MICROAGE INC /DE/
10-Q, 1996-06-12
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-Q


    (Mark One)


      --------
         X      Quarterly report pursuant to Section 13 or 15 (d) of the 
      --------  Securities Exchange Act of 1934,

      For the quarterly period ended April 28, 1996 or

      --------
                Transition report pursuant to Section 13 or 15(d) of the 
      --------  Securities Exchange Act of 1934

      Commission file number 0-15995

                                 MICROAGE, INC.
             (Exact name of registrant as specified in its charter)

      Delaware                                                        86-0321346
      (State of incorporation)                               (I. R. S.  Employer
                                                             Identification No.)

      2400 South MicroAge Way
      Tempe, AZ                                                            85282
      (Address of principal executive offices)                        (Zip Code)

      Registrant's telephone number, including area code:  (602) 804-2000

      The registrant  (1) has filed all reports  required to be filed by Section
      13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12
      months and (2) has been subject to such filing  requirements  for the past
      90 days.

                                       Yes  X   No 
                                          ----    ----

      The number of shares of the registrant's  Common Stock (par value $.01 per
      share) outstanding at June 10, 1996 was 14,456,641.
<PAGE>
                                      INDEX

                                 MICROAGE, INC.


PART I.         FINANCIAL INFORMATION

Item 1.         Financial Statements (Unaudited)

                Consolidated  balance  sheets -- April 28,  1996 and October 29,
                1995.

                Consolidated  statements  of income -- Quarters  ended April 28,
                1996 and April 30, 1995; 26 weeks ended April 28, 1996 and April
                30, 1995.

                Consolidated  statements  of cash flows -- 26 weeks  ended ended
                April 28, 1996 and April 30, 1995.

                Notes to consolidated financial statements -- April 28, 1996.

Item 2.         Management's  Discussion and Analysis of Financial  Condition
                and Results of Operations.

PART II.        OTHER INFORMATION

Item 1.         Legal Proceedings

Item 4.         Submission of Matters to a Vote of Security Holders

Item 6.         Exhibits and Reports on Form 8-K

SIGNATURES
                                            1
<PAGE>
PART I.  FINANCIAL INFORMATION

Item 1.  Financial Statements (Unaudited)

                                 MICROAGE, INC.
                     CONSOLIDATED BALANCE SHEETS (UNAUDITED)
                        (in thousands, except share data)
<TABLE>
<CAPTION>
                                     Assets
                                                                              April 28,            October 29,
                                                                                1996                   1995
                                                                         -------------------    -------------------
<S>                                                                      <C>                    <C>             
Current assets:
     Cash and cash equivalents                                           $          8,050       $         13,700
     Accounts and notes receivable, net                                           219,891                183,286
     Inventory, net                                                               289,587                297,742
     Other                                                                         13,113                 13,006
                                                                         -----------------      -----------------
         Total current assets                                                     530,641                507,734

Property and equipment, net                                                        46,933                 45,689
Intangible assets, net                                                             11,227                 11,201
Other                                                                               8,937                  7,939
                                                                         -----------------      -----------------
         Total assets                                                    $        597,738       $        572,563
                                                                         =================      =================

                                       Liabilities and Stockholders' Equity
Current liabilities:
     Accounts payable                                                    $        396,376       $        379,897
     Accrued liabilities                                                           18,684                 13,968
     Current portion of long-term obligations                                       1,924                  2,908
     Other                                                                          3,235                  3,258
                                                                         -----------------      -----------------
         Total current liabilities                                                420,219                400,031

Long-term obligations                                                               3,571                  4,079

Stockholders' equity:
     Preferred stock, par value $1.00 per share;
         Shares authorized:  5,000,000
         Issued and outstanding:  none                                                 --                     --
     Common stock, par value $.01 per share;
         Shares authorized:  40,000,000
         Issued:  April 28, 1996        14,540,394
                  October 29, 1995      14,459,847                                    145                    145
     Additional paid-in capital                                                   122,940                122,399
     Retained earnings                                                             54,034                 49,539
     Loan to ESOT                                                                    (447)                  (768)
     Note receivable - stock purchase agreement                                    (2,000)                (2,000)
     Treasury stock, at cost;
         Shares:  April 28, 1996                97,028
                  October 29, 1995             115,443                               (724)                  (862)
                                                                         -----------------      -----------------
         Total stockholders' equity                                               173,948                168,453
                                                                         -----------------      -----------------
         Total liabilities and stockholders' equity                      $        597,738       $        572,563
                                                                         =================      =================
</TABLE>
   The accompanying notes are an integral part of these financial statements.
                                        2
<PAGE>
                                 MICROAGE, INC.
                  CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
                      (in thousands, except per share data)



<TABLE>
<CAPTION>
                                                           Quarters ended                        26 weeks ended
                                                  ----------------------------------    ----------------------------------
                                                      April 28,          April 30,           April 28,         April 30,
                                                        1996               1995               1996              1995
                                                  ---------------    ---------------    ----------------  ----------------
<S>                                               <C>                <C>                <C>               <C>            
    Revenue                                       $      863,648     $      743,460     $     1,643,966   $     1,417,779

    Cost of sales                                        819,079            704,204           1,559,454         1,344,256
                                                  ---------------    ---------------    ----------------  ----------------

    Gross profit                                          44,569             39,256              84,512            73,523

    Operating expenses                                    35,038             30,393              69,053            56,254
                                                  ---------------    ---------------    ----------------  ----------------

    Operating income                                       9,531              8,863              15,459            17,269

    Other expenses - net                                   4,384              4,593               7,542             8,036
                                                  ---------------    ---------------    ----------------  ----------------

    Income before income taxes                             5,147              4,270               7,917             9,233

    Provision for income taxes                             2,209              1,839               3,422             3,930
                                                  ---------------    ---------------    ----------------  ----------------

    Net income                                    $        2,938     $        2,431     $         4,495   $         5,303
                                                  ===============    ===============    ================  ================

    Net income per common share                   $         0.20     $         0.17     $          0.31   $          0.37
                                                  ===============    ===============    ================  ================

    Weighted average common and
      common equivalent
      shares outstanding                                  14,654             14,270              14,508            14,269
</TABLE>
   The accompanying notes are an integral part of these financial statements.
                                        3
<PAGE>
                                 MICROAGE, INC.
                CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
                Increase (Decrease) in Cash and Cash Equivalents
                                 (in thousands)
<TABLE>
<CAPTION>
                                                                                            26 weeks ended
                                                                                    --------------------------------
                                                                                      April 28,          April 30,
                                                                                         1996               1995
                                                                                    --------------     -------------
<S>                                                                                    <C>               <C>       
    Cash flows from operating activities:
      Net income                                                                       $    4,495        $    5,303
      Adjustments to reconcile net income to
        net cash provided by operating activities:
           Depreciation and amortization                                                    9,205             6,919
           Provision for losses on accounts and notes receivable                            3,113             2,500
           Changes in assets and liabilities, net of business acquisitions:
             Accounts and notes receivable                                                (39,718)           20,387
             Inventory                                                                      7,705           (11,104)
             Other current assets                                                            (107)              (33)
             Other assets                                                                  (1,061)           (1,902)
             Accounts payable                                                              16,478             2,969
             Accrued liabilities                                                            4,716            (1,533)
             Other liabilities                                                                115               283
                                                                                    --------------     -------------
        Net cash provided by operating activities                                           4,941            23,789

    Cash flows from investing activities:
      Purchases of property and equipment                                                  (9,237)          (12,509)
      Purchases of businesses and investments
        in unconsolidated companies                                                             -            (2,550)
                                                                                    --------------     -------------
        Net cash used in investing activities                                              (9,237)          (15,059)

    Cash flows from financing activities:
      Amounts received from ESOT                                                              321               315
      Proceeds from stock options exercised                                                   541               783
      Principal payments on long-term obligations                                          (2,216)           (1,050)
                                                                                    --------------     -------------
        Net cash provided by (used in) financing activities                                (1,354)               48
                                                                                    --------------     -------------
    Net increase (decrease) in cash and cash equivalents                                   (5,650)            8,778

    Cash and cash equivalents at beginning of period                                       13,700            11,074
                                                                                    --------------     -------------
    Cash and cash equivalents at end of period                                         $    8,050         $  19,852
                                                                                    ==============     =============
</TABLE>
   The accompanying notes are an integral part of these financial statements.
                                        4
<PAGE>
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

NOTE A - BASIS OF PRESENTATION

The accompanying unaudited  consolidated financial statements of MicroAge,  Inc.
(the "Company") do not include all of the information and footnotes  required by
generally accepted accounting principles for complete financial  statements.  In
the opinion of  management,  all  adjustments  (consisting  of normal  recurring
accruals)  considered  necessary for a fair statement of results for the periods
have been included.  Operating results for the 26 weeks ended April 28, 1996 are
not  necessarily  indicative  of the results  that may be expected  for the year
ending  November 3, 1996.  For further  information,  refer to the  consolidated
financial  statements  and footnotes  thereto  included in the Company's  Annual
Report on Form 10-K for the year ended October 29, 1995.

NOTE B - OTHER EXPENSES - NET

Other expenses - net consists of the following:


                                       Quarters ended          26 weeks ended
                                  ----------------------  ---------------------
                                   April 28,  April 30,    April 28,   April 30,
                                     1996        1995        1996        1995
                                  ---------- -----------  ----------  ---------
      Interest expense            $     818  $    1,156   $   1,061   $   2,226
                                                           
      Expenses from sales of
       accounts receivable            3,202       2,628       6,001       4,764
      Other                             364         809         480       1,046
                                  ==========  ==========  ==========  =========
                                  $   4,384   $   4,593   $   7,542    $  8,036
                                  ==========  ==========  ==========  =========




NOTE C - LITIGATION

On July 14 through July 19, 1994,  seven class action  complaints  were filed in
the  United  States  District  Court for the  District  of Arizona  against  the
Company,  certain of its officers and directors,  and, in three of the lawsuits,
one of the underwriters of the Company's June 16, 1994 public offering of common
stock.  On December 5, 1994,  the Court  consolidated  the seven  actions into a
single  action.  On February 16, 1995,  plaintiffs  filed and served an amended,
consolidated  complaint  against the Company,  certain officers and directors of
the Company, and three of the underwriters of the Company's June 16, 1994 public
offering of common stock ("the Complaint"). The Complaint purports to be brought
on behalf of a class of  purchasers  of the  Company's  common  stock during the
period April 13, 1994 through July 14, 1994. The complaint alleges,  among other
things,  that the Company violated federal  securities laws by making misleading
public statements and omitting material facts regarding the Company's operations
and  financial  results,  which  the  plaintiffs  contend  to have  artificially
inflated  the price of the  Company's  common  stock  during the  alleged  class
period. The complaint seeks unspecified compensatory damages as well as fees and
costs. On April 28, 1995, the Company filed a motion to dismiss the Complaint in
its  entirety.  On March 25,  1996,  the Court  dismissed  the  majority  of the
allegations  contained  in  the  Complaint.   The  Company  and  the  individual
defendants deny the plaintiffs'  remaining  allegations of wrongdoing and intend
to vigorously defend themselves in these actions. The proceeding is in its early
stages,  however,  and its outcome  cannot be predicted  with  certainty at this
time.
                                       5
<PAGE>
NOTE D - STATEMENT OF FINANCIAL  ACCOUNTING  STANDARDS NO. 123 - ACCOUNTING  FOR
STOCK-BASED COMPENSATION

The  accounting  requirements  are  effective for  transactions  entered into in
fiscal years beginning after December 15, 1995. The disclosure  requirements are
effective  for  fiscal  years  beginning  after  December  31,  1995.  Pro forma
disclosures required for entities that elect to continue to measure compensation
cost using APB Opinion No. 25 must include the effects of all awards  granted in
fiscal  years that begin after  December 15, 1994.  This  Statement  establishes
financial   accounting  and  reporting   standards  for   stock-based   employee
compensation  plans.  This  Statement  defines  the fair value  based  method of
accounting  for an  employee  stock  option or  similar  equity  instrument  and
encourages  all  entities  to adopt that method of  accounting  for all of their
employee stock compensation plans. However, it also allows an entity to continue
to measure  compensation  cost for those plans using the  intrinsic  value based
method of  accounting  prescribed  by APB Opinion No. 25,  Accounting  for Stock
Issued to Employees.  The Company expects to implement the disclosure provisions
of SFAS 123 for its fiscal year ending November 2, 1997.
                                       6
<PAGE>
ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS

Results of Operations

The following table sets forth, for the indicated  periods,  data as percentages
of total revenue:
<TABLE>
<CAPTION>
                                                    Quarter ended                             26 weeks ended
                                -------------------------------------------------------------------------------------
                                April.28,  Jan. 28,   Oct. 29,   July 30,   April 30,   April 28,      April 30,
                                  1996       1996       1995      1995        1995        1996            1995
                                  ----       ----       ----      ----        ----        ----            ----
<S>                             <C>        <C>        <C>        <C>        <C>         <C>            <C>        
    Revenue (in thousands)      $863,648   $780,318   $764,239   $759,082   $743,460    $1,643,966     $ 1,417,779

    Cost of sales                   94.8 %     94.9 %     94.8 %     94.9 %     94.7 %        94.9 %          94.8 %
                                ---------  ---------  ---------  --------   ---------  ------------    ------------
    Gross profit                     5.2        5.1        5.2       5.1         5.3           5.1             5.2

    Operating and other expenses
       Operating expenses            4.1        4.4        4.8       4.4         4.1           4.2             4.0
       Restructuring and other
           one-time charges            -          -        1.2         -           -             -               -
                                                                                                                 
                                ---------  ---------  ---------  --------   ---------  ------------    ------------
    Total                            4.1        4.4        6.0       4.4         4.1           4.2             4.0
                                ---------  ---------  ---------  --------   ---------  ------------    ------------
    Operating income                 1.1        0.8      (0.8)       0.7         1.2           0.9             1.2

    Other expenses - net             0.5        0.4        0.5       0.5         0.6           0.5             0.6
                                ---------  ---------  ---------  --------   ---------  ------------    ------------
    Income (loss) before income      0.6        0.4      (1.2)       0.2         0.6           0.5             0.7
    taxes

    Provision for income taxes       0.3        0.2      (0.5)       0.1         0.3           0.2             0.3
                                ---------  ---------  ---------  --------   ---------  ------------    ------------
    Net income (loss)                0.3 %      0.2 %    (0.8) %     0.1 %       0.3 %         0.3 %           0.4 %
                                =========  =========  =========  ========   =========  ============    ============
</TABLE>

Total Revenue. Total revenue increased $120.2 million, or 16%, to $863.7 million
for the quarter  ended April 28, 1996 as compared to the quarter ended April 30,
1995.  This  revenue  increase  included a $63.1  million,  or 22%,  increase in
systems  integration  business revenue and an $80.5 million, or 19%, increase in
distribution business revenue.

Total revenue increased $226.2 million, or 16%, to $1.6 billion for the 26 weeks
ended April 28, 1996 as  compared  to the 26 weeks  ended April 30,  1995.  This
revenue  increase  included  a  $113.9  million,  or  21%,  increase in  systems
integration  business  revenue  and  a  $152.6  million,  or  19%,  increase  in
distribution business revenue.

The revenue  increase was primarily due to sales to resellers  added since April
30, 1995, the Company's focus on large account sales,  increased  demand for the
Company's  major  vendors'  products and the  Company's  addition of new product
lines.

Gross Profit Percentage.  The Company's gross profit percentage was 5.2% for the
quarter ended April 28, 1996, compared to 5.1% for the quarter ended January 28,
1996 and 5.3% for the quarter ended April 30, 1995. The gross profit  percentage
was 5.1% for the 26 weeks ended April 28, 1996 compared to 5.2% for the 26 weeks
ended April 30, 1995.

Future  gross  profit  percentages  may be  affected  by market  pressures,  the
introduction  of new Company  programs,  changes in revenue mix,  the  Company's
utilization of early payment discount opportunities,  vendor pricing actions and
other  competitive and economic  factors.  See also  "Potential  Fluctuations in
Operating Results" below.
                                       7
<PAGE>
Operating  Expenses.  Operating expenses increased $4.6 million to $35.0 million
for the quarter ended April 28, 1996, as compared to the quarter ended April 30,
1995.  The $4.6  million  increase was  primarily a result of increased  revenue
between the two periods,  as expenses as a  percentage  of revenue were 4.1% for
the quarters ended April 28, 1996 and April 30, 1995.

Operating expenses increased from $56.3 million, or 4.0% of revenue,  for the 26
weeks  ended  April 30, 1995 to $69.1  million,  or 4.2% of revenue,  for the 26
weeks ended April 28, 1996. The primary factor in the $12.8 million increase was
the  Company's  revenue  increase  between  the two  periods.  If  expenses as a
percentage of revenue had remained constant between the periods,  expenses would
have increased by approximately $9.0 million.  The remainder of the increase was
primarily due to increased depreciation and facilities expansion.  The increased
depreciation resulted from expenditures for automation initiatives and facilites
expansion.

Other  Expenses - Net.  Other  expenses - net  decreased to $4.4 million for the
quarter  ended April 28, 1996 from $4.6 million for the quarter  ended April 30,
1995.  Other  expenses - net  decreased  to $7.5  million for the 26 weeks ended
April 28, 1996 from $8.0  million for the 26 weeks ended April 30,  1995.  These
decreases were primarily due to a slight decrease in net financing costs.

If the Company is successful in achieving  continued revenue growth, its working
capital requirements and related financing costs are likely to increase.

Marketing  Development  Funds.  The Company  receives funds from certain vendors
which are earned through  marketing  programs,  meeting  established  purchasing
objectives or meeting other objectives determined by the vendor. There can be no
assurance  that these  programs will be continued by the vendors.  A substantial
reduction  in the vendor funds  available  to the Company  would have an adverse
effect on the Company's results of operations.

Potential Fluctuations in Operating Results

The Company's  operating results may vary  significantly from quarter to quarter
depending  on certain  factors,  including,  but not limited to,  demand for the
Company's  information  technology products and services,  product availability,
competitive  conditions,  and general economic  conditions.  In particular,  the
Company's  operating  results are sensitive to changes in the mix of product and
service  revenues,  product margins,  inventory  adjustments and interest rates.
Although the Company  attempts to control its expense  levels,  these levels are
based, in part, on anticipated revenues.  Therefore, the Company may not be able
to control spending in a timely manner to compensate for any unexpected  revenue
shortfall. As a result, quarterly period-to-period  comparisons of the Company's
financial  results are not necessarily  meaningful and should not be relied upon
as an indication of future performance.

Liquidity and Capital Resources

The Company has  financed  its growth and cash needs to date  primarily  through
working capital financing facilities,  bank credit lines, common stock offerings
and cash generated from  operations.  The primary uses of cash have been to fund
increases in inventory and accounts  receivable  resulting from increased sales.
If the Company is successful in achieving  continued revenue growth, its working
capital requirements are likely to increase.
                                      8
<PAGE>
In order to  establish  or  solidify  its  presence in  strategic  markets or in
response to  competitive  pressures,  the Company may make  acquisitions  of, or
investments in,  reseller  locations.  These  acquisitions or investments may be
made utilizing cash, stock or a combination of cash and stock.

For the 26 weeks  ended April 28,  1996,  $4.9  million of cash was  provided by
operating  activities.  Net cash provided by operating  activities  included net
income, before certain non-cash items, of $16.8 million, an increase in accounts
payable of $16.5  million,  a  decrease  in  inventory  of $7.7  million  and an
increase  in accrued  liabilities  of $4.7  million,  offset by an  increase  in
accounts receivable of $39.7 million

The number of days cost of sales in ending  inventory  decreased from 37 days at
October 29, 1995 to 32 days at April 28, 1996.  This decrease in inventory  days
was primarily due to a focus on  controlling  inventory  levels and strong April
sales.  The  Company  anticipates  the  number  of days  cost of sales in ending
inventory will return to historical  levels. The number of days cost of sales in
ending accounts payable decreased from 47 days at October 29, 1995 to 44 days at
April 28, 1996. The number of days sales in ending accounts receivable increased
from 22 days at October 29, 1995 to 23 days at April 28, 1996.  The  receivables
days adjusted for  receivables  sold under a financing  facility (see discussion
below) were 37 days at April 28, 1996 compared to 36 days at October 29, 1995.

For the 26 weeks  ended  April 28,  1996,  $9.2  million  was used in  investing
activities  for the  purchase of property  and  equipment,  and net cash of $1.3
million  used  in  financing  activities  consisted  primarily  of  payments  on
long-term obligations.

The Company  maintains a primary  financing  agreement (the  "Agreement") with a
financing facility of $400 million. The Agreement includes two major components:
an accounts  receivable  facility (the "A/R Facility") and an inventory facility
(the "Inventory Facility"). The Agreement expires in August 1997.

Under the A/R  Facility,  the  Company  has the right to sell  certain  accounts
receivable  from time to time, on a limited  recourse  basis, up to an aggregate
amount of $250 million sold at any given time. At April 28, 1996, the net amount
of sold accounts receivable was $135 million, and the effective funding rate was
LIBOR plus 1.85%.

The Inventory  Facility  provides for borrowings up to $150 million.  Within the
Inventory  Facility,  the  Company  has a line of  credit  for the  purchase  of
inventory from selected  product  suppliers  ("Inventory Line of Credit") of $50
million  and  a  line  of  credit  for  general  working  capital   requirements
("Supplemental Line of Credit") of $100 million. Payments for products purchased
under the Inventory Line of Credit vary depending upon the product supplier, but
generally  are due  between  45 and 60 days  from  the date of the  advance.  No
interest  or finance  charges  are  payable on the  Inventory  Line of Credit if
payments  are made when due. At April 28,  1996,  the  Company had $2.8  million
outstanding  under the Inventory Line of Credit (included in accounts payable in
the  accompanying  Balance  Sheet),  and had no  amounts  outstanding  under the
Supplemental Line of Credit.

Of the $400 million of financing  capacity  represented by the  Agreement,  $262
million was unused as of April 28, 1996.  Utilization of the unused $262 million
is dependent upon the Company's  collateral  availability  at the time the funds
would be needed.

Borrowings under the Agreement are secured by substantially all of the Company's
assets,  and the Agreement  contains certain  restrictive  covenants,  including
working  capital  and  tangible  net worth  requirements,  and ratios of debt to
tangible net worth and current assets to current liabilities. At April 28, 1996,
the Company was in compliance with these covenants.
                                       9
<PAGE>
The Company also maintains trade credit  arrangements with its vendors and other
creditors to finance product purchases.  Several major vendors maintain security
interests in their products sold to the Company.

The unavailability of a significant portion of, or the loss of, the Agreement or
trade credit from vendors would have a material adverse effect on the Company.

Inflation

The Company  believes that inflation has generally not had a material  impact on
its operations.
                                       10
<PAGE>
PART II.   OTHER INFORMATION

Item 1.    Legal Proceedings

         See Note C of Notes to Consolidated  Financial  Statements  (Unaudited)
for  information  regarding a  consolidated  class  action  lawsuit  against the
Company, its directors,  certain of its officers,  and three of the underwriters
of the Company's June 16, 1994 public offering of Common Stock.

Item 4.           Submission of Matters to a Vote of Security Holders.

         (a)      The Annual Meeting of Stockholders was held on March 13, 1996.

         (b)(1)            The  following  individuals  were  re-elected  to the
                           Board  of   Directors   as  Class  I  Directors   for
                           three-year  terms  expiring at the  Company's  Annual
                           Meeting in 1999:  William H.  Mallender  and Lynda M.
                           Applegate.

         (b)(2)            The following  individual was re-elected to the Board
                           of  Directors  as a Class III Director for a two-year
                           term  expiring  at the  Company's  Annual  Meeting in
                           1998: Roy A. Herberger, Jr.

         (b)(3)            The following  individuals' terms continued after the
                           Annual  Meeting as Class II  Directors.  Their  terms
                           will expire at the Company's  Annual Meeting in 1997:
                           Alan P. Hald and Steven G. Mihaylo.

         (b)(4)            The following  individuals' terms continued after the
                           Annual  Meeting as Class III  Directors.  Their terms
                           will expire at the Company's  Annual Meeting in 1998:
                           Jeffrey D. McKeever and Fred Israel.

         (c)(1)            The only  matter  submitted  for  vote at the  Annual
                           Meeting was the  re-election of two Class I Directors
                           for three-year terms expiring at the Company's Annual
                           Meeting  in  1999,  and the re-election  of one Class
                           III  Director  for a  two-year  term  expiring at the
                           Company's  Annual  Meeting in 1998. See Items 4(b)(1)
                           and (2) hereof. The shares were voted as follows:


            Nominee                                          No. of Shares

            William H. Mallender            For                       13,285,817
                                            Against                       66,751
                                            Abstentions                       0
                                            Broker Non-votes                  0

            Lynda M. Applegate              For                       13,282,334
                                            Against                       72,384
                                            Abstentions                       0
                                            Broker Non-votes                  0

            Roy A. Herberger, Jr.           For                       13,282,876
                                            Against                       71,842
                                            Abstentions                       0
                                            Broker Non-votes                  0

         (d)      None.

Item 6.           Exhibits and Reports on Form 8-K

         (a)      Exhibits
<PAGE>
                  10.1     Form  of  Franchise  Agreement  by  and  between  the
                           Company and its franchisees effective January 1996

                  10.2     Form of  Agreement by and between the Company and its
                           resellers effective November 1995

                  11.1     Primary EPS Detail Calculation

                  11.2     Fully Diluted EPS Detail Calculation

                  27       Financial Data Schedule

         (b)               The  Company  did not  file any  Reports  on Form 8-K
during the quarter ended April 28, 1996.
<PAGE>
                                   SIGNATURES

         Pursuant to the  requirements  of the Securities  Exchange Act of 1934,
the  registrant  has duly  caused  this report to be signed on its behalf by the
undersigned, thereunto duly authorized.


                                                   MICROAGE, INC.
                                                   (Registrant)


Date: June 12, 1996                      By:  /s/ Jeffrey D. McKeever
                                              -------------------------
                                              Jeffrey D. McKeever
                                              Chairman of the Board and
                                              Chief Executive Officer



Date: June 12, 1996                      By:  /s/ James R. Daniel
                                              -------------------------
                                              James R. Daniel
                                              Senior Vice President, Chief
                                              Financial Officer and Treasurer
<PAGE>
                                  EXHIBIT INDEX



Exhibit No.               Description

       10.1       Form of Franchise Agreement by and between the Company and its
                  franchisees effective January 1996

       10.2       Form of Agreement by and between the Company and its resellers
                  effective November 1995

       11.1       Primary EPS Detail Calculation

       11.2       Fully Diluted EPS Detail Calculation

       27         Financial Data Schedule

                                                                    Exhibit 10.1










                         MicroAge Computer Centers, Inc.

                               Franchise Agreement































January 1996
<PAGE>
<TABLE>
<CAPTION>
                                TABLE OF CONTENTS
Section                                                                                                        Page
<S>      <C>      <C>                                                                                             <C>
         1.       INTRODUCTION..................................................................................  1

         2.       GRANT OF FRANCHISE............................................................................  1

         3.       DEVELOPMENT OF CENTER.........................................................................  2
                           A.       CONVERSION OF CENTER........................................................  2
                           B.       CENTER OPENING..............................................................  2

         4.       COMPANY SUPPORT...............................................................................  2
                           A.       OPERATING MANUAL............................................................  2
                           B.       SUPPORT SERVICES............................................................  3
                           C.       TRAINING....................................................................  3

         5.       MARKS.........................................................................................  3
                           A.       OWNERSHIP AND GOODWILL OF MARKS.............................................  3
                           B.       LIMITATIONS ON FRANCHISEE'S USE OF MARKS....................................  3
                           C.       PROHIBITED USES.............................................................  4
                           D.       DISCONTINUANCE OF USE OF MARKS..............................................  4

         6.       CONFIDENTIAL INFORMATION......................................................................  4

         7.       EXCLUSIVE RELATIONSHIP........................................................................  4

         8.       RELATIONSHIP OF THE PARTIES/INDEMNIFICATION...................................................  5

         9.       FEES AND PAYMENTS AND SOURCE OF SUPPLY........................................................  5
                           A.       PRODUCT PURCHASES...........................................................  5
                           B.       PRODUCT HOLD/INTEREST ON LATE PAYMENTS......................................  6

         10.      OPERATING STANDARDS...........................................................................  6
                           A.       AUTHORIZED PRODUCTS AND SERVICES............................................  6
                           B.       PRODUCT ORDERING AND SALES..................................................  6
                           C.       COMPLIANCE WITH LAWS........................................................  7
                           D.       CODE OF ETHICS..............................................................  7
                           E.       MANAGEMENT OF THE CENTER/CONFLICTING AND COMPETING INTERESTS................  7
                           F.       INSURANCE...................................................................  7
         11.      ADVERTISING AND PROMOTION.....................................................................  8
</TABLE>
                                        i
<PAGE>
<TABLE>
<CAPTION>
                                TABLE OF CONTENTS
Section                                                                                                        Page
<S>      <C>      <C>                                                                                             <C>
         12.      ACCOUNTING, REPORTS AND FINANCIAL STATEMENTS..................................................  8

         13.      INSPECTIONS AND AUDITS........................................................................  8

         14.      TRANSFER......................................................................................  8
                           A.       BY THE COMPANY..............................................................  8
                           B.       YOU MAY NOT TRANSFER WITHOUT APPROVAL OF THE COMPANY........................  8
                           C.       CONDITIONS FOR APPROVAL OF TRANSFER.........................................  9
                           D.       TRANSFER TO A CORPORATION OR PARTNERSHIP.................................... 10
                           E.       DEATH OR DISABILITY OF FRANCHISEE........................................... 10
                           F.       THE COMPANY'S RIGHT OF FIRST REFUSAL........................................ 10

         15.      RENEWAL OF FRANCHISE.......................................................................... 11
                           A.       MUTUAL AGREEMENT TO RENEW................................................... 11
                           B.       RENEWAL AGREEMENTS/RELEASES................................................. 11

         16.      TERMINATION OF THE FRANCHISE.................................................................. 11
                           A.       TERMINATION WITHOUT CAUSE................................................... 11
                           B.       TERMINATION BY THE COMPANY.................................................. 12

         17.      RIGHTS AND OBLIGATIONS UPON TERMINATION OR EXPIRATION OF THE FRANCHISE.........................12
                           A.       PAYMENT OF AMOUNTS OWED TO THE COMPANY...................................... 12
                           B.       MARKS....................................................................... 12
                           C.       CONFIDENTIAL INFORMATION.................................................... 13
                           D.       COVENANT NOT TO COMPETE..................................................... 13
                           E.       CONTINUING OBLIGATIONS...................................................... 14

         18.      MISCELLANEOUS PROVISIONS...................................................................... 14
                           A.       JUDICIAL ENFORCEMENT, INJUNCTION AND SPECIFIC PERFORMANCE................... 14
                           B.       ARBITRATION................................................................. 14
                           C.       SEVERABILITY AND SUBSTITUTION OF VALID PROVISIONS........................... 15
                           D.       WAIVER OF OBLIGATIONS....................................................... 16
                           E.       RESERVATION OF RIGHTS....................................................... 16
                           F.       YOU MAY NOT WITHHOLD PAYMENTS DUE THE COMPANY............................... 16
                           G.       RIGHTS OF PARTIES ARE CUMULATIVE............................................ 16
                           H.       WAIVER OF PUNITIVE DAMAGES.................................................. 16
</TABLE>
                                                    ii
<PAGE>
<TABLE>
<CAPTION>
                                TABLE OF CONTENTS

Section                                                                                                        Page

<S>      <C>      <C>                                                                                             <C>
                           I.       WAIVER OF JURY TRIAL........................................................ 16
                           J.       LIMITATION OF CLAIMS........................................................ 17
                           K.       COSTS AND ATTORNEYS' FEES................................................... 17
                           L.       GOVERNING LAW............................................................... 17
                           M.       CONSENT TO JURISDICTION AND VENUE........................................... 17
                           N.       FORCE MAJEURE............................................................... 18
                           O.       CONSTRUCTION................................................................ 18

         19.      NOTICES....................................................................................... 18
</TABLE>
Exhibits and Attachments

                                Personal Guaranty
                              State-Specific Riders
         Exhibit A-2                        Statement of Franchisee
         Exhibit A-3                        Franchisee Disclosure Questionnaire 
                                            (for use in Illinois only)
         Exhibit A-4                        Code of Ethics


                                                        iii
<PAGE>
                            MICROAGE COMPUTER CENTERS
                               FRANCHISE AGREEMENT


         THIS  AGREEMENT  (the   "Agreement")   is  made  and  entered  into  on
_____________________,  19___, by and between MICROAGE COMPUTER CENTERS, INC., a
Delaware  corporation,  with its  principal  office at 2400 South  MicroAge Way,
Tempe, Arizona 85282-1896 (the "Company") and  _________________________________
("you"  "your" or  "Owner"),  a  _______________  corporation,  whose  principal
business address is.


1.       INTRODUCTION.

         The MicroAge  family of  companies  franchises  and operates  sales and
support  locations  that  specialize in the  marketing of computer  hardware and
software and other high technology products, maintenance and repair services for
these  products,  related  consultation  services  and  additional  products and
services  introduced  from  time to time.  These  sales  locations  are known as
"MicroAge  Computer  Centers."  The  Company  owns,  uses and  licenses  certain
trademarks,   service  marks  and  commercial   symbols  in  the  operation  and
franchising of MicroAge Computer Centers,  including the trade and service marks
MicroAge(R) and The Solution Center(R),  all of which are collectively  referred
to as the "Marks." MicroAge Computer Centers use the Marks and are operated with
certain business formats,  systems,  methods and standards,  all of which may be
improved, developed or modified in the future.

         You own and operate an  independent  computer sales location and desire
to convert this location to a MicroAge  Computer Center.  You have applied for a
franchise  to own  and  operate  a  MicroAge  Computer  Center  at the  location
identified above as your principal business address and the application has been
approved by the Company based on the representations made in the application and
in the  Statement  of  Franchisee  attached  as  Exhibit  A-2 or the  Franchisee
Disclosure Questionnaire attached as Exhibit A-3.


2.       GRANT OF FRANCHISE.

         The Company grants you a nonexclusive  franchise (the  "Franchise")  to
operate  a  MicroAge  Computer  Center  at the  location  specified  above  (the
"Center"), and to use the Marks in its operation for a term of 10 years starting
on the date of this  Agreement.  You will be  responsible  for  converting  your
existing  computer sales  location to a MicroAge  Computer  Center.  You may not
relocate the Center without the Company's prior written  consent,  which consent
will not be unreasonably  withheld,  and you will pay all expenses in connection
with the relocation, including any expenses incurred by the Company. Termination
or expiration of this  Agreement  constitutes a termination or expiration of the
Franchise.
                                       1
<PAGE>
3.       DEVELOPMENT OF CENTER.

         A.       CONVERSION OF CENTER.

         The  Center  must  meet the  Company's  requirements  for  professional
appearance and must comply with all  applicable  Vendor  requirements.  You will
use,  in the  development  and  operation  of the  Center,  only those  types of
fixtures,   equipment  and  signs  that  create  and  enhance  the  professional
appearance of the Center.

         You will place or display at the premises of the Center  (interior  and
exterior)  only those signs,  emblems,  lettering and logos that are approved by
the Company and meet applicable Vendor requirements.  Subject to approval by the
Company,  you may continue to use your prior  independent trade name (unless you
were licensed to use this name by another  franchisor or licensor) provided that
the  "MicroAge"  Mark is always  displayed in  conjunction  with the prior trade
name.

         B.       CENTER OPENING.

         You may open the Center for business as a MicroAge Computer Center only
after the Center meets the Company's appearance requirements and all amounts due
to the Company have been paid.


4.       COMPANY SUPPORT.

         A.       OPERATING MANUAL.

         The Company  will  provide you,  during the term of the  Franchise,  at
least 1 copy of the Company's  operating  manual (the "Operating  Manual," which
may be in multiple volumes or provided by electronic  means),  which may include
the following  subjects:  product  ordering and payment policies and procedures;
product pricing and fee levels; Marks usage criteria; directory of services; and
other  information to assist you in the  operation,  promotion and management of
the Center.  The  Operating  Manual is  presently  published  under the name the
BUSINESS BUILDER RESOURCE GUIDE. The provisions of the Operating  Manual,  which
may be modified by the Company,  constitute  provisions  of this  Agreement.  If
there is a dispute  regarding the contents of the Operating  Manual,  the master
copy maintained by the Company at its principal office will be controlling.  The
Operating Manual is the Company's property and you must return it to the Company
upon termination or expiration of this Agreement.
                                       2
<PAGE>
         B.       SUPPORT SERVICES.

         The Company will provide certain  services,  information and assistance
to you in connection  with the operation of the Center:  (1) a product  ordering
system; (2) a product  information  system; (3) plan and make available regional
and  national  meetings;  and (4) other  services,  information  and  assistance
described in the Operating  Manual.  In addition,  the Company may offer certain
services,  information  and  assistance  on a fee  basis  as  described  in  the
Operating Manual.

         C.       TRAINING.

          The Company may, at its option, furnish initial training to you in the
operation of a MicroAge  Computer Center during times designated by the Company.
At the  Company's  option,  training may be  furnished at the  Company's or your
principal  offices.  You are  responsible  for any  salary,  travel  and  living
expenses which you or your employee(s) incur in connection with training.


5.       MARKS.

         A.       OWNERSHIP AND GOODWILL OF MARKS.

         Your right to use the Marks  arises  solely from this  Agreement.  This
right is  limited  to the  operation  of the  Center  in  compliance  with  this
Agreement and the Operating  Manual.  Any  unauthorized  use of the Marks by you
will constitute an  infringement  of the rights of the Company.  Your use of the
Marks and the goodwill created from this usage will be for the exclusive benefit
of the  Company.  You agree to  immediately  notify the Company of any  apparent
infringement  of any Mark or claim by any person of any rights in any Mark.  All
provisions  of  this  Agreement  applicable  to  the  Marks  will  apply  to any
additional  trademarks,  service marks and commercial  symbols authorized by the
Company for your use.

         B.       LIMITATIONS ON FRANCHISEE'S USE OF MARKS.

         You will use the Marks as the predominant identification of the Center,
but you must  identify  yourself as the  independent  owner of the Center in the
manner  prescribed  by the  Company.  You  cannot  use  any  Mark as part of any
corporate  or trade name or with any prefix,  suffix or other  modifying  words,
terms,  designs  or  symbols  (other  than  logos  licensed  to you  under  this
Agreement),  or in any modified  form.  You will display the Marks in the manner
prescribed   by  the  Company  and  will  obtain   fictitious  or  assumed  name
registrations as may be required under applicable law.
                                        3
<PAGE>
         C.       PROHIBITED USES.

         You cannot use any Mark on any product or  promotional  items  offered,
sold or  distributed  by you or in any other manner not expressly  authorized in
writing by the Company.

         D.       DISCONTINUANCE OF USE OF MARKS.

         If the Company  decides it is advisable  for the Company  and/or you to
modify or discontinue use of any Mark, and/or use additional or substitute trade
or service marks,  you must comply within a reasonable  time after notice by the
Company.

6.       CONFIDENTIAL INFORMATION.

         The Company  and its related  companies  possess  certain  confidential
information  relating  to  the  operation  of  MicroAge  Computer  Centers  (the
"Confidential  Information")  and will disclose the Confidential  Information to
you in the Operating Manual and in providing information, training, services and
assistance  during the term of the Franchise.  You will not acquire any interest
in the Confidential  Information  other than the right to use it during the term
of the Franchise and that your use in any other  business  constitutes an unfair
method of competition.  The Confidential Information is proprietary, may involve
trade  secrets of the Company and is  disclosed  to you solely on the  condition
that you: (a) do not use the  Confidential  Information in any other business or
capacity;  (b)  maintain the  confidentiality  of the  Confidential  Information
during and after the term of the Franchise;  (c) do not make unauthorized copies
(in written or electronic form) of the Confidential  Information;  and (d) adopt
and  implement  all  procedures  prescribed  from time to time by the Company to
prevent  unauthorized  use  or  disclosure  of  the  Confidential   Information,
including  restrictions  on disclosure to employees of the Center and the use of
nondisclosure  and  noncompetition  agreements with employees who have access to
the Confidential Information.


7.       EXCLUSIVE RELATIONSHIP.

         You  acknowledge  that you could not  engage  in a  Competing  Business
(defined  below) during the term of this Agreement and also  faithfully  perform
your obligations to use your best efforts to promote and enhance the business of
the Center and to protect the Confidential Information and the Marks. During the
term of this Agreement neither you, nor any of your shareholders or partners (in
the event you are doing  business  as a  corporation  or  partnership),  nor any
member  of  your  immediate  family  will:  (a)  have  any  direct  or  indirect
controlling   ownership  interest  in  any  business  operating  under  a  name,
trademark,  logo,  symbol or similar  identification  licensed  by or  otherwise
identifying a competitor  of the Company  ("Competing  Business"),  wherever the
Competing Business is located;  (b) have any other ownership interest whatsoever
in any Competing Business,  where the Competing Business is located or operating
within 50 miles of the Center or any other MicroAge Computer Center; (c) perform
services as a director, officer, manager, employee, consultant,  representative,
agent or otherwise for any Competing Business wherever located;  or (d) have any
direct or  indirect  interest  in any entity  which has  granted or is  granting
franchises  or  licenses  to  others  to  operate a  Competing  Business.  These
restrictions will not apply to your ownership of other MicroAge Computer Centers
nor to your ownership of securities in a Competing  Business if these securities
are  listed on a stock  exchange  or traded on the  over-the-counter  market and
represent 1% or less of that class of securities.  Further, "Competing Business"
shall not include lines of business  which you were engaged in prior to the date
of this Agreement, as confirmed in writing by you and accepted in writing by the
Company.
                                        4
<PAGE>
8.       RELATIONSHIP OF THE PARTIES/INDEMNIFICATION.

         You and the Company are  independent  contractors,  and nothing in this
Agreement is intended to make either party an agent,  partner or employee of the
other party.  You will  conspicuously  identify  yourself at the premises of the
Center and in all dealings  with third parties as the  independent  owner of the
Center under a franchise agreement with the Company and will place other notices
of independent ownership on forms,  stationery,  advertising and other materials
as the Company may require. Neither the Company nor you will make any express or
implied  agreements,  warranties or  representations,  or incur any debt, in the
name of or on behalf of the other or represent that the relationship between the
parties  is other than  franchisor  and  franchisee.  The  Company  will have no
liability  for any  taxes  levied  upon  you,  the  Center  or the  Company,  in
connection with the sales made, services performed or business conducted by you.

         You will  indemnify,  defend  and hold  harmless  the  Company  and its
related entities and their shareholders, directors, officers, employees, agents,
successors and assignees (the  "Indemnified  Parties") against any liability for
any claims  directly or  indirectly  arising out of the operation of the Center.
For purposes of this  indemnification,  "claims"  means and includes all claims,
obligations,  actual and consequential damages, taxes, attorneys' fees and costs
reasonably incurred in the defense of any claim against the Indemnified Parties.
The  Company  will have the right to defend  any  claims.  This  indemnity  will
continue  in full force and  effect  after  expiration  or  termination  of this
Agreement.


9.       FEES AND PAYMENTS AND SOURCE OF SUPPLY.

         A.       PRODUCT PURCHASES.

         You are required to purchase  from the MicroAge  family of companies no
less than  $100,000 in products  (based on invoices to you) during each calendar
quarter. You will pay a mark-up or override on all products you purchase from or
through the Company,  which is referred to as the "Product Fee." The Product Fee
may vary from product to product and will be listed in the  Operating  Manual or
electronic  price  guide.  Payment for  products  will be made no later than the
shipment  date or on other credit terms  described in the  Operating  Manual and
offered by the  Company in its sole  discretion.  The  Company  has the right to
receive  commissions,  cash or other items of benefit from any of the  Company's
vendors or other third party providers of goods or services.

         The Company, or its designee, shall be your primary source for purchase
of products.  You shall use your best efforts to purchase  from the Company your
requirements for products available from the Company and listed in the Company's
then current price guide.
                                       5
<PAGE>
         B.       PRODUCT HOLD/INTEREST ON LATE PAYMENTS.

         If you are delinquent in payment of amounts due to the Company, you may
not be permitted,  in the Company's sole discretion,  to purchase  products from
the Company or to utilize the  Company's  support  services.  In  addition,  all
amounts you owe the Company and its related companies,  will bear interest after
due date at the highest  applicable legal rate for open account business credit,
not to  exceed  2% per  month.  The  Company  has sole  discretion  to apply any
payments by you to any of your past due  indebtedness.  This Section 9B does not
constitute  the Company's  agreement to accept  payments after they are due or a
commitment by the Company to extend  credit to or finance your  operation of the
Center.


10.      OPERATING STANDARDS.

         A.       AUTHORIZED PRODUCTS AND SERVICES.

         In  order to  maintain  the  image  of  MicroAge  Computer  Centers  as
professionally  operated  locations  offering,  selling and  supporting  quality
computer products and related products and services,  you will not offer or sell
any products or services other than computer  products and related  products and
services,  nor will the Center or its  premises be used for any  purposes  other
than the  operation  of a  MicroAge  Computer  Center  in  accordance  with this
Agreement.

         B.       PRODUCT ORDERING AND SALES.

         Product ordering  procedures are described in the Operating Manual. You
will comply with all applicable vendor requirements.  The Company cannot sell or
ship any  product to you for which you do not possess  dealership  authorization
from the vendor.  The  Company  will honor all vendor  dealership  authorization
requirements  and cannot  assure or guarantee  that any vendor will  continue to
authorize the Company's  distribution or your sale of any vendor's products. You
will  sell  product  only to  end-users,  to  third  parties  authorized  by the
applicable  vendor, or to another member of the MicroAge network for the limited
purpose of assisting that reseller in serving its clients,  and this  assistance
shall not  exceed  the  lesser of  $5,000  or 3% of your  gross  sales per month
without the prior written consent of the Company.
                                      6
<PAGE>
         C.       COMPLIANCE WITH LAWS.

         You will secure and  maintain in force all required  licenses,  permits
and  certificates  relating to the  operation of the Center and will operate the
Center in full compliance with all applicable laws,  ordinances and regulations.
You will notify the Company in writing within 5 days of the  commencement of any
action, suit or proceeding, and of the issuance of any order, injunction,  award
or  decree of any  court or  agency,  which  may  adversely  affect  your or the
Center's operation or financial condition.

         D.       CODE OF ETHICS.

         You shall  abide by and cause your  employees  to abide by the "Code of
Ethics" adopted (and as amended) by the Company. The Code of Ethics, attached as
Exhibit  A-4,  is a  statement  of  the  Company's  policies  on  good  business
practices,  fair dealing,  cooperative  activities and other matters relating to
the operation of MicroAge Computer Centers.

         E.       MANAGEMENT OF THE CENTER/
                  CONFLICTING AND COMPETING INTERESTS.

         You will at all times faithfully,  honestly and diligently perform your
obligations under this Agreement,  will continuously  exert your best efforts to
promote and enhance the business of the Center, and will not engage in any other
business or activity that requires  substantial  management  responsibilities or
otherwise may conflict with your  obligations  under this Agreement,  unless you
have obtained  prior written  approval from the Company in its sole  discretion.
You will not divert elsewhere any trade or business which could be transacted by
you in or from the Center.

         F.       INSURANCE.

         You must,  at all times during the term of the  Franchise,  maintain in
force at your sole  expense,  comprehensive  public,  product and motor  vehicle
liability  insurance  against claims for bodily and personal  injury,  death and
property  damage caused by or occurring  from the operation of the Center or the
conduct of  business  by you  pursuant to the  Franchise,  in the policy  amount
specified by the Company. All liability insurance policies must name the Company
as an  additional  insured,  contain a waiver by the  insurance  carrier  of all
subrogation  rights against the Company and provide that the Company  receive 30
days  prior  written  notice  of  termination,  expiration  or  cancellation  or
modification  of any policy.  Upon 30 days prior  notice to you, the Company may
increase  the  minimum  protection  requirement  as of the  renewal  date of any
policy,  and require different or additional kinds of insurance at any time. You
must  furnish  to the  Company  annually a copy of the  certificate  of or other
evidence of the renewal or extension of each insurance policy.
                                       7
<PAGE>
11.      ADVERTISING AND PROMOTION.

         You will list and advertise the Center in the principal  regular (White
Pages) telephone  directory  distributed within your primary trading area. Prior
to their use by you,  samples of all advertising  and promotional  materials not
prepared or previously  approved by the Company must be submitted to the Company
for approval,  which approval will not be unreasonably withheld. If you have not
received  written  disapproval  within 5 days  from the date of  receipt  by the
Company of the materials,  the Company will be deemed to have given the required
approval. To safeguard against  misrepresentations  and to protect the integrity
of the MicroAge Computer Center Network, and without limiting any other remedies
available  to the  Company,  the  Company  may  require  that  any  non-approved
advertising  and  promotional  material  be changed,  recalled  or removed  from
circulation at your expense.


12.      ACCOUNTING, REPORTS AND FINANCIAL STATEMENTS.

         You will  establish  and  maintain,  at your own expense,  an automated
accounting and  recordkeeping  system conforming to the requirements and formats
prescribed by the Company.  Upon written  request,  you will furnish reports and
financial  statements  to the  Company in the  formats  and on a periodic  basis
reasonably prescribed by the Company.


13.      INSPECTIONS AND AUDITS.

         The  Company  or its  designated  agents  will have the  right,  at any
reasonable  time upon prior  notice,  to inspect  the Center and its  equipment,
supplies and inventory and to audit your books and records,  including inventory
records,  to insure  conformity and compliance with the Company's  standards and
specifications  as described in this  Agreement  and the Operating  Manual.  You
shall cooperate with the Company in all inspections and audits.


14.      TRANSFER.

         A.       BY THE COMPANY.

         This Agreement and the Franchise is fully  transferable  by the Company
and will be for the benefit of any  transferee  or other legal  successor to the
interest of the Company in this Agreement.

         B.       YOU MAY NOT TRANSFER
                  WITHOUT APPROVAL OF THE COMPANY.

         The rights and duties  created by this  Agreement  are  personal to you
(or, if you are conducting  business as a corporation  or a partnership,  to the
"Owners")  and the  Company  has granted  the  Franchise  in reliance  upon your
individual or collective character, skill, aptitude,  attitude, business ability
and financial capacity. Accordingly,  neither this Agreement, the Franchise, the
Center (or any interest therein),  the assets of the Center, nor any part or all
of your ownership,  may be transferred without the prior written approval of the
Company,  which approval will not be unreasonably withheld. Any transfer without
approval  will  constitute  a  breach  of this  Agreement  and be void and of no
effect.  As used in this Agreement,  the term "transfer"  means and includes the
voluntary,  involuntary,  direct or  indirect  assignment,  sale,  gift or other
transfer by you (or any of the Owners) of any interest  in: (1) this  Agreement;
(2) the Franchise;  (3) your ownership; (4) the Center; or (5) the assets of the
Center, including without limitation, any dealer authorizations.
                                       8
<PAGE>
         C.       CONDITIONS FOR APPROVAL OF TRANSFER.

         If you (and, if you are a corporation or  partnership,  the Owners) are
in full  compliance  with this  Agreement,  the  Company  will not  unreasonably
withhold  its  approval  of  a  transfer  that  meets  all  of  the   applicable
requirements  of this  Section  14C. If the  transfer is of the  Franchise  or a
controlling  interest, or is 1 of a series of transfers which, in the aggregate,
constitute the transfer of the Franchise or a controlling  interest,  all of the
following  conditions must be met prior to, or concurrently  with, the effective
date of the transfer:

                  (1)      the transferee must meet the Company's  standards for
                           MicroAge Computer Center franchisees;

                  (2)      you must pay all amounts  due and owing the  Company,
                           its related companies and third-party creditors which
                           are then due and unpaid;

                  (3)      the  transferee  must agree to execute the  Company's
                           then current standard franchise agreement;

                  (4)      you or the transferee must pay the Company 50% of the
                           initial  franchise  fee, if any,  then charged by the
                           Company for MicroAge Computer Center franchises;

                  (5)      you (and the Owners) and the Company  must  execute a
                           mutual general release,  in form  satisfactory to the
                           Company,  of any and all claims either party may have
                           against  the  other  and  their  respective   related
                           companies and their  officers,  directors,  employees
                           and agents;

                  (6)      you must provide the Company with a copy of the final
                           purchase  contract  relating to the proposed transfer
                           with all supporting documents and schedules; and

                  (7)      you and the  Owners  must  execute  a  noncompetition
                           covenant in favor of the  Company and the  transferee
                           agreeing that, for a period of 6 months commencing on
                           the effective  date of the transfer,  you, the Owners
                           and members of your immediate  family and each of the
                           Owner's  immediate  families will not hold any direct
                           or indirect  interest as a  disclosed  or  beneficial
                           owner,   investor,    partner,   director,   officer,
                           employee, consultant,  representative or agent, or in
                           any other capacity, in any Competing Business located
                           or  operating  within  a  radius  of 50  miles of the
                           Center or of any other  MicroAge  Computer  Center in
                           operation or under construction on the effective date
                           of  transfer,  or in any  entity  which  is  granting
                           franchises  or  licenses  to  others to  operate  any
                           Competing Business.

         If the proposed transfer is to or among the Owners, Subparagraph (4) of
the above requirements will not apply.
                                       9
<PAGE>
         D.       TRANSFER TO A CORPORATION OR PARTNERSHIP.

         If you are in full compliance with this Agreement, the Company will not
unreasonably  withhold its approval of a proposed assignment or transfer of this
Agreement and the Franchise to a corporation  or  partnership  which conducts no
business other than the Center and in which you maintain  management control and
own and  control 67% of the  general  partnership  interest or equity and voting
power of all  issued  and  outstanding  capital  stock.  Transfers  of shares or
partnership  interests in the corporation or partnership  will be subject to the
provisions  of this Section 14D.  You will remain  personally  liable under this
Agreement as if the transfer to the corporation or partnership has not occurred.

         E.       DEATH OR DISABILITY OF FRANCHISEE.

         Upon your death or permanent disability or, if you are a corporation or
partnership,  the  owner  of  a  controlling  interest  in  you,  the  executor,
administrator,  conservator  or other  personal  representative  of such person,
within a reasonable  time, must assign his interest in the Franchise or you to a
third party approved by the Company.  The  disposition of this Agreement and the
Franchise  must be completed  within a reasonable  time,  not to exceed 6 months
from the date of death or  permanent  disability  and is  subject  to all of the
terms and  conditions  of transfer set forth in this  Section 14.  Failure to so
dispose of your  interest or the  interest of the  principal  Owner  within said
period of time will constitute a breach of this Agreement.

         F.       THE COMPANY'S RIGHT OF FIRST REFUSAL.

         If you (or the  Owners) at any time  determine  to sell an  interest in
this  Agreement,  the  Franchise,  the  Center,  the  assets of the Center or an
ownership  interest in you, you must obtain a bona fide,  executed written offer
and an  earnest  money  deposit  of at least 10% of the  offering  price  from a
responsible  and fully  disclosed  purchaser  and must submit a true and correct
copy of the offer to the Company.  The Company will have the right,  exercisable
by written notice  delivered to you (or the Owners) within 30 days from the date
of  delivery of the offer to the  Company,  to  purchase  this  interest in this
Agreement,  the Franchise,  the Center, the assets of the Center or an ownership
interest in you for the price and on the terms and  conditions  contained in the
offer  (provided that the Company may  substitute  cash for any proposed form of
payment).  If the Company does not exercise its right of first refusal,  you (or
the  Owners)  may  complete  the sale on the terms of the offer,  subject to the
Company's  approval of the purchaser as provided in Sections 14B and 14C. If the
sale to this  purchaser is not completed  within 120 days after  delivery of the
offer to the  Company,  or there is a material  change in the terms of the sale,
the Company will again have a right of first refusal.
                                       10
<PAGE>
15.      RENEWAL OF FRANCHISE.

         A.       MUTUAL AGREEMENT TO RENEW.

         If, upon  expiration  of the initial  term of the  Franchise,  you have
substantially  complied with all provisions of this  Agreement,  you may request
renewal of the Franchise for an additional  term equal to the customary  initial
term granted under the Company's then current form of franchise agreement.  Your
request to renew must be in writing  and  received  by the  Company at least 180
days but no more than 270 days before the expiration of the initial term of this
Agreement.  The Company,  in its sole  discretion,  may choose to accept or deny
your  request.  If the Company  chooses to accept your request for renewal,  the
Company  will  send you  written  notice of the  acceptance  within 30 days from
receipt of your request.  If the Company does not send you an acceptance notice,
then the Company will be deemed to have denied the request for renewal.

         B.       RENEWAL AGREEMENTS/RELEASES.

         To renew the  Franchise,  the  Company  and you (and the  Owners)  must
execute the current form of franchise agreement and ancillary  agreements as are
then used by the Company in offering  franchises for MicroAge  Computer  Centers
(with appropriate modifications to reflect that it is a renewal franchise).  The
renewal  agreements  may contain  provisions  substantially  different from this
Agreement.  You (and the  Owners)  and the  Company  must also  execute a mutual
general release, in form satisfactory to the Company, of all claims either party
may have  against the other and their  respective  related  companies  and their
officers,  directors,  employees and agents.  Failure by you (and the Owners) to
sign the agreement(s)  and release(s)  within 60 days after delivery to you will
be deemed an election by you not to renew the Franchise.


16.      TERMINATION OF THE FRANCHISE.

         A.       TERMINATION WITHOUT CAUSE.

         Both  you and the  Company  will  have  the  right  to  terminate  this
Agreement,  without cause, on 180 days' notice to the other party;  however,  if
you  obtained  dealer  status   authorization   from  IBM,   Apple,   Compaq  or
Hewlett-Packard  during the term of this  Agreement,  you may terminate  without
cause only after 12 months' prior notice. If any law, statute,  regulation, code
or  governmental  authority  prohibit  the Company from  terminating  under this
Section 16A,  then you will not have any right to  terminate  under this Section
16A. If the Agreement is terminated under this Section 16A, you (and the Owners)
and the Company will execute a mutual general release,  in form  satisfactory to
the Company and effective as of the date of  termination,  of any and all claims
either party may have against the other and their respective  related  companies
and their officers, directors, employees and agents.
                                       11
<PAGE>
         B.       TERMINATION BY THE COMPANY.

         The Company will have the right to terminate this  Agreement  effective
upon  delivery  of notice of  termination  to you, if you (or the  Owners):  (1)
abandons or fails actively to operate the Center for 3 consecutive business days
unless the Center has been  closed for a purpose  approved by the  Company;  (2)
have made any material misrepresentation or omission in your application for the
Franchise;  (3) are  convicted  of, or plead,  or have  pleaded  no contest to a
felony or other crime or offense;  (4) violate the  restrictions  on competition
described  in  Section  7;  (5)  fail  to  meet  the  minimum  quarterly  dollar
requirement  for  the  purchase  of  products  from  the  Company;  (6)  make an
unauthorized  transfer as described in Section 14; (7) make any unauthorized use
or disclosure of any Confidential  Information;  (8) fail to make payment of any
amounts due the Company or its related  companies  hereunder  and do not correct
this failure within 10 days after written notice of failure is delivered to you;
(9) fail to  purchase  from the  Company  as your  primary  source  of supply as
described  in Section 9A; (10) fail to comply with any other  provision  of this
Agreement  and do not:  (a) correct  this  failure  within 5 days if the failure
relates to the use of any Mark,  otherwise 30 days after  written  notice of the
failure to comply is delivered  to you or (b) provide  proof  acceptable  to the
Company of efforts which are reasonably calculated to correct the failure if the
failure  cannot  reasonably be corrected  within 30 days after written notice of
the failure to comply is  delivered  to you; or (11) fail on 2 or more  separate
occasions  within any period of 12 consecutive  months or on 3 occasions  during
the term of this Agreement to submit when due reports or other data, information
or  supporting  records or to pay  amounts  due to the  Company  or its  related
companies or otherwise fail to comply with this Agreement,  whether or not these
failures to comply are corrected after notice is delivered to you.


17.      RIGHTS AND OBLIGATIONS
         UPON TERMINATION OR EXPIRATION OF THE FRANCHISE.

         A.       PAYMENT OF AMOUNTS OWED TO THE COMPANY.

         You will pay to the Company  within 15 days after the effective date of
termination or expiration of the  Franchise,  or any later date that the amounts
due are determined, amounts due for products you have purchased from the Company
or its related companies, interest due and all other amounts owed to the Company
and its related companies which are then unpaid.

         B.       MARKS.

         You agree that,  upon the  termination  or expiration of the Franchise,
you will:
                  (1) not directly or indirectly,  at any time or in any manner,
         identify  yourself  or any  business  as a current  or former  MicroAge
         Computer  Center,  or as a  franchisee,  licensee  or  dealer  of or as
         otherwise  associated with the Company,  or use any Mark, any colorable
         imitation thereof or other indicia of a MicroAge Computer Center in any
         manner or for any purpose,  or utilize any trade name, trade or service
         mark or other commercial symbol that suggests or indicates a connection
         or association with the Company;
                  (2)  return  to the  Company  (or  destroy  at  the  Company's
         direction) all signs, sign-faces, catalogues, forms, invoices and other
         materials  containing  any Mark and allow the  Company to remove all of
         these items from the Center;
                  (3) take any  action  required  to cancel  all  fictitious  or
         assumed name registrations relating to your use of any Mark;
                  (4) notify the telephone  company and all listing  agencies of
         the  termination  or  expiration  of your  right  to use  any  regular,
         classified or other telephone  directory  listings  associated with any
         Mark and to  authorize  transfer of same to or at the  direction of the
         Company. If you fail to so notify the telephone company and all listing
         agencies, the Company has the right to notify these parties and to take
         whatever action necessary to change the listings; and
                  (5) furnish to the Company, within 60 days after the effective
         date of termination or expiration, evidence satisfactory to the Company
         of your compliance with the foregoing obligations.
                                       12
<PAGE>
         C.       CONFIDENTIAL INFORMATION.

         Upon  termination or expiration of the Franchise,  you will immediately
cease  to use the  Confidential  Information  of the  Company  disclosed  to you
pursuant to this Agreement and return to the Company all copies of the Operating
Manual  (whether in written form or in other media) which have been  provided to
you by the Company.

         D.       COVENANT NOT TO COMPETE.

         Upon  termination or expiration of this  Agreement,  you and the Owners
agree  that,  for a  period  of 6 months  commencing  on the  effective  date of
termination  or the date on which you cease to conduct  business,  whichever  is
later,  neither  you nor the Owners  will have any direct or  indirect  interest
(through a member of your immediate family or the immediate family of the Owners
or otherwise) as a disclosed or beneficial owner, investor,  partner,  director,
officer, employee, consultant,  representative or agent or in any other capacity
in: (1) any Competing  Business  located or operating at or from the premises of
the Center;  (2) any Competing  Business located or operating within a radius of
50 miles of the premises of the Center or any other MicroAge  Computer Center in
operation or under construction on the effective date of termination; or (3) any
entity which is granting franchises or licenses to others to operate a Competing
Business.

         You and the  Owners  acknowledge  that  you  both  possess  skills  and
abilities of a general nature and have other  opportunities for exploiting these
skills and that  enforcement  of the covenants made in this Section 17D will not
deprive any of you of your personal  goodwill or ability to earn a living.  This
Section 17D will not apply to ownership of shares of a class of  securities of a
Competing Business listed on a stock exchange or traded on the  over-the-counter
market  that  represent  1% or less of the  number of  shares  of that  class of
securities issued and outstanding.
                                       13
<PAGE>
         E.       CONTINUING OBLIGATIONS.

         All obligations of the Company,  you or the Owners,  which expressly or
by their nature survive the expiration or  termination of this  Agreement,  will
continue in full force and effect  subsequent to its  expiration or  termination
until they are satisfied in full or expire.


18.      MISCELLANEOUS PROVISIONS.

         A.       JUDICIAL ENFORCEMENT, INJUNCTION
                  AND SPECIFIC PERFORMANCE.

         The Company will be entitled,  without bond, to the entry of temporary,
preliminary  and  permanent  orders  of  specific   performance   enforcing  the
provisions of this  Agreement or any other related  agreement  relating to: your
use of the Marks;  the  non-competition  restrictions  applicable  to you or the
Owners;  your obligations upon termination or expiration of this Agreement;  and
transfer or attempted transfer of this Agreement, the Franchise, the Center, the
assets of the Center or your ownership. If the Company secures any injunction or
order of specific  performance,  you will pay to the Company an amount  equal to
the  aggregate  of its  costs  of  obtaining  this  relief,  including,  without
limitation,  reasonable  attorneys'  fees,  costs and  expenses  as  provided in
Section 18K,  and any damages  incurred by the Company as a result of the breach
of any provision.

         B.       ARBITRATION.

         ALL CONTROVERSIES,  DISPUTES OR CLAIMS ARISING BETWEEN THE COMPANY, ITS
OFFICERS,  DIRECTORS,  AGENTS,  EMPLOYEES AND ATTORNEYS (IN THEIR REPRESENTATIVE
CAPACITY) AND YOU (THE OWNERS AND GUARANTORS,  IF APPLICABLE)  ARISING OUT OF OR
RELATED  TO:  (1)  THIS  AGREEMENT  OR  ANY  OF ITS  PROVISIONS  OR ANY  RELATED
AGREEMENT;  (2) THE  RELATIONSHIP  OF THE  PARTIES;  OR (3) THE VALIDITY OF THIS
AGREEMENT OR ANY RELATED  AGREEMENT,  WILL BE SUBMITTED  FOR  ARBITRATION  TO BE
ADMINISTERED  BY THE PHOENIX OFFICE OF THE AMERICAN  ARBITRATION  ASSOCIATION ON
DEMAND OF EITHER PARTY,  UNLESS THE COMPANY  ELECTS TO ENFORCE THIS AGREEMENT OR
ANY OTHER RELATED  AGREEMENT BY JUDICIAL  PROCESS.  THE ARBITRATION  PROCEEDINGS
WILL BE CONDUCTED IN PHOENIX,  ARIZONA AND, EXCEPT AS OTHERWISE  PROVIDED IN THE
AGREEMENT,  WILL BE CONDUCTED  IN  ACCORDANCE  WITH THE THEN CURRENT  COMMERCIAL
ARBITRATION RULES OF THE AMERICAN ARBITRATION  ASSOCIATION.  THE ARBITRATOR WILL
HAVE THE RIGHT TO AWARD OR INCLUDE IN HIS AWARD ANY RELIEF WHICH HE DEEMS PROPER
IN THE CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION, MONEY DAMAGES (WITH INTEREST
ON UNPAID AMOUNTS FROM DATE DUE), SPECIFIC  PERFORMANCE,  INJUNCTIVE RELIEF, AND
ATTORNEYS' FEES AND COSTS IN ACCORDANCE WITH SECTION 18K. THE AWARD AND DECISION
OF THE  ARBITRATOR  WILL BE CONCLUSIVE AND BINDING UPON ALL PARTIES AND JUDGMENT
UPON THE  AWARD  MAY BE  ENTERED  IN ANY COURT OF  COMPETENT  JURISDICTION.  THE
PARTIES FURTHER AGREE TO BE BOUND BY THE PROVISIONS OF ANY APPLICABLE LIMITATION
ON THE PERIOD OF TIME IN WHICH THE CLAIMS MUST BE BROUGHT.  THE PARTIES  FURTHER
AGREE THAT, IN CONNECTION  WITH ANY ARBITRATION  PROCEEDING,  EACH WILL FILE ANY
COMPULSORY  COUNTERCLAIM  (AS DEFINED BY RULE 13 OF THE  FEDERAL  RULES OF CIVIL
PROCEDURE) WITHIN 30 DAYS OF THE DATE
                                       14
<PAGE>
OF THE FILING OF THE CLAIM TO WHICH IT RELATES.  THIS SECTION 18B WILL  CONTINUE
IN FULL  FORCE  AND  EFFECT  SUBSEQUENT  TO AND  NOTWITHSTANDING  EXPIRATION  OR
TERMINATION OF THIS AGREEMENT.  YOU AND THE COMPANY AGREE THAT  ARBITRATION WILL
BE CONDUCTED ON AN INDIVIDUAL, NOT A CLASS WIDE BASIS.

         C.       SEVERABILITY AND SUBSTITUTION OF VALID PROVISIONS.

         All  provisions of this Agreement are severable and this Agreement will
be  interpreted  and  enforced  as if all  completely  invalid or  unenforceable
provisions  were not  contained  in this  Agreement,  and  partially  valid  and
enforceable provisions will be enforced to the extent valid and enforceable.  To
the extent that Section 7, Section 14C(7) or Section 17D is deemed unenforceable
by  virtue  of its  scope in terms of area or  length  of time,  but may be made
enforceable  by reductions of either or both you and the Company agree that same
will be  enforced to the fullest  extent  permissible  under the laws and public
policies  applied in the  jurisdiction  in which  enforcement is sought.  If any
applicable  law or rule of any  jurisdiction  requires a greater prior notice of
the  termination  of or refusal to renew this Agreement than is required in this
Agreement or the taking of some other action not required under this  Agreement,
or if under any  applicable  and  binding law or rule of any  jurisdiction,  any
provision of this Agreement is invalid or unenforceable, the prior notice and/or
other action required by this law or rule shall be substituted or the invalid or
unenforceable  provision will be modified to the extent required to be valid and
enforceable.  Any  modifications to this Agreement will be effective only in the
applicable jurisdiction and will be enforced as originally made and entered into
in all other jurisdictions.
                                       15
<PAGE>
         D.       WAIVER OF OBLIGATIONS.

         The Company and you may by written  instrument  unilaterally  waive any
obligation of or restriction upon the other under this Agreement.  No acceptance
by the  Company  of any  payment  by you or any other  person  or entity  and no
failure,  refusal or neglect of the Company or you to  exercise  any right under
this  Agreement  or to  insist  upon  full  compliance  by the  other  with  its
obligations will constitute a waiver of any provision of this Agreement.

         E.       RESERVATION OF RIGHTS.

         The Company and its related companies retain the right to: (1) sell the
products and services  authorized for MicroAge  Computer Centers under the Marks
and other trademarks and service marks,  through similar or dissimilar  channels
of  distribution,  and pursuant to any terms and  conditions  the Company  deems
appropriate;  (2) sell any other products or services under the Marks;  (3) own,
operate  or  franchise   MicroAge  Computer  Centers  or  other  computer  sales
businesses  at  locations  as  the  Company,  in  its  sole  discretion,   deems
appropriate;  and (4)  offer  other  franchise  programs  which  may  allow  for
purchases of differing product lines.

         F.       YOU MAY NOT WITHHOLD
                  PAYMENTS DUE THE COMPANY.

         You will not withhold  payment of any amount owed to the Company or its
related companies on grounds of the alleged nonperformance by the Company of any
of its obligations under this Agreement.

         G.       RIGHTS OF PARTIES ARE CUMULATIVE.

         All rights  under this  Agreement  are  cumulative  and no  exercise or
enforcement  of any right or remedy will preclude the exercise or enforcement by
the Company or you of any other right or remedy  under this  Agreement  or which
the Company or you are entitled by law to enforce.

         H.       WAIVER OF PUNITIVE DAMAGES.

         The Company and you hereby waive to the fullest extent permitted by law
any right to or claim for any  punitive or exemplary  damages  against the other
and agree that, in the event of a dispute  between them, each will be limited to
the recovery of actual damages.

         I.       WAIVER OF JURY TRIAL.

         The  Company  and you  irrevocably  waive  trial by jury in any action,
proceeding or  counterclaim,  whether at law or in equity,  brought by either of
them.
                                       16
<PAGE>
         J.       LIMITATION OF CLAIMS.

         Any and all claims  arising out of or relating to this Agreement or the
relationship of the parties in connection with your operation of the Center will
be barred  unless an action or  proceeding  is commenced  within 1 year from the
date you or the Company knew or, by the exercise of reasonable diligence, should
have known of the facts giving rise to these claims.

         K.       COSTS AND ATTORNEYS' FEES.

         If a claim for amounts you owe the Company or its related  companies is
asserted in any legal proceeding before a court of competent  jurisdiction or an
arbitrator, or if the Company or you are required to enforce this Agreement in a
judicial or arbitration proceeding,  the party prevailing in the proceeding will
be  entitled  to  recover  from the  other its  costs  and  expenses,  including
reasonable  accounting,  paralegal,  legal, expert witness,  attorneys' fees and
arbitrator   fees,   whether  incurred  prior  to,  in  preparation  for  or  in
contemplation  of the filing of any  proceeding.  If the  Company is required to
engage  legal  counsel  in  connection  with any  failure by you to pay when due
amounts  due the  Company  or to submit  when due any  reports,  information  or
supporting  records,  or in connection with any failure to otherwise comply with
this Agreement, you will reimburse the Company for any of the above listed costs
and expenses incurred by it.


         L.       GOVERNING LAW.

         THIS AGREEMENT,  THE FRANCHISE AND THE RELATIONSHIP OF THE PARTIES WILL
BE GOVERNED BY THE INTERNAL  LAWS OF THE STATE OF ARIZONA,  EXCEPT TO THE EXTENT
GOVERNED  BY THE UNITED  STATES  TRADEMARK  ACT OF 1946  (LANHAM  ACT, 15 U.S.C.
ss.ss. 1051 ET SEQ.) AND EXCEPT THAT ALL ISSUES RELATING TO ARBITRABILITY OR THE
ENFORCEMENT OR INTERPRETATION OF THE AGREEMENT TO ARBITRATE DESCRIBED IN SECTION
18B WILL BE GOVERNED BY THE UNITED  STATES  ARBITRATION  ACT (9 U.S.C.  ss.1 ET.
SEQ.) AND THE FEDERAL COMMON LAW RELATING TO ARBITRATION.

         M.       CONSENT TO JURISDICTION AND VENUE.

         THE  COMPANY  MAY  INSTITUTE  ANY ACTION  AGAINST YOU ARISING OUT OF OR
RELATING TO THIS AGREEMENT (WHICH IS NOT REQUIRED TO BE ARBITRATED) IN ANY STATE
OR FEDERAL COURT OF GENERAL  JURISDICTION IN THE COUNTY OF MARICOPA IN THE STATE
OF ARIZONA,  AND YOU IRREVOCABLY  SUBMIT TO THE JURISDICTION OF THESE COURTS AND
WAIVE ANY  OBJECTION  YOU MAY HAVE TO EITHER  THE  JURISDICTION  OR VENUE OF ANY
COURT.
                                       17
<PAGE>
         N.       FORCE MAJEURE.

         Neither the Company nor you will be liable for loss or damage or deemed
to be in breach of this  Agreement  if its  failure to perform  its  obligations
results from: (1) transportation shortages, inadequate supply of labor, material
or energy, or the voluntary  foregoing of the right to acquire or use any of the
foregoing  in  order  to  accommodate  or  comply  with  the  orders,  requests,
regulations,  recommendations or instructions of any federal, state or municipal
government or any  department or agency;  (2) compliance  with any law,  ruling,
order, regulation, requirement or instruction of any federal, state or municipal
government  or any  department or agency;  (3) acts of God; (4) fires,  strikes,
embargoes,  war or riot;  or (5) any other  similar  event or  cause.  Any delay
resulting from any of said causes will extend performance or excuse performance,
in whole or in part, as may be reasonable.

         O.       CONSTRUCTION.

         The  preambles  are a part of this  Agreement,  which  constitutes  the
entire  agreement  of the  parties,  and  there  are no  other  oral or  written
understandings or agreements between the Company and you relating to the subject
matter of this Agreement. This Agreement may not be modified except in a writing
signed by both  parties.  This  Agreement  is binding upon the parties and their
respective  heirs,  assigns and  successors  in  interest.  The  headings of the
several  sections and  paragraphs  are for  convenience  only and do not define,
limit or construe  the contents of any section or  paragraph.  The term "you" is
applicable to one or more persons,  a corporation or a partnership,  as the case
may be, and the singular  usage includes the plural and the masculine and neuter
usages include the other and the feminine.  References to "you" applicable to an
individual or individuals  means the principal  owner or owners of the equity or
operating  control of you if you are a corporation or partnership.  Reference to
"immediate  family" means  parents,  spouses,  offspring  and siblings,  and the
parents, offspring and siblings of spouses.


19.      NOTICES.

         All written  notices and reports  permitted or required to be delivered
by this  Agreement  or the  Operating  Manual will be deemed so delivered at the
time  delivered  by hand,  1 business  day after being  placed in the hands of a
commercial  courier  service  or United  States  Postal  Service  for  overnight
delivery or 3 days after placed in the Mail by  Registered  or  Certified  Mail,
Return  Receipt  Requested,  postage  prepaid and  addressed  to the party to be
notified at its most current  principal  business address of which the notifying
party has been notified.


                                       18
<PAGE>
         The parties have executed and delivered  this  Agreement as of the date
listed on page 1 of this Agreement.


MicroAge Computer Centers, Inc.                               FRANCHISEE ("you")
(the "Company")

If a corporation:

By:

Title:                                                        By:

ATTEST:                                                       Title:  President


                                                              If an individual:




                                                                    [Print Name]




                                                                    [Print Name]




                                                                    [Print Name]
                                       19
<PAGE>
                                    GUARANTY
                                    --------

         FOR VALUE RECEIVED, each of the undersigned (collectively  "Guarantor")
does hereby personally, unconditionally and irrevocably guaranty the payment and
performance by ______________________________, a ____________________corporation
("FRANCHISEE") of each and every  undertaking,  agreement and covenant set forth
in that certain  MicroAge  Computer Centers  Franchise  Agreement by and between
MicroAge  Computer  Centers,  Inc. and  FRANCHISEE  of even date  herewith  (the
"Agreement"),  including  but not  limited  to  Sections  6 and  17C  concerning
confidential  information,  Sections  7, 14C(7) and 17D  concerning  restrictive
covenants and Section 18B  concerning  arbitration,  and agrees to be personally
bound by and liable for the breach of each and every provision of the Agreement.

         Guarantor  agrees that this  Guaranty is directly  enforceable  against
Guarantor without first resorting to and exhausting remedies against Franchisee,
and any indulgences, forbearances or extensions of time for performance will not
in any way release Guarantor from liability hereunder.  Guarantor waives any and
all  notices  and legal or  equitable  defenses  to which the  Guarantor  may be
entitled,  except as otherwise  expressly provided in the Agreement.  This is an
absolute  and  continuing  guaranty  and shall  remain in full  force and effect
during the term of the Agreement.

         IN WITNESS  WHEREOF,  each of the undersigned has hereunto  affixed his
signature on the same day and year as the Agreement was executed.


                                            GUARANTOR(S)


                                            ------------------------------------

                                            and his/her spouse


                                            ------------------------------------




                                            ------------------------------------



                                            and his/her spouse



                                            ------------------------------------

MICROAGE                                                            Exhibit 10.2

Purchasing Terms and Conditions Agreement

1.  Agreement  to  Purchase.  MICROAGE  TECHNOLOGIES,  a  division  of  MicroAge
Computers  Centers,  Inc.  (the  "Company")  has master vendor  agreements  with
various vendors  ("Vendors"),  and  distributes and sells the Vendors'  computer
hardware and related  products  (collectively,  the  "Products")  to  authorized
customers.  Purchaser  (identified  on the  Application  and  below)  agrees  to
purchase and resell the Products in accordance  with the terms and conditions of
this Agreement and the Company's  general policies and procedures as outlined in
the  Price  Guide  and the  Business  Builder  Resource  Guide,  subject  to and
contingent upon receipt by the Company of Vendor authorization, if required.

2.  Business  Location and Name.  Company shall ship all Products to the address
designated  by  Purchaser.  Purchaser  shall notify the Company of any change in
Purchaser's  business  location or business  name.  Until a Vendor that requires
authorization provides the Company with approval to do so, the Company shall not
be obligated to ship to the new location or new business name.

3. Product  Ordering and Shipment Terms and  Conditions.  The Company's  general
policies and procedures, as outlined in the Price Guide and the Business Builder
Resource  Guide,  shall  contain the terms and  conditions by which the Products
shall be ordered, and shipped to, Purchaser. The Company shall have the right to
allocate  its  available  products  among its  customers  in such  manner as the
Company deems  equitable.  Purchaser agrees to maintain and operate its business
in  compliance  with this  Agreement,  the general  policies and  procedures  as
outlined  in the Price  Guide  and the  Business  Builder  Resource  Guide,  the
standards and specifications established by its Vendors, as each may be modified
from time to time.

4. Product  Cost.  The  purchase  price for the Products and all other terms and
conditions of sale shall be as set forth in the  then-current  general  policies
and procedures as outlined in the Price Guide and the Business  Builder Resource
Guide.  Purchaser  shall make payment to the Company  upon  placement of Product
orders by means of electronic  transfer of funds,  certified check in advance or
other means as outlined in the general  policies and  procedures  as outlined in
the Price Guide and the Business Builder Resource Guide. The Company may, in its
sole  discretion,  modify the  purchase  price for the  products  or the time or
manner of payment and/or  invoicing  procedures in accordance  with policies and
procedures  announced  periodically or as contained in the general  policies and
procedures  as  outlined in the Price Guide and the  Business  Builder  Resource
Guide. Delinquent payments shall be subject to a service charge of the lesser of
one and one-half percent  (1-1/2%) or the highest  applicable legal rate allowed
on the delinquent amount due per month until paid.

5.  Independent  Businessperson.  The  parties  agree  that  each  of them is an
independent  business  and that  their  only  relationship  is by virtue of this
Agreement.  Neither  party is liable or  responsible  for each other's  debts or
obligations.  Company and Purchaser  agree that neither of them will hold itself
out to be the agent, partner,  joint venturer,  employer or related party of the
other.

6.  Indemnification.  Purchaser  agrees that it will indemnify and hold harmless
the Company from all fines, suits, proceedings, claims, demands or action of any
kind or nature, or from any third party  whomsoever,  arising or growing out of,
or otherwise connected with, the Purchaser's business.

7. Price  Guide.  The  Company  reserves  the right to change the  policies  and
procedures  outlined in the Price Guide and the Business Builder Resource Guide,
which  changes  shall be effective  when written  notice shall have been sent to
Purchaser. The master copy of the general policies and procedures as outlined in
the Price  Guide and the  Business  Builder  Resource  Guide  maintained  by the
Company at its principal  office shall be  controlling in the event of a dispute
relative to the content of any provision therein.

8. Purchaser  Criteria.  Purchaser  acknowledges  and  represents  that: (i) its
execution  of  this   Agreement   does  not  violate  the  terms  of  any  other
dealer/distributor  agreement  it  is  a  party  to;  (ii)  at  no  time  during
discussions  concerning  this  Agreement  did the Company  induce  Purchaser  to
terminate  or impair any  existing  contract  it may have;  and (iii)  Purchaser
represents that it possesses any  authorization  required by the Vendors for the
sale of the Products.  Purchaser  shall maintain said  authorization(s)  in good
standing during the terms of this Agreement.
<PAGE>
9. Proprietary Marks and Trademarks.  Purchaser  acknowledges that the Company's
trademarks,  MICROAGE and  MICROSOURCE,  are the  Company's  sole and  exclusive
property, and that Purchaser is specifically prohibited from using the Company's
trademarks in any manner or for any purpose.

10. Mutual Right to Terminate.  Either party may terminate this Agreement at any
time,  with or without  cause,  and in its sole and  absolute  discretion,  upon
thirty (30) days' prior written notice to the other party.  This Agreement shall
terminate  immediately  upon the  expiration or termination of the master vendor
agreement  between  the  Company  and the  Vendor(s).  Upon any  termination  or
expiration  of the  Agreement,  each party shall pay to the other all amounts or
accounts  payable  then owed and unpaid  between  the  parties,  if any,  within
fifteen  (15)  calendar  days  of the  effective  date of  such  termination  or
expiration.

11. Assignment.  Purchaser may not sell,  transfer or assign this Agreement,  in
whole or in part, or any of the rights hereunder  unless  Purchaser  obtains the
Company's prior written consent.

12.  Confidentiality.  Purchaser  shall  maintain  the  confidentiality  of  all
elements  of the  distribution  system,  the  Agreement,  the Price  Guide,  the
Business Builder Resource Guide and the Company's methods of doing business.

13. Miscellaneous Provisions. 

               13.1.  All  manufacturers'   warranties  are  passed  through  to
Purchaser's end users. THE COMPANY HEREBY EXPRESSLY DISCLAIMS ALL EXPRESS AND/OR
IMPLIED  WARRANTIES,  INCLUDING,  BUT NOT  LIMITED  TO,  IMPLIED  WARRANTIES  OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

               13.2.  This  Agreement may be modified  only upon  execution of a
written  agreement  executed  by the  parties.  No  waiver of any  condition  or
covenant  contained in this Agreement,  or failure to exercise a right or remedy
of the  Company or  Purchaser,  shall be  considered  to imply or  constitute  a
further  waiver  by the  waiving  party  of the  same  or any  other  condition,
covenant, right or remedy.

               13.3. The validity and  construction  of this Agreement  shall be
governed  by the  laws of the  State  of  Arizona.  If any of the  terms of this
Agreement  are  inconsistent  with the  applicable  state  statutes,  then state
statutes  will  supersede  such  terms.  If a claim  is  asserted  in any  legal
proceeding,  Purchaser  and the  Company  agree  to  irrevocably  submit  to the
jurisdiction  of the  Superior  Court of the State of  Arizona  and the  Federal
District Court for the District of Arizona, and irrevocably agree that venue for
any action or proceeding  shall be in the County of Maricopa,  State of Arizona.
Both parties waive any objection to the jurisdiction of these courts or to venue
in Maricopa County, Arizona.

               13.4. All notices required to be given under this Agreement shall
be given in  writing,  by  certified  mail,  return  receipt  requested,  at the
addresses of the parties contained in the Program Application,  or to such other
addresses as the Company or Purchaser may designate from time to time, and shall
be  effectively  given five (5) business days after deposit in the United States
mail, postage prepaid.

               13.5.  These terms and  conditions  contain the entire  agreement
between the parties and supersede any and all prior agreements,  if any, between
the  parties  concerning  the  subject  matter  hereof.   Purchaser  agrees  and
understands  that the Company  shall not be liable or  obligated  for any verbal
representations  made.  The Company does not  authorize and will not be bound by
any representation of any nature other than those expressed in this Agreement.

               13.6.  SUBSTITUTE  W-9.  I  certify  that  the  Federal  Taxpayer
Identification  Number  provided to the Payor on the  Application is correct and
that the Payee is not  subject  to back-up  withholding  due to  notified  Payee
under-reporting.

               13.7.  The  statements  provided in this  Application  and in the
attached  documents are true and complete to the best of Purchaser's  knowledge.
Purchaser agrees that information  submitted in this Application will be treated
discreetly by Company;  inaccurate  and/or false  information may be grounds for
Company to terminate this agreement;  Company may contact any person or business
outlined  in this  Application  for the  purpose of  verifying  the  information
submitted,  and  Purchaser  agrees to  authorize  any such person or business to
release  any  information  to  Company  which may be  required  to  effect  such
verification.   The  individual  signing  this  Agreement  represents  that  the
corporate Purchaser (if applicable) is a valid corporation in good standing,  or
that if the corporation is not valid, said individual
<PAGE>
agrees to be personally  responsible  for all Purchaser  obligations  under this
Agreement.By  signing this  Agreement,  the Company and  Purchaser  agree that a
facsimile  of the signed  Agreement  may be  construed  and  accepted  as valid,
enforceable and binding on the parties hereto.



PURCHASER

________________________________________________________________________________
(Complete name of corporation, partnership or sole proprietorship)


By______________________________________________________________________________
     (Signature of Corporate Officer, Partner or Owner)

Print Name _____________________________________________________________________

Title___________________________________________________________________________

Date____________________________________________________________________________


MICROAGE TECHNOLOGIES


By______________________________________________________________________________

Title___________________________________________________________________________

Date____________________________________________________________________________

Rev. November 28, 1995

                                                                    EXHIBIT 11.1


                                 MICROAGE, INC.
                         PRIMARY EPS DETAIL CALCULATION

<TABLE>
<CAPTION>
                                                                 26 weeks ended
                                                       -----------------------------------
                                                            April 28,         April 30,
                                                               1996              1995
                                                       -----------------------------------
<S>                                                        <C>                 <C>       
Common stock
- ---------------------------------
Weighted average common shares                             14,342,041          14,072,853

Common stock equivalents
- ---------------------------------
Weighted average warrants and options                         166,376             196,046
                                                       ---------------    ----------------

Total weighted average common and
      common equivalent shares outstanding                 14,508,417          14,268,899
                                                       ===============    ================

Net income available for EPS                           $    4,495,000     $     5,303,000

Primary EPS                                            $         0.31     $          0.37
</TABLE>

                                                                    EXHIBIT 11.2


                                 MICROAGE, INC.
                      FULLY DILUTED EPS DETAIL CALCULATION
<TABLE>
<CAPTION>
                                                                                26 weeks ended
                                                                      -----------------------------------
                                                                           April 28,        April 30,
                                                                              1996             1995
                                                                      -----------------------------------
<S>                                                                   <C>                 <C>           
                Net income available for primary EPS                  $    4,495,000      $    5,303,000
                                                                      ===============     ===============

                Shares:   per primary EPS                                 14,508,417          14,268,899
                          additional shares issuable                         148,725                  30
                                                                      ---------------     ---------------

                                                                          14,657,142          14,268,929
                                                                      ===============     ===============


                Fully diluted EPS                                     $         0.31   $            0.37
                                                                      ===============     ===============
</TABLE>
  Note: Since fully diluted EPS affects primary EPS by less than 3%, it is not
                     disclosed in the financial statements.

<TABLE> <S> <C>

<ARTICLE>                     5
<LEGEND>
                              This   schedule    contains   summary    financial
                              information   extracted   from  the   Consolidated
                              Balance  Sheets  (Unaudited)  as of April 28, 1996
                              and  October   29,   1995  and  the   Consolidated
                              Statements of Income  (Unaudited) for the quarters
                              and 26 weeks  ended  April 28,  1996 and April 30,
                              1995  contained in the Form 10-Q for the quarterly
                              and 26 week periods  ended April 28, 1996,  and is
                              qualified  in its  entirety by  reference  to such
                              financial statements.
</LEGEND>
<MULTIPLIER>                                                               1,000
<CURRENCY>                                                          U.S. DOLLARS
       
<S>                           <C>    
<PERIOD-TYPE>                 6-MOS
<FISCAL-YEAR-END>                                                    NOV-03-1996
<PERIOD-START>                                                       JAN-29-1996
<PERIOD-END>                                                         APR-28-1996
<EXCHANGE-RATE>                                                                1
<CASH>                                                                     8,050
<SECURITIES>                                                                   0
<RECEIVABLES>                                                            233,450
<ALLOWANCES>                                                            (13,617)
<INVENTORY>                                                              289,587
<CURRENT-ASSETS>                                                         530,641
<PP&E>                                                                    96,958
<DEPRECIATION>                                                          (50,025)
<TOTAL-ASSETS>                                                           597,738
<CURRENT-LIABILITIES>                                                    420,219
<BONDS>                                                                        0
                                                          0
                                                                    0
<COMMON>                                                                     145
<OTHER-SE>                                                               173,803
<TOTAL-LIABILITY-AND-EQUITY>                                             597,738
<SALES>                                                                  863,648
<TOTAL-REVENUES>                                                         863,648
<CGS>                                                                    819,079
<TOTAL-COSTS>                                                            819,079
<OTHER-EXPENSES>                                                          35,038
<LOSS-PROVISION>                                                               0
<INTEREST-EXPENSE>                                                           818
<INCOME-PRETAX>                                                            5,147
<INCOME-TAX>                                                               2,209
<INCOME-CONTINUING>                                                        2,938
<DISCONTINUED>                                                                 0
<EXTRAORDINARY>                                                                0
<CHANGES>                                                                      0
<NET-INCOME>                                                               2,938
<EPS-PRIMARY>                                                               0.20
<EPS-DILUTED>                                                               0.20
        

</TABLE>


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