PUBLIC SERVICE CO OF NEW MEXICO
425, 2000-11-13
ELECTRIC & OTHER SERVICES COMBINED
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                          PNM TO PURCHASE THE ELECTRIC
                     UTILITY OPERATIONS OF WESTERN RESOURCES

            Transaction Creates Leading Multi-Regional Energy Company

Albuquerque,  New Mexico and Topeka,  Kansas,  November 9, 2000 - Public Service
Company of New Mexico (NYSE:PNM)  ("PNM") and Western Resources  (NYSE:WR) today
announced  that both  companies'  boards of directors have approved an agreement
under which PNM will acquire the Western Resources  electric utility  operations
in a tax-free, stock-for-stock transaction.

Under the terms of the  agreement,  PNM and  Western  Resources,  whose  utility
operations  consist of its KPL  division  and KGE  subsidiary,  will both become
subsidiaries of a new holding company to be named at a future date. Prior to the
consummation of this  combination,  Western Resources will reorganize all of its
non-utility assets,  including its 85 percent stake in Protection One and its 45
percent  investment in ONEOK,  into Westar  Industries which will be spun off to
its shareholders.

The new  holding  company  will  issue 55  million  of its  shares,  subject  to
adjustment, to Western Resources' shareholders and Westar Industries. Before any
adjustments,   the  new  company  will  have  approximately  95  million  shares
outstanding,  of which  approximately  42.1  percent will be owned by former PNM
shareholders  and  57.9  percent  will be  owned  by  former  Western  Resources
shareholders and Westar Industries.  Westar Industries will receive a portion of
such shares in repayment of a $234 million obligation  currently owed by Western
Resources to Westar Industries.

Based on PNM's  average  closing  price  over the last ten days of  $27.325  per
share,  the indicated  equity value of the transaction is  approximately  $1.503
billion,  including conversion of the Westar Industries obligation. In addition,
the new holding  company will assume  approximately  $2.939  billion of existing
Western Resources' debt, giving the transaction an aggregate enterprise value of
approximately  $4.442  billion.  The  new  holding  company  will  have a  total
enterprise  value of  approximately  $6.5 billion ($2.6 billion in equity;  $3.9
billion in debt and preferred stock). The transaction will be accounted for as a
purchase and is anticipated  to be  immediately  accretive to PNM's earnings per
share and cash flow.

The companies  expect the  transaction to be completed  within the next 12 to 15
months.  The new holding  company  will serve over one million  retail  electric
customers  and 400,000  retail gas  customers  in New Mexico and Kansas and will
have generating capacity of more than 7,000 megawatts. The transaction also will
make the new company a leading  energy  supplier  in the Western and  Midwestern
wholesale markets.

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<PAGE>

Western  Resources'  trading  presence in six  Midwestern  power pools  provides
opportunities  for PNM to  bring  its 15  years of  successful  power  marketing
experience  and niche  product  development  to new  customers.  PNM  marketers,
working together with the experienced power trading group at Western  Resources,
expect to realize an enhanced position in the wholesale power market.

Jeffry E. Sterba, chairman,  president and chief executive officer of PNM, said,
"This  strategic  transaction  will  give us the  scale  and  scope to raise our
profile  in  the  emerging  energy   marketplace  and  aggressively   seize  new
opportunities in power generation and the wholesale market.

"By joining  forces with Western  Resources,  we will surpass our stated goal of
doubling  our  generation  capacity and tripling our power sales more than three
years  ahead  of  schedule.   The  addition  of  Western  Resources'   low-cost,
high-capacity  generation  facilities  will  quadruple  our  current  production
capabilities,  giving us a competitive  edge in both power plant  operations and
wholesale   electric  sales.   The  addition  of  Western   Resources'   service
territories,  which encompass well-populated,  fast-growing areas with a balance
of residential,  commercial and industrial  customers,  diversifies our business
and geographic  base and enhances the  predictability  of our earnings,"  Sterba
continued.

"This transaction will also enable us to realize a number of important financial
improvements,  including a broader,  more  predictable cash flow, solid revenues
and earnings growth, improved access to capital, increased market capitalization
and public market float and cost efficiencies. A key priority for our management
team will be the continuation of our company's successful debt reduction effort.
Over the past seven years,  we have reduced  PNM's debt to capital ratio from 72
percent  to less  than  55  percent,  and we will  maintain  our  balance  sheet
integrity after the  transaction is completed.  We are committed to deleveraging
the combined company.

"We  believe the  combination  of these  strategic,  operational  and  financial
benefits  will  help  position  us to  become a  leading  multi-regional  energy
provider   while  creating   substantial   value  for   shareholders,   tangible
opportunities  and  progress  for  our  employees,  and  stable  rates  for  our
customers.  By drawing on the best  practices,  expertise  and talent that exist
within both of our  organizations,  we are also  confident  that the new company
will be able to deliver  excellent  customer  service  support  and  product and
service  innovation.  At the  local  level,  we intend to  continue  the  strong
traditions of both companies for supporting local communities through charitable
contributions and through the volunteerism of employees," Sterba concluded.

David C. Wittig,  chairman,  president  and chief  executive  officer of Western
Resources,  said,  "We  evaluated  potential  partners  across a broad  range of
criteria,  including financial flexibility,  proven management skills,  superior
operating and technological  capabilities,  excellent  customer  service,  and a
track record for fair dealing on regulatory  issues. We are confident that PNM's
experience, long-term growth strategy and unique geographic position will result
in benefits for shareholders and opportunities for our customers,  employees and
the communities we serve. The creation of a separately  traded Westar Industries
allows the potential of Western Resources'  unregulated  ownership in Protection
One,  Protection  One Europe,  ONEOK and other  investments  to be more directly
realized by shareholders."


                                       2
<PAGE>

The rationale for this  transaction is the  acceleration  of PNM's proven growth
strategy,  consistent  with its  targeted  10 percent  annual  average  earnings
growth.  PNM  expects  only  modest  cost  savings  and does not have a  present
intention  to  have  involuntary   workforce  reductions  as  a  result  of  the
transaction. The new holding company will seek to minimize any workforce effects
through reduced hiring,  attrition, and other appropriate measures. All existing
labor agreements will be honored.

In the transaction,  each PNM share will be exchanged on a one-for-one basis for
shares  in the  new  holding  company.  Each  Western  Resources  share  will be
exchanged for a fraction of a share of the new company. This exchange ratio will
be finalized at closing,  depending on the impact of certain  adjustments to the
transaction consideration.  Since Western Resources and Westar Industries remain
committed to reducing Western  Resources' net debt balance prior to consummation
of the  transaction,  they have  agreed  with PNM on a  mechanism  to adjust the
transaction  consideration based on additional equity contributions.  Under this
mechanism,  Western Resources could undertake  certain  activities not affecting
the  utility  operations  to reduce  the net debt  balance.  The  effect of such
activities  would be to increase the number of new holding  company shares to be
issued to all Western Resources  shareholders  (including Westar  Industries) in
the  transaction.  In  addition,  Westar  Industries  has the  option  of making
additional  equity infusions into Western  Resources that will be used to reduce
its net debt  balance  prior  to  closing.  Up to $407  million  of such  equity
infusions  may be used to purchase  additional  new holding  company  common and
convertible preferred stock.

At closing,  Sterba will become chairman,  president and chief executive officer
of the new holding company, and Wittig will become chairman, president and chief
executive  officer  of  Westar  Industries.  The Board of  Directors  of the new
company  will  consist of six  current PNM board  members  and three  additional
directors,  two of  whom  will be  selected  by PNM  from a pool  of  candidates
nominated  by Western  Resources,  and one of whom will be  nominated  by Westar
Industries.  The new  holding  company  will  be  headquartered  in New  Mexico.
Headquarters for the Kansas utilities will remain in Topeka, Kansas.

Shareholders  of the new holding  company will  receive  PNM's  dividend.  PNM's
current annual dividend is $.80 per share.

The successful  spin-off of Westar Industries from Western Resources is required
prior  to  the  consummation  of  the  transaction.   The  transaction  is  also
conditioned   upon,   among  other  things,   approvals  from  both   companies'
shareholders  and  customary  regulatory  approvals,  including  from the Kansas
Corporation Commission, the New Mexico Public Regulation Commission,  Securities
and Exchange  Commission,  the Nuclear  Regulatory  Commission,  and the Federal
Energy Regulatory  Commission.  The new holding company expects to register as a
holding  company with the  Securities and Exchange  Commission  under the Public
Utility Holding Company Act of 1935.


                                       3
<PAGE>

J.P.  Morgan  & Co.  Incorporated  acted as  financial  advisor,  and  Winthrop,
Stimson,  Putnam & Roberts  and Keleher & McLeod,  PA acted as legal  counsel to
PNM. Chase Securities Inc. and Salomon Smith Barney acted as financial advisors,
and  LeBoeuf,  Lamb,  Greene & MacRae,  LLP acted as legal  counsel  to  Western
Resources.

About PNM
More than 1.3  million  people in New  Mexico  rely on PNM for the  delivery  of
electric  power and natural gas  service to their  homes and  businesses.  PNM's
1,521megawatts  of generation  capacity  includes  power from coal,  nuclear and
natural  gas-fired  plants.  Selling  electricity  to  other  utilities  is  the
fastest-growing  part of the company's business.  In 1999, wholesale power sales
accounted for nearly a third of PNM's total operating revenues. Through Avistar,
PNM's wholly-owned subsidiary,  PNM is engaged in energy management and advanced
metering  services,   as  well  as  assisting  in  the  development  of  a  new,
Internet-based  energy  auction  system.  In 1999, PNM was featured in a leading
industry  publication  as  one  of  the  five  most  technologically  innovative
utilities in the nation. The company's  commitment to diversity also led Fortune
magazine  to rank  PNM in the top ten on its  list  of the  best  employers  for
minorities  in the U.S. For more  information,  visit the  company's  website at
www.pnm.com.

About Western Resources
Western  Resources is a consumer  services  company with  interests in monitored
services and energy.  The company's  assets include  security  company  holdings
through  ownership of Protection One and Protection One Europe,  which have more
than 1.6  million  security  customers.  Its  utilities,  KPL and  KGE,  provide
electric  service to  approximately  634,000  customers  in Kansas.  Through its
ownership in ONEOK, a Tulsa-based  natural gas company,  Western Resources has a
45 percent interest in one of the largest natural gas distribution  companies in
the nation, serving more than 1.4 million customers. For more information, visit
the company's website at www.wr.com.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995
This press release contains forward looking statements within the meaning of the
"safe  harbor"  provisions of the United States  Private  Securities  Litigation
Reform Act of 1995. Investors are cautioned that such forward-looking statements
with respect to revenues, earnings, performance, strategies, prospects and other
aspects of the  businesses of PNM and Western  Resources and with respect to the
benefits of the transaction are based on current  expectations  that are subject
to risk and  uncertainties.  Such  statements are based upon the current beliefs
and  expectations  of the management of PNM and Western  Resources.  A number of
factors could cause actual results or outcomes to differ  materially  from those
indicated by such forward looking statements. These factors include, but are not
limited  to,  risks  and   uncertainties   relating  to:  the  possibility  that
shareholders of PNM and/or Western  Resources will not approve the  transaction,
the risks that the businesses will not be integrated successfully, the risk that
the benefits of the  transaction may not be fully realized or may take longer to
realize than expected,  disruption from the transaction making it more difficult
to maintain  relationships  with  clients,  employees,  suppliers or other third
parties,   conditions  in  the  financial   markets  relevant  to  the  proposed
transaction,  the receipt of regulatory and other approvals of the  transaction,
that future circumstances could cause business decisions or accounting treatment
to be decided  differently  than now intended,  changes in laws or  regulations,
changing  governmental  policies and regulatory  actions with respect to allowed
rates of return on equity and equity ratio limits,  industry and rate structure,
stranded  cost  recovery,  operation of nuclear power  facilities,  acquisition,
disposal, depreciation and amortization of assets and facilities,  operation and
construction  of plant  facilities,  recovery of fuel and purchased power costs,
decommissioning  costs, present or prospective  wholesale and retail competition
(including  retail  wheeling and  transmission  costs),  political  and economic
risks,  changes  in and  compliance  with  environmental  and  safety  laws  and


                                       4
<PAGE>

policies,  weather  conditions  (including natural disasters such as tornadoes),
population  growth rates and  demographic  patterns,  competition for retail and
wholesale customers,  availability, pricing and transportation of fuel and other
energy commodities,  market demand for energy from plants or facilities, changes
in tax rates or policies or in rates of  inflation or in  accounting  standards,
unanticipated  delays or changes in costs for  capital  projects,  unanticipated
changes  in  operating  expenses  and  capital   expenditures,   capital  market
conditions,  competition for new energy development  opportunities and legal and
administrative  proceedings (whether civil, such as environmental,  or criminal)
and settlements, the outcome of Protection One accounting issues reviewed by the
SEC staff as disclosed in previous Western Resources SEC filings,  the impact of
Protection One's financial condition on Western Resources' consolidated results,
and other factors.  PNM and Western Resources  disclaim any obligation to update
any forward-looking  statements as a result of developments  occurring after the
date of this news release.  Readers are referred to PNM's and Western Resources'
most recent reports filed with the Securities and Exchange Commission.

Additional Information
In connection with the proposed transaction, PNM and Western Resources will file
a  joint  proxy   statement  /  prospectus  with  the  Securities  and  Exchange
Commission.  INVESTORS AND SECURITY  HOLDERS ARE ADVISED TO READ THE JOINT PROXY
STATEMENT  /  PROSPECTUS  WHEN IT BECOMES  AVAILABLE,  BECAUSE  IT WILL  CONTAIN
IMPORTANT INFORMATION.  Investors and security holders may obtain a free copy of
the joint proxy  statement / prospectus  (when  available)  and other  documents
filed  by PNM and  Western  Resources  with  the SEC at the  SEC's  web  site at
http://www.sec.gov.  Free copies of the joint proxy statement / prospectus, when
available,  and each  company's  other filings with the SEC may also be obtained
from the respective  companies.  Free copies of PNM's filings may be obtained by
directing a request to PNM,  Alvarado  Square,  Albuquerque,  New Mexico  87158.
Phone: (800) 545-4425. Free copies of Western Resources' filings may be obtained
by  directing  a request to Western  Resources,  P.O.  Box 889,  Topeka,  Kansas
66601-0889. Phone: (800) 527-2495.

Participants in Solicitation
PNM,  Western  Resources and certain of their  respective  directors,  executive
officers and other members of their  management and employees,  each of whom may
be considered participants in this transaction under applicable securities laws,
may be soliciting  proxies from their  respective  stockholders  in favor of the
transaction.  Information  concerning  PNM's  directors and  executive  officers
participating  in the  solicitation  is set forth in PNM's Annual Report on Form
10-K  filed  with the  Commission  on March 9, 2000 and  information  concerning
Western  Resources'  directors  and  executive  officers  participating  in  the
solicitation is set forth in Western Resources' Annual Report on Form 10-K filed
with the  Commission  on March 29,  2000 and  amended on April 3, 2000.  Certain




                                       5
<PAGE>

directors and executive officers of PNM and Western Resources may have direct or
indirect  interests in the  transaction due to securities  holdings,  vesting of
options,  and rights to severance  payments if their  employment  is  terminated
following  the  transaction.  In addition,  directors  and  officers,  after the
transaction,  will be indemnified by PNM and Western Resources, and benefit from
insurance  coverage  for  liabilities  that may  arise  from  their  service  as
directors  and officers of PNM or Western  Resources  prior to the  transaction.
Additional   information  regarding  PNM's  and  Western  Resources'  respective
participants  in  the  solicitation   will  be  contained  in  the  joint  proxy
statement/prospectus.

PNM Teleconference and Webcast Information:
There  will be a  teleconference  today  at  9:00  a.m.  (EST)  to  discuss  the
transaction.    It   can   be   monitored    via   the   World   Wide   Web   at
www.dealinfo.com/PNM-WR   or   www.pnm.com   or  by  dialing   (212)   896-6168.
International  callers may dial (212) 676-5069.  A rebroadcast will be available
beginning  11:00 AM today  through  December 4, 2000 by dialing  1-800-633-8284.
International  callers may dial (858) 812-6440.  The reservation  number for the
rebroadcast is 16865318. Real Network's Real Player or Microsoft Media Player is
required to access the webcast.  They can be  downloaded  from  www.real.com  or
www.microsoft.com/windows/mediaplayer.

Satellite Uplink for PNM B-roll:
Thursday, November 9, 2000                   Thursday, November 9, 2000
9:00 a.m. - 9:30 a.m. (EST)                  1:00 p.m. - 1:30 p.m. (EST)
Telstar 5 Transponder 16 C-band              Telstar 6 Transponder 9 C-band
Downlink Frequency 4020 Horizontal           Downlink Frequency 3880 Vertical

Contacts:
PNM Investors:                               Western Resources Investors:
Barbara Barsky                               Carl Ricketts
(505) 241-2662                               (785) 575-8427
[email protected]                              [email protected]

Debra Randall                                Media:
(505) 241-2649                               Kim Gronniger
[email protected]                              (785) 575-1927
                                             [email protected]
Media:
Bob Hagan
(505) 241-2621
[email protected]

Crystal McClernon
(505) 241-4831
[email protected]

                                       6

<PAGE>


                              What We're Announcing

PNM is acquiring Kansas-based Western Resources, Inc.
o    Western Resources serves  electricity to more than 600,000 customers to the
     eastern two-thirds of Kansas, including Topeka and Wichita.
o    PNM is acquiring this electric  utility  which  includes  more  than  6,000
     megawatts of generation.

About the Acquisition
o    PNM will become a larger  company  capable of growing  successfully  in the
     increasingly competitive energy marketplace.
o    Western  Resources  is larger  than PNM.  Acquiring  a larger  company is a
     unique  opportunity  which more  quickly  allows PNM to achieve  its growth
     objectives.
o    Both PNM and Western  Resources are  well-managed  utility  companies  with
     established records of good service and affordable rates.
o    The combined  company's  corporate  headquarters will be in New Mexico. The
     Kansas utility operations will remain headquartered in Topeka.
o    The   combination   will   immediately   produce   positive   earnings  for
     shareholders.
o    Jeff  Sterba  will  be the  Chairman,  President  and  CEO of the  combined
     company, which will be named at a later date.
o    Bill Real will head the merger transition team to integrate the two
     companies into one

The Benefits
o    Improves   PNM's   opportunity  to  remain  an   independent,   New  Mexico
     headquartered company
o    Provides a much broader and stronger growth platform for the future
o    Enables  the  company to  operate in  multiple  regions,  diversifying  the
     company's marketplace risk
o    Increases company scale with the potential to lower some fixed costs
o    Offers new opportunities for employees
o    Ensures customers of continued good service and management dedicated to the
     utility business

Next Steps
o    Shareholders of both companies must approve the acquisition
o    Various regulatory approvals need to be obtained from the New Mexico Public
     Regulation Commission,  the Kansas Corporation  Commission,  the Securities
     and Exchange Commission,  the Federal Energy Regulatory  Commission and the
     U.S. Nuclear Regulatory Commission.
o    This process is expected to take 12 to 15 months
o    While awaiting regulatory approval,  plans for combining the companies will
     be developed and be ready for implementation  after all approvals have been
     granted
o    PNM will move forward to implement  electric  customer choice in New Mexico
     pursuant to legislative and regulatory direction
o    Western  Resources  plans to file an  electric  rate case in  November  for
     Kansas regulatory review



                                       7
<PAGE>


                         PNM Interoffice Correspondence

TO:           All PNM Employees                November 9, 2000

FROM:         Jeff Sterba
              Chairman, President and CEO

RE:           PNM to Purchase Western Resources' Electric Utility Operations

I am delighted to tell you about an exciting step in PNM's future.  This morning
we have  announced  that PNM will  purchase the electric  utility  operations of
Western Resources, a Kansas-based energy company. The two business operations we
are purchasing  include KPL (formerly  Kansas Power and Light) and KGE (formerly
Kansas Gas and Electric), serving the eastern two-thirds of Kansas.

Our plan is for PNM and Western  Resources  to form a combined  company.  As one
company, we will have the scale and scope to compete and succeed in the evolving
energy  marketplace  with: o more than 1 million retail  electric  customers and
400,000 retail gas customers in New Mexico and Kansas, o generating  capacity of
more  than  7,000  megawatts,  and o a  combined  work  force  of  nearly  5,000
employees.

Our new  combined  company,  which will be named at a later date,  will have its
corporate  headquarters in New Mexico. The Kansas utility operations will remain
headquartered in Topeka.

This merger is about growth and opportunity.  When we first began developing our
proposal to purchase  Western  Resources,  we named the project "High  Voltage."
With this combination, we are creating a high-voltage future. I strongly believe
that,  together,  PNM and  Western  Resources  will be able to deliver  tangible
benefits to you, our employees,  as well as to our customers and  shareholders -
beyond what either company could provide by itself.

While we will seek sensible  cost savings,  we intend to minimize any effects on
the work force in either state  through  reduced  hiring,  attrition,  and other
appropriate  measures.  In  addition,  all  existing  labor  agreements  will be
honored.

The merger is subject to approval by the shareholders of both companies, as well
as several  regulatory  bodies. We expect to complete the merger within 12 to 15
months.  Upon  completion,  I will  become  chairman,  president  and CEO of the
combined company.

To hear more about our exciting new future, please call in to a recorded message
at 1-888-203-1112  (pass code 552883). To see a webcast of the message,  you can
click on this link:
http://www.vcall.com/NASApp/Vcall/EventPage?ID=53240

The phone message and the webcast will be available until 5 p.m. on Monday, Nov.
13.

For more  information  on PNM's  merger with Western  Resources,  visit the High
Voltage Intranet site by clicking on this link:

http://pnmnet.com/homepage/HighVoltage/Homepage.htm


                                       8
<PAGE>


November 9, 2000

Dear Western Resources Employees:

We hope that you are as excited as we are about the announcement that PNM, a New
Mexico-based  electric  and gas  utility,  and Western  Resources  have signed a
definitive  agreement for PNM to purchase Western Resources' utility operations.
This  is  great  news  for  employees  of PNM  and  Western  Resources,  for our
customers, our shareholders and our communities.

The new combined company will have the scale and scope to compete and succeed in
the evolving  energy  marketplace  with:

o    more than 1 million retail electric  customers in New Mexico and Kansas and
     400,000 retail gas customers.
o    a generating capacity of more than 7,000 megawatts, and
o    a combined work force of nearly 5,000 employees.

The new company,  which will be named at a later date, will be  headquartered in
New Mexico. The Kansas utility operations will remain headquartered in Topeka.

From PNM's  perspective,  this merger is about growth. We strongly believe that,
together, PNM and Western Resources will be able to deliver tangible benefits to
you, as well as to customers and shareholders - beyond what either company could
provide on a  stand-alone  basis.  While we will seek sensible cost savings from
the merger, we also intend to minimize any effects on work force through reduced
hiring, attrition, and other appropriate measures. All existing labor agreements
will be honored.

Western  Resources and PNM shareholders will need to approve the merger, as will
several  regulating  bodies.  The  entire  approval  process is  expected  to be
complete within 12 to 15 months. Upon completion,  Jeff Sterba will be chairman,
president  and CEO of the  combined  company.  David  Wittig  will be  chairman,
president and CEO of Westar  Industries,  a holding  company  comprising  ONEOK,
Protection One and other unregulated  investments,  which will be separated from
Western Resources at the close of the sale.

For Western Resources' employees,  special meetings will be conducted throughout
today at the Topeka Performing Arts Center and at the company's  headquarters to
provide you more  information and an opportunity to meet members of PNM's senior
management.  Bill Real, PNM Executive  Vice  President for Power  Production and
Energy Services, will be heading integration efforts as we move forward and will
be  available  later this  morning to share more  information  about PNM and its
plans for the future.


                                       9
<PAGE>



To hear more  about our  exciting  new  future,  please  dial in for a  recorded
message  from Jeff  Sterba.  The  number to call is  1-888-203-1112  (pass  code
552883). To see a webcast of the message, you can visit this link:
http://www.vcall.com/NASApp/Vcall/EventPage?ID=53240

The phone message and the webcast will be available until 5 p.m. on Monday, Nov.
13.

Sincerely,

/s/ Jeff E. Sterba                 /s/ David C. Wittig
-------------------------------    ---------------------------------------------
PNM Chairman, President and CEO    Western Resources Chairman, President and CEO




                                       10
<PAGE>


Frequently Asked Questions
on PNM-Western Resources Merger

Q:  What is PNM acquiring through the merger with Western Resources?
A:  PNM  will  purchase   Kansas-based   Western  Resources'   electric  utility
operations.  Those  operations  include  KGE  (formerly  known as Kansas Gas and
Electric) and KPL  (formerly  known as Kansas Power and Light) merged in 1992 to
form Western  Resources.  Western Resources has about 2,300 employees and serves
more than 600,000  electric  customers in eastern Kansas,  including  Topeka and
Wichita.


Q:  Why has PNM selected Western Resources for a merger?
A: Like most investor-owned  utilities,  PNM continuously  evaluates prospective
business  combinations or alliances that offer growth  opportunities.  In May of
this year,  Western  Resources  started  the  process of finding a buyer for its
electric utility operations.


Q:  How will PNM increase its size and scope as a result of the merger?
A: If  approved by  regulators  at the state and federal  levels,  PNM's  retail
electric  customers  would  expand  to more than 1  million  customers  from its
current  360,000.  PNM's  total  generation  would grow from its  current  1,505
megawatts  to more than 7,000 MW,  quadrupling  the  generating  capacity of the
company.  And,  Western  Resources  2,300 employees would join forces with PNM's
approximately  2,700  employees,  for a  combined  work  force of  nearly  5,000
employees.


Q:  How much generation will PNM add to its portfolio as a result of the merger?
Western  Resources  owns 5,458 MW of  generation.  The power stations are fueled
primarily  by coal (3,366 MW), but also contain a strong mix of nuclear (550 MW)
and gas/oil (1,541 MW) fueled plants,  as well.  These plants are  strategically
located in the Midwest to allow for  wholesale  power  trading to large  markets
stretching  from Canada to Louisiana.  With the merger,  the ultimate  reach for
PNM's power  trading  operations  would  extend east all the way to the Missouri
River.


Q:  Where will the company's corporate headquarters be located?
A: The new combined company's corporate headquarters will tbe in New Mexico. The
Kansas utility  operations  will continue to maintain a headquarters  in Topeka,
Kansas.


Q:  What will happen to the work force of both companies?
A: The  rationale  for this  merger  is the  growth  opportunities  that will be
created by the combination.  PNM does not anticipate significant cost savings or
work force reductions as a result of the  combination.  The company will seek to
minimize any work force effects  through reduced  hiring,  attrition,  and other
appropriate measures. All labor agreements will be honored.




                                       11
<PAGE>


We strongly  believe,  that together,  PNM and Western Resources will be able to
deliver  tangible  benefits  to you,  employees,  as well  as to  customers  and
shareholders  - beyond what either company could provide on a stand alone basis.
New Mexico and Kansas employees alike will have new opportunities as the company
grows.

Both companies will be able to take advantage of the best practices of the other
to offer real improvements in our service and business processes.  In the coming
years,  we expect that the New Mexico and Kansas  operations  will learn a great
deal from each other.


Q:  What unions represent Western Resources employees?
A:  About 1,400 Western Resources employees are represented by the International
Brotherhood of Electrical Workers.


Q:  Will the management structure change?
A: There will be some changes in the management structure. It's too early in the
process to identify any specific  changes.  A transition team, led by PNM's Bill
Real,  will be formed in the next two weeks and will begin  assessing what needs
to be done to make the merger  occur  within the next 12 to 15 months.  The team
will include  employees from both  companies.  Expect  regular  updates on their
work.


Q: Will PNM or Western  Resources  customers see rates change as a result of the
merger? A: Customers are not likely to see rates change. Our plan is to maintain
two separate rate structures and  jurisdictions.  The merger brings together two
companies with decades of experience in successfully serving the needs of energy
customers  and local  communities.  The  combined  company  will be committed to
offering   competitive  and  stable  rates  coupled  with  quality  service  and
reliability.


Q:  Will PNM continue to pursue the formation of a holding company?
A:  Yes, PNM's request for a holding  company has already been  submitted to the
New Mexico Public Regulation Commission.


Q: How long will it take for the merger to be approved?
A: We  anticipate  that it will take 12 to 15 months for all  approvals  of this
merger.  It must be approved by the  shareholders of both companies,  as well as
the Kansas Corporation Commission,  the New Mexico Public Regulation Commission,
the Federal Energy Regulatory Commission, the Nuclear Regulatory Commission, and
the Securities and Exchange Commission.




                                       12
<PAGE>



Customer Service Representative Speaking Points
on PNM-Western Resources Merger

o    The  proposed  merger is good news for New  Mexico,  because  PNM will be a
     larger and stronger company.  PNM will maintain its New Mexico headquarters
     and management.

o    PNM customers will see no changes to their bills or service.

o    It may take from 12 to 15 months to get all regulatory approvals necessary
     for the merger to be completed.

o    However,  after we create the new combined company, we believe that we will
     be able to deliver tangible benefits to our customers.

o    The combined  company will offer more  opportunities  for its employees and
     will be committed to continuing support of the communities it serves in New
     Mexico and Kansas.

o    PNM will  continue to offer  competitive,  stable rates for customers - PNM
     electric customers now pay the same rates they paid in 1985.

o    We  believe   customers   will  benefit  as  the  best  practices  of  both
     organizations are shared across the entire organization.

o    The  proposed  merger  will allow PNM to become a  multi-regional  utility,
     serving 1 million  customers,  nearly  three  times the size of PNM  today.
     Revenues will triple to $3 billion.


                                       13
<PAGE>


Customer Focused Q&A
on PNM-Western Resources Merger


Q:  How will the merger affect my bill?
A: The cost of the  merger  will be paid for by  shareholders.  There will be no
impact on electric or gas rates.  PNM's goal is to offer  competitive and stable
rates into the future.  PNM electric customers today are paying the same rate as
they paid in 1985.


Q:  How is the purchase going to be financed?
A: This is a stock for stock transaction.  PNM and Western Resources will become
subsidiaries of a new holding company to be named at a future date. Each Western
Resources  share will be converted  into a fraction of a share (to be determined
at closing) in the new holding  company;  each PNM share will be converted  into
one new holding company share.


Q:  Why is PNM buying a Kansas utility?
A: The electric  marketplace is changing to a competitive one. PNM has to expand
to ensure its  long-term  growth and  financial  stability.  Because  PNM is the
acquiring  company,  we will continue to be  headquartered  in New Mexico.  As a
larger company,  PNM will be able to offer more opportunities for New Mexicans -
in employment,  as suppliers and vendors,  and in support of their  communities.
This is a very positive development for New Mexico.


Q: PNM tried to  diversify  like this once before and it was a disaster.  Why is
this any better?
A: The two efforts are  completely  different.  This is an expansion of our core
business - utility  operations.  For a number of years,  the company's  business
focus has been on growing in its core business - energy  production and delivery
and energy related services. This acquisition is part of our business focus.


Q:  How much bigger will PNM become as a result of the merger?
A: If approved,  PNM's retail electric  customers would expand to over 1 million
customers  from its  current  360,000  retail  electric  customers.  PNM's total
generation  would  grow  from its  current  1,505  megawatts  to over  7,000 MW,
quadrupling the generating capacity of the company. And, Western Resources 2,300
employees  would join  forces with PNM's 2,700  employees,  for a combined  work
force of nearly 5,000 employees. The growth is substantial.


Q:  Will jobs be lost as a result of the merger?
A: The merger is not being pursued to cut costs, so layoffs aren't a major focus
of this merger.  The company  will seek cost savings  where those make sense and
will minimize the effect on employees through  reductions in hiring,  attrition,
and other appropriate measures.



                                       14
<PAGE>


Q:  How much will PNM pay for the Kansas utility?
A: The purchase  price is  approximately  $1.503  billion (based on PNM's 10-day
average closing price of $27.325) paid through an exchange of stock.


Q:  Who has to approve this deal?
A: We anticipate that it will take at least 12 to 15 months for all approvals of
this merger. It must be approved by the shareholders of both companies,  as well
as  the  Kansas  Corporation  Commission,   the  New  Mexico  Public  Regulation
Commission,  the Federal Energy Regulatory  Commission,  the Nuclear  Regulatory
Commission, and the Securities and Exchange Commission.


Q:  Does the Kansas utility own any nuclear power?
A: Yes,  Western  Resources owns 47 percent in Wolf Creek nuclear power station.
The  combination  of Wolf Creek and Palo Verde will increase  PNM's nuclear fuel
mix to 14 percent of all  generation.  Both Wolf Creek and Palo Verde are highly
rated, excellent performing nuclear power plants.


Q:  What kind of changes will customers see?
A: PNM will continue to serve New Mexicans  under the familiar PNM name. As part
of the  merger  process,  PNM  will be  examining  the  best  practices  of both
companies,  in an  effort  to  identify  ways to  improve  or  enhance  customer
services.



                                       15
<PAGE>


                  Creating Our High Voltage Future Presentation

1.   PNM Purchase
o    PNM will purchase  Western  Resources' KPL (formerly  known as Kansas Power
     and Light) and KGE (formerly known as Kansas Gas and Electric)
o    This combination makes sense
     -Creates value and benefits for both New Mexico and Kansas

2.   Multi-regional Utility

o    Combined  company  will have  7,000 MW of  generation
     -More than 1 million electric customers
     -$3 billion in annual revenues
o    Larger, energy-focused company provides opportunity to grow
o    Larger size makes company a stronger player in competitive arena

3.   Hometown Utilities

o    Local management, hometown service and local investment will continue
o    Employees and communities benefit
     -All existing labor agreements will be honored
o    Investors benefit

4.   Opportunities Generated

o    Diverse skills and talents from both companies
o    Best practices from both companies

5.   About Western Resources

                                              PNM              WR

Retail Customers....................        361,384          627,701
Retail Elec Sales (GWh).............          6,803           17,604
System Peak Load (MW)...............          1,291            4,372
Installed capacity (MW).............          1,521            5,457

o  WR has total assets of about $8 billion
o  About 2,300 employees (1,400 union  employees)
o  4,500  miles  transmission  (345kV-69kV)
o  25,000  miles distribution (34kV-4kV)
o  827 substations
o  462 communities in Kansas
   -11,300 square miles certified territory
   -33,000 square miles total including wholesale
o   62 municipals


                                       16
<PAGE>


6. Next Steps

o   Various regulatory approvals need to be obtained
o   Process is expected to take 12 to 15 months
o   Plans for combining companies will be developed and ready for implementation
    after  approvals  granted  o PNM will move  forward  to  implement  electric
    customer  choice  in New  Mexico  pursuant  to  legislative  and  regulatory
    direction
o   Western  Resources plans to file rate case in November for Kansas regulatory
    review

7.  Learn More

o   Answers to your questions can be found on the PNM Intranet
o   Submit your questions through PNM Intranet; look for your answer in the FAQ
    section




                                       17
<PAGE>


                         EMPLOYEE TELECONFERENCE SCRIPT
                                November 9, 2000

Good  morning,  this is Jeff Sterba,  chairman,  president  and chief  executive
officer of PNM. As you know,  this morning we announced  that PNM will  purchase
Western Resources' electric utility  operations.  We know that Western Resources
employees have been in suspense about their company's future for several months,
and we are delighted to have been selected as their new partner.

This is a very  exciting  event.  Our  strategic  combination  will give the new
company the scale and scope to succeed in the emerging  energy  marketplace.  We
expect to seize new opportunities in power generation and the wholesale electric
market while remaining committed to providing quality,  reliable services to our
retail customers in New Mexico and Kansas.  We strongly believe that,  together,
PNM and  Western  Resources  will be able to deliver  tangible  benefits  to our
employees, customers and shareholders, beyond what either of us could provide on
a stand-alone basis.

By joining forces,  we will serve more than 1 million retail electric  customers
and 400,000 retail gas customers across New Mexico and Kansas.  Customers across
both our  service  territories  can  still  count on  receiving  the same  safe,
reliable  electric and gas services  they have always  expected.  With more than
7,000  megawatts,  PNM will  surpass  our  stated  goal of  doubling  generation
capacity and tripling power sales more than three years ahead of schedule.

In fact, the addition of Western Resources' well-positioned, low-cost generation
facilities  will quadruple  PNM's current  production  capabilities,  giving the
combined company a competitive edge in both power plant operations and wholesale
electric sales.

By  combining  the  strengths of the power  marketing  groups of PNM and Western
Resources, we will become a multi-regional energy provider, increasing scope and
scale for both companies.

There are many great reasons to be confident  about the outcome of this exciting
combination,  but  the  most  important  one  is  you,  the  employees  of  both
organizations.

Employees of both companies have a long tradition of excellence, innovation, and
community involvement, achievements we can all be proud of.

We both possess an exceptional work ethic and a drive to grow and succeed in the
emerging energy marketplace.

I hope you will be as excited as I am about the  opportunities and benefits this
combination will create for you, as well as our customers,  shareholders and the
communities we serve.  Your continued growth and development are critical to our
future success,  and we now have an opportunity to work together to identify and
share best practices across both of our organizations.

By drawing on our  collective  skills and  expertise,  we can  deliver  superior
customer  service,  rate stability and product and service  innovation to all of
our customers.



                                       18
<PAGE>


Like Western  Resources,  PNM has  received  national  recognition  for our past
achievements.  PNM was ranked in the top ten on Fortune's list of best employers
for diversity in the U.S. in 1999 and 2000.  And, in 1999,  PNM was named one of
the five most technologically innovative utilities in the nation by Transmission
and Distribution magazine.  With your help, we look forward to building on these
accomplishments in the months and years ahead.

We also intend to continue the strong traditions of both companies in supporting
the  communities  where we live and work through  charitable  contributions  and
encouraging employee volunteerism.

Our combined  company's  headquarters will be in New Mexico.  The Kansas utility
business will remain  headquartered  in Topeka.  This merger is about growth and
securing our future. We do not anticipate significant cost savings or work force
reductions  as a result of our  combination.  Our goal is to  minimize  any work
force effects through reduced hiring, attrition, and other appropriate measures,
and all existing labor agreements will be honored.

I'm sure you all have many  questions  about the future  and how it will  affect
you,  your family and your job.  While all the details  have not yet been worked
out at  this  point,  we  will  make  every  effort  to  keep  you up to date on
developments   throughout  the  process.  We  are  committed  to  open,  two-way
communication.  Your  interests  are  our  interests,  and we  intend  to  share
information as quickly as it becomes available.

I am in New Mexico this morning  announcing  this news by telephone to investors
and media around the country.  I plan to briefly visit with PNM employees at our
headquarters  in  Albuquerque  at 9 am soon and this  afternoon  I'll  meet with
Western Resources senior managers while I'm in Kansas.

Most of PNM's  officers will stay in New Mexico today to brief  employees  here,
while Bill Real,  Executive Vice President of our power production and marketing
business,  will be in Kansas.  Bill, a former Kansan and gas services  employee,
will lead the  transition  team.  I will be back in New Mexico  tomorrow  and in
Kansas a couple  of times  before  the end of the  month.  I hope I will  have a
chance to meet with many of you over the next few weeks.

To get an introduction to each company, I suggest you check out the web pages of
both PNM and Western Resources.  PNM's is www.pnm.com,  and Western Resources is
www.wr.com

We hope to receive the necessary  regulatory  and  shareholder  approvals in the
next 12 to 15 months.  During that period, PNM and Western Resources  management
will work to ensure a smooth transition and integration.

We look forward to working with you to build our combined company into a leading
multi-regional energy supplier in the Western and Midwestern United States.

I think it goes without saying that our combination with Western  Resources is a
win for all of us.  We are  extremely  pleased  to  welcome  Western  Resources'
talented people into the PNM family. We are excited about growing together as we
continue to pursue world-class operational and service excellence.



                                       19
<PAGE>

Public Service Company of New Mexico

Fact Sheet

Overview
Public Service  Company of New Mexico (NYSE:  PNM),  the largest  investor-owned
utility in New Mexico,  operates a combined  electric  and gas  utility  serving
approximately  1.3  million  people  across  the state  and  sells  power on the
wholesale  market.  In operation  since 1917, PNM is the eighth largest  private
employer in New Mexico - and provides electricity to more than 360,000 customers
and natural gas to more than 425,000  customers.  Its  wholly-owned  subsidiary,
Avistar,  operates an advanced meter servicing business in California and Nevada
and  provides  energy  and  water   management   solutions  for  government  and
institutional  clients  in the  southwestern  United  States.  Avistar  is  also
assisting  e-commerce  provider AMDAX.com in launching an Internet-based  energy
auction system.

Generating Power and Sources
Electric
o    PNM  owns  all or part  of  five  electric  generation  plants  for a total
     capacity of 1,521 MW. In 1999, PNM had a net peak load of 1,291 MW
o    PNM's  electric  generation by fuel class in 1999 was 67 percent coal, 31
     percent nuclear and two percent gas and oil
o    PNM owns about 47 percent of the San Juan Generating  Station, a coal-fired
     plant near Farmington,  NM; 13 percent of the coal-fired Four Corners Power
     Plant near  Farmington;  10 percent  of the Palo Verde  Nuclear  Generating
     Station near Phoenix;  and 100 percent of two natural gas-fired plants: the
     154-MW Reeves Generating Station,  in Albuquerque,  and the 20-MW Las Vegas
     Station, in Las Vegas, NM
o    To meet the  growing  energy  needs of the  middle  Rio  Grande  area,  PNM
     purchases  132 MW from  Delta  Person,  a gas  turbine  generating  unit in
     Albuquerque that went on-line in 2000.
o    PNM owns and  maintains  more than  2,000  miles of  high-voltage  electric
     transmission lines and 11,000 miles of distribution lines

Gas
o    PNM owns and maintains more than 1,300 miles of gas transmission  pipelines
     and 8,000 miles of gas distribution pipelines
o    PNM's Star Lake Compression Station west of Cuba, NM, provides the pressure
     to transport gas throughout the state
o    Electric and gas control centers are located in Albuquerque

PNM and the Environment
PNM's new emission control system at San Juan Generating  Station reduces sulfur
dioxide  emissions and wastewater while using 30 MW less energy than the process
the company used previously. In April 2000, PNM donated 188 acres of canyon land
on Santa  Fe's east side to The  Nature  Conservancy  of New Mexico - a donation
that will preserve an important part of the city's  watershed for generations to
come.  The land,  owned by PNM for more than 80 years,  is estimated to be worth
$4.3 million.  PNM produces an Environmental  Annual Report every year, which is
posted on the company website at www.pnm.com.


                                       20
<PAGE>


PNM's Commitment to New Mexico
PNM invests more than $100 million  every year on  improvements  to its electric
and gas systems. On an annual basis, the company purchases more than $35 million
of New Mexico gas and $110 million of New Mexico coal.  It also spends more than
$200  million  for other New  Mexico  goods and  services.  According  to a 1997
University  of New Mexico study,  PNM's  economic  impact on New Mexico  creates
9,988 jobs (including  2,751 PNM jobs) and personal income of $363 million.  The
company  donates or  contributes  more than $1.5  million a year to  non-profit,
business and  community  organizations,  and its employees  volunteer  more than
50,000 hours each year in their communities.

Financial Highlights

2000 to-date
o    On October 18, PNM reported  third  quarter  earnings of 97 cents per share
     and net  earnings  of $86.9  million on total  operating  revenues of $1.15
     billion
o    PNM wholesale  power revenues  totaled $279.5 million in the third quarter,
     an increase of nearly 86 percent over the same period last year
o    PNM is buying back $35 million of its common  stock  through the end of the
     first quarter of 2001

1999 year-end
o    PNM earned $83.2 million,  or $2.01 per share, on total operating  revenues
     of $1.2  billion.  This  represented  an increase  of two percent  over the
     previous year
o    The stock  price  per share in 1999  included  a high of  $21.50,  a low of
     $14.84 and a close at year-end of $16.25
o    Wholesale  power sales  totaled 17.9 million MWH,  accounting  for nearly a
     third of PNM's total operating revenues
o    PNM bought back about 2 million shares of common stock

Over the last  decade,  PNM  retired  or  refinanced  more  than $1  billion  in
long-term debt.

PNM Executive Team
o    Jeffry E. Sterba, Chairman, President and Chief Executive Officer
o    William  J. Real,  Executive  Vice  President,  Energy  Services  and Power
     Production
o    Roger G. Flynn, Executive Vice President, Gas and Electric Services
o    Max H. Maerki, Senior Vice President and Chief Financial Officer

PNM Corporation

------------------------------------ ----------------------------------------
           Corporate Offices                   Investor Relations
             414 Silver SW             Barbara Barsky, Senior Vice President,
            Alvarado Square             Planning and Investor Services
         Albuquerque, NM 87103          Tel: (505) 241-2662; [email protected]
         Phone: (505) 241-2700                    Media Relations
              www.pnm.com                       Tel: (505) 241-4831
------------------------------------ ----------------------------------------


                                       21
<PAGE>


                                            Public Service Company of New Mexico
                                                         Alvarado Square MS 2840
                                                           Albuquerque, NM 87158
                                                       Telephone: (505) 241-2612
                                                             Fax: (505) 241-2368
<TABLE>
<CAPTION>
Jeff Sterba
Chairman, President & CEO

<S>                                                          <C>
Jeff Sterba is PNM's Chairman, President and Chief           Business Career
                                                             ---------------
Executive Officer. His career at PNM spans more than 21
years. During that time, he served as executive vice         o   President and CEO of PNM
president and chief operating officer, as a senior vice      o   Executive Vice President of USEC, Inc.
president, and in positions in the corporate development,    o   Executive Vice President and Chief Operating
bulk power and retail electric and water services area. He       Officer of PNM
originally joined PNM as an intern in 1977.                  o   Senior Vice President, Bulk Power Services at
                                                                 PNM
In late 1998, Jeff left PNM, taking a position as            o   Senior Vice President, Asset Restructuring at
Executive Vice President at United States Enrichment             PNM
Corporation. He returned to PNM as the company's president   o   Senior Vice President, Retail Electric & Water
in March 2000. In June of 2000 he was named CEO. Sterba          Services at PNM
became chairman in October 2000.                             o   Vice President, Revenue Management at PNM

During his tenure at PNM, Jeff has been a leader in          Community Activities
                                                             --------------------
Albuquerque's business community. He was chairman of the
Greater Albuquerque Chamber of Commerce and the Middle Rio   o   Greater Albuquerque Chamber of Commerce Past
Grande Business Education Compact. He served on the boards       Chairman, Board of Directors; Vice-Chair: Treasurer
of Quality New Mexico and First Security Bank of New         o   Governor's Business Advisory Council
Mexico and was a strong supporter of current efforts to      o   Middle Rio Grande Business Education Compact,
revitalize Albuquerque's downtown area. He currently             Chair-Elect
serves on the Wells Fargo Board, the EEI Board, the UNM      o   Quality New Mexico, Board Member
Foundation Board, and the Nature Conservancy's               o   New Mexico Repertory Theatre, Board President
International Leadership Counsel.                            o   United Way of Greater Albuquerque, Campaign
                                                                 Vice-Chair
Education                                                    o   American Saddle Horse Association of New
---------                                                        Mexico, Board President

o    Washington University, St. Louis, B.A., Economics
     Summa Cum Laude, Omicron Delta Kappa, Mortar Board,     Professional Affiliations
     Van Ornum Badge, Olin Price Rhodes Scholar Finalist,    -------------------------
     Founders' Scholarship                                   o   First Security Bank of New Mexico, Board
o    University of Chicago, accepted as a Ph. D.                 Advisor
     candidate                                               o   Wells Fargo of New Mexico, Community Board
o    Post-graduate work at Washington University in          o   Edison Electric Institute, Board
     economics and at the University of New Mexico in        o   UNM Foundation, Board
     business                                                o   Nature  Conservancy,  International  Leadership
                                                                 Counsel
</TABLE>

PNM is a combined  electric and gas utility  serving  approximately  1.3 million
people in New Mexico.  The company  also sells  power on the  wholesale  market.
Avistar,  PNM's  wholly-owned  subsidiary,  manages the City of Santa Fe's water
system, and offers energy and water management services for other municipalities
and for  government and  institutional  clients.  The company's  stock is traded
primarily on the NYSE under the symbol PNM.





                                       22
<PAGE>



                                            Public Service Company of New Mexico
                                                         Alvarado Square MS 2840
                                                           Albuquerque, NM 87158
                                                       Telephone: (505) 241-2612
                                                             Fax: (505) 241-2368

<TABLE>
<CAPTION>
Bill Real
Executive Vice President of Power Production and
Energy Services

<S>                                                          <C>
Bill Real serves as executive vice president of Power        o  Regional Vice President,
GCNM  Production and Energy  Services for PNM. He is         o  District Vice President,GCNM
responsible for  PNM's  deregulated  generation              o  Operations  Manager,  GCNM
and  energy  services, including Palo Verde Nuclear          o Senior Staff Engineer, Southern Union Gas
Generating Station and  wholesale electric marketing.

                                                             Community Activities
                                                             --------------------

Real previously headed up PNM's Gas Services business
unit. He has 28 years of technical and professional          o  PNM Foundation, Board of Directors
management experience.                                       o  United Way of Central New Mexico, Board of
                                                                Directors
Real is a native of Kansas, having lived both in Wichita     o  Albuquerque Business Education Compact, Board
and Topeka.                                                     of Directors
                                                             o  Albuquerque Armed Forces, advisory committee
Education                                                    o  Leadership Albuquerque, association alumni
---------

University of Kansas, BS in civil engineering                Professional Affiliations
                                                             -------------------------

Business Career                                              o  National Society of Professional Engineers
---------------
                                                             o  Texas Professional Engineers Board
o   Executive Vice President of Power Production &           o  Kansas State Board of Technical Professionals
    Energy Services, PNM                                     o  Edison Electric Institute
o   Senior Vice President of Gas Services, PNM               o  American Gas Association
o   Senior Vice President of Utility Operations, PNM         o  Pacific Coast Gas Association
o   Senior Vice President of Customer Services &
    Operations, PNM                                          Registration
                                                             ------------
o   Executive Vice President of Gas Operations &
    Chief Operations Officer, Gas Company of                 o  Arizona State Board of Technical Registration
    New Mexico (GCNM)                                        o  NM Board of Registration for Professional
o   Vice President Operations & Engineering, GCNM               Engineers & Surveyors

</TABLE>

PNM is a combined  electric and gas utility  serving  approximately  1.3 million
people in New Mexico.  The company  also sells  power on the  wholesale  market.
Avistar,  PNM's  wholly-owned  subsidiary,  manages the City of Santa Fe's water
system, and offers energy and water management services for other municipalities
and for  government and  institutional  clients.  The company's  stock is traded
primarily on the NYSE under the symbol PNM.





                                       23
<PAGE>



TELECONFERENCE SCRIPT:

Thursday, November 9, 2000:

Barbara  Barsky:  Good  morning.  Thank you for joining us this  morning to talk
about PNM's purchase of the electric  utility  operations of Western  Resources.
Today's  conference call can also be heard live on the Internet by accessing the
link on our web site at  www.pnm.com.  I am Barbara Barsky,  Investor  Relations
Officer for PNM. Joining me today are:

o   Jeff Sterba, Chairman, President and CEO
o   Max Maerki, CFO
o   Pat Ortiz, General Counsel
o   Bill Real, Executive VP, Energy Services and Power Production
o   Ed Padilla, Senior VP, Bulk Power
o   John Loyack, Controller

This morning we issued a press release  announcing this  agreement.  If you have
not received this release,  please call  505-241-2868 and we will fax you a copy
immediately. A copy can also be found on our web site at www.pnm.com.


Additional Information
In connection with the proposed transaction, PNM and Western Resources will file
a  joint  proxy   statement  /  prospectus  with  the  Securities  and  Exchange
Commission.  INVESTORS AND SECURITY  HOLDERS ARE ADVISED TO READ THE JOINT PROXY
STATEMENT  /  PROSPECTUS  WHEN IT BECOMES  AVAILABLE,  BECAUSE  IT WILL  CONTAIN
IMPORTANT INFORMATION.  Investors and security holders may obtain a free copy of
the joint proxy  statement / prospectus  (when  available)  and other  documents
filed  by PNM and  Western  Resources  with  the SEC at the  SEC's  web  site at
http://www.sec.gov.  Free copies of the joint proxy statement / prospectus, when
available,  and each  company's  other filings with the SEC may also be obtained
from the respective  companies.  Free copies of PNM's filings may be obtained by
directing a request to PNM,  Alvarado  Square,  Albuquerque,  New Mexico  87158.
Phone (800) 545-4425.  Free copies of Western Resources' filings may be obtained
by  directing  a request to Western  Resources,  P.O.  Box 889,  Topeka,  Kansas
66601-0889. Phone: (800) 527-2495.

I need to remind you that some of the information we will provide today relative
to revenues, earnings, performance,  strategies,  prospects and other aspects of
the  businesses of PNM and Western  Resources are based on current  expectations
that are subject to risk and  uncertainties,  and should be  considered  forward
looking  statements,  within the  meaning of Section 21E of the  Securities  and
Exchange Act.

A number of factors could cause actual results or outcomes to differ  materially
from those indicated by such forward-looking  statements.  These factors include
risks and uncertainties  relating to:

o    the possibility that  shareholders of PNM and/or Western Resources will not
     approve the transaction,
o    the risks that the businesses will not be integrated successfully,
o    the risk that the benefits of the  transaction may not be fully realized or
     may take longer to realize than expected,



                                       24
<PAGE>


o    disruption  from the  transaction  making  it more  difficult  to  maintain
     relationships with clients, employees,  suppliers or other third parties,
o    conditions in the financial markets relevant to the proposed transaction,
o    the receipt of regulatory and other approvals of the transaction,
o    that future  circumstances  could cause  business  decisions or  accounting
     treatment to be decided differently than now intended,
o    changes in laws or regulations,
o    changing  governmental  policies  and  regulatory  actions  with respect to
     allowed  rates of return  including but not limited to return on equity and
     equity ratio limits, industry and rate structure,
o    stranded cost recovery,
o    operation of nuclear power facilities,
o    acquisition,  disposal,  depreciation  and  amortization  of the  company's
     assets and facilities,
o    operation and construction of plant facilities,
o    recovery of fuel and purchased power costs,
o    decommissioning costs,
o    present or prospective wholesale and retail competition  (including but not
     limited to retail wheeling and transmission costs),
o    political and economic risks,
o    changes in and compliance with environmental and safety laws and policies,
o    weather conditions (including natural disasters such as tornadoes)
o    population  growth rates and demographic  patterns o competition for retail
     and wholesale customers,
o    availability,   pricing  and   transportation  of  fuel  and  other  energy
     commodities,
o    market demand for energy from plants or facilities,
o    changes in tax rates or policies or in rates of inflation or in  accounting
     standards,
o    unanticipated delays or changes in costs for capital projects,
o    unanticipated changes in operating expenses and capital expenditures,
o    capital market conditions,
o    competition for new energy development opportunities,
o    legal and administrative proceedings (whether civil, such as environmental,
     or criminal) and settlements
o    and other factors.

For more information about these uncertainties and risk factors,  please consult
PNM's and Western  Resources'  most recent reports filed with the Securities and
Exchange Commission.

I'd now like to introduce Jeff Sterba, who will take about 20 minutes to discuss
this  announcement.   Immediately  following  his  remarks,  we  will  open  the
conference to questions.

Jeff Sterba:  Good  morning.  Today I am very  pleased to announce  that we have
reached an agreement with Western Resources,  of Topeka, Kansas, to acquire that
company's electric utility businesses in a stock-for-stock transaction valued at
$1.485  billion.  As part of the agreement we will also be acquiring  about $2.9
billion worth of Western  Resources  debt,  bringing the total purchase price to
about $4.4 billion.



                                       25
<PAGE>

Through its Kansas  Power and Light and Kansas Gas & Electric  systems,  Western
Resources  serves more than 600,000 retail  electric  customers in north central
and  eastern  Kansas.  Since  PNM now  serves  about  427,000  electric  and gas
customers  here in New  Mexico,  this  combination  will  create a core  utility
business with over one million retail customers in two states.

Both  Western  Resources  and PNM are also very  active in the  wholesale  power
market,  and that is where we see  significant  potential for value  creation in
this combination.

Our new company will own more than 7,000 megawatts of cost-efficient  generation
in Kansas, New Mexico and Arizona.  The strategic location of these assets gives
us access to  wholesale  customers  from  California  to Ohio and from Canada to
Mexico.  With this combination we are creating a multi-regional  energy provider
with the scale and scope needed to succeed in the new energy  marketplace.  This
will be an energy business with $3 billion in annual  revenues,  $6.4 billion in
utility plant, 5,000 employees and exciting prospects for continued growth.

Before I talk more about those new opportunities, however, let me first give you
some more detail about the merger itself.

The Terms

This will be a  stock-for-stock  transaction,  tax-free for shareholders in both
companies.

We understand  that Western  Resources  will spin off its  non-electric  utility
assets into a separate,  publicly-traded  company,  Westar Industries.  Stock in
that new company will be distributed to Western Resources shareholders,  so that
they will own shares in both Westar Industries and Western Resources.

Simultaneously,  PNM and Western Resources will become wholly owned subsidiaries
of a new holding company yet to be named.  The new company will issue 55 million
shares of its own stock in  exchange  for all stock in  Western  Resources.  PNM
shareholders will exchange their shares for shares in the new holding company on
a one-for-one basis.

When  these  share  exchanges  are  complete,  the  new  corporation  will  have
approximately  95  million  shares  of  common  stock   outstanding,   of  which
approximately 42 percent will be owned by PNM's former shareholders and about 58
percent owned by Western Resources former shareholders.

In addition, PNM will assume $2.939 billion in Western Resources debt.

Based on PNM's  average  closing  stock  price of $27 per share over the last 10
days, the transaction is valued at approximately $1.485 Billion. The new company
will have a total market cap of about $2.6 billion.

All shareholders will be entitled to PNM's dividend. PNM's current dividend rate
is 80 cents per share annually.


                                       26
<PAGE>

Immediate and Tangible Benefits.

We believe the  combination of Western  Resources and PNM will provide  tangible
benefits to  customers,  to employees  and to  shareholders  in both  companies,
beyond what either company could offer on a stand-alone basis.

For  shareholders,  the new  company  will offer an  attractive  combination  of
predictable  cash flow and steady  revenue  growth from our  expanded  regulated
utility  business  together  with  strong  growth in the  competitive  wholesale
market. We expect that the combination will be immediately  accretive - that is,
earnings per share from the combined  company will be larger than what PNM would
earn by itself. We continue to maintain our goal of achieving earnings growth of
10 percent or more annually over the next five years.

I want to  emphasize  that this  merger is not about  cost-cutting,  it is about
creating a platform for  expansion.  We do expect that by sharing best practices
across the two  organizations,  we will find new ways to control costs,  improve
service, and enhance system reliability.

But the strategic  rationale  underlying this merger lies in the vastly expanded
opportunities it opens up for us in the wholesale markets.

This  transaction  realizes  PNM's  strategic  vision of doubling our generation
capacity and tripling our wholesale power sales.  With the addition of Western's
generation assets, we will have an excellent mix of base-load,  intermediate and
peaking  capacity.  Combining PNM's existing  electric business with the KPL and
KGE systems will give us a total of 7,125MW of net generating capacity, together
with  ownership  of 6,500  miles  of  transmission  lines  and  36,000  miles of
distribution lines.

In 15 years' experience in the wholesale market,  PNM has built on our favorable
position by  implementing  an  asset-based  niche  strategy  focused on offering
products and services tailored to each customer's needs.

That  strategy has paid off with solid  returns for PNM  stockholders  in recent
years.  Our revenues from bulk power sales  tripled from 1996 through 1999,  and
are up another 95 percent in the first nine months of this year.

Now,  with the  addition  of Western  Resources'  strategically  positioned  and
cost-effective  generation  portfolio and its experienced power marketing staff,
we believe we can successfully  penetrate the  mid-continent  market,  using the
same asset-backed, niche strategy that has served us well in the West.

Expanded retail base
At the same time,  adding the KPL and KGE service  territories to PNM's existing
retail base will give our combined company a broader, more predictable cash flow
from its regulated utility operations.




                                       27
<PAGE>


PNM, like KPL and KG&E, has earned a national reputation for reliable,  customer
focused  retail  service.  Strong  local  economies  and  steady  growth in both
territories  enhance the  predictability  of future revenue and earnings growth,
while the geographic  diversification we achieve by operating in both Kansas and
New Mexico  reduces  reliance on local  economic  conditions,  and mitigates the
impact of weather on revenues and earnings.

We also expect the merger will  deliver  some  advantages  from the  increase in
scale achieved in the combination.  Our larger market cap should provide us with
improved access to capital markets,  and an increase in shares  outstanding will
boost  our  market  float.   Also,   we  believe  that  our   increased   market
capitalization  and heightened  visibility  should attract more analyst coverage
and attention from investors.

The increased  capitalization will also be of value as we continue to pursue new
investments in energy-related technology.

We expect that this transaction can be completed within 12 to 15 months,  and we
will begin immediately to prepare the necessary filings to obtain regulatory and
shareholder approvals.

Regulatory agencies that we will be presenting this transaction to include:

   The New Mexico Public Regulation Commission
   The Kansas State  Corporation Commission
   The Federal Energy Regulatory  Commission
   The Securities and Exchange Commission, and
   The Nuclear Regulatory Commission.

Also, of course,  the transaction  must be approved by the  shareholders of both
companies.

We already have a request  pending  before New Mexico  regulators to allow us to
establish a holding company and place our regulated  utility  operations and our
competitive  power  generation  and  marketing   businesses  into  two  separate
subsidiaries.  We hope that the  substantial  advantages of this proposed merger
should dispose regulators to act favorably on that request.

While the combined  company will be headquartered in PNM's own home state of New
Mexico, we intend to maintain a significant  corporate  presence in Kansas,  and
Kansas directors will be represented on the board of the new holding company.

We don't see any issues  likely to arise at FERC,  the NRC or with other federal
agencies that should delay regulatory approvals beyond the end of next year.

We are in the initial  stages of  establishing a transition  team,  comprised of
Western and PNM personnel, to guide us in integrating the two companies once the
transaction is complete. PNM Executive Vice President Bill Real -- a 20-year PNM
veteran who also happens to be a Kansas native - will head up that team.

Although it is too soon to say what the makeup of the new  management  team will
be, I will become  Chairman  and CEO of the new holding  company.  The new board
will consist of PNM's current directors, plus three members from Kansas.





                                       28
<PAGE>


PNM is taking on a significant  amount of debt in completing  this  combination.
PNM has been successful in moving its own operation back to investment grade and
will continue its strong  commitment to conservative  financial  management.  We
have made  provisions for Western  Resources to reduce its debt through the sale
of  non-utility  assets with the  potential of turning more than $800 million of
debt into equity as common or preferred stock , which would significantly reduce
our  leverage.  The  combined  company's  strong  cash flow will also be used to
quickly achieve investment grade for all units of the new company.

In  summary,  let me say  that we see  substantial  strategic,  operational  and
financial  benefits  flowing from this  combination - benefits that will work to
the advantage of customers, employees and shareholders alike.

This merger will create a mid-sized, multi-regional energy company that combines
both scope and  agility,  a company  large  enough to  compete  in the  national
marketplace but compact enough to respond quickly to new opportunities.

This acquisition both expands our power marketing and generation  capability and
substantially  increases our regulated utility base. It gives us the opportunity
to repeat in the Midwest the same  success we have  achieved in the Western bulk
power  market,  at the same time that it  substantially  adds to PNM's  existing
retail base.

We believe this merger will create  substantial  value for  shareholders of both
companies,  while providing tangible opportunities for our employees, and stable
rates and continued access to affordable,  reliable service for retail customers
in both states.

Thank you. Now I would like to take any questions you may have.



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<PAGE>


Public Service Company of New Mexico                          Western Resources

                              Transaction Overview
---------------------- ---------------------------------------------------------
Terms:                 o    PNM  and   Western   Resources   will   become
                            subsidiaries of a new holding company to be named at
                            a future date
                       o    Tax-free, stock-for-stock transaction
                       o    Combination  will be preceded by Western  Resources'
                            spin  off  of  Westar  Industries  (which  will  own
                            Western  Resources'  non-utility  assets) to Western
                            Resources shareholders
                       o    The new holding company will issue 55 million shares
                            to  Western   Resources   shareholders   and  Westar
                            Industries
                       o    Each Western  Resources share will be converted into
                            a fraction of a share (to be  determined at closing)
                            in the new holding  company;  each PNM share will be
                            converted into one new holding company share
                       o    Equity value of transaction is approximately  $1.503
                            billion  (based on PNM's average  closing price over
                            the last ten days of $27.325)
                       o    The   new   holding   company   will   also   assume
                            approximately  $2.939  billion of  existing  Western
                            Resources debt
                       o    Approximately  42% of the new holding  company to be
                            owned by former PNM shareholders;  approximately 58%
                            to be owned by former Western Resources shareholders
                            and Westar Industries
                       o    Additional  consideration  paid to Western Resources
                            shareholders   (including   Westar   Industries)  in
                            exchange  for  additional  equity  contributions  to
                            reduce net debt at Western Resources pre-close
                       o    Transaction will be accounted for as a purchase

Combined Company       o    Total enterprise value of approximately $6.5 billion
Financials                  ($2.6 billion in equity; $3.9 billion in debt and
                            preferred stock)
                       o    Expected to be immediately accretive to earnings per
                            share and cash flow

Dividend:              o    Shareholders of the combined company will receive
                            PNM's dividend. PNM's current annual dividend is
                            $.80 per share

Transaction Benefits:  o    Combined company will serve over one million retail
                            electric customers and 400,000 retail gas customers
                            in two states and will have generating capacity of
                            more than 7,000 megawatts
                       o    Quadruples PNM's current production capabilities
                       o    Diversifies combined company's business mix and
                            geographic base through addition of Western
                            Resources' customers
                       o    Provides  a  broader,  more  predictable  cash flow;
                            solid  revenues  and  potential   earnings   growth;
                            improved  access to capital;  and  increased  market
                            capitalization and public market float
                       o    Opportunities for PNM to bring its 15 years of
                            successful power marketing experience and niche
                            product development to new customers
                       o    Sharing of best practices across both organizations

Management & Board:    o    At closing, Jeffry Sterba will become chairman,
                            president and CEO of the new holding company;
                            David Wittig will become chairman, president and CEO
                            of Westar Industries
                       o    The new holding  company's board will consist of six
                            current  PNM  board  members  and  three  additional
                            directors  (two  selected  by PNM  from  a  pool  of
                            Western  Resources'  candidates;  one  nominated  by
                            Westar Industries)

Approval Process:      o    Successful spin-off of Westar Industries from
                            Western Resources required
                       o    Approval by shareholders of both companies
                       o    Customary regulatory approvals, including from the
                            Kansas Corporation Commission, the New Mexico Public
                            Regulation Commission, Securities and Exchange
                            Commission, the Nuclear Regulatory Commission, and
                            the Federal Energy Regulatory Commission
                       o    The  new  holding  company  expects to register as a
                            holding company with the  SEC  under  the  '35  Act
                       o    Transaction  is expected to be completed  within 12
                            to 15 months

Headquarters:          o    Corporate headquarters will be located in New Mexico
                       o    Headquarters for Kansas utilities will be maintained
                            in Topeka, Kansas


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<PAGE>




David C. Wittig                       Western Resources, Inc.
Chairman of the Board                 818 Kansas Avenue, P.O. Box 889
President & Chief Executive Officer   Topeka, Kansas  66601-0889
Western Resources, Inc.               www.wr.com



Business Record:  Western Resources, Inc.
                  Chairman of the Board, President & Chief Executive
                    Officer, 1998
                  President, 1996
                  Executive Vice President, Corporate Strategy, 1995
                  Salomon Brothers, Inc.
                  Managing Director, Co-Head of Mergers and Acquisitions, 1991
                  Managing Director, Mergers and Acquisitions, 1989
                  Kidder Peabody & Company, Inc.
                  Managing  Director,  Co-Head of  Investment  Banking,
                  1989   Managing   Director,   Head  of  Mergers   and
                  Acquisitions,   1986
                  Vice  President,   Mergers  and Acquisitions, 1983
                  Assistant Vice President, Mergers and   Acquisitions,  1981
                  Associate,   Mergers  and  Acquisitions,  1979
                  Associate,  National  Individual Sales, 1978
                  H.O. Peet & Company Inc.
                  Analyst, Research Department, 1977

Education:        University of Kansas (with Distinction), B.S., Business
                    Administration and Economics, 1977
                  Shawnee Mission East, Prairie Village, KS, 1973

Outside Activities:   Boards:
                      Boys Harbor
                      Kansas University School of Business
                      Trustee, Kansas University Endowment Association -
                      Member of Finance Committee
                      OMX, Inc.




                                       31
<PAGE>

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995

This filing contains forward looking  statements within the meaning of the "safe
harbor" provisions of the United States Private Securities Litigation Reform Act
of 1995.  Investors  are cautioned  that such  forward-looking  statements  with
respect to revenues,  earnings,  performance,  strategies,  prospects  and other
aspects of the  businesses of PNM and Western  Resources and with respect to the
benefits of the transaction are based on current  expectations  that are subject
to risk and  uncertainties.  Such  statements are based upon the current beliefs
and  expectations  of the management of PNM and Western  Resources.  A number of
factors could cause actual results or outcomes to differ  materially  from those
indicated by such forward looking statements. These factors include, but are not
limited  to,  risks  and   uncertainties   relating  to:  the  possibility  that
shareholders of PNM and/or Western  Resources will not approve the  transaction,
the risks that the businesses will not be integrated successfully, the risk that
the benefits of the  transaction may not be fully realized or may take longer to
realize than expected,  disruption from the transaction making it more difficult
to maintain  relationships  with  clients,  employees,  suppliers or other third
parties,   conditions  in  the  financial   markets  relevant  to  the  proposed
transaction,  the receipt of regulatory and other approvals of the  transaction,
that future circumstances could cause business decisions or accounting treatment
to be decided  differently  than now intended,  changes in laws or  regulations,
changing  governmental  policies and regulatory  actions with respect to allowed
rates of return on equity and equity ratio limits,  industry and rate structure,
stranded  cost  recovery,  operation of nuclear power  facilities,  acquisition,
disposal, depreciation and amortization of assets and facilities,  operation and
construction  of plant  facilities,  recovery of fuel and purchased power costs,
decommissioning  costs, present or prospective  wholesale and retail competition
(including  retail  wheeling and  transmission  costs),  political  and economic
risks,  changes  in and  compliance  with  environmental  and  safety  laws  and
policies,  weather  conditions  (including natural disasters such as tornadoes),
population  growth rates and  demographic  patterns,  competition for retail and
wholesale customers,  availability, pricing and transportation of fuel and other
energy commodities,  market demand for energy from plants or facilities, changes
in tax rates or policies or in rates of  inflation or in  accounting  standards,
unanticipated  delays or changes in costs for  capital  projects,  unanticipated
changes  in  operating  expenses  and  capital   expenditures,   capital  market
conditions,  competition for new energy development  opportunities and legal and
administrative  proceedings (whether civil, such as environmental,  or criminal)
and settlements, the outcome of Protection One accounting issues reviewed by the
SEC staff as disclosed in previous Western Resources SEC filings,  the impact of
Protection One's financial condition on Western Resources' consolidated results,
and other factors.  PNM and Western Resources  disclaim any obligation to update
any forward-looking  statements as a result of developments  occurring after the
date of this news release.



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<PAGE>



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