ELCOTEL INC
10-Q, 2000-11-20
TELEPHONE & TELEGRAPH APPARATUS
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                    FORM 10-Q

   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
                                  ACT OF 1934

                FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2000

                           Commission File No. 0-15205

                                  ELCOTEL, INC.
             (Exact name of registrant as specified in its charter)

            Delaware                                           59-2518405
(State or other jurisdiction of                             (IRS Employer
 incorporation or organization)                             Identification No.)

6428 Parkland Drive, Sarasota, Florida                           34243
(Address of principal executive offices)                      (Zip Code)

                                 (941) 758-0389
              (Registrant's telephone number, including area code)

                                    No Change
         (Former name, former address and former fiscal year, if changed
                               since last report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                                          Yes  _X_      No____

As of November 9, 2000, there were 13,779,991 shares of the Registrant's  Common
Stock outstanding.

<PAGE>

PART I - FINANCIAL INFORMATION
Item 1.  Financial Statements

                         ELCOTEL, INC. AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                (Dollars, except per share amounts, in thousands)

<TABLE>
<CAPTION>
                                                               September 30,     March 31,
                                                                    2000           2000
                                                               ------------      ---------
                                                                (Unaudited)
<S>                                                               <C>            <C>
ASSETS
Current assets:
    Cash                                                          $  1,482       $  1,153
    Accounts and notes receivable, less allowance for credit
        losses of $1,948 and $1,593                                  7,269          8,073
    Inventories                                                      8,309          8,768
    Refundable income taxes                                             72             82
    Prepaid expenses and other current assets                          844            997
                                                                  --------       --------
          Total current assets                                      17,976         19,073
Property, plant and equipment, net                                   5,401          5,867
Notes receivable, less allowance for credit losses
  of $15 and $272                                                       63            395
Identified intangible assets, net of accumulated amortization
  of $3,141 and $2,665                                               6,057          6,610
Capitalized software, net of accumulated amortization
  of $835 and $505                                                   5,123          4,786
Goodwill, net of accumulated amortization
  of $1,911 and $1,567                                              22,059         22,403
Other assets                                                           634            575
                                                                  --------       --------
                                                                  $ 57,313       $ 59,709
                                                                  ========       ========

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
    Accounts payable                                              $  6,138       $  4,868
    Accrued expenses and other current liabilities                   3,869          3,123
    Notes, debt and capital lease obligations payable - current     11,391         11,611
                                                                  --------       --------
          Total current liabilities                                 21,398         19,602
Notes, debt and capital lease obligations payable - noncurrent         219            208
                                                                  --------       --------
                                                                    21,617         19,810
                                                                  --------       --------
Commitments and contingencies                                           --             --
Stockholders' equity:
    Common stock, $.01 par value, 40,000,000 shares authorized,
      13,831,991 and 13,794,391 shares issued, respectively            138            138
    Additional paid-in capital                                      47,564         47,423
    Accumulated deficit                                            (11,671)        (7,508)
    Accumulated other comprehensive (loss) income                     (158)            23
    Less - cost of 52,000 shares of common stock in treasury          (177)          (177)
                                                                  --------       --------
          Total stockholders' equity                                35,696         39,899
                                                                  --------       --------
                                                                  $ 57,313       $ 59,709
                                                                  ========       ========
</TABLE>

       The accompanying notes are an integral part of these consolidated
                             financial statements.


                                       2
<PAGE>

                         ELCOTEL, INC. AND SUBSIDIARIES
                 UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS
                          AND OTHER COMPREHENSIVE LOSS
                (Dollars, except per share amounts, in thousands)

<TABLE>
<CAPTION>
                                              Three Months Ended      Six Months Ended
                                                 September 30,          September 30,
                                            --------    --------    --------------------
                                              2000        1999        2000       1999
                                            --------    --------    --------   ---------
<S>                                         <C>         <C>         <C>         <C>
Revenues and net sales:
  Product sales                             $  5,355    $  9,465    $ 12,468    $ 19,300
  Services                                     1,737       3,986       3,895       6,909
                                            --------    --------    --------    --------
                                               7,092      13,451      16,363      26,209
                                            --------    --------    --------    --------
Cost of revenues and sales:
  Cost of products sold                        4,206       7,115       9,444      13,435
  Cost of services                             1,640       3,687       3,623       6,139
                                            --------    --------    --------    --------
                                               5,846      10,802      13,067      19,574
                                            --------    --------    --------    --------
Gross profit                                   1,246       2,649       3,296       6,635
                                            --------    --------    --------    --------
Other costs and expenses:
    Selling, general and administrative        1,658       2,790       3,819       5,336
    Engineering, research and development        792       1,547       1,886       2,877
    Amortization                                 500         524       1,009       1,049
    Interest expense, net                        325         174         745         311
                                            --------    --------    --------    --------
                                               3,275       5,035       7,459       9,573
                                            --------    --------    --------    --------
Loss before income tax benefit                (2,029)     (2,386)     (4,163)     (2,938)
Income tax benefit                                --         812          --       1,015
                                            --------    --------    --------    --------
Net loss                                      (2,029)     (1,574)     (4,163)     (1,923)
Other comprehensive loss, net of tax:
Holding loss on marketable securities            (12)        (49)       (181)        (49)
                                            --------    --------    --------    --------
Comprehensive loss                          $ (2,041)   $ (1,623)   $ (4,344)   $ (1,972)
                                            ========    ========    ========    ========

Loss per common and common
 equivalent share:
      Basic                                 $  (0.15)   $  (0.12)   $  (0.30)   $  (0.14)
                                            ========    ========    ========    ========
      Diluted                               $  (0.15)   $  (0.12)   $  (0.30)   $  (0.14)
                                            ========    ========    ========    ========

Weighted average number of common and
 common equivalent shares outstanding:
      Basic                                   13,773      13,500      13,758      13,500
                                            ========    ========    ========    ========
      Diluted                                 13,773      13,500      13,758      13,500
                                            ========    ========    ========    ========
</TABLE>

        The accompanying notes are an integral part of these consolidated
                             financial statements.


                                       3
<PAGE>

                         ELCOTEL, INC. AND SUBSIDIARIES
                 UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS
                             (Dollars in thousands)

                                                            Six Months Ended
                                                              September 30,
                                                           -------------------
                                                              2000      1999
                                                           --------   --------
Cash flows from operating activities
    Net loss                                               $(4,163)   $(1,923)
    Adjustments to reconcile net loss to net
      cash (used for) provided by operating activities:
        Depreciation and amortization                        2,145      1,750
        Provision for credit losses                            164        314
        Provisions for obsolescence and warranty
          expense                                              330      1,313
        Stock option compensation                               96         31
        Value of services received in return for
          issuance of common stock purchase warrants            24         --
        Deferred tax benefit                                    --     (1,015)
        Changes in operating assets and liabilities:
          Accounts and notes receivable                        972      1,046
          Inventories                                          294      1,966
          Refundable income taxes                               10          2
          Prepaid expenses and other current assets             17        276
          Other assets                                        (268)      (176)
          Accounts payable                                   1,270        142
          Accrued expenses and other current liabilities       495       (931)
                                                           -------    -------
      Net cash provided by operating activities              1,386      2,795
                                                           -------    -------
Cash flows from investing activities
    Capital expenditures                                      (103)    (1,157)
    Capitalized software                                      (667)    (1,926)
                                                           -------    -------
      Net cash (used for) investing activities                (770)    (3,083)
                                                           -------    -------
Cash flows from financing activities
    Net proceeds under revolving credit
      lines                                                     --      1,563
    Decrease in bank overdraft                                  --       (867)
    Principle payments                                        (349)      (398)
    Proceeds from exercise of common stock
      options                                                   62         --
                                                           -------    -------
      Net cash (used for) provided by financing
            activities                                        (287)       298
                                                           -------    -------
Increase in cash                                               329         10
Cash, beginning of period                                    1,153         16
                                                           -------    -------
Cash, end of period                                        $ 1,482    $    26
                                                           =======    =======

        The accompanying notes are an integral part of these consolidated
                             financial statements.


                                       4
<PAGE>

                         ELCOTEL, INC. AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                (Dollars, except per share amounts, in thousands)

1. GENERAL

Elcotel, Inc. and its wholly owned subsidiaries (the "Company") design, develop,
manufacture and market a comprehensive line of integrated public  communications
products and services. The Company's product line includes  microprocessor-based
payphone terminals known in the industry as "smart" or "intelligent"  payphones,
software  systems to manage and control networks of the Company's smart payphone
terminals,  electromechanical  payphone  terminals also known in the industry as
"dumb"  payphones,  replacement  components and  assemblies,  and an offering of
industry  services  including  repair,  upgrade and  refurbishment of equipment,
customer training and technical support. In addition,  the Company has developed
non-PC  Internet  terminal  appliances  for  use  in  a  public   communications
environment,   which  will  enable  the   on-the-go   user  to  gain  access  to
Internet-based  content  and  information  through the  Company's  client-server
network  supported by its back office  software  system.  The  Company's  non-PC
Internet   terminal   appliances  were  designed  to  provide  the  features  of
traditional smart payphone terminals,  to provide connectivity to Internet-based
content,  to support e-mail and e-commerce  services,  and to generate  revenues
from display  advertising,  sponsored  content and other services in addition to
traditional revenues from public payphones. The Company's service bureau network
was designed to manage and deliver display advertising  content,  Internet-based
content  and  specialized  and  personalized  services  to its  non-PC  Internet
terminal  appliances.  The Company's Internet appliance business is presently in
the development stage and has just begun to generate revenues.

The  accompanying  unaudited  consolidated  balance  sheet  of  the  Company  at
September 30, 2000 and the unaudited  consolidated  statements of operations and
other comprehensive loss for the three months and six months ended September 30,
2000 and 1999 and of cash flows for the six months ended  September 30, 2000 and
1999 have been  prepared  without  audit.  In the  opinion  of  management,  all
adjustments  (which  include  only normal  recurring  adjustments)  necessary to
present fairly the financial  position,  results of operations and cash flows of
the Company at September  30,  2000,  and for all periods  presented,  have been
made. The Company's unaudited  consolidated  financial  statements for the three
months and six months ended September 30, 1999 have been reclassified to conform
with the presentation at and for the three months and six months ended September
30, 2000.

The  consolidated  balance  sheet at March 31,  2000 has been  derived  from the
Company's audited consolidated financial statements as of and for the year ended
March 31, 2000.

Certain  information  and footnote  disclosures  normally  included in financial
statements prepared in accordance with generally accepted accounting  principles
have  been  condensed  or  omitted.   It  is  suggested  that  these   unaudited
consolidated  financial  statements be read in conjunction with the consolidated
financial  statements and notes thereto  included in the Company's Annual Report
on Form 10-K for the fiscal year ended March 31, 2000. The results of operations
for the three months and six months ended September 30, 2000 are not necessarily
indicative of the results for the full fiscal year.


                                       5
<PAGE>

2. INVENTORIES

Inventories at September 30, 2000 and March 31, 2000 are summarized as follows:

                                            September 30,    March 31,
                                                2000            2000
                                            -------------    ---------
Finished products                            $  2,937        $  1,679
Work-in-process                                   856           1,068
Purchased components                            6,500           7,835
                                             --------        --------
                                               10,293          10,582
Reserve for obsolescence                       (1,984)         (1,814)
                                             --------        --------
                                             $  8,309        $  8,768
                                             ========        ========

3. NOTES AND DEBT OBLIGATIONS PAYABLE

As of March 31, 2000, the Company was in default of certain financial  covenants
contained in the Loan and Security  Agreements (the "Loan  Agreements")  between
the  Company  and its bank.  On April  12,  2000,  the  Company  entered  into a
Forbearance and Modification  Agreement (the  "Forbearance  Agreement") with its
bank  that  modified  the terms of the Loan  Agreements.  Under the terms of the
Forbearance Agreement,  the maturity date of all indebtedness  outstanding under
the Loan Agreements,  including indebtedness  outstanding under revolving credit
lines, an installment note and a mortgage note was accelerated to July 31, 2000.
The  annual  interest  rates of the  installment  note and  mortgage  note  were
increased to 11.5% from 7.55% and 8.5%,  respectively.  The annual interest rate
under the revolving credit lines was increased from one and one-half  percentage
point over the bank's  floating 30 day Libor Rate  (7.63% at March 31,  2000) to
two and one-half percentage points above the bank's floating prime interest rate
(11.5% at April 12, 2000). In addition,  the  availability  of additional  funds
under a $2,000 export  revolving credit line (none of which was outstanding) and
a $1,500  equipment  revolving  credit line ($281 of which was  outstanding) was
cancelled.  Further,  the  Forbearance  Agreement  permitted an  overadvance  of
indebtedness  outstanding  under the Company's  working capital revolving credit
line and  installment  note of $2,800  through  June 30, 2000 and $1,500 for the
remainder of its term.

Effective  July 31,  2000,  the Company  entered into a Second  Forbearance  and
Modification  Agreement (the "Second  Forbearance  Agreement").  Pursuant to the
Second  Forbearance  Agreement,  the maturity date of  indebtedness  outstanding
under the Loan  Agreements  was extended to September 30, 2000 and the fixed and
floating  interest rates of outstanding notes were increased to three percentage
points  above the  bank's  prime  interest  rate  (12.5% at July 31,  2000).  In
addition,  the permitted  overadvance under the working capital revolving credit
line and installment note was increased to $2,800.

The Second Forbearance Agreement expired on September 30, 2000, and accordingly,
all obligations  outstanding  under the Loan Agreements  became due and payable.
The  Company  is  presently  attempting  to  negotiate  the  terms  of  a  third
forbearance  agreement and/or restructure the bank indebtedness.  The Company is
also continuing its efforts to raise additional  equity capital and secure other
sources of financing to facilitate the  restructuring of its bank  indebtedness.
However,  there can be no assurance that a third  forbearance  agreement will be
entered  into or that  the  Company  will be able to  secure  other  sources  of
financing, raise additional equity capital or restructure its bank indebtedness.
Accordingly,  there is no  assurance  that the Company  will be able to continue
normal operations.


                                       6
<PAGE>

In addition,  even if the Company's efforts to raise additional financing and/or
capital are successful, there is no assurance that any such additional financing
and/or  capital  would be  provided  on terms  that are not  onerous or that the
percentage  ownership  of the  Company's  current  stockholders  will  be not be
reduced substantially.

4. STOCKHOLDERS' EQUITY

Changes in stockholders'  equity for the six months ended September 30, 2000 are
summarized as follows:

<TABLE>
<CAPTION>
                                                                                  Accumulated
                                                 Additional                          Other
                                        Common    Paid-in        Accumulated      Comprehensive   Treasury
                                         Stock    Capital          Deficit        Income (Loss)     Stock       Total
                                        ------   ----------      -----------      -------------   --------    ---------
<S>              <C> <C>                <C>       <C>             <C>                  <C>         <C>        <C>
Balance at March 31, 2000               $ 138     $ 47,423        $ (7,508)            $ 23        $ (177)    $ 39,899
Exercise of stock options                               72                                                          72
Issuance of common stock
  purchase warrants                                     69                                                          69
Holding loss on marketable
  securities, net of tax                                                               (181)                      (181)
Net loss for the period                                             (4,163)                                     (4,163)
                                        -----     --------       ----------          -------       -------    ---------
Balance at September 30, 2000           $ 138     $ 47,564       $ (11,671)          $ (158)       $ (177)    $ 35,696
                                        =====     ========       ==========          =======       =======    =========
</TABLE>

On May 1, 2000,  the Company  issued  warrants to purchase  53,827 shares of its
common  stock at a purchase  price of $2.40 per share as a retainer for services
valued at $49 to be rendered to the Company over a two-year period ending May 1,
2002.  The  warrants  are  exercisable  in whole or in part during the  two-year
period  ending  May 1, 2002 at which  time they  expire.  The  warrants  contain
anti-dilution  provisions  providing  for  adjustments  of the  number of shares
purchasable and the exercise price under certain  circumstances.  The fair value
of the warrants  (based on the  Black-Scholes  Option pricing method assuming an
expected life of two years,  a risk free interest rate of 6.6% and volatility of
77%) is being charged to operations over the life of the warrant.

On May 22, 2000,  the Company issued  warrants to purchase  18,938 shares of its
common  stock at a purchase  price of $2.475  per share in return  for  services
rendered to the Company valued at $20 (based on the Black-Scholes Option pricing
method  assuming an expected  life of three years,  a risk free interest rate of
6.6% and  volatility of 77%).  The warrants are  exercisable in whole or in part
during the five-year  period ending May 22, 2005 at which time they expire.  The
warrants  contain  anti-dilution  provisions  providing for  adjustments  of the
number of shares purchasable and the exercise price under certain circumstances.
The fair value of the warrants was charged to  operations  during the six months
ended September 30, 2000.


                                       7
<PAGE>

5. SUPPLEMENTAL CASH FLOW INFORMATION

A summary of the Company's supplemental cash flow information for the six months
ended September 30, 2000 and 1999 is as follows:

                                                         2000      1999
                                                       --------   -------

Cash paid (received) during the period for:
    Interest                                             $ 574    $ 473
    Income taxes                                           (10)      (2)

Non-cash investing and financing activities:
    Equipment acquired under capital lease
     obligations                                           140       --
    Unrealized (gain) loss on marketable securities
     resulting in an (increase) decrease in
     stockholders' equity and other current assets         181      (23)
    Compensation related to exercised stock options
     resulting in an increase in stockholders's equity
     and a decrease in accrued expenses                     10       --
    Increase in prepaid expenses and stockholders'
     equity upon issuance of common stock
     purchase warrants                                      45       --

6. LOSS PER SHARE

Loss per common  share is computed in  accordance  with  Statement  of Financial
Accounting Standards No. 128, Earnings Per Share ("SFAS 128"). SFAS 128 requires
disclosure of basic earnings  (loss) per share and diluted  earnings  (loss) per
share. Basic earnings (loss) per share is computed by dividing net income by the
weighted average number of shares of common stock outstanding during the period.
Diluted  earnings  (loss) per share is computed  by  dividing  net income by the
weighted  average  number of shares of common stock  outstanding  and  potential
dilutive common shares outstanding during the period.

The  weighted  average  number of shares of  common  stock  outstanding  used to
compute  basic loss per share for the three months ended  September 30, 2000 and
1999 was 13,773,362  shares and 13,499,693  shares,  respectively.  The weighted
average number of shares of common stock  outstanding used to compute basic loss
per share for the six months ended  September  30, 2000 and 1999 was  13,757,877
shares and 13,499,693  shares,  respectively.  There were no potential  dilutive
common shares outstanding during the three months and six months ended September
30, 2000 and 1999 for purposes of computing diluted loss per share.

7. DISCLOSURE ABOUT SEGMENTS AND RELATED INFORMATION

The Company has two business  segments,  the public  payphone market segment and
the public Internet appliance market segment, which is in the development stage.
The  Company's  customers  include  private  payphone  operators  and  telephone
companies  in  the  United  States  and  certain   foreign   countries  and  its
distributors.  The Company evaluates  segment  performance based on gross profit
and its  overall  performance  based on profit or loss  from  operations  before
income  taxes.  Previously,  the Company  analyzed its  business  based on three
customer groups  consisting of domestic  telephone  companies,  domestic private
payphone  operators and international  customers.  Because of the development of
its  Internet  business,  the Company


                                       8
<PAGE>

now analyzes its business based on two segments, the payphone market segment and
the Internet appliance market segment.

The  products  and  services  provided by each of the  reportable  segments  are
similar  in  nature,  particularly  with  regard  to  public  telecommunications
terminals and related services.  However,  the public terminals  provided by the
Internet  appliance  segment  provide the  capability  to access  internet-based
content  in  addition  to their  public  telecommunications  capability  and the
services of this  segment  include the  management  of content  delivered to the
interactive  terminals.   There  are  no  transactions  between  the  reportable
segments.  External  customers  account for all sales revenue of each reportable
segment.  The information that is provided to the chief operating decision maker
to measure the profit or loss of reportable  segments  includes  sales,  cost of
sales and gross profit.  General operating expenses,  including  depreciation on
shared assets,  amortization of goodwill and intangible  assets and interest are
not included in the information  provided to the chief operating  decision maker
to measure performance of reportable segments.

The sales  revenue and gross profit  (loss) of each  reportable  segment for the
three months ended September 30, 2000 and 1999 is set forth below:

                                      2000                  1999
                             --------------------   --------------------
                                         Gross
                                         Profit                  Gross
                               Sales     (Loss)       Sales      Profit
                             --------   --------    --------   ---------

Payphone segment             $  6,888   $  1,737    $ 13,451   $  2,649
Internet appliance segment        204       (491)         --         --
                             --------   --------    --------   --------
                             $  7,092   $  1,246    $ 13,451   $  2,649
                             ========   ========    ========   ========

The sales revenue and gross profit (loss) of each reportable segment for the six
months ended September 30, 2000 and 1999 is set forth below:


                                      2000                  1999
                             --------------------   --------------------
                                         Gross
                                         Profit                  Gross
                               Sales     (Loss)       Sales      Profit
                             --------   --------    --------   ---------

Payphone segment             $ 15,240   $  4,215    $ 26,209   $  6,635
Internet appliance segment      1,123       (919)         --         --
                             --------   --------    --------   --------
                             $ 16,363   $  3,296    $ 26,209   $  6,635
                             ========   ========    ========   ========


                                       9
<PAGE>

The sales  revenue of each  reportable  segment by customer  group for the three
months  and six  months  ended  September  30,  2000 and 1999 is  summarized  as
follows:

                                       Three Months Ended   Six Months Ended
                                          September 30,       September 30,
                                       ------------------  ------------------
                                         2000     1999       2000      1999
                                       -------   -------   -------  ---------

Payphone segment:
  Telephone companies                  $ 4,859   $ 7,946   $10,501   $15,393
  Private operators and distributors     1,260     2,998     3,303     6,890
  International operators                  769     2,507     1,436     3,926
Internet appliance segment:
  International operators                   98        --       995        --
  Telephone companies                      100        --       105        --
  Private operators and distributors         6        --        23        --
                                       -------   -------   -------   -------
                                       $ 7,092   $13,451   $16,363   $26,209
                                       =======   =======   =======   =======

The Company does not allocate assets or other  corporate  expenses to reportable
segments.  A reconciliation of segment gross profit information to the Company's
consolidated  financial  statements  for the three  months and six months  ended
September 30, 2000 and 1999 is as follows:

<TABLE>
<CAPTION>
                                             Three Months Ended      Six Months Ended
                                                 September 30,         September 30,
                                             ------------------    -------------------
                                               2000       1999       2000       1999
                                             -------    -------    -------    --------
<S>                                          <C>        <C>        <C>        <C>
Total gross profit of  reportable segments   $ 1,246    $ 2,649    $ 3,296    $ 6,635
Unallocated corporate expenses                (3,275)    (5,035)    (7,459)    (9,573)
                                             -------    -------    -------    -------
Loss before income taxes                     $(2,029)   $(2,386)   $(4,163)   $(2,938)
                                             =======    =======    =======    =======
</TABLE>

Information  with  respect to sales of products  and  services of the  Company's
reportable  segments  during the three months and six months ended September 30,
2000 and 1999 is set forth below:

<TABLE>
<CAPTION>
                                                   Three Months Ended   Six Months Ended
                                                       September 30,      September 30,
                                                   ------------------  -----------------
                                                     2000      1999      2000      1999
                                                   -------   -------   -------   -------
<S>                                                <C>       <C>       <C>       <C>
Payphone segment:
  Payphone terminals                               $ 1,861   $ 4,470   $ 4,586   $ 8,008
  Printed circuit board control modules and kits     2,382     3,321     5,276     7,943
  Components, assemblies and other products            914     1,674     1,494     3,349
  Repair, refurbishment and upgrade services         1,637     3,758     3,575     6,437
  Other services                                        94       228       309       472
Internet appliance segment:
   Internet appliance terminals                        198        --     1,112        --
   Service and advertising revenues                      6        --        11        --
                                                   -------   -------   -------   -------
                                                   $ 7,092   $13,451   $16,363   $26,209
                                                   =======   =======   =======   =======
</TABLE>


                                       10
<PAGE>

The  Company  markets its  products  and  services  in the United  States and in
certain foreign  countries.  The Company's  international  business  consists of
export sales,  and the Company does not presently  have any foreign  operations.
Sales by geographic  region for the three months and six months ended  September
30, 2000 and 1999 were as follows:

                                 Three Months Ended   Six Months Ended
                                    September 30,      September 30,
                                 ------------------  -----------------
                                   2000      1999      2000      1999
                                 -------   -------   -------   -------

United States                    $ 6,216   $10,944   $13,922   $22,282
Canada                               250     1,238     1,209     1,846
Latin America                        498       848     1,104     1,619
Europe, Middle East and Africa        --       400        --       411
Asia Pacific                         128        21       128        51
                                 -------   -------   -------   -------
                                 $ 7,092   $13,451   $16,363   $26,209
                                 =======   =======   =======   =======

8. SUBSEQUENT EVENTS

Effective October 31, 2000, the Company restructured its business and terminated
the employment of  approximately  40 employees to reduce its costs and expenses.
The  Company  did not  recognize  any  restructuring  charges  as a  result  the
restructuring.  The  restructuring  is  expected  to result in cost and  expense
reductions of approximately $1,600 annually.

In addition,  on October 31, 2000,  the Company  granted  options under its 1991
Stock Option Plan to employees,  including officers,  to purchase 757,500 shares
of the  Company's  common  stock at an  exercise  price of $.75 per  share.  The
options were granted as an incentive to remain in the employ of the Company, and
are exercisable on a pro rata basis over the succeeding twenty-four (24) months.


                                       11
<PAGE>

Item 2. Management's  Discussion and Analysis of Financial Condition and Results
        of Operations

All dollar amounts,  except per share data, in this Management's  Discussion and
Analysis  of  Financial  Condition  and  Results  of  Operations  are  stated in
thousands.

Forward Looking Statements

The statements  contained in this report which are not historical  facts contain
forward looking information, usually containing the words "believe", "estimate",
"expect" or similar  expressions,  regarding the Company's  financial  position,
business  strategy,  plans,  projections  and  future  performance  based on the
beliefs, expectations,  estimates,  intentions or anticipations of management as
well as assumptions made by and information  currently  available to management.
Such  statements  reflect our current view with respect to future events and are
subject to risks,  uncertainties and assumptions related to various factors that
could cause our actual results to differ  materially  from those expected by us,
including competitive factors,  customer relations,  the risk of obsolescence of
our  products,  relationships  with  suppliers,  the risk of adverse  regulatory
action  affecting our business or the business of our customers,  changes in the
international  business  climate,  product  introduction and market  acceptance,
general economic  conditions,  seasonality,  changes in industry practices,  the
outcome of litigation to which we are a party, and other uncertainties  detailed
in this  report  and in our  other  filings  with the  Securities  and  Exchange
Commission.

Results of Operations

                 Three Months Ended September 30, 2000 Compared
                  to the Three Months Ended September 30, 1999

We  reported  a net loss of $2,029,  or $.15 per  diluted  share,  for the three
months ended  September 30, 2000 on net sales and revenues of $7,092 as compared
to a net loss of $1,574  ($2,386  before  income tax  benefits,  as  compared to
recognizing no income tax benefits  during the three months ended  September 30,
2000),  or $.12 per diluted share,  on net sales and revenues of $13,451 for the
three months ended  September 30, 1999.  Operating  results for the three months
ended  September  30, 2000 as compared to the three months ended  September  30,
1999  reflect a decline in sales of 47%, a decline in gross  profit of 53% and a
decline in other costs and expenses of 35%.

The  following  table shows  certain  line items in the  accompanying  unaudited
consolidated statements of operations and other comprehensive loss for the three
months ended September 30, 2000 (second quarter of fiscal 2001) and 1999 (second
quarter of fiscal 2000) that are discussed below together with amounts expressed
as a percentage of sales.

                                                   Percent              Percent
                                         2000     of Sales    1999      of Sales
                                      --------    --------  --------    --------

Net sales                             $  7,092       100%   $ 13,451      100%
Cost of goods sold                       5,846        82      10,802       80
Gross profit                             1,246        18       2,649       20
Selling, general and administrative
  expenses                               1,658        23       2,790       21
Engineering, research and
  development expenses                     792        11       1,547       12
Interest expense                           325         5         174        1
Income tax (benefit)                        --        --        (812)      (6)


                                       12
<PAGE>

Revenues  and net sales by  business  segment and  customer  group for the three
months ended  September 30, 2000 and 1999 together with the increase or decrease
and with the increase or decrease  expressed as a percentage change is set forth
below:

<TABLE>
<CAPTION>
                                                              Increase  Percentage
                                         2000        1999    (Decrease)   Change
                                       --------   --------   ---------- ----------
<S>                                    <C>        <C>         <C>         <C>
Payphone Business:
  Telephone companies                  $  4,859   $  7,946    $ (3,087)   (39%)
  Private operators and distributors      1,260      2,998      (1,738)   (58)
  International operators                   769      2,507      (1,738)   (69)
Internet Appliance Business:

  International operators                    98         --          98     --
  Telephone companies                       100         --         100     --
  Private operators and distributors          6         --           6     --
                                       --------   --------    --------    ---
                                       $  7,092   $ 13,451    $ (6,359)   (47%)
                                       ========   ========    ========    ===
</TABLE>

The  decrease in revenues  and net sales of our  payphone  business is primarily
attributable  to a decrease in volume of product sales and services  provided to
all customer groups. We believe that the decreases in domestic product sales and
service revenues are primarily  attributable to the contraction of the installed
base of payphone  terminals in the domestic market and to declining  revenues of
payphone service providers caused by increasing usage of wireless services and a
higher volume of dial-around  calls. In addition,  continuing  downward  pricing
pressures  contributed  to the  decline in  revenues  and net sales to  domestic
customers.  The decrease in revenues  and net sales of our payphone  business to
international operators is primarily attributable to a decrease in export volume
of payphone terminals to customers in Latin America, Africa and Canada, which we
believe  is  attributable  to  changing  customer  requirements,  the  timing of
generating  new  business  opportunities  and the  introduction  of our Internet
terminal appliances.

We  began  commercial   shipments  of  our  Internet  terminal  appliances  (the
GrapevineTM  terminals)  at the end of fiscal  year 2000 under a  contract  with
Canada Payphone  Corporation.  During the three months ended September 30, 2000,
sales of Grapevine terminals to Canada Payphone Corporation, which accounted for
the  majority of revenues and net sales of our  Internet  appliance  business to
international  operators  were  limited  because of our  program to  incorporate
design  changes  and   enhancements   suggested  by  field  trials  and  initial
deployments of Grapevine  terminals,  which delayed field deployments.  Sales of
Grapevine  terminals to telephone  companies during the second quarter of fiscal
2001  were  made  under a market  trial  agreement  with a major  inter-exchange
carrier.  Other  shipments  under a trial  agreement  with  one of the  regional
telephone companies and to private operators and distributors have not generated
any significant revenues.


                                       13
<PAGE>

Revenues  and net sales of products  and  services  for the three  months  ended
September  30, 2000 and 1999 together with the increase or decrease and with the
increase or decrease expressed as a percentage change is set forth below:

<TABLE>
<CAPTION>
                                                                            Increase   Percentage
                                                      2000       1999      (Decrease)    Change
                                                    --------   --------    ----------  ----------
<S>                                                 <C>        <C>         <C>           <C>
Products:
   Payphone terminals                               $  1,861   $  4,470    $ (2,609)     (58%)
   Internet terminal appliances                          198         --         198       --
   Printed circuit board control modules and kits      2,382      3,321        (939)     (28)
   Components, assemblies and other products             914      1,674        (760)     (45)
Services:
   Repair, refurbishment and upgrade services          1,637      3,758      (2,121)     (56)
   Other services                                        100        228        (128)     (56)
                                                    --------   --------    --------      ---
                                                    $  7,092   $ 13,451    $ (6,359)     (47%)
                                                    ========   ========    ========      ===
</TABLE>

Cost of sales and gross profit margins as a percentage of net sales and revenues
approximated 82% and 18%, respectively, for the second quarter of fiscal 2001 as
compared to 80% and 20%,  respectively,  for the second  quarter of fiscal 2000.
Gross profit from product sales  declined to  approximately  21% of sales during
the three months ended September 30, 2000 from 25% of sales for the three months
ended September 30, 1999 primarily due to: (i) fixed manufacturing costs related
to the  start-up of  manufacturing  Grapevine  terminals;  (ii) the  decrease in
volume;  and (iii) lower  average  prices,  which was  partially  offset by cost
reductions from the restructuring of operations during the latter part of fiscal
2000 and a decrease  in  obsolescence  provisions  of $505.  Gross  profit  from
services  decreased to  approximately  6% of revenues for the second  quarter of
fiscal 2001 from  approximately  8% of revenues for the second quarter of fiscal
2000 primarily due to the establishment of our Grapevine back-office  management
operations,  partially  offset by a decrease in obsolescence  provisions of $246
related to  refurbishment  operations.  We believe that our product and services
gross profit margins will improve as the manufacturing volume and installed base
of Grapevine terminals  increases.  However,  there can be no assurance that our
Grapevine  volume and the installed  base of Grapevine  terminals will increase,
and or that our gross profit margins will improve.

Sales and gross profit  (loss) of each  reportable  segment for the three months
ended September 30, 2000 and 1999 is set forth below:

                                     2000                  1999
                             -------------------    -------------------
                                         Gross
                                         Profit                  Gross
                               Sales     (Loss)       Sales     Profit
                             --------   --------    --------   --------

Payphone segment             $  6,888   $  1,737    $ 13,451   $  2,649
Internet appliance segment        204       (491)         --         --
                             --------   --------    --------   --------
                             $  7,092   $  1,246    $ 13,451   $  2,649
                             ========   ========    ========   ========

Gross profit from our payphone  business  increased to approximately  25% of net
sales  and  revenues  for  the  three  months  ended  September  30,  2000  from
approximately 20% of sales and revenues for the three months ended September 30,
1999 primarily due to the increase in the percentage of sales of printed circuit
board control modules and kits,  improved margins from repair and  refurbishment
services,  the decrease in  obsolescence  provisions  referred to above and cost
reductions from the restructuring of operations during the


                                       14
<PAGE>

latter part of fiscal 2000,  which were partially  offset by the impact of lower
volume and average selling  prices.  During the three months ended September 30,
2000,  we incurred a negative  gross profit in our Internet  appliance  business
primarily because of the establishment of our back-office  management operations
and the start-up of manufacturing Grapevine terminals.  Attaining a gross profit
in our Internet  appliance  business is primarily  dependent upon our ability to
increase sales volume and achieve a volume of terminal installations  sufficient
to generate recurring service revenues in excess of the fixed operating costs of
our back-office management operations.

Selling,   general  and   administrative   expenses   decreased  by  $1,132,  or
approximately  41%,  during the second quarter of fiscal 2001 as compared to the
second  quarter of fiscal 2000,  and  represented  23% of net sales and revenues
versus 21% of net sales and revenues in the second  quarter of fiscal 2000.  The
decrease  in  selling,   general  and   administrative   expenses  is  primarily
attributable  to a reduction  in  personnel  and other  operating  expenses as a
result of the  restructuring of our payphone  business during the latter part of
fiscal 2000,  current year cost  control  initiatives  and a decline in variable
selling expenses, which is related to the decline in sales.

Engineering,   research  and   development   expenses   decreased  by  $755,  or
approximately  49%,  during the second quarter of fiscal 2001 as compared to the
second quarter of fiscal 2000 as a result of a reduction in resources devoted to
the development of our e-Prism  back-office  management system and our Grapevine
terminals  released to the market at the end of fiscal 2000 and a  restructuring
of these  activities  during the first  quarter  of fiscal  2001.  In  addition,
software  development costs capitalized during the second quarter of fiscal 2001
declined by $815 to $248 from $1,063 for the second quarter of fiscal 2000.

The increase in net interest expense during the second quarter of fiscal 2001 as
compared to the same quarter last year is primarily  attributable to an increase
in  the  interest  rates  under  our  bank  notes  payable  as a  result  of the
modifications  to our bank loan  agreements,  as further  described  below under
"Liquidity and Capital  Resources," and an increase in the  amortization of debt
issuance expenses of $21.

During the second  quarter of fiscal 2000, we recognized tax benefits of $812 on
a pre-tax loss of $2,386.  Tax  benefits  for the second  quarter of fiscal 2001
were offset by an increase  in the  valuation  allowance  against  deferred  tax
assets  because of the  uncertainty as to whether we will be able to realize the
tax benefits.

                  Six Months Ended September 30, 2000 Compared
                   to the Six Months Ended September 30, 1999

We reported a net loss of $4,163,  or $.30 per diluted share, for the six months
ended  September  30, 2000 on net sales and revenues of $16,363 as compared to a
net  loss  of  $1,923  ($2,938  before  income  tax  benefits,  as  compared  to
recognizing  no income tax benefits  during the six months ended  September  30,
2000),  or $.14 per diluted share,  on net sales and revenues of $26,209 for the
six months ended September 30, 1999.  Operating results for the six months ended
September  30,  2000 as  compared  to the six months  ended  September  30, 1999
reflect  a  decline  in sales of 38%,  a  decline  in gross  profit of 50% and a
decline in other costs and expenses of 22%.


                                       15
<PAGE>

The  following  table shows  certain  line items in the  accompanying  unaudited
consolidated  statements of operations and other  comprehensive loss for the six
months  ended  September  30,  2000  (first six months of fiscal  2001) and 1999
(first six months of fiscal 2000) that are discussed below together with amounts
expressed as a percentage of sales.

                                                     Percent            Percent
                                        2000        of Sales   1999    of Sales
                                      --------      -------- --------  ---------

Net sales                             $ 16,363        100%   $ 26,209    100%
Cost of goods sold                      13,067         80      19,574     75
Gross profit                             3,296         20       6,635     25
Selling, general and administrative
  expenses                               3,819         23       5,336     20
Engineering, research and
  development expenses                   1,886         12       2,877     11
Interest expense                           745          5         311      1
Income tax (benefit)                        --         --      (1,015)    (4)

Revenues  and net sales by  business  segment and  customer  group for the three
months ended  September 30, 2000 and 1999 together with the increase or decrease
and with the increase or decrease  expressed as a percentage change is set forth
below:

<TABLE>
<CAPTION>
                                                               Increase   Percentage
                                         2000       1999      (Decrease)    Change
                                       --------   --------    ----------  ----------
<S>                                    <C>        <C>         <C>            <C>
Payphone Business:
  Telephone companies                  $ 10,501   $ 15,393    $ (4,892)      (32%)
  Private operators and distributors      3,303      6,890      (3,587)      (52)
  International operators                 1,436      3,926      (2,490)      (63)
Internet Appliance Business:
  International operators                   995         --         995        --
  Telephone companies                       105         --         105        --
  Private operators and distributors         23         --          23        --
                                       --------   --------    --------       ---
                                       $ 16,363   $ 26,209    $ (9,846)      (38%)
                                       ========   ========    ========       ===
</TABLE>

The decrease in revenues  and net sales of our  payphone  business for the first
six months of fiscal  2001 as compared to the first six months of fiscal 2000 is
primarily  attributable  to a decrease in volume.  We believe that the decreases
are  primarily  attributable  to  same  industry  factors  that  influenced  our
performance  for the second  quarter of fiscal  2001 as  compared  to the second
quarter of fiscal 2000 as explained above.

During the six months ended  September 30, 2000,  sales of Grapevine  terminals,
which were  released  to the market  during the latter part of fiscal  2000,  to
Canada Payphone Corporation accounted for the majority of revenues and net sales
of  our  Internet  appliance  business  to  international  operators.  Sales  of
Grapevine terminals to telephone  companies,  private operators and distributors
were  made  under  market  trial  agreements,   including  those  with  a  major
inter-exchange carrier and one of the regional telephone companies, and have not
generated any  significant  revenues.  Also, as previously  explained,  sales of
Grapevine  terminals  during  the six  months  ended  September  30,  2000  were
negatively   affected  by  our  program  to   incorporate   design  changes  and
enhancements  suggested  by field  trials and initial  deployments  of Grapevine
terminals, which delayed field deployments.


                                       16
<PAGE>

Revenues  and net  sales of  products  and  services  for the six  months  ended
September  30, 2000 and 1999 together with the increase or decrease and with the
increase or decrease expressed as a percentage change is set forth below:

<TABLE>
<CAPTION>
                                                                            Increase   Percentage
                                                      2000       1999      (Decrease)    Change
                                                    --------   --------    ----------  ----------
<S>                                                 <C>        <C>         <C>            <C>
Products:
   Payphone terminals                               $  4,586   $  8,008    $ (3,422)      (43%)
   Internet terminal appliances                        1,112         --       1,112        --
   Printed circuit board control modules and kits      5,276      7,943      (2,667)      (34)
   Components, assemblies and other products           1,494      3,349      (1,855)      (55)
Services:
   Repair, refurbishment and upgrade services          3,575      6,437      (2,862)      (44)
   Other services                                        320        472        (152)      (32)
                                                    --------   --------    --------       ---
                                                    $ 16,363   $ 26,209    $ (9,846)      (38%)
                                                    ========   ========    ========       ===
</TABLE>

Cost of sales and gross profit margins as a percentage of net sales and revenues
approximated 80% and 20%, respectively,  for the first six months of fiscal 2001
as  compared  to 75% and 25%,  respectively,  for the first six months of fiscal
2000.  Gross profit from product sales  declined to  approximately  24% of sales
during the six months  ended  September  30,  2000 from 30% of sales for the six
months  ended  September  30,  1999  primarily  due  to:  (i)  the  start-up  of
manufacturing Grapevine terminals;  (ii) the decrease in volume; and (iii) lower
average  prices,  which  were  partially  offset  by cost  reductions  from  the
restructuring of operations during the latter part of fiscal 2000 and a decrease
in  obsolescence  provisions of $581.  Gross profit from  services  decreased to
approximately  7% of  revenues  for the  first six  months  of fiscal  2001 from
approximately 11% of sales for the first six months of fiscal 2000 primarily due
to the establishment of our Grapevine  back-office  management  operations,  the
impact of which was  partially  offset  by  improved  margins  from  repair  and
refurbishment services, including a decrease in obsolescence provisions of $247.

Sales and gross  profit  (loss) of each  reportable  segment  for the six months
ended September 30, 2000 and 1999 is set forth below:

                                     2000                   1999
                             --------------------   -------------------
                                         Gross
                                         Profit                  Gross
                               Sales     (Loss)       Sales      Profit
                             --------   --------    --------   --------
Payphone segment             $ 15,240   $  4,215    $ 26,209   $  6,635
Internet appliance segment      1,123       (919)         --         --
                             --------   --------    --------   --------
                             $ 16,363   $  3,296    $ 26,209   $  6,635
                             ========   ========    ========   ========

Gross profit from our payphone  business  increased to approximately  28% of net
sales  and  revenues  for  the  six  months  ended   September   30,  2000  from
approximately  25% of net sales and revenues for the six months ended  September
30, 1999  primarily  due to the decrease in  obsolescence  provisions,  improved
margins  from repair and  refurbishment  services and cost  reductions  from the
restructuring  of operations  during the latter part of fiscal 2000,  which were
partially  offset by the impact of lower  volume  and  average  selling  prices.
During the six months ended  September  30, 2000,  we incurred a negative  gross
profit in our Internet appliance business primarily because of the establishment
of our  back-office  management  operations  and the  start-up of  manufacturing
Grapevine terminals.


                                       17
<PAGE>

Selling,   general  and   administrative   expenses   decreased  by  $1,517,  or
approximately 28%, during the six months ended September 30, 2000 as compared to
the six months ended  September 30, 1999, and  represented  23% of net sales and
revenues  versus  20% of net sales and  revenues  last  year.  The  decrease  in
selling,  general and  administrative  expenses is primarily  attributable  to a
reduction  in  personnel  and  other  operating  expenses  as a  result  of  the
restructuring  of our payphone  business  during the latter part of fiscal 2000,
current  year cost  reduction  initiatives  and a decline  in  variable  selling
expenses, which is related to the decline in sales.

Engineering,   research  and   development   expenses   decreased  by  $991,  or
approximately 34%, during the first six months of fiscal 2001 as compared to the
first six months of fiscal 2000 as a result of a reduction in resources  devoted
to  the  development  of our  e-Prism  back-office  management  system  and  our
Grapevine  terminals  released  to the  market at the end of  fiscal  2000 and a
restructuring  of these  activities  during the first quarter of fiscal 2001. In
addition,  software  development costs  capitalized  during the six months ended
September  30,  2000  declined  by $1,259 to $667 from $1,926 for the six months
ended September 30, 1999.

The increase in net interest  expense during the six months ended  September 30,
2000 as compared to the same period last year is  primarily  attributable  to an
increase in the interest  rates under our bank notes  payable as a result of the
modifications  to our bank loan  agreements,  as further  described  below under
"Liquidity and Capital  Resources," and an increase in the  amortization of debt
issuance expenses of $155.

During the six months ended  September 30, 1999,  we recognized  tax benefits of
$1,015 on a pre-tax  loss of  $2,938.  Tax  benefits  for the six  months  ended
September 30, 2000 were offset by an increase in the valuation allowance against
deferred tax assets because of the  uncertainty as to whether we will be able to
realize the tax benefits.

Impact of Inflation

The  Company's  primary  costs,  inventory and labor,  increase with  inflation.
However,  the Company does not believe that  inflation and changing  prices have
had a material impact on its business.

Liquidity and Capital Resources

Liquidity.  Under the terms of our bank loan agreements as amended pursuant to a
Forbearance  and  Modification  Agreement  dated  April 12,  2000 and as further
amended by a Second  Forbearance and Modification  Agreement  effective July 31,
2000 (the "Loan Agreements"),  our outstanding bank debt, including indebtedness
outstanding  under revolving  credit lines,  an installment  note and a mortgage
note became due and payable on September 30, 2000. Accordingly, outstanding bank
debt in the  aggregate  amount of $11,198 and $11,460 at September  30, 2000 and
March 31,  2000,  respectively,  is  classified  as a current  liability  in the
accompanying consolidated financial statements.

We are  presently  attempting  to  negotiate  the  terms of a third  forbearance
agreement  and/or  restructure  the  bank  indebtedness.  The  Company  is  also
continuing  its efforts to raise  additional  equity  capital  and secure  other
sources of financing to facilitate the  restructuring of its bank  indebtedness.
However,  there can be no assurance that a third  forbearance  agreement will be
entered  into or that  the  Company  will be able to  secure  other  sources  of
financing, raise additional equity capital or restructure its bank indebtedness.
Accordingly,  there is no  assurance  that the Company  will be able to continue
normal  operations.  In  addition,  even  if  the  Company's  efforts  to  raise
additional  financing and/or capital are successful,  there is no assurance that
any such additional financing and/or capital would be provided on terms that are
not  onerous  or  that  the  percentage   ownership  of  the  Company's  current
stockholders will be not be reduced substantially.


                                       18
<PAGE>

In  addition,  during  the six  months  ended  September  30,  2000,  we used an
aggregate of $2,174 of cash to fund operating  losses,  net of non-cash  charges
and  credits,  and  investing  activities  related  primarily  to  our  Internet
appliance  business.  These cash  requirements were financed from cash flows and
reductions in net operating assets of our payphone  business.  To facilitate our
efforts  to reach an  agreement  with our bank,  we  restructured  the  business
effective  October 31, 2000 to reduce  costs and  expenses to a level we believe
will generate positive cash flows.  However,  there can be no assurance that the
cost  reductions we effected will be sufficient to generate  positive cash flows
since our cash flows are heavily dependent on the level of our sales and related
gross profit, and our ability to manage working capital requirements,  including
our supplier obligations.

Accordingly,  unless we are able to refinance and/or restructure the outstanding
indebtedness  under  our  Loan  Agreements  and  successfully  raise  sufficient
additional  equity capital and/or financing on satisfactory  terms,  there is no
assurance  that our cash  resources  will be sufficient to meet our  anticipated
cash needs for  operations,  working  capital and capital  expenditures  for any
extended period of time or that the Company will be able to continue to operate.
If our efforts to raise  additional  capital and other  sources of financing are
not successful,  we will experience  difficulties meeting all of our obligations
and may be unable to continue normal operations.

Financing  Activities.  Historically,  we have  funded our  operations,  working
capital  requirements and capital  expenditures  from internally  generated cash
flows and funds,  if any,  available  under bank credit lines.  Our credit lines
have been used to finance capital expenditures,  increases in accounts and notes
receivable and  inventories  and decreases in bank overdrafts (as drafts clear),
accounts payable and accrued liability  obligations to the extent permitted when
such requirements exceed cash provided by operations,  if any. We have also used
the financing  available under bank credit lines to fund operations and payments
on long-term debt when necessary. We measure our liquidity based upon the amount
of our cash  balances  and  funds we are able to borrow  under  our bank  credit
lines. At September 30, 2000, our cash balances  aggregated  $1,482, but we were
unable to borrow any additional  funds under the terms of our bank credit lines,
which became due on September 30, 2000.

At  September  30,  2000 and March 31,  2000,  outstanding  bank debt  under our
$10,000  working capital line was $6,095,  and  outstanding  bank debt under our
$4,000  installment  note  was  $3,072  and  $3,322,  respectively.  Outstanding
indebtedness under our mortgage note was $1,750 and $1,762 at September 30, 2000
and March 31, 2000,  respectively.  We also had outstanding indebtedness of $281
under our  capital  equipment  credit line at  September  30, 2000 and March 31,
2000. As explained above under "Liquidity", our bank indebtedness became due and
payable on September 30, 2000.

Pursuant to the terms of the Loan  Agreements,  the annual  interest rates under
the installment note and mortgage note were increased to 11.5% on April 12, 2000
and to 12.5% on July 31,  2000.  The annual  interest  rate under our  revolving
credit  lines was  increased  from one and  one-half  percentage  point over the
bank's  floating 30 day Libor rate (7.63% at March 31, 2000) to two and one-half
percentage  points above the bank's  floating  prime  interest rate on April 12,
2000  (11.5%) and to three  percentage  points above the bank's  floating  prime
interest  rate on July 31,  2000  (12.5%).  In  addition,  the  availability  of
additional  funds under a $2,000 export  revolving credit line (none of which is
outstanding)  and a $1,500  equipment  revolving  credit  line ($281 of which is
outstanding  at September 30, 2000 and March 31, 2000) was  cancelled.  Further,
during the six months ended  September  30, 2000,  although the Loan  Agreements
permitted an overadvance of indebtedness  outstanding  under our working capital
revolving  credit  line and  installment  note based on the value of  collateral
consisting of eligible accounts receivable and inventories,  we were not able to
borrow any additional funds under the Loan Agreements.


                                       19
<PAGE>

Indebtedness   outstanding  under  the  Loan  Agreements  is  collateralized  by
substantially  all of our assets.  The Loan  Agreements  contain  covenants that
prohibit  or  restrict  us from  engaging  in certain  transactions  without the
consent of the bank,  including  mergers or  consolidations  and  disposition of
assets,  among others.  Additionally,  the Loan Agreements  require us to comply
with specific financial  covenants,  including covenants with respect to working
capital  and net  worth.  Under  the  terms  of the  Loan  Agreements,  upon the
occurrence of an event of default including  noncompliance  with covenants,  the
bank has the right to accelerate  the maturity of the  indebtedness  outstanding
under the Loan Agreements.

During the six months  ended  September  30, 1999,  net proceeds  under our bank
lines aggregated $1,563. During the six months ended September 30, 2000, we were
unable to borrow any funds under our bank lines.

Aggregate  principal  payments under notes payable and capital lease obligations
during  the six months  ended  September  30,  2000 and 1999 were $349 and $398,
respectively.  Also,  during the six months ended  September 30, 1999 we reduced
our bank overdraft by $867.

Operating Activities.  Cash flows (used in) provided by operating activities for
the six months ended September 30, 2000 and 1999 are summarized as follows:

                                                 2000       1999
                                               --------   --------

Net loss                                       $(4,163)   $(1,923)
Non-cash charges and credits, net                2,759      2,393
                                               -------    -------
                                                (1,404)       470
                                               -------    -------
Changes in operating assets and liabilities:
Accounts and notes receivable                      972      1,046
Inventories                                        294      1,966
Accounts payable, accrued expenses and
  other current liabilities                      1,765       (789)
Other operating assets                            (241)       102
                                               -------    -------
                                                 2,790      2,325
                                               -------    -------
                                               $ 1,386    $ 2,795
                                               =======    =======

Our operating cash flow is primarily  dependent upon  operating  results,  sales
levels and related credit terms  extended to customers and inventory  purchases,
and the changes in operating assets and liabilities related thereto.  During the
six months ended  September 30, 2000,  we used $1,404 of cash to fund  operating
losses  net of  non-cash  charges  and  credits.  During  the six  months  ended
September  30,  1999,  we generated  $470 of cash from  earnings  plus  non-cash
charges and credits. In addition, during the six months ended September 30, 2000
and 1999,  we  generated  $2,790  and $2,325 of cash from  changes in  operating
assets and liabilities.

Our operating  assets and liabilities are comprised  principally of accounts and
notes  receivable,  inventories,  accounts  payable,  accrued expenses and other
current  liabilities.  During  the six  months  ended  September  30,  2000,  we
generated  $972  and $294 of cash  through  reductions  in  accounts  and  notes
receivable and inventories, respectively, and $1,524 of cash from a net increase
in accounts  payable,  accrued  expenses,  other current  liabilities  and other
operating assets. In comparison, during the six months ended September 30, 1999,
we generated $1,046 and $1,966 of cash through  reductions in accounts and notes
receivable and inventories,  respectively, and used $687 of cash to fund changes
in accounts  payable,  accrued  expenses,  other current  liabilities  and other
operating assets. Cash used to pay restructuring and reorganization  obligations
included in accrued  liabilities  during the six months ended September 30, 2000
and 1999 aggregated $127 and $182, respectively.  Outstanding  restructuring and
reorganization obligations that will affect future


                                       20
<PAGE>

operating cash flows aggregated $313 at September 30, 2000.

Our current ratio  declined to .84 to 1 at September 30, 2000 as compared to .97
to 1 at March 31, 2000  primarily  due to our net loss for the six months  ended
September 30, 2000 and the capital asset and capitalized  software  expenditures
discussed  below.  Extension  of credit to  customers  and  inventory  purchases
represent our principal working capital requirements,  and material increases in
accounts and notes receivable and/or inventories could have a significant effect
on our liquidity.  Accounts and notes receivable and inventories  represented in
the aggregate 87% and 88% of our current  assets at September 30, 2000 and March
31, 2000,  respectively.  We experience varying accounts  receivable  collection
periods from our customer groups, and believe that credit losses will not have a
significant effect on future liquidity as a significant  portion of our accounts
and  notes  receivable  are  due  from  customers  with  substantial   financial
resources.  The level of our  inventories  is  dependent on a number of factors,
including  delivery  requirements  of customers,  availability  and lead-time of
components and our ability to estimate and plan the volume of our business.

Investing  Activities.  Net cash used for  investing  activities  during the six
months  ended  September  30,  2000  and  1999  amounted  to  $770  and  $3,083,
respectively.   The  Company's   capital   expenditures   consist  primarily  of
manufacturing  tooling and  equipment  and computer  equipment  required for the
support of operations and capitalized  software,  including new product software
development costs. Cash used for capital expenditures aggregated $103 and $1,157
during the six months ended  September 30, 2000 and 1999,  respectively.  During
the  six  months  ended  September  30,  2000  and  1999,  capitalized  software
development costs aggregated $667 and $1,926, respectively.  As of September 30,
2000, we had no significant capital expenditure commitments, nor do we expect to
expend any significant funds on capital assets during the next twelve months. In
addition,  we have reduced the  resources  devoted to software  development  and
expect  capitalized  software  development costs to decline  throughout the next
twelve months.

Effects of New Accounting Standards

In June 1998,  the  Financial  Accounting  Standards  Board issued  Statement of
Financial Accounting  Standards No. 133 ("SFAS 133"),  Accounting for Derivative
Instruments and Hedging  Activities  (later amended by SFAS 138),  which will be
effective on April 1, 2001 for the Company.  SFAS 133 establishes  standards for
accounting of derivative  instruments  including certain derivative  instruments
embedded in other contracts,  and hedging activities.  SFAS 133 requires,  among
other things,  that all derivatives be recognized in the consolidated  financial
statements  as either  assets or  liabilities  and  measured at fair value.  The
corresponding  gains  and  losses  should  be  reported  based  upon the  hedged
relationship,  if such a  relationship  exists.  Changes  in the  fair  value of
derivatives  that are not  designated  as  hedges  or that do not meet the hedge
accounting  criteria in SFAS 133 are  required  to be  reported  in income.  The
Company  is in  the  process  of  quantifying  the  impact  of  SFAS  133 on its
consolidated financial statements.

Item 3. Quantitative and Qualitative Disclosures About Market Risks

We are exposed to market  risk,  including  changes in interest  rates,  foreign
currency  exchange rate risks and market risk with respect to our  investment in
the  marketable  securities  of  Canada  Payphone  Corporation.  Other  than our
investment in marketable securities of Canada Payphone Corporation with a market
value of  $144,000  and  $325,000  at  September  30,  2000 and March 31,  2000,
respectively,  we do not hold any  material  financial  instruments  for trading
purposes or any  investments  in cash  equivalents.  We believe that our primary
market risk exposure  relates to the effects that changes in interest rates have
on outstanding debt  obligations that do not have fixed rates of interest.  As a
result of the amendments to our Loan  Agreements,  the annual  interest rates of
our bank  indebtedness were increased by approximately 400 basis points on April
12,  2000  and by  another  50  basis  points  on July  31,  2000.  Based on the
outstanding  balance of our debt


                                       21
<PAGE>

obligations  at September 30, 2000,  an increase in interest  rates of 450 basis
points  (4.5%)  will  result in  additional  interest  expense of  approximately
$500,000 annually. In addition,  changes in interest rates impact the fair value
of our notes receivable and debt obligations.

Our  international  business  consists of export sales,  and we do not presently
have any foreign  operations.  Our export sales to date have been denominated in
U.S.  dollars and as a result,  no losses related to foreign  currency  exchange
rate fluctuations have been incurred.  There is no assurance,  however,  that we
will be able to continue to export our products in U.S. dollar  denominations or
that our business  will not become  subject to  significant  exposure to foreign
currency exchange rate risks.  Certain foreign  manufacturers  produce payphones
and payphone  assemblies for us, and related  purchases have been denominated in
U.S.  dollars.  Fluctuations  in foreign  exchange  rates may affect the cost of
these products.  However, changes in purchase prices related to foreign exchange
rate  fluctuations  to date have not been  material.  We have not  entered  into
foreign currency exchange forward contracts or other derivative  arrangements to
manage risks associated with foreign exchange rate fluctuations.

PART II - OTHER INFORMATION

Item 3. Defaults by the Company on its Senior Securities

Effective  July 31,  2000,  the Company  entered into a Second  Forbearance  and
Modification  Agreement  (the  "Agreement")  that modified the terms of its bank
loan agreements (the "Loan Agreements"). Pursuant to the Agreement, the maturity
date of  indebtedness  outstanding  under the Loan  Agreements  was  extended to
September  30,  2000.  This  Agreement   expired  on  September  30,  2000,  and
accordingly,  all obligations  outstanding  under the Loan Agreements became due
and payable.  In addition,  the Company defaulted with respect to the payment of
principal  and interest due in September  2000.  As of September  30, 2000,  the
total principal balance  outstanding under the Loan Agreements of $11,197,972 is
in arrears with respect to payment and interest of approximately  $112,000 is in
arrears with respect to payment.

Item 6.  Exhibits and Reports on Form 8-K

      (a) Exhibits:

            The following exhibits are filed herewith as part of this report:

            Exhibit
               No.          Description of Exhibit
            -------         ----------------------

               27           Financial Data Schedule (Edgar Filing only)

      (b)   Reports on Form 8-K:

            No current  reports on Form 8-K were filed by the Registrant  during
            the three months ended September 30, 2000.


                                       22
<PAGE>

                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                                       Elcotel, Inc.
                                          --------------------------------------
                                                       (Registrant)

Date: November 17, 2000                   By:  /s/ William H. Thompson
                                          --------------------------------------
                                          William H. Thompson
                                          Senior Vice President,
                                          Administration and Finance
                                          (Principal Financial Officer)

                                          By:  /s/ Scott M. Klein
                                          --------------------------------------
                                          Scott M. Klein
                                          Controller (Principal Accounting
                                          Officer)


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