450
   Telephone company         7,946       2,295       10,304       2,924
   International             2,507         628        1,865         607
                          =========   =========   ==========   =========
                          $ 13,451    $  4,220    $  18,808    $  6,981
                          =========   =========   ==========   =========


                                       7

<PAGE>



The sales revenue and gross profit of each reportable segment for the six months
ended September 30, 1999 and 1998 is set forth below:


                                     1999                      1998
                          -----------------------    -----------------------
                             Sales       Profit         Sales        Profit
                          ----------    ---------    -----------   ---------

   Private                 $  6,890     $ 3,149       $ 12,677       $ 6,402
   Telephone company         15,393       4,646         18,609         5,255
   International              3,926       1,121          3,158         1,163
                          ----------   ---------     ---------   -----------
                           $ 26,209     $ 8,916       $ 34,444      $ 12,820
                          ==========   =========     =========   ===========


The Company does not allocate assets or other  corporate  expenses to reportable
segments.  A  reconciliation  of segment  profit  information  to the  Company's
financial  statements  for the three months and six months ended  September  30,
1999 and 1998 is as follows:

<TABLE>
<CAPTION>



                                                     Three Months Ended                  Six Months Ended
                                                        September 30,                      September 30,
                                                 ----------------------------      ---------------------------
                                                      1999           1998              1999            1998
                                                 -----------      -----------      -----------      ----------
<S>                                               <C>             <C>              <C>              <C>
     Total profit of  reportable segments           $ 4,220          $ 6,981          $ 8,916        $ 12,820
     Unallocated cost of sales                       (1,571)            (364)          (2,281)           (795)
     Unallocated corporate expenses                  (5,035)          (5,258)          (9,573)        (10,271)
                                                 -----------      -----------      -----------      ----------
     Income (loss) before income taxes             $ (2,386)         $ 1,359         $ (2,938)        $ 1,754
                                                 ===========      ===========      ===========      ==========
</TABLE>


                                       8


<PAGE>



Information  with  respect to sales of products  and  services  during the three
months and six months ended September 30, 1999 and 1998 is set forth below:

<TABLE>
<CAPTION>


                                                             Three Months Ended         Six Months Ended
                                                                September 30,             September 30,
                                                          ----------------------    ----------------------
                                                              1999         1998         1999         1998
                                                          ---------    ---------    ---------    ---------
<S>                                                        <C>          <C>          <C>          <C>
    Private segment:
    Payphone terminals                                      $ 1,520      $ 2,822      $ 3,063      $ 5,486
    Printed circuit board control modules and kits              892        3,107        2,750        6,037
    Components and assemblies                                   214          379          320          570
    Software                                                     77           95          157          221
    Operator services                                           191          107          364          120
    Other services                                              104          129          236          243
                                                           ---------    ---------    ---------    ---------
                                                              2,998        6,639        6,890       12,677
                                                           ---------    ---------    ---------    ---------
    Telephone company segment:
    Payphone terminals                                          679        3,398        1,438        5,271
    Printed circuit board control modules and kits            2,350          912        5,057        2,285
    Components and assemblies                                 1,222        3,513        2,575        5,833
    Repair, refurbishment and upgrade services                3,691        2,481        6,309        5,220
    Other                                                         4            -           14            -
                                                           ---------    ---------    ---------    ---------
                                                              7,946       10,304       15,393       18,609
                                                           ---------    ---------    ---------    ---------
    International segment:
    Payphone terminals                                        2,271          877        3,507        1,690
    Printed circuit board control modules and kits               79           59          136          117
    Components and assemblies                                   157          929          281        1,351
    Other                                                         -            -            2            -
                                                           ---------    ---------    ---------    ---------
                                                              2,507        1,865        3,926        3,158
                                                           ---------    ---------    ---------    ---------
                                                            $13,451      $18,808      $26,209      $34,444
                                                           =========    =========    =========    =========
</TABLE>


The Company  sells its  payphone  products  in the United  States and in certain
foreign  countries.  The  Company's  international  business  consists of export
sales, and the Company does not presently have any foreign operations.  Sales by
geographic  region for the three months and six months ended  September 30, 1999
and 1998 were as follows:

<TABLE>
<CAPTION>

                                                Three Months Ended             Six Months Ended
                                                   September 30,                 September 30,
                                            -------------------------      -------------------------
                                               1999           1998            1999           1998
                                            ----------     ----------      ----------     ----------
<S>                                         <C>            <C>             <C>            <C>
    United States                            $ 10,944       $ 16,943        $ 22,283       $ 31,286
    Canada                                      1,238            878           1,845          1,536
    Latin America                                 848            965           1,619          1,597
    Europe, Middle East and Africa                400             19             411             22
    Asia Pacific                                   21              3              51              3
                                            ----------     ----------      ----------     ----------
                                             $ 13,451       $ 18,808        $ 26,209       $ 34,444
                                            ==========     ==========      ==========     ==========
</TABLE>


                                       9

<PAGE>



8.  SUBSEQUENT EVENTS


Employment Agreement


On October 15,  1999,  the Company  hired a new  President  and Chief  Executive
Officer.  The employment agreement between the Company and its new President and
Chief  Executive  Officer  expires on  October  11,  2002 and may be  terminated
earlier  by either  party  with 30 days  prior  written  notice.  The  agreement
provides for minimum annual base compensation of $250 and incentive compensation
of up to 50% of base  compensation  at the discretion of the Board of Directors,
subject  to a  minimum  of 25% of base  compensation  for the  period  beginning
October 15, 1999 and ending  December 31, 2000. In addition,  under the terms of
the agreement,  the President and Chief Executive Officer is entitled to receive
benefits made available to other executives of the Company and  reimbursement of
relocation expenses of $40.

Pursuant to the terms of the  agreement,  the Company  issued options to the new
President  and  Chief  Executive  Officer  to  purchase  539,988  shares  of the
Company's  common  stock at an exercise  price of $1.67 per share.  Such options
vest and  become  exercisable  ratably at the end of each month over the term of
the  employment  agreement,  and expire on October 15,  2004.  Unvested  options
expire upon termination of the agreement by the Company for cause or upon notice
of termination of the agreement by the President and Chief Executive Officer for
any reason. If the Company terminates the agreement without cause,  options that
would have vested during the twelve months after such termination, or during the
remaining term of the  agreement,  whichever is less,  immediately  vest and are
thereafter  exercisable  until their expiration  date. In addition,  the options
vest upon a change in control of the Company.  Further,  the agreement  provides
for  the  payment  of  severance  compensation  if the  Company  terminates  the
agreement without cause equal to $250 unless the remaining term of the agreement
is less than 12 months in which event such amount is prorated over the remainder
of  the  term.  The  employment  agreement  also  contains  confidentiality  and
non-compete provisions.

Restructuring

In November 1999,  the Company  formulated a  restructuring  plan to consolidate
manufacturing  operations,  resize its core  business  operations,  reorient its
distribution  strategy and begin to build  operations  required to introduce its
new information station terminal products and back office management software to
the marketplace.  In connection with this restructuring,  the Company expects to
recognize  restructuring charges,  consisting of the cost of estimated severance
and  salary  continuation  arrangements,  remaining  liabilities  related to the
closure  of  leased   facilities  and  certain  asset  impairment   losses,   of
approximately  $1 million during the three months ending  December 31, 1999. The
Company believes, but cannot assure, that the restructuring will have the impact
of reducing costs and expenses by approximately $2 million annually. The Company
does not expect to begin to realize the full impact of the anticipated  cost and
expense  reductions  from the  restructuring  until the quarter  ending June 30,
2000.



                          ----------------------------



                                       10

<PAGE>



Item 2.  Management's Discussion and Analysis of Financial Condition and Results
         of Operations

All dollar amounts,  except per share data, in this Management's  Discussion and
Analysis  of  Financial  Condition  and  Results  of  Operations  are  stated in
thousands.


Forward Looking Statements


The statements  contained in this report which are not historical  facts contain
forward looking information regarding the Company's financial position, business
strategy,  plans,  projections  and  future  performance  based on the  beliefs,
expectations,  estimates,  intentions or  anticipations of management as well as
assumptions  made  by and  information  currently  available  to  the  Company's
management. Such statements reflect the current view of the Company with respect
to future events and are subject to risks, uncertainties and assumptions related
to various  factors  that could  cause the  Company's  actual  results to differ
materially from those expected by the Company,  including  competitive  factors,
customer relations,  the integration of operations  resulting from acquisitions,
the  risk  of  obsolescence  of  the  Company's  products,   relationships  with
suppliers,  the  risk of  adverse  regulatory  action  affecting  the  Company's
business  or  the  business  of  the   Company's   customers,   changes  in  the
international  business  climate,  product  introduction and market  acceptance,
general economic  conditions,  seasonality,  changes in industry practices,  the
outcome of litigation to which the Company is a party,  and other  uncertainties
detailed in this report and in the Company's  other filings with the  Securities
and Exchange Commission.


Results of Operations


The Company  reported a net loss of $1,574,  or $.12 per diluted share,  for the
three months ended September 30, 1999 on net sales of $13,451 as compared to net
income of $865, or $.06 per diluted share, on net sales of $18,808 for the three
months ended  September 30, 1998.  For the six months ended  September 30, 1999,
the  Company  reported  a net loss of  $1,923,  or $.14 per  diluted  share,  on
revenues  and net sales of $26,209 as compared to net income of $1,102,  or $.08
per diluted share, on revenues and net sales of $34,444 for the six months ended
September 30, 1998. The Company's operating results for the three months and six
months  ended  September  30,  1999 have been  adversely  affected  by  industry
conditions  that began to impact the Company's sales and gross profit margins in
the latter half of the  Company's  1999 fiscal year ended March 31, 1999.  These
conditions   include  among  others,   the   consolidation  of  domestic  public
communications   providers  and  declining   industry  revenues  resulting  from
increasing usage of wireless  services and increased volume of dial-around (toll
free and access code) calls.  As a result of the prolonged  continuance of these
industry conditions, the Company does not believe that its domestic revenues and
net sales from its core public communications products and services will improve
significantly in the foreseeable future.


During fiscal year 1999 and the first six months of fiscal 2000, the Company has
made a significant  investment in the development of new  technology,  including
information station terminal products and back office management software,  that
are  intended  to provide  the  capability  to handle  advertising,  information
content  and  e-commerce   transactions  in  addition  to  traditional  payphone
capabilities.  The Company  believes,  but cannot assure,  that it will begin to
release its new information station terminal products and back office management
software  to the market  during the quarter  ending  March 31,  2000,  that such
products will be accepted by the  marketplace  and that such products may result
in an  increase  to the  Company's  sales  and  revenues.  However,  there is no
assurance  that the Company's  information  station  terminal  products and back
office  management  software will be successfully  introduced or accepted by the
marketplace,  or if they are,  that  revenues  from such  products  would have a
material favorable impact on the Company's sales and revenues in the foreseeable
future or at all.


                                       11

<PAGE>


In November 1999,  the Company  formulated a  restructuring  plan to consolidate
manufacturing  operations,  resize its core  business  operations,  reorient its
distribution  strategy and begin to build  operations  required to  successfully
introduce its information  station terminal  products and back office management
software.  In  connection  with  this  restructuring,  the  Company  expects  to
recognize  restructuring  charges of  approximately  $1 million during the three
months ending December 31, 1999. The Company believes,  but cannot assure,  that
the  restructuring  will have the  impact of  reducing  costs  and  expenses  by
approximately  $2  million  annually.  The  Company  does not expect to begin to
realize the full impact of the anticipated cost and expense  reductions from the
restructuring until the quarter ending June 30, 2000.


                 Three Months Ended September 30, 1999 Compared
                  to the Three Months Ended September 30, 1998


The  following  table shows  certain  line items in the  Company's  consolidated
statements of operations for the three months ended  September 30, 1999 and 1998
that are  discussed  below  together  with amounts  expressed as a percentage of
sales and with the change expressed as a percentage increase or (decrease).

<TABLE>
<CAPTION>

                                                          Percent                         Percent      Percentage
                                            1999          of Sales        1998           of Sales        Change
                                        --------------  -------------  -------------   -------------  -------------
<S>                                      <C>              <C>          <C>               <C>           <C>
   Revenues and net sales                 $ 13,451          100%       $ 18,808            100%           (28%)
   Cost of revenues and sales               10,802            80         12,191              65            (11)
   Gross profit                              2,649            20          6,617              35            (60)
   Selling, general and administrative
     expenses                                2,790            21          3,024              16             (8)
   Engineering, research and
     development expenses                    1,547            12          1,592               8             (3)
   Income tax expense (benefit)               (812)            6            494               3           (264)
</TABLE>




Revenues and net sales by market  segment for the three  months ended  September
30, 1999 and 1998  together  with the increase or decrease and with the increase
or decrease expressed as a percentage change are set forth below:


                                                          Increase   Percentage
                                    1999        1998     (Decrease)    Change
                                ----------   ---------  ----------  -----------
   Private segment                $ 2,998     $ 6,639    $ (3,641)        (55%)
   Telephone company segment        7,946      10,304      (2,358)         (23)
   International segment            2,507       1,865         642           34
                                ==========   =========  ==========  ===========
                                 $ 13,451    $ 18,808    $ (5,357)        (28%)
                                ==========   =========  ==========  ===========


                                       12

<PAGE>



Revenues  and net sales of products  and  services  for the three  months  ended
September  30, 1999 and 1998 together with the increase or decrease and with the
increase or decrease expressed as a percentage change are set forth below:

<TABLE>
<CAPTION>


                                                                                  Increase   Percentage
                                                           1999         1998     (Decrease)    Change
                                                       ----------   ----------  ----------  -----------
<S>                                                    <C>           <C>        <C>          <C>
   Products:
      Payphone terminals                                 $ 4,470      $ 7,097    $ (2,627)        (37%)
      Printed circuit board control modules and kits       3,321        4,078        (757)         (19)
      Components and assemblies                            1,593        4,821      (3,228)         (67)
      Software                                                81           95         (14)         (15)
   Services:
      Repair, refurbishment and upgrade services           3,691        2,481       1,210           49
      Operator services                                      191          107          84           79
      Other services                                         104          129         (25)         (19)
                                                       ==========   ==========  ==========  ===========
                                                        $ 13,451     $ 18,808    $ (5,357)        (28%)
                                                       ==========   ==========  ==========  ===========
</TABLE>



The  decrease in revenues  and net sales to the  private and  telephone  company
segments for the three months ended  September  30, 1999 as compared to the same
period last year is  primarily  attributable  to a decrease in volume of product
sales partially offset by an increase in the usage of repair,  refurbishment and
upgrade  services by the telephone  company  segment.  The Company believes that
these fluctuations are primarily  attributable to declining revenues of payphone
service  providers  caused by increasing  usage of wireless  services and higher
volume of dial-around  calls. In addition,  the  fluctuations in sales mix among
payphone terminals, control modules and components and assemblies and continuing
downward pricing pressures  contributed to the decline in revenues and net sales
in these domestic market segments. The increase in revenues and net sales to the
international  segment for the three months ended September 30, 1999 as compared
to the three months ended  September  30, 1998 is primarily  attributable  to an
increase  in export  volume of payphone  terminals  to  customers  in Canada and
Africa.


Cost of sales and gross profit as a percentage of net sales approximated 80% and
20%, respectively,  for the three months ended September 30, 1999 as compared to
65% and 35%,  respectively,  for the three months ended  September 30, 1998. The
decline in the gross  profit  percentage  between  such  periods is  principally
attributable  to a  number  of  factors  including:  (i)  the  increase  in  the
percentage of sales to telephone  companies at margins lower than those achieved
from the  private  segment,  (ii)  downward  pricing  pressures  in the  private
segment,  (iii) an increase in the obsolescence provision of $821 to reflect the
net realizable value of certain slow moving  inventories,  which is attributable
to the continued  weakness in the domestic  market;  and (iv) an increase in low
margin export sales to certain international customers.


The  decrease  in  selling,  general and  administrative  expenses is  primarily
attributable  to a reduction  in  personnel  and other  operating  expenses as a
result of the  reorganization of selling and marketing  activities at the end of
fiscal 1999 and a decline in variable selling expenses,  which is related to the
decline in sales,  partially  offset by an increase in the  provision for credit
losses of  $81,000,  which is  related  to the  deterioration  of the  financial
position of certain customers in the private segment.


Despite the decline in revenues and net sales,  the Company  continued to make a
significant  investment  in  engineering,  research and  development  activities
associated  with the  development  of the  Company's  new  information  terminal
products and back office management  software designed to provide the capability
to handle  advertising,  information  content  and  e-commerce  transactions  in
addition to traditional payphone

                                       13


<PAGE>


capabilities.   Total  engineering,   research  and  development   expenditures,
including capitalized software, during the three months ended September 30, 1999
increased by $1,018, or approximately 64%, to $2,610 versus $1,592 for the three
months ended September 30, 1998. Capitalized software expenditures  approximated
$1,063 during the three months ended September 30, 1999. During the three months
ended September 30, 1998 no software development costs were capitalized.


The Company's effective tax rate declined to approximately 34% of pre-tax income
(loss) for the three months ended September 30, 1999 from  approximately 36% for
the three months ended  September  30, 1998  primarily  due to  fluctuations  in
non-deductible expenses and research and development tax credits.


                  Six Months Ended September 30, 1999 Compared
                   to the Six Months Ended September 30, 1998


The  following  table shows  certain  line items in the  Company's  consolidated
statements  of operations  for the six months ended  September 30, 1999 and 1998
that are  discussed  below  together  with amounts  expressed as a percentage of
sales and with the change expressed as a percentage increase or (decrease).

<TABLE>
<CAPTION>

                                                         Percent                        Percent      Percentage
                                              1999      of Sales         1998          of Sales        Change
                                          ----------  -----------     ----------     -----------    -----------
<S>                                       <C>            <C>          <C>              <C>           <C>
   Revenues and net sales                  $ 26,209        100%        $ 34,444           100%         (24%)
   Cost of revenues and sales                19,574          75          22,419             65          (13)
   Gross profit                               6,635          25          12,025             35          (45)
   Selling, general and administrative
     expenses                                 5,336          20           5,875             17           (9)
   Engineering, research and
     development expenses                     2,877          11           3,167              9           (9)
   Income tax expense (benefit)              (1,015)         (4)            652              2         (256)
</TABLE>


Revenues and net sales by market segment for the six months ended  September 30,
1999 and 1998  together  with the  increase or decrease and with the increase or
decrease expressed as a percentage change are set forth below:

                                                        Increase     Percentage
                                  1999        1998     (Decrease)      Change
                               ----------  ----------  ----------   -----------

   Private segment               $ 6,890    $ 12,677    $ (5,787)         (46%)
   Telephone company segment      15,393      18,609      (3,216)          (17)
   International segment           3,926       3,158         768            24
                               ==========  ==========  ==========   ===========
                                $ 26,209    $ 34,444    $ (8,235)         (24%)
                               ==========  ==========  ==========   ===========


                                       14


<PAGE>



Revenues  and net  sales of  products  and  services  for the six  months  ended
September  30, 1999 and 1998 together with the increase or decrease and with the
increase or decrease expressed as a percentage change are set forth below:

<TABLE>
<CAPTION>

                                                                                   Increase     Percentage
                                                            1999        1998      (Decrease)      Change
                                                         ----------  ----------  -----------   -----------
<S>                                                      <C>         <C>          <C>           <C>
   Products:
      Payphone terminals                                   $ 8,008    $ 12,447     $ (4,439)         (36%)
      Printed circuit board control modules and kits         7,943       8,439         (496)           (6)
      Components and assemblies                              3,176       7,754       (4,578)          (59)
      Software and other                                       173         221          (48)          (22)
    Services:
      Repair, refurbishment and upgrade services             6,309       5,220        1,089            21
      Operator services                                        364         120          244           203
      Other services                                           236         243           (7)           (3)
                                                         ==========  ==========  ===========   ===========
                                                          $ 26,209    $ 34,444     $ (8,235)         (24%)
                                                         ==========  ==========  ===========   ===========
</TABLE>


The  decrease in revenues  and net sales to the  private and  telephone  company
segments  for the six months  ended  September  30, 1999 as compared to the same
period last year is  primarily  attributable  to a decrease in volume of product
sales partially offset by an increase in the usage of repair,  refurbishment and
upgrade  services by the telephone  company  segment.  The Company believes that
these fluctuations are primarily  attributable to declining revenues of payphone
service  providers  caused by increasing  usage of wireless  services and higher
volume of dial-around  calls. In addition,  the  fluctuations in sales mix among
payphone terminals, control modules and components and assemblies and continuing
downward pricing pressures  contributed to the decline in revenues and net sales
in these domestic market segments. The increase in revenues and net sales to the
international segment for the six months ended September 30, 1999 as compared to
the six months ended September 30, 1998 is primarily attributable to an increase
in export volume of payphone terminals to customers in Canada and Africa.


Cost of sales and gross profit as a percentage of net sales approximated 75% and
25%,  respectively,  for the six months ended  September 30, 1999 as compared to
65% and 35%,  respectively,  for the six months ended  September  30, 1998.  The
decline in the gross  profit  percentage  between  such  periods is  principally
attributable  to a  number  of  factors  including:  (i)  the  increase  in  the
percentage of sales to telephone  companies at margins lower than those achieved
from the  private  segment,  (ii)  downward  pricing  pressures  in the  private
segment,  (iii) an increase in the obsolescence provision of $983 to reflect the
net realizable value of certain slow moving  inventories,  which is attributable
to the continued  weakness in the domestic  market;  and (iv) an increase in low
margin export sales to certain international customers.


The  decrease  in  selling,  general and  administrative  expenses is  primarily
attributable  to a reduction  in  personnel  and other  operating  expenses as a
result of the  reorganization of selling and marketing  activities at the end of
fiscal 1999 and a decline in variable selling expenses,  which is related to the
decline in sales.


Total engineering, research and development expenditures,  including capitalized
software, during the six months ended September 30, 1999 increased by $1,636, or
approximately  51%, to $4,803  versus $3,167 for the same period of fiscal 1999.
Capitalized software related to the development of the Company's new information
station  terminal  products  and back  office  management  software  designed to
provide the capability to handle advertising, information content and e-commerce
transactions  in  addition to  traditional


                                       15

<PAGE>


payphone capabilities  approximated $1,926 during the six months ended September
30, 1999. During the six months ended September 30, 1998 no software development
costs were capitalized.


The Company's effective tax rate declined to approximately 34% of pre-tax income
(loss) for the six months  ended  September  30, 1999 as compared to 37% for the
six  month  ended   September  30,  1998  primarily  due  to   fluctuations   in
non-deductible expenses and research and development tax credits.


Impact of Inflation


The  Company's  primary  costs,  inventory and labor,  increase with  inflation.
However,  the Company does not believe that  inflation and changing  prices have
had a material impact on its business.


Liquidity and Capital Resources


Financing Activities.  The credit lines available to the Company pursuant to the
Restated Loan and Security Agreement, as amended (the "Loan Agreement"), between
the Company and its bank include a $10 million  revolving credit line to finance
the Company's domestic working capital requirements (the "working capital line")
and a $1.5  million  revolving  credit  line to finance  the  Company's  capital
expenditures  (the "capital line").  In addition,  on June 29, 1999, the Company
and  its  bank  entered  into  a  Business  Loan  Agreement  (the  "Export  Loan
Agreement") that provides the Company with a $2 million revolving credit line to
finance export related inventory and accounts receivable (the "export line").


Indebtedness  outstanding under the Loan Agreement and the Export Loan Agreement
(collectively  the  "Agreements") is  collateralized by substantially all of the
assets of the  Company.  The  Agreements  contain  covenants  that  prohibit  or
restrict the Company from engaging in certain  transactions  without the consent
of the bank,  including  mergers or  consolidations  and  disposition of assets,
among others.  Additionally,  the Agreements  require the Company to comply with
specific  financial  covenants,  including  covenants with respect to cash flow,
working capital and net worth.  Noncompliance with any of these covenants or the
occurrence of an event of default, if not waived,  could accelerate the maturity
of the indebtedness outstanding under the Agreements.


The Company  borrows funds under its revolving  credit lines to finance  capital
expenditures,  increases in accounts and notes  receivable and  inventories  and
decreases in bank  overdrafts  (as drafts clear),  accounts  payable and accrued
liability  obligations to the extent that such requirements exceed cash provided
by operations,  if any. The Company also uses the financing  available under its
revolving  credit lines to fund  operations  and payments on long-term debt when
necessary. The Company measures its liquidity based upon the amount of funds the
Company is able to borrow under its revolving  credit lines,  which varies based
upon operating performance and the value of collateral.


Indebtedness  outstanding  under the  working  capital and export  lines  cannot
exceed  the  value  of  eligible  collateral,  as  defined  in  the  Agreements,
consisting of accounts  receivable  and  inventories.  The working  capital line
matures on November  25, 2002.  The export line  matures on June 29,  2000.  The
capital line matures on July 31, 2000.  Interest on amounts  borrowed  under the
revolving  credit lines is payable  monthly at the bank's  floating 30 day Libor
rate plus 1.5% (6.668% at September 30, 1999).


At  September  30, 1999 and March 31, 1999,  outstanding  debt under the working
capital line amounted to $6,510 and $5,185,  respectively,  and at September 30,
1999, the Company was able to borrow up to a maximum of $8,944 under the working
capital  line  based  on the  value of  eligible  collateral.  The  indebtedness
outstanding  under the capital line  amounted to $238 at September  30, 1999. At
September  30, 1999,  the Company has not used the export line,  but was able to
borrow up to a maximum of $2 million under the


                                       16

<PAGE>


export line based on the value of eligible collateral.  Outstanding indebtedness
under mortgage and installment notes between the Company and its bank aggregated
$5,467 and $5,833 at September 30, 1999 and March 31, 1999, respectively.


During the six months ended  September 30, 1999 and 1998, net proceeds under the
Company's  working capital line and capital line  aggregated  $1,563 and $4,485,
respectively.


Principal  payments under the mortgage and installment notes between the Company
and its bank and other notes payable  during the six months ended  September 30,
1999 and 1998 amounted to $398 and $40, respectively.


As  discussed  below  under  "Liquidity,"  the  Company is in default of certain
financial covenants contained in the loan agreements between the Company and its
bank, and as a result thereof, the bank has the right to accelerate the maturity
of the debt  outstanding  under such agreements.  Accordingly,  debt outstanding
under the terms of such agreements at September 30, 1999 in the aggregate amount
of $12,215 is classified as a current liability.


Operating  Activities.  Cash flows from operating  activities for the six months
ended September 30, 1999 and 1998 are summarized as follows:


                                                        1999         1998
                                                     ---------   ----------

   Net income (loss)                                 $ (1,923)     $ 1,102
   Non-cash charges and credits, net                    2,393        2,111
                                                     ---------   ----------
                                                          470        3,213
   Changes in operating assets and liabilities:
   Accounts and notes receivable                        1,046       (3,964)
   Inventories                                          1,966       (8,385)
   Accounts payable, accrued expenses and
     other current liabilities                           (789)       3,117
   Other                                                  102          (28)
                                                     ---------   ----------
                                                      $ 2,795     $ (6,047)
                                                     ---------   ----------


The Company's operating cash flow is primarily dependent upon operating results,
sales  levels and related  credit  terms  extended to  customers  and  inventory
purchases,  and the changes in operating assets and liabilities related thereto.
During the six months ended  September 30, 1999,  weaker  operating  performance
resulted in a decline in cash flows from operations, net of non-cash charges and
credits,  of $2,743,  to $470 from $3,213 for the six months ended September 30,
1998.  However,  during the six months ended  September  30,  1999,  the Company
generated  $2,325 of cash from changes in operating  assets and  liabilities  as
compared to the six months ended September 30, 1998 when the Company used $9,260
of cash to fund changes in operating assets and liabilities.


The Company's  operating  assets and  liabilities  are comprised  principally of
accounts and notes receivable,  inventories,  accounts payable, accrued expenses
and other current  liabilities.  During the six months ended September 30, 1999,
the Company  generated $1,046 and $1,966 of cash through  reductions in accounts
and notes  receivable and  inventories,  respectively,  and used $789 of cash to
fund a net decrease in accounts  payable,  accrued  expenses  and other  current
liabilities. In comparison,  during the six months ended September 30, 1998, the
Company  used $3,964 and $8,385 of cash to fund  increases in accounts and notes
receivable  and  inventories,  respectively,  and generated  $3,117 of cash from
increases in accounts payable, accrued expenses and other current liabilities.


                                       17

<PAGE>



The  Company's  current  ratio  declined to 1.27 to 1 at  September  30, 1999 as
compared to 2.95 to 1 at March 31, 1999 primarily due to the  classification  of
outstanding bank  indebtedness as a current liability as a result of the default
in certain  financial  covenants  contained in the loan  agreements  between the
Company  and its bank.  During the six months  ended  September  30,  1999,  the
Company's  current  assets  decreased  by $4,985  (16%) and current  liabilities
increased by $10,161 (96%).  Working capital decreased by $15,146,  to $5,547 at
September  30, 1999 from $20,693 at March 31, 1999  primarily as a result of the
reclassification  of bank debt,  the net loss for the period and the increase in
capital asset and capitalized software expenditures  discussed below.  Extension
of credit to customers and inventory  purchases  represent the principal working
capital  requirements  of the Company,  and  material  increases in accounts and
notes  receivable  and/or  inventories  could have a  significant  effect on the
Company's liquidity.  Accounts and notes receivable and inventories  represented
in the aggregate  83% and 84% of current  assets at September 30, 1999 and March
31, 1999,  respectively.  The Company  experiences  varying accounts  receivable
collection  periods from its three customer  segments,  and believes that credit
losses will not have a significant  effect on future  liquidity as a significant
portion  of its  accounts  and  notes  receivable  are due from  customers  with
substantial  financial  resources.  The  level of  inventory  maintained  by the
Company is dependent on a number of factors,  including delivery requirements of
customers,  availability  and lead time of  components  and the  ability  of the
Company to estimate and plan the volume of its business.


Investing  Activities.  Net cash used for  investing  activities  during the six
months  ended  September  30,  1999  and  1998  amounted  to  $3,083  and  $832,
respectively.  The Company's investing  activities include capital  expenditures
consisting primarily of manufacturing tooling and equipment,  computer equipment
and  building  improvements  required  to  support  operations  and  capitalized
software,  including  new  product  software  development  costs.  Cash used for
capital  expenditures  during the six months ended  September  30, 1999 and 1998
aggregated $1,157 and $803, respectively.  During the six months ended September
30,  1999 and 1998,  cash used to  acquire  software  and  capitalized  software
development costs aggregated $1,926 and $29,  respectively.  The Company has not
entered into any  significant  commitments  for the  purchase of capital  assets
other than manufacturing tooling in an amount of approximately $500.


Liquidity. The Company finances its operations, working capital requirements and
capital   expenditures  from  internally  generated  cash  flows  and  financing
available  under the loan  agreements  between  the  Company  and its bank.  The
Company  is in  default of certain  financial  covenants  contained  in the loan
agreements.  As a  result  thereof,  the bank has the  right to  accelerate  the
maturity of debt  outstanding  under the loan agreements in the aggregate amount
of $12,215 at  September  30,  1999.  The  Company is  presently  attempting  to
renegotiate  the terms of the loan  agreements and believes,  but cannot assure,
that its  efforts  will be  successful.  However,  if the  Company  is unable to
renegotiate  the  terms of the loan  agreements  on  terms  satisfactory  to the
Company or at all, the Company would be forced to secure  alternative  financing
arrangements. In that event, there is no assurance that the Company's efforts to
secure such alternative financing  arrangements would be successful,  or that if
successful,  that such financing would be on terms  satisfactory to the Company.
The inability of the Company to renegotiate  the terms of the loan agreements on
satisfactory terms or secure alternative financing  arrangements on satisfactory
terms  would  have a  significant  adverse  effect on the  Company's  liquidity.
Accordingly,  the Company's cash flows may not be sufficient to fund its working
capital requirements, capital expenditures and debt service requirements through
September 30, 2000 unless the Company is able to  successfully  renegotiate  the
terms of its loan  agreements or secure  alternative  financing  arrangements on
terms satisfactory to the Company.


                                       18

<PAGE>



Year 2000 Discussion


The Company is  continuing  its efforts to assess the impact of Year 2000 on its
business  and address Year 2000 issues.  Year 2000 issues  result from  computer
programs  designed to use two-digit date codes rather than four digits to define
the  applicable  year.  As  a  result,  there  is  a  risk  that  programs  with
time-sensitive  software may recognize a year using "00" as the year 1900 rather
than the year 2000, resulting in system miscalculations or system failures.


The Company has identified several general areas in which Year 2000 concerns may
be material if not  resolved  before  January 1, 2000.  These areas  include (1)
products and services of the Company,  (2)  management  information  systems and
other systems within the Company,  and (3) third parties that provide  materials
and services (including utilities) to the Company.


The Company  established a "Validation Test Plan" to assess Year 2000 compliance
of all products and services  currently  sold or supported by the Company.  This
test plan was designed to identify the products and services currently supported
by the Company, features of such products and services that required assessment,
and the approach  and  resources  required.  The  Validation  Test Plan was also
designed  to assess  Year 2000  compliance  of those  items in order of relative
importance to the Company.  The Company  believes that it has completed its Year
2000  compliance  testing  with respect to the products and systems it currently
sells  and  supports.  In  addition,  the  Company  believes  it  has  completed
substantially  all  Year  2000  software  modifications  to such  products,  and
believes that such products are Year 2000  compliant or Year 2000 compliant with
issues.  The Company  believes that products defined as Year 2000 compliant with
issues  will  operate  properly in year 2000 if  programmed  and  configured  in
accordance with the Company's  published  guidelines.  However,  there can be no
assurance that the Company's  tests  pursuant to its  Validation  Test Plan have
detected all instances of Year 2000  noncompliance,  that the cost of any future
remediation  activities  that may be  required  will not be material or that all
products and systems  currently  supported by the Company will, in fact, be Year
2000 compliant.


Based on the Company's Year 2000 compliance testing and remediation  activities,
the only  products  historically  sold by the Company that will not be Year 2000
compliant or compliant  with issues are  products the  manufacture  of which has
been  discontinued  and that  are no  longer  supported  by the  Company.  These
discontinued  products  are not Year 2000  compliant  and the  Company  does not
intend  to  bring  these  products  into  compliance,  and has so  notified  its
customers. The Company does not believe that it has an obligation to bring these
discontinued products into compliance or an obligation to replace these products
under its  warranties  since those  products were last sold more than five years
ago.  Accordingly,  the Company has not recorded any liability  related to these
products in its financial statements.


The Company has provided  information to its customers and others about its Year
2000  compliance  program.   The  Company's  web  site  describes  each  product
historically  supplied  by the  Company  and its  status  as  "compliant",  "not
compliant",  "compliant with issues" with an attached description of the issues,
or "compliance anticipated" with a projected release date.


The risks associated with the failure of the Company's  products to be Year 2000
compliant include: (1) loss of data from or an adverse impact on the reliability
of data  generated by the Company's  products;  (2) loss of  functionality;  (3)
failure to communicate with other non-Company user applications of its customers
that may not be Year 2000 compliant;  and (4) potential  litigation by customers
with respect to products and services no longer supported.


The  Company  purchased  new  business  software  in June  1997,  and  based  on
representations  received  from  the  vendor,  the  Company  believes  that  its
management  information  system is Year 2000  compliant.  Based on the


                                       19

<PAGE>


Company's  internal testing,  the Company believes that substantially all of the
Company's  related  operating  systems  are also  Year 2000  compliant  with the
exception of certain items which the Company does not believe are material.  The
Company  continues to assess Year 2000 compliance of its other internal  systems
such as  engineering,  shipping,  payroll and EDI systems and is upgrading these
systems as  required  if  deficiencies  within  these  systems  are deemed to be
critical.  The costs related to such system  upgrades or acquisition of new Year
2000  compliant  software  to date  have not  been  material,  but the  costs to
complete such upgrades or acquisitions  could be material.  The risks associated
with  failure  of such  systems  to be Year 2000  compliant  are  primarily  the
increase in administrative related functions and increased costs associated with
such functions.  The Company believes that all critical internal systems will be
assessed and remediated by the end of the calendar year.


The Company has completed an inventory and tested most of its internal  computer
equipment,  including personal computers,  related servers and software for Year
2000  compliance.  Based on the  Company's  testing,  the Company plans to spend
approximately $100 to replace and upgrade such equipment and software to achieve
Year 2000 compliance.  The Company believes that the necessary  replacements and
upgrades can be completed by the end of the calendar year.


The Company has relationships  with various third parties in the ordinary course
of business.  The Company  continues to assess the  readiness of third  parties,
especially  critical suppliers and others that have material  relationships with
the Company, by sending questionnaires, evaluating responses and identifying the
risks with respect to Year 2000 plans of those third  parties.  The Company will
continue to identify the risks  associated with third parties based on responses
to those questionnaires and will then formulate appropriate contingency plans on
a case by case basis to mitigate such risks. The Company expects to complete its
assessment of the  readiness of third  parties by the end of the calendar  year.
The effect, if any, on the Company's results of operations from failure of these
third parties to be Year 2000 compliant is not reasonably estimable but could be
material.


The Company has begun,  but not yet  completed,  an analysis of the  operational
problems  that  would be  reasonably  likely to result  from the  failure of the
Company and certain third parties to complete efforts  necessary to achieve Year
2000 compliance on a timely basis.  The Company's Year 2000 efforts to date have
been undertaken largely with its existing engineering and information technology
personnel.  The Company does not  separately  track the costs  incurred for such
efforts and such costs are principally the related  compensation costs for those
personnel.


The Company presently has no contingency plans for Year 2000 compliance problems
that  might  arise,  but will  develop  such  contingency  plans as the  Company
identifies situations in which Year 2000 compliance could be a problem. However,
there can be no assurance that any contingency  plan will be timely or effective
to avoid a material disruption of the Company's operations.


New Accounting Pronouncements


In June 1998,  the  Financial  Accounting  Standards  Board issued  Statement of
Financial Accounting  Standards No. 133 ("SFAS 133"),  Accounting for Derivative
Instruments and Hedging Activities,  which establishes  standards for accounting
of derivative  instruments including certain derivative  instruments embedded in
other  contracts,  and  hedging  activities.  SFAS 133 is  effective  for fiscal
quarters of all fiscal years  beginning  after June 15, 1999.  SFAS 133 requires
entities to  recognize  derivative  instruments  as assets and  liabilities  and
measure them at fair value,  and to match the timing of gain or loss recognition
on hedging  instruments with the recognition of changes in the fair value of the
hedged  asset or  liability  that are  attributable  to the  hedged  risk or the
earnings  effect  of the  hedged  forecasted  transaction.  Management  does not
believe  that the  adoption  of SFAS 133 will have a  significant  impact on the
Company's consolidated financial statements.


                                       20

<PAGE>




During the six months ended September 30, 1999, the Company adopted Statement of
Position 98-1,  "Accounting for Costs of Computer Software Developed or Obtained
for  Internal  Use" ("SOP 98-1")  issued by the American  Institute of Certified
Public  Accountants (the "AICPA").  SOP 98-1 provides guidance on accounting for
the costs of computer  software  developed  or obtained for internal use and new
cost recognition  principles and identifies the  characteristics of internal use
software.  The  adoption  of SOP  98-1  did not have a  material  impact  on the
Company's results of operations, financial position or cash flows.


Item 3.   Quantitative and Qualitative Disclosures About Market Risks


The are no  material  changes  with  regards  to  quantitative  and  qualitative
disclosures  about  market  risks  from that set forth in the  Company's  Annual
Report on Form 10-K for the fiscal year ended March 31, 1999.





                           ---------------------------


                                       21

<PAGE>



PART II - OTHER INFORMATION


Item 1.  Legal Proceedings


Nogah Bethlahmy, et al. plaintiffs v. Randy S. Kuhlmann, et al. defendants.  San
Diego Superior Court Case No. 691635.


As  previously  reported,  this  putative  class action was filed in 1995 in the
Superior  Court of the State of California  for the County of San Diego alleging
that Amtel Communications, Inc. ("Amtel"), a former customer of the Company that
filed for  bankruptcy,  conspired with its own officers and  professionals,  and
with various telephone suppliers (including the Company) to defraud investors in
Amtel by operating a Ponzi scheme.  See Item 3, Legal  Proceedings  of Part I of
the  Company's  Form 10-KSB for the fiscal year ended March 31, 1996 and Item 1,
Legal  Proceedings  of Part II of the Company's  Form 10-Q for the quarter ended
September 30, 1996.


On September 28, 1998, the Company's  Motion for Summary Judgment was granted by
the Court and the Court dismissed the Company from the class action. On December
11, 1998,  the plaintiffs  appealed the Court's  decision to grant the Company's
Motion for  Summary  Judgment  and the appeal is pending.  The Company  disputes
liability  and intends to defend this matter  vigorously,  although  the Company
cannot predict the ultimate outcome of this litigation.


Item 3.  Defaults by the Company on its Senior Securities


The Company is in default of certain financial  covenants  contained in the loan
agreements  between the Company and its bank. As a result thereof,  the bank has
the  right  to  accelerate  the  maturity  of debt  outstanding  under  the loan
agreements in the aggregate  principal  amount of $12,215 at September 30, 1999.
The  Company  is  presently  attempting  to  renegotiate  the  terms of the loan
agreements and believes, but cannot assure, that its efforts will be successful.
However,  if the  Company  is  unable  to  renegotiate  the  terms  of the  loan
agreements on terms  satisfactory to the Company or at all, the Company would be
forced to seek alternative  financing  arrangements.  In that event, there is no
assurance  that the  Company's  efforts  to secure  such  alternative  financing
arrangements  would be successful,  or that if  successful,  that such financing
would be on terms satisfactory to the Company.


Item 6.  Exhibits and Reports on Form 8-K

     (a) Exhibits:


         The following exhibits are filed herewith as part of this report:

         Exhibit
            No.                  Description of Exhibit
         -------                 ----------------------

         10.1                    Employment Agreement between Elcotel, Inc. and
                                 Michael J. Boyle dated October 15, 1999.


         27                      Financial Data Schedule (Edgar Filing only)

     (b) Reports on Form 8-K:

         None



                                       22

<PAGE>



                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                                                    Elcotel, Inc.
                                             -----------------------------------
                                                     (Registrant)


Date: November 15, 1999                       By:  /s/ William H. Thompson
                                              ----------------------------------
                                              William H. Thompson
                                              Senior Vice President,
                                              Administration and Finance
                                              (Principal Financial Officer)


                                              By:  /s/ Scott M. Klein
                                              ----------------------------------
                                              Scott M. Klein
                                              Controller (Principal Accounting
                                              Officer)


23










                                                                    EXHIBIT 10.1

                              EMPLOYMENT AGREEMENT
                              --------------------

THIS  AGREEMENT is made and entered into as of October 15, 1999,  by and between
ELCOTEL,  INC.   (hereinafter   referred  to  as  the  "Company"),   a  Delaware
corporation, and MICHAEL J. BOYLE (hereinafter referred to as the "Executive").

                                 R E C I T A L S

      WHEREAS, the Company desires to employ the Executive, and the Executive is
desirous  of  accepting  such  employment  by the  Company,  upon the  terms and
conditions hereinafter set forth,

      NOW, THEREFORE, in consideration of the foregoing and the mutual covenants
hereinafter set forth, the parties hereto agree as follows:

      1. EMPLOYMENT.  Subject to the satisfaction of the conditions set forth in
this Section 1, the Company  agrees to employ the  Executive,  and the Executive
agrees to  render  his  services  to the  Company,  as its  President  and Chief
Executive  Officer,  during  the Term (as  defined  below).  Following  the next
shareholder meeting of the Company, the Executive shall be appointed to serve as
a member as the Board of Directors of the Company.  The  Executive  shall render
his  services at the  direction  of the Board of Directors of the Company at the
Company's  principal  executive  offices.  The Executive  agrees to use his best
efforts to promote  and further the  business,  reputation  and good name of the
Company  and the  Executive  shall  promptly  and  faithfully  comply  with  all
instructions,  directions,  requests,  rules and regulations made or issued from
time to time by the Company.

      2. TERM.  The term of employment  pursuant to this  Agreement (the "Term")
shall commence on October 15, 1999 and continue until October 11, 2002; provided
that either party may  terminate  this  Agreement by providing the other with 30
days prior written notice of such  termination.  Notwithstanding  the foregoing,
this  Agreement  may be  terminated by the Company in the event that "Cause" for
such termination exists as provided in Section 7 below. In the event the Company
terminates  this Agreement or the Executive's  employment  other than for Cause,
the  Company  shall pay the  Executive  Severance  Compensation  as  provided in
Section 3(c) hereof.  In the event (a) the Company  terminates this Agreement or
the  Executive's  employment  for Cause,  or (b) the Executive  terminates  this
Agreement or his employment for any reason,  the Executive shall not be entitled
to any Severance  Compensation  or other  compensation of any kind following the
effective date of such termination.

      3. COMPENSATION. As full and complete compensation for all the Executive's
services  hereunder,  the  Company  shall  pay the  Executive  the  compensation
described below.

(A)      CASH COMPENSATION.

               (i)    During the Term,  the Company  shall pay the  Executive an
         annual  base  salary of  $250,000  ("Base  Salary").  In the event this
         Agreement  is  terminated  prior to the  expiration


<PAGE>

         of the Term, the Company shall pay to the Executive, in addition to any
         Severance  Compensation  payable under  Section  3(c),  any accrued but
         unpaid Base Salary through the termination date.

               (ii)   In  addition  to the Base  Salary,  during the Term,  the
         Company  shall pay to the  Executive  an annual bonus (a "Bonus") in an
         amount up to 50% of the  Executive's  Base Salary  during the  relevant
         bonus period as the board of directors of the Company  shall  determine
         in its  discretion,  provided that the Bonus for the First Bonus Period
         (as defined below) shall be not less that 25% of the  Executive's  Base
         Salary  during such First Bonus  Period.  A Bonus shall be paid (x) for
         the period from the  beginning  of the Term  through  December 31, 2000
         (the "First Bonus Period"), (y) for the 2001 calendar year, and (z) for
         the period from  January 1, 2002  through  the end of the Term.  In the
         event this Agreement or the Executive's employment is terminated by the
         Company or by the Executive for any reason,  the Executive shall not be
         entitled  to any  Bonus  Compensation  for the  period  in  which  such
         termination occurs.

(B)      EQUITY COMPENSATION.

               (i)     Concurrently  with the  execution  and  delivery  of this
         Agreement,  the Company shall issue to the Executive,  as  compensation
         and without cost to the Executive,  options (the "Options") to purchase
         539,988 shares of the Company's Common Stock, par value $0.01 per share
         (the  "Common  Stock"),  representing  4% of the shares of Common Stock
         that are currently issued and outstanding. Such Options shall be issued
         pursuant  to a 1999  Stock  Option  Plan.  The  Options  shall  have an
         exercise price per share equivalent to the average closing price of the
         Company's  Common  Stock  during  the 20  business  days  prior  to the
         execution  of  this  Agreement.  The  Options  shall  vest  and  become
         exercisable  as follows:  15,000  shares  shall vest on the last day of
         each month  during  the first 24 months of the Term and  14,999  shares
         shall vest on the last day of each  month  during the next 12 months of
         the Term. In all cases the Options shall be subject to  termination  as
         provided  below.  The  Executive  shall have the right to exercise  any
         vested  Options at any time prior to October  15,  2004 and any Options
         not exercised within such deadline shall be deemed terminated and void.
         The Executive  shall be entitled to exercise any vested Options through
         a "cashless exercise" in a broker escrow or other arrangement set forth
         in the 1999 Stock Option Plan,  provided that such transaction does not
         adversely affect the Company.

               (ii)   In the event this Agreement or the Executive's employment
         is terminated (x) by the Company for Cause, or (y) by the Executive for
         any  reason,  the Options  shall cease  vesting as of the date that the
         Company or the Executive  provides notice of such termination,  and any
         unvested  Options shall  immediately  terminate and become void. In the
         event this Agreement or the Executive's employment is terminated by the
         Company  other than for  Cause,  the  Options  shall vest as and to the
         extent provided in Section 3(c) hereof.


                                       2
<PAGE>

               (iii)  Notwithstanding   anything  to  the   contrary   otherwise
         contained herein except as may be provided in Section  3(b)(iv),  if at
         any time during the Term the Company shall,  by stock  dividend,  stock
         split,  combination,  reclassification or exchange,  or through merger,
         consolidation  or  otherwise,  change its shares of Common Stock into a
         different  number,  kind or class of  shares  or  other  securities  or
         property,  then the Board of Directors shall arrange for a successor or
         surviving  corporation,  if any, to grant  replacement  options,  or to
         adjust the number of shares  covered  by the  Options  and the price of
         each  share.  The  determination  of the  Board of  Directors  shall be
         conclusive.

               (iv)   Notwithstanding    anything   to  the  contrary  otherwise
         contained  herein,  if at any time  during the Term,  there  shall be a
         Change of  Control  (as  defined  below)  all  unvested  Options  shall
         immediately vest in their entirety. For purposes of this provision, the
         occurrence of any one or more of the  following  events shall be deemed
         to be a "Change of Control":

                                    (A)  If  any   transaction   occurs  whereby
                  substantially   all  of  the   assets  of  the   Company   are
                  transferred, exchanged or sold to a non-affiliated third party
                  other than in the ordinary course of business;

                                    (B) If a merger or  consolidation  involving
                  the  Company  occurs  and  the  stockholders  of  the  Company
                  immediately  before  such merger or  consolidation  do not own
                  immediately  after such merger or consolidation at least fifty
                  percent (50%) of the outstanding common stock of the surviving
                  entity  or the  entity  into  which  the  common  stock of the
                  Company is converted; or

                                    (C)  If  any  person   (including,   without
                  limitation, any individual, partnership or corporation), other
                  than Fundamental  Management Corporation and its affiliates or
                  other than Wexford Management LLC and its affiliates,  becomes
                  the  owner,  directly  or  indirectly,  of  securities  of the
                  Company  or  its  successor  (or  a  parent  company  thereof)
                  representing  thirty-five (35%) or more of the combined voting
                  power of the Company's or its successor's  (or a parent's,  as
                  the case may be) securities then outstanding.

(C)      SEVERANCE COMPENSATION.

                  In the event the  Company  terminates  this  Agreement  or the
         Executive's  employment  other than for Cause, the Company shall pay to
         the Executive as Severance Compensation $250,000,  provided that in the
         event the remainder of the Term is less than 12 months,  such Severance
         Compensation  shall be  prorated  for the  remainder  of the Term.  For
         example,  if the Company terminates this Agreement other than for Cause
         with 8  months  remaining  in the  Term,  the  Company  shall  pay  the
         Executive Severance  Compensation of $166,667. The Executive shall also
         receive as Severance  Compensation  (i) an  immediate  vesting of those
         Options  that  would  have  vested  during  the 12  months  after  such
         termination,  or such lesser period through the end of the Term, if the
         Executive's  employment had not been terminated,  and (ii) continuation
         of medical benefits for the lesser of 12 months or the remainder of the
         Term.


                                       3
<PAGE>

     4.  NO OTHER  COMPENSATION.  Except as otherwise expressly provided herein,
or in any other written document  executed by the Company and the Executive,  no
other  compensation  or other  consideration  shall become due or payable to the
Executive on account of the services rendered hereunder.  The Company shall have
the right to deduct and withhold from the compensation  payable to the Executive
hereunder any amounts  required to be deducted and withheld under the provisions
of any statute,  regulation,  ordinance,  order or any other amendment  thereto,
heretofore  or hereafter  enacted,  requiring  the  withholding  or deduction of
compensation.

     5.  BENEFITS.

(a)  MEDICAL & 401K BENEFITS.  The Company  agrees that the Executive  shall be
entitled to participate in any retirement,  401K, disability,  medical, pension,
profit sharing,  group  insurance,  or any other plan or arrangement,  or in any
other  benefits  now or  hereafter  generally  available  to  executives  of the
Company,  in each case to the extent that the Executive  shall be eligible under
the  general  provisions  thereof,  provided  that the  Company  shall waive any
waiting period for  participation in any such plan to the extent permitted under
the plan.

(b)   RELOCATION  EXPENSES.  The  Company  shall pay the  Executive  $40,000  as
reimbursement  for  moving  and  relocation  expenses  incurred  by him  and his
immediate family in connection with his relocation to Sarasota and his temporary
living expenses in Sarasota prior to such relocation.

     6.  RELOCATION.  The Executive  agrees to relocate to Sarasota,  Florida no
later than December 31, 2000. Prior to such relocation the Executive agrees that
he shall rent a temporary  residence in Sarasota and reside there in  connection
with the performance of his duties under this Agreement.

     7.  TERMINATION FOR CAUSE. The Company, by written notice to the Executive,
may  immediately  terminate  this  Agreement  and  the  Executive's   employment
hereunder for Cause.  As used herein,  a termination  by the Company "for Cause"
shall  mean that the  Executive  has (i) failed or refused to perform a material
part of his  duties  hereunder,  (ii)  materially  breached  the  provisions  of
Sections  8, 9 or 10 hereof,  (iii) acted  fraudulently  or  dishonestly  in his
relations with the Company, (iv) committed larceny, embezzlement,  conversion or
any other act involving the  misappropriation  of Company funds or assets in the
course of his  employment,  or (v) been  indicted or  convicted of any felony or
other crime involving an act of moral turpitude.

     8.  CONFIDENTIAL INFORMATION.

(a)  Executive   agrees  that  he  will  not at any  time or  place  during  his
employment  or after  termination  of such  employment  directly  or  indirectly
disclose  to any  person or firm other  than  Company  or make,  use or sell any
records, ideas, files, drawings,  documents,  improvements,  equipment, customer
lists,  sales and marketing  techniques and devices,  formulas,  specifications,
research,  investigations,  developments,  inventions,  processes and data,  and
without limiting the


                                       4
<PAGE>

generality of the foregoing, anything not within the public domain (ideas in the
process of being  disclosed to customers  shall not be  considered in the public
domain), belonging to Company, whether or not patentable or copyrightable, other
than for the sole and  exclusive  benefit of Company,  without the prior written
consent  of  Company.  Executive  agrees  that  both  during  the  course of his
employment  with Company and thereafter he will keep  confidential  from persons
not  associated  with  Company  any and  all  Proprietary  Information,  special
techniques, and trade secrets of Company. Upon termination of his employment for
any  reason  whatsoever,  Executive  agrees to return to  Company  any  property
belonging  to it,  including  but not  limited  to any and all  records,  notes,
drawings,  specifications,  programs,  data  and  other  materials,  and  copies
thereof, pertaining to Company's business and generated or received by Executive
in the course of his employment duties with Company.

(b)  Executive  agrees that during the course of his employment with the Company
and for one year  thereafter he will not directly or  indirectly  entice or hire
away or in any other manner persuade an employee, consultant, dealer or customer
of  Company to  discontinue  that  person's  or firm's  relationship  with or to
Company as an employee, consultant, dealer or customer, as the case may be.

(c)  Executive agrees that he will not, during the course of his employment with
the Company and for one year  thereafter,  engage in any  employment or business
activity in which it might reasonably be expected that confidential  Proprietary
Information  or trade secrets of Company  obtained by the  Executive  during the
course of his employment with Company would be utilized.

(d)  The  Executive  recognizes  and  agrees  that his  violation  of any  terms
contained  in  paragraphs  (a),  (b),  or  (c) of  this  Section  8  will  cause
irreparable  damage to  Company,  the  amount  of which  will be  impossible  to
estimate or determine. Therefore, Executive further agrees that Company shall be
entitled,  as a matter of course, to an injunction  restraining any violation or
further violation of any such covenant or covenants by Executive, his employees,
partners, agents or associates, such right to an injunction to be cumulative and
in addition to any other  remedies,  at law or  otherwise,  which  Company might
have.  Company  hereby  waives  any right to require a bond in  connection  with
obtaining such an injunction. Executive further agrees that his violation of any
of the terms of paragraphs  (a), (b), or (c) of this Section 8 during the course
of his  employment  with Company  shall be a cause for his  termination  without
notice of any rights of the Executive under this Agreement. Such covenants shall
be severable,  and if the same be held invalid by reason of length of time, area
covered,  or activity  covered,  or any or all of them,  shall be reduced to the
extent necessary to cure such invalidity.

     9.  COVENANT NOT TO COMPETE WITH COMPANY.  Executive  further covenants and
agrees that:

(a)  During  the  course  of his  employment  with  Company  and  for  one  year
thereafter,   Executive   shall  not  undertake  any   employment  or  financial
involvement with, or assistance of, any person, firm, association,  partnership,
corporation or enterprise which is engaged in the manufacture, design, marketing
or sale of pay phones or in any other  business  in which the Company is engaged
or has


                                       5
<PAGE>

current plans to engage as of the date of termination of employment.

(b)  Executive  recognizes and agrees that his violation of any terms  contained
in paragraph (a) of this Section 9 will cause irreparable  damage to Company the
amount  of  which  will be  impossible  to  estimate  or  determine.  Therefore,
Executive further agrees that Company shall be entitled,  as a matter of course,
to an  injunction  restraining  any  violation or further  violation of any such
covenant  or  covenants  by  Executive,  his  employees,   partners,  agents  or
associates,  such right to an injunction to be cumulative and in addition to any
other remedies,  at law or otherwise,  which Company might have.  Company hereby
waives  any  right  to  require  a bond in  connection  with  obtaining  such an
injunction.  Executive  further agrees that his violation of any of the terms of
paragraph (a) of this Section 9 during the course of his employment with Company
shall be a cause for his  termination  without notice of any rights of Executive
under this Agreement. Such covenants shall be severable, and if the same be held
invalid by reason of length of time, area covered,  or activity covered,  or any
or all of  them,  shall  be  reduced  to  the  extent  necessary  to  cure  such
invalidity.

     10. PROPRIETARY  INFORMATION.  Unless otherwise expressly agreed by Company
in writing, any inventions, ideas, reports, discoveries,  developments, designs,
improvements, inventions, formulas, processes, techniques, "know-how," data, and
other creative ideas  concerning the manufacture,  design,  marketing or sale of
pay phones or relating to any other  business in which the Company is engaged or
has  plans to  engage  (all of the  foregoing  to be  hereafter  referred  to as
"Proprietary  Information"),  whether or not  patentable  or  registrable  under
copyright or similar statutes,  hereinafter  generated by Executive either alone
or jointly with others in the course of his  employment  hereunder  with Company
relating or useful to the manufacture,  design,  marketing or sale of pay phones
by the  Company  or any other  business  in which the  Company is engaged or has
plans to engage, shall be the sole property of Company. Executive hereby assigns
to Company  any  rights  which he may  acquire  or  develop in such  Proprietary
Information. Executive shall cooperate with Company in patenting or copyrighting
any such  Proprietary  Information,  shall  execute  any  documents  tendered by
Company to evidence its ownership  thereof,  and shall cooperate with Company in
defending and enforcing its rights therein.  Executive's  obligations under this
Section 10 to assist Company in obtaining and enforcing patents, copyrights, and
other rights and protections relating to such Proprietary Information in any and
all countries shall continue  beyond the termination of his employment.  Company
agrees to compensate  Executive at a reasonable  rate for time actually spent by
Executive  at  Company's   request  on  such  assistance  after  termination  of
Executive's  employment  with Company.  If Company is unable,  after  reasonable
effort, to secure  Executive's  signature on any document or documents needed to
apply for or prosecute any patent, copyright, or right or protection relating to
such  Proprietary  Information,  whether because of the Executive's  physical or
mental  incapacity  or  for  any  other  reason  whatsoever,   Executive  hereby
irrevocably designates and appoints Company and its duly authorized officers and
agents as Executive's agent and  attorney-in-fact,  to act for and on his behalf
to execute and file any such  application  or  applications  and to do all other
lawfully  permitted  acts to further the  prosecution  and  issuance of patents,
copyrights,  or similar protections thereon with the same legal force and effect
as if executed by Executive.


                                       6
<PAGE>

     11. INDEMNIFICATION.  Executive  shall be  indemnified  by the Company with
respect to claims made against him as a director, officer and/or employee of the
Company and as a director,  officer  and/or  employee of any  subsidiary  of the
Company  to the  fullest  extent  permitted  by  the  Company's  certificate  of
incorporation, by-laws and the General Corporation Law of the State of Delaware.

     12. NOTICES.  All notices and other  communications  required or  permitted
hereunder shall be in writing (including facsimile,  telegraphic, telex or cable
communication)  and shall be deemed to have been duly  given when  delivered  by
hand, faxed or mailed,  certified or registered mail,  return receipt  requested
and postage prepaid:

     If to the Company:         Elcotel, Inc.
                                6428 Parkland Drive
                                Sarasota, FL  34243
                                Attn: Bill Thompson, Chief Financial Officer
                                Fax No.: 941-751-4716

     If to the Executive:       Michael J. Boyle
                                5316 Shoreline Circle
                                Lake Forest, FL 32771
                                Fax No.: 407-302-4171

     13. APPLICABLE  LAW. This  Agreement was negotiated and entered into within
the State of Florida. All matters pertaining to this Agreement shall be governed
by the laws of the  State of  Florida  applicable  to  contracts  made and to be
performed  wholly  therein.  Nothing in this  Agreement  shall be  construed  to
require the  commission  of any act contrary to law,  and wherever  there is any
conflict  between any provision of this  Agreement  and any material  present or
future statute, law,  governmental  regulation or ordinance as a result of which
the  parties  have no legal  right to  contract  or  perform,  the latter  shall
prevail,  but in such event the provision(s) of this Agreement affected shall be
curtailed  and limited  only to the extent  necessary to bring it or them within
the legal requirements.

     14. ENTIRE AGREEMENT;  MODIFICATION;  CONSENTS AND WAIVERS.  This Agreement
contains the entire  agreement of the parties with respect to the subject matter
hereof and supersedes any and all prior agreements or understandings, written or
oral,  between  the  parties  with  respect to the  subject  matter  hereof.  No
interpretation,  change,  termination  or  waiver  of or  extension  of time for
performance  under any  provision  of this  Agreement  shall be binding upon any
party  unless in writing and signed by the party  intended to be bound  thereby.
Except as otherwise provided in this Agreement, no waiver of or other failure to
exercise any right under or default or extension of time for  performance  under
any provision or this Agreement  shall affect the right of any party to exercise
any  subsequent  right under or otherwise  enforce  said  provision or any other
provision  hereof or to  exercise  any right or remedy in the event of any other
default, whether or not similar.


                                       7
<PAGE>

     15. SEVERABILITY. The parties acknowledge that, in their view, the terms of
this Agreement are fair and reasonable as of the date signed by them,  including
as to the scope and duration of post-termination activities. Accordingly, if any
one or more of the provisions  contained in this Agreement shall for any reason,
whether by  application  of existing law or law which may develop after the date
of this  Agreement,  be  determined  by an  arbitrator  or  court  of  competent
jurisdiction  to be  excessively  broad  as to scope of  activity,  duration  or
territory, or otherwise  unenforceable,  the parties hereby jointly request such
court to  construe  any such  provision  by  limiting or reducing it so as to be
enforceable  to the  maximum  extent  in favor of the  Company  compatible  with
then-applicable law. If any one or more of the terms,  provisions,  covenants or
restrictions of this Agreement shall  nonetheless be determined by an arbitrator
or court of competent  jurisdiction to be invalid,  void or unenforceable,  then
the  remainder of the terms,  provisions,  covenants  and  restrictions  of this
Agreement shall remain in full force and effect and shall in no way be affected,
impaired or invalidated.

     16. ASSIGNMENT.  The Company may, at its election, assign this Agreement or
any  of its  rights  hereunder.  This  Agreement  may  not  be  assigned  by the
Executive.

     17. COUNTERPARTS.  This Agreement may be executed in counterparts,  each of
which shall be deemed an original but all of which together shall constitute one
and the same instrument.

     18. ARBITRATION.  The  parties  agree to submit any  controversy,  claim or
dispute of whatever nature arising between them,  including without  limitation,
those  arising  out of or  relating  to  this  Agreement  or  the  construction,
interpretation,  performance, breach, termination, enforceability or validity of
this Agreement or the arbitration  provisions  contained in this Agreement,  for
determination solely by binding arbitration, in Tampa, Florida by one arbitrator
in accordance with the Commercial  Arbitration Rules of the American Arbitration
Association.  The  arbitrator  shall  base  his  or her  award  or  decision  on
applicable law and judicial  precedent,  shall include in such award or decision
the findings of fact and  conclusions of law upon which the award or decision is
based and shall not  grant  any  relief or remedy  that a court  could not grant
under applicable law. The parties agree to be conclusively bound by the award or
decision of such arbitrator.  Judgment on the award or decision  rendered by the
arbitrator may be entered in any court having jurisdiction thereof. Employee and
the Company each hereby waive any and all rights to request or receive  punitive
damages in  connection  with any  action or  proceeding  related to the  subject
matter of this  Agreement.  Employee and the Company each hereby waive all right
to trial by jury in any  action or  proceeding  to  enforce or defend any rights
under this Agreement.

     19. SURVIVAL.  The  provisions  of Sections 8 through 18 of this  Agreement
shall survive any expiration or termination of this Agreement.


                                       8
<PAGE>

         IN WITNESS  WHEREOF,  that parties hereto have executed this Employment
Agreement as of the date first above written.

                                  ELCOTEL, INC.


                                  BY:    /S/ C. SHELTON JAMES
                                         --------------------
                                       Name: C. Shelton James
                                       Title: Chairman

                                  MICHAEL J. BOYLE

                                  /S/ MICHAEL J. BOYLE
                                  --------------------
                                      MICHAEL J. BOYLE


                                       9


<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
COMPANY'S FINANCIAL STATEMENTS IN THE COMPANY'S FORM 10-Q FOR THE SIX
MONTHS ENDED SEPTEMBER 30, 1999 AND IS QUALIFIED IN ITS ENTIRETY BY
REFERENCE TO SUCH FINANCIAL STATEMENTS. AMOUNTS IN THOUSANDS EXCEPT PER
SHARE DATA.
</LEGEND>
<MULTIPLIER>                                  1,000

<S>                             <C>
<PERIOD-TYPE>                   6-MOS
<FISCAL-YEAR-END>                          MAR-31-2000
<PERIOD-END>                               SEP-30-1999
<CASH>                                              26
<SECURITIES>                                         0
<RECEIVABLES>                                   12,782
<ALLOWANCES>                                     2,010
<INVENTORY>                                     11,029
<CURRENT-ASSETS>                                26,342
<PP&E>                                          10,494
<DEPRECIATION>                                   4,940
<TOTAL-ASSETS>                                  69,193
<CURRENT-LIABILITIES>                           20,795
<BONDS>                                             64
                                0
                                          0
<COMMON>                                           136
<OTHER-SE>                                      48,198
<TOTAL-LIABILITY-AND-EQUITY>                    69,193
<SALES>                                         19,300
<TOTAL-REVENUES>                                26,209
<CGS>                                           14,050
<TOTAL-COSTS>                                   19,574
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                   314
<INTEREST-EXPENSE>                                 277
<INCOME-PRETAX>                                (2,938)
<INCOME-TAX>                                   (1,015)
<INCOME-CONTINUING>                            (1,923)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   (1,923)
<EPS-BASIC>                                      (.14)
<EPS-DILUTED>                                    (.14)


</TABLE>


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