TOTAL RESEARCH CORP
10-Q, 1999-11-15
ENGINEERING, ACCOUNTING, RESEARCH, MANAGEMENT
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                                    FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549


(X)  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1999.

Commission File Number: 0-15692


                           TOTAL RESEARCH CORPORATION
                           --------------------------
             (Exact name of Registrant as specified in its Charter)

                DELAWARE                          22-2072212
                --------                          ----------
       (State of Incorporation)        (IRS Employer Identification No.)


     Princeton Corporate Center, 5 Independence Way
                 Princeton, New Jersey                        08543-5305
                 ---------------------                        ----------
        (Address of principal executive offices)              (Zip Code)

                                 (609) 520-9100
                                 --------------
              (Registrant's telephone number, including area code)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months or such shorter  period that the registrant was required
to file such reports,  and (2) has been subject to such filing  requirements for
the past 90 days.


                                 YES X      NO
                                    ---       ---


As of November 12, 1999, the Registrant had  11,901,068  shares of Common Stock,
outstanding.
<PAGE>


                                      INDEX

                       REGISTRANT COMPANY AND SUBSIDIARIES


         Part I.  Financial Information

              Item 1.  Financial Statements (Unaudited)

                       Condensed consolidated balance sheets - June 30, 1999 and
                       September 30, 1999

                       Condensed  consolidated   statements   of  income - Three
                       months ended September 30, 1999 and 1998

                       Condensed  consolidated  statements of cash flows - Three
                       months ended September 30, 1999 and 1998

                       Notes to  condensed  consolidated  financial statements -
                       September 30, 1999

              Item 2.  Management's  Discussion  and   Analysis   of   Financial
                       Condition and Results of Operations

              Item 3.  Quantitative and Qualitative Disclosure of Market Risk

          Part II.     Other Information

              Item 1.  Legal Proceedings
              Item 2.  Changes in Securities and Use of Proceeds
              Item 3.  Defaults upon Senior Securities
              Item 4.  Submission of Matters to a Vote of Security Holders
              Item 5.  Other information
              Item 6.  Exhibits and Reports on Form 8-K

          Signatures


<PAGE>


                          PART I. Financial Statements.

                    Item 1. Consolidated Financial Statements

                           TOTAL RESEARCH CORPORATION
                           Consolidated Balance Sheets

<TABLE>
<CAPTION>
                                                                                    September 30,           June 30,
                                                                                        1999                  1999
                                                                                   (Unaudited)             (Audited)
<S>                                                                                 <C>              <C>
   Current assets
  Cash and cash equivalents.....................................................    $5,167,976       $ 5,203,383
  Accounts receivable, less allowance for doubtful accounts
    of $110,000 at September 30, 1999 and at June 30, 1999......................     8,024,753          7,068,199
  Cost and estimated earnings in excess of billings on
    uncompleted contracts.......................................................     3,759,241           3,248,270
  Deferred taxes................................................................       330,000             330,000
  Prepaid expenses and other current assets.....................................       814,221             585,262
                                                                                   -----------        ------------
  Total current assets                                                              18,096,191          16,435,114

Fixed assets, less accumulated depreciation of $4,700,646 and
  $4,553,729, respectively......................................................     2,681,769           2,609,152
Goodwill, net of accumulated amortization of $398,642 and
   $379,181, respectively.......................................................     1,625,235           1,644,696
Deferred taxes..................................................................       264,000             264,000
Other assets....................................................................       853,693             763,767
                                                                                   -----------        ------------

                                                                                   $23,520,888         $21,716,729

                                                 LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities
  Revolving line of credit......................................................   $   287,541         $   282,027
  Accounts payable..............................................................     5,139,835           4,038,566
  Accrued expenses and other current liabilities................................     3,458,387           3,512,938
  Billings in excess of costs and estimated earnings............................     3,341,615           3,373,665
  Income taxes payable..........................................................       776,539             714,059
                                                                                   -----------        ------------
  Total current liabilities                                                         13,003,917          11,921,255

  Other long-term liabilities...................................................       753,622             716,605
                                                                                   -----------        ------------
                                                                                    13,757,539          12,637,860
                                                                                   -----------        ------------

Commitments and contingencies

Stockholders' equity
  Common  stock-authorized   20,000,000  shares  $.001  par  value,  per  share,
    11,906,123 issued at September 30, 1999 and 11,761,608
    at June 30, 1999............................................................        11,906              11,762
  Additional paid-in capital....................................................     6,636,819           6,627,782
  Retained earnings.............................................................     3,759,576           3,134,938
  Accumulated other comprehensive income........................................        14,736            (35,925)
                                                                                  ------------             ------
                                                                                    10,423,037           9,738,557
  Less:  Treasury stock, at cost................................................      (659,688)           (659,688)
                                                                                  ------------        ------------
     Total stockholders' equity.................................................     9,763,349           9,078,869
                                                                                     ---------        ------------
Total liabilities and stockholders' equity......................................   $23,520,888         $21,716,729
                                                                                  ============         ===========



                                         (See notes to the consolidated financial statements)
</TABLE>




<PAGE>

<TABLE>


                                                      TOTAL RESEARCH CORPORATION
                                             Consolidated (Unaudited) Statements of Income



                                                                September 30,               September 30,
                                                                     1999                       1998
                                                                ----------------          ----------------

           <S>                                                    <C>                         <C>
           Revenues............................................   $13,790,950                  $10,069,446
           Direct costs.........................................    6,930,847                    4,952,999
                                                                -------------               --------------
           Gross profit.........................................    6,860,103                    5,116,447

           Operating expenses...................................    5,899,716                    4,301,494
                                                                -------------                -------------
           Income from operations...............................      960,387                      814,953

           Interest income......................................       46,877                       32,093
                                                                -------------                -------------
           Income before taxes..................................    1,007,264                      847,046

           Provision for income taxes...........................      382,626                      326,113
                                                                -------------                -------------
           Net income...........................................$     624,638                $     520,933
                                                                =============                =============

           Earnings per share
               Basic............................................$        0.05              $          0.05
               Diluted..........................................$        0.05              $          0.04

           Weighted average common shares
               Outstanding - Basic..............................   11,918,399                   11,448,888
                                 - Diluted......................   13,190,519                   12,437,184







                                         (See notes to the consolidated financial statements)
</TABLE>


<PAGE>



<TABLE>
                                                    TOTAL RESEARCH CORPORATION
                                         Consolidated (Unaudited) Statements of Cash Flows






                                                                                  September 30,        September 30,
                                                                                       1999                  1998
                                                                                  ---------------      -------------


<S>                                                                                 <C>                 <C>
Net cash provided by (used in) operating activities.............................    $  118,771          $(234,664)
                                                                                   -----------         -----------

Cash flows from investing activities:
  Purchases of equipment........................................................      (219,534)           (270,753)
                                                                                      ---------      -------------

Cash flows from financing activities
Proceeds from long-term debt....................................................        5,514              323,682
Proceeds from issuance of common stock..........................................       197,376           2,048,092
Stock repurchase................................................................      (188,195)                  -
                                                                                   ------------        -----------
Net cash provided by financing activities.......................................        14,695           2,371,774
                                                                                   -----------           ---------

Effect of exchange rate changes on cash.........................................        50,661              40,450
                                                                                   -----------         -----------
Net (decrease) increase in cash and cash equivalents............................       (35,407)          1,906,806

Cash and cash equivalents at beginning of period................................     5,203,383           2,097,347
                                                                                     ---------         -----------

Cash and cash equivalents at end of period......................................    $5,167,976         $ 4,004,153
                                                                                    ==========         ===========








                                         (See notes to the consolidated financial statements)





</TABLE>



<PAGE>




                           TOTAL RESEARCH CORPORATION

              Notes to Consolidated Unaudited Financial Statements

                           September 30, 1999 and 1998


Note 1 - Basis of Presentation

    The  accompanying  unaudited  financial  statements  have been  prepared  in
accordance with generally accepted  accounting  principles for interim financial
information  and  with  the  instructions  to Form  10-Q  and  Article  10-01 of
Regulation  S-X.  Accordingly,  they do not include all of the  information  and
footnotes  required by generally  accepted  accounting  principles  for complete
financial statements. In the opinion of management,  all adjustments (consisting
of normal recurring accruals)  considered necessary for a fair presentation have
been included.  Operating  results for the three months ended September 30, 1999
are not necessarily  indicative of the results that may be expected for the year
ended June 30, 2000.

The  Consolidated  Balance  Sheet at June 30,  1999  has been  derived  from the
audited  Financial  Statements  at that  date but does  not  include  all of the
information and footnotes required by generally accepted  accounting  principles
for complete Financial Statements.

For further  information,  refer to the  Consolidated  Financial  Statements and
Footnotes  thereto  included in the Company's Annual Report on Form 10-K for the
year ended June 30, 1999.

Note 2 - Segment Information

    The Company operates in one principal  industry segment:  marketing research
services.  Geographic financial information for the quarters ended  September 30
(in 000's) is as follows:

                                                    1999                  1998
                                               ---------------------------------

      Revenues
         --- United States.....................  $ 10,010               $  7,140
         --- Europe............................     3,781                  2,929
                                                 --------               --------
  Totals                                         $ 13,791               $ 10,069

      Operating Income.........................
         --- United States.....................       850                    629
         --- Europe............................       110                    186
                                                 --------                -------
  Totals                                         $    960               $    815





<PAGE>



ITEM II.  MANAGEMENT'S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND
          RESULTS OF OPERATIONS.
          ----------------------------------------------------------------------

RESULTS OF OPERATIONS

         Total   Research   Corporation   ("the   Company")  is  a  full-service
consultative marketing research corporation that provides marketing research and
information  to assist its clients  with the pricing and  positioning  of new or
existing products, customer loyalty measurements,  brand equity issues and other
marketing  concerns.  The Company operates as one business segment.  It services
its clients through its five divisions (Customer Loyalty Management, Global Life
Sciences,   Strategic   Marketing    Services-Domestic,    Strategic   Marketing
Services-International,   and  its  newly  established   wholly-owned   Internet
subsidiary,  Blinke(TM)),  each of which has specific  industry  and/or  product
expertise.

         The  following  table sets  forth,  for the periods  indicated, certain
historical income statement data as a percentage of gross revenues.

STATEMENT OF INCOME DATA:
(Expressed as a percentage of revenues)
                                                       September 30,
                                                       -------------
                                                    1999            1998
                                                    ----            ----

Revenues                                              100.0%        100.0%
Direct costs                                           50.2%         49.2%
                                                     -------       -------
   Gross profit                                        49.8%         50.8%
Operating expenses                                     42.8%         42.7%
                                                     -------       -------
Income from operations                                  7.0%          8.1%
Interest income                                         0.3%          0.3%
                                                     -------       -------
Income before income taxes                              7.3%          8.4%
Provision for income taxes                              2.8%          3.2%
                                                     -------       -------
Net income                                              4.5%          5.2%


RESULT OF  OPERATIONS - FIRST  QUARTER  FISCAL 2000 AS COMPARED TO FIRST QUARTER
FISCAL 1999.
- --------------------------------------------------------------------------------

         Revenues  increased  approximately 37 percent from the first quarter of
fiscal  1999 to the first  quarter of fiscal  2000.  The  Customer  Loyalty  and
Strategic Marketing Services - Domestic Divisions  experienced growth of over 50
percent in the first  quarter of fiscal 1999 versus the first  quarter of fiscal
1998 due to a single large  contract in each division.  The Strategic  Marketing

<PAGE>
RESULT OF  OPERATIONS - FIRST  QUARTER  FISCAL 2000 AS COMPARED TO FIRST QUARTER
FISCAL 1999.
- --------------------------------------------------------------------------------
(CONT'D)

Services - International Division experienced growth of approximately 15 percent
while the Global Life Sciences Division  revenues  remained  consistent with the
previous period.

         Gross  profit  increased  from  approximately  $5,116,000  in the first
quarter of fiscal 1999 to  $6,860,000  in the first  quarter of fiscal 2000,  an
increase of  approximately  $1,944,000.  However,  as a percentage  of revenues,
gross profit of the Company decreased from 50.8 percent of revenues in the first
quarter of fiscal  1999 to 49.8  percent  of  revenues  in the first  quarter of
fiscal 1999.  The gross  profit as a  percentage  of revenues for the period was
reduced as a result of two large  projects for one client that  included a large
amount of data  collection  costs,  which  significantly  reduced the  Company's
overall gross profit percentage.

         Operating  costs increased from  approximately  $4,302,000 in the first
quarter of fiscal 1999 to  $5,900,000  in the first  quarter of fiscal 2000,  an
increase of approximately  $1,598,000.  The Company continues to invest money to
build its operating  infrastructure to support its growth. The Company is in the
process  of  increasing  the  capacity  of its two  phone  centers.  It has also
increased  the  staffing  levels to service the growth of business as well as to
develop  and sell new  products  and  services.  In  addition,  the  Company has
commenced  a  marketing  campaign to  increase  awareness  of the Company  among
potential clients.  Operating costs remained consistent from period to period at
42.7 percent of revenues.

         Income from  operations  increased from  approximately  $815,000 in the
first quarter of fiscal 1999 to  approximately  $960,000 in the first quarter of
fiscal  2000,  an  increase  of  approximately  $145,000.  However,  income from
operations  decreased as a percentage  of revenues from 8.1 percent in the first
quarter of fiscal  1999 to 7.0  percent in the first  quarter of fiscal 2000 for
the reasons set forth above.

         The provision for income taxes increased due to the increased income in
the first quarter of fiscal 2000. Overall,  the Company increased its net income
from approximately $521,000 in the first quarter of fiscal 1999 to approximately
$625,000 in the first  quarter of fiscal  2000,  an  increase  of  approximately
$104,000. As a percentage of revenues,  net income decreased from 5.2 percent in
the first  quarter of fiscal 1999 to 4.5 percent in the first  quarter of fiscal
2000 for the reasons set forth above.

         The Company  defines  backlog as the unearned  portions of its existing
contracts  at each  balance  sheet date.  At  September  30,  2000,  backlog was
approximately  $14,500,000 as compared to a backlog of approximately $13,000,000
at September  30, 1999.  The amount of backlog at any time may not be indicative
of intermediate or long-term trends in the Company's operations.

<PAGE>

LIQUIDITY AND CAPITAL RESOURCES

         At  September  30,  1999  the  Company's   working  capital   increased
approximately $580,000 to approximately $5,093,000 from approximately $4,513,000
at June 30, 1999, and the current ratio increased to 1.39 from 1.38.

         The  Company's  cash  balances   decreased  slightly  to  approximately
$5,170,000 at September 30, 1999 from approximately $5,200,000 at June 30, 1999.
The decrease can be  attributed to the billing  schedule for two large  projects
currently being conducted by the Company. These two projects are billed in equal
monthly  installments  during the life of the project  instead of the  Company's
normal billing  practice of billing a significant  part of the overall  contract
value in advance of the project start date.

         For the  three-month  period  ended  September  30,  1999,  the Company
generated  cash from  operations  of  approximately  $119,000.  During the first
quarter of fiscal 2000 the Company  purchased  approximately  $220,000 of office
furnishings  and  equipment  mainly  to  support  the build out of its two phone
centers.  In addition the Company repurchased and retired  approximately  50,000
shares of Total Research Corporation common stock for approximately  $188,000 as
part of its announced stock repurchase program.

         The  Company  has  a  loan  agreement  with  Summit  Bank,  located  in
Princeton, NJ. The loan agreement contains the following:

       o    A $2.5 million  revolving line of credit at a variable interest rate
            based on certain  financial  ratios.  As of September 30, 1999,  the
            rate  is the  prime  rate  less  one-half  percent  (prime  rate  at
            September 30, 1999 was 8.25%). As of September 30, 1999, the Company
            was in  compliance  with  all of the  financial  ratios  and has not
            borrowed against this line.

       o    A $500,000 term line secured by equipment, furniture and fixtures at
            an interest rate based on certain  financial ratios. As of September
            30, 1999,  the rate is the prime rate less one-half  percent.  As of
            September 30, 1999, the Company has not borrowed against this line.

         Both of these  lines of  credit  have  recently  been  renewed  through
November 30, 2000.

         In   addition,   the   Company  has  a  bank   overdraft   facility  of
(pound)300,000  (approximately U.S. $475,000) with Barclays Bank, a London bank.
The  borrowings  are charged at a rate of 3 percent  above the UK Base Rate (the
base rate at September 30, 1999 was 5.0%). At September 30, 1999 the Company had
borrowed approximately (pound)174,712 (approximately U.S. $288,000) against this
overdraft facility

         The Company  believes that its current sources of liquidity and capital
resources  will be  sufficient  to fund its  long-term  obligations  and working
capital needs for the foreseeable future

<PAGE>


RECENT TRENDS

         The Company has begun a transition from a full-service  market research
company to a full-service  marketing services company.  Several initiatives have
been announced during the past few months to implement this transition.

         In June of 1999,  the Company  established  Blinke(TM),  a wholly owned
subsidiary,   that  integrates  the  Company's   advanced   marketing   research
capabilities with innovative  Internet  strategies in  business-to-business  and
retail e-commerce  applications  including  proactive  strategy  development and
advanced web site implementation.

         In  July  of  1999,  the  Company  introduced  Total  e-Survey(TM),   a
web-survey  product that will combine its advanced market research  technologies
and  international  expertise with web survey  capabilities.  The online surveys
will be offered as part of its complete, integrated data collection and analysis
systems.  The Company  anticipates  using Total  e-Survey(TM) for  strategically
designed  surveys on topics of current  interest as well as for  client-specific
programs.

IMPACT OF INFLATION

         Inflation had no material  effect on the financial  performance  of the
Company during the first quarter of fiscal 2000.

YEAR 2000


         The Year 2000 issue is the result of computer  programs  being  written
using two digits rather than four to define a specific year.  Absent  corrective
actions,  a computer  program that has date  sensitive  software may recognize a
date using "00" as the year 1900 instead of the year 2000.  This could result in
system failures or miscalculations causing disruptions to various activities and
operations.

         The Company  recognizes  the  importance  of ensuring  that neither its
customers  nor its business  operations  are  disrupted as a result of Year 2000
software failures.  The Company has surveyed, and continues to communicate with,
customers,  suppliers,  financial  institutions  and other vendors with which it
does business to coordinate Year 2000 conversion  efforts.  Based on the results
of this ongoing  information  exchange,  the Company believes that any risks are
minimal and that its systems are Year 2000 compliant. Management has initiated a
Company-wide program that has made it Year 2000 compliant.  The Company incurred
internal  staff  costs and other  expenses  necessary  during the course of such
compliance  efforts and the  Company  has  replaced  some  systems and  upgraded
others.  The total cost of this effort has been  approximately  $150,000 and was
funded by cash flows from  operations.  The  Company  does not expect  Year 2000
issues to materially  affect its  products,  services,  competitive  position or
financial performance.  However, there can be no assurance that this will be the
case. The ability of third parties with which the Company transacts  business to
adequately  address  their  internal  Year 2000 issues is outside the  Company's
control.
<PAGE>

YEAR 2000 (CONT'D)

There can be no assurance  that the failure of such third  parties to adequately
address  their  respective  Year 2000  issues  will not have a material  adverse
effect on the Company's business, financial condition, cash flows and results of
operations.


ITEM III.         QUANTITATIVE AND QUALITATIVE DISCLOSURE OF MARKET RISK
- ---------         ------------------------------------------------------

         The Company has one foreign  subsidiary whose financial  statements are
translated using the accounting policies described in Note 1 of the Notes to the
Consolidated Unaudited Financial Statements.  The Company is subject to exposure
from the risk of  currency  fluctuations  as the value of the  foreign  currency
fluctuates  against the dollar.  The Company does not believe that it is exposed
to material foreign exchange risk.


<PAGE>


                           PART II - OTHER INFORMATION

ITEM 1.   LEGAL PROCEEDINGS

     There are no material legal actions,  proceedings or litigation  pending or
     threatened to the knowledge of the Company.

ITEM 2.   CHANGES IN SECURITIES AND USE OF PROCEEDS.

     None.

ITEM 3.   DEFAULTS UPON SENIOR SECURITIES

     None.

ITEM 4.   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     None.

ITEM 5.    OTHER INFORMATION

     None.

ITEM 6.    EXHIBITS AND REPORTS ON FORM 8-K.

     A.   Exhibits.

          27.1 Financial Data Schedule for the period ended September 30, 1999.

     B.   Reports on Form 8-K.

          None.
                                   SIGNATURES
                                   ----------

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
undersigned  has duly  caused  this  report to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                                            TOTAL RESEARCH CORPORATION
                                             (Registrant)



                                            _________________________________
                                            BY:  Albert Angrisani
                                                 Chief Executive Officer


                                            _________________________________
                                            BY:  Eric Zissman
                                                 Chief Financial Officer


Dated:  November 15, 1999



<TABLE> <S> <C>

<ARTICLE>                     5
<LEGEND>
     (Replace this text with the legend)
</LEGEND>
<CIK>                         0000803058
<NAME>                        TOTAL RESEARCH CORPORATION
<MULTIPLIER>                                   1
<CURRENCY>                                     U.S. Dollars

<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                              JUN-30-2000
<PERIOD-START>                                 JUL-01-1999
<PERIOD-END>                                   SEP-30-1999
<EXCHANGE-RATE>                                1
<CASH>                                         5,167,976
<SECURITIES>                                   0
<RECEIVABLES>                                  8,134,753
<ALLOWANCES>                                   110,000
<INVENTORY>                                    0
<CURRENT-ASSETS>                               18,096,191
<PP&E>                                         0
<DEPRECIATION>                                 0
<TOTAL-ASSETS>                                 23,520,888
<CURRENT-LIABILITIES>                          13,003,917
<BONDS>                                        0
                          0
                                    0
<COMMON>                                       11,906
<OTHER-SE>                                     0
<TOTAL-LIABILITY-AND-EQUITY>                   23,520,888
<SALES>                                        0
<TOTAL-REVENUES>                               13,790,950
<CGS>                                          6,930,847
<TOTAL-COSTS>                                  6,930,847
<OTHER-EXPENSES>                               5,899,716
<LOSS-PROVISION>                               0
<INTEREST-EXPENSE>                             (46,877)
<INCOME-PRETAX>                                1,007,264
<INCOME-TAX>                                   382,626
<INCOME-CONTINUING>                            624,638
<DISCONTINUED>                                 0
<EXTRAORDINARY>                                0
<CHANGES>                                      0
<NET-INCOME>                                   624,638
<EPS-BASIC>                                  0.05
<EPS-DILUTED>                                  0.05


</TABLE>


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