SHOP AT HOME INC /TN/
8-K, 2000-03-15
CATALOG & MAIL-ORDER HOUSES
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                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549


                                    FORM 8-K

                                 CURRENT REPORT

                       Pursuant to Section 13 or 15(d) of
                       The Securities Exchange Act of 1934

        Date of Report (Date of earliest event reported): March 14, 2000



                               SHOP AT HOME, INC.
                           --------------------------
             (Exact name of registrant as specified in its charter)




            Tennessee              0-25596             62-1282758
        -----------------------------------------------------------------
           (State or other       (Commission          (IRS Employer
            jurisdiction of       File Number)         Identification No.)
                                  incorporation)



              5388 Hickory Hollow Parkway, Antioch, Tennessee 37013
           ----------------------------------------------------------
          (Address, including zip code, of principal executive office)

                                 (615) 263-8000
               --------------------------------------------------
              (Registrant's telephone number, including area code)



Item 5.  Other Events

         On March 14,  2000,  Kent E.  Lillie,  President  and  Chief  Executive
Officer of Shop At Home,  Inc.,  hosted an Internet  online  question and answer
session with investors of the Company  through the use of the Company's  website
at  www.collectibles.com.  The "chat" was held from 7:00 p.m.  to  approximately
8:10 p.m., C.S.T. A transcript of the chat session is attached hereto as Exhibit
99.1.

                                    SIGNATURE

         Pursuant to the  requirements  of the Securities  Exchange Act of 1934,
the  registrant  has duly  caused  this report to be signed on its behalf by the
undersigned hereunto duly authorized.


                           SHOP AT HOME, INC.
                           (Registrant)



                           By: /s/ George J. Phillips
                           -------------------------------
                           George J. Phillips
                           Vice President and General Counsel

Date: March 14, 2000


<PAGE>


                                  EXHIBIT INDEX

99.1     Transcript  of Internet  online  question  and answer chat session with
         Kent E. Lillie,  President and Chief Executive  Officer of the Company,
         and Company investors, held on March 14, 2000.


<PAGE>


EXHIBIT 99.1

Those participating in the  Internet  on-line chat had to sign on to the chat
through a page that contained the following "Safe Harbor" language:

"Safe Harbor"  Statement Under the Private  Securities  Litigation Reform Act of
1995 - The ensuing  Internet  chat and the  transcript  of the chat that will be
posted may include forward-looking  statements within the meaning of Section 27A
of  Securities  Act of 1933 and Section 21E of the  Securities  Exchange  Act of
1934,  including statements regarding continued revenue and distribution growth,
the  future  performance  of Shop At Home,  Inc.  and  collectibles.com  and the
anticipated  impact of new  management  initiatives.  Actual  results may differ
materially  from those  which may be  identified  for a number of reasons as are
discussed  from time to time in Shop At Home's SEC  reports,  including  but not
limited to the  registration  statement  on Form S-3 as amended on July 1, 1999,
the  report on Form  10-K/A  for the year  ended  June 30,  1999  (Business  and
Management's  Discussion  and  Analysis of  Financial  Condition  and Results of
Operations), and the Form 10-Q for the quarter ending December 31, 1999.

As to any questions  concerning the upcoming Annual Meeting  scheduled for March
30, 2000,  each  Stockholder  should consult the Proxy  Statement for the Annual
Shareholders  Meeting. The SEC filed documents are available from the SEC on the
SEC website,  http://www.sec.gov,  from the Company, including the transcript of
the on-line chat, upon request by calling Investor  Relations at (615) 263-8000.
The Proxy Statement,  the Annual Report on the Form 10-K/A,  and the most recent
Quarterly  Report on the Form 10-Q are also posted on collectibles.com's
Internet's site at http://www.collectibles.com/corporate/meeting.htm.

The text of the transcript is set out below:

kent_lillie:  Welcome  to  collectibles.com  and  our  second  online  chat  for
investors and  interested  parties.  With me tonight is Tim Engle,  President of
c.c.,  John  Roberson,  EVP and  Chief  Operating  Officer  of the  Shop at Home
network, and Arthur Tek, the company's Chief Financial Officer.

Q:  Phico: collectibles.com did a 'soft launch' last November.  Can you   please
    give an update on the official roll out?

         A:kent_lillie:  We are rolling out c.c. as we furiously work to improve
           every aspect, including functionality,  SKU  count,  design features,
           etc.  of  the  site.  We  are  just now  beginning  to  ramp  up  our
           promotional efforts outside of the network, including  our affiliates
           program, which is forcasted to be  at 3,000 by the end  of  June.  We
           are also  beginning to leverage  our  existing   broadcast  and cable
           distribution  to  create  as  much  as  $8-10  million  of  broadcast
           advertising time over the next year, dedicated to c.c.

Q:  blindlemonjefferson: Kent? What happened to ishopathome.com?

         A:  kent_lillie:  It has been rolled in to c.c,  which  is our singular
             online iniative.

Q:  Rapidash: Why  haven't  we  seen  auctions  and  the  gift registry added to
    collectibles.com?

         A:  kent_lillie:  It is  expected  that we  will  launch  auctions  and
             gift  registrations  before  the end of next
             quarter. These are both high priorities for the company.

Q: Bogey:  what is the status of the License  Agreements  held by  Collector's
   Edge; per the Annual Report one expired end of February and one expires end
   of March

         A:  kent_lillie:  They have been renewed.

Q:  Phico:  There has been a lot of  speculation  regarding  the  potential sale
    of a portion of SATH to USA. Can you please comment on the possible
    synergies between these two companies.

         A: kent_lillie: As you may know, it is extremely difficult and frankly,
            irresponsible to comment about ongoing diiscussions or negotiations,
            for marketplace and SEC reasons.  For these reasons,  I cannot and
            will not,   comment  on   marketplace   rumors  or  address  any
            questions specifically  about  any  particular  company.  When and
            if we have any material  agreements,  we will  publicly  anounce
            them.  Obviously,  in evaluating  potential  strategic  partners we
            look for those that bring the most assets to help us reach our
            objectives and that will therefore maximize  shareholder  value
            For example,  an  appropriate  startegic partner  would  provide  at
            least  some,  or  all  of  the  following: investment  capital for
            growth,  ability to  substantially  expand our distribution  into
            even more  homes,  merchandising,  fulfillment  and customer service
            experience and capabilities.  leading edge technology, and
            cross-promotional or other benefits to drive customers to c.c.

Q:  Traderhic: How much will be spent as of the end of the quarter on the
    investment bankers?

         A:kent_lillie:  Their fees are contingent on a successful transaction.

Q: Phico: Due to FCC ruling regarding  duopolies,  you contracted three
   investment firms to help explore the possibilities of the sale of TV
   stations. Eight months have passed since this process began.  Can you give us
   an update on their progress?

         A:  kent_lillie: We have received several offers (which continue) for a
             number of our television  stations...well  in excess of our cost
             basis, but less than what we believe is there  value based on their
             current cash flow contribution and the cost of replacing those lost
             households. Further, we feel that the digital licenses we have been
             granted for each of our stations will someday have great commercial
             value,  i.e. wireless interent.  (don't forget, our San Fransisco
             station currently places an analog and a future digital signal over
             Silicon Valley.

Q:  Rapidash: SATH is currently trading for $9.50, yet insiders aren't buying at
    these levels, why?

         A:  kent_lillie:  There are restriction on when insiders can buy or
             sell. We are currently in a blackout  situation for insiders since
             our quarter ends at the end of the month.

Q:  tuckty2: why can't iget sath in longview wa.

         A:  kent_lillie:  You can.  Simply go to c.c. and click "on air now",
             and you can watch and purchase  from our 24 by 7 streaming video of
             the Shop at Home network.

Q:  jomama1982:  Kent,  do you believe  that you earned the options  that the
    proxy is  requesting  the  investors to vote on. It has been a long year for
    most investors in SATH

         A:  kent_lillie: First, as background, these options were granted by
             the Board as a substantial  component of my overall compensation
             package in January of 1999, and  shareholders  are now being asked
             to confirm that grant.  In  return  for that  plan,  I agreed  to
             extend  and widen my  non-compete  to include  e-commerce and to
             length of two years. I can assure you that  nobody  wants a higher
             stock  price than I do!  These options were priced when  granted in
             January of 1999 (so have  negative value at this  time)  and I only
             benefit  when we get our  true  value recognized in the
             marketplace...so we are partners in that objective. I don't  profit
             if you don't  profit.  I encourage  you to read the Proxy
              concerning this proposal and make your own decision.

Q:  Bambamnj:  Has  Collectibles.com  met your  expectations and what is your
    feeling for the future profitability, specially against any competing sites?

         A:  kent_lillie: For a revenue,  gross profit margin, sales per browser
             and profit basis, it has exceeded our and marketplace  expectation.
             WE are  disappointed  that  we  have  not  been  able  to  add  al
             of the functionality  and content as we would have liked.  We are
             also pleased that  we've  not  had  the  customer   aquisition
             expense  originally forcasted, so we are ahead of all current
             forcasts.  We're also pleased at  the  number  and  quality  of
             exclusive   internet   distribution agreements, and expect those to
             continue to accelerate.

Q:  Rapidash: If the investment bankers are dismissed, will you notify the
    street?

         A:  kent_lillie:  Mike Yagemann continues to assist us in exploring and
             evaluating  strategic  opportunities, and I believe Banc of America
             stands ready to assist us further if the need arises.

Q:  Bogey:  Interest  expense  has been a  material  drag on  earnings, is there
    any plan to  renegotiate  or reduce the debt service

         A:  kent_lillie:  Our bonds are not callable  until 2002,  but we
             believe that this debt is not  excessive and can be reasonabl
             serviced. These notes were essential in 1998 to the company's
             growth and success.

Q:  Rapidash: Why are margins off analysts projections and what are you doing to
    improve this situation?

         A:  kent_lillie:   Primarily  product  mix  through  greater  sales  of
             electronics and collectible  coins and currency.  The good news is
             that revenues were higher than forecasted, and we have recently
             reemphasized higher  margins in our other  categories  and believ
             that margins will improve as a result of these efforts.

Q:  rapolley1:  When and where can we expect to see Advertisments or Banners
    for c.c

         A:  kent_lillie:  Banners.  We have  announced our affiliate  program
             BeFree that should  produce a miniimum of 3000 affiliates by the
             end of June.  Further,  we have begun to utilize our broadcast and
             cable  advertising  that come to us as a  result  of our  existing
             broadcast  and  cable  relationships.  To view  one  such affiliate
             site,  visit dickbutkus.com.

Q:  Huynguye: Is the lack of PR currently being address? Investors seem to be in
    the dark about the company future direction!

         A:  kent_lillie:  First,  how many other  companies have you noted take
             this effort to communicate with the  broadest number  of  investors
             possible.   I  do  expect  to  be  more   aggressive in shareholder
             communications following this quarter's results  announcement.Also,
             we post the audio and text of our quarterly  conference calls on
             this site in the "about us" section. Improved shareholder valuation
             is among our number one priorities!

Q:  Mtudor:  What percentage increase in EBITDA do you predict for the coming
    year?

         A: kent_lillie:  As you know, we have had sixteen  consecutive
            year-to-year  quarterly EBITDA  increases.  We expect
            to continue this trend as the network continues to grow revenue at
            a rate faster than expenses.

Q:  Bogey:  any comment on the yahoo and go.com relationships; failures or
    successes?

         A:  kent_lillie:  Right now we are disappointed with those results.

Q:  Mikeaparker:  Can you please comment on the Barry Diller deal???? anything??

         A:  kent_lillie:  Again,  we cannot  comment  specifically  to
             marketplace  rumors.  I will say that we believe  Mr. Diller is
             building  great  value and we share  his  vision  regarding
             convergence  and the value of our  respective  transactional
             capabilities and distribution systems.

Q:  Bogey:  can you elaborate on why you are disappointed with the yahoo and
    go.com deals?

         A:  kent_lillie:  We are not  getting  the  traffic  and  revenue  that
             we had  anticipated.  We have  found that our network drives the
             bulk of our traffic  presently,  and that the ramp-up of our
             "traditional"  media will drive still more traffic and revenue.

Q:  tgehrke777:  what are you doing to get the traffic and revenue up?

         A:  kent_lillie:  More SKUs, more functionality, more effective network
             promotion,  increasing  targeted  advertising  and  promotion,  an
             new features such as, our auction and gift  registry.  Also,  we're
             driving hundreds of new browsers tonight, and we're offering you
             all ten dollar gift coupons on your first or next purchase on c.c.

Q:  george birch:  so far u have not answered the question on future direction?

         A:  kent_lillie: We are the only nationally  distributed,  independent,
             electronic  shopping  company in the Country,  and we, and many
             others, believe that there is tremendous and growing value in our
             transactional capabilities,  distributin  system,  television
             stations,  facilities, technology,  infrastructure,  including
             human  resources,  and on-line assets...with or without a strategic
             partner.

Q:  Noiserider:  Will you be publishing  the upcoming  quarterly CC phone number
    so we can all listen in to executive  remarks and analyst questions?  I
    notice that only executive remarks are on your web site.

         A:  kent_lillie:  We will make every effort to include the analyst
             questions as part of the replay available on c.c.

Q:  Rapidash:  Are you  concerned  that a large  4your HH  penetration  is now
    comp  which  could  lead to drop off in revenue growth?

         A:  kent_lillie:  Absolutely  not! While we're in 57 million  different
             cable households, we're not in all of those 24 hours a day. As a
             result, we're only reaching about 25% of the available  household
             hours across all cable  households.  Further,  we continue  to
             increase  revenue per household, especially on our owned and
             operated television stations.

Q:  Mikeaparker:  In bloomberg  article about the offer from USAI a couple of
    weeks ago talking  about up to $20/share  buyout 51Xr
    total..(fact via bloomberg)Even if no comment, do you believe it's a fair
    deal?

         A:  kent_lillie:  It's  difficult  to say that any price is  acceptable
             because the publication  that would create a ceiling,  not a floor,
             for the value of our equities.  However, it is important to note
             that value can  come  in  a  number  of  ways,   including  on-line
             assets,   new distribution,  revenue enhancements or cost savings
             that would increase  earnings.  By continuing to implement our plan
             to increase revenues and  earnings,  by building  our  distribution
             system,  by making c.c.  the premiere   on-line   community  for
             all  things   collectible  and  to effectively  communicate  those
             results to the  marketplace.  WE expect that the marketplace  will
             recognize us as a "New Economy"  enterprise, as we continue to
             implement our convergence strategy.

Q:  tgehrke777:  great words, but we want the shareholder value up!!!!!!!!!!!!!

         A:  kent_lillie:  So do we. NOw what suggestions do you have on how to
             achieve that?

Q:  louis35:  any possibility of IPO with colectibles.com  ?

         A:  kent_lillie:  That is certainly a future option.

Q:  Ertatum:  I would like to see more news of sath on the yahoo  finance  site.
    Sometimes a month passes  before any news is placed. I would like to know if
    sath intends to keep the stock holders better informed??

         A:  kent_lillie:  While we don't agree with your  assessment  that a
             "month passes before any news is placed",  we do intend to make ou
             shareholder communications an even more important priority.

Q:  tgehrke777: let the public know who you are. you have a good concept. use it

         A:  kent_lillie:  Thank you, we all agree and recommitt to that goal.

Q:  louis35:  Just want to say thanks for taking the time to chat...............

         A:  kent_lillie:  You are more than  welcome,  and I would like to say
             for all of the good people of Shop at Home and c.c. that we greatly
             respect your  confidence in us and are genuinely  busting our butts
             to maximize this  company's value and potential.

kent_lillie:  Good night and I look foreward to another on-line chat in the
very near future.

                                     [end]





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