PUBLIC SERVICE CO OF NEW MEXICO
10-Q, 2000-05-15
ELECTRIC & OTHER SERVICES COMBINED
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-Q

     (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITES EXCHANGE ACT OF 1934

                     For the period ended March 31, 2000
                                          --------------

                                     - OR -

          [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

       For the transition period from _______________ to _________________

                          Commission file number 1-6986
                                                 ------

                      PUBLIC SERVICE COMPANY OF NEW MEXICO
                      ------------------------------------
             (Exact name of registrant as specified in its charter)

                 New Mexico                                85-00019030
                 ----------                                -----------
       (State or other jurisdiction of                   (I.R.S. Employer
       Incorporation of organization)                    Identification No.)

                 Alvarado Square, Albuquerque, New Mexico 87158
                 ----------------------------------------------
                    (Address of principal executive offices)
                                   (Zip Code)

                                 (505) 241-2700
                                 --------------
              (Registrant's telephone number, including area code)


                         ------------------------------
              (Former name, former address and former fiscal year,
                         if changed since last report)

         Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.  Yes  X    No
                                               ---      ---

                      APPLICABLE ONLY TO CORPORATE ISSUERS:

         Indicate  the  number of  shares  outstanding  of each of the  issuer's
classes of common stock, as of the latest practicable date.

       Common Stock-$5.00 par value                 39,535,399 shares
       ----------------------------                 -----------------
                   Class                     Outstanding at May 1, 2000



<PAGE>

              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES

                                      INDEX

                                                                        Page No.

PART I.  FINANCIAL INFORMATION:

      Report of Independent Public Accountants........................      3

   ITEM 1.  FINANCIAL STATEMENTS

      Consolidated Statements of Earnings -
      Three Months March 31, 2000 and 1999............................      4

      Consolidated Balance Sheets -
      March 31, 2000 and December 31, 1999............................      5

      Consolidated Statements of Cash Flows -
      Three Months Ended March 31, 2000 and 1999......................      7

      Notes to Consolidated Financial Statements......................      8

   ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF
               FINANCIAL CONDITION AND RESULTS OF OPERATIONS..........     17

   ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT
               MARKET RISK............................................     43

PART II.  OTHER INFORMATION:

   ITEM 1.  LEGAL PROCEEDINGS.........................................     44

   ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K..........................     47

Signature      .......................................................     49


                                       2
<PAGE>


                    REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS

To the Board of Directors and Stockholders
of Public Service Company of New Mexico:

We have reviewed the accompanying condensed consolidated balance sheet of Public
Service Company of New Mexico (a New Mexico  corporation) and subsidiaries as of
March 31,  2000 and the related  consolidated  statements  of earnings  and cash
flows for the three-month periods ended March 31, 2000 and 1999. These financial
statements are the responsibility of the company's management.

We conducted our review in accordance with standards established by the American
Institute  of  Certified  Public  Accountants.  A review  of  interim  financial
information consists principally of applying analytical  procedures to financial
data and making  inquiries of persons  responsible  for financial and accounting
matters. It is substantially less in scope than an audit conducted in accordance
with auditing  standards  generally accepted in the United States, the objective
of which is the  expression of an opinion  regarding  the  financial  statements
taken as a whole. Accordingly, we do not express such an opinion.

Based on our review, we are not aware of any material  modifications that should
be  made  to the  financial  statements  referred  to  above  for  them to be in
conformity with accounting principles generally accepted in the United States.

We have  previously  audited,  in accordance with auditing  standards  generally
accepted in the United States,  the consolidated  balance sheet and statement of
capitalization  of Public Service  Company of New Mexico and  subsidiaries as of
December  31,  1999,  and  the  related  consolidated  statements  of  earnings,
capitalization and cash flows for the year then ended (not presented  separately
herein),  and in our report dated January 26, 2000, we expressed an  unqualified
opinion on those financial statements. In our opinion, the information set forth
in the  accompanying  condensed  consolidated  balance  sheet as of December 31,
1999, is fairly stated in all material  respects in relation to the consolidated
balance sheet from which it has been derived.


                                   ARTHUR ANDERSEN LLP


Albuquerque, New Mexico
  May 15, 2000

                                        3
<PAGE>


ITEM 1.  FINANCIAL STATEMENTS

              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                       CONSOLIDATED STATEMENTS OF EARNINGS

                                   (Unaudited)

                                                         Three Months Ended
                                                               March 31
                                                      --------------------------
                                                         2000            1999
                                                      -----------     ----------
                                                           (In thousands, except
                                                             per share amounts)
Operating Revenues:
  Electric.........................................    $ 226,397       $184,442
  Gas..............................................       94,545         84,864
  Unregulated businesses...........................          349          3,512
                                                      -----------     ----------
    Total operating revenues.......................      321,291        272,818
                                                      -----------     ----------

Operating Expenses:
  Cost of energy sold..............................      167,723        110,409
  Administrative and general.......................       32,196         36,325
  Energy production costs..........................       35,642         34,774
  Depreciation and amortization....................       24,010         23,081
  Transmission and distribution costs..............       15,280         14,277
  Taxes, other than income taxes...................        7,666          9,321
  Income taxes.....................................        7,827          9,563
                                                      -----------     ----------
    Total operating expenses.......................      290,344        237,750
                                                      -----------     ----------
    Operating income...............................       30,947         35,068
                                                      -----------     ----------

Other Income and Deductions, Net of Tax                    7,505          6,099
                                                      -----------     ----------
    Income before interest charges.................       38,452         41,167
                                                      -----------     ----------

Interest Charges:
  Interest on long-term debt.......................       15,781         16,714
  Other interest charges...........................          719          1,323
                                                      -----------     ----------
    Net interest charges...........................       16,500         18,037
                                                      -----------     ----------

Net Earnings from Continuing Operations............       21,952         23,130

Cumulative Effect of a Change in Accounting
  Principle, Net of Tax............................            -          3,541
                                                      -----------     ----------

Net Earnings.......................................       21,952         26,671
Preferred Stock Dividend Requirements..............          146            147
                                                      -----------     ----------
Net Earnings Applicable to Common Stock............    $  21,806       $ 26,524
                                                      ===========     ==========

Net Earnings per Common Share:
  Basic............................................     $   0.55        $  0.64
                                                      ===========     ==========
  Diluted..........................................     $   0.55        $  0.63
                                                      ===========     ==========
Dividends Paid per Common Share....................     $   0.20        $  0.20
                                                      ===========     ==========

   The accompanying notes are an integral part of these financial statements.

                                       4
<PAGE>
<TABLE>
<CAPTION>
                      PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                                   CONSOLIDATED BALANCE SHEETS

                                                                           March 31, December 31,
                                                                             2000        1999
                                                                          ---------- ------------
                                                                         (Unaudited)
                                                                               (In thousands)
ASSETS
<S>                                                                       <C>         <C>
Utility Plant:
    Electric plant in service.........................................    $1,973,390  $ 1,976,009
    Gas plant in service..............................................       486,043      483,819
    Common plant in service and plant held for future use.............        69,328       69,273
                                                                         -----------  -----------
                                                                           2,528,761    2,529,101
    Less accumulated depreciation and amortization....................     1,099,857    1,077,576
                                                                         -----------  -----------
                                                                           1,428,904    1,451,525
    Construction work and progress....................................       120,743      104,934
    Nuclear fuel, net of accumulated amortization of
        $23,633 and $20,832...........................................        25,241       25,923
                                                                         -----------  -----------
      Net utility plant...............................................     1,574,888    1,582,382
                                                                         -----------  -----------

Other Property and Investments:
    Other investments.................................................       479,011      483,008
    Non-utility property, net of accumulated depreciation of
        $1,375 and $1,261.............................................         2,966        4,439
                                                                         -----------  -----------
      Total other property and investments............................       481,977      487,447
                                                                         -----------  -----------

Current Assets:
    Cash and cash equivalents.........................................        78,973      120,399
    Accounts receivables, net of allowance for uncollectible
        accounts of $12,504 (for both periods)........................       132,623      147,746
    Other receivables.................................................        41,771       68,911
    Inventories.......................................................        42,252       39,992
    Regulatory assets.................................................        11,456       24,056
    Other current assets..............................................         7,560        4,934
                                                                         -----------  -----------
      Total current assets............................................       314,635      406,038
                                                                         -----------  -----------
Deferred Charges:
    Regulatory assets.................................................       194,790      195,898
    Prepaid benefit costs.............................................        16,623       16,126
    Other deferred charges............................................        43,384       35,377
                                                                         -----------  -----------
      Total current assets............................................       254,797      247,401
                                                                         -----------  -----------
                                                                         $ 2,626,297  $ 2,723,268
                                                                         ===========  ===========

            The accompanying notes are an integral part of these financial statements.

</TABLE>

                                               5
<PAGE>
<TABLE>
<CAPTION>
                                   PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                                                CONSOLIDATED BALANCE SHEETS

                                              CAPITALIZATION AND LIABILITIES

                                                                           March 31,  December 31,
                                                                             2000        1999
                                                                          ----------  -----------
                                                                         (Unaudited)
                                                                               (In thousands)
<S>                                                                        <C>         <C>
Capitalization:
    Common stockholders' equity:
       Common stock......................................................  $ 197,678   $ 203,517
       Additional paid-in capital........................................    440,375     453,393
       Accumulated other comprehensive income, net of tax................      2,328       2,352
       Retained earnings.................................................    241,836     227,829
                                                                          ----------  ----------
          Total common stockholders' equity..............................    882,217     887,091
    Minority interest....................................................     12,482      12,771
     Cumulative preferred stock without mandatory
         redemption requirements.........................................     12,800      12,800
    Long-term debt, less current maturities..............................    953,777     988,489
                                                                          ----------  ----------
          Total capitalization...........................................  1,861,276   1,901,151
                                                                          ----------  ----------
Current Liabilities:
    Accounts payable.....................................................     88,931     150,645
    Accrued interest and taxes...........................................     34,273      34,237
    Other current liabilities............................................     56,173      54,137
                                                                          ----------  ----------
          Total current liabilities......................................    179,377     239,019
                                                                          ----------  ----------
Deferred Credits:
  Accumulated deferred income taxes......................................    152,187     153,335
  Accumulated deferred investment tax credits............................     50,210      50,996
  Regulatory liabilities.................................................     84,432      88,497
  Regulatory liabilities related to accumulated deferred income tax......     14,935      14,935
  Accrued postretirement benefit costs...................................     10,120       8,945
  Other deferred credits.................................................    273,760     266,390
                                                                          ----------  ----------
     Total deferred credits..............................................    585,644     583,098
                                                                          ----------  ----------
Commitments and Contingencies............................................          -           -
                                                                          ----------  ----------
                                                                          $2,626,297  $2,723,268
                                                                          ==========  ==========


           The accompanying notes are an integral part of these financial statements.

</TABLE>
                                               6
<PAGE>
<TABLE>
<CAPTION>

                     PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
                             CONSOLIDATED STATEMENTS OF CASH FLOWS

                                          (Unaudited)
                                                                               Three Months Ended
                                                                                     March 31,
                                                                             -----------------------
                                                                               2000           1999
                                                                             --------       --------
                                                                                  (In thousands)
<S>                                                                          <C>            <C>
Cash Flows From Operating Activities:
  Net earnings............................................................   $ 21,952       $ 26,671
  Adjustments to reconcile net earnings to net cash flows
    from operating activities:
      Depreciation and amortization.......................................     26,805         26,070
      Gain on cumulative effect of a change in accounting principle.......          -         (5,862)
      Other, net..........................................................     (3,406)           125
      Changes in certain assets and liabilities:
        Accounts receivables..............................................     15,022        (11,033)
        Other assets......................................................     27,342         34,969
        Accounts payable..................................................    (61,711)       (43,660)
        Other liabilities.................................................      9,574         12,751
                                                                             ---------      ---------
        Net cash flows provided from operating activities.................     35,578         40,031
                                                                             ---------      ---------
Cash Flows From Investing Activities:
  Utility plant additions.................................................    (22,361)       (18,217)
  Return on PVNGS lease obligation bonds..................................      8,636          9,029
  Other investing.........................................................     (3,155)        28,264
                                                                             ---------      ---------
        Net cash flows (used) generated from investing activities.........    (16,880)        19,076
                                                                             ---------      ---------
Cash Flows From Financing Activities:
  Repayments..............................................................    (32,800)       (26,620)
  Common stock repurchase.................................................    (18,854)        (5,848)
  Dividends paid..........................................................     (8,182)        (8,450)
  Other financing.........................................................       (288)          (369)
                                                                             ---------      ---------
        Net cash flows used in financing activities.......................    (60,124)       (41,287)
                                                                             ---------      ---------
Increase (Decrease) in Cash and Cash Equivalents..........................    (41,426)        17,820
Beginning of Period.......................................................    120,399         61,280
                                                                             ---------      ---------
End of Period.............................................................   $ 78,973       $ 79,100
                                                                             =========      =========
Supplemental Cash Flow Disclosures:
  Interest paid...........................................................   $ 20,318        $ 20,528
                                                                             =========      =========
  Income taxes paid, net .................................................   $     23        $  1,475
                                                                             =========      =========


           The accompanying notes are an integral part of these financial statements.

</TABLE>

                                               7
<PAGE>

              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(1)      Accounting Policies and Responsibilities for Financial Statements

In the  opinion of  management  of Public  Service  Company  of New Mexico  (the
"Company"),  the accompanying interim consolidated  financial statements present
fairly the Company's financial position at March 31, 2000 and December 31, 1999,
the consolidated  results of its operations for the three months ended March 31,
2000 and the  consolidated  statements  of cash flows for the three months ended
March 31, 2000.  These statements are presented in accordance with the rules and
regulations  of the United States  Securities and Exchange  Commission  ("SEC").
Accordingly,   they  are  unaudited,   and  certain   information  and  footnote
disclosures  normally  included in the Company's annual  consolidated  financial
statements  have been  condensed or omitted,  as permitted  under the applicable
rules and regulations. Readers of these statements should refer to the Company's
audited  consolidated  financial statements and notes thereto for the year ended
December 31, 1999,  which are included on the  Company's  Annual  Report on Form
10-K for the year ended December 31, 1999.  The results of operations  presented
in the accompanying  financial statements are not necessarily  representative of
operations for an entire year.

Certain  amounts in the 1999  consolidated  financial  statements and notes have
been reclassified to conform to the 2000 financial statement presentation.

(2)      Segment Information

The Company's  principal  business  segments are electric  ("Electric")  and gas
("Gas") operations. Electric consists of three major business lines that include
the  Electric  Service  Business  Unit  ("Distribution"),  Transmission  Service
Business Unit ("Transmission") and Bulk Power Business Unit ("Generation").  The
unregulated  segments  include the  operations  of Avistar,  Inc. and  corporate
administrative  functions.  Intersegment  revenues  are  determined  based  on a
formula  mutually  agreed upon  between  affected  segments and are not based on
market rates. Intersegment revenues are eliminated for consolidated purposes.


                                       8
<PAGE>


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(2)      Segment Information (Continued)

Summarized financial  information by business segment for the three months ended
March 31, 2000 and 1999 is as follows:

<TABLE>
<CAPTION>
                                                       Electric
                                   --------------------------------------------------
                                   Distribution   Transmission   Generation     Total       Gas     Unregulated    Consolidated
                                   ------------   ------------   ----------     -----       ---     -----------    ------------
                                                                        (In thousands)
<S>                                   <C>           <C>          <C>          <C>          <C>         <C>          <C>
2000:
Operating revenues:
   External customers...............  $122,110      $  3,811     $  100,476   $  226,397   $ 94,545    $   349      $  321,291
   Intersegment revenues............         -         6,797         75,823       82,620          -          -          82,620
Depreciation and amortization.......     6,456         2,103         10,079       18,638      5,366          6          24,010
Interest income.....................        40             6          9,660        9,706        136      1,423          11,265
Net interest charges (income).......     3,373         1,098          9,267       13,738      2,854        (92)
                                                                                                                        16,500
Income tax expense (benefit)
  from continuing operations........     5,437           468          5,820       11,725      3,726     (2,750)         12,701
Operating income (loss).............    11,989         1,904         13,935       27,828      8,118     (4,999)         30,947
Segment net income (loss)...........     8,464           801         11,381       20,646      5,500     (4,194)         21,952

Total assets........................   569,550       204,750      1,374,329    2,148,629    454,224     23,444       2,626,297
Gross property additions............     8,004         1,842          7,778       17,624      4,737          -          22,361

1999:
Operating revenues:
   External customers...............  $129,183       $ 3,776       $ 51,483    $ 184,442   $ 84,864    $ 3,512      $  272,818
   Intersegment revenues............         -         7,450         77,970       85,420          -          -          85,420
Depreciation and amortization.......     5,829         2,089         10,343       18,261      4,820                     23,081
Interest income.....................     3,352         1,120          4,881        9,353      2,336        165          11,854
Net interest charges (income).......     5,439         1,944          6,915       14,298      4,015       (276)         18,037

Income tax expense (benefit)
  from continuing operations........     6,374           825          3,853       11,052      3,390       (883)         13,559
Operating income (loss).............    13,344         2,608         12,054       28,006      8,263     (1,201)         35,068
Cumulative effect of a change in
  Accounting principle, net of tax..         -             -          3,541        3,541          -          -           3,541
Segment net income (loss)...........     9,790         1,315         11,931       23,036      4,983     (1,348)         26,671

Total assets........................   593,091       195,444      1,292,533    2,081,068    441,826     13,372       2,536,266
Gross property additions............     6,949         1,834          4,078       12,861      5,274          7          18,142

</TABLE>

                                       9
<PAGE>


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
              NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(3)      Comprehensive Income

                                                             Three Months Ended
                                                                  March 31
                                                            -------------------
                                                              2000       1999
                                                            ---------  --------
                                                               (In thousands)

 Net Earnings.............................................  $21,952    $26,671
                                                            --------   --------
 Other Comprehensive Income, net of tax: Unrealized
   gain (loss) on securities:

   Unrealized holding gains arising during the period.....    1,475      1,070
   Less reclassification adjustment for gains included
      in net income.......................................   (1,499)      (604)
                                                            --------   --------
   Total Other Comprehensive Income (loss)................      (24)       466
                                                            --------   --------
 Total Comprehensive Income...............................  $21,928    $27,137
                                                            ========   ========

The Company's investments held in grantor trust for nuclear  decommissioning and
certain   retirement   benefits  are  classified  as   available-for-sale,   and
accordingly unrealized holding gains and losses are recognized as a component of
comprehensive  income.  Realized gains and losses are included in earnings.  All
components  of  comprehensive  income are  recorded,  net of any tax  benefit or
expense.  A  deferred  asset  or  liability  is  established  for the  resulting
temporary difference.

(4)      Financial Instruments

The Company uses derivative financial instruments in limited instances to manage
risk as it relates to changes in natural  gas and  electric  prices and  adverse
market changes for investments held by the Company's various trusts. The Company
also uses, on a limited basis,  certain  derivative  instruments  for bulk power
electricity  trading  purposes in order to take  advantage  of  favorable  price
movements and market timing activities in the wholesale power markets.

The  Company  is  exposed to credit  losses in the event of  non-performance  or
non-payment by  counterparties.  The Company uses a credit management process to
assess and monitor the  financial  conditions of  counterparties.  The Company's
credit risk with its largest counterparty as of March 31, 2000 was $5.4 million.



                                       10
<PAGE>


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
              NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(4)      Financial Instruments (Continued)

Natural Gas Contracts

Pursuant to an order  issued by the NMPUC,  predecessor  to the PRC, the Company
has  previously  entered  into swaps to hedge  certain  portions  of natural gas
supply  contracts in order to protect the Company's  natural gas customers  from
the risk of adverse price  fluctuations in the natural gas market. The financial
impact of all hedge gains and losses  from swaps  flowed  through the  Company's
purchased gas adjustment clause and are fully  recoverable by the Company.  As a
result,  earnings  were  not  affected  by gains or  losses  generated  by these
instruments.  The Company  hedged 40% of its natural gas  deliveries  during the
1998-1999  heating  season.  Less than  15.5% of the  1998-1999  heating  season
portfolio was hedged using  financial  hedging  contracts.  The Company hedged a
portion of its 1999-2000  heating season gas supply portfolio through the use of
both  physical and  financial  hedging  tools.  Less than 9.1% of the  Company's
1999-2000 heating season portfolio was hedged using financial hedging contracts.
The  1999-2000  heating  season  hedges  were  completed  in  January  2000.  No
additional hedges have been put in place.

Electricity Trading Contracts

To take advantage of market opportunities  associated with the purchase and sale
of electricity, the Company's wholesale power operation periodically enters into
derivative financial instrument contracts.  In addition, the Company enters into
forward physical contracts and physical options.  The Company accounts for these
financial  instruments as trading activities under the accounting guidelines set
forth  under The  Emerging  Issues Task Force  ("EITF")  Issue No.  98-10.  As a
result,  all open contracts are marked to market at the end of each period.  The
physical  contracts are  subsequently  recognized as revenues or purchased power
when the actual physical delivery occurs. The effect of the initial  application
of the new standard is reported as a cumulative effect of a change in accounting
principle.  Accordingly,  the Company recorded additional earnings for the three
months ended March 31, 1999, net of taxes,  of  approximately  $3.5 million,  or
$0.08 per common share,  to recognize the gain on net open physical  electricity
purchases and sales commitments considered to be trading activities.

Through March 31, 2000,  the Company's  wholesale  electric  trading  operations
settled  trading  contracts for the sale of  electricity  that  generated  $21.5
million of electric  revenues  by  delivering  722.4  million  KWh.  The Company
purchased  $19.7  million or 662.4 million KWh of  electricity  to support these
contractual sale and other open market sales opportunities.

                                       11
<PAGE>

              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
              NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(4)      Financial Instruments (Continued)

As of March 31,  2000,  the Company had open trading  contract  positions to buy
$30.7 million and to sell $37.4 million of  electricity.  At March 31, 2000, the
Company  had a gross  mark-to-market  gain  (asset  position)  on these  trading
contracts of $8.3 million and gross  mark-to-market loss (liability position) of
$9.0 million, with net mark-to-market loss (liability position) of $0.7 million.
The mark-to-market valuation is recognized in earnings each period.

Corporate Hedge

The Company has about $44 million  invested in domestic stocks in various trusts
for nuclear decommissioning,  executive retirement and retiree medical benefits.
The Company uses  financial  derivatives  based on the Standard & Poor's ("S&P")
500 Index to limit  potential  loss on these  investments  due to adverse market
fluctuations.  The options are structured as a collar,  protecting the portfolio
against  losses beyond a certain  amount and balancing the cost of that downside
protection  by foregoing  gains above a certain  level.  If the S&P 500 Index is
within the specified  range when the option contract  expires,  the Company will
not be obligated  to pay,  nor will the Company have the right to receive  cash.
During the three months ended March 31, 2000, certain contracts were terminated.
The  Company  recognized  a realized  gain of $2.4  million  (pre-tax)  on these
terminations.  Subsequently,  the Company  entered into similar  contracts which
expire on June 15, 2001.  For the three months ended March 31, 2000, the Company
recorded an unrealized year-to-date loss of $1.7 million (pre-tax) on the market
value of its options.  The net effect of the collar  instruments for the quarter
ended March 31, 2000 was a net pre-tax gain of $0.7 million.

                                       12
<PAGE>


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(5)    Earnings Per Share

In accordance with SFAS No. 128,  Earnings per Share, dual presentation of basic
and diluted earnings per share has been presented in the Consolidated Statements
of Earnings.  The following  reconciliation  illustrates the impact on the share
amounts of potential  common  shares and the earnings per share  amounts for the

<TABLE>
<CAPTION>

                                                                         2000      1999
                                                                       -------   -------
<S>                                                                    <C>       <C>
    Basic:
    Net Earnings from Continuing Operations........................    $21,952   $23,130
    Cumulative Effect of a Change in Accounting
       Principle, net of tax ......................................          -
                                                                                   3,541
                                                                       -------   -------
    Net Earnings...................................................     21,952    26,671
    Preferred Stock Dividend Requirements..........................        146       147
                                                                       -------   -------
    Net Earnings Applicable to Common Stock........................     21,806    26,524
                                                                       =======   =======
    Average Number of Common Shares Outstanding....................     39,973    41,767
                                                                       =======   =======
    Net Earnings (Loss) per Common Share:
      Earnings from continuing operations..........................    $  0.55   $  0.56
      Cumulative effect of a change in accounting principle........          -      0.08
                                                                       -------   -------
    Net Earnings per Common Share (Basic)..........................    $  0.55   $  0.64
                                                                       =======   =======
    Diluted:
    Net Earnings Applicable to Common Stock
      Used in basic calculation....................................    $21,806    26,524
                                                                       =======   =======

    Average Number of Common Shares Outstanding....................     39,973    41,767
    Diluted effect of common stock equivalents (a).................         29        44
                                                                       -------   -------
    Average common and common equivalent shares
      Outstanding..................................................     40,002    41,811
                                                                       =======   =======

    Net Earnings (Loss) per Common Share:
      Earnings from continuing operations..........................    $  0.55   $  0.55
      Cumulative effect of a change in accounting principle........          -      0.08
                                                                       -------   -------
    Net Earnings per Share of Common Stock (Diluted)...............    $  0.55   $  0.63
                                                                       =======   =======
</TABLE>

         (a)  Excludes  the  effect  of  average   anti-dilutive   common  stock
         equivalents  related to out of-the-money  options of 186,737 and 75,742
         for the three months ended 2000 and 1999, respectively.

                                       13
<PAGE>

              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(6)      Commitments and Contingencies

New Customer Billing System

On November 30, 1998, the Company implemented a new customer billing system. Due
to a significant  number of problems  associated with the  implementation of the
new billing  system,  the Company was unable to generate  appropriate  bills for
certain of its  customers  through  the first  quarter of 1999 and was unable to
analyze delinquent accounts until November 1999.

As a result of the delay of normal collection activities, the Company incurred a
significant  increase  in  delinquent  accounts,  many of  which  occurred  with
customers that no longer have active accounts with the Company. As a result, the
Company significantly increased its bad debt accrual throughout 1999.

The following is a summary of the allowance for doubtful  accounts for the three
months ended March 31, 2000 and the year ended December 31, 1999:

                                                          March 31, December 31,
                                                            2000       1999
                                                         ---------- -----------
                                                             (In thousands)
 Allowance for doubtful accounts, beginning
   of year............................................   $  12,504  $     836
 Bad debt accrual.....................................         734     11,496
 Less:  Write-off (adjustments) of uncollectible
   Accounts...........................................         734       (172)
                                                         ---------- ----------
 Allowance for doubtful accounts, end of period ......   $  12,504  $  12,504
                                                         ========== ==========


The Company is still  analyzing its delinquent  accounts  resulting from the new
customer  billing  system  implementation  problems  and  expects to write off a
significant  portion upon  completion  of its analysis.  Based upon  information
available at March 31, 2000,  the Company  believes the  allowance  for doubtful
accounts is  adequate  for  management's  estimate  of  potential  uncollectible
accounts.



                                       14

<PAGE>


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
              NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(6)      Commitments and Contingencies (Continued)

There are various claims and lawsuits pending against the Company and certain of
its  subsidiaries.  The  Company  is also  subject to  Federal,  state and local
environmental  laws  and  regulations,  and is  currently  participating  in the
investigation  and remediation of numerous  sites. In addition,  the Company has
periodically  entered into  financial  commitments  in connection  with business
operations.  It is not possible at this time for the Company to determine  fully
the effect of all litigation on its consolidated financial statements.  However,
the Company has recorded a liability  where such litigation can be estimated and
where an outcome is  considered  probable.  The Company does not expect that any
known lawsuits, environmental costs and commitments will have a material adverse
effect on its financial condition or results of operations.

(7)    New and Proposed Accounting Standards

Decommissioning: The Staff of the Securities and Exchange Commission ("SEC") has
questioned certain of the current accounting  practices of the electric industry
regarding the recognition,  measurement and  classification  of  decommissioning
costs for  nuclear  generating  stations  in  financial  statements  of electric
utilities.  In February 2000, the Financial  Accounting Standards Board ("FASB")
issued an exposure draft regarding  Accounting for  Obligations  Associated with
the  Retirement of Long-Lived  Assets  ("Exposure  Draft").  The Exposure  Draft
requires the  recognition of a liability for an asset  retirement  obligation at
fair  value.  In  addition,  present  value  techniques  used to  calculate  the
liability must use a credit adjusted  risk-free rate.  Subsequent  remeasures of
the liability would be recognized using an allocation approach.  The Company has
not yet determined the impact of the Exposure Draft.

EITF Issue 99-14, Recognition of Impairment Losses on Firmly Committed Executory
Contracts:  The EITF has added an issue to its agenda to address  impairment  of
leased assets. A significant  portion of the Company's nuclear generating assets
are held under operating  leases.  Based on the alternative  accounting  methods
being explored by the EITF, the related  financial impact of the future adoption
of EITF Issue No. 99-14 should not have a material  adverse effect on results of
operations.  However,  a complete  evaluation of the  financial  impact from the
future  adoption  of EITF  Issue No.  99-14  will be  undeterminable  until EITF
deliberations are completed and stranded cost recovery issues are resolved.

                                       15
<PAGE>


              PUBLIC SERVICE COMPANY OF NEW MEXICO AND SUBSIDIARIES
              NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(7)      New and Proposed Accounting Standards (Continued)

Accounting for Derivative Instruments and Hedging Activities, SFAS 133: SFAS 133
establishes  accounting and reporting standards requiring derivative instruments
to be recorded in the balance sheet as either an asset or liability  measured at
its fair value.  The Statement  also  requires that changes in the  derivatives'
fair value be recognized  currently in earnings unless specific hedge accounting
criteria are met.  Special  accounting for qualifying  hedges allows  derivative
gains and losses to offset  related  results  on the  hedged  item in the income
statement,  and requires that a company must formally document,  designate,  and
assess the effectiveness of transactions that receive hedge accounting.  In June
1999, Financial Accounting Standards Board ("FASB") issued SFAS 137 to amend the
effective date for the compliance of SFAS 133 to January 1, 2001. In March 2000,
FASB issued an Exposure Draft that proposed certain  amendments to SFAS 133. The
proposed  amendments  would,  among other  things,  expand the normal  sales and
purchases  exception to  contracts  that  implicitly  or  explicitly  permit net
settlement  and  contracts  that  have a  market  mechanism  to  facilitate  net
settlement. The expanded exception would likely exclude a significant portion of
the Company's contracts that previously would have required valuation under SFAS
133. The Company is in the process of reviewing  and  identifying  all financial
instruments  currently existing in the Company in compliance with the provisions
of SFAS 133. It is likely that the adoption of SFAS 133 will add  volatility  to
the Company's operating results and/or asset and liability valuations reflecting
the impact of mark-to-market accounting for commodity contracts. The Company has
not determined the impact of SFAS 133 or the Exposure Draft.

                                       16
<PAGE>


ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL  CONDITION AND RESULTS
    OF OPERATIONS

The following is management's  assessment of the Company's  financial  condition
and the significant factors affecting the results of operations. This discussion
should  be  read  in  conjunction  with  the  Company's  consolidated  financial
statements and PART II, ITEM 1. - Legal Proceedings. Trends and contingencies of
a material nature are discussed to the extent known and considered relevant.

                                    OVERVIEW

The  Company  is  a  public  utility   primarily   engaged  in  the  generation,
transmission,  distribution  and sale of  electricity  and in the  transmission,
distribution  and  sale of  natural  gas  within  the  State of New  Mexico.  In
addition,  in pursuing new business  opportunities,  the Company provides energy
and  utility-related  activities through its wholly-owned  subsidiary,  Avistar,
Inc. ("Avistar").

ELECTRIC OPERATIONS

The Company's electric operations serve four principal markets.  Sales to retail
customers and sales to firm-requirements wholesale customers, sometimes referred
to  collectively  as "system"  sales,  comprise two of these markets.  The third
market  consists of other  contracted  sales to utilities  for which the Company
commits to deliver a specified amount of capacity  (measured in megawatts-MW) or
energy (measured in megawatt  hours-MWh) over a given period of time. The fourth
market  consists of economy energy sales made on an hourly basis at fluctuating,
spot-market  rates. Sales to the third and fourth markets are sometimes referred
to collectively as "off-system" sales.

The Company  provides retail  electric  service to a large area of north central
New Mexico,  including the cities of Albuquerque and Santa Fe, and certain other
areas of New  Mexico.  As of March  31,  2000 and 1999 and  December  31,  1999,
approximately  366,000,  359,000  and  361,000,  respectively,  retail  electric
customers were served by the Company.



                                       17

<PAGE>

                            ELECTRIC SALES BY MARKET
                             (Thousands of dollars)

                                                    Three Months Ended
                                                         March 31,

                                                       2000         1999
                                                     --------     --------

   Retail........................................... $121,386     $128,383
   Firm-requirement wholesale.......................    1,736        1,713
   Other contracted off-system sales................   62,807       31,396
   Economy energy sales.............................   35,714       17,688
   Other............................................    4,754        5,262
                                                     --------     --------
                                                     $226,397     $184,442
                                                     ========     ========

                            ELECTRIC SALES BY MARKET
                                (Megawatt hours)

                                                       Three Months Ended
                                                           March 31,

                                                       2000         1999
                                                    ---------    ---------

   Retail.......................................... 1,655,150    1,600,010
   Firm-requirement wholesale......................    47,921       43,085
   Other contracted off-system sales............... 2,042,998    1,022,460
   Economy energy sales............................ 1,272,668      896,355
                                                    ---------    ---------
                                                    5,018,737    3,561,910
                                                    =========    =========

The Company has ownership interests in certain generating  facilities located in
New Mexico,  including Four Corners Power Plant, a coal fired unit, and San Juan
Generating  Station,  a coal fired unit. In addition,  the Company has ownership
and  leasehold  interests in Palo Verde  Nuclear  Generating  Station  ("PVNGS")
located  in  Arizona.  These  generation  assets  are used to supply  retail and
wholesale customers.  The Company also owns Reeves Generating Station, a gas and
oil fired unit and Las Vegas Generating  Station,  a gas and oil fired unit that
are used solely for  reliability  purposes or to  generate  electricity  for the
wholesale  market during peak demand  periods in the Company's  wholesale  power
markets.  As of March 31, 2000 and 1999 and  December  31,  1999,  the total net
generation  capacity of facilities  owned or leased by the Company was 1,521 MW.
In addition to  generation  capacity,  the Company  purchases  power in the open
market.  The Company is also  interconnected  with various utilities for economy
interchanges  and the mutual  assistance  in  emergencies.  The Company has been
actively  trading  in the  wholesale  power  market  and has  entered  into  and
anticipates  that it will  continue to enter into power  purchase  agreements to
accommodate its trading activity.

                                       18
<PAGE>

                             NATURAL GAS OPERATIONS

The  Company's  gas  operations  distribute  natural  gas to most  of the  major
communities  in  New  Mexico,   including  Albuquerque  and  Santa  Fe,  serving
approximately  429,000,  422,000 and 426,000  customers as of March 31, 2000 and
1999 and December 31, 1999,  respectively.  The Company's customer base includes
both sales-service customers and transportation-service customers. Sales-service
customers purchase natural gas and receive  transportation and delivery services
from  the  Company  for  which  the  Company   receives  both   cost-of-gas  and
cost-of-service revenues.  Additionally,  the Company makes occasional gas sales
to  off-system  customers.   Off-system  sales  deliveries  generally  occur  at
interstate     pipeline     interconnects    with    the    Company's    system.
Transportation-service  customers,  who procure gas independently of the Company
and  contract  with the Company for  transportation  and related  services,  are
billed cost-of-service revenues only.

The Company  obtains its supply of natural gas primarily from sources within New
Mexico  pursuant to contracts with producers and marketers.  These contracts are
generally sufficient to meet the Company's peak-day demand.

The following table shows gas throughput by customer class:

                                 GAS THROUGHPUT
                            (Thousands of decatherms)

                                                            Three Months Ended
                                                                 March 31,

                                                             2000       1999
                                                            -------    -------

           Residential................................       11,231     14,310
           Commercial.................................        3,636      4,754
           Transportation*............................        9,011      7,839
           Other......................................        1,887      2,442
                                                            -------    -------
                                                             25,765     29,345
                                                            =======    =======

         The following table shows gas revenues by customer:

                                  GAS REVENUES
                             (Thousands of dollars)

                                                             Three Months Ended
                                                                  March 31,

                                                              2000      1999
                                                             -------   -------

            Residential...............................       $63,088   $54,794
            Commercial................................        16,693    16,682
            Transportation*...........................         3,984     3,832
            Other.....................................        10,780     9,556
                                                             -------   -------
                                                             $94,545   $84,864
                                                             =======   =======
         *Customer-owned gas.

                                       19
<PAGE>

AVISTAR

The Company's wholly-owned  subsidiary,  Avistar, was formed in August 1999 as a
New  Mexico  corporation  and  is  currently  engaged  in  certain  unregulated,
non-utility businesses, including energy and utility-related services previously
operated by the Company. The PRC authorized the Company to invest $50 million in
equity in Avistar and to enter into a  reciprocal  loan  agreement  for up to an
additional  $30  million.  The Company  has  currently  invested  $25 million in
Avistar. In February 2000, Avistar invested $3 million in AMDAX.com,  a start-up
company  which  plans to provide an on-line  auction  service to bring  together
electricity buyers and sellers in the deregulated electric power market.

Restructuring the Electric Utility Industry

Introduction  of  competitive  market forces and  restructuring  of the electric
utility industry in New Mexico continue to be key issues facing the Company. New
Mexico's Electric Utility Industry Restructuring Act of 1999 (the "Restructuring
Act")  that was  enacted  into law in April  1999,  begins  to open the  state's
electric power market to customer  choice  beginning in 2001. The  Restructuring
Act gives schools,  residential and small business  customers the opportunity to
choose among competing power  suppliers  beginning in January 2001.  Competition
will be expanded  to include all  customers  starting in January  2002.  The New
Mexico Public Regulation Commission ("PRC"),  however, can extend these dates by
up to one year if necessary.  Rural electric cooperatives and municipal electric
systems have the option not to participate in the competitive market.

Residential  and small business  customers who do not select a power supplier in
the open market can buy their electricity  through their local utility through a
"standard  offer"  whereby the local  distribution  utility will  procure  power
supplies through a process approved by the PRC. The local  distribution  utility
system and related  services  such as billing and metering  will  continue to be
regulated by the PRC, while transmission services and wholesale power sales will
remain subject to Federal regulation.

The  Restructuring  Act does not require  utilities to divest  their  generating
plants, but requires  unregulated  activities to be separated from the regulated
activities through creation of at least two separate corporations.

The law also provides for recovery of at least half of stranded costs.  Recovery
of more than half is allowable if certain  tests  specified in the laws are met.
Stranded costs are defined in the law to include nuclear  decommissioning costs,
regulatory assets,  leases and other costs recognized under existing regulation.
Stranded  costs  will be  recovered  from  customers  over a  five-year  period.
Utilities  will also be allowed to recover  through  2007 all  transition  costs
reasonably  incurred  to  comply  with the new law  (see  "Stranded  Costs"  and
"Transition Costs" below).

                                       20
<PAGE>

The Company plans to  reorganize  its  operations  by forming a holding  company
structure as a means of achieving the corporate and asset separation required by
the  Restructuring  Act. The  proposed  holding  company will be called  Manzano
Corporation ("Manzano"). The Company's plan for a holding company structure will
separate  the  Company  into  two  subsidiaries.  Shareholders  will be asked to
approve the holding company structure and related share exchange. If the Company
receives  all  necessary  regulatory  and  other  approvals,   pursuant  to  the
Restructuring  Act,  all of the  Company's  electric  and gas  distribution  and
transmission  assets and certain  related  liabilities  will be transferred to a
newly  created  subsidiary.  After this asset  transfer,  this  subsidiary  will
acquire the name "Public  Service  Company of New Mexico" (for  purposes of this
discussion,  the  subsidiary  will  be  referred  to  as  "UtilityCo")  and  the
corporation  formerly named Public Service Company of New Mexico will be renamed
Manzano Energy Corporation (for purposes of this discussion, the subsidiary will
be referred to as "Energy").  Energy will continue to own the Company's existing
electric generation and unregulated,  competitive assets after completion of the
transfer of the  regulated  business to the newly  created  utility  subsidiary.
UtilityCo and Energy will be wholly-owned subsidiaries of Manzano.

The  Company  is  filing  its  transition  plan  with  the PRC  pursuant  to the
Restructuring  Act in three parts. In November 1999, the Company filed the first
two  parts of the  transition  plan  with  the PRC.  Part  one,  which  has been
approved,  requested  approval to create  Manzano and UtilityCo as  wholly-owned
shell  subsidiaries  of the Company.  Part two of the Company's  transition plan
requested  that all PRC  approvals  necessary  for the Company to implement  the
formation  of  the  holding  company  structure,  the  share  exchange  and  the
separation  plan be granted by June 1, 2000.  The part two hearing is  currently
scheduled for July 19, 2000. Accordingly, the Company's management believes that
implementation  of the  separation  plan could occur by the end of 2000.  If the
Company can obtain a  stipulated  settlement  with all involved  parties,  it is
possible  that  implementation  of the  separation  plan  could be  accelerated.
However,  there is no assurance that  implementation of the separation plan will
occur in 2000. Part three of the Company's  transition  plan, which is currently
planned to be filed by the  Company no later  than June 1,  2000,  will  address
transition costs,  stranded costs,  UtilityCo's cost of service and other issues
required to be considered under the Restructuring  Act. On January 18, 2000, the
PRC  extended the March 1 deadline  for the  transition  plan filing for all New
Mexico utilities by three months to June 1, 2000.

Competitive Strategy

The   restructuring   of  the  electric   utility   industry  will  provide  new
opportunities; however, the Company anticipates that it will experience downward
pressure on the Company's  earnings from their current  levels.  The reasons for
the downward pressure include possible limits on return on equity, the potential
disallowance of some stranded costs and the potential loss of certain  customers
in a competitive environment.

                                       21
<PAGE>

Under a holding company  structure,  the regulated  businesses  (natural gas and
electric transmission and distribution) will be grouped under a separate company
and will focus on the core  utility  business  in New  Mexico.  The  unregulated
businesses under the Restructuring Act (power  production,  bulk power marketing
and energy services) will aggressively pursue efforts to expand energy marketing
and utility related  businesses into carefully  targeted markets in an effort to
increase  shareholder  value. The Company believes that successful  operation of
its proposed  unregulated  business activities under a holding company structure
will  better  position  the  Company  in  an  increasingly  competitive  utility
environment.

The Company's bulk power operations have contributed significant earnings to the
Company in recent years as a result of increased  off-system  sales. The Company
plans to expand its  wholesale  power trading  functions  which could include an
expansion of its generation  portfolio.  The Company continuously  evaluates its
physical  asset  acquisition  strategies  to ensure an optimal mix of  base-load
generation,  peaking  generation and purchased power in its power portfolio.  In
addition to the  continued  power trading  operations,  the Company will further
focus on opportunities in the market place where excess capacity is disappearing
and mid- to long-term market demands are growing.

The  Company's  current  business  plan  includes a 300% increase in sales and a
doubling of its generating  capacity  through the construction or acquisition of
additional power generation assets in its surrounding  region of operations over
the next five to seven years.  Such growth will be dependent  upon the Company's
ability to generate $400 to $600 million to fund the Company's expansion.  There
can  be  no  assurance  that  these  competitive  businesses,  particularly  the
generation business, will be successful or, if unsuccessful,  that they will not
have a direct or indirect adverse effect on the Company.

At the Federal level, there are a number of proposals on electric  restructuring
being considered with no concrete timing for definitive  actions. It is expected
that previously  introduced  restructuring  bills will continue to be considered
this  year.  Issues  such as  stranded  cost  recovery,  market  power,  utility
regulation  reform,  the role of states,  subsidies,  consumer  protections  and
environmental  concerns are expected to be at the forefront of the Congressional
debate.  In  addition,  the FERC has stated that if Congress  mandates  electric
retail access, it should leave the details of the program to the states with the
FERC having the  authority to order the  necessary  transmission  access for the
delivery of power for the states' retail access programs.

Although it is unable to predict the ultimate  outcome of retail  competition in
New  Mexico,  the  Company  has been and will  continue to be active at both the
state and Federal  levels in the public policy debates on the  restructuring  of
the electric utility industry. The Company will continue to work with customers,
regulators,  legislators  and other  interested  parties to find  solutions that
bring benefits from competition  while recognizing the importance of reimbursing
utilities for past commitments.

                                       22
<PAGE>


                              RESULTS OF OPERATIONS

The  following  discussion is based on the  financial  information  presented in
Footnote 2 of the Consolidated  Financial  Statements Segment  Information.  The
table below sets forth the operating  results as percentages of total  operating
revenues for each business segment.

                          Quarter Ended March 31, 2000

                                               Electric     Gas     Consolidated
                                               ---------  --------  ------------

Operating revenues.........................      100.00%   100.00%     100.00%
Cost of energy sold........................       48.54%    61.17%      52.20%
Cost of sales and projects.................        0.00%     0.00%       0.06%
                                               ---------  --------  ----------
Gross Margin...............................       51.46%    38.83%      47.73%
                                               ---------  --------  ----------
Administrative and other costs.............        5.91%    10.48%       8.64%
Corporate administrative and other costs...        0.00%     0.00%       1.32%
Energy production costs....................       15.58%     0.39%      11.09%
Depreciation and amortization..............        8.23%     5.68%       7.47%
Transmission and distribution costs........        3.48%     7.83%       4.76%
Taxes other than income taxes..............        2.69%     2.09%       2.39%
Income taxes...............................        3.28%     3.78%       2.44%
                                               ---------  --------  ----------
  Total non-fuel operating expenses........       39.17%    30.24%      38.10%
                                               ---------  --------  ----------
Operating income...........................       12.29%     8.59%       9.63%
                                               ---------  --------  ----------

                          Quarter Ended March 31, 1999

Operating revenues.........................      100.00%   100.00%     100.00%
Cost of energy sold........................       33.70%    56.86%      40.47%
Cost of sales and projects.................        0.00%     0.00%       0.96%
                                               ---------  --------  ----------
Gross Margin...............................       66.30%    43.14%      58.57%
                                               ---------  --------  ----------
Administrative and other costs.............        9.62%    13.49%      11.61%
Corporate administrative and other costs...        0.81%     0.58%       0.74%
Energy production costs....................       18.66%     0.42%      12.75%
Depreciation and amortization..............        9.90%     5.68%       8.46%
Transmission and distribution costs........        4.13%     7.84%       5.23%
Taxes other than income taxes..............        4.06%     1.95%       3.42%
Income taxes...............................        3.94%     3.43%       3.51%
                                               ---------  --------  ----------
  Total non-fuel operating expenses........       51.12%    33.40%      45.72%
                                               ---------  --------  ----------
Operating income...........................       15.19%     9.74%      12.85%
                                               ---------  --------  ----------

                                       23
<PAGE>
                  Three Months Ended March 31, 2000 Compared to
                        Three Months Ended March 31, 1999

Electric  Operations - Operating  revenues  grew $41.9  million  (22.7%) for the
period to $226.4 million as a 97.4%  improvement in wholesale  electricity sales
was only partially offset by the implementation of a new rate order in late July
1999 (which  lowered  rates by $9.7 million  quarter-over-quarter).  The Company
delivered  wholesale (bulk) power of 3.36 million MWh of electricity this period
compared to 1.96 million MWh delivered  last year, an increase of 71.4%.  Retail
electricity  delivery was 1.7 million MWh compared to 1.6 million MWh  delivered
last period, a 3.4% improvement, while revenues declined 5.5% as a result of the
new rate  order and  unfavorable  price mix due to mild  first  quarter  weather
conditions.  Revenue  growth for both the retail and  wholesale  businesses  was
negatively  impacted by warmer  temperatures in the southwest  during the winter
months.

The gross margin,  or operating  revenues  minus cost of energy sold,  decreased
$5.8 million  reflecting a decrease in gross margin as a percentage  of revenues
of 14.8%.  This decline  reflects the rate reduction  discussed above and higher
fuel and  purchased  power costs due to higher  wholesale  sales  volumes and an
unscheduled outage at the Company's San Juan coal generation facility.

Administrative  and general costs decreased $4.4 million (24.6%) for the period.
This decrease is due to reduced Year 2000 ("Y2K")  compliance costs and bad debt
accruals.  As a percentage of revenues,  administrative  and other  decreased to
5.9% from  9.6% for the  period  ended  March  31,  2000 and 1999,  respectively
primarily as a result of reduced costs.

Energy  production  costs  increased $0.9 million  (2.5%) for the period.  These
costs are generation  related.  The increase is due to increased  maintenance of
$2.6 million due to a scheduled  outage at San Juan Unit 3, partially  offset by
lower  employee  costs of $1.7  million  primarily  due to  additional  employee
incentive  and  retiree  healthcare  costs  in the  prior  year at  PVNGS.  As a
percentage of revenues,  energy  production costs decreased from 18.7% to 15.6%.
The decrease is primarily due to continued cost control.

Depreciation and amortization  increased $0.4 million (2.1%) for the period. The
increase is due to pollution control  improvements at certain  generation plants
and the  impact  of  amortizing  the  costs of a new  customer  billing  system.
Depreciation and amortization as a percentage of revenues decreased from 9.9% to
8.2%  reflecting a significant  increase in energy sales without a corresponding
increase in plant assets.

Transmission and distribution  costs increased $0.3 million (3.3%) for the year.
As a percentage of revenues,  transmission and distribution costs decreased from
4.1% to 3.5%.  These  decreases were  primarily the result of lower  maintenance
costs due to the milder weather.

                                       24
<PAGE>

Gas  Operations - Operating  revenues  increased  $9.7  million  (11.4%) for the
period to $94.5  million.  This  increase was driven by a 26.3%  increase in the
average  rate  charges  per  decatherm  due to strong gas prices  despite a mild
winter  resulting  in a 4.6%  volume  decrease  to  residential  and  commercial
customers.  Price  increases were partially  offset by a 12.2% natural gas sales
volume decline though transportation volume posted double-digit growth of 15.0%.

The gross margin,  or operating  revenues  minus cost of energy sold,  increased
$0.1 million (0.3%).  As a percentage of revenues,  gross margin decreased 4.3%.
The decrease is due to lower volume sales.

Administrative  and general costs decreased $1.5 million (13.4%).  This decrease
is mainly  due to  reduced  Y2K  compliance  costs and bad debt  accruals.  As a
percentage of revenues,  administrative  and other costs  decreased from 13.5 to
10.5% primarily as a result of reduced costs.

Depreciation  and amortization  increased $0.5 million (11.3%).  The increase is
due to the  impact  of the  amortization  of the new  customer  billing  system.
Depreciation and amortization, as a percentage of revenues, is constant at 5.7%.

Transmission  and distribution  expenses  increased $0.8 million (11.2%) for the
period. The increase is primarily due to additional preventive plant maintenance
and associated overtime labor costs.  Transmission and distribution expenses, as
a percentage of revenues, is constant at 7.8%.

Other - Other includes the Company's unregulated  businesses,  including Avistar
and  certain  non-allocated  corporate  functions.  The  unregulated  businesses
contributed $0.35 million in revenues for the period compared to $3.5 million in
the comparable prior year period due to lower business volumes. Operating losses
for the unregulated  businesses increased from $1.3 million in the prior year to
$4.2 million in the current  year,  as the Company  continues to incur  start-up
costs with these operations.

Consolidated - Corporate administrative and general costs increased $2.2 million
for the period.  This increase was due to higher legal and  environmental  costs
offset by reduced Y2K compliance costs and bonus accruals.

Other income and deductions, net of taxes, increased $1.4 million for the period
to $7.5 million due to higher PVNGS decommissioning trust gains of $0.6 million,
net of taxes and a net corporate hedge gain of $0.5 million, net of taxes.

Net interest  charges  decreased  $1.5  million for the period to $16.5  million
primarily as a result of the  retirement  of $31.6  million of senior  unsecured
notes in June and August 1999 and $32.8 million in January 2000.


                                       25
<PAGE>

The Company's  consolidated income tax expense,  before the cumulative effect of
an  accounting  change,  was $12.7  million,  a decrease of $0.9 million for the
quarter.  The Company's income tax effective rate,  before the cumulative effect
of accounting change,  decreased from 37% to 36% due to the reversal of deferred
income taxes accrued at prior rates in accordance with ratemaking provisions.

The  Company's  net earnings from  continuing  operations  for the quarter ended
March 31, 2000,  were $22.0  million  compared to $26.6  million for the quarter
ended March 31, 1999.  Earnings per share from continuing  operations  excluding
the  cumulative  effect of the  accounting  change on a diluted basis were $0.55
compared to $0.63 for the quarter ended March 31, 1999. Diluted weighted average
shares  outstanding  were  40.0  million  and 41.8  million  in 2000  and  1999,
respectively.  The decrease reflects the common stock repurchase program in 1999
and 2000.  Despite the fact that 2000  results were  negatively  impacted by the
electric rate reduction,  increased fuel and purchased  power costs,  and warmer
weather in the West, net earnings per share from continuing  operations remained
constant due to expansion of the Company's wholesale electricity business.

Cumulative  Effect of a Change in  Accounting  Principle - Effective  January 1,
1999,  the  Company  adopted  EITF Issue No.  98-10.  The effect of the  initial
application  of the new standard is reported as a cumulative  effect of a change
in accounting principle.  As a result, the Company recorded additional earnings,
net of taxes, of approximately  $3.5 million,  or $0.08 per common share for the
first quarter of 1999,  to recognize  the gain on net open physical  electricity
purchase and sales commitments considered to be trading activities.

                         LIQUIDITY AND CAPITAL RESOURCES

At March 31, 2000, the Company had working  capital of $135.2 million  including
cash and cash  equivalents  of $79.0  million.  This is a  decrease  in  working
capital of $31.8  million as compared to $167.0  million at December  31,  1999.
This decrease is primarily the result of a decrease in cash and cash equivalents
of $41.4 million due to the common stock and senior unsecured notes  repurchases
(see "Financing Activities" and "Stock Repurchase" below).

Cash generated from operating  activities was $35.6 million,  a decrease of $4.4
million from 1999. This decrease was primarily the result of lower earnings from
continuing  operations and the timing of accounts  payable  payments,  partially
offset by increased  collection of accounts  receivable,  as the  implementation
problems  with the  Company's  new customer  billing  system are  resolved  (see
Footnote 6 to the Consolidated Financial Statements).

                                       26
<PAGE>


Cash used for investing  activities was $16.9 million in the quarter ended March
31, 2000  compared to cash provided of $19.1 million for the quarter ended March
31, 1999. This increased spending reflects higher  construction  expenditures in
2000 of $4.2 million and the 1999 liquidation of insurance-based  investments in
the nuclear decommissioning trust of $26.6 million (see financing activities for
the payment of decommissioning debt of $26.6 million for the quarter ended March
31, 1999).

Cash used for financing  activities was $60.1 million in the quarter ended March
31, 2000 compared to $41.3  million for the quarter  ended March 31, 1999.  This
increase is the result of the  repurchase of $34.7  million of senior  unsecured
notes at a cost of $32.8  million  and  $18.9  million  of  common  stock by the
Company. Cash used for financing activities in the quarter ended March 31, 1999,
reflected   $26.6   million  of  loan   repayments   associated   with   nuclear
decommissioning trust activities and $5.8 million of stock repurchases.

Capital Requirements

Total capital requirements  include  construction  expenditures as well as other
major capital  requirements  and cash dividend  requirements for both common and
preferred  stock.  The  main  focus of the  Company's  construction  program  is
upgrading  generating  systems,  upgrading  and  expanding  the electric and gas
transmission and distribution  systems and purchasing nuclear fuel.  Projections
for total capital requirements and construction expenditures for 2000 are $250.9
million and $219.1 million,  respectively.  Such  projections for the years 2000
through 2004 are $1.2 billion and $1.1 billion,  respectively.  These  estimates
are under continuing review and subject to on-going  adjustment (see Competitive
Strategy above).

The  Company's  construction  expenditures  for the first  quarter  of 2000 were
entirely funded through cash generated from  operations.  The Company  currently
anticipates  that  internal  cash  generation  and current debt capacity will be
sufficient to meet capital requirements for the years 2000 through 2004 assuming
the Company receives a reasonable  recovery of its stranded costs (see "Stranded
Costs"  below).  To cover  the  difference  in the  amounts  and  timing of cash
generation  and  cash  requirements,  the  Company  intends  to  use  short-term
borrowings under its liquidity arrangements.

Liquidity

At  May  1,  2000,   the  Company  had  $175  million  of  available   liquidity
arrangements,  consisting  of $150  million  from a senior  unsecured  revolving
credit facility ("Credit  Facility"),  and $25 million in local lines of credit.
The  Credit  Facility  will  expire in March  2003.  There  were no  outstanding
borrowings as of May 1, 2000.

                                       27
<PAGE>


The Company's  ability to finance its construction  program at a reasonable cost
and to provide for other capital needs is largely  dependent upon its ability to
earn a fair return on equity, results of operations,  credit ratings, regulatory
approvals and financial market conditions.  Financing flexibility is enhanced by
providing a high percentage of total capital  requirements from internal sources
and having the ability,  if necessary,  to issue  long-term  securities,  and to
obtain short-term credit.

The  Company's  rating  outlook by Standard  and Poor's  ("S&P") is described as
"stable". S&P has rated the Company's senior unsecured debt and bank loan credit
rating "BBB-". The Company's rating outlook by Moody's Investors  Services,  Inc
("Moody's") is  "developing".  Moody's has rated the Company's  senior unsecured
notes and senior unsecured pollution control revenue bonds "Baa3"; and preferred
stock "ba1". The EIP lease obligation bonds are also rated "Ba1".  Duff & Phelps
Credit Rating Co. ("DCR") rates the Company'  senior  unsecured notes and senior
unsecured  pollution  control  revenue  bonds  "BBB-",  the  Company's EIP lease
obligation  "BB+"  and  the  Company's  preferred  stock  "BB-".  Investors  are
cautioned that a security  rating is not a  recommendation  to buy, sell or hold
securities,  that it may be subject to revision or withdrawal at any time by the
assigning  rating  organization,  and  that  each  rating  should  be  evaluated
independently of any other rating.

Future rating actions for the Company's  securities will depend in large part on
the filing with the PRC relating to numerous restructuring issues, including the
Company's proposed plan to separate the utility into a generation business and a
distribution  and  transmission  business as required by the  Restructuring  Act
("Proposed  Plan").  The Company  believes  that based on its Proposed Plan (see
"Proposed  Holding  Company Plan" below),  that  UtilityCo and PowerCo will both
receive investment grade credit ratings, however such ratings will be contingent
upon many factors that have yet to be  determined.  Recently DCR announced  that
assuming  the Company  implements  its Proposed  Plan,  it would expect to issue
investment  grade  ratings for  UtilityCo  and  PowerCo's  rating would  "border
investment  grade".  DCR  cautioned  that ratings for UtilityCo and PowerCo were
highly conditional upon reaching assumptions provided by the Company.

Covenants in the Company's Palo Verde Nuclear  Generating  Station Units 1 and 2
lease  agreements  limit the  Company's  ability,  without  consent of the owner
participants  in the  lease  transactions:  (i) to  enter  into  any  merger  or
consolidation,  or (ii) except in connection  with normal  dividend  policy,  to
convey,  transfer,  lease or  dividend  more than 5% of its assets in any single
transaction  or series of  related  transactions.  The Credit  Facility  imposes
similar restrictions regardless of credit ratings.

Financing Activities

In January  2000,  the  Company  reacquired  $34.7  million  of its 7.5%  senior
unsecured  notes through open market  purchases at a cost of $32.8  million.  On
October 28, 1999,  tax-exempt  pollution  control revenue bonds of $11.5 million
with an interest  rate of 6.60% were issued to partially  reimburse  the Company
for expenditures  associated with its share of a recently  completed  upgrade of
the emission control system at SJGS.

                                       28
<PAGE>

The Company  currently has no requirements for long-term  financings  during the
period of 2000 through 2004 except as part of its Proposed  Plan (see  "Proposed
Holding  Company Plan" below).  However,  during this period,  the Company could
enter into  long-term  financings for the purpose of  strengthening  its balance
sheet and  reducing its cost of capital.  The Company  continues to evaluate its
investment and debt  retirement  options to optimize its financing  strategy and
earnings  potential.  No additional first mortgage bonds may be issued under the
Company's mortgage.  The amount of SUNs that may be issued is not limited by the
SUNs  indenture.  However,  debt  to  capital  requirements  in  certain  of the
Company's financial  instruments would ultimately restrict the Company's ability
to issue SUNs.

Proposed Holding Company Plan

On April 18, 2000,  the Company  filed as an exhibit on Form 8-K,  unaudited pro
forma  financial  statements  of PowerCo and  UtilityCo  that give effect to the
Company's Proposed Plan. The Proposed Plan is based on management's intent as of
April  18,  2000,  the  date of the  Form 8-K  filing,  and is based on  certain
assumptions  that in management's  opinion are reasonable.  The Proposed Plan as
detailed in the Form 8-K dated April 18,  2000,  has not been  finalized  by the
Company  and is subject to  regulatory  and other  approvals  as well as market,
economic and business  conditions.  As such, the Proposed Plan may be subject to
significant changes before implementation and the pro forma financial statements
as filed in the Form 8-K may  require  revision  to  reflect  the final  plan of
separation pursuant to the Restructuring Act.

The Proposed  Plan  assumes  that the Asset  Transfer  will be  accomplished  as
follows:  Manzano will make an equity  contribution to UtilityCo of $425 million
of regulated  assets.  These assets will be transferred  through a dividend from
PowerCo to Manzano.  UtilityCo will then acquire the remaining  regulated assets
from  PowerCo  through  the  following  transactions:  (i) by way of an exchange
offer, as described  below, an assumption of PowerCo's  (formerly the Company's)
outstanding public Senior Unsecured Notes ("SUNs") and preferred stock, (ii) the
proceeds  (approximately $253 million) from the issuance of commercial paper and
newly-issued UtilityCo SUNs, and (iii) the assumption of $334 million of certain
related   liabilities.   All   transactions   are   expected  to  be   completed
simultaneously.

The current  holders of PowerCo's  public SUNs may be offered the opportunity to
exchange their  approximately  $368 million of existing SUNs for $368 million of
SUNs issued by UtilityCo with like terms and conditions.  The current holders of
PowerCo's  preferred  stock will be offered the  opportunity  to exchange  their
approximately  $12.8 million of preferred  stock for  preferred  stock issued by
UtilityCo with like terms and conditions.

                                       29
<PAGE>

Although  there  are  other  alternatives  to  finance  the  acquisition  of the
regulated  assets from PowerCo,  based on current market,  economic and business
conditions,  the Company  currently  believes  that the  foregoing  transactions
represent the most advantageous way to effect the Asset Transfer.

Stock Repurchase

In March 1999, the Company's board of directors approved a plan to repurchase up
to  1,587,000  shares of the  Company's  outstanding  common  stock with maximum
purchase price of $19.00 per share.  In December  1999,  the Company's  board of
directors authorized the Company to repurchase up to an additional $20.0 million
of the Company's common stock. As of December 31, 1999, the Company  repurchased
1,070,700 shares of its previously  outstanding  common stock at a cost of $18.8
million. From January 2, 2000 through March 31, 2000, the Company repurchased an
additional  1,167,684 shares of its outstanding  common stock at a cost of $18.9
million.  The Company has completed all current stock repurchase  plans, but may
repurchase  additional  common  stock  from time to time for  various  corporate
purposes.

Acquisition of Certain Assets

The  Company  and  Tri-State  Generation  and  Transmission  Association,   Inc.
("Tri-State")  entered  into an asset sale  agreement  dated  September 9, 1999,
pursuant  to which  Tri-State  has  agreed  to sell  certain  assets  consisting
primarily of transmission  assets, a fifty percent interest in an inactive power
plant located near Albuquerque,  and an office building.  The purchase price was
originally  $13.2  million,  subject to  adjustment  at the time of closing.  In
addition,  the Company has committed to advance  $11.7  million  relating to its
agreement  to become the power  supplier to an electric  cooperative.  The asset
sale  agreement  contains  standard  covenants and  conditions  for this type of
agreement. Currently the Company anticipates that the purchase will be completed
in two phases by approximately the end of 2000.

Dividends

The Company  resumed the payment of cash  dividends on common stock in May 1996.
The  Company's  board of directors  reviews the Company's  dividend  policy on a
continuing basis. The declaration of common dividends is dependent upon a number
of factors including the extent to which cash flows will support dividends,  the
availability of retained earnings,  the financial  circumstances and performance
of the Company,  the PRC's decisions on the Company's  various  regulatory cases
currently  pending,  the effect of  deregulating  generation  markets and market
economic  conditions  generally.  In addition,  the ability to recover  stranded
costs in deregulation,  future growth plans and the related capital requirements
and standard business  considerations  will also affect the Company's ability to
pay  dividends.  In  addition,  following  the  separation  as  required  by the
Restructuring Act, the ability of the proposed holding company,  Manzano, to pay
dividends will depend  initially on the dividends and other  distributions  that
UtilityCo and PowerCo pay to the holding company.

                                       30
<PAGE>

Capital Structure

The Company's capitalization,  including current maturities of long-term debt is
shown below:

                                                  March 31,      December 31,
                                                    2000             1999
                                                  ---------      ------------

         Common Equity.......................        47.4%           46.7%
         Preferred Stock.....................         0.7             0.7
         Long-term Debt......................        51.9            52.6
                                                    -----           -----
            Total Capitalization*............       100.0%          100.0%
                                                    =====           =====

*    Total  capitalization  does not  include as debt the  present  value  ($143
     million as of March 31, 2000 and $161  million as of December  31, 1999) of
     the Company's lease obligations for PVNGS Units 1 and 2 and EIP.

                         OTHER ISSUES FACING THE COMPANY

THE RESTRUCTURING ACT AND THE Formation of Holding Company

The  Restructuring  Act requires that assets and  activities  subject to the PRC
jurisdiction,  primarily electric and gas distribution,  and transmission assets
and  activities  (collectively,  the  "Regulated  Business"),  be separated from
competitive  businesses,  primarily electric  generation and service and certain
other energy services (collectively,  "the Deregulated Competitive Businesses").
Such separation is required to be accomplished  through the creation of at least
two separate  corporations.  The Company has decided to accomplish  the mandated
separation  by the  formation  of a  holding  company  and the  transfer  of the
Regulated Businesses to a newly-created,  wholly-owned subsidiary of the holding
company,  subject  to  various  approvals.  The  holding  company  structure  is
expressly  authorized  by the  Restructuring  Act.  Corporate  separation of the
Regulated Business from the Deregulated Competitive Businesses must be completed
by January 1, 2001,  although  the date may be extended by up to one year by the
PRC.  Completion  of corporate  separation  will require a number of  regulatory
approvals by, among others,  the PRC, the Federal Energy  Regulatory  Commission
and the Nuclear Regulatory Commission.

Completion of corporate  separation will also require  shareholder  approval and
other consents.  Completion may also entail significant restructuring activities
with respect to the Company's existing liquidity  arrangements and the Company's
publicly-held senior unsecured notes of which $403.4 million were outstanding as
of December 31, 1999.  Holders of the Company's  senior  unsecured  notes,  $135
million at 7.5% and $268.4  million at 7.1%,  may be offered the  opportunity to
exchange  their  securities  for  similar  senior  unsecured  notes of the newly
created  regulated  business (see  "Liquidity and Capital  Resources - Financing
Activities and Proposed Holding Company Plan" above).


                                       31
<PAGE>

Stranded Costs

The Restructuring  Act recognizes that electric  utilities should be permitted a
reasonable  opportunity to recover an appropriate amount of the costs previously
incurred in providing  electric  service to its  customers  ("stranded  costs").
Stranded  costs  represent all electric  power  generating  costs,  currently in
rates,  in excess of the expected  competitive  market  price and include  plant
decommissioning  costs,  regulatory assets,  and lease and lease-related  costs.
Utilities  will be allowed to recover no less than 50% of stranded costs through
a   non-bypassable   charge  on  all   customer   bills  for  five  years  after
implementation of customer choice.  The PRC could authorize a utility to recover
up to 100% of its  stranded  costs if the PRC finds that  recovery  of more than
50%: (i) is in the public interest;  (ii) is necessary to maintain the financial
integrity of the public  utility;  (iii) is  necessary to continue  adequate and
reliable service; and (iv) will not cause an increase in rates to residential or
small business  customers during the transition  period.  The  Restructuring Act
also  allows for the  recovery  of nuclear  decommissioning  costs by means of a
separate wires charge over the life of the underlying generation assets (see NRC
Prefunding  below).  The Company expects to recover its regulatory  assets along
with other stranded costs  associated with the deregulated  business through its
stranded  costs  recovery.  As a  result,  these  regulatory  assets  have  been
reclassified  to  reflect  the  costs  associated  with the  discontinuation  of
Statement of Financial  Accounting Standards No. 71, "Accounting for the Effects
of Certain  Types of  Regulation"  (SFAS 71),  and the  adoption of Statement of
Financial Accounting Standards No. 101, "Regulated  Enterprises--Accounting  for
the  Discontinuance  of Application  of FASB  Statement 71," and  transferred to
UtilityCo in the Asset Transfer. Stranded costs include other operating costs in
excess of the established regulatory assets. The Company is still evaluating its
expected  stranded costs and has not made a final  determination of those costs.
The Company's  current  estimate of its stranded  costs,  which include  nuclear
decommissioning  costs,  is  approximately  $650 million to $800  million  which
reflects the present value of these costs as calculated in 2002 dollars based on
its most current set of assumptions at the time of this filing.  The Company has
not yet  finalized  the amount of stranded  cost  recovery it will actually seek
from the PRC pursuant to the Restructuring Act.  Finalization of these issues is
expected to occur prior to June 1, 2000.  The  calculation  of stranded costs is
subject to a number of highly sensitive assumptions,  including the date of open
access,  appropriate  discount rates and projected market prices,  among others.
The Company believes that the  Restructuring Act if properly applied provides an
opportunity for recovery of a reasonable amount of stranded costs. If regulatory
orders do not  provide  for a  reasonable  recovery,  the Company is prepared to
vigorously pursue judicial remedies.  Final  determination and quantification of
stranded cost recovery has not been made by the PRC. The determination will have
an impact on the  recoverability  of the related  assets and may have a material
effect on the future financial results and position of the Company.

                                       32
<PAGE>

Transition Cost Recovery

In addition,  the Restructuring Act authorizes  utilities to recover in full any
prudent  and  reasonable  costs  incurred  in  implementing   full  open  access
("transition  costs").  These transition costs will be recovered through 2007 by
means of a separate  wires  charge.  The PRC may  extend  this date by up to one
year. The Company is still evaluating its expected  transition costs and has not
made a final  determination  of those  costs.  The Company,  however,  currently
estimates  that these costs will be  approximately  $50 million to $60  million,
including  allowances for certain costs which are  non-deductible for income tax
purposes.  Transition  costs for which the Company  will seek  recovery  include
professional  fees,  financing  costs  including   underwriting  fees,  consents
relating  to the  transfer  of assets,  management  information  system  changes
including  billing  system  changes  and  public  and  customer   education  and
communications. Recoverable transition costs are currently being capitalized and
will be amortized over the recovery period to match related  revenues.  Recovery
of any  transition  costs,  which are not deemed  recoverable by the PRC, may be
vigorously  pursued  through all  remedies  available  to the  Company  with the
ultimate outcome uncertain. Costs not recoverable will be expensed when incurred
unless these costs are otherwise  permitted to be capitalized  under current and
future  accounting rules. If the amount of  non-recoverable  transition costs is
material,  the  resulting  charge to earnings may have a material  effect on the
future financial results and position of the Company.

Deregulated Competitive Businesses

The Deregulated  Competitive  Businesses  which would be retained by the Company
include the Company's interests in generation facilities,  including PVNGS, Four
Corners,  and SJGS,  together with the pollution  control  facilities which have
been financed with pollution control revenue bonds.  Based on the Proposed Plan,
approximately  $586 million in pollution  control  revenue bonds would remain as
obligations  of  the  generation  subsidiary,  as  would  certain  other  of the
Company's long-term  obligations.  The Deregulated  Competitive Businesses would
not be subject to regulation by the PRC. Under the Company's restructuring plan,
the  Company's  bondholders  will  continue to hold  obligations  of the Company
following restructuring.

The Company will continue its  Deregulated  Competitive  Business  following the
restructuring,  which  will be  subject  to  market  conditions.  Following  the
separation  as required by the  Restructuring  Act, in support of its  wholesale
trading  operations,  the Company is targeting to double its generating capacity
and  triple its sales  volume.  Avistar,  the  Company's  current  non-regulated

                                       33
<PAGE>

subsidiary,   provides   services  in  the  areas  of  utility   management  for
municipalities and other communities,  remote metering and development of energy
conservation and supply projects for federal government facilities.  The Company
does not  anticipate  an earnings  contribution  from  Avistar over the next few
years.

NRC Prefunding

Pursuant   to  NRC   rules  on   financial   assurance   requirements   for  the
decommissioning  of nuclear  power plant,  the Company has a program for funding
its share of  decommissioning  costs for PVNGS through a sinking fund  mechanism
(see "PVNGS  Decommissioning  Funding").  The NRC rules on  financial  assurance
became effective on November 23, 1998. The amended rules provide that a licensee
may use an external sinking fund as the exclusive  financial assurance mechanism
if the licensee recovers estimated decommissioning costs through cost of service
rates or a  "non-bypassable  charge".  Other mechanisms are prescribed,  such as
prepayment,  surety methods,  insurance and other guarantees, to the extent that
the requirements for exclusive reliance on the fund mechanism are not met.

 The  Restructuring  Act  allows  for  the  recoverability  of 50% up to 100% of
stranded  costs  including  decommissioning  costs (see "Stranded  Costs").  The
Restructuring  Act  specifically  identifies  nuclear  decommissioning  costs as
eligible for separate  recovery over a longer period of time than other stranded
costs if the PRC  determines a separate  recovery  mechanism to be in the public
interest. In addition, the Restructuring Act states that it is not requiring the
PRC to issue any order which would result in loss of  eligibility to exclusively
use external sinking fund methods for  decommissioning  obligations  pursuant to
Federal  regulations.  If the Company is unable to meet the  requirements of the
NRC rules permitting the use of an external sinking fund because it is unable to
recover all of its  estimated  decommissioning  costs  through a  non-bypassable
charge,  the Company may have to pre-fund or find a similarly  capital intensive
means to meet the NRC rules.  There can be no assurance  that such an event will
not negatively affect the funding of the Company's growth plans.

In addition,  as part of the  determination  and  quantification of the stranded
costs related to the  decommissioning,  the Company will have to estimate future
decommissioning  costs.  If the  Company's  estimate  proves to be less than the
actual  costs of  decommissioning,  any cost in  excess  of the  amount  allowed
through  stranded cost recovery may not be  recoverable.  Such excess costs,  if
any, will also be subject to the pre-funding requirements discussed above.

Competition

Under  current law,  the Company is not in direct  retail  competition  with any
other regulated electric and gas utility.  Nevertheless,  the Company is subject
to varying degrees of competition in certain  territories  adjacent to or within

                                       34
<PAGE>

areas it serves that are also currently  served by other utilities in its region
as well as cooperatives, municipalities, electric districts and similar types of
government organizations.

The Restructuring Act opens the state's electric power market to customer choice
for certain customers beginning in 2001 and the balance of customers in 2002. As
a result, the Company may face competition from companies with greater financial
and other  resources.  There can be no assurance  that the Company will not face
competition in the future that would adversely affect its results.

It is the  current  intention  to have  the  Company's  Deregulated  Competitive
Businesses  engage  primarily  in  energy-related  businesses  that  will not be
regulated by state or Federal agencies that currently  regulate public utilities
(other  than the FERC and NRC).  These  competitive  businesses,  including  the
generation business, will encounter competition and other factors not previously
experienced  by the  Company,  and may  have  different,  and  perhaps  greater,
investment  risks than those  involved in the  regulated  business  that will be
engaged  in by  the  Regulated  Businesses.  Specifically,  the  passage  of the
Restructuring Act and deregulation in the electric utility industry generally is
likely to have an impact on the price and margins for  electric  generation  and
thus, the return on the investment in electric generation assets. In response to
competition and the need to gain economies of scale,  electricity producers will
need to control costs to maintain margins, profitability and cash flow that will
be adequate to support  investments in new technology  and  infrastructure.  The
Company will have to compete directly with independent power producers,  many of
whom will be larger in scale,  thus creating a  competitive  advantage for those
producers  due to  scale  efficiencies.  The  Company's  current  business  plan
includes a 300% increase in sales achieved by doubling power  generation  assets
in its surrounding region of operations through construction or acquisition over
the next five to seven years.  Such growth will be dependent  upon the Company's
ability to generate  $400 to $600  million to fund the  deregulated  competitive
expansion.  There  can  be  no  assurance  that  these  Deregulated  Competitive
Businesses,  particularly  the  generation  business,  will be successful or, if
unsuccessful, that they will not have a direct or indirect adverse effect on the
Company.

Implementation of New Billing System

On November 30, 1998, the Company implemented a new customer billing system. Due
to a significant  number of problems  associated with the  implementation of the
new billing system, the Company was unable to generate appropriate bills for all
its  customers  through  the first  quarter  of 1999 and was  unable to  analyze
delinquent accounts until November 1999.

As a result of the delay of normal collection activities, the Company incurred a
significant  increase  in  delinquent  accounts,  many of  which  occurred  with
customers that no longer have active accounts with the Company. As a result, the
Company significantly increased its bad debt accrual throughout 1999.

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<PAGE>

The following is a summary of the allowance for doubtful accounts during for the
three months ended March 31, 2000 and year ended December 31, 1999:

                                                        March 31,   December 31,
                                                          2000        1999
                                                        ---------   -----------
                                                            (In thousands)
 Allowance for doubtful accounts, beginning
   of year...........................................   $  12,504   $     836
 Bad debt accrual....................................         734      11,496
 Less:  Write off (adjustments) of uncollectible
   accounts..........................................         734        (172)
                                                        ---------   ----------
 Allowance for doubtful accounts, end of period .....   $  12,504   $  12,504
                                                        =========   ==========


The Company is still  analyzing its delinquent  accounts  resulting from the new
customer  billing  system  implementation  problems  and  expects to write off a
significant  portion upon  completion  of its analysis.  Based upon  information
available at March 31, 2000,  the Company  believes the  allowance  for doubtful
accounts is  adequate  for  management's  estimate  of  potential  uncollectible
accounts.

Electric Rate Case

On  August  25,  1999,  the PRC  issued  an order  approving  settlement  of the
Company's electric rate case. The PRC ordered the Company to reduce its electric
rates by $34.0  million  retroactive  to July 30, 1999.  In addition,  the order
includes a rate freeze until retail electric competition is fully implemented in
New Mexico or until January 1, 2003. The settlement  will reduce annual revenues
by an estimated $37.0 million based on expected  customer growth and will reduce
electric  distribution  operating revenues in the year 2000 by approximately $20
million.

As part of the settlement,  the Company agreed that certain  language changes to
the retail tariff under which Kirtland Air Force Base ("KAFB")  currently  takes
service  under be set for a separate  hearing  before the PRC.  Hearings on this
issue  have not yet been  scheduled.  KAFB has not  renewed  its  power  service
contract  with the  Company  that  expired in  December  1999 but  continues  to
purchase retail service from the Company.

GAS RATE ORDERS

In April 2000, the New Mexico Supreme Court ("Supreme  Court") ruled in favor of
the  Company  in  overturning  a $6.9  million  rate  reduction  imposed  on the
Company's  natural gas utility by the state's former Public  Utility  Commission
("PUC") in 1997 for its 1995 gas rate case.  Although  the Supreme  Court upheld
certain  portions  of the gas rate  case  order by the PUC,  the  Supreme  Court
vacated  the  rate  order  as  "unreasonable   and  unlawful"   because  certain

                                       36
<PAGE>

disallowances  ordered by the PUC unreasonably hindered the Company's ability to
earn a fair rate of return.  The case has been  remanded to the PRC. The Company
has $19.4  million of reserves at March 31, 2000  related to  regulatory  assets
associated  with the rate case  order.  The Supreme  Court  order has  supported
recovery of many of the costs that the Company has  included in these  reserves.
As a result,  the Company has initiated  discussions  with the PRC Staff and the
New  Mexico  Attorney  General's  office  regarding  the ruling and is unable to
predict the PRC's position and the ultimate outcome of these discussions. Once a
settlement is reached, a final determination of the reversed rate issues will be
made.

In addition in March 2000,  the Supreme  Court  vacated the PUC's final order in
the  Company's  1997 gas rate case and  remanded it back to the PRC. The Supreme
Court  vacated the rate order  related to portions of the final order  requiring
the  Company to offer  residential  customers a choice of the access  fees.  The
Company is  attempting  to  negotiate  an interim  order with the PRC to set new
rates.  The Company does not believe the final  outcome in this case will have a
material  impact on the  consolidated  financial  results  and  position  of the
Company.

Power Outage

On March 18, 2000, a power outage,  caused by a brush fire which  affected three
main transmission  lines,  resulted in a loss of power for a significant portion
of the state of New  Mexico.  The fire was caused by  circumstances  outside the
control of the Company. The power outage caused rotating blackouts and brownouts
for  several  hours in most major  communities  in the state.  The damage to the
Company's transmission lines and the interruption to business caused by the fire
were not  material.  The Company has  received  approximately  1,500  claims for
property damage,  mainly for small appliances,  resulting from the power outage.
No  lawsuits  against  the Company  have been filed  related to this event.  The
Company is unable to estimate the potential loss, if any, related to this event,
but does not believe it will have a material impact on the financial  results or
financial  position of the Company.  The Company  generally  does not  reimburse
customers for damage if the Company is not at fault.

Effects of Certain Pending Events on Future Revenues

The Company's 100 MW power sale contract with San Diego Gas and Electric Company
("SDG&E")  will expire in April of 2001.  SDG&E has notified the Company that it
will not renew this  contract.  The  Company  currently  estimates  that the net
revenue  reduction  resulting  from the expiration of the SDG&E contract will be
approximately  $20 million  annually.  In addition,  there is currently  ongoing
litigation  between  the  Company  and SDG&E  regarding  prior  years'  contract
pricing.

On October 4,  1999,  Western  Area  Power  Administration  ("Western")  filed a
petition at the FERC  requesting the FERC, on an expedited  basis,  to order the
Company to provide network  transmission  service to Western under the Company's
Open Access  Transmission  Tariff on behalf of the United  States  Department of

                                       37
<PAGE>

Energy  ("DOE") as  contracting  agent for KAFB.  The  Company is  opposing  the
Western petition and intends to litigate this matter vigorously. The net revenue
reduction to the Company if the DOE  replaces the Company as the power  supplier
to KAFB is estimated to be approximately $7.0 million annually.

A further  discussion of these and other legal  proceedings can be found in PART
II, ITEM 1. - "LEGAL PROCEEDINGS" in this Form 10-Q.

COAL FUEL SUPPLY

The coal  requirements  for the SJGS are being  supplied by SJCC, a wholly-owned
subsidiary of BHP, from certain  Federal,  state and private coal leases under a
Coal Sales  Agreement,  pursuant  to which SJCC will supply  processed  coal for
operation  of the SJGS until  2017.  The  primary  sources  of coal for  current
operations are a mine adjacent to the SJGS and a mine located  approximately  25
miles  northeast  of the SJGS in the La Plata area of  northwestern  New Mexico.
Additional  coal  resources  will be  required.  The  Company  is  currently  in
discussions regarding alternatives.

In 1997, the Company was notified by SJCC of certain audit exceptions identified
by the Federal Minerals  Management  Service ("MMS") for the period 1986 through
1997.  These  exceptions  pertain  to the  valuation  of coal  for  purposes  of
calculating  the Federal  coal  royalty.  Primary  issues  include  whether coal
processing and  transportation  costs should be included in the base value of La
Plata coal for royalty  determination.  Administrative appeals of the MMS claims
are pending.

The Company was notified  during the fourth  quarter of 1998 that the MMS agreed
to a  mediation  of the  claims.  It is the  Company's  understanding  that  the
mediation has not yet occurred.  The Company is unable to predict the outcome of
this matter and the Company's exposures have not yet been assessed.

In 1996,  the Company was  notified by SJCC that the Navajo  Nation  proposed to
select  certain  properties  within the San Juan and La Plata Mines (the "mining
properties")  pursuant  to the  Navajo-Hopi  Land  Settlement  Act of 1974  (the
"Act"). The mining properties are operated by SJCC under leases from the BLM and
comprise a portion of the fuel supply for the SJGS. An administrative  appeal by
SJCC is  pending.  In the  appeal,  SJCC  argued  that  transfer  of the  mining
properties  to the Navajo  Nation may subject the mining  operations to taxation
and additional regulation by the Navajo Nation, both of which could increase the
price of coal  that  might  potentially  be passed  on to the SJGS  through  the
existing coal sales  agreement.  The Company is monitoring  the appeal and other
developments on this issue and will continue to assess potential  impacts to the
SJGS and the Company's operations. The Company is unable to predict the ultimate
outcome of this matter.

                                       38
<PAGE>


FUEL, WATER AND GAS NECESSARY FOR GENERATION OF ELECTRICITY

The Company's generation mix for 1999 was 67.6% coal, 31.0% nuclear and 1.4% gas
and oil. Due to locally available natural gas and oil supplies,  the utilization
of locally available coal deposits and the generally  abundant supply of nuclear
fuel, the Company  believes that adequate  sources of fuel are available for its
generating stations (see "Coal Fuel Supply" above).

Water for Four Corners and SJGS is obtained  from the San Juan River.  BHP holds
rights to San Juan River  water and has  committed  a portion of such  rights to
Four  Corners  through  the life of the  project.  The Company and Tucson have a
contract with the USBR for consumption of 16,200 acre feet of water per year for
the SJGS, which contract  expires in 2005. In addition,  the Company was granted
the  authority to consume 8,000 acre feet of water per year under a state permit
that is held by BHP.  The Company is of the  opinion  that  sufficient  water is
under  contract  for  the  SJGS  through  2005.  Currently,  the  Company  is in
discussions  with the Jicarilla  Apache Tribe for a twenty-seven  year contract,
beginning in 2006, for replacement of the current USBR contract for 16,200 AF of
water.  The Company cannot predict the outcome of these  discussions but expects
to obtain a replacement water supply for the USBR contract that expires in 2005.
Various environmental  approvals will likely be required for a replacement water
supply.  The  Company  is  actively  involved  in the San  Juan  River  Recovery
Implementation  Program  to  mitigate  any  concerns  with  the  taking  of  the
negotiated  water  supply  from a river that  contains  endangered  species  and
critical  habitat.  As a result,  the Company  believes that adequate sources of
water are available for its generating stations.

The Company  obtains its supply of natural gas primarily from sources within New
Mexico  pursuant to contracts with producers and marketers.  These contracts are
generally  sufficient to meet the Company's  peak-day demand. The Company serves
certain  cities  which  depend  on EPNG or  Transwestern  Pipeline  Company  for
transportation of gas supplies.  Because these cities are not directly connected
to the Company's transmission facilities,  gas transported by these companies is
the sole supply  source for those  cities.  The Company  believes  that adequate
sources of gas are available for its distribution systems.

NEW SOURCE REVIEW RULES

The United States  Environmental  Protection Agency ("EPA") has proposed changes
to its New Source  Review (NSR) rules that could result in many actions at power
plants that have  previously  been  considered  routine  repair and  maintenance
activities (and hence not subject to the application of NSR requirements) as now
being  subject to NSR. The EPA has been holding  stakeholder  meetings to try to
reach a resolution  on this issue that is  acceptable  to the utility  industry,
regulatory agencies,  and environmental groups. No agreement had been reached by
May 1, 2000.

                                       39
<PAGE>


In  November  1999,  the  Department  of Justice at the request of the EPA filed
complaints against eight companies alleging the companies over the past 25 years
had made modifications to their plants in violation of the NSR requirements, and
in some cases the New Source Performance  Standards (NSPS) regulations.  Whether
or not the EPA will  prevail  is unclear  at this  time.  The EPA has  reached a
settlement with one of the companies sued by the Justice Department. The Company
believes  that all of the routine  maintenance,  repair,  and  replacement  work
undertaken at its power plants was and  continues to be in  accordance  with the
requirements of NSR and NSPS.

The  nature  and cost of the  impacts  of EPA's  changed  interpretation  of the
application  of the NSR and  NSPS,  together  with  proposed  changes  to  these
regulations,  may be significant to the power production industry.  However, the
Company  cannot  quantify  these  impacts but does not  anticipate  any material
adverse impact on the Company's  financial condition or results of operations at
this time.

COMPLIANCE WITH ENVIRONMENTAL LAWS AND REGULATIONS

The normal course of operations of the Company  necessarily  involves activities
and substances that expose the Company to potential  liabilities  under laws and
regulations  protecting  the  environment.  Liabilities  under  these  laws  and
regulations  can be material and in some instances may be imposed without regard
to fault,  or may be imposed for past acts,  even though such past acts may have
been  lawful at the time  they  occurred.  Sources  of  potential  environmental
liabilities  include  (but  are  not  limited  to)  the  Federal   Comprehensive
Environmental  Response Compensation and Liability Act of 1980 and other similar
statutes.

The Company records its environmental  liabilities when site assessments  and/or
remedial actions are probable and a range of reasonably likely cleanup costs can
be  estimated.  The  Company  reviews  its  sites  and  measures  the  liability
quarterly,  by assessing a range of reasonably  likely costs for each identified
site using  currently  available  information,  including  existing  technology,
presently enacted laws and regulations,  experience gained at similar sites, and
the probable level of involvement and financial  condition of other  potentially
responsible  parties.  These  estimates  include costs for site  investigations,
remediation,  operations and  maintenance,  monitoring and site closure.  Unless
there is a probable amount, the Company records the lower end of this reasonably
likely range of costs (classified as other long-term liabilities at undiscounted
amounts).

The Company's  recorded  estimated minimum liability to remediate its identified
sites is $8.3 million.  The ultimate  cost to clean up the Company's  identified
sites  may vary  from  its  recorded  liability  due to  numerous  uncertainties
inherent  in  the  estimation  process,  such  as:  the  extent  and  nature  of
contamination;  the scarcity of reliable data for identified sites; and the time
periods over which site  remediation is expected to occur.  The Company believes

                                       40
<PAGE>

that,  due to these  uncertainties,  it is remotely  possible that cleanup costs
could exceed its recorded  liability by up to $30.3 million.  The upper limit of
this range of costs was  estimated  using  assumptions  least  favorable  to the
Company.

Labor Union Negotiations

The collective  bargaining  agreement  between the Company and the International
Brotherhood  of Electrical  Workers  Local Union 611 ("IBEW")  expired on May 1,
2000. The parties  continue to negotiate for successor  labor  agreements  which
cover the  approximately  654  bargaining  unit  employees in the  regulated and
competitive, deregulated operations. The current collective bargaining agreement
continues in full force and effect  until  successor  agreements  are reached or
until either party terminates the agreement.  The Company  continues to evaluate
options in the event the parties do not achieve successor  agreements.  The IBEW
has filed a charge with the National Labor Relations Board ("NLRB") alleging the
Company has  bargained in bad faith,  and by its actions has committed an unfair
labor practice.  The Company will respond to the Union's  allegations during the
normal course of the NLRB's  investigation  process.  While the Company believes
that its relations with its employees are  satisfactory,  a dispute  between the
Company and its employees that results in a strike could have a material adverse
effect on the Company.

Navajo Nation Tax Issues

Arizona Public Service  Company  ("APS"),  the operating agent for Four Corners,
has informed the Company that in March 1999, APS initiated  discussions with the
Navajo Nation regarding various tax issues in conjunction with the expiration of
a tax waiver,  in July 2001, which was granted by the Navajo Nation in 1985. The
tax waiver pertains to the possessory interest tax and the business activity tax
associated  with the Four Corners  operations  on the  reservation.  The Company
believes  that the  resolution  of these tax issues  will  require  an  extended
process and could potentially affect the cost of conducting  business activities
on the  reservation.  The Company is unable to predict the  ultimate  outcome of
discussions with Navajo Nation regarding these tax issues.

NEW AND PROPOSED ACCOUNTING STANDARDS

Decommissioning: The Staff of the Securities and Exchange Commission ("SEC") has
questioned certain of the current accounting  practices of the electric industry
regarding the recognition,  measurement and  classification  of  decommissioning
costs for  nuclear  generating  stations  in  financial  statements  of electric
utilities.  In February 2000, the Financial  Accounting Standards Board ("FASB")
issued an exposure draft regarding  Accounting for  Obligations  Associated with
the  Retirement of Long-Lived  Assets  ("Exposure  Draft").  The Exposure  Draft
requires the  recognition of a liability for an asset  retirement  obligation at
fair  value.  In  addition,  present  value  techniques  used to  calculate  the
liability must use a credit adjusted  risk-free rate.  Subsequent  remeasures of
the liability would be recognized using an allocation approach.  The Company has
not yet determined the impact of the Exposure Draft.


                                       41
<PAGE>

EITF Issue 99-14, Recognition of Impairment Losses on Firmly Committed Executory
Contracts:  The  Emerging  Issues Task Force  ("EITF") has added an issue to its
agenda to address  impairment of leased  assets.  A  significant  portion of the
Company's nuclear  generating  assets are held under operating leases.  Based on
the  alternative  accounting  methods  being  explored by the EITF,  the related
financial  impact of the future adoption of EITF Issue No. 99-14 should not have
a  material  adverse  effect on  results  of  operations.  However,  a  complete
evaluation  of the financial  impact from the future  adoption of EITF Issue No.
99-14 will be undeterminable until EITF deliberations are completed and stranded
cost recovery issues are resolved.

Accounting for Derivative Instruments and Hedging Activities, SFAS 133: SFAS 133
establishes  accounting and reporting  standards requiring that every derivative
instrument  be  recorded in the  balance  sheet as either an asset or  liability
measured at its fair value.  The  Statement  also  requires  that changes in the
derivatives'  fair value be  recognized  currently in earnings  unless  specific
hedge  accounting  criteria are met.  Special  accounting for qualifying  hedges
allows  derivative gains and losses to offset related results on the hedged item
in the income  statement,  and requires that a company must  formally  document,
designate,  and assess the  effectiveness  of  transactions  that receive  hedge
accounting.  The  Company is in the process of  reviewing  and  identifying  all
financial  instruments  currently existing in the Company in compliance with the
provisions  of SFAS 133.  It is likely  that the  adoption  of SFAS 133 will add
volatility  to the  Company's  operating  results  and/or  asset  and  liability
valuations  reflecting  the impact of  mark-to-market  accounting  for commodity
contracts.  In June 1999,  Financial  Accounting Standards Board ("FASB") issued
SFAS 137 to amend the effective  date for the  compliance of SFAS 133 to January
1, 2001.  In March 2000,  FASB issued an Exposure  Draft that  proposed  certain
amendments  to SFAS 133.  The proposed  amendments  would,  among other  things,
expand the normal sales and purchases  exception to contracts that implicitly or
explicitly  permit net settlement and contracts that have a market  mechanism to
facilitate  net  settlement.  The  expanded  exception  would  likely  exclude a
significant  portion  of the  Company's  contracts  that  previously  would have
required  valuation under SFAS 133. The Company has not determined the impact of
the Exposure Draft.

DISCLOSURE REGARDING FORWARD LOOKING STATEMENTS

The Private  Securities  Litigation  Reform Act of 1995 (the  "Act")  provides a
"safe harbor" for  forward-looking  statements to encourage companies to provide
prospective information about their companies without fear of litigation so long
as those  statements are identified as  forward-looking  and are  accompanied by
meaningful, cautionary statements identifying important factors that could cause
actual results to differ materially from those projected in the statement. Words
such as "estimates," "expects,"  "anticipates," "plans," "believes," "projects,"



                                       42
<PAGE>

and similar expressions identify forward-looking  statements.  Accordingly,  the
Company hereby identifies the following  important factors which could cause the
Company's  actual financial  results to differ  materially from any such results
which might be  projected,  forecasted,  estimated or budgeted by the Company in
forward-looking   statements:   (i)  adverse   actions  of  utility   regulatory
commissions;  (ii)  utility  industry  restructuring;  (iii)  failure to recover
stranded  costs and  transition  costs;  (iv) the  inability  of the  Company to
successfully  compete outside its traditional  regulated market; (v) the success
of the Company's growth strategies  particularly as it relates to PowerCo;  (vi)
regional economic conditions,  which could affect customer growth; (vii) adverse
impacts resulting from environmental regulations;  (viii) loss of favorable fuel
supply  contracts  or inability to  negotiate  new fuel supply  contracts;  (ix)
failure  to  obtain  water  rights  and   rights-of-way;   (x)  operational  and
environmental problems at generating stations;  (xi) the cost of debt and equity
capital;  (xii) weather  conditions;  and (xiii)  technical  developments in the
utility industry.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

The Company uses derivative financial instruments in limited instances to manage
risk as it relates to changes in natural  gas and  electric  prices and  adverse
market changes for investments held by the Company's various trusts. The Company
is exposed to credit losses in the event of  non-performance  or  non-payment by
counterparties.  The  Company  uses a credit  management  process  to assess and
monitor the financial conditions of counterparties.  The Company also uses, on a
limited basis, certain derivative instruments for bulk power electricity trading
purposes in order to take  advantage of  favorable  price  movements  and market
timing activities in the wholesale power markets.  Information about market risk
is set forth in Note 4 to the Notes to the Consolidated Financial Statements and
incorporated by reference. The following additional information is provided.

The Company  uses value at risk ("VAR") to quantify  the  potential  exposure to
market movement on its open contracts and excess generating  assets.  The VAR is
calculated  utilizing  the  variance/co-variance  methodology  over a three  day
period within a 99% confidence level.

The Company's VAR as of March 31, 2000 from its electric  trading  contracts and
gas purchase contracts was $4.6 million.

The VAR represents an estimate of the reasonably  possible net losses that would
be recognized on the portfolio of derivatives assuming hypothetical movements in
future market rates,  and is not  necessarily  indicative of actual results that
may  occur,  since  actual  future  gains and  losses  will  differ  from  those
estimated.  Actual  gains and  losses may differ  from  estimates  due to actual
fluctuations in market rates,  operating  exposures,  and the timing thereof, as
well as changes to the portfolio of derivatives during the year.

                                       43
<PAGE>
PART II-- OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

The following  represents a discussion of legal  proceedings that first became a
reportable  event in the current year or material  developments  for those legal
proceedings previously reported in the Company's 1999 Annual Report on Form 10-K
("Form 10-K").  This  discussion  should be read in  conjunction  with Item 3. -
Legal Proceedings in the Company's Form 10-K.

City of Gallup Complaint

As previously reported, in 1998 Gallup, Gallup Joint Utilities and the Pittsburg
& Midway Coal Mining Co.  ("Pitt-Midway")  filed a joint  complaint and petition
("Complaint")  with the NMPUC  (predecessor of the PRC). The Complaint sought an
interim  declaratory order stating,  among other things,  that Pitt-Midway is no
longer  an  obligated  customer  of the  Company,  Gallup is  entitled  to serve
Pitt-Midway  and the  Company  must wheel power  purchased  by Gallup from other
suppliers over the Company's  transmission  system. In September 1998, the NMPUC
issued an order without  conducting a hearing,  granting the requests  sought in
the  Complaint.  On October 13,  1999,  the Supreme  Court issued an opinion and
order annulling and vacating the NMPUC Order.

On May 2,  2000,  the PRC  issued  an  order  reactivating  the  case on  remand
concluding  that in should  consider  whether any  portion of the NMPUC's  final
order on remand should be readopted  consistent with the Supreme Court's opinion
which  vacated and annulled the NMPUC's  final order and remanded it back to the
PRC, and any other  issues and requests for relief  raised by the parties in the
proceedings on remand.  The order also assigned the case to the hearing examiner
for a  recommended  decision.  The hearing  examiner has  established a briefing
schedule to be concluded by June 16, 2000, to present legal and factual argument
concerning  the issue of whether  any portion of the PUC's final order on remand
should be readopted.

San Diego Gas and Electric Company ("SDG&E") Complaints

As previously  reported,  SDG&E has filed four  separate and similar  complaints
with the FERC,  alleging  that certain  charges under the Company's 100 MW power
sales agreement with SDG&E were unjust, unreasonable and unduly discriminatory.

On March 23, 2000, SDG&E filed a fifth complaint  raising  arguments  previously
made.  The Company has moved to intervene in opposition to this fifth  complaint
and intends to  vigorously  contest this  matter.  Recently the FERC staff filed
testimony, for purposes of the scheduled Phase II hearing,  supporting SDG&E but
has recently  acknowledged  that  certain  portions of its  testimony  contained
incorrect  interpretations of the applicable regulations.  The Company continues
to believe  that the  complaints  are without  merit and  intends to  vigorously
defend its position; however, there can be no assurance that the outcome of this
matter  will not  have a  material  impact  on the  results  of  operations  and
financial position of the Company.


                                       44
<PAGE>

Purported Navajo Environmental Regulation

As previously reported, in July 1995 the Navajo Nation enacted the Navajo Nation
Air Pollution  Prevention and Control Act, the Navajo Nation Safe Drinking Water
Act and the Navajo Nation Pesticide Act (collectively,  the "Acts"). Pursuant to
the Acts,  the Navajo Nation  Environmental  Protection  Agency is authorized to
promulgate  regulations  covering  air  quality,  drinking  water and  pesticide
activities,  including  those that occur at Four Corners.  In February 1998, the
EPA issued regulations  specifying  provisions of the Clean Air Act for which it
is  appropriate  to treat  Indian  tribes in the same manner as states.  The EPA
indicated  that it believes  that the Clean Air Act  generally  would  supersede
pre-existing  binding  agreements  that may limit the scope of tribal  authority
over  reservations.  In February  1999, the EPA issued  regulations  under which
Federal operating permits for stationary sources in Indian Country can be issued
pursuant  to Title V of the Clean Air Act.  The  regulations  rely on  authority
contained in an earlier  rule in which the EPA  outlined  treatment of tribes as
states under the Clean Air Act. The Company as a participant in the Four Corners
Power Plant ("Four  Corners") and as operating agent and joint owner of San Juan
Generating Station, and owners of other facilities located on other reservations
located in New Mexico,  has filed appeals to contest the EPA's  authority  under
the regulations.

On May 5, 2000,  the United States Court of Appeals for the District of Columbia
issued its opinion denying the Company's claims concerning the interpretation by
EPA of tribal authority under the Clean Air Act. However, the Court did not rule
on  whether  pre-existing  agreements  were  superceded  by the  Clean  Air  Act
Amendments of 1990 as the EPA had not yet  determined  whether the Navajo Nation
may  regulate  Four  Corners  under the Clean Air Act.  The Company is currently
evaluating  the  decision and will have until June 19, 2000 to consider a motion
for  rehearing  or  appeal.  The  Company  cannot  predict  the  outcome of this
proceeding  or  any  subsequent  determinations  by  the  EPA.  There  can be no
assurance that the outcome of this matter will not have a material impact on the
results of operations and financial position of the Company.

Texas-New Mexico Power Company ("TNMP") Complaint

TNMP filed a complaint  against the  Company at the  Federal  Energy  Regulatory
Commission  ("FERC")  on March 15,  2000.  TNMP  alleges  that the  Company  has
interpreted  its Open  Access  Transmission  Tariff  on file with the FERC in an
unjust,  unreasonable,  and unduly discriminatory manner in violation of section
205 of the Federal  Power Act. The complaint is grounded upon the right of first
refusal of an existing  transmission  service customer,  which right permits the
existing customer to extend  transmission  service at the end of a firm contract


                                       45
<PAGE>

for service  with a term of one year or more.  TNMP  claims  that the  Company's
interpretation  of the  rights of the  existing  customer  to extend  service is
unlawful. TNMP has requested FERC, as a matter of preliminary relief, to require
the Company to provide service to TNMP instead of to the customer that exercised
its  right of first  refusal,  which in this  case was the  Company's  wholesale
marketing  function,  and also to establish a hearing.  TNMP also has  requested
compensation  for its alleged lost  opportunity  that it claims is the result of
the alleged  violation,  alleging at least $1.6 million in damages.  The Company
intends to  vigorously  defend itself in this matter;  however,  there can be no
assurance that the outcome of this matter will not have a material impact on the
results of operations and financial position of the Company.




                                       46

<PAGE>

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

a.  Exhibits:


    10.74.1  First Amendment to the Third Restated and Amended Public Service
             Company of New Mexico Performance Stock Plan dated February 7, 2000

    10.80**  Supplemental Employee Retirement Agreement, dated March 14, 2000
             for Patrick T. Ortiz

    10.81**  Supplemental Employee Retirement Agreement, dated March 22, 2000
             for Jeffry E. Sterba

    15.0     Letter Re:  Unaudited Interim Financial Information

    27       Financial Data Schedule

    **  Designates each management  contract or compensatory plan or arrangement
        required to be identified  pursuant to paragraph 3 of Item 14(a) of Form
        10-Q.

                                       47
<PAGE>


b.  Reports on Form 8-K:

    Report  dated and filed  January 27,  2000,  reporting  the  Company's  1999
    results of operations.

    Report  dated and filed  January  27,  2000  announcing  the  Company's  new
    president.

    Report dated and filed February 17, 2000 announcing the Company's new senior
    vice president of power marketing.

    Report dated and filed February 17, 2000 reporting the Company's  investment
    in AMDAX.com.

    Report dated and filed March 7, 2000 announcing the Company's agreement with
    Sandia National Labs.

    Report  dated  and filed  March 7,  2000  announcing  the  formation  of the
    Company's proposed holding, Manzano Corporation.

    Report dated and filed March 27, 2000  announcing  the  Company's  quarterly
    dividend  and the  Company's  election  of its  president  to the  Board  of
    Directors.

    Report dated and filed April 18, 2000 filing Pro Forma Financial  Statements
    giving effect to the Company's proposed plan under the Restructuring Act.

    Report dated and filed May 1, 2000  reporting  the  Company's  first quarter
    results of operations.

    Report dated and filed May 1, 2000  reporting the NM Supreme Court  decision
    to overturn the Company's Gas Rate Order.

                                       48
<PAGE>


Signature

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                 PUBLIC SERVICE COMPANY OF NEW MEXICO
                                 -----------------------------------------
                                           (Registrant)


Date:  May 15, 2000                        /s/ John R. Loyack
                                 -----------------------------------------
                                                John R. Loyack
                                     Vice President, Corporate Controller
                                         and Chief Accounting Officer
                                 (Officer duly authorized to sign this report)




                                       49

                             FIRST AMENDMENT TO THE
                           THIRD RESTATED AND AMENDED

                      PUBLIC SERVICE COMPANY OF NEW MEXICO
                             PERFORMANCE STOCK PLAN

         THIS FIRST  AMENDMENT TO THE PUBLIC SERVICE COMPANY OF NEW MEXICO THIRD
RESTATED AND AMENDED  PERFORMANCE  STOCK PLAN (the  "Plan"),  made by the Public
Service  Company  of  New  Mexico,  a New  Mexico  corporation  ("PNM"  or  "the
Company"), is effective as indicated herein.

         WHEREAS,  the Company adopted the Performance Stock Plan effective July
1, 1993;

         WHEREAS,  the Company  adopted the First  Restated  and Amended  Public
Service Company of New Mexico Performance Stock Plan effective January 1, 1996;

         WHEREAS,  the Company adopted the First Amendment to the First Restated
and  Amended  Public  Service  Company  of New  Mexico  Performance  Stock  Plan
effective December 31, 1996;

         WHEREAS,  the Company  adopted the Second  Restated and Amended  Public
Service Company of New Mexico Performance Stock Plan effective March 10, 1998;

         WHEREAS,  the Company  adopted the Third  Restated  and Amended  Public
Service  Company of New Mexico  Performance  Stock Plan also effective March 10,
1998;

         WHEREAS,  the Company  reserved the right to amend the Plan pursuant to
Section 10.1;

         WHEREAS,  the Company  seeks to provide to the  Compensation  and Human
Resources Committee of the Board of Directors  ("Committee") greater flexibility
than  is  currently  available  in the  Plan to  grant  Awards  to  Participants
throughout the year;

         WHEREAS,  the  Company  has created an  affiliate  and has  transferred
certain Participants of this Plan to that affiliate;

         WHEREAS,  the Company has proposed a holding company  structure for the
Company and will  transfer  other  Participants  to the  holding  company or its
subsidiaries;

         WHEREAS,  the Company approved amending the Plan to continue to include
transferred  employees as  Participants  in this Plan with respect to Awards (as
defined in the Plan) granted prior to transfer so as not to adversely affect the
existing Awards granted to the transferred employees prior to transfer;

<PAGE>

         WHEREAS,  the  Company  has  proposed  a "Manzano  Corporation  Omnibus
Performance  Equity Plan" (the "New Plan") as a  counterpart  to this Plan (with
employees of the holding  company and  subsidiaries  eligible to  participate as
provided in the New Plan) upon implementation of a holding company structure for
the Company through a mandatory share exchange; and

         WHEREAS, the Company seeks to conform the definition of "Retirement" in
this  Plan to the  definition  in the New Plan to  avoid  any  inequity  between
Participants in the two Plans.

         NOW,  THEREFORE,  the Third Restated and Amended Performance Stock Plan
shall be and hereby is amended as follows:

         Item 1. The following  amendment  shall be effective as of December 31,
         1997:

                 Section 2.26,  "Retirement"  or "Retires"  shall be modified as
                 follows:

                 2.26  "Retirement,"  for  purposes  of this  Plan,  shall  mean
              termination of employment and attainment of:

                        (i)    age  forty-five  (45) and  twenty  (20)  years of
                               service;

                        (ii)   age  fifty  five  (55)  and  ten  (10)  years  of
                               service;

                        (iii)  the age at which the early  distribution  penalty
                               no longer  applies as specified  in  Codess.72(t)
                               and five (5) years of service; or

                        (iv)   any age and thirty (30) years of service.

         Item 2. The  following  amendment  shall be effective as of February 7,
         2000:

                 Section  7.3,  Performance  Based Awards With Grant Dates on or
              After January 1, 1998, shall be modified as follows:

                 7.3  Performance  Based  Awards  With  Grant  Dates on or After
              January 1, 1998.  Performance  Based Awards with Grant Dates on or
              after January 1, 1998 shall be  determined in the sole  discretion
              of the  Committee.  The  Committee  shall in its sole and absolute
              discretion  declare  from time to time  throughout  the year,  the
              level  of  Options  to  be  granted,  based  on  performance  data
              presented by the President. The President shall establish criteria
              for the performance  data to be used in  recommending  Performance
              Based Awards to the Committee.  The Committee  shall cause a Stock
              Option Agreement evidencing the Options Awarded to be delivered to
              a Participant receiving the Award in accordance with Section 2.29.

                                       2
<PAGE>

         Item 3. The  following  amendments  shall be  effective as of August 7,
         1999:

              A. Section 2.7, "Company," shall be modified as follows:

                 2.7  "Company"  shall  mean the Public  Service  Company of New
              Mexico  ("PNM"),  and, as the  context  requires  with  respect to
              participation,  any  affiliate  of PNM that is  authorized  by the
              Board of  Directors  to adopt the Plan and which has  adopted  the
              Plan.

              B.  Section 4.3,  Adjustments,  shall be modified by adding a last
              sentence, as follows:

                  The  formation  of an  affiliate  and transfer of employees to
                  such  affiliate  shall not trigger full vesting,  the right to
                  exercise the options, or the release of stock restrictions.

              C. Section 5.1, Effective Date, shall be modified as follows:

                           5.1 Effective  Date.  The Original Plan was effective
                  July 1, 1993. The First Amended and Restated Plan was approved
                  by the shareholders and became effective  January 1, 1996. The
                  First  Amendment to the First Amended and Restated Plan became
                  effective for all Performance Based Awards having a Grant Date
                  after December 31, 1996. The Second  Restatement  was approved
                  and became effective on March 10, 1998. The Third  Restatement
                  also became  effective on March 10, 1998. Item 1 of this First
                  Amendment to the Third Restatement is effective as of December
                  31, 1997.  Item 2 is  effective  as of February 7, 2000.  And,
                  Item 3 is effective as of August 7, 1999.

              D.  Section  8.3,  Vesting Due to Death,  Disability,  Retirement,
              Change in Control or Involuntary Termination, shall be modified by
              adding a new flush paragraph following paragraph (c), as follows:

                           Notwithstanding   the  above,   the   transfer  of  a
                  Participant to an affiliate of the Company shall not be deemed
                  a voluntary or involuntary  termination of employment and such
                  transfer   shall  not   accelerate  the  vesting  or  cause  a
                  forfeiture of the unvested granted options.

              E. Section  8.4,  Cancellation  of  Non-vested  Options,  shall be
              modified by adding a new last sentence, as follows:

                           Notwithstanding   the  above,   the   transfer  of  a
                  Participant to an affiliate of the Company shall not be deemed
                  a voluntary or involuntary  termination of employment and such
                  transfer   shall  not   accelerate  the  vesting  or  cause  a
                  forfeiture of the unvested granted options.

                                       3
<PAGE>

              F. Section 9.1, Timing of Exercise,  shall be modified by adding a
              new flush paragraph following paragraph (c), as follows:

                          Notwithstanding   the  above,   the   transfer   of  a
                  Participant to an affiliate of the Company shall not be deemed
                  a voluntary or involuntary  termination of employment and such
                  transfer   shall  not   accelerate  the  vesting  or  cause  a
                  forfeiture of the unvested granted options.

         Item 4. Except as amended herein,  the Company  readopts and redeclares
         each and every other provision of the Plan.

         IN WITNESS  WHEREOF,  Public Service  Company of New Mexico caused this
First  Amendment to the Third Restated and Amended Public Service Company of New
Mexico Performance Stock Plan to be executed by an authorized officer.

                                         PUBLIC SERVICE COMPANY OF NEW MEXICO


                                         By:  /s/ Benjamin F. Montoya
                                         ------------------------------------
                                              BENJAMIN F. MONTOYA
                                              Chairman, President and
                                              Chief Executive Officer




                                       4



                   SUPPLEMENTAL EMPLOYEE RETIREMENT AGREEMENT

                                       for

                                PATRICK T. ORTIZ

         THIS SUPPLEMENTAL  EMPLOYEE  RETIREMENT  AGREEMENT FOR PATRICK T. ORTIZ
(the  "Agreement")  is made and entered into this 14th day of March 14, 2000, by
and between Public Service Company of New Mexico ("PNM" or "the Company" or "the
Employer") and PATRICK T. ORTIZ ("Employee").

         WHEREAS,  PNM is the Plan Sponsor of the Public Service  Company of New
Mexico Employees' Retirement Plan (the "Retirement Plan");

         WHEREAS, Employee is a Participant in the Retirement Plan;

         WHEREAS,  eligibility for and entry into the Retirement Plan was frozen
effective January 1, 1998;

         WHEREAS,   Employee  stopped   accruing   Credited  Service  under  the
Retirement Plan as of his Credited Service Termination Date (January 1, 2000);

         WHEREAS,  PNM desires to continue to receive the benefit of  Employee's
knowledge,  experience,  reputation and services  through  Employee's  continued
employment  until at least January 1, 2010,  and is willing to offer  Employee a
retention incentive; and

         WHEREAS,  it is the intent of this Agreement to provide for the payment
of  supplemental  retirement  benefits to Employee,  such that Employee shall be
deemed to accrue the equivalent of Credited  Service  pursuant to the Retirement
Plan, to attain the  equivalent  of thirty (30) years of Credited  Service as of
January 1, 2010 under the terms and conditions set forth below.

         NOW, THEREFORE,  in consideration of the foregoing,  and other good and
valuable  consideration,   the  receipt  and  sufficiency  of  which  is  hereby
acknowledged by the parties hereto, the parties do hereby agree as follows:

         1.  Additional   Retirement  Benefits.   PNM  agrees  to  pay  Employee
supplemental  retirement  benefits equal to the  difference  between the monthly
benefits deemed payable to Employee under the Retirement Plan in accordance with
Section 3 of the  Agreement,  and the  benefit  that would have been  payable to
Employee under the Retirement Plan, calculated as though Employee:

                  (a) Is granted sufficient  Credited Service on January 1, 2000
so as to accrue the  equivalent of ten (10) years of Credited  Service as of the
Employee's Credited Service Termination Date; and

<PAGE>

                  (b)  Continued  earning  Credited  Service  beyond  Employee's
Credited  Service  Termination  Date at the rate of two (2)  years  of  Credited
Service for each year of continuous  employment for the years 2000 through 2009;
and

         For purposes of this Section 1,  additional  years of Credited  Service
shall be determined in the same manner as if they were being  credited under the
Retirement  Plan including,  but not limited to, the rules  regarding  crediting
partial years of service and leaves of absence.

         Notwithstanding  anything to the contrary  contained in this Section 1,
in the event that the Employee is  terminated  by the Company for Cause,  all of
the Credited  Service  awarded to Employee  under this Agreement  shall,  unless
otherwise determined by the Board, be forfeited. For purposes of this Agreement,
Cause shall be defined as:

                  (1) The  willful  and  continued  failure of the  Employee  to
         substantially  perform his duties with the Company,  or willful failure
         to report to work for more than thirty (30) consecutive days; or

                  (2) The willful  engaging by the Employee in conduct  which is
         demonstrably  and  materially  injurious to the Company,  monetarily or
         otherwise,  including acts of fraud,  misappropriation  or embezzlement
         for  personal  gain at the  expense  of the  Company,  conviction  of a
         felony, or conviction of a misdemeanor involving immoral acts.

         2. Calculation of Additional Retirement Benefits.  The benefit provided
for in Section 1 of this Agreement shall be calculated based upon the Retirement
Plan in effect on January 1, 2000,  as modified by Section 1 above.  The monthly
benefit  that would be payable to Employee  under the  Retirement  Plan shall be
calculated disregarding limitations imposed by the Internal Revenue Code of 1986
(the  "Code"),  Sections  401(a)(17)  and 415 and  similar  Code and  regulatory
limitations.

         3. Calculation of Retirement Plan Benefits, No Duplication of Benefits.
The benefits deemed payable under the Retirement Plan shall be calculated:

            (a)  Assuming  a deemed  commencement  date for the  payment of such
benefits  being the later of: (i) the earliest  date  Employee  could have begun
receiving  benefits  under  the  Retirement  Plan or (ii) the date the  Employee
commences receiving benefits under this Agreement;

            (b) Assuming a single life annuity form of payment;

            (c)  Based  upon the  Retirement  Plan in  effect  on the date  such
benefits are deemed to have  commenced and based on Employee's  actual  Credited
Service and Average  Earnings as provided for in the Retirement  Plan, using the
highest  salary for three  consecutive  years  prior to  January  1,  1998,  the
effective date that the Retirement Plan was frozen; and

                                       2
<PAGE>

            (d) For purposes of Section 1,  Employee  shall not accrue more than
thirty (30) years of Credited  Service  pursuant to the terms and  conditions of
this Agreement.

         4.  Supplemental  Retention  Provision.  In the event the  Employee  is
terminated  by the Company for any reason  other than Cause,  is  Constructively
Terminated,  or the Employee's  termination is a result of a "Change in Control"
as that term is  defined  in the Public  Service  Company  of New  Mexico  First
Restated and Amended  Executive  Retention  Plan  ("Executive  Retention  Plan")
effective December 7, 1998, and as may be subsequently amended from time to time
at the  discretion of PNM, as of the  "Termination  Date"  applicable  under the
Executive  Retention  Plan,  Employee  shall receive the following  supplemental
retirement benefits in lieu of the Supplemental  Retirement Benefits outlined in
Section 5.5.1 of the Executive Retention Plan:

             The cash  equivalent of the present  value of the  incremental
             benefit the Employee  would  receive  under this  Supplemental
             Employee  Retirement  Agreement as if his service and age were
             increased by the number of years equal to the multiplier  (2.5
             years)  used  to  determine  Severance  Pay in  the  Executive
             Retention Plan.

For purposes of this Section 4, and this Agreement, Constructively Terminated or
Constructive  Termination  shall be defined as a termination of employment  with
the Company as a consequence of any of the following events:

                  (1) A reduction in base salary;

                  (2) A reduction in title or a reassignment of duties which are
         inconsistent  with  the  status  or  responsibilities  of the  Employee
         immediately prior to such reassignment;

                  (3) A  relocation  of  Employee's  principal  office more than
         seventy (70) miles from Santa Fe, New Mexico; or

                  (4) A requirement  that Employee move his residence from Santa
         Fe, New Mexico.

         5.  Severance  Benefits.  In the event the  Employee is  terminated  or
Constructively Terminated by the Company for any reason other than Cause or as a
result of a Change in Control (as defined in paragraph 4, above), Employee shall
receive the following severance benefits in lieu of the Severance Pay provisions
contained in Section 5.4.1.  of the Public Service  Company of New Mexico Second
Restated and Amended Non-Union  Severance Pay Plan effective August 1, 1999, and
as may be subsequently amended from time to time at the discretion of PNM:

             One cash lump sum  payment  equal to twelve (12) months of the
             Participant's Base Salary,  with no additional cost of living,
             promotion,  merit or other  increases;  plus severance pay the
             equivalent  of Regular  Severance Pay in the amount of two (2)
             months of  Participant's  Base Salary,  and one (1) additional
             week of Base Salary for each Year of Service.  For purposes of
             this  Section  5, the Years of Service  taken into  account in
             calculating  the  Employee's  severance pay shall be deemed to
             include the years of Credited  Service awarded to the Employee
             pursuant to the terms of this  Agreement,  but  excluding  any
             supplemental  benefits granted to Employee pursuant to Section
             4, above.

                                     3
<PAGE>


         6.  Retiree Medical Benefits.

            (a) Eligibility  for Retiree  Medical  Benefits Prior to Age 55. For
the period  commencing  January 1, 2000,  and ending upon the date the  Employee
attains age 55, the Employee's  eligibility for retiree  medical  benefits under
the terms of the Retirement Plan and its Retiree Medical  Benefits Funding Plan,
shall be  determined  as though  Employee is age 45 and has 20 years of Credited
Service.

         Notwithstanding  anything to the contrary contained above, in the event
the  Employee  voluntarily  terminates,  or his  employment  with the Company is
terminated by the Company for Cause before  attaining age 55, the Employee shall
be ineligible to receive any retiree medical  benefits under either Section 6(a)
or 6(b),  except as  otherwise  may be  provided  by the  Retirement  Plan.  For
purposes of this  paragraph,  the Employee will not be considered as voluntarily
terminating employment in the event of a Constructive Termination.

            (b) Eligibility  for Retiree Medical  Benefits on or After Attaining
Age  55.  Upon  attaining  age  55,  the  retiree  medical  benefit  eligibility
provisions  outlined  in  Section  5(a) above are no longer  applicable.  If the
employee  terminates  employment after attaining age 55, the applicable  premium
amount will be determined by including the Credited  Service  granted under this
Agreement.  Notwithstanding the preceding sentence, in the event the Employee is
terminated by the Company for Cause after  attaining  age 55,  unless  otherwise
determined by the Board, all Credited Service granted under this Agreement shall
be disregarded for purposes of calculating the applicable premium amount.

         7. Form,  Timing and Amount of  Benefit.  Benefits  shall be payable to
Employee upon his retirement eligibility and election, following his termination
of  employment  with PNM,  pursuant  to any  annuity  form  available  under the
Retirement Plan with appropriate actuarial equivalence adjustments as defined in
the  Retirement  Plan,  for forms other than a single life annuity on Employee's
life.

         8.  Designation of Beneficiary.  The latest  designation of beneficiary
form  filed by  Employee  under  the  Retirement  Plan  shall be  deemed to be a
designation  of the person or fiduciary to receive any amount payable under this
Agreement upon Employee's  death. If no beneficiary  designation has been filed,
the  Employee's  spouse  shall be the  designated  beneficiary  or in the  event
Employee has no spouse,  the  Employee  shall be deemed to have  designated  his
estate as beneficiary.

                                     4
<PAGE>

         9. No  Assignment.  This  Agreement  shall inure only to the benefit of
Employee,  Employee's designated beneficiary, and Employee's estate or heirs and
may not be assigned, transferred, pledged or hypothecated in any way by Employee
or  Employee's  personal  representative,  heir,  distributee,  or other  person
claiming  under  Employee and shall not be subject to  execution,  attachment or
similar process.

         10. Source of Payments of Benefits.

            (a)  This  Agreement  is a  non-qualified,  unfunded  and  unsecured
deferred compensation arrangement. All benefits owing under this Agreement shall
be paid out of the general  corporate funds of the Employer which are subject to
the  claims  of  creditors,  or out of any trust  Employer  shall  establish  or
authorize;  provided that all assets paid into any such trust shall at all times
prior to actual payment to Employee or his  beneficiaries  remain subject to the
claims of the general creditors of Employer.  Neither  Employee,  his designated
beneficiaries,  his  estate  nor his heirs  shall (i) have any  right,  title or
interest  whatsoever  in, or claim to,  preferred or otherwise,  any  particular
assets of Employer or any trust that  Employer may establish or designate to aid
in  providing  the payment  described  in this  Agreement;  or (ii)  acquire any
interest greater than that of an unsecured creditor in any assets of Employer.

            (b)  Notwithstanding  the above, upon a Change in Control as defined
in the First Restated and Amended Executive Retention Plan effective December 7,
1998, incorporated herein by reference, and subject to any subsequent amendments
thereto,  the Company shall  sufficiently fund the Public Service Company of New
Mexico and Paragon  Resources,  Inc. Deferred  Compensation Trust Agreement (the
"Rabbi Trust") to provide in full for any benefits  accrued under this Agreement
as of the date of the occurrence of the Change in Control.

         11. Administrator. This Agreement shall be administered by the Board of
Directors  of PNM or any  individual  or  committee  appointed  by it,  or their
successors, with written notice to Employee.

         12. Amendment. This Agreement may be amended only by written consent of
both parties.

         13. Controlling Law. This Agreement shall be interpreted under the laws
of the State of New Mexico.

         14. Binding  Effect.  This Agreement shall be binding upon and inure to
the  benefit  of any  successor  of PNM and any such  successor  shall be deemed
substituted  for  PNM  under  the  terms  of  this  Agreement.  As  used in this
Agreement,  the term "successor" shall include any person, firm,  corporation or
other  business  entity  which,  at any time,  whether  by merger,  purchase  or
otherwise, acquires all or substantially all of the assets or business of PNM.

                                       5
<PAGE>

         15.  Reorganization.  Upon reorganization of the Company into a holding
company  structure   pursuant  to  the  New  Mexico  Electric  Utility  Industry
Restructuring  Act of 1999,  the holding  company shall succeed to the Company's
obligations under this Agreement.  Employee's  employment by the holding company
shall be considered as continuous employment for purposes of this Agreement.

         IN  WITNESS  WHEREOF,  the  parties  hereto,  personally  or  by  their
authorized representatives,  have executed this Supplemental Employee Retirement
Agreement as of the date first above written.

                                    PUBLIC SERVICE COMPANY OF NEW MEXICO



                                    By:        /s/ Benjamin F. Montoya
                                    ------------------------------------------
                                                BENJAMIN F. MONTOYA,
                                       Chairman and Chief Executive Officer


                                    By:        /s/ Patrick T. Ortiz
                                    ------------------------------------------
                                               PATRICK T. ORTIZ




                                       6



                   SUPPLEMENTAL EMPLOYEE RETIREMENT AGREEMENT

                                       for

                                JEFFRY E. STERBA

         THIS SUPPLEMENTAL  EMPLOYEE  RETIREMENT  AGREEMENT FOR JEFFRY E. STERBA
(the "Agreement") is made and entered into this 22nd day of March,  2000, by and
between  Public  Service  Company of New Mexico  ("PNM" or "the Company" or "the
Employer") and JEFFRY E. STERBA ("Employee").

         WHEREAS,  PNM is the Plan Sponsor of the Public Service  Company of New
Mexico Employees' Retirement Plan (the "Retirement Plan");

         WHEREAS, Employee is a Participant in the Retirement Plan;

         WHEREAS,  eligibility for and entry into the Retirement Plan was frozen
effective January 1, 1998;

         WHEREAS,   Employee  stopped   accruing   Credited  Service  under  the
Retirement Plan as of his Credited Service Termination Date (December 31, 1998);

         WHEREAS,  PNM desires to receive the benefit of  Employee's  knowledge,
experience,  reputation and services  through  Employee's  continued  employment
until at least  February 28, 2005,  and is willing to offer Employee a retention
incentive; and

         WHEREAS,  it is the intent of this Agreement to provide for the payment
of  supplemental  retirement  benefits to Employee,  such that Employee shall be
deemed to accrue the equivalent of Credited  Service  pursuant to the Retirement
Plan, to attain the  equivalent  of thirty (30) years of Credited  Service as of
February 28, 2005 under the terms and conditions set forth below.

         NOW, THEREFORE,  in consideration of the foregoing,  and other good and
valuable  consideration,   the  receipt  and  sufficiency  of  which  is  hereby
acknowledged by the parties hereto, the parties do hereby agree as follows:

         1.  Additional   Retirement  Benefits.   PNM  agrees  to  pay  Employee
supplemental  retirement  benefits equal to the  difference  between the monthly
benefits deemed payable to Employee under the Retirement Plan in accordance with
Section 3 of this  Agreement,  and the benefit  that would have been  payable to
Employee under the  Retirement  Plan,  calculated as though  Employee is granted
additional  Credited Service so as to accrue the equivalent of a total of thirty
(30) years of Credited Service as of February 28, 2005.


<PAGE>

         Notwithstanding  anything to the contrary  contained in this Section 1,
in the event that the Employee  voluntarily  terminates  or is terminated by the
Company for Cause prior to February 28, 2005,  the additional  Credited  Service
awarded to Employee under this Agreement shall,  unless otherwise  determined by
the Board, be forfeited. For purposes of this Agreement,  Cause shall be defined
as:

                  (1) The  willful  and  continued  failure of the  Employee  to
         substantially  perform his duties with the Company,  or willful failure
         to report to work for more than thirty (30) consecutive days; or

                  (2) The willful  engaging by the Employee in conduct  which is
         demonstrably  and  materially  injurious to the Company,  monetarily or
         otherwise,  including acts of fraud,  misappropriation  or embezzlement
         for  personal  gain at the  expense  of the  Company,  conviction  of a
         felony, or conviction of a misdemeanor involving immoral acts.

         2. Calculation of Additional Retirement Benefits.  The benefit provided
for in Section 1 of this Agreement shall be calculated based upon the Retirement
Plan in effect on February 28, 2000, as modified by Section 1 above. The monthly
benefit  that would be payable to Employee  under the  Retirement  Plan shall be
calculated disregarding limitations imposed by the Internal Revenue Code of 1986
(the  "Code"),  Sections  401(a)17  and  415 and  similar  Code  and  regulatory
limitations.

         3. Calculation of Retirement Plan Benefits, No Duplication of Benefits.
The benefits deemed payable under the Retirement Plan shall be calculated:

                  (a)  Assuming a deemed  commencement  date for the  payment of
such  benefits  being the later of: (i) the earliest  date  Employee  could have
begun receiving benefits under the Retirement Plan or (ii) the date the Employee
commences receiving benefits under this Agreement;

                  (b)  Assuming a single life annuity form of payment;

                  (c) Based upon the Retirement  Plan in effect on the date such
benefits are deemed to have  commenced and based on Employee's  actual  Credited
Service and Average  Earnings as provided for in the Retirement  Plan, using the
highest  salary for three  consecutive  years  prior to  January  1,  1998,  the
effective date that the Retirement Plan was frozen; and

                  (d) For purposes of Section 1, Employee  shall not accrue more
than thirty (30) years of Credited  Service pursuant to the terms and conditions
of this Agreement.

         4. Acceleration of Benefits. In the event Employee is terminated by the
Company for any reason other than Cause, is  Constructively  Terminated,  or the
Employee's  termination  is a result of a Change in  Control,  as defined in the
Public  Service  Company of New Mexico  First  Restated  and  Amended  Executive
Retention Plan  effective  December 7, 1998 and as may be  subsequently  amended
from time to time at the  discretion of PNM, prior to the completion of five (5)
years of service,  the  retirement  benefits  available  to Employee  under this
Agreement  shall be accelerated  and Employee shall receive the full  retirement
benefits provided herein as if his date of termination were February 28, 2005.

                                       2
<PAGE>

For  purposes  of this  Agreement,  Constructively  Terminated  or  Constructive
Termination  shall be defined as a termination of employment with the Company as
a consequence of any of the following events:

                  (1) A reduction in base salary;

                  (2) A reduction in title or a reassignment of duties which are
         inconsistent  with  the  status  or  responsibilities  of the  Employee
         immediately prior to such reassignment; or

                  (3) A  relocation  of  Employee's  principal  office more than
         seventy (70) miles from Employee's current work location.

         5.  Severance  Benefits.  In the event the  Employee is  terminated  or
Constructively Terminated by the Company for any reason other than Cause or as a
result of a Change in Control (as defined in paragraph 4, above), Employee shall
receive the following severance benefits in lieu of the Severance Pay provisions
contained in Section 5.4.1.  of the Public Service  Company of New Mexico Second
Restated and Amended Non-Union  Severance Pay Plan effective August 1, 1999, and
as may be subsequently amended from time to time at the discretion of PNM:

             One cash lump sum  payment  equal to twelve (12) months of the
             Participant's Base Salary,  with no additional cost of living,
             promotion,  merit or other  increases;  plus severance pay the
             equivalent  of Regular  Severance Pay in the amount of two (2)
             months of Participant's  Base Salary,  plus two (2) additional
             months of  Participant's  Base Salary,  and one (1) additional
             week of Base Salary for each Year of Service.  For purposes of
             this  Section  5, the years of Service  taken into  account in
             calculating  the  Employee's  severance pay shall be deemed to
             include the years of Credited  Service granted to the Employee
             under this Agreement.

         6. Eligibility for Retiree Medical Benefits.  In the event the Employee
is terminated by the Company for any reason other than Cause, is  Constructively
Terminated,  upon a Change in Control, or upon Retirement, the Employee shall be
eligible  to  receive  retiree  medical  benefits  pursuant  to the terms of the
Retirement Plan and its Retiree Medical Benefits Funding Plan as though Employee
had previously  terminated  employment after attaining his Early Retirement Date
as defined under the Retirement  Plan. If Employee  terminates  employment on or
before  February 28, 2005, the applicable  premium amount shall be determined as
though  Employee  is age 45 and has 20 years of  Credited  Service.  If Employee
terminates  employment  after February 28, 2005,  the applicable  premium amount
shall be  determined  by  including  the  Credited  Service  granted  under this
Agreement.


                                     3
<PAGE>

         7. Form,  Timing and Amount of  Benefit.  Benefits  shall be payable to
Employee upon his retirement eligibility and election, following his termination
of  employment  with PNM,  pursuant  to any  annuity  form  available  under the
Retirement Plan with appropriate actuarial equivalence adjustments as defined in
the  Retirement  Plan,  for forms other than a single life annuity on Employee's
life.

         8.  Designation of Beneficiary.  The latest  designation of beneficiary
form  filed by  Employee  under  the  Retirement  Plan  shall be  deemed to be a
designation  of the person or fiduciary to receive any amount payable under this
Agreement upon Employee's  death. If no beneficiary  designation has been filed,
the  Employee's  spouse  shall be the  designated  beneficiary  or in the  event
Employee has no spouse,  the  Employee  shall be deemed to have  designated  his
estate as beneficiary.

         9. No  Assignment.  This  Agreement  shall inure only to the benefit of
Employee,  Employee's designated beneficiary, and Employee's estate or heirs and
may not be assigned, transferred, pledged or hypothecated in any way by Employee
or  Employee's  personal  representative,  heir,  distributee,  or other  person
claiming  under  Employee and shall not be subject to  execution,  attachment or
similar process.

         10. Source of Payments of Benefits.

             (a) This  Agreement  is a  non-qualified,  unfunded  and  unsecured
deferred compensation arrangement. All benefits owing under this Agreement shall
be paid out of the general  corporate funds of the Employer which are subject to
the  claims  of  creditors,  or out of any trust  Employer  shall  establish  or
authorize;  provided that all assets paid into any such trust shall at all times
prior to actual payment to Employee or his  beneficiaries  remain subject to the
claims of the general creditors of Employer.  Neither  Employee,  his designated
beneficiaries,  his  estate  nor his heirs  shall (i) have any  right,  title or
interest  whatsoever  in, or claim to,  preferred or otherwise,  any  particular
assets of Employer or any trust that  Employer may establish or designate to aid
in  providing  the payment  described  in this  Agreement;  or (ii)  acquire any
interest greater than that of an unsecured creditor in any assets of Employer.

             (b)  Notwithstanding the above, upon a Change in Control as defined
in the First Restated and Amended Executive Retention Plan effective December 7,
1998, incorporated herein by reference, and subject to any subsequent amendments
thereto,  the Company shall  sufficiently fund the Public Service Company of New
Mexico and Paragon  Resources,  Inc. Deferred  Compensation Trust Agreement (the
"Rabbi Trust") to provide in full for any benefits  accrued under this Agreement
as of the date of the occurrence of the Change in Control.

         11. Administrator. This Agreement shall be administered by the Board of
Directors  of PNM or any  individual  or  committee  appointed  by it,  or their
successors, with written notice to Employee.

         12. Amendment. This Agreement may be amended only by written consent of
both parties.

                                       4
<PAGE>

         13. Controlling Law. This Agreement shall be interpreted under the laws
of the State of New Mexico.

         14. Binding  Effect.  This Agreement shall be binding upon and inure to
the  benefit  of any  successor  of PNM and any such  successor  shall be deemed
substituted  for  PNM  under  the  terms  of  this  Agreement.  As  used in this
Agreement,  the term "successor" shall include any person, firm,  corporation or
other  business  entity  which,  at any time,  whether  by merger,  purchase  or
otherwise, acquires all or substantially all of the assets or business of PNM.

         IN  WITNESS  WHEREOF,  the  parties  hereto,  personally  or  by  their
authorized representatives,  have executed this Supplemental Employee Retirement
Agreement as of the date first above written.

                                    PUBLIC SERVICE COMPANY OF NEW MEXICO


                                    By:        /s/ Benjamin F. Montoya
                                    ------------------------------------------
                                                  BENJAMIN F. MONTOYA,
                                          Chairman and Chief Executive Officer


                                              /s/ Jeffry E. Sterba
                                    ------------------------------------------
                                                  JEFFRY E. STERBA

                                       5



                               ARTHUR ANDERSEN LLP


May 15, 2000


Public Service Company of New Mexico:

We are aware that  Public  Service  Company of New Mexico and  subsidiaries  has
incorporated by reference in its Registration Statement No. 33-65418, 333-03289,
333-03303, 333-32170 and 333-53367 its Form 10-Q for the quarter ended March 31,
2000,  which  includes  our report  dated May 15, 2000  covering  the  unaudited
interim financial information contained therein. Pursuant to Regulation C of the
Securities Act of 1933, that report is not considered a part of the registration
statement prepared or certified by our firm or a report prepared or certified by
our firm within the meaning of Sections 7 and 11 of the Act.

Very truly yours,



/s/ Arthur Andersen LLP
- -----------------------
Arthur Andersen LLP


<TABLE> <S> <C>

<ARTICLE> UT
<LEGEND>
     This schedule  contains summary  financial  information  extracted from the
Company's  Consolidated  Statement of Earnings,  Consolidated Balance Sheets and
Consolidated  Statement of Cash Flows for the period ended March 31, 2000 and is
qualified in its entirety by reference to such financial statements.
</LEGEND>
<CIK>     0000081023
<NAME> Public Service Company of New Mexico
<MULTIPLIER> 1,000
<CURRENCY> US DOLLARS

<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          DEC-31-2000
<PERIOD-START>                             JAN-01-2000
<PERIOD-END>                               MAR-31-2000
<EXCHANGE-RATE>                                      1
<BOOK-VALUE>                                  PER-BOOK
<TOTAL-NET-UTILITY-PLANT>                    1,574,888
<OTHER-PROPERTY-AND-INVEST>                    481,977
<TOTAL-CURRENT-ASSETS>                         314,635
<TOTAL-DEFERRED-CHARGES>                       254,797
<OTHER-ASSETS>                                       0
<TOTAL-ASSETS>                               2,626,297
<COMMON>                                       197,678
<CAPITAL-SURPLUS-PAID-IN>                      442,703
<RETAINED-EARNINGS>                            241,836
<TOTAL-COMMON-STOCKHOLDERS-EQ>                 882,217
                                0
                                     12,800
<LONG-TERM-DEBT-NET>                           111,000
<SHORT-TERM-NOTES>                                   0
<LONG-TERM-NOTES-PAYABLE>                      842,777
<COMMERCIAL-PAPER-OBLIGATIONS>                       0
<LONG-TERM-DEBT-CURRENT-PORT>                        0
                            0
<CAPITAL-LEASE-OBLIGATIONS>                          0
<LEASES-CURRENT>                                     0
<OTHER-ITEMS-CAPITAL-AND-LIAB>                 777,503
<TOT-CAPITALIZATION-AND-LIAB>                2,626,297
<GROSS-OPERATING-REVENUE>                      321,291
<INCOME-TAX-EXPENSE>                            12,701
<OTHER-OPERATING-EXPENSES>                     282,517
<TOTAL-OPERATING-EXPENSES>                     290,344
<OPERATING-INCOME-LOSS>                         30,947
<OTHER-INCOME-NET>                               7,505
<INCOME-BEFORE-INTEREST-EXPEN>                  38,452
<TOTAL-INTEREST-EXPENSE>                        16,500
<NET-INCOME>                                    21,952
                        146
<EARNINGS-AVAILABLE-FOR-COMM>                   21,806
<COMMON-STOCK-DIVIDENDS>                         7,907
<TOTAL-INTEREST-ON-BONDS>                        1,659
<CASH-FLOW-OPERATIONS>                          35,578
<EPS-BASIC>                                       0.55
<EPS-DILUTED>                                     0.55


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