MICROAGE INC /DE/
10-K405, 2000-02-18
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-K

(Mark One)
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

    For the fiscal year ended October 31, 1999 or

    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

    For the transition period from ___________ to ___________


                         Commission File Number 0-15995

                                 MICROAGE, INC.
             ------------------------------------------------------
             (Exact name of registrant as specified in its charter)


          Delaware                                       86-0321346
- -------------------------------             ------------------------------------
(State or Other Jurisdiction of             (I.R.S. Employer Identification No.)
Incorporation or Organization)


                  2400 South MicroAge Way, Tempe, AZ 85282-1896
               ---------------------------------------------------
               (Address of Principal Executive Offices) (Zip Code)


                                 (480) 804-2000
              ----------------------------------------------------
              (Registrant's Telephone Number, Including Area Code)


        Securities registered pursuant to Section 12(b) of the Act: None
          Securities registered pursuant to Section 12(g) of the Act:
                     Common Stock, $.01 Par Value Per Share
        ----------------------------------------------------------------
                                (Title of Class)

Indicate  by check  mark  whether  the  registrant:  (1) has filed  all  reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days. Yes [X]  No [ ]

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [X]

The  aggregate  market value of the voting stock held by  non-affiliates  of the
registrant  was $84.6 million at February 14, 2000,  based on the closing market
price of the Common Stock on such date, as reported by the Nasdaq Stock Market.

The number of shares of the  registrant's  Common Stock  outstanding at February
14, 2000 was 21,728,086.

                       DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Proxy  Statement for the 2000 Annual Meeting of  Stockholders to
be held on March 28, 2000 are incorporated by reference into Part III hereof.
<PAGE>
                                     PART I

ITEM 1. BUSINESS

BUSINESS OVERVIEW

     MicroAge, Inc. ("MicroAge" or the "Company"), was incorporated in the State
of Arizona in 1976 and  reincorporated  in the State of  Delaware  in 1987.  The
Company  provides  information  technology  services,  solutions  and  products,
including  products and services that support  e-Business via the Internet.  The
Company maintains a portfolio of information  technology  companies that deliver
technology  solutions  through ISO  9001-certified,  multi-supplier  integration
services and distributed computing solutions to large organizations and computer
resellers  worldwide.  The Company does  business in more than 40 countries  and
offers more than 50,000 products from more than 500 suppliers, backed by a suite
of technical, financial, logistics, and account management services.

     The Company  conducts its  business  through  four  wholly-owned  entities:
MicroAge Technology Services, L.L.C. ("MicroAge Technology Services"),  Pinacor,
Inc. ("Pinacor"), MicroAge Teleservices,  L.L.C. ("MicroAge Teleservices"),  and
Quality Integration Services, L.L.C. ("Quality Integration Services").  MicroAge
Technology Services,  Pinacor,  MicroAge  Teleservices,  and Quality Integration
Services each have separate  management  teams,  operate  autonomously  in their
respective  marketplaces,  and contract with MicroAge Headquarters for a limited
number of services, such as payroll processing and employee benefits.

     Unless  the  context  otherwise  requires,  as used  herein,  the  term the
"Company"  refers  to  MicroAge,  Inc.,  its  predecessors,   subsidiaries,  and
wholly-owned limited liability companies. The Company's headquarters are located
at 2400 South MicroAge Way,  Tempe, AZ 85282-1896,  and its telephone  number is
(480) 804-2000.  The Company maintains the following web pages on the world wide
web:

     *  MicroAge/MicroAge Technology Services: www.microage.com
     *  Pinacor: www.pinacor.com
     *  MicroAge Teleservices: www.microageteleservices.com
     *  Quality Integration Services: www.qis-us.com

     Certain statements in this Item may be "forward-looking  statements" within
the meaning of The Private Securities  Litigation Reform Act of 1995. Words such
as "estimates,"  "expects,"  "anticipates," "plans," "believes," "projects," and
similar expressions identify forward-looking  statements.  These forward-looking
statements may include projections of revenue and net income and issues that may
affect  revenue or net income;  projections of capital  expenditures;  plans for
future  operations;  financing  needs or plans;  plans relating to the Company's
products   and   services;   and   assumptions   relating   to  the   foregoing.
Forward-looking  statements are inherently  subject to risks and  uncertainties,
some of which  cannot be  predicted  or  quantified.  Future  events  and actual
results could differ  materially  from those set forth in,  contemplated  by, or
underlying the forward-looking  information.  Some of the important factors that
could  cause the  Company's  actual  results  to differ  materially  from  those
projected in forward-looking statements made by the Company include, but are not
limited to, the following:  intense competition;  narrow margins;  dependence on
supplier  incentive  funds;  product  supply  and  dependence  on  key  vendors;
potential  fluctuations  in  quarterly  results;  risks of declines in inventory
values;  capital  intensive  nature of the  Company's  business;  dependence  on
information  systems;   dependence  on  independent  shipping  companies;  rapid
technological  change; and possible  volatility of stock price.  Exhibit 99.1 to
this Annual Report on Form 10-K,  which is attached  hereto and  incorporated by
reference  herein,  discusses  these important  factors in greater  detail.  The
Company   undertakes   no   obligation   to   publicly   update  or  revise  any
forward-looking  statements,  whether  as a result  of new  information,  future
events, or otherwise.

MICROAGE TECHNOLOGY SERVICES

GENERAL

     MicroAge Technology Services provides  technology  infrastructure  services
designed to support clients' e-Business and on-going operational needs. MicroAge
Technology  Services offers  professional  services,  selective  outsourcing and

                                       2
<PAGE>
technology  deployment  to help  clients  use  technology  effectively  in their
environments,  including  Internet-related  technology  and  networks.  MicroAge
Technology Services serves corporations,  institutions,  and government agencies
through its network of  company-owned  locations,  in addition to  owner-managed
branches and alliance partners spanning more than 40 countries.

BUSINESS STRATEGY

     MicroAge  Technology  Services'  strategic  vision  is  to be  the  premier
provider of e-Business  infrastructure services and technology.  To help clients
profit from technology in the Internet economy,  the company delivers  solutions
which ensure network reliability,  availability, and scalability for e-Business.
MicroAge  Technology  Services' strategic focus is to pursue profit expansion as
an aggregator of e-Business services and products. MicroAge Technology Services'
profit expansion  strategy is developed  around three elements:  (1) emphasizing
Client  Focus;  (2)  deploying  e-Business   Infrastructure  Services;  and  (3)
utilizing Digital Business Design to reduce costs and increase profitability.

     CLIENT FOCUS

     Client Focus has two components:  stronger  relationships with targeted key
accounts for enhanced account penetration, and identification and development of
prospects  consistent with the target profile of high-margin  opportunities.  In
addition,  MicroAge  Technology Services uses Digital Business Design to develop
and deploy  alternative,  cost-effective  technology  delivery  channels for its
broader client base and prospects.

     E-BUSINESS INFRASTRUCTURE SERVICES

     MicroAge  Technology  Services is focused on the addition and  expansion of
higher-margin  e-Business  Infrastructure  Services  to deliver  the  technology
infrastructure  required for clients' e-Business and on-going operational needs.
Services  fall  into  three   categories:   Professional   Services,   Selective
Outsourcing, and Technology Deployment.

     DIGITAL BUSINESS DESIGN

     Digital  Business  Design uses automated  systems to match  available staff
resources to MicroAge  Technology  Services'  customer  needs.  Through  Digital
Business  Design,  MicroAge  Technology  Services is better able to  effectively
manage its assets,  improve its internal  processes  and  procedures to increase
profitability, streamline operations, and to control expenses.

CORE SERVICE OFFERINGS

     MicroAge  Technology  Services meets a wide spectrum of client needs,  from
event or project-based solutions to comprehensive integrated desktop outsourcing
solutions.  The unit  provides  program and project  management  services and is
dedicated to building long-term client  relationships by delivering a consistent
level of quality  information  technology  services,  within the following  core
service offerings:

     PROFESSIONAL SERVICES

     MicroAge  Technology  Services  provides  Professional  Services  which are
designed to support clients' use of technology for mission-critical  operations,
including web-based  e-Business.  The Professional  Services line of business is
comprised of the  following key areas:  Network  Management,  including  design,
monitoring  and  hosting  services;  Systems  Management;   Migration  Services;
Convergence Services;  e-Business Services; and Microsoft Technologies Services.
In  addition,   within  Professional  Services,  two  dedicated  practices,  the
Microsoft  Business Practice and the e-Business  Services  Practice,  operate to
deliver specialized technical expertise. MicroAge Technology Services also works
with selected  companies such as Qwest  Communications,  Fastlane  Technologies,
Tivoli Systems and others in order to deliver these services.

                                       3
<PAGE>
     SELECTIVE OUTSOURCING

     Selective  Outsourcing  includes Deskside Services,  Asset Management,  and
Help Desk.  Deskside  Services include software support;  installations,  moves,
adds, and changes;  and problem  resolution for total deskside  systems support.
Asset  Management  includes  technology  life cycle  processes  such as end-user
requisition, procurement, maintenance, asset tracking, asset inventory, contract
management,  and strategic planning.  Help Desk supports client technology users
with direct phone support for proprietary and shrink-wrapped software, hardware,
or network issues.

     TECHNOLOGY DEPLOYMENT

     Technology  Deployment  assists  clients in every phase of the  information
technology  procurement process.  Drawing on e-Business solutions for technology
acquisition and deployment,  MicroAge  Technology Services works with clients to
help  them  identify  their  system  needs,   streamline  internal   procurement
processes, and design, implement, and integrate systems to meet their particular
needs.  Technology  Deployment  allows  clients  to achieve  strategic  goals by
reducing  procurement  costs and  order  cycle  time,  and  increasing  internal
customer satisfaction.

PRODUCTS AND SUPPLIERS

     During the fiscal year ended October 31, 1999, MicroAge Technology Services
purchased  approximately  50% of its  computer  product  needs,  including  both
hardware  and  software,  from  Pinacor.  MicroAge  and Pinacor are parties to a
supply  agreement  pursuant  to which  Pinacor  supplies  products  to  MicroAge
Technology  Services.  The  agreement  may be terminated by either party upon 90
days' notice.  While MicroAge  Technology  Services has a choice of distributors
from which it can purchase products,  given its strong relationship with Pinacor
and the stability of product  supply,  MicroAge  Technology  Services  currently
chooses to purchase a considerable amount of its product needs from Pinacor.

COMPETITION

     The  markets  in  which   MicroAge   Technology   Services   operates   are
characterized  by intense  competition  from other systems  integrators  such as
Inacom Corp.;  Entex Information  Services,  Inc.;  CompuCom Systems,  Inc.; and
regional/local  value-added  resellers.  MicroAge Technology Services expects to
face further competition from new market entrants and possible alliances between
competitors in the future.  Certain of MicroAge Technology Services' current and
potential competitors have greater financial,  technical,  marketing,  and other
resources than MicroAge  Technology  Services.  As a result, they may be able to
respond  more  quickly to new or emerging  technologies  and changes in customer
requirements,  to devote greater  resources to the development,  promotion,  and
sales of their  products and services,  or to be more effective in responding to
competitive bidding situations than MicroAge Technology Services.  The principal
competitive factors in the systems integration  industry include the breadth and
quality of product and service offerings,  product  availability,  pricing,  and
expertise  and size of  workforce.  MicroAge  Technology  Services  believes  it
competes favorably with respect to each of these factors.

TRADEMARKS AND SERVICE MARKS

     The Company holds various  trademarks and service marks,  including,  among
others,   MicroAge(R),   The  Solution   Store(R),   The   Solution   Center(R),
Solutions(R),  MicroSource(R),  and MicroAge 2000(R). All trademarks and service
marks are registered, or pending registration, in the United States, and certain
trademarks and service marks are registered in various  foreign  countries.  The
marks are not otherwise  registered with any states;  however,  the Company also
claims  common law rights to the marks  based on  adoption  and use.  Management
believes  that  the  value  of  the  Company's  marks  is  increasing  with  the
development of its business,  but that the business of the Company as a whole is
not materially dependent on such marks.

                                       4
<PAGE>
PINACOR

GENERAL

     Pinacor is a wholesale  distributor of information  technology products and
services with locations in North and South America.  Pinacor  markets  hardware,
networking  equipment,  software  products,  and  related  services to more than
25,000 reseller customers in multiple countries. Pinacor targets three principal
market  sectors:  Solutions  Integrators,  consisting of value-added  resellers,
systems integrators, network integrators, and application value-added resellers;
Vertical Markets,  consisting of Apple users,  small and medium-sized  business,
and  government  resellers;   and  Strategic  Accounts,   consisting  of  direct
marketers,  independent  dealers,  owner-operated  chains,  consumer electronics
stores, computer superstores,  catalog resellers, Web retailers, mass merchants,
office product  superstores,  software-only  stores,  and warehouse  clubs. As a
wholesale  distributor,  Pinacor  markets its products to each of these types of
resellers as opposed to marketing directly to end-user customers.

     Pinacor  offers  one-stop  shopping to its reseller  customers by providing
access to more than 15,000 products from approximately 150 suppliers,  including
most of the technology  industry's  leading hardware  manufacturers,  networking
equipment  suppliers,  computer telephony  suppliers,  and software  publishers.
Pinacor's  broad  product  offerings  include:  desktop  and  notebook  personal
computers,  servers,  and  workstations;   enterprise  solutions;  mass  storage
devices; CD-ROM and DVD drives; monitors;  printers;  scanners; digital cameras;
modems;  networking hubs,  routers,  and telephone  switches;  network interface
cards; business application software;  operating system software;  entertainment
software; and computer supplies. Pinacor's suppliers include IBM, Apple, Compaq,
Hewlett-Packard,  Microsoft, Novell, Toshiba, HitachiNSA,  Canon, Lexmark, Sony,
NEC, Panasonic, and Lucent.

     Pinacor is focused on  providing a broad range of  products  and  services,
quick and  efficient  order  fulfillment,  and  consistent  on-time and accurate
delivery  to its  reseller  customers.  Pinacor  believes  that its  information
systems provide a competitive advantage through real-time information access and
processing   capabilities.   These  Web-based  electronic  business  information
systems,  coupled with its leading  operations  in telesales,  credit,  customer
service,  purchasing,  technical  support,  and integrated  logistics  services,
enable Pinacor to provide its reseller  customers with superior  service and low
cost leadership.  In addition, to enhance sales and to support its suppliers and
reseller customers,  Pinacor provides a wide range of value-added services, such
as custom order fulfillment, tailored financing programs, systems configuration,
marketing  programs,  and electronic  commerce  tools for real-time  business to
business connectivity.

BUSINESS STRATEGY

     Pinacor believes that it has the customer and supplier  relationships,  the
capabilities,  and the systems critical for long-term success in the information
technology  distribution  industry.  Pinacor's  product  purchasing  volume  and
customer-focused  sales strategy enables it to cost effectively  expand its core
distribution  business  by  seeking  new  sales  opportunities  for  information
technology  products.  Pinacor has defined  areas of  profitable  growth  within
developing  product  markets,  and has developed  supporting  infrastructure  to
position  Pinacor as a leader in those  markets.  Pinacor's  relationships  with
large  information  technology  service  providers  such as MicroAge  Technology
Services  give it the lead in providing  procurement  services to both large and
small  integrators.  Pinacor is leveraging  its  logistics and product  assembly
expertise  by  offering  third-party  logistics  and  assembly  services  to its
suppliers.  Pinacor has also  expanded  its  Web-based  electronic  ordering and
procurement  systems to create a virtual inventory system for its customers that
expands the  quantity  and variety of products  that Pinacor can deliver for its
customers.  This virtual  inventory  system,  combined with  Pinacor's  physical
distribution  capabilities,  is the cornerstone for Pinacor's  e-business growth
and development.

DISTRIBUTION SERVICES

     Pinacor's  product  orders  are  fulfilled  through   distribution  centers
strategically  located throughout the United States and Latin America.  Products
are  delivered in one to three  business  days to  resellers  or their  end-user
customers  anywhere  in  the  continental  United  States.  Combined,  Pinacor's

                                       5
<PAGE>
distribution  facilities can distribute  products  anywhere in the Americas.  In
conjunction with product ordering and shipment,  Pinacor offers various services
to end-user customers and resellers, including expedited delivery, vendor direct
shipment,   custom-labeled   shipment,   and  deferred  shipment.   Pinacor  has
relationships with more than 750 on-demand suppliers to quickly procure products
outside of its major  manufacturing  alliances.  Pinacor  also offers  consigned
storage and redistribution of customer-owned proprietary products.

RESELLERS

     Resellers operate independently. Pinacor generally does not require minimum
purchase  levels from its reseller  customers.  The loss of any single  reseller
would not have a material adverse impact on the Company.

COMPETITION

     Pinacor operates in a highly competitive environment with other information
technology  distributors  such as  Ingram  Micro,  Inc.,  Tech Data  Corp.,  and
Merisel,  Inc.,  both in the United States and Latin  America.  The  information
technology   products   distribution   industry  is   characterized  by  intense
competition based primarily on price, product  availability,  speed and accuracy
of delivery, effectiveness of sales and marketing programs, credit availability,
electronic  supply chain linkages to resellers and suppliers,  ability to tailor
specific solutions to customers needs,  quality and breadth of product lines and
services, availability of technical and product information, and recruitment and
retention of resellers. Pinacor believes that it competes favorably with respect
to each of these factors.  As price points have declined,  Pinacor believes that
value-added service capabilities (such as integrated logistics services, product
configuration,  electronic commerce tools,  innovative  financing programs,  and
contract  warehousing) will become more important  competitive factors.  Some of
Pinacor's current and potential  competitors have greater financial,  technical,
marketing,  and other  resources  than Pinacor.  As a result,  they may have the
potential to respond more quickly to new or emerging technologies and changes in
customer  requirements,  to devote greater resources to development,  promotion,
and sales of their products and services,  or to be more effective in responding
to competitive bidding situations than Pinacor.

TRADEMARKS AND SERVICE MARKS

     Pinacor  holds  various  trademarks  and service  marks,  including,  among
others,    Pinacor(TM),    Ecadvantage(TM)    EC    Media(TM),    Ecworksite(TM)
Netgenuity(TM),   EC  Configuration(TM),   Infotour(TM),   20/20  Group(TM),  EC
Document(TM),  Powerdisc(TM), and ZData(R). All trademarks and service marks are
registered,  or  pending  registration,   in  the  United  States,  and  certain
trademarks and service marks are registered in various  foreign  countries.  The
marks are not otherwise registered with any states; however, Pinacor also claims
common law rights to the marks based on adoption  and use.  Management  believes
that the value of Pinacor's  marks is  increasing  with the  development  of its
business,  but  that  the  business  of  Pinacor  as a whole  is not  materially
dependent on such marks.

PRODUCT STRATEGY

     Pinacor sells a broad selection of products with a predominant focus on the
products of major  systems and  peripheral  manufacturers.  Three  suppliers  of
Pinacor each represented more than 10% of total product sales for the year ended
October 31, 1999:  Compaq,  Hewlett-Packard,  and IBM. The following  table sets
forth the  percentage of sales of these  suppliers'  products for the last three
fiscal years:

                                   1999             1998              1997
                                   ----             ----              ----
         COMPAQ                     22%              26%               23%
         Hewlett-Packard            20%              19%               20%
         IBM                        15%              13%               14%

     Sales of these three manufacturers' products represented approximately 57%,
58%, and 57% of Pinacor's  revenue from product sales during fiscal 1999, fiscal
1998, and fiscal 1997,  respectively.  Pinacor's agreements with these suppliers

                                       6
<PAGE>
generally are renewed  periodically and permit termination by the vendor without
cause,  generally upon 30 to 90 days' notice,  depending on the vendor.  Pinacor
believes that these provisions are standard in the computer  reseller  industry.
In addition,  Pinacor's  business is dependent  upon price and related terms and
product  availability  provided by its key  suppliers.  During the quarter ended
August 1, 1999, the Company  announced a change in the Pinacor product  sourcing
relationship  with Compaq Computer  Corporation  ("Compaq").  The effect of this
change is that Pinacor no longer sources certain Compaq  products  directly from
Compaq. See "Product Supply" for a further discussion of Pinacor's  relationship
with Compaq.

     Although Pinacor considers its relationships with  Hewlett-Packard  and IBM
to be good, there can be no assurance that these  relationships will continue as
presently  in effect or that  changes by one or more of these key  suppliers  in
their  terms and  conditions,  volume  discount  schedules,  or other  marketing
programs  would not  adversely  affect  Pinacor.  Termination  or  nonrenewal of
Pinacor's  agreements with  Hewlett-Packard or IBM would have a material adverse
effect on Pinacor's business.

     Pinacor continually evaluates its product assortment based on technological
advances,  the  market  for  information  technology  products,  and  resellers'
requirements  related to technological  capability,  product  availability,  and
marketability.  Over the last  several  years,  Pinacor has expanded its product
offerings in response to market  conditions  and has  established  relationships
with  new  suppliers  to  distribute,   service,   and  support  both  high-end,
higher-priced   enterprise   and   computer   telephony   products  as  well  as
complementary   computer  peripheral  products  and  software.   These  products
generally  carry higher profit  margins than  Pinacor's  traditional  brand name
products  and  have  historically   been  distributed   primarily  by  wholesale
distributors  or sold  directly to  end-users by  manufacturers.  Sales of these
products  generally  require the  extension  of credit by Pinacor,  resulting in
increased working capital requirements.

PRODUCT SUPPLY

     The computer  reseller  industry  continues to  experience  product  supply
shortages  and  customer   order  backlogs  due  to  the  inability  of  certain
manufacturers to supply certain  products.  In addition,  certain suppliers have
initiated  new  channels  of  distribution  that  increase  competition  for the
available  product  supply.  The backlog of orders for products  distributed  by
Pinacor  was  approximately  $173.6  million on October  31,  1999,  compared to
approximately   $121.8  million  on  November  1,  1998.  Such  orders  are  not
necessarily  firm  because  customers  may place  orders with  several  computer
resellers and will accept  products from the first computer  reseller to provide
delivery.  There can be no assurance  that suppliers will be able to maintain an
adequate  supply of products  to fulfill all of Pinacor 's customer  orders on a
timely basis. Although Pinacor has not historically encountered such conditions,
the failure to obtain adequate  product  supplies,  if competitors  were able to
obtain  them,  could  have a material  adverse  effect on  Pinacor's  results of
operations.

     During the quarter ended August 1, 1999, the Company  announced a change in
the Pinacor product sourcing  relationship  with Compaq.  In October,  1999, the
Company began sourcing  certain Compaq  products from other Compaq  distributors
instead of sourcing  directly  from Compaq.  Compaq has  indicated  that Pinacor
remains an  authorized  distributor  and reseller and will be able to distribute
the full range of Compaq products.  In addition,  Pinacor will continue to order
some  products  directly  from Compaq.  During the quarter ended August 1, 1999,
Compaq sales decreased  approximately $75 million,  or 20%, when compared to the
quarter ended May 2, 1999,  and for the quarter  ended October 31, 1999,  Compaq
sales  decreased an additional $97 million  compared to the quarter ended May 2,
1999. The Company expects a further decline in Compaq revenue as the full impact
of the change in the  sourcing  relationship  is  realized.  In  addition to the
expected  declines in Compaq revenue,  the Company  believes that sales of other
suppliers' products may decrease as customers that purchase Compaq products from
other sources move  purchases of other  products to those  sources.  This change
will have a negative impact on the Company's operating results.

                                       7
<PAGE>
SUPPLIER RELATIONSHIPS

     Because of its quantity purchasing capabilities,  Pinacor generally obtains
volume  discounts from its suppliers,  enabling it to sell products to resellers
on more favorable  terms than the typical  reseller could obtain on its own from
such suppliers. Historically,  Pinacor's agreements included provisions designed
to protect  Pinacor's  inventory  risk in the event of price  reductions  by its
suppliers on eligible  products in Pinacor's  inventory and to permit the return
of  slow-moving  and  other  products  for  credit  (generally  at cost  minus a
restocking  fee).  However,  suppliers  have  taken  steps to reduce  such price
protection. Although Pinacor believes that it will be able to manage inventories
at levels that minimize the risk of non-protected price decreases,  there can be
no assurance that losses from price reductions will not be incurred. Such losses
could have a material adverse effect on Pinacor's results of operations. Subject
to product  availability,  Pinacor carries  inventory at levels that it believes
will  enable it to meet the  anticipated  needs of its  resellers  and  end-user
customers and, to a lesser extent, to take advantage of certain vendor discounts
and promotions. See "Management's Discussion and Analysis of Financial Condition
and Results of  Operations"  for  information  regarding  the impact of supplier
incentives on Pinacor's gross profit percentage.

     Several major  suppliers  sponsor payment  programs with commercial  credit
companies to facilitate  product sales to and through  resellers.  Such programs
generally  provide  resellers with payment terms averaging 30 days, with certain
suppliers  subsidizing  a portion of the terms.  Under these  programs,  Pinacor
generally receives payment for product sales within three to five business days,
thus significantly  reducing  Pinacor's working capital  requirements and credit
exposure.  Pinacor pays the commercial  credit  companies for reseller terms not
subsidized by the  suppliers.  The amount paid by Pinacor for these programs has
increased as suppliers  have reduced the amount of reseller  purchases that they
will subsidize.

MICROAGE TELESERVICES

GENERAL

     Since 1994,  MicroAge  Teleservices  has provided  call and contact  center
services  to  various  Fortune  500  companies  in  the  technology,  logistics,
communications,   healthcare,   utilities,  and  consumer  products  industries.
MicroAge  Teleservices  offers  customized  solutions  designed to meet specific
client  requirements.  With three centers in Tempe,  AZ, Las Vegas, NV and Santa
Maria, CA, MicroAge  Teleservices offers a full range of services to its clients
and their customers.

BUSINESS STRATEGY

     MicroAge Teleservices is a committed to delivering quality call and contact
center  services to each of its clients.  Through a management  team of seasoned
call and contact  management  veterans,  MicroAge  Teleservices'  experience  is
utilized  every day to ensure  that best  practices  are being  implemented  and
observed in all areas of operation.  MicroAge Teleservices' focus on quality and
process  improvement  separates it from  competitors.  Service and support teams
provide world class technical support and customer service to every client.

     The mission of MicroAge  Teleservices is to help clients acquire customers,
maintain and extend the customer  relationship,  and provide  technical  support
services,  both by  telephone  and  over  the  Internet.  MicroAge  Teleservices
accomplishes  this mission by offering  solutions that improve clients' customer
satisfaction,  competitive  position and  profitability.  MicroAge  Teleservices
employs a vertical marketing strategy, and has developed customized solutions to
penetrate key industries.

COMPETITION

     Call and contact management services are at the center of a rapidly growing
and dramatically  changing area of the Information  Technology  Services market.
Recent  growth in the  industry  is  closely  tied to a  paradigm  shift that is
affecting an increasing  number of  corporations  throughout  the world that are
investing in technology and processes to better position  themselves to maximize

                                       8
<PAGE>
customer relationships. These companies will demand services from a growing list
of providers with superior call center and customer care  capabilities  in order
to become more  customer-centric.  Moreover,  to deal with increased competitive
pressures, larger and more geographically dispersed client
bases, and more expansive technology infrastructures,  many companies are opting
to leverage outsourcing partners' capabilities, people, technology and processes
already in place.

     MicroAge  Teleservices  competitors  include APAC Customer Services,  Inc.,
Centrobe,  Convergys Corporation,  Sitel Corporation,  Sykes Enterprises,  Inc.,
TeleSpectrum  Worldwide Inc.,  TeleTech  Holdings,  Inc., and West  TeleServices
Corporation.

QUALITY INTEGRATION SERVICES

GENERAL

     Quality  Integration  Services (QIS) offers custom integration  services to
customers  from its ISO  9001-certified  facilities  located  in  Tempe,  AZ and
Cincinnati,  OH. QIS also has an IBM  co-location  facility in Raleigh,  NC. QIS
provides a wide spectrum of integration  services  including  systems  assembly,
including refurbishment, concurrent engineering; design, assembly, and prototype
testing; and vendor service upgrades. QIS has the ability for custom integration
utilizing  any  equipment  from boxes to modems to hard drives of any OEM.  Each
integrated  system  is tested  and  inspected  before  delivery  to ensure  that
manufacturer and customer  specifications are met. QIS can incorporate unique or
highly complex system testing  requirements  into the integration  process.  QIS
also direct-ships  configured systems to end-user customers,  allowing resellers
to service  these  customers  more  profitably  by  reducing  inventory  levels,
carrying costs,  and freight  expense,  and by freeing up technical  staff.  The
repair,  refurbishment,  and HotSwap programs offered allow the customer to send
in  their  computers  or  laptops  to  receive  a  working  product  with  their
specifications within 24 hours. The Company's  long-standing  relationships with
all major  technology  manufacturers  allows QIS to provide  the latest and best
technology  to clients and to provide  consistent  integration  of  multi-vendor
solutions.

BUSINESS STRATEGY

     Quality Integration  Services provides services to current customers in the
following areas: custom integration;  channel assembly;  contract manufacturing,
including full service Kiosk manufacturing;  depot services;  and network design
of computers and related products in an ISO-9001  environment.  This will result
in total customer  satisfaction and will be accomplished through the application
of best-in-class processes as follows:

     *   Technical Project Management       *   Consultation
     *   Systems Process Engineering        *   Manufacturing Technologies
     *   Management Practices               *   Associate Development
     *   Teamwork                           *   Continous Improvement

     QIS' internal  organization  is  structured  to focus on the customer.  QIS
develops  monthly  forecasts in order to manage work flow and staffing levels at
its facilities. This close communication among facilities results in better cost
containment and improved service to customers.  QIS will continue to develop new
business  opportunities by providing  project  management,  consulting,  systems
process engineering, deskside services, and systems administration.

CONTRACT MANUFACTURING

     Currently,  QIS does most of its business with MicroAge Technology Services
and Pinacor but is expanding into the Contract Manufacturing arena. QIS plans to
grow its  contract  manufacturing  business  through  the  addition  of targeted
clients. Co-location will enhance the cycle time costs in the integration supply
chain.  QIS  is  a  full-service  manufacturer  of  kiosk  system  that  can  be
manufactured for any custom needs.  This includes  complete  design,  prototype,
programming, assembly, installation and on-going support services.

     Quality Integration  Services has the ability and infrastructure to perform
contract  manufacturing  activities.  QIS  assembles  consumer,  and  industrial
electronic  products  in a  high-volume,  high-mix  environment.  In addition to
assembly  of such  products  such as circuit  boards,  QIS deals  with  personal
computers,  automotive  components,  communications and network gear and digital
set-up boxes.  QIS is a full-service manufacturer of kiosk systems that can be

                                       9
<PAGE>
manufactured for any custom needs.  This includes  complete  design,  prototype,
programming, assembly, installation and on-going support services.

EMPLOYEES

GENERAL

     None of the  Company's  employees  are  represented  by labor  unions.  The
Company considers its employee relations to be good.

     MICROAGE TECHNOLOGY SERVICES

     As of October 31, 1999, MicroAge Technology Services employed approximately
2,300  persons,  approximately  2,000  of  whom  were  employed  at  its  branch
locations.

     PINACOR

     As of October 31, 1999, Pinacor employed approximately 1,400 persons.

     MICROAGE TELESERVICES

     As of October 31, 1999, MicroAge Teleservices employed  approximately 1,000
persons.

     QUALITY INTEGRATION SERVICES

     As of October 31, 1999, Quality Integration Services employed approximately
400 persons.

GOVERNMENT REGULATION

     Although the Company is not presently offering or selling  franchises,  the
Company  remains  subject  to a  substantial  number  of state  laws  regulating
franchise  operations.  In certain cases,  statutes and court-created  doctrines
apply  substantive   standards  to  the  relationship   between  franchisor  and
franchisee,  including  restrictions  on the  Company's  ability to terminate or
refuse to renew a franchise agreement. The Company believes it is in substantial
compliance with all such regulations.

SEASONALITY

     Although the Company's financial  performance has not exhibited significant
seasonality in the past,  the Company and the computer  industry in general tend
to follow a sales  pattern  with peaks  occurring  near the end of the  calendar
year,  due  primarily  to  special  vendor   promotions  and  year-end  business
purchases.

EXECUTIVE OFFICERS OF THE REGISTRANT

     The following table sets forth certain information  regarding the executive
officers of the Company as of February 17, 2000:

EXECUTIVE OFFICERS OF THE REGISTRANT

NAME                    AGE   POSITION
- ----                    ---   --------
John H. Andrews         43    Executive Vice President; President, MicroAge
                              Teleservices, L.L.C.
James H. Domaz          44    Vice President, Corporate Counsel, and Secretary
Christopher J. Koziol   39    President and Chief Operating Officer
Donald J. Lyons         60    President, Pinacor, Inc.
Jeffrey D. McKeever     57    Chairman of the Board and Chief Executive Officer
Mark D. Mumford         37    Senior Vice President - Operations, MicroAge
                              Technology Services, L.L.C.
Raymond L. Storck       39    Vice President, Controller, Interim Chief
                              Financial Officer and Treasurer
Jeffery M. Swanson      46    President, MicroAge Technology Services, L.L.C.
Robert W. Zack          37    Vice President - Finance, Pinacor, Inc.

                                       10
<PAGE>
     JOHN H. ANDREWS has served as President  of MicroAge  Teleservices,  L.L.C.
since  October  1999,  and as  Executive  Vice  President  of the Company  since
February 1998. Mr. Andrews served as President,  Logistics  Group of the Company
from  November  1996 to  February  1998  and as  President,  MicroAge  Logistics
Services,  MCCI,  from  July  1993 to  February  1998.  He also  served  as Vice
President-Logistics  of the Company from  December 1995 to November  1996;  Vice
President-Operations  from July 1993 to  December  1995;  Group Vice  President,
Operations  from January 1993 to July 1993;  Vice President and Chief  Financial
Officer  from June 1990 to  January  1993;  and as  Treasurer  from June 1991 to
January  1993.  Mr.  Andrews  joined the Company in 1984 and served as Principal
Accounting Officer from December 1988 to June 1990.

     JAMES H. DOMAZ has served as Vice President since November 1997,  Corporate
Counsel of the Company since  November  1996,  Secretary  since  December  1999,
Assistant  Secretary  from  November 1996 to December  1999,  Legal Counsel from
April 1996 to November 1996, and Associate  Counsel from May 1993 to April 1996.
Prior to joining the Company he served as General Counsel for C&L  Distributing,
Inc. from May 1991 to May 1993.

     CHRISTOPHER J. KOZIOL has served as President and Chief  Operating  Officer
since  February  2000.  Mr.  Koziol  served as President of MicroAge  Technology
Services,  L.L.C.  from  October  1999 to February  2000 and as  Executive  Vice
President of the Company since  September  1998. Mr. Koziol served as President,
Distribution  Group  from  November  1996  to  July  1998,  and as  Senior  Vice
President-Sales  of the Company  from May 1996 to  September  1998.  Mr.  Koziol
served as President,  Pinacor, Inc. from March 1998 to August 1998. He served as
President,  MicroAge  Infosystems  Services,  Inc.  from October 1995 to January
1997, as  President,  MicroAge  Infosystems  Services,  MCCI,  from July 1993 to
October 1995,  and as Vice  President,  Sales,  MCCI,  from January 1992 to July
1993.  He joined the Company in September  1985 and served as  Director-Regional
Support from March 1988 to December 1991.

     DONALD J. LYONS has served as President  of Pinacor,  Inc.  since  February
2000.  Mr. Lyons served as Group Vice  President,  Procurement  and Logistics of
Pinacor, Inc. from March 1998 to February 2000. Prior to joining Pinacor,  Inc.,
Mr.  Lyons  held  various  management   positions  in  distribution,   products,
marketing, and customer service at MicroAge, Inc.

     JEFFREY D. MCKEEVER has served as Chief  Executive  Officer since  February
1987 and as Chairman of the Board since October 1991.  Mr.  McKeever  co-founded
the Company in August  1976 and has served as a director  of the  Company  since
October 1976. He also served as President  from June 1995 to January 1996,  from
January  1993 to February  1993,  and from  February  1987 to October  1991,  as
Chairman of the Board and Secretary  from October 1976 to February  1987, and as
Treasurer  from October 1976 to February 1983 and from February 1987 to December
1988.

     MARK D. MUMFORD has served as Senior Vice  President-Operations of MicroAge
Technology  Services,  L.L.C.  since  October 1999.  Mr.  Mumford was Group Vice
President-Finance of Pinacor,  Inc. from March 1998 to October 1999. Mr. Mumford
was Vice President of Supplier  Finance and Pricing at MicroAge,  Inc. from 1996
to 1998.  Prior to that, he held various  positions with the Company,  including
Controller  from 1995 to 1996.  Mr.  Mumford  joined  MicroAge in 1990 as senior
accounting  manager.  In 1992,  he assumed the position of Director of Financial

                                       11
<PAGE>
Accounting,  Reporting  and  Acquisitions.  Prior to joining  the  Company,  Mr.
Mumford held positions with  PricewaterhouseCoopers  and Deloitte & Touche.  Mr.
Mumford is a certified public accountant.

     RAYMOND  L.  STORCK  has  served as Interim  Chief  Financial  Officer  and
Treasurer since February 2000 and as Vice President, Controller since July 1993.
Mr.  Storck  served as  Assistant  Treasurer of the Company from October 1991 to
February  2000.  He  joined  the  Company  in 1986 and  served in  positions  in
accounting,  reporting and analysis, including Director of Planning and Analysis
from June 1990 to July 1991.

     JEFFREY M. SWANSON has served as President of MicroAge Technology Services,
L.L.C.  since  February  2000.  Mr.  Swanson served as Senior Vice President and
Regional  General  Manager  for  MicroAge  from May 1998 to February  2000.  Mr.
Swanson served as President, MicroAge Solutions, from December 1994 to May 1998,
and as a branch  General  Manager from October 1991 to December  1994.  Prior to
joining the Company,  he held  various  positions  with  AmeriData,  Inc.  since
February 1981, culminating with Executive Vice President, Sales and Marketing.

     ROBERT W. ZACK has served as Vice  President,  Finance,  of  Pinacor,  Inc.
since  February  1999.  Prior to joining  Pinacor,  Mr. Zack served as the Chief
Financial Officer of NIENEX, Inc. from September 1995 to February 1999. Mr. Zack
served  as  Controller,  MicroAge  Enterprises,  Inc.  during  November  1994 to
September 1995.  Prior to joining  MicroAge  Enterprises,  Mr. Zack held various
executive  and  financial   management  roles  at  Active  Noise  and  Vibration
Technologies,  Pinnacle West Capital  Corporation and Arthur Andersen & Company.
Mr. Zack is a certified public accountant.

ITEM 2. PROPERTIES

GENERAL

     All  facilities  are leased except for a building in Tempe,  AZ that houses
MicroAge Technology  Services' executive offices.  The Company believes that its
properties and equipment are well-maintained,  in good operating condition,  and
adequate for its present foreseeable needs.

     MICROAGE

     MicroAge's executive offices are located in Tempe, AZ.

     MICROAGE TECHNOLOGY SERVICES

     MicroAge  Technology  Services' executive offices are located in Tempe, AZ.
As of October 31, 1999,  MicroAge  Technology  Services operated branches in the
following cities:  Anchorage,  AK; Phoenix, AZ; Dublin, Santa Ana, and Van Nuys,
CA; Englewood, CO; Milford, CT; Boca Raton, Jacksonville,  Miami, and Tampa, FL;
Norcross, GA; Chicago, IL; Indianapolis,  IN; Gaithersburg,  MD; Burlington, MA;
Novi, MI; Plymouth, MN; Chesterfield, MO; Hampton, NH; Edison, NJ; New York, NY;
Raleigh, NC; Cincinnati and Columbus, OH; Oklahoma City and Tulsa, OK; Portland,
OR; Exton and Pittsburgh, PA; Greenville, SC; Memphis and Nashville, TN; Houston
and Irving, TX; Richmond, VA; Bellevue, WA; and Brookfield, WI.

     PINACOR

     Pinacor's  executive  offices are located in Tempe,  AZ.  Pinacor  operates
automated  distribution  and logistics  centers in Tempe, AZ and Cincinnati,  OH
which occupy approximately 300,000 square feet each. In addition,  Pinacor has a
distribution  center in Miami,  FL occupying  appoximately  60,000  square feet.
Pinacor also has  in-country  distribution  facilities  in Colombia,  Venezuela,
Bolivia, and Ecuador.

     MICROAGE TELESERVICES

     MicroAge Teleservices  executive offices are located in Tempe, AZ. MicroAge
Teleservices conducts its business from three strategically located call centers
occupying  approximately  58,000  square  feet in Las Vegas,  NV;  approximately
60,000 square feet in Tempe, AZ, and  approximately  58,000 square feet in Santa
Maria, CA.

                                       12
<PAGE>
     QUALITY INTEGRATION SERVICES

     Quality Intergration Services has ISO 9001-certified  facilities located in
Tempe, AZ and Cincinnati,  Ohio.  Quality  Integration  Services also has an IBM
co-location assembly and distribution facility in Raleigh, NC.

ITEM 3. LEGAL PROCEEDINGS

     The Company is involved in routine litigation  incidental to the conduct of
its business.  There are currently no material pending  proceedings to which the
Company or any of its subsidiaries is a party or of which any of its property is
the subject.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     No matters  were  submitted  to a vote of the  Company's  security  holders
during the fourth quarter of fiscal 1999.

                                     PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

     The Company's common stock is traded on the  over-the-counter  market under
the symbol MICA and is quoted on the Nasdaq Stock Market.  The  following  table
sets  forth the  quarterly  high and low sale  prices  for the  common  stock as
reported by the Nasdaq Stock Market for the two most recent fiscal years:

     RANGE OF SALES PRICES

     FISCAL 1998                HIGH             LOW
     ----------------------------------------------------
     First Quarter              $25 3/4          $10 9/16
     Second Quarter             $16              $11 9/16
     Third Quarter              $16 1/16         $13
     Fourth Quarter             $15 11/16        $8 29/32

     FISCAL 1999                HIGH             LOW
     ----------------------------------------------------
     First Quarter              $18 5/8          $13 5/8
     Second Quarter             $15 5/8          $4 5/8
     Third Quarter              $6 1/8           $3 17/32
     Fourth Quarter             $3 17/32         $2 1/16

     As of December 31, 1999,  there were  approximately  1,484  stockholders of
record of the common stock. The Company believes that as of such date there were
approximately 12,546 beneficial holders of the common stock.

     The Company has never  declared or paid a cash dividend on its common stock
and does not presently  intend to do so. Future dividend policy will depend upon
the Company's earnings,  capital  requirements,  financial condition,  and other
factors deemed relevant by the Company's Board of Directors.

ITEM 6. SELECTED FINANCIAL DATA

     The  following  selected  financial  data for the five fiscal year  periods
ended  October 31, 1999 are derived from the  Company's  Consolidated  Financial
Statements.  The selected  financial data should be read in conjunction with the
Company's Consolidated Financial Statements and related notes included elsewhere
in this  report.  See also  "Management's  Discussion  and Analysis of Financial
Condition and Results of Operations."

                                       13
<PAGE>
INCOME STATEMENT DATA:

<TABLE>
<CAPTION>
                                                            Fiscal years ended
                                   ------------------------------------------------------------------
                                     Oct. 31,        Nov. 1,       Nov. 2,      Nov. 3,     Oct. 29,
                                     1999 (1)       1998 (2)        1997         1996       1995 (3)
                                     --------       --------        ----         ----       --------
                                                    (in thousands, except per share data)
<S>                                <C>            <C>            <C>          <C>          <C>
Revenue                            $ 6,149,613    $ 5,520,031    $4,379,208   $3,608,230   $3,018,288

Gross profit                           372,980        353,241       297,465      206,981      162,608

Income (loss) before income taxes     (194,610)        (7,418)       43,579       26,543        3,211

Net income (loss)                     (169,022)        (8,325)       25,197       15,529        1,862

Diluted net income (loss) per
common share                       $     (8.22)   $     (0.42)   $     1.43   $     0.94   $     0.12

Diluted weighted average common
and common equivalent shares            20,571         19,783        17,635       16,452       15,910

BALANCE SHEET DATA:
                                   ------------------------------------------------------------------
                                    Oct. 31,         Nov. 1,        Nov. 2,     Nov. 3,      Oct. 29,
                                      1999            1998            1997       1996          1995
                                      ----            ----            ----       ----          ----
                                                               (in thousands)

Working capital                    $    59,331    $    78,610    $  126,264   $  114,965   $  110,310

Total assets                           786,643      1,315,143       919,396      711,979      594,474

Long-term obligations                   49,080          5,553        35,187        3,991        4,176

Stockholders' equity                   132,894        290,486       262,325      191,580      171,908
</TABLE>

- ----------
(1)  The  fiscal  year  ended   October  31,  1999  included   $147,462,000   of
     restructuring and other one-time charges. See "Management's  Discussion and
     Analysis of Financial Condition and Results of Operations."
(2)  The fiscal year ended November 1, 1998 included $5,600,000 of restructuring
     and other one-time charges.
(3)  The fiscal year ended October 29, 1995 included $9,029,000 of restructuring
     and other one-time charges.

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

     Certain statements in this Item may be "forward-looking  statements" within
the meaning of The Private Securities  Litigation Reform Act of 1995. Words such
as "estimates,"  "expects,"  "anticipates," "plans," "believes," "projects," and
similar expressions identify forward-looking  statements.  These forward-looking
statements may include projections of revenue and net income and issues that may
affect  revenue or net income;  projections of capital  expenditures;  plans for
future  operations;  financing  needs or plans;  plans relating to the Company's
products   and   services;   and   assumptions   relating   to  the   foregoing.
Forward-looking  statements are inherently  subject to risks and  uncertainties,
some of which  cannot be  predicted  or  quantified.  Future  events  and actual
results could differ  materially  from those set forth in,  contemplated  by, or
underlying the forward-looking  information.  Some of the important factors that
could  cause the  Company's  actual  results  to differ  materially  from  those
projected in forward-looking statements made by the Company include, but are not
limited to, the following:  intense competition;  narrow margins;  dependence on
supplier incentive funds; product supply and dependence on key vendors;  capital
intensive nature of the Company's business;  potential fluctuations in quarterly

                                       14
<PAGE>
results;  risks of declines  in  inventory  values;  dependence  on  information
systems;  dependence on  independent  shipping  companies;  rapid  technological
change;  and possible  volatility  of stock  price.  Exhibit 99.1 to this Annual
Report on Form 10-K,  which is attached  hereto and  incorporated  by  reference
herein,  discusses  these  important  factors in  greater  detail.  The  Company
undertakes  no  obligation  to  publicly  update or revise  any  forward-looking
statements, whether as a result of new information, future events, or otherwise.

FISCAL 1999 DEVELOPMENTS

     During fiscal 1999, the Company experienced  increased competitive pressure
and other economic  factors that have  negatively  impacted the Company's  gross
margins and operating results. In response to these conditions, the Company took
actions to decrease operating  expenses.  These actions included the elimination
of positions at Pinacor and MicroAge Technology Services,  the closure of branch
locations,  and the exiting of several businesses that were no longer consistent
with the strategic direction of the Company.

     In  addition,  during  the  second  fiscal  quarter  of 1999,  the  Company
reassessed  the  recoverability  of its  goodwill due to changes in the computer
integration and distribution  industry as well as recent operating  losses.  The
Company  determined  that,  based on cash  flow and  other  market  analyses,  a
substantial  portion of its goodwill was impaired.  Charges were also recognized
during  the  first  half of fiscal  year  1999  related  to the  conversion  and
implementation of a new branch  automation  system, as well as the completion of
the  separation  of the Company  into two  independent  businesses  (Pinacor and
MicroAge  Technology  Services)  which started in February  1998. See Note 14 to
financial statements - Restructuring and Other One-Time Charges.

     In connection with these developments,  the Company recorded  restructuring
and other  expenses in the last three quarters of fiscal 1999  aggregating  $174
million ($151 million,  or $7.35 per share after taxes).  These charges included
$123 million for the write-down to net realizable value of goodwill, $13 million
for the write off of assets no longer  utilized or otherwise  impaired after the
system  conversion  and  completion of the company split  described  above,  $10
million  for   employee   termination   benefits,   $12  million  for   facility
consolidation and business exit costs, and $8 million related to Pinacor's Latin
America  distribution  business.  The  charges for Pinacor  Latin  America  were
primarily  the result of the  deterioration  of the South  American  economy and
consist of receivable and inventory  write downs and the write down of Pinacor's
investment  in several  Latin  American  companies.  In  addition,  the  company
resolved legal matters and recorded expenses of $8 million in the fourth quarter
of fiscal 1999.

     The total charges of $174 million  include $26 million of charges that were
recorded as components of cost of sales, operating expenses and other expense in
the accompanying  statements of operations.  The following table illustrates the
recognition   within  the   consolidated   statements   of   operations  of  the
restructuring and other unusual charges described above (in thousands):

<TABLE>
<CAPTION>
                                               Fiscal Year Ended October 31, 1999
                                          --------------------------------------------
                                                         Restructuring
                                                           and other
                                          As reported   unusual charges   As adjusted
                                          -----------   ---------------   -----------
<S>                                        <C>             <C>              <C>
Cost of sales                              $5,776,633      $     6,016      $5,770,617
Operating expenses                            378,911           17,870         361,041
Restructuring and other one-time charges      147,462          147,462              --
Operating income (loss)                      (153,393)         171,348          17,955
Other expenses - net                           41,217            2,350          38,867
Loss before income taxes                   $ (194,610)       $ 173,698     $   (20,912)
</TABLE>

     The Company is continuing to reduce its expense  structure and  anticipates
additional  restructuring costs in fiscal 2000 related to further  consolidation
of branch and warehouse locations and headcount reductions. On February 16, 2000
the  Company   announced  the  reduction  of  approximately  250  positions  and
additional cost cutting initiatives.

                                       15
<PAGE>
     During the quarter ended May 2, 1999, the Company announced a change in the
Pinacor  product  sourcing   relationship   with  Compaq  Computer   Corporation
("Compaq"). In October 1999, Pinacor began sourcing certain Compaq products from
other Compaq distributors  instead of sourcing directly from Compaq.  Compaq has
indicated that Pinacor  remains an authorized  distributor and reseller and will
be able to distribute the full range of Compaq  products.  In addition,  Pinacor
will continue to order some products directly from Compaq.  The Company believes
that this change will have a negative impact on its operating results;  however,
the amount of the impact cannot be determined at this time.

RESULTS OF OPERATIONS

     The  following  table  sets  forth,  for  the  indicated  periods,  data as
percentages of total revenue:

                                                  Fiscal years ended
                                     -------------------------------------------
                                       Oct. 31,        Nov. 1,         Nov. 2,
                                         1999            1998           1997
                                         ----            ----           ----
Revenue                                   100.0%          100.0%          100.0%
Cost of sales (1)                          93.8            93.6            93.2
                                     ----------      ----------      ----------
Gross profit (1)                            6.2             6.4             6.8
Operating and other expenses
  Operating expenses (1)                    5.9             5.8             5.2
  Restructuring and other one-time
    charges (2)                             2.8             0.1              --
                                     ----------      ----------      ----------
     Total                                  8.7             5.9             5.2
                                     ----------      ----------      ----------
Operating income                           (2.5)            0.5             1.6
Other expenses - net (1)                    0.6             0.7             0.6
                                     ----------      ----------      ----------
Income (loss) before income taxes          (3.1)           (0.2)            1.0
Provision for income taxes                 (0.4)             --             0.4
                                     ----------      ----------      ----------
Net income (loss)                          (2.7)%          (0.2)%           0.6%
                                     ==========      ==========      ==========

(1)  Calculations for the fiscal year ended October 31, 1999 exclude the effects
     of $26 million of charges discussed above. Inclusion of such expenses would
     result in the following percentage relationship to net sales for the year:

                  Cost of sales                       93.9%
                  Gross profit                         6.1
                  Operating expenses                   6.2
                  Other expenses - net                 0.7

(2)  Calculations for the fiscal year ended October 31, 1999 include the effects
     of $26  million  of  charges  excluded  from cost of sales,  gross  profit,
     operating expenses and other expenses as discussed in footnote (1) above.

     The following discussion of results of operations for the fiscal year ended
October  31,  1999  exclude the effect of the  restructuring  and other  unusual
charges discussed above in "Fiscal 1999 Developments".

FISCAL YEAR ENDED OCTOBER 31, 1999 VERSUS FISCAL YEAR ENDED NOVEMBER 1, 1998

     Total Revenue.  Total revenue during fiscal 1999 was $6.1 billion.  Pinacor
revenues  totaled $5.4 billion and MicroAge  Technology  Services (MTS) revenues
totaled $1.8 billion.  On a  consolidated  basis,  these revenues were partially
offset by eliminations of intercompany revenues of $1.2 billion.

     Total revenue  increased  $630  million,  or 11%, for the fiscal year ended
October 31, 1999 as  compared  to the fiscal year ended  November 1, 1998.  This
revenue increase included a $429 million,  or 9%, increase in Pinacor revenue, a
$35  million,  or 2%,  increase in MTS revenue  and a $173  million  decrease in
intercompany eliminations.

                                       16
<PAGE>
     The increase in business was attributable to sales to resellers added since
November 1, 1998,  increased demand for the Company's major suppliers' products,
the Company's addition of new product offerings, service revenue growth, and the
growth of the microcomputer  products  industry.  Total revenue decreased in the
third and fourth fiscal quarters compared to the second fiscal quarter primarily
as a result  of the  change  in  Pinacor's  sourcing  relationship  with  Compaq
described above in Fiscal 1999 Developments, and to a focus within MTS to reduce
unprofitable  product revenue. In addition,  the Company believes that a portion
of the decrease in volume is  attributable  to a price  increase  instituted  by
Pinacor  during the quarter  ended May 2, 1999.  The Company  anticipates  lower
revenue in its first  fiscal  quarter  ending  January  30, 2000 due to the full
impact  of the  Compaq  sourcing  relationship  and  to  lower  customer  demand
partially as a result of Y2K concerns.

     Gross Profit Percentage. The Company's gross profit percentage was 6.2% for
the  fiscal  year ended  October  31,  1999 and 6.4% for the  fiscal  year ended
November 1, 1998.

     The  decrease in the  Company's  gross profit  percentage  was due to lower
margins in Pinacor  combined with the fact that MTS revenues,  which have higher
gross margins,  comprised a smaller  percentage of total  revenues.  In Pinacor,
gross  margins  on  sales  to  reseller  customers  decreased  due to  increased
competitive  pressures.  In addition,  changes in supplier  terms and conditions
impacted Pinacor margins. Supplier incentive funds were lower as a percentage of
total Pinacor  revenue,  and due to reductions  in price  protection  and return
privileges,  product  costs were higher in fiscal 1999  compared to fiscal 1998.
MTS margins increased for the fiscal year ended October 31, 1999 compared to the
fiscal  year ended  November  1, 1998  primarily  due to an  increase in service
revenue as a percentage  of total  revenue.  MTS  increased its focus on service
revenue growth during the year. In addition,  MTS reduced  certain  unprofitable
product revenue during the fiscal year.

     Future gross profit  percentages may be affected by market  pressures,  the
introduction  of new Company  initiatives,  changes in revenue  mix,  changes in
supplier  incentive  funds,  changes in  suppliers'  terms and  conditions,  the
Company's utilization of early payment discount opportunities,  supplier pricing
actions,   and  other  competitive  and  economic   pressures.   See  "Potential
Fluctuations  in Operating  Results" below for  information  regarding  industry
trends that may affect future gross profit percentages.

     Operating  Expense  Percentage.  As  a  percentage  of  revenue,  operating
expenses were 5.9% for the fiscal year ended October 31, 1999,  compared to 5.8%
for the fiscal year ended  November 1, 1998.  The Company  began taking steps to
decrease its  operating  expenses,  including  the  elimination  of positions in
Pinacor  and MTS and the  closure  of  branches  as well  the  consolidation  of
headquarters facilities in the third and fourth quarters of fiscal 1999 and will
continue to reduce  operating  expenses during the fiscal year ended October 29,
2000.

     Other  Expenses - Net.  Other expenses - net increased to $38.9 million for
the fiscal year ended  October  31, 1999 from $33.4  million for the fiscal year
ended  November 1, 1998.  Financing  costs  increased  due to increased  average
borrowings as a result of changes in the Company's  major  suppliers'  policies.
During the first  quarter of fiscal 1999,  certain major  suppliers  changed the
terms of their credit  arrangements  with the Company.  These changes  include a
decrease in the number of days the Company has to pay for product  purchases and
a  decrease  in the  amount of  reseller  purchases  from the  Company  that the
suppliers  are willing to  subsidize.  These  changes  increased  the  Company's
working capital requirements and financing costs. These increases were partially
offset by a decrease in  amortization  expense due to the write-down of impaired
goodwill during the second quarter.

     Income Tax  Provision.  As a percentage  of the loss before tax, the income
tax benefit was 13.2% for the fiscal year ended  October 31, 1999  compared to a
provision  equal to  12.2% of the loss  before  tax for the  fiscal  year  ended
November 1, 1998.  The change in the  effective tax rate is due to the impact of
permanent   differences,   primarily   consisting  of  goodwill  write-offs  and
amortization and meals and entertainment expenses, between the book loss and the
taxable loss.

                                       17
<PAGE>
FISCAL YEAR ENDED NOVEMBER 1, 1998 VERSUS FISCAL YEAR ENDED NOVEMBER 2, 1997

     Total Revenue.  Total revenue during fiscal 1998 was $5.5 billion.  Pinacor
revenues  totaled  $5.0  billion and MTS revenues  totaled  $1.8  billion.  On a
consolidated  basis,  these revenues were partially  offset by  eliminations  of
intercompany revenues of $1.3 billion.

     Total revenue  increased  $1.1  billion,  or 26%, for the fiscal year ended
November 1, 1998 as compared  to the fiscal  year ended  November 2, 1997.  This
revenue increase  included a $901 million,  or 22%,  increase in Pinacor revenue
and a $277  million,  or 18%,  increase in MTS revenue,  partially  offset by an
increase in intercompany eliminations.

     The increase in revenue was  attributable to sales to resellers added since
November 2, 1997,  increased demand for the Company's major suppliers' products,
improved product availability,  the Company's addition of new product offerings,
the growth of the  microcomputer  products industry and acquisitions of reseller
locations.

     Gross Profit Percentage. The Company's gross profit percentage was 6.4% for
the  fiscal  year  ended  November  1, 1998 and 6.8% for the  fiscal  year ended
November 2, 1997.

     The  decrease in the  Company's  gross profit  percentage  was due to lower
margins in Pinacor  combined with the fact that MTS revenues,  which have higher
gross margins,  comprised a smaller  percentage of total  revenues.  In Pinacor,
gross  margins  on  sales  to  reseller  customers  decreased  due to  increased
competitive  pressures.  In addition,  supplier  incentive funds were lower as a
percentage  of total Pinacor  revenue,  and net freight  expense  increased as a
percentage of revenue.  The freight expense  increase as a percentage of revenue
was  primarily  due to a  decrease  in the  average  selling  price per pound of
product  shipped  as well as an  increase  in the cost per  pound  shipped.  MTS
margins increased due to an increase in service revenue,  which has higher gross
margins than product  revenue  margins.  This increase was  partially  offset by
lower  margins on MTS product  sales to end-user  customers  due to  competitive
pricing pressures.

     Operating  Expense  Percentage.  As  a  percentage  of  revenue,  operating
expenses increased to 5.8% for the fiscal year ended November 1, 1998,  compared
to 5.2% for the fiscal year ended  November 2, 1997.  The  increase in operating
expenses was primarily in MicroAge  Technology  Services and was attributable to
acquisitions of reseller locations (which generally have higher gross margin and
operating expense  percentages than the Company's other  businesses),  the costs
associated with assimilating these  acquisitions,  start-up costs of several new
locations,  and the build-up of  infrastructure  associated with MTS' increasing
levels of service revenue.

     Restructuring  and Other  One-Time  Charges.  The  Company  recorded a $5.6
million  charge ($3.2 million,  or $0.16 per share,  after taxes) for the second
quarter of fiscal 1998. The  restructuring  and other one-time  charges included
$3.6 million for employee termination benefits, $1.1 million for the closing and
consolidation of redundant  locations,  and $0.9 million for other costs related
to the restructuring,  primarily one-time costs incurred in establishing Pinacor
and MTS as separate businesses. The charges associated with employee termination
benefits consisted  primarily of severance pay for approximately 250 associates.
The reductions occurred in virtually all areas of the Company.

     Other  Expenses - Net.  Other expenses - net increased to $33.4 million for
the fiscal year ended  November  1, 1998 from $27.6  million for the fiscal year
ended  November  2,  1997.  This  increase  was  due  to  higher  average  daily
borrowings,  primarily  in the first two  fiscal  quarters  of fiscal  1998,  to
support  higher  inventory  and  accounts  receivable  levels  and to  increased
amortization expense associated with goodwill from acquisitions.

CHANGES IN SUPPLIER TERMS AND CONDITIONS

     The key suppliers of the Company provide  various  incentives for promoting
and marketing  their  product  offerings.  A large portion of the  incentives is
passed on to the  Company's  customers.  However,  a portion  of the  incentives
positively impact the Company's income.

                                       18
<PAGE>
     Major  manufacturers  have  instituted  changes  in their  sales  incentive
programs and inventory management programs. Pursuant to these changes, the major
manufacturers have (i) reduced the amount of product that the Company is allowed
to return,  (ii) reduced the amount of price protection  coverage offered to the
Company  and  (iii)  changed  incentives  to  programs  based  on  sales  of the
manufacturers'  products,  rather than on  purchases  of the  products  from the
manufacturers.

     In addition,  several of the major suppliers  within the computer  hardware
industry  have changed the terms of their  credit  arrangements.  These  changes
include a decrease  in the  number of days the  Company  has to pay for  product
purchases  and a decrease in the amount of reseller  purchases  from the Company
that the suppliers are willing to  subsidize.  These changes have  increased the
Company's working capital  requirements and financing costs.  Further changes in
incentives or other terms and conditions could have a material adverse effect on
the Company's operating results.

     During the quarter ended August 1, 1999, the Company  announced a change in
the Pinacor  product  sourcing  relationship  with Compaq.  In October 1999, the
Company began sourcing  certain Compaq  products from other Compaq  distributors
instead of sourcing  directly  from Compaq.  Compaq has  indicated  that Pinacor
remains an  authorized  distributor  and reseller and will be able to distribute
the full range of Compaq products.  In addition,  Pinacor will continue to order
some  products  directly  from Compaq.  During the quarter ended August 1, 1999,
Compaq sales decreased  approximately $75 million,  or 20%, when compared to the
quarter  ended May 2, 1999,  and for the quarter  ended  October 31, 1999 Compaq
sales  decreased an additional $97 million  compared to the quarter ended May 2,
1999. The Company expects a further decline in Compaq revenue as the full impact
of the change in the  sourcing  relationship  is  realized.  In  addition to the
expected  declines in Compaq revenue,  the Company  believes that sales of other
suppliers' products may decrease as customers that purchase Compaq products from
other sources move purchases of other  products to those sources.  The amount of
any future  revenue  decline  related  to the change in the Compaq  relationship
cannot be determined at this time. The lower revenue levels will result in lower
gross profit  dollars as well as lower  operating  expenses.  In response to the
Compaq  change,  Pinacor has taken and will  continue to take  actions to reduce
operating  expenses to partially offset the impact of the revenue  decline.  The
change in the Compaq  relationship  will have a negative impact on the Company's
operating  results;  however,  the amount of the impact  cannot be determined at
this time.

POTENTIAL FLUCTUATIONS IN OPERATING RESULTS

     The  Company's  operating  results may vary  significantly  from quarter to
quarter depending on certain factors,  including, but not limited to, demand for
the  Company's  information  technology  products  and  services,  the amount of
supplier  incentive  funds  received  by the  Company,  the  results of acquired
businesses,   product   availability,   competitive   conditions,   new  product
introductions, changes in customer order patterns, changes in supplier terms and
conditions  and  general  economic  conditions.  In  particular,  the  Company's
operating  results  are  sensitive  to changes in the mix of product and service
revenues,  product margins,  inventory  adjustments and interest rates. Although
the Company  attempts to control its expense levels,  these levels are based, in
part, on anticipated revenues. Therefore, the Company may not be able to control
spending in a timely manner to compensate for any unexpected  revenue shortfall.
As a result, quarterly  period-to-period  comparisons of the Company's financial
results  are not  necessarily  meaningful  and should  not be relied  upon as an
indication of future performance.  In addition, although the Company's financial
performance has not exhibited  significant  seasonality in the past, the Company
and the computer  industry in general tend to follow a sales  pattern with peaks
occurring near the end of the calendar  year, due primarily to special  supplier
promotions and year-end business purchases.

LIQUIDITY AND CAPITAL RESOURCES

     The  Company  has  financed  its growth  and cash  needs to date  primarily
through working capital financing  facilities,  bank credit lines,  common stock
offerings and cash generated from operations. The primary uses of cash have been
to fund increases in inventory and accounts receivable  resulting from increased
sales.

     During the fiscal year ended  October  31,  1999,  the Company  experienced
competitive  pressures in its industry which resulted in the Company incurring a
net loss of $169 million which  included  charges as the Company  reassessed the
recoverability   of  certain  long  lived  assets  (see  Note  14  to  financial
statements).  At October 31, 1999 the Company has an accumulated  deficit of $88
million.

                                       19
<PAGE>
     The Company has taken certain actions to reduce operating costs,  including
reductions  in  headcount  and the closure of certain  branches  (see Note 14 to
financial  statements).  The Company  will  continue to  implement  cost cutting
measures,  including  additional  reductions  in  headcount  and the  closure of
additional  facilities.  The Company  has  positive  net working  capital of $59
million at October 31, 1999 and generated cash from operations of $21 million in
the year then ended.  The  Company's  continuing  liquidity is  contingent  upon
improving  cash flows through  reductions in inventory and accounts  receivable,
attaining  forecasted  sales  levels,  reducing  operating  costs,  and  meeting
financial  covenants  in its credit  facilities  as  described  in Note 6 to the
Company's financial statements.  The Company believes that, based on its current
forecast and its existing credit facilities,  that cash flows will be sufficient
to meet operating requirements through the end of fiscal year 2000. In addition,
the Company  believes that  operating  results will be sufficient to comply with
the current financial covenants in its credit facilities.  However,  the Company
has no assurance that it will meet its current forecast. In addition, even minor
adverse  changes in the Company's  results  compared to forecast could cause the
Company to be out of compliance with its financial  covenants.  In the event the
Company's future operating  results fall below  management's  expectations,  the
Company will attempt to renegotiate its credit agreements.

     Cash  provided by  operating  activities  was $21 million in fiscal 1999 as
compared  to $10  million  used by  operating  activities  in fiscal  1998.  The
decrease  was  primarily  due to a change in cash  provided  or used by accounts
receivable,  inventory,  and accounts payable.  During fiscal 1999, $280 million
was provided by changes in accounts receivable, compared to $275 million used by
accounts  receivable in fiscal 1998. The change was primarily due to a change in
the  amount  of  receivables  sold to a  finance  company.  The  amount  of sold
receivables  increased  from $39 million at November 1, 1998 to $255  million at
October 31, 1999. The change in inventory provided $149 million in cash compared
to $2 million used in fiscal 1998.  The change in inventory was primarily due to
the  Company's  efforts to decrease  inventory  levels in response to suppliers'
changes  in price  protection  and  return  priviliges.  Cash used by changes in
accounts  payable was $437  million for fiscal 1999  compared to $227 million of
cash  provided  by changes in  accounts  payable in fiscal  1998.  The change in
accounts payable during fiscal 1999 was primarily due to the changes in supplier
terms and  conditions  described  above.  In addition,  the  Company's  accounts
payable was unusually  low at the fiscal year end as a result of lower  payables
to finance  companies as the Company prepared to transition to the new financing
facilities described below.

     Cash used in investing activities increased from $50 million in fiscal 1998
to $58 million in fiscal 1999  primarily  due to an  increase  in  purchases  of
property and equipment as a result of increased spending for electronic commerce
initiatives and capacity expansion in systems and facilities.

     Cash  provided  by  financing  activities  was $64  million in fiscal  1999
compared to of $34 million in fiscal  1998.  The change was  primarily  due to a
smaller  increase  in the  Company's  overdraft  position  offset  by  increased
borrowings under the Company's line of credit.

     During the fiscal year ended October 31, 1999, the Company maintained three
financing  agreements (the "Agreements") with financing facilities totaling $660
million at the end of the year. The Agreements  included an accounts  receivable
facility (the "A/R Facility") and inventory financing facilities (the "Inventory
Facilities").

     Under the A/R Facility,  the Company had the right to sell certain accounts
receivable  from time to time, on a limited  recourse  basis, up to an aggregate
amount of $350  million  sold at any given time.  At October 31,  1999,  the net
amount of sold accounts receivable was $255 million.

     The Inventory Facilities provided for borrowings up to $310 million. Within
the  Inventory  Facilities,  the Company had lines of credit for the purchase of
inventory from selected product  suppliers  ("Inventory  Lines of Credit") and a
line of credit for general working capital  requirements  ("Supplemental Line of
Credit").  Payments for products  purchased  under the Inventory Lines of Credit
varied  depending upon the product  supplier,  but generally were due between 30
and 60 days from the date of the  advance.  No interest or finance  charges were
payable on the  Inventory  Lines of Credit if  payments  were made when due.  At
October 31, 1999, the Company had $114 million  outstanding  under the Inventory
Lines of Credit  (included  in  accounts  payable  in the  accompanying  Balance
Sheets), and $45 million outstanding under the Supplemental Line of Credit.

     Borrowings  under the Agreements were secured by  substantially  all of the
Company's assets, and the Agreements  contained certain  restrictive  covenants,
including  tangible  net worth  requirements  and ratios of debt to tangible net
worth and current assets to current liabilities.

                                       20
<PAGE>
     On October 28, 1999, the Company entered into new financing facilities (the
"Facilities")  to replace the Agreements  described  above.  The Facilities,  as
amended,  provide for borrowing of up to $540 million and include a $300 million
revolving credit facility (the "Credit  Facility") and $240 million in inventory
financing  facilities  (the "New  Inventory  Facilities").  The Credit  Facility
includes a $145 million sublimit for the issuance of letters of credit.

     Borrowings  under the  Facilities are secured by  substantially  all of the
Company's  assets,  subject to other liens permitted  under the Facilities.  The
Facilities contain certain restrictive covenants,  including capital expenditure
limitations,  a minimum  interest  coverage  ratio,  a minimum  earnings  before
interest,  taxes,  depreciation and  amortization  (EBITDA) amount and a minimum
debt to EBITDA ratio. The initial covenant measurement date is January 30, 2000,
the end of the Company's first fiscal quarter.

     Borrowings  under  the  Facilities  are  limited  based on  borrowing  base
formulas which consider eligible inventories,  eligible accounts receivable, and
letters of credit.  Borrowings are also subject to the satisfaction of customary
conditions,  including  the  absence  of  any  material  adverse  change  in the
Company's business or financial condition. As discussed above in the 1999 versus
1998 revenue  comparison,  the Company  anticipates  lower  revenue in its first
fiscal  quarter  ending  January  30,  2000 due to the full impact of the Compaq
sourcing  relationship and to lower customer demand partially as a result of Y2K
concerns.  With lower operating activity,  eligible assets in the borrowing base
calculations are likely to decrease. There can be no assurances that the Company
will be able to borrow adequate amounts on terms acceptable to the Company.

     Interest  rates on the Credit  Facility  are based on the agent's base rate
plus a specified  margin or LIBOR plus a specified  margin.  The current margins
are 2.5% for base rate advances and 3.5% for LIBOR advances.  The margins may be
adjusted from time to time based on the Company's performance against covenants.
The current borrowing rate is approximately  9.9% compared to approximately 8.4%
for the fourth fiscal quarter of 1999 under the Company's prior agreements.  The
Credit  Facility also includes letter of credit and unused line fees. The Credit
Facility has a termination date of October 31, 2002.

     Payments for products  purchased  under the New Inventory  Facilities  vary
depending  upon the product  supplier,  but  generally are due between 30 and 45
days from the date of the advance. No interest or finance charges are payable on
the New Inventory  Facilities if payments are made when due. The Company has the
ability  under one of the New Inventory  Facilities  to extend  payments 30 days
beyond the initial due date with a financing fee of LIBOR plus 3.75%. One of the
New  Inventory  Facilities  has a  termination  date of October 18, 2002 and the
other has no defined termination date.

     Subsequent to October 31, 1999 the Company has  refinanced  all of its then
outstanding  financing  arrangements using the Credit Facility and New Inventory
Facilities  entered  into on October 28, 1999.  Had the Credit  Facility and New
Inventory  Facilities  been in use at October 31, 1999 rather than the Company's
prior financing facilities, selected balance sheet accounts on a pro forma basis
would be as follows:

                                                       As reported     Pro forma
                                                        --------       --------
                                                             (in thousands)
     Accounts receivable, net                           $220,386       $475,743
     Inventory                                           336,653        336,653
     All other current assets                             94,806         94,806
                                                        --------       --------
          Total current assets                           651,845        907,202

     Accounts payable (1)                                549,394        549,394
     All other current liabilities                        43,120         43,120
                                                        --------       --------
          Total current liabilities                      592,514        592,514

     Line of credit                                       45,000        300,357

(1)  Accounts  payable  includes  $114  million  in  inventory  credit  facility
     borrowings.

                                       21
<PAGE>
     The Company's  outstanding  balance of $45 million on its Supplemental Line
of Credit has been  classified as a long-term  liability  based on the Company's
ability  and  intent to  refinance  the  obligation  on a  long-term  basis.  In
evaluating  the ability to refinance  the  obligation on a long-term  basis,  in
addition to ensuring a long-term financing facility is in place, the Company has
evaluated its  forecasted  results of  operations  and capital  requirements  in
comparison to its available credit and the financial  covenants  associated with
its new financing arrangements.

     During the first  quarter of fiscal year 2000 it became  apparent  that the
Company would not meet its minimum  EBITDA and maximum debt to EBITDA  covenants
for the quarter ending January 30, 2000 and for each of the remaining periods in
fiscal 2000.  The Company has since  renegotiated  the  covenants for its Credit
facility and its New  Inventory  Facilities  to require  minimum  EBITDA of $2.5
million in the fiscal  quarter  ending  April 30,  2000 and  minimum  cumulative
EBITDA of $12 million and $26  million for the two fiscal  quarters  ending July
30, 2000 and the three fiscal  quarters  ending October 29, 2000,  respectively.
Rolling  twelve month EBITDA  covenants for fiscal years 2001 and 2002 are based
on quarterly EBITDA  requirements  ranging from $19 million to $25 million.  The
Company also renegotiated its related financial ratio covenants  included in the
agreements.

     In  addition  to the  financing  facilities  discussed  above,  the Company
maintained an accounts receivable purchase agreement (the "Purchase  Agreement")
with a commercial credit  corporation (the "Buyer") whereby the Buyer purchased,
from time to time at its option,  on a limited recourse basis,  certain accounts
receivable of the Company.  At October 31, 1999, the net amount of sold accounts
receivable under the Purchase Agreement was $36 million.  The Purchase Agreement
was canceled subsequent to October 31, 1999.

     The Company also maintains trade credit arrangements with its suppliers and
other creditors to finance  product  purchases.  A few major suppliers  maintain
security interests in their products sold to the Company.

     As discussed  above,  several of the Company's major suppliers have changed
the terms of their credit arrangements with the Company. These changes include a
decrease in the number of days the Company has to pay for product  purchases and
a  decrease  in the  amount of  reseller  purchases  from the  Company  that the
suppliers are willing to subsidize.  These changes have  increased the Company's
working capital requirements and financing costs. The additional borrowings that
will be required to pay suppliers on shorter  terms could exceed the  borrowings
available under the Facilities due to collateral constraints.

     The  unavailability  of a  significant  portion  of,  or the loss  of,  the
Facilities or trade credit from suppliers  would have a material  adverse effect
on the Company.

     Although  the  Company  has no material  capital  commitments,  the Company
expects to make capital expenditures of less than $30 million in the next fiscal
year.

INFLATION

     The Company believes that inflation has generally not had a material impact
on its operations or liquidity to date.

                                       22
<PAGE>
YEAR 2000

     The Company began preparation for the Year 2000 date transition in 1996. In
connection with this effort,  the Company  completed an inventory of all mission
critical  systems with Year 2000  implications,  assessed the readiness of those
systems, and replaced, retired or upgraded those systems that were not Year 2000
ready.  Additionally,  the  Company  surveyed  its  stocking  manufacturers  and
obtained the manufacturer's  Year 2000 readiness  statements or warranty,  where
applicable. During the Year 2000 date transition, the Company did not experience
any failure of mission  critical  systems nor has it experienced any significant
problem with regard to third party  suppliers.  The Company does not  anticipate
any  material  adverse  effect to its business in the future as a result of Year
2000 related  problems;  however,  it is possible that such problems might still
arise.

     The  Company  estimates  that  it  has  spent  approximately  $2.2  million
upgrading its mission  critical  systems to be Year 2000 ready.  These estimates
include only such  expenditures  for  converting  the  Company's  mainframe  and
modifications  to  desktops,  applications  that  directly  interface  with  the
mainframe unit, and specific phone switches and exclude other expenses  incurred
for  regularly  scheduled  updates that would have been taken  regardless of the
Year 2000 problem, but result in a system being Year 2000 ready.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

     The  consolidated  Financial  Statements of the Company listed in the index
appearing  under Item 14(a)(1) hereof are filed as part of this Annual Report on
Form 10-K and are  hereby  incorporated  by  reference  in this Item 8. See also
"Index to Financial Statements" on page F-1 hereof.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE

     None.

                                    PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

     Information  regarding the Company's  directors is  incorporated  herein by
reference  to  the  information   furnished  under  the  captions  "Election  Of
Directors"  and  "Section 16  Requirements"  in the  Company's  Proxy  Statement
relating  to  its  2000  Annual  Meeting  of   Stockholders   (the  "2000  Proxy
Statement").

     Information regarding executive officers of the Company is included in Item
I of this  report,  furnished  under  the  caption  "Executive  Officers  of the
Registrant."

ITEM 11. EXECUTIVE COMPENSATION

     Information  regarding  executive  compensation is  incorporated  herein by
reference  to  the   information   furnished   under  the  captions   "Executive
Compensation"  and "Other  Information  Regarding the Board of Directors" in the
2000 Proxy Statement.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     Information  regarding  security ownership of certain beneficial owners and
management of the Company is incorporated herein by reference to the information
furnished under the captions  "Security  Ownership of Management" and "Principal
Stockholders" in the 2000 Proxy Statement.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     Information  regarding certain  relationships  and related  transactions is
incorporated herein by reference to the information  furnished under the caption
"Certain Relationships and Related Transactions" in the 2000 Proxy Statement.

                                       23
<PAGE>
                                    PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENTS SCHEDULES, AND REPORTS ON FORM 8-K

     (a) The following documents are filed as part of this Annual Report on Form
10-K:

(1)  Consolidated Financial Statements:                                 Page No.
                                                                        --------
     Report of Independent Accountants                                      F-2

     Consolidated Balance Sheets at October 31, 1999 and                    F-3
     November 1, 1998

     Consolidated Statements of Operations for each of the                  F-4
     fiscal years ended October 31, 1999, November 1, 1988
     and November 2, 1997

     Consolidated Statements of Cash Flows for each of the                  F-5
     fiscal years ended October 31, 1999, November 1, 1998
     and November 2, 1997

     Consolidated Statements of Stockholders' Equity for                    F-6
     each of the fiscal years ended October 31, 1999,
     November 1, 1998 and November 2, 1997

     Notes to Consolidated Financial Statements                             F-7

(2)  Consolidated Financial Statement Schedules:

     Schedule II - Valuation and Qualifying Accounts and Reserves           S-1

(3)  The Exhibits which are filed with this Annual Report
     or which are incorporated herein by reference are set
     forth in the Exhibit Index which appears on page E-1
     hereof, which Exhibit Index is incorporated herein by
     reference.

     (b) Reports filed on Form 8-K during the quarter ended
         October 31, 1999:

     (c) See Item 14(a)(3) above.

     (d) See "Index to Consolidated Financial Statements"
         included under Item 8 to this Annual Report on Form 10-K.

                                       24
<PAGE>
                                   SIGNATURES

     Pursuant  to the  requirements  of  Section  13 or 15(d) of the  Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the  undersigned,  thereunto  duly  authorized  on the 17th day of
February, 2000.

                                          MICROAGE, INC.
                                          (Registrant)

                                          /s/ Jeffrey D. McKeever
                                          --------------------------------------
                                          Jeffrey D. McKeever
                                          Chairman of the Board and
                                          Chief Executive Officer


     Pursuant to the  requirements of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
registrant and in the capacities and on the dates indicated.


       SIGNATURE                        TITLE                        DATE
       ---------                        -----                        ----

/s/ Jeffrey D. McKeever      Director, Chairman of the Board   February 17, 2000
- ---------------------------  and Chief Executive Officer
Jeffrey D. McKeever          (Principal Executive Officer)


/s/ Lynda M. Applegate       Director                          February 17, 2000
- ---------------------------
Lynda M. Applegate


/s/ Cyrus F. Freidheim, Jr.  Director                          February 17, 2000
- ---------------------------
Cyrus F. Freidheim, Jr.


/s/ Roy A. Herberger, Jr.    Director                          February 17, 2000
- ---------------------------
Roy A. Herberger, Jr.


/s/ William H. Mallender     Director                          February 17, 2000
- ---------------------------
William H. Mallender


/s/ Steven G. Mihaylo        Director                          February 17, 2000
- ---------------------------
Steven G. Mihaylo


/s/ Dianne C. Walker         Director                          February 17, 2000
- ---------------------------
Dianne C. Walker


/s/ Raymond L. Storck        Vice President, Controller,       February 17, 2000
- ---------------------------  Interim Chief Financial Officer
Raymond L. Storck            and Treasurer (Principal
                             Financial and Accounting Officer)

                                       25
<PAGE>
                                 MICROAGE, INC.

                          INDEX TO FINANCIAL STATEMENTS


Report of Independent Accountants                                            F-2

Consolidated Balance Sheets at October 31, 1999 and November 1, 1998         F-3

Consolidated Statements of Operations for each of the fiscal years
  ended October 31, 1999, November 1, 1998 and November 2, 1997              F-4

Consolidated Statements of Cash Flows for each of the fiscal years
  ended October 31, 1999, November 1, 1998 and November 2, 1997              F-5

Consolidated Statements of Stockholders' Equity for each of the
  fiscal years ended October 31, 1999, November 1, 1998 and
  November 2, 1997                                                           F-6

Notes to Consolidated Financial Statements                                   F-7

Schedule II - Valuation and Qualifying Accounts and Reserves                 S-1

                                      F-1
<PAGE>
                        REPORT OF INDEPENDENT ACCOUNTANTS

To the Board of Directors and Stockholders of MicroAge, Inc.

In our  opinion,  the  consolidated  financial  statements  listed  in the index
appearing under Item 14(a)(1)  present  fairly,  in all material  respects,  the
financial  position of MicroAge,  Inc. and its  subsidiaries at October 31, 1999
and November 1, 1998,  and the results of their  operations and their cash flows
for the fiscal years ended  October 31,  1999,  November 1, 1998 and November 2,
1997, in conformity with accounting  principles generally accepted in the United
States. In addition,  in our opinion, the financial statement schedule listed in
the index  appearing  under  Item  14(a)(2)  presents  fairly,  in all  material
respects,  the  information  set forth therein when read in conjuction  with the
related  consolidated  financial  statements.  These  financial  statements  and
financial statement schedule are the responsibility of the Company's management;
our  responsibility  is to express an opinion on these financial  statements and
financial  statement  schedule  based on our audits.  We conducted our audits of
these statements in accordance with auditing standards generally accepted in the
United  States,  which  require  that we plan and  perform  the  audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the  amounts  and  disclosures  in  the  financial  statements,   assessing  the
accounting  principles  used and significant  estimates made by management,  and
evaluating the overall  financial  statement  presentation.  We believe that our
audits provide a reasonable basis for the opinion expressed above.


/s/ PricewaterhouseCoopers LLP

PricewaterhouseCoopers LLP

Phoenix Arizona
February 17, 2000

                                       F-2
<PAGE>
                                 MICROAGE, INC.
                           CONSOLIDATED BALANCE SHEETS
                        (in thousands, except share data)

                                     ASSETS

                                                  October 31,       November 1,
                                                     1999              1998
                                                  -----------       -----------
Current assets:
  Cash and cash equivalents                       $     67,656     $     41,894
  Accounts and notes receivable, net                   220,386          529,877
  Inventory                                            336,653          486,150
  Other                                                 27,150           24,432
                                                  ------------     ------------
    Total current assets                               651,845        1,082,353

Property and equipment, net                            102,175           92,147
Intangible assets, net                                  12,693          126,105
Other                                                   19,930           14,538
                                                  ------------     ------------

    Total assets                                  $    786,643     $  1,315,143
                                                  ============     ============

                      LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
  Accounts payable                                $    549,394     $    967,501
  Accrued liabilities                                   33,065           24,279
  Current portion of
   long-term obligations                                 2,497            3,095
  Other                                                  7,558            8,868
                                                  ------------     ------------
    Total current liabilities                          592,514        1,003,743

Line of credit                                          45,000               --
Long-term obligations                                    4,080            5,553
Other long-term  liabilities                            12,155           15,361

Stockholders' equity:
   Preferred stock, par value
     $1.00 per share                                        --               --
     Shares authorized: 5,000,000
     Issued and outstanding: none
   Common stock, par value $.01 per share                  208              203
     Shares authorized: 40,000,000
     Issued: October 31, 1999 - 20,838,211
             November 1, 1998 - 20,284,789
   Additional paid-in capital                          220,522          206,720
   Retained earnings (deficit)                         (87,829)          83,729
   Treasury stock, at cost                                  (7)            (166)
     Issued: October 31, 1999 -        412
             November 1, 1998 -     16,378
                                                  ------------     ------------
     Total stockholders' equity                        132,894          290,486
                                                  ------------     ------------
     Total liabilities and
       stockholders' equity                       $    786,643     $  1,315,143
                                                  ============     ============

              The accompanying notes are an integral part of these
                       consolidated financial statements.

                                       F-3
<PAGE>
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                      (in thousands, except per share data)

                                                   Fiscal years ended
                                       -----------------------------------------
                                      October 31,    November 1,    November 2,
                                         1999           1998           1997
                                      -----------    -----------    -----------
Revenue                               $ 6,149,613    $ 5,520,031    $ 4,379,208

Cost of sales                           5,776,633      5,166,790      4,081,743
                                      -----------    -----------    -----------
Gross profit                              372,980        353,241        297,465

Operating and other expenses
   Operating expenses                     378,911        321,683        226,260
   Restructuring and other
    one-time charges                      147,462          5,600             --
                                      -----------    -----------    -----------
     Total                                526,373        327,283        226,260
                                      -----------    -----------    -----------
Operating income (loss)                  (153,393)        25,958         71,205
Other expenses - net                       41,217         33,376         27,626
                                      -----------    -----------    -----------
Income (loss) before income taxes        (194,610)        (7,418)        43,579
Provision for (benefit from)
  income taxes                            (25,588)           907         18,382
                                      -----------    -----------    -----------
Net income (loss)                     $  (169,022)   $    (8,325)   $    25,197
                                      ===========    ===========    ===========
Net income (loss) per common and
   common equivalent share
   Basic                              $     (8.22)   $     (0.42)   $      1.51
                                      ===========    ===========    ===========
   Diluted                            $     (8.22)   $     (0.42)   $      1.43
                                      ===========    ===========    ===========
Weighted average common and
  common equivalent shares
    outstanding
    Basic                                  20,571         19,783         16,731
    Diluted                                20,571         19,783         17,635

              The accompanying notes are an integral part of these
                       consolidated financial statements.

                                       F-4
<PAGE>
                                 MICROAGE, INC.
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                Increase (Decrease) in Cash and Cash Equivalents
                                 (in thousands)

                                                     Fiscal years ended
                                            ------------------------------------
                                            October 31,  November 1, November 2,
                                               1999           1998       1997
                                            -----------  ----------- -----------
Cash flows from operating activities:
 Net income (loss)                          $(169,022)   $  (8,325)   $  25,197
 Adjustments to reconcile net income (loss)
   to net cash provided by (used in)
     operating activities:
     Depreciation and amortization             44,574       40,017       23,637
     Provision for losses on accounts
       and notes receivable                    28,794       13,640        9,208
     Restructuring and other
      one-time charges                        130,917           --           --
     Other non-cash charges                     1,099          585          365
     Changes in assets and liabilities
       net of business acquisitions:
         Accounts and notes receivable        279,986     (275,115)      63,390
         Inventory                            149,497       (1,759)    (143,786)
         Other current assets                  (2,718)     (13,468)          21
         Other assets                          (7,314)        (483)      (5,547)
         Accounts payable                    (437,161)     227,070       55,169
         Accrued liabilities                    8,953         (639)      (4,345)
         Other liabilities                     (7,016)       8,897          679
                                            ---------    ---------    ---------
   Net cash provided by (used in)
     operating activities                      20,589       (9,580)      23,988

Cash flows from investing activities:
 Purchases of property and equipment          (52,903)     (42,258)     (34,988)
 Purchases of businesses and investments
   in unconsolidated companies,
   net of cash acquired                        (5,500)      (7,259)      (1,810)
                                            ---------    ---------    ---------
   Net cash used in investing activities      (58,403)     (49,517)     (36,798)

Cash flows from financing activities:
 Amounts received from ESOT                        --           --          207
 Proceeds from change in
   overdraft position                          19,994      113,130      (19,971)
 Proceeds from issuance of stock,
   net of issuance costs                        2,864        3,412        5,886
 Net borrowings (repayments)
   under lines of credit                       45,000      (30,650)      30,650
 Shareholder distributions -
   pooled companies                                --         (128)        (953)
 Principal payments on
   long-term obligations                       (4,282)      (7,052)      (2,665)
                                            ---------    ---------    ---------
   Net cash provided by
    financing activities                       63,576       78,712       13,154
                                            ---------    ---------    ---------
Net increase in cash and
  cash equivalents                             25,762       19,615          344
Cash and cash equivalents
  at beginning of period                       41,894       22,279       21,935
                                            ---------    ---------    ---------
Cash and cash equivalents
  at end of period                          $  67,656    $  41,894    $  22,279
                                            =========    =========    =========

Supplemental disclosure to cash flows - See Note 13

              The accompanying notes are an integral part of these
                       consolidated financial statements.

                                       F-5
<PAGE>
                                  MICROAGE, INC
                 CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
                        (in thousands, except share data)

<TABLE>
<CAPTION>
                                                 For the fiscal years ended October 31, 1999, November 1, 1998, and November 2, 1997
                                                 -----------------------------------------------------------------------------------
                                                                    Additional                Loan to                     Total
                                                 Preferred  Common   paid-in    Retained   employee stock   Treasury   stockholders'
                                                   stock     stock   capital    earnings   ownership trust   stock        equity
                                                 ---------  ------  ----------  --------   ---------------  --------   -------------
<S>                                              <C>        <C>     <C>        <C>             <C>           <C>          <C>
BALANCE at November 3, 1996                        $  --     $ 162  $ 124,464  $   67,885      $(207)        $(724)       $ 191,580
   Options for 438,079
     common shares exercised                          --         5      4,050          --         --            --            4,055
   Contribution of 31,731 treasury shares to
     employee benefit plan                            --        --        205          --         --           262              467
   Issuance of 99,703 shares under the
     employee stock purchase plan                     --         1      1,353          --         --            --            1,354
   Loan payments from ESOT                            --        --         --          --        207            --              207
   Issuance of 108,417 shares to acquire
     KNB, Inc.                                        --         1      2,002          --         --            --            2,003
   Issuance of 609,779 shares to acquire
     Access MicroSystems, Inc.                        --         6     15,894          --         --            --           15,900
   Issuance of 8,000 restricted common shares
     to outside directors                             --        --        122          --         --            --              122
   Issuance of 932,039 shares to acquire
     Pride Technologies, Inc.                         --         9     22,496          --         --            --           22,505
   Unearned compensation -
     restricted common shares issued to directors     --        --       (122)         --         --            --             (122)
   Compensation expense-
     restricted common shares issued to directors     --        --         40          --         --            --               40
   Compensation expense-stock option excercise        --        --        325          --         --            --              325
   15,080 shares of treasury stock acquired through
     cashless stock option exercises                  --        --         --          --         --          (355)            (355)
   Distributions to shareholders - pooled companies   --        --         --        (953)        --            --             (953)
   Net income                                         --        --         --      25,197         --            --           25,197
                                                   -----     -----  ---------  ----------      -----         -----        ---------
BALANCE at November 2, 1997                           --       184    170,829      92,129         --          (817)         262,325
   Compensation expense-
     restricted common shares issued to directors     --        --         85          --         --            --               85
   Compensation expense-stock options                 --        --        500          --         --            --              500
   Options for 79,936
     common shares exercised                          --         1        534          --         --            --              535
   Issuance of 5,000 restricted common shares
     to outside directors                             --        --        110          --         --            --              110
   Unearned compensation -
     restricted common shares issued to directors     --        --       (110)         --         --            --             (110)
   Issuance of 1,565,730 shares for business
     acquisitions                                     --        16     32,484          --         --            --           32,500
   Issuance of 182,470 common shares
     under the employee stock purchase plan           --         2      2,254          --         --            --            2,256
   Contribution of 64,000 shares of treasury stock
     to employee benefit plan                         --        --         34          --         --           651              685
   Distributions to shareholders - pooled companies   --        --         --        (128)        --            --             (128)
   Unrealized translation gain                        --        --         --          53         --            --               53
   Net loss                                           --        --         --      (8,325)        --            --           (8,325)
                                                   -----     -----  ---------  ----------      -----         -----        ---------
BALANCE at November 1, 1998                           --       203    206,720      83,729         --          (166)         290,486
   Compensation expense-
     restricted common shares issued to directors     --        --         99          --         --            --               99
   Compensation expense-stock options                 --        --      1,000          --         --            --            1,000
   Issuance of 8,000 restricted common shares
     to outside directors                             --        --         86          --         --            --               86
   Unearned compensation -
     restricted common shares issued to directors     --        --        (86)         --         --            --              (86)
   Options for 62,729 shares exercised                --         1        496          --         --            --              497
   Issuance of 419,682 common shares
     under the employee stock purchase plan           --         4      2,364          --         --            --            2,368
   Contribution of 63,011 shares of common stock
     to employee benefit plan                         --        --      1,043          --         --            --            1,043
   Receipt of 13,871 shares of treasury stock
     to pay note                                      --        --         --          --         --          (332)            (332)
   Acquisition change from pooling to
     purchase accounting                              --        --      9,124      (2,432)        --            --            6,692
   Contribution of 29,837 shares of treasury stock
     to employee benefit plan                         --        --       (324)         --         --           491              167
   Unrealized translation loss                        --        --         --        (104)        --            --             (104)
   Net loss                                           --        --         --    (169,022)        --            --         (169,022)
                                                   -----     -----  ---------  ----------      -----         -----        ---------
BALANCE at October 31, 1999                        $  --     $ 208  $ 220,522  $  (87,829)     $  --         $  (7)       $ 132,894
                                                   =====     =====  =========  ==========      =====         =====       ==========
</TABLE>

              The accompanying notes are an integral part of these
                       consolidated financial statements.

                                       F-6
<PAGE>
                                 MICROAGE, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 - BUSINESS

MicroAge,  Inc. is a global  provider of  efficient  technology  solutions.  The
Company is composed of information technology businesses that deliver technology
infrastructure  solutions through ISO 9001-certified,  multi-vendor  integration
services and distributed computing solutions to large organizations and computer
resellers  worldwide.  The Company does  business in more than 40 countries  and
offers over 50,000  products from more than 500  suppliers  backed by a suite of
technical, financial, logistics and account management services.

The Company operates primarily through two wholly-owned  subsidiaries:  MicroAge
Technology  Services,  L.L.C.  ("MicroAge  Technology  Services"  or "MTS")  and
Pinacor,   Inc.   ("Pinacor").   MTS  is  a  leading   provider  of   technology
infrastructure  services  worldwide.  MTS provides a wide-range of  professional
technology services,  focusing on Selective  Outsourcing,  Professional Services
and  Technology  Procurement.  MTS  supports  customers in more than 40 major US
markets and provides  international  support through business partner  locations
throughout the world.

Pinacor is a  wholesale  distributor  of  information  technology  products  and
services. Pinacor markets hardware,  networking equipment, software products and
related services to more than 25,000 reseller  customers in multiple  countries.
Using  electronic  commerce to streamline  the delivery of efficient  technology
solutions and services,  Pinacor  supports  customers  worldwide  from strategic
distribution hubs in the United States and Latin America.

Unless the context  otherwise  requires,  references  to the  "Company"  include
MicroAge, Inc. and its consolidated subsidiaries.

During  the  fiscal  year  ended  October  31,  1999,  the  Company  experienced
competitive  pressures in its industry which resulted in the Company incurring a
net loss of $169 million which  included  charges as the Company  reassessed the
recoverability  of certain  long lived assets (see Note 14). At October 31, 1999
the Company has an accumulated deficit of $88 million.

The Company  has taken  certain  actions to reduce  operating  costs,  including
reductions in headcount  and the closure of certain  branches (see Note 14). The
Company will continue to implement cost cutting measures,  including  additional
reductions in headcount and the closure of  additional  facilities.  The Company
has  positive  net  working  capital  of $59  million at  October  31,  1999 and
generated  cash from  operations  of $21  million  in the year then  ended.  The
Company's  continuing  liquidity is contingent upon improving cash flows through
reductions  in inventory and accounts  receivable,  attaining  forecasted  sales
levels,  reducing operating costs, and meeting financial covenants on its credit
facilities  as  described  in Note 6. The  Company  believes  that  based on its
current  forecast and its  existing  credit  facilities  that cash flows will be
sufficient to meet operating  requirements  through the end of fiscal year 2000.
In addition,  the Company believes that operating  results will be sufficient to
comply with the current financial  covenants on its credit facilities.  However,
the  Company  has no  assurance  that it will  meet  its  current  forecast.  In
addition,  even minor  adverse  changes in the  Company's  results  compared  to
forecast  could cause the  Company to be out of  compliance  with its  financial
covenants.  In the event the  Company's  future  operating  results  fall  below
management's  expectations,  the Company will attempt to renegotiate  its credit
agreements.

NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

PRINCIPLES OF CONSOLIDATION

The consolidated  financial  statements  include the accounts of the Company and
its subsidiaries.  All material intercompany accounts and transactions have been
eliminated.

FISCAL YEAR

The Company's fiscal year ends on the Sunday nearest October 31 in each calendar
year.

DISCLOSURES ABOUT FAIR VALUE OF FINANCIAL INSTRUMENTS

Financial instruments that are subject to fair value disclosure requirements are
carried in the  consolidated  financial  statements at amounts that  approximate
fair value.

CASH EQUIVALENTS

For purposes of the consolidated statements of cash flows, the Company considers
all highly liquid  investments with an original maturity of three months or less
to be cash equivalents.

                                       F-7
<PAGE>
CASH OVERDRAFTS

Under the Company's cash management  system,  checks issued but not presented to
banks  frequently  result in overdraft  balances for accounting  purposes.  Such
amounts,  aggregating $178.5 and $158.5 million at October 31, 1999 and November
1, 1998,  respectively,  are included as a component of accounts  payable in the
accompanying consolidated balance sheets.

ACCOUNTS AND NOTES RECEIVABLE

Accounts  and notes  receivable  are  comprised  of amounts  due from  financing
companies,  end-users,  and  resellers  and are net of an allowance for doubtful
accounts of  $29,680,000  and  $20,418,000  at October 31, 1999 and  November 1,
1998, respectively.

INVENTORY

Inventory consisting of resale merchandise is stated at lower of cost (first-in,
first-out method) or market. International Business Machines Corporation ("IBM")
products totaling  $39,334,000 and $65,775,000  included in inventory at October
31, 1999 and November 1, 1998, respectively, are subject to a reservation of the
title  in IBM for the  purpose  of  assuring  that  such  products  are sold and
delivered only to IBM-authorized  personal  computer  dealers;  such reservation
does not prohibit the Company from granting security interests to other parties.

During  the  fiscal  year  ended  October  31,  1999,  sales of COMPAQ  Computer
Corporation,   Hewlett-Packard   Company   and  IBM   products   accounted   for
approximately  22%, 20% and 15%,  respectively,  of the  Company's  revenue from
sales of  merchandise.  The  sales of no other  individual  supplier's  products
accounted for more than 10% of such revenue during the fiscal year ended October
31, 1999.

PROPERTY AND EQUIPMENT

Property  and  equipment  are  recorded  at  cost  and  are  depreciated  on the
straight-line method over their estimated useful lives.  Equipment under capital
lease is  recorded at the lower of fair  market  value or the  present  value of
future lease  payments and is  amortized  on the  straight-line  method over the
estimated useful life or the term of the lease, whichever is less.

The  following  reflects  the  estimated  lives  by  category  of  property  and
equipment:

     Furniture, fixtures, equipment and software 3 to 7 years
     Equipment under capital lease 3 to 5 years
     Leasehold improvements 3 to 5 years

Expenditures  for  maintenance and repairs are charged to operations in the year
in which the expense is incurred.

                                       F-8
<PAGE>
INTANGIBLE ASSETS

Intangible  assets are amortized over their economic lives ranging from three to
fifteen years using the  straight-line  method.  For acquisitions  accounted for
under  the  purchase  method,  the  excess  of cost  over the fair  value of net
identifiable  assets  acquired  is  classified  as  goodwill  and is included in
intangible  assets.  On an ongoing basis,  the Company reviews the valuation and
amortization of goodwill.  As part of this review, the Company estimates the net
realizable value of goodwill and assesses whether the unamortized  balance could
be recovered  through  expected future cash flows over the remaining life of the
asset.  During the second quarter of fiscal 1999, the Company  determined that a
portion of its  goodwill  was impaired and recorded a charge to earnings of $123
million (see Note 14 - Restructuring and Other One-time Charges). At October 31,
1999 no  additional  impairment  was  indicated.  Intangible  assets  are net of
$1,533,000 and  $16,594,000 of accumulated  amortization at October 31, 1999 and
November 1, 1998, respectively.

REVENUE RECOGNITION

Revenue from product sales is  recognized at the time of shipment.  Revenue from
services is recognized as services are performed, or ratably if performed over a
service contract period.

SUPPLIER INCENTIVE FUNDS

In general,  suppliers provide the Company with various incentive programs.  The
funds  received  under these  programs  are  generally  determined  based on the
Company's purchases and/or sales of the suppliers' product. The funds are earned
through  marketing  programs or meeting  purchasing,  sales or other  objectives
established by the suppliers. Once earned, the funds are applied against product
cost or operating expenses.

ACCOUNTING FOR STOCK BASED COMPENSATION

As permitted by Statement of Financial Accounting Standards No. 123, "Accounting
for Stock Based  Compensation"  ("SFAS 123"), the Company measures  compensation
cost in accordance with Accounting  Principles Board Opinion No. 25, "Accounting
for Stock Issued to Employees" ("APB 25") but provides pro forma  disclosures of
net income and  earnings  per share as if the fair value  method (as  defined in
SFAS 123) had been applied beginning in 1996 (see Note 8).

COMPREHENSIVE INCOME

Effective November 2, 1998, the company adopted Financial  Accounting  Standards
No. 130,  "Reporting  Comprehensive  Income" ("SFAS 130"), which establishes new
rules for the reporting and display of comprehensive  income and its components;
however,  the adoption  had no material  impact on the  Company's  net income or
stockholders'  equity.  The Company's  applicable  components  of  comprehensive
income for the fiscal  years ended  October  31, 1999 and  November 1, 1998 were
$104,000 of unrealized  translation  loss and $53,000 of unrealized  translation
gain,  respectively.  These  amounts  have  not  been  displayed  separately  in
stockholders' equity as they are immaterial in nature.

INCOME TAXES

Deferred  income tax assets and  liabilities  are  recognized for the future tax
consequences   attributable  to  temporary  differences  between  the  financial
statement  carrying  amounts  of  existing  assets  and  liabilities  and  their
respective tax bases.  Deferred  income tax assets and  liabilities are measured
using  enacted  tax rates  expected  to apply to taxable  income in the years in
which these temporary differences are expected to be recovered or settled.

                                       F-9
<PAGE>
INCOME PER COMMON SHARE

The Company has adopted  Statement of Financial  Accounting  Standards  No. 128,
"Earnings Per Share" ("SFAS 128"),  which replaced the previous  presentation of
earnings  per share with a dual  presentation  of basic  earnings  per share and
diluted  earnings  per share.  Basic  earnings  per share is computed  using the
weighted average number of common shares outstanding during the period.  Diluted
earnings per share is computed  using the weighted  average number of common and
dilutive common equivalent shares outstanding. Dilutive common equivalent shares
consist of stock  options and warrants  using the  treasury  stock  method.  For
fiscal 1999 and 1998, the effect of stock options and warrants  totaling 178,266
and 471,735,  respectively,  is not included as it would be  anti-dilutive.  The
weighted average common and common equivalent shares consist of the following:

                                                    Fiscal years ended
                                          --------------------------------------
                                          October 31,  November 1,   November 2,
                                             1999         1998          1997
                                          ----------   -----------   -----------
                                                      (in thousands)
Weighted average common shares              20,571       19,783        16,731
Dilutive effect of stock options
  and warrants                                  --           --           904
                                            ------       ------        ------
Weighted average common and common
  equivalent shares outstanding             20,571       19,783        17,635
                                            ======       ======        ======

RECLASSIFICATIONS

Certain prior year amounts have been  reclassified  to conform with current year
financial statement presentation.

USE OF ESTIMATES

The preparation of financial  statements in accordance  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect  the  reported  amount  of  assets  and  liabilities  at the  date of the
financial statements and the reported amount of revenues and expenses during the
reporting period. Actual results could differ from these estimates.

NOTE 3 - ACQUISITIONS

During fiscal 1997, the Company  completed an acquisition that was accounted for
as a pooling of interests. In fiscal 1999, information was discovered indicating
that stock  transactions  had taken  place  rendering  the  pooling of  interest
accounting  inappropriate.  The impact on the  Company's  prior  year  financial
statements  was not  material,  therefore  the  prior  statements  have not been
restated to reflect purchase accounting for this transaction.  Intangible assets
and equity  were  adjusted  by $6.7  million at October  31, 1999 to reflect the
proper accounting.

During fiscal 1998, the Company completed seven separate  acquisitions that were
accounted  for using  the  purchase  method of  accounting.  In each  case,  the
purchase price was allocated to the assets purchased and the liabilities assumed
based on fair values at the date of  acquisition.  During the second  quarter of
fiscal 1999, the Company  determined that a portion of its goodwill was impaired
and  recorded  a  charge  to  earnings  (see  Note 2 -  Summary  of  Significant
Accounting  Policies - Intangible  Assets and Note 14 - Restructuring  and Other
One-time  Charges).  The  goodwill  associated  with  each  of the  acquisitions
described  below was included in the fiscal 1999 write-off.  These  acquisitions
are as follows:

In November  1997,  the Company  acquired  Microretailing,  Inc., a  Miami-based
distributor,  for  consideration  of $25 million  consisting of 1,194,055 common
shares.  The  excess of the  purchase  price  over the fair  value of net assets
acquired  was  approximately  $23.9  million and was being  amortized  using the
straight-line method over 15 years.

                                      F-10
<PAGE>
Also in November 1997, the Company acquired Advanced Information Services, Inc.,
a reseller, for consideration of $5 million consisting of 207,200 common shares,
plus an earnout agreement with a guaranteed minimum payment of $7.5 million. The
excess of the  purchase  price over the fair value of net  assets  acquired  was
approximately  $12.6  million and was being  amortized  using the  straight-line
method over 15 years.  During fiscal 1999, the Company paid $4.5 million in cash
and issued notes totaling $10.0 million for the early termination of the earnout
agreement.

In December 1997, July 1998 and August 1998, the Company  acquired  resellers in
four separate  transactions  for  consideration  of $6 million  consisting of $2
million  in  cash,  a total of  164,475  common  shares  and an  earnout  with a
guaranteed  minimum  payment of $1.5 million.  The excess of the purchase  price
over the fair value of net assets  acquired was  approximately  $4.5 million and
was being amortized using the straight-line method over 15 years.

In June 1998,  the Company  acquired a reseller  for $4.8  million of cash.  The
excess of the  purchase  price over the fair value of net  assets  acquired  was
approximately  $4.2  million  and was being  amortized  using the  straight-line
method over 15 years.

The effect of these acquisitions on the Company's revenue, income and assets was
not material. Therefore, proforma results are not presented.

NOTE 4 - PROPERTY AND EQUIPMENT

Property and equipment consist of the following:       October 31,   November 1,
                                                          1999          1998
                                                        --------      --------
                                                            (in thousands)
Equipment, furniture, fixtures and software             $178,321      $157,431
Equipment under capital lease                             22,188        20,587
Leasehold improvements                                    22,262        19,476
Land                                                       3,112         3,112
                                                        --------      --------
                                                         225,883       200,606
Less: accumulated depreciation
  and amortization                                       123,708       108,459
                                                        --------      --------
                                                        $102,175      $ 92,147
                                                        ========      ========

NOTE 5 - LEASES

The following is a schedule by year of future  minimum lease  obligations  under
noncancelable  leases together with the present value of the net minimum capital
lease obligations as of October 31, 1999:

                                      F-11
<PAGE>
                                                          Operating      Capital
                                                           Leases        Leases
                                                           -------       -------
Fiscal year ending in:                                        (in thousands)
2000                                                       $15,155       $ 3,030
2001                                                        14,247         2,740
2002                                                        12,087         1,364
2003                                                         8,786           274
2004                                                         5,219             9
Thereafter                                                   2,395            --
                                                           -------       -------
Total minimum lease obligations                            $57,889         7,417
                                                           =======
Less: amount representing interest                                           840
                                                                         -------
Present value of minimum lease obligations                               $ 6,577
                                                                         =======


None of the leases contain significant restrictive provisions;  however, some of
the leases contain  renewal options and provisions for payment by the Company of
real estate taxes,  insurance and maintenance  costs. Total rent expense was (in
thousands):

Fiscal year ended:
November 2, 1997                   $15,007
November 1, 1998                   $23,239
October 31, 1999                   $26,939


Assets  recorded  under capital leases are included in Property and Equipment as
follows:

                                                  October 31,        November 1,
                                                     1999               1998
                                                   --------           --------
                                                          (in thousands)
Equipment                                          $ 22,188           $ 20,587
Accumulated depreciation                            (15,225)           (11,792)
                                                   --------           --------
                                                   $  6,963           $  8,795
                                                   ========           ========

NOTE 6 - FINANCING ARRANGEMENTS

During the fiscal year ended  October 31,  1999,  the Company  maintained  three
financing  agreements (the "Agreements") with financing facilities totaling $660
million at the end of the year. The Agreements  included an accounts  receivable
facility (the "A/R Facility") and inventory financing facilities (the "Inventory
Facilities").

Under the A/R  Facility,  the  Company  had the right to sell  certain  accounts
receivable  from time to time, on a limited  recourse  basis, up to an aggregate
amount of $350  million  sold at any given time.  At October 31,  1999,  the net
amount of sold accounts  receivable  was $255 million and the effective  funding
was LIBOR plus 3% (8.4% at October 31, 1999).

The Inventory Facilities provided for borrowings up to $310 million.  Within the
Inventory  Facilities,  the  Company  had lines of credit  for the  purchase  of
inventory from selected product  suppliers  ("Inventory  Lines of Credit") and a
line of credit for general working capital  requirements  ("Supplemental Line of
Credit").  Payments for products  purchased  under the Inventory Lines of Credit
varied  depending upon the product  supplier,  but generally were due between 30
and 60 days from the date of the  advance.  No interest or finance  charges were
payable on the  Inventory  Lines of Credit if  payments  were made when due.  At
October 31, 1999, the Company had $114 million  outstanding  under the Inventory
Lines of Credit  (included  in  accounts  payable  in the  accompanying  Balance
Sheets), and $45 million outstanding under the Supplemental Line of Credit.

                                      F-12
<PAGE>
Borrowings  under  the  Agreements  were  secured  by  substantially  all of the
Company's assets, and the Agreements  contained certain  restrictive  covenants,
including  tangible  net worth  requirements  and ratios of debt to tangible net
worth and current assets to current liabilities.

On October 28, 1999,  the Company  entered into new  financing  facilities  (the
"Facilities") to replace the Agreements  described above. The Facilities provide
for borrowing of up to $540 million and include a $300 million  revolving credit
facility  (the  "Credit  Facility")  and $240  million  in  inventory  financing
facilities (the "New Inventory Facilities"). The Credit Facility includes a $145
million sublimit for the issuance of letters of credit.

Borrowings  under  the  Facilities  are  secured  by  substantially  all  of the
Company's  assets,  subject to other liens permitted  under the Facilities.  The
Facilities contain certain restrictive covenants,  including capital expenditure
limitations,  a minimum  interest  coverage  ratio,  a minimum  earnings  before
interest,  taxes,  depreciation and  amortization  (EBITDA) amount and a minimum
debt to EBITDA ratio. The initial covenant measurement date is January 30, 2000,
the end of the Company's first fiscal quarter.

Borrowings  under the  Facilities  are limited based on borrowing  base formulas
which consider eligible inventories, eligible accounts receivable and letters of
credit. Borrowings are also subject to the satisfaction of customary conditions,
including the absence of any material  adverse change in the Company's  business
or financial condition.

                                      F-13
<PAGE>
Interest rates on the Credit  Facility are based on the agent's base rate plus a
specified margin or LIBOR plus a specified margin.  The current margins are 2.5%
for base rate advances and 3.5% for LIBOR advances.  The margins may be adjusted
from time to time based on the  Company's  performance  against  covenants.  The
Credit  Facility also includes letter of credit and unused line fees. The Credit
Facility has a termination date of October 31, 2002.

Payments  for  products  purchased  under  the  New  Inventory  Facilities  vary
depending  upon the product  supplier,  but  generally are due between 30 and 45
days from the date of the advance. No interest or finance charges are payable on
the New Inventory  Facilities if payments are made when due. The Company has the
ability  under one of the New Inventory  Facilities  to extend  payments 30 days
beyond the initial due date with a financing fee of LIBOR plus 3.75%. One of the
New  Inventory  Facilities  has a  termination  date of October 18, 2002 and the
other has no defined termination date.

Subsequent  to October  31,  1999 the  Company  has  refinanced  all of its then
outstanding  financing  arrangements using the Credit Facility and New Inventory
Facilities  entered  into on October 28, 1999.  Had the Credit  Facility and New
Inventory  Facilities  been in use at October 31, 1999 rather than the Company's
prior financing facilities, selected balance sheet accounts on a pro forma basis
would be as follows:


                                                       As reported     Pro forma
                                                        --------       --------
                                                             (in thousands)
     Accounts receivable, net                           $220,386       $475,743
     Inventory                                           336,653        336,653
     All other current assets                             94,806         94,806
                                                        --------       --------
          Total current assets                           651,845        907,202

     Accounts payable (1)                                549,394        549,394
     All other current liabilities                        43,120         43,120
                                                        --------       --------
          Total current liabilities                      592,514        592,514

     Line of credit                                       45,000        300,357

(1)  Accounts  payable  includes  $114  million  in  inventory  credit  facility
     borrowings.

The Company's  outstanding  balance of $45 million on its  Supplemental  Line of
Credit has been  classified  as a  long-term  liability  based on the  Company's
ability  and  intent to  refinance  the  obligation  on a  long-term  basis.  In
evaluating  the ability to refinance  the  obligation on a long-term  basis,  in
addition to ensuring a long-term financing facility is in place, the Company has
evaluated its  forecasted  results of  operations  and capital  requirements  in
comparison to its available credit and the financial  covenants  associated with
its new financing arrangements.

During the first quarter of fiscal year 2000 it became apparent that the Company
would not meet its minimum  EBITDA and maximum debt to EBITDA  covenants for the
quarter ending January 30, 2000 and for each of the remaining  periods in fiscal
2000. The Company has since  renegotiated  the covenants for its Credit facility
and its New Inventory  Facilities to require  minimum  EBITDA of $2.5 million in
the fiscal quarter ending April 30, 2000 and require minimum  cumulative  EBITDA
of $12 million and $26 million for the two fiscal  quarters ending July 30, 2000
and the three fiscal  quarters  ending October 29, 2000,  respectively.  Rolling
twelve  month  EBITDA  covenants  for  fiscal  years  2001 and 2002 are based on
quarterly  EBITDA  requirements  ranging  from $19 million to $25  million.  The
Company also renegotiated its related financial ratio covenants  included in the
agreements.

In addition to the financing  facilities discussed above, the Company maintained
an accounts  receivable  purchase  agreement (the "Purchase  Agreement")  with a
commercial  credit  corporation (the "Buyer") whereby the Buyer purchased,  from
time to time at its  option,  on a  limited  recourse  basis,  certain  accounts
receivable of the Company.  At October 31, 1999, the net amount of sold accounts
receivable under the Purchase Agreement was $36 million.  The Purchase Agreement
was canceled subsequent to October 31, 1999.

The Company also  maintains  trade credit  arrangements  with its  suppliers and
other creditors to finance  product  purchases.  A few major suppliers  maintain
security interests in their products sold to the Company.

NOTE 7 - LONG-TERM OBLIGATIONS

Long-term obligations consist of the following:

                                                      October 31,    November 1,
                                                         1999           1998
                                                        ------         ------
                                                            (in thousands)
Capital lease obligations                               $6,577         $8,648
Less: current portion                                    2,497          3,095
                                                        ------         ------
                                                        $4,080         $5,553
                                                        ======         ======

Following are the annual maturities of long-term obligations (in thousands):

Fiscal year ending in:
2000                                                    $2,497
2001                                                     2,515
2002                                                     1,293
2003                                                       263
2004                                                         9
                                                        ------
                                                        $6,577
                                                        ======

                                      F-14
<PAGE>
NOTE 8 - STOCKHOLDERS' EQUITY

EMPLOYEE STOCK OPTION AND AWARD PLANS

The Company maintains three incentive plans for officers and other key employees
of the Company:  the MicroAge Inc. Long-Term  Incentive Plan, approved in fiscal
1994, the 1997 MicroAge Inc. Long-Term  Incentive Plan, approved in fiscal 1998,
and the 1998 MicroAge Inc.  Long-Term  Incentive Plan,  approved in fiscal 1999,
(the "Incentive Plans"). The Incentive Plans authorize grants of Incentive Stock
Options (ISOs),  Non-Qualified Stock Options (NQSOs), Stock Appreciation Rights,
Performance  Shares,  Restricted  Stock,  Dividend  Equivalents and other Common
Stock based  awards.  The total number of shares of common stock  available  for
awards under the Incentive Plans is 5,800,000.

The  Company  has  issued  NQSOs and ISOs  under the  Incentive  Plans at prices
representing  the fair market value of the Company's common stock on the date of
the  grant.  The NQSOs and ISOs are  granted  for terms of five or ten years and
become  exercisable on a pro-rata basis on each  anniversary of the grant over a
five-year period as long as the holder remains an employee of the Company. NQSOs
under the  Incentive  Plans were also granted in fiscal 1994,  fiscal 1997,  and
fiscal 1999 to selected  employees  in exchange for the  employees'  irrevocable
waiver of a specific  amount of base  salary or bonus  otherwise  payable by the
Company during a specific period. The options will vest in one-third  increments
beginning on the January 1 which is three years  following  the January 1 of the
calendar year in which the participant  elects to waive  compensation.  No other
awards have been made under the Incentive Plans.

In addition to the Incentive Plans, stock options are available under four plans
for  grant  to  certain   officers  and  employees  of  the  Company  at  prices
representing  the fair market value of the Company's common stock on the date of
the grant.  Options  under  these  plans are  granted for terms of ten years and
become  exercisable  on a pro-rata basis on each  anniversary  date of the grant
over a five to six-year  period as long as the holder remains an employee of the
Company.

Changes  during  fiscal  1997,  1998 and 1999 in options  outstanding  under the
employee stock option plans (including the Incentive Plans) were as follows:

                                                                     Weighted
                                                                      Average
                                                        Number    Exercise Price
                                                      of Options     per Share
                                                      ----------     ---------
Outstanding at November 3, 1996                        1,856,143      $ 9.58

   Granted                                               788,379      $20.12
   Exercised                                            (438,079)     $ 9.44
   Canceled or expired                                  (107,474)     $14.02
                                                      ----------
Outstanding at November 2, 1997                        2,098,969      $13.28

   Granted                                             1,081,575      $13.99
   Exercised                                             (79,936)     $ 6.65
   Canceled or expired                                  (238,376)     $17.63
                                                      ----------
Outstanding at November 1, 1998                        2,862,232      $13.41

   Granted                                             1,249,997      $ 8.24
   Exercised                                             (62,729)     $ 7.53
   Canceled or expired                                  (857,160)     $12.71
                                                      ----------
Outstanding at October 31, 1999                        3,192,340      $11.63
                                                      ==========

Exercisable at October 31, 1999                          788,236
                                                      ==========

                                      F-15
<PAGE>
The following table summarizes  information about the Company's stock options at
October 31, 1999:

<TABLE>
<CAPTION>
                            Options Outstanding                 Options Exercisable
                    --------------------------------------   --------------------------
                                     Weighted    Weighted                      Weighted
                                       Avg.        Avg.                          Avg.
                        Number      Contractual  Exercise        Number        Exercise
Range of              Outstanding      Years       Price      Exercisable       Price
Exercise Prices     (in thousands)   Remaining   per share   (in thousands)   per share
- ---------------     --------------   ---------   ---------   --------------   ---------
<S>                      <C>            <C>        <C>          <C>             <C>
$5.44 to $9.25           1,562          7.39       6.99            444           8.76
$10.88 to $19.44         1,412          7.80       15.00           270          14.12
$20.38 to $31.75           218          6.62       23.10            74          24.06
                        ------                                  ------
$5.44 to $31.75          3,192          7.52       11.63           788          12.03
                        ======                                  ======
</TABLE>

As permitted by Statement of Financial Accounting Standards No. 123, "Accounting
for Stock Based  Compensation"  ("SFAS 123"), the Company measures  compensation
cost in accordance with Accounting  Principles Board Opinion No. 25, "Accounting
for  Stock  Issued  to  Employees"  ("APB  25").  Had  the  Company   determined
compensation  cost in  accordance  with SFAS No. 123, the  Company's  net income
(loss) per share  would have been  reduced to the  pro-forma  amounts  indicated
below (in thousands except per share data):

                                                Fiscal year ended
                                     -----------------------------------------
                                     October 31,    November 1,    November 2,
                                        1999           1998           1997
                                     -----------    -----------    -----------
Net income (loss)    As reported      $(169,022)     $  (8,325)      $ 25,197
                     Pro-forma        $(172,421)     $ (11,009)      $ 23,374


Net income (loss)
  per common share   As reported      $   (8.22)     $   (0.42)      $   1.43
                     Pro-forma        $   (8.38)     $   (0.56)      $   1.33

Pro-forma net income (loss)  reflects only options granted after the fiscal year
ended October 30, 1995. Therefore,  the full impact of calculating  compensation
cost for stock  options under SFAS No. 123 is not reflected in the pro-forma net
income (loss) amounts  presented  above because  compensation  cost is reflected
over the options'  vesting period and  compensation for options granted prior to
October 30, 1995 is not considered.

The per share weighted-average fair value of the stock options granted under the
plan for the years ended November 2, 1997, November 1, 1998 and October 31, 1999
was $8.35, $11.71 and $4.23  respectively,  based on the date of the grant using
the  Black-Scholes  option  pricing  model with the  following  weighted-average
assumptions for all years: expected dividend yield of 0%, expected volatility of
 .724, a risk free interest rate of 4.85%, and an expected life of 3.31 years.

                                      F-16
<PAGE>
PINACOR STOCK OPTION

Effective  as of May 2, 1998,  an option  was  granted  to an  associate  of the
Company to purchase a total of 60 shares of Pinacor's common stock, representing
six percent of  Pinacor's  total  outstanding  shares,  at an exercise  price of
$150,000 per share.  The option vests in  installments  over a three year period
and  terminates  on the earliest to occur of (1) May, 2, 2002,  (2) the date the
associate  ceases to be employed by the Company or any of its  subsidiaries  for
any reason other than retirement, death or disability, or (3) one year after the
date  the  associate  ceases  to be  employed  by  the  Company  or  any  of its
subsidiaries by reason of his retirement,  death or disability.  This option was
terminated on January 12, 2000.

DIRECTOR INCENTIVE PLANS

Under the Company's 1995 Director  Incentive Plan, as amended in April 1998 (the
"Director Plan"),  on November 1 of each year,  commencing in 1998 and ending in
2004,  each  person  serving as a  Director  of the  Company  who is not also an
employee  of the  Company  is  automatically  granted  (i)  1,000  shares of the
Company's  common  stock  subject to certain  restrictions  and (ii)  options to
purchase 2,500 shares of the Company's common stock. The options vest over three
years and are subject to certain stock price hurdles after each vesting date. In
addition,  options  under the  Director  Plan  were  granted  in fiscal  1999 to
Directors in exchange for the Directors' irrevocable waiver of a specific amount
of Director fees otherwise payable by the Company during a specific period.  The
options  vest over three  years and are subject to certain  stock price  hurdles
after each  vesting  date.  As of October  31,  1999,  120,833  options had been
granted  under the  Director  Plan at prices  ranging  from  $5.88 to $22.00 per
share.  There  were  9,667  options  exercisable  as of October  31,  1999.  The
aggregate  number of shares of the Company's  common stock  available for awards
under the 1995 Director Plan is 129,167.

RESTRICTED STOCK PLAN

In accordance with the provisions of a restricted  stock plan approved in fiscal
1982,  45,000  shares of common  stock were  reserved for  issuance.  At October
31,1999,  39,938  shares had been awarded under the plan,  and 5,062  additional
shares may be awarded under the plan.

PREFERRED STOCK PURCHASE RIGHTS

In February 1989, as amended in September 1994,  November 1996 and January 1999,
the Company's  Board of Directors  adopted a Stockholder  Rights  Agreement (the
"Rights Plan") and declared a dividend  distribution of one Right for each share
of the Company's  common stock  outstanding as of the close of business on March
7, 1989 and  intends  to issue one Right for each share of common  stock  issued
between  March 7,  1989  and the  date of the  distribution  of the  Rights.  As
amended, the Rights Plan provides that when exercisable, each Right will entitle
its holder to purchase  from the Company one  one-hundredth  (.01) of a share of
Series C Junior Participating  Preferred stock at a price of $19.90. The Company
has reserved 500,000  preferred shares for issuance upon exercise of the Rights.
Generally,  the Rights become exercisable on the earlier of the date a person or
group of  affiliated  or  associated  persons  acquires or obtains the rights to
acquire  securities  representing  fifteen  percent  (15%) or more of the common
stock of the Company or on the tenth day following the  commencement of a tender
or exchange offer which would result in the offeror  beneficially owning fifteen
percent (15%) or more of the Company's common stock without the prior consent of
the Company.  In the event that an  unauthorized  person or group of  affiliated
persons  becomes the  beneficial  owner of fifteen  percent (15%) or more of the
common stock of the Company,  proper provision shall be made so that each holder
of a Right will have the right to receive, upon exercise thereof and the payment
of the  exercise  price,  that number of shares of common  stock having a market
value of two times the  exercise  price of the Right.  The Rights will expire on
October  29,  2000,   unless  redeemed   earlier  by  the  Company  pursuant  to
authorization by the Board of Directors.

                                      F-17
<PAGE>
Generally,  in the  event  that the  Company  is  involved  in a merger or other
business combination transaction after the Rights become exercisable,  provision
shall be made so that each  holder of a Right  shall have the right to  receive,
upon the exercise thereof and the payment of the exercise price,  that number of
shares  of  common  stock  of the  acquiring  company  which at the time of such
transaction  would have a market  value of two times the  exercise  price of the
Right.

ASSOCIATE STOCK PURCHASE PLAN

In March 1995, as amended in March 1999, the Board of Directors and stockholders
approved an associate stock purchase plan (the "Associate  Plan"). The Associate
Plan  provides  a  means  for  the  Company's  employees  to  authorize  payroll
deductions up to 10% of their  earnings to be used for the periodic  purchase of
the Company's common stock. Under the Associate Plan, the Company will initially
sell  shares to  participants  at a price equal to the lesser of 85% of the fair
market  value of the common stock at the  beginning of a six month  subscription
period or 85% of fair market value at the end of the  subscription  period.  The
Associate Plan is intended to qualify as an "employee stock purchase plan" under
Section 423 of the Internal Revenue Code of 1986, as amended. The maximum number
of shares that may be  purchased  under the  Associate  Plan is  1,000,000.  The
initial  subscription period began July 1, 1995. As of October 31, 1999, 812,626
shares had been  purchased  under the Associate  Plan.  The  Associate  Plan was
suspended  effective  December 2, 1999. As of that date,  no additional  payroll
deductions were accepted for the purchase of stock.

NOTE 9 - OTHER EXPENSES - NET

Other expenses - net consists of the following:

                                                   Fiscal years ended
                                           -----------------------------------
                                          October 31,  November 1,   November 2,
                                             1999         1998          1997
                                           --------     --------      --------
                                                     (in thousands)
Interest income                            $ (2,509)    $ (3,780)     $ (3,907)
Interest expense                              5,042        4,375         6,142
Flooring expense (1)                         14,902        7,534         4,923
Expenses from the sale of accounts
   receivable                                15,195       16,468        18,769

Amortization expense                          7,579        8,629         1,871
Other                                         1,008          150          (172)
                                           --------     --------      --------
                                           $ 41,217     $ 33,376      $ 27,626
                                           ========     ========      ========

(1) Flooring expense  represents  amounts paid to finance companies that provide
credit lines to certain reseller customers of the Company.

                                      F-18
<PAGE>
NOTE 10 - INCOME TAXES

The provision for (benefit from) income taxes consists of the following:

                                                 Fiscal years ended
                                     ------------------------------------------
                                    October 31,      November 1,     November 2,
                                       1999             1998            1997
                                     --------         --------        --------
                                                   (in thousands)
Current
  Federal                            $(17,285)        $  1,698        $ 16,908
  State and Foreign                     1,107              249           4,241
Deferred                               (9,410)          (1,040)         (2,767)
                                     --------         --------        --------
                                     $(25,588)        $    907        $ 18,382
                                     ========         ========        ========

The components of deferred  income tax expense  (benefit) from operations are as
follows:

                                                   Fiscal years ended
                                            ----------------------------------
                                           October 31,  November 1,  November 2,
                                             1999         1998          1997
                                            -------      -------       -------
                                                      (in thousands)
Allowance for doubtful accounts             $(4,820)     $(2,839)      $  (209)
Software development costs                      638        2,616           338
Depreciation and amortization                (6,858)        (863)       (1,075)
Restructuring reserves                           --           --           210
Inventory valuation allowance                   300         (709)         (190)
State deferral, net of federal benefit         (845)         389          (488)
All other - net                               2,175          366        (1,353)
                                            -------      -------       -------
                                            $(9,410)     $(1,040)      $(2,767)
                                            =======      =======       =======

Deferred tax assets,  which are recorded as a component of other assets or other
current assets, are comprised of the following:

                                                        October 31,  November 1,
                                                          1999          1998
                                                         -------       -------
Gross deferred tax assets:                                  (in thousands)

  Depreciation and amortization                          $ 5,819       $    --
  Allowance for doubtful accounts                          7,346         8,282
  Inventory valuation                                      2,680         3,448
  Deferred service revenue                                   210            --
  State net operating loss carry forward                   1,985            --
  Other                                                    7,185         9,324
                                                         -------       -------
      Total gross deferred tax assets                     25,225        21,054
                                                         -------       -------
Gross deferred tax liabilities:

  Depreciation and amortization                            4,510         2,904
  Other                                                      316           264
                                                         -------       -------
      Total gross deferred tax liabilities                 4,826         3,168
                                                         -------       -------
Net deferred tax asset                                   $20,399       $17,886
                                                         =======       =======

                                      F-19
<PAGE>
In  light  of  the  Company's  history  of  profitable   operations   (excluding
restructuring and other one-time  charges),  management has concluded that it is
more likely than not that the Company will  ultimately  realize the full benefit
of its deferred tax assets related to future deductible items. Accordingly,  the
Company  believes  that no valuation  allowance is required for the deferred tax
assets in excess of deferred tax liabilities.

The  effective  tax rate applied to income  before income taxes differs from the
expected federal statutory rate as follows:

                                                   Fiscal years ended
                                         ---------------------------------------
                                         October 31,   November 1,   November 2,
                                            1999          1998          1997
                                         -----------   -----------   -----------
Federal statutory rate                       35.0%         34.0%         35.0%
Addition (reduction) in taxes
  resulting from:
    State income taxes, net of
      federal tax benefit                     1.1          (7.4)          5.5
    Non-deductible meals and
      entertainment                          (0.3)         (6.3)          0.7
    Goodwill amortization                    (18.7)        (31.8)         0.3
    Other                                    (3.9)         (0.7)          0.7
                                            -----         -----         -----
                                             13.2%         (12.2)%       42.2%
                                            =====         =====         =====

NOTE 11 - COMMITMENTS

The Company has arrangements with major vendors and certain financing  companies
to develop inventory and accounts  receivable  financing  facilities for certain
reseller customers.  These arrangements include repurchase agreements that would
require the Company to repurchase  inventory  which might be repossessed  from a
reseller by the vendor or the financing  company.  As of October 31, 1999,  such
repurchases have been insignificant.

The  Company  also  provides a program  whereby the  Company  may  guarantee  an
addition to a reseller's  credit  facility with certain finance  companies.  The
Company's  maximum  exposure for guaranteed  amounts at October 31, 1999 was $14
million.  On an ongoing  basis,  the Company  assesses  the  exposure  under the
guarantee program and provides a reserve for potential losses. As of October 31,
1999,  losses  and  reserves  related  to the  guarantee  program  have not been
material.

NOTE 12 - EMPLOYEE BENEFIT PLAN

In July 1988, a deferred compensation plan (the "Savings Plan") became effective
for all eligible employees of the Company under the provisions of Section 401(k)
of the Internal Revenue Code. Employees are eligible to participate on the first
day of the Savings Plan quarter  coincident  with or following the date on which
the  employee  satisfies  all of the  eligibility  requirements.  Employees  may
contribute a  percentage  of their salary  subject to certain  limitations.  The
Company  has  historically  matched  25% of the  employee  contribution  up to a
maximum   employee   contribution  of  6%,  as  defined  in  the  Savings  Plan.
Participants  are at all  times  fully  vested in their  contributions,  and the
Company contributions, if any, become fully vested to the participant after five
years of employment.

                                      F-20
<PAGE>
In addition to the Savings  Plan,  the Company has also  adopted a  supplemental
deferred  compensation  plan (the  "Supplemental  Savings  Plan") for  employees
holding key management positions or highly compensated employees for purposes of
Title I of ERISA. Eligible employees may contribute a percentage of their salary
subject to certain  limitations as established  by the Plan  Administrator.  The
Company has historically matched 25% of the employee contribution.  Participants
are  at  all  times  fully  vested  in  their  contributions,  and  the  company
contributions,  if any, become fully vested to the participant  after five years
of  employment.  Contributions  to the  Supplemental  Savings Plan are held by a
Trustee,  however it is not qualified  under the provisions of Section 401(k) of
the Internal Revenue Code. All benefits  payable under the Supplemental  Savings
Plan therefore are unsecured obligations of the Company.

The Company recognized  matching  contribution  expense for the Savings Plan and
the  Supplemental  Savings  Plan of $2.3  million,  $1.0 million and $740,000 in
fiscal years 1999, 1998 and 1997, respectively.

NOTE 13 - SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION

The Company's non-cash investing and financing  activities and cash payments for
interest and income taxes were as follows:

                                                    Fiscal years ended
                                           -------------------------------------
                                           October 31,  November 1,  November 2,
                                              1999         1998         1997
                                           -----------  -----------  -----------
                                                      (in thousands)
Details of acquisitions:

  Fair value of assets acquired              $    --      $53,793      $47,816
  Liabilities assumed and acquisition-
    related accruals                         $    --      $59,080      $73,321
  Cash acquired                              $    --      $   101      $    76
  Note forgiven                              $    --      $    --      $   124

Details of other financing activities:
  Capital lease obligations executed
    for equipment                            $ 2,211      $ 4,875      $ 3,834

Cash paid for:
  Interest                                   $17,893      $22,677      $21,906
  Income taxes                               $ 4,089      $ 3,332      $27,301

NOTE 14 - RESTRUCTURING AND OTHER ONE-TIME CHARGES

FISCAL 1999 RESTRUCTURING AND OTHER ONE-TIME CHARGES

During the fiscal year ended October 31, 1999,  the Company  recorded a total of
$147 million ($132 million,  or $6.42 per share,  after taxes) of  restructuring
and other one-time  charges.  These charges were  recognized over the last three
quarters of fiscal 1999.

The restructuring and other one-time charges included a $123 million  write-down
of impaired  goodwill;  $8 million for the write-down to net realizable value of
software  and   equipment  no  longer   utilized  by  the  Company  due  to  the
implementation  of a new  branch  automation  system;  $9  million  in  employee
termination benefits; and $7 million primarily for facility consolidations.

                                      F-21
<PAGE>
The goodwill was written off during the second fiscal  quarter and resulted from
businesses  acquired  primarily  in  fiscal  1997  and  fiscal  1998.  Increased
competitive  pressures in the industry as well as  operating  losses  caused the
Company to reassess the  recoverability of its long-lived assets. The fair value
of the assets,  determined  through a discounted  cash flow  analysis as well as
other market analyses, was compared to the carrying amount of the assets and the
difference was recorded as a charge to earnings.

The charges associated with employee termination benefits consisted primarily of
severance pay for  approximately  560  associates.  The  reductions  occurred in
virtually  all areas of the Company over the last three fiscal  quarters of 1999
and were completed by October 31, 1999.

The  facility   consolidations   consisted  of  branch  location   closures  and
consolidations as well as consolidations of headquarters facilities. The charges
represent  lease buy out costs,  excess rent  expense  over  estimated  sublease
recoveries,  broker commissions and other costs of consolidating the facilities.
All actions on the facility consolidations were completed by October 31, 1999.

The liability for restructuring  accruals at October 31, 1999 was $10.7 million,
consisting  of $5.7  million  for  facility  consolidations,  $3.5  million  for
employee  termination  benefits and $1.5 million for business  closure and other
costs.

On  February  16,  2000,  subsequent  to the  balance  sheet  date,  the Company
announced the reduction of  approximately  250  positions  and  additional  cost
cutting initiatives.

FISCAL 1998 RESTRUCTURING AND OTHER ONE-TIME CHARGES

In February 1998, the company  initiated a plan to restructure  the Company into
two  independent  businesses - an  integration  business  ("MicroAge  Technology
Services")  and  a  distribution   business   operated  through  a  wholly-owned
subsidiary, Pinacor, Inc. ("Pinacor"). These businesses have separate management
teams, operate autonomously in their respective marketplaces,  and contract with
headquarters for a limited number of services.

In connection with the restructuring  plan discussed above, the Company recorded
a $5.6 million charge.  The  restructuring  and other one-time  charges included
$3.6 million for employee termination benefits, $1.1 million for the closing and
consolidation of redundant  locations,  and $0.9 million for other costs related
to the restructuring,  primarily one-time costs incurred in establishing Pinacor
and MicroAge Technology Services as separate businesses.  The charges associated
with  employee  termination  benefits  consisted  primarily of severance pay for
approximately 250 associates.  The reductions occurred in virtually all areas of
the Company and were  completed at November 1, 1998. As of November 1, 1998, the
remaining liability for restructuring activities was not material.

                                      F-22
<PAGE>
NOTE 15 - SEGMENT REPORTING

The  Company  operates  primarily  in  two  industry  segments:   the  wholesale
distribution of computer equipment through Pinacor and technology infrastructure
services through MTS. The Company operates  primarily in the United States,  and
therefore has only one reportable geographic segment. The accounting policies of
the segments are the same as those  described in Note 2 - Summary of Significant
Accounting Policies.

The following  table presents  certain  segment  financial  information  and the
reconciliation  of segment  financial  information  to  consolidated  totals (in
thousands):

<TABLE>
<CAPTION>
                                                Fiscal year ended October 31, 1999
                                          -------------------------------------------------
                                           Pinacor        MTS         Other        Total
                                          ----------   ----------   ----------   ----------
<S>                                       <C>          <C>          <C>          <C>
Net revenue from external customers       $4,283,720   $1,834,361   $   31,532   $6,149,613

Intersegment revenue                       1,152,561           --        2,649    1,155,210
                                          ----------   ----------   ----------   ----------
Total revenue                             $5,436,281   $1,834,361   $   34,181   $7,304,823

Income (loss) before taxes(1)             $    3,105   $ (155,235)  $   (2,842)  $ (154,972)

Interest expense                          $   14,731   $   12,828   $      345   $   27,904

Depreciation and amortization expense     $   16,879   $   20,937   $    3,139   $   40,955

Total assets                              $  644,268   $  320,106   $    9,791   $  974,165

                                                 Fiscal year ended November 1, 1998
                                          -------------------------------------------------
                                           Pinacor         MTS        Other        Total
                                          ----------   ----------   ----------   ----------
Net revenue from external customers       $3,680,274   $1,798,885   $   40,872   $5,520,031

Intersegment revenue                       1,326,833           --          884    1,327,717
                                          ----------   ----------   ----------   ----------
Total revenue                             $5,007,107   $1,798,885   $   41,756   $6,847,748

Income (loss) before taxes(1)             $   56,510   $  (39,007)  $    2,527   $   20,030

Interest expense                          $    4,776   $   10,621   $       59   $   15,456

Depreciation and amortization expense     $    7,460   $   28,645   $    3,021   $   39,126

Total assets                              $  773,729   $  517,208   $    6,686   $1,297,623

                                                  Fiscal year ended November 2, 1997
                                          -------------------------------------------------
                                           Pinacor        MTS         Other        Total
                                          ----------   ----------   ----------   ----------
Net revenue from external customers       $2,837,883   $1,522,066   $   19,259   $4,379,208

Intersegment revenue                       1,268,644           --           --    1,268,644
                                          ----------   ----------   ----------   ----------
Total revenue                             $4,106,527   $1,522,066   $   19,259   $5,647,852

Income (loss) before taxes                $   68,051   $    1,345   $      939   $   70,335

Interest expense                          $   13,601   $    3,323   $       73   $   16,997

Depreciation and amortization expense     $    8,725   $    9,955   $      487   $   19,167

Total assets                              $  668,743   $  460,322   $    4,046   $1,133,111
</TABLE>

                                      F-23
<PAGE>
Reconciliation                                    Fiscal years ended
                                        ---------------------------------------
                                        October 31,   November 1,   November 2,
                                           1999          1998          1997
                                        -----------   -----------   -----------
Revenue
  Total revenue for segments            $ 7,304,823   $ 6,847,748   $ 5,647,852

  Elimination of intersegment revenue    (1,155,210)   (1,327,717)   (1,268,644)
                                        -----------   -----------   -----------
      Total consolidated revenue        $ 6,149,613   $ 5,520,031   $ 4,379,208
                                        ===========   ===========   ===========
Income (loss) before taxes
  Total from segments                   $  (154,972)  $    20,030   $    70,335

  Unallocated amounts                       (39,638)      (27,448)      (26,756)
                                        -----------   -----------   -----------
      Total consolidated income
        (loss) before taxes             $  (194,610)  $    (7,418)  $    43,579
                                        ===========   ===========   ===========
Interest expense -  net
  Total from segments                   $    27,904   $    15,456   $    16,997

  Unallocated amounts                         4,726         9,141         8,198
                                        -----------   -----------   -----------
      Total consolidated net
        interest expense                $    32,630   $    24,597   $    25,195
                                        ===========   ===========   ===========
Depreciation and amortization expense
  Total from segments                   $    40,955   $    39,126   $    19,167

  Unallocated amounts                         3,619           891         4,470
                                        -----------   -----------   -----------
      Total consolidated depreciation
        and amortization expense        $    44,574   $    40,017   $    23,637
                                        ===========   ===========   ===========
Total assets
  Total from segments                   $   974,165   $ 1,297,623   $ 1,133,111

  Intersegment asset elimination            (46,757)         (481)         (535)

  Unallocated amounts (2)                  (140,765)       18,001      (213,180)
                                        -----------   -----------   -----------
      Total consolidated assets         $   786,643   $ 1,315,143   $   919,396
                                        ===========   ===========   ===========

(1)  Includes an allocated  portion of restructuring  and other one-time charges
     for the fiscal years ended October 31, 1999 and November 1, 1998.

(2)  Unallocated   total  assets  includes  negative  amounts  of  $255,357,000,
     $38,962,000 and  $289,689,000  for receivables sold to a finance company at
     October  31,  1999,  November 1, 1998 and  November 2, 1997,  respectively.
     Gross  receivables  are included in the segments  and the  offsetting  sale
     amount is included in a corporate balance sheet.

                                      F-24
<PAGE>
NOTE 16 - SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)

Consolidated  quarterly  financial  information  for fiscal  1999 and 1998 is as
follows (in thousands except per share data):

<TABLE>
<CAPTION>
                                                    Fiscal 1999
                                -------------------------------------------------------
Quarter ended                   January 31     May 2 (1)     August 1 (2)  October 31 (3)
                                -----------   -----------    -----------    -----------
<S>                             <C>           <C>            <C>            <C>
Revenue                         $ 1,444,841   $ 1,656,541    $ 1,514,480    $ 1,533,751

Gross profit                    $   101,770   $    86,638    $    99,183    $    85,389

Operating income (loss)         $    12,483   $  (153,546)   $     4,277    $   (16,607)

Net income (loss)               $     2,066   $  (147,341)   $    (3,170)   $   (20,577)
                                ===========   ===========    ===========    ===========
Net income (loss) per common
  and common equivalent share   $      0.10   $     (7.19)   $     (0.15)   $     (0.99)
                                ===========   ===========    ===========    ===========

                                                     Fiscal 1998
                                -------------------------------------------------------
Quarter ended                   February 1      May 3 (4)      August 2     November 1
                                -----------    -----------    -----------   -----------
Revenue                         $ 1,179,011    $ 1,326,950    $ 1,441,246   $ 1,572,824

Gross profit                    $    73,825    $    84,581    $    86,671   $   108,164

Operating income (loss)         $       764    $      (671)   $     8,884   $    16,981

Net income (loss)               $    (6,116)   $    (5,957)   $        26   $     3,722
                                ===========    ===========    ===========   ===========
Net income (loss) per common
  and common equivalent share   $     (0.31)   $     (0.30)   $      0.00   $      0.18
                                ===========    ===========    ===========   ===========
</TABLE>

Totals may not crossfoot due to rounding.

(1)  The fiscal quarter ended May 2, 1999 includes $134,159,000 of restructuring
     and other one-time charges.
(2)  The  fiscal   quarter   ended  August  1,  1999   includes   $5,411,000  of
     restructuring and other one-time charges.
(3)  The  fiscal   quarter  ended  October  31,  1999  includes   $7,892,000  of
     restructuring and other one-time charges.
(4)  The fiscal quarter ended May 3, 1998 includes  $5,600,000 of  restructuring
     and other one-time charges.

                                      F-25
<PAGE>
                                 MicroAge, Inc.
                                   Schedule II
                 Valuation and Qualifying Accounts and Reserves
                                 (in thousands)
       Years ended October 31, 1999, November 1, 1998 and November 2, 1997

<TABLE>
<CAPTION>
                                 Balance at   Charged to    Charged                    Balance
                                beginning of  costs and     to other    Dedcutions/     at end
        Description                period      expenses     accounts    write-offs    of period
        -----------               --------     --------     --------     --------      --------
<S>                               <C>          <C>          <C>          <C>           <C>
Allowance for doubtful accounts:

Year ended November 2, 1997       $  8,405     $  9,208     $   0.00     $ (6,647)     $ 10,966
                                  ========     ========     ========     ========      ========
Year ended November 1, 1998       $ 10,966     $ 13,640           --     $ (4,188)     $ 20,418
                                  ========     ========     ========     ========      ========
Year ended October 31, 1999       $ 20,418     $ 28,794           --     $(19,532)     $ 29,680
                                  ========     ========     ========     ========      ========
</TABLE>

                                       S-1
<PAGE>
                                 1999 10-K EXHIBIT INDEX

EXHIBIT NO.                            DESCRIPTION

3.1       Restated Certificate of Incorporation of MicroAge,  Inc. (Incorporated
          by reference to Exhibit 3.1 to the  Quarterly  Report on Form 10-Q for
          the quarter ended May 1, 1994)

3.2       By-Laws of  MicroAge,  Inc.,  amended and restated as of July 16, 1998
          (Incorporated  by reference to Exhibit 4.2 to  Registration  Statement
          No. 333-62763, filed on September 2, 1998)

4.1       Specimen Common Stock Certificate

4.2       Amended and Restated Rights Agreement, dated as of September 28, 1994,
          between  MicroAge,  Inc.  and  First  Interstate  Bank  of  California
          (Incorporated  by  reference  to  Exhibit  1.1 to the Form  8-A  filed
          January 13, 1994)

4.2.1     First  Amendment,  dated  as of  November  5,  1996,  by  and  between
          MicroAge,  Inc.  and  American  Stock  Transfer  and Trust  Company to
          Amended and Restated Rights Agreement, dated as of September 28, 1994,
          between  MicroAge,  Inc.  and  First  Interstate  Bank  of  California
          (Incorporated  by reference to Exhibit  4.2.1 to the Annual  Report on
          Form 10-K for year ended November 3, 1996)

4.2.2     Second  Amendment,  dated January 28, 1999,  by and between  MicroAge,
          Inc. and American Stock Transfer and Trust Company to Amended Restated
          Rights  Agreement,  dated as of September 28, 1994,  between MicroAge,
          Inc.  and  First  Interstate  Bank  of  California   (incorporated  by
          reference to Exhibit  4.2.3 to the  Registration Statement on Form S-8
          filed March 3, 1999)

4.2.3     Third  Amendment,  dated  September 30, 1999 by and between  MicroAge,
          Inc. and  American  Stock  Transfer  and Trust  Company to Amended and
          Restated  Rights  Agreement  dated as of September  28, 1994,  between
          MicroAge,  Inc. and First Interstate Bank of California  (incorporated
          by reference to Exhibit 1.4 to the Form 8-K filed October 25, 1999)

10.1      MicroAge,  Inc. Executive  Supplemental  Savings Plan (1), amended and
          restated as of October 31, 1997  (Incorporated by reference to Exhibit
          10.1 to the  Annual  Report on Form  10-K for the  fiscal  year  ended
          November 2, 1997)

10.2      Form of MicroAge 1994 Management Equity Program Award Agreement by and
          between  MicroAge,  Inc. and certain  executives (1)  (Incorporated by
          reference  to Exhibit  10.2 to the Annual  Report on Form 10-K for the
          fiscal year ended October 30, 1994)

10.2.1    Form of  First  Amendment,  dated  as of  December  14,  1995,  to the
          MicroAge 1994 Management Equity Program Award Agreement by and between
          MicroAge,  Inc. and certain  executives (1) (Incorporated by reference
          to Exhibit 10.2.1 to the Annual Report on Form 10-K for the year ended
          November 3, 1996)
<PAGE>
10.3      MicroAge,  Inc.  1998  Associate  Stock  Award Plan,  effective  as of
          September 24, 1998 (1)  (incorporated  by reference to Exhibit 10.3 to
          the Annual  Report on Form 10-K for the fiscal year ended  November 1,
          1998)

10.4      Form of MicroAge,  Inc. 1997 Management Equity Program Award Agreement
          by and between MicroAge, Inc. and certain executives (1) (Incorporated
          by  reference  to Exhibit  10.4 to the Annual  Report on Form 10-K for
          fiscal year ended November 3, 1996)

10.5      Amended and  Restated  Employment  Agreement,  dated as of November 4,
          1996,  by and between  Jeffrey D.  McKeever  and  MicroAge,  Inc.  (1)
          (Incorporated  by reference  to Exhibit  10.5 to the Annual  Report on
          Form 10-K for fiscal year ended November 3, 1996)

10.5.1    First  Amendment,  dated  January 12,  2000,  to Amended and  Restated
          Employment Agreement, by and between Jeffrey D. McKeever and MicroAge,
          Inc. (1)

10.6      Supplemental  Executive  Retirement  Plan, dated as of October 1, 1992
          (1)  (Incorporated  by  reference to Exhibit  10.65.2 to  Registration
          Statement No. 33-33094)

10.6.1    First  Amendment to  Supplemental  Executive  Retirement  Plan,  dated
          September 26, 1996 (1) (Incorporated by reference to Exhibit 10.6.1 to
          the Annual Report on Form 10-K for fiscal year ended November 2, 1997)

10.6.2    Second  Amendment to Supplemental  Executive  Retirement  Plan,  dated
          October 1, 1997 (1)  (Incorporated  by reference to Exhibit  10.6.2 to
          the Annual Report on Form 10-K for fiscal year ended November 2, 1997)

10.7      Amended and Restated  Split-Dollar  Insurance  Agreement,  dated as of
          December  14,  1994,  by and  between  MicroAge,  Inc.  and Jeffrey D.
          McKeever (1)  (Incorporated  by reference to the  Quarterly  Report on
          Form 10-Q for the quarter ended July 30, 1995)

10.8      Endorsement Split-Dollar Insurance Agreement, dated November 25, 1997,
          by  and  between   MicroAge,   Inc.   and  Jeffrey  D.   McKeever  (1)
          (Incorporated  by reference to Exhibit 10.2 to the Quarterly Report on
          Form 10-Q for the quarter ended February 1, 1998)

10.9      MicroAge,  Inc.  Compensation  Trust,  dated  February 1, 1998, by and
          between  MicroAge,  Inc. and Northern Trust Bank of Arizona,  N.A. (1)
          (Incorporated  by reference to Exhibit 10.1 to the Quarterly Report on
          Form 10-Q for the quarter ended February 1, 1998)

10.10     MicroAge,  Inc. 1994 Management Equity Program Award Agreement,  dated
          as of December 14, 1993, by and between MicroAge,  Inc. and Jeffrey D.
          McKeever  (1)  (Incorporated  by  reference  to Exhibit  10.5.2 to the
          Annual Report on Form 10-K for fiscal year ended November 3, 1996)
<PAGE>
10.10.1   First Amendment,  dated December 14, 1995, to the MicroAge,  Inc. 1994
          Management  Equity Program Award  Agreement,  dated as of December 14,
          1993,  by and  between  MicroAge,  Inc.  and Jeffrey D.  McKeever  (1)
          (Incorporated  by reference to Exhibit  10.5.3 to the Annual Report on
          Form 10-K for fiscal year ended November 3, 1996)

10.11     MicroAge,  Inc. 1999 Management Equity Program Award Agreement,  dated
          as of April 23,  1999,  by and between  MicroAge,  Inc. and Jeffrey D.
          McKeever  (1)  (Incorporated  by  reference  to  Exhibit  10.2  to the
          Quarterly Report on Form 10-Q for the quarter ended May 2, 1999)

10.12     Non-Qualified  Stock Option Agreement  between Jeffrey D. McKeever and
          MCCI Holding Company, effective as of May 2, 1998 (1) (incorporated by
          reference to Exhibit  10.11 to the Annual  Report on Form 10-K for the
          fiscal year ended November 1, 1998)

10.12.1   First Amendment, dated as of December 31, 1998, to Non-Qualified Stock
          Option Agreement  between Jeffrey D. McKeever and MCCI Holding Company
          (1) (incorporated by reference to Exhibit 10.11.1 to the Annual Report
          on Form 10-K for the fiscal year ended November 1, 1998)

10.13     Amended and  Restated  Employment  Agreement,  dated as of November 4,
          1996, by and between Alan P. Hald and MicroAge, Inc. (1) (Incorporated
          by  reference  to Exhibit  10.6 to the Annual  Report on Form 10-K for
          fiscal year ended November 3, 1996)

10.14     Split--Dollar  Insurance Agreement,  dated as of December 24, 1992, by
          and between MicroAge, Inc. and Alan P. Hald (1)

10.14.1   First  Amendment,  dated  June  18,  1999,  to the  1992  Split-Dollar
          Insurance Agreement by and between MicroAge, Inc. and Alan P. Hald (1)

10.15     Split-Dollar Insurance Agreement, dated as of January 29, 1997, by and
          between MicroAge, Inc. and Alan P. Hald (1) (Incorporated by reference
          to Exhibit  10.6.1 to the Annual  Report on Form 10-K for fiscal  year
          ended November 3, 1996)

10.15.1   First  Amendment,  dated  June  18,  1999,  to the  1997  Split-Dollar
          Insurance Agreement by and between MicroAge, Inc. and Alan P. Hald (1)

10.16     MicroAge,  Inc. 1994 Management Equity Program Award Agreement,  dated
          as of December 14,  1993,  by and between  MicroAge,  Inc. and Alan P.
          Hald (1)  (Incorporated  by reference to Exhibit  10.6.2 to the Annual
          Report on Form 10-K for fiscal year ended November 3, 1996)
<PAGE>
10.16.1   First Amendment,  dated December 14, 1995, to the MicroAge,  Inc. 1994
          Management  Equity Program Award  Agreement,  dated as of December 14,
          1993, by and between MicroAge, Inc. and Alan P. Hald (1) (Incorporated
          by reference to Exhibit  10.6.3 to the Annual  Report on Form 10-K for
          fiscal year ended November 3, 1996)

10.17     MicroAge, Inc. Compensation Trust for Alan P. Hald, dated February 23,
          1999, by and between MicroAge, Inc. and Northern Trust Bank of Arizona
          (1) (Incorporated by reference to Exhibit 10.2 to the Quarterly Report
          on Form 10-Q for the quarter ended January 31, 1999)

10.18     Agreement  and  General  Release,  dated  as of June  18,  1999 by and
          between MicroAge, Inc. and Alan P. Hald (1)

10.19     Amended and  Restated  Employment  Agreement,  dated as of November 4,
          1996,  by  and  between  James  R.  Daniel  and  MicroAge,   Inc.  (1)
          (Incorporated  by reference  to Exhibit  10.7 to the Annual  Report on
          Form 10-K for fiscal year ended November 3, 1996)

10.20     Split-Dollar  Insurance  Agreement,  dated as of September 1, 1995, by
          and between James R. Daniel and MicroAge,  Inc. (1)  (Incorporated  by
          reference to Exhibit  10.5.2 to the Annual Report on Form 10-K for the
          fiscal year ended October 29, 1995)

10.21     MicroAge,  Inc. 1994 Management Equity Program Award Agreement,  dated
          as of December 14, 1993,  by and between  MicroAge,  Inc. and James R.
          Daniel (1)  (Incorporated by reference to Exhibit 10.7.2 to the Annual
          Report on Form 10-K for fiscal year ended November 3, 1996)

10.21.1   First Amendment,  dated December 14, 1995, to the MicroAge,  Inc. 1994
          Management  Equity Program Award  Agreement,  dated as of December 14,
          1993,  by  and  between  MicroAge,   Inc.  and  James  R.  Daniel  (1)
          (Incorporated  by reference to Exhibit  10.7.3 to the Annual Report on
          Form 10-K for fiscal year ended November 3, 1996)

10.22     MicroAge,  Inc. 1999 Management Equity Program Award Agreement,  dated
          as of April 23,  1999,  by and  between  MicroAge,  Inc.  and James R.
          Daniel (1) (Incorporated by reference to Exhibit 10.3 to the Quarterly
          Report on Form 10-Q for the quarter ended May 2, 1999)

10.23     Employment  Agreement,  dated as of January 4,  1999,  by and  between
          Robert G. O'Malley and Pinacor Inc. (1)  (incorporated by reference to
          Exhibit  10.18 to the Annual  Report on Form 10-K for the fiscal  year
          ended November 1, 1998)

10.24     Split-Dollar  Insurance  Agreement,  dated as of September 1, 1995, by
          and between Robert G. O'Malley and MicroAge, Inc. (1) (Incorporated by
          reference to Exhibit  10.8.1 to the Annual Report on Form 10-K for the
          fiscal year ended November 3, 1996)
<PAGE>
10.24.1   First Amendment,  dated as of June 24, 1999, to the 1995  Split-Dollar
          Insurance  Agreement  by and  between  MicroAge,  Inc.  and  Robert G.
          O'Malley (1)

10.24.2   Second  Amendment dated as of June 24, 1999, to the 1995  Split-Dollar
          Insurance  Agreement  by and  between  MicroAge,  Inc.  and  Robert G.
          O'Malley (1)

10.25     Split-Dollar Insurance Agreement, dated as of January 27, 1997, by and
          between  Robert G. O'Malley and MicroAge,  Inc. (1)  (Incorporated  by
          reference to Exhibit  10.8.2 to the Annual Report on Form 10-K for the
          fiscal year ended November 3, 1996)

10.25.1   First  Amendment,  dated  June  24,  1999,  to the  1997  Split-Dollar
          Insurance  Agreement  by and  between  MicroAge,  Inc.  and  Robert G.
          O'Malley (1)

10.25.2   Second  Amendment  dated  June  24,  1999,  to the  1997  Split-Dollar
          Insurance  Agreement  by and  between  MicroAge,  Inc.  and  Robert G.
          O'Malley (1)

10.26     MicroAge,  Inc. 1997 Management  Equity Program Award Agreement by and
          between  MicroAge,  Inc. and Robert G. O'Malley (1)  (Incorporated  by
          reference to Exhibit  10.8.3 to the Annual Report on Form 10-K for the
          fiscal year ended November 3, 1996)

10.27     MicroAge,  Inc. 1999 Management Equity Program Award Agreement,  dated
          as of April 23,  1999,  by and between  MicroAge,  Inc.  and Robert G.
          O'Malley  (1)  (Incorporated  by  reference  to  Exhibit  10.5  to the
          Quarterly Report on Form 10-Q for the quarter ended May 2, 1999)

10.28     Agreement and General Release,  dated as of June 24, 1999 by and among
          MicroAge, Inc., Pinacor, Inc., and Robert G. O'Malley. (1)

10.29     Amended and  Restated  Employment  Agreement,  dated as of November 4,
          1996,  by and between  Christopher  J. Koziol and  MicroAge,  Inc. (1)
          (Incorporated  by reference  to Exhibit  10.9 to the Annual  Report on
          Form 10-K for the fiscal year ended November 3, 1996)

10.29.1   First  Amendment,  dated as of April 1, 1998,  to Amended and Restated
          Employment  Agreement,  by  and  between  Christopher  J.  Koziol  and
          MicroAge, Inc. (1)

10.29.2   Second  Amendment,  dated as of  January  28,  1999,  to  Amended  and
          Restated  Employment  Agreement,  by and between Christopher J. Koziol
          and MicroAge, Inc. (1)

10.29.3   Third  Amendment,  dated as of  September  30,  1999,  to Amended  and
          Restated  Employment  Agreement,  by and between Christopher J. Koziol
          and MicroAge, Inc. (1)
<PAGE>
10.29.4   Fourth  Amendment,  dated as of  February  15,  2000,  to Amended  and
          Restated  Employment  Agreement,  by and between Christopher J. Koziol
          and MicroAge, Inc. (1)

10.30     Split Dollar  Insurance  Agreement,  dated as of September 1, 1995, by
          and between Christopher J. Koziol and MicroAge, Inc. (1) (Incorporated
          by reference to Exhibit  10.9.1 to the Annual  Report on Form 10-K for
          the fiscal year ended November 3, 1996)

10.31     MicroAge,  Inc. 1994 Management Equity Program Award Agreement,  dated
          as of December 14, 1993, by and between MicroAge, Inc. and Christopher
          J. Koziol (1)  (Incorporated  by  reference  to Exhibit  10.9.2 to the
          Annual Report on Form 10-K for the fiscal year ended November 3, 1996)

10.31.1   First Amendment,  dated December 14, 1995, to the MicroAge,  Inc. 1994
          Management  Equity Program Award  Agreement,  dated as of December 14,
          1993,  by and between  MicroAge,  Inc. and  Christopher  J. Koziol (1)
          (Incorporated  by reference to Exhibit  10.9.3 to the Annual Report on
          Form 10-K for fiscal year ended November 3, 1996)

10.32     MicroAge,  Inc. 1999 Management Equity Program Award Agreement,  dated
          as of April 23, 1999, by and between MicroAge, Inc. and Christopher J.
          Koziol (1) (Incorporated by reference to Exhibit 10.4 to the Quarterly
          Report on Form 10-Q for the quarter ended May 2, 1999)

10.33     Director's Fee Waiver,  dated April 21, 1999, by and between MicroAge,
          Inc. and Lynda M. Applegate (1)

10.34     Director's Fee Waiver,  dated April 11, 1999, by and between MicroAge,
          Inc. and Cyrus F. Freidheim, Jr. (1)

10.35     Director's Fee Waiver,  dated April 15, 1999, by and between MicroAge,
          Inc. and Roy A. Herberger, Jr. (1)

10.36     Director's Fee Waiver,  dated April 13, 1999, by and between MicroAge,
          Inc. and William H. Mallender (1)

10.37     Director's Fee Waiver,  dated April 12, 1999, by and between MicroAge,
          Inc. and Steven G. Mihaylo (1)

10.38     Director's Fee Waiver,  dated April 22, 1999, by and between MicroAge,
          Inc. and Dianne C. Walker (1)

10.39     The Amended and  Restated  MicroAge,  Inc.  1989 Stock Option Plan (1)
          (Incorporated  by reference to Exhibit 10.4 to the Quarterly Report on
          Form 10-Q for the quarter ended January 30, 1994)
<PAGE>
10.40     The Amended and Restated MicroAge,  Inc.  Directors' Stock Option Plan
          (1) (Incorporated by reference to Exhibit 10.5 to the Quarterly Report
          on Form 10-Q for the quarter ended January 30, 1994)

10.41     Amended and Restated  MicroAge,  Inc.  Retirement Savings and Employee
          Stock  Ownership  Plan  and  Trust  Agreement  (1)   (Incorporated  by
          reference to Exhibit  10.14 to the Annual  Report on Form 10-K for the
          fiscal year ended October 30, 1994)

10.41.1   First Amendment to the Amended and Restated MicroAge,  Inc. Retirement
          Savings and Employee  Stock  Ownership  Plan and Trust  Agreement  (1)
          (Incorporated  by reference to Exhibit 10.1 to the Quarterly Report on
          Form 10-Q for the quarter ended April 30, 1995)

10.41.2   Second Amendment to the Amended and Restated MicroAge, Inc. Retirement
          Savings and Employee Stock Ownership Plan and Trust  Agreement,  dated
          March 14, 1996 (1)  (Incorporated  by reference to Exhibit 10.1 to the
          Quarterly Report on Form 10-Q for the quarter ended July 28, 1996)

10.41.3   Third Amendment to the Amended and Restated MicroAge,  Inc. Retirement
          Savings and Employee Stock Ownership Plan and Trust  Agreement,  dated
          October 28, 1996 (1)  (Incorporated by reference to Exhibit 10.22.3 to
          the Annual Report on Form 10-K for fiscal year ended November 3, 1996)

10.41.4   Fourth Amendment to the Amended and Restated MicroAge, Inc. Retirement
          Savings and Employee Stock Ownership Plan and Trust  Agreement,  dated
          December 4, 1996 (1)  (Incorporated by reference to Exhibit 10.23.4 to
          the Annual Report on Form 10-K for fiscal year ended November 3, 1996)

10.41.5   Fifth  Amendment,  dated January 31, 1997, to the Amended and Restated
          MicroAge,  Inc.  Retirement  Savings and Employee Stock Ownership Plan
          and Trust Agreement (1)  (Incorporated by reference to Exhibit 10.1 to
          the Quarterly  Report on Form 10-Q for the quarter  ended  February 2,
          1997).

10.41.6   Sixth  Amendment,  dated  August 1, 1997,  to the Amended and Restated
          MicroAge,  Inc.  Retirement  Savings and Employee Stock Ownership Plan
          and Trust Agreement (1)  (Incorporated by reference to Exhibit 10.3 to
          the  Quarterly  Report on Form 10-Q for the  quarter  ended  August 3,
          1997).

10.41.7   Seventh  Amendment  to  the  MicroAge,  Inc.  Retirement  Savings  and
          Employee  Stock  Ownership  Plan and  Trust,  dated  April 2, 1998 (1)
          (Incorporated  by reference to Exhibit 10.3 to the Quarterly Report on
          Form 10-Q for the quarter ended May 3, 1998).

10.41.8   Eighth Amendment to the MicroAge, Inc. Retirement Savings and Employee
          Stock Ownership Plan and Trust,  dated April 2, 1998 (1) (Incorporated
          by reference to Exhibit 10.3 to the Quarterly  Report on Form 10-Q for
          the quarter ended May 3, 1998).
<PAGE>
10.42     MicroAge 1994 Long-Term  Incentive Plan (1) (Incorporated by reference
          to  Exhibit  A to the  Proxy  Statement  for  the  Annual  Meeting  of
          Stockholders  of  MicroAge,  Inc.  held on March  23,  1994,  File No.
          0-15995)

10.43     MicroAge,  Inc. 1997  Long-Term  Incentive Plan (1)  (Incorporated  by
          reference to Appendix B to the Proxy  Statement for the Annual Meeting
          of  Stockholders  of MicroAge,  Inc.  held on April 1, 1998,  File No.
          0-15995)

10.44     1995 MicroAge,  Inc. Director  Incentive Plan, as amended and restated
          (1)  (Incorporated  by reference to Appendix C to the Proxy  Statement
          for the Annual Meeting of Stockholders of MicroAge, Inc. held on April
          1, 1998, File No. 0-15995)

10.45     MicroAge,  Inc. 1995 Director  Incentive  Plan Stock Option  Agreement
          between  MicroAge,  Inc. and William H. Mallender (1) (Incorporated by
          reference to Exhibit 10.6 to the Quarterly Report on Form 10-Q for the
          quarter ended May 2, 1999)

10.46     MicroAge,  Inc. 1995 Director  Incentive  Plan Stock Option  Agreement
          between  MicroAge,  Inc. and Lynda M. Applegate (1)  (Incorporated  by
          reference to Exhibit 10.7 to the Quarterly Report on Form 10-Q for the
          quarter ended May 2, 1999)

10.47     MicroAge,  Inc. 1995 Director  Incentive  Plan Stock Option  Agreement
          between  MicroAge,  Inc. and Cyrus F. Freidheim (1)  (Incorporated  by
          reference to Exhibit 10.8 to the Quarterly Report on Form 10-Q for the
          quarter ended May 2, 1999)

10.48     MicroAge,  Inc. 1995 Director  Incentive  Plan Stock Option  Agreement
          between  MicroAge,  Inc. and Roy A.  Herberger  (1)  (Incorporated  by
          reference to Exhibit 10.9 to the Quarterly Report on Form 10-Q for the
          quarter ended May 2, 1999)

10.49     MicroAge,  Inc. 1995 Director  Incentive  Plan Stock Option  Agreement
          between  MicroAge,  Inc.  and Dianne C.  Walker (1)  (Incorporated  by
          reference to Exhibit  10.10 to the  Quarterly  Report on Form 10-Q for
          the quarter ended May 2, 1999)

10.50     MicroAge,  Inc. 1995 Director  Incentive  Plan Stock Option  Agreement
          between  MicroAge,  Inc.  and Steven G. Mihaylo (1)  (Incorporated  by
          reference to Exhibit  10.11 to the  Quarterly  Report on Form 10-Q for
          the quarter ended May 2, 1999)

10.51     MicroAge, Inc. 1995 Associate Stock Purchase Plan (1) (Incorporated by
          reference to Appendix B to the Proxy  Statement for the Annual Meeting
          of  Stockholders  of MicroAge,  Inc. held on March 15, 1995,  File No.
          0-15995)

10.51.1   First  Amendment to the MicroAge,  Inc. 1995 Associate  Stock Purchase
          Plan (1)  (Incorporated  by reference to Exhibit 99.1 to  Registration
          Statement No. 33-58901)
<PAGE>
10.51.2   Second  Amendment to the MicroAge,  Inc. 1995 Associate Stock Purchase
          Plan (1)  (Incorporated  by reference to Exhibit 10.3 to the Quarterly
          Report on Form 10-Q for fiscal quarter ended January 28, 1996)

10.51.3   Third  Amendment to the MicroAge,  Inc. 1995 Associate  Stock Purchase
          Plan (1)

10.51.4   Fourth  Amendment to the MicroAge,  Inc. 1995 Associate Stock Purchase
          Plan (1)

10.52     Form  of  Administrative  Services  Agreement  for  the  Non-qualified
          Deferred  Compensation  Plan  Document  by  The  Prudential  Insurance
          Company of America with the Company and Pinacor,  Inc., dated July 15,
          1999 (1)  (Incorporated  by  reference  to Exhibit  10.3 of  Quarterly
          Report on Form 10-Q for the quarter ended August 1, 1999)

10.53     Form of Trust  Agreement by and between  Prudential  Trust Company and
          the Company and Pinacor,  Inc. for the Executive  Supplemental Savings
          Plan,  dated August 1, 1999 (1)  (Incorporated by reference to Exhibit
          10.4 of Quarterly  Report on Form 10-Q for the quarter ended August 1,
          1999)

10.54     Form of The  Prudential  Insurance  Company of America  Administrative
          Services Agreement for an Individually Designed Plan Document with the
          Company and Pinacor,  Inc.,  dated July 15, 1999 (1)  (Incorporated by
          reference  to Exhibit  10.5 of  Quarterly  Report on Form 10-Q for the
          quarter ended August 1, 1999)

10.55     Form of Trust  Agreement by and between  Prudential  Trust Company and
          the Company and Pinacor,  Inc. for the Retirement  Savings Plan, dated
          August 1, 1999 (1)  (Incorporated  by  reference  to  Exhibit  10.6 of
          Quarterly Report on Form 10-Q for the quarter ended August 1, 1999)

10.56     Credit  Agreement  dated as of October 28, 1999 by and among  MicroAge
          Technology Services, L.L.C. and Pinacor, Inc. as Borrowers,  MicroAge,
          Inc., as Parent Guarantor,  the Lender Parties thereto,  and Citibank,
          N.A., as Collateral Agent and Administrative Agent for Lender Parties

10.56.1   Amendment No. 1 and Waiver  dated as of January 30, 2000 to the Credit
          Agreement among MicroAge Technology Services, L.L.C. and Pinacor, Inc.
          as Borrowers,  MicroAge, Inc., as Parent Guarantor, the Lender Parties
          thereto,  and Citibank,  N.A., as Collateral Agent and  Administrative
          Agent for Lender Parties.

10.57     Amended and Restated  Agreement for Wholesale  Financing,  dated as of
          October 29, 1999 by and among IBM Credit  Corporation,  as Lender, MTS
          Holding Company,  MicroAge Computer Centers, Inc., MicroAge Technology
          Services,   L.L.C.,  Pinacor,  Inc.,  collectively  as  customers  and
          MicroAge, Inc. as Parent

10.57.1   Acknowledgment,  Waiver and  Amendment  No.1 dated January 30, 2000 to
          Amended and Restated  Agreement  for Wholesale  Financing  dated as of
          October 29, 1999 by and among IBM Credit  Corporation,  as Lender, MTS
          Holding Company, MicroAge Computer Centers, Inc.,  MicroAge Technology
          Services,   L.L.C.,  Pinacor,  Inc.,  collectively  as  customers  and
          MicroAge, Inc. as Parent
<PAGE>
10.58     COMPAQ Computer Corporation Dealer Agreement,  dated April 1, 1984, by
          and between COMPAQ Computer  Corporation and MicroAge Computer Stores,
          Inc.  (Incorporated  by  reference  to  Exhibit  10.1 to  Registration
          Statement No. 33-14333)

10.59     COMPAQ Computer Corporation Central Purchase Agreement, dated November
          21, 1983,  by and between  COMPAQ  Computer  Corporation  and MicroAge
          Computer  Stores,  Inc.  (Incorporated by reference to Exhibit 10.2 to
          Registration Statement No. 33-14333)

10.60     Amendment,  dated June 15, 1992,  to the COMPAQ  Computer  Corporation
          Central  Purchase  Agreement  dated  November  21, 1983 by and between
          COMPAQ  Computer   Corporation  and  MicroAge  Computer  Stores,  Inc.
          (Incorporated by reference to Exhibit 10.8 to Quarterly Report on Form
          10-Q for the quarter ended March 31, 1993)

10.61     Apple Authorized Dealer Sales Agreement, dated as of April 1, 1989, by
          and between Apple Computer,  Inc. and MicroAge  Computer Stores,  Inc.
          (Incorporated  by reference  to Exhibit  10.4 to the Annual  Report on
          Form 10-K for the fiscal year ended September 30, 1989)

10.61.1   Amendment,  dated April 1, 1989, to the Apple Authorized  Dealer Sales
          Agreement  dated as of April 1, 1989 by and  between  Apple  Computer,
          Inc. and MicroAge Computer Centers, Inc. (Incorporated by reference to
          Exhibit  10.4.1 to the Annual  Report on Form 10-K for the fiscal year
          ended September 30, 1990)

10.61.2   Letter  Agreement,  dated September 30, 1992, to the Apple  Authorized
          Dealer Sales  Agreement dated as of April 1, 1989 by and between Apple
          Computer,  Inc. and MicroAge Computer Centers,  Inc.  (Incorporated by
          reference to Exhibit 10.9 to the Quarterly Report on Form 10-Q for the
          quarter ended March 31, 1993)

10.61.3   Letter  Agreement,  dated  February 28, 1994, to the Apple  Authorized
          Dealer Sales  Agreement dated as of April 1, 1989 by and between Apple
          Computer,  Inc. and MicroAge Computer Centers,  Inc.  (Incorporated by
          reference  to Exhibit  10.24.3 to the Annual  Report on Form 10- K for
          the fiscal year ended October 30, 1994)

10.61.4   Letter Agreement,  dated June 23, 1994, to the Apple Authorized Dealer
          Sales  Agreement  dated  as of  April  1,  1989 by and  between  Apple
          Computer,  Inc. and MicroAge Computer Centers,  Inc.  (Incorporated by
          reference  to Exhibit  10.24.4 to the Annual  Report on Form 10- K for
          the fiscal year ended October 30, 1994)

10.62     Authorized Apple Wholesaler U.S. Sales Agreement, dated April 2, 1998,
          by and between Apple  Computer,  Inc. and MicroAge  Computer  Centers,
          Inc.  (incorporated by reference to Exhibit 10.44 to the Annual Report
          on Form 10-K for the fiscal year ended November 1, 1998)
<PAGE>
10.63     U.S. First Tier Reseller Agreement,  dated as of March 1, 1997, by and
          between Hewlett- Packard Company and MicroAge,  Inc.  (Incorporated by
          reference to Exhibit  10.46 to the Annual  Report on Form 10-K for the
          fiscal year ended November 2, 1997)

10.64     Form of  Franchise  Agreement,  effective  December  8,  1993,  by and
          between MicroAge, Inc. and its franchisees  (Incorporated by reference
          to Exhibit 10.10 to the Quarterly  Report on Form 10-Q for the quarter
          ended May 1, 1994)

10.64.1   Rider to Franchise Agreement,  effective December 1993, by and between
          MicroAge, Inc. and its existing franchisees (Incorporated by reference
          to Exhibit  10.26.1  to the Annual  Report on Form 10-K for the fiscal
          year ended October 30, 1994)

10.64.2   Rider to Franchise Agreement,  effective December 1993, by and between
          MicroAge,  Inc. and its new franchisees  (Incorporated by reference to
          Exhibit  10.26.2 to the Annual Report on Form 10-K for the fiscal year
          ended October 30, 1994)

10.65     Form of  Franchise  Agreement  by and between  MicroAge,  Inc. and its
          franchisees  effective as to franchise agreements executed after March
          1997  (Incorporated by reference to Exhibit 10.48 to the Annual Report
          on Form 10-K for the fiscal year ended November 2, 1997)

10.66     Form of Purchasing  Agreement,  effective January 1997, by and between
          MicroAge,  Inc. and its Independent Computer Dealers  (Incorporated by
          reference to Exhibit  10.49 to the Annual  Report on Form 10-K for the
          fiscal year ended November 2, 1997)

10.67     Form of Purchase  Agreement,  effective  January  1997, by and between
          MicroAge, Inc. and its resellers (Incorporated by reference to Exhibit
          10.38 to the Annual Report on Form 10-K for fiscal year ended November
          3, 1996)

10.68     Triple Net  Industrial  Lease,  dated as of December 21, 1993,  by and
          between  Catellus   Development   Corporation  and  MicroAge  Computer
          Centers,  Inc.  (Incorporated  by  reference  to Exhibit  10.22 to the
          Quarterly Report on Form 10-Q for the quarter ended May 1, 1994)

10.69     Triple Net  Industrial  Lease,  dated July 28,  1993,  by and  between
          Catellus Development  Corporation and MicroAge Computer Centers,  Inc.
          (Incorporated by reference to Exhibit 10.24 to the Quarterly Report on
          Form 10-Q for the quarter ended May 1, 1994)

10.69.1   Amendment No. One,  dated  December 21, 1993, to Triple Net Industrial
          Lease  dated  July  28,  1993  by  and  between  Catellus  Development
          Corporation  and MicroAge  Computer  Centers,  Inc.  (Incorporated  by
          reference to Exhibit  10.25 to the  Quarterly  Report on Form 10-Q for
          the quarter ended May 1, 1994)

10.70     Lease  Amendment,  dated  September 9, 1994, to Triple Net  Industrial
          Leases  dated July 16, 1985,  July 28, 1993,  and December 21, 1993 by
          and between  Catellus  Development  Corporation and MicroAge  Computer
          Centers,  Inc.  (Incorporated  by reference to Exhibit  10.34.2 to the
          Annual Report on Form 10-K for the fiscal year ended October 30, 1994)
<PAGE>
10.71     Lease  Agreement,  dated November 18, 1994, by and between Duke Realty
          Limited  partnership and Kenco Group, Inc.  (Incorporated by reference
          to Exhibit 10.2 to the  Quarterly  Report on Form 10-Q for the quarter
          ended July 30, 1995)

10.71.1   Assignment and Assumption of Lease Agreement,  dated July 18, 1994, to
          Lease  dated  November  18, 1994 by and  between  Duke Realty  Limited
          partnership  and Kenco  Group,  Inc.  (Incorporated  by  reference  to
          Exhibit  10.2.1 to the  Quarterly  Report on Form 10-Q for the quarter
          ended July 30, 1995)

10.72     Industrial  Lease,  dated August 28, 1996, by and between MICC Venture
          and   MicroRetailing   Inc.,  d/b/a  Inter  PC  and  d/b/a  Micro  Age
          (Incorporated  by reference to Exhibit  10.55 to the Annual  Report on
          Form 10-K for the fiscal year ended November 2, 1997)

11        EPS Calculation

21        List of Subsidiaries of MicroAge, Inc.

23        Consent of Independent Accountants

27        Financial Data Schedule

99.1      Private   Securities   Litigation  Reform  Act  of  1995  Safe  Harbor
          Compliance Statement for Forward-Looking  Statements

99.2      Company and ESOT Rights Agreement,  dated as of April 27, 1990, by and
          between  MicroAge,  Inc., The MicroAge,  Inc.  Retirement  Savings and
          Employee Stock Ownership Trust and Citizens and Southern Trust Company
          (Georgia),  N.A.,  solely  as  Trustee  of  the  ESOT  and  not in its
          individual capacity  (Incorporated by reference to Exhibit 28.4 to the
          Current Report on Form 8-K dated May 7, 1990)

99.3      Trust  Agreement,  dated  December 30, 1994, by and between  MicroAge,
          Inc. and First Interstate Bank of Arizona,  N.A., as Trustee on behalf
          of The MicroAge,  Inc. Retirement Savings and Employee Stock Ownership
          Plan and Trust  (Incorporated  by  reference  to  Exhibit  99.8 to the
          Annual Report on Form 10-K for the fiscal year ended October 30, 1994)

- ----------
(1)  Management  contract for  compensatory  plan or arrangement  required to be
     filed as an exhibit pursuant to Item 14(c) of Form 10-K.

NUMBER                                                                    SHARES
                                 MicroAge(R), Inc.

              INCORPORATED UNDER THE LAWS OF THE STATE OF DELAWARE

                                                               CUSIP 594928 10 3
                                             SEE REVERSE FOR CERTAIN DEFINITIONS

THIS CERTIFIES THAT


IS THE OWNER OF

fully paid and  non-assessable  shares of COMMON STOCK, par value $.01 per share

of MICROAGE,  INC.  transferable  on the books of the  Corporation by the holder
hereof  in  person  or by  duly  authorized  attorney  upon  surrender  of  this
certificate   properly   endorsed.   This   certificate   is  not  valid  unless
countersigned by the Transfer Agent and registered by the Registrar.

  Witness the facsimile signatures of its duly authorized officers.

DATED

/s/ Jeffrey D. McKeever
CHAIRMAN OF THE BOARD

/s/
SECRETARY
                          COUNTERSIGNED AND REGISTERED
                                     AMERICAN STOCK TRANSFER & TRUST COMPANY
                                                    TRANSFER AGENT AND REGISTRAR
                          BY
                                                            AUTHORIZED SIGNATURE

                          AMERICAN BANK NOTE COMPANY.

     The  Corporation  will furnish  without charge to each  stockholder  who so
requests the powers,  designations,  preferences  and  relative,  participating,
optional,  or other special  rights of each class of stock or series thereof and
the  qualifications,  limitations or  restrictions  of such  preferences  and/or
rights.  Such  requests  shall  be made to the  Corporation's  Secretary  at the
principal office of the Corporation.

     This  certificate  also evidences and entitles the holder hereof to certain
rights as set forth in an Amended  and  Restated  Rights  Agreement  dated as of
September  28,  1994 (the  "Rights  Agreement"),  the terms of which are  hereby
incorporated herein by reference and a copy of which is on file at the principal
executive offices of MicroAge, Inc. Under certain circumstances, as set forth in
the Amended and  Restated  Rights  Agreement,  such Rights will be  evidenced by
separate  certificates  and will no longer  be  evidenced  by this  certificate.
MicroAge, Inc. will mail to the holder of this certificate a copy of the Amended
and restated Rights Agreement  without charge after receipt of a written request
therefor. Under certain circumstances,  as set forth in the Amended and Restated
Rights  Agreement,  Rights issued to any Person who becomes an Acquiring  Person
(as defined in the Amended and Restated  Rights  Agreement)  may become null and
void.

     KEEP THIS CERTIFICATE IN A SAFE PLACE, IF IT IS LOST,  STOLEN, OR DESTROYED
THE CORPORATION  WILL REQUIRE A BOND OF INDEMNITY AS A CONDITION TO THE ISSUANCE
OF A REPLACEMENT CERTIFICATE.

     The following  abbreviations,  when used in the  inscription on the face of
this  certificate,  shall be  construed  as though they were written out in full
according to applicable laws and regulations:

TEN COM - as tenants in common
TEN ENT - as tenants by the entireties
JT TEN  - as joint tenants with right
          of survivorship and not as
          tenants in common

                         UNIF GIFT MIN ACT-         Custodian
                                           ---------          -----------
                                             (Cust)             (Minor)
                                           under Uniform Gifts to Minors
                                           Act
                                              ---------------------------
                                                       (State)
                         UNIF TRF MIN ACT-          Custodian (until age       )
                                          ----------                    -------
                                            (Cust)
                                                        under Uniform Transfers
                                          --------------
                                              (Minor)
                                          to Minors Act
                                                       -------------------------
                                                               (State)

    Additional abbreviations may also be used though not in the above list.

FOR VALUE RECEIVED,                       hereby sell, assign and transfer unto.
                   -----------------------
PLEASE INSERT SOCIAL SECURITY OR OTHER
   IDENTIFYING NUMBER OF ASSIGNEE

- ------------------------------
- --------------------------------------------------------------------------------
 (PLEASE PRINT OR TYPEWRITE NAME AND ADDRESS, INCLUDING ZIP CODE, OF ASSIGNEE)

- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
                                                                          Shares
- --------------------------------------------------------------------------
of  capital  stock  represented  by  the  within  Certificate,   and  do  hereby
irrevocably constitute and appoint
                                                                        Attorney
- ------------------------------------------------------------------------
to transfer  the said stock on the books of the within  named  Corporation  with
full power of substitution in the premises.

Dated
     ----------------------------------

               X
                ----------------------------------------------------------------
               X
                ----------------------------------------------------------------
               THE  SIGNATURE(S)  TO THIS  ASSIGNMENT  MUST  CORRESPOND WITH THE
       NOTICE: NAME(S)  AS  WRITTEN  UPON THE FACE OF THE  CERTIFICATE  IN EVERY
               PARTICULAR,  WITHOUT  ALTERATION  OR  ENLARGEMENT  OR ANY  CHANGE
               WHATEVER.

Signature(s) Guaranteed
By
  ----------------------------------------------------------
THE SIGNATURE(S) MUST BE GUARANTEED BY AN ELIGIBLE GUARANTOR
INSTITUTION   (BANKS,   STOCKBROKERS,   SAVINGS   AND   LOAN
ASSOCIATIONS   AND  CREDIT  UNIONS  WITH  MEMBERSHIP  IN  AN
APPROVED SIGNATURE GUARANTEE MEDALLION PROGRAM), PURSUANT TO
S.E.C. RULE 17Ad-15.

                               FIRST AMENDMENT TO
                              AMENDED AND RESTATED
                              EMPLOYMENT AGREEMENT

     This  First  Amendment  (the  "AMENDMENT")  to  the  Amended  and  Restated
Employment Agreement (the "EMPLOYMENT AGREEMENT") by and between MICROAGE, INC.,
a Delaware corporation (the "COMPANY") and JEFFREY D. MCKEEVER (the "EXECUTIVE")
is made as of this 12th day of  January,  2000 by and  between  the  Company and
Executive.

                                   RECITALS:

     WHEREAS, the Company and Executive entered into the Employment Agreement on
November 4, 1996; and

     WHEREAS,   pursuant  to  Section  7.5  of  the  Employment  Agreement,  the
Employment Agreement may be amended only by a written document signed by each of
the parties thereto; and

     WHEREAS,  the Company granted to Executive the option to purchase 6% of the
outstanding common stock of Pinacor,  Inc., an indirect wholly-owned  subsidiary
of the Company  ("PINACOR"),  for the aggregate  purchase  price of Nine Million
Dollars  ($9,000,000),  all in  accordance  with the terms of the  Non-Qualified
Stock Option  Agreement  (Jeffrey D. McKeever)  effective as of May 2, 1998 (the
"PINACOR OPTION  AGREEMENT"),  which is attached to this Amendment as Attachment
A; and

     WHEREAS,  Executive  has  surrendered  all of his rights  under the Pinacor
Option  Agreement  by  delivering  notice  of  such  surrender  to  Mr.  William
Mallender,  Chairman of the Compensation Committee of the Board, a copy of which
is attached to this Amendment as Attachment B; and

     WHEREAS, the Company and Executive desire to amend the Employment Agreement
to pay Executive a bonus upon the  disposition of Pinacor as  consideration  for
Executive's surrender of all rights under his Option Agreement.

     NOW,  THEREFORE,  in consideration of the premises,  and for other valuable
consideration,  the  sufficiency of which is hereby  acknowledged by each of the
parties hereto, the parties hereby agree as follows:

                                  AGREEMENTS:

     1.  Section 2.2 of the  Employment  Agreement  (BONUS  PAYMENTS)  is hereby
amended by adding a new  paragraph  (c) to the end  thereof  which shall read as
follows:
<PAGE>
     (c) Executive  shall, in addition,  be entitled to a bonus payment upon the
Disposition (as defined in Section 7.1) of Pinacor, Inc., a Delaware corporation
("PINACOR") if the Disposition  occurs during  Executive's  period of employment
hereunder or within one year following his termination of employment for reasons
of death, Total Disability (as defined in Section 7.1) or Retirement (as defined
in Section 7.1). The bonus shall be payable in one lump sum within ten (10) days
following the Disposition.  The bonus shall equal Six Percent (6%) of the amount
by which the Disposition Price (as defined in Section 7.1) exceeds $150,000,000.

     2. Section 7.1 of the Employment Agreement  (DEFINITIONS) is hereby amended
by adding new  paragraphs  (yy),  (zz) and (aaa) to the end thereof  which shall
read as follows:

          (yy)  "DISPOSITION"  shall mean the sale or other  transfer  of all or
     substantially  all of the common stock or assets of Pinacor or MCCI Holding
     Company  to any  individual  or entity  other than an  "Affiliate",  or the
     merger,  consolidation  or other  combination  of Pinacor  or MCCI  Holding
     Company with any entity other than an  "Affiliate".  For this  purpose,  an
     "Affiliate"  is any  entity  that is part of the same  controlled  group of
     corporations as the Company within the meaning of Section 1563 of the Code.

          (zz) "DISPOSITION  PRICE" shall mean the aggregate value placed on the
     common stock or assets of Pinacor or MCCI Holding Company by the parties to
     the  Disposition  or, if the parties to the  Disposition  do not  expressly
     agree to an aggregate value, the Disposition  Price shall be the value that
     the  Compensation  Committee  of the Board  determines  to be the  inherent
     aggregate  value of the Pinacor or MCCI  Holding  Company  common  stock or
     assets for purposes of the Disposition.

          (aaa) "PINACOR" - as defined in Section 2.2(c).

     3. The  provisions of this Amendment  shall amend only those  provisions of
the Employment  Agreement  referred to herein and those provisions not expressly
amended hereby shall remain in full force and effect.

     4. The  modifications  made by this Amendment  shall be effective as of the
date of execution of this Amendment.

                                      -2-
<PAGE>
         IN  WITNESS  WHEREOF,  the  parties  hereto  have  duly  executed  this
Amendment as of the date first above written.

COMPANY:                                EXECUTIVE:

MICROAGE, INC.                          /s/ Jeffrey D. McKeever
                                        ----------------------------------------
                                        Jeffrey D. McKeever
By: /s/ Jeffrey D. McKeever
    -------------------------------
Name:  Jeffrey D. McKeever
Title: Chairman of the Board and
       Chief Executive Officer

                                      -3-

                                                                       EXHIBIT B


                        Split-Dollar Insurance Agreement

     THIS  AGREEMENT is made and entered into this 24th day of December  1992 by
and between MicroAge, Inc., a Delaware corporation (the "Company") and Alan Hald
(the "Executive");

     WHEREAS,  the Company has agreed to provide a $1,000,000  death  benefit to
the Executive during the term of his employment  under the Employment  Agreement
dated as of October 1, 1992 by and between the  Company and the  Executive  (the
"Employment Agreement"); and

     WHEREAS,  the Company and the Executive  agree that this death benefit will
be provided under a  life-paid-up-atage-65  policy (the "Policy")  issued by The
Northwestern Mutual Life Insurance Company (the "Insurer"); and

     WHEREAS,  the  Company  shall  receive  the Policy  Cash Value (as  defined
herein) or the face value of the Policy in excess of $1,000,000 in the event the
Executive incurs a Substantial Risk of Forfeiture (as defined herein); and

     WHEREAS, this Agreement is being entered into pursuant to Section 2-A(a) of
the  Employment  Agreement  (terms not otherwise  defined  herein shall have the
meanings attributed to them in the Employment Agreement);
<PAGE>
     NOW,  THEREFORE,  effective  as of the date  hereof,  the  Company  and the
Executive agree as follows:

                                    SECTION 1

                          ISSUANCE, OWNERSHIP, PREMIUMS

     The  Insurer  shall  issue the Policy to the  Executive,  who shall own the
Policy,  subject to the Company's rights recited hereinafter.  The Company shall
pay all  required  annual  premiums of at least  $58,000  during the term of the
Policy, but not after death,  Retirement,  Total Disability or other termination
of employment of the Executive  under the  Employment  Agreement.  The Executive
agrees to report  taxable  income  attributable  to the Policy as required under
applicable  rulings of the Internal  Revenue  Service.  The total death  benefit
under the Policy shall be of whatever amount is selected by the Company, so long
as the  proceeds  of  the  Policy  are  at  least  adequate  to pay  Executive's
designated  beneficiary  the  $1,000,000  death  benefit.  The  Policy  shall be
dividend-bearing, and the dividends shall be used to purchase additional amounts
of paid-up life insurance on the Executive's life.  Neither an insured amount in
excess of the $1,000,000 nor the additional  amounts  provided by application of
dividends  shall  expand the  Company's  obligation  to provide the stated death
benefit of $1,000,000.  Photostatic  copies of the Policy,  including the policy

                                       -2-
<PAGE>
application  theref or, shall be attached as exhibits to this Agreement.  During
the term of this  Agreement,  the Company  will not  exercise  nor  withhold its
consent TO the  exercise by Policy  Owner of any rights,  privileges  or options
conferred  by the terms of the  Policy on the  Insured  other  than the right to
borrow (which shall require the prior  written  consent of the Company)  against
the aggregate cash value in the Policy  (subject to the rights of the Company as
SET forth herein). With the prior written consent of the Executive,  the Company
may borrow against the aggregate cash value in the Policy.

                                    SECTION 2

                                      DEATH

     The Policy shall be appropriately  endorsed to provide that at the death of
the Executive his designated beneficiary shall be paid $1,000,000 and the excess
of the Policy proceeds shall be paid to the Company.

                                    SECTION 3

                              POLICY CASH VALUE AND
                         SUBSTANTIAL RISK OF FORFEITURE

     For all purposes of this Agreement, the term "Policy Cash Value" shall mean
the lesser of (i) the  aggregate  premiums paid by the Company or (ii) the total

                                       -3-
<PAGE>
cash value of the Policy on the date the Policy  Cash Value IS  determined.  For
all purposes of this Agreement,  "Substantial  Risk of Forfeiture"  means (i) in
the event of Executive's death prior to age 65, the death proceeds of the Policy
in excess of  $1,000,000;  and (ii) in the event of  Executive's  termination of
employment for any reason other than death, the Policy Cash Value.

                                    SECTION 4

                                RETIREMENT, ETC.

     At the Executive's age 65 (or earlier  termination of his employment  under
the Employment  Agreement by the Company other than for dearh),  the Policy Cash
Value shall paid to the Company, and the Policy shall become solely the property
of the Executive. Any cash value in excess of the Policy Cash Value shall be the
property of the Executive.

                                    SECTION 5

                              COLLATERAL ASSIGNMENT

     Notwithstanding  that the Executive is the owner of the Policy, the Company
has certain rights thereto as provided herein.  The Executive has a right to (i)
$1,000,000 in death  proceeds if he dies prior to his  termination of employment

                                       -4-
<PAGE>
and (ii) any CASH  value in  excess of the  Policy  Cash  Value.  So much of the
Policy proceeds upon  Executive's  death as exceeds  $1,000,000 shall be paid by
the Insurer to the Company, and, upon Executive's  termination of employment for
any reason other than death,  the Policy Cash Value shall be paid by the Insurer
to the Company.  Those rights of the Company  shall be written into a collateral
assignment of the Policy, which shall be executed by the Executive, delivered to
the Company and made a part of this Agreement.

                                    SECTION 6

                                  MISCELLANEOUS

(1)  This Agreement shall terminate at termination of the Executive's employment
     under the Employment Agreement.

(2)  This  Agreement may be amended only in a writing  signed by the Company and
     the Executive. Executive agrees not to amend the Policy without the written
     consent of the Company.

(3)  This Agreement  shall be construed in accordance with the laws of the State
     of Arizona.

(4)  If any provision  hereof is deemed  unenforceable,  said provision shall be
     interpreted  in a  manner  which  approximates  the  desired  outcome.  The
     unenforceability  Executive") of any provision  hereunder  shall not affect
     the other provisions hereunder.

                                       -5-
<PAGE>
(5)  This  Agreement  may not be assigned by either party without the consent of
     the other,  except that a corporate  successor to the Company may accede to
     the Company's rights and obligations hereunder.

(6)  Except as  otherwise  expressly  provided  for herein,  the  provisions  of
     Section 6 of the Employment  Agreement are  incorporated  herein and made a
     part hereof.

     IN WITNESS  WHEREOF,  the  Company and the  Executive  have  executed  this
Agreement on this 24th day of December, 1992, at Tempe, Arizona.


                                        /s/ Alan Hald
- -----------------------------           ----------------------------------------
Witness:                                Alan Hald
                                        ("Executive")


- -----------------------------           MICROAGE, INC.
Witness:                                ("Company")

                                        By: /s/ Jeffrey D. McKeever
                                            ------------------------------------
                                            Name: Jeffrey D. McKeever
                                            Title:

                                       -6-
<PAGE>
                              COLLATERAL ASSIGNMENT

                   Under Policy Number 12331341 (the "Policy")
            Issued by The Northwestern Mutual Life Insurance Company
                       Policy Owner and Insured: Alan Hald

          In compliance  with the  Employment  Agreement  dated as of October 1,
1992 executed by and between  MicroAge,  Inc. (the "Company") and Alan Hald (the
"Policy  Owner") and a  split-dollar  insurance  agreement of even date herewith
between the Policy Owner and the Company,  Policy Owner hereby  agrees to assign
the following interests in the Policy to the Company:

     (1)  If Policy Owner dies prior to his  termination of employment  with the
          Company,  The Northwestern Mutual Life Insurance Company ("NML") shall
          pay any death benefit in excess of $1,000,000 to the Company.

     (2)  In the event of Policy  Owner a  termination  of  employment  with the
          Company for any reason other than death, NML shall pay the Policy Cash
          Value  (i.e.,  the lesser of the total cash value of the Policy or the
          aggregate amount of premiums paid by the Company) to the Company.

     (3)  The  Policy  Owner  shall be the owner of the  Policy,  subject to the
          interests  assigned to the Company herein.  The Policy Owner alone may
          exercise  all of the rights and  privileges  specified  in the Policy,
<PAGE>
          except  neither  Policy  Owner nor  Company  may  borrow  against  the
          aggregate cash value in the Policy without the written consent of both
          parties.

Dated: December 24, 1992

                                        /s/ Alan Hald
                                        ----------------------------------------
                                        Alan Hald


                                        MICROAGE, INC.

                                        /s/ Jeffrey D. McKeever
                                        ----------------------------------------
                                        Jeffrey D. McKeever

                                       -2-

                             FIRST AMENDMENT TO THE

                      1992 SPLIT-DOLLAR INSURANCE AGREEMENT

                                 BY AND BETWEEN

                         MICROAGE, INC. AND ALAN P. HALD

     This First Amendment to the Split-Dollar Insurance Agreement by and between
MicroAge, Inc., a Delaware corporation, and Alan P. Hald dated December 24, 1992
(the "1992 SPLIT-DOLLAR AGREEMENT") is made as of this 18th day of June, 1999.

                                R E C I T A L S:

     A. WHEREAS,  Alan P. Hald (the "INSURED") acquired insurance on his life in
accordance with the terms and provisions of the 1992 Split-Dollar Agreement; and

     B. WHEREAS, MicroAge, Inc. (the "CORPORATION") has paid all premiums due on
the Policy through November 12, 1999 in accordance with the terms and provisions
of the 1992 Split-Dollar Agreement; and

     C. WHEREAS,  the Corporation and the Insured have entered into an Agreement
and  General  Release  (the  "SEPARATION  AGREEMENT")  regarding  the  Insured's
separation from his employment with the Corporation  effective as of November 1,
1999; and

     D. WHEREAS,  the  Separation  Agreement  requires the amendment of the 1992
Split-Dollar Agreement;

     NOW,  THEREFORE,  the  parties,  in  consideration  of the mutual  promises
contained herein, hereby agree as follows:

                                  AMENDMENTS:

     1.  Section 1 of the 1992  Split-Dollar  Agreement  is hereby  amended  and
restated in its entirety as follows:

                                   SECTION 1

                          ISSUANCE, OWNERSHIP, PREMIUMS

     The  Insurer  shall  issue the Policy to the  Executive,  who shall own the
Policy, subject to the Company's rights recited hereinafter.
<PAGE>
     The Company  shall pay all required  premiums of at least $58,000 until the
earlier  of (i) the  Executive's  death,  (ii)  the  Executive's  attainment  of
alternative  employment,  or (iii)  November 1, 2001 (the  "TERMINATION  DATE").
Notwithstanding  the foregoing,  if the Insured attains  alternative  employment
prior to his death and prior to November 1, 2001, the Termination  Date will not
occur until the earlier of the  Insured's  death or November 1, 2001;  provided,
however,  that  the  Insured  notifies  the  Corporation  in  writing  that  the
split-dollar benefits offered by the alternative employer for similarly situated
executives  are less  favorable  than  those  available  under the Split  Dollar
Agreement and the Corporation,  in the exercise of good faith business judgment,
concurs, and, provided further, that the Insured waives any right to receive any
split-dollar  benefits from the alternative employer during the time MicroAge is
providing  such  benefits.   The  Executive  agrees  to  report  taxable  income
attributable to the Policy as required under applicable  rulings of the Internal
Revenue Service.

     The total death  benefit  under the Policy  shall be of whatever  amount is
selected  by the  Company,  so long as the  proceeds  of the Policy are at least
adequate to pay Executive's designated beneficiary the $1,000,000 death benefit.
The  Policy  shall  be  dividend-bearing,  and the  dividends  shall  be used to
purchase  additional  amounts of paid-up life insurance on the Executive's life.
Neither an insured amount in excess of the $1,000,000 nor the additional amounts
provided by  application of dividends  shall expand the Company's  obligation to
provide the stated death benefit of $1,000,000.

     Photostatic  copies  of  the  Policy,   including  the  policy  application
therefor, shall be attached as exhibits to this Agreement.

     During  the term of this  Agreement,  the  Company  will not  exercise  nor
withhold its consent to the  exercise by Policy Owner of any rights,  privileges
or options  conferred  by the terms of the Policy on the Insured  other than the
right to borrow (which shall require the prior written consent of the Company as
set forth herein). With the prior written consent of the Executive,  the Company
may borrow against the aggregate cash value in the Policy.

                                      -2-
<PAGE>
     2.  Section 4 of the 1992  Split-Dollar  Agreement  is hereby  amended  and
restated in its entirety as follows: SECTION 4

                                   TERMINATION

     Upon the earlier of the Executive's attainment of alternative employment or
November 1, 2001,  the Policy Cash Value shall be paid to the  Company,  and the
Policy shall  become  solely the  property of the  Executive.  Any cash value in
excess of the Policy Cash Value shall be the property of the Executive.

     3.  Section 5 of the 1992  Split-Dollar  Agreement  is hereby  amended  and
restated in its entirety as follows:

                                    SECTION 5

                              COLLATERAL ASSIGNMENT

     Notwithstanding  that the Executive is the owner of the Policy, the Company
has certain rights thereto as provided herein.  The Executive has a right to (i)
$1,000,000 in death  proceeds if he dies prior to the earlier of his  attainment
of alternative  employment or November 1, 2001 and (ii) any cash value in excess
of the Policy  Cash Value.  Upon the  Executive's  death,  so much of the Policy
proceeds as exceeds $1,000,000 shall be paid by the Insurer to the Company. Upon
the earlier of the Executive's  attainment of alternative employment or November
1, 2001,  the Policy  Cash Value  shall be paid by the  Insurer to the  Company.
These rights of the Company as amended by the First Amendment to this Agreement,
shall be written  into an amended  collateral  assignment  of the Policy,  which
shall be executed by the  Executive,  delivered  to the Company and made part of
this Agreement.

     4. Paragraph (1) of Section 6 of the 1992 Split-Dollar  Agreement is hereby
amended and restated in its entirety as follows:

     (1) This  Agreement  shall  terminate  upon the earlier of the  Executive's
attainment of alternative employment or November 1, 2001.

                                      -3-
<PAGE>
     IN WITNESS  WHEREOF,  the parties hereto have executed this First Amendment
as of the date first above written.

                                    MICROAGE, a Delaware Corporation

                                    /s/ JAMES R. DANIEL
                                    --------------------------------------------
                                    James R. Daniel
                                    Executive Vice President and Chief Financial
                                    Officer

                                    /s/ ALAN P. HALD
                                    --------------------------------------------
                                    Alan P. Hald

                                      -4-
<PAGE>
                          AMENDED COLLATERAL ASSIGNMENT

                   Under Policy Number 12331341 (the "Policy")
            Issued by The Northwestern Mutual Life Insurance Company
                     Policy Owner and Insured: Alan P. Hald

     In compliance with the First Amendment to the 1992  Split-Dollar  Insurance
Agreement  By and Between  MicroAge,  Inc. and Alan P. Hald dated as of June 18,
1999,  Alan P. Hald (the "Policy  Owner")  hereby agrees to assign the following
interests in the Policy to MicroAge, Inc. (the "Company"):

     (1)  If  Policy  Owner  dies  prior to the  earlier  of his  attainment  of
          alternative  employment or November 1, 2001, The  Northwestern  Mutual
          Life Insurance  Company  ("NML") shall pay any Policy death benefit in
          excess of $1,000,000 to the Company.

     (2)  Upon  the  earlier  of  Policy   Owner's   attainment  of  alternative
          employment  or November  1, 2001,  NML shall pay the Policy Cash Value
          (i.e.,  the  lesser  of the  total  cash  value of the  Policy  or the
          aggregate amount of premiums paid by the Company) to the Company.

     (3)  The  Policy  Owner  shall be the owner of the  Policy,  subject to the
          interests  assigned to the Company herein.  The Policy Owner alone may
          exercise  all of the rights and  privileges  specified  in the Policy,
          except  neither  Policy  Owner nor  Company  may  borrow  against  the
          aggregate cash value in the Policy without the written consent of both
          parties.

DATED: June 18, 1999

                                    /s/ ALAN P. HALD
                                    --------------------------------------------
                                    Alan P. Hald

                                    MICROAGE, INC., a Delaware Corporation

                                    /s/ JAMES R. DANIEL
                                    --------------------------------------------
                                    James R. Daniel
                                    Executive Vice President and Chief
                                    Financial Officer

                                       -5-

                             FIRST AMENDMENT TO THE

                      1997 SPLIT-DOLLAR INSURANCE AGREEMENT

                                 BY AND BETWEEN

                         MICROAGE, INC. AND ALAN P. HALD

     This First Amendment to the Split-Dollar Insurance Agreement by and between
MicroAge, Inc., a Delaware corporation,  and Alan P. Hald dated January 29, 1997
("1997 SPLIT-DOLLAR AGREEMENT") is made as of this 18th day of June, 1999.

                                R E C I T A L S:

     A. WHEREAS,  Alan P. Hald (the "INSURED") acquired insurance on his life in
accordance with the terms and provisions of the 1997 Split-Dollar Agreement; and

     B. WHEREAS, MicroAge, Inc. (the "CORPORATION") has paid all premiums due on
the Policy through November 12, 1999 in accordance with the terms and provisions
of the 1997 Split-Dollar Agreement; and

     C. WHEREAS,  the Corporation and the Insured have entered into an Agreement
and  General  Release  (the  "SEPARATION  AGREEMENT")  regarding  the  Insured's
separation from his employment with the Corporation  effective as of November 1,
1999; and

     D. WHEREAS,  the  Separation  Agreement  requires the amendment of the 1997
Split-Dollar  Agreement;

     NOW,  THEREFORE,  the  parties,  in  consideration  of the mutual  promises
contained herein, hereby agree as follows:

                                   AMENDMENTS:

     1.  Article II of the 1997 Split  Dollar  Agreement  is hereby  amended and
restated in its entirety as follows:

                                   ARTICLE II

          The premiums on the Policy are  Fifty-Six  Thousand Five Hundred Fifty
     Dollars and One Cent  ($56,550.01) per year. The Corporation  shall pay all
     premiums  necessary to keep the Policy in force  through the earlier of (i)
     the death of the Insured,  (ii) the  Insured's  attainment  of  alternative
     employment   or  (iii)   November   1,  2001  (the   "TERMINATION   DATE").
<PAGE>
     Notwithstanding   the  foregoing,   if  the  Insured  attains   alternative
     employment  prior  to  his  death  and  prior  to  November  1,  2001,  the
     Termination Date will not occur until the earlier of the Insured's death or
     November  1,  2001;  provided,  however,  that  the  Insured  notifies  the
     Corporation  in  writing  that the  split-dollar  benefits  offered  by the
     alternative  employer for similarly situated  executives are less favorable
     than those  available  under this  Agreement  and the  Corporation,  in the
     exercise of good faith business judgment,  concurs,  and, provided further,
     that the Insured waives any right to receive any split-dollar benefits from
     the  alternative  employer  during  the time  MicroAge  is  providing  such
     benefits.

     2.  Paragraph B of Article V of the 1997 Split  Dollar  Agreement is hereby
amended and restated in its entirety as follows:

          B. The Insured may  acquire the  Corporation's  interest in the Policy
     for an amount equal to the Corporation's security interest in the Policy as
     determined  in Article III,  paragraph A hereof.  The Insured must exercise
     his option to acquire the Corporation's interest in the Policy on or before
     the Termination Date.

     3.  Article VI of the 1997 Split  Dollar  Agreement  is hereby  amended and
restated  in its  entirety  as follows:

          A.  Subject to Article VI,  paragraph B below,  this  Agreement  shall
     terminate upon the occurrence of any of the following:

               1.   Surrender  or  acquisition  of the  Policy  by the  Insured,
                    pursuant to Article V of this Agreement.
               2.   Cessation of the corporate business.
               3.   Bankruptcy, receivership or dissolution of Corporation.
               4.   November 1, 2001.
               5.   The death of the Insured.
               6.   The Insured's attainment of alternative employment.

          B. If this Agreement is terminated  pursuant to Article VI,  paragraph
     A.2 or 3 above,  the Insured shall pay the  Corporation  an amount equal to
     the Corporation's  security interest in the Policy as determined in Article
     III,  paragraph A hereof.  Upon receipt of such  amounts,  the  Corporation
     shall  thereupon  execute  and  deliver  to the  Insured a  release  of the
     collateral  assignment  of the Policy.  If the  Insured  does not remit the
     amount equal to the Corporation's security interest within thirty (30) days
     of the event  described in paragraph A.2 or 3, then all  obligations of the
     Corporation  under this Agreement shall be terminated and the Insured shall
     transfer the ownership of the Policy to the Corporation.

          C. If this Agreement is terminated  pursuant to Article VI, paragraphs
     A.4 or A.6 above,  the Insured shall pay the Corporation an amount equal to
     the Corporation's  security interest in the Policy as determined in Article
     III,  paragraph A above.  If the Insured does not remit the amount equal to

                                       -2-
<PAGE>
     the Corporation's security interest on or before the Termination Date, then
     all obligations of the Corporation under this Agreement shall be terminated
     and  the  Insured  shall  transfer  the  ownership  of  the  Policy  to the
     Corporation.

     IN WITNESS  WHEREOF,  the parties hereto have executed this First Amendment
as of the date first above written.

                                    MICROAGE, INC., a Delaware Corporation

                                    /s/ JAMES R. DANIEL
                                    --------------------------------------------
                                    James R. Daniel
                                    Executive Vice President and Chief Financial
                                    Officer

                                    /s/ ALAN P. HALD
                                    --------------------------------------------
                                    Alan P. Hald

                                      -3-

                          AGREEMENT AND GENERAL RELEASE


     This Agreement and General  Release  (hereinafter  "Agreement")  is entered
into this 18th day of June,  1999, in the County of Maricopa,  State of Arizona,
among  MicroAge,  Inc., a Delaware  corporation  ("MicroAge"),  and Alan P. Hald
("Executive").

                                    RECITALS

     WHEREAS,  Executive is currently  serving as the  Secretary of MicroAge and
President of MicroAge Enterprises, Inc.;

     WHEREFORE,  the parties  have agreed  that it is in their  respective  best
interests to amicably  resolve all matters  relative to  Executive's  employment
with  MicroAge and  separation  therefrom  pursuant to the  following  terms and
conditions:

                                       I.

     MicroAge  covenants  and agrees to  provide  Executive  with the  severance
benefits  specified  in  paragraphs  1-14 on  Exhibit  A  attached  hereto  (the
"Severance  Benefits") and the additional benefits specified in paragraphs 15-23
on  Exhibit  A  attached  hereto  (the  "Additional   Benefits").   The  parties
acknowledge and agree that the Severance  Benefits  provided to Executive as set
forth on Exhibit A are provided pursuant to the Amended and Restated  Employment
Agreement,  dated as of November 4, 1996, by and between  MicroAge and Executive
(the  "Employment  Agreement").  The parties  agree that  MicroAge  will make no
payments of Additional  Benefits hereunder until Executive signs and returns the
"Non-Revocation" form attached hereto as Exhibit B.

     Executive's  separation  from employment with MicroAge will be effective as
of November 1, 1999 (the "Separation Date").

     Executive hereby acknowledges receipt of an advanced payments in the amount
of Seventy  Thousand Dollars  ($70,000),  less applicable taxes on June 1, 1999,
and Thirty Two Thousand Eight Hundred Thirty Five and 32/100 ($32,835.32),  less
applicable taxes, on June 3, 1999. Such advance payment amounts will be deducted
from the payments  Executive  receives on the Payment Date (as defined below) in
accordance with his Severance Benefits.

     It is  expressly  understood  and agreed  that,  other  than the  severance
benefits  being  provided  to  Executive  pursuant  to this  Agreement,  neither
MicroAge nor any of its  affiliates  is otherwise  indebted to Executive for any
other damages, wages, benefits, or reimbursements.

                                       II.

     In exchange for the promises set forth in Paragraph I above, Executive does
hereby forever release,  discharge,  cancel,  waive, and acquit, for himself and
for  his  marital  community,  heirs,  executors,  administrators  and  assigns,
MicroAge and any and all of its  affiliates,  subsidiaries,  corporate  parents,
agents, officers, owners, employees,  attorneys,  successors and assigns, of and

<PAGE>
from  any and all  rights,  claims,  demands,  causes  of  action,  obligations,
damages,   penalties,  fees,  costs,  expenses,  and  liability  of  any  nature
whatsoever which Executive has, had or may hereafter have against them or any of
them,  arising out of, or by reason of any cause,  matter,  or thing  whatsoever
existing as of the date of execution  of this  Agreement,  WHETHER  KNOWN TO THE
PARTIES AT THE TIME OF EXECUTION OF THIS  AGREEMENT OR NOT.  This FULL WAIVER OF
ALL CLAIMS includes,  without limitation,  attorney's fees, any claims, demands,
or causes of action arising out of, or relating in any manner whatsoever to, the
employment and/or  termination of the employment of Executive,  such as, BUT NOT
LIMITED TO, any charge,  claim,  lawsuit or other  proceeding  arising under the
Civil Rights Act of 1866,  1964, Title VII as amended by the Civil Rights Act of
1991, the Americans with Disabilities Act, the Age  Discrimination in Employment
Act (ADEA), the Labor Management  Relations Act, the Employee  Retirement Income
Security Act, the Consolidated Omnibus Budget Reconciliation Act, the Fair Labor
Standards Act, the Arizona Civil Rights Act, Workman's  Compensation  Claims, or
any other federal,  state,  or local statute.  Executive  further  covenants and
agrees  not to  institute,  nor cause to be  instituted,  any legal  proceeding,
including filing any claim or complaint with any government  agency alleging any
violations of law or public policy, against MicroAge and/or any and all of their
affiliates,   subsidiaries,   corporate  parents,  agents,   officers,   owners,
employees,  successors  and  assigns  premised  upon any  legal  theory or claim
whatsoever,  including without limitation,  contract,  tort, wrongful discharge,
personal injury, interference with contract, defamation,  negligence, infliction
of emotional  distress,  fraud,  or deceit,  except to enforce the terms of this
Agreement.

                                      III.

     Executive  acknowledges  that he is a  participant  in the  MicroAge,  Inc.
Executive  Supplemental Savings Plan (the "ESSP") and the Supplemental Executive
Retirement  Plan of MicroAge,  Inc. (the "SERP" and together with the ESSP,  the
"Plans"). Executive agrees that he is fully aware of his rights and entitlements
under  the  Plans.  Executive  acknowledges  that  he  is  entitled  to  receive
non-qualified  deferred compensation benefits equal to his account balance under
the ESSP  (which as of January 31, 1999 was  $38,911.13).  He also  acknowledges
that he is entitled to receive a benefit under the SERP which is currently being
calculated  pursuant  to the  formula  set forth in the SERP.  The  amounts  due
Executive  under the ESSP and the SERP (the  "Benefits")  are  payable  within a
reasonable time following the Separation Date.  Executive  understands  that, at
Executive's  request,  the Compensation  Committee is willing to credit him with
additional  Benefit  Accrual  Service (as such term is defined in the SERP),  so
that as of his Separation Date he will have a total of four (4) years of Benefit
Accrual Service under the SERP,  which will result in an increase in the benefit
payable to Executive  under the SERP.  Executive  further  understands  that, at
Executive's  request,  the  Compensation  Committee is willing to accelerate the
payment of the Benefits to May 31, 1999, or as soon  thereafter as is reasonably
practicable,  as opposed to the Separation Date. The Compensation  Committee has
taken  appropriate  action to authorize the  acceleration  of the payment of the
Benefits and the increase in the Benefit Accrual  Service  credited to Executive
under the SERP.

     In exchange for the early  payments under the Plans and for the increase in
his Benefit  Accrual  Service as set forth above,  Executive does hereby forever
release,  discharge,  cancel, waive, and acquit, for himself and for his marital
community,  heirs, executors,  administrators and assigns,  MicroAge and any and
all  of its  affiliates,  subsidiaries,  corporate  parents,  agents,  officers,

                                      -2-
<PAGE>
owners,  employees,  attorneys,  successors and assigns, of and from any and all
rights, claims,  demands,  causes of action,  obligations,  damages,  penalties,
fees,  costs,  expenses,  and liability of any nature whatsoever which Executive
has, had or may hereafter  have against them or any of them,  arising out of his
participation  in the ESSP or the SERP, the accrual or payment of benefits under
the ESSP or the SERP, or the  termination of the  Executive's  participation  in
either  the  ESSP or the  SERP,  WHETHER  KNOWN  TO THE  PARTIES  AT THE TIME OF
EXECUTION OF THIS AGREEMENT OR NOT.

                                       IV.

     The  parties  and  their  respective  attorneys  agree  to hold  in  strict
confidence the terms and conditions of this Agreement.  The parties covenant and
agree that neither they nor their attorneys will, either directly or through any
other person, agent or representative,  discuss publicly or privately the nature
or content of this Agreement with any non-party to this Agreement,  except as to
either party's  accountants,  any state tax  department or the federal  Internal
Revenue  Service,  or any other  state or  federal  official  in  response  to a
legitimate inquiry.

                                       V.

     Executive,  by his  execution of this  Agreement,  avows that the following
statements are true:

     A. That he has been given the  opportunity and has in fact read this entire
Agreement, that it is in plain language, and has had all questions regarding its
meaning answered to his satisfaction;

     B. That he has been advised to seek  independent  advice and/or  counsel of
his choosing and that he has been given the full opportunity to seek such advice
and/or counsel;

     C. That he fully understands the contents of this Agreement and understands
that it is a FULL WAIVER OF ALL CLAIMS, including arbitration claims and awards,
against Executive,  including any rights under the ADEA and as to ADEA claims is
not a waiver of future claims;

     D. That this FULL  WAIVER  OF ALL  CLAIMS is given in return  for  valuable
consideration, as provided under the terms of this Agreement;

     E. That he enters into this Agreement knowingly and voluntarily in exchange
for the promises referenced in this Agreement and that no other  representations
have been made to him to induce or influence  his  execution of this  Agreement.
Executive has been given at least  twenty-one (21) days within which to consider
this Agreement  before signing and seven (7) days following his execution of the
Agreement to revoke this Agreement.  The Agreement shall not become effective or
enforceable until the foregoing  revocation period has expired and Executive has
signed and returned the "Non-Revocation" form attached hereto as Exhibit B; and

     F. That he  understands  his  continuing  obligations  under the Employment
Agreement,  including  but not limited to his  obligations  (a) to maintain  the
confidentiality   of  Confidential   Information  (ss.  5.1  of  the  Employment
Agreement),  and  (b) not to  compete  with  MicroAge  or its  affiliates  for a

                                      -3-
<PAGE>
twenty-four month period (ss. 5.9 of the Employment Agreement). Without limiting
the  generality  of   Executive's   non-competition   obligations,   during  the
Non-Competition   Period  (as  defined  in  Section  5.9(a)  of  the  Employment
Agreement) Executive agrees that Executive will not, either within or outside of
the  Business  territory  (as  defined  in  Section  5.9(a)  of  the  Employment
Agreement),  act as an agent,  representative,  consultant,  officer,  director,
member,  independent contractor, or employee of Arrow Electronics,  Inc.; Avnet,
Inc.;  Cambridge  Research  Associates,  Inc.;  CHS  Electronics,  Inc.;  Compaq
Computer  Corporation;   CompuCom  Systems,   Inc.;  CompUSA,  Inc.;  En  Pointe
Technologies,   Inc.;  Entex  Information  Services;  GE  Capital;  Ikon  Office
Solutions,  Inc.;  Inacom Corp;  Ingram  Micro,  Inc.;  Merisel,  Inc.;  Pomeroy
Computer Resources,  Inc.; Sarcom; Tech Data Corporation;  Xerox Connect; or any
Affiliates or successors of the foregoing.

                                       VI.

     The parties confirm their continuing  obligations under Section 5.10 of the
Employment Agreement, which provides as follows:

     During the term of this Agreement and the Non-Competition  Period,  neither
     Executive  nor the Company  shall  disparage  the other,  and neither shall
     disclose to any third party the conditions of Executive's  employment  with
     the Company  except as may be required  (i) pursuant to  applicable  law or
     regulations,  including the rules and  regulations  of the  Securities  and
     Exchange Commission, (ii) to effectuate the provisions of employee plans or
     programs and insurance policies, or (iii) as may be otherwise  contemplated
     herein or unless such information  becomes publicly available without fault
     of the party making such disclosure.

                                      VII.

     Notwithstanding  anything  contained  in  Section  5.9  of  the  Employment
Agreement or Article V.F of this Agreement (the "Noncompetition  Agreement"), or
in the  amendments  to the  Split-Dollar  Agreements  (as  defined in Exhibit A,
paragraph  8),  or  paragraphs  8 and 17 of  Exhibit  A, in the  event  MicroAge
defaults in the payment or maintenance of medical or dental  benefits  specified
in  paragraphs  4 and  16 of  Exhibit  A,  split-dollar  benefits  specified  in
paragraphs 8 and 17, or disability  benefits specified in paragraphs 9 and 18 of
Exhibit A ("MicroAge Default"),  Executive will be released from his obligations
under the  Noncompetition  Agreement and MicroAge will transfer the split-dollar
Policies (as such term is defined in each  Split-Dollar  Agreement) to Executive
and will release  Executive from any and all  obligations to reimburse  MicroAge
for premiums paid on the Policies.

     In the event of a MicroAge  Default,  Executive must give written notice of
the MicroAge  Default  ("Notice") to MicroAge.  MicroAge shall have fifteen (15)
days to cure the such default  ("Cure  Period")  after  Notice is  received.  If
MicroAge fails to cure the MicroAge  Default  within the Cure Period,  Executive
has  the  option  to  either  (a) be  relieved  of  his  obligations  under  the
Noncompetition  Agreement  and to receive the Policies and be released  from any
and all obligations to reimburse MicroAge for premiums paid on the Policies (the
"Noncompete and Split-Dollar Release") or (b) to pursue available legal remedies
against MicroAge for the MicroAge Default.  In order to elect the Noncompete and
Split-Dollar  Release,  Executive  must  give  MicroAge  written  notice of such

                                      -4-
<PAGE>
election within fifteen (15) days after the end of the Cure Period. If Executive
elects the Noncompete and Split-Dollar  Release,  the  Noncompetition  Agreement
will be  terminated,  and  MicroAge  will be released  from its  obligations  to
provide medical,  dental,  split-dollar or disability benefits to Executive, the
MicroAge  Default will be deemed to have been cured,  and Executive will have no
right to pursue any claims against MicroAge or any of its affiliates as a result
of the  MicroAge  Default.  In the  event  Executive  elects  a  Noncompete  and
Split-Dollar  Release,  such  release  shall be deemed to be an amendment to the
Employment  Agreement and MicroAge and  Executive  will enter into any necessary
amendments  to the  Split-Dollar  Agreements  to  effectuate  the  terms of this
Article VII.

                                      VIII.

     This Agreement  shall be governed in all respects,  whether as to validity,
construction,  capacity,  performance, or otherwise, by the laws of the State of
Arizona,  and no action  involving  this  Agreement may be brought except in the
Superior  Court for the State of Arizona or the Federal  District  Court for the
District of Arizona.

                                       IX.

     If any provision of this Agreement or the application thereof is held to be
invalid,  void, or unenforceable for whatever reason,  the remaining  provisions
not so declared  shall  nevertheless  continue in full force and effect  without
being impaired in any manner whatsoever.

                                       X.

     This  Agreement  constitutes  the sole and  entire  Agreement  between  the
parties hereto,  and supersedes any and all  understandings  and agreements made
prior  hereto,  other than the  Employment  Agreement.  There are no  collateral
understandings, representations, or agreements other than those contained herein
or in the Employment  Agreement.  It is understood and agreed that the execution
of this Agreement by MicroAge is not an admission of liability on their parts to
Executive,  but is an agreement to put to rest any claim of any kind  whatsoever
relating to the employment  relationship  or otherwise,  except that the parties
may enforce their respective rights under the Employment Agreement to the extent
they  are  not  inconsistent  with  this  Agreement.  IN  WITNESS  WHEREOF,  the
undersigned parties have signed this Agreement on the date indicated herein.

                CAUTION! THIS IS A RELEASE! READ BEFORE SIGNING!

MICROAGE, INC. ALAN P. HALD


By: /s/ James R. Daniel                    /s/ Alan P. Hald
    -------------------                    ----------------

Its: Executive Vice President
     Chief Financial Officer

Date: June 18, 1999                        Date: June 18, 1999

                                      -5-
<PAGE>
                                  VERIFICATION

STATE OF ARIZONA           )
                           ) ss.
County of Yavapai          )


     On this 18th day of June, 1999,  before me, the undersigned  Notary Public,
personally  appeared  Alan P. Hald,  known to me to be the person  whose name is
subscribed to the within instrument,  and acknowledged that he executed the same
for the purpose therein contained.

          IN WITNESS WHEREOF, I hereunto set my hand and official seal.



                                        /s/ Emily Culpepper
                                        ----------------------------------------
                                        Notary Public


My Commission Expires March 29, 2002
                      --------------

                                      -6-
<PAGE>
                                    EXHIBIT A

                               SEVERANCE BENEFITS

     1.  LUMP  SUM  PAYMENTS.  Promptly  following  MicroAge's  receipt  of  the
Non-Revocation form attached hereto as Exhibit B (such date hereinafter referred
to as the  "Payment  Date"),  MicroAge  will pay  Executive  a lump  payment  of
$1,066,002  which is equal to three (3) times the sum of (1) his base  salary in
effect immediately prior to his termination  ($325,000) plus, (2) the average of
the  Annual  Bonuses  paid to him for the three  (3)  fiscal  years  immediately
preceding fiscal year 2000 ($30,334).

     2. ACCRUED  VACATION  DAYS.  As of June 1, 1999,  Executive  has 141 unused
accrued  vacation days (the "Accrued  Vacation  Days").  MicroAge will reimburse
Executive  for  such  unused  accrued  vacation  days  in  an  amount  equal  to
Executive's current annual base salary ($325,000) multiplied by a fraction,  the
numerator of which is the number of unused accrued  vacation days (141), and the
denominator  of which is 260. On the Payment  Date,  MicroAge will pay Executive
One Hundred  Seventy Six Thousand Two Hundred and Fifty Dollars  ($176,250)  for
these accrued  unused  vacation days. No vacation days will accrue after May 31,
1999.

     3.  REIMBURSABLE  EXPENSES.  MicroAge  will,  in  accordance  with standard
policies,  reimburse  Executive  for all  reasonable  travel and other  expenses
incurred  by  Executive   prior  to  the  Separation   Date  and  submitted  for
reimbursement within seven (7) days of the Separation Date.

     4. MEDICAL AND DENTAL  PLANS.  Executive  is entitled to continue  coverage
under  the  medical  and  dental  plans  in  which  Executive  was  entitled  to
participate as a full-time employee  immediately prior to the Separation Date in
accordance with the standard COBRA rules. Executive's coverage will continue for
up to  twenty-four  (24) months  after the  Separation  Date (until  November 1,
2001),  subject to the  limitations  noted  below,  rather than the  standard 18
months provided by COBRA.  In addition,  until the first to occur of Executive's
attainment  of  alternative  employment  or November 1, 2001,  (i) MicroAge will
contribute  towards  the  monthly  premium  payments  in an amount  equal to the
contribution that MicroAge would have made had Executive  continued as an active
MicroAge associate;  and (ii) Executive will pay the balance of the premiums. In
the event Executive  obtains  alternative  employment prior to November 1, 2001,
and subject to Paragraph 16,  MicroAge will no longer  contribute to the premium
cost and Executive will be required to pay the full premium in order to continue
medical  and/or  dental  benefits  starting  on the  first  day  of  Executive's
employment by an alternative employer. The period of continued coverage provided
by this  paragraph  will apply  towards  Executive's  allowed 18 months of COBRA
coverage.

     5. 401(K) PLAN.  Executive  participates in the MicroAge Retirement Savings
Plan (the "401(k)  Plan").  Executive  has received  information  regarding  his

                                      -7-
<PAGE>
options under the 401(k) Plan. Any questions regarding the 401(k) Plan should be
directed  to  Patricia  Vincent  at  366-2287.  As of the  Separation  Date,  no
additional contributions will be made to the 401(k) Plan.

     6. ESSP.  Pursuant  to  Paragraph  III of this  Agreement,  Executive  will
receive as soon as practicable  following the Payment Date, the account  balance
under the ESSP which was valued at $38,911.13 as of January 31, 1999. There will
be no amounts  transferred  from the ESSP into the 401(k)  Plan for fiscal  year
1999, since all amounts previously  deferred by Executive will be distributed to
him.  Executive will be ineligible to make additional  contributions to the ESSP
as of May 31, 1999.

     7. SERP.  Pursuant to Paragraph III of this Agreement,  on the Payment Date
or as soon  thereafter as is reasonably  practicable,  Executive  will receive a
lump sum SERP  payment  which is  currently  being  calculated  pursuant  to the
formula set forth in the SERP.

     8. SPLIT-DOLLAR  INSURANCE  AGREEMENT.  Executive and MicroAge entered into
two Split-Dollar Insurance Agreements, dated as of December 24, 1992 and January
27,  1997  (the  "Split-Dollar  Agreements").   Subject  to  Paragraph  17,  and
notwithstanding  anything  contained  in  the  Split-Dollar  Agreements  to  the
contrary,  MicroAge  will cause the  Split-Dollar  Agreements  to remain in full
force and effect and will continue to make the premium  payments that become due
until the first to occur of (a) Executive's attainment of alternative employment
or  (b)  November  1,  2001  (the  "Termination  Date").  For  purposes  of  the
Split-Dollar  Agreements,  Executive  will be  deemed  to have  terminated  from
employment  on the earlier of his death or the  Termination  Date.  MicroAge and
Executive  will  enter  into an  amendment  to the  Split-Dollar  Agreements  to
effectuate  the  terms  of this  Paragraph  8. The  rights  and  obligations  of
Executive  and  MicroAge  then will be  determined  pursuant to the terms of the
Split-Dollar Agreements, as amended.

     9.  DISABILITY  INSURANCE.  Executive  currently has  disability  insurance
pursuant to separate policies:  (1) the UNUM Group Disability Policy (the "Group
Policy")  and (2) two  UNUM  Individual  Disability  Policies  (the  "Individual
Policies").  The Group Policy will terminate as of the Separation Date.  Subject
to Paragraph 18,  MicroAge will cause the Individual  Policies to remain in full
force and effect until the Termination Date.

     10. STOCK OPTIONS.  During Executive's employment Executive was granted the
following stock options:

          A.  Pursuant to a Letter  Award dated June 15, 1994  ("Letter  Award")
     under the 1989 Stock  Option  Plan,  Executive  was  granted  the option to
     purchase a total of 40,000 shares of MicroAge common stock,  par value $.01
     per share at an exercise  price of $10.42 per share.  As of the  Separation
     Date,  Executive has 40,000 unexercised vested options.  In accordance with
     the terms of the Letter Award,  all options  thereunder  expire on July 13,
     1999 and will not be extended pursuant to Paragraph 15.

          B. Pursuant to the 1994 Stock Option Grant Letter dated as of December
     13,  1995 (the "1995  Grant  Letter")  Executive  was granted the option to

                                      -8-
<PAGE>
     purchase a total of 10,000 shares of MicroAge common stock,  par value $.01
     per share at an  exercise  price of $8.75 per share.  As of the  Separation
     Date,  Executive has 6,000 unexercised  vested options.  In accordance with
     the terms of the 1995 Grant Letter, all options thereunder terminate on the
     Separation Date.

          C.  Pursuant to the 1994  Long-Term  Incentive  Plan  Incentive  Stock
     Option Award dated as of December 4, 1996 (the "1996 Letter") Executive was
     granted the option to purchase a total of 5,000  shares of MicroAge  common
     stock,  par value $.01 per share at an exercise  price of $24.00 per share.
     As of the Separation Date,  Executive has 2,000 unexercised vested options.
     In  accordance  with the terms of the 1996 Letter,  all options  thereunder
     will terminate on the Separation Date.

     11.  MANAGEMENT  EQUITY  PROGRAMS.  Pursuant to the 1994 Management  Equity
Program  Award  Agreement  dated  December  9, 1993 (the "1994 MEP  Agreement"),
Executive  received  125,638  options as a result of his election to restructure
his  compensation  package by  reducing  his fiscal  year 1994,  1995,  and 1996
compensation.  In accordance  with the terms of the 1994 MEP  Agreement,  on the
Separation  Date,  Executive  will have 83,760  vested  options.  Following  the
Separation  Date,  Executive's  options will  continue to vest under the vesting
schedule set forth in Section 6 of the 1994 MEP Agreement.

     12. DEMAND REGISTRATION RIGHTS.  Section 4.3(j) of the Employment Agreement
grants Executive the rights to registration under the Securities Act of 1933, as
amended, of his shares of Common Stock. MicroAge is under certain obligations in
the event Executive  exercises his demand registration rights during the 2 years
following his termination of employment.  In order for Executive to exercise his
demand  registration  rights,  he must request  that at least  50,000  shares be
registered.

     13.   TERMINATION  PUT.  Pursuant  to  Section  4.3(k)  of  the  Employment
Agreement, in the event of Executive's death during the six (6) months following
his  Separation  Date,  his estate,  his spouse at the date of his death and his
children  and trusts  (the  "Designated  Beneficiaries")  have the  option  (the
"Termination Put") to sell to MicroAge within 180 days of the date of his death,
the shares owned by such Designated Beneficiaries.  A Designated Beneficiary has
this option only if the Designated  Beneficiaries  together own more than 50,000
shares of Common Stock of MicroAge.

     14.  EXCISE  TAX  PAYMENT.  Pursuant  to  Section  4.5  of  the  Employment
Agreement, if any payment made to Executive pursuant to the Employment Agreement
is subject to an excise tax imposed by Code Section 4999 (including any interest
or penalties incurred by Executive  relating to such excise tax),  MicroAge will
make an additional payment to Executive in an amount equal to such excise tax.

     15.  EXTENSION OF OPTIONS.  MicroAge  will  request  that the  Compensation
Committee  allow the  options  granted  in  Paragraph  10  sections  B and C, to
continue to vest as if Executive's  employment continued until November 1, 2000,
and to extend the  exercise  period of all such  options  for twelve (12) months
after the Separation Date (November 1, 2000).

                                      -9-
<PAGE>
     16. HEALTH  BENEFITS.  Notwithstanding  anything  contained in Paragraph 4,
MicroAge will cease making  contributions  to the monthly  premium  payments for
Executive's   medical  and  dental  coverage  upon  Executive's   attainment  of
alternative  employment  unless (i) Executive  notifies MicroAge in writing that
the  benefits  offered  by  the  alternative  employer  for  similarly  situated
executives are less favorable than those available  under the MicroAge  policies
and MicroAge, in the exercise of good faith business judgment, concurs, and (ii)
Executive  waives any right to receive any medical  and/or dental  benefits from
the  alternative  employer  during the time MicroAge is providing such benefits.
This Paragraph 16 shall constitute an amendment to the Employment Agreement.

     17.  EXTENSION  OF  SPLIT-DOLLAR   AGREEMENTS.   Notwithstanding   anything
contained in Paragraph 8,  MicroAge  will cease  making  premium  payments  that
become due pursuant to the Split-Dollar  Agreements upon Executive's  attainment
of alternative employment unless (i) Executive notifies MicroAge in writing that
the  split-dollar  benefits  offered by the  alternative  employer for similarly
situated  executives are less favorable than those  available under the MicroAge
policies and MicroAge, in the exercise of good faith business judgment, concurs,
and (ii) Executive  waives any right to receive any  split-dollar  benefits from
the alternative employer during the time MicroAge is providing such benefits.

     18. DISABILITY BENEFITS. Notwithstanding anything contained in Paragraph 9,
MicroAge  will  cease  making  the  premium  payments  to  maintain  Executive's
Individual Policies upon Executive's attainment of alternative employment unless
Executive  notifies MicroAge in writing that the disability  benefits offered by
the alternative  employer for similarly  situated  executives are less favorable
than those available under the MicroAge  policies and MicroAge,  in the exercise
of good faith business judgment,  concurs. This Paragraph 18 shall constitute an
amendment to the Employment Agreement.

     19. PRODUCT PURCHASE  BENEFITS.  Executive may purchase the cellular phone,
palm top,  personal computer and docking station Executive has been using during
his employment with MicroAge at a price equal to their  depreciated book values.
If Executive  elects to purchase such items,  Executive will contact  Jeffrey D.
McKeever on or before the Separation Date.

     20. EMPLOYMENT REFERENCE. MicroAge agrees to provide a reference and reason
for  Executive's  separation  that is consistent  with a statement  that will be
mutually agreed to by MicroAge and Executive.

     21. FUTURE EMPLOYMENT.  ASU has proposed an Executive In Residence position
for Executive  beginning on August 1, 1999 for a one-year period.  This position
will not be considered  alternative employment for purposes of continuing health
benefits under this Agreement.

     22. MICROAGE CO-FOUNDER.  MicroAge  acknowledges that Executive may use the
term "MicroAge Co-Founder" in whatever context Executive deems appropriate.

     23.  TELEPHONE  LINE AND E-MAIL  ADDRESS.  Executive  will be  entitled  to
maintain  his  MicroAge   telephone   number   (366-2337)   and  e-mail  address
([email protected])  for a period of two (2)  years  following  the  Separation
Date.

                                      -10-

<PAGE>
                                    EXHIBIT B

                                 NON-REVOCATION
                        AS OF THE DATE SHOWN ON THIS FORM


     By  signing  below,  I hereby  verify  that I have  chosen not to revoke my
agreement to, and execution of, the Agreement and General Release.  My signature
confirms my renewed  agreement  to the terms of that  Agreement,  including  the
release  and waiver of any and all claims  relating  to my  employment  with the
Employer and its  successors,  assigns,  and  affiliated  companies,  and/or the
termination of that employment.

     I hereby  acknowledge that the payments made pursuant to Paragraphs 1, 2, 6
and 7 of Exhibit A are being  accelerated  and therefore  constitute  Additional
Benefits under the Agreement.



/s/ Alan P. Hald                            June 30, 1999
- ----------------                            -------------
Alan P. Hald*                               Date


*Do not sign,  date, or return this document until eight (8) days after you sign
the  Agreement  and General  Release.  The signed and dated  document  should be
returned  to Matthew P.  Feeney,  Snell & Wilmer  L.L.P.,  One  Arizona  Center,
Phoenix, Arizona 85004.

                                      -11-

<PAGE>
                                  VERIFICATION


STATE OF ARIZONA           )
                           ) ss.
County of Maricopa         )


          On this ____ day of  __________,  1999,  before  me,  the  undersigned
Notary Public,  personally  appeared Alan P. Hald,  known to me to be the person
whose name is  subscribed to the within  instrument,  and  acknowledged  that he
executed the same for the purpose therein contained.

          IN WITNESS WHEREOF, I hereunto set my hand and official seal.



                                        ----------------------------------------
                                        Notary Public


My Commission Expires ______________

                                      -12-

                             FIRST AMENDMENT TO THE
                      1995 SPLIT-DOLLAR INSURANCE AGREEMENT

                                 BY AND BETWEEN
                      MICROAGE, INC. AND ROBERT G. O'MALLEY


     This First Amendment to the 1995  Split-Dollar  Insurance  Agreement by and
between  MICROAGE,  INC.,  a Delaware  corporation  (hereinafter  referred to as
"MicroAge"),  PINACOR, INC., a Delaware corporation  (hereinafter referred to as
"Pinacor"),  and ROBERT G.  O'MALLEY  (hereinafter  referred to as "Insured") is
effective as of the 30th day of June, 1999.

                                    RECITALS

     WHEREAS,  MicroAge  and  Insured  entered  into  a  Split-Dollar  Insurance
Agreement dated September 1, 1995 (hereinafter referred to as "Agreement") and a
Collateral  Assignment Form dated September 1, 1995 (hereinafter  referred to as
"CAF");

     WHEREAS,  the  Agreement  pertains to a policy of  insurance on the life of
Insured issued by The Northwestern  Mutual Life Insurance  Company  (hereinafter
referred to as  "Insurer"),  in the face amount of Seven Hundred Fifty  Thousand
Dollars  ($750,000),  with  policy  number  13453221  (hereinafter  referred  as
"Policy"), as identified on Schedule A to the Agreement;

     WHEREAS,  MicroAge was  required to pay certain  premiums due on the Policy
pursuant to Article II of the Agreement, and Insured was deemed the owner of the
Policy;

     WHEREAS,  pursuant  to the  Agreement  and the  CAF,  Insured  assigned  to
MicroAge a security  interest in the Policy for the  repayment  of the  premiums
paid by MicroAge to Insurer;

     WHEREAS,  pursuant to the Agreement  MicroAge and Insured  agreed to divide
the  proceeds of the Policy into two parts in the event of the death of Insured,
with MicroAge  receiving an amount equal to MicroAge's  security interest in the
<PAGE>
Policy, and Insured's designated  beneficiary receiving the balance of the death
benefit;

     WHEREAS, Pinacor is a subsidiary of MicroAge, and both Pinacor and MicroAge
desire that MicroAge's  interest and obligations under the Agreement be assigned
to Pinacor, and Insured agrees to such assignment;

     The parties,  therefore,  in consideration of the mutual promises contained
herein, hereby agree as follows:

                                   AGREEMENTS

     1.  ASSIGNMENT BY MICROAGE.  MicroAge hereby assigns to Pinacor any and all
of its right,  title,  and  interest in the Policy,  any and all of its interest
acquired under the CAF, and any and all of its duties and obligations  under the
Agreement.

     2. ASSUMPTION BY PINACOR.  Pinacor hereby assumes any and all of MicroAge's
right,  title and interest in the Policy,  and any and all of MicroAge's  duties
and obligations under the Agreement, including but not limited to the obligation
to pay the  premiums due on the Policy,  and agrees to perform the  Agreement in
the same  manner and to the same  extent  that  MicroAge  would be  required  to
perform if no such assignment had taken place.

     3. INDEMNIFICATION BY PINACOR. Pinacor agrees to defend, indemnify and hold
MicroAge  harmless from and against any claims,  losses or liability which arise
from  the  Agreement  or this  First  Amendment  to the  Split-Dollar  Insurance
Agreement  (hereinafter referred to as "Amendment"),  or from Pinacor's exercise
of its  duties  and  responsibilities  under  the  Agreement  or the  Amendment,
including but not limited to claims of Insured, or losses or liability resulting
therefrom.  Pinacor  also agrees to pay or  reimburse  MicroAge  for any and all
costs, damages or losses including without limitation any out-of-pocket expenses
and reasonable  attorneys' fees incurred in the  investigation or defense of any
such claims.
<PAGE>
     4.  CONSENT OF  INSURED.  Insured  hereby  consents  to the  assignment  by
MicroAge and the assumption by Pinacor of any and all of MicroAge's right, title
and interest in the Policy, and any and all duties and obligations  arising from
the Agreement.

     5.  RELEASE BY  INSURED.  Insured  releases,  on behalf of himself  and his
heirs,  executors,  administrators and assigns, any and all claims of any nature
whatsoever  against  MicroAge  and its  affiliates,  agents,  officers,  owners,
directors,  employees,  insurers and  assigns,  arising out of or related in any
manner whatsoever to the Policy, the Agreement,  the Amendment,  and/or the CAF,
and MicroAge's acts or omissions in connection therewith.  The foregoing release
does not extend to or include Pinacor.

     6.  COLLATERAL  ASSIGNMENT  FORM.  Insured agrees to execute and deliver to
Pinacor  and  Insurer  a  Collateral  Assignment  Form in  connection  with  the
execution of this Amendment,  establishing  Pinacor as the direct beneficiary of
the Policy in an amount equal to the total amount of premiums paid to Insurer on
the Policy, whether paid by Pinacor or MicroAge.
<PAGE>
     IN WITNESS  WHEREOF,  the parties hereto have executed this First Amendment
as of the 24th day of June, 1999.

                                        MICROAGE, INC., a Delaware Corporation

                                        By /s/ JEFFREY D. MCKEEVER
                                           -------------------------------------
                                        Its Chairman of the Board and Chief
                                            Executive Officer

                                        PINACOR, INC., a Delaware Corporation

                                        By /s/ JAMES G. MANTON
                                           -------------------------------------
                                        Its President


                                        By /s/ ROBERT G. O'MALLEY
                                           -------------------------------------
                                           ROBERT G. O'MALLEY

                             SECOND AMENDMENT TO THE

                      1995 SPLIT-DOLLAR INSURANCE AGREEMENT

                                 BY AND BETWEEN

                      PINACOR, INC. AND ROBERT G. O'MALLEY

     This Second Amendment to the 1995 Split-Dollar  Insurance  Agreement by and
between  Pinacor,  Inc., a Delaware  corporation,  and Robert G. O'Malley  dated
September 1, 1995 and amended June 24, 1999 (the  "SPLIT-DOLLAR  AGREEMENT")  is
effective as of the 30th day of June, 1999.

                                R E C I T A L S:

     A. WHEREAS,  Robert G. O'Malley (the "INSURED")  acquired  insurance on his
life in accordance with the terms and provisions of the Split-Dollar  Agreement;
and

     B. WHEREAS, the First Amendment to the Split-Dollar  Agreement was executed
effective June 30, 1999 whereby MicroAge,  Inc.  assigned to Pinacor,  Inc. (the
"CORPORATION")  all of its right,  title,  and interest in the Policy  purchased
pursuant to the  Split-Dollar  Agreement,  any and all of its interest  acquired
under the related Collateral  Assignment Form, and any and all of its duties and
obligations under the Split-Dollar Agreement; and

     C. WHEREAS, the Corporation has paid all premiums due on the Policy through
August 25, 1999 in accordance with the terms and provisions of the  Split-Dollar
Agreement; and

     D. WHEREAS,  the Corporation and the Insured have entered into an Agreement
and  General  Release  (the  "SEPARATION  AGREEMENT")  regarding  the  Insured's
separation  from his employment  with the  Corporation  effective as of June 30,
1999; and

     E.  WHEREAS,  the  Separation  Agreement  requires  the  amendment  of  the
Split-Dollar Agreement;

     NOW,  THEREFORE,  the  parties,  in  consideration  of the mutual  promises
contained herein, hereby agree as follows:
<PAGE>
                                  AMENDMENTS:

     1. Article II of the Split-Dollar  Agreement is hereby amended and restated
in its entirety as follows:

                                   ARTICLE II

          The   premiums  on  the  Policy  are  Fifteen   Thousand  Six  Hundred
     Twenty-Eight  Dollars and  Ninety-Eight  Cents  ($15,628.98)  per year. The
     Corporation  shall pay all  premiums  necessary to keep the Policy in force
     through  the  earlier of (i) the death of the  Insured  or (ii)  August 25,
     1999.

     2. Paragraph B of Article V of the Split Dollar Agreement is hereby amended
and restated in its entirety as follows:

          B. On June  30,  1999,  the  collateral  assignment  in  favor  of the
     Corporation  shall expire and the Policy shall become the sole  property of
     the Insured. The Insured shall not be required to reimburse the Corporation
     for any Policy premiums paid by the Corporation.

     3. Article VI of the Split Dollar  Agreement is hereby amended and restated
in its entirety as follows:

          A.  Subject to Article VI,  paragraph B below,  this  Agreement  shall
     terminate upon the occurrence of any of the following:

               1.   Surrender  or  acquisition  of the  Policy  by the  Insured,
                    pursuant to Article V of this Agreement.
               2.   Cessation of the corporate business.
               3.   Bankruptcy, receivership or dissolution of Corporation.
               4.   June 30, 1999.
               5.   The death of the Insured.

          B. If this Agreement is terminated  pursuant to Article VI,  paragraph
     A.2 or 3 above,  the Insured shall pay the  Corporation  an amount equal to
     the Corporation's  security interest in the Policy as determined in Article
     III,  paragraph A hereof.  Upon receipt of such  amounts,  the  Corporation
     shall  thereupon  execute  and  deliver  to the  Insured a  release  of the
     collateral  assignment  of the Policy.  If the  Insured  does not remit the
     amount equal to the Corporation's security interest within thirty (30) days
     of the event  described in paragraph A.2 or 3, then all  obligations of the
     Corporation  under this Agreement shall be terminated and the Insured shall
     transfer the ownership of the Policy to the Corporation.

          C. If this Agreement is terminated  pursuant to Article VI, paragraphs
     A.4  above,  the  collateral  assignment  on the  Policy  in  favor  of the
     Corporation  shall expire  contemporaneously  with the  termination of this
     Agreement and the Insured shall then be the sole owner of the Policy.

                                      -2-
<PAGE>
     IN WITNESS WHEREOF,  the parties hereto have executed this Second Amendment
on the 24 day of June, 1999.

                                        PINACOR, INC., a Delaware Corporation

                                        /s/ JAMES G. MANTON
                                        ----------------------------------------
                                        James G. Manton
                                        President

                                        /s/ ROBERT G. O'MALLEY
                                        ----------------------------------------
                                        Robert G. O'Malley

                                      -3-

                             FIRST AMENDMENT TO THE
                      1997 SPLIT-DOLLAR INSURANCE AGREEMENT
                                 BY AND BETWEEN
                      MICROAGE, INC. AND ROBERT G. O'MALLEY


     This First Amendment to the 1997  Split-Dollar  Insurance  Agreement by and
between  MICROAGE,  INC.,  a Delaware  corporation  (hereinafter  referred to as
"MicroAge"),  PINACOR, INC., a Delaware corporation  (hereinafter referred to as
"Pinacor"),  and ROBERT G.  O'MALLEY  (hereinafter  referred to as "Insured") is
effective as of the 30th day of June, 1999.

                                    RECITALS

     WHEREAS,  MicroAge  and  Insured  entered  into  a  Split-Dollar  Insurance
Agreement dated January 27, 1997 (hereinafter  referred to as "Agreement") and a
Collateral  Assignment Form dated January 27, 1997  (hereinafter  referred to as
"CAF");

     WHEREAS,  the  Agreement  pertains to a policy of  insurance on the life of
Insured issued by The Northwestern  Mutual Life Insurance  Company  (hereinafter
referred to as  "Insurer"),  in the face amount of Two  Hundred  Fifty  Thousand
Dollars  ($250,000),  with  policy  number  14016898  (hereinafter  referred  as
"Policy"), as identified on Schedule A to the Agreement;

     WHEREAS,  MicroAge was  required to pay certain  premiums due on the Policy
pursuant to Article II of the Agreement, and Insured was deemed the owner of the
Policy;

     WHEREAS,  pursuant  to the  Agreement  and the  CAF,  Insured  assigned  to
MicroAge a security  interest in the Policy for the  repayment  of the  premiums
paid by MicroAge to Insurer;

     WHEREAS,  pursuant to the Agreement  MicroAge and Insured  agreed to divide
the  proceeds of the Policy into two parts in the event of the death of Insured,
with MicroAge  receiving an amount equal to MicroAge's  security interest in the
Policy, and Insured's designated  beneficiary receiving the balance of the death
benefit;
<PAGE>
     WHEREAS, Pinacor is a subsidiary of MicroAge, and both Pinacor and MicroAge
desire that MicroAge's  interest and obligations under the Agreement be assigned
to Pinacor, and Insured agrees to such assignment;

     The parties,  therefore,  in consideration of the mutual promises contained
herein, hereby agree as follows:

                                   AGREEMENTS

     1.  ASSIGNMENT BY MICROAGE.  MicroAge hereby assigns to Pinacor any and all
of its right,  title,  and  interest in the Policy,  any and all of its interest
acquired under the CAF, and any and all of its duties and obligations  under the
Agreement.

     2. ASSUMPTION BY PINACOR.  Pinacor hereby assumes any and all of MicroAge's
right,  title and interest in the Policy,  and any and all of MicroAge's  duties
and obligations under the Agreement, including but not limited to the obligation
to pay the  premiums due on the Policy,  and agrees to perform the  Agreement in
the same  manner and to the same  extent  that  MicroAge  would be  required  to
perform if no such assignment had taken place.

     3. INDEMNIFICATION BY PINACOR. Pinacor agrees to defend, indemnify and hold
MicroAge  harmless from and against any claims,  losses or liability which arise
from  the  Agreement  or this  First  Amendment  to the  Split-Dollar  Insurance
Agreement  (hereinafter referred to as "Amendment"),  or from Pinacor's exercise
of its  duties  and  responsibilities  under  the  Agreement  or the  Amendment,
including but not limited to claims of Insured, or losses or liability resulting
therefrom.  Pinacor  also agrees to pay or  reimburse  MicroAge  for any and all
costs, damages or losses including without limitation any out-of-pocket expenses
and reasonable  attorneys' fees incurred in the  investigation or defense of any
such claims.

     4.  CONSENT OF  INSURED.  Insured  hereby  consents  to the  assignment  by
<PAGE>
MicroAge and the assumption by Pinacor of any and all of MicroAge's right, title
and interest in the Policy, and any and all duties and obligations  arising from
the Agreement.

     5.  RELEASE BY  INSURED.  Insured  releases,  on behalf of himself  and his
heirs,  executors,  administrators and assigns, any and all claims of any nature
whatsoever  against  MicroAge  and its  affiliates,  agents,  officers,  owners,
directors,  employees,  insurers and  assigns,  arising out of or related in any
manner whatsoever to the Policy, the Agreement,  the Amendment,  and/or the CAF,
and MicroAge's acts or omissions in connection therewith.  The foregoing release
does not extend to or include Pinacor.

     6.  COLLATERAL  ASSIGNMENT  FORM.  Insured agrees to execute and deliver to
Pinacor  and  Insurer  a  Collateral  Assignment  Form in  connection  with  the
execution of this Amendment,  establishing  Pinacor as the direct beneficiary of
the Policy in an amount equal to the total amount of premiums paid to Insurer on
the Policy, whether paid by Pinacor or MicroAge.
<PAGE>
     IN WITNESS  WHEREOF,  the parties hereto have executed this First Amendment
as of the 24th day of June, 1999.

                                        MICROAGE, INC., a Delaware Corporation

                                        By /s/ JEFFREY D. MCKEEVER
                                           -------------------------------------

                                        Its Chairman of the Board and Chief
                                             Executive Officer


                                        PINACOR, INC., a Delaware Corporation

                                        By /s/ JAMES G. MANTON
                                           -------------------------------------
                                        Its President

                                        By /s/ ROBERT G. O'MALLEY
                                           -------------------------------------
                                               ROBERT G. O'MALLEY

                             SECOND AMENDMENT TO THE
                      1997 SPLIT-DOLLAR INSURANCE AGREEMENT
                                 BY AND BETWEEN
                      PINACOR, INC. AND ROBERT G. O'MALLEY


     This Second Amendment to the 1997 Split-Dollar  Insurance  Agreement by and
between  Pinacor,  Inc., a Delaware  corporation,  and Robert G. O'Malley  dated
January 27, 1997 and amended  June 24, 1999 (the  "SPLIT-DOLLAR  AGREEMENT")  is
effective as of the 30th day of June, 1999.

                                R E C I T A L S:

     A. WHEREAS,  Robert G. O'Malley (the "INSURED")  acquired  insurance on his
life in accordance with the terms and provisions of the Split-Dollar  Agreement;
and

     B. WHEREAS, the First Amendment to the Split-Dollar  Agreement was executed
effective June 24, 1999 whereby MicroAge,  Inc.  assigned to Pinacor,  Inc. (the
"CORPORATION")  all of its right,  title,  and interest in the Policy  purchased
pursuant to the  Split-Dollar  Agreement,  any and all of its interest  acquired
under the related Collateral  Assignment Form, and any and all of its duties and
obligations under the Split-Dollar Agreement; and

     C. WHEREAS, the Corporation has paid all premiums due on the Policy through
August 25, 1999 in accordance with the terms and provisions of the  Split-Dollar
Agreement; and

     D. WHEREAS,  the Corporation and the Insured have entered into an Agreement
and  General  Release  (the  "SEPARATION  AGREEMENT")  regarding  the  Insured's
separation  from his employment  with the  Corporation  effective as of June 30,
1999; and

     E.  WHEREAS,  the  Separation  Agreement  requires  the  amendment  of  the
Split-Dollar Agreement;

                                        1
<PAGE>
     NOW,  THEREFORE,  the  parties,  in  consideration  of the mutual  promises
contained herein, hereby agree as follows:

                                   AMENDMENTS:

     1. Article II of the Split Dollar  Agreement is hereby amended and restated
in its entirety as follows:

                                   ARTICLE II

          The  premiums  on the Policy are Ten  Thousand  Five  Hundred  Dollars
     ($10,500.00) per year. The Corporation shall pay all premiums  necessary to
     keep the  Policy  in force  through  the  earlier  of (i) the  death of the
     Insured or (ii) August 25, 1999.

     2. Paragraph B of Article V of the Split Dollar Agreement is hereby amended
and restated in its entirety as follows:

          B. On June  30,  1999,  the  collateral  assignment  in  favor  of the
     Corporation  shall expire and the Policy shall become the sole  property of
     the Insured. The Insured shall not be required to reimburse the Corporation
     for any Policy premiums paid by the Corporation.

     3. Article VI of the Split Dollar  Agreement is hereby amended and restated
in its entirety as follows:

          A.  Subject to Article VI,  paragraph B below,  this  Agreement  shall
     terminate upon the occurrence of any of the following:

               1.   Surrender  or  acquisition  of the  Policy  by the  Insured,
                    pursuant to Article V of this Agreement.
               2.   Cessation of the corporate business.
               3.   Bankruptcy, receivership or dissolution of Corporation.
               4.   June 30, 1999.
               5.   The death of the Insured.

          B. If this Agreement is terminated  pursuant to Article VI,  paragraph
     A.2 or 3 above,  the Insured shall pay the  Corporation  an amount equal to
     the Corporation's  security interest in the Policy as determined in Article
     III,  paragraph A hereof.  Upon receipt of such  amounts,  the  Corporation
     shall  thereupon  execute  and  deliver  to the  Insured a  release  of the
     collateral  assignment  of the Policy.  If the  Insured  does not remit the
     amount equal to the Corporation's security interest within thirty (30) days

                                        2
<PAGE>
     of the event  described in paragraph A.2 or 3, then all  obligations of the
     Corporation  under this Agreement shall be terminated and the Insured shall
     transfer the ownership of the Policy to the Corporation.

          C. If this Agreement is terminated  pursuant to Article VI, paragraphs
     A.4  above,  the  collateral  assignment  on the  Policy  in  favor  of the
     Corporation  shall expire  contemporaneously  with the  termination of this
     Agreement and the Insured shall then be the sole owner of the Policy.

     IN WITNESS WHEREOF,  the parties hereto have executed this Second Amendment
on the 24th day of June, 1999.

                                        PINACOR, INC., a Delaware Corporation

                                        /s/ JAMES G. MANTON
                                        ----------------------------------------
                                        James G. Manton
                                        President

                                        /s/ ROBERT G. O'MALLEY
                                        ----------------------------------------
                                        Robert G. O'Malley

                                        3

                          AGREEMENT AND GENERAL RELEASE

     This Agreement and General  Release  (hereinafter  "AGREEMENT")  is entered
into this 24th day of June,  1999, in the County of Maricopa,  State of Arizona,
among MicroAge,  Inc., a Delaware  corporation  ("MICROAGE"),  Pinacor,  Inc., a
Delaware corporation ("PINACOR"), and Robert G. O'Malley ("EXECUTIVE").

                                    RECITALS

     WHEREAS,  Executive is currently  serving as the Chief Executive Officer of
Pinacor, Inc.;

     WHEREFORE,  the parties  have agreed  that it is in their  respective  best
interests to amicably  resolve all matters  relative to  Executive's  employment
with  Pinacor  and  separation  therefrom  pursuant to the  following  terms and
conditions:

                                       I.

     Pinacor  covenants  and  agrees to  provide  Executive  with the  severance
benefits  specified  in  paragraphs  1-10 on  EXHIBIT  A  attached  hereto  (the
"SEVERANCE  BENEFITS") and the additional  benefits specified in paragraphs 11 -
14 on EXHIBIT A attached hereto (the "ADDITIONAL BENEFITS"). Executive covenants
and  agrees to  execute  the  resignation  letter  attached  hereto as EXHIBIT B
resigning  from his  position as a Director and Chief  Executive  Officer of the
companies  listed on such exhibit.  The parties  acknowledge  and agree that the
Severance  Benefits provided to Executive as set forth on EXHIBIT A are provided
pursuant  to the  Employment  Agreement,  dated as of January  4,  1999,  by and
between Pinacor, Inc. and Robert G. O'Malley (the "EMPLOYMENT  AGREEMENT").  The
parties agree that Pinacor will not provide the  Additional  Benefits  hereunder
until Executive signs and returns the  "Non-Revocation"  form attached hereto as
EXHIBIT C.

     Executive's separation from employment with Pinacor will be effective as of
June 30, 1999 (the "SEPARATION DATE").

     Executive hereby acknowledges  receipt of an advanced payment in the amount
of Thirty  Seven  Thousand  Four  Hundred  and  Forty-Eight  Dollars  and 58/100
($37,448.58), less applicable taxes, on June 15, 1999, $37,154.40 of which is in
complete  satisfaction  of the payment owed to Executive for his unused  accrued
vacation days as set forth in EXHIBIT A,  paragraph 2, and $294.18 of which is a
reimbursement for prepaid medical insurance.

     It is  expressly  understood  and agreed  that,  other  than the  severance
benefits  being  provided  to  Executive  pursuant  to this  Agreement,  neither
MicroAge,  Pinacor,  nor  any of  their  affiliates  is  otherwise  indebted  to
Executive for any other damages, wages, benefits, or reimbursements.

                                        1
<PAGE>
                                       II.

     In exchange for the promises set forth in PARAGRAPH I above, Executive does
hereby forever release,  discharge,  cancel,  waive, and acquit, for himself and
for  his  marital  community,  heirs,  executors,  administrators  and  assigns,
MicroAge, Pinacor, and any and all of their affiliates,  subsidiaries, corporate
parents, agents, officers, owners, employees, attorneys, successors and assigns,
of and from any and all rights, claims, demands, causes of action,  obligations,
damages,   penalties,  fees,  costs,  expenses,  and  liability  of  any  nature
whatsoever which Executive has, had or may hereafter have against them or any of
them,  arising out of, or by reason of any cause,  matter,  or thing  whatsoever
existing as of the date of execution  of this  Agreement,  WHETHER  KNOWN TO THE
PARTIES AT THE TIME OF EXECUTION OF THIS  AGREEMENT OR NOT.  This FULL WAIVER OF
ALL CLAIMS includes,  without limitation,  attorney's fees, any claims, demands,
or causes of action arising out of, or relating in any manner whatsoever to, the
employment and/or  termination of the employment of Executive,  such as, BUT NOT
LIMITED TO, any charge,  claim,  lawsuit or other  proceeding  arising under the
Civil Rights Act of 1866,  1964, Title VII as amended by the Civil Rights Act of
1991, the Americans with Disabilities Act, the Age  Discrimination in Employment
Act (ADEA), the Labor Management  Relations Act, the Employee  Retirement Income
Security Act, the Consolidated Omnibus Budget Reconciliation Act, the Fair Labor
Standards Act, the Arizona Civil Rights Act, Workman's  Compensation  Claims, or
any other federal,  state,  or local statute.  Executive  further  covenants and
agrees  not to  institute,  nor cause to be  instituted,  any legal  proceeding,
including filing any claim or complaint with any government  agency alleging any
violations of law or public policy,  against MicroAge,  Pinacor,  and/or any and
all of their affiliates,  subsidiaries,  corporate  parents,  agents,  officers,
owners,  employees,  successors  and assigns  premised  upon any legal theory or
claim  whatsoever,   including  without  limitation,  contract,  tort,  wrongful
discharge, personal injury, interference with contract, defamation,  negligence,
infliction of emotional distress,  fraud, or deceit, except to enforce the terms
of this Agreement.

                                      III.

     The  parties  and  their  respective  attorneys  agree  to hold  in  strict
confidence the terms and conditions of this Agreement.  The parties covenant and
agree that neither they nor their attorneys will, either directly or through any
other person, agent or representative,  discuss publicly or privately the nature
or content of this Agreement with any non-party to this Agreement,  except as to
either party's  accountants,  any state tax  department or the federal  Internal
Revenue  Service,  or any other  state or  federal  official  in  response  to a
legitimate inquiry.

                                       IV.

     Executive,  by his  execution of this  Agreement,  avows that the following
statements are true:

     A. That he has been given the  opportunity and has in fact read this entire
Agreement, that it is in plain language, and has had all questions regarding its
meaning answered to his satisfaction;

                                        2
<PAGE>
     B. That he has been advised to seek  independent  advice and/or  counsel of
his choosing and that he has been given the full opportunity to seek such advice
and/or counsel;

     C. That he fully understands the contents of this Agreement and understands
that it is a FULL WAIVER OF ALL CLAIMS, including arbitration claims and awards,
against Executive,  including any rights under the ADEA and as to ADEA claims is
not a waiver of future claims;

     D. That this FULL  WAIVER  OF ALL  CLAIMS is given in return  for  valuable
consideration, as provided under the terms of this Agreement;

     E. That he enters into this Agreement knowingly and voluntarily in exchange
for the promises referenced in this Agreement and that no other  representations
have been made to him to induce or influence  his  execution of this  Agreement.
Executive has been given at least  twenty-one (21) days within which to consider
this Agreement  before signing and seven (7) days following his execution of the
Agreement to revoke this Agreement.  The Agreement shall not become effective or
enforceable until the foregoing  revocation period has expired and Executive has
signed and returned the "Non-Revocation" form attached hereto as EXHIBIT C; and

     F. That he  understands  his  continuing  obligations  under the Employment
Agreement,  including  but not limited to his  obligations  (a) to maintain  the
confidentiality   of  Confidential   Information  (ss.  5.1  of  the  Employment
Agreement),  and  (b)  not to  compete  with  Pinacor  or its  affiliates  for a
twenty-four month period (ss. 5.9 of the Employment Agreement). Without limiting
the  generality  of   Executive's   non-competition   obligations,   during  the
Non-Competition   Period  (as  defined  in  Section  5.9(a)  of  the  Employment
Agreement) Executive agrees that Executive will not, either within or outside of
the  Business  Territory  (as  defined  in  Section  5.9(a)  of  the  Employment
Agreement),  act as an agent,  representative,  consultant,  officer,  director,
member,  independent contractor, or employee of Arrow Electronics,  Inc.; Avnet,
Inc.;  Cambridge  Research  Associates,  Inc.;  CHS  Electronics,  Inc.;  Compaq
Computer  Corporation;   CompuCom  Systems,   Inc.;  CompUSA,  Inc.;  En  Pointe
Technologies,   Inc.;  Entex  Information  Services;  GE  Capital;  Ikon  Office
Solutions,  Inc.;  Inacom Corp;  Ingram  Micro,  Inc.;  Merisel,  Inc.;  Pomeroy
Computer Resources,  Inc.; Sarcom; Tech Data Corporation;  Xerox Connect; or any
Affiliates or successors of the foregoing.

                                       V.

     The parties confirm their continuing  obligations under Section 5.10 of the
Employment Agreement, which provides as follows:

     During the term of this Agreement, the Non-Competition Period, the Employee
     Non- Solicitation Period, and the Customer Non-Solicitation Period, neither
     the  Executive nor the Company will  disparage the other,  and neither will
     disclose to any third party the conditions of Executive's  employment  with
     the Company,  except as may be required (i) pursuant to  applicable  law or
     regulations,  including the rules and  regulations  of the  Securities  and
     Exchange Commission, (ii) to effectuate the provisions of employee plans or
     programs and insurance

                                        3
<PAGE>
     policies,  or (iii) as may be otherwise  contemplated herein or unless such
     information  becomes publicly  available  without fault of the party making
     such disclosure.

                                       VI.

     This Agreement  shall be governed in all respects,  whether as to validity,
construction,  capacity,  performance, or otherwise, by the laws of the State of
Arizona,  and no action  involving  this  Agreement may be brought except in the
Superior  Court for the State of Arizona or the Federal  District  Court for the
District of Arizona.

                                      VII.

     If any provision of this Agreement or the application thereof is held to be
invalid,  void, or unenforceable for whatever reason,  the remaining  provisions
not so declared  shall  nevertheless  continue in full force and effect  without
being impaired in any manner whatsoever.

                                      VIII.

     This  Agreement  constitutes  the sole and  entire  Agreement  between  the
parties hereto,  and supersedes any and all  understandings  and agreements made
prior  hereto,  other than the  Employment  Agreement.  There are no  collateral
understandings, representations, or agreements other than those contained herein
or in the Employment  Agreement.  It is understood and agreed that the execution
of this  Agreement  by MicroAge  and Pinacor is not an admission of liability on
their parts to  Executive,  but is an  agreement to put to rest any claim of any
kind whatsoever  relating to the employment  relationship  or otherwise,  except
that the  parties may  enforce  their  respective  rights  under the  Employment
Agreement to the extent they are not inconsistent with this Agreement.

     IN WITNESS WHEREOF,  the undersigned  parties have signed this Agreement on
the date indicated herein.



                   [BALANCE OF PAGE INTENTIONALLY LEFT BLANK]

                                        4
<PAGE>
                CAUTION! THIS IS A RELEASE! READ BEFORE SIGNING!

MICROAGE, INC.                         PINACOR, INC.



By: /s/ JEFFREY D. MCKEEVER            By: /s/ JAMES G. MANTON
    --------------------------             ----------------------
    Its: Chairman of the Board and         Its: President
         Chief Executive Officer

Date: June 24, 1999                    Date: June 24, 1999


Robert G. O'Malley

/s/ ROBERT G. O'MALLEY
- -------------------------

Date: June 24, 1999

                                        5
<PAGE>
                                  VERIFICATION

STATE OF ARIZONA                  )
                                  ) ss.
County of Maricopa                )


          On this 24th day of June,  1999,  before  me, the  undersigned  Notary
Public,  personally  appeared  Robert G. O'Malley,  known to me to be the person
whose name is  subscribed to the within  instrument,  and  acknowledged  that he
executed the same for the purpose therein contained.

          IN WITNESS WHEREOF, I hereunto set my hand and official seal.

                                       /s/ MATTHEW P. FEENEY
                                       ------------------------
                                       Notary Public

My Commission Expires October 31, 1999

                                        6
<PAGE>
                                    EXHIBIT A

                               SEVERANCE BENEFITS

     1. SALARY  PAYMENTS.  In  consideration  of the benefits  paid to Executive
pursuant to this Agreement,  and  notwithstanding  anything contained in Section
4.3(f) of the Employment Agreement to the contrary,  Executive hereby waives his
right to receive payments under Section 4.3(f) of the Employment Agreement. This
Section 1 shall be deemed to be an amendment to the Employment Agreement.

     2. ACCRUED VACATION DAYS. As of May 31, 1999, Executive will have 240 hours
of unused accrued hours, or 30 days (the "ACCRUED VACATION DAYS").  Pinacor will
reimburse  Executive for such unused accrued vacation days in an amount equal to
Executive's  current  annual  base  salary  less his 1999 MEP waiver  ($322,000)
multiplied by a fraction, the numerator of which is the number of unused accrued
vacation days (30), and the denominator of which is 260. On the Separation Date,
Pinacor will pay Executive Thirty Seven Thousand One Hundred  Fifty-Four Dollars
and 40/100 ($37,154.40) for these accrued unused vacation days.

     3.  REIMBURSABLE  EXPENSES.  Pinacor  will,  in  accordance  with  standard
policies,  reimburse  Executive  for all  reasonable  travel and other  expenses
incurred  by  Executive   prior  to  the  Separation   Date  and  submitted  for
reimbursement on or before July 15, 1999.

     4. MEDICAL AND DENTAL  PLANS.  In  consideration  of the  benefits  paid to
Executive pursuant to this Agreement,  and notwithstanding anything contained in
Section 4.3(g) of the  Employment  Agreement to the contrary,  Executive  hereby
waives his right to receive  medical,  dental or other  benefits  under  Section
4.3(g) of the  Employment  Agreement.  As of the Separation  Date,  Pinacor will
cease making  contributions  to the monthly premiums it made while Executive was
an active  Pinacor  associate.  Executive will be entitled to 18 months of COBRA
coverage  (through  December 31, 2000) (the "COBRA  PERIOD").  Executive will be
required  to pay the full COBRA  premium  in order to  continue  medical  and/or
dental benefits during the COBRA Period.

     Any questions  regarding COBRA coverage should be directed to Linda Koch at
366-3014.  This Section 4 shall be deemed to be an  amendment to the  Employment
Agreement.

     5. 401(K) PLAN AND SUPPLEMENTAL SAVINGS PLAN. Executive participates in the
Pinacor  Retirement  Savings Plan (the "401(K) PLAN") and the Pinacor  Executive
Supplemental  Savings Plan (the  "SUPPLEMENTAL  SAVINGS  PLAN").  Executive  has
received information  regarding his options under the 401(k) Plan. Any questions
regarding the 401(k) Plan should be directed to Patricia Vincent at 366-2287. As
of the Separation Date, no additional  contributions  will be made to the 401(k)
Plan or the Supplemental  Savings Plan. Pursuant to the Participation  Agreement
dated September 15, 1997,  Executive's  account  balance under the  Supplemental
Savings  Plan  will  be  distributed  to him  in a lump  sum  payment  within  a
reasonable time after the Separation Date.

                                       A-1
<PAGE>
     6. SPLIT-DOLLAR  INSURANCE  AGREEMENT.  Executive and MicroAge entered into
two  Split-  Dollar  Insurance  Agreements,  dated as of  September  1, 1995 and
January 27, 1997 (the "SPLIT- DOLLAR AGREEMENTS"). Attached as EXHIBIT D are the
amendments  to  the  Split-Dollar  Agreements  assigning  such  agreements  from
MicroAge  to Pinacor as of the  Separation  Date.  Pinacor  has paid the premium
payments  on both  Policies  (as  such  term  is  defined  in each  Split-Dollar
Agreement)  through  August 24,  1999.  On the  Separation  Date,  Pinacor  will
transfer the Policies to Executive and will release  Executive  from any and all
obligations to reimburse Pinacor for premiums paid on the Policies. After August
24, 1999,  Executive will be  responsible  for  maintaining  the Policies to the
extent  Executive  elects  to do so.  Pinacor  and  Executive  will  enter  into
amendments  to the  Split-Dollar  Agreements  to  effectuate  the  terms of this
Section 6.

     7.  DISABILITY  INSURANCE.  Executive  currently has  disability  insurance
pursuant to separate policies:  (1) the UNUM Group Disability Policy (the "GROUP
POLICY")  and (2) two  UNUM  Individual  Disability  Policies  (the  "INDIVIDUAL
POLICIES").  The Group Policy will terminate as of the Separation Date.  Pinacor
will cause the  Individual  Policies  to remain in full  force and effect  until
September 30, 1999. After September 30, 1999,  Executive will be responsible for
the full premium  payments if Executive  wishes to continue  coverage  under the
Individual  Policies.  If  Executive  elects  to  continue  coverage  under  the
Individual Polices,  Executive should contact Ellen Steele-Allare  (955-7370) on
or before September 1, 1999.

     8. STOCK OPTIONS.  During Executive's  employment Executive was granted the
following stock options:

          A.  Pursuant  to a Letter  Award,  dated  May 15,  1995  (the  "LETTER
     AWARD"), under the MicroAge,  Inc. 1994 Long-Term Incentive Plan, Executive
     was  granted  the option to  purchase a total of 15,000  shares of MicroAge
     common stock,  par value $.01 per share  ("COMMON  STOCK"),  at an exercise
     price of $11.13 per share. Pursuant to the terms of the Letter Award, on or
     before the Separation  Date,  Executive is entitled to purchase up to 9,000
     shares  of  Common  Stock at an  exercise  price of $11.13  per  share.  In
     accordance with the terms of the Letter Award, all options  thereunder will
     terminate on the Separation Date.

          B.  Pursuant to the 1994 Stock Option Plan Grant  Letter,  dated as of
     December  13, 1995 (the "1994  GRANT  LETTER"),  Executive  was granted the
     option to purchase a total of 15,000  shares of Common Stock at an exercise
     price of $8.75 per share.  Pursuant to the terms of the 1994 Grant  Letter,
     on or before the Separation  Date,  Executive is entitled to purchase up to
     6,000  shares of Common Stock at an exercise  price of $8.75 per share.  In
     accordance with the terms of the 1994 Grant Letter,  all options thereunder
     will terminate on the Separation Date.

          C. Pursuant to the MicroAge,  Inc. Long-Term  Incentive Plan Incentive
     Stock Option Award, dated March 14, 1996 (the "1996 LETTER"), Executive was
     granted the option to purchase 50,000 shares of Common Stock at an exercise
     price of $9.25 per share.

                                       A-2
<PAGE>
     Pursuant to the terms of the 1996 Letter, on or before the Separation Date,
     Executive is entitled to purchase up to 30,000 shares of Common Stock at an
     exercise price of $9.25 per share. In accordance with the terms of the 1996
     Letter, all options thereunder will terminate on the Separation Date.

          D.  Pursuant to the 1994  Long-Term  Incentive  Plan  Incentive  Stock
     Option Award (the "1994  INCENTIVE  AWARD"),  on December 4, 1996 Executive
     was granted the option to purchase a total of 20,000 shares of Common Stock
     at an exercise price of $24.00 per share. Pursuant to the terms of the 1994
     Incentive Plan, on or before the Separation Date,  Executive is entitled to
     purchase up to 8,000 shares of Common Stock at an exercise  price of $24.00
     per share.  In accordance with the terms of the 1994 Incentive  Award,  all
     options thereunder will terminate on the Separation Date.

          E.  Pursuant  to the 1997 Long Term  Incentive  Plan  Incentive  Stock
     Option  Award,  dated April 10,  1998 (the "1998  LETTER"),  Executive  was
     granted the option to purchase a total of 10,000  shares of Common Stock at
     an exercise  price of $14.375 per share.  Pursuant to the terms of the 1998
     Letter, on or before the Separation Date, Executive is entitled to purchase
     up to 2,000  shares of Common  Stock at an  exercise  price of $14.375  per
     share, subject to certain stock price hurdles. In accordance with the terms
     of the 1998 Letter, all options thereunder will terminate on the Separation
     Date.

          F.  Pursuant to the 1997  Long-Term  Incentive  Plan  Incentive  Stock
     Option  Award,  dated January 28, 1999 (the "1999  LETTER"),  Executive was
     granted the option to purchase 10,000 shares of Common Stock at an exercise
     price of $16.56 per share.  As of the  Separation  Date,  Executive  is not
     entitled  to  exercise  any  of the  options  under  the  1999  Letter.  In
     accordance with the terms of the 1999 Letter,  all options  thereunder will
     terminate on the Separation Date.


     9. MANAGEMENT EQUITY PROGRAMS.

          A. Pursuant to the 1997  Management  Equity  Program Award  Agreement,
     dated  October  11,  1996,  and  amended  January  28,  1999 (the "1997 MEP
     AGREEMENT"), Executive received 135,035 options as a result of his election
     to restructure his  compensation  package by reducing his fiscal year 1997,
     1998, and 1999 compensation.  As of the Separation Date, Executive will not
     have any  vested  options.  In  accordance  with the  terms of the 1997 MEP
     Agreement, following the Separation Date, Executive's options will continue
     to vest under the vesting schedule set forth on EXHIBIT E.

          B. Pursuant to the 1999  Management  Equity  Program  Award  Agreement
     dated April 22, 1999 (the "1999 MEP AGREEMENT"),  Executive received 32,681
     options as a result of his election to waive a portion of his salary during
     the period from May 1, 1999  through May 1, 2000.  In  accordance  with the
     terms of the 1999 MEP  Agreement,  on the Separation  Date,  Executive will


                                       A-3
<PAGE>
     have 5,447 options. Following the Separation Date, Executive's options will
     continue to vest under the vesting schedule set forth on EXHIBIT E.

     10. ASSOCIATE STOCK PURCHASE PLAN. On June 30, 1999, Executive's balance in
the  Associate  Stock  Purchase  Plan (the  "ASSP") will be invested in MicroAge
common stock  pursuant to the terms of such plan.  Any  questions  regarding the
ASSP should be directed to Patricia Vincent at 366-2287.

     11.  EXTENSION OF OPTIONS.  Pursuant to a written  consent dated as of June
16, 1999, the Compensation Committee extended the exercise period of all options
granted in  Section  8,  paragraphs  A-F  above,  for six (6)  months  after the
Separation Date.

     12.  PRODUCT  PURCHASE  BENEFITS.  Executive  may  purchase  the palm  top,
personal  computer  and  docking  station  Executive  has been using  during his
employment with Pinacor at a price equal to their  depreciated  book values.  If
Executive elects to purchase such items, Executive will contact Jeff McKeever.

     13.  CELLULAR  PHONE.  Executive may retain the cellular phone he was using
during his  employment  with Pinacor.  As of the Separation  Date,  Pinacor will
transfer the cellular  phone and the related  account to Executive and Executive
will be responsible for maintaining such account.

     14. EMPLOYMENT REFERENCE.  Pinacor agrees to provide a reference and reason
for  Executive's  separation  that is consistent  with a statement  that will be
mutually agreed to by Pinacor and Executive.

                                       A-4
<PAGE>
                                    EXHIBIT B

                                  June 30, 1999

To the Board of Directors of each of the corporations attached hereto as EXHIBIT
A:

     I hereby  resign my  positions  as a  director  and  officer of each of the
corporations attached hereto as EXHIBIT A, effective as of June 30, 1999.

                                       Sincerely,

                                       Robert G. O'Malley

                                       B-1
<PAGE>
                                    EXHIBIT A

COMPANY                                     POSITION
- -------                                     --------
Complete Distribution, Inc.                 Director and Chief Executive Officer

ConnectWorks, Inc.                          Director and Chief Executive Officer

Contract PC, Inc.                           Director and Chief Executive Officer

MicroRetailing, Inc.                        Director and Chief Executive Officer

Pinacor, Inc.                               Director and Chief Executive Officer

Pinacor Logistics Services, Inc.            Director and Chief Executive Officer

                                       B-2
<PAGE>
                                    EXHIBIT C

                                 NON-REVOCATION

                        AS OF THE DATE SHOWN ON THIS FORM

     By  signing  below,  I hereby  verify  that I have  chosen not to revoke my
agreement to, and execution of, the Agreement and General Release.  My signature
confirms my renewed  agreement  to the terms of that  Agreement,  including  the
release  and waiver of any and all claims  relating  to my  employment  with the
Employer and its  successors,  assigns,  and  affiliated  companies,  and/or the
termination of that employment

/S/ ROBERT G. O'MALLEY                           JULY 9, 1999
- ---------------------------------------          -------------
Robert G. O'Malley*                              Date


*Do not sign,  date, or return this document until eight (8) days after you sign
the  Agreement  and General  Release.  The signed and dated  document  should be
returned  to Matthew P.  Feeney,  Snell & Wilmer  L.L.P.,  One  Arizona  Center,
Phoenix, Arizona 85004.

                                       C-1
<PAGE>
                                  VERIFICATION

STATE OF ARIZONA                    )
                                    ) ss.
County of Maricopa                  )

     On this ____ day of _____________,  1999, before me, the undersigned Notary
Public,  personally  appeared  Robert G. O'Malley,  known to me to be the person
whose name is  subscribed to the within  instrument,  and  acknowledged  that he
executed the same for the purpose therein contained.

          IN WITNESS WHEREOF, I hereunto set my hand and official seal.


                                        ----------------------------------------
                                        Notary Public

My Commission Expires -----------------

                                       C-2
<PAGE>
                                    EXHIBIT D

                             FIRST AMENDMENT TO THE

                      1995 SPLIT-DOLLAR INSURANCE AGREEMENT

                                 BY AND BETWEEN

                      MICROAGE, INC. AND ROBERT G. O'MALLEY

     This First Amendment to the 1995  Split-Dollar  Insurance  Agreement by and
between  MICROAGE,  INC.,  a Delaware  corporation  (hereinafter  referred to as
"MicroAge"),  PINACOR, INC., a Delaware corporation  (hereinafter referred to as
"Pinacor"),  and ROBERT G.  O'MALLEY  (hereinafter  referred to as "Insured") is
effective as of the 30th day of June, 1999.

                                    RECITALS

     WHEREAS,  MicroAge  and  Insured  entered  into  a  Split-Dollar  Insurance
Agreement dated September 1, 1995 (hereinafter referred to as "Agreement") and a
Collateral  Assignment Form dated September 1, 1995 (hereinafter  referred to as
"CAF");

     WHEREAS,  the  Agreement  pertains to a policy of  insurance on the life of
Insured issued by The Northwestern  Mutual Life Insurance  Company  (hereinafter
referred to as  "Insurer"),  in the face amount of Seven Hundred Fifty  Thousand
Dollars  ($750,000),  with  policy  number  13453221  (hereinafter  referred  as
"Policy"), as identified on Schedule A to the Agreement;

     WHEREAS,  MicroAge was  required to pay certain  premiums due on the Policy
pursuant to Article II of the Agreement, and Insured was deemed the owner of the
Policy;

     WHEREAS,  pursuant  to the  Agreement  and the  CAF,  Insured  assigned  to
MicroAge a security  interest in the Policy for the  repayment  of the  premiums
paid by MicroAge to Insurer;

                                       D-1
<PAGE>
     WHEREAS,  pursuant to the Agreement  MicroAge and Insured  agreed to divide
the  proceeds of the Policy into two parts in the event of the death of Insured,
with MicroAge  receiving an amount equal to MicroAge's  security interest in the
Policy, and Insured's designated  beneficiary receiving the balance of the death
benefit;

     WHEREAS, Pinacor is a subsidiary of MicroAge, and both Pinacor and MicroAge
desire that MicroAge's  interest and obligations under the Agreement be assigned
to Pinacor, and Insured agrees to such assignment;

     The parties,  therefore,  in consideration of the mutual promises contained
herein, hereby agree as follows:

                                   AGREEMENTS

     1.  ASSIGNMENT BY MICROAGE.  MicroAge hereby assigns to Pinacor any and all
of its right,  title,  and  interest in the Policy,  any and all of its interest
acquired under the CAF, and any and all of its duties and obligations  under the
Agreement.

     2. ASSUMPTION BY PINACOR.  Pinacor hereby assumes any and all of MicroAge's
right,  title and interest in the Policy,  and any and all of MicroAge's  duties
and obligations under the Agreement, including but not limited to the obligation
to pay the  premiums due on the Policy,  and agrees to perform the  Agreement in
the same  manner and to the same  extent  that  MicroAge  would be  required  to
perform if no such assignment had taken place.

     3. INDEMNIFICATION BY PINACOR. Pinacor agrees to defend, indemnify and hold
MicroAge  harmless from and against any claims,  losses or liability which arise
from  the  Agreement  or this  First  Amendment  to the  Split-Dollar  Insurance
Agreement  (hereinafter referred to as "Amendment"),  or from Pinacor's exercise
of its  duties  and  responsibilities  under  the  Agreement  or the  Amendment,

                                       D-2
<PAGE>
including but not limited to claims of Insured, or losses or liability resulting
therefrom.  Pinacor  also agrees to pay or  reimburse  MicroAge  for any and all
costs, damages or losses including without limitation any out-of-pocket expenses
and reasonable  attorneys' fees incurred in the  investigation or defense of any
such claims.

     4.  CONSENT OF  INSURED.  Insured  hereby  consents  to the  assignment  by
MicroAge and the assumption by Pinacor of any and all of MicroAge's right, title
and interest in the Policy, and any and all duties and obligations  arising from
the Agreement.

     5.  RELEASE BY  INSURED.  Insured  releases,  on behalf of himself  and his
heirs,  executors,  administrators and assigns, any and all claims of any nature
whatsoever  against  MicroAge  and its  affiliates,  agents,  officers,  owners,
directors,  employees,  insurers and  assigns,  arising out of or related in any
manner whatsoever to the Policy, the Agreement,  the Amendment,  and/or the CAF,
and MicroAge's acts or omissions in connection therewith.  The foregoing release
does not extend to or include Pinacor.

     6.  COLLATERAL  ASSIGNMENT  FORM.  Insured agrees to execute and deliver to
Pinacor  and  Insurer  a  Collateral  Assignment  Form in  connection  with  the
execution of this Amendment,  establishing  Pinacor as the direct beneficiary of
the Policy in an amount equal to the total amount of premiums paid to Insurer on
the Policy, whether paid by Pinacor or MicroAge.

                                       D-3
<PAGE>
     IN WITNESS  WHEREOF,  the parties hereto have executed this First Amendment
as of the ___ day of June, 1999.

                                        MICROAGE, INC., a Delaware Corporation

                                        By
                                          --------------------------------------

                                        Its
                                           -------------------------------------


                                        PINACOR, INC., a Delaware Corporation

                                        By
                                          --------------------------------------

                                        Its
                                           -------------------------------------

                                        By
                                          --------------------------------------
                                           ROBERT G. O'MALLEY

                                       D-4
<PAGE>
                             FIRST AMENDMENT TO THE

                      1997 SPLIT-DOLLAR INSURANCE AGREEMENT

                                 BY AND BETWEEN

                      MICROAGE, INC. AND ROBERT G. O'MALLEY

     This First Amendment to the 1997  Split-Dollar  Insurance  Agreement by and
between  MICROAGE,  INC.,  a Delaware  corporation  (hereinafter  referred to as
"MicroAge"),  PINACOR, INC., a Delaware corporation  (hereinafter referred to as
"Pinacor"),  and ROBERT G.  O'MALLEY  (hereinafter  referred to as "Insured") is
effective as of the 30th day of June, 1999.

                                    RECITALS

     WHEREAS,  MicroAge  and  Insured  entered  into  a  Split-Dollar  Insurance
Agreement dated January 27, 1997 (hereinafter  referred to as "Agreement") and a
Collateral  Assignment Form dated January 27, 1997  (hereinafter  referred to as
"CAF");

     WHEREAS,  the  Agreement  pertains to a policy of  insurance on the life of
Insured issued by The Northwestern  Mutual Life Insurance  Company  (hereinafter
referred to as  "Insurer"),  in the face amount of Two  Hundred  Fifty  Thousand
Dollars  ($250,000),  with  policy  number  14016898  (hereinafter  referred  as
"Policy"), as identified on Schedule A to the Agreement;

     WHEREAS,  MicroAge was  required to pay certain  premiums due on the Policy
pursuant to Article II of the Agreement, and Insured was deemed the owner of the
Policy;

     WHEREAS,  pursuant  to the  Agreement  and the  CAF,  Insured  assigned  to
MicroAge a security  interest in the Policy for the  repayment  of the  premiums
paid by MicroAge to Insurer;

     WHEREAS,  pursuant to the Agreement  MicroAge and Insured  agreed to divide
the  proceeds of the Policy into two parts in the event of the death of Insured,
with MicroAge  receiving an amount equal to MicroAge's  security interest in the
Policy, and Insured's designated  beneficiary receiving the balance of the death
benefit;

                                       D-5
<PAGE>
     WHEREAS, Pinacor is a subsidiary of MicroAge, and both Pinacor and MicroAge
desire that MicroAge's  interest and obligations under the Agreement be assigned
to Pinacor, and Insured agrees to such assignment;

     The parties,  therefore,  in consideration of the mutual promises contained
herein, hereby agree as follows:

                                   AGREEMENTS

     1.  ASSIGNMENT BY MICROAGE.  MicroAge hereby assigns to Pinacor any and all
of its right,  title,  and  interest in the Policy,  any and all of its interest
acquired under the CAF, and any and all of its duties and obligations  under the
Agreement.

     2. ASSUMPTION BY PINACOR.  Pinacor hereby assumes any and all of MicroAge's
right,  title and interest in the Policy,  and any and all of MicroAge's  duties
and obligations under the Agreement, including but not limited to the obligation
to pay the  premiums due on the Policy,  and agrees to perform the  Agreement in
the same  manner and to the same  extent  that  MicroAge  would be  required  to
perform if no such assignment had taken place.

     3. INDEMNIFICATION BY PINACOR. Pinacor agrees to defend, indemnify and hold
MicroAge  harmless from and against any claims,  losses or liability which arise
from  the  Agreement  or this  First  Amendment  to the  Split-Dollar  Insurance
Agreement  (hereinafter referred to as "Amendment"),  or from Pinacor's exercise
of its  duties  and  responsibilities  under  the  Agreement  or the  Amendment,
including but not limited to claims of Insured, or losses or liability resulting
therefrom.  Pinacor  also agrees to pay or  reimburse  MicroAge  for any and all
costs, damages or losses including without limitation any out-of-pocket expenses
and reasonable  attorneys' fees incurred in the  investigation or defense of any
such claims.

                                       D-6
<PAGE>

     4.  CONSENT OF  INSURED.  Insured  hereby  consents  to the  assignment  by
MicroAge and the assumption by Pinacor of any and all of MicroAge's right, title
and interest in the Policy, and any and all duties and obligations  arising from
the Agreement.

     5.  RELEASE BY  INSURED.  Insured  releases,  on behalf of himself  and his
heirs,  executors,  administrators and assigns, any and all claims of any nature
whatsoever  against  MicroAge  and its  affiliates,  agents,  officers,  owners,
directors,  employees,  insurers and  assigns,  arising out of or related in any
manner whatsoever to the Policy, the Agreement,  the Amendment,  and/or the CAF,
and MicroAge's acts or omissions in connection therewith.  The foregoing release
does not extend to or include Pinacor.

     6.  COLLATERAL  ASSIGNMENT  FORM.  Insured agrees to execute and deliver to
Pinacor  and  Insurer  a  Collateral  Assignment  Form in  connection  with  the
execution of this Amendment,  establishing  Pinacor as the direct beneficiary of
the Policy in an amount equal to the total amount of premiums paid to Insurer on
the Policy, whether paid by Pinacor or MicroAge.

                                       D-7
<PAGE>
     IN WITNESS  WHEREOF,  the parties hereto have executed this First Amendment
as of the ___ day of June, 1999. MICROAGE, INC., a Delaware Corporation

                                        MICROAGE, INC., a Delaware Corporation

                                        By
                                          --------------------------------------

                                        Its
                                           -------------------------------------


                                        PINACOR, INC., a Delaware Corporation

                                        By
                                          --------------------------------------

                                        Its
                                           -------------------------------------

                                        By
                                          --------------------------------------
                                           ROBERT G. O'MALLEY

                                       D-8
<PAGE>
                                    EXHIBIT E

                       1997 MEP AGREEMENT VESTING SCHEDULE

                                1/3              1/3               1/3
                                ---              ---               ---
November 1, 1999               14,563

October 30, 2000               14,563           14,563

October 29, 2001               14,562           14,563            15,887

November 4, 2002                                14,562            15,886

November 3, 2003                                                  15,886
                               ------           ------            ------
                               43,688           43,688            47,659

                                                TOTAL            135,035

                       1999 MEP AGREEMENT VESTING SCHEDULE

                                1/3
                                ---
May 1, 2000                    1,816

May 1, 2001                    1,816

May 1, 2002                    1,815
                               -----
                               5,447

                                       E-1

                               FIRST AMENDMENT TO
                              AMENDED AND RESTATED
                              EMPLOYMENT AGREEMENT

     THIS FIRST  AMENDMENT  (this  "FIRST  AMENDMENT")  TO AMENDED AND  RESTATED
EMPLOYMENT  AGREEMENT is entered into as of this 1st day of April,  1998, by and
between MICROAGE,  INC., a Delaware  corporation (the "COMPANY") and Christopher
J. Koziol ("EXECUTIVE").

                                    RECITALS:

     WHEREAS,  the Company and  Executive  entered  into an Amended and Restated
Employment Agreement,  dated as of November 4,1996 (the "EMPLOYMENT AGREEMENT");
and

     WHEREAS,   the  Company  and  Executive  desire  to  amend  the  Employment
Agreement;

     NOW,  THEREFORE,  in consideration of the premises,  and for other valuable
consideration,  the  sufficiency of which is hereby  acknowledged by each of the
parties hereto, the parties hereby agree as follows:

                                   AGREEMENT:

     SECTION 1. AMENDMENT TO EMPLOYMENT AGREEMENT.

     The first  sentence of Section 1.2 of the  Employment  Agreement  is hereby
amended in its entirety to read as follows:

          "(a)  Executive  shall  serve  as  President  of  Pinacor,  Inc.,  the
     Company's distribution  subsidiary (or in a capacity and with a title of at
     least substantially equivalent quality)."

     SECTION 2. EFFECTIVENESS.

     This First Amendment will become effective as of April 1,1998.

     SECTION 3. MISCELLANEOUS.

     A. Full Force and Effect.

     Except as  expressly  provided  in this  First  Amendment,  the  Employment
Agreement will remain unchanged and in full force and effect.
<PAGE>
     B. Counterparts.

     This First Amendment may be executed in any number Qf counterparts,  all of
which taken together will constitute one and the same instrument, and any of the
parties hereto may execute this First Amendment by signing any such counterpart.

     A. Arizona Law.

     It is the intention of the parties that the laws of Arizona will govern the
validity  of this  First  Amendment,  the  construction  of its  terms,  and the
interpretation of the rights and duties of the parties.

     IN WITNESS  WHEREOF,  the parties hereto have executed this First Amendment
as of the date first above written.

                                        Company:

                                        MICROAGE, INC.

                                        By: /s/ Jeffrey D. McKeever
                                            ------------------------------------
                                            Jeffrey D. McKeever
                                            Chairman of the Board and
                                            Chief Executive Officer


                                        Executive:


                                        /s/ Christopher J. Koziol
                                        ----------------------------------------
                                        Christopher J. Koziol

                               SECOND AMENDMENT TO
                              AMENDED AND RESTATED
                              EMPLOYMENT AGREEMENT

          THIS  SECOND  AMENDMENT  (this  "SECOND  AMENDMENT")  TO  AMENDED  AND
RESTATED EMPLOYMENT  AGREEMENT,  as amended, is entered into as of this 28th day
of January,  1999, by and between  MICROAGE,  INC., a Delaware  corporation (the
"COMPANY"), and Christopher J. Koziol ("EXECUTIVE").

                                    RECITALS:

          WHEREAS,  the  Company  and  Executive  entered  into an  Amended  and
Restated Employment  Agreement,  dated as of November 4, 1996, as amended by the
First Amendment to Amended and Restated Employment Agreement,  dated as of April
1, 1998 (the "EMPLOYMENT AGREEMENT"); and

          WHEREAS,  the Company  and  Executive  desire to amend the  Employment
Agreement;

          NOW,  THEREFORE,  in  consideration  of the  premises,  and for  other
valuable consideration,  the sufficiency of which is hereby acknowledged by each
of the parties hereto, the parties hereby agree as follows:

                                   AGREEMENT:

     SECTION 1. AMENDMENTS TO EMPLOYMENT AGREEMENT.

          A. The first  sentence of Section 1.2 of the  Employment  Agreement is
hereby amended in its entirety to read as follows:

               "(a) Executive shall serve as Executive Vice President - Sales of
the  Company  (or in a  capacity  and  with a title  of at  least  substantially
equivalent quality)."

          B. Section 2.2 of the  Employment  Agreement is hereby  amended in its
entirety to read as follows:

          2.2 BONUS PAYMENT.

               "(a)  During  the  period of  Executive's  employment  under this
Agreement,  the Company shall pay to Executive annually a fixed cash bonus equal
to $4,018 and, in addition,  such amount as may be  necessary,  after payment by
the Executive of all taxes, including,  without limitation, any federal or state
income taxes,  on such fixed cash bonus payment,  so that  Executive  shall have
remaining,  on a grossed-up  basis, the amount of $4,018 (the "ANNUAL FIXED CASH
BONUS").

               (b) The  Board or a  committee  thereof  will  establish  in each
fiscal year during the term hereof an  executive  bonus plan that  provides  for
incentive  compensation to Executive.  Any bonus under any such plan is referred
to herein as the "ANNUAL INCENTIVE BONUS".

          C. Section 4.2(e) of the Employment Agreement is hereby amended in its
entirety to read as follows:
<PAGE>
               "(e) pay  Executive  any  Annual  Fixed Cash Bonus and any Annual
Incentive  Bonus with  respect to a prior  fiscal year which has accrued but has
not been paid  (together,  such bonus  payments  are  referred  to herein as the
"ACCRUED ANNUAL BONUS PAYMENTS");"

          D. Section 4.3(e) of the Employment Agreement is hereby amended in its
entirety to read as follows:

               "(e) pay Executive the Accrued Annual Bonus Payments;"

     SECTION 2. EFFECTIVENESS.

          This Second Amendment will become effective as of January 28, 1999.

     SECTION 3. MISCELLANEOUS.

          A. Full Force and Effect.

          Except as expressly provided in this Second Amendment,  the Employment
Agreement will remain unchanged and in full force and effect.

          B. Counterparts.

          This Second  Amendment may be executed in any number of  counterparts,
all of which taken together will constitute one and the same instrument, and any
of the parties  hereto may execute  this  Second  Amendment  by signing any such
counterpart.

          C. Arizona Law.

          It is the  intention  of the  parties  that the laws of  Arizona  will
govern the validity of this Second Amendment, the construction of its terms, and
the interpretation of the rights and duties of the parties.

                                        2
<PAGE>
          IN WITNESS  WHEREOF,  the  parties  hereto have  executed  this Second
Amendment as of the date first above written.

                                        Company:

                                        MICROAGE, INC., a Delaware corporation


                                        By: /s/ Jeffrey D. McKeever
                                            ------------------------------------
                                            Jeffrey D. McKeever
                                            Chairman of the Board and
                                            Chief Executive Officer

                                        Executive:


                                        /s/ Christopher J. Koziol
                                        ----------------------------------------
                                        Christopher J. Koziol

                                        3

                               THIRD AMENDMENT TO
                              AMENDED AND RESTATED
                              EMPLOYMENT AGREEMENT


     THIS THIRD  AMENDMENT  (this  "THIRD  AMENDMENT")  TO AMENDED AND  RESTATED
EMPLOYMENT  AGREEMENT,  as  amended,  is  entered  into as of this  30th  day of
September,  1999, by and between  MICROAGE,  INC., a Delaware  corporation  (the
"COMPANY"), and Christopher J. Koziol ("EXECUTIVE").

                                    RECITALS:

     WHEREAS,  the Company and  Executive  entered  into an Amended and Restated
Employment  Agreement,  dated as of  November  4, 1996,  as amended by the First
Amendment to Amended and  Restated  Employment  Agreement,  dated as of April 1,
1998 and the Second Amendment to the Amended and Restated Employment  Agreement,
dated January 28, 1999 (the "EMPLOYMENT AGREEMENT"); and

     WHEREAS,   the  Company  and  Executive  desire  to  amend  the  Employment
Agreement;

     NOW,  THEREFORE,  in consideration of the premises,  and for other valuable
consideration,  the  sufficiency of which is hereby  acknowledged by each of the
parties hereto, the parties hereby agree as follows:

                               A G R E E M E N T:

     SECTION 1. AMENDMENTS TO EMPLOYMENT AGREEMENT.

          A. Section 4.3(g) of the Employment Agreement is hereby amended in its
entirety to read as follows:

          "(g)  maintain  in full  force and  effect,  for  Executive's  and his
eligible  beneficiaries'  continued benefit, until the first to occur of (x) his
attainment of alternative  employment or (y) 24 months following the termination
date of his  employment  hereunder the employee  benefits  provided  pursuant to
Company-sponsored  benefit  plans,  programs  or  other  arrangements  in  which
Executive was entitled to participate as a full-time employee  immediately prior
to such termination in accordance with Section 2.4 hereof,  subject to the terms
and  conditions  of such  plans and  programs  (the  "Continued  Benefits").  If
Executive's continued participation is not permitted under the general terms and
provisions of such plans,  programs and arrangements,  the Company shall arrange
to provide  Executive with  Continued  Benefits  substantially  similar to those
which Executive  would have been entitled to receive under such plans,  programs
and arrangements; and in addition"

          B. Section 5.9 (a) of the  Employment  Agreement is hereby  amended in
its entirety to read as follows:

<PAGE>
          "(a) NON-COMPETITION. By execution of this Agreement, Executive agrees
that  during  his  employment  with the  Company  and for a period  of 24 months
following the date of expiration or termination of his employment hereunder (the
"Non-Competition  Period") for any reason  (whether  such  termination  shall be
voluntary or  involuntary),  Executive  will not,  within the United  States (in
which territory Executive acknowledges that the Company has sold or marketed its
products or services and conducted its Business, as defined in Section 5.9(d) as
of the date  hereof),  directly  or  indirectly,  compete  with the  Company  by
carrying on a business that is substantially similar to the Business.  Executive
agrees that the 24 month period  referred to in the preceding  sentence shall be
extended by the number of days included in any period of time during which he is
or was engaged in activities constituting a breach of this Section 5.9."

     SECTION 2. EFFECTIVENESS.

          This Third Amendment will become effective as of September 30, 1999.

     SECTION 3. MISCELLANEOUS.

          A. Full Force and Effect.

          Except as expressly  provided in this Third Amendment,  the Employment
Agreement will remain unchanged and in full force and effect.

          B. Counterparts.

          This Third  Amendment  may be executed in any number of  counterparts,
all of which taken together will constitute one and the same instrument, and any
of the  parties  hereto may  execute  this Third  Amendment  by signing any such
counterpart.

          C. Arizona Law.

          It is the  intention  of the  parties  that the laws of  Arizona  will
govern the validity of this Third Amendment,  the construction of its terms, and
the interpretation of the rights and duties of the parties.


     IN WITNESS  WHEREOF,  the parties hereto have executed this Third Amendment
as of the date first above written.


                                        Company:
                                        MICROAGE, INC., a Delaware corporation

                                        By: /s/ Jeffrey D. McKeever
                                            ------------------------------------
                                            Jeffrey D. McKeever
                                            Chairman of the Board and
                                            Chief Executive Officer


                                        Executive:

                                            /s/ Christopher J. Koziol
                                            ------------------------------------
                                            Christopher J. Koziol

                                      -2-

                               FOURTH AMENDMENT TO
                              AMENDED AND RESTATED
                              EMPLOYMENT AGREEMENT


     THIS FOURTH  AMENDMENT  (this "FOURTH  AMENDMENT")  TO AMENDED AND RESTATED
EMPLOYMENT  AGREEMENT,  as  amended,  is  entered  into as of this  15th  day of
February,  2000,  by and between  MICROAGE,  INC., a Delaware  corporation  (the
"COMPANY"), and Christopher J. Koziol ("EXECUTIVE").

                                    RECITALS:

     WHEREAS,  the Company and  Executive  entered  into an Amended and Restated
Employment  Agreement,  dated as of  November  4, 1996,  as amended by the First
Amendment to Amended and  Restated  Employment  Agreement,  dated as of April 1,
1998,  the Second  Amendment to the Amended and Restated  Employment  Agreement,
dated  January 28,  1999,  and the Third  Amendment  to the Amended and Restated
Employment Agreement, dated September 30, 1999 (the "EMPLOYMENT AGREEMENT"); and

     WHEREAS,   the  Company  and  Executive  desire  to  amend  the  Employment
Agreement;

     NOW,  THEREFORE,  in consideration of the premises,  and for other valuable
consideration,  the  sufficiency of which is hereby  acknowledged by each of the
parties hereto, the parties hereby agree as follows:

                                   AGREEMENT:

     SECTION 1. AMENDMENTS TO EMPLOYMENT AGREEMENT.

          A. The first  sentence of Section 1.2 of the  Employment  Agreement is
hereby amended in its entirety to read as follows:

          "(a) Executive shall serve as President and Chief Operating Officer of
the  Company  (or in a  capacity  and  with a title  of at  least  substantially
equivalent quality)."

          B. Section 1.3 of the  Employment  Agreement is hereby  amended in its
entirety to read as follows:

          "1.3 TERM.  The term of  Executive's  employment  under this Agreement
shall commence on the date first above written and shall continue, unless sooner
terminated,  until  November 2, 1997;  provided,  however,  that  commencing  on
November 4, 1996 and on each subsequent day thereafter,  the Executive's term of
employment shall automatically be extended without further action by the Company
or Executive for the twenty-four (24) month period commencing on each such day."

          C. Section 4.3(f) of the Employment Agreement is hereby amended in its
entirety to read as follows:

<PAGE>
          "(f) pay  Executive  commencing  on the  thirtieth  day  following the
termination date twenty-four monthly payments equal to one-twelfth of the sum of
(1)  Executive's  Base  Salary  in  effect  immediately  prior to the time  such
termination occurs, plus (2) the average of the Annual Incentive Bonuses paid to
Executive for the two (2) fiscal years immediately  preceding the fiscal year in
which the  termination  occurs  (or if less than two,  the  amount of his single
Annual Incentive Bonus, if any). Should Executive attain alternative  employment
during the  twenty-four  (24) month payment  period,  the Company's  obligations
under  this  Section  4.3(f)  will  be  reduced  by the  amount  of  Executive's
compensation from his new employer.  For example,  if Executive were entitled to
receive $17,500 per month for twenty-four (24) months under this Section 4.3(f),
and if, at the  beginning of the seventh (7th) month  following his  termination
date,  he finds  alternative  employment  that pays him $15,000  per month,  the
Company would  obligated to pay  Executive six (6) monthly  payments of $17,500,
and eighteen (18) monthly payments of $2,500 under this Section 4.3(f);"

          D. Section 4.4(b) of the Employment Agreement is hereby amended in its
entirety to read as follows:

          "(b) Pay to Executive a lump sum payment on or prior to the  thirtieth
day following the  termination  date of Executive's  employment  hereunder in an
amount equal to two hundred  percent (200%) of the sum of (1)  Executive's  Base
Salary in effect for the fiscal  year  immediately  prior to the fiscal  year in
which the Change of Control occurs, plus (2) the average of the Annual Incentive
Bonuses paid to Executive for the two (2) fiscal years immediately preceding the
fiscal  year in which the  Change of Control  occurs  (or if less than two,  the
amount of his/her single Annual  Incentive  Bonus, if any). For purposes of this
subsection (b), no Annual Incentive Bonus received under the Company's Executive
Bonus Plan prior to the 1996 Executive Bonus Plan shall be considered."

     SECTION 2. EFFECTIVENESS.

          This Fourth Amendment will become effective as of February 15, 2000.

     SECTION 3. MISCELLANEOUS.

          A. Full Force and Effect.

          Except as expressly provided in this Fourth Amendment,  the Employment
Agreement will remain unchanged and in full force and effect.

          B. Counterparts.

          This Fourth  Amendment may be executed in any number of  counterparts,
all of which taken together will constitute one and the same instrument, and any
of the parties  hereto may execute  this  Fourth  Amendment  by signing any such
counterpart.

          C. Arizona Law.

          It is the  intention  of the  parties  that the laws of  Arizona  will
govern the validity of this Fourth Amendment, the construction of its terms, and
the interpretation of the rights and duties of the parties.

                                      -2-
<PAGE>
          IN WITNESS  WHEREOF,  the  parties  hereto have  executed  this Fourth
     Amendment as of the date first above written.


                                        Company:
                                        MICROAGE, INC., a Delaware corporation

                                        By: /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                        Jeffrey D. McKeever
                                        Chairman of the Board and
                                        Chief Executive Officer


                                        Executive:
                                        /s/ Christopher J. Koziol
                                        ----------------------------------------
                                        Christopher J. Koziol

                                      -3-

                                 MICROAGE, INC.
                              DIRECTOR'S FEE WAIVER
                               LYNDA M. APPLEGATE

RETAINER FEES                                                         $18,000.00

I hereby  elect to waive the  following  amount of the  retainer  fees
payable to me for the next four quarters:

     THE  ANNUAL  RETAINER  IS  $18,000  AND IS  PAID  IN  ARREARS  IN
     QUARTERLY INSTALLMENTS OF $4,500 EACH. YOU MAY ELECT TO WAIVE ALL
     OR A  PORTION  OF EACH  QUARTERLY  INSTALLMENT  FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  RETAINER FEES TO BE WAIVED ON THE BLANK LINE TO THE
     RIGHT.  THE AMOUNT YOU WAIVE WILL BE CHARGED  EQUALLY AGAINST THE
     FOUR QUARTERLY INSTALLMENTS.

BOARD MEETING FEES                                                    $ 9,000.00

I hereby  elect to waive  the  following  amount of my  regular  Board
meeting fees for the six regularly  scheduled  Board meetings  between
May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $9,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE SIX MEETINGS.

AUDIT COMMITTEE MEETING FEES                                          $ 2,000.00

I hereby  elect to waive  the  following  amount of my  regular  Audit
Committee  meeting  fees  for the  two  regularly  scheduled  meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

COMPENSATION COMMITTEE MEETING FEES                                   $ 2,000.00

I  hereby  elect  to  waive  the   following   amount  of  my  regular
Compensation  Committee  meeting fees for the two regularly  scheduled
meetings between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

                                                        WAIVER AMOUNT $31,000.00

By signing this Waiver, I acknowledge that I have been given, or was offered,  a
copy of the  Company's  (i) Annual Report on Form 10-K for the fiscal year ended
November 1, 1998, and (ii) Quarterly  Report on Form 10-Q for the fiscal quarter
ended January 31, 1999 (the "SEC Reports"),  and that I was given an opportunity
to ask questions of any of the Company's  executive  officers  regarding the SEC
Reports or any other matter regarding the Company.
<PAGE>
By signing this Waiver,  I recognize  that  purchasing  options is a speculative
investment in that the success or failure of my investment depends on the market
value of the  Company's  stock over a several year period.  I further  recognize
that all or a portion of my investment  (i.e.,  my Waiver Amount) may be lost. I
also  acknowledge  that I was given the  opportunity to consult with my personal
advisor(s) regarding this Waiver.

I hereby  elect to waive the Waiver  Amount  set forth  above.  By signing  this
Waiver I agree to the terms and conditions set forth above and acknowledge  that
I have read and understand  the sample Stock Option  Agreement that was given to
me.

SIGNATURE /s/ Lynda M. Applegate
          --------------------------
DATE      4-21-99
          --------------------------
SSN
          --------------------------

PLEASE FAX YOUR SIGNED FORM TO THOMAS R.  HOECKER AT (602)  382-6070.  YOUR FORM
MUST BE  RECEIVED BY MR.  HOECKER BY NOON  (ARIZONA  TIME) ON FRIDAY,  APRIL 23,
1999.

                            MICROAGE, INC.
                         DIRECTOR'S FEE WAIVER
                          CYRUS F. FREIDHEIM

RETAINER FEES                                                            $18,000

I hereby  elect to waive the  following  amount of the  retainer  fees
payable to me for the next four quarters:

     THE  ANNUAL  RETAINER  IS  $18,000  AND IS  PAID  IN  ARREARS  IN
     QUARTERLY INSTALLMENTS OF $4,500 EACH. YOU MAY ELECT TO WAIVE ALL
     OR A  PORTION  OF EACH  QUARTERLY  INSTALLMENT  FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  RETAINER FEES TO BE WAIVED ON THE BLANK LINE TO THE
     RIGHT.  THE AMOUNT YOU WAIVE WILL BE CHARGED  EQUALLY AGAINST THE
     FOUR QUARTERLY INSTALLMENTS.

BOARD MEETING FEES                                                       $ 9,000

I hereby  elect to waive  the  following  amount of my  regular  Board
meeting fees for the six regularly  scheduled  Board meetings  between
May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $9,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE SIX MEETINGS.

AUDIT COMMITTEE MEETING FEES                                             $ 2,000

I hereby  elect to waive  the  following  amount of my  regular  Audit
Committee  meeting  fees  for the  two  regularly  scheduled  meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

COMPENSATION COMMITTEE MEETING FEES                                      $ 2,000

I  hereby  elect  to  waive  the   following   amount  of  my  regular
Compensation  Committee  meeting fees for the two regularly  scheduled
meetings between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO  MEETINGS.

                                                          WAIVER AMOUNT  $31,000

By signing this Waiver,  I acknowledge  that I have been given, or was
offered,  a copy of the  Company's  (i) Annual Report on Form 10-K for
the fiscal year ended November 1, 1998,  and (ii) Quarterly  Report on
Form 10-Q for the fiscal  quarter  ended  January  31,  1999 (the "SEC
Reports"), and that I was given an opportunity to ask questions of any
of the Company's  executive  officers regarding the SEC Reports or any
other matter regarding the Company.
<PAGE>
By signing this Waiver,  I recognize  that  purchasing  options is a speculative
investment in that the success or failure of my investment depends on the market
value of the  Company's  stock over a several year period.  I further  recognize
that all or a portion of my investment  (i.e.,  my Waiver Amount) may be lost. I
also  acknowledge  that I was given the  opportunity to consult with my personal
advisor(s) regarding this Waiver.

I hereby  elect to waive the Waiver  Amount  set forth  above.  By signing  this
Waiver I agree to the terms and conditions set forth above and acknowledge  that
I have read and understand  the sample Stock Option  Agreement that was given to
me.

SIGNATURE  /s/ Cyrus F. Freidham
           -------------------------
DATE       4-11-99
           -------------------------
SSN
           -------------------------

PLEASE FAX YOUR  SIGNED FORM TO THOMAS R.  HOECKER AT (602)  382-6070.
YOUR FORM MUST BE RECEIVED BY MR.  HOECKER BY NOON  (ARIZONA  TIME) ON
FRIDAY, APRIL 23, 1999.

                                 MICROAGE, INC.
                              DIRECTOR'S FEE WAIVER
                              ROY A. HERBERGER, JR.


RETAINER FEES                                                            $ 2,000

I hereby  elect to waive the  following  amount of the  retainer  fees
payable to me for the next four quarters:

     THE  ANNUAL  RETAINER  IS  $18,000  AND IS  PAID  IN  ARREARS  IN
     QUARTERLY INSTALLMENTS OF $4,500 EACH. YOU MAY ELECT TO WAIVE ALL
     OR A  PORTION  OF EACH  QUARTERLY  INSTALLMENT  FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  RETAINER FEES TO BE WAIVED ON THE BLANK LINE TO THE
     RIGHT.  THE AMOUNT YOU WAIVE WILL BE CHARGED  EQUALLY AGAINST THE
     FOUR QUARTERLY INSTALLMENTS.

BOARD MEETING FEES                                                       $ 2,000

I hereby  elect to waive  the  following  amount of my  regular  Board
meeting fees for the six $_______  regularly  scheduled Board meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $9,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE SIX MEETINGS.

COMPENSATION COMMITTEE MEETING FEES                                      $ 2,000

I  hereby  elect  to  waive  the   following   amount  of  my  regular
Compensation  Committee  meeting  $_______  fees for the two regularly
scheduled meetings between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

GOVERNANCE COMMITTEE MEETING FEES                                        $ 2,000

I hereby elect to waive the following amount of my regular  Governance
Committee  meeting  fees  $_______  for  the two  regularly  scheduled
meetings between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.
<PAGE>
COMMITTEE CHAIR FEES                                                     $ 2,000

I hereby elect to waive the following  amount of the  Committee  Chair
fees payable to me for the next four quarters:

     THE ANNUAL  COMMITTEE  CHAIR FEE IS $3,000 AND IS PAID IN ARREARS
     IN QUARTERLY  INSTALLMENTS  OF $750 EACH.  YOU MAY ELECT TO WAIVE
     ALL OR A PORTION OF EACH QUARTERLY  INSTALLMENT FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  COMMITTEE CHAIR FEES TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE FOUR QUARTERLY INSTALLMENTS.

                                                          WAIVER AMOUNT  $10,000

By signing this Waiver, I acknowledge that I have been given, or was offered,  a
copy of the  Company's  (i) Annual Report on Form 10-K for the fiscal year ended
November 1, 1998, and (ii) Quarterly  Report on Form 10-Q for the fiscal quarter
ended January 31, 1999 (the "SEC Reports"),  and that I was given an opportunity
to ask questions of any of the Company's  executive  officers  regarding the SEC
Reports or any other matter regarding the Company.

By signing this Waiver,  I recognize  that  purchasing  options is a speculative
investment in that the success or failure of my investment depends on the market
value of the  Company's  stock over a several year period.  I further  recognize
that all or a portion of my investment  (i.e.,  my Waiver Amount) may be lost. I
also  acknowledge  that I was given the  opportunity to consult with my personal
advisor(s) regarding this Waiver.

I hereby  elect to waive the Waiver  Amount  set forth  above.  By signing  this
Waiver I agree to the terms and conditions set forth above and acknowledge  that
I have read and understand  the sample Stock Option  Agreement that was given to
me.


SIGNATURE  /s/ Roy A. Herberger, Jr.
           -------------------------
DATE       4-15-99
           -------------------------
SSN
           -------------------------

PLEASE FAX YOUR SIGNED FORM TO THOMAS R.  HOECKER AT (602)  382-6070.  YOUR FORM
MUST BE  RECEIVED BY MR.  HOECKER BY NOON  (ARIZONA  TIME) ON FRIDAY,  APRIL 23,
1999.

                                 MICROAGE, INC.
                              DIRECTOR'S FEE WAIVER
                              WILLIAM H. MALLENDER

RETAINER FEES                                                            $18,000

I hereby  elect to waive the  following  amount of the  retainer  fees
payable to me for the next four quarters:

     THE  ANNUAL  RETAINER  IS  $18,000  AND IS  PAID  IN  ARREARS  IN
     QUARTERLY INSTALLMENTS OF $4,500 EACH. YOU MAY ELECT TO WAIVE ALL
     OR A  PORTION  OF EACH  QUARTERLY  INSTALLMENT  FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  RETAINER FEES TO BE WAIVED ON THE BLANK LINE TO THE
     RIGHT.  THE AMOUNT YOU WAIVE WILL BE CHARGED  EQUALLY AGAINST THE
     FOUR QUARTERLY INSTALLMENTS.

BOARD MEETING FEES                                                       $ 9,000

I hereby  elect to waive  the  following  amount of my  regular  Board
meeting fees for the six regularly  scheduled  Board meetings  between
May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $9,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE SIX MEETINGS.

COMPENSATION COMMITTEE MEETING FEES                                      $ 2,000

I  hereby  elect  to  waive  the   following   amount  of  my  regular
Compensation  Committee  meeting fees for the two regularly  scheduled
meetings between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

GOVERNANCE COMMITTEE MEETING FEES                                        $ 1,000

I hereby elect to waive the following amount of my regular  Governance
Committee  meeting  fees  for the  two  regularly  scheduled  meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

LEAD DIRECTOR FEES                                                       $______

I hereby elect to waive the following amount of the Lead Director fees
payable to me for the next four quarters:

     THE ANNUAL LEAD  DIRECTOR FEE IS $3,000 AND IS PAID IN ARREARS IN
     QUARTERLY  INSTALLMENTS  OF $750 EACH. YOU MAY ELECT TO WAIVE ALL
     OR A  PORTION  OF EACH  QUARTERLY  INSTALLMENT  FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  LEAD  DIRECTOR  FEES TO BE WAIVED ON THE BLANK LINE
     ABOVE.  THE AMOUNT YOU WAIVE WILL BE CHARGED  EQUALLY AGAINST THE
     FOUR QUARTERLY INSTALLMENTS.
<PAGE>
COMMITTEE CHAIR FEES                                                     $______

I hereby elect to waive the following  amount of the  Committee  Chair
fees payable to me for the next four quarters:

     THE ANNUAL  COMMITTEE  CHAIR FEE IS $3,000 AND IS PAID IN ARREARS
     IN QUARTERLY  INSTALLMENTS  OF $750 EACH.  YOU MAY ELECT TO WAIVE
     ALL OR A PORTION OF EACH QUARTERLY  INSTALLMENT FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  COMMITTEE CHAIR FEES TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE FOUR QUARTERLY INSTALLMENTS.

                                                          WAIVER AMOUNT  $30,000

By signing this Waiver, I acknowledge that I have been given, or was offered,  a
copy of the  Company's  (i) Annual Report on Form 10-K for the fiscal year ended
November 1, 1998, and (ii) Quarterly  Report on Form 10-Q for the fiscal quarter
ended January 31, 1999 (the "SEC Reports"),  and that I was given an opportunity
to ask questions of any of the Company's  executive  officers  regarding the SEC
Reports or any other matter regarding the Company.

By signing this Waiver,  I recognize  that  purchasing  options is a speculative
investment in that the success or failure of my investment depends on the market
value of the  Company's  stock over a several year period.  I further  recognize
that all or a portion of my investment  (i.e.,  my Waiver Amount) may be lost. I
also  acknowledge  that I was given the  opportunity to consult with my personal
advisor(s) regarding this Waiver.

I hereby  elect to waive the Waiver  Amount  set forth  above.  By signing  this
Waiver I agree to the terms and conditions set forth above and acknowledge  that
I have read and understand  the sample Stock Option  Agreement that was given to
me.

SIGNATURE  /s/ William H. Mallender
           -------------------------
DATE       4-13-99
           -------------------------
SSN
           -------------------------

PLEASE FAX YOUR SIGNED FORM TO THOMAS R.  HOECKER AT (602)  382-6070.  YOUR FORM
MUST BE  RECEIVED BY MR.  HOECKER BY NOON  (ARIZONA  TIME) ON FRIDAY,  APRIL 23,
1999.

                                 MICROAGE, INC.
                              DIRECTOR'S FEE WAIVER
                                STEVEN G. MIHAYLO

RETAINER FEES                                                            $ 9,000

I hereby  elect to waive the  following  amount of the  retainer  fees
payable to me for the next four quarters:

     THE  ANNUAL  RETAINER  IS  $18,000  AND IS  PAID  IN  ARREARS  IN
     QUARTERLY INSTALLMENTS OF $4,500 EACH. YOU MAY ELECT TO WAIVE ALL
     OR A  PORTION  OF EACH  QUARTERLY  INSTALLMENT  FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  RETAINER FEES TO BE WAIVED ON THE BLANK LINE TO THE
     RIGHT.  THE AMOUNT YOU WAIVE WILL BE CHARGED  EQUALLY AGAINST THE
     FOUR QUARTERLY INSTALLMENTS.

BOARD MEETING FEES                                                       $ 4,500

I hereby  elect to waive  the  following  amount of my  regular  Board
meeting fees for the six regularly  scheduled  Board meetings  between
May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $9,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE SIX MEETINGS.

AUDIT COMMITTEE MEETING FEES                                             $ 1,000

I hereby  elect to waive  the  following  amount of my  regular  Audit
Committee  meeting  fees  for the  two  regularly  scheduled  meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

GOVERNANCE COMMITTEE MEETING FEES                                        $ 1,000

I hereby elect to waive the following amount of my regular  Governance
Committee  meeting  fees  for the  two  regularly  scheduled  meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.
<PAGE>
COMMITTEE CHAIR FEES                                                     $ 1,500

I hereby elect to waive the following  amount of the  Committee  Chair
fees payable to me for the next four quarters:

     THE ANNUAL  COMMITTEE  CHAIR FEE IS $3,000 AND IS PAID IN ARREARS
     IN QUARTERLY  INSTALLMENTS  OF $750 EACH.  YOU MAY ELECT TO WAIVE
     ALL OR A PORTION OF EACH QUARTERLY  INSTALLMENT FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  COMMITTEE CHAIR FEES TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE FOUR QUARTERLY INSTALLMENTS.

                                                          WAIVER AMOUNT  $17,000

By signing this Waiver, I acknowledge that I have been given, or was offered,  a
copy of the  Company's  (i) Annual Report on Form 10-K for the fiscal year ended
November 1, 1998, and (ii) Quarterly  Report on Form 10-Q for the fiscal quarter
ended January 31, 1999 (the "SEC Reports"),  and that I was given an opportunity
to ask questions of any of the Company's  executive  officers  regarding the SEC
Reports or any other matter regarding the Company.

By signing this Waiver,  I recognize  that  purchasing  options is a speculative
investment in that the success or failure of my investment depends on the market
value of the  Company's  stock over a several year period.  I further  recognize
that all or a portion of my investment  (i.e.,  my Waiver Amount) may be lost. I
also  acknowledge  that I was given the  opportunity to consult with my personal
advisor(s) regarding this Waiver.

I hereby  elect to waive the Waiver  Amount  set forth  above.  By signing  this
Waiver I agree to the terms and conditions set forth above and acknowledge  that
I have read and understand  the sample Stock Option  Agreement that was given to
me.

SIGNATURE  /s/ Steven G. Mihaylo
           -------------------------
DATE       4-12-99
           -------------------------
SSN
           -------------------------

PLEASE FAX YOUR SIGNED FORM TO THOMAS R.  HOECKER AT (602)  382-6070.  YOUR FORM
MUST BE  RECEIVED BY MR.  HOECKER BY NOON  (ARIZONA  TIME) ON FRIDAY,  APRIL 23,
1999.

                                 MICROAGE, INC.
                              DIRECTOR'S FEE WAIVER
                                DIANNE C. WALKER


RETAINER FEES                                                            $10,000

I hereby  elect to waive the  following  amount of the  retainer  fees
payable to me for the next four quarters:

     THE  ANNUAL  RETAINER  IS  $18,000  AND IS  PAID  IN  ARREARS  IN
     QUARTERLY INSTALLMENTS OF $4,500 EACH. YOU MAY ELECT TO WAIVE ALL
     OR A  PORTION  OF EACH  QUARTERLY  INSTALLMENT  FOR THE THIRD AND
     FOURTH  QUARTERS  OF THE  CURRENT  FISCAL  YEAR AND THE FIRST AND
     SECOND  QUARTERS OF THE FISCAL YEAR THAT WILL END IN 2000. IF YOU
     WOULD LIKE TO WAIVE ANY PORTION OF THESE  FEES,  WRITE THE AMOUNT
     OF THE TOTAL  RETAINER FEES TO BE WAIVED ON THE BLANK LINE TO THE
     RIGHT.  THE AMOUNT YOU WAIVE WILL BE CHARGED  EQUALLY AGAINST THE
     FOUR QUARTERLY INSTALLMENTS.

BOARD MEETING FEES                                                       $______

I hereby  elect to waive  the  following  amount of my  regular  Board
meeting fees for the six $_______  regularly  scheduled Board meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $9,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE SIX MEETINGS.

AUDIT COMMITTEE MEETING FEES                                             $______

I hereby  elect to waive  the  following  amount of my  regular  Audit
Committee  meeting  fees  for the  two  regularly  scheduled  meetings
between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO MEETINGS.

GOVERNANCE COMMITTEE MEETING FEES                                        $______

I hereby elect to waive the following amount of my regular  Governance
Committee  meeting  fees  $_______  for  the two  regularly  scheduled
meetings between May 1, 1999 and April 30, 2000:

     THE MAXIMUM WAIVER IS $2,000. IF YOU WANT TO WAIVE ANY PORTION OF
     THIS  AMOUNT,  WRITE IN THE AMOUNT TO BE WAIVED ON THE BLANK LINE
     TO THE  RIGHT.  THE  AMOUNT  YOU WAIVE  WILL BE  CHARGED  EQUALLY
     AGAINST THE MEETING FEES FOR THESE TWO  MEETINGS.

                                                          WAIVER AMOUNT  $10,000
<PAGE>
By signing this Waiver, I acknowledge that I have been given, or was offered,  a
copy of the  Company's  (i) Annual Report on Form 10-K for the fiscal year ended
November 1, 1998, and (ii) Quarterly  Report on Form 10-Q for the fiscal quarter
ended January 31, 1999 (the "SEC Reports"),  and that I was given an opportunity
to ask questions of any of the Company's  executive  officers  regarding the SEC
Reports or any other matter regarding the Company.

By signing this Waiver,  I recognize  that  purchasing  options is a speculative
investment in that the success or failure of my investment depends on the market
value of the  Company's  stock over a several year period.  I further  recognize
that all or a portion of my investment  (i.e.,  my Waiver Amount) may be lost. I
also  acknowledge  that I was given the  opportunity to consult with my personal
advisor(s) regarding this Waiver.

I hereby  elect to waive the Waiver  Amount  set forth  above.  By signing  this
Waiver I agree to the terms and conditions set forth above and acknowledge  that
I have read and understand  the sample Stock Option  Agreement that was given to
me.


SIGNATURE  /s/ Dianne C. Walker
           -------------------------
DATE       April 22, 1999
           -------------------------
SSN
           -------------------------

PLEASE FAX YOUR SIGNED FORM TO THOMAS R.  HOECKER AT (602)  382-6070.  YOUR FORM
MUST BE  RECEIVED BY MR.  HOECKER BY NOON  (ARIZONA  TIME) ON FRIDAY,  APRIL 23,
1999.

                             THIRD AMENDMENT TO THE
                                 MICROAGE, INC.
                       1995 ASSOCIATE STOCK PURCHASE PLAN


     Effective  March  15,  1995,  the  shareholders  of  MicroAge,   Inc.  (the
"Company")  approved the adoption of the  MicroAge,  Inc. 1995  Associate  Stock
Purchase  Plan (the  "Plan").  By the First  Amendment to the Plan,  the Company
amended the Plan to make various technical  changes.  By the Second Amendment to
the Plan, the Company  amended the Plan to change the "purchase  date" of shares
of Common Stock.  By this  instrument,  the Company desires to amend the Plan to
increase  the number of shares of Common Stock  reserved for issuance  under the
Plan.

     1. This Third Amendment shall amend only that Section  specified herein and
those Sections not amended hereby shall remain in full force and effect.

     2. Section 4 is hereby amended and restated in its entirety as follows:

          4. STOCK SUBJECT TO PLAN.  Subject to adjustment as provided
          below,  the total  number of  shares of Stock  reserved  and
          available  for issuance or which may be  otherwise  acquired
          upon  exercise  of  Purchase  Rights  under the Plan will be
          1,000,000.  Any  shares of Stock  delivered  by the  Company
          under  the  Plan  may  consist,  in  whole  or in  part,  of
          authorized  and  unissued  shares or  treasury  shares.  The
          number and kind of such shares of Stock  subject to the Plan
          will  be  proportionately  adjusted,  as  determined  by the
          Board, in the event of any  extraordinary  dividend or other
          distribution,  recapitalization,  forward or reverse  split,
          reorganization,     merger,     consolidation,     spin-off,
          combination, repurchase, or share exchange, or other similar
          corporate transaction or event affecting the Stock.

     3.  The  provisions  of  this  Third   Amendment  shall  be  effective  for
Subscription Periods beginning on or after March 31, 1999.

         IN WITNESS  WHEREOF,  the Company has caused this Third Amendment to be
executed as of this 3rd day of December, 1998.

                                           MICROAGE, INC.



                                           By: /s/ Jeffrey D. McKeever
                                              ---------------------------
                                              Jeffrey D. McKeever
                                              Chairman of the Board and
                                              Chief Executive Officer

                                    AMENDMENT
                                     TO THE
                                 MICROAGE, INC.
                       1995 ASSOCIATE STOCK PURCHASE PLAN


     Effective  March  15,  1995,  the  shareholders  of  MicroAge,   Inc.  (the
"Company")  approved the adoption of the  MicroAge,  Inc. 1995  Associate  Stock
Purchase Plan (the "Plan").  By this instrument,  the Company desires to suspend
purchases of stock by Participants under the Plan.

     1. The  changes  made to the Plan by this  Amendment  are  effective  as of
December 2, 1999.

     2. This  Amendment  shall amend only those  Sections  specified  herein and
those Sections not amended hereby shall remain in full force and effect.

     3. Section 5(d) of the Plan is hereby  amended by adding to end thereof the
following new sentence:  Notwithstanding the foregoing or any other provision of
the Plan to the contrary,  as of December 2, 1999,  the date this  Amendment was
approved by the Board,  Participant  contributions  under the Plan are suspended
until such time as the Board takes action to permit additional  contributions to
the Plan.

     4. Section 6 of the Plan is hereby  amended by adding a new  subsection (g)
which shall provide as follows:

     (g)  SUSPENSION  OF PURCHASES.  Notwithstanding  the foregoing or any other
     provision of the Plan to the contrary,  Stock remaining available under the
     Plan as of the Purchase  Date next  following  the  effective  date of this
     Amendment  shall  be  purchased  by the  Custodian  and  allocated  to each
     Participant's  Stock  Account  in  proportion  to the  amount  held in each
     Participant's  Cash  Account   immediately  prior  to  the  Stock  purchase
     contemplated by this paragraph. For purposes of the preceding sentence, any
     Participant  contributions  for the  Subscription  Period  that  exceed the
     limitations  set forth in Sections 5(d), 6(a) or any other provision of the
     Plan shall be disregarded.  Any amounts that remain in a Participant's Cash
     Account  following the purchase and allocation of all remaining  Stock that
     has been  reserved  under  the  Plan  shall be  repaid  to the  Participant
     (without  interest) as  specified in Section 7(b) as if each  Participant's
     enrollment in the Plan had terminated.

     IN WITNESS WHEREOF, the Company has caused this Amendment to be executed as
of this 27th day of January, 2000.

                                        MICROAGE, INC.


                                        By: Jeffrey D. McKeever
                                            ------------------------------------
                                        Its: Chairman of the Board and Chief
                                             Executive Officer

                                                                  EXECUTION COPY


                                  $450,000,000


                                CREDIT AGREEMENT

                          Dated as of October 28, 1999

                                      Among

                      MICROAGE TECHNOLOGY SERVICES, L.L.C.
                                       and
                                 PINACOR, INC.,

                                  AS BORROWERS,

                                 MICROAGE, INC.

                              AS PARENT GUARANTOR,

                  THE INITIAL LENDERS, INITIAL ISSUING BANK AND
                          SWING LINE BANK NAMED HEREIN

          AS INITIAL LENDERS, INITIAL ISSUING BANK AND SWING LINE BANK,


                                 CITIBANK, N.A.

                              AS COLLATERAL AGENT,

                                 CITIBANK, N.A.

                            AS ADMINISTRATIVE AGENT,

                             IBM CREDIT CORPORATION

                             AS DOCUMENTATION AGENT

                                       and

                       THE CIT GROUP/BUSINESS CREDIT, INC.

                              AS SYNDICATION AGENT
<PAGE>
                               TABLE OF CONTENTS

Section                                                                    Page
- -------                                                                    ----

                                    ARTICLE I
                        DEFINITIONS AND ACCOUNTING TERMS


1.01.  Certain Defined Terms                                                  1
1.02.  Computation of Time Periods; Other Definitional Provisions            29
1.03.  Accounting Terms                                                      29


                                   ARTICLE II
           AMOUNTS AND TERMS OF THE ADVANCES AND THE LETTERS OF CREDIT
2.01.  The Advances and the Letters of Credit                                30
2.02.  Making the Advances 31
2.03.  Issuance of and Drawings and Reimbursement Under Letters of Credit    34
2.04.  Repayment of Advances                                                 36
2.05.  Termination or Reduction of the Commitments                           38
2.06.  Prepayments                                                           38
2.07.  Interest                                                              39
2.08.  Fees                                                                  40
2.09.  Conversion of Advances                                                41
2.10.  Increased Costs, Etc.                                                 42
2.11.  Payments and Computations                                             43
2.12.  Taxes                                                                 44
2.13.  Sharing of Payments, Etc.                                             46
2.14.  Use of Proceeds                                                       47
2.15.  Defaulting Lenders                                                    47
2.16.  Evidence of Debt                                                      50
2.17.  Increase in the Aggregate Working Capital Commitments                 51

                                   ARTICLE III
             CONDITIONS OF LENDING ANDISSUANCES OF LETTERS OF CREDIT
3.01.  Conditions Precedent to Initial Extension of Credit                   53
3.02.  Conditions Precedent to Each Borrowing, Increase Date, Issuance
       and Increase of Available Amount                                      59
3.03.  Determinations Under Section 3.01                                     60

                                   ARTICLE IV
                         REPRESENTATIONS AND WARRANTIES
4.01.  Representations and Warranties of the Borrowers and the
       Parent Guarantor                                                      60

                                    ARTICLE V
              COVENANTS OF THE BORROWERS AND THE PARENT GUARANTOR67
5.01.  Affirmative Covenants                                                 67
5.02.  Negative Covenants                                                    73
5.03.  Reporting Requirements                                                80
5.04.  Financial Covenants                                                   84

                                   ARTICLE VI
                                EVENTS OF DEFAULT
6.01.  Events of Default                                                     86
6.02.  Actions in Respect of the Letters of Credit upon Default              90

                                   ARTICLE VII
                                PARENT GUARANTY
7.01.  Guaranty                                                              90
7.02.  Guaranty Absolute                                                     91
7.03.  Waiver                                                                92
7.04.  Payments Free and Clear of Taxes, Etc.                                93
7.05.  Continuing Guaranty; Assignments                                      94
7.06.  Subrogation                                                           94

                                  ARTICLE VIII
                                   THE AGENTS
8.01.  Authorization and Action                                              96
8.02.  Agents' Reliance, Etc.                                                97
8.03.  Citibank and Affiliates                                               97
8.04.  Lender Party Credit Decision                                          98
8.05.  Indemnification                                                       98
8.06.  Successor Agents                                                      99
8.07.  Other Agents                                                         100

                                   ARTICLE IX
                                  MISCELLANEOUS
9.01.  Amendments, Etc.                                                     100
9.02.  Notices, Etc.                                                        101
9.03.  No Waiver; Remedies                                                  102
9.04.  Costs and Expenses                                                   102
9.05.  Right of Set-off                                                     104
9.06.  Binding Effect                                                       104
9.07.  Assignments and Participations                                       104
9.08.  Execution in Counterparts                                            107
9.09.  No Liability of the Issuing Bank                                     107
9.10.  Release of Collateral                                                108
9.11.  Jurisdiction, Etc.                                                   108
9.12.  Governing Law                                                        108
9.13.  Waiver of Jury Trial                                                 109


SCHEDULES

Schedule I        -   Commitments and Applicable Lending Offices
Schedule II       -   Borrowers' Account
Schedule 4.01(b)  -   Subsidiaries
Schedule 4.01(d)  -   Authorizations, Approvals, Actions, Notices and Filings
Schedule 4.01(f)  -   Disclosed Litigation
Schedule 4.01(r)  -   Open Years
Schedule 4.01(t)  -   Existing Debt
Schedule 4.01(u)  -   Surviving Debt
Schedule 4.01(v)  -   Owned Real Property
Schedule 4.01(w)  -   Leased Real Property
Schedule 4.01(x)  -   Investments
Schedule 4.01(y)  -   Intellectual Property
Schedule 5.02(a)  -   Liens

EXHIBITS

Exhibit A   -   Form of Promissory Note
Exhibit B   -   Form of Notice of Borrowing
Exhibit C   -   Form of Assignment and Acceptance
Exhibit D   -   Form of Security Agreement
Exhibit E   -   Form of Subsidiary Guaranty
Exhibit F   -   Form of Solvency Certificate
Exhibit G   -   Form of Opinion of Counsel to the Loan Parties
Exhibit H   -   Form of Opinion of Local Counsel
Exhibit I   -   Form of Borrowing Base Certificate
Exhibit J   -   Form of Flooring Letter of Credit
Exhibit K   -   Form of Floor Planning Arrangement Intercreditor Agreement
<PAGE>
                                CREDIT AGREEMENT

                          Dated as of October 28, 1999

     MICROAGE TECHNOLOGY SERVICES,  L.L.C., a Delaware limited liability company
("MTS"),  PINACOR,  INC., a Delaware corporation  ("PINACOR",  and together with
MTS,  the  "BORROWERS"),  MICROAGE,  INC., a Delaware  corporation  (the "PARENT
GUARANTOR"),  the banks,  financial institutions and other institutional lenders
listed on the  signature  pages  hereof as the  Initial  Lenders  (the  "INITIAL
LENDERS"),  the bank listed on the signature pages hereof as the Initial Issuing
Bank  (the  "INITIAL  ISSUING  BANK")  and the Swing  Line Bank (as  hereinafter
defined),  CITIBANK,  N.A. ("CITIBANK"),  as collateral agent (together with any
successor  collateral  agent appointed  pursuant to Article VII, the "COLLATERAL
AGENT"),  IBM CREDIT  CORPORATION,  as documentation  agent (the  "DOCUMENTATION
AGENT"),  THE  CIT  GROUP/BUSINESS  CREDIT,  INC.,  as  syndication  agent  (the
"SYNDICATION  AGENT"), and CITIBANK,  as administrative agent (together with any
successor   administrative   agent  appointed   pursuant  to  Article  VII,  the
"ADMINISTRATIVE  AGENT" and,  together with the Collateral  Agent,  the Document
Agent and the  Syndication  Agent,  the  "AGENTS")  for the Lender  Parties  (as
hereinafter defined), hereby agree as follows:

                                    ARTICLE I

                        DEFINITIONS AND ACCOUNTING TERMS

     SECTION  1.01.  CERTAIN  DEFINED  TERMS.  As used in  this  Agreement,  the
following  terms shall have the following  meanings (such meanings to be equally
applicable to both the singular and plural forms of the terms defined):

     "ADMINISTRATIVE  AGENT" has the meaning specified in the recital of parties
to this Agreement.

     "ADMINISTRATIVE  AGENT'S  ACCOUNT" means the account of the  Administrative
Agent maintained by the Administrative  Agent with Citicorp Industrial Credit at
its office at 399 Park Avenue,  New York, New York 10043,  Account No. 38858061,
ABA  021000089,  Attention:  Shawn  Hendrickson,  or such  other  account as the
Administrative Agent shall specify in writing to the Lender Parties.

     "ADVANCE" means a Working Capital Advance, a Swing Line Advance or a Letter
of Credit Advance.

     "AFFILIATE"  means,  as to any Person,  any other Person that,  directly or
indirectly,  controls,  is  controlled  by or is under common  control with such
Person  or is a  director  or  officer  of such  Person.  For  purposes  of this
definition,  the term "control" (including the
<PAGE>
terms  "controlling",  "controlled  by" and "under  common  control  with") of a
Person means the possession, direct or indirect, of the power to vote 5% or more
of the Voting  Stock of such Person or to direct or cause the  direction  of the
management and policies of such Person,  whether through the ownership of Voting
Stock, by contract or otherwise.

     "AGENTS"  has the  meaning  specified  in the  recital  of  parties to this
Agreement.

     "AGREEMENT  VALUE"  means,  for  each  Hedge  Agreement,  on  any  date  of
determination, an amount determined by the Administrative Agent equal to: (a) in
the  case of a Hedge  Agreement  documented  pursuant  to the  Master  Agreement
(Multicurrency-Cross Border) published by the International Swap and Derivatives
Association,  Inc. (the "MASTER  AGREEMENT"),  the amount, if any, that would be
payable by any Loan Party or any of its Subsidiaries to its counterparty to such
Hedge  Agreement,  as if (i) such Hedge Agreement was being  terminated early on
such date of  determination,  (ii) such Loan  Party or  Subsidiary  was the sole
"Affected  Party",  and  (iii)  the  Administrative  Agent  was the  sole  party
determining  such  payment  amount  (with the  Administrative  Agent making such
determination  pursuant to the provisions of the form of Master  Agreement);  or
(b) in the case of a Hedge Agreement traded on an exchange,  the  mark-to-market
value of such Hedge  Agreement,  which will be the unrealized loss on such Hedge
Agreement  to the Loan Party or  Subsidiary  of a Loan Party party to such Hedge
Agreement  determined by the Administrative  Agent based on the settlement price
of such  Hedge  Agreement  on such  date of  determination,  or (c) in all other
cases,  the  mark-to-market  value of such  Hedge  Agreement,  which will be the
unrealized  loss on such Hedge  Agreement to the Loan Party or  Subsidiary  of a
Loan Party party to such Hedge Agreement  determined by the Administrative Agent
as the amount,  if any, by which (i) the present  value of the future cash flows
to be paid by such Loan Party or  Subsidiary  exceeds (ii) the present  value of
the future cash flows to be received by such Loan Party or  Subsidiary  pursuant
to such Hedge  Agreement;  capitalized  terms used and not otherwise  defined in
this  definition  shall  have the  respective  meanings  set  forth in the above
described Master Agreement.

     "APPLICABLE  LENDING OFFICE" means, with respect to each Lender Party, such
Lender  Party's  Domestic  Lending Office in the case of a Base Rate Advance and
such Lender Party's  Eurodollar  Lending Office in the case of a Eurodollar Rate
Advance.

     "APPLICABLE  LETTER OF CREDIT FEE" means a percentage per annum  determined
by reference to the Debt/EBITDA Ratio as set forth below:
<PAGE>
          Debt/EBITDA Ratio             Applicable Letter of Credit Fee
          -----------------             -------------------------------
          LEVEL I
          less than 2.25: 1.0                       1.625%

          LEVEL II
          2.25: 1.0 or greater,
          but less than 2.75: 1.0                   1.875%

          LEVEL III
          2.75: 1.0 or greater,
          but less than 3.25: 1.0                   2.125%

          LEVEL IV
          3.25: 1.0 or greater,
          but less than 3.75: 1.0                   2.375%

          LEVEL V
          3.75: 1.0 or greater,
          but less than 4.25:1.0                    2.625%

          LEVEL VI
          4.25:1.0 or greater                       2.875%

The  Applicable  Letter of Credit Fee shall be  determined  by  reference to the
ratio in effect from time to time; PROVIDED,  HOWEVER, that (A) no change in the
Applicable  Letter of Credit Fee shall be effective  until three  Business  Days
after  the  date on  which  the  Administrative  Agent  receives  the  financial
statements  required to be delivered  pursuant to Section 5.03(b) or (c), as the
case may be,  and a  certificate  of the chief  financial  officer of the Parent
Guarantor  demonstrating  such ratio and (B) the Applicable Letter of Credit Fee
shall be at Level VI until the Parent  Guarantor  has  delivered  the  financial
statements  for the fiscal quarter ended February 1, 2000 and for so long as the
Parent Guarantor has not submitted to the  Administrative  Agent the information
described  in clause (A) of this  proviso  as and when  required  under  Section
5.03(b) or (c), as the case may be.

     "APPLICABLE MARGIN" means a percentage per annum determined by reference to
the Debt/EBITDA Ratio as set forth below:

     Debt/EBITDA Ratio           Base Rate Advances     Eurodollar Rate Advances
     -----------------           ------------------     ------------------------
     LEVEL I
     less than 2.25: 1.0               1.00%                    2.00%

     LEVEL II
     2.25: 1.0 or greater,
     but less than 2.75: 1.0           1.25%                    2.25%

     LEVEL III
     2.75: 1.0 or greater,
     but less than 3.25: 1.0           1.50%                    2.50%

     LEVEL IV
     3.25: 1.0 or greater,
<PAGE>
     but less than 3.75: 1.0           1.75%                    2.75%

     LEVEL V
     3.75: 1.0 or greater,
     but less than 4.25:1.0            2.00%                    3.00%

     LEVEL VI
     4.25:1.0 or greater               2.25%                    3.25%

The  Applicable  Margin for each Advance shall be determined by reference to the
ratio in effect from time to time; PROVIDED,  HOWEVER, that (A) no change in the
Applicable Margin shall be effective until three Business Days after the date on
which the Administrative  Agent receives the financial statements required to be
delivered  pursuant  to  Section  5.03(b)  or (c),  as the  case  may be,  and a
certificate of the chief financial officer of the Parent Guarantor demonstrating
such ratio and (B) the  Applicable  Margin shall be at Level VI until the Parent
Guarantor has delivered the financial  statements  for the fiscal  quarter ended
February 1, 2000 and for so long as the Parent  Guarantor  has not  submitted to
the Administrative Agent the information described in clause (A) of this proviso
as and when required under Section 5.03(b) or (c), as the case may be.

     "APPLICABLE   PERCENTAGE"  means  a  percentage  per  annum  determined  by
reference to the Debt/EBITDA Ratio as set forth below:

     Debt/EBITDA Ratio                 Applicable Percentage
     -----------------                 ---------------------
     LEVEL I
     less than 2.25: 1.0                      0.375%

     LEVEL II
     2.25: 1.0 or greater,
     but less than 2.75: 1.0                  0.375%

     LEVEL III
     2.75: 1.0 or greater,
     but less than 3.25: 1.0                  0.500%

     LEVEL IV
     3.25: 1.0 or greater,
     but less than 3.75: 1.0                  0.500%

     LEVEL V
     3.75: 1.0 or greater,
     but less than 4.25:1.0                   0.500%

     LEVEL VI
     4.25:1.0 or greater                      0.500%

The  Applicable  Percentage  shall be  determined  by  reference to the ratio in
effect  from  time  to  time;  PROVIDED,  HOWEVER,  that  (A) no  change  in the
Applicable  Percentage  shall be effective  until three  Business Days after the
date on  which  the  Administrative  Agent  receives  the  financial  statements
required to be delivered pursuant to Section 5.03(b) or (c), as the case may be,
and a  certificate  of the  chief  financial  officer  of the  Parent
<PAGE>
Guarantor demonstrating such ratio and (B) the Applicable Percentage shall be at
Level VI until the Parent  Guarantor has delivered the financial  statements for
the  fiscal  quarter  ended  February  1,  2000  and for so  long as the  Parent
Guarantor  has  not  submitted  to  the  Administrative  Agent  the  information
described  in clause (A) of this  proviso  as and when  required  under  Section
5.03(b) or (c), as the case may be.

     "ARRANGER" means Salomon Smith Barney Inc.

     "ASSIGNMENT AND ACCEPTANCE" means an assignment and acceptance entered into
by a Lender Party and an Eligible  Assignee,  and accepted by the Administrative
Agent, in accordance with Section 9.07 and in substantially  the form of Exhibit
C hereto.

     "ASSUMING LENDER" has the meaning specified in Section 2.17(d). "ASSUMPTION
AGREEMENT" has the meaning specified in Section 2.17(d)(ii).

     "AVAILABLE  AMOUNT" of any Letter of Credit means, at any time, the maximum
amount  available to be drawn under such Letter of Credit at such time (assuming
compliance at such time with all conditions to drawing).

     "BASE RATE" means a fluctuating interest rate per annum in effect from time
to time, which rate per annum shall at all times be equal to the higher of:

          (a) the rate of interest  announced  publicly by Citibank in New York,
     New York, from time to time, as Citibank's base rate; and

          (b) 1/2 of 1% per annum above the Federal Funds Rate.

     "BASE RATE  ADVANCE"  means an Advance  that bears  interest as provided in
Section 2.07(a)(i).

     "BORROWERS"  has the  meaning  specified  in the recital of parties to this
Agreement.

     "BORROWERS'  ACCOUNT" means the account of the Borrowers  maintained by the
Borrowers  with  Citibank at its office at 399 Park Avenue,  New York,  New York
10043,  with the account  number so  designated  on  Schedule  II, or such other
account as the Borrowers shall specify in writing to the Administrative Agent.

     "BORROWING" means a Working Capital Borrowing or a Swing Line Borrowing.

     "BORROWING BASE CERTIFICATE"  means a certificate in substantially the form
of Exhibit I hereto, duly certified by the chief financial officer of the Parent
Guarantor.

     "BUSINESS  DAY" means a day of the year on which banks are not  required or
authorized by law to close in New York City and, if the applicable  Business Day
relates
<PAGE>
to any Eurodollar Rate Advances,  on which dealings are carried on in the London
interbank market.

     "CAPITAL  EXPENDITURES"  means, for any Person for any period,  the sum of,
without duplication,  (a) all expenditures made, directly or indirectly, by such
Person or any of its  Subsidiaries  during  such  period  for  equipment,  fixed
assets,  real property or  improvements,  or for  replacements or  substitutions
therefor or additions  thereto,  that have been or should be, in accordance with
GAAP,  reflected as additions to property,  plant or equipment on a Consolidated
balance  sheet of such  Person or have a useful  life of more than one year plus
(b) the aggregate  principal  amount of all Debt  (including  Obligations  under
Capitalized   Leases)   assumed  or  incurred  in   connection   with  any  such
expenditures.  For purposes of this definition,  the purchase price of equipment
that is purchased simultaneously with the trade-in of existing equipment or with
insurance proceeds shall be included in Capital  Expenditures only to the extent
of the gross amount of such purchase price less the credit granted by the seller
of such  equipment for the equipment  being traded in at such time or the amount
of such proceeds, as the case may be.

     "CAPITALIZED  LEASES"  means all  leases  that  have been or should  be, in
accordance with GAAP, recorded as capitalized leases.

     "CASH  CONCENTRATION  ACCOUNT"  has the meaning  specified  in the Security
Agreement.

     "CASH EQUIVALENTS"  means any of the following,  to the extent owned by the
Parent  Guarantor or any of its  Subsidiaries  free and clear of all Liens other
than Liens created under the  Collateral  Documents and having a maturity of not
greater  than  180  days  from  the date of  acquisition  thereof:  (a)  readily
marketable  direct  obligations  of the  Government  of the United States or any
agency or instrumentality thereof or obligations  unconditionally  guaranteed by
the full faith and credit of the  Government of the United  States,  (b) insured
certificates  of deposit of or time deposits with any commercial  bank that is a
Lender Party or a member of the Federal Reserve System, issues (or the parent of
which  issues)  commercial  paper  rated as  described  in clause (c) below,  is
organized  under the laws of the  United  States or any  State  thereof  and has
combined  capital and surplus of at least $1 billion or (c) commercial  paper in
an aggregate  amount of no more than  $1,000,000  per issuer  outstanding at any
time,  issued by any  corporation  organized  under the laws of any State of the
United  States and rated at least  "Prime-1" (or the then  equivalent  grade) by
Moody's  Investors  Service,  Inc.  or "A-1" (or the then  equivalent  grade) by
Standard & Poor's, a division of The McGraw-Hill Companies, Inc.

     "CERCLA" means the Comprehensive  Environmental Response,  Compensation and
Liability Act of 1980, as amended from time to time.

     "CERCLIS" means the Comprehensive Environmental Response,  Compensation and
Liability  Information  System maintained by the U.S.  Environmental  Protection
Agency.
<PAGE>
     "CHANGE OF CONTROL" means the  occurrence of any of the following:  (a) any
Person  (other than Jeffrey  McKeever) or two or more Persons  acting in concert
shall have acquired  beneficial  ownership  (within the meaning of Rule 13d-3 of
the Securities  and Exchange  Commission  under the  Securities  Exchange Act of
1934), directly or indirectly, of Voting Stock of the Parent Guarantor (or other
securities  convertible into such Voting Stock)  representing 20% or more of the
combined voting power of all Voting Stock of the Parent Guarantor; or (b) during
any period of up to 24 consecutive  months,  commencing before or after the date
of this Agreement, individuals who at the beginning of such 24-month period were
directors  of the Parent  Guarantor  shall cease for any reason to  constitute a
majority of the board of directors of the Parent Guarantor; or (c) any Person or
two or more  Persons  acting in  concert  shall have  acquired  by  contract  or
otherwise,  or shall have  entered  into a contract or  arrangement  that,  upon
consummation,  will result in its or their acquisition of the power to exercise,
directly or indirectly,  a controlling influence over the management or policies
of the Parent  Guarantor or (d) Jeffrey McKeever shall sell more than 50% of his
ownership  of the  combined  voting  power of the  Voting  Stock  of the  Parent
Guarantor.

     "COLLATERAL" means all "Collateral" referred to in the Collateral Documents
and all other property that is or is intended to be subject to any Lien in favor
of the Collateral Agent for the benefit of the Secured Parties.

     "COLLATERAL  AGENT" has the meaning  specified in the recital of parties to
this Agreement.

     "COLLATERAL DOCUMENTS" means the Security Agreement and any other agreement
that creates or purports to create a Lien in favor of the  Collateral  Agent for
the benefit of the Secured Parties.

     "COMMITMENT"  means a  Working  Capital  Commitment  or a Letter  of Credit
Commitment.

     "COMMITMENT DATE" has the meaning specified in Section 2.17(b).

     "COMMITMENT INCREASE" has the meaning specified in Section 2.17(a).

     "CONFIDENTIAL  INFORMATION" means information that any Loan Party furnishes
to any Agent or any Lender Party in a writing  designated as  confidential,  but
does not include any such information that is or becomes generally  available to
the public or that is or becomes  available  to such Agent or such Lender  Party
from a source other than the Loan Parties.

     "CONSOLIDATED"  refers to the  consolidation of accounts in accordance with
GAAP.
<PAGE>
     "CONSOLIDATING"  refers to the presentation of the  Consolidated  financial
statements of the Parent Guarantor and the Consolidated  financial statements of
each Borrower.

     "CONTINGENT  OBLIGATION"  means, with respect to any Person, any Obligation
or  arrangement  of such Person to guarantee or intended to guarantee  any Debt,
leases,  dividends or other payment Obligations  ("PRIMARY  OBLIGATIONS") of any
other  Person  (the  "PRIMARY  OBLIGOR")  in any  manner,  whether  directly  or
indirectly, including, without limitation, (a) the direct or indirect guarantee,
endorsement  (other than for  collection  or deposit in the  ordinary  course of
business),  co-making,  discounting  with recourse or sale with recourse by such
Person  of the  Obligation  of a primary  obligor,  (b) the  Obligation  to make
take-or-pay or similar  payments,  if required,  regardless of nonperformance by
any other party or parties to an agreement or (c) any Obligation of such Person,
whether or not  contingent,  (i) to purchase any such primary  obligation or any
property  constituting direct or indirect security therefor,  (ii) to advance or
supply funds (A) for the purchase or payment of any such primary  obligation  or
(B) to maintain  working  capital or equity  capital of the  primary  obligor or
otherwise to maintain the net worth or solvency of the primary obligor, (iii) to
purchase property,  assets,  securities or services primarily for the purpose of
assuring the owner of any such primary  obligation of the ability of the primary
obligor to make payment of such primary  obligation or (iv)  otherwise to assure
or hold harmless the holder of such primary  obligation  against loss in respect
thereof. The amount of any Contingent Obligation shall be deemed to be an amount
equal to the stated or determinable  amount of the primary obligation in respect
of which such Contingent  Obligation is made (or, if less, the maximum amount of
such  primary  obligation  for which such  Person may be liable  pursuant to the
terms of the instrument evidencing such Contingent Obligation) or, if not stated
or determinable, the maximum reasonably anticipated liability in respect thereof
(assuming such Person is required to perform thereunder),  as determined by such
Person in good faith.

     "CONVERSION",  "CONVERT"  and  "CONVERTED"  each refer to a  conversion  of
Advances of one Type into Advances of the other Type pursuant to Section 2.09 or
2.10.

     "DEBT" of any Person means, without duplication for purposes of calculating
financial  ratios,  (a) all  indebtedness of such Person for borrowed money, (b)
all  Obligations  of such Person for the deferred  purchase price of property or
services (other than trade payables not overdue by more than 60 days incurred in
the ordinary  course of such Person's  business),  (c) all  Obligations  of such
Person evidenced by notes, bonds,  debentures or other similar instruments,  (d)
all Obligations of such Person created or arising under any conditional  sale or
other title retention agreement with respect to property acquired by such Person
(even  though  the  rights  and  remedies  of the  seller or lender  under  such
agreement  in the event of default are limited to  repossession  or sale of such
property),  (e) all  Obligations  of such  Person  as lessee  under  Capitalized
Leases, (f) all Obligations of such Person under acceptance, letter of credit or
similar  facilities,  (g) all  Obligations  of such Person to purchase,  redeem,
retire, defease or otherwise make any payment in respect of any capital stock of
or other  ownership or profit interest in such
<PAGE>
Person or any other  Person or any  warrants,  rights or options to acquire such
capital stock, valued, in the case of Redeemable Preferred Stock, at the greater
of its voluntary or involuntary  liquidation  preference plus accrued and unpaid
dividends,  (h) all  Obligations of such Person in respect of Hedge  Agreements,
valued at the Agreement  Value thereof,  (i) all Contingent  Obligations of such
Person and (j) all  indebtedness  and other payment  Obligations  referred to in
clauses  (a) through  (i) above of another  Person  secured by (or for which the
holder  of such Debt has an  existing  right,  contingent  or  otherwise,  to be
secured by) any Lien on property  (including,  without limitation,  accounts and
contract  rights) owned by such Person,  even though such Person has not assumed
or  become  liable  for  the  payment  of such  indebtedness  or  other  payment
Obligations.

     "DEBT/EBITDA  RATIO" means, at any date of determination,  the ratio of (a)
the average  Consolidated  total Debt for Borrowed Money of the Parent Guarantor
and its  Subsidiaries  as at the end of each week ended within the most recently
ended fiscal quarter of the Parent Guarantor for which financial  statements are
required to be delivered to the Lender  Parties  pursuant to Section  5.03(b) or
(c), as the case may be, to (b) Consolidated  EBITDA of the Parent Guarantor and
its  Subsidiaries  for such fiscal quarter and the  immediately  preceding three
fiscal quarters.

     "DEBT  FOR  BORROWED  MONEY"  of any  Person  means  all Debt of the  types
described in clauses (a) through (e) of the definition of "Debt" less amounts on
deposit in the Cash Concentration Account.

     "DEFAULT" means any Event of Default or any event that would  constitute an
Event of Default but for the requirement  that notice be given or time elapse or
both.

     "DEFAULT TERMINATION NOTICE" has the meaning specified in Section 2.01(c).

     "DEFAULTED  ADVANCE"  means,  with respect to any Lender Party at any time,
the  portion of any  Advance  required  to be made by such  Lender  Party to the
Borrowers  pursuant  to Section  2.01 or 2.02 at or prior to such time which has
not been  made by such  Lender  Party  or by the  Administrative  Agent  for the
account of such Lender Party pursuant to Section 2.02(e) as of such time. In the
event that a portion of a Defaulted  Advance  shall be deemed  made  pursuant to
Section  2.15(a),  the  remaining  portion of such  Defaulted  Advance  shall be
considered  a  Defaulted  Advance  originally  required  to be made  pursuant to
Section 2.01 on the same date as the Defaulted Advance so deemed made in part.

     "DEFAULTED AMOUNT" means, with respect to any Lender Party at any time, any
amount required to be paid by such Lender Party to any Agent or any other Lender
Party  hereunder or under any other Loan Document at or prior to such time which
has not been so paid as of such time, including,  without limitation, any amount
required to be paid by such Lender Party to (a) the Swing Line Bank  pursuant to
Section  2.02(b) to purchase a portion of a Swing Line Advance made by the Swing
Line Bank,  (b) the  Issuing  Bank  pursuant  to Section  2.03(c) to  purchase a
portion  of a  Letter  of  Credit  Advance  made by
<PAGE>
the Issuing Bank, (c) the  Administrative  Agent pursuant to Section  2.02(e) to
reimburse  the  Administrative  Agent for the amount of any Advance  made by the
Administrative  Agent for the account of such Lender Party, (d) any other Lender
Party pursuant to Section 2.13 to purchase any  participation  in Advances owing
to such other  Lender  Party and (e) any Agent or the Issuing  Bank  pursuant to
Section 8.05 to reimburse such Agent or the Issuing Bank for such Lender Party's
ratable  share of any amount  required to be paid by the Lender  Parties to such
Agent or the Issuing Bank as provided therein.  In the event that a portion of a
Defaulted Amount shall be deemed paid pursuant to Section 2.15(b), the remaining
portion  of such  Defaulted  Amount  shall  be  considered  a  Defaulted  Amount
originally required to be paid hereunder or under any other Loan Document on the
same date as the Defaulted Amount so deemed paid in part.

     "DEFAULTING  LENDER"  means,  at any time,  any Lender Party that,  at such
time, owes a Defaulted Advance or a Defaulted Amount.

     "DISCLOSED LITIGATION" has the meaning specified in Section 3.01(e).

     "DOMESTIC  LENDING  OFFICE"  means,  with respect to any Lender Party,  the
office of such Lender Party specified as its "Domestic  Lending Office" opposite
its name on  Schedule  I hereto  or in the  Assumption  Agreement  or the in the
Assignment  and  Acceptance  pursuant to which it became a Lender Party,  as the
case may be, or such other  office of such Lender Party as such Lender Party may
from time to time specify to the Borrowers and the Administrative Agent.

     "DOMESTIC SUBSIDIARY" means any Subsidiary other than a Foreign Subsidiary.

     "EBITDA"  means,  for any period,  the sum,  determined  on a  Consolidated
basis, of (a) net income (or net loss), (b) interest expense  (including implied
interest  expenses  incurred under the Receivables  Sales Agreement and flooring
subsidies,  in each case  determined on a basis  consistent with past practice),
(c) income tax expense, (d) depreciation  expense, (e) amortization expense, (f)
extraordinary,  non-recurring,  transactional  or  unusual  losses  deducted  in
calculating  net income  less  extraordinary,  non-recurring,  transactional  or
unusual  gains added in  calculating  net income and (g) any non-cash  expenses,
non-cash  losses or other non-cash  charges  resulting from the writedown in the
valuation  of  any  assets  in  each  case  of  the  Parent  Guarantor  and  its
Subsidiaries,  determined in accordance  with GAAP for such period.  The amounts
referred to in clauses (f) and (g) are agreed to be $152,298,000  and $5,411,000
for the second and third quarters of Fiscal Year 1999, respectively.

     "ELIGIBLE  ASSIGNEE" means (a) with respect to any Facility (other than the
Letter of Credit Facility), (i) a Lender; (ii) an Affiliate of a Lender; (iii) a
commercial  bank  organized  under the laws of the United  States,  or any State
thereof, and having total assets in excess of $2,000,000,000; (iv) a savings and
loan  association or savings bank organized under the laws of the United States,
or any State thereof, and having total assets in excess of $2,000,000,000; (v) a
commercial  bank organized  under the laws of any
<PAGE>
other  country  that is a member of the OECD or has  concluded  special  lending
arrangements  with the  International  Monetary Fund associated with its General
Arrangements to Borrow or of the Cayman Islands,  or a political  subdivision of
any such country,  and having total assets in excess of $2,000,000,000,  so long
as such bank is acting  through a branch or agency  located  in the  country  in
which it is organized  or another  country that is described in this clause (v);
(vi) the  central  bank of any  country  that is a member of the  OECD;  (vii) a
finance company or other  financial  institution or fund (whether a corporation,
partnership,  trust or other  entity) that is engaged in making,  purchasing  or
otherwise  investing in commercial  loans in the ordinary course of business and
having a combined  capital and surplus of at least  $250,000,000  and (viii) any
other  Person  approved by the  Administrative  Agent and,  unless a Default has
occurred and is  continuing at the time any  assignment is effected  pursuant to
Section  9.07,  the  Parent  Guarantor,  such  approval  not to be  unreasonably
withheld or delayed,  and (b) with respect to the Letter of Credit  Facility,  a
Person that is an Eligible  Assignee under  subclause (iii) or (v) of clause (a)
of this  definition and is approved by the  Administrative  Agent and,  unless a
Default has occurred and is  continuing  at the time any  assignment is effected
pursuant  to  Section  9.07,  the  Parent  Guarantor,  such  approval  not to be
unreasonably withheld or delayed; PROVIDED, HOWEVER, that neither any Loan Party
nor any  Affiliate of a Loan Party shall qualify as an Eligible  Assignee  under
this definition.

     "ELIGIBLE  CASH" means only such cash or Cash  Equivalents of the Borrowers
as is on deposit in the Cash Concentration Account

     "ELIGIBLE  COLLATERAL" means,  collectively,  Eligible Inventory,  Eligible
Receivables and Eligible Cash.

     "ELIGIBLE  INVENTORY"  means only such Inventory of the Loan Parties as the
Administrative  Agent, in its sole discretion,  shall from time to time elect to
consider  Eligible  Inventory for purposes of this Agreement.  The value of such
Inventory shall be determined by the Administrative Agent in its sole discretion
exercised   commercially   reasonably  in  accordance  with  customary  business
practices and taking into consideration,  among other factors, the lowest of its
cost,  its book value  determined  in accordance  with GAAP and its  liquidation
value. The following classes of Inventory shall not be Eligible Inventory:

          (a) Inventory that is obsolete,  unusable or otherwise unavailable for
     sale;

          (b) Inventory with respect to which the representations and warranties
     set forth in the Collateral  Documents applicable to Inventory are not true
     and correct;

          (c)  Inventory  consisting  of  promotional,  marketing,  packaging or
     shipping materials and supplies;
<PAGE>
          (d)  Inventory  that  fails  to  meet  all  standards  imposed  by any
     governmental  agency, or department or division thereof,  having regulatory
     authority over such Inventory or its use or sale;

          (e)  Inventory  that is subject  to any  licensing,  patent,  royalty,
     trademark, trade name or copyright agreement with any third party from whom
     any Loan  Party has  received  notice of a dispute  in  respect of any such
     agreement;

          (f) Inventory located outside the United States;

          (g)  Inventory  that is not in the  possession  of or  under  the sole
     control of the Loan Parties; and

          (h) Inventory in respect of which the Security Agreement, after giving
     effect to the related  filings of financing  statements that have then been
     made, if any, does not or has ceased to create a valid and perfected  first
     priority lien or security interest in favor of the Collateral Agent for the
     benefit of the Secured Parties securing the Secured Obligations.

     "ELIGIBLE  RECEIVABLES"  means only such Receivables of the Loan Parties as
the Administrative Agent, in its sole discretion,  shall from time to time elect
to consider  Eligible  Receivables for purposes of this Agreement.  The value of
such  Receivables  shall be determined by the  Administrative  Agent in its sole
discretion  exercised  commercially  reasonably  in  accordance  with  customary
business  practices and taking into  consideration,  among other factors,  their
book value  determined in accordance with GAAP. Not  withstanding the foregoing,
none of the following classes of Receivables shall be Eligible Receivables:

          (a)  Receivables  that do not arise out of sales of goods or rendering
     of services in the ordinary course of the business of the Loan Parties;

          (b)  Receivables  on terms other than those normal or customary in the
     business of the Loan Parties;

          (c) Receivables owing from any Person that is an Affiliate of any Loan
     Party or any of its Subsidiaries;

          (d)  Receivables  more than 90 days past the original  invoice date or
     more than 60 days past the date due;

          (e) Receivables  owing from any Person from which an aggregate  amount
     of more than 50% of the Receivables owing is more than 60 days past due;
<PAGE>
          (f) Receivables owing from any Person that (i) has disputed  liability
     for any  Receivable  owing from such Person or (ii) has otherwise  asserted
     any  claim,  demand  or  liability  against  any  Loan  Party or any of its
     Subsidiaries, whether by action, suit, counterclaim or otherwise;

          (g)  Receivables  owing  from any  Person  that  shall  take or be the
     subject of any action or proceeding of a type described in Section 6.01(f);

          (h)  Receivables  (i) owing from any Person that is also a supplier to
     or creditor of any Loan Party or (ii)  representing any  manufacturer's  or
     supplier's  credits,  discounts,  incentive  plans or similar  arrangements
     entitling any Loan Party to discounts on future purchase therefrom;

          (i)  Receivables  arising out of sales to account  debtors outside the
     United States;

          (j) Receivables  arising out of sales on a  bill-and-hold,  guaranteed
     sale,  sale-or-return,  sale on approval or consignment basis or subject to
     any right of return, set-off or charge-back;

          (k)  Receivables  owing  from an  account  debtor  that is an  agency,
     department  or  instrumentality  of the United  States or any State thereof
     unless the applicable  Loan Party shall have satisfied the  requirements of
     the  Assignment  of Claims Act of 1940,  as amended,  and any similar State
     legislation and the Administrative  Agent is satisfied as to the absence of
     set-offs,  counterclaims  and other  defenses  on the part of such  account
     debtor;

          (l)   Receivables   the  full  and   timely   payment   of  which  the
     Administrative Agent in its sole discretion believes to be doubtful; and

          (m)  Receivables  in respect of which the  Security  Agreement,  after
     giving effect to the related filings of financing statements that have then
     been made,  if any,  does not or has ceased to create a valid and perfected
     first priority lien or security  interest in favor of the Collateral  Agent
     for the benefit of the Secured Parties securing the Secured Obligations.

     "ENVIRONMENTAL  ACTION"  means any action,  suit,  demand,  demand  letter,
claim,  notice of non-compliance or violation,  notice of liability or potential
liability,  investigation,   proceeding,  consent  order  or  consent  agreement
relating  in any way to any  Environmental  Law,  any  Environmental  Permit  or
Hazardous Material or arising from alleged injury or threat to health, safety or
the  environment,  including,  without  limitation,  (a) by any  governmental or
regulatory authority for enforcement,  cleanup, removal,  response,  remedial or
other actions or damages and (b) by any governmental or regulatory  authority or
third  party  for  damages,   contribution,   indemnification,   cost  recovery,
compensation or injunctive relief.
<PAGE>
     "ENVIRONMENTAL  LAW" means any federal,  state,  local or foreign  statute,
law,  ordinance,  rule,  regulation,  code, order, writ,  judgment,  injunction,
decree or judicial  or agency  interpretation,  policy or  guidance  relating to
pollution or protection of the environment, health, safety or natural resources,
including,   without   limitation,   those   relating  to  the  use,   handling,
transportation,  treatment, storage, disposal, release or discharge of Hazardous
Materials.

     "ENVIRONMENTAL PERMIT" means any permit,  approval,  identification number,
license or other authorization required under any Environmental Law.

     "EQUIPMENT" means all Equipment referred to in Section 1(a) of the Security
Agreement.

     "ERISA"  means the Employee  Retirement  Income  Security  Act of 1974,  as
amended from time to time, and the  regulations  promulgated  and rulings issued
thereunder.

     "ERISA  AFFILIATE"  means any Person that for purposes of Title IV of ERISA
is a member of the controlled  group of any Loan Party,  or under common control
with any Loan Party,  within the meaning of Section 414 of the Internal  Revenue
Code.

     "ERISA EVENT" means (a)(i) the occurrence of a reportable event, within the
meaning of Section  4043 of ERISA,  with  respect to any Plan  unless the 30-day
notice  requirement  with  respect to such event has been  waived by the PBGC or
(ii) the  requirements  of  Section  4043(b) of ERISA  apply  with  respect to a
contributing sponsor, as defined in Section 4001(a)(13) of ERISA, of a Plan, and
an event described in paragraph (9), (10), (11), (12) or (13) of Section 4043(c)
of ERISA is  reasonably  expected to occur with  respect to such Plan within the
following 30 days; (b) the application for a minimum funding waiver with respect
to a Plan;  (c) the  provision by the  administrator  of any Plan of a notice of
intent  to  terminate  such  Plan,  pursuant  to  Section  4041(a)(2)  of  ERISA
(including  any such  notice  with  respect to a plan  amendment  referred to in
Section 4041(e) of ERISA);  (d) the cessation of operations at a facility of any
Loan Party or any ERISA  Affiliate  in the  circumstances  described  in Section
4062(e) of ERISA;  (e) the  withdrawal by any Loan Party or any ERISA  Affiliate
from a Multiple  Employer Plan during a plan year for which it was a substantial
employer,  as defined in Section  4001(a)(2) of ERISA;  (f) the  conditions  for
imposition  of a lien  under  Section  302(f) of ERISA  shall have been met with
respect to any Plan;  (g) the adoption of an amendment to a Plan  requiring  the
provision of security to such Plan pursuant to Section 307 of ERISA;  or (h) the
institution  by the PBGC of  proceedings to terminate a Plan pursuant to Section
4042 of ERISA, or the occurrence of any event or condition  described in Section
4042  of  ERISA  that  constitutes  grounds  for  the  termination  of,  or  the
appointment of a trustee to administer, such Plan.
<PAGE>
     "EUROCURRENCY LIABILITIES" has the meaning specified in Regulation D of the
Board of  Governors  of the Federal  Reserve  System,  as in effect from time to
time.

     "EURODOLLAR  LENDING OFFICE" means,  with respect to any Lender Party,  the
office  of such  Lender  Party  specified  as its  "Eurodollar  Lending  Office"
opposite its name on Schedule I hereto or in the Assumption  Agreement or the in
the Assignment and Acceptance pursuant to which it became a Lender Party (or, if
no such office is specified,  its Domestic Lending Office), or such other office
of such Lender  Party as such Lender  Party may from time to time specify to the
Borrowers and the Administrative Agent.

     "EURODOLLAR  RATE" means,  for any Interest  Period for all Eurodollar Rate
Advances comprising part of the same Borrowing, an interest rate per annum equal
to the rate per  annum  obtained  by  dividing  (a) the rate per  annum at which
deposits  in U.S.  dollars are  offered by the  principal  office of Citibank in
London,  England  to prime  banks in the London  interbank  market at 11:00 A.M.
(London time) two Business Days before the first day of such Interest  Period in
an amount  substantially equal to Citibank's  Eurodollar Rate Advance comprising
part of such Borrowing to be outstanding  during such Interest  Period and for a
period equal to such Interest Period by (b) a percentage equal to 100% minus the
Eurodollar Rate Reserve Percentage for such Interest Period.

     "EURODOLLAR  RATE ADVANCE" means an Advance that bears interest as provided
in Section 2.07(a)(ii).

     "EURODOLLAR  RATE  RESERVE  PERCENTAGE"  for any  Interest  Period  for all
Eurodollar Rate Advances comprising part of the same Borrowing means the reserve
percentage  applicable  two Business  Days before the first day of such Interest
Period under  regulations  issued from time to time by the Board of Governors of
the  Federal  Reserve  System (or any  successor)  for  determining  the maximum
reserve requirement (including, without limitation, any emergency,  supplemental
or other marginal reserve  requirement) for a member bank of the Federal Reserve
System in New York City with respect to liabilities  or assets  consisting of or
including  Eurocurrency  Liabilities  (or with respect to any other  category of
liabilities  that  includes  deposits by reference to which the interest rate on
Eurodollar  Rate  Advances is  determined)  having a term equal to such Interest
Period.

     "EVENTS OF DEFAULT" has the meaning specified in Section 6.01.

     "EXISTING DEBT" has the meaning specified in Section 4.01(t) hereof.

     "FACILITY" means the Working Capital  Facility,  the Swing Line Facility or
the Letter of Credit Facility.

     "FEDERAL FUNDS RATE" means, for any period, a fluctuating interest rate per
annum equal for each day during such period to the weighted average of the rates
on overnight  Federal  funds  transactions  with members of the Federal  Reserve
System arranged by
<PAGE>
Federal  funds  brokers,  as  published  for such day (or,  if such day is not a
Business Day, for the next preceding  Business Day) by the Federal  Reserve Bank
of New York, or, if such rate is not so published for any day that is a Business
Day, the average of the quotations for such day for such  transactions  received
by the  Administrative  Agent from three  Federal  funds  brokers of  recognized
standing selected by it.

     "FEE LETTER" means the fee letter dated October 28, 1999 between the Parent
Guarantor and the Administrative Agent, as amended.

     "FISCAL  YEAR"  means  a  fiscal  year  of the  Parent  Guarantor  and  its
Consolidated  Subsidiaries  ending on the  Sunday  nearest  to October 31 in any
calendar year.

     "FIXED CHARGE  COVERAGE  RATIO" means,  at any date of  determination,  the
ratio of (a)  Consolidated  EBITDA minus  Capital  Expenditures  to (b) interest
payable  on, and  amortization  of debt  discount  in  respect  of, all Debt for
Borrowed  Money  (including   expenses  incurred  under  the  Receivables  Sales
Agreements and flooring subsidies, in each case determined on a basis consistent
with  past  practice),  in each  case,  of or by the  Parent  Guarantor  and its
Subsidiaries  during  the  applicable  period  most  recently  ended  for  which
financial statements are required to be delivered to the Lender Parties pursuant
to Section 5.03(b) or (c), as the case may be.

     "FLOOR  PLANNING  ARRANGEMENTS"  means  the  (i)  Agreement  for  Inventory
Financing  dated  October 28,  1999  between  IBM Credit  Corporation,  MicroAge
Computer  Centers,  Inc., MTS Holding  Company,  MicroAge  Technology  Services,
L.L.C. and Pinacor,  (ii) Agreement for Wholesale  Financing dated September 25,
1998 between Finova Capital Corporation and Pinacor,  MicroAge Computer Centers,
Inc., and MicroAge,  Inc., and (iii)  inventory  financing  arrangement  between
Hewlett-Packard  Company,  MicroAge,  Inc., MicroAge Computer Centers,  Inc. and
Pinacor for the  purchase  by MicroAge  Computer  Centers,  Inc.  and Pinacor of
inventory  and equipment  bearing the trademark or tradename of  Hewlett-Packard
Company or any of its  Subsidiaries  or Affiliates or manufactured by or sold by
Hewlett-Packard Company or any of its Subsidiaries or Affiliates; as each of the
foregoing  agreements  and  arrangements  may  from  time to  time  be  amended,
supplemented or otherwise  modified as permitted in, and in accordance with, the
terms of this Agreement.

     "FLOORING  LETTER OF CREDIT"  means a Standby  Letter of Credit issued to a
creditor under a Floor Planning Arrangement in substantially the form of Exhibit
J hereto.

     "FOREIGN  SUBSIDIARY"  means a  Subsidiary  organized  under  the laws of a
jurisdiction  other than the United  States or any State thereof or the District
of Columbia.

     "GAAP" has the meaning specified in Section 1.03.

     "GUARANTIES" means the Parent Guaranty and the Subsidiary Guaranty.
<PAGE>
     "GUARANTORS" means the Parent Guarantor and the Subsidiary Guarantors.

     "HAZARDOUS   MATERIALS"   means  (a)   petroleum  or  petroleum   products,
by-products or breakdown products,  radioactive  materials,  asbestos-containing
materials,  polychlorinated biphenyls and radon gas and (b) any other chemicals,
materials  or  substances  designated,  classified  or regulated as hazardous or
toxic or as a pollutant or contaminant under any Environmental Law.

     "HEDGE  AGREEMENTS"  means  interest rate swap,  cap or collar  agreements,
interest rate future or option  contracts,  currency swap  agreements,  currency
future or option contracts and other hedging agreements.

     "HEDGE  BANK" means any Lender  Party or an  Affiliate of a Lender Party in
its capacity as a party to a Secured Hedge Agreement.

     "IMMATERIAL  SUBSIDIARY"  means any Subsidiary of the Parent  Guarantor the
total assets of which do not exceed $25,000.

     "INCREASE DATE" has the meaning specified in Section 2.17(a).

     "INCREASING   LENDER"  has  the  meaning   specified  in  Section  2.17(c).
"INDEMNIFIED PARTY" has the meaning specified in Section 9.04(b).

     "INFORMATION  MEMORANDUM" means the information memorandum dated October 4,
1999 used by the Arranger in connection with the syndication of the Commitments.

     "INITIAL  EXTENSION  OF CREDIT"  means the  earlier to occur of the initial
Borrowing and the initial issuance of a Letter of Credit hereunder.

     "INITIAL ISSUING BANK" has the meaning  specified in the recital of parties
to this Agreement.

     "INITIAL  LENDERS"  has the meaning  specified in the recital of parties to
this Agreement.

     "INSUFFICIENCY" means, with respect to any Plan, the amount, if any, of its
unfunded benefit liabilities, as defined in Section 4001(a)(18) of ERISA.

     "INTERCREDITOR AGREEMENT" has the meaning specified in Section 3.01(a)(xi).

     "INTEREST  PERIOD" means, for each Eurodollar Rate Advance  comprising part
of the same Borrowing, the period commencing on the date of such Eurodollar Rate
Advance  or the  date of the  Conversion  of any Base  Rate  Advance  into  such
Eurodollar  Rate Advance,  and ending on the last day of the period  selected by
the Borrowers pursuant to the provisions below and, thereafter,  each subsequent
period commencing on the last day of
<PAGE>
the  immediately  preceding  Interest  Period  and ending on the last day of the
period selected by the Borrowers  pursuant to the provisions below. The duration
of each such  Interest  Period  shall be  (except  as  provided  for in  Section
2.02(c))  one,  two,  three or six months,  as the  Borrowers  may,  upon notice
received  by the  Administrative  Agent not later than 1:00 P.M.  (New York City
time) on the third Business Day prior to the first day of such Interest  Period,
select; PROVIDED, HOWEVER, that:

          (a) the Borrowers  may not select any Interest  Period that ends after
     the Termination Date;

          (b) Interest  Periods  commencing on the same date for Eurodollar Rate
     Advances  comprising  part  of the  same  Borrowing  shall  be of the  same
     duration;

          (c) whenever the last day of any Interest Period would otherwise occur
     on a day other than a Business  Day, the last day of such  Interest  Period
     shall be extended to occur on the next succeeding  Business Day,  PROVIDED,
     HOWEVER,  that, if such extension would cause the last day of such Interest
     Period to occur in the next following  calendar month, the last day of such
     Interest Period shall occur on the next preceding Business Day; and

          (d) whenever the first day of any Interest  Period  occurs on a day of
     an initial  calendar month for which there is no numerically  corresponding
     day in the calendar month that succeeds such initial  calendar month by the
     number of months  equal to the  number of months in such  Interest  Period,
     such Interest  Period shall end on the last Business Day of such succeeding
     calendar month.

     "INTERNAL REVENUE CODE" means the Internal Revenue Code of 1986, as amended
from  time  to  time,  and  the  regulations   promulgated  and  rulings  issued
thereunder.

     "INVENTORY" means all Inventory referred to in Section 1(b) of the Security
Agreement.

     "INVESTMENT"  in any Person means any loan or advance to such  Person,  any
purchase or other  acquisition of any capital stock or other ownership or profit
interest,  warrants,  rights,  options,  obligations or other  securities or the
assets  comprising a division or a business unit or a substantial part or all of
the  business of such  Person,  any capital  contribution  to such Person or any
other  direct  or  indirect  investment  in  such  Person,  including,   without
limitation,  any  acquisition  by way  of a  merger  or  consolidation  and  any
arrangement  pursuant to which the investor incurs Debt of the types referred to
in clause (i) or (j) of the definition of "DEBT" in respect of such Person.

     "ISSUING BANK" means the Initial Issuing Bank and any Eligible  Assignee to
which a Letter of Credit  Commitment  hereunder  has been  assigned  pursuant to
Section 9.07 so long as such Eligible  Assignee  expressly  agrees to perform in
accordance with
<PAGE>
their  terms  all of the  obligations  that by the terms of this  Agreement  are
required  to  be   performed   by  it  as  an  Issuing  Bank  and  notifies  the
Administrative  Agent of its  Applicable  Lending  Office  and the amount of its
Letter  of  Credit  Commitment  (which  information  shall  be  recorded  by the
Administrative Agent in the Register),  for so long as such Initial Issuing Bank
or  Eligible  Assignee,  as the  case may be,  shall  have a  Letter  of  Credit
Commitment.

     "L/C CASH COLLATERAL  ACCOUNT" means the collateral  account with Citibank,
N.A., at its office at 399 Park Avenue, New York, New York 10043, in the name of
the  Collateral  Agent and under the sole control and dominion of the Collateral
Agent.

     "L/C RELATED DOCUMENTS" has the meaning specified in Section 2.04(c)(ii).

     "LENDER PARTY" means any Lender, the Issuing Bank or the Swing Line Bank.

     "LENDERS" means the Initial Lenders, each Assuming Lender that shall become
a party  hereto  pursuant to Section  2.17 and each  Person that shall  become a
Lender hereunder  pursuant to Section 9.07 for so long as such Initial Lender or
Person, as the case may be, shall be a party to this Agreement.

     "LETTER OF CREDIT ADVANCE" means an advance made by the Issuing Bank or any
Lender pursuant to Section 2.03(c).

     "LETTER OF CREDIT AGREEMENT" has the meaning specified in Section 2.03(a).

     "LETTER OF CREDIT  COMMITMENT"  means,  with respect to the Issuing Bank at
any time,  the amount set forth  opposite the Issuing  Bank's name on Schedule I
hereto under the caption  "Letter of Credit  Commitment" or, if the Issuing Bank
has  entered  into one or more  Assignment  and  Acceptances,  set forth for the
Issuing Bank in the Register maintained by the Administrative  Agent pursuant to
Section  9.07(d) as the Issuing  Bank's "Letter of Credit  Commitment",  as such
amount may be reduced at or prior to such time pursuant to Section 2.05.

     "LETTER OF CREDIT  FACILITY"  means,  at any time,  an amount  equal to the
lesser of (a) the amount of the Issuing  Bank's  Letter of Credit  Commitment at
such time and (b)  $150,000,000,  as such  amount  may be reduced at or prior to
such time pursuant to Section 2.05.

     "LETTERS OF CREDIT" has the meaning specified in Section 2.01(c).

     "LIEN" means any lien,  security interest or other charge or encumbrance of
any kind,  or any other type of  preferential  arrangement,  including,  without
limitation,  the lien or retained security title of a conditional vendor and any
easement, right of way or other encumbrance on title to real property.
<PAGE>
     "LOAN DOCUMENTS" means (a) for purposes of this Agreement and the Notes and
any amendment, supplement or modification hereof or thereof, (i) this Agreement,
(ii) the Notes, (iii) the Guaranties, (iv) the Collateral Documents, (v) the Fee
Letter,  (vi) each  Letter  of Credit  Agreement  and (vii)  each  Intercreditor
Agreement and (b) for purposes of the Guaranties  and the  Collateral  Documents
and for all other  purposes  other than for purposes of this  Agreement  and the
Notes,  (i) this  Agreement,  (ii) the  Notes,  (iii) the  Guaranties,  (iv) the
Collateral Documents,  (v) the Fee Letter, (vi) each Letter of Credit Agreement,
(vii) each Secured Hedge Agreement and (viii) each Intercreditor  Agreement,  in
each case as amended.

     "LOAN PARTIES" means the Borrowers and the Guarantors.

     "LOAN VALUE"  means,  with respect to any  Eligible  Collateral,  an amount
equal to (a) with  respect to  Eligible  Receivables,  up to 85% of the value of
Eligible Receivables;  (b) with respect to Eligible Inventory,  up to 75% of the
value of  Eligible  Inventory  less than 90 days old plus up to 50% of  Eligible
Inventory over 90 days old less a liquidation  reserve of  $30,000,000;  and (c)
with respect to Eligible  Cash, up to 99% of the value of Eligible  Cash, or, in
each case, such lower percentage of the value of any item of Eligible Collateral
determined  by  the  Administrative  Agent  in  its  sole  discretion  exercised
commercially reasonably in accordance with customary business practice, PROVIDED
that the Administrative Agent shall give five Business Days notice of any change
in the foregoing percentages.

     "MARGIN STOCK" has the meaning specified in Regulation U.

     "MATERIAL  ADVERSE  CHANGE"  means  any  material  adverse  change  in  the
business,   condition   (financial  or  otherwise),   operations,   performance,
properties or prospects of any of the Parent Guarantor, the Parent Guarantor and
its  Subsidiaries  taken as a whole,  MTS, MTS and its  Subsidiaries  taken as a
whole, Pinacor or Pinacor and its Subsidiaries taken as a whole.

     "MATERIAL  ADVERSE  EFFECT"  means a  material  adverse  effect  on (a) the
business,   condition   (financial  or  otherwise),   operations,   performance,
properties or prospects of any of the Parent Guarantor, the Parent Guarantor and
its  Subsidiaries  taken as a whole,  MTS, MTS and its  Subsidiaries  taken as a
whole,  Pinacor or Pinacor and its Subsidiaries taken as a whole, (b) the rights
and remedies of any Agent or any Lender Party under any Transaction  Document or
(c) the  ability  of any  Loan  Party  to  perform  its  Obligations  under  any
Transaction Document to which it is or is to be a party.

     "MORTGAGES" has the meaning specified in Section 3.01(a)(xvii).

     "MULTIEMPLOYER  PLAN"  means a  multiemployer  plan,  as defined in Section
4001(a)(3) of ERISA, to which any Loan Party or any ERISA Affiliate is making or
accruing an obligation to make contributions, or has within any of the preceding
five plan years made or accrued an obligation to make contributions.
<PAGE>
     "MULTIPLE  EMPLOYER  PLAN"  means a single  employer  plan,  as  defined in
Section  4001(a)(15) of ERISA,  that (a) is maintained for employees of any Loan
Party or any ERISA Affiliate and at least one Person other than the Loan Parties
and the ERISA  Affiliates or (b) was so  maintained  and in respect of which any
Loan Party or any ERISA  Affiliate  could have  liability  under Section 4064 or
4069 of ERISA in the event such plan has been or were to be terminated.

     "NET CASH PROCEEDS"  means,  with respect to any sale,  lease,  transfer or
other  disposition of any asset or the incurrence or issuance of any Debt or the
sale or  issuance  of  capital  stock  or other  ownership  or  profit  interest
(including,  without  limitation,  any capital  contribution)  or any securities
convertible  into or exchangeable for capital stock or other ownership or profit
interest or any warrants, rights, options or other securities to acquire capital
stock or other ownership or profit interest by any Person,  the aggregate amount
of cash received from time to time (whether as initial  consideration or through
payment or disposition of deferred consideration) by or on behalf of such Person
in connection  with such  transaction  after  deducting  therefrom only (without
duplication) (a) reasonable and customary closing costs,  brokerage commissions,
underwriting  fees and  discounts,  legal fees,  finder's fees and other similar
fees and commissions, (b) the amount of taxes payable in connection with or as a
result of such  transaction  and (c) the amount of any Debt secured by a Lien on
such asset that,  by the terms of the  agreement or  instrument  governing  such
Debt,  is  required  to be  repaid  upon such  disposition,  in each case to the
extent, but only to the extent, that the amounts so deducted are, at the time of
receipt of such cash, actually paid to a Person that is not an Affiliate of such
Person or any Loan Party or any  Affiliate  of any Loan  Party and are  properly
attributable  to such  transaction or to the asset that is the subject  thereof;
PROVIDED,  HOWEVER,  that in the case of taxes that are deductible  under clause
(b) above but for the fact that, at the time of receipt of such cash, such taxes
have not been  actually  paid or are not then  payable,  such Loan Party or such
Subsidiary  may deduct an amount  (the  "RESERVED  AMOUNT")  equal to the amount
reserved  in  accordance  with GAAP for such Loan  Party's or such  Subsidiary's
reasonable estimate of such taxes, other than taxes for which such Loan Party or
such Subsidiary is indemnified,  PROVIDED  FURTHER,  HOWEVER,  that, at the time
such  taxes  are paid,  an  amount  equal to the  amount,  if any,  by which the
Reserved  Amount for such taxes  exceeds the amount of such taxes  actually paid
shall  constitute  "Net Cash  Proceeds"  of the type for which  such  taxes were
reserved for all purposes hereunder.

     "NOTE" means a promissory note of the Borrowers payable to the order of any
Lender, in substantially the form of Exhibit A hereto,  evidencing the aggregate
indebtedness to such Lender resulting from the Working Capital Advances,  Letter
of Credit Advances and Swing Line Advances made by such Lender, as amended.

     "NOTICE OF BORROWING" has the meaning specified in Section 2.02(a).

     "NOTICE OF ISSUANCE" has the meaning specified in Section 2.03(a).
<PAGE>
     "NOTICE OF RENEWAL" has the meaning specified in Section 2.01(c).

     "NOTICE OF SWING  LINE  BORROWING"  has the  meaning  specified  in Section
2.02(b).

     "NOTICE OF TERMINATION" has the meaning specified in Section 2.01(c). "NPL"
means the National Priorities List under CERCLA.

     "OBLIGATION" means, with respect to any Person, any payment, performance or
other obligation of such Person of any kind, including,  without limitation, any
liability of such Person on any claim,  whether or not the right of any creditor
to  payment  in  respect  of such  claim is  reduced  to  judgment,  liquidated,
unliquidated,   fixed,  contingent,   matured,  disputed,   undisputed,   legal,
equitable,  secured or unsecured,  and whether or not such claim is  discharged,
stayed or otherwise  affected by any proceeding  referred to in Section 6.01(f).
Without  limiting the generality of the foregoing,  the  Obligations of any Loan
Party under the Loan  Documents  include (a) the  obligation  to pay  principal,
interest, Letter of Credit commissions, charges, expenses, fees, attorneys' fees
and  disbursements,  indemnities  and other  amounts  payable by such Loan Party
under any Loan  Document and (b) the  obligation of such Loan Party to reimburse
any amount in respect of any of the foregoing that any Lender Party, in its sole
discretion, may elect to pay or advance on behalf of such Loan Party.

     "OECD" means the Organization for Economic Cooperation and Development.

     "OPEN YEAR" has the meaning specified in Section 4.01(r)(ii).

     "OTHER TAXES" has the meaning specified in Section 2.12(b).

     "PARENT  GUARANTOR" has the meaning  specified in the recital of parties to
this Agreement.

     "PARENT  GUARANTY" means the guaranty of the Parent  Guarantor set forth in
Article VII of this Agreement.

     "PBGC" means the Pension Benefit Guaranty Corporation (or any successor).

     "PERMITTED  LIENS" means such of the following as to which no  enforcement,
collection, execution, levy or foreclosure proceeding shall have been commenced:
(a) Liens for  taxes,  assessments  and  governmental  charges  or levies to the
extent not required to be paid under Section 5.01(b);  (b) Liens imposed by law,
such as materialmen's,  mechanics',  carriers',  workmen's and repairmen's Liens
and other  similar  Liens  arising in the ordinary  course of business  securing
obligations  that (i) are not overdue for a period of more than 30 days and (ii)
individually or together with all other Permitted Liens  outstanding on any date
of determination  do not materially  adversely affect the use of the property to
which they relate;  (c) pledges or deposits to secure obligations under workers'
compensation laws or similar legislation or to secure public or
<PAGE>
statutory obligations;  and (d) easements,  rights of way and other encumbrances
on title to real  property  that do not render title to the property  encumbered
thereby unmarketable or materially adversely affect the use of such property for
its present purposes.

     "PERSON"  means  an  individual,  partnership,   corporation  (including  a
business  trust),  limited  liability  company,  joint  stock  company,   trust,
unincorporated  association,  joint venture or other entity,  or a government or
any political subdivision or agency thereof.

     "PLAN" means a Single Employer Plan or a Multiple Employer Plan.

     "PLEDGED DEBT" has the meaning specified in the Security Agreement.

     "PREFERRED  STOCK" means,  with respect to any  corporation,  capital stock
issued by such corporation that is entitled to a preference or priority over any
other capital stock issued by such  corporation  upon any  distribution  of such
corporation's assets, whether by dividend or upon liquidation.

     "PRO RATA  SHARE" of any amount  means,  with  respect to any Lender at any
time,  the product of such amount TIMES a fraction the numerator of which is the
amount of such  Lender's  Working  Capital  Commitment  at such time (or, if the
Commitments  shall have been  terminated  pursuant to Section 2.05 or 6.01, such
Lender's  Working  Capital  Commitment  as in effect  immediately  prior to such
termination)  and the  denominator of which is the Working  Capital  Facility at
such time (or, if the Commitments shall have been terminated pursuant to Section
2.05 or 6.01, the Working  Capital  Facility as in effect  immediately  prior to
such termination).

     "RECEIVABLES"  means all  Receivables  referred  to in Section  1(c) of the
Security Agreement.

     "RECEIVABLES  SALES  AGREEMENT"  means the Purchase  Agreement  dated as of
April  30,  1997,   between  MicroAge  Computer  Centers,   Inc.,   Pinacor  and
NationsCredit Commercial Corporation of America dba MicroAge National Credit.

     "REDEEMABLE" means, with respect to any capital stock or other ownership or
profit interest, Debt or other right or Obligation, any such right or Obligation
that (a) the issuer has undertaken to redeem at a fixed or determinable  date or
dates,  whether  by  operation  of a  sinking  fund or  otherwise,  or upon  the
occurrence  of a condition not solely within the control of the issuer or (b) is
redeemable at the option of the holder.

     "REGISTER" has the meaning specified in Section 9.07(d).

     "REGULATION U" means  Regulation U of the Board of Governors of the Federal
Reserve System, as in effect from time to time.
<PAGE>
     "RELATED DOCUMENTS" means any intercompany notes issued pursuant to Section
5.02(b)(ii), each agreement included in the Floor Planning Arrangements and each
Flooring Letter of Credit.

     "REQUIRED  LENDERS" means, at any time,  Lenders owed or holding at least a
majority  in interest of the sum of (a) the  aggregate  principal  amount of the
Advances  outstanding at such time and (b) the aggregate Available Amount of all
Letters of Credit  outstanding at such time, or, if no such principal amount and
no Letters of Credit are  outstanding at such time,  Lenders  holding at least a
majority in interest of the aggregate of Working Capital  Commitments  PROVIDED,
HOWEVER,  that if any Lender  shall be a Defaulting  Lender at such time,  there
shall be excluded from the  determination  of Required  Lenders at such time (A)
the  aggregate  principal  amount of the  Advances  owing to such Lender (in its
capacity as a Lender) and  outstanding  at such time, (B) such Lender's Pro Rata
Share of the aggregate  Available Amount of all Letters of Credit outstanding at
such time and (C) the Unused Working  Capital  Commitment of such Lender at such
time. For purposes of this definition,  the aggregate  principal amount of Swing
Line  Advances  owing to the Swing  Line  Bank and of Letter of Credit  Advances
owing to the  Issuing  Bank and the  Available  Amount of each  Letter of Credit
shall be considered to be owed to the Lenders  ratably in accordance  with their
respective Working Capital Commitments.

     "RESPONSIBLE  OFFICER"  means any  officer  of any Loan Party or any of its
Subsidiaries.

     "SECURED HEDGE AGREEMENT"  means any Hedge Agreement  required or permitted
under Article V that is entered into by and between any Loan Party and any Hedge
Bank.

     "SECURED OBLIGATIONS" has the meaning specified in the Security Agreement.

     "SECURED PARTIES" means the Agents, the Lender Parties and the Hedge Banks.

     "SECURITY AGREEMENT" has the meaning specified in Section 3.01(a)(ii).

     "SINGLE  EMPLOYER PLAN" means a single employer plan, as defined in Section
4001(a)(15) of ERISA,  that (a) is maintained for employees of any Loan Party or
any ERISA  Affiliate  and no Person  other than the Loan  Parties  and the ERISA
Affiliates  or (b) was so  maintained  and in respect of which any Loan Party or
any ERISA  Affiliate  could have  liability  under  Section 4069 of ERISA in the
event  such plan has been or were to be  terminated.

     "SOLVENT" and "SOLVENCY"  mean,  with respect to any Person on a particular
date,  that on such date (a) the fair value of the  property  of such  Person is
greater than the total amount of  liabilities,  including,  without  limitation,
contingent  liabilities,  of such Person,  (b) the present fair salable value of
the assets of such  Person is not less than the amount  that will be required to
pay the probable  liability of such Person on its debts as they become  absolute
and  matured,  (c) such Person does not intend to, and does not believe
<PAGE>
that it will,  incur debts or  liabilities  beyond such Person's  ability to pay
such debts and  liabilities as they mature and (d) such Person is not engaged in
business  or a  transaction,  and  is not  about  to  engage  in  business  or a
transaction,  for which such Person's  property would constitute an unreasonably
small  capital.  The  amount  of  contingent  liabilities  at any time  shall be
computed  as the amount  that,  in the light of all the facts and  circumstances
existing at such time,  represents the amount that can reasonably be expected to
become an actual or matured liability.

     "STANDBY  LETTER OF  CREDIT"  means any Letter of Credit  issued  under the
Letter of Credit Facility, other than a Trade Letter of Credit.

     "SUBSIDIARY"  of any  Person  means  any  corporation,  partnership,  joint
venture,  limited liability company, trust or estate of which (or in which) more
than 50% of (a) the issued and outstanding  capital stock having ordinary voting
power  to  elect a  majority  of the  Board  of  Directors  of such  corporation
(irrespective of whether at the time capital stock of any other class or classes
of such corporation  shall or might have voting power upon the occurrence of any
contingency),  (b) the  interest in the capital or profits of such  partnership,
joint venture or limited  liability  company or (c) the  beneficial  interest in
such trust or estate is at the time directly or  indirectly  owned or controlled
by such Person,  by such Person and one or more of its other  Subsidiaries or by
one or more of such Person's other Subsidiaries.

     "SUBSIDIARY  GUARANTORS" means all Subsidiaries of the Parent Guarantor and
each other  Subsidiary  of any of them that  shall be  required  to execute  and
deliver a guaranty pursuant to Section 5.01(j) or Section 5.01(k).

     "SUBSIDIARY GUARANTY" means a guaranty in substantially the form of Exhibit
E, together with each other guaranty delivered  pursuant to Section 5.01(j),  in
each case as amended,  amended and restated,  supplemented or otherwise modified
from time to time in accordance with its terms.

     "SURVIVING DEBT" has the meaning specified in Section 3.01(c).

     "SWING  LINE  ADVANCE"  means an  advance  made by (a) the Swing  Line Bank
pursuant to Section 2.01(b) or (b) any Lender pursuant to Section 2.02(b).

     "SWING LINE BANK" means Citibank.

     "SWING LINE BORROWING" means a borrowing consisting of a Swing Line Advance
made by the Swing Line Bank pursuant to Section 2.01(b) or the Lenders  pursuant
to Section 2.02(b).

     "SWING LINE FACILITY" has the meaning specified in Section 2.01(b).

     "TAX CERTIFICATE" has the meaning specified in Section 5.03(k)
<PAGE>
     "TAXES" has the meaning specified in Section 2.12(a).

     "TERMINATION  DATE"  means the  earlier of October 31, 2002 and the date of
termination in whole of the Working Capital Commitments and the Letter of Credit
Commitment pursuant to Section 2.05 or 6.01.

     "TRADE  LETTER OF CREDIT"  means any Letter of Credit that is issued  under
the Letter of Credit  Facility for the benefit of a supplier of Inventory to the
Borrowers or any of their  respective  Subsidiaries  to effect  payment for such
Inventory, the conditions to drawing under which include the presentation to the
Issuing  Bank of  negotiable  bills of lading,  invoices  and related  documents
sufficient, in the judgment of the Issuing Bank, to create a valid and perfected
lien on or security  interest in such Inventory,  bills of lading,  invoices and
related documents in favor of the Issuing Bank.

     "TRANSACTION  DOCUMENTS"  means,  collectively,  the Loan Documents and the
Related Documents.

     "TYPE" refers to the distinction  between  Advances bearing interest at the
Base Rate and Advances bearing interest at the Eurodollar Rate.

     "UNUSED WORKING CAPITAL  COMMITMENT"  means,  with respect to any Lender at
any time, (a) such Lender's  Working  Capital  Commitment at such time MINUS (b)
the sum of (i) the aggregate  principal amount of all Working Capital  Advances,
Swing Line  Advances and Letter of Credit  Advances  made by such Lender (in its
capacity as a Lender) and  outstanding  at such time PLUS (ii) such Lender's Pro
Rata  Share of (A) the  aggregate  Available  Amount  of all  Letters  of Credit
outstanding  at such time, (B) the aggregate  principal  amount of all Letter of
Credit  Advances  made by the  Issuing  Bank  pursuant  to Section  2.03(c)  and
outstanding at such time other than any such Letter of Credit Advance which,  at
or prior to such time,  has been  assigned  in part to such  Lender  pursuant to
Section  2.03(c)  and (C) the  aggregate  principal  amount  of all  Swing  Line
Advances made by the Swing Line Bank pursuant to Section 2.01(b) and outstanding
at such time other than any such Swing Line Advance  which,  at or prior to such
time, has been assigned in part to such Lender pursuant to Section 2.02(b).

     "VOTING STOCK" means capital stock issued by a  corporation,  or equivalent
interests  in any other  Person,  the  holders of which are  ordinarily,  in the
absence of  contingencies,  entitled to vote for the election of  directors  (or
persons performing  similar  functions) of such Person,  even if the right so to
vote has been suspended by the happening of such a contingency.

     "WELFARE  PLAN" means a welfare  plan, as defined in Section 3(1) of ERISA,
that is  maintained  for  employees of any Loan Party or in respect of which any
Loan Party could have liability.
<PAGE>
     "WITHDRAWAL LIABILITY" has the meaning specified in Part I of Subtitle E of
Title IV of ERISA.

     "WORKING CAPITAL ADVANCE" has the meaning specified in Section 2.01(a).

     "WORKING CAPITAL  BORROWING"  means a borrowing  consisting of simultaneous
Working Capital Advances of the same Type made by the Lenders.

     "WORKING CAPITAL COMMITMENT" means, with respect to any Lender at any time,
(a) the amount set forth  opposite such Lender's name on Schedule I hereto under
the caption "Working Capital Commitment", (b) if such Lender has become a Lender
hereunder  pursuant  to an  Assumption  Agreement,  the amount set forth in such
Assumption  Agreement  or (c) if  such  Lender  has  entered  into  one or  more
Assignment and Acceptances, set forth for such Lender in the Register maintained
by the  Administrative  Agent  pursuant  to  Section  9.07(d)  as such  Lender's
"Working Capital Commitment",  as such amount may be reduced at or prior to such
time pursuant to Section 2.05 or increased pursuant to Section 2.17.

     "WORKING CAPITAL  FACILITY" means, at any time, the aggregate amount of the
Lenders' Working Capital Commitments at such time.

     SECTION 1.02. COMPUTATION OF TIME PERIODS;  OTHER DEFINITIONAL  PROVISIONS.
In this Agreement and the other Loan Documents in the  computation of periods of
time from a specified  date to a later  specified  date,  the word "FROM"  means
"from  and  including"  and  the  words  "TO"  and  "UNTIL"  each  mean  "to but
excluding".  References  in the Loan  Documents to any agreement or contract "AS
AMENDED" shall mean and be a reference to such agreement or contract as amended,
amended and restated,  supplemented  or otherwise  modified from time to time in
accordance with its terms.

     SECTION 1.03.  ACCOUNTING  TERMS.  All  accounting  terms not  specifically
defined  herein  shall  be  construed  in  accordance  with  generally  accepted
accounting  principles  consistent  with those applied in the preparation of the
financial statements referred to in Section 4.01(g) ("GAAP").
<PAGE>
                                   ARTICLE II

                        AMOUNTS AND TERMS OF THE ADVANCES
                            AND THE LETTERS OF CREDIT

     SECTION  2.01.  THE  ADVANCES  AND THE  LETTERS OF CREDIT.  (a) THE WORKING
CAPITAL  ADVANCES.  Each Lender  severally  agrees,  on the terms and conditions
hereinafter  set forth, to make advances (each a "WORKING  CAPITAL  ADVANCE") to
the  Borrowers  jointly  from time to time on any Business Day during the period
from the date  hereof  until the  Termination  Date in an  amount  for each such
Advance not to exceed such Lender's  Unused Working  Capital  Commitment at such
time.  Each  Working  Capital  Borrowing  shall  be in an  aggregate  amount  of
$5,000,000 or an integral  multiple of  $1,000,000  in excess  thereof and shall
consist of Working Capital Advances made  simultaneously  by the Lenders ratably
according  to their  Working  Capital  Commitments.  Within  the  limits of each
Lender's  Unused  Working  Capital  Commitment in effect from time to time,  the
Borrowers  may borrow under this  Section  2.01(a),  prepay  pursuant to Section
2.06(a) and reborrow under this Section 2.01(a).

     (b) THE SWING LINE  ADVANCES.  The Borrowers may jointly  request the Swing
Line Bank to make,  and the Swing Line Bank may,  if in its sole  discretion  it
elects to do so, make, on the terms and conditions  hereinafter set forth, Swing
Line  Advances to the  Borrowers  jointly  from time to time on any Business Day
during the period  from the date  hereof  until the  Termination  Date (i) in an
aggregate amount not to exceed at any time  outstanding  $50,000,000 (the "SWING
LINE  FACILITY") and (ii) in an amount for each such Swing Line Borrowing not to
exceed the aggregate of the Unused Working Capital Commitments of the Lenders at
such time.  No Swing Line  Advance  shall be used for the purpose of funding the
payment of principal of any other Swing Line Advance.  Each Swing Line Borrowing
shall be in an amount of  $1,000,000  or an  integral  multiple  of  $250,000 in
excess  thereof and shall be made as a Base Rate  Advance.  Within the limits of
the Swing Line Facility and within the limits  referred to in clause (ii) above,
so long as the Swing Line  Bank,  in its sole  discretion,  elects to make Swing
Line  Advances,  the  Borrowers  may borrow  under this Section  2.01(b),  repay
pursuant to Section  2.04(b) or prepay  pursuant to Section 2.06(a) and reborrow
under this Section 2.01(b).

     (c) LETTERS OF CREDIT. The Issuing Bank agrees, on the terms and conditions
hereinafter  set forth, to issue letters of credit (the "LETTERS OF CREDIT") for
the joint account of the Borrowers  from time to time on any Business Day during
the period from the date hereof until 60 days before the Termination  Date in an
aggregate  Available  Amount  (i) for all  Letters  of Credit at any time not to
exceed at any time the lesser of (x) the Letter of Credit  Facility at such time
and (y) the Issuing Bank's Letter of Credit Commitment at such time and (ii) for
each such Letter of Credit not to exceed the Unused Working Capital  Commitments
of the Lenders at such time. No Letter of Credit  (other than a Flooring  Letter
of Credit) shall have an expiration  date (including all rights of the Borrowers
or the beneficiary to require  renewal) later than the earlier of 60 days before
the Termination Date (or, in the case of a Flooring Letter of Credit, later than
five days before the  Termination  Date) and (A) in the case of a Standby Letter
of Credit (other than a Flooring Letter of Credit), six months after the date of
issuance  thereof,  but may by its terms be
<PAGE>
renewable annually upon notice (a "NOTICE OF RENEWAL") given to the Issuing Bank
and the  Administrative  Agent on or prior to any date for notice of renewal set
forth in such  Letter of Credit but in any event at least  three  Business  Days
prior to the date of the proposed  renewal of such Standby  Letter of Credit and
upon  fulfillment of the  applicable  conditions set forth in Article III unless
the Issuing Bank has notified the Borrowers  (with a copy to the  Administrative
Agent)  on or prior to the date for  notice  of  termination  set  forth in such
Letter of Credit but in any event at least 30 Business Days prior to the date of
automatic  renewal of its election not to renew such Standby Letter of Credit (a
"NOTICE OF  TERMINATION")  and (B) in the case of a Trade  Letter of Credit,  60
days after the date of issuance thereof; PROVIDED that the terms of each Standby
Letter of Credit that is automatically  renewable annually shall (x) require the
Issuing Bank that issued such Standby  Letter of Credit to give the  beneficiary
named in such Standby Letter of Credit notice of any Notice of Termination,  (y)
permit such beneficiary, upon receipt of such notice, to draw under such Standby
Letter of Credit prior to the date such Standby Letter of Credit otherwise would
have been  automatically  renewed and (z) not permit the expiration  date (after
giving  effect to any renewal) of such Standby  Letter of Credit in any event to
be extended to a date later than 60 days before the Termination  Date. If either
a Notice of Renewal is not given by the Borrowers or a Notice of  Termination is
given by the Issuing Bank pursuant to the immediately  preceding sentence,  such
Standby  Letter of Credit shall  expire on the date on which it otherwise  would
have been automatically renewed; PROVIDED,  HOWEVER, that even in the absence of
receipt of a Notice of Renewal the Issuing  Bank may in its  discretion,  unless
instructed to the contrary by the  Administrative  Agent or the Borrowers,  deem
that a Notice of Renewal had been timely delivered and in such case, a Notice of
Renewal  shall be deemed to have been so delivered  for all purposes  under this
Agreement.  Each Standby Letter of Credit shall contain a provision  authorizing
the Issuing Bank to deliver to the  beneficiary  of such Letter of Credit,  upon
the  occurrence and during the  continuance of an Event of Default,  a notice (a
"DEFAULT  TERMINATION NOTICE") terminating such Letter of Credit and giving such
beneficiary  15 days to draw such  Letter of  Credit.  Within  the limits of the
Letter of Credit  Facility,  and subject to the limits  referred  to above,  the
Borrowers  may request  the  issuance  of Letters of Credit  under this  Section
2.01(c),  repay any Letter of Credit Advances resulting from drawings thereunder
pursuant to Section  2.03(c) and request the issuance of  additional  Letters of
Credit under this Section 2.01(c).

     SECTION  2.02.  MAKING THE  ADVANCES.  (a) Except as otherwise  provided in
Section 2.02(b) or 2.03, each Borrowing shall be made on notice, given not later
than 1:00 P.M. (New York City time) on the third  Business Day prior to the date
of the proposed  Borrowing in the case of a Borrowing  consisting  of Eurodollar
Rate Advances,  or not later than 12:00 noon (New York City time) on the date of
the  proposed  Borrowing  in the case of a  Borrowing  consisting  of Base  Rate
Advances, by the Borrowers jointly to the Administrative Agent, which shall give
to each Lender prompt notice thereof by telex or telecopier. Each such notice of
a  Borrowing  (a  "NOTICE  OF  BORROWING")  shall  be  by  telephone,  confirmed
immediately in writing,  or telex or telecopier,  in  substantially  the form of
Exhibit B hereto,  specifying  therein the requested (i) date of such Borrowing,
(ii) Facility under which such  Borrowing is to be made,  (iii) Type of Advances
comprising  such Borrowing,  (iv) aggregate  amount of such Borrowing and (v) in
the case of a Borrowing consisting of Eurodollar Rate Advances, initial Interest
Period for each such Advance. Each Lender shall, before 2:00 P.M. (New York City
time) on the date
<PAGE>
of such  Borrowing,  make  available for the account of its  Applicable  Lending
Office to the  Administrative  Agent at the Administrative  Agent's Account,  in
same day funds,  such Lender's  ratable  portion of such Borrowing in accordance
with the respective Commitments under the applicable Facility of such Lender and
the other Lenders.  After the  Administrative  Agent's receipt of such funds and
upon  fulfillment  of the  applicable  conditions  set forth in Article III, the
Administrative  Agent  will  make  such  funds  available  to the  Borrowers  by
crediting the Borrowers' Account;  PROVIDED,  HOWEVER,  that, in the case of any
Working Capital Borrowing,  the Administrative  Agent shall first make a portion
of such funds equal to the aggregate principal amount of any Swing Line Advances
and Letter of Credit  Advances  made by the Swing Line Bank or the Issuing Bank,
as the case may be, and by any other Lender and  outstanding on the date of such
Working Capital Borrowing, plus interest accrued and unpaid thereon to and as of
such date, available to the Swing Line Bank or the Issuing Bank, as the case may
be, and such other  Lenders for repayment of such Swing Line Advances and Letter
of Credit Advances.

     (b) Each Swing Line Borrowing shall be made on notice, given not later than
1:00 P.M. (New York City time) on the date of the proposed Swing Line Borrowing,
by the Borrowers  jointly to the Swing Line Bank and the  Administrative  Agent.
Each such notice of a Swing Line Borrowing (a "NOTICE OF SWING LINE  BORROWING")
shall be by telephone, confirmed immediately in writing, or telex or telecopier,
specifying therein the requested (i) date of such Borrowing, (ii) amount of such
Borrowing and (iii) maturity of such Borrowing (which maturity shall be no later
than the seventh day after the  requested  date of such  Borrowing).  If, in its
sole discretion,  it elects to make the requested Swing Line Advance,  the Swing
Line Bank will make the amount thereof available to the Administrative  Agent at
the Administrative  Agent's Account, in same day funds. After the Administrative
Agent's receipt of such funds and upon fulfillment of the applicable  conditions
set forth in  Article  III,  the  Administrative  Agent  will  make  such  funds
available to the Borrowers by crediting  the  Borrowers'  Account.  Upon written
demand by the Swing Line Bank, with a copy of such demand to the  Administrative
Agent,  each other Lender shall purchase from the Swing Line Bank, and the Swing
Line Bank shall sell and assign to each such other Lender,  such other  Lender's
Pro Rata Share of such  outstanding  Swing  Line  Advance as of the date of such
demand, by making available for the account of its Applicable  Lending Office to
the  Administrative  Agent for the account of the Swing Line Bank, by deposit to
the  Administrative  Agent's Account,  in same day funds, an amount equal to the
portion of the  outstanding  principal  amount of such Swing Line  Advance to be
purchased  by such Lender.  Each  Borrower  hereby  agrees to each such sale and
assignment.  Each Lender agrees to purchase its Pro Rata Share of an outstanding
Swing Line Advance on (i) the  Business Day on which demand  therefor is made by
the Swing Line Bank, PROVIDED that notice of such demand is given not later than
1:00 P.M. (New York City time) on such  Business Day or (ii) the first  Business
Day next  succeeding  such  demand if notice of such  demand is given after such
time.  Upon any such  assignment by the Swing Line Bank to any other Lender of a
portion of a Swing Line Advance,  the Swing Line Bank represents and warrants to
such other Lender that the Swing Line Bank is the legal and beneficial  owner of
such  interest  being  assigned  by it,  but  makes no other  representation  or
warranty and assumes no responsibility  with respect to such Swing Line Advance,
the Loan Documents or any Loan Party. If and to the extent that any Lender shall
not  have so made  the  amount  of such  Swing  Line  Advance  available  to the
Administrative  Agent,  such Lender  agrees to pay to the  Administrative  Agent
forthwith on demand such amount
<PAGE>
together  with  interest  thereon,  for each day from the date of  demand by the
Swing Line Bank until the date such amount is paid to the Administrative  Agent,
at the Federal Funds Rate. If such Lender shall pay to the Administrative  Agent
such amount for the  account of the Swing Line Bank on any  Business  Day,  such
amount so paid in respect of  principal  shall  constitute  a Swing Line Advance
made by such Lender on such Business Day for purposes of this Agreement, and the
outstanding  principal  amount of the Swing Line  Advance made by the Swing Line
Bank shall be reduced by such amount on such Business Day.

     (c) Anything in subsection (a) above to the contrary  notwithstanding,  (i)
except as provided below, the Borrowers may not select  Eurodollar Rate Advances
for the initial  Borrowing  hereunder and for the period from the date hereof to
March  31,  2000  (or  such  earlier  date as  shall  be  specified  in its sole
discretion by the Administrative  Agent in a written notice to the Borrowers and
the Lenders) or for any Borrowing if the aggregate  amount of such  Borrowing is
less than  $10,000,000  or if the  obligation of the Lenders to make  Eurodollar
Rate Advances shall then be suspended  pursuant to Section 2.09 or 2.10 and (ii)
Eurodollar  Rate  Advances  may not be  outstanding  as part  of more  than  ten
separate Borrowings; PROVIDED, HOWEVER, the Borrowers may select Eurodollar Rate
Advances for the period from the Initial  Extension of Credit  through  December
31, 1999 if the duration of the Interest Period for such Eurodollar Rate Advance
is one or two weeks and for the period from  December 31, 1999 through March 31,
2000 if the duration of the Interest  Period for such Eurodollar Rate Advance is
one week, two weeks or one month.

     (d) Each Notice of Borrowing  and Notice of Swing Line  Borrowing  shall be
irrevocable and binding on the Borrowers.  In the case of any Borrowing that the
related  Notice of Borrowing  specifies is to be  comprised of  Eurodollar  Rate
Advances,  the Borrowers  shall  indemnify each Lender against any loss, cost or
expense  incurred  by such  Lender as a result of any  failure  to fulfill on or
before the date  specified in such Notice of Borrowing  for such  Borrowing  the
applicable  conditions set forth in Article III, including,  without limitation,
any loss, cost or expense  incurred by reason of the liquidation or reemployment
of  deposits  or other  funds  acquired by such Lender to fund the Advance to be
made by such Lender as part of such Borrowing when such Advance,  as a result of
such failure, is not made on such date.

     (e) Unless the  Administrative  Agent  shall have  received  notice  from a
Lender  prior to the date of any  Borrowing  under a Facility  under  which such
Lender  has a  Commitment  that  such  Lender  will  not make  available  to the
Administrative  Agent  such  Lender's  ratable  portion of such  Borrowing,  the
Administrative Agent may assume that such Lender has made such portion available
to the  Administrative  Agent on the date of such  Borrowing in accordance  with
subsection  (a) of this  Section  2.02  and the  Administrative  Agent  may,  in
reliance upon such  assumption,  make  available to the Borrowers on such date a
corresponding  amount.  If and to the extent that such Lender  shall not have so
made such ratable portion available to the Administrative Agent, such Lender and
the  Borrowers  severally  agree  to repay  or pay to the  Administrative  Agent
forthwith on demand such corresponding  amount and to pay interest thereon,  for
each day from the date such amount is made available to the Borrowers  until the
date such amount is repaid or paid to the  Administrative  Agent,  at (i) in the
case of the Borrowers,  the interest rate  applicable at such time under Section
2.07 to Advances comprising such Borrowing
<PAGE>
and (ii) in the case of such  Lender,  the Federal  Funds  Rate.  If such Lender
shall pay to the Administrative Agent such corresponding  amount, such amount so
paid shall  constitute  such Lender's  Advance as part of such Borrowing for all
purposes.

     (f) The  failure of any Lender to make the Advance to be made by it as part
of any Borrowing shall not relieve any other Lender of its  obligation,  if any,
hereunder to make its Advance on the date of such Borrowing, but no Lender shall
be  responsible  for the  failure of any other  Lender to make the Advance to be
made by such other Lender on the date of any Borrowing.

     SECTION 2.03.  ISSUANCE OF AND DRAWINGS AND REIMBURSEMENT  UNDER LETTERS OF
CREDIT.  (a)  REQUEST  FOR  ISSUANCE.  (i) Each  Letter of Credit  other  than a
Flooring Letter of Credit shall be issued upon notice, given not later than 1:00
P.M.  (New York City  time) on the tenth  Business  Day prior to the date of the
proposed  issuance of such  Letter of Credit,  by the  Borrowers  jointly to the
Issuing  Bank,  which  shall give to the  Administrative  Agent and each  Lender
prompt notice thereof by telex or telecopier.  Each such notice of issuance of a
Letter of Credit other than a Flooring Letter of Credit (a "NOTICE OF ISSUANCE")
shall be by telephone, confirmed immediately in writing, or telex or telecopier,
specifying  therein the requested  (A) date of such  issuance  (which shall be a
Business  Day),  (B) Available  Amount of such Letter of Credit,  (C) expiration
date of such Letter of Credit,  (D) name and address of the  beneficiary of such
Letter of Credit and (E) form of such Letter of Credit, and shall be accompanied
by such  application  and agreement for letter of credit as the Issuing Bank may
specify to the  Borrowers for use in connection  with such  requested  Letter of
Credit (a  "LETTER  OF CREDIT  AGREEMENT").  If (x) the  requested  form of such
Letter of Credit is  acceptable to the Issuing Bank in its sole  discretion  and
(y) it has not received  notice of objection to such  issuance from the Required
Lenders,  the Issuing Bank will, upon  fulfillment of the applicable  conditions
set forth in Article III, make such Letter of Credit  available to the Borrowers
at its  office  referred  to in Section  9.02 or as  otherwise  agreed  with the
Borrowers in connection with such issuance.  In the event and to the extent that
the  provisions  of any  Letter of Credit  Agreement  shall  conflict  with this
Agreement, the provisions of this Agreement shall govern.

     (ii) Each Flooring Letter of Credit shall be issued upon notice,  given not
later than 1:00 P.M.  (New York City time) on the second  Business  Day prior to
the date of the proposed  issuance of such Letter of Credit, by the Borrowers to
the Issuing Bank, which shall give to the  Administrative  Agent and each Lender
prompt  notice  thereof by telex or  telecopier.  Each Notice of Issuance  for a
Flooring  Letter of  Credit  shall be by  telephone,  confirmed  immediately  in
writing,  or telex or telecopier,  specifying  therein the requested (A) date of
such issuance (which shall be a Business Day), (B) initial  Available  Amount of
such Letter of Credit, (C) expiration date of such Letter of Credit and (D) name
and address of the beneficiary of such Letter of Credit,  which shall be a party
to a Floor Planning Arrangement and to an Intercreditor Agreement. Each Flooring
Letter of Credit  shall be  substantially  in the form of  Exhibit J hereto  and
shall provide for a variable Available Amount to be determined by reference to a
certificate to be delivered by the Parent Guarantor to the Administrative  Agent
and the Issuing  Bank within two days after the end of each week.  If it has not
received  notice of objection to such  issuance from the Required  Lenders,  the
Issuing Bank will,  upon  fulfillment of the applicable  conditions
<PAGE>
set forth in Article III, make such Flooring  Letter of Credit  available to the
Borrowers at its office referred to in Section 9.02 or as otherwise  agreed with
the Borrowers in connection with such issuance.

     (b) LETTER OF CREDIT  REPORTS.  The Issuing  Bank shall  furnish (A) to the
Administrative  Agent on the first  Business  Day of each week a written  report
summarizing issuance and expiration dates of Letters of Credit issued during the
previous  week,  drawings  during  such week under all Letters of Credit and the
aggregate  Available  Amount of all  Letters of Credit  outstanding  during such
week,  (B) to each  Lender on the  first  Business  Day of each  month a written
report  summarizing  issuance and  expiration  dates of Letters of Credit issued
during the preceding  month and drawings  during such month under all Letters of
Credit and (C) to the Administrative Agent and each Lender on the first Business
Day of each calendar  quarter a written  report  setting forth the average daily
aggregate  Available Amount during the preceding calendar quarter of all Letters
of Credit.

     (c) DRAWING AND  REIMBURSEMENT.  The payment by the Issuing Bank of a draft
drawn  under any Letter of Credit  shall  constitute  for all  purposes  of this
Agreement  the making by the Issuing Bank of a Letter of Credit  Advance,  which
shall be a Base Rate Advance,  in the amount of such draft.  Upon written demand
by the Issuing  Bank,  with a copy of such demand to the  Administrative  Agent,
each Lender shall  purchase  from the Issuing  Bank,  and the Issuing Bank shall
sell and  assign to each  such  Lender,  such  Lender's  Pro Rata  Share of such
outstanding Letter of Credit Advance as of the date of such purchase,  by making
available for the account of its Applicable Lending Office to the Administrative
Agent for the  account of the  Issuing  Bank,  by deposit to the  Administrative
Agent's  Account,  in same day  funds,  an amount  equal to the  portion  of the
outstanding principal amount of such Letter of Credit Advance to be purchased by
such Lender.  Promptly after receipt  thereof,  the  Administrative  Agent shall
transfer  such funds to the Issuing Bank.  Each  Borrower  hereby agrees to each
such sale and  assignment.  Each Lender agrees to purchase its Pro Rata Share of
an outstanding  Letter of Credit Advance on (i) the Business Day on which demand
therefor is made by the  Issuing  Bank,  PROVIDED  that notice of such demand is
given not later than 1:00 P.M.  (New York City time) on such  Business  Day,  or
(ii) the first Business Day next succeeding such demand if notice of such demand
is given after such time.  Upon any such  assignment  by the Issuing Bank to any
Lender of a portion of a Letter of Credit  Advance,  the Issuing Bank represents
and  warrants  to such  other  Lender  that the  Issuing  Bank is the  legal and
beneficial  owner of such interest  being  assigned by it, free and clear of any
liens,   but  makes  no  other   representation   or  warranty  and  assumes  no
responsibility with respect to such Letter of Credit Advance, the Loan Documents
or any Loan Party.  If and to the extent that any Lender  shall not have so made
the amount of such  Letter of Credit  Advance  available  to the  Administrative
Agent, such Lender agrees to pay to the Administrative Agent forthwith on demand
such amount together with interest thereon, for each day from the date of demand
by the  Issuing  Bank until the date such  amount is paid to the  Administrative
Agent,  at the Federal  Funds Rate for its account or the account of the Issuing
Bank, as applicable.  If such Lender shall pay to the Administrative  Agent such
amount for the account of the Issuing Bank on any Business  Day,  such amount so
paid in respect of principal shall constitute a Letter of Credit Advance made by
such  Lender  on such  Business  Day for  purposes  of this  Agreement,  and the
outstanding principal
<PAGE>
amount of the Letter of Credit Advance made by the Issuing Bank shall be reduced
by such amount on such Business Day.

     (d) FAILURE TO MAKE LETTER OF CREDIT ADVANCES. The failure of any Lender to
make the  Letter of Credit  Advance  to be made by it on the date  specified  in
Section  2.03(c) shall not relieve any other Lender of its obligation  hereunder
to make its  Letter of  Credit  Advance  on such  date,  but no Lender  shall be
responsible  for the  failure  of any other  Lender to make the Letter of Credit
Advance to be made by such other Lender on such date.

     SECTION 2.04.  REPAYMENT OF ADVANCES.  (a) WORKING  CAPITAL  ADVANCES.  The
Borrowers shall repay to the Administrative Agent for the ratable account of the
Lenders on the Termination  Date the aggregate  principal  amount of the Working
Capital Advances then outstanding.

     (b) SWING LINE ADVANCES.  The Borrowers  shall repay to the  Administrative
Agent for the account of the Swing Line Bank and each other Lender that has made
a Swing Line Advance the outstanding principal amount of each Swing Line Advance
by each of them on the earlier of the maturity date  specified in the applicable
Notice  of Swing  Line  Borrowing  (which  maturity  shall be no later  than the
seventh day after the  requested  date of such  Borrowing)  and the  Termination
Date.

     (c)  LETTER  OF  CREDIT  ADVANCES.  (i) The  Borrowers  shall  repay to the
Administrative  Agent for the account of the Issuing  Bank and each other Lender
that has made a Letter of  Credit  Advance  on the  earlier  of  demand  and the
Termination  Date the  outstanding  principal  amount  of each  Letter of Credit
Advance made by each of them.

          (ii) The Obligations of the Borrowers under this Agreement, any Letter
of Credit Agreement and any other agreement or instrument relating to any Letter
of Credit shall be unconditional and irrevocable,  and shall be paid strictly in
accordance with the terms of this Agreement, such Letter of Credit Agreement and
such other agreement or instrument under all circumstances,  including,  without
limitation,  the  following  circumstances  (it being  understood  that any such
payment by the  Borrowers  is without  prejudice  to, and does not  constitute a
waiver of, any rights the  Borrowers  might have or might acquire as a result of
the  payment  by the  Issuing  Bank of any  draft  or the  reimbursement  by the
Borrowers thereof):

               (A) any lack of validity or  enforceability of any Loan Document,
          any  Letter of  Credit  Agreement,  any  Letter of Credit or any other
          agreement or instrument  relating thereto (all of the foregoing being,
          collectively, the "L/C RELATED DOCUMENTS");

               (B) any change in the time,  manner or place of payment of, or in
          any other term of, all or any of the  Obligations  of the Borrowers in
          respect of any L/C Related  Document or any other  amendment or waiver
          of or any  consent  to  departure  from all or any of the L/C  Related
          Documents;

               (C) the existence of any claim,  set-off,  defense or other right
          that the Borrowers may have at any time against any beneficiary or any
          transferee  of a Letter of
<PAGE>
          Credit  (or any  Persons  for whom any  such  beneficiary  or any such
          transferee  may be  acting),  the  Issuing  Bank or any other  Person,
          whether in connection  with the  transactions  contemplated by the L/C
          Related Documents or any unrelated transaction;

               (D) any statement or any other document  presented under a Letter
          of Credit proving to be forged, fraudulent, invalid or insufficient in
          any respect or any statement therein being untrue or inaccurate in any
          respect;

               (E) payment by the Issuing Bank under a Letter of Credit  against
          presentation  of a draft or certificate  that does not strictly comply
          with the terms of such Letter of Credit;

               (F) any exchange,  release or non-perfection of any Collateral or
          other collateral,  or any release or amendment or waiver of or consent
          to departure  from the Guaranties or any other  guarantee,  for all or
          any of the  Obligations of the Borrowers in respect of the L/C Related
          Documents; or

               (G) any other  circumstance or happening  whatsoever,  whether or
          not similar to any of the foregoing,  including,  without  limitation,
          any other  circumstance  that  might  otherwise  constitute  a defense
          available to, or a discharge of, the  Borrowers,  any Guarantor or any
          other guarantor.

     SECTION 2.05.  TERMINATION OR REDUCTION OF THE  COMMITMENTS.  (a) OPTIONAL.
The  Borrowers   may,   upon  at  least  five  Business   Days'  notice  to  the
Administrative  Agent,  terminate in whole or reduce in part the unused portions
of the Letter of Credit  Facility and the Unused  Working  Capital  Commitments;
PROVIDED,  HOWEVER, that each partial reduction of a Facility (i) shall be in an
aggregate  amount of $5,000,000 or an integral  multiple of $1,000,000 in excess
thereof  and (ii) shall be made  ratably  among the Lenders in  accordance  with
their Commitments with respect to such Facility.

     (b)  MANDATORY.  (i) The  Letter of Credit  Facility  shall be  permanently
reduced from time to time on the date of each  reduction in the Working  Capital
Facility  by the  amount,  if any,  by which the  amount of the Letter of Credit
Facility  exceeds the  Working  Capital  Facility  after  giving  effect to such
reduction of the Working Capital Facility.

          (ii) The Swing Line Facility shall be permanently reduced from time to
time on the  date of each  reduction  in the  Working  Capital  Facility  by the
amount,  if any,  by which the amount of the Swing  Line  Facility  exceeds  the
Working  Capital  Facility  after giving effect to such reduction of the Working
Capital Facility.

     SECTION 2.06.  PREPAYMENTS.  (a) OPTIONAL. The Borrowers may, upon at least
one Business  Day's notice in the case of Base Rate Advances and three  Business
Days'  notice  in the case of  Eurodollar  Rate  Advances,  in each  case to the
Administrative Agent stating the proposed date and aggregate principal amount of
the  prepayment,  and if such notice is given the  Borrowers  shall,  prepay the
outstanding  aggregate  principal amount of the Advances  comprising
<PAGE>
part of the same  Borrowing in whole or ratably in part,  together  with accrued
interest  to the  date of such  prepayment  on the  aggregate  principal  amount
prepaid;  PROVIDED,  HOWEVER,  that (x) each partial  prepayment  shall be in an
aggregate  principal amount of $5,000,000 or an integral  multiple of $1,000,000
in excess thereof and (y) if any prepayment of a Eurodollar Rate Advance is made
on a date other than the last day of an Interest  Period for such  Advance,  the
Borrowers shall also pay any amounts owing pursuant to Section 9.04(c).

     (b) MANDATORY.  (i) The Borrowers  shall, on the date of receipt of the Net
Cash  Proceeds by any Loan Party or any of its  Subsidiaries  from (A) the sale,
lease,  transfer or other  disposition of any assets of any Loan Party or any of
its Subsidiaries  (other than any sale, lease,  transfer or other disposition of
assets pursuant to clause (i) or (ii) of Section 5.02(e)), (B) the incurrence or
issuance  by any Loan Party or any of its  Subsidiaries  of any Debt (other than
Debt  incurred  or  issued  pursuant  to  Section  5.02(b))  and (C) the sale or
issuance by any Loan Party or any of its  Subsidiaries  of any capital  stock or
other ownership or profit interest (including,  without limitation,  any capital
contribution), any securities convertible into or exchangeable for capital stock
or other  ownership  or profit  interest or any  warrants,  rights or options to
acquire capital stock or other ownership or profit interest, prepay an aggregate
principal amount of the Advances comprising part of the same Borrowings equal to
the amount of such Net Cash Proceeds.  Each such prepayment  shall be applied as
set forth in clause (iv) below.

          (ii) The Borrowers  shall,  on each Business Day,  prepay an aggregate
principal  amount of the Working  Capital  Advances  comprising part of the same
Borrowings,  the Letter of Credit  Advances and the Swing Line Advances equal to
the  amount by which (A) the sum of the  aggregate  principal  amount of (x) the
Working  Capital  Advances,  (y) the Letter of Credit Advances and (z) the Swing
Line  Advances  then  outstanding  plus the  aggregate  Available  Amount of all
Letters of Credit  then  outstanding  exceeds  (B) the lesser of (x) the Working
Capital Facility and (y) the Loan Value of Eligible  Collateral on such Business
Day MINUS $20,000,000.

          (iii)  The  Borrowers   shall,  on  each  Business  Day,  pay  to  the
Administrative  Agent for deposit in the L/C Cash  Collateral  Account an amount
sufficient to cause the aggregate amount on deposit in such Account to equal the
amount by which the  aggregate  Available  Amount of all  Letters of Credit then
outstanding exceeds the Letter of Credit Facility on such Business Day.

          (iv)  Prepayments  of the Working  Capital  Facility  made pursuant to
clause (i) and (ii)  above  shall be FIRST  applied  to prepay  Letter of Credit
Advances then outstanding  until such Advances are paid in full,  SECOND applied
to prepay Swing Line Advances then  outstanding  until such Advances are paid in
full and THIRD  applied to prepay  Working  Capital  Advances  then  outstanding
comprising part of the same Borrowings until such Advances are paid in full.

          (vi) All prepayments  under this subsection (b) shall be made together
with accrued  interest to the date of such  prepayment on the  principal  amount
prepaid.
<PAGE>
     SECTION 2.07.  INTEREST.  (a) SCHEDULED  INTEREST.  The Borrowers shall pay
interest on the unpaid  principal  amount of each  Advance  owing to each Lender
from the date of such Advance until such principal amount shall be paid in full,
at the following rates per annum:

          (i) BASE RATE ADVANCES.  During such periods as such Advance is a Base
Rate  Advance,  a rate per  annum  equal at all times to the sum of (A) the Base
Rate in effect from time to time PLUS (B) the  Applicable  Margin in effect from
time to time,  payable in arrears quarterly on the last day of each March, June,
September  and  December  during  such  periods  and on the date  such Base Rate
Advance shall be Converted or paid in full.

          (ii) EURODOLLAR RATE ADVANCES.  During such periods as such Advance is
a  Eurodollar  Rate  Advance,  a rate per annum  equal at all times  during each
Interest  Period for such Advance to the sum of (A) the Eurodollar Rate for such
Interest  Period for such Advance PLUS (B) the Applicable  Margin in effect from
time to time, payable in arrears on the last day of such Interest Period and, if
such Interest Period has a duration of more than three months,  on each day that
occurs during such Interest Period every three months from the first day of such
Interest  Period and on the date such Eurodollar Rate Advance shall be Converted
or paid in full.

     (b) DEFAULT INTEREST.  Upon the occurrence and during the continuance of an
Event of Default,  the Borrowers shall pay interest on (i) the unpaid  principal
amount of each  Advance  owing to each  Lender,  payable in arrears on the dates
referred to in clause (a)(i) or (a)(ii) above and on demand, at a rate per annum
equal at all times to 2% per annum above the rate per annum  required to be paid
on such  Advance  pursuant  to clause  (a)(i) or  (a)(ii)  above and (ii) to the
fullest extent permitted by law, the amount of any interest, fee or other amount
payable under the Loan  Documents  that is not paid when due, from the date such
amount shall be due until such amount shall be paid in full,  payable in arrears
on the date such amount shall be paid in full and on demand, at a rate per annum
equal at all times to 2% per annum above the rate per annum required to be paid,
in the case of  interest,  on the Type of  Advance on which  such  interest  has
accrued  pursuant to clause (a)(i) or (a)(ii) above and, in all other cases,  on
Base Rate Advances pursuant to clause (a)(i) above.

     (c)  NOTICE  OF  INTEREST  RATE.  Promptly  after  receipt  of a Notice  of
Borrowing  pursuant  to Section  2.02(a),  a notice of  Conversion  pursuant  to
Section  2.09 or a notice of  selection  of an Interest  Period  pursuant to the
terms of the definition of "Interest  Period",  the  Administrative  Agent shall
give notice to the Borrowers and each Lender of the applicable  Interest  Period
and the  applicable  interest rate  determined by the  Administrative  Agent for
purposes of clause (a)(i) or (a)(ii) above.

     SECTION 2.08. FEES. (a) COMMITMENT FEE. The Borrowers jointly and severally
agree to pay to the  Administrative  Agent  for the  account  of the  Lenders  a
commitment fee, from the date hereof in the case of each Initial Lender and from
the effective date  specified in the  Assumption  Agreement or in the Assignment
and  Acceptance  pursuant  to which it became a Lender in the case of each other
Lender until the Termination Date, payable in arrears on the date of the initial
Borrowing  hereunder,  thereafter quarterly on the last day of each March, June,
<PAGE>
September and December,  commencing  December 31, 1999,  and on the  Termination
Date, at the rate equal to the  Applicable  Percentage  from time to time on the
average daily Unused Working Capital Commitment of such Lender PLUS its Pro Rata
Share of the average daily  outstanding  Swing Line Advances during such quarter
other than any such Swing Line Advances which have been assigned in part to such
Lender pursuant to Section 2.03(c);  PROVIDED,  HOWEVER,  that no commitment fee
shall accrue on any of the  Commitments  of a Defaulting  Lender so long as such
Lender shall be a  Defaulting  Lender.

     (b) LETTER OF CREDIT FEES,  ETC. (i) The  Borrowers  jointly and  severally
agree  to pay to the  Administrative  Agent  for the  account  of each  Lender a
commission,  payable in arrears  quarterly on the last day of each March,  June,
September and December,  commencing  December 31, 1999,  and on the  Termination
Date, on such Lender's Pro Rata Share of the average daily  aggregate  Available
Amount during such quarter of Letters of Credit outstanding from time to time at
the rate equal to the Applicable Letter of Credit Fee from time to time.

          (ii) The Borrowers  shall pay to the Issuing Bank, for its own account
a fronting  fee,  payable in arrears  quarterly  on the last day of each  March,
June,  September  and  December,  commencing  December  31,  1999,  and  on  the
Termination  Date, on the average daily aggregate  Available  Amount during such
quarter of Letters of Credit outstanding from time to time at the rate of 0.375%
per annum.

     (c) AGENTS'  FEES.  The Borrowers  jointly and severally  agree pay to each
Agent  for its own  account  such  fees as may from  time to time be  agreed  in
writing between the Parent Guarantor and such Agent.

     SECTION 2.09.  CONVERSION OF ADVANCES.  (a) OPTIONAL.  The Borrowers may on
any Business Day, upon notice given to the  Administrative  Agent not later than
1:00 P.M.  (New York City time) on the third  Business  Day prior to the date of
the proposed Conversion and subject to the provisions of Sections 2.07 and 2.10,
Convert  all or any  portion of the  Advances  of one Type  comprising  the same
Borrowing  into  Advances  of  the  other  Type;  PROVIDED,  HOWEVER,  that  any
Conversion  of Eurodollar  Rate  Advances into Base Rate Advances  shall be made
only on the last day of an Interest  Period for such  Eurodollar  Rate Advances,
any Conversion of Base Rate Advances into  Eurodollar  Rate Advances shall be in
an amount not less than the minimum  amount  specified  in Section  2.02(c),  no
Conversion  of any  Advances  shall  result  in more  separate  Borrowings  than
permitted under Section 2.02(c) and each Conversion of Advances  comprising part
of the same Borrowing under any Facility shall be made ratably among the Lenders
in accordance with their  Commitments  under such Facility.  Each such notice of
Conversion shall, within the restrictions  specified above, specify (i) the date
of such  Conversion,  (ii)  the  Advances  to be  Converted  and  (iii)  if such
Conversion  is into  Eurodollar  Rate  Advances,  the  duration  of the  initial
Interest  Period  for  such  Advances.   Each  notice  of  Conversion  shall  be
irrevocable and binding on the Borrowers.

     (b)  MANDATORY.  (i) On the date on which the  aggregate  unpaid  principal
amount of Eurodollar Rate Advances comprising any Borrowing shall be reduced, by
payment or  prepayment  or otherwise,  to less than  $10,000,000,  such Advances
shall automatically Convert into Base Rate Advances.
<PAGE>
          (ii)  If the  Borrowers  shall  fail to  select  the  duration  of any
Interest  Period  for any  Eurodollar  Rate  Advances  in  accordance  with  the
provisions contained in the definition of "Interest Period" in Section 1.01, the
Administrative  Agent will  forthwith so notify the  Borrowers  and the Lenders,
whereupon each such Eurodollar Rate Advance will automatically,  on the last day
of the then existing Interest Period therefor, Convert into a Base Rate Advance.

          (iii) Upon the occurrence  and during the  continuance of any Event of
Default, (x) each Eurodollar Rate Advance will automatically, on the last day of
the then existing Interest Period therefor, Convert into a Base Rate Advance and
(y) the  obligation  of the  Lenders  to  make,  or to  Convert  Advances  into,
Eurodollar Rate Advances shall be suspended.

     SECTION  2.10.  INCREASED  COSTS,  ETC.  (a)  If,  due to  either  (i)  the
introduction  of or  any  change  in or in  the  interpretation  of  any  law or
regulation or (ii) the compliance with any guideline or request from any central
bank or other  governmental  authority (whether or not having the force of law),
there shall be any  increase in the cost to any Lender Party of agreeing to make
or of making,  funding or maintaining Eurodollar Rate Advances or of agreeing to
issue or of issuing or maintaining or  participating  in Letters of Credit or of
agreeing  to  make  or of  making  or  maintaining  Letter  of  Credit  Advances
(excluding,  for  purposes  of this  Section  2.10,  any  such  increased  costs
resulting  from (x) Taxes or Other Taxes (as to which Section 2.12 shall govern)
and (y) changes in the basis of taxation of overall net income or overall  gross
income by the United  States or by the foreign  jurisdiction  or state under the
laws of which such  Lender  Party is  organized  or has its  Applicable  Lending
Office or any political  subdivision  thereof),  then the Borrowers  jointly and
severally agree from time to time, upon demand by such Lender Party (with a copy
of such demand to the Administrative  Agent), to pay to the Administrative Agent
for the account of such Lender Party additional amounts sufficient to compensate
such Lender Party for such  increased  cost. A  certificate  as to the amount of
such increased cost,  submitted to the Borrowers by such Lender Party,  shall be
conclusive and binding for all purposes, absent manifest error.

     (b) If,  due to either (i) the  introduction  of or any change in or in the
interpretation  of any  law or  regulation  or  (ii)  the  compliance  with  any
guideline  or request  from any  central  bank or other  governmental  authority
(whether  or not having the force of law),  there  shall be any  increase in the
amount of capital  required or expected to be  maintained by any Lender Party or
any corporation  controlling  such Lender Party as a result of or based upon the
existence of such Lender  Party's  commitment to lend or to issue or participate
in  Letters  of  Credit  hereunder  and  other  commitments  of such type or the
issuance or maintenance of or participation in the Letters of Credit (or similar
contingent obligations),  then, upon demand by such Lender Party (with a copy of
such demand to the  Administrative  Agent),  the Borrowers jointly and severally
agree to pay to the  Administrative  Agent for the account of such Lender Party,
from  time  to time  as  specified  by such  Lender  Party,  additional  amounts
sufficient to compensate  such Lender Party in the light of such  circumstances,
to the extent that such Lender  Party  reasonably  determines  such  increase in
capital to be allocable to the  existence of such Lender  Party's  commitment to
lend or to issue  or  participate  in  Letters  of  Credit  hereunder  or to the
issuance  or  maintenance  of or  participation  in any  Letters  of  Credit.  A
certificate  as to such amounts
<PAGE>
submitted to the Borrowers by such Lender Party shall be conclusive  and binding
for all purposes, absent manifest error.

     (c) If, with respect to any Eurodollar Rate Advances,  the Required Lenders
notify the Administrative Agent that the Eurodollar Rate for any Interest Period
for such  Advances  will not  adequately  reflect  the cost to such  Lenders  of
making,  funding or maintaining their Eurodollar Rate Advances for such Interest
Period, the Administrative Agent shall forthwith so notify the Borrowers and the
Lenders, whereupon (i) each such Eurodollar Rate Advance will automatically,  on
the last day of the then existing Interest Period therefor,  Convert into a Base
Rate  Advance  and (ii) the  obligation  of the  Lenders to make,  or to Convert
Advances  into,   Eurodollar   Rate  Advances  shall  be  suspended   until  the
Administrative   Agent  shall  notify  the  Borrowers  that  such  Lenders  have
determined that the circumstances causing such suspension no longer exist.

     (d)  Notwithstanding  any  other  provision  of  this  Agreement,   if  the
introduction  of or  any  change  in or in  the  interpretation  of  any  law or
regulation  shall make it unlawful,  or any central  bank or other  governmental
authority  shall  assert that it is unlawful,  for any Lender or its  Eurodollar
Lending  Office to perform its  obligations  hereunder to make  Eurodollar  Rate
Advances or to continue to fund or maintain  Eurodollar Rate Advances hereunder,
then,  on notice  thereof and demand  therefor  by such Lender to the  Borrowers
through  the  Administrative  Agent,  (i)  each  Eurodollar  Rate  Advance  will
automatically, on the last day of the then existing Interest Period therefor or,
if required by applicable law, immediately, Convert into a Base Rate Advance and
(ii) the  obligation  of the  Lenders  to make,  or to  Convert  Advances  into,
Eurodollar Rate Advances shall be suspended until the Administrative Agent shall
notify the  Borrowers  that such Lender has  determined  that the  circumstances
causing such suspension no longer exist.

     SECTION 2.11. PAYMENTS AND COMPUTATIONS.  (a) The Borrowers shall make each
payment hereunder and under the Notes, irrespective of any right of counterclaim
or set-off (except as otherwise  provided in Section 2.15),  not later than 1:00
P.M.  (New  York  City  time)  on the  day  when  due  in  U.S.  dollars  to the
Administrative  Agent at the  Administrative  Agent's Account in same day funds,
with payments being received by the  Administrative  Agent after such time being
deemed  to  have  been  received  on  the  next  succeeding  Business  Day.  The
Administrative Agent will promptly thereafter cause like funds to be distributed
(i) if such  payment by the  Borrowers  is in respect  of  principal,  interest,
commitment  fees or any other  Obligation  then payable  hereunder and under the
Notes to more than one Lender Party,  to such Lender  Parties for the account of
their  respective  Applicable  Lending  Offices  ratably in accordance  with the
amounts of such respective  Obligations  then payable to such Lender Parties and
(ii) if such  payment by the  Borrowers  is in respect  of any  Obligation  then
payable  hereunder to one Lender Party,  to such Lender Party for the account of
its Applicable Lending Office, in each case to be applied in accordance with the
terms of this Agreement. Upon any Assuming Lender becoming a Lender hereunder as
a result of a Commitment Increase pursuant to Section 2.17, and upon the Agent's
receipt of such Lender's  Assumption  Agreement and recording of the information
contained therein in the Register,  from and after the applicable Increase Date,
the Agent  shall  make all  payments  hereunder  and  under any Notes  issued in
connection  therewith in respect of the interest assumed thereby to the Assuming
Lender. Upon its acceptance of an
<PAGE>
Assignment and Acceptance and recording of the information  contained therein in
the Register  pursuant to Section 9.07(d),  from and after the effective date of
such Assignment and Acceptance, the Administrative Agent shall make all payments
hereunder and under the Notes in respect of the interest assigned thereby to the
Lender  Party  assignee  thereunder,  and the  parties  to such  Assignment  and
Acceptance  shall make all appropriate  adjustments in such payments for periods
prior to such effective date directly between themselves.

     (b) All  computations  of interest,  fees and Letter of Credit  commissions
shall be made by the Administrative Agent on the basis of a year of 360 days, in
each case for the actual number of days  (including  the first day but excluding
the  last  day)  occurring  in the  period  for  which  such  interest,  fees or
commissions are payable.  Each determination by the  Administrative  Agent of an
interest rate, fee or commission  hereunder  shall be conclusive and binding for
all purposes, absent manifest error.

     (c) Whenever any payment hereunder or under the Notes shall be stated to be
due on a day other than a Business  Day,  such payment shall be made on the next
succeeding  Business  Day,  and such  extension  of time  shall in such  case be
included in the  computation  of payment of interest or  commitment  fee, as the
case may be; PROVIDED,  HOWEVER,  that, if such extension would cause payment of
interest on or  principal  of  Eurodollar  Rate  Advances to be made in the next
following  calendar  month,  such  payment  shall be made on the next  preceding
Business Day.

     (d) Unless the  Administrative  Agent shall have  received  notice from the
Borrowers  prior to the date on which any  payment  is due to any  Lender  Party
hereunder   that  the  Borrowers  will  not  make  such  payment  in  full,  the
Administrative  Agent may assume that the  Borrowers  have made such  payment in
full to the Administrative  Agent on such date and the Administrative Agent may,
in reliance upon such  assumption,  cause to be  distributed to each such Lender
Party on such due date an amount equal to the amount then due such Lender Party.
If and to the extent the  Borrowers  shall not have so made such payment in full
to  the  Administrative  Agent,  each  such  Lender  Party  shall  repay  to the
Administrative  Agent forthwith on demand such amount distributed to such Lender
Party together with interest thereon,  for each day from the date such amount is
distributed  to such Lender  Party until the date such Lender  Party repays such
amount to the Administrative Agent, at the Federal Funds Rate.

     SECTION 2.12. TAXES. (a) Any and all payments by the Borrowers hereunder or
under the Notes shall be made, in accordance  with Section 2.11,  free and clear
of and  without  deduction  for any and all  present  or future  taxes,  levies,
imposts, deductions,  charges or withholdings,  and all liabilities with respect
thereto,  EXCLUDING, in the case of each Lender Party and each Agent, taxes that
are imposed on its  overall  net income by the United  States and taxes that are
imposed on its overall net income (and franchise  taxes imposed in lieu thereof)
by the state or foreign  jurisdiction  under the laws of which such Lender Party
or such Agent,  as the case may be, is  organized or any  political  subdivision
thereof  and,  in the case of each Lender  Party,  taxes that are imposed on its
overall net income (and franchise taxes imposed in lieu thereof) by the state or
foreign  jurisdiction  of such Lender Party's  Applicable  Lending Office or any
political  subdivision  thereof (all such non-excluded taxes,  levies,  imposts,
deductions,  charges,
<PAGE>
withholdings and liabilities in respect of payments hereunder or under the Notes
being hereinafter referred to as "TAXES"). If the Borrowers shall be required by
law to deduct any Taxes from or in respect of any sum payable hereunder or under
any Note to any Lender Party or any Agent,  (i) the sum payable by the Borrowers
shall be  increased  as may be  necessary  so that after the  Borrowers  and the
Administrative  Agent have made all required  deductions  (including  deductions
applicable to additional sums payable under this Section 2.12) such Lender Party
or such Agent,  as the case may be, receives an amount equal to the sum it would
have received had no such  deductions  been made,  (ii) the Borrowers shall make
all such  deductions and (iii) the Borrowers  shall pay the full amount deducted
to the  relevant  taxation  authority  or other  authority  in  accordance  with
applicable law.

     (b) In  addition,  the  Borrowers  shall pay any  present or future  stamp,
documentary,  excise,  property or similar  taxes,  charges or levies that arise
from any payment made by the Borrowers  hereunder or under the Notes or from the
execution,  delivery or registration  of,  performance  under, or otherwise with
respect  to,  this  Agreement  or the Notes  (hereinafter  referred to as "OTHER
TAXES").

     (c) The  Borrowers  jointly and  severally  agree to indemnify  each Lender
Party and each Agent for and hold them harmless against the full amount of Taxes
and Other  Taxes,  and for the full  amount of taxes of any kind  imposed by any
jurisdiction on amounts  payable under this Section 2.12,  imposed on or paid by
such  Lender  Party  or such  Agent  (as  the  case  may  be) and any  liability
(including penalties, additions to tax, interest and expenses) arising therefrom
or with respect thereto.  This indemnification shall be made within 30 days from
the date such  Lender  Party or such  Agent  (as the case may be) makes  written
demand therefor.

     (d) Within 30 days after the date of any  payment of Taxes,  the  Borrowers
shall furnish to the Administrative Agent, at its address referred to in Section
9.02, the original or a certified copy of a receipt evidencing such payment.  In
the case of any  payment  hereunder  or under  the  Notes by or on behalf of the
Borrowers  through an account or branch  outside  the United  States or by or on
behalf of the  Borrowers by a payor that is not a United States  person,  if the
Borrowers determine that no Taxes are payable in respect thereof,  the Borrowers
shall  furnish,  or shall  cause such payor to  furnish,  to the  Administrative
Agent, at such address,  an opinion of counsel  acceptable to the Administrative
Agent  stating  that  such  payment  is  exempt  from  Taxes.  For  purposes  of
subsections  (d) and (e) of this Section  2.12,  the terms  "UNITED  STATES" and
"UNITED STATES PERSON" shall have the meanings  specified in Section 7701 of the
Internal  Revenue  Code.

     (e) Each Lender Party  organized  under the laws of a jurisdiction  outside
the United States  shall,  on or prior to the date of its execution and delivery
of this Agreement in the case of each Initial Lender or Initial Issuing Bank, as
the case may be, and on the date of the Assignment  and  Acceptance  pursuant to
which it becomes a Lender Party in the case of each other Lender Party, and from
time to time  thereafter as requested in writing by the  Borrowers  (but only so
long  thereafter as such Lender Party remains  lawfully able to do so),  provide
each of the  Administrative  Agent and the Borrowers with two original  Internal
Revenue  Service forms 1001 or 4224, as  appropriate,  or any successor or other
form  prescribed by the Internal  Revenue  Service,  certifying that such Lender
Party is exempt from or entitled to a reduced rate of
<PAGE>
United  States  withholding  tax on payments  pursuant to this  Agreement or the
Notes.  If the forms  provided by a Lender  Party at the time such Lender  Party
first  becomes  a party to this  Agreement  indicate  a United  States  interest
withholding  tax rate in excess of zero,  withholding  tax at such rate shall be
considered  excluded from Taxes unless and until such Lender Party  provides the
appropriate forms certifying that a lesser rate applies,  whereupon  withholding
tax at such lesser rate only shall be considered excluded from Taxes for periods
governed by such forms; PROVIDED, HOWEVER, that if, at the effective date of the
Assignment  and  Acceptance  pursuant to which a Lender Party becomes a party to
this  Agreement,  the Lender  Party  assignor  was  entitled to  payments  under
subsection (a) of this Section 2.12 in respect of United States  withholding tax
with respect to interest paid at such date, then, to such extent, the term Taxes
shall  include  (in  addition  to  withholding  taxes that may be imposed in the
future or other amounts otherwise includable in Taxes) United States withholding
tax, if any,  applicable with respect to the Lender Party assignee on such date.
If any  form  or  document  referred  to in this  subsection  (e)  requires  the
disclosure of information,  other than information  necessary to compute the tax
payable and information  required on the date hereof by Internal Revenue Service
form  1001  or  4224,  that  the  Lender  Party   reasonably   considers  to  be
confidential,  the Lender Party shall give notice  thereof to the  Borrowers and
shall not be  obligated  to include in such form or document  such  confidential
information.

     (f) For any  period  with  respect  to which a Lender  Party has  failed to
provide the Borrowers  with the  appropriate  form  described in subsection  (e)
above (OTHER THAN if such failure is due to a change in law occurring  after the
date on which a form  originally  was  required  to be  provided or if such form
otherwise is not required under  subsection (e) above),  such Lender Party shall
not be entitled to  indemnification  under subsection (a) or (c) of this Section
2.12  with  respect  to Taxes  imposed  by the  United  States by reason of such
failure;  PROVIDED,  HOWEVER, that should a Lender Party become subject to Taxes
because of its failure to deliver a form required hereunder, the Borrowers shall
take such steps as such  Lender  Party shall  reasonably  request to assist such
Lender Party to recover such Taxes.

     SECTION 2.13. SHARING OF PAYMENTS, ETC. If any Lender Party shall obtain at
any time any payment (whether  voluntary,  involuntary,  through the exercise of
any right of  set-off,  or  otherwise,  other than as a result of an  assignment
pursuant to Section 9.07) (a) on account of Obligations  due and payable to such
Lender Party hereunder and under the Notes at such time in excess of its ratable
share (according to the proportion of (i) the amount of such Obligations due and
payable to such Lender  Party at such time to (ii) the  aggregate  amount of the
Obligations due and payable to all Lender Parties  hereunder and under the Notes
at such time) of payments on account of the  Obligations  due and payable to all
Lender  Parties  hereunder  and under the Notes at such time obtained by all the
Lender Parties at such time or (b) on account of Obligations  owing (but not due
and payable) to such Lender Party  hereunder and under the Notes at such time in
excess of its ratable share  (according  to the  proportion of (i) the amount of
such  Obligations  owing to such Lender Party at such time to (ii) the aggregate
amount of the Obligations  owing (but not due and payable) to all Lender Parties
hereunder  and under the  Notes at such  time) of  payments  on  account  of the
Obligations  owing (but not due and payable) to all Lender Parties hereunder and
under the Notes at such time obtained by all of the Lender Parties at such time,
such Lender Party shall  forthwith  purchase from the other Lender  Parties such
<PAGE>
interests or participating interests in the Obligations due and payable or owing
to them,  as the case may be, as shall be  necessary  to cause  such  purchasing
Lender Party to share the excess  payment  ratably with each of them;  PROVIDED,
HOWEVER,  that  if all or any  portion  of such  excess  payment  is  thereafter
recovered  from such  purchasing  Lender  Party,  such  purchase from each other
Lender Party shall be  rescinded  and such other Lender Party shall repay to the
purchasing  Lender Party the purchase price to the extent of such Lender Party's
ratable  share  (according to the  proportion of (i) the purchase  price paid to
such  Lender  Party to (ii) the  aggregate  purchase  price  paid to all  Lender
Parties) of such recovery  together with an amount equal to such Lender  Party's
ratable  share  (according  to the  proportion  of (i) the  amount of such other
Lender Party's required repayment to (ii) the total amount so recovered from the
purchasing  Lender Party) of any interest or other amount paid or payable by the
purchasing  Lender  Party in  respect  of the total  amount so  recovered.  Each
Borrower agrees that any Lender Party so purchasing a participation from another
Lender Party pursuant to this Section 2.13 may, to the fullest extent  permitted
by law, exercise all its rights of payment (including the right of set-off) with
respect to such  participation  as fully as if such Lender Party were the direct
creditor of the Borrowers in the amount of such participation.

     SECTION 2.14.  USE OF PROCEEDS.  The proceeds of the Advances and issuances
of Letters of Credit shall be available (and each Borrowers agrees that it shall
use such  proceeds  and Letters of Credit)  solely to pay  transaction  fees and
expenses,  refinance  certain  Existing Debt,  provide  working  capital for the
Borrowers and their respective Subsidiaries and for general business purposes.

     SECTION 2.15.  DEFAULTING LENDERS.  (a) In the event that, at any one time,
(i) any Lender Party shall be a Defaulting  Lender,  (ii) such Defaulting Lender
shall owe a Defaulted  Advance to the Borrowers and (iii) the Borrowers shall be
required to make any payment  hereunder  or under any other Loan  Document to or
for the account of such Defaulting Lender, then the Borrowers may, so long as no
Default  shall occur or be  continuing  at such time and to the  fullest  extent
permitted by applicable  law, set off and otherwise  apply the Obligation of the
Borrowers to make such payment to or for the account of such  Defaulting  Lender
against the obligation of such Defaulting Lender to make such Defaulted Advance.
In the event that,  on any date,  the  Borrowers  shall so set off and otherwise
apply its  obligation  to make any such payment  against the  obligation of such
Defaulting  Lender to make any such Defaulted  Advance on or prior to such date,
the amount so set off and otherwise  applied by the Borrowers  shall  constitute
for all purposes of this  Agreement  and the other Loan  Documents an Advance by
such  Defaulting  Lender  made on the date of such  setoff  under  the  Facility
pursuant to which such Defaulted  Advance was  originally  required to have been
made  pursuant  to Section  2.01.  Such  Advance  shall be  considered,  for all
purposes of this Agreement, to comprise part of the Borrowing in connection with
which such Defaulted Advance was originally  required to have been made pursuant
to Section 2.01,  even if the other Advances  comprising such Borrowing shall be
Eurodollar  Rate Advances on the date such Advance is deemed to be made pursuant
to this subsection (a). The Borrowers shall notify the  Administrative  Agent at
any  time  the  Borrowers  exercises  its  right  of  set-off  pursuant  to this
subsection (a) and shall set forth in such notice (A) the name of the Defaulting
Lender and the Defaulted  Advance required to be made by such Defaulting  Lender
and (B) the amount set off and  otherwise  applied in respect of such  Defaulted
<PAGE>
Advance  pursuant to this subsection (a). Any portion of such payment  otherwise
required to be made by the  Borrowers  to or for the account of such  Defaulting
Lender which is paid by the Borrowers, after giving effect to the amount set off
and otherwise applied by the Borrowers pursuant to this subsection (a), shall be
applied by the  Administrative  Agent as specified in  subsection  (b) or (c) of
this Section 2.15.

     (b) In the event  that,  at any one time,  (i) any Lender  Party shall be a
Defaulting  Lender,  (ii) such Defaulting Lender shall owe a Defaulted Amount to
any Agent or any of the other Lender Parties and (iii) the Borrowers  shall make
any payment  hereunder  or under any other Loan  Document to the  Administrative
Agent for the account of such Defaulting Lender,  then the Administrative  Agent
may,  on its  behalf or on  behalf of such  other  Agents or such  other  Lender
Parties and to the fullest  extent  permitted by applicable  law,  apply at such
time  the  amount  so  paid  by the  Borrowers  to or for  the  account  of such
Defaulting  Lender to the  payment of each such  Defaulted  Amount to the extent
required  to pay such  Defaulted  Amount.  In the event that the  Administrative
Agent shall so apply any such amount to the payment of any such Defaulted Amount
on any date, the amount so applied by the Administrative  Agent shall constitute
for all purposes of this Agreement and the other Loan Documents payment, to such
extent, of such Defaulted Amount on such date. Any such amount so applied by the
Administrative   Agent  shall  be  retained  by  the  Administrative   Agent  or
distributed  by the  Administrative  Agent to such  other  Agents or such  other
Lender  Parties,  ratably in  accordance  with the  respective  portions of such
Defaulted Amounts payable at such time to the  Administrative  Agent, such other
Agents and such other Lender  Parties and, if the amount of such payment made by
the Borrowers shall at such time be  insufficient  to pay all Defaulted  Amounts
owing at such time to the Administrative Agent, such other Agents and such other
Lender Parties, in the following order of priority:

               (i) FIRST, to the Agents for any Defaulted  Amounts then owing to
          them,  in their  capacities as such,  ratably in accordance  with such
          respective Defaulted Amounts then owing to the Agents;

               (ii) SECOND,  to the Issuing Bank and the Swing Line Bank for any
          Defaulted  Amounts then owing to them,  in their  capacities  as such,
          ratably in  accordance  with such  respective  Defaulted  Amounts then
          owing to the Issuing Bank and the Swing Line Bank; and

               (iii)  THIRD,  to any  other  Lender  Parties  for any  Defaulted
          Amounts then owing to such other Lender Parties, ratably in accordance
          with such respective Defaulted Amounts then owing to such other Lender
          Parties.

Any  portion  of such  amount  paid by the  Borrowers  for the  account  of such
Defaulting  Lender  remaining,  after giving effect to the amount applied by the
Administrative  Agent pursuant to this  subsection  (b), shall be applied by the
Administrative Agent as specified in subsection (c) of this Section 2.15.
<PAGE>
     (c) In the event  that,  at any one time,  (i) any Lender  Party shall be a
Defaulting Lender, (ii) such Defaulting Lender shall not owe a Defaulted Advance
or a Defaulted  Amount and (iii) the  Borrowers,  any Agent or any other  Lender
Party shall be required to pay or distribute  any amount  hereunder or under any
other Loan Document to or for the account of such  Defaulting  Lender,  then the
Borrowers  or such Agent or such other Lender Party shall pay such amount to the
Administrative  Agent to be held by the  Administrative  Agent,  to the  fullest
extent permitted by applicable law, in escrow or the Administrative Agent shall,
to the fullest  extent  permitted by applicable  law, hold in escrow such amount
otherwise held by it. Any funds held by the Administrative Agent in escrow under
this subsection (c) shall be deposited by the Administrative Agent in an account
with Citibank,  in the name and under the control of the  Administrative  Agent,
but subject to the provisions of this  subsection  (c). The terms  applicable to
such account,  including the rate of interest payable with respect to the credit
balance of such account from time to time,  shall be Citibank's  standard  terms
applicable to escrow accounts  maintained with it. Any interest credited to such
account  from time to time shall be held by the  Administrative  Agent in escrow
under, and applied by the  Administrative  Agent from time to time in accordance
with the provisions of, this subsection (c). The Administrative  Agent shall, to
the fullest  extent  permitted  by  applicable  law,  apply all funds so held in
escrow from time to time to the extent  necessary to make any Advances  required
to be made by such  Defaulting  Lender  and to pay any  amount  payable  by such
Defaulting   Lender  hereunder  and  under  the  other  Loan  Documents  to  the
Administrative  Agent or any other Lender  Party,  as and when such  Advances or
amounts  are  required  to be made or paid and,  if the amount so held in escrow
shall at any time be  insufficient to make and pay all such Advances and amounts
required to be made or paid at such time, in the following order of priority:

               (i) FIRST,  to the Agents for any amounts then due and payable by
          such Defaulting Lender to them hereunder, in their capacities as such,
          ratably in  accordance  with such  amounts then due and payable to the
          Agents;

               (ii) SECOND,  to the Issuing Bank and the Swing Line Bank for any
          amounts then due and payable to them hereunder, in their capacities as
          such,  by such  Defaulting  Lender,  ratably in  accordance  with such
          amounts  then due and payable to the  Issuing  Bank and the Swing Line
          Bank;

               (iii) THIRD,  to any other Lender Parties for any amount then due
          and payable by such  Defaulting  Lender to such other  Lender  Parties
          hereunder, ratably in accordance with such respective amounts then due
          and payable to such other Lender Parties; and

               (iv) FOURTH, to the Borrowers for any Advance then required to be
          made  by  such  Defaulting  Lender  to  the  Borrowers  pursuant  to a
          Commitment of such Defaulting Lender.

In the event that any Lender Party that is a  Defaulting  Lender  shall,  at any
time,  cease to be a  Defaulting  Lender,  any funds held by the  Administrative
Agent in  escrow  at such  time  with  respect  to such  Lender  Party  shall be
distributed by the Administrative Agent to such Lender Party and applied by such
Lender  Party to the  Obligations  owing to such Lender Party at such
<PAGE>
time under this  Agreement  and the other Loan  Documents  ratably in accordance
with the respective amounts of such Obligations outstanding at such time.

     (d) The rights and remedies against a Defaulting  Lender under this Section
2.15 are in addition to other rights and remedies  that the  Borrowers  may have
against such  Defaulting  Lender with respect to any Defaulted  Advance and that
any Agent or any Lender  Party may have  against  such  Defaulting  Lender  with
respect to any Defaulted Amount.

     SECTION  2.16.  EVIDENCE OF DEBT.  (a) Each Lender Party shall  maintain in
accordance  with its usual  practice  an  account  or  accounts  evidencing  the
indebtedness  of the Borrowers to such Lender Party  resulting from each Advance
owing to such Lender Party from time to time, including the amounts of principal
and interest  payable and paid to such Lender Party from time to time hereunder.
Each Borrower agrees that upon notice by any Lender Party to the Borrowers (with
a copy  of  such  notice  to the  Administrative  Agent)  to the  effect  that a
promissory  note or other evidence of indebtedness is required or appropriate in
order for such  Lender  Party to  evidence  (whether  for  purposes  of  pledge,
enforcement  or otherwise)  the Advances owing to, or to be made by, such Lender
Party,  the Borrowers  shall promptly  execute and deliver to such Lender Party,
with a copy to the  Administrative  Agent, a Note in  substantially  the form of
Exhibit  A hereto,  payable  to the order of such  Lender  Party in a  principal
amount  equal to the  Working  Capital  Commitment  of such  Lender  Party.  All
references  to Notes in the Loan  Documents  shall mean  Notes,  if any,  to the
extent issued hereunder. (b) The Register maintained by the Administrative Agent
pursuant to Section  9.07(d) shall include a control  account,  and a subsidiary
account for each Lender  Party,  in which  accounts  (taken  together)  shall be
recorded (i) the date and amount of each Borrowing made  hereunder,  the Type of
Advances  comprising  such Borrowing and, if  appropriate,  the Interest  Period
applicable thereto,  (ii) the terms of each Assumption  Agreement and Assignment
and  Acceptance  delivered  to and  accepted  by it,  (iii)  the  amount  of any
principal  or interest  due and  payable or to become due and  payable  from the
Borrowers  to each  Lender  Party  hereunder,  and  (iv) the  amount  of any sum
received  by the  Administrative  Agent from the  Borrowers  hereunder  and each
Lender Party's share thereof.

     (c) Entries made in good faith by the Administrative  Agent in the Register
pursuant to  subsection  (b) above,  and by each Lender  Party in its account or
accounts pursuant to subsection (a) above,  shall be PRIMA FACIE evidence of the
amount of  principal  and  interest due and payable or to become due and payable
from the Borrowers  to, in the case of the  Register,  each Lender Party and, in
the case of such account or accounts,  such Lender Party,  under this Agreement,
absent manifest error; PROVIDED, HOWEVER, that the failure of the Administrative
Agent or such Lender  Party to make an entry,  or any  finding  that an entry is
incorrect,  in the  Register  or such  account  or  accounts  shall not limit or
otherwise affect the obligations of the Borrowers under this Agreement.

     SECTION 2.17.  INCREASE IN THE AGGREGATE WORKING CAPITAL  COMMITMENTS.  (a)
The Borrowers may, at any time prior to the  Termination  Date, with the consent
of the Administrative Agent (not to be unreasonably withheld),  request that the
aggregate amount of the Working Capital Commitments be increased by an amount of
$5,000,000  or an integral  multiple
<PAGE>
of $1,000,000 in excess  thereof (each a "COMMITMENT  INCREASE") to be effective
as of a date that is at least 90 days prior to the  scheduled  Termination  Date
then in effect (the  "INCREASE  DATE") as specified in the related notice to the
Administrative Agent; PROVIDED, HOWEVER that (i) in no event shall the aggregate
amount of the Commitment  Increases  exceed  $50,000,000 and (ii) on the date of
any  request by the  Borrowers  for a  Commitment  Increase  and on the  related
Increase  Date,  the  applicable  conditions  set forth in Article  III shall be
satisfied.

     (b) The Administrative  Agent shall promptly notify such Eligible Assignees
as it shall  identify of a request by the Borrowers  for a Commitment  Increase,
which notice shall include (i) the proposed amount of such requested  Commitment
Increase,  (ii) the proposed  Increase  Date and (iii) the date by which Lenders
wishing to participate in the Commitment  Increase must commit to an increase in
the amount of their  respective  Working Capital  Commitments  (the  "COMMITMENT
DATE"). The requested  Commitment Increase shall be allocated among the Eligible
Assignees  willing to participate  therein in such amounts as are agreed between
the Borrowers and the Administrative Agent.

     (c) Promptly following each Commitment Date, the Administrative Agent shall
notify the Borrowers as to the amount,  if any, by which the Eligible  Assignees
are willing to  participate  in the  requested  Commitment  Increase;  PROVIDED,
HOWEVER,  that the Working  Capital  Commitment of each such  Eligible  Assignee
shall be in an amount of  $5,000,000  or an integral  multiple of  $1,000,000 in
excess thereof.

     (d) On each Increase Date, each Eligible Assignee that is not prior to such
date a Lender  hereunder  and  accepts an offer to  participate  in a  requested
Commitment  Increase in  accordance  with Section  2.17(c)  (each such  Eligible
Assignee, an "ASSUMING LENDER") shall become a Lender party to this Agreement as
of such  Increase  Date and the  Working  Capital  Commitment  of each  Eligible
Assignee  that prior to such date is a and  accepts an offer to  participate  in
such a  requested  Commitment  Increase  (an  "INCREASING  LENDER")  shall be so
increased (or  established)  by such amount as of such Increase Date;  PROVIDED,
HOWEVER,  that the  Administrative  Agent shall have  received on or before such
Increase Date the following, each dated such date:

               (i) (A) certified copies of resolutions of the Board of Directors
          of each of the  Borrowers  or the  Executive  Committee  of such Board
          approving the Commitment Increase and the corresponding  modifications
          to this Agreement,  (B) a consent executed by each Guarantor approving
          the Commitment  Increase and the  corresponding  modifications to this
          Agreement and (C) an opinion of counsel for the  Borrowers  (which may
          be in-house counsel), in substantially the form of Exhibit G hereto;

               (ii) an assumption  agreement from each Assuming Lender,  if any,
          in  form  and  substance   satisfactory   to  the  Borrowers  and  the
          Administrative Agent (each an "ASSUMPTION  AGREEMENT"),  duly executed
          by such Eligible Assignee, the Administrative Agent and the Borrowers;
          and
<PAGE>
               (iii) confirmation from each Increasing Lender of the increase in
          the amount of its Working Capital Commitment in a writing satisfactory
          to the Borrowers and the Administrative Agent.

On each Increase  Date,  upon  fulfillment  of the  conditions  set forth in the
immediately preceding sentence of this Section 2.17(d), the Administrative Agent
shall notify the Lenders (including,  without limitation,  each Assuming Lender)
and the Borrowers, on or before 1:00 P.M. (New York City time), by telecopier or
telex,  of the  occurrence  of the  Commitment  Increase  to be effected on such
Increase  Date and shall record in the Register  the relevant  information  with
respect to each Increasing Lender and each Assuming Lender on such date.

                                   ARTICLE III

                            CONDITIONS OF LENDING AND
                         ISSUANCES OF LETTERS OF CREDIT

     SECTION  3.01.  CONDITIONS  PRECEDENT TO INITIAL  EXTENSION OF CREDIT.  The
obligation  of each Lender to make an Advance or of the Issuing  Bank to issue a
Letter of Credit on the occasion of the Initial Extension of Credit hereunder is
subject to the  satisfaction  of the following  conditions  precedent  before or
concurrently with the Initial Extension of Credit:

          (a) The Administrative  Agent shall have received on or before the day
     of the  Initial  Extension  of Credit  the  following,  each dated such day
     (unless  otherwise  specified),  in form and substance  satisfactory to the
     Administrative  Agent  (unless  otherwise  specified)  and  (except for the
     Notes) in sufficient copies for each Lender Party:

               (i) The Notes  payable to the order of the  Lenders to the extent
          requested in accordance with Section 2.16.

               (ii) A security  agreement in substantially the form of Exhibit D
          hereto  (together  with each other  security  agreement  and  security
          agreement  supplement  delivered pursuant to Section 5.01(j),  in each
          case as amended, the "SECURITY AGREEMENT"), duly executed by each Loan
          Party, together with:

                    (A) certificates representing the Pledged Shares referred to
               therein accompanied by undated stock powers executed in blank and
               instruments evidencing the Pledged Debt indorsed in blank,

                    (B)  acknowledgment  copies of proper financing  statements,
               duly  filed on or  before  the day of the  Initial  Extension  of
               Credit  under the Uniform  Commercial  Code of all  jurisdictions
               that the Administrative  Agent may deem necessary or desirable in
               order to  perfect  and  protect  the  first  priority  liens  and
               security interests created under the
<PAGE>
               Security  Agreement,  covering  the  Collateral  described in the
               Security Agreement,

                    (C) completed  requests for information,  dated on or before
               the  date  of  the  Initial  Extension  of  Credit,  listing  the
               financing  statements  referred  to in  clause  (B) above and all
               other effective  financing  statements filed in the jurisdictions
               referred  to in  clause  (B) above  that  name any Loan  Party as
               debtor, together with copies of such other financing statements,

                    (D) evidence of the  completion of all other  recordings and
               filings of or with  respect to the  Security  Agreement  that the
               Administrative  Agent may deem necessary or desirable in order to
               perfect and protect the Liens created thereby,

                    (E) evidence of the  insurance  required by the terms of the
               Security Agreement,

                    (F) copies of the  Assigned  Agreements  referred  to in the
               Security  Agreement,  together with a consent to such assignment,
               in substantially the form of Exhibit B to the Security Agreement,
               duly  executed by each party to such  Assigned  Agreements  other
               than the Loan Parties,

                    (G) the Pledged Account Letters  referred to in the Security
               Agreement, duly executed by each Pledged Account Bank referred to
               in the Security Agreement, and

                    (H) evidence  that all other action that the  Administrative
               Agent may deem  necessary  or  desirable  in order to perfect and
               protect the first priority liens and security  interests  created
               under the Security  Agreement has been taken (including,  without
               limitation,  receipt  of  duly  executed  payoff  letters,  UCC-3
               termination  statements and  landlords'  and bailees'  waiver and
               consent agreements).

               (iii) A guaranty  in  substantially  the form of Exhibit E hereto
          (together with each other guaranty and guaranty  supplement  delivered
          pursuant to Section 5.01(j), in each case as amended,  the "SUBSIDIARY
          GUARANTY"), duly executed by each Subsidiary Guarantor.

               (iv)  Certified  copies  of  the  resolutions  of  the  Board  of
          Directors of each Loan Party approving the  transactions  contemplated
          by the Transaction Documents and each Transaction Document to which it
          is  or is to  be a  party,  and  of  all  documents  evidencing  other
          necessary  corporate or other action and  governmental and other third
          party approvals and consents, if any, with respect to
<PAGE>
          the  transactions  contemplated by the Transaction  Documents and each
          Transaction Document to which it is or is to be a party.

               (v) A copy of a  certificate  of the  Secretary  of  State of the
          jurisdiction  of  organization of each Loan Party (other than any Loan
          Party that is an Immaterial  Subsidiary or Foreign Subsidiary),  dated
          reasonably  near  the  date  of  the  Initial   Extension  of  Credit,
          certifying  (A) as to a true and  correct  copy of the charter of such
          Loan  Party and each  amendment  thereto on file in his office and (B)
          that (1) such  amendments are the only amendments to such Loan Party's
          charter  on file in his  office,  (2)  such  Loan  Party  has paid all
          franchise  taxes to the  date of such  certificate  and (C) such  Loan
          Party is duly  organized and in good standing or presently  subsisting
          under the laws of the State of the jurisdiction of its organization.

               (vi) A copy of a  certificate  of the  Secretary  of State of the
          jurisdiction  of  organization of each Loan Party (other than any Loan
          Party that is an Immaterial  Subsidiary or Foreign Subsidiary),  dated
          reasonably near the date of the Initial  Extension of Credit,  stating
          that such Loan Party is duly  qualified  and in good  standing in such
          State and has filed all  annual  reports  required  to be filed to the
          date of such certificate.

               (vii) A certificate of each Loan Party,  signed on behalf of such
          Loan Party by its  President or a Vice  President and its Secretary or
          any Assistant  Secretary,  dated the date of the Initial  Extension of
          Credit (the statements made in which  certificate shall be true on and
          as of the date of the Initial  Extension of Credit),  certifying as to
          (A) the  absence of any  amendments  to the charter of such Loan Party
          since the date of the Secretary of State's certificate  referred to in
          Section 3.01(a)(v),  (B) a true and correct copy of the bylaws of such
          Loan Party as in effect on the date on which the resolutions  referred
          to in Section  3.01(a)(iv) were adopted and on the date of the Initial
          Extension of Credit,  (C) the due  incorporation  and good standing or
          valid existence of such Loan Party under the laws of the  jurisdiction
          of its  organization,  and  the  absence  of any  proceeding  for  the
          dissolution  or  liquidation  of such Loan  Party (D) the truth of the
          representations  and  warranties  contained  in the Loan  Documents as
          though made on and as of the date of the Initial  Extension  of Credit
          and  (E)  the  absence  of any  event  occurring  and  continuing,  or
          resulting  from the Initial  Extension of Credit,  that  constitutes a
          Default.

               (viii) A certificate  of the Secretary or an Assistant  Secretary
          of each Loan Party  certifying  the names and true  signatures  of the
          officers  of such  Loan  Party  authorized  to sign  each  Transaction
          Document to which it is or is to be a party and the other documents to
          be delivered hereunder and thereunder.

               (ix)  Certified  copies of each of the  Related  Documents,  duly
          executed by the parties thereto and in form and substance satisfactory
          to the
<PAGE>
          Lender Parties,  together with all  agreements,  instruments and other
          documents  delivered in  connection  therewith  as the  Administrative
          Agent shall request.

               (x)  Certificates in  substantially  the form of Exhibit F hereto
          attesting to the  Solvency of each Loan Party after  giving  effect to
          the transactions  contemplated by the Transaction Documents,  from its
          chief financial officer.

               (xi)  An   Intercreditor   Agreement,   in  form  and   substance
          satisfactory  to  the  Lender  Parties  (as  amended,  to  the  extent
          permitted  under the Loan  Documents,  or replaced in accordance  with
          Section  5.02(b)(iii)(I)  the  "INTERCREDITOR  AGREEMENT"),  among the
          Collateral Agent, the applicable  Borrower and each respective secured
          creditor of such Borrower, duly executed by each such secured creditor
          of such Borrower and such Borrower.

               (xii) Such financial,  business and other  information  regarding
          each Loan Party and its  Subsidiaries as the Lender Parties shall have
          requested,  including, without limitation,  information as to possible
          contingent   liabilities,   tax   matters,    environmental   matters,
          obligations  under  Plans,  Multiemployer  Plans  and  Welfare  Plans,
          collective   bargaining   agreements  and  other   arrangements   with
          employees, audited annual financial statements dated November 1, 1998,
          interim  financial  statements dated the end of the most recent fiscal
          quarter for which financial statements are available (or, in the event
          the Lender  Parties' due diligence  review  reveals  material  changes
          since such financial statements,  as of a later date within 45 days of
          the day of the  Initial  Extension  of  Credit),  pro forma  financial
          statements  as to the  Parent  Guarantor  and  forecasts  prepared  by
          management of the Parent Guarantor, in form and substance satisfactory
          to the Lender Parties,  of balance sheets,  income statements and cash
          flow  statements on a monthly  basis for the first year  following the
          day of the Initial Extension of Credit and on an annual basis for each
          year thereafter until the Termination Date.

               (xiii)  A  letter,  in form  and  substance  satisfactory  to the
          Administrative     Agent,     from    the    Parent    Guarantor    to
          PricewaterhouseCoopers   LLC,   its   independent   certified   public
          accountants,  advising such accountants that the Agents and the Lender
          Parties  have been  authorized  to  exercise  all rights of the Parent
          Guarantor  to  require  such  accountants  to  disclose  any  and  all
          financial  statements and any other  information of any kind that they
          may have with respect to the Parent Guarantor and its Subsidiaries and
          directing such  accountants  to comply with any reasonable  request of
          any Agent or any Lender Party for such information.

               (xiv)  Evidence  of  insurance  naming  the  Collateral  Agent as
          additional  insured and loss payee with such responsible and reputable
          insurance companies or associations,  and in such amounts and covering
          such  risks,  as is  satisfactory  to the Lender  Parties,  including,
          without limitation, business interruption insurance.
<PAGE>
               (xv)  Certified  copies of each  employment  agreement  and other
          compensation arrangement with each executive officer of any Loan Party
          or any of its Subsidiaries.

               (xvi) A Notice of Borrowing or Notice of Issuance, as applicable,
          and a Borrowing Base Certificate  relating to the Initial Extension of
          Credit.

               (xvii) Deeds of trust, trust deeds and mortgages in substantially
          the form of Exhibit E hereto and  covering  the  properties  listed on
          Schedule 4.01(t) (together with each other mortgage delivered pursuant
          to Section  5.01(j),  in each case as amended,  amended and  restated,
          supplemented  or otherwise  modified  from time to time in  accordance
          with their terms, the  "MORTGAGES"),  duly executed by the appropriate
          Loan  Party,   together   with  evidence  that  all  action  that  the
          Administrative  Agent  may deem  necessary  or  desirable  in order to
          create valid first and subsisting  Liens on the property  described in
          the Mortgages has been taken.

               (xviii) A  favorable  opinion of Snell & Wilmer,  counsel for the
          Loan Parties,  in substantially the form of Exhibit G hereto and as to
          such other  matters as any Lender  Party  through  the  Administrative
          Agent may reasonably request.

               (xix) A favorable  opinion of Lionel,  Sawyer & Collins,  Ballard
          Spahr  Andrews  &  Ingersoll,   Schumaker,  Loop  and  Kendrick,  LLP,
          Winstead, Sechrest & Minick, P.C., local counsel to the Lender Parties
          in Nevada, New Jersey, Ohio and Texas, respectively,  in substantially
          the form of  Exhibit  H hereto  and as to such  other  matters  as any
          Lender Party through the Administrative Agent may reasonably request.

          (b) The Lender Parties shall be satisfied with the legal structure and
     capitalization  of each Loan Party and each of its Subsidiaries the capital
     stock  of  which  Subsidiaries  is  being  pledged  pursuant  to  the  Loan
     Documents,  including the terms and  conditions of the charter,  bylaws and
     each class of capital stock or other equity interest of each Loan Party and
     each such  Subsidiary and of each agreement or instrument  relating to such
     structure or capitalization.

          (c) The Lender  Parties  shall be satisfied  that all  Existing  Debt,
     other than the Debt  identified on Schedule  4.01(u) hereto (the "SURVIVING
     DEBT"),  has  been  prepaid,  redeemed  or  defeased  in full or  otherwise
     satisfied and  extinguished  and that all such  Surviving  Debt shall be on
     terms and conditions satisfactory to the Lender Parties.

          (d)  Before  giving  effect to the  transactions  contemplated  by the
     Transaction  Documents  and except as disclosed  in the Parent  Guarantor's
     quarterly  report  on Form  10-Q for the  quarter  ended  August 1, 1999 or
     otherwise  disclosed  to the Lender  Parties  in
<PAGE>
     writing  prior to the date  hereof,  there shall have  occurred no Material
     Adverse Change since November 1, 1998.

          (e) There shall exist no action,  suit,  investigation,  litigation or
     proceeding  affecting any Loan Party or any of its Subsidiaries  pending or
     threatened  before any court,  governmental  agency or arbitrator  that (i)
     would be reasonably likely to have a Material Adverse Effect other than the
     matters  described on Schedule 4.01(f) hereto (the "DISCLOSED  LITIGATION")
     or (ii) purports to affect the legality,  validity or enforceability of any
     Transaction  Document or the consummation of the or the other  transactions
     contemplated  by the  Transaction  Documents,  and there shall have been no
     adverse change in the status,  or financial effect on any Loan Party or any
     of its  Subsidiaries,  of the Disclosed  Litigation  from that described on
     Schedule 4.01(f) hereto.

          (f) All governmental and third party consents and approvals  necessary
     in  connection  with  the  transactions  contemplated  by  the  Transaction
     Documents  shall  have  been  obtained   (without  the  imposition  of  any
     conditions  that are not acceptable to the Lender Parties) and shall remain
     in effect;  and no law or regulation shall be applicable in the judgment of
     the  Lender  Parties,  in each case that  restrains,  prevents  or  imposes
     materially  adverse  conditions upon the  transactions  contemplated by the
     Transaction   Documents  or  the  rights  of  the  Loan  Parties  or  their
     Subsidiaries  freely to transfer or otherwise  dispose of, or to create any
     Lien on, any properties now owned or hereafter acquired by any of them.

          (g)  The  Lender   Parties  shall  have   completed  a  due  diligence
     investigation  of the Parent  Guarantor and its  Subsidiaries in scope, and
     with results,  satisfactory to the Lender  Parties,  and nothing shall have
     come to the attention of the Lender  Parties  during the course of such due
     diligence  investigation  to lead  them to  believe  that  the  Information
     Memorandum  was or has become  misleading,  incorrect or  incomplete in any
     material  respect;  without  limiting the generality of the foregoing,  the
     Lender  Parties  shall  have been  given  such  access  to the  management,
     records, books of account, contracts and properties of the Parent Guarantor
     and its Subsidiaries as they shall have requested.

          (h) The  Borrowers  shall have paid all accrued fees of the Agents and
     the  Lender  Parties  and all  reasonable  accrued  expenses  of the Agents
     (including  the  reasonable  accrued  fees and  expenses  of counsel to the
     Administrative Agent and local counsel to the Lender Parties).

          (i) The Lender Parties shall be satisfied with the Parent  Guarantor's
     and each Borrower's management.

          (j) The  Borrowers  shall  have  entered  into  one or more  committed
     inbound  inventory  flooring  arrangements  for an  amount  not  less  than
     $250,000,000 and for a term ending no earlier than the Termination Date and
     with  terms and  conditions  satisfactory  to the Lender  Parties,  and the
     Lender  Parties  shall be satisfied  with the terms and  conditions of each
     other inbound inventory  flooring  arrangement to which any Loan Party is a
     party.
<PAGE>
     SECTION  3.02.  CONDITIONS  PRECEDENT  TO EACH  BORROWING,  INCREASE  DATE,
ISSUANCE AND INCREASE OF AVAILABLE AMOUNT. The obligation of each Lender to make
an Advance  (other than a Letter of Credit Advance made by the Issuing Bank or a
Lender  pursuant to Section  2.03(c) and a Swing Line  Advance  made by a Lender
pursuant to Section  2.02(b)) on the occasion of each  Borrowing  (including the
initial  Borrowing)  and the obligation of the Issuing Bank to issue a Letter of
Credit  (including the initial  issuance),  renew a Letter of Credit or increase
the Available Amount of a Flooring Letter of Credit,  the right of the Borrowers
to request a Swing Line Borrowing and each Commitment  Increase shall be subject
to the  further  conditions  precedent  that  on the  date  of  such  Borrowing,
issuance,  renewal or increase (a) the following  statements  shall be true (and
each of the giving of the applicable  Notice of Borrowing,  Notice of Swing Line
Borrowing,  Notice of  Issuance,  Notice of  Renewal,  request  for  increase in
Available  Amount or request for  Commitment  Increase and the acceptance by the
Borrowers of the  proceeds of such  Borrowing or of such Letter of Credit or the
renewal of such Letter of Credit shall constitute a representation  and warranty
by the  Borrowers  that both on the date of such  notice and on the date of such
Borrowing,  issuance,  renewal or increase or such Increase Date such statements
are true):

               (i) the  representations  and  warranties  contained in each Loan
          Document  are correct on and as of such date,  before and after giving
          effect to such  Borrowing,  issuance,  renewal or increase  and to the
          application  of the  proceeds  therefrom,  as though made on and as of
          such date other than any such  representations  or warranties that, by
          their  terms,  refer to a  specific  date  other than the date of such
          Borrowing,  issuance,  renewal or  increase,  in which case as of such
          specific date;

               (ii) no Default has occurred and is  continuing,  or would result
          from  such  Borrowing,  issuance,  renewal  or  increase  or from  the
          application of the proceeds therefrom; and

               (iii) for each Working Capital Advance or Swing Line Advance made
          by the Swing Line Bank or  issuance or renewal of any Letter of Credit
          or increase in the  Available  Amount of a Flooring  Letter of Credit,
          (A)  the sum of the  Loan  Values  of the  Eligible  Collateral  MINUS
          $20,000,000  exceeds (B) the aggregate principal amount of the Working
          Capital  Advances  PLUS  Swing  Line  Advances  PLUS  Letter of Credit
          Advances to be outstanding PLUS the aggregate  Available Amount of all
          Letters  of  Credit  to be  outstanding  after  giving  effect to such
          Advance,  issuance,  renewal or  increase,  respectively;

and (b) the  Administrative  Agent  shall have  received  such other  approvals,
opinions or documents as any Lender Party through the  Administrative  Agent may
reasonably request.

     SECTION  3.03.   DETERMINATIONS   UNDER  SECTION  3.01.   For  purposes  of
determining  compliance  with the  conditions  specified in Section  3.01,  each
Lender Party shall be deemed to have consented to, approved or accepted or to be
satisfied with each document or other matter required thereunder to be consented
to or approved by or acceptable or  satisfactory to the Lender Parties unless an
officer of the Administrative Agent responsible for
<PAGE>
the  transactions  contemplated by the Loan Documents shall have received notice
from such Lender Party prior to the Initial  Extension of Credit  specifying its
objection  thereto  and  if  the  Initial  Extension  of  Credit  consists  of a
Borrowing, such Lender Party shall not have made available to the Administrative
Agent such Lender Party's ratable portion of such Borrowing.

                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES

     SECTION  4.01.  REPRESENTATIONS  AND  WARRANTIES  OF THE  BORROWERS AND THE
PARENT GUARANTOR. Each Borrower and the Parent Guarantor represents and warrants
as follows:

          (a)  Each  Loan  Party  and  each  of its  Subsidiaries  (i)  is  duly
     organized,  validly  existing  and in good  standing  under the laws of the
     jurisdiction  of its  organization,  (ii) is duly  qualified  as a  foreign
     corporation,   foreign  limited   liability   company  or  foreign  limited
     partnership,  as the  case  may be,  and in  good  standing  in each  other
     jurisdiction in which it owns or leases property or in which the conduct of
     its  business  requires it to so qualify or be  licensed  and (iii) has all
     requisite  power  and  authority   (including,   without  limitation,   all
     governmental  licenses,  permits and other  approvals)  to own or lease and
     operate its properties and to carry on its business as now conducted and as
     proposed to be conducted.

          (b) Set forth on Schedule  4.01(b)  hereto is a complete  and accurate
     list of all Subsidiaries of each Loan Party,  showing as of the date hereof
     (as to each such  Subsidiary)  the  jurisdiction of its  organization,  the
     number of shares of each class of capital stock authorized,  and the number
     outstanding,  on the date  hereof  and the  percentage  of the  outstanding
     shares of each such class owned (directly or indirectly) by such Loan Party
     and the number of shares  covered  by all  outstanding  options,  warrants,
     rights of conversion or purchase and similar rights at the date hereof. All
     of the outstanding  capital stock of all of each Loan Party's  Subsidiaries
     has been validly issued, is fully paid and  non-assessable  and is owned by
     such Loan  Party or one or more of its  Subsidiaries  free and clear of all
     Liens,  except  those  created  under  the  Collateral  Documents.

          (c) The execution, delivery and performance by each Loan Party of each
     Transaction  Document  to  which  it  is  or is  to  be a  party,  and  the
     consummation of the transactions contemplated by the Transaction Documents,
     are within  such Loan  Party's  powers,  have been duly  authorized  by all
     necessary  corporate or other action,  and do not (i) contravene  such Loan
     Party's  charter  or  bylaws,  (ii)  violate  any  law,  rule,   regulation
     (including,  without limitation,  Regulation X of the Board of Governors of
     the Federal Reserve System),  order, writ,  judgment,  injunction,  decree,
     determination or award,  (iii) conflict with or result in the breach of, or
     constitute a default or require any payment to be made under, any contract,
     loan  agreement,  indenture,  mortgage,  deed  of  trust,  lease  or  other
     instrument  binding on or affecting any Loan Party, any of its Subsidiaries
     or any of their  properties  or (iv) except for the Liens created under the
     Loan Documents, result
<PAGE>
     in or require the creation or  imposition  of any Lien upon or with respect
     to any of the properties of any Loan Party or any of its  Subsidiaries.  No
     Loan  Party or any of its  Subsidiaries  is in  violation  of any such law,
     rule, regulation, order, writ, judgment,  injunction, decree, determination
     or award or in  breach of any such  contract,  loan  agreement,  indenture,
     mortgage, deed of trust, lease or other instrument, the violation or breach
     of which could be reasonably likely to have a Material Adverse Effect.

          (d) No  authorization or approval or other action by, and no notice to
     or filing with, any governmental  authority or regulatory body or any other
     third party is required for (i) the due execution,  delivery,  recordation,
     filing or  performance  by any Loan Party of any  Transaction  Document  to
     which  it  is or  is  to  be a  party,  or  for  the  consummation  of  the
     transactions  contemplated by the Transaction Documents,  (ii) the grant by
     any Loan  Party of the  Liens  granted  by it  pursuant  to the  Collateral
     Documents,  (iii) the  perfection or maintenance of the Liens created under
     the Collateral  Documents  (including the first priority nature thereof) or
     (iv) the  exercise by any Agent or any Lender Party of its rights under the
     Loan Documents or the remedies in respect of the Collateral pursuant to the
     Collateral Documents,  except for the authorizations,  approvals,  actions,
     notices and filings listed on Schedule  4.01(d)  hereto,  all of which have
     been duly obtained, taken, given or made and are in full force and effect.

          (e) This Agreement has been, and each other Transaction  Document when
     delivered  hereunder  will have been,  duly  executed and delivered by each
     Loan Party party  thereto.  This  Agreement is, and each other  Transaction
     Document when  delivered  hereunder  will be, the legal,  valid and binding
     obligation of each Loan Party party thereto,  enforceable against such Loan
     Party in accordance with its terms,  except as such  enforceability  may be
     limited  by  the   effect  of  any   applicable   bankruptcy,   insolvency,
     reorganization,  moratorium  or similar  law  affecting  creditors'  rights
     generally.

          (f) There is no action, suit, investigation,  litigation or proceeding
     affecting  any  Loan  Party  or  any  of its  Subsidiaries,  including  any
     Environmental Action, pending or threatened before any court,  governmental
     agency or arbitrator that (i) would be reasonably likely to have a Material
     Adverse  Effect (other than the Disclosed  Litigation)  or (ii) purports to
     affect the legality, validity or enforceability of any Transaction Document
     or the  consummation  of the  transactions  contemplated by the Transaction
     Documents, and there has been no adverse change in the status, or financial
     effect  on any Loan  Party  or any of its  Subsidiaries,  of the  Disclosed
     Litigation from that described on Schedule 4.01(f) hereto.

          (g) The  Consolidated  balance sheets of the Parent  Guarantor and its
     Subsidiaries  as  at  November  1,  1998,  and  the  related   Consolidated
     statements of income and Consolidated statement of cash flows of the Parent
     Guarantor and its Subsidiaries for the fiscal year then ended,  accompanied
     by an unqualified opinion of PricewaterhouseCoopers LLC, independent public
     accountants,  and the Consolidated and Consolidating  balance sheets of the
     Parent Guarantor and its Subsidiaries as at August 1, 1999, and the related
     Consolidated and Consolidating statements of income and
<PAGE>
     Consolidated  statement  of cash  flows  of the  Parent  Guarantor  and its
     Subsidiaries  for the nine months then ended,  duly  certified by the chief
     financial  officer  of the  Parent  Guarantor,  copies  of which  have been
     furnished to each Lender Party,  fairly  present,  subject,  in the case of
     said balance sheet as at August 1, 1999, and said  statements of income and
     cash flows for the nine months then ended,  to year-end audit  adjustments,
     the  Consolidated  and  Consolidating  financial  condition  of the  Parent
     Guarantor and its  Subsidiaries as at such dates and the  Consolidated  and
     Consolidating  results  of  operations  of the  Parent  Guarantor  and  its
     Subsidiaries  for the periods ended on such dates,  all in accordance  with
     generally  accepted  accounting  principles  applied on a consistent basis,
     and, except as disclosed in the Parent Guarantor's quarterly report on Form
     10-Q for the quarter  ended  August 1, 1999 or  otherwise  disclosed to the
     Lender Parties in writing prior to the date hereof, since November 1, 1998,
     there has been no Material Adverse Change.

          (h) The Consolidated and Consolidating pro forma balance sheets of the
     Parent  Guarantor and its  Subsidiaries  as at September 30, 1999,  and the
     related  Consolidated and  Consolidating pro forma statements of income and
     cash  flows of the Parent  Guarantor  and its  Subsidiaries  for the eleven
     months then ended,  certified by the chief financial  officer of the Parent
     Guarantor, copies of which have been furnished to each Lender Party, fairly
     present the Consolidated and Consolidating pro forma financial condition of
     the  Parent  Guarantor  and  its  Subsidiaries  as at  such  date  and  the
     Consolidated  and  Consolidating  pro forma  results of  operations  of the
     Parent Guarantor and its Subsidiaries for the period ended on such date, in
     each case giving effect to the transactions contemplated by the Transaction
     Documents, all in accordance with GAAP.

          (i) The  Consolidated  and  Consolidating  forecasted  balance sheets,
     statements of income and  statements of cash flows of the Parent  Guarantor
     and its  Subsidiaries  delivered to the Lender Parties  pursuant to Section
     3.01(a)(xvi)  or 5.03  were  prepared  in good  faith  on the  basis of the
     assumptions  stated therein,  which  assumptions  were fair in light of the
     conditions  existing  at the  time  of  delivery  of  such  forecasts,  and
     represented, at the time of delivery, the Parent Guarantor best estimate of
     its future financial performance.

          (j)  Neither the  Information  Memorandum  nor any other  information,
     exhibit or report  furnished by or on behalf of any Loan Party to any Agent
     or any Lender Party in connection  with the  negotiation and syndication of
     the Loan Documents or pursuant to the terms of the Loan Documents contained
     any untrue statement of a material fact or omitted to state a material fact
     necessary to make the statements made therein not misleading.

          (k) No Loan Party is engaged in the business of  extending  credit for
     the purpose of purchasing or carrying Margin Stock,  and no proceeds of any
     Advance or drawings  under any Letter of Credit will be used to purchase or
     carry any Margin  Stock or to extend  credit to others  for the  purpose of
     purchasing or carrying any Margin Stock.
<PAGE>
          (l)  Neither  any  Loan  Party  nor  any  of  its  Subsidiaries  is an
     "investment  company,"  or an  "affiliated  person"  of, or  "promoter"  or
     "principal  underwriter"  for, an  "investment  company," as such terms are
     defined in the Investment Company Act of 1940, as amended. Neither any Loan
     Party nor any of its Subsidiaries is a "holding company",  or a "subsidiary
     company" of a "holding  company",  or an "affiliate" of a "holding company"
     or of a  "subsidiary  company"  or a "holding  company",  as such terms are
     defined int he Public  Utility  Holding  Company  Act of 1935,  as amended.
     Neither  the making of any  Advances,  nor the  issuance  of any Letters of
     Credit,  nor the  application  of the proceeds or repayment  thereof by the
     Borrowers,  nor the consummation of the other transactions  contemplated by
     the  Transaction  Documents,  will violate any provision of any such Act or
     any rule,  regulation or order of the  Securities  and Exchange  Commission
     thereunder.

          (m) Neither any Loan Party nor any of its  Subsidiaries  is a party to
     any indenture,  loan or credit agreement or any lease or other agreement or
     instrument or subject to any charter or corporate restriction that would be
     reasonably likely to have a Material Adverse Effect.

          (n) All filings and other  actions  necessary  or desirable to perfect
     and  protect the  security  interest in the  Collateral  created  under the
     Collateral Documents have been duly made or taken and are in full force and
     effect,  and the  Collateral  Documents  create in favor of the  Collateral
     Agent for the benefit of the  Secured  Parties a valid and,  together  with
     such filings and other actions,  perfected first priority security interest
     in the Collateral, securing the payment of the Secured Obligations, and all
     filings and other  actions  necessary  or  desirable to perfect and protect
     such security interest have been duly taken. The Loan Parties are the legal
     and beneficial  owners of the Collateral free and clear of any Lien, except
     for the liens and security  interests  created or permitted  under the Loan
     Documents.

          (o) Each Loan Party (other than each Loan Party that is an  Immaterial
     Subsidiary) is, individually and together with its Subsidiaries, Solvent.

          (p) (i) No ERISA Event has occurred or is reasonably expected to occur
     with respect to any Plan.

               (ii) Neither any Loan Party nor any ERISA  Affiliate has incurred
          or is  reasonably  expected to incur any  Withdrawal  Liability to any
          Multiemployer Plan.

               (iii)  Neither  any Loan Party nor any ERISA  Affiliate  has been
          notified   by  the   sponsor  of  a   Multiemployer   Plan  that  such
          Multiemployer Plan is in reorganization or has been terminated, within
          the meaning of Title IV of ERISA,  and no such  Multiemployer  Plan is
          reasonably  expected  to be  in  reorganization  or to be  terminated,
          within the meaning of Title IV of ERISA.
<PAGE>
               (iv) Schedule B (Actuarial Information) to the most recent annual
          report  (Form 5500  Series)  for each Plan,  copies of which have been
          filed with the Internal  Revenue  Service and  furnished to the Lender
          Parties,  is complete  and  accurate  and fairly  presents the funding
          status of such Plan,  and since the date of such  Schedule B there has
          been no material adverse change in such funding status.

          (q) (i) The  operations  and properties of each Loan Party and each of
     its  Subsidiaries  comply  in all  material  respects  with all  applicable
     Environmental Laws and Environmental  Permits, all past non-compliance with
     such Environmental Laws and Environmental Permits has been resolved without
     ongoing  obligations  or costs,  and no  circumstances  exist that would be
     reasonably likely to (A) form the basis of an Environmental  Action against
     any Loan Party or any of its  Subsidiaries or any of their  properties that
     could have a Material  Adverse  Effect or (B) cause any such property to be
     subject to any restrictions on ownership, occupancy, use or transferability
     under any Environmental Law.

               (ii)  To  the  best  of the  Borrowers'  knowledge,  none  of the
          properties  currently or formerly  owned or operated by any Loan Party
          or any of its  Subsidiaries  is listed or proposed  for listing on the
          NPL or on the CERCLIS or any analogous foreign, state or local list or
          is adjacent to any such property; there are no and never have been any
          underground or aboveground storage tanks or any surface  impoundments,
          septic tanks, pits, sumps or lagoons in which Hazardous  Materials are
          being  or have  been  treated,  stored  or  disposed  on any  property
          currently  owned  or  operated  by  any  Loan  Party  or  any  of  its
          Subsidiaries  or,  to the  best  of  its  knowledge,  on any  property
          formerly   owned  or  operated  by  any  Loan  Party  or  any  of  its
          Subsidiaries;  there is no asbestos or asbestos-containing material on
          any property  currently  owned or operated by any Loan Party or any of
          its  Subsidiaries;  and  to the  best  of  the  Borrowers'  knowledge,
          Hazardous Materials have not been released,  discharged or disposed of
          on any property  currently  or formerly  owned or operated by any Loan
          Party or any of its Subsidiaries in violation of Environmental Laws.

               (iii)  Neither  any Loan  Party  nor any of its  Subsidiaries  is
          undertaking,  and has not completed,  either  individually or together
          with other  potentially  responsible  parties,  any  investigation  or
          assessment  or remedial or response  action  relating to any actual or
          threatened  release,  discharge or disposal of Hazardous  Materials in
          violation of  Environmental  Laws at any site,  location or operation,
          either  voluntarily  or pursuant to the order of any  governmental  or
          regulatory authority or the requirements of any Environmental Law; and
          all Hazardous Materials  generated,  used, treated,  handled or stored
          at, or  transported  to or from,  any  property  currently or formerly
          owned or  operated by any Loan Party or any of its  Subsidiaries  have
          been  disposed  of in a manner not  reasonably  expected  to result in
          material liability to any Loan Party or any of its Subsidiaries.

          (r) (i) Each Loan Party and each of its  Subsidiaries  and  Affiliates
     has filed,  has caused to be filed or has been  included in all tax returns
     (Federal,  state,  local and
<PAGE>
     foreign)  required to be filed and has paid all taxes  shown  thereon to be
     due, together with applicable interest and penalties.

               (ii) Set  forth on  Schedule  4.01(r)  hereto is a  complete  and
          accurate  list,  as of the date  hereof,  of each taxable year of each
          Loan  Party  and each of its  Subsidiaries  and  Affiliates  for which
          Federal  income  tax  returns  have  been  filed  and  for  which  the
          expiration of the applicable  statute of limitations for assessment or
          collection  has not occurred by reason of  extension or otherwise  (an
          "OPEN YEAR").

               (iii) The  aggregate  unpaid  amount,  as of the date hereof,  of
          adjustments to the Federal income tax liability of each Loan Party and
          each of its  Subsidiaries  and  Affiliates  proposed  by the  Internal
          Revenue Service with respect to Open Years does not exceed $7,500,000.
          No issues have been raised by the Internal  Revenue Service in respect
          of Open Years that, in the  aggregate,  would be reasonably  likely to
          have a Material Adverse Effect.

               (iv) The  aggregate  unpaid  amount,  as of the date  hereof,  of
          adjustments to the state, local and foreign tax liability of each Loan
          Party and its Subsidiaries and Affiliates proposed by all state, local
          and foreign  taxing  authorities  (other  than  amounts  arising  from
          adjustments to Federal income tax returns) does not exceed $7,500,000.
          No issues  have been raised by such taxing  authorities  that,  in the
          aggregate,  would be  reasonably  likely  to have a  Material  Adverse
          Effect.

          (s) Neither the business nor the  properties  of any Loan Party or any
     of its Subsidiaries are affected by any fire, explosion,  accident, strike,
     lockout or other labor dispute, drought, storm, hail, earthquake,  embargo,
     act of God or of the public enemy or other casualty (whether or not covered
     by insurance)  that would be reasonably  likely to have a Material  Adverse
     Effect.

          (t) Set forth on Schedule  4.01(t)  hereto is a complete  and accurate
     list of all Existing Debt (other than  Surviving  Debt),  showing as of the
     date hereof the principal amount outstanding thereunder.

          (u) Set forth on Schedule  4.01(u)  hereto is a complete  and accurate
     list of all  Surviving  Debt,  showing as of the date hereof the  principal
     amount  outstanding  or, in the case of a revolving  credit  facility,  the
     aggregate amount of the commitments  thereunder,  the maturity date thereof
     and the amortization schedule therefor.

          (v) Set forth on Schedule  4.01(v)  hereto is a complete  and accurate
     list  of  all  real  property  owned  by  any  Loan  Party  or  any  of its
     Subsidiaries,  showing as of the date hereof the street address,  county or
     other  relevant  jurisdiction,  state,  record owner and book and estimated
     fair value thereof. Each Loan Party or such Subsidiary has good, marketable
     and insurable fee simple title to such real property, free and clear of all
     Liens, other than Liens created or permitted by the Loan Documents.
<PAGE>
          (w) Set forth on Schedule  4.01(w)  hereto is a complete  and accurate
     list of all leases of real  property  under  which any Loan Party or any of
     its  Subsidiaries  is the lessee,  showing as of the date hereof the street
     address,  county or other relevant  jurisdiction,  state,  lessor,  lessee,
     expiration  date and annual  rental  cost  thereof.  Each such lease is the
     legal, valid and binding  obligation of the lessor thereof,  enforceable in
     accordance with its terms.

          (x) Set forth on Schedule  4.01(x)  hereto is a complete  and accurate
     list of all Investments  held by any Loan Party or any of its  Subsidiaries
     on the date  hereof,  showing as of the date hereof the amount,  obligor or
     issuer and maturity, if any, thereof.

          (y) Set forth on Schedule  4.01(y)  hereto is a complete  and accurate
     list of all patents, trademarks, trade names, service marks and copyrights,
     and all applications  therefor and licenses thereof,  of each Loan Party or
     any of its Subsidiaries,  showing as of the date hereof the jurisdiction in
     which registered, the registration number, the date of registration and the
     expiration date.

          (z) The Parent  Guarantor has (i) initiated a review and assessment of
     all  material  business  areas  within  its and  each of its  Subsidiaries'
     business and operations (including those affected by suppliers, vendors and
     customers)  that  could be  adversely  affected  by the risk that  computer
     applications  used by the Parent  Guarantor or any of its  Subsidiaries (or
     suppliers,  vendors and  customers)  may be unable to recognize and perform
     properly date-sensitive  functions involving certain dates prior to and any
     date after  December 31, 1999 (the "YEAR 2000  PROBLEM"),  (ii) developed a
     plan and timetable for  addressing  the Year 2000 Problem on a timely basis
     and (iii) to date, implemented that plan in accordance with such timetable.
     Based on the  foregoing,  the Parent  Guarantor  believes that all computer
     applications (including those of its suppliers, vendors and customers) that
     are material to its or any of its Subsidiaries' business and operations are
     reasonably  expected  on a  timely  basis  to be able to  perform  properly
     date-sensitive  functions  for all dates  before and after  January 1, 2000
     ("YEAR 2000 COMPLIANT"), except to the extent that a failure to do so could
     not reasonably be expected to have a Material Adverse Effect.

          (aa) The Parent Guarantor has, independently and without reliance upon
     the  Administrative  Agent or any Lender Party and based on such  documents
     and information as it has deemed appropriate,  made its own credit analysis
     and decision to enter into the Parent Guaranty and each other Loan Document
     to  which  it is  or  is  to be a  party,  and  the  Parent  Guarantor  has
     established  adequate  means  of  obtaining  from  each  Loan  Party  on  a
     continuing basis information  pertaining to, and is now and on a continuing
     basis will be completely familiar with, the business,  condition (financial
     or otherwise),  operations,  performance,  properties and prospects of such
     Loan Party.
<PAGE>
                                    ARTICLE V

               COVENANTS OF THE BORROWERS AND THE PARENT GUARANTOR

     SECTION 5.01.  AFFIRMATIVE  COVENANTS.  So long as any Advance or any other
Obligation of any Loan Party under any Loan Document  shall remain  unpaid,  any
Letter of  Credit  shall be  outstanding  or any  Lender  Party  shall  have any
Commitment hereunder, each Borrower and the Parent Guarantor will:

          (a)  COMPLIANCE  WITH  LAWS,  ETC.  Comply,  and  cause  each  of  its
     Subsidiaries to comply, in all material respects, with all applicable laws,
     rules,   regulations  and  orders,  such  compliance  to  include,  without
     limitation,  compliance with ERISA and the Racketeer Influenced and Corrupt
     Organizations Chapter of the Organized Crime Control Act of 1970.

          (b) PAYMENT OF TAXES,  ETC. Pay and  discharge,  and cause each of its
     Subsidiaries to pay and discharge, before the same shall become delinquent,
     (i) all taxes,  assessments and governmental charges or levies imposed upon
     it or upon its property and (ii) all lawful claims that,  if unpaid,  might
     by law become a Lien upon its property; PROVIDED, HOWEVER, that neither the
     Parent  Guarantor nor any of its  Subsidiaries  shall be required to pay or
     discharge any such tax, assessment, charge or claim that is being contested
     in  good  faith  and by  proper  proceedings  and as to  which  appropriate
     reserves  are  being  maintained,  unless  and  until  any  Lien  resulting
     therefrom  attaches to its  property  and becomes  enforceable  against its
     other creditors.

          (c) COMPLIANCE WITH ENVIRONMENTAL  LAWS. Comply, and cause each of its
     Subsidiaries  and all lessees and other Persons  operating or occupying its
     properties  to  comply,  in all  material  respects,  with  all  applicable
     Environmental  Laws and Environmental  Permits;  obtain and renew and cause
     each of its  Subsidiaries  to obtain  and renew all  Environmental  Permits
     necessary for its operations and properties; and conduct, and cause each of
     its  Subsidiaries  to  conduct,  any  investigation,  study,  sampling  and
     testing,  and  undertake  any  cleanup,  removal,  remedial or other action
     necessary to remove, mitigate and clean up all Hazardous Materials from any
     of its properties, in accordance with the requirements of all Environmental
     Laws; PROVIDED,  HOWEVER,  that neither the Parent Guarantor nor any of its
     Subsidiaries  shall be required to  undertake  any such  cleanup,  removal,
     remedial  or other  action to the extent  that its  obligation  to do so is
     being  contested in good faith and by proper  proceedings  and  appropriate
     reserves are being maintained with respect to such circumstances.

          (d)  MAINTENANCE  OF  INSURANCE.  Maintain,  and  cause  each  of  its
     Subsidiaries  to  maintain,   insurance  with   responsible  and  reputable
     insurance companies or associations in such amounts and covering such risks
     as is usually carried by companies engaged in similar businesses and owning
     similar  properties in the same general areas in which the Parent Guarantor
     or such Subsidiary operates.
<PAGE>
          (e) PRESERVATION OF LEGAL EXISTENCE,  ETC. Preserve and maintain,  and
     cause each of its  Subsidiaries  to preserve and maintain,  its  existence,
     legal  structure,  legal name,  rights  (charter and  statutory),  permits,
     licenses, approvals, privileges and franchises; PROVIDED, HOWEVER, that the
     Parent  Guarantor  and  its  Subsidiaries  may  consummate  any  merger  or
     consolidation  permitted  under Section  5.02(d) and PROVIDED  FURTHER that
     neither the Parent Guarantor nor any of its Subsidiaries  shall be required
     to preserve any right, permit, license, approval, privilege or franchise if
     the Board of Directors of the Parent  Guarantor  or such  Subsidiary  shall
     determine  that the  preservation  thereof  is no longer  desirable  in the
     conduct of the business of the Parent Guarantor or such Subsidiary,  as the
     case  may be,  and  that the loss  thereof  is not  disadvantageous  in any
     material  respect to the Parent  Guarantor,  such  Subsidiary or the Lender
     Parties.

          (f) VISITATION  RIGHTS.  At any reasonable  time and from time to time
     and after  providing at least two Business Days prior written  notice if no
     Default shall have occurred and be continuing,  permit any of the Agents or
     any of the  Lender  Parties or any agents or  representatives  thereof,  to
     examine  and make  copies of and  abstracts  from the  records and books of
     account of, and visit the  properties  of, the Parent  Guarantor and any of
     its Subsidiaries,  and to discuss the affairs, finances and accounts of the
     Parent Guarantor and any of its Subsidiaries  with any of their officers or
     directors and with their independent certified public accountants.

          (g)  KEEPING OF BOOKS.  Keep,  and cause each of its  Subsidiaries  to
     keep, proper books of record and account, in which full and correct entries
     shall be made of all financial  transactions and the assets and business of
     the Parent  Guarantor and each such Subsidiary in accordance with generally
     accepted accounting principles in effect from time to time.

          (h) MAINTENANCE OF PROPERTIES,  ETC. Maintain and preserve,  and cause
     each of its  Subsidiaries  to maintain and preserve,  all of its properties
     that are used or useful in the  conduct  of its  business  in good  working
     order and condition, ordinary wear and tear excepted.

          (i)  TRANSACTIONS  WITH  AFFILIATES.  Conduct,  and cause  each of its
     Subsidiaries to conduct,  all  transactions  otherwise  permitted under the
     Loan  Documents  with any of their  Affiliates  on terms  that are fair and
     reasonable and no less favorable to the Parent Guarantor or such Subsidiary
     than it would obtain in a comparable arm's-length transaction with a Person
     not an Affiliate.

          (j) COVENANT TO GUARANTEE OBLIGATIONS AND GIVE SECURITY.  Upon (x) the
     request of the  Collateral  Agent  following the  occurrence and during the
     continuance  of a Default,  (y) the  formation  or  acquisition  of any new
     direct or indirect Subsidiaries by any Loan Party or (z) the acquisition of
     any property by any Loan Party,  and such property,  in the judgment of the
     Collateral  Agent,  shall not  already  be  subject  to a  perfected  first
<PAGE>
     priority security interest in favor of the Collateral Agent for the benefit
     of the  Secured  Parties,  then the  Borrowers  shall,  in each case at the
     Borrowers' expense:

               (i)  in  connection  with  the  formation  or  acquisition  of  a
          Subsidiary, within 10 days after such formation or acquisition,  cause
          each such  Subsidiary,  and cause each direct and  indirect  parent of
          such  Subsidiary  (if it has not already done so), to duly execute and
          deliver to the Collateral Agent a guaranty or guaranty supplement,  in
          form and substance satisfactory to the Collateral Agent,  guaranteeing
          the other Loan Parties' obligations under the Loan Documents,

               (ii) within 10 days after such request, formation or acquisition,
          furnish to the Collateral Agent a description of the real and personal
          properties of the Loan Parties and their  respective  Subsidiaries  in
          detail satisfactory to the Agent,

               (iii)   within  15  days  after  such   request,   formation   or
          acquisition,  duly execute and deliver, and cause each such Subsidiary
          and each direct and indirect  parent of such Subsidiary (if it has not
          already done so) to duly execute and deliver,  to the Collateral Agent
          mortgages,  pledges,  assignments,  security agreement supplements and
          other security  agreements,  as specified by and in form and substance
          satisfactory  to the  Collateral  Agent,  securing  payment of all the
          Obligations  of the  applicable  Loan Party,  such  Subsidiary or such
          parent,  as the case may be, under the Loan Documents and constituting
          Liens on all such properties,

               (iv) within 30 days after such request, formation or acquisition,
          take,  and cause  such  Subsidiary  or such  parent to take,  whatever
          action (including, without limitation, the recording of mortgages, the
          filing of Uniform Commercial Code financing  statements and the giving
          of  notices)  may be  necessary  or  advisable  in the  opinion of the
          Collateral   Agent  to  vest  in  the  Collateral  Agent  (or  in  any
          representative  of the  Collateral  Agent  designated by it) valid and
          subsisting  Liens on the  properties  purported  to be  subject to the
          mortgages,  pledges,  assignments,  security agreement supplements and
          security  agreements  delivered  pursuant  to  this  Section  5.01(j),
          enforceable against all third parties in accordance with their terms,

               (v) within 60 days after such request,  formation or acquisition,
          deliver to the  Collateral  Agent,  upon the request of the Collateral
          Agent in its sole  discretion,  a signed copy of a favorable  opinion,
          addressed to the Collateral  Agent and the other Secured  Parties,  of
          counsel for the Loan Parties  acceptable to the Collateral Agent as to
          the matters contained in clauses (i), (iii) and (iv) above, as to such
          guaranties,  guaranty  supplements,   pledges,  assignments,  security
          agreement  supplements and security  agreements being legal, valid and
          binding   obligations  of  each  Loan  Party  thereto  enforceable  in
          accordance  with  their  terms  and as to such  other  matters  as the
          Collateral Agent may reasonably request,
<PAGE>
               (vi) as promptly as practicable after such request,  formation or
          acquisition,  deliver, upon the request of the Collateral Agent in its
          sole  discretion,  to the Collateral Agent with respect to each parcel
          of real  property  owned or held by the entity  that is the subject of
          such request,  formation or  acquisition  title  reports,  surveys and
          engineering,  soils and other reports,  and  environmental  assessment
          reports,  each  in  scope,  form  and  substance  satisfactory  to the
          Collateral Agent, PROVIDED,  HOWEVER, that to the extent that any Loan
          Party or any of its Subsidiaries  shall have otherwise received any of
          the  foregoing  items with respect to such real  property,  such items
          shall,  promptly  after  the  receipt  thereof,  be  delivered  to the
          Collateral Agent,

               (vii)  upon  the  occurrence  and  during  the  continuance  of a
          Default,  promptly  cause to be deposited  any and all cash  dividends
          paid  or  payable  to it or any of its  Subsidiaries  from  any of its
          Subsidiaries from time to time into the Cash Collateral  Account,  and
          with  respect to all other  dividends  paid or payable to it or any of
          its Subsidiaries from time to time,  promptly execute and deliver,  or
          cause such Subsidiary to promptly execute and deliver, as the case may
          be, any and all further  instruments and take or cause such Subsidiary
          to take,  as the case may be, all such other action as the  Collateral
          Agent may deem  necessary or desirable in order to obtain and maintain
          from and after the time such  dividend is paid or payable a perfected,
          first priority lien on and security interest in such dividends, and

               (viii) at any time and from time to time,  promptly  execute  and
          deliver any and all further  instruments  and  documents  and take all
          such  other  action  as the  Collateral  Agent may deem  necessary  or
          desirable in obtaining  the full  benefits  of, or in  perfecting  and
          preserving  the  Liens  of,  such  guaranties,   mortgages,   pledges,
          assignments, security agreement supplements and security agreements.

          (k) FURTHER ASSURANCES. (i) Promptly upon request by any Agent, or any
     Lender Party through the Administrative  Agent,  correct, and cause each of
     its Subsidiaries promptly to correct, any material defect or error that may
     be  discovered in any Loan  Document or in the  execution,  acknowledgment,
     filing or recordation thereof, and

               (ii)  Promptly  upon  request by any Agent,  or any Lender  Party
          through the Administrative Agent, do, execute,  acknowledge,  deliver,
          record, re-record, file, re-file, register and re-register any and all
          such further acts, deeds, conveyances, pledge agreements, assignments,
          financing   statements   and   continuations   thereof,    termination
          statements, notices of assignment, transfers, certificates, assurances
          and other  instruments  as any Agent,  or any Lender Party through the
          Administrative  Agent,  may  reasonably  require  from time to time in
          order to (A)  carry  out more  effectively  the  purposes  of the Loan
          Documents,  (B) to the fullest  extent  permitted by  applicable  law,
          subject  any  Loan  Party's  or any of its  Subsidiaries'  properties,
          assets,  rights or interests to the Liens now or hereafter intended to
          be covered by any of the Collateral Documents, (C) perfect and
<PAGE>
          maintain  the  validity,  effectiveness  and  priority  of  any of the
          Collateral  Documents  and any of the  Liens  intended  to be  created
          thereunder and (D) assure, convey, grant, assign, transfer,  preserve,
          protect  and confirm  more  effectively  unto the Secured  Parties the
          rights  granted  or now or  hereafter  intended  to be  granted to the
          Secured Parties under any Loan Document or under any other  instrument
          executed in connection  with any Loan Document to which any Loan Party
          or any of its  Subsidiaries is or is to be a party,  and cause each of
          its Subsidiaries to do so.

          (l) PERFORMANCE OF RELATED DOCUMENTS.  Perform and observe,  and cause
     each of its  Subsidiaries  to  perform  and  observe,  all of the terms and
     provisions  of each  Related  Document to be  performed  or observed by it,
     maintain each such Related Document in full force and effect,  enforce such
     Related Document in accordance with its terms, take all such action to such
     end as may be from time to time requested by the Administrative  Agent and,
     upon request of the Administrative  Agent, make to each other party to each
     such Related Document such demands and requests for information and reports
     or for action as any Loan Party or any of its  Subsidiaries  is entitled to
     make under such Related Document.

          (m)  COMPLIANCE  WITH  TERMS  OF  LEASEHOLDS.  Make all  payments  and
     otherwise perform all obligations in respect of all leases of real property
     to which the Parent Guarantor or any of its  Subsidiaries is a party,  keep
     such  leases in full force and effect and not allow such leases to lapse or
     be  terminated  or any  rights  to renew  such  leases to be  forfeited  or
     cancelled, notify the Administrative Agent of any default by any party with
     respect to such leases and cooperate with the  Administrative  Agent in all
     respects to cure any such default, and cause each of its Subsidiaries to do
     so.

          (n) CASH  CONCENTRATION  ACCOUNT;  L/C CASH  COLLATERAL  ACCOUNT.  (i)
     Maintain,  and  cause  each of its  Subsidiaries  to  maintain,  main  cash
     concentration with Citibank and lockbox accounts into which all proceeds of
     Collateral  are paid with one or more banks  acceptable  to the  Collateral
     Agent that have accepted the  assignment of such accounts to the Collateral
     Agent for the  benefit of the  Secured  Parties  pursuant  to the  Security
     Agreement.

               (ii)  Establish and maintain a L/C Cash  Collateral  Account upon
          the Collateral Agent's request.

          (o)  INTEREST  RATE  HEDGING.  Enter into prior to April 1, 2000,  and
     maintain  at all times  thereafter,  interest  rate Hedge  Agreements  with
     Persons acceptable to the Administrative  Agent, covering a notional amount
     of not less  than  $100,000,000  and  providing  for such  Persons  to make
     payments  thereunder for a period of no less than three years to the extent
     of increases in interest  rates greater than 3% above the weighted  average
     Eurodollar Rate on the date hereof.
<PAGE>
          (p) CONDITIONS SUBSEQUENT.

               (i)  Use  its  best   efforts   promptly   to   deliver   to  the
          Administrative  Agent  within 60 days after the Initial  Extension  of
          Credit,  in form  and  substance  satisfactory  to the  Administrative
          Agent,  landlord  consents and bailee letters from such Persons as the
          Administrative  Agent may request,  providing the Administrative Agent
          with the right to  receive  notice  of  default  under the  applicable
          lease,  the right to repossess  such  Inventory at any time,  and such
          other rights as may be  reasonably  acceptable  to the  Administrative
          Agent; and

               (ii)  within  30 days  after the  Initial  Extension  of  Credit,
          evidence that counterparts of the Mortgages have been duly recorded in
          all filing or recording offices that the Administrative Agent may deem
          necessary or desirable in order to create a valid first and subsisting
          Lien on the property described therein in favor of the Secured Parties
          and that all filing and recording taxes and fees have been paid.

     SECTION  5.02.  NEGATIVE  COVENANTS.  So long as any  Advance  or any other
Obligation of any Loan Party under any Loan Document  shall remain  unpaid,  any
Letter of  Credit  shall be  outstanding  or any  Lender  Party  shall  have any
Commitment hereunder, neither any Borrower nor the Parent Guarantor will, at any
time:

          (a) LIENS,  ETC. Create,  incur,  assume or suffer to exist, or permit
     any of its  Subsidiaries to create,  incur,  assume or suffer to exist, any
     Lien  on or  with  respect  to  any  of its  properties  of  any  character
     (including,  without  limitation,  accounts) whether now owned or hereafter
     acquired,  or sign or  file  or  suffer  to  exist,  or  permit  any of its
     Subsidiaries  to sign or  file  or  suffer  to  exist,  under  the  Uniform
     Commercial Code of any jurisdiction,  a financing  statement that names the
     Parent Guarantor or any of its Subsidiaries as debtor, or sign or suffer to
     exist, or permit any of its  Subsidiaries  to sign or suffer to exist,  any
     security  agreement  authorizing any secured party  thereunder to file such
     financing  statement,  or  assign,  or permit  any of its  Subsidiaries  to
     assign, any accounts or other right to receive income, except:

               (i) Liens created under the Loan Documents;

               (ii) Permitted Liens;

               (iii) Liens existing on the date hereof and described on Schedule
          5.02(a) hereto;

               (iv)  Liens  arising  in  connection  with   Capitalized   Leases
          permitted  under Section  5.02(b)(iii)(B);  PROVIDED that no such Lien
          shall  extend to or cover any  Collateral  or  assets  other  than the
          assets subject to such Capitalized Leases;
<PAGE>
               (v) Liens arising in connection with Floor Planning Arrangements;

               (vi) Liens securing Debt permitted under Section 5.02(b)(iii)(E);
          and

               (vii)   Liens    securing    Debt    permitted    under   Section
          5.02(b)(iii)(H).

          (b) DEBT. Create,  incur,  assume or suffer to exist, or permit any of
     its  Subsidiaries to create,  incur,  assume or suffer to exist,  any Debt,
     except:

               (i) in the  case of the  Borrowers,  Debt  in  respect  of  Hedge
          Agreements  designed to hedge against  fluctuations  in interest rates
          incurred  in the  ordinary  course of  business  and  consistent  with
          prudent business  practice with the aggregate  Agreement Value thereof
          not to exceed $10,000,000 at any time outstanding;

               (ii) in the case of any Subsidiary of any Borrower,  Debt owed to
          such  Borrower  or to a  wholly  owned  Subsidiary  of such  Borrower,
          PROVIDED that, in each case,  such Debt (x) shall  constitute  Pledged
          Debt, (y) shall be on terms acceptable to the Administrative Agent and
          (z)  shall be  evidenced  by  promissory  notes in form and  substance
          satisfactory to the  Administrative  Agent and such  promissory  notes
          shall be  pledged  as  security  for the  Obligations  under  the Loan
          Documents of the holder thereof and delivered to the Collateral  Agent
          pursuant to the terms of the Security Agreement; and

               (iii) in the case of the Loan Parties,

                    (A) Debt under the Loan Documents,

                    (B)  Capitalized  Leases  not to  exceed  in  the  aggregate
               $25,000,000 at any time outstanding,

                    (D) the Surviving Debt,

                    (E) Debt secured by a mortgage on the real property  located
               at 1330 West Southern,  Tempe,  Arizona in an aggregate principal
               amount not to exceed $15,000,000,

                    (F)  indorsement  of negotiable  instruments  for deposit or
               collection  or similar  transactions  in the  ordinary  course of
               business,

                    (G) Debt under the Floor Planning Arrangements,

                    (H) Debt under inventory flooring arrangements provided by a
               manufacturer  of computer  equipment,  secured by  inventory  and
               equipment   bearing   the   trademark   or   tradename   of  such
               manufacturer,  provided  that
<PAGE>
               (x) such manufacturer has entered into an intercreditor agreement
               with  the  Administrative  Agent  in  substantially  the  form of
               Exhibit K hereto and (y) the aggregate  principal  amount of such
               Debt shall not exceed $100,000,000; and

                    (I)  Debt  extending  the  maturity  of ,  or  refunding  or
               refinancing,  in whole or in part,  Debt described in clauses (D)
               and (G) (other than the Floor  Planning  Arrangement to which IBM
               Credit Corporation is a party) above, PROVIDED that (1) the terms
               of any such extending,  refunding or refinancing Debt, and of any
               agreement entered into and of any instrument issued in connection
               therewith, are otherwise permitted by the Loan Documents, (2) the
               terms  relating  to  principal  amount,  amortization,  maturity,
               collateral  (if  any)  and  subordination  (if  any),  and  other
               material terms taken as a whole, of any such extending, refunding
               or refinancing Debt, and of any agreement entered into and of any
               instrument issued in connection therewith,  are no less favorable
               in any material respect to the Loan Parties or the Lender Parties
               than the terms of any agreement or instrument  governing the Debt
               being  extended,  refunded or  refinanced  and the interest  rate
               applicable to such extending  refunding or refinancing  Debt does
               not exceed the then  applicable  market interest rate, (3) in the
               case  of  any  Surviving  Debt,  the  principal  amount  of  such
               Surviving Debt shall not be increased above the principal  amount
               thereof   outstanding   immediately   prior  to  such  extension,
               refunding  or  refinancing  and  (4) in  the  case  of any  Floor
               Planning  Arrangement,  the creditors  thereof shall have entered
               into  Intercreditor  Agreements with the Collateral Agent and the
               applicable  Borrower  that are no less  favorable in any material
               respect to the Loan Parties or the Lender  Parties than the terms
               of the Intercreditor  Agreement entered into with the creditor of
               such Floor  Planning  Arrangement  being  extended,  refunded  or
               refinanced.

          (c)  CHANGE  IN  NATURE  OF  BUSINESS.  Make,  or  permit  any  of its
     Subsidiaries  to make, any material change in the nature of its business as
     carried on at the date hereof.

          (d) MERGERS,  ETC. Merge into or consolidate with any Person or permit
     any Person to merge into it, or permit  any of its  Subsidiaries  to do so,
     except that any  Subsidiary  of any Borrower may merge into or  consolidate
     with any other  Subsidiary of such Borrower,  PROVIDED that, in the case of
     any such  merger or  consolidation,  the  Person  formed by such  merger or
     consolidation  shall  be  a  wholly  owned  Subsidiary  of  such  Borrower;
     PROVIDED,  HOWEVER,  that in each case,  immediately  after  giving  effect
     thereto,  no event shall occur and be continuing that constitutes a Default
     and, in the case of any such merger to which any Borrower is a party,  such
     Borrower is the surviving corporation.

          (e) SALES, ETC., OF ASSETS. Sell, lease, transfer or otherwise dispose
     of, or permit any of its Subsidiaries to sell, lease, transfer or otherwise
     dispose of, any assets, or
<PAGE>
     grant any option or other right to purchase, lease or otherwise acquire any
     assets  other  than  Inventory  to be sold in the  ordinary  course  of its
     business, except:

               (i) sales of Inventory in the ordinary course of its business;

               (ii) sales of Receivables in the ordinary  course of its business
          pursuant to the Receivables Sales Agreement;

               (iii) sales of assets for cash and for fair value in an aggregate
          amount not to exceed $10,000,000 in any Fiscal Year; and

               (iv) the sale of any real property listed on Schedule 4.01(v) for
          cash and for fair value in a sale-leaseback transaction or otherwise;

         PROVIDED that in the case of sales of assets  pursuant to clauses (iii)
         and (iv) above, the Borrowers shall, on the date of receipt by any Loan
         Party or any of its  Subsidiaries  of the Net Cash  Proceeds  from such
         sale,  prepay the Advances  pursuant to, and in the amount and order of
         priority set forth in, Section 2.06(b)(i), as specified therein.

          (f)  INVESTMENTS IN OTHER PERSONS.  Make or hold, or permit any of its
     Subsidiaries to make or hold, any Investment in any Person, except,

               (i) Investments by the Parent  Guarantor and its  Subsidiaries in
          their Subsidiaries outstanding on the date hereof;

               (ii) loans and advances to  employees  in the ordinary  course of
          the business of the Parent Guarantor and its Subsidiaries as presently
          conducted in an aggregate  principal  amount not to exceed $500,000 at
          any time outstanding;

               (iii) Investments by the Parent Guarantor and its Subsidiaries in
          Cash  Equivalents  in an  aggregate  principal  amount  not to  exceed
          $5,000,000 at any time outstanding;

               (iv)  Investments  existing on the date hereof and  described  on
          Schedule 4.01(x) hereto;

               (v)  Investments by the Borrowers in Hedge  Agreements  permitted
          under Section 5.02(b)(i)(A);

               (vi) Investments  consisting of intercompany Debt permitted under
          Section 5.02(b)(ii); and

               (vii) Investments in Subsidiaries not existing on the date hereof
          that are formed with an initial  capitalization of $1,000,000 or less,
          PROVIDED that the
<PAGE>
          aggregate  Investments  permitted  under this  clause  (vii) shall not
          exceed $5,000,000 in any Fiscal Year.

          (g)  RESTRICTED  PAYMENTS.  Declare  or pay any  dividends,  purchase,
     redeem,  retire,  defease or otherwise acquire for value any of its capital
     stock or any warrants, rights or options to acquire such capital stock, now
     or hereafter  outstanding,  return any capital to its stockholders as such,
     make any distribution of assets, capital stock, warrants,  rights, options,
     obligations or securities to its  stockholders as such or issue or sell any
     capital  stock or any  warrants,  rights or options to acquire such capital
     stock,  or permit any of its  Subsidiaries  to do any of the  foregoing  or
     permit any of its  Subsidiaries  to purchase,  redeem,  retire,  defease or
     otherwise  acquire for value any capital  stock of the Parent  Guarantor or
     any  warrants,  rights or options to acquire such capital stock or to issue
     or sell any  capital  stock or any  warrants,  rights or options to acquire
     such capital stock,  except that, so long as no Default shall have occurred
     and be continuing at the time of any action described in clause (i) or (ii)
     below or would result therefrom:

               (i) the Parent  Guarantor  may (A) declare and pay  dividends and
          distributions payable only in common stock of the Parent Guarantor and
          (B) except to the extent the Net Cash Proceeds thereof are required to
          be applied  to the  prepayment  of the  Advances  pursuant  to Section
          2.06(b), purchase, redeem, retire, defease or otherwise acquire shares
          of its capital stock with the proceeds received contemporaneously from
          the issue of new shares of its  capital  stock with equal or  inferior
          voting powers, designations, preferences and rights,

               (ii) any  Subsidiary of any Borrower may (A) declare and pay cash
          dividends to such  Borrower and (B) declare and pay cash  dividends to
          any other Loan Party of which it is a Subsidiary,  (iii) the Borrowers
          may pay cash  dividends  or  otherwise  transfer  funds to the  Parent
          Guarantor or MicroAge  Computer Centers,  Inc. for operating  expenses
          incurred in the normal  course of business by the Parent  Guarantor or
          MicroAge  Computer  Centers,  Inc. or paid by the Parent  Guarantor or
          MicroAge  Computer  Centers,  Inc.  on behalf of the  Borrowers.  Such
          expenses  include all payroll and benefits costs for all  Subsidiaries
          of the Parent Guarantor,  telephone,  travel, rent and other occupancy
          costs, professional expenses, including consulting,  audit, accounting
          and legal  expenses,  corporate  insurance  expenses,  data processing
          costs and other operating expenses.

               (iv) the  Parent  Guarantor  and the  Borrowers  may issue  stock
          options to the directors and employees of such Loan Party.

          (h) AMENDMENTS OF CONSTITUTIVE DOCUMENTS.  Amend, or permit any of its
     Subsidiaries to amend,  its certificate of incorporation or bylaws or other
     constitutive documents in any material respect.
<PAGE>
          (i)  ACCOUNTING  CHANGES.  Make  or  permit,  or  permit  any  of  its
     Subsidiaries  to make or permit,  any change in (i) accounting  policies or
     reporting  practices,  except as required by generally accepted  accounting
     principles or (ii) Fiscal Year.

          (j) PREPAYMENTS,  ETC., OF DEBT. Prepay, redeem, purchase,  defease or
     otherwise satisfy prior to the scheduled maturity thereof in any manner, or
     make any  payment in  violation  of any  subordination  terms of, any Debt,
     except (i) the  prepayment of the Advances in accordance  with the terms of
     this  Agreement  and (ii)  regularly  scheduled or required  repayments  or
     redemptions of Surviving Debt, or amend, modify or change in any manner any
     term or condition of any Surviving Debt, or permit any of its  Subsidiaries
     to do any of the  foregoing  other than to prepay  any Debt  payable to any
     Borrower.

          (k)  AMENDMENT,  ETC., OF RELATED  DOCUMENTS.  Cancel or terminate any
     Related  Document or consent to or accept any  cancellation  or termination
     thereof, amend, modify or change in any manner any term or condition of any
     Related Document or give any consent, waiver or approval thereunder,  waive
     any  default  under or any breach of any term or  condition  of any Related
     Document,  agree in any  manner to any  other  amendment,  modification  or
     change of any term or condition  of any Related  Document or take any other
     action in connection with any Related  Document that would impair the value
     of the interest or rights of any Loan Party thereunder or that would impair
     the rights or  interests  of any Agent or any Lender  Party,  or  otherwise
     amend  Sections 2.1, 9.2 or 10 of the  Agreement  for  Inventory  Financing
     dated as of October 28, 1999  between IBM Credit  Corporation,  MTS Holding
     Company,  MicroAge Computer Centers,  Inc., MicroAge  Technology  Services,
     L.L.C.  and Pinacor,  or Section  I(A) or (B) of  Attachment A thereto , or
     permit any of its Subsidiaries to do any of the foregoing.

          (m) NEGATIVE  PLEDGE.  Enter into or suffer to exist, or permit any of
     its   Subsidiaries  to  enter  into  or  suffer  to  exist,  any  agreement
     prohibiting or conditioning the creation or assumption of any Lien upon any
     of its  property or assets  except (i) in favor of the  Secured  Parties or
     (ii) in  connection  with (A) any  Surviving  Debt and (B) any  Capitalized
     Lease permitted by Section  5.02(b)(iii)(C)  solely to the extent that such
     Capitalized Lease prohibits a Lien on the property subject thereto.

          (n)  PARTNERSHIPS,  ETC.  Become a general  partner in any  general or
     limited  partnership or joint venture, or permit any of its Subsidiaries to
     do so, other than any  Subsidiary  the sole assets of which  consist of its
     interest in such partnership or joint venture.

          (o)   SPECULATIVE   TRANSACTIONS.   Engage,   or  permit  any  of  its
     Subsidiaries to engage, in any transaction  involving  commodity options or
     futures contracts or any similar speculative transactions.

          (p) CAPITAL  EXPENDITURES.  Make, or permit any of its Subsidiaries to
     make, any Capital  Expenditures
<PAGE>
     that would cause the aggregate of all such Capital Expenditures made by the
     Parent  Guarantor  and its  Subsidiaries  in any period set forth  below to
     exceed the amount set forth below for such period:

                    Period                                           Amount
                    ------                                           ------

     Fiscal Quarter ended January 31, 2000                        $ 7,400,000
     Two Fiscal Quarters ended April 30, 2000                     $14,800,000
     Three Fiscal Quarters ended July 31, 2000                    $22,200,000
     Four Fiscal Quarters ended October 31, 2000                  $29,600,000
     Fiscal Quarter ended January 31, 2001                        $ 9,300,000
     Two Fiscal Quarters ended April 30, 2001                     $18,600,000
     Three Fiscal Quarters ended July 31, 2001                    $27,900,000
     Four Fiscal Quarters ended October 31, 2001                  $36,200,000
     Fiscal Quarter ended January 31, 2002                        $11,300,000
     Two Fiscal Quarters ended April 30, 2002                     $22,600,000
     Three Fiscal Quarters ended July 31, 2002                    $33,900,000
     Four Fiscal Quarters ended October 31, 2002                  $45,200,000

          (q)  FORMATION  OF  SUBSIDIARIES.  Organize  or invest,  or permit any
     Subsidiary  to  organize  or invest,  in any new  Subsidiary  other than as
     permitted by Section 5.02(f) (vii).

          (r) LIMITATION ON PAYMENT RESTRICTIONS. Enter into or suffer to exist,
     or permit any  Subsidiary  to enter into or suffer to exist,  any agreement
     limiting the ability of any of its Subsidiaries to declare or pay dividends
     or other  distributions  in respect of its  capital  stock or make loans or
     advances  to, or  otherwise  transfer  assets to or invest  in,  the Parent
     Guarantor or any  Subsidiary  of the Parent  Guarantor  (whether  through a
     covenant restricting  dividends,  loans, asset transfers or investments,  a
     financial covenant or otherwise), except the Loan Documents.

     SECTION 5.03. REPORTING  REQUIREMENTS.  So long as any Advance or any other
Obligation of any Loan Party under any Loan Document  shall remain  unpaid,  any
Letter of  Credit  shall be  outstanding  or any  Lender  Party  shall  have any
Commitment  hereunder,  the Parent  Guarantor will furnish to the Agents and the
Lender Parties:

          (a) DEFAULT  NOTICE.  As soon as possible  and in any event within two
     days after the  occurrence  of each  Default or any event,  development  or
     occurrence  reasonably  likely to have a Material Adverse Effect continuing
     on the date of such statement,  a statement of the chief financial  officer
     of the Parent  Guarantor  setting  forth  details of such  Default  and the
     action  that the  Parent  Guarantor  has  taken and  proposes  to take with
     respect thereto.

          (b) ANNUAL FINANCIALS. As soon as available and in any event within 90
     days after the end of each Fiscal  Year,  a copy of the annual audit report
     for such year for the  Parent  Guarantor  and its  Subsidiaries,  including
     therein  Consolidated  balance  sheets  of the  Parent  Guarantor  and  its
     Subsidiaries as of the end of such Fiscal Year and Consolidated  statements
     of  income  and a  Consolidated  statement  of  cash  flows  of the
<PAGE>
     Parent  Guarantor and its  Subsidiaries  for such Fiscal Year, in each case
     accompanied   by  an  opinion   acceptable  to  the  Required   Lenders  of
     PricewaterhouseCoopers  LLC or  other  independent  public  accountants  of
     recognized standing acceptable to the Required Lenders, together with (i) a
     certificate of such  accounting  firm to the Lender Parties stating that in
     the course of the regular audit of the business of the Parent Guarantor and
     its  Subsidiaries,  which audit was  conducted by such  accounting  firm in
     accordance with generally accepted auditing standards, such accounting firm
     has obtained no knowledge that a Default has occurred and is continuing, or
     if, in the opinion of such  accounting  firm, a Default has occurred and is
     continuing,  a statement as to the nature thereof,  (ii) a schedule in form
     satisfactory to the  Administrative  Agent of the computations used by such
     accountants in determining,  as of the end of such Fiscal Year,  compliance
     with the covenants contained in Section 5.04, PROVIDED that in the event of
     any change in GAAP used in the  preparation of such  financial  statements,
     the Parent Guarantor shall also provide, if necessary for the determination
     of compliance with Section 5.04, a statement of  reconciliation  conforming
     such financial  statements to GAAP, (iii)  Consolidating  balance sheets of
     the Parent  Guarantor  and the  Borrowers as of the end of such Fiscal Year
     and  Consolidating  statements  of  income  and cash  flows  of the  Parent
     Guarantor and the Borrowers for such Fiscal Year, all in reasonable  detail
     and duly certified by the chief financial  officer of the Parent  Guarantor
     as having been prepared in accordance  with GAAP and (iv) a certificate  of
     the chief financial officer of the Parent Guarantor stating that no Default
     has  occurred  and is  continuing  or, if a  default  has  occurred  and is
     continuing,  a statement  as to the nature  thereof and the action that the
     Parent Guarantor has taken and proposes to take with respect thereto.

          (c) QUARTERLY FINANCIALS. As soon as available and in any event within
     45 days after the end of each of the first  three  quarters  of each Fiscal
     Year, Consolidated and Consolidating balance sheets of the Parent Guarantor
     and its  Subsidiaries  as of the end of such quarter and  Consolidated  and
     Consolidating  statements  of income and a  Consolidated  statement of cash
     flows  of  the  Parent  Guarantor  and  its  Subsidiaries  for  the  period
     commencing  at the end of the previous  fiscal  quarter and ending with the
     end of such fiscal quarter and Consolidated and Consolidating statements of
     income and a Consolidated  statement of cash flows of the Parent  Guarantor
     and its Subsidiaries  for the period  commencing at the end of the previous
     Fiscal Year and ending with the end of such quarter,  setting forth in each
     case in comparative form the  corresponding  figures for the  corresponding
     period of the  preceding  Fiscal Year,  all in  reasonable  detail and duly
     certified  (subject to year-end audit  adjustments)  by the chief financial
     officer of the Parent  Guarantor as having been prepared in accordance with
     GAAP,  together  with (i) a  certificate  of said  officer  stating that no
     Default has occurred and is continuing or, if a Default has occurred and is
     continuing,  a statement  as to the nature  thereof and the action that the
     Parent  Guarantor  has taken and proposes to take with respect  thereto and
     (ii) a schedule in form  satisfactory  to the  Administrative  Agent of the
     computations  used by the Parent  Guarantor in determining  compliance with
     the covenants  contained in Section 5.04, PROVIDED that in the event of any
     change in GAAP used in the  preparation of such financial  statements,  the
     Parent Guarantor shall also provide,  if necessary for the
<PAGE>
     determination   of   compliance   with   Section   5.04,   a  statement  of
     reconciliation conforming such financial statements to GAAP.

          (d) MONTHLY  FINANCIALS.  As soon as available and in any event within
     30 days after the end of each month,  a  Consolidated  balance sheet of the
     Parent  Guarantor  and its  Subsidiaries  as of the end of such  month  and
     Consolidated  and  Consolidating  statements  of income and a  Consolidated
     statement of cash flows of the Parent  Guarantor and its  Subsidiaries  for
     the period  commencing at the end of the previous month and ending with the
     end of such month and Consolidated and  Consolidating  statements of income
     and a Consolidated  statement of cash flows of the Parent Guarantor and its
     Subsidiaries  for the period  commencing at the end of the previous  Fiscal
     Year and ending with the end of such month,  setting  forth in each case in
     comparative form the corresponding  figures for the corresponding  month of
     the preceding  Fiscal Year, all in reasonable  detail and duly certified by
     the chief financial officer or controller of the Parent Guarantor.

          (e) ANNUAL  FORECASTS.  As soon as available and in any event no later
     than 45 days  after the end of each  Fiscal  Year,  forecasts  prepared  by
     management  of  the  Parent   Guarantor,   in  form   satisfactory  to  the
     Administrative  Agent, of balance sheets,  income  statements and cash flow
     statements  on a monthly  basis for the Fiscal Year  following  such Fiscal
     Year and on an  annual  basis for each  Fiscal  Year  thereafter  until the
     Termination Date.

          (f) LITIGATION. Promptly after the commencement thereof, notice of all
     actions, suits, investigations, litigation and proceedings before any court
     or  governmental   department,   commission,   board,  bureau,   agency  or
     instrumentality,  domestic or foreign,  affecting  any Loan Party or any of
     its  Subsidiaries  of the type described in Section  4.01(f),  and promptly
     after the occurrence thereof, notice of any adverse change in the status or
     the financial  effect on any Loan Party or any of its  Subsidiaries  of the
     Disclosed Litigation from that described on Schedule 4.01(f) hereto.

          (g) SECURITIES REPORTS.  Promptly after the sending or filing thereof,
     copies of all proxy statements,  financial  statements and reports that any
     Loan Party or any of its Subsidiaries sends to its stockholders, and copies
     of  all  regular,  periodic  and  special  reports,  and  all  registration
     statements,  that any Loan Party or any of its Subsidiaries  files with the
     Securities and Exchange  Commission or any governmental  authority that may
     be substituted therefor, or with any national securities exchange.

          (h) CREDITOR REPORTS. Promptly after the furnishing thereof, copies of
     any statement or report  furnished to any holder of Debt  securities of any
     Loan  Party  or of any of its  Subsidiaries  pursuant  to the  terms of any
     indenture,  loan or credit or similar agreement and not otherwise  required
     to be furnished to the Lender Parties  pursuant to any other clause of this
     Section 5.03.

          (i) AGREEMENT  NOTICES.  Promptly upon receipt thereof,  copies of all
     notices,  requests and other documents received by any Loan Party or any of
     its  Subsidiaries  under
<PAGE>
     or pursuant  to any Related  Document  or  instrument,  indenture,  loan or
     credit or similar  agreement  regarding or related to any breach or default
     by any party  thereto or any other event that could  materially  impair the
     value of the interests or the rights of any Loan Party or otherwise  have a
     Material Adverse Effect and copies of any amendment, modification or waiver
     of any provision of any Related Document or instrument,  indenture, loan or
     credit or  similar  agreement  and,  from time to time upon  request by the
     Administrative  Agent,  such information and reports  regarding the Related
     Documents and such instruments,  indentures and loan and credit and similar
     agreements as the Administrative Agent may reasonably request.

          (j) REVENUE AGENT REPORTS. Within 10 days after receipt, copies of all
     Revenue Agent Reports (Internal Revenue Service Form 886), or other written
     proposals of the  Internal  Revenue  Service,  that  propose,  determine or
     otherwise  set  forth  positive  adjustments  to  the  Federal  income  tax
     liability of the affiliated group (within the meaning of Section 1504(a)(1)
     of the  Internal  Revenue  Code) of which the Parent  Guarantor is a member
     aggregating $3,000,000 or more.

          (k) TAX CERTIFICATES.  Promptly, and in any event within five Business
     Days after the due date  (with  extensions)  for  filing the final  Federal
     income tax return in respect of each taxable  year, a  certificate  (a "TAX
     Certificate"),  signed by the President or the chief  financial  officer or
     controller of the Parent  Guarantor,  stating that the Parent Guarantor has
     paid to the Internal  Revenue  Service or other taxing  authority  the full
     amount that the Parent  Guarantor  is required to pay in respect of Federal
     income tax for such year.

          (l) ERISA. (i) ERISA EVENTS AND ERISA REPORTS. (A) Promptly and in any
     event within 10 days after any Loan Party or any ERISA  Affiliate  knows or
     has reason to know that any ERISA Event has  occurred,  a statement  of the
     chief financial officer of the Parent Guarantor describing such ERISA Event
     and the action,  if any,  that such Loan Party or such ERISA  Affiliate has
     taken and  proposes  to take with  respect  thereto and (B) on the date any
     records,  documents or other information must be furnished to the PBGC with
     respect  to any Plan  pursuant  to  Section  4010 of ERISA,  a copy of such
     records, documents and information.

               (ii) PLAN  TERMINATIONS.  Promptly  and in any event  within  two
          Business  Days  after  receipt  thereof by any Loan Party or any ERISA
          Affiliate,  copies of each notice from the PBGC stating its  intention
          to terminate any Plan or to have a trustee appointed to administer any
          Plan.

               (iii)  MULTIEMPLOYER  PLAN  NOTICES.  Promptly  and in any  event
          within five Business  Days after receipt  thereof by any Loan Party or
          any ERISA Affiliate from the sponsor of a Multiemployer  Plan,  copies
          of each notice  concerning (A) the imposition of Withdrawal  Liability
          by any such Multiemployer Plan, (B) the reorganization or termination,
          within  the  meaning of Title IV of ERISA,  of any such  Multiemployer
          Plan or
<PAGE>
          (C) the amount of liability incurred, or that may be incurred, by such
          Loan  Party or any  ERISA  Affiliate  in  connection  with  any  event
          described in clause (A) or (B).

               (iv) PLAN ANNUAL  REPORTS.  Promptly  and in any event  within 30
          days after the  filing  thereof  with the  Internal  Revenue  Service,
          copies of each Schedule B (Actuarial Information) to the annual report
          (Form 5500 Series) with respect to each Plan.

          (m)  ENVIRONMENTAL   CONDITIONS.   Promptly  after  the  assertion  or
     occurrence  thereof,  notice of any Environmental  Action against or of any
     noncompliance  by any  Loan  Party  or any of  its  Subsidiaries  with  any
     Environmental Law or Environmental Permit that could reasonably be expected
     to have a Material Adverse Effect.

          (n) REAL  PROPERTY.  As soon as  available  and in any event within 30
     days after the end of each Fiscal  Year, a report  supplementing  Schedules
     4.01(v) and 4.01(w)  hereto,  including an  identification  of all real and
     leased  property  disposed  of by  the  Parent  Guarantor  or  any  of  its
     Subsidiaries during such Fiscal Year, a list and description (including the
     street address, county or other relevant jurisdiction, state, record owner,
     book value thereof, and in the case of leases of property,  lessor, lessee,
     expiration  date and  annual  rental  cost  thereof)  of all real  property
     acquired or leased during such Fiscal Year and a description  of such other
     changes in the  information  included in such Schedules as may be necessary
     for such Schedules to be accurate and complete.

          (o)  INSURANCE.  As soon as available  and in any event within 30 days
     after the end of each  Fiscal  Year,  a report  summarizing  the  insurance
     coverage  (specifying  type,  amount and  carrier)  in effect for each Loan
     Party and its  Subsidiaries  and containing such additional  information as
     any Agent,  or any Lender  Party  through  the  Administrative  Agent,  may
     reasonably specify.

          (p) BORROWING BASE CERTIFICATE.  As soon as available and in any event
     no later than the close of business on  Wednesday of each week, a Borrowing
     Base Certificate, as at the end of the immediately preceding Monday of such
     week,  certified by the chief financial officer,  executive vice president,
     controller, treasurer or assistant treasurer of the Parent Guarantor.

          (q) OTHER INFORMATION. Such other information respecting the business,
     condition (financial or otherwise), operations,  performance, properties or
     prospects of any Loan Party or any of its Subsidiaries as any Agent, or any
     Lender  Party  through  the  Administrative  Agent,  may from  time to time
     reasonably request.

     SECTION  5.04.  FINANCIAL  COVENANTS.  So long as any  Advance or any other
Obligation of any Loan Party under any Loan Document  shall remain  unpaid,  any
Letter of  Credit  shall be  outstanding  or any  Lender  Party  shall  have any
Commitment hereunder, the Parent Guarantor will:
<PAGE>
          (a) DEBT TO EBITDA RATIO. Maintain at all times a Debt/EBITDA Ratio of
     not more than the amount set forth below for each period set forth below:

                        Period                                 Ratio
                        ------                                 -----

     Four Fiscal Quarters ended January 31, 2000             6.70:1.00
     Four Fiscal Quarters ended April 30, 2000               5.20:1.00
     Four Fiscal Quarters ended July 31, 2000                5.10:1.00
     Four Fiscal Quarters ended October 31, 2000             4.60:1.00
     Four Fiscal Quarters ended January 31, 2001             3.80:1.00
     Four Fiscal Quarters ended April 30, 2001               3.60:1.00
     Four Fiscal Quarters ended July 31, 2001                3.40:1.00
     Four Fiscal Quarters ended October 31, 2001             3.40:1.00
     Four Fiscal Quarters ended January 31, 2002             3.40:1.00
     Four Fiscal Quarters ended April 30, 2002               3.40:1.00
     Four Fiscal Quarters ended July 31, 2002                3.30:1.00

          (b) FIXED CHARGE COVERAGE RATIO.  Maintain at all times a Fixed Charge
     Coverage  Ratio of not less than the ratio set forth  below for each period
     set forth below:

                        Period                                 Ratio
                        ------                                 -----

     Fiscal Quarter ended April 30, 2000                     1.00:1.00
     Two Fiscal Quarters ended July 31, 2000                 1.10:1.00
     Three Fiscal Quarters ended October 31, 2000            1.20:1.00
     Four Fiscal Quarters ended January 31, 2001             1.20:1.00
     Four Fiscal Quarters ended April 30, 2001               1.25:1.00
     Four Fiscal Quarters ended July 31, 2001                1.25:1.00
     Four Fiscal Quarters ended October 31, 2001             1.25:1.00
     Four Fiscal Quarters ended January 31, 2002             1.25:1.00
     Four Fiscal Quarters ended April 30, 2002               1.25:1.00
     Four Fiscal Quarters ended July 31, 2002                1.25:1.00

          (c)  MINIMUM  EBITDA.  Maintain  at all  times  EBITDA  of the  Parent
     Guarantor and its Subsidiaries not less than the amount set forth below for
     each period set forth below:

                      Period                                    Amount
                      ------                                    ------

     Fiscal Quarter ended January 31, 2000                   $  7,000,000
     Two Fiscal Quarters ended April 30, 2000                $ 26,000,000
<PAGE>
     Three Fiscal Quarters ended July 31, 2000               $ 47,000,000
     Four Fiscal Quarters ended October 31, 2000             $ 70,000,000
     Four Fiscal Quarters ended January 31, 2001             $ 85,000,000
     Four Fiscal Quarters ended April 30, 2001               $ 90,000,000
     Four Fiscal Quarters ended July 31, 2001                $ 95,000,000
     Four Fiscal Quarters ended October 31, 2001             $ 95,000,000
     Four Fiscal Quarters ended January 31, 2002             $ 95,000,000
     Four Fiscal Quarters ended April 30, 2002               $100,000,000
     Four Fiscal Quarters ended July 31, 2002                $105,000,000

                                   ARTICLE VI

                                EVENTS OF DEFAULT

     SECTION 6.01. EVENTS OF DEFAULT. If any of the following events ("EVENTS OF
DEFAULT") shall occur and be continuing:

          (a) (i) the  Borrowers  shall fail to pay any principal of any Advance
     when the same shall become due and payable or (ii) the Borrowers shall fail
     to pay any  interest on any  Advance,  or any Loan Party shall fail to make
     any other payment under any Loan  Document,  in each case under this clause
     (ii) within five days after the same becomes due and payable; or

          (b) any  representation  or warranty made by any Loan Party (or any of
     its officers)  under or in connection with any Loan Document shall prove to
     have been incorrect in any material respect when made; or

          (c) the  Parent  Guarantor  or any  Borrower  shall fail to perform or
     observe any term, covenant or agreement contained in Section 2.14, 5.01(e),
     (f), (i), (j), or (o), 5.02, 5.03 or 5.04; or

          (d) any Loan Party  shall fail to perform or observe  any other  term,
     covenant  or  agreement  contained  in any Loan  Document on its part to be
     performed or observed if such failure shall remain  unremedied  for 15 days
     after the earlier of the date on which
<PAGE>
     (A) a  Responsible  Officer  becomes  aware of such  failure or (B) written
     notice  thereof shall have been given to the Parent  Guarantor by any Agent
     or any Lender Party; or

          (e) any Loan  Party or any of its  Subsidiaries  shall fail to pay any
     principal of, premium or interest on or any other amount payable in respect
     of any Debt that is outstanding  in a principal  amount (or, in the case of
     any Hedge  Agreement,  an Agreement  Value) of at least  $7,500,000  either
     individually or in the aggregate (but excluding Debt outstanding hereunder)
     of such Loan Party or such  Subsidiary  (as the case may be), when the same
     becomes  due  and  payable   (whether  by  scheduled   maturity,   required
     prepayment,  acceleration,  demand or  otherwise),  and such failure  shall
     continue  after the  applicable  grace  period,  if any,  specified  in the
     agreement  or  instrument  relating to such Debt;  or any other event shall
     occur or condition  shall exist under any agreement or instrument  relating
     to any  such  Debt,  if  the  effect  of  such  event  or  condition  is to
     accelerate,  or to permit the acceleration of, the maturity of such Debt or
     otherwise to cause, or to permit the holder thereof to cause,  such Debt to
     mature;  or any  such  Debt  shall be  declared  to be due and  payable  or
     required  to be prepaid or redeemed  (other  than by a regularly  scheduled
     required prepayment or redemption),  purchased or defeased,  or an offer to
     prepay, redeem, purchase or defease such Debt shall be required to be made,
     in each case prior to the stated maturity thereof; or

          (f) any Loan Party or any of its  Subsidiaries  (other  than such Loan
     Party or such Subsidiary that is an Immaterial  Subsidiary) shall generally
     not pay its debts as such debts  become  due, or shall admit in writing its
     inability to pay its debts  generally,  or shall make a general  assignment
     for the benefit of creditors;  or any proceeding  shall be instituted by or
     against  any Loan Party or any of its  Subsidiaries  (other  than such Loan
     Party or such  Subsidiary  that is an  Immaterial  Subsidiary)  seeking  to
     adjudicate it a bankrupt or insolvent, or seeking liquidation,  winding up,
     reorganization, arrangement, adjustment, protection, relief, or composition
     of it or its debts under any law  relating  to  bankruptcy,  insolvency  or
     reorganization  or relief of debtors,  or seeking the entry of an order for
     relief or the appointment of a receiver, trustee, or other similar official
     for it or for any substantial  part of its property and, in the case of any
     such  proceeding  instituted  against it (but not instituted by it) that is
     being  diligently  contested  by it in good faith,  either such  proceeding
     shall remain  undismissed or unstayed for a period of 30 days or any of the
     actions sought in such proceeding (including, without limitation, the entry
     of an order for relief against, or the appointment of a receiver,  trustee,
     custodian or other similar  official for, it or any substantial part of its
     property) shall occur; or any Loan Party or any of its Subsidiaries  (other
     than such Loan Party or such Subsidiary  that is an Immaterial  Subsidiary)
     shall take any  corporate or other  action to authorize  any of the actions
     set forth above in this subsection (f); or

          (g) any judgments or orders,  either individually or in the aggregate,
     for the payment of money in excess of $7,500,000  shall be rendered against
     any Loan  Party  or any of its  Subsidiaries  and  either  (i)  enforcement
     proceedings shall have been commenced by any creditor upon such judgment or
     order or (ii) there shall be any period of 10
<PAGE>
     consecutive  days during which a stay of  enforcement  of such  judgment or
     order, by reason of a pending appeal or otherwise,  shall not be in effect;
     or

          (h) any  non-monetary  judgment or order shall be rendered against any
     Loan Party or any of its Subsidiaries  that is reasonably  likely to have a
     Material  Adverse  Effect,  and there shall be any period of 15 consecutive
     days during  which a stay of  enforcement  of such  judgment  or order,  by
     reason of a pending appeal or otherwise, shall not be in effect; or

          (i) any provision of any Loan Document after delivery thereof pursuant
     to  Section  3.01 or  5.01(j)  shall for any  reason  cease to be valid and
     binding on or  enforceable  against any Loan Party party to it, or any such
     Loan Party shall so state in writing; or

          (j) any Collateral Document after delivery thereof pursuant to Section
     3.01 or 5.01(j)  shall for any reason  (other  than  pursuant  to the terms
     thereof)  cease to create a valid and perfected  first priority lien on and
     security interest in the Collateral purported to be covered thereby; or

          (k)  Jeffrey  McKeever  shall at any time for any  reason  cease to be
     active in the management of the Parent Guarantor; or

          (l) a Change of Control shall occur; or

          (m) any ERISA Event shall have occurred with respect to a Plan and the
     sum  (determined  as of the date of  occurrence of such ERISA Event) of the
     Insufficiency of such Plan and the Insufficiency of any and all other Plans
     with respect to which an ERISA Event shall have occurred and then exist (or
     the liability of the Loan Parties and the ERISA Affiliates  related to such
     ERISA  Event)  exceeds  $7,500,000;  or

          (n) any Loan Party or any ERISA  Affiliate shall have been notified by
     the  sponsor  of a  Multiemployer  Plan  that  it has  incurred  Withdrawal
     Liability to such  Multiemployer  Plan in an amount that,  when  aggregated
     with all other amounts  required to be paid to  Multiemployer  Plans by the
     Loan Parties and the ERISA Affiliates as Withdrawal  Liability  (determined
     as of the  date of  such  notification),  exceeds  $7,500,000  or  requires
     payments exceeding $3,000,000 per annum; or

          (o) any Loan Party or any ERISA  Affiliate shall have been notified by
     the  sponsor of a  Multiemployer  Plan that such  Multiemployer  Plan is in
     reorganization  or is being  terminated,  within the meaning of Title IV of
     ERISA, and as a result of such  reorganization or termination the aggregate
     annual  contributions  of the Loan Parties and the ERISA  Affiliates to all
     Multiemployer  Plans that are then in  reorganization  or being  terminated
     have  been  or will be  increased  over  the  amounts  contributed  to such
     Multiemployer  Plans  for  the  plan  years  of  such  Multiemployer  Plans
     immediately  preceding  the  plan  year in  which  such  reorganization  or
     termination occurs by an amount exceeding $7,500,000;
<PAGE>
then, and in any such event, the Administrative  Agent (i) shall at the request,
or may with the consent,  of the Required  Lenders,  by notice to the Borrowers,
declare the  Commitments  of each Lender Party and the obligation of each Lender
Party to make Advances (other than Letter of Credit Advances by the Issuing Bank
or a Lender  pursuant  to Section  2.03(c)  and Swing Line  Advances by a Lender
pursuant to Section  2.02(b)) and of the Issuing Bank to issue Letters of Credit
to be terminated,  whereupon the same shall forthwith terminate,  and (ii) shall
at the request, or may with the consent, of the Required Lenders,  (A) by notice
to the Borrowers,  declare the Notes, all interest thereon and all other amounts
payable under this  Agreement  and the other Loan  Documents to be forthwith due
and payable,  whereupon the Notes,  all such interest and all such amounts shall
become and be forthwith due and payable, without presentment, demand, protest or
further  notice of any kind,  all of which are hereby  expressly  waived by each
Borrower,  (B) by notice to each party required under the terms of any agreement
in  support  of which a Standby  Letter of Credit is  issued,  request  that all
Obligations  under such  agreement  be declared to be due and payable and (C) by
notice  to the  Issuing  Bank,  direct  the  Issuing  Bank to  deliver a Default
Termination Notice to the beneficiary of each Standby Letter of Credit issued by
it, and the  Issuing  Bank  shall  deliver  such  Default  Termination  Notices;
PROVIDED,  HOWEVER,  that in the event of an actual or deemed  entry of an order
for relief with respect to any Borrower under the Federal  Bankruptcy  Code, (x)
the  Commitments of each Lender Party and the obligation of each Lender Party to
make  Advances  (other than Letter of Credit  Advances by the Issuing  Bank or a
Lender  pursuant to Section 2.03(c) and Swing Line Advances by a Lender pursuant
to Section  2.02(b))  and of the Issuing  Bank to issue  Letters of Credit shall
automatically  be terminated  and (y) the Notes,  all such interest and all such
amounts shall automatically become and be due and payable,  without presentment,
demand,  protest  or any notice of any kind,  all of which are hereby  expressly
waived by each Borrower.

     SECTION 6.02. ACTIONS IN RESPECT OF THE LETTERS OF CREDIT UPON DEFAULT.  If
any Event of Default shall have occurred and be continuing,  the  Administrative
Agent may,  or shall at the request of the  Required  Lenders,  irrespective  of
whether it is taking any of the actions  described in Section 6.01 or otherwise,
make demand upon the Borrowers to, and forthwith  upon such demand the Borrowers
will,  pay to the  Collateral  Agent on behalf of the Lender Parties in same day
funds at the Collateral Agent's office designated in such demand, for deposit in
the L/C Cash  Collateral  Account,  an amount equal to the  aggregate  Available
Amount  of  all  Letters  of  Credit  then  outstanding.  If  at  any  time  the
Administrative  Agent or the Collateral  Agent determines that any funds held in
the L/C Cash Collateral  Account are subject to any right or claim of any Person
other than the Agents  and the Lender  Parties or that the total  amount of such
funds is less than the aggregate  Available Amount of all Letters of Credit, the
Borrowers  will,  forthwith  upon  demand  by the  Administrative  Agent  or the
Collateral  Agent,  pay to the  Collateral  Agent,  as  additional  funds  to be
deposited and held in the L/C Cash  Collateral  Account,  an amount equal to the
excess of (a) such  aggregate  Available  Amount  over (b) the  total  amount of
funds,  if  any,  then  held  in  the  L/C  Cash  Collateral  Account  that  the
Administrative  Agent or the Collateral Agent, as the case may be, determines to
be free and clear of any such right and claim. Upon the drawing of any Letter of
Credit for which funds are on deposit in the L/C Cash Collateral  Account,  such
funds shall be applied to reimburse the Issuing Bank or Lenders,  as applicable,
to the extent permitted by applicable law.
<PAGE>
                                   ARTICLE VII

                                 PARENT GUARANTY

     SECTION 7.01. GUARANTY. (a) The Parent Guarantor hereby unconditionally and
irrevocably  guarantees  the  punctual  payment  when due,  whether at scheduled
maturity or on any date of a required  prepayment or by acceleration,  demand or
otherwise, of all Obligations of each Loan Party now or hereafter existing under
the  Loan   Documents,   (including,   without   limitation,   any   extensions,
modifications,  substitutions,  amendments  or  renewals  of  any  or all of the
foregoing Obligations),  whether direct or indirect, absolute or contingent, and
whether for principal,  interest,  fees, expenses or otherwise (such Obligations
being the  "GUARANTEED  OBLIGATIONS"),  and  agrees to pay any and all  expenses
(including,  without limitation,  reasonable counsel fees and expenses) incurred
by the Administrative  Agent or the Lender Parties in enforcing any rights under
this Guaranty or any other Loan  Documents.  Without  limiting the generality of
the foregoing, the Parent Guarantor's liability shall extend to all amounts that
constitute  part of the  Guaranteed  Obligations  and would be owed by each Loan
Party to the Administrative Agent or any Lender Party under or in respect of the
Loan Documents but for the fact that they are unenforceable or not allowable due
to the existence of a bankruptcy, reorganization or similar proceeding involving
any Loan Party.

          (b) The Parent Guarantor hereby unconditionally and irrevocably agrees
     that  in the  event  any  payment  shall  be  required  to be  made  to the
     Administrative  Agent or any Lender Party under this  Guaranty or any other
     guaranty,  the Parent  Guarantor  will  contribute,  to the maximum  extent
     permitted by law,  such  amounts to each other  guarantor so as to maximize
     the aggregate amount paid to the Administrative Agent or any Lender Parties
     under or in respect of the Loan Documents.

     SECTION 7.02. GUARANTY ABSOLUTE.  The Parent Guarantor  guarantees that the
Guaranteed Obligations will be paid strictly in accordance with the terms of the
Loan Documents,  regardless of any law,  regulation or order now or hereafter in
effect in any  jurisdiction  affecting  any of such  terms or the  rights of the
Administrative  Agent,  the  Administrative  Agents or the Lenders  with respect
thereto.  The  Obligations  of the  Parent  Guarantor  under this  Guaranty  are
independent of the Guaranteed  Obligations or any other  Obligations of any Loan
Party under the Loan Documents,  and a separate action or actions may be brought
and  prosecuted   against  the  Parent   Guarantor  to  enforce  this  Guaranty,
irrespective  of whether any action is brought  against any  Borrower or whether
any  Borrower  is joined in any such  action or actions.  The  liability  of the
Parent  Guarantor  under  this  Guaranty  shall  be  irrevocable,  absolute  and
unconditional  irrespective  of, and the  Parent  Guarantor  hereby  irrevocably
waives any defenses it may now or  hereinafter  have in any way relating to, any
or all of the following:

          (a) any lack of validity or enforceability of any Loan Document or any
     agreement or instrument relating thereto;
<PAGE>
          (b) any change in the time,  manner or place of payment  of, or in any
     other  term  of,  all or any of the  Guaranteed  Obligations  or any  other
     Obligations of any other Loan Party under the Loan Documents,  or any other
     amendment or waiver of or any consent to departure  from any Loan Document,
     including,  without limitation,  any increase in the Guaranteed Obligations
     resulting  from the  extension of additional  credit to any  Borrower,  the
     Parent Guarantor or any of their Subsidiaries or otherwise;

          (c) any taking, exchange, release or non-perfection of any collateral,
     or any taking,  release or  amendment  or waiver of or consent to departure
     from any other guaranty, for all or any of the Guaranteed Obligations;

          (d) any manner of application of collateral,  or proceeds thereof,  to
     all or any of the  Guaranteed  Obligations,  or any manner of sale or other
     disposition of any collateral for all or any of the Guaranteed  Obligations
     or any other  Obligations  of any other Loan Party under the Loan Documents
     or any other assets of any Borrower,  the Parent  Guarantor or any of their
     Subsidiaries;

          (e) any change, restructuring or termination of the corporate or other
     legal structure or existence of any Borrower,  the Parent  Guarantor or any
     of their Subsidiaries;

          (f) any  failure of the  Administrative  Agent or any Lender  Party to
     disclose  to any Loan  Party  any  information  relating  to the  business,
     condition (financial or otherwise), operations,  performance, properties or
     prospects  of any Loan Party now or hereafter  known to the  Administrative
     Agent or any Lender  Party (the  Parent  Guarantor  waiving any duty on the
     part of the  Administrative  Agent or any  Lender  Party to  disclose  such
     information); or

          (h) any other circumstance (including, without limitation, any statute
     of  limitations) or any existence of or reliance on any  representation  by
     the  Administrative   Agent  or  any  Lender  Party  that  might  otherwise
     constitute a defense  available to, or a discharge  of, any  Borrower,  the
     Parent Guarantor or any other guarantor or surety.

This Guaranty shall  continue to be effective or be reinstated,  as the case may
be, if at any time any payment of any of the Guaranteed Obligations is rescinded
or must  otherwise be returned by the  Administrative  Agent or any Lender Party
upon the insolvency,  bankruptcy or reorganization  of any Borrower,  the Parent
Guarantor or any of their Subsidiaries or otherwise,  all as though such payment
had not been made.

     SECTION 7.03. WAIVER. (a) The Parent Guarantor hereby  unconditionally  and
irrevocably waives  promptness,  diligence,  notice of acceptance,  presentment,
demand for performance, notice of nonperformance, default, acceleration, protest
or  dishonor  and  any  other  notice  with  respect  to any  of the  Guaranteed
Obligations and this Guaranty and any requirement that the Administrative  Agent
or any Lender Party protect,  secure, perfect or insure any Lien or any property
subject  thereto or exhaust any right or take any action  against any Loan Party
or any other Person or any Collateral.
<PAGE>
          (b) The Parent Guarantor hereby unconditionally and irrevocably waives
     any right to revoke this  Guaranty and  acknowledges  that this Guaranty is
     continuing  in nature and applies to all  Guaranteed  Obligations,  whether
     existing now or in the future.

          (c) The Parent Guarantor hereby unconditionally and irrevocably waives
     (i) any  defense  arising by reason of any claim or  defense  based upon an
     election of remedies by the  Administrative  Agent or any Lender Party that
     in any manner impairs, reduces, releases or otherwise adversely affects the
     subrogation,  reimbursement,  exoneration,  contribution or indemnification
     rights of the Parent  Guarantor or other rights of the Parent  Guarantor to
     proceed  against any of the Loan Parties,  any other guarantor or any other
     Person or any Collateral and (ii) any defense based on any right of set-off
     or  counterclaim  against or in respect  of the  Obligations  of the Parent
     Guarantor hereunder.

          (d) The Parent Guarantor  acknowledges that the  Administrative  Agent
     may,  without  notice to or demand  upon the Parent  Guarantor  and without
     affecting  the  liability  of the Parent  Guarantor  under  this  Guaranty,
     foreclose under any mortgage by nonjudicial  sale, and the Parent Guarantor
     hereby waives any defense to the recovery by the  Administrative  Agent and
     the other Lender  Parties  against the Parent  Guarantor of any  deficiency
     after  such  nonjudicial  sale  and any  defense  or  benefits  that may be
     afforded by applicable law.

          (e) The Parent Guarantor hereby unconditionally and irrevocably waives
     any duty on the part of the  Administrative  Agent or any  Lender  Party to
     disclose to the Parent Guarantor any matter,  fact or thing relating to the
     business,  condition  (financial or  otherwise),  operations,  performance,
     properties or prospects of any other Loan Party or any of its  Subsidiaries
     now or hereafter known by the Administrative Agent or any Lender Party.

          (f) The Parent Guarantor acknowledges that it will receive substantial
     direct and indirect benefits from the financing  arrangements  contemplated
     by the Loan  Documents  and that the waivers set forth in Section  7.02 and
     this Section 7.03 are knowingly made in contemplation of such benefits.

     SECTION  7.04.  PAYMENTS  FREE AND  CLEAR OF  TAXES,  ETC.  (a) Any and all
payments  made by the Parent  Guarantor  under or in respect of this Guaranty or
any other Loan Document shall be made, in accordance with Section 2.11, free and
clear of and without  deduction for any and all present or future Taxes.  If the
Parent Guarantor shall be required by law to deduct any Taxes from or in respect
of any sum payable  hereunder to any Lender Party or the  Administrative  Agent,
(i) the sum payable by the Parent  Guarantor  by the Parent  Guarantor  shall be
increased  as may be  necessary  so that  after  the  Parent  Guarantor  and the
Administrative  Agent have made all required  deductions  (including  deductions
applicable to additional sums payable under this Section 7.04) such Lender Party
or the Administrative Agent (as the case may be) receives an amount equal to the
sum it would have  received had no such  deductions  been made,  (ii) the Parent
Guarantor  shall make such  deductions and (iii) the Parent  Guarantor shall pay
the full amount deducted to the relevant  taxation  authority or other authority
in accordance with applicable law.
<PAGE>
          (b) In  addition,  the Parent  Guarantor  agrees to pay any present or
     future  Other Taxes that arise from any payment made under or in respect of
     this Guaranty or any other Loan Document or from the execution, delivery or
     registration  of,  performance  under,  or otherwise  with respect to, this
     Guaranty and the other Loan Documents.

          (c) The Parent  Guarantor  will  indemnify  each Lender  Party and the
     Agents for the full  amount of Taxes or Other Taxes and for the full amount
     of taxes of any kind imposed by any  jurisdiction  on amounts payable under
     this Section 7.04, imposed on or paid by such Lender Party or Agent and any
     liability (including,  without limitation, any Taxes or Other Taxes imposed
     by any  jurisdiction  on amounts  payable  under this Section) paid by such
     Lender Party or any Agent (as the case may be) and any liability (including
     penalties,  interest  and  expenses)  arising  therefrom  or  with  respect
     thereto.  This  indemnification  shall be made within 30 days from the date
     such Lender Party or such Agent (as the case may be) makes  written  demand
     therefor.

          (d)  Within 30 days  after the date of any  payment  of Taxes by or on
     behalf of the Parent  Guarantor,  the Parent Guarantor shall furnish to the
     Administrative  Agent,  at its  address  referred to in Section  9.02,  the
     original or a certified copy of a receipt  evidencing such payment.  In the
     case of any  payment  hereunder  by or on  behalf of the  Parent  Guarantor
     through an account or branch  outside the United  States or by or on behalf
     of the Parent  Guarantor by a payor that is not a United States person,  if
     the  Parent  Guarantor  determines  that no Taxes are  payable  in  respect
     thereof,  the Parent Guarantor shall furnish,  or shall cause such payor to
     furnish,  to the  Administrative  Agent,  at such  address,  an  opinion of
     counsel acceptable to the Administrative Agent stating that such payment is
     exempt from Taxes.  For purposes of subsections (d) and (e) of this Section
     5, the terms  "UNITED  STATES" and "UNITED  STATES  PERSON"  shall have the
     meanings specified in Section 7701 of the Internal Revenue Code.

          (e) Without  prejudice to the  survival of any other  agreement of the
     Parent  Guarantor  hereunder,  the agreements and obligations of the Parent
     Guarantor  contained  in  Section  7.01(a)  (with  respect  to  enforcement
     expenses),  the last  sentence of Section  7.02 and this Section 7.04 shall
     survive the  payment in full of the  Guaranteed  Obligations  and all other
     amounts payable under this Guaranty.

     SECTION  7.05.  CONTINUING  GUARANTY;   ASSIGNMENTS.  This  Guaranty  is  a
continuing  guaranty  and shall (a) remain in full  force and  effect  until the
latest of (i) the cash  payment in full of the  Guaranteed  Obligations  and all
other amounts payable under this Guaranty,  (ii) the Termination  Date and (iii)
the latest date of  expiration or  termination  of all Letters of Credit and all
Secured  Hedge  Agreements,  (b) be  binding  upon  the  Parent  Guarantor,  its
successors and assigns and (c) inure to the benefit of and be enforceable by the
Lender Parties, the Administrative  Agent and their successors,  transferees and
assigns. Without limiting the generality of the foregoing clause (c), any Lender
Party may  assign or  otherwise  transfer  all or any  portion of its rights and
obligations hereunder (including,  without limitation, all or any portion of its
Commitment,  the  Advances  owing to it and the Note or Notes held by it) to any
other Person,  and such other Person shall thereupon  become vested with all the
benefits in
<PAGE>
respect  thereof  granted to such Lender  herein or  otherwise,  in each case as
provided  in  Section  9.07.  The Parent  Guarantor  shall not have the right to
assignment  rights  hereunder or any interest  herein  without the prior written
consent of the Administrative Agent.

     SECTION 7.06. SUBROGATION.  The Parent Guarantor hereby unconditionally and
irrevocably  agrees  not to  exercise  any rights  that it may now or  hereafter
acquire against any Borrower, any Loan Party or any other insider guarantor that
arise from the  existence,  payment,  performance  or  enforcement of the Parent
Guarantor's  Obligations  under  this  Agreement  or any  other  Loan  Document,
including,   without  limitation,  any  right  of  subrogation,   reimbursement,
exoneration, contribution or indemnification and any right to participate in any
claim or remedy of the  Administrative  Agent or any Lender  Party  against  any
Borrower or any other insider  guarantor or any Collateral,  whether or not such
claim,  remedy or right  arises in equity or under  contract,  statute or common
law,  including,  without  limitation,  the  right to take or  receive  from any
Borrower, any Loan Party or any other insider guarantor, directly or indirectly,
in cash or other  property  or by  set-off  or in any other  manner,  payment or
security on account of such claim,  remedy or right, unless and until all of the
Guaranteed  Obligations  and all other amounts payable under this Guaranty shall
have been paid in full in cash,  all  Letters  of Credit and all  Secured  Hedge
Agreements shall have expired or been terminated and the Commitments  shall have
expired or  terminated.  If any amount shall be paid to the Parent  Guarantor in
violation of the  preceding  sentence at any time prior to the latest of (a) the
payment  in full in cash of the  Guaranteed  Obligations  and all other  amounts
payable under this Guaranty, (b) the Termination Date and (c) the latest date of
expiration  or  termination  of all  Letters  of Credit  and all  Secured  Hedge
Agreements,  such amount  shall be received and held in trust for the benefit of
the Administrative Agent and the Lender Parties,  shall be segregated from other
property and funds of the Parent  Guarantor  and shall  forthwith be paid to the
Administrative  Agent  in the  same  form as so  received  (with  any  necessary
endorsement  or  assignment)  to be  credited  and  applied  to  the  Guaranteed
Obligations and all other amounts  payable under this Guaranty,  whether matured
or unmatured,  in accordance with the terms of the Loan Documents, or to be held
as Collateral for any Guaranteed Obligations or other amounts payable under this
Guaranty  thereafter  arising. If (i) the Parent Guarantor shall make payment to
the  Administrative  Agent  or any  Lender  Party  of all  or  any  part  of the
Guaranteed  Obligations,  (ii) all of the Guaranteed  Obligations  and all other
amounts  payable  under this Guaranty  shall be paid in full in cash,  (iii) the
Termination  Date shall  have  occurred  and (iv) all  Letters of Credit and all
Secured  Hedge  Agreements  shall  have been  expired  or been  terminated,  the
Administrative  Agent and the Lender  Parties  will,  at the Parent  Guarantor's
request and  expense,  execute and deliver to the Parent  Guarantor  appropriate
documents, without recourse and without representation or warranty, necessary to
evidence the transfer by subrogation  to the Parent  Guarantor of an interest in
the Guaranteed Obligations resulting from such payment by the Parent Guarantor.

     SECTION 7.07.  SUBORDINATION.  The Parent Guarantor hereby subordinates any
and all debts, liabilities and other Obligations owed to the Parent Guarantor by
each Loan Party (the "SUBORDINATED  OBLIGATIONS") to the Guaranteed  Obligations
to the extent and in the manner hereinafter set forth in this Section 7.07:
<PAGE>
          (a)  PROHIBITED  PAYMENTS,  ETC.  Except during the  continuance of an
     Event of  Default  (including  the  commencement  and  continuation  of any
     proceeding under any Bankruptcy Law relating to any Loan Party), the Parent
     Guarantor may receive regularly  scheduled  payments from any Loan Party on
     account of the  Subordinated  Obligations.  After the occurrence and during
     the  continuance of any Event of Default  (including the  commencement  and
     continuation  of any  proceeding  under any  Bankruptcy Law relating to any
     Loan Party), however, unless the Administrative Agent otherwise agrees, the
     Parent Guarantor shall not demand, accept or take any action to collect any
     payment on account of the Subordinated Obligations.

          (b) PRIOR PAYMENT OF GUARANTEED  OBLIGATIONS.  In any proceeding under
     any Bankruptcy Law relating to any Loan Party,  the Parent Guarantor agrees
     that the Secured  Parties  shall be entitled to receive  payment in full in
     cash of all  Guaranteed  Obligations  (including  all interest and expenses
     accruing after the  commencement of a proceeding  under any Bankruptcy Law,
     whether or not  constituting  an allowed  claim in such  proceeding  ("POST
     PETITION  INTEREST"))  before the Parent Guarantor  receives payment of any
     Subordinated Obligations.

          (c) TURN-OVER.  After the occurrence and during the continuance of any
     Event of  Default  (including  the  commencement  and  continuation  of any
     proceeding under any Bankruptcy Law relating to any other Loan Party),  the
     Parent Guarantor shall, if the Administrative  Agent so requests,  collect,
     enforce and receive payments on account of the Subordinated  Obligations as
     trustee  for  the  Lender   Parties  and  deliver  such   payments  to  the
     Administrative  Agent on account of the Guaranteed  Obligations  (including
     all Post Petition  Interest),  together with any necessary  endorsements or
     other  instruments  of transfer,  but without  reducing or affecting in any
     manner the liability of the Parent  Guarantor under the other provisions of
     this Guaranty.

          (d)  ADMINISTRATIVE  AGENT  AUTHORIZATION.  After the  occurrence  and
     during the continuance of any Event of Default  (including the commencement
     and continuation of any proceeding under any Bankruptcy Law relating to any
     other Loan Party),  the  Administrative  Agent is authorized  and empowered
     (but without any obligation to so do), in its  discretion,  (i) in the name
     of the Parent  Guarantor,  to collect and enforce,  and to submit claims in
     respect of,  Subordinated  Obligations  and to apply any  amounts  received
     thereon to the Guaranteed  Obligations (including any and all Post Petition
     Interest),  and (ii) to require  the Parent  Guarantor  (A) to collect  and
     enforce,  and to submit claims in respect of, Subordinated  Obligations and
     (B) to pay any amounts received on such  obligations to the  Administrative
     Agent for application to the Guaranteed  Obligations (including any and all
     Post Petition Interest).
<PAGE>
                                  ARTICLE VIII

                                   THE AGENTS

     SECTION  8.01.   AUTHORIZATION  AND  ACTION.  Each  Lender  Party  (in  its
capacities as a Lender,  the Swing Line Bank (if  applicable),  the Issuing Bank
(if  applicable)  and on behalf of itself and its Affiliates as potential  Hedge
Banks) hereby appoints and authorizes each Agent to take such action as agent on
its behalf and to exercise such powers and  discretion  under this Agreement and
the other Loan  Documents as are delegated to such Agent by the terms hereof and
thereof,  together with such powers and discretion as are reasonably  incidental
thereto.  As to any matters not  expressly  provided  for by the Loan  Documents
(including,  without  limitation,  enforcement  or collection of the Notes),  no
Agent shall be required to exercise any discretion or take any action, but shall
be required to act or to refrain from acting (and shall be fully protected in so
acting or refraining from acting) upon the instructions of the Required Lenders,
and such  instructions  shall be binding upon all Lender Parties and all holders
of Notes; PROVIDED,  HOWEVER, that no Agent shall be required to take any action
that  exposes  such Agent to  personal  liability  or that is  contrary  to this
Agreement  or  applicable  law.  Each Agent  agrees to give to each Lender Party
prompt notice of each notice given to it by the Parent Guarantor or any Borrower
pursuant to the terms of this Agreement.

     SECTION 8.02.  AGENTS'  RELIANCE,  ETC.  Neither any Agent nor any of their
respective  directors,  officers,  agents or  employees  shall be liable for any
action  taken or omitted to be taken by it or them under or in  connection  with
the Loan  Documents,  except  for its or their own gross  negligence  or willful
misconduct.  Without limitation of the generality of the foregoing,  each Agent:
(a) may treat the payee of any Note as the holder thereof until,  in the case of
the  Administrative  Agent,  the  Administrative  Agent  receives and accepts an
Assumption  Agreement  entered into by an Assuming Lender as provided in Section
2.17 or an  Assignment  and  Acceptance  entered  into by the Lender that is the
payee of such Note, as assignor,  and an Eligible Assignee, as assignee,  or, in
the  case  of  any  other  Agent,  such  Agent  has  received  notice  from  the
Administrative  Agent that it has  received  and accepted  such  Assignment  and
Acceptance, in each case as provided in Section 9.07; (b) may consult with legal
counsel (including  counsel for any Loan Party),  independent public accountants
and other experts selected by it and shall not be liable for any action taken or
omitted  to be taken in good faith by it in  accordance  with the advice of such
counsel,  accountants or experts; (c) makes no warranty or representation to any
Lender  Party  and  shall  not  be  responsible  to any  Lender  Party  for  any
statements,  warranties or representations  (whether written or oral) made in or
in connection with the Loan Documents;  (d) shall not have any duty to ascertain
or to inquire as to the performance or observance of any of the terms, covenants
or  conditions  of any Loan Document on the part of any Loan Party or to inspect
the property  (including the books and records) of any Loan Party; (e) shall not
be responsible to any Lender Party for the due  execution,  legality,  validity,
enforceability,  genuineness,  sufficiency  or value  of, or the  perfection  or
priority of any lien or security  interest  created or  purported  to be created
under or in  connection  with,  any Loan  Document  or any other  instrument  or
document furnished  pursuant thereto;  and (f) shall incur no liability under or
in respect of any Loan Document by acting upon any notice, consent,  certificate
<PAGE>
or other  instrument  or writing  (which may be by telegram,  telecopy or telex)
believed by it to be genuine and signed or sent by the proper party or parties.

     SECTION 8.03. CITIBANK AND AFFILIATES. With respect to its Commitments, the
Advances  made by it and the Notes  issued to it,  Citibank  shall have the same
rights and powers  under the Loan  Documents  as any other  Lender Party and may
exercise the same as though it were not an Agent; and the term "Lender Party" or
"Lender Parties" shall, unless otherwise expressly  indicated,  include Citibank
in its individual  capacities.  Citibank and its affiliates may accept  deposits
from,  lend money to, act as trustee  under  indentures  of,  accept  investment
banking  engagements from and generally engage in any kind of business with, any
Loan Party,  any of its  Subsidiaries and any Person who may do business with or
own securities of any Loan Party or any such Subsidiary, all as if Citibank were
not an Agent and without any duty to account therefor to the Lender Parties.

     SECTION 8.04. LENDER PARTY CREDIT DECISION.  Each Lender Party acknowledges
that it has,  independently  and  without  reliance  upon any Agent or any other
Lender Party and based on the financial  statements  referred to in Section 4.01
and such other documents and information as it has deemed appropriate,  made its
own credit analysis and decision to enter into this Agreement. Each Lender Party
also  acknowledges  that it will,  independently  and without  reliance upon any
Agent or any other Lender Party and based on such  documents and  information as
it shall deem appropriate at the time, continue to make its own credit decisions
in taking or not taking action under this Agreement.

     SECTION 8.05.  INDEMNIFICATION.  (a) Each Lender Party severally  agrees to
indemnify  each Agent (to the extent not promptly  reimbursed by the  Borrowers)
from and against  such Lender  Party's  ratable  share  (determined  as provided
below) of any and all  liabilities,  obligations,  losses,  damages,  penalties,
actions,  judgments,  suits,  costs,  expenses or  disbursements  of any kind or
nature  whatsoever that may be imposed on, incurred by, or asserted against such
Agent in any way relating to or arising out of the Loan  Documents or any action
taken or omitted by such Agent under the Loan Documents; PROVIDED, HOWEVER, that
no  Lender  Party  shall  be  liable  for  any  portion  of  such   liabilities,
obligations,  losses,  damages,  penalties,  actions,  judgments,  suits, costs,
expenses or  disbursements  resulting  from such  Agent's  gross  negligence  or
willful  misconduct as found in a final,  non-appealable  judgment by a court of
competent jurisdiction.  Without limitation of the foregoing,  each Lender Party
agrees to reimburse each Agent promptly upon demand for its ratable share of any
costs and expenses (including, without limitation, fees and expenses of counsel)
payable by the  Borrowers  under  Section 9.04, to the extent that such Agent is
not promptly reimbursed for such costs and expenses by the Borrowers.

          (b) Each Lender Party  severally  agrees to indemnify the Issuing Bank
     (to the extent not promptly  reimbursed by the Borrowers)  from and against
     such Lender Party's ratable share (determined as provided below) of any and
     all  liabilities,   obligations,   losses,  damages,  penalties,   actions,
     judgments,  suits,  costs,  expenses or disbursements of any kind or nature
     whatsoever  that may be imposed on,  incurred  by, or asserted  against the
     Issuing Bank in any way relating to or arising out of the Loan Documents or
     any action taken or omitted by the Issuing
<PAGE>
     Bank under the Loan  Documents;  PROVIDED,  HOWEVER,  that no Lender  Party
     shall be liable for any portion of such liabilities,  obligations,  losses,
     damages,   penalties,   actions,   judgments,  suits,  costs,  expenses  or
     disbursements resulting from the Issuing Bank's gross negligence or willful
     misconduct  as  found  in a final,  non-appealable  judgment  by a court of
     competent  jurisdiction.  Without limitation of the foregoing,  each Lender
     Party agrees to reimburse  the Issuing  Bank  promptly  upon demand for its
     ratable  share of any costs and expenses  (including,  without  limitation,
     fees and expenses of counsel)  payable by the Borrowers under Section 9.04,
     to the extent that the Issuing  Bank is not  promptly  reimbursed  for such
     costs and expenses by the Borrowers.

          (c) For purposes of this Section 8.05, the Lender Parties'  respective
     ratable shares of any amount shall be determined, at any time, according to
     the sum of (i) the aggregate  principal amount of the Advances  outstanding
     at such  time and  owing  to the  respective  Lender  Parties,  (ii)  their
     respective Pro Rata Shares of the aggregate Available Amount of all Letters
     of  Credit  outstanding  at such  time and (iii)  their  respective  Unused
     Working  Capital  Commitments  at such time;  PROVIDED  that the  aggregate
     principal amount of Swing Line Advances owing to the Swing Line Bank and of
     Letter of Credit  Advances owing to the Issuing Bank shall be considered to
     be owed to the Lenders ratably in accordance with their respective  Working
     Capital Commitments. The failure of any Lender Party to reimburse any Agent
     or the  Issuing  Bank,  as the case may be,  promptly  upon  demand for its
     ratable  share of any amount  required to be paid by the Lender  Parties to
     such Agent or the  Issuing  Bank,  as the case may be, as  provided  herein
     shall not relieve any other  Lender  Party of its  obligation  hereunder to
     reimburse  such  Agent or the  Issuing  Bank,  as the case may be,  for its
     ratable share of such amount,  but no Lender Party shall be responsible for
     the  failure  of any other  Lender  Party to  reimburse  such  Agent or the
     Issuing  Bank,  as the case may be, for such other Lender  Party's  ratable
     share of such  amount.  Without  prejudice  to the  survival  of any  other
     agreement of any Lender Party  hereunder,  the agreement and obligations of
     each Lender Party  contained in this Section 8.05 shall survive the payment
     in full of principal,  interest and all other amounts payable hereunder and
     under the other Loan Documents.

     SECTION 8.06.  SUCCESSOR AGENTS. Any Agent may resign at any time by giving
written  notice  thereof  to the Lender  Parties  and the  Borrowers  and may be
removed at any time with or without cause by the Required Lenders. Upon any such
resignation or removal,  the Required  Lenders shall have the right to appoint a
successor  Agent.  If no  successor  Agent shall have been so  appointed  by the
Required Lenders, and shall have accepted such appointment, within 30 days after
the retiring  Agent's giving of notice of  resignation or the Required  Lenders'
removal of the retiring  Agent,  then the  retiring  Agent may, on behalf of the
Lender  Parties,  appoint a successor  Agent,  which shall be a commercial  bank
organized under the laws of the United States or of any State thereof and having
a combined capital and surplus of at least $250,000,000.  Upon the acceptance of
any  appointment as Agent  hereunder by a successor  Agent and, in the case of a
successor  Collateral  Agent, upon the execution and filing or recording of such
financing  statements,  or amendments  thereto,  and such other  instruments  or
notices,  as may be  necessary  or  desirable,  or as the  Required  Lenders may
request,  in order to continue the  perfection of the Liens granted or purported
to be granted by the Collateral Documents, such successor Agent shall succeed to
and become vested with all the rights, powers, discretion,
<PAGE>
privileges  and duties of the retiring  Agent,  and the retiring  Agent shall be
discharged from its duties and obligations  under the Loan Documents.  If within
45 days after written  notice is given of the retiring  Agent's  resignation  or
removal under this Section 8.06 no successor Agent shall have been appointed and
shall have  accepted  such  appointment,  then on such 45th day (i) the retiring
Agent's  resignation or removal shall become effective,  (ii) the retiring Agent
shall  thereupon be discharged  from its duties and  obligations  under the Loan
Documents and (iii) the Required Lenders shall thereafter  perform all duties of
the  retiring  Agent under the Loan  Documents  until such time,  if any, as the
Required Lenders appoint a successor Agent as provided above. After any retiring
Agent's  resignation or removal  hereunder as Agent shall have become effective,
the  provisions of this Article VII shall inure to its benefit as to any actions
taken or omitted to be taken by it while it was Agent under this Agreement.

                  SECTION  8.07.   OTHER   AGENTS.   Each  Lender  Party  hereby
acknowledges  that neither the  Documentation  Agent,  Syndication Agent nor any
other Lender Party  designated as any "Agent" on the signature  pages hereof has
any  responsibilities  or  liability  hereunder  other than in its capacity as a
Lender,  the titles  Documentation  Agent and  Syndication  Agent  being  purely
honorary in nature.
<PAGE>
                                   ARTICLE IX

                                  MISCELLANEOUS

     SECTION 9.01. AMENDMENTS,  ETC. (a) No amendment or waiver of any provision
of this  Agreement or the Notes or any other Loan  Document,  nor consent to any
departure by any Loan Party  therefrom,  shall in any event be effective  unless
the same  shall be in  writing  and signed  (or,  in the case of the  Collateral
Documents,  consented  to) by the  Required  Lenders,  and then  such  waiver or
consent  shall be effective  only in the specific  instance and for the specific
purpose for which given;  PROVIDED,  HOWEVER,  that (i) no amendment,  waiver or
consent  shall,  unless in writing and signed by all of the Lenders  (other than
any Lender  Party that is, at such time,  a  Defaulting  Lender),  do any of the
following at any time: (A) waive any of the conditions specified in Section 3.01
or, in the case of the Initial Extension of Credit, Section 3.02, (B) change the
number of Lenders or the  percentage of (1) the  Commitments,  (2) the aggregate
unpaid principal amount of the Advances or (3) the aggregate Available Amount of
outstanding  Letters of Credit  that,  in each case,  shall be required  for the
Lenders  or any of them to take any  action  hereunder,  (C) reduce or limit the
obligations  of the Parent  Guarantor  under  Section 7.01 or of any  Subsidiary
Guarantor  under Section 1 of the  Subsidiary  Guaranty or otherwise  limit such
Guarantor's  liability with respect to the  Obligations  owing to the Agents and
the Lender Parties,  (D) release all or  substantially  all of the Collateral in
any  transaction  or series of  related  transactions  or permit  the  creation,
incurrence,  assumption or existence of any Lien on all or substantially  all of
the Collateral in any  transaction or series of related  transactions  to secure
any Obligations  other than  Obligations  owing to the Secured Parties under the
Loan  Documents,  (E) amend Section 2.13 or this Section 9.01,  (F) increase the
Commitments  of the Lenders,  (G) reduce the  principal  of, or interest on, the
Notes or any fees or other  amounts  payable  hereunder,  (H)  postpone any date
scheduled for any payment of principal of, or interest on, the Notes pursuant to
Section 2.04 or 2.07 or any date fixed for payment of any fees or other  amounts
payable  hereunder,  (I) limit the  liability of any Loan Party under any of the
Loan Documents or (J) increase the percentages included in clauses (a) or (b) of
the  definition of "Loan Value" and (ii) no amendment,  waiver or consent shall,
unless in writing and signed by Lenders  having 66 2/3% of the  Working  Capital
Commitments  at such time (other than any Lender  Party that is, at such time, a
Defaulting  Lender),  do any of the following at any time: (A) reduce the dollar
amount of the  liquidation  reserve  included in clause (b) of the definition of
"Loan Value", (B) decrease the liquidity reserve set forth on the Borrowing Base
Certificate,  (C) reduce the dollar amount set forth in Section  2.06(b)(ii)  or
3.02(a)(iii)(A)  or (D) waive the condition  specified in Section  3.02(a)(iii);
PROVIDED FURTHER that no amendment,  waiver or consent shall,  unless in writing
and signed by the Swing Line Bank or the  Issuing  Bank,  as the case may be, in
addition to the Lenders required above to take such action, affect the rights or
obligations  of the Swing Line Bank or of the Issuing  Bank, as the case may be,
under this Agreement; and PROVIDED FURTHER that no amendment,  waiver or consent
shall,  unless in writing  and  signed by an Agent in  addition  to the  Lenders
required  above to take such  action,  affect the rights or duties of such Agent
under this Agreement or the other Loan Documents.
<PAGE>
          (b) If, in connection with any proposed  amendment or waiver of any of
     the provisions of this Agreement or any other Loan Document as contemplated
     by clauses (i) through (ix) of Section  9.01(a)  above,  the consent of the
     Required  Lenders is obtained  but the consent of one or more of such other
     Lenders whose consent is not obtained,  then the Administrative Agent shall
     have the right to  purchase  (and such Lender  shall sell) the  interest of
     each such non-consenting Lender, together with accrued and unpaid interest,
     and assume each such Lender's Commitment.

     SECTION 9.02. NOTICES,  ETC. All notices and other communications  provided
for  hereunder  shall be in writing  (including  telegraphic,  telecopy or telex
communication) and mailed, telegraphed,  telecopied, telexed or delivered, if to
the Parent  Guarantor,  the Borrowers or any other Loan Party, at the address or
the  Parent  Guarantor  at  2400  South  MicroAge  Way,  Tempe,  Arizona  85282,
Attention:  Chief Financial Officer, with a copy to Corporate Counsel; if to any
Initial  Lender or the Initial  Issuing  Bank,  at its Domestic  Lending  Office
specified  opposite its name on Schedule I hereto; if to any other Lender Party,
at its Domestic  Lending  Office  specified in the  Assumption  Agreement or the
Assignment and Acceptance  pursuant to which it became a Lender Party; if to the
Collateral  Agent, at its address at 399 Park Avenue,  New York, New York 10043,
Attention:  Jeff Nitz; and if to the Administrative Agent, at its address at 399
Park  Avenue,  New York,  New York 10043,  Attention:  Jeff Nitz;  or, as to the
Parent  Guarantor,  any  Borrower  or the  Administrative  Agent,  at such other
address as shall be  designated  by such party in a written  notice to the other
parties  and,  as to each  other  party,  at such  other  address  as  shall  be
designated  by  such  party  in a  written  notice  to  the  Borrowers  and  the
Administrative  Agent. All such notices and  communications  shall, when mailed,
telegraphed,  telecopied or telexed,  be effective  when deposited in the mails,
delivered to the telegraph  company,  transmitted  by telecopier or confirmed by
telex answerback,  respectively,  except that notices and  communications to any
Agent  pursuant to Article II, III or VII shall not be effective  until received
by  such  Agent.  Delivery  by  telecopier  of an  executed  counterpart  of any
amendment or waiver of any  provision  of this  Agreement or the Notes or of any
Exhibit  hereto to be executed  and  delivered  hereunder  shall be effective as
delivery of an original executed counterpart thereof.

     SECTION  9.03.  NO WAIVER;  REMEDIES.  No failure on the part of any Lender
Party or any Agent to exercise, and no delay in exercising,  any right hereunder
or under any Note  shall  operate as a waiver  thereof;  nor shall any single or
partial  exercise  of any such  right  preclude  any other or  further  exercise
thereof or the exercise of any other right.  The  remedies  herein  provided are
cumulative and not exclusive of any remedies provided by law.

     SECTION 9.04. COSTS AND EXPENSES.  (a) The Borrowers  jointly and severally
agree to pay on demand (i) all  reasonable  costs and  expenses of each Agent in
connection   with  the   preparation,   execution,   delivery,   administration,
modification and amendment of the Loan Documents (including, without limitation,
(A) all due diligence, collateral review, syndication, transportation, computer,
duplication,   appraisal,  audit,  insurance,  consultant,  search,  filing  and
recording fees and expenses and (B) the reasonable  fees and expenses of counsel
for each Agent with respect  thereto,  with respect to advising such Agent as to
its rights and responsibilities,  or the perfection,  protection or preservation
of rights or interests,  under the Loan Documents,  with
<PAGE>
respect to negotiations  with any Loan Party or with other creditors of any Loan
Party or any of its  Subsidiaries  arising  out of any  Default or any events or
circumstances  that may give rise to a Default  and with  respect to  presenting
claims in or otherwise participating in or monitoring any bankruptcy, insolvency
or other  similar  proceeding  involving  creditors'  rights  generally  and any
proceeding  ancillary thereto) and (ii) all costs and expenses of each Agent and
each Lender Party in  connection  with the  enforcement  of the Loan  Documents,
whether in any action, suit or litigation,  any bankruptcy,  insolvency or other
similar proceeding  affecting  creditors' rights generally  (including,  without
limitation,  the reasonable fees and expenses of counsel for the  Administrative
Agent and each Lender Party with respect thereto).

          (b) The Borrowers  jointly and  severally  agree to indemnify and hold
     harmless  each Agent,  each Lender Party and each of their  Affiliates  and
     their  officers,  directors,  employees,  agents  and  advisors  (each,  an
     "INDEMNIFIED PARTY") from and against any and all claims, damages,  losses,
     liabilities and expenses  (including,  without limitation,  reasonable fees
     and  expenses  of  counsel)  that may be incurred by or asserted or awarded
     against any Indemnified Party, in each case arising out of or in connection
     with or by reason of (including, without limitation, in connection with any
     investigation,  litigation  or proceeding  or  preparation  of a defense in
     connection therewith) (i) the Facilities, the actual or proposed use of the
     proceeds  of the  Advances  or  the  Letters  of  Credit,  the  Transaction
     Documents  or any of the  transactions  contemplated  thereby  or (ii)  the
     actual or alleged  presence of  Hazardous  Materials on any property of any
     Loan Party or any of its Subsidiaries or any Environmental  Action relating
     in any way to any Loan  Party  or any of its  Subsidiaries,  except  to the
     extent such claim,  damage, loss, liability or expense is found in a final,
     non-appealable  judgment  by a  court  of  competent  jurisdiction  to have
     resulted  from  such  Indemnified   Party's  gross  negligence  or  willful
     misconduct. In the case of an investigation, litigation or other proceeding
     to which the  indemnity in this Section  9.04(b)  applies,  such  indemnity
     shall  be  effective  whether  or not  such  investigation,  litigation  or
     proceeding is brought by any Loan Party,  its  directors,  shareholders  or
     creditors or an Indemnified  Party or any Indemnified  Party is otherwise a
     party  thereto  and  whether or not the  transactions  contemplated  by the
     Transaction  Documents are  consummated.  The Borrowers  also agrees not to
     assert  any claim  against  any  Agent,  any  Lender  Party or any of their
     Affiliates,  or any of their  respective  officers,  directors,  employees,
     attorneys and agents,  on any theory of liability,  for special,  indirect,
     consequential or punitive  damages arising out of or otherwise  relating to
     the Facilities,  the actual or proposed use of the proceeds of the Advances
     or  the  Letters  of  Credit,  the  Transaction  Documents  or  any  of the
     transactions contemplated by the Transaction Documents.

          (c) If any payment of principal of, or Conversion  of, any  Eurodollar
     Rate  Advance is made by the  Borrowers  to or for the  account of a Lender
     Party other than on the last day of the Interest  Period for such  Advance,
     as a result of a payment or Conversion pursuant to Section 2.06, 2.09(b)(i)
     or 2.10(d),  acceleration  of the maturity of the Notes pursuant to Section
     6.01 or for any other reason,  or if the Borrowers fail to make any payment
     or prepayment of an Advance for which a notice of prepayment has been given
     or that is otherwise required to be made, whether pursuant to Section 2.04,
     2.06 or 6.01 or otherwise,  the Borrowers shall, upon demand by such Lender
     Party (with a copy of such demand to the Administrative  Agent), pay to the
     Administrative  Agent for the  account  of such  Lender  Party any  amounts
     required to
<PAGE>
     compensate such Lender Party for any additional  losses,  costs or expenses
     that it may reasonably incur as a result of such payment or such failure to
     pay or prepay, as the case may be, including, without limitation, any loss,
     cost or expense  incurred by reason of the  liquidation or  reemployment of
     deposits  or other funds  acquired by any Lender  Party to fund or maintain
     such Advance.

          (d) If any Loan  Party  fails to pay when due any costs,  expenses  or
     other amounts  payable by it under any Loan  Document,  including,  without
     limitation,  fees and expenses of counsel and indemnities,  such amount may
     be paid on  behalf of such Loan  Party by the  Administrative  Agent or any
     Lender Party, in its sole discretion.

          (e) Without  prejudice to the  survival of any other  agreement of any
     Loan Party  hereunder or under any other Loan Document,  the agreements and
     obligations  of the Borrowers  contained in Sections 2.10 and 2.12 and this
     Section 9.04 shall survive the payment in full of  principal,  interest and
     all other  amounts  payable  hereunder  and  under  any of the  other  Loan
     Documents.  SECTION 9.05.  RIGHT OF SET-OFF.  Upon (a) the  occurrence  and
     during the  continuance  of any Event of Default  and (b) the making of the
     request  or the  granting  of the  consent  specified  by  Section  6.01 to
     authorize  the  Administrative  Agent to declare  the Notes due and payable
     pursuant  to the  provisions  of Section  6.01,  each Agent and each Lender
     Party and each of their respective  Affiliates is hereby  authorized at any
     time and from time to time, to the fullest extent  permitted by law, to set
     off and otherwise apply any and all deposits  (general or special,  time or
     demand,  provisional or final) at any time held and other  indebtedness  at
     any time owing by such Agent, such Lender Party or such Affiliate to or for
     the credit or the account of the Parent  Guarantor or any Borrower  against
     any and all of the Obligations of the Parent Guarantor or the Borrowers now
     or hereafter  existing under the Loan  Documents,  irrespective  of whether
     such Agent or such  Lender  Party  shall  have made any  demand  under this
     Agreement  or such  Note or Notes  and  although  such  obligations  may be
     unmatured.  Each Agent and each Lender Party agrees  promptly to notify the
     Parent  Guarantor  or the  applicable  Borrower  after any such set-off and
     application;  PROVIDED, HOWEVER, that the failure to give such notice shall
     not affect the validity of such set-off and application. The rights of each
     Agent and each  Lender  Party and their  respective  Affiliates  under this
     Section are in addition to other  rights and remedies  (including,  without
     limitation, other rights of set-off) that such Agent, such Lender Party and
     their respective Affiliates may have.

     SECTION 9.06. BINDING EFFECT. This Agreement shall become effective when it
shall have been executed by the Borrowers,  the Parent  Guarantor and each Agent
and the Administrative Agent shall have been notified by each Initial Lender and
the Initial  Issuing Bank that such Initial Lender and the Initial  Issuing Bank
has executed it and thereafter shall be binding upon and inure to the benefit of
the Borrowers, the Parent Guarantor,  each Agent and each Lender Party and their
respective successors and assigns,  except that no Borrower shall have the right
to assign its rights  hereunder or any interest herein without the prior written
consent of the Lender Parties.
<PAGE>
     SECTION 9.07. ASSIGNMENTS AND PARTICIPATIONS. (a) Each Lender may assign to
one or more Eligible  Assignees  all or a portion of its rights and  obligations
under this Agreement  (including,  without  limitation,  all or a portion of its
Commitment or  Commitments,  the Advances owing to it and the Note or Notes held
by it); PROVIDED,  HOWEVER, that (i) each such assignment shall be of a uniform,
and not a varying, percentage of all rights and obligations under and in respect
of all of the  Facilities,  (ii) except in the case of an assignment to a Person
that, immediately prior to such assignment, was a Lender or an assignment of all
of a Lender's rights and obligations under this Agreement,  the aggregate amount
of the  Commitments  being assigned to such Eligible  Assignee  pursuant to such
assignment  (determined as of the date of the  Assignment  and  Acceptance  with
respect to such  assignment)  shall in no event be less than  $5,000,000,  (iii)
each such assignment shall be to an Eligible Assignee,  (iv) no such assignments
shall be  permitted  without the consent of the  Administrative  Agent until the
Administrative  Agent shall have notified the Lender Parties that syndication of
the Commitments  hereunder has been completed,  and (v) the parties to each such
assignment  shall  execute  and  deliver to the  Administrative  Agent,  for its
acceptance and recording in the Register, an Assignment and Acceptance, together
with  any  Note  or  Notes  subject  to such  assignment  and a  processing  and
recordation fee of $3,500.

          (b) Upon such execution,  delivery, acceptance and recording, from and
     after the effective date specified in such Assignment and  Acceptance,  (x)
     the  assignee  thereunder  shall be a party  hereto and, to the extent that
     rights and obligations  hereunder have been assigned to it pursuant to such
     Assignment and  Acceptance,  have the rights and obligations of a Lender or
     Issuing Bank,  as the case may be,  hereunder and (y) the Lender or Issuing
     Bank assignor  thereunder  shall, to the extent that rights and obligations
     hereunder  have  been  assigned  by it  pursuant  to  such  Assignment  and
     Acceptance,  relinquish  its rights and be  released  from its  obligations
     under this  Agreement  (and,  in the case of an Assignment  and  Acceptance
     covering all of the remaining  portion of an assigning  Lender's or Issuing
     Bank's rights and obligations under this Agreement,  such Lender or Issuing
     Bank shall cease to be a party hereto).

          (c) By executing and  delivering an Assignment  and  Acceptance,  each
     Lender Party assignor  thereunder and each assignee  thereunder  confirm to
     and agree  with each  other and the other  parties  thereto  and  hereto as
     follows: (i) other than as provided in such Assignment and Acceptance, such
     assigning Lender Party makes no  representation  or warranty and assumes no
     responsibility   with   respect   to   any   statements,    warranties   or
     representations  made in or in  connection  with any Loan  Document  or the
     execution, legality, validity, enforceability,  genuineness, sufficiency or
     value of, or the  perfection  or priority of any lien or security  interest
     created or purported to be created  under or in connection  with,  any Loan
     Document or any other instrument or document  furnished  pursuant  thereto;
     (ii) such assigning  Lender Party makes no  representation  or warranty and
     assumes no  responsibility  with respect to the financial  condition of any
     Loan Party or the performance or observance by any Loan Party of any of its
     obligations  under any Loan  Document or any other  instrument  or document
     furnished  pursuant  thereto;  (iii)  such  assignee  confirms  that it has
     received a copy of this  Agreement,  together  with copies of the financial
     statements  referred  to in  Section  4.01 and  such  other  documents  and
     information as it has deemed  appropriate  to make its own credit  analysis
     and  decision  to enter  into such  Assignment  and  Acceptance;  (iv) such
     assignee  will,  independently  and without  reliance upon
<PAGE>
     any Agent,  such assigning Lender Party or any other Lender Party and based
     on such documents and information as it shall deem appropriate at the time,
     continue to make its own credit  decisions  in taking or not taking  action
     under this  Agreement;  (v) such  assignee  confirms that it is an Eligible
     Assignee;  (vi) such assignee  appoints and  authorizes  each Agent to take
     such  action  as  agent on its  behalf  and to  exercise  such  powers  and
     discretion  under the Loan  Documents as are delegated to such Agent by the
     terms hereof,  together with such powers and  discretion as are  reasonably
     incidental thereto;  and (vii) such assignee agrees that it will perform in
     accordance  with their terms all of the  obligations  which by the terms of
     this  Agreement  are  required to be performed by it as a Lender or Issuing
     Bank, as the case may be.

          (d) The Administrative Agent shall maintain at its address referred to
     in Section 9.02 a copy of each Assumption Agreement and each Assignment and
     Acceptance  delivered  to  and  accepted  by it  and  a  register  for  the
     recordation  of the names  and  addresses  of the  Lender  Parties  and the
     Commitment  under each  Facility of, and  principal  amount of the Advances
     owing under each  Facility  to,  each  Lender  Party from time to time (the
     "REGISTER").  The entries in the Register  shall be conclusive  and binding
     for all purposes,  absent manifest error, and the Borrowers, the Agents and
     the Lender  Parties  may treat each  Person  whose name is  recorded in the
     Register as a Lender Party  hereunder  for all purposes of this  Agreement.
     The  Register  shall be  available  for  inspection  by any Borrower or any
     Lender Party at any reasonable  time and from time to time upon  reasonable
     prior notice.

          (e) Upon its receipt of an Assignment  and  Acceptance  executed by an
     assigning  Lender  Party and an assignee,  together  with any Note or Notes
     subject  to  such  assignment,  the  Administrative  Agent  shall,  if such
     Assignment and Acceptance  has been completed and is in  substantially  the
     form of Exhibit C hereto,  (i) accept such Assignment and Acceptance,  (ii)
     record the  information  contained  therein in the  Register and (iii) give
     prompt notice thereof to the Borrowers and each other Agent. In the case of
     any assignment by a Lender,  within five Business Days after its receipt of
     such notice, the Borrowers, at their own expense, shall execute and deliver
     to the Administrative Agent in exchange for the surrendered Note or Notes a
     new Note to the order of such  Eligible  Assignee in an amount equal to the
     Commitment  assumed by it under each Facility  pursuant to such  Assignment
     and  Acceptance  and, if any  assigning  Lender has  retained a  Commitment
     hereunder  under such  Facility,  a new Note to the order of such assigning
     Lender in an amount equal to the Commitment retained by it hereunder.  Such
     new Note or Notes shall be in an  aggregate  principal  amount equal to the
     aggregate  principal  amount of such  surrendered  Note or Notes,  shall be
     dated  the  effective  date of such  Assignment  and  Acceptance  and shall
     otherwise be in substantially the form of Exhibit A hereto.

          (f) The  Issuing  Bank may assign to an Eligible  Assignee  all of its
     rights and  obligations  under the undrawn  portion of its Letter of Credit
     Commitment at any time;  PROVIDED,  HOWEVER,  that (i) each such assignment
     shall  be to an  Eligible  Assignee  and  (ii)  the  parties  to each  such
     assignment shall execute and deliver to the  Administrative  Agent, for its
     acceptance  and recording in the Register,  an Assignment  and  Acceptance,
     together with a processing and recordation fee of $3,500.
<PAGE>
          (g) Each Lender Party may sell  participations  to one or more Persons
     (other  than any Loan  Party  or any of its  Affiliates)  in or to all or a
     portion of its  rights and  obligations  under this  Agreement  (including,
     without limitation, all or a portion of its Commitments, the Advances owing
     to it and the Note or Notes (if any) held by it); PROVIDED,  HOWEVER,  that
     (i) such  Lender  Party's  obligations  under  this  Agreement  (including,
     without  limitation,  its Commitments)  shall remain  unchanged,  (ii) such
     Lender Party shall remain solely  responsible  to the other parties  hereto
     for the  performance  of such  obligations,  (iii) such Lender  Party shall
     remain the holder of any such Note for all purposes of this Agreement, (iv)
     the  Borrowers,  the Agents and the other Lender  Parties shall continue to
     deal solely and  directly  with such Lender Party in  connection  with such
     Lender  Party's  rights and  obligations  under this  Agreement  and (v) no
     participant  under any such  participation  shall have any right to approve
     any  amendment  or waiver of any  provision  of any Loan  Document,  or any
     consent to any departure by any Loan Party therefrom,  except to the extent
     that such  amendment,  waiver or consent  would reduce the principal of, or
     interest on, the Notes or any fees or other amounts payable  hereunder,  in
     each case to the extent  subject to such  participation,  postpone any date
     fixed for any payment of  principal  of, or  interest  on, the Notes or any
     fees or other amounts payable hereunder, in each case to the extent subject
     to  such  participation,  or  release  all  or  substantially  all  of  the
     Collateral.

          (h) Any  Lender  Party  may,  in  connection  with any  assignment  or
     participation  or proposed  assignment  or  participation  pursuant to this
     Section 9.07,  disclose to the assignee or participant or proposed assignee
     or  participant,  any information  relating to the Parent  Guarantor or the
     Borrowers  furnished to such Lender Party by or on behalf of the Borrowers;
     PROVIDED,  HOWEVER,  that,  prior to any such  disclosure,  the assignee or
     participant or proposed assignee or participant shall agree to preserve the
     confidentiality  of any Confidential  Information  received by it from such
     Lender Party.

          (i)  Notwithstanding  any other provision set forth in this Agreement,
     any Lender  Party may at any time create a security  interest in all or any
     portion of its rights under this Agreement (including,  without limitation,
     the Advances  owing to it and the Note or Notes held by it) in favor of any
     Federal  Reserve  Bank in  accordance  with  Regulation  A of the  Board of
     Governors of the Federal Reserve System.

     SECTION 9.08. EXECUTION IN COUNTERPARTS.  This Agreement may be executed in
any  number  of  counterparts  and  by  different  parties  hereto  in  separate
counterparts,  each of which when so executed  shall be deemed to be an original
and all of which taken  together shall  constitute  one and the same  agreement.
Manual delivery of an executed counterpart of a signature page to this Agreement
by telecopier shall be effective as delivery of an original executed counterpart
of this Agreement.

     SECTION 9.09. NO LIABILITY OF THE ISSUING  BANK.  The Borrowers  assume all
risks of the acts or omissions of any beneficiary or transferee of any Letter of
Credit  with  respect to its use of such  Letter of Credit.  Neither the Issuing
Bank nor any of its officers or directors  shall be liable or  responsible  for:
(a) the use that may be made of any Letter of Credit or any acts or omissions of
any  beneficiary  or  transferee  in  connection  therewith;  (b) the  validity,
sufficiency or genuineness of documents,  or of any endorsement thereon, even if
such documents should
<PAGE>
prove to be in any or all respects invalid, insufficient,  fraudulent or forged;
(c) payment by the Issuing Bank against  presentation  of documents  that do not
comply with the terms of a Letter of Credit,  including failure of any documents
to bear any reference or adequate  reference to the Letter of Credit; or (d) any
other  circumstances  whatsoever  in making or failing to make payment under any
Letter of Credit,  except  that the  Borrowers  shall have a claim  against  the
Issuing  Bank,  and the Issuing  Bank shall be liable to the  Borrowers,  to the
extent of any direct, but not  consequential,  damages suffered by the Borrowers
that  the  Borrowers  prove  were  caused  by (i)  the  Issuing  Bank's  willful
misconduct or gross negligence as determined in a final, non-appealable judgment
by a court of competent  jurisdiction in determining whether documents presented
under any Letter of Credit comply with the terms of the Letter of Credit or (ii)
the Issuing  Bank's  willful  failure to make lawful  payment  under a Letter of
Credit  after  the  presentation  to it of a  draft  and  certificates  strictly
complying with the terms and conditions of the Letter of Credit.  In furtherance
and not in limitation of the  foregoing,  the Issuing Bank may accept  documents
that  appear on their face to be in order,  without  responsibility  for further
investigation, regardless of any notice or information to the contrary.

     SECTION 9.10.  RELEASE OF  COLLATERAL.  Upon the sale,  lease,  transfer or
other disposition of any item of Collateral of any Loan Party in accordance with
the terms of the Loan  Documents,  the Collateral  Agent will, at the Borrowers'
expense,  execute  and  deliver to such Loan Party such  documents  as such Loan
Party may reasonably  request to evidence the release of such item of Collateral
from the assignment and security interest granted under the Collateral Documents
in accordance with the terms of the Loan Documents.

     SECTION  9.11.  JURISDICTION,  ETC. (a) Each of the parties  hereto  hereby
irrevocably and  unconditionally  submits,  for itself and its property,  to the
nonexclusive  jurisdiction  of any New York State court or federal  court of the
United States of America  sitting in New York City, and any appellate court from
any  thereof,  in any action or  proceeding  arising  out of or relating to this
Agreement  or any of the other  Loan  Documents  to which it is a party,  or for
recognition  or  enforcement  of any  judgment,  and each of the parties  hereto
hereby irrevocably and unconditionally  agrees that all claims in respect of any
such action or proceeding may be heard and determined in any such New York State
court or, to the extent  permitted  by law, in such federal  court.  Each of the
parties  hereto  agrees that a final  judgment in any such action or  proceeding
shall be conclusive  and may be enforced in other  jurisdictions  by suit on the
judgment or in any other manner provided by law. Nothing in this Agreement shall
affect  any  right  that any  party may  otherwise  have to bring any  action or
proceeding  relating to this Agreement or any of the other Loan Documents in the
courts of any jurisdiction.

          (b) Each of the parties hereto irrevocably and unconditionally waives,
     to the fullest  extent it may legally and  effectively do so, any objection
     that it may now or  hereafter  have to the  laying  of venue  of any  suit,
     action or proceeding arising out of or relating to this Agreement or any of
     the other  Loan  Documents  to which it is a party in any New York State or
     federal court. Each of the parties hereto hereby irrevocably waives, to the
     fullest extent  permitted by law, the defense of an  inconvenient  forum to
     the maintenance of such action or proceeding in any such court.
<PAGE>
     SECTION 9.12. GOVERNING LAW. This Agreement and the Notes shall be governed
by, and construed in accordance with, the laws of the State of New York.

     SECTION  9.13.  WAIVER OF JURY  TRIAL.  Each of the Parent  Guarantor,  the
Borrowers,  the Agents and the Lender  Parties  irrevocably  waives all right to
trial  by jury in any  action,  proceeding  or  counterclaim  (whether  based on
contract,  tort or  otherwise)  arising  out of or  relating  to any of the Loan
Documents,  the  Advances or the actions of any Agent or any Lender Party in the
negotiation, administration, performance or enforcement thereof.
<PAGE>
     IN WITNESS  WHEREOF,  the parties  hereto have caused this  Agreement to be
executed by their respective officers thereunto duly authorized,  as of the date
first above written.

                                        MICROAGE TECHNOLOGY SERVICES, L.L.C.,
                                             as Borrower

                                        By /s/ James R. Daniel
                                           -------------------------------------
                                           Title: Treasurer
                                                  ------------------------------


                                        PINACOR, INC.,
                                             as Borrower


                                        By /s/ James R. Daniel
                                           -------------------------------------
                                           Title: Treasurer
                                                  ------------------------------


                                        MICROAGE, INC.,
                                             as Parent Guarantor


                                        By /s/ James R. Daniel
                                           -------------------------------------
                                           Title: CFO, ExVP & Treasurer
                                                  ------------------------------


                                        CITIBANK, N.A.,
                                             as Administrative Agent


                                        By /s/ Claudia Slacik
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------


                                        CITIBANK, N.A.,
                                             as Collateral Agent


                                        By /s/ Claudia Slacik
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------
<PAGE>
                                        IBM CREDIT CORPORATION,
                                             as Documentation Agent


                                        By /s/ Ronald J. Bachner
                                           -------------------------------------
                                           Title: Manager, Commercial Financing
                                                  Solutions Americas
                                                  ------------------------------


                                        THE CIT GROUP/BUSINESS CREDIT, INC.,
                                             as Syndication Agent

                                        By /s/ J. Lee
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------


                                        INITIAL LENDERS


                                        CITIBANK, N.A.

                                        By /s/ Claudia Slacik
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------


                                        IBM CREDIT CORPORATION


                                        By /s/ Ronald J. Bachner
                                           -------------------------------------
                                           Title: Manager, Commercial Financing
                                                  Solutions Americas
                                                  ------------------------------

                                        THE CIT GROUP/BUSINESS CREDIT, INC.


                                        By /s/ J. Lee
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------


                                        FLEET CAPITAL CORPORATION


                                        By /s/ Peter L. Skavla
                                           -------------------------------------
                                           Title: Senior Vice President
                                                  ------------------------------
<PAGE>
                                        MELLON BANK, N.A.


                                        By /s/ R. Shirinyam
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------


                                        IBJ WHITEHALL BUSINESS
                                        CREDIT CORPORATION


                                        By /s/
                                           -------------------------------------
                                           Title:
                                                  ------------------------------


                                        DEBIS FINANCIAL SERVICES, INC.


                                        By /s/ James M. Vandervark
                                           -------------------------------------
                                           Title: President ABL Division
                                                  ------------------------------


                                        FINOVA CAPITAL CORPORATION


                                        By /s/
                                           -------------------------------------
                                           Title:
                                                  ------------------------------


                                        INITIAL ISSUING BANK


                                        CITIBANK, N.A.


                                        By /s/ Claudia Slacik
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------
<PAGE>
                                        SWING LINE BANK


                                        CITIBANK, N.A.


                                        By /s/ Claudia Slacik
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------
<PAGE>
                                        INITIAL ISSUING BANK


                                        CITIBANK, N.A.


                                        By /s/ Claudia Slacik
                                           -------------------------------------
                                           Title: Vice President
                                                  ------------------------------

<PAGE>
                                   SCHEDULE I

                   COMMITMENTS AND APPLICABLE LENDING OFFICES

================================================================================
                            Working       Letter of      Domestic     Eurodollar
                            Capital         Credit       Lending       Lending
Name of Initial Lender     Commitment     Commitment      Office        Office
================================================================================

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

================================================================================
<PAGE>
                                                                       EXHIBIT A

                                                                         FORM OF
                                                                 PROMISSORY NOTE


$_______________  Dated:  _________ __, ____


     FOR VALUE RECEIVED, the undersigned,  MicroAge Technology Services, L.L.C.,
a Delaware limited liability company, and Pinacor,  Inc., a Delaware corporation
(collectively, the "BORROWERS"),  jointly and severally HEREBY PROMISE TO PAY to
the order of  _________________________  (the  "LENDER")  for the account of its
Applicable Lending Office (as defined in the Credit Agreement referred to below)
the  aggregate  principal  amount of the Working  Capital  Advances  (as defined
below)  owing to the Lender by the  Borrowers  pursuant to the Credit  Agreement
dated as of October 28, 1999 (as amended,  supplemented  or  otherwise  modified
from time to time,  the "CREDIT  AGREEMENT";  terms  defined  therein being used
herein as therein defined) among the Borrowers,  MicroAge,  Inc., the Lender and
certain other lender parties party thereto, Citibank, N.A., as Collateral Agent,
IBM Credit Corporation,  as Documentation Agent, The CIT Group/Business  Credit,
Inc., as Syndication Agent, and Citibank,  N.A., as Administrative Agent and for
the Lender and such other lender parties, on the Termination Date.

     The Borrowers  jointly and severally  promise to pay interest on the unpaid
principal  amount of each Working  Capital Advance from the date of such Working
Capital  Advance until such  principal  amount is paid in full, at such interest
rates, and payable at such times, as are specified in the Credit Agreement.

     Both  principal  and  interest  are  payable in lawful  money of the United
States  of   America  to   Citibank,   N.A.,   as   Administrative   Agent,   at
_______________,  _______________  __________  in same day funds.  Each  Working
Capital  Advance owing to the Lender by the Borrowers and the maturity  thereof,
and all payments made on account of principal thereof,  shall be recorded by the
Lender and, prior to any transfer hereof,  endorsed on the grid attached hereto,
which is part of this Promissory Note;  PROVIDED,  HOWEVER,  that the failure of
the  Lender to make any such  recordation  or  endorsement  shall not affect the
Obligations of the Borrowers under this Promissory Note.

     This Promissory Note is one of the Notes referred to in, and is entitled to
the benefits of, the Credit Agreement. The Credit Agreement, among other things,
(i) provides for the making of advances (the "WORKING CAPITAL  ADVANCES") by the
Lender to the Borrowers  from time to time in an aggregate  amount not to exceed
at any time  outstanding  the U.S.  dollar  amount  first above  mentioned,  the
indebtedness  of the Borrowers  resulting from each such Working Capital Advance
being  evidenced by this  Promissory  Note,  and (ii)  contains  provisions  for
acceleration  of the maturity hereof upon the happening of certain stated events
and also for  prepayments  on account of principal  hereof prior to the maturity
hereof upon the terms and conditions therein  specified.  The obligations of the
Borrowers  under  this  Promissory  Note and
<PAGE>
the other Loan  Documents,  and the  obligations of the other Loan Parties under
the Loan  Documents,  are  secured by the  Collateral  as  provided  in the Loan
Documents.

                                        MICROAGE TECHNOLOGY SERVICES, L.L.C.,
                                             as Borrower

                                        By /s/ James R. Daniel
                                           -------------------------------------
                                           Title: Treasurer
                                                  ------------------------------


                                        PINACOR, INC.,
                                             as Borrower


                                        By /s/ James R. Daniel
                                           -------------------------------------
                                           Title: Treasurer
                                                  ------------------------------

<PAGE>
                       ADVANCES AND PAYMENTS OF PRINCIPAL

================================================================================
                                  Amount of           Unpaid
              Amount of        Principal Paid        Principal       Notation
 Date          Advance           or Prepaid           Balance        Made By
================================================================================

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

================================================================================
<PAGE>
                                                                       EXHIBIT B

                                                                         FORM OF
                                                             NOTICE OF BORROWING

Citibank, N.A.,
  as Administrative Agent
  under the Credit Agreement
  referred to below

____________________

____________________                                 [Date]


                     Attention: ____________________________


Ladies and Gentlemen:

     The undersigned,  MicroAge Technology Services,  L.L.C. and Pinacor,  Inc.,
refer  to the  Credit  Agreement  dated as of  October  28,  1999  (as  amended,
supplemented  or otherwise  modified from time to time, the "CREDIT  AGREEMENT";
the terms  defined  therein  being used  herein as therein  defined),  among the
undersigned,,  MicroAge, Inc., the Lender Parties party thereto, Citibank, N.A.,
as Collateral Agent, IBM Credit Corporation, as Documentation Agent, and The CIT
Group/Business  Credit,  Inc., as  Syndication  Agent,  and  Citibank,  N.A., as
Administrative  Agent and for the Lender  Parties,  and hereby jointly gives you
notice,  irrevocably,  pursuant to Section 2.02 of the Credit Agreement that the
undersigned hereby requests a Borrowing under the Credit Agreement,  and in that
connection  sets forth below the  information  relating to such  Borrowing  (the
"PROPOSED BORROWING") as required by Section 2.02(a) of the Credit Agreement:

     (i) The Business Day of the Proposed Borrowing is _________ __, ____.

     (ii) The Facility  under which the  Proposed  Borrowing is requested is the
_______________ Facility.

     (iii) The Type of Advances  comprising the Proposed Borrowing is [Base Rate
Advances] [Eurodollar Rate Advances].

     (iv) The aggregate amount of the Proposed Borrowing is $__________.

     [(v) The initial  Interest  Period for each Eurodollar Rate Advance made as
part of the Proposed Borrowing is __________ month[s].]
<PAGE>
     The undersigned hereby certifies that the following  statements are true on
the date hereof, and will be true on the date of the Proposed Borrowing:

          (A) the representations and warranties contained in each Loan Document
     are  correct on and as of the date of the  Proposed  Borrowing,  before and
     after giving effect to the Proposed Borrowing and to the application of the
     proceeds  therefrom,  as though  made on and as of such date other than any
     such  representations  or  warranties  that,  by  their  terms,  refer to a
     specific date other than the date of the Proposed Borrowing, in which case,
     as of such specific date;

          (B) no event has occurred and is continuing, or would result from such
     Proposed Borrowing or from the application of the proceeds therefrom,  that
     constitutes a Default; and

          (C)  the sum of the  Loan  Values  of the  Eligible  Collateral  MINUS
     $20,000,000  exceeds the aggregate  principal amount of the Working Capital
     Advances  PLUS Swing Line  Advances  PLUS  Letter of Credit  Advances to be
     outstanding  PLUS the  Available  Amount  of all  Letters  of  Credit  then
     outstanding after giving effect to the Proposed Borrowing.

     Manual  delivery of an executed  counterpart of this Notice of Borrowing by
telecopier shall be effective as delivery of an original executed counterpart of
this Notice of Borrowing.


                                   Very truly yours,

                                   MICROAGE TECHNOLOGY SERVICES, L.L.C.


                                   By: /s/ James R. Daniel
                                      ------------------------------------------
                                     Title: Treasurer
                                           -------------------------------------


                                   PINACOR, INC.


                                   By: /s/ James R. Daniel
                                      ------------------------------------------
                                     Title: Treasurer
                                           -------------------------------------
<PAGE>
                                                                       EXHIBIT C

                                                                         FORM OF
                                                       ASSIGNMENT AND ACCEPTANCE



     Reference is made to the Credit  Agreement dated as of October 28, 1999 (as
amended,  supplemented  or  otherwise  modified  from time to time,  the "CREDIT
AGREEMENT";  the terms defined therein,  unless otherwise defined herein,  being
used herein as therein defined) among,  MicroAge Technology Services,  L.L.C., a
Delaware  limited   liability  company  ("MTS"),   Pinacor,   Inc.,  a  Delaware
corporation ("PINACOR", and together with MTS, the "BORROWERS"), MicroAge, Inc.,
a Delaware  corporation  (the  "PARENT  GUARANTOR"),  the Lender  Parties  party
thereto,  Citibank,  N.A.,  as  Collateral  Agent,  IBM Credit  Corporation,  as
Documentation Agent, The CIT Group/Business  Credit, Inc., as Syndication Agent,
and Citibank, N.A., as Administrative Agent and for the Lender Parties.

     Each "Assignor"  referred to on Schedule 1 hereto (each, an "ASSIGNOR") and
each "Assignee"  referred to on Schedule 1 hereto (each,  an "ASSIGNEE")  agrees
severally  with  respect to all  information  relating to it and its  assignment
hereunder and on Schedule 1 hereto as follows:

     1. Such Assignor  hereby sells and assigns,  without  recourse except as to
the representations and warranties made by it herein, to such Assignee, and such
Assignee hereby purchases and assumes from such Assignor,  an interest in and to
such Assignor's rights and obligations under the Credit Agreement as of the date
hereof equal to the  percentage  interest  specified on Schedule 1 hereto of all
outstanding  rights and  obligations  under the Credit  Agreement.  After giving
effect to such sale and assignment,  such Assignee's  Commitments and the amount
of the  Advances  owing to such  Assignee  will be as set  forth on  Schedule  1
hereto.

     2. Such  Assignor  (i)  represents  and  warrants  that it is the legal and
beneficial owner of the interest or interests being assigned by it hereunder and
that such  interest or interests are free and clear of any adverse  claim;  (ii)
makes no representation  or warranty and assumes no responsibility  with respect
to any statements,  warranties or representations  made in or in connection with
any  Loan  Document  or  the  execution,  legality,  validity,   enforceability,
genuineness,  sufficiency or value of, or the perfection or priority of any lien
or security  interest  created or purported to be created under or in connection
with, any Loan Document or any other instrument or document  furnished  pursuant
thereto; (iii) makes no representation or warranty and assumes no responsibility
with respect to the financial  condition of any Loan Party or the performance or
observance by any Loan Party of any of its  obligations  under any Loan Document
or any  other  instrument  or  document  furnished  pursuant  thereto;  and (iv)
attaches  the  Note or  Notes  held by  such  Assignor  and  requests  that  the
Administrative Agent exchange such Note or Notes for a new Note or Notes payable
to the order of such Assignee in an amount equal to the  Commitments  assumed by
such Assignee pursuant hereto or new Notes payable to the order of such Assignee
in an amount equal to the Commitments assumed by such Assignee pursuant
<PAGE>
hereto and such Assignor in an amount equal to the Commitments  retained by such
Assignor under the Credit  Agreement,  respectively,  as specified on Schedule 1
hereto.

     3. Such  Assignee  (i)  confirms  that it has received a copy of the Credit
Agreement,  together  with  copies of the  financial  statements  referred to in
Section 4.01 thereof and such other  documents and  information as it has deemed
appropriate  to make its own credit  analysis  and  decision  to enter into this
Assignment and Acceptance;  (ii) agrees that it will,  independently and without
reliance  upon any Agent,  any  Assignor or any other  Lender Party and based on
such  documents  and  information  as it shall  deem  appropriate  at the  time,
continue to make its own credit  decisions in taking or not taking  action under
the Credit  Agreement;  (iii)  confirms  that it is an Eligible  Assignee;  (iv)
appoints  and  authorizes  each Agent to take such action as agent on its behalf
and to  exercise  such powers and  discretion  under the Loan  Documents  as are
delegated  to such Agent by the terms  thereof,  together  with such  powers and
discretion as are reasonably incidental thereto; (v) agrees that it will perform
in accordance with their terms all of the  obligations  that by the terms of the
Credit  Agreement are required to be performed by it as a Lender Party; and (vi)
attaches any U.S.  Internal Revenue Service forms required under Section 2.12 of
the Credit Agreement.

     4. Following the execution of this  Assignment and  Acceptance,  it will be
delivered  to the  Administrative  Agent for  acceptance  and  recording  by the
Administrative Agent. The effective date for this Assignment and Acceptance (the
"EFFECTIVE Date") shall be the date of acceptance  hereof by the  Administrative
Agent, unless otherwise specified on Schedule 1 hereto.

     5. Upon such  acceptance and recording by the  Administrative  Agent, as of
the Effective  Date, (i) such Assignee shall be a party to the Credit  Agreement
and, to the extent provided in this  Assignment and Acceptance,  have the rights
and  obligations of a Lender Party  thereunder and (ii) such Assignor  shall, to
the extent provided in this Assignment and Acceptance, relinquish its rights and
be released  from its  obligations  under the Credit  Agreement  (other than its
rights and  obligations  under the Loan Documents  that are specified  under the
terms of such Loan  Documents to survive the payment in full of the  Obligations
of the Loan Parties under the Loan Documents to the extent any claim  thereunder
relates to an event arising prior to the Effective  Date of this  Assignment and
Acceptance)  and, if this Assignment and Acceptance  covers all of the remaining
portion  of the  rights  and  obligations  of such  Assignor  under  the  Credit
Agreement, such Assignor shall cease to be a party thereto.

     6. Upon such acceptance and recording by the Administrative Agent, from and
after the Effective Date, the Administrative Agent shall make all payments under
the Credit  Agreement and the Notes in respect of the interest  assigned  hereby
(including,   without  limitation,  all  payments  of  principal,  interest  and
commitment fees with respect  thereto) to such Assignee.  Such Assignor and such
Assignee  shall make all  appropriate  adjustments  in payments under the Credit
Agreement and the Notes for periods prior to the Effective Date directly between
themselves.

     7. This  Assignment and  Acceptance  shall be governed by, and construed in
accordance with, the laws of the State of New York.
<PAGE>
     8.  This  Assignment  and  Acceptance  may be  executed  in any  number  of
counterparts and by different parties hereto in separate  counterparts,  each of
which when so executed  shall be deemed to be an original and all of which taken
together shall  constitute  one and the same  agreement.  Manual  delivery of an
executed  counterpart  of  Schedule  1 to  this  Assignment  and  Acceptance  by
telecopier shall be effective as delivery of an original executed counterpart of
this Assignment and Acceptance.

     IN WITNESS WHEREOF,  each Assignor and each Assignee have caused Schedule 1
to this  Assignment and  Acceptance to be executed by their  officers  thereunto
duly authorized as of the date specified thereon.
<PAGE>
                                   SCHEDULE 1
                                       TO
                            ASSIGNMENT AND ACCEPTANCE

<TABLE>
<CAPTION>
ASSIGNOR
WORKING CAPITAL FACILITY
<S>                                          <C>         <C>       <C>         <C>        <C>
  Percentage interest assigned                     %         %           %          %           %
  Working Capital Commitment assigned        $           $         $           $          $
  Aggregate outstanding principal amount of
    Working Capital Advances assigned        $           $         $           $          $
  Principal amount of Note
    payable to ASSIGNOR                      $           $         $           $          $

LETTER OF CREDIT FACILITY
  Letter of Credit Commitment assigned       $           $         $           $          $
  Letter of Credit Commitment retained       $           $         $           $          $
</TABLE>
<PAGE>
<TABLE>
<CAPTION>
ASSIGNEE
WORKING CAPITAL FACILITY
<S>                                           <C>         <C>       <C>         <C>        <C>
  Percentage interest assigned                      %         %           %          %           %
  Working Capital Commitment assigned         $           $         $           $          $
  Aggregate outstanding principal amount of
    Working Capital Advances assigned         $           $         $           $          $
  Principal amount of Note
    payable to ASSIGNEE                       $           $         $           $          $

LETTER OF CREDIT FACILITY
  Letter of Credit Commitment assumed         $           $         $           $          $
</TABLE>
<PAGE>
Effective Date (if other than date of acceptance by Administrative Agent):
(1) _________ __, ____


                                    ASSIGNORS


                                                              , as Assignor
                                    --------------------------

                                    By
                                        ----------------------------------------
                                     Title:
                                            ------------------------------------

                                    Dated: _________ __, ____



                                                              , as Assignor
                                    --------------------------

                                    By
                                        ----------------------------------------
                                     Title:
                                            ------------------------------------

                                    Dated: _________ __, ____



                                                              , as Assignor
                                    --------------------------

                                    By
                                        ----------------------------------------
                                     Title:
                                            ------------------------------------

                                    Dated: _________ __, ____



                                                              , as Assignor
                                    --------------------------

                                    By
                                        ----------------------------------------
                                     Title:
                                            ------------------------------------

                                    Dated: _________ __, ____



                                                              , as Assignor
                                    --------------------------

                                    By
                                        ----------------------------------------
                                     Title:
                                            ------------------------------------

                                    Dated: _________ __, ____

- ----------
(1)  This date should be no earlier than five  Business  Days after the delivery
     of this Assignment and Acceptance to the Administrative Agent.
<PAGE>

                                    ASSIGNEES


                                                              , as Assignee
                                    --------------------------

                                    By
                                       -----------------------------------------
                                       Title:
                                              ----------------------------------

                                    Dated:  _________ __, ____

                                    Domestic Lending Office:


                                    Eurodollar Lending Office:




                                                              , as Assignee
                                    --------------------------

                                    By
                                       -----------------------------------------
                                       Title:
                                              ----------------------------------

                                    Dated:  _________ __, ____

                                    Domestic Lending Office:


                                    Eurodollar Lending Office:



                                                              , as Assignee
                                    --------------------------

                                    By
                                       -----------------------------------------
                                       Title:
                                              ----------------------------------

                                    Dated:  _________ __, ____

                                    Domestic Lending Office:


                                    Eurodollar Lending Office:



                                                              , as Assignee
                                    --------------------------

                                    By
                                       -----------------------------------------
                                       Title:
                                              ----------------------------------

                                    Dated:  _________ __, ____

                                    Domestic Lending Office:


                                    Eurodollar Lending Office:



                                                              , as Assignee
                                    --------------------------

                                    By
                                       -----------------------------------------
                                       Title:
                                              ----------------------------------

                                    Dated:  _________ __, ____

                                    Domestic Lending Office:


                                    Eurodollar Lending Office:


Accepted (2)[and Approved] this ____
day of ___________, ____

CITIBANK, N.A.,
     as Administrative Agent


By /s/ Claudia Slacik
- ------------------------------
Title: Vice President
- ------------------------------

(3)[Approved this ____ day
of _____________, ____

MICROAGE, INC.


By /s/ James R. Daniel
- ------------------------------
Title: CFO, ExVP & Treasurer
- ------------------------------
- ----------
(2)  Required if the Assignee is an Eligible Assignee solely by reason of clause
     (a)(viii) or (b) of the definition of "Eligible Assignee".

(3)  See footnote 2.

                        AMENDMENT NO. 1 AND WAIVER TO THE
                                CREDIT AGREEMENT

                          Dated as of January 30, 2000

          AMENDMENT NO. 1 AND WAIVER TO THE CREDIT AGREEMENT (this  "AMENDMENT")
among  MicroAge  Technology  Services,  L.L.C.,  a  Delaware  limited  liability
company, and Pinacor, Inc., a Delaware corporation (the "BORROWERS"),  MicroAge,
Inc., a Delaware  corporation  (the "PARENT  GUARANTOR"),  the banks,  financial
institutions  and other  institutional  lenders parties to the Credit  Agreement
referred to below  (collectively,  the "LENDERS"),  IBM Credit  Corporation,  as
documentation  agent, The CIT  Group/Business  Credit, as syndication agent, and
Citibank,  N.A., as collateral agent and administrative  agent (the "AGENT") for
the Lenders.

          PRELIMINARY STATEMENTS:

          (1) The  Borrowers,  the Parent  Guarantor,  the Lenders and the Agent
have entered into a Credit  Agreement  dated as of October 28, 1999 (the "CREDIT
AGREEMENT").  Capitalized terms not otherwise defined in this Amendment have the
same meanings as specified in the Credit Agreement.

          (2) The Borrowers have requested that the Credit  Agreement be amended
to permit the  amendment of  Attachment E to the Amended and Restated  Agreement
for Wholesale  Financing dated October 29, 1999 (the "IBMCC AGREEMENT")  between
IBM Credit Corporation, MicroAge Computer Centers, Inc., MTS Holding Company and
the Borrowers  from time to time to amend the list of authorized  suppliers with
the consent of only the Agent.  The Borrowers  have further  requested  that the
Required Lenders consent to the amendment of the IBMCC Agreement as set forth on
Schedule I attached to this Amendment.

          (3) As  described  in  Schedule II  attached  to this  Amendment,  the
Borrowers have proposed to create two new  bankruptcy-remote  Subsidiaries  (the
"NEW MORTGAGE  SUBSIDIARIES") to facilitate a $13,000,000  mortgage financing on
the property located at 1330 West Southern, Tempe, Arizona (the "PROPERTY"). The
proposed  lender  of  such  mortgage   financing  has  requested  that  the  New
Subsidiaries  be excluded  from the  operation of Section  5.01(j) of the Credit
Agreement (Covenant to Guarantee Obligations and Give Security).

          (4) As  described  in Schedule  III  attached to this  Amendment,  the
Borrowers  have  proposed to sell the assets of the Latin  American  Division of
Pinacor and Pinacor's  Subsidiaries that distribute technology products in Latin
America  (collectively,  "PLA").  The  proposed  structure  of the  sale  of PLA
includes an Investment  in the buyer of such assets in the form of  intercompany
notes and an agreement  to provide a $4,000,000  letter of credit for such buyer
for a period of six months.

                                       1
<PAGE>
          (5) The Borrowers  have proposed to form a new  Subsidiary of MTS (the
"BTOB  SUBSIDIARY")  to which MTS would  contribute  its  business  to  business
Internet assets and business. The Borrowers have requested that up to 20% of the
capital stock of the BtoB Subsidiary be made available as stock options or other
equity incentives for officers and employees of the BtoB Subsidiary.

          (6)  The  Borrowers  have  requested  that  the  financial   covenants
contained in Section 5.04 the Credit Agreement be amended as set forth below.

          (7) The Borrowers have requested that the Required  Lenders  authorize
the Agent to amend the Intercreditor Agreement dated as of October 29, 1999 (the
"IBM INTERCREDITOR  AGREEMENT")  between IBM Credit Corporation and the Agent to
permit IBM Credit  Corporation to have a first priority Lien on all  Receivables
owed to the  Borrowers  from  time to time by  International  Business  Machines
Corporation   and  IBM  Credit   Corporation  as  security  for  the  Borrowers'
obligations under the IBMCC Agreement.

          (8) The  Required  Lenders  are,  on the terms and  conditions  stated
below,  willing to grant the request of the  Borrowers and the Borrowers and the
Required  Lenders have agreed to amend the Credit  Agreement as hereinafter  set
forth.

          SECTION  1.  PHASE  I  AMENDMENTS  TO  CREDIT  AGREEMENT.  The  Credit
Agreement is,  effective as of January 30, 2000 and subject to the  satisfaction
of the  conditions  precedent  set forth in  Section  6(a),  hereby  amended  as
follows:

          (a) Section 1.01 is amended as follows:

               (i) deleting the definition of "Fixed Charge  Coverage  Ratio" in
          its entirety;

               (ii)  adding  the  following   definition   in  the   appropriate
          alphabetical order:

               "INTEREST  COVERAGE RATIO" means,  at any date of  determination,
          the ratio of (a)  Consolidated  EBITDA to (b) interest payable on, and
          amortization  of debt  discount in respect  of, all Debt for  Borrowed
          Money  (including   expenses  incurred  under  the  Receivables  Sales
          Agreements and flooring subsidies),  in each case, of or by the Parent
          Guarantor  and its  Subsidiaries  during the  applicable  period  most
          recently  ended for which  financial  statements  are  required  to be
          delivered to the Lender Parties pursuant to Section 5.03(b) or (c), as
          the case may be.

               (iii) by amending  clause (a) of the  definition of  "Debt/EBITDA
          Ratio" in full to read as follows:

          (a) the average of the sum of (i) Consolidated total Debt for Borrowed
          Money plus (ii) the  Available  Amount of  Letters of Credit,  in each
          case of the Parent  Guarantor  and its  Subsidiaries  as at the end of

                                       2
<PAGE>
          each week ended within the most recently  ended fiscal  quarter of the
          Parent  Guarantor for which  financial  statements  are required to be
          delivered to the Lender Parties pursuant to Section 5.03(b) or (c), as
          the case may be,

               (iv) by amending the definition of  "Applicable  Letter of Credit
          Fee" by (1) deleting the phrase "4.25:1.0 or greater" below the phrase
          "LEVEL VI" in the chart and substituting therefor the phrase "4.25:1.0
          or greater,  but less than 6.00:1.0",  and (2) inserting at the bottom
          of the chart the following new "LEVEL VII":

          LEVEL VII
          ---------
          6.00:1.0 or greater                          3.125%

               and (3) by  deleting  in clause  (B) of the  PROVISO  the  phrase
          "Level VI" and substituting therefor the phrase "Level VII";

               and (v) by amending the definition of "Applicable  Margin" by (1)
          deleting the phrase  "4.25:1.0 or greater" below the phrase "LEVEL VI"
          in the  chart  and  substituting  therefor  the  phrase  "4.25:1.0  or
          greater,  but less than 6.00:1.0",  and (2) inserting at the bottom of
          the chart the following new "LEVEL VII":

          LEVEL VII
          ---------
          6.00:1.0 or greater                   2.50%                3.50%

               and (3) by  deleting  in clause  (B) of the  PROVISO  the  phrase
          "Level VI" and substituting therefor the phrase "Level VII".

          (b) Section  2.06(b)(ii)  is hereby  amended by inserting  immediately
     after  the  phrase  "the  Letter  of Credit  Advances  and the  Swing  Line
     Advances"  the phrase  "and  deposit  an amount in the L/C Cash  Collateral
     Account".

          (c) Section 5.02(b)(iii)(E) is amended in full to read as follows:

               (E) Debt  secured by a mortgage on the real  property  located at
          1330 West Southern,  Tempe,  Arizona in an aggregate  principal amount
          not to exceed $15,000,000,  together with indemnification and guaranty
          of rent obligations customary for such mortgage financings,

          (d) Section 5.02(g)(iv) is amended in full to read as follows:

               (iv) the  Parent  Guarantor  and the  Borrowers  may issue  stock
          options  to the  directors  and  employees  of such Loan Party and the
          Subsidiary of MTS capitalized  with the business to business  Internet
          assets and  business  of MTS (the "BTOB  SUBSIDIARY")  may issue stock
          options to the officers and  employees  of the BtoB  Subsidiary  in an
          aggregate  amount not to exceed 20% of the  capital  stock of the BtoB
          Subsidiary.

                                       3
<PAGE>
          (e) Section  5.02(k) is amended by (i) adding after the date  "October
     28, 1999" the  parenthetical  "(the "IBMCC  AGREEMENT")" and (ii) adding to
     the end thereof the following proviso:

          PROVIDED, that any amendment to Attachment E (Authorized Suppliers) of
          the IBMCC Agreement may be made with the consent of the Administrative
          Agent.

          (f)  Section  5.03(b) is amended by  inserting  immediately  after the
     phrase "As soon as available and" the following language:

          (x) in any event  within 45 days  after the end of each  Fiscal  Year,
          preliminary  Consolidated and  Consolidating  statements of income and
          cash  flows of the  Parent  Guarantor  and its  Subsidiaries  for such
          Fiscal  Year,  in  reasonable  detail and duly  certified  (subject to
          year-end  audit  adjustments)  by the chief  financial  officer of the
          Parent  Guarantor  as having been  prepared in  accordance  with GAAP,
          together  with  (i) a  certificate  of said  officer  stating  that no
          Default has occurred and is  continuing  or, if a Default has occurred
          and is continuing, a statement as to the nature thereof and the action
          that the Parent  Guarantor has taken and proposes to take with respect
          thereto and (ii) a schedule in form satisfactory to the Administrative
          Agent of the computations  used by the Parent Guarantor in determining
          compliance with the covenants contained in Section 5.04, PROVIDED that
          in the event of any  change in GAAP  used in the  preparation  of such
          financial  statements,  the Parent  Guarantor  shall also provide,  if
          necessary for the  determination  of  compliance  with Section 5.04, a
          statement of  reconciliation  conforming such financial  statements to
          GAAP and (y)

          (g)  Section  5.03(d) is amended by  inserting  immediately  after the
     phrase  "within  30 days  after the end of each  month"  the  parenthetical
     phrase "(other than any month that is the last month of a Fiscal Year or of
     the first  three  fiscal  quarters  of a Fiscal  Year for  which  financial
     statements  are delivered  pursuant to Section  5.03(b) or (c), as the case
     may be)".

          (h)  Section  5.03(n)  is  amended by  deleting  the  figure  "30" and
     substituting therefor the figure "60".

          (i)  Section  5.03(o)  is  amended by  deleting  the  figure  "30" and
     substituting therefor the figure "60".

          (j) Section 5.04(a) is amended by deleting the table set forth therein
     and substituting therefor the following:

                                       4
<PAGE>
                       Period                                           Ratio
                       ------                                           -----
     Four Fiscal Quarters ended April 30, 2000                        17.00:1.00
     Four Fiscal Quarters ended July 31, 2000                         22.00:1.00
     Four Fiscal Quarters ended October 31, 2000                       9.50:1.00
     Four Fiscal Quarters ended January 31, 2001                       6.00:1.00
     Four Fiscal Quarters ended April 30, 2001                         5.00:1.00
     Four Fiscal Quarters ended July 31, 2001                          4.00:1.00
     Four Fiscal Quarters ended October 31, 2001                       3.50:1.00
     Four Fiscal Quarters ended January 31, 2002                       3.50:1.00
     Four Fiscal Quarters ended April 30, 2002                         3.50:1.00
     Four Fiscal Quarters ended July 31, 2002                          3.50:1.00

          (k) Section 5.04(b) is amended in full to read as follows:

          (b)  INTEREST  COVERAGE  RATIO.  Maintain  at all  times  an  Interest
     Coverage  Ratio of not less than the ratio set forth  below for each period
     set forth below:

                       Period                                           Ratio
                       ------                                           -----
     Fiscal Quarter ended April 30, 2000                               0.25:1.00
     Two Fiscal Quarters ended July 31, 2000                           0.55:1.00
     Three Fiscal Quarters ended October 31, 2000                      0.90:1.00
     Four Fiscal Quarters ended January 31, 2001                       1.10:1.00
     Four Fiscal Quarters ended April 30, 2001                         1.30:1.00
     Four Fiscal Quarters ended July 31, 2001                          1.50:1.00
     Four Fiscal Quarters ended October 31, 2001                       1.75:1.00
     Four Fiscal Quarters ended January 31, 2002                       2.00:1.00
     Four Fiscal Quarters ended April 30, 2002                         2.00:1.00
     Four Fiscal Quarters ended July 31, 2002                          2.00:1.00

          (l) Section 5.04(c) is amended by deleting the table set forth therein
     and substituting therefor the following:

                       Period                                           Amount
                       ------                                           ------
     Fiscal Quarter ended April 30, 2000                             $ 2,500,000
     Two Fiscal Quarters ended July 31, 2000                         $12,000,000
     Three Fiscal Quarters ended October 31, 2000                    $26,000,000
     Four Fiscal Quarters ended January 31, 2001                     $51,000,000
     Four Fiscal Quarters ended April 30, 2001                       $72,000,000
     Four Fiscal Quarters ended July 31, 2001                        $85,000,000
     Four Fiscal Quarters ended October 31, 2001                     $90,000,000
     Four Fiscal Quarters ended January 31, 2002                     $90,000,000
     Four Fiscal Quarters ended April 30, 2002                       $90,000,000
     Four Fiscal Quarters ended July 31, 2002                        $90,000,000

                                       5
<PAGE>
          SECTION 2. PHASE I WAIVERS TO THE CREDIT  AGREEMENT.  Effective  as of
January 30, 2000 and subject to the satisfaction of the conditions precedent set
forth in Section 6(a),  the Required  Lenders  hereby agree to waive (a) Section
5.02(k)  of the  Credit  Agreement  to permit  the  Borrowers  to enter  into an
amendment to the IBMCC Agreement to reflect the terms set forth on Schedule I to
this  Amendment,  (b)  Section  5.02(f)  of the Credit  Agreement  to permit the
Borrowers to contribute the Property to the New Mortgage  Subsidiaries,  Section
5.01(j) of the Credit  Agreement to exclude the New Mortgage  Subsidiaries  from
the operation of Section 5.01(j) of the Credit  Agreement and Section 5.02(q) to
permit the creation of the New Mortgage Subsidiaries, and (c) Section 5.02(f) of
the Credit  Agreement to permit the  contribution  of the assets and business of
the business to business  Internet  operations of MTS to the BtoB Subsidiary and
further Investments in an aggregate amount outstanding not to exceed $15,000,000
at any time and Section  5.02(q) to permit the  creation of the BtoB  Subsidiary
(it being  understood that the provisions of Section 5.01(j) shall be applicable
to the BtoB Subsidiary).

          SECTION  3.  CONSENT  TO  AMENDMENT  OF IBM  INTERCREDITOR  AGREEMENT.
Effective  as of  January  30,  2000  and  subject  to the  satisfaction  of the
conditions  precedent set forth in Section 6(a), the Required Lenders hereby (a)
consent  and  authorize  the  Agent  to  enter  into  an  amendment  to the  IBM
Intercreditor  Agreement  to  permit  IBM  Credit  Corporation  to  have a first
priority Lien on the Receivables owed to the Borrowers by International Business
Machines as security for the Borrowers'  obligations  under the IBMCC  Agreement
and (b) consent to the amendment of the IBMCC Agreement to reflect the terms set
forth on Schedule I to this Amendment.

          SECTION 4. PHASE II  AMENDMENTS  TO THE CREDIT  AGREEMENT.  The Credit
Agreement is,  effective as of January 30, 2000 and subject to the  satisfaction
of the  conditions  precedent  set forth in  Section  6(b),  hereby  amended  by
inserting  at the  end of  Section  9.01(a)(i)(C)  the  following  parenthetical
phrase: "(other than to release any Subsidiary Guarantor, the stock or assets of
which have been sold in accordance with Section 5.02(e))".

          SECTION 5. PHASE II WAIVERS TO THE CREDIT  AGREEMENT.  Effective as of
January 30, 2000 and subject to the satisfaction of the conditions precedent set
forth in Section 6(b), the Lenders hereby agree to waive Section  5.02(e) of the
Credit  Agreement to permit the  Borrowers to sell the assets of PLA and Section
5.02(f)  of  the  Credit  Agreement to permit the Borrowers to acquire an equity

                                       6
<PAGE>
interest  in the buyer of the assets of PLA and to provide a letter of credit in
an amount  not to  exceed  $4,000,000  to the  buyer of the  assets of PLA for a
period not to exceed six months.

          SECTION 6. CONDITIONS OF EFFECTIVENESS. (a) PHASE I. Sections 1, 2 and
3 of this  Amendment  shall become  effective as of January 30, 2000 (other than
Sections 1(a)(iv) and (v) which shall become effective as of February 17, 2000),
and only when, on or before  February 17, 2000 the Agent shall have received (i)
counterparts of this Amendment executed by the Borrower and the Required Lenders
or, as to any of the Lenders,  advice satisfactory to the Agent that such Lender
has executed this Amendment,  (ii) the consent  attached hereto executed by each
Subsidiary Guarantor,  (iii) a notice from the Borrowers delivered in accordance
with  Section  2.05(a) of the Credit  Agreement  reducing  the  Working  Capital
Facility and the Working Capital  Commitments of the Lenders ratably by not less
than $150,000,000, (iv) evidence that the provisions of the IBMCC Agreement have
been  amended  or waived in a manner  consistent  with  Sections 1 and 2 of this
Amendment  and (v) an amendment  fee for the account of the Lenders  equal to an
agreed percentage of the Working Capital Commitments of the Lenders after giving
effect to the notice delivered  pursuant to clause (c) above. The  effectiveness
of this  Amendment  is  conditioned  upon the  accuracy of the  factual  matters
described herein. This Amendment is subject to the provisions of Section 9.01 of
the Credit Agreement.

          (b)  PHASE  II.  Sections  4  and 5 of  this  Amendment  shall  become
effective as of January 30, 2000,  after the  satisfaction of the conditions set
forth in 6(a)  above,  when and only when,  on or before  February  17, 2000 the
Agent shall have received  counterparts  of this  Amendment  executed by all the
Lenders or, as to any of the Lenders, advice satisfactory to the Agent that such
Lender has executed this Amendment.

          SECTION  7.  REPRESENTATIONS  AND  WARRANTIES  OF THE  BORROWERS.  The
Borrowers represent and warrant as follows:

          (a) Each Loan Party is duly  organized,  validly  existing and in good
     standing under the laws of the jurisdiction of its organization.

          (b) The  execution,  delivery and  performance by the Borrower of this
     Amendment and the Loan Documents,  as amended hereby,  to which it is or is
     to be a  party,  and  the  consummation  of the  transactions  contemplated
     hereby,  are within each Loan Party's powers,  have been duly authorized by
     all necessary  corporate or other action and do not (i) contravene any Loan
     Party's charter,  by-laws or other organizational  documents,  (ii) violate
     any law, rule or regulation (including, without limitation, Regulation X of
     the Board of Governors of the Federal Reserve System),  or any order, writ,
     judgment,  injunction,  decree,  determination  or  award,  binding  on  or
     affecting  any  Loan  Party,  any of  its  Subsidiaries  or  any  of  their
     properties, (iii) conflict with or result in the breach of, or constitute a
     default under, any contract, loan agreement,  indenture,  mortgage, deed of
     trust,  lease or other  instrument  binding on or affecting any Loan Party,
     any of its  Subsidiaries or any of their  properties or (iv) except for the
     Liens created under the Collateral Documents,  as amended hereby, result in
     or require the creation or  imposition  of any Lien upon or with respect to
     any of the properties of any Loan Party or any of its Subsidiaries.

                                       7
<PAGE>
          (c) No  authorization or approval or other action by, and no notice to
     or filing with, any governmental  authority or regulatory body or any other
     third party is required for the due  execution,  delivery or performance by
     any Loan Party of this Amendment or any of the Loan  Documents,  as amended
     hereby, to which it is or is to be a party.

          (d) This  Amendment  has been  duly  executed  and  delivered  by each
     Borrower and the Parent  Guarantor.  This  Amendment  and each of the other
     Loan Documents,  as amended hereby,  to which any Loan Party is a party are
     legal,  valid  and  binding  obligations  of such Loan  Party,  enforceable
     against such Loan Party in accordance with their respective terms.

          (e) There is no action, suit, investigation,  litigation or proceeding
     affecting  any Loan Party or any of its  Subsidiaries  (including,  without
     limitation,  any  Environmental  Action)  pending or threatened  before any
     court,  governmental  agency or  arbitrator  that (i)  would be  reasonably
     likely  to  have a  Material  Adverse  Effect  (other  than  the  Disclosed
     Litigation)   or  (ii)  purports  to  affect  the  legality,   validity  or
     enforceability  of this  Amendment or any of the other Loan  Documents,  as
     amended hereby, or the consummation of any of the transactions contemplated
     hereby.

          SECTION 8. REFERENCE TO AND EFFECT ON THE LOAN  DOCUMENTS.  (a) On and
after  the  effectiveness  of  this  Amendment,  each  reference  in the  Credit
Agreement  to "this  Agreement",  "hereunder",  "hereof" or words of like import
referring to the Credit  Agreement,  and each reference in the Notes and each of
the other Loan Documents to "the Credit Agreement",  "thereunder",  "thereof" or
words of like  import  referring  to the Credit  Agreement,  shall mean and be a
reference to the Credit Agreement, as amended by this Amendment.

          (b) The  Credit  Agreement,  the  Notes  and  each of the  other  Loan
Documents, as specifically amended by this Amendment,  are and shall continue to
be in full  force  and  effect  and are  hereby  in all  respects  ratified  and
confirmed.  Without  limiting the  generality of the  foregoing,  the Collateral
Documents and all of the Collateral  described  therein do and shall continue to
secure  the  payment  of all  Obligations  of the Loan  Parties  under  the Loan
Documents, in each case as amended by this Amendment.

          (c) The execution,  delivery and effectiveness of this Amendment shall
not,  except as  expressly  provided  herein,  operate as a waiver of any right,
power or remedy of any Lender or the Agent under any of the Loan Documents,  nor
constitute a waiver of any provision of any of the Loan Documents.

          SECTION 9. COSTS AND EXPENSES.  The  Borrowers  agree to pay on demand
all  costs  and  expenses  of the  Agent in  connection  with  the  preparation,
execution,  delivery  and  administration,  modification  and  amendment of this
Amendment  and the other  instruments  and  documents to be delivered  hereunder

                                       8
<PAGE>
(including,  without limitation, the reasonable fees and expenses of counsel for
the Agent) in accordance with the terms of Section 9.04 of the Credit Agreement.

          SECTION 10. EXECUTION IN COUNTERPARTS.  This Amendment may be executed
in any  number of  counterparts  and by  different  parties  hereto in  separate
counterparts,  each of which when so executed  shall be deemed to be an original
and all of which taken together shall constitute but one and the same agreement.
Delivery of an executed  counterpart  of a signature  page to this  Amendment by
telecopier shall be effective as delivery of a manually executed  counterpart of
this Amendment.

          SECTION 11.  GOVERNING LAW. This  Amendment  shall be governed by, and
construed in accordance with, the laws of the State of New York.

          IN WITNESS  WHEREOF,  the parties hereto have caused this Amendment to
be executed by their respective  officers  thereunto duly authorized,  as of the
date first above written.

                                        MICROAGE TECHNOLOGY SERVICES, L.L.C.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        PINACOR, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman

                                       9
<PAGE>
Agreed as of the date first above written:

CITIBANK, N.A.,
         as Agent and as Lender

By /s/  Citibank Signatory
   -------------------------------------
   Title: Vice President


IBM CREDIT CORPORATION


By /s/ Ronald J. Bachner
   -------------------------------------
   Title: Mgr. Com & Specialty Financing


THE CIT GROUP/BUSINESS CREDIT, INC.


By /s/ Janet Makki
   -------------------------------------
   Title: AVP


FLEET CAPITAL CORPORATION


By /s/ Carmen Caporrino
   -------------------------------------
   Title: Vice President


MELLON BANK, N.A.


By /s/ R. Shirinyam
   -------------------------------------
   Title: Vice President


IBJ WHITEHALL BUSINESS
CREDIT CORPORATION


By IBJ Whitehall Signatory
   -------------------------------------
   Title: Vice President


                                       10
<PAGE>
DEBIS FINANCIAL SERVICES, INC.


By
   -------------------------------------
   Title:


FINOVA CAPITAL CORPORATION


By
   -------------------------------------
   Title:


GMAC COMMERCIAL CREDIT LLC


By
   -------------------------------------
   Title:


HELLER FINANCIAL INC.


By
   -------------------------------------
   Title:


TRANSAMERICA BUSINESS CREDIT CORPORATION


By
   -------------------------------------
   Title:


FIRST SOURCE FINANCIAL, L.L.P.


By
   -------------------------------------
   Title:

                                       11
<PAGE>
                                     CONSENT

                          Dated as of February 11, 2000

          The  undersigned,  each a Subsidiary  Guarantor  under the  Subsidiary
Guaranty dated as of October 28, 1999 (collectively,  the "SUBSIDIARY GUARANTY")
in favor of the Agent and the Lenders parties to the Credit  Agreement  referred
to in the  foregoing  Amendment,  hereby  consents to such  Amendment and hereby
confirms  and  agrees  that  (a)   notwithstanding  the  effectiveness  of  such
Amendment,  the  Subsidiary  Guaranty and each other Loan  Document to which the
undersigned is a party (including,  without limitation,  the Security Agreement)
is, and shall  continue  to be, in full force and effect and is hereby  ratified
and confirmed in all respects, and (b) the Collateral Documents to which each of
the undersigned is a party and all of the Collateral  described  therein do, and
shall continue to, secure the payment of all of the Secured Obligations (in each
case, as defined therein).

                                        153000 CANADA LTD.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        COMPLETE DISTRIBUTION, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        CONNECTWORKS, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman

                                       12
<PAGE>
                                        CONTRACT PC, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        ECADVANTAGE, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        INTERPC DE COLOMBIA


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        INTERPC DE VENEZUELA


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        INTRACOM MARKETING, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MAXSOURCE, L.L.C.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman

                                       13
<PAGE>
                                        MCCI HOLDING COMPANY


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MCSS, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE ADMINISTRATION, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE COMPUTER CENTERS, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE DEUTSCHLAND GMBH


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE EUROPE LIMITED


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE GOVERNMENT, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman

                                       14
<PAGE>
                                        MICROAGE INFOSYSTEMS SERVICES, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE INFOSYSTEMS SERVICES EUROPE
                                        LIMITED


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE L & D L.L.C.

                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE OF CALIFORNIA, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE PAYMASTER, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE TECHNOLOGIES, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman

                                       15
<PAGE>
                                        MICROAGE TELESERVICES, L.L.C.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE (UK) LIMITED

                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MICROAGE VENTURES, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        MTS HOLDING COMPANY

                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        PCC CLEARANCE, INC.

                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        PHOENIX CONNECTIONS, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman

                                       16
<PAGE>
                                        PINACOR LOGISTICS SERVICES, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        PRI TECH SOLUTIONS, INC.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman


                                        QUALITY INTEGRATION SERVICES, L.L.C.


                                        By /s/ Jeffrey D. McKeever
                                           -------------------------------------
                                           Title: Chairman

                                       17

             AMENDED AND RESTATED AGREEMENT FOR WHOLESALE FINANCING

                                TABLE OF CONTENTS

SECTION 1. DEFINITIONS; ATTACHMENTS                                            1
1.1.   Definitions.                                                            1
1.2.   Other Defined Terms.                                                    7
1.3.   Attachments.                                                            7

SECTION 2. CREDIT LINE; FINANCE CHARGES; OTHER CHARGES                         7
2.1.   Credit Line.                                                            7
2.2.   Product Advances.                                                       7
2.3.   Finance and Other Charges.                                              9
2.4.   Customer Account Statements.                                            9
2.5.   Shortfall.                                                             10
2.6.   Application of Payments.                                               10
2.7.   Prepayment and Reborrowing By Customer.                                10

SECTION 3. CREDIT LINE ADDITIONAL PROVISIONS                                  10
3.1.   Power of Attorney.                                                     10

SECTION 4. SECURITY -- COLLATERAL                                             11
4.1.   Grant.                                                                 11
4.2.   Further Assurances.                                                    12

SECTION 5. CONDITIONS PRECEDENT                                               12
5.1.   Conditions Precedent to the Effectiveness of this Agreement.           12
5.2.   Conditions Precedent to Each Product Advance.                          13
53.   Post Closing.                                                           13

SECTION 6. REPRESENTATIONS AND WARRANTIES                                     13
6.1.   Organization and Qualifications.                                       13
6.2    Subsidiaries                                                           13
6.3.   Rights in Collateral; Priority of Liens.                               13
6.4.   No Conflicts.                                                          14
6.5.   Enforceability.                                                        14
6.6.   Locations of Offices, Records and Inventory.                           14
6.7.   Fictitious Business Names.                                             14
6.8.   Organization.                                                          14
6.9.   No Judgments or Litigation.                                            14
6.10.   No Defaults.                                                          14
6.11.   Labor Matters.                                                        15
6.12.   Compliance with Law.                                                  15
6.13.   ERISA.                                                                15
6.14.   Compliance with Environmental Laws.                                   15
6.15.   Intellectual Property.                                                15
6.16.   Licenses and Permits.                                                 15
6.17.   Investment Company.                                                   16
6.18.   Taxes and Tax Returns.                                                16
6.19.   Affiliate/Subsidiary Transactions.                                    16
6.20.   Accuracy and Completeness of Information.                             16
6.21.   Recording Taxes.                                                      16
6.22.   Indebtedness.                                                         16

SECTION 7. AFFIRMATIVE COVENANTS                                              16
7.1.   Financial and Other Information.                                       16
7.2.   Location of Collateral.                                                18
7.3.   Changes in Customer.                                                   18
7.4.   Corporate Existence.                                                   19
7.5.   ERISA.                                                                 19
7.6.   Environmental Matters.                                                 19
7.7.   Collateral Books and Records/Collateral Audit.                         19

                                        i
<PAGE>
7.8.   Insurance; Casualty Loss.                                              20
7.9.   Taxes.                                                                 20
7.10.  Compliance With Laws.                                                  21
7.11.  Fiscal Year.                                                           21
7.12.  Intellectual Property.                                                 21
7.13.  Maintenance of Property.                                               21
7.14.  Collateral.                                                            21
7.15.  Subsidiaries.                                                          21
7.16.  Additional Covenants.                                                  22
7.17.  Joint and Several Guaranty.                                            22
7.18.  Parentl Guaranty.                                                      23

SECTION 8. NEGATIVE COVENANTS                                                 25
8.1.   Liens.                                                                 25
8.2.   Disposition of Assets.                                                 25
8.3.   Corporate Changes.                                                     25
8.4.   Mergers, Inc..                                                         25
8.5.   Guaranties.                                                            26
8.6.   Restricted Payments.                                                   26
8.7.   Investments.                                                           26
8.8.   Affiliate/Subsidiary Transactions.                                     27
8.9.   ERISA.                                                                 27
8.10   Additional Negative Pledges.                                           27
8.11.  Storage of Collateral with Bailees and Warehousemen.                   27
8.12.  Indebtedness.                                                          28
8.13.  Loans.                                                                 28

SECTION 9. DEFAULT                                                            28
9.1.   Event of Default.                                                      28
9.2.   Acceleration.                                                          29
9.3.   Remedies.                                                              29
9.4.   Waiver.                                                                30

SECTION 10. FINANCIAL COVENANT DEFINITIONS; FINANCIAL COVENANTS               31
10.1.  Financial Covenant Definitions.                                        31
10.2.  Financial Covenants.                                                   34

SECTION 11 MISCELLANEOUS                                                      36
11.1.  Term; Termination.                                                     36
11.2.  Indemnification.                                                       36
11.3.  Additional Obligations.                                                36
11.4.  LIMITATION OF LIABILITY.                                               36
11.5.  Alteration/Waiver.                                                     37
11.6.  Severability.                                                          37
11.7.  Entire Agreement.                                                      37
11.8.  One Loan.                                                              37
11.9.  Additional Collateral.                                                 37
11.10. No Merger or Novations.                                                37
11.11. Paragraph Titles.                                                      38
11.12. Binding Effect; Assignment.                                            38
11.13. Notices; E-Business Acknowledgment.                                    38
11.14. Counterparts.                                                          40
11.15. SUBMISSION AND CONSENT TO JURISDICTION AND CHOICE OF LAW.              40
11.16. JURY TRIAL WAIVER.                                                     41

                                       ii
<PAGE>
             AMENDED AND RESTATED AGREEMENT FOR WHOLESALE FINANCING

     This AMENDED AND RESTATED  AGREEMENT FOR  WHOLESALE  FINANCING (as amended,
supplemented or otherwise  modified from time to time, this "Agreement")  amends
and restates that Agreement for Wholesale  Financing dated December 17, 1993 (as
amended from time to time,  the "AWF") and is hereby dated as of the 29th day of
October,  1999, by and between IBM CREDIT  CORPORATION,  a Delaware  corporation
with a place of business at North  Castle  Drive,  Armonk,  New York 10504 ("IBM
Credit"),  MTS HOLDING COMPANY, a Delaware  corporation with a place of business
at 2400 South MicroAge Way,  Tempe,  Arizona 85282 ("MTSI"),  MICROAGE  COMPUTER
CENTERS,  INC.,  a Delaware  corporation  with a place of business at 2400 South
MicroAge Way,  Tempe,  Arizona 85282  ("MCCI"),  MICROAGE  TECHNOLOGY  SERVICES,
L.L.C.,  a Delaware  corporation with a place of business at 2400 South MicroAge
Way, Tempa, Arizona 85282 ("MTS" and PINACOR,  INC., a Delaware corporation with
a place of business at 2400 South MicroAge Way, Tempe, Arizona 85282 ("Pinacor",
and together with , MCCI,  MTS and MTSI,  the  "Customers"  and  individually  a
"Customer") and MICROAGE,  INC., a Delaware corporation with a place of business
at 2400 South MicroAge Way, Tempe, Arizona 85282 (the "Parent"). Notwithstanding
the foregoing, and unless otherwise indicated, any obligation of a "Customer" or
"Customers"  herein shall be the joint and several obligation of MTS, MTSI, MCCI
and Pinacor.

                                   WITNESSETH

     WHEREAS,  IBM Credit and Customers are parties to that certain AWF pursuant
to which IBM  Credit  finances  the  Customers'  acquisition  of  inventory  and
equipment;

     WHEREAS,  Parent has  provided a  Collateralized  Guaranty  in favor of IBM
Credit to guaranty the Customers' obligations under the AWF;

     WHEREAS,  in the course of Customers'  operations,  the Customers intend to
purchase from Persons approved in writing by IBM Credit for the purposes of this
Agreement (the "Authorized  Suppliers")  computer hardware and software products
manufactured  or  distributed  by or bearing any trademark or trade name of such
Authorized  Suppliers  (the  "Products")  (as of the date hereof the  Authorized
Suppliers are as set forth on Attachment E hereto which may be amended from time
to time);

     WHEREAS,  the  parties  hereto  desire to amend and restate the AWF for the
purposes of,  among other  things,  increasing  the credit line under the AWF to
finance its purchase of Products from such Authorized Suppliers,  subject to the
terms and conditions set forth in this Agreement;

     NOW,  THEREFORE,  in  consideration  of the premises and for other good and
valuable  consideration,  the  receipt  and  sufficiency  of  which  are  hereby
acknowledged,  the  parties  hereby  agree  that the AWF is hereby  amended  and
restated in its entirety as follows:

                       SECTION 1. DEFINITIONS; ATTACHMENTS

1.1.  DEFINITIONS.  The  following  terms  shall have the  following  respective
meaning in this Agreement  (such  meanings to be equally  applicable to both the
singular and plural forms of the terms defined):

"Affiliate":  with  respect to each Loan  Party,  any Person  meeting one of the
following:  (i) at least  10% of such  Person's  equity is  owned,  directly  or
indirectly, by such Loan Party; (ii) at least 10% of such Loan Party's equity is
owned,  directly  or  indirectly,  by such  Person;  or (iii)  at  least  10% of
Customer's equity and at least 10% of such Person's equity is owned, directly or
indirectly,  by the same  Person  or  Persons.  Each of Loan  Party's  officers,
directors,  joint venturers,  and partners shall also be deemed to be Affiliates
of such Loan Party for purposes of this Agreement.

"Agreement": as defined in the caption.

                                        1
<PAGE>
"Auditors":  a  nationally  recognized  firm  of  independent  certified  public
accountants selected by the Loan Parties and satisfactory to IBM Credit.

"Authorized  Brands":  the Products  bearing the trandemarks and trade names set
forth on Attachment J on which IBM Credit has valid and enforceable first, prior
and perfected Liens.

"Available  Credit":  at any time,  (1) the Maximum  Advance Amount less (2) the
Outstanding Product Advances at such time plus the amount of a Credit Request.

"Average Daily  Balance":  for each Product  Advance for a given period of time,
the sum of the unpaid  principal of such  Product  Advance as of each day during
such period of time, divided by the number of days in such period of time.

"Borrowing Base": as defined in Attachment A.

"Business  Day":  any day other  than a  Saturday,  Sunday or other day on which
commercial  banks in New  York,  New York are  generally  closed or on which IBM
Credit is closed.

"Closing Date": the date on which the conditions  precedent to the effectiveness
of this  Agreement  set forth in Section 5.1 hereof are  satisfied  or waived in
writing by IBM Credit.

"Code": the Internal Revenue Code of 1986, as amended or any successor statute.

"Collateral": as defined in Section 4.1.

"Collateral  Management Report": a report to be delivered by the Loan Parties to
IBM Credit from time to time, as provided herein,  signed by the chief executive
officer,  chief  financial  officer,   executive  vice  president,   controller,
treasurer or assistant treasurer of the Parent and each Customer,  substantially
in the form and detail of Attachment F hereto  detailing and  certifying,  among
other items: a summary of the Loan Parties'  Authorized  Brands on hand financed
by IBM Credit,  the Customers'  Authorized Brands on hand (excluding  Authorized
Brands  delivered  but not invoiced by an Authorized  Supplier)  financed by IBM
Credit by quantity, type, model, Authorized Supplier's invoice price (net of all
applicable price reduction  credits) to the Customers (if any Customer  acquires
Authorized  Brands  through an Authorized  Supplier that is an Affiliate of such
Customer  the value to be assigned to such  Authorized  Brands shall be based on
the Authorized  Supplier's  invoice price less the Affiliate's gross profit (net
of all  applicable  price  reduction  credits))  and the  total of the line item
values for all Authorized Brands listed on the report,  the amounts and aging of
the Loan  Parties  accounts  payable  as of a  specified  date,  all of the Loan
Parties IBM Credit  borrowing  activity during a specified  period and the total
amount  of the  Loan  Parties'  Borrowing  Base  as well  as the  Loan  Parties'
Outstanding Product Advances,  Available Credit and any Shortfall Amount as of a
specified date.

"Compliance Certificate":  a certificate substantially in the form of Attachment
C.

"Consolidated"  refers to the consolidation of accounts in accordance with GAAP.

"Consolidating"  refers  to  the  presentation  of  the  Consolidated  financial
statements  of the  Parent and the  Consolidated  financial  statements  of each
Customer.

"Credit  Agreement":  The  Credit  Agreement  as of October  29,  1999 among the
Customers and Parent,  Citibank,  N.A. as Collateral  Agent and the lenders that
are signatories to the Credit Agreement.

"Credit Line": as defined in Section 2.1.

"Customer": as defined in the caption.

                                       2
<PAGE>
"Default":  either (1) an Event of Default or (2) any event or condition  which,
but for the requirement  that notice be given or time lapse or both, would be an
Event of Default.

"Delinquency Fee Rate": as defined on Attachment A.

"Environmental  Laws":  all statutes,  laws,  judicial  decisions,  regulations,
ordinances,  and other  governmental  restrictions  relating to  pollution,  the
protection of the environment,  occupational health and safety, or to emissions,
discharges  or release of  pollutants,  contaminants,  hazardous  substances  or
wastes into the environment.

"Environmental Liability":  any claim, demand, demand letter, obligation,  cause
of action,  allegation,  order,  notice of  non-compliance,  violation,  injury,
judgment,  penalty or fine, cost or expense, resulting from the violation of any
Environmental  Laws or the imposition of any Lien pursuant to any  Environmental
Laws by any Governmental  Authority by any Governmental Authority or third party
for damages,  contribution,  indemnification,  cost  recovery,  compensation  or
relief.

"ERISA": the Employee Retirement Income Security Act of 1974, as amended, or any
successor statutes.

"Event of Default": as defined in Section 9.1.

"Extended Period Finance Charge: as defined in Attachment A.

"Financial  Statements":  the  Consolidated  and  Consolidating  balance  sheets
(including, without limitation, securities such as stocks and investment bonds),
statements of operations,  statements of cash flows and statements of changes in
shareholder's  equity of the Parent and the Customers for the period  specified,
prepared in accordance with GAAP and consistent with prior practices.

"Fiscal  Year"  means  a  fiscal  year  of  the  Parent  and  its   Consolidated
Subsidiaries ending on the Sunday nearest to October 31 in any calendar year.

"Floor  Plan  Lender":  any Person  who now or  hereinafter  provides  inventory
financing  to  either   Customer,   provided   that  such  Person   executes  an
Intercreditor  Agreement  (as  defined in Section  5.1 of this  Agreement)  or a
subordination  agreement with IBM Credit in form and substance  satisfactory  to
IBM Credit.

"Free Financing Period":  for each Product Advance, the period, if any, in which
IBM Credit  does not charge  Customers  a  financing  charge.  IBM Credit  shall
calculate the Customers' Free Financing  Period  utilizing a methodology that is
consistent with the methodologies  used for similarly  situated customers of IBM
Credit.  Each Customer  understands that if an Authorized  Supplier withdraws or
reduces its funding of a Free Financing  Period,  IBM Credit may not offer,  may
change  or may  cease  to  offer a Free  Financing  Period  for  the  Customers'
purchases of Products.

"Free Financing Period Exclusion Fee": as defined in Attachment A.

"GAAP":  generally  accepted  accounting  principles  in the United States as in
effect from time to time.

"Governmental Authority": any nation or government, any state or other political
subdivision thereof, and any entity exercising executive, legislative, judicial,
regulatory or administrative  functions of or pertaining to government,  and any
corporation  or other  entity  owned or  controlled  (through  stock or  capital
ownership or otherwise) by any of the foregoing.

"Guarantor": the Parent and all Subsidiaries of Parent and each Customer.

"Guaranty:  each  guaranty  entered  into by a Guarantor  for the benefit of IBM
Credit.

                                       3
<PAGE>
"Hazardous  Substances":  all  substances,  wastes or  materials,  to the extent
subject to regulation as "hazardous substances" or "hazardous waste" which exist
in measurable  quantity in excess of any applicable  standard  established under
any Environmental Laws.

"IBM Credit": as defined in the caption.

"Immaterial Subsidiary":  means any Subsidiary of the Parent for which the total
assets of such Subsidiary do not exceed $25,000 .

"Indemnified Persons": as defined in Section 11.2.

"Indebtedness":  with respect to any Person,  (1) all obligations of such Person
for borrowed  money or for the deferred  purchase  price of property or services
(other than trade  liabilities  incurred in the ordinary  course of business and
payable in accordance with customary practices) or which is evidenced by a note,
bond, debenture or similar instrument,  (2) all obligations of such Person under
capital leases  (including  obligations under any leases entered into, now or in
the future,  with IBM Credit),  (3) all obligations of such Person in respect of
letters of credit, banker's acceptances or similar obligations issued or created
for the account of such Person, (4) liabilities  arising under any interest rate
protection,  future,  option swap, cap or hedge  agreement or arrangement  under
which  such  Person  is a  party  or  beneficiary,  (5)  all  obligations  under
guaranties  of such  Person and (6) all  liabilities  secured by any Lien on any
property  owned by such  Person  even  though  such  Person  has not  assumed or
otherwise become liable for the payment thereof.

"Intercompany  Debt":  the  Indebtedness  owed to any Loan  Party or to a wholly
owned  Subsidiary  of  such  Loan  Party  from  any  other  Loan  Party  or  its
Subsidiaries.

"Investment": with respect to any Person (the "Investor"), (1) any investment by
the Investor in any other Person,  whether by means of share  purchase,  capital
contribution,  purchase or other  acquisition  of a partnership or joint venture
interest,  loan, time deposit, demand deposit or otherwise, and (2) any guaranty
by the Investor of any Indebtedness or other obligation of any other Person.

"LIBOR" shall mean, as of the date of determination, the thirty (30) day average
of the one-month  London  Interbank  Offered Rate as published by Bloomberg L.P.
("Bloomberg")  for the previous  calendar month or, in the event such average is
no longer  published by  Bloomberg,  such other thirty day average as IBM Credit
may, in its reasonable discretion, use for determining LIBOR.

"Lien(s)":  any lien, claim, charge, pledge,  security interest,  deed of trust,
mortgage,  other encumbrance or other arrangement having the practical effect of
the  foregoing,  including  the  interest  of  a  vendor  or  lessor  under  any
conditional sale agreement, capital lease or other title retention agreement.

"Loan Parties": means the Customers and the Parent.

"Losses": as defined in Section 7.14 (C).

"Material  Adverse Effect" means a material  adverse effect on (a) the business,
condition  (financial  or  otherwise),  operations,  performance,  properties or
prospects  of any of the  Parent,  the  Parent and its  Subsidiaries  taken as a
whole, MTSI, MTSI and its Subsidiaries taken as a whole,  Pinacor or Pinacor and
its  Subsidiaries  taken as a whole,  (b) the rights and  remedies of IBM Credit
under this  Agreement or any Other Document or (c) the ability of any Loan Party
to perform its  Obligations  under this Agreement or any Other Document to which
it is or is to be a party.

"Maximum Advance Amount": at any time, the lesser of (1) the Credit Line and (2)
the Borrowing Base at such time.

"Obligations": all covenants,  agreements,  warranties, duties, representations,
loans, advances, interest (including interest accruing on or after the filing of
any  petition  in   bankruptcy,   or  the   commencement   of  any   insolvency,

                                       4
<PAGE>
reorganization or like proceeding,  relating to any Loan Party, whether or not a
claim for post-filing or post-petition  interest is allowed in such proceeding),
fees, reasonable expenses, indemnities, liabilities and Indebtedness of any kind
and nature whatsoever now or hereafter arising,  owing, due or payable from such
Loan Party to IBM Credit.

"Other Documents":  all security  agreements,  mortgages,  leases,  instruments,
documents,   guarantees,  schedules  of  assignment,  operating  and  repurchase
agreement,  contracts  and  similar  agreements  executed  by any Loan Party and
delivered  to IBM  Credit,  pursuant to this  Agreement  or  otherwise,  and all
amendments,  supplements and other  modifications  to the foregoing from time to
time.

"Other Charges": as set forth in Attachment A.

"Outstanding Product Advances": at any time of determination, the sum of (1) the
unpaid  principal  amount of all Product  Advances made by IBM Credit under this
Agreement;  and (2) any finance charge,  fee, expense or other amount related to
Product Advances charged to the Customers account with IBM Credit.

"Parent": MicroAge, Inc.

"Permitted Indebtedness": any of the following:

(1)  Indebtedness to IBM Credit;

(2)  Indebtedness described in Section VII of Attachment B;

(3)  Indebtedness to any Floor Plan Lender;

(4)  Purchase Money Indebtedness;

(5)  Capital Leases as defined in Section 10.1 of this Agreement:

(6)  guaranties in favor of IBM Credit;

(7)  Intercompany Debt; and

8)   other Indebtedness consented to by IBM Credit in writing prior to incurring
     such Indebtedness.

"Permitted Liens":  any of the following:

(1)  Liens which are the subject of an Intercreditor  Agreement,  in effect from
time to time between IBM Credit and any other secured creditor;

(2)  Purchase Money Security Interests;

(3)  Liens described in Section I of Attachment B;

(4)  Liens of warehousemen,  mechanics,  materialmen, workers, repairmen, common
carriers,  landlords  and other  similar  Liens  arising by  operation of law or
otherwise,  not waived in connection herewith,  for amounts that are not yet due
and payable or being contested in good faith by appropriate proceedings promptly
instituted and diligently  conducted if an adequate reserve or other appropriate
provisions  shall have been made therefor as required to be in  conformity  with
GAAP and an adverse  determination in such  proceedings  could not reasonably be
expected to have a Material Adverse Effect;

(5)  attachment or judgment Liens individually or in the aggregate not in excess
of Five Million Dollars ($5,000,000) (exclusive of (A) any amounts that are duly
bonded to the  satisfaction  of IBM  Credit or (B) any amount  fully  covered by
insurance as to which the insurance  company has  acknowledged its obligation to
pay such judgment in full);

                                       5
<PAGE>
(6)  easements,  rights-of-way,  restrictions  and  other  similar  encumbrances
incurred in the ordinary  course of business  which,  in the aggregate,  are not
substantial in amount and which do not materially  detract from the value of the
property  subject thereto or materially  interfere with the ordinary  conduct of
the business of each Loan Party;

(7)  extensions and renewals of the foregoing Permitted Liens; provided that (A)
the  aggregate  amount of such  extended  or  renewed  Liens do not  exceed  the
original principal amount of the Indebtedness  which it secures,  (B) such Liens
do not extend to any property other than property already  previously subject to
the Lien and (C) such extended or renewed  Liens are on terms and  conditions no
more  restrictive  than the terms and  conditions of the Liens being extended or
renewed;

(8)  Liens arising from deposits or pledges to secure bids, tenders,  contracts,
leases,  surety and appeal bonds and other obligations of like nature arising in
the ordinary course of any Loan Party's business;

(9)  Liens for taxes,  assessments  or  governmental  charges not  delinquent or
being contested,  in good faith, by appropriate  proceedings promptly instituted
and diligently conducted if an adequate reserve or other appropriate  provisions
shall have been made therefor as required in order to be in conformity with GAAP
and an  adverse  determination  in such  proceedings  could  not  reasonably  be
expected to have a Material Adverse Effect;

(10) Liens  arising out of deposits in connection  with  workers'  compensation,
unemployment insurance or other social security or similar legislation;

(11) Liens  arising   pursuant  to  this  Agreement  or  pursuant  to  Permitted
Indebtedness; and

(12) other Liens  consented to by IBM Credit in writing prior to incurring  such
Lien.

"Person" means an  individual,  partnership,  corporation  (including a business
trust),  limited liability company, joint stock company,  trust,  unincorporated
association,  joint  venture or other  entity,  or a government or any political
subdivision or agency thereof.

"Policies":  all policies of insurance  required to be  maintained  by each Loan
Party under this Agreement or any of the Other Documents.

"Product  Advance":  any advance of funds made (excluding  funds committed to be
made by IBM  Credit  under  this  Agreement  for  which  Products  have not been
delivered by the  Authorized  Supplier to any  Customer)  for the account of any
Customer to an Authorized  Supplier in respect of an invoice  delivered or to be
delivered  by  such  Authorized  Supplier  to  IBM  Credit  describing  Products
purchased  by such  Customer,  including  any such  advance  made as of the date
hereof pursuant to the AWF.

"Product  Financing  Period":  for  each  Product  Advance,  equal  to the  Free
Financing  Period  for such  Product  Advance  or if there is no Free  Financing
Period, such period as IBM Credit may determine from time to time.

"Purchase  Money  Indebtedness":  any  Indebtedness  (including  capital leases)
incurred to finance the acquisition of assets (other than assets manufactured or
distributed  by or  bearing  any  trademark  or  trade  name  of any  Authorized
Supplier)  to be used in any Loan  Party's  business not to exceed the lesser of
(1) the purchase price or acquisition cost of such asset and (2) the fair market
value of such asset.

                                       6
<PAGE>
"Purchase Money Security  Interest":  any security  interest  securing  Purchase
Money  Indebtedness,  which security  interest  applies solely to the particular
asset  acquired with the Purchase  Money  Indebtedness,  which  include  Capital
Leases (as defined in Section 10,1 of this Agreement .

"Requirement  of Law":  as to any  Person,  the  articles of  incorporation  and
by-laws of such Person, and any law, treaty, rule or regulation or determination
of an  arbitrator  or a court  or other  governmental  authority,  in each  case
applicable  to or binding  upon such  Person or any of its  property or to which
such Person or any of its property is subject.

"Shortfall Amount": as defined in Section 2.5.

"Shortfall Transaction Fee": as defined in Attachment A.

"Subsidiary":  with respect to any Person,  any  corporation  or other entity of
which  securities or other ownership  interests  having ordinary voting power to
elect a majority of the board of directors or other Persons  performing  similar
functions are at the time directly or indirectly owned by such Person.

"Termination Date": shall mean October 18, 2002 or such other date as IBM Credit
and Customer may agree in writing from time to time.

"Voting Stock":  securities, the holders of which are ordinarily, in the absence
of  contingencies,  entitled  to  elect  the  corporate  directors  (or  persons
performing similar functions).

1.2. OTHER DEFINED TERMS.  Terms not otherwise  defined in this Agreement  which
are defined in the Uniform Commercial Code as in effect in the State of New York
(the "U.C.C.") shall have the meanings assigned to them therein.

1.3. ATTACHMENTS. All attachments, exhibits, schedules and other addenda hereto,
including,  but not limited to,  Attachment A and Attachment B, are specifically
incorporated herein by reference and made a part of this Agreement.

             SECTION 2. CREDIT LINE; FINANCE CHARGES; OTHER CHARGES

2.1.  CREDIT  LINE.  Subject  to the  terms  and  conditions  set  forth in this
Agreement,  on and after the Closing Date to but not  including the date that is
the earlier of (i) the date on which this  Agreement is  terminated  pursuant to
Section  11.1 and (ii) the date on which IBM Credit  terminates  the Credit Line
pursuant to Section 9.2, IBM Credit  agrees to extend to the  Customers a credit
line  ("Credit  Line") in the amount set forth in Attachment A pursuant to which
IBM Credit will make to the Customers, from time to time, Product Advances in an
aggregate amount at any one time outstanding not to exceed the Available Credit.
Notwithstanding  any other term or provision of this Agreement,  IBM Credit may,
at any time  and from  time to time,  in its sole and  absolute  discretion  (x)
temporarily increase the amount of the Credit Line set forth in Attachment A and
subsequently reset the Credit Line to the original amount of the Credit Line set
forth in Attachment A, in each case upon written  notice to the  Customers,  and
(y) make  Product  Advances  pursuant  to this  Agreement  upon the  request  of
Customers in an aggregate  amount at any one time  outstanding  in excess of the
Credit Line.

2.2.  PRODUCT  ADVANCES.  (A)  Subject  to the  terms  and  conditions  of  this
Agreement,  IBM Credit shall make Product Advances in connection with Customers'
purchase of Products  from  Authorized  Suppliers (as defined in the recitals to
this  Agreement)  upon at least a two-day prior written  notice from  Authorized
Suppliers.  Each Customer  hereby  authorizes  and directs IBM Credit to pay the
proceeds of Product Advances directly to the applicable  Authorized  Supplier in
respect of invoices delivered to IBM Credit for such Products by such Authorized
Supplier and  acknowledges  that (i) any delivery to IBM Credit of an invoice by
an  Authorized  Supplier  shall be deemed as a request for a Product  Advance by
such  Customer,  and (ii) each such Product  Advance  constitutes  a loan by IBM
Credit to the Customers  pursuant to this Agreement as if the Customers received
the proceeds of the Product Advance directly from IBM Credit.  IBM Credit may in
its sole  discretion,  upon  written  notice to  Customers,  cease to  include a
supplier as an Authorized Supplier.

                                       7
<PAGE>
     (B) No finance  charge shall accrue on any Product  Advance during the Free
Financing  Period,  if any,  applicable  to such Product  Advance.  Each Product
Advance  shall be due and  payable  the day  following  the last day of the Free
Financing Period; provided, however, IBM Credit shall extend the date payment is
due for a period of thirty (30)  calendar  days  commencing on the day after the
end of the Free  Financing  Period to and  including the thirtieth day following
the end of such Free Financing Period (the "Extended  Period") provided that the
Customers have adequate Available Credit and provided,  further that no Event of
Default has occurred  under this  Agreement,  During the Extended  Period,  each
Product  Advance shall accrue a finance charge  specified in Attachment A as the
Extended  Period  Finance  Charge.  Each Product  Advance shall accrue a finance
charge on the Average Daily  Balance  thereof from and including the first (1st)
day following  the end of the Free  Financing  Period,  if any, for such Product
Advance,  or if no such  Free  Financing  Period  shall be in  effect,  from and
including  the date of invoice for such Product  Advance,  in each case,  to and
including  the date  such  Product  Advance  shall  become  due and  payable  in
accordance  with the  terms of this  Agreement.  In  addition,  for any  Product
Advance  with respect to which a Free  Financing  Period shall not be in effect,
Customer shall pay a Free Financing  Period Exclusion Fee. Such fee shall be due
and  payable  on the date set forth in a  statement  of  transaction  or billing
statement for such Product  Advance.  If it is determined that amounts  received
from  Customers  were in excess of the highest rate  permitted by law,  then the
amount  representing such excess shall be considered  reductions to principal of
Product Advances.

     (C) Each  Customer  acknowledges  that IBM  Credit  does  not  warrant  the
Collateral.  Customers  shall be obligated to pay IBM Credit in full even if the
Collateral  is defective or fails to conform to the  warranties  extended by the
Authorized  Supplier.  The Obligations of Customers shall not be affected by any
dispute a Customer may have with any  manufacturer,  distributor  or  Authorized
Supplier. No Customer will assert any claim or defense which it may have against
any manufacturer, distributor or Authorized Supplier against IBM Credit.

     (D) Each Customer hereby authorizes IBM Credit to collect directly from any
Authorized  Supplier any  credits,  rebates,  bonuses or discounts  owed by such
Authorized Supplier to such Customer ("Supplier Credits").  Any Supplier Credits
received  by IBM  Credit  for a  Customer  may be  applied  by IBM Credit to the
Outstanding Product Advances of such Customer, provided, however (i) in no event
shall IBM Credit refund any proceeds of a Supplier Credit until the indefeasible
payment  in  full  of all of the  Obligations,  and  (ii)  Customer  may  direct
application as long as no Default exists.  Any Supplier Credits collected by IBM
Credit  shall in no way reduce  Customers'  debt to IBM Credit in respect of the
Outstanding  Product  Advances  until such  Supplier  Credits are applied by IBM
Credit,  which in each case shall be applied  promptly by IBM Credit;  provided,
however,  that in the event  such  discount,  credit,  rebate  or bonus  must be
returned  or  disgorged  or  is  otherwise  unavailable  for  application,  then
Customers' obligations will be reinstated as if such discount, credit, rebate or
bonus had never been applied.

     (E) IBM Credit may apply any payments and Supplier  Credits received by IBM
Credit to reduce finance charges first and then to principal  amounts of Product
Advances  owed by  Customers.  IBM Credit may apply  principal  payments  to the
oldest  (earliest)  invoices (and related Product  Advances) first,  but, in any
case,  all  principal  payments  will be applied  in respect of the  Outstanding
Product  Advances  made  for  Products  which  have  been  sold,  lost,  stolen,
destroyed,  damaged  or  otherwise  disposed  of prior to any other  application
thereof.

     (F) Each Loan Party will  indemnify  and hold IBM Credit  harmless from and
against any claims or demands asserted by any Person relating to or arising from
the Collateral for any reason whatsoever,  including,  without  limitation,  the
condition of the Collateral,  any misrepresentation made about the Collateral by
any   representative   of  either  Customer  or  the  Parent  or  any  of  their
Subsidiaries,  or any act or  failure  to act by any Loan  Party  except  to the
extent such claims or demands are directly  attributable  to IBM Credit's  gross
negligence  or willful  misconduct.  Nothing  contained in the  foregoing  shall
impair  any  rights  or  claims  which  either  Customer  may have  against  any
manufacturer, distributor or Authorized Supplier.

                                       8
<PAGE>
2.3. FINANCE AND OTHER CHARGES.  (A) Finance charges for a Product Advance for a
calendar  month  shall be  equal to (i) one  twelfth  (1/12)  of the  applicable
Product  Financing  Charge  multiplied by (ii) the Average Daily Balance of such
Product  Advance for the period when such  finance  charge  accrues  during such
calendar  month  multiplied  by (iii)  the  actual  number of days  during  such
calendar month when such finance charge accrues divided by (iv) thirty (30).

Late  charges  pursuant  to  subsection  (D) of this  Section  2.3 for a Product
Advance for a calendar  month  shall be equal to (i) one  twelfth  (1/12) of the
Delinquency  Fee Rate  multiplied  by (ii) the  Average  Daily  Balance  of such
Product Advance for the period when such Product Advance is past due during such
calendar  month  multiplied  by (iii)  the  actual  number of days  during  such
calendar  month when such  Product  Advance is past due  divided by (iv)  thirty
(30).

     (B) The  Customers  hereby agree to pay to IBM Credit the charges set forth
as "Other  Charges" in Attachment A. The Customers  also agree to pay IBM Credit
additional charges for any returned items of payment received by IBM Credit. The
Customers  hereby  acknowledge  that any such  charges are not interest but that
such  charges,  if  unpaid,  will  constitute  part of the  Outstanding  Product
Advances.

     (C) The finance  charges and Other Charges owed under this  Agreement,  and
any charges  hereafter agreed to in writing by the parties,  are payable monthly
on receipt of IBM Credit's bill or statement  therefor or IBM Credit may, in its
sole discretion,  add unpaid finance charges and Other Charges to the Customers'
Outstanding Product Advances.

     (D) If any amount owed under this Agreement, including, without limitation,
any Product Advance, is not paid when due (whether at maturity,  by acceleration
or  otherwise),  the unpaid  amount  thereof  will bear a late  charge  from and
including  the day after it was due and  payable to and  including  the date IBM
Credit receives payment thereof,  at a per annum rate equal to the lesser of (a)
the amount set forth in Attachment A to this Agreement as the  "Delinquency  Fee
Rate" and (b) the highest rate from time to time permitted by applicable law. In
addition, if any Shortfall Amount shall not be paid when due pursuant to Section
2.5 hereof, Customers shall pay IBM Credit a Shortfall Transaction Fee. If it is
determined  that amounts  received from Customers were in excess of such highest
rate, then the amount representing such excess,  shall be considered  reductions
to principal of Product Advances.

2.4.  CUSTOMER ACCOUNT  STATEMENTS.  (A) IBM Credit will send statements of each
transaction  ("SOT") hereunder to each Customer with respect to Product Advances
and other charges due on Customer's  account with IBM Credit.  Each SOT shall be
deemed,  absent manifest  error,  to be correct and shall  constitute an account
stated with  respect to each  transaction  or amount  described  therein  unless
within  sixty (60)  calendar  days after such SOT is received by such  Customer,
Customer  provides IBM Credit  written notice  specifying the error(s),  if any,
contained  therein by amount and transaction.  In each case, in which a Customer
submits to International  Business Machines Corporation ("IBM") a credit request
for a Supplier Credit ("Credit Request"),  IBM Credit will add the amount of the
Credit Request to the amount of Available Credit , provided,  however, that such
request (i) is  verifiable  by IBM,  and (ii) has been  submitted  to IBM Credit
according to the dispute  process,  including but not limited to submitting  all
Credit  Requests via the Internet within sixty (60) days of the date of invoice,
or within  thirty  (30) days  from the date of  return of a Product  damaged  in
transit.  The  Available  Credit will be  decreased  by the amount of the Credit
Request if IBM does not deem such Credit  Request valid or invalid within thirty
(30) days of receipt of such  request.  For purposes of this  Agreement,  Credit
Request  shall  mean a  request  for a  Supplier  Credit to be issued by IBM for
Products (i) invoiced but not delivered, (ii) invoiced in an incorrect amount or
(iii) returned to IBM because damaged intransit.

     (B) IBM Credit will send a monthly billing statements to each Customer with
respect to Product Advances, finance charges and Other Charges due. Each billing
statement  shall be deemed,  absent  manifest  error,  to be  correct  and shall

                                       9
<PAGE>
constitute  an account  stated  with  respect to each  finance  charge and Other
Charge  described  therein  unless  within sixty (60)  calendar  days after such
billing  statement is received by such  Customer,  Customer  provides IBM Credit
written notice objecting that such amount is incorrectly  described  therein and
specifying the error(s), if any, contained therein.

For each Credit Request  submitted by a Customer more than thirty (30) days from
the date of  invoice or the date any  damaged  Product is  returned  to IBM,  an
Extended  Period Finance Charge and Delinquency Fee Rate shall be charged on the
amount of such Credit  Request as  applicable,  and IBM Credit  shall deduct the
amount of such Credit Request from the Outstanding  Product  Advances subject to
the process set forth in Section  2.4 of this  Agreement.  IBM Credit may at any
time adjust such SOTs or billing  statements to comply with  applicable  law and
this Agreement.

2.5.  SHORTFALL.  If on any date the  Outstanding  Product  Advances owed by the
Customers to IBM Credit  exceeds the Maximum  Advance  Amount (such excess,  the
"Shortfall Amount"), the Customers shall immediately pay to IBM Credit an amount
equal to such Shortfall Amount.

2.6.  APPLICATION  OF PAYMENTS.  The Customers  hereby agree that all checks and
other instruments  delivered to IBM Credit on account of Customers'  Obligations
shall constitute  conditional payment until such items are actually collected by
IBM Credit.  Subject to Section 2.2 (E) of this  Agreement,  Customer may direct
application of any all  application of any and all payment as long as no Default
exists. In the Event of a Default,  each Customer waives the right to direct the
application of any and all payments at any time or times  hereafter  received by
IBM Credit on account of the Customers' Obligations. The Loan Parties agree that
IBM Credit shall have the  continuing  exclusive  right to apply and reapply any
and all such payments to Customers' Obligations in such manner as IBM Credit may
deem advisable notwithstanding any entry by IBM Credit upon any of its books and
records.

2.7.  PREPAYMENT  AND  REBORROWING  BY CUSTOMERS.  (A) Customers may at any time
prepay,  without notice or penalty,  in whole or in part amounts owed under this
Agreement. IBM Credit may apply payments made to it (whether by the Customers or
otherwise) to pay finance  charges and other amounts owing under this  Agreement
first and then to the principal amount owed by the Customers.

     (B)  Subject  to the terms and  conditions  of this  Agreement,  any amount
prepaid or repaid to IBM Credit in respect to the Outstanding  Product  Advances
may be  reborrowed  by  Customers  in  accordance  with the  provisions  of this
Agreement.

                  SECTION 3. CREDIT LINE ADDITIONAL PROVISIONS

3.1. POWER OF ATTORNEY.  Each Loan Party hereby irrevocably appoints IBM Credit,
with full power of substitution,  as its true and lawful  attorney-in-fact  with
full  power,  in good  faith  and in  compliance  with  commercially  reasonable
standards, in the discretion of IBM Credit, to:

     (A) sign the name of such Loan Party on any document or instrument that IBM
Credit shall deem necessary or appropriate to perfect and maintain perfected the
security interest in the Collateral  contemplated and given under this Agreement
and the Other Documents;

upon the occurrence and during the continuance of an Event of Default as defined
in Section 9.1 hereof:

     (B) endorse the name of such Loan Party upon any of the items of payment of
proceeds  and deposit the same in the account of IBM Credit for  application  to
the Obligations; and

     (C) sign the name of such Loan Party on any document or instrument that IBM
Credit shall deem  necessary or  appropriate  to enforce any and all remedies it
may have under this Agreement, at law or otherwise; and

                                       10
<PAGE>
     (D) make,  settle and adjust  claims under the Policies with respect to the
Collateral and endorse such Loan Party's name on any check, draft, instrument or
other  item of payment  of the  proceeds  of the  Policies  with  respect to the
Collateral.

The power of attorney  granted by this  Section is for value and coupled with an
interest and is irrevocable  so long as this  Agreement and the Other  Documents
are in effect or any Obligations remain outstanding.  Nothing done by IBM Credit
pursuant to such power of attorney  will  reduce any Loan  Parties'  Obligations
other than Customers' payment  Obligations to the extent IBM Credit has received
monies.

                        SECTION 4. SECURITY -- COLLATERAL

4.1.  GRANT.  To  secure  the  Loan  Parties'  full  and  punctual  payment  and
performance of the Obligations  (including obligations under any leases any Loan
Party may enter into,  now or in the future,  with IBM Credit) when due (whether
at the stated  maturity,  by acceleration or otherwise),  each Loan Party hereby
grants IBM Credit a security  interest in all of each Loan Party's right,  title
and interest in and to the  following  property,  whether now owned or hereafter
acquired or existing and wherever located:

     (A) all  inventory  and  equipment  and  all  parts  thereof,  attachments,
accessories  and  accessions  thereto  and raw  materials  and work in  progress
therefor, finished goods, thereof and materials used or consumed in manufacture,
production,  preparation  or  shipping  thereof,  interest in mass or a joint or
other interest or right of any kind  (including,  without  limitation,  goods in
which such Loan Party has an interest or right as consignee),  products  thereof
and documents therefor;

     (B) all accounts,  contract  rights,  chattel paper,  instruments,  deposit
accounts,  obligations  of any kind  owing to such Loan  Party,  whether  or not
arising out of or in connection with the sale or lease of goods or the rendering
of  services  whether or not  earned by  performance,  and all books,  invoices,
documents  and other  records in any form  evidencing  or relating to any of the
foregoing;

     (C) general intangibles;

     (D) all rights now or hereafter existing in and to all mortgages,  security
agreements,  leases or other contracts  securing or otherwise relating to any of
the accounts,  contract rights,  chattel paper,  instruments,  deposit accounts,
obligations or general intangibles; and

     (E)  all  substitutions  and  replacements  for all of the  foregoing,  all
proceeds of all of the foregoing and, to the extent not otherwise included,  all
payments  under  insurance or any  indemnity,  warranty or guaranty,  payable by
reason of loss or damage to or otherwise with respect to any of the foregoing.

All of the above assets,  together with all security interests in property under
any Other Document, shall be collectively defined herein as the "Collateral".

Each Loan Party  covenants  and agrees with IBM Credit  that:  (a) the  security
constituted  to by this Agreement is in addition to any other security from time
to time held by IBM Credit and (b) the security  hereby  created is a continuing
security  interest and will cover and secure the payment of all Obligations both
present and future of each Loan Party to IBM Credit.

4.2.  FURTHER  ASSURANCES.  Each Loan  Party  shall,  from time to time upon the
request  of IBM  Credit,  execute  and  deliver  to IBM  Credit,  or cause to be
executed  and  delivered,  at such time or times as IBM  Credit  may  reasonably
request such other and further documents,  certificates and instruments that IBM
Credit may deem  necessary  to  perfect  and  maintain  perfected  IBM  Credit's
security interests in the Collateral and in order to fully consummate all of the
transactions  contemplated  under this Agreement and the Other  Documents.  Each
Loan Party shall make  appropriate  entries on its books and records  disclosing
IBM Credit's security interests in the Collateral.

                                       11
<PAGE>
                         SECTION 5. CONDITIONS PRECEDENT

5.1.  CONDITIONS   PRECEDENT  TO  THE  EFFECTIVENESS  OF  THIS  AGREEMENT.   The
effectiveness  of this  Agreement  and the  obligation  of IBM Credit to make an
initial Product Advance is subject to the satisfaction of , or waiver in writing
by IBM Credit of compliance with, the following conditions precedent:

     (A) this Agreement executed and delivered by each Customer,  the Parent and
IBM Credit;

     (B) a favorable  opinion of counsel for the Loan  Parties in  substantially
the form of Attachment H;

     (C) a certificate  of the secretary or an assistant  secretary of each Loan
Party, in a form and substance acceptable to IBM Credit,  certifying that, among
other items,  (i) such Loan Party is a corporation  organized  under the laws of
the State of its incorporation and has its principal place of business as stated
therein,  (ii) such Loan Party is  registered  to conduct  business in specified
states  and  localities,  (iii)  true and  complete  copies of the  articles  of
incorporation and by-laws of such Loan Party are delivered  therewith,  together
with all amendments and addenda  thereto as in effect on the date thereof,  (iv)
the  resolution as stated in the  certificate  is a true,  accurate and compared
copy  of the  resolution  adopted  by  such  Loan  Party's  Board  of  Directors
authorizing  the execution,  delivery and performance of this Agreement and each
Other Document executed and delivered in connection herewith,  and (v) the names
and true  signatures of the officers of such Loan Party  authorized to sign this
Agreement and the Other Documents;

     (D) copies of certificates  dated as of a recent date from the Secretary of
State or other appropriate  authority  evidencing the good standing of each Loan
Party in the  jurisdiction of its  organization  and in each other  jurisdiction
where the  ownership  or lease of its  property or the  conduct of its  business
requires it to qualify to do business;

     (E) copies of all  approvals  and consents  from any Person in each case in
form and substance reasonably  satisfactory to IBM Credit, which are required to
enable each Loan Party to  authorize,  or required in connection  with,  (a) the
execution,  delivery  or  performance  of this  Agreement  and each of the Other
Documents, and (b) the legality,  validity,  binding effect or enforceability of
this Agreement and each of the Other Documents;

     (F)  intercreditor  agreements  ("Intercreditor  Agreement"),  in form  and
substance satisfactory to IBM Credit, executed by each other secured creditor of
each Loan Party as set forth in Attachment A;

     (G) UCC-1 financing  statements for each jurisdiction  reasonably requested
by IBM Credit  executed by each Loan Party and each Guarantor  whose guaranty to
IBM Credit is intended to be secured by a pledge of its assets;

     (H)  the  statements,   certificates,   documents,  instruments,  financing
statements,  agreements and information set forth in Attachment A and Attachment
B;

     (I) the Credit  Agreement,  with terms and conditions  satisfactory  to IBM
Credit, shall be executed and delivered by the parties thereto; and

     (J)  all  such  other  statements,  certificates,  documents,  instruments,
financing  statements,  agreements  and other  information  with  respect to the
matters  contemplated  by this  Agreement  as IBM Credit  shall have  reasonably
requested.

5.2.  CONDITIONS  PRECEDENT TO EACH PRODUCT ADVANCE.  No Product Advance will be
required to be made or renewed by IBM Credit under this Agreement unless, on and
as of the date of such Product Advance,  the following  statements shall be true
to the satisfaction of IBM Credit:

                                       12
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     (A) The representations  and warranties  contained in this Agreement and in
each Other  Document are true and correct in all material  respects on and as of
the date of such Product Advance as though made on and as of such date;

     (B) No event has occurred and is  continuing or after giving effect to such
Product  Advance or the  application of the proceeds  thereof would result in or
would constitute an Event of Default;

     (C) No event has  occurred  and is  continuing  which could  reasonably  be
expected to have a Material Adverse Effect;

     (D) Both  before  and after  giving  effect to the  making of such  Product
Advance, no Shortfall Amount exists.

Except as Customers have  otherwise  disclosed to IBM Credit in writing prior to
each request,  each request (or deemed request  pursuant to Section 2.2 (A)) for
an Product Advance hereunder shall be deemed to be a representation and warranty
by Customers that, as of and on the date of such Product Advance, the statements
set forth in (A) through (D) above are true  statements.  No such disclosures by
Customers to IBM Credit shall in any manner be deemed to satisfy the  conditions
precedent to each Product Advance that are set forth in this Section 5.2.

5.3.  POST  CLOSING.  Parent  agrees to use its best efforts to provide,  within
sixty (60) days after the Closing Date, an executed  waiver of landlord lien, in
a for the  seven  (7) major  distribution  facilities,  in each case in form and
substance satisfactory to IBM Credit.

                    SECTION 6. REPRESENTATIONS AND WARRANTIES

To induce IBM Credit to enter into this  Agreement,  each Loan Party  represents
and warrants to IBM Credit as follows:

6.1.  ORGANIZATION  AND  QUALIFICATIONS.   Each  Loan  Party  and  each  of  its
Subsidiaries (i) is a corporation  duly organized,  validly existing and in good
standing under the laws of the jurisdiction of its  incorporation,  (ii) has the
power and  authority  to own its  properties  and  assets  and to  transact  the
businesses  in which it presently is engaged and (iii) is duly  qualified and is
authorized to do business and is in good standing in each jurisdiction  where it
presently is engaged in business and is required to be so qualified.

6.2.  SUBSIDIARIES.  Set forth in Attachment B hereto is a complete and accurate
list  of  all  Subsidiaries  of  each  Loan  Party,  showing  (as to  each  such
Subsidiary)  the  jurisdiction  of its  incorporation,  and its chief  executive
office.

6.3.  RIGHTS IN COLLATERAL;  PRIORITY OF LIENS.  Each Loan Party and each of its
Subsidiaries  owns the property  granted by it respectively as Collateral to IBM
Credit, free and clear of any and all Liens in favor of third parties except for
the Liens otherwise permitted pursuant to Section 8.1. The Liens granted by each
Loan  Party  and  each  of its  Subsidiaries  pursuant  to this  Agreement,  the
Guaranties and the Other  Documents in the  Collateral  constitute the valid and
enforceable  first,  prior and perfected Liens on the Collateral,  except to the
extent any Liens that are prior to IBM Credit's  Liens are (i) the subject of an
Intercreditor  Agreement or (ii) Purchase Money Security Interests in product of
a brand that is not financed by IBM Credit or (iii) a Permitted Lien.

6.4. NO CONFLICTS. The execution, delivery and performance by each Loan Party of
this  Agreement  and each of the Other  Documents  (i) are within its  corporate
power; (ii) are duly authorized by all necessary corporate action; (iii) are not
in  contravention  in any respect of any  Requirement  of Law or any  indenture,
contract,  lease,  agreement,  instrument  or other  commitment to which it is a
party or by which it or any of its properties are bound; (iv) do not require the
consent,  registration  or approval of any  Governmental  Authority or any other
Person (except such as have been duly obtained,  made or given,  and are in full
force and effect);  and (v) will not, except as contemplated  herein,  result in
the imposition of any Liens upon any of its properties.

                                       13
<PAGE>
6.5. ENFORCEABILITY.  This Agreement and all of the Other Documents executed and
delivered by each Loan Party in  connection  herewith  are the legal,  valid and
binding  obligations of such Loan Party,  and are enforceable in accordance with
their terms,  except as such  enforceability may be limited by the effect of any
applicable  bankruptcy,  insolvency,   reorganization,   fraudulent  conveyance,
moratorium or similar laws affecting  creditors' rights generally or the general
equitable principles relating thereto.

6.6. LOCATIONS OF OFFICES,  RECORDS AND INVENTORY.  The address of the principal
place of business and chief executive  office of each Loan Party and each of its
Subsidiaries as set forth on Attachment B or on any notice provided by such Loan
Party to IBM Credit pursuant to Section 7.7(C) of this Agreement.  The books and
records of each Loan Party are maintained exclusively at such location.

There is no jurisdiction in which any Loan Party or any of its  Subsidiaries has
any assets, equipment or inventory (except for vehicles and inventory in transit
for processing) other than those jurisdictions  identified on Attachment B or on
any notice provided by the Loan Parties to IBM Credit pursuant to Section 7.7(C)
of this  Agreement.  Attachment  B, as  amended  from time to time by any notice
provided by any Loan Party to IBM Credit in  accordance  with Section  7.7(C) of
this  Agreement,  also contains a complete list of the legal names and addresses
of each warehouse at which such Loan Party's and its Subsidiaries'  inventory is
stored. None of the receipts received by any Loan Party or its Subsidiaries from
any  warehouseman  states that the goods covered  thereby are to be delivered to
bearer or to the order of a named  person or to a named  person  and such  named
person's assigns.

6.7. FICTITIOUS BUSINESS NAMES. To the best of each Loan Party's knowledge after
due inquiry, no Loan Party nor any of its Subsidiaries has used any corporate or
fictitious  name during the five (5) years preceding the date of this Agreement,
other than those listed on Attachment B.

6.8.  ORGANIZATION.  All of the outstanding capital stock of each Loan Party has
been validly issued, is fully paid and nonassessable.

6.9.  NO  JUDGMENTS  OR  LITIGATION.  Except  as set forth on  Attachment  B, no
judgments,   orders,  writs  or  decrees  in  excess  of  Five  Million  Dollars
($5,000,000) are outstanding against any Loan Party nor is there now pending or,
to the best of such Loan Parties' knowledge after due inquiry,  threatened,  any
litigation,   contested  claim,  investigation,   arbitration,  or  governmental
proceeding by or against any Loan Party.

6.10.  NO DEFAULTS.  Except as set forth in Attachment B and to the best of each
Loan Party's knowledge after due inquiry,  no Loan Party is in default under any
term  of  any  indenture,  contract,  lease,  agreement,   instrument  or  other
commitment in excess of Five Million Dollars ($5,000,000) to which it is a party
or by which it, or any of its properties are bound.  No Loan Party has knowledge
of any  dispute  regarding  any  such  indenture,  contract,  lease,  agreement,
instrument or other commitment.  No Default or Event of Default has occurred and
is continuing.

6.11. LABOR MATTERS.  Except as set forth on any notice provided by Loan Parties
to IBM Credit pursuant to Section 7.1(H) of this  Agreement,  no Loan Party is a
party  to any  labor  dispute.  There  are  no  strikes  or  walkouts  or  labor
controversies   pending  or  threatened  against  any  Loan  Party  which  could
reasonably be expected to have a Material Adverse Effect.

6.12.  COMPLIANCE  WITH LAW. No Loan Party has violated or failed to comply with
any Requirement of Law or any requirement of any self regulatory organization.

6.13.  ERISA.  Each "employee  benefit plan",  "employee  pension benefit plan",
"defined benefit plan", or  "multi-employer  benefit plan",  which each Customer
has  established,   maintained,  or  to  which  it  is  required  to  contribute

                                       14
<PAGE>
(collectively,  the "Plans") is in compliance with all applicable  provisions of
ERISA  and the Code and the  rules  and  regulations  thereunder  as well as the
Plan's terms and conditions. There have been no "prohibited transactions" and no
"reportable  event" has  occurred  within the last 60 months with respect to any
Plan.  No  Loan  Party  has a  "multi-employer  benefit  plan".  As used in this
Agreement the terms "employee  benefit plan",  "employee  pension benefit plan",
"defined  benefit plan", and  "multi-employer  benefit plan" have the respective
meanings  assigned  to them in Section 3 of ERISA and any  applicable  rules and
regulations  thereunder.  No Loan Party has  incurred any  "accumulated  funding
deficiency" within the meaning of ERISA or incurred any liability to the Pension
Benefit Guaranty  Corporation (the "PBGC") in connection with a Plan (other than
for premiums due in the ordinary course).

6.14.  COMPLIANCE  WITH  ENVIRONMENTAL  LAWS.  Except as otherwise  disclosed in
Attachment B:

     (A) Each Loan Party has obtained all  government  approvals  required  with
respect to the operation of their businesses under any Environmental Law.

     (B) (i) no  Loan  Party  has  generated,  transported  or  disposed  of any
Hazardous  Substances in violation of any Environmental Laws; (ii) no Loan Party
is currently  generating,  transporting or disposing of any Hazardous Substances
in violation of any  Environmental  Laws; (iii) no Loan Party has knowledge that
(a) any of its real property (whether owned,  leased,  or otherwise  directly or
indirectly   controlled)  has  been  used  for  the  disposal  of  or  has  been
contaminated by any Hazardous Substances in violation of any Environmental Laws;
or (b) any of its  business  operations  have  contaminated  lands or  waters of
others with any  Hazardous  Substances in violation of any  Environmental  Laws;
(iv) no Loan Party and its  respective  assets are subject to any  Environmental
Liability  and,  to the  best of any  Loan  Party's  knowledge,  any  threatened
Environmental  Liability;  (v) no Loan  Party  has  received  any  notice  of or
otherwise  learned of any  governmental  investigation  evaluating  whether  any
remedial  action is necessary to respond to a release or  threatened  release of
any  Hazardous  Substance  for which any Loan Party may be liable;  (vi) no Loan
Party is in violation of any Environmental Law in violation of any Environmental
Laws; (vii) there are no proceedings or investigations  pending against any Loan
Party with respect to any  violation or alleged  violation of any  Environmental
Law;  provided  however,  that the  parties  acknowledge  that  any  generation,
transportation,  use, storage and disposal of certain such Hazardous  Substances
in any  Loan  Party's  or its  Subsidiaries'  business  shall be  excluded  from
representations (i) and (ii) above,  provided,  further, that each Loan Party is
at all times  generating,  transporting,  utilizing,  storing and disposing such
Hazardous Substances in accordance with all applicable Environmental Laws and in
a manner designed to minimize the risk of any spill,  contamination,  release or
discharge of Hazardous  Substances  other than as  authorized  by  Environmental
Laws.

6.15.  INTELLECTUAL PROPERTY.  Each Loan Party possesses such assets,  licenses,
patents, patent applications, copyrights, service marks, trademarks, trade names
and trade secrets and all rights and other property  relating thereto or arising
therefrom ("Intellectual Property") as are necessary or advisable to continue to
conduct its present and proposed business activities.

6.16. LICENSES AND PERMITS. Each Loan Party has obtained and holds in full force
and  effect   all   franchises,   licenses,   leases,   permits,   certificates,
authorizations,  qualifications,  easements,  rights of way and other rights and
approvals  which are necessary for the operation of its  businesses as presently
conducted.  No Loan Party is in  violation  of the terms of any such  franchise,
license, lease, permit,  certificate,  authorization,  qualification,  easement,
right of way, right or approval.

6.17.  INVESTMENT  COMPANY.  No Loan  Party is (i) an  investment  company  or a
company controlled by an investment company within the meaning of the Investment
Company Act of 1940,  as amended,  (ii) a holding  company or a subsidiary  of a
holding  company,  or an Affiliate of a holding  company or of a subsidiary of a
holding company, within the meaning of the Public Utility Holding Company Act of
1935, as amended,  or (iii) subject to any other law which  purports to regulate
or  restrict  its  ability to borrow  money or to  consummate  the  transactions
contemplated  by  this  Agreement  or the  Other  Documents  or to  perform  its
obligations hereunder or thereunder.

                                       15
<PAGE>
6.18.  TAXES AND TAX  RETURNS.  Each Loan  Party has timely  filed all  federal,
state,  and local tax returns and other  reports  which it is required by law to
file, and has either duly paid all taxes,  fees and other  governmental  charges
indicated  to be due on the basis of such reports and returns or pursuant to any
assessment received by any Loan Party, or made provision for the payment thereof
in  accordance  with GAAP.  The charges  and  reserves on the books of each Loan
Party in respect of taxes or other  governmental  charges are in accordance with
GAAP.  No tax  liens  have  been  filed  against  any  Loan  Party or any of its
property.

6.19. AFFILIATE/SUBSIDIARY TRANSACTIONS. No Loan Party is a party to or bound by
any agreement or arrangement (whether oral or written) to which any Affiliate or
Subsidiary  of such Loan Party is a party except (i) in the  ordinary  course of
and pursuant to the reasonable  requirements  of such Loan Party's  business and
(ii) upon fair and reasonable terms no less favorable to such Loan Party than it
could  obtain in a  comparable  arm's-length  transaction  with an  unaffiliated
Person.

6.20.  ACCURACY  AND  COMPLETENESS  OF  INFORMATION.   All  factual  information
furnished  by or on behalf of each Loan Party to IBM Credit or the  Auditors for
purposes of or in connection with this Agreement or any of the Other  Documents,
or any  transaction  contemplated  hereby  or  thereby  is or will  be true  and
accurate in all material  respects on the date as of which such  information  is
dated or certified  and not  incomplete  by omitting to state any material  fact
necessary to make such information not misleading at such time.

6.21.  RECORDING  TAXES. All recording  taxes,  recording fees,  filing fees and
other  charges  payable in  connection  with the filing  and  recording  of this
Agreement have either been paid in full by Loan Parties or arrangements  for the
payment of such amounts by Loan Parties  have been made to the  satisfaction  of
IBM Credit.

6.22.  INDEBTEDNESS.  No Loan Party (i) has  Indebtedness,  other than Permitted
Indebtedness;  and (ii) has  guaranteed  the  obligations  of any  other  Person
(except as permitted by Section 8.5).

                        SECTION 7. AFFIRMATIVE COVENANTS

Until   termination  of  this  Agreement  and  the   indefeasible   payment  and
satisfaction of all Obligations:

7.1.  FINANCIAL  AND  OTHER  INFORMATION.  Each  Loan  Party  shall  cause to be
furnished to IBM Credit the  following  information  within the  following  time
periods:

     (A) Annual  Financial  Statements.  As soon as  available  and in any event
within 90 days after the end of each  Fiscal  Year,  a copy of the annual  audit
report  for such year for the  Parent and its  Subsidiaries,  including  therein
Consolidated  balance sheets of the Parent and its Subsidiaries as of the end of
such  Fiscal  Year and  Consolidated  statements  of income  and a  Consolidated
statement of cash flows of the Parent and its Subsidiaries for such Fiscal Year,
in each case  accompanied  by an opinion  acceptable  to IBM Credit of  Auditor,
together  with (i) a certificate  of such Auditor to IBM Credit  stating that in
the  course  of  the  regular  audit  of the  business  of the  Parent  and  its
Subsidiaries,  which audit was  conducted  by such  Auditor in  accordance  with
generally  accepted auditing  standards,  such Auditor has obtained no knowledge
that a Default has  occurred  and is  continuing,  or if, in the opinion of such
Auditor, a Default has occurred and is continuing,  a statement as to the nature
thereof,  (ii) a schedule in form satisfactory to IBM Credit of the computations
used by such  accountants  in  determining,  as of the end of such Fiscal  Year,
compliance  with the covenants  contained in Section 10.2,  provided that in the
event  of  any  change  in  GAAP  used  in the  preparation  of  such  Financial
Statements, the Parent shall also provide, if necessary for the determination of
compliance  with  Section  10.2 a statement of  reconciliation  conforming  such
Financial  Statements to GAAP, (iii) Consolidating  balance sheets of the Parent
and the Customers as of the end of such Fiscal Year and Consolidating statements
of income and cash flows of the Parent and the  Borrowers  for such Fiscal Year,
all in reasonable  detail and duly certified by the chief  financial  officer of
the  Parent  as  having  been  prepared  in  accordance  with  GAAP  and  (iv) a
certificate of the chief financial officer of the Parent stating that no Default
has occurred and is continuing  or, if a default has occurred and is continuing,
a  statement  as to the nature  thereof and the action that the Parent has taken
and proposes to take with respect thereto;

                                       16
<PAGE>
     (B) Quarterly  Financial  Statement.  As soon as available and in any event
within 45 days after the end of each of the first three  quarters of each Fiscal
Year,  Consolidated  and  Consolidating  balance  sheets of the  Parent  and its
Subsidiaries as of the end of such quarter and  Consolidated  and  Consolidating
statements  of income and a  Consolidated  statement of cash flows of the Parent
and its Subsidiaries for the period commencing at the end of the previous fiscal
quarter  and ending with the end of such fiscal  quarter  and  Consolidated  and
Consolidating statements of income and a Consolidated statement of cash flows of
the Parent and its  Subsidiaries  for the  period  commencing  at the end of the
previous  Fiscal Year and ending with the end of such quarter,  setting forth in
each case in comparative form the  corresponding  figures for the  corresponding
period of the preceding Fiscal Year, all in reasonable detail and duly certified
(subject to year-end audit  adjustments) by the chief  financial  officer of the
Parent as having been  prepared in  accordance  with GAAP,  together  with (i) a
certificate  of  said  officer  stating  that no  Default  has  occurred  and is
continuing  or, if a Default has occurred and is  continuing,  a statement as to
the nature thereof and the action that the Parent has taken and proposes to take
with respect  thereto and (ii) a schedule in form  satisfactory to IBM Credit of
the computations used by the Parent in determining compliance with the covenants
contained in Section 10.2, provided that in the event of any change in GAAP used
in the preparation of such Financial Statements,  the Parent shall also provide,
if necessary for the  determination of compliance with Section 10.2, a statement
of reconciliation conforming such financial statements to GAAP;

     (C) Monthly  Financial  Statement.  As soon as  available  and in any event
within 30 days after the end of each month, a Consolidated  balance sheet of the
Parent and its  Subsidiaries  as of the end of such month and  Consolidated  and
Consolidating statements of income and a Consolidated statement of cash flows of
the Parent and its  Subsidiaries  for the  period  commencing  at the end of the
previous  month  and  ending  with the end of such  month and  Consolidated  and
Consolidating statements of income and a Consolidated statement of cash flows of
the Parent and its  Subsidiaries  for the  period  commencing  at the end of the
previous  Fiscal Year and ending with the end of such  month,  setting  forth in
each case in comparative form the  corresponding  figures for the  corresponding
month of the preceding Fiscal Year, all in reasonable  detail and duly certified
by the chief financial officer or controller of the Parent;

     (D) Annual  Forecasts.  As soon as available and in any event no later than
45 days after the end of each Fiscal Year,  forecasts  prepared by management of
the Parent,  in form  satisfactory  to IBM  Credit,  of balance  sheets,  income
statements  and cash flow  statements  on a monthly  basis for the  Fiscal  Year
following  such  Fiscal  Year  and on an  annual  basis  for  each  Fiscal  Year
thereafter until the Termination Date;

     (E) promptly  after any Loan Party obtains  knowledge of (i) the occurrence
of a Default or Event of Default,  or (ii) the  existence  of any  condition  or
event which would result in such Loan Party's  failure to satisfy the conditions
precedent to Product Advances set forth in Section 5, a certificate of the chief
executive  officer or chief financial  officer of such Loan Party specifying the
nature  thereof  and  the  Loan  Party's  proposed  response  thereto,  each  in
reasonable detail;

     (F)  promptly   after  any  Loan  Party   obtains   knowledge  of  (i)  any
proceeding(s) being instituted or threatened to be instituted by or against such
Loan  Party  in any  federal,  state,  local or  foreign  court  or  before  any
commission or other regulatory body (federal,  state, local or foreign), or (ii)
any actual or prospective change,  development or event which, in any such case,
has had or could  reasonably be expected to have a Material  Adverse  Effect,  a
certificate of the chief executive  officer or chief  financial  officer of such
Loan Party specifying the nature thereof and the Loan Party's proposed  response
thereto, each in reasonable detail;

     (G) promptly  after any Loan Party  obtains  knowledge  that (i) any order,
judgment or decree in excess of Five  Million  Dollars  ($5,000,000)  shall have
been entered against such Loan Party or any of its properties or assets, or (ii)
it has received any  notification of a material  violation of any Requirement of

                                       17
<PAGE>
Law from any  Governmental  Authority,  a  certificate  of the  chief  executive
officer or chief  financial  officer of such Loan  Party  specifying  the nature
thereof and the Loan  Party's  proposed  response  thereto,  each in  reasonable
detail;

     (H) promptly  after any Loan Party learns of any material  labor dispute to
which such Loan Party may become a party,  any strikes or  walkouts  relating to
any of its plants or other facilities,  and the expiration of any labor contract
to which the Loan Party is a party or by which it is bound, a certificate of the
chief executive officer or chief financial officer of such Loan Party specifying
the nature  thereof and the Loan  Party's  proposed  response  thereto,  each in
reasonable detail;

     (I) within five (5) Business Days after request by IBM Credit,  any written
certificates,  schedules and reports  together with all supporting  documents as
IBM Credit may reasonably request relating to the Collateral or any Loan Party's
business affairs and financial condition;

     (J) on the second  Business  Day of each week,  or as  otherwise  agreed in
writing,  a Collateral  Management Report as of a date no earlier than the first
Business Day of the same week;

     (K)  promptly  after the  sending  or filing  thereof,  copies of all proxy
statements,  financial  statements and reports that any Loan Party or any of its
Subsidiaries sends to its stockholders,  and copies of all regular, periodic and
special reports, and all registration statements,  that any Loan Party or any of
its  Subsidiaries  files with the  Securities  and  Exchange  Commission  or any
governmental  authority that may be substituted  therefor,  or with any national
securities exchange

Each  certificate,  schedule and report provided by any Loan Party to IBM Credit
shall be signed by an  authorized  officer of such Loan Party,  which  signature
shall be deemed a representation and warranty that the information  contained in
such  certificate,  schedule  or report  is true and  accurate  in all  material
respects  on the date as of which such  certificate,  schedule or report is made
and  does  not  omit to state a  material  fact  necessary  in order to make the
statements  contained  therein  not  misleading  at such  time.  Each  financial
statement delivered pursuant to this Section 7.1 shall be prepared in accordance
with GAAP applied consistently throughout the periods reflected therein and with
prior periods.

7.2.  LOCATION  OF  COLLATERAL.  The  inventory,  equipment  and other  tangible
Collateral  shall be kept or sold at the  addresses as set forth on Attachment B
or on any notice  provided  by any Loan Party to IBM Credit in  accordance  with
Section  7.7(C).  Such  locations  shall be  certified  quarterly  to IBM Credit
substantially  in the form of Attachment G. Each Loan Party shall certify to IBM
Credit on a monthly basis the legal name and, if any, the fictitious  names,  of
such Loan Party and all of its  Subsidiaries  and  identify  the  address of all
locations such Loan Party and Subsidiaries have Collateral.

7.3. CHANGES IN CUSTOMERS.  Each Loan Party shall provide thirty (30) days prior
written  notice to IBM Credit of any  change in such Loan  Party's or any of its
Subsidiaries'  name including the addition of fictitious names,  chief executive
office and  principal  place of  business,  organization,  form of  ownership or
corporate structure;  provided,  however, that each Loan Party's compliance with
this covenant shall not relieve it of any of its other  obligations or any other
provisions  under this Agreement or any of the Other Documents  limiting actions
of the type described in this Section.

7.4. CORPORATE EXISTENCE. Each Loan Party shall (A) maintain , and cause each of
its  Subsidiaries  to maintain its  corporate  existence and each Loan Party and
each of its Subsidiaries shall maintain,  in full force and effect all licenses,
bonds,  franchises,  leases and qualifications to do business, and all contracts
and other rights necessary to the profitable conduct of its business,  provided,
however,  that the  Parent and its  Subsidiaries  may  consummate  any merger or
consolidation  permitted under Section 8.4 and provided further that neither the
Parent nor any of its  Subsidiaries  shall be required  to  preserve  any right,
permit, license,  approval,  privilege or franchise if the Board of Directors of
the Parent or such Subsidiary shall determine that the  preservation  thereof is
no  longer  desirable  in the  conduct  of the  business  of the  Parent or such
Subsidiary, as the case may be, and that the loss thereof is not disadvantageous
in any  material  respect to the Parent,  such  Subsidiary  or IBM  Credit,  (B)
continue in, and limit its  operations to, the same general lines of business as
presently  conducted by it unless  otherwise  permitted in writing by IBM Credit
and (C) comply with all Requirements of Law.

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<PAGE>
7.5. ERISA. Each Loan Party shall promptly notify IBM Credit in writing after it
learns of the  occurrence  of any event which  would  constitute  a  "reportable
event" under ERISA or any  regulations  thereunder  with respect to any Plan, or
that the PBGC (as defined in Section 6.12 of this  Agreement)  has instituted or
will institute proceedings to terminate any Plan. Notwithstanding the foregoing,
no Loan  Party  shall  have  the  obligation  to  notify  IBM  Credit  as to any
"reportable  event" as to which the 30-day notice requirement of Section 4043(b)
has been  waived by the PBGC,  until such time as such Loan Party is required to
notify the PBGC of such  reportable  event.  Such  notification  shall include a
certificate of the chief  financial  officer of such Loan Party's  setting forth
details  as to such  "reportable  event"  and the  action  which such Loan Party
proposes to take with  respect  thereto,  together  with a copy of any notice of
such "reportable  event" which may be required to be filed with the PBGC, or any
notice   delivered  by  the  PBGC   evidencing  its  intent  to  institute  such
proceedings. Upon request of IBM Credit, each Loan Party shall furnish, or cause
the plan administrator to furnish,  to IBM Credit the most recently filed annual
report for each Plan.

7.6.  ENVIRONMENTAL MATTERS. (A) Each Loan Party and any other Person under each
Loan Party's control (including, without limitation, agents and Affiliates under
such  control)  shall (i) comply  with all  Environmental  Laws in all  material
respects,  and (ii) undertake to use commercially  reasonable efforts to prevent
any  unlawful   release  of  any   Hazardous   Substance  in  violation  of  any
Environmental  Laws by each Loan Party or such Person into,  upon, over or under
any property now or hereinafter owned, leased or otherwise  controlled (directly
or indirectly) by such Loan Party.

     (B) Each Loan Party shall notify IBM Credit,  promptly  upon its  obtaining
knowledge of (i) any non-routine proceeding or investigation by any Governmental
Authority with respect to the presence of any Hazardous  Substances on or in any
property now or hereinafter owned, leased or otherwise  controlled  (directly or
indirectly) by such Loan Party, (ii) all claims made or threatened by any Person
or  Governmental  Authority  such  against any Loan Party or any of Loan Party's
assets  relating to any loss or injury  resulting from any Hazardous  Substance,
(iii)  any Loan  Party's  discovery  of  evidence  of  unlawful  disposal  of or
environmental  contamination  by any Hazardous  Substance on any property now or
hereinafter owned,  leased or otherwise  controlled  (directly or indirectly) by
such Loan Party,  and (iv) any occurrence or condition which could  constitute a
violation of any Environmental Law.

7.7. COLLATERAL BOOKS AND  RECORDS/COLLATERAL  AUDIT. (A) Each Loan Party agrees
to maintain books and records pertaining to the Collateral in such detail,  form
and scope as is  consistent  with good business  practice,  and agrees that such
books and records will reflect IBM Credit's interest in the Collateral.

     (B) Each Loan Party agrees that IBM Credit or its agents may enter upon the
premises  of any Loan  Party at any time and from  time to time,  during  normal
business hours and upon reasonable  notice under the  circumstances,  and at any
time at all on and after the occurrence  and during the  continuance of an Event
of Default for the purposes of (i) inspecting the  Collateral,  (ii)  inspecting
and/or  copying  (at  Loan  Parties'  expense)  any and all  records  pertaining
thereto,  and (iii)  discussing  the affairs,  finances and business of the Loan
Party with any officers,  employees and directors of such Loan Party or with the
Auditors. Each Loan Party also agrees to provide IBM Credit with such reasonable
information  and  documentation  that IBM Credit deems  necessary to conduct the
foregoing activities.

Upon the occurrence and during the  continuance of an Event of Default which has
not been  waived by IBM Credit in  writing,  IBM Credit may  conduct  any of the
foregoing activities in any manner that IBM Credit deems reasonably necessary.

     (C) Each Loan Party shall give IBM Credit  thirty  (30) days prior  written
notice of any change in the  location  of any  Collateral,  the  location of its
books and records or in the location of its chief  executive  office or place of
business  from the  locations  specified  in  Attachment  B, and will execute in
advance of such change and cause to be filed and/or  delivered to IBM Credit any
financing  statements,  landlord  or other  lien  waivers,  or  other  documents
reasonably  required  by  IBM  Credit,  all in  form  and  substance  reasonably
satisfactory to IBM Credit.

                                       19
<PAGE>
     (D) Each Loan Party  agrees to advise IBM Credit  promptly,  in  reasonably
sufficient detail, of any substantial  change relating to the type,  quantity or
quality of the  Collateral,  or any event which could  reasonably be expected to
have a Material Adverse Effect on the value of the Collateral or on the security
interests granted to IBM Credit herein.

7.8.  INSURANCE;  CASUALTY  LOSS.  (A) Each Loan Party  agrees to maintain  with
financially  sound and  reputable  insurance  companies:  (i)  insurance  on its
properties,  (ii) public liability  insurance against claims for personal injury
or death as a result of the use of any products  sold by it and (iii)  insurance
coverage  against other business  risks,  in each case, in at least such amounts
and against at least such risks as are usually and prudently  insured against in
the same general geographical area by companies of established repute engaged in
the same or a similar business. Each Loan Party will furnish to IBM Credit, upon
its written request, the insurance  certificates with respect to such insurance.
In addition,  all Policies so maintained are to name IBM Credit as an additional
insured as its interest may appear.

     (B) Without  limiting the  generality  of the  foregoing,  each Loan Party,
shall keep and maintain,  at its sole  expense,  the  Collateral  insured for an
amount  not less than the  amount  set forth on  Attachment  A from time to time
opposite the caption  "Collateral  Insurance  Amount" against all loss or damage
under an "all risk" Policy with companies mutually  acceptable to IBM Credit and
each Loan Party with a lender's loss payable  endorsement or mortgagee clause in
form and substance  reasonably  satisfactory to IBM Credit  designating that any
loss payable  thereunder with respect to such Collateral shall be payable to IBM
Credit.  Upon  receipt  of  proceeds  by IBM Credit the same shall be applied on
account of the Customers' Outstanding Product Advances.  Each Customer agrees to
instruct each insurer to give IBM Credit,  by endorsement upon the Policy issued
by it or by independent  instruments  furnished to IBM Credit, at least ten (10)
days written  notice  before any Policy shall be altered or canceled and that no
act or default of any Loan Party or any other  person  shall affect the right of
IBM Credit to recover  under the  Policies.  Each Loan  Party  hereby  agrees to
direct all insurers  under the Policies to pay all proceeds  with respect to the
Collateral  directly  to IBM  Credit.  If any Loan Party  fails to pay any cost,
charges or premiums,  or if any Loan Party fails to insure the  Collateral,  IBM
Credit may pay such costs,  charges or premiums.  Any amounts paid by IBM Credit
hereunder  shall be considered  an  additional  debt owed by Loan Parties to IBM
Credit and are due and  payable  immediately  upon  receipt of an invoice by IBM
Credit.

7.9.  TAXES.  Each Loan Party agrees to pay, when due, all taxes lawfully levied
or assessed against such Loan Party or any of the Collateral  before any penalty
or  interest  accrues  thereon  unless such taxes are being  contested,  in good
faith, by appropriate  proceedings  promptly instituted and diligently conducted
and an adequate reserve or other appropriate  provisions have been made therefor
as required in order to be in conformity with GAAP and an adverse  determination
in such proceedings  could not reasonably be expected to have a Material Adverse
Effect.

7.10.  COMPLIANCE  WITH  LAWS.  Each  Loan  Party  agrees  to  comply  with  all
Requirements of Law applicable to the Collateral or any part thereof,  or to the
operation of its business.

7.11.  FISCAL  YEAR.  Each Loan Party  agrees to maintain its Fiscal Year unless
such Loan Party  provides  IBM Credit at least  thirty  (30) days prior  written
notice of any change thereof.

7.12.  INTELLECTUAL PROPERTY.  Each Loan Party shall do and cause to be done all
things necessary to preserve and keep in full force and effect all registrations
of  Intellectual  Property  which the  failure  to do or cause to be done  could
reasonably be expected to have a Material Adverse Effect.

7.13.  MAINTENANCE  OF  PROPERTY.  Each Loan  Party  shall  maintain  all of its
material  properties  (business  and  otherwise)  in good  condition  and repair
(ordinary  wear and tear excepted) and pay and discharge all costs of repair and
maintenance  thereof and all rental and mortgage  payments  and related  charges
pertaining thereto and not commit or permit any waste with respect to any of its
material properties.

                                       20
<PAGE>
7.14. COLLATERAL. Each Loan Party shall:

     (A)  promptly  notify IBM Credit of any loss,  theft or  destruction  of or
damage to any of the Collateral in excess of Five Million Dollars  ($5,000,000),
provided,  however Loan Party shall promptly notify IBM Credit, in any event, if
such loss,  theft or destruction of or damage to any of the Collateral  causes a
Shortfall Amount.  Each Loan Party shall diligently file and prosecute its claim
for any award or payment in connection with any such loss, theft, destruction of
or damage to Collateral. Each Loan Party shall, upon demand of IBM Credit, make,
execute and deliver any  assignments  and other  instruments  sufficient for the
purpose  of  assigning  any  such  award  or  payment  to IBM  Credit,  free  of
encumbrances of any kind whatsoever;

     (B) consistent with reasonable commercial practice, observe and perform all
matters and things  necessary or expedient to be observed or performed  under or
by virtue of any lease,  license,  concession  or franchise  forming part of the
Collateral  in order to  preserve,  protect and  maintain  all the rights of IBM
Credit thereunder;

     (C) consistent  with  reasonable  commercial  practice,  maintain,  use and
operate the  Collateral  and carry on and  conduct its  business in a proper and
efficient  manner so as to preserve and protect the Collateral and the earnings,
incomes, rents, issues and profits thereof; and

     (D) at any time and from time to time, upon the request of IBM Credit,  and
at the sole expense of each Loan Party,  each Loan Party will  promptly and duly
execute and deliver such further instruments and documents and take such further
action as IBM Credit may  reasonably  request  for the purpose of  obtaining  or
preserving  the full  benefits  of this  Agreement  and of the rights and powers
herein granted,  including,  without limitation,  the filing of any financing or
continuation  statements  under  the  Uniform  Commercial  Code in effect in any
jurisdiction  with  respect to the  security  interests  granted  herein and the
payment of any and all recording taxes and filing fees in connection therewith.

7.15.  SUBSIDIARIES.  IBM Credit may  require  that a  Subsidiary  other than an
Immaterial  Subsidiary  become a party to this  Agreement  and may  require  all
Subsidiaries,  Immaterial or otherwise, to become a party to any other agreement
executed  in  connection  with this  Agreement  as a Guarantor  or surety.  Each
Customer will comply, and cause all Subsidiaries to comply with Sections 7 and 8
of this Agreement, as if such sections applied directly to such Subsidiaries.

7.16.  ADDITIONAL  COVENANTS.  Each Loan Party acknowledges and agrees that such
Loan Party shall comply with the other  covenants set forth in the  attachments,
exhibits  and  other  addenda  incorporated  herein  and  made  a part  of  this
Agreement.

7.17. JOINT AND SEVERAL GUARANTY. (A) Each Customer hereby jointly and severally
guarantees to IBM Credit the prompt payment when due and the full,  prompt,  and
faithful  performance of any and all  Obligations  upon which any Customer is in
any manner  obligated,  heretofore,  now,  or  hereafter  owned,  contracted  or
acquired  by IBM  Credit  pursuant  to this  Agreement,  whether  the  same  are
individual,   joint  or  several,  primary,  secondary,  direct,  contingent  or
otherwise. Each Customer irrevocably subordinates to the full payment of amounts
due IBM Credit any and all rights to which it may be  entitled,  by operation of
law or otherwise,  upon making any payment hereunder (i) to be subrogated to the
rights of IBM  Credit  against  another  Customer  hereto  with  respect to such
payment or otherwise to be  reimbursed,  indemnified  or  exonerated  by another
Customer in respect  thereof,  or (ii) to receive any payment,  in the nature of
contribution or for any other reason,  from another Customer hereto with respect
to such payment.

     (B) Notwithstanding any provision herein to the contrary,  the liability of
each  Customer  hereunder  shall in no event  exceed the maximum  amount that is
valid and enforceable in any action or proceeding involving any applicable state
corporate  law  or any  applicable  state  or  federal  bankruptcy,  insolvency,
reorganization,  fraudulent  conveyance  or other law  involving  the  rights of
creditors generally.

                                       21
<PAGE>
     (C) The  liability  of each  Customer  hereunder  is direct,  absolute  and
unconditional  and shall not be  affected  by any  extension,  renewal  or other
change  in the  terms  of  payment  or  performance  thereof,  or  the  release,
settlement  or  compromise  of or with  any  party  liable  for the  payment  or
performance thereof, the release or nonperfection of any security thereunder, or
any change in any Customer's  financial  condition.  Each Customer's  obligation
pursuant to this  Section  7.17 shall  continue for so long as any sums owing to
IBM Credit by either Customer remains outstanding and unpaid,  unless terminated
in the manner provided herein.  Each Customer  acknowledges that its obligations
hereunder are in addition to and  independent  of any  agreement or  transaction
between  IBM Credit  and any other  Customer  or any other  Person  creating  or
reserving  any lien,  encumbrance  or security  interest in any  property of any
other  Customer  or any other  Person as  security  for any  obligation  of such
Customer.

     (D) Each Customer has made an  independent  investigation  of the financial
condition of each other Customer and guarantees  the  Obligations  based on that
investigation and not upon any representations made by IBM Credit. Each Customer
acknowledges  that it has  access  to  current  and  future  Customer  financial
information  which will enable each Customer to continuously  remain informed of
each other Customer's  financial  condition.  Each Customer also consents to and
agrees that the  guarantees  provided in this Section  7.17 and the  Obligations
shall not be affected by IBM Credit's  subsequent  increases or decreases in the
credit line that IBM Credit may grant to any Customer; substitutions,  exchanges
or releases of all or any part of the Collateral  now or hereafter  securing any
of the Obligations;  sales or other dispositions of any or all of the Collateral
now or hereafter securing any of the Obligations without demands,  advertisement
or notice of the time or place of the sales or other dispositions,  realizing on
the Collateral to the extent IBM Credit, in its sole discretion deems proper.

     (E) With respect to the guarantees  provided hereunder,  each Customer,  in
its capacity as a guarantor,  waives if permitted by applicable  law (1) demand,
protest and all notices of protest or  dishonor,  (2) all notices of payment and
nonpayment, (3) all notices required by law, (4) any and all defenses, including
but not  limited to any  defense  which it may have  against  any  manufacturer,
distributor or Authorized Supplier,  (5) any and all rights of set-off Customers
may have  against  IBM Credit and (6) all  notices of  nonpayment  at  maturity,
release, compromise,  settlement,  extension or renewal of any or all commercial
paper,  accounts,  contract rights,  documents,  instruments,  chattel paper and
guarantees at any time held by IBM Credit on which any Customer may, in any way,
be liable and each Customer hereby ratifies and confirms whatever IBM Credit may
do in that regard.

     (F) This  guaranty  obligation  and any and all  obligations,  liabilities,
terms and  provisions  herein shall survive any and all bankruptcy or insolvency
proceedings,  actions  and/or  claims  brought  by or against  either  Customer,
whether such proceedings, actions and/or claims are federal and/or state.

7.18. PARENT GUARANTY.  A. Guaranty.  (i) The Parent hereby  unconditionally and
irrevocably  guarantees  the  punctual  payment  when due,  whether at scheduled
maturity or on any date of a required  prepayment or by acceleration,  demand or
otherwise,  of all  Obligations  of each  Customer and its  Subsidiaries  now or
hereafter  existing  under this  Agreement and any Other  Document,  (including,
without limitation, any extensions, modifications,  substitutions, amendments or
renewals  of  any  or  all of the  foregoing  Obligations),  whether  direct  or
indirect,  absolute or contingent,  and whether for principal,  interest,  fees,
expenses or otherwise (such Obligations being the "Guaranteed Obligations"), and
agrees to pay any and all expenses  (including,  without limitation,  reasonable
counsel fees and expenses)  incurred by IBM Credit in enforcing any rights under
this  Guaranty or any Other  Document.  Without  limiting the  generality of the
foregoing,  the Parent's  liability  shall extend to all amounts that constitute
part of the  Guaranteed  Obligations  and would be owed by each  Customer to IBM
Credit under or in respect of this  Agreement or any Other  Document but for the
fact that they are  unenforceable  or not  allowable  due to the  existence of a
bankruptcy, reorganization or similar proceeding involving any Loan Party.

(ii) The Parent hereby  unconditionally and irrevocably agrees that in the event
any payment  shall be required to be made to IBM Credit  under this  Guaranty or
any other guaranty, the Parent will contribute,  to the maximum extent permitted

                                       22
<PAGE>
by law,  such amounts to each other  guarantor  so as to maximize the  aggregate
amount  paid to IBM Credit  under or in respect of this  Agreement  or any Other
Document.

B. Guaranty Absolute. The Parent guarantees that the Guaranteed Obligations will
be paid  strictly in  accordance  with the terms of this  Agreement or any Other
Document,  regardless of any law, regulation or order now or hereafter in effect
in any jurisdiction affecting any of such terms or the rights of IBM Credit with
respect  thereto.  The  Obligations  of  the  Parent  under  this  Guaranty  are
independent of the Guaranteed  Obligations or any other  Obligations of any Loan
Party  under this  Agreement  or any Other  Document,  and a separate  action or
actions  may be brought  and  prosecuted  against  the  Parent to  enforce  this
Guaranty,  irrespective  of whether any action is brought against any Loan Party
or whether any Loan Party is joined in any such action or actions. The liability
of  the  Parent  under  this  Guaranty  shall  be   irrevocable,   absolute  and
unconditional  irrespective  of, and the Parent  hereby  irrevocably  waives any
defenses it may now or  hereinafter  have in any way  relating to, any or all of
the following:

(i) any lack of  validity  or  enforceability  of this  Agreement  or any  Other
Document or any agreement or instrument relating thereto;

(ii) any change in the time, manner or place of payment of, or in any other term
of, all or any of the  Guaranteed  Obligations  or any other  Obligations of any
other  Loan Party  under  this  Agreement  or any Other  Document,  or any other
amendment  or waiver of or any consent to departure  from this  Agreement or any
Other Document,  including,  without limitation,  any increase in the Guaranteed
Obligations  resulting from the extension of additional  credit to any Customer,
the Parent or any of their Subsidiaries or otherwise;

(iii) any taking, exchange,  release or non perfection of any collateral, or any
taking, release or amendment or waiver of or consent to departure from any other
guaranty, for all or any of the Guaranteed Obligations;

(iv) any manner of application of collateral, or proceeds thereof, to all or any
of the Guaranteed Obligations, or any manner of sale or other disposition of any
collateral for all or any of the Guaranteed Obligations or any other Obligations
of any other Loan Party under this  Agreement or any Other Document or any other
assets of either Customer, the Parent or any of their Subsidiaries;

(v) any change,  restructuring  or  termination  of the  corporate  structure or
existence of either Customer, the Parent or any of their Subsidiaries;

(vi) any  failure  of IBM Credit to  disclose  to any Loan Party or any of their
Subsidiaries any information  relating to the business,  condition (financial or
otherwise), operations,  performance,  properties or prospects of any Loan Party
now or hereafter known to IBM Credit (the Parent waiving any duty on the part of
IBM Credit to disclose such information); or

(vii) any other  circumstance  (including,  without  limitation,  any statute of
limitations) or any existence of or reliance on any representation by IBM Credit
that might  otherwise  constitute  a defense  available  to, or a discharge  of,
either Customer, the Parent or any other guarantor or surety.

This Guaranty shall  continue to be effective or be reinstated,  as the case may
be, if at any time any payment of any of the Guaranteed Obligations is rescinded
or must otherwise be returned by IBM Credit upon the  insolvency,  bankruptcy or
reorganization  of either Customer,  the Parent or any of their  Subsidiaries or
otherwise, all as though such payment had not been made.

C.  Waiver.  (i)  The  Parent  hereby  unconditionally  and  irrevocably  waives
promptness,   diligence,   notice  of   acceptance,   presentment,   demand  for
performance,  notice  of  nonperformance,   default,  acceleration,  protest  or
dishonor and any other notice with respect to any of the Guaranteed  Obligations
and this Guaranty and any requirement that IBM Credit protect,  secure,  perfect
or insure any Lien or any property  subject thereto or exhaust any right or take
any action against any Loan Party or any other Person or any Collateral.

                                       23
<PAGE>
(ii) The  Parent  hereby  unconditionally  and  irrevocably  waives any right to
revoke this Guaranty and acknowledges that this Guaranty is continuing in nature
and  applies  to all  Guaranteed  Obligations,  whether  existing  now or in the
future.

(iii) The Parent hereby  unconditionally  and irrevocably waives (x) any defense
arising by reason of any claim or defense  based upon an election of remedies by
IBM Credit that in any manner impairs,  reduces, releases or otherwise adversely
affects   the   subrogation,   reimbursement,   exoneration,   contribution   or
indemnification  rights of the  Parent or other  rights of the Parent to proceed
against any of the Loan Parties,  any other guarantor or any other Person or any
Collateral  and (y) any  defense  based on any right of set off or  counterclaim
against or in respect of the Obligations of the Parent hereunder.

(iv) The Parent hereby  unconditionally  and irrevocably  waives any duty on the
part of IBM Credit to disclose to the Parent any matter,  fact or thing relating
to the business,  condition (financial or otherwise),  operations,  performance,
properties or prospects of any other Loan Party or any of its  Subsidiaries  now
or hereafter known by IBM Credit.

(v) The Parent acknowledges that it will receive substantial direct and indirect
benefits from the financing arrangements  contemplated by this Agreement and the
Other  Documents  and that the waivers set forth in Sections 7.18 B. and 7.18 C.
are knowingly made in contemplation of such benefits.

D. Continuing Guaranty;  Assignments. This Guaranty is a continuing guaranty and
shall (a)  remain  in full  force and  effect  until the  latest of (i) the cash
payment in full of the  Guaranteed  Obligations  and all other  amounts  payable
under this  Guaranty,  (ii) the  Termination  Date and,  (b) be binding upon the
Parent,  its  successors  and  assigns  and (c) inure to the  benefit  of and be
enforceable by IBM Credit and its successors, transferees and assigns.

E. Subrogation.  The Parent hereby unconditionally and irrevocably agrees not to
exercise any rights that it may now or hereafter acquire against either Customer
or  any  other  insider  guarantor  that  arise  from  the  existence,  payment,
performance or enforcement of the Parent's  Obligations  under this Agreement or
any Other Document,  including,  without  limitation,  any right of subrogation,
reimbursement,  exoneration,  contribution or  indemnification  and any right to
participate in any claim or remedy of IBM Credit against either  Customer or any
other insider guarantor or any Collateral,  whether or not such claim, remedy or
right  arises in equity or under  contract,  statute or common  law,  including,
without  limitation,  the right to take or receive  from either  Customer or any
other insider guarantor, directly or indirectly, in cash or other property or by
set off or in any other  manner,  payment or  security on account of such claim,
remedy or right,  unless  and until all of the  Guaranteed  Obligations  and all
other amounts  payable under this Guaranty shall have been paid in full in cash.
If any amount shall be paid to the Parent in violation of the preceding sentence
at any  time  prior  to the  latest  of (a) the  payment  in full in cash of the
Guaranteed  Obligations and all other amounts  payable under this Guaranty,  and
(b) the Termination Date such amount shall be received and held in trust for the
benefit of IBM Credit,  shall be segregated from other property and funds of the
Parent and shall forthwith be paid to IBM Credit in the same form as so received
(with any necessary endorsement or assignment) to be credited and applied to the
Guaranteed  Obligations  and all other  amounts  payable  under  this  Guaranty,
whether matured or unmatured,  in accordance with the terms of this Agreement or
any Other Document,  or to be held as Collateral for any Guaranteed  Obligations
or other amounts payable under this Guaranty thereafter arising. .

                          SECTION 8. NEGATIVE COVENANTS

Until   termination  of  this  Agreement  and  the   indefeasible   payment  and
satisfaction of all Obligations hereunder:

                                       24
<PAGE>
8.1. LIENS. No Loan Party will, directly or indirectly mortgage, assign, pledge,
transfer, create, incur, assume, permit to exist or otherwise permit any Lien or
judgment to exist on any of its  property,  assets,  revenues or goods,  whether
real,  personal or mixed,  whether now owned or hereafter  acquired,  except for
Permitted Liens.

8.2.  DISPOSITION OF ASSETS. No Loan Party will,  directly or indirectly,  sell,
lease,  assign,  transfer  or  otherwise  dispose  of,  or  permit  any  of  its
Subsidiaries to sell, assign,  transfer or otherwise dispose of any assets other
than  (i)  sales of  inventory  and  receivables  (pursuant  "Receivables  Sales
Agreement": as defined in Section 10.1 of this Agreement) in the ordinary course
of business and short term rental of inventory as  demonstrations in amounts not
material  to it,  and (ii)  voluntary  dispositions  of  individual  assets  and
obsolete or worn out property in the ordinary course of business, provided, that
the aggregate  book value of all such assets and property so sold or disposed of
under  this  section  8.2 (ii) in any  Fiscal  Year  shall not  exceed 5% of the
consolidated assets of the Loan Party or its Subsidiaries as of the beginning of
such Fiscal Year; (iii) sales of assets for cash and for fair market value in an
aggregate  amount not to exceed Ten Million Dollars  ($10,000,000) in any Fiscal
Year; and (iv) the sale of the assets [Real Property] listed on Attachment B for
cash and for fair market value in a sale-leaseback transaction or otherwise.

8.3.  CORPORATE  CHANGES.  No Loan Party will, or permit any of its Subsidiaries
to,  without the prior written  consent of IBM Credit,  directly or  indirectly,
merge, consolidate, liquidate, dissolve or enter into or engage in any operation
or activity materially different from that presently being conducted by any Loan
Party or any Guarantor,  provided, however, that the Parent and its Subsidiaries
may consummate any merger or  consolidation  permitted under Section 8.4 of this
Agreement  and  provided  further  that  neither  the  Parent  nor  any  of  its
Subsidiaries shall be required to preserve any right, permit,  license approval,
privilege  or  franchise  if the  Board  of  Directors  of the  Parent  or  such
Subsidiary shall determine that the preservation  thereof is no longer desirable
in the conduct of the business of the Parent or such Subsidiary, as the case may
be, and that the loss thereof is not  disadvantageous in any material respect to
the Parent, such Subsidiary or IBM Credit.

8.4. MERGERS, ETC. No Loan Party shall merge into or consolidate with any Person
or permit any Person to merge into it, or permit any of its  Subsidiaries  to do
so,  except that any  Subsidiary  of any Customer may merge into or  consolidate
with any other  Subsidiary of such  Customer,  provided that, in the case of any
such merger or consolidation,  the Person formed by such merger or consolidation
shall be a wholly owned Subsidiary of such Customer;  provided, however, that in
each case,  immediately after giving effect thereto, no event shall occur and be
continuing  that  constitutes  a Default  and, in the case of any such merger to
which any Customer is a party, such Customer is the surviving corporation.

8.5. GUARANTIES.  No Loan Party will, directly or indirectly,  assume, guaranty,
endorse,  or otherwise  become liable upon the  obligations  of any other Person
except  (i)  by  the  endorsement  of  negotiable  instruments  for  deposit  or
collection or similar  transactions in the ordinary course of business,  (ii) by
the giving of  indemnities  in  connection  with the sale of  inventory or other
asset dispositions permitted hereunder,  (iii) for guaranties solely in favor of
IBM Credit (iv) as provided for under Permitted Indebtedness,  (v) any corporate
guaranties and (vi) real estate.

8.6.  RESTRICTED  PAYMENTS.  Except  that (A)  Parent  may (i)  declare  and pay
dividends and distributions  payable only in common stock of the Parent and (ii)
except to the extent the net cash proceeds thereof are required to be applied to
the  prepayment  of the  advances  pursuant  to  Section  2.06(b)  of the Credit
Agreement,  purchase, redeem, retire, defease or otherwise acquire shares of its
capital stock with the proceeds received contemporaneously from the issue of new
shares of its capital stock with equal or inferior voting powers,  designations,
preferences  and rights,  (B) any Subsidiary of any Customer may (i) declare and
pay cash  dividends to such Customer and (ii) declare and pay cash  dividends to
any other Loan Party of which it is a Subsidiary, (C) the Customers may pay cash
dividends  or  otherwise  transfer  funds to the Parent or MCCI.  for  operating
expenses incurred in the normal course of business by the Parent or MCCI or paid
by the Parent or MCCI on behalf of the  Customers.  Such  expenses  include  all

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<PAGE>
payroll  and  benefits  costs for all  Subsidiaries  of the  Parent,  telephone,
travel,  rent  and  other  occupancy  costs,  professional  expenses,  including
consulting,  audit, accounting and legal expenses, corporate insurance expenses,
data processing costs and other operating  expenses,  and (D) the Parent and the
Customers  may issue stock  options to the  directors and employees of such Loan
Party,  no Loan Party  will,  directly  or  indirectly:  (i)  declare or pay any
dividend (other than dividends  payable solely in common stock of any Loan Party
or any Guarantor) on, or make any payment on account of, or set apart assets for
a sinking or other  analogous  fund for, the purchase,  redemption,  defeasance,
retirement or other  acquisition of, any shares of any class of capital stock of
any Loan Party or any  warrants,  options or rights to purchase any such capital
stock, whether now or hereafter  outstanding,  or make any other distribution in
respect thereof,  either directly or indirectly,  whether in cash or property or
in  obligations  of any Loan Party or any  Guarantor;  or (ii) make any optional
payment or prepayment on or redemption (including, without limitation, by making
payments  to a sinking or  analogous  fund) or  repurchase  of any  Indebtedness
(other than the Obligations).

8.7. INVESTMENTS. No Loan Party will, directly or indirectly,  make, maintain or
acquire any Investment in any Person other than:

     (A) interest bearing deposit accounts  (including  certificates of deposit)
which are insured by the Federal  Deposit  Insurance  Corporation  ("FDIC") or a
similar federal insurance program;

     (B) direct obligations of the government of the United States of America or
any agency or instrumentality  thereof or obligations guaranteed as to principal
and interest by the United States of America or any agency thereof;

     (C) stock or  obligations  issued  to any Loan  Party or any  Guarantor  in
settlement  of claims  against  others by reason of an event of  bankruptcy or a
composition or the readjustment of debt or a reorganization of any debtor of any
Loan Party or any Guarantors; and

     (D) commercial  paper of any  corporation  organized  under the laws of any
State of the  United  States or any bank  organized  or  licensed  to  conduct a
banking business under the laws of the United States or any State thereof having
the short-term highest rating then given by Moody's Investor's Services, Inc. or
Standard  &  Poor's   Corporation.   (E)  Investments  by  the  Parent  and  its
Subsidiaries in their Subsidiaries outstanding on the date hereof;

     (F) loans and advances to employees in the ordinary  course of the business
of the  Parent and its  Subsidiaries  as  presently  conducted  in an  aggregate
principal amount not to exceed Five Hundred  Thousand Dollars  ($500,000) at any
time outstanding;

     (G) Investments by the Parent and its  Subsidiaries in cash  equivalents in
an aggregate principal amount not to exceed Five Million Dollars ($5,000,000) at
any time outstanding;

     (H)  Investments  existing on the date hereof and described on Attachment B
hereto;

     (I) Investments by the Borrowers in Hedge Agreements (as defined in Section
10 of this Agreement);

     (J)  Investments in  Subsidiaries  not existing on the date hereof that are
formed with an initial  capitalization  of One Million  Dollars  ($1,000,000) or
less,  provided that the aggregate  Investments  permitted under this clause (J)
shall not exceed ($5,000,000) in any Fiscal Year.

8.8.  AFFILIATE/SUBSIDIARY   TRANSACTIONS.  No  Loan  Party  will,  directly  or
indirectly,  enter  into any  transaction  with  any  Affiliate  or  Subsidiary,
including, without limitation, the purchase, sale or exchange of property or the
rendering of any service to any Affiliate or  Subsidiary  of either  Customer or
any  Guarantor  except in the  ordinary  course of business  and pursuant to the
reasonable  requirements  of any Loan Party's or any  Guarantor's  business upon

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<PAGE>
fair and reasonable terms no less favorable to such Loan Party or Guarantor than
could be obtained in a comparable arm's-length  transaction with an unaffiliated
Person, provided,  however no Loan Party will, or permit any of its Subsidiaries
to,  transfer,  sell,  exchange or dispose of any Collateral to any Affiliate or
Subsidiary  of any  Loan  Party  except  if such  transfer,  sale,  exchange  or
disposition is subject to IBM Credit's security interest in such Collateral.

8.9.  ERISA. No Loan Party will (A) terminate any Plan so as to incur a material
liability to the PBGC (as defined in Section 6.12 of this Agreement), (B) permit
any "prohibited  transaction"  involving any Plan (other than a  "multi-employer
benefit plan") which would subject any Loan Party or any Guarantor to a material
tax or penalty on "prohibited transactions" under the Code or ERISA, (C) fail to
pay to any Plan any contribution which they are obligated to pay under the terms
of such Plan,  if such failure would result in a material  "accumulated  funding
deficiency",  whether or not waived, (D) allow or suffer to exist any occurrence
of a  "reportable  event" or any other  event or  condition,  which  presents  a
material  risk  of   termination   by  the  PBGC  of  any  Plan  (other  than  a
"multi-employer  benefit plan"), or (E) fail to notify IBM Credit as required in
Section  7.5.  As  used  in  this  Agreement,  the  terms  "accumulated  funding
deficiency" and "reportable  event" shall have the respective  meanings assigned
to them in ERISA, and the term "prohibited  transaction"  shall have the meaning
assigned to it in the Code and ERISA.  For  purposes of this  Section  8.9,  the
terms "material liability",  "tax", "penalty",  "accumulated funding deficiency"
and "risk of  termination"  shall mean a liability,  tax,  penalty,  accumulated
funding  deficiency or risk of termination which could reasonably be expected to
have a Material Adverse Effect.

8.10.  ADDITIONAL  NEGATIVE PLEDGES. No Loan Party will, directly or indirectly,
create or otherwise cause or permit to exist or become effective any contractual
obligation  which may restrict or inhibit IBM Credit's rights or ability to sell
or otherwise  dispose of Collateral or any part thereof after the occurrence and
during the continuance of an Event of Default.

8.11. STORAGE OF COLLATERAL WITH BAILEES AND WAREHOUSEMEN.  Collateral shall not
be stored with a bailee, warehouseman or similar party without the prior written
consent of IBM Credit unless the Loan Party or Guarantor will, concurrently with
the  delivery of such  Collateral  to such party,  cause such party to issue and
deliver to IBM Credit,  warehouse  receipts in the name of IBM Credit evidencing
the storage of such Collateral.

8.12. INDEBTEDNESS.  No Loan Party will create, incur, assume or permit to exist
any Indebtedness, except for Permitted Indebtedness.

8.13.  LOANS.  No Loan  Party will make any loans,  advances,  contributions  or
payments  of money or goods to any  Subsidiary,  Affiliate  or  Parent or to any
officer,  director or stockholder  of any Loan Party or of any such  corporation
(except for compensation for personal  services actually  rendered),  except for
transactions expressly authorized in this Agreement, and (i) stock option plans,
(ii) employee loans and (iii) Permitted Indebtedness.

                               SECTION 9. DEFAULT

9.1. EVENT OF DEFAULT.  Any one or more of the following events shall constitute
an Event of  Default  by any Loan  Party  under  this  Agreement  and the  Other
Documents:

     (A) The  failure  to make  timely  payment of the  Obligations  or any part
thereof  when due and payable if such  failure is not cured within five (5) days
of the date due during which period  Customer  shall be charged the  Delinquency
Fee Rate set forth in  Attachment  A beginning  on the day after the payment was
due and including the day payment is received;

     (B) The failure to comply with or observe any term,  covenant or  agreement
contained in this  Agreement or any of the Other  Documents  and such failure is
not cured  within  fifteen (15)  Business  Days after the earlier of the date on
which (A) a chief executive  officer,  chief financial  officer,  executive vice

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<PAGE>
president,  controller,  treasurer  or  assistant  treasurer  of any Loan  Party
becomes  aware of such  failure or (B) written  notice  thereof  shall have been
given to the Parent by IBM Credit;

     (C) Any representation,  warranty, statement, report or certificate made or
delivered by or on behalf of any Loan Party or any of its officers, employees or
agents  or by or on  behalf  of any  Guarantor  to IBM  Credit  was false in any
material respect at the time when made or deemed made;

     (D) Any Loan Party or any of its any  Subsidiaries  or any Guarantor  shall
generally  not pay its debts as such  debts  become  due,  become  or  otherwise
declare itself insolvent,  file a voluntary petition for bankruptcy  protection,
have filed against it any involuntary bankruptcy petition,  cease to do business
as a going  concern,  make any  assignment  for the benefit of  creditors,  or a
custodian,  receiver, trustee, liquidator,  administrator or person with similar
powers shall be appointed for any Loan Party, any Subsidiary or any Guarantor or
any of its respective properties or have any of its respective properties seized
or  attached,  or  take  any  action  to  authorize,   or  for  the  purpose  of
effectuating,  the foregoing,  provided,  however, that any Loan Party or any of
its  Subsidiaries or any Guarantor shall have a period of sixty (60) days within
which  to  discharge  any   involuntary   petition  for  bankruptcy  or  similar
proceeding;

     (E) The use of any funds  borrowed from IBM Credit under this Agreement for
any purpose other than as provided in this Agreement;

     (F) The entry of any judgment against any Loan Party or any Guarantor in an
amount in excess of Seven Million Five Hundred Thousand Dollars ($7,500,000) and
such judgment is not satisfied,  dismissed,  stayed or superseded by bond within
thirty (30) days after the day of entry  thereof  (and in the event of a stay or
supersedeas  bond, such judgment is not discharged within thirty (30) days after
termination  of any such stay or bond) or such  judgment is not fully covered by
insurance as to which the insurance  company has  acknowledged its obligation to
pay such judgment in full;

     (G)  Any  Loan  Party  or any of its  Subsidiaries  shall  fail  to pay any
principal  of,  premium or interest  on or any amount  payable in respect of the
Credit  Agreement  and such failure shall  continue  after the  applicable  cure
period,  if any,  specified  in the Credit  Agreement;  or any other event shall
occur or condition  shall exist under the Credit  Agreement or any  agreement or
instrument  relating  thereto,  if the effect of such event or  condition  is to
accelerate,  or to permit  the  acceleration  of,  the  maturity  of the  Credit
Agreement or otherwise to cause the debt to mature;

     (H) The dissolution or liquidation of any Loan Party or any of Subsidiaries
or its directors or stockholders  shall take any action to dissolve or liquidate
either Customer,  any Subsidiary or any Guarantor unless otherwise  provided for
herein;

     (I)  Any  "going   concern"  or  like   qualification   or  exception,   or
qualification  arising out of the scope of an audit by an Auditor of its opinion
relative  to  any  Financial  Statement  delivered  to  IBM  Credit  under  this
Agreement;

     (J) There  issues a warrant of distress  for any rent or taxes with respect
to the warehouse  facilities  located in Tempe,  AZ, Miami, FL,  Paulsboro,  NJ,
Sparks, NV, Allen, TX and Cincinnati,  OH and any additional warehouse locations
occupied  by any Loan Party or any of its  Subsidiaries  Af in or upon which the
Collateral,  or any part  thereof,  may at any time be situated and such warrant
shall continue for a period of ten (10) Business Days from the date such warrant
is issued;

     (K) Any Loan Party (other than an Immaterial  Subsidiary  suspends business
for a period of five (5) consecutive days;

     (L) The occurrence of any event or condition that permits the holder of any
Indebtedness  in excess of Five Million Dollars  ($5,000,000)  arising in one or
more related or unrelated transactions to accelerate the maturity thereof or the
failure of any Loan Party to pay when due any such Indebtedness;

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<PAGE>
     (M) Any Guaranty of any or all of the Obligations executed by any Guarantor
(other than an Immaterial  Guarantor) in favor of IBM Credit,  shall at any time
for any reason  cease to be in full force and effect or shall be  declared to be
null  and  void  by a  court  of  competent  jurisdiction  or  the  validity  or
enforceability  thereof shall be contested or denied by any such  Guarantor,  or
any such  Guarantor  shall deny that it has any further  liability or obligation
thereunder or any such Guarantor shall fail to comply with or observe any of the
terms, provisions or conditions contained in any such Guaranty;

     (N) Any Loan Party is in  default  under the  material  terms of any of the
Other Documents after the expiration of any applicable cure periods;

     (O) There shall occur a "reportable event" with respect to any Plan, or any
Plan  shall  be  subject  to  termination   proceedings  (whether  voluntary  or
involuntary) and there shall result from such "reportable  event" or termination
proceedings a liability of Customer to the PBGC which exceeds Seven Million Five
Hundred Thousand Dollars ($7,500,000);

     (P) Any "person" (as defined in Section 13(d)(3) of the Securities Exchange
Act of 1934,  as amended)  acquires a beneficial  interest in 50% or more of the
Voting Stock of any Loan Party.

9.2. ACCELERATION. Upon the occurrence and during the continuance of an Event of
Default  which has not been waived in writing by IBM Credit,  IBM Credit may, in
its sole discretion, take any or all of the following actions, without prejudice
to any other  rights it may have at law or under this  Agreement  to enforce its
claims against any Loan Party: (a) declare all Obligations to be immediately due
and payable  (except  with  respect to any Event of Default set forth in Section
9.1(D)  hereof,  in  which  case  all  Obligations  shall  automatically  become
immediately due and payable without the necessity of any notice or other demand)
without  presentment,  demand,  protest or any other action or obligation of IBM
Credit; and (b) immediately terminate the Credit Line hereunder.

9.3.  REMEDIES.  (A) Upon the occurrence and during the continuance of any Event
of Default  which has not been waived in writing by IBM  Credit,  IBM Credit may
exercise  all rights and  remedies of a secured  party under the U.C.C.  Without
limiting the  generality of the  foregoing,  IBM Credit may: (i) remove from any
premises where same may be located any and all documents, instruments, files and
records (including the copying of any computer records),  and any receptacles or
cabinets containing same, relating to the Collateral,  or IBM Credit may use (at
the  expense  of the Loan  Parties)  such of the  supplies  or space of the Loan
Parties  business or otherwise,  as may be necessary to properly  administer and
control the Collateral or the handling of collections and realizations  thereon;
and (ii) foreclose the security  interests created pursuant to this Agreement by
any available  judicial  procedure,  or to take  possession of any or all of the
Collateral  without  judicial  process  and to  enter  any  premises  where  any
Collateral  may be located for the purpose of taking  possession  of or removing
the same.

     (B) Upon the occurrence  and during the  continuance of an Event of Default
which has not been  waived in writing by IBM Credit,  IBM Credit  shall have the
right to sell, lease, or otherwise dispose of all or any part of the Collateral,
whether in its then condition or after further preparation or processing, in the
name of each Loan Party or IBM Credit, or in the name of such other party as IBM
Credit may designate, either at public or private sale or at any broker's board,
in lots or in bulk,  for  cash or for  credit,  with or  without  warranties  or
representations,  and upon such other terms and  conditions as IBM Credit in its
sole  discretion  may deem  advisable,  and IBM  Credit  shall have the right to
purchase at any such sale. If IBM Credit, in its sole discretion determines that
any  of  the  Collateral   requires   rebuilding,   repairing,   maintenance  or
preparation,  IBM Credit shall have the right, at its option,  to do such of the
aforesaid as it deems  necessary  for the purpose of putting such  Collateral in
such saleable form as IBM Credit shall deem appropriate.  Each Loan Party hereby
agrees that any  disposition by IBM Credit of any Collateral  pursuant to and in
accordance with the terms of a repurchase  agreement  between IBM Credit and the
manufacturer  or any  supplier  (including  any  Authorized  Supplier)  of  such
Collateral  constitutes a commercially  reasonable sale. Each Loan Party agrees,
at the  request  of IBM  Credit,  to  assemble  the  Collateral  and to  make it
available to IBM Credit at places which IBM Credit shall select,  whether at the
premises of the Loan Party or elsewhere, and to make available to IBM Credit the
premises  and  facilities  of the Loan  Parties for the purpose of IBM  Credit's

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<PAGE>
taking  possession of,  removing or putting such Collateral in saleable form. If
notice of  intended  disposition  of any  Collateral  is  required by law, it is
agreed  that  ten  (10)  Business  Days  notice  shall   constitute   reasonable
notification.

     (C) Unless expressly prohibited by the licensor thereof, if any, IBM Credit
is hereby  granted,  upon the occurrence and during the continuance of any Event
of Default which has not been waived in writing by IBM Credit,  an  irrevocable,
non-exclusive  license  to use,  assign,  license  or  sublicense  all  computer
software programs,  data bases,  processes and materials used by each Loan Party
in its businesses or in connection with any of the Collateral.

     (D) The net cash proceeds  resulting  from IBM Credit's  exercise of any of
the foregoing rights (after deducting all charges, costs and expenses, including
reasonable  attorneys'  fees)  shall be applied by IBM Credit to the  payment of
Loan  Parties'  Obligations,  whether due or to become due, in such order as IBM
Credit may in it sole discretion  elect. Loan Parties shall remain liable to IBM
Credit  for any  deficiencies,  and IBM  Credit in turn  agrees to remit to Loan
Parties or their successors or assigns, any surplus resulting therefrom.

     (E)  The  enumeration  of  the  foregoing  rights  is  not  intended  to be
exhaustive  and the exercise of any right shall not preclude the exercise of any
other rights, all of which shall be cumulative.

9.4. WAIVER.  If IBM Credit seeks to take possession of any of the Collateral by
any court  process  each Loan  Party  hereby  irrevocably  waives to the  extent
permitted by  applicable  law any bonds,  surety and security  relating  thereto
required  by any  statute,  court  rule  or  otherwise  as an  incident  to such
possession  and  any  demand  for  possession  of the  Collateral  prior  to the
commencement of any suit or action to recover possession  thereof.  In addition,
each Loan Party waives to the extent  permitted by applicable  law all rights of
set-off it may have against IBM Credit.  Each Loan Party  further  waives to the
extent permitted by applicable law presentment,  demand and protest, and notices
of non-payment,  non-performance,  any right of contribution,  dishonor, and any
other demands, and notices required by law.

         SECTION 10. FINANCIAL COVENANT DEFINITIONS; FINANCIAL COVENANTS

10.1.  FINANCIAL COVENANT  DEFINITIONS.  Solely for purposes of this Section 10,
the following terms shall have the following meanings:

"Administrative Agent": Citibank, N.A..

"Agreement   Value":   means,  for  each  Hedge   Agreement,   on  any  date  of
determination, an amount determined by the Administrative Agent equal to: (a) in
the  case of a Hedge  Agreement  documented  pursuant  to the  Master  Agreement
(Multicurrency-Cross Border) published by the International Swap and Derivatives
Association,  Inc. (the "Master  Agreement"),  the amount, if any, that would be
payable by any Loan Party or any of its Subsidiaries to its counterparty to such
Hedge  Agreement,  as if (i) such Hedge Agreement was being  terminated early on
such date of  determination,  (ii) such Loan  Party or  Subsidiary  was the sole
"Affected  Party",  and  (iii)  the  Administrative  Agent  was the  sole  party
determining  such  payment  amount  (with the  Administrative  Agent making such
determination  pursuant to the provisions of the form of Master  Agreement);  or
(b) in the case of a Hedge Agreement traded on an exchange,  the  mark-to-market
value of such Hedge  Agreement,  which will be the unrealized loss on such Hedge
Agreement  to the  Loan  Party  or  Subsidiary  of a Loan  Party  to such  Hedge
Agreement  determined by the Administrative  Agent based on the settlement price
of such  Hedge  Agreement  on such  date of  determination,  or (c) in all other
cases,  the  mark-to-market  value of such  Hedge  Agreement,  which will be the
unrealized  loss on such Hedge  Agreement to the Loan Party or  Subsidiary  of a
Loan Party to such Hedge Agreement determined by the Administrative Agent as the
amount,  if any, by which (i) the  present  value of the future cash flows to be
paid by such Loan Party or  Subsidiary  exceeds  (ii) the  present  value of the
future cash flows to be received  by such Loan Party or  Subsidiary  pursuant to
such Hedge Agreement;  capitalized  terms used and not otherwise defined in this
definition  shall have the respective  meanings set forth in the above described
Master Agreement

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<PAGE>
Borrowers: as defined in the Credit Agreement.

"Capital  Expenditures":  means,  for any  Person  for any  period,  the sum of,
without duplication,  (a) all expenditures made, directly or indirectly, by such
Person or any of its  Subsidiaries  during  such  period  for  equipment,  fixed
assets,  real property or  improvements,  or for  replacements or  substitutions
therefor or additions  thereto,  that have been or should be, in accordance with
GAAP,  reflected as additions to property,  plant or equipment on a Consolidated
balance  sheet of such  Person or have a useful  life of more than one year plus
(b) the aggregate  principal  amount of all Debt  (including  Obligations  under
Capitalized   Leases)   assumed  or  incurred  in   connection   with  any  such
expenditures.  For purposes of this definition,  the purchase price of equipment
that is purchased simultaneously with the trade-in of existing equipment or with
insurance proceeds shall be included in Capital  Expenditures only to the extent
of the gross amount of such purchase price less the credit granted by the seller
of such  equipment for the equipment  being traded in at such time or the amount
of such proceeds, as the case may be.

"Capitalized  Leases":  means  all  leases  that  have  been or  should  be,  in
accordance with GAAP, recorded as capitalized leases.

"Cash  Concentration  Account":  has  the  meaning  specified  in  the  Security
Agreement.

"Contingent  Obligation":  means, with respect to any Person,  any Obligation or
arrangement  of such Person to  guarantee  or intended  to  guarantee  any Debt,
leases,  dividends or other payment Obligations  ("primary  obligations") of any
other  Person  (the  "primary  obligor")  in any  manner,  whether  directly  or
indirectly, including, without limitation, (a) the direct or indirect guarantee,
endorsement  (other than for  collection  or deposit in the  ordinary  course of
business),  co-making,  discounting  with recourse or sale with recourse by such
Person  of the  Obligation  of a primary  obligor,  (b) the  Obligation  to make
take-or-pay or similar  payments,  if required,  regardless of nonperformance by
any other party or parties to an agreement or (c) any Obligation of such Person,
whether or not  contingent,  (i) to purchase any such primary  obligation or any
property  constituting direct or indirect security therefor,  (ii) to advance or
supply funds (A) for the purchase or payment of any such primary  obligation  or
(B) to maintain  working  capital or equity  capital of the  primary  obligor or
otherwise to maintain the net worth or solvency of the primary obligor, (iii) to
purchase property,  assets,  securities or services primarily for the purpose of
assuring the owner of any such primary  obligation of the ability of the primary
obligor to make payment of such primary  obligation or (iv)  otherwise to assure
or hold harmless the holder of such primary  obligation  against loss in respect
thereof. The amount of any Contingent Obligation shall be deemed to be an amount
equal to the stated or determinable  amount of the primary obligation in respect
of which such Contingent  Obligation is made (or, if less, the maximum amount of
such  primary  obligation  for which such  Person may be liable  pursuant to the
terms of the instrument evidencing such Contingent Obligation) or, if not stated
or determinable, the maximum reasonably anticipated liability in respect thereof
(assuming such Person is required to perform thereunder),  as determined by such
Person in good faith.

"Debt":  of any Person means,  without  duplication  for purposes of calculating
financial  ratios,  (a) all  indebtedness of such Person for borrowed money, (b)
all  Obligations  of such Person for the deferred  purchase price of property or
services (other than trade payables not overdue by more than 60 days incurred in
the ordinary  course of such Person's  business),  (c) all  Obligations  of such
Person evidenced by notes, bonds,  debentures or other similar instruments,  (d)
all Obligations of such Person created or arising under any conditional  sale or
other title retention agreement with respect to property acquired by such Person
(even  though  the  rights  and  remedies  of the  seller or lender  under  such
agreement  in the event of default are limited to  repossession  or sale of such
property),  (e) all  Obligations  of such  Person  as lessee  under  Capitalized
Leases, (f) all Obligations of such Person under acceptance, letter of credit or
similar  facilities,  (g) all  Obligations  of such Person to purchase,  redeem,
retire, defease or otherwise make any payment in respect of any capital stock of
or other  ownership or profit interest in such Person or any other Person or any
warrants,  rights or options to acquire such capital stock,  valued, in the case
of Redeemable  Preferred  Stock,  at the greater of its voluntary or involuntary
liquidation preference plus accrued and unpaid dividends, (h) all Obligations of
such  Person in  respect  of Hedge  Agreements,  valued at the  Agreement  Value

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<PAGE>
thereof, (i) all Contingent  Obligations of such Person and (j) all indebtedness
and other  payment  Obligations  referred to in clauses (a) through (i) above of
another  Person secured by (or for which the holder of such Debt has an existing
right,  contingent  or  otherwise,  to be  secured  by)  any  Lien  on  property
(including,  without  limitation,  accounts and contract  rights)  owned by such
Person, even though such Person has not assumed or become liable for the payment
of such indebtedness or other payment Obligations.

"Debt/EBITDA Ratio":  means, at any date of determination,  the ratio of (a) the
average  Consolidated  total Debt for Borrowed Money of the Parent Guarantor and
its Subsidiaries as at the end of each week ended within the most recently ended
fiscal  quarter of the  Parent  Guarantor  for which  Financial  Statements  are
required to be delivered to the Lender Parties pursuant to Section 7.1(A) or (B)
of this Agreement,  as the case may be, to (b) Consolidated EBITDA of the Parent
Guarantor  and its  Subsidiaries  for such fiscal  quarter  and the  immediately
preceding three fiscal quarters.

"Debt for Borrowed  Money":  of any Person means all Debt of the types described
in clauses (a) through (e) of the  definition  of "Debt" less amounts on deposit
in the Cash Concentration Account.

"EBITDA": means, for any period, the sum, determined on a Consolidated basis, of
(a) net income (or net loss), (b) interest expense  (including  implied interest
expenses incurred under the Receivables Sales Agreement and flooring  subsidies,
in each case determined on a basis consisted with past practice,  (c) income tax
expense, (d) depreciation  expense, (e) amortization expense, (f) extraordinary,
non-recurring,  transactional  or unusual  losses  deducted in  calculating  net
income less extraordinary,  non-recurring,  transactional or unusual gains added
in  calculating  net income and (g) any non-cash  expenses,  non-cash  losses or
other  non-cash  charges  resulting  from the  writedown in the valuation of any
assets in each case of the Parent Guarantor and its Subsidiaries,  determined in
accordance with GAAP for such period. The amounts referred to in clauses (f) and
(g) are  agreed to be  $152,298,000  and  $5,411,000  for the  second  and third
quarters of Fiscal Year 1999, respectively.

"Fee  Letter":  means the fee letter dated  September 9, 1999 between the Parent
Guarantor and the Administrative Agent, as amended.

"Fixed Charge Coverage Ratio" means, at any date of determination,  the ratio of
(a) Consolidated  EBITDA minus Capital  Expenditures to (b) interest payable on,
and  amortization  of debt  discount in respect of, all Debt for Borrowed  Money
(including   expenses  incurred  under  the  Receivables  Sales  Agreements  and
floorplanning subsidies, in each case determined on a basis consistent with past
practice),  in each case,  of or by the Parent  Guarantor  and its  Subsidiaries
during the applicable period most recently ended for which financial  statements
are required to be delivered to the Lender Parties  pursuant to Section  5.03(b)
of the Credit Agreement or (c), as the case may be.

"Guarantors" means the Parent Guarantor and the Subsidiary Guarantors.

"Hedge Agreements": means interest rate swap, cap or collar agreements, interest
rate future or option  contracts,  currency swap agreements,  currency future or
option contracts and other hedging agreements.

"Hedge  Bank":  means any Lender  Party or an Affiliate of a Lender Party in its
capacity as a party to a Secured Hedge Agreement.

"Issuing Bank": as defined in the Credit Agreement.

"Lender Party": as defined in the Credit Agreement.

"Lenders: as defined in the Credit Agreement.

"Letter of Credit  Advance":  means an advance  made by the Issuing  Bank or any
Lender pursuant to Section 2.03(c) of the Credit Agreement.

                                       32
<PAGE>
"Letter of Credit  Agreement":  has the meaning  specified in Section 2.03(a) of
the Credit Agreement.

"Letter of Credit  Commitment":  means,  with respect to the Issuing Bank at any
time, the amount set forth opposite the Issuing Bank's name on Schedule I hereto
under the caption  "Letter of Credit  Commitment"  or, if the  Issuing  Bank has
entered into one or more Assignment and  Acceptances,  set forth for the Issuing
Bank in the Register maintained by the Administrative  Agent pursuant to Section
9.07(d)  of the  Credit  Agreement  as the  Issuing  Bank's  "Letter  of  Credit
Commitment",  as such amount may be reduced at or prior to such time pursuant to
Section 2.05 of the Credit Agreement.

"Letter of Credit  Facility":  means, at any time, an amount equal to the lesser
of (a) the amount of the Issuing Bank's Letter of Credit Commitment at such time
and (b)  $150,000,000,  as such  amount  may be reduced at or prior to such time
pursuant to Section 2.05 of the Credit Agreement.

"Letters of Credit":  has the meaning specified in Section 2.01(c) of the Credit
Agreement.

"Lien" means any lien,  security  interest or other charge or encumbrance of any
kind,  or  any  other  type  of  preferential  arrangement,  including,  without
limitation,  the lien or retained security title of a conditional vendor and any
easement, right of way or other encumbrance on title to real property.

"Loan Parties": means the Borrowers and the Guarantors.

"Loan  Documents":  means (a) for purposes of the Credit Agreement and the Notes
and any  amendment,  supplement  or  modification  hereof or  thereof,  (i) this
Agreement, (ii) the Notes, (iii) the Guaranties,  (iv) the Collateral Documents,
(v) the Fee  Letter,  (vi)  each  Letter  of Credit  Agreement  and  (vii)  each
Intercreditor  Agreement  and  (b)  for  purposes  of  the  Guaranties  and  the
Collateral  Documents and for all other  purposes other than for purposes of the
Credit Agreement and the Notes, (i) the Credit Agreement,  (ii) the Notes, (iii)
the Guaranties,  (iv) the Collateral  Documents,  (v) the Fee Letter,  (vi) each
Letter of Credit  Agreement,  (vii) each Secured Hedge Agreement and (viii) each
Intercreditor Agreement, in each case as amended.

"Note":  means a  promissory  note of any  Borrower  payable to the order of any
Lender,  in  substantially  the  form  of  Exhibit  A to the  Credit  Agreement,
evidencing the aggregate  indebtedness of such Borrower to such Lender resulting
from the Working  Capital  Advances,  Letter of Credit  Advances  and Swing Line
Advances made by such Lender to such Borrower, as amended.

"Obligation":  means,  with respect to any Person,  any payment,  performance or
other obligation of such Person of any kind, including,  without limitation, any
liability of such Person on any claim,  whether or not the right of any creditor
to  payment  in  respect  of such  claim is  reduced  to  judgment,  liquidated,
unliquidated,   fixed,  contingent,   matured,  disputed,   undisputed,   legal,
equitable,  secured or unsecured,  and whether or not such claim is  discharged,
stayed or otherwise affected by any proceeding referred to in Section 6.01(f) of
the Credit  Agreement.  Without  limiting the generality of the  foregoing,  the
Obligations  of any  Loan  Party  under  the  Loan  Documents  include  (a)  the
obligation to pay principal,  interest,  Letter of Credit commissions,  charges,
expenses, fees, attorneys' fees and disbursements, indemnities and other amounts
payable by such Loan Party under the Loan  Document  and (b) the  obligation  of
such Loan Party to reimburse any amount in respect of any of the foregoing  that
any Lender Party, in its sole discretion,  may elect to pay or advance on behalf
of such Loan Party.

"Parent Guarantor": MicroAge, Inc..

"Preferred Stock": means, with respect to any corporation,  capital stock issued
by such  corporation that is entitled to a preference or priority over any other
capital  stock  issued  by  such  corporation  upon  any  distribution  of  such
corporation's assets, whether by dividend or upon liquidation.

                                       33
<PAGE>
"Receivables  Sales Agreement":  means the Purchase  Agreement dated as of April
30,  1997,  between  MicroAge  Computer  Centers,   Inc.,  Pinacor,   Inc.,  and
NationsCredit Commercial Corporation of America dba MicroAge National Credit..

"Redeemable":  means,  with respect to any capital  stock or other  ownership or
profit interest, Debt or other right or Obligation, any such right or Obligation
that (a) the issuer has undertaken to redeem at a fixed or determinable  date or
dates,  whether  by  operation  of a  sinking  fund or  otherwise,  or upon  the
occurrence  of a condition not solely within the control of the issuer or (b) is
redeemable at the option of the holder.

"Security  Agreement":  has the meaning specified in Section  3.01(a)(ii) of the
Credit Agreement.

"Subsidiary  Guarantors" means all Subsidiaries of the Parent Guarantor and each
other  Subsidiary of any of them that shall be required to execute and deliver a
guaranty   pursuant  to  Section  5.01(j)  or  Section  5.01(k)  of  the  Credit
Agreement..

"Swing Line Advance":  means an advance made by (a) Citibank,  N.A.  pursuant to
Section  2.01(b)or  (b) any Lender  pursuant  to  Section  2.02(b) of the Credit
Agreement.

"Working  Capital  Advance":  as  defined  in  Section  2.01(a)  of  the  Credit
Agreement.

10.2.  FINANCIAL  COVENANTS.  So  long  as any  Product  Advance  or  any  other
Obligation of any Loan Party under this Agreement or any Other  Documents  shall
remain unpaid, the Parent will:

     (a) DEBT TO EBITDA RATIO.  Maintain at all times a Debt/EBITDA Ratio of not
more than the amount set forth below for each period set forth below:

                 PERIOD                                                  RATIO
                 ------                                                  -----
Four Fiscal Quarters ended January 31, 2000                            6.70:1.00
Four Fiscal Quarters ended April 30, 2000                              5.20:1.00
Four Fiscal Quarters ended July 31, 2000                               5.10:1.00
Four Fiscal Quarters ended October 31, 2000                            4.60:1.00
Four Fiscal Quarters ended January 31, 2001                            3.80:1.00
Four Fiscal Quarters ended April 30, 2001                              3.60:1.00
Four Fiscal Quarters ended July 31, 2001                               3.40:1.00
Four Fiscal Quarters ended October 31, 2001                            3.40:1.00
Four Fiscal Quarters ended January 31, 2002                            3.40:1.00
Four Fiscal Quarters ended April 30, 2002                              3.40:1.00
Four Fiscal Quarters ended July 31, 2002                               3.30:1.00

     (b) FIXED  CHARGE  COVERAGE  RATIO.  Maintain  at all times a Fixed  Charge
Coverage  Ratio of not less than the ratio set forth  below for each  period set
forth below.

                 PERIOD                                                  RATIO
                 ------                                                  -----
Fiscal Quarter ended April 30, 2000                                    1.00:1.00
Two Fiscal Quarters ended July 31, 2000                                1.10:1.00
Three Fiscal Quarters ended October 31, 2000                           1.20:1.00
Four Fiscal Quarters ended January 31, 2001                            1.20:1.00
Four Fiscal Quarters ended April 30, 2001                              1.25:1.00
Four Fiscal Quarters ended July 31, 2001                               1.25:1.00

                                       34
<PAGE>
Four Fiscal Quarters ended October 31, 2001                            1.25:1.00
Four Fiscal Quarters ended January 31, 2002                            1.25:1.00
Four Fiscal Quarters ended April 30, 2002                              1.25:1.00
Four Fiscal Quarters ended July 31, 2002                               1.25:1.00

     (c) MINIMUM  EBIDTA.  Maintain at all times EBITDA of the Parent  Guarantor
and its  Subsidiaries  not less than the amount set forth  below for each period
set forth below.

                 PERIOD                                                $ AMOUNT
                 ------                                                --------
Fiscal Quarter ended January 31, 2000                                  7,000,000
Two Fiscal Quarters ended April 30, 2000                              26,000,000
Three Fiscal Quarters ended July 31, 2000                             47,000,000
Four Fiscal Quarters ended October 31, 2000                           70,000,000
Four Fiscal Quarters ended January 31, 2001                           85,000,000
Four Fiscal Quarters ended April 30, 2001                             90,000,000
Four Fiscal Quarters ended July 31, 2001                              95,000,000
Four Fiscal Quarters ended October 31, 2001                           95,000,000
Four Fiscal Quarters ended January 31, 2002                           95,000,000
Four Fiscal Quarters ended April 30, 2002                            100,000,000
Four Fiscal Quarters ended July 31, 2002                             105,000,000

                            SECTION 11. MISCELLANEOUS

11.1.  TERM;  TERMINATION.  (A) This  Agreement  shall remain in force until the
earlier of (i) the Termination Date, (ii) the date specified in a written notice
by the Loan  Parties  that they intend to terminate  this  Agreement  which date
shall be no less than  ninety (90) days  following  the receipt by IBM Credit of
such written  notice,  and (iii)  termination by IBM Credit after the occurrence
and  during  the  continuance  of an Event of  Default.  Upon the date that this
Agreement is terminated,  all of the  Obligations  shall be immediately  due and
payable in their entirety, even if they are not yet due under their terms.

     (B) Until the indefeasible  payment in full of all of the  Obligations,  no
termination  of this  Agreement or any of the Other  Documents  shall in any way
affect  or  impair  (i)  the  Obligations  to  IBM  Credit  including,   without
limitation,  any  transaction  or  event  occurring  prior  to  and  after  such
termination,  or  (ii)  IBM  Credit's  rights  hereunder,   including,   without
limitation,  IBM Credit's  security  interest in the Collateral.  On and after a
Termination Date IBM Credit may, but shall not be obligated to, upon the request
of Loan Parties, continue to provide Product Advances hereunder.

11.2.  INDEMNIFICATION.  Each Loan Party  hereby  agrees to  indemnify  and hold
harmless  IBM Credit and each of its  officers,  directors,  agents and  assigns
(collectively,  the "Indemnified Persons") against all losses, claims,  damages,
liabilities or other expenses  (including  reasonable  attorneys' fees and court
costs now or hereinafter  arising from the  enforcement of this  Agreement,  the
"Losses") to which any of them may become  subject  insofar as such Losses arise
out of or are based upon any event,  circumstance  or condition (a) occurring or
existing  on or before  the date of this  Agreement  relating  to any  financing
arrangements  IBM Credit may from time to time have with (i) Loan Parties,  (ii)
any Person that shall be acquired by any Loan Party or (iii) any Person that any
Loan  Party  may  acquire  all or  substantially  all of the  assets  of, or (b)
directly or indirectly,  relating to the  execution,  delivery or performance of
this Agreement or the  consummation of the transactions  contemplated  hereby or
thereby or to any of the Collateral or to any act or omission of either Customer
in connection therewith.  Notwithstanding the foregoing,  no Loan Party shall be
obligated  to indemnify  IBM Credit for any Losses  incurred by IBM Credit which
are a result  of IBM  Credit's  gross  negligence  or  willful  misconduct.  The
indemnity provided herein shall survive the termination of this Agreement.

                                       35
<PAGE>
11.3.  ADDITIONAL  OBLIGATIONS.  IBM Credit,  without  waiving or releasing  any
Obligation or Default of the Loan Parties,  may perform any  Obligations  of the
Loan  Parties  that the Loan  Parties  shall fail or refuse to  perform  and IBM
Credit may, at any time or times hereafter,  but shall be under no obligation to
do so, pay,  acquire or accept any  assignment of any security  interest,  lien,
encumbrance  or claim against the  Collateral  asserted by any person.  All sums
paid by IBM Credit in performing in  satisfaction or on account of the foregoing
and any expenses,  including reasonable  attorney's fees, court costs, and other
charges relating thereto, shall be a part of the Obligations,  payable on demand
and secured by the Collateral.

11.4.  LIMITATION  OF  LIABILITY.  NEITHER IBM CREDIT NOR ANY OTHER  INDEMNIFIED
PERSONS  SHALL HAVE ANY  LIABILITY  WITH  RESPECT TO ANY  SPECIAL,  INDIRECT  OR
CONSEQUENTIAL  DAMAGES  SUFFERED  BY ANY LOAN  PARTY  IN  CONNECTION  WITH  THIS
AGREEMENT,  ANY OTHER AGREEMENT,  ANY DELAY, OMISSION OR ERROR IN THE ELECTRONIC
TRANSMISSION OR RECEIPT OF ANY  E-DOCUMENT,  OR ANY CLAIMS IN ANY MANNER RELATED
THERETO.  NOR  SHALL  IBM  CREDIT  OR ANY  OTHER  INDEMNIFIED  PERSONS  HAVE ANY
LIABILITY  TO ANY LOAN PARTY OR ANY OTHER PERSON FOR ANY ACTION TAKEN OR OMITTED
TO BE  TAKEN  BY IT OR  THEM  HEREUNDER,  EXCEPT  FOR  ITS OR  THEIR  OWN  GROSS
NEGLIGENCE  OR  WILLFUL  MISCONDUCT.  IN THE EVENT ANY LOAN PARTY  REQUESTS  IBM
CREDIT TO EFFECT A  WITHDRAWAL  OR DEBIT OF FUNDS  FROM AN  ACCOUNT OF SUCH LOAN
PARTY,  THEN IN NO EVENT  SHALL IBM CREDIT BE LIABLE FOR ANY AMOUNT IN EXCESS OF
ANY  AMOUNT  INCORRECTLY  DEBITED,  EXCEPT  IN THE EVENT OF IBM  CREDIT'S  GROSS
NEGLIGENCE  OR WILLFUL  MISCONDUCT.  NO PARTY SHALL BE LIABLE FOR ANY FAILURE TO
PERFORM ITS OBLIGATIONS IN CONNECTION  WITH ANY  E-DOCUMENT,  WHERE SUCH FAILURE
RESULTS  FROM ANY ACT OF GOD OR  OTHER  CAUSE  BEYOND  SUCH  PARTY'S  REASONABLE
CONTROL   (INCLUDING,   WITHOUT  LIMITATION,   ANY  MECHANICAL,   ELECTRONIC  OR
COMMUNICATIONS FAILURE) WHICH PREVENTS SUCH PARTY FROM TRANSMITTING OR RECEIVING
E-DOCUMENTS.

11.5.  ALTERATION/WAIVER.  This  Agreement  and the Other  Documents  may not be
altered or amended  except by an agreement in writing  signed by each Loan Party
and by IBM Credit.  No delay or omission of IBM Credit to exercise  any right or
remedy  hereunder,  whether  before  or after  the  occurrence  of any  Event of
Default,  shall  impair  any such  right or remedy or shall  operate as a waiver
thereof  or as a waiver of any such  Event of  Default.  In the  event  that IBM
Credit  at any time or from time to time  dispenses  with any one or more of the
requirements  specified in this  Agreement or any of the Other  Documents,  such
dispensation may be revoked by IBM Credit at any time and shall not be deemed to
constitute a waiver of any such  requirement  subsequent  thereto.  IBM Credit's
failure at any time or times to require strict compliance and performance by any
Loan  Party  of  any  undertakings,   agreements,   covenants,   warranties  and
representations of this Agreement or any of the Other Documents shall not waive,
affect  or  diminish  any  right  of IBM  Credit  thereafter  to  demand  strict
compliance and performance  thereof.  Any waiver by IBM Credit of any Default by
any Loan Party  under this  Agreement  or any of the Other  Documents  shall not
waive or affect any other Default by such Loan Party under this Agreement or any
of the Other  Documents,  whether  such Default is prior or  subsequent  to such
other  Default  and  whether  of the  same  or a  different  type.  None  of the
undertakings,  agreements,  warranties,  covenants,  and representations of each
Loan Party  contained in this Agreement or the Other Documents and no Default by
any Loan Party  shall be deemed  waived by IBM Credit  unless  such waiver is in
writing signed by an authorized representative of IBM Credit.

11.6. SEVERABILITY. If any provision of this Agreement or the Other Documents or
the  application  thereof  to any  Person or  circumstance  is held  invalid  or
unenforceable,  the remainder of this Agreement and the Other  Documents and the
application  of such  provision to other  Persons or  circumstances  will not be
affected thereby, the provisions of this Agreement and the Other Documents being
severable in any such instance.

11.7.  ENTIRE AGREEMENT.  This Agreement and the Other Documents  constitute the
entire  agreement among the parties  relative to the subject matter hereof.  Any
previous  agreement  among the parties with respect hereof is superseded by this
Agreement and the Other Documents.

                                       36
<PAGE>
11.8. ONE LOAN.  All Product  Advances  heretofore,  now or at any time or times
hereafter made by IBM Credit to any Loan Party under this Agreement or the Other
Documents shall constitute one loan secured by IBM Credit's  security  interests
in the Collateral and by all other security  interests,  liens and  encumbrances
heretofore,  now or from time to time  hereafter  granted by the Loan Parties to
IBM Credit or any assignor of IBM Credit.

11.9.  ADDITIONAL  COLLATERAL.  All monies,  reserves and  proceeds  received or
collected  by IBM Credit  with  respect to other  property  of any Loan Party in
possession of IBM Credit at any time or times  hereafter  are hereby  pledged by
such Loan Party to IBM Credit as security for the payment of the Obligations and
shall be applied promptly by IBM Credit on account of the Obligations; provided,
however,  IBM  Credit may  release to the Loan  Parties  such  portions  of such
monies,  reserves and proceeds as IBM Credit may from time to time determine, in
its sole discretion.

11.10. NO MERGER OR NOVATIONS.  (A)  Notwithstanding  anything  contained in any
document to the contrary,  it is  understood  and agreed by each Loan Party that
the claims of IBM Credit  arising  hereunder  and existing as of the date hereof
constitute continuing claims arising out of the Obligations of the Loan Parties'
under the AWF.  Each Loan Party  acknowledges  and agrees that such  Obligations
outstanding as of the date hereof have not been satisfied or discharged and that
this Agreement is not intended to effect a novation of the Obligations under the
AWF.

     (B) Neither the  obtaining of any judgment nor the exercise of any power of
seizure or sale shall operate to extinguish  the  Obligations of each Loan Party
to IBM Credit secured by this Agreement and shall not operate as a merger of any
covenant in this  Agreement,  and the  acceptance  of any  payment or  alternate
security  shall not  constitute  or create a  novation  and the  obtaining  of a
judgment or judgments under a covenant  herein  contained shall not operate as a
merger of that covenant or affect IBM Credit's rights under this Agreement.

11.11. PARAGRAPH TITLES. The Section titles used in this Agreement and the Other
Documents  are for  convenience  only and do not define or limit the contents of
any Section.

11.12. BINDING EFFECT; ASSIGNMENT.  This Agreement and the Other Documents shall
be binding  upon and inure to the benefit of IBM Credit and the Loan Parties and
their respective successors and assigns;  provided,  that the Loan Parties shall
have no right to assign this Agreement or any of the Other Documents without the
prior written consent of IBM Credit.

11.13.  NOTICES;  E-BUSINESS  ACKNOWLEDGMENT.  (A) Except as otherwise expressly
provided in this Agreement,  any notice required or desired to be served,  given
or  delivered  hereunder  shall be in writing,  and shall be deemed to have been
validly  served,  given or delivered (i) upon receipt if deposited in the United
States mails,  first class mail, with proper postage prepaid,  (ii) upon receipt
of  confirmation or answerback if sent by telecopy,  or other similar  facsimile
transmission,  (iii) one Business Day after  deposit with a reputable  overnight
courier with all charges prepaid,  or (iv) when delivered,  if hand-delivered by
messenger,  all of which shall be properly addressed to the party to be notified
and sent to the address or number indicated as follows:

(i)   If to IBM Credit at:             (ii) If to Customer at:

      IBM Credit Corporation                MTS Holding Company
      5000 Executive Parkway, Suite 450     2400 South MicroAge Way
      San Ramon, CA                         Tempe, AZ 85282
      Attention: Region Manager, West       Attention: VP, Corporate Counsel
      Facsimile: 925-277-5675               Facsimile: 480-366-2157

                                       37
<PAGE>
(iii) If to Customer at:               (iv) If to Customer at:

      Pinacor, Inc.                         MicroAge Computer Centers, Inc.
      2400 South MicroAge Way               2400 South MicroAge Way
      Tempe, AZ 85282                       Tempe, AZ 85282
      Attention: VP, Corporate Counsel      Attention: VP, Corporate Counsel
      Facsimile: 480-366-2157               Facsimile: 480-366-2157

(v)   If to Parent at:                 (vi) If to Customer at:

      MicroAge, Inc.                        MicroAge Technology Services, L.L.C.
      2400 South MicroAge Way               2400 South MicroAge Way
      Tempe, AZ 85282                       Tempe, AZ 85282
      Attention: VP, Corporate Counsel      Attention: VP, Corporate Counsel
      Facsimile: 480-366-2157               Facsimile: 480-366-2157

or to such other address or number as each party  designates to the other in the
manner prescribed herein.

     (B) (i) Each party may electronically transmit to or receive from the other
party  certain  documents  set forth in  Attachment  I  ("E-Documents")  via the
Internet or electronic data interchange  ("EDI"). Any transmission of data which
is not an  E-Document  shall have no force or effect  between the  parties.  EDI
transmissions  may be sent directly or through any third party service  provider
("Provider")  with which either party may  contract.  Each party shall be liable
for the acts or omissions of its Provider  while handling  E-Documents  for such
party,  provided,  that if both parties use the same Provider,  the  originating
party  shall be liable for the acts or  omissions  of such  Provider  as to such
E-Document.  Some  information  to be made  available to each Loan Party will be
specific to each Customer and will require each Loan Party's  registration  with
IBM  Credit  before  access is  provided.  After IBM  Credit  has  approved  the
registration  submitted by each Loan Party,  IBM Credit shall  provide an ID and
password(s)  to an  individual  designated  by  each  Loan  Party  ("Loan  Party
Recipient").   Each  Loan  Party  accepts   responsibility  for  the  designated
individual's  distribution of the ID and password(s) within its organization and
each Loan Party will take  reasonable  measures to ensure that passwords are not
shared or disclosed to unauthorized individuals. Each Loan Party will conduct an
annual  review of all IDs and passwords to ensure they are accurate and properly
authorized. IBM CREDIT MAY CHANGE OR DISCONTINUE USE OF AN ID OR PASSWORD AT ITS
DISCRETION  AT ANY TIME.  E-Documents  shall not be deemed to have been properly
received, and no E-Document shall give rise to any obligation,  until accessible
to the receiving party at such party's receipt computer at the address specified
herein. Upon proper receipt of an E-Document, the receiving party shall promptly
transmit a functional  acknowledgment  in return.  A  functional  acknowledgment
shall  constitute  conclusive  evidence  that an  E-Document  has been  properly
received.  If any  transmitted  E-Document is received in an  unintelligible  or
garbled form, the receiving party shall promptly notify the originating party in
a reasonable  manner. In the absence of such a notice,  the originating  party's
records of the contents of such E-Document shall control.

(ii) Each  party  shall  use  those  security  procedures  which are  reasonably
sufficient to ensure that all transmissions of E-Documents are authorized and to
protect its  business  records and data from  improper  access.  Any  E-Document
received  pursuant  to this  Section  11.13 shall have the same effect as if the
contents of the E-Document had been sent in paper rather than  electronic  form.
The conduct of the parties  pursuant to this Section 11.13 shall,  for all legal
purposes,  evidence a course of dealing and a course of performance  accepted by
the parties.  The parties agree not to contest the validity or enforceability of
E-Documents  under the  provisions  of any  applicable  law  relating to whether
certain  agreements  are to be in  writing  or  signed  by the party to be bound
thereby.  The  parties  agree,  as to any  E-Document  accompanied  by each Loan
Party's, that IBM Credit can reasonably rely on the fact that such E-Document is
properly authorized by each Loan Party.  E-Documents,  if introduced as evidence
on paper in any judicial, arbitration,  mediation or administrative proceedings,
will be  admissible as between the parties to the same extent and under the same

                                       38
<PAGE>
conditions as other  business  records  originated and maintained in documentary
form. No party shall contest the  admissibility  of copies of E-Documents  under
either the business  records  exception to the hearsay rule or the best evidence
rule on the basis that the  E-Documents  were not  originated  or  maintained in
documentary form.

LOAN PARTY RECIPIENT INFORMATION for Internet transmissions:

(PLEASE PRINT)
Name of Loan Party's  Designated  Central Contact  Authorized to Receive IDs and
Passwords:

James Domaz for MTSI
e-mail Address: [email protected]
Phone Number: 480- 366-

James Domaz for MCCI
e-mail Address: [email protected]
Phone Number: 480-366-

                                       39
<PAGE>
James Domaz for Pinacor
e-mail Address: [email protected]
Phone Number: 480-366

James Domaz for MTS
e-mail Address: [email protected]
Phone Number: 480- 366

James Domaz for MicroAge, Inc.
e-mail Address: [email protected]
Phone Number: 480-366

11.14.   COUNTERPARTS.   This  Agreement  may  be  executed  in  any  number  of
counterparts, each of which shall be an original, with the same effect as if the
signatures thereto were upon the same instrument.

11.15.  SUBMISSION AND CONSENT TO JURISDICTION  AND CHOICE OF LAW. TO INDUCE IBM
CREDIT TO ACCEPT THIS AGREEMENT AND THE OTHER DOCUMENTS,  EACH LOAN PARTY HEREBY
IRREVOCABLY AND UNCONDITIONALLY:

     (A)  SUBMITS  ITSELF AND ITS  PROPERTY  IN ANY LEGAL  ACTION OR  PROCEEDING
RELATING TO THIS AGREEMENT AND ANY OTHER  AGREEMENT,  OR FOR THE RECOGNITION AND
ENFORCEMENT OF ANY JUDGMENT IN RESPECT  THEREOF,  TO THE  NON-EXCLUSIVE  GENERAL
JURISDICTION  OF THE  COURTS OF THE STATE OF NEW YORK AND ANY  FEDERAL  DISTRICT
COURT IN NEW YORK.

     (B)  CONSENTS  THAT ANY SUCH  ACTION OR  PROCEEDING  MAY BE BROUGHT IN SUCH
COURTS AND WAIVES ANY OBJECTION THAT IT MAY NOW OR HEREINAFTER HAVE TO THE VENUE
OF ANY SUCH  ACTION  OR  PROCEEDING  IN ANY SUCH  COURT OR THAT  SUCH  ACTION OR
PROCEEDING WAS BROUGHT IN AN INCONVENIENT COURT AND AGREES NOT TO PLEAD OR CLAIM
THE SAME.

     (C) AGREES THAT SERVICE OF PROCESS IN ANY SUCH ACTION OR PROCEEDING  MAY BE
EFFECTED  BY MAILING A COPY  THEREOF BY  REGISTERED  OR  CERTIFIED  MAIL (OR ANY
SUBSTANTIALLY  SIMILAR FORM OF MAIL), POSTAGE PREPAID, TO EACH LOAN PARTY AT ITS
ADDRESS SET FORTH IN SECTION  11.13 OR AT SUCH OTHER ADDRESS OF WHICH IBM CREDIT
SHALL HAVE BEEN NOTIFIED PURSUANT THERETO;

     (D) AGREES THAT NOTHING  HEREIN SHALL AFFECT THE RIGHT TO EFFECT SERVICE OF
PROCESS IN ANY OTHER MANNER  PERMITTED BY LAW OR SHALL LIMIT THE RIGHT TO SUE IN
ANY OTHER JURISDICTION.

     (E)  AGREES  THAT THE  VALIDITY,  INTERPRETATION  AND  ENFORCEMENT  OF THIS
AGREEMENT AND THE OTHER  DOCUMENTS SHALL BE GOVERNED BY THE LAWS (WITHOUT GIVING
EFFECT TO CONFLICT OF LAW PROVISIONS) OF THE STATE OF NEW YORK.

11.16.  JURY  TRIAL  WAIVER.  EACH OF IBM  CREDIT  AND EACH  LOAN  PARTY  HEREBY
IRREVOCABLY  WAIVES  THE  RIGHT  TO TRIAL BY JURY IN ANY  ACTION  OR  PROCEEDING
(INCLUDING  ANY  COUNTERCLAIM)  OF ANY TYPE IN  WHICH  IBM  CREDIT  AND THE LOAN
PARTIES ARE PARTIES AS TO ALL MATTERS ARISING DIRECTLY OR INDIRECTLY OUT OF THIS
AGREEMENT  OR ANY  DOCUMENT,  INSTRUMENT  OR  AGREEMENT  EXECUTED IN  CONNECTION
HEREWITH.

11.17. INTERCREDITOR AGREEMENTS.  EACH OF THE PARTIES HERETO HEREBY ACKNOWLEDGES
THAT ALL OF THE TERMS AND CONDITIONS OF THIS  AGREEMENT AND THE OTHER  DOCUMENTS
DEFINED HEREIN ARE SUBJECT OF THE PROVISIONS OF THE INTERCREDITOR AGREEMENT.

                                       40
<PAGE>
     IN WITNESS WHEREOF, each Loan Party has read this entire Agreement, and has
caused its authorized  representatives  to execute this Agreement and has caused
its corporate seal to be affixed hereto as of the date first written above.


IBM CREDIT CORPORATION                  MTS HOLDING COMPANY

By: /s/ Ronald J. Bachner____________   By: /s/ James R. Daniel_________________

Print Name: Ronald  J. Bachner          Print Name: James R. Daniel_____________

Title: Mgr, Commercial Financing        Title: Treasurer________________________
       Solutions Americas


PINACOR, INC.                           MICROAGE COMPUTER CENTERS, INC.

By: /s/ James R. Daniel______________   By: /s/ James R. Daniel_________________

Print Name: James R. Daniel__________   Print Name: James R. Daniel_____________

Title: Treasurer_____________________   Title: Treasurer________________________



MICROAGE, INC.                          MICROAGE TECHNOLOGY SERVICES, L.L.C.

By: /s/ James R. Daniel______________   By: /s/ James R. Daniel_________________

Print Name: James R. Daniel__________   Print Name: James R. Daniel_____________

Title: CFO, ExVP & Treasurer_________   Title: Treasurer________________________

                   ACKNOWLEDGMENT, WAIVER AND AMENDMENT NO. 1
                                       TO
             AMENDED AND RESTATED AGREEMENT FOR WHOLESALE FINANCING

     ACKNOWLEDGMENT,  WAIVER AND  AMENDMENT  NO. 1 TO THE AMENDED  AND  RESTATED
AGREEMENT FOR WHOLESALE  FINANCING (this  "Amendment") is made as of January 30,
2000 by and among IBM CREDIT CORPORATION,  a Delaware  corporation,  MTS HOLDING
COMPANY, a Delaware  corporation  ("MTSI"),  MICROAGE COMPUTER CENTERS,  INC., a
Delaware corporation ("MCCI"),  MICROAGE TECHNOLOGY SERVICES, L.L.C., a Delaware
limited  liability  company  ("MTS") and PINACOR,  INC., a Delaware  corporation
("Pinacor",  and  together  with,  MCCI,  MTS  and  MTSI,  the  "Customers"  and
individually  a "Customer")  and  MICROAGE,  INC., a Delaware  corporation  (the
"Parent",  and together with MTSI,  MCCI, MTS and Pinacor,  the "Loan Parties").
Notwithstanding the foregoing, and unless otherwise indicated, any obligation of
a "Customer" or "Customers"  herein shall be the joint and several obligation of
MTS, MTSI, MCCI and Pinacor.

                                    RECITALS

     A. Customers,  Parent and IBM Credit have entered into that certain Amended
and Restated  Agreement for Wholesale  Financing dated as of October 29,1999 (as
amended by this  Amendment  and as further  amended,  supplemented  or otherwise
modified  from  time to  time,  the  "Agreement").  All  capitalized  terms  not
otherwise  defined  herein shall have the  respective  meanings set forth in the
Agreement.

     B. As described in Schedule I attached to this Amendment,  the Loan Parties
have  proposed  to  create  two new  bankruptcy-remote  Subsidiaries  (the  "New
Mortgage  Subsidiaries") to facilitate a $13,000,000  mortgage  financing on the
property at 1003 West Southern,  Tempe,  Arizona (the "Property").  The proposed
lender of such mortgage  financing has requested  that the New  Subsidiaries  be
excluded from the operation of Section 7.15 of the Agreement (Subsidiaries).

     C. As described in Schedule II attached to this Amendment, the Loan Parties
have  proposed  to sell the assets of Latin  America  Division  of  Pinacor  and
Pinacor's  Subsidiaries  that  distribute  technology  product in Latin  America
(Collectively,  "PLA").  The  proposed  structure of the sale of PLA includes an
Investment in the buyer of such assets in the form of intercompany  notes and an
agreement  to  arrange  to have  issued a  $4,000,000  letter of credit  for the
account of such buyer for a period of six months.

     D. The Loan  Parties  have  proposed to form a new  Subsidiary  of MTS (the
"BtoB  Subsidiary")  to which MTS would  contribute  its  business  to  business
Internet assets and business.  The Loan Parties have requested that up to 20% of
the capital stock of the BtoB  Subsidiary be made  available as stock options or
other  equity  incentives  for  officers,  directors  and  employees of the BtoB
Subsidiary.

     E.  The Loan  Parties  have  requested  that  (i) the  financial  covenants
contained in Section 10.2 of the  Agreement be amended as set forth below,  (ii)
certain  other  covenants  contained  in the  Agreement  be amended as set forth
below,  and (iii) IBM Credit waive certain terms and provisions of the Agreement
as set forth below.

     F. IBM Credit is willing to waive such terms and  provisions,  on the terms
and  conditions  stated  below,  and is willing to grant the request of the Loan
Parties and the Loan  Parties and IBM Credit have agreed to amend the  Agreement
as hereinafter set forth.

                                  Page 1 of 12
<PAGE>
                                    AGREEMENT

     NOW,  THEREFORE,  in  consideration  of the  premises  and  other  good and
valuable  consideration,   the  receipt  and  sufficiency  of  which  is  hereby
acknowledged, Loan Parties and IBM Credit hereby agree as follows:

SECTION 1.  MODIFICATION OF AGREEMENT.  The Amendment is effective as of January
30, 2000 and, subject to the satisfaction of the conditions  precedent set forth
in Section 3, the Agreement is hereby amended as follows:

     A.  Attachment  A to the  Amended  and  Restated  Agreement  for  Wholesale
Financing is hereby  amended by deleting  such  Attachment A in its entirety and
substituting,  in lieu  thereof,  the  Attachment  A attached  hereto.  Such new
Attachment A shall be effective as of the date  specified in the new  Attachment
A. The changes  contained in the new Attachment A include,  without  limitation,
the following:

     (a)  Section  I. (A) is  amended by  decreasing  the  Credit  Line from Two
Hundred Fifty  Million  Dollars  ($250,000,000)  to Two Hundred  Twenty  Million
Dollars ($220,000,000);

     (b)  Section  I.  (B) (ii) is  amended  by  decreasing  the  percentage  of
collateral  value IBM  Credit  willl give for an  Irrevocable  Letter of Credit,
issued by an Issuing Bank under the Credit Agreement to IBM Credit ("ILOC") from
(i) 150% to 133% for the period  beginning  February 8, 2000 and ending April 7,
2000 May 14,  2000,  (ii) 125% to 110% for the period  beginning  April 8May 15,
2000 and  ending on the  Termination  Date of the amount  available  to be drawn
under such ILOC.

     (c) Section I. (B) is further amended by adding the following  paragraph at
the end of this Section:

     "Notwithstanding  any other provision of the Agreement,  the Borrowing Base
as defined in Section I(B) of this  Attachment A shall not exceed the sum of (i)
the value of the Authorized  Brand Borrowing Base and (ii) the available  amount
of the ILOC and (iii) Thirty Million Dollars ($30,000,000)."

     (d) Section  I.(D) is amended by  increasing  the Extended  Period  Finance
Charge from LIBOR plus 300 basis points to LIBOR plus 375 basis points.

     (e) Section I.(E) is amended by increasing  the  Delinquency  Fee Rate from
LIBOR plus 550 basis points to LIBOR plus 650 basis points.

     B. Section 1.1 of the  Agreement is hereby  amended by deleting item (8) of
the definition of "Permitted Indebtedness" in its entirety, and substituting, in
lieu thereof, the following:

     "(8)  Indebtedness  secured by a mortgage on the real  property  located at
1330 West  Southern,  Tempe,  Arizona in an  aggregate  principal  amount not to
exceed  $15,000,000,   together  with   indemnification  and  guaranty  of  rent
obligations customary for such mortgage financings; and"

     C. Section 1.1 of the Agreement is hereby amended by inserting  immediately
following (8) of the definition "Permitted Indebtedness", the following:

     "(9) other  Indebtedness  consented  to by IBM  Credit in writing  prior to
incurring such Indebtedness."

     D. Section 1.1. of the Agreement is hereby  amended by adding the following
definition of "BtoB Subsidiary" in the proper alphabetical order:

     "BtoB  Subsidiary" means the Subsidiary of MTS capitalized with business to
business Internet assets and business to business of MTS."

                                  Page 2 of 12
<PAGE>
     E. Section 8.6(D) is hereby amended in full to read as follows:

     "(D) the Parent and the Customers and the BtoB  Subsidiary  may issue stock
options to the directors, officers and employees of such Loan Party:"

     F.  Section  7.1(A)  of the  Agreement  is  hereby  amended  by  inserting,
immediately  following  the phrase "As soon as  available  and",  the  following
language:

     "(x) in any  event  within  45 days  after  the  end of each  Fiscal  Year,
preliminary  Consolidated and Consolidating  statements of income and cash flows
of the Parent and its  Subsidiaries  for such Fiscal Year, in reasonable  detail
and  duly  certified  (subject  to  year-end  audit  adjustments)  by the  chief
financial officer of the Parent as having been prepared in accordance with GAAP,
together with (i) a certificate of said officer  stating no Default has occurred
and is continuing or, if a Default had occurred and is  continuing,  a statement
as to the nature  thereof and the action that the Parent has taken and  proposes
to take with  respect  thereto and (ii) a schedule in form  satisfactory  to IBM
Credit of the computations used by the Parent in determining compliance with the
covenants contained in Section 10.2, PROVIDED that in the event of any change in
GAAP used in the preparation of such Financial Statements, the Parent shall also
provide,  if necessary for the  determination of compliance with Section 10.2, a
statement of  reconciliation  conforming  such Financial  Statements to GAAP and
(y)"

     G.  Section  7.1(C)  of the  Agreement  is  hereby  amended  by  inserting,
immediately  following the phrase  "within 30 days after the end of each month",
the  parenthetical  phrase  "(other  than any month  that is the last month of a
Fiscal  Year or of the first  three  fiscal  quarters of a Fiscal Year for which
Financial  Statements  are delivered  pursuant to Section  7.1(A) or (B), as the
case may be)".

     H.  Section  7.1(J) of the  Agreement  is hereby  amended by deleting  this
Section in its entirety and substituting, in lieu thereof, the following:

     "on each  Business Day, or as  otherwiase  agreed in writing,  a Collateral
Management Report, as of the end of the previous Business Day;"

     I.  Section  10.1 of the  Agreement  is hereby  amended by (i) deleting the
definition of "Fixed Charged  Coverage  Ratio" in its entirety,  and (ii) adding
the following definition in the appropriate alphabetical order:

     "'Interest  Coverage Ratio' means, at any date of determination,  the ratio
of (a) Consolidated  EBITDA to (b) interest payable on, and amortization of debt
discount in respect of, all Debt for Borrowed Money (including expenses incurred
under the Receivables Sales Agreements and flooring subsidiaries,  in each case,
of or by the Parent Guarantor and its Subsidiaries  during the applicable period
most recently ended for which financial statements are required to the delivered
to IBM Credit pursuant to Section 7.1(A) or (B), as the case may be."

and (iii) by amending  clause (a) of the  definition of  "Debt/EBITDA  Ratio" in
full to read as follows:

     "(a) the  average of the sum of (i)  Consolidated  total Debt for  Borrowed
Money plus (ii) the Available  Amount of Letters of Credit,  in each case of the
Parent  Guarantor and its  Subsidiaries  as at the end of each week ended within
the most  recently  ended  fiscal  quarter  of the  Parent  Guarantor  for which
financial  statements  are required to be  delivered  to IBM Credit  pursuant to
Section 7.1 (A) or (B), as the case may be".

     J. Section 10.2(a) of the Agreement is hereby amended by deleting the table
set forth therein in its entirety and substituting therefor the following table:

                                  Page 3 of 12
<PAGE>
                PERIOD                                                  RATIO
                ------                                                  -----
Four Fiscal Quarters ended April 30, 2000                             17.00:1.00
Four Fiscal Quarters ended July 31, 2000                              17.00:1.00
Four Fiscal Quarters ended October 31, 2000                            8.00:1.00
Four Fiscal Quarters ended January 31, 2001                            6.00:1.00
Four Fiscal Quarters ended April 30, 2001                              5.00:1.00
Four Fiscal Quarters ended July 31, 2001                               4.00:1.00
Four Fiscal Quarters ended October 31, 2001                            3.50:1.00
Four Fiscal Quarters ended January 31, 2002                            3.50:1.00
Four Fiscal Quarters ended April 30, 2002                              3.50:1.00
Four Fiscal Quarters ended July 31, 2002                               3.50:1.00

     K. Section  10.2(b) of the  Agreement is hereby  amended in full to read as
follows:

     (b) INTEREST  COVERAGE  RATIO.  Maintain at all times an Interest  Coverage
Ratio of not less than the ratio set forth for each period set forth below.

                PERIOD                                                  RATIO
                ------                                                  -----
For the Month ended February 29, 2000                                  0.20:1.00
For the Month ended March 31, 2000                                     0.30:1.00
Fiscal Quarter ended April 30,  2000                                   0.30:1.00
Two Fiscal Quarters ended July 31,  2000                               0.60:1.00
Three Fiscal Quarters ended October 31,  2000                          1.00:1.00
Four Fiscal Quarters ended January 31,  2001                           1.10:1.00
Four Fiscal Quarters ended April 30,  2001                             1.30:1.00
Four Fiscal Quarters ended July 31,  2001                              1.50:1.00
Four Fiscal Quarters ended October 31,  2001                           1.75:1.00
Four Fiscal Quarters ended January 31,  2002                           2.00:1.00
Four Fiscal Quarters ended April 30,  2002                             2.00:1.00
Four Fiscal Quarters ended July 31,  2002                              2.00:1.00

     L. Section 10.2(c) of the Agreement is hereby amended by deleting the table
set forth therein in its entirety and substituting therefor the following table:

                PERIOD                                                 $ AMOUNT
                ------                                                 --------
Two Fiscal Quarters ended April 30, 2000                               5,000,000
Three Fiscal Quarters ended July 31, 2000                             18,000,000
Four Fiscal Quarters ended October 31, 2000                           41,000,000
Four Fiscal Quarters ended January 31, 2001                           65,000,000
Four Fiscal Quarters ended April 30, 2001                             80,000,000
Four Fiscal Quarters ended July 31, 2001                              85,000,000
Four Fiscal Quarters ended October 31, 2001                           90,000,000
Four Fiscal Quarters ended January 31, 2002                           90,000,000
Four Fiscal Quarters ended April 30, 2002                             90,000,000
Four Fiscal Quarters ended July 31, 2002                              95,000,000

                                  Page 4 of 12
<PAGE>
     M. The  Agreement  is  hereby  modified  by  deleting  Attachment  F in its
entirety and substituting, in lieu thereof, the Attachment F attached hereto.

SECTION 2. ADDITIONAL  WAIVERS TO THE AGREEMENT.  Effective January 30, 2000 and
subject to the satisfaction of the conditions  precedent set forth in Section 3,
IBM  Credit  hereby  agrees  to  waive   compliance  with  the   representations
requirements  of (a) (i) Section  8.7(E) of the  Agreement to but only to permit
the Loan Parties to contribute the Property to the New Mortgage Subsidiaries and
(ii)  Section 7.15 of the  Agreement  to the extent  required to exclude the New
Mortgage  Subsidiaries from the operation of Section 7.15 of the Agreement,  (b)
(i) Section 8.2 of the  Agreement to but only to permit the Loan Parties to sell
the assets of PLA,  (ii) Section 8.7 of the  Agreement to but only to permit the
Loan Parties to acquire an equity interest in the buyer of the assets of PLA and
(iii) Section 8.12 of the Agreement to but only to provide a letter of credit in
an amount not to exceed  $4,000,000  to the buyer of the assets for a period not
to exceed six months, (c) Section 8.7 of the Agreement to but only to permit the
contribution of the assets and business of the business  Internet  operations of
MTS to the  BtoB  Subsidiary  and  further  investment  in an  aggregate  amount
outstanding  not to exceed  $15,000,000  at any time and (d)  Section 8.8 to but
only to permit the creation of the BtoB Subsidiary.

SECTION 3. CONDITIONS OF EFFECTIVENESS. This Amendment shall become effective as
of January 30, 2000,  and only when,  on or before  February 11, 2000 IBM Credit
shall have received (a) counterparts of this Amendment duly executed by the Loan
Parties,  (b) the consent attached hereto duly executed by each Subsidiary,  (c)
evidence that the provisions of the Credit Agreement have been waived or amended
in a manner  consistent  with  Sections  1 and 2 of this  Amendment,  and (d) an
amendment and waiver fee in immediately  available  funds equal to Seven Hundred
Seventy Thousand Dollars ($770,000),  (e) the  Acknowledgement  attached hereto,
duly executed by Citibank N.A., as Administrative Agent and (f) amendment to the
Irrevocable Letter of Credit NO.  NY-20511-30026459,  to provide for adjustments
in the Available Amount (as defined therein) consistent with Attachment F to the
Agreement.

SECTION 4.  REPRESENTATIONS AND WARRANTIES OF THE LOAN PARTIES. The Loan Parties
represent and warrant as follows:

     (a)  Each  Loan  Party  is duly  organized,  validly  existing  and in good
standing  under the laws of the  jurisdiction  of its  organization  and is duly
qualified  and  authorized  to do  business  and is in  good  standing  in  each
jurisdiction  it  presently  is engaged in  business  and is  required  to be so
qualified.

     (b) The  execution,  delivery and  performance  by the Loan Parties of this
Amendment and the Agreement and Other Documents,  as amended hereby, to which it
is or is to be a party, and the  consummation of the  transactions  contemplated
hereby,  are within each Loan Party's  powers,  have been duly authorized by all
necessary  corporate or other action and do not (i)  contravene any Loan Party's
charter, by-laws or other organizational  documents,  (ii) violate any law, rule
or  regulation  (including,  without  limitation,  Regulation  X of the Board of
Governors  of the  Federal  Reserve  System),  or  any  order,  writ,  judgment,
injunction,  decree,  determination  or award,  binding on or affecting any Loan
Party, any of its Subsidiaries or any of their  properties,  (iii) conflict with
or result in the breach of, or constitute a default  under,  any contract,  loan
agreement, indenture, mortgage, deed of trust, lease or other instrument binding
on or  affecting  any  Loan  Party,  any of  its  Subsidiaries  or any of  their
properties or (iv) except for the Liens  contemplated  under the  Agreement,  as
amended hereby, result in or require the creation or imposition of any Lien upon
or  with  respect  to any of the  properties  of any  Loan  Party  or any of its
Subsidiaries.

     (c) No  authorization  or approval or other  action by, and no notice to or
filing with, any  governmental  authority or regulatory  body or any other third
party is required for the due  execution,  delivery or  performance  by any Loan
Party of this  Amendment  or the  Agreement  or any of the Other  Documents,  as
amended hereby, to which it is or is to be a party.

     (d) This Amendment has been duly executed and delivered by each Loan Party.
This Amendment and each of the Agreement and Other Documents, as amended hereby,
to which any Loan Party, is a party are legal, valid and binding  obligations of
such Loan Party,  enforceable  against such Loan Party in accordance  with their
respective terms.

                                  Page 5 of 12
<PAGE>
     (e) There is no  action,  suit,  investigation,  litigation  or  proceeding
affecting  any  Loan  Party  or  any  of its  Subsidiaries  (including,  without
limitation, any Environmental Liability) pending or threatened before any court,
Governmental Authority or arbitrator that (i) would be reasonably likely to have
a Material  Adverse  Effect  (other than the Disclosed  Litigation  set forth in
Attachment   B)  or  (ii)   purports  to  affect  the   legality,   validity  or
enforceability  of this Amendment or any Other Documents,  as amended hereby, or
the consummation of any of the transactions contemplated hereby.

SECTION  5.  REFERENCE  TO AND  EFFECT  ON THE  AGREEMENT.  (a) On and after the
effectiveness  of this  Amendment,  each  reference  in the  Agreement  to "this
Agreement",  "hereunder",  "hereof"  or words of like  import  referring  to the
Agreement,  and  each  reference  in the  Other  Documents  to "the  Agreement",
thereunder",  "thereof" or words of like import referring to the Agreement shall
mean and be a reference to the Agreement, as amended by this Amendment.

     (b) The Agreement, and each of the Other Documents, as specifically amended
by this Amendment, are and shall continue to be in full force and effect and are
hereby in all respects  ratified and confirmed.  Without limiting the generality
of the foregoing,  the Agreement and all of the Collateral  described therein do
and shall continue to secure the payment of all  Obligations of the Loan Parties
under  the  Agreement  and Other  Documents,  in each  case as  amended  by this
Amendment.

     (c) The execution,  delivery and effectiveness of this Amendment shall not,
except as expressly provided herein, operate as an amendment or waiver of, or an
indication of IBM Credit's  willingness to amend or waive,  any right,  power or
remedy of IBM Credit under the Agreement or the Other Documents,  nor constitute
an amendment or waiver of any provision of the Agreement or the Other  Documents
or the same Sections of the Agreement  amended hereby for any other date or time
period other than  specified  herein  (whether or not such other  provisions  or
compliance  with such  Sections  for another date or time period are effected by
the circumstances addressed in this Amendment).

SECTION 6. COSTS AND EXPENSES. The Loan Parties agree to pay on demand all costs
and  expenses  of IBM  Credit in  connection  with the  preparation,  execution,
delivery and  administrations,  modification and amendment of this Amendment and
the other  instruments  and  documents  to be  delivered  hereunder  (including,
without limitation, the reasonable fees and expenses of counsel for IBM Credit).

SECTION 7.  EXECUTION IN  COUNTERPARTS.  This  Amendment  may be executed in any
number of counterparts and by different parties hereto in separate counterparts,
each of which  when so  executed  shall be deemed to be an  original  and all of
which when  taken  together  shall  constitute  but one and the same  agreement.
Delivery of any executed  counterpart  of a signature  page to this Amendment by
telecopier shall be effective as delivery of a manually executed  counterpart of
this Amendment.

SECTION 8. GOVERNING  LAW. This Amendment and the rights and  obligations of the
parties under this Amendment shall be governed by, and construed and interpreted
in  accordance  with,  the laws of the State of New York  without  regard to the
principles of the conflicts of laws thereof.

                                  Page 6 of 12
<PAGE>
IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed
by their respective  officers  thereunto duly undersigned,  as of the date first
above written.

IBM CREDIT CORPORATION                  MTS HOLDING COMPANY

By:  /s/ Ronald  J. Bachner             By: /s/ James R. Daniel
    ---------------------------------       ------------------------------------
Print Name: Ronald  J. Bachner          Print Name: James R. Daniel
Title: Mgr, Commercial Financing        Title: Treasurer
       Solutions Americas


PINACOR, INC.                           MICROAGE COMPUTER CENTERS, INC.


By: /s/ James R. Daniel                 By: /s/ James R. Daniel
    ---------------------------------       ------------------------------------
Print Name: James R. Daniel             Print Name: James R. Daniel
Title: Treasurer                        Title: Treasurer


MICROAGE, INC.                          MICROAGE TECHNOLOGY SERVICES, L.L.C.

By: /s/ James R. Daniel                 By: MTS HOLDING COMPANY, MANAGER
    ---------------------------------
Print Name: James R. Daniel             By: /s/ James R. Daniel
Title: Treasurer                            ------------------------------------
                                        Print Name: James R. Daniel
                                        Title: Treasurer

                                  Page 7 of 12
<PAGE>
                                     CONSENT

                          Dated as of February 17, 2000

     The   undersigned,   each  a  Guarantor  under  the  Amended  and  Restated
Collateralized   Guaranty  dated  as  of  October  29,  1999  (collectively  the
"undersigned") in favor of IBM Credit, hereby consents to the attached Amendment
and hereby confirms and agrees that (a)  notwithstanding  the  effectiveness  of
such Amendment,  the Amended and Restated Collateralized Guaranty and each Other
Document  to which the  undersigned  is a party is and shall  continue to be, in
full force and effect and is hereby ratified and confirmed in all respects,  and
(b) the  Amended  and  Restated  Collateralized  Guaranty  to which  each of the
undersigned is a party and all of the Collateral described therein do, and shall
continue to,  secure the payment of the  Obligations  (in each case,  as defined
therein).

                                        MCCI HOLDING COMPANY

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MICROAGE TELESERVICES, L.L.C.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        QUALITY INTEGRATION SERVICES, L.L.C.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name:  Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MAXSOURCE, L.L.C.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------

                                  Page 8 of 12
<PAGE>
                                        MICROAGE L&D L.L.C.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MICROAGE OF CALIFORNIA, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MCSS, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        CLERIS, INC. (F/K/A ECADVANTAGE, INC.)

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        PINACOR LOGISTICS SERVICES, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        COMPLETE DISTRIBUTION, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------

                                  Page 9 of 12
<PAGE>
                                        CONTRACT PC, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        CONNECTWORKS, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        PHOENIX CONNECTIONS, INC.

                                        By: /s/ Kandi Egan
                                           -------------------------------------
                                        Print Name: Kandi Egan
                                                   -----------------------------
                                        Title: President
                                              ----------------------------------


                                        MICROAGE ADMINISTRATION, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MICROAGE TECHNOLOGIES, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MICROAGE VENTURES, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------

                                  Page 10 of 12
<PAGE>
                                        MICROAGE PAYMASTER, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        INTRACOM MARKETING, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        PCCLEARANCE, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MICROAGE INFOSYSTEMS SERVICES, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        PRITECH SOLUTIONS, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------


                                        MICROAGE GOVERNMENT, INC.

                                        By: /s/  Jeffrey D. McKeever
                                           -------------------------------------
                                        Print Name: Jeffrey D. McKeever
                                                   -----------------------------
                                        Title: Chairman
                                              ----------------------------------

                                  Page 11 of 12
<PAGE>
                                 ACKNOWLEDGMENT

     The undersigned,  Citibank,  N.A., as Administrative Agent on behalf of the
Lenders under the Credit  Agreement (as defined in the Agreement  defined below)
acknowledges  receipt of a copy of the  foregoing  amendment  to the Amended and
Restated  Agreement  for Wholesale  Financing,  dated as of October 29, 1999 (as
amended,  supplemented  or otherwise  modified  from to time,  the  "Agreement")
between IBM Credit Corporation,  MTS Holding Company, MicroAge Computer Centers,
Inc., MicroAge Technology Services,  L.L.C.,  Pinacor, Inc. and MicroAge,  Inc.,
and consents to the terms thereof.

Executed this 17th day of February 2000.


CITIBANK, N.A., as Administrative Agent


By: /s/ Citibank Signatory
    --------------------------------
    Title:
          --------------------------

                                  Page 12 of 12

EXHIBIT 11 - CALCULATION OF NET INCOME (LOSS) PER COMMON SHARE

                                  MICROAGE, INC
                 NET INCOME (LOSS) PER COMMON SHARE CALCULATION
                      (in thousands, except per share data)

                                                   Fiscal years ended
                                         --------------------------------------
                                         October 31,  November 3,   November 2,
                                            1999         1998          1997
                                            ----         ----          ----
Basic

   Weighted average common shares          20,571       19,783        16,731
                                          =======      =======       =======
Diluted

   Weighted average shares from basic      20,571       19,783        16,731

   Dilutive effect of stock options
     and warrants                              --           --           904
                                          -------      -------       -------
      Weighted average common and common
        equivalent shares outstanding -
        fully diluted                      20,571       19,783        17,635
                                          =======      =======       =======

Net income (loss)                       $(169,022)      $(8,325)      $25,197

Net income (loss) per common and
 common equivalent share:
   Basic                                  $ (8.22)      $ (0.42)      $  1.51
   Diluted                                $ (8.22)      $ (0.42)      $  1.43

                                  SUBSIDIARIES
                                (AS OF 10/31/99)

I.   MicroAge Computer Centers, Inc., a Delaware corporation, Subsidiaries:

     A.   153000 Canada Limited, a Canadian corporation

     B.   MCCI Holding Company, a Delaware corporation, Subsidiaries:

          1.   ECadvantage, Inc., a Delaware corporation

          2.   MTS Holding Company, a Delaware corporation, Subsidiaries:

               (A)  MicroAge of California, Inc., a California corporation

               (B)  MicroAge Deutschland GmbH, a German corporation

               (C)  MicroAge  Infosystems  Services  Europe,  Limited,  a United
                    Kingdom corporation, Subsidiaries:

                    (1)  MicroAge Europe Limited, a United Kingdom corporation

                    (2)  MicroAge (UK) Limited, a United Kingdom corporation

               (D)  MaxSource, L.L.C., a Delaware limited liability company

               (E)  MicroAge  Technology  Services,  L.L.C.,  a Delaware limited
                    liability company

               (F)  MicroAge Teleservices,  L.L.C., a Delaware limited liability
                    company

               (G)  Quality  Integration  Services,  L.L.C.,  a Delaware limited
                    liability company

               (H)  MCSS, Inc., a Delaware corporation

          3.   Pinacor, Inc., a Delaware corporation, Subsidiaries:

               (A)  Pinacor Logistics Services, Inc., a Delaware corporation

               (B)  Complete Distribution, Inc., a Delaware corporation

               (C)  Contract PC, Inc., a Delaware corporation

               (D)  InterPC de Venezuela, a Venezuela corporation

               (E)  InterPC de Bolivia, a Bolivia corporation

               (F)  InterPC de Ecuador, an Ecuador corporation

               (G)  InterPC de Colombia, a Colombia corporation

               (H)  ConnectWorks, Inc., a Delaware corporation, Subsidiaries:

                    (1)  Phoenix Connections, Inc., a Delaware corporation
<PAGE>
II.   MicroAge Administration, Inc., a Delaware corporation

III.  MicroAge Technologies, Inc., a Delaware corporation

IV.   MicroAge Ventures, Inc., a Delaware corporation

V.    IntraCom Marketing, Inc., a Delaware corporation

VI.   PCClearance, Inc., a Delaware corporation

VII.  MicroAge Government, Inc., a Delaware corporation

VIII. MicroAge Paymaster, Inc., a Delaware corporation

IX.   MicroAge Infosystems Services, Inc., a Delaware corporation

X.    PriTech Solutions, Inc., a Delaware corporation

                       CONSENT OF INDEPENDENT ACCOUNTANTS


We  hereby  consent  to the  incorporation  by  reference  in  the  Registration
Statements on Form S-8 (No. 33-18967,  No. 33-26351, No. 33-26565, No. 33-33370,
No. 33-51978,  No. 33-58899,  No. 33-58901,  No. 33-81040,  No.  333-26247,  No.
333-42939,  No. 333-49961,  No. 333-73273 and No.  333-82033),  on Form S-3 (No.
33-35674,  No. 333-27349,  No.  333-35613,  No.  333-36281,  No. 333-40007,  No.
333-41145,  No. 333-58435 and No.  333-62763) and Form S-2 (No. 33-38764 and No.
33-33094) of MicroAge,  Inc. of our report dated  February 17, 2000 appearing on
page F-2 of this Form 10-K.


/s/ PricewaterhouseCoopers LLP

PricewaterhouseCoopers LLP
Phoenix, Arizona
February 17, 2000

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS  SCHEDULE  CONTAINS  SUMMARY  FINANCIAL   INFORMATION  EXTRACTED  FROM  THE
CONSOLIDATED  FINANCIAL  STATEMENTS  AS OF AND FOR THE FISCAL YEAR ENDED OCTOBER
31, 1999, AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH DOCUMENT.
</LEGEND>
<MULTIPLIER> 1,000
<CURRENCY> U.S. DOLLARS

<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          OCT-31-1999
<PERIOD-START>                             NOV-02-1998
<PERIOD-END>                               OCT-31-1999
<EXCHANGE-RATE>                                      1
<CASH>                                          67,656
<SECURITIES>                                         0
<RECEIVABLES>                                  250,066
<ALLOWANCES>                                    29,680
<INVENTORY>                                    336,653
<CURRENT-ASSETS>                               651,845
<PP&E>                                         225,833
<DEPRECIATION>                                 123,708
<TOTAL-ASSETS>                                 786,643
<CURRENT-LIABILITIES>                          592,514
<BONDS>                                              0
                                0
                                          0
<COMMON>                                           208
<OTHER-SE>                                     132,894
<TOTAL-LIABILITY-AND-EQUITY>                   786,643
<SALES>                                      6,149,613
<TOTAL-REVENUES>                             6,149,613
<CGS>                                        5,776,633
<TOTAL-COSTS>                                5,776,633
<OTHER-EXPENSES>                                41,217
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               5,042
<INCOME-PRETAX>                              (194,610)
<INCOME-TAX>                                  (25,588)
<INCOME-CONTINUING>                          (169,022)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 (169,022)
<EPS-BASIC>                                     (8.22)
<EPS-DILUTED>                                   (8.22)


</TABLE>

          PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 SAFE HARBOR
               COMPLIANCE STATEMENT FOR FORWARD-LOOKING STATEMENT

     In  passing  the  Private  Securities  Litigation  Reform  Act of 1995 (the
"Reform Act"),  Congress  encouraged  public companies to make  "forward-looking
statements" by creating a safe harbor to protect  companies from  securities law
liability  in  connection  with  forward-looking   statements.   MicroAge,  Inc.
("MicroAge"  or the  "Company")  intends to qualify  both its  written  and oral
forward-looking  statements  for  protection  under the Reform Act and any other
similar safe harbor provisions.

     "Forward-looking  statements"  are  defined by the Reform  Act.  Generally,
forward-looking  statements include expressed  expectations of future events and
the   assumptions   on  which  the  expressed   expectations   are  based.   All
forward-looking statements are inherently uncertain as they are based on various
expectations  and assumptions  concerning  future events and they are subject to
numerous  known and unknown  risks and  uncertainties  which could cause  actual
events or results to differ  materially from those  projected.  Due to those and
other  uncertainties  and risks, the investment  community is urged not to place
undue reliance on written or oral  forward-looking  statements of MicroAge.  The
Company undertakes no obligation to update or revise this Safe Harbor Compliance
Statement for  Forward-Looking  Statements to reflect  future  developments.  In
addition,  MicroAge undertakes no obligation to update or revise forward-looking
statements to reflect  changed  assumptions,  the  occurrence  of  unanticipated
events, or changes to future operating results over time.

     MicroAge  provides the following risk factor  disclosure in connection with
its continuing effort to qualify its written and oral forward-looking statements
under the safe harbor  protection  of the Reform Act and any other  similar safe
harbor  provisions.  Important  factors currently known to management that could
cause  actual  results  to  differ  materially  from  those  in  forward-looking
statements  include the disclosures  contained in the Annual Report on Form 10-K
to  which  this  statement  is  appended  as an  exhibit  and also  include  the
following:

RISK FACTORS

INTENSE COMPETITION

     The Company operates in intensely  competitive  markets in both the systems
integration  industry  as  well  as  the  microcomputer   products  distribution
industry.  The principal competitive factors in the systems integration industry
include  the breadth  and  quality of product  and  service  offerings,  product
availability,  pricing,  and expertise and size of workforce.  The microcomputer
products  distribution  industry is characterized by intense  competition  based
primarily  on price,  product  availability,  speed and  accuracy  of  delivery,
effectiveness of sales and marketing programs,  credit availability,  ability to
tailor  specific  solutions  to customer  needs,  quality and breadth of product
lines and  services,  availability  of technical  and product  information,  and
recruitment  and  retention  of  resellers.  The Company  also faces  increasing
competition  from  direct  marketers,  such as  Dell  Computer  Corporation  and
Gateway, Inc., that distribute products directly to end-users. While the Company
<PAGE>
believes that it competes favorably with respect to each of these factors, there
can be no assurance that it will continue to do so in the future.  Additionally,
certain of the Company's current and potential competitors,  in both the systems
integration industry and the microcomputer products distribution industry,  have
greater financial,  technical,  marketing, and other resources than the Company.
As a  result,  they  may be able to  respond  more  quickly  to new or  emerging
technologies and changes in customer  requirements,  to devote greater resources
to the development,  promotion,  and sales of their products and services, or to
be more  effective in  responding to  competitive  bidding  situations  than the
Company.

NARROW MARGINS

     The Company has  experienced  low operating and gross profit margins caused
by  intense  price  competition  within  its  industry.  The  Company's  margins
decreased in fiscal 1999 versus fiscal 1998.  Future  operating and gross profit
margins may be adversely  affected by market pressures,  the introduction of new
Company initiatives,  changes in revenue mix, the Company's utilization of early
payment  discount  opportunities,  vendor pricing  actions,  changes in supplier
incentive funds, and other competitive and economic pressures.

DEPENDENCE ON SUPPLIER INCENTIVE FUNDS

     The Company receives funds from certain  suppliers which are earned through
marketing programs or meeting purchasing, sales, or other objectives established
by the supplier. Supplier incentive funds decreased in fiscal 1999 versus fiscal
1998.  There can be no assurance  that these  programs  will be continued by the
suppliers.  A  substantial  reduction  in the  supplier  funds  available to the
Company  would  have  a  material  adverse  effect  on the  Company's  business,
financial condition, and results of operations.

PRODUCT SUPPLY; DEPENDENCE ON KEY VENDORS

     The computer  reseller  industry  continues to  experience  product  supply
shortages  and  customer   order  backlogs  due  to  the  inability  of  certain
manufacturers  to supply certain  products.  In addition,  certain  vendors have
initiated  new  channels  of  distribution  that  increase  competition  for the
available product supply. There can be no assurance that vendors will be able to
maintain an adequate supply of products to fulfill all of the Company's customer
orders on a timely basis. Although the Company has not historically  encountered
such conditions, the failure to obtain adequate product supplies, if competitors
were able to obtain them,  could have a material adverse effect on the Company's
business, financial condition, and results of operations.

     Three  vendors  of the  Company  each  represented  more  than 10% of total
product  sales for the fiscal  year ended  October  31,  1999.  They were Compaq
Computer Corporation  ("Compaq"),  Hewlett-Packard Company ("Hewlett- Packard"),
and International  Business Machines  Corporation ("IBM"). In fiscal 1999, sales
of products from Compaq, Hewlett-Packard, and IBM represented 22%, 20%, and 15%,
respectively,  of the  Company's  total  product  sales.  During fiscal 1999 and
fiscal  1998,  sales  of  these  three   manufacturers'   products   represented
approximately 57% and 58%,  respectively,  of the Company's revenue from product
sales.
                                      -2-
<PAGE>
     During the quarter ended August 1, 1999, the Company  announced a change in
the Pinacor product sourcing  relationship  with Compaq.  In October,  1999, the
Company began sourcing  certain Compaq  products from other Compaq  distributors
instead of sourcing  directly  from Compaq.  Compaq has  indicated  that Pinacor
remains an  authorized  distributor  and reseller and will be able to distribute
the full range of Compaq products.  In addition,  Pinacor will continue to order
some  products  directly  from Compaq.  During the quarter ended August 1, 1999,
Compaq sales decreased  approximately $75 million,  or 20%, when compared to the
quarter  ended May 2, 1999,  and for the quarter  ended  October 31, 1999 Compaq
sales  decreased an additional $97 million  compared to the quarter ended May 2,
1999. The Company expects a further decline in Compaq revenue as the full impact
of the change in the  sourcing  relationship  is  realized.  In  addition to the
expected  declines in Compaq revenue,  the Company  believes that sales of other
suppliers' products may decrease as customers that purchase Compaq products from
other sources move  purchases of other  products to those  sources.  This change
will have a negative impact on the Company's  operating  results;  however,  the
amount of the impact cannot be determined at this time.

     The   Company's   agreements   with  its  vendors   generally  are  renewed
periodically and permit termination by the vendor without cause,  generally upon
30 to 90 days'  notice,  depending  on the vendor.  In addition,  the  Company's
business  is  dependent  upon price and related  terms and product  availability
provided by its key vendors.  Although the Company  considers its  relationships
with  Hewlett-Packard  and IBM to be good,  there can be no assurance that these
relationships  will  continue as  presently  in effect or that changes by one or
more of these key vendors in their volume discount  schedules or other marketing
programs  would not adversely  affect the Company.  Termination or nonrenewal of
the  Company's  agreements  with  Hewlett-Packard  or IBM would  have a material
adverse effect on the Company's business,  financial  condition,  and results of
operations.

     In the past year,  the  Company  has  experienced  dramatic  changes in its
suppliers'  terms and  conditions.  A number of larger OEMs  reduced  rebates or
incentive funds, returns allowances,  and price protection offered to resellers.
Further  negative  changes in these terms and  conditions  would have a material
adverse effect on the Company's business.

POTENTIAL FLUCTUATIONS IN QUARTERLY RESULTS

     The  Company's  operating  results may vary  significantly  from quarter to
quarter depending on certain factors,  including, but not limited to, demand for
the  Company's  information  technology  products  and  services;  the amount of
supplier  incentive  funds received by the Company (see  "Dependence on Supplier
Incentive   Funds"  above);   the  results  of  acquired   businesses;   product
availability;  competitive  conditions;  new product  introductions;  changes in
customer order patterns;  and general economic  conditions.  In particular,  the
Company's  operating  results are sensitive to changes in the mix of product and
service revenues,  product margins,  inventory adjustments,  and interest rates.
Although the Company  attempts to control its expense  levels,  these levels are
based, in part, on anticipated revenues.  Therefore, the Company may not be able
to control spending in a timely manner to compensate for any unexpected  revenue
shortfall. As a result, quarterly period-to-period  comparisons of the Company's
financial  results are not necessarily  meaningful and should not be relied upon
as an  indication  of future  performance.  In addition,  although the Company's

                                      -3-
<PAGE>
financial performance has not exhibited significant seasonality in the past, the
Company and the computer industry in general tend to follow a sales pattern with
peaks  occurring  near the end of the calendar  year,  due  primarily to special
vendor promotions and year-end business purchases.

RISK OF DECLINES IN INVENTORY VALUE

     The  Company's  business  is  subject  to the risk  that  the  value of its
inventory  will be  adversely  affected by price  reductions  by suppliers or by
technological  changes  affecting the usefulness or desirability of the products
comprising  the  inventory.  It is the policy of most suppliers of the Company's
products to protect distributors such as the Company, who purchase directly from
such suppliers,  from the loss in value of inventory due to technological change
or the  supplier's  price  reductions.  Under the terms of many of the Company's
distribution agreements,  suppliers will credit the Company for inventory losses
resulting  from the  supplier's  price  reductions if the Company  complies with
certain  conditions.  However,  suppliers  are taking steps to reduce such price
protection. In addition, under many of the Company's agreements, the Company has
the right to return for credit or exchange  for other  products a portion of the
inventory items purchased, within a designated period of time. Since the Company
can  return  only a portion of its  inventory,  the  Company  could be forced to
liquidate  nonreturnable  aged  inventory at prices below the Company's  cost. A
supplier who elects to terminate a distribution  agreement may  repurchase  from
the distributor the supplier's products carried in the distributor's  inventory.
The industry  practices  discussed  above are  sometimes not embodied in written
agreements  and do not  protect  the  Company  in all  cases  from  declines  in
inventory  value.  No assurance can be given that such  practices will continue,
that unforeseen new product  developments  will not materially  adversely affect
the  Company,  or that  the  Company  will be able to  successfully  manage  its
existing and future inventories.  The Company establishes reserves for estimated
losses due to obsolete inventory in the normal course of business. Historically,
the Company has not experienced losses due to obsolete  inventory  materially in
excess of  established  inventory  reserves.  However,  significant  declines in
inventory  value in  excess  of  established  inventory  reserves  could  have a
material  adverse  affect on the Company's  business,  financial  condition,  or
results of operations.

CAPITAL INTENSIVE NATURE OF BUSINESS

     The Company's  business requires  significant  levels of capital to finance
accounts  receivable  and  product  inventory  that  is not  financed  by  trade
creditors.  The Company has financed its growth and cash needs to date primarily
through working capital financing  facilities,  bank credit lines,  common stock
offerings,  and cash  generated from  operations.  The primary uses of cash have
been to fund  increases in  inventory  and accounts  receivable  resulting  from
increased  sales.  If the Company is successful in achieving  continued  revenue
growth, its working capital requirements will continue to increase.

     On October 28, 1999, the Company replaced its existing financing agreements
with new financing  facilities (the "Facilities").  The Facilities,  as amended,
provide for borrowing of up to $540 million and include a $300 million revolving
credit facility (the "Credit Facility") and $240 million in inventory  financing
facilities (the "New Inventory Facilities"). The Credit Facility includes a $145
million sublimit for the issuance of letters of credit.

                                      -4-
<PAGE>
     Borrowings  under the  Facilities are secured by  substantially  all of the
Company's  assets,  subject to other liens permitted  under the Facilities.  The
Facilities contain certain restrictive covenants,  including capital expenditure
limitations,  a minimum fixed charge coverage  ratio, a minimum  earnings before
interest,  taxes,  depreciation and  amortization  (EBITDA) amount and a minimum
debt to EBITDA ratio.

     Borrowings  under  the  Facilities  are  limited  based on  borrowing  base
formulas which consider eligible inventories,  eligible accounts receivable, and
letters of credit.  Borrowings are also subject to the satisfaction of customary
conditions,  including  the  absence  of  any  material  adverse  change  in the
Company's business or financial condition. The Company anticipates lower revenue
in its fiscal  quarter  ending  January  30,  2000 due to the  Company  sourcing
relationship  and to lower customer  demand related to Y2K concerns.  With lower
operating  activity,  eligible  assets in the borrowing  base  calculations  are
likely to decrease.  There can be no assurances that the Company will be able to
borrow adequate amounts on terms acceptable to the Company.

     The  unavailability  of a  significant  portion  of,  or the loss  of,  the
Facilities or trade credit from vendors would have a material  adverse effect on
the Company's business,  financial condition,  and results of operations.  There
can be no assurance that the Company will be able to borrow adequate  amounts on
terms acceptable to the Company.

DEPENDENCE ON INFORMATION SYSTEMS

     The Company depends on a variety of information systems for its operations,
particularly its centralized information processing system which supports, among
other things, inventory management, order processing,  shipping,  receiving, and
accounting.  Although  the Company has not in the past  experienced  significant
failures or down time of its centralized information processing system or any of
its other information  systems,  any such failure or significant down time could
prevent the Company from taking customer orders,  printing  product  pick-lists,
and/or  shipping  product and could prevent  customers from accessing  price and
product  availability  information from the Company.  In such event, the Company
could be at a severe disadvantage in determining  appropriate product pricing or
the  adequacy of  inventory  levels or in reacting  to rapidly  changing  market
conditions.  A failure of the Company's information systems which impacts any of
these functions could have a material adverse effect on the Company's  business,
financial condition, or results of operations. In addition, the inability of the
Company  to  attract  and  retain  the  highly-skilled   personnel  required  to
implement,  maintain, and operate its centralized  information processing system
and the Company's other information systems could have a material adverse effect
on the Company's business,  financial  condition,  or results of operations.  In
order to react to changing  market  conditions,  the Company  must  continuously
expand and improve its centralized  information  processing system and its other
information  systems.  There can be no assurance that the Company's  information
systems  will not fail,  that the  Company  will be able to  attract  and retain
qualified  personnel  necessary for the  operation of such systems,  or that the
Company will be able to expand and improve its information systems.

                                      -5-
<PAGE>
DEPENDENCE ON INDEPENDENT SHIPPING COMPANIES

         The Company relies almost  entirely on  arrangements  with  independent
shipping  companies for the delivery of its products.  Products are shipped from
suppliers  to the  Company  through a variety of  independent  common  carriers.
Currently,  United Parcel Service  ("UPS")  delivers a majority of the Company's
products  to  its  reseller   customers.   The   termination  of  the  Company's
arrangements with UPS or other independent shipping companies, or the failure or
inability  of one or more of these  independent  shipping  companies  to deliver
products  from  suppliers  to the Company,  or products  from the Company to its
reseller  customers or their end-user  customers  could have a material  adverse
effect on the Company's business, financial condition, or results of operations.
For  instance,  an employee  work  stoppage or slow-down at one or more of these
independent  shipping  companies could materially impair that shipping company's
ability  to  perform  the  services  required  by the  Company.  There can be no
assurance that the services of any of these independent  shipping companies will
continue to be available to the Company on terms as favorable as those currently
available  or that  these  companies  will  choose or be able to  perform  their
required shipping services for the Company.

TECHNOLOGICAL CHANGE

         The Company's  industry is subject to rapid  technological  change, new
and  enhanced  product   specification   requirements,   and  evolving  industry
standards.  These changes may cause inventory and stock to decline substantially
in value or to become  obsolete.  In  addition,  suppliers  may give the Company
limited or no access to new  products  being  introduced.  Although  the Company
believes that it has adequate price protection and other  arrangements  with its
suppliers to avoid bearing the costs associated with these changes, no assurance
can be given that future technological or other changes will not have a material
adverse effect on the Company's  business,  financial  condition,  or results of
operations. See "Risk of Declines in Inventory Value."

POSSIBLE VOLATILITY OF STOCK PRICE

         The  market  price  of the  Common  Stock  could  be  subject  to  wide
fluctuations  in response to quarterly  variations in the  Company's  results of
operations,  changes in earnings estimates by research  analysts,  conditions in
the computer  industry,  or general market or economic  conditions,  among other
factors.  In  addition,  in  recent  years  the  stock  market  has  experienced
significant  price  and  volume  fluctuations.  These  fluctuations  have  had a
substantial  effect on the market  prices of many  technology  companies,  often
unrelated to the operating  performance of the specific  companies.  Such market
fluctuations  could materially  adversely affect the market price for the Common
Stock.

                                      -6-


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