MICROAGE INC /DE/
10-Q, 1999-09-15
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                    FORM 10-Q

(Mark One)

[X]  Quarterly  report  pursuant  to  Section  13 or 15 (d)  of  the  Securities
     Exchange Act of 1934,

     For the quarterly period ended AUGUST 1, 1999 or

[ ]  Transition  report  pursuant  to  Section  13 or  15(d)  of the  Securities
     Exchange Act of 1934

     Commission file number 0-15995

                                 MICROAGE, INC.
             (Exact name of registrant as specified in its charter)

                Delaware                                         86-0321346
        (State of incorporation)                              (I.R.S. Employer
                                                             Identification No.)

        2400 South MicroAge Way
               Tempe, AZ                                           85282
(Address of principal executive offices)                         (Zip Code)

Registrant's telephone number, including area code: (480) 366-2000

The registrant  (1) has filed all reports  required to be filed by Section 13 or
15(d) of the Securities  Exchange Act of 1934 during the preceding 12 months and
(2) has been subject to such filing requirements for the past 90 days.

                                 Yes [X] No [ ]

The number of shares of the registrant's Common Stock (par value $.01 per share)
outstanding at August 30, 1999 was 20,806,135.
<PAGE>
                                      INDEX

                                 MICROAGE, INC.


PART I.   FINANCIAL INFORMATION

Item 1.   Financial Statements (Unaudited)                                     2

          Consolidated balance sheets -- August 1, 1999 and
          November 1, 1998.                                                    2

          Consolidated statements of operations -- Quarters ended August
          1, 1999 and August 2, 1998; 39 weeks ended August 1, 1999 and
          August 2, 1998.                                                      3

          Consolidated statements of cash flows -- 39 weeks ended August
          1, 1999 and August 2, 1998.                                          4

          Notes to consolidated financial statements.                          5

Item 2.   Management's Discussion and Analysis of Financial Condition
          and Results of Operations.                                           7

PART II.  OTHER INFORMATION

Item 6.   Exhibits and Reports on Form 8-K                                    15

SIGNATURES                                                                    16

                                        1
<PAGE>
PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS (UNAUDITED)

                                 MICROAGE, INC.
                     CONSOLIDATED BALANCE SHEETS (UNAUDITED)
                        (in thousands, except share data)

                                     ASSETS
                                                     August 1,      November 1,
                                                       1999            1998
                                                   ------------    ------------
Current assets:
  Cash and cash equivalents                        $     62,042    $     41,894
  Accounts and notes receivable, net                    208,130         529,877
  Inventory, net                                        461,817         486,150
  Other                                                  25,442          24,432
                                                   ------------    ------------
    Total current assets                                757,431       1,082,353

Property and equipment, net                              99,384          92,147
Intangible assets, net                                    7,006         126,105
Other                                                    20,327          14,538
                                                   ------------    ------------
    Total assets                                   $    884,148    $  1,315,143
                                                   ============    ============

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Accounts payable                                 $    672,913    $    967,501
  Accrued liabilities                                    32,471          24,279
  Current portion of long-term obligations                3,181           3,095
  Other                                                  10,325           8,868
                                                   ------------    ------------
    Total current liabilities                           718,890       1,003,743

Long-term obligations                                     3,802           5,553
Other long-term liabilities                              15,153          15,361

Stockholders' equity:
  Preferred stock, par value $1.00 per share;
    Shares authorized: 5,000,000
    Issued and outstanding:  none                            --              --
  Common stock, par value $.01 per share;
    Shares authorized: 40,000,000
    Issued: August 1, 1999 - 20,836,384
            November 1, 1998 - 20,284,789                   208             203
  Additional paid-in capital                            211,447         206,720
  Retained earnings (deficit)                           (64,854)         83,729
  Treasury stock, at cost;
    Shares: August 1, 1999 - 30,249
            November 1, 1998 - 16,378                      (498)           (166)
                                                   ------------    ------------
    Total stockholders' equity                          146,303         290,486
                                                   ------------    ------------
    Total liabilities and stockholders' equity     $    884,148    $  1,315,143
                                                   ============    ============

   The accompanying notes are an integral part of these financial statements.

                                        2
<PAGE>
                                 MICROAGE, INC.
                CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)
                      (in thousands, except per share data)

<TABLE>
<CAPTION>
                                                  Quarter ended               39 weeks ended
                                            --------------------------   --------------------------
                                             August 1,      August 2,     August 1,      August 2,
                                               1999           1998          1999           1998
                                            -----------    -----------   -----------    -----------
<S>                                         <C>            <C>           <C>            <C>
Revenue                                     $ 1,514,480    $ 1,441,246   $ 4,615,862    $ 3,947,207

Cost of sales                                 1,415,297      1,354,575     4,328,271      3,702,130
                                            -----------    -----------   -----------    -----------
Gross profit                                     99,183         86,671       287,591        245,077

Operating and other expenses
Operating expenses                               89,495         77,787       284,807        230,500
Restructuring and other one-time charges          5,411             --       139,570          5,600
                                            -----------    -----------   -----------    -----------
    Total                                        94,906         77,787       424,377        236,100
                                            -----------    -----------   -----------    -----------
Operating income (loss)                           4,277          8,884      (136,786)         8,977

Other expenses - net                              8,918          7,385        28,426         27,497
                                            -----------    -----------   -----------    -----------
Income (loss) before income taxes                (4,641)         1,499      (165,212)       (18,520)

Income tax provision (benefit)                   (1,471)         1,473       (16,767)        (6,473)
                                            -----------    -----------   -----------    -----------
Net income (loss)                           $    (3,170)   $        26   $  (148,445)   $   (12,047)
                                            ===========    ===========   ===========    ===========
Net income (loss) per common and
  common equivalent share:
    Basic                                   $     (0.15)   $      0.00   $     (7.25)   $     (0.61)
                                            ===========    ===========   ===========    ===========
    Diluted                                 $     (0.15)   $      0.00   $     (7.25)   $     (0.61)
                                            ===========    ===========   ===========    ===========
Weighted average common and common
  equivalent shares outstanding:
    Basic                                        20,600         19,859        20,475         19,633
                                            ===========    ===========   ===========    ===========
    Diluted                                      20,600         20,305        20,475         19,633
                                            ===========    ===========   ===========    ===========
</TABLE>

   The accompanying notes are an integral part of these financial statements.

                                        3
<PAGE>
                                 MICROAGE, INC.
                CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
                Increase (Decrease) in Cash and Cash Equivalents
                                 (in thousands)

                                                             39 weeks ended
                                                         ----------------------
                                                         August 1,    August 2,
                                                           1999         1998
                                                         ---------    ---------
Cash flows from operating activities:
  Net loss                                               $(148,445)   $ (12,047)
  Adjustments to reconcile net loss to
    net cash provided by operating activities:
      Depreciation and amortization                         33,175       29,861
      Provision for losses on accounts and
        notes receivable                                    18,895       10,585
      Restructuring and other one-time charges             130,917           --
      Changes in assets and liabilities, net
        of business acquisitions:
        Accounts and notes receivable                      302,141     (149,524)
        Inventory                                           24,333       56,066
        Other current assets                                (1,010)        (757)
        Other assets                                        (7,111)     (18,024)
        Accounts payable                                  (293,682)     167,758
        Accrued liabilities                                  8,192       (7,850)
        Other liabilities                                   (1,251)      10,602
                                                         ---------    ---------
    Net cash provided by operating activities               66,154       86,670

Cash flows from investing activities:
  Purchases of property and equipment                      (40,926)     (36,820)
  Purchases of businesses and investments in
    unconsolidated companies, net of cash acquired          (5,500)          --
                                                         ---------    ---------
    Net cash used in investing activities                  (46,426)     (36,820)

Cash flows from financing activities:
  Proceeds from issuance of stock - stock option and
    employee stock purchase plans                            3,688        3,424
  Net borrowings (payments) under line of credit                --      (30,650)
  Shareholder distributions - pooled companies                  --         (129)
  Net change in long-term obligations                       (3,268)      (2,824)
                                                         ---------    ---------
    Net cash provided by (used in)
      financing activities                                     420      (30,179)
                                                         ---------    ---------
Net increase in cash and cash equivalents                   20,148       19,671

Cash and cash equivalents at beginning of period            41,894       22,279
                                                         ---------    ---------
Cash and cash equivalents at end of period               $  62,042    $  41,950
                                                         =========    =========

   The accompanying notes are an integral part of these financial statements.

                                        4
<PAGE>
                                 MICROAGE, INC.
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

NOTE A - BASIS OF PRESENTATION

The accompanying unaudited  consolidated financial statements of MicroAge,  Inc.
(the "Company") do not include all of the information and footnotes  required by
generally accepted accounting principles for complete financial  statements.  In
the opinion of  management,  all  adjustments  (consisting  of normal  recurring
accruals)  considered  necessary for a fair statement of results for the periods
have been included. Certain prior year amounts have been reclassified to conform
with current year financial statement presentation. Operating results for the 39
weeks ended August 1, 1999 are not  necessarily  indicative  of the results that
may be expected for the year ending October 31, 1999.  For further  information,
refer to the consolidated financial statements and footnotes thereto included in
the Company's Annual Report on Form 10-K for the year ended November 1, 1998.

NOTE B - OTHER EXPENSES - NET

Other expenses - net consists of the following (in thousands):

                                   Quarters ended            39 weeks ended
                                ---------------------     ---------------------
                                 Aug. 1,      Aug. 2,      Aug. 1,      Aug. 2,
                                  1999         1998         1999         1998
                                --------     --------     --------     --------
Interest expense                $  1,394     $    457     $  3,209     $  3,791
Expenses from sales of
  accounts receivable              3,829        3,855       10,652       14,425
Amortization expense                 765        2,249        5,974        6,429
Flooring expense                   4,442        2,002       10,361        5,439
Other                             (1,512)      (1,178)      (1,770)      (2,587)
                                --------     --------     --------     --------
                                $  8,918     $  7,385     $ 28,426     $ 27,497
                                ========     ========     ========     ========

NOTE C - RESTRUCTURING AND OTHER ONE-TIME CHARGES

During the quarters ended August 1, 1999 and May 2, 1999, the Company recorded a
total of $139.6 million of restructuring and other one-time  charges,  which are
discussed below. The liability for restructuring  accruals at August 1, 1999 was
$4.0 million.

During the quarter  ended August 1, 1999,  the Company  recorded $5.4 million of
restructuring  and other  one-time  charges ($3.2  million,  or $0.16 per share,
after taxes).  All actions related to this  restructuring were implemented as of
August 1, 1999.  The  restructuring  and other  one-time  charges  included $4.3
million in employee  termination  benefits  (primarily  severance  pay) and $1.1
million for business closure costs.

The charges associated with employee  termination  benefits consist primarily of
severance pay for approximately 250 associates. The reductions were completed by
August  1,  1999  and  occurred  in both  Pinacor,  the  Company's  distribution
business,  and  in  MicroAge  Technology  Services,  the  Company's  integration
business.

                                        5
<PAGE>
During the quarter  ended May 2, 1999,  the  Company  recorded  $134  million of
restructuring  and other  one-time  charges ($124  million,  or $6.07 per share,
after taxes).  The  restructuring  and other  one-time  charges  included a $123
million  write-down of impaired  goodwill;  $8 million for the write-down to net
realizable value of software and equipment no longer utilized by the Company due
to the  implementation of a new branch automation system; $2 million in employee
termination  benefits;  and $1 million for  one-time  contract  termination  and
business closure costs.

The goodwill  written off during the quarter  resulted from businesses  acquired
primarily in fiscal 1997 and fiscal 1998. Recent increased competitive pressures
in the industry as well as operating  losses  caused the Company to reassess the
recoverability  of  its  long-lived  assets.  The  fair  value  of  the  assets,
determined  through a  discounted  cash flow  analysis  as well as other  market
analyses,  was compared to the carrying amount of the assets. The difference was
recorded as a charge to earnings in the second quarter.

The charges  associated  with employee  termination  benefits  during the second
quarter consisted  primarily of severance pay for 79 associates.  The reductions
were completed by May 2, 1999 and occurred in Pinacor and in an imaging business
that the Company decided to exit during the quarter.

All actions related to the second quarter  restructuring  were implemented as of
May 2, 1999.

                                        6
<PAGE>
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS.

Certain statements  contained in this Item may be  "forward-looking  statements"
within the  meaning of The  Private  Securities  Litigation  Reform Act of 1995.
These  forward-looking  statements  may include  projections  of revenue and net
income and issues that may affect revenue or net income;  projections of capital
expenditures;  plans for  future  operations;  financing  needs or plans;  plans
relating to the Company's products and services; and assumptions relating to the
foregoing.  Forward-looking  statements  are  inherently  subject  to risks  and
uncertainties,  some of which cannot be predicted or  quantified.  Future events
and actual results could differ materially from those set forth in, contemplated
by, or underlying the forward-looking information. Some of the important factors
that could cause the Company's  actual results to differ  materially  from those
projected in forward-looking statements made by the Company include, but are not
limited to, the following:  intense competition;  narrow margins;  dependence on
supplier  incentive  funds;  product supply and  dependence on key vendors;  the
impact of Pinacor not being selected as a Compaq Distribution  Alliance Partner;
potential  fluctuations  in  quarterly  results;  risks of declines in inventory
values;  the capital intensive nature of the Company's  business;  dependence on
information  systems;  year 2000  issues;  dependence  on  independent  shipping
companies;  rapid technological  change; and possible volatility of stock price.
Reference is made to Exhibit 99.1 of the  Company's  Report on Form 10-K for the
year ended November 1, 1998 for additional  discussion of the foregoing factors.
The  Company  undertakes  no  obligations  to  publicly  update  or  revise  any
forward-looking  statements,  whether  as a result  of new  information,  future
events or otherwise.

The Company  operates  two  independent  businesses  - a  distribution  business
operated through a wholly-owned  subsidiary,  Pinacor, Inc. ("Pinacor"),  and an
integration  business,  MicroAge Technology  Services ("MTS").  These businesses
have  separate  management  teams,  operate  autonomously  in  their  respective
marketplaces,  and contract with  headquarters for a limited number of services,
such as payroll processing, employee benefits and information services.

RECENT DEVELOPMENTS

During the second  quarter of fiscal  1999,  the Company  experienced  increased
competitive  pressure and other economic  factors that have negatively  impacted
the  Company's  gross  margins  and  operating  results.  In  response  to these
conditions,  the Company,  at the end of the second quarter and the beginning of
the third quarter, took actions to increase gross margins and decrease operating
expenses.  These actions  include price  increases,  the  elimination of several
hundred  positions at Pinacor and MTS, the closure of several  branch  locations
and the exiting of several  businesses  that were no longer  consistent with the
strategic direction of the Company.

In addition,  the Company  reassessed the  recoverability of its goodwill during
the second quarter due to changes in the computer  integration and  distribution
industry as well as recent operating losses.  The Company determined that, based
on cash flow and other market  analyses,  a substantial  portion of its goodwill
was impaired. (See "Note C to the Consolidated Financial Statements").

The Company also completed the  implementation of a new branch automation system
during the second  quarter.  Charges were  recognized  during the second quarter
related to the conversion to the new system as well as for the completion of the
separation of the Company into two independent businesses (Pinacor and MTS).

                                        7
<PAGE>
In connection with these  developments,  the Company recorded  restructuring and
other expenses in the second and third quarters aggregating $157 million,  which
are discussed below.

Restructuring  and other  expenses for the second  quarter  totaled $152 million
($136  million or $6.64 per share after  taxes).  These  charges  included  $123
million for the write-down to net realizable value of goodwill,  $13 million for
the  write off of assets no longer  utilized  or  otherwise  impaired  after the
system  conversion  and  completion of the company  split  described  above,  $8
million  for  severance  and  business  exit  costs and $8  million  related  to
Pinacor's  Latin America  distribution  business.  The charges for Pinacor Latin
America were primarily the result of the continuing  deterioration  of the South
American  economy and consist of receivable  and  inventory  write downs and the
write down of Pinacor's investment in several Latin American companies.

The total second quarter  charges of $152 million include $18 million of charges
that were recorded as components of cost of sales,  operating expenses and other
expense in the  accompanying  statements  of  operations.  The  following  table
illustrates the recognition within the consolidated statements of operations for
the second  quarter of the  restructuring  and other unusual  charges  described
above (in thousands):

                                           Quarter ended May 2, 1999
                                   --------------------------------------------
                                                   Restructuring
                                                     and other
                                   As reported    unusual charges   As adjusted
                                   -----------      -----------     -----------
Cost of sales                      $ 1,569,903      $     6,016     $ 1,563,887
Operating expenses                     106,025            9,773          96,252

Restructuring and other
  one-time charges                     134,159          134,159              --
Operating loss                        (153,546)         149,948          (3,598)
Other expenses - net                    12,260            2,350           9,910
Loss before income taxes           $  (165,806)     $   152,298     $   (13,508)

Restructuring  charges for the third quarter totaled $5 million ($3 million,  or
$0.16 per share after taxes)  related to employee  severance and branch  closure
costs.

                                        8
<PAGE>
RESULTS OF OPERATIONS

The following table sets forth, for the indicated  periods,  data as percentages
of total revenue:

<TABLE>
<CAPTION>
                                                              Quarter ended
                                   ----------------------------------------------------------------
                                     Aug. 1,        May 2,       Jan. 31,     Nov. 1,      Aug. 2,
                                      1999          1999          1999         1998         1998
                                   ----------    ----------    ----------   ----------   ----------
<S>                                <C>             <C>             <C>            <C>            <C>
Revenue (in thousands)             $1,514,480    $1,656,541    $1,444,841   $1,572,824   $1,441,246
Cost of sales (1)                        93.5%         94.4%         93.0%        93.1%        94.0%
                                   ----------    ----------    ----------   ----------   ----------
Gross profit (1)                          6.5           5.6           7.0          6.9          6.0
Operating and other expenses
   Operating expenses (1)                 5.9           5.8           6.2          5.8          5.4
   Restructuring and other one-
     time charges (2)                     0.3           9.2           0.0          0.0          0.0
                                   ----------    ----------    ----------   ----------   ----------
Operating income (loss)                   0.3          (9.4)          0.9          1.1          0.6

Other expenses - net (1)                  0.6           0.6           0.5          0.4          0.5
                                   ----------    ----------    ----------   ----------   ----------
Income (loss) before income taxes        (0.3)        (10.0)          0.4          0.7          0.1

Income tax provision (benefit)           (0.1)         (1.1)          0.2          0.5          0.1
                                   ----------    ----------    ----------   ----------   ----------
Net income (loss)                        (0.2)%        (8.9)%         0.1%         0.2%         0.0%
                                   ==========    ==========    ==========   ==========   ==========
</TABLE>

(1)  Calculations for the quarter ended May 2, 1999 exclude the effects of $18.1
     million of charges discussed above. Inclusion of such expenses would result
     in the following percentage relationship to net sales for the quarter:

     Cost of sales                               94.8%
     Gross profit                                 5.2
     Operating expenses                           6.4
     Other expenses - net                         0.7

(2)  Calculations for the quarter ended May 2, 1999 include the effects of $18.1
     million of charges  excluded from cost of sales,  gross  profit,  operating
     expenses and other expenses as discussed in footnote (1) above.

The following  discussion of results of operations  for the quarter and 39 weeks
ended August 1, 1999 exclude the effect of the  restructuring  and other unusual
charges discussed above in "Recent Developments"

TOTAL REVENUE.  Total revenue of $1.5 billion increased $73 million,  or 5%, for
the quarter  ended  August 1, 1999 as compared  to the quarter  ended  August 2,
1998. This revenue increase included an $18 million,  or 1%, increase in Pinacor
(distribution  business)  revenue  and a $15  million,  or 3%,  increase  in MTS
(integration  business) revenue.  The remaining increase in consolidated revenue
was due to a decrease in the elimination of intercompany  revenue. When compared
to the quarter ended May 2, 1999,  total revenue for the quarter ended August 1,
1999 decreased $142 million,  or 9%. This decrease  included a $156 million,  or
10%,  decrease in Pinacor  revenue  and a $24  million,  or 5%,  decrease in MTS
revenue,  partially  offset by a decrease  in the  elimination  of  intercompany
revenue.

                                        9
<PAGE>
Total revenue  increased $669 million,  or 17%, for the 39 weeks ended August 1,
1999 as compared to the 39 weeks ended  August 2, 1998.  This  revenue  increase
included a $571 million,  or 16%, increase in Pinacor revenue and a $43 million,
or 3%, increase in MTS revenue.  The remaining increase in consolidated  revenue
was due to a decrease in the elimination of intercompany revenue.

The year-over-year  increases in revenue were attributable to sales to resellers
added since August 2, 1998,  increased demand for the Company's major suppliers'
products,  the  Company's  addition of new product  offerings,  service  revenue
growth and the growth of the microcomputer products industry.

The  decreases in revenue in the quarter  ended  August 1, 1999  compared to the
quarter  ended May 2, 1999 are  primarily  due to changes in Pinacor's  sourcing
relationship  with Compaq Computer  Corporation  (see "Changes in Supplier Terms
and  Conditions"),  and to a focus  within  MTS to reduce  unprofitable  product
revenue.  In addition,  the Company  believes  that a portion of the decrease in
volume is  attributable  to a price  increase  instituted by Pinacor  during the
quarter ended May 2, 1999 (see "Gross Profit Percentage").

GROSS PROFIT PERCENTAGE.  The Company's gross profit percentage was 6.5% for the
quarter ended August 1, 1999 and 6.0% for the quarter ended August 2, 1998.  The
gross profit  percentage was 6.4% for the 39 weeks ended August 1, 1999 and 6.2%
for the 39 weeks ended August 2, 1998.

The increase in the Company's gross profit  percentage  during the third quarter
was due to higher  margins in both Pinacor and MTS.  Pinacor  margins  increased
primarily as a result of increased  product trading  margins.  During the second
quarter,   Pinacor   instituted  a  price  increase  and  adjusted   salesperson
compensation  plans to incent  higher margin  sales.  These actions  resulted in
product trading margins  increasing in the latter part of the second quarter and
through the third quarter. These increases were partially offset by lower levels
of supplier funds.

MTS margins increased for the third quarter of fiscal 1999 compared to the third
quarter of fiscal  1998,  as well as  compared  to the second  quarter of fiscal
1999.  The  increase  from the third  quarter  of 1998 was due  primarily  to an
increase in service revenue, which has higher gross margins than product revenue
margins.  The increase from the second  quarter of fiscal 1999 was primarily due
to better utilization of service staff.

Future  gross  profit  percentages  may be  affected  by market  pressures,  the
introduction  of  new  Company  initiatives,  changes  in  revenue  mix,  future
acquisitions,  changes in supplier incentive funds,  changes in suppliers' terms
and   conditions,   the  Company's   utilization   of  early  payment   discount
opportunities,  supplier  pricing  actions,  and other  competitive and economic
pressures.   See  "Potential   Fluctuations  in  Operating  Results"  below  for
information  regarding  industry  trends  that may affect  future  gross  profit
percentages.

OPERATING EXPENSES.  Operating expenses totaled $89 million, or 5.9% of revenue,
for the  quarter  ended  August 1, 1999,  compared  to $78  million,  or 5.4% of
revenue,  for the  quarter  ended  August 2,  1998 and $96  million , or 5.8% of
revenue,  for the quarter ended May 2, 1999.  Operating  expenses increased from
$231 million, or 5.8% of revenue,  for the 39 weeks ended August 2, 1998 to $275
million,  or 6.0% of  revenue,  for the 39  weeks  ended  August  1,  1999.  The
year-over-year  increases are primarily the result of increased business volume.
The  decrease  in dollars  from the second  quarter to the third  quarter of the
current  year  is due to  actions  taken  by the  Company  to  reduce  operating
expenses. See "Recent Developments" for a discussion of actions taken.

                                       10
<PAGE>
OTHER  EXPENSES - NET.  Other  expenses - net  increased to $8.9 million for the
quarter  ended August 1, 1999 from $7.4 million for the quarter  ended August 2,
1998.  Other  expenses - net  decreased to $26.1  million for the 39 weeks ended
August 1, 1999 from $27.5 million for the 39 weeks ended August 2, 1998.

Financing  costs  increased due to increased  average  borrowings as a result of
changes in the Company's major suppliers' policies.  During the first quarter of
fiscal  1999  certain  major  suppliers   changed  the  terms  of  their  credit
arrangements with the Company. These changes include a decrease in the number of
days the Company has to pay for product  purchases  and a decrease in the amount
of  reseller  purchases  from the  Company  that the  suppliers  are  willing to
subsidize.  These changes increased the Company's  working capital  requirements
and financing  costs.  These increases were offset by a decrease in amortization
expense due to the write-down of impaired  goodwill  during the second  quarter.
See "Note C to the Consolidated  Financial Statements" for further discussion of
the impaired goodwill.

INCOME TAX  PROVISION.  As a  percentage  of the loss before tax, the income tax
benefit was 31.7% for the quarter  ended August 1, 1999  compared to a provision
equal to 98.3% of income  before tax for the quarter  ended August 2, 1998.  The
change in the effective tax rate is due to the impact of permanent  differences,
primarily  consisting  of  goodwill  amortization  and meals  and  entertainment
expenses, between book income and taxable income.

CHANGES IN SUPPLIER TERMS AND CONDITIONS

The key suppliers of the Company  provide  various  incentives for promoting and
marketing their product  offerings.  A large portion of the incentives is passed
on to the Company's customers.  However, a portion of the incentives  positively
impact the Company's income.

Beginning  in May 1998,  the major  manufacturers  announced  and/or  instituted
changes in their sales  incentive  programs and inventory  management  programs.
Pursuant to these changes,  the major  manufacturers have (i) reduced the amount
of product  that the  Company is allowed to return,  (ii)  reduced the amount of
price protection coverage offered to the Company and (iii) changed incentives to
programs based on sales of the manufacturers' products, rather than on purchases
of the products from the manufacturers.

In addition,  several of the Company's major suppliers have changed the terms of
their credit arrangements with the Company.  These changes include a decrease in
the number of days the Company has to pay for product  purchases  and a decrease
in the amount of reseller  purchases  from the Company  that the  suppliers  are
willing to subsidize. These changes have increased the Company's working capital
requirements and financing  costs.  Further changes in incentives or other terms
and conditions could have a material  adverse effect on the Company's  operating
results.

During the  quarter  ended May 2, 1999,  the  Company  announced a change in the
Pinacor  product  sourcing   relationship   with  Compaq  Computer   Corporation
("Compaq"). By the end of the Company's fiscal year, Pinacor will begin sourcing
certain  Compaq  products  from other  Compaq  distributors  instead of sourcing
directly from Compaq.  Compaq has  indicated  that Pinacor will continue to be a
Compaq  Channel  partner and will be able to distribute the full range of Compaq
products.  In addition,  Pinacor will continue to order some  products  directly
from Compaq.  During the quarter  ended August 1, 1999,  Compaq sales  decreased
approximately  $75 million,  or 20%,  when  compared to the quarter ended May 2,
1999. The Company expects a further decline in Compaq revenue as the full impact
of the change in the  sourcing  relationship  is  realized.  In  addition to the

                                       11
<PAGE>
expected  declines in Compaq revenue,  the Company  believes that sales of other
suppliers' products may decrease as customers that purchase Compaq products from
other sources move  purchases of other  products to those  sources.  This change
will have a negative impact on the Company's  operating results,  but the amount
of the impact of this change cannot be determined at this time.

POTENTIAL FLUCTUATIONS IN QUARTERLY RESULTS

The Company's  operating results may vary  significantly from quarter to quarter
depending  on certain  factors,  including,  but not limited to,  demand for the
Company's information  technology products and services,  the amount of supplier
incentive  funds  received by the Company,  the results of acquired  businesses,
product availability, competitive conditions, new product introductions, changes
in customer order patterns, changes in supplier terms and conditions and general
economic  conditions.  In  particular,   the  Company's  operating  results  are
sensitive  to  changes  in the mix of  product  and  service  revenues,  product
margins, inventory adjustments and interest rates. Although the Company attempts
to control its expense  levels,  these levels are based, in part, on anticipated
revenues. Therefore, the Company may not be able to control spending in a timely
manner  to  compensate  for  any  unexpected  revenue  shortfall.  As a  result,
quarterly  period-to-period  comparisons of the Company's  financial results are
not  necessarily  meaningful  and should not be relied upon as an  indication of
future performance.  In addition,  although the Company's financial  performance
has not  exhibited  significant  seasonality  in the past,  the  Company and the
computer industry in general tend to follow a sales pattern with peaks occurring
near the end of the calendar year, due primarily to special supplier  promotions
and year-end business purchases.

LIQUIDITY AND CAPITAL RESOURCES

Historically,  the  Company  has  financed  its growth and cash needs  primarily
through working capital financing  facilities,  bank credit lines,  common stock
offerings and cash generated from operations. The primary uses of cash have been
to fund increases in inventory and accounts receivable  resulting from increased
sales.  If the Company is successful in achieving  revenue growth in the future,
its  working  capital  requirements  are likely to  increase.  In  addition,  as
discussed above,  changes in supplier payment terms have increased the Company's
working capital requirements.

Cash  provided by  operating  activities  was $66 million for the 39 weeks ended
August 1, 1999 as compared to $87 million for the 39 weeks ended August 2, 1998.
This  decrease  was  primarily  due to  changes  in cash  provided  by  accounts
receivable, inventory and accounts payable. Cash provided by changes in accounts
receivable  increased  $452 million  during the 39 weeks ended August 1, 1999 as
compared  to the 39 weeks ended  August 2, 1998.  This was due to an increase in
receivables  sold to a finance  company.  This was offset by a decrease  in cash
provided by inventory,  which  decreased  $32 million  during the 39 weeks ended
August 1, 1999 as compared to the 39 weeks ended  August 2, 1998.  In  addition,
cash used by changes in accounts  payable  increased  $462 million during the 39
weeks ended August 1, 1999 as compared to the 39 weeks ended August 2, 1998. The
change in cash resulting  from accounts  payable was primarily due to changes in
suppliers' terms. See "Changes in Supplier Terms and Conditions".

Cash used in  investing  activities  was $46  million  during the 39 weeks ended
August 1, 1999 as compared to $37  million  during the 39 weeks ended  August 2,
1998.  This  increase was due to higher  purchases of property and equipment and
due to purchases of businesses and investments in unconsolidated subsidiaries.

                                       12
<PAGE>
Cash provided by financing activities was $0.4 million during the 39 weeks ended
August 1, 1999  compared to cash used of $30  million  during the 39 weeks ended
August  2,  1998.  This  change  was  primarily  due to net  payments  under the
Company's  line of credit of $31 million  for the 39 weeks ended  August 2, 1998
compared to no net change for the 39 weeks ended August 1, 1999.

The Company currently  maintains three financing  agreements (the  "Agreements")
with  financing  facilities  totaling $660 million.  The  Agreements  include an
accounts  receivable  facility  (the "A/R  Facility")  and  inventory  financing
facilities (the "Inventory Facilities").

Under the A/R  Facility,  the  Company  has the right to sell  certain  accounts
receivable  from time to time, on a limited  recourse  basis, up to an aggregate
amount of $350 million sold at any given time. At August 1, 1999, the net amount
of sold accounts receivable was $285 million.

The Inventory  Facilities provide for borrowings up to $310 million.  Within the
Inventory  Facilities,  the  Company  has lines of credit  for the  purchase  of
inventory from selected product  suppliers  ("Inventory  Lines of Credit") and a
line of credit for general working capital  requirements  ("Supplemental Line of
Credit").  Payments for products  purchased  under the Inventory Lines of Credit
vary depending upon the product  supplier,  but generally are due between 30 and
45 days from the date of the advance.  Amounts  borrowed under the  Supplemental
Line  of  Credit  may  remain  outstanding  until  the  expiration  date  of the
Agreements  (August  2000).  No interest  or finance  charges are payable on the
Inventory  Lines of Credit if payments are made when due. At August 1, 1999, the
Company  had $188  million  outstanding  under  the  Inventory  Lines of  Credit
(included in accounts payable in the accompanying  Balance Sheets),  and nothing
outstanding under the Supplemental Line of Credit.

Of the $660 million of financing  capacity  represented by the Agreements,  $187
million was unused as of August 1, 1999.  Utilization  of the unused  portion is
dependent upon the Company's collateral availability at the time the funds would
be needed.  There can be no  assurance  that the Company  will be able to borrow
adequate amounts on terms acceptable to the Company.

Borrowings  under  the  Agreements  are  secured  by  substantially  all  of the
Company's  assets,  and the Agreements  contain certain  restrictive  covenants,
including  tangible  net worth  requirements  and ratios of debt to tangible net
worth and current assets to current liabilities.  At August 1, 1999, the Company
was in compliance with these covenants.

The Company has received a commitment  letter from another lender to replace the
Agreements with new financing  facilities,  and is currently  negotiating  final
documentation. Financing costs under the new facilities are expected to increase
from current  levels,  however the amount of any increase  cannot be  determined
until  the new  agreements  are  finalized.  The new  financing  facilities  are
expected to be finalized during the quarter ended October 31, 1999.

In addition to the financing  facilities  discussed above, the Company maintains
an accounts  receivable  purchase  agreement (the "Purchase  Agreement")  with a
commercial  credit  corporation  (the  "Buyer")  whereby  the  Buyer  agrees  to
purchase,  from time to time at its option, on a limited recourse basis, certain
accounts  receivable of the Company.  Under the terms of the Purchase Agreement,
no finance  charges are assessed if the accounts are settled  within forty days.
At August 1, 1999, the net amount of sold accounts receivable under the Purchase
Agreement was $30 million.

                                       13
<PAGE>
The Company also  maintains  trade credit  arrangements  with its  suppliers and
other creditors to finance  product  purchases.  A few major suppliers  maintain
security interests in their products sold to the Company.

As discussed  above,  several of the Company's  major suppliers have changed the
terms of their credit  arrangements  with the Company.  These changes  include a
decrease in the number of days the Company has to pay for product  purchases and
a  decrease  in the  amount of  reseller  purchases  from the  Company  that the
suppliers are willing to subsidize.  These changes have  increased the Company's
working capital requirements and financing costs. The additional borrowings that
will be required to pay suppliers on shorter  terms could exceed the  borrowings
available under the Agreements due to collateral constraints.

The  unavailability of a significant  portion of, or the loss of, the Agreements
or trade  credit  from  suppliers  would have a material  adverse  effect on the
Company.

Although the Company has no material capital commitments, the Company expects to
make  capital  expenditures  of  approximately  $5 to  $10  million  during  the
remainder of fiscal 1999.

INFLATION

The Company  believes that inflation has generally not had a material  impact on
its operations.

                                       14
<PAGE>
PART II. OTHER INFORMATION

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a) Exhibits

10.1  Form of Administrative  Services Agreement for the Non-qualified  Deferred
      Compensation Plan Document by The Prudential  Insurance Company of America
      with the Company and Pinacor, Inc., dated July 15, 1999.

10.2  Form of Trust  Agreement by and between  Prudential  Trust Company and the
      Company and Pinacor,  Inc. for the  Executive  Supplemental  Savings Plan,
      dated August 1, 1999.

10.3  Form  of  The  Prudential  Insurance  Company  of  America  Administrative
      Services  Agreement  for an  Individually  Designed Plan Document with the
      Company and Pinacor, Inc., dated July 15, 1999.

10.4  Form of Trust  Agreement by and between  Prudential  Trust Company and the
      Company and Pinacor, Inc. for the Retirement Savings Plan, dated August 1,
      1999.

11.   Calculation of net income (loss) per common share.

27.   Financial Data Schedule

(b) The Company  did not file any  reports on Form 8-K during the quarter  ended
August 1, 1999.

                                       15
<PAGE>
                                   SIGNATURES

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned, thereunto duly authorized.


                                       MICROAGE, INC.
                                       (Registrant)



Date: September 15, 1999               By: /s/ Jeffrey D. McKeever
                                           ------------------------------------
                                           Jeffrey D. McKeever
                                           Chairman of the Board and
                                           Chief Executive Officer



Date: September 15, 1999               By: /s/ James R. Daniel
                                           ------------------------------------
                                           James R. Daniel
                                           Senior Vice President
                                           Chief Financial Officer and Treasurer

                                       16

                      ADMINISTRATIVE SERVICES AGREEMENT FOR
              THE NON-QUALIFIED DEFERRED COMPENSATION PLAN DOCUMENT
                                       BY
                   THE PRUDENTIAL INSURANCE COMPANY OF AMERICA

This  AGREEMENT  is made and entered  into by and between  MicroAge,  Inc.  (the
"Employer") on behalf of the MicroAge,  Inc. Executive Supplemental Savings Plan
(the "Plan"), and The Prudential Insurance Company of America ("Prudential"),  a
New Jersey mutual life insurance company.

The Employer represents and Prudential acknowledges that:

     *    The Plan is or will be in  existence  at the time funds are  deposited
          with Prudential;

     *    The  Plan  document  is,  or  will  be by the  effective  date of this
          Agreement,  a Prudential approved  non-Qualified Deferred compensation
          Plan document;

     *    If a related Trust (the "Trust") is established,  the Trust will be an
          Employer grantor trust commonly known as a "Rabbi Trust.'

     *    The Plan is  intended  to be an  unfunded  plan for a select  group of
          management or highly compensated employees,  within the meaning of the
          Employee Retirement Income Security Act of 1974, as amended ("ERISA"),
          known as a "Top Hat" plan.

     *    The Employer has consulted with legal  counsel,  to the extent it sees
          fit,  and has  taken,  or  will  take  by the  effective  date of this
          agreement,  all  steps  necessary  to  comply  with  Federal  or state
          securities laws that might relate to the Plan.

     *    The Employer,  as Plan  Administrator,  desires  Prudential to perform
          certain  administrative  services for the Plan and to provide  certain
          assistance to the Employer as more fully  described in this Agreement,
          and Prudential is willing to perform those services.

In  consideration  of the  premises  and  mutual  covenants  contained  in  this
Agreement, the Employer and Prudential agree as follows:

1.   SERVICES:

     a)   SERVICES TO BE RENDERED BY  PRUDENTIAL -  Prudential  will perform the
          following services:

          i)   PLAN  RECORDKEEPING  -  Prudential  will  provide to the Plan the
               record-keeping services included in Exhibit A to this Agreement.
<PAGE>
                  ii)      Plan   Documentation   and   Disclosure   Services  -
                           Prudential will provide Plan services  support to the
                           Plan as described in Exhibit B to this Agreement.

                  iii)     Additional  Services - In addition  to the  foregoing
                           services, Prudential may provide such other services,
                           and be paid such amounts  therefor,  as may from time
                           to time be agreed upon in writing by the parties.

     b)   NATURE OF SERVICES -

          i)   RECORDKEEPING  ONLY - The  Employer  understands  and agrees that
               Prudential's  sole  function  under this  Agreement  is to act as
               recordkeeper  and to provide  other  services at the direction of
               the  Employer or its agents or designee  in  accordance  with the
               terms of this  Agreement.  Under  the  terms  of this  Agreement,
               Prudential  does not render  investment  advice,  is not the Plan
               Administrator,  trustee  or a Plan  fiduciary,  as  that  term is
               defined  under the  Employee  Retirement  Income  Security Act of
               1974, as amended  ("ERISA"),  and does not provide legal,  tax or
               accounting  advice  with  respect to the  creation,  adoption  or
               operation of the Plan and Trust. Any services to be provided by a
               Prudential  affiliate as directed  trustee or investment  manager
               are the subject of a separate agreement. Prudential acknowledges,
               however,  that the Plan is intended to  constitute a  participant
               directed  individual  account  plan under  Section  404(c) of the
               Employee Retirement Income Security Act of 1974, as amended,  and
               shall take any  reasonable  steps  necessary  to comply with that
               Section and the regulations promulgated thereunder.

          ii)  DISCONTINUANCE OF SERVICES  INCONSISTENT WITH ROLE - If, based on
               changes   in  the   applicable   regulatory   structure   or  the
               interpretation of the regulatory structure, there is a reasonable
               likelihood  that any service being, or to be, provided under this
               Agreement by Prudential could constitute a discretionary function
               and thereby subject Prudential to classification as a "fiduciary"
               under ERISA with respect to the Plan,  and such service could not
               be restructured in a manner that would not subject  Prudential to
               classification  as a "fiduciary"  under ERISA,  then  Prudential,
               upon reasonable  notice to the Employer may decline to thereafter
               provide  that  service.  The failure to provide any such  service
               shall not constitute a breach of Prudential's  obligations  under
               this Agreement.

     c)   RELIANCE  UPON  PLAN  DATA  -  All  services  provided  by  Prudential
          hereunder  shall be based on  information  supplied by the Employer or
          any other  designee or agent of the  Employer  (as  designated  by the
          Employer).  The  Employer  acknowledges  that the timely  provision of
          accurate,  consistent  and  complete  data in the format  specified by
          Prudential is essential to its delivery of services,  and the Employer

                                        2
<PAGE>
          is responsible for ensuring such timely and accurate data is delivered
          to Prudential in  Prudential's  approved  format.  For these purposes,
          "Plan  data"  means  all  data and  records  supplied  to  Prudential,
          obtained by  Prudential  or produced by  Prudential  (based on data or
          records  supplied to, or obtained by,  Prudential) in connection  with
          performing the services pursuant to this Agreement. Plan Data includes
          current participant names, addresses and status.

     d)   RELIANCE  UPON NAMED  ADMINISTRATORS  AND TRUSTEES - The Employer will
          provide  names and other  information  for persons  authorized to take
          actions  for or provide  information  on behalf of the Plan and Trust.
          Until notified of a change,  Prudential may reasonably  rely upon this
          information  and may act upon  instructions  received  from  and/or on
          information provided by these named persons.  Prudential has the right
          to assume that those persons continue to be authorized unless notified
          otherwise.

     e)   RESPONSIBILITIES OF THE EMPLOYER - The Employer agrees that it will be
          responsible for and neither Prudential nor any affiliate of Prudential
          shall have any obligation to:

          i)   Monitor or otherwise  ensure that the Plan is in compliance  with
               any  applicable  Federal  or  state  tax,   business,   labor  or
               securities law,  including the  determination  of the appropriate
               Federal or state  securities  registration,  the selection of the
               Plan  Participants,  and the calculation and payment of any taxes
               or tax withholding with respect to the Plan or Plan benefits;

          ii)  Complete  or file any  form,  notice,  or  registration  with the
               federal, state or local tax, labor or securities authorities with
               respect to the Plan,  assets held under the Plan or payments from
               the Plan,  except to the extent  tax  reporting  is  specifically
               listed in Exhibit A to this Agreement.

2.   COMPENSATION:  In consideration  for its services provided  hereunder,  the
     Employer shall pay Prudential in accordance with the Fee Schedule  provided
     in  Exhibit C.  Prudential  may amend the  schedule  for  services  not yet
     rendered upon giving notice in writing under the same conditions  specified
     in Section 7.b. The Employer shall pay al I fees within thirty (30) days of
     the Prudential  invoice date. Any fees not paid when due may be deducted by
     Prudential from the trust fund, without further notice to the Employer. The
     Employer  shall pay any and all costs that may be incurred by Prudential in
     charging the trust fund for these fees.  The  Employer  also agrees that it
     shall empower the Trustee to pay  compensation  to Prudential  for services
     provided  hereunder.  The  Employer  acknowledges  that the  Plan  document
     provides for payment of the fees from the trust fund.

                                        3
<PAGE>
3.   INVESTMENTS; GOOD ORDER:

     a)   INVESTMENTS-GENERALLY - Prudential will invest all assets of the Trust
          only as  directed  in  writing  or via any  authorized  electronic  or
          telephonic transmission:

          i)   By  Participants - to the extent the Plan provides for investment
               direction or request by Participants.

          ii)  By the Employer - to the extent the Plan provides for  investment
               direction by the Employer.

     b)   UNCLEAR INVESTMENT INSTRUCTIONS; GOOD ORDER -

          i)   UNCLEAR   INVESTMENT   INSTRUCTIONS  -  Prudential  will  forward
               contributions  and similar  transaction  receipts for  investment
               into the  Prudential  Government  Securities  Trust/Money  Market
               Series or another  conservative  investment  fund  designated  in
               writing by the Employer (or an  equivalent  fund should the named
               fund  cease to exist)  if  Prudential  determines  that no proper
               investment directions are in effect. Once proper instructions are
               received,  Prudential  will forward the new  instructions so that
               contributions  can be  re-invested  and related  earnings  can be
               allocated accordingly.

          ii)  GOOD ORDER -

               a)   CONTRIBUTIONS AND SIMILAR TRANSACTIONS - Prudential will use
                    its best  efforts to process all  contributions  and similar
                    transactions  ("Transactions") received in good order on the
                    day  good  order  is  achieved,   PROVIDED,   HOWEVER,  that
                    Prudential   reserves   the  right  to   process   all  such
                    Transactions  received  in good order at  Prudential  within
                    thirty-six (36) hours of receipt.  Transactions are in "good
                    order" when the  contribution  or similar roster remitted by
                    the Employer agrees with the related  funding,  and when the
                    social  security  number and money type correspond to social
                    security numbers and money types of participants  previously
                    enrolled on Prudential's recordkeeping system.

                    In  the  event  Transaction  data  is  NOT  IN  GOOD  ORDER,
                    Prudential  shall attempt to obtain  clarification  from the
                    Employer as to the proper  Transaction amount and/or funding
                    allocations.  The  Employer  acknowledges  and directs  that
                    Transaction  amounts  will be  deposited  in an  interest or
                    non-interest  bearing account (at  Prudential's  discretion)
                    until  such  time as the  roster,  Transaction  amount,  and
                    funding  allocation are reconciled.  In the event Prudential

                                        4
<PAGE>
                    is   unable,   in  its  sole   judgment,   to  obtain   such
                    clarification   within   thirty  (30)  days  of  receipt  of
                    Transaction  amounts,  then Prudential shall return all such
                    Transaction   amounts  to  the  Employer   pending   further
                    instructions from the Employer. The Employer understands and
                    agrees that it shall not have any claim  against  Prudential
                    or any affiliate of Prudential in the event that  Prudential
                    returns  Transaction  amounts  pursuant to the  provision of
                    this paragraph.  The Employer further understands and agrees
                    that the Plan and the Employer will bear the investment risk
                    during this period.

               b)   DISTRIBUTIONS  - Prudential  will  process all  distribution
                    requests  received in good order at Prudential  within three
                    (3) business days of receipt of said distribution request by
                    Prudential.  Distribution checks will be issued within seven
                    (7) days of  receipt  of good  order.  Distributions  are in
                    "good  order" when the  distribution  request  contains  all
                    pertinent   information   (including   type   and   form  of
                    distribution,  any  critical  dates  needed to  process  the
                    distribution, properly completed and executed tax forms and,
                    if  applicable,  all necessary  rollover  instructions)  and
                    appropriate  signatures  (including  spousal  consent to the
                    extent deemed necessary by the Employer).

               c)   INVESTMENT   EXCHANGES  -   Prudential   will   process  all
                    investment  exchanges  on the  same  terms  as  Transactions
                    described in subparagraph  a), above.  Investment  Exchanges
                    are in Good  Order  when  the  information  provided  in the
                    request for an investment  exchange clearly shows the number
                    and types of  interests  to be acquired  and disposed of and
                    reasonably  indicates that the transfer is authorized by the
                    participant or the Employer.

               d)   NET TRADES - The Employer  acknowledges that trades required
                    by  Transactions,  distributions,  and investment  exchanges
                    will be executed by offsetting  transactions  ordered in and
                    out of each  investment  and  purchasing or selling only the
                    net shares  required to balance  transactions in an out. The
                    Employer  also  acknowledges  the share prices  allocated to
                    individual  participants  will be the price paid or received
                    for shares  actually  traded by  Prudential  for the day the
                    transactions are processed.

                                        5
<PAGE>
     c)   THE EMPLOYER ACKNOWLEDGES THAT IT -

          i)   Received a prospectus for each of the Prudential mutual funds and
               any other  mutual  funds  offered  by  Prudential  in which  Plan
               participants may invest.

          ii)  Reviewed  such  prospectus(es)  and is familiar with the fees and
               expenses described  therein,  and that such fees and expenses are
               reasonable.

     d)   FEES  TO  PRUDENTIAL  AFFILIATES  -  The  Employer  acknowledges  that
          Prudential may be deemed to benefit from:

          i)   Advisory  and other  fees paid to its  affiliates  for  managing,
               selling,  or settling of the  Prudential  mutual  funds and other
               investment  products or  securities  offered by Prudential or its
               affiliates  selected as investment  options  available under that
               Plan; and

          The Employer also acknowledges that Prudential benefits directly from:

          ii)  Transfer agent fees paid to it by the Prudential mutual funds and
               other   investment   products   offered  by   Prudential  or  its
               affiliates;

          iii) Additional  compensation  in the form of gains resulting from the
               correction  of  transaction  processing  errors  and  delays.  In
               exchange, Prudential also generally absorbs losses resulting from
               its errors.  Any gains are  available  to cover  these  losses or
               losses of other similarly situated customers.

4.   USE OF AGENTS OR SUBCONTRACTORS: Prudential may perform any of the services
     described in this Agreement through agents and  subcontractors  selected by
     Prudential.  Prudential  shall  reasonably  supervise  any  such  agent  or
     subcontractor  and the  retention  of  agents or  subcontractors  shall not
     relieve Prudential of its duties hereunder.

5.   PRUDENTIAL NOT LEGAL COUNSEL:  The Employer  understands and agrees that it
     shall review with its legal and/or tax counsel all documents provided to it
     by  Prudential  and that the  Employer  should  consult such counsel on any
     questions concerning the Employer's  responsibilities under this Agreement,
     the  Plan's  documents,  and the  legal  sufficiency  of any  documents  so
     provided.  The Employer  understands that neither Prudential nor any of its
     affiliates  are  permitted to provide the Employer with legal or tax advice
     or otherwise engage in the practice of law. The Employer  acknowledges that
     it will not rely on any  information  provided  as if it were  legal or tax
     advice.

6.   INDEMNIFICATION:

     a)   INDEMNIFICATION  OF PRUDENTIAL - The Employer  shall hold harmless and
          indemnify  Prudential and its employees,  agents,  and  subcontractors
          ("Indemnitees") from and against any loss, damage, liability,  claims,
          costs   and   expenses,    including   reasonable    attorneys'   fees
          ("Liabilities"),  to which the Indemnitees  may become subject,  which
          result from:

                                        6
<PAGE>
          i)   Any  misrepresentation  or  nonfulfillment  of any  terms of this
               Agreement by the Plan, the Employer,  the Plan  Administrator  or
               other Plan fiduciary (including,  but not limited to, Liabilities
               resulting  from  the  provision  of  inaccurate,   untimely,   or
               incomplete  information  to  Prudential or the failure to provide
               Prudential  with clear  instructions  as to matters  relating  to
               contributions, investment selections, or distributions).

          ii)  Any failure by the Plan, the Employer,  the Plan Administrator or
               other Plan fiduciary to comply with the terms of the Plan,

          iii) A violation by the Plan, the Employer,  the Plan Administrator or
               other Plan fiduciary of the  requirements  of applicable  Federal
               and/or state laws,

          iv)  The  making by  Prudential  of any  benefit  payment  based  upon
               instructions   that   Prudential   reasonably   believes   to  be
               authorized, and

          v)   Any action,  conduct or activity,  including  the failure to take
               action or to perform  any  activity  taken by  Prudential  at the
               direction  of  the  Employer,   Plan  Administrator  or  Trustee,
               provided that Prudential  reasonably believes the direction to be
               valid and is not negligent in the execution of such directions.

          vi)  Any  failure  by the  Employer  or the  Plan to  comply  with any
               Federal  or State  laws  governing  the  registration  or sale of
               securities.

     b)   INDEMNIFICATION  OF THE EMPLOYER - Prudential  shall hold harmless and
          indemnify  the Employer and its  employees  from and against any loss,
          damage,  liability,  claims, costs and expenses,  including reasonable
          attorneys'  fees,  to which the  Employer  may become  subject,  which
          result from:

          i)   Any  misrepresentation or nonfulfillment of any material terms of
               this Agreement by Prudential, and

          ii)  Prudential's  willful  misconduct,  lack of good faith or want of
               reasonable   and  ordinary  care  in  the   performance   of  its
               obligations under this Agreement.

          iii) Prudential's   provision  of   investment   advice  to  any  Plan
               Participant.

          iv)  Prudential's  violation of the requirements of applicable Federal
               and/or state laws, except when resulting from the failure to take
               action or any action taken at the direction of the Employer,  the

                                        7
<PAGE>
               Employer's   agent  or  designee,   or  Trustee,   provided  that
               Prudential  reasonably  believes the direction to be valid and is
               not negligent in the execution of such directions.

7.   DURATION; TERMINATION; SUCCESSOR RECORDKEEPER:

     a)   DURATION - This Agreement will continue in effect until terminated.

     b)   TERMINATION - Each party may terminate  this Agreement upon sixty (60)
          days prior written notice to the other. Such notice shall be deemed to
          have been  given  three (3) days  after  mailing  in the U.S.  mail or
          immediately  upon receipt if delivered to the address set forth below.
          The notice period may be waived by the party entitled to the notice.

     c)   SUCCESSOR  RECORDKEEPER  - Upon  termination,  the parties  agree that
          Prudential  shall have no further duty or  responsibility  to the Plan
          under this Agreement.  However, Prudential will use reasonable efforts
          to  transfer  all  relevant  non-Prudential   proprietary  information
          concerning the Plan, in Prudential's  standard format, to the Employer
          or to a successor  recordkeeper.  Any unforeseeable  costs or expenses
          incurred by Prudential in effecting this transfer shall be paid by the
          Employer  unless waived in writing by Prudential.  The Employer agrees
          that  Prudential  may  charge  reasonable  fees for the  provision  of
          requested records or reports that Prudential previously provided.

     d)   SURVIVAL  OF   INDEMNIFICATION   AND   INVESTMENTS   -  The   Employer
          acknowledges  and  agrees  that  the  indemnification   provisions  of
          paragraph  6 shall  survive the  termination  of this  Agreement.  The
          Employer  understands  and  acknowledges  that the termination of this
          Agreement  shall  not  require  the  sale by the  Trust of  shares  of
          Prudential  mutual  funds  held  by  the  Trust  (unless  specifically
          requested by Prudential in writing).

8.   NOTICES: Any notice or other communication  required or permitted hereunder
     shall be in writing and shall be delivered personally, telegraphed, sent by
     facsimile  transmission  or sent by certified,  registered or express mail,
     postage  prepaid.  Any such notice  shall be deemed given when so delivered
     personally,  telegraphed  or, if sent by facsimile  transmission,  upon the
     recipient's oral verification by telephone of receipt or, if mailed,  three
     (3) days after the date of deposit in the U.S. mail, as follows:

                                        8
<PAGE>
     If to Prudential: (By U.S. mail)   (By other than U.S. mail)

     Prudential Investments             Prudential Investments
     Attn.:  Retirement Services        Attn.:  Retirement Services
     30 Scranton Office Park            30 Scranton Office Park
     Scranton, PA 18507-1789            Scranton, PA 18507-1789


     If to the Employer:

     --------------------------------------

     --------------------------------------

     --------------------------------------

9.   ENTIRE AGREEMENT;  Amendment: This Agreement, including the Exhibits hereto
     which are specifically  incorporated herein,  contains the entire Agreement
     among the parties  hereto with respect to the subject  matter  hereof,  and
     there are no other  Agreements  written or oral,  relating  to the  subject
     matter  hereof  other than those  explicitly  set forth  herein or attached
     hereto.  This Agreement may be amended at anytime,  but only when agreed to
     in writing by the parties.

10.  CONSTRUCTION:  This Agreement is the result of negotiation by both parties,
     and,  therefore,  no claim  shall be made to  construe  any  portion of the
     Agreement  against either party on the basis of such party's  participation
     in the negotiating thereof.

11.  BINDING  EFFECT;  NO ASSIGNMENT:  This Agreement  shall be binding upon and
     inure to the  benefit  of the  parties  and  their  respective  successors,
     assigns and legal  representatives.  Neither this Agreement,  nor any right
     hereunder,  may be assigned by any party without the written consent of the
     other parties hereto.  Notwithstanding the foregoing, this Agreement may be
     assigned by  Prudential  to a successor  entity  without the prior  written
     consent of the Employer.

12.  COUNTERPARTS:  This  Agreement  may be executed  by the  parties  hereto in
     separate counterparts, each of which, when so executed and delivered, shall
     be an original, but all such counterparts shall together constitute one and
     the same  instrument.  Each  counterpart  may consist of a number of copies
     hereof,  each signed by less than all,  but  together  signed by all of the
     parties hereto.

13.  HEADINGS:  The headings in this Agreement are for reference only, and shall
     not affect the interpretation of this Agreement.

14.  SEVERABILITY:  If any  word,  phrase,  sentence,  paragraph,  provision  or
     section of this Agreement shall be held,  declared,  pronounced or rendered
     invalid, void,  unenforceable or inoperative for any reason by any court of
     competent jurisdiction,  governmental authority, statute or otherwise, such
     holding, declaration, pronouncement or rendering shall not adversely affect
     any other word, phrase, sentence,  paragraph,  provision or section of this

                                        9
<PAGE>
     Agreement,  which  shall  otherwise  remain in full force and effect and be
     enforced in accordance with its terms.

15.  GOVERNING  LAW:  This  Agreement  shall be  governed  by and  construed  in
     accordance  with the laws of New  Jersey,  except  the choice of law rules,
     applicable  to  agreements  made and to be performed  entirely  within such
     State.

16.  THIRD PARTY BENEFICIARIES:  The provisions of this Agreement are solely for
     the benefit of the parties hereto and their Affiliates and are not intended
     to confer upon any person except the parties  hereto any rights or remedies
     herein.

17.  UNFORESEEN CIRCUMSTANCES: Prudential shall not be liable for any default or
     delay in the performance of its services under this Agreement if and to the
     extent such default or delay is primarily  caused,  directly or indirectly,
     by:

     a)   fire, flood, elements of nature or other acts of God;

     b)   any  outbreak  or  escalation  of  hostilities,  war,  riots  or civil
          disorders in any country;

     c)   any act or omission of the other party or any governmental  authority;
          or

     d)   nonperformance  of a third  party  or any  similar  cause  beyond  the
          reasonable  control  of  Prudential,   including  without  limitation,
          failures or fluctuations in telecommunications or other equipment.

     In any such event, Prudential shall be excused from any further performance
     and  observance  of the  obligations  so affected  only for as long as such
     circumstances   prevail  and  Prudential   continues  to  use  commercially
     reasonable  efforts to  recommence  performance  or  observance  as soon as
     practicable.

18.  WRITING AND SIGNATURE; ELECTRONIC TRANSACTIONS: Unless otherwise explicitly
     required by law,

     a)   Any  requirement for a writing under this Agreement may be rendered in
          any form that can reliably  reproduce an accurate  physical  record of
          the  communication  and  authenticate  the source,  including  but not
          limited to facsimile transmission,  electronic mail, indexed telephone
          recording, or Internet transmission.

     b)   Any requirement of a signature under this Agreement may be rendered in
          any form clearly indicated by the signatory to be a signature or which
          complies with  instructions  directly given to the signatory as to the
          proper  form of  indicating  a  signature  in an  electronic  or voice
          response  environment.  Appropriate forms include, but are not limited
          to,  personal  identification  numbers  rendered  over  the  internet,
          facsimile  transmissions,  and unique  telephone  keypad  combinations
          pressed during recorded calls.

                                       10
<PAGE>
     c)   Notwithstanding  a) or b),  above,  the  recipient  of any  writing or
          signature  under this  Agreement may require the  confirmation  of any
          writing or signature in physical form (such as hand or  typewritten or
          the equivalent) with a manual signature.

     d)   The  Employer  represents  that the Plan  document(s)  will  allow for
          transactions  to be made  by  electronic  means  before  the  Employer
          permits  Prudential to offer such  transactions.  The Plan document(s)
          and  this  Agreement  together  shall be  deemed a master  contracting
          agreement ("Master  Contract").  Under this Master Contract,  notices,
          consents and other actions by or on behalf of, or with respect to, the
          Plan,  its  participants  and their  respective  beneficiaries  ("Plan
          Transactions")  may be effected,  in whole or in part,  by  electronic
          means. Any Plan Transaction  relating to services  provided under this
          Agreement  may be initiated or effected by the  Employer,  the Plan, a
          participant   or  a  beneficiary   by  use  of   Prudential-authorized
          electronic  means,   including  a  voice  response  system  (generally
          referred to as Interactive  Voice Response,  or IVR),  Internet access
          system  (including the Prudential Web site) or telephone service line.
          Use of electronic means for Plan  transactions is subject to the terms
          and conditions established by Prudential and disclosed to the Employer
          and participants,  and electronic transactions shall be binding on the
          parties  if  Prudential,  acting  in good  faith,  believes  that such
          transactions  are  authorized  by  the  Employer,  a  participant,  or
          beneficiary, as applicable.

IN WITNESS THEREOF, the Employer has caused this Agreement to be executed by its
duly authorized representative.


          Date Signed:

          Date Agreement Effective: August 1,1999

Employer Authorized By:                 Prudential Authorized By:

- -----------------------------------     -----------------------------------
Name                                    Name

- -----------------------------------     -----------------------------------
Authorized Signature                    Authorized Signature

- -----------------------------------     -----------------------------------
Title                                   Title

                                        -----------------------------------
                                        Date

This Agreement is not effective  until properly  countersigned  by an authorized
representative of Prudential.

                                       11

                                    AGREEMENT

TRUST AGREEMENT  (hereinafter  referred to as "the  Agreement") made and entered
into this 1st day of August, 1999, by and between MICROAGE, INC. ("the Company")
and PRUDENTIAL TRUST COMPANY, a Pennsylvania Corporation ("the Trustee").

WHEREAS,  the Company has adopted the non-qualified  deferred  compensation plan
known as MicroAge, Inc. Executive Supplemental Savings Plan ("the Plan"); and

WHEREAS,  the Company has incurred or expects to incur liability under the terms
of such Plan with respect to the individuals participating in such Plan; and

WHEREAS,  the  Company  wishes to  establish  a trust  (hereinafter  called "the
Trust")  and to  contribute  to the Trust  assets  that  shall be held  therein,
subject to the claims of the  Company's  creditors in the event of the Company's
Insolvency,  as  herein  defined,  until  paid to Plan  participants  and  their
beneficiaries in such manner and at such times as specified in the Plan; and

WHEREAS,  it is the  intention  of the  parties  hereto  that this  Trust  shall
constitute an unfunded  arrangement  and shall not affect the status of the Plan
as  an  unfunded  Plan   maintained  for  the  purpose  of  providing   deferred
compensation  for a select group of management or highly  compensated  employees
for purposes of Title I of the Employee  Retirement Income Security Act of 1974;
and

WHEREAS,  it is the intention of the Company to make  contributions to the Trust
to provide itself with a source of funds to assist it in meeting its liabilities
under the Plan;

NOW, THEREFORE,  the parties hereto do hereby establish the Trust and agree that
the Trust shall be comprised, held and disposed of as follows:
<PAGE>
SECTION I. ESTABLISHMENT OF TRUST.

(a)  The Company  will deposit with the Trustee an amount which shall be held in
     trust  and  which  shall  become  the  principal  of the  Trust to be held,
     administered and disposed of by the Trustee as provided in this Agreement.

(b)  The Trust hereby established shall be irrevocable.

(c)  The Trust is  intended to be a grantor  trust,  of which the Company is the
     grantor,  within the meaning of subpart E, part I, subchapter J, chapter 1,
     subtitle A of the Internal  Revenue Code of 1986, as amended,  and shall be
     construed accordingly.

(d)  The principle of the Trust, and any earnings thereon shall be held separate
     and apart from other funds of the Company and shall be used exclusively for
     the uses and purposes of Plan  participants and general creditors as herein
     set  forth.  Plan  participants  and  their  beneficiaries  shall  have  no
     preferred claim on, or any beneficial  ownership interest in, any assets of
     the Trust.  Any rights  created under the Plan and this Trust shall be mere
     unsecured  contractual rights of Plan participants and their  beneficiaries
     against the Company.

(e)  The Company, in its sole discretion, may at any time, or from time to time,
     make  additional  deposits  of cash or other  property  in  trust  with the
     Trustee to augment the principal to be held,  administered  and disposed of
     by the Trustee as provided in this  Agreement.  Neither the Trustee nor any
     Plan  participant  or  beneficiary  shall  have any  right to  compel  such
     additional deposits.

(f)  The Trust  shall at all times be  subject  to the  claims of the  Company's
     general creditors as set forth in Section 3 of this Agreement.

SECTION 2. PAYMENTS BY THE TRUSTEE.

(a)  The Company  shall  deliver to the Trustee  instructions  acceptable to the
     Trustee  for  determining  the  amounts  payable  to each Plan  participant
     hereunder  (including  his or her  beneficiaries),  the form in which  such
     amount is to be paid (as provided for or available under the Plan), and the
     time of  commencement  for  payment of such  amounts.  Except as  otherwise

                                        2
<PAGE>
     provided herein,  the Trustee shall make payments to Plan  participants and
     their beneficiaries in accordance with such instructions. The Trustee shall
     deduct  from  each  payment  under  this  Agreement,  based on  information
     provided  to the  Trustee  by the  Company,  any  federal,  state  or local
     withholding  or other taxes or charges which the Trustee may be required to
     deduct under applicable laws.

(b)  The  entitlement  of a Plan  participant  or his  or her  beneficiaries  to
     benefits under the Plan shall be determined by the Company or such party as
     it shall designate under the Plan, and any claim for such benefits shall be
     considered and reviewed under the procedures set forth in the Plan.

(c)  The Company may make payment of benefits  directly to Plan  participants or
     their  beneficiaries  as they  become due under the terms of the Plan.  The
     Company  shall  notify  the  Trustee  of its  decision  to make  payment of
     benefits  directly prior to the time amounts are payable to participants or
     their  beneficiaries.  In addition,  if the  principal of the Trust and any
     earnings  thereon,  are not  sufficient  to make  payment  of  benefits  in
     accordance  with the terms of the Plan,  the Company shall make the balance
     of each such payment as it falls due. The Trustee  shall notify the Company
     in any event in which the principal and earnings are not sufficient.

(d)  Notwithstanding any provision of this agreement to the contrary,  if at any
     time the Trust is finally  determined by the Internal  Revenue Service (the
     "IRS") not to be a "grantor trust",  with the result that the income of the
     Trust is not treated as income of the Company  pursuant to Sections 671-679
     of the Code, or if a tax is finally  determined by the IRS to be payable by
     Plan  participants  or  their  beneficiaries  with  respect  to the  vested
     interest in the entire  value of the  accounts  maintained  under the Trust
     prior to the final distribution of the assets of such accounts to such Plan
     participants  or their  beneficiaries,  then the  Trust  shall  immediately
     continue to hold the assets in the Trust pending further  instruction  from
     the Company.

                                        3
<PAGE>
SECTION 3. TRUSTEE RESPONSIBILITY REGARDING PAYMENTS TO TRUST BENEFICIARY WHEN
           COMPANY IS INSOLVENT.

(a)  The Trustee shall cease payment of benefits to Plan  participants and their
     beneficiaries, as provided in 2(d) hereof, if the Company is Insolvent. The
     Board of Directors  and the Chief  Executive  Officer of the Company  shall
     have  the  duty  to  inform  the  Trustee,  in  writing,  of the  Company's
     Insolvency.  If the Trustee receives a written  allegation that the Company
     has become Insolvent, the Trustee shall contact the Company and the Company
     shall  have the duty to  verify  whether  or not such  allegation  is true.
     Pending  such  confirmation,  the  Trustee  shall  discontinue  payment  of
     benefits to Plan participants and their beneficiaries, shall hold the Trust
     assets for the benefit of the Company's general creditors, and shall resume
     payment of benefits to Plan participants and their beneficiaries only after
     the Trustee is informed by the Company  that it is not  Insolvent  or after
     receipt of an order of a court of competent jurisdiction. In performing its
     duties  hereunder,  the  Trustee  may rely on a letter  from the  Company's
     independent  auditors  as to the  Company's  financial  status  or upon the
     representation of the Board of Directors and the Chief Executive Officer of
     the Company.  Prior to receipt of such notice from the Company or a written
     allegation  from a creditor of the Company,  the Trustee shall have no duty
     to inquire  whether the Company is  Insolvent  and may rely on  information
     concerning  the Company's  solvency which has been furnished to the Trustee
     by any person.  Nothing in this  Agreement  shall in any way  diminish  any
     rights of Plan participants and their  beneficiaries to pursue their rights
     as general  creditors  of the  Company  with  respect to  benefits  payable
     hereunder.

     The Company shall be considered  "Insolvent" for purposes of this Agreement
     if (i) the  Company is unable to pay its debts as they  become due, or (ii)
     the Company is subject to a pending proceeding as a debtor under the United
     States  Bankruptcy Code, or (iii) the Company is determined to be Insolvent
     by  any  applicable  federal  and/or  state  regulatory  agency  which  has
     jurisdiction in such determination.

(b)  At all times during the  continuance of this Trust,  as provided in Section
     1(d)  hereof,  the  principal  and income of the Trust  shall be subject to
     claims of the general creditors of the Company under applicable federal and
     state law as set forth below.

                                        4
<PAGE>
(c)  Provided there are sufficient assets, if the Trustee  discontinues  payment
     of benefits from the Trust  pursuant to Section (a) above and  subsequently
     resumes such  payments,  the first payment  following  such  discontinuance
     shall  include the aggregate  amount of all payments due Plan  participants
     and their  beneficiaries under the terms of the Plan for the period of such
     discontinuance,  less the  aggregate  amount of any  payments  made to Plan
     participants and their beneficiaries by the Company in lieu of the payments
     provided for hereunder during any such period of discontinuance.

SECTION 4. PAYMENTS TO COMPANY.

     Except as provided in Section 3 hereof,  the Company shall have no right or
     power to direct the Trustee to return to the Company or to divert to others
     any of the Trust  assets  before all payment of benefits  have been made to
     Plan  participants  and their  beneficiaries  pursuant  to the terms of the
     Plan.

SECTION 5. INVESTMENT AUTHORITY.

(a)  The Trustee shall hold, invest and re-invest the assets of the Trust solely
     in  accordance  with the  investment  directions  provided by the  Company;
     provided,  however,  that the Trustee may, in its discretion,  delegate any
     custodial  responsibility  under this  Agreement to a corporate  trustee or
     insurance company.

(b)  The Company shall be responsible  for  transmitting  to the Trustee written
     instructions  for the  investment  and  reinvestment  of the  principal and
     income of the Trust in such shares and  proportions as the Company,  in its
     discretion,   and  pursuant  to  the  investment  directions  of  the  Plan
     participants, shall deem advisable.

(c)  The  Company  shall  have the  right and power at any time and from time to
     time to direct the Trustee to (i) to enter into one or more  contracts with
     any one or more legal reserve life insurance companies, (ii) to transfer to
     such  insurance  company such portion of the Trust Fund in accordance  with
     the terms of any such contract, and (iii) to hold any such contract as part
     of the Trust until  directed  otherwise by the Company.  The Company  shall
     have the right  and  power at any time and from  time to time,  in its sole
     discretion,  to direct the Trustee to (i) request any information  from any
     such insurance company necessary or appropriate to perform its duties under

                                        5
<PAGE>
     this Agreement,  or (ii) amend, modify or terminate any such contract.  The
     Trustee  shall  not  exercise  any  of  the  foregoing  powers,  rights  or
     privileges  except at the  direction  of the  Company.  In all respects any
     insurance  company  issuing any contract as described above shall deal with
     the Trustee as the  absolute  owner of any such  contract  and shall not be
     required to inquire as to the  authority  of the Trustee to act with regard
     to such contract.  Any such insurance  company may accept and rely upon any
     written notice, instruction,  direction, certificate or other communication
     from the Trustee which is signed by an officer of the Trustee.

(d)  The Trustee may invest in securities  (including stock or rights to acquire
     stock) or  obligations  issued by the  Company.  The  Trustee  may vote any
     corporate  stock  belonging  to the Trust and to give proxies or general or
     limited powers of attorney for the purpose of such voting to other persons,
     with or without power of substitution; provided that the Trustee shall vote
     stock of the Company only as directed by the Company.

(e)  The Company shall have the right at any time, and from time to time, in its
     sole  discretion,  to substitute  assets of equal fair market value for any
     asset held by the  Trust.  This right is  exercisable  by the  Company in a
     nonfiduciary  capacity without the approval or consent of any person acting
     in a fiduciary capacity.

SECTION 6. DISPOSITION OF INCOME.

During the term of this  Agreement,  all income  received  by the Trust,  net of
expenses  and taxes,  shall be  accumulated  and  re-invested  unless  otherwise
directed by the Company.

SECTION 7. ACCOUNTING BY TRUSTEE.

The  Trustee  shall keep  accurate  and  detailed  records  of all  investments,
receipts,  disbursements,  and  all  other  transactions  required  to be  made,
including such specific  records as shall be agreed upon in writing  between the
Company and the Trustee.  Within 30 days  following  the close of each  calendar
year and within 30 days after the removal or  resignation  of the  Trustee,  the
Trustee shall deliver to the Company a written account of its  administration of
the  Trust  during  such year or during  the  period  from the close of the last
preceding  year to the date of such removal or  resignation,  setting  forth all
investments,  receipts,  disbursements  and other  transactions  effected  by it

                                        6
<PAGE>
including a description  of all securities  and  investments  purchased and sold
with the cost of net proceeds of such purchases or sales (accrued  interest paid
or receivable being shown separately), and showing all cash securities and other
property  held in the  Trust  at the end of such  year or as of the date of such
removal or resignation, as the case may be.

SECTION 8. POWERS AND RESPONSIBILITIES OF THE TRUSTEE.

(a)  The Trustee shall have no authority, control or responsibility with respect
     to the  Plan  or  Trust  other  than  as  specifically  set  forth  in this
     Agreement.

(b)  The Trustee shall act with the care,  skill,  prudence and diligence  under
     the  circumstances  then  prevailing  that a prudent  person acting in like
     capacity  and  familiar  with such  matters  would use in the conduct of an
     enterprise of a like character and with like aims, provided,  however, that
     the Trustee  shall incur no  liability  to any person for any action  taken
     pursuant to a direction,  request or approval given by the Company which is
     contemplated  by,  and in  conformity  with,  the terms of the Plan or this
     Agreement and is given in writing by the Company. In the event of a dispute
     between the Company and a third party,  the Trustee may apply to a court of
     competent jurisdiction to resolve the dispute.

(c)  The Trustee may consult with legal counsel (who may also be counsel for the
     Company  generally)  with  respect  to  any of its  duties  or  obligations
     hereunder.

(d)  The Trustee may hire agents, accountants,  actuaries,  investment advisors,
     financial consultants or other professionals to assist it in performing any
     of its duties or obligations hereunder.

(e)  The Trustee shall have, without exclusion, all powers conferred on Trustees
     by applicable law, unless expressly  provided  otherwise herein,  provided,
     however, that if any insurance policy is held as an asset of the Trust, the
     Trustee shall have no power to name a beneficiary  of the policy other than
     the Trust,  to assign the policy (as distinct from conversion of the policy
     to a different form) other than to a successor  Trustee,  or to loan to any
     person the proceeds of any borrowing against such policy.

                                        7
<PAGE>
(f)  However,  notwithstanding the provisions of Section 8(e) above, the Trustee
     may loan to the Company the proceeds of any borrowing  against an insurance
     policy held as an asset of the Trust.

(g)  Notwithstanding  any powers  granted to the Trustee  pursuant to this Trust
     Agreement or to  applicable  law, the Trustee shall not have any power that
     could give this Trust the  objective of carrying on a business and dividing
     the gains  therefrom,  within  the  meaning of  section  301.7701-2  of the
     Procedure  and  Administrative  Regulations  promulgated  pursuant  to  the
     Internal Revenue Code.

SECTION 9. TAXES, EXPENSES AND COMPENSATION.

(a)  The  Company  shall  from  time  to time  pay  taxes  of any and all  kinds
     whatsoever which at any time are lawfully levied or assessed upon or become
     payable in respect of the Trust,  the income or any property forming a part
     thereof, or any security transaction pertaining thereto. To the extent that
     any taxes  lawfully  levied or assessed  upon the Trust are not paid by the
     Company, the Trustee shall pay such taxes out of the Trust. The Trustee may
     contest  the  validity  of taxes,  at the  direction  of, and in any manner
     deemed  appropriate  by, the  Company or its  counsel,  but only at Company
     expense and only if it has  received an  indemnity  bond or other  security
     satisfactory to it to pay such expenses.  Alternatively, the Company itself
     may contest the validity of any such taxes.

(b)  The Company  shall pay the Trustee  such  reasonable  compensation  for its
     services as may be agreed upon in writing  from time to time by the Company
     and the  Trustee.  The  Company  shall  also  pay the  reasonable  expenses
     incurred  by the  Trustee  in the  performance  of its  duties  under  this
     Agreement,  including brokerage  commissions and fees of counsel engaged by
     the Trustee pursuant to section (a) above.  Such  compensation and expenses
     shall be charged  against and paid from the Trust to the extent the Company
     does not pay such compensation.

                                        8
<PAGE>
SECTION 10. RESIGNATION AND REMOVAL OF TRUSTEE.

(a)  The Trustee may resign at any time by written notice to the Company,  which
     shall be  effective  60 days  following  receipt of such notice  unless the
     Company and the Trustee agree otherwise.

(b)  The Trustee may be removed by the Company on 60 days notice or upon shorter
     notice accepted by the Trustee.

(c)  Upon  resignation or removal of the Trustee and  appointment of a successor
     Trustee,  all assets shall  subsequently  be  transferred  to the successor
     Trustee.  The transfer  shall be completed  within 90 days after receipt of
     notice of resignation,  removal or transfer, unless the Company extends the
     time limit.

(d)  If the Trustee resigns or is removed,  a successor  shall be appointed,  in
     accordance with Section 10 hereof,  by the effective date of resignation or
     removal  under  paragraph(s)  (a)  or  (b)  of  this  section.  If no  such
     appointment  has been made,  the Trustee may apply to a court of  competent
     jurisdiction  for  appointment  of a  successor  or for  instructions.  All
     expenses of the trustee in connection with the proceeding  shall be allowed
     as administrative expenses of the Trust.

SECTION 11. APPOINTMENT OF SUCCESSOR.

(a)  If the Trustee  resigns or is removed in  accordance  with  Section 9(a) or
     9(b) hereof,  the Company may appoint any third party, such as a bank trust
     department  or other  party that may be granted  corporate  trustee  powers
     under state law, as a successor to replace the Trustee upon  resignation or
     removal. The appointment shall be effective when accepted in writing by the
     new  Trustee,  which  shall have all of the rights and powers of the former
     Trustee,  including  ownership rights in the Trust assets or shall make the
     Trust revocable.  The former Trustee shall execute any instrument necessary
     or reasonably requested by the Company or the successor Trustee to evidence
     the transfer.

(b)  The  successor  Trustee  need not examine the records and acts of any prior
     Trustee  and may retain or  dispose of  existing  Trust  assets  subject to
     Sections 6 and 7 hereof.  The successor  Trustee  shall not be  responsible
     for, and the Company shall indemnify and defend the successor Trustee, from

                                        9
<PAGE>
     any claim or liability  resulting from any actions or inaction of any prior
     Trustee or from any other past event, or any condition existing at the time
     it becomes successor Trustee.

SECTION 12. AMENDMENT OR TERMINATION.

(a)  This Trust Agreement may be amended by a written instrument executed by the
     Trustee and the Company.  Notwithstanding the foregoing,  no such amendment
     shall  conflict  with  the  terms  of the  Plan or  shall  make  the  Trust
     revocable.

(b)  The Trust shall not terminate until the date on which Plan participants and
     their  beneficiaries  are no longer  entitled to  benefits  pursuant to the
     terms of the Plan.  Upon  termination of the Trust any assets  remaining in
     the Trust shall be returned to the Company.

(c)  Upon written approval of participants or beneficiaries  entitled to payment
     of benefits  pursuant to the terms of the Plan,  the Company may  terminate
     this Trust prior to the time all benefit  payments under the Plan have been
     made.  All  assets in the Trust at  termination  shall be  returned  to the
     Company.

SECTION 13. INDEMNIFICATION.

In  consideration  of the Trustee's  agreeing to enter into this Agreement,  the
Company hereby agrees to hold harmless  Prudential  Trust Company,  individually
and as Trustee under said  Agreement,  and its directors,  officers,  employees,
from and against all amounts,  including  without  limitation  taxes,  expenses,
liabilities,  claims, damages,  actions, suits or other charges,  incurred by or
assessed against  Prudential Trust Company,  individually or as Trustee,  or its
directors,  officers,  or  employees,  (i) as a direct  or  indirect  result  of
anything  done in good faith,  or alleged to have been done,  by or on behalf of
the  Prudential  Trust Company in reliance upon the directions of the Company or
any person or committee  authorized to act on behalf of the Company, or anything
omitted  to be done in good  faith,  or  alleged  to have been  omitted,  in the
absence of such  directions,  (ii) as a direct or indirect result of the failure
of the Company or any person or committee to adequately, carefully or diligently
discharge its  responsibilities  under the Plan, this  Agreement,  or applicable
Department of Labor or Treasury  regulations or rulings, or (iii) if the Trustee
is named as a defendant in any lawsuit or other proceeding involving the Plan or
the Fund for any reason including,  without limitation, an alleged breach by the

                                       10
<PAGE>
Trustee of its responsibilities under this Agreement,  unless the final judgment
entered  in the  lawsuit  or  proceeding  holds  the  Trustee  guilty  of  gross
negligence,   willful   misconduct,   or  an  intentional  breach  of  fiduciary
responsibility  under ERISA.  If the final  judgment holds the Trustee guilty of
gross  negligence,  willful  misconduct,  or an intentional  breach of fiduciary
responsibility  under ERISA,  the Company hereby agrees to indemnify the Trustee
only  against  liability  in excess  of the  Trustee's  allocable  share of such
liability.  The Company further agrees that the  undertaking  made by it in this
Agreement  shall be  binding on its  successors  or  assigns  and shall  survive
termination,  amendment or restatement of this Agreement,  or the resignation or
removal of the Trustee.

If the Trustee  undertakes or defends any litigation  arising in connection with
the Trust,  the Company  agrees to indemnify  the Trustee  against the Trustee's
costs, expenses and liabilities (including, without limitation,  attorney's fees
and expenses) relating thereto, and to be primarily liable for such payments. If
the  Company  does not pay such  costs,  expenses  and  liabilities  in a timely
manner, the Trustee may obtain payment from the Trust.

SECTION 14. MISCELLANEOUS.

(a)  Any  provision  of  this  Trust  Agreement   prohibited  by  law  shall  be
     ineffective to the extent of any such prohibition, without invalidating the
     remaining provisions hereof.

(b)  Benefits payable to Plan  participants and their  beneficiaries  under this
     Trust  Agreement  may not be  anticipated,  assigned  (either  at law or in
     equity),  alienated,   pledged,  encumbered  or  subjected  to  attachment,
     garnishment, levy, execution or other legal or equitable process.

(c)  This Trust  Agreement shall be governed by and construed in accordance with
     the laws of the Commonwealth of Pennsylvania.

                                       11
<PAGE>
IN WITNESS WHEREOF,  this Agreement has been duly executed by the parties hereto
as of the day and year set forth on the first page hereof.


                                        MICROAGE, INC.

                                        By:      _____________________________
                                        Title:

                                        Date:    _____________________, 19____

ATTEST

By:      _______________________
         Title:




                                        PRUDENTIAL TRUST COMPANY

                                        By:      _____________________________
                                        Title:

                                        Date:    _____________________, 19____

ATTEST

By:      _______________________
         Title:

                                       12

                   THE PRUDENTIAL INSURANCE COMPANY OF AMERICA
         ADMINISTRATIVE SERVICES AGREEMENT FOR AN INDIVIDUALLY DESIGNED
                                  PLAN DOCUMENT

This  AGREEMENT  is made and entered  into by and between  MicroAge,  Inc.  (the
"Employer")  on  behalf  of the  MicroAge,  Inc.  Retirement  Savings  Plan (the
"Plan"), and The Prudential Insurance Company of America  ("Prudential"),  a New
Jersey mutual life insurance company.

The Employer represents and Prudential acknowledges that:

     *    The Plan is or will be in  existence  at the time funds are  deposited
          with Prudential.

     *    An individually  designed or  non-Prudential  Regional  Prototype Plan
          document  is,  or will  be by the  effective  date of this  Agreement,
          executed or adopted by the Employer.

     *    The Plan is intended to qualify under  Section  401(a) of the Internal
          Revenue Code of 1986,  as amended (the  "Code"),  and a related  Trust
          (the "Trust")  exists which is intended to be qualified  under Section
          501(a) of the Code, and

     *    The Employer,  as Plan  Administrator,  desires  Prudential to perform
          certain  administrative  services for the Plan and to provide  certain
          assistance to the Employer as more fully  described in this Agreement,
          and Prudential is willing to perform those services.

In  consideration  of the  premises  and  mutual  covenants  contained  in  this
Agreement, the Employer and Prudential agree as follows:

1.   SERVICES:

     a)   SERVICES TO BE RENDERED BY  PRUDENTIAL -  Prudential  will perform the
          following services:

          i)   PLAN  RECORDKEEPING  -  Prudential  will  provide to the Plan the
               recordkeeping services included in Exhibit A to this Agreement.

          ii)  PLAN  DOCUMENTATION  AND  DISCLOSURE  SERVICES - Prudential  will
               provide limited Plan services support to the Plan as described in
               Exhibit B to this Agreement.

          iii) PLAN TESTING -  Prudential  will provide Plan testing as included
               in Exhibit C to this Agreement.
<PAGE>
          iv)  ADDITIONAL  SERVICES - In  addition  to the  foregoing  services,
               Prudential  may  provide  such other  services,  and be paid such
               amounts  therefor,  as may from  time to time be  agreed  upon in
               writing by the parties.

     b)   NATURE OF SERVICES -

          i)   RECORDKEEPING  ONLY - The  Employer  understands  and agrees that
               Prudential's  sole  function  under this  Agreement  is to act as
               recordkeeper  and to provide  other  services at the direction of
               the  Employer or its agents or designee  in  accordance  with the
               terms of this  Agreement.  Under  the  terms  of this  Agreement,
               Prudential  does not render  investment  advice,  is not the Plan
               Administrator,  trustee  or a Plan  fiduciary,  as  that  term is
               defined  under the  Employee  Retirement  Income  Security Act of
               1974, as amended  ("ERISA"),  and does not provide legal,  tax or
               accounting  advice  with  respect to the  creation,  adoption  or
               operation of the Plan and the Trust. (Any services to be provided
               by a  Prudential  affiliate as a directed  Trustee or  investment
               manager  are the  subject  of a separate  agreement.)  Prudential
               acknowledges,  however, that the Plan is intended to constitute a
               participant directed individual account plan under Section 404(c)
               of the  Employee  Retirement  Income  Security  Act of  1974,  as
               amended,  and shall take any reasonable steps necessary to comply
               with that Section and the regulations promulgated thereunder.

          ii)  DISCONTINUANCE OF SERVICES  INCONSISTENT WITH ROLE - If, based on
               changes   in  the   applicable   regulatory   structure   or  the
               interpretation of the regulatory structure, there is a reasonable
               likelihood  that any service being, or to be, provided under this
               Agreement by Prudential could constitute a discretionary function
               and thereby subject Prudential to classification as a "fiduciary"
               under ERISA with respect to the Plan,  and such service could not
               be restructured in a manner that would not subject  Prudential to
               classification  as a "fiduciary"  under ERISA,  then  Prudential,
               upon reasonable  notice to the Employer may decline to thereafter
               provide  that  service.  The failure to provide any such  service
               shall not constitute a breach of Prudential's  obligations  under
               this Agreement.

          iii) RELIANCE  UPON PLAN DATA - All  services  provided by  Prudential
               hereunder shall be based on information  supplied by the Employer
               or any other  designee or agent of the Employer (as designated by
               the  Employer).   The  Employer   acknowledges  that  the  timely
               provision of accurate,  consistent  and complete Plan data in the
               format  specified by  Prudential  is essential to its delivery of
               services,  and the  Employer is  responsible  for  ensuring  such
               timely  and  accurate   data  is  delivered  to   Prudential   in
               Prudential's  approved  format.  For these purposes,  "Plan Data"
               means all data and records  supplied to  Prudential,  obtained by
               Prudential  or produced by  Prudential  (based on data or records

                                        2
<PAGE>
               supplied  to, or obtained  by,  Prudential)  in  connection  with
               performing  the services  pursuant to this  Agreement.  Plan Data
               includes current participant names, addresses and status.

     c)   RELIANCE  UPON NAMED  ADMINISTRATORS  AND TRUSTEES - The Employer will
          provide  names and other  information  for persons  authorized to take
          actions  for or provide  information  on behalf of the Plan and Trust.
          Until notified of a change,  Prudential may reasonably  rely upon this
          information  and may act upon  instructions  received  from  and/or on
          information provided by these named persons.  Prudential has the right
          to assume that those persons continue to be authorized unless notified
          otherwise.

2.   COMPENSATION:  In consideration  for its services provided  hereunder,  the
     Employer shall pay Prudential in accordance with the Fee Schedule  provided
     in  Exhibit D.  Prudential  may amend the  schedule  for  services  not yet
     rendered upon giving notice in writing under the same conditions  specified
     in Section 7.b. The Employer  shall pay all fees within thirty (30) days of
     the Prudential  invoice date. Any fees not paid when due may be deducted by
     Prudential from the trust fund, without further notice to the Employer. The
     Employer  shall pay any and all costs that may be incurred by Prudential in
     charging the trust fund for these fees.  The  Employer  also agrees that it
     shall empower the Trustee to pay  compensation  to Prudential  for services
     provided  hereunder.  The  Employer  acknowledges  that the  Plan  document
     provides for payment of the fees from the trust fund.

3.   INVESTMENTS; GOOD ORDER:

     a)   INVESTMENTS-GENERALLY - Prudential will invest all assets of the Trust
          only as  directed  in  writing  or via any  authorized  electronic  or
          telephonic transmission:

          i)   By  Participants - to the extent the Plan provides for investment
               direction by Participants.

          ii)  By the Employer - to the extent the Plan provides for  investment
               direction by the Employer.

     b)   UNCLEAR INVESTMENT INSTRUCTIONS; GOOD ORDER -

          i)   UNCLEAR   INVESTMENT   INSTRUCTIONS  -  Prudential  will  forward
               contributions,  loan repayments and similar transaction  receipts
               for  investment   into  the  Prudential   Government   Securities
               Trust/Money Market Series or another conservative investment fund
               designated  in writing by the  Employer  (or an  equivalent  fund
               should that one cease to exist), if Prudential determines that no
               proper   investment   directions  are  in  effect.   Once  proper
               instructions  are  received,  Prudential  will  forward  the  new

                                        3
<PAGE>
               instructions so that  contributions can be reinvested and related
               earnings can be allocated accordingly.

          ii)  GOOD ORDER -

               a)   CONTRIBUTIONS,  LOAN  REPAYMENTS AND SIMILAR  TRANSACTIONS -
                    Prudential   will  use  its  best  efforts  to  process  all
                    contributions,  loan  repayments  and  similar  transactions
                    ("Transactions")  received  in good  order  on the day  good
                    order  is  achieved,   PROVIDED,  HOWEVER,  that  Prudential
                    reserves the right to process all such Transactions received
                    in good order at Prudential  within thirty-six (36) hours of
                    receipt.   Transactions   are  in  "good   order"  when  the
                    contribution  or similar  roster  remitted  by the  Employer
                    agrees  with  the  related  funding,  and  when  the  social
                    security number and money type correspond to social security
                    numbers and money types of participants  previously enrolled
                    on Prudential's recordkeeping system.

                    In  the  event  Transaction  data  is  NOT  IN  GOOD  ORDER,
                    Prudential  shall attempt to obtain  clarification  from the
                    Employer as to the proper  Transaction amount and/or funding
                    allocations.  The  Employer  acknowledges  and directs  that
                    Transaction  amounts  will be  deposited  in an  interest or
                    non-interest  bearing account (at  Prudential's  discretion)
                    until  such  time as the  roster,  Transaction  amount,  and
                    funding  allocation are reconciled.  In the event Prudential
                    is   unable,   in  its  sole   judgment,   to  obtain   such
                    clarification   within   thirty  (30)  days  of  receipt  of
                    Transaction  amounts,  then Prudential shall return all such
                    Transaction   amounts  to  the  Employer   pending   further
                    instructions from the Employer. The Employer understands and
                    agrees that it shall not have any claim  against  Prudential
                    or any affiliate of Prudential in the event that  Prudential
                    returns  Transaction  amounts  pursuant to the  provision of
                    this paragraph.  The Employer further understands and agrees
                    that the Plan and the Employer will bear the investment risk
                    during this period.

               b)   DISTRIBUTIONS  - Prudential  will  process all  distribution
                    requests  received in good order at Prudential  within three
                    (3) business days of receipt of said distribution request by
                    Prudential.  Distribution checks will be issued within seven
                    (7) days of receipt of good order. Distributions are in good
                    order when the  distribution  request contains all pertinent
                    information  (including type and form of  distribution,  any
                    critical dates needed to process the distribution,  properly
                    completed  and  executed tax forms and, it  applicable,  all
                    necessary rollover  instructions) and appropriate signatures

                                        4
<PAGE>
                    (including spousal consent to the extent deemed necessary by
                    the Employer).

               c)   INVESTMENT   EXCHANGES  -   Prudential   will   process  all
                    investment  exchanges  on the  same  terms  as  Transactions
                    described in subparagraph  a), above.  Investment  Exchanges
                    are in Good  Order  when  the  information  provided  in the
                    request for an investment  exchange clearly shows the number
                    and types of  interests  to be acquired  and disposed of and
                    reasonably  indicates that the transfer is authorized by the
                    participant or the Employer.

               d)   NET TRADES - Employer  acknowledges  that trades required by
                    Transactions,  distributions,  and investment exchanges will
                    be executed by offsetting transactions ordered in and out of
                    each  investment  and  purchasing  or  selling  only the net
                    shares required to balance  transactions in an out. Employer
                    also  acknowledges  the share prices allocated to individual
                    participants  will be the price paid or received  for shares
                    actually  traded by Prudential for the day the  transactions
                    are processed.

     c)   THE EMPLOYER ACKNOWLEDGES THAT IT -

          i)   Received a prospectus for each of the Prudential mutual funds and
               any other  mutual  funds  offered  by  Prudential  in which  Plan
               participants may invest.

          ii)  Reviewed  such  prospectus(es)  and is familiar with the fees and
               expenses described  therein,  and that such fees and expenses are
               reasonable.

     d)   FEES  TO  PRUDENTIAL  AFFILIATES  -  The  Employer  acknowledges  that
          Prudential may be deemed to benefit from:

          i)   Advisory  and other  fees paid to its  affiliates  for  managing,
               selling,  or settling of the  Prudential  mutual  funds and other
               investment  products or  securities  offered by Prudential or its
               affiliates  selected as investment  options  available under that
               Plan; and

          The Employer also acknowledges that Prudential benefits directly from:

          ii)  Transfer agent fees paid to it by the Prudential mutual funds and
               other   investment   products   offered  by   Prudential  or  its
               affiliates;

          iii) Additional  compensation  in the form of gains resulting from the
               correction  of  transaction  processing  errors and  delays.  (In
               exchange, Prudential also generally absorbs losses resulting from

                                        5
<PAGE>
               its errors.  Any gains are  available  to cover  these  losses or
               losses of other similarly situated customers.)

4.   USE OF AGENTS OR SUBCONTRACTORS: Prudential may perform any of the services
     described in this Agreement through agents and  subcontractors  selected by
     Prudential.  Prudential  shall  reasonably  supervise  any  such  agent  or
     subcontractor  and the  retention  of  agents or  subcontractors  shall not
     relieve Prudential of its duties hereunder.

5.   PRUDENTIAL NOT LEGAL COUNSEL:  The Employer  understands and agrees that it
     shall review with its legal and/or tax counsel all documents provided to it
     by  Prudential  and that the  Employer  should  consult such counsel on any
     questions concerning the Employer's  responsibilities under this Agreement,
     the  Plan's  documents,  and the  legal  sufficiency  of any  documents  so
     provided.  The Employer  understands that neither Prudential nor any of its
     affiliates  are  permitted to provide the Employer with legal or tax advice
     or otherwise engage in the practice of law. The Employer  acknowledges that
     it will  not  rely on any  information  provided  as if were  legal  or tax
     advice.

6.   INDEMNIFICATION:

     a)   INDEMNIFICATION  OF PRUDENTIAL - The Employer  shall hold harmless and
          indemnify  Prudential and its employees,  agents,  and  subcontractors
          ("Indemnitees") from and against any loss, damage, liability,  claims,
          costs   and   expenses,    including   reasonable    attorneys'   fees
          ("Liabilities"),  to which the Indemnitees  may become subject,  which
          result from:

          i)   Any  misrepresentation  or  nonfulfillment  of any  terms of this
               Agreement by the Plan, the Employer,  the Plan  Administrator  or
               other Plan fiduciary (including,  but not limited to, Liabilities
               resulting  from  the  provision  of  inaccurate,   untimely,   or
               incomplete  information  to  Prudential or the failure to provide
               Prudential  with clear  instructions  as to matters  relating  to
               contributions, investment selections, or distributions),

          ii)  Any failure by the Plan, the Employer,  the Plan Administrator or
               other Plan fiduciary to comply with the terms of the Plan,

          iii) A violation by the Plan, the Employer,  the Plan Administrator or
               other Plan fiduciary of the  requirements  of applicable  Federal
               and/or state laws,

          iv)  The  making by  Prudential  of any  benefit  payment  based  upon
               instructions   that   Prudential   reasonably   believes   to  be
               authorized, and

          v)   Any action,  conduct or activity,  including  the failure to take
               action or to perform  any  activity  taken by  Prudential  at the
               direction  of  the  Employer,   Plan  Administrator  or  Trustee,

                                        6
<PAGE>
               provided that Prudential  reasonably believes the direction to be
               valid and is not negligent in the execution of such directions.

     b)   INDEMNIFICATION  OF THE EMPLOYER - Prudential  shall hold harmless and
          indemnify  the Employer and its  employees  from and against any loss,
          damage,  liability,  claims, costs and expenses,  including reasonable
          attorneys fees, to which the Employer may become subject, which result
          from:

          i)   Any  misrepresentation or nonfulfillment of any material terms of
               this Agreement by Prudential, and

          ii)  Prudential's  willful  misconduct,  lack of good faith or want of
               reasonable   and  ordinary  care  in  the   performance   of  its
               obligations under this Agreement.

          iii) Prudential's   provision  of   investment   advice  to  any  Plan
               participant;

          iv)  Prudential's  violation of the requirements of applicable Federal
               and/or state laws, except when resulting from the failure to take
               action or any action taken at the direction of the Employer,  the
               Employer's   agent  or  designee,   or  Trustee,   provided  that
               Prudential  reasonably  believes the direction to be valid and is
               not negligent in the execution of such directions.

7.   DURATION; TERMINATION; SUCCESSOR RECORDKEEPER:

     a)   DURATION - This Agreement will continue in effect until terminated.

     b)   TERMINATION - Each party may terminate  this Agreement upon sixty (60)
          days prior written notice to the other. Such notice shall be deemed to
          have been  given  three (3) days  after  mailing  in the U.S.  mail or
          immediately  upon receipt if delivered to the address set forth below.
          The notice period may be waived by the party entitled to the notice.

     c)   SUCCESSOR  RECORDKEEPER  - Upon  termination,  the parties  agree that
          Prudential  shall have no further duty or  responsibility  to the Plan
          under this Agreement.  However, Prudential will use reasonable efforts
          to  transfer  all  relevant  non-Prudential   proprietary  information
          concerning the Plan, in Prudential's  standard format, to the Employer
          or to a successor  recordkeeper.  Any unforeseeable  costs or expenses
          incurred by Prudential in effecting this transfer shall be paid by the
          Employer  unless waived in writing by Prudential.  The Employer agrees
          that  Prudential  may  charge  reasonable  fees for the  provision  of
          requested records or reports that Prudential previously provided.

                                        7
<PAGE>
     d)   SURVIVAL  OF   INDEMNIFICATION   AND   INVESTMENTS   -  The   Employer
          acknowledges  and  agrees  that  the  indemnification   provisions  of
          paragraph  6 shall  survive the  termination  of this  Agreement.  The
          Employer  understands  and  acknowledges  that the termination of this
          Agreement  shall  not  require  the  sale by the  Trust of  shares  of
          Prudential  mutual  funds  held  by  the  Trust  (unless  specifically
          requested by Prudential in writing).

8.   NOTICES: Any notice or other communication  required or permitted hereunder
     shall be in writing and shall be delivered personally, telegraphed, sent by
     facsimile  transmission  or sent by certified,  registered or express mail,
     postage  prepaid.  Any such notice  shalt be deemed given when so delivered
     personally,  telegraphed  or, if sent by facsimile  transmission,  upon the
     recipient's oral verification by telephone of receipt or, if mailed,  three
     (3) days after the date of deposit in the U.S. mail, as follows:

     If to Prudential:  (By U.S. mail)  (By other than U.S. mail)

     Prudential Investments             Prudential Investments
     Attn.:  Retirement Services        Attn.:  Retirement Services
     30 Scranton Office Park            30 Scranton Office Park
     Scranton, PA 18507-1789            Scranton, PA 18507-1789

If to the Employer:

     --------------------------------------

     --------------------------------------

     --------------------------------------

9.   ENTIRE AGREEMENT; AMENDMENT: This Agreement, including the Exhibits hereto,
     which are specifically  incorporated herein,  contains the entire Agreement
     among the parties  hereto with respect to the subject  mailer  hereof,  and
     there are no other  Agreements  written or oral,  relating  to the  subject
     matter  hereof  other than those  explicitly  set forth  herein or attached
     hereto.  This Agreement may be amended at anytime,  but only when agreed to
     in writing by the parties.

10.  CONSTRUCTION:  This Agreement is the result of negotiation by both parties,
     and,  therefore,  no claim  shall be made to  construe  any  portion of the
     Agreement  against either party on the basis of such party's  participation
     in the negotiating thereof.

11.  BINDING  EFFECT;  NO ASSIGNMENT:  This Agreement  shall be binding upon and
     inure to the  benefit  of the  parties  and  their  respective  successors,
     assigns and legal representatives.

                                        8
<PAGE>
     Neither this  Agreement,  nor any right  hereunder,  may be assigned by any
     party   without  the  written   consent  of  the  other   parties   hereto.
     Notwithstanding the foregoing, this Agreement may be assigned by Prudential
     to a successor entity without the prior written consent of the Employer.

12.  COUNTERPARTS:  This  Agreement  may be executed  by the  parties  hereto in
     separate counterparts, each of which, when so executed and delivered, shall
     be an original, but all such counterparts shall together constitute one and
     the same  instrument.  Each  counterpart  may consist of a number of copies
     hereof,  each signed by less than all,  but  together  signed by all of the
     parties hereto.

13.  HEADINGS:  The headings in this Agreement are for reference only, and shall
     not affect the interpretation of this Agreement.

14.  SEVERABILITY:  If any  word,  phrase,  sentence,  paragraph,  provision  or
     section of this Agreement shall be held,  declared,  pronounced or rendered
     invalid, void,  unenforceable or inoperative for any reason by any court of
     competent jurisdiction,  governmental authority, statute or otherwise, such
     holding, declaration, pronouncement or rendering shall not adversely affect
     any other word, phrase, sentence,  paragraph,  provision or section of this
     Agreement,  which  shall  otherwise  remain in full force and effect and be
     enforced in accordance with its terms.

15.  GOVERNING  LAW:  This  Agreement  shall be  governed  by and  construed  in
     accordance  with the laws of New  Jersey,  except  the choice of law rules,
     applicable  to  agreements  made and to be performed  entirely  within such
     State.

16.  THIRD PARTY BENEFICIARIES:  The provisions of this Agreement are solely for
     the benefit of the parties hereto and their Affiliates and are not intended
     to confer upon any person except the parties  hereto any rights or remedies
     herein.

17.  UNFORESEEN CIRCUMSTANCES: Prudential shall not be liable for any default or
     delay in the performance of its services under this Agreement if and to the
     extent such default or delay is primarily  caused,  directly or indirectly,
     by

     a)   fire, flood, elements of nature or other acts of God;

     b)   any  outbreak  or  escalation  of  hostilities,  war,  riots  or civil
          disorders in any country;

     c)   any act or omission of the other party or any governmental  authority;
          or

     d)   nonperformance  of a third  party  or any  similar  cause  beyond  the
          reasonable  control  of  Prudential,   including  without  limitation,
          failures or fluctuations in telecommunications or other equipment.

                                        9
<PAGE>
     In any such event, Prudential shall be excused from any further performance
     and  observance  of the  obligations  so affected  only for as long as such
     circumstances   prevail  and  Prudential   continues  to  use  commercially
     reasonable  efforts to  recommence  performance  or  observance  as soon as
     practicable.

18.  WRITING AND SIGNATURE; ELECTRONIC TRANSACTIONS: Unless otherwise explicitly
     required by law,

     a)   Any  requirement for a writing under this Agreement may be rendered in
          any form that can reliably  reproduce an accurate  physical  record of
          the  communication  and  authenticate  the source,  including  but not
          limited to facsimile transmission,  electronic mail, indexed telephone
          recording, or Internet transmission.

     b)   Any requirement of a signature under this Agreement may be rendered in
          any form clearly indicated by the signatory to be a signature or which
          complies with  instructions  directly given to the signatory as to the
          proper  form of  indicating  a  signature  in an  electronic  or voice
          response  environment.  Appropriate forms include, but are not limited
          to,  personal  identification  numbers  rendered  over  the  internet,
          facsimile  transmissions,  and unique  telephone  keypad  combinations
          pressed during recorded calls.

     c)   Notwithstanding  a) or b),  above,  the  recipient  of any  writing or
          signature  under this  Agreement may require the  confirmation  of any
          writing or signature in physical form (such as hand or  typewritten or
          the equivalent) with a manual signature.

     d)   The  Employer  represents  that the Plan  document(s)  will  allow for
          transactions  to be made  by  electronic  means  before  the  Employer
          permits  Prudential to offer such  transactions.  The Plan document(s)
          and  this  Agreement  together  shall be  deemed a master  contracting
          agreement ("Master  Contract").  Under this Master Contract,  notices,
          consents and other actions by or on behalf of, or with respect to, the
          Plan,  its  participants  and their  respective  beneficiaries  ("Plan
          Transactions")  may be effected,  in whole or in part,  by  electronic
          means. Any Plan Transaction  relating to services  provided under this
          Agreement  may be initiated or effected by the  Employer,  the Plan, a
          participant   or  a  beneficiary   by  use  of   Prudential-authorized
          electronic  means,   including  a  voice  response  system  (generally
          referred to as Interactive  Voice Response,  or IVR),  Internet access
          system  (including the Prudential Web site) or telephone service line.
          Use of electronic means for Plan  transactions is subject to the terms
          and conditions established by Prudential and disclosed to the Employer
          and participants,  and electronic transactions shall be binding on the
          parties  if  Prudential,  acting  in good  faith,  believes  that such
          transactions  are  authorized  by  the  Employer,  a  participant,  or
          beneficiary, as applicable.

                                       10
<PAGE>
IN WITNESS THEREOF, the Employer has caused this Agreement to be executed by its
duly authorized representative.


     Date Signed:

     Date Agreement Effective: August 1, 1999


Employer Authorized By:                 Prudential Authorized By:

- -----------------------------------     -----------------------------------
Name

- -----------------------------------     -----------------------------------
Authorized Signature                    Authorized Signature

- -----------------------------------     -----------------------------------
Title                                   Title

                                        -----------------------------------
                                        Date

This Agreement is not effective  until properly  countersigned  by an authorized
representative of Prudential.

                                       11

     TRUST AGREEMENT,  hereinafter  referred to as the  "Agreement,"  made as of
August  1,  1999,  by  and  between  MicroAge,   Inc.,  an  Arizona  corporation
(hereinafter  referred to as the  "Company"),  and PRUDENTIAL  TRUST COMPANY,  a
Pennsylvania corporation (hereinafter referred to as the "Trustee").

                               W I T N E S S E T H

     WHEREAS,  the Company has  determined to adopt or has adopted the MicroAge,
Inc.  Retirement Savings Plan (hereinafter  referred to as the "Plan"),  for the
benefit of the  participants and their  beneficiaries as therein defined,  under
which the participants  direct the investment of their account balances pursuant
to ERISA Section 404(c); and

     WHEREAS,  said Plan  provides  that  contributions  thereto may be held, IN
TRUST, by a trustee subject to the provisions of an agreement to be entered into
between the Company and the Trustee; and

     WHEREAS, the Company desires the Trustee to act, and the Trustee is willing
to act, as Trustee of the Plan (hereinafter referred to as the "Trust") upon all
of the conditions hereinafter set forth.

     NOW, THEREFORE, the Company and the Trustee agree as follows:

     SECTION 1. THE FUND.  The  Company  hereby  establishes  with the Trustee a
Trust,  which  shall  consist of and be limited to such cash and other  property
acceptable to the Trustee as shall from time to time be received by the Trustee,
together  with the  earnings and profits  thereon  provided,  however,  that the
Trustee  shall  not  accept:  interests  in  real  estate;  limited  partnership
interests;  or securities of the Company (or any of its affiliates)  unless such
securities  are  "qualifying  employer  securities"  (as defined in the Employee
Retirement Income Security Act of 1974, as amended ("ERISA").  All such property
received by the Trustee,  the investments  made therewith and proceeds  thereof,
and all earnings and profits thereof,  less any payments or distributions  which
shall have been made by the Trustee pursuant to the terms of this Agreement, are
referred to herein as the "Fund." The Fund shall be held and administered by the
Trustee, IN TRUST, in accordance with the provisions of this Agreement. The Fund
is  intended  to be a  tax-exempt  organization  within the  meaning of the Code
section 501(a). The Plan and Fund together are intended to qualify under section
401(a) of the Internal Revenue Code of 1986, as amended (the "Code").  Any doubt
in the  construction  or  interpretation  of this Agreement shall be resolved in
favor of a construction or interpretation  preserving such tax-exempt status and
qualification. If the Plan or the Fund cease to qualify under the aforementioned
Code  sections  by reason of some act or omission  by the  Company,  the Company
agrees  to  indemnify  and  hold  harmless  the  Trustee  against  and  from all
liabilities, claims, demands, damages, costs, and expenses, including reasonable
attorneys' fees, the Trustee may incur as a result of such disqualification.

     SECTION 2. ANTI-DIVERSION PROVISIONS.  Except as may otherwise be permitted
by law, at no time prior to the  satisfaction of all liabilities  under the Plan
with  respect  to  participants  and their  beneficiaries  shall any part of the
corpus or income of the Fund be used for or diverted to purposes  other than for
the  exclusive  benefit of such  participants  and their  beneficiaries  and for
defraying the reasonable  expenses of administering the Plan. Except as provided
in the Plan,  no part of the fund may revert to the  Company.  To the extent the
Plan permits a reversion or the return of Company contributions, the Company may
direct the Trustee to make an appropriate payment from the Fund, and the Trustee
shall make such payment as soon as practicable  after receipt of such direction.
The Company's  direction  regarding a return of contributions  shall specify (i)
the  reason  the  Company's  contribution  is  being  returned,  which  shall be
consistent  with the  applicable  requirements  of the Code and ERISA,  (ii) the
amount of the  contribution  to be returned  (less any Fund losses  attributable
thereto),  and (iii) the date by which the payment of the Company  must be made.
The Trustee shall be entitled to rely on the Company's  direction given pursuant
to this section 2, and shall have no duty to inquire into the validity  thereof.
The Company  agrees to indemnify and hold harmless the Trustee  against and from
all  liabilities,  claims,  demands,  damages,  costs  and  expenses,  including
reasonable  attorneys' fees, arising from the Trustee's compliance with any such
direction.
<PAGE>
     SECTION 3.  DUTIES OF THE  TRUSTEE.  The Trustee  shall have no  authority,
control  or  responsibility  with  respect  to the  Plan or Fund  other  than as
specifically  set forth in this Agreement or the Plan. The Trustee,  through its
agents or directly, shall have the following duties:

     (a) to  hold,  invest  and  reinvest  the  assets  of the  Fund  solely  in
accordance with the investment directions transmitted in accordance with Section
5, provided, however, the Trustee may, in its discretion, delegate its custodial
responsibility to a corporate trustee or insurance company.

     (b) to pay moneys to or at the  direction of the Company,  including,  when
the  Company  shall  so  direct,   payments  to  the   participants   and  their
beneficiaries,  or to an  insurance  company to provide,  by the  purchase of an
annuity  contract or  otherwise,  for the  payment of  benefits  under the Plan;
provided,  however, that the Trustee shall not be responsible in any way for the
application of such payments; and

     (c) subject to Section 5, to transfer  assets of the Fund at the  direction
of the Company to any other trustee or to an insurance  company selected to fund
a Plan or, at the  direction  of the  Company,  to  segregate  such assets to be
subject to the exclusive  management  and control of an  investment  manager (as
such term is defined in Section  3(38) of ERISA)  appointed by the Company.  Any
such  investment  manager  shall  direct the  Trustee in place of the Company as
provided hereunder with respect to the segregated assets.

     The  Trustee  shall be  entitled  to rely  conclusively  on any  directions
transmitted in accordance with this Section 3 or pursuant to Section 5 and shall
be under no duty to  inquire  as to the  propriety  or  correctness  of any such
direction.  In the  performance  of the foregoing  duties,  the Trustee shall be
entitled to all of the powers, privileges,  limitations and immunities conferred
on it under the following provisions of this Agreement and by law, and no duties
or obligations shall be imposed upon the Trustee with respect to the Fund unless
they have been  specifically  undertaken  by the Trustee by the express terms of
this Agreement.  When determining the nature and extent of its responsibilities,
the Trustee is not  required  to obtain or review the Plan.  In the event of any
conflict  between  the Plan and this  Agreement  relating  to (i) the  Trustee's
rights,  powers,  responsibilities,  or  liabilities,  or (ii) the allocation of
responsibilities  among the Plan  Fiduciaries,  the provisions of this Agreement
shall  control.  The Trustee shall not be liable for the validity or legality of
any changes made to the Plan by the Company.

     SECTION 4. LIMITATION OF DUTIES REGARDING PLAN  ADMINISTRATION.  In further
illustration  of the general  limitation  of the Trustee's  duties  contained in
Section 3, but not in limitation  thereof,  the Trustee shall not be responsible
for:

     (a) the determination, computation or application of any Plan benefit,

     (b) the  form,  terms or  issuer of any  contract  issued  by an  insurance
company  which it acquires for the Fund  pursuant to paragraph  (b) or paragraph
(c) of Section 3,

     (c) the performance of any functions as contract-holder  under any contract
issued by an  insurance  company  which it may be directed to purchase  and hold
(other  than  the  execution  of  any  documents   incidental   thereto  on  the
instructions of the Company),

     (d) the terms of any other  trust  agreement  which it is directed to enter
into,  on  the  order  of  the  Company,  or the  selection  of any  additional,
substitute or successor trustee thereunder,

     (e) the payment,  or the enforcement of the payment, of any contribution to
the Plan, or

                                        2
<PAGE>
     (f) the  formulation  or  adequacy  of the  funding  policy  adopted by the
Company to meet and discharge pension or other liabilities under the Plan, or

     (g) any  other  matter  affecting  the  administration  of the  Plan by the
Company  or any  other  person  or  persons  to  whom  responsibility  for  Plan
administration is allocated or delegated pursuant to the terms of the Plan.

     SECTION 5. INVESTMENT OF THE FUND BY THE TRUSTEE. The Trustee shall have no
authority  with respect to the investment  and  reinvestment  of the Fund except
upon receipt of investment directions from the Company, or otherwise pursuant to
the provisions of this Section or Sections 8 and 9.

     The Company shall be responsible  for  transmitting  to the Trustee written
instructions  for the investment and reinvestment of the principal and income of
the Fund in such shares and  proportions  as the Company,  in its discretion and
pursuant  to the  investment  directions  of the Plan  participants,  shall deem
advisable.   The  Company  shall  also  be  responsible   for   determining  the
diversification  policy  with  respect to the  investment  of Plan  assets,  for
monitoring  adherence to such policy,  and for advising the Trustee with respect
to  its  compliance  with  any  investment  limitations  on  employer  or  other
securities  or  property  contained  in the  Plan  or  imposed  on the  Plan  by
applicable statute.

     To the  extent  the  purchase,  sale,  exchange,  conveyance,  transfer  or
disposition  of any Fund asset results in proceeds which cannot be reinvested as
directed  prior to the  close of  business  on the day of the  transaction,  the
Company hereby directs Trustee to invest such "overnight"  funds pursuant to its
regularly  established  practices  for the  investment  of overnight  funds.  In
addition,  if the  Trustee  holds  Fund  assets  for  which it has not  received
investment  directions  from the Company,  the Company hereby directs Trustee to
invest such assets in a money market fund managed by Prudential or an affiliate.

     The Trustee shall not comply with a Company direction to invest Fund assets
in securities of the Company (or any of its  affiliates)  unless such  direction
includes  instructions  relating to the amount of cash the Trustee must maintain
to  satisfy  any  liquidity  needs  occasioned  by the  provisions  of the  plan
respecting employer  securities.  Notwithstanding  the preceding  sentence,  the
Trustee shall not invest in securities of the Company (or any of its affiliates)
unless such  securities  are  "qualifying  employer  securities"  (as defined in
ERISA), nor shall the Trustee invest in any: interest in real estate; or limited
partnership  interest.  The  Trustee  will not invest in or hold life  insurance
unless further  administrative  and cost  arrangements,  satisfactory to it, are
negotiated with the Company.

     SECTION 6.  COLLECTIVE  TRUSTS.  The Trustee  may, at the  direction of the
Company,  transfer from time to time,  any part or all of the assets of the Fund
to one or more common,  collective or commingled funds (hereinafter  referred to
as the  "Collective  Trust")  maintained  by  any  corporate  trustee  including
Prudential  Trust Company for the  collective  investment  of eligible  employee
benefit  trusts.  To the  extent  of the  equitable  share  of the  Fund  in the
Collective  Trust,  the  Collective  Trust shall be part of the Plan pursuant to
which this Trust is administered.

     SECTION 7.  POWERS OF THE  TRUSTEE.  In  exercise  of any powers  conferred
herein or applicable by law, the Trustee is authorized and empowered as directed
by the Company:

     (a) to  purchase,  sell,  exchange,  convey,  transfer  or  dispose  of any
securities  or other  property  at any time held by it,  in a public or  private
transaction  and for cash or upon  credit,  or partly for cash and  partly  upon
credit,  and no person  dealing  with the  Trustee  shall be bound to see to the
application of the purchase money or to inquire into the Trustee's  authority to
engage in any such transaction;

     (b) to purchase,  sell,  write or issue puts,  calls or other  options,  to
enter into futures contracts, forward placement contracts and standby contracts,
and in connection  therewith,  to hold,  pledge or deposit property  required as
collateral with any authorized agent or depository  (including  Prudential Trust
Company);

                                        3
<PAGE>
     (c) to  hold  uninvested  cash  waiting  investment  and to  maintain  such
additional  cash  balances  as  to  meet  anticipated   distributions   from  or
administrative  costs of the Plan or the Fund,  without  incurring any liability
for the payment of interest on such cash;

     (d) to vote in person or by proxy any  securities  held by it; to  exercise
conversion rights or rights to subscribe for additional securities,  and to make
any  and  all  necessary  payments  therefor;  to  join  in  or  to  oppose  the
reorganization, recapitalization,  consolidation, liquidation, sale or merger of
corporations or properties in which it may be interested as Trustee;

     (e) To enter into repurchase agreements;

     (f) To purchase units or  certificates  issued by an investment  company or
pooled trust or comparable entity;

     (g) to hold one or more annuity  contracts or other  contracts in such form
or forms, whether or not they are group contracts of such life insurance company
or companies,  as the Company  shall  specify,  (hereinafter  referred to as the
"Contract" or the  "Contracts");  and to take  directions,  evidenced by written
instrument  satisfactory to the Trustee, from the Company relating to any one or
more of the  functions  normally  required  of the  contract  holder  under  the
Contract or Contracts;

     (h) to cause any securities from time to time held by it (including Company
securities) to be registered in or  transferred  into its name as Trustee or the
name of its nominee or  nominees,  or to retain them  unregistered  or in a form
permitting  transferability  by  delivery,  and to deposit  or  arrange  for the
deposit of the certificates  representing such securities with a Federal Reserve
Bank or with a central  certificate  depository  located  within or without  the
Commonwealth  of Pennsylvania  in a manner  permitting  transfer of ownership or
other interests in such securities by bookkeeping entry on the books and records
of such Bank or  depository,  but the books and the records of the Trustee shall
at all  times  show  that all such  investments  are  part of the  Fund;  and to
delegate to another party the right to execute buy and sell orders and trades of
any Company  securities  which  comprise a part of the Fund,  provided that such
orders and trades are  directed by the Plan and  executed in  accordance  with a
written instrument which sets forth the rules governing such orders and trades;

     (i) to make,  execute,  acknowledge  and deliver any and all  documents  of
transfer and conveyance and any and all other  instruments that may be necessary
or appropriate to carry out the powers herein granted;

     (j) to employ  suitable  agents,  depositories  and  counsel,  domestic  or
foreign,  to delegate to them powers vested in the Trustee  hereunder  which the
Trustee  deems  necessary  to  carry  out  their  duties,  and to  charge  their
reasonable expenses and compensation against the Fund;

     (k) to compromise, compound and settle any claim, debt or obligation due to
or from it, as Trustee hereunder,  and to reduce the rate of interest on, extend
or otherwise  modify,  or to  foreclose  upon,  default or otherwise  enforce or
abandon, any such obligation;

     (l) as directed  pursuant to section 3 to make any distribution or transfer
of Fund assets in cash or in kind;

     (m) to invest and reinvest the assets of the Fund in common with the assets
of qualified  employee  benefit plans of the Company or its affiliates  held, in
trust, as separate trusts by the Trustee, provided,  however, that the Trustee's
records shall at all times show the equitable  share of the Fund in such Company
common fund;

                                        4
<PAGE>
     (n) to acquire and hold assets that are not  publicly  traded on a national
exchange or  over-the-counter  with  sufficient  volume to permit  valuation  by
reference  to  commonly  published  sources  provided  the  Company  obtains and
transmits to the Trustee an  independent  appraisal  of the assets,  in form and
substance  acceptable to the Trustee in its sole  discretion,  from a nationally
recognized firm experienced in providing such appraisal report,  and such report
is  periodically  updated in a timely fashion to permit the Trustee to carry out
its valuation and accounting responsibilities hereunder;

     (o) to invest and reinvest the assets of the Fund in common with the assets
of qualified  employee  benefits plans of the Company or its affiliates held, in
trust, as separate trusts by the Trustee, provided,  however, that the Trustee's
records shall at all times show the equitable  share of the Fund in such Company
common Fund.

     Any  Contract  held by the  Trustee  pursuant to  subparagraph  (g) of this
section 7 may provide for the  allocation  of amounts  received by the insurance
company thereunder solely to said insurance  company's general account or solely
to one or more of its separate accounts  (including separate accounts maintained
for the collective investment of assets of qualified retirement plans) or to the
insurance  company's general account and one or more of such separate  accounts,
provided that if any Contract shall provide for the allocation of amounts to one
or more of such separate accounts, the Company may appoint the insurance company
an investment  manager to the extent that amounts held by the insurance  company
under the  Contract  shall be deemed Plan  assets  under ERISA and the rules and
regulations  thereunder.  The insurance company, under any Contract,  shall have
exclusive  responsibility  for the investment and management of any amounts held
under such  Contract  subject to the right of the Company to specify how amounts
under the Contract are to be  allocated  among the accounts  provided for in the
Contract,  provided that the insurance company may be given  responsibility  for
determining  the allocation of amounts among the various such separate  accounts
provided for in the Contract. The insurance company shall have all of the powers
with the  respect to the assets of the Plan held under a Contract as the Trustee
has pursuant to  Paragraphs  (a) through (f) and (h) through (l) of this Section
with  respect  to  assets  of  the  Fund  held  hereunder.  Notwithstanding  the
foregoing, none of the assets held by an insurer under any Contract,  whether or
not they shall be deemed  assets of the Plan under  ERISA,  shall be part of the
Fund.  The Trustee  shall  exercise the powers  which it has as  contract-holder
under any Contract only when and in the manner directed by the Company.

     SECTION 8. LOANS. If the plan permits loans to the plan  participants,  the
Trustee delegates to its affiliate,  Prudential Investments Retirement Services,
responsibility  for holding  and  safeguarding  the  documents  evidencing  such
participant  loans.  The Trustee will deem any direction to disburse Fund assets
for a participant loan as a direction to transfer an equivalent amount of assets
to a  suspense  account  maintained  by its  affiliate,  Prudential  Investments
Retirement Services, for disbursement as a loan thereunder.

     SECTION 9.  DISBURSEMENTS.  Pursuant to  directions  from the Company,  the
Trustee will keep a portion of the Fund in cash or cash balances as required for
the proper administration of Plan disbursements,  which amounts may be held in a
separate suspense account  maintained by its affiliate,  Prudential  Investments
Retirement  Services.  The expense of operating  and  maintaining  such suspense
account will be charged against  earnings,  if any, of such suspense account but
will not  otherwise  be charged back to the Fund to the extent  expenses  exceed
earnings.  The Company and Trustee  hereby  acknowledge  that such  earnings are
never expected to exceed the expenses allocable to the suspense account.

     SECTION 10. COMPENSATION AND EXPENSES. The expenses incurred by the Trustee
in connection with the administration or investment of the Fund,  including fees
for legal services rendered to the Trustee in connection with any matter arising

                                        5
<PAGE>
out of or in connection with the performance of the Trustee's duties  hereunder,
the expense of a judicial accounting, such compensation to the Trustee as may be
agreed upon from time to time between the Trustee and an officer of the Company,
and all other  proper  charges and  disbursements  shall be paid by the Company,
unless the Company and Trustee arrange for such  compensation and expenses to be
a charge against  participants  accounts.  Anything in the preceding sentence to
the contrary  notwithstanding,  the Company shall  reimburse the Trustee for any
such expenses if, for any reason, such expenses are not paid out of the Fund.

     SECTION 11. EXPENSES OF THE PLAN. The Company may direct the Trustee to pay
out of the Fund other  proper  administrative  expenses  of the Plan,  including
auditors, actuaries, and consultants hired or retained by the Company.

     SECTION 12. TAXES.  All Taxes of any and all kinds  whatsoever  that may be
levied or assessed  under existing or future laws upon or in respect to the Fund
or the income thereof shall be paid from the Fund.

     SECTION  13.  RELIANCE ON EXPERTS.  The Trustee may consult  with  experts,
including appraisers, legal counsel and professional accountants,  selected with
due care, with respect to the meaning and  construction of this Agreement or any
provision hereof,  or concerning its powers and duties  hereunder,  and shall be
protected  for any action  taken or omitted by it in good faith  pursuant to the
opinion of any such expert.

     SECTION  14.  RECORDS.  The  Trustee,  or its agent,  shall keep  separate,
accurate  and  detailed   accounting  records  of  all  investments,   receipts,
disbursements,  distributions and other  transactions of the Fund, which records
shall be open to  inspection  and  audit at the  office  of the  Trustee  by the
Company and any other person designated by either at all reasonable times during
normal business hours.

     SECTION 15.  ANNUAL  REPORTS.  The Trustee or its agent,  shall  prepare an
annual report which shall include: a list of all investments comprising the Fund
at the end of the  accounting  period covered by the report (which shall be from
the date of the last  report  through  the end of the fiscal year of the Fund or
the date of the removal or resignation of the Trustee,  if earlier)  showing the
valuation placed on each investment by the Trustee as of the end of such period;
a summary statement of investment  changes since the last preceding report;  all
payments and  distributions  from the fund; and  appropriate  comments as to any
investment  in default  as to  principal  or  interest.  Anything  herein to the
contrary  notwithstanding,  any valuations of any interest in a Collective Trust
or in any policy or Contract  issued by  Prudential  shall be made in accordance
with the terms of and on the basis of the  latest  report of the  Trustee of the
Collective Trust or the insurance company, as the case may be.

     SECTION 16. FURNISHING ANNUAL REPORTS TO INTERESTED PERSONS.  Copies of the
annual  reports shall be sent to Company  within 90 days  following the close of
the fiscal year of the Fund.

     SECTION 17. REPORT  EXPENSES.  The compensation and expenses of accountants
and auditors,  other than auditors who are regular employees of Prudential Trust
Company or its affiliates,  shall be payable out of the Fund, in such reasonable
amounts as the Trustee, in its discretion, deems appropriate.

     SECTION 18.  ACCOUNT  STATED.  Unless the Company  files with the Trustee a
written  statement of specific  objections  to the annual  report  showing gross
negligence,  willful  misconduct or lack of good faith,  the annual report shall
become an  account  stated  within 90 days from the date of the  mailing of such
report and the Trustee shall be forever  released and discharged of and from any
and all liability  and  accountability  to any person  interested in the Fund on
account of transactions shown in such report.

     SECTION 19. JUDICIAL  ACCOUNTINGS.  In all events and at the expense of the
Fund, the Trustee shall be entitled to a judicial  settlement of its accounts by
any court of competent jurisdiction.

                                        6
<PAGE>
     SECTION 20. NECESSARY  PARTIES.  In order to save the Fund from unnecessary
expense,  the only  persons  who shall be  necessary  parties  in any  action or
proceeding  under  Section 19 or in any  action or  proceeding  to  enforce  the
Agreement shall be the Trustee and the Company.

     SECTION 21. SPECIAL  AUDITS.  Any special audits or reports  required to be
undertaken  by the  Trustee on account of the Fund,  in  addition  to the annual
report  furnished  pursuant to the foregoing  provisions  of this  Agreement and
other  reports or  statements  regularly  furnished  by the  Trustee to employee
benefit trusts administered by it, shall be charged to and paid by the Fund.

     SECTION 22. RESIGNATION AND REMOVAL OF TRUSTEE.  The Trustee may be removed
by the Company at any time upon 60 days' notice in writing to the  Trustee.  The
Trustee may resign at any time upon 60 days'  notice in writing to the  Company.
Upon the removal or  resignation  of the Trustee,  the Company  shall  appoint a
successor  trustee who shall have the same powers and duties as those  conferred
upon the Trustee  hereunder  and,  upon  acceptance of such  appointment  by the
successor trustee, the Trustee shall assign, transfer and pay over the Funds, as
then constituted, to such successor trustee. The Trustee is authorized, however,
to reserve such sum of money,  as to it may seem  advisable,  for payment of its
fees and expenses in connection with the settlement of its account or otherwise,
and any  balance of such  reserve  remaining  after the payment of such fees and
expenses  shall be paid over as  hereinabove  provided.  The Trustee may, in its
discretion,  invest and reinvest such  reserves in any  investment or investment
vehicle   (including  the  Collective  Trust)   appropriate  for  the  temporary
investment of cash reserves of trusts.  If for any reason the Company  cannot or
does not act in the event of the  resignation  or  removal of the  Trustee,  the
Trustee may apply to a court of competent  jurisdiction for the appointment of a
successor trustee or for  instructions.  Any expenses incurred by the Trustee in
connection   therewith   shall  be  paid  from  the  Fund  as  an   expense   of
administration.

     SECTION 23. EVIDENCE OF COMPANY'S  ACTIONS.  Any action or direction by the
Company  pursuant to any of the provisions of this Agreement shall be in writing
or via electronic or magnetic media  submitted to the Trustee,  or its agent; in
form  satisfactory to the Trustee or its agent.  When such actions or directions
are  issued  in a form  that  is not  customarily  used by the  Trustee  and its
affiliates,  such  actions  and  directions  shall be properly  certified  by an
officer of the Company and the Trustee shall be fully  protected and indemnified
in acting in accordance therewith.

     SECTION 24.  ADOPTION OF AGREEMENT BY  AFFILIATES.  With the consent of the
Trustee,  the  Company may adopt the Trust as a trust under any other plan which
it  maintains  for  the  benefit  of  its  employees,  or the  employees  of any
subsidiary or affiliated  corporation,  provided such plan is a "qualified plan"
within the meaning of Section 401 of the Code. The Company is solely responsible
for ensuring the qualified  status of the Plan and any such additional plans and
that the tax-exempt  status of the Fund is not thereby  adversely  affected.  In
addition, any such subsidiary or affiliated corporation, with the consent of the
Company and the Trustee,  may adopt the Trust as a trust under a qualified  plan
maintained by it by  delivering to the Trustee a certified  copy of a resolution
of its Board of Directors to the effect that such corporation agrees to be bound
by all the  terms  and  conditions  of this  Agreement,  as  then in  effect  or
thereafter amended,  and constitutes the Company as its agent to exercise on its
behalf all of the powers and  authorities  conferred  on the Company  under this
Agreement,  including, but not limited to, the power to terminate and amend this
Agreement  as  hereinafter  provided.  The  Company  is solely  responsible  for
supervising  the process by which such affiliated  employer  participates in the
Plan for ensuring the qualified status of the Plan and the tax-exempt  status of
the Fund is not  thereby  adversely  affected.  Nothing  in this  Section  24 is
intended  to cause a merger of the assets or  liabilities  of any plans.  In the
event  that  this  Trust is  adopted  as a  funding  medium  by any  other  plan
maintained by the Company or a subsidiary or affiliated corporation, the Company
shall  maintain,  or provide  the  Trustee  with all  information  necessary  to
maintain,  separate  equitable shares evidencing the  proportionate  interest of
each separate plan in the Fund.

                                        7
<PAGE>
     SECTION 25. WITHDRAWAL OF AFFILIATES OR PLANS. Any corporation  (other than
the Company)  shall cease to be a party to this  Agreement by  delivering to the
Trustee a certified  copy of a resolution of its Board of Directors  terminating
its participation  hereunder.  In such event, or in the event of the termination
or  disqualification  of a  participating  plan  (including the Plan), or in the
event of any  transaction  (such as a merger,  sale,  transfer  of assets or the
like)  affecting  any  employees  covered  by any  participating  plan which has
adopted  the  Trust,  the  Trustee  shall  segregate  that  portion  of the Fund
certified  by the actuary  designated  by the Company as equal to the  equitable
shares of the Fund attributable to the employees affected by such termination or
other transaction.  Until directed  otherwise by the Company,  the Trustee shall
continue to hold any portion of the Fund so segregated,  IN TRUST, as a separate
trust in  accordance  with the  provisions  of the  Agreement,  except  that the
corporation  (or its successors or assigns) whose employees are affected by such
termination or transaction  shall be deemed to be the "Company" for all purposes
of this Agreement.

     SECTION  26.  AMENDMENT  OR  TERMINATION  OF  AGREEMENT.   Subject  to  the
provisions  of Section 2, the Company  reserves the right,  at any time and from
time to time,  to  terminate  or amend,  in whole or in part,  any or all of the
provisions  of this  Agreement  by notice in writing  delivered  to the Trustee;
provided,  however,  that no such amendment which affects the rights,  duties or
responsibilities  of the Trustee shall become effective without its consent.  In
the event of the  termination  of the Plan or of the Trust,  the  Trustee  shall
continue to administer the Fund as herein provided until all of the purposes for
which it has been  established  have been  accomplished  or  dispose of the Fund
after  the  payment  or  other  provision  for  all  expenses  incurred  in  the
administration and termination of the Trust (including any compensation to which
the Trustee  may be  entitled),  in  accordance  with the  written  order of the
Company or any successor thereto.  Until the final distribution of the Fund, the
Trustee and the Company, or any successors  thereto,  shall continue to have and
exercise all of the powers and discretion conferred upon them by this Agreement.

     SECTION 27. APPLICABLE LAW. To the extent that the State law shall not have
been  preempted  by the  provisions  of ERISA,  or any other  laws of the United
States  heretofore or hereafter  enacted,  this Agreement shall be administered,
construed  and  enforced   according  to  the  laws  of  the   Commonwealth   of
Pennsylvania.

     SECTION 28.  PROVISION OF PLAN  DOCUMENTS.  The Company  shall  provide the
Trustee or its agent with copies of all  documents  then  constituting  any plan
utilizing the Trust as a funding  medium,  and the latest  determination  letter
issued by the Internal Revenue Service that such plan is a qualified plan within
the meaning of the Section 401 of the Internal Revenue Code of 1986. The Trustee
shall be entitled to rely upon the Company's  attention to this  obligation  and
shall be under no duty to inquire  of the  Company  as to the  existence  of any
documents not provided by the Company hereunder.

     SECTION 29. INDEMNIFICATION.  In consideration of the Trustee's agreeing to
enter into this Agreement, the Company hereby agrees to hold harmless Prudential
Trust  Company,  individually  and as  Trustee  under  said  Agreement,  and its
directors,  officers,  and  employees,  from and against all amounts,  including
without  limitation  taxes,   expenses  (including   reasonable  counsel  fees),
liabilities,  claims, damages,  actions, suits or other charges,  incurred by or
assessed against  Prudential Trust Company,  individually or as Trustee,  or its
directors,  officers,  or  employees,  (i) as a direct  or  indirect  result  of
anything  done in good faith,  or alleged to have been done,  by or on behalf of
Prudential Trust Company in reliance upon the directions of the Company,  or any
Investment  Manager  appointed  by the  Company,  or  any  person  or  committee
authorized  to act on behalf of the Company,  or anything  omitted to be done in
good faith, or alleged to have been omitted,  in the absence of such directions,
(ii) as a direct or indirect  result of the failure of the Company or any person
or   committee   to   adequately,   carefully  or   diligently   discharge   its
responsibilities  under the Plan,  this Agreement,  or applicable  Department of
Labor or Treasury  regulations or rulings, or (iii) if the Trustee is named as a
defendant in any lawsuit or other proceeding  involving the Plan or the Fund for
any reason including,  without  limitation,  an alleged breach by the Trustee of
its responsibilities  under the Agreement,  unless the final judgment entered in

                                        8
<PAGE>
the lawsuit or proceeding holds the Trustee guilty of gross negligence,  willful
misconduct, or an intentional breach of fiduciary responsibility under ERISA. If
the  final  judgment  holds the  trustee  guilty  of gross  negligence,  willful
misconduct,  or an intentional breach of fiduciary  responsibility  under ERISA,
the Company  hereby  agrees to indemnify  the Trustee only against  liability in
excess of the Trustee's  allocable share of such liability.  The Company further
agrees that the  undertakings  made by it in this Agreement  shall be binding on
its  successors  or  assigns  and  shall  survive   termination,   amendment  or
restatement of this Agreement, or the resignation or removal of the Trustee.

     SECTION 30. INVALID PROVISIONS. If any paragraph, section, sentence, clause
or phrase  contained in this Agreement shall become  illegal,  null, or void, or
against  public  policy,  for any  reason,  or  shall  be held by any  court  of
competent jurisdiction to be incapable of being construed or limited in a manner
to make it enforceable,  or is otherwise held by such court to be illegal, null,
or void, or against  public policy,  the remaining  provisions of this Agreement
shall not be affected thereby.

     IN WITNESS  WHEREOF,  the parties  hereto have caused this  Agreement to be
executed by their  respective  officers  thereunto duly authorized as of the day
and year first above written.


                                        MICROAGE, INC.


                                        By:
                                            --------------------------------
                                            Title:

                                        Date:

Attest:


Title:


                                        PRUDENTIAL TRUST COMPANY


                                        By:
                                            --------------------------------
                                            Title:

Attest:

Title:

- --------------------------------

                                        9

EXHIBIT 11 - CALCULATION OF NET INCOME (LOSS) PER COMMON SHARE


                                 MICROAGE, INC.
                 NET INCOME (LOSS) PER COMMON SHARE CALCULATION
                                 (in thousands)

<TABLE>
<CAPTION>
                                                      Quarter Ended            39 weeks ended
                                                  ----------------------   ----------------------
                                                   August 1,   August 2,   August 1,    August 2,
                                                    1999         1998        1999         1998
                                                  ---------    ---------   ---------    ---------
<S>                                               <C>          <C>         <C>          <C>
BASIC
  Weighted average common shares                     20,600       19,859      20,475       19,633
                                                  ---------    ---------   ---------    ---------
DILUTED
  Weighted average shares from basic
    calculation                                      20,600       19,859      20,475       19,633

  Dilutive effect of stock options and warrants          --          446          --           --

                                                  ---------    ---------   ---------    ---------
    Weighted average common and common
      equivalent shares outstanding - diluted        20,600       20,305      20,475       19,633
                                                  ---------    ---------   ---------    ---------

NET INCOME  (LOSS)                                $  (3,170)   $      26   $(148,445)   $ (12,047)

Net income (loss) per common and
  common equivalent share:
    Basic                                         $   (0.15)   $    0.00   $   (7.25)   $   (0.61)
                                                  =========    =========   =========    =========
    Diluted                                       $   (0.15)   $    0.00   $   (7.25)   $   (0.61)
                                                  =========    =========   =========    =========
</TABLE>

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONSOLIDATED BALANCE SHEETS (UNAUDITED) AS OF AUGUST 1, 1999 AND NOVEMBER 1,
1998 AND THE CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) FOR THE QUARTERS
ENDED AUGUST 1, 1999 AND AUGUST 1, 1998.
</LEGEND>
<MULTIPLIER> 1,000
<CURRENCY> U.S. DOLLARS

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          OCT-31-1999
<PERIOD-START>                             NOV-02-1998
<PERIOD-END>                               AUG-01-1999
<EXCHANGE-RATE>                                      1
<CASH>                                          62,042
<SECURITIES>                                         0
<RECEIVABLES>                                  239,082
<ALLOWANCES>                                    30,952
<INVENTORY>                                    461,817
<CURRENT-ASSETS>                               757,431
<PP&E>                                         213,423
<DEPRECIATION>                                 114,039
<TOTAL-ASSETS>                                 884,148
<CURRENT-LIABILITIES>                          718,890
<BONDS>                                              0
                                0
                                          0
<COMMON>                                           208
<OTHER-SE>                                     146,095
<TOTAL-LIABILITY-AND-EQUITY>                   884,148
<SALES>                                      1,514,480
<TOTAL-REVENUES>                             1,514,480
<CGS>                                        1,415,297
<TOTAL-COSTS>                                1,415,297
<OTHER-EXPENSES>                                 8,918
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               1,394
<INCOME-PRETAX>                                (4,641)
<INCOME-TAX>                                   (1,471)
<INCOME-CONTINUING>                            (3,170)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   (3,170)
<EPS-BASIC>                                     (0.15)
<EPS-DILUTED>                                   (0.15)


</TABLE>


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