TOTAL RESEARCH CORP
10-Q, 2000-11-14
ENGINEERING, ACCOUNTING, RESEARCH, MANAGEMENT
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                                    FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549


(X)  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2000.

Commission File Number: 0-15692


                           TOTAL RESEARCH CORPORATION
                           --------------------------
             (Exact name of Registrant as specified in its Charter)

                DELAWARE                          22-2072212
                --------                          ----------
       (State of Incorporation)        (IRS Employer Identification No.)


     Princeton Corporate Center, 5 Independence Way
                 Princeton, New Jersey                        08543-5305
                 ---------------------                        ----------
        (Address of principal executive offices)              (Zip Code)

                                 (609) 520-9100
                                 --------------
              (Registrant's telephone number, including area code)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months or such shorter  period that the registrant was required
to file such reports,  and (2) has been subject to such filing  requirements for
the past 90 days.


                                 YES X      NO
                                    ---       ---

At November 13, 2000,  the  Registrant  had  12,747,753  shares of Common Stock,
outstanding.
<PAGE>
                                     INDEX

                           TOTAL RESEARCH CORPORATION

Part I. Financial Information

         Item 1.  Financial Statements (Unaudited)

                  Condensed   Consolidated   Balance  Sheets-  June 30, 2000 and
                  September 30, 2000

                  Condensed  Consolidated   Statements  of  Income- Three months
                  ended September 30, 2000 and 1999

                  Condensed   Consolidated    Statements  of  Cash Flows - Three
                  months ended September 30, 2000 and 1999

                  Notes  to   Condensed   Consolidated   Financial  Statements -
                  September 30, 2000

         Item 2. Management's Discussion and Analysis of Financial Condition and
                 Results of Operations

         Item 3. Quantitative and Qualitative Disclosure of Market Risk


Part II. Other Information

         Item 1. Legal Proceedings
         Item 2. Changes in Securities and Use of Proceeds
         Item 3. Defaults upon Senior Securities
         Item 4. Submission of Matters to a Vote of Security Holders
         Item 5. Other Information
         Item 6. Exhibits and Reports on Form 8-K

Signatures



<PAGE>
                          PART I. FINANCIAL STATEMENTS.

                    ITEM 1. CONSOLIDATED FINANCIAL STATEMENTS

                           TOTAL RESEARCH CORPORATION
                           --------------------------
                           CONSOLIDATED BALANCE SHEETS
<TABLE>
<CAPTION>

<S>                                                                                 <C>              <C>
                                                                                    SEPTEMBER 30,           JUNE 30,
                                                                                        2000              2000
                                                                                   (UNAUDITED)             (AUDITED)
                                                                                   -----------             ---------
  Current assets
  Cash and cash equivalents.....................................................    $6,842,566       $   6,711,882
  Accounts receivable, less allowance for doubtful accounts
    of $173,000 at September 30, 2000 and $182,000 at June 30, 2000.............     9,536,163          10,373,705
  Cost and estimated earnings in excess of billings on
    uncompleted contracts.......................................................     3,196,910           3,170,375
  Deferred taxes................................................................       244,412             250,960
  Prepaid expenses and other current assets.....................................     2,398,015           2,582,053
                                                                                   -----------        ------------
  Total current assets                                                              22,218,066          23,088,975

Fixed assets, less accumulated depreciation of $5,797,068 and
  $5,575,904, respectively......................................................     4,212,149           4,258,360
Goodwill, net of accumulated amortization of $664,859 and
   $586,964, respectively.......................................................     7,030,063           7,142,414
Other assets....................................................................       610,549             629,438
                                                                                   -----------        ------------

                                                                                   $34,070,827         $35,119,187
                                                                                   ===========        ============

                                                 LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities
  Current maturities of long-term debt..........................................    $3,541,642         $ 3,438,318
  Accounts payable..............................................................     4,473,622           4,594,780
  Accrued expenses and other current liabilities................................     4,480,197           4,315,844
  Billings in excess of costs and estimated earnings............................     4,492,506           6,200,373
  Income taxes payable..........................................................       333,942             474,586
                                                                                   -----------        ------------
  Total current liabilities                                                         17,321,909          19,023,901

  Deferred taxes................................................................       104,148              52,396
  Minority interest.............................................................        69,729              65,558
  Other long-term liabilities...................................................       331,419             369,376
  Debt, less current maturities.................................................     3,490,976           3,702,493
                                                                                   -----------        ------------
                                                                                    21,318,181          23,213,724
                                                                                   -----------        ------------
Stockholders' equity
  Common  stock-authorized   20,000,000  shares  $.001  par  value,  per  share,
    12,955,553 issued at September 30, 2000 and 12,614,609
    at June 30, 2000............................................................        12,956              12,615
  Additional paid-in capital....................................................     8,330,757           7,644,929
  Retained earnings.............................................................     5,555,754           5,051,566
  Accumulated other comprehensive income........................................      (293,242)           (128,146)
                                                                                   -----------         -----------
                                                                                    13,606,225          12,580,964
  Less:  Treasury stock, at cost................................................      (853,579)           (675,501)
                                                                                   -----------         -----------
     Total stockholders' equity.................................................    12,752,646          11,905,463
                                                                                   -----------         -----------
Total liabilities and stockholders' equity......................................   $34,070,827         $35,119,187
                                                                                   ===========         ===========
</TABLE>



                                      -2-
<PAGE>

                           TOTAL RESEARCH CORPORATION
                  CONSOLIDATED (UNAUDITED) STATEMENTS OF INCOME


                                                  Three Months Ended
                                                  ------------------

                                     September 30,         September 30,
                                          2000                   1999
                                     ----------------      ----------------

Revenues............................   $14,029,774              $13,790,950
Direct costs.........................    7,068,821                6,930,847
                                     -------------           --------------
Gross profit.........................    6,960,953                6,860,103

Operating expenses...................    6,097,446                5,899,716
                                     -------------            -------------
Income from operations...............      863,507                  960,387

Interest income, net.................        6,912                   46,877
Minority interest....................     (40,470)                        0
                                     -------------            -------------
Income before taxes..................      829,949                1,007,264

Provision for income taxes...........      325,761                  382,626
                                     -------------            -------------
Net income...........................$     504,188            $     624,638
                                     =============            =============

Earnings per share
    Basic............................$        0.04            $        0.05
    Diluted..........................$        0.04            $        0.05

Weighted average common shares
    Outstanding - Basic..............   12,596,591               11,918,399
                - Diluted............   13,405,157               13,190,519


                                      -3-
<PAGE>

                           TOTAL RESEARCH CORPORATION
                CONSOLIDATED (UNAUDITED) STATEMENTS OF CASH FLOWS
<TABLE>
<CAPTION>

                                                                  Three Months Ended
                                                                  ------------------

                                                            September 30,        September 30,
                                                                 2000                  1999
                                                            ---------------      -------------


<S>                                                           <C>                   <C>
Net cash provided by operating activities.................    $  171,841            $118,771
                                                             -----------         -----------

Cash flows from investing activities:
  Purchases of equipment..................................      (142,450)           (219,534)
                                                                ---------      -------------

Cash flows from financing activities:
Payments on bank borrowings...............................     (175,000)                   -
Payments on capital leases................................      (70,873)                   -
Proceeds from bank borrowings.............................             -               5,514
Proceeds from issuance of common stock....................       512,262             197,376
Purchase of treasury stock................................             -            (188,195)
                                                             -----------         ------------
Net cash provided by financing activities.................       266,389              14,695
                                                             -----------         -----------

Effect of exchange rate changes on cash...................     (165,096)              50,661
                                                             -----------         -----------

Net increase (decrease) in cash and cash equivalents......       130,684             (35,407)

Cash and cash equivalents at beginning of period..........     6,711,882           5,203,383
                                                               ---------         -----------

Cash and cash equivalents at end of period................    $6,842,566         $ 5,167,976
                                                              ==========         ===========

Supplemental disclosures of cash flow information:
     Interest Paid........................................    $  100,171         $         -

</TABLE>


                                      -4-
<PAGE>

                           TOTAL RESEARCH CORPORATION
                           --------------------------

              NOTES TO CONSOLIDATED UNAUDITED FINANCIAL STATEMENTS
              ----------------------------------------------------

                               SEPTEMBER 30, 2000
                               ------------------


NOTE 1 - BASIS OF PRESENTATION

    The  accompanying  unaudited  financial  statements  have been  prepared  in
accordance with generally accepted  accounting  principles for interim financial
information  and  with  the  instructions  to Form  10-Q  and  Article  10-01 of
Regulation  S-X.  Accordingly,  they do not include all of the  information  and
footnotes  required by generally  accepted  accounting  principles  for complete
financial statements. In the opinion of management,  all adjustments (consisting
of normal recurring accruals)  considered necessary for a fair presentation have
been included.  Operating  results for the three months ended September 30, 2000
are not necessarily  indicative of the results that may be expected for the year
ending June 30, 2001.

The  Consolidated  Balance  Sheet at June 30,  2000  has been  derived  from the
audited  Financial  Statements  at that  date but does  not  include  all of the
information and footnotes required by generally accepted  accounting  principles
for complete Financial Statements.

For further  information,  refer to the  Consolidated  Financial  Statements and
Footnotes  thereto  included in the Company's Annual Report on Form 10-K for the
year ended June 30, 2000.

NOTE 2 - SEGMENT INFORMATION

    The Company operates in one principal  industry segment:  marketing research
services.  Geographic financial  information for the quarters ended September 30
(in 000's) is as follows:

                                                   2000                  1999
                                               ----------             ---------

      Revenues
         --- United States...............       $ 8,324               $10,010
         --- Europe......................         5,706                 3,781
                                                -------               -------
     Totals  ............................       $14,030               $13,791
                                                =======               =======

      Operating Income...................
         --- United States...............           597                   850
         --- Europe......................           267                   110
                                                -------               -------
     Totals  ...........................        $   864               $   960
                                                =======               =======

                                      -5-
<PAGE>

ITEM 2.   MANAGEMENT'S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND
          ----------------------------------------------------------------------
          RESULTS OF OPERATIONS.
          ---------------------

RESULTS OF OPERATIONS

         The  Company  is  a  full-service   consultative   marketing   research
corporation  that  provides  marketing  research and  information  to assist its
clients with the pricing and positioning of new or existing  products,  customer
loyalty  measurements,  brand equity issues and other  marketing  concerns.  The
Company  operates as one business  segment.  It services its clients through its
five divisions  (Customer Loyalty  Management,  Global Life Sciences,  Strategic
Brand Research, Strategic Marketing  Services-International,  and Total/Romtec),
each of which has specific industry and/or product expertise.

         The  following  table sets forth,  for the periods  indicated,  certain
historical income statement data as a percentage of gross revenues.

STATEMENT OF INCOME DATA:
(Expressed as a percentage of revenues)
                                                        September 30,
                                                        -------------
                                                    2000            1999
                                                    ----            ----

Revenues                                          100.0%        100.0%
Direct costs                                       50.4%         50.2%
                                                  ------        ------
Gross profit                                       49.6%         49.8%
Operating expenses                                 43.4%         42.8%
                                                  ------        ------
Income from operations                              6.2%          7.0%
Interest income                                       0%          0.3%
Minority interest                                  (0.3)%           0%
                                                  ------        ------
Income before income taxes                          5.9%          7.3%
Provision for income taxes                          2.3%          2.8%
                                                  ------        ------
Net income                                          3.6%          4.5%


RESULT OF  OPERATIONS - FIRST  QUARTER  FISCAL 2001 AS COMPARED TO FIRST QUARTER
--------------------------------------------------------------------------------
FISCAL 2000.
-----------

Revenues  increased  approximately  two percent from the first quarter of fiscal
2000 to the first quarter of fiscal 2001. Revenues from UK operations (Strategic
Marketing Services - International and Total/Romtec)  increased approximately 50
percent  over the same period last year.  The  increase



                                      -6-
<PAGE>

RESULT OF  OPERATIONS - FIRST  QUARTER  FISCAL 2001 AS COMPARED TO FIRST QUARTER
--------------------------------------------------------------------------------
FISCAL 2000.
-----------
(CONT'D)

was mainly attributable to the May 2000 acquisition of Romtec. Revenues from the
Strategic Brand Research  division  increased  approximately 13 percent,  as the
division conducted more work for new clients.  The Global Life Sciences division
revenues  decreased  approximately  21  percent as less work was  performed  for
existing clients.  The Customer Loyalty  Management  division revenues decreased
approximately 28 percent in light of a previously  announced  contract reduction
by one client.

Gross profit  increased  from  approximately  $6,860,000 in the first quarter of
fiscal 2000 to approximately  $6,961,000 in the first quarter of fiscal 2001, an
increase of approximately $101,000. As a percentage of revenues, gross profit of
the  Company  decreased  slightly  from 49.8  percent of  revenues  in the first
quarter of fiscal  2000 to 49.6  percent  of  revenues  in the first  quarter of
fiscal 2001, as a result of changes in the Company's product mix.

Operating costs increased from approximately  $5,900,000 in the first quarter of
fiscal 2000 to approximately  $6,097,000 in the first quarter of fiscal 2001, an
increase  of  approximately  $197,000.   Comparative  quarterly  cost  increases
resulted  from the  acquisition  of  Romtec,  salary  increases,  and  increased
depreciation and amortization expenses,  which relate to fiscal 2000 investments
in calling  centers,  IT hardware  and software  development.  Cost savings were
effected in employee training,  marketing costs, long distance telephone charges
and  maintenance  and  supplies.  Operating  costs as a  percentage  of revenues
increased  from 42.8 percent in the first quarter of fiscal 2000 to 43.4 percent
in fiscal 2001.

Income  from  operations  decreased  from  approximately  $960,000  in the first
quarter of fiscal 2000 to approximately  $864,000 in the first quarter of fiscal
2001, a decrease of approximately $96,000. As a result and for reasons explained
above,  income from  operations  decreased as a percentage  of revenues from 7.0
percent in the first  quarter of fiscal 2000 to 6.2 percent in the first quarter
of fiscal 2001.

Interest income,  net of expense,  decreased from  approximately  $47,000 in the
first  quarter of fiscal 2000 to  approximately  $7,000 in the first  quarter of
fiscal  2001, a result of the debt  service  requirements  related to the Romtec
acquisition of May 2000.

There were no minority interests related to the Company's  operations during the
first  quarter of fiscal  2000.  During  the first  quarter  of fiscal  2001,  a
minority  interest  in  a  joint  venture  of  Total/Romtec  was  credited  with
approximately $40,000 as its share of the income of the joint venture.

The provision  for income taxes for the first  quarter of fiscal 2001  decreased
approximately  $57,000,  to  approximately  $326,000,  from the first quarter of
fiscal 2000 mainly due the decreased income.  Overall, the Company decreased its
net income from  approximately  $625,000 in the first  quarter of fiscal 2000 to
approximately $504,000 in the first quarter of fiscal 2001. As a percentage of



                                      -7-
<PAGE>

RESULT OF  OPERATIONS - FIRST  QUARTER  FISCAL 2001 AS COMPARED TO FIRST QUARTER
--------------------------------------------------------------------------------
FISCAL 2000.
-----------
(CONT'D)

revenues,  net income  decreased from 4.5 percent in the first quarter of fiscal
2000 to 3.6 percent in the first quarter of fiscal 2001.

The Company defines backlog as the unearned  portions of its existing  contracts
at each balance  sheet date. At September  30, 2000,  backlog was  approximately
$17,543,000 as compared to a backlog of  approximately  $14,500,000 at September
30,  1999.  The  amount  of  backlog  at  any  time  may  not be  indicative  of
intermediate or long-term trends in the Company's operations.

LIQUIDITY AND CAPITAL RESOURCES

         At  September  30,  2000  the  Company's   working  capital   increased
approximately $831,000 to approximately $4,896,000 from approximately $4,065,000
at June 30,  2000,  and the  current  ratio  increased  to 1.28 from  1.21.  The
increase in working capital is mainly  attributable to lower "billings in excess
of cost and estimated  earnings",  which is partially  offset by lower  accounts
receivable balances.

         The  Company's  cash  balances   increased  slightly  to  approximately
$6,843,000 at September 30, 2000 from approximately $6,712,000 at June 30, 2000.
The  increase  is  attributable  to  profitability,  lower  accounts  receivable
balances  and  proceeds  from the  exercise of stock  options.  The increase was
partially  offset by a reduction in  "billings in excess of costs and  estimated
earnings".

         For the  three-month  period  ended  September  30,  2000,  the Company
generated  cash from  operations  of  approximately  $172,000.  During the first
quarter of fiscal 2001 the Company purchased  approximately  $142,000 in capital
assets,  reduced its bank borrowings by approximately  $175,000 and made capital
lease  payments of  approximately  $71,000.  In addition,  the Company  received
approximately $512,000 in cash in connection with the exercise of stock options.
Exchange rate fluctuations on European balances created an approximate  $165,000
negative translation adjustment on the Company's balance sheet.

         The  Company  has  a  loan  agreement  with  Summit  Bank,  located  in
Princeton, NJ. The loan agreement contains the following:

         The  credit  agreement   consists  of  two  facilities  with  aggregate
borrowing availability of up to $10 million. Facility "A" is a term loan and was
designated for the acquisition of Romtec (acquired May 12, 2000), a wholly owned
subsidiary of the Company, and is capped at $3,500,000. The loan agreement calls
for monthly principal payments,  plus interest,  of $58,333 through the maturity
date of March 31, 2005, when all unpaid principal and interest are due. Facility
"B" is a line of credit and is designated for working capital  purposes,  and is
capped at the difference  between  $10,000,000 less the balance of Facility "A".
The  interest  rate for the  entire  credit  agreement  is prime  plus  one-half
percent.  The prime rate at September 30, 2000 was 9.5 percent. At September 30,
2000, outstanding

                                      -8-
<PAGE>

LIQUIDITY AND CAPITAL RESOURCES
(CONT'D)

borrowings on Facility A were $3,208,000 and outstanding  borrowings on Facility
B were $700,000. This credit agreement is scheduled to expire on March 31, 2005.

         In   addition,   the   Company  has  a  bank   overdraft   facility  of
(pound)400,000  (approximately  $586,000 U.S.  dollars) with Barclays  Bank, its
London bank. The borrowings are charged at a rate of 3 percent above the UK Base
Rate.  At September 30, 2000,  the Company had no borrowings  drawn against this
facility.

         The Company  believes that its current sources of liquidity and capital
resources  will be  sufficient  to fund its  long-term  obligations  and working
capital needs for the foreseeable future

RECENT TRENDS

         In May 2000,  the Company  completed the  acquisition  of Romtec.  This
acquisition  is  designed  to achieve  several  strategic  goals of the  Company
including an increased business focus on  telecommunications  and IT markets and
expanding the Company's  capabilities beyond marketing research into the broader
marketing  services  arena.  Romtec's  use  of  e-panels  for  web  surveys  and
development of marketers' contact databases also enhance the Company's portfolio
of services.

         As the Company's core  competencies  make  increasing use of technology
for surveys, data delivery,  and data analysis,  the Company continues to invest
in its technology and sales  infrastructures.  The  investments  include new web
survey,  Internet  delivery  technology,  virtual private  networks that provide
clients  with  on-line data access and  analysis,  the  building of e-panels,  a
variety of new IT  syndicated  products and the  upgrading of its two  telephone
centers to be compatible with Internet delivery technology.

IMPACT OF INFLATION

         Inflation had no material  effect on the financial  performance  of the
Company during the first quarter of fiscal 2000.

ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURE OF MARKET RISK

         The Company has foreign  subsidiaries  whose  financial  statements are
translated using the accounting policies described in Note 1 of the Notes to the
Consolidated Unaudited Financial Statements.  The Company is subject to exposure
from the risk of  currency  fluctuations  as the value of the  foreign  currency
fluctuates  against the dollar.  The Company does not believe that it is exposed
to material foreign exchange risk.

                                      -9-
<PAGE>

PART II - OTHER INFORMATION

ITEM 1.   LEGAL PROCEEDINGS

    There are no material  legal actions,  proceedings or litigation  pending or
threatened to the knowledge of the Company.

ITEM 2.   CHANGES IN SECURITIES AND USE OF PROCEEDS.

    None.

ITEM 3.   DEFAULTS UPON SENIOR SECURITIES

    None.

ITEM 4.   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

    None.

ITEM 5.    OTHER INFORMATION

    None.

ITEM 6.    EXHIBITS AND REPORTS ON FORM 8-K.

    A.   Exhibits.

27.1 Financial Data Schedule for the period ended September 30, 2000.

    B.   Reports on Form 8-K.

         Form 8-K, dated May 30, 2000, (announcement of the Romtec acquisition);

         Form 8-K/A, dated September 27, 2000, (Romtec acquisition related);

                                   SIGNATURES
                                   ----------

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
undersigned  has duly  caused  this  report to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                               TOTAL RESEARCH CORPORATION
                                               (Registrant)


                                                /s/Albert Angrisani
                                                --------------------------------
                                             BY:Albert Angrisani
                                                Chief Executive Officer


                                                /s/Matthew Kirby
                                                --------------------------------
                                             BY:Matthew Kirby
                                                Acting Chief Financial Officer

Dated:  November 14, 2000



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