DAVOX CORP
S-8, 1996-11-15
TELEPHONE & TELEGRAPH APPARATUS
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<PAGE>
 
As filed with the Securities and Exchange Commission on November 15, 1996
                                                        Registration No.333-____

================================================================================


                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C.  20549

                                   FORM S-8

                         REGISTRATION STATEMENT UNDER
                          THE SECURITIES ACT OF 1933

                               DAVOX CORPORATION
            (Exact Name of Registrant as Specified in Its Charter)

              Delaware                                           02-0364368
    (State or Other Jurisdiction of       (I.R.S. Employer Identification No.)
    Incorporation or Organization)

                            6 Technology Park Drive
                        Westford, Massachusetts  01886
              (Address of Principal Executive Offices) (Zip Code)

                             --------------------

                       Davox Corporation 1996 Stock Plan
                           (Full Title of the Plan)

                             --------------------

                           Timothy C. Maguire, Esq.
                        Testa, Hurwitz & Thibeault, LLP
                               High Street Tower
                                125 High Street
                          Boston, Massachusetts 02110
                    (Name and Address of Agent For Service)

                                 617-248-7000
         (Telephone Number, Including Area Code, of Agent For Service)

                        ------------------------------

                        Calculation Of Registration Fee

<TABLE>
<CAPTION>
                                            Proposed     Proposed
                                            Maximum       Maximum
                              Amount to     Offering     Aggregate  
Title of Securities to be         be       Price Per     Offering      Amount of
      Registered              Registered     Share        Price      Registration Fee
      ----------             -----------     -----     -----------   ----------------
<S>                          <C>           <C>         <C>           <C>
Common Stock,             600,000 shares    $31.50(1)  $18,900,000         $5,728
$.10 par value               
 
</TABLE>

   (1)  The price of $31.50 per share, which is the average of the high and low
prices of the Common Stock as reported on the Nasdaq National Market System on
November 11, 1996, is set forth solely for purposes of calculating the filing
fee.
<PAGE>
 
                                    PART I

             INFORMATION REQUIRED IN THE SECTION 10(a) PROSPECTUS

Item 1.  Plan Information.

        The documents containing the information specified in this Item 1 will
be sent or given to employees, directors or others as specified by Rule
428(b)(1). In accordance with the rules and regulations of the Securities and
Exchange Commission (the "Commission") and the instructions to Form S-8, such
documents are not being filed with the Commission either as part of this
Registration Statement or as prospectuses or prospectus supplements pursuant to
Rule 424.

Item 2.  Registrant Information and Employee Plan Annual Information.

        The documents containing the information specified in this Item 2 will
be sent or given to employees, directors or others as specified by Rule
428(b)(1). In accordance with the rules and regulations of the Commission and
the instructions to Form S-8, such documents are not being filed with the
Commission either as part of this Registration Statement or as prospectuses or
prospectus supplements pursuant to Rule 424.

                                    PART II

              INFORMATION REQUIRED IN THE REGISTRATION STATEMENT

Item 3.  Incorporation of Documents by Reference.

        The following documents filed by the Registrant with the Commission
pursuant to the Securities Exchange Act of 1934, as amended (the "Exchange Act")
are incorporated in this Registration Statement by reference as of their
respective dates:

        (a) The Registrant's Annual Report on Form 10-K for the fiscal year
        ended December 31, 1995, filed pursuant to the Exchange Act which
        contains audited financial statements for the fiscal year ended December
        31, 1995.

        (b) The Registrant's Quarterly Report on Form 10-Q for the fiscal
        quarter ended March 31, 1996, filed pursuant to the Exchange Act.

        (c) The Registrant's Quarterly Report on Form 10-Q for the fiscal
        quarter ended June 30, 1996, filed pursuant to the Exchange Act.
 
        (d) The Registrant's Quarterly Report on Form 10-Q for the fiscal
        quarter ended September 30, 1996, filed pursuant to the Exchange Act.

        (e) The Amendment to the Registrant's Annual Report on Form 10-K/A for
        fiscal year ended December 31, 1995, filed on April 23, 1996 pursuant to
        the Exchange Act.

                                       2
<PAGE>
 
        (f) The section entitled "Description of Registrant's Securities to be
        Registered" contained in the Registrant's Registration Statement on Form
        8-A filed pursuant to Section 12(g) of the Exchange Act on April 7,
        1987.

        All documents subsequently filed with the Commission by the Registrant
pursuant to Sections 13(a), 13(c), 14 and 15(d) of the Exchange Act, prior to
the filing of a post-effective amendment which indicates that all securities
offered herein have been sold or which deregisters all securities then remaining
unsold, shall be deemed to be incorporated by reference in this Registration
Statement and to be a part hereof from the date of filing of such documents.

Item 4.  Description of Securities.

        Not applicable.

Item 5.  Interest of Named Experts and Counsel.

        Not applicable.

Item 6.  Indemnification of Directors and Officers.

        The Delaware General Corporation Law and the Registrant's charter and 
by-laws provide for indemnification of the Registrant's directors and officers
for liabilities and expenses that they may incur in such capacities. In general,
directors and officers are indemnified with respect to actions taken in good
faith in a manner reasonably believed to be in, or not opposed to, the best
interests of the Registrant, and with respect to any criminal action or
proceeding, actions that the indemnitee had no reasonable cause to believe were
unlawful. Reference is made to the Registrant's charter and by-laws filed as
Exhibits 3.1 and 3.2 to the Registrant's Registration Statement No. 33-75170 on
Form S-1, as amended, respectively.

        The Registrant maintains directors and officers liability insurance for
the benefit of its directors and certain of its officers.

Item 7.  Exemption From Registration Claimed.

     Not applicable.

Item 8.  Exhibits.

Exhibit No.   Description of Exhibit
- -----------   ----------------------

4.1           Davox Corporation 1996 Stock Plan

5.1           Opinion of Testa, Hurwitz & Thibeault, LLP

23.1          Consent of Arthur Andersen LLP

23.2          Consent of Testa, Hurwitz & Thibeault, LLP 
              (included in Exhibit 5.1)

24.1          Power of Attorney (found on Page 6 of this Registration Statement)

                                       3
<PAGE>
 
Item 9.  Undertakings.

         (a)   The undersigned Registrant hereby undertakes:

               (1)   To file, during any period in which offers or sales are
               being made, a post-effective amendment to this registration
               statement:

               (i)   To include any prospectus required by Section 10(a)(3) of
               the Securities Act of 1933;

               (ii)  To reflect in the prospectus any facts or events arising
               after the effective date of the registration statement (or the
               most recent post-effective amendment thereof) which, individually
               or in the aggregate, represent a fundamental change in the
               information set forth in the registration statement.
               Notwithstanding the foregoing, any increase or decrease in volume
               of securities offered (if the total dollar value of securities
               offered would not exceed that which was registered) and any
               deviation from the low or high end of the estimated maximum
               offering range may be reflected in the form of prospectus filed
               with the Commission pursuant to Rule 424(b) if, in the aggregate,
               the changes in volume and price represent no more than a 20%
               change in the maximum aggregate offering price set forth in the
               "Calculation of Registration Fee" table in the effective
               registration statement;

               (iii) To include any material information with respect to the
               plan of distribution not previously disclosed in the registration
               statement or any material change to such information in the
               registration statement;

         (2)   That, for the purpose of determining any liability under the
         Securities Act of 1933, each such post-effective amendment shall be
         deemed to be a new registration statement relating to the securities
         offered therein, and the offering of such securities at that time shall
         be deemed to be the initial bona fide offering thereof;

         (3)   To remove from registration by means of a post-effective
         amendment any of the securities being registered which remain unsold at
         the termination of the offering.

         (4)   If the registrant is a foreign private issuer, to file a post-
         effective amendment to the registration statement to include any
         financial statements required by Rule 3-19 of this chapter at the start
         of any delayed offering or throughout a continuous offering. Financial
         statements and information otherwise required by Section 10(a)(3) of
         the Act need not be furnished, provided, that the registrant includes
         in the prospectus, by means of a post-effective amendment, financial
         statements required pursuant to this paragraph (a)(4) and other
         information necessary to ensure that all other information in the
         prospectus is at least as current as the date of those financial
         statements. Notwithstanding the foregoing, with respect to registration
         statements on Form F-3, a post-effective amendment need not be filed to
         include financial statements and information required by Section
         10(a)(3) of the Act or Rule 3-19 of this chapter if such financial
         statements and information are contained in periodic reports filed with
         or 

                                       4
<PAGE>
 
         furnished to the Commission by the registrant pursuant to section 13
         or section 15(d) of the Securities Exchange Act of 1934 that are
         incorporated by reference in the Form F-3.

     (b) The undersigned Registrant hereby undertakes that, for purposes of
     determining any liability under the Securities Act of 1933, each filing of
     the Registrant's annual report pursuant to Section 13(a) or Section 15(d)
     of the Securities Exchange Act of 1934 (and, where applicable, each filing
     of an employee benefit plan's annual report pursuant to Section 15(d) of
     the Securities Exchange Act of 1934) that is incorporated by reference in
     the registration statement shall be deemed to be a new registration
     statement relating to the securities offered therein, and the offering of
     such securities at that time shall be deemed to be the initial bona fide
     offering thereof.

     (c) Insofar as indemnification for liabilities arising under the Securities
     Act of 1933 may be permitted to directors, officers and controlling persons
     of the Registrant pursuant to the foregoing provisions, or otherwise, the
     Registrant has been advised that in the opinion of the Securities and
     Exchange Commission such indemnification is against public policy as
     expressed in the Act and is, therefore, unenforceable.  In the event that a
     claim for indemnification against such liabilities (other than the payment
     by the Registrant of expenses incurred or paid by a director, officer or
     controlling person of the Registrant in the successful defense of any
     action, suit or proceeding) is asserted by such director, officer or
     controlling person in connection with the securities being registered, the
     Registrant will, unless in the opinion of its counsel the matter has been
     settled by controlling precedent, submit to a court of appropriate
     jurisdiction the question whether such indemnification by it is against
     public policy as expressed in the Act and will be governed by the final
     adjudication of such issue.

                                       5
<PAGE>
 
                                  SIGNATURES

   Pursuant to the requirements of the Securities Act of 1933, the Registrant
certifies that it has reasonable grounds to believe that it meets all of the
requirements for filing on Form S-8 and has duly caused this Registration
Statement to be signed on its behalf by the undersigned, thereunto duly
authorized, in the City of Westford, Commonwealth of Massachusetts, on the 15th
day of November, 1996.

                                         DAVOX CORPORATION

                                         By:  /s/ Alphonse M. Lucchese
                                              ------------------------
                                              Alphonse M. Lucchese
                                              President, Chief Executive Officer
                                              and Chairman


                       POWER OF ATTORNEY AND SIGNATURES

   EACH PERSON WHOSE SIGNATURE appears below this Registration Statement hereby
constitutes and appoints Alphonse M. Lucchese and Timothy C. Maguire and each of
them, with full power to act without the other, his true and lawful attorney-in-
fact and agent, with full power of substitution and resubstitution, for him or
her and in his or her name, place and stead in any and all capacities (until
revoked in writing) to sign all amendments (including post-effective amendments)
to this Registration Statement on Form S-8 of Davox Corporation, and to file the
same, with all exhibits thereto and other documents in connection therewith,
with the Securities and Exchange Commission, granting unto said attorneys-in-
fact and agents, and each of them, full power and authority to do and perform
each and every act and thing requisite and necessary fully to all intents and
purposes as he might or could do in person thereby ratifying and confirming all
that said attorneys-in-fact and agents or any of them, or their or his or her
substitute, may lawfully do or cause to be done by virtue hereof.

   Pursuant to the requirements of the Securities Act of 1933, this Registration
Statement has been signed below by the following persons in the capacities and
on the dates indicated.

<TABLE>
<CAPTION>
 
      Signature              Title(s)                       Date
      ---------              --------                       ----            
<S>                         <C>                            <C>
 
/s/ Alphonse M. Lucchese    President, Chief Executive     November 15, 1996
- --------------------------  Officer and Chairman
Alphonse M. Lucchese                            
 
/s/ John J. Connolly        Vice President Finance and     November 15, 1996
- --------------------------  Chief Financial Officer
John J. Connolly                                   
 
/s/ Michael D. Kaufman      Director                       November 15, 1996
- --------------------------
Michael D. Kaufman
 
/s/ Walter J. Levison       Director                       November 15, 1996
- --------------------------
Walter J. Levison
 
/s/ R. Scott Asen           Director                       November 15, 1996
- --------------------------
R. Scott Asen
</TABLE>

                                       6
<PAGE>
 
                                 EXHIBIT INDEX



Exhibit No.    Description
- -----------    -----------

4.1            Davox Corporation 1996 Stock Plan

5.1            Opinion of Testa, Hurwitz & Thibeault, LLP

23.1           Consent of Arthur Andersen LLP

23.2           Consent of Testa, Hurwitz & Thibeault, LLP (included in 
               Exhibit 5.1)

24.1           Power of Attorney (found on Page 6 of this Registration 
               Statement)

<PAGE>
 
                                                                     Exhibit 4.1



                               DAVOX CORPORATION

                                1996 STOCK PLAN
                                ---------------


   1.  Purpose. The purpose of the Davox Corporation 1996 Stock Plan (the
       -------                                                           
"Plan") is to encourage key employees of Davox Corporation (the "Company") and
of any present or future parent or subsidiary of the Company (collectively,
"Related Corporations") and other individuals who render services to the Company
or a Related Corporation, by providing opportunities to participate in the
ownership of the Company and its future growth through (a) the grant of options
which qualify as "incentive stock options" ("ISOs") under Section 422(b) of the
Internal Revenue Code of 1986, as amended (the "Code"); (b) the grant of options
which do not qualify as ISOs ("Non-Qualified Options"); (c) awards of stock in
the Company ("Awards"); and (d) opportunities to make direct purchases of stock
in the Company ("Purchases").  Both ISOs and Non-Qualified Options are referred
to hereafter individually as an "Option" and collectively as "Options."
Options, Awards and authorizations to make Purchases are referred to hereafter
collectively as "Stock Rights."  As used herein, the terms "parent" and
"subsidiary" mean "parent corporation" and "subsidiary corporation,"
respectively, as those terms are defined in Section 424 of the Code.

   2.  Administration of the Plan.
       ---------------------------

       A.  Board or Committee Administration. The Plan shall be administered by
           ---------------------------------
   the Board of Directors of the Company (the "Board") or, subject to Paragraph
   2D (relating to compliance with Section 162(m) of the Code), by a committee
   appointed by the Board (the "Committee"). Hereinafter, all references in this
   Plan to the "Committee" shall mean the Board if no Committee has been
   appointed. Subject to ratification of the grant or authorization of each
   Stock Right by the Board (if so required by applicable state law), and
   subject to the terms of the Plan, the Committee shall have the authority to
   (i) determine to whom (from among the class of employees eligible under
   paragraph 3 to receive ISOs) ISOs shall be granted, and to whom (from among
   the class of individuals and entities eligible under paragraph 3 to receive
   Non-Qualified Options and Awards and to make Purchases) Non-Qualified
   Options, Awards and authorizations to make Purchases may be granted; (ii)
   determine the time or times at which Options or Awards shall be granted or
   Purchases made; (iii) determine the purchase price of shares subject to each
   Option or Purchase, which prices shall not be less than the minimum price
   specified in paragraph 6; (iv) determine whether each Option granted shall be
   an ISO or a Non-Qualified Option; (v) determine (subject to paragraph 7) the
   time or times when each Option shall become exercisable and the duration of
   the exercise period; (vi) extend the period during which outstanding Options
   may be exercised; (vii) determine whether restrictions such as repurchase
   options are to be imposed on shares subject to Options, Awards and Purchases
   and the nature of such restrictions, if any, and (viii) interpret the Plan
   and prescribe and rescind rules and regulations relating to it. If the
   Committee determines to issue a Non-Qualified Option, it shall take whatever
   actions it deems necessary, under Section 422 of the Code and the regulations
   promulgated thereunder, to ensure that such Option is not treated as an ISO.
   The interpretation and construction by the Committee of any provisions of the
   Plan or of any Stock Right granted under it shall be final unless otherwise
   determined by the Board. The Committee may from time to time adopt such rules
   and regulations for carrying out the Plan as it may deem advisable. No member
   of the Board or the Committee shall be liable for any action or determination
   made in good faith with respect to the Plan or any Stock Right granted under
   it.

       B.  Committee Actions. The Committee may select one of its members as its
           -----------------
   chairman, and shall hold meetings at such time and places as it may
   determine. A majority of the Committee 
<PAGE>
 
   shall constitute a quorum and acts of a majority of the members of the
   Committee at a meeting at which a quorum is present, or acts reduced to or
   approved in writing by all the members of the Committee (if consistent with
   applicable state law), shall be the valid acts of the Committee. From time to
   time the Board may increase the size of the Committee and appoint additional
   members thereof, remove members (with or without cause) and appoint new
   members in substitution therefor, fill vacancies however caused, or remove
   all members of the Committee and thereafter directly administer the Plan.

       C.  Grant of Stock Rights to Board Members. Stock Rights may be granted
           --------------------------------------
   to members of the Board. All grants of Stock Rights to members of the Board
   shall in all respects be made in accordance with the provisions of this Plan
   applicable to other eligible persons. Members of the Board who either (i) are
   eligible to receive grants of Stock Rights pursuant to the Plan or (ii) have
   been granted Stock Rights may vote on any matters affecting the
   administration of the Plan or the grant of any Stock Rights pursuant to the
   Plan, except that no such member shall act upon the granting to himself or
   herself of Stock Rights, but any such member may be counted in determining
   the existence of a quorum at any meeting of the Board during which action is
   taken with respect to the granting to such member of Stock Rights.

       D. Performance-Based Compensation. The Board, in its discretion, may take
          ------------------------------
   such action as may be necessary to ensure that Stock Rights granted under the
   Plan qualify as "qualified performance-based compensation" within the meaning
   of Section 162(m) of the Code and applicable regulations promulgated
   thereunder ("Performance-Based Compensation"). Such action may include, in
   the Board's discretion, some or all of the following (i) if the Board
   determines that Stock Rights granted under the Plan generally shall
   constitute Performance-Based Compensation, the Plan shall be administered, to
   the extent required for such Stock Rights to constitute Performance-Based
   Compensation, by a Committee consisting solely of two or more "outside
   directors" (as defined in applicable regulations promulgated under Section
   162(m) of the Code), (ii) if any Non-Qualified Options with an exercise price
   less than the fair market value per share of Common Stock are granted under
   the Plan and the Board determines that such Options should constitute
   Performance-Based Compensation, such options shall be made exercisable only
   upon the attainment of a pre-established, objective performance goal
   established by the Committee, and such grant shall be submitted for, and
   shall be contingent upon shareholder approval and (iii) Stock Rights granted
   under the Plan may be subject to such other terms and conditions as are
   necessary for compensation recognized in connection with the exercise or
   disposition of such Stock Right or the disposition of Common Stock acquired
   pursuant to such Stock Right, to constitute Performance-Based Compensation.


   3.  Eligible Employees and Others.  ISOs may be granted only to employees of
       -----------------------------                                           
the Company or any Related Corporation.  Non-Qualified Options, Awards and
authorizations to make Purchases may be granted to any employee, officer or
director (whether or not also an employee) or consultant of the Company or any
Related Corporation.  The Committee may take into consideration a recipient's
individual circumstances in determining whether to grant a Stock Right.  The
granting of any Stock Right to any individual or entity shall neither entitle
that individual or entity to, nor disqualify such individual or entity from,
participation in any other grant of Stock Rights.

   4.  Stock.  The stock subject to Stock Rights shall be authorized but
       -----                                                            
unissued shares of Common Stock of the Company, par value $.10 per share (the
"Common Stock"), or shares of Common Stock reacquired by the Company in any
manner.  The aggregate number of shares which may be issued pursuant to the Plan
is equal to the "Plan Share Limit" as defined below.  If any Option granted
under the Plan shall expire or terminate for any reason without having been
exercised in full or shall cease for any 
<PAGE>
 
reason to be exercisable in whole or in part or shall be repurchased by the
Company, the unpurchased shares of Common Stock subject to such Option shall
again be available for grants of Stock Rights under the Plan.

   For purposes of this Plan the "Plan Share Limit" shall be 600,000 shares,
such total to include the number of shares that are available for grant, award
or purchase under the Company's 1986 Stock Plan (the "Old Plan") at the time of
expiration of the Old Plan.

   No employee of the Company or any Related Corporation may be granted Options
to acquire, in the aggregate, more than 500,000 shares of Common Stock during
any fiscal year of the Company.  If any Option granted under the Plan shall
expire or terminate for any reason without having been exercised in full or
shall cease for any reason to be exercisable in whole or in part or shall be
repurchased by the Company, the shares subject to such Option shall be included
in the determination of the aggregate number of shares of Common Stock deemed to
have been granted to such employee under the Plan.

   5.  Granting of Stock Rights.  Stock Rights may be granted under the Plan at
       ------------------------                                                
any time on or after July 25, 1996 and prior to July 25, 2006.  The date of
grant of a Stock Right under the Plan will be the date specified by the
Committee at the time it grants the Stock Right; provided, however, that such
date shall not be prior to the date on which the Committee acts to approve the
grant.

   6.  Minimum Option Price; ISO Limitations.
       ------------------------------------- 

       A.  Price for Non-Qualified Options, Awards and Purchases. Subject to
           -----------------------------------------------------
   Paragraph 2D (relating to compliance with Section 162(m) of the Code), the
   exercise price per share specified in the agreement relating to each Non-
   Qualified Option granted, and the purchase price per share of stock granted
   in any Award or authorized as a Purchase, under the Plan may be less than the
   fair market value of the Common Stock of the Company on the date of grant,
   provided that, in no event shall such exercise price or such purchase price
   be less than the minimum legal consideration required therefor under the laws
   of any jurisdiction in which the Company or its successors in interest may be
   organized. The Committee may, in its discretion, subject any Stock Right
   granted under the Plan to any terms or conditions necessary for compensation
   recognized in connection with the exercise of such Stock Right or the
   disposition of Common Stock acquired pursuant to such Stock Right, to
   constitute qualified performance-based compensation under Section 162(m) of
   the Code and applicable regulations promulgated thereunder.

       B.  Price for ISOs. The exercise price per share specified in the
           --------------
   agreement relating to each ISO granted under the Plan shall not be less than
   the fair market value per share of Common Stock on the date of such grant. In
   the case of an ISO to be granted to an employee owning stock possessing more
   than ten percent (10%) of the total combined voting power of all classes of
   stock of the Company or any Related Corporation, the price per share
   specified in the agreement relating to such ISO shall not be less than one
   hundred ten percent (110%) of the fair market value per share of Common Stock
   on the date of grant. For purposes of determining stock ownership under this
   paragraph, the rules of Section 424(d) of the Code shall apply. The date of
   grant for purposes of this subparagraph shall mean the date that the Company
   or a Related Corporation completes the corporate action constituting an offer
   of stock for sale to an individual.

       C.  $100,000 Annual Limitation on ISO Vesting.  Each eligible employee
           -----------------------------------------                         
   may be granted Options treated as ISOs only to the extent that, in the
   aggregate under this Plan and all incentive stock option plans of the Company
   and any Related Corporation, ISOs do not become exercisable for the first
   time by such employee during any calendar year with respect to stock 
<PAGE>
 
   having a fair market value (determined at the time the ISOs were granted) in
   excess of $100,000. The Company intends to designate any Options granted in
   excess of such limitation as Non-Qualified Options and the Company shall
   issue separate certificates to the optionee with respect to Options that are
   Non-Qualified Options and Options that are ISOs.

       D.  Determination of Fair Market Value. If, at the time an Option is
           ----------------------------------
   granted under the Plan, the Company's Common Stock is publicly traded, "fair
   market value" shall be determined as of the date of grant or, if the prices
   or quotes discussed in this sentence are unavailable for such date, the last
   business day for which such prices or quotes are available prior to the date
   of grant and shall mean (i) the average (on that date) of the high and low
   prices of the Common Stock on the principal national securities exchange on
   which the Common Stock is traded, if the Common Stock is then traded on a
   national securities exchange; or (ii) the last reported sale price (on that
   date) of the Common Stock on the Nasdaq National Market, if the Common Stock
   is not then traded on a national securities exchange; or (iii) the closing
   bid price (or average of bid prices) last quoted (on that date) by an
   established quotation service for over-the-counter securities, if the Common
   Stock is not reported on the Nasdaq National Market. If the Common Stock is
   not publicly traded at the time an Option is granted under the Plan, "fair
   market value" shall mean the fair value of the Common Stock as determined by
   the Committee after taking into consideration all factors which it deems
   appropriate, including, without limitation, recent sale and offer prices of
   the Common Stock in private transactions negotiated at arm's length.

   7.  Option Duration.  Subject to earlier termination as provided in
       ---------------                                                
paragraphs 9 and 10 or in the agreement relating to such Option, each Option
shall expire on the date specified by the Committee, but not more than (i) ten
years from the date of grant in the case of Options generally and (ii) five
years from the date of grant in the case of ISOs granted to an employee owning
stock possessing more than ten percent (10%) of the total combined voting power
of all classes of stock of the Company or any Related Corporation, as determined
under paragraph 6(B).  Subject to earlier termination as provided in paragraphs
9 and 10, the term of each ISO shall be the term set forth in the original
instrument granting such ISO, except with respect to any part of such ISO that
is converted into a Non-Qualified Option pursuant to paragraph 16.

   8.  Exercise of Option.  Subject to the provisions of Paragraphs 9 through
       ------------------                                                    
12, each Option granted under the Plan shall be exercisable as follows:

           A.  Vesting.  The Option shall either be fully exercisable on the
               -------                                                      
   date of grant or shall become exercisable thereafter in such installments as
   the Committee may specify.

           B.  Full Vesting of Installments.  Once an installment becomes
               ----------------------------                              
   exercisable it shall remain exercisable until expiration or termination of
   the Option, unless otherwise specified by the Committee.

           C.  Partial Exercise.  Each Option or installment may be exercised
               ----------------                                              
   at any time or from time to time, in whole or in part, for up to the total
   number of shares with respect to which it is then exercisable.

           D.   Acceleration of Vesting.  The Committee shall have the right to
                -----------------------                                        
   accelerate the date that any installment of any Option becomes exercisable;
   provided that the Committee shall not, without the consent of an optionee,
   accelerate the permitted exercise date of any installment of any Option
   granted to any employee as an ISO (and not previously converted into a Non-
   Qualified Option pursuant to paragraph 16) if such acceleration would violate
   the annual vesting limitation contained in Section 422(d) of the Code, as
   described in paragraph 6(C).
<PAGE>
 
   9.  Termination of Employment.  Unless otherwise specified in the agreement
       -------------------------                                              
relating to such ISO, if an ISO optionee ceases to be employed by the Company
and all Related Corporations other than by reason of death or disability as
defined in paragraph 10, no further installments of his or her ISOs shall become
exercisable, and his or her ISOs shall terminate on the earlier of (a) three
months after the  date of termination of his or her employment, or (b) their
specified expiration dates, except to the extent that such ISOs (or unexercised
installments thereof) have been converted into Non-Qualified Options pursuant to
paragraph 16.  For purposes of this paragraph 9, employment shall be considered
as continuing uninterrupted during any bona fide leave of absence (such as those
attributable to illness, military obligations or governmental service) provided
that the period of such leave does not exceed 90 days or, if longer, any period
during which such optionee's right to reemployment is guaranteed by statute or
by contract.  A bona fide leave of absence with the written approval of the
Committee shall not be considered an interruption of employment under this
paragraph 9, provided that such written approval contractually obligates the
Company or any Related Corporation to continue the employment of the optionee
after the approved period of absence.  ISOs granted under the Plan shall not be
affected by any change of employment within or among the Company and Related
Corporations, so long as the optionee continues to be an employee of the Company
or any Related Corporation.  Nothing in the Plan shall be deemed to give any
grantee of any Stock Right the right to be retained in employment or other
service by the Company or any Related Corporation for any period of time.

   10. Death; Disability.
       ----------------- 

       A.  Death.  If an ISO optionee ceases to be employed by the Company
           -----                                                          
   and all Related Corporations by reason of his or her death, any ISO owned by
   such optionee may be exercised, to the extent otherwise exercisable on the
   date of death, by the estate, personal representative or beneficiary who has
   acquired the ISO by will or by the laws of descent and distribution, until
   the earlier of (i) the specified expiration date of the ISO or (ii) 180 days
   from the date of the optionee's death.

       B.  Disability.  If an ISO optionee ceases to be employed by the Company
           ----------                                                          
   and all Related Corporations by reason of his or her disability, such
   optionee shall have the right to exercise any ISO held by him or her on the
   date of termination of employment, for the number of shares for which he or
   she could have exercised it on that date, until the earlier of (i) the
   specified expiration date of the ISO or (ii) 180 days from the date of the
   termination of the optionee's employment.  For the purposes of the Plan, the
   term "disability" shall mean "permanent and total disability" as defined in
   Section 22(e)(3) of the Code or any successor statute.

   11. Assignability.  No Stock Right shall be assignable or transferable by the
       -------------                                                            
grantee except by will, by the laws of descent and distribution or, in the case
of Non-Qualified Options only, pursuant to a valid domestic relations order.
Except as set forth in the previous sentence, during the lifetime of a grantee
each Stock Right shall be exercisable only by such grantee.

   12. Terms and Conditions of Options.  Options shall be evidenced by
       -------------------------------                                
instruments (which need not be identical) in such forms as the Committee may
from time to time approve.  Such instruments shall conform to the terms and
conditions set forth in paragraphs 6 through 11 hereof and may contain such
other provisions as the Committee deems advisable which are not inconsistent
with the Plan, including restrictions applicable to shares of Common Stock
issuable upon exercise of Options.  The Committee may specify that any Non-
Qualified Option shall be subject to the restrictions set forth herein with
respect to ISOs, or to such other termination and cancellation provisions as the
Committee may determine.  The Committee may from time to time confer authority
and responsibility on one or more of 
<PAGE>
 
its own members and/or one or more officers of the Company to execute and
deliver such instruments. The proper officers of the Company are authorized and
directed to take any and all action necessary or advisable from time to time to
carry out the terms of such instruments.

   13. Adjustments.  Upon the occurrence of any of the following events, an
       -----------                                                         
optionee's rights with respect to Options granted to such optionee hereunder
shall be adjusted as hereinafter provided, unless otherwise specifically
provided in the written agreement between the optionee and the Company relating
to such Option:

       A.  Stock Dividends and Stock Splits.  If the shares of Common Stock
           --------------------------------                                
   shall be subdivided or combined into a greater or smaller number of shares or
   if the Company shall issue any shares of Common Stock as a stock dividend on
   its outstanding Common Stock, the number of shares of Common Stock
   deliverable upon the exercise of Options shall be appropriately increased or
   decreased proportionately, and appropriate adjustments shall be made in the
   purchase price per share to reflect such subdivision, combination or stock
   dividend.

       B.  Consolidations or Mergers.  If the Company is to be consolidated
           -------------------------                                       
   with or acquired by another entity in a merger or other reorganization in
   which the holders of the outstanding voting stock of the Company immediately
   preceding the consummation of such event, shall, immediately following such
   event, hold, as a group, less than a majority of the voting securities of the
   surviving or successor entity, or in the event of a sale of all or
   substantially all of the Company's assets or otherwise (each, an
   "Acquisition"), the Committee or the board of directors of any entity
   assuming the obligations of the Company hereunder (the "Successor Board"),
   shall, as to outstanding Options, either (i) make appropriate provision for
   the continuation of such Options by substituting on an equitable basis for
   the shares then subject to such Options either (a) the consideration payable
   with respect to the outstanding shares of Common Stock in connection with the
   Acquisition, (b) shares of stock of the surviving or successor corporation or
   (c) such other securities as the Successor Board deems appropriate, the fair
   market value of which shall not materially exceed the fair market value of
   the shares of Common Stock subject to such Options immediately preceding the
   Acquisition; or (ii) upon written notice to the optionees, provide that all
   Options must be exercised, to the extent then exercisable or to be
   exercisable as a result of the Acquisition, within a specified number of days
   of the date of such notice, at the end of which period the Options shall
   terminate; or (iii) terminate all Options in exchange for a cash payment
   equal to the excess of the fair market value of the shares subject to such
   Options (to the extent then exercisable or to be exercisable as a result of
   the Acquisition) over the exercise price thereof.

       C.  Recapitalization or Reorganization.  In the event of a
           ----------------------------------                    
   recapitalization or reorganization of the Company (other than a transaction
   described in subparagraph B above) pursuant to which securities of the
   Company or of another corporation are issued with respect to the outstanding
   shares of Common Stock, an optionee upon exercising an Option shall be
   entitled to receive for the purchase price paid upon such exercise the
   securities he or she would have received if he or she had exercised such
   Option prior to such recapitalization or reorganization.

       D.  Modification of ISOs.  Notwithstanding the foregoing, any
           --------------------                                     
   adjustments made pursuant to subparagraphs A, B or C with respect to ISOs
   shall be made only after the Committee, after consulting with counsel for the
   Company, determines whether such adjustments would constitute a
   "modification" of such ISOs (as that term is defined in Section 424 of the
   Code) or would cause any adverse tax consequences for the holders of such
   ISOs.  If the Committee determines that such adjustments made with respect to
   ISOs would constitute a modification of such ISOs or would cause adverse tax
   consequences to the holders, it may refrain from making such adjustments.
<PAGE>
 
       E.  Dissolution or Liquidation. In the event of the proposed dissolution
           --------------------------
   or liquidation of the Company, each Option will terminate immediately prior
   to the consummation of such proposed action or at such other time and subject
   to such other conditions as shall be determined by the Committee.

       F.  Issuances of Securities.  Except as expressly provided herein, no
           -----------------------                                          
   issuance by the Company of shares of stock of any class, or securities
   convertible into shares of stock of any class, shall affect, and no
   adjustment by reason thereof shall be made with respect to, the number or
   price of shares subject to Options.  No adjustments shall be made for
   dividends paid in cash or in property other than securities of the Company.

       G.  Fractional Shares.  No fractional shares shall be issued under
           -----------------                                             
   the Plan and the optionee shall receive from the Company cash in lieu of such
   fractional shares.

       H.  Adjustments.  Upon the happening of any of the events described in
           -----------                                                       
   subparagraphs A, B or C above, the class and aggregate number of shares set
   forth in paragraph 4 hereof that are subject to Stock Rights which previously
   have been or subsequently may be granted under the Plan shall also be
   appropriately adjusted to reflect the events described in such subparagraphs.
   The Committee or the Successor Board shall determine the specific adjustments
   to be made under this paragraph 13 and, subject to paragraph 2, its
   determination shall be conclusive.

   14. Means of Exercising Options.  An Option (or any part or installment
       ---------------------------                                        
thereof) shall be exercised by giving written notice to the Company at its
principal office address, or to such transfer agent as the Company shall
designate.  Such notice shall identify the Option being exercised and specify
the number of shares as to which such Option is being exercised, accompanied by
full payment of the purchase price therefor either (a) in United States dollars
in cash or by check, (b) at the discretion of the Committee, through delivery of
shares of Common Stock having a fair market value equal as of the date of the
exercise to the cash exercise price of the Option, (c) at the discretion of the
Committee, by delivery of the grantee's personal recourse note bearing interest
payable not less than annually at no less than 100% of the lowest applicable
Federal rate, as defined in Section 1274(d) of the Code, (d) at the discretion
of the Committee and consistent with applicable law, through the delivery of an
assignment to the Company of a sufficient amount of the proceeds from the sale
of the Common Stock acquired upon exercise of the Option and an authorization to
the broker or selling agent to pay that amount to the Company, which sale shall
be at the participant's direction at the time of exercise, or (e) at the
discretion of the Committee, by any combination of (a), (b), (c) and (d) above.
If the Committee exercises its discretion to permit payment of the exercise
price of an ISO by means of the methods set forth in clauses (b), (c), (d) or
(e) of the preceding sentence, such discretion shall be exercised in writing at
the time of the grant of the ISO in question.  The holder of an Option shall not
have the rights of a shareholder with respect to the shares covered by such
Option until the date of issuance of a stock certificate to such holder for such
shares.  Except as expressly provided above in paragraph 13 with respect to
changes in capitalization and stock dividends, no adjustment shall be made for
dividends or similar rights for which the record date is before the date such
stock certificate is issued.

   15. Term and Amendment of Plan.  This Plan was adopted by the Board on July
       --------------------------                                             
25, 1996, subject, with respect to the validation of ISOs granted under the
Plan, to approval of the Plan by the stockholders of the Company at the next
Meeting of Stockholders or, in lieu thereof, by written consent.  If the
approval of stockholders is not obtained prior to July 25, 1997, any grants of
ISOs under the Plan made prior to that date shall be Non-Qualified Options.  The
Plan shall expire at the end of the day on July 24, 2006 (except as to Options
outstanding on that date).  Subject to the provisions of paragraph 5 above,
Options may be granted under the Plan prior to the date of stockholder approval
of the Plan.  The 
<PAGE>
 
Board may terminate or amend the Plan in any respect at any time, except that,
without the approval of the stockholders obtained within 12 months before or
after the Board adopts a resolution authorizing any of the following actions:
(a) the total number of shares that may be issued under the Plan may not be
increased (except by adjustment pursuant to paragraph 13); (b) the provisions of
paragraph 3 regarding eligibility for grants of ISOs may not be modified; (c)
the provisions of paragraph 6(B) regarding the exercise price at which shares
may be offered pursuant to ISOs may not be modified (except by adjustment
pursuant to paragraph 13); and (d) the expiration date of the Plan may not be
extended. Except as otherwise provided in this paragraph 15, in no event may
action of the Board or stockholders alter or impair the rights of a grantee,
without such grantee's consent, under any Stock Right previously granted to such
grantee.

   16. Modifications of ISOs; Conversion of ISOs into Non-Qualified Options.
       -------------------------------------------------------------------- 
Subject to Paragraph 13D, without the prior written consent of the holder of an
ISO, the Committee shall not alter the terms of such ISO (including the means of
exercising such ISO) if such alteration would constitute a modification (within
the meaning of Section 424(h)(3) of the Code).  The Committee, at the written
request or with the written consent of any optionee, may in its discretion take
such actions as may be necessary to convert such optionee's ISOs (or any
installments or portions of installments thereof) that have not been exercised
on the date of conversion into Non-Qualified Options at any time prior to the
expiration of such ISOs, regardless of whether the optionee is an employee of
the Company or a Related Corporation at the time of such conversion.  Such
actions may include, but shall not be limited to, extending the exercise period
or reducing the exercise price of the appropriate installments of such ISOs.  At
the time of such conversion, the Committee (with the consent of the optionee)
may impose such conditions on the exercise of the resulting Non-Qualified
Options as the Committee in its discretion may determine, provided that such
conditions shall not be inconsistent with this Plan.  Nothing in the Plan shall
be deemed to give any optionee the right to have such optionee's ISOs converted
into Non-Qualified Options, and no such conversion shall occur until and unless
the Committee takes appropriate action.  Upon the taking of such action, the
Company shall issue separate certificates to the optionee with respect to
Options that are Non-Qualified Options and Options that are ISOs.

   17. Application Of Funds.  The proceeds received by the Company from the sale
       --------------------                                                     
of shares pursuant to Options granted and Purchases authorized under the Plan
shall be used for general corporate purposes.

   18. Notice to Company of Disqualifying Disposition.  By accepting an ISO
       ----------------------------------------------                      
granted under the Plan, each optionee agrees to notify the Company in writing
immediately after such optionee makes a Disqualifying Disposition (as described
in Sections 421, 422 and 424 of the Code and regulations thereunder) of any
stock acquired pursuant to the exercise of ISOs granted under the Plan.  A
Disqualifying Disposition is generally any disposition occurring on or before
the later of (a) the date two years following the date the ISO was granted or
(b) the date one year following the date the ISO was exercised.

   19. Withholding of Additional Income Taxes.  Upon the exercise of a Non-
       --------------------------------------                             
Qualified Option, the grant of an Award, the making of a Purchase of Common
Stock for less than its fair market value, the making of a Disqualifying
Disposition (as defined in paragraph 18), the vesting or transfer of restricted
stock or securities acquired on the exercise of an Option hereunder, or the
making of a distribution or other payment with respect to such stock or
securities, the Company may withhold taxes in respect of amounts that constitute
compensation includible in gross income.  The Committee in its discretion may
condition (i) the exercise of an Option, (ii) the grant of an Award, (iii) the
making of a Purchase of Common Stock for less than its fair market value, or
(iv) the vesting or transferability of restricted stock 
<PAGE>
 
or securities acquired by exercising an Option, on the grantee's making
satisfactory arrangement for such withholding. Such arrangement may include
payment by the grantee in cash or by check of the amount of the withholding
taxes or, at the discretion of the Committee, by the grantee's delivery of
previously held shares of Common Stock or the withholding from the shares of
Common Stock otherwise deliverable upon exercise of a Option shares having an
aggregate fair market value equal to the amount of such withholding taxes.

   20. Governmental Regulation.  The Company's obligation to sell and deliver
       -----------------------                                               
shares of the Common Stock under this Plan is subject to the approval of any
governmental authority required in connection with the authorization, issuance
or sale of such shares.

   Government regulations may impose reporting or other obligations on the
Company with respect to the Plan.  For example, the Company may be required to
send tax information statements to employees and former employees that exercise
ISOs under the Plan, and the Company may be required to file tax information
returns reporting the income received by grantees of Options in connection with
the Plan.

   21. Governing Law.  The validity and construction of the Plan and the
       -------------                                                    
instruments evidencing Options shall be governed by the laws of the State of
Delaware, or the laws of any jurisdiction in which the Company or its successors
in interest may be organized.

<PAGE>
 
                                                                     Exhibit 5.1


                                     November 15, 1996


Davox Corporation
6 Technology Park Drive
Westford, Massachusetts  01886

   Re: Registration Statement on Form S-8 Relating to the
       Davox Corporation 1996 Stock Plan (the "Plan")
       ----------------------------------------------

Ladies and Gentlemen:

   Reference is made to the above-captioned Registration Statement on Form S-8
(the "Registration Statement") filed by Davox Corporation (the "Company") with
the Securities and Exchange Commission under the Securities Act of 1933, as
amended, relating to an aggregate of 600,000 shares of Common Stock, $.10 par
value, of the Company (the "Shares").

   We are counsel to the Company and are familiar with the proceedings of its
stockholders and Board of Directors.  We have examined original or certified
copies of the Company's certificate of incorporation, as amended, the Company's
by-laws, as amended, the corporate records of the Company to the date hereof,
and such other certificates, documents, records and materials as we have deemed
necessary in connection with this opinion letter.

   We are members only of the Bar of the Commonwealth of Massachusetts and are
not experts in, and express no opinion regarding, the laws of any jurisdiction
other than the Commonwealth of Massachusetts and the United States of America,
and the General Corporation Law of the State of Delaware.

   Based upon and subject to the foregoing, we are of the opinion that the
Shares issued or proposed to be issued by the Company pursuant to the Plan will
be, upon receipt of the consideration provided for in the Plan, validly issued,
fully paid and nonassessable after issuance of such Shares in accordance with
the terms of the Plan.

   We hereby consent to the filing of this opinion as Exhibit 5.1 to the
Registration Statement.

                             Very truly yours,

                             /s/ Testa, Hurwitz & Thibeault, LLP
                            
                             TESTA, HURWITZ & THIBEAULT, LLP

<PAGE>
 
                                                                    Exhibit 23.1




                   CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS


   As independent public accountants, we hereby consent to the incorporation by
reference in this registration statement of our reports dated January 22, 1996
included in Davox Corporation's Form 10-K for the year ended December 31, 1995
and to all references to our Firm included in this registration statement.


                              ARTHUR ANDERSEN LLP



Boston, Massachusetts
November 12, 1996


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