MICROAGE INC /DE/
10-Q, 2000-03-21
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                    FORM 10-Q

    (Mark One)

     |X|  Quarterly  report  pursuant to Section 13 or 15 (d) of the  Securities
          Exchange Act of 1934,

     For the quarterly period ended January 30, 2000 or

     |_|  Transition  report  pursuant to Section 13 or 15(d) of the  Securities
          Exchange Act of 1934

       Commission file number 0-15995

                                 MICROAGE, INC.
             (Exact name of registrant as specified in its charter)

          Delaware                                           86-0321346
   (State of incorporation)                              (I. R. S. Employer
                                                         Identification No.)
    2400 South MicroAge Way

          Tempe, AZ                                         85282-1896
(Address of principal executive offices)                    (Zip Code)

Registrant's telephone number, including area code: (480) 366-2000

The registrant  (1) has filed all reports  required to be filed by Section 13 or
15(d) of the Securities  Exchange Act of 1934 during the preceding 12 months and
(2) has been subject to such filing requirements for the past 90 days.

                                Yes |_| x No |_|

The number of shares of the registrant's Common Stock (par value $.01 per share)
outstanding at March 20, 2000 was 21,727,813.

<PAGE>

                                      INDEX

                                 MICROAGE, INC.

PART I. FINANCIAL INFORMATION

Item 1. Financial Statements (Unaudited)

          Consolidated balance sheets -- January 30, 2000 and October 31, 1999.

          Consolidated  statements of  operations -- Quarters  ended January 30,
          2000 and January 31, 1999.

          Consolidated  statements  of cash flows -- Quarters  ended January 30,
          2000 and January 31, 1999.

          Notes to consolidated financial statements.

Item 2. Management's  Discussion and Analysis of Financial Condition and Results
        of Operations.

PART II. OTHER INFORMATION

Item 6. Exhibits and Reports on Form 8-K

SIGNATURES

                                        1

<PAGE>

 PART I. FINANCIAL INFORMATION

 Item 1.  Financial Statements (Unaudited)

                                 MICROAGE, INC.
                     CONSOLIDATED BALANCE SHEETS (UNAUDITED)
                        (in thousands, except share data)

                                     Assets

<TABLE>
<CAPTION>

                                                                               January 30,            October 31,
                                                                                  2000                   1999
                                                                             ---------------        ---------------
<S>                                                                                <C>                    <C>
 Current assets:
      Cash and cash equivalents                                                    $ 31,818               $ 67,656
      Accounts and notes receivable, net of
         allowance of $37,929 and $29,680 respectively                              394,214                220,386
      Inventory                                                                     245,240                336,653
      Other                                                                          24,826                 27,150
                                                                             ---------------        ---------------
          Total current assets                                                      696,098                651,845

 Property and equipment, net                                                         95,589                102,175
 Intangible assets, net                                                              12,359                 12,693
 Other                                                                               24,848                 19,930
                                                                             ---------------        ---------------
          Total assets                                                           $  828,894              $ 786,643
                                                                             ===============        ===============

                                        Liabilities and Stockholders' Equity

 Current liabilities:
      Accounts payable                                                            $ 598,066              $ 549,394
      Accrued liabilities                                                            34,927                 33,065
      Current portion of long-term obligations                                        2,768                  2,497
      Other                                                                           5,962                  7,558
                                                                             ---------------        ---------------
          Total current liabilities                                                 641,723                592,514

 Line of credit                                                                      87,089                 45,000
 Long-term obligations                                                                3,233                  4,080
 Other long-term liabilities                                                         12,229                 12,155

 Stockholders' equity:
      Preferred stock, par value $1.00 per share;
          Shares authorized:  5,000,000
          Issued and outstanding:  none                                                   -                      -
      Common stock, par value $.01 per share;
          Shares authorized:  40,000,000
          Issued:   January 30, 2000      -     21,030,245
                    October 31, 1999      -     20,838,211                              210                    208
      Additional paid-in capital                                                    220,611                220,522
      Retained deficit                                                             (136,194)               (87,829)
      Treasury stock, at cost;
          Shares:   January 30, 2000      -            412
                    October 31, 1999      -            412                               (7)                    (7)
                                                                             ---------------        ---------------
          Total stockholders' equity                                                 84,620                132,894
                                                                             ---------------        ---------------
          Total liabilities and stockholders' equity                             $  828,894              $ 786,643
                                                                             ===============        ===============
</TABLE>

The accompanying notes are an integral part of these financial statements.

                                        2

<PAGE>

                                 MICROAGE, INC.
                CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)
                      (in thousands, except per share data)

<TABLE>
<CAPTION>

                                                                                                 Quarter ended

                                                                                       ----------------------------------
                                                                                        January 30,         January 31,
                                                                                            2000                1999
                                                                                       --------------      --------------
<S>                                                                                      <C>                  <C>
     Revenue                                                                             $ 1,112,881          $1,444,841

     Cost of sales                                                                         1,063,315           1,343,071
                                                                                       --------------      --------------

     Gross profit                                                                             49,566             101,770

     Operating and other expenses
      Operating expenses                                                                      73,814              89,287
      Restructuring and other one-time charges                                                10,113                   -
                                                                                       --------------      --------------

        Total                                                                                 83,927              89,287
                                                                                       --------------      --------------

     Operating income (loss)                                                                 (34,361)             12,483

     Other expenses - net                                                                     13,985               7,248
                                                                                       --------------      --------------

     Income (loss) before income taxes                                                       (48,346)              5,235

     Income tax provision (benefit)                                                                -               3,169
                                                                                       --------------      --------------

     Net income (loss)                                                                     $ (48,346)            $ 2,066
                                                                                       ==============      ==============

     Net income (loss) per common and common equivalent share:

           Basic                                                                             $ (2.31)             $ 0.10
                                                                                       ==============      ==============

           Diluted                                                                           $ (2.31)             $ 0.10
                                                                                       ==============      ==============

     Weighted average common and common equivalent shares outstanding:

           Basic                                                                              20,907              20,344
                                                                                       ==============      ==============

           Diluted                                                                            20,907              21,034
                                                                                       ==============      ==============
</TABLE>

The accompanying notes are an integral part of these financial statements.

                                        3

<PAGE>

                                 MICROAGE, INC.
                CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
                Increase (Decrease) in Cash and Cash Equivalents
                                 (in thousands)

<TABLE>
<CAPTION>

                                                                                               Quarter ended

                                                                                      ---------------------------------
                                                                                       January 30,        January 31,
                                                                                          2000               1999
                                                                                      --------------     --------------
<S>                                                                                       <C>                  <C>
    Cash flows from operating activities:
      Net income (loss)                                                                   $ (30,253)           $ 2,067
      Adjustments to reconcile net income (loss) to
         net cash provided by (used in) operating activities:
           Depreciation and amortization                                                     11,242             11,396
           Provision for losses on accounts and notes receivable                              2,766              3,028
           Restructuring and other one-time charges                                           3,675                  -
           Changes in assets and liabilities, net of business acquisitions:
              Accounts and notes receivable                                                (194,687)           230,554
              Inventory                                                                      91,413            (19,128)
              Other current assets                                                            2,324                947
              Other assets                                                                   (5,518)           (12,769)
              Accounts payable                                                                1,297           (242,818)
              Accrued liabilities                                                             1,862              1,598
              Other liabilities                                                              (1,539)               883
                                                                                      --------------     --------------
         Net cash used in operating activities                                             (117,418)           (24,243)

    Cash flows from investing activities:

      Purchases of property and equipment                                                    (3,297)           (18,134)
                                                                                      --------------     --------------
         Net cash used in investing activities                                               (3,297)           (18,134)

    Cash flows from financing activities:

      Net activity in overdraft facility                                                     43,698             42,989
      Proceeds from issuance of stock-stock option
        and employee stock purchase plans                                                         -                577
      Net borrowings under line of credit                                                    42,089                  -
      Principal payments on debt                                                               (910)            (1,246)
                                                                                      --------------     --------------

         Net cash provided by (used in) financing activities                                 84,877               (669)
                                                                                      --------------     --------------
    Net decrease in cash and cash equivalents                                               (35,838)               (57)

    Cash and cash equivalents at beginning of period                                         67,656             41,894
                                                                                      --------------     --------------
    Cash and cash equivalents at end of period                                             $ 31,818           $ 41,837
                                                                                      ==============     ==============
</TABLE>

The accompanying notes are an integral part of these financial statements.

                                        4

<PAGE>
                                 MICROAGE, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

NOTE A - BASIS OF PRESENTATION

The accompanying unaudited  consolidated financial statements of MicroAge,  Inc.
(the "Company") do not include all of the information and footnotes  required by
generally accepted accounting principles for complete financial  statements.  In
the opinion of  management,  all  adjustments  (consisting  of normal  recurring
accruals)  considered  necessary for a fair statement of results for the periods
have been included. Certain prior year amounts have been reclassified to conform
with current year financial statement presentation. Operating results for the 13
weeks ended January 30, 2000 are not necessarily  indicative of the results that
may be expected for the year ending October 29, 2000.  For further  information,
refer to the consolidated financial statements and footnotes thereto included in
the Company's Annual Report on Form 10-K for the year ended October 31, 1999.

Basic earnings per share is computed using the weighted average number of common
shares  outstanding  during the period.  Diluted  earnings per share is computed
using the  weighted  average  number of common and  dilutive  common  equivalent
shares  outstanding.  Dilutive common equivalent shares consist of stock options
and warrants  using the treasury  stock method.  The effect of stock options and
warrants is not included at January 30, 2000 as it would be  anti-dilutive.  The
weighted average common and common equivalent shares consist of the following:

<TABLE>
<CAPTION>
                                                                    Fiscal years ended
                                                           --------------- -- ---------------
                                                            January 30,        January 31,
                                                                2000               1999
                                                           ---------------    ---------------
                                                           (in thousands)
<S>                                                                <C>               <C>
   Weighted average common shares                                  20,907            20,344
   Dilutive effect of stock options and warrants                        -               690
                                                           ---------------     --------------

   Weighted average common and common
     equivalent shares outstanding                                 20,907            21,034
                                                          ===============    ==============
</TABLE>

NOTE B - OTHER EXPENSES - NET

Other expenses - net consists of the following (in thousands):

                                                         Quarters ended
                                                 -----------------------------
                                                  January 30,    January 31,
                                                     2000            1999
                                                 --------------  -------------

       Interest income                                 ($ 209)        ($ 884)
       Interest expense                                 1,172            823
       Credit facility interest expense                 6,462             -
       Expenses from sale of
         accounts receivable                                -          2,683
       Amortization expense                               933          2,367
       Flooring expense (1)                             5,105          2,379


                                       5
<PAGE>

       Other                                              522           (120)
                                                 --------------  -------------
                                                     $ 13,985         $7,248
                                                 ==============  =============

         1) Flooring expense  represents  amounts paid to finance companies that
         provide credit lines to certain reseller customers of the Company.

NOTE C - RECENT DEVELOPMENTS

The Company  experienced a greater than  anticipated  slowdown in revenue in its
first fiscal quarter due to lack of customer  demand  primarily  related to Year
2000 concerns and to increased  competitive pressures during the Company's major
distribution  competitors' year ends. Due to the lower revenue levels, it became
apparent that the Company would not meet the covenants in its primary  financing
facilities (the  "Facilities")  for the first fiscal quarter.  As a result,  the
Company  negotiated  modifications  to the  Facilities.  In order  to grant  the
modifications,  one of the Company's  lenders  changed the terms under which the
Company  borrows,  effectively  reducing the Company's  capacity to borrow under
that agreement.  At the time of the  modifications,  the Company  estimated that
operating results would be sufficient to comply with the modified covenants.

During the second  fiscal  quarter,  the  Company has sought to improve its cash
flows by aggressively  reducing inventory and accounts receivable.  However, the
Company  has not  attained  forecasted  sales  levels  during the second  fiscal
quarter,  primarily  because of the  Company's  inability  to obtain  sufficient
product supply from its vendors. Many vendors have limited the Company's ability
to purchase  product  from them.  This has resulted in lower  collateral  levels
under the Facilities, which further reduces the Company's borrowing capacity. As
a result of these  developments,  the Company anticipates that it will be unable
to comply with the current financial  covenants in the Facilities for the second
fiscal  quarter.  The  Company is engaged in  discussions  with its  lenders and
vendors in order to improve its  liquidity  position and to increase the flow of
product from the vendors.  The Company has also requested  modifications  to the
Inventory Facility. Although the Company believes that the best interests of its
lenders,  vendors,  and the Company would be served through a modified Inventory
Facility and increased product flow from its vendors,  there can be no assurance
that the lenders or vendors will ultimately agree,  that the Inventory  Facility
will be modified,  or that  product flow will  increase.  In the  meantime,  the
Company continues to take steps to conserve and manage cash flow.

NOTE D - RESTRUCTURING AND OTHER ONE-TIME CHARGES

In response to lower revenue levels and gross margins, the Company has continued
during the first quarter and the beginning of the second quarter to take actions
to increase gross margins and decrease operating expenses. These actions include
price increases, the elimination of several hundred positions at Pinacor and MTS
and the closure of branch locations.

In  connection  with these  developments,  during the quarter  ended January 30,
2000,  the Company  recorded  $10 million of  restructuring  and other  one-time
charges ($6 million, or 29 cents per share, after taxes). All actions related to
this  restructuring  were implemented as of January 30, 2000. The  restructuring
and other one-time charges included $1 million in employee  termination benefits
(primarily  severance  pay) and $9  million  for  facility  closure  costs.  The
facility  closure  costs  include  lease  expense on closed  facilities,  net of
anticipated  sub-lease income, and losses on disposals of fixed assets at closed
facilities.


                                       6
<PAGE>

The charges associated with employee  termination  benefits consist primarily of
severance pay for approximately 190 associates. The reductions were completed by
January 30, 2000 and occurred in both Pinacor and in MTS.

Included in accounts payable in the accompanying  balance sheet is an accrual of
$6 million for  restructuring  and other  one-time  charges from prior  quarters
which have not yet been paid. The accrual primarily relates to lease expense for
remaining terms on previously closed  facilities,  net of anticipated  sub-lease
income.

As the Company continues to reduce its cost structure,  additional restructuring
charges will be recognized in future quarters for severance and facility closure
costs.

NOTE E - FINANCING ARRANGEMENTS

On October 28, 1999, the Company entered into two new financing  facilities (the
"Facilities").  The Facilities, as amended, provide for borrowings of up to $520
million  and include a $300  million  revolving  credit  facility  (the  "Credit
Facility")  and a $220 million  inventory  financing  facility  (the  "Inventory
Facility");  the Company also has an additional $20 inventory financing facility
with another lender.  The Credit Facility  includes a $145 million  sublimit for
the issuance of letters of credit.

Borrowings  under  the  Facilities  are  secured  by  substantially  all  of the
Company's  assets,  subject to other liens permitted  under the Facilities.  The
Facilities contain certain restrictive covenants,  including capital expenditure
limitations,  a minimum  interest  coverage  ratio,  a minimum  earnings  before
interest,  taxes,  depreciation and  amortization  (EBITDA) amount and a minimum
debt to EBITDA ratio.

Borrowings  under the  Facilities  are limited based on borrowing  base formulas
that consider eligible inventories,  eligible accounts receivable and letters of
credit. Borrowings are also subject to the satisfaction of customary conditions,
including the absence of any material  adverse change in the Company's  business
or financial condition.

Interest rates on the Credit  Facility are based on the agent's base rate plus a
specified margin or LIBOR plus a specified margin.  The current margins are 2.5%
for base rate advances and 3.5% for LIBOR advances.  The margins may be adjusted
from time to time based on the  Company's  performance  against  covenants.  The
Credit  Facility also includes letter of credit and unused line fees. The Credit
Facility has a termination date of October 31, 2002.

Payments for products purchased under the Inventory Facility vary depending upon
the  product  supplier,  but  generally  are due 30 days  from  the  date of the
advance. No interest or finance charges are payable on the Inventory Facility if
payments  are made when due.  The Company has the  ability  under the  Inventory
Facility to extend payments 30 days beyond the initial due date with a financing
fee of  LIBOR  plus  3.75%.  This  ability  is  limited  by  minimum  collateral
restrictions. The Inventory Facility has a termination date of October 18, 2002.

During the first quarter of fiscal year 2000 it became apparent that the Company
would not meet its minimum  EBITDA and maximum debt to EBITDA  covenants for the
quarter ending January 30, 2000 and for each of the remaining  periods in fiscal
2000. As a result, the Company renegotiated these covenants,  as well as related
financial ratio covenants. See NOTE C - RECENT DEVELOPMENTS above for additional
information about the Company's status with its lenders.


                                       7
<PAGE>

NOTE F - SEGMENT REPORTING

The  Company  operates  primarily  in  two  industry  segments:   the  wholesale
distribution of computer equipment through Pinacor and technology infrastructure
services through MTS. The Company operates  primarily in the United States,  and
therefore has only one reportable geographic segment.

The  following  table  presents  certain  segment   financial   information  (in
thousands):

<TABLE>
<CAPTION>
                                                                       Quarter ended January 30, 2000
                                                    ---------------------------------------------------------------------
                                                        Pinacor             MTS              Other            Total
                                                    ----------------  ---------------   ---------------  ----------------
<S>                                                       <C>              <C>               <C>             <C>
 Net revenue from external customers                      $ 748,606        $ 354,046         $  10,229       $ 1,112,881
 Intersegment revenue                                       124,302                -             3,321           127,623
                                                    ----------------  ---------------   ---------------  ----------------
 Total revenue                                            $ 872,908        $ 354,046         $  13,550       $ 1,240,504
 Loss before taxes (1)                                    $ (25,958)       $ (17,832)        $   (245)       $   (44,035)

<CAPTION>
                                                                       Quarter ended January 31, 1999
                                                    ---------------------------------------------------------------------
                                                        Pinacor             MTS              Other            Total
                                                    ----------------  ---------------   ---------------  ----------------
<S>                                                     <C>                <C>                <C>            <C>
 Net revenue from external customers                    $   987,323        $ 447,626          $  9,892       $ 1,444,841
 Intersegment revenue                                       317,096                -                 -           317,096
                                                    ----------------  ---------------   ---------------  ----------------
 Total revenue                                          $ 1,304,419        $ 447,626          $  9,892       $ 1,761,937
 Income (loss) before taxes                             $    16,908        $  (6,470)         $    550       $    10,988

</TABLE>

<TABLE>
<CAPTION>
Reconciliation                                                                Fiscal years ended
                                                                      ---------------------------------
                                                                        January 30,       January 31,
                                                                           2000              1999
                                                                      ---------------   ---------------
<S>                                                                      <C>               <C>
 Revenue
      Total revenue for segments                                         $ 1,240,504       $ 1,761,937
      Elimination of intersegment revenue                                   (127,623)         (317,096)
                                                                      ===============   ===============
          Total consolidated revenue                                     $ 1,112,881       $ 1,444,841
                                                                      ===============   ===============

 Income (loss) before taxes
      Total from segments                                                $  (44,035)       $    10,988
      Unallocated amounts                                                    (4,311)            (5,753)
                                                                      ===============   ===============
          Total consolidated income (loss) before taxes                  $  (48,346)       $     5.235
                                                                      ===============   ===============
</TABLE>

(1) Includes an allocated  portion of  restructuring  and other one-time charges
for the fiscal quarter ended January 30, 2000.


                                       8
<PAGE>

Item 2.  Management's Discussion and Analysis of Financial Condition and Results
         of Operations.

     Certain  statements   contained  in  this  Item  may  be   "forward-looking
statements" within the meaning of The Private  Securities  Litigation Reform Act
of 1995. These forward-looking statements may include projections of revenue and
net income and issues  that may affect  revenue or net  income;  projections  of
capital  expenditures;  plans for future  operations;  financing needs or plans;
plans relating to the Company's products and services;  and assumptions relating
to the foregoing. Forward-looking statements are inherently subject to risks and
uncertainties,  some of which cannot be predicted or  quantified.  Future events
and actual results could differ materially from those set forth in, contemplated
by, or underlying the forward-looking information. Some of the important factors
that could cause the Company's  actual results to differ  materially  from those
projected in forward-looking statements made by the Company include, but are not
limited to, the following:  intense  competition;  narrow  margins;  the capital
intensive nature of the Company's business;  the availability of working capital
financing;  dependence on supplier incentive funds;  potential changes in vendor
terms and  conditions;  product supply and dependence on key vendors;  potential
changes in customer demand;  potential  fluctuations in quarterly results; risks
of declines in inventory values;  dependence on information systems;  dependence
on independent  shipping  companies;  rapid  technological  change; and possible
volatility  of stock price.  The Company  undertakes  no  obligation to publicly
update or revise  any  forward-looking  statements,  whether  as a result of new
information, future events, or otherwise.

The Company operates primarily through two businesses - a distribution  business
operated through a wholly-owned  subsidiary,  Pinacor, Inc. ("Pinacor"),  and an
integration business, MicroAge Technology Services, L.L.C. ("MTS").

Recent Developments

Liquidity  Issues.  The Company's ability to continue to finance its business is
contingent  upon  improving  cash flows  through  reductions  in  inventory  and
accounts  receivable,  attaining  forecasted  sales levels,  reducing  operating
costs, and complying with financial covenants in its credit facilities.

The Company  experienced a greater than  anticipated  slowdown in revenue in its
first fiscal quarter due to lack of customer  demand  primarily  related to Year
2000 concerns and to increased  competitive pressures during the Company's major
distribution  competitors' year ends. Due to the lower revenue levels, it became
apparent that the Company would not meet the covenants in its primary  financing
facilities (the  "Facilities")  for the first fiscal quarter.  As a result,  the
Company  negotiated  modifications  to the  Facilities.  In order  to grant  the
modifications,  one of the Company's  lenders  changed the terms under which the
Company  borrows,  effectively  reducing the Company's  capacity to borrow under
that  agreement.  As  discussed  in greater  detail in  "Liquidity  and  Capital
Resources" below, the Facilities consist of a $300 million Credit Facility and a
$220 million Inventory Financing Facility. At the time of the modifications, the
Company  estimated that operating results would be sufficient to comply with the
modified covenants.

During the second  fiscal  quarter,  the  Company has sought to improve its cash
flows by aggressively  reducing inventory and accounts  receivable;  the Company
also expects to further  reduced  operating  expenses  during the second  fiscal
quarter.  However,  the Company has not attained  forecasted sales levels during
the second  fiscal  quarter,  primarily  because of the  Company's  inability to
obtain sufficient product supply from its vendors. Many vendors have limited the
Company's  ability to purchase  product  from them.  This has  resulted in lower
collateral  levels under the  Facilities,  which  further  reduces the Company's
borrowing capacity.  As a result of these developments,  the Company anticipates
that it will be unable to comply with the  current  financial  covenants  in the
Facilities for the second fiscal quarter.  The Company is engaged in discussions
with its lenders and vendors in order to improve its  liquidity  position and to
increase the flow of product from the  vendors.  The Company has also  requested
modifications to the Inventory Facility.  Although the Company believes that the
best interests of its lenders,  vendors, and the Company would be served through
a modified Inventory Facility and increased product flow from its vendors, there
can be no assurance that the lenders or vendors will ultimately  agree, that the
Inventory Facility will be modified,  or that product flow will increase. In the
meantime, the Company continues to take steps to conserve and manage cash flow.


                                       9
<PAGE>

Responses to Current Issues

In response to lower revenue levels and gross margins, the Company has continued
during the first quarter and the beginning of the second quarter to take actions
to increase gross margins and decrease operating expenses. These actions include
price  increases,  the elimination of several  hundred  positions at Pinacor and
MTS, and the closure of branch locations.

In  connection  with these  developments,  during the quarter  ended January 30,
2000,  the Company  recorded  $10 million of  restructuring  and other  one-time
charges ($6 million, or 29 cents per share, after taxes). All actions related to
this  restructuring  were implemented as of January 30, 2000. The  restructuring
and other one-time charges included $1 million in employee  termination benefits
(primarily  severance  pay) and $9  million  for  facility  closure  costs.  The
facility  closure  costs  include  lease  expense on closed  facilities,  net of
anticipated  sub-lease income, and losses on disposals of fixed assets at closed
facilities.

The charges associated with employee  termination  benefits consist primarily of
severance pay for approximately 190 associates. The reductions were completed by
January 30, 2000 and occurred in both Pinacor and in MTS.

Included in accounts payable in the accompanying  balance sheet is an accrual of
$6 million for  restructuring  and other  one-time  charges from prior  quarters
which have not yet been paid. The accrual primarily relates to lease expense for
remaining terms on previously closed  facilities,  net of anticipated  sub-lease
income.

As the Company continues to reduce its cost structure,  additional restructuring
charges will be recognized in future quarters for severance and facility closure
costs.

Results of Operations

                               Jan. 30,  Oct. 31,  Aug. 1,  May 2,  Jan. 31,
                                 2000      1999     1999     1999     1999
                               --------  --------  -------  ------  --------

Revenue (in thousands)          100.0%    100.0%   100.0%   100.0%   100.0%
Cost of sales (1)                95.5      93.8     93.5     94.4     93.0
                                -----     -----    -----    -----    -----
Gross profit (1)                  4.5       6.2      6.5      5.6      7.0
Operating and other expenses
  Operating expenses (1)          6.6       5.9      5.9      5.8      6.2
  Restructuring and other
    one-time charges (2)          0.9       2.8      0.3      9.2      0.0
                                -----     -----    -----    -----    -----
Operating income (loss)          (3.0)     (2.5)     0.3     (9.4)     0.9

Other expenses - net (1)          1.3       0.6      0.6      0.6      0.5
                                -----     -----    -----    -----    -----
Income (loss) before income tax  (4.3)     (3.1)    (0.3)   (10.0)     0.4

Income tax provision (benefit)     --      (0.4)    (0.1)    (1.1)     0.2
                                -----     -----    -----    -----    -----
Net income (loss)                (4.3)%    (2.7)%   (0.2)%   (8.9)%    0.1%
                                =====     =====    =====    =====    =====


Total Revenue. Total revenue of $1.1 billion decreased $332 million, or 23%, for
the quarter  ended January 30, 2000 as compared to the quarter ended January 31,
1999. This revenue decrease included a $430 million, or 33%, decrease in Pinacor
(distribution  business)  revenue and a $105  million,  or 22%,  decrease in MTS
(integration  business) revenue.  These decreases were partially offset by lower
eliminations of intercompany revenue.

The  decreases in revenue in the quarter  ended January 30, 2000 compared to the
quarter ended  January 31, 1999 are primarily due to reduced  demand due to Year
2000 concerns,  changes in Pinacor's sourcing  relationship with Compaq Computer
Corporation  (see "Changes in Supplier Terms and  Conditions"  below),  and to a
focus within MTS to reduce unprofitable  product revenue.  The Company's revenue
levels in the early part of its second  fiscal  quarter are lower than the first
fiscal quarter levels due to the issues described above in "Recent  Developments
- - Liquidity Issues." Unless the product supply issues are resolved,  the Company
expects  total  revenue  for its  second  fiscal  quarter to be lower than first
quarter levels.


                                       10
<PAGE>

Gross Profit Percentage.  The Company's gross profit percentage was 4.5% for the
quarter ended January 30, 2000 and 7.0% for the quarter ended January 30, 1999.

The decrease in the  Company's  gross  profit  percentage  in the quarter  ended
January 30, 2000 as compared to the quarter  ended January 31, 1999 is primarily
due to lower  product  margins  in both  Pinacor  and MTS and to  lower  service
margins in MTS.  Gross margins on sales to reseller  customers  decreased due to
increased  competitive  pressures.  In addition,  changes in supplier  terms and
conditions impacted both Pinacor and MTS margins.  Supplier incentive funds were
lower  as a  percentage  of  total  revenue  and,  due to  reductions  in  price
protection and return privileges, product costs were higher in the first quarter
of fiscal 2000 compared to the first quarter of fiscal 1999. MTS service margins
were  impacted  by lower  than  anticipated  revenue,  which  resulted  in lower
utilization of service personnel.

Future  gross  profit  percentages  may be  affected  by market  pressures,  the
introduction  of new Company  initiatives,  changes in revenue  mix,  changes in
supplier  incentive  funds,  changes in  suppliers'  terms and  conditions,  the
Company's utilization of early payment discount opportunities,  supplier pricing
actions,   and  other  competitive  and  economic   pressures.   See  "Potential
Fluctuations  in Operating  Results" below for  information  regarding  industry
trends that may affect future gross profit percentages.

Operating Expenses. Operating expenses totaled $74 million for the quarter ended
January 30,  2000,  compared to $89  million for the quarter  ended  January 31,
1999.  The decrease in dollars is due to actions  taken by the Company to reduce
operating  expenses.  See "Recent  Developments - "Responses to Current  Issues"
above for a discussion of recent actions taken.

Other  Expenses - Net.  Other  expenses - net increased to $14.0 million for the
quarter  ended  January 30, 2000 from $7.2 million for the quarter ended January
31, 1999.  The increase in other  expenses was  primarily  due to an increase in
financing costs.

Financing  costs  increased due to increased  average  borrowings as a result of
changes in the Company's major suppliers'  policies.  During fiscal 1999 certain
major suppliers changed the terms of their credit arrangements with the Company.
These  changes  include a decrease  in the number of days the Company has to pay
for product  purchases and a decrease in the amount of reseller  purchases  from
the Company that the suppliers are willing to subsidize. These changes increased
the Company's working capital  requirements and financing costs. These increases
were  offset by a decrease in  amortization  expense  due to the  write-down  of
impaired goodwill during the second quarter of fiscal 1999.

Income Tax  Provision.  During the quarter ended  January 30, 2000,  the Company
recorded  a  valuation  allowance  of  approximately  $18  million to reduce the
Company's total net deferred tax assets to their estimated net realizable value.
Realization of the Company's remaining net deferred tax assets of $47 million is
dependent on generating  sufficient taxable income prior to their expiration and
utilization of available  carryback  provisions.  The net deferred tax assets at
January 30, 2000 are considered  realizable;  however,  they could be reduced in
the near term if  estimates of future  taxable  income  during the  carryforward
period are reduced.  As a result of the  valuation  allowance  booked during the
first  quarter of fiscal  2000,  the Company  recorded no net tax benefit on its
pre-tax loss for the quarter,  compared to a provision  equal to 60.5% of income
before tax for the quarter ended January 31, 1999.

Liquidity and Capital Resources

On October 28, 1999, the Company entered into two new financing  facilities (the
"Facilities").  The Facilities, as amended, provide for borrowings of up to $520
million  and include a $300  million  revolving  credit  facility  (the  "Credit
Facility")  and $220 million in inventory  financing  facility  (the  "Inventory
Facility");  the Company also has an additional $20 million inventory  financing
facility  with  another  lender.  The Credit  Facility  includes a $145  million
sublimit for the issuance of letters of credit.

Borrowings  under  the  Facilities  are  secured  by  substantially  all  of the
Company's  assets,  subject to other liens permitted  under the Facilities.  The
Facilities contain certain restrictive covenants,  including capital expenditure
limitations,  a minimum  interest  coverage  ratio,  a minimum  earnings  before
interest,  taxes,  depreciation and  amortization  (EBITDA) amount and a minimum
debt to EBITDA ratio.


                                       11
<PAGE>

Borrowings  under the  Facilities  are limited based on borrowing  base formulas
that consider eligible inventories,  eligible accounts receivable and letters of
credit. Borrowings are also subject to the satisfaction of customary conditions,
including the absence of any material  adverse change in the Company's  business
or financial condition.

Interest rates on the Credit  Facility are based on the agent's base rate plus a
specified margin or LIBOR plus a specified margin.  The current margins are 2.5%
for base rate advances and 3.5% for LIBOR advances.  The margins may be adjusted
from time to time based on the  Company's  performance  against  covenants.  The
Credit  Facility also includes letter of credit and unused line fees. The Credit
Facility has a termination date of October 31, 2002.

Payments for products purchased under the Inventory Facility vary depending upon
the  product  supplier,  but  generally  are due 30 days  from  the  date of the
advance. No interest or finance charges are payable on the Inventory Facility if
payments  are made when due.  The Company has the  ability  under the  Inventory
Facility to extend payments 30 days beyond the initial due date with a financing
fee of  LIBOR  plus  3.75%.  This  ability  is  limited  by  minimum  collateral
restrictions. The Inventory Facility has a termination date of October 18, 2002.

During the first quarter of fiscal year 2000 it became apparent that the Company
would not meet its minimum  EBITDA and maximum debt to EBITDA  covenants for the
quarter ending January 30, 2000 and for each of the remaining  periods in fiscal
2000. As a result, the Company renegotiated these covenants,  as well as related
financial ratio covenants.  See "Recent  Developments - Liquidity  Issues" above
regarding the Company's request for modifications to the Inventory  Facility and
for additional information about the Company's liquidity position.

Cash used in operating  activities was $117 million in the quarter ended January
30, 2000 as compared to $24 million used by operating  activities in the quarter
ended  January  31,  1999.  The  change was  primarily  due to a net loss of $48
million  and an  increase  in cash used in  accounts  receivable  offset by cash
provided  by  inventory  and a  decrease  in cash used by a change  in  accounts
payable.  During the  quarter  ended  January  30,  2000,  cash used by accounts
receivable  was $177  million,  compared to a $230 million  provided by accounts
receivable in the quarter  ended January 31, 1999.  The change was primarily due
to a reduction  in the amount of  receivables  sold to a finance  company in the
first fiscal quarter of 2000. The amount of sold receivables decreased from $255
million at October 31, 1999 to zero at January 30, 2000. The change in inventory
provided $91 million in cash in the first quarter of fiscal 2000 compared to $19
million used in the first  quarter of fiscal 1999.  The change in inventory  was
primarily due to the Company's efforts to decrease  inventory levels in response
to lower sales  volume and  borrowing  capability.  Changes in accounts  payable
provided  cash of $1 million in the quarter  ended  January 30, 2000 compared to
cash used of $243 million for the quarter ended  January 31, 1999.  Cash used in
the first quarter of fiscal 1999 was primarily due to changes in supplier credit
terms.

Cash  used in  investing  activities  decreased  from $18  million  in the first
quarter  of fiscal  1999 to $3  million  in the  first  quarter  of fiscal  2000
primarily  due to a decrease in purchases of property and  equipment as a result
of reduced capital expenditure initiatives to facilitate cash flow.

Cash  provided by financing  activities  was $85 million in the first quarter of
fiscal 2000 compared $42 million in the first quarter of fiscal 1999. The change
was primarily due to borrowings under the Company's line of credit.


                                       12
<PAGE>

Changes in Supplier Terms and Conditions

The key suppliers of the Company  provide  various  incentives for promoting and
marketing their product  offerings.  A large portion of the incentives is passed
on to the Company's customers.  However, a portion of the incentives  positively
impact the Company's income.

Beginning in fiscal 1998, the major  manufacturers  announced and/or  instituted
changes in their sales  incentive  programs and inventory  management  programs.
Pursuant to these changes,  the major  manufacturers have (i) reduced the amount
of product  that the  Company is allowed to return,  (ii)  reduced the amount of
price protection coverage offered to the Company and (iii) changed incentives to
programs based on sales of the manufacturers' products, rather than on purchases
of the products from the manufacturers.

In addition,  several of the Company's major suppliers have changed the terms of
their credit arrangements with the Company.  These changes include a decrease in
the number of days the Company has to pay for product  purchases  and a decrease
in the amount of reseller  purchases  from the Company  that the  suppliers  are
willing to subsidize. These changes have increased the Company's working capital
requirements and financing  costs.  Further changes in incentives or other terms
and conditions could have a material  adverse effect on the Company's  operating
results.

During the quarter ended August 1, 1999,  the Company  announced a change in the
Pinacor product sourcing  relationship with Compaq. In October 1999, the Company
began sourcing certain Compaq products from other Compaq distributors instead of
sourcing  directly  from Compaq.  Compaq has indicated  that Pinacor  remains an
authorized  distributor  and  reseller and will be able to  distribute  the full
range of Compaq  products.  In  addition,  Pinacor  will  continue to order some
products directly from Compaq. During the quarter ended January 30, 2000, Compaq
sales decreased approximately $106 million, or 55%, when compared to the quarter
ended  October 31,  1999.  In addition to the  declines in Compaq  revenue,  the
Company  believes  that sales of other  suppliers'  products  have  decreased as
customers  that purchase  Compaq  products from other sources move  purchases of
other  products to those  sources.  In response to the Compaq  change as well as
other  changes in product  sales,  Pinacor  has taken and will  continue to take
actions  to reduce  operating  expenses  to  partially  offset the impact of the
revenue decline. See "Recent Developments - Response to Current Issues" above.

Potential Fluctuations in Quarterly Results

The Company's  operating results may vary  significantly from quarter to quarter
depending  on certain  factors,  including,  but not limited to,  demand for the
Company's information technology products and services,  availability of working
capital and product  financing,  the amount of supplier incentive funds received
by the  Company,  the  results of  acquired  businesses,  product  availability,
competitive  conditions,  new product  introductions,  changes in customer order
patterns,  changes  in  supplier  terms  and  conditions  and  general  economic
conditions.  In  particular,  the Company's  operating  results are sensitive to
changes in the mix of product and service revenues,  product margins,  inventory
adjustments,  and interest rates.  Although the Company  attempts to control its
expense  levels,  these  levels are based,  in part,  on  anticipated  revenues.
Therefore, the Company may not be able to control spending in a timely manner to
compensate  for  any  unexpected  revenue  shortfall.  As  a  result,  quarterly
period-to-period   comparisons  of  the  Company's  financial  results  are  not
necessarily  meaningful and should not be relied upon as an indication of future
performance.  In addition,  although the Company's financial performance has not
exhibited  significant  seasonality  in the past,  the Company and the  computer
industry in general tend to follow a sales pattern with peaks occurring near the
end of the calendar  year,  due  primarily to special  supplier  promotions  and
year-end business  purchases.  However,  sales for the quarter ended January 31,
2000 were negatively impacted due to Year 2000 concerns.


                                       13
<PAGE>

Inflation

The Company  believes that inflation has generally not had a material  impact on
its operations.


                                       14
<PAGE>

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a)   Exhibits

10.1  Agreement and General Release,  dated February 15, 2000, between MicroAge,
      Inc. and James R. Daniel.

10.2  Agreement and General Release,  dated February 15, 2000,  between Pinacor,
      Inc., and James G. Manton.

10.3  Second Amendment to the MicroAge,  Inc.  Retirement Savings Plan, dated as
      of March 15, 2000.

10.4  Second  Amendment to the MicroAge,  Inc.  Executive  Supplemental  Savings
      Plan, dated as of March 15, 2000.

10.5  Letter agreement,  dated March 12, 1999, regarding extension of Authorized
      Apple  Wholesaler  U.S.  Sales  Agreement,  from Apple  Computer,  Inc. to
      Pinacor, Inc.

10.6  Amendment to Authorized Apple  Wholesaler U.S. Sales Agreement,  dated May
      17, 1999, between Pinacor, Inc. and Apple Computer, Inc.

10.7  Letter agreement,  dated June 25, 1999,  regarding  Revised  Authorization
      Requirements  Applicable to Build-To-Order Business Systems Products under
      Compaq Computer Corporation United States Reseller Agreement dated June 1,
      1995, from Compaq Computer Corporation to MicroAge Computer Centers, Inc.

10.8  Compaq Computer  Corporation Channel Program  Authorization  Requirements,
      dated September 1, 1999, between Compaq Computer  Corporation and MicroAge
      Computer Centers, Inc.

10.9  Distributor  Agreement,  dated  September 14, 1999,  between  Compaq Latin
      America Corporation and Pinacor, Inc.

10.10 U.S. Agreement for Authorized  Distributor,  dated March 25, 1999, between
      Pinacor, Inc. and Hewlett-Packard Company.

10.11 Software Installation Agreement,  dated November 1, 1999, between Pinacor,
      Inc. and Hewlett-Packard Company.

10.12 IBM Business Partner Agreement,  Authorized Assembler Attachment, undated,
      between Pinacor, Inc. and International Business Machines Corporation.

10.13 IBM Business Partner Agreement,  Co-Location Attachment, dated January 12,
      1999,   between  Pinacor,   Inc.  and   International   Business  Machines
      Corporation.

10.14 Amendment to IBM Business Partner Agreement, Co-Location Attachment, dated
      May 25, 1999,  between Pinacor,  Inc. and International  Business Machines
      Corporation.

10.15 IBM Business Partner Agreement,  Distributor Profile,  dated September 10,
      1999,   between  Pinacor,   Inc.  and   International   Business  Machines
      Corporation.

10.16 IBM Digital  Manufacturing  Solutions (DMS), Project Change Authorization,
      dated May 24,  1999,  between  Pinacor,  Inc. and  International  Business
      Machines Corporation.

10.17 IBM    Business    Partner    Agreement     Printing    Systems    Company
      Reseller/Distributor  Profile,  dated September 27, 1999, between Pinacor,
      Inc. and International Business Machines Corporation.

27  Financial Data Schedule

(b)   The Company did not file any reports on Form 8-K during the quarter  ended
      January 30, 2000.

<PAGE>

                                   SIGNATURES

         Pursuant to the  requirements  of the Securities  Exchange Act of 1934,
the  registrant  has duly  caused  this report to be signed on its behalf by the
undersigned, thereunto duly authorized.

                                          MICROAGE, INC.

                                          (Registrant)

Date:    March 20, 2000             By:   /s/ Jeffrey D. McKeever
                                          -----------------------
                                          Jeffrey D. McKeever
                                          Chairman of the Board and
                                          Chief Executive Officer

Date:    March 20, 2000             By:   /s/ Raymond L. Storck
                                          ---------------------
                                          Raymond L. Storck
                                          Vice President, Controller,
                                          Chief Financial Officer and Treasurer



                          AGREEMENT AND GENERAL RELEASE

         This Agreement and General Release  (hereinafter  "Agreement")
is entered  into this 15th day of  February,  2000,  in the County of  Maricopa,
State of Arizona, between Pinacor, Inc., a Delaware corporation ("Pinacor"), and
James G. Manton ("Executive").

                                    RECITALS

         WHEREAS,  Executive  is  serving  as the  President  of  Pinacor  until
February 15, 2000;

         WHEREFORE,  the parties have agreed that it is in their respective best
interests to amicably  resolve all matters  relative to  Executive's  employment
with  Pinacor  and  separation  therefrom  pursuant to the  following  terms and
conditions:

                                       I.

         Pinacor  covenants and agrees to provide  Executive  with the severance
benefits  specified  in  Paragraphs  1-9  on  Exhibit  A  attached  hereto  (the
"Severance  Benefits") and the additional  benefits specified in Paragraph 10 on
Exhibit A attached hereto (the "Additional  Benefits").  Executive covenants and
agrees to execute the resignation  letter attached hereto as Exhibit B resigning
from his position as an officer of the  companies  listed on such  exhibit.  The
parties  acknowledge and agree that the Severance Benefits provided to Executive
as set forth on Exhibit A are provided pursuant to Section 4.2 of the Employment
Agreement, dated as of August 1, 1998, by and among Pinacor, MicroAge, Inc., and
Executive (the "Employment Agreement").  The parties agree that Pinacor will not
provide the Additional  Benefits hereunder until Executive signs and returns the
"Non-Revocation" form attached hereto as Exhibit C.

         Executive's  separation  from employment with Pinacor will be effective
as of February 15, 2000 (the "Separation Date").

         It is expressly  understood  and agreed that,  other than the severance
benefits being provided to Executive pursuant to this Agreement, neither Pinacor
nor any of its  affiliates  is  otherwise  indebted to  Executive  for any other
damages, wages, benefits, or reimbursements.

                                       II.

         In exchange for the promises set forth in Paragraph I above,  Executive
does hereby forever release,  discharge,  cancel, waive, and acquit, for himself
and for his marital  community,  heirs,  executors,  administrators and assigns,
Pinacor  and any and all of its  affiliates,  subsidiaries,  corporate  parents,
agents, officers, owners, employees,  attorneys,  successors and assigns, of and
from  any and all  rights,  claims,  demands,  causes  of  action,  obligations,
damages,   penalties,  fees,  costs,  expenses,  and  liability  of  any  nature
whatsoever which Executive has, had or may hereafter have against them or any of
them,  arising out of, or by reason of any cause,  matter,  or thing  whatsoever
existing as of the date of execution  of this  Agreement,  WHETHER  KNOWN TO THE
PARTIES AT THE TIME OF EXECUTION OF THIS  AGREEMENT OR NOT.  This FULL WAIVER OF
ALL CLAIMS includes,  without limitation,  attorney's fees, any claims, demands,
or causes of action arising out of, or relating in any manner whatsoever to, the

<PAGE>

employment and/or  termination of the employment of Executive,  such as, BUT NOT
LIMITED TO, any charge,  claim,  lawsuit or other  proceeding  arising under the
Civil Rights Act of 1866,  1964, Title VII as amended by the Civil Rights Act of
1991, the Americans with Disabilities Act, the Age  Discrimination in Employment
Act (ADEA), the Labor Management  Relations Act, the Employee  Retirement Income
Security Act, the Consolidated Omnibus Budget Reconciliation Act, the Fair Labor
Standards  Act,  the  Arizona  Civil  Rights  Act,  the  Worker  Adjustment  and
Retraining and Notification  Act,  Workman's  Compensation  Claims, or any other
federal, state, or local statute.  Executive further covenants and agrees not to
institute,  nor cause to be instituted,  any legal proceeding,  including filing
any claim or complaint with any government agency alleging any violations of law
or  public  policy,  against  Pinacor  and/or  any  and  all of its  affiliates,
subsidiaries, corporate parents, agents, officers, owners, employees, successors
and  assigns  premised  upon any  legal  theory or claim  whatsoever,  including
without  limitation,   contract,  tort,  wrongful  discharge,  personal  injury,
interference  with  contract,  defamation,  negligence,  infliction of emotional
distress, fraud, or deceit, except to enforce the terms of this Agreement.

                                      III.

         The  parties  and their  respective  attorneys  agree to hold in strict
confidence the terms and conditions of this Agreement.  The parties covenant and
agree that neither they nor their attorneys will, either directly or through any
other person, agent or representative,  discuss publicly or privately the nature
or content of this Agreement with any non-party to this Agreement,  except as to
either party's  accountants,  any state tax  department or the federal  Internal
Revenue  Service,  or any other  state or  federal  official  in  response  to a
legitimate inquiry.

                                       IV.

         Executive, by his execution of this Agreement, avows that the following
statements are true:

         A.  That he has been  given the  opportunity  and has in fact read this
entire  Agreement,  that it is in plain  language,  and he has had all questions
regarding its meaning answered to his satisfaction;

         B. That he has been advised to seek  independent  advice and/or counsel
of his  choosing  and that he has been given the full  opportunity  to seek such
advice and/or counsel;

         C.  That he  fully  understands  the  contents  of this  Agreement  and
understands that it is a FULL WAIVER OF ALL CLAIMS, including arbitration claims
and awards,  including  any rights under the ADEA and as to ADEA claims is not a
waiver of future claims;

         D. That this FULL WAIVER OF ALL CLAIMS is given in return for  valuable
consideration, as provided under the terms of this Agreement;

         E. That he enters into this  Agreement  knowingly  and  voluntarily  in
exchange  for the  promises  referenced  in this  Agreement  and  that no  other
representations  have been made to him to induce or influence  his  execution of
this  Agreement.  Executive has been given at least  twenty-one (21) days within
which to consider this Agreement before signing and seven (7) days

                                       -2-

<PAGE>

following his execution of the Agreement to revoke this Agreement. The Agreement
shall not become effective or enforceable until the foregoing  revocation period
has expired and  Executive  has signed and  returned the  "Non-Revocation"  form
attached hereto as Exhibit C; and

         F. That he understands his continuing  obligations under the Employment
Agreement,  including  but not limited to his  obligations  (a) to maintain  the
confidentiality   of  Confidential   Information  (ss.  5.1  of  the  Employment
Agreement),  and  (b)  not to  compete  with  Pinacor  or its  affiliates  for a
twenty-four month period (ss. 5.9 of the Employment Agreement). Without limiting
the  generality  of   Executive's   non-competition   obligations,   during  the
Non-Competition   Period  (as  defined  in  Section  5.9(a)  of  the  Employment
Agreement)  Executive  agrees that Executive will not, within the United States,
act  as  an  agent,  representative,   consultant,  officer,  director,  member,
independent contractor, or employee of Arrow Electronics, Inc.; Avnet, Inc.; CHS
Electronics, Inc.; Compaq Computer Corporation; CompuCom Systems, Inc.; CompUSA,
Inc.; Dell Computer;  En Pointe Technologies,  Inc.; Entex Information Services;
GE Capital;  Hewlett-Packard;  Ikon Office Solutions,  Inc.; Inacom Corp; Ingram
Micro, Inc.; Insight Enterprises Inc.; Integrated Information Systems;  Merisel,
Inc.; Pomeroy Computer  Resources,  Inc.; Sarcom;  Tech Data Corporation;  Xerox
Connect; or any Affiliates or successors of the foregoing.

                                       V.

         The parties confirm their continuing  obligations under Section 5.10 of
the Employment Agreement, which provides as follows:

         During the term of this  Agreement,  the  Non-Competition  Period,  the
         Employee  Non-Solicitation  Period,  and the Customer  Non-Solicitation
         Period, neither the Executive nor the Company will disparage the other,
         and  neither  will  disclose  to any  third  party  the  conditions  of
         Executive's employment with the Company,  except as may be required (i)
         pursuant to  applicable  law or  regulations,  including  the rules and
         regulations  of  the  Securities  and  Exchange  Commission,   (ii)  to
         effectuate  the  provisions of employee plans or programs and insurance
         policies,  or (iii) as may be otherwise  contemplated  herein or unless
         such information  becomes publicly available without fault of the party
         making such disclosure.

                                       VI.

         This  Agreement  shall  be  governed  in all  respects,  whether  as to
validity, construction,  capacity, performance, or otherwise, by the laws of the
State of Arizona,  and no action  involving this Agreement may be brought except
in the Superior Court for the State of Arizona or the Federal District Court for
the District of Arizona.

                                      VII.

         If any provision of this Agreement or the  application  thereof is held
to be invalid,  void,  or  unenforceable  for  whatever  reason,  the  remaining
provisions not so declared shall nevertheless  continue in full force and effect
without being impaired in any manner whatsoever.

                                       -3-

<PAGE>

                                      VIII.

         This Agreement  constitutes the sole and entire  Agreement  between the
parties hereto,  and supersedes any and all  understandings  and agreements made
prior  hereto,  other than the  Employment  Agreement.  There are no  collateral
understandings, representations, or agreements other than those contained herein
or in the Employment  Agreement.  It is understood and agreed that the execution
of this  Agreement  by Pinacor is not an  admission  of liability on its part to
Executive,  but is an agreement to put to rest any claim of any kind  whatsoever
relating to the employment  relationship  or otherwise,  except that the parties
may enforce their respective rights under the Employment Agreement to the extent
they are not inconsistent with this Agreement.

         IN WITNESS WHEREOF,  the undersigned parties have signed this Agreement
on the date indicated herein.

                   [BALANCE OF PAGE INTENTIONALLY LEFT BLANK]


                                       -4-

<PAGE>

CAUTION!   THIS IS A RELEASE!   READ BEFORE SIGNING!

PINACOR, INC.



By: /s/ Jeffrey D. McKeever

   ------------------------------
Its:     Chairman of the Board

Date:    March 2, 2000

James G. Manton

   /s/ James G. Manton

   ------------------------------
Date:    March 2, 2000


                                       -5-

<PAGE>

                                  VERIFICATION

STATE OF ARIZONA    )
                    ) ss.
County of Maricopa  )

     On this 2nd day of March,  2000, before me, the undersigned  Notary Public,
personally appeared James G. Manton,  known to me to be the person whose name is
subscribed to the within instrument,  and acknowledged that he executed the same
for the purpose therein contained.

         IN WITNESS WHEREOF, I hereunto set my hand and official seal.

                                        /s/ Barbara L. Baker
                                        -------------------------------
                                        Notary Public

My Commission Expires August 23, 2000


                                       -6-

<PAGE>

                                    Exhibit A

                               Severance Benefits

         1.  Section  4.2  Payments.  Pinacor  and  Executive  acknowledge  that
Executive is entitled to the following  payments  pursuant to Section 4.2 of the
Employment  Agreement (all capitalized  terms have the meanings ascribed to such
terms in the Employment Agreement):

                  A.   Accrued   Base   Salary   (Section   4.2(a)):   Executive
acknowledges receipt of all Base Salary Payments through the Separation Date.

                  B. Accrued Vacation Payment (Section 4.2(b)):  see Paragraph 2
below.

                  C.  Accrued   Reimbursable   Expenses  (Section  4.2(c)):  see
Paragraph 3 below.

                  D. Accrued  Benefits  (Section  4.2(d)):  See  Paragraphs  4-5
below.

                  E. Accrued Annual Fixed Cash Bonus and Annual  Incentive Bonus
(Section 4.2(e)): not applicable.

                  F. Exercise of Vested Options and Warrants (Section 2(f)): see
Paragraph 8 below.

         2. Accrued  Vacation  Days. As of February 15, 2000,  Executive had 264
hours of unused accrued hours, or 33 days (the "Accrued Vacation Days"). Pinacor
will  reimburse  Executive  for such unused  accrued  vacation days in an amount
equal to  Executive's  current annual base salary  ($350,000)  less his 1999 MEP
waiver ($26,500) multiplied by a fraction,  the numerator of which is the number
of unused accrued vacation days (33), and the denominator of which is 260. On or
promptly  following the Separation Date,  Pinacor will pay Executive  $37,790.36
for these accrued unused vacation days.

         3.  Reimbursable  Expenses.  Pinacor will, in accordance  with standard
policies,  reimburse  Executive  for all  reasonable  travel and other  expenses
incurred  by  Executive   prior  to  the  Separation   Date  and  submitted  for
reimbursement on or before March 15, 2000.

         4. Medical and Dental Plans.  As of the Separation  Date,  Pinacor will
cease making  contributions  to the monthly premiums it made while Executive was
an active  Pinacor  associate.  Executive's  monthly  premiums  are paid through
February 29,  2000.  Executive  will be entitled to 18 months of COBRA  coverage
(through  August 31, 2001) (the "COBRA  Period").  Executive will be required to
pay the full COBRA premium in order to continue  medical and/or dental  benefits
during the COBRA  Period.  Any  questions  regarding  COBRA  coverage  should be
directed to Tom Bock at 480-366-2527 or Tonya Fischer at 480-366-2661.

                                       -7-

<PAGE>

         5. 401(k) Plan and Supplemental Savings Plan. Executive participates in
the  Pinacor  Retirement  Savings  Plan  (the  "401(k)  Plan")  and the  Pinacor
Executive  Supplemental  Savings  Plan  (the  "ESSP").  Executive  has  received
information  regarding  his  options  under the  401(k)  Plan and the ESSP.  Any
questions  regarding  the 401(k) Plan or the ESSP should be directed to Tom Bock
at 480-366-2527 or Vanessa Miller at 480-366-2287. As of the Separation Date, no
additional contributions will be made to the 401(k) Plan or the ESSP.

         6. Split-Dollar Insurance Agreement. Executive and Pinacor entered into
a  Split-Dollar   Insurance   Agreement,   dated  as  of  August  1,  1998  (the
"Split-Dollar  Agreement").  Pinacor has paid the premium payments on the Policy
(as such term is defined in the Split-Dollar Agreement) through August 24, 2000.
By March 15, 2000, Executive may elect to retain the Policy by paying Pinacor an
amount  equal to  Pinacor's  security  interest in the Policy  ($38,266.08).  If
Executive does not elect to retain the Policy,  Pinacor's  obligations under the
Split-Dollar  Agreement will terminate and Executive will transfer the Policy to
Pinacor pursuant to the Policy Change of Ownership attached hereto as Exhibit D.
Executive  agrees  to sign  Exhibit  D at the same  time  Executive  signs  this
Agreement. Pinacor will not cause the Policy to be transferred to Pinacor unless
Executive has not paid Pinacor the security  interest in the Policy by March 16,
2000.

         7. Disability  Insurance.  Executive currently has disability insurance
pursuant to the UNUM Disability Policy (the "UNUM Policy"). The UNUM Policy will
terminate as of the  Separation  Date.  Any questions  regarding the UNUM Policy
should be directed to Ellen Steele-Allare at 602-955-7370.

         8. Stock Options (Non-MEP). During Executive's employment Executive was
granted the following stock options:

                  A. Pursuant to the 1994 Long-Term Incentive Plan Grant Letter,
         dated as of December 14, 1994 (the "1994 Grant Letter"),  Executive was
         granted the option to purchase a total of 3,000  shares of Common Stock
         at an exercise price of $10.88 per share.  Pursuant to the terms of the
         1994 Grant  Letter,  on or before the  Separation  Date,  Executive  is
         entitled to purchase up to 1,800  shares of Common Stock at an exercise
         price of $10.88 per  share.  In  accordance  with the terms of the 1994
         Grant Letter,  all options  thereunder will terminate on the Separation
         Date.

                  B. Pursuant to the 1994 Stock Option Plan Grant Letter,  dated
         as of March 15,  1995 (the "March 1995 Grant  Letter"),  Executive  was
         granted the option to purchase a total of 3,000  shares of Common Stock
         at an exercise  price of $9.25 per share.  Pursuant to the terms of the
         March 1995 Grant Letter, on or before the Separation Date, Executive is
         entitled to purchase up to 1,200  shares of Common Stock at an exercise
         price of $9.25 per  share.  In  accordance  with the terms of the March
         1995  Grant  Letter,  all  options  thereunder  will  terminate  on the
         Separation Date.

                  C. Pursuant to the 1994 Stock Option Plan Grant Letter,  dated
         as of December 13, 1995 (the "December 1995 Grant  Letter"),  Executive
         was granted  the


                                       -8-

<PAGE>

         option  to  purchase  a total of 3,000  shares  of  Common  Stock at an
         exercise  price  of  $8.75  per  share.  Pursuant  to the  terms of the
         December 1995 Grant Letter, on or before the Separation Date, Executive
         is  entitled  to  purchase  up to 1,800  shares of  Common  Stock at an
         exercise price of $8.75 per share.  In accordance with the terms of the
         December 1995 Grant Letter,  all options  thereunder  will terminate on
         the Separation Date.

                  D. Pursuant to the 1994  Long-Term  Incentive  Plan  Incentive
         Stock  Option  Award,  dated  December  4,  1996 (the  "1996  Incentive
         Award"), Executive was granted the option to purchase a total of 30,000
         shares of  Common  Stock at an  exercise  price of  $24.00  per  share.
         Pursuant  to the terms of the 1996  Incentive  Award,  on or before the
         Separation Date,  Executive is entitled to purchase up to 18,000 shares
         of Common Stock at an exercise price of $24.00 per share. In accordance
         with the terms of the 1996 Incentive Award, all options thereunder will
         terminate on the Separation Date.

                  E. Pursuant to the 1994  Long-Term  Incentive  Plan  Incentive
         Stock Option Award,  dated April 2, 1998 (the "1998 Incentive  Award"),
         Executive  was granted the option to purchase a total of 40,000  shares
         of Common Stock at an exercise  price of $14.35 per share.  Pursuant to
         the terms of the 1998  Incentive  Award,  on or before  the  Separation
         Date,  Executive  is entitled to purchase up to 8,000  shares of Common
         Stock at an exercise price of $14.35 per share.  In accordance with the
         terms  of  the  1998  Incentive  Award,  all  options  thereunder  will
         terminate on the Separation Date.

                  F. Pursuant to the 1997 Long-Term  Incentive Plan Stock Option
         Award,  dated January 28, 1999 (the "January  1999  Incentive  Award"),
         Executive  was granted the option to purchase a total of 50,000  shares
         of Common Stock at an exercise  price of $16.56 per share.  Pursuant to
         the  terms of the  January  1999  Incentive  Award,  on or  before  the
         Separation Date,  Executive is entitled to purchase up to 10,000 shares
         of Common Stock at an exercise price of $16.56 per share. In accordance
         with  the  terms of the  January  1999  Incentive  Award,  all  options
         thereunder will terminate on the Separation Date.

                  G. Pursuant to the 1997 Long-Term  Incentive Plan Stock Option
         Award,  dated  April  5,  1999  (the  "April  1999  Incentive  Award"),
         Executive was granted an option to purchase a total of 50,000 shares of
         Common  Stock  at an  exercise  price  of $5.44  per  share.  As of the
         Separation  Date,  none of the options  under the April 1999  Incentive
         Award had  vested.  In  accordance  with the  terms of the  April  1999
         Incentive  Award,   all  options   thereunder  will  terminate  on  the
         Separation Date.

                  H. Pursuant to the 1997 Long-Term  Incentive Plan Stock Option
         Award,  dated December 2, 1999 (the  "December 1999 Incentive  Award"),
         Executive was granted an option to purchase a total of 50,000 shares of
         Common  Stock at an  exercise  price of $4.1875  per  share.  As of the
         Separation  Date, none of the options under the December 1999 Incentive
         Award had vested. In accordance with the terms of the

                                       -9-

<PAGE>

         December 1999 Incentive Award, all options thereunder will terminate on
         the Separation Date.

         9.       Management Equity Programs.

                  A.  Pursuant  to the  1997  Management  Equity  Program  Award
         Agreement,   dated   November  4,  1996,  as  amended  (the  "1997  MEP
         Agreement"),  Executive  had the right to receive  59,574  options as a
         result of his  election  to  restructure  his  compensation  package by
         reducing his compensation. In accordance with the terms of the 1997 MEP
         Agreement,  as of the Separation  Date,  Executive has obtained  59,574
         vested   options   under  the  1997  MEP   Agreement  by  reducing  his
         compensation.   Following  the  Separation  Date,  these  options  will
         continue  to  vest  in  accordance  with  the  terms  of the  1997  MEP
         Agreement.

                  B.  Pursuant  to the  1999  Management  Equity  Program  Award
         Agreement dated,  April 23, 1999 (the "1999 MEP Agreement"),  Executive
         had the  right to  receive  up to  18,043  options  as a result  of his
         election to waive a portion of his salary during the period from May 1,
         1999 through May 1, 2000. In accordance  with the terms of the 1999 MEP
         Agreement,  on the  Separation  Date,  Executive  has  obtained  14,284
         options  under the 1999 MEP  Agreement  by  reducing  his  compensation
         ($20,979.16  waived through February 15, 2000 divided by $5.875 (common
         stock  closing  price on April 23, 1999)  multiplied by 4 (the leverage
         factor)). Following the Separation Date, these options will continue to
         vest in accordance with the terms of the 1999 MEP Agreement.

         10. Extension of Options. Pursuant to a unanimous written consent dated
as of February 15, 2000, the Compensation Committee extended the exercise period
of all that had vested as of the  Separation  Date,  as  described in Section 8,
paragraphs A-F above, for twelve (12) months after the Separation Date.

                                      -10-

<PAGE>

                                    Exhibit B

                                February 15, 2000

To the  Board  of  Directors  of each of the  corporations  attached  hereto  as
Schedule 1:

         I hereby  resign my  positions  as an officer of Pinacor,  Inc. and its
subsidiaries and affiliates,  including each of the corporations attached hereto
as Schedule 1, effective as of February 15, 2000.

                                   Sincerely,

                                   /s/ James G. Manton

                                      -11-

<PAGE>

                                   Schedule 1

COMPANY                                              POSITION
- -------                                              --------
Pinacor, Inc.                                        President
Complete Distribution, Inc.                          President
ConnectWorks, Inc.                                   President
Contract PC, Inc.                                    President
InterPC DE BOLIVIA                                   President
InterPC DE COLOMBIA                                  President
InterPC DE ECUADOR                                   President
InterPC DE VENEZUELA                                 President
Pinacor Logistics Services, Inc.                     President


                                      -12-

<PAGE>

                                    Exhibit C

                                 Non-Revocation

                        As of the Date Shown on This Form

By signing  below, I hereby verify that I have chosen not to revoke my agreement
to, and execution of, the Agreement and General Release.  My signature  confirms
my renewed  agreement to the terms of that Agreement,  including the release and
waiver of any and all claims relating to my employment with the Employer and its
successors,  assigns, and affiliated  companies,  and/or the termination of that
employment

/s/ James G. Manton

- -------------------------------------------------------------
James G. Manton*                    Date:  March 17, 2000


*Do not sign,  date, or return this document until eight (8) days after you sign
the  Agreement  and General  Release.  The signed and dated  document  should be
returned to James H. Domaz,  Pinacor,  Inc.,  2400 South  MicroAge  Way, MS #36,
Tempe, Arizona 85282-1896.

                                      -13-

<PAGE>

                                  VERIFICATION

STATE OF ARIZONA        )
                        ) ss.
County of Maricopa      )

     On this 17th day of March,  2000, before me, the undersigned Notary Public,
personally appeared James G. Manton,  known to me to be the person whose name is
subscribed to the within instrument,  and acknowledged that he executed the same
for the purpose therein contained.

     IN WITNESS WHEREOF, I hereunto set my hand and official seal.

                                  /s/ Barbara L. Baker
                                  -----------------------------------
                                  Notary Public

My Commission Expires August 23, 2000


                                      -14-

<PAGE>

                                    Exhibit D

                          (Policy Change of Ownership)

                                      -15-



                          AGREEMENT AND GENERAL RELEASE

     This Agreement and General  Release  (hereinafter  "Agreement")  is entered
into this 15th day of  February,  2000,  in the  County  of  Maricopa,  State of
Arizona, between MicroAge, Inc., a Delaware corporation ("MicroAge"),  and James
R. Daniel ("Executive").

                                    RECITALS

     WHEREAS,  Executive is currently  serving as the Executive Vice  President,
Chief Financial Officer, and Treasurer of MicroAge;

     WHEREFORE,  the parties  have agreed  that it is in their  respective  best
interests to amicably  resolve all matters  relative to  Executive's  employment
with  MicroAge and  separation  therefrom  pursuant to the  following  terms and
conditions:

                                       I.

     MicroAge  covenants  and agrees to  provide  Executive  with the  severance
benefits  specified  in  Paragraphs  1-9  on  Exhibit  A  attached  hereto  (the
"Severance  Benefits") and the additional benefits specified in Paragraphs 10-11
on Exhibit A attached hereto (the "Additional  Benefits").  Executive  covenants
and  agrees to  execute  the  resignation  letter  attached  hereto as Exhibit B
resigning  from his  position as an officer  and/or  director  of the  companies
listed on such  exhibit.  The parties  acknowledge  and agree that the Severance
Benefits  provided to Executive as set forth on Exhibit A are provided  pursuant
to Section 4.2 of the Amended and  Restated  Employment  Agreement,  dated as of
November  4, 1996,  by and  between  MicroAge  and  Executive  (the  "Employment
Agreement").  The parties agree that  MicroAge  will not provide the  Additional
Benefits hereunder until Executive signs and returns the  "Non-Revocation"  form
attached hereto as Exhibit C.

     Executive's  separation  from employment with MicroAge will be effective as
of February 15, 2000 (the "Separation Date").

     It is  expressly  understood  and agreed  that,  other  than the  severance
benefits  being  provided  to  Executive  pursuant  to this  Agreement,  neither
MicroAge nor any of its  affiliates  is otherwise  indebted to Executive for any
other damages, wages, benefits, or reimbursements.

                                       II.

     In exchange for the promises set forth in Paragraph I above, Executive does
hereby forever release,  discharge,  cancel,  waive, and acquit, for himself and
for  his  marital  community,  heirs,  executors,  administrators  and  assigns,
MicroAge and any and all of its  affiliates,  subsidiaries,  corporate  parents,
agents,  directors,  officers,  owners,  employees,  attorneys,  successors  and
assigns,  of and from any and all  rights,  claims,  demands,  causes of action,
obligations,  damages,  penalties,  fees, costs,  expenses, and liability of any
nature whatsoever which Executive has, had or may hereafter have against them or
any of them,  arising  out of,  or by  reason  of any  cause,  matter,  or thing
whatsoever existing as of the date of execution of this Agreement, WHETHER KNOWN
TO THE PARTIES AT THE TIME OF EXECUTION

<PAGE>

OF THIS  AGREEMENT  OR NOT.  This FULL  WAIVER OF ALL CLAIMS  includes,  without
limitation,  attorney's fees, any claims,  demands,  or causes of action arising
out  of,  or  relating  in any  manner  whatsoever  to,  the  employment  and/or
termination  of the  employment of  Executive,  such as, BUT NOT LIMITED TO, any
charge, claim, lawsuit or other proceeding arising under the Civil Rights Act of
1866,  1964, Title VII as amended by the Civil Rights Act of 1991, the Americans
with  Disabilities  Act, the Age  Discrimination  in Employment Act (ADEA),  the
Labor Management Relations Act, the Employee Retirement Income Security Act, the
Consolidated  Omnibus Budget  Reconciliation  Act, the Fair Labor Standards Act,
the  Arizona  Civil  Rights  Act,  the  Worker  Adjustment  and  Retraining  and
Notification Act, Workman's Compensation Claims, or any other federal, state, or
local  statute.  Executive  further  covenants and agrees not to institute,  nor
cause to be  instituted,  any legal  proceeding,  including  filing any claim or
complaint  with any government  agency  alleging any violations of law or public
policy,  against  MicroAge and/or any and all of its  affiliates,  subsidiaries,
corporate parents, agents, officers,  owners, employees,  successors and assigns
premised  upon  any  legal  theory  or  claim   whatsoever,   including  without
limitation,  contract, tort, wrongful discharge,  personal injury,  interference
with contract, defamation,  negligence, infliction of emotional distress, fraud,
or deceit,  except to enforce the terms of this Agreement.  Notwithstanding  the
foregoing,  neither the Company nor Executive  intends that Executive  waive his
indemnification  and other rights under Article IX of the Company's  Amended and
Restated Certificate of Incorporation.

                                      III.

     The  parties  and  their  respective  attorneys  agree  to hold  in  strict
confidence the terms and conditions of this Agreement.  The parties covenant and
agree that neither they nor their attorneys will, either directly or through any
other person, agent or representative,  discuss publicly or privately the nature
or content of this Agreement with any non-party to this Agreement,  except as to
either party's  accountants,  any state tax  department or the federal  Internal
Revenue  Service,  or any other  state or  federal  official  in  response  to a
legitimate inquiry.

                                       IV.

     Executive,  by his  execution of this  Agreement,  avows that the following
statements are true:

     A. That he has been given the  opportunity and has in fact read this entire
Agreement, that it is in plain language, and has had all questions regarding its
meaning answered to his satisfaction;

     B. That he has been advised to seek  independent  advice and/or  counsel of
his choosing and that he has been given the full opportunity to seek such advice
and/or counsel;

     C. That he fully understands the contents of this Agreement and understands
that it is a FULL WAIVER OF ALL CLAIMS, including arbitration claims and awards,
including  any  rights  under the ADEA and as to ADEA  claims is not a waiver of
future claims;

     D. That this FULL  WAIVER  OF ALL  CLAIMS is given in return  for  valuable
consideration, as provided under the terms of this Agreement;

                                        2

<PAGE>

     E. That he enters into this Agreement knowingly and voluntarily in exchange
for the promises referenced in this Agreement and that no other  representations
have been made to him to induce or influence  his  execution of this  Agreement.
Executive has been given at least  twenty-one (21) days within which to consider
this Agreement  before signing and seven (7) days following his execution of the
Agreement to revoke this Agreement.  The Agreement shall not become effective or
enforceable until the foregoing  revocation period has expired and Executive has
signed and returned the "Non-Revocation" form attached hereto as Exhibit C; and

     F. That he  understands  his  continuing  obligations  under the Employment
Agreement,  including  but not limited to his  obligations  (a) to maintain  the
confidentiality   of  Confidential   Information  (ss.  5.1  of  the  Employment
Agreement),  and  (b) not to  compete  with  MicroAge  or its  affiliates  for a
twenty-four month period (ss. 5.9 of the Employment Agreement). Without limiting
the  generality  of   Executive's   non-competition   obligations,   during  the
Non-Competition   Period  (as  defined  in  Section  5.9(a)  of  the  Employment
Agreement)  Executive  agrees that Executive will not, within the United States,
act  as  an  agent,  representative,   consultant,  officer,  director,  member,
independent contractor, or employee of Arrow Electronics, Inc.; Avnet, Inc.; CHS
Electronics, Inc.; Compaq Computer Corporation; CompuCom Systems, Inc.; CompUSA,
Inc.; Dell Computer;  En Pointe Technologies,  Inc.; Entex Information Services;
GE Capital;  Hewlett-Packard;  Ikon Office Solutions,  Inc.; Inacom Corp; Ingram
Micro, Inc.; Insight Enterprises Inc.; Integrated Information Systems;  Merisel,
Inc.; Pomeroy Computer  Resources,  Inc.; Sarcom;  Tech Data Corporation;  Xerox
Connect; or any Affiliates or successors of the foregoing.

                                       V.

     The parties confirm their continuing  obligations under Section 5.10 of the
Employment Agreement, which provides as follows:

     During the term of this Agreement and the Non-Competition  Period,  neither
     the  Executive nor the Company will  disparage the other,  and neither will
     disclose to any third party the conditions of Executive's  employment  with
     the Company,  except as may be required (i) pursuant to  applicable  law or
     regulations,  including the rules and  regulations  of the  Securities  and
     Exchange Commission, (ii) to effectuate the provisions of employee plans or
     programs and insurance policies, or (iii) as may be otherwise  contemplated
     herein or unless such information  becomes publicly available without fault
     of the party making such disclosure.

                                       VI.

     For a period of twelve (12) months following the Separation Date, Executive
agrees to assist MicroAge and make himself  reasonably  available to MicroAge in
connection with ongoing or new litigation or other proceedings to which MicroAge
or any of its affiliates is, or may become,  a party and for which Executive may
have  information or knowledge  relevant to any such  litigation or proceedings.
MicroAge agrees to promptly  reimburse  Executive for all reasonable  travel and
other expenses  incurred by Executive in performing his  obligations  under this
Article VI.

                                        3

<PAGE>

                                      VII.

     This Agreement  shall be governed in all respects,  whether as to validity,
construction,  capacity,  performance, or otherwise, by the laws of the State of
Arizona,  and no action  involving  this  Agreement may be brought except in the
Superior  Court for the State of Arizona or the Federal  District  Court for the
District of Arizona.

                                      VIII.

     If any provision of this Agreement or the application thereof is held to be
invalid,  void, or unenforceable for whatever reason,  the remaining  provisions
not so declared  shall  nevertheless  continue in full force and effect  without
being impaired in any manner whatsoever.

                                       IX.

     This  Agreement  constitutes  the sole and  entire  Agreement  between  the
parties hereto,  and supersedes any and all  understandings  and agreements made
prior  hereto,  other than the  Employment  Agreement.  There are no  collateral
understandings, representations, or agreements other than those contained herein
or in the Employment  Agreement.  It is understood and agreed that the execution
of this  Agreement  by MicroAge is not an  admission of liability on its part to
Executive,  but is an agreement to put to rest any claim of any kind  whatsoever
relating to the employment  relationship  or otherwise,  except that the parties
may enforce their respective rights under the Employment Agreement to the extent
they are not inconsistent with this Agreement.

     IN WITNESS WHEREOF,  the undersigned  parties have signed this Agreement on
the date indicated herein.

                   [BALANCE OF PAGE INTENTIONALLY LEFT BLANK]

                                        4

<PAGE>

                CAUTION! THIS IS A RELEASE! READ BEFORE SIGNING!
                ------------------------------------------------


MICROAGE, INC.

By: /s/ Jeffrey D. McKeever

    -------------------------------------------------------

Its:     Chairman of the Board and Chief Executive Officer

Date:    February 24, 2000


James R. Daniel

/s/ James R. Daniel

- ----------------------------------------------------------

Date:    February 24, 2000





                                        5

<PAGE>

                                  VERIFICATION

STATE OF ARIZONA        )
                        ) ss.
County of Maricopa      )


     On this 24th day of  February,  2000,  before  me, the  undersigned  Notary
Public,  personally appeared James R. Daniel, known to me to be the person whose
name is subscribed to the within  instrument,  and acknowledged that he executed
the same for the purpose therein contained.

     IN WITNESS WHEREOF, I hereunto set my hand and official seal.

                                  /s/ Barbara L. Baker
                                  ----------------------------------------------
                                  Notary Public

My Commission Expires August 23, 2000



                                        6

<PAGE>

                                    Exhibit A

                                    ---------

                               Severance Benefits

     1. Section 4.2 Payments.  MicroAge and Executive acknowledge that Executive
is entitled to the following  payments pursuant to Section 4.2 of the Employment
Agreement (all capitalized terms have the meanings ascribed to such terms in the
Employment Agreement):

          A.  Accrued  Base  Salary  (Section  4.2(a)):  Executive  acknowledges
receipt of all Base Salary Payments through the Separation Date.

          B. Accrued Vacation Payment (Section 4.2(b)): see Paragraph 2 below.

          C. Accrued  Reimbursable  Expenses (Section  4.2(c)):  see Paragraph 3
below.

          D. Accrued Benefits (Section 4.2(d)): See Paragraphs 4-5 below.

          E. Accrued Annual Fixed Cash Bonus and Annual Incentive Bonus (Section
4.2(e)): not applicable.

          F.  Exercise  of Vested  Options  and  Warrants  (Section  2(f)):  see
Paragraph 8 below.

     2. Accrued Vacation Days. As of February 15, 2000,  Executive had 189 hours
of unused accrued hours, or 23.625 days (the "Accrued Vacation Days").  MicroAge
will  reimburse  Executive  for such unused  accrued  vacation days in an amount
equal to  Executive's  current  annual  base  salary  less  his 1999 MEP  waiver
($255,000)  multiplied  by a fraction,  the  numerator of which is the number of
unused accrued  vacation days (23.625),  and the denominator of which is 260. On
or  promptly  following  the  Separation  Date,   MicroAge  will  pay  Executive
$23,170.65 for these accrued unused vacation days.

     3.  Reimbursable  Expenses.  MicroAge  will,  in  accordance  with standard
policies,  reimburse  Executive  for all  reasonable  travel and other  expenses
incurred  by  Executive   prior  to  the  Separation   Date  and  submitted  for
reimbursement on or before March 15, 2000.

     4. Medical and Dental Plans. As of the Separation Date, MicroAge will cease
making  contributions  to the monthly  premiums it made while  Executive  was an
active  MicroAge  associate.  Executive's  monthly  premiums  are  paid  through
February 29,  2000.  Executive  will be entitled to 18 months of COBRA  coverage
(through  August 31, 2001) (the "COBRA  Period").  Executive will be required to
pay the full COBRA premium in order to continue  medical and/or dental  benefits
during the COBRA  Period.  Any  questions  regarding  COBRA  coverage  should be
directed to Tom Bock at 480-366-2527 or Tonya Fischer at 480-366-2661.

                                        7

<PAGE>

     5. 401(k) Plan and Supplemental Savings Plan. Executive participates in the
MicroAge  Retirement Savings Plan (the "401(k) Plan") and the MicroAge Executive
Supplemental  Savings Plan (the  "ESSP").  Executive  has  received  information
regarding  his  options  under  the  401(k)  Plan and the  ESSP.  Any  questions
regarding  the  401(k)  Plan or the  ESSP  should  be  directed  to Tom  Bock at
480-366-2527 or Vanessa Miller at  480-366-2287.  As of the Separation  Date, no
additional contributions will be made to the 401(k) Plan or the ESSP.

     6. Split-Dollar Insurance Agreement.  Executive and MicroAge entered into a
Split-Dollar   Insurance   Agreement,   dated  as  of  September  1,  1995  (the
"Split-Dollar Agreement").  MicroAge has paid the premium payments on the Policy
(as such term is defined in the Split-Dollar Agreement) through August 24, 2000.
By March 15, 2000,  Executive may elect to retain the Policy by paying  MicroAge
an amount equal to MicroAge's security interest in the Policy ($106,273.77).  If
Executive does not elect to retain the Policy,  MicroAge's obligations under the
Split-Dollar  Agreement will terminate and Executive will transfer the Policy to
MicroAge  pursuant to the Policy Change of Ownership  attached hereto as Exhibit
D.  Executive  agrees to sign  Exhibit D at the same time  Executive  signs this
Agreement.  MicroAge  will not cause the Policy to be  transferred  to  MicroAge
unless  Executive has not paid  MicroAge the security  interest in the Policy by
March 16, 2000.

     7.  Disability  Insurance.  Executive  currently has  disability  insurance
pursuant  to  separate  policies:  (1) the UNUM  Disability  Policy  (the  "UNUM
Policy") and (2) the Paul Revere  Individual  Disability Policy (the "Individual
Policy").  The UNUM Policy will  terminate  as of April 1, 2000.  MicroAge  will
cause the  Individual  Policy to remain in full force and effect until  December
22, 2000.  After December 22, 2000,  Executive will be responsible  for the full
premium payments if Executive  wishes to continue  coverage under the Individual
Policy.  If Executive elects to continue  coverage under the Individual  Policy,
Executive  should  contact  Ellen  Steele-Allare  (602-955-7370)  on  or  before
December 1, 2000.

     8. Stock Options  (Non-MEP).  During Executive's  employment  Executive was
granted the following stock options:

                  A. Pursuant to the 1994 Stock Option Plan Grant Letter,  dated
         as of  December  13,  1995 (the "1994  Grant  Letter"),  Executive  was
         granted the option to purchase a total of 10,000 shares of Common Stock
         at an exercise  price of $8.75 per share.  Pursuant to the terms of the
         1994 Grant  Letter,  on or before the  Separation  Date,  Executive  is
         entitled to purchase up to 8,000  shares of Common Stock at an exercise
         price of $8.75  per  share.  In  accordance  with the terms of the 1994
         Grant Letter,  all options  thereunder will terminate on the Separation
         Date.

                  B. Pursuant to the 1994  Long-Term  Incentive  Plan  Incentive
         Stock Option Award (the "1994 Incentive Award"), dated December 4, 1996
         Executive  was granted the option to purchase a total of 10,000  shares
         of Common Stock at an exercise  price of $24.00 per share.  Pursuant to
         the terms of the 1994  Incentive  Award,  on or before  the  Separation
         Date,  Executive  is entitled to purchase up to 6,000  shares of Common
         Stock

                                        8

<PAGE>

         at an exercise price of $24.00 per share.  In accordance with the terms
         of the 1994 Incentive Award,  all options  thereunder will terminate on
         the Separation Date.

                  C.  Pursuant  to the 1997  Long-Term  Incentive  Stock  Option
         Award,  dated April 2, 1998 (the "April 1998  Letter"),  Executive  was
         granted the option to purchase a total of 10,000 shares of Common Stock
         at an exercise price of $14.375 per share. Pursuant to the terms of the
         April 1998  Letter,  on or before the  Separation  Date,  Executive  is
         entitled to purchase up to 2,000  shares of Common Stock at an exercise
         price of $14.375 per share,  subject to certain stock price hurdles. In
         accordance  with the  terms  of the  April  1998  Letter,  all  options
         thereunder will terminate on the Separation Date.

                  D.  Pursuant  to the 1997  Long-Term  Incentive  Stock  Option
         Award,   dated  September  24,  1998  (the  "September  1998  Letter"),
         Executive  was granted the option to purchase  60,000  shares of Common
         Stock at an exercise  price of $13.25 per share.  Pursuant to the terms
         of the  September  1998  Letter,  on or  before  the  Separation  Date,
         Executive  is entitled to purchase up to 12,000  shares of Common Stock
         at an exercise price of $13.25 per share.  In accordance with the terms
         of the September 1998 Letter,  all options thereunder will terminate on
         the Separation Date.

                  E.  Pursuant  to the 1997  Long-Term  Incentive  Stock  Option
         Award,  dated January 28, 1999 (the "January 1999  Letter"),  Executive
         was granted  the option to purchase a total of 10,000  shares of Common
         Stock at an exercise  price of $16.56 per share.  Pursuant to the terms
         of the January 1999 Letter, on or before the Separation Date, Executive
         is  entitled  to  purchase  up to 2,000  shares of  Common  Stock at an
         exercise price of $16.56 per share. In accordance with the terms of the
         January  1999  Letter,  all options  thereunder  will  terminate on the
         Separation Date.

                  F.  Pursuant  to the 1997  Long-Term  Incentive  Stock  Option
         Award,  dated April 5, 1999 (the "April 1999  Letter"),  Executive  was
         granted an option to purchase a total of 50,000  shares of Common Stock
         at an exercise  price of $5.44 per share.  As of the  Separation  Date,
         Executive  is not  entitled  to exercise  any of the options  under the
         April  1999  Letter.  In  accordance  with the terms of the April  1999
         Letter, all options thereunder will terminate on the Separation Date.

     9. Management Equity Programs.

                  A.  Pursuant  to the  1994  Management  Equity  Program  Award
         Agreement,   dated   December  9,  1993,  as  amended  (the  "1994  MEP
         Agreement"),  Executive  received  104,698  options  as a result of his
         election  to  restructure  his  compensation  package by  reducing  his
         compensation.  In accordance  with the terms of the 1994 MEP Agreement,
         as of the Separation Date, Executive has obtained 104,698 options under
         the 1994 MEP  Agreement by reducing  his  compensation.  Following  the
         Separation Date, these options will continue to vest in accordance with
         the terms of the 1994 MEP Agreement.

                                        9

<PAGE>

                  B.  Pursuant  to the  1999  Management  Equity  Program  Award
         Agreement,  dated April 7, 1999 (the "1999 MEP  Agreement"),  Executive
         had the  right to  receive  up to  57,873  options  as a result  of his
         election to waive a portion of his salary during the period from May 1,
         1999 through May 1, 2000. In accordance  with the terms of the 1999 MEP
         Agreement,  on the  Separation  Date,  Executive  has  obtained  45,816
         options  under the 1994 MEP  Agreement  by  reducing  his  compensation
         ($67,291.73  waived through February 15, 2000 divided by $5.875 (common
         stock  closing  price on April 23, 1999)  multiplied by 4 (the leverage
         factor)). Following the Separation Date, these options will continue to
         vest in accordance with the terms of the 1999 MEP Agreement.

     10. Extension of Options.  Pursuant to a unanimous written consent dated as
of February 15, 2000, the Compensation Committee extended the exercise period of
all options that had vested as of the  Separation  Date, as described in Section
8, paragraphs A-E above, for twelve (12) months after the Separation Date.

     11.  Retention of Certain  Equipment.  Executive  may retain the  following
equipment  he was using during his  employment  with  MicroAge:  (a) the desktop
computer  located in Executive's  office;  (b) the desktop  computer  located in
Executive's  home;  (c) the laptop  computer used by Executive;  (d) the two (2)
cell phones used by Executive (one car phone and one mobile phone);  and (e) the
Palm Pilot used by Executive.  As of the Separation Date, MicroAge will transfer
the foregoing equipment and the related cellular phone accounts to Executive and
Executive will be responsible for maintaining such accounts.

                                       10

<PAGE>

                                    Exhibit B

                                    ---------

                                February 15, 2000

To the  Board  of  Directors  of each of the  corporations  attached  hereto  as
Schedule 1:

     I hereby resign my positions as an officer and/or director, as the case may
be, of MicroAge, Inc. and its subsidiaries and affiliates, including each of the
corporations attached hereto as Schedule 1, effective as of February 15, 2000.

                                            Sincerely,



                                            James R. Daniel



                                       11

<PAGE>

                                   Schedule 1

                                   ----------


COMPANY                                              POSITION

MicroAge, Inc.                                       Executive Vice President,
                                                     Chief Financial Officer,
                                                     and Treasurer
153000 Canada Limited                                Treasurer
Complete Distribution, Inc.                          Treasurer
ConnectWorks, Inc.                                   Treasurer
Contract PC, Inc.                                    Treasurer
ELERIS, Inc.                                         Treasurer
InterCom Marketing, Inc.                             Treasurer
InterPC DE BOLIVIA                                   Treasurer
InterPC DE COLOMBIA                                  Treasurer
InterPC DE ECUADOR                                   Treasurer
InterPC DE VENEZUELA                                 Treasurer
MaxSource, L.L.C.                                    Treasurer
MCCI Holding Company                                 Treasurer
MCSS, Inc.                                           Treasurer
MicroAge Administration, Inc.                        Treasurer
MicroAge Computer Centers, Inc.                      Treasurer
MicroAge Deutschland GmbH                            Director and Treasurer
MicroAge Europe Limited                              Treasurer
MicroAge Government, Inc.                            Treasurer
MicroAge Infosystems Services, Inc.                  Treasurer
MicroAge Infosystems Services Europe, Limited        Treasurer
MicroAge L&D L.L.C.                                  Treasurer
MicroAge of California, Inc.                         Treasurer
MicroAge Paymaster, Inc.                             Treasurer
MicroAge Technologies, Inc.                          Treasurer
MicroAge Technology Services, L.L.C.                 Treasurer
MicroAge Teleservices, L.L.C.                        Treasurer
MicroAge (UK) Limited                                Director and Treasurer
MicroAge Ventures, Inc.                              Treasurer
MTS Holding Company                                  Treasurer
PCClearance, Inc.                                    Treasurer
PriTech Solutions, Inc.                              Treasurer
Pinacor, Inc.                                        Treasurer
Pinacor Logistics Services, Inc.                     Treasurer
Quality Integration Services                         Treasurer


                                       12

<PAGE>

                                    Exhibit C

                                    ---------

                                 Non-Revocation

                        As of the Date Shown on This Form

     By  signing  below,  I hereby  verify  that I have  chosen not to revoke my
agreement to, and execution of, the Agreement and General Release.  My signature
confirms my renewed  agreement  to the terms of that  Agreement,  including  the
release  and waiver of any and all claims  relating  to my  employment  with the
Employer and its  successors,  assigns,  and  affiliated  companies,  and/or the
termination of that employment

/s/ James R. Daniel

- ----------------------------------------------------------------------
James R. Daniel*                    Date: March 8, 2000

*Do not sign,  date, or return this document until eight (8) days after you sign
the  Agreement  and General  Release.  The signed and dated  document  should be
returned to James H. Domaz,  MicroAge,  Inc.,  2400 South  MicroAge Way,  Tempe,
Arizona 85282-1896.


                                       13

<PAGE>

                                  VERIFICATION

STATE OF ARIZONA        )
                        ) ss.
County of Maricopa      )


     On this 8th day of March,  2000, before me, the undersigned  Notary Public,
personally appeared James R. Daniel,  known to me to be the person whose name is
subscribed to the within instrument,  and acknowledged that he executed the same
for the purpose therein contained.

     IN WITNESS WHEREOF, I hereunto set my hand and official seal.

                                            /s/ Barbara L. Baker
                                            ------------------------------------
                                            Notary Public

My Commission Expires August 23, 2000




                                       14

<PAGE>

                                    Exhibit D

                                    ---------

                          ((Policy Change of Ownership)



                                       15



                             SECOND AMENDMENT TO THE

                                 MICROAGE, INC.
                             RETIREMENT SAVINGS PLAN

     Effective July 1, 1988,  MicroAge,  Inc. (the  "Company")  established  the
MicroAge, Inc. Retirement Savings Plan (the "Plan") for its employees.  The Plan
was most recently amended and restated in its entirety  effective as of November
2,  1998.  The Plan  was  subsequently  amended  by a First  Amendment.  By this
instrument,  the Company intends to amend the Plan to allow direct participation
in the Plan by ESSP  Participants  and to provide the  Advisory  Committee  with
authority to establish policies and procedures  governing the amount of Elective
Deferrals that may be made by the ESSP Participants.

     1. This Second Amendment is effective as of March 1, 2000.

     2. This Second Amendment shall amend only the provisions of the Plan as set
forth herein,  and those provisions not expressly amended shall be considered in
full force and effect.

     3.  Section  4.1(b) of the Plan is hereby  amended by  restating  the first
paragraph  thereof in its entirety to provide as follows:

                    (b) SPECIAL RULES FOR ESSP PARTICIPANTS.  Effective March 1,
               2000,  ESSP  Participants  shall  be  allowed  to  make  Elective
               Deferrals directly to this Plan.  Moreover,  following the end of
               the  1999-2000  Plan Year,  Elective  Deferrals  may be made by a
               direct  transfer to the  Trustee  from the trustee of the ESSP on
               behalf of each ESSP  Participant who is an active Employee on the
               day such  transfer  is made to this Plan.  The amount of Elective
               Deferrals  made by a ESSP  Participant  directly to this Plan and
               those amounts transferred to this Plan from the ESSP on behalf of
               each  such  Participant  shall  not  exceed  the least of (1) the
               dollar limitation  imposed by Section 402(g) of the Code for such
               year or (2) the maximum  amount that may be  transferred  to this
               Plan  without  causing  this Plan to violate the ADP  limitations
               described  in  Section  4.3 for the  Plan  Year or (3) any  other
               applicable limitation.

<PAGE>

     4.  Section  4.1(b)(3)  of the Plan is hereby  amended and  restated in its
entirety to provide as follows:

                    (3) The  amount  transferred  to this  Plan from the ESSP on
               behalf  of  each  electing   Participant  who  also  is  an  ESSP
               Participant  shall  equal the lesser of (i) the amount  available
               for transfer  pursuant to the ESSP for the relevant  Plan Year or
               (ii) an amount equal to the  Participant's  Compensation  for the
               Plan  Year   multiplied  by  the  "maximum  ADP"  for  the  group
               consisting of ESSP Participants who also are Participants in this
               Plan  (calculated in accordance  with the principles set forth in
               Section 4.3(b)(1)).  For purposes of the preceding sentence,  the
               "maximum  ADP" is the  highest ADP that could be  contributed  by
               ESSP  Participants  who also are Participants in the Plan without
               requiring  the return of any  Excess  Contributions  pursuant  to
               Section  4.3(d).  In  making  this  determination,  the  Advisory
               Committee  may  increase  the maximum ADP of the  remaining  ESSP
               Participants  if  others  will not be  transferring  the  maximum
               amount  permitted.  Appropriate  adjustments will be made to take
               into account any Elective  Deferrals made by an ESSP  Participant
               during a Plan  Year  either  prior to the  effective  date of his
               participation  in the ESSP or after  February 29, 2000,  with the
               manner of adjustment  to be determined by the Advisory  Committee
               in accordance  with rules and procedures of uniform  application.
               In the event that an ESSP  Participant is not an active  Employee
               on the day that the transfer  contemplated by this Section 4.1(b)
               is made to this Plan, no transfer shall be made on behalf of such
               ESSP Participant and the "amount  available for transfer pursuant
               to the  ESSP""referred  to in clause (i) above shall be deemed to
               be zero.

     5.  Section  4.1(d) of the Plan is hereby  amended by the  addition  of the
following sentence to the end thereof:

          Elective   Deferrals  for  ESSP   Participants  are  subject  to  such
          limitations (e.g., a cap on Elective Deferrals of six percent (6%)) as
          may be set  forth  in  the  policies  and  procedures  adopted  by the
          Advisory Committee.

                                        2

<PAGE>

     To signify its  adoption  of this Second  Amendment,  MicroAge,  Inc.,  has
caused this Second  Amendment to be executed by its duly  authorized  officer on
this 15th day of March, 2000.

                                            MICROAGE, INC.



                                            By:  /s/ Jeffrey D. McKeever
                                                 ---------------------------
                                                 Jeffrey D. McKeever
                                                 Chairman of the Board



                             SECOND AMENDMENT TO THE

                                 MICROAGE, INC.
                       EXECUTIVE SUPPLEMENTAL SAVINGS PLAN

     MicroAge,  Inc., a corporation organized and existing under the laws of the
State of  Delaware  (the  "Company"),  previously  adopted  the  MicroAge,  Inc.
Executive  Supplemental  Savings  Plan (the  "Plan") in order to provide its key
executives  with an  opportunity  and incentive to save for retirement and other
purposes.  The Plan was most recently amended by a First Amendment  effective as
of May 1,  1999.  By this  document,  the  Company  wishes  to amend the Plan to
suspend  contributions  to the Plan  until  such time as the Plan  Administrator
takes action to permit additional contributions.

     1. The changes made to the Plan by this Second  Amendment  are effective as
of March 1, 2000.

     2. This Second Amendment shall amend only the provisions of the Plan as set
forth  herein,  and those  provisions  not  expressly  amended  hereby  shall be
considered in full force and effect,  including  those  provisions  which permit
amounts contributed to the Plan for the Plan Year beginning November 1, 1999, to
be eligible for transfer to the Company's 401(k) Plan.

     3. Section 4.1, Participant Contributions, of the Plan is hereby amended by
the addition of the following sentences at the end thereof:

          Notwithstanding  the foregoing,  effective  March 1, 2000, all further
          Deferral  Contributions  on  behalf  of  Participants  are  suspended.
          Deferral Contributions under this Section 4.1 may resume only when the
          Plan  Administrator  takes affirmative action to revoke the suspension
          of Deferral Contributions.

<PAGE>

     To signify its  adoption of this Second  Amendment,  the Company has caused
this Second Amendment to be executed by its duly authorized officer on this 15th
day of March, 2000.

                                            MICROAGE, INC.



                                            By:  /s/ Jeffrey D. McKeever
                                                 ---------------------------
                                                 Jeffrey D. McKeever
                                                 Chairman of the Board



March 12, 1999

Ms. Heidi Sanders
Pinacor

3001 South Priest Drive
Tempe, AZ 85282-3492

Subject:  Contract Extension

Dear Heidi,

The Authorized Apple Wholesale U.S. Sales Agreement between Apple Computer, Inc.
and Pinacor will expire on March 31, 1999.  Apple would like to offer Pinacor an
extension of this agreement through March 31, 2000.

Any order placed by Pinacor under your Authorized Apple Wholesaler  status after
March 31, 1999 will be construed as acceptance of this offer.

Sincerely,


Apryl Lane
Sr. Contract Specialist
Bids & Contracts Management



          Amendment to the Authorized Wholesaler U.S. Sales Agreement

This  Amendment  to  the  Authorized   Apple   Wholesale  U.S.  Sales  Agreement
("Agreement")  amends the  Authorized  Apple  Wholesaler  U.S.  Sales  Agreement
("Agreement")   entered  into  between  Apple  Computer,   Inc.   ("Apple")  and
________________________  ("Wholesaler") in Cupertino,  CA on  _________________
19__.

The parties agree to amend the Agreement as follows;

1.    Add Section 3D to the Agreement as is below:

      "D.  Wholesaler  will purchase  Products only from Apple as covered by the
      terms and conditions herein, unless otherwise authorized by Apple."

2.    Section 3C(9) is added to the Agreement as follows:

      "(9) Wholesaler  will review and use  commercially  reasonable  efforts to
      perform any  remediation  necessary for  Wholesaler to continue to perform
      its obligations under this Agreement after January 1, 2000."

3.    The first sentence of Section 7B(2),  "Wholesaler  understands  that Apple
      does not sell software." is removed.

4.    Section  12E(1) is amended by adding the following  sentence at the end of
      the section:

      "If Apple does not purchase Product  remaining in Wholesaler's  inventory,
      Wholesaler may sell the Product solely to an Authorized  Apple Reseller or
      to an Authorized Apple Wholesaler subject to Apple's approval."

5.    All other terms and conditions of the Agreement shall remain unchanged and
      in full force and effect.  Where there are conflicts between the Agreement
      and this Amendment, this Amendment will prevail.

Thne parties execute this Amendment through their authorized  representatives as
of the dates set forth below.

                Wholesaler                              Apple Computer, Inc.

SIGNATURE:___________________________      SIGNATURE:___________________________
PRINT NAME:__________________________      PRINT NAME:__________________________
TITLE:_______________________________      TITLE:_______________________________
DATE:________________________________      DEPT.:  Bids & Contracts Management
                                           EFFECTIVE DATE:______________________



June 25, 1999

Mr. Jeffrey Mckeever
MicroAge Computer Centers, Inc
2400 South MicroAge Way

Tempe, AZ 85282

Re: Revised  Authorization  Requirements  Applicable to Build-To-Order  Business
    Systems  Products Under COMPAQ COMPUTER  CORPORATION  UNITED STATES RESELLER
    AGREEMENT,  dated June 1, 1995,  (the "Reseller  Agreement")  between Compaq
    Computer Corporation and MicroAge Computer Centers, Inc.

Dear Mr. Mckeever:

As you know,  Compaq Computer  Corporation  announced the  Distributor  Alliance
Program May 10, 1999, naming Inacom, Ingram Micro, Marisal, and Tech Data as the
four  participants.  These  Distributor  Alliance  Partners will  distribute the
Compaq  Build-to-Order  (BTO) Business Systems Products to all Compaq Authorized
Channels and Resellers in the United States.  Business  Systems Products include
all Intel-based systems, StorageWorks Business Systems Products,  Alpha-based NT
Servers  and all  Network  Access  Communications  Products.  Compaq  will allow
MicroAge to purchase StorageWorks Business Systems Products directly from Compaq
through  December 31, 1999. This exciting program was designed to provide a more
efficient  method  of  distributing  Compaq  BTO  Business  Systems  Product  to
Channels, resellers and customers alike.

Although  your  authorization  to  purchase  BTO  Business  Systems  Products is
changing,  MicroAge  Computer  Centers,  Inc.  remains a valued  Compaq  Channel
Partner. In addition to continuing  authorization to resell BTO Business Systems
Products, you may continue to purchase Configure-to-Order (CTO) Business Systems
Products  directly  from  Compaq.  Terms  and  conditions  CTO  Products  remain
unchanged.

Here are the key changes that will be effective October 1, 1999:

o   Compaq will no longer accept orders from MicroAge Computer Centers, Inc. for
    Build-to-Order  Business  Systems  Products with the exception  StorageWorks
    Business  Systems  Product.  All other BTO Business  System Products must be
    purchased from a Compaq Distributor Alliance Partner.

o   The attached  Authorization  Requirements  applicable to all Compaq Products
    shall replace the Authorized US1 Reseller Program  Requirements  attached to
    your Reseller Agreement.

o   MicroAge  Computer  Centers,  Inc.  will be eligible to  participate  in the
    following channel programs:

    o   Market Development Funds (MDF) of 0.3% for Business Systems Products and
        3% for NAC Products.  MDF earnings  will be calculated  based on Channel
        Sales-Out.

    o   Pass-Through  Price  Protection  of 3 days for Prosignia  PCs,  Deskpro,
        Armada,  and PC Options and 7 days for Prosignia  and Prollant  Servers,
        Alpha NT only Servers, NT Personal Workstations, and Server Options.

    o   Channel Goal Attainment

<PAGE>

    o   Indirect Flooring

        MicroAge  Computer  Centers,  Inc. may elect to either receive  indirect
        Flooring for  purchases of Compaq  Products  from  Distributor  Alliance
        Partners OR pass-thru  Indirect Flooring to Compaq Authorized  Resellers
        that purchase Compaq Products form MicroAge Computer Centers,  Inc. This
        election will remain in effect August 1, 1999 through December 31, 1999.
        MicroAge Computer Centers, Inc. will be given the option to re-elect for
        the period of January 1, 2000  through  June 30,  2000 and again for the
        period of July 1, 2000  through  December 31,  2000.  MicroAge  Computer
        Centers,  Inc.  must submit  election  covering the period of August 1 -
        December  31,  1999 no later  than  July 15,  1999.  Please  submit  the
        enclosed Indirect Flooring Election Form to:

                                 Compaq Computer Corporation
                                 Attention:  Fay Watson - MS580502
                                   20555 SH249

                                Houston, TX 77070

o   MicroAge Computer Centers, Inc. will no longer be eligible to participate in
    the following programs as they relate to Compaq Business Systems products:

    o   Product Returns

        BTO  Business  Systems  Products  purchased  from Compaq in 3Q'99 may be
        returned to Compaq  through  December  31,  1999.  There is no change to
        current  returns limits for product  purchased from Compaq.  Compaq will
        not accept  returns for products  purchased  from  Distributor  Alliance
        Partners.

    o   Price Protection

        MicroAge Computer Centers,  Inc. will no longer receive Price Protection
        terms of 3 weeks for  Deskpro,  Armada,  and PC Options  and 5 weeks for
        Proliant Servers, Alpha NT only Servers, NT Personal  Workstations,  and
        Server Options.

    o   Direct Flooring

    o   DOA Testing Incentive

        MicroAge Computer  Centers,  Inc. will not be eligible to participate in
        the DOA Testing Program after December 31, 1999.

Since its  inception.  Compaq has led the channel  through  mutually  beneficial
changes -- changes that ultimately created stronger relationships between Compaq
and the  channel.  In doing so, we have  collectively  been focused on providing
customers  with the best  product  selection  at the best prices  using the best
purchasing and delivery  mechanisms.  The Distributor Alliance Program is a bold
new  step  to  better  allow  us to  do  this  by  maximizing  Compaq's  channel
efficiencies  while  providing  extensive  benefits for partners,  resellers and
customers.

Sincerely,

Compaq Computer Corporation

J. Michael Pocock, Vice President
North America Channel Sales

Attachments



                          COMPAQ COMPUTER CORPORATION
                   CHANNEL PROGRAM AUTHORIZATION REQUIREMENTS

Compaq  Channels  must at all times meet the following  requirements,  which are
material terms of the Agreement,  to retain their  eligibility to participate in
Compaq's Channel Program.

Procurement and Distribution

o     Distributor  shall  procure  all Compaq  Build-to-Order  Business  Systems
      Products directly from Compaq Distributor Alliance Partners in the U.S. or
      Compaq  Authorized  Channel Partners in the U.S. (as identified by Compaq)
      and shall not procure Compaq Build-to-Order Business Systems Products from
      any  other  source  unless  otherwise  agreed  to in  writing  by  Compaq.
      Distributor shall procure all Compaq  Enterprise  Products (if authorized)
      directly  from  Compaq in the U.S. or from  Compaq  Enterprise  Authorized
      Channel  Partners  in the U.S.  (as  identified  by Compaq)  and shall not
      procure Compaq Enterprise  Products from any other source unless otherwise
      agreed to in writing  by  Compaq.  Distributor  shall  procure  all Compaq
      Configure-to-Order  Products  directly  from Compaq in the U.S. (and shall
      not procure such  products  from any other source than Compaq in the U.S.)
      unless  otherwise  agreed to in writing by Compaq.  Distributor  shall not
      import Compaq  Products  purchased in other  countries by  Distributor  or
      Distributor's affiliated entities or third parties.

o    Goods purchased or received under this Agreement as well as all information
     disclosed  by Compaq  are  subject  to United  States  export  regulations.
     Distributor  may  not  export  such  goods  or  information  without  first
     obtaining written permission from Compaq.

o    Compaq  reserves the right to market Compaq  Products or other  products to
     Compaq  Authorized  Resellers,  or  any  other  third  parties,  or in  the
     geographic  areas served by  Distributor,  either  directly or  indirectly,
     through any means without obligation or liability to Distributor.

o    Distributor  shall sell to end users and Compaq  Authorized  Resellers  and
     shall  not  sell  or  otherwise  make  available  Compaq  Products  to  any
     unauthorized  third  party for the  purpose  of  resale  to  others  unless
     approval to do so has been given by Compaq to Distributor in writing.

o    Distributor  shall make its best efforts to stop selling Compaq Products to
     Compaq  Authorized  Resellers  upon one (l)-day  written notice (and in any
     event  not more  than  five  (5) days  thereafter)  of the  termination  or
     expiration of the Compaq Reseller  Agreement with any Authorized  Reseller.
     Upon the expiration or  termination of its Reseller  Agreement with Compaq,
     said Reseller shall no longer be an Authorized Reseller.

o    Distributor  shall not  incorporate  or  substitute  parts or  options  not
     manufactured  or sold by Compaq into  Compaq  Products  unless  Distributor
     notifies   the  Compaq   Authorized   Reseller  or  end  customer  of  such
     incorporation or substitution in writing. Distributor shall also inform the
     Compaq   Authorized   Reseller  or  customer  that  parts  or  options  not
     manufactured or sold by Compaq are not warranted by Compaq.

o    Distributor  shall maintain for five (5) years from the date of sale a list
     of all  customers  and their  addresses at the time of sale  together  with
     Compaq product serial numbers, and shall provide such information to Compaq
     upon request.  Failure to maintain or provide this  information  within ten
     (10) days of request may result in suspension and forfeiture of amounts due
     Distributor  under Compaq  programs  including,  but not limited to, Compaq
     Product Returns,  Goal Attainment,  MDF, TOSS, Price  Protection,  rebates,
     promotions,  DOA Testing  Incentives,  or Shipping  Quality  Incidents,  in
     Compaq's sole discretion.

Financial

o    Distributor  shall not deduct against amounts owed by Distributor to Compaq
     any  claims  against  Compaq  prior to the  issuance  of  credit  by Compaq
     including,   but  not  limited  to,  Goal  Attainment,   MDF,  TOSS,  Price
     Protection,  rebates,  promotions,  DOA  Testing  Incentives,  or  Shipping
     Quality  Incidents.  Claims so  deducted  are  subject  to  suspension  and
     forfeiture by Distributor, in Compaq's sole discretion.

o     Distributor  shall obtain and keep current  Commercial  General  Liability
      insurance  at  a  minimum  limit  of  $2,000,000   (CDN)  per  occurrence,
      $2,000,000  (CDN)  aggregate,  including  Compaq  Computer  Corporation as
      Additional  Insured.  Compaq's  status as an  Additional  Insured shall be
      limited to the terms and  conditions  of the  Distributor  Agreement.  The
      Commercial  General  Liability  insurance is to be maintained for the full
      term of this Agreement.  Compaq reserves the right to require  Distributor
      to  provide  valid  Certificates  of  Insurance  showing  Compaq  Computer
      Corporation  as the  Certificate  Holder  as  evidence  that the  required
      insurance has been in place since the inception of this Agreement,  and is
      still  currently  valid.  Each  Certificate  of Insurance  shall contain a
      provision  that coverage  afforded  under the required  policy or policies
      will not be  cancelled  or  non-renewed  without at least thirty (30) days
      prior written notice to Compaq.

o     Distributor shall maintain an overall credit rating satisfactory to Compaq
      in its sole judgment.

o     In the  event of any  merger,  consolidation,  change  in key  management,
      change of  control,  transfer  of any  substantial  part of  Distributor's
      business,  whether  by  sale  of  stock,  sale of  assets,  or  otherwise,
      Distributor  shall notify  Compaq in writing  within ten (10) days of such
      change. Authorization to resell Compaq Products is personal to Distributor
      and, upon occurrence of any of the above-mentioned events, Compaq reserves
      the right to terminate this Agreement immediately.

o    Distributor   shall   provide   Compaq  with  a  valid   resale   exemption
     certificate(s),  as required by law, in lieu of, or with  respect to, sales
     tax for the  Compaq  Products  purchased.  Distributor  agrees to  promptly
     notify  Compaq  of  the  revocation  or  modification  of any  such  resale
     exemption certificate.

Service and Support

o    Distributor shall maintain at each of its Authorized  Service Locations one
     or more  full-time  employees  who have,  in the sole  judgment  of Compaq,
     passed the applicable service  authorization  training and are, in the sole
     judgment  of  Compaq,   capable  of  effectively   providing  warranty  and
     maintenance service on all Compaq Products.

o    Distributor  shall  maintain at each of its  Authorized  Service  Locations
     adequate  floor  space and  related  facilities  to  provide  warranty  and
     maintenance service to purchasers of Compaq Products.

o    Distributor  shall  maintain  adequate  tools  and test  equipment  at each
     Authorized   Service  Location  to  provide  warranty  service  for  Compaq
     Products.

o    Distributor  shall validate all warranty claims and render warranty service
     by the end of the next  business day of the receipt by  Distributor  of any
     Compaq  Products  regardless of place of purchase,  according to procedures
     established by Compaq.

o    Distributor  shall not perform  service on Compaq  Products using parts not
     manufactured  or sold by Compaq  without  identifying to the customer which
     parts are not  manufactured  or sold by Compaq and  notifying  the customer
     that such parts are not warranted by Compaq.

o    Distributor  shall use only parts  manufactured  or designed by Compaq when
     performing warranty service on Compaq Products.

o    Distributor  shall promptly  report to Compaq all suspected  Compaq product
     defects or safety problems and keep Compaq informed of customer complaints.

o    Distributor shall provide all assistance  reasonably  required by Compaq in
     implementing any mandatory safety changes.

Sales Support

o    Distributor shall exert its best efforts to recruit  value-added  resellers
     from  Distributor's  reseller  network  consistent  with the objectives and
     requirements  of Compaq,  and to  pre-qualify  these  resellers  for Compaq
     according to the criteria established by Compaq.

o    Distributor  shall provide  Compaq with an annual  business  plan,  updated
     quarterly, according to guidelines established by Compaq.

o    Distributor  shall  establish  and  maintain  compensation  plans (or other
     incentive plans) for  Distributor's  employees,  agents and  subcontractors
     involved in the marketing,  advertising,  promotion, sales and/or servicing
     of Compaq Products which are at all times  proportionally fair to Compaq in
     comparison  to similar  plans for any other  competitive  products  sold by
     Distributor  and  which  reflect  Distributor's  obligation  to exert  best
     efforts to sell Compaq Products.

o    Distributor shall develop and implement marketing  programs,  acceptable to
     Compaq and appropriate for promoting  Compaq Products to Compaq  Authorized
     Resellers and end customers.

o    Distributor  shall use its best efforts to market,  advertise,  promote and
     sell  Compaq  Products.  To that end  Distributor  shall  maintain  at each
     Authorized  Sales  Location  one or more  employees  who have,  in the sole
     judgment of Compaq,  passed  Compaq  sales  authorization  training and are
     capable of effectively marketing Compaq Products.

o    Distributor  shall promptly respond to all inquiries or requests related to
     Compaq Products from Compaq Authorized Resellers. Distributor shall forward
     to Compaq Authorized  Resellers all technical and sales materials  relating
     to Compaq  Products  which are furnished to  Distributor  by Compaq for the
     purpose of redistribution, including copies of Compaq product lists.

General

o    Distributor  agrees to provide  Compaq  with a weekly  sales and  inventory
     report and such other reports in accordance  with the procedures  specified
     from time to time by Compaq.

o    Distributor  shall conduct  business at all times in a manner that reflects
     favorably upon the reputation,  quality, goodwill and credibility of Compaq
     and Compaq Products. To this end, Distributor shall not disparage Compaq or
     Compaq  Products  in any way or make any  representations  or  express  any
     opinions  regarding the features or  capabilities  of Compaq Products which
     are not  consistent  with  those  found in  literature  or other  materials
     distributed by Compaq.

o    Distributor  shall obey all  applicable  laws,  comply with all  applicable
     rules and regulations, and conduct business in an ethical manner.

o    Distributor is encouraged to conduct all applicable  business  transactions
     through  Electronic Data Interchange  (ED[).  Compaq will exercise its best
     efforts to provide  Distributor  with reasonable EDI business and technical
     support and  information  in order to enable  Distributor  to implement ED[
     transactions within the specified period.

Audit

o    Upon five (5) days prior  written  notice from  Compaq,  Distributor  shall
     allow  Compaq or its third  party  representatives  access to  Distributors
     facilities,  systems, and records for the purpose of verifying the accuracy
     of  any  information  provided  to  Compaq  by  Distributor,  and  ensuring
     Distributor's compliance with the terms of these Authorization Requirements
     and with the terms of Compaq programs  including but not limited to, Compaq
     Product Returns,  Goal Attainment,  MDF, TOSS, Price  Protection,  rebates,
     promotions, DOA Testing Incentives, or Shipping Quality Incidents.

o    Any failure to comply with audit  requirements may result in suspension and
     forfeiture of amounts due Distributor under Compaq programs including,  but
     not limited to, Compaq Product Returns,  Goal Attainment,  MDF, TOSS, Price
     Protection,  rebates,  promotions,  DOA  Testing  Incentives,  or  Shipping
     Quality   Incidents  until  completion  of  the  audit,  in  Compaq's  sole
     discretion.

o    If, as a result of an audit, Compaq determines that amounts paid or claimed
     by Distributor to be payable to  Distributor  under Compaq  programs do not
     comply with the Agreement or applicable program  requirements,  Distributor
     shall  promptly  repay Compaq for any such amounts paid to  Distributor  by
     Compaq  and,  if such  amounts  improperly  paid or claimed by  Distributor
     exceed $50,000 for any calendar  quarter,  Distributor shall wspromptly pay
     Compaq for the reasonable costs of the audit.






Compaq  reserves  the  right  to  change  its  Channel   Program   Authorization
Requirements from time to time at its sole discretion.

                                                                          Req-ID
                                                               September 1, 1999




DISTRIBUTOR AGREEMENT BETWEEN COMPAQ LATIN AMERICA CORPORATION AND
PINACOR

         This Distributor Agreement  ("Agreement") is made and entered into this
14th day of September,  1999  ("Effective  Date"),  by and between  Compaq Latin
America Corporation ("Compaq"), a Delaware, U.S.A. corporation,  with offices at
20555 SH 249,  Houston,  Texas  77070 and  Pinacor  ("Distributor"),  a Delaware
corporation, with offices at 3001 South Priest Dr., Tempe, AZ.

ARTICLE I -- DEFINITIONS

         Section 1.01. Definitions. The following definitions shall apply to the
terms used in this Agreement unless otherwise indicated:

         (a)  "Agreement"  means  this  Distribution  Agreement  as  amended  or
supplemented from time to time.

         (b)  "Authorized  Reseller"  means a reseller  who has entered  into an
agreement to purchase  products from  Distributor  for the purpose of resale and
who has been  registered  with  Compaq  by  Distributor.  The  term  "Authorized
Reseller" as used in this  Agreement  specifically  excludes  Authorized  Compaq
Dealers.

         (c) "Compaq  Products"  means the  products  described in Exhibit A, as
updated and revised by Compaq from time to time.

         (e) "Territory" means the territory listed in Exhibit "B".

ARTICLE 2 -- APPOINTMENT OF DISTRIBUTOR

         Section  2.01.  Appointment  of  Distributor.  Compaq  hereby  appoints
Distributor as an Authorized  Distributor  for Compaq Products in the Territory.
Distributor  agrees to purchase Compaq Products from Compaq for the sole purpose
of  distributing  them in  accordance  with the  terms  and  conditions  of this
Agreement.  Distributor  shall not ship  Compaq  Products,  either  directly  or
indirectly,  to any location outside of the Territory  without the prior written
consent of Compaq.

         Section  2.02.  Non-exclusive  Appointment.  Distributor's  appointment
hereunder  is  NONEXCLUSIVE.  Compaq  reserves the right during the term of this
Agreement  and  thereafter  to solicit,  market,  or otherwise  sell directly or
indirectly Compaq Products or other products in the Territory without obligation
or liability to Distributor.

         Section 2.03. Authorized Resellers. (a) Distributor shall sell Compaq
Products only in the Territory and shall register with Compaq the name, address,
and telephone number of each Authorized Reseller.

         (b) Compaq may withdraw the registration of an Authorized Reseller upon
thirty (30) days written notice to Distributor at which time  Distributor  shall
(i) immediately stop reselling Compaq Products to the reseller,  (ii) demand the
immediate  return of all Compaq  Confidential  information  and  Compaq-supplied
sales aids and  materials,  and (iii)  confirm  with  Compaq its receipt of such
materials from the reseller.

         Section 2.04. Automatic Termination. This Agreement shall terminate
automatically without prior notice in the event that:

         (a) Distributor  represents that its appointment is exclusive either by
registering  with a  government  agency in the  Territory or elsewhere or by any
other action that would in any way imply or appear to be a representation  of an
exclusive  arrangement or that would result in an official governmental or legal
designation of an exclusive  arrangement between the Parties, in which case such
registration or representation shall be null and void; or

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<PAGE>

         (b) This  Agreement  is deemed by  operation  of law to be an exclusive
agreement in the Territory or country in which the  Distributor is located or is
doing business.

         Section 2.05. Independent Contractor. Distributor is an independent
contractor and is not a legal representative or agent of Compaq for any purpose
whatsoever.

ARTICLE 3 - TERM

         Section 3.01. Term. (a) The term of this Agreement shall be twelve (12)
months commencing on the Effective Date.

         (b) This Agreement will be  automatically  renewed at the conclusion of
the initial  twelve (12) month period for  successive  twelve (12) month periods
unless one of the  Parties  indicates  by written  notice to the other Party not
less than thirty  (30) days prior to the end of such  twelve  (12) month  period
that it does not intend to renew.  Notwithstanding  any of the  foregoing,  this
Agreement  may be  terminated by either Party at any time pursuant to Article 15
of this Agreement.

ARTICLE 4 -- DUTIES OF THE PARTIES

         Section 4.0 1. Duties of Compaq. Compaq shall perform the following
duties:

         (a) Provide Distributor technical assistance and information concerning
Compaq Products

         (b) Train three (3) of  Distributor's  employees  to perform  sales and
marketing services for Compaq Products;

         (c) Provide  Distributor  with an initial  quantity,  as  determined by
Compaq,  of sales aids,  data sheets,  brochures,  instruction  sheets and other
materials to assist Distributor in the promotion and sale of Compaq Products and
as  part  of  Compaq's  and  sales  training.  Compaq  will  make  available  to
Distributor additional copies of such materials and additional sales training at
a reasonable cost.

         Section 4.02. Duties of Distributor. Distributor shall perform the
following material duties at all times during the term of this Agreement:

         (a) Exert its best efforts to market,  advertise,  promote,  sell,  and
support Compaq Products;

         (b) Purchase Compaq Products from only Compaq,  unless Compaq grants in
writing permission to purchase Compaq Products from an other source;

         (c) Exert its best  efforts  to  recruit  resellers  from its  reseller
network consistent with the objectives and requirements of Compaq;

         (d) Obey all  applicable  laws,  comply with all  applicable  rules and
regulations, and conduct business in an ethical manner;

          (e) Comply with all applicable Distributor authorization requirements,
which may be amended from time to time by Compaq at its sole discretion;

         (f) Refuse to sell or otherwise make available  Compaq  Products to any
unauthorized  third  party for the purpose of  reselling  the product to others,
unless Compaq grants in writing permission to make such sales;

         (g)   Incorporate   into  Compaq   Products   only  parts  and  options
manufactured  or sold by Compaq and inform  Authorized  Resellers that parts and
options not manufactured or sold by Compaq are not warranted by Compaq; and

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<PAGE>

         (h) Report promptly to Compaq any suspected problems relating to Compaq
Products and keep Compaq informed of any customer complaints.

ARTICLE 5 -- ORDERING COMPAQ PRODUCTS

         Section  5.01.  Ordering  Procedures.  Distributor  shall order  Compaq
Products  pursuant to procedures  established and amended by Compaq from time to
time at its  sole  discretion,  which  procedures  are  herein  incorporated  by
reference.

         Section 5.02. Orders Subject to Acceptance. All orders shall be subject
to acceptance by Compaq and shall be governed solely by the terms and conditions
of  this  Agreement.   No  additional  or  different   provisions  contained  in
Distributor's purchase orders or other business forms or correspondence shall be
of any force whatsoever.

         Section  5.03.  Product  Availability,  Delay,  and Partial  Shipments.
Distributor acknowledges that product availability may be subject to production,
shipping, or other delays. In such event, Distributor agrees that Compaq may, at
its sole  discretion,  allocate  distribution  of Compaq Products among Compaq's
customers,  notwithstanding the effect such allocation may have on Distributor's
outstanding orders.  Compaq may make the shipments of Compaq Products ordered by
Distributor in one or more installments.

         Section 5.04. Product Discontinuance. COMPAQ reserves the unilateral
right, without any prior notice, to cease making available any COMPAQ Product to
Distributor.

         Section 5.05. Scheduling Compaq Products.  Prior to the commencement of
this Agreement and,  thereafter,  on or before each anniversary of the Effective
Date,  Distributor  will  submit a written  forecast  to  COMPAQ  of the  COMPAQ
Products  required for each of the next twelve (12) months.  COMPAQ reserves the
right to supply  all or a portion of  Distributor's  forecast,  consistent  with
availability,   production  schedules,  product  demand  and  other  factors  as
determined by COMPAQ in its sole  discretion.  COMPAQ shall have no liability or
obligation  to  Distributor  for  partial  or late  delivery  or for  failure to
deliver.

         Section 5.06. Sales Out and Inventory  Information.  Distributor agrees
to provide  COMPAQ with a monthly  summary by model number,  customer  name, and
unit serial number of the COMPAQ  Products sold at each  Authorized  Location as
well as Distributor's  current  inventory  position.  This information  shall be
submitted to COMPAQ in accordance  with the  procedures  specified  from time to
time by COMPAQ, including but not limited to, by providing Compaq with access to
Distributor's   facilities   and  files  for  the  purposes  of  verifying  such
information.

         Section 5.07. Licenses. (a) Compaq shall be responsible for obtaining
export licenses and other export approvals for shipping Compaq Products from the
United States to the Territory.

          (b) Distributor shall be responsible for obtaining import licenses and
other legally  required import  approvals to import products into the Territory,
unless Compaq,  at its sole discretion,  elects to assume such  responsibilities
from time to time.

          (c) The  Parties  agree to  cooperate  to  ensure  that all  necessary
documents and information are  expeditiously  supplied to the party  responsible
for obtaining such licenses and approvals.

          (d) The shipment of Compaq Products under any Order shall be dependent
upon the grant of legally required licenses and approvals.  Failure or inability
to ship due to the  inability to acquire the  necessary  licenses and  approvals
shall not  constitute  a breach of this  Agreement  or  subject  the  Parties to
liability as a result thereof.

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<PAGE>

ARTICLE 6 -- PRICES AND PAYMENT

          Section 6.01. Price.  Distributor shall pay Compaq for Compaq Products
at the applicable prices specified in the Compaq  Distributor Price List ("Price
List" or "Applicable  Price List") in effect on the date an Order is received or
shipped by Compaq, whichever is less.

          Section  6.02.  Price  List.  (a) The  Price  List in  force as of the
Effective Date of this Agreement is that contained in Exhibit A.

          (b)  Compaq  shall have the right to amend the Price List at any time.
The Price  List will be  published  and become  effective  either on the date of
publication  or on a later date  specified  by Compaq and will  remain in effect
until a new Price List is published and becomes effective.

          (c) The prices  contained  in the Price List are F.O.B.  the  shipping
location  designated  by Compaq and are exclusive of all  transportation  costs,
export taxes,  personal property taxes, value added taxes, customs duties or any
other charges associated with the transportation,  exportation,  importation, or
sale of Compaq Products. All such costs for each Compaq Product shall be paid by
Distributor pursuant to the then current billing practices of Compaq.

          (d) The suggested  resale prices for Compaq Products  contained in any
price list are suggestions only.  Distributor is under no obligation  whatsoever
to accept any such suggested prices. Compaq expressly disclaims any intention to
have Distributor adhere to the suggested resale prices.

          Section  6.03.  Payment and Means of Payment.  (a) Payment in full for
each Compaq  Product  shall be made in US Dollars and is due and payable  within
the time period established by Compaq, at Compaq's sole discretion ("Due Date").

          (b) Distributor  shall, prior to the Effective Date of this Agreement,
arrange credit terms  acceptable to Compaq in order to secure payment for Compaq
Products.  Distributor  shall bear all expenses  associated with the origination
and maintenance of any credit arrangement.

          Section 6.04.  Failure To Make Payments;  Interest.  If payment is not
received  by  Compaq  by the  Due  Date,  Distributor  shall  pay an  additional
financing charge of the conventional  rate plus a spread of 0.5 % for each month
or portion thereof during which payment remains outstanding.

          Section 6.05. Right To Stop Shipments. If COMPAQ has given Distributor
notice of  termination  of this Agreement or if Distributor is delinquent on any
payment for COMPAQ  Products,  COMPAQ shall have the right to stop all shipments
to Distributor.  The order for any such stopped  shipment shall be considered to
have been cancelled by Distributor.

         Section  6.06.  Right to Setoff.  Compaq shall have the right to setoff
off or apply any and all  amounts  owed by  Distributor,  its  subsidiaries  and
affiliates,  against any and all amounts owed or which may subsequently be owing
by Compaq to Distributor,  its affiliates,  subsidiaries,  or their successor in
interest.

         Section  6.07.  Litigation  To Collect Sums Owed.  In the event that it
becomes  necessary for Compaq to institute  litigation or other  proceedings  to
collect  sums  owed  by  Distributor,   Distributor  shall  be  responsible  for
reasonable  attorneys'  fees,  fees,  and  other  costs  incurred  by  Compaq in
connection with such action, and agrees to indemnity Compaq against any expenses
or attorneys' fees pertaining thereto.

         Section 6.08. Price  Protection.  When the adoption of a new Applicable
Price List results in the reduction of the price of any COMPAQ  Product,  COMPAQ
may provide  Distributor  price protection for such products pursuant to written
policies  or  procedures  established  by  COMPAQ  from time to time at its sole
discretion.

ARTICLE 7 -- CANCELLATION CHARGES


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         Section  7.01.  Cancellation  Charges.  Compaq  shall have the right to
impose a  cancellation  charge for any order that is  canceled  or  deferred  by
Distributor  at a rate,  not to exceed  five (5)  percent of such  order,  to be
established by Compaq at its sole discretion.  Compaq may waive any cancellation
charge.  A waiver by Compaq of a  cancellation  charge in one or more  instances
shall not  constitute  a waiver by Compaq of its right to impose a  cancellation
charge in a subsequent instance.

ARTICLE 8 -- TITLE AND RISK OF LOSS OR DAMAGE

         Section  8.01.  Title.  Title and risk of loss or damage to each Compaq
Product  shall  pass  to   Distributor   upon  delivery  to  Distributor  or  to
Distributor's designated agent or customs broker, whichever occurs first. Compaq
will use a customs broker of its choice as Distributor's designated agent in the
absence  of  written   instructions  to  the  contrary  from  the   Distributor.
Distributor  may amend its delivery  instructions  upon thirty (30) days written
notice to Compaq.

ARTICLE 9 --SECURITY INTEREST

         Section  9.01.  Security  Interest.  Compaq  reserves a purchase  money
security  interest  in the Compaq  Products  shipped to  Distributor  under this
Agreement,  in the  proceeds  thereof,  in the  amount of the  Compaq  Products'
purchase  prices,  and in the  accounts  receivable  for such  Compaq  Products.
Distributor  expressly grants Compaq the right to file in Distributor's name any
document required to perfect such purchase money security interest.  Distributor
agrees to sign any  documents  required  to permit  Compaq to  perfect  any such
purchase money security interest.

ARTICLE 10 - SERVICE AUTHORIZATION / SPARE PARTS

         Section  10.0 1.  Service  and Spare Parts  Authorization.  The parties
agree that this Agreement does not grant  Distributor  authorization  to perform
service  on COMPAQ  Products  or to  purchase  or sell  spare  parts for  COMPAQ
Products.  The  aforementioned  authorization,  if any,  shall be  governed by a
separate  authorized  warranty service provider agreement to be a reed to by the
parties.

ARTICLE 11 -- LIMITED WARRANTY

         Section 11.01. Limited Warranty, The applicable Compaq limited warranty
statement  is  included  with  each  Compaq  Product   shipped  to  Distributor.
Distributor  shall not make any other  warranty,  whether  written or oral, with
respect to Compaq Products.

         Section 11.02.  Third Party Warranty.  Compaq may offer Compaq Products
to distributor for which the warranty may be provided by both Compaq and a third
party. In such instances, Distributor will be notified as to how to respond to a
request for warranty services.

         Section 11.03.  Warranty Service,  Distributor agrees to send defective
products that are discovered by Distributor prior to sale to a COMPAQ authorized
service provider for service,

         Section  11.4.  Limitations  of  Warranty.  EXCEPT FOR THE WARRANTY SET
FORTH IN THE COMPAQ LIMITED  WARRANTY  STATEMENT,  COMPAQ MAKES NO WARRANTIES OR
REPRESENTATIONS WITH RESPECT TO THE PERFORMANCE OF COMPAQ PRODUCTS.  ALL IMPLIED
WARRANTIES,   INCLUDING   BUT  NOT  LIMITED  TO,  THE  IMPLIED   WARRANTIES   OF
MERCHANTABILITY  AND FITNESS FOR A PARTICULAR  PURPOSE,  ARE HEREBY  DISCLAIMED.
NOTWITHSTANDING  ANYTHING TO THE CONTRARY SET FORTH ELSEWHERE IN THIS AGREEMENT,
THE  LIABILITY  OF COMPAQ FOR DAMAGES  CAUSED BY  DEFECTIVE  COMPAQ  PRODUCTS IS
LIMITED TO THE TERMS OF THE LIMITED  WARRANTY  STATEMENT.  COMPAQ SHALL HAVE THE
RIGHT TO CHANGE ITS  LIMITED  WARRANTY  AT ANY TIME  WITHOUT  FURTHER  NOTICE OR
OBLIGATION TO DISTRIBUTOR OR ANY OTHER PERSON BY REASON OF SUCH CHANGE.

                                        5

<PAGE>

ARTICLE 12 -- TRADEMARKS AND RELATED MATTERS

         Section  12.0 1. Use of  Trademarks  and Trade  Names.  No  rights  are
granted to Distributor  to use trademarks and trade names of Compaq,  its parent
or  related  companies  ("Trademarks")  or  trademarks  or trade  names of third
parties used in connection with the Compaq  Products,  except to identify Compaq
Products  purchased from Compaq  pursuant to this Agreement and to do so only in
the Territory. Distributor shall provide to Compaq, for prior review and written
approval, all promotional, advertising and other materials and activity using or
displaying  Trademarks  or referring to  Distributor  as an  "Authorized  Compaq
Distributor,"  unless such  materials and activity are within the guidelines set
forth by  Compaq.  Distributor  agrees to change or  correct,  at  Distributor's
expense,  any such  material or activity  which  Compaq,  in its sole  judgment,
determines  to be  inaccurate,  objectionable,  misleading  or a misuse  of such
trademarks or trade names.

         Section 12.02. Goodwill.  Distributor recognizes Compaq's, its parent's
or related companies'  ownership of and title to the Trademarks and the goodwill
attaching  thereto,  and  agrees  that any  goodwill  which  accrues  because of
Distributor's  use of the  Trademarks  shall vest in and become the  property of
Compaq.  Distributor  agrees not to  contest  or take any action to contest  the
Trademarks  or to use,  employ or attempt to  register  any  trademark  which is
confusingly or deceptively similar to the Trademarks.

         Section 12.03. Use of Similar  Trademarks.  Distributor  shall promptly
notify Compaq if any person other than an Authorized Compaq Distributor is using
a trademark  similar to the Trademarks and, at the expense of Compaq,  shall, if
requested,  join  in any  action  Compaq  may  deem  advisable  to  protect  its
Trademarks.

ARTICLE 13 - PATENTS AND COPYRIGHTS

         Section 13.01.  Defense Against Suits.  Compaq will defend  Distributor
against a claim that Compaq  Products  infringe any patent or copyright and will
pay resulting  costs,  damages and attorneys'  fees finally  awarded by a court,
provided that (i) Distributor  promptly notifies Compaq in writing of the claim;
and (ii)  Compaq has sole  control of the  defense  and all  related  settlement
negotiations.

         Section  13.02.  Replacement or  Modification  of Products To Make them
Non-Infringing.  If the Compaq Products or the operation  thereof become,  or in
opinion of Compaq are likely to become, the subject of such a claim, Distributor
will permit Compaq, at the sole option and expense of Compaq,  either to procure
the  right for the  Distributor  to  continue  marketing  and  using the  Compaq
Products  or to replace or modify them so that they  become  non-infringing.  If
neither  of  the  foregoing   alternatives  is  available  on  terms  which  are
reasonable,  in the sole judgment of Compaq,  Distributor will return the Compaq
Products upon written request by Compaq and Compaq agrees to grant Distributor a
credit equal to the price paid by Distributor to Compaq for the returned  Compaq
Products.

         Section  13.03.  Non-Compaq  Products.  Compaq,  its  parent or related
companies,  shall have no  liability  for any claim based upon the  combination,
operation or use of any Compaq Product supplied  hereunder with equipment,  data
or  programming  not  supplied  by  Compaq,  or  based  upon any  alteration  or
modification of the Compaq Products.

         Section 13.04.  Entire  Obligation of Compaq.  The foregoing states the
entire  obligation of Compaq,  its parent or related  companies,  to Distributor
with respect to infringement of patents and copyrights.

ARTICLE 14 -- CONFIDENTIAL INFOR ATION

         Section 14.01. Confidential Information. Confidential information shall
mean  all  information   designated  "Compaq   Confidential"  and  disclosed  to
Distributor  which  relates to the present or future  development  and  business
activities  of Compaq,  including,  but not limited to, all sales,  promotional,
advertising,  and support  programs.  Distributor  shall hold such  confidential
information  in trust and  confidence  for Compaq and shall not use it except in
furtherance  of the  relationship  set  forth in this  Agreement,  nor  publish,
disclose or  disseminate  it,  except as may be  authorized by Compaq in writing
Upon expiration or termination of this

                                        6

<PAGE>

Agreement,   Distributor  shall  promptly  deliver  to  Compaq  all  written  or
descriptive matter containing any such confidential information.

ARTICLE 15 -- TERMINATION

         Section  15.01.  Right To Terminate for Any Reason.  Either Party shall
have the right to terminate  this  Agreement  at any time,  for any reason or no
reason  whatsoever,  at such Party's sole  discretion,  said  termination  to be
effective  thirty  (30) days from the date  written  notice  of  termination  is
received by the non-terminating Party.

         Section 15.02. Immediate  Termination.  (a) Upon the occurrence of any
of the following  enumerated  circumstances,  termination  of this  Agreement by
Compaq shall be effective  immediately  upon receipt by  Distributor  of written
notice of termination:

         (i)  A  receiver,  liquidator,  trustee  or  similar  administrator  is
appointed to take charge of all or substantially all of Distributor's assets;

         (ii)  Distributor  is adjudged or becomes  bankrupt  or  insolvent,  is
unable to pay its  debts as they  become  due,  or makes an  assignment  for the
benefit of its creditors;

         (iii)  Any  judicial  proceedings  are  commenced  by or on  behalf  of
Distributor pursuant to any bankruptcy, insolvency or debtor relief law;

         (iv) Distributor voluntarily or involuntarily undertakes to dissolve or
wind up its affairs;

         (v) Distributor  defaults in any payment due to Compaq and such default
continues for a period of thirty (30) days after the Due Date;

         (vi)  Distributor  makes any  false or  misleading  representations  in
connection  with the business  relationship  of the parties or engages in fraud,
criminal or negligent  conduct in connection  with the business  relationship of
the parties;

         (vii) Any  competitor  of Compact  purchases or  otherwise  acquires an
interest of any sort or size in Distributor; or

         (viii) Distributor breaches any other material term of this Agreement.

         (b) If for any  reason  such  circumstances  are  found  not to  exist,
termination  shall  nevertheless be effective  thirty (30) days from the date of
receipt by  Distributor of Compaq's  written  notice of termination  pursuant to
Section 15.0 1.

         Section  15.03.   Change  in  Status.  In  the  event  of  any  merger,
consolidation,  change in key management,  or reorganization of Distributor,  or
any change of control,  directly or indirectly,  of Distributor,  or transfer of
any substantial  part of Distributor's  business,  whether by transfer of stock,
sale of assets,  merger,  consolidation or otherwise,  Distributor  shall notify
Compaq in writing not more than ten (10) days after such  change in status,  and
Compaq shall have the right, in its sole discretion, to terminate this Agreement
effective  immediately  upon written  notice to Distributor in the event of such
change in status.

         Section 15.04.  Consequences  of Termination.  UNDERSTANDING  FULLY THE
RISK THAT THIS  AGREEMENT MAY BE TERMINATED AT ANY TIME FOR ANY REASON OR FOR NO
REASON  WHATSOEVER,  the  Parties  agree that in the event of  termination  that
terminating  Party shall not under any circumstances be liable by reason of such
termination  for  damages  or  otherwise,  whether  for the loss of  present  or
prospective  commissions  or lost  profits,  or for  expenditures,  investments,
opportunities foregone, or for the inability to fulfill customers' contracts, or
otherwise.

                                        7

<PAGE>

         Section 15.05.  Repurchase of Inventory.  (a) If Compaq terminates this
Agreement,  Compaq may, at its sole option, repurchase some or all of the Compaq
Products in  Distributor's  inventory  at prices to be agreed upon by Compaq and
Distributor,  but in no event  greater  than the price  invoiced to and actually
paid by the Distributor less any credits received by Distributor with respect to
such  products.  In the event the factory box seal of a Compaq  Product has been
broken,  the  price to be paid by  Compaq  shall  not  exceed  50% of the  price
invoiced to and actually paid by Distributor.

         (b) If Distributor  terminates this Agreement,  Compaq may, at its sole
discretion, accept return of some or all of the Compaq Products in Distributor's
inventory.  If  Compaq  chooses  to accept  such  returns,  Distributor  will be
reimbursed the price invoiced to and actually paid by the  Distributor  less (i)
any credits  received  by  Distributor  with  respect to such  products,  (ii) a
fifteen (15) percent handling charge, and (iii) any return shipment charges paid
by Compaq.

         Section 15.06.  Acceleration of Due Date. Termination of this Agreement
shall automatically  accelerate the Due Date such that all outstanding  invoices
shall be due and payable as of the effective date of termination.

         Section 15.07.  Rejection of Orders.  (a) Upon notice of termination of
this  Agreement,  Compaq  may reject  all or part of any  orders  received  from
Distributor  after the date of notice of  termination.  Compaq may also,  in its
sole  discretion,  refuse  to fill  any  orders  received  prior  to  notice  of
termination.  Any Compaq  Products  to be shipped  to  Distributor  prior to the
effective date of  termination  shall be paid for by Distributor by certified or
cashier's check prior to the shipping date.

Section 15.08. Promotional Allowances. Upon the date of notice of termination:

         (a) All promotional  allowances  available to Distributor for use which
are not already  subject to valid and existing  claims  submitted by Distributor
and received by Compaq shall no longer be available for use by Distributor;

         (b)  Distributor  shall no longer  be  entitled  to  accrue  additional
promotional allowances; and

         (c) Distributor's rights under any inventory-return or price protection
policy that may have been established by Compaq shall terminate.

         Section  15.09.  Actions bv  Distributor  Upon  Termination.  Upon the
effective date of termination of this Agreement:

         (a)  Distributor  shall promptly return all  advertising,  promotional,
technical, sales, or other materials supplied by Compaq;

         (b) Distributor  shall cease holding itself out as an authorized seller
of Compaq Products,

         (c) Distributor  shall notify and arrange for all publishers and others
who may identify, list, or publish Distributor's name as a Distributor of Compaq
Products to discontinue such listings as soon as practicable; and

         (d)  Distributor  shall no longer sell Compaq Products to its customers
without the prior written consent of Compaq.

                                        8

<PAGE>

ARTICLE 16 -- INDEMNIFICATION

         Section 16.01. Indemnification. Distributor agrees to indemnity against
and hold Compaq  harmless from any and all claims by any other party  resulting,
directly or indirectly, from Distributor's acts, omissions,  misrepresentations,
or negligence, regardless of the form of action.

ARTICLE 17 -- LIMITATION OF REMEDIES/LIABILITY

         Section  1.7.01.   Limitation  of  Remedies.  (a)  In  all  situations
involving the performance or  nonperformance  of Compaq Products,  Distributor's
remedy is set forth in Article I I of this Agreement.

         (b) In the event of the failure,  or threatened  failure, of a Party to
fulfill any of its obligations  hereunder,  the other Party shall be entitled to
seek  injunctive  relief,  to request that such  obligation be fulfilled and, if
that does not occur promptly thereafter,  to terminate this Agreement, and where
appropriate,  bring an action for any monies due hereunder.  Without limitation,
Compaq shall have the right to seek enforcement of its rights regarding patents,
copyrights,   trademarks  or  trade  names  and  enforcement  of   Distributor's
obligation to cease representing itself as an Authorized Compaq Distributor.

         (c) Neither Party shall have any  liability  for  indirect,  special or
consequential damages in connection with this Agreement,  even if advised of the
possibility  of such  damages,  or for any  claim by any third  party  except as
expressly stated in this Agreement.  The foregoing  limitation of liability will
not  apply  to  claims  concerning  enforcement  of  Compaq's  rights  regarding
copyrights,   trademarks  or  trade  names  and  enforcement  of   Distributor's
obligation to cease representing itself as an Authorized Compaq Distributor.

ARTICLE 18 -- GENERAL PROVISIONS

         Section  18.01.  Non-Assignability.  Distributor  shall not  assign any
right or interest  herein nor delegate any duty or obligation  without the prior
written consent of Compaq.  Any attempt to assign any of the rights,  duties, or
obligations of this Agreement without such consent is null and void.

         Section 18.02. Entire Agreement.  The entire understanding  between the
Parties  is  incorporated  herein  and  supersedes  all  prior  discussions  and
agreements  between the Parties  relating to the  subject  matter  hereto.  This
Agreement can be modified only by a written  amendment  executed by  Distributor
and Compaq,  and shall not be  supplemented or modified by any course of dealing
or trade usage.  Variance  from or addition to the terms and  conditions of this
Agreement in any order, or other written  notification  from Distributor will be
of no effect.

         Section 18.03.  Titles and Captions.  All article and section titles or
captions in this Agreement are for  convenience  only.  They shall not be deemed
part of this  Agreement  and in no way define,  limit,  extend,  or describe the
scope or intent of any of its provisions.

         Section 18.04.  Survival of Obligations and Duties. Any obligations and
duties which by their nature extend beyond the expiration or termination of this
Agreement shall survive any expiration or termination and remain in effect.

         Section 18.05. Invalidity of Provisions. If any provision or provisions
of this Agreement shall be held to be invalid,  illegal or  unenforceable,  such
provision  shall be enforced to the fullest  extent  permitted by applicable law
and the validity,  legality and enforceability of the remaining provisions shall
not in any way be affected or impaired thereby.

         Section 18.06.  Contingencies  Beyond a Party's Control.  Neither Party
shall be liable for failure to fulfill its  obligations  under this Agreement if
such  failure  is  caused  by the  occurrence  of  any  contingency  beyond  its
reasonable control.

         Section 18.07.  Expiration of Claims. No action, except those regarding
claims  by third  parties,  or  claims  with  respect  to  patents,  copyrights,
trademarks or trade names and enforcement of  Distributor's  obligation


                                        9

<PAGE>

to cease representing itself as an Authorized Compaq Distributor,  regardless of
form, arising out of this Agreement may be brought by either party more than two
(2) years after the cause of action has arisen,  or, in the case of non-payment,
more than two (2) years from the date the last payment was due.

         Section  18.08.  Addresses and Notices.  Notices  required or permitted
hereunder shall be in writing and deemed given and received when properly posted
by registered or certified mail,  postage  prepaid,  first class, in an envelope
properly  addressed  (i) if to Compaq,  to 20555 SH 249,  Houston,  Texas 77070,
Attention:  Vice President and General Manger,  Compaq Latin America; or (ii) if
to Distributor,  to the address set forth in the introduction of this Agreement,
or to such other address as  Distributor  or Compaq  specifies in writing to the
other party.

         Section 18.09.  Waiver. Any waiver of any kind by Compaq of a breach of
this  Agreement  (i) must be in  writing,  (ii) Shall be  effective  only to the
extent set forth in such writing, and (iii) Shall not operate or be construed as
a waiver of any subsequent  breach by Distributor.  Any Compaq delay or omission
in exercising  any right,  power,  or remedy  pursuant to a breach or default by
Distributor shall not impair any right, power or remedy which Compaq may have.

         Section 18. 10.  Governing Law. This Agreement is governed by the laws
of Texas.

         Section 18.11.  Re-export of U.S. Goods.  Compaq Products  purchased or
received under this Agreement as well as all information disclosed by Compaq are
subject to United States export  regulations.  Distributor may not reexport such
goods or information  without first  obtaining  written  permission  from Compaq
which shall be conditioned on Distributor  first  obtaining the required  United
States export license.

         Section 18.12.  Re-export of U.S.  Technical Data.  Distributor  hereby
gives  assurances  to Compaq that it shall not export,  re-export  or  otherwise
disclose, directly or indirectly,  either technical data received from Compaq or
the direct product of such technical data to any person or destination when such
export, reexport or disclosure is prohibited by the laws of the United states or
regulations of a Department of the United States.

         Section  18.13.  Familiarity  with Foreign  Corrupt  Practices Act. (a)
Distributor is familiar with the Foreign Corrupt  Practices Act ("FCPA") and its
purposes and is aware that the FCPA  prohibits the payment or giving of anything
of value,  either directly or indirectly,  by a U.S. company to an official of a
foreign  government  for the  purpose of  influencing  an act or decision in his
official  capacity,  or  inducing  him to use his  influence  with  the  foreign
government, to assist the U.S. company in obtaining or retaining business for or
with, or directing business to, any person.  Distributor represents that it will
not take any action which would constitute a violation of the FCPA.

         (b) If Compaq  learns or has reason to  believe  that  Distributor  has
violated the FCPA or any other  applicable  United  States law or  regulation in
connection  with  this  Agreement,  it shall  have the  right to  terminate  the
Agreement  immediately  notwithstanding  any provision in this  Agreement to the
contrary.  Distributor  agrees to  indemnify  and hold  harmless  Compaq for any
action taken by Distributor in connection  with this Agreement that violates the
FCPA or any other applicable United States law or regulation.

         Section 18.14. Attorneys' Fees. In any action or proceeding between the
Parties  hereto,  or  brought  to  enforce  the  terms  of this  Agreement,  the
prevailing  party in such action or  proceeding  shall be entitled to recover it
attorneys' fees and costs.

         Section 18.15.  Language of this Agreement.  The Parties have requested
that this Agreement and the documents relating hereto be drawn up in the English
language.

         Section  18.16.  Counterparts.   This  Agreement  may  be  executed  in
counterparts, all of which taken together shall constitute one agreement binding
on all the Parties  notwithstanding  that both Parties may not be signatories to
the original or same counterpart.

         Section 18.17.  Confidentiality of Agreement.  This Agreement is Compaq
Confidential.


                                       10

<PAGE>

         Section  18.18.   Authority  To  Sign.  The  individuals  signing  this
Agreement hereby represent and warrant that they are empowered and authorized to
sign on behalf of and bind the Party for whom they have signed.

ARTICLE 19 -- COMPAQ POLICY

         Section 19.0 1. Compaq  Policy.  Compaq does not  entertain  complaints
from its  Distributors  about  any other  Distributor's  pricing  practices.  In
executing this Agreement,  Distributor recognizes this policy and will cooperate
in complying with this policy.

         THE PARTIES  ACKNOWLEDGE  THAT THEY HAVE READ THIS AGREEMENT AND AGREE
TO BE BOUND BY ITS TERMS AND CONDITIONS

PINACOR

/s/ Shelly Bodine

- -----------------
Shelly Bodine
Vice President Pinacor Purchasing

COMPAQ LATIN AMERICA CORPORATION

/s/ Enrique Ospina

- ------------------
Enrique Ospina
Vice President and General Manager

                                       11

<PAGE>

                                   EXHIBIT "B"
                                   -----------

                  CPU's                                       OPTIONS
                  -----                                       -------
                  Argentina                                   All Latin America
                  Bolivia
                  Brazil
                  Caribbean
                  Central America
                  Chile
                  Colombia
                  Ecuador
                  Mexico
                  Paraguay
                  Peru
                  Puerto Rico
                  Uruguay
                  Venezuela

                             HEWLETT-PACKARD COMPANY
                    U.S. AGREEMENT FOR AUTHORIZED DISTRIBUTOR
                                 SIGNATURE PAGE

ICN #                                             0008290001
LEGAL BUSINESS NAME:                              Pinacor, Inc.
ADDRESS:                                          3001 South Priest Drive
CITY, STATE, ZIP                                  Tempe, AZ 85282-2323
PHONE, FAX #                                      (800)-PINACOR, (602) 366-2323
E-MIAL/INTERNET ADDRESS                            pinacor.com

DBA(s)

All documents marked with a "X" below govern the relationship between HP and you
for the purchase and resale of HP Products.  HP and  Distributor  agree that its
volume   level,   at   Net   Distributor   price,   for  HP   Products   on  the
Exhibit(s)/Program(s) noted for the term of this Agreement Is:

<TABLE>
<CAPTION>

<S>                                   <C>                                                   <C>
AGREEMENTS:                           AUTHORIZED RESELLER DOCUMENTS:                        ATTACHMENTS:
__X__  HP Reseller Business Terms     __X__  U.S. Authorized Reseller Agreement             __X__  HP Product Categories
__X__  U.S. Distributor Agreement     __X__  U.S. Volume Reseller Addendum                  __X__  Distributor Matrix
__X__  HP Operations Policy Manual    _____  U.S. Solutions Reseller Certification          __X__  Exhibit L Approved Locs
                                      __X__  U.S. International VAR Amendment
                                      _____  U.S. GSA Agent

ADDENDA & EXHIBITS:                                                             COMMITMENTS:

___  U.S. Solutions Distributor                                                 ___ $ 50,000,000 - and up
_X_  U.S. Volume Distributor
     _X_  U20D  Full  Line  Volume  Products

     ___  U80D  Volume   CAD/Specialty   Distributor  Products                  _X_ $  200,000,000  - and up (sell through)
                                                                                ___  $ 50.000,000 and up (sell through)
     _X_ U40A Volume Accessory  Product

     _X_ U40C Volume Consumable Products                                        _X_ $ 5,000,000 - and up (sell through)
     ___ U27D                                                                   ___ $ 10,000,000 - and up (sell through)
     Volume Personal Computing                                                  _X_ $ 15,000,000 - and up (sell through)
_X_  U.S. Federal Distributor
_X_  U.S. Calculator Distributor

     _X_UD Calculator Distributor Products                                      _X_ $ 1,000,000 - and up
___  U.S. Volume Distributor Storage Products
      ___U29D QD Storage Products

_X_  U.S. Distributor Personal Computing TopValue Products
     _X_ U74D Distributor Personal Computing TopValue Products
_X_  U.S. Select Express Distributor
     _X_ U76D Select Express Products

_X_  U.S. Volume Distributor Channel Assembly

     _X_ U77 Volume  Distributor  Channel Assembly _X_ 20,000 - units and up _X_
     Microsoft Software Product Installation

         Terms

___  U.S. Refurbished/Excess Products
___  U.S. Solutions Support Options
___  HP Configuration Tools License
___  U.S. HP Software License Terms
___  U.S. Software License Terms - MPE Products
___  U.S. Solutions - UNIX Products
     ___A2T20  HP-UX Server  Products  ___A2T21Unbundled  HP-UX Server  Products
     ___A2T22 HP-UX Workstation  Products  ___A2T23  Unbundled HP-UX Workstation
     Products  ___A2T24  Solutions  Enterprise  Storage Products  ___A2T25 Other
     Peripheral and HP-UX Related Products ___A2T30 HP Symmetrix Products

___  U.S. Solutions-MPE Products
     ___A2T28 Solutions-MPE Multi-user Products

___  U.S. Solutions-Openview IT Service Management and Electronic Business
     Software
     ___A2T26 HP Openview NT Solutions
     ___A2T27 HP Openview IT Service Management and Electronic Business
___  HP Unbundling Program

     ___E81PL HP Unbundling Program Products Software
___  U.S. Solutions Entry Level Computer Products

     ___A2T31HP Entry-Level Enterprise Computer Products
     ___A2T32 HP Unbundled Entry-Level Enterprise Computer

___  A2T15 Two-Tier Back-Up Recovery Quickship Services
___  A2T16 Two-Tier Electronic Distribution Software Products

</TABLE>

Page I of 2

<PAGE>

STATEMENT OF OWNERSHIP:

Form  of  Organization:   (i.e.   Corporation,   General  Partnership,   Limited
Partnership,  Sole  proprietor): Corporation  For a Corporation,
specify  whether:  Publicly Held __X____  Privately  Held:  __________  State of
Incorporation/Organization Delaware

Identify  Company   ownership  and  management   structure  as  follows  (attach
additional pages if necessary):

o    Sole proprietor              Identify all owners, officers and ownership
                                percentages held

o    Trust                        Identify Trustee(s), Administrators and
                                  Beneficiaries of Trust

o    Partnership:                 Identify all General Partners, Limited
                                  Partners, Officers and ownership percentages
                                  held Specify dollar investment of limited
                                  partners

o    Privately Held Corporation:  Identify all shareholders with class and
                                  percentage ownership, Officers and Board of
                                  Director Members
o    Publicly Held Corporation:   Identify owners of 20% or more of each class
                                  of shares with class and percentage ownership
                                  Officers and Board of Director Members

NAMES         TITLES                      OWNERSHIP INTEREST

                           Percentage Ownership      Type of Ownership interest
                           (Dollar Investment in        (Assets, Common or
                             Limited Partners)           Preferred Shares)

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

If  Company  is  100%  owned  by  another   corporation,   identify  the  parent
corporation's  ownership and management  structure above and the identity of the
parent corporation below:

    MicroAge, Inc.
- --------------------------------------------------------------------------------
Parent/Owner, Including DBA(s)
     2400 S. Microage Way
- --------------------------------------------------------------------------------
Address

     Tempe                          AZ.              85282        (602)804-2000
- --------------------------------------------------------------------------------
city                                State            Zip          Telephone
     Delaware                                                     (602)
- --------------------------------------------------------------------------------
State of Parent/Owner's- Incorporation                            Fax

This  Distributor  Agreement  is made and entered  into by and between  Pinacor,
Inc.,  a  Delaware   Corporation,   and  Hewlett-Packard   Company,  a  Delaware
Corporation.

AUTHORIZED SIGNATURE                       HEWLETT-PACKARD COMPANY
- --------------------                       -----------------------

- -----------------------------              ------------------------

Don Lyons

- -------------------
  Typed Name                               Susan Weatherman
                                           Reseller Contracts &
                                           Negotiation Manager

March 25th, 1999                           4/1/99               March 31,2000
- ----------------                           ----------------------------------
Title                                      Effective Date       Expiration Date

Page 2 of 2

<PAGE>

AMENDMENT BETWEEN PINACOR, INC. AND HEWLETT-PACKARD COMPANY

US DISTRIBUTOR AGREEMENT

3 E4 - In the 1st line, before "Authorized" add "to"
       In the 3rd line, before "including" add "provided by HP to Distributor"

8D - Delete in its entirety.

RESELLER BUSINESS TERMS

3A3 - In the 7th line after "change" add "or provide such information on the 1st
day on which they are legally permitted to provide such  information,  whichever
is earlier."

4B - Add to end "unless expressly permitted by HP in writing,"

15A    - In the 2nd sentence delete "Reseller is solely liable" and replace with
       "HP is not liable." Delete the 3rd sentence.

VOLUME OPERATION POLICY MANUAL

I B2 - In the  2nd  paragraph,  lines  2 and 3,  replace  "provide"  with  "make
available"

CHANNEL ASSEMBLY ADDENDUM

14B I - Add to the end "which are not  specifically  authorized  or  required by
this  Channel  Assembly   Addendum  or  any  other  agreement   between  HP  and
Distributor."

14B5 - Delete "in whole or in part"

FEDERAL DISTRIBUTOR ADDENDUM

1B - Replace last sentence with "Distributor  desires to acquire HP Products for
resale/distribution  to the US Federal Government  facilitated by GSA Agents, as
permitted by HP."

1C - Replace 1st  sentence  with "HP has  attached to this  Addendum  the US GSA
Agent Addendum, which, with the US Authorized Reseller Agreement,  substantially
represents  the  agreement(s)  that HP will  use in  appointing  GSA  Agents  to
facilitate  the selling of HP  Products  from  Distributor  for resale to the US
Federal  Government.  Eligible  Resellers  must  have  signed  an US  Authorized
Reseller Agreement prior to appointment as GSA Agents."

26 - In the 2nd paragraph replace the 1st sentence with "Distributor may sell HP
Products  to the US  Federal  Government,  facilitated  by GSA Agents for resale
purposes outside of the US if the end-user Customer is a US Government Agency or
Department  or has valid  purchasing  authority  from the GSA list of authorized
end-user agencies ("Purchaser")."

26 - In the 3rd paragraph the 3rd line should ad "Products to HP in the US "

SELECT EXPRESS

3C3 - Before "forecast" add "non-binding."

                                       14

<PAGE>

PINACOR, INC,                           HEWLETT-PACKARD COMPANY
/s/  Don Lyons                          /s/  Susan Weatherman

- --------------------------------------------------------------------------------
Signature                               Signature
Don Lyons                               Susan Weatherman

- --------------------------------------------------------------------------------
Typed Name                              Typed Name

Group Vice President                    Reseller Contract Negotiation Manager
- --------------------------------------------------------------------------------
Title                                   Title
3/25/99                                 4-1-99
- --------------------------------------------------------------------------------
Signing Date                                  Effective Date

                                       15



                         SOFTWARE INSTALLATION AGREEMENT

                        (FOR MICROSOFT SOFTWARE PRODUCTS)

THIS SOFTWARE INSTALLATION AGREEMENT (this "SOFTWARE INSTALLATION AGREEMENT") is
made as of November 1, 1999 ("Effective Date"), by and between:

HP:               HEWLETT-PACKARD COMPANY
                  3000 Hanover Street
                  Palo Alto, CA 94304-1112

and

COMPANY:          PINACOR, INC.
                  3001 South Priest Drive
                  Tempe, AZ 85282-2323

Please  provide,  on Exhibit D of this  Agreement,  all of the  locations  where
Microsoft software installation will occur.

HP and Pinacor, Inc. hereby agree as follows:

1.      DEFINITIONS

1.1.     "Customer  Systems" shall mean the HP personal computer products as set
         forth in Appendix A.

1.2.     "Contract  Manufacturing  Agreement" shall mean the 3rd Party Installer
         Agreement,  to be executed  between HP and  Pinacor,  Inc.  under which
         Pinacor, Inc. performs on behalf of HP certain assembly activities with
         respect to the Customer Systems.

1.3.     "MS" or "Microsoft" shall mean Microsoft Corporation.

1.4.     "MS Product" shall mean the Microsoft software products as set forth in
         Appendix B.

1.5.     "Product"  as used in the  attached  Appendix  C shall  have  the  same
         meaning as "MS Product" for the purposes of this Software  Installation
         Agreement.

1.6.     "Third Party Installer" or "COMPANY" shall mean Pinacor,  Inc. as first
         defined above.

1.7.     "APM"  shall  mean  Associated  Product  Materials,   consisting  of  a
         certificate  of  authenticity,  an end  user  license  agreement,  a MS
         product registration card, and/or other materials reasonably designated
         by MS from time to time which HP may, or which  Third  Party  Installer
         may if authorized  in writing by Microsoft,  acquire from an Authorized
         Replicator.

1.8.     "Authorized Replicator " shall mean a third party approved by MS and HP
         from which Third Party Installer may acquire  Product(s)  reproduced in
         accordance with MS specifications.

1.9.     "Product  Deliverables"  shall mean (i) Product software in object code
         form,  if   applicable;   (ii)   installation   utilities  and  related
         documentation,  if applicable;  (iii) a single copy of Product end user
         documentation;   (iv)  one  or  more  units  of  Product  hardware,  if
         applicable;  and (v) any other deliverables  identified in HP's License
         Agreement  with  Microsoft  or  otherwise  identified  by MS as Product
         Deliverables.

1.10.    "EULA"  shall mean MS'  standard  end user  license  agreement  for the
         Product which shall consist of the applicable  license and MS' standard
         warranty terms for the specific Product.

                                        1

<PAGE>

2.       SCOPE

2.1      MS Product License.  HP has been granted a license to load,  preinstall
         and distribute the MS Products  pursuant to a certain license agreement
         between  HP and  Microsoft.  HP  has  also  agreed  to  the  terms  and
         conditions  substantially  as set forth in  Appendix C with  respect to
         HP's use of any third party installer for the MS Products.

2.2      Third Party Installer. In order for Pinacor, Inc. to be authorized as a
         Third Party Installer by HP and Microsoft,  to load and pre-install the
         MS  Product  on  Customer  Systems  under  the  Contract  Manufacturing
         Agreement,  Pinacor,  Inc.  hereby  agrees  to abide by the  terms  and
         conditions  imposed by Microsoft as set forth in the attached  Appendix
         C.

3.       OTHER PROVISIONS

3.1      Breach.  A  breach  of any  provision  of  this  Software  Installation
         Agreement,  including all provisions  incorporated by reference herein,
         shall  constitute  a  material  breach  of the  Contract  Manufacturing
         Agreement between Pinacor, Inc. and HP.

3.2      Term. The term of this Software  Installation  Agreement shall commence
         on the Effective Date referenced herein and will automatically renew on
         an annual basis in conjunction with the U.S. Distributor or U.S. Direct
         Reseller Agreement between Hewlett-Packard Company and Pinacor, Inc..

3.3      Third Party  Beneficiary.  Microsoft shall be a third party beneficiary
         of this  Software  Installation  Agreement  and  shall be  entitled  to
         enforce the terms of this Software Installation  Agreement in the event
         HP fails to do so.

3.4      Limitation of Liability.  Pinacor,  Inc. agrees that IN NO EVENT, SHALL
         HP OR MS  HAVE  ANY  LIABILITY  TO  Pinacor,  Inc.  FOR  CONSEQUENTIAL,
         INCIDENTAL  OR  SPECIAL  DAMAGES  ARISING  FROM  ANY  CLAIM  OR  ACTION
         HEREUNDER, BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY.

AGREED:

HEWLETT-PACKARD                                               Pinacor, Inc.

By:                                                           By:

Print Name:                                                   Print Name:

Title:                                                        Title:

HP/Pinacor, Inc. - MS SWINST.


                                        2

<PAGE>

                                   APPENDIX A

                                       to

                         Software Installation Agreement

                                CUSTOMER SYSTEMS

                                   HPPRODUCTS

AS OF: November 01, 1999:

Reference         Description

[LIST  HP  PRODUCTS]  Product  Families  HP Brio  PC's HP  Vectra  PC's HP Kayak
Workstations

    The above HP Product list may change from time to time upon notice by HP.

                                        3

<PAGE>

                                   APPENDIX B

                                       to

                         Software Installation Agreement

                                   MSPRODUCTS

[LIST MS PRODUCTS]
MS Windows 95
MS Windows 98
MS Windows NT
MS Windows NT 4.0
MS Office 2000
MS Office 2000 Professional

    The above MS Product list may change from time to time upon notice by HP.

                                        4

<PAGE>

                                   APPENDIX C

                                       to

                         Software Installation Agreement

                         MS THIRD PARTY INSTALLER TERMS

1.  THIRD PARTY INSTALLER CONDITIONS

The conditions listed below apply to the Third Party Installer.

The Third Party Installer shall:

          (1) comply with Sections II(a), II(e), II(f) of HP's License Agreement
with Microsoft,  and Sections 2(b), 2(e), 2(f), 2(h), 6(c), 7(a), 11, 13, 14 and
17(a) of HP's Business Terms Document with Microsoft, as set forth below;

          (2) consent to venue and  jurisdiction in the state and federal courts
sitting in the State of Washington  with respect to any action  brought by MS to
enforce its rights under the Installation Agreement;

          (3)  provide  access to Third  Party  Installer  premises to audit for
inspection  team(s) sent on behalf of MS or HP, with reasonable notice, in order
that such team,  accompanied by HP if HP so desires, may perform an audit of the
Third Party  Installer's  relevant books and records and/or an inspection of the
Third Party  Installer's  relevant  procedures to determine  compliance with the
terms of the Installation Agreement and the Agreement;

          (4) halt  reproduction of the Product upon notice from HP or MS of the
suspension, termination, or expiration of this Agreement;

          (5) distribute the Customer Systems with Preinstalled Product Software
only to HP, HP  Subsidiaries,  HP  resellers,  HP  distributors,  and, upon MS's
written approval to HP, end-user customers, on behalf of HP;

          (6) pay MS' or HP's  attorneys'  fees  if,  after  reasonable  efforts
otherwise,  HP or MS employs  attorneys to enforce any rights arising out of the
Installation  Agreement and HP and/or MS are the prevailing  party in connection
with such enforcement;

          (7) report to HP or MS, upon HP or MS request and in the form provided
by HP or  MS,  information  concerning  Products  installed  including,  without
limitation,  the number of units of each Product  installed and/or the number of
packages inserted, and the number of units of Product packages in inventory; and

          (8) maintain the inventory of Product packages received from HP or the
Authorized  Replicator  on behalf  of HP, if any,  separate  from  inventory  of
Product packages, if any, in the Third Party Installer's possession for other MS
OEMs (including the Third Party Installer, if the Third Party Installer is an MS
OEM),  in order to  distinguish  each Product  package from Product  packages of
other MS OEMs.  Authorized  Replicator  shall  place HP's name on a  conspicuous
location on each Product package delivered to the Third Party Installer by or on
behalf of HP.

II.  LICENSE GRANT OF HPS LICENSE AGREEMENT.

(a)  Subject  to  limitations  in this  Agreement  and Third  Party  Installer's
compliance with all terms and conditions of this  Agreement,  HP grants to Third
Party Installer a non-exclusive, limited license to:

                                        5

<PAGE>

(i) install one (1) copy of Product  software on a Customer  System hard disk or
ROM   ("Preinstalled   Product   Software")  in  accordance  with   instructions
accompanying the Product Deliverables; and

(ii) distribute with Customer System(s):

(A) one (1) copy of Preinstalled Product Software,

(B) one (1) copy of Product  software  on  external  media  (i.e.,  diskette  or
CD-ROM) as acquired from Authorized Replicator, and

(C) one (1) copy of Product end user  documentation  as acquired from Authorized
Replicator.

(e) (i) Unless  otherwise  provided in the  Agreement,  Third Party  Installer's
license to  distribute  the Product is limited to  distribution  only with those
Customer System(s) and only inside the Customer System package.

 ....(ii) Third Party Installer shall comply with additional provisions, if any,
identified by HP with respect to Product.

 ....  (iii)  Third  Party  Installer  may  supplement  but shall  not  modify or
translate Product end user documentation. Third Party Installer shall not remove
or modify the package contents of Product or APM.

(f)  (i)  Third  Party  Installer  shall  include  APM  with  Product   software
distributed on behalf of HP.

(ii) Third  Party  Installer  must  distribute  one (1) copy of Product end user
documentation  as may be  required  by MS with and  inside  the  package of each
Customer System distributed with Product software and/or hardware.

2 PRODUCT TERMS OF HP'S BUSINESS TERMS DOCUMENT

(b) With respect to Supplements,  ET may also grant to Third Party Installer one
or more non-exclusive,  limited additional rights, including without limitation,
those set forth in a "Supplement  Addendum" for such Supplement.  If Third Party
Installer  decides  to  exercise  any  such  additional  rights  granted  for  a
particular Supplement,  Third Party Installer agrees to fully comply with all of
the terms and conditions of the applicable Supplement Addendum.

(e) Unless  otherwise  provided in the Agreement,  Third Party  Installer  shall
place Product  packages  inside  Customer  System  packages and install  Product
software  on the hard disk  drive or ROM of a  Customer  System  solely on Third
Party Installer premises by Third Party Installer employees.

(f) Third Party Installer shell not reverse  engineer,  decompile or disassemble
any Product  except as permitted by applicable  law without the  possibility  of
contractual  waiver.   Except  as  necessary  to  install  Preinstalled  Product
software, Third Party Installer may not reproduce Product or any part of Product
Deliverables.  Third Party Installer  shall make no use of Product  Deliverables
except as described in the License Grant Section of the License Agreement.

(h)Third  Party  Installer  agrees  that it  shall  not  distribute  Product  in
encrypted form, except as otherwise specifically provided in this Agreement.

6. ADDITIONAL RESTRICTIONS.

(c) Where Third Party Installer distributes Preinstalled Product Software, Third
Party  Installer  shall  place a notice over either the  Customer  System  power
switch in the "off' position or the power inlet connector

                                        6

<PAGE>

which  informs  the end user  that  turning  on the  Customer  System  indicates
acceptance of the terms of the EULA.  Third Party  Installer may use alternative
procedures  previously  approved  in writing  by HP,  and/or  other  alternative
procedures, subject to HP review and approval, provided that (i) the end user is
required to take some affirmative action to use or install the Product software,
such as  breaking a seal,  (ii) the end user is advised  that taking such action
indicates  acceptance of the terms and conditions of the FULA; and (iii) the end
user has the  opportunity  to read the EULA and the  applicable  warranty in its
entirety before taking such action.

7. INTELLECTUAL PROPERTY NOTICES.

(a) Third Party  Installer  will not remove any  copyright,  trademark or patent
notices that appear on the Product as delivered to Third Party Installer.

11. OBLIGATIONS UPON TERMINATION

(a) Within ten (10) days after  termination  or  expiration  of this  Agreement,
Third Party  Installer  shall deliver to HP, or at HP' direction,  destroy,  all
units  of  Product  for  which a  royalty  has not  been  paid  and all  Product
Deliverables.  There  shall be no  refund or  adjustment  for  amounts  paid for
Product(s) returned to HP in accordance with this Section 11 (a).

(b) Upon  termination  or  expiration  of this  Agreement,  all of  Third  Party
Installer's  license rights herein shall cease and Third Party  Installer  shall
cease all  distribution  of Product.  Sections 13 and 14 of this Agreement shall
survive termination or expiration of this Agreement.

13. NONDISCLOSURE AGREEMENT.

COMPANY  shall  keep  confidential:   (a)  installation  utilities  and  related
documentation included in the Product Deliverables; (b) other materials included
in the Product  Deliverables which are not made generally available to end users
which HP labels as HP Confidential or  Proprietary,  if possible;  (c) the terms
and  conditions of this  Agreement;  and (d) other  non-public  information  and
know-how  disclosed  to COMPANY  by HP. As used in the  preceding  sentence  "if
possible"  means that HP will use all reasonable  efforts to identify in writing
and/or mark with an appropriate legend or marking, any materials included in the
Product Deliverables which HP considers confidential. Notwithstanding the above,
for the purposes of this  Agreement,  any object code  programs or other Product
Deliverables  that HP  makes  generally  available  to end  users  shall  not be
considered confidential. Further notwithstanding the above, COMPANY may disclose
the terms and conditions of this Agreement in confidence to its immediate  legal
and  financial  consultants  as required  in the  ordinary  course of  COMPANY's
business.

14.AUDITS AND INSPECTIONS.

(a) During the term of this Agreement and for three (3) years thereafter,  Third
Party Installer agrees to keep all usual and proper records and books of account
and all usual and proper entries relating to each Product licensed sufficient to
substantiate  the number of copies of Product and the number of Customer Systems
distributed  by or for  Third  Party  Installer.  Third  Party  Installer  shall
maintain on Third Party Installer premises such records for itself .

(b) In order to verify  statements  issued by Third  Party  Installer  and Third
Party Installer's compliance with the terms of this Agreement,  HP may cause (i)
an audit to be made of Third Party Installer's relevant books and records and/or
(ii)  an  inspection  to be made  of  Third  Party  Installer's  facilities  and
procedures.  Any audit  and/or  inspection  shall be  conducted  during  regular
business hours at Third Party Installer's  facilities,  with reasonable  notice.
Any audit shall be  conducted  by an  independent  certified  public  accountant
selected by HP (other than on a contingent fee basis).

(c) Third Party Installer  agrees to provide HP' designated  audit or inspection
team access to the relevant Third Party Installer's records and facilities.

                                        7

<PAGE>

(d) Prompt  adjustment  shall be made to compensate  for any errors or omissions
disclosed  by such  audit  Any such  audit  shall be paid for by HP or MS unless
material  discrepancies  are disclosed.  "Material"  shall mean a discrepancy of
five  percent  (5%) of reported  Product  shipments  compared to actual  Product
shipments. If material discrepancies are disclosed, Third Party Installer agrees
to pay HP or MS for the  costs  associated  with the  audit.  In no event  shall
audits  be made  more  frequently  than  semi-annually  unless  the  immediately
preceding audit disclosed a material discrepancy.

17.GENERAL.

(a) Third Party Installer agrees that it will not export or re-export Product to
any country,  person,  entity orend user subject to U.S.A. export  restrictions.
Restricted  countries  currently  include,  but are not necessarily  limited to,
Cuba, the Federal Republic of Yugoslavia (Serbia and Montenegro,  U.N. Protected
Areas and areas of  Republic  of Bosnia  and  Herzegovina  under the  control of
Bosnian Serb forces),  Iran, Iraq,  Libya,  North Korea, and Syria.  Third Party
Installer  warrants  and  represents  that  neither the U.S.A.  Bureau of Export
Administration  nor any other federal  agency has  suspended,  revoked or denied
Third Party Installer's export privileges.

                                        8

<PAGE>

                                   APPENDIX D

                                       to

                         Software Installation Agreement

              Locations where Microsoft software will be installed

Location(s):

Name: _________________________________________________________________________
Address 1:_____________________________________________________________________
Address 2: ____________________________________________________________________
City: _____________________________________State: ____________zip: ____________
Telephone: (_____) ________ - ______________________

Name: _________________________________________________________________________
Address 1:_____________________________________________________________________
Address 2: ____________________________________________________________________
City: _____________________________________State: ____________zip: ____________
Telephone: (_____) ________ - ______________________

Name: _________________________________________________________________________
Address 1:_____________________________________________________________________
Address 2: ____________________________________________________________________
City: _____________________________________State: ____________zip: ____________
Telephone: (_____) ________ - ______________________

Name: _________________________________________________________________________
Address 1:_____________________________________________________________________
Address 2: ____________________________________________________________________
City: _____________________________________State: ____________zip: ____________
Telephone: (_____) ________ - ______________________

Name: _________________________________________________________________________
Address 1:_____________________________________________________________________
Address 2: ____________________________________________________________________
City: _____________________________________State: ____________zip: ____________
Telephone: (_____) ________ - ______________________

Name: _________________________________________________________________________
Address 1:_____________________________________________________________________
Address 2: ____________________________________________________________________
City: _____________________________________State: ____________zip: ____________
Telephone: (_____) ________ - ______________________


                                        9

<PAGE>

                                  EXHIBIT U37D

                        OMNIBOOKS PRODUCTS - DISTRIBUTORS

                                     SUMMARY

A.   Discount Schedule

                                    DISCOUNTS

                                        A

                                       20%

B.   The capital  letter  referenced  left of the Product  number on the Product
     List indicates the applicable Discount column A above.

C.   Products  purchased  under this  Exhibit  shall be included in  determining
     whether the volume level under Exhibit U20D to the Distributor's  Agreement
     with HP has been satisfied.

D.   Sourcing Restrictions

     Products  on this  Exhibit  may be  sourced  from  HP or any HP  Authorized
     Distributor.  Please refer to the HP Product  Categories  document for more
     information.

E.   Selling Restrictions

     Selling Restrictions are described in HP Product Categories document.

F.   Program Matrix

        ----------------------------------------------------------------------
           CAT.        QD        MO           PP          SA          DR
        ----------------------------------------------------------------------
            O2               o            o                (a)     o
        ----------------------------------------------------------------------

QD: Qualified Distribution

o    Products are designated as "Qualified Distribution Products".  The Reseller
     must have submitted the appropriate Qualified Distribution  Application and
     received approval to order such products.

MO: Minimum Order

o Minimum Order, release and ship to volume is $1,000.

PP: Price Protection

o    HP's  standard  Price  Protection  policy  applies;  please refer to the HP
     Operations Policy Manual for additional information.

SA: Stock Adjustment

(a)  Products  must be returned  from,  Distributor  within  thirty (30) days of
     original  shipment by HP. Eligible  Products  returned for stock adjustment
     may not exceed fifteen  percent (15%) of the previous  quarters net dollars
     of invoiced shipments.  Restocking charges will apply to returns in any one
     (1) quarter  exceeding  five percent (5%) of  shipments.  Such Products are
     eligible for stock adjustment  restocking  charges of three percent (3%) of
     list price value of the returned Products.

DR: Defective Return

o    Eligible defective and customer  satisfaction  returns may not exceed three
     percent (3%) of the net dollars of invoiced  shipments  during the previous
     quarter.  (Except that if the total number of defective  units  exceeds the
     returns  cap  percentage,  HP shall honor the  Product  warranty  for those
     units.)  Please refer to the HP  Operations  Policy  Manual for  additional
     information.

The HP Products on the Exhibit are U.S. versions only.


<PAGE>

                                  EXHIBIT U74A

                           OMNIBOOK TOPVALUE PRODUCTS

                                  DISTRIBUTORS

A. Discount Schedule

                                    DISCOUNT

                                        A

                                       20%

B. The capital letter  referenced left of the Product number on the Product List
indicates the applicable Discount column A above.

C. Products purchased under this Exhibit will be included in determining whether
the volume level under Product Exhibit U20D to the Distributor's  Agreement with
HP has been satisfied.

D.   Sourcing Restrictions

     Products  on this  Exhibit  may be  sourced  from  HP or any HP  Authorized
     Distributor.  Please refer to the HP Product  Categories  document for more
     information.

E.   Selling Restrictions

     Selling Restrictions are described in HP Product Categories document.

F.   Program Matrix

        ----------------------------------------------------------------------
           CAT.        QD        MO           PP          SA          DR
        ----------------------------------------------------------------------
            O3               o                (a)         (a)     o
        ----------------------------------------------------------------------


QD: Qualified Distribution

o    Products are  designated as "Qualified  Distribution  Products"  (QD).  The
     Reseller  must  have  submitted  the  appropriate  Qualified   Distribution
     Application and received approval to order such products.

MO: Minimum Order

o Minimum Order, release, and ship to volume is $1,000.

PP: Price Protection

(a)  Price Protection will be calculated based on fourteen (14) days' inventory;
     please refer to the U.S. Personal  Computing  TopValue Program  Distributor
     Addendum for additional information.

SA: Stock Adjustment

(a)  Products are not eligible for Stock Adjustment.

DR: Defective Return

o    Eligible defective and customer  satisfaction  returns may not exceed three
     percent (3%) of the net dollars of TopValue  invoiced  shipments during the
     previous  quarter.  (Except  that if the total  number of  defective  units
     exceeds the returns cap percentage, HP shall honor the Product warranty for
     those units.) Please refer to the U.S. Personal  Computing TopValue Program
     Distributor Addendum for additional information.

The HP Products on the Exhibit are U.S. versions only.

Page I of 1




IBM Business Partner Agreement
Authorized Assembler Attachment

These  terms are in  addition  to and  prevail  over the  terms of the  Solution
Provider  Attachment  and  Distributor  Attachment,   as  applicable,   and  the
Remarketer Terms Attachment.

By signing this Attachment you accept its terms.

We approve you as our Authorized Assembler 1) to assemble and test (according to
our  specifications)  Approved  Products  and 2) as our  Distributor  to  market
Approved Products to IBM Remarketers  specifically approved for the Products or,
3) as our Solution  Provider to market Products to End Users.  Unless we specify
otherwise,  your  Related  Companies  are not  authorized  to assemble  and test
Approved Products.

As our Authorized Assembler you must have and maintain ISO 9000 Certification.

We will specify in the Authorized  Assembler  Exhibit,  additional terms such as
those regarding Approved Products, such as inspection and packaging requirements
and our returns process. We will also list approved Components in the Authorized
Assembler Exhibit. We will notify you if we withdraw any ISUs or Components from
marketing. If we do so, you agree that upon the effective date of the withdrawal
you will no longer use such ISUs or  Components  in the  assembly and testing of
Approved Products.

We will specify in a document we call an Authorized  Assembler  Operations Guide
(Operations  Guide),  processes and  guidelines  for the assembly and testing of
Approved Products, such as those regarding quality control or requirements, such
as the minimum number of trained personnel and pre-assembly  certification which
must be met at each Authorized Location.

- -------------------------------------------------------------------------------
Both of us agree that the complete  agreement between us about this relationship
consists of this Attachment and the IBM Business Partner Agreement.

Agreed to:                                         Agreed to:
PINACOR, INC.                                      International Business
                                                   Machines Corporation

By  /s/ Shelly Bodine                              By

- -------------------------------------------------------------------------------
   Authorized signature                            Authorized signature

Name (type or print)  Shelly Bodine,               Name (type or print)
V.P. Purchasing

Date:                                              Date:

IBM Business Partner number: 1006951

IBM Business Partner address:                      IBM address:
   3001 SOUTH PRIEST, MS#46                        4111 NORTHSIDE PARKWAY
   TEMPE, AZ 85282                                 ATLANTA, GA 30327

- --------------------------------------------------------------------------------
After signing,  please return a copy of this Attachment to the IBM address shown
above.

- --------------------------------------------------------------------------------


                                   Page 1 of 7

<PAGE>

I.      Definitions

        Approved Products -means the IBM Products you configure,  assemble,  and
        test from an ISU and Components,  according to our  specifications.  The
        terms of the  Agreement  regarding  a Product  also apply to an Approved
        Product.

        Components means the IBM Machine parts (such as hard files,  memory, and
        adapter cards),  miscellaneous assembly parts (such as screws, brackets,
        and cables),  and product ship groups  (such as  publications  and power
        cords) we specify.  The terms of the Agreement  regarding a Machine also
        apply to a Component.

        Incomplete System Unit (called "ISU") means the partially  assembled IBM
        system unit we identify in the Exhibit,  from which an Approved  Product
        is to be configured. The terms of the Agreement regarding a Machine also
        apply to an ISU.

        Program Tool means any program we provide for testing  purposes (such as
        diagnostics code or virus-protection programs), and any preload-enabling
        code we provide.

2.      Allocation and Ordering

        Unless we specify  otherwise in the Authorized  Assembler  Exhibit,  you
        agree to:

        1.      provide us, on a monthly basis, a report of your current on-hand
                inventory and a forecast of your  requirements for the next four
                months  (or  otherwise   upon  our   request),   for  ISU's  and
                Components; and

        2.      order only the ISUs,  Components  and/or upgrade  features as we
                describe in the Authorized Assembler Exhibit.

3.    Assembly and Testing

        We will:

        1.      provide initial  training for your  personnel,  as we specify in
                our assembly and testing  processes  included in the  Operations
                Guide; and

        2.     certify each of your Authorized  Locations upon your establishing
               their compliance with (a) our assembly,  testing,  and associated
               processes,  (including  handling  of any  Program  or  return  of
               Components or ISUs),  and (b)  maintaining  the minimum number of
               trained personnel we specify.

        You agree to:

        1.     assemble and test  Approved  Products  using new or used ISUs and
               Components provided by us under the terms of this Attachment. You
               may not assemble  Approved Products using ISUs or Components that
               were used by you in any  manner or were  acquired  from any other
               source, including a trade-in. An Approved Product returned to you
               must be treated as a used machine  unless you can establish  that
               the Approved Product had not been installed;

        2.     ship-only  Approved  Products  in the  original  IBM  Incomplete
               System unit packaging;

        3.     meet the certification  requirements we specify in the Operations
               Guide,  including  maintaining  a minimum  number of  IBM-trained
               assembly technicians at each Authorized  Location,  as we specify
               in the Product Approval Section of this Attachment;

        4.     create an assembly record, as we specify in the Operations Guide,
               for each Approved Product in the format we specify and provide it
               to us promptly;

        5.     include,   in  unmodified   form,   all   publications,   license
               agreements, certificates of authenticity, labels, and ship groups
               with each  Approved  Product,  as we describe  in the  Authorized
               Assembler Exhibit;

        6.     make copies of the Authorized  Assembler Exhibit,  and allow your
               personnel  to  use  such  copies,   only  as  necessary  for  the
               performance of your responsibilities under this Attachment;

        7.     assemble and test Approved Products only at Authorized Locations;

        8.     provide   on-going   assembly  and  testing   training  to  your
               personnel, as we specify;

        9.     acquire and maintain any tools and other  equipment  necessary to
               perform our assembly and testing processes;


                                   Page 2 of 7

<PAGE>

        10.    unless we specify otherwise in the Authorized  Assembler Exhibit,
               use IBM ISUs and Components only as described in this Attachment.
               You may not, for example,  distribute or resell  ISU's.  However,
               you may sell  Components  when they are part of an IBM  specified
               configuration  for a field installed  feature  conversion that is
               not deemed a 'Returned Parts Feature Conversion';

        11.    ensure that each Approved Product and its carton have labels that
               indicate the Approved Product may contain used parts; and

        12.    conspicuously  mark the outside of the shipping  container and to
               label the  Approved  Product,  as we  specify  in the  Authorized
               Assembler  Exhibit,  to identify the  Approved  Product as having
               been  assembled   according  to  our  specifications  by  an  IBM
               Authorized Assembler.

        You  represent  and warrant  that an Approved  Product will be free from
        defects in your  workmanship  under  normal use and  operation,  for the
        duration of the applicable warranty.

4.      Program Tools

        Grant of License

        A Program Tool is owned by International  Business Machines  Corporation
        or one of its  subsidiaries  or an IBM Supplier,  and is copyrighted and
        licensed, not sold. We grant you a nonexclusive, nontransferable license
        to use a Program  Tool only in the  assembly  and  testing  of  Approved
        Products.  You may make one copy of a Program Tool for backup  purposes.
        No other rights under this license are granted.

        You may not, for example, do any of the following:

        1. use or copy a Program Tool, except as provided in this Attachment-

        2. modify or merge a Program Tool;

        3. reverse assemble,  reverse compile,  or otherwise translate a Program
           Tool;

        4. sublicense or assign the license for a Program Tool; or

        5. distribute a Program Tool to any third party.

        No Warranty

        SUBJECT TO ANY STATUTORY WARRANTIES WHICH CANNOT BE EXCLUDED,  IBM MAKES
        NO WARRANTIES OR CONDITIONS EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT
        LIMITATION, WARRANTIES OF NON-INFRINGEMENT AND THE IMPLIED WARRANTIES OF
        MERCHANTABILITY  AND FITNESS FOR A PARTICULAR  PURPOSE,  CONCERNING  THE
        FUNCTION, PERFORMANCE OR DOCUMENTATION FOR A PROGRAM TOOL.

        This exclusion also applies to any of our  subcontractors,  suppliers or
        program developers (collectively called "Suppliers").

        Responsibilities

        For each Authorized Location,  we will provide you  (electronically,  on
        media or otherwise)  with a single copy of each Program Tool we specify,
        in the Authorized Assembler Exhibit.

        You agree to:

        1.      for a Program  Tool  licensed  under the terms of a  third-party
                agreement, execute that agreement and comply with its terms;

        2.      not  remove  any  identification  code  that may be  placed on a
                Program Tool by us; and

                                   Page 3 of 7

<PAGE>

        3.      make payments,  if any, due for any additional programs or other
                code you add.

5.      Quality, Reliability, and Safety

        We will,  prior to including a Machine  type/model or specified  feature
        conversion  configuration  in the  Authorized  Assembler  Exhibit  as an
        Approved  Product,  test the  standard  configurations  of such  Machine
        type/model and specified feature  conversion,  as applicable,  to ensure
        that it  meets  the  quality,  reliability  and  safety  specifications,
        including  FCC, UL and other  specifications,  set out in the Operations
        Guide.  If you make  any  alterations  or  attachments  to the  standard
        configurations,  you are responsible for ensuring  compliance with these
        specifications.

        You agree:

        1.      upon our  request,  to  immediately  stop  assembly  of Approved
                Products;

        2.      to  comply  with  our  recall  process,  if  any,  for  Approved
                Products;

        3.      not  to  modify  or  alter  the  subassemblies  (such  as  power
                supplies, processors, planars) or other mechanical subassemblies
                of any Component or ISU;

        4.      to identify the additional IBM  components,  if any, added to an
                Approved Product, in the electronic assembly record and identify
                any non-IBM components;

        5.      not to use any  ozone-depleting  substances in your assembly and
                testing processes;

        6.      to comply with all environmental laws and regulations  regarding
                the disposal of materials used in assembly and test processes;

        7.      to make any changes and  improvements we identify as a result of
                periodic  audits of your processes and compliance with the terms
                of the Agreement;

        8.      if an IBM service  representative  determines that failure of an
                Approved  Product is due to poor  workmanship  or  noncompliance
                with our  specifications,  to  reimburse  us for any expenses we
                incur to correct the deficiency or noncompliance;

        9.      to track data on failure  rates in the  assembly  process and to
                provide  this  data  to us,  as we  specify  in  the  Authorized
                Assembler Exhibit;

        10.     provide  us with  sufficient,  free,  and  safe  access  to your
                facilities,  at  a  mutually-convenient  time,  for  us  (or  an
                independent  auditor) to audit your compliance with our assembly
                and  testing  processes.  You also agree to provide  sufficient,
                free and safe access to your  facilities to any agency or entity
                that  is   necessary   to  obtain  or  maintain   any   required
                certification or approval;

        11.     to allow  us,  at our  discretion  and at any time to  remove an
                in-process or completed  Approved  Product from your  Authorized
                Location so that we may perform our own testing;

        12.     to establish a Quality  Management  System, as we specify in the
                Operations Guide; and

        13.     to  establish  an   Electrostatic   Discharge  (ESD)  protection
                program, as we specify in the Operations Guide.

                You  represent  and warrant that an Approved  Product will fully
                comply   with   all   functional,   quality,   and   reliability
                specifications  or  standards  set out in the  Operations  Guide
                including all FCC, UL and those for consumer product safety.

6.      Marketing of Approved Products

        You agree:

        1.     to specify in all bids and proposals you provide;

               a. that an Approved  Product will be assembled by you  according
               to our specifications; and


                                   Page 4 of 7

<PAGE>

               b. the  appropriate  warranty terms as described in the exhibit,
               for the Approved Product and any additional components;

        2.     to specify in all invoices you provide,  the serial number of the
               ISU,  all feature  codes of the  Components,  and any  additional
               components,  as  applicable,  included in the  Approved  Product,
               including a clear and conspicuous  reference to the  manufacturer
               of any additional  components and that the Approved Products were
               assembled by you according to our specifications;

        3.     to comply with all applicable  laws and  regulations in marketing
               Approved Products that have "used" content;

        4.     that Approved Products you assemble:

               a. will count towards your minimum attainment requirements;

               b.  will  qualify  for  business   development  fund  and  other
               marketing   programs  unless   specifically   excluded  in  such
               marketing program announcements; and

               c. are eligible  Products  under the terms of the North American
               Marketing  Attachment  for  Distributors  and the North American
               Marketing  Attachment  if  indicated  as  eligible  in  the  IBM
               Business  Partner  Exhibit  and  installed  as part of a RS/6000
               System; and

        5.     not to place  Approved  Products  under an IBM Business  partner
               Trial Program.

        You may use Approved Products to fulfill your or your  Remarketer's,  as
        applicable,  internal use and demonstration  Machine  requirements.  You
        agree to advise us of all such transactions. We will adjust our discount
        to you accordingly. However, since the original intent is your resale of
        Approved  Products,  IBM does not charge you, and is not responsible for
        charging  you,  a  sales  tax  on  the  Approved   Products   which  are
        subsequently used for internal use or demonstration  purposes by you, or
        your Remarketer if applicable.  It is your responsibility to self assess
        any use tax that may apply for Approved  Products taken out of inventory
        for internal use or demonstration purposes.

7.      Prices

        For an ISU, we will  invoice you a net price equal to our list price for
        that model  configuration,  less 1) the price of the  agreed-to  removed
        components  (listed in the  Authorized  Assembler  Exhibit)  and 2) your
        applicable  discount.  We will apply such  discount to your  purchase of
        Components, as well as configured Machines.

        In the event that the price of a Component  corresponding to a standard,
        specify  or select  feature  of an  Approved  Product  changes,  and the
        related price of the Approved  Product does not change  accordingly,  we
        reserve  the  right to adjust  the price of an ISU so that the  combined
        price of the ISU and  Component  is equal to the  price of the  Approved
        Product.

        When this results in a price increase for the ISU, we will charge you an
        amount equal to the difference  between the new ISU and the previous ISU
        price,  less your  Remarketer  discount,  for any affected  ISUs in your
        inventory. Otherwise, all the terms of the Agreement relating to a price
        increase or decrease apply.

        For  Preloaded  Programs,  we will  invoice you a net price equal to our
        list price for such Programs less your applicable discount.

8.      Returns

        We  accept  returns  of ISUs  and  Components  and  configured  Machines
        acquired under the terms of this Attachment:

        1.      under the inventory adjustment terms of the Agreement. They must
                be returned in their original,  unopened containers. No open-box
                returns will be accepted; or

        2.      if they fail during the assembly and testing process.  You agree
                to return to us, subject to our authorization,  the failed parts
                along  with  failure  documentation,  as we  specify.  Upon  our
                receipt  of  the  ISU.  or  Component  and  verification  of the
                failure,  we will  issue a credit to you.  You may choose to (a)
                purchase a  replacement  for the failed item,  in which case the
                credit  issued will not apply toward your  inventory  adjustment
                category  limit,  or (b)


                                   Page 5 of 7

<PAGE>

        notify us of your  intent to include  the  defective  part as a returned
        item under the inventory adjustment terms of the Agreement.

        Once assembled and tested, an Approved Product may not be returned.

9.      Ownership and License

        We  own  all  intellectual   property  rights  (including  ownership  of
        copyright)  in and to the design,  developed  under our direction and at
        our expense,  of 1) the Approved  Products and 2) the processes  used or
        developed to assemble and test Approved Products.

        We  grant  you  a  revocable,  nonexclusive,  nontransferable,  paid-up,
        limited  license  to  such  designs  to  enable  you to,  solely  in the
        performance of your responsibilities under the Agreement:

        1.     assemble, use for testing purposes, the Approved Products; and

        2.     use,  in  connection   with  the  assembly,   testing,   sale  or
               distribution of Approved Products,  the Approved Product name and
               its associated trademark.

10.       Indemnification

        In addition  to the  damages for which you are liable  under law and the
        terms of the Agreement,  you will defend, indemnify and hold us harmless
        from all fines,  claims, and expenses of any kind (including  reasonable
        attorney's fees and expenses) arising from or connected with:

        1.     allegations  that you have violated or otherwise failed to comply
               with any  applicable  law,  ordinance,  rule or regulation in the
               performance of your obligations under this Attachment;

        2.     any  breach,  default,  or  noncompliance  by you related to your
               representations, warranties or obligations under this Attachment;

        3.     alteration or modification by you of any Program Tool, whether we
               approved of such alteration or modification or not;

        4.     modification  by you of any  assembly  or  test  process,  agency
               compliance requirement,  or other specifications contained in the
               Authorized   Assembler   Exhibit  or  the  Operations  Guide,  as
               appropriate; and

        5.     unauthorized use or distribution of Program Tools by you.

11.      Term and Termination

        This Attachment  becomes effective on the date it is agreed to by us and
        will remain in effect for the contract period duration specified in your
        Profile,  unless  terminated  earlier by either of us under the terms of
        this Section.

        This  Attachment  will  end if your  Distributor  or  Solution  Provider
        relationship, as applicable, ends.

        Either of us may terminate this  Attachment,  with or without cause,  on
        three months' written notice.  The following are examples of a breach of
        a material term for which we may terminate this Attachment  immediately:
        if you do not 1) comply with our assembly and testing specifications, or
        2) maintain the required number of trained personnel.

        In the event that notice of termination  is given,  we may 1) reject any
        or all  orders  received  from you after  such  notice  and prior to the
        effective date of termination or 2) limit shipments  during this period.
        In addition,  as of the date the notice of termination is given,  we may
        discontinue  extension of any pricing terms previously made available to
        you.

        When  this  Attachment  ends,  you agree to sell to us, at the price you
        paid us,  all new and  unused  ISUs  and  Components  in your  inventory
        including associated documentation, in your possession or control.

12.     Product Approval

        Products                            Yes/No              Minimum number


                                   Page 6 of 7

<PAGE>

                                                              of IBM Trained
                                                         assembly technicians by
                                                          Authorized Locations

RS/6000                     Yes                                  2
- -------------------------------

STORAGE SYSTEMS             No                                   1
- -------------------------------

13.         Authorized Locations

        3001 South Priest Drive

        -----------------------
        Tempe, AZ  85282
        -----------------


                                   Page 7 of 7



IBM Business Partner Agreement
Co-Location Attachment

The  terms of this  Attachment  are in  addition  to  those of the IBM  Business
Partner  Agreement.  They apply to you if we approve you to  participate  in the
Co-Location Marketing Program.

Under the Co-Location  Marketing Program,  you agree to "co-locate" a portion of
your IBM  personal  computer  receiving/shipping  operations  to an IBM facility
located in or near Research Triangle Park, North Carolina.

The following  documents set forth additional terms regarding your participation
in the Co-Location Marketing Program, and are incorporated herein by reference:

o        IBM High Turns Incentive Program - Operational Letter
o        Co-Location Program Exhibit for Residency on IBM Premises
o        Co-Location Program IBM Warehouse Operating Rules

1) IBM will  provide you with access to a dedicated  staging  area  (Co-location
facility) at our site at which you will accept  delivery of Products from us and
prepare  them for shipment by you. In addition,  you are  authorized  to use the
Co-location  facility to perform asset  tagging,  custom image loading and light
configuration  (addition of IBM options and/or 3rd party  components to complete
IBM systems). You may not use the Co-location facility for any other purpose.

You will have the right of access to the IBM site  through the main  entrance to
it,  and use of common  facilities  within the site,  subject to IBM's  rules of
access and the site's  security  requirements,  including those set forth in the
attached  Exhibit for  Residency  on IBM Premises  and IBM  Warehouse  Operating
Rules.

2)  Orders  for IBM  personal  computer  products  ("Products")  under  your IBM
Business  Partner  Agreement may be designated for shipment to your  Co-location
facility.  Such orders must be placed using the unique  customer number assigned
by IBM which designates the "ship to" address of the Co-location facility.

3) We will  provide  you with  access to one or more  dedicated  loading  docks,
located within, adjacent to, or in close proximity to your Co-location facility.
You are responsible  for movement of Products to and from your assigned  loading
dock(s).

4) You will be solely  responsible  for the shipment of all  Products  from your
Co-location facility and for your agreement with your selected carriers. We will
coordinate your access to our loading docks.

5) You will be responsible for staffing the  Co-location  facility with your own
employees or contract employees  consistent with your needs. We will provide you
with the name of local contract work organizations if requested.  You are solely
responsible  for the  supervision  and conduct of your employees and contractors
while they are in and adjacent to your  Co-location  facility.  You agree not to
solicit  IBM  employees  working  at the IBM site  for  employment  within  your
organization.  Each party agrees not to solicit the others employees  working at
the IBM site for employment within its organization."*

                                    Page 1 of

<PAGE>

6) IBM will,  at its expense,  provide  major  infrastructure  improvements,  as
determined  by IBM,  such as  roadways,  parking  lots,  addition of dock doors,
exterior  lighting,  air conditioning,  general  warehouse  lighting/sprinklers,
etc., to prepare our warehouses for Co-location. You will be required to pay for
all fit up  costs  unique  to  your  Co-location  facility  which  you  approve,
including  those  incurred  by  IBM,  such  as  electrical  power  distribution,
compressed   air,   vacuum,    exhaust   systems,    task/workbench    lighting,
data/communication lines & cabling, telecommunications equipment (PC's, servers,
hubs,  routers,  bridges,  fax, etc.), test equipment,  conveyor  systems,  work
benches,  pallet racks,  pallet rack sprinklers,  material  handling  equipment,
packaging  equipment,  ESD protection,  fixtures,  totes, hand tools,  emergency
power for  customer  equipment,  etc.  *** All  fitups you pay for shall be your
property  and you have the right to remove  them.  *** IBM will  invoice you for
these fit-up  costs which are provided by IBM.  Payment will be due as specified
in our invoice and is in addition to any charges otherwise due us under your IBM
Business Partner  Agreement or any other agreement between us. You also agree to
pay amounts equal to any applicable  taxes resulting from your  participation in
the program (but not taxes based on our net income.  *** IBM will be responsible
for all real estate taxes,  except for taxes  assessed on fitups you own. *** No
alterations  or  improvements  may be made by you without  IBM's  prior  written
permission.

7) You may place your trade or other fixtures,  tools, furniture,  equipment and
other personal  property in me Co-location  facility.  It is our preference that
I/T and  telecommunications  equipment in the  Co-location  facility be IBM logo
hardware.  If this is not practical due to I/T  standardization or other reasons
please let your IBM account  team know.  IBM is not  responsible  for loss of or
damage to your improvements or personal property in the Co-location facility.

8) You  are  responsible  to pay  IBM for  the  space  used by your  Co-location
facility  at the  rate  set  forth in the IBM High  Turns  Incentive  Program  -
Operational Letter.  Services in this charge include rent,  utilities,  building
maintenance,   general  cleaning  services,   trash  removal,   paper/corrugated
recycling, building security personnel and monitoring, heating, air conditioning
(if applicable to your space), and fire protection  systems (building  sprinkler
and fire alarm systems).

9) IBM will provide you a, freight  credit based on the actual weight of product
shipped  into your  Co-location  facility  at the rate set forth in the IBM High
Turns Incentive Program Operational Letter.

10) On a quarterly basis, IBM will process a financial  transaction(s)  (invoice
and/or payment) to you for the space charges and freight credit.  We may combine
the space charges and the freight credit into a single transaction.

11) Either of us may end your  participation  in the Co-location  program at any
time with 30 days' written notice to the other.  However, if IBM terminates your
participation in co-location program or ***you elect to end participation in the
Co-location program other than as a result of a material breach by IBM, you will
be responsible for all space charges  referenced  above for the remainder of the
current calendar year after your Co-location operations cease. Upon termination,
you agree to promptly remove all of your Property from the Co-location facility.

12) IBM makes no representation or warranty,  written or oral, of any kind as to
the condition of our premises, including your staging area and our loading dock,
or its fitness for any purpose.  You agree to make a physical  investigation  of
our  premises,  including  your  staging  area and our  loading  dock,  prior to
beginning  operations in the Co-location facility and agree the space meets your
requirements and the condition and suitability for your use unless  specifically
stated in writing to IBM. In addition to our respective  obligations  under your
IBM Business Partner Agreement,  each party will indemnify the other for damages
for bodily  injury  (including  death) and damage to real  property and tangible
personal property for which the indemnifying party is legally liable.

                                    Page 2 of

<PAGE>

13) Except as provided  in the IBM High Turns  Incentive  Program -  Operational
Letter,  normal IBM Business Partner programs (e.g.  price  protection,  product
returns,  flooring, etc.) will apply to Products ordered through the Co-location
program.

14) Space availability and specific location will be determined by IBM after you
sign this Attachment and have provided detailed customer fit-up  requirements to
IBM. IBM will not begin design or fit-up of your Co-location facility until this
Attachment is signed and returned to IBM.

Agreed to: (Business Partner Name)           Agreed to:
            Pinacor Inc.                     International Business Machines
                                             Corporation

By:     /s/ James G. Manton                  By:
        ----------------------                  --------------------------
                Authorized Signature              Authorized Signature

Name:       James G. Manton                  Name:
        ----------------------                  --------------------------
Type or Print                                         Type or Print

Title: President & COO                       Title:
        ----------------------                  --------------------------
Date: January 12, 1999                       Date:
        ----------------------                  --------------------------


                                    Page 3 of



Amendment to IBM Business Partner Agreement Co-Location  Attachment

- --------------------------------------------------------------------------------

The  terms  of this  amendment  supersede  the  terms  in the  original  exhibit
entitled, *Co-Location Program IBM Warehouse Operating Rules".

Under Work Flow and Procedures,

Remove:

o   At the end of each day,  the  Business  Partner  shall  prepare an  activity
    analysis by pan number.  The analysis  will include IBM  shipments  received
    (number in), the Business Partner shipments made (number out), the inventory
    on  hand in the  secured  area  (in-process),  and the  inventory  from  the
    previous day  (starting  position).  Discrepancies  and problem  resolutions
    should  be noted on the  reports.  IBM may  request  copies  of these  daily
    inventory  reports on a periodic basis.  The IBM Coordinator will act as the
    IBM focal  point  for  assisting  in the  resolution  of any  unreconcilable
    counts.

Add:

o   Business  Partner agrees to Process EDI 846 (Inventory  transaction) and EDI
    867 (point of sale transaction) transaction by Location ID to IBM weekly.

Agreed to: (Business Partner Name)            Agreed to:
                                              International Business Machines
                                              Corporation

By: /s/ Don Lyons                             By:
    -----------------------                        -----------------------
    Authorized Signature                           Authorized Signature

Name:Don Lyons                                Name:
    -----------------------                        -----------------------
    Type or Print                                   Type or Print

Title:  Group VP-Procurement & Logistics             Title:

                                   Page 1 of 1



IBM Business Partner Agreement
Distributor Profile

- --------------------------------------------------------------------------------

We welcome you as an IBM Business Partner-Distributor

The Profile covers the details of your approval to actively  market Products and
Services, as our Distributor.

By signing below, each of us agrees to the terms of the following  (collectively
called the "Agreement"):

        (a) this Profile;

        (b) General Terms (Z125-5478-04 12/98);

        (c) the applicable Attachments referred to in this Profile; and

        (d) the Exhibit.

This  Agreement  and its  applicable  transaction  documents  are  the  complete
agreement  regarding  this  relationship,  and replace any prior oral or written
communications  between us. Once this Profile is signed,  1) any reproduction of
this  Agreement or a transaction  document made by reliable  means (for example,
photocopy or facsimile) is  considered  an original,  to the extent  permissible
under  applicable  law, and 2) all Products and Services you market and Services
you  perform  under this  Agreement  are  subject to it. If you have not already
signed an  Agreement  for  Exchange of  Confidential  Information  (AECI),  your
signature on this Profile includes your acceptance of the AECI.

After signing this Profile, please return a copy to the IBM address shown below.

Revised Profile (yes/no):        Yes           Date received by IBM: 9/10/99

Agreed to: (IBM Business Partner name)         Agreed to:
PINACOR, Inc                                   International Business Machines
                                               Corporation

By  /s/ Don Lyons                              By    /s/ L. John Garcia
    ------------------                               --------------------
Authorized Signature                                  Authorized Signature

Name (type or print): Don Lyons                Name (type or print):
Date: 9/9/99                                   Date: 9-10-99

IBM Business Partner address:                  IBM address:
   3001 South Priest, MS#46                      4111 NORTHSIDE PARKWAY
   TEMPE, AZ 85282                               ATLANTA, GA 30327


                                   Page 1 of 5

<PAGE>

                                        DETAILS OF OUR RELATIONSHIP

Contract Period Start Date (month/year): 01/99              Duration: 24 months

Relationship Approval/Acceptance of Additional Terms:

For each approved relationship,  each of us agrees to the terms of the following
by signing this Profile. Copies of the Attachments are included.

<TABLE>
<CAPTION>

                                                         Applicable

Approved Relationship                                    (yes/no)              Attachment

<S>                                                        <C>                 <C>
Distributor Attachment                                          yes            Z125-5486-03 12/98
Remarketer Terms Attachment                                     yes            Z125-5497-02 12/98
Warranty Service Attachment                                     no             Z125-5499-02 12/98
Complementary Marketing Terms Attachment
for Distributors                                                yes            Z125-5775-00 03/98
Authorized Assembler Attachment                                 yes            Z125-5530-01 04/97
North American Marketing Attachment
for Distributors                                                yes            Z125-5892-01 06/99
Federal Remarketer Attachment                                   yes            Z125-5514-01 02/99
Attachment for Services Marketing for Remarketers               yes            Z125-5750-00 11/97
Attachment for Finance Services from IBM Credit Corp.           yes            Z125-5795-02 05/99
Attachment for ServiceSuite - Remarketer                        no             Z125-5767-01 02/99
</TABLE>

Product and Services Approval:

The following  Products and Services are listed in the Exhibit.  The terms of an
Exhibit apply to the Products and Services listed in it.

When we approve you for Products listed in the Exhibit, you are also approved to
market their associated Programs and peripherals.

When we approve you for Products  included in the IBM Business  Partner Exhibit,
you are also approved for their  associated  Products listed in the IBM Personal
Computer Products Exhibit and those eligible Products listed in PARTNERLink.

For Products and Services we specify you acquire from us, we may specify in your
Exhibit that you acquire the Products  and Services  from a supplier  instead of
from us. When you acquire the Products and Services  from a supplier,  the terms
of the Agreement  relating to your acquisition of Products and Services directly
from us (for example,  terms  relating to the ordering of Products and Services)
are not applicable. All other terms apply.

<TABLE>
<CAPTION>

                                                                     Approved to Market to:

                                                   IBM Approved Remarketers        All Remarketers      End Users
System Types (1)                                          (yes/no)                    (yes/no)     (yes/no)
<S>                                                       <C>                          <C>            <C>
1) IBM Systern/390 (2) (5)                                no
     IBM R/390                                            no
     IBM P/390                                            no
2) IBM RS/6000 (6)                                        yes
3) IBM RS/6000 SP (6)                                     yes
4) IBM AS/400 (6)
    9401                                                  no
    9401/150                                              no
    9402                                                  no
    9406                                                  no

5) IBM 469X Point of Sale Products (6)                    no
    IBM 4614 SureOne (6)                                  no

</TABLE>

                                   Page 2 of 5

<PAGE>

<TABLE>
<CAPTION>

                                                                  Approved to Market to:

                                       IBM Approved Remarketers    All Remarketers  End Users
System Types (1)                           (yes/no)                    (yes/no)     (yes/no)
IBM Personal Computer Products (3)
<S>                                         <C>                     <C>            <C>
1 ) IBM PC Desktop                          yes
2) IBM PC Server                            yes
3) IBM Mobile                               yes
4) ASCII Terminals                          yes                         yes            yes
5) Cables & Associated Products             yes                         yes            yes
6) PC Features & Options                    yes                         yes            yes

Additional Products (1)

1)  IBM Network Integration Products        yes
2)  3745 Communications Controller          no
3)  3746 Expansion Unit/Controller          no
4)-Graphics                                 no
5)  Finance Products Category J1            no
6)  IBM Storage Products (6)                no

    Category S1 Products                    no
    Category S2 Products                    no
    Category S3 Products                    no
    Category S6 Products                    no
    Category S7 Products                    no
    Category S9 Products                    no

Software Only
1)  Tivoli Enterprise Software

    Category (SW1 131)                      no
    Category (SW1C1)                        no

2) F.A.S.T. Software                        no
3)  Enterprise File Systems                 no

IBM Global Services (4)
1) Product Support Services
    a) Hardware -Product Services           no
    b) Software Services                    no
    c) Systems Management Services          no
    d) Site & Connectivity Services         no
    e) Business & Technology Solutions      no
    f) Business Recovery Services           no
    g) Other Services                       no
2) IBM Professional Services
          a) IBM Consulting Services        no
</TABLE>

Certified Products you are approved to market.

    -----------------------------------------             ---------------------

    -----------------------------------------             ---------------------




(1) When  approved  for  other  than  IBM  Personal  Computer  Company  Products
    additional terms apply. These terms are included in the Distributor Schedule
    A transaction document.

(2) Eligible Products are identified in Schedule A.

(3) Please refer to the IBM Personal  Computer  Products  Exhibit for details on
    direct  acquisition  criteria.  (4) You may market this Service  without the
    requirement to have marketed a Machine or Program,

(5) When we approve  you to market  these  Products,  you are also  approved  to
    market the associated  Programs under  complementary  marketing  terms only.
    These Programs are not available for marketing under remarketer terms.

(6) These  Products  are  eligible  for  marketing  under the terms of the North
    American Marketing Attachment Distributors.

                                   Page 3 of 5

<PAGE>

Exclusions, if applicable:

Although  included by  reference  in Product or Services  approval,  you are not
approved to market these individual Products or Services.

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

Minimum Annual Attainment:
Product/Service                     Volume/Revenue       Measurement
                                                         Period Dates

DISTRIBUTOR RELATIONSHIP            $30,000,000          01/01/99 to 12/31/99
DISTRIBUTOR RELATIONSHIP            $30,000,000          01/01/00 to 12/31/00
RS/6000                             $20,000,000          01/01/99 to 12/31/99
RS16000                             $20,000,000          01/01/00 to 12/31/00
NETWORKING                          $2,000,000           01/01/99 to 12/31/99
NETWORKING                          $2,000,000           01/01/00 to 12/31/00

Locations:

- --------------------------------------------------------------------------------
Location (street address, city, state, ZIP code)
- --------------------------------------------------------------------------------
2400 S. MICROAGE WAY
TEMPE, AZ  85282
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------

Your Commitment, if applicable:

This section  identifies your Revenue  Commitment and the Applicable  Additional
Discount  Percentage.  At your  request we will review your  revenue  attainment
against  your Revenue  Commitment  at any time to determine if you qualify for a
higher Applicable Additional Discount Percentage.

After each annual measurement  period, IBM will review your revenue  attainment.
If your revenue attainment is less than the Revenue Commitment,  your Applicable
Additional  Discount  Percentage  will be adjusted  downward to the  appropriate
level.  Additionally  if your  revenue  attainment  is greater than your Revenue
Commitment,  your  Applicable  Additional  Discount  Percentage will be adjusted
upward as appropriate.

         -------------------------------------------------------------------

                 IBM Network           Revenue       Applicable Additional
                 Integration         Commitment     Discount Percentage (1)
                  Products            (Annual)

                                        ENTRY              _________

         -------------------------------------------------------------------


         -------------------------------------------------------------------

                  IBM 3746             Revenue            Applicable
               Communications        Commitment            Discount
                   Control            (Annual)            Percentage

                                         N/A              __________

         -------------------------------------------------------------------


(1) The products eligible for the Applicable  Additional Discount Percentage are
    identified in the Business Partner Exhibit.

Assignment of Warranty Service Responsibility, if applicable:

You assign to us, or an IBM Premier Personal Computer Servicer, Warranty Service
responsibility for the following Machines.

                                   Page 4 of 5

<PAGE>

Type/Model              Type/Model            Type/Model       Type/Model
- ----------------        ----------------      --------------   ---------------
- ----------------        ----------------      --------------   ---------------
- ----------------        ----------------      --------------   ---------------
- ----------------        ----------------      --------------   ---------------

Unless you are  assigning  to us,  please  specify  the name of the IBM  Premier
Personal Computer Servicer.*

- ---------------------------------------



                                   Page 5 of 5



Customer Agreement

IBM Digital Manufacturing Solutions (DMS)
Project Change Authorization

The  purpose  of this  Project  Change  Authorization  is to alter the  existing
Statement of Work to include the installation of IBM IndustryView for AAP at the
Pinacor  Cincinnati  facility.  The initial  evaluation of IndustryView  for AAP
installation  at the Cincinnati  site is a estimate of 60 hours at $200 per hour
totaling $12,000.  Additionally, 2% of the total contract revenue will be billed
as an administrative fee and $3000 for travel.

Estimated Total Charges: $12,000 Additionally,  2% of the total contract revenue
will be billed as an Administrative Fee.
        Estimated Total Expenses: $3000

Project Scope Addition:
        1) The  IndustryView  team  will  assist  Pinacor  by  working  with the
        customer  team to perform  the  following:  Perform a  Requirements  and
        Design  Study  and  prepare  a  Statement  of Work  for  the  Cincinnati
        location.

Key Assumptions:
IBM's estimated charges and schedules to perform the following  additions to the
existing  Statement  of  Work  are  based  on  the  following  key  assumptions.
Deviations that arise during the proposed project change request will be managed
through the procedure  described in Project Change Control Procedure in Appendix
B of the original Statement of Work.

I All  necessary  Pinacor  representatives  are  available for interview in each
subject area.

Modifications to Existing Statement of Work Dated March 16, 1999

Add the following to the IBM responsibilities section after 2.2.3:

2.2.3.1  Define and  Validate  Requirements  and Develop  Detail  Design for the
IndustryView for AAP Cincinnati

Task  Description:  The purpose of this task is to define and validate  that the
functions   provided  by  the  base   application   software  and  the  required
enhancements  will support the intended  Cincinnati  business  environment.  The
following functional requirements will be addressed in this task:

o        MSTAR Interface Requirements
o        EDI requirements
o        Test server requirements
o        Business rules requirements
o        Routing requirements
o        Administrative profile requirements
o        Unique Cincinnati business and schedule requirement
o        New reporting requirements

The sub tasks are:

1. Develop an interview procedure and checklist.
2. Develop an interview schedule and plan.
3. Develop documentation standards for interview results.
4. Conduct  interviews of key Pinacor personnel to validate the requirements for
the  Pinacor  Cincinnati  IndustryView  installation.
5. Refine/identify  the interfaces  required  between the  IndustryView  for
AAP and other  systems.
6. Review  requirements  statement  with the Pinacor IT and MSTAR  support Team.
7. Document that the  requirements  identified are met by the application
software packages and the proposed design enhancements.

- --------------------------------------------------------------------------------
         Page 1

<PAGE>

Customer Agreement

IBM Digital Manufacturing Solutions (DMS)
Project Change Authorization

8. Consult with Pinacor on identified  interfaces and  dependencies  to existing
computer systems that are required to support the Cincinnati facility.

Completion   Criteria:   Documentation  of  the  Pinacor  requirements  for  the
integration  of  IndustryView  for AAP  into  the  Cincinnati  facility  will be
complete when the Pinacor Requirements Report and Design Report are delivered to
the Pinacor Project Executive.

Deliverables: The following item will be delivered to Pinacor as a result of
              this task:
              The IndustryView for AAP Cincinnati Design Report.
              IndustryView for AAP Statement of Work for the Cincinnati Pinacor
              Facility

This offer will expire on 5/30/99.

Both of us agree that the  complete  agreement  between us about these  Services
will consist of, (1) This Statement of Work, and (2) the IBM Customer  Agreement
or IBM Customer  Agreement - Project  Support  Services,  as applicable  (or any
equivalent agreement signed by both of us).

Agreed to:                                 Agreed to:
Pinacor Corporation                        International Business Machines
                                           Corporation

By:   /s/ Don Lyons                        By:
- ------------------------------------          ---------------------------------
Authorized Signature         Date          Authorized Signature
Date

Authorized Name (print)   Don Lyons

                          ----------
Customer Number: 5816159                   IBM Customer Agreement
Number. CFTG68A

Customer Address:
        525 West Alameda
        Tempe, Arizona 85282-1824          Office Number:

Project Name or Identifier:IV-AAP          IBM Office Address:
Project Change Request Number: PCR # 2     1798 N.W. 40th Street
                                           Boca Raton, Florida 33431

Estimated Start Date   May 20,1999
Estimated End Date:          June 4,1999

- --------------------------------------------------------------------------------


Page 2



IBM Business Partner Agreement                                          IBM
Printing Systems Company Reseller/Distributor Profile
- --------------------------------------------------------------------------------

We welcome you as an IBM Business Partner.

This Profile  covers the details of your approval to actively  market,  Products
and Services, as our Reseller/Distributor.

By signing below, each of us agrees to the terms of the following  (collectively
called the "Agreement"):

(a) this Profile;

(b) General Terms (Z125-5478-04 12/98);

(c) the applicable Attachments referred to in this Profile, and

(d) the Exhibit.

This  Agreement  and its  applicable  transaction  documents  are  the  complete
agreement  regarding  this  relationship,  and replace any prior oral or written
communications  between us. Once this Profile is signed,  1) any reproduction of
this  Agreement or a transaction  document made by reliable  means (for example,
photocopy or facsimile) is  considered  an original,  to the extent  permissible
under  applicable  law, and 2) all Products and Services you market and Services
you  perform  under this  Agreement  are  subject to it. If you have not already
signed an  Agreement  for  Exchange of  Confidential  Information  (AECI),  your
signature on this Profile includes your acceptance of the AECI.

IBM may assign this  Agreement,  in whole or in part, to 1) a Related Company or
2) a third  party if a) the  assignment  deals  with the  rights to  payment  or
placement of orders or b) in conjunction with the sale of a part of its business
utilizing this Agreement.

After signing this Profile, please return a copy to the IBM address shown below.

Revised Profile (yes/no): no              Date received by IBM:  September 27,
                                          1999

Agreed to: (IBM Business Partner name)    Agreed to:
PINACOR INC                               International Business Machines
                                          Corporation

By   /s/   Shelly Bodine                  By   /s/  Louise Paradis
     ----------------------                    -------------------------
          Authorized Signature                      Authorized Signature

Name (type or print):  SHELLY BODINE      Name (type or print): LOUISE PARADIS
Date:       9-22-99                       Date:  Sept. 27, 1999

IBM Business Partner address:             IBM address:
   3001 South Priest Drive                   6300 Diagonal Highway
   Tempe, AZ 65282                           Boulder, CO  80301


                                   Page 1 of 4

<PAGE>

                                        DETAILS OF OUR RELATIONSHIP

Contract Period Start Date (month/year): 08/01/1999    Duration:      24 months

Relationship Approval/Acceptance of Additional Terms:

For each approved relationship,  each of us agrees to the terms of the following
by signing this Profile. Copies of the Attachments are included.

Approved Relationship                              Applicable
                                                   (yes/no)      Attachment -

Printing Systems Company Reseller Attachment       yes       Z125-5828-02 08/98
Printing Systems Company Distributor Attachment    yes       Z125-5829-02 08/98
Remarketer Terms Attachment                        yes       Z125-5497-02 12/98

Additional Terms

Attachment for Services Marketing for Remarketers  no        Z125-5750-00 11/97
Federal Remarketer Attachment                      no        Z125-5514-01 02/99
Federal GSA Attachment                             no        Z125-5551-01 09/98
Latin American Printing Systems Company
Reseller and Distributor Attachment                yes       Z125-5835-00 04/98

Product and Services Approval:

The following Products are listed in the Exhibit.  The terms of an Exhibit apply
to the Products listed in it.

                                                   Approved to Market to:

                                                   Remarketers   End Users

IBM Printing Systems Company Products

1)[Distributed                                     yes           yes
2)Network                                          yes           yes
3)Production                                       yes           yes
4)Software                                         yes           yes
5)Availability Services                            yes           yes
6)Professional Services                            yes           yes


                                   Page 2 of 4

<PAGE>

Minimum Annual Attainment.

           Product/Service          Volume/Revenue     Measurement
                                                       Period Dates

PSC PRINTERS/SOFTWARE/SERVICES       $1,000,000/ yr    08/01/1999 TO 07/31/2001

- ---------------------------------    ------------       ---------------------
- ---------------------------------    ------------       ---------------------
- ---------------------------------    ------------       ---------------------

Locations:

- -------------------------------------------------------------------------------
 LOC. ID: Location (street address, city, state, ZIP code)
- -------------------------------------------------------------------------------
 LOCID: 97400 PSC DISTRIBUTOR POOL/DEMO
- -------------------------------------------------------------------------------
 2400 S. MICROAGE
- -------------------------------------------------------------------------------
 TEMPE, AZ  85282
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------
LOC. ID: Location (street address, city, state, ZIP code)
- -------------------------------------------------------------------------------
LOCID: 96816 PSC RESELLER POOL/DEMO
- -------------------------------------------------------------------------------
2400 S. MICROAGE
- -------------------------------------------------------------------------------
TEMPE, AZ 85282
- -------------------------------------------------------------------------------

- -------------------------------------------------------------------------------
 LOC. ID: Location (street address, city, state, ZIP code)
- -------------------------------------------------------------------------------
 LOCID: 24692 DISTRIBUTOR POOL
- -------------------------------------------------------------------------------
 5389 PROVIDENT DR
- -------------------------------------------------------------------------------
 CINCINNATI, OH 45246
- -------------------------------------------------------------------------------

- -------------------------------------------------------------------------------
 LOC. ID: Location (street address, city, state, ZIP code)
- -------------------------------------------------------------------------------
 LOCID: 26652 DISTRIBUTOR POOL
- -------------------------------------------------------------------------------
 1430 E. GREG ST
- -------------------------------------------------------------------------------
 SPARKS, NV 89431
- -------------------------------------------------------------------------------

- -------------------------------------------------------------------------------
 LOC. ID: Location (street address, city, state, ZIP code)
- -------------------------------------------------------------------------------
 LOCID: 25798 RESELLER  WHSE  POOL
- -------------------------------------------------------------------------------
 1228 FOREST PARKWAY
- -------------------------------------------------------------------------------
 PAULSBORO, NJ 08066
- -------------------------------------------------------------------------------

- -------------------------------------------------------------------------------
 LOC. ID: Location (street address, city, state, ZIP code)
- -------------------------------------------------------------------------------
 LOCID: 24739 RESELLER  WHSE POOL
- -------------------------------------------------------------------------------
 421 W. ALAMEDA
- -------------------------------------------------------------------------------
 TEMPE, AZ  85282
- -------------------------------------------------------------------------------


                                   Page 3 of 4

<PAGE>


<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
This  schedule  contains  summary  financial   information  extracted  from  the
Consolidated  Balance Sheets  (Unaudited) as of January 30, 2000 and October 31,
1999 and the Consolidated  Statements of Operations (Unaudited) for the quarters
ended January 30, 2000 and January 31, 1999.

</LEGEND>
<CIK>                         0000814249
<NAME>                        MICROAGE INC
<MULTIPLIER>                                   1,000
<CURRENCY>                                     U.S. DOLLARS


<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                              OCT-31-1999
<PERIOD-START>                                 NOV-01-1999
<PERIOD-END>                                   JAN-01-1999
<EXCHANGE-RATE>                                          1
<CASH>                                              31,818
<SECURITIES>                                             0
<RECEIVABLES>                                      450,236
<ALLOWANCES>                                        37,929
<INVENTORY>                                        245,240
<CURRENT-ASSETS>                                   714,191
<PP&E>                                             228,603
<DEPRECIATION>                                     133,014
<TOTAL-ASSETS>                                     846,987
<CURRENT-LIABILITIES>                              641,723
<BONDS>                                                  0
                                    0
                                              0
<COMMON>                                               208
<OTHER-SE>                                         102,505
<TOTAL-LIABILITY-AND-EQUITY>                       846,987
<SALES>                                          1,112,881
<TOTAL-REVENUES>                                 1,112,881
<CGS>                                            1,063,315
<TOTAL-COSTS>                                    1,063,315
<OTHER-EXPENSES>                                    13,985
<LOSS-PROVISION>                                         0
<INTEREST-EXPENSE>                                     963
<INCOME-PRETAX>                                    (48,346)
<INCOME-TAX>                                       (18,093)
<INCOME-CONTINUING>                                (30,253)
<DISCONTINUED>                                           0
<EXTRAORDINARY>                                          0
<CHANGES>                                                0
<NET-INCOME>                                       (30,253)
<EPS-BASIC>                                          (1.45)
<EPS-DILUTED>                                        (1.45)


</TABLE>


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