INTELLICALL INC
10-K, 1997-03-27
COMMUNICATIONS SERVICES, NEC
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K

[x] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
               OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 1996

                                       OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
           ACT OF 1934 FOR THE TRANSITION PERIOD FROM ______ TO ______

Commission file number 1-10588

                                INTELLICALL, INC.
             (Exact name of registrant as specified in its charter)

Delaware                                                75-1993841
(State or other jurisdiction of                         (I.R.S. Employer
incorporation or organization)                          Identification No.)

2155 Chenault, Suite 410, Carrollton, Texas             75006-5023
(Address of principal executive offices)                (Zip Code)

Registrant's telephone number, including area code:     (972) 416-0022

Securities registered pursuant to Section 12(b) of the Act:

   Common Stock, $0.01 par value                New York Stock Exchange
       (Title of Class)             (Name of each exchange on which registered)

Securities registered pursuant to Section 12(g) of the Act:      None

           Indicate  by check  mark  whether  the  registrant  (1) has filed all
reports  required to be filed by Section 13 or 15(d) of the Securities  Exchange
Act of 1934 during the  preceding  12 months,  and (2) has been  subject to such
filing requirements for the past 90 days. Yes X No

           Indicate by check mark if disclosure of delinquent filers pursuant to
Item 405 of Regulation S-K is not contained  herein,  and will not be contained,
to the best of the  registrant's  knowledge,  in definitive proxy or information
statements  incorporated  by  reference  in Part  III of this  Form  10-K or any
amendment to this Form 10- K. [ X ]

           The aggregate market value of the voting stock (which consists solely
of shares of Common Stock) held by  non-affiliates of the registrant as of March
18, 1997,  computed by reference to the closing sales price of the  registrant's
Common  Stock on the New York Stock  Exchange  on such date,  was  approximately
$42,300,000

Number of shares of the registrant's Common Stock outstanding as of 
March 18, 1997: 9,159,848

Documents Incorporated By Reference:

     The  information  required by Part III of this Form 10-K  Annual  Report is
incorporated by reference from the registrant's definitive proxy statement to be
filed not later than 120 days after the end of the 1996 fiscal year.


<PAGE>



                                     PART I



ITEM 1. BUSINESS.

I.  GENERAL

Intellicall(R),   Inc.   ("Intellicall"  or  the  "Company")  is  a  diversified
telecommunications  services and  equipment  company.  The Company  provides two
primary services: (i) automated operator services for the private pay telephone,
hospitality,  and inmate services industries, and (ii) prepaid calling services.
The Company also  provides for resale of direct dial long  distance  services to
the private payphone  industry,  and live operator services through its majority
owned subsidiary, ILD Communications, Inc. ("ILD").

The Company's  primary  telecommunications  equipment product offerings are: (i)
pay  telephones,  network  equipment,  and software for the United States market
which incorporate  advanced  technology for internally  performing the functions
associated  with placing a pay  telephone  call,  including  the  completion  of
automated  operator  assisted  calls,  (ii)  network  products  and software for
regulated  phone  companies in the United States ("Local  Exchange  Carriers" or
"LECs"),  (iii) pay telephones and network  management  systems  compatible with
international telecommunications standards, and (iv) call processing systems for
hotels, inmate facilities and other multi-unit users.

The  Company is a Delaware  corporation  with its  principal  executive  offices
located at 2155 Chenault, Suite 410, Carrollton, Texas 75006-5023. The Company's
telephone number at that address is (972) 416-0022.



RECENT DEVELOPMENTS

Creation of ILD

On May 10, 1996 the Company  entered  into an agreement  with  certain  investor
groups to create ILD, a new long-distance  resale and operator services company.
Intellicall  transferred ownership in its wholly-owned  subsidiary,  Intellicall
Operator  Services,  Inc. ("IOS"),  to ILD in exchange for cash in the amount of
$2,000,000, a $1,000,000 subordinated convertible note, and preferred and common
stock  representing  approximately  72.5% of the voting  stock of ILD. The other
investor groups, Morris  Telecommunications,  LLC and Triad-ILD Partners,  L.P.,
collectively  purchased  $2,000,000,  or 27.5% of the voting  stock of ILD,  and
$1,000,000 of ILD's subordinated  convertible notes.  Contemporaneously with its
creation,  ILD issued Secured Promissory Notes in the aggregate principal amount
of  $2,000,000  with  warrants to purchase an  aggregate  of 7,239 shares of ILD
common stock at a price of $0.01 per share. Sirrom Capital

                                      - 1 -

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Corporation purchased a note in the original amount of $1,500,000 with a warrant
to purchase  5,429 shares of common stock at a price of $.01 per share and Reedy
River Ventures Limited  Partnership  purchased a note in the original  principal
amount of $500,000 with a warrant to purchase  1,810 shares of common stock at a
price of $.01 per share.

ILD was created to  strategically  position the business  operations  of IOS for
growth in the long-distance and operator services industries.  The long-distance
industry has been growing at a compound  rate of 9% to 10% per year for over ten
years.  Much of this growth has occurred with  lower-tier  (generally  companies
with less than $500  million  in  annual  revenues)  "long-distance  resellers."
According  to  statistics  published  by the Federal  Communications  Commission
("FCC"),  annual revenues in the reseller industry have grown from approximately
$3 billion in 1984 to over $12 billion recently.  Industry revenues for operator
services revenues have also increased during this period.

Resellers generally compete with larger inter-exchange  carriers on the basis of
price,  customer service, and attention to the business needs of customers.  The
Company  believes  that  market  conditions  and the  current  structure  of the
industry  provide  an  opportunity  for ILD to  pursue a  business  strategy  of
continued  internal  growth and  acquisition  of other  resellers  and  operator
service companies.  This strategy may require ILD to raise additional equity and
debt capital in the future which may ultimately  reduce the Company's  ownership
portion in ILD below fifty percent (50%) on a fully diluted  basis.  The Company
believes that such capital and funding sources are available to ILD, although no
assurances  can be  given  that it  will be  successful  in the  pursuit  of its
objectives.

Refinancing of Company Debt

On November 22, 1996 Intellicall entered into a Loan and Security Agreement (the
"Loan Agreement") with Finova Capital  Corporation  ("Finova") pursuant to which
Finova has agreed to loan the Company up to $12,000,000 (the "Loan") based on an
available  borrowing base. The Loan is evidenced by a Secured  Revolving  Credit
Note (the "Note") payable to the order of Finova. Borrowings under the Loan bear
interest at the rate of prime plus 1.75%.  The  interest  rate may be  decreased
prospectively by up to 0.5% based on future profitability of the Company.
 Also the Loan  has an  unused  line fee  equal to one  quarter  of one  percent
(0.25%) per annum of the unused portion of the Total Facility and a facility fee
equal to one-half  of one  percent  (0.50%) per annum of the amount of the Total
Facility  payable  on the  first  anniversary  of the  Agreement  and  one  each
subsequent anniversary thereof.

The initial  term of the Loan  Agreement  is three  years at which time,  unless
extended,  all  amounts  then  outstanding  must be repaid.  The Loan  Agreement
contains prepayment  penalties in the event it is terminated prior to expiration
of its initial  term.  The Loan is secured by first and prior liens and security
interests  encumbering  substantially  all of  the  assets  of the  Corporation,
including  inventory,   equipment,  accounts  receivable,  general  intangibles,
trademarks and tradenames.


                                      - 2 -

<PAGE>



Also on November 22, 1996 the Company  completed  the sale of $5,000,000 of 8.0%
convertible  subordinated  notes, due November 22, 2001 (the "Notes"),  to Banca
del  Gottardo  in Lugano,  Switzerland.  The Notes were  issued at face value of
$5,000,000.  The Notes were issued with warrants to purchase  200,000  shares of
the Company's  common stock,  $.01 par value (the "Common Stock") at an exercise
price of $5.00 per share (the "Gottardo  Warrants").  The notes are  convertible
into  1,000,000  shares of the Company's  Common Stock at a conversion  price of
$5.00 per share.

In connection  with the issuance of the Notes,  the Company issued an additional
warrant to purchase 150,000 shares of Common Stock (the  "Additional  Warrant").
The exercise  price for the  Additional  Warrant is the same as for the Gottardo
Warrants.

The Company used the proceeds from the Loan and Notes (net of placement  fees of
$509,406)  to repay the  remaining  balance  of its Series A Notes due to Nomura
Holding America, Inc in the amount of $12.7 million.

Passage of Telecommunications Act of 1996

On February 8, 1996,  Congress enacted the  Telecommunications  Act of 1996 (the
"1996 Act") instituting a number of fundamental changes in the regulation of the
telecommunications  industry  in the United  States.  Congress  stated  that its
intent is to create a "pro-competitive,  de-regulatory national policy framework
designed  to  accelerate   rapidly   private   sector   deployment  of  advanced
telecommunications and information technologies and services to all Americans by
opening all  telecommunications  markets to competition." The 1996 Act generally
is designed to open local telecommunications markets to competition and thus may
increase alternatives for the use and installation of the Company's products and
services.  In  addition,  the 1996 Act  requires  local  telephone  companies to
eliminate  subsidies  of its pay  telephone  services  and to treat  its own and
independent  payphones  in a  nondiscriminatory  manner.  The  1996 Act is being
implemented  through  a  number  of  separate  proceedings  before  the  Federal
Communications Commission (the "FCC") and the courts at this time.

Prior to October 1996,  the Company's  customers who own private pay  telephones
were  entitled  to $6.00 per phone per month in  compensation  for calls made by
end-users  dialing access codes to reach  long-distance  carriers other than the
one  pre-subscribed  to the  payphone.  In  response  to the 1996  Act,  the FCC
replaced  this  compensation  program  with a revised  plan that  increases  the
revenue pay telephone owners will receive from their  payphones.  The FCC set an
interim,  flat- rate  compensation  amount of $45.85 per month per phone for the
period  October  1996 to October  1997.  After that,  pay  telephone  owners are
entitled to receive compensation on a per-call basis for each of these completed
calls assuming  appropriate methods for identifying and tracking such calls will
be readily available.  As of February 24, 1997 a review of this order is pending
in the United States Court of Appeals for the D.C.  District.  The  compensation
obligation  applies  to  completed  access  code  calls  (such  as  10ATT  or  1
800-CALLATT)  and for calls to toll-free  800 numbers when such calls  originate
from pay telephones.  The FCC also concluded that state limitations on the price
of a local coin call must be eliminated, effective in October 1997. After

                                      - 3 -

<PAGE>



that date,  pay  telephone  owners will be permitted  to set whatever  rate they
choose for local calls placed from their pay telephones.


II.  TELECOMMUNICATIONS SERVICES

Principal Service Products

Automated  Operator  Services.  Approximately  60% of the Company's 1996 service
revenues were  generated by the provision of automated  operator  services.  The
predominant  proportion  of these  revenues is  generated by the  Company's  own
proprietary automated operator  technologies,  Intelli*Star(R),  Intelli*Max(R),
and Intelli*Serv(R).

An automated  operator  system is a  combination  of hardware and software  that
performs,  without  human  intervention,  all of  the  functions  necessary  for
completing an operator assisted telephone call (i.e., collect, calling card, and
credit card calls) and a range of other pay  telephone  services  and  features.
Each system performs the functions previously  performed by live operators.  The
pay  telephone,   or  multi-line  system,   provides  callers  with  appropriate
instructions in a digitized human voice for entering billing  information (i.e.,
a calling card number,  or a  terminating  phone number for a collect  call) and
completes the calls.  For example,  in the case of a collect call, a synthesized
voice  directs the caller to speak his name into the pay  telephone  handset and
the  caller's  response is  digitally  recorded and played back when the call is
answered at its destination.  The called party is instructed to press "1" on his
telephone, or, if the system is configured with voice recognition capability, to
say  "yes",  if he wishes to accept  the call.  The  automated  operator  system
records all the appropriate call and billing  information for later retrieval by
the telephone  owner,  all without human operator  assistance.  Calls  requiring
human operator assistance,  such as person-to-person  calls, emergency calls and
calls billed to a third party, are routed to live operators  selected by the pay
telephone or call processing system owner.

By  performing  most operator  functions,  Intellicall's  systems  substantially
reduce the need for (i) an  operator-assisted  call to be routed first to a live
operator  service and then routed to the final  destination,  a process known as
"backhauling,"  and (ii) centralized  switching  equipment.  As a result,  these
systems  generally  allow  the  owner of a pay  telephone  to  provide  operator
services more  efficiently  and profitably than a centralized  operator  service
provider, and at a lower cost to the consumer.

The Company provides billing and collection services to owners of pay telephones
who use the Company's automated operator  technology.  Billing and collection is
the process  whereby owners of pay telephones  and  multi-line  call  processing
systems  receive  payment for the  non-coin  calls  processed  by the  Company's
automated  operator  systems.  The billing and collection  process  includes the
accumulation of phone call billing  information,  editing and formatting of that
data, and processing the data for billing through LECs. Call data is accumulated
by  both  the  periodic  receipt  of  computer  disks  and  by  electronic  data
transmission.


                                      - 4 -

<PAGE>




Intellicall's principal automated operator technology is the Intelli*Star system
which is designed to operate in pay  telephones.  The Company  also  markets two
other automated operator systems, Intelli*Max and Intelli*Serv.  Intelli*Max and
Intelli*Serv are multi-line  systems  designed to operate  principally in hotels
and inmate facilities.  The Company does not sell its automated operator system,
but licenses the  technology to owners of pay  telephones  and  multi-line  call
processing systems through long-term license agreements.

Under its most common Intelli*Star  license agreement,  Intellicall owns and has
the exclusive  right to process the stored call and billing  information  and to
bill and collect the related call revenues.  The Company pays commissions to the
owners of the pay telephones,  or multi-line  call processing  systems under two
basic billing and collection  programs.  These programs are the "Easy"  programs
and the "Unbundled" program. A description of each program is set forth below.

     "Easy"  Programs.  The automated  operator  system (i.e.  the  Intelli*Star
     equipped pay telephone or the Intelli*Max or  Intelli*Serv  system) records
     all pertinent call and billing  information for all calls made from it. The
     information  is stored in the memory of the pay  telephone,  or  multi-line
     system, for retrieval by the owner, utilizing Company designed hardware and
     software, and a personal computer. The owner transfers the information from
     the system to his personal  computer and stores it on a diskette.  The call
     information is forwarded to Intellicall via the diskette, or alternatively,
     transmitted  electronically  to Intellicall.  Intellicall edits the billing
     information,   rejects  certain  unbillable  call  records,  reformats  the
     information  and bills and  collects  the  related  call  revenues  through
     third-party  billing agents and ultimately through the regulated  telephone
     companies.  Intellicall  pays the  owner a flat  commission  rate  based on
     historic  traffic.  The  owner  pays  no call  validation  or  billing  and
     collection  charges  but  must  maintain  traffic  levels  consistent  with
     historic activity.  Intellicall assumes responsibility for uncollected call
     revenues under the Easy programs.  These  programs,  known as  "Easy*Star",
     "Easy*Max(TM)" and "Jail*Star(R)", were initially introduced in 1993.

     "Unbundled" Program. Intellicall has adopted a marketing program to provide
     incentives  in the form of  reduced  fees to  owners of pay  telephones  or
     systems who contract directly with third parties for billing and collection
     services.  Generally under these unbundling  arrangements,  the owner sends
     the diskettes  containing the call and billing  information to the Company,
     which   reformats  the   information  and  submits  it  to  an  agreed-upon
     third-party  billing agent.  The  third-party  billing agent then bills and
     collects the revenues  and,  depending on the  particular  agreement,  pays
     amounts owed the Company by its customer directly or pays the pay telephone
     or system  owner,  who then pays the Company  amounts  owed.  The Company's
     compensation  includes  a  processing  fee  and a  percentage  of the  call
     revenues. Under this arrangement, Intellicall assumes no responsibility for
     any uncollected telephone calls.


                                      - 5 -

<PAGE>



As of December 31, 1996 the Company's  customers  were  operating  approximately
62,000  pay  telephones  and  other   equipment   utilizing  the   Intelli*Star,
Intelli*Max, and Intelli*Serv technology.

Live Operator  Services.  ILD, through its wholly owned subsidiary IOS, provides
live operator  services for pay  telephones,  hotels,  and inmate  facilities in
competition  with the regulated  telephone  companies and other operator service
providers.  IOS delivers its service through a third-party contract with another
operator  service  provider.  IOS's  operator  services are accessed  when calls
requiring  operator  assistance and/or alternate billing options are placed from
customer locations.  Such services involve the use of live operators to receive,
validate,  and complete the calls. The calls handled by IOS are billed according
to the  instructions  of the caller with charges for such calls appearing on the
billed  party's  monthly credit card  statement or regulated  telephone  company
bill.

IOS pays fees based on the call traffic  processed  pursuant to the  third-party
contract.  In turn,  IOS pays to owners of pay  telephones  and call  processing
systems who  subscribe  to its operator  services a  commission  based upon each
completed  call.  By  programming  the pay  telephones  and  multi-line  systems
utilizing  this service to  automatically  connect the caller to an IOS operator
for operator assisted calls, owners of pay telephones are able to obtain revenue
from operator-assisted non-coin calls.

IOS provides intrastate, interstate and international long distance services. As
of January 31, 1997, IOS was certified as a provider of operator  services in 34
states and provides services in four other states where certification is not now
required.  In addition,  IOS provides  interstate-only  operator  services in 12
states where it is not certified to provide intrastate services.

IOS has filed informational  tariffs and periodic reports as required by the FCC
and complies with all requirements  imposed by the Telephone  Operator  Consumer
Services  Improvement  Act of 1990.  IOS is  certified by the FCC to provide the
international services it offers under a Section 214 Authority.

Prepaid Calling  Services.  The Company  entered the prepaid  telecommunications
services  market in the second quarter of 1994. The prepaid  services market has
experienced rapid growth and, according to industry sources,  may already exceed
$1.0  billion  in annual  revenues.  The long term use of  prepaid  services  is
expected  to  be  a  competitive  and  convenient   alternative  to  traditional
away-from-home calling methods such as payment by coin, billed collect or billed
to a calling card. As a result,  prepaid calling cards are increasingly  sold in
retail  environments,  and used by  corporations  as  premiums  in a variety  of
marketing and promotional programs.

The  Company's  prepaid  services are  provided  through a  proprietary  service
delivery   platform   implemented  with  the  Company's   internally   developed
Intelligent Network Platform ("INP") technology.  Calls are priced at postalized
rates and unlike the operator  services  industry,  currently  carry no operator
surcharges. Calls may be originated and terminated in all 50 states, Puerto Rico
and the U.S. Virgin Islands. Calls may also be terminated in over 200 foreign

                                      - 6 -

<PAGE>



countries.  Callers  access the  facility  by dialing an "800"  number  from any
touch-tone  telephone.  Through a digitized  voice, the system requests that the
caller  enter a personal  identification  number  ("PIN"),  and the  destination
telephone  number before  completing  the call.  Each PIN is allocated a certain
number of minutes for placing telephone calls. The Company's system monitors the
amount of time used and notifies users when their allotted time is expiring. The
principal  advantages  to users of prepaid  calling  services are: (i) the lower
cost of prepaid  telephone calls,  compared to the cost of placing calling card,
credit card, or collect calls, and (ii) the ease of use.

Since 1994  Intellicall  has  continued  to refine its  prepaid  technology  and
network to meet high volume market  requirements,  identify reliable sources for
volume  production  of a  diversified  range of both plastic and paper cards and
enhance and expand its customer  service  network.  The Company has also focused
its  marketing  efforts on  developing  a strong  base of retail  customers  and
expanding   its   base   of   corporate   customers   who  use   phonecards   as
premiums/incentives for a variety of marketing programs. Management believes the
Company's  technology and marketing  strategy have  positioned it to continue to
compete  effectively  with other  providers of prepaid  services with unique and
customized product offerings.

Long-Distance  Resale.  ILD offers  switched and  dedicated 1+ services  under a
reseller  agreement  executed by the Company with Sprint.  The Company buys such
services in bulk for its own use and for resale by ILD to its customers at rates
which are  negotiated.  The  Company  and ILD provide  customers  with  periodic
reporting  of  telephone  call  detail  in a  form  that  assists  customers  in
controlling and monitoring telecommunications costs.


Sales and Marketing

All of the Company's  services,  except for Prepaid Calling  Services,  are sold
primarily to customers who purchase its telecommunications  equipment.  Operator
services  and  resale  of long  distance  service  are an  integral  part of the
operation of pay telephones and multi-line call processing  systems.  All of the
Company's sales and marketing  personnel for the private pay telephone  industry
are trained in the operation of the ancillary  services which the Company offers
its  customers.   The  Company  markets  itself  as  "The  Full  Service  Public
Communications Company," which it believes is a competitive advantage over other
manufacturers  of pay  telephone  and  related  equipment  in the  U.S.  Private
Payphone Industry.

The Company markets its prepaid services with a dedicated marketing team focused
on retail and premium/incentive applications. Potential customers are identified
and qualified  through  referrals from existing  customers,  personal  contacts,
trade shows and advertisements.  The marketing staff provides in-depth proposals
that  illustrate  how  prospective  customers  can achieve  their  financial and
marketing objectives by using the Company's services and after-sales support.




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Competition

The Company competes with a large number of  long-distance  and operator service
companies in the  provision of automated  and live  operator  services,  prepaid
calling and long-distance  services,  many of which have superior  technical and
financial  resources  than the  Company.  AT&T,  MCI,  and Sprint  dominate  the
operator services market and long-distance  industry in general.  Competition in
these  markets is based upon  price,  commission  programs,  quality of service,
customer reporting and customer service.

In recent years, AT&T has intensified an aggressive  marketing campaign designed
to recapture market share from its major competitors,  including MCI and Sprint,
and from the operator services industry,  including  automated and live operator
services, such as those provided by the Company. The marketing campaigns include
increased  emphasis  on brand  awareness,  encouraging  consumers  to use AT&T's
proprietary  calling card,  which  currently  cannot be billed by other operator
service providers,  and encouraging  consumers to access AT&T when using another
carrier's  system.  This  competition  continues  today  with new "dial  around"
offerings such as 1-800 COLLECT,  1-800-CALLATT  and the growing prepaid calling
industry. Since their introduction,  these factors have had a materially adverse
effect on the Company's and its customers' call revenues.

The  combination  of the above factors  reduced the number of operator  assisted
telephone  calls which the Company  could bill  through its  automated  and live
operator  service  products,  and from  which the  Company  derives  most of its
revenue and income.

The 1996 Act permits the Regional Bell  Operating  Companies  ("RBOCs") to offer
long-distance  services,  including the provision of operator services,  outside
their home telephone regions and establishes conditions upon which they would be
permitted to enter this market within their regions. It is expected that in 1997
one or more of the RBOCs  will  request  authority  to enter  the  long-distance
market within their regions.



                                      - 8 -

<PAGE>



III.  TELECOMMUNICATIONS EQUIPMENT

Industry Overview

The U.S. Public Telecommunications Industry. On June 15, 1984 the FCC authorized
competition  in the operation of pay telephones and allowed pay telephones to be
regulated  by the  states.  Since  that  date,  substantially  all  states  have
authorized the installation and operation of private pay telephones.  Subject to
state and federal  regulation,  pay telephones may be placed in public areas and
commercial  establishments such as airports,  convenience stores,  supermarkets,
hotels, hospitals,  service stations and restaurants. Pay telephones may also be
placed in  confinement  facilities  to provide  collect-only  services to inmate
populations.  Owners of pay  telephones  collect  all  monies  deposited  in the
telephones,  pay applicable  telephone line charges and site commissions and are
responsible for telephone installation,  maintenance, repair and compliance with
applicable regulations.

The largest  networks of pay  telephones  in the United  States are  operated by
Local  Exchange  Carriers.  Many of the pay  telephones  used  in  these  public
telecommunications networks are not equipped with advanced technology. The local
telephone  companies  are  recognizing  the  need to  improve  productivity  and
profitability in their pay telephone operations, and that new services are being
demanded by users of public communications  networks. As a result, many of these
companies  have  recognized  the need for  intelligent  products and are seeking
technology  that would enable the  development  of new service  offerings.  Many
local telephone companies have begun to install intelligent  payphone technology
and to issue  requests for  information  to equipment  vendors for  proposals to
upgrade the functionality of their networks.

The International Public Telecommunications Industry. Many foreign countries are
expanding their telecommunications infrastructure.  These countries realize that
the  installation of modern  technology is integral to their continued  economic
development and ability to attract foreign investment. Accordingly, many foreign
governments, particularly in newly industrialized countries, are privatizing and
deregulating their telecommunications operations.

The Company's management believes that one of the first areas of development for
many countries  will be their public  telecommunications  infrastructure.  Faced
with enormous  investment  requirements  and limited  financial  resources,  the
Company  believes  that  developing  countries  will  select  telecommunications
technologies  and  strategies  that are easily  deployed,  cost  effective,  and
operationally  efficient.  In April 1993, the Company introduced a new family of
products,  including pay telephones and INP's, to address this new international
market.

Products

Pay Telephones.  The Company  designs,  manufactures  and markets pay telephones
which  incorporate  advanced  technology that internally  performs the functions
associated with placing a pay telephone call. The Company's two principal phones
are the UltraTel(R) and the line- powered AstraTel 2(R). The UltraTel phone is a
coin-operated, intelligent pay telephone sold in

                                      - 9 -

<PAGE>


a number of housings familiar to users of pay telephones and requires electrical
power  at the  site  of  installation.  The  AstraTel  2 is an  intelligent  pay
telephone  introduced  by  the  Company  late  in  1996  and is  powered  by the
electrical current provided by the network.

The Company's telephones operate by means of advanced microprocessor  technology
located  within  the  housing.  When a call  is  initiated,  the  microprocessor
automatically  performs  a series of  functions  that  include  determining  the
applicable  rate  for the  call,  and  determining  whether  the  call  has been
answered.  The  Company's  pay  telephones  communicate  with a caller  by voice
messages  digitally  synthesized  and stored in memory chips  located in the pay
telephone.

Among the most important features of the Company's pay telephones is the ability
to reliably  and  accurately  detect  whether the call has been  answered.  This
answer detection  capability is not dependent upon an electronic signal from the
central office of the regulated telephone company.  Accurate answer detection is
important to the  successful  operation  of a private pay  telephone in order to
ensure that all completed calls are properly  billed and that  incomplete  calls
are not billed.

All programmable  features of the Company's pay telephones may be altered from a
remote location by means of the Company's  proprietary software using a personal
computer.  These  programmable  features  include  the rate  tables and  certain
management  information  capabilities  that enable the owner to determine if the
pay telephone requires service or coin collection.  These management information
and diagnostic  capabilities  eliminate  unnecessary coin collection and service
trips to the pay telephone location.  In addition,  certain  enhancements may be
added to the  Company's  pay  telephones  from a remote  location.  The  Company
believes that this feature  reduces the risk that its pay telephones will become
obsolete  due to  technological  advances  made  after  the pay  telephones  are
installed and permits rapid response to regulatory changes.

The  Company's  pay  telephones  are  primarily  available  in  either a Western
Electric or GTE style housing. Most models are solely coin operated, some accept
coins and are also  equipped  with a credit  card  reader  and some only  accept
credit cards. The Company also sells retrofit kits that give the Company's early
models  of pay  telephones  or  competitive  private  pay  telephones  the  same
capability as the Company's more advanced models.

Intelli*Star.  The Intelli*Star system is an automated operator product licensed
to owners of pay  telephones.  The  Company's  UltraTel  line of pay  telephones
requires the addition of a separate  integrated  circuit board,  commonly called
the I*Star board, to complete the system. This separate integrated circuit board
is  attached  to the  pay  telephone's  operating  circuitry.  In the  Company's
AstraTel  line of pay  telephones,  Intelli*Star  is  activated  by  means  of a
software   enhancement,   and  requires  no  additional   integrated  circuitry.
Intelli*Star  is available on every pay telephone model intended for sale in the
United States.

Intelli*Max and  Intelli*Serv.  Intelli*Max and Intelli*Serv are multi-line call
processing systems targeted for large, multi-line institutions, primarily hotels
and inmate  facilities.  These  multi-line  call  processing  systems offer many
features similar to Intelli*Star,  including  automated calling


                                     - 10 -

<PAGE>

card and collect  calling and answer  detection.  The Company's  multi-line call
processing  systems  enable  the owner to control  all forms of call  rating and
provide consolidated reporting on all call activity.

International and Regulated Market Products.  The Company designs,  manufactures
and  markets a family of  products  designed  to  provide  advanced  intelligent
network  features to public  communications  networks  in the United  States and
internationally.  These  products  include  intelligent  pay telephones and call
processing,   network  control  and  business  management  systems  designed  to
facilitate  the  deployment  of  intelligent  public  access  telecommunications
systems in developing countries.  Alternatively,  these products can be utilized
by local  telephone  companies  in the  United  States to  upgrade  the  systems
management capability of existing pay telephone networks.

The  telephones  designed for these  markets  each  contain a single  integrated
circuit board.  A significant  advantage of these  integrated  circuit boards is
that they  contain a common  architecture  for  products  utilized in all market
segments.  As a result,  the pay  telephones can be configured for virtually any
environment   principally  by  the  implementation  of  software  changes.   The
telephones  allow  use of a  variety  of  payment  systems  including  U.S.  and
international  coinage,  credit cards and several  types of  pre-payment  cards,
including  cards based on PINs,  magnetic  stripe cards and  integrated  circuit
cards  ("chip  cards").  Additionally,  the  telephones  can  be  operated  with
auxiliary power sources or power supplied by telephone  lines.  The products can
be utilized in a wireless, including cellular, environment and can operate using
solar power.

Sales and Marketing

U.S.  Private  Payphone  Market  Sales.  Through  its own  direct  sales  force,
consisting of six persons,  the Company sells, and licenses  technology for, pay
telephones,  multi-line  systems and related  services to its customers,  who in
turn either sell the  products to third  parties or own and operate the products
on  leased  sites.  Owners  of  the  Company's  products  lease  sites  for  the
installation  of their  equipment,  operate and maintain the equipment,  and pay
site commissions based upon the revenues generated from the equipment.

The  private  pay  telephone  market is largely  based  upon the  ability of the
Company's  customers  to secure  sites  for  telephones.  Competition  for sites
(either for locations  having no pay telephone or call processing  system or for
sites that are held by other  providers,  which may include,  in the case of pay
telephones,  the local  telephone  companies and in the case of call  processing
systems, AT&T) is primarily based upon commissions offered to site owners.

International  and U.S.  Regulated Market Sales. The Company currently employs a
sales  and  sales  support  staff of six  persons  charged  with  sales to these
markets.

The  Company  augments  its  sales  staff  by  contracting  with   international
distributors  and  marketing  representatives.  Distributors  and/or  agents are
subject to the requirements of the Company's 

                                     - 11 -

<PAGE>


distributor/agent  agreements,  and must  agree to  comply  with all  applicable
United States and international  laws regarding the sale of products outside the
United States of America.  The market defined by local telephone  companies will
depend on the ability of the Company to  demonstrate  its  advanced  intelligent
network   technology,   and  provide   products  to  upgrade   existing   public
communications networks. The Company believes that its experience as a leader in
the  public  communications  market  since  1985 is an  important  factor in the
evaluation of its products for use by local telephone companies.

Manufacturing and Assembly

The Company's products are principally assembled at the Company's  manufacturing
facility in McAllen,  Texas.  After the products are  assembled at the Company's
manufacturing facility, they are tested before shipment to the purchaser. Once a
product is shipped to a U.S. private payphone  industry customer by the Company,
the  Company is not  responsible  for  ensuring  that the  product  is  properly
installed,  maintained or operated in  accordance  with  applicable  federal and
state  regulations.  The Company has agreed to assist in the installation of pay
telephones and network management systems with respect to certain  international
and regulated market customers.

The Company  purchases  certain  components from  single-source  suppliers.  The
Company believes that alternative sources are available and that an interruption
in supply would not have an enduring  impact on its results of operations.  As a
result of market factors,  suppliers of certain components used in the Company's
equipment may occasionally  place the Company on allocation for those parts. The
Company   continues  working  to  secure  alternate  sources  for  single-source
components.

Warranty, Maintenance and Service

The Company  provides free repair service on all  Intelli*Star  boards which are
properly  licensed  and used in UltraTel  payphones.  The Company  provides  the
original  purchaser  of its other  products a limited  one-year  warranty on all
electronic  components,  and a limited  90-day  warranty  on all other parts and
equipment.  The Company  offers a two year  warranty  on  AstraTel 2  electronic
components and a five year warranty to original  owners of AstraTel 1 electronic
components.  The Company's  technical  support  staff at its  corporate  offices
currently  provide  support  services  over the  telephone to customers who have
installation  or operational  questions.  The Company does not currently offer a
maintenance  agreement for its products but does provide  non-warranty  service.
Most  warranty  and  non-warranty  service  is  provided  by the  Company at its
manufacturing facility in McAllen, Texas.

The Company holds training classes for its customers on how to install,  operate
and maintain the Company's products.



                                     - 12 -

<PAGE>


Competition

The Company  competes  against other private pay telephone  manufacturers,  call
processing system manufacturers, and software providers. The Company's principal
competitors in the U.S.  private payphone market are Elcotel,  Inc.,  Technology
Services Group, Inc. and Protel, Inc. (a subsidiary of Inductotherm  Industries,
Inc.).

The 1996 Act requires, among other things, that LEC's end all subsidies to their
own pay telephone  services and provide  services to  independent  pay telephone
providers on the same rates, terms and conditions as they offer to their own pay
telephone  services.  By equalizing the basis for competition  between the local
telephone  company  and  independent  pay  providers,  the 1996  Act may  create
additional  opportunities  for  existing  pay  telephone  providers,  or for new
entrants, to compete with the LEC's.

Numerous  entities  compete  with  the  Company  in  the  international   public
communications  markets,  including many larger and better capitalized companies
with  greater  experience  in the  marketing  of products  internationally.  The
Company has adopted a strategy of focusing  its  marketing  efforts on countries
with a low ratio of public  communication  lines to total population,  where the
greatest growth in sales of public communications  equipment is projected.  Many
of the Company's competitors have adopted a similar strategy.

Although  the Company is  encountering  and  expects to  continue  to  encounter
intense  competition,  the Company believes that its products are competitive in
its markets based upon equipment  capabilities and quality.  Since the telephone
industry is subject to rapid technological  change, the Company believes that it
will continue to be required to develop  improved or additional  products and to
continue  to reduce  the cost of  existing  products  in the  future in order to
remain  competitive.  The Company's ability to develop additional  products will
depend  generally in the foreseeable  future on its ability to generate  working
capital internally.

The market for international  public  communications is highly competitive,  and
numerous  competitors  are  larger,  are  better  capitalized  and have  greater
experience  in  marketing  their  products  internationally.  In  addition,  the
Company's  international  marketing  efforts  are  subject to the risks of doing
business  abroad.  Consequently,  there can be no assurances  that the Company's
efforts in international markets will be successful.


IV.  OTHER BUSINESS FACTORS

Research and Product Development

The  Company's  research  and  development  programs  are  currently  focused on
developing new products and product enhancements,  improving product reliability
and reducing the manufacturing costs of the Company's  products.  For the fiscal
years  ended  December  31,  1996,  1995,  and 1994,  research  and  development
expenditures were approximately $2.8 million ($2.18 million of

                                     - 13 -

<PAGE>



which were  capitalized  software  costs),  $4.9 million ($2.55 million of which
were capitalized  software costs),  and $5.6 million ($2.6 million of which were
capitalized software costs) respectively. The Company believes that new products
and  product  enhancements  will  increase  its  market  opportunities  and  are
essential to its long-term growth. The Company's ability to fund future research
and  development  costs will be  dependent  on its ability to  generate  cash in
excess of its operating needs.

Patents, Trademarks and Licenses

Patents

The Company  holds 23 United States  patents and has numerous  United States and
foreign pending patent applications  relating to the Company's  Intelli*Star and
other technology.  These patents cover the ability to complete automated collect
telephone  calls,  perform  certain  validity  checks and  internally  store and
retrieve  data  files  from  telephones,  as  well as many  other  features  and
structures of pay telephones. The Company considers its patents important to its
business.

Prior to 1993 the  Company  had never  granted  to third  parties  a license  to
manufacture or market competing pay telephones or call processing equipment that
performs the critical public telephone and automated operator functions patented
by the Company.  During 1993,  however,  certain  other  manufacturers  began to
market pay telephones and call processing  equipment that perform  functions the
Company believes are covered by its patents.  In 1994, as a result of litigation
commenced by one such  manufacturer  seeking a  declaratory  judgment that their
products  did not  infringe on the  Company's  products,  the  Company  licensed
certain  of its  patents  for its store and  forward  technology  for an initial
licensing fee and various ongoing fees.

Trademarks

The Company has  registered in the United States its  trademarks  "Intellicall,"
"AstraTel,"  "UltraTel,"  "Intelli*Serv,"  "Intelli*Max," "VICS," "Intelli-Pro,"
"Intelli-Pro Plus,"  "Jail*Star," and "Intelli*Star".  The Company also owns the
trademarks "Intelli*Mate," "E*Z Collect," "Relay," "Check*Mate," "Star*Message,"
"Turbo*Star",  "Easy*Star" and "Easy*Max".  The Company considers its trademarks
important to its business.

Licenses

In April 1993 the Company  obtained an  exclusive  patent  license  from Gateway
Technologies,  Inc.  ("Gateway")  under which the Company received rights to use
and sub-license  certain call processing  technology.  The license  arrangements
with Gateway were modified in June 1994.  Under the modified  arrangements,  the
Company  licensed  certain of its  patents to Gateway,  the  Company  received a
license from  Gateway to use certain of its  patents,  and Gateway is obliged to
share  revenues  received  from  sub-licensing  certain  of  Gateway's  and  the
Company's  patents.  The license is effective until June 1997 subject to renewal
rights.


                                     - 14 -

<PAGE>



Effective  January 1, 1992 the  Company  entered  into an amended  and  restated
patent license agreement with  MessagePhone,  Inc. ("MPI") pursuant to which the
Company licenses MPI's automated voice messaging patents. The license allows the
Company  to  offer  voice  messaging  services  to  its  Intelli*Star  and  call
processing  customers.  Pursuant to this agreement,  the Company makes quarterly
payments to MPI. The license currently expires on July 30, 2008;  however, it is
effective until the expiration of the MPI patents,  including any  continuations
of such patents.

The Company  licenses  voice  recognition  products used in  Intelli*Max  and in
certain pay  telephone  locations,  pursuant to a license  agreement  with Voice
Control Systems.  The Company pays monthly license fees to Voice Control Systems
on voice  recognition  products  manufactured  and sold as part of its automated
operator technology.

Regulation

Telecommunications  services and equipment offered by the Company are subject to
varying degrees of regulation at both the federal and state levels. There can be
no assurances that changes in such  regulation,  if proposed and adopted,  would
not have an adverse impact on the operations of the Company and its customers.

Federal.  The Communications  Act of 1934 (the "1934 Act"), as amended,  governs
the provision of interstate  services  offered by the Company and its customers.
The FCC has  enacted  rules  governing  the  provision  of  interstate  operator
services  that  include,  among  other  things,  filing  informational  tariffs,
providing  notices to end-users  of the identity of the service  provider in the
form of  postings  and verbal  announcements,  and  providing  rate  quotes upon
request of the calling  party.  A verbal  announcement  identifying  the service
provider also must be given to recipients of collect calls from pay  telephones,
and rate  quotes  must be  provided  to them upon  request.  Other  requirements
include a  prohibition  on  blocking  access to  alternative  telecommunications
carriers  via  certain  access  codes.  The  FCC has  declined  to  impose  such
requirements on operator  services  offered in connection with pay telephones in
confinement facilities.

The Company  issues and relies upon  tariffs  filed  pursuant to the 1934 Act to
govern its provision of interstate  prepaid services.  The FCC has the authority
to  review  these  tariffs  and may  reject  or  prescribe  rates or terms if it
concludes the Company's tariffed provisions are not just and reasonable.  All of
the  tariffs  for  prepaid  services  filed  with the FCC have gone into  effect
without  opposition.  However,  the FCC  recently  concluded  that  non-dominant
providers of interstate  interexchange services (which include the Company) must
withdraw  their tariffs on file at the FCC by September 1997 and rely instead on
contracts  or other  arrangements  with  their  customers  in the  future.  This
decision  is under  review in the United  States  Court of Appeals  for the D.C.
Circuit.  The court has stayed the  effectiveness  of the FCC's rule pending the
completion  of its review,  which is not  expected  until the end of 1997 at the
earliest.


                                     - 15 -

<PAGE>



The Company  complies  with the FCC's  regulations  governing  the  provision of
operator and prepaid  services to  international  destinations  and has obtained
Section 214 authority from the FCC to provide its international services.

The Company's  private pay  telephones and call  processing  systems must comply
with technical  requirements  contained in Parts 15 and 68 of the FCC's rules in
order to operate  and/or be  connected  to the  public  telephone  network.  The
Company has  performed  those tests  necessary to assure  compliance  with these
technical and operational requirements and has obtained the proper registrations
and/or  certifications  from the FCC for all its products.  The Company  updates
these registrations and/or certifications  periodically and the Company believes
that such registrations and/or certifications will be routinely granted.

The Company's  customers who own private pay telephones earn revenues from calls
placed from their telephones, and at present receive compensation from end-users
on a per-call basis for coin- sent-paid calls,  and from long distance  carriers
for certain  non-sent-paid  calls. Prior to October 1996, such owners of private
pay telephones  were entitled to $6.00 per phone per month in  compensation  for
calls made by end-users  dialing  access codes to reach  long-distance  carriers
other than the one pre-subscribed to the payphone.  In response to the 1996 Act,
the  FCC  replaced   this   compensation   program  with  a  revised  plan  that
substantially increases the revenue pay telephone owners will receive from their
payphones. The FCC also concluded that state limitations on the price of a local
coin call must be  eliminated,  effective in October 1997.  After that date, pay
telephone  owners will be permitted  to set whatever  rate they select for local
calls placed from their pay telephones.

In  addition,  the FCC  concluded  that  pay  telephone  owners  should  receive
compensation from  interexchange  carriers for certain calls originated at their
pay telephones.  The  compensation  obligation  applies to completed access code
calls (such as 10ATT or 1  800-CALLATT)  and for calls to toll-free  800 numbers
when such calls  originate  from their pay  telephones.  The FCC set an interim,
flat-rate  compensation  amount  of $45.85  per  month per phone for the  period
October 1996 to October 1997.  After that, pay telephone  owners are entitled to
receive  compensation  on a  per-call  basis for each of these  completed  calls
assuming  appropriate  methods for  identifying  and tracking such calls will be
readily available.  As of February 24, 1997 a review of this order is pending in
the United States Court of Appeals for the D.C.  District.  The Company does not
participate in revenues derived from any of these compensation plans, and may be
required to pay all or a portion of these amounts for completed  calls placed at
pay  telephones  by users of its prepaid  calling  cards.  If the FCC's order is
upheld  on  appeal,  the  financial  impact,  if any,  of such  payments  on the
Company's  prepaid calling card business  cannot be determined with  specificity
until the number of calls  placed from pay  telephones  is known,  the amount of
compensation per call is determined by the Court of Appeals and the availability
of real-time call tracking mechanisms is in place and generally available.

It is anticipated that the  interconnection  arrangements and regulations  under
which the local telephone  operating  companies and private pay telephone owners
have provided pay telephone services will be modified next year, as the 1996 Act
expressly precludes the local telephone

                                     - 16 -

<PAGE>


operating companies from discriminating between their pay telephones and private
pay  telephones.  The FCC  recently  ordered the local  telephone  companies  to
reclassify their pay telephone service from regulated to non-regulated status by
April 15, 1997. The manner in which the local  telephone  companies  provide pay
telephone  services to confinement  facilities will also change, as they are now
required by the FCC to offer their confinement facility pay telephones unbundled
from their basic local exchange  services.  The Company expects these changes to
benefit its private pay telephone owner customers.

The FCC has had under  consideration  for  several  years  proposals  that would
require most  interstate  long distance calls  initiated by dialing "0" from pay
telephones  to be  completed  using  one or  more  predetermined  long  distance
carriers  rather than through the automated  pay  telephone or operator  service
provider to whom the private pay  telephones are  pre-subscribed  ("Billed Party
Preference").  Some proposals would also extend Billed Party  Preference to most
intrastate  calls  initiated  by  dialing 0 as well as 0+ calls  initiated  from
confinement facilities. The Company, AT&T, certain other interexchange carriers,
certain local  exchange  operating  companies,  and certain penal  institutions,
among others,  are opposing this proposal.  Although the Company  believes it is
unlikely that such a proposal will ultimately be  implemented,  if it were to be
adopted and implemented as currently  proposed,  it could have an adverse impact
on the Company's business.

The FCC  also  has  under  consideration  three  alternatives  to  Billed  Party
Preference. In the first alternative, the FCC requested comment on whether a cap
or  ceiling  on 0+  call  rates  should  be  adopted  in lieu  of  Billed  Party
Preference.  The FCC indicated that the issue of rate caps for inmate phones may
be considered as part of this alternative.  In the second  alternative,  the FCC
solicited  comment on a proposal that operator service  providers (which include
the  Company's   customers  who  operate  pay   telephones   equipped  with  the
Intelli*Star technology) be required to disclose the exact amount that they will
charge  prior to each call.  The FCC is  considering  whether to apply this rate
disclosure  requirement to all operator  service  providers or only to providers
whose  rates are above a  specified  benchmark  level.  The FCC's  proposal  was
opposed by most  operator  service  providers  as  unwarranted  and  technically
infeasible.   Finally,  in  November  1996  the  Competitive  Telecommunications
Association  proposed as an alternative that all operator  service  providers be
required to state that rates are  available  on  request,  but not to provide an
exact  rate  quote  unless  the caller  specifically  requests  it. The  Company
believes  that both the rate  disclosure  and rate  availability  proposals,  if
adopted, may require additional  development to modify its Intelli*Star equipped
pay telephone  products,  and may require the  Company's pay telephone  provider
customers to retrofit  and/or  replace  existing pay  telephones  that they have
installed.  The  Company  believes  that  any  modifications  required  could be
developed and incorporated into its products.

Although  Billed  Party  Preference  and  its   alternatives   have  been  under
consideration  since 1987,  the Company now  believes  that the FCC may issue an
order addressing these  proposals,  at least in part,  sometime during 1997. The
Company  cannot  predict  whether  the  FCC  will  adopt  any  rate  cap or rate
disclosure proposal,  or if adopted,  whether a rate cap or rate disclosure will
be reasonable, and thus have no material adverse impact on the Company. However,
the  Company, 
                                     - 17 -

<PAGE>


in principle, is in favor of an alternative to Billed Party Preference,  and has
been  advocating  that the FCC adopt a reasonable  ceiling on rates for 0+ calls
since 1993. The Company is still  evaluating the  feasibility of rate disclosure
proposals,  but has indicated it  tentatively  supports some form of a statement
that rates are available upon request.

State. State regulatory  commissions in all but one state have established rules
and regulations governing the provision of private pay telephone services.  Such
rules typically  include  certification or registration;  notice to end users of
the  identity  of the  service  provider  in the  form of  postings  and  verbal
announcements;   requirements   for  rate  quotes  on  request;   call   routing
restrictions;  and maximum rates. While not necessarily uniform, these rules and
regulations  generally establish minimum technical and operational  requirements
to assure  that  public  interest  considerations  are  addressed.  Most  states
regulate rates for local and intrastate  toll calls placed from pay  telephones.
Initially  established  to  regulate  only  services  paid  for  by  coin,  such
regulations have been modified in a number of states to include the provision of
automated operator services and thus also apply to pay telephone providers using
the Company's Intelli*Star technology.  Other states have chosen to regulate the
provision of automated  operator services through rules established for operator
service providers rather than those  established for pay telephone  owners.  The
FCC recently  ordered that states must  eliminate any barriers to competition in
pay telephone services and pre-empted, effective October 1997, state regulations
limiting the rates charged for local coin calls.

The  Commonwealth of  Pennsylvania  has adopted rules which, if determined to be
applicable  to  private  pay  telephones,  would  require  modification  to  the
Company's   products  if  currently   installed  or  offered  for  sale  in  the
Commonwealth.  The modification  would permit users of private pay telephones to
enter a code  that  signals  the  local  telephone  operating  company  to block
transmission  of the  originating  telephone  number to called  parties who have
subscribed  to  Caller ID from  their  local  telephone  operating  company.  In
response to the Company's  petition seeking clarification from the Pennsylvania
Public  Utility  Commission on the extent to which such rules apply to non-local
telephone operating company pay telephones,  the Commission  rescinded the rules
with  respect to such  phones  pending  further  consideration.  The Company can
comply with such rules if ultimately determined to be applicable.

Although  many state  regulatory  commissions  regulate the  provision of inmate
telecommunications  services by private  providers through waivers of applicable
portions of their pay telephone  rules,  a growing number of states have adopted
separate  regulations   governing  the  provision  of  such  services.  In  some
instances,  states that do not otherwise  permit private pay telephone owners to
compete with regulated telephone companies have authorized such competition with
respect to confinement facilities.

The Company is currently  certified to provide intrastate prepaid services in 37
states and is seeking  certification in seven other states.  Six states in which
the  Company  provides  intrastate  prepaid  services  do not  require the prior
approval of the  respective  state  regulatory  commissions  in order to provide
services.  Most states in which the Company provides intrastate prepaid services
appear to have concluded  that providers of prepaid  services are subject to the
same  types 

                                     - 18 -

<PAGE>


of  regulations,  including that of entry and rates, to which  traditional  long
distance  carriers  are  subject.  Additionally,  several  states have  required
prepaid  service  providers to post bonds,  and in some cases,  pay local access
charges.  Several other states have instituted  hearings  and/or  proceedings to
consider what, if any, regulations should be adopted to assure proper disclosure
of terms, rates and conditions for consumer protection.  The Company knows of no
proposed  requirement  with which it could not comply if adopted in any state in
which it is not currently certified.  There can be no assurances,  however, that
the Company can obtain the appropriate  authorizations,  or that states will not
adopt  regulations  with which the  Company  either  cannot or may choose not to
comply,  and  thus  preclude  the  Company's  ability  to offer  certain  or all
intrastate  prepaid  services  in  those  states.  A  petition  before  the  FCC
requesting that it preempt state regulation of certain prepaid services has been
denied,  thus  permitting  the states to continue to  regulate  certain  prepaid
services to the extent permitted under their own enabling statutes.

The  Company has  obtained,  where  necessary,  the proper  intrastate  operator
services  authorizations  including,  where  applicable,  certificates of public
convenience and necessity (or similar certificates), and approval and acceptance
of its tariffs,  in those  states in which it provides  operator  services.  The
Company  complies with applicable state  regulations  governing the provision of
operator services.

Although most states now allow the competitive  provision of operator  services,
prepaid  services,  and private pay telephones,  there can be no assurances that
states will continue to allow competition in these areas or that states will not
adopt regulations that make competitive entry uneconomic.



                                     - 19 -

<PAGE>


Employees

As of  December  31,  1996 the  Company  had 221  employees,  of which  174 were
employed in  operations  and 47 were  employed in executive  and  administrative
capacities. The Company believes its employee relations are good.

Major Customers

One  single  customer  accounted  for  10.5% or $9.7  million  of the  Company's
consolidated revenues in 1996. No single customer accounted for more than 10% of
the Company's consolidated revenues during 1995 and 1994.

Seasonality

The  Company's  call  revenues  and  domestic  equipment  sales are  affected by
seasonal weather conditions  throughout the United States,  which tend to reduce
the number and duration of pay telephone  calls made in the winter  months,  and
which similarly reduces the number of outdoor payphone installations.


ITEM 2.  PROPERTIES.

The Company leases  approximately  32,000 square feet of space at 2155 Chenault,
Carrollton,  Texas, where its principal executive, sales and product development
offices are located.  The lease expires  December 31, 2001.  The Company  leases
approximately  42,000 square feet of manufacturing space in McAllen,  Texas. The
manufacturing facility lease expires in October, 1997.


ITEM 3.  LEGAL PROCEEDINGS.

The  Company is subject to various  legal  proceedings  arising in the  ordinary
course of its business.  It is the opinion of the management of the Company that
the ultimate  disposition of these  proceedings will not have a material adverse
effect on the Company's financial position or results from operations.


ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

Not applicable.

                                     - 20 -

<PAGE>



                                     PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED
STOCKHOLDER MATTERS.

Stock Prices

         The  Common  Stock  currently  trades  on the New York  Stock  Exchange
("NYSE") under the symbol ICL. The following  table sets forth,  for each of the
periods  indicated,  the reported high and low sales price per share on the NYSE
of the Common Stock.
<TABLE>
<CAPTION>
                                                           Common Stock
                                                           ------------
                                                       High              Low
                                                       ----              ---
<S>      <C>                                          <C>             <C>  
1996

         First Quarter................................$ 5 3/4         $ 3 1/4

         Second Quarter...............................  8 1/4           4 1/2

         Third Quarter................................. 5 1/2           2 7/8

         Fourth Quarter ............................... 6               3 7/8

1995

         First Quarter................................$ 4 5/8         $ 3

         Second Quarter...............................  6 7/8           3 7/8

         Third Quarter................................  7 1/4           3 3/4

         Fourth Quarter...............................  4 5/8           3 1/4
</TABLE>

      On December 31, 1996, the Company had approximately  1,230 stockholders of
record.

Dividend Policy

      The Company has never paid cash dividends on its Common Stock. The Company
currently  intends to retain any future  earnings  for use in its  business  and
therefore does not expect to pay any cash dividends in the  foreseeable  future.
Any future determination to pay cash dividends will depend upon the earnings and
financial  position  of the  Company  and such  other  factors  as the  Board of
Directors  of the  Company  may deem  appropriate  at that time.  The  Company's
agreement with its secured lender  prohibits the Company from paying  dividends.
See Note 2 to the Consolidated Financial Statements.





                                     - 21 -

<PAGE>



ITEM 6.  SELECTED FINANCIAL DATA.

      The following selected consolidated  financial information for each of the
five years in the period ended  December 31, 1996, is derived from the Company's
Consolidated Financial Statements. The information should be read in conjunction
with "Management's Discussion and Analysis of Financial Condition and Results of
Operations"  and the  Consolidated  Financial  Statements  and the notes thereto
included elsewhere in this Annual Report on Form 10-K.
<TABLE>
<CAPTION>
                                                                  Year Ended December 31,(1)
                                                                  --------------------------
                                                     1996         1995       1994       1993        1992
                                                     ----         ----       ----       ----        ----
                                                           (In thousands, except per share amounts)
<S>                                               <C>        <C>         <C>         <C>         <C>    
Statement of Operations Data:
  Revenues and Sales:
  Service revenues.......................         $ 76,905   $  54,558   $  60,059   $  69,187   $ 135,249
  Equipment sales .......................           15,884      19,944      23,322      15,939      19,268
                                                    ------      ------      ------      ------      ------
                                                    92,789      74,502      83,381      85,126     154,517
                                                    ------      ------      ------      ------     -------
                                                  
                                                 

  Cost of Revenues and Sales:
  Service revenues.......................           68,078      45,318      49,692      54,457     112,991
  Equipment sales .......................           17,690      21,454      27,221      13,068      16,043
                                                    ------      ------      ------      ------      ------
                                                 
                                                    85,768      66,772      76,913      67,525     129,034
                                                    ------      ------      ------      ------     -------
                                                 

  Gross profit...........................            7,021       7,730       6,468      17,601     25,483

  Selling, general and administrative 
    expenses.............................          (10,598)     (9,436)    (12,473)    (13,932)   (24,484)
  Provision for doubtful accounts........             (364)       (820)     (3,517)     (1,853)   (18,472)
  Research and development expenses......             (608)     (2,350)     (2,965)     (4,118)    (3,568)
                                                 ---------    --------    --------  ---------   ----------
  Operating loss.........................           (4,549)     (4,876)    (12,487)     (2,302)   (21,041)

  Gain on sale of assets.................              572       1,607          --       1,051         --
  Other income...........................              710         440       1,100       2,295      3,745
  Interest expense.......................           (2,918)     (3,310)     (3,079)     (2,338)    (4,029)
  Litigation settlement..................               --          --          --          --     (8,300)
  Minority interest......................             (113)         --          --          --         --
                                                     -----       -----       -----       -----      -----

  Loss before income taxes................          (6,298)     (6,139)    (14,466)     (1,294)   (29,625)

  Income tax benefit......................           1,303          --          --          --      4,733
                                                     -----       -----       -----       -----      -----
                                                 
  Net loss................................       $  (4,995)  $  (6,139)  $ (14,466)  $  (1,294)  $(24,892)
                                                 =========   =========   =========   =========   ========
                                                 
  Net loss per common and common
   equivalent share........................      $   (0.62)  $   (0.80)  $   (1.91)  $   (0.17)  $  (3.71)
                                                 =========   =========   =========   =========   ========
                                                
  Shares used in computing per share amount          8,024       7,672       7,571       7,660      6,717


Balance Sheet Data:
  Total assets.............................      $  45,254   $  48,644   $  58,799   $  72,851   $ 77,142
  Total long term obligations..............      $  20,107   $  10,796   $  25,894   $   2,346   $ 13,594
  Stockholders' equity (2).................      $  12,669   $  13,243   $  19,322   $  33,435   $ 34,418

<FN>

  (1) Certain  prior year amounts have been  reclassified  to conform to current
year presentation.

  (2)    The Company has never paid cash dividends on its Common Stock.

</FN>
</TABLE>
                                     - 22 -

<PAGE>



ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS.


Forward-Looking Statements - Cautionary Statements

         This Annual Report contains certain "forward-looking statements" within
the  meaning of  Section  27A of the  Securities  Act of 1933,  as amended  (the
"Securities  Act"),  and Section 21E of the Securities  Exchange Act of 1934, as
amended (the "Exchange Act"). Specifically, all statements other than statements
of historical  facts included in this report  regarding the Company's  financial
position,  business  strategy  and plans and  objectives  of  management  of the
Company   for  future   operations   are   forward-looking   statements.   These
forward-looking statements are based on the beliefs of the Company's management,
as well  as  assumptions  made by and  information  currently  available  to the
Company's  management.  When  used  in  this  report,  the  words  "anticipate,"
"believe,"  "estimate,"  "expect,"  and "intend" and words or phrases of similar
import,  as they relate to the Company or Company  management,  are  intended to
identify forward-looking statements. Such statements reflect the current view of
the  Company  with   respect  to  future   events  and  are  subject  to  risks,
uncertainties  and  assumptions  related to various factors  including,  without
limitation,   competitive  factors,   general  economic   conditions,   customer
relations,   relationships   with  vendors,   the  interest  rate   environment,
governmental regulation and supervision,  seasonality, product introductions and
acceptance, technological change, changes in industry practices, one-time events
and other  factors  described  herein  ("cautionary  statements").  Although the
Company believes that expectations are reasonable, it can give no assurance that
such  expectations  will prove to be correct.  Based upon  changing  conditions,
should any one or more of these risks or  uncertainties  materialize,  or should
any underlying  assumptions prove incorrect,  actual results may vary materially
from those described  herein as anticipated,  believed,  estimated,  expected or
intended.   All   subsequent   written  and  oral   forward-looking   statements
attributable  to the  Company  or persons  acting on its  behalf  are  expressly
qualified in their entirety by the applicable cautionary statements.


General

         The following is a discussion of the consolidated  financial  condition
and results of operations of the Company for 1996, 1995 and 1994. The discussion
should be read in conjunction with the Consolidated  Financial Statements of the
Company,  the  Notes  thereto  and  the  other  financial  information  included
elsewhere in this report. For purposes of the following  discussion,  references
to year periods refer to the Company's  years ended December 31. For purposes of
the following discussion, references to quarterly periods refer to the Company's
quarters ended March 31, June 30, September 30, and December 31.







                                     - 23 -

<PAGE>



Results of Operations

         The  following   table  sets  forth  certain  items  in  the  Company's
Consolidated  Statements of  Operations  as a percentage  of total  revenues and
sales and as a percentage of related sales for the years indicated:
<TABLE>
<CAPTION>
                                                 Year Ended December 31,
                                                 -----------------------

                                  1996       1995       1994       1993       1992
                                  ----       ----       ----       ----       ----
      <S>                         <C>        <C>        <C>         <C>       <C>  
      Revenues and Sales:

        Service Revenues          82.9%      73.2%      72.0%       81.3%     87.5%

         Equipment Sales          17.1%      26.8%      28.0%       18.7%     12.5%
                                 -----      -----      -----       -----     -----

                   Total         100.0%     100.0%     100.0%      100.0%    100.0%
                                ======     ======     ======      ======     =====


 Gross Profit Percentage:

        Service Revenues          11.5%      16.9%      17.3%       21.3%    16.5%
                                 =====      =====      =====       =====    =====

         Equipment Sales         (11.4)%     (7.6)%    (16.7)%      18.0%    16.7%                                             
                                 =====       ====      =====        ====     ====                                              
</TABLE>

1996 Compared to 1995
- - ---------------------

Service  Revenues.  Service  revenues  were  $76.9  million  for the year  ended
December 31,  1996,  compared to $54.6  million for the year ended  December 31,
1995. The table below provides a detailed  analysis of service  revenues by type
for the years ended December 31, 1996 and 1995 (in thousands).
<TABLE>
<CAPTION>
                                                   1996             1995
                                                   ----             ----
    <S>                                          <C>               <C>   
    Call Traffic Revenue..................       $46,581           $40,417
    Long-distance Resale..................         5,068             3,567
    Validation Services...................            --             2,567
    Operator Services.....................        21,609             6,722
    Prepaid Calling Services..............         3,647             1,285
                                                --------          --------
                                                 $76,905           $54,558
                                                 =======           =======
</TABLE>
Call traffic  revenues  increased  $6.2 million for the year ended  December 31,
1996  compared  to the year ended  December  31,  1995.  The  favorable  revenue
variance  reflects  primarily (i) a 10.7% increase in the number of phones using
the Company's  Intelli*Star  automated operator technology from 55,755 phones at
December  31,  1995 to 61,728  phones at December  31,  1996 and (ii)  increased
participation by the Company's customers in the "Jail*Star" program resulting in
significantly  higher revenues for inmate  facilities  providers.  The Jail*Star
program was first introduced in November 1995. Because of the continuing effects
of dial-around  competition,  there was a deterioration in the average number of
calls per day per phone,  partially offsetting the increased number of reporting
boards. The Company  anticipates that the number of calls made per day per phone
will continue declining in the future at rates similar to prior years.

                                     - 24 -

<PAGE>




Gross  profit from call  traffic  revenues  was $5.2 million or 11.3% of related
sales for 1996,  compared to $5.7  million or 14.1% for 1995.  The  absolute and
proportionate gross profit in 1996 was lower than in 1995 primarily because of a
change in the mix of call traffic revenue,  most  significantly  the increase in
 Jail*Star traffic processed. The Jail*Star program generally realizes a lower
gross margin than the Easy*Star  and bundled  programs.  In 1996,  27.8% of call
traffic revenue resulted from Jail*Star  compared to 1.1% in 1995. Other factors
affecting  gross profit margins  included:  (i) a decline in customers  entering
into so-called "Lone-Star transactions" (a transaction by which a customer makes
a one time  payment for a paid-up  license to use the  Intelli*Star  technology)
which  caused a reduction  of gross  profit from  $242,000 in 1995 to $33,000 in
1996,  and (ii) a $418,000  reduction in unbundled  revenues and gross profit in
1996 compared to 1995.

Long-distance resale revenues increased $1.5 million for the year ended December
31,  1996  over the year  ended  December  31,  1995.  Higher  revenues  in 1996
principally  resulted  from  an  increase  in the  number  of  customers  buying
long-distance  services.  Gross  profit on  long-distance  revenues for 1996 was
$585,000  or 11.6% of related  sales as compared to $378,000 or 10.6% of related
sales in 1995.

Lower validation service revenues compared to 1995 resulted from the sale of the
Company's call validating assets in June of 1995.

Operator service  revenues  increased  approximately  $14.9 million for the year
ended December 31, 1996 compared to the year ended December 31, 1995. The higher
revenue  resulted  primarily  from the  addition of new  customers  in 1996.  In
addition, on April 1, 1996, the Company entered into a new operating arrangement
with its  third-party  operator  service  provider.  The new agreement gives the
Company  greater  control of its customer  base, and  contractually  changes the
methods by which the Company  receives  payment for call traffic and by which it
pays for services  rendered.  Historically,  the Company recorded revenue net of
amounts withheld by the service provider as the operating  contract provided for
the Company  receiving a commission on call  traffic.  Based on the terms of the
new contract,  beginning  April 1, 1996,  the Company began  recording  operator
services call traffic at its gross amount,  and recording the costs for services
provided as cost of sales. The Company believes the new contractual arrangements
warrant the gross presentation of revenues. The effect of the change on the year
ended 1996 was to increase reported revenue approximately $4.1 million.

Gross profit derived from operator  service revenues was $1.5 million or 7.2% of
related  sales for the year ended  December 31, 1996 as compared to $1.5 million
or 21.6% of related sales for the year ended December 31, 1995. The  contractual
change with the third party operator service provider  described above and lower
gross profit margins from new customers  account for the decreased  gross profit
percentages.

Prepaid  calling  revenues were $2.4 million higher in 1996 as compared to 1995.
Revenues  increased  primarily because of growth in the number of retail outlets
from which the Company's prepaid calling card services are sold, and from higher
revenues in the Company's  private  label  calling card  program.  At the end of
1996, the Company's  customers sold cards in 641 grocery and convenience  stores
compared to 179 stores at the end of 1995. A  significant  proportion of the 179
outlets selling

                                     - 25 -

<PAGE>



cards in 1995 were added late in that year. Of the new outlets  selling cards in
1996, 150 were added during the last two months of the year.

Gross profit for the year ended December 31, 1996 for prepaid  calling  revenues
was $1.2  million or 31.5% of related  sales as compared to $320,000 or 21.5% of
related  sales in the same period in 1995.  The  proportionate  gross profit for
1996 was  higher  than 1995  because  near the end of 1995,  the  Company  began
marketing directly to retailers rather than through  distributors,  and due to a
higher volume of calls processed in 1996.

Equipment  Sales.  The  Company's  equipment  sales were $15.9 million and $19.9
million  in the  years  ended  December  31,  1996 and 1995,  respectively.  The
following  table presents an analysis of sales to the Company's  primary markets
(in thousands):
<TABLE>
<CAPTION>
                                       For the year ended    For the year ended
                                        December 31, 1996     December 31, 1995
                                        -----------------     -----------------
<S>                                           <C>                   <C>   
Independent Payphone Providers........        $11,529               $15,623
  International.......................          3,933                 3,506
  Regulated ..........................            422                   815
                                              -------               -------
    Total equipment sales.............        $15,884               $19,944
                                              =======               =======
</TABLE>

In 1996,  the continued  negative  effects of  dial-around  on operations of the
Company's independent payphone customers reduced the cash flow of such customers
available for expansion of their operations and the economic  returns  available
from expansion  locations.  When coupled with unusually  harsh winter weather in
the first  quarter of 1996,  and the fact that the Company  did not  introduce a
commercially  successful  line-powered  payphone  to  the  independent  payphone
provider market until the fourth quarter of 1996,  these factors are believed to
account for reduced  demand for the Company's  family of payphone  products.  In
September 1996, the FCC released new rules requiring the payment,  commencing in
April 1997, of  additional  dial-around  compensation  to  independent  payphone
providers.  The amount of such additional  compensation,  approximately  $40 per
payphone per month,  will  significantly  enhance  economic  returns on existing
payphone locations and on new locations  commencing in April 1997,  assuming the
effective  date of the FCC  order is not  delayed  by  currently  pending  court
action.

In  1995  and  1996,  the  Company  provided  $1.7  million  and  $2.7  million,
respectively,  for inventory losses which represents excess of cost over market.
Were it not for these loss  provisions,  the Company would have  recorded  gross
profit  on  equipment  sales of  $200,000  in 1995 and  $900,000  in 1996.  This
improvement in gross margin from 1995 to 1996  occurred,  even though the volume
of equipment sales declined by 20% from year to year, as a result of an improved
sales mix and reductions in certain variable product costs.

Selling,   General   and   Administrative   Expenses.   Selling,   general   and
administrative  expenses  increased $1.2 million for the year ended December 31,
1996 over the year ended  December  31,  1995.  Due to a  reorganization  of the
Company's  engineering  department at the beginning of 1996,  employees who were
formally and principally engaged in new product development were reassigned

                                     - 26 -

<PAGE>



to application  engineering  and customer  support  functions,  giving rise to a
reclassification of expenses associated with these employees. The effect of this
change increases selling expense and decreases research and development  expense
by $1.6 million for the year ended  December 31, 1996 as compared to the amounts
that  would  have  been  reported  had this  reorganization  of the  engineering
department not taken place.  The combined  selling,  general and  administrative
expenses and research and  development  expenses  decreased  $580,000 in 1996 as
compared to 1995.

Provision for Doubtful  Accounts.  The provision for doubtful accounts decreased
$456,000  for the year ended  December  31,  1996 as  compared to the year ended
December 31, 1995.

Research and Development  Expenses.  Gross spending for research and development
decreased $1.7 million for the twelve months ended December 31, 1996 as compared
to the same  period in 1995.  The  Company  capitalized  $2.18  million  in 1996
compared to $2.55  million in 1995 of  internally  developed  software  costs as
permitted by generally accepted accounting principles.

Income Tax Refund.  In September 1996, the Company received a net federal income
tax refund in the amount of $1.3 million and  approximately  $259,000 of related
interest  earned on the claim.  The Company  recorded the income tax benefit and
related interest income when the refund was received.


1995 Compared to 1994

Service Revenues. The Company's service revenues were $54.6 million for the year
ended  December 31, 1995,  compared to $60.1 million for the year ended December
31, 1994.  The table below provides a detailed  analysis of service  revenues by
type for the years ended December 31, 1995 and 1994 (in thousands).
<TABLE>
<CAPTION>
                                                        1995             1994
                                                        ----             ----
    <S>                                               <C>              <C>   

    Call Traffic Revenue........................      $40,417          $46,738
    Long-distance Resale........................        3,567            4,433
    Validation Services.........................        2,567            4,101
    Operator Services...........................        6,722            4,668
    Prepaid Calling Services....................        1,285              119
                                                      -------          -------
                                                      $54,558          $60,059
                                                      =======          =======
</TABLE>

The lower service  revenues for the year ended  December 31, 1995 as compared to
the year ended December 31, 1994 are attributable to several  factors.  The most
significant  impact  resulted from a decline in the average number of calls made
per payphone using the Company's automated operator technologies. The decline in
telephone  calls  caused  a  combined  decrease  in  bundled,   unbundled,   and
long-distance  resale  revenues of $7.2 million when  compared to the year ended
December 31, 1994. Call volumes per pay telephone declined each year since 1991,
primarily as a result of increased  competition from AT&T, MCI, and Sprint. Each
of these companies,  through mass market advertising and direct marketing to its
customers,  has encouraged consumers to use their own proprietary calling cards,
which cannot be billed by the Company.  In addition,  marketing programs such as
"1-800-COLLECT", and "1-800-CALLATT" have further adversely impacted the average

                                     - 27 -

<PAGE>



number of billable calls per pay telephone.  Partially  offsetting  this decline
was an increase in the number of phones using the Company's  automated  operator
technology.

The  Company  sold its call  validating  assets in June of 1995  comprising  the
principal reason that revenues from validation  services declined  approximately
$1.5 million in 1995.

Operator service revenues increased  approximately $2.0 million in 1995 compared
to 1994.  The  increase  resulted  from an  expansion in the number of customers
utilizing the Company's services.

Revenues from prepaid calling services increased $1.2 million for the year ended
December 31, 1995. The increase is due to growth in the number of customers, and
the  Company's  entry,  in the fourth  quarter of 1995,  into the retail  market
segment for prepaid card sales.

Gross  profit  from  services  revenues  was $9.2  million or 16.9% of  revenue,
compared to $10.4 million or 17.3% of revenue,  for the years ended December 31,
1995 and 1994,  respectively.  The $1.2 million  decline in gross profit was due
principally  to the  decline  in  call  traffic  revenues  and  the  sale of the
Company's call validating  assets. The lower gross profit percentage is due to a
change in the mix of service  revenues with less unbundled  revenue in 1995 than
1994. Gross profits from unbundled programs  approximate the amounts recorded as
revenues.

Equipment  Sales.  Telephone  and related  sales were $19.9 million for the year
ended December 31, 1995 as compared to $23.3 million for the year ended December
31, 1994. The following table breaks down the equipment sales into their markets
(in thousands):
<TABLE>
<CAPTION>
                                      For the year ended     For the year ended
                                       December 31, 1995      December 31, 1994
                                       -----------------      -----------------
 <S>                                         <C>                  <C>   

 Independent Payphone Providers.......       $15,623              $16,004
 International........................         3,506                6,763
 Regulated............................           815                  555
                                             -------              -------
    Total equipment sales.............       $19,944              $23,322
                                             =======              =======

</TABLE>

The $3.4 million or 14.5% decrease in 1995  equipment  sales from the year ended
December  31,  1994 was  principally  the  result of a $3.3  million  decline in
international  shipments.  Equipment  sales to  Independent  Payphone  Providers
declined  $381,000  in 1995  compared  to  1994.  Sales to  regulated  telephone
companies   increased   approximately   $260,000  in  1995   compared  to  1994.
International  sales were lower in 1995  because  of the  fulfillment,  early in
1995, of the Company's order to supply  payphones to Argentina.  The Company did
not replace the order in sufficient volume to replace the lost sales.

Gross loss from equipment sales was $1.5 million (7.6% of related sales) for the
year ended  December  31,  1995,  compared to a loss of $3.9  million  (16.7% of
related  sales) for the year ended  December 31, 1994.  Results in 1995 included
$1.7  million of  additional  pretax  charges to establish  inventory  reserves.
Results in 1994 included $3.4 million of inventory provisions. During both 1995

                                     - 28 -

<PAGE>



and 1994,  the  Company  established  reserves to adjust the  carrying  value of
inventories to their estimated net realizable value. The gross loss in each year
is principally  attributable to these  adjustments.  In addition,  however,  the
losses have  resulted  from  manufacturing  inefficiencies  and  product  design
deficiencies.  During  1995,  the Company  took  several  steps to correct  such
problems. The Company has completed cost reductions on many of its international
products,  and is in the  process  of  cost  reducing  its  line  powered  phone
(Astratel) sold in the United States.

Selling,   General   and   Administrative   Expenses.   Selling,   general   and
administrative  expenses  declined $3.0 million for the year ended  December 31,
1995 as compared to the year ended  December  31, 1994.  This decline  consisted
primarily  of  a  $1.6  million  decrease  in  compensation   related  expenses.
Consulting and legal  expenditures were $939,000 lower in 1995 than in 1994, and
operational improvements accounted for $461,000 of lower costs.

Research and Development  Expenses.  Gross spending for research and development
decreased  $600,000 in 1995 from 1994.  In 1995,  the Company  capitalized  $2.5
million of software  development costs, as compared to $2.6 million in 1994. The
principal  development  efforts in 1995 were for (i) the Company's  line powered
pay  telephones,  including  development of an enhanced  version for the private
payphone market, and (ii) continued development of international and U.S.
regulated market products.

Provision  for  Doubtful  Accounts.  The  provision  for  doubtful  accounts was
$820,000  and $3.5  million  for the years  ended  December  31,  1995 and 1994,
respectively. The lower expenses in 1995 compared to 1994 were due to provisions
of $800,000 and $1.6 million  recorded in the third and fourth quarters of 1994,
respectively.  Such  provisions for losses were recorded on accounts  receivable
from  certain  customers  whose  collective  financial  condition   deteriorated
significantly late in 1994.  Exclusive of the $2.4 million of loss provisions in
1994, the provision for doubtful accounts  decreased $297,000 from 1994 to 1995.
The decrease correlates to the overall decline in revenue levels.

Gain on Sale of Call  Validating  Assets.  In June 1995, the Company  recorded a
gain of $1.6  million in  connection  with the sale of certain  call  validating
assets.  The  Company  sold its  validating  business to TNS.  The Company  also
entered into a long term agreement under which it provides  billing  services to
TNS related to Intellicall's customers that use the TNS validation service.

Liquidity and Capital Resources

The Company's consolidated cash balances increased to approximately $2.3 million
at December 31, 1996 from  approximately  $613,000 at December  31,  1995.  This
increase is essentially attributable to the creation of ILD Communications, Inc.
(See  Part  I,  Item  1.  BUSINESS,  RECENT  DEVELOPMENTS)  in May  1996.  Since
inception,  and as a result of its initial  capitalization and funding,  ILD has
maintained  cash balances  approximating  $2.0 million.  These cash balances are
intended  to support  ILD's  planned  acquisition  and growth  strategy  and are
segregated  from the accounts of  Intellicall.  Pursuant to  agreements  between
Intellicall and ILD, both companies are self- funded and neither company may use
the other's cash balances for any purposes.


                                     - 29 -

<PAGE>



Net cash provided by operating  activities was $4.9 million.  Trade  receivables
increased  approximately $1.1 million. The increase is primarily attributable to
increased call traffic  revenues for both Intellicall and ILD, and the expansion
of the Company's  prepaid calling  services,  partially offset by slightly lower
equipment sales to Independent  Payphone Providers in the fourth quarter of 1996
compared to the fourth quarter of 1995.  License fees receivable and investments
in sales-type  leases  declined $1.3 million  during 1996 compared to the end of
1995.  During 1994,  1995 and 1996 amounts  charged for  licensing the Company's
Intelli*Star  technology  have been lowered and are now due on terms  similar to
payphone equipment sales.  Investment in sales-type leases are declining because
the Company now generally  refers  customers who desire  long-term  financing to
third-party leasing agents.  Inventories declined $1.3 million due to management
improvements and simplification of the Company's product lines. Notes receivable
declined $1.7 million due to collections and certain reclassifications.

Accounts payable and accrued liabilities increased $3.1 million primarily due to
higher call  traffic  revenues  and the  expansion of ILD causing an increase in
year-end commissions payable to customers, and a generally higher level of trade
accounts payable.  Deferred revenues  increased $1.4 million from an increase in
the number of prepaid  calling  cards  sold,  but unused at  December  31,  1996
compared to the end of 1995.

Capital  expenditures  amounted to  approximately  $790,000  during 1996.  These
expenditures  were  related  primarily  to the purchase of computer and computer
related  equipment  and  software,  enhancements  to  the  Company's  management
information systems, and to improvements in the Company's manufacturing facility
and processes.  The Company anticipates capital  expenditures of similar amounts
in 1997, and for generally the same purposes.  Capital  expenditures in 1997 are
expected  to be  financed  principally  by cash flow from  operations,  and to a
lesser extent by long-term leases  (primarily for renovation and space reduction
of the Company's corporate headquarters).

Software development costs capitalized in accordance with Statement of Financial
Accounting  Standards  No. 86,  amounted to $2.2 million in 1996.  The principal
software   development   projects  for  1996  related  to  the   completion  and
introduction  of the Company's new  line-powered  pay telephone  AstraTel 2, and
enhancements  to  the  Company's   intelligent  network  platform  products  and
international  pay  telephones.  Based on its  current  plans for  software  and
product  development in 1997, the Company expects such capitalized  amounts will
decline by  approximately  20% to under $1.8  million.  The  principal  software
development  activities  will  revolve  around  enhancements  to the  AstraTel 2
management  systems,  the  introduction  of new features for the AstraTel 2, and
continued  enhancements  to  the  Company's  intelligent  network  platform  and
international payphone technologies.

In November  1996,  the Company  repaid in full its Variable  Rate Senior Bridge
Notes,  Series A, to Nomura Holding  America,  Inc. through a combination of new
agreements.  The Company  entered into a Loan and Security  Agreement (the "Loan
Agreement") with Finova Capital Corporation  ("Finova") pursuant to which Finova
agreed to loan the Company up to $12,000,000  (the "Loan") based on an available
borrowing base. The borrowing base consists  primarily of call traffic and trade
equipment  receivables,  and  inventory,  subject  to  eligibility  requirements
determined  by  Finova.  Amounts  loaned  subject  to  the  borrowing  base  are
determined by percentages established in the Loan Agreement,  but are within the
discretion of Finova. Such percentages are subject to change based

                                     - 30 -

<PAGE>



on experience  and Finova's  expectations  regarding  future  collectibility  of
receivables and usage of inventory.

The Loan is evidenced by a Secured Revolving Credit Note (the "Note") payable to
the order of  Finova.  Borrowings  under the Loan bear  interest  at the rate of
prime plus 1.75%. The interest rate may be decreased prospectively by up to 0.5%
based on future  profitability of the Company.  Also the Loan has an unused line
fee equal to one quarter of one percent  (0.25%) per annum of the unused portion
of the Total  Facility  and a  facility  fee equal to  one-half  of one  percent
(0.50%)  per  annum of the  amount of the Total  Facility  payable  on the first
anniversary of the Agreement and one each subsequent anniversary thereof.

The initial  term of the Loan  Agreement  is three  years at which time,  unless
extended,  all  amounts  then  outstanding  must be repaid.  The Loan  Agreement
contains prepayment  penalties in the event it is terminated prior to expiration
of its initial  term.  The Loan is secured by first and prior liens and security
interests  encumbering  substantially  all of  the  assets  of the  Corporation,
including  inventory,   equipment,  accounts  receivable,  general  intangibles,
trademarks and  tradenames.  The Loan Agreement  contains  various  restrictions
(including  a  prohibition  against the  payment of  dividends,  limitations  on
capital  expenditures,  and  restrictions  on  investments)  and financial ratio
maintenance  requirements  (including  minimum  working  capital  and net  worth
requirements).  As of December 31, 1996 the Company was in  compliance  with all
required covenants.

Contemporaneous with signing the Loan Agreement,  the Company completed the sale
of $5,000,000 of 8.0% convertible subordinated notes, due November 22, 2001 (the
"Notes"), to Banca del Gottardo in Lugano, Switzerland. The Notes were issued at
face value of  $5,000,000.  The Notes were  issued  with  warrants  to  purchase
200,000  shares of the  Company's  common  stock,  $.01 par value  (the  "Common
Stock") at an exercise price of $5.00 per share (the "Gottardo  Warrants").  The
notes are convertible  into 1,000,000  shares of the Company's Common Stock at a
conversion price of $5.00 per share.

In connection  with the issuance of the Notes,  the Company issued an additional
warrant to purchase 150,000 shares of Common Stock (the  "Additional  Warrant").
The exercise  price for the  Additional  Warrant is the same as for the Gottardo
Warrants.

The Company used the proceeds from the Loan and Notes (net of placement  fees of
$509,406)  to repay the  remaining  balance  of its Series A Notes due to Nomura
Holding America, Inc in the amount of $12.7 million.

Management  believes  that the  combination  of cash flow from  operations,  and
availability of borrowing amounts under the Loan Agreement will be sufficient to
provide for future liquidity.  However,  should expected  improvements in demand
from the independent payphone industry either accelerate or diminish, and should
expected increases in international  shipments fail to materialize,  the Company
could be required to seek new financing to fund operations.  Management believes
that the Company,  if  necessary,  could place  additional  debt,  or could sell
equity or assets to supplement operations.


                                     - 31 -

<PAGE>



In May  1996  ILD  completed  the  sale of $1.0  million  of  10.0%  convertible
subordinated  notes, due May 2001 to the holders of 27.5% of the voting interest
of the Company.  ILD further  issued secured  promissory  notes in the aggregate
principal  amount of $2.0 million with warrants to a third party.  A description
of these  arrangements  is more  fully  included  in  footnote 2 of the Notes to
Consolidated Financial Statements.

By prior arrangement and subject to an agreement between the companies,  neither
Intellicall nor ILD guarantees or has any financial  responsibility for the debt
of the other  company.  No assets of either  company are  encumbered by liens or
security  interests  of the other.  However,  Intellicall  has pledged its stock
ownership in ILD to Finova.

ILD  continually   evaluates   business   opportunities,   including   potential
acquisitions.  The primary focus of the Company's  acquisition  activities is to
grow its direct dial  long-distance and operator services  business.  In keeping
with that strategy,  on March 5, 1997 the Company announced that ILD had entered
into a  definitive  agreement to purchase  the  operator  services  business and
related assets from WorldCom Inc. headquartered in Jackson,  Mississippi.  Terms
of the purchase and the purchase  price were not  disclosed by the Company.  The
acquisition  is  subject  to the  completion  of  financing  by  ILD,  obtaining
necessary regulatory approvals and other standard closing conditions.

If  completed,  the  acquisition  will  result  in a  substantial  change in the
operations and financial  condition of ILD. The success of the acquisition  will
depend on, among other  things,  the  availability  of financing to conclude the
transaction,  the approval of numerous  state  regulatory  authorities,  and the
availability of management resources to oversee the operations.

As  consideration  for this, and any future  acquisitions,  ILD may issue common
stock, preferred stock, convertible debt or other securities,  in addition to or
in lieu of the payment of cash,  that could result in dilution of the percentage
ownership of Intellicall.





                                     - 32 -

<PAGE>


ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

         See the Index to Consolidated  Financial Statements located on page F-1
for a listing of the  financial  statements  included  as a part of this  Annual
Report on Form 10-K.



ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON
ACCOUNTING AND FINANCIAL DISCLOSURE.

         Not applicable.



                                     - 33 -

<PAGE>



                                    PART III



ITEM 10.          DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.

ITEM 11.          EXECUTIVE COMPENSATION.

ITEM 12.          SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND
                  MANAGEMENT.

ITEM 13.          CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.

         The  information  required  by Items 10,  11, 12 and 13 of this  Annual
Report on Form 10-K is omitted pursuant to General  Instruction G(3) and will be
included in the  Registrant's  Definitive  Proxy  Statement to be filed with the
Commission  not later than 120 days after the end of the fiscal year  covered by
this Annual Report on Form 10-K.

                                     - 34 -

<PAGE>



                                     PART IV


ITEM 14.          EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON
                  FORM 8-K.

         (a)      (1)      Financial Statements.

                           The  financial  statements  filed  as a part  of this
                  Annual  Report  on Form  10- K are  listed  in the  "Index  to
                  Financial Statements" on page F-1 hereof.

                  (2)      Financial Statement Schedules.

                           The financial  statement  schedules  filed as part of
                  this  Annual  Report on Form 10-K are  listed in the "Index to
                  Financial Statements" on page F-1 hereof.

                  (3)      Exhibits.

                           The  following  exhibits  are filed as a part of this
                  Annual Report on Form 10-K.

                        (a)3.1    Certificate of Incorporation of the Company
                                  and all amendments
                                  thereto through December 31, 1992.
                        (c)3.2    Amendment to Certificate  of  Incorporation
                                  raising the  authorized  common  stock from
                                  10,000,000 shares to 50,000,000 shares.
                        (f)3.3    Amendment to Certificate  of  Incorporation
                                  lowering the  authorized  common stock from
                                  50,000,000 shares to 20,000,000 shares.
                        (b)3.4    By-laws of the Company, as amended.
                        (a)4.1    Specimen certificate for Common Stock of 
                                  the Company.
                       (f)10.1    Intellicall, Inc. 1991 Stock Option Plan,
                                  as amended.
                       (b)10.2    Form of Incentive Stock Option Agreement.
                       (b)10.3    Form of Nonqualified Stock Option Agreement.
                       (b)10.4    Form of Director Stock Option Agreement.
                       (f)10.5    Form of 1995 Employee Stock Purchase Plan.
                       (b)10.6    ADREC Development and License Agreement, dated
                                  as August 2, 1990, between VCS Industries, 
                                  Inc. d/b/a Voice Control Systems and the 
                                  Company.
                       (b)10.7    Amended   and   Restated   Patent   License
                                  Agreement  dated  as of  January  1,  1992,
                                  between the Company and MessagePhone, Inc.
                       (b)10.8    Registration  Rights  Agreement dated as of
                                  July 31, 1992,  between the Company and The
                                  Prudential Insurance Company of America.
                       (d)10.9    Amended and Restated 10% Convertible Subordi-
                                  nated Note Due 1999 dated August 11, 1994 with
                                  T.J. Berthel Investments, L.P.
                                 
                                     - 35 -

<PAGE>



                      (c)10.10    Registration Rights Agreement dated February
                                  14, 1994, among between the Company and T.J. 
                                  Berthel Investments, L.P.
                      (e)10.11    Note  and  Warrant  Purchase,   Paying  and
                                  Conversion/Exercise     Agency    Agreement
                                  entered  into on December  22, 1995 between
                                  Banca Del Gottardo and the Company.
                      (e)10.12    Form of 8%  Convertible  Subordinated  Note
                                  executed   by  the  Company  to  Banca  Del
                                  Gottardo dated December 22, 1995.
                      (e)10.13    Form of Banca Del Gottardo Warrants entered
                                  into on December 22, 1995 between Banca Del
                                  Gottardo and the Company.
                     (g) 10.14    Loan and Security Agreement executed with 
                                  Finova Capital Corporation.
                     (g)          10.15  Secured  Revolving  Credit Note made
                                  payable to Finova  Capital  Corporation  in
                                  the    original    principal    amount   of
                                  $12,000,000.
                     (g) 10.16    Note and Warrant Purchase, Paying and Conver-
                                  sion/Exercise Agency Agreement executed with 
                                  Banca del Gottardo.
                     (g) 10.17    Form of 8% Convertible Suborginated Notes 
                                  (included within Exhibit 10.16).
                     (g) 10.18    Form of Warrants issued with Notes (included 
                                  within Exhibit 10.16).
                         ++21.1   Subsidiaries of the Company.
                         ++23.1   Consent of Independent Accountants.
                         ++27.1   Financial Data Schedule.

++           Filed herewith.
(a)          Incorporated by Reference from the Company's Form S-1 filed August
             28, 1987, file no. 33-15723.
(b)          Incorporated by reference from the Company's  Annual Report on Form
             10-K for the fiscal year ended December 31, 1991.
(c)          Incorporated by reference from the Company's  Annual Report on Form
             10-K for the fiscal year ended December 31, 1993.
(d)          Incorporated  by reference from the Company's  Quarterly  Report on
             Form 10-Q for the quarter ended June 30, 1994.
(e)          Incorporated by reference from the Company's Current Report on Form
             8-K (Date of Earliest Event Reported - December 28, 1995).
(f)          Incorporated by reference from the Company's  Annual Report on Form
             10-K for the fiscal year ended December 31, 1995.
(g)          Incorporated by reference from the Company's Current Report on Form
             8-K (Date of Earliest Event Reported - November 22, 1996).
         (b)      Reports on Form 8-K.

                  One  report  on Form 8-K was  filed  during  the  last  fiscal
                  quarter of 1996 (Date of Report - November 22, 1996) reporting
                  on Item 5. Other Events.



                                     - 36 -

<PAGE>


     The  following  undertaking  set  forth  herein  relates  to the  Company's
Registration  Statement  on  Form  S-8  (No.  33-60235),  and on Form  S-8  (No.
33-64583):

     "Insofar as  indemnification  for liabilities  arising under the Securities
Act of 1933 may be permitted to directors,  officers and controlling  persons of
the  registrant  pursuant  to  the  foregoing  provisions,   or  otherwise,  the
registrant  has been advised that in the opinion of the  Securities and Exchange
Commission such indemnification is against public policy as expressed in the Act
and is, therefore,  unenforceable. In the event that a claim for indemnification
against such  liabilities  (other than the payment by the registrant of expenses
incurred or paid by a director,  officer or controlling person of the registrant
in the successful defense of any action, suit or proceeding) is asserted by such
director,  officer or controlling person in connection with the securities being
registered, the registrant will, unless in the opinion of its counsel the matter
has been  settled by  controlling  precedent,  submit to a court of  appropriate
jurisdiction the question whether such  indemnification  by it is against public
policy as expressed in the Act and will be governed by the final adjudication of
such issue."

                                     - 37 -

<PAGE>



                                   SIGNATURES

         Pursuant to the  requirements  of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

March 27, 1997                           INTELLICALL, INC.

signed 3/27/97                          /s/ William O. Hunt
                                        By:    William O. Hunt
                                               Chairman of the Board, President
                                               and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed below by the following  persons on behalf of the  registrant and
in the capacities indicated, on March 27, 1997.

                  Name                                      Office
                  ----                                      ------

/s/ William O. Hunt                            3/27/97 Date
William O. Hunt                                Chairman of the Board, President
(Principal Executive Officer)                  and Chief Executive Officer

/s/ Michael H. Barnes                          3/27/97 Date
Michael H. Barnes                              Chief Financial Officer
(Principal Financial                           Senior Vice President, Corporate
and Accounting Officer)                        Staff


B. Michael Adler                               Director

/s/ Lewis E. Brazelton III                     3/27/97 Date
Lewis E. Brazelton III                         Director

/s/ Richard B. Curran                          3/27/97 Date
Richard B. Curran                              Director


Hugh E. Humphrey, Jr.                          Director

/s/ Richard E. Hanlon                          3/27/97 Date
Richard E. Hanlon                              Director

/s/ Thomas J. Berthel                          3/27/97 Date
Thomas J. Berthel                              Director

                                     - 38 -

<PAGE>




                                INTELLICALL, INC.

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS




Report of Independent Accountants..........................................F-2

Consolidated Financial Statements:

   Balance Sheets .........................................................F-3

   Statements of Operations ...............................................F-5

   Statements of Stockholders' Equity .....................................F-6

   Statements of Cash Flows ...............................................F-7

   Notes to Consolidated Financial Statements..............................F-8

        Financial Statement Schedules (Note A):

        Valuation and Qualifying Accounts.................................F-29

Note A: All other schedules are omitted,  since the required  information is not
present or is not present in amounts  sufficient  to require  submission  of the
schedule,  or because the  information  required  is  included in the  financial
statements and notes thereto.



                                       F-1

<PAGE>



                        REPORT OF INDEPENDENT ACCOUNTANTS



To the Board of Directors and Stockholders of
Intellicall, Inc.



In our opinion, the consolidated financial statements listed in the accompanying
index on page F-1  present  fairly,  in all  material  respects,  the  financial
position of Intellicall,  Inc. and its subsidiary at December 31, 1996 and 1995,
and the results of their  operations  and their cash flows for each of the three
years in the  period  ended  December  31,  1996 in  conformity  with  generally
accepted   accounting   principles.   These   financial   statements   are   the
responsibility of the Company's management;  our responsibility is to express an
opinion on these  financial  statements  based on our audits.  We conducted  our
audits of these  statements  in  accordance  with  generally  accepted  auditing
standards which require that we plan and perform the audit to obtain  reasonable
assurance   about  whether  the  financial   statements  are  free  of  material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the  amounts  and  disclosures  in  the  financial  statements,   assessing  the
accounting  principles  used and significant  estimates made by management,  and
evaluating the overall  financial  statement  presentation.  We believe that our
audits provide a reasonable basis for our opinion expressed above.



PRICE WATERHOUSE LLP



Dallas, Texas
February 26, 1997




                                       F-2

<PAGE>



INTELLICALL, INC.

CONSOLIDATED BALANCE SHEETS


ASSETS
(in thousands)

<TABLE>
<CAPTION>
                                                                   December 31,
                                                                   ------------

                                                              1996              1995
                                                              ----              ----
<S>                                                        <C>                <C>  
Current assets

     Restricted cash ................................      $    15            $  492

     Cash and cash equivalents ......................        2,271               613

     Receivables:

          Trade......................................       24,160            24,035

          License fees...............................        1,045             1,432

          Investment in sales-type leases ...........          533             1,073
                                                         ---------           ---------

                                                            25,738            26,540

          Less allowance for doubtful accounts.......        3,239             3,260
                                                         ---------         ---------

                                                            22,499            23,280

     Inventories.....................................        7,902            11,939
 
     Other current assets............................        1,684               587
                                                         ---------        ----------

          Total current assets.......................       34,371            36,911

Fixed assets, net....................................        1,964             2,089

License fees receivable, net.........................           --               253

Investment in sales-type leases, net.................           --                96

Notes receivable, net................................          992             2,695

Intangible assets, net...............................          928             1,018

Capitalized software costs, net......................        4,904             4,352

Other assets, net....................................        2,095             1,230
                                                           -------           -------

                                                           $ 45,254         $ 48,644
                                                           ========         ========


</TABLE>

See notes to consolidated financial statements.


                                       F-3

<PAGE>



INTELLICALL, INC.

CONSOLIDATED BALANCE SHEETS (Continued)


LIABILITIES AND STOCKHOLDERS' EQUITY
(in thousands, except share information)
<TABLE>
<CAPTION>
                                                                         December 31,
                                                                         ------------
                                                                     1996            1995
                                                                     ----            ----
<S>                                                              <C>              <C>   
Current liabilities

     Accounts payable..........................................  $  6,064         $ 4,195

     Dealer payable............................................     3,737           2,211

     Deferred debit card revenue...............................     1,028             717

     Accrued liabilities.......................................     1,451           2,008

     Current portion of long-term debt ........................        85          15,474
                                                                ---------         -------

     Total current liabilities.................................    12,365          24,605

Long-term debt ................................................    19,312           8,620

Deferred revenue...............................................       595           1,976

Other liabilities..............................................       200             200

Minority interest..............................................       113              --

Commitments and contingent liabilities.........................        --              --
                                                                 --------        --------

      Total liabilities                                            32,585          35,401
                                                                 --------        --------



Stockholders' equity

     Preferred stock, $.01 par value ; 1,000,000 shares

          none issued..........................................        --              --

     Common stock, $.01 par value; 20,000,000 shares

          authorized; 8,646,278 and 7,702,951 shares issued,

          respectively.........................................        87             77

     Additional paid-in capital................................    51,602         47,191

     Less common stock in treasury, at cost;

          24,908 shares........................................      (258)          (258)

     Accumulated deficit.......................................   (38,762)       (33,767)
                                                                  -------        -------

          Total stockholders' equity...........................    12,669         13,243
                                                                  -------        -------

                                                                 $ 45,254       $ 48,644
                                                                 ========       ========



</TABLE>


See notes to consolidated financial statements.


                                       F-4

<PAGE>



INTELLICALL, INC.


CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)
<TABLE>
<CAPTION>
                                                        For the Years Ended December 31,
                                                        --------------------------------

                                                       1996           1995          1994
                                                       ----           ----         ----

<S>                                                 <C>            <C>           <C>
Revenues and sales:

     Service revenues.............................  $ 76,905       $ 54,558      $ 60,059

     Equipment sales..............................    15,884         19,944        23,322
                                                     -------        -------       -------
                                                      92,789         74,502        83,381
                                                     -------        -------       -------

Cost of revenues and sales:

     Service revenues.............................    68,078         45,318        49,692

     Equipment sales..............................    17,690         21,454        27,221
                                                     -------        -------       -------
                                                      85,768         66,772        76,913
                                                     -------        -------       -------

     Gross profit.................................     7,021          7,730         6,468

Selling, general and administrative expenses......   (10,598)        (9,436)      (12,473)

Provision for doubtful accounts...................      (364)          (820)       (3,517)

Research and development expenses.................      (608)        (2,350)       (2,965)
                                                     -------        -------       -------

Operating loss...                                     (4,549)        (4,876)      (12,487)

Gain on sale of assets............................       572          1,607            --

Other income.                                            710            440         1,100

Interest expense..................................    (2,918)        (3,310)       (3,079)

Minority interest.................................      (113)            --            --
                                                     -------       --------     ---------

Loss before income taxes..........................    (6,298)        (6,139)      (14,466)

Income tax refund.................................     1,303             --            --
                                                     -------       --------     ---------

Net loss..........................................   $(4,995)       $(6,139)     $(14,466)
                                                     =======        =======      ========

Net loss per common and common

     equivalent share ............................   $ (0.62)       $ (0.80)     $  (1.91)
                                                     =======        =======       =======


Weighted average number of common and common

     equivalent shares outstanding................     8,024          7,672         7,571
                                                     =======        =======       =======


</TABLE>

See notes to consolidated financial statements.

                                       F-5

<PAGE>



INTELLICALL, INC.

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(in thousands)

<TABLE>
<CAPTION>






                                                                Additional
                                           Common Stock          Paid-in          Treasury Stock     (Accumulated
                                        Shares       Amount      Capital       Shares        Cost      Deficit)       Total
                                        ------       ------      -------       ------        ----     --------        -----
<S>                                     <C>         <C>          <C>            <C>       <C>         <C>            <C>
Balances at December 31, 1993           7,572       $    76      $46,779        (25)      $( 258)     $(13,162)      $33,435

   Exercise of stock options                1            --            5          --           --           --             5
 
   Exercise of warrants                    93             1           --          --           --           --             1
 
   Issuance of stock                       20            --          107          --           --           --           107

   Issuance of warrants                    --            --          240          --           --           --           240
 
   Net loss                                --            --           --          --           --      (14,466)      (14,466)
                                     --------      --------     --------     -------     --------      -------       -------

Balances at December 31, 1994           7,686            77       47,131         (25)        (258)     (27,628)       19,322

   Exercise of stock options               17            --           60          --           --           --            60
 
   Net loss                                --            --           --          --           --       (6,139)       (6,139)
                                     --------      --------     --------    --------     --------      -------       -------

Balances at December 31, 1995           7,703            77       47,191         (25)        (258)     (33,767)       13,243


   Exercise of stock options               31            --          148          --           --           --           148

   Issuance of warrants                    --            --          760          --           --           --           760

   Employee stock purchase plan            16            --           48          --           --           --            48

   Issuance of stock                      100             2          123          --           --           --           125

   Conversion of subordinated notes       796             8        3,332          --           --           --         3,340

   Net loss                                --            --           --          --           --       (4,995)       (4,995)
                                     --------      --------     --------    --------     --------      -------      --------

Balances at December 31, 1996           8,646        $   87      $51,602        (25)      $ (258)    $ (38,762)      $12,669
                                        =====        ======      =======      =====       ======      ========       =======


</TABLE>


See notes to consolidated financial statements.





                                       F-6

<PAGE>



INTELLICALL, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
<TABLE>
<CAPTION>

                                                                        For the Years Ended December 31,
                                                                        --------------------------------
                                                                       1996           1995           1994
                                                                       ----           ----           ----
<S>                                                               <C>            <C>            <C>        
Cash flows from operating activities:

     Net loss.............................................        $   (4,995)    $   (6,139)    $   (14,466)
     Adjustments to reconcile net loss to net
        cash provided by (used in) operating activities:
        Depreciation and amortization.....................             3,810          3,669           3,125
        Provision for doubtful accounts...................               364            820           3,517
        Provision for inventory losses....................             2,772          1,772           3,169
        Minority interest in income of ILD................               113             --              --
        Changes in operating assets and liabilities:
            Restricted cash...............................               477          1,526          (2,018)
            Trade receivables.............................            (1,093)           761            (881)
            Inventories...................................             1,265           (776)          4,034
            Other current assets..........................            (1,242)          (453)             11
            License fees receivable.......................               640          2,551           5,911
            Investment in sales-type leases...............               636          2,275           2,422
            Related party receivable......................                --            526            (506)
            Notes receivable..............................             1,749          1,014             544
            Accounts payable .............................             3,395         (3,727)         (5,327)
            Accrued liabilities...........................              (246)           220             409
            Deferred revenues.............................            (1,381)         1,976              --
            Other.........................................            (1,344)          (135)         (1,146)
                                                                   ---------       --------        --------

                Net cash provided by (used in) operating activities    4,920          5,880          (1,202)
                                                                   ---------        -------        --------

Cash flows from investing activities:
     Capital expenditures.................................              (790)          (845)           (721)
     Capitalized software.................................            (2,175)        (2,550)         (2,621)
                                                                    --------        -------        --------
               Net cash (used in) investing activities..              (2,965)        (3,395)         (3,342)
                                                                    --------        -------        --------

Cash flows from financing activities:
     Proceeds from borrowings on long-term debt...........            22,101          9,160          73,086
     Repayments on long-term debt.........................           (22,719)       (11,900)        (67,822)
     Proceeds from issuance of stock under
        stock option plans................................               321             60               5
                                                                    --------       --------       ---------
                Net cash (used in) provided by financing
                  activities..............................              (297)        (2,680)          5,269
                                                                     -------       --------        --------
Net increase(decrease) in cash and cash equivalents.......             1,658           (195)            725
Cash and cash equivalents at beginning of period..........               613            808              83
                                                                    -------       --------       ---------
Cash and cash equivalents at end of period................          $  2,271      $     613       $     808
                                                                    ========      =========       =========

Supplemental cash flow information:
  Interest paid...........................................          $  2,387      $   3,521       $   2,362
                                                                    ========      =========       =========

Supplemental non cash flow information:
  Issuance of warrant.....................................          $    760      $      --       $      --
                                                                    ========      =========       =========

  Conversion of debt to equity............................          $  3,340      $      --       $      --
                                                                    ========      =========       =========
</TABLE>


    See notes to consolidated financial statements.

                                       F-7

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


NOTE 1 - BUSINESS AND SIGNIFICANT ACCOUNTING POLICIES

    Business:  The Company provides live and automated operator services for the
independent pay telephone,  hospitality, and inmate services industries,  resale
of direct dial long distance services to the private pay telephone industry, and
prepaid calling services ("service revenues").  The Company designs,  engineers,
manufactures  and sells pay telephones and retrofit kits,  parts and intelligent
network platforms in the United States and internationally ("equipment sales").

    Principles of Consolidation:  The consolidated  financial statements include
the accounts of the Company and its 72.5% owned and controlled  Subsidiary  (the
"Subsidiary")  formed on May 10,  1996.  Prior to that date the  Subsidiary  was
wholly  owned.  All  significant  intercompany  accounts  and  transactions  are
eliminated in consolidation.  Certain  reclassifications have been made to prior
year amounts to conform with current year presentation.

    Creation of ILD Communications: On May 10, 1996, the Company entered into an
agreement  with  certain  investor  groups to create  ILD  Communications,  Inc.
("ILD"), a new long-distance  re-sale and operator services company. The Company
transferred  ownership  in its wholly  owned  subsidiary,  Intellicall  Operator
Services,  Inc.  ("IOS"),  to ILD in  exchange  for cash in the  amount  of $2.0
million, a $1.0 million subordinated  convertible note, and preferred and common
stock  representing  approximately  72.5% of the voting  stock of ILD. The other
investor  groups  collectively  purchased  $2.0 million,  or 27.5% of the voting
stock of ILD, and $1.0 million of ILD's subordinated convertible notes. ILD also
has a secured  loan in the  amount  of $2.0  million.  The  Company  recorded  a
$572,000 gain from the transaction.

    Use of Estimates: The preparation of financial statements in conformity with
generally accepted accounting  principles requires the Company to make estimates
and assumptions  that affect the reported  amounts of assets and liabilities and
disclosure of contingent liabilities at the date of the financial statements and
reported  amounts of revenues and expenses during the reporting  period.  Actual
results could differ from those estimates.

    Revenue Recognition:  Revenues from sales of telephones and related products
are recognized upon shipment to customers. Revenues relating to the licensing of
automated  operator systems are recognized upon shipment of licensed  technology
to licensees.

    Customers  purchase their license fees at a one time fee at the onset of the
license agreement.  Prior to 1995,  customers were able to finance their license
fees over a five  year  period.  Fees  which  were paid at the onset of  license
agreements  were  $485,000,  $863,000  and  $748,000  in 1996,  1995  and  1994,
respectively. Such amounts are included in equipment sales.

    Call  revenues  are  recognized  at the time  that  calls are  placed.  Call
revenues from customer- licensed microautomated operator systems, human operator
services and Company-owned call

                                       F-8

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - -------------------------------------------------------------------------------


processing systems are recognized based on the amounts charged to billed parties
for  calls  processed  and  billed  by the  Company.  Revenues  associated  with
customer-owned   call  processing  systems  and  customers   utilizing  licensed
microautomated  operator  systems who have  agreed to submit  call  traffic to a
third party billing service,  instead of the Company,  for processing consist of
the fees charged to customers for use of the technology.

    Prepaid debit card revenue is deferred and  recognized  as calling  services
are used.

  Cash and Cash  Equivalents:  For purposes of the  statements of cash flows and
consolidated  balance sheet, cash and cash equivalents include short-term liquid
investments purchased with remaining maturities of three months or less.

    Software  Development  Costs: The Company  capitalizes  costs related to the
development  of certain  software  products.  In  accordance  with  Statement of
Financial  Accounting  Standards No. 86,  "Accounting  for the Costs of Computer
Software to be Sold,  Leased,  or Otherwise  Marketed",  capitalization of costs
begins when  technological  feasibility  has been  established and ends when the
product is available for general release to customers.  Amortization is computed
on an individual  product basis based on the product's  estimated  economic life
using the straight line method, not to exceed four years.

    The amounts of software  development  costs  capitalized for the years ended
1996,  1995 and  1994  were  $2.18  million,  $2.55  million  and $2.6  million,
respectively.  The Company  recorded  $1.62  million,  $745,332  and $341,000 of
software  amortization  expense for the years ended December 31, 1996,  1995 and
1994, respectively.

    Receivables:  Receivables (current and long-term) consist of amounts owed by
various  telephone  companies  for  processed  call  traffic and amounts owed by
customers  relating to uncollected call traffic and equipment sales,  leases and
license fees.  Approximately 78.0% and 72.0% of trade receivables relate to call
traffic due from various  telephone  companies  and customers as of December 31,
1996 and 1995,  respectively.  The  Company  advances  cash to a majority of its
customers prior to the time such cash is collected from end users, and generally
bears the risk of collection and bad debt. Such amounts previously  advanced but
uncollected  represent  significant  portions of the call  traffic  receivables.
Equipment  receivables  are subject to right of offset  against  payments due to
customers  related  to call  revenues.  The  Company  believes  it has  provided
adequate reserves for potential uncollectible accounts.

    Lease  Receivables:  The Company has leased  equipment and related  retrofit
kits to its customers  under various  agreements  with terms varying from one to
five years and with interest rates ranging from 11.0% to 18.0%.  Such leases are
accounted for as sales-type  leases.  The lessees are  responsible for taxes and
insurance and are required to provide for general maintenance.


                                       F-9

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - -------------------------------------------------------------------------------





    Credit Concentrations: Certain financial instruments potentially subject the
Company to  concentrations of credit risk. These financial  instruments  consist
primarily of accounts receivable. The Company's customers range from individuals
with  small pay  telephone  routes to large  corporations,  and  reflect a large
customer  base with much  geographic  diversity.  The  Company  believes  it has
provided adequate reserves for potential uncollectible accounts.

    Inventories: Inventories are stated at the lower of cost or market with cost
determined on a first-in,  first-out method.  Costs include acquisition costs of
purchased components, freight costs, labor and overhead.

The components of inventories net of the related reserves (in thousands):
<TABLE>
<CAPTION>
                                                           December 31,
                                                           ------------
                                                       1996             1995
                                                       ----             ----
<S>                                                 <C>             <C>    
Raw materials.........................              $ 4,850         $  6,083

Work in process.......................                  511              898

Finished goods........................                2,541            4,958
                                                   --------         --------
                                                    $ 7,902          $11,939
                                                    =======          =======
</TABLE>


Reserves  in 1996,  1995 and 1994  were  $3.0  million,  $3.9  million  and $3.1
million,  respectively.  Inventories in 1996 have been written down to estimated
net realizable value, and results of operations include a charge of $2.7 million
which  represents the excess of cost over market.  In 1995 and 1994, the Company
established  $1.7  million and $2.7  million of reserves  for the excess of cost
over the  estimated  realizable  value of slow moving and obsolete  inventories,
respectively.  Total  charges for inventory  reserves  were $2.8  million,  $1.8
million and $3.2 million for the years ended  December 31, 1996,  1995 and 1994,
respectively.



                                      F-10

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - -------------------------------------------------------------------------------


    Fixed  Assets:  Fixed assets are recorded at cost.  Depreciation  expense is
computed by the  straight-line  method over the  estimated  useful  lives of the
related assets, where the useful lives range from three to five years.

The components of fixed assets are (in thousands):          
<TABLE>
<CAPTION>
                                                            December 31,
                                                            ------------
                                                       1996              1995
                                                       ----              ----
<S>                                                <C>               <C>   
Office equipment............................       $  6,550          $  6,098

Tooling and other equipment.................          4,153             4,047
                                                    -------          --------
                                                     10,703            10,145

Less accumulated depreciation...............         (8,739)           (8,056)
                                                   --------          --------
                                                   $  1,964          $  2,089
                                                   ========          ========
</TABLE>

    Depreciation  expense for the years ended  December 31, 1996,  1995 and 1994
was $901,000, $1,064,000 and $1,142,000, respectively.

    Intangible Assets: Intangible assets consist primarily of the cost in excess
of net  assets of  acquired  businesses.  The  assets  are  amortized  using the
straight-line  method over 20 years.  In March 1995,  FASB issued  Statement  of
Financial  Accounting  Standards  No. 121,  "Accounting  for the  Impairment  of
Long-Lived  Assets and for  Long-Lived  Assets to Be Disposed  Of" ("FAS  121").
Effective  January 1, 1996,  the  Company  adopted FAS 121 which  requires  that
long-lived  assets  (primarily  goodwill)  held and used by an entity,  or to be
disposed  of,  be  reviewed  for  impairment   whenever  events  or  changes  in
circumstances  indicate  that  the  net  book  value  of the  asset  may  not be
recoverable.  An  impairment  loss will be recognized if the sum of the expected
future cash flows  (undiscounted  and before interest) from the use of the asset
is less than the net book value of the asset.  The amount of the impairment loss
will generally be measured as the  difference  between the net book value of the
assets and the  estimated  fair value of the related  assets.  Based on its most
recent analysis,  the Company believes that no impairment of goodwill existed at
December 1996.

     Dealer Payable: The dealer payable consists of monies owed to customers for
calls  processed  and billed.  Payments  are made within 15-90 days based on the
customer agreement.

    Income  Taxes:  Income taxes are accounted for using the asset and liability
method pursuant to Statement of Financial Accounting Standards,  "Accounting for
Income  Taxes"  ("FAS  109").   Deferred   taxes  are  recognized  for  the  tax
consequences of "temporary  differences" by applying enacted statutory tax rates
applicable  to future  years to  differences  between  the  financial  statement
carrying  amounts  and the tax bases of  existing  assets and  liabilities.  The
effect on deferred  taxes for a change in tax rates is  recognized  in income in
the period that includes the enactment  date. In addition,  FAS 109 requires the
recognition  of future tax  benefits  to the  extent  that  realization  of such
benefits is more likely than

                                      F-11

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - -------------------------------------------------------------------------------


not. A valuation  allowance is provided for a portion or all of the deferred tax
assets when there is sufficient  uncertainty  regarding the Company's ability to
recognize the benefits of the assets in future years.

    Disclosures about Fair Value of Financial Instruments: The following methods
and assumptions  were used to estimate the fair value of each class of financial
instruments for which it is practicable to estimate that value:

    Restricted Cash and Cash equivalents.  The carrying amount approximates fair
value because of the short maturity of those instruments.

    Long-term  debt.  Based on the  borrowing  rates  and terms of  secured  and
subordinated loans which the Company believes are currently available,  the fair
value of long-term debt is $19.3 million ($8.6 million in 1995).

    Short-term  debt.  Based on the  borrowing  rates and terms of  secured  and
subordinated loans which the Company believes are currently available,  the fair
value of short-term debt is $85,000 ($15.5 million in 1995).

    Major Customers One single  customer  accounted for 10.5% or $9.7 million of
the Company's  consolidated  revenues in 1996. No single customer  accounted for
more than 10% of the Company's consolidated revenues during 1995 and 1994.

                                      F-12

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - -------------------------------------------------------------------------------


NOTE 2 - LONG-TERM DEBT AND LINE OF CREDIT

    The Company's debt consisted of the following (in thousands):

<TABLE>
<CAPTION>
                                                                                December 31,
                                                                                ------------
                                                                          1996                1995
                                                                          ----                ----
<S>                                                                    <C>                 <C>     
Intellicall, Inc.
         Variable rate senior bridge notes due 1996, Series A          $     --            $ 15,375
         8% Convertible subordinated notes, due 2000                      4,160               7,500
         8% Convertible subordinated notes, due 2001                      5,000                  --
         Note collateralized by certain leases                               --                 219
         Convertible subordinated note, due 1999                          1,000               1,000
         Asset-based note collateralized by certain assets, due 1999      6,862                  --
         Installment note, due 1998                                         113                  --
                                                                       --------            --------
                                                                         17,135              24,094
         Less unamortized debt discount                                    (660)                 --
                                                                       --------            --------
                                                                         16,475              24,094
                                                                       --------            --------
ILD Communications, Inc.
         Senior secured debt, due 2001                                    2,000                  --
         Convertible subordinated notes, due 2001                         1,000                  --
                                                                       --------            --------
                                                                          3,000                  --
         Less unamortized debt discount                                     (78)                 --
                                                                       --------            --------
                                                                          2,922                  --
                                                                       --------            --------

              Total debt                                                 19,397              24,094

         Less: Current portion of long-term debt                           (85)             (15,474)
                                                                      --------             --------
              Total long-term debt                                    $ 19,312             $  8,620
                                                                      ========             ========
</TABLE>

         On  February  15,  1994  the  Company  issued  a $1.0  million,  10.0%,
convertible,   subordinated  note  to  T.J.  Berthel  Investments,  L.P.,  whose
ownership also controls 7.2% of the Company's outstanding common stock. Interest
is payable  quarterly and commenced March 31, 1994. The entire  principal amount
matures on March 31, 1999.  The note may be converted by the holder into 160,000
shares of the Company's Common Stock at any time.

         On August 11, 1994 the Company  issued its Variable  Rate Senior Bridge
Notes Due 1996,  Series A ("Series A Notes") and 12.5%  Senior  Bridge Notes Due
1996, Series B ("Series B Notes") to Nomura Holding America Inc. ("Nomura"). The
Series B Notes were  repaid in full in  December  of 1995 and the Series A Notes
were repaid in November of 1996.  The Company  issued a warrant  which  entitled
Nomura to purchase 551,954 shares of the Company's common stock,  $.01 par value
at $4.50 per share (the "Common  Stock").  As  consideration  for  extending the
maturity date on the Series A Notes the Company lowered the warrant strike price
on September 25, 1996 to the then current market value of $3.50. On February 26,
1997, Nomura exercised their warrant in a cashless

                                      F-13

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


transaction permitted by the warrant agreement. Accordingly the number of shares
that Nomura received in exchange for all of its warrants was 260,356.

         On December 29, 1995 the Company  completed the sale of $7.5 million of
8.0%  convertible  subordinated  notes,  due  December  31,  2000,  to Banca Del
Gottardo in Lugano,  Switzerland  with the  proceeds  used to repay the Series B
Notes and for working capital  purposes.  The notes were issued with warrants to
purchase 300,000 shares of the Company's Common Stock. The notes are convertible
into  1,785,714  shares of the  Company's  Common  Stock at a price of $4.20 per
share.  As of December 31, 1996,  $3.34 million of the Banca Del Gottardo  Notes
were converted to 795,233 shares of the Company's  Common Stock. In January 1997
an additional  $945,000 of the Notes were  converted  into 224,999 shares of the
Company's common stock. Interest is payable semi-annually and commenced June 30,
1996.

         On May  10,  1996 a  majority-owned  subsidiary  of  the  Company,  ILD
Communications,  Inc.  ("ILD")  completed  the  sale of $1.0  million  of  10.0%
convertible  subordinated notes, due May 10, 2001, to Triad-ILD  Partners,  L.P.
and  Morris   Telecommunications,   LLC  in  the  amounts  of  $666,666.67   and
$333,333.33,  respectively.  The notes can be  converted  at the rate of one (1)
share of common stock of ILD for each $90.00 of  principal  then due the holder.
Interest is paid quarterly.

         On May 10, 1996 ILD issued  Secured  Promissory  Notes in the aggregate
principal amount of $2.0 million with warrants to purchase an aggregate of 7,239
shares  of ILD  common  stock at a price  of $0.01  per  share.  Sirrom  Capital
Corporation  purchased  a note in the  original  amount of $1.5  million  with a
warrant  to  purchase  5,429  shares of common  stock and Reedy  River  Ventures
Limited  Partnership  purchased a note in the original amount of $500,000 with a
warrant to purchase  1,810 shares of common stock at a price of $0.01 per share.
The notes are  payable  on May 10,  2001 and bear  interest  at 13.5%  annually.
Interest is paid quarterly.

         On November 22, 1996 the Company  completed the sale of $5.0 million of
8.0%  convertible  subordinated  notes,  due  November  22,  2001,  to Banca Del
Gottardo in Lugano, Switzerland with the proceeds used to repay a portion of the
Nomura Series A Notes, and for working capital  purposes.  The notes were issued
with warrants to purchase  200,000 shares of the Company's Common Stock at $5.00
per share.  The notes are  convertible  into one million shares of the Company's
Common  Stock at a price of $5.00 per share.  Interest is payable  semi-annually
beginning May 1997.



                                      F-14

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


         On  November  22,  1996 the Company  entered  into a Loan and  Security
Agreement  (the "Loan  Agreement")  with Finova Capital  Corporation  ("Finova")
pursuant  to which  Finova  agreed to loan the  Company up to  $12,000,000  (the
"Loan")  based on an available  borrowing  base.  The  borrowing  base  consists
primarily  of call  traffic  and trade  equipment  receivables,  and  inventory,
subject to eligibility requirements determined by Finova. Amounts loaned subject
to the borrowing  base are  determined by  percentages  established  in the Loan
Agreement, but are within the discretion of Finova. Such percentages are subject
to  change  based on  experience  and  Finova's  expectations  regarding  future
collectibility of receivables and usage of inventory.

         The Loan is evidenced by a Secured  Revolving  Credit Note (the "Note")
payable to the order of Finova.  Borrowings  under the Loan bear interest at the
rate of prime plus 1.75%. The interest rate may be decreased prospectively by up
to 0.5% based on future  profitability  of the  Company.  The  Company  used the
proceeds  from the Finova  Loan and  Gottardo  Notes (net of  placement  fees of
$509,406)  to repay the  remaining  balance  of its Series A Notes due to Nomura
Holding America, Inc in the amount of $12.7 million. Also the Loan has an unused
line fee equal to one  quarter of one  percent  (0.25%)  per annum of the unused
portion  of the Total  Facility  and a  facility  fee equal to  one-half  of one
percent  (0.50%)  per annum of the amount of the Total  Facility  payable on the
first anniversary of the Agreement and one each subsequent  anniversary thereof.
Interest is paid monthly.

         The initial  term of the Loan  Agreement  is three years at which time,
unless extended, all amounts then outstanding must be repaid. The Loan Agreement
contains prepayment  penalties in the event it is terminated prior to expiration
of its initial  term.  The Loan is secured by first and prior liens and security
interests  encumbering  substantially  all of  the  assets  of the  Corporation,
including  inventory,   equipment,  accounts  receivable,  general  intangibles,
trademarks and  tradenames.  The Loan Agreement  contains  various  restrictions
(including  a  prohibition  against the  payment of  dividends,  limitations  on
capital  expenditures,  and  restrictions  on  investments)  and financial ratio
maintenance  requirements  (including  minimum  working  capital  and net  worth
requirements).  As of December 31, 1996 the Company was in  compliance  with all
required covenants.

         Aggregate  maturities  of  long-term  debt in the  next few  years  are
$85,000, $28,000, $7.86 million, $4.16 million, and $8.0 million.

                                      F-15

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - -------------------------------------------------------------------------------


NOTE 3 - STOCKHOLDERS' EQUITY

         Accounting for Stock-based Compensation:  In October 1995, Statement of
Financial   Accounting   Standards   No.  123,   "Accounting   for   Stock-based
Compensation"  ("SFAS No. 123") was issued by the Financial Accounting Standards
Board.  The  statement  requires  the  fair  value of stock  options  and  other
stock-based   compensation   issued  to  employees  to  either  be  included  as
compensation  expense in the income  statements  of companies  or the  pro-forma
effect on net income and earnings per share of such  compensation  expense to be
disclosed in the footnotes to the Company's  financial  statements  beginning in
1996. The Company has elected to adopt SFAS No. 123 on a disclosure  basis only.
Had compensation cost for the Company's stock option plans been determined based
on the fair market  value at the grant dates for awards  those plans  consistent
with the method  provided by SFAS No. 123, the  Company's  net loss and net loss
per share would have been  reflected by the following  proforma  amounts for the
years ended December 31, 1996 and 1995:
<TABLE>
<CAPTION>

                                                Year Ended December 31,
                                                -----------------------
                                                1996               1995
                                                ----               ----
                                                       
<S>                        <C>               <C>                <C>   
Net loss                   As reported       $4,995,000         $6,139,000
                           Proforma          $5,877,000         $6,500,000

Primary net loss per       As reported               $ .62              $ .80
share                      Proforma                  $ .74              $ .85

</TABLE>

     The fair value of each grant is  estimated  on the date of grant  using the
Black-Scholes   Option   pricing  model  with  the  following   weighted-average
assumptions used for grants during the years ended December 31, 1996 and 1995:

<TABLE>
<CAPTION>
                                                  Year Ended December 31,
                                                  -----------------------
                                                 1996                1995
                                                 ----                ----
             <S>                              <C>                 <C>  
             Dividend yield                        --                  --
             Expected volatility               65.49%              62.47%
             Risk free interest rate            6.55%               6.55%
             Option term                      9 years             9 years
</TABLE>

     The weighted  average  fair value for all options  granted in 1996 and 1995
was $4.06 and $2.89, respectively.

     Stock  Option  Plans:  The Company  maintains a  Nonqualified  Stock Option
("NSO")  Plan,  an Incentive  Stock Option  ("ISO") Plan and a Directors'  Stock
Option ("DSO") Plan (adopted in 1991). The number of shares which may be granted
under the NSO and ISO Plans (as amended) and the DSO

                                      F-16

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


Plan may not exceed 600,000,  1,525,000,  and 350,000,  respectively.  ISO's and
NSO's are exercisable at such times and in such installments as the Organization
and  Compensation  Committee of the Board of Directors (the  "Committee")  shall
determine at the time of grant. In the case of ISO's and DSO's, the option price
of the shares cannot be less than the fair market value of the underlying common
stock at the  date of the  grant.  In the case of  NSO's,  the  option  price is
determined by the Committee and cannot be less than 85% of the fair market value
of the  underlying  common stock.  Options  expire at such time as the Committee
shall  determine  at the time of  grant,  but in the case of ISO's  and DSO's no
later  than ten years  from the grant  date.  Options  vest as  follows:  50% on
December 31 of the year of grant and 25% on December 31 of each following  year.
All options  granted  under the plan in 1994,  1995 and 1996 were issued at fair
market value.

NSO PLAN
Stock option activity under the NSO Plan was:
<TABLE>
<CAPTION>
                                                                     Weighted Average
                                                          Shares         Option Price
                                                          ------         ------------
<S>                                                       <C>                   <C>  
Outstanding at December 31, 1993....................      600,000               $4.61

Activity............................................           --                  --
                                                         --------

Outstanding at December 31, 1994...................       600,000               $4.61

Activity...........................................            --                  --
                                                          -------

Outstanding at December 31, 1995...................       600,000               $4.61

Activity...........................................            --
                                                          -------

Outstanding at December 31, 1996...................       600,000               $4.61
                                                          =======               
</TABLE>

At December  31,  1996 and 1995,  there were no shares  available  to be granted
under the NSO plan.



                                      F-17

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


ISO PLAN
Stock option activity under the ISO Plan was:
<TABLE>
<CAPTION>
                                                                   Weighted Average
                                                          Shares       Option Price
                                                          ------       ------------
<S>                                                       <C>                 <C>  
Outstanding at December 31, 1993...................       654,340             $5.22

Granted............................................       501,900             $7.59

Exercised..........................................        (1,250)            $4.38

Canceled...........................................      (128,675)            $8.01
                                                         --------

Outstanding at December 31, 1994...................     1,026,315             $6.02

Granted............................................       231,080             $3.95

Exercised..........................................       (16,500)            $3.59

Canceled...........................................       (67,575)            $6.44
                                                          -------

Outstanding at December 31, 1995...................     1,173,320             $5.63

Granted............................................       142,000             $4.57

Exercised..........................................       (32,200)            $4.61

Canceled...........................................      (141,505)            $7.85
                                                         --------

Outstanding at December 31, 1996...................     1,141,615             $5.24
                                                        =========
</TABLE>

     At December  31,  1996 and 1995,  there were  120,685 and 115,180 shares,
respectively, available for grant under the ISO Plan.

DSO PLAN
Stock option activity under the DSO Plan was:
<TABLE>
<CAPTION>
                                                                   Weighted Average
                                                          Shares       Option Price
                                                          ------       ------------
<S>                                                      <C>                  <C>   
Outstanding at December 31, 1993...................      120,000              $6.21

Granted............................................       20,000              $9.25
                                                        --------

Outstanding at December 31, 1994...................     140,000               $6.65

Activity...........................................          --
                                                        -------

Outstanding at December 31, 1995...................     140,000               $6.65

Granted............................................      60,000               $3.50
                                                        -------

Outstanding at December 31, 1996...................     200,000               $5.70
                                                        =======
</TABLE>

There were  100,000  shares  available  for grant at December 31, 1996 and 1995,
under the DSO Plan.

                                      F-18

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------



OTHER DIRECTORS' OPTIONS

    The  Company  issued to certain  members of the Board of  Directors  options
prior to the establishment of the DSO Plan.

    Stock option activity pursuant to these options was:
<TABLE>
<CAPTION>
                                                                   Weighted Average
                                                          Shares       Option Price
                                                          ------       ------------
<S>                                                       <C>                <C> 
Outstanding at December 31, 1993...................       82,500             $11.40

Canceled...........................................      (22,500)            $12.25
                                                         -------

Outstanding at December 31, 1994...................       60,000             $11.08

Activity...........................................           --
                                                         -------

Outstanding at December 31, 1995...................       60,000             $11.08

Activity...........................................           --

Outstanding at December 31, 1996...................       60,000             $11.08
                                                          ======
</TABLE>





                                      F-19

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


    The following  tables  summarize  information  about the  fixed-price  stock
options outstanding at December 31, 1996:

NSO PLAN
<TABLE>
<CAPTION>
                                    Options Outstanding                                        Options Exercisable
                    -------------------------------------------------------       ----------------------------------------
                       Shares        Weighted-Average        Weighted-                   Shares              Weighted-
   Range of          Outstanding        Remaining             Average                Exercisable at           Average
Exercise Prices      at 12/31/96     Contractual Life      Exercise Price                12/31/96          Exercise Price
- - ---------------      -----------     ----------------      --------------                --------          --------------
 <S>                     <C>             <C>                   <C>                      <C>                    <C>   
         $3.625          430,000           6 years             $3.625                   430,000                $3.625

          6.625          100,000           5 years              6.625                   100,000                 6.625

           7.75           70,000           4 years               7.75                    70,000                  7.75
                          ------                                                         ------

  $3.625 - 7.75          600,000         5.6 years              $4.61                   600,000                 $4.61
                         =======                                                        =======

</TABLE>


ISO PLAN
<TABLE>
<CAPTION>

                                    Options Outstanding                                        Options Exercisable
                    -------------------------------------------------------       ----------------------------------------
                       Shares        Weighted-Average        Weighted-                   Shares              Weighted-
   Range of          Outstanding        Remaining             Average                Exercisable at           Average
Exercise Prices      at 12/31/96     Contractual Life      Exercise Price                12/31/96          Exercise Price
- - ---------------      -----------     ----------------      --------------                --------          --------------

 <S>                    <C>               <C>                   <C>                      <C>                  <C>    
 $3.375 - 4.50          642,455           7.5 years             $3.894                   562,455              $3.903

  4.625 - 5.75          207,660             7 years              5.279                   172,660               5.247

  6.625 - 8.00          216,500           4.8 years              7.416                   216,500               7.416

        10.375           75,000             7 years             10.375                    75,000              10.375
                         ------                                                           ------

$3.375 - 10.375       1,141,615           6.9 years             $5.239                 1,026,615              $5.342
                      =========                                                        =========
</TABLE>





                                      F-20

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


DSO PLAN & OTHER DIRECTORS OPTIONS
<TABLE>
<CAPTION>

                                    Options Outstanding                                        Options Exercisable
                    -------------------------------------------------------       ----------------------------------------
                       Shares        Weighted-Average        Weighted-                   Shares              Weighted-
   Range of          Outstanding        Remaining             Average                Exercisable at           Average
Exercise Prices      at 12/31/96     Contractual Life      Exercise Price                12/31/96          Exercise Price
- - ---------------      -----------     ----------------      --------------                --------          -------------
        <S>              <C>              <C>                    <C>                      <C>                   <C>           
        $3.50            60,000           10 years               $3.50                    60,000                $3.50

         5.75            40,000            6 years                5.75                    40,000                 5.75

         6.25            40,000            7 years                6.25                    40,000                 6.25

        6.625            40,000            6 years               6.625                    40,000                6.625

         7.56            15,000            2 years                7.56                    15,000                 7.56

         9.25            20,000            8 years                9.25                    20,000                 9.25
 
        11.00            20,000            3 years               11.00                    20,000                11.00
 
        13.25            25,000            4 years               13.25                    25,000                13.25
                         ------                                                           ------

$3.50 - 13.25           260,000          6.6 years               $6.94                   260,000                $6.94
                        =======                                                          =======
</TABLE>



     Stock Option Plans for ILD Communications,  Inc.: ILD Communications,  Inc.
maintains a Non-  incentive  Stock Option  ("NSO")  Plan and an Incentive  Stock
Option ("ISO") Plan. The number of shares which may be granted under the NSO and
ISO Plans may not exceed 27,500 shares at an exercise price of $24.20.

NSO PLAN
Stock option activity under the NSO Plan was:
<TABLE>
<CAPTION>
                                                                  Weighted Average
                                                          Shares      Option Price
                                                          ------      ------------
<S>                                                       <C>               <C>  
Outstanding at May 10, 1996..........................        --                 --

Granted..............................................     2,325             $24.20
                                                          -----            
                                                                                       

Outstanding at December 31, 1996.....................     2,325             $24.20
                                                          =====
</TABLE>


                                      F-21

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


ISO PLAN

Stock option activity under the ISO Plan was:
<TABLE>
<CAPTION>
                                                                  Weighted Average
                                                          Shares      Option Price
                                                          ------      ------------
<S>                                                        <C>              <C>  
Outstanding at May 10,1996...........................         --            $24.20

Granted..............................................     19,350            $24.20
                                                          ------                  
                                                                          

Outstanding at December 31, 1996.....................     19,350            $24.20
                                                          ======
</TABLE>

    All options  granted were  exercisable at December 31, 1996. At December 31,
1996 there were 5,825 shares  available to be granted.  Options  granted  vested
immediately.


EMPLOYEE STOCK PURCHASE PLAN FOR INTELLICALL

     On November 16, 1995 the Company  adopted the  Intellicall  Employee  Stock
Purchase Plan (the "ESPP").  After the offering period ending December 31, 1996,
there  remain  authorized  and  available  for sale to employees an aggregate of
275,108  shares of the  Company's  common  stock.  The maximum  number of shares
subject to each  option  under the ESPP is  determined  on the date of grant and
equals  the sum of the  payroll  deductions  authorized  by  each  participating
employee  (up to 10.0% of regular pay) divided by 85.0% of the lower of the fair
market  value of a share of common stock on either the first or last trading day
of each offering  period.  Each offering period is  approximately  six months in
duration  and  commences  on the  first  trading  day on or after  January 1 and
terminates on the last trading day ending the following June 30, or commences on
the first trading day on or after July 1 and  terminates on the last trading day
ending the  following  December 31. Under the ESPP,  5,967 shares were issued at
$2.87 per share for the offering period ended December 31, 1995, 9,927 shares at
$3.08 for the offering period ended June 30, 1996 and 8,998 shares at $4.675 for
the offering period ended December 31, 1996.

     Common Stock: At December 31, 1996,  there were 3,664,254  shares of common
stock reserved for options and warrants.

     Preferred Stock:  There was no preferred stock  outstanding at December 31,
1996 or  1995.  Shares  of  preferred  stock  can be  issued  at any  time  upon
authorization by the Board of Directors, with preferences, rights, dividends and
voting powers to be determined by the Board of Directors.

     Common  Stock  Purchase  Warrants:  In July 1992,  the Company  issued to a
senior note  lender a common  stock  purchase  warrant  entitling  the holder to
purchase  93,023 shares of the Company's  common stock,  exercisable at $.01 per
share.  On November 14, 1994,  the senior note lender  exercised  the warrant to
purchase  93,023 shares of the Company's  common stock.  In connection  with the
August 11, 1994 refinancing discussed in Note 2, the Company issued a warrant to
Nomura entitling the holder

                                      F-22

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


to purchase 551,954 shares of the Company's common stock,  exercisable at $4.50.
As  consideration  for  extending  the  maturity  date on the Series A Notes the
Company  lowered  the warrant  strike  price on  September  25, 1996 to the then
current  market value of $3.50.  On February 26, 1997,  Nomura  exercised  their
warrant  in  a  cashless   transaction   permitted  by  the  warrant  agreement.
Accordingly the number of shares that Nomura received in exchange for all of its
warrants was 260,356.

     In  connection  with the  December  29,  1995  subordinated  debt  issuance
discussed  in Note 2,  the  Company  issued a  Warrant  to  Banca  Del  Gottardo
("Gottardo")  entitling the holder to purchase  300,000  shares of common stock,
exercisable at $4.20 per share.

     In  connection  with the  issuance  of the  Notes  the  Company  issued  an
additional  Warrant to purchase  200,000 shares of common stock (the "Additional
Warrant").  The exercise price for the  Additional  Warrant is the same price as
for the Gottardo Warrants.

     In November 1996, the Company issued additional  subordinated debt to Banca
Del Gottardo  ("Gottardo")  with warrants to purchase  200,000  shares of common
stock at $5.00 per  share.  In  addition  to the  200,000  shares an  additional
warrant to purchase 150,000 shares at $5.00 was also issued.

     At the completion of the sale of convertible subordinated notes, ILD issued
a warrant to the holder of the note to purchase  7,239 shares of common stock at
$.01 per share.  Also, ILD issued a warrant of 6,000 shares to Triad to purchase
at $90.00 per share.



                                      F-23

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


NOTE 4 - INCOME TAXES

     Differences  between the income tax benefit  calculated using the statutory
federal income tax rate and the actual income tax benefit are (in thousands):
<TABLE>
<CAPTION>
                                                                  Year Ended December 31
                                                                  ----------------------
                                                              1996          1995         1994
                                                              ----          ----         ----
<S>                                                        <C>          <C>          <C>    
Income tax benefit at the statutory rate...........        $(1,731)     $ (2,087)    $ (4,918)

Amortization of cost in excess of net assets

     of acquired businesses........................             31            31           31

Other:

   Refund of federal income taxes..................           (622)           --           --

   Income from non-consolidated subsidiary.........           (101)           --           --

   Operating loss not benefitted...................          2,423         2,056        4,887
                                                          --------      --------     --------

Income tax benefit.................................       $     --      $     --     $     --
                                                          ========      ========     ========
</TABLE>


    The tax  effect of  temporary  differences  that give rise to a  significant
portion of deferred tax assets and deferred tax liabilities  consisted primarily
of timing  differences  in the  recognition  of license fee revenues and related
costs, provisions for doubtful accounts in excess of write-offs, warranty costs,
legal fees,  gain or loss on sale of assets,  software  development and operator
services costs, and excess tax depreciation.

    At December 31, 1996 the Company has net  operating  loss  carryforwards  of
$36.6 million for federal  income tax reporting  purposes.  Such  carryforwards,
which may provide future tax benefits, do not expire before 2007.  Additionally,
in conjunction  with the Alternative  Minimum Tax ("AMT") rules, the Company has
available minimum tax credit  carryforwards for tax purposes of $125,000,  which
may be used indefinitely to reduce regular Federal Income taxes.

    The  Company  received  no income tax  refunds in 1995 or 1994.  The Company
received a net tax refund of $1.3  million in 1996.  The  Company  received  the
refund as a result of a ten-year  carryback  claim under  Section  172(f) of the
Internal  Revenue Code. The refund was associated  with a claim of $4,534,487 of
Net Operating  Loss. The Company also used $448,459 of its  Alternative  Minimum
Tax ("AMT") credit,  the result of being subject to AMT in the fiscal year ended
June 30, 1989.


                                      F-24

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


         Significant  components  of  the  Company's  deferred  tax  assets  and
deferred tax liabilities under SFAS 109 are (in thousands):
<TABLE>
<CAPTION>
                                                                December 31,
                                                                ------------
                                                          1996                1995
                                                          ----                ----
<S>                                                      <C>                <C>    
                                   
Deferred tax assets:

     Other reserves and accruals.....................    $1,628             $2,522

     Net operating loss carryforwards................    12,791             11,524

     Unused alternative minimum credits..............       125                575
                                                         ------             ------

 Total gross deferred tax assets.....................    14,544             14,621
                                                         ------             ------



Deferred tax liabilities:

     Bad debt reserves...............................      (421)              (307)

     Deferred revenue................................       (12)              (320)

     Depreciation and amortization...................    (1,226)            (1,263)
                                                         ------             ------

Total gross deferred tax liabilities.................    (1,659)            (1,890)
                                                         ------             ------



Less valuation allowance.............................   (12,885)           (12,731)
                                                        =======            ======= 
                                                      
                                                                   
Net deferred tax assets..............................  $     --           $     --
                                                       ========           ========  
                                                                              
</TABLE>

The  valuation   allowance  on  deferred  tax  assets   reflects  the  Company's
uncertainty  regarding  realization of such assets due to recent  operating loss
trends.


NOTE 5 - NET LOSS PER COMMON AND COMMON EQUIVALENT SHARE

    Net loss per  common and common  equivalent  share is based on the  weighted
average  number of common shares  outstanding  during 1996,  1995 and 1994.  The
weighted average common and common equivalent shares outstanding were 8,024,000,
7,672,000 and 7,571,000  for the years ended  December 31, 1996,  1995 and 1994,
respectively.

    Primary per share  amounts  have been  computed by dividing  net loss by the
weighted  average  number of common and  common  equivalent  shares  outstanding
during  each  period.   Outstanding  common  stock  options  and  warrants  were
considered a common stock equivalent for purposes of computing  weighted average
shares outstanding. In loss periods, common stock equivalents have been excluded
from the per share calculation since they are anti-dilutive.  Although the total
number of common  shares  obtainable  upon exercise of  outstanding  options and
warrants exceeds 20% of the number of common shares  outstanding at December 31,
1996, the treasury stock method was not used

                                      F-25

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


for purposes of computing  weighted average shares  outstanding since the effect
was anti-dilutive.


NOTE 6 - COMMITMENTS

    The  Company  leases  its  office  space and  manufacturing  facility  under
operating leases. The manufacturing facility lease contains a renewal option for
an additional 60 months at the market rental rate upon expiration of the initial
lease term.

    Future minimum rental commitments under  noncancelable  operating leases are
(in thousands):

    1997...........................................................     $  540
    1998...........................................................        420
    1999...........................................................        420
    2000...........................................................        398
    2001...........................................................        329
                                                                           ---
                                                                        $2,107
                                                                        ======

    Total operating lease expense was $840,000,  $765,000 and $1,242,000 for the
years ended December 31, 1996, 1995 and 1994, respectively.




                                      F-26

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------


NOTE 7 - LICENSE FEES RECEIVABLE

    License fees for automated operator systems are prepaid.  Prior to 1994, the
Company  generally  financed license fees over five years and recorded such fees
upon  shipment of systems at an amount  discounted  to reflect  market  rates of
interest  ranging from 9.75% to 11.25%.  Interest income is recognized using the
effective yield method.

    Information pertaining to the license fees receivable is (in thousands):

<TABLE>
<CAPTION>
                                                                   December 31,
                                                                   ------------
                                                               1996           1995
                                                               ----           ----
<S>                                                           <C>           <C>  
Gross license fees receivable..............................   $ 1,630       $ 2,397

Less:  Unearned income.....................................      (215)         (298)

         Allowance for doubtful accounts, non-current......      (370)         (414)
                                                               ------        ------

Net license fees receivable................................     1,045         1,685

Less:  Current portion.....................................    (1,045)       (1,432)
                                                               ------        ------ 
                                                                                              
Net license fees receivable, non-current...................   $    --       $   253
                                                              =======       =======

</TABLE>

    The decline in future minimum  license fees receivable is due to the decline
in the  licensing  of  microautomated  operator  systems  since the initial peak
during 1989 and 1990,  and efforts by the Company to  accelerate  the receipt of
license payments by establishing certain incentives to prepay license fees.




                                      F-27

<PAGE>


INTELLICALL, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- - ------------------------------------------------------------------------------



NOTE 8 - LITIGATION AND CONTINGENCIES

         The Company is subject to various legal proceedings  arising out of the
ordinary  conduct of its  business.  It is the opinion of the  management of the
Company  that the  ultimate  disposition  of these  proceedings  will not have a
material  adverse  effect on the  Company's  financial  condition and results of
operations.




                                      F-28

<PAGE>
<TABLE>
<CAPTION>
                                                     INTELLICALL, INC.
                                      SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS
                                                      (IN THOUSANDS)

                                                                 Additions
                                                    -----------------------------------
                                         Balance at
                                         Beginning  Charged to Costs   Charged to Other   Deductions-  Balance at End
            Description                  of Period    and Expenses   Accounts - Describe   Describe      of Period
- - ------------------------------------     ---------    ------------   -------------------   --------      ---------

<S>                                       <C>           <C>            <C>                <C>            <C>            
Year Ended December 31, 1996:
    Allowance for doubtful
      accounts - receivable.........      $     718     $    172        $      --         $   (830)(a)   $    60
                                          =========     ========        =========         ========       =======

    Allowance for doubtful
      accounts - license fees receivable
      non-current...................      $     414     $     --        $      --         $    (44)(a)   $   370
                                          =========     ========        =========         ========       =======

    Allowance for doubtful accounts
    notes - receivable..............      $  2,718      $     --        $      --         $   (956)(a)   $ 1,762
                                          ========      ========        =========         ========       =======

    Allowance for doubtful accounts
    call traffic....................      $  2,542      $  3,621        $      --         $  2,983(a)(e) $ 3,180
                                          ========      ========        =========         ========       =======

Year Ended December 31, 1995:
    Allowance for doubtful
    accounts - receivable...........      $  2,570      $    714        $      --         $  2,566(a)    $   718
                                          ========      ========        =========         ========       =======

    Allowance for doubtful
    accounts - license fees receivable
    non-current.....................      $    523      $    412        $      --         $    521(a)    $   414
                                          ========      ========        =========         ========       =======

    Allowance for doubtful
    accounts - investment in sales-type
    leases, non-current.............      $     14      $     --        $      --         $     14(a)    $    --
                                          ========      ========        =========         ========       =======

    Allowance for doubtful accounts
    call traffic....................      $  2,550      $  2,530        $     231(b)      $  2,769(a)    $ 2,542
                                          ========      ========        =========         ========       =======

    Allowance for doubtful accounts
    notes - receivable..............      $  2,683      $     --        $   1,190(d)      $  1,155(a)(b) $ 2,718
                                          ========      ========        =========         ========       =======

Year Ended December 31, 1994:
    Allowance for doubtful
      accounts - receivable.........      $  3,968      $  3,171        $      --         $  4,569(a)    $ 2,570
                                          ========      ========        =========         ========       =======

    Allowance for doubtful
      accounts - license fees receivable
      non-current...................      $    548      $    645        $      --         $    670(a)    $   523
                                          ========      ========        =========         ========       =======

    Allowance for doubtful
      accounts - investment in sales-type
      leases, non-current...........      $    102      $     17        $      --         $    105(a)    $    14
                                          ========      ========        =========         ========       ======= 

    Allowance for doubtful accounts
      call traffic..................      $  3,688      $  3,146        $      --         $  4,284(a)    $ 2,550
                                          ========      ========        =========         ========       =======

    Allowance for doubtful accounts
      notes - receivable............      $     --      $  1,500        $   1,183(c)      $     --       $ 2,683
                                          ========      ========        =========         ========       =======
<FN>
(a) Write-off of uncollectible accounts.
(b) Includes $231,000 reclassified to allowance for doubtful accounts call traffic.
(c) Includes $924,000 charge to contra-asset and $259,000 charge from a liability account.
(d) Includes $1.1 million reserved directly against another asset and $89,000 of
interest  payments used to build reserve instead of recognizing as revenue.  
(e) Includes $912,000 reserved directly against another asset.
</FN>
</TABLE>

                                      F-29
<PAGE>



                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                   FORM 10-K


[X]ANNUAL REPORT PURSUANT TO SECTION 13 OR 13 (d) OF THE SECURITIES ACT OF 1934
   FOR THE FISCAL YEAR ENDED DECEMBER 31, 1996,


[ ]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
     SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM
     __________ TO ___________.


Commission file number 1-0588


                               INTELLICALL, INC.
             (Exact name of registrant as specified in its charter)




                                    EXHIBITS

<PAGE>


                                 EXHIBIT INDEX


Exhibit 
Number                             Description of Exhibit

(a)3.1                 Certificate of Incorporation of the Company
                       and all amendments
                       thereto through December 31, 1992.
(c)3.2                 Amendment to Certificate  of  Incorporation
                       raising the  authorized  common  stock from
                       10,000,000 shares to 50,000,000 shares.
(f)3.3                 Amendment to Certificate  of  Incorporation
                       lowering the  authorized  common stock from
                       50,000,000 shares to 20,000,000 shares.
(b)3.4                 By-laws of the Company, as amended.
(a)4.1                 Specimen certificate for Common Stock of 
                       the Company.
(f)10.1                Intellicall, Inc. 1991 Stock Option Plan,
                       as amended.
(b)10.2                Form of Incentive Stock Option Agreement.
(b)10.3                Form of Nonqualified Stock Option Agreement.
(b)10.4                Form of Director Stock Option Agreement.
(f)10.5                Form of 1995 Employee Stock Purchase Plan.
(b)10.6                ADREC Development and License Agreement, dated
                       as August 2, 1990, between VCS Industries, 
                       Inc. d/b/a Voice Control Systems and the 
                       Company.
(b)10.7                Amended   and   Restated   Patent   License
                       Agreement  dated  as of  January  1,  1992,
                       between the Company and MessagePhone, Inc.
(b)10.8                Registration  Rights  Agreement dated as of
                       July 31, 1992,  between the Company and The
                       Prudential Insurance Company of America.
(d)10.9                Amended and Restated 10% Convertible Subordi-
                       nated Note Due 1999 dated August 11, 1994 with
                       T.J. Berthel Investments, L.P.
                                 
                                    

<PAGE>



(c)10.10               Registration Rights Agreement dated February
                       14, 1994, among between the Company and T.J. 
                       Berthel Investments, L.P.
(e)10.11               Note  and  Warrant  Purchase,   Paying  and
                       Conversion/Exercise     Agency    Agreement
                       entered  into on December  22, 1995 between
                       Banca Del Gottardo and the Company.
(e)10.12               Form of 8%  Convertible  Subordinated  Note
                       executed   by  the  Company  to  Banca  Del
                       Gottardo dated December 22, 1995.
(e)10.13               Form of Banca Del Gottardo Warrants entered
                       into on December 22, 1995 between Banca Del
                       Gottardo and the Company.
(g)10.14               Loan and Security Agreement executed with 
                       Finova Capital Corporation.
(g)10.15               Secured  Revolving  Credit Note made
                       payable to Finova  Capital  Corporation  in
                       the    original    principal    amount   of
                       $12,000,000.
(g)10.16               Note and Warrant Purchase, Paying and Conver-
                       sion/Exercise Agency Agreement executed with 
                       Banca del Gottardo.
(g)10.17               Form of 8% Convertible Suborginated Notes 
                       (included within Exhibit 10.16).
(g)10.18               Form of Warrants issued with Notes (included 
                       within Exhibit 10.16).
  ++21.1               Subsidiaries of the Company.
  ++23.1               Consent of Independent Accountants.
  ++27.1               Financial Data Schedule.

++           Filed herewith.
(a)          Incorporated by Reference from the Company's Form S-1 filed August
             28, 1987, file no. 33-15723.
(b)          Incorporated by reference from the Company's  Annual Report on Form
             10-K for the fiscal year ended December 31, 1991.
(c)          Incorporated by reference from the Company's  Annual Report on Form
             10-K for the fiscal year ended December 31, 1993.
(d)          Incorporated  by reference from the Company's  Quarterly  Report on
             Form 10-Q for the quarter ended June 30, 1994.
(e)          Incorporated by reference from the Company's Current Report on Form
             8-K (Date of Earliest Event Reported - December 28, 1995).
(f)          Incorporated by reference from the Company's  Annual Report on Form
             10-K for the fiscal year ended December 31, 1995.
(g)          Incorporated by reference from the Company's Current Report on Form
             8-K (Date of Earliest Event Reported - November 22, 1996).
         (b)      Reports on Form 8-K.

                  One  report  on Form 8-K was  filed  during  the  last  fiscal
                  quarter of 1996 (Date of Report - November 22, 1996) reporting
                  on Item 5. Other Events.




EXHIBIT 21.1

                          SUBSIDIARIES OF THE COMPANY





                      Intellicall Operator Services, Inc.






EXHIBIT 23.1

                       CONSENT OF INDEPENDENT ACCOUNTANTS


     We hereby  consent to the  incorporation  by reference in the  Registration
Statement on Form S-8 of Intellicall, Inc. of our report dated February 29, 1997
appearing on page F-2 of this Form 10-K.


/s/ Price Waterhouse LLP                3/27/97
                                         Date

PRICE WATERHOUSE LLP

Dallas, Texas
March 27, 1997

WARNING: THE EDGAR SYSTEM ENCOUNTERED ERROR(S) WHILE PROCESSING THIS SCHEDULE.

<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
     (Replace this text with the legend)
</LEGEND>
<CIK>                         0000818674
<NAME>                        INTELLICALL, INC.
<MULTIPLIER>                  1,000 
<CURRENCY>                    U.S.            
       
<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>               DEC-31-1996
<PERIOD-START>                  JAN-01-1996   
<PERIOD-END>                    DEC-31-1996                 
<EXCHANGE RATE>                      1
<CASH>                           2,286          
<SECURITIES>                         0              
<RECEIVABLES>                   25,738        
<ALLOWANCES>                     3,239          
<INVENTORY>                      7,902         
<CURRENT-ASSETS>                34,371         
<PP&E>                          10,703        
<DEPRECIATION>                   8,739              
<TOTAL-ASSETS>                  45,254         
<CURRENT-LIABILITIES>           12,365        
<BONDS>                              0          
                0        
                          0        
<COMMON>                            87         
<OTHER-SE>                      12,582        
<TOTAL-LIABILITY-AND-EQUITY>    45,254               
<SALES>                         15,884        
<TOTAL-REVENUES>                92,789         
<CGS>                           17,690        
<TOTAL-COSTS>                   85,768         
<OTHER-EXPENSES>                11,570        
<LOSS-PROVISION>                     0         
<INTEREST-EXPENSE>               2,918        
<INCOME-PRETAX>                 (6,298)        
<INCOME-TAX>                     1,303       
<INCOME-CONTINUING>             (4,995)        
<DISCONTINUED>                       0        
<EXTRAORDINARY>                      0        
<CHANGES>                            0         
<NET-INCOME>                    (4,995)         
<EPS-PRIMARY>                     (.62)      
<EPS-DILUTED>                        0        
        




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