ADVO INC
8-K, 2000-01-05
DIRECT MAIL ADVERTISING SERVICES
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<PAGE>

                      SECURITIES AND EXCHANGE COMMISSION


                            Washington, D.C. 20549



                                   FORM 8-K


                                CURRENT REPORT


                    Pursuant to Section 13 or 15 (d) of the
                        Securities Exchange Act of 1934


                               December 9, 1999
             ---------------------------------------------------
               Date of report (Date of earliest event reported)


                                  ADVO, Inc.
                ---------------------------------------------
            (Exact name of registrant as specified in its charter)


             Delaware                     1-11720               06-0885252
  ---------------------------     ------------------------  -------------------
 (State or other jurisdiction     (Commission file number)    (IRS Employer
of incorporation or organization)                           Identification No.)


        One Univac Lane, P.O. Box 755, Windsor, Connecticut 06095-0755
        --------------------------------------------------------------
                   (Address of Principal Executive Offices)


Registrant's telephone number, including area code:    (860) 285-6120
                                                   -----------------------
<PAGE>

ITEM 5.   OTHER EVENTS
          ------------

On December 9, 1999, the Company renegotiated its outstanding indebtedness with
a consortium of banks, led by Chase Manhattan Bank. The new amendments increased
the availability of the bank facility to $300 million, including a term loan
facility of $135 million and a revolver of $165 million. Significantly, the
amortization of the term loan does not begin until March 2002, and the entire
amount of the revolver remains available until the facility becomes due in
December 2005.

The amendments also provide for the ability to raise additional funding in the
future. These provisions include the option to raise incremental senior bank
debt of $100 million until December 2002, as well as an additional $200 million
of subordinated debt. The agreement provides the Company with the ability to
repurchase up to $115 million of its own stock and a $100 million acquisition
basket. The debt covenants have also been modified to provide additional
flexibility.


ITEM 7.       FINANCIAL STATEMENTS AND EXHIBITS
              ---------------------------------

The following exhibits are filed herewith:

Exhibit No.   Description
- -----------   -----------

99(a)         Press release, dated December 15, 1999,         Filed herewith.
              issued by the Company.

99(b)         Second Amended and Restated Credit              Filed herewith.
              Agreement dated December 9, 1999
              between the Company and a syndicate
              of lenders led by Chase Manhattan Bank as
              Administrative Agent.

                                      -2-
<PAGE>

                                  SIGNATURES

      Pursuant to the requirements of the Securities Act of 1934, the Registrant
has duly caused this report to be signed on its behalf by the undersigned,
thereunto duly authorized.


                                            ADVO, Inc.
      Date: January 4, 2000
            ---------------                 By  /s/ DAVID M. STIGLER
                                              --------------------------------
                                                David M. Stigler
                                                Senior Vice President,
                                                Legal and Public Affairs,
                                                General Counsel and Secretary

                                      -3-
<PAGE>

                 EXHIBIT INDEX
                 -------------

                                                           Incorporation by
Exhibit No.      Description                               Reference
- -----------      -----------                               ---------

99 (a)           Press release dated December 15, 1999,    Filed herewith.
                 issued by the Company.

99 (b)           Second Amended and Restated Credit        Filed herewith.
                 Agreement dated December 9, 1999
                 between the Company and a syndicate
                 of lenders led by Chase Manhattan
                 Bank as Administrative Agent.

<PAGE>

                                                                 Exhibit 99(a)

            ADVO Strengthens Bank Facility To Increase Flexibility

Windsor, CT -- December 15, 1999 -- ADVO Inc. (NYSE: AD) announced today that
through a refinancing, significant additional flexibility has been incorporated
into its bank facility to support its future growth. The new amendments increase
the availability to $300 million, including a term loan facility of $135 million
and a revolver of $165 million. Significantly, the amortization of the term loan
does not begin until March 2002, and the entire amount of the revolver remains
available until the facility becomes due in December 2005. The Company also has
the ability to increase this facility to $325 million if additional bank
commitments are gained before December 30, 1999.

The amendments also provide for the ability to raise additional funding in the
future. These provisions include the option to raise incremental senior bank
debt of $100 million until December 2002, as well as an additional $200 million
of subordinated debt. The agreement provides the Company with the ability to
repurchase up to $115 million of its own stock and a $100 million acquisition
basket. The debt covenants have also been modified to provide additional
flexibility.

Gary Mulloy, ADVO's Chairman and Chief Executive Officer, said, "These favorable
amendments were gained as a result of our substantial improvements in
profitability, cash flow, and debt leverage over the last three years. The
flexibility they provide will allow us to continue to make prudent investments
in the business in support of future growth and profitability. Also, the
enhanced ability to raise additional capital provides us with the capacity to be
opportunistic with regard to additional strategic investment opportunities."

Don McCombs, ADVO's Chief Financial Officer, stated, "The combination of the
additional debt capacity and extended amortization significantly improves our
overall flexibility with respect to investment spending, including the continued
support of our stock repurchase program. While the current interest rate
environment has dictated that our interest expense will increase as a result of
these amendments, we remain comfortable with current E.P.S. expectations, given
that we anticipated these events in our Fiscal 2000 planning cycle, and also
expect an additional decrease in our effective tax rate to 37.0%."

ADVO is the nation's largest full-service targeted direct mail marketing
services company with annual revenues of over $1 billion. ADVO specializes in
shared and solo direct mail services and provides Microtargeting(R) solutions at
an affordable price for its clients' print advertising needs. The Company's
Mailbox Values(R) branded shared mail program is distributed nationally to
approximately 60 million households weekly. An additional 26 million households
can be reached, on a shared mail basis, through ADVO's National Network
Extension (A.N.N.E.). ADVO's wholly owned subsidiary, MailCoups, Inc., produces
SuperCoups, a cost-effective, direct mail-based advertising solution for local
neighborhood businesses which utilizes an envelope format. ADVO has 20 mail
processing facilities and 65 sales offices nationwide. ADVO's corporate
headquarters are located at One Univac Lane, Windsor, Connecticut 06095. The
Company can be visited at its Web site at www.advo.com.
                                          ------------

The forward-looking statements in this report are based upon current information
and expectations and are subject to risks and uncertainties in the Company's
operations and business environment. Such risks and
<PAGE>

uncertainties include, but are not limited to, changes in customer demand and
pricing, postal and paper prices, the efficiencies achieved with technology
upgrades, the number of shares the Company will repurchase in the future under
its buyback program, the risks associated with the transition into the Year
2000, fluctuations in interest rates related to the outstanding debt, and other
general economic factors.

CONTACT:

Chris Hutter
Vice President, Treasurer and Investor Relations
(860) 285-6330

<PAGE>

                                                                [Conformed copy]
                                                                     33922-00000

                                                                   Exhibit 99(b)
********************************************************************************


                                  ADVO, INC.

                                      and

                             SUBSIDIARY GUARANTORS

                         -----------------------------



                 SECOND AMENDED AND RESTATED CREDIT AGREEMENT


                         Dated as of December 9, 1999


                        ------------------------------

                            CHASE SECURITIES, INC.,
                       as Lead Arranger and Book Manager

                        ------------------------------


                             FLEET NATIONAL BANK,
                             as Syndication Agent

                          FIRST UNION NATIONAL BANK,
                            as Documentation Agent

                        ------------------------------


                           THE CHASE MANHATTAN BANK,
                            as Administrative Agent



********************************************************************************
<PAGE>

                               TABLE OF CONTENTS

          This Table of Contents is not part of the Agreement to which it is
attached but is inserted for convenience of reference only.

<TABLE>
<CAPTION>
                                                                                                               Page
                                                                                                               ----
<S>                                                                                                            <C>
Section 1.  Definitions and Accounting Matters...............................................................     2

        1.01  Certain Defined Terms..........................................................................     2
        1.02  Accounting Terms and Determinations............................................................    20
        1.03  Classes and Types of Loans.....................................................................    21


Section 2.  Commitments, Loans and Prepayments...............................................................    22

        2.01  Loans..........................................................................................    22
        2.02  Borrowings.....................................................................................    25
        2.03  Letters of Credit..............................................................................    25
        2.04  Changes of Commitments.........................................................................    29
        2.05  Commitment Fee.................................................................................    30
        2.06  Lending Offices................................................................................    31
        2.07  Several Obligations; Remedies Independent......................................................    31
        2.08  Records; Promissory Notes......................................................................    31
        2.09  Optional Prepayments and Conversions or Continuations of Loans.................................    32
        2.10  Mandatory Prepayments and Reductions of Commitments............................................    32


Section 3.  Payments of Principal and Interest...............................................................    36

        3.01  Repayment of Loans.............................................................................    36
        3.02  Interest.......................................................................................    37

Section 4.  Payments; Pro Rata Treatment; Computations; Etc..................................................    38

        4.01  Payments.......................................................................................    38
        4.02  Pro Rata Treatment.............................................................................    39
        4.03  Computations...................................................................................    39
        4.04  Minimum Amounts................................................................................    39
        4.05  Certain Notices................................................................................    40
</TABLE>

                                      (i)
<PAGE>

<TABLE>
<CAPTION>
                                                                                                               Page
                                                                                                               ----
<S>                                                                                                            <C>
        4.06  Non-Receipt of Funds by the Administrative Agent...............................................    41
        4.07  Sharing of Payments, Etc.......................................................................    42


Section 5.  Yield Protection, Etc............................................................................    43

        5.01  Additional Costs...............................................................................    43
        5.02  Limitation on Types of Loans...................................................................    44
        5.03  Illegality.....................................................................................    45
        5.04  Treatment of Affected Loans....................................................................    45
        5.05  Compensation...................................................................................    46
        5.06  Additional Costs in Respect of Letters of Credit...............................................    47
        5.07  U.S. Taxes.....................................................................................    47


Section 6.  Guarantee........................................................................................    48

        6.01  The Guarantee..................................................................................    48
        6.02  Obligations Unconditional......................................................................    49
        6.03  Reinstatement..................................................................................    50
        6.04  Subrogation....................................................................................    50
        6.05  Remedies.......................................................................................    50
        6.06  Instrument for the Payment of Money............................................................    50
        6.07  Continuing Guarantee...........................................................................    51
        6.08  Rights of Contribution.........................................................................    51
        6.09  General Limitation on Guarantee Obligations....................................................    51


Section 7.  Conditions Precedent.............................................................................    52

        7.01  Initial Extension of Credit....................................................................    52
        7.02  Initial and Subsequent Extensions of Credit....................................................    55


Section 8.  Representations and Warranties...................................................................    56

        8.01  Corporate Existence............................................................................    56
        8.02  Financial Condition............................................................................    56
        8.03  Litigation.....................................................................................    56
        8.04  No Breach......................................................................................    57
        8.05  Action.........................................................................................    57
        8.06  Approvals......................................................................................    57
        8.07  Use of Credit..................................................................................    57
        8.08  ERISA..........................................................................................    57
        8.09  Taxes..........................................................................................    58
</TABLE>

                                     (ii)
<PAGE>

<TABLE>
<CAPTION>
                                                                                                               Page
                                                                                                               ----
<S>                                                                                                            <C>
        8.10  Investment Company Act.........................................................................    58
        8.11  Public Utility Holding Company Act.............................................................    58
        8.12  Material Agreements and Liens..................................................................    58
        8.13  Environmental Matters..........................................................................    59
        8.14  Capitalization.................................................................................    59
        8.15  Subsidiaries, Etc..............................................................................    60
        8.16  Title to Assets................................................................................    60
        8.17  True and Complete Disclosure...................................................................    61
        8.18  Real Property..................................................................................    61
        8.19  Year 2000 Issues...............................................................................    61


Section 9.  Covenants of the Company.........................................................................    62

        9.01  Financial Statements Etc.......................................................................    62
        9.02  Litigation.....................................................................................    64
        9.03  Existence, Etc.................................................................................    65
        9.04  Insurance......................................................................................    65
        9.05  Prohibition of Fundamental Changes.............................................................    66
        9.06  Limitation on Liens............................................................................    67
        9.07  Indebtedness...................................................................................    68
        9.08  Investments....................................................................................    69
        9.09  Dividend Payments..............................................................................    70
        9.10  Certain Financial Covenants....................................................................    71
        9.11  Interest Rate Protection Agreements............................................................    71
        9.12  Subordinated Indebtedness......................................................................    72
        9.13  Lines of Business..............................................................................    73
        9.14  Transactions with Affiliates...................................................................    73
        9.15  Use of Proceeds................................................................................    73
        9.16  Certain Obligations Respecting Subsidiaries, Etc...............................................    74
        9.17  Modifications of Certain Documents.............................................................    75
        9.18  Obligations Relating to Collateral Security....................................................    75


Section 10.  Events of Default...............................................................................    75



Section 11.  The Administrative Agent........................................................................    79

        11.01  Appointment, Powers and Immunities............................................................    79
        11.02  Reliance by Administrative Agent..............................................................    80
        11.03  Defaults......................................................................................    80
        11.04  Rights as a Lender............................................................................    80
        11.05  Indemnification...............................................................................    81
</TABLE>

                                     (iii)
<PAGE>

<TABLE>
<CAPTION>
                                                                                                               Page
                                                                                                               ----
<S>                                                                                                            <C>
        11.06  Non-Reliance on Administrative Agent and Other Lenders........................................    81
        11.07  Failure to Act................................................................................    82
        11.08  Resignation or Removal of Administrative Agent................................................    82
        11.09  Consents under Other Loan Documents...........................................................    82
        11.10  Collateral Sub-Agents.........................................................................    83

Section 12.  Miscellaneous...................................................................................    83

        12.01  Waiver........................................................................................    83
        12.02  Notices.......................................................................................    83
        12.03  Expenses, Etc.................................................................................    84
        12.04  Amendments, Etc...............................................................................    85
        12.05  Successors and Assigns........................................................................    86
        12.06  Assignments and Participations................................................................    86
        12.07  Survival......................................................................................    89
        12.08  Captions......................................................................................    89
        12.09  Counterparts..................................................................................    89
        12.10  Governing Law; Submission to Jurisdiction.....................................................    89
        12.11  Waiver of Jury Trial..........................................................................    90
        12.12  Treatment of Certain Information; Confidentiality.............................................    90
        12.13  Security Agreement............................................................................    91
</TABLE>

                                     (iv)
<PAGE>

SCHEDULE I      - Commitments
SCHEDULE II     - Material Agreements and Liens
SCHEDULE III    - Subsidiaries and Investments
SCHEDULE IV     - Real Property
SCHEDULE V      - Certain Litigation
SCHEDULE VI     - Certain Matters Relating to Taxes
SCHEDULE VII    - Certain Environmental Matters

EXHIBIT A       - Form of Assignment and Acceptance
EXHIBIT B-1     - Copy of Mortgage for Windsor Property
EXHIBIT B-2     - Form of Modification of Mortgage for Windsor Property
EXHIBIT C       - Copy of Security Agreement
EXHIBIT D       - Form of Guarantee Assumption Agreement
EXHIBIT E-1     - Form of Opinion of Special New York Counsel to the Obligors
EXHIBIT E-2     - Form of Opinion of General Counsel to the Obligors
EXHIBIT F       - Form of Opinion of Special New York Counsel to Chase
EXHIBIT G       - Form of Confidentiality Agreement

                                      (v)
<PAGE>

               SECOND AMENDED AND RESTATED CREDIT AGREEMENT dated as of December
9, 1999, between: ADVO, INC., a corporation duly organized and validly existing
under the laws of the State of Delaware (the "Company"); each of the
                                              -------
Subsidiaries of the Company identified under the caption "SUBSIDIARY GUARANTORS"
on the signature pages hereto and each Subsidiary of the Company that becomes a
"Subsidiary Guarantor" after the date hereof pursuant to Section 9.16(a) hereof
(individually, a "Subsidiary Guarantor" and, collectively, the "Subsidiary
                  --------------------                          ----------
Guarantors" and, together with the Company, the "Obligors"); each of the lenders
- ----------                                       --------
that is a signatory hereto identified under the caption "LENDERS" on the
signature pages hereto and each lender that becomes a "Lender" after the date
hereof pursuant to Section 12.06(b) hereof (individually, a "Lender" and,
                                                             ------
collectively, the "Lenders"); and THE CHASE MANHATTAN BANK, a New York State
                   -------
banking corporation, as agent for the Lenders (in such capacity, together with
its successors in such capacity, the "Administrative Agent").
                                      --------------------
               The Company, certain of the Subsidiary Guarantors, certain of
the Lenders (the "Existing Lenders") and the Administrative Agent are party to
                  ----------------
an Amended and Restated Credit Agreement dated as of September 29, 1997 (as
heretofore modified and supplemented and in effect on the date hereof
immediately before giving effect to the amendment and restatement contemplated
hereby, the "Existing Credit Agreement"). Pursuant to the Existing Credit
             -------------------------
Agreement, certain of the Existing Lenders committed to make revolving credit
and term loans to the Company in an original aggregate principal amount not
exceeding $300,000,000 at any one time outstanding, with a portion of such
commitments made available for the issuance of letters of credit in an aggregate
face amount not exceeding $10,000,000 at any one time outstanding.

               The Company has requested that the Lenders amend the Existing
Credit Agreement to provide (i) for the extension of the maturity of the loans
thereunder and to increase the aggregate principal amount of credit available
thereunder to $325,000,000 (and, in the circumstances herein provided, to
$425,000,000) and (ii) for certain other amendments to the Existing Credit
Agreement.

               In that connection the parties wish to amend and restate the
Existing Credit Agreement and, accordingly, the parties hereto hereby agree that
the Existing Credit Agreement shall, as of the Effective Date (the occurrence of
which is subject to satisfaction of the conditions precedent specified in
Section 7.01 hereof), be amended and restated to read in its entirety as
follows:


                               Credit Agreement
                               ----------------
<PAGE>

                                      -2-

               Section 1.  Definitions and Accounting Matters.
                           ----------------------------------

               1.01 Certain Defined Terms. As used herein, the following terms
                    ---------------------
shall have the following meanings (all terms defined in this Section 1.01 or in
other provisions of this Agreement in the singular to have the same meanings
when used in the plural and vice versa):
                            ---- -----

               "Acquired Indebtedness" shall have the meaning assigned to such
                ---------------------
term in Section 9.07(b) hereof.

               "Administrative Questionnaire" shall mean, with respect to each
                ----------------------------
Lender, an administrative questionnaire in the form prepared by the
Administrative Agent and submitted to the Administrative Agent (with a copy to
the Company) duly completed by such Lender.

               "ADVO Investment Company Subordination Agreement" shall mean the
                -----------------------------------------------
Subordination Agreement between ADVO Investment Company, Inc., the Company and
the Administrative Agent executed and delivered pursuant to Section 7.01(m)
hereof as the same shall be modified and supplemented and in effect from time to
time, including pursuant Section 12.14 hereof.

               "Affliate" shall mean any Person that indirectly controls, or is
                --------
under common control with, or is controlled by, the Company and, if such Person
is an individual, any member of the immediate family (including parents, spouse,
children and siblings) of such individual and any trust whose principal
beneficiary is such individual or one or more members of such immediate family
and any Person who is controlled by any such member or trust. As used in this
definition, "control" (including, with its correlative meanings, "controlled by"
             -------                                              -------------
and "under common control with") shall mean possession, directly or indirectly,
     -------------------------
of power to direct or cause the direction of management or policies (whether
through ownership of securities or partnership or other ownership interests, by
contract or otherwise), provided that, in any event, any Person that owns
                        --------
directly or indirectly securities having 5% or more of the voting power for the
election of directors or other governing body of a corporation or 5% or more of
the partnership or other ownership interests of any other Person (other than as
a limited partner of such other Person) will be deemed to control such
corporation or other Person. Notwithstanding the foregoing, (a) no individual
shall be an Affiliate solely by reason of his or her being a director, officer
or employee of the Company or any of its Subsidiaries and (b) none of the Wholly
Owned Subsidiaries of the Company shall be Affiliates.

               "Applicable Lending Office" shall mean, for each Lender and for
                -------------------------
each Type of Loan, the "Lending Office" of such Lender (or of an affiliate of
such Lender) designated for such Type of Loan in the Administrative
Questionnaire for such Lender or such other office of such Lender (or of an
affiliate of such Lender) as such Lender may from time to time specify to the
Administrative Agent and the Company as the office by which its Loans of such
Type are to be made and maintained.



                               Credit Agreement
                               ----------------
<PAGE>

                                      -3-

          "Applicable Margin" shall mean, with respect to Revolving
           -----------------
Credit Loans and Term Loans of any Type and commitment fees (as such term is
used in Section 2.05 hereof) during any Interest Accrual Period (as defined
below), the respective rates indicated below for such Loans of such Type and
such fees opposite the applicable Total Debt Ratio indicated below for such
Interest Accrual Period:

<TABLE>
<CAPTION>
                                                  Applicable Margin (% p.a.)
                                                  -------------------------
        Range
         of                               Eurodollar        Base Rate         Commitment
   Total Debt Ratio                         Loans             Loans              Fee
   ----------------                         -----             -----              ---
<S>                                       <C>               <C>               <C>
Greater than 3.50 to 1                      2.000%            1.000%            0.500%

Less than or equal to 3.50 to 1             1.750%            0.750%            0.500%
  and greater than 3.00 to 1

Less than or equal to 3.00 to 1             1.625%            0.625%            0.500%
  and greater than 2.50 to 1

Less than or equal to 2.50 to 1             1.375%            0.375%            0.375%
  and greater than 2.00 to 1

Less than or equal to 2.00 to 1             1.250%            0.250%            0.375%
  and greater than 1.50 to 1

Less than or equal to 1.50 to 1             1.125%            0.125%            0.300%
</TABLE>

          The Applicable Margin, with respect to any Type of Incremental Loans
of any Series, shall be agreed upon at the time Incremental Loan Commitments of
such Series are established pursuant to Section 2.01(c) hereof.

          For purposes of this definition, an "Interest Accrual Period" shall
                                               -----------------------
mean the period commencing during any fiscal quarter on the date "Change Date")
                                                                  -----------
that is the third Business Day following the receipt by the Administrative Agent
of the certificate referred to in the next following paragraph to but not
including the Change Date in the immediately following fiscal quarter. The Total
Debt Ratio for any Interest Accrual Period after the initial Interest Accrual
Period shall be determined on the basis of a certificate of the Chief Financial
Officer, or any other senior officer setting forth a calculation of the Total
Debt Ratio as at the last day of the fiscal quarter ending immediately prior to
the first day of such Interest Accrual Period, each of which certificates shall
be delivered together with the financial statements for the fiscal quarter on
which such calculation is based.

          Anything in this Agreement to the contrary notwithstanding, the
Applicable Interest Margin for Revolving Credit Loans and Term Loans and in
respect of commitment fees


                               Credit Agreement
                               ----------------
<PAGE>

                                      -4-

shall be, (i) 0.75% with respect to Base Rate Loans, 1.75% with respect to
Eurodollar Loans and 0.50% with respect to commitment fees until the Interest
Accrual Period commencing on the third Business Day following the receipt by the
Administrative Agent of the certificate referred to in the immediately preceding
paragraph setting forth the calculation of the Total Debt Ratio as at the fiscal
quarter ending September 30, 2000 and (ii) the highest rates set forth in the
schedule above during any period when an Event of Default shall have occurred
and be continuing, or if the Company shall default in the delivery of any
financial statements pursuant to Section 9.01(a) or 9.01(b) hereof.

                    "Approved Fund" shall mean, with respect to any Lender that
                     -------------
is a fund that invests in commercial loans, any other fund that invests in
commercial loans and is managed or advised by the same investment advisor as
such Lender or by an Affiliate of such investment advisor.

                    "Assignment and Acceptance" shall mean an assignment and
                     -------------------------
acceptance entered into by a Lender and an assignee (with the consent of any
party whose consent is required by Section 12.06) hereof, and accepted by the
Administrative Agent, in the form of Exhibit A or any other form approved by the
Administrative Agent.

                    "Average Life to Maturity" shall mean, as at any day with
                     ------------------------
respect to any Indebtedness, the quotient obtained by dividing (a) the sum of
the products of (i) the number of years from such day to the date or dates of
each successive principal payment of such Indebtedness multiplied by (ii) the
amount of each such principal or redemption payment by (b) the sum of all such
principal or redemption payments.

                    "Bankruptcy Code" shall mean the Federal Bankruptcy Code of
                     ---------------
1978, as amended from time to time.

                    "Base Rate" shall mean, for any day, a rate per annum equal
                     ---------
to the higher of (a) the Federal Funds Rate for such day plus 1/2 of 1% and (b)
the Prime Rate for such day. Each change in any interest rate provided for
herein based upon the Base Rate resulting from a change in the Base Rate shall
take effect at the time of such change in the Base Rate.

                    "Base Rate Loans" shall mean Loans that bear interest at
                     ---------------
rates based upon the Base Rate.

                    "Basle Accord" shall mean the proposals for risk-based
                     ------------
capital framework described by the Basle Committee on Banking Regulations and
Supervisory Practices in its paper entitled "International Convergence of
Capital Measurement and Capital Standards" dated July 1988, as amended, modified
and supplemented and in effect from time to time or any replacement thereof.

                    "Business Day" shall mean any day (a) on which commercial
                     ------------
banks are not authorized or required to close in New York City and (b) if such
day relates to a borrowing of, a



                               Credit Agreement
                               ----------------
<PAGE>

                                      -5-

payment or prepayment of principal of or interest on, a Conversion of or into,
or a Continuation of an Interest Period for, a Eurodollar Loan or a notice by
the Company with respect to any such borrowing, payment, prepayment, Conversion
or a Continuation of an Interest Period, that is also a day on which dealings in
Dollar deposits are carried out in the London interbank market.

                    "Capital Expenditures" shall mean, for any period,
                     --------------------
expenditures (including, without limitation, the aggregate amount of Capital
Lease Obligations incurred during such period) made by the Company or any of its
Subsidiaries to acquire or construct fixed assets, plant and equipment
(including renewals, improvements and replacements, but excluding repairs)
during such period computed in accordance with GAAP.

                    "Capital Lease Obligations" shall mean, for any Person, all
                     -------------------------
obligations of such Person to pay rent or other amounts under a lease of (or
other agreement conveying the right to use) Property to the extent such
obligations are required to be classified and accounted for as a capital lease
on a balance sheet of such Person under GAAP, and, for purposes of this
Agreement, the amount of such obligations shall be the capitalized amount
thereof, determined in accordance with GAAP.

                    "Casualty Event" shall mean, with respect to any Property of
                     --------------
any Person, any loss of or damage to, or any condemnation or other taking of,
such Property for which such Person or any of its Subsidiaries receives
insurance proceeds, or proceeds of a condemnation award or other compensation.

                    "Chase" shall mean The Chase Manhattan Bank.
                     -----

                    "Chief Financial Officer" shall mean, for any Person at any
                     -----------------------
time, the chief financial officer of such Person at such time, or, if there
shall be no chief financial officer at such time, the person acting as chief
financial officer at such time.

                    "Class" shall have the meaning assigned to such term in
                     -----
Section 1.03 hereof.

                    "Code" shall mean the Internal Revenue Code of 1986, as
                     ----
amended from time to time.

                    "Collateral Account" shall have the meaning assigned to
                     ------------------
such term in Section 4.01 of the Security Agreement.

                    "Commitments" shall mean, collectively, the Revolving Credit
                     -----------
Commitments, the Term Loan Commitments and the Incremental Loan Commitments of
each Series.

                    "Continue", "Continuation" and "Continued" shall refer to
                     --------    ------------       ---------
the continuation pursuant to Section 2.09 hereof of a Eurodollar Loan from one
Interest Period to the next Interest Period for such Loan.




                               Credit Agreement
                               ----------------
<PAGE>

                                      -6-

          "Convert", "Conversion" and "Converted" shall refer to a conversion
           -------    ----------       ---------
pursuant to Section 2.09 hereof of one Type of Loans into another Type of Loans,
which may be accompanied by the transfer by a Lender (at its sole discretion) of
a Loan from one Applicable Lending Office to another.

          "Debt Service" shall mean, for any period, the sum, for the Company
           ------------
and its Subsidiaries (determined on a consolidated basis without duplication in
accordance with GAAP), of the following: (a) all regularly scheduled payments or
prepayments of principal of Indebtedness (including, without limitation, the
principal component of any payments in respect of Capital Lease Obligations)
made during such period plus (b) all Interest Expense for such period.
                        ----

          "Default" shall mean an Event of Default or an event that with notice
           -------
or lapse of time or both would become an Event of Default.

          "Disposition" shall mean any sale, assignment, transfer or other
           -----------
disposition of any Property (whether now owned or hereafter acquired) by the
Company or any of its Subsidiaries to any other Person (excluding the sale and
leaseback of the Company's headquarters facility in Windsor, Connecticut, and
excluding any sale, assignment, transfer or other disposition of any Property
sold or disposed of in the ordinary course of business and on ordinary business
terms).

          "Dividend Payment" shall mean dividends (in cash, Property or
           ----------------
obligations) on, or other payments or distributions on account of, or the
setting apart of money for a sinking or other analogous fund for, or the
purchase, redemption, retirement or other acquisition of, any shares of any
class of stock of the Company or of any warrants, options or other rights to
acquire the same (or to make any payments to any Person, such as "phantom stock"
payments, where the amount thereof is calculated with reference to the fair
market or equity value of the Company or any of its Subsidiaries), but excluding
dividends payable solely in shares of common stock of the Company. In addition,
the term "Dividend Payment" shall include any cash payments made by the Company
under Equity Hedging Arrangements.

          "Dollars" and "$" shall mean lawful money of the United States of
           -------       -
America.

          "EBITDA" shall mean, for any period, the sum, for the Company and its
           ------
Subsidiaries (determined on a consolidated basis without duplication in
accordance with GAAP), of the following: (a) net income for such period
(calculated after eliminating extraordinary gains and losses and unusual items)
plus (b) income and other taxes (to the extent deducted in determining net
- ----
income) for such period plus (c) depreciation and amortization and other non-
                        ----
cash charges (to the extent deducted in determining net income) for such period,
plus (d) the aggregate amount of Interest Expense for such period minus (e) the
                                                                  -----
aggregate amount of interest income for such period plus (f) the aggregate
                                                    ----
amount of upfront or one-time fees or expenses payable in respect of Hedging
Agreements during such period (to the extent deducted in determining net income
for such period).



                               Credit Agreement
                               ----------------
<PAGE>

                                      -7-

                    "Effective Date" shall mean the date upon which the
                     --------------
conditions to effectiveness set forth in Section 7.01 hereof shall have been
satisfied or waived.

                    "Environmental Laws" shall mean any and all present and
                     ------------------
future Federal, state, local and foreign laws, rules or regulations, and any
orders or decrees, in each case as now or hereafter in effect, relating to the
regulation or protection of human health, safety or the environment or to
emissions, discharges, Releases or threatened Releases of pollutants,
contaminants, chemicals or toxic or hazardous substances or wastes into the
indoor or outdoor environment, including, without limitation, ambient air, soil,
surface water, ground water, wetlands, land or subsurface strata, or otherwise
relating to the manufacture, processing, distribution, generation, recycling,
use, treatment, storage, disposal, transport or handling of pollutants,
contaminants, chemicals or toxic or hazardous substances or wastes (or the
effect of the same on human health or safety).

                    "Equity Hedging Arrangement" shall mean any agreement or
                     --------------------------
other arrangement pursuant to which the Company or any of its Subsidiaries shall
agree to purchase shares of capital stock of the Company from another Person at
a fixed price or formula (or to make payments to another Person calculated with
reference to the price of any such shares), whether such agreement or other
arrangement arises in connection with an acquisition of a business or property,
an employee benefit plan, a hedging transaction or otherwise.

                    "Equity Rights" shall mean, with respect to any Person, any
                     -------------
subscriptions, options, warrants, commitments, preemptive rights or agreements
of any kind (including, without limitation, any stockholders' or voting trust
agreements) for the issuance, sale, registration or voting of, or securities
convertible into, any additional shares of capital stock of any class, or
partnership or other ownership interests of any type in, such Person.

                    "ERISA" shall mean the Employee Retirement Income Security
                     -----
Act of 1974, as amended from time to time.

                    "ERISA Affiliate" shall mean any corporation or trade or
                     ---------------
business that is a member of any group of organizations (i) described in Section
414(b) or (c) of the Code of which the Company is a member and (ii) solely for
purposes of potential liability under Section 302(c)(11) of ERISA and Section
412(c)(11) of the Code and the lien created under Section 302(f) of ERISA and
Section 412(n) of the Code, described in Section 414(m) or (o) of the Code of
which the Company is a member.

                    "Eurodollar Base Rate" shall mean, for any Interest Period
                     --------------------
for any Eurodollar Loan, the rate appearing on Page 3750 of the Telerate Service
(or on any successor or substitute page of such Service, or any successor to or
substitute for such Service, providing rate quotations comparable to those
currently provided on such page of such Service, as determined by the
Administrative Agent from time to time for purposes of providing quotations of
interest rates applicable to dollar deposits in the London interbank market) at
approximately 11:00 a.m., London time, two Business Days prior to the
commencement of such Interest Period, as the rate




                               Credit Agreement
                               ----------------
<PAGE>

                                      -8-

for dollar deposits with a maturity comparable to such Interest Period. In the
event that such rate is not available at such time for any reason, then the
Eurodollar Base Rate with respect to such Eurodollar Loan for such Interest
Period shall be the rate at which dollar deposits of $5,000,000 and for a
maturity comparable to such Interest Period are offered by the principal London
office of Chase in the London interbank market at approximately 11:00 a.m.,
London time, two Business Days prior to the commencement of such Interest
Period.

                    "Eurodollar Loans" shall mean Loans that bear interest at
                     ----------------
rates based on rates referred to in the definition of "Eurodollar Base Rate" in
this Section 1.01.

                    "Eurodollar Rate" shall mean, for any Interest Period for
                     ---------------
any Eurodollar Loan, a rate per annum (rounded upwards, if necessary, to the
nearest 1/100 of 1%) determined by the Administrative Agent to be equal to the
Eurodollar Base Rate for such Interest Period divided by 1 minus the Reserve
Requirement (if any) for such Interest Period.

                    "Event of Default" shall have the meaning assigned to such
                     ----------------
term in Section 10 hereof.

                    "Excess Cash Flow" shall mean, for any period, the excess of
                     ----------------
(a) EBITDA for such period over (b) the sum of (i) the aggregate amount of Debt
Service for such period plus (ii) Capital Expenditures made during such period
                        ----
(except for any such Capital Expenditures to the extent financed with the
proceeds of Indebtedness, or Capital Lease Obligations, incurred pursuant to
Section 9.07(g) hereof during such period) plus (iii) any increase (or minus any
                                           ----                        -----
decrease) in Working Capital from the beginning of such period to the end of
such period plus (iv) income or other taxes payable in cash in respect of such
            ----
period plus (v) the aggregate amount of Dividend Payments declared during such
       ----
period (but only to the extent payable in cash within 60 days of such
declaration) plus (vi) the aggregate amount of prepayments of Term Loans made
             ----
during such fiscal year pursuant to Section 2.09 hereof (and, after the payment
in full of the Term Loans, the aggregate amount of voluntary reductions of the
Revolving Credit Commitments made during such fiscal year pursuant to Section
2.03(c) hereof).

                    "Federal Funds Rate" shall mean, for any day, the rate per
                     ------------------
annum (rounded upwards, if necessary, to the nearest 1/100 of 1%) equal to the
weighted average of the rates on overnight Federal funds transactions with
members of the Federal Reserve System arranged by Federal funds brokers on such
day, as published by the Federal Reserve Bank of New York on the Business Day
next succeeding such day, provided that (a) if the day for which such rate is to
                          --------
be determined is not a Business Day, the Federal Funds Rate for such day shall
be such rate on such transactions on the next preceding Business Day as so
published on the next succeeding Business Day and (b) if such rate is not so
published for any Business Day, the Federal Funds Rate for such Business Day
shall be the average rate charged to Chase on such Business Day on such
transactions as determined by the Administrative Agent.

                    "Fiscal Date" shall mean the Saturday falling on, or
                     -----------
immediately preceding, December 30, March 31, June 30 and September 30 of each
year, respectively.



                               Credit Agreement
                               ----------------
<PAGE>

                                      -9-

                    "Fixed Charges Ratio" shall mean, as at any date, the ratio
                     -------------------
of (a) EBITDA for the period of four consecutive fiscal quarters ending on or
most recently ended prior to such date to (b) the sum of (i) Debt Service for
such period plus (ii) the lesser of (a) the aggregate amount of Capital
            ----
Expenditures made during such period (except for any such Capital Expenditures
to the extent financed with the proceeds of Indebtedness, or Capital Lease
Obligations, incurred pursuant to Section 9.07(g) hereof during such period) and
(b) $15,000,000 plus (iii) income or other taxes payable in cash in respect of
                ----
such period plus (iv) the aggregate amount of Dividend Payments declared during
            ----
such period (but only to the extent payable in cash within 60 days of
declaration).

                    "GAAP" shall mean generally accepted accounting principles
                     ----
applied on a basis consistent with those that, in accordance with the last
sentence of Section 1.02(a) hereof, are to be used in making the calculations
for purposes of determining compliance with this Agreement.

                    "Guarantee" shall mean a guarantee, an endorsement, a
                     ---------
contingent agreement to purchase or to furnish funds for the payment or
maintenance of, or otherwise to be or become contingently liable under or with
respect to, the Indebtedness, other obligations, net worth, working capital or
earnings of any Person, or a guarantee of the payment of dividends or other
distributions upon the stock or equity interests of any Person, or an agreement
to purchase, sell or lease (as lessee or lessor) Property, products, materials,
supplies or services primarily for the purpose of enabling a debtor to make
payment of such debtor's obligations or an agreement to assure a creditor
against loss, and including, without limitation, causing a bank or other
financial institution to issue a letter of credit or other similar instrument
for the benefit of another Person, but excluding endorsements for collection or
deposit in the ordinary course of business. The terms "Guarantee" and
                                                       ---------
"Guaranteed" used as a verb shall have a correlative meaning.
 ----------

                    "Guarantee Assumption Agreement" shall mean a Guarantee
                     ------------------------------
Assumption Agreement substantially in the form of Exhibit D hereto by an entity
that, pursuant to Section 9.16(a) hereof is required to become a "Subsidiary
Guarantor" hereunder in favor of the Administrative Agent.

                    "Hazardous Material" shall mean, collectively, (a) any
                     ------------------
petroleum or petroleum products, flammable materials, explosives, radioactive
materials, asbestos, urea formaldehyde foam insulation, and transformers or
other equipment that contain polychlorinated biphenyls ("PCB's"), (b) any
chemicals or other materials or substances that are now or hereafter become
defined as or included in the definition of "hazardous substances", "hazardous
wastes", "hazardous materials", "extremely hazardous wastes", "restricted
hazardous wastes", "toxic substances", "toxic pollutants", "contaminants",
"pollutants" or words of similar import under any Environmental Law and (c) any
other chemical or other material or substance, exposure to which is now or
hereafter prohibited, limited or regulated under any Environmental Law.

                    "Hedging Agreement" shall mean any Interest Rate Protection
                     -----------------
Agreement, foreign currency exchange agreement, commodity price protection
agreement or other interest or



                               Credit Agreement
                               ----------------
<PAGE>

                                     -10-

currency exchange rate or commodity price hedging arrangement. The term "Hedging
Agreement" shall include all Equity Hedging Arrangements.

                    "Incremental Loans" shall mean the loans provided for in
                     -----------------
Section 2.01(c) hereof, which may be Base Rate Loans and/or Eurodollar Loans.

                    "Incremental Loan Commitment" shall mean, as to each
                     ---------------------------
Incremental Loan Lender of any Series, the obligation of such Lender to make
Incremental Loans of such Series in an amount up to but not exceeding the amount
offered by the Lender and accepted by the Company in accordance with the
provisions of Section 2.01(c) hereof or, in the case of a Person that becomes an
Incremental Loan Lender of such Series pursuant to an assignment permitted under
Section 12.06(b) hereof, as specified in the respective instrument of assignment
pursuant to which such assignment is effected (as the same may be reduced at any
time or from time to time pursuant to an assignment permitted under Section
12.06(b) hereof). The maximum aggregate principal amount of the Incremental Loan
Commitments of all Series shall not exceed $100,000,000.

                    "Incremental Loan Commitment Termination Date" shall mean,
                     --------------------------------------------
with respect to any Series, the date agreed upon at the time Incremental Loan
Commitments of such Series are established pursuant to Section 2.01(c) hereof as
the date on which the Incremental Loan Commitments of such Series are to
terminate.

                    "Incremental Loan Lenders" shall mean, in respect of any
                     ------------------------
Series of Incremental Loans, (a) the Lenders whose offers to make Incremental
Loans of such Series have been accepted by the Company in accordance with the
provisions of Section 2.01(c) hereof and (b) thereafter, the Lenders from time
to time holding Incremental Loans and Incremental Loan Commitments of such
Series after giving effect to any assignments thereof permitted by Section
12.06(b) hereof.

                    "Indebtedness" shall mean, for any Person: (a) obligations
                     ------------
created, issued or incurred by such Person for borrowed money (whether by loan,
the issuance and sale of debt securities or the sale of Property to another
Person subject to an understanding or agreement, contingent or otherwise, to
repurchase such Property from such Person); (b) obligations of such Person to
pay the deferred purchase or acquisition price of Property or services
(including in respect of non-competition agreements), other than trade accounts
payable (other than for borrowed money) arising, and accrued expenses incurred,
in the ordinary course of business so long as such trade accounts payable are
payable within 90 days of the date the respective goods are delivered or the
respective services are rendered; (c) Indebtedness of others secured by a Lien
on the Property of such Person, whether or not the respective indebtedness so
secured has been assumed by such Person; (d) obligations of such Person in
respect of letters of credit or similar instruments issued or accepted by banks
and other financial institutions for account of such Person; (e) Capital Lease
Obligations of such Person; and (f) Indebtedness of others Guaranteed by such
Person.




                               Credit Agreement
                               ----------------
<PAGE>

                                     -11-

                    "Information Memorandum" shall mean the Confidential
                     ----------------------
Information Memorandum dated October 1999 prepared in connection with the
syndication of the Revolving Credit and Term Loan Commitments hereunder.

                    "Intercompany Subordination Agreements" shall mean the ADVO
                     -------------------------------------
Investment Company Subordination Agreement, the MailCoups Subordination
Agreement and the MBV Subordination Agreement.

                    "Interest Coverage Ratio" shall mean, as at any date, the
                     -----------------------
ratio of (a) EBITDA for the period of four consecutive fiscal quarters ending on
or most recently ended prior to such date to (b) Interest Expense for such
period.

                    "Interest Expense" shall mean, for any period, the sum, for
                     ----------------
the Company and its Subsidiaries (determined on a consolidated basis without
duplication in accordance with GAAP), of the following: (a) all interest in
respect of Indebtedness (including, without limitation, the interest component
of any payments in respect of Capital Lease Obligations but excluding any
capitalized financing costs) accrued or capitalized during such period (whether
or not actually paid during such period) plus (b) the net amount payable (or
                                         ----
minus the net amount receivable) under Interest Rate Protection Agreements
- -----
during such period (whether or not actually paid or received during such
period). For purposes hereof, the aggregate amount of upfront or one-time fees
or expenses payable in respect of Interest Rate Protection Agreements shall be
amortized over the life of the respective Interest Rate Protection Agreements in
equal installments, and only the portion thereof so amortized during any period
shall be treated as "Interest Expense" for such period.

                    "Interest Period" shall mean, for any Eurodollar Loan, each
                     ---------------
period commencing on the date such Eurodollar Loan is made or Converted from a
Base Rate Loan or (in the event of a Continuation) the last day of the next
preceding Interest Period for such Loan and (subject to the provisions of
Section 2.01(d) hereof) ending on the numerically corresponding day in the
first, second, third or sixth (or, if agreed to by each Lender that is to
participate in such Loan, ninth) calendar month thereafter, as the Company may
select as provided in Section 4.05 hereof, except that each Interest Period that
commences on the last Business Day of a calendar month (or on any day for which
there is no numerically corresponding day in the appropriate subsequent calendar
month) shall end on the last Business Day of the appropriate subsequent calendar
month. Notwithstanding the foregoing:

                    (i) no Interest Period for any Revolving Credit Loan may
         commence before and end after any Revolving Credit Commitment
         Termination Date;

                    (ii) no Interest Period for any Term Loan may commence
         before and end after any Principal Payment Date unless, after giving
         effect thereto, the aggregate principal amount of the Term Loans having
         Interest Periods that end after such Principal Payment Date shall be
         equal to or less than the aggregate principal amount of the Term Loans




                               Credit Agreement
                               ----------------
<PAGE>

                                     -12-

         scheduled to be outstanding after giving effect to the payments of
         principal required to be made on such Principal Payment Date;

                    (iii) no Interest Period for any Incremental Loan of any
         Series may commence before and end after any Principal Payment Date
         unless, after giving effect thereto, the aggregate principal amount of
         the Incremental Loans of such Series having Interest Periods that end
         after such Principal Payment Date shall be equal to or less than the
         aggregate principal amount of the Incremental Loans of such Series
         scheduled to be outstanding after giving effect to the payments of
         principal required to be made on such Principal Payment Date; and

                    (iv) each Interest Period that would otherwise end on a day
         that is not a Business Day shall end on the next succeeding Business
         Day (or, in the case of an Interest Period for a Eurodollar Loan, if
         such next succeeding Business Day falls in the next succeeding calendar
         month, on the next preceding Business Day); and

                    (v) notwithstanding clauses (i), (ii) and (iii) above, no
         Interest Period shall have a duration of less than one month and, if
         the Interest Period for any Eurodollar Loan would otherwise be a
         shorter period, such Loan shall not be available hereunder for such
         period.

                    "Interest Rate Protection Agreement" shall mean, for any
                     ----------------------------------
Person, an interest rate swap, cap or collar agreement or similar arrangement
between such Person and one or more financial institutions providing for the
transfer or mitigation of interest risks either generally or under specific
contingencies.

                    "Investment" shall mean, for any Person: (a) the acquisition
                     ----------
(whether for cash, Property, services or securities or otherwise) of capital
stock, bonds, notes, debentures, partnership or other ownership interests or
other securities of any other Person or any agreement to make any such
acquisition (including, without limitation, any "short sale" or any sale of any
securities at a time when such securities are not owned by the Person entering
into such sale); (b) the making of any deposit with, or advance, loan or other
extension of credit to, any other Person (including the purchase of Property
from another Person subject to an understanding or agreement, contingent or
otherwise, to resell such Property to such Person), but excluding any such
advance, loan or extension of credit having a term not exceeding 90 days arising
in connection with the sale of inventory or supplies, or the provision of
services, by such Person in the ordinary course of business; (c) the entering
into of any Guarantee of, or other contingent obligation with respect to,
Indebtedness or other liability of any other Person and (without duplication)
any amount committed to be advanced, lent or extended to such Person; or (d) the
entering into of any Hedging Agreement or any "swap agreement" (as defined in
Section 101(53)(b) of the Bankruptcy Code).

                    "Issuing Lender" shall mean Chase, as the issuer of Letters
                     --------------
of Credit under Section 2.03 hereof, together with its successors and assigns in
such capacity.




                               Credit Agreement
                               ----------------
<PAGE>

                                     -13-

                    "Letter of Credit" shall have the meaning assigned to such
                     ----------------
term in Section 2.03 hereof.

                    "Letter of Credit Documents" shall mean, with respect to any
                     --------------------------
Letter of Credit, collectively, any application therefor and any other
agreements, instruments, guarantees or other documents (whether general in
application or applicable only to such Letter of Credit) governing or providing
for (a) the rights and obligations of the parties concerned or at risk with
respect to such Letter of Credit or (b) any collateral security for any of such
obligations, each as the same may be modified and supplemented and in effect
from time to time.

                    "Letter of Credit Interest" shall mean, for each Revolving
                     -------------------------
Credit Lender, such Lender's participation interest (or, in the case of the
Issuing Lender, the Issuing Lender's retained interest) in the Issuing Lender's
liability under Letters of Credit and such Lender's rights and interests in
Reimbursement Obligations and fees, interest and other amounts payable in
connection with Letters of Credit and Reimbursement Obligations.

                    "Letter of Credit Liability" shall mean, without
                     --------------------------
duplication, at any time and in respect of any Letter of Credit, the sum of (a)
the undrawn face amount of such Letter of Credit plus (b) the aggregate unpaid
                                                 ----
principal amount of all Reimbursement Obligations of the Company at such time
due and payable in respect of all drawings made under such Letter of Credit. For
purposes of this Agreement, a Revolving Credit Lender (other than the Issuing
Lender) shall be deemed to hold a Letter of Credit Liability in an amount equal
to its participation interest in the related Letter of Credit under Section 2.03
hereof, and the Issuing Lender shall be deemed to hold a Letter of Credit
Liability in an amount equal to its retained interest in the related Letter of
Credit after giving effect to the acquisition by the Revolving Credit Lenders
other than the Issuing Lender of their participation interests under said
Section 2.03.

                    "Lien" shall mean, with respect to any Property, any
                     ----
mortgage, lien, pledge, charge, security interest or encumbrance of any kind in
respect of such Property. For purposes of this Agreement and the other Loan
Documents, a Person shall be deemed to own subject to a Lien any Property that
it has acquired or holds subject to the interest of a vendor or lessor under any
conditional sale agreement, capital lease or other title retention agreement
(other than an operating lease) relating to such Property.

                    "Loan Documents" shall mean, collectively, this Agreement,
                     --------------
the Letter of Credit Documents, the Security Documents and the Intercompany
Subordination Agreements.

                    "Loans" shall mean, collectively, the Revolving Credit
                     -----
Loans, the Term Loans and the Incremental Loans.

                    "MailCoups. Investment Company Subordination Agreement"
                     -----------------------------------------------------
shall mean the Subordination Agreement between MailCoups., Inc., the Company and
the Administrative Agent




                               Credit Agreement
                               ----------------
<PAGE>

                                     -14-

executed and delivered pursuant to Section 7.01(m) hereof, as the same shall be
modified and supplemented and in effect from time to time, including pursuant to
Section 12.14 hereof.

                    "Majority Lenders" shall mean, at any time, Lenders having
                     ----------------
Loans, Letter of Credit Liabilities and unused Commitments representing at least
a majority of the sum of the total Loans, Letter of Credit Liabilities and
unused Commitments at such time. References herein to the "Majority Revolving
Credit Lenders", "Majority Term Loan Lenders" and "Majority Incremental Loan
Lenders" of any Series, shall refer to the Lenders of such Class holding at
least a majority of the sum of the total Loans, Letter of Credit Liabilities (if
applicable) and unused Commitments of such Class at such time.

                    "Margin Stock" shall mean "margin stock" within the meaning
                     ------------
of Regulations T, U and X.

                    "Material Adverse Effect" shall mean a material adverse
                     -----------------------
effect on (a) the Property, business, operations, financial condition, prospects
or liabilities of the Company and its Subsidiaries taken as a whole, (b) the
ability of any Obligor to perform its obligations under any of the Loan
Documents to which it is a party, (c) the validity or enforceability of any of
the Loan Documents, (d) the rights and remedies of the Lenders and the
Administrative Agent under any of the Loan Documents or (e) the timely payment
of the principal of or interest on the Loans or the Reimbursement Obligations or
other amounts payable in connection therewith.

                    "MBV Subordination Agreement" shall mean the Subordination
                     ---------------------------
Agreement between MBV, Inc., the Company and the Administrative Agent executed
and delivered pursuant to Section 7.01(m) hereof, as the same shall be modified
and supplemented and in effect from time to time, including pursuant to Section
12.14 hereof.

                    "Mortgages" shall mean, collectively, the respective Deeds
                     ---------
of Trust and Mortgages executed and delivered by the Company and their
Subsidiaries pursuant to the Existing Credit Agreement, covering the properties
and leasehold interests of the respective Mortgagors identified therein, in each
case as such Deeds of Trust and Mortgages have been heretofore modified, as such
Deeds of Trust and Mortgages shall be modified pursuant to instruments of
Modification and Confirmation executed and delivered pursuant to Section 7.01(g)
hereof, and as such Deeds of Trust and Mortgages shall be further modified and
supplemented and in effect from time to time and one or more additional
mortgages or deed of trust executed by the Company in favor of the
Administrative Agent (or, in the case of a deed of trust, in favor of a trustee,
for the benefit of the Administrative Agent and the Lenders), covering the
respective leasehold interests of the Company in each of its mail processing
facilities, in each case, as such mortgages and deeds of Trust shall be modified
and supplemented and in effect from time to time. A copy of the Mortgage with
respect to the Windsor, Connecticut property is attached as Exhibit B-1 hereto.





                               Credit Agreement
                               ----------------
<PAGE>

                                     -15-

                    "Multiemployer Plan" shall mean a multiemployer plan defined
                     ------------------
as such in Section 3(37) of ERISA to which contributions have been made by the
Company or any ERISA Affiliate and that is covered by Title IV of ERISA.

                    "Net Available Proceeds" shall mean:
                     ----------------------

                    (i)   in the case of any Disposition, the amount of Net Cash
         Payments received in connection with such Disposition; and

                    (ii)  in the case of any Casualty Event, the aggregate
         amount of proceeds of insurance, condemnation awards and other
         compensation received by the Company and its Subsidiaries in respect of
         such Casualty Event net of (A) reasonable expenses incurred by the
         Company and its Subsidiaries in connection therewith and (B)
         contractually required repayments of Indebtedness to the extent secured
         by a Lien on such Property and any income and transfer taxes payable by
         the Company or any of its Subsidiaries in respect of such Casualty
         Event.

                    "Net Cash Payments" shall mean, with respect to any
                     -----------------
Disposition, the aggregate amount of all cash payments received by the Company
and its Subsidiaries directly or indirectly in connection with such Disposition;
provided that (a) Net Cash Payments shall be net of (i) the amount of any legal,
- --------
title and recording tax expenses, commissions and other fees and expenses paid
by the Company and its Subsidiaries in connection with such Disposition and (ii)
any Federal, state and local income or other taxes estimated to be payable by
the Company and its Subsidiaries as a result of such Disposition (but only to
the extent that such estimated taxes are in fact paid to the relevant Federal,
state or local governmental authority within 120 days of the date of such
Disposition) or, if such taxes are not so paid within such 120 days, only if an
amount equal to such taxes is deposited with the Administrative Agent for credit
to an escrow account to be held in such account and used to pay such taxes when
due, and (b) Net Cash Payments shall be net of any repayments by the Company or
any of its Subsidiaries of Indebtedness to the extent that (i) such Indebtedness
is secured by a Lien on the Property that is the subject of such Disposition and
(ii) the transferee of (or holder of a Lien on) such Property requires that such
Indebtedness be repaid as a condition to the purchase of such Property.

                    "PBGC" shall mean the Pension Benefit Guaranty Corporation
                     ----
or any entity succeeding to any or all of its functions under ERISA.

                    "Permitted Investments" shall mean: (a) direct obligations
                     ---------------------
of the United States of America, or of any agency thereof, or obligations
guaranteed as to principal and interest by the United States of America, or of
any agency thereof, in either case maturing not more than 90 days from the date
of acquisition thereof; (b) certificates of deposit issued by any bank or trust
company organized under the laws of the United States of America or any state
thereof and having capital, surplus and undivided profits of at least
$500,000,000, maturing not more than 90 days from the date of acquisition
thereof; (c) repurchase obligations with respect to obligations of the type (but
not necessarily the maturity) described in clause (a) above issued by any bank
or



                               Credit Agreement
                               ----------------
<PAGE>

                                     -16-

trust company described in clause (b) above and maturing not more than 90 days
from the date of acquisition thereof by such Person; (d) commercial paper rated
A-1 or better or P-1 by Standard & Poor's Ratings Group, a Division of McGraw
Hill, Inc., or Moody's Investors Services, Inc., respectively, maturing not more
than 90 days from the date of acquisition thereof; (e) interests in any money
market mutual fund registered under the Investment Company Act of 1940, as
amended, the portfolio of which is limited to obligations described in the
foregoing clauses (a), (b), (c) and (d), so long as such fund has total assets
of at least $1,000,000,000 and is rated AAAm-G or better or AAA or better by
Standard & Poor's Ratings Group or Moody's Investors Services, Inc.,
respectively; and (f) the Warburg Pincus Cash Reserve Fund, so long as
substantially all of the investments in the portfolio of such Fund consist of
obligations (i) which are of the type referred to in the foregoing clauses (a),
(b), (c) and (d), and (ii) which mature within one year of the date upon which
they are acquired; in each case so long as the same (x) provide for the payment
of principal and interest (and not principal alone or interest alone) and (y)
are not subject to any contingency regarding the payment of principal or
interest.

          "Person" shall mean any individual, corporation, company, voluntary
           ------
association, partnership, limited liability company, joint venture, trust,
unincorporated organization or government (or any agency, instrumentality or
political subdivision thereof).

          "Plan" shall mean an employee benefit or other plan established or
           ----
maintained by the Company or any ERISA Affiliate and that is covered by Title IV
of ERISA, other than a Multiemployer Plan.

          "Post-Default Rate" shall mean a rate per annum equal to 2% plus the
           -----------------                                          ----
Base Rate as in effect from time to time plus the Applicable Margin for Base
                                         ----
Rate Loans for the affected Class, provided that, with respect to principal of a
                                   --------
Eurodollar Loan, the "Post-Default Rate" shall be the greater of (i) 2% plus the
                                                                        ----
interest rate for such Loan as provided in Section 3.02 hereof and (ii) the rate
provided for above in this definition.

          "Prime Rate" shall mean the rate of interest from time to time
           ----------
announced by Chase at the Principal Office as its prime commercial lending rate.

          "Principal Office" shall mean the principal office of Chase, located
           ----------------
on the date hereof at 270 Park Avenue, New York, New York 10017.

          "Principal Payment Dates" shall mean the Quarterly Dates falling in
           -----------------------
December, March, June, and September of each year, commencing with such
Quarterly Date in March, 2002.

          "Property" shall mean any right or interest in or to property of any
           --------
kind whatsoever, whether real, personal or mixed and whether tangible or
intangible.

          "Purchase Price" shall mean, without duplication, with respect to any
           --------------
Qualified Acquisition, an amount equal to the sum of (i) the aggregate
consideration, whether cash,

                               Credit Agreement
                               ----------------
<PAGE>

                                     -17-

Property or securities (including, without limitation, any Indebtedness incurred
pursuant to Section 9.07(g) hereof), paid or delivered by the Company and its
Subsidiaries in connection with such acquisition plus (ii) the aggregate amount
                                                 ----
of Acquired Indebtedness in connection with such Qualified Acquisition.

          "Qualified Acquisition" shall mean any acquisition permitted under
           ---------------------
Section 9.05(d)(iii) hereof.

          "Quarterly Dates" shall mean the Business Day immediately preceding
           ---------------
each Fiscal Date falling in December, March, June and September in each year,
the first of which shall be the first such day after the date hereof.

          "Regulations A, D, T, U and X" shall mean, respectively, Regulations
           ----------------------------
A, D, T, U and X of the Board of Governors of the Federal Reserve System (or any
successor), as the same may be modified and supplemented and in effect from time
to time.

          "Regulatory Change" shall mean, with respect to any Lender, any change
           -----------------
after the date hereof in Federal, state or foreign law or regulations
(including, without limitation, Regulation D) or the adoption or making after
such date of any interpretation, directive or request applying to a class of
banks or other financial institutions including such Lender of or under any
Federal, state or foreign law or regulations (whether or not having the force of
law and whether or not failure to comply therewith would be unlawful) by any
court or governmental or monetary authority charged with the interpretation or
administration thereof.

          "Reimbursement Obligations" shall mean, at any time, the obligations
           -------------------------
of the Company then outstanding, or that may thereafter arise in respect of all
Letters of Credit then outstanding, to reimburse amounts paid by the Issuing
Lender in respect of any drawings under a Letter of Credit.

          "Release" shall mean any release, spill, emission, leaking, pumping,
           -------
injection, deposit, disposal, discharge, dispersal, leaching or migration into
the indoor or outdoor environment, including, without limitation, the movement
of Hazardous Materials through ambient air, soil, surface water, ground water,
wetlands, land or subsurface strata.

          "Reserve Requirement" shall mean, for any Interest Period for any
           -------------------
Eurodollar Loan, the average maximum rate at which reserves (including, without
limitation, any marginal, supplemental or emergency reserves) are required to be
maintained during such Interest Period under Regulation D by member banks of the
Federal Reserve System in New York City with deposits exceeding one billion
Dollars against "Eurocurrency liabilities" (as such term is used in Regulation
D). Without limiting the effect of the foregoing, the Reserve Requirement shall
include any other reserves required to be maintained by such member banks by
reason of any Regulatory Change with respect to (i) any category of liabilities
that includes deposits by reference to which the Eurodollar Base Rate for any
Interest Period for any Eurodollar Loans is

                               Credit Agreement
                               ----------------
<PAGE>

                                     -18-

to be determined as provided in the definition of "Eurodollar Base Rate" in
this Section 1.01 or (ii) any category of extensions of credit or other assets
that includes Eurodollar Loans.

          "Reserved Commitment Amount" shall have the meaning assigned to such
           --------------------------
term in Section 2.01(a) hereof.

          "Revolving Credit Commitment" shall mean, as to each Revolving Credit
           ---------------------------
Lender, the obligation of such Lender to make Revolving Credit Loans, and to
issue or participate in Letters of Credit pursuant to Section 2.03 hereof, in an
aggregate principal or face amount at any one time outstanding up to but not
exceeding the amount set opposite the name of such Lender on Schedule I hereto
under the caption "Revolving Credit Commitment" or, in the case of a Person that
becomes a Revolving Credit Lender pursuant to an assignment permitted under
Section 12.06(b) hereof, as specified in the respective instrument of assignment
pursuant to which such assignment is effected (as the same may be reduced at any
time or from time to time pursuant to Section 2.04 or 2.10 hereof). The original
aggregate principal amount of the Revolving Credit Commitments is $165,000,000
(which, as provided in Section 2.04(d) hereof, may be increased on or before the
Special Increase Date to $178,750,000).

          "Revolving Credit Commitment Percentage" shall mean, with respect to
           --------------------------------------
any Revolving Credit Lender, the ratio of (a) the amount of the Revolving Credit
Commitment of such Lender to (b) the aggregate amount of the Revolving Credit
Commitments of all of the Lenders.

          "Revolving Credit Commitment Termination Date" shall mean December 24,
           --------------------------------------------
2005, provided that if such date is not a Business Day, then the Revolving
      --------
Credit Commitment Termination Date shall be the immediately preceding Business
Day.

          "Revolving Credit Lenders" shall mean (a) on the date hereof, the
           ------------------------
Lenders having Revolving Credit Commitments on the signature pages hereof and
(b) thereafter, the Lenders from time to time holding Revolving Credit Loans and
Revolving Credit Commitments after giving effect to any assignments thereof
permitted by Section 12.06(b) hereof.

          "Revolving Credit Loans" shall mean the loans provided for in Section
           ----------------------
2.01(a) hereof, which may be Base Rate Loans and/or Eurodollar Loans.

          "Security Agreement" shall mean the Security Agreement dated as of
           ------------------
March 4, 1996 between the Obligors and the Administrative Agent, a copy of which
is attached as Exhibit C hereto, as the same shall be modified and supplemented
and in effect from time to time, including pursuant to Section 12.13 hereof.

          "Security Documents" shall mean, collectively, the Security Agreement,
           ------------------
the Mortgages and all Uniform Commercial Code financing statements required by
the Security Agreement or the Mortgages to be filed with respect to the security
interests in personal Property and fixtures created pursuant to the Security
Agreement or the Mortgages.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -19-

          "Series" has the meaning assigned to such term in Section 2.01(c)
           ------
hereof.

          "Specified Default" shall mean, collectively, (i) any Event of Default
           -----------------
under Section 10(a)(i), 10(f) or 10(g) hereof, (ii) any Event of Default under
Section 10(a)(ii) hereof that shall continue for three or more Business Days or
(iii) any Event of Default under Section 10(d)(i) hereof that shall continue for
ten or more days.

          "Special Increase Date" shall mean the earliest of (a) December 30,
           ---------------------
1999, (b) the date upon which the increase of Commitments contemplated by
Section 2.04(d) hereof shall occur and (c) the date upon which the Company
notifies the Administrative Agent that such increase is no longer to occur.

          "Subordinated Indebtedness" shall mean Indebtedness of the Company
           -------------------------
incurred in accordance with Section 9.12(a) hereof.

          "Subsidiary" shall mean, with respect to any Person, any corporation,
           ----------
partnership or other entity of which at least a majority of the securities or
other ownership interests having by the terms thereof ordinary voting power to
elect a majority of the board of directors or other persons performing similar
functions of such corporation, partnership or other entity (irrespective of
whether or not at the time securities or other ownership interests of any other
class or classes of such corporation, partnership or other entity shall have or
might have voting power by reason of the happening of any contingency) is at the
time directly or indirectly owned or controlled by such Person or one or more
Subsidiaries of such Person or by such Person and one or more Subsidiaries of
such Person.

          "Term Loan Commitment" shall mean, for each Term Loan Lender, the
           --------------------
obligation of such Lender to make Term Loans in an amount up to but not
exceeding the amount set opposite the name of such Lender on Schedule I hereto
under the caption "Term Loan Commitment" or, in the case of any Person that
becomes a Term Loan Lender pursuant to an assignment permitted under Section
12.06(b) hereof, as specified in the respective instrument of assignment
pursuant to which such assignment is effected (as the same may be reduced or
increased pursuant to an assignment permitted under Section 12.06(b) hereof).
The original aggregate principal amount of the Term Loan Commitments is
$135,000,000 (which, as provided in Section 2.04(d) hereof, may be increased on
or before the Special Increase Date to $146,250,000).

          "Term Loan Commitment Termination Date" shall mean December 15, 1999.
           -------------------------------------

          "Term Loan Lenders" shall mean (a) on the date hereof, the Lenders
           -----------------
having Term Loan Commitments on the signature pages hereof and (b) thereafter,
the Lenders from time to time holding Term Loans and Term Loan Commitments after
giving effect to any assignments thereof permitted by Section 12.06(b) hereof.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -20-

          "Term Loans" shall mean the loans provided for by Section 2.01(b)
           ----------
hereof, which may be Base Rate Loans and/or Eurodollar Loans.

          "Total Debt Ratio" shall mean, as at any date, the ratio of (a) the
           ----------------
sum, for the Company and its Subsidiaries (determined on a consolidated basis
without duplication in accordance with GAAP), of the aggregate amount of all
Indebtedness (including, without limitation, all Subordinated Indebtedness) as
at such date to (b) EBITDA for the period of four consecutive fiscal quarters
ending on, or most recently ended prior to such date.

          "Type" shall have the meaning assigned to such term in Section 1.03
           ----
hereof.

          "Warburg Pincus" shall mean, collectively: (i) Warburg, Pincus Capital
           --------------
Company, L.P., a Delaware limited partnership, (ii) Warburg, Pincus Capital
Partners, L.P., a Delaware limited partnership, (iii) Warburg, Pincus Investors,
L.P., a Delaware limited partnership, (iv) Warburg, Pincus & Co., L.L.C., a New
York limited liability company, (v) Warburg Pincus Ventures, L.P., a Delaware
limited partnership or (vi) any other venture banking fund in which Warburg,
Pincus & Co., L.L.C. is the controlling general partner or controlling member.

          "Warburg Affiliate" shall mean any Subsidiary of any of the entities
           -----------------
listed in clauses (i) through (v), inclusive, of the definition of "Warburg
Pincus" in this Section 1.01.

          "Wholly Owned Subsidiary" shall mean, with respect to any Person, any
           -----------------------
corporation, partnership or other entity of which all of the equity securities
or other ownership interests (other than, in the case of a corporation,
directors' qualifying shares) are directly or indirectly owned or controlled by
such Person or one or more Wholly Owned Subsidiaries of such Person or by such
Person and one or more Wholly Owned Subsidiaries of such Person.

          "Working Capital" shall mean, as at such date, the sum, for the
           ---------------
Company and its Subsidiaries (determined on a consolidated basis without
duplication in accordance with GAAP), of the following: (a) current assets
(excluding cash and cash equivalents) as at such date minus (b) current
liabilities (excluding the current portion of any installments of principal
payable hereunder) as at such date.

          1.02  Accounting Terms and Determinations.
                -----------------------------------

          (a) Accounting Terms. Except as otherwise expressly provided herein,
              ----------------
all accounting terms used herein shall be interpreted, and all financial
statements and certificates and reports as to financial matters required to be
delivered to the Lenders hereunder shall (unless otherwise disclosed to the
Lenders in writing at the time of delivery thereof in the manner described in
Section 1.02(b) hereof) be prepared, in accordance with generally accepted
accounting principles applied on a basis consistent with those used in the
preparation of the latest financial statements furnished to the Lenders
hereunder (which, prior to the delivery of the first

                               Credit Agreement
                               ----------------
<PAGE>

                                     -21-

financial statements under Section 9.01 hereof, shall mean the audited financial
statements as at September 26, 1998 referred to in Section 8.02 hereof). All
calculations made for the purposes of determining compliance with this Agreement
shall (except as otherwise expressly provided herein) be made by application of
generally accepted accounting principles applied on a basis consistent with
those used in the preparation of the latest annual or quarterly financial
statements furnished to the Lenders pursuant to Section 9.01 hereof (or, prior
to the delivery of the first financial statements under Section 9.01 hereof,
used in the preparation of the audited financial statements as at September 26,
1998 referred to in Section 8.02 hereof) unless

          (i)  the Company shall have objected to determining such compliance on
     such basis at the time of delivery of such financial statements or

          (ii) the Majority Lenders shall so object in writing within 30
     days after delivery of such financial statements,

in either of which events such calculations shall be made on a basis consistent
with those used in the preparation of the latest financial statements as to
which such objection shall not have been made (which, if objection is made in
respect of the first financial statements delivered under Section 9.01 hereof,
shall mean the audited financial statements referred to in Section 8.02 hereof).

          (b)  Notice of Variations of Principles. The Company shall deliver to
               ----------------------------------
the Lenders at the same time as the delivery of any annual or quarterly
financial statement under Section 9.01 hereof (i) a description in reasonable
detail of any material variation between the application of accounting
principles employed in the preparation of such statement and the application of
accounting principles employed in the preparation of the next preceding annual
or quarterly financial statements as to which no objection has been made in
accordance with the last sentence of Section 1.02(a) hereof and (ii) reasonable
estimates of the difference between such statements arising as a consequence
thereof.

          (c)  No Changes in Fiscal Periods. To enable the ready and consistent
               ----------------------------
determination of compliance with the covenants set forth in Section 9 hereof,
the Company will not change (i) the last day of its fiscal year from the
Saturday falling on, or immediately preceding, September 30 of each year, or
(ii) the last days of the first three fiscal quarters in each of its fiscal
years from the Saturday falling on, or immediately preceding, December 30, March
31 and June 30 of each year, respectively.

          1.03 Classes and Types of Loans. Loans hereunder are distinguished by
               --------------------------
"Class" and by "Type". The "Class" of a Loan (or of a Commitment to make a Loan)
refers to whether such Loan is a Revolving Credit Loan, a Term Loan or an
Incremental Loan, each of which constitutes a Class. The "Type" of a Loan refers
to whether such Loan is a Base Rate Loan or a Eurodollar Loan, each of which
constitutes a Type. Loans may be identified by both Class and Type. The
Incremental Loans and Incremental Loan Commitments of each Series shall be
deemed to be a separate Class of Loans and Commitments.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -22-

          Section 2.  Commitments, Loans and Prepayments.
                      ----------------------------------

          2.01 Loans.
               -----

          (a)  Revolving Credit Loans. Each Revolving Credit Lender severally
               ----------------------
agrees, on the terms and conditions of this Agreement, to make loans to the
Company in Dollars during the period from and including the Effective Date to
but not including the Revolving Credit Commitment Termination Date in an
aggregate principal amount at any one time outstanding up to but not exceeding
the amount of the Revolving Credit Commitment of such Lender as in effect from
time to time (such Loans being herein called "Revolving Credit Loans"), provided
                                              ----------------------    --------
that in no event shall the aggregate principal amount of all Revolving Credit
Loans, together with the aggregate amount of all Letter of Credit Liabilities,
exceed the aggregate amount of the Revolving Credit Commitments as in effect
from time to time. Subject to the terms and conditions of this Agreement, during
such period the Company may borrow, repay and reborrow the amount of the
Revolving Credit Commitments by means of Base Rate Loans and Eurodollar Loans
and may Convert Revolving Credit Loans of one Type into Revolving Credit Loans
of another Type (as provided in Section 2.09 hereof) or Continue Revolving
Credit Loans of one Type as Revolving Credit Loans of the same Type (as provided
in Section 2.09 hereof). Anything herein to the contrary notwithstanding,
Revolving Credit Loans shall not be available hereunder until such time as the
Term Loan Commitments have been fully utilized in full.

          Proceeds of Revolving Credit Loans shall be available for any
use permitted under Section 9.15 hereof, provided that, in the event that, as
                                         --------
contemplated by Section 2.10(b) hereof, the Company shall prepay Revolving
Credit Loans from the proceeds of a Disposition hereunder, then an amount of
Revolving Credit Commitments equal to the amount of such prepayment (herein the
"Reserved Commitment Amount") shall be reserved and shall not be available for
 --------------------------
borrowings hereunder except and to the extent that the proceeds of such
borrowings are to be applied to make Capital Expenditures or a Qualified
Acquisition or to make prepayments of Loans under Section 2.10(c) hereof. The
Company agrees, upon the occasion of any borrowing of Revolving Credit Loans
hereunder that is to constitute a utilization of any Reserved Commitment Amount,
to advise the Administrative Agent in writing of such fact at the time of such
borrowing, identifying the amount of such borrowing that is to constitute such
utilization, the Capital Expenditures or Qualified Acquisition in respect of
which the proceeds of such borrowing are to be applied and the reduced Reserved
Commitment Amount to be in effect after giving effect to such borrowing.

          (b)  Term Loans. Each Term Loan Lender severally agrees, on the terms
               ----------
and conditions of this Agreement, to make a term loan to the Company in Dollars
on the Effective Date (provided that the same shall occur no later than the Term
                       --------
Loan Commitment Termination Date) in an aggregate principal amount up to but not
exceeding the amount of the Term Loan Commitment of such Lender. Thereafter the
Company may Convert Term Loans of one Type

                               Credit Agreement
                               ----------------
<PAGE>

                                     -23-

into Term Loans of another Type (as provided in Section 2.09 hereof) or Continue
Term Loans of one Type as Term Loans of the same Type (as provided in Section
2.09 hereof).

          Proceeds of Term Loans shall be available for any use permitted under
Section 9.15 hereof.

          (c)   Incremental Loans. In addition to the Revolving Credit Loans and
                -----------------
Term Loans pursuant to paragraphs (a) and (b) above, at any time and from time
to time prior to December 28, 2002, the Company may request that one or more
Persons (which may include the Lenders) offer to enter into commitments to make
additional term loans ("Incremental Loans") under this paragraph (c), it being
                        -----------------
understood that if such offer is to be made by any Person that is not already a
Lender hereunder, the Administrative Agent shall have consented to such Person
being a Lender hereunder to the extent such consent would be required pursuant
to Section 12.06(b) hereof in the event of an assignment to such Person. In the
event that one or more of such Persons offer, in their sole discretion, to enter
into such commitments, and such Persons and the Company agree as to the amount
of such commitments that shall be allocated to the respective Persons making
such offers and the fees (if any) to be payable by the Company in connection
therewith and the amortization and maturity date to be applicable thereto, the
Company, such Persons and the Administrative Agent shall execute and deliver an
appropriate Amendment to this Agreement reflecting such agreement, and such
Persons shall become obligated to make Incremental Loans, as applicable, under
this Agreement in an amount equal to the amount of their respective Incremental
Loan Commitments as specified in such Amendment. The Incremental Loans to be
made pursuant to any such agreement between the Company and one or more Persons
in response to any such request by the Company shall be deemed to be a separate
"Series" of Incremental Loans for all purposes of this Agreement.
 ------

          Anything herein to the contrary notwithstanding, the following
additional provisions shall be applicable to the Incremental Loan Commitments,
and Incremental Loans, of any Series:

          (i)   the minimum aggregate principal amount of Incremental Loan
     Commitments entered into pursuant to any such request (and, accordingly,
     the minimum aggregate principal amount of any Series of Incremental Loans)
     shall be $25,000,000 and the maximum aggregate principal amount of the
     Incremental Loans of all Series shall not exceed $100,000,000;

          (ii)  the scheduled payment dates for any principal of the
     Incremental Loans of any Series shall be on Principal Payment Dates;

          (iii) the Average Life to Maturity of the Incremental Loans of any
     Series shall be greater than or equal to the Average Life to Maturity
     (determined on a combined basis) of

                               Credit Agreement
                               ----------------
<PAGE>

                                     -24-

     the Term Loans (except that Incremental Loans shall be entitled to
     participate, to the extent provided in Section 2.10 hereof, in mandatory
     prepayments hereunder);

          (iv)  the final maturity date of the Incremental Loans of any Series
     shall not be earlier than the final Principal Payment Date for the Term
     Loans; and

          (v)   as a condition precedent to the establishment of the Incremental
     Loan Commitments for any Series, the Company shall provide to the Lenders a
     certificate of the Chief Financial Officer, in the form of the certificate
     referred to in the last paragraph of Section 9.01, to the effect that at
     the time of such establishment, and assuming full drawdown of such Series
     of Incremental Loans and the application of the proceeds thereof, no
     Default exists or shall occur and the Company shall be in pro forma
     compliance with its covenants in this Agreement (the determination of such
     pro forma compliance to be calculated on a pro forma basis, as at the end
     of the fiscal quarter most recently ended prior to the date of such
     establishment for which financial statements of the Company and its
     Subsidiaries are available, under the assumption that such drawdown shall
     have occurred, and any use of the proceeds thereof shall have taken place,
     at the beginning of the applicable period, and under the assumption that
     interest for such period had been equal to the actual weighted average
     interest rate in effect for the Loans hereunder on the date of such
     acquisition).

          Following execution and delivery by the Company, one or more
Lenders and the Administrative Agent as provided above of an Amendment to this
Agreement with respect to the Incremental Loans of any Series then, subject to
the terms and conditions set forth herein, each Incremental Loan Lender of such
Series severally agrees to make Incremental Loans of such Series to the Company
in Dollars during the availability period for such Loans set forth in such
Amendment, in a principal amount up to but not exceeding the Incremental Loan
Commitment of such Series of such Lender.

          Proceeds of Incremental Loans shall be available for any use
permitted under Section 9.15 hereof.

          (d)  Limit on Eurodollar Loans. Notwithstanding the foregoing, no more
               -------------------------
than ten separate Interest Periods in respect of Eurodollar Loans of all Classes
from each Lender may be outstanding at any one time.

          (e)  Treatment of Loans Outstanding under Existing Credit Agreement.
               --------------------------------------------------------------
In the event that any loans under the Existing Credit Agreement shall remain
outstanding on the Effective Date, then on the Effective Date, the Company shall
prepay such loans in full from the proceeds of Revolving Credit Loans and Term
Loans hereunder, and the Company shall pay to each Lender party to the Existing
Credit Agreement, all amounts that shall be owing to such Lender under Section
5.05 of the Existing Credit Agreement as a result of such prepayment.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -25-

          2.02  Borrowings. The Company shall give the Administrative Agent
                ----------
notice of each borrowing hereunder as provided in Section 4.05 hereof. Not later
than 1:00 p.m. New York time on the date specified for each borrowing hereunder,
each Lender shall make available the amount of the Loan or Loans to be made by
it on such date to the Administrative Agent, at an account specified by the
Administrative Agent and maintained at the Principal Office, in immediately
available funds, for account of the Company. The amount so received by the
Administrative Agent shall, subject to the terms and conditions of this
Agreement, be made available to the Company by depositing the same, in
immediately available funds, in an account of the Company designated by the
Company and maintained with Chase at the Principal Office.

          2.03  Letters of Credit. Subject to the terms and conditions of this
                -----------------
Agreement, the Revolving Credit Commitments may be utilized, upon the request of
the Company, in addition to the Revolving Credit Loans provided for by Section
2.01(a) hereof, by the issuance by the Issuing Lender of letters of credit
(collectively, "Letters of Credit") for account of the Company or any of its
                -----------------
Subsidiaries (as specified by the Company), provided that in no event shall (i)
                                            --------
the aggregate amount of all Letter of Credit Liabilities, together with the
aggregate principal amount of the Revolving Credit Loans, exceed the aggregate
amount of the Revolving Credit Commitments as in effect from time to time, (ii)
the outstanding aggregate amount of all Letter of Credit Liabilities exceed
$10,000,000 and (iii) the expiration date (without giving effect to any
extension thereof by reason of an interruption of business) of any Letter of
Credit extend beyond the earlier of the Revolving Credit Commitment Termination
Date and the date eighteen months following the issuance of such Letter of
Credit (provided that any such Letter of Credit may provide for automatic
extensions thereof to a date not later than twelve months beyond the current
expiration date, so long as such extended expiration date is not later than
eighteen months after the date upon which such automatic extension may no longer
be canceled). The following additional provisions shall apply to Letters of
Credit:

          (a)   Requests for Issuance. The Company shall give the Administrative
                ---------------------
     Agent at least three Business Days' irrevocable prior notice (effective
     upon receipt) specifying the Business Day (which shall be no later than 30
     days preceding the Revolving Credit Commitment Termination Date) each
     Letter of Credit is to be issued and the account party or parties therefor
     and describing in reasonable detail the proposed terms of such Letter of
     Credit (including the beneficiary thereof) and the nature of the
     transactions or obligations proposed to be supported thereby (including
     whether such Letter of Credit is to be a commercial letter of credit or a
     standby letter of credit). Upon receipt of any such notice, the
     Administrative Agent shall advise each Lender of the contents thereof.

         (b)    Letters of Credit Utilize Revolving Credit Commitments. On each
                ------------------------------------------------------
     day during the period commencing with the issuance by the Issuing Lender of
     any Letter of Credit and until such Letter of Credit shall have expired or
     been terminated, the Revolving Credit Commitment of each Revolving Credit
     Lender shall be deemed to be utilized for all purposes of this Agreement in
     an amount equal to such Lender's Revolving Credit Commitment Percentage of
     the then undrawn face amount of such Letter of Credit. Each Revolving
     Credit Lender (other than the Issuing Lender) agrees that, upon the
     issuance of

                               Credit Agreement
                               ----------------
<PAGE>

                                     -26-

     any Letter of Credit hereunder, it shall automatically acquire a
     participation in the Issuing Lender's liability under such Letter of Credit
     in an amount equal to such Lender's Revolving Credit Commitment Percentage
     of such liability, and each Revolving Credit Lender (other than the Issuing
     Lender) thereby shall absolutely, unconditionally and irrevocably assume,
     as primary obligor and not as surety, and shall be unconditionally
     obligated to the Issuing Lender to pay and discharge when due, its
     Revolving Credit Commitment Percentage of the Issuing Lender's liability
     under such Letter of Credit.

          (c)  Reimbursement by Company upon Drawings. Upon receipt from the
               --------------------------------------
     beneficiary of any Letter of Credit of any demand for payment under such
     Letter of Credit, the Issuing Lender shall promptly notify the Company
     (through the Administrative Agent) of the amount to be paid by the Issuing
     Lender as a result of such demand and the date on which payment is to be
     made by the Issuing Lender to such beneficiary in respect of such demand.
     Notwithstanding the identity of the account party of any Letter of Credit,
     the Company hereby unconditionally agrees to pay and reimburse the
     Administrative Agent for account of the Issuing Lender for the amount of
     each demand for payment under such Letter of Credit that is in substantial
     compliance with the provisions of such Letter of Credit at or prior to the
     date on which payment is to be made by the Issuing Lender to the
     beneficiary thereunder, without presentment, demand, protest or other
     formalities of any kind.

          (d)  Borrowings to Effect Reimbursement. Forthwith upon its receipt of
               ----------------------------------
     a notice referred to in paragraph (c) of this Section 2.03, the Company
     shall advise the Administrative Agent whether or not the Company intends to
     borrow hereunder to finance its obligation to reimburse the Issuing Lender
     for the amount of the related demand for payment, provided that, unless the
                                                       --------
     Company shall otherwise notify the Administrative Agent within one Business
     Day of its receipt of such notice, the Company shall be deemed to have
     requested a borrowing hereunder in the lowest amount permitted under
     Section 4.04 hereof which would enable the Company to fulfill its payment
     obligation in respect of such demand for payment. The proceeds of such
     borrowing will be applied automatically to the payment of the Reimbursement
     Obligation arising in respect of such demand for payment, with any
     remaining portion of such borrowing in excess of the amount of such
     Reimbursement Obligation being made available to the Company as provided in
     Section 2.02 hereof.

          (e)  Obligation of Lenders to Acquire Participations. Each Revolving
               -----------------------------------------------
     Credit Lender (other than the Issuing Lender) shall pay to the
     Administrative Agent for account of the Issuing Lender at the Principal
     Office in Dollars and in immediately available funds, the amount of such
     Lender's Revolving Credit Commitment Percentage of any payment under a
     Letter of Credit upon notice by the Issuing Lender (through the
     Administrative Agent) to such Revolving Credit Lender requesting such
     payment and specifying such amount. Each such Revolving Credit Lender's
     obligation to make such payment to the Administrative Agent for account of
     the Issuing Lender under this paragraph (e), and the Issuing Lender's right
     to receive the same, shall be absolute and

                               Credit Agreement
                               ----------------
<PAGE>

                                     -27-

     unconditional and shall not be affected by any circumstance whatsoever,
     including, without limitation, the failure of any other Revolving Credit
     Lender to make its payment under this paragraph (e), the financial
     condition of the Company (or any other account party), the existence of any
     Default or the termination of the Commitments. Each such payment to the
     Issuing Lender shall be made without any offset, abatement, withholding or
     reduction whatsoever. If any Revolving Credit Lender shall default in its
     obligation to make any such payment to the Administrative Agent for account
     of the Issuing Lender, for so long as such default shall continue the
     Administrative Agent may at the request of the Issuing Lender withhold from
     any payments received by the Administrative Agent under this Agreement for
     account of such Revolving Credit Lender the amount so in default and, to
     the extent so withheld, pay the same to the Issuing Lender in satisfaction
     of such defaulted obligation.

          (f)  Acquisition of Participations. Upon the making of each payment by
               -----------------------------
     a Revolving Credit Lender to the Issuing Lender pursuant to paragraph (e)
     above in respect of any Letter of Credit, such Lender shall, automatically
     and without any further action on the part of the Administrative Agent, the
     Issuing Lender or such Lender, acquire (i) a participation in an amount
     equal to such payment in the Reimbursement Obligation owing to the Issuing
     Lender by the Company hereunder and under the Letter of Credit Documents
     relating to such Letter of Credit and (ii) a participation in a percentage
     equal to such Lender's Revolving Credit Commitment Percentage in any
     interest or other amounts payable by the Company hereunder and under such
     Letter of Credit Documents in respect of such Reimbursement Obligation
     (other than the commissions, charges, costs and expenses payable to the
     Issuing Lender pursuant to paragraph (g) of this Section 2.03). Upon
     receipt by the Issuing Lender from or for account of the Company of any
     payment in respect of any Reimbursement Obligation or any such interest or
     other amount (including by way of setoff or application of proceeds of any
     collateral security) the Issuing Lender shall promptly pay to the
     Administrative Agent for account of each Revolving Credit Lender entitled
     thereto, such Revolving Credit Lender's Revolving Credit Commitment
     Percentage of such payment, each such payment by the Issuing Lender to be
     made in the same money and funds in which received by the Issuing Lender.
     In the event any payment received by the Issuing Lender and so paid to the
     Revolving Credit Lenders hereunder is rescinded or must otherwise be
     returned by the Issuing Lender, each Revolving Credit Lender shall, upon
     the request of the Issuing Lender (through the Administrative Agent), repay
     to the Issuing Lender (through the Administrative Agent) the amount of such
     payment paid to such Lender, with interest at the rate specified in
     paragraph (j) of this Section 2.03.

          (g)  Fees. The Company shall pay to the Administrative Agent for
               ----
     account of each Revolving Credit Lender (ratably in accordance with their
     respective Commitment Percentages) a letter of credit fee in respect of
     each Letter of Credit at a rate per annum equal to the Applicable Margin
     for Revolving Credit Loans that are Eurodollar Loans, in respect of the
     daily average undrawn face amount of such Letter of Credit for the period
     from and including the date of issuance of such Letter of Credit (i) in the
     case of a Letter

                               Credit Agreement
                               ----------------
<PAGE>

                                     -28-

     of Credit that expires in accordance with its terms, to and including such
     expiration date and (ii) in the case of a Letter of Credit that is drawn in
     full or is otherwise terminated other than on the stated expiration date of
     such Letter of Credit, to but excluding the date such Letter of Credit is
     drawn in full or is terminated (such fee to be non-refundable, to be paid
     in arrears on each Quarterly Date and on the Revolving Credit Commitment
     Termination Date and to be calculated for any day after giving effect to
     any payments made under such Letter of Credit on such day). In addition,
     the Company shall pay to the Administrative Agent for account of the
     Issuing Lender a fronting fee in respect of each Letter of Credit in an
     amount equal to 1/8 of 1% per annum of the daily average undrawn face
     amount of such Letter of Credit for the period from and including the date
     of issuance of such Letter of Credit (i) in the case of a Letter of Credit
     that expires in accordance with its terms, to and including such expiration
     date and (ii) in the case of a Letter of Credit that is drawn in full or is
     otherwise terminated other than on the stated expiration date of such
     Letter of Credit, to but excluding the date such Letter of Credit is drawn
     in full or is terminated (such fee to be non-refundable, to be paid in
     arrears on each Quarterly Date and on the Revolving Credit Commitment
     Termination Date and to be calculated for any day after giving effect to
     any payments made under such Letter of Credit on such day) plus all
     commissions, charges, costs and expenses in the amounts customarily charged
     by the Issuing Lender from time to time in like circumstances with respect
     to the issuance of each Letter of Credit and drawings and other
     transactions relating thereto.

         (h)  Information. Upon the request of any Revolving Credit Lender from
              -----------
     time to time, the Issuing Lender shall deliver any other information
     reasonably requested by such Lender with respect to each Letter of Credit
     then outstanding.

         (i)  Conditions to Issuance. The issuance by the Issuing Lender of each
              ----------------------
     Letter of Credit shall, in addition to the conditions precedent set forth
     in Section 7 hereof, be subject to the conditions precedent that (i) such
     Letter of Credit shall be in such form, contain such terms and support such
     transactions as shall be satisfactory to the Issuing Lender consistent with
     its then current practices and procedures with respect to letters of credit
     of the same type and (ii) the Company shall have executed and delivered
     such applications, agreements and other instruments relating to such Letter
     of Credit as the Issuing Lender shall have reasonably requested consistent
     with its then current practices and procedures with respect to letters of
     credit of the same type, provided that in the event of any conflict between
                              --------
     any such application, agreement or other instrument and the provisions of
     this Agreement or any Security Document, the provisions of this Agreement
     and the Security Documents shall control.

         (j)  Failure to Pay by Lenders. To the extent that any Lender shall
              -------------------------
     fail to pay any amount required to be paid pursuant to paragraph (e) or (f)
     of this Section 2.03 on the due date therefor, such Lender shall pay
     interest to the Issuing Lender (through the Administrative Agent) on such
     amount from and including such due date to but excluding the date such
     payment is made at a rate per annum equal to the Federal Funds Rate,

                               Credit Agreement
                               ----------------
<PAGE>

                                     -29-

     provided that if such Lender shall fail to make such payment to the Issuing
     --------
     Lender within three Business Days of such due date, then, retroactively to
     the due date, such Lender shall be obligated to pay interest on such amount
     at the Post-Default Rate.

          (k)  Modifications to Letters of Credit. The issuance by the Issuing
               ----------------------------------
     Lender of any modification or supplement to any Letter of Credit hereunder
     shall be subject to the same conditions applicable under this Section 2.03
     to the issuance of new Letters of Credit, and no such modification or
     supplement shall be issued hereunder unless either (i) the respective
     Letter of Credit affected thereby would have complied with such conditions
     had it originally been issued hereunder in such modified or supplemented
     form or (ii) each Revolving Credit Lender shall have consented thereto.

          (l)  Letters of Credit Under Existing Credit Agreement. On the
               -------------------------------------------------
     Effective Date, any "Letters of Credit" outstanding under the Existing
     Credit Agreements for account of the Company shall automatically, and
     without any action on the part of any Person, become Letters of Credit
     hereunder.

The Company hereby indemnifies and holds harmless each Revolving Credit Lender
and the Administrative Agent from and against any and all claims and damages,
losses, liabilities, costs or expenses that such Lender or the Administrative
Agent may incur (or that may be claimed against such Lender or the
Administrative Agent by any Person whatsoever) by reason of or in connection
with the execution and delivery or transfer of or payment or refusal to pay by
the Issuing Lender under any Letter of Credit; provided that the Company shall
                                               --------
not be required to indemnify any Lender or the Administrative Agent for any
claims, damages, losses, liabilities, costs or expenses to the extent, but only
to the extent, caused by (x) the willful misconduct or gross negligence of the
Issuing Lender in determining whether a request presented under any Letter of
Credit complied with the terms of such Letter of Credit or (y) in the case of
the Issuing Lender, such Lender's failure to pay under any Letter of Credit
after the presentation to it of a request strictly complying with the terms and
conditions of such Letter of Credit. Nothing in this Section 2.03 is intended to
limit the other obligations of the Company, any Lender or the Administrative
Agent under this Agreement.

          2.04 Changes of Commitments.
               ----------------------

          (a) Scheduled Termination of Commitments. The aggregate amount
              ------------------------------------
of the Revolving Credit Commitments shall be automatically reduced to zero on
the Revolving Credit Commitment Termination Date. Any portion of the Term Loan
Commitments not used on the Effective Date shall be automatically terminated.
The Incremental Loan Commitments of any Series shall terminate on the earlier of
(i) the date agreed upon at the time Incremental Loan Commitments of such Series
are established pursuant to Section 2.01(c) hereof as the date on which the
Incremental Loan Commitments of such Series are to terminate and (ii) the date
upon which Incremental Loans of such Series in an aggregate amount equal to the
aggregate amount of the Incremental Loan Commitments of such Series shall have
been borrowed hereunder.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -30-

          (b)  Voluntary Termination of Commitments. The Company shall
               ------------------------------------
have the right at any time or from time to time (i) so long as no Revolving
Credit Loans or Letter of Credit Liabilities are outstanding, to terminate the
Revolving Credit Commitments, (ii) to reduce the aggregate unutilized amount of
the Revolving Credit Commitments (for which purpose use of the Revolving Credit
Commitments shall be deemed to include the aggregate amount of Letter of Credit
Liabilities), and (iii) to terminate the Term Loan Commitments; provided that
                                                                --------
(x) the Company shall give notice of each such termination or reduction as
provided in Section 4.05 hereof and (y) each partial reduction of either the
Revolving Credit Commitments or the Term Loan Commitments shall be in an
aggregate amount at least equal to $5,000,000 (or a larger multiple of
$1,000,000).

          (c)  Effect of Termination or Reduction. The Commitments once
               ----------------------------------
terminated or reduced may not be reinstated.

          (d)  Special Increase Date. Anything herein to the contrary
               ---------------------
notwithstanding, the Company shall have the right at any time on or before the
Special Increase Date, pursuant to a supplement to this Agreement executed
between the Company, each of the Subsidiary Guarantors, the New Lender
hereinafter referred to and the Administrative Agent, to increase the
Commitments hereunder ratably (up to an aggregate amount, as to both Commitments
not exceeding $325,000,000) by adding a new bank or other financial institution
as a "Lender" hereunder (which Lender shall be satisfactory to the
Administrative Agent and the Issuing Lender, and shall herein be called the "New
                                                                             ---
Lender") with a Revolving Credit Commitment and Term Loan Commitment in amounts
- ------
equal to the amounts set forth in such supplement. On the date upon which such
increase is to become effective (which shall not be later than the Special
Increase Date) and notwithstanding the provisions of Section 4.02 hereof, the
Company shall borrow from the New Lender (and the New Lender shall make Loans to
the Company) in such amounts, and shall apply the proceeds to the prepayment of
Loans held by the other Lenders hereunder, and the Lenders, the Issuing Bank and
the Administrative Agent shall make such other adjustments among themselves, in
each case as shall be necessary so that after giving effect to such Loans and
other adjustments, the Loans of each of the Lenders (including the New Lender)
hereunder are held ratably by all of the Lenders in accordance with their
respective Commitments (assuming, in the case of the Term Loans, that the Term
Lenders each held Commitments in an amount equal to their Term Loans).

          Each of the Loans to be made by the New Lender on the effective date
of such increase shall, in the event such Loans are to be Eurodollar Loans, be
for Interest Periods corresponding to the remaining portions of any Interest
Periods on the related Loans held by the other Lenders. In connection with the
foregoing, the Company agrees to pay any amounts owing to the Lenders under
Section 5.05 hereof on the effective date of such increase as a result of any
prepayment of Loans of the Lenders from the proceeds of such Loans made by the
New Lender.

          2.05 Commitment Fee. The Company shall pay to the Administrative Agent
               --------------
for account of each Lender a commitment fee on the daily average unutilized
amount of such Lender's Revolving Credit Commitment (for which purpose (i) the
aggregate amount of any

                               Credit Agreement
                               ----------------
<PAGE>

                                     -31-

Letter of Credit Liabilities shall be deemed to be a pro rata (based on the
Revolving Credit Commitments) use of each Lender's Revolving Credit Commitment
and (ii) any Reserved Commitment Amount shall be deemed to be unused), for the
period from and including the date hereof to but not including the earlier of
the date such Revolving Credit Commitment is terminated and the Revolving Credit
Commitment Termination Date, at a rate per annum equal to the relevant
Applicable Margin. Accrued commitment fee shall be payable on the Effective
Date, on each Quarterly Date and on the earlier of the date the relevant
Commitments are terminated and the Revolving Credit Commitment Termination Date
or the Term Loan Commitment Termination Date, as the case may be.

          2.06  Lending Offices. The Loans of each Type made by each Lender
                ---------------
shall be made and maintained at such Lender's Applicable Lending Office for
Loans of such Type.

          2.07  Several Obligations; Remedies Independent. The failure of
                -----------------------------------------
any Lender to make any Loan to be made by it on the date specified therefor
shall not relieve any other Lender of its obligation to make its Loan on such
date, but neither any Lender nor the Administrative Agent shall be responsible
for the failure of any other Lender to make a Loan to be made by such other
Lender, and (except as otherwise provided in Section 4.06 hereof) no Lender
shall have any obligation to the Administrative Agent or any other Lender for
the failure by such Lender to make any Loan required to be made by such Lender.
The amounts payable by the Company at any time hereunder to each Lender shall be
a separate and independent debt and each Lender shall be entitled to protect and
enforce its rights arising out of this Agreement, and it shall not be necessary
for any other Lender or the Administrative Agent to consent to, or be joined as
an additional party in, any proceedings for such purposes.

          2.08  Records; Promissory Notes.
                -------------------------

          (a) Maintenance of Records by Lenders. Each Lender shall
              ---------------------------------
maintain in accordance with its usual practice records evidencing the
indebtedness of the Company to such Lender resulting from each Loan made by such
Lender, including the amounts of principal and interest payable and paid to such
Lender from time to time hereunder.

          (b) Maintenance of Records by the Administrative Agent. The
              --------------------------------------------------
Administrative Agent shall maintain records in which it shall record (i) the
amount of each Loan made hereunder, the Class and Type thereof and the Interest
Period applicable thereto, (ii) the amount of any principal or interest due and
payable or to become due and payable from the Company to each Lender hereunder
and (iii) the amount of any sum received by the Administrative Agent hereunder
for account of the Lenders and each Lender's share thereof.

          (c) Effect of Entries. The entries made in the records maintained
              -----------------
pursuant to paragraph (a) or (b) of this Section 2.08 shall be prima facie
                                                               ----- -----
evidence of the existence and amounts of the obligations recorded therein;
provided that the failure of any Lender or the Administrative Agent to maintain
- --------
such records or any error therein shall not in any manner affect


                               Credit Agreement
                               ----------------

<PAGE>

                                     -32-

the obligation of the Company to repay the Loans in accordance with the terms of
this Agreement.

          (d) Promissory Notes. Any Lender may request that Loans of any Class
              ----------------
made by it be evidenced by a promissory note. In such event, the Company shall
prepare, execute and deliver to such Lender a promissory note payable to the
order of such Lender (or, if requested by such Lender, to such Lender and its
registered assigns) and in a form approved by the Administrative Agent.
Thereafter, the Loans evidenced by such promissory note and interest thereon
shall at all times (including after assignment pursuant to Section 12.06 hereof)
be represented by one or more promissory notes in such form payable to the order
of the payee named therein (or, if such promissory note is a registered note, to
such payee and its registered assigns).

          2.09 Optional Prepayments and Conversions or Continuations of Loans
               --------------------------------------------------------------
Subject to Section 4.04 hereof, the Company shall have the right to prepay
Loans, to Convert Loans of one Type into Loans of another Type or to Continue
Eurodollar Loans from one Interest Period to another Interest Period, at any
time or from time to time, provided that: (a) the Company shall give the
                           --------
Administrative Agent notice of each such prepayment, Conversion or Continuation
as provided in Section 4.05 hereof (and, upon the date specified in any such
notice of prepayment, the amount to be prepaid shall become due and payable
hereunder); (b) upon any prepayment or Conversion of Eurodollar Loans other than
on the last day of an Interest Period for such Loans, the Company shall pay any
amounts owing under Section 5.05 hereof as a result of such prepayment or
Conversion; (c) any Conversion into or Continuation of Eurodollar Loans shall be
subject to the provisions of Section 2.01(d) hereof; and (d) any prepayment of
Term Loans or Incremental Loans of any Series shall be applied to the respective
installments of the Term Loans or the Incremental Loans of such Series, as the
case may be, ratably in accordance with the respective principal amounts of such
installments.

          Notwithstanding the foregoing, and without limiting the rights and
remedies of the Lenders under Section 10 hereof, in the event that any Event of
Default shall have occurred and be continuing, the Administrative Agent may (and
at the request of the Majority Lenders shall) suspend the right of the Company
to Convert any Loan into a Eurodollar Loan, or to Continue any Loan as a
Eurodollar Loan, in which event all Loans shall be Converted (on the last day(s)
of the respective Interest Periods therefor) into, or Continued as, as the case
may be, Base Rate Loans.

          2.10  Mandatory Prepayments and Reductions of Commitments.
                ---------------------------------------------------

          (a) Casualty Events. Upon the date 90 days following the receipt by
              ---------------
the Company or any of its Subsidiaries of the proceeds of insurance,
condemnation award or other compensation in respect of any Casualty Event
affecting any Property of the Company or any of its Subsidiaries (or upon such
earlier date as the Company or such Subsidiary, as the case may be, shall have
determined not to repair or replace the Property affected by such Casualty
Event), the Company shall prepay the Loans (and/or provide cover for Letter of
Credit Liabilities as


                               Credit Agreement
                               ----------------
<PAGE>

                                     -33-

specified in paragraph (d) below), and the Commitments shall be subject to
automatic reduction, in an aggregate amount, if any, equal to 100% of the Net
Available Proceeds of such Casualty Event not theretofore applied (or committed
to be applied pursuant to executed construction contracts or equipment orders)
to the repair or replacement of such Property, such prepayment and reduction to
be effected in each case in the manner and to the extent specified in paragraph
(c) below. Nothing in this paragraph (a) shall be deemed to limit any obligation
of the Company and its Subsidiaries pursuant to the Security Agreement to remit
to the Collateral Account the proceeds of insurance, condemnation award or other
compensation received in respect of any Casualty Event, and the Administrative
Agent shall release such proceeds to the Company in the manner, and to the
extent provided in Section 4.01(d) of the Security Agreement.

          (b) Sale of Assets. Without limiting the obligation of the Company to
              --------------
obtain the consent of the Majority Lenders pursuant to Section 9.05 hereof to
any Disposition not otherwise permitted hereunder, the Company agrees, on or
prior to the occurrence of any Disposition, in which the fair market value of
the Property that is the subject of such Disposition is $250,000 or more
(herein, the "Current Disposition"), to deliver to the Administrative Agent
              -------------------
(which shall promptly forward a copy thereof to the Lenders) a statement,
certified by the Chief Financial Officer of the Company, in form and detail
reasonably satisfactory to the Administrative Agent, of the estimated amount of
the Net Available Proceeds of the Current Disposition that will (on the date of
the Current Disposition) be received in cash, in which event the Company will
prepay the Loans (and/or provide cover for Letter of Credit Liabilities as
specified in paragraph (d) below), and the Commitments shall be subject to
automatic reduction (in each case in the manner specified in paragraph (c)
below) as follows:

          (i) upon the date of the Current Disposition, in an aggregate amount
     equal to 100% of the Net Available Proceeds thereof to the extent received
     in cash on the date of the Current Disposition; and

          (ii) thereafter, from time to time as the Company or any of its
     Subsidiaries shall receive Net Available Proceeds during such quarterly
     fiscal period in cash under deferred payment or escrow arrangements or
     Investments entered into or received in connection with any Disposition, in
     an amount equal to (A) 100% of the aggregate amount of such Net Available
     Proceeds minus (B) any transaction expenses associated with Dispositions
              -----
     and not previously deducted in the determination of Net Available Proceeds
     plus (or minus, as the case may be) (C) any other adjustment received or
     paid by the Company or such Subsidiary pursuant to the respective
     agreements giving rise to Dispositions and not previously taken into
     account in the determination of the Net Available Proceeds of Dispositions,

provided that (1) no such prepayment will be required if, on the date of the
- --------
Current Disposition, the Total Leverage Ratio shall be less than or equal to
2.50 to 1 and (2) the Company shall not be required to make any prepayment or
reduce Commitments under this paragraph (b) until such time as the aggregate
amount of the required prepayments and reductions of Commitments


                               Credit Agreement
                               ----------------
<PAGE>

                                     -34-

pursuant to the foregoing clauses (i) and (ii), after deducting any such amounts
previously applied to prepayments and reductions of Commitments pursuant to this
paragraph (b), shall be greater than or equal to $2,000,000.

          Notwithstanding the foregoing, the Company shall not be required to
make a prepayment pursuant to this paragraph (b) with respect to Net Available
Proceeds from any Disposition in the event that the Company advises the
Administrative Agent at the time the Net Available Proceeds from such
Disposition are received either that (I) within the 180-day period prior to the
date of such Disposition it has made Capital Expenditures or consummated a
Qualified Acquisition or (II) it intends to reinvest such Net Available Proceeds
in replacement assets pursuant to Capital Expenditures or a Qualified
Acquisition within the 180-day period subsequent to the date of such
Disposition, so long as

          (w) to the extent the respective Capital Expenditures or Qualified
     Acquisition has occurred in the 180-day period prior to the date of such
     Disposition, the Company shall at the time of such Disposition so advise
     the Administrative Agent, identifying in reasonable detail such Capital
     Expenditure or Qualified Acquisition and the respective amount of cash
     consideration expended by the Company and its Subsidiaries in respect
     thereof, in which event the Company shall (to the extent not previously
     deducted from the Net Available Proceeds of any other Disposition pursuant
     to this clause (w)) deduct an amount equal to such cash consideration from
     the amount of the Net Available Proceeds of such Disposition otherwise
     required to be applied to the prepayment of Loans hereunder,

          (x) such Net Available Proceeds, to the extent the respective Capital
     Expenditures or Qualified Acquisition are to occur in the 180-day period
     subsequent to the date of such Disposition, are either at the Company's
     option (i) held by the Administrative Agent in the Collateral Account
     pending such reinvestment, in which event the Administrative Agent need not
     release such Net Available Proceeds except upon presentation of evidence
     satisfactory to it that such Net Available Proceeds are to be so reinvested
     in compliance with the provisions of this Agreement or (ii) applied by the
     Company to the prepayment of Revolving Credit Loans hereunder (in which
     event the Company agrees to advise the Administrative Agent in writing at
     the time of such prepayment of Revolving Credit Loans that such prepayment
     is being made from the proceeds of a Disposition and that, as contemplated
     by Section 2.01(a) hereof, a portion of the Revolving Credit Commitments
     hereunder equal to the amount of such prepayment gives rise to a Reserved
     Commitment Amount that shall be available hereunder only for purposes of
     making Capital Expenditures or Qualified Acquisitions), and

          (y) the Net Available Proceeds from any Disposition, to the extent the
     respective Capital Expenditures or Qualified Acquisition are to occur in
     the 180-day period subsequent to the date of such in fact so reinvested
     within 180 days of such Disposition (it being understood that, in the event
     Net Available Proceeds from more than one Disposition are paid into the
     Collateral Account or applied to the


                               Credit Agreement
                               ----------------
<PAGE>

                                     -35-

     prepayment of Revolving Credit Loans as provided in clause (x) above, such
     Net Available Proceeds shall be deemed to be released (or, as the case may
     be, Revolving Credit Loans utilizing the Reserved Commitment Amount shall
     be deemed to be made) in the same order in which such Dispositions occurred
     and, accordingly, (A) any such Net Available Proceeds so held for more than
     180 days shall be forthwith applied to the prepayment of Loans and
     reductions of Commitments as provided above and (B) any Reserved Commitment
     Amount that remains so unutilized for more than 180 days shall be utilized
     through the borrowing by the Company of Revolving Credit Loans the proceeds
     of which shall be applied to the prepayment of Loans and reductions of
     Commitments as provided in paragraph (c) below).

As contemplated by Section 4.01 of the Security Agreement, nothing in this
paragraph (c) shall be deemed to obligate the Administrative Agent to release
any of such proceeds from the Collateral Account to the Company for purposes of
reinvestment as aforesaid upon the occurrence and during the continuance of any
Event of Default.

          (c) Application. Prepayments and reductions of Commitments described
              -----------
in the above paragraphs of this Section 2.10 shall be effected as follows:

          (i) first, the amount of the prepayment specified in such paragraphs
     shall be applied to the Term Loans and Incremental Loans of each Series
     then outstanding, ratably as between the outstanding Term Loans and the
     outstanding Incremental Loans of each Series, in each case to the
     respective installments thereof ratably in accordance with the respective
     principal amounts of such installments;

          (ii) second, following the payment in full of the outstanding Term
     Loans and Incremental Loans of each Series, the amount of such prepayment
     shall be applied to the Revolving Credit Loans then outstanding (and, in
     the case of each such prepayment of the Revolving Credit Loans, the
     aggregate principal amount of the Revolving Credit Commitments shall be
     concurrently reduced in an amount equal to the amount of such required
     prepayment);

          (iii) third, to the extent that, after giving effect to any reduction
     of Revolving Credit Commitments and prepayment of Revolving Credit Loans
     provided for in clause (ii) above, the aggregate amount of all Letter of
     Credit Liabilities would exceed the Revolving Credit Commitments, the
     Company shall provide cover for Letter of Credit Liabilities as specified
     in paragraph (d) below, in an aggregate amount equal to such excess; and

          (iv) fourth, to the extent that after the prepayments pursuant to the
     foregoing clauses (i), (ii) and (iii) there shall be any outstanding
     Revolving Credit Commitments or Incremental Loan Commitments of any Series,
     the amount of such prepayment that would otherwise be required to be made
     were Loans outstanding shall be applied to the


                               Credit Agreement
                               ----------------
<PAGE>

                                     -36-

     ratable reduction of the Revolving Credit Commitments and Incremental Loan
     Commitments of each Series.

Notwithstanding the foregoing, to the extent that at the time of any prepayment
described above there are Term Loans outstanding, any Incremental Loan Lender
may, by notice to the Company and the Administrative Agent, decline all or any
portion (in a minimum amount at least equal to $1,000,000) of the prepayment to
which it would otherwise be entitled, provided that the portion of such
prepayment so declined by any such Incremental Loan Lender shall be applied to
the prepayment of the Term Loans.

          (d) Cover for Letter of Credit Liabilities. In the event that the
              --------------------------------------
Company shall be required pursuant to this Section 2.10, or pursuant to Section
3.01(a) hereof, to provide cover for Letter of Credit Liabilities, the Company
shall effect the same by paying to the Administrative Agent immediately
available funds in an amount equal to the required amount, which funds shall be
retained by the Administrative Agent in the Collateral Account (as provided
therein as collateral security in the first instance for the Letter of Credit
Liabilities) until such time as the Letters of Credit shall have been terminated
and all of the Letter of Credit Liabilities paid in full.


          Section 3.  Payments of Principal and Interest.
                      ----------------------------------

          3.01 Repayment of Loans.
               ------------------

          (a) Revolving Credit Loans. The Company hereby promises to pay to the
              ----------------------
Administrative Agent for account of each Lender the entire outstanding principal
amount of such Lender's Revolving Credit Loans, and each Revolving Credit Loan
shall mature, on the Revolving Credit Commitment Termination Date.

          (b) Term Loans. The Company hereby promises to pay to the
              ----------
Administrative Agent for account of the Term Loan Lenders the principal of the
Term Loans in sixteen installments payable on the Principal Payment Dates set
forth below in Column A below (if, as at March 30, 2002, the aggregate Purchase
Price of all Qualified Acquisitions shall be $50,000,000 or more), and in Column
B below (in all other cases):

     Principal Payment Date
     Falling on Nearest To              Column A                Column B
     ---------------------              --------                --------
       March 30, 2002                   2,708,334               4,062,500
       June 29, 2002                    2,708,334               4,062,500
       September 28, 2002               2,708,334               4,062,500
       December 28, 2002                2,708,334               4,062,500


                               Credit Agreement
                               ----------------
<PAGE>

                                     -37-

       March 29, 2003                   5,416,666               6,770,833
       June 28, 2003                    5,416,666               6,770,833
       September 27, 2003               5,416,666               6,770,833
       December 27, 2003                5,416,666               6,770,833

       March 27, 2004                   8,125,000              10,833,333
       June 26, 2004                    8,125,000              10,833,333
       September 25, 2004               8,125,000              10,833,333
       December 25, 2004                8,125,000              10,833,333

       March 26, 2005                  20,312,500              14,895,834
       June 25, 2005                   20,312,500              14,895,834
       September 24, 2005              20,312,500              14,895,834
       December 24, 2005               20,312,500              14,895,834

The amortization schedule set forth above has been prepared under the assumption
that the initial aggregate amount of the Term Loans will be $146,250,000. In the
event that on the close of business of the Special Increase Date, after giving
effect to any increase of Term Loan Commitments pursuant to Section 2.04(d),
such aggregate amount is less than $146,250,000, the shortfall shall be applied
to reduce the foregoing installments ratably.

          (c) Incremental Loans. The Company hereby promises to pay to the
              -----------------
Administrative Agent for account of the Incremental Loan Lenders of each Series
the principal of the Incremental Loans of such Series in installments in such
amounts and on such Principal Payment Dates as shall be agreed upon at the time
the Incremental Loan Commitments of such Series shall be established pursuant to
Section 2.01(c) hereof.

          3.02 Interest. The Company hereby promises to pay to the
               --------
Administrative Agent for account of each Lender interest on the unpaid principal
amount of each Loan made by such Lender for the period from and including the
date of such Loan to but excluding the date such Loan shall be paid in full, at
the following rates per annum:

          (a) during such periods as such Loan is a Base Rate Loan, the Base
     Rate (as in effect from time to time) plus the Applicable Margin; and
                                           ----

          (b) during each Interest Period for such Loan during which such Loan
     is a Eurodollar Loan, the Eurodollar Rate for such Interest Period plus the
                                                                        ----
     Applicable Margin.

Notwithstanding the foregoing, the Company hereby promises to pay to the
Administrative Agent for account of each Lender interest on all of the Loans or
Reimbursement Obligations hereunder at the applicable Post-Default Rate during
any period when any Specified Default shall have occurred and for so long as
such Specified Default shall be continuing. Accrued interest on each Loan shall
be payable (i) in the case of a Base Rate Loan, quarterly on the


                               Credit Agreement
                               ----------------
<PAGE>

                                     -38-

Quarterly Dates, (ii) in the case of a Eurodollar Loan, on the last day of each
Interest Period therefor and, if such Interest Period is longer than three
months, at three-month intervals following the first day of such Interest
Period, and (iii) in the case of any Loan, upon the payment or prepayment
thereof or the Conversion of such Loan to a Loan of another Type (but only on
the principal amount so paid, prepaid or Converted), except that interest
payable at the Post-Default Rate shall be payable from time to time on demand.
Promptly after the determination of any interest rate provided for herein or any
change therein, the Administrative Agent shall give notice thereof to the
Lenders to which such interest is payable and to the Company.


          Section 4. Payments; Pro Rata Treatment; Computations; Etc.
                     -----------------------------------------------

          4.01 Payments.
               --------

          (a) Payments Generally. Except to the extent otherwise provided
              ------------------
herein, all payments of principal, interest, Reimbursement Obligations and other
amounts to be made by the Company under this Agreement, and, except to the
extent otherwise provided therein, all payments to be made by the Obligors under
any other Loan Document, shall be made in Dollars, in immediately available
funds, without deduction, set-off or counterclaim, to the Administrative Agent
at an account specified by the Administrative Agent and maintained at the
Principal Office, not later than 1:00 p.m. New York time on the date on which
such payment shall become due (each such payment made after such time on such
due date to be deemed to have been made on the next succeeding Business Day).

          (b) Authorization to Debit Accounts. Any Lender for whose account any
              -------------------------------
such payment is to be made may (but shall not be obligated to) debit the amount
of any such payment that is not made by such time to any ordinary deposit
account of the Company with such Lender (with notice to the Company and the
Administrative Agent), provided that such Lender's failure to give such notice
shall not affect the validity thereof.

          (c) Application of Payments. The Company shall, at the time of making
              -----------------------
each payment under this Agreement for account of any Lender, specify to the
Administrative Agent (which shall so notify the intended recipient(s) thereof)
the Loans, Reimbursement Obligations or other amounts payable by the Company
hereunder to which such payment is to be applied (and in the event that the
Company fails to so specify, or if an Event of Default has occurred and is
continuing, the Administrative Agent may distribute such payment to the Lenders
for application in such manner as it or the Majority Lenders, subject to Section
4.02 hereof, may determine to be appropriate).

          (d) Payments by Administrative Agent. Except to the extent otherwise
              --------------------------------
provided in the last sentence of Section 2.03(e) hereof, each payment received
by the Administrative Agent under this Agreement for account of any Lender shall
be paid by the Administrative Agent promptly to such Lender, in immediately
available funds, for account of such Lender's


                               Credit Agreement
                               ----------------
<PAGE>

                                     -39-

Applicable Lending Office for the Loan or other obligation in respect of which
such payment is made.

          (e) Non-Business Days. If the due date of any payment under this
              -----------------
Agreement would otherwise fall on a day that is not a Business Day, such date
shall be extended to the next succeeding Business Day, and interest shall be
payable for any principal so extended for the period of such extension.

          4.02 Pro Rata Treatment. Except to the extent otherwise provided
               ------------------
herein: (a) each borrowing of Loans of a particular Class from the Lenders under
Section 2.01 hereof shall be made from the relevant Lenders, each payment of
commitment fee under Section 2.05 hereof in respect of Commitments of a
particular Class shall be made for account of the relevant Lenders, and each
termination or reduction of the amount of the Commitments of a particular Class
under Section 2.03 hereof shall be applied to the respective Commitments of such
Class of the relevant Lenders, pro rata according to the amounts of their
respective Commitments of such Class; (b) except as otherwise provided in
Section 5.04 hereof, Eurodollar Loans of any Class having the same Interest
Period shall be allocated pro rata among the relevant Lenders according to the
amounts of their respective Revolving Credit Commitments, Term Loan Commitments
and Incremental Loan Commitments of the applicable Series (in the case of the
making of Loans) or their respective Revolving Credit Loans, Term Loans and
Incremental Loans of the applicable Series (in the case of Conversions and
Continuations of Loans); (c) each payment or prepayment of principal of
Revolving Credit Loans, Term Loans and Incremental Loans of any Series by the
Company shall be made for account of the relevant Lenders pro rata in accordance
with the respective unpaid principal amounts of the Loans of such Class held by
them; and (d) each payment of interest on Revolving Credit Loans, Term Loans and
Incremental Loans of any Series by the Company shall be made for account of the
relevant Lenders pro rata in accordance with the amounts of interest on such
Loans then due and payable to the respective Lenders.

          4.03 Computations. Interest on Eurodollar Loans and commitment fee and
               ------------
letter of credit fees shall be computed on the basis of a year of 360 days and
actual days elapsed (including the first day but, except as otherwise provided
in Section 2.03(g) hereof, excluding the last day) occurring in the period for
which payable and interest on Base Rate Loans and Reimbursement Obligations
shall be computed on the basis of a year of 365 or 366 days, as the case may be,
and actual days elapsed (including the first day but excluding the last day)
occurring in the period for which payable. Notwithstanding the foregoing, for
each day that the Base Rate is calculated by reference to the Federal Funds
Rate, interest on Base Rate Loans and Reimbursement Obligations shall be
computed on the basis of a year of 360 days and actual days elapsed.

          4.04 Minimum Amounts. Except for mandatory prepayments made pursuant
               ---------------
to Section 2.10 hereof and Conversions or prepayments made pursuant to Section
5.04 hereof, (a) each borrowing, Conversion and partial prepayment of principal
of Base Rate Loans shall be in an aggregate amount at least equal to $1,000,000
or a larger multiple of $100,000 and (b) each


                               Credit Agreement
                               ----------------
<PAGE>

                                     -40-

borrowing, Continuation, Conversion or partial prepayment of principal of
Eurodollar Loans shall be in an aggregate amount at least equal to $5,000,000 or
a larger multiple of $1,000,000 (borrowings, Conversions or prepayments of or
into Loans of different Types or, in the case of Eurodollar Loans, having
different Interest Periods at the same time hereunder to be deemed separate
borrowings, Conversions and prepayments for purposes of the foregoing, one for
each Type or Interest Period), and if any Eurodollar Loans would otherwise be in
a lesser principal amount for any period, such Loans shall be Base Rate Loans
during such period.

          4.05 Certain Notices. Notices by the Company to the Administrative
               ---------------
Agent of terminations or reductions of the Commitments, of borrowings,
Conversions, Continuations and optional prepayments of Loans, of Classes of
Loans, of Types of Loans and of the duration of Interest Periods shall be
irrevocable and shall be effective only if received by the Administrative Agent
not later than 10:00 a.m. New York time on the number of Business Days prior to
the date of the relevant termination, reduction, borrowing, Conversion,
Continuation or prepayment or the first day of such Interest Period specified
below:

                                                      Number of Business
              Notice                                      Days Prior
              ------                                      ----------
     Termination or reduction
       of Commitments                                          5

     Borrowing or prepayment of,
       or Conversions into,
       Base Rate Loans                                         1

     Borrowing or prepayment of,
       Conversions into, Continuations
       as, or duration of Interest
       Period for, Eurodollar Loans                            3

Each such notice of termination or reduction shall specify the amount and the
Class of the Commitments to be terminated or reduced. Each such notice of
borrowing, Conversion, Continuation or optional prepayment shall specify the
Class of Loans to be borrowed, Converted, Continued or prepaid and the amount
(subject to Section 4.04 hereof) and Type of each Loan to be borrowed,
Converted, Continued or prepaid and the date of borrowing, Conversion,
Continuation or optional prepayment (which shall be a Business Day). Each such
notice of the duration of an Interest Period shall specify the Loans to which
such Interest Period is to relate. The Administrative Agent shall promptly
notify the Lenders of the contents of each such notice. In the event that the
Company fails to select the Type of Loan, or the duration of any Interest Period
for any Eurodollar Loan, within the time period and otherwise as provided in
this Section 4.05, such Loan (if outstanding as a Eurodollar Loan) will be
automatically Converted into a Base Rate Loan on the last day of the then
current Interest Period for such Loan or (if outstanding as a Base Rate Loan)
will remain as, or (if not then outstanding) will be made as, a Base Rate Loan.


                               Credit Agreement
                               ----------------
<PAGE>

                                     -41-

          4.06 Non-Receipt of Funds by the Administrative Agent. Unless the
               ------------------------------------------------
Administrative Agent shall have been notified by a Lender or the Company (the
"Payor") prior to the date on which the Payor is to make payment to the
 -----
Administrative Agent of (in the case of a Lender) the proceeds of a Loan to be
made by such Lender hereunder or (in the case of the Company) a payment to the
Administrative Agent for account of one or more of the Lenders hereunder (such
payment being herein called the "Required Payment"), which notice shall be
                                 ----------------
effective upon receipt, that the Payor does not intend to make the Required
Payment to the Administrative Agent, the Administrative Agent may assume that
the Required Payment has been made and may, in reliance upon such assumption
(but shall not be required to), make the amount thereof available to the
intended recipient(s) on such date; and, if the Payor has not in fact made the
Required Payment to the Administrative Agent, the recipient(s) of such payment
shall, on demand, repay to the Administrative Agent the amount so made available
together with interest thereon in respect of each day during the period
commencing on the date (the "Advance Date") such amount was so made available by
                             ------------
the Administrative Agent until the date the Administrative Agent recovers such
amount at a rate per annum equal to the Federal Funds Rate for such day and, if
such recipient(s) shall fail promptly to make such payment, the Administrative
Agent shall be entitled to recover such amount, on demand, from the Payor,
together with interest as aforesaid, provided that if neither the recipient(s)
                                     --------
nor the Payor shall return the Required Payment to the Administrative Agent
within three Business Days of the Advance Date, then, retroactively to the
Advance Date, the Payor and the recipient(s) shall each be obligated to pay
interest on the Required Payment as follows:

          (i) if the Required Payment shall represent a payment to be made by
     the Company to the Lenders, the Company and the recipient(s) shall each be
     obligated retroactively to the Advance Date to pay interest in respect of
     the Required Payment at the Post-Default Rate (without duplication of the
     obligation of the Company under Section 3.02 hereof to pay interest on the
     Required Payment at the Post-Default Rate), it being understood that the
     return by the recipient(s) of the Required Payment to the Administrative
     Agent shall not limit such obligation of the Company under said Section
     3.02 to pay interest at the Post-Default Rate in respect of the Required
     Payment, and

          (ii) if the Required Payment shall represent proceeds of a Loan to be
     made by the Lenders to the Company, the Payor and the Company shall each be
     obligated retroactively to the Advance Date to pay interest in respect of
     the Required Payment pursuant to whichever of the rates specified in
     Section 3.02 hereof is applicable to the Type of such Loan, it being
     understood that the return by the Company of the Required Payment to the
     Administrative Agent shall not limit any claim the Company may have against
     the Payor in respect of such Required Payment.


                               Credit Agreement
                               ----------------
<PAGE>

                                     -42-

          4.07  Sharing of Payments, Etc.
                -------------------------

          (a) Right of Off-Set. Each Obligor agrees that, in addition to (and
              ----------------
without limitation of) any right of set-off, banker's lien or counterclaim a
Lender may otherwise have, each Lender shall be entitled, at its option (to the
fullest extent permitted by law), to set off and apply any deposit (general or
special, time or demand, provisional or final), or other indebtedness, held by
it for the credit or account of such Obligor at any of its offices, in Dollars
or in any other currency, against any principal of or interest on any of such
Lender's Loans, Reimbursement Obligations or any other amount payable to such
Lender hereunder, that is not paid when due (regardless of whether such deposit
or other indebtedness is then due to such Obligor), in which case it shall
promptly notify such Obligor and the Administrative Agent thereof, provided that
                                                                   --------
such Lender's failure to give such notice shall not affect the validity thereof.

          (b) Sharing of Payments. If any Lender shall obtain from any Obligor
              -------------------
payment of any principal of or interest on any Loan of any Class or Letter of
Credit Liability owing to it or payment of any other amount under this Agreement
or any other Loan Document through the exercise of any right of set-off,
banker's lien or counterclaim or similar right or otherwise (other than from the
Administrative Agent as provided herein), and, as a result of such payment, such
Lender shall have received a greater percentage of the principal of or interest
on the Loans of such Class or Letter of Credit Liabilities or such other amounts
then due hereunder or thereunder by such Obligor to such Lender than the
percentage received by any other Lender, it shall promptly purchase from such
other Lenders participations in (or, if and to the extent specified by such
Lender, direct interests in) the Loans of such Class or Letter of Credit
Liabilities or such other amounts, respectively, owing to such other Lenders (or
in interest due thereon, as the case may be) in such amounts, and make such
other adjustments from time to time as shall be equitable, to the end that all
the Lenders shall share the benefit of such excess payment (net of any expenses
that may be incurred by such Lender in obtaining or preserving such excess
payment) pro rata in accordance with the unpaid principal of and/or interest on
the Loans of such Class or Letter of Credit Liabilities or such other amounts,
respectively, owing to each of the Lenders. To such end all the Lenders shall
make appropriate adjustments among themselves (by the resale of participations
sold or otherwise) if such payment is rescinded or must otherwise be restored.

          (c) Off-Sets by Participants. The Company agrees that any Lender so
              ------------------------
purchasing such a participation (or direct interest) may exercise all rights of
set-off, banker's lien, counterclaim or similar rights with respect to such
participation as fully as if such Lender were a direct holder of Loans or other
amounts (as the case may be) owing to such Lender in the amount of such
participation.

          (d) No Obligation to Off-Set. Nothing contained herein shall require
              ------------------------
any Lender to exercise any such right or shall affect the right of any Lender to
exercise, and retain the benefits of exercising, any such right with respect to
any other indebtedness or obligation of any Obligor. If, under any applicable
bankruptcy, insolvency or other similar law, any Lender


                               Credit Agreement
                               ----------------
<PAGE>

                                     -43-

receives a secured claim in lieu of a set-off to which this Section 4.07
applies, such Lender shall, to the extent practicable, exercise its rights in
respect of such secured claim in a manner consistent with the rights of the
Lenders entitled under this Section 4.07 to share in the benefits of any
recovery on such secured claim.


          Section 5.  Yield Protection, Etc.
                      ----------------------

          5.01  Additional Costs.
                ----------------

          (a) Regulatory Change, Etc. The Company shall pay directly to each
              -----------------------
Lender from time to time such amounts as such Lender may determine to be
necessary to compensate such Lender for any costs that such Lender determines
are attributable to its making or maintaining of any Eurodollar Loans or its
obligation to make any Eurodollar Loans hereunder, or any reduction in any
amount receivable by such Lender hereunder in respect of any of such Loans or
such obligation (such increases in costs and reductions in amounts receivable
being herein called "Additional Costs"), resulting from any Regulatory Change
                     ----------------
that:

          (i) shall subject any Lender (or its Applicable Lending Office for any
     of such Loans) to any tax, duty or other charge in respect of such Loans or
     changes the basis of taxation of any amounts payable to such Lender under
     this Agreement in respect of any of such Loans (excluding changes in the
     rate of tax on the overall net income of such Lender or of such Applicable
     Lending Office by the jurisdiction in which such Lender has its principal
     office or such Applicable Lending Office and excluding any U.S. Taxes,
     under and as defined in Section 5.07(a) hereof, that would not be payable
     under the proviso in the first paragraph of said Section 5.07(a)); or

          (ii) imposes or modifies any reserve, special deposit or similar
     requirements (other than the Reserve Requirement used in the determination
     of the Eurodollar Rate for any Interest Period for such Loan) relating to
     any extensions of credit or other assets of, or any deposits with or other
     liabilities of, such Lender (including, without limitation, any of such
     Loans or any deposits referred to in the definition of "Eurodollar Base
     Rate" in Section 1.01 hereof), or any commitment of such Lender (including,
     without limitation, the Commitments of such Lender hereunder); or

          (iii) imposes any other condition affecting this Agreement (or any of
     such extensions of credit or liabilities) or its Commitments.

If any Lender requests compensation from the Company under this Section 5.01(a),
the Company may, by notice to such Lender (with a copy to the Administrative
Agent), suspend the obligation of such Lender thereafter to make or Continue
Eurodollar Loans, or to Convert Loans of any other Type into Eurodollar Loans,
until the Regulatory Change giving rise to such request ceases to be in effect
(in which case the provisions of Section 5.04 hereof shall be applicable),


                               Credit Agreement
                               ----------------
<PAGE>

                                     -44-

provided that such suspension shall not affect the right of such Lender to
- --------
receive the compensation so requested.

          (b) Capital Requirements. Without limiting the effect of the
              --------------------
foregoing provisions of this Section 5.01 (but without duplication), the Company
shall pay directly to each Lender from time to time on request such amounts as
such Lender may determine to be necessary to compensate such Lender (or, without
duplication, the holding company of which such Lender is a subsidiary) for any
costs that it determines are attributable to the maintenance by such Lender (or
any Applicable Lending Office or such holding company), pursuant to any law or
regulation or any interpretation, directive or request (whether or not having
the force of law and whether or not failure to comply therewith would be
unlawful) of any court or governmental or monetary authority (i) following any
Regulatory Change or (ii) implementing any risk-based capital guideline or other
requirement (whether or not having the force of law and whether or not the
failure to comply therewith would be unlawful) hereafter issued by any
government or governmental or supervisory authority implementing at the national
level the Basle Accord, of capital in respect of its Commitments or Loans (such
compensation to include, without limitation, an amount equal to any reduction of
the rate of return on assets or equity of such Lender (or any Applicable Lending
Office or such holding company) to a level below that which such Lender (or any
Applicable Lending Office or such holding company) could have achieved but for
such law, regulation, interpretation, directive or request).

          (c) Notice to Company. Each Lender shall notify the Company of any
              -----------------
event occurring after the date hereof entitling such Lender to compensation
under Section 5.01(a) or 5.01(b) hereof as promptly as practicable, but in any
event within 45 days, after such Lender obtains actual knowledge thereof;
provided that (i) if any Lender fails to give such notice within 45 days after
- --------
it obtains actual knowledge of such an event, such Lender shall, with respect to
compensation payable pursuant to this Section 5.01 in respect of any costs
resulting from such event, only be entitled to payment under this Section 5.01
for costs incurred from and after the date 45 days prior to the date that such
Lender does give such notice and (ii) each Lender will designate a different
Applicable Lending Office for the Loans of such Lender affected by such event if
such designation will avoid the need for, or reduce the amount of, such
compensation and will not, in the sole opinion of such Lender, be
disadvantageous to such Lender, except that such Lender shall have no obligation
to designate an Applicable Lending Office located in the United States of
America. Each Lender will furnish to the Company a certificate setting forth the
basis and amount of each request by such Lender for compensation under Section
5.01(a) or 5.01(b) hereof. Determinations and allocations by any Lender for
purposes of this Section 5.01 of the effect of any Regulatory Change pursuant to
Section 5.01(a) hereof, or of the effect of capital maintained pursuant to
Section 5.01(b) hereof, on its costs or rate of return of maintaining Loans or
its obligation to make Loans, or on amounts receivable by it in respect of
Loans, and of the amounts required to compensate such Lender under this Section
5.01, shall be conclusive, provided that such determinations and allocations are
                           --------
made on a reasonable basis.

          5.02 Limitation on Types of Loans. Anything herein to the contrary
               ----------------------------
notwithstanding, if, on or prior to the determination of the Eurodollar Base
Rate under the


                               Credit Agreement
                               ----------------
<PAGE>

                                     -45-

second sentence of the definition of the term "Eurodollar Base Rate" in Section
1.01 hereof for any Interest Period for any Eurodollar Loan;

          (a) the Administrative Agent determines, which determination shall be
     conclusive, that quotations of interest rates for the relevant deposits
     referred to in the second sentence of the definition of the term
     "Eurodollar Base Rate" in Section 1.01 hereof are not being provided in the
     relevant amounts or for the relevant maturities for purposes of determining
     rates of interest for Eurodollar Loans as provided herein; or

          (b) if the related Loans are Revolving Credit Loans, the Majority
     Revolving Credit Lenders, if the related Loans are Term Loans, the Majority
     Term Loan Lenders or if the related Loans are Incremental Loans of any
     Series, the Majority Incremental Loan Lenders of such Series, determine,
     which determination shall be conclusive, and notify the Administrative
     Agent that the relevant rates of interest referred to in the second
     sentence of the definition of the term "Eurodollar Base Rate" in Section
     1.01 hereof upon the basis of which the rate of interest for Eurodollar
     Loans for such Interest Period is to be determined are not likely
     adequately to cover the cost to such Lenders of making or maintaining
     Eurodollar Loans for such Interest Period;

then the Administrative Agent shall give the Company and each Lender prompt
notice thereof and, so long as such condition remains in effect, the Lenders
shall be under no obligation to make additional Eurodollar Loans, to Continue
Eurodollar Loans or to Convert Loans of any other Type into Eurodollar Loans,
and the Company shall, on the last day(s) of the then current Interest Period(s)
for the outstanding Eurodollar Loans, either prepay such Loans or Convert such
Loans into another Type of Loan in accordance with Section 2.09 hereof.

          5.03 Illegality. Notwithstanding any other provision of this
               ----------
Agreement, in the event that it becomes unlawful, or any central bank or other
governmental authority asserts that it is unlawful, for any Lender or its
Applicable Lending Office to honor its obligation to make or maintain Eurodollar
Loans hereunder (and, in the sole opinion of such Lender, the designation of a
different Applicable Lending Office would either not avoid such unlawfulness or
would be disadvantageous to such Lender), then such Lender shall promptly notify
the Company thereof (with a copy to the Administrative Agent) and such Lender's
obligation to make or Continue, or to Convert Loans of any other Type into,
Eurodollar Loans shall be suspended until such time as such Lender may again
make and maintain Eurodollar Loans (in which case the provisions of Section 5.04
hereof shall be applicable).

          5.04 Treatment of Affected Loans. If the obligation of any Lender to
               ---------------------------
make Eurodollar Loans or to Continue, or to Convert Base Rate Loans into,
Eurodollar Loans shall be suspended pursuant to Section 5.01 or 5.03 hereof,
such Lender's Eurodollar Loans shall be automatically Converted into Base Rate
Loans on the last day(s) of the then current Interest Period(s) for Eurodollar
Loans (or, in the case of a Conversion resulting from a circumstance described
in Section 5.03 hereof, on such earlier date as such Lender may specify to the
Company with a copy to the Administrative Agent) and, unless and until such
Lender gives


                               Credit Agreement
                               ----------------
<PAGE>

                                     -46-

notice as provided below that the circumstances specified in Section 5.01 or
5.03 hereof that gave rise to such Conversion no longer exist:

               (a)  to the extent that such Lender's Eurodollar Loans have been
          so Converted, all payments and prepayments of principal that would
          otherwise be applied to such Lender's Eurodollar Loans shall be
          applied instead to its Base Rate Loans; and

               (b)  all Loans that would otherwise be made or Continued by such
          Lender as Eurodollar Loans shall be made or Converted into Base Rate
          Loans, and all Base Rate Loans of such Lender that would otherwise be
          Converted into Eurodollar Loans shall remain as Base Rate Loans.

If such Lender gives notice to the Company with a copy to the Administrative
Agent that the circumstances specified in Section 5.01 or 5.03 hereof that gave
rise to the Conversion of such Lender's Eurodollar Loans pursuant to this
Section 5.04 no longer exist (which such Lender agrees to do promptly upon such
circumstances ceasing to exist) at a time when Eurodollar Loans of the same
Class made by other Lenders are outstanding, such Lender's Base Rate Loans of
such Class shall be automatically Converted, on the first day(s) of the next
succeeding Interest Period(s) for such outstanding Eurodollar Loans, to the
extent necessary so that, after giving effect thereto, all Base Rate Loans and
Eurodollar Loans of such Class are allocated among the Lenders ratably (as to
principal amounts, Types and Interest Periods) in accordance with their
respective Commitments of such Class.

               5.05 Compensation. The Company shall pay to the Administrative
                    ------------
Agent for account of each Lender, upon the request of such Lender through the
Administrative Agent, such amount or amounts as shall be sufficient (in the
reasonable opinion of such Lender) to compensate it for any loss, cost or
expense that such Lender determines is attributable to:

               (a)  any payment, mandatory or optional prepayment or Conversion
          of a Eurodollar Loan made by such Lender for any reason (including,
          without limitation, the acceleration of the Loans pursuant to Section
          10 hereof) on a date other than the last day of the Interest Period
          for such Loan; or

               (b)  any failure by the Company for any reason (including,
          without limitation, the failure of any of the conditions precedent
          specified in Section 7 hereof to be satisfied) to borrow a Eurodollar
          Loan from such Lender on the date for such borrowing specified in the
          relevant notice of borrowing given pursuant to Section 2.02 hereof.

Without limiting the effect of the preceding sentence, such compensation shall
include an amount equal to the excess, if any, of (i) the amount of interest
that otherwise would have accrued on the principal amount so paid, prepaid,
Converted or not borrowed for the period from the date of such payment,
prepayment, Conversion or failure to borrow to the last day of the then current
Interest Period for such Loan (or, in the case of a failure to borrow, the
Interest Period for such Loan that would have commenced on the date specified
for such borrowing) at the

                               Credit Agreement
                               ----------------
<PAGE>

                                     -47-

applicable rate of interest for such Loan provided for herein over (ii) the
amount of interest that otherwise would have accrued on such principal amount at
a rate per annum equal to the interest component of the amount such Lender would
have bid in the London interbank market for Dollar deposits of leading banks in
amounts comparable to such principal amount and with maturities comparable to
such period (as reasonably determined by such Lender).

               5.06 Additional Costs in Respect of Letters of Credit. Without
                    ------------------------------------------------
limiting the obligations of the Company under Section 5.01 hereof (but without
duplication), if as a result of any Regulatory Change or any risk-based capital
guideline or other requirement heretofore or hereafter issued by any government
or governmental or supervisory authority implementing at the national level the
Basle Accord there shall be imposed, modified or deemed applicable any tax,
reserve, special deposit, capital adequacy or similar requirement against or
with respect to or measured by reference to Letters of Credit issued or to be
issued hereunder and the result shall be to increase the cost to any Lender or
Lenders of issuing (or purchasing participations in) or maintaining its
obligation hereunder to issue (or purchase participations in) any Letter of
Credit hereunder or reduce any amount receivable by any Lender hereunder in
respect of any Letter of Credit (which increases in cost, or reductions in
amount receivable, shall be the result of such Lender's or Lenders' reasonable
allocation of the aggregate of such increases or reductions resulting from such
event), then, upon demand by such Lender or Lenders (through the Administrative
Agent), the Company shall pay immediately to the Administrative Agent for
account of such Lender or Lenders, from time to time as specified by such Lender
or Lenders (through the Administrative Agent), such additional amounts as shall
be sufficient to compensate such Lender or Lenders (through the Administrative
Agent) for such increased costs or reductions in amount. A statement as to such
increased costs or reductions in amount incurred by any such Lender or Lenders,
submitted by such Lender or Lenders to the Company shall be conclusive in the
absence of manifest error as to the amount thereof.

               5.07 U.S. Taxes.
                    ----------

               (a)  Gross-up for Deduction or Withholding of U.S. Taxes. The
                    ---------------------------------------------------
Company agrees to pay to each Lender that is not a U.S. Person such additional
amounts as are necessary in order that the net payment of any amount due to such
non-U.S. Person hereunder after deduction for or withholding in respect of any
U.S. Taxes imposed with respect to such payment (or in lieu thereof, payment of
such U.S. Taxes by such non-U.S. Person), will not be less than the amount
stated herein to be then due and payable, provided that the foregoing obligation
                                          --------
to pay such additional amounts shall not apply:

               (i)  to any payment to any Lender hereunder unless such Lender
          is, on the date hereof (or on the date it becomes a Lender hereunder
          as provided in Section 12.06(b) hereof) and on the date of any change
          in the Applicable Lending Office of such Lender, either entitled to
          submit a Form 1001 (relating to such Lender and entitling it to a
          complete exemption from withholding on all interest to be received by
          it hereunder in respect of the Loans) or Form 4224 (relating to all
          interest to be received by such Lender hereunder in respect of the
          Loans), or

                               Credit Agreement
                               ----------------
<PAGE>

                                     -48-

               (ii) to any U.S. Taxes imposed solely by reason of the failure by
          such non-U.S. Person to comply with applicable certification,
          information, documentation or other reporting requirements concerning
          the nationality, residence, identity or connections with the United
          States of America of such non-U.S. Person if such compliance is
          required by statute or regulation of the United States of America as a
          precondition to relief or exemption from such U.S. Taxes.

For the purposes hereof, (A) "U.S. Person" means a citizen, national or resident
                              -----------
of the United States of America, a corporation, limited liability company,
partnership or other entity created or organized in or under any laws of the
United States of America or any State thereof, or any estate or trust that is
subject to Federal income taxation regardless of the source of its income, (B)
"U.S. Taxes" means any present or future tax, assessment or other charge or levy
 ----------
imposed by or on behalf of the United States of America or any taxing authority
thereof, (C) "Form 1001" means Form 1001 (Ownership, Exemption, or Reduced Rate
              ---------
Certificate) of the Department of the Treasury of the United States of America
and (D) "Form 4224" means Form 4224 (Exemption from Withholding of Tax on Income
         ---------
Effectively Connected with the Conduct of a Trade or Business in the United
States) of the Department of the Treasury of the United States of America. Each
of the Forms referred to in the foregoing clauses (C) and (D) shall include such
successor and related forms as may from time to time be adopted by the relevant
taxing authorities of the United States of America to document a claim to which
such Form relates.

               (b)  Evidence of Deduction, Etc. Within 30 days after paying any
                    --------------------------
amount to the Administrative Agent or any Lender from which it is required by
law to make any deduction or withholding, and within 30 days after it is
required by law to remit such deduction or withholding to any relevant taxing or
other authority, the Company shall deliver to the Administrative Agent for
delivery to such non-U.S. Person evidence satisfactory to such Person of such
deduction, withholding or payment (as the case may be).


               Section 6.  Guarantee.
                           ---------

               6.01 The Guarantee. The Subsidiary Guarantors hereby jointly
                    -------------
and severally guarantee to each Lender and the Administrative Agent and their
respective successors and assigns the prompt payment in full when due (whether
at stated maturity, by acceleration or otherwise) of the principal of and
interest on the Loans made by the Lenders to the Company and all other amounts
from time to time owing to the Lenders or the Administrative Agent by the
Company under this Agreement and by any Obligor under any of the other Loan
Documents (including, without limitation, all Reimbursement Obligations), and
all obligations of the Company or any of its Subsidiaries to any Lender or any
affiliate of a Lender in respect of any Hedging Agreement, in each case strictly
in accordance with the terms thereof (such obligations being herein collectively
called the "Guaranteed Obligations"). The Subsidiary Guarantors hereby further
            ----------------------
jointly and severally agree that if the Company shall fail to pay in full when
due (whether at stated maturity, by acceleration or otherwise) any of the
Guaranteed Obligations, the

                               Credit Agreement
                               ----------------
<PAGE>

                                     -49-

Subsidiary Guarantors will promptly pay the same, without any demand or notice
whatsoever, and that in the case of any extension of time of payment or renewal
of any of the Guaranteed Obligations, the same will be promptly paid in full
when due (whether at extended maturity, by acceleration or otherwise) in
accordance with the terms of such extension or renewal.

               For purposes hereof, it is understood any Guaranteed Obligations
to a Person arising under an agreement entered into at the time such Person (or
an affiliate thereof) is a "Lender" party to this Agreement shall nevertheless
continue to constitute Guaranteed Obligations for purposes hereof,
notwithstanding that such Person (or its affiliate) may have assigned all of its
Loans, Reimbursement Obligations and other interests in this Agreement and,
therefor, at the time a claim is to be made in respect of such Guaranteed
Obligations, such Person (or its affiliate) is no longer a "Lender" party to
this Agreement.

               6.02 Obligations Unconditional. The obligations of the
                    -------------------------
Subsidiary Guarantors under Section 6.01 hereof are absolute and unconditional,
joint and several, irrespective of the value, genuineness, validity, regularity
or enforceability of the obligations of the Company under this Agreement or any
other agreement or instrument referred to herein or therein, or any
substitution, release or exchange of any other guarantee of or security for any
of the Guaranteed Obligations, and, to the fullest extent permitted by
applicable law, irrespective of any other circumstance whatsoever that might
otherwise constitute a legal or equitable discharge or defense of a surety or
guarantor, it being the intent of this Section 6.02 that the obligations of the
Subsidiary Guarantors hereunder shall be absolute and unconditional, joint and
several, under any and all circumstances. Without limiting the generality of the
foregoing, it is agreed that the occurrence of any one or more of the following
shall not alter or impair the liability of the Subsidiary Guarantors hereunder,
which shall remain absolute and unconditional as described above:

               (i)   at any time or from time to time, without notice to the
          Subsidiary Guarantors, the time for any performance of or compliance
          with any of the Guaranteed Obligations shall be extended, or such
          performance or compliance shall be waived;

               (ii)  any of the acts mentioned in any of the provisions of this
          Agreement or any other agreement or instrument referred to herein or
          therein shall be done or omitted;

               (iii) the maturity of any of the Guaranteed Obligations shall be
          accelerated, or any of the Guaranteed Obligations shall be modified,
          supplemented or amended in any respect, or any right under this
          Agreement or any other agreement or instrument referred to herein or
          therein shall be waived or any other guarantee of any of the
          Guaranteed Obligations or any security therefor shall be released or
          exchanged in whole or in part or otherwise dealt with; or

               (iv)  any lien or security interest granted to, or in favor of,
          the Administrative Agent or any Lender or Lenders as security for any
          of the Guaranteed Obligations shall fail to be perfected.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -50-

The Subsidiary Guarantors hereby expressly waive diligence, presentment, demand
of payment, protest and all notices whatsoever, and any requirement that the
Administrative Agent or any Lender exhaust any right, power or remedy or proceed
against the Company under this Agreement or any other agreement or instrument
referred to herein or therein, or against any other Person under any other
guarantee of, or security for, any of the Guaranteed Obligations.

               6.03 Reinstatement. The obligations of the Subsidiary Guarantors
                    -------------
under this Section 6 shall be automatically reinstated if and to the extent that
for any reason any payment by or on behalf of the Company in respect of the
Guaranteed Obligations is rescinded or must be otherwise restored by any holder
of any of the Guaranteed Obligations, whether as a result of any proceedings in
bankruptcy or reorganization or otherwise, and the Subsidiary Guarantors jointly
and severally agree that they will indemnify the Administrative Agent and each
Lender on demand for all reasonable costs and expenses (including, without
limitation, fees of counsel) incurred by the Administrative Agent or such Lender
in connection with such rescission or restoration, including any such costs and
expenses incurred in defending against any claim alleging that such payment
constituted a preference, fraudulent transfer or similar payment under any
bankruptcy, insolvency or similar law.

               6.04 Subrogation. The Subsidiary Guarantors hereby jointly and
                    -----------
severally agree that until the payment and satisfaction in full of all
Guaranteed Obligations and the expiration and termination of the Commitments of
the Lenders under this Agreement they shall not exercise any right or remedy
arising by reason of any performance by them of their guarantee in Section 6.01
hereof, whether by subrogation or otherwise, against the Company or any other
Subsidiary Guarantor of any of the Guaranteed Obligations or any security for
any of the Guaranteed Obligations.

               6.05 Remedies. The Subsidiary Guarantors jointly and severally
                    --------
agree that, as between the Subsidiary Guarantors and the Lenders, the
obligations of the Company under this Agreement may be declared to be forthwith
due and payable as provided in Section 10 hereof (and shall be deemed to have
become automatically due and payable in the circumstances provided in said
Section 10) for purposes of Section 6.01 hereof notwithstanding any stay,
injunction or other prohibition preventing such declaration (or such obligations
from becoming automatically due and payable) as against the Company and that, in
the event of such declaration (or such obligations being deemed to have become
automatically due and payable), such obligations (whether or not due and payable
by the Company) shall forthwith become due and payable by the Subsidiary
Guarantors for purposes of said Section 6.01.

               6.06 Instrument for the Payment of Money. Each Subsidiary
                    -----------------------------------
Guarantor hereby acknowledges that the guarantee in this Section 6 constitutes
an instrument for the payment of money, and consents and agrees that any Lender
or the Administrative Agent, at its sole option, in the event of a dispute by
such Subsidiary Guarantor in the payment of any moneys due hereunder, shall have
the right to bring motion-action under New York CPLR Section 3213.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -51-

               6.07 Continuing Guarantee. The guarantee in this Section 6 is
                    --------------------
a continuing guarantee, and shall apply to all Guaranteed Obligations whenever
arising.

               6.08 Rights of Contribution. The Subsidiary Guarantors hereby
                    ----------------------
agree, as between themselves, that if any Subsidiary Guarantor shall become an
Excess Funding Guarantor (as defined below) by reason of the payment by such
Subsidiary Guarantor of any Guaranteed Obligations, each other Subsidiary
Guarantor shall, on demand of such Excess Funding Guarantor (but subject to the
next sentence), pay to such Excess Funding Guarantor an amount equal to such
Subsidiary Guarantor's Pro Rata Share (as defined below and determined, for this
purpose, without reference to the Properties, debts and liabilities of such
Excess Funding Guarantor) of the Excess Payment (as defined below) in respect of
such Guaranteed Obligations. The payment obligation of a Subsidiary Guarantor to
any Excess Funding Guarantor under this Section 6.08 shall be subordinate and
subject in right of payment to the prior payment in full of the obligations of
such Subsidiary Guarantor under the other provisions of this Section 6 and such
Excess Funding Guarantor shall not exercise any right or remedy with respect to
such excess until payment and satisfaction in full of all of such obligations.

               For purposes of this Section 6.08, (i) "Excess Funding
                                                       --------------
Guarantor" shall mean, in respect of any Guaranteed Obligations, a Subsidiary
- ---------
Guarantor that has paid an amount in excess of its Pro Rata Share of such
Guaranteed Obligations, (ii) "Excess Payment" shall mean, in respect of any
                              --------------
Guaranteed Obligations, the amount paid by an Excess Funding Guarantor in excess
of its Pro Rata Share of such Guaranteed Obligations and (iii) "Pro Rata Share"
                                                                --------------
shall mean, for any Subsidiary Guarantor, the ratio (expressed as a percentage)
of (x) the amount by which the aggregate present fair saleable value of all
Properties of such Subsidiary Guarantor (excluding any shares of stock of any
other Subsidiary Guarantor) exceeds the amount of all the debts and liabilities
of such Subsidiary Guarantor (including contingent, subordinated, unmatured and
unliquidated liabilities, but excluding the obligations of such Subsidiary
Guarantor hereunder and any obligations of any other Subsidiary Guarantor that
have been Guaranteed by such Subsidiary Guarantor) to (y) the amount by which
the aggregate fair saleable value of all Properties of all of the Company and
the Subsidiary Guarantors exceeds the amount of all the debts and liabilities
(including contingent, subordinated, unmatured and unliquidated liabilities, but
excluding the obligations of the Company and the Subsidiary Guarantors hereunder
and under the other Loan Documents) of the Company and the Subsidiary
Guarantors, determined (A) with respect to any Subsidiary Guarantor that is a
party hereto on the Effective Date, as of the Effective Date, and (B) with
respect to any other Subsidiary Guarantor, as of the date such Subsidiary
Guarantor becomes a Subsidiary Guarantor hereunder.

               6.09 General Limitation on Guarantee Obligations. In any
                    -------------------------------------------
action or proceeding involving any state corporate law, or any state or Federal
bankruptcy, insolvency, reorganization or other law affecting the rights of
creditors generally, if the obligations of any Subsidiary Guarantor under
Section 6.01 hereof would otherwise, taking into account the provisions of
Section 6.08 hereof, be held or determined to be void, invalid or unenforceable,
or subordinated to the claims of any other creditors, on account of the amount
of its liability under said Section 6.01, then, notwithstanding any other
provision hereof to the contrary, the amount of

                               Credit Agreement
                               ----------------
<PAGE>

                                     -52-

such liability shall, without any further action by such Subsidiary Guarantor,
any Lender, the Administrative Agent or any other Person, be automatically
limited and reduced to the highest amount that is valid and enforceable and not
subordinated to the claims of other creditors as determined in such action or
proceeding.


               Section 7.  Conditions Precedent.
                           --------------------

               7.01 Initial Extension of Credit. The effectiveness of this
                    ---------------------------
Agreement (and the amendment and restatement of the Existing Credit Agreement to
be effected hereby) and the obligation of any Lender to make its initial
extension of credit hereunder (whether by making a Loan or issuing a Letter of
Credit) is subject to the conditions precedent that (i) such effectiveness shall
occur on or before the Term Loan Commitment Termination Date and (ii) the
Administrative Agent shall have received the following documents (with, in the
case of clauses (a), (b), (c) and (d) below, sufficient copies for each Lender),
each of which shall be satisfactory to the Administrative Agent (and to the
extent specified below, to each Lender) in form and substance:

               (a)  Corporate Documents. Certified copies of the charter and
                    -------------------
          by-laws (or equivalent documents) of each Obligor and of all corporate
          authority for each Obligor (including, without limitation, board of
          director resolutions and evidence of the incumbency, including
          specimen signatures, of officers) with respect to the execution,
          delivery and performance of such of the Loan Documents to which such
          Obligor is intended to be a party and each other document to be
          delivered by such Obligor from time to time in connection herewith and
          the extensions of credit hereunder (and the Administrative Agent and
          each Lender may conclusively rely on such certificate until it
          receives notice in writing from such Obligor to the contrary).

               (b)  Officer's Certificate. A certificate of the Chief Financial
                    ---------------------
          Officer of the Company, dated the Effective Date, to the effect (i)
          set forth in the first sentence of Section 7.02 hereof and (ii)
          detailing compliance by the Company with all covenants set forth in
          Section 9.10 hereof as of the Effective Date.

               (c)  Opinions of Counsel to the Obligors. Opinions, dated the
                    -----------------------------------
          Effective Date, of (i) Wachtell, Lipton, Rosen & Katz, special New
          York counsel to the Obligors, substantially in the form of Exhibit E-1
          hereto and (ii) David Stigler, Esq., General Counsel of the Obligors,
          substantially in the form of Exhibit E-2 hereof, in each case covering
          such other matters as the Administrative Agent or any Lender may
          reasonably request (and each Obligor hereby instructs each such
          counsel to deliver such opinion to the Lenders and the Administrative
          Agent).

               (d)  Opinion of Special New York Counsel to Chase. An opinion,
                    --------------------------------------------
          dated the Effective Date, of Milbank, Tweed, Hadley & McCloy LLP,
          special New York counsel

                               Credit Agreement
                               ----------------
<PAGE>

                                     -53-

     to Chase, substantially in the form of Exhibit F hereto (and Chase hereby
     instructs such counsel to deliver such opinion to the Lenders).

               (e)  Notes. The Notes, duly completed and executed for each
                    -----
     Lender that shall have requested the same pursuant to Section 2.08(e)
     hereof.

               (f)  Security Agreement. To the extent not previously delivered
                    ------------------
     under the Existing Credit Agreement or the Security Agreement, evidence
     that each Obligor has taken such action (including, without limitation,
     delivering appropriately completed and duly executed copies of Uniform
     Commercial Code financing statements) as the Administrative Agent may have
     requested in order to perfect the security interests created pursuant to
     the Security Agreement.

               (g)  Mortgages and Title Insurance. The following documents, each
                    -----------------------------
     of which shall be executed (and, where appropriate, acknowledged) by
     Persons satisfactory to the Administrative Agent (in each case to the
     extent not already effected):

                    (i)   with respect to each Mortgage, an instrument of
               Modification and Confirmation pursuant to which such Mortgage
               shall have been amended in form and substance satisfactory to the
               Administrative Agent (and in the case of the Mortgage relating to
               the Company's headquarters site in Windsor, Connecticut, in the
               form of Exhibit B-2 hereto) to spread the Lien thereof to secure
               the obligations under this Agreement, in each case duly executed,
               acknowledged and delivered (in such number of copies as the
               Administrative Agent shall have requested) by the respective
               parties thereto, together with, in the case of any Mortgage
               covering a leasehold interest, a consent of the respective
               landlord thereunder (to the extent required under the respective
               lease); and

                    (ii)  mortgagee down-date continuation reports for, and
               modification/date-down endorsements to, the title policy issued
               pursuant to the Existing Credit Agreement relating to the
               Company's headquarters site in Windsor, Connecticut, subject only
               to such exceptions as shall be satisfactory to the Majority
               Lenders;

                    (iii) for filing in the appropriate county land offices,
               Uniform Commercial Code financing statements covering fixtures,
               in each case appropriately completed and duly executed; and

                    (iv)  such other documents as may be reasonably requested by
               the title companies to record the instruments of Modification and
               Confirmation and to issue the modification/date-down
               endorsements.

     In addition, the Company shall have paid to the Title Companies all
     expenses and premiums of the Title Companies in connection with the
     issuance of such policies and shall have paid to the Title Companies an
     amount equal to the recording and stamp taxes

                               Credit Agreement
                               ----------------
<PAGE>

                                     -54-

     payable in connection with recording the Mortgages in the appropriate
     county land office(s).

               (h)  Insurance. Certificates of insurance evidencing the
                    ---------
     existence of all insurance required to be maintained by the Company
     pursuant to Section 9.04 hereof and the designation of the Administrative
     Agent as the loss payee or additional named insured, as the case may be,
     thereunder to the extent required by said Section 9.04, such certificates
     to be in such form and contain such information as is specified in said
     Section 9.04.

               (i)  Solvency Analysis. A certificate of the Chief Financial
                    -----------------
     Officer of the Company to the effect that, as of the Effective Date and
     after giving effect to the initial extension of credit hereunder and to the
     other transactions contemplated hereby, (i) the aggregate value of all
     Properties of the Company and its Subsidiaries at their present fair
     saleable value (i.e., the amount that may be realized within a reasonable
                     ---
     time, considered to be six months to one year, either through collection or
     sale at the regular market value, conceiving the latter as the amount that
     could be obtained for the Property in question within such period by a
     capable and diligent businessman from an interested buyer who is willing to
     purchase under ordinary selling conditions), exceed the amount of all the
     debts and liabilities (including contingent, subordinated, unmatured and
     unliquidated liabilities) of the Company and its Subsidiaries, (ii) the
     Company and its Subsidiaries will not, on a consolidated basis, have an
     unreasonably small capital with which to conduct their business operations
     as heretofore conducted and (iii) the Company and its Subsidiaries will
     have, on a consolidated basis, sufficient cash flow to enable them to pay
     their debts as they mature. Such certificate shall also state that the
     financial projections and underlying assumptions upon which such
     conclusions are based are fair and reasonable and accurately computed.

               (j)  Payment of Certain Amounts; Additional Indebtedness.
                    ---------------------------------------------------
     Evidence that all amounts owing to the Existing Lenders under the Existing
     Credit Agreement (including, without limitation, all amounts owing in
     respect of principal and accrued and unpaid interest and fees and amounts
     owing pursuant to Section 5.05 of the Existing Credit Agreement) shall have
     been paid to such Existing Lenders in full in the manner contemplated by
     Section 2.01(e) hereof. Evidence that as of the Effective Date no
     Indebtedness exists of the Company or any of its Subsidiaries except for
     Indebtedness permitted hereby.

               (k)  Environmental Survey and Questionnaire. An environmental
                    --------------------------------------
     risk questionnaire with respect to each of the existing sites and
     facilities that are owned, operated or leased by the Company or any of its
     Subsidiaries, and such environmental questionnaire (containing such
     inquiries with respect to environmental matters as shall have been
     requested by any Lender), and the responses thereto, shall be in form and
     substance satisfactory to the Administrative Agent.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -55-

               (l)  Financial Statements. To the extent not previously
                    --------------------
     delivered, (i) the financial statements as at September 26, 1998 and June
     26, 1999 referred to in Section 8.02 hereof together with a certificate of
     the Chief Financial Officer of the Company making the representations set
     out in said Section 8.02 and (ii) a certificate of the Chief Financial
     Officer of the Company calculating EBITDA for the four quarter period ended
     on June 26, 1999.

               (m)  Intercompany Subordination Agreements. A Subordination
                    -------------------------------------
     Agreement between ADVO Investment Company, Inc., the Company and the
     Administrative Agent, between MailCoups, Inc., the Company and the
     Administrative Agent, and between MBV, Inc., the Company and the
     Administrative Agent, each of which shall be substantially in the form of
     the respective Subordination Agreements dated as of March 4, 1996 executed
     and delivered by ADVO Investment Company, Inc. and MBV, Inc. pursuant to
     the Existing Credit Agreement.

               (n)  Other Documents. Such other documents as the Administrative
                    ---------------
     Agent or any Lender or special New York counsel to Chase may reasonably
     request.

The obligation of any Lender to make its initial extension of credit hereunder
is also subject to the payment by the Company of such fees as the Company shall
have agreed to pay to any Lender or the Administrative Agent in connection
herewith, including, without limitation, the reasonable fees and expenses of
Milbank, Tweed, Hadley & McCloy LLP, special New York counsel to Chase, in
connection with the negotiation, preparation, execution and delivery of this
Agreement and the other Loan Documents and the extensions of credit hereunder
(to the extent that statements for such fees and expenses have been delivered to
the Company).

               7.02 Initial and Subsequent Extensions of Credit. The obligation
                    -------------------------------------------
of the Lenders to make any Loan or otherwise extend credit to the Company upon
the occasion of each borrowing or other extension of credit hereunder (including
the initial borrowing) is subject to the further conditions precedent that, both
immediately prior to the making of such Loan or other extension of credit and
also after giving effect thereto and to the intended use thereof:

               (a)  no Default shall have occurred and be continuing; and

               (b)  the representations and warranties made by the Company in
     Section 8 hereof, and by each Obligor in each of the other Loan Documents
     to which it is a party, shall be true and complete on and as of the date of
     the making of such Loan or other extension of credit with the same force
     and effect as if made on and as of such date (or, if any such
     representation or warranty is expressly stated to have been made as of a
     specific date, as of such specific date).

Each notice of borrowing or request for the issuance of a Letter of Credit by
the Company hereunder shall constitute a certification by the Company to the
effect set forth in the preceding sentence (both as of the date of such notice
or request and, unless the Company otherwise

                               Credit Agreement
                               ----------------
<PAGE>

                                     -56-

notifies the Administrative Agent prior to the date of such borrowing or
issuance, as of the date of such borrowing or issuance).


               Section 8.  Representations and Warranties. The Company
                           ------------------------------
represents and warrants to the Administrative Agent and the Lenders that:

               8.01 Corporate Existence. Each of the Company and its
                    -------------------
Subsidiaries: (a) is a corporation, partnership or other entity duly organized,
validly existing and in good standing under the laws of the jurisdiction of its
organization; (b) has all requisite corporate or other power, and has all
material governmental licenses, authorizations, consents and approvals necessary
to own its assets and carry on its business as now being or as proposed to be
conducted; and (c) is qualified to do business and is in good standing in all
jurisdictions in which the nature of the business conducted by it makes such
qualification necessary and where failure so to qualify could (either
individually or in the aggregate) have a Material Adverse Effect.

               8.02 Financial Condition. The Company has heretofore furnished to
                    -------------------
each of the Lenders the following financial statements :

               (i)  consolidated balance sheets of the Company and its
     Subsidiaries as at September 26, 1998 and the related consolidated
     statements of income, retained earnings and cash flows of the Company and
     its Subsidiaries for the fiscal year ended on said date, with the opinion
     thereon of Ernst & Young LLP, and

               (ii) the unaudited consolidated balance sheets of the Company and
     its Subsidiaries as at June 26, 1999 and the related consolidated
     statements of income, retained earnings and cash flows of the Company and
     its Subsidiaries for the nine-month period ended on such date.

All such financial statements are complete and correct and fairly present the
consolidated financial condition of the Company and its Subsidiaries and the
consolidated results of their operations for the fiscal year and nine-month
period ended on said dates, all in accordance with generally accepted accounting
principles and practices applied on a consistent basis. None of the Company and
its Subsidiaries has on the date hereof any material contingent liabilities,
liabilities for taxes, unusual forward or long-term commitments or unrealized or
anticipated losses from any unfavorable commitments, except as referred to or
reflected or provided for in said balance sheets as at said dates. Since
September 26, 1998, there has been no material adverse change in the
consolidated financial condition, operations, business or prospects taken as a
whole of the Company and its Subsidiaries from that set forth in said financial
statements as at said date.

               8.03 Litigation. Except as set forth in Schedule V hereto, there
                    ----------
are no legal or arbitral proceedings, or any proceedings by or before any
governmental or regulatory authority or agency, now pending or (to the knowledge
of the Company) threatened against the Company or any of its Subsidiaries that
could reasonably be expected (either individually or in the

                               Credit Agreement
                               ----------------
<PAGE>

                                     -57-

aggregate) to have a Material Adverse Effect, or that seek to enjoin or
otherwise challenge any of the transactions contemplated by this Agreement.

                  8.04 No Breach. None of the execution and delivery of this
                       ---------
Agreement and the other Loan Documents, the consummation of the transactions
herein and therein contemplated or compliance with the terms and provisions
hereof and thereof will conflict with or result in a breach of, or require any
consent under, the charter or by-laws of any Obligor, or any applicable law or
regulation, or any order, writ, injunction or decree of any court or
governmental authority or agency, or any agreement or instrument to which the
Company or any of its Subsidiaries is a party or by which any of them or any of
their Property is bound or to which any of them is subject, or constitute a
default under any such agreement or instrument, or (except for the Liens created
pursuant to the Security Documents) result in the creation or imposition of any
Lien upon any Property of the Company or any of its Subsidiaries pursuant to the
terms of any such agreement or instrument.

                  8.05 Action. Each Obligor has all necessary corporate power,
                       ------
authority and legal right to execute, deliver and perform its obligations under
each of the Loan Documents to which it is a party; the execution, delivery and
performance by each Obligor of each of the Loan Documents to which it is a party
have been duly authorized by all necessary corporate action on its part
(including, without limitation, any required shareholder approvals); and this
Agreement has been duly and validly executed and delivered by each Obligor and
constitutes, and each of the other Loan Documents to which it is a party when
executed and delivered by such Obligor will constitute, its legal, valid and
binding obligation, enforceable against each Obligor in accordance with its
terms, except as such enforceability may be limited by (a) bankruptcy,
insolvency, reorganization, moratorium or similar laws of general applicability
affecting the enforcement of creditors' rights and (b) the application of
general principles of equity (regardless of whether such enforceability is
considered in a proceeding in equity or at law).

                  8.06 Approvals. No authorizations, approvals or consents of,
                       ---------
and no filings or registrations with, any governmental or regulatory authority
or agency, or any securities exchange, are necessary for the execution, delivery
or performance by any Obligor of this Agreement or any of the other Loan
Documents to which it is a party or for the legality, validity or enforceability
hereof or thereof, except for filings and recordings in respect of the Liens
created pursuant to the Security Documents.

                  8.07 Use of Credit. Neither the Company nor any of its
                       -------------
Subsidiaries is engaged principally, or as one of its important activities, in
the business of extending credit for the purpose, whether immediate, incidental
or ultimate, of buying or carrying Margin Stock, and no part of the proceeds of
any Loan hereunder will be used to buy or carry any Margin Stock (other than
shares of stock of the Company permitted under Section 9.09(c) hereof). Not more
than 25% of the aggregate assets of the Company and its Subsidiaries consists of
Margin Stock.

                  8.08 ERISA. Each Plan, and, to the knowledge of the Company,
                       -----
each Multiemployer Plan, is in compliance in all material respects with, and has
been administered in

                               Credit Agreement
                               ----------------
<PAGE>

                                     -58-

all material respects in compliance with, the applicable provisions of ERISA,
the Code and any other Federal or State law, and no event or condition has
occurred and is continuing as to which the Company would be under an obligation
to furnish a report to the Lenders under Section 9.01(e) hereof.

                  8.09 Taxes. The Company and its Subsidiaries are members of an
                       -----
affiliated group of corporations filing consolidated returns for Federal income
tax purposes, of which the Company is the "common parent" (within the meaning of
Section 1504 of the Code) of such group. Except as set forth in Schedule VI
hereto, the Company and its Subsidiaries have filed all Federal income tax
returns and all other material tax returns that are required to be filed by them
and have paid all taxes due pursuant to such returns or pursuant to any
assessment received by the Company or any of its Subsidiaries. The charges,
accruals and reserves on the books of the Company and its Subsidiaries in
respect of taxes and other governmental charges are, in the opinion of the
Company, adequate. Except as set forth in Schedule VI hereto, the Company has
not given or been requested to give a waiver of the statute of limitations
relating to the payment of any Federal, state, local and foreign taxes or other
impositions.

                  8.10 Investment Company Act. Neither the Company nor any of
                       ----------------------
its Subsidiaries is an "investment company", or a company "controlled" by an
"investment company", within the meaning of the Investment Company Act of 1940,
as amended.

                  8.11 Public Utility Holding Company Act. Neither the Company
                       ----------------------------------
nor any of its Subsidiaries is a "holding company", or an "affiliate" of a
"holding company" or a "subsidiary company" of a "holding company", within the
meaning of the Public Utility Holding Company Act of 1935, as amended.

                  8.12 Material Agreements and Liens.
                       -----------------------------

                  (a) Indebtedness. Part A of Schedule II hereto is a complete
                      ------------
and correct list of each credit agreement, loan agreement, indenture, agreement
for purchase of Property or services, guarantee, letter of credit or other
arrangement providing for or otherwise relating to any Indebtedness or any
extension of credit (or commitment for any extension of credit) to, or guarantee
by, the Company or any of its Subsidiaries outstanding on the date hereof as to
which (in the case of any such arrangement) the aggregate principal or face
amount equals or exceeds (or may equal or exceed) $500,000, and the aggregate
principal or face amount outstanding or that may become outstanding under each
such arrangement is correctly described in Part A of said Schedule II.

                  (b) Liens. Part B of Schedule II hereto is a complete and
                      -----
correct list of each Lien securing Indebtedness of any Person outstanding on the
date hereof the aggregate principal or face amount of which equals or exceeds
(or may equal or exceed) $500,000 and covering any Property of the Company or
any of its Subsidiaries, and the aggregate Indebtedness secured (or that may be
secured) by each such Lien and the Property covered by each such Lien is
correctly described in Part B of said Schedule II.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -59-

                  8.13 Environmental Matters. Each of the Company and its
                       ---------------------
Subsidiaries has obtained all environmental, health and safety permits, licenses
and other authorizations required under all Environmental Laws to carry on its
business as now being or as proposed to be conducted, except to the extent
failure to have any such permit, license or authorization could not reasonably
be expected (either individually or in the aggregate) to have a Material Adverse
Effect. Each of such permits, licenses and authorizations is in full force and
effect and each of the Company and its Subsidiaries is in compliance with the
terms and conditions thereof, and is also in compliance with all other
limitations, restrictions, conditions, standards, prohibitions, requirements,
obligations, schedules and timetables contained in any applicable Environmental
Law or in any regulation, code, plan, order, decree, judgment, injunction,
notice or demand letter issued, entered, promulgated or approved thereunder,
except to the extent failure to comply therewith would not (either individually
or in the aggregate) have a Material Adverse Effect. Except as set forth on
Schedule VII hereto, no notice, notification, demand, request for information,
citation, summons or order has been issued, no complaint has been filed, no
penalty has been assessed and no investigation or review is pending or (to the
knowledge of the Company) threatened by any governmental or other entity with
respect to any alleged failure by the Company or any of its Subsidiaries to have
any environmental, health or safety permit, license or other authorization
required under any Environmental Law in connection with the conduct of the
business of the Company or any of its Subsidiaries or with respect to any
generation, treatment, storage, recycling, transportation, discharge or
disposal, or any Release of any Hazardous Materials generated by the Company or
any of its Subsidiaries. All environmental investigations, studies, audits,
tests, reviews or other analyses conducted by or that are in the possession of
the Company or any of its Subsidiaries in relation to facts, circumstances or
conditions at or affecting any site or facility now or previously owned,
operated or leased by the Company or any of its Subsidiaries and that could
result in a Material Adverse Effect have been made available to the Lenders.

                  8.14 Capitalization. The authorized capital stock of the
                       --------------
Company consists, on November 26, 1999, of an aggregate of 45,000,000 shares
consisting of (i) 40,000,000 shares of common stock, par value $.01 per share
(of which on November 26, 1999, 20,631,648 shares were duly and validly issued
and outstanding, excluding 8,841,240 shares which were held in treasury), each
of which shares is fully paid and nonassessable and (ii) 5,000,000 shares of
preferred stock, par value $.01 per share, none of which shares are outstanding
(or held in treasury). The Company has no shares reserved for issuance except
that, as of November 26, 1999, there were 3,356,044 shares of common stock
reserved for issuance pursuant to the existing employee option plans and 500,000
shares of Series B Participating Preferred Stock, par value $.01 per share
("Series B Preferred Shares") reserved for issuance upon exercise of the Rights
  -------------------------
(the "Rights") to purchase Series B Preferred Shares, issued pursuant to the
      ------
Stockholder Protection Rights Agreement dated as of February 5, 1993 by and
between the Company and Mellon Securities Trust Company, as Rights Agent (the
"Rights Agreement"). As of the date hereof less than 1% of such issued and
 ----------------
outstanding shares of common stock are owned beneficially and of record by
Warburg Pincus and Warburg Affiliates.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -60-

                  As of the date hereof, except for the Rights, (x) there are no
outstanding Equity Rights with respect to the Company and (y) there are no
outstanding obligations of the Company or any of its Subsidiaries to repurchase,
redeem, or otherwise acquire any shares of capital stock of the Company nor are
there any outstanding obligations of the Company or any of its Subsidiaries to
make payments to any Person, such as "phantom stock" payments, where the amount
thereof is calculated with reference to the fair market value or equity value of
the Company or any of its Subsidiaries.

                  8.15 Subsidiaries, Etc.
                       -----------------

                  (a) Subsidiaries. Set forth in Part A of Schedule III hereto
                      ------------
is a complete and correct list of all of the Subsidiaries of the Company as of
the date hereof, together with, for each such Subsidiary, (i) the jurisdiction
of organization of such Subsidiary, (ii) each Person holding ownership interests
in such Subsidiary and (iii) the nature of the ownership interests held by each
such Person and the percentage of ownership of such Subsidiary represented by
such ownership interests. Except as disclosed in Part A of Schedule III hereto,
(x) each of the Company and its Subsidiaries owns, free and clear of Liens
(other than Liens created pursuant to the Security Documents), and has the
unencumbered right to vote, all outstanding ownership interests in each Person
shown to be held by it in Part A of Schedule III hereto, (y) all of the issued
and outstanding capital stock of each such Person organized as a corporation is
validly issued, fully paid and nonassessable and (z) there are no outstanding
Equity Rights with respect to such Person.

                  (b) Investments. Set forth in Part B of Schedule III hereto is
                      -----------
a complete and correct list of all Investments (other than Investments disclosed
in Part A of said Schedule III hereto and other than Investments of the type
referred to in clauses (b), (c), (d) or (e) of Section 9.08 hereof) held by the
Company or any of its Subsidiaries in any Person on the date hereof and, for
each such Investment, (x) the identity of the Person or Persons holding such
Investment and (y) the nature of such Investment. Except as disclosed in Part B
of Schedule III hereto, each of the Company and its Subsidiaries owns, free and
clear of all Liens (other than Liens created pursuant to the Security
Documents), all such Investments.

                  (c) Absence of Certain Restrictions. None of the Subsidiaries
                      -------------------------------
of the Company is, on the date hereof, subject to any indenture, agreement,
instrument or other arrangement of the type described in Section 9.16(c) hereof.

                  8.16 Title to Assets. The Company owns and has on the date
                       ---------------
hereof good and marketable title (subject only to Liens permitted by Section
9.06 hereof) to the material Properties shown to be owned in the most recent
financial statements referred to in Section 8.02 hereof (other than Properties
disposed of in the ordinary course of business or otherwise permitted to be
disposed of pursuant to Section 9.05 hereof). The Company owns and has on the
date hereof good and marketable title to, and enjoys on the date hereof peaceful
and undisturbed

                               Credit Agreement
                               ----------------
<PAGE>

                                     -61-

possession of, all material Properties (subject only to Liens permitted by
Section 9.06 hereof) that are necessary for the operation and conduct of its
businesses.

                  8.17 True and Complete Disclosure. The information, reports,
                       ----------------------------
financial statements, exhibits and schedules furnished in writing by or on
behalf of the Obligors to the Administrative Agent or any Lender in connection
with the negotiation, preparation or delivery of this Agreement and the other
Loan Documents or included herein or therein or delivered pursuant hereto or
thereto, when taken as a whole (together with the Information Memorandum) do not
contain any untrue statement of material fact or omit to state any material fact
necessary to make the statements herein or therein, in light of the
circumstances under which they were made, not misleading. All written
information furnished after the date hereof by the Company and its Subsidiaries
to the Administrative Agent and the Lenders in connection with this Agreement
and the other Loan Documents and the transactions contemplated hereby and
thereby will be true, complete and accurate in every material respect, or (in
the case of projections) based on reasonable estimates, on the date as of which
such information is stated or certified. There is no fact known to the Company
that could have a Material Adverse Effect that has not been disclosed herein, in
the other Loan Documents or in a report, financial statement, exhibit, schedule,
disclosure letter or other writing furnished to the Lenders for use in
connection with the transactions contemplated hereby or thereby.

                  8.18 Real Property. Set forth on Schedule IV attached hereto
                       -------------
is a list, as of the date hereof, of all of the real property interests held by
the Company and its Subsidiaries, indicating in each case whether the respective
Property is owned or leased, the identity of the owner or lessee and the
location of the respective Property.

                  8.19 Year 2000 Issues. Any reprogramming required to permit
                       ----------------
the proper functioning, in and following the year 2000, of (i) the computer
systems of the Company and its Subsidiaries and (ii) equipment containing
embedded microchips (including systems and equipment supplied by others or with
which the systems of the Company and its Subsidiaries interface) and the testing
of all such systems and equipment, as so reprogrammed, has been completed in all
material respects. The computer and management information systems of the
Company and its Subsidiaries are and, with ordinary course upgrading and
maintenance, will continue for the term of this Agreement to be, sufficient to
permit the Company and its Subsidiaries to conduct its business without a
Material Adverse Effect.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -62-

          Section 9. Covenants of the Company. The Company covenants and agrees
                     ------------------------
with the Lenders and the Administrative Agent that, so long as any Commitment,
Loan or Letter of Credit Liability is outstanding and until payment in full of
all amounts payable by the Company hereunder:

          9.01 Financial Statements Etc. The Company shall deliver to the
               ------------------------
Administrative Agent, together with copies for each of the Lenders (which copies
the Administrative Agent shall promptly forward to the Lenders):

          (a)  as soon as available and in any event within 45 days after the
     end of each of the first three quarterly fiscal periods of each fiscal year
     of the Company, consolidated statements of income, retained earnings and
     cash flows of the Company and its Subsidiaries for such period and for the
     period from the beginning of the respective fiscal year to the end of such
     period, and the related consolidated balance sheets of the Company and its
     Subsidiaries as at the end of such period, setting forth in each case in
     comparative form the corresponding consolidated figures for the
     corresponding periods in the preceding fiscal year (except that, in the
     case of balance sheets, such comparison shall be to the last day of the
     prior fiscal year), accompanied by a certificate of a senior financial
     officer of the Company, which certificate shall state that said
     consolidated financial statements fairly present the consolidated financial
     condition and results of operations of the Company and its Subsidiaries in
     accordance with generally accepted accounting principles, consistently
     applied, as at the end of, and for, such period (subject to normal year-end
     audit adjustments);

          (b)  as soon as available and in any event within 90 days after the
     end of each fiscal year of the Company, consolidated statements of income,
     retained earnings and cash flows of the Company and its Subsidiaries for
     such fiscal year and the related consolidated balance sheets of the Company
     and its Subsidiaries as at the end of such fiscal year, setting forth in
     each case in comparative form the corresponding consolidated figures for
     the preceding fiscal year, and accompanied by an opinion thereon of
     independent certified public accountants of recognized national standing,
     which opinion shall state that said consolidated financial statements
     fairly present the consolidated financial condition and results of
     operations of the Company and its Subsidiaries as at the end of, and for,
     such fiscal year in accordance with generally accepted accounting
     principles, and a statement of such accountants to the effect that, in
     making the examination necessary for their opinion, nothing came to their
     attention that caused them to believe that the Company was not in
     compliance with Section 9.10 hereof, insofar as such Section relates to
     accounting matters;

          (c)  promptly upon their becoming available, copies of all
     registration statements and regular periodic reports, if any, that the
     Company shall have filed with the Securities and Exchange Commission (or
     any governmental agency substituted therefor) or any national securities
     exchange;

                               Credit Agreement
                               ----------------
<PAGE>

                                     -63-

          (d)  promptly upon the mailing thereof to the shareholders of the
     Company generally or to holders of Subordinated Indebtedness generally,
     copies of all financial statements, reports and proxy statements so mailed,
     and promptly following the receipt thereof by the Company, copies of any
     notices or demands made by any holder (or a trustee for any holder) of any
     Subordinated Indebtedness to or upon the Company;

          (e)  as soon as possible, and in any event within twenty Business Days
     after the Company knows that any of the events or conditions specified
     below with respect to any Plan or Multiemployer Plan has occurred or
     exists, a statement signed by a senior financial officer of the Company
     setting forth details respecting such event or condition and the action, if
     any, that the Company or its ERISA Affiliate proposes to take with respect
     thereto (and a copy of any report or notice required to be filed with or
     given to the PBGC by the Company or an ERISA Affiliate with respect to such
     event or condition):

                    (i)   any reportable event, as defined in Section 4043(c) of
          ERISA and the regulations issued thereunder, with respect to a Plan,
          as to which the PBGC has not by regulation waived the notice
          requirement of Section 4043(a) of ERISA (provided that a failure to
          meet the minimum funding standard of Section 412 of the Code or
          Section 302 of ERISA, including, without limitation, the failure to
          make on or before its due date a required installment under Section
          412(m) of the Code or Section 302(e) of ERISA, shall be a reportable
          event regardless of the issuance of any waivers in accordance with
          Section 412(d) of the Code); and any request for a waiver under
          Section 412(d) of the Code for any Plan;

                    (ii)  the distribution under Section 4041 of ERISA of a
          notice of intent to terminate any Plan or any action taken by the
          Company or an ERISA Affiliate to terminate any Plan;

                    (iii) the institution by the PBGC of proceedings under
          Section 4042 of ERISA for the termination of, or the appointment of a
          trustee to administer, any Plan, or the receipt by the Company or any
          ERISA Affiliate of a notice from a Multiemployer Plan that such action
          has been taken by the PBGC with respect to such Multiemployer Plan;

                    (iv)  the complete or partial withdrawal from a
          Multiemployer Plan by the Company or any ERISA Affiliate that results
          in liability under Section 4201 or 4204 of ERISA (including the
          obligation to satisfy secondary liability as a result of a purchaser
          default) or the receipt by the Company or any ERISA Affiliate of
          notice from a Multiemployer Plan that it is in reorganization or
          insolvency pursuant to Section 4241 or 4245 of ERISA or that it
          intends to terminate or has terminated under Section 4041A of ERISA;

                               Credit Agreement
                               ----------------
<PAGE>

                                     -64-

                    (v)  the institution of a proceeding by a fiduciary of any
          Multiemployer Plan against the Company or any ERISA Affiliate to
          enforce Section 515 of ERISA, which proceeding is not dismissed within
          30 days; and

                    (vi) the adoption of an amendment to any Plan that, pursuant
          to Section 401(a)(29) of the Code or Section 307 of ERISA, would
          result in the loss of tax-exempt status of the trust of which such
          Plan is a part if the Company or an ERISA Affiliate fails to timely
          provide security to the Plan in accordance with the provisions of said
          Sections;

          (f)  promptly after the Company knows or has reason to believe that
     any Default has occurred, a notice of such Default describing the same in
     reasonable detail and, together with such notice or as soon thereafter as
     possible, a description of the action that the Company has taken or
     proposes to take with respect thereto; and

          (g)  from time to time such other information regarding the financial
     condition, operations, business or prospects of the Company or any of its
     Subsidiaries (including, without limitation, any Plan or Multiemployer Plan
     and any reports or other information required to be filed under ERISA) as
     any Lender or the Administrative Agent may reasonably request.

The Company will furnish to the Administrative Agent, together with copies for
each of the Lenders (which copies the Administrative Agent shall promptly
forward to the Lenders), at the time it furnishes each set of financial
statements pursuant to Section 9.01(a) or 9.01(b) hereof, a certificate of a
senior financial officer of the Company (i) to the effect that no Default has
occurred and is continuing (or, if any Default has occurred and is continuing,
describing the same in reasonable detail and describing the action that the
Company has taken or proposes to take with respect thereto) and (ii) setting
forth in reasonable detail the computations necessary to determine whether the
Company is in compliance with Sections 9.07(g), 9.08(g), 9.09(b) and 9.10 hereof
as of the end of the respective monthly accounting period, quarterly fiscal
period or fiscal year. During the fourth fiscal quarter of each fiscal year of
the Company, the Company will furnish to the Administrative Agent, together with
copies for each of the Lenders (which copies the Administrative Agent shall
promptly forward to the Lenders) a copy of the Company's business plan and
projections for the upcoming fiscal year. During the first fiscal quarter of
each fiscal year of the Company, the Company will hold a meeting with the
Lenders at which time the Company will discuss its business and operations and
projections for such fiscal year.

          9.02 Litigation. The Company will promptly give to the Administrative
               ----------
Agent, together with copies for each of the Lenders (which copies the
Administrative Agent shall promptly forward to the Lenders), notice of all legal
or arbitral proceedings, and of all proceedings by or before any governmental or
regulatory authority or agency, and any material development in respect of such
legal or other proceedings, affecting the Company or any of its Subsidiaries,
except proceedings that, if adversely determined, would not (either individually
or

                               Credit Agreement
                               ----------------
<PAGE>

                                     -65-

in the aggregate) have a Material Adverse Effect. Without limiting the
generality of the foregoing, the Company will give to the Administrative Agent,
together with copies for each Lender (which copies the Administrative Agent
shall promptly forward to the Lenders), notice of the assertion of any
environmental matter by any Person against, or with respect to the activities
of, the Company or any of its Subsidiaries and notice of any alleged violation
of or non-compliance with any Environmental Laws or any permits, licenses or
authorizations, other than any environmental matter or alleged violation that,
if adversely determined, would not (either individually or in the aggregate)
have a Material Adverse Effect.

          9.03  Existence, Etc. The Company will, and will cause each of its
                --------------
Subsidiaries to:

          (a)  preserve and maintain its legal existence and all of its material
     rights, privileges, licenses and franchises (provided that nothing in this
                                                  --------
     Section 9.03 shall prohibit any transaction expressly permitted under
     Section 9.05 hereof);

          (b)  comply with the requirements of all applicable laws, rules,
     regulations and orders of governmental or regulatory authorities if failure
     to comply with such requirements could (either individually or in the
     aggregate) have a Material Adverse Effect;

          (c)  pay and discharge all taxes, assessments and governmental charges
     or levies imposed on it or on its income or profits or on any of its
     Property prior to the date on which penalties attach thereto, except for
     any such tax, assessment, charge or levy the payment of which is being
     contested in good faith and by proper proceedings and against which
     adequate reserves are being maintained;

          (d)  maintain all of its Properties used or useful in its business in
     good working order and condition, ordinary wear and tear excepted;

          (e)  keep adequate records and books of account, in which complete
     entries will be made in accordance with generally accepted accounting
     principles consistently applied; and

          (f)  permit representatives of any Lender or the Administrative Agent,
     during normal business hours and upon reasonable notice to the Company, to
     examine, copy and make extracts from its books and records, to inspect any
     of its Properties, and to discuss its business and affairs with its
     officers, all to the extent reasonably requested by such Lender or the
     Administrative Agent (as the case may be).

          9.04  Insurance. The Company will, and will cause each of its
                ---------
Subsidiaries to, maintain insurance with financially sound and reputable
insurance companies, and with respect to Property and risks of a character
usually maintained by corporations engaged in the same or similar business
similarly situated, against loss, damage and liability of the kinds and in the

                               Credit Agreement
                               ----------------
<PAGE>

                                     -66-

amounts customarily maintained by such corporations, provided that in any event
the Company will maintain property damage insurance with respect to the tangible
personal and real property subject to the Liens of the Security Documents in
such amounts, and subject to such deductibles, as shall be satisfactory to the
Administrative Agent, and shall name the Administrative Agent as loss payee
under each policy of such insurance.

          9.05  Prohibition of Fundamental Changes.
                ----------------------------------

          (a)  Mergers and Consolidations. The Company will not, nor will it
               --------------------------
permit any of its Subsidiaries to, enter into any transaction of merger or
consolidation or amalgamation, or liquidate, wind up or dissolve itself (or
suffer any liquidation or dissolution).

          (b)  Acquisitions. The Company will not, nor will it permit any of its
               ------------
Subsidiaries to, acquire any business or Property from, or capital stock of, or
be a party to any acquisition of, any Person except for purchases of inventory
and other Property to be sold or used in the ordinary course of business,
Investments permitted under Section 9.08(g) hereof, and Capital Expenditures.

          (c)  Dispositions. The Company will not, nor will it permit any of its
               ------------
Subsidiaries to, convey, sell, lease, transfer or otherwise dispose of, in one
transaction or a series of transactions, any part of its business or Property,
whether now owned or hereafter acquired (including, without limitation,
receivables and leasehold interests, but excluding the sale of (i) obsolete or
worn-out Property, tools or equipment no longer used or useful in its business,
(ii) any inventory or other Property sold or disposed of in the ordinary course
of business and on ordinary business terms, (iii) after the date hereof,
Property with an aggregate value of $25,000,000, so long as any such Disposition
or Dispositions will not materially adversely affect EBITDA (as determined by
the Majority Lenders), (iv) the sale (and simultaneous lease-back) by the
Company of its headquarters facility in Windsor, Connecticut in connection with
the incurrence of Indebtedness permitted under Section 9.07(f) hereof, (v) the
sale of accounts receivable arising with respect to one or more particular
customers up to an aggregate amount not exceeding $5,000,000 during any fiscal
year and (vi) the factoring of accounts receivable arising with respect to one
or more particular customers up to an aggregate outstanding amount at any one
time of $5,000,000).

          (d)  Certain Exclusions. Notwithstanding the foregoing provisions of
               ------------------
this Section 9.05:

          (i)  any Wholly Owned Subsidiary of the Company may be merged or
     consolidated with or into: (x) the Company if the Company shall be the
     continuing or surviving corporation or (y) any other Wholly Owned
     Subsidiary of the Company;

          (ii) any Wholly Owned Subsidiary of the Company may sell, lease,
     transfer or otherwise dispose of any or all of its Property (upon voluntary
     liquidation or otherwise) to the Company or another Wholly Owned Subsidiary
     of the Company; and

                               Credit Agreement
                               ----------------
<PAGE>

                                     -67-

          (iii) to the extent the respective transaction is not permitted by the
     exceptions set forth in Section 9.05(b) hereof, the Company or a Wholly
     Owned Subsidiary of the Company may acquire any business or Property from,
     or capital stock of, or be a party to any acquisition of, any Person, so
     long as:

                    (A)  the aggregate Purchase Price of all such acquisitions
          after the date hereof shall not exceed $100,000,000;

                    (B)  after giving effect to such acquisition the Company
          shall be in compliance with Section 9.10 hereof (the determination of
          such compliance to be calculated on a pro forma basis, as at the end
          of and for the fiscal quarter most recently ended prior to the date of
          such acquisition for which financial statements of the Company and its
          Subsidiaries are available, under the assumption that such acquisition
          shall have occurred, and any Indebtedness in connection therewith
          shall have been incurred, at the beginning of the applicable period,
          and under the assumption that interest for such period had been equal
          to the actual weighted average interest rate in effect for the Loans
          hereunder on the date of such acquisition), and the Company shall have
          delivered to the Administrative Agent a certificate of the Chief
          Financial Officer showing such calculations in reasonable detail to
          demonstrate such compliance; and

                    (C)  immediately prior to such acquisition and after giving
          effect thereto, no Default shall have occurred and be continuing.

          9.06 Limitation on Liens. The Company will not, nor will it permit any
               -------------------
of its Subsidiaries to, create, incur, assume or suffer to exist any Lien upon
any of its Property, whether now owned or hereafter acquired, except:

          (a)  Liens created pursuant to the Security Documents;

          (b)  Liens in existence on the date hereof and listed in Part B of
     Schedule II hereto (excluding, however, following the making of the initial
     Loans hereunder, Liens securing Indebtedness to be repaid with the proceeds
     of such Loans, as indicated on said Schedule II);

          (c)  Liens imposed by any governmental authority for taxes,
     assessments or charges not yet due or that are being contested in good
     faith and by appropriate proceedings if adequate reserves with respect
     thereto are maintained on the books of the Company or the affected
     Subsidiaries, as the case may be, in accordance with GAAP;

          (d)  carriers', warehousemen's, mechanics', materialmen's, repairmen's
     or other like Liens arising in the ordinary course of business that are not
     overdue for a period of more than 30 days or that are being contested in
     good faith and by appropriate

                               Credit Agreement
                               ----------------
<PAGE>

                                     -68-

     proceedings and Liens securing judgments but only to the extent for an
     amount and for a period not resulting in an Event of Default under Section
     10(h) hereof;

          (e)  pledges or deposits under worker's compensation, unemployment
     insurance and other social security legislation;

          (f)  deposits to secure the performance of bids, trade contracts
     (other than for Indebtedness), leases, statutory obligations, surety and
     appeal bonds, performance bonds and other obligations of a like nature
     incurred in the ordinary course of business;

          (g)  easements, rights-of-way, restrictions and other similar
     encumbrances incurred in the ordinary course of business and encumbrances
     consisting of zoning restrictions, easements, licenses, restrictions on the
     use of Property or minor imperfections in title thereto that, in the
     aggregate, are not material in amount, and that do not in any case
     materially detract from the value of the Property subject thereto or
     interfere with the ordinary conduct of the business of the Company or any
     of its Subsidiaries;

          (h)  Liens covering the headquarters facility of the Company in
     Windsor, Connecticut arising as a result of the sale and leaseback of such
     facility as permitted under Section 9.07(f) hereof; and

          (i)  Liens upon real and/or tangible personal Property acquired after
     the date hereof (by purchase, construction or otherwise) by the Company or
     any of its Subsidiaries, each of which Liens secures Indebtedness under
     Section 9.07(g) hereof and which Liens either (A) existed on such Property
     before the time of its acquisition and was not created in anticipation
     thereof or (B) was created solely for the purpose of securing Indebtedness
     representing, or incurred to finance, refinance or refund, the cost
     (including the cost of construction) of such Property; provided that (i) no
                                                            --------
     such Lien shall extend to or cover any Property of the Company or such
     Subsidiary other than the Property so acquired and improvements thereon and
     (ii) the principal amount of Indebtedness secured by any such Lien shall at
     no time exceed the fair market value (as determined in good faith by a
     senior financial officer of the Company) of such Property at the time it
     was acquired (by purchase, construction or otherwise).

          9.07 Indebtedness. The Company will not, nor will it permit any of its
               ------------
Subsidiaries to, create, incur or suffer to exist any Indebtedness except:

          (a)  Indebtedness to the Lenders hereunder;

          (b)  Indebtedness (herein, "Acquired Indebtedness") of a Subsidiary
                                      ---------------------
     acquired in accordance with Section 9.05(d)(iii) hereof, so long as such
     Indebtedness is in existence on the date such acquisition is consummated
     and was not created in anticipation thereof;

                               Credit Agreement
                               ----------------
<PAGE>

                                     -69-

          (c)  Indebtedness outstanding on the date hereof and listed in Part A
     of Schedule II hereto (excluding, however, following the making of the
     initial Loans hereunder, the Indebtedness to be repaid with the proceeds of
     such Loans, as indicated on said Schedule II);

          (d)  Subordinated Indebtedness incurred after the Effective Date in
     accordance with Section 9.12(a) hereof in an aggregate principal amount up
     to but not exceeding $200,000,000, so long as no Event of Default or breach
     of any covenant hereunder is in existence at the time of any such
     incurrence or would be created by such incurrence;

          (e)  Indebtedness of Subsidiaries of the Company to the Company or to
     other Subsidiaries of the Company;

          (f)  Indebtedness of the Company arising in connection with a sale and
     leaseback of the Company's headquarters facility in Windsor, Connecticut,
     so long as the aggregate amount thereof shall not exceed $15,000,000; and

          (g)  additional Indebtedness of the Company and its Subsidiaries
     (including, without limitation, Capital Lease Obligations and other
     Indebtedness secured by Liens permitted under Sections 9.06(i) hereof) up
     to but not exceeding $3,500,000 at any one time outstanding.

          9.08  Investments. The Company will not, nor will it permit any of its
                -----------
Subsidiaries to, make or permit to remain outstanding any Investments except:

          (a)  Investments outstanding on the date hereof and identified in Part
     B of Schedule III hereto;

          (b)  operating deposit accounts with banks;

          (c)  Permitted Investments;

          (d)  Investments by the Company and its Subsidiaries in the Company
     and its Subsidiaries;

          (e)  Hedging Agreements entered into in the ordinary course of
     business and not for speculative purposes, provided that any Equity Hedging
                                                --------
     Arrangement must provide that the Company has the option to settle its
     obligations thereunder by delivery of shares of stock of the Company (and
     shall not be obligated to settle by paying cash thereunder);

          (f)  Investments in respect of Qualified Acquisitions; and

                               Credit Agreement
                               ----------------
<PAGE>

                                     -70-

          (g)  additional Investments of up to but not exceeding $10,000,000 in
     the aggregate during any fiscal year, provided that in no event shall the
                                           --------
     aggregate amount of all such investments exceed $25,000,000.

          9.09  Dividend Payments. The Company will not, nor will it permit any
                -----------------
of its Subsidiaries to, declare or make any Dividend Payment at any time;
provided that, so long as at the time thereof and after giving effect thereto no
Default shall have occurred and be continuing, the Company may:

          (a)  at any time after the Effective Date, declare and make Dividend
     Payments in cash in an amount equal to 2.5 cents per share for each fiscal
     quarter (appropriately adjusted to give effect to any stock splits, stock
     dividends or other dilutive events);

          (b)  at any time after the Effective Date, declare additional Dividend
     Payments payable in cash within 60 days after the date of declaration
     thereof, so long as, on the date of declaration of such Dividend Payment
     (the "Current Dividend Payment") and after giving effect thereto:
           ------------------------

                    (i)   the aggregate amount of the Current Dividend Payment,
          and of all prior Dividend Payments declared under this clause (b)
          during the period commencing on the Effective Date through and
          including the date of the Current Dividend Payment shall not exceed
          40% of Excess Cash Flow for the period (treated for these purposes as
          a single accounting period) commencing on the Effective Date through
          and including the last day of the quarterly fiscal period of the
          Company most recently ended prior to the date of declaration of the
          Current Dividend Payment;

                    (ii)  the Total Debt Ratio as at the date of declaration of
          the Current Dividend Payment (and after giving effect thereto) shall
          be less than 3.75 to 1 and the Company would have been in compliance
          with Section 9.10(c) hereof as at the last day of the most recently
          ended fiscal quarter under the assumption that Fixed Charges for the
          period of four consecutive fiscal quarters ended on such last day had
          been determined on a pro forma basis to include such Dividend Payment
          and all other Dividend Payments made under this clause (b) subsequent
          to such last day; and

                    (iii) the Company shall have delivered to the Administrative
          Agent, at least ten Business Days (but not more than twenty Business
          Days) prior to the date of declaration of the Current Dividend
          Payment, a certificate of a senior financial officer of the Company
          setting forth computations in reasonable detail demonstrating
          satisfaction of the foregoing conditions as at the date of such
          certificate,

                               Credit Agreement
                               ----------------
<PAGE>

                                     -71-

     it being understood that Dividend Payments under the foregoing clause (a)
     are neither subject to this clause (b) nor included in determining the
     amount of Dividend Payments permitted to be made under this clause (b) and
     that any Dividend Payment declared in accordance with the foregoing
     provisions of this clause (b) shall not be subject to additional conditions
     under this Agreement so long as the same is paid in cash within sixty days
     of the date of such declaration; and

          (c)  at any time after the Effective Date, repurchase shares of its
     capital stock from the holders thereof from the proceeds of Loans hereunder
     so long as the aggregate amount of such repurchases shall not exceed
     $115,000,000 after the date hereof.

          Nothing herein shall be deemed to prohibit the payment of dividends by
any Subsidiary of the Company to the Company or to any other Subsidiary of the
Company.

          9.10  Certain Financial Covenants.
                ---------------------------

          (a)  Total Debt Ratio. The Company will not permit the Total Debt
               ----------------
Ratio to exceed the following respective ratios at any time during the following
respective periods:

          Period                                             Ratio
          ------                                             -----

     From the Effective Date                                3.75 to 1
       through September 30, 2000

     From October 1, 2000                                   3.50 to 1
       through September 29, 2001

     From September 30, 2001                                3.25 to 1
       through September 28, 2002

     From September 29, 2002                                3.00 to 1
       and thereafter

          (b)  Interest Coverage Ratio. The Company will cause the Interest
               -----------------------
Coverage Ratio to exceed 2.50 to 1 on the Effective Date and at all times
thereafter.

          (c)  Fixed Charges Ratio. The Company will cause the Fixed Charges
               -------------------
Ratio to exceed 1.05 to 1 on the Effective Date and at all times thereafter.

          9.11  Interest Rate Protection Agreements. The Company will within 90
                -----------------------------------
days of the Effective Date enter into, and thereafter maintain in full force and
effect, one or more Interest Rate Protection Agreements with one or more of the
Lenders (and/or with a bank or other financial institution reasonably
satisfactory to the Administrative Agent), that effectively enables the Company
(in a manner satisfactory to the Administrative Agent) to protect itself, for a
period

                               Credit Agreement
                               ----------------
<PAGE>

                                     -72-

of at least 3 years measured from the Effective Date, against three-month London
interbank offered rates exceeding 8% per annum as to a notional principal amount
at least equal to the sum of $100,000,000 plus, within 90 days after the making
                                          ----
hereunder of any Incremental Loans of any Series, 75% of principal amount
thereof, in each case upon terms and conditions satisfactory to the
Administrative Agent.

          9.12  Subordinated Indebtedness.
                -------------------------

          (a)  Incurrence. The Company may incur additional Indebtedness so long
               ----------
as

          (i)   such additional Indebtedness is subordinated to the obligations
     of the Company to pay principal of and interest on the Loans and the other
     obligations hereunder and under the Loan Documents on terms of
     subordination, and pursuant to documentation containing other terms
     (including, without limitation, interest, amortization, covenants and
     events of default), in each case in form and substance reasonably
     satisfactory to the Majority Lenders;

          (ii)  no principal payments with respect to such Indebtedness shall be
     due prior to the date that is at least one year after the loans hereunder
     have matured;

          (iii) such Indebtedness is not secured by any Lien on property of the
     Company or any Subsidiary; and

          (iv)  at the time of such incurrence, and after giving effect thereto,
     no Default shall have occurred and be continuing and the Company shall be
     in pro forma compliance with Section 9.10 hereof (the determination of such
     pro forma compliance to be calculated, as at the end of and for the period
     of four fiscal quarters most recently ended prior to the date of such
     incurrence for which financial statements of the Company and its
     Subsidiaries are available, under the assumption that such incurrence shall
     have occurred at the beginning of the applicable period) and the Company
     shall have delivered to the Administrative Agent a certificate of a
     financial officer showing such calculation in reasonable detail to
     demonstrate such compliance.

Any Subsidiary Guarantor may Guarantee such Indebtedness so long as such
Guarantee is similarly subordinated to the Guarantee of such Subsidiary
Guarantor hereunder upon terms (including, without limitation, terms of
subordination) in form and substance reasonably satisfactory to the Majority
Lenders.

          (b)  Payments and Prepayments. The Company will not, nor will it
               ------------------------
permit any of its Subsidiaries to, purchase, redeem, retire or otherwise acquire
for value, or set apart any money for a sinking, defeasance or other analogous
fund for the purchase, redemption, retirement or other acquisition of, or make
any voluntary payment or prepayment of the principal of or interest on, or any
other amount owing in respect of, any Subordinated Indebtedness, except

                               Credit Agreement
                               ----------------
<PAGE>

                                     -73-

for regularly scheduled payments or prepayments of principal and interest in
respect thereof required pursuant to the instruments evidencing such
Subordinated Indebtedness.

          9.13  Lines of Business. The Company will not, nor will it permit any
                -----------------
of its Subsidiaries to, engage to any substantial extent in any line or lines of
business activity other than lines of business substantially similar to that
conducted by the Company and its Subsidiaries on the date hereof, provided that
                                                                  --------
the Company and its Subsidiaries may, to the extent otherwise permitted under
this Agreement, engage in ventures that are complimentary to the existing lines
of business of the Company and its Subsidiaries.

          9.14  Transactions with Affiliates. Except as expressly permitted by
                ----------------------------
this Agreement, the Company will not, nor will it permit any of its Subsidiaries
to, directly or indirectly: (a) make any Investment in an Affiliate; (b)
transfer, sell, lease, assign or otherwise dispose of any Property to an
Affiliate; (c) merge into or consolidate with or purchase or acquire Property
from an Affiliate; or (d) enter into any other transaction directly or
indirectly with or for the benefit of an Affiliate (including, without
limitation, Guarantees and assumptions of obligations of an Affiliate); provided
                                                                        --------
that, notwithstanding the foregoing:

          (w)  any Affiliate who is an individual may serve as a director,
     officer or employee of the Company or any of its Subsidiaries and receive
     reasonable compensation for his or her services in such capacity,

          (x)  the Company and its Subsidiaries may enter into transactions
     (other than extensions of credit by the Company or any of its Subsidiaries
     to an Affiliate) providing for the leasing of Property, the rendering or
     receipt of services or the purchase or sale of inventory and other Property
     in the ordinary course of business if the monetary or business
     consideration arising therefrom would be substantially as advantageous to
     the Company and its Subsidiaries as the monetary or business consideration
     that would obtain in a comparable transaction with a Person not an
     Affiliate,

          (y)  the Company and its Subsidiaries may make Permitted Investments
     in the Warburg Pincus Cash Reserve Fund meeting the requirements of the
     definition of "Permitted Investments" in Section 1.01 hereof, and

          (z)  the Company may repurchase shares of its capital stock from
     Warburg Pincus and the Warburg Affiliates to the extent permitted under
     Section 9.09(c) hereof.

          9.15  Use of Proceeds. The Company will use the proceeds of the
                ---------------
Revolving Credit and Incremental Loans hereunder to fund ongoing working capital
and capital expenditures of the Company and its Subsidiaries, to finance the
repurchase of shares of its stock as contemplated by Section 9.09(c) hereof, to
refinance outstandings under the Existing Credit Agreement and to provide funds
for the general corporate purposes (including acquisitions) of the Company and
its Subsidiaries, and the proceeds of the Term Loans will be used to refinance
outstandings under the Existing Credit Agreement, in each case in compliance
with all applicable

                               Credit Agreement
                               ----------------
<PAGE>

                                     -74-

legal and regulatory requirements, including, without limitation, Regulations T,
U and X and the Securities Act of 1933 and the Securities Exchange Act of 1934
and the regulations thereunder; provided that (i) any borrowing of Revolving
                                --------
Credit Loans hereunder that would constitute a utilization of any Reserved
Commitment Amount shall be applied solely to make Capital Expenditures or
Qualified Acquisitions, or to make prepayments of Loans under Section 2.10(c)
hereof and (ii) neither the Administrative Agent nor any Lender shall have any
responsibility as to the use of any of such proceeds.

          9.16  Certain Obligations Respecting Subsidiaries, Etc.
                ------------------------------------------------

          (a)  Subsidiary Guarantors. The Company will take such action, and
               ---------------------
will cause each of its Subsidiaries to take such action, from time to time as
shall be necessary to ensure that all Subsidiaries of the Company are
"Subsidiary Guarantors" hereunder. Without limiting the generality of the
foregoing, in the event that the Company or any of its Subsidiaries shall form
or acquire any new entity that shall constitute a Subsidiary hereunder, the
Company and its Subsidiaries will cause such new Subsidiary to

          (i)   become a "Subsidiary Guarantor" hereunder, and a "Securing
     Party" under the Security Agreement, pursuant to a Guarantee Assumption
     Agreement,

          (ii)  cause such Subsidiary to take such action (including, without
     limitation, delivering such shares of stock, executing and delivering such
     Uniform Commercial Code financing statements and executing and delivering
     mortgages or deeds of trust covering the real Property and fixtures owned
     or leased by such Subsidiary) as shall be necessary to create and perfect
     valid and enforceable first priority Liens on substantially all of the
     Property of such new Subsidiary as collateral security for the obligations
     of such new Subsidiary hereunder and

          (iii) deliver such proof of corporate action, incumbency of officers,
     opinions of counsel and other documents as is consistent with those
     delivered by each Obligor pursuant to Section 7.01 hereof on the Effective
     Date or as the Administrative Agent shall have requested.

          (b)  Ownership of Subsidiaries. The Company will, and will cause each
               -------------------------
of its Subsidiaries to, take such action from time to time as shall be necessary
to ensure that each of its Subsidiaries is a Wholly Owned Subsidiary. In the
event that any additional shares of stock shall be issued by any Subsidiary, the
respective Obligor agrees forthwith to deliver to the Administrative Agent
pursuant to the Security Agreement the certificates evidencing such shares of
stock, accompanied by undated stock powers executed in blank and to take such
other action as the Administrative Agent shall request to perfect the security
interest created therein pursuant to the Security Agreement.

          (c)  Certain Restrictions. The Company will not, and will not permit
               --------------------
any of its Subsidiaries to, enter into, after the date hereof, any indenture,
agreement, instrument or other

                               Credit Agreement
                               ----------------
<PAGE>

                                     -75-

arrangement that, directly or indirectly, prohibits or restrains, or has the
effect of prohibiting or restraining, or imposes materially adverse conditions
upon, the incurrence or payment of Indebtedness, the granting of Liens or, in
the case of its Subsidiaries, the declaration or payment of dividends, the
making of loans, advances or Investments or the sale, assignment, transfer or
other disposition of Property.

          9.17  Modifications of Certain Documents. The Company will not consent
                ----------------------------------
to any modification, supplement or waiver of any of the provisions of any
agreement, instrument or other document evidencing or relating to Subordinated
Indebtedness without the prior consent of the Administrative Agent (with the
approval of the Majority Lenders).

          9.18  Obligations Relating to Collateral Security. The Company agrees
                -------------------------------------------
that in the event it shall, after the date hereof, enter into new lease with
respect to a mail processing facility (whether a new or an existing facility),
it will use its best efforts to obtain from the respective landlord a consent
for the execution and delivery by the Company of a Mortgage covering such
leasehold interest (in which event, upon obtaining such consent, it shall
immediately execute and deliver to the Administrative Agent an appropriate
Mortgage covering such leasehold interest).

          Section 10. Events of Default. If one or more of the following events
                      -----------------
(herein called "Events of Default") shall occur and be continuing:
                -----------------

          (a)  The Company shall default in the payment when due (whether at
     stated maturity or at mandatory or optional prepayment) of (i) any
     principal of any Loan or Reimbursement Obligation, (ii) any interest on any
     Loan or Reimbursement Obligation or (iii) any fee or any other amount
     payable by it hereunder or under any other Loan Document and, in the case
     of any such default in the payment of any fee or other amount, such default
     shall continue for two or more Business Days; or

          (b)  The Company or any of its Subsidiaries shall default in the
     payment when due of any principal of or interest on any of its other
     Indebtedness aggregating $2,000,000 or more (excluding any Indebtedness
     constituting "Subordinated Debt" under and as defined in the Intercompany
     Subordination Agreements); or any event specified in any note, agreement,
     indenture or other document evidencing or relating to any such Indebtedness
     shall occur if the effect of such event is to cause, or (with the giving of
     any notice or the lapse of time or both) to permit the holder or holders of
     such Indebtedness (or a trustee or agent on behalf of such holder or
     holders) to cause, such Indebtedness to become due, or to be prepaid in
     full (whether by redemption, purchase, offer to purchase or otherwise),
     prior to its stated maturity; or any event specified in any Hedging
     Agreement to which any Obligor is a party shall occur if the effect of such
     event is to cause, or (with the giving of any notice or the lapse of time
     or both) to permit, termination or liquidation payment or payments
     aggregating $2,000,000 or more to become due; or

                               Credit Agreement
                               ----------------
<PAGE>

                                     -76-

          (c)  Any representation, warranty or certification made or deemed made
     herein or in any other Loan Document (or in any modification or supplement
     hereto or thereto) by any Obligor, or any certificate furnished to any
     Lender or the Administrative Agent pursuant to the provisions hereof or
     thereof, shall prove to have been false or misleading as of the time made
     or furnished in any material respect; or

          (d)  Any of the following shall occur and be continuing: (i) the
     Company shall default in the performance of any of its obligations under
     any of Sections 9.05, 9.06, 9.07, 9.08, 9.09, 9.10, 9.12, 9.16 or 9.17
     hereof; (ii) any Obligor shall default in the performance of any of its
     obligations under Section 5.02 of the Security Agreement; or (iii) any
     Obligor shall default in the performance of any of its other obligations in
     this Agreement or any other Loan Document and such default shall continue
     unremedied for a period of thirty or more days after notice thereof to the
     Company by the Administrative Agent or any Lender (through the
     Administrative Agent); or

          (e)  The Company or any of its Subsidiaries shall admit in writing its
     inability to, or be generally unable to, pay its debts as such debts become
     due; or

          (f)  The Company or any of its Subsidiaries shall (i) apply for or
     consent to the appointment of, or the taking of possession by, a receiver,
     custodian, trustee, examiner or liquidator of itself or of all or a
     substantial part of its Property, (ii) make a general assignment for the
     benefit of its creditors, (iii) commence a voluntary case under the
     Bankruptcy Code, (iv) file a petition seeking to take advantage of any
     other law relating to bankruptcy, insolvency, reorganization, liquidation,
     dissolution, arrangement or winding-up, or composition or readjustment of
     debts, (v) fail to controvert in a timely and appropriate manner, or
     acquiesce in writing to, any petition filed against it in an involuntary
     case under the Bankruptcy Code or (vi) take any corporate action for the
     purpose of effecting any of the foregoing; or

          (g)  A proceeding or case shall be commenced, without the application
     or consent of the Company or any of its Subsidiaries, in any court of
     competent jurisdiction, seeking (i) its reorganization, liquidation,
     dissolution, arrangement or winding-up, or the composition or readjustment
     of its debts, (ii) the appointment of a receiver, custodian, trustee,
     examiner, liquidator or the like of the Company or such Subsidiary or of
     all or any substantial part of its Property, or (iii) similar relief in
     respect of the Company or such Subsidiary under any law relating to
     bankruptcy, insolvency, reorganization, winding-up, or composition or
     adjustment of debts, and such proceeding or case shall continue
     undismissed, or an order, judgment or decree approving or ordering any of
     the foregoing shall be entered and continue unstayed and in effect, for a
     period of 60 or more days; or an order for relief against the Company or
     any of its Subsidiaries shall be entered in an involuntary case under the
     Bankruptcy Code; or

          (h)  A final judgment or judgments for the payment of money of
     $1,000,000 or more in the aggregate (exclusive of judgment amounts fully
     covered by insurance where

                               Credit Agreement
                               ----------------
<PAGE>

                                     -77-

     the insurer has admitted liability in respect of such judgment) or of
     $10,000,000 or more in the aggregate (regardless of insurance coverage)
     shall be rendered by one or more courts, administrative tribunals or other
     bodies having jurisdiction against the Company or any of its Subsidiaries
     and the same shall not be discharged (or provision shall not be made for
     such discharge), or a stay of execution thereof shall not be procured,
     within 45 days from the date of entry thereof and the Company or the
     relevant Subsidiary shall not, within said period of 45 days, or such
     longer period during which execution of the same shall have been stayed,
     appeal therefrom and cause the execution thereof to be stayed during such
     appeal; or

           (i) An event or condition specified in Section 9.01(e) hereof shall
     occur or exist with respect to any Plan or Multiemployer Plan and, as a
     result of such event or condition, together with all other such events or
     conditions, the Company or any ERISA Affiliate shall incur or in the
     opinion of the Majority Lenders shall be reasonably likely to incur a
     liability to a Plan, a Multiemployer Plan or the PBGC (or any combination
     of the foregoing) that, in the determination of the Majority Lenders, would
     (either individually or in the aggregate) have a Material Adverse Effect;
     or

           (j) There shall have been asserted against the Company or any of its
     Subsidiaries, or any predecessor in interest of the Company or any of its
     Subsidiaries or Affiliates, of (or there shall have been asserted against
     the Company or any of its Subsidiaries) any claims or liabilities, whether
     accrued, absolute or contingent, based on or arising from the generation,
     storage, transport, handling or disposal of Hazardous Materials by the
     Company or any of its Subsidiaries, Affiliates or predecessors that, in the
     reasonable judgment of the Majority Lenders, are reasonably likely to be
     determined adversely to the Company or any of its Subsidiaries, and the
     amount thereof (either individually or in the aggregate) is reasonably
     likely to have a Material Adverse Effect (insofar as such amount is payable
     by the Company or any of its Subsidiaries but after deducting any portion
     thereof that is reasonably expected to be paid by other creditworthy
     Persons jointly and severally liable therefor); or

           (k) Any of the following events shall occur and be continuing:

                 (i) any person or group (within the meaning of Rule 13d-5 under
           the Securities Exchange Act of 1934, as amended (the "Exchange Act")
                                                                 ------------
           and Section 13(d) and 14(d) of the Exchange Act (other than Warburg
           Pincus and the Warburg Affiliates) becomes, directly or indirectly,
           in a single transaction or in a related series of transactions by way
           of merger, consolidation or other business combination or otherwise,
           the "beneficial owner" (as defined in Rule 13d-3 under the Exchange
           Act) of more than 30% of the capital stock of the Company on a fully-
           diluted basis (in other words, giving effect to the exercise of any
           warrants, options and conversion and other rights);



                               Credit Agreement
                               ----------------
<PAGE>

                                     -78-

                 (ii) a majority of the Board of Directors of the Company shall
           no longer be composed of individuals (x) who are members of said
           Board on the date hereof, (y) whose election or nomination to said
           Board has been approved by individuals referred to in the foregoing
           clause (x) constituting at the time of such election or nomination at
           least a majority of said Board or (z) whose election or nomination to
           said Board was approved by individuals referred to in the foregoing
           clauses (x) and (y) constituting at the time of such election or
           nomination at least a majority of said Board; or

                 (iii) any "change of control" or similar event shall occur and
           be continuing under any instrument or agreement governing
           Subordinated Indebtedness if the effect thereof is to require any of
           such Indebtedness to be prepaid, redeemed or repurchased (or to
           require the Company to offer to prepay, redeem or repurchase any of
           such Indebtedness); or

           (l) The Liens created by the Security Documents shall at any time not
     (other than by reason of the action of the Administrative Agent or any of
     the Lenders) constitute a valid and perfected Lien on the collateral
     intended to be covered thereby (to the extent perfection by filing,
     registration, recordation or possession is required herein or therein) in
     favor of the Administrative Agent, free and clear of all other Liens (other
     than Liens permitted under Section 9.06 hereof or under the respective
     Security Documents), or, except for expiration in accordance with its
     terms, any of the Security Documents shall for whatever reason be
     terminated or cease to be in full force and effect, or the enforceability
     thereof shall be contested by any Obligor; or

           (m) The holder of any Indebtedness constituting "Subordinated Debt"
     under and as defined in the Intercompany Subordination Agreements shall
     declare any such Indebtedness to be due and payable prior to the stated
     maturity thereof or commence enforcement of any rights or remedies in
     respect of such Indebtedness;

THEREUPON:

          (1) in the case of an Event of Default other than one referred to in
     clause (f) or (g) of this Section 10 with respect to any Obligor, the
     Administrative Agent may (and shall, upon request of the Majority Lenders),
     by notice to the Company, terminate the Commitments and/or declare the
     principal amount then outstanding of, and the accrued interest on, the
     Loans, the Reimbursement Obligations and all other amounts payable by the
     Obligors hereunder (including, without limitation, any amounts payable
     under Section 5.05 or 5.06 hereof) to be forthwith due and payable
     whereupon such amounts shall be immediately due and payable without
     presentment, demand, protest or other formalities of any kind, all of which
     are hereby expressly waived by each Obligor; and

          (2) in the case of the occurrence of an Event of Default referred to
     in clause (f) or (g) of this Section 10 with respect to any Obligor, the
     Commitments shall



                               Credit Agreement
                               ----------------
<PAGE>

                                     -79-

     automatically be terminated and the principal amount then outstanding of,
     and the accrued interest on, the Loans, the Reimbursement Obligations and
     all other amounts payable by the Obligors hereunder (including, without
     limitation, any amounts payable under Section 5.05 or 5.06 hereof) shall
     automatically become immediately due and payable without presentment,
     demand, protest or other formalities of any kind, all of which are hereby
     expressly waived by each Obligor.

           In addition, upon the occurrence and during the continuance of any
Event of Default (if the Administrative Agent has declared the principal amount
then outstanding of, and accrued interest on, the Revolving Credit Loans and all
other amounts payable by the Company hereunder to be due and payable), the
Company agrees that it shall, if requested by the Administrative Agent or the
Majority Revolving Credit Lenders through the Administrative Agent (and, in the
case of any Event of Default referred to in clause (f) or (g) of this Section 10
with respect to the Company, forthwith, without any demand or the taking of any
other action by the Administrative Agent or such Lenders) provide cover for the
Letter of Credit Liabilities by paying to the Administrative Agent immediately
available funds in an amount equal to the then aggregate undrawn face amount of
all Letters of Credit, which funds shall be held by the Administrative Agent in
the Collateral Account as collateral security in the first instance for the
Letter of Credit Liabilities and be subject to withdrawal only as therein
provided.


           Section 11. The Administrative Agent.
                       ------------------------

           11.01 Appointment, Powers and Immunities. Each Lender hereby appoints
                 ----------------------------------
and authorizes the Administrative Agent to act as its agent hereunder and under
the other Loan Documents with such powers as are specifically delegated to the
Administrative Agent by the terms of this Agreement and of the other Loan
Documents, together with such other powers as are reasonably incidental thereto.
The Administrative Agent (which term as used in this sentence and in Section
11.05 hereof and the first sentence of Section 11.06 hereof shall include
reference to its affiliates and its own and its affiliates' officers, directors,
employees and agents):

           (a) shall have no duties or responsibilities except those expressly
     set forth in this Agreement and in the other Loan Documents, and shall not
     by reason of this Agreement or any other Loan Document be a trustee for any
     Lender;

           (b) shall not be responsible to the Lenders for any recitals,
     statements, representations or warranties contained in this Agreement or in
     any other Loan Document, or in any certificate or other document referred
     to or provided for in, or received by any of them under, this Agreement or
     any other Loan Document, or for the value, validity, effectiveness,
     genuineness, enforceability or sufficiency of this Agreement or any other
     Loan Document or any other document referred to or provided for herein or
     therein or for any failure by the Company or any other Person to perform
     any of its obligations hereunder or thereunder;



                             Credit Agreement
                             ----------------
<PAGE>

                                     -80-

           (c) shall not, except to the extent expressly instructed by the
     Majority Lenders with respect to collateral security under the Security
     Documents, be required to initiate or conduct any litigation or collection
     proceedings hereunder or under any other Loan Document; and

           (d) shall not be responsible for any action taken or omitted to be
     taken by it hereunder or under any other Loan Document or under any other
     document or instrument referred to or provided for herein or therein or in
     connection herewith or therewith, except for its own gross negligence or
     willful misconduct.

The Administrative Agent may employ agents and attorneys-in-fact and shall not
be responsible for the negligence or misconduct of any such agents or attorneys-
in-fact selected by it in good faith.

           11.02 Reliance by Administrative Agent. The Administrative Agent
                 --------------------------------
shall be entitled to rely upon any certification, notice or other communication
(including, without limitation, any thereof by telephone, telecopy, telegram or
cable) reasonably believed by it to be genuine and correct and to have been
signed or sent by or on behalf of the proper Person or Persons, and upon advice
and statements of legal counsel, independent accountants and other experts
selected by the Administrative Agent. As to any matters not expressly provided
for by this Agreement or any other Loan Document, the Administrative Agent shall
in all cases be fully protected in acting, or in refraining from acting,
hereunder or thereunder in accordance with instructions given by the Majority
Lenders or, if provided herein, in accordance with the instructions given by the
Majority Lenders of a particular Class or all of the Lenders as is required in
such circumstance, and such instructions of such Lenders and any action taken or
failure to act pursuant thereto shall be binding on all of the Lenders.

           11.03 Defaults. The Administrative Agent shall not be deemed to have
                 --------
knowledge or notice of the occurrence of a Default unless the Administrative
Agent has received notice from a Lender or the Company specifying such Default
and stating that such notice is a "Notice of Default". In the event that the
Administrative Agent receives such a notice of the occurrence of a Default, the
Administrative Agent shall give prompt notice thereof to the Lenders. The
Administrative Agent shall (subject to Section 11.07 hereof) take such action
with respect to such Default as shall be directed by the Majority Lenders or, if
provided herein, the Majority Lenders of a particular Class, provided that,
                                                             --------
unless and until the Administrative Agent shall have received such directions,
the Administrative Agent may (but shall not be obligated to) take such action,
or refrain from taking such action, with respect to such Default as it shall
deem advisable in the best interest of the Lenders except to the extent that
this Agreement expressly requires that such action be taken, or not be taken,
only with the consent or upon the authorization of the Majority Lenders, the
Majority Lenders of a particular Class or all of the Lenders.

           11.04 Rights as a Lender. With respect to its Commitments and the
                 ------------------
Loans made by it, Chase (and any successor acting as Administrative Agent) in
its capacity as a Lender



                               Credit Agreement
                               ----------------
<PAGE>

                                     -81-

hereunder shall have the same rights and powers hereunder as any other Lender
and may exercise the same as though it were not acting as the Administrative
Agent, and the term "Lender" or "Lenders" shall, unless the context otherwise
indicates, include the Administrative Agent in its individual capacity. Chase
(and any successor acting as Administrative Agent) and its affiliates may
(without having to account therefor to any Lender) accept deposits from, lend
money to, make investments in and generally engage in any kind of banking, trust
or other business with the Obligors (and any of their Subsidiaries or
Affiliates) as if it were not acting as the Administrative Agent, and Chase and
its affiliates (and any such successor) and its affiliates may accept fees and
other consideration from the Obligors for services in connection with this
Agreement or otherwise without having to account for the same to the Lenders.

           11.05 Indemnification. The Lenders agree to indemnify the
                 ---------------
Administrative Agent (to the extent not reimbursed under Section 12.03 hereof,
but without limiting the obligations of the Company under said Section 12.03)
ratably in accordance with the aggregate principal amount of the Loans and
Reimbursement Obligations held by the Lenders (or, if no Loans or Reimbursement
Obligations are at the time outstanding, ratably in accordance with their
respective Commitments), for any and all liabilities, obligations, losses,
damages, penalties, actions, judgments, suits, costs, expenses or disbursements
of any kind and nature whatsoever that may be imposed on, incurred by or
asserted against the Administrative Agent (including by any Lender) arising out
of or by reason of any investigation in or in any way relating to or arising out
of this Agreement or any other Loan Document or any other documents contemplated
by or referred to herein or therein or the transactions contemplated hereby or
thereby (including, without limitation, the costs and expenses that the Company
is obligated to pay under Section 12.03 hereof) or the enforcement of any of the
terms hereof or thereof or of any such other documents, provided that no Lender
                                                        --------
shall be liable for any of the foregoing to the extent they arise from the gross
negligence or willful misconduct of the party to be indemnified.

           11.06 Non-Reliance on Administrative Agent and Other Lenders. Each
                 ------------------------------------------------------
Lender agrees that it has, independently and without reliance on the
Administrative Agent or any other Lender, and based on such documents and
information as it has deemed appropriate, made its own credit analysis of the
Company and its Subsidiaries and decision to enter into this Agreement and that
it will, independently and without reliance upon the Administrative Agent or any
other Lender, and based on such documents and information as it shall deem
appropriate at the time, continue to make its own analysis and decisions in
taking or not taking action under this Agreement or under any other Loan
Document. The Administrative Agent shall not be required to keep itself informed
as to the performance or observance by any Obligor of this Agreement or any of
the other Loan Documents or any other document referred to or provided for
herein or therein or to inspect the Properties or books of the Company or any of
its Subsidiaries. Except for notices, reports and other documents and
information expressly required to be furnished to the Lenders by the
Administrative Agent hereunder or under the Security Documents, the
Administrative Agent shall not have any duty or responsibility to provide any
Lender with any credit or other information concerning the affairs, financial
condition or business of the Company or any of its Subsidiaries (or any of their
affiliates) that may come into the possession of the Administrative Agent or any
of its affiliates.



                               Credit Agreement
                               ----------------
<PAGE>

                                     -82-

           11.07 Failure to Act. Except for action expressly required of the
                 --------------
Administrative Agent hereunder and under the other Loan Documents, the
Administrative Agent shall in all cases be fully justified in failing or
refusing to act hereunder and thereunder unless it shall receive further
assurances to its satisfaction from the Lenders of their indemnification
obligations under Section 11.05 hereof against any and all liability and expense
that may be incurred by it by reason of taking or continuing to take any such
action.

           11.08 Resignation or Removal of Administrative Agent. Subject to the
                 ----------------------------------------------
appointment and acceptance of a successor Administrative Agent as provided
below, the Administrative Agent may resign at any time by giving notice thereof
to the Lenders and the Company, and the Administrative Agent may be removed at
any time with or without cause by the Majority Lenders. Upon any such
resignation or removal, the Majority Lenders shall have the right (following
consultation with the Company) to appoint a successor Administrative Agent. If
no successor Administrative Agent shall have been so appointed by the Majority
Lenders and shall have accepted such appointment within 30 days after the
retiring Administrative Agent's giving of notice of resignation or the Majority
Lenders' removal of the retiring Administrative Agent, then the retiring
Administrative Agent may, on behalf of the Lenders, appoint a successor
Administrative Agent, that shall be a bank that has an office in New York, New
York with a combined capital and surplus of at least $500,000,000. Upon the
acceptance of any appointment as Administrative Agent hereunder by a successor
Administrative Agent, such successor Administrative Agent shall thereupon
succeed to and become vested with all the rights, powers, privileges and duties
of the retiring Administrative Agent, and the retiring Administrative Agent
shall be discharged from its duties and obligations hereunder. After any
retiring Administrative Agent's resignation or removal hereunder as
Administrative Agent, the provisions of this Section 11 shall continue in effect
for its benefit in respect of any actions taken or omitted to be taken by it
while it was acting as the Administrative Agent.

           11.09 Consents under Other Loan Documents. Except as otherwise
                 -----------------------------------
provided in Section 12.04 hereof with respect to this Agreement, the
Administrative Agent may, with the prior consent of the Majority Lenders (but
not otherwise), consent to any modification, supplement or waiver under any of
the Loan Documents, provided that, without the prior consent of each Lender, the
Administrative Agent shall not (except as provided herein or in the Security
Documents) release all or substantially all of the collateral or terminate all
or substantially all of the Liens under any Security Document providing for
collateral security, agree to additional obligations being secured by all or
substantially all of such collateral security (unless the Lien for such
additional obligations shall secure Incremental Loans hereunder or be junior to
the Lien in favor of the other obligations secured by such Security Document, in
which event the Administrative Agent may consent to such junior Lien provided
that it obtains the consent of the Majority Lenders thereto), alter the relative
priorities of the obligations entitled to the benefits of the Liens created
under the Security Documents with respect to all or substantially all of the
collateral security thereunder, except that no such consent shall be required,
and the Administrative Agent is hereby authorized, to release any Lien covering
Property that is the



                               Credit Agreement
                               ----------------
<PAGE>

                                     -83-

subject of either a disposition of Property permitted hereunder or a disposition
to which the Majority Lenders have consented.

           11.10 Collateral Sub-Agents. Each Lender by its execution and
                 ---------------------
delivery of this Agreement agrees, as contemplated by Section 4.02 of the
Security Agreement, that, in the event it shall hold any Permitted Investments
referred to therein, such Permitted Investments shall be held in the name and
under the control of such Lender, and such Lender shall hold such Permitted
Investments as a collateral sub-agent for the Administrative Agent thereunder.
Each Obligor by its execution and delivery of this Agreement hereby consents to
the foregoing.


           Section 12. Miscellaneous.
                       -------------

           12.01 Waiver. No failure on the part of the Administrative Agent or
                 ------
any Lender to exercise and no delay in exercising, and no course of dealing with
respect to, any right, power or privilege under this Agreement shall operate as
a waiver thereof, nor shall any single or partial exercise of any right, power
or privilege under this Agreement preclude any other or further exercise thereof
or the exercise of any other right, power or privilege. The remedies provided
herein are cumulative and not exclusive of any remedies provided by law.

           12.02 Notices. Except in the case of notices and other communications
                 -------
expressly permitted to be given by telephone, all notices and other
communications provided for herein shall be in writing and shall be delivered by
hand or overnight courier service, mailed by certified or registered mail or
sent by telecopy, as follows:

           (a) if to the Company or any Subsidiary Guarantor, to it at One
     Univac Lane, P.O. Box 755, Windsor, Connecticut 06095-0755, Attention of
     Chief Financial Officer (Telecopy No. 860-285-6245; Telephone No. 860-285-
     6241);

           (b) if to the Administrative Agent, to The Chase Manhattan Bank, Loan
     and Agency Services Group, One Chase Manhattan Plaza, New York, New York
     10081, Attention of Janet Belden (Telecopy No. (212) 552-5658), with a copy
     to The Chase Manhattan Bank, 270 Park Avenue, New York, New York 10017,
     Attention of John Huber (Telecopy No (212) 270-4584); and

           (c) if to a Lender (including Chase as the Issuing Lender), to it at
     its address (or telecopy number) set forth in its Administrative
     Questionnaire.

Any party hereto may change its address or telecopy number for notices and other
communications hereunder by notice to the other parties hereto (or, in the case
of any such change by a Lender, by notice to the Company and the Administrative
Agent). All notices and other communications given to any party hereto in
accordance with the provisions of this Agreement shall be deemed to have been
given on the date of receipt.



                               Credit Agreement
                               ----------------
<PAGE>

                                     -84-

           12.03 Expenses, Etc. The Company agrees to pay or reimburse each of
                 -------------
the Lenders and the Administrative Agent for: (a) all reasonable out-of-pocket
costs and expenses of the Administrative Agent (including, without limitation,
the reasonable fees and expenses of Milbank, Tweed, Hadley & McCloy LLP, special
New York counsel to Chase) in connection with (i) the negotiation, preparation,
execution and delivery of this Agreement and the other Loan Documents and the
making of the extensions of credit hereunder and (ii) the negotiation or
preparation of any modification, supplement or waiver of any of the terms of
this Agreement or any of the other Loan Documents (whether or not consummated);
(b) all reasonable out-of-pocket costs and expenses of the Lenders and the
Administrative Agent (including, without limitation, the reasonable fees and
expenses of legal counsel) in connection with (i) any Default and any
enforcement or collection proceedings resulting therefrom, including, without
limitation, all manner of participation in or other involvement with (x)
bankruptcy, insolvency, receivership, foreclosure, winding up or liquidation
proceedings, (y) judicial or regulatory proceedings and (z) workout,
restructuring or other negotiations or proceedings (whether or not the workout,
restructuring or transaction contemplated thereby is consummated) and (ii) the
enforcement of this Section 12.03; (c) all transfer, stamp, documentary or other
similar taxes, assessments or charges levied by any governmental or revenue
authority in respect of this Agreement or any of the other Loan Documents or any
other document referred to herein or therein and all costs, expenses, taxes,
assessments and other charges incurred in connection with any filing,
registration, recording or perfection of any security interest contemplated by
any Security Document or any other document referred to therein; and (d) all
costs, expenses and other charges in respect of title insurance procured with
respect to the Liens created pursuant to the Mortgages.

           The Company hereby agrees to indemnify the Administrative Agent and
each Lender and their respective directors, officers, trustees, employees,
attorneys and agents from, and hold each of them harmless against, any and all
losses, liabilities, claims, damages or expenses incurred by any of them
(including, without limitation, any and all losses, liabilities, claims, damages
or expenses incurred by the Administrative Agent to any Lender, whether or not
the Administrative Agent or any Lender is a party thereto) arising out of or by
reason of any investigation or litigation or other proceedings (including any
threatened investigation or litigation or other proceedings) relating to the
extensions of credit hereunder or any actual or proposed use by the Company or
any of its Subsidiaries of the proceeds of any of the extensions of credit
hereunder, including, without limitation, the reasonable fees and disbursements
of counsel incurred in connection with any such investigation or litigation or
other proceedings (but excluding any such losses, liabilities, claims, damages
or expenses incurred by reason of the gross negligence or willful misconduct of
the Person to be indemnified). Without limiting the generality of the foregoing,
the Company will indemnify the Administrative Agent and each Lender from, and
hold the Administrative Agent and each Lender harmless against, any losses,
liabilities, claims, damages or expenses described in the preceding sentence
(including any Lien filed against any Property covered by the Mortgages or any
part of the collateral thereunder in favor of any governmental entity, but
excluding, as provided in the preceding sentence, any loss, liability, claim,
damage or expense incurred by reason of the gross negligence or willful
misconduct of the Person to be indemnified) arising under any Environmental Law
as a result of



                               Credit Agreement
                               ----------------
<PAGE>

                                     -85-

the past, present or future operations of the Company or any of its Subsidiaries
(or any predecessor in interest to the Company or any of its Subsidiaries), or
the past, present or future condition of any site or facility owned, operated or
leased at any time by the Company or any of its Subsidiaries (or any such
predecessor in interest), or any Release or threatened Release of any Hazardous
Materials at or from any such site or facility, excluding any such Release or
threatened Release that shall occur during any period when the Administrative
Agent or any Lender shall be in possession of any such site or facility
following the exercise by the Administrative Agent or any Lender of any of its
rights and remedies hereunder or under any of the Security Documents, but
including any such Release or threatened Release occurring during such period
that is a continuation of conditions previously in existence, or of practices
employed by the Company and its Subsidiaries, at such site or facility.

           12.04 Amendments, Etc. Except as otherwise expressly provided in this
                 ---------------
Agreement, any provision of this Agreement may be modified or supplemented only
by an instrument in writing signed by the Company and the Majority Lenders, or
by the Company and the Administrative Agent acting with the consent of the
Majority Lenders, and any provision of this Agreement may be waived by the
Majority Lenders or by the Administrative Agent acting with the consent of the
Majority Lenders; provided that:
                  --------

           (a) no modification, supplement or waiver shall, unless by an
     instrument signed by each Lender affected thereby or by the Administrative
     Agent acting with the consent of each Lender affected thereby:

                 (i)  increase or extend the term of any of the Commitments,

                 (ii) extend the date scheduled for final payment of principal
           of any Loan or Reimbursement Obligations, or forgive the amount of
           any principal that is payable hereunder,

                 (iii) extend the date scheduled for payment of any interest on
           any Loan or Reimbursement Obligations, or any fee hereunder, or
           reduce the rate at which interest is payable thereon or any fee is
           payable hereunder and

                 (iv)  alter the provisions of Section 4.07(b) hereof;

           (b) no modification, supplement or waiver shall, unless by an
     instrument signed by all of the Lenders or by the Administrative Agent
     acting with the consent of all of the Lenders:

                 (i)  alter the terms of this Section 12.04,

                 (ii) modify the percentage in the definition of the term
           "Majority Lenders", or modify in any other manner the number or
           percentage of the Lenders



                               Credit Agreement
                               ----------------
<PAGE>

                                     -86-

           required to make any determinations or waive any rights hereunder or
           to modify any provision hereof, or

                 (iii) release all or substantially all of the Subsidiary
           Guarantors from their guarantee obligations under Section 6 hereof
           (except in connection with the disposition of Subsidiaries in a
           transaction permitted hereunder or to which the Majority Lenders
           shall have consented);

           (c) any modification or supplement of Section 11 hereof, or of any of
     the rights or duties of the Administrative Agent hereunder, shall require
     the consent of the Administrative Agent; and

           (d) any modification or supplement of Section 6 hereof shall require
     the consent of each Subsidiary Guarantor.

           Anything in this Agreement to the contrary notwithstanding, (a) no
waiver or modification of any provision of this Agreement that has the effect
(either immediately or at some later time) of enabling the Company to satisfy a
condition precedent to the making of a Revolving Credit Loan or Incremental Loan
of any Series shall be effective against the Revolving Credit Lenders for the
purposes of the Revolving Credit Commitments and Incremental Loan Commitments of
such Series unless the Majority Revolving Credit Lenders or Majority Incremental
Lenders of such Series, as applicable, shall have concurred with such waiver or
modification and (b) nothing in this Section 12.04 is intended to limit the
provisions of Section 11.09 of this Agreement with respect to amendments to
other Loan Documents.

           12.05 Successors and Assigns. This Agreement shall be binding upon
                 ----------------------
and inure to the benefit of the parties hereto and their respective successors
and permitted assigns.

           12.06 Assignments and Participations.
                 ------------------------------

           (a) No Assignments by Obligors. No Obligor may assign any of its
               --------------------------
rights or obligations hereunder without the prior consent of all of the Lenders
and the Administrative Agent.

           (b) Assignments by Lenders. Each Lender may assign any of its Loans,
               ----------------------
its Commitments, and, if such Lender is a Revolving Credit Lender, its Letter of
Credit Interest (but only with the consent of, (x) in the case of its
outstanding Commitments, the Company and the Administrative Agent, which consent
in either case shall not be unreasonably withheld and, (y) in the case of the
Revolving Credit Commitment or a Letter of Credit Interest, the Issuing Lender),
provided that
- --------
           (i) no such consent by the Company or the Administrative Agent or the
      Issuing Lender shall be required in the case of any assignment to another
      Lender (or an Affiliate or Approved Fund of any Lender), and no such
      consent by the Company shall be required

                               Credit Agreement
                               ----------------
<PAGE>

                                     -87-

         if an Event of Default under clause (a), (f) or (g) of Section 10
         hereof has occurred and is continuing;

                  (ii)  except to the extent the Company and the Administrative
         Agent shall otherwise consent, any such partial assignment (other than
         to another Lender or an Affiliate or Approved Fund thereof) shall be in
         an amount at least equal to $5,000,000;

                  (iii) each such assignment by a Lender of its Revolving Credit
         Loans, Revolving Credit Commitment or Letter of Credit Interest shall
         be made in such manner so that the same portion of its Revolving Credit
         Loans, Revolving Credit Commitment and Letter of Credit Interest is
         assigned to the respective assignee;

                  (iv)  each such assignment by a Lender of its Term Loans or
         Term Loan Commitment shall be made in such manner so that the same
         portion of its Term Loans and Term Loan Commitment is assigned to the
         respective assignee; and

                  (v)   each such assignment by a Lender of its Incremental
         Loans or Incremental Loan Commitment shall be made in such manner so
         that the same portion of its Incremental Loans and Incremental Loan
         Commitment is assigned to the respective assignee.

Upon execution and delivery by the assignor and the assignee to the Company, the
Administrative Agent and the Issuing Lender of such Notice of Assignment, and
upon consent thereto by the Company, the Administrative Agent and the Issuing
Lender to the extent required above, the assignee shall have, to the extent of
such assignment (unless otherwise consented to by the Company, the
Administrative Agent and the Issuing Lender), the obligations, rights and
benefits of a Lender hereunder holding the Commitment(s), Loans and, if
applicable, Letter of Credit Interest (or portions thereof) assigned to it and
specified in such Notice of Assignment (in addition to the Commitment(s), Loans
and Letter of Credit Interest, if any, theretofore held by such assignee) and
the assigning Lender shall, to the extent of such assignment, be released from
the Commitment(s) (or portion(s) thereof) so assigned. Upon each such assignment
the assigning Lender shall pay the Administrative Agent an assignment fee of
$3,500.

                  (c) Participations by Lenders. A Lender may sell or agree to
                      -------------------------
sell to one or more other Persons (each a "Participant") a participation in all
                                           -----------
or any part of any Loans or Letter of credit Interest held by it, or in its
Commitments, provided that such Participant shall not have any rights or
             --------
obligations under this Agreement or any other Loan Document (the Participant's
rights against such Lender in respect of such participation to be those set
forth in the agreements executed by such Lender in favor of the Participant).
All amounts payable by the Company to any Lender under Section 5 hereof in
respect of Loans, Letter of Credit Interest held by it, and its Commitments,
shall be determined as if such Lender had not sold or agreed to sell any
participations in such Loans, Letter of Credit Interest and Commitments, and as
if such Lender were funding each of such Loans, Letter of Credit Interest and
Commitments in the same way that it is funding the portion of such Loans, Letter
of Credit Interest and Commitments in which

                               Credit Agreement
                               ----------------
<PAGE>

                                     -88-

no participations have been sold. In no event shall a Lender that sells a
participation agree with the Participant to take or refrain from taking any
action hereunder or under any other Loan Document except that such Lender may
agree with the Participant that it will not, without the consent of the
Participant, agree to (i) extend the term of such Lender's related Commitment,
(ii) extend the date scheduled for final payment of principal of the related
Loan or Loans or Reimbursement Obligations, or forgive the amount of any
principal that is payable in respect of such Loans or Reimbursement Obligations
or (iii) extend the date scheduled for payment of any interest on the related
Loan or Loans or Reimbursement Obligations, or any portion of any fee hereunder
payable to the Participant, or reduce the rate at which interest is payable
thereon, or any fee hereunder payable to the Participant, to a level below the
rate at which the Participant is entitled to receive such interest or fee.

                  (d) Pledges by Lenders. In addition to the assignments and
                      ------------------
participations permitted under the foregoing provisions of this Section 12.06,
any Lender may (without notice to the Company, the Administrative Agent or any
other Lender and without payment of any fee) (i) assign and pledge all or any
portion of its Loans to any Federal Reserve Bank as collateral security pursuant
to Regulation A and any Operating Circular issued by such Federal Reserve Bank
and (ii) assign all or any portion of its rights under this Agreement and its
Loans to an affiliate. No such assignment shall release the assigning Lender
from its obligations hereunder (except that such assignment shall release the
assigning Lender to the extent the same is effected in accordance with the
provisions of paragraph (b) above).

                  (e) Delivery of Information. A Lender may furnish any
                      -----------------------
information concerning the Company or any of its Subsidiaries in the possession
of such Lender from time to time to assignees and participants (including
prospective assignees and participants), subject, however, to the provisions of
Section 12.12(b) hereof.

                  (f) No Assignments to Company or Affiliates, Etc. Anything in
                      --------------------------------------------
this Section 12.06 to the contrary notwithstanding, no Lender may assign or
participate any interest in any Loan or Reimbursement Obligation held by it
hereunder to the Company or any of its Affiliates or Subsidiaries without the
prior consent of each Lender, except that this paragraph (f) shall not prohibit
any such assignment or participation to any Affiliate of the Company that is a
bank or trust company organized under the laws of the United States of America
or a State thereof and that is supervised by the Office of the Comptroller of
the Currency or the Board of Governors of the Federal Reserve.

                  (g) Maintenance of Register by the Administrative Agent. The
                      ---------------------------------------------------
Administrative Agent, acting for this purpose as an agent of the Company, shall
maintain at one of its offices in New York City a copy of each Assignment and
Acceptance delivered to it and a register for the recordation of the names and
addresses of the Lenders, and the Commitments of, and principal amount of the
Loans and Reimbursement Obligations owing to, each Lender pursuant to the terms
hereof from time to time (the "Register"). The entries in the Register shall be
                               --------
conclusive, and the Company, the Administrative Agent, the Issuing Lender and
the Lenders may treat each Person whose name is recorded in the Register
pursuant to the terms hereof as a Lender

                               Credit Agreement
                               ----------------
<PAGE>

                                     -89-

hereunder for all purposes of this Agreement, notwithstanding notice to the
contrary. The Register shall be available for inspection by the Company, the
Issuing Lender and any Lender, at any reasonable time and from time to time upon
reasonable prior notice.

                  (h) Effectiveness of Assignments. Upon its receipt of a duly
                      ----------------------------
completed Assignment and Acceptance executed by an assigning Lender and an
assignee, the assignee's completed Administrative Questionnaire (unless the
assignee shall already be a Lender hereunder), the processing and recordation
fee referred to in paragraph (b) of this Section 12.06 and any written consent
to such assignment required by paragraph (b) of this Section 12.06, the
Administrative Agent shall accept such Assignment and Acceptance and record the
information contained therein in the Register. No assignment shall be effective
for purposes of this Agreement unless it has been recorded in the Register as
provided in this paragraph (h).

                  12.07 Survival. The obligations of the Company under Sections
                        --------
5.01, 5.05, 5.06, 5.07 and 12.03 hereof, the obligations of each Subsidiary
Guarantor under Section 6.03 hereof, and the obligations of the Lenders under
Section 11.05 hereof, shall survive the repayment of the Loans and Reimbursement
Obligations and the termination of the Commitments and, in the case of any
Lender that may assign any interest in its Commitments, Loans or Letter of
Credit Interest hereunder, shall survive the making of such assignment,
notwithstanding that such assigning Lender may cease to be a "Lender" hereunder.
In addition, each representation and warranty made, or deemed to be made by a
notice of any extension of credit (whether by means of a Loan or a Letter of
Credit), herein or pursuant hereto shall survive the making of such
representation and warranty, and no Lender shall be deemed to have waived, by
reason of making any extension of credit hereunder (whether by means of a Loan
or Letter of Credit), any Default that may arise by reason of such
representation or warranty proving to have been false or misleading,
notwithstanding that such Lender or the Administrative Agent may have had notice
or knowledge or reason to believe that such representation or warranty was false
or misleading at the time such extension of credit was made.

                  12.08 Captions. The table of contents and captions and section
                        --------
headings appearing herein are included solely for convenience of reference and
are not intended to affect the interpretation of any provision of this
Agreement.

                  12.09 Counterparts. This Agreement may be executed in any
                        ------------
number of counterparts, all of which taken together shall constitute one and the
same instrument and any of the parties hereto may execute this Agreement by
signing any such counterpart.

                  12.10 Governing Law; Submission to Jurisdiction. This
                        -----------------------------------------
Agreement and the Notes shall be governed by, and construed in accordance with,
the law of the State of New York. Each Obligor hereby submits to the
nonexclusive jurisdiction of the United States District Court for the Southern
District of New York and of the Supreme Court of the State of New York sitting
in New York County (including, without limitation, its Appellate Division), and
of any other appellate court in the State of New York, for the purposes of all
legal proceedings arising out of or relating to this Agreement or the
transactions contemplated hereby. Each Obligor hereby

                               Credit Agreement
                               ----------------
<PAGE>

                                     -90-

irrevocably waives, to the fullest extent permitted by applicable law, any
objection that it may now or hereafter have to the laying of the venue of any
such proceeding brought in such a court and any claim that any such proceeding
brought in such a court has been brought in an inconvenient forum.

                  12.11 Waiver of Jury Trial. EACH OF THE OBLIGORS, THE
                        --------------------
ADMINISTRATIVE AGENT AND EACH LENDER HEREBY IRREVOCABLY WAIVES, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY
LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE NOTES OR THE
TRANSACTIONS CONTEMPLATED HEREBY.

                  12.12 Treatment of Certain Information; Confidentiality.
                        -------------------------------------------------

                  (a) Sharing of Certain Information. The Company acknowledges
                      ------------------------------
that from time to time financial advisory, investment banking and other services
may be offered or provided to the Company or one or more of its Subsidiaries (in
connection with this Agreement or otherwise) by any Lender or by one or more
subsidiaries or affiliates of such Lender and the Company hereby authorizes each
Lender to share any information delivered to such Lender by the Company and its
Subsidiaries pursuant to this Agreement, or in connection with the decision of
such Lender to enter into this Agreement, to any such subsidiary or affiliate,
it being understood that any such subsidiary or affiliate receiving such
information shall be bound by the provisions of Section 12.12(b) hereof as if it
were a Lender hereunder. Such authorization shall survive the repayment of the
Loans and Reimbursement Obligations and the termination of the Commitments.

                  (b) Confidentiality. Each Lender and the Administrative Agent
                      ---------------
agrees (on behalf of itself and each of its affiliates, directors, officers,
employees and representatives) to keep confidential, in accordance with their
customary procedures for handling confidential information of the same nature,
any non-public information supplied to it by the Company pursuant to this
Agreement that is identified by the Company as being confidential at the time
the same is delivered to the Lenders or the Administrative Agent, provided that
                                                                  --------
nothing herein shall limit the disclosure of any such information (i) after such
information shall have become public (other than through a violation of this
Section 12.12), (ii) to the extent required by statute, rule, regulation or
judicial process, (iii) to counsel for any of the Lenders or the Administrative
Agent, (iv) to bank examiners (or any other regulatory authority having
jurisdiction over any Lender or the Administrative Agent), or to auditors or
accountants, (v) to the Administrative Agent or any other Lender (or to Chase
Securities, Inc.), (vi) in connection with any litigation to which any one or
more of the Lenders or the Administrative Agent is a party, or in connection
with the enforcement of rights or remedies hereunder or under any other Loan
Document, (vii) to a subsidiary or affiliate of such Lender as provided in
Section 12.12(a) hereof or (viii) to any assignee or participant (or prospective
assignee or participant) so long as such assignee or participant (or prospective
assignee or participant) first executes and delivers to the respective Lender a
Confidentiality Agreement substantially in the form of Exhibit G hereto (or
executes

                               Credit Agreement
                               ----------------

<PAGE>

                                     -91-

and delivers to such Lender an acknowledgement to the effect that it is bound by
the provisions of this Section 12.12(b), which acknowledgement may be included
as part of the respective assignment or participation agreement pursuant to
which such assignee or participant acquires an interest in the Loans or Letter
of Credit Interest hereunder); provided, further, that in no event shall any
                               --------  -------
Lender or the Administrative Agent be obligated or required to return any
materials furnished by the Company. The obligations of any assignee that has
executed a Confidentiality Agreement in the form of Exhibit G hereto shall be
superseded by this Section 12.12 upon the date upon which such assignee becomes
a Lender hereunder pursuant to Section 12.06(b) hereof.

                  12.13 Security Agreement. Each of the parties hereto
                        ------------------
understands and acknowledges that the Security Agreement dated as of March 4,
1996 between each of the Obligors and the Administrative Agent shall from and
after the Effective Date constitute the "Security Agreement" referred to herein
and in the other Loan Documents, as the same shall be modified and supplemented
from time to time, and that (a) the reference to the "Credit Agreement" in the
Security Agreement shall from and after the Effective Date be a reference to
this Agreement, as the same shall be amended and supplemented from time to time,
(b) the reference in the second paragraph of the Security Agreement to
"$300,000,000" shall from and after the Effective Date be a reference to
"$325,000,000 (which, in the circumstances therein specified, may be increased
to $425,000,000)", (c) the references in Section 4.01(d) of the Security
Agreement to "Section 2.09(d) of the Credit Agreement" shall from and after the
Effective Date be references to "Section 2.10(c) of the Credit Agreement", (d)
the reference in Section 4.03 of the Security Agreement to "Section 2.10(e)"
shall from and after the Effective Date be a reference to "Section 2.10(d)" and
(e) MailCoups, Inc. and Coupon Distributors, Inc. hereby agree to become parties
to the Security Agreement as Obligors thereunder and hereby pledge and grant a
security interest in the Collateral (as defined thereunder) owned by them.

                  For purposes hereof, it is understood (i) that all obligations
of the Company to a Lender (or any affiliate of a Lender) under any Hedging
Agreement entered into in accordance with this Agreement shall constitute
"Secured Obligations" under the Security Agreement and (ii) any "Secured
Obligations" to a Person arising under an agreement entered into at the time
such Person (or an affiliate thereof) is a "Lender" party to this Agreement
shall nevertheless continue to constitute "Secured Obligations" for purposes of
the Security Agreement, notwithstanding that such Person (or its affiliate) may
have assigned all of its Loans, Reimbursement Obligations and other interests in
this Agreement and, therefor, at the time a claim is to be made in respect of
such "Secured Obligations", such Person (or its affiliate) is no longer a
"Lender" party to this Agreement.

                               Credit Agreement
                               ----------------
<PAGE>

                                     -92-

                  IN WITNESS WHEREOF, the parties hereto have caused this
Agreement to be duly executed and delivered as of the day and year first above
written.


                                     ADVO, INC.

                                     By  /s/ Chris Hutter
                                         --------------------------------------
                                         Title: Vice President and Treasurer


                             SUBSIDIARY GUARANTORS
                             ---------------------


ADVO INVESTMENT COMPANY, INC.        MBV, INC.


By   /s/ David M. Stigler            By   /s/ David M. Stigler
   ---------------------------------     ---------------------------------------
   Title:  Executive Vice President      Title:  Executive Vice President


ST. TESSIER, INC.                    ADVO CREATIVE SERVICES, INC.


By   /s/ David M. Stigler            By   /s/ David M. Stigler
   --------------------------------      ---------------------------------------
   Title:  Secretary                     Title:  Secretary


VALUE FAIR, INC.                     STIGHEN, INC.


By   /s/ Barbara Tessier             By   /s/ David M. Stigler
   --------------------------------      ---------------------------------------
   Title:  Assistant Secretary           Title:  Secretary



MAILCOUPS, INC.                      COUPON DISTRIBUTORS, INC.


By   /s/ David M. Stigler            By   /s/ David M. Stigler
   ------------------------------        ---------------------------------------
   Title:  Secretary                     Title:  Secretary


                                    LENDERS
                                    -------

                               Credit Agreement
                               ----------------

<PAGE>

                                     -93-

THE CHASE MANHATTAN BANK             FLEET NATIONAL BANK


By   /s/ John J. Huber               By   /s/ Roger C. Boucher
   -----------------------------         ------------------------------------
     Title:  Managing Director           Title:  Senior Vice President


FIRST UNION NATIONAL BANK            THE BANK OF NOVA SCOTIA


By   /s/ Edward L. Kittrell          By   /s/ M.R. Bradley
   -----------------------------         ------------------------------------
   Title:  Vice President                Title:  Managing Director


THE DAI-ICHI KANGYO BANK LTD.        THE BANK OF NEW YORK


By   /s/ David McCann                By   /s/ Ken Sneider
   -----------------------------         ------------------------------------
   Title:  Vice President                Title:  Vice President


ALLFIRST BANK                        MERITA BANK PLC


By   /s/ W. Blake Hampson            By   /s/  Clifford Abramsky
   -----------------------------         ------------------------------------
   Title:  Vice President                Title:  Vice President

                                     By   /s/ Anu Seppala
                                         ------------------------------------
                                         Title:  Vice President


MICHIGAN NATIONAL BANK               ERSTE BANK DER OESTERREICHISCHEN
                                      SPARKASSEN


By   /s/ Jeffrey W. Billig           By   /s/ Arcinee Hovanessian
   -----------------------------         ------------------------------------
   Title:  Vice President                Title:  Vice President

                                     ERSTE BANK NEW YORK BRANCH


                                     By   /s/ John S. Runnion
                                         ------------------------------------
                                         Title: First Vice President

                               Credit Agreement
                               ----------------
<PAGE>
                                     -94-

SUNTRUST BANK, CENTRAL FLORIDA       SUMMIT BANK


By   /s/ W. David Wisdom             By   /s/  Donald J. Oberg, Jr.
    ----------------------------         --------------------------------------
    Title:  Vice President               Title:  Vice President


MERCANTILE BANK NATIONAL             CITIZENS BANK OF MASSACHUSETTS
  ASSOCIATION


By   /s/ John H. Phillips            By   /s/ Monica  M. Sheehan
    ----------------------------         --------------------------------------
    Title:  Vice President               Title:  Vice President


WEBSTER BANK


By   /s/ Richard F. DiLorenzo
    -----------------------------
    Title:  Senior Vice President



                               Credit Agreement
                               ----------------
<PAGE>

SCHEDULE I

                                 [Commitments]


         [See definitions of "Revolving Credit Commitments" and "Term
                      Loan Commitments" in Section 1.01]







                        Schedule I to Credit Agreement
                        ------------------------------
<PAGE>

                                                                     SCHEDULE II

                         Material Agreements and Liens
                         -----------------------------

                   [See Sections 8.12, 9.06(b) and 9.07(c)]




                        Schedule II to Credit Agreement
                        -------------------------------
<PAGE>

                                                                    SCHEDULE III

                         Subsidiaries and Investments
                         ----------------------------

                        [See Sections 8.15 and 9.08(a)]





                       Schedule III to Credit Agreement
                       --------------------------------
<PAGE>

                                                                     SCHEDULE IV

                                 Real Property
                                 -------------

                              [See Section 8.18]





                        Schedule V to Credit Agreement
                        ------------------------------
<PAGE>

                                                                      SCHEDULE V

                              Certain Litigation
                              ------------------

                              [See Section 8.03]





                               Credit Agreement
                               ----------------
<PAGE>

                                                                     SCHEDULE VI

                       Certain Matters Relating to Taxes
                       ---------------------------------

                              [See Section 8.09]





                        Schedule VI to Credit Agreement
                        -------------------------------
<PAGE>

                                                                    SCHEDULE VII

                        [Certain Environmental Matters]


                              [See Section 8.13]




                       Schedule VII to Credit Agreement
                       --------------------------------


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