DAVOX CORP
10-Q, 1995-11-03
TELEPHONE & TELEGRAPH APPARATUS
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<PAGE>
 
                                   FORM 10-Q

                      SECURITIES AND EXCHANGE COMMISSION

                            WASHINGTON, D.C.  20549



(MARK ONE)

[X]  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
                              EXCHANGE ACT OF 1934

               For the quarterly period ended September 30, 1995

                                      OR

[ ]   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
                             EXCHANGE ACT OF 1934

      For the transition period from ___________ to ____________

                        Commission file number 0-15578

                               DAVOX CORPORATION
            (Exact name of registrant as specified in its charter)

                Delaware                           No. 02-0364368
     (State or other jurisdiction                 (I.R.S. Employer
         of incorporation)                     Identification Number)

                            6 Technology Park Drive
                        Westford, Massachusetts                01886
               (Address of principal executive offices)      (Zip Code)

                          Telephone:  (508) 952-0200
             (Registrant's telephone number, including area code)

                         -----------------------------

     Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.

                                YES   X  NO  ___
                                     --         

     Indicate the number of shares outstanding of each of the issuer's classes
of common stock: Common Stock, par value $.10 per share, outstanding as of
October 27, 1995: 6,799,108 shares.
<PAGE>
 
                       DAVOX CORPORATION & SUBSIDIARIES

                                     INDEX



<TABLE>
<CAPTION>
PART I.  FINANCIAL INFORMATION

   Item 1.  Financial Statements:                                  Page No.
                                                                   ------- 
<S>                                                                <C> 
          Consolidated Balance Sheets as of
          September 30, 1995 (unaudited) and December 31, 1994         3
 
          Unaudited Consolidated Statements of Operations
          for the three months and nine months ended
          September 30, 1995 and 1994                                  4
 
          Unaudited Consolidated Statements of Cash Flows
          for the nine months ended September 30, 1995
          and 1994                                                     5
 
          Notes to Consolidated Financial Statements (unaudited)       6 - 7
 
   Item 2.  Management's Discussion and Analysis of Financial
            Condition and Results of Operations                        8 - 10
 
 
PART II. OTHER INFORMATION
 
   Item 1.  Legal Proceedings                                          11
 
   Item 6.  Exhibits and Reports on Form 8-K                           11

   Signatures                                                          12
</TABLE>

                                       2
<PAGE>
 
                         PART I. FINANCIAL INFORMATION
                         ITEM I. FINANCIAL STATEMENTS
                      DAVOX CORPORATION AND SUBSIDIARIES
                         CONSOLIDATED  BALANCE SHEETS

<TABLE> 
<CAPTION> 
                                                              September 30,             December 31,
                                                                  1995                    1994
                                                               (unaudited)               (audited)
                                                            -----------------        -----------------
<S>                                                         <C>                      <C> 
                                    ASSETS

Current assets:
       Cash and cash equivalents                                $ 11,420,387              $ 5,277,780
       Accounts receivable, net of reserves of
          $552,808 in 1995 and $637,672 in 1994                    4,337,764                4,699,719
       Inventories                                                   676,289                  767,794
       Prepaid expenses and other current assets                      87,377                  209,020
                                                            -----------------        -----------------
          Total current assets                                    16,521,817               10,954,313

Property and equipment, net                                        2,173,909                2,536,759
Capitalized software development costs, net                          528,585                  958,910
Other assets, net                                                    182,932                  327,135
                                                            -----------------        -----------------
                                                                 $19,407,243              $14,777,117
                                                            =================        =================

                                      LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
       Current maturities of long-term debt                     $    106,581             $    108,459
       Accounts payable                                            2,415,778                2,530,656
       Accrued expenses                                            3,877,022                3,819,782
       Customer deposits                                           1,401,859                  830,295
       Deferred revenue                                            2,357,367                1,858,241
                                                            -----------------        -----------------
          Total current liabilities                               10,158,607                9,147,433
                                                            -----------------        -----------------

Long-term debt, net of current maturities                             59,125                  137,788
                                                            -----------------        -----------------
Commitments and contingencies

Stockholders' equity:
       Common stock, $.10 par value  -
        Authorized - 10,000,000 shares
        Issued - 6,795,551 shares in 1995
         and 6,580,295 shares in 1994                                679,555                  658,030
       Capital in excess of par value                             42,315,548               41,922,005
       Accumulated deficit                                       (33,781,446)             (37,063,993)
                                                            -----------------        -----------------
                                                                   9,213,657                5,516,042
        Less - treasury stock, 2,807 shares at cost                  (24,146)                 (24,146)
                                                            -----------------        -----------------
          Total stockholders' equity                               9,189,511                5,491,896
                                                            -----------------        -----------------
                                                                 $19,407,243              $14,777,117
                                                            =================        =================
</TABLE> 

 The accompanying notes are an integral part of these consolidated financial 
                                  statements.

                                       3
<PAGE>
 
                  PART I.  FINANCIAL INFORMATION (continued)
                      DAVOX CORPORATION AND SUBSIDIARIES
                     CONSOLIDATED STATEMENTS OF OPERATIONS
                                  (unaudited)

<TABLE> 
<CAPTION> 
                                              For the three months                For the nine months
                                               ended September 30,                ended September 30,
                                        --------------------------------   --------------------------------

                                              1995             1994              1995             1994
                                              ----             ----              ----             ----
<S>                                     <C>              <C>               <C>              <C> 
Product revenue                             $6,019,485       $4,667,876       $16,586,985       $11,900,92
Service revenue                              3,549,134        3,475,075        10,538,819        9,810,379
                                        ---------------  ---------------   ---------------  ---------------
    Total revenues                           9,568,619        8,142,951        27,125,804       21,711,281

Cost of product revenue                      1,799,463        1,568,969         5,136,364        5,141,934
Cost of service revenue                      2,316,628        2,480,819         6,904,013        7,206,709
                                        ---------------  ---------------   ---------------  ---------------
    Total cost of revenues                   4,116,091        4,049,788        12,040,377       12,348,643

    Gross profit                             5,452,528        4,093,163        15,085,427        9,362,638

Research, development and
    engineering expenses                     1,084,154          865,735         3,047,864        2,681,146
Selling, general and administrative
    expenses                                 3,052,595        2,760,054         8,677,672        9,677,538
Restructuring costs                          - - - -          - - - -           - - - -          3,379,031
                                        ---------------  ---------------   ---------------  ---------------
    Total operating expenses                 4,136,749        3,625,789        11,725,536       15,737,715

  Income (loss) from operations              1,315,779          467,374         3,359,891       (6,375,077)

Interest income                                121,103            8,690           302,935           29,341
Interest expense                                 4,501            7,484            15,402           23,292
                                        ---------------  ---------------   ---------------  ---------------
  Income (loss) before provision
    for income taxes                         1,432,381          468,580         3,647,424       (6,369,028)
Provision for income taxes                     143,296         - - - -            364,877         - - - -
                                        ---------------  ---------------   ---------------  ---------------

    Net income (loss)                     $  1,289,085     $    468,580      $  3,282,547      ($6,369,028)
                                        ===============  ===============   ===============  ===============

Net income (loss) per common and                 $0.16            $0.08             $0.43           ($1.18)
                                        ===============  ===============   ===============  ===============
  common equivalent share

Weighted average number of common and
  common equivalent shares outstanding       7,848,116        5,921,754         7,652,995        5,398,529
                                        ===============  ===============   ===============  ===============
</TABLE> 

 The accompanying notes are an integral part of these consolidated financial 
                                  statements.

                                       4
<PAGE>
 
                   PART I. FINANCIAL INFORMATION (continued)
                      DAVOX CORPORATION AND SUBSIDIARIES
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                  (unaudited)

<TABLE> 
<CAPTION> 
                                                                      For the nine months
                                                                       ended September 30,
                                                            ----------------------------------------
Cash flows from operating activities:                             1995                    1994
                                                            ----------------        ----------------
<S>                                                         <C>                     <C> 
 Net income (loss)                                              $3,282,547             ($6,369,028)
 Adjustments to reconcile net income (loss) to net cash
  provided by operating activities -
   Depreciation and amortization                                 1,960,070               2,474,761
   Provision for losses on accounts receivable                     241,061                 264,250
   Changes in assets and liabilities -
     Accounts receivable                                           120,894               3,035,920
     Inventories                                                    91,505               1,249,635
     Prepaid expenses and other current assets                     121,643                  20,733
     Accounts payable                                             (114,878)               (442,192)
     Accrued expenses                                              493,735                (697,943)
     Restructuring costs                                          (436,495)                906,697
     Customer deposits                                             571,564                 218,907
     Deferred revenue                                              499,126                 203,825
                                                            ----------------        ----------------
     Net cash provided by operating activities                   6,830,772                 865,565
                                                            ----------------        ----------------
Cash flows from investing activities:
 Purchase of property and equipment                             (1,042,969)               (944,516)
 Increase in other assets                                           20,277                 (72,537)
 Capitalized software development costs                          - - - -                  (309,961)
                                                            ----------------        ----------------
     Net cash used in investing activities                      (1,022,692)             (1,327,014)
                                                            ----------------        ----------------
Cash flows from financing activities:
 Principal payments for long-term debt                             (80,541)               (102,551)
 Proceeds from private placement                                 - - - -                 1,399,999
 Proceeds from exercise of stock options                           378,973                 274,742
 Proceeds from exercise of employee stock purchase plan             36,095                  18,277
                                                            ----------------        ----------------
Net cash provided by financing activities                          334,527               1,590,467
                                                            ----------------        ----------------
Net increase in cash and cash equivalents                        6,142,607               1,129,018

Cash and cash equivalents at beginning of period                 5,277,780               2,718,249
                                                            ----------------        ----------------
Cash and cash equivalents at end of period                     $11,420,387              $3,847,267
                                                            ================        ================
Supplemental disclosures of cash flow information:
 Cash paid during the period for interest                    $      15,402           $      23,292
                                                            ================        ================

 Acquisition of equipment under
  capital lease obligation                                   $         -                  $190,812
                                                            ================        ================
</TABLE> 

 The accompanying notes are an integral part of these consolidated financial 
                                  statements.

                                       5
<PAGE>
 
                  PART 1.   FINANCIAL INFORMATION (CONTINUED)
                       DAVOX CORPORATION & SUBSIDIARIES
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  (UNAUDITED)



1.  Basis of Preparation
 
          The unaudited consolidated financial statements presented herein have
   been prepared in accordance with the instructions to Form 10-Q and do not
   include all of the information and note disclosures required by generally
   accepted accounting principles.  The statements should be read in conjunction
   with the consolidated financial statements and notes thereto included in the
   Company's Form 10-K, Commission File No. 0-15578 which was filed with the
   Securities and Exchange Commission on February 17, 1995.  In the opinion of
   management, the accompanying consolidated financial statements include all
   adjustments (consisting only of normal recurring adjustments) necessary to
   summarize fairly the Company's financial position and results of operations.
   The results of operations for the nine month period ended September 30, 1995
   may not be indicative of the results that may be expected for the full fiscal
   year.


2.  Principles of Consolidation

          The accompanying consolidated financial statements at September 30,
   1995 include the accounts of the Company and its wholly-owned subsidiaries.
   All significant intercompany balances and transactions have been eliminated
   in consolidation.



3.  Inventories

          Inventories are stated at the lower of the first-in, first-out (FIFO)
     cost or market and consist of the following:

<TABLE>
<CAPTION>
                               September 30,    December 31,
                                    1995            1994
                                (unaudited)      (audited)
                               ------------      ---------
<S>                            <C>              <C>
          Raw materials and
           subassemblies.......   $   45,757     $   59,916
          Work-in-process......      335,774        503,505
          Finished goods.......      294,758        204,373
                                  ----------     ----------
                                  $  676,289     $  767,794
                                  ==========     ==========
</TABLE>                    

                                       6
<PAGE>
 
                  PART I.   FINANCIAL INFORMATION (CONTINUED)
                       DAVOX CORPORATION & SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                                  (UNAUDITED)



3.  Inventories (continued)

          Subassemblies, work-in-process and finished goods inventories include
   material and sub-contract labor. Internal labor and overhead are not
   significant.


4.  Capitalization of Software Development Costs

          A change has occurred in the Company's current development cycle, such
   that the period between the attainment of technological feasibility and the
   first commercial shipment of a software enhancement has shortened, and the
   level of capitalizable costs incurred are no longer material.  Accordingly,
   during the three months and nine months ended September 30, 1995, there were
   no software development costs capitalized.  Approximately $146,000 and
   $430,000 of capitalized software development costs were amortized to expense
   during the three months and nine months ended September 30, 1995,
   respectively.


5.  Provision for Income Taxes

          The Company has significant available net operating loss
   carryforwards.  However, the Company provided for federal alternative minimum
   tax and certain income taxes in states which do not allow for net operating
   loss carryforwards for the three months and nine months ended September
   30,1995.


6.  Net Income (loss) Per Share

          Net income per share was computed based on the weighted average number
   of common and common equivalent shares (stock options and warrants)
   outstanding during the period.  Common stock equivalents were not considered
   in computing the net loss per share in the first nine months of 1994, as the
   effect would have been antidilutive.

                                       7
<PAGE>
 
                  PART I.  FINANCIAL INFORMATION (CONTINUED)
                 ITEM 2:  MANAGEMENT'S DISCUSSION AND ANALYSIS
               OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS



       Total revenues for the third quarter of 1995 increased approximately
$1,426,000, or 17.5% compared to the same period in 1994, while total revenues
increased approximately $5,415,000, or 24.9% for the first nine months of 1995
compared to the same period in 1994.

       Product revenue for the third quarter of 1995 increased by 29.0% compared
to the third quarter of 1994, while product revenue for the first nine months of
1995 increased 39.4% compared to the same period in 1994.  These increases were
caused by continued increasing demand for the Unison call center management
system in all markets.

       Cost of product revenue as a percentage of product revenue for the third
quarter of 1995 decreased 3.7% compared to the same period of 1994.  Cost of
product revenue as a percentage of product revenue decreased 12.2% for the first
nine months of 1995 compared to the same period in 1994.  These decreases were
due to the increased volume relative to fixed costs, a higher margin product
mix, and a decrease in overhead costs which was mostly related to the decrease
in headcount resulting from the June 1994 restructuring.

       Service revenue for the third quarter of 1995 increased 2.1% compared to
the third quarter of 1994, while service revenue for the first nine months of
1995 increased 7.4% compared to the same period in 1994.  These increases were
due to increased maintenance revenues due to the growth in the number of the
Company's customers and increased installation revenue related to the higher
product revenues.

       Cost of service revenue as a percentage of service revenue for the third
quarter of 1995 decreased 6.1% compared to the same period of 1994.  This
decrease was mostly attributable to lower third party repair costs, equipment
depreciation, and third party maintenance costs, as well as the higher service
revenues relative to fixed costs.  Cost of service revenue as a percentage of
service revenue for the first nine months of 1995 decreased 7.9% compared to the
same period in 1994.  This decrease was mostly attributable to the higher
service revenues relative to fixed costs, as well as lower third party repair
costs, third party maintenance costs, and freight expense.

       Research, development and engineering expenses for the third quarter of
1995 increased 25.2% compared to the same period in 1994.  This increase was due
primarily to increased personnel costs and consulting expenses.  Research,
development and engineering expenses for the first nine months of 1995 increased
13.7% compared to the same period in 1994.  This increase was primarily due to
the absence of capitalized software development costs in 1995.  As a percentage
of total revenues, research, development and engineering expenses increased by
 .7% from 10.6% for the third quarter of 1994 to 11.3% for the third quarter of
1995.  Research, development and engineering expenses as a percentage of total
revenues decreased by 1.1% from 12.3% for the first nine months of 1994 to 11.2%
for the first nine months of 1995.

                                       8
<PAGE>
 
                  PART I.  FINANCIAL INFORMATION (CONTINUED)
                 ITEM 2:  MANAGEMENT'S DISCUSSION AND ANALYSIS
               OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                  (CONTINUED)


       Selling, general and administrative (SG&A) expenses for the third quarter
of 1995 increased by 10.6% as compared to the same period in 1994.  This
increase was primarily due to increased variable selling costs, advertising and
documentation expenses.  SG&A expenses for the first nine months of 1995
decreased 10.3% as compared to the same period in 1994.  This decrease was
attributable to lower employee benefits costs and rent expense resulting from
the June 1994 restructuring, a decrease in legal fees resulting from the
settlement of a patent dispute with Digital Systems International, and a
decrease in indirect sales expenses. As a percentage of total revenues, SG&A
expenses decreased by 2.0% from 33.9% for the third quarter of 1994 to 31.9% for
the third quarter of 1995.  SG&A expenses as a percentage of total revenues
decreased by 12.6% from 44.6% for the first nine months of 1994 to 32.0% for the
first nine months of 1995.  This decrease was primarily attributable to the
increase in total revenues as well as lower employee benefits and rent expense
resulting from the June 1994 restructuring, a decrease in legal fees resulting
from the settlement of a patent dispute with Digital Systems International, and
a decrease in indirect sales expenses.

       Interest income in 1995 was derived primarily from money market
investments.  Interest income increased 1293.6% and 932.5% in the third quarter
and first nine months of 1995, respectively, compared to the same periods in
1994.  The increases reflect the significantly higher average cash balances in
1995 compared to 1994.

       Interest expense in 1995 was attributable to capital lease obligations.
Interest expense for the third quarter and first nine months of 1995 decreased
by 39.9% and 33.9%, respectively, as compared to the same periods in 1994.
These decreases reflect an overall decrease in outstanding lease obligations.

RESTRUCTURING
- -------------

       In response to the lower revenues, the Company implemented a
restructuring program in the second quarter of 1994.  The restructuring was
intended to refocus the strategic direction of the Company to exploit the full
potential of the Unison product line and maintain the Company's operating
expenses in line with the revised revenue plan.  As a result of this program,
the Company hired a new Chief Executive Officer and a new Chief Financial
Officer.  This restructuring resulted in a 21% reduction in the Company's work
force world wide.

       The Company offered or was contractually committed to severance packages
of up to fifteen months' salary.  Additionally the Company accelerated the phase
out of certain older product lines, necessitating the write down of certain
assets.  In total, the restructuring cost was approximately $3,379,000, of which
$164,000 of severance payments and other costs have yet to be paid as of
September 30, 1995.  The restructuring charge reflected approximately $1,487,000
of severance related costs and $1,892,000 related to the phase out of certain
older product lines.  There have been no non-cash adjustments to the accrual
during the quarter ended September 30, 1995.

                                       9
<PAGE>
 
                  PART I.  FINANCIAL INFORMATION (CONTINUED)
                 ITEM 2:  MANAGEMENT'S DISCUSSION AND ANALYSIS
               OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                                  (CONTINUED)



LIQUIDITY AND CAPITAL RESOURCES
- -------------------------------

       As of September 30, 1995 the Company's principal sources of liquidity
were its cash and cash equivalents of approximately $11,420,000. As of the end
of fiscal 1994 the Company's cash and cash equivalents were approximately
$5,278,000. The increase in cash was due to the collection of deferred annual
maintenance contracts, increased customer deposits, and the favorable operating
results. In addition, the Company has an agreement for a secured working capital
line of credit with a bank for up to $2 million based on eligible receivables,
as defined. There were no outstanding balances as of September 30, 1995.

       At September 30, 1995, the working capital of the Company increased to
approximately $6,363,000 from approximately $1,807,000 as of December 31, 1994.
This increase was primarily attributable to the favorable operating results for
the first nine months of 1995.  Total assets increased to approximately
$19,407,000 at September 30, 1995 from approximately $14,777,000 at December 31,
1994.  The increase was primarily due to the cash generated by operations.

       Management believes, based on the current operating plan, that the
Company's existing cash and cash equivalents, cash generated from operations,
and amounts available under its secured working capital line of credit will be
sufficient to meet the Company's cash requirements for the foreseeable future.

                                       10
<PAGE>
 
                         PART II.   OTHER INFORMATION

Item 1.  Legal Proceedings

         There were no material changes since the Company's Annual Report on
         Form 10-K for the period ended December 31, 1994.


Item 6.  Exhibits and Reports on Form 8-K

         (a)  List of Exhibits
 
<TABLE> 
<CAPTION> 
          Exhibit
          Number                      Description of Exhibit
          ------                     -----------------------
          <S>                        <C> 
            27                        Article 5 - Summary Financial Data Schedule
</TABLE> 


         (b)  No reports on Form 8-K were filed during the quarter ended
              September 30, 1995.


 

                                       11
<PAGE>
 
                                   SIGNATURES



       Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.



                                  DAVOX CORPORATION
                        
                        
Date:  November 2, 1995           By:  /s/ Alphonse M. Lucchese
                                      -------------------------
                                       Alphonse M. Lucchese
                                       President, Chief
                                       Executive Officer and
                                       Chairman (Principal
                                       Executive Officer)
                        
                        
                        
Date:  November 2, 1995           By:  /s/ John J. Connolly
                                       --------------------
                                       John J. Connolly
                                       Vice President of Finance
                                       and Chief Financial Officer
                                       (Principal Financial Officer)





 
                                        

                                       12
<PAGE>
 
                                 EXHIBIT INDEX

<TABLE> 
<CAPTION> 
Exhibit Number             Description of Exhibit            Page
- --------------             ----------------------            ----
<S>               <C>                                        <C> 
     27           Article 5 - Summary Financial Data Schedule
</TABLE> 


<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
       
<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1995
<PERIOD-START>                             JAN-01-1995
<PERIOD-END>                               SEP-30-1995
<CASH>                                      11,420,387
<SECURITIES>                                         0
<RECEIVABLES>                                4,890,572
<ALLOWANCES>                                   552,808
<INVENTORY>                                    676,289
<CURRENT-ASSETS>                            16,521,817
<PP&E>                                       2,173,909
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                              19,407,243
<CURRENT-LIABILITIES>                       10,158,607
<BONDS>                                         59,125
<COMMON>                                       679,555
                                0
                                          0
<OTHER-SE>                                   8,534,102
<TOTAL-LIABILITY-AND-EQUITY>                19,407,243
<SALES>                                     16,586,985
<TOTAL-REVENUES>                            27,125,804
<CGS>                                        5,136,364
<TOTAL-COSTS>                               12,040,377
<OTHER-EXPENSES>                             3,047,864
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                             287,533
<INCOME-PRETAX>                              3,647,424
<INCOME-TAX>                                   364,877
<INCOME-CONTINUING>                          3,282,547
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 3,282,547
<EPS-PRIMARY>                                    $.429
<EPS-DILUTED>                                    $.425
        

</TABLE>


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