UNITED PARCEL SERVICE OF AMERICA INC
10-Q, 1999-10-15
TRUCKING & COURIER SERVICES (NO AIR)
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                    SECURITIES AND EXCHANGE COMMISSION


                          Washington, D.C. 20549
- --------------------------------------------------------------------------------
                                FORM 10-Q


               Quarterly Report Under Section 13 or 15 (d)
                  of the Securities Exchange Act of 1934
- --------------------------------------------------------------------------------
                 For the Quarter Ended September 30, 1999


                      Commission file number 0-4714


                  United Parcel Service of America, Inc.
- --------------------------------------------------------------------------------
           (Exact name of registrant specified in its charter)


 Delaware                                                    95-1732075
- --------------------------------------------------------------------------------
(State or other jurisdiction of                        (I.R.S. Employer
 incorporation or organization)                      Identification No.)


55 Glenlake Parkway, NE
- --------------------------------------------------------------------------------
Atlanta, Georgia                                                  30328
(Address of principal executive office)                       (Zip Code)


Registrant's telephone number, including area code (404) 828-6000


                              Not Applicable
- --------------------------------------------------------------------------------
Former name, address and fiscal year, if changed since last report


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15 (d) of the  Securities  and Exchange Act of 1934
during  the  preceding  12  months,  and (2) has  been  subject  to such  filing
requirements for the past 90 days.


YES   X       NO


                  Common Stock, par value $.10 per share
- --------------------------------------------------------------------------------
                             (Title of Class)


                            546,835,573 shares
- --------------------------------------------------------------------------------
                    Outstanding as of October 12, 1999


<PAGE>


                      PART I. FINANCIAL INFORMATION
         UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                       CONSOLIDATED BALANCE SHEETS
           September 30, 1999 (unaudited) and December 31, 1998
             (In millions except share and per share amounts)

Assets                                                  1999        1998
- ------                                                 ------      -----
Current Assets:
      Cash and cash equivalents                      $ 1,955     $ 1,240
      Marketable securities                              688         389
      Accounts receivable                              2,845       2,713
      Prepaid employee benefit costs                     997         703
      Materials, supplies and other prepaid expenses     434         380
                                                      ------      ------
                  Total Current Assets                 6,919       5,425

Property,  Plant and  Equipment  (including
      aircraft  under  capitalized  lease
      obligations)- at cost, net of accumulated
      depreciation and amortization of $8,812 in
      1999 and $8,170 in 1998                         11,567      11,384

Other Assets                                             231         258
                                                      ------      ------

                                                     $18,717     $17,067
Liabilities and Shareowners' Equity

Current Liabilities:
      Commercial paper                               $ 1,477     $     -
      Accounts payable                                 1,313       1,322
      Accrued wages and withholdings                   1,333       1,092
      Dividends payable                                    -         247
      Tax assessment                                     621           -
      Deferred income taxes                               80         114
      Current maturities of long-term debt               678         410
      Other current liabilities                          596         532
                                                      ------      ------
                  Total Current Liabilities            6,098       3,717

Long-Term Debt (including capitalized lease
      obligations)                                     1,817       2,191
                                                      ------      ------

Accumulated Postretirement Benefit
   Obligation, Net                                       987         969
                                                      ------      ------

Deferred Taxes, Credits and Other Liabilities          2,984       3,017
                                                      ------      ------

Shareowners' Equity:
      Preferred stock, no par value,
        Authorized 200,000,000 shares, none issued         -           -
      Common stock, par value $.10 per share,
        Authorized 900,000,000 shares, issued
        559,000,000                                       56          56
      Additional paid-in capital                         287         325
      Retained earnings                                7,191       7,280
      Accumulated other comprehensive loss              (134)        (63)
                                                      -------     ------
                                                       7,400       7,598
      Treasury stock, at cost (12,083,786 and
        11,605,952 shares in 1999 and 1998)             (569)       (425)
                                                      -------     ------
                                                       6,831       7,173
                                                     $18,717     $17,067

        See notes to unaudited consolidated financial statements.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                        STATEMENTS OF CONSOLIDATED INCOME
         Three Months and Nine Months Ended September 30, 1999 and 1998
                     (In millions except per share amounts)
                                   (unaudited)





                              Three Months Ended      Nine Months Ended
                                1999     1998           1999     1998

Revenue                       $ 6,715  $ 6,158        $19,606  $18,124
                               ------   ------         ------   ------

Operating Expenses:
  Compensation and benefits     3,849    3,585         11,226   10,587
  Other                         1,876    1,796          5,522    5,315
                               ------   ------         ------   ------
                                5,725    5,381         16,748   15,902
                               ------   ------         ------   ------

Operating Profit                  990      777          2,858    2,222
                               ------   ------         ------   ------

Other Income and (Expense):
  Investment income                45       26            115       56
  Interest expense                (65)     (54)          (170)    (169)
  Tax assessment                    -        -         (1,786)       -
  Miscellaneous, net               (8)      (9)           (30)      (3)
                               -------   -----         -------  ------
                                  (28)     (37)        (1,871)    (116)
                               -------   -----         -------  ------

Income Before Income Taxes        962      740            987    2,106

Income Taxes                      385      291            765      847
                               ------   ------        -------   ------

Net Income                    $   577   $  449        $   222  $ 1,259
                               ======    =====         ======   ======

Basic Earnings Per Share      $  1.05   $ 0.83        $  0.40  $  2.31
                               ======    =====         ======   ======

Diluted Earnings Per Share    $  1.03   $ 0.81        $  0.39  $  2.28
                               ======    =====         ======   ======






        See notes to unaudited consolidated financial statements.



<PAGE>




            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                  CONSOLIDATED STATEMENT OF SHAREOWNERS' EQUITY
                      Nine Months Ended September 30, 1999
                     (In millions except per share amounts)
                                   (unaudited)

<TABLE>
<S>                      <C>            <C>          <C>       <C>            <C>                      <C>


                                                                Accumulated
                                         Additional                Other                                  Total
                          Common Stock    Paid-In    Retained  Comprehensive  Treasury Stock, At Cost  Shareowners'
                         Shares  Amount   Capital    Earnings       Loss        Shares        Amount       Equity
Balance, January 1, 1999   559     $56      $325     $7,280       $ (63)          (12)       $  (425)      $7,173
  Comprehensive income:
    Net income               -       -         -        222          -              -              -          222
    Foreign currency
      adjustments            -       -         -          -         (66)            -              -          (66)
  Unrealized loss on
      marketable
      securities             -       -         -          -          (5)            -              -           (5)
  Comprehensive income                                                                                     $  151
                                                                                                            -----
  Dividends ($.55 per share) -       -         -       (311)         -              -              -         (311)
  Gain on issuance of
    treasury stock           -       -         5         -           -              -              -            5
  Stock award plans          -       -       (43)        -           -             10            419          376
  Treasury stock
    purchases                -       -         -         -           -            (26)        (1,196)      (1,196)
  Treasury stock
    issuances                -       -         -         -           -             16            633          633
                           ----   ----      -----    ------       ------         -----        -------      ------
Balance, September 30,     559     $56      $287     $7,191       $(134)          (12)         $(569)      $6,831
   1999                    ====   ====      =====    ======       ======         =====        =======      ======


</TABLE>


            See notes to unaudited consolidated financial statements.




<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                  Nine Months Ended September 30, 1999 and 1998
                                  (In millions)
                                   (unaudited)
                                                         1999      1998
Cash flows from operating activities:
      Net income                                        $ 222     $1,259
        Adjustments to reconcile net income to net
          cash from operating activities:
            Depreciation and amortization                 865        836
            Postretirement benefits                        18         75
            Deferred taxes, credits, and other            (79)        54
            Stock award plans                             304        218
            Changes in assets and liabilities:
               Accounts receivable                       (132)       (38)
               Prepaid employee benefit costs            (294)       150
               Materials, supplies and other
                 prepaid expenses                         (54)       (10)
               Accounts payable                            (9)        10
               Accrued wages and withholdings             241         21
               Dividends payable                         (247)      (191)
               Tax assessment                             621          -
               Other current liabilities                   64        (30)
                                                         ----      ------

      Net cash from operating activities                1,520      2,354
                                                        -----      -----

Cash flows from investing activities:
      Capital expenditures                             (1,080)    (1,022)
      Disposals of property, plant and equipment          140        160
      Purchases of marketable securities               (2,089)      (347)
      Sales and maturities of marketable securities     1,785          -
      Construction funds in escrow                       (138)         -
      Other asset receipts                                 15         91
                                                         ----      -----

      Net cash (used in) investing activities          (1,367)    (1,118)
                                                        -----      -----

Cash flows from financing activities:
      Proceeds from borrowings                          1,617        227
      Repayments of borrowings                           (246)      (237)
      Purchases of treasury stock                      (1,196)      (430)
      Issuances of treasury stock pursuant to stock
        awards and employee stock purchase plans          740        306
      Dividends                                          (311)      (219)
      Other transactions                                  (30)        (3)
                                                         -----     -----

      Net cash from (used in) financing activities        574       (356)
                                                         -----     -----

Effect of exchange rate changes on cash                   (12)        (8)
                                                         ----      -----

Net increase in cash and cash equivalents                 715        872

Cash and cash equivalents:
      Beginning of period                               1,240        460
                                                        -----      -----

      End of period                                    $1,955     $1,332
                                                        =====      =====

Cash paid during the period for:
      Interest (net of amount capitalized)             $  927     $  228
                                                        =====      =====
      Income taxes                                     $  660     $  805
                                                        =====      =====

            See notes to unaudited consolidated financial statements.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

1. For interim  consolidated  financial statement  purposes,  we compute our tax
provision on the basis of our estimated  annual  effective  income tax rate, and
provide for accruals  under our various  employee  benefit  plans for each three
month period based on one quarter of the estimated annual expense.

      In  March  1998,  the  Accounting  Standards  Executive  Committee  issued
Statement of Position (SOP) 98-1, "Accounting for the Costs of Computer Software
Developed or Obtained for Internal  Use," which  requires  that certain costs to
develop or obtain computer software for internal use be capitalized.  We adopted
the new standard on January 1, 1999.  Prior to adoption of SOP 98-1, we expensed
all internal use software costs as incurred.  The effect of adopting the SOP was
to increase  net income for the three  months  ended  September  30, 1999 by $28
million, or $.05 per share on a basic and diluted basis, and for the nine months
ended  September  30,  1999 by $62  million,  or $.11 per  share on a basic  and
diluted basis.

2. In our opinion, the accompanying interim,  unaudited,  consolidated financial
statements  contain all adjustments  (consisting of normal  recurring  accruals)
necessary to present fairly the financial position as of September 30, 1999, the
results of operations  for the three months and nine months ended  September 30,
1999 and 1998,  and cash flows for the nine months ended  September 30, 1999 and
1998.

3. The following table sets forth the computation of basic and diluted  earnings
per share (in millions except per share amounts):

                      Three Months Ended Nine Months Ended

                                       September 30,       September 30,
                                        1999     1998      1999     1998
Numerator:
   Numerator for basic and diluted
     earnings per share -
       Net Income                      $ 577     $ 449     $ 222   $1,259
                                        =======   =====     ====    =====

Denominator:
   Weighted-average shares -
      Denominator for basic earnings
         per share                       547       544       553      545
Effect of dilutive securities:
   Contingent shares -
      Managers Incentive Plan              8         7         6        5
   Stock option plans                      4         3         4        3
                                        ---        ---       ---      ---
Denominator for diluted earnings
       per share                         559       554       563      553
                                        ====      ====      ====     ====

Basic Earnings Per Share                 .83     $0.40     $2.31    $1.05
                                       =====     =====     =====    =====

Diluted Earnings Per Share             $1.03     $0.81     $0.39    $2.28
                                       =====     =====     =====    =====




<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                                   (continued)

4. On August 9, 1999 the U.S.  Tax Court  issued an opinion  unfavorable  to UPS
regarding a Notice of Deficiency asserting that we are liable for additional tax
for the 1983 and 1984 tax  years.  The Court  held that we are liable for tax on
income of Overseas Partners Ltd. ("OPL"), a Bermuda company, which has reinsured
excess value package insurance purchased by our customers beginning in 1984. The
Court held that for the 1984 tax year we are liable for taxes of $31  million on
income  reported  by OPL,  penalties  and  penalty  interest  of $93 million and
interest for a total after-tax exposure estimated at approximately $246 million.

      In addition,  during the first quarter of 1999, the IRS issued two Notices
of  Deficiency  asserting  that we are  liable for  additional  tax for the 1985
through  1987 tax  years,  and the 1988  through  1990 tax  years.  The  primary
assertions  by the  IRS  relate  to the  reinsurance  of  excess  value  package
insurance,  the  issue  raised  for the 1984 tax  year.  The IRS has  based  its
assertions on the same theories included in the 1983-1984 Notice of Deficiency.

      We  anticipate  that the IRS will  take  similar  positions  for tax years
subsequent to 1990. Based on the Tax Court opinion,  we currently  estimate that
our total  after-tax  exposure  for the tax years 1984  through 1999 could be as
high as $2.353 billion. We are in the process of analyzing our position in light
of the Tax Court opinion and are evaluating our options, including appeal of the
Tax  Court  decision,   continuance  of  the  litigation  or  negotiation  of  a
settlement.

      In the  second  quarter  1999  financial  statements,  we  recorded  a tax
assessment charge of $1.786 billion,  which included an amount for related state
tax liabilities.  The charge included taxes of $915 million and interest of $871
million.  This  assessment  resulted in a tax benefit of $344 million related to
the interest  component of the  assessment.  As a result,  our net charge to net
income for the tax assessment was $1.442 billion, increasing our total after-tax
reserve at that time with respect to these  matters to $1.672  billion.  The tax
benefit of deductible interest is included in income taxes; however,  since none
of the income on which this tax  assessment is based is our income,  we have not
classified the tax charge as income taxes.

      We  determined  the size of our reserve with  respect to these  matters in
accordance with generally accepted  accounting  principles based on our estimate
of our most likely liability. In making this determination, we concluded that it
was more likely that we would be required to pay taxes on income reported by OPL
and interest,  but that it was not probable that we would be required to pay any
penalties and penalty interest. If penalties and penalty interest ultimately are
determined to be payable,  we would have to record an additional charge of up to
$681 million.




<PAGE>
            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                                   (continued)

      On August 31, 1999,  we deposited  $1.349  billion with the IRS related to
these  matters,  without  conceding the IRS's position or giving up our right to
appeal the Tax  Court's  decision,  in order to stop the  accrual of interest on
that amount of the IRS's claim. A portion of the funds used to make this deposit
can be attributed to the $758 million increase in our commercial paper liability
balance during the third quarter.  We have sufficient cash, cash equivalents and
marketable  securities  on hand to deposit  with the IRS, if we choose to do so,
the  remaining  amount  necessary  to satisfy  our maximum  estimated  after-tax
exposure  for these tax  matters,  without  affecting  our  ability  to meet our
foreseeable operating expenses and budgeted capital expenditures.

      We have  implemented a new arrangement for providing  excess value package
insurance for our customers through UPS subsidiaries.  This new arrangement will
result in including in our non-package  operating  segment the net operations of
the excess  value  package  insurance  program  offered to our  customers.  This
revised arrangement should eliminate for future periods the issues considered by
the Tax Court in the Notices of Deficiency relating to OPL.

      The IRS has proposed  adjustments,  unrelated to the OPL matters discussed
above,  regarding the timing of deductions,  the characterization of expenses as
capital  rather than ordinary and our  entitlement  to the investment tax credit
and the research tax credit in the 1985 through 1990 tax years.  These  proposed
adjustments, if sustained, would result in $88 million in additional tax for the
1985  through  1987 tax years and $267  million in  additional  tax for the 1988
through 1990 tax years.

      We believe that our  practice of expensing  the items that the IRS alleges
should have been  capitalized is consistent with the practices of other industry
participants.  We expect  that we will  prevail  on  substantially  all of these
issues.  Should the IRS prevail,  however,  unpaid interest on these adjustments
through 1999 could  aggregate up to $396  million,  after the benefit of related
tax deductions.  Since the majority of these  adjustments  propose to capitalize
items for which  depreciation  deductions would be allowed in subsequent  years,
the effect would be to substantially  reduce the net impact of these adjustments
and related  interest.  The IRS's  proposed  adjustments  include  penalties and
penalty  interest.  We believe  that the  possibility  that such  penalties  and
penalty interest will be sustained is remote. The IRS may take similar positions
with  respect to some of these  issues  for each of the years from 1991  through
1999.  We believe the eventual  resolution  of these issues will not result in a
material adverse effect upon our financial  condition,  results of operations or
liquidity.

      We are a defendant in various employment-related lawsuits. In one of these
actions, which alleges employment discrimination by UPS, class action status has
been granted, and the United States Equal Employment  Opportunity Commission has
been granted the right to  intervene.  We are also a defendant in various  other
lawsuits  that arose in the normal course of business.  In our opinion,  none of
these cases is expected to have a material effect upon our financial  condition,
results of operations or liquidity.

<PAGE>

            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                                   (continued)

      On September  28, 1999,  Linda Dee  Starkman,  a UPS  shareowner,  filed a
purported  class  action  complaint  against us and each  member of our board of
directors. The action, which was filed in the Court of Chancery for the State of
Delaware  in and for New  Castle  County,  seeks to enjoin our  proposed  public
offering  and its  related  transactions  and to  recover  unspecified  damages,
attorneys'  fees and  experts'  fees.  The  complaint  alleges that the proposed
transactions  violate our  certificate of  incorporation  and that our directors
breached  their  fiduciary  duties in approving  and  recommending  the proposed
transactions.  A hearing is scheduled  for October 18, 1999,  at which the Court
will consider  plaintiff's  motion for a  preliminary  injunction to prevent the
proposed  transactions.  We  anticipate  that the Court  will rule  promptly  on
plaintiff's motion.

      We  believe  that  this  action  has no  merit,  and we are  defending  it
vigorously.  We do not expect that this action will have a material  effect upon
our financial condition, results of operations or liquidity.

5. We report our operations in three segments: U.S. domestic package operations,
international package operations and non-package operations.  Package operations
represent our core business and are divided into regional  operations around the
world. Regional operations managers are responsible for both domestic and export
operations  within their geographic  region.  International  package  operations
include  shipments  wholly  outside  the U.S. as well as  shipments  with either
origin  or  distribution  outside  the U.S.  Non-package  operations,  including
logistics, are distinct from package operations.

      Segment  information  for the three months and nine months ended September
30, is as follows (in millions):

                                Three Months Ended    Nine Months Ended
                                  September 30,         September 30,
                                 1999       1998        1999      1998
                                 ----       ----        ----      ----
Revenue:
  U.S. domestic package         $5,574    $5,147      $16,239   $15,129
  International package            862       782        2,562     2,342
  Non-package                      279       229          805       653
                                ------    ------       ------    ------
      Consolidated              $6,715    $6,158      $19,606   $18,124
                                ======    ======      =======   =======

Operating profit (loss):
   U.S. domestic package        $  879    $  757      $ 2,522   $ 2,098
   International package            38       (15)         147        19
   Non-package                      27        35           85       105
   Corporate                        46         -          104         -
                                ------    ------       ------    ------
      Consolidated              $  990    $  777      $ 2,858   $ 2,222
                                ======    ======      =======   =======


<PAGE>

            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                                   (continued)

      Non-package  operating  profit  included $28 and $30 million for the three
months ended September 30, 1999 and 1998, respectively,  and $85 and $84 million
for the nine  months  ended  September  30,  1999  and  1998,  respectively,  of
intersegment profit with a corresponding amount of operating expense included in
the U.S. domestic package segment.  Consolidated  operating profit for the three
months and nine months ended  September  30, 1999  included $46 million and $104
million,  respectively, of capitalized software costs that were not allocated to
individual segments.

6. The major  components  of other  operating  expenses for the three months and
nine months ended September 30, are as follows (in millions):

                                 Three Months Ended    Nine Months Ended
                                    September 30,         September 30,
                                   1999      1998        1999      1998
                                   ----      ----        ----      ----
Repairs and maintenance           $ 231     $ 213       $ 674     $ 625
Depreciation and amortization       302       289         865       836
Purchased transportation            407       364       1,168     1,063
Fuel                                174       142         467       443
Other occupancy                      74        79         263       275
Other expenses                      688       709       2,085     2,073
                                  -----     -----       -----     -----
  Consolidated                   $1,876    $1,796      $5,522    $5,315
                                  =====    ======      ======     =====


7. Certain prior period amounts have been reclassified to conform to the current
period presentation.



<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Three Months Ended September 30, 1999 and 1998

      The following tables set forth information  showing the change in revenue,
average daily package volume and average  revenue per piece,  both in dollars or
amounts and in percentage terms:

                                 Three Months Ended
                                    September 30,            Change
                                   1999      1998         $         %
                                   ----      ----         -         -
Revenue (in millions):
  U.S. domestic package:
      Next Day Air               $1,344     $1,184      $160      13.5%
      Deferred                      649        586        63      10.8
      Ground                      3,581      3,377       204       6.0
                                  -----      -----     ------
                                  5,574      5,147       427       8.3

  International package:
      Domestic                      221        230        (9)     (3.9)
      Export                        641        552        89      16.1
                                  -----      -----     ------
  Total International package       862        782        80      10.2
  Non-package                       279        229        50      21.8
                                  -----     ------     ------
      Consolidated               $6,715     $6,158      $557       9.0%
                                  =======   ======     ======



Average Daily Package Volume                              #
 (in thousands):                                          -

  U.S. domestic package:
      Next Day Air                1,046         913      133      14.6%
      Deferred                      789         704       85      12.1
      Ground                      9,849       9,319      530       5.7
                                  -----      ------     -----
  Total U.S. domestic package    11,684      10,936      748       6.8
  International package:
      Domestic                      691         693       (2)      (.3)
      Export                        298         244       54      22.1
                                  -----       -----     -----
  Total International package       989         937       52       5.5
                                 -------    -------     -----
      Consolidated               12,673      11,873      800       6.7%
                                 =======    =======     =====

  Operating days in period           64          65

                                                          $
Average Revenue Per Piece:                                -
  U.S. domestic package:
      Next Day Air              $20.08       $19.95      $.13       .7%

      Deferred                   12.85        12.81       .04       .3

      Ground                      5.68         5.58       .10      1.8

  Total U.S. domestic package     7.45         7.24       .21      2.9

  International:
      Domestic                    5.00         5.11      (.11)    (2.2)

      Export                     33.61        34.80     (1.19)    (3.4)

  Total International package    13.62        12.84       .78      6.1

      Consolidated              $ 7.94       $ 7.68      $.26      3.4%
                                ======       ======     ======



<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      U.S.  domestic  package  revenue  increased  primarily due to volume gains
across all  product  lines,  as the demand for these  products  remained  strong
throughout  the third quarter.  In addition,  we continue to see volume from our
higher  revenue per piece  express  (Next Day Air and  Deferred)  products  grow
faster than our Ground  products.  However,  ground  volume grew at a 5.7% rate,
which is better than we experienced in the first half of the year.

      The increase in international  package revenue was primarily  attributable
to overall improvement in product mix, specifically volume growth for our export
(Express,  Expedited and Transborder) products. Overall package volume increased
5.5% for international  operations,  with all international  operations  posting
strong volume increases for express  products,  the largest of which occurred in
our Asia  Pacific and  European  operations.  The decline in export  revenue per
piece is due to higher  growth  rates for our lower  revenue  yielding  European
transborder products.

      The increase in  non-package  revenue  resulted  primarily  from continued
growth of the UPS Logistics  Group.  This growth  reflects both new business and
increased business with existing customers.

      Operating  expenses increased by $344 million,  or 6.4%.  Compensation and
benefit  expenses  accounted for the majority,  $264 million,  of this increase.
Other  operating   expenses  increased  $80  million  due  to  higher  purchased
transportation  and fuel costs. The increase in purchased  transportation  costs
was primarily due to increased business for our Worldwide Logistics  subsidiary,
while the $32 million, or 22.5%, increase in fuel costs was primarily due to the
low fuel prices we benefited  from in 1998.  The operating  ratio  improved from
87.4 during the third  quarter of 1998 to 85.3 during the third quarter of 1999.
This improvement resulted primarily from containment of operating expense growth
through better utilization of existing capacity.

      The following table sets forth information showing the change in operating
profit, both in dollars and in percentage terms:

                                   Three Months Ended
                                     September 30,           Change
        Operating Segment            1999      1998        $       %
        -----------------            ----      ----        -       -
                                          (dollars in millions)
U.S. domestic package              $ 879     $ 757       $122    16.1%
International package                 38       (15)        53   353.3
Non-package                           27        35         (8)  (22.9)
Corporate                             46         -         46     n/a
                                    -----     ----       ----
  Consolidated operating profit    $ 990     $ 777       $213    27.4
                                    =====     ====       ====


     U.S.  domestic  package  operating  profit  improved  due to the volume and
revenue  improvements  discussed  previously,  combined with the  containment of
operating expense growth.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      Our international  package  operations posted an operating profit in 1999,
compared to a loss in the prior year, due to a 22.1% volume growth in our higher
revenue per piece  export  products.  Both the Europe and Asia  Pacific  regions
achieved significant operating profit improvements.

      The decrease in non-package operating profit relates to continued start-up
costs at UPS Capital  Corporation,  higher third party  underwriting  losses for
UPINSCO,  our captive insurance company, and a reduction in intersegment profit.
The UPS Logistics  Group  experienced a small  improvement  in operating  profit
compared to last year, which reverses a trend that was experienced  earlier this
year.  As discussed in the  Liquidity  and Capital  Resources  section,  we have
implemented a new arrangement for providing  excess value package  insurance for
our customers  through UPS  subsidiaries.  This new  arrangement  will result in
including in our non-package  operating segment the net operations of the excess
value  package  insurance  program  offered  to our  customers.  We expect  this
arrangement  will increase our operating  profit for the non-package  segment by
approximately $60 million to $70 million in the fourth quarter of 1999.

      Beginning in 1999,  we have added a  "Corporate"  line-item to our segment
reporting.  This line-item reflects a new accounting pronouncement that requires
us to capitalize  some of our costs to develop or obtain  computer  software for
internal use. These costs are not allocated to segments.

<PAGE>
            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

Nine Months Ended September 30, 1999 and 1998

      The following table sets forth information  showing the change in revenue,
average daily package volume and average revenue per piece,  both in dollars and
in percentage terms:

                                 Nine Months Ended
                                   September 30,             Change
                                  1999      1998          $         %
                                  ----      ----          -         -
Revenue (in millions):
  U.S. domestic package:
      Next Day Air                $3,834  $ 3,442      $ 392       11.4%
      Deferred                     1,897    1,765        132        7.5
      Ground                      10,508    9,922        586        5.9
                                  ------   ------       ----
  Total U.S. domestic package     16,239   15,129      1,110        7.3

  International package:
      Domestic                       678      692        (14)      (2.0)
      Export                       1,884    1,650        234       14.2
                                   -----    -----       ----
  Total International package      2,562    2,342        220        9.4

  Non-package                        805      653        152       23.3
                                   -----    -----       ----

      Consolidated               $19,606  $18,124     $1,482      8.2%
                                 =======  =======     ======


Average Daily Package Volume                              #
 (in thousands):

  U.S. domestic package:
      Next Day Air               1,012        912       100      11.0%
      Deferred                     790        736        54       7.3
      Ground                     9,709      9,382       327       3.5
                                 -----     ------       ----

  Total U.S. domestic           11,511     11,030       481       4.4
  International package:
      Domestic                     686        713       (27)     (3.8)
      Export                       290        246        44      17.9
                                -------    ------      -----
  Total International package      976        959        17       1.8
                                --------  -------      -----
      Consolidated              12,487     11,989       498       4.2

  Operating days in period         191        192

                                                          $
Average Revenue Per Piece:
  U.S. domestic package:
      Next Day Air              $19.84     $19.66      $ .18       .9%
      Deferred                   12.57      12.49        .08       .6
      Ground                      5.67       5.51        .16      2.9

  Total U.S. domestic package     7.39       7.14        .25      3.5

  International package:
      Domestic                    5.17       5.05        .12      2.4
      Export                     34.01      34.93       (.92)    (2.6)

  Total International package    13.74      12.72       1.02      8.0

      Consolidated              $ 7.88     $ 7.59      $ .29      3.8%
<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      U.S. domestic package revenue increased over $1.1 billion primarily due to
a 4.4% volume  increase  combined with a 3.5%  improvement in revenue per piece.
Package volume growth occurred in all products, with average volume for our Next
Day Air product  growing by 11.0%.  The  substantial  improvement  in our Ground
revenue,  which comprises 65% of our U.S.  domestic package revenue,  also was a
major factor in the overall revenue improvement.

      During the first quarter of 1999, we increased  rates for standard  ground
shipments an average of 2.5% for commercial  deliveries.  The ground residential
charge continues to be $1.00 over the commercial ground rate, with an additional
delivery area surcharge added to certain less accessible areas. In addition,  we
increased rates for UPS Next Day Air, UPS Next Day Air Saver and UPS 2nd Day Air
an  average of 2.5%,  while we  decreased  the rate for UPS 2nd Day Air A.M.  by
2.2%.  The rate for UPS  Next Day Air  Early  A.M.  did not  change.  Rates  for
international  shipments  originating  in the United States did not increase for
UPS Worldwide Express,  Worldwide Express Plus, UPS Worldwide  Expedited and UPS
International  Standard service.  Rate changes for shipments originating outside
the U.S. were made throughout the past year and varied by geographic market.

      The increase in international  package revenue was primarily  attributable
to an overall  improvement  in product mix,  specifically  volume growth for our
export  products.  All  international  operations  posted  volume  increases for
express products, with the largest increases experienced in our Asia Pacific and
European  operations.  Due to the  strong  growth  of our  international  export
products, our total average revenue per piece for international  increased $1.02
per package, or 8.0%.

      The increase in  non-package  revenue  resulted  primarily  from continued
growth of the UPS Logistics  Group.  This growth  reflects both new business and
increased business with existing customers.

      Operating  expenses increased by $846 million,  or 5.3%.  Compensation and
benefit  expenses  accounted  for $639 million of this  increase  and  purchased
transportation  costs  increased by $105 million.  The operating  ratio improved
from 87.7 during 1998 to 85.4 during 1999. This improvement  resulted  primarily
from  containment of operating  expense  growth  through  better  utilization of
existing capacity and from continued company-wide cost containment efforts. Fuel
costs  during the first nine months of 1999 were $24  million,  or 5.4%,  higher
than in 1998.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      The following table sets forth information showing the change in operating
profit, both in dollars and in percentage terms:

         Operating Segment          Nine Months Ended
                                      September 30,           Change
                                      1999     1998          $       %
                                            (dollars in millions)
U.S. domestic package               $2,522   $2,098       $424     20.2%
International package                  147       19        128    673.7
Non-package                             85      105        (20)   (19.0)
Corporate                              104        -        104      n/a
                                     -----    -----      ------
   Consolidated operating profit    $2,858   $2,222       $636     28.6
                                    ======   ======       =====

     U.S.  domestic  package  operating  profit  improved  due to the volume and
revenue  improvements  discussed  previously,  combined with the  containment of
operating expense growth.

      International  package  operating  profit  grew almost  seven-fold  due to
volume  growth in our higher  revenue  per piece  export  products.  The largest
contributor to the operating profit improvement was the Europe region,  followed
closely by the Asia Pacific region.

      The decrease in non-package  operating  profit reflects,  in part,  higher
third-party  underwriting  losses for UPINSCO,  our captive  insurance  company,
lower  earnings for our UPS  Logistics  Group and start-up  costs at UPS Capital
Corporation  during  the first nine  months of 1999.  The  decline in  operating
profit for the UPS Logistics  Group resulted  primarily from higher  third-party
transportation  costs for its SonicAir  subsidiary and higher fuel costs for its
UPS Truck Leasing  subsidiary.  These  decreases were offset  somewhat by higher
operating profits for the group's Worldwide Logistics  subsidiary.  As discussed
in the  Liquidity  and Capital  Resources  section,  we have  implemented  a new
arrangement  for  providing  excess value  package  insurance  for our customers
through UPS  subsidiaries.  This new arrangement will result in including in our
non-package  operating  segment the net  operations  of the excess value package
insurance  program  offered to our customers.  We expect this  arrangement  will
increase our operating profit for the non-package  segment by approximately  $60
million to $70 million in the fourth quarter of 1999.

      Beginning in 1999,  we have added a  "Corporate"  line-item to our segment
reporting.  This line-item reflects a new accounting pronouncement that requires
us to capitalize  some of our costs to develop or obtain  computer  software for
internal use. These costs are not allocated to segments.

      The increase in investment  income of $59 million for the period is due to
large cash,  cash  equivalents  and marketable  securities  balances we have had
available throughout 1999.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      Net income for the nine months ended September 30, 1999,  decreased $1.037
billion from the prior year.  This is the result of a charge we recorded  during
the second quarter of 1999 for a tax assessment, which reduced our net income by
$1.442  billion.  Further  discussion  regarding  the  nature of this  charge is
included in the Liquidity and Capital Resources section.



<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

Liquidity and Capital Resources

      Our  primary  source of  liquidity  is our cash flow from  operations.  We
maintain significant cash, cash equivalents and marketable securities, amounting
to $2.643 billion at September 30, 1999. We maintain a commercial  paper program
under which we are authorized to borrow up to $2.0 billion. Approximately $1.577
billion was outstanding under this program as of September 30, 1999. Since we do
not  intend to  refinance  the full  commercial  paper  balance  outstanding  at
September 30, 1999, $1.477 billion has been classified as a current liability in
our  balance  sheet.  The average  interest  rate on the amount  outstanding  at
September 30, 1999 was 5.3%.

      We  maintain  two credit  agreements  with a  consortium  of banks.  These
agreements  provide  revolving credit facilities of $1.25 billion each, with one
expiring  in April  2000 and the other  expiring  in April  2003.  There were no
borrowings under either of these  agreements as of September 30, 1999.  Interest
on any amounts we borrow under these facilities would be charged at 90-day LIBOR
plus 15 basis points.

      We also  maintain a European  medium-term  note  program  with a borrowing
capacity of $1.0 billion.  Under this  program,  we may issue notes from time to
time denominated in a variety of currencies. At September 30, 1999, $500 million
was available  under this program.  Of the amount  outstanding  at September 30,
1999,  $200 million bears interest at a stated  interest rate of 6.625% and $300
million bears interest at a stated interest rate of 6.25%.

      In January 1999,  we filed a shelf  registration  statement  with the SEC,
under which we may issue debt of up to $2.0 billion, which may be denominated in
a variety of  currencies.  There is  currently  no debt issued  under this shelf
registration.

      On July 21, 1999 we began the process of creating a publicly traded common
stock.  We will be asking  our  shareowners  to approve a merger to create a new
capital  structure  at a special  shareowners  meeting to be held on October 25,
1999. We then intend to offer shares to the public.  Within several months after
the offering,  we intend to use the resulting net proceeds to fund a cash tender
offer for some of our common  stock.  The public  offering  and the tender offer
should  not  materially   impact  our  cash,  cash  equivalents  and  marketable
securities balances.

      On August 9, 1999 the U.S. Tax Court issued an opinion  unfavorable to UPS
regarding a Notice of Deficiency asserting that we are liable for additional tax
for the 1983 and 1984 tax  years.  The Court  held that we are liable for tax on
income of Overseas Partners Ltd., a Bermuda company,  which has reinsured excess
value package insurance  purchased by our customers beginning in 1984. The Court
held that for the 1984 tax year we are liable for taxes of $31 million on income
reported by OPL,  penalties and penalty interest of $93 million and interest for
a total after-tax exposure estimated at approximately $246 million.


<PAGE>

            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      In addition,  during the first quarter of 1999, the IRS issued two Notices
of  Deficiency  asserting  that we are  liable for  additional  tax for the 1985
through  1987 tax  years,  and the 1988  through  1990 tax  years.  The  primary
assertions  by the  IRS  relate  to the  reinsurance  of  excess  value  package
insurance,  the  issue  raised  for the 1984 tax  year.  The IRS has  based  its
assertions on the same theories included in the 1983-1984 Notice of Deficiency.

      We  anticipate  that the IRS will  take  similar  positions  for tax years
subsequent to 1990. Based on the Tax Court opinion,  we currently  estimate that
our total  after-tax  exposure  for the tax years 1984  through 1999 could be as
high as $2.353 billion. We are in the process of analyzing our position in light
of the Tax Court opinion and are evaluating our options, including appeal of the
Tax  Court  decision,   continuance  of  the  litigation  or  negotiation  of  a
settlement.

      In the  second  quarter  1999  financial  statements,  we  recorded  a tax
assessment charge of $1.786 billion,  which included an amount for related state
tax liabilities.  The charge included taxes of $915 million and interest of $871
million.  This  assessment  resulted in a tax benefit of $344 million related to
the interest  component of the  assessment.  As a result,  our net charge to net
income for the tax assessment was $1.442 billion, increasing our total after-tax
reserve at that time with respect to these  matters to $1.672  billion.  The tax
benefit of deductible interest is included in income taxes; however,  since none
of the income on which this tax  assessment is based is our income,  we have not
classified the tax charge as income taxes.

      We  determined  the size of our reserve with  respect to these  matters in
accordance with generally accepted  accounting  principles based on our estimate
of our most likely liability. In making this determination, we concluded that it
was more likely that we would be required to pay taxes on income reported by OPL
and interest,  but that it was not probable that we would be required to pay any
penalties and penalty interest. If penalties and penalty interest ultimately are
determined to be payable,  we would have to record an additional charge of up to
$681 million. We cannot assure you that our ultimate liability for these matters
will not exceed the level of our reserves.

      On August 31, 1999,  we deposited  $1.349  billion with the IRS related to
these  matters,  without  conceding the IRS's position or giving up our right to
appeal the Tax  Court's  decision,  in order to stop the  accrual of interest on
that amount of the IRS's claim. A portion of the funds used to make this deposit
can be attributed to the $758 million increase in our commercial paper liability
balance during the third quarter.  We have sufficient cash, cash equivalents and
marketable  securities  on hand to deposit  with the IRS, if we choose to do so,
the  remaining  amount  necessary  to satisfy  our maximum  estimated  after-tax
exposure  for these tax  matters,  without  affecting  our  ability  to meet our
foreseeable operating expenses and budgeted capital expenditures.

<PAGE>
            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      We have  implemented a new arrangement for providing  excess value package
insurance for our customers through UPS subsidiaries.  This new arrangement will
result in including in our non-package  operating  segment the net operations of
the excess  value  package  insurance  program  offered to our  customers.  This
revised arrangement should eliminate for future periods the issues considered by
the Tax Court in the Notices of Deficiency relating to OPL.








<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

Impact of the Year 2000 Issue

Introduction
- ------------
     The term "year 2000 issue" is a general  term used to describe  the various
problems   that  may  result  from  the   improper   processing   of  dates  and
date-sensitive calculations by computers and other machinery as the year 2000 is
approached and reached.  These problems  generally arise from the fact that most
of the world's computer  hardware and software have  historically  used only two
digits to identify the year in a date, often meaning that the computer will fail
to distinguish dates in the "2000's" from dates in the "1900's".  These problems
may also arise from other sources as well,  such as the use of special codes and
conventions in software that make use of the date field.

State of Readiness
- ------------------
     In 1995, we created a Year 2000 Committee  tasked with  evaluating the year
2000 issue and taking appropriate action to address the implications of the year
2000 issue for us. The Year 2000  Committee has developed and is  implementing a
comprehensive  initiative to make our business critical  information  technology
assets,  including embedded  microprocessor  systems  incorporated into computer
hardware and related  software,  and business  critical  non-IT assets,  such as
vehicles, facilities,  equipment and their embedded microprocessor systems, year
2000 ready. The year 2000 initiative covers the following eight phases:

      1.  inventory of IT and non-IT assets
      2.  assessment of repair requirements
      3.  repair of IT and non-IT assets
      4.  unit and system integration testing of individual IT and non-IT assets
          to determine correct manipulation of dates and date-related data
      5.  certification  by users that IT and  non-IT  assets  correctly  handle
          dates and date-related  data 6. selected  verification by our internal
          auditors
      6.  that  phases 1 through 5 were  properly  completed  for IT and  non-IT
          assets
      7.  "end-to-end" testing of selected IT and non-IT assets, both internally
          developed and  vendor-provided,  to determine correct  manipulation of
          dates and date-related data
      8. creation of contingency plans in the event of year 2000 failures

      Since we believe that the majority of our business  critical IT assets are
controlled by our Information Services Group, we began the implementation of the
year 2000 initiative with these assets. Generally, we consider an IT asset to be
business critical if its failure would have a material adverse effect on package
movement, customer relations or our financial condition, liquidity or results of
operations,  or if other factors (including regulatory requirements) require the
characterization of the IT asset as business critical.  This group includes, for
example, package tracking,  billing,  customer telephone service centers and UPS
OnLine (R) automation systems.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      As of  September  30,  1999  the  first  seven  phases  of the  year  2000
initiative  have been  completed for  substantially  all of the assets which are
covered by the year 2000 initiative.

      We have contacted  suppliers who provide both critical IT assets and other
critical  goods and services  such as vehicles,  fuel,  packaging  materials and
forms to evaluate their year 2000 compliance plans and state of readiness and to
determine  whether a year  2000-related  event will  impede the  ability of such
suppliers  to  continue to provide  such goods and  services.  We have  received
assurances  from  substantially  all of our  suppliers  of  critical  IT  assets
controlled by the IS Group that these assets will correctly manipulate dates and
date-related data. We have reviewed the responses received from these vendors to
evaluate the accuracy and adequacy of the disclosures  made by the vendors as to
their year 2000 compliance status.  Moreover,  the majority of these assets have
been evaluated under applicable phases of our year 2000 initiative.

      In addition,  we have  communicated  with all of our suppliers of critical
non-IT and IT assets controlled by business functions other than the IS Group.
As of September 30, 1999:

          We  have  received and reviewed  responses from  substantially  all of
          these suppliers. We have conducted interface testing between ourselves
          and  selected  vendors  who transfer  data  directly  with us. We  are
          seeking additional  information from certain  vendors to  substantiate
          their claims of year 2000 readiness.

      We have conducted meetings with substantially all of our business critical
suppliers.  We are  developing  appropriate  contingency  plans for any business
critical  supplier that has not provided an adequate  response to us on a timely
basis.  As a  general  matter,  we  are  vulnerable  to  significant  suppliers'
inability to remedy their own year 2000 issues.

      We also rely,  both  domestically  and  internationally,  upon  government
agencies,  particularly the Federal Aviation  Administration,  telecommunication
service companies,  utility companies and other service providers outside of our
control.  As part of our year 2000  initiative,  we are  involved  with  several
national and  international  associations to pursue common year 2000 objectives.
For example, we have been and remain involved,  through our participation in the
International Air Transport Association (IATA) and the Air Transport Association
of America (ATA),  in a global and  industry-wide  effort to understand the year
2000 compliance status of airports,  air traffic systems,  customs clearance and
other  U.S.  and  international  government  agencies,  and common  vendors  and
suppliers.  In addition,  we continue to monitor publicly available  information
describing  the year 2000  compliance  plans and status of our  vendors.  But we
cannot assure you that suppliers,  governmental agencies, or other third parties
will not suffer a year 2000  business  disruption.  Such  failures  could have a
material  adverse  effect on our  financial  condition,  liquidity or results of
operations.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      We are aware that the media and other third  parties  have  reported  that
year 2000 compliance activity is generally considered to be further ahead in the
United States than in some other countries. We continue to monitor these reports
and to evaluate  the possible  impact of year 2000 events  outside of the United
States on our operations.  Additionally,  we have included  contingency planning
for international operations in our overall contingency planning process.

      We have also retained  independent  consultants to assess whether the year
2000  initiative,  if  appropriately  implemented,  can  result in our year 2000
readiness,  and  our  progress  on  the  year  2000  initiative.  Based  on  our
consultants'  July 1999 review,  the initiative is progressing at a satisfactory
rate to achieve year 2000 readiness.  In addition,  our consultants are involved
in the contingency planning phase of the year 2000 initiative.

Testing
- -------
     As part of the year 2000  initiative,  we  maintain  a testing  program  to
determine  whether  our  business  critical  IT and non-IT  assets are year 2000
ready. Our testing program is conducted in three stages:


       The  initial  stage - "unit  testing"  - consists  of testing  individual
      systems  (units)  for year 2000  readiness.  Unit  testing  includes,  for
      example,  testing a  particular  application  to ensure that it  correctly
      manipulates  dates and date-related  data and properly  operates in a year
      2000 ready environment. Following successful completion of unit testing, a
      system will move into stage two.

       Stage two - "integration  testing" - includes testing  interfaces between
      systems  units to ensure that these  interfaces  will  correctly  send and
      receive  date-related  data. Stages one and two are included in phase four
      of the overall year 2000 initiative.  All business  critical IT and non-IT
      assets have been subject to the first two testing stages. After successful
      completion  of  phases  four and five of the year  2000  initiative,  some
      tested assets were subjected to independent review and verification by our
      internal  auditors  in  conjunction  with  phase  six  of  the  year  2000
      initiative.

       Stage three - "end-to-end  testing" - involves  validating  core business
      processes.  We perform end-to-end  testing on selected core processes.  We
      have  completed  our  end-to-end  testing  program for  substantially  all
      business critical assets related to the selected core processes.

In addition,  with respect to business  critical IT assets, we maintain a change
management  process to reduce the likelihood that remediation  efforts adversely
affect  functionality  and to  retest  units  or  systems  after  changes  where
appropriate.


<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)


      We are  currently  deploying IT and non-IT  assets that have  completed at
least the fifth phase of the year 2000 initiative and will continue that process
throughout 1999. We have not deferred any major information  technology  project
as a result of the  implementation of the year 2000 initiative,  although we may
have incurred an opportunity cost in dedicating resources to year 2000 readiness
activity rather than other endeavors. We have elected to limit the deployment of
new releases,  upgrades or implementation of information  technology assets from
October 1, 1999 through  January 31, 2000, to  facilitate  our ability to manage
year 2000 related concerns.

Costs to  Address  the Year  2000  Issue
- ----------------------------------------
     We estimate that we have spent  approximately $89 million through September
30, 1999 on implementation of the year 2000 initiative, with the majority of the
work  being  performed  by our  employees.  We  expect  to  spend  an  estimated
additional $12 million to complete the year 2000 initiative.

      These  costs  do not  include  the  costs  of  developing  our  year  2000
contingency plans.  Currently,  we estimate that we will incur  approximately $7
million  to $10  million  in direct  costs in  connection  with  developing  our
contingency plans.

      We are  also  incurring  costs  in  connection  with  the  assessment  and
remediation of IT assets and non-IT assets that are not business  critical.  Our
management   believes  that  the  costs  associated  with  such  activities  are
significantly less than the costs of our year 2000 initiative.

      These are our management's best estimates and may be revised as additional
information  becomes available.  We intend to fund all costs associated with our
year 2000 efforts from operations.

Risks  Presented  by the Year 2000 Issue
- ----------------------------------------
     Our failure to  appropriately  address a material  year 2000 issue,  or the
failure by any third  parties who provide goods or services that are critical to
our business activities to appropriately  address their year 2000 issues,  could
have a material adverse effect on our financial condition,  liquidity or results
of operations.  To date, we have not identified any material IT or non-IT assets
critical to our  operations  that present a material risk of not being year 2000
ready, that cannot be replaced with a suitable  alternative,  or for which we do
not have an  acceptable  contingency  plan.  As the  year  2000  initiative  has
proceeded,  we have  identified  our  highest  risk third party  providers  that
present a potential risk of a year 2000-related disruption.  We will continue to
monitor these suppliers and develop  contingency  plans, as necessary.  Although
there is inherent  uncertainty in the year 2000 problem, we expect that the year
2000 initiative  will  significantly  reduce our level of uncertainty  about our
year 2000 issues.

<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

At this point,  we believe that our most  reasonably  likely worst case scenario
will result from challenges  presented by year 2000  disruptions  experienced by
third  parties  located both within and outside the United  States,  such as the
following:

     - air traffic control systems
     - airports
     - customers
     - customs brokerages
     - railroads
     - utility service providers
     - other government agencies
     - other suppliers


A significant disruption in services provided by such a third party could have a
material  adverse  impact on our  financial  condition,  liquidity or results of
operations.

Contingency Plans
- -----------------
     In the normal course of business,  we maintain and deploy contingency plans
designed  to  address  potential  business  interruptions.  These  plans  may be
applicable  to address the  interruption  of support  provided by third  parties
resulting from their failure to be year 2000 ready.  We have also  established a
Contingency  Plan Committee to monitor and address the development of additional
contingency  plans.  The year  2000  initiative  calls  for us to  conduct  risk
assessment reviews to determine whether an additional contingency plan should be
developed.  Under this process,  a contingency  plan may be required for reasons
other than an  expectation  of  failure,  such as the  importance  of a business
process.  Substantially  all  business  units  have  completed  risk  assessment
reviews.  The  business  units  are in  the  process  of  developing  year  2000
contingency  plans required by these reviews.  We expect that  substantially all
contingency  plans will be  complete by October 31,  1999.  We are  establishing
Command  and  Control  Centers  at our key  operational  locations  and at other
regional  centers of operations,  to facilitate  management of year 2000 events.
Additionally,  we plan to  implement a further  validation  process for business
critical assets to be executed over the millennium weekend.

      Our  contingency  plans call for some of our  employees  to be involved in
such  contingency  planning  activities  as  command  center  staffing  and plan
implementation  at  operating  locations,  and to validate IT and non-IT  assets
before and during the millennium weekend. We will monitor year 2000 events which
may result in additional staffing needs beyond the millennium weekend.





<PAGE>


            UNITED PARCEL SERVICE OF AMERICA, INC., AND SUBSIDIARIES
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                   (continued)

      This  Management's  Discussion  and  Analysis of Financial  Condition  and
Results of Operations  and Liquidity and Capital  Resources,  and other parts of
this  Report,  contain  "forward-looking"  statements  about  matters  that  are
inherently  difficult to predict.  Those statements include statements regarding
our intent, belief or current  expectations.  Some of the important factors that
affect these statements have been described above as each subject is discussed.

     Such  forward-looking  statements  involve risks and uncertainties that may
affect future developments such as, for example, the operating profit for excess
value  package  insurance  and the  ability  to deal with the year  2000  issue,
including our ability to discover and correct potential year 2000 issues and the
ability of third parties to appropriately address their year 2000 issues. If the
modifications  and conversions  required to make us year 2000 ready are not made
or are not completed on a timely  basis,  the  resulting  problems  could have a
material adverse effect on the our financial condition,  liquidity or results of
operations.






<PAGE>


                                                PART II

Item 1 - Legal Proceedings

      On September  28, 1999,  Linda Dee  Starkman,  a UPS  shareowner,  filed a
purported  class  action  complaint  against us and each  member of our board of
directors. The action, which was filed in the Court of Chancery for the State of
Delaware  in and for New  Castle  County,  seeks to enjoin our  proposed  public
offering  and its  related  transactions  and to  recover  unspecified  damages,
attorneys'  fees and  experts'  fees.  The  complaint  alleges that the proposed
transactions  violate our  certificate of  incorporation  and that our directors
breached  their  fiduciary  duties in approving  and  recommending  the proposed
transactions.  A hearing is scheduled  for October 18, 1999,  at which the Court
will consider  plaintiff's  motion for a  preliminary  injunction to prevent the
proposed  transactions.  We  anticipate  that the Court  will rule  promptly  on
plaintiff's motion.

      We  believe  that  this  action  has no  merit,  and we are  defending  it
vigorously.  We do not expect that this action will have a material  effect upon
our financial condition, results of operations or liquidity.


Item 6 - Exhibits and Reports on Form 8-K

A)     Exhibits

      (2)    Plan of  acquisition, reorganization,  arrangement, liquidation  or
             succession

            (a)    Form of Agreement and Plan of Merger

                  Incorporated  by Reference to Annex A to the  Prospectus  (No.
                  333-83349) filed pursuant to Rule 424 on September 23, 1999.

B) Reports on Form 8-K: No reports on Form 8-K were filed during the quarter.



<PAGE>




                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.





                     UNITED PARCEL SERVICE OF AMERICA, INC.
                                  (Registrant)




                                    By:    /S/  Robert J. Clanin
                                          Robert J. Clanin
                                          Senior Vice President,
                                          Treasurer and
                                          Chief Financial Officer



















Date:   October 15, 1999


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