PEOPLES TELEPHONE COMPANY INC
10-K405, 1997-03-31
COMMUNICATIONS SERVICES, NEC
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K
 
         ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
                              EXCHANGE ACT OF 1934


  For the fiscal year ended December 31, 1996 Commission File Number: 0-16479

                         PEOPLES TELEPHONE COMPANY, INC.
             (Exact Name of registrant as specified in its charter)

                    NEW YORK                          13-2626435
        (State or other jurisdiction of   (I.R.S. Employer Identification No.)
         incorporation or organization)

                 2300 NORTHWEST 89TH PLACE, MIAMI, FLORIDA 33172
               (Address of principal executive offices) (Zip Code)
 
                  Registrant's telephone number: (305) 593-9667

           Securities registered pursuant to Section 12(g) of the Act:

                              Name of each exchange
                    Title of each class on which registered 

                                  Common Stock
             Par Value $.01 per share American Stock Exchange, Inc.

           Securities registered pursuant to Section 12(b) of the Act:
                                (Title of class)
                                      None

Indicate by check mark whether the registrant has (1) filed all reports required
to be filed by Section 13 or 15(d) the  Securities  Exchange  Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days. X Yes No

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [  ]

     As of March 21, 1997,  the aggregate  market value of the voting stock held
by non-affiliates of the registrant was approximately  $57,693,562.  As of March
21,  1997,  there  were  16,194,684  shares  of the  registrant's  Common  stock
outstanding.

                      Documents incorporated by reference: None


<PAGE>

Part I

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995

     In connection  with the safe harbor  provisions  of the Private  Securities
Litigation Reform Act of 1995 (the "Reform Act"), Peoples Telephone Company, Inc
("Peoples"  or  the  "Company")  is  hereby  providing   cautionary   statements
identifying  important  factors that could cause the Company's actual results to
differ  materially from those projected in  forward-looking  statements (as such
term is defined in the Reform Act) made by or on behalf of the Company herein or
orally,  whether in  presentation,  in response to questions or  otherwise.  Any
statements  that express,  or involve  discussions as to  expectation,  beliefs,
plans, targets, objectives,  assumptions or future events or performance (often,
but not always,  through the use of words or phrases such as "will result," "are
expected  to,"  "will  continue,"  "is  anticipated,"   "estimated,"   "should",
"projection" and "outlook") are not historical facts and may be  forward-looking
and,   accordingly,   such  statements  involve  estimates,   assumptions,   and
uncertainties  which could cause actual results to differ  materially from those
expressed in the forward-looking  statements.  Such uncertainties include, among
others,  the  following:  (i)  the  impact  of  competition,   especially  in  a
deregulated  environment;  (ii) uncertainties with respect to the implementation
and effect of the Telecom Act (as defined hereafter);  (iii) the ongoing ability
of the Company to deploy its public pay telephones in favorable locations;  (iv)
the Company's ability to continue to implement operational improvements; and (v)
other  factors which are  described in further  detail in the Company's  filings
with the Securities and Exchange Commission.

     The Company  cautions that the factors  described  above could cause actual
results  or  outcomes  to  differ   materially   from  those  expressed  in  any
forward-looking   statements   made  by  or  on  behalf  of  the  Company.   Any
forward-looking  statement speaks only as of the date on which such statement is
made,  and the Company  undertakes no  obligation to update any  forward-looking
statement or statements  to reflect  events or  circumstances  after the date on
which such  statement  is made or to reflect  the  occurrence  of  unanticipated
events.  New  factors  emerge  from  time to time,  and it is not  possible  for
management to predict all of such factors. Further, management cannot assess the
impact of each such factor on the business or the extent to which any factor, or
combination of factors, may cause actual results to differ materially from those
contained in any forward-looking statements.

ITEM 1. BUSINESS

Glossary

     Billed  Party  Preference  is a plan that  would  automatically  route "0+"
dialed   non-coin  calls  from  pay  telephones  to  the  "billed   party's (ie:
cardholder, called party of a collect call) preferred carrier, thereby bypassing
the  opportunity  for the  pre-subscribed  carrier of the  public pay  telephone
provider to handle and receive revenues from the call.


                                        2
<PAGE>

     Dial-Around  Compensation  is compensation  paid to competitive  public pay
telephone  providers  for the use of  their  public  pay  telephones  to  access
operator  service  providers or  interexchange  carriers  other than the primary
operator  service  providers  selected by the owner of the public pay telephone.
The FCC ruled on May 8, 1992 that  competitive  public pay  telephone  providers
would  receive  $6.00 per telephone  per month as  compensation  for  interstate
"dial-around"  calls. This flat rate system was made effective in June 1992. The
per telephone/per month system was then replaced by a flat rate per call payment
system of $0.25 a call for calls  delivered  to AT&T Corp.  ("AT&T")  and Sprint
Corporation  ("Sprint"),  pursuant  to the FCC's  grant of waivers for these two
companies  during 1995. The remaining  interexchange  carriers  continued to pay
their  respective  pro-rata  shares of the flat  $6.00 per  telephone  per month
payment.  Effective  November 6, 1996,  and pursuant to recent FCC orders issued
under the Telecom Act,  the  $6.00/per  phone/per  month  compensation  has been
replaced by compensation  of $45.85/per  phone/per  month in  compensation.  The
increase is due to the  increased  number of access code calls and the inclusion
of 1-800  subscriber  calls as  compensable  dial-around  calls.  This flat rate
compensation  will be  effective  through  October  6,  1997,  at which time the
compensation  will be on a $0.35/call  basis or such other rate  negotiated with
the carrier(s) for dial-around  calling.  Beginning  October 7, 1998, the charge
will be assessed in an amount equivalent to the local coin calling rate for each
payphone, or such other rate negotiated with the carrier(s). These industry-wide
dial-around payment mechanisms are subject to modification on a company specific
basis under individual contractual arrangements with the carrier(s), such as the
Company's  current  operator  service  agreement  with  AT&T,  as well as  under
prospective FCC rulings and further implementation of the Telecom Act.

     FCC  is  the  Federal  Communications   Commission,   which  regulates  the
interstate provision of telecommunications.

     Interexchange   carrier  ("IXC")  is  a   telecommunications   provider  of
transmission services between exchanges,  typically referred to as long-distance
or toll telephone service.

     Local access and transport area ("LATA") is a geographic  area  established
for the  administration  of telephone  service to  differentiate  between  local
service versus long distance service.

     InterLATA calls are calls between LATAs.

     IntraLATA calls are calls originated and terminated in the same LATA.

     LEC is a  local  exchange  carrier,  which  is a  company  providing  local
telephone services.

     Non-coin  calls are calling  card,  credit  card,  collect and  third-party
billed calls.

     Operator  service  provider is a company  providing  automated  and/or live
operator service related to long distance calls.

     Property  Owners or location owners are the owners or operators of: (i) the
locations,  such  as  convenience  stores,  service  stations,  grocery  stores,
hospitals,  hotels,  shopping centers, truck stops and airports, at which public
pay telephones are installed;  and (ii) correctional  facilities at which inmate
telephones are located.

     Public Switched  Network is the  traditional  domestic public pay telephone
network,  including  local,  intraLATA and interLATA  facilities  used to carry,
switch and connect telephone calls between the calling and called parties.


                                        3

<PAGE>

     RBOCs are the Regional  Bell  Operating  Companies,  which were formed as a
result of the stipulated  break-up of the Bell System under the  modification of
final judgement ("MFJ") entered in U.S. v. AT&T.

     Telecommunications  Act of 1996 (the "Telecom Act") means the comprehensive
legislative  amendments to the  Communications  Act of 1934, adopted by Congress
and signed into law by President Clinton on February 8, 1996,  including Section
276  which  specifically  addresses  the pay  telephone  services  such as those
provided by the Company and discussed herein.

General

     The  Company  is one of the  largest  independent  operators  of public pay
telephones in the United States, on the basis of number of public pay telephones
in  service.  Since  installing  its first  public pay  telephone  in 1985,  the
Company's core public pay telephone  business has grown to an installed base, as
of December 31, 1996, of approximately 38,500 public pay telephones in 41 states
and the District of Columbia.

     The Company owns, operates,  services and maintains a system of independent
public pay telephones and inmate  telephones.  Its public pay telephone business
generates  revenues  from coin calls and  non-coin  calls such as calling  card,
credit card, collect and third-party billed calls made from its telephones.  The
Company has  historically  grown through  acquisitions  of public pay telephones
from  independent  operators.  Since 1990,  the Company has acquired over 33,000
public pay telephones from 27 independent  public pay telephone  operators.  The
Company,  in the past,  has  utilized  its size and  experience  in  integrating
acquisitions to continue  expanding its public pay telephone business and it may
do so again.  However,  in 1995 and 1996 the Company did not acquire  additional
public pay telephones from external sources although it may consider  attractive
acquisition  opportunities as and when they arise in the future.  Currently, the
Company is focusing on improving its existing pay telephone  operations with the
intention  of  increasing  its  cash  flow,   improving  operating   efficiency,
increasing balanced internally  generated growth and returning to profitability.
The Company grows  internally by entering into contracts for the installation of
public pay  telephones  in locations  where the Company  believes  there will be
significant demand for public pay telephone service, such as convenience stores,
grocery  stores,  service  stations,   shopping  centers,  hotels,  restaurants,
airports and truck stops.  The Company's  nationwide  presence in the public pay
telephone  market  makes it an  attractive  supplier  of  public  pay  telephone
services for companies whose operations are regional or national. The Company is
seeking to achieve  balanced  internal growth by increasing the number of public
pay telephones with both (i) local and regional accounts and (ii) large national
corporate  accounts.  The Company believes that  substantially all of its public
pay  telephones,  including  its  acquired  public pay  telephones,  are in high
traffic locations.

     Management  believes  that the  Company's  long-term  industry  experience,
nationwide presence and superior level of field and customer service are primary
competitive strengths of the Company. As a high volume consumer of long-distance
telephone  service,  the Company has been able to negotiate  favorable terms and
conditions from operator and  long-distance  telephone service providers such as
AT&T, MCI Communications,  Inc. ("MCI"),  Sprint and WorldCom Inc. ("WorldCom").
In addition, due to its large size, the Company realizes economies of scale from
its field  service,  collection  and other selling and  administrative  expenses
compared to smaller companies in the industry.


                                        4

<PAGE>

     In late 1994, the Company adopted a new strategic plan to focus on its core
public pay telephone business and to sell certain non-strategic businesses.  The
sale of these non-strategic businesses took place in 1995. See "Business-Prepaid
Calling  Cards/International  Telephone  Centers/Discontinued   Operations"  and
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations."

     During 1996, E. Craig Sanders  joined the Company as a director,  President
and Chief  Executive  Officer and Neil N. Snyder,  III joined as Executive  Vice
President and Chief Operating  Officer.  During the first quarter of 1997, David
A. Arvizu was named Senior Vice  President of Sales and  Marketing for local and
regional accounts.

     See Note 19 of "Notes to  Consolidated  Financial  Statements" for business
segment information.

Public Pay Telephone Industry Overview

     Based  on   information   compiled   largely   from  the   "Statistics   of
Telecommunications Common Carriers" filed with the FCC, there were approximately
2 million  public pay  telephones  in the U.S. as of December 31, 1996.  Of this
total, approximately 350,000 are operated by independent pay telephone companies
with the balance by the various  local and long  distance  telephone  companies.
Using these figures, the Company's embedded base represents  approximately 2% of
the total national pay telephone base.

     The  telecommunications  marketplace through 1995 was principally shaped by
the 1984 ruling of the United States District Court for the District of Columbia
in the  well-documented  antitrust  divestiture  case, United States v. American
Telephone & Telegraph  Company (the "AT&T  Divestiture").  The AT&T  Divestiture
created various business  opportunities in the  telecommunications  industry and
helped  to pave the way for FCC  rulings  in 1985  that  authorized  independent
public pay telephone  equipment to be connected to the public  switched  network
and operated  competitively.  Subsequent to the 1985 FCC rulings,  virtually all
state  jurisdictions have authorized the provision of pay telephone services and
attendant operator and inmate services within their territories.

     In 1990,  the Congress  passed the  Telephone  Operator  Services  Consumer
Information  Act of 1990  ("TOSCIA"),  which  established  the mandate  that pay
telephone  providers adopt a series of operational  measures designed to provide
information and "open access" for consumers seeking to place calls at public pay
telephones nationwide. TOSCIA specifically required that pay telephone providers
afford open access to carrier  access code  (1-800/950/10XXX)  dialing and 1-800
toll free calls made by consumers from pay telephones. The Act also required the
FCC to consider  fair  compensation  to pay  telephone  providers for the access
given on such calls.

     The various state and FCC regulatory  rulings  implementing  competition in
the pay telephone business, both before and after Congress' enactment of TOSCIA,
created an operating  environment in which competitive pay telephone  providers,
such  as  the  Company,   were   discriminated   against  vis-a-vis  their  main
competitors,  LEC pay telephone operations, in terms of line expenses and access
to various LEC services  integral to the competitive  provision of pay telephone
services.  For example,  LECs were  permitted to subsidize  their pay  telephone
operations  from their regulated local exchange  telephone  company  operations.
This cross-subsidization  resulted in "below cost" end user rates for local coin
calls.  State  regulators  applied  these  rates to  competitive  pay  telephone
providers,  even though they could not subsidize their pay telephone  operations
as the LECs were able to do.

                                        5

<PAGE>

     On February 8, 1996,  President  Clinton  signed into law the Telecom  Act,
representing  the first major  revision of the national  communications  laws in
over 60 years.  The new law gave  broad  powers to the FCC to  preside  over the
development of competitive telecommunications markets, including local exchange,
long  distance and public pay telephone  services.  The  significant  public pay
telephone  provisions  of the new law are designed to create parity among public
pay telephone service providers and to address fundamental regulatory inequities
that have long plagued the public communications  industry.  Specific public pay
telephone  provisions  of the Telecom Act required the FCC to adopt rules within
nine months of enactment that would: (i) create a standard regulatory scheme for
all public pay  telephone  providers,  including  the RBOC public pay  telephone
operations;  (ii)  require  removal by the RBOCs of their  public pay  telephone
operations from their regulated books of account;  (iii) prescribe certain safe-
guards to eliminate  future  discrimination  or subsidization of RBOC public pay
telephones;  (iv)  require  "fair  compensation"  to all  public  pay  telephone
providers for all calls using public pay telephones  (except for 911 emergencies
and Telecommunications Relay Services for the hearing impaired); (v) provide the
right for all pay telephone  service  providers,  subject to existing and future
contractual  rights with the  Location  Owner,  to select the  provider for both
intraLATA and interLATA network services;  (vi) evaluate whether and how "public
interest"  pay  telephones  (which  are  public  pay  telephones  that would not
normally be place in a location under purely  competitive  conditions but may be
required for public policy  reasons)  should be maintained;  and, ( vii) preempt
state requirements that are inconsistent with these provisions.

     In response to these  requirements,  the FCC  conducted  extensive  comment
proceedings  and issued two lengthy and detailed  orders in  September  1996 and
November 1996, implementing the statutory mandates of Section 276 of the Telecom
Act (the "Order" or  "Orders").  These Orders have been appealed by a variety of
parties,  and these appeals have been  consolidated  in an action pending before
the United  States  Court of Appeals  for the  District of  Columbia.  The final
outcome  of these  proceedings,  and other  ongoing  or  anticipated  regulatory
actions  at both the state and  federal  level,  will  significantly  impact the
industry  and the  operations  of the  Company in the  foreseeable  future.  The
Company is unable to predict the outcome of such appeal or whether all or a part
of  the  Orders  will  be  modified,   affirmed  or  otherwise   affected.   See
"Business-Regulation".

Business Strategy

     The Company's  vision is to be the recognized  quality public access leader
at all times.  This strategy was developed for the uncertain  telecommunications
landscape which is the current  competitive  environment.  The Company's ongoing
business  objectives  are to focus on its core  public pay and inmate  telephone
businesses,  to grow  operating  cash flow by  continuing  to expand its base of
telephones,  to lower operational  expenses and to improve the Company's service
quality.  The  Company  expects to  implement  these  objectives  by focusing on
balanced growth,  operational  excellence,  strategic  partnering and continuing
regulatory leadership.

     The Company  believes  that a clear vision of the role of  independent  pay
telephone  providers  in the new  competitive  telecom  landscape  is of  utmost
importance.  The Company must look beyond its traditional segment to the role an
independent pay telephone provider plays in the larger local service market. The
Company  believes  it adds value to new  entrants  in the local  service  market
through its local traffic aggregation and operational synergies.



                                        6

<PAGE>

     The Company's growth plan includes the following elements:

     Internal  Growth.  The  Company is seeking  to achieve  internal  growth by
increasing the number of public pay telephones  that the Company owns,  operates
or services at local,  regional  and large  national  accounts.  As part of this
process,   the  Company  is  developing  an   aggressive   multi-channel   sales
organization as a complement to its direct sales efforts.  The Company  believes
that its  nationwide  presence  makes it an  especially  attractive  supplier of
public pay telephone services for regional and national accounts. Offering these
accounts a consolidated  and consistent  service level and reducing the time and
burden  involved when dealing with  multiple  providers has proven to be of real
value.  The primary  focus of the  Company's  marketing  efforts  has been,  and
continues to be, accounts in high foot traffic locations which currently include
regional and national companies such as Albertsons, Dominick's Finer Foods, Emro
Marketing Company, a subsidiary of Marathon Oil, McDonald's, Safeway Stores, and
Southland (7- Eleven).

     Acquisitions. Through 1994, the Company historically grew primarily through
the acquisition of public pay telephones from  independent  operators.  As noted
elsewhere herein, in 1995 and 1996 the Company did not make any acquisitions for
a number of reasons  including the rising and uneconomical  cost of acquisitions
and an uncertain regulatory environment.  In the future, however, as a result of
anticipated  improved  economics from the Telecom Act, the Company may from time
to time pursue acquisitions on terms the Company considers beneficial.

     Marketing  Partners.  The Company  believes there is significant  value and
benefit to entering into  marketing  partnerships  with a select number of major
companies  which  parallel  the Company in  management  philosophy  and business
objectives in order to take advantage of certain  synergies in operations  along
with regional,  national or other volume aggregation opportunities.  The Company
believes that it is an attractive strategic partner for fully integrated telecom
providers  that do not have  pay  telephone  route  management  resources.  As a
result, the Company is evaluating partnering  opportunities with a select number
of such providers.

     Regulatory  Leadership.  The Company remains  committed to providing strong
regulatory  leadership at both federal and state levels in the rapidly  changing
landscape of the public communications  industry.  The Company believes that the
benefit from this ongoing involvement with the formulation and implementation of
key  governmental  regulations  for  payphone  services is most  significant  to
achieving the  Company's  strategic  business  objectives.  The Company  further
believes that, as a specific result of this demonstrated  regulatory leadership,
the  manner  in which  the  payphone  provisions  of the  Telecom  Act are being
implemented  by  regulators  will  lead  to  an  improved   industry   operating
environment  with  special  benefit  to the  Company,  although  there can be no
assurances of this.

     The Company's operational excellence plan includes the following:

     Establishment/Achievement of Operating Standards. The Company has conducted
an overall  review of its operating  procedures  and policies and has instituted
new standards and goals to be met by its  operations  personnel in order to more
fully utilize and increase its  operating  infrastructure  effectiveness.  These
targets include, among others, improved reliability and responsiveness,  reduced
install time and reduced repair time.




                                        7

<PAGE>

     Cost of  Operations  Savings.  The Company has developed a plan to increase
economies of scale and maximize  operating  efficiencies.  Such efforts  include
focus on more efficient  route  management,  prompt delivery of repair parts and
central inventory management, among others, all of which should further increase
productivity.  Additionally,  as a high volume consumer of long-distance service
the  Company  has been able to  negotiate  favorable  terms  from  operator  and
long-distance  service  providers such as AT&T,  MCI,  Sprint and WorldCom.  The
Company's  "smart" pay telephones,  management  information  systems and trained
service  and  support  staff  permit the  achievement  of savings in the cost of
telephone repair and maintenance.  In addition, the Company believes that as its
plans are  implemented,  it can realize  additional  economies of scale in field
service, collection and other selling and administrative functions.

     Superior  Level of Customer Care. The Company is committed to providing the
highest quality service in the industry and  establishing  strong  relationships
with its customers. To provide a superior level of customer service, the Company
uses "smart"  microprocessor-equipped  telephones,  a  sophisticated  management
information system and a highly trained service and support staff. The Company's
advanced  telephone  technology allows for exact records of telephone  activity,
which  allow for easy  verification  of revenue  and rapid  response  (typically
within 24 hours) to  equipment  malfunctions.  As one of the  country's  largest
independent  public pay  telephone  providers,  the Company is in a  competitive
position to service  regional and national  corporate  accounts,  in contrast to
smaller  competitors  or LECs which  currently  operate  only in their  specific
geographic regions.

     Fair Pricing. The Company pursues a pricing strategy of fair and reasonable
pricing for all calls made from its public pay  telephones.  In connection  with
this strategy,  the Company continues to utilize major national facilities based
carriers such as AT&T and Sprint for the provision of operator services from the
Company's public pay telephones. The Company believes that this pricing strategy
enhances its  competitiveness and reduces the tendency of pay telephone users to
access  dial-around  providers.  

     There can be no assurance,  however,  that the  Company's  strategy will be
sufficient to restore  profitability  or that the strategy will not be adversely
affected by future regulatory action.

Public Pay Telephones

     As of  December  31,  1996,  the  Company's  public  pay  telephone  system
consisted of approximately 38,500 public pay telephones located in 41 states and
the  District  of  Columbia.  In 1994,  1995 and  1996,  public  pay  telephones
represented  approximately $115.0 million,  $112.2 million and $107.0 million of
the Company's revenues, respectively.


                                        8

<PAGE>

The  following  chart  sets  forth the  locations  of the  Company's  public pay
telephones by state as of December 31, 1996:

<TABLE>
<CAPTION>
                                           Public
                                            Pay
              State                     Telephones
              ----------                ----------
<S>           <C>                       <C> 

              Florida                       8,482
              New York                      5,938
              California                    3,691
              Texas                         2,090
              Maryland                      1,971
              Virginia                      1,948
              Pennsylvania                  1,475
              Tennessee                     1,491
              Georgia                       1,425
              Louisiana                     1,400
              Ohio                          1,307
              North Carolina                1,163
              South Carolina                  778
              Other States                  5,350
                                         --------    
                Total                      38,509
                                         ========
</TABLE>

     The  Company's  core  public pay  telephone  business  primarily  generates
revenues from coin and non-coin calls. Coin calls are made by depositing coinage
into the pay telephone  and placing the call.  Non-coin  calls  include  calling
card,  credit  card,   collect  and  third-party  billed  calls  made  from  its
telephones.

     Coin Calls

     Substantially  all of the Company's  public pay telephones  accept coins as
payment for local or long- distance calls and can also be used to place local or
long-distance  non-coin calls. The Company's public pay telephones generate coin
revenues  primarily  from local calls.  In all of the  territories  in which the
Company's public pay telephones are located,  the Company charges the same rates
for  local  coin  calls as the LEC.  In most  territories  that  charge is $.25,
although a growing number of jurisdictions  have increased or are considering an
increase in that charge to $.35.  However,  there can be no assurances as to the
timing of any such increases.  Whereas local coin calls have  traditionally been
provided for an unlimited call  duration,  a number of  jurisdictions  have also
begun to allow call  timing  (i.e.  deposit of an  additional  $.25 after  three
minutes).  The  Company  pays local  line and usage  charges to the LECs for the
underlying  transmission  service  provided for each of the Company's  installed
public pay  telephones.  These line and usage charges cover basic service to the
telephone as well as the transport and completion of local coin calls.


 


                                        9

<PAGE>

     Non-coin Calls

     The Company receives  revenues from non-coin calls made from its public pay
telephones.  Non-coin  calls  include  credit  card calls,  calling  card calls,
collect calls and  third-party  billed calls.  The services needed to complete a
non-coin  call include  providing  an  automated or live  operator to answer the
call, verifying billing information,  validating calling cards and credit cards,
routing and  transmitting  the call to its  destination,  monitoring  the call's
duration,  determining  the charge for the call and billing and  collecting  the
applicable charge. In all jurisdictions, the Company has the right to select the
operator service provider for interLATA and interstate traffic on its public pay
telephones.  In a  number  of  jurisdictions  permitting  public  pay  telephone
services,  the Company has been  required to use the LEC for local and intraLATA
services. The Telecom Act, however, has preempted and thereby eliminated most of
these requirements prospectively and the Company is now authorized to select the
provider  for all 0+/0-  revenue  generating  calls  dialed  from its public pay
telephones.  The Company currently sub-contracts a small segment of its operator
service from other companies on a "private-label" basis: customers are connected
to the sub-contractors' operators, who identify themselves as "PTC Services." In
the alternative,  the Company selects a third-party operator service provider to
handle the calls. Currently, the Company primarily uses the operator services of
AT&T, Sprint and other smaller operator service providers. The Company considers
a variety of factors prior to deciding which operator service company to select.
These factors include financial and other contractual  arrangements  between the
Company  and the  operator  service  providers,  the  location of the public pay
telephones, the types of calls made from the location, the profitability of each
type of call under each calling  alternative,  the  requirements of the Property
Owners and  applicable  regulatory  restrictions.  The Company  has  initiated a
process of consolidating its traffic with fewer operator  services  providers to
obtain the most  beneficial  commission and service  arrangements,  and believes
this  consolidation  initiative  will result in a positive impact to the Company
although there can be no assurance of this.

     Currently,  AT&T,  Sprint and other operator service providers handle 0+/0-
calls and pay the Company a commission  for each call  completed by the selected
operator  service  provider  except  in  jurisdictions   where  the  Company  is
prohibited  contractually  or otherwise  from  selecting  the  operator  service
provider,  or where the Company acts as its own operator service  provider.  The
Company may also install an automated operator system that allows its telephones
to collect and store billing  information and forward calls to the called party.
At locations where the automated  operator  system is installed,  the caller has
the option to complete  the call through the  automated  system,  the  Company's
selected  operator service provider or an operator service provider  accessed by
the  caller.  The FCC has the  authority  to  regulate  the  amount  public  pay
telephone  operators  may charge for  interstate  calls.  However,  currently no
formal rate regulations exist. The FCC is currently  considering adopting a rate
ceiling or rate disclosure  requirements  for interstate  calls,  which could be
implemented  in 1997,  although  there can be no  assurance  as to the timing or
substance of any FCC rulings in this regard. See "Business-Regulation."

     The Company also receives additional  interstate revenue from long distance
carriers pursuant to FCC regulations as "dial-around  compensation" for non-coin
calls made from its  public pay  telephones.  A "dial-  around"  call is made by
using an  access  code to  reach an  interexchange  carrier  other  than the one
designated by the public pay  telephone  owner or by dialing a 1-800 "toll free"
number.  Dial-around  compensation to independent public pay telephone operators
for interstate calls was originally fixed by the FCC at $6.00 per telephone, per
month.  Similarly,  state regulatory  authorities in Florida,  Georgia and South
Carolina  have  implemented  intrastate  dial-around  compensation  programs for
independent  public  pay  telephones  in  those  states.  AT&T and  Sprint  were
authorized in 1995 to pay their  federal  portions of  dial-around  compensation
through a $.25 per call  flat  rate  payment  in lieu of the flat  monthly  rate
payment amounts assigned by the FCC. Effective November 6, 1996, and pursuant to
the  Orders  issued  under  the  Telecom  Act,  the  $6.00/per  phone/per  month
compensation and corresponding  state amounts have been replaced by compensation


                                       10

<PAGE>


of $45.85/per  phone/per month.  This flat rate  compensation  will be effective
through  October 6, 1997,  at which time the  compensation  will be imposed on a
$0.35/call  basis  or  such  other  rate  negotiated  with  the  carrier(s)  for
dial-around calling. Beginning October 7, 1998, dial-around compensation will be
assessed  in an  amount  equivalent  to the  local  coin  calling  rate for each
payphone,  or such other rate negotiated  with the  carrier(s).  The November 8,
1996 Order implementing Section 276 of the Telecom Act is currently on appeal to
the United States Court of Appeals for the District of Columbia and there can be
no   assurances   as  to  the   final   outcome   of   such   proceedings.   See
"Business-Regulation."

     Operating Expenses

     The Company pays monthly access charges to the LECs for  interconnection to
the Public  Switched  Network  for local  calls.  These  charges  are  computed,
depending on the LEC, on either a flat monthly  rate or a fixed  monthly  charge
plus a per  message or usage  rate based on the time of the call.  Additionally,
the Company pays the LECs a fee,  based on usage,  for  intraLATA  non-coin paid
long-distance  calls. The Company also typically shares  commissions paid by the
long-distance  carriers  with the Property  Owners.  Once accessed to the Public
Switched  Network,  the Company is also responsible for the associated  billing,
collection,  bad-debt  and  validation  costs when it is acting as the  operator
service  provider.  As previously noted, the Company currently is using AT&T and
Sprint as its primary  national  providers of operator  services,  where none of
these costs applies directly to the Company.

     The Telecom Act has opened  virtually  all  markets to  competition  in the
telecommunications industry and the Company believes that the future effect will
be to lower  certain  costs of the Company  such as line charges and usage rates
for  local  interconnection,  although  there  can  be no  assurances  as to the
specific timing or amount of such reduction.

     Internal Growth

     Placement of Public Pay Telephones. The Company seeks to install its public
pay telephones in locations  where it believes there will be significant  demand
for public  telephone  service,  such as  convenience  stores,  grocery  stores,
service stations,  shopping  centers,  hotels,  restaurants,  airports and truck
stops. In evaluating locations,  the Company generally conducts a site survey to
examine geographical factors,  population density, traffic patterns,  historical
information (to the extent  available) and other factors in determining  whether
to install a public pay  telephone.  The Company has focused its efforts to date
on securing  telephone  locations  from local and  regional  accounts  and large
national accounts which can provide a large number of quality locations.

     The  Company  installs  its  public pay  telephone  equipment  pursuant  to
agreements  ("Property  Agreements")  with the Property  Owners.  The  Company's
typical  Property  Agreement  has a three to  five-year  term and  provides  the
Company  with the option to renew for an  additional  three to five years.  Each
agreement provides for a revenue sharing arrangement between the Company and the
Property Owner based on the revenue generated from the public pay telephone. The
percentage of revenue paid to a Property Owner is generally fixed for the period
of the contract. The Company estimates that the average cost of installing a new
public  pay  telephone,   including  site  selection,  hardware  and  labor,  is
approximately $1,900.


                                       11

<PAGE>

     The Company is  obligated  to repair,  maintain  and service the public pay
telephone equipment installed pursuant to the Property  Agreements.  Through its
computer  system,   the  Company   generally  is  able  to  determine   possible
malfunctions  before they are  reported and usually  repairs  such  malfunctions
within 24 hours.  Generally,  the  failure  of the  Company  to remedy a default
within 30 days after notice gives the Property  Owner the right to terminate the
Property Agreement.  The Company can generally terminate a Property Agreement on
30 days' prior notice to the Property Owner if the public pay telephone does not
generate sufficient total revenue for two consecutive months.

     Marketing.  Although  the  Company's  past  growth in its core  public  pay
telephone  business was  primarily  driven by  acquisitions  through  1994,  the
Company is currently  focusing on internal  growth by  increasing  the number of
public pay telephones that the Company owns,  operates or services at both local
and regional accounts and large national accounts.  An aggressive  multi-channel
sales  organization  is currently being developed by the Company as a complement
to this process.  The Company believes that its nationwide  presence makes it an
especially attractive supplier of public pay telephone services for regional and
national  corporate  accounts  where the  Company  serves as a single  provider,
offering these accounts a consistent  level of service and reducing the time and
burden of dealing with  multiple  providers.  The primary focus of the Company's
marketing efforts has been, and continues to be, regional and national corporate
accounts,  which currently  include  Albertsons,  Dominick's  Finer Foods,  Emro
Marketing Company, a subsidiary of Marathon Oil, McDonald's,  Safeway Stores and
Southland  (7-Eleven).  As one of the country's largest  independent  public pay
telephone providers,  the Company believes it is in a strong position to service
regional  and national  accounts,  in contrast to smaller  competitors  or LECs,
which currently operate only in their specific  geographic  regions. In contrast
to the  limited  resources  of the  smaller  independent  public  pay  telephone
operators,  the  Company's  "smart"  pay  telephones,  sophisticated  management
information systems, and highly trained national service and support staff allow
the  Company to  maintain a high  level of service  and react  quickly to repair
damaged  equipment.  The  Company's  size and cost  structure  allow it to offer
attractive  commissions  to  Property  Owners  that are  competitive  with other
independent operators or the LECs although the industry has become substantially
more competitive with regard to commissions. Based upon the new Telecom Act, the
Company  believes  that there  will be  additional  changes in this  competitive
public payphone  environment,  which may create both opportunities and risks for
the  Company,  the  ultimate  outcome  of which  cannot  be  predicted  with any
assurance.

     Acquisitions

     Through  1994,  the  Company's  core  public pay  telephone  business  grew
primarily  through  acquisition  of other public pay  telephone  companies.  The
company's acquisition of public pay telephones for amounts in excess of $500,000
from  1990  through  1994  included  approximately  32,350  telephones  from  17
companies.

     Through  1994,  the  Company  generally  was  able to  acquire  public  pay
telephones at attractive prices because smaller operators  frequently lacked the
economies  of scale that the Company  enjoyed.  However,  in 1995 and 1996,  the
rising cost of  acquisitions  coupled with the  uncertainty  of the then pending
Telecom Act and related FCC rulings,  made  acquisitions  less  attractive.  The
Company's  current  strategy  is  to  focus  on  balanced  growth,   operational
excellence,  strategic partnering and continuing regulatory leaderships. As part
of this,  the  Company  expects  to grow its core  business  internally  through
increased sales efforts  designed to both re-sign  current quality  accounts and
add  substantial  new ones.  Additionally,  especially  in light of  anticipated
economic  benefit from the Telecom Act,  the Company does  evaluate  acquisition
opportunities  and may from time to time  pursue an  acquisition  if  management
believes such an acquisition would be beneficial to the Company.


                                       12

<PAGE>

     Competition

     The Company  believes the principal  competitive  factors in the public pay
telephone business are: (i) commission payments to the Property Owners; (ii) the
ability to serve accounts with  locations in several LATAs or states;  (iii) the
quality  of  service  provided  to the  Property  Owners  and the  users  of the
telephones; and (iv) responsiveness to customer service needs.

     In the public pay telephone business, the Company principally competes with
the LECs, a number of  independent  providers of public pay telephone  services,
major  operator  service  providers and  interexchange  carriers.  Some of these
independent  companies  have  increased  in size  by  following  an  acquisition
strategy and many of these companies  compete for the most favorable  public pay
telephone  contracts and sites. Most LECs and interexchange  carriers with which
the Company competes have substantially  greater financial,  marketing and other
resources than the Company. In addition,  many LECs, faced with competition from
independent  public pay telephone  companies,  have increased their compensation
arrangements  with  Property  Owners  by  offering  more  favorable   commission
schedules.  As a  result  of the  passage  of the  Telecom  Act,  under  certain
circumstances  the LECs will be allowed to begin providing  services  outside of
their  monopoly  franchise  territories  in a more  deregulated  mode and  other
companies may also compete against the LECs for in-territory local business. The
potential  for  competition  from other new  entrants in the  payphone  industry
exists as well.  These  possibilities  present both business  opportunities  and
risks for the Company including, but not necessarily limited to, potential lower
interconnection  costs due to the  advent of  competition  in the local  service
business  and/or  improved  revenues as a result of the adoption of compensation
for all calls. The risks include increased competition from the LECs and any new
entrants and the chance that the FCC-established compensation system will not be
adequate or will not be implemented due to court challenges.

     Telephone Systems Management and Service

     The  Company has  internally  developed a computer  software  system  which
interfaces with  microprocessors  in the Company's  public pay  telephones.  The
Company's  computer  system  polls  the  public  pay  telephones  each  night to
determine the amount of coin revenue in each telephone and to diagnose  possible
operational  problems  at  the  telephones.   Polling  enables  the  Company  to
accurately  diagnose  service problems in order to maintain its operation and to
collect coins.

     Based on the results of each night's polling,  the Company determines which
telephones  require  collection  or service.  Each of the  Company's  collectors
generally  remove from 20 to 25 sealed coin boxes each day,  depending  upon the
number of public pay  telephones  within the  collector's  specified  collection
route.  Once  the  route  is  completed,  the  collector  returns  to one of the
Company's coin  collection  rooms located at its executive  office or one of its
regional  offices,  where the seal on the coin box is removed  and the coins are
electronically  counted.  The  actual  amount in each coin box is  automatically
recorded and compared to the expected  amount  determined  by polling the public
pay telephone on the previous night.

     The Company  maintains a staff of approximately 356 field service telephone
technicians  located  throughout  the states in which the  Company's  public pay
telephones are installed. The Company has imposed a high standard of service and
maintenance  in order to ensure  that the public pay  telephones  are  operating
properly  and  generating  maximum  revenue.  Through its computer  system,  the

                                       13

<PAGE>


Company generally is able to determine malfunctions before they are reported and
is able, in most cases, to repair such  malfunctions  within 24 hours.  The most
typical payphone  malfunctions or problems are caused by vandalism and theft. On
average,  less than 2% of the Company's public pay telephones are out of service
or are  not  operating  properly  at any  one  time.  For  accounting  purposes,
telephone  repair costs are expensed by the Company as incurred.  The Company is
also continuously monitoring and reviewing the latest technology in the industry
to prevent tampering,  vandalism,  fraud and theft at public pay telephones. The
Company's management systems allow the Company to decentralize its operations by
giving  the field  operations  access to more  information,  thus  allowing  for
quicker response time and reducing the time a phone is out of service.

     The  Company  has  continued  its  refurbishment  program  to  improve  the
condition of its installed  public pay telephone  base. In connection  with this
program,  the Company created its own repair center located at its headquarters.
This repair  center has  assisted in lowering  the  Company's  repair  costs and
providing a steadier supply of repaired equipment back to the field.

     Telephone Equipment Suppliers

     The  Company   purchases  its  public  pay  telephones   from   independent
manufacturers.  The Company's  public pay  telephones use  microprocessors  that
provide voice synthesized calling  instructions and the capability to detect and
count coins deposited during each call. These "smart" public pay telephones also
provide pay  information to the caller at certain  intervals  regarding the time
remaining on each call and the need for an  additional  deposit.  As of December
31, 1996,  approximately  33,000 or 86%, of the public pay  telephones  that the
Company operates were  manufactured by Intellicall,  Inc.  ("Intellicall").  The
Company  also  operates  public pay  telephones  manufactured  by Elcotel,  Inc.
("Elcotel").  The Company  believes that it can purchase  public pay  telephones
from Elcotel or other public pay  telephone  manufacturers  on terms  similar to
those in effect with  Intellicall.  The Company has a non-exclusive  arrangement
with Intellicall  whereby the software and engineering  schematics to repair the
Intellicall  telephones are held in escrow,  to protect the Company  against the
bankruptcy  of, the  cessation  of  business  operations  by, or the  failure to
provide system  support  maintenance  by,  Intellicall.  Therefore,  the Company
believes that the loss of Intellicall as a manufacturer of the Company's  public
pay telephones would not have a material adverse effect on its business.

     Billing and Collection

     The Company uses Zero Plus Dialing,  Inc. ("ZPDI"),  a third-party  billing
and collection clearinghouse, to process and collect non-coin telephone revenues
for calls  generated  at certain  public  pay  telephones  and all  correctional
phones, and handled by the Company's  contracted  operator service providers and
interexchange  carriers.  The Company  forwards the call records to ZPDI,  which
then sends the records to the appropriate  LEC for billing and  collection.  The
LEC includes the rated calls on LEC customer's  monthly telephone bills. The LEC
forwards the proceeds from the billed and collected  call records to ZPDI,  less
the  billing  and  collection  fees  charged  by  the  LEC  and  a  reserve  for
uncollectibles.  ZPDI  remits  the  proceeds  to  the  Company,  less  the  ZPDI
processing fee. The entire billing and collection  cycle generally takes between
60 and 120 days after the call record is submitted to ZPDI.




                                       14

<PAGE>

Inmate Telecommunications

     General

     In December 1994, the Company's Board of Directors approved the divestiture
of  its  inmate  telephone  operation  because  of  increasing  commissions  and
declining margins in the inmate telephone business.  Accordingly,  the Company's
inmate  telephone  business was  designated  and accounted for as a discontinued
operation at December 31, 1994. In September 1995, the Company decided to retain
the  remaining  inmate  operations.  This decision was a result of the Company's
belief  that the  remaining  operations  could  contribute  to the cash flow and
operating  results of the Company for a variety of reasons,  including  the 1995
sale of the  Company's  less  attractive  inmate  telephone  operations  and the
current  geographic  grouping of facilities served by the Company.  As a result,
the inmate operations were reclassified and included in continuing operations.

     The  goals  of  the  inmate  telephone  operations  include  (a)  increased
penetration of geographic areas where its currently does business; (b) expansion
into additional  geographic  areas, as appropriate;  (c) development of products
and services  tailored to the specific needs of county and city jail facilities;
and (d) implementation of efforts to reduce its direct costs including,  but not
limited, to teleco charges and bad debt.

     The Company is operating the remaining inmate  telephone  operations and is
implementing  its targeted growth strategy for the division.  As of December 31,
1996,  the Company  operated  approximately  1,700  telephone  lines in over 120
correctional  facilities in 11 states. In 1994, 1995 and 1996, inmate telephones
represented  approximately $42.9 million, $26.0 million and $17.9 million of the
Company's revenues, respectively.

     The  following  chart sets forth the state by state  breakdown of locations
served by the  Company's  inmate  division,  based on the  number of  in-service
lines, as of December 31, 1996:

<TABLE>
<CAPTION>
                                                No. of
                         State                  Lines  
                         ---------           -----------
<S>                      <C>                 <C>

                         Texas                    549
                         Colorado                 222
                         Ohio                     216
                         Georgia                  168
                         Nevada                   155
                         Other States             420
                         ---------           -----------                                  
                          Total                 1,730
                                             ===========   
</TABLE>

     Historically,   revenues  for  the  average  inmate   telephone  have  been
substantially  higher than for a public pay  telephone due to higher usage rates
and the fact that  inmates may only make collect  calls,  which have the highest
revenue per call after  person-to-person  calls.  Furthermore,  maintenance  and
related  labor  costs for  inmate  telephones  are  lower  than for  public  pay
telephones  due to the use of automated  operator  services and the lack of coin
collecting and coin mechanism repairs.

                                       15

<PAGE>

 
     Operations

     Within  correctional  facilities,  the Company currently utilizes automated
operator calling systems from a number of providers.  All of these systems limit
inmates to collect calls. In facilities  with more than 50 inmates,  the Company
generally  installs its proprietary  prison pay telephone  system.  This calling
system  is a  configuration  of  proprietary  software  based  on an  integrated
microcomputer platform and basic telecommunications hardware.

     The system is  programmed  to record the  details of each call  (i.e.,  the
number dialed,  the "bill to" number and the length of call). The call detail is
polled  (extracted)  from  each  system  on a  daily  basis  into  the  system's
centralized  billing  center.  The Company then rates the calls according to the
Company's  state and federal tariffs and according to any  contractually  agreed
upon  rates,  and then bills the calls in the manner  described  in "Public  Pay
Telephones-Billing   and  Collection."  The  Company's  proprietary  prison  pay
telephone system provides extensive anti-fraud, call monitoring and surveillance
capabilities  for the  correctional  facilities  where its  inmate  systems  are
installed.  These include reports of frequently called numbers,  calls of longer
than normal duration and calls by more than one inmate to the same number.  Upon
request, the Company will provide the facility with the specific call detail.

     Service

     The systems in each  facility are provided and  installed at no cost to the
governmental agency. The Company shares a percentage of the revenues it receives
with the governmental agency. The Company generally provides all service-related
activities.  Service  issues are  reported to the  Company's  Technical  Support
Center through a 24-hour,  toll-free (800) number. Service is typically restored
on a major outage within 12 hours.

     Competition

     In the inmate telephone  business,  the Company competes with approximately
20 independent providers of inmate telephone systems, the LECs and interexchange
carriers.  The Company  believes that the principal  competitive  factors in the
inmate  telephone  market  are  rates of  commissions  paid to the  correctional
facilities,  system  features  and  functionality,  service  and the  ability to
customize inmate call processing  systems to the specifications and needs of the
correctional  facility.  The Company  competes for business  primarily on local,
county and state levels.  The cost of market entry and the complexity of the bid
process  increases  proportionally  with respect to the size of the correctional
facility.  While the local and county markets are somewhat  fragmented with many
service providers,  state correctional  facilities are generally bid on a single
statewide  contract basis.  Depending on the type of facility and the particular
state,  the Company must direct its  marketing  efforts to municipal  purchasing
officers,  enforcement or jail administrators or to the independent  contractors
that operate the facility.  The Company currently provides no inmate services to
federal facilities.  During 1996,  competitive pressures in the inmate telephone
business  resulted  in an erosion in margins on new  contracts  and  appeared to
limit the prospects for long-term growth and profitability. The Company believes
that a growth  strategy  focused on servicing  local and county  facilities  may
provide some insulation from further erosion of margins involved in larger state
and federal bids.  In addition,  an FCC ruling  removing RBOC inmate  operations
from the regulated  rate base,  coupled with the  provisions of the Telecom Act,
may improve the potential for the inmate telephone  business  although there can
be no assurances of this.

                                       16
<PAGE>

Other Operations

     Long-distance Reseller

     The Company has developed a program involving the aggregation and resale of
certain operator  ("0+"/"0-") services and transmission ("1+") services to other
independent  pay  telephone  providers.  The Company is able to arbitrage  these
services to smaller  payphone  companies based upon the favorable  higher volume
terms and conditions under which the Company is able to obtain the services from
the underlying local and interexchange  carriers.  Network and operator services
which the Company  presently is authorized to resell either  directly or through
agency agreements include those of AT&T, BellSouth Telecommunications, Inc., GTE
Corp.  and  Ameritech  Corp.  The Company is committed to  developing  alternate
distribution channels for both carrier services and a full range of other public
communications support services which the Company believes it is uniquely suited
to provide.  The Company  believes this area of the business will provide future
revenues that will assist in the  Company's  return to  profitability,  although
there can be no assurances that such a positive impact will occur.

Prepaid Calling Card/International Telephone Centers/Discontinued Operations

     In December 1994, as part of its initiative to return its focus to its core
public pay telephone  business,  the Company's  Board of Directors  approved the
sale of the Company's prepaid calling card,  international  telephone center and
cellular  operations.  The sales of these units occurred in 1995. For additional
information,  see "Management's  Discussion and Analysis of Financial  Condition
and Results of Operations."

Regulation

     The Company's operations are significantly  influenced by the regulation of
public  pay  telephone,  inmate  telephone,  long-distance  reseller  and  other
telecommunications  services.  Authority for  regulation  of these  services has
traditionally been vested concurrently with the FCC and the various state public
utility  commissions.  Regulatory  jurisdiction has generally been determined by
the interstate or intrastate character of the subject service, and the degree of
regulatory  oversight varies among  jurisdictions.  While most matters affecting
the  Company's  operations  fall  within  the  administrative  purview  of these
regulatory  agencies,  state and federal  legislatures  and the federal district
court  administering the AT&T Divestiture consent decree have also been involved
in establishing certain rules governing aspects of the Company's operations.

     Section  276 of the  Telecom  Act (see  "Business  - Public  Pay  Telephone
Industry  Overview")  vests broad new  authority in the FCC,  with regard to the
regulation (or forebearance  from regulation) of public pay telephone  services.
The FCC has adopted the Orders implementing  Section 276. As an outgrowth of the
Telecom Act, the Company  believes  there will be an expansion of the FCC's role
in  shaping  overall  regulatory  requirements  for  the  public  pay  telephone
industry.  Specifically,  pursuant to Section 276 of the Telecom  Act, the rules
adopted by the FCC under the new  payphone  provisions  of the  Telecom Act will
preempt any inconsistent  payphone  regulation by a state  authority.  Moreover,
with the FCC's adoption of  regulations to implement  Section 276, there will be
no effective ongoing role of the AT&T Divestiture court for any purpose relevant
or material to the Company's operations. Although this expected restructuring of
the  traditional  jurisdictional  and  regulatory  authorities  for  public  pay
telephone  service comports with the best current  information  available to the
Company,  a final  determination  must await the outcome of the pending  federal
court appeals and further FCC implementation  actions. In the event the Order is
declared  invalid,  in  whole  or  in  part,   particularly  as  to  dial-around
compensation, the Company would be materially and adversely affected.


                                       17

<PAGE>

     State Regulation

     State  regulatory   commissions  have  historically  been  responsible  for
regulating the rates,  terms and  conditions of intrastate  public pay telephone
and inmate telephone  services.  This has generally involved the setting of rate
ceilings on service  provided to end users of the payphone;  establishing  rates
paid by  competitive  public pay telephone  providers to the LEC's for lines and
local/intraLATA   services;   imposing   mandatory   service   and   operational
requirements  and, in several cases,  establishing  an intrastate  "dial-around"
compensation or "set use fee" mechanism for payphone  providers.  These existing
state regulatory  rules are subject to significant  revision at the state level,
and the  Company  believes,  although  there  can no  assurances,  that  federal
preemption of some aspects of these state regulations may occur on a prospective
basis  pursuant  to the terms of the  Telecom  Act and the  regulations  adopted
thereunder by the FCC. Moreover, state proceedings are now underway in virtually
all  jurisdictions  addressing  (i) tariff  filings by the LECs to implement the
requirements of Section 276 and the FCC rulings  thereunder;  and (ii) reviewing
and  revising  state  pay  telephone   rules  to  conform  to  the  new  federal
requirements.

     To date, the degree to which state agencies  regulate the types of services
offered by the Company varies  widely,  from certain states which do not require
any  certification or  authorization  to operate within their borders,  to other
states that have prohibited non-LEC public pay telephone  services entirely.  In
most  states  which  permit  such  services,  approval  to  operate in the state
involves the submission of a  certification  application and an agreement by the
Company to comply with the rules,  regulations and reporting requirements of the
state.  The Company has directly or through  contractual  partners  obtained the
requisite  regulatory  approvals  to  provide  public pay  telephone,  and where
applicable,  inmate  telephone  services,  in all  states in which  the  Company
currently provides such services.  All states except Connecticut have authorized
pay telephone  competition,  and Connecticut is currently under an FCC decree to
authorize payphone competition within its jurisdiction.
 
     A number of states such as Illinois, Iowa, Michigan,  Wisconsin and Wyoming
have increased their rate for local coin calls to $.35 and an increasing  number
of states are considering  similar action. The Company cannot predict when or if
such  increases  will be  enacted  by  those  states  and how  such  action  may
ultimately be affected by the FCC's decision to deregulate such rates.

     The Company is also  affected  by state  regulation  of operator  services,
either  directly  with respect to operator  services  provided by the Company or
indirectly  through the impact upon the operator services  providers utilized by
the  Company.   Typically,  state  regulatory  bodies  have  adopted  intrastate
provisions that are similar or identical to the  regulations  adopted by the FCC
pursuant to the Telephone  Operator  Consumer  Services  Improvement Act of 1990
("TOCSIA").  These regulations  address  "branding",  "posting" and "unblocking"
requirements for public pay telephones,  to which a significant number of states
have  also  added  rate  regulation  in the form of rate  "ceilings",  reporting
requirements and restrictions on the handling of certain call categories  (i.e.,
"0-"/"0+" intraLATA).  The Company, or its designated carrier(s),  have obtained
the  required  intrastate  operator  service  authorizations,  including,  where
applicable,  certificates  of public  convenience  and necessity and approval or
acceptance  of  tariffs  in all  jurisdictions  in which  the  Company  provides
service.  As with the  future  regulation  of public  pay  telephone  and inmate
services, the scope and application of state regulatory requirements to operator
services provided in a public pay telephone  context remain  uncertain,  pending
full and final implementation of Section 276 of the Telecom Act by the FCC.



                                       18
<PAGE>

     Federal Regulation

     Until recently, regulation of the public pay telephone and inmate telephone
businesses at the federal level has not been as detailed or comprehensive as the
state  regulatory  regimes  described in the preceding  section.  The FCC, since
first   authorizing  the   registration  and   interconnection   of "instrument
implemented"  public pay telephones in 1984, has primarily  addressed  issues of
basic  interconnection  to the Public  Switched  Network  for the  provision  of
interstate  telecommunications  services from payphones,  implementation  of the
provisions  of TOCSIA  involving  "branding",  "posting",  "rate  quoting",  and
"unblocking"  access code dialing to all operator services providers from public
pay  telephones,  establishment  of  "dial-around" compensation  for interstate
carrier access code calls from public pay telephones and the handling of general
consumer complaints with regard to public pay telephone services.

     However,  the  Company  believes  that the  passage of the Telecom Act and,
specifically, Section 276 of the Act, marks a significant change in the form and
scope  of  prospective  federal   regulation,   or  the  forbearance  from  such
regulation,  for public pay  telephone  service and hence for  providers  of the
service,  including the Company.  The Telecom Act defines "payphone  service" to
mean "the provision of public or semi-public  pay  telephones,  the provision of
inmate  telephone  service  in  correctional  institutions,  and  any  ancillary
service." Section 276 of the Telecom Act charged the FCC with implementing rules
that would: (i) create a standard regulatory scheme for all public pay telephone
providers,  including  the RBOC public pay  telephone  operations;  (ii) require
removal  by the  RBOCs of their  public  pay  telephone  operations  from  their
regulated  books of account;  (iii)  prescribe  certain  safeguards to eliminate
future  discrimination  or  subsidization  of RBOC public pay  telephones;  (iv)
require "fair  compensation" to all public pay telephone providers for all calls
using public pay telephones  (except for 911 emergencies and  Telecommunications
Relay  Services  for the  hearing  impaired);  (v) provide the right for all pay
telephone service  providers,  subject to existing and future contractual rights
with the Location Owner, to select the provider for both intraLATA and interLATA
network services; (vi) evaluate whether and how "public interest" pay telephones
(which are public pay telephones that would not normally be placed in a location
under  purely  competitive  conditions  but may be  required  for public  policy
reasons) should be maintained;  and, ( vii) preempt state  requirements that are
inconsistent with these provisions.



                                       19

<PAGE>

     The FCC  responded  to Section  276's  charge on November 8, 1996,  when it
issued  its  Final  Order  on   reconsideration   setting  forth  and  affirming
regulations set forth in the FCC's Report and Order dated September 20, 1996. In
implementing Section 276, these orders establish, among other things, an interim
dial-around  compensation  scheme for independent  public payphone providers for
both  access  code and 1-800  subscriber  calls at a flat rate of $45.85 per pay
telephone per month beginning November 6, 1996. This flat rate will be effective
through  October 6, 1997, at which time,  compensation  will begin on a per call
basis at a rate of $0.35 per call or such other rate as may be negotiated by the
pay  telephone   provider  and  the  carriers.   Effective   October  1998,  the
compensation  rate  will  track  the  local  coin  rate  at each  phone  or such
alternative rate as may be negotiated with the carrier(s).

     To further  ensure that pay telephone  providers are properly  compensated,
the FCC set forth a plan for the  deregulation of local calling rates by October
6, 1997.  Under the plan,  local coin calling rates will be set by market forces
rather than prospective regulation.  The Order allows individual states to order
deregulation  prior to the October 1997  deadline or request a  modification  or
exemption from  deregulation  upon a detailed showing in support of such request
by the state.  Although neither the Company nor the industry can predict exactly
what will happen in such a deregulated  environment,  industry  trends  indicate
that there should be a move by the public  telephone  operators toward increased
local coin calling rates in states where deregulation is implemented. This trend
is evidenced by the fact that five states (Iowa,  Nebraska,  Wyoming,  Michigan,
and South  Dakota) have  deregulated  local coin calling rates and four of those
five  states now have  market  driven  local  coin  calling  rates of $0.35.  In
addition,  Illinois and Wisconsin,  although still under  regulation,  have also
increased  their  local  coin  calling  rates  to  $0.35  through   approval  of
rate/tariff applications filed by pay telephone operators in such states.

     In order to discontinue the traditional  interstate and intrastate payphone
subsidies for LEC pay  telephones  from the regulated rate base operation of the
LECs and  eliminate  future  discrimination  or  subsidies  in favor of RBOC pay
telephone services, the FCC mandated  nonstructural  separations for all LEC pay
telephone  operations  by  April  15,  1997.  LECs  are  also  required  to file
interconnection  plans with the FCC that discuss the manner in which  compliance
with the  nondiscrimination  and anti-cross  subsidization  requirements will be
effectuated.  As a further  anti-discrimination  measure, the Order specifically
requires  LECs to  provide  "coin  lines"  and  associated  services  to all pay
telephone  providers on a basis equal to that  provided by the LECs to their own
pay telephone operations.

     Additional  regulations  under the Order  include a  provision  authorizing
independent pay telephone providers to select the intraLATA carrier and operator
service provider  ("OSP") of choice.  This provision serves to preempt any state
regulation requiring an independent pay telephone provider to send such calls to
the LEC. For public safety reasons, 0- emergency calls must be routed to the LEC
if a state  requirement  exists,  but the  states  are not at liberty to require
non-emergency 0- calls to be handled by the LEC. The Order also permits RBOCs to
select the interLATA carrier and operator service provider to service their pay
telephone operations.  Such carrier selection is contingent upon FCC approval of
each individual RBOC Comparably  Efficient Plan.  Finally,  the Order states the
neither the RBOCs nor anyone else may interfere  with an  enforceable  agreement
between a location provider and a pay telephone provider or carrier,  regardless
of the date of the contract.

     The Company has  supported  the  introduction  and passage of this payphone
section  of the  Telecom  Act,  as well as the  compensation  aspects of the FCC
rulings,  and anticipates  that the framework  established by these new laws and
regulations will address many of the fundamental regulatory/competitive problems
that have plagued the public communications  industry from its inception.  While


                                       20

<PAGE>


the Company  believes  that the  Telecom  Act could lead to  enhanced  financial
performance  by the  Company,  there  can be no  certainty  of  such  an  impact
occurring,  and the magnitude or timing of such impact,  if any, remains subject
to significant  conjecture  pending  implementation of the FCC rules mandated by
the Telecom  Act,  and the final  outcome of the pending  federal  court  appeal
seeking  to  overturn  aspects  of the FCC rules.  See  "Business  - Public Pay
Telephone Industry Overview."

     In addition, while the Company believes the enactment and implementation of
the payphone provisions of the Telecom Act will result in an overall improvement
to the competitive  environment in which the Company operates,  the Company also
recognizes the potential for increased  competitive  pressures from the RBOCs or
other LECs that may be more aggressive in the largely  deregulated mode provided
for under the Telecom Act. The specific provisions of the FCC's rules addressing
the selection of a long distance carrier for the RBOC payphones, the adequacy of
the  transfer  valuation  assigned to the RBOC  payphone  operations  upon their
removal   from   regulated   rate  base   accounts   and   whether  the  precise
"non-structural"  safeguards  applicable  to the RBOCs and LECs are effective in
eliminating cross subsidies and  discrimination,  will all significantly  impact
the  level and scope of  competition  faced by the  Company  in the  public  pay
telephone market in the future.

     Apart from the FCC  proceedings  to implement the provisions of the Telecom
Act and the federal  court  appeals of the FCC's  ruling,  there remain  pending
other FCC matters that potentially affect the Company and its operations.

     On April 9, 1992, the FCC proposed a new access plan for operator  assisted
interstate calls dialed on a "0+" basis.  Currently "0+" calls are sent directly
from the  payphone  through the LEC  network to the  operator  service  provider
selected by the host location.  Under the proposed access plan, known as "Billed
Party  Preference"  ("BPP"),  "0+" calls would be sent  instead to the  operator
service  provider  chosen by the party paying for the call. The BPP  environment
allows  a  telephone  user  making a 0+ call to bill a call to the  user's  pre-
established  carrier  at the  user's  home  or  office,  thereby  bypassing  the
opportunity for the pre-subscribed carrier at the public pay telephone to handle
and receive  revenues  from the call and for the Company to earn a commission on
the call.

     The  FCC  has  tentatively  concluded  that a  nationwide  BPP  system  for
interstate  operator  assisted  calls  is  in  the  public  interest.   However,
substantial  opposition  to the BPP proposal has developed and the FCC has taken
no final action to date.  If this system were to be enacted,  the Company  could
experience a reduction in the revenues it now receives on these calls and would,
accordingly,  be unable to pay  commissions to location  owners for the traffic.
The FCC has requested and received  public comment on the basic BPP proposal and
on the issue of what  compensation  mechanisms for payphone  providers  would be
necessary in a BPP environment.  The proposal remains under consideration by the
FCC, and the outcome is uncertain and will be influenced  by  implementation  of
the Telecom Act.
 
     In addition,  the American Public Communications Council ("APCC"), of which
the Company is a member, along with other telecommunications companies and trade
associations,  has filed with the FCC for  implementation of a "rate ceiling" on
interstate  "0+" calls from public pay  telephones as an  alternative to the BPP
proposal.  Because the Company currently  utilizes major carriers as the primary
interstate  operator  service  providers from the Company's public pay telephone
base nationwide, implementation of a "rate ceiling" regulatory regime by the FCC
does not appear to represent a serious financial risk to the Company. However,

                                       21
<PAGE>

as with the underlying BPP proposal,  the "rate ceiling"  alternative is pending
before the FCC, and the outcome  remains  uncertain,  and will be  influenced by
implementation of the Telecom Act.

Employees

     As of December  31,  1996,  the Company had  approximately  461  employees,
approximately 105 of whom were executive,  administrative,  accounting, sales or
clerical  personnel and approximately  356 of whom were installers,  maintenance
and repair personnel and coin collectors.

ITEM 2. PROPERTIES

     The  Company's  headquarters  facility,  which  is  owned  by the  Company,
consists  of a 68,000  square-foot  building  located at 2300 N.W.  89th  Place,
Miami, Florida.

     The  Company  maintains  22  service  facilities  which  are  linked to the
Company's headquarters by computer. The Company considers its current facilities
adequate for its business purposes.

ITEM 3. LEGAL PROCEEDINGS

     In December  1995,  Cellular  World,  Inc. filed a complaint in Dade County
Circuit  Court  against the  Company and its  subsidiary,  PTC  Cellular,  Inc.,
alleging  wrongful  interference  with Cellular  World's  advantageous  business
relationship with Alamo Rent-A-Car and alleged misappropriation of trade secrets
concerning  Cellular  World's  proprietary  cellular  car  phone  rental  system
equipment.  Cellular World is seeking  damages  alleged to exceed $10.0 million.
The Company  believes the  complaint is without  merit and intends to vigorously
contest and defend the action.  Formal  discovery  is underway and no trial date
has been set.  Based upon the current status of the  litigation,  the Company is
unable to predict the final outcome of the litigation.

     The  Company  is  also  subject  to  various  ordinary  and  routine  legal
proceedings  arising out of the conduct of its  business.  The Company  does not
believe that the ultimate  disposition of these proceedings will have a material
adverse effect on its financial position.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     None.

                                       22
<PAGE>

                                     PART II

ITEM 5. MARKET FOR THE REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER MATTERS

          Price Range of Common Stock

     Effective November 13, 1996, the Common Stock of the Company, began trading
on the American Stock Exchange under the symbol "PHO". Previously, the Company's
stock was traded on the NASDAQ's National Market System and the SmallCap Market.
The following table sets forth the high and low closing sales prices or the high
and low bid  prices  per share of Common  Stock as  reported  on the  respective
exchange  and  quotation  systems  for the  periods  indicated.  Bid  quotations
represent  prices  between  dealers and do not reflect  mark-ups,  mark-downs or
commissions and may not necessarily represent actual transactions.
 
<TABLE>
<CAPTION>
                                                   High        Low 
                                                 -------     -------
<S>                                               <C>         <C> 

   Year ended December 31, 1996:

     First Quarter..........................      2.81        1.69
     Second Quarter.........................      4.25        2.31
     Third Quarter..........................      4.13        2.38
     Fourth Quarter.........................      4.50        2.75

                                                  High        Low 
   Year ended December 31, 1995:

     First Quarter..........................     $5.38       $4.00
     Second Quarter.........................      5.13        3.88
     Third Quarter..........................      5.06        3.50
     Fourth Quarter.........................      4.00        2.13

</TABLE>
     As of March 21, 1997, the Company had 506 shareholders of record.

Dividend Policy

     The Company has never  declared or paid cash dividends on its Common Stock.
The Company  presently  intends to retain all  earnings  for the  operation  and
development of its business and does not anticipate paying any cash dividends on
its Common Stock in the foreseeable  future.  In addition,  the Company's credit
agreement  precludes the Company from  purchasing,  redeeming or retiring any of
its  capital  stock  without  the prior  written  consent of its lenders or from
paying  dividends in excess of 25% of the Company's  net income.  The payment of
dividends by the Company also is limited by provisions of the $100.0  million 12
1/4% Senior Notes due 2002 and by the Series C Cumulative  Convertible Preferred
Stock. Any future  determination as to the payment of cash dividends will depend
on a number of factors  including future  earnings,  capital  requirements,  the
financial  condition  and  prospects of the Company and any  restrictions  under
credit  agreements  existing from time to time, as well as such other factors as
the Board of Directors  may deem  relevant.  There can be no assurance  that the
Company will pay any dividends in the future.

                                       23

<PAGE>

ITEM 6. SELECTED FINANCIAL DATA

     The  selected  financial  data  should  be read  in  conjunction  with  the
consolidated  financial  statements of the Company and "Management's  Discussion
and  Analysis  of  Financial  Condition  and  Results  of  Operations"  included
elsewhere in this Annual Report.  Continuing operations consist primarily of the
public pay and inmate telephone businesses.  Certain amounts for the prior years
have been reclassified to conform with the current year presentation. 
<TABLE>
<CAPTION>

                                                    Year Ended December  31,
                                     1996      1995     1994     1993     1992
                                   --------  -------- -------- -------- --------
                                     (in  thousands,  except per share  data)
<S>                                <C>       <C>      <C>      <C>      <C>
Consolidated Statement of 
   Operations Data:
Total revenues.................... $124,957  $138,391 $159,442 $117,005 $73,400 
Costs and expenses:
  Telephone charges...............   39,091    48,716   67,656   39,409  22,888
  Commissions.....................   33,942    34,740   32,693   24,012  15,121 
  Field service and collection....   20,204    23,382   21,334   13,760  10,013
  Depreciation and  amortization..   23,965    22,061   21,674   15,031  10,037
  Selling,  general and 
    administrative................   12,367    11,859   14,580    8,998   7,310
  Loss from impairment of 
    inmate assets.................     -        4,740     -         -      - 
  Other...........................    (950)     6,177     -        -       -
                                    -------- --------- -------- -------- -------
Total costs and  expenses.........  128,619   151,675  157,937  101,210  65,369
                                    -------- --------- -------- -------- -------
  Operating (loss) profit.........   (3,662)  (13,284)   1,505   15,795   8,031
Other income and expenses:
  Interest........................   12,875    10,355    7,516    3,065   2,640
  Loss from operations of prepaid
    calling card and international
    telephone centers.............     -         -       1,816    1,730    -
  Gain (loss) on disposal of 
    prepaid calling card and 
    international telephone centers   (545)       566    3,690     -       -

                                    -------- --------- -------- -------- -------
Total other income and expenses,
  net.............................  12,330     10,921   13,022   4,795   2,640
                                    -------- --------- -------- -------- -------
(Loss)income from continuing 
  operations before income taxes
  and extraordinary item.......... (15,992)   (24,205) (11,517) 11,000   5,391
Benefit from (provision for)
  income  taxes...................    -         1,738    4,405  (4,144) (1,943)
                                   ---------  -------- -------- ------- -------
Net(loss) income from continuing 
  operations before extraordinary
  item............................ (15,992)   (22,467)  (7,112)  6,856   3,448
Loss from discontinued operations.    -       (12,066) (11,281) (1,514)   (192)
Extraordinary item, net...........    -        (3,327)    -       -       -
                                   -------- --------- -------- -------- -------
Net(loss) income..................$(15,992)  $(37,860)$(18,393) $5,342  $3,256
                                  ========   ======== ========  ======  ======
(Loss)income per common and 
  common equivalent share from
  continuing operations...........$  (1.05)  $  (1.43) $  (.45) $  .47  $  .30
                                  ========   ======== ========  ======  ======
Net (loss) income per common 
  and common equivalent share.....$  (1.05)  $  (2.38) $ (1.17) $  .37  $  .28
                                  ========   ======== ========  ======  ======
Net (loss) income per common
  share assuming full dilution....$  (1.05)  $  (2.38) $ (1.17) $  .37  $  .28
                                  ========   ======== ========  ======  ======
Weighted average number of
  outstanding shares of
  Common stock:
Primary...........................  16,188     16,091   15,713  14,479  11,633
Fully diluted.....................  16,188     16,091   15,713  14,517  11,686

EBITDA(2).........................$ 20,848   $  8,211  $17,673 $29,096 $18,068

</TABLE>

                                       24
<PAGE>

<TABLE>
<CAPTION>
                                                  December 31,    
                                 -----------------------------------------------
                                   1996     1995 (1)   1994(1)  1993(1)  1992(1)
                                 --------  --------- --------- -------- --------
                                                 (In thousands)
<S>                              <C>       <C>       <C>       <C>      <C>
Balance Sheet Data:
Working capital (deficit)......  $    376  $(3,700)  $ (2,421) $   673  $   690
Total assets...................   140,870  160,071    190,591  173,342   79,257
Total long-term debt and 
  preferred stock(3)...........   116,309  116,463     98,301   75,262   32,376
Shareholders' equity...........    (4,294)  14,288     48,715   65,333   27,604

</TABLE>








______________

(1) The selected  financial data  presented,  as of and for each of the years in
the  five-year  period  ended  December  31,  1996,  have been  derived from the
consolidated  financial  statements of the Company.  The consolidated  financial
statements  for the years ended December 31, 1996 and 1995 were audited by Ernst
&  Young  LLP,  independent  certified  public  accountants.   The  consolidated
financial  statements for the three years ended December 31, 1994,  were audited
by Price  Waterhouse LLP. 

(2) EBITDA represents net earnings before interest,  income taxes,  depreciation
and amortization. EBITDA is not presented as an alternative to operating results
or cash flow from  operations  as determined  by generally  accepted  accounting
principles ("GAAP"), but rather to provide additional information related to the
ability of the  Company  to meet  current  trade  obligations  and debt  service
requirements.

(3) Total long-term debt and preferred  stock includes the long-term  portion of
the  Company's  notes  payable,  capital  lease  obligations  and the  Series  C
Cumulative Convertible Preferred Stock and preferred stock dividends payable.





                                       25

<PAGE>


ITEM 7. MANAGEMENT'S  DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

The following  discussion and analysis compares the year ended December 31, 1996
to the year ended  December 31, 1995 and the year ended December 31, 1995 to the
year ended December 31, 1994, and should be read in conjunction with the audited
consolidated  financial statements and notes thereto appearing elsewhere in this
Annual Report.

The following  discussion  contains  forward-looking  statements.  The Company's
actual   results  could  differ   materially   from  those   discussed  in  such
forward-looking  statements.  Factors  that could  cause or  contribute  to such
differences  include those  discussed below and elsewhere in this Form 10-K. See
Item 1, "Safe Harbor Statement under the Private  Securities  Litigation  Reform
Act of 1995."

Overview

In December 1994, in an effort to return the Company's  focus to its core public
pay  telephone   business,   the  Company's  Board  of  Directors  approved  the
divestiture  of  its  inmate  telephone,   prepaid  calling  card  business  and
international telephone centers and cellular telephone operations.

During  1995,   the  Company  sold  its  prepaid   calling  card   business  and
international  telephone  center  operations  for $6.3 million and $2.0 million,
respectively.  For financial accounting  purposes,  the operating results of the
prepaid  calling card  business and  international  telephone  centers have been
segregated and reported as a separate  component of continuing  operations  (see
Note 16 to the accompanying consolidated financial statements).

On  October  9,  1995,  the  Company  sold a  portion  of its  inmate  telephone
operations  for  approximately  $1.7  million  (see  Note 1 to the  accompanying
consolidated  financial  statements).  During  the third  quarter  of 1995,  the
Company  decided  to  retain  the  remaining  portion  of its  inmate  telephone
operations. This decision is a result of the Company's belief that the remaining
operations can contribute to the cash flow and operating results of the Company.
The accompanying  consolidated financial statements present the inmate telephone
operations as part of continuing operations.

On November 13, 1995,  the Company sold its cellular  telephone  operations  for
approximately  $6.0  million  (see  Note  17 to  the  accompanying  consolidated
financial  statements).  The  results of  operations  and loss on  disposal  are
included in the consolidated financial statements as discontinued operations.


                                       26
<PAGE>

The financial  results  discussed  below relate to continuing  operations  which
consist primarily of the public pay and inmate telephone businesses.
<TABLE>
<CAPTION>
                                                     
                                                       Percent Period-to-Period
                                                           Increase (Decrease)
                             Percentage of Total Revenues  --------------------
                                Year Ended December 31,      1996        1995
                            -----------------------------  Compared    Compared
                             1996       1995      1994     to 1995      to 1994
                            -------    -------   -------  -----------  ---------
<S>                          <C>       <C>       <C>      <C>          <C>
Revenues
  Coin calls...............   61.9%     56.6%     49.8%      (1.2)%      (1.3)%
  Non-coin calls...........   38.1      43.3      48.9      (20.6)      (23.2)
  Service and other........     -        0.1       1.0     (100.0)      (92.4)
  Gain on sale of assets...     -         -        0.3        -        (100.0)
                            -------    -------   -------
    Total revenues.........  100.0     100.0     100.0       (9.7)      (13.2)
Costs and expenses
  Telephone charges........   31.3      35.2      42.4      (19.8)      (28.0)
   Commissions.............   27.1      25.1      20.5       (2.3)        6.3
   Field service and 
     collection............   16.2      16.9      13.4      (13.6)        9.6  
   Depreciation and 
     amortization..........   19.2      15.9      13.6        8.6         1.8
   Selling, general and 
     administrative........    9.9       8.6       9.2        4.3       (18.7)
   Loss from impairment 
     of inmate assets......     -        3.4       -       (100.0)     (100.0)
     Other ................   (0.8)      4.5       -       (115.4)     (100.0)
                            -------    -------   -------
Total costs and expenses...  102.9     109.6      99.1      (15.2)       (4.0)
Operating loss (profit)....   (2.9)     (9.6)      0.9      (72.4)     (982.7)
Other income and expenses:
   Interest ...............   10.3       7.5       4.7      (25.3)       37.8
   Loss from operations 
     of prepaid calling
     card and international 
     telephone centers.....     -         -       1.1         -        (100.0)
   (Gain) loss on disposal 
     of prepaid calling card
     and international 
     telephone centers.....   (0.4)      0.4      2.3      (196.3)      (84.7)
                            -------    -------   -------
     Total other income and 
     expenses, net.........    9.9       7.9      8.1       (12.9)      (16.1)
                            -------    -------   -------
(Loss) income from continuing 
   operations before income 
   taxes and extraordinary 
   item....................  (12.8)    (17.5)   (7.2)       (33.9)      110.2
Benefit from (provision 
   for) income taxes.......     -        1.3     2.7       (100.0)       39.5
                            -------    -------  -------
Net (loss) income from 
   continuing operations
   before extraordinary item (12.8)%   (16.2)%  (4.5)%      (28.8)     (215.9)
                            =======    =======  =======
EBITDA.....................   16.7 %     5.9 %  11.1 %      153.9       (53.5)
</TABLE>

Revenues

     The Company  primarily  derives its revenues from coin and non-coin  calls.
Coin revenue represented  approximately 61.9%, 56.6% and 49.8% of total revenues
from continuing operations for the years ended December 31, 1996, 1995 and 1994,
respectively.   Coin  revenue  is  generated  exclusively  from  calls  made  by
depositing coins in the Company's public pay telephones.  Coin revenue decreased
1.2% to $77.4  million  in 1996 as  compared  to  1995.  The  Company's  average
installed  public  pay  telephone  base  was  approximately  38,400  phones  and
approximately  39,200  phones for the years  ended  December  31, 1996 and 1995,
respectively.  Coin revenue on a per phone basis increased by approximately 1.0%
for the year ended December 31, 1996, as compared to 1995.

                                       27
<PAGE>

The Company believes that this increase can be attributed,  in part, to emphasis
on maintenance programs which have improved the up-time of the Company's phones,
the  implementation and promotion of new coin calling programs and the Company's
continued  efforts to remove low revenue phones.  Coin revenue decreased by 1.2%
to  approximately  $78.4  million in 1995 as compared to $79.4  million in 1994.
Although the  Company's  installed  public pay  telephone  base  increased to an
average of 39,200 phones in 1995 compared to 38,000 phones in 1994, coin revenue
on a per phone basis decreased approximately 4.3% in 1995 when compared to 1994.

     While the Company is currently experiencing positive trends in coin revenue
on a per phone basis, the Company believes that the number of coin calls made at
its public pay  telephones  may remain flat or decrease  over time.  The Company
believes that,  among other things,  the decrease will primarily result from the
increased usage of alternative  methods of calling such as prepaid calling cards
and wireless  technologies  and the  operation of more public pay  telephones in
closer  proximity to the  Company's  telephones.  The Company also believes that
these decreases may be offset,  over time, by increases in local coin call rates
as  a  result  of  potential  regulatory  changes,  although  there  can  be  no
assurances.

     On November  8, 1996,  the Federal  Communications  Commission  (the "FCC")
issued  its final  order on  reconsideration  (the  "Order")  setting  forth and
affirming regulations implementing Section 276 of the Federal Telecommunications
Act of 1996,  previously  issued on September 20, 1996. As a result of an appeal
of the Order, the ultimate  implementation  and details of the Order are subject
to the outcome of an action  pending  before the United  States Court of Appeals
for the  District of Columbia.  See  "Business - Public Pay  Telephone  Industry
Overview" and "Business - Regulation". The regulations in the Order, among other
things,  set forth a plan for the  deregulation  of local coin calling  rates by
October 1997. The Order allows states to request  modification or exemption from
such  deregulation  upon a detailed  showing  in support of such  request by the
state.  Although  neither the Company nor the industry can predict  exactly what
will happen in such a deregulated environment, trends indicate that there should
be a move by the public pay  telephone  operators  toward  increased  local coin
calling  rates in  states  where  deregulation  is  implemented.  This  trend is
evidenced by the fact that five states (Iowa,  Nebraska,  Wyoming,  Michigan and
South Dakota) have  deregulated  local coin calling rates and four of those five
states now have market  based local coin  calling  rates of $0.35.  In addition,
Illinois and  Wisconsin,  although still under  regulation,  have also increased
their  local  coin  calling  rates  to $0.35  through  approval  of  rate/tariff
applications filed by pay telephone operators in such states.

     Non-coin  revenue is derived from  calling  card calls,  credit card calls,
collect calls and third-party  billed calls placed from the Company's public pay
telephones and inmate telephones. During the second quarter of 1995, the Company
signed a contract  with AT&T to act as its  primary  national  operator  service
provider.  Prior to the execution of this agreement,  non-coin calls were routed
through the Company's  private label operator service program.  The Company uses
its private label operator  service or a third-party  operator  service provider
based on which  service the Company  believes  nets it the highest  gross margin
from the call. The Company records as revenue the total amount the end user pays
for the call (net of taxes) when the call is  completed  through  the  Company's
private label operator service. In contrast,  when the call is completed through
the third-party  operator service  provider,  the Company records as revenue the
amount  it  receives  from  the  third-party  operator  service  provider  which
represents a negotiated  percentage  of the total amount the caller pays for the
call.  In May 1996,  AT&T began paying a specified per call amount for interLATA
(800) dial-around calls as opposed to a percentage  of the revenue  generated by
those calls.  The Company  estimates that the impact on non-coin  revenue of the
change in the compensation  structure under the AT&T contract was  approximately
$3.7 million for the year ended December 31, 1996.

                                       28
<PAGE>

     In  addition to the change in  compensation  under the AT&T  contract,  the
Company is continuing  to experience a shift in call traffic from 0+ calls,  for
which the Company receives a percentage of the revenue generated by those calls,
to access code calls for which the Company receives a flat rate per phone or per
call  compensation   amount.   Due  to  aggressive   advertising   campaigns  by
long-distance  companies  promoting  the use of access code  calls,  the Company
believes  that the  decrease  in  non-coin  revenue  due to the  changes in call
traffic patterns is likely to continue.  The Company believes that this decrease
in  non-coin  revenue  will be offset by changes  in the amount of  compensation
received by the Company for such calls,  as required under the FCC Order.  Under
the Order, in addition to the change in compensation received by the Company for
access code calls, the Company will also begin receiving  compensation for (800)
subscriber  calls.  The Order  mandates dial-around  compensation  to public pay
telephone  providers  for both  access  code  and  (800)  subscriber  calls at a
flat-rate of $45.85 per pay telephone per month beginning November 6, 1996. This
flat rate will be effective through October 6, 1997, at which time, compensation
will  begin on a per call  basis at a rate of $0.35 per call or such  other rate
negotiated by the pay telephone provider and the carriers. The Company estimates
the impact of this  flat-rate  compensation  on the  Company's  earnings  before
interest,  taxes,  depreciation  and  amortization,  subject to possible changes
resulting  from the  appeal of the Order,  to be in excess of $12  million on an
annualized basis.

     Non-coin revenue represented approximately 38.1%, 43.3.% and 48.9% of total
revenues from  continuing  operations  in 1996,  1995,  and 1994,  respectively.
Revenue from non-coin  calls  decreased by 20.6% to $47.6  million,  compared to
1995. Non-coin revenue decreased by approximately 23.2% to $59.9 million in 1995
as compared to 1994. These decreases are primary attributable to: (i) the method
of  recording  revenue for certain  non-coin calls as a result of the change to
AT&T as the Company's  primary  national  operator  service  provider;  (ii) the
change in the Company's  compensation  structure  under the AT&T  contract;  and
(iii) the  decrease  in the number of inmate  telephone  lines  operated  by the
Company.

     During 1996, 1995 and 1994, the Company operated approximately 2,000, 3,000
and 4,000 inmate telephone lines, respectively.

Operating Expenses

     Operating  expenses include telephone charges,  commissions,  field service
and  collection  expenses  and  selling,  general and  administrative  expenses.
Telephone charges consist of local line charges paid to LECs which include costs
of basic service and transport of local coin calls,  long-distance  transmission
charges  and  network  costs  and  billing,  collection  and  validation  costs.
Commissions  represent  payments to Property  Owners for  revenues  generated by
public pay telephones located on their properties.  Field service and collection
expenses  represent the costs of servicing and  maintaining the telephones on an
ongoing  basis,  costs of collecting  coin from the telephones and other related
operational  costs.  Selling,  general  and  administrative  expenses  primarily
consist  of  payroll  and  related  costs,  legal and other  professional  fees,
promotion and advertising  expenses,  property,  gross receipt and certain other
taxes,  corporate  travel and  entertainment  and various other expenses.  Total
operating expenses were  approximately  84.5%, 85.8% and 85.5% of total revenues
from continuing operations for the years ended December 31, 1996, 1995 and 1994,
respectively.

     The switch by the Company to a third-party  operator  service resulted in a
decreased  revenue  base due to the method of  recording  revenue for calls made
through that service as compared to calls placed  through the Company's  private
label  operator  service  program (see above).  As a result,  certain  operating
expenses as a  percentage  of revenues  increased  in 1996  compared to the same
periods in 1995 and 1994.

                                       29
<PAGE>

     Telephone  charges  decreased  as  a  percentage  of  total  revenues  from
continuing operations to 31.3% for the year ended December 31, 1996, compared to
35.2% for the same period in 1995. Telephone charges were approximately 42.4% of
total revenue for 1994. The decrease in telephone  charges is primarily a result
of regulatory  changes and competition within the local intraLATA service market
which began in the third  quarter of 1995.  Telephone  charges for 1995  include
approximately  $1.0 million of additional bad debt reserves  related to both the
inmate and pay telephone operations.

     In addition  to the items  previously  noted,  the  decrease  in  telephone
charges for the years ended December 31, 1996 and 1995 can also be attributed to
a decline in the number of calls  placed  through the  Company's  private  label
operator service program. The Company paid the costs incurred to transmit, bill,
collect and  validate the call when the call was  completed  through its private
label operator services. In contrast,  the Company incurred no such costs when a
third-party  operator service provider completed the call. Telephone charges for
1995  include a  reduction  of  interexchange  carrier  expenses  related to the
settlement with a service  provider for certain billing errors and  underpayment
of operator  service revenue of  approximately  $1.3 million which was partially
off set by the $1.0  million of bad debt  reserves  noted  above.  In  addition,
telephone  charges  for 1994  include a charge  of  approximately  $1.6  million
related to reserves for refund claims due from certain vendors and approximately
$0.6  million  of one time  income  adjustments  for a signing  bonus and volume
discounts.

     Commissions  as a percentage of total revenues from  continuing  operations
were approximately 27.2%, 25.1% and 20.5% for the years ended December 31, 1996,
1995 and 1994,  respectively.  The increase in  commissions  as a percentage  of
revenues in 1996 and 1995 was primarily attributable to: (i) the reduced revenue
base due to the method of  recording  revenue  for certain  non-coin  calls as a
result of the change to AT&T as the Company's  primary national operator service
provider;  (ii)  higher  commission  rates paid in  connection  with the Atlanta
Hartsfield  International Airport account; (iii) higher commission rates for new
and renewed contracts due to increasing  competition in the public pay telephone
and inmate telephone markets.

     Field service and  collection  expenses as a percentage  of total  revenues
from continuing  operations was 16.2% in 1996,  16.9% in 1995 and 13.4% in 1994.
As expected,  field service and  collection  expenses as a percentage of revenue
from continuing operations remained relatively consistent in 1996 as compared to
1995. The 1995 increase in field service and  collection  expense as compared to
1994 was primarily  attributable to: (i) the reduction in revenue as a result of
the  Company's  switch  to  a  third-party   operator  service  provider;   (ii)
approximately $1.7 million recorded for inventory  obsolescence  reserves;  and,
(iii) expenses incurred by the Company for a refurbishing  program undertaken to
improve  the  condition  of the  Company's  public pay  telephones.  The Company
currently  expects  that field  service  and  collection  expenses,  will remain
relatively  constant or may decrease  slightly over the next twelve months, as a
percentage of revenues.  Selling,  general and administrative  expenses remained
relatively  consistent  at $12.4  million and $11.9  million for the years ended
December  31,  1996 and 1995,  versus  $14.6  million in 1994.  The  decrease in
selling,  general and administrative expenses in 1995 was primarily attributable
to the cost reduction plan and reengineering efforts commenced by the Company in
1994.  In  1994,   selling,   general  and   administrative   expenses  included
approximately $1.6 million in non-recurring charges which included,  among other
things,  amounts  incurred for settling  disputes and claims,  severance  costs,
lease termination charges, and costs related to a terminated merger.


                                       30
<PAGE>


Depreciation

     Depreciation is based on the cost of the telephones,  booths, pedestals and
other enclosures,  related installation costs and line  interconnection  charges
and is calculated on a straight-line method using five-year and ten- year useful
lives for inmate and public pay telephone equipment, respectively.  Amortization
is primarily based on acquisition costs, including location contracts,  goodwill
and  non-competition  provisions,  and is calculated on a  straight-line  method
using estimated useful lives ranging from five to twenty years. Depreciation and
amortization  increased to $24.0  million in 1996 from $22.1 million in 1995 and
$21.7  million  in 1994.  The  increase  in  depreciation  and  amortization  is
primarily  attributable  to the revision of the  depreciation  and  amortization
policy for certain inmate assets  beginning  January 1, 1996. Based on increased
competition and certain other changes within the inmate telephone industry,  the
Company  reduced the useful lives of various  inmate assets to five years.  As a
result of this change in  accounting  estimate,  depreciation  and  amortization
expense  increased  approximately  $1.3 million for the year ended  December 31,
1996.

Provision for Impairment of Inmate Assets

     During the third quarter of 1995, the Company made a decision to retain the
remaining portion of its inmate telephone operations. The Company's 1994 results
included  approximately  $4.0 million for the  anticipated  loss on disposal and
$0.1 million for the anticipated  operating  losses from January 1, 1995 through
disposition. The inmate division's actual operating losses for the period it was
accounted for as discontinued  operations  were $0.1 million.  In 1995, the $4.0
million accrual for loss on disposal was reversed in discontinued operations and
recorded in continuing  operations as an impairment of assets.  Also included in
the 1995 results of  operations  is  approximately  $0.4 million for the loss on
disposal  of a portion  of the  inmate  telephone  business  and a $0.4  million
write-off of  intangible  assets  associated  with  contracts not renewed by the
Company. No such items were recorded in 1996.

Other

     Other expense for the year ended  December 31, 1996 includes  approximately
$0.6 million of severance  obligations incurred under employment agreements with
certain  key  executives  offset by  amounts  received  in  connection  with the
settlement  of  outstanding   litigation.   In  1995,  other  expenses  included
approximately  $0.9 million  incurred in  connection  with the  settlement  of a
lawsuit  brought by two  shareholders  against the Company,  approximately  $0.6
million  of  losses  for the  Company's  equity  interest  in an  unconsolidated
affiliate,  approximately  $1.4  million  for the  settlement  of an  employment
contract with a former  officer and  approximately  $3.2 million of reserves for
potentially uncollectible loans receivable from certain officers (see Note 18 to
the  accompanying  consolidated  financial  statements).  No such  expenses were
incurred in 1994.

Operating (Loss) Profit

     Operating  (loss)  profit for the years ended  December 31, 1996,  1995 and
1994 were  approximately  $(3.7)  million,  $(13.3)  million  and $1.5  million,
respectively.

Interest

     Interest expense increased  approximately  $2.5 million to $12.9 million in
1996 as  compared  to 1995.  Interest  expense  in 1994 was  approximately  $7.5
million. This increase in 1996 and 1995 is primarily  attributable to the higher
interest rate on the Company's  $100.0  million of Senior Notes as compared with
the rates in effect on the Company's line of credit outstanding for 1994 and the
first  half  of  1995  and the  inclusion  of  interest  expense  in  continuing
operations previously allocated to the Company's operations.


                                       31

<PAGE>


(Gain) Loss on  Disposal of Prepaid  Calling  Card and  International  Telephone
Centers

     The year ended  December  31,  1996  includes a gain on disposal of prepaid
calling card and international  telephone centers of approximately  $0.3 million
received in connection  with the sale of the Company's  international  telephone
center operations and approximately  $0.3 million  recognized in connection with
the merger of Global  Link  Teleco  Corporation  and  Global  Telecommunications
Solutions,  Inc.  (see  Note  16  to  the  accompanying  consolidated  financial
statements).

     In 1995,  loss on  disposal  of  prepaid  calling  card  and  international
telephone  centers  includes  the  write-off  of  approximately  $1.1 million of
accounts  receivable  related to the  Company's  prepaid  calling card  business
offset by $0.5 million  received in connection  with the  Company's  sale of its
international telephone center operations.

Provision for Income Taxes

     The  Company's  benefit  from income  taxes  decreased  approximately  $1.7
million for the year ended  December  31,  1996,  compared to the same period in
1995.  This decrease is primarily  attributable  to the fact that for 1996,  the
Company  recorded  valuation  allowances  for 100% of the  deferred  tax  assets
generated from operating losses.  The Company records  valuation  allowances for
deferred  tax assets  which may not be realized in future  periods.  The Company
recorded  deferred  tax assets and deferred tax asset  valuation  allowances  of
approximately $7.4 million for the year ended December 31, 1996.

     During 1995, the Company recorded  approximately $1.7 million in income tax
benefits.  Approximately  $1.5  million  of these  tax  benefits  relate  to the
provision  for  impairment  of inmate  assets  which,  in 1995,  was reversed in
discontinued operations and recorded in continuing operations.  This benefit was
previously  reflected in discontinued  operations and recorded in December 1994.
During 1995, the Company  recorded  deferred tax asset  valuation  allowances of
approximately $12.0 million.
 
Net (Loss) Income from Continuing Operations before Extraordinary Item

     The Company had a net loss from continuing  operations before extraordinary
item  of  approximately  $16.0  million  in 1996  compared  to a net  loss  from
continuing  operations before  extraordinary item of approximately $22.5 million
in 1995 and net loss from continuing  operations  before  extraordinary  item of
approximately $7.1 million in 1994.

Extraordinary Loss

     As a  result  of debt  modifications  during  1995,  the  Company  recorded
extraordinary  losses from the write-off of deferred  financing costs associated
with the early extinguishment of debt of approximately $5.0 million,  before the
related  income tax benefit of  approximately  $1.7 million.  There were no such
transactions in 1996 or 1994.


                                       32

<PAGE>


Earnings Before Interest, Taxes, Depreciation and Amortization

     EBITDA is not presented as an alternative to operating results or cash flow
from  operations  as  determined  by Generally  Accepted  Accounting  Principles
("GAAP"), but rather to provide additional information related to the ability of
the Company to meet current  trade  obligations  and debt service  requirements.
EBITDA  should not be  considered  in  isolation  from,  or  construed as having
greater  importance than, GAAP operating income or cash flows from operations as
a measure of an entity's performance.

     EBITDA was approximately $20.8 million for the year ended December 31, 1996
an increase of approximately  $12.6 million as compared to 1995. The increase in
EBITDA as compared  to the prior year is  primarily a result of certain one time
income and  expense  items  recorded  in 1995.  This  variance is related to the
following:  (i) a $4.7 million  provision  for the  impairment  of assets of the
inmate telephone  business;  (ii) approximately $3.2 million of reserves related
to officer loans  receivables;  (iii)  approximately $1.4 million related to the
settlement  of  an  officer   employment   agreement;   (iv)  the  write-off  of
approximately $1.1 million of accounts receivable related to the prepaid calling
card  business;  (v)  approximately  $0.9  million  for  the  settlement  of the
shareholders'  lawsuit;  (vi)  adjustments  recorded for bad debt and  inventory
obsolescence as discussed above; and, (vii) the increase in commission  expenses
offset by decreases in telephone charges noted above.

     EBITDA from continuing operations decreased by $9.5 million in 1995 to $8.2
million compared to 1994. The decrease was primarily attributed to approximately
$3.8  million  of  non-recurring  charges  which  include  the $1.4  million  of
non-recurring telephone charges and the $1.7 million of non-recurring charges in
selling,  general  and  administrative  expenses  discussed  above.  EBITDA also
included  approximately  $1.8 million of losses related to the operations of the
prepaid calling card and international telephone center business and a provision
of  approximately  $3.7 million for the estimated  impairment of asset value and
losses from January 1, 1995 through the  divestiture  date.  The  calculation of
EBITDA does not reflect adjustments for interest,  depreciation and amortization
included   within  the  Loss  from   operations  of  prepaid  calling  card  and
international telephone centers and the Loss on disposal of prepaid calling card
and international  telephone centers as presented in the accompanying  financial
statements.

Liquidity and Capital Resources

     During  the  year  ended  December  31,  1996,  the  Company  financed  its
operations from operating cash flow and net proceeds  received in July 1995 from
the issuance of $100.0 million of Senior Notes due 2002 (the "Senior Notes") and
$15.0 million of Cumulative Convertible Preferred Stock (the "Preferred Stock").
The Company's  operating cash flow was $5.3 million compared to $10.8 million in
1995 and $(0.9) million in 1994.
 
     The  Company's  working  capital was  approximately  $0.4  million,  with a
current  ratio of 1.0 to 1, at December 31, 1996.  This is compared to a working
capital  deficit of $3.7 million and a current ratio of .87 to 1 at December 31,
1995.  The change in the  Company's  working  capital is  primarily  a result of
increases in certain accounts  receivable  balances related to the new FCC dial-
around compensation and other non-coin revenues.



                                       33

<PAGE>

     In an effort to extend its debt maturities to reflect the long-term  nature
of its assets and to provide increased  operational and financial flexibility to
take  advantage  of  growth  opportunities  in its  core  public  pay  telephone
business,  the  Company  completed  a  private  placement  of  Senior  Notes and
Preferred Stock in July 1995. In addition to the above transactions, the Company
entered into a new $40.0  million  revolving  credit  facility  (the "New Credit
Facility").  Proceeds  from  the sale of the  Senior  Notes,  together  with the
proceeds  from the sale of the  Preferred  Stock,  were  used to repay the prior
credit facility and various other obligations of the Company.

     During April 1996, the Company amended the New Credit Facility reducing the
amount available to borrow to $10.0 million and the financial  covenants,  among
other things.  In March 1997, the Company  executed a third amendment to the new
Credit Facility with the Bank  increasing the amount  available to $20.0 million
and modifying certain of the financial  covenants.  All outstanding balances are
due in full in 2002,  and  interest is payable  monthly for loans based on prime
rate and  quarterly  for loans based on the LIBOR rate. As of December 31, 1996,
the Company was in compliance  with the  financial  covenants and had no amounts
borrowed under the new Credit Facility.

     In March  1997,  the  Company's  shareholders  approved  an increase to the
number of authorized shares of the Company's Common Stock to 75 million shares.

     Based upon current  expectations,  the Company believes that cash flow from
operations, together with amounts which may be borrowed under the amended credit
facility,  will be  adequate  for it to meet its working  capital  requirements,
pursue its  business  strategy and service its  obligations  with respect to the
Senior Notes, although there can be no assurance that it will be able to do so.

Discontinued Operations

     During  December  1994,  the  Company's  Board of  Directors  approved  the
divestiture of its cellular  telephone  rental  operations.  In the December 31,
1994 consolidated financial statements, the Company recorded a provision for the
estimated losses of the cellular telephone business from January 1, 1994 through
the anticipated divestiture date.
 
     On November 13, 1995, the Company sold its cellular telephone operations to
Shared Technologies  Cellular,  Inc. ("STC") for approximately $6.0 million. The
assets  were sold for $0.3  million  in cash,  a $2.0  million  promissory  note
bearing  interest  at 8.0% with  principal  and  interest  payable  semiannually
through 2000,  shares of STC Common Stock, a $2.5 million potential revenue earn
out and payment of approximately  $1.2 million of PTCC's liabilities by STC. For
financial  accounting  purposes,  the $2.5  million  potential  earn out will be
recognized as received. This transaction has resulted in a loss of approximately
$14.6 million which has been recorded as a loss on disposal in the  accompanying
statements of operations  for the year ended  December 31, 1995.  The difference
between the actual loss and the estimated loss on disposal  resulted from, among
other  things,  changes in market  conditions,  disputes  over  liabilities  for
cellular  cloning  charges,   decreased  revenue  attributable  to  PIN  numbers
introduced by the cellular carriers to prevent cloning and a delay in creating a
new phone  technology to deal with PIN numbers and other matters (see Note 17 to
the accompanying consolidated financial statements).


                                       34

<PAGE>

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

                   Index to Financial Statements and Schedules

                                                               PAGE NUMBERS

Reports of Independent 
 Certified Public Accountants.............................          36-38

Consolidated Balance Sheets for
 December 31, 1996 and 1995...............................          39

Consolidated Statements of Operations for the 
 years ended December 31, 1996, 1995 and 1994.............          40
 
Consolidated Statements of Shareholders' Equity 
 for the years ended December 31, 1996, 
 1995 and 1994............................................          41-42
 
Consolidated Statements of Cash Flows for the 
  years ended December 31, 1996, 1995 and 1994............          43-44
 
Notes to Consolidated Financial Statements................          45-66
 
SCHEDULES:

II - Valuation and Qualifying Accounts and Reserves.......          67
 
     All other  schedules  are omitted  because they are not  applicable  or the
required information is shown in the financial statements or notes thereto.





                                       35

<PAGE>


               REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS




To the Board of Directors and Shareholders'
Peoples Telephone Company, Inc.


We have audited the consolidated  balance sheets of Peoples  Telephone  Company,
Inc. as of December 31, 1996 and 1995, and the related  consolidated  statements
of operations,  shareholders' equity and cash flows for each of the two years in
the period  ended  December  31, 1996.  Our audit also  included  the  financial
statement  schedule for the years ended December 31, 1996 and 1995 listed in the
Index  at  Item  14(a).   These  financial   statements  and  schedule  are  the
responsibility of the Company's management.  Our responsibility is to express an
opinion on these financial statements and schedule based on our audits.

We  conducted  our  audits  in  accordance  with  generally   accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material respects, the consolidated financial position of Peoples
Telephone  Company,  Inc. at December  31, 1996 and 1995,  and the  consolidated
results  of their  operations  and their cash flows for each of the two years in
the period ended  December 31,  1996,  in  conformity  with  generally  accepted
accounting  principles.  Also, in our opinion,  the related financial  statement
schedule for the years ended  December  31, 1996 and 1995,  when  considered  in
relation to the basic financial statements taken as a whole,  presents fairly in
all material respects the information set forth therein.


                                                              ERNST & YOUNG LLP

Miami, Florida
March 3,  1997,  except the third  paragraph  of Note 6, as to which the date is
March 26, 1997.




                                       36

<PAGE>

               Report of Independent Certified Public Accountants




To the Board of Directors and Shareholders'
of Peoples Telephone Company, Inc.

In our opinion,  the consolidated  financial  statements as of December 31, 1994
and for the year  ended  December  31,  1994  listed in the  accompanying  index
present  fairly,  in all material  respects,  the financial  position of Peoples
Telephone Company,  Inc. and its subsidiaries (the Company) at December 31, 1994
and the  results  of their  operations  and their  cash flows for the year ended
December 31, 1994, in conformity with generally accepted accounting  principles.
These financial  statements are the responsibility of the Company's  management;
our responsibility is to express an opinion on these financial  statements based
on our audit.  We conducted our audit of these  statements  in  accordance  with
generally accepted auditing standards which require that we plan and perform the
audit to obtain reasonable  assurance about whether the financial statements are
free of material  misstatement.  An audit includes  examining,  on a test basis,
evidence  supporting the amounts and  disclosures  in the financial  statements,
assessing the  accounting  principles  used and  significant  estimates  made by
management,  and evaluating the overall  financial  statement  presentation.  We
believe  that our audit  provides a reasonable  basis for the opinion  expressed
above.  We have not audited the  consolidated  financial  statements  of Peoples
Telephone  Company,  Inc.  and its  subsidiaries  for any period  subsequent  to
December 31, 1994.

The accompanying  financial  statements as of December 31, 1994 and for the year
ended December 31, 1994 have been prepared assuming the Company will continue as
a going  concern.  The Company's  failure to make an April 1995 payment due on a
promissory  note  and  the  restatement  of the  Company's  first  quarter  1994
financial  statements  on Form  10-Q has  caused a default  under the  Company's
revolving line of credit and under the Company's  mortgage note  agreement.  The
Company  obtained  from the  lenders a waiver of  default  related  to its first
quarter  1994  restatement  and subject to certain  conditions  being met by the
Company by June 30, 1995,  obtained a waiver of default arising from its failure
to make the April  1995  payment  on a  promissory  note.  With  respect  to its
mortgage note agreement,  the Company obtained a waiver subject to the condition
that on or before the  earlier of one day after the  closing of the Senior  Note
offering or August 31, 1995 the mortgage note and all other obligations owed the
mortgage  lender be paid in full. In the event the  conditions are not satisfied
by their prescribed  dates, the waivers would be withdrawn,  an event of default
under the revolving line of credit and the mortgage note  agreement  would exist
and the lenders would have the right to call the loans. Also, should the Company
satisfy the  aforementioned  conditions by the prescribed  dates,  the Company's
remaining  balance  of its  revolving  line of  credit is due in full on May 31,
1996.  The  Company is in the process of offering  under an  exemption  from the
registration  requirements of the Securities Act of 1933, $100 million of Senior
Notes due 2002; the proceeds of which, if such offering is successful,  together
with a  proposed  $40  million  credit  agreement,  will be used  to  repay  the
outstanding  balance of the other line of credit,  the promissory  notes and the
mortgage  note.  As a result,  a  substantial  doubt arises about the  Company's
ability to continue as a going concern. The accompanying financial statements as
of December 31, 1994 and for the year ended December 31, 1994 do not include any
adjustments that might result from the outcome of this uncertainty.

A complaint has been filed  against the Company and certain  officers on May 25,
1994 and  amended May 26,  1995,  which  alleges  violation  of certain  federal
securities laws through the issuance of false and misleading statements

                                       37

<PAGE>

regarding a failed merger.  The complaint  seeks class action  certification  as
well as compensatory  damages.  In addition the  aforementioned  promissory note
holder has asserted  certain  other claims  against the Company.  At the present
time, the litigation matters are in the preliminary stage and management, on the
advice of legal counsel,  is presently unable to predict the ultimate outcome of
the litigation. Accordingly, no provision for any liability that may result upon
adjudication  has  been  made in the  accompanying  financial  statements  as of
December 31, 1994 and for the year ended December 31, 1994.


PRICE WATERHOUSE LLP

Miami,  Florida  

March 28,  1995,  except as to the second  paragraph  of Note 18 (except for the
statements  related to Messrs.  Rubin,  Hanft and Frank  resignations),  and the
matters  discussed in the second and third paragraphs of this report,  which are
as of May 31, 1995.

                                       38

<PAGE>
<TABLE>
<CAPTION>

                         PEOPLES TELEPHONE COMPANY, INC.
                           CONSOLIDATED BALANCE SHEETS
                                 (in thousands)
                                                              December 31,
                                                        ------------------------
              Assets                                      1996           1995    
                                                        --------      ----------
<S>                                                     <C>            <C>
Current assets
  Cash and cash equivalents..........................   $ 12,556       $ 12,366
  Accounts receivable, net of allowance for doubtful
   accounts of $4,361 in 1996 and $5,108 in 1995.....     11,598          7,500
  Inventory..........................................      2,412          1,990
  Prepaid expenses  and other current assets.........      2,665          3,764
                                                        ---------      ---------
      Total current assets...........................     29,231         25,620
Property and equipment, net..........................     65,067         78,201
Location contracts, net..............................     27,465         29,270
Goodwill, net........................................      5,660          8,904
Intangible assets, net...............................      1,768          2,620
Deferred income taxes................................      3,407          3,407
Investment in unconsolidated affiliate...............      1,662          3,736
Other assets, net....................................      6,610          8,313
                                                        ---------      ---------
     Total assets....................................   $140,870       $160,071
                                                        ========       ========
   Liabilities and Shareholders' Equity
Current liabilities
  Notes payable and current maturities of long-term 
   debt..............................................   $    548       $    506
  Current portion of obligations under capital leases        952          1,156
  Accounts payable and accrued expenses..............     19,240         19,603
  Accrued interest payable...........................      5,697          5,603
  Income and other taxes payable.....................      2,418          2,452
                                                        ---------      ---------
     Total current liabilities.......................     28,855         29,320
Notes payable and long-term debt.....................    100,657        101,259
Obligations under capital leases.....................        573          1,318
                                                        ---------      ---------
     Total liabilities...............................    130,085        131,897
                                                        ---------      ---------
Commitments and contingencies (Notes 14 and 15)......       -              -
Preferred Stock
  Cumulative convertible preferred stock Series C, 
    $.01 par value; 160 shares authorized; 150 shares 
    issued and outstanding, $100 per share liquidation 
    value............................................     13,556         13,413
  Preferred stock dividends payable .................      1,523            473
                                                        ---------      ---------
      Total preferred stock..........................     15,079         13,886
Shareholders' equity
  Preferred stock; $.01 par value; 4,140 shares 
    authorized; none issued and outstanding...........      -              -
  Convertible preferred stock; Series B, $.01 par value;
    600 shares  authorized; none issued and outstanding.    -              -
  Common stock; $.01 par value; 25,000 shares authorized;
   16,195 in 1996 and 16,108 in 1995 shares issued and
   outstanding.........................................      162            161
  Capital in excess of par value.......................   60,453         61,573
  Accumulated deficit .................................  (63,438)       (47,446)
  Unrealized loss on investments.......................   (1,471)          -      
                                                        ---------      ---------
     Total shareholders' equity........................   (4,294)        14,288
                                                        ---------      ---------
     Total liabilities and shareholders' equity........ $140,870       $160,071
                                                        ========       ========
</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
statements.

 
                                       39
<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                      (in thousands, except per share data)

                                                       For the year ended
                                                          December 31,
                                                  -----------------------------
                                                    1996       1995      1994   
                                                  -------   --------  ---------
<S>                                               <C>       <C>       <C>
Revenues
  Coin calls ..................................   $ 77,389  $ 78,353   $ 79,392
  Non-coin calls...............................     47,568    59,916     77,994
  Service and other............................       -          122      1,615
  Gain on sale of asset........................       -         -           441
                                                  --------  --------  ---------
     Total revenues............................    124,957   138,391    159,442

Costs and expenses
  Telephone charges............................     39,091    48,716     67,656
  Commissions..................................     33,942    34,740     32,693
  Field service and collection.................     20,204    23,382     21,334
  Depreciation and amortization................     23,965    22,061     21,674
  Selling, general and administrative..........     12,367    11,859     14,580
  Loss from impairment of inmate assets........       -        4,740       -
  Other........................................      (950)     6,177       -   
                                                  --------   --------  ---------
      Total costs and expenses.................    128,619   151,675    157,937
                                                  --------  --------  ---------
  Operating (loss) profit......................     (3,662)  (13,284)     1,505
Other (income) and expenses:
  Interest.....................................     12,875    10,355      7,516

  Loss from operations of prepaid calling
    card and international telephone centers...       -         -         1,816
 (Gain) loss on disposal of prepaid calling card
    and international telephone centers........      (545)       566      3,690
                                                  --------   --------  ---------
     Total other income and expenses...........    12,330     10,921     13,022
                                                 --------   --------  ---------
Loss from continuing operations
  before income taxes and extraordinary item...   (15,992)   (24,205)   (11,517)
Benefit from income taxes .....................      -         1,738      4,405
                                                  --------   --------  ---------
Net loss from continuing operations before
    extraordinary item.........................   (15,992)   (22,467)    (7,112)
                                                  --------   --------  ---------
Discontinued operations
    Loss from operations, net of income tax
      benefit of $2,293........................      -          -        (3,961)
    Loss on disposition, including an income tax
      provision of $(1,521) in 1995 and $(1,885)
       in 1994 .................................     -      (12,066)     (7,320)
                                                  --------   --------  ---------
    Loss  from discontinued operations..........     -      (12,066)    (11,281)
Extraordinary loss from extinguishment of debt, 
     net of income tax benefit of $1,737........     -       (3,327)       - 
                                                  --------   --------  ---------
    Net loss.................................... $(15,992) $(37,860)   $(18,393)
                                                 ========  =========   ========= 
Primary and fully diluted earnings per share
 Loss from continuing operations................ $  (1.05) $  (1.43)   $   (.45)
 Loss from discontinued operations..............      -       ( .75)       (.72)
 Extraordinary loss, net........................      -        (.20)        -  
                                                  --------   --------  ---------
   Net loss..................................... $  (1.05) $  (2.38)   $  (1.17)
                                                 ========= =========   ========= 
Weighted average common and common
   equivalent shares outstanding................   16,188    16,091      15,713
                                                 ========= =========   ========= 
Weighted average common shares outstanding
   assuming full dilution.......................   16,188    16,091      15,713
                                                 ========= =========   ==-====== 

</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
statements.

 
                                       40

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                 CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY
          FOR THE PERIOD FROM JANUARY 1, 1994 THROUGH DECEMBER 31, 1996
                      (in thousands, except per share data)
                                                                      Retained                                         
                                                          Capital     Earnings 
                                              Common     in Excess (Accumulated
                                               Stock     Par  Value   Deficit)
                                            ---------   ----------- ------------ 
<S>                                          <C>         <C>        <C>   
Balance at January 1, 1994................  $   155      $  56,371    $  8,807
                                            =========    =========== ==========
Exercise of 150 warrants at $3.17 
 per share................................        2            473        -
Exercise of 177 options at $2.67-
 $7.83 per share..........................        2            829        -
Cancellation of 54 shares relating 
 to prior acquisitions....................       (1)          (499)       -
Tax adjustment related to exercising 
 options..................................        -             255       -
Adjustment for issuance of warrants 
 to a bank................................        -           2,520       -
Officer and director notes 
 receivable...............................        -          (1,806)      -
Net loss for the year.....................        -            -       (18,393)
                                            ---------   ------------ ----------
Balance at December 31, 1994..............  $   158     $   58,143    $ (9,586)
                                            =========   ============ ==========
Exercise of 93 options at $2.00-
 $3.59 per share..........................        1            306        -
Issuance of 224 shares for prior 
 acquisitions.............................        2          1,302        -
Series C preferred stock dividends 
 accrued..................................        -           (473)       -
Preferred stock issuance cost and 
 warrant accretion........................        -            (69)       -
Issuance of 275 preferred stock 
 warrants.................................        -            558        -
Write-off of Officer and Director 
 notes receivable.........................        -          1,806        -
Net loss for the year.....................        -           -        (37,860)  
                                            ----------    ----------- ---------
Balance at December 31, 1995..............  $   161      $  61,573    $(47,446)
                                            =========    ============ =========
Issuance of 22 shares for prior 
 acquisitions.............................        1             74        -
Series C preferred stock dividends 
 accrued..................................        -         (1,050)       -
Preferred stock issuance cost and 
 warrant accretion........................        -           (144)       -
Unrealized loss on investments............        -           -           -
Net loss for the year.....................        -           -        (15,992)
                                            ---------   ------------ ----------
Balance at December 31, 1996..............  $   162      $  60,453   $ (63,438)
                                            =========    =========== ==========
</TABLE>
<PAGE>
<TABLE>
<CAPTION>
                                          
                                           Unrealized   
                                            Loss on  
                                           Investments    Total
                                          -------------  --------
<S>                                       <C>             <C>     
Balance at January 1, 1994...............  $     -       $ 65,333
                                            =========    =========
Exercise of 150 warrants at $3.17 
 per share...............................        -            475
Exercise of 177 options at $2.67-
 $7.83 per share.........................        -            831
Cancellation of 54 shares relating 
 to prior acquisitions...................        -           (500)
Tax adjustment related to exercising 
 options.................................        -            255
Adjustment for issuance of warrants 
 to a bank...............................        -          2,520
Officer and director notes 
 receivable..............................        -         (1,806)
Net loss for the year....................        -        (18,393)
                                            ----------   ----------
Balance at December 31, 1994.............   $    -       $ 48,715
                                            ==========   ==========
Exercise of 93 options at $2.00-
 $3.59 per share.........................        -            307
Issuance of 224 shares for prior 
 acquisitions............................        -          1,304
Series C preferred stock dividends 
 accrued.................................        -           (473)
Preferred stock issuance cost and 
 warrant accretion.......................        -            (69)
Issuance of 275 preferred stock 
 warrants................................        -            558
Write-off of Officer and Director 
 notes receivable........................        -          1,806
Net loss for the year....................        -        (37,860)
                                           ----------   -----------
Balance at December 31, 1995.............  $     -      $  14,288
                                            =========   ===========
Issuance of 22 shares for prior 
 acquisitions............................       -              75
Series C preferred stock dividends 
 accrued.................................       -          (1,050)
Preferred stock issuance cost and 
 warrant accretion.......................       -             (144)
Unrealized loss on investments...........     (1,471)       (1,471)
Net loss for the year....................       -          (15,992)
                                            ---------   ----------- 
Balance at December 31, 1996.............   $ (1,471)   $  (4,294)
                                            =========   ===========
</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
statements.

 
                                       42

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (in thousands)

                                                     For the year ended
                                                         December 31, 
                                                --------------------------------
                                                  1996       1995       1994     
                                                --------  ---------  -----------
<S>                                             <C>       <C>        <C> 
Cash flows from operating activities
  Net loss..................................... $(15,992) $(37,860)  $(18,393)
  Adjustments to reconcile net loss to net 
     cash provided by (used in) operating 
     activities:
     Depreciation and amortization.............   23,965    22,061     21,674
     Amortization of deferred financing costs..      906       390        848
     Deferred income taxes.....................      -      (1,954)    (4,405)
     Extraordinary loss on debt extinguishment.      -       5,064       -
     Equity in losses of unconsolidated 
     affiliate.................................      -         621       -
     (Gain) loss on disposition of assets, net.     (545)   15,906      8,585
     Write-off of officer and director 
      receivables..............................      -       3,555       -
     Changes in operating assets and liabilities, 
        excluding the effect of acquisitions:
       Decrease (increase) in accounts receivable, 
        net....................................   (3,981)    7,335       (736)
       Decrease (increase) in inventory........     (623)    1,004     (1,039)
       Decrease (increase) in prepaid expenses 
        and other current assets...............     (407)    1,156        (93)
       Decrease (increase) in other assets.....      636     2,694     (4,871)
       Increase (decrease) in accounts payable 
         and accrued expenses..................    1,249    (6,859)    (2,579)
       Increase in accrued interest payable....       94     4,542        528
       (Decrease) increase in income and other 
         taxes payable.........................      (34)     (239)     1,909
       Decrease in minority interest...........      -         -         (275)
       Net effect of discontinued operations 
         and assets held for sale..............      -      (6,579)    (2,030)
                                                 --------  --------   --------- 
       Net cash provided by  (used in) 
         operating activities..................    5,268    10,837       (877)
                                                 --------  --------   --------- 
Cash flows from investing activities
  Property and equipment additions.............   (2,138)   (5,189)   (10,992)
  Proceeds from property and equipment sales...    2,229     3,595      3,049
  Payments for acquisitions and certain  
    contracts..................................   (3,436)   (1,505)   (16,162)
  Increase in investment in unconsolidated 
    affiliate..................................     -          127       -
  Contributions to joint ventures..............     -         -          (211)
                                                 --------  --------   --------- 
  Net cash used in investing activities........   (3,345)   (2,972)   (24,316)
                                                 --------  --------   --------- 
Cash flows from financing activities
  Borrowings under long-term debt..............     -      101,600     31,252
  Principal payments on long-term debt.........     (560) (110,487)      (116)
  Principal payments under capital lease 
    obligations................................   (1,173)   (3,384)    (2,309)
  Debt issuance costs..........................      -      (5,100)      -
  Exercise of stock options and warrants.......      -         307      1,306
  Officer and director notes receivable........      -        -        (1,806)
  Proceeds from stock offering.................      -      15,000       -
  Proceeds from the issuance of stock warrants.      -         100       -
  Issuance costs associated with stock offering      -      (1,198)      -     
                                                 --------  --------   --------- 
  Net cash (used in) provided by financing 
    activities.................................   (1,733)   (3,162)    28,327
                                                 --------  --------   --------- 
Net increase in cash and cash equivalents......      190     4,703      3,134
Cash and cash equivalents at beginning of year.   12,366     7,663      4,529
                                                 --------  --------   --------- 
Cash and cash equivalents at end of year....... $ 12,556  $ 12,366    $ 7,663
                                                ========= =========   =========

</TABLE>

The  accompanying  notes are an integral  part of these  consolidated  financial
statements.

                                       43

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                CONSOLIDATED STATEMENTS OF CASH FLOWS, CONTINUED
                                 (in thousands)


Supplemental disclosures of cash flow information
                                                       For the year ended
                                                           December 31,   
                                                  -----------------------------
                                                     1996      1995      1994
                                                  --------   -------   --------
<S>                                              <C>         <C>       <C> 
  Cash paid during the year for:
    Interest................................      $ 12,643   $ 7,357   $ 4,784
                                                  ========   =======   ========
    Income taxes............................      $    158   $   242   $   201
                                                  ========   =======   ========
</TABLE>

Supplemental disclosure of non-cash investing and financing activities

During 1994, the Company  purchased  certain net assets of several  corporations
for a combination of cash, the Company's  Common stock and the issuance of notes
payable. There were no acquisitions in 1996 or 1995. However, the Company issued
shares of its Common stock in 1996 and 1995 related to previous acquisitions.  A
summary of these transactions is as follows (in thousands):
<TABLE>
<CAPTION>
                                                        For the year ended
                                                            December 31,   
                                                  -----------------------------
                                                     1996      1995      1994
                                                  --------   -------   --------
<S>                                               <C>        <C>      <C>     
  Fair value of net assets acquired.........      $    -     $   -    $ 22,882
  Fair value of Common stock issued and
    issuable................................           75     1,304     (1,718)
  Principal amount of note payables issued
    and other liabilities...................           -         -      (6,687)
                                                  --------   -------   --------
  Net amount paid...........................      $    75    $1,304   $ 14,477
                                                  ========   =======   ========
</TABLE>

During the years ended December 31, 1996,  1995 and 1994,  the Company  acquired
fixed assets of  approximately  $0.2  million,  $1.2  million and $2.5  million,
respectively, by incurring capital lease obligations for the same amounts.















The  accompanying  notes are an integral  part of these  consolidated  financial
statements.



                                       44

<PAGE>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 - GENERAL

Description of business

Peoples Telephone  Company,  Inc. (the "Company") owns,  operates,  services and
maintains  public pay and inmate telephone  systems  connected to the network of
regulated  telephone  companies at various third party property owner  locations
and correctional facilities throughout the United States. In connection with the
pay telephone  systems,  the Company also derives  revenue from routing calls to
operator service companies.

Changes in business

In December 1994, in an effort to return the Company's  focus to its core public
pay  telephone   business,   the  Company's  Board  of  Directors  approved  the
divestiture  of its inmate  telephone,  prepaid  calling card and  international
telephone centers and cellular telephone operations.

During  1995,   the  Company  sold  its  prepaid   calling  card   business  and
international  telephone  center  operations  for $6.3 million and $2.0 million,
respectively (see Note 16).

During the third  quarter of 1995,  the Company  decided to retain the remaining
portion of its inmate  telephone  operations.  This  decision is a result of the
Company's  belief that the remaining  operations can contribute to the cash flow
and operating results of the Company. The accompanying  consolidated  statements
of  operations  and of cash flows for the three years ended  December  31, 1996,
1995 and 1994  present the inmate  telephone  operations  as part of  continuing
operations.

On  October  9,  1995,  the  Company  sold a  portion  of its  inmate  telephone
operations for approximately $1.7 million. The net loss on sale of approximately
$0.4  million is included in the Loss from  impairment  of inmate  assets in the
accompanying consolidated statement of operations in 1995.

The  Company's  1994  results  included   approximately  $4.0  million  for  the
anticipated  loss on disposal  and $0.1  million for the  anticipated  operating
losses  from  January  1,  1995  through  disposition  of the  inmate  telephone
operations. The inmate division's actual operating losses in 1995 for the period
it was accounted for as a  discontinued  operation  were $0.1 million.  The $4.0
million  accrual for the loss on  disposal  has been  reversed  in  discontinued
operations  and recorded as an impairment of assets in continuing  operations in
the  accompanying  consolidated  statement  of  operations  for the  year  ended
December 31, 1995.

Also  included  in the loss  for  impairment  of  inmate  assets  in 1995 is the
write-off of  approximately  $0.4 million of intangible  assets  associated with
location contracts not renewed by the Company.

On November 13, 1995,  the Company sold its cellular  telephone  operations  for
approximately $6.0 million (see Note 17).



                                       45

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


Principles of consolidation

The accompanying  consolidated  financial statements include the accounts of the
Company  and  its  majority-owned  subsidiaries.  All  significant  intercompany
balances and transactions have been eliminated. The divestiture of the Company's
prepaid calling card and  international  telephone  centers and their results of
operations  have been  segregated  and are  reported as a separate  component of
income from continuing operations (see Note 16).

The  divestiture  of  the  Company's  cellular  telephone  operations  has  been
accounted for as discontinued  operations.  Accordingly,  operating  results and
cash flows for the business have been  segregated  and reported as  discontinued
operations in the  accompanying  consolidated  statements of operations and cash
flows (see Note 17).

Acquisitions and joint ventures

During March 1994, the Company acquired certain assets of Emro Marketing Company
for a purchase  price of $1.7  million in cash.  The  assets  acquired  included
approximately 1,045 pay telephones.

During June 1994,  the Company  acquired  certain  assets of the Atlantic  Telco
Joint Venture for approximately  $11.5 million in cash. The Atlantic Telco Joint
Venture  owned and  operated  approximately  3,300 pay  telephones  and  related
location contracts. These phones are located primarily in Maryland and Virginia.

During July 1994, the Company acquired certain assets of Telecorp Funding,  Inc.
for  approximately  $1.9 million in cash and the  Company's  Common  stock.  The
assets  acquired  included  approximately  600 public  pay  phones  and  related
location  contracts  located  primarily  in New York City.  The  Company  issued
additional  shares of its  Common  stock in 1996 and 1995  related  to the asset
purchase agreement.

During  October 1994, the Company  acquired  Telecoin  Communications,  Ltd. for
approximately  $7.3 million in cash,  assumption of liabilities  and issuance of
the Company's Common stock. The assets acquired included approximately 2,155 pay
telephones  and their  related  location  contracts.  These  phones are  located
primarily in Ohio and Pennsylvania.  The Company issued additional shares of its
Common stock in 1996 and 1995 related to the asset purchase agreement.

All 1994 acquisitions were accounted for as purchases.

NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Recognition of revenue

Revenue is  recognized  when  earned.  Coin call and  non-coin  call  (alternate
operator service and store and forward)  revenues are recognized at the time the
call is made.  Revenue from service  contracts is recognized on a  straight-line
basis over the term of the contract.



                                       46

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Estimates

The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect  the  reported  amounts  of  assets  and  liabilities  at the date of the
financial statements and the reported amounts of revenue and expenses during the
reporting period. Actual results could differ from those estimates.

Cash and cash equivalents

The Company defines cash and cash equivalents as those highly liquid investments
purchased with an original maturity of three months or less.

Property and equipment

Property and equipment are recorded at cost.  Depreciation is computed using the
straight-line  method over the estimated  useful lives of the assets  commencing
when the equipment is installed or placed in service.  Installed  telephones and
related  equipment  includes  installation and other costs which are capitalized
and  amortized  over the  estimated  useful  lives of the  equipment.  The costs
associated with maintenance, repair and refurbishment of telephone equipment are
charged to expense as incurred.

Effective January 1, 1996, the Company revised its depreciation and amortization
policy for certain  fixed and  intangible  assets  used in the inmate  telephone
operations.  Based on increased competition and certain other changes within the
inmate  telephone  industry,  the Company  reduced  the useful  lives of various
assets to five years. This change in accounting estimate resulted in an increase
in depreciation  and  amortization  expense and net loss of  approximately  $1.3
million or $.08 per common share for the year ended December 31, 1996.

The capitalized cost of equipment and vehicles under capital leases is amortized
over the lesser of the lease term or the asset's  estimated  useful life, and is
included in depreciation and amortization expense in the consolidated statements
of operations.

Inventories

Inventories,  which consist  primarily of replacement  parts, are carried at the
lower of cost or market,  with cost being determined on the first-in,  first-out
basis.

Intangible assets

Location   contracts  and  intangible  assets  primarily  result  from  business
combinations and signing bonuses paid to property owners and include acquisition
costs  allocated to location owner  contracts,  agreements  not to compete,  and
other  identifiable   intangible  assets.   These  assets  are  amortized  on  a
straight-line  basis  over  the  estimated  life  (3 to 10  years).  Accumulated
amortization at December 31, 1996 and 1995 was  approximately  $21.6 million and
$15.1 million, respectively.


                                       47

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Goodwill  arising from  acquisitions is amortized on a straight-line  basis over
the  periods  to be  benefited  or 20  years,  whichever  is  less.  Accumulated
amortization  at December 31, 1996 and 1995 was  approximately  $4.4 million and
$2.8 million, respectively.

The carrying value of intangible assets is periodically  reviewed by the Company
and  impairments,  if any, are recognized when the expected future  undiscounted
cash flows  derived  from such  intangible  assets are less than their  carrying
value.

During the first quarter of 1996, the Company  adopted  Statement No. 121 ("SFAS
121"),  Accounting  for the  Impairment of Long-Lived  Assets and for Long-Lived
Assets to Be Disposed of,  which  requires  impairment  losses to be recorded on
long-lived  assets used in operations  when indicators of impairment are present
and the  undiscounted  cash flows  estimated to be generated by those assets are
less than the assets'  carrying  amount.  SFAS 121 also addresses the accounting
for  long-lived  assets  that are  expected  to be  disposed  of.  The effect of
adoption did not have a material impact on the financial  results of the Company
for the year ended December 31, 1996.

Investments

Investments  in which  the  Company  has an  ownership  interest  of at least 20
percent but not more than 50 percent are accounted for under the equity  method.
Investments  of less than 20 percent are generally  accounted for under the cost
method.

The Company's investment in Global Telecommunications Solutions, Inc. ("GTS") is
accounted for in accordance with Statement No. 115 ("SFAS 115"),  Accounting for
Certain  Investments  in Debt and  Equity  Securities.  Investments  in debt and
equity  securities,  other than those accounted for under the equity method, are
reported at fair value with unrealized gains or losses,  net of tax, recorded as
a separate component of Shareholders' Equity (see Note 16).

Other assets

Other Assets include primarily deferred financing costs,  long-term deposits and
a note receivable  from a third party which  purchased  assets from the Company.
The  deferred  financing  costs  are  amortized  over  the term of the debt on a
straight line basis. At December 31, 1996 and 1995, accumulated  amortization of
the deferred financing costs was approximately  $1.2 million,  and $0.3 million,
respectively.

Other (income) expense

Other  (income)  expense is comprised  of amounts  recorded in  connection  with
settlements of employment  contracts with former officers,  the Company's equity
interest in the  operating  results of an  unconsolidated  affiliate and amounts
related to the resolution of outstanding litigation.





                                       48

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Income taxes

Deferred income taxes are recognized for temporary  differences  between the tax
and financial  reporting  bases of the Company's  assets and  liabilities  using
enacted tax rates in effect for the year in which the  differences  are expected
to reverse.  Deferred tax assets are reduced by a valuation  allowance  when, in
the opinion of  management,  it is more likely than not that some portion of the
tax assets will not be realized.

Stock Options

In October 1995, the FASB issued Statement No. 123 ("SFAS 123"),  Accounting for
Stock-Based  Compensation,  which requires companies to either recognize expense
for stock-based awards based on their fair value on the date of grant or provide
footnote  disclosures  regarding the impact of such changes. The Company adopted
the  provisions of SFAS 123 on January 1, 1996, but will continue to account for
options issued to employees or directors under the Company's non-qualified stock
option plans in accordance with Accounting Principles Board Opinion No. 25 ("APB
25"),  Accounting  for Stock  Issued to  Employees.  The  exercise  price of the
Company's employee stock options equals the market price of the underlying stock
on the date of grant; therefore, no compensation expense is recognized under APB
25.

Earnings per share

Primary  earnings per share amounts are computed based upon the weighted average
number of common and common  equivalent  shares  outstanding,  assuming proceeds
from the  assumed  exercise  of  options  were used to  purchase  common  shares
outstanding at the average market price during the period,  unless such exercise
is antidilutive.

Fully diluted earnings per share assumes that the proceeds were used to purchase
common shares outstanding at the higher of the market value per share at the end
of each  period or the  average  market  value  during the  period,  unless such
exercise is antidilutive (see Note 12).

Reclassification

Certain  amounts for the prior years have been  reclassified to conform with the
current year presentation.

NOTE 3 - ACCOUNTS RECEIVABLE

Accounts  receivable at December 31, 1996 and 1995, consist primarily of amounts
currently due from a billing and  collection  clearinghouse  for non-coin  calls
placed through the Company's  public pay and inmate  telephones and  commissions
from  various  operator  service  companies  which have been  selected to handle
non-coin  calls not placed  through the  Company's  automated  operator  system.
Pursuant  to  the   Company's   agreement   with  the  billing  and   collection
clearinghouse,  the collections from LECs are deposited into a trust account and
then distributed  directly to the Company.  The balance due from one billing and
collection  clearinghouse  was  approximately  $4.0  million and $4.6 million at
December  31, 1996 and 1995,  respectively.  The  balance due from one  operator
service Company was approximately  $3.5 million and $2.1 million at December 31,
1996 and 1995, respectively.

                                       49

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 4 - PROPERTY AND EQUIPMENT

Property and equipment is summarized as follows (in thousands):
                                                                    Estimated
                                                   December 31,    useful lives
                                                  1996      1995    (in years)
                                                --------  -------- ------------
<S>                                             <C>       <C>      <C> 
Installed telephones and related equipment....  $111,276  $106,031      5-10
Telephones and related equipment pending 
  installation................................     6,481     9,644      5-10
Land..........................................       950       950
Building and improvements.....................     4,362     4,357        25
Furniture, fixtures and office equipment......     7,488     7,273       5-7
Vehicles and equipment under capital leases...     3,910     4,619         4
Other.........................................     1,034     1,193         5
                                                 -------   -------
                                                 135,501   134,067
Less  accumulated depreciation and amortization, 
  including $2,198 and $1,689 for capital 
  leases......................................   (70,434)  (55,866)
                                                 -------   -------
                                               $  65,067  $ 78,201
                                               =========  ========
</TABLE>

Depreciation  expense for the periods ended December 31, 1996, 1995 and 1994 was
$15.8 million, $14.7 million and $15.3 million, respectively.

During 1995, the Company recorded  obsolescence  reserves of approximately  $1.7
million  for  telephone  and related  equipment  pending  installation  which is
included  in  Field  service  and  collection   expenses  in  the   accompanying
consolidated statements of operations.

The majority of the Company's  assets are security for long-term  bank debt (see
Note 6).

The Company has entered into various  noncancellable leases which are classified
as capital  leases.  Future minimum lease payments under the  capitalized  lease
obligations, including imputed interest, are as follows (in thousands):

For the year ending December 31,  

         1997................................. $  1,088
         1998.................................      501
         1999.................................       87
         2000.................................       38
         2001.................................       10
                                                --------
                                                  1,724
         Less  amount representing imputed 
          interest............................     (183) 
                                                --------
         Present value of obligations under 
          capital leases......................    1,541
         Less current interest payable........      (16)
         Less  current portion................     (952)
                                                --------
                                               $    573
                                                ========


                                       50

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 5 - ACCOUNTS PAYABLE AND ACCRUED EXPENSES

Accounts payable and accrued expenses consist of the following (in thousands):

                                                               December 31,   
                                                          ---------------------      
                                                             1996       1995
                                                          --------    --------- 
<S>                                                       <C>         <C>    
         Telecommunication charges.....................   $  3,473    $ 5,165
         Commissions...................................      7,879      4,503
         Employee costs................................      2,023      1,644
         Other.........................................      5,865      8,291
                                                          --------   --------
                                                          $ 19,240   $ 19,603
                                                          ========   ========
</TABLE>

<TABLE>
<CAPTION>
NOTE 6 - NOTES PAYABLE AND LONG TERM DEBT

Notes payable and long-term debt consist of the following (in thousands):

                                                               December 31,   
                                                          ---------------------      
                                                             1996       1995
                                                          --------    --------- 
<S>                                                       <C>         <C>    
$100 million Senior Notes due 2002 with a stated
interest rate of 12 1/4%...............................   $100,000    $100,000

$40 million revolving line of credit with interest 
rates ranging from the Bank's prime rate plus 1.5% 
to LIBOR plus 3.0%.....................................       -          -

$10 million revolving line of credit with interest rate 
at the Bank's prime rate plus 2%.  At December 31, 1996, 
the Bank's prime rate was 8.25% .......................       -          -

Various notes payable acquired through the acquisition of
Telecoin Communications, Ltd. with interest rates ranging
from prime plus 1.25% to prime plus 1.5% and maturity
dates ranging from due on demand to October 1998.......      1,205       1,745

Other..................................................       -             20
                                                          --------   ---------
                                                           101,205     101,765
Less current maturities ...............................       (548)       (506)
                                                          ---------  ---------
                                                          $100,657    $101,259
                                                          ========   =========
</TABLE>


                                       51

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


During July 1995,  the Company  completed  the sale of $100.0  million of Senior
Notes due 2002 (the "Senior Notes") and the issuance of 150,000 shares of Series
C  Cumulative  Convertible  Preferred  Stock (the  "Preferred  Stock") for $15.0
million  (see Note 7). The  Senior  Notes  bear  interest  at 12 1/4% per annum,
payable  semiannually  beginning  January 15, 1996.  The Senior Notes are senior
unsecured  obligations  of the Company and are  redeemable  at the option of the
Company,  in whole or in part,  on or after July 15,  2000,  at  pre-established
redemption  prices  together with accrued and unpaid  interest to the redemption
date.  The Company paid  approximately  $5.1 million in issuance costs which was
deferred and is being amortized over the term of the debt.

Simultaneously  with the sale of the Senior Notes and issuance of the  Preferred
Stock,  the Company  executed the Fourth  Amended and Restated Loan and Security
Agreement (the "Loan Agreement") with Creditanstalt Bankverein (the "Bank"). The
Loan Agreement provided for a new $40.0 million credit facility bearing interest
at rates ranging from the Bank's prime rate plus 1 1/2% to LIBOR plus 3%. During
April 1996, the Company  amended the Fourth Amended Loan and Security  Agreement
(the  "Amendment") with the Bank. The Amendment,  among other things,  decreased
the  facility to $10.0  million and reduced  the  requirement  of the  financial
covenants.  The amended credit  facility bears interest at the Bank's prime rate
plus  2% and  requires  all  outstanding  principal  balances  to be  repaid  in
September  1997. At the same time,  the Company  decreased to $5.25 the exercise
price of the warrants  held by  Creditanstalt  American  Corporation  to acquire
Common  Stock or Series B Preferred  Stock of the  Company  that had not already
been  repriced.  The Loan  Agreement  is  secured  by  substantially  all of the
Company's assets and contains certain  restrictive  covenants which, among other
things,  require the Company to maintain  certain net worth and cash flow levels
and places  certain  restrictions  on the payment of dividends.  At December 31,
1996,  the  Company was in  compliance  with the  amended  covenants  and had no
amounts borrowed under the facility.

During  March 1997,  the Company  executed an  amendment  increasing  the credit
facility to $20.0 million.  The interest rate on balances  outstanding under the
credit  facility vary based upon the leverage  ratio  maintained by the Company.
All  outstanding  principal  balances  are due in full in 2002,  and interest is
payable  monthly for loans based on the prime rate and quarterly for loans based
on the LIBOR rate.  A  commitment  fee of 1/2 of 1% is charged on the  aggregate
daily unused balance of the credit facility under the Loan  Agreement.  The Loan
Agreement is secured by  substantially  all of the Company's assets and contains
certain restrictive covenants which, among other things,  require the Company to
maintain  certain  cash flow  levels  and  interest  coverage  ratios and places
certain restrictions on the payment of dividends.

As a result of various 1995  amendments  to its credit  facilities,  the Company
recorded  extraordinary  losses of $5.0  million  for the write off of  deferred
financing costs  associated with the early  extinguishment  of debt,  before the
income tax benefit of approximately $1.7 million.



                                       52

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


Future  maturities  of the notes payable and  long-term  debt,  based on amounts
outstanding as of December 31, 1996, are as follows (in thousands):

<S>                                                         <C>

     1997...............................................    $    548
     1998...............................................         657
     1999...............................................         -
     2000...............................................         -
     2001...............................................         -
     Thereafter                                              100,000
                                                            --------
                                                            $101,205
                                                            ========
</TABLE>
 
NOTE 7 - PREFERRED STOCK

In March 1997, the Company's  shareholders approved an increase to the Company's
authorized Preferred Stock to 5 million shares.

In connection with the refinancing  discussed  above, the Company issued 150,000
shares of Series C Cumulative Convertible Preferred Stock to UBS Partners, Inc.,
a wholly-owned  subsidiary of Union Bank of Switzerland,  for $15.0 million. The
Preferred Stock  cumulates  dividends at an annual rate of 7%. The dividends are
payable in cash or, at the Company's  option during the first three years,  will
cumulate.  The Preferred Stock is immediately  convertible into shares of Common
stock of the  Company at an initial  conversion  price of $5.25 per share and is
mandatorily  redeemable by the Company in July 2005. The  liquidation  value and
annual dividends are $100 per share and $7 per share, respectively.  Pursuant to
the terms of the Preferred  Stock,  the holders are entitled to elect two of the
six members of the Company's  Board of Directors and have voting rights equal to
those of Common  Shareholders.  The Company paid issuance costs of approximately
$1.2 million.

In connection with the sale of the Preferred  Stock, the Company issued warrants
to purchase 275,000 shares of Common stock of the Company to a third party which
assisted  with the  transaction  for  approximately  $100,000.  The warrants are
exercisable  at $5.25 per share  through  the year  2005 and are  recorded  at a
value of approximately $0.6 million.

Issuance  costs and the value of the warrants are recorded as a reduction of the
preferred  stock balance and are accreted  using the effective  interest  method
through capital in excess of par value over the term of the Preferred Stock.

NOTE 8 - SHAREHOLDERS' EQUITY

In March 1997, the Company's  shareholders approved an increase to the number of
authorized  shares of the  Company's  Common  Stock to 75  million  shares.  The
Company has a sufficient  number of authorized  common shares available to issue
upon the  conversion  of the  outstanding  preferred  stock,  warrants and stock
options.

In 1994,  1993, 1992 and 1990,  under the terms of the Company's loan agreement,
as amended,  the  Company  granted  its lender  warrants  to  purchase  250,000,
300,000, 150,000, and 900,000 shares of common or preferred stock, respectively.
The  exercise  price of  900,000  of these  shares  is $3.17  per  share and the
remaining  700,000 shares is $5.25 per share. The Company's lender exercised its
right to purchase  150,000,  450,000 and 300,000 shares of Common stock at $3.17
per share during 1994, 1993 and 1992,  respectively.  All warrants expire in the
year 2000.

                                       53

<PAGE>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company's  preferred stock may be issued from time to time at the discretion
of the Board of Directors without shareholder  approval.  The Board of Directors
is  authorized  to issue these shares in different  series and,  with respect to
each series, to determine the dividend rate,  provisions  regarding  redemption,
conversion, liquidation preference and other rights and privileges.

NOTE 9 - STOCK OPTION PLANS

The Company maintains four  non-qualified  stock option plans covering primarily
employees and directors.  The Company continues to account for its stock options
issued under APB 25. Under APB 25 because the exercise  price of the  underlying
stock option equals the market price of the common stock on the date of grant no
compensation  expense is recognized.  The Company  elected not to apply the fair
value  accounting  methodology  prescribed  by SFAS 123,  since  this  statement
requires the use of option  valuation  models that were not developed for use in
valuing employee stock options. Instead, the Company has provided the additional
required information related to outstanding stock options below.

The 1987  Non-Qualified  Stock Option Plan and 1994 Stock  Incentive  Plan cover
substantially  all employees and provide for the issuance of options to purchase
up to  2,100,000  shares  and  100,000  shares of the  Company's  Common  Stock,
respectively.  The 1987 and 1993 Non-Employee  Director Stock Option Plans allow
for the  issuance  of options  for the  purchase  of 750,000  shares and 315,000
shares,  respectively.  Options  are  issued  to  non-employee  members  of  the
Company's Board of Directors for their service.  In addition,  prior to February
of 1995, the Company,  from time to time,  issued options to purchase  shares of
the Company's  Common Stock outside of the established  stock option plans.  The
grant of these options have been approved by the Company's shareholders.

Options to purchase  shares of the  Company's  Common  Stock are issuable at the
discretion of committees appointed by the Board of Directors which determine the
specific terms of options granted. Currently,  options vest at rates of 10%, 33%
and 100% per year from the date of issuance  and may expire  after 5 to 10 years
of continued  employment or within 30 days of the  termination or resignation of
the employee or director.

The  following  table  summarizes  information  related to the  Company's  stock
options  activity for the years ended December 31 (in thousands,  except for per
share data):
<TABLE>
<CAPTION>
                        1996                 1995                  1994    
                --------------------  -------------------- --------------------
                  Number   Wtd. Avg.    Number    Wtd. Avg.  Number   Wtd. Avg.
                of Shares  Ex. Price  of Shares  Ex. Price of Shares  Ex. Price
                ---------  ---------  ---------  --------- ---------  ---------
<S>             <C>        <C>        <C>        <C>       <C>        <C>
Outstanding 
 beginning at 
 year.........    2,272      $6.42      2,794      $6.33     1,803      $5.85
Granted.......      283(1)    2.92        200       3.68     1,198       7.29
Exercised.....     -           -          (93)      3.27      (177)      4.69
Canceled......     (846)      5.90       (629)      5.59       (30)      8.36
                ---------             ---------            ---------
Outstanding 
 end of year..    1,709       6.05      2,272       6.42     2,794       6.33
                 ========              ========             ========
Exercisable 
 end of year..    1,645       6.09      2,055       6.39     1,975       6.19
                 ========              ========             ========

</TABLE>

- ---------
(1) The  Company  is  contractually  obligated  to issue an  additional  700,000
options to certain key executives. To date these options have not been issued.


                                       54

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The exercise prices for options  outstanding as of December 31, 1996 ranged from
$2.00 to $11.38.  The  weighted  average  contractual  life of those  options is
approximately 2.7 years.

The fair value of options  granted during 1996 and 1995 were  estimated  using a
binomial  valuation model. The binomial option pricing models were developed for
use in estimating the fair value of traded options that are fully  transferrable
with no vesting  restrictions.  The valuation models require the input of highly
subjective  assumptions  including  expected  stock  price  volatility  and  are
extremely  sensitive to variations in the assumptions  used. Since the Company's
stock options do not possess the same  characteristics  as options for which the
valuation models use was intended and small variations in the input  assumptions
used may produce  materially  different option  valuations,  management does not
believe that the use of existing  valuation  models  provides a reliable  single
measure of the fair value of the Company's stock options.

The following  weighted-average  assumptions  were used in calculating  the fair
values of options  granted in 1996 and 1995,  respectively:  risk free  interest
rates of 6.36% and 6.06%; dividend yields of 0%; volatility factors of 0.706 and
0.846;  and weighted  average  expected life of the options of 4.0 years and 3.3
years.

Pro forma  net  income  and  earnings  per  share  information  is  provided  in
accordance  with SFAS 123 as if the Company's  stock options were  accounted for
under the fair value method.

For purposes of pro forma  disclosures,  the estimated fair value of the options
is amortized to expense over the options  vesting  period.  The following  table
sets  forth  pro  forma net loss and  earnings  per  share  for the years  ended
December 31: (in thousands, except for per share data)
<TABLE>
<CAPTION>
                                                              1996       1995
                                                           ---------   ---------
<S>                                                       <C>         <C>      
Pro forma net loss.................................       $(16,311)   $(38,213)
Pro forma earnings per share.......................
      Primary......................................       $  (1.07)   $  (2.40)
      Fully Diluted................................       $  (1.07)   $  (2.40)
</TABLE>

The effect on pro forma net loss and earnings per share of applying  SFAS 123 is
not  necessarily  indicative  of pro forma net loss and  earnings  per share for
future  periods  until the new fair value  method is  applied to all  non-vested
awards.













                                       55

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


NOTE 10 - EMPLOYEE SAVINGS PLAN

During  November  1990,  the  Company  established  a  savings  plan  under  the
provisions of section  401(k) of the Internal  Revenue Code (the "Plan"),  which
covers substantially all employees.  The Company's contributions to the Plan are
discretionary.  Employees  participating in the Plan vest in amounts contributed
by the Company over a period of 7 years.

The Company matches 25% of employee contributions to a maximum of 6% of employee
earnings each plan year. The Company's  contributions totaled approximately $0.1
million, for the years ended December 31, 1996, 1995 and 1994.

NOTE 11 - INCOME TAXES

The components of the provision for income taxes are as follows (in thousands):
<TABLE>
<CAPTION>
                                                         For the year ended
                                                             December 31,
                                                       ------------------------
                                                        1996     1995     1994 
                                                       ------   ------  -------
<S>                                                    <C>      <C>     <C>
        Currently payable:
          Federal................................      $  -   $   -     $   -
          State..................................         -       107       82
        Deferred.................................         -    (1,845)  (4,487)
                                                       -----  -------- --------
                                                       $  -   $(1,738) $(4,405)
                                                       =====  ======== ========
</TABLE>

A tax benefit of $0.3 million  attributable  to the  exercise of employee  stock
options was credited to shareholders' equity during 1994.





                                       56

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A  reconciliation  between the Company's  effective  income tax rate and federal
income tax statutory rate is as follows:

                                                         For the year ended
                                                            December 31,  
                                                    ---------------------------
                                                     1996       1995      1994
                                                    -------    ------    -------
<S>                                                 <C>        <C>      <C>    
 Statutory tax rate.............................    (34.0)%    (34.0)%  (34.0)%
 Change in valuation allowance..................     37.5       29.3       -
 Non-deductible expenses........................      -          1.0     (2.7)
 State taxes and other, net.....................     (3.5)      (3.5)    (1.5)
                                                    -------    ------    -------
                                                        0%      (7.2)%  (38.2)%
                                                    =======    =======  ========  
</TABLE>
<TABLE>
<CAPTION>

The significant  temporary differences included in the net deferred tax asset as
of December 31, 1996 and 1995 are as follows (in thousands):

                                                               December 31,  
                                                         ----------------------
                                                            1996         1995  
                                                         ---------    ---------
<S>                                                      <C>          <C>
Deferred tax assets:
  Net operating loss carryforward ...................    $ 23,604     $ 20,185
  Alternative Minimum Tax Credit  carryforward.......         218          218
  Other..............................................       9,754        9,343
                                                         --------     ---------
  Total gross deferred tax assets....................      33,576       29,746
  Less-valuation allowance...........................      19,406       12,023
                                                         --------     ---------
  Total tax assets...................................      14,170       17,723
                                                         --------     ---------
Deferred tax liabilities:
  Difference between book and tax bases of fixed 
   assets............................................      (9,289)     (13,313)
  Other..............................................      (1,474)      (1,003)
                                                         --------     ---------
  Total deferred tax liabilities.....................     (10,763)     (14,316)
                                                         --------     ---------
   Net deferred tax assets...........................    $  3,407     $  3,407
                                                        ========     ========
</TABLE>

At December 31, 1996,  the Company has tax net operating  loss carry forwards of
approximately  $74.5 million,  which expire in various amounts in the years 2002
to 2011.  Approximately  $3.2 million of these net operating loss  carryforwards
relate to business  acquisitions for which annual utilization will be limited to
approximately $0.3 million,  with further limitation if future ownership changes
occur. In addition, these loss carryforwards can only be utilized against future
taxable  income,  if any,  generated  by these  acquired  companies  as if these
companies continued to file separate income tax returns.

During 1996, the deferred tax asset  valuation  allowance  against net operating
losses  increased  to $19.4  million.  Realization  of  deferred  tax  assets is
dependent  upon  sufficient  future  taxable  income  during  the  periods  that
temporary  differences and  carryforwards are expected to be available to reduce
taxable income.  Based upon past earnings history,  trends,  regulatory changes,
expiration dates of net operating loss carryforwards and tax planning strategies
that could be implemented, if necessary, the Company believes it will be able to
realize its $3.4  million of deferred tax assets.  In addition,  the Company has
recorded a valuation  allowance to reflect the estimated  amount of deferred tax
assets,  which may not be realized due to the  expiration of its operating  loss
carryforwards.

                                       57

<PAGE>
<TABLE>
<CAPTION>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 12 - EARNINGS PER SHARE

For the years ended December 31, 1996,  1995 and 1994, the treasury stock method
was used to  determine  the  dilutive  effect of the  options  and  warrants  on
earnings per share data. Net loss from  continuing  operations per share and the
weighted  average  number of shares  outstanding  used in the  computations  are
summarized as follows (in thousands, except per share data):

                     December 31, 1996   December 31, 1995  December 31, 1994     
                                Fully               Fully             Fully
                     Primary    Diluted  Primary    Diluted  Primary  Diluted
                    --------  ---------  --------- --------- -------  --------
<S>                 <C>       <C>        <C>       <C>       <C>      <C>
Net loss from
continuing 
operations          $(15,992) $(15,992)  $(22,467) $(22,467) $(7,112) $(7,112)
Deduct:
 Cumulative preferred
  stock dividend
  requirement          1,050     1,050        473       473     -        -   
                    --------  ---------  --------- --------- -------  --------
Loss for per
 share computations $(17,042) $(17,042)  $(22,940) $(22,940) $(7,112) $(7,112)
                    ========= =========  ========= ========= ======== ======== 
Number of shares:
  Weighted average 
   common shares
   outstanding        16,188    16,188     16,091    16,091   15,713   15,713
Add:
 Net additional
  shares issuable(1)    -         -          -         -        -        -    
                    --------  ---------  --------- --------- -------  --------
Weighted average
 shares used in the
 per share compu-
 tations......        16,188    16,188     16,091    16,091   15,713   15,713
                    ========= =========  ========= ========= ======== ======== 
                    $  (1.05) $  (1.05)  $  (1.43) $  (1.43) $  (.45) $  (.45)
                    ========= =========  ========= ========= ======== ======== 

</TABLE>


_________________
1.  Assumes  exercise of  outstanding  Common  stock  equivalents  (options  and
warrants) at the beginning of the period, net of 20% limitation,  if applicable,
on the assumed repurchase of stock.











                                        

                                       58

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


NOTE 13 - FAIR VALUE OF FINANCIAL INSTRUMENTS

The fair market value of financial  instruments  held by the Company at December
31,  1996  are  based  on a  variety  of  factors  and  assumptions  and may not
necessarily  be  representative  of the  actual  gains or  losses  that  will be
realized in the future and do not include  expenses that could be incurred in an
actual sale or settlement.

Long-Term Debt

The fair value of the Company's  Senior Notes was estimated by obtaining  quoted
market prices. The carrying amount of the Company's Senior Notes at December 31,
1996 and 1995 was approximately  $100.0 million. The fair value of the Company's
Senior  Notes as of the same  dates  were  $105.0  million  and  $80.0  million,
respectively.

The fair value of the  Company's  credit  facility is assumed to be equal to its
carrying value. At December 31, 1996 and 1995 there were no amounts  outstanding
under the credit facility.

Preferred Stock

The  Company's  Preferred  Stock  does not have a quoted  market  price  and the
Company does not believe it is  practicable  to estimate a fair value  different
from the security's  carrying value of  approximately  $13.6 million  because of
features  unique to this  security  including,  but not limited to, the right to
appoint two directors and super majority  voting  requirements.  The amounts due
upon redemption equal $15.0 million plus accumulated dividends.

NOTE 14 - LEASES

The Company  leases  office and  warehouse  space under  various  noncancellable
operating  lease  agreements  expiring  through 1999.  Rental expense under such
leases aggregated  approximately $0.7 million, $0.8 million and $0.7 million for
the years ended  December 31,  1996,  1995 and 1994,  respectively.  The Company
received  approximately $0.2 million in sub-leasing income in both 1996 and 1995
and  allocated  approximately  $0.2 million in 1995 and 1994 for rent expense to
its cellular telephone  operations.  Under a sub-leasing  agreement with a third
party, the Company will receive $0.1 million in 1997.


                                       59

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


Future  minimum  payments  under the above rental  agreements as of December 31,
1996 are as follows (in thousands):

                For the year  ending December 31,
            -----------------------------------------
<S>         <C>                              <C>     
            1997..........................   $    263
            1998..........................         61
            1999..........................         16
            2000..........................        -
            2001..........................        -      
                                             ---------
                                             $    340
                                             =========
</TABLE>

NOTE 15 - COMMITMENTS AND CONTINGENCIES

In July 1996, litigation with Bell South  Telecommunications,  Inc. was amicably
resolved to the satisfaction of the parties.

During  July  1995,  the  Company  reached an  agreement  in  principle  for the
settlement  (the  "Proposed  Settlement")  of a  lawsuit  seeking  class  action
certification brought by two shareholders against the Company and certain of its
officers and directors in the United States District Court, Southern District of
Florida,  alleging  the  violation  of  certain  federal  securities  laws.  The
Company's  share of the Proposed  Settlement of  approximately  $0.9 million was
recorded in the accompanying  Consolidated Statements of Operations for the year
ended  December 31, 1995.  The  Proposed  Settlement  was approved by the United
States District Court during January 1996.

During April 1995,  the Company  settled a dispute with one of its vendors which
resulted in a reduction  of the amounts  owed.  Accounts  payable and  telephone
charges  were reduced  during the first  quarter of 1995 by  approximately  $1.3
million to reflect this settlement.

In addition to the aforementioned  litigation, the Company is a party to certain
legal  actions  arising  in the normal  course of  business.  In the  opinion of
management,  the ultimate  outcome of such  litigation  will not have a material
effect on the  financial  position,  results of  operations or cash flows of the
Company.

The Company has employment  contracts with certain officers which expire through
December 31, 1999.  The  contracts  provide for increases in annual base salary,
contingent  upon the  profitability  of the Company,  as well as bonus and stock
option provisions.

NOTE 16 - PREPAID CALLING CARD AND INTERNATIONAL TELEPHONE CENTERS

In  December  1994,  in an  effort to return  its focus to its core  public  pay
telephone  business,  the Company's Board of Directors approved the sales of the
Company's prepaid calling card and international telephone center operations.



                                       60

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


During  February  1995,  the Company sold its prepaid  calling card  business to
Global Link Teleco Corporation ("Global Link") for approximately $6.3 million of
cash, promissory notes and shares of common stock of Global Link. Accordingly, a
provision  for losses  from  January 1, 1995  through  February  15,  1995,  the
divestiture  date,  of  approximately  $0.3 million has been included in loss on
disposal for the period ended December 31, 1994.

Under the terms of the sale  agreement,  Global Link,  on behalf of the Company,
was responsible for the collection of receivables  which arose prior to the sale
of the Company's  prepaid  calling card  business.  As a result of Global Link's
unsuccessful attempt to collect  approximately $1.1 million of such receivables,
the Company has included the write off of these  amounts in the Loss on disposal
of prepaid  calling card and  international  telephone  centers  during the year
ended December 31, 1995.

On March 1, 1996,  Global Link  consummated a merger  transaction (the "Merger")
with Global  Telecommunications  Solutions,  Inc. ("GTS"). The Company exchanged
its  outstanding  notes and other  receivables  including  accrued  interest for
shares of GTS  Common  stock,  $0.6  million  in cash and $1.5  million of notes
receivables with various due dates through  September 1997. The Company's 19.99%
equity ownership in Global Link was converted in the Merger into GTS shares. For
financial  accounting  purposes  approximately $1.0 million of net gains will be
deferred until the outstanding receivables are collected. In addition, a gain of
approximately  $0.3 million was recorded in the first quarter of 1996 related to
amounts collected at the time of the transaction.

The  Company's  net   investment  in  Global  Link  at  December  31,  1995  was
approximately  $3.7  million and is included in  Investments  in  unconsolidated
affiliate in the accompanying consolidated balance sheet. As of the Merger date,
the fair value of the Company's investment in GTS Common Stock was approximately
$3.1 million.  The fair value of the Company's investment in GTS common stock at
December  31, 1996 was  approximately  $1.7 which is net of  approximately  $1.5
million of unrealized investment losses.

Prior to the Merger,  the Company's  investment in Global Link was accounted for
using the equity  method.  The  Company's  share of the results of operations of
Global Link from the divestiture  date through December 31, 1995 are included in
"Other" in the  accompanying  consolidated  statements of  operations.  The 1994
results of operations of the prepaid  calling card business have been segregated
and reported as a separate component of income from continuing operations.
 
During the year ended  December  31, 1994,  the Company  recorded a provision of
approximately  $3.4 million for the estimated  impairment of asset value for its
international telephone center.

On September  28,  1995,  the Company sold its  international  telephone  center
operations  for $0.5 million in cash and a $1.5  million  promissory  note.  For
financial  accounting   purposes,   the  recovery  of  $2.0  million  previously
written-off will be recognized as the cash is received.  Accordingly,  a gain of
approximately  $0.3 million and $0.5 million has been included in (Gain) loss on
disposal of prepaid  calling  card and  international  telephone  centers in the
accompanying  consolidated  statements  of  operations  during  the  year  ended
December 31, 1996 and 1995, respectively.


                                       61

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


The  following  tables set forth the  results of  operations  for the  Company's
prepaid  calling card  business  and  international  telephone  center which are
included in the accompanying consolidated financial statements (in thousands):

                                                             December 31,  
                                                    ----------------------------
                                                      1996      1995     1994
                                                    --------  -------  ---------
<S>                                                  <C>      <C>      <C>     
      Revenues..............................         $  -     $   -    $  5,149

      Loss from operations..................            -         -      (1,816)
      Gain (loss) on disposal...............           545      (566)    (3,690)
                                                    --------  -------  ---------                 
      Total gain (loss) from operations 
       before income taxes..................           545      (566)    (5,506)
      Benefit from income taxes.............            -         -       2,064
                                                    --------  -------  ---------
      Net gain (loss) from operations.......         $ 545    $ (566)  $ (3,442)
                                                     ======   =======  ========= 
</TABLE>

The prepaid  calling card and  international  telephone  centers had revenues of
approximately  $0.8 million and net losses of approximately $0.3 million for the
year ended December 31, 1995 which were previously accrued for in 1994.

NOTE 17 - DISCONTINUED OPERATIONS

In December  1994,  as part of the effort to return its focus to its core public
pay telephone  business,  the Company's Board of Directors also adopted a formal
plan to divest itself of its inmate telephone and cellular telephone operations.

In 1994, in connection  with the planned  divestiture of the cellular  telephone
operations,  the Company  recorded a provision for the  estimated  impairment of
asset  values  and  losses   through  the   anticipated   divestiture   date  of
approximately  $4.8 million,  net. This provision  included  approximately  $3.2
million for the estimated operating losses of the cellular telephone  operations
for the year ended December 31, 1995. The provision was net of an estimated gain
on disposition of approximately $1.8 million and included a valuation  allowance
of  approximately  $3.4  million  against  deferred  tax assets  that may not be
realized upon the disposition of the cellular telephone operations.

On November 13, 1995,  the Company sold its  cellular  telephone  operations  to
Shared Technologies  Cellular,  Inc. ("STC") for approximately $6.0 million. The
proceeds from the sale were $0.3 million in cash, a $2.0 million promissory note
bearing  interest at 8.0%,  with  principal and interest  payable  semi-annually
through 2000,  shares of STC Common Stock, a $2.5 million potential revenue earn
out,  and  payment of  approximately  $1.2  million of PTCC's  liabilities.  For
financial  accounting  purposes  the  $2.5  million  potential  earn out will be
recognized as received.  This  transaction  resulted in a loss of  approximately
$14.6  million which was recorded as a loss on disposal in September  1995.  The
loss on disposal includes a valuation allowance of approximately $5.5 million to
reduce the

                                       62

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


deferred tax assets generated by this transaction to a level which,  more likely
than not,  will be  realized.  The  difference  between  the actual loss and the
estimated loss on disposal resulted from ,among other things,  changes in market
conditions,  disputes over liabilities for cellular  cloning charges,  decreased
revenue  attributable  to PIN numbers  introduced  by the  cellular  carriers to
prevent cloning and a delay in creating a new phone  technology to deal with PIN
numbers and other matters.

For the period from January 1, 1995 through the  divestiture  date, the cellular
telephone  operations  had  revenues  of  approximately  $6.8  million  and  net
operating losses of $3.7 million which were previously accrued for in 1994.

During the third  quarter of 1995,  the Company  decided to retain the remaining
portion  of its  inmate  telephone  operations  (see Note 1).  The  accompanying
consolidated  financial  statements  present the inmate telephone  operations as
part of continuing operations.

The  Company's  1994  results  included   approximately  $4.0  million  for  the
anticipated  loss on disposal  and $0.1  million for the  anticipated  operating
losses  from  January  1,  1995  through  disposition  of the  inmate  telephone
operations.  The inmate division's actual operating losses for the period it was
accounted for as a discontinued  operation,  were $0.1 million. The $4.0 million
accrual for the loss on disposal has been  reversed in  discontinued  operations
and  recorded  as an  impairment  of  assets  in  continuing  operations  in the
accompanying  consolidated  statements of operations for the year ended December
31, 1995.

The following  combining tables set forth the and results of operations and loss
on disposal of the  cellular  telephone  operations  as they are included in the
consolidated financial statements (in thousands):
<TABLE>
<CAPTION>
                                                       For the Years Ended
                                                           December 31,
                                                  -----------------------------
                                                     1996       1995      1994    
                                                  ---------  --------- --------
<S>                                               <C>        <C>      <C>     
Revenues......................................    $   -      $   -    $ 11,581

Income (loss) from discontinued operations
  before income taxes.........................        -          -      (6,253)
Loss on disposal..............................        -      (14,600)   (1,380)
                                                  ---------  --------- --------
Total net loss on discontinued  operations
  before income taxes.........................        -          -      (7,633)
(Provision for) benefit from income taxes.....        -          -      (1,113)
Minority interest, net........................        -          -        -  
                                                  ---------  --------- --------
Net loss from discontinued  operations........    $   -     $(14,600) $ (8,746)
                                                  =========  ========= ========
</TABLE>


                                       63

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 18 - RELATED PARTY TRANSACTIONS

In March 1994,  the Company  sold  certain  assets used in the  operation of the
Company's two  telephone  centers  located in New York City to Global Link.  The
total purchase price for the  transaction was $2.5 million and 10% of the issued
and outstanding capital stock of Global Link. The Company recorded a net gain on
the sale of approximately $2.0 million.  At the time of the transaction,  Messrs
Bernard M. Frank and Jody Frank,  both directors of the Company,  were directors
and shareholders of Global Link. In addition,  Mr. Jeffrey Hanft, an officer and
director of the  Company,  and Mr.  Robert D. Rubin,  an officer of the Company,
were appointed  directors of Global Link as a result of this transaction.  Since
the March 1994  transaction  with Global Link, Mr. Bernard M. Frank has resigned
as a director of the Company.

During  February  1995,  the Company sold its prepaid  calling card  business to
Global Link for approximately $6.3 million. The Company received $1.0 million in
cash, a $5.3 million  promissory  note due February  1998,  bearing  interest at
8.5%, payable quarterly,  and shares of Common stock of Global Link. As a result
of the February 1995 transaction,  and because of a drafting error discovered in
May 1995 that did not reflect  the  intentions  of the  parties,  the  Company's
interest in the  outstanding  common  stock of Global Link was 28.8%  instead of
19.99%. To correct this error, the Company agreed with Global Link to reduce its
share  ownership  to the  intended  19.99%  level.  Prior to the  February  1995
transaction,  Mr.  Robert D.  Rubin  resigned  as a  director  of  Global  Link.
Additionally, Mr. Jeffrey Hanft resigned as a director of Global Link in October
1995,  and Mr.  Jody Frank  resigned  as a director  of Global Link prior to the
March 1996 transaction with GTS (see Note 16).

During 1994 and 1995,  the Company made loans of  approximately  $3.6 million to
certain  officers and directors for,  among other things,  the repayment of debt
previously incurred by them in connection with the exercise of stock options and
payment of related income taxes. The officers and directors  exercised the Stock
Options in December 1993 to purchase the Company's  Common Stock for purposes of
increasing the Company's shareholders' equity without accessing external capital
markets.  The officers and directors executed  promissory notes for a portion of
the amounts due which became payable on March 28, 1996. In addition, during 1994
and 1995,  under the terms of employment  contracts with certain  officers,  the
Company paid approximately $0.6 million in life insurance policy premiums.  Such
premiums are required to be reimbursed by such officers upon termination. During
the fourth  quarter  of 1995,  the  Company  recorded  a reserve  for  potential
uncollectible  loan and insurance amounts of approximately $3.2 million which is
included in "Other" in the accompanying consolidated statements of operations.

During  December  1995,  the Company  entered  into a  settlement  agreement  in
connection  with the  termination of an employment  contract and settlement of a
claim made by Robert D. Rubin,  the Company's former  president.  As part of the
settlement  agreement,  approximately  $1.4  million  of  severance  costs  were
incurred by the Company  and have been  recorded in "Other" in the  accompanying
1995 consolidated  statement of operations.  Mr. Rubin repaid approximately $0.4
million of amounts owed the Company as part of the settlement agreement.

In  February  1996,  the  Company  restructured  approximately  $0.2  million of
outstanding  loans to Jody Frank, a director of the Company.  In connection with
the  restructuring,  the Company  received from Mr. Frank  promissory notes with
various due dates through 2007 and a stock pledge agreement  encumbering  35,000
shares of the Company's Common Stock held by Mr. Frank.



                                       64

<PAGE>

                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


During April 1996, the Company  terminated  Richard F. Militello,  the Company's
former  Chief  Operating  Officer,  without  cause.  Pursuant  to  terms  of his
employment agreement, Mr. Militello was due a severance payment of approximately
$0.5 million.  The after tax portion of this amount was offset  against  certain
outstanding  loans owed to the  Company  by Mr.  Militello.  Approximately  $0.2
million of  severance  costs  incurred  by the  Company in  connection  with Mr.
Militello's  termination have been recorded in "Other" in the accompanying  1996
consolidated statement of operations.

During  October  1996,  the Company  entered  into a separation  agreement  with
Jeffrey Hanft,  the Company's  former Chairman and Chief Executive  Officer.  As
part of the separation  agreement,  the Company  received a promissory  note for
amounts owed by Mr.  Hanft,  which becomes due and payable in 2001. In addition,
the Company  received from Mr. Hanft a stock pledge  agreement  encumbering  0.3
million  shares of the Company's  Common Stock issuable upon exercise of certain
employment  agreement  options.  Approximately  $0.3 million of severance  costs
incurred by the Company in connection  with the  separation  agreement have been
recorded  in  "Other"  in  the  accompanying  1996  consolidated   statement  of
operations.



                                       65

<PAGE>
<TABLE>
<CAPTION>
                         PEOPLES TELEPHONE COMPANY, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 19 -  BUSINESS SEGMENT INFORMATION:

The Company's continuing  operations consist of public pay telephones and inmate
telephones.  Certain business  segment  information for the years ended December
31, 1996, 1995 and 1994 are as follows (in thousands):

                                             1996           1995         1994
                                           --------       --------     --------
<S>                                       <C>            <C>          <C>
Revenues:
   Public pay ..................          $107,006       $112,240      $114,958
   Inmate.......................            17,951         26,029        42,869
   Other(1).....................              -               122         1,615
                                          --------       --------      ---------
                                          $124,957       $138,391      $159,442
                                          ========       ========      ========
Operating (loss) income:
   Public pay...................          $ (1,938)      $ (7,720)     $   (641)
   Inmate.......................            (1,724)        (4,814)        2,202
   Other(1).....................              -              (750)          (56)
                                          --------       --------      ---------
                                          $ (3,662)      $(13,284)     $  1,505
                                          ========       ========      ========
Corporate (income) expenses(2)..          $   (545)      $    566      $  5,506
Interest expense................            12,875         10,355         7,516
                                          --------       --------      ---------
Consolidated (loss) income from 
  continuing operations before 
   income taxes and extraordinary
   item.........................          $(15,992)      $(24,205)     $(11,517)
                                          =========      ========      ========
Identifiable assets:
   Public pay...................          $105,676       $117,208      $136,657
   Inmate.......................            10,677         16,538        25,434
   Other(1).....................              -               144         1,625
   Corporate assets(3)..........            24,517         26,181        26,875
                                          --------       --------      ---------
                                          $140,870       $160,071      $190,591
                                          ========       ========      ========
Depreciation and amortization expense:
   Public pay...................          $ 20,466       $19,180       $ 18,171
   Inmate.......................             3,499         2,881          3,337
   Other(1).....................              -             -               166
                                          --------       --------      ---------
                                          $ 23,965       $ 22,061      $ 21,674
                                          ========       ========      ========
Capital expenditures:
   Public Pay...................          $  6,455       $  8,386      $  7,076
   Inmate.......................               435            198         2,526
   Other(1).....................             -              -                55
   Corporate expenditures (3)...               203            190         1,861
                                          --------       --------      ---------
                                          $  7,093        $ 8,774      $ 11,518
                                          ========       ========      ========
</TABLE>

______________________
(1) "Other" consists primarily of the Company's international operations.

(2) Corporate expenses include the results of operations and loss on disposal of
the  Company's  prepaid  calling  card  and  international   telephone  centers,
litigation   settlement  expense,   amounts  incurred  in  connection  with  the
settlement of contracts and notes receivable with certain corporate officers and
the equity pick-up of Global Link's operating losses.

(3)  Corporate  assets  consist  primarily of cash and cash  equivalents,  land,
building, building improvements and assets of discontinued operations. Corporate
expenditures  consist  primarily of land,  building,  building  improvements and
expenditures related to discontinued  operations.  Corporate expenditures do not
include amounts paid for acquisitions.

                                       66

<PAGE>
<TABLE>
<CAPTION>
                                                                   SCHEDULE II
                         PEOPLES TELEPHONE COMPANY, INC.
                 VALUATION AND QUALIFYING ACCOUNTS AND RESERVES
                                 (in thousands)


                        Balance    Charged to                          Balance
                     at beginning  costs and                           at end
                      of period    expenses   Other(1)  Deductions(2) of period
                     ------------  ---------- --------  ------------- ----------
<S>                 <C>            <C>        <C>       <C>           <C>   
Classification
- ---------------
YEAR ENDED 12/31/96:

Allowance for 
  doubtful accounts.   $  5,108     $ 3,411      -          4,158      $  4,361
                     ==========    =========  ========  ============  ==========
Deferred tax asset 
 valuation allowance.  $ 12,023       7,383      -           -         $ 19,406
                     ==========    =========  ========  ============  ==========
Accumulated 
 amortization:
 Location contracts.   $ 11,884       5,663      -           -         $ 17,547
                     ==========    =========  ========  ============  ==========
 Intangible assets.    $  3,231         854      -           -         $  4,085
                     ==========    =========  ========  ============  ==========
 Goodwill..........    $  2,795       1,636      -           -         $  4,431
                     ==========    =========  ========  ============  ==========
YEAR ENDED 12/31/95:
Allowance for 
 doubtful accounts     $ 6,035        7,386      -          8,313      $  5,108
                      ==========    =========  ========  ============  ==========
Deferred tax 
 asset valuation
 allowance.........    $  -          12,023      -           -         $ 12,023
                     ==========    =========  ========  ============  ==========
Accumulated  
 amortization:
 Location contracts    $ 6,942        5,090      -           148       $ 11,884
                     ==========    =========  ========  ============  ==========
 Intangible assets     $ 2,544        1,142      -           455       $  3,231
                     ==========    =========  ========  ============  ==========
 Goodwill..........    $ 2,001        1,082      -           288       $  2,795
                     ==========    =========  ========  ============  ==========
YEAR ENDED 12/31/94:
Allowance for 
 doubtful accounts.    $ 2,115       11,621      (43)      7,658       $  6,035
                     ==========    =========  ========  ============  ==========
Accumulated 
 amortization:
 Location contracts    $ 3,656        4,120      (93)        741       $  6,942
                     ==========    =========  ========  ============  ==========
 Intangible assets.    $ 1,849        1,171     (215)        261       $  2,544
                     ==========    =========  ========  ============  ==========
 Goodwill..........    $   551          924      526         -         $  2,001
                     ==========    =========  ========  ============  ==========
</TABLE>


_______________
                         
(1) Adjustments  represents the allowance for doubtful  accounts and accumulated
amortization  related to the prepaid  calling card and  international  telephone
centers which were reclassified to "net assets held for sale" and the inmate and
cellular telephone assets which were reclassified to "net assets of discontinued
operations."  Also,  1994  amounts  include  a  reclassification  of  $526  from
accumulated depreciation.

(2)  Deductions  represent bad debt  write-offs  and  adjustments to accumulated
amortization for assets sold.

                                       67
<PAGE>
<TABLE>
<CAPTION>
 

ITEM  9.  CHANGES  IN AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND
FINANCIAL DISCLOSURE.

The  information  required by this Item 9 is contained in the Company's  Current
Report on Form 8-K dated December 15, 1995 previously  filed with the Securities
and Exchange  Commission ("SEC") on December 22, 1995 and Current Report on Form
8K/Amendment  No. 1 dated  December  15, 1995  previously  filed with the SEC on
January 5, 1996.

                                   PART III


ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

     The  following  sets  forth  the  name,  age  and  position  of each of the
directors and executive officers of the Company:

    Name                        Age                Position
- --------------------            ---        -----------------------------------
<S>                            <C>         <C>                                 
E. Craig Sanders                 52        President, Chief Executive Officer,
                                           Director

Bonnie S. Biumi                  34        Chief Financial Officer,
                                           Executive Vice President

Lawrence T. Ellman               44        Executive Vice President/
                                           President-National Accounts

Bruce W. Renard                  43        General Counsel and Executive Vice
                                           President-Legal and Regulatory
                                           Affairs/Carrier Relations

Neil N. Snyder, III              50        Chief Operating Officer,
                                           Executive Vice President

David A. Arvizu                  48        Senior Vice President-Sales and
                                           Marketing

C. Keith Pressley                53        President-Inmate Telecommunications
                                           Division

Charles J. Delaney (1)(2)        37        Director

Jody Frank (1)                   45        Director
 
Robert E. Lund (2)               52        Director

Justin S. Maccarone (1)(2)       38        Director
</TABLE>

 (1) Member of the Compensation Committee
 (2) Member of the Audit Committee
 
     The principal  occupation  of each  director and  executive  officer for at
least the last five years is set forth below:

     E. Craig Sanders has served as  President,  Chief  Executive  Officer and a
director of the Company  since May 1996.  From 1995 to 1996,  Mr.  Sanders was a
partner  of  PSN  Ventures,   L.L.C.,  a  company  which  identifies  investment
opportunities in the telecommunications industry. From 1994 to 1995, Mr. Sanders
served as Chairman and Chief Executive Officer of Matrix Telecom, Inc., a

                                       68

<PAGE>

privately  held long distance  company.  From 1982 to 1994, Mr. Sanders was an
employee of Sprint Corporation, and held the office of Senior Vice President for
Product Management from 1991 until 1994.

     Bonnie S. Biumi joined the Company in July 1994.  Since that time she has
served as Chief  Financial  Officer and, since February 1996, has also served as
an  Executive  Vice  President.  Prior to joining the  Company,  Ms. Biumi was a
Senior  Manager  with Price  Waterhouse  LLP in Miami,  Florida.  Ms. Biumi is a
certified public accountant.

     Lawrence T. Ellman  joined the Company in June 1994 as President of its Pay
Telephone  Division  and held that  office  until  February  1996 when he became
Executive  Vice  President  -- Sales.  Since  September  1996,  he has served as
Executive Vice  President/President-National  Accounts.  From 1990 until joining
the Company,  Mr.  Ellman was  President  of Atlantic  Telco Joint  Venture,  an
independent  public telephone operator acquired by the Company in June 1994. For
approximately  eight years prior  thereto,  he was Executive  Vice President and
Chief Financial  Officer of American Potomac  Distributing  Company,  a beverage
distributor.

     Bruce W. Renard  joined the Company as General  Counsel and Vice President
- -- Regulatory  Affairs in January 1992 and,  since  February 1996, has served as
General   Counsel  and   Executive   Vice   President   --  Legal  &  Regulatory
Affairs/Carrier  Relations.  From  September 1, 1991 to December  31, 1991,  Mr.
Renard was a sole practitioner  specializing in legal and regulatory  consulting
services to the telecommunications  and utility industries.  From August 1984 to
September  1991,  Mr.  Renard was a partner with the Florida law firm of Messer,
Vickers,    Caparello,   French   and   Madsen,   managing   the   utility   and
telecommunications  law  sections of the firm.  Prior to that time,  Mr.  Renard
served as Associate General Counsel for the Florida Public Service Commission.

     Neil N. Snyder III joined the Company in September  1996 as Executive  Vice
President and Chief Operating Officer.  Prior to joining the Company, Mr. Snyder
served as a career  officer  in the U.S.  Army  rising to the rank of  Brigadier
General.

     David A. Arvizu  joined the Company in March 1997 as Senior Vice President
of Sales and  Marketing  for local and regional  markets.  From 1994 to 1997 Mr.
Arvizu  served as Vice  President-Western  Region  of  Western  Union  Financial
Services,  Inc..  From 1991 to 1994, he was president of a sales,  marketing and
consulting service for a co-op of independant Pepsi-Cola  franchisees.  Prior to
1991, Mr. Arvizu spent twenty years in sales and brand management positions with
PepsiCo Inc. and General Foods Corp.

     C. Keith Pressley  joined the Company in February 1994 as Vice President of
Management   Information   Systems.   He   became   President   of  the   Inmate
Telecommunications  Division in June 1996. Prior to joining the Company,  he was
Director of  Information  Systems for Smith  International,  Inc.,  an oil field
services company, since 1991.

     Charles J.  Delaney  has served as a director  of the  Company  since July
1995. Mr. Delaney has been President of UBS Capital Corporation,  a wholly-owned
subsidiary of Union Bank of Switzerland,  and an affiliate of UBS Partners ("UBS
Capital"),  since January 1993 and Managing  Director in charge of the Leveraged
Finance Group of the  Corporate  Banking  Division of Union Bank of  Switzerland
since May 1989. Mr. Delaney is also a director of Specialty  Foods  Corporation,
SDW Holding Corporation, Van deKamps Inc. and Cinnabon International, Inc.

     Jody Frank  has served as a director  of the  Company and its  predecessor
since  September  1986.  Since  February  1990, he has been a vice  president of
Shearson  Lehman and,  after Smith  Barney Inc.  acquired the assets of Shearson
Lehman in 1994, of Smith Barney Inc.

     Robert E. Lund was elected as a director of the Company in May 1994. He has
served as Chief Executive  Officer of Intrepid Tech Inc., a technology  services
company,  since December 1996. Mr. Lund served as Chief Executive Officer of the
Company from  November  1995 until May 1996 and as President  from February 1996
until May 1996.  From December 1994 through  December  1995,  Mr. Lund served as
President and Chief Executive Officer of S2 Software,  Inc., a software company.
From February 1993 until October 1994 (when Newtrend,  L.P. was sold),  Mr. Lund
served as Chief Operating Officer of Newtrend,  L.P., a provider of software and
professional  services.  From  1990 to 1992,  Mr.  Lund was  Chairman  and Chief
Executive  Officer  of  International  Telecharge,  Inc.,  a  telecommunications
company.

     Justin S.  Maccarone  has served as a director of the  Company  since June
1996. Mr. Maccarone has been a Managing Director of UBS Capital,  LLC since 1993
and, from 1989 to 1993, was a Senior Vice President of GE Capital

                                       69

<PAGE>
<TABLE>
<CAPTION>
Corporation.  Mr. Maccarone is also a director of American Sports Product Group,
Inc.,  Astor   Corporation,   Communication   Supply  Corporation  and  Cinnabon
International, Inc.

Ownership and Transactions Reports

     Under  Section 16 of the  Securities  Exchange Act of 1934,  the  Company's
directors,  certain of its officers,  and beneficial  owners of more than 10% of
the  outstanding  Common Stock are required to file reports with the  Securities
and Exchange Commission concerning their ownership of and transactions in Common
Stock; such persons are also required to furnish the Company with copies of such
reports.  Based solely upon the reports and related information furnished to the
Company,  the Company believes that all such filing  requirements  were complied
with in a timely manner during and with respect to 1996, except that for each of
Messrs.  Frank,  Lund and Snyder one report  regarding one transaction was filed
late.

ITEM 11. EXECUTIVE COMPENSATION

     The  following  table sets forth,  for the fiscal years ended  December 31,
1996,  1995 and 1994, the  compensation  earned by the Company's Chief Executive
Officer  and  each of the  four  remaining  most  highly  compensated  executive
officers for the fiscal year ended December 31, 1996.

                           SUMMARY COMPENSATION TABLE


                                                 Long-Term
                                                 Compensation
                        Annual Compensation      Awards
                                                 ------------
Name and                                         Shares
Principal                                        Underlying      All Other
Position                Year    Salary   Bonus   Options(#)      Compensation(1)
- -----------            -------  -------  ------- -----------    ----------------
<S>                    <C>      <C>      <C>     <C>            <C>             
E. Craig Sanders (2)     1996  $212,000   --       600,000            --
  President and Chief
  Executive Officer

Robert E. Lund (3)       1996   161,000  $50,000    60,000            --
                         1995    13,962    --       10,000            --
                         1994      --      --       15,000            --

Bonnie S. Biumi,         1996   169,000   61,000      --           $2,400
  Chief Financial        1995   149,994   25,000      --            2,300
  Officer, Executive     1994    66,344    --      100,000            --
  Vice President

Lawrence T. Ellman       1996   167,000   43,000     --               --
  Executive Vice         1995   149,994   25,000     --               --
  President/President    1994   105,000   10,000    45,000            --
  - National Accounts

Bruce W. Renard,         1996   192,000   65,000(4)  --               --
  Executive Vice         1995   171,635   25,000    50,000            355
  President, Legal &     1994   150,000     --      20,000          2,000
  Regulatory Affairs/
  Carrier Relations,
  General Counsel

C. Keith Pressley,       1996   112,000    10,500     --            1,800
  President - Inmate     1995   100,000     --        --            1,800
  Telecommunications     1994    84,000     --      5,000             --
  Division
</TABLE>

_________________________
(1) The amounts disclosed in this column include the Company's  contributions on
behalf of the named executive officer to the Company's 401(k) retirement plan in
amounts  equal to 25% of the executive  officer's  yearly  participation  in the
plan.

(2) Mr. Sanders joined the Company in May 1996.

(3) Mr. Lund served as Chief Executive Officer of the Company from November 1995
until May 1996 and as President from February 1996 until May 1996.

(4) Does not reflect bonus earned for role in passage of Telecommunications  Act
of 1996. Amount has not been determined.

                                       70

<PAGE>
<TABLE>
<CAPTION>

     The following  table sets forth certain  information  with respect to stock
options  granted  during  the  year  ended  December 31,  1996 to the  executive
officers named in the Summary Compensation Table:

                        OPTION GRANTS IN LAST FISCAL YEAR

                                                               Potential 
                            INDIVIDUAL GRANTS                  Realizable 
               ---------------------------------------------   Value of
                          % of Total                           Assumed Annual
               Number of  Options                              Rates of
               Securities Granted to   Exercise or             Stock Price
               Underlying Employees in Base price  Expiration  Apreciation for
               Options    Fiscal Year  ($/share)   Date        Options Term(1)
               ---------- ------------- ---------- ----------  ----------------
                                                               5%          10%
                                                               ----------------
<S>            <C>        <C>           <C>        <C>         <C>   
Robert E. Lund    50,000     5.75%        $2.50    7/31/01    $34,535    $76,314
                  10,000     1.15         $2.68    7/15/01     $7,404    $16,362

E. Craig Sanders 100,000    11.49         $2.50    7/31/06   $157,224   $398,436
                 100,000(2) 11.49         $4.25    7/31/06   $267,280   $677,341
                 100,000(2) 11.49         $5.25    7/31/06   $330,170   $836,715
                 100,000(2) 11.49         $6.25    7/31/06   $393,059   $996,089
                 200,000(2) 22.99         $7.25    7/31/06   $911,897 $2,310,927

</TABLE>





_____________________
(1)  These  amounts  represent  assumed  rates  of  appreciation  which  may not
necessarily be achieved.  The actual gains,  if any, are dependent on the market
value of the  Company's  Common  Stock at a  future  date as well as the  option
holder's  continued  employment  throughout  the  vesting  period.  Appreciation
reported is net of exercise price.

(2)  Represents  options which the Company is  contractually  obligated to issue
which have not been issued and dated.


                                       71
<PAGE>
<TABLE>
<CAPTION>

     The following  table sets forth certain  information as to each exercise of
stock options during the year ended December 31,  1996 by the executive officers
named in the  Summary  Compensation  Table  and the  fiscal  year  end  value of
unexercised options:

                 AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR
                        AND FISCAL YEAR-END OPTION VALUES
                                                  
                                            Number of         Value of   
                                            Unexercised       Unexercised In-
                                            Options at        the-Money Options
                                            Fiscal Year End   at Fiscal Year End
                                            ---------------   -----------------
                   Shares                                        
                   Acquired on    Value     Exercisable/      Exercisable/
Name               Exercise(s)    Realized  Unexercisable     Unexercisable
- ---------------    ------------   --------- ---------------   -----------------
<S>                <C>            <C>       <C>               <C>        
Robert E. Lund          -            -       100,000/-          $39,600/-
                                        
Bonnie S. Biumi         -            -       66,666/33,334            -/-


Lawrence T. Ellman      -            -       30,000/15,000           -/-   
                  
Bruce W. Renard         -            -       68,333/16,667     25,000/12,500

E. Craig Sanders        -            -       200,000/400,000   69,000/-

C. Keith Pressley       -            -       5,000/-               -/-
</TABLE>

COMPENSATION OF DIRECTORS

     Currently,  all  directors  receive $500 per person for each board  meeting
attended telephonically and $1,000 per person for each board meeting attended in
person as compensation for serving on the Board of Directors.  Upon election (or
re-election)  by the  shareholders  of  the  Company  at an  annual  meeting  of
shareholders,  pursuant to the terms of the Company's 1993 Non-Employee Director
Stock Option Plan, each non-employee  director of the Company receives an option
to purchase 10,000 shares of Common Stock of the Company. Non-employee directors
who are chosen to fill a newly created  directorship  or vacancy in the Board of
Directors  are also granted an option to purchase  10,000 shares of Common Stock
of the  Company.  The exercise  price of any option  granted to directors is the
fair market  value of the Common  Stock of the Company on the date the option is
granted.  All of the directors of the Company are  reimbursed for all travel and
other expenses incurred in attending meetings.

EMPLOYMENT AGREEMENTS

     The Company is a party to an employment  agreement  with E. Craig  Sanders,
the  President  and Chief  Executive  Officer  of the  Company.  The  employment
agreement is for a term  commencing May 2, 1996 and ending on December 31, 1998.
The agreement provides for a base salary at the annual rate of $300,000, subject
to  increase  upon the review of the Board.  The  agreement  provides  for bonus
compensation  based upon the  attainment of performance  targets.  The agreement
provides  for the grant of stock  options  for 600,000  shares of the  Company's
Common Stock at exercise  prices ranging from $2.50 to $7.25 per share,  vesting
at various  dates  during the  contract  term.  If the  Company  terminates  Mr.
Sanders' employment without cause (except in the circumstances  described in the
following sentence), the Company will pay Mr. Sanders an amount equal to 200% of
his base  salary in effect on the date of the  termination,  as well as  provide
those fringe benefits enjoyed by him

                                       72

<PAGE>

at the date of his  termination  for a period of two years or, to the extent Mr.
Sanders is not eligible to participate in any Company fringe benefit plans,  the
after tax value of such benefits.  If, after a change in control of the Company,
Mr. Sanders' employment is terminated by the Company without cause or terminated
by Mr. Sanders for good reason, the Company will pay him an amount equal to 200%
of the sum of his base salary plus the maximum bonus compensation which he would
have been entitled to receive had the Company  achieved the performance  targets
to which bonus  compensation  is tied for the year of such  termination and will
continue to provide him with those  fringe  benefits  enjoyed at the date of his
termination  for a period  of two years or, to the  extent  Mr.  Sanders  is not
eligible to participate in any Company fringe benefit plans, the after tax value
of such  benefits.  In addition,  upon a change in control of the  Company,  all
options granted to Mr. Sanders will vest.

     Robert E. Lund served as Chief  Executive  Officer from November 1995 until
May 1996 under an agreement  which provided that Mr. Lund would receive a salary
of $27,500 per month, in addition to other benefits and reimbursements,  and was
terminable  by Mr. Lund or the Company upon 30 days notice.  The  agreement  was
terminated in May 1996.
 
     The Company is a party to an employment agreement with Bonnie S. Biumi, the
Chief  Financial  Officer and an Executive  Vice  President of the Company.  The
employment agreement is for a term commencing  July 11, 1994 and ending December
31, 1998. The agreement  provides for automatic one year  extensions  thereafter
unless  either party gives notice that it is not to be extended.  The  agreement
provides for a base salary at the annual rate of $150,000,  increasing  10% each
year,  provided the Company has met certain income targets.  The base salary may
also be increased  annually by merit  increases or at any time at the discretion
of the Board of Directors. Ms. Biumi may, at the sole discretion of the Company,
be granted a bonus. If the Company terminates Ms. Biumi's  employment  agreement
without cause or Ms. Biumi terminates the agreement for certain defined reasons,
the Company will pay Ms. Biumi (a) her base salary through the termination  date
and (b) as severance pay a lump sum amount equal to 200% of Ms.  Biumi's  annual
base  salary at the  highest  rate in effect  during  the 12 months  immediately
preceding  termination.  Upon termination in connection with a change in control
of the  Company,  Ms.  Biumi  shall  receive  (a) her base  salary  through  the
termination date, (b) all other benefits provided in the employment agreement in
connection  with a change in  control,  (c)  severance  pay equal to 200% of her
annual  base  salary  at the  highest  rate  in  effect  during  the  12  months
immediately  preceding  such  termination  and (d) options  granted to Ms. Biumi
under the employment agreement will vest. Upon termination of her employment for
disability,  Ms. Biumi is entitled to 100% of her base salary then in effect for
one year and 50% of her base salary for two additional years.

     The Company is a party to an employment  agreement with Lawrence T. Ellman,
Executive Vice  President/President-National  Accounts. The employment agreement
is for a term  commencing  June 22,  1994 and  ending  December  31,  1997.  The
agreement provides for a base salary at the annual rate of $150,000,  increasing
10% each year with the approval of the Board of Directors,  and a minimum annual
bonus of $25,000.  The Company has no obligation to pay Mr. Ellman benefits upon
a termination  for cause,  disability or death.  Upon  termination in connection
with a change of control of the Company,  Mr. Ellman  shall receive (a) his base
salary through the  termination  date and (b) severance pay equal to 100% of his
annual  base  salary  at the  highest  rate  in  effect  during  the  12  months
immediately preceding such termination.

     The Company is a party to an employment agreement with Bruce W. Renard, the
Company's  General  Counsel and Executive Vice President -- Legal and Regulatory
Affairs/Carrier  Relations.  The  employment  agreement is for a three year term
commencing  on January 1, 1995 and ending on  December 31,  1997.  The agreement
provides  for  payment of a base  salary  initially  fixed at the annual rate of
$172,500  with an annual  increase of 10%,  provided the Company has met certain
income targets.  If the Company terminates Mr. Renard's employment without cause
or Mr. Renard terminates the agreement for certain defined reasons,  the Company


                                       73

<PAGE>

will pay Mr. Renard (a) his base salary through the date of termination  and (b)
as  severance  pay a lump sum  amount  equal to 100% of Mr.  Renard's  salary in
effect during the 12 months  immediately  preceding  termination.  Mr.  Renard's
employment  agreement also provides that upon  termination in connection  with a
change in control,  Mr.  Renard  shall  receive (a) his base salary  through the
termination date, (b) all other benefits provided in the employment agreement in
connection  with a change in  control,  (c) as  severance  pay a lump sum amount
equal to 100% of his highest  annual base salary in effect  during the 12 months
immediately  preceding  the  termination  and (d) options  granted to Mr. Renard
under the employment  agreement will vest. Mr.  Renard's  agreement is otherwise
similar to that of Ms. Biumi.

     The employment  agreements  above restrict the employee from competing with
the  Company  for one year in the  areas  in which  the  Company  then  operates
following  termination  of the  agreement.  Under Ms.  Biumi's and Mr.  Renard's
agreements,  the Company may terminate an employment  agreement  without further
payment if the employee  materially  breaches his or her  obligations and duties
under the agreement or is convicted of a felony under certain  circumstances  or
upon the death of the employee.  Under Mr. Ellman's  agreement,  the Company may
terminate the agreement without further payment if the employee commits a felony
involving serious moral turpitude,  refuses to perform his duties, or engages in
misconduct injurious to the Company.

     The  Company  is a party to a change in  control  agreement  with C.  Keith
Pressley,  President-Inmate  Telecommunications Division, an at-will employee of
the Company.  Upon  termination  in  connection  with a change of control of the
Company,  Mr. Pressley shall receive (a) his base salary through the termination
date,  (b)  severance  pay equal to 50% of his annual base salary at the highest
rate in effect during the 12 months  immediately  preceding such termination and
(c) all options granted to Mr. Pressley will vest.

Compensation Committee Interlocks and Insider Participation

     Robert E. Lund  served as a member  of the  Compensation  Committee  of the
Board of Directors  during 1996 and, from November 29, 1995 through May 1, 1996,
served as the Chief Executive Officer of the Company.

     Compensation  Committee  member Jody Frank has participated in transactions
with the Company since January 1, 1996, which  transactions are described below.
See "Item 13 - Certain Relationships and Related Transactions."



                                       74

<PAGE>
<TABLE>
<CAPTION>

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     The  following  table  sets  forth  certain   information   concerning  the
beneficial  ownership  of the Common  Stock of the  Company as of March 21, 1997
(except as  otherwise  indicated)  by (i) each  person  known by the  Company to
beneficially  own more than five percent of the outstanding  Common Stock of the
Company,  (ii) each current director,  (iii) each executive officer named in the
Summary Compensation Table included elsewhere herein, and (iv) all directors and
executive officers of the Company,  as a group.  Except as otherwise  indicated,
the persons  named in the table have the sole voting and  investment  power with
respect to the shares shown as beneficially owned by them.

                                  Amount and Nature              Percent
Name of Beneficial Owner      of Beneficial Ownership(1)         of Class 
- ------------------------      --------------------------        ---------
<S>                          <C>                                 <C>
Charles J. Delaney                      --                          --

Jody Frank                         234,262(2)(3)                   1.44%

Robert E. Lund                     111,350(2)                        *

Justin S. Maccarone                     --                           --

E. Craig Sanders                    200,000(4)                     1.22%

Bonnie S. Biumi                     100,000(4)                        *

Lawrence T. Ellman                  45,000(4)                         *

Bruce W. Renard                     68,333(4)                         *

C. Keith Pressley                   5,000(4)                          *

All directors and executive 
officers                            763,945                        4.54%
  as a group (9 persons)          

Creditanstalt American Corp.     
  245 Park Avenue                             
  New York, New York  10167         850,000(5)(6)                  5.03%
 
KAIM Non-Traditional LP             878,200                        5.42%
1800 Avenue of the Stars,
 Second Floor
Los Angeles, California  90067

Heartland Group                           
 790 N. Milwaukee Street                           
 Milwaukee, Wisconsin 53202         3,858,100(5)                   23.8% 

UBS Partners, Inc.                     
  299 Park Avenue                      
  New York, New York 10171         2,897,143(5)(7)                 15.17%      

Wellington Management Company     
  75 State Street
  Boston, Massachusetts 02109      1,946,690(5)                    12.02%
</TABLE>
_________________________
* Less than one percent.

(1) Includes shares of Common Stock issuable upon the exercise of stock options,
which are exercisable within 60 days of March 21, 1996.

(2) Includes options to purchase shares of Common Stock granted to the following
directors:  125,000  to Jody Frank (at an  average  exercise  price of $8.32 per
share); and 100,000 to Robert E. Lund (at an average exercise price of $5.44 per
share).



                                       75

<PAGE>


(3) Includes 40,050 shares of Common Stock in a voting trust of which Jody Frank
is the  beneficial  owner.  Also  includes  3,812  shares owned by Jody Frank as
custodian  for Aaron Frank,  Rebekah  Frank and Lucy Frank,  Mr.  Frank's  minor
children.

(4) Includes  options to purchase  418,333 shares of Common Stock granted to the
following  executive  officers:  200,000  to E.  Craig  Sanders  (at an  average
exercise  price of $3.60 per  share);  100,000 to Bonnie S. Biumi (at an average
exercise  price of $5.69 per share;  45,000 to Lawrence T. Ellman (at an average
exercise  price of $5.69 per share);  68,333 to  Bruce W.  Renard (at an average
exercise  price of $5.84 per  share);  and  5,000 to C.  Keith  Pressley  (at an
average exercise price of $5.13).

(5) Information  provided by Schedule 13D and/or 13Gs filed by such persons. The
Company has not independently verified such information.

(6) Represents  currently  exercisable  warrants  received in connection  with a
previous credit facility  between the Company and  Creditanstalt-Bankverein  (of
which  Creditanstalt  American  Corporation is a wholly- owned  subsidiary)  and
150,000  shares of Common  Stock  obtained  upon the  exercise  of  warrants  in
connection with a previous credit facility.  The currently  exercisable warrants
expire March 12, 2000 and are  exercisable for 700,000 shares of Common Stock or
the Company's Series B Preferred Stock at a price of $5.25 per share. Each share
of Series B Preferred Stock is convertible  into one share of Common Stock.  See
"Certain Relationships and Related Transactions."

(7)  Includes:  (i)  options to  acquire  40,000  shares of Common  Stock of the
Company  at an  average  exercise  price of $3.91,  held for the  benefit of UBS
Partners by former  director  Jeffrey  Keenan and current  directors  Charles J.
Delaney  and Justin S.  Maccarone;  and  (ii) 2,857,143  shares of Common  Stock
issuable  upon  conversion  of  150,000  shares  of  Preferred  Stock  currently
outstanding.  All of the outstanding Preferred Stock is owned by UBS Partners (a
wholly-owned subsidiary of Union Bank of Switzerland).

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

Since  January 1, 1996,  the Company has engaged in the  following  transactions
with directors and/or executive officers of the Company,  shareholders listed in
the Security Ownership Table or with businesses with which they are associated.

1. In February 1995, after obtaining a fairness opinion  indicating the proposed
sale of the assets for the agreed  upon  consideration  was fair to the  Company
from a financial  point of view and after the  transaction  was  approved by the
disinterested  members of the  Company's  Board of  Directors,  the Company sold
substantially  all of the assets of its prepaid  calling card business to Global
Link Teleco Corporation ("Global Link") for approximately $6.3 million. Upon the
sale, the Company  maintained the right to designate one member of Global Link's
Board of  Directors.  The Company  received $1.0 million in cash, a $5.3 million
promissory note due February 1998,  bearing interest at 8.5%, payable quarterly,
and shares of common  stock of Global  Link.  As a result of the  February  1995
transactions,  the Company's  interest in the outstanding common stock of Global
Link was 19.99%. At the time of such transaction,  Jody Frank was a director and
shareholder of Global Link.

     On March 1,  1996,  Global  Link  consummated  a  merger  transaction  (the
"Merger") with Global Telecommunications  Solutions, Inc. ("GTS"). In connection
with  the  Merger,  the  Company  exchanged  its  outstanding  notes  and  other
receivables  including accrued interest and its 19.9% equity ownership in Global
Link for shares of GTS common  stock,  $0.6  million in cash and $1.5 million of
notes receivable with various due dates through  September 1997. Jody Frank is a
shareholder of GTS.

                                       76

<PAGE>

     2. As disclosed in previous  proxy  statements,  the Company loaned certain
funds (the  "Company  Loans") to Jody Frank,  and  certain now former  executive
officers of the Company (the  "Borrowers") for the reasons described below. Each
of the Company Loans was made following  approval by the members of the Board of
Directors  who were not  parties to the  transactions  as a means to provide the
Borrowers with a vehicle to refinance certain  commercial bank indebtedness they
had incurred to exercise Company stock options and pay related income taxes. The
Borrowers exercised the stock options in December 1993 to purchase the Company's
Common Stock for  purposes of  increasing  the  Company's  shareholders'  equity
without  accessing  the  external  capital  markets.  The  Borrowers  personally
borrowed the funds to exercise  the options  from a commercial  bank and pledged
the Company's Common Stock issued upon exercise as collateral for the bank loans
("Bank  Loans").  This  equity  increase  in turn was a  significant  factor  in
permitting  the Company to increase its credit  facility  from $60.0  million to
$125.0 million in February 1994.

     Commencing in May 1994, as the market price of the stock declined, the bank
on  several  occasions  required  the  Borrowers  to pay down the Bank  Loans or
provide  additional  collateral.  The  Borrowers  approached  the  disinterested
members of the Company's Board of Directors to seek the Company's  assistance in
refinancing a portion of their Bank Loans. The Company then advanced the Company
Loans, including an aggregate of $213,217 to Mr. Frank, of which $143,217 was to
refinance  his bank loan and  $70,000  was in  connection  with the  payment  of
personal  income taxes  related to the phantom gain  incurred  upon the December
1993 exercise of the stock options mentioned above.

     In February  1996,  the Company  agreed to  restructure  the full principal
amount of Mr.  Frank's  loans plus accrued  interest in an  aggregate  amount of
$248,501.  In connection with the  restructuring,  the Company received from Mr.
Frank a stock pledge agreement  encumbering 35,000 shares of Common Stock of the
Company held by Mr. Frank. As restructured, $124.250.50 of Mr. Frank's loans are
evidenced by a non-recourse  promissory  note (which note limits  enforcement of
the note to the 35,000 pledged  shares of Common Stock) bearing  interest at the
rate of 6.43%  annually,  and payable in full on February 1, 2001. The remaining
$124,250.50  is evidenced by a promissory  note bearing  interest at the rate of
6.19% annually and payable in five annual installments  beginning on February 1,
2002.  Except for such restructured loan and related pledge of Common Stock, Mr.
Frank has no indebtedness to the Company.

     3.  In  April  1996,   the  Company   amended  its  credit   facility  with
Creditanstalt-Bankverein  to accomplish,  among other things, the following: (i)
Credistantstalt-Bankverein  waived defaults  arising under the credit  facility;
and, (ii) the line of credit under the credit  facility was  decreased  from $40
million to $10  million.  At the same time,  the Company  decreased to $5.25 the
exercise price of the warrants held by  Credistanstalt  American  Corporation to
acquire  Common  Stock or Series B Preferred  Stock of the Company  that had not
already been repriced. The warrants repriced in April 1996 consisted of warrants
to acquire  150,000,  300,000 and 50,000 shares at exercise  prices of $8.00 per
share, $9.33 per share and $9.00 per share, respectively. On March 26, 1997, the
Company  increased  its  credit  facility  with   Creditanstalt-Bankverein  from
$10,000,000  to  $20,000,000.  Since  January  1,  1996  the  Company  has  paid
Creditanstalt-Bankverein  $412,500  in fees as a lender in  connection  with the
Company's credit facilities.

                                       77

<PAGE>

                                     PART IV


ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(a) The following documents are filed with, and as a part of, this Annual Report
on Form 10-K.

     1. Financial Statements.

          For a complete list of the Financial Statements filed with this Annual
          Report  on Form  10-K,  see the  Index  to  Financial  Statements  and
          Schedules on Page 35.

     2. Financial Statement Schedules.

          The  following  Supplementary  Schedules  are filed  with this  Annual
          Report on Form 10-K:

          See Index to Financial Statements and Schedules on Page 35.

     3. Exhibits.

          (i) See Exhibit Index on Pages 80-82.

(b) Reports on Form 8-K.

          (1) A Current  Report on Form 8-K dated  October 24, 1996  relating to
          Item 5.


                                       78

<PAGE>
<TABLE>
<CAPTION>
                                   SIGNATURES

     Pursuant  to the  requirements  of  Section  13 or 15(d) of the  Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                                       PEOPLES TELEPHONE COMPANY, INC.


Date: March 31, 1997                   /s/ E. Craig Sanders                                              
                                       E. CRAIG SANDERS
                                       Chief Executive Officer

     Pursuant to the  requirements of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
Registrant and in the capacities and on the dates indicated.

  Signature                  Title                                   Date
- --------------------      ---------------------------------      --------------
<S>                       <C>                                    <C> 
/s/ E. Craig Sanders      President,
E. Craig Sanders          Chief Executive Officer, Director      March 31, 1997

/s/ Bonnie S. Biumi       Executive Vice President,
Bonnie S. Biumi           Chief Financial Officer                March 31, 1997

/s/ Teri L. Miller                         
Teri L. Miller            Corporate Controller                   March 31, 1997

/s/ Charles J. Delaney               
Charles J. Delaney        Director                               March 31, 1997

/s/ Jody Frank                             
Jody Frank                Director                               March 31, 1997

/s/ Robert E. Lund                       
Robert E. Lund            Director                               March 31, 1997

/s/ Justin S. Maccarone           
Justin S. Maccarone       Director                               March 31, 1997


</TABLE>





                                       79

<PAGE>
                                  EXHIBIT INDEX

I. Exhibits

*3.1 Amended and Restated Certificate of Incorporation as amended to the date of
filing of this Form 10-K.

3.2  Restated  Bylaws  adopted on  November  30,  1987  (incorporated  herein by
reference from the  Registration  Statement on Form 10, File No. 0-16479,  filed
with the Securities and Exchange Commission (the "SEC")

3.3 Form of Second Amended and Restated  Warrant  Agreement dated as of February
17, 1994  between the Company and  Creditanstalt  American  Corporation  ("CAC")
(incorporated  herein by reference to the  Company's  Annual Report on Form 10-K
for the year ended December 31, 1994). (File No. 0-16479)

3.4 First  Amendment to Second  Amended and  Restated  Warrant  Agreement  dated
October 30, 1995 between the Company and CAC  (incorporated  herein by reference
to the Company's  Quarterly  Report on Form 10-Q for the quarter ended September
30, 1995) (File No. 0-16479)

3.5 Second  Amendment to Second  Amended and Restated  Warrant  Agreement  dated
April 4, 1996 between the Company and CAC  (incorporated  herein by reference to
the  Company's  Quarterly  Report on Form 10-Q for the  quarter  ended March 31,
1996) (File No. 0-16479)

4.1 Fourth Amended and Restated Loan and Security  Agreement dated July 19, 1995
by and among the Company, the lenders named therein and Creditanstalt-Bankverein
(incorporated herein by reference to Form 8-K dated July 19, 1995). (File No. 0-
16479)

4.2 Waiver and First  Amendment  dated November 29, 1995 between the Company and
Credistanstalt-Bankverein  with regard to the Fourth  Amended and Restated  Loan
and Security  Agreement.  (incorporated  herein by  reference  to the  Company's
Annual  Report  on Form  10-K for the year  ended  December  3,  1995)(File  No.
0-16479)
 
4.3 Second Amendment dated April 4, 1996 to the Fourth Amended and Restated Loan
and  Security  Agreement  between  the  Company  and   Creditanstalt-Bankverein.
(incorporated herein by reference to the Company's Quarterly Report on Form 10-Q
for the year ended March 31, 1996) (File No. 0- 16479)

*4.4 Third  Amendment  dated March 26, 1997 to the Fourth  Amended and  Restated
Loan and Security Agreement between the Company and Creditanstalt-Bankverein.

4.5  Indenture,  dated as of July 15, 1995,  between the Company and First Union
National Bank of North  Carolina  (incorporated  herein by reference to Form 8-K
dated July 19, 1995). (File No. 0-16479)

10.1 Employment Agreement dated June 22, 1994 and related Stock Option Agreement
dated July 11, 1994  between the  Company and  Lawrence T. Ellman  (incorporated
herein by reference  to the  Company's  Annual  Report on Form 10-K for the year
ended December 31, 1995). (File No. 0-16479)
 
10.2 Employment Agreement dated July 11, 1994 and related Stock Option Agreement
dated July 11,  1994,  between the  Company  and Bonnie S. Biumi.  (incorporated
herein by reference  to the  Company's  Annual  Report on Form 10-K for the year
ended December 31, 1994). (File No. 0-16479)

10.3 Employment Agreement dated January 1, 1995 between the Company and Bruce W.
Renard  (incorporated herein by reference to the Company's Annual Report on Form
10-K for the year ended 1994). (File No. 0-16479)

                                       80

<PAGE>


10.4  AT&T  Commission  Agreement  dated  April  20,  1995 by and  between  AT&T
Communications,  Inc.  and the  Company  (incorporated  herein by  reference  to
Amendment No. 2 to Form S-3 Registration No. 33-58657).

10.5 Security Purchase Agreement between UBS Capital Corporation; Appian Capital
Partners,  L.L.C.  and the Company  dated July 3, 1995  (incorporated  herein by
reference  to Form 8-K dated July 19,  1995).  (File No.  0-16479)  

10.6 Letter  Agreement,  dated July 18,  1995,  among the  Company,  UBS Capital
Corporation,  UBS Partners,  Inc. and Appian Capital Partners,  L.L.C., amending
the Securities Purchase  Agreement,  dated as of July 3, 1995 among the Company,
UBS Capital Corporation and Appian Capital Partners, L.L.C. (incorporated herein
by reference to Form 8-K dated July 19, 1995). (File No. 0-16479)

10.7 Form of Stock  Purchase  Warrant  issued on July 19, 1995 to Appian Capital
Partners,  L.L.C.  (incorporated  herein by reference to Form 8-K dated July 19,
1995). (File No. 0-16479)

10.8 Form of Contingent  Stock  Purchase  Warrant issued on July 19, 1995 to UBS
Partners,  Inc.  (incorporated  herein by  reference  to Form 8-K dated July 19,
1995). (File No. 0- 16479)

10.9  Registration  Rights  Agreement  dated as of July 19,  1995  between  the
Company and UBS  Partners,  Inc.  (incorporated  herein by reference to Form 8-K
dated July 19, 1995). (File No. 0-16479) 

10.10 Asset Purchase Agreement dated as of November 1, 1995 between the Company,
PTC Cellular,  Inc. and Shared Technologies Cellular,  Inc. (incorporated herein
by reference to Form 8-K dated November 13, 1995). (File No. 0-16479)

10.11 1994 Stock Incentive Plan of the Company (incorporated herein by reference
to pages A-1  through  A-7 of the  Company's  1994 Proxy  Statement).  (File No.
0-16479)

10.12 1987 Non-Qualified Stock Option Plan (incorporated  herein by reference to
the Company's  Registration  Statement on Form S-8  (Registration  Statement No.
33-58603) filed on April 13, 1995. (File No. 0-16479)

10.13  1987   Non-Qualified   Stock  Option  Plan  for  Non-Employee   Directors
(incorporated  herein by reference to the  Company's  Registration  Statement on
Form S-8  (Registration  Statement No.  33-58603) filed on April 13, 1995. (File
No. 0-16479)

10.14 1993  Non-Employee  Director  Stock  Option Plan  (incorporated  herein by
reference to pages A-1 through A-4 of the Company's 1993 Proxy Statement). (File
No. 0-16479)

*10.15  Amendment  dated  January 10, 1996 to Employment  Agreement  between the
Company and Bonnie S. Biumi.

10.16  Employment  Agreement  dated May 2, 1996 between the Company and E. Craig
Sanders.(incorporated  herein by reference to the Company's  Quarterly Report on
Form 10-Q for the Quarter ended March 31, 1996). (File No. 0-16479)

10.17 Employment Agreement dated August 15, 1996 between the Company and Neil N.
Snyder, III. (incorporated herein by reference to the Company's Quarterly Report
on Form 10-Q for the Quarter ended September 30, 1996). (File No. 0-16479)

                                       81
<PAGE>

*10.18 Amendment dated January 27, 1997 to the Employment  Agreement between the
Company and Lawrence T. Ellman.

*10.19  Letter  Agreement  dated April 30, 1996 between the Company and C. Keith
Pressley. 

*21 List of Subsidiaries

*23.1 Consent of Ernst & Young LLP

*23.2 Consent of Price Waterhouse LLP

*27 Financial Data Schedule (for SEC use only)



- --------------
* Filed with this Annual Report on Form 10-K.

                                       82


                                  Exhibit 3.1

                    RESTATED CERTIFICATE OF INCORPORATION OF

                         PEOPLES TELEPHONE COMPANY, INC.

                            under Section 807 of the

                            Business Corporation Law


     Peoples Telephone Company, Inc., a corporation organized and existing under
the laws of the State of New York,  does hereby certify  pursuant to Section 807
of the Business Corporation Law, that:

     1. The name of the corporation is Peoples Telephone  Company,  Inc. (formed
under the name of Shirts Unlimited Franchise, Inc.) (the "Corporation").

     2. The Corporation  originally filed its Certificate of Incorporation  with
the New York Department of State on September 5, 1968.

     3. This  Restated  Certificate  of  Incorporation  includes  the  following
amendments:

     Paragraphs ONE through TEN of the Certificate of Incorporation  are amended
to refer to the Corporation as the "Corporation."

     Paragraph  SECOND of the Certificate of Incorporation is amended to read as
follows:

          "SECOND:  The Corporation may engage in any lawful act or activity for
          which corporations may be organized under the laws of the State of New
          York and shall not engage in any act or activity requiring the consent
          or approval of any state official,  department,  board agency or other
          body without such consent or approval first being obtained."

     Paragraph  FOURTH,  Section III(c) has been deleted and all of the Sections
in Paragraph FOURTH have been (i) renumbered to correspond with the numbering in
this  Restated  Certificate  of  Incorporation  and  (ii) amended  to change the
definition of the Series A Preferred Stock from  "Preferred  Stock" to "Series A
Preferred Stock." Paragraph FOURTH,  Sections II(A)(2),  II(A)(4)(d),  II(A)(5),
II(A)(6)(D)(v)   and   II(A)(6)(b)(ix)   of  the   renumbered   Certificate   of
Incorporation are amended to read as follows:

          FOURTH: Section II(A)(2):

     2. Dividends.

     (a) The Corporation  shall pay dividends on the Series A Preferred Stock at
an annual  rate of $1,200  per 100 shares (or $12 per  share),  computed  on the
basis of a

                                       1
<PAGE>

360-day  year,  30-day month,  and no more.  Dividends on the Series A Preferred
Stock shall  accrue  monthly on the first day of each month.  Dividend  payments
shall be made  semi-annually in cash on February 1st and August 1st in each year
to holders of record on a date not more than forty days preceding the respective
semi-annual  dividend  payment  dates,  fixed for that  purpose  by the Board of
Directors.  The first semi-annual  dividend payment shall be payable February 1,
1988 and shall be  computed  on the above basis from the date of issuance of the
Series A Preferred Stock to the respective holders."

          "FOURTH: Section II(A)(4)(d):

     (d)  Consents  in Lieu of Voting.  Whenever  the vote of the holders of the
Series A Preferred  Stock is required at a meeting or  permitted to be taken for
or in connection with any corporate action, the meeting and vote of such holders
may be dispensed with upon the written  consent of holders of Series A Preferred
Stock having all of the outstanding shares."

          "FOURTH: Section II(A)(5):

     5.  Liquidation.  Repayment  of the  Purchase  Price of each 100  shares of
Series A  Preferred  Stock  (but in no  event  payment  of  accrued  and  unpaid
dividends)  shall  be  secured  by  five  of  the  Corporation's  operating  pay
telephones  pursuant to security  agreements  between  the  Corporation  and the
holders  of the  Series A  Preferred  Stock (the  "Security  Agreements").  Upon
liquidation of the  Corporation,  the holders of Series A Preferred  Stock shall
have the rights  granted to them  pursuant to the  Security  Agreements.  To the
extent that a holder of Series A Preferred Stock has not received the equivalent
of One Hundred Dollars  ($100.00) per share through  enforcement of the holder's
rights  pursuant  to the  Security  Agreement  and to the  extent  there are any
accrued and unpaid  dividends,  the Series A Preferred  Stock shall be preferred
upon  liquidation  over the Common Stock and any other class or classes of stock
of the  Corporation  ranking  junior in rights and  preferences  to the Series A
Preferred Stock upon liquidation.  Holders of shares of Series A Preferred Stock
shall be entitled to be paid,  after full  payment is made on any stock  ranking
prior to the Series A Preferred Stock as to rights and  preferences  (but before
any  distribution  is made to the  holders of the Common  Stock and such  junior
stock) upon the voluntary or involuntary dissolution,  liquidation or winding up
of the Corporation. The amount payable on each share of Series A Preferred Stock
in the event of the voluntary or involuntary dissolution, liquidation or winding
up of the Corporation  shall be One Hundred Dollars  ($100.00) per share plus an
amount equal to all accrued and unpaid dividends (including interest, if any, as
provided  above) to and  including the date of payment and no more less the fair
market  value of the assets  received by the holder of Series A Preferred  Stock
pursuant  the  remedies  set  forth  in the  Security  Agreement.  Upon any such
liquidation, dissolution or winding up of the Corporation, if its net assets are
insufficient  to permit the  payment in full of the amounts to which the holders
of all  outstanding  shares of Series A Preferred Stock are entitled as provided
above, the entire net assets of the Corporation remaining (after full payment is
made on any stock ranking prior to the Series A Preferred Stock as to rights and
preferences)  shall be  distributed  among  the  holders  of  shares of Series A
Preferred Stock in

                                        2


<PAGE>

amounts proportionate to the full preferential amounts to which they and holders
of shares of preferred  stock in parity with the Series A Preferred  Stock as to
rights  and  preferences  are  respectively  entitled.  For the  purpose of this
Section  II(A)(5),  the voluntary sale, lease,  exchange or transfer,  for cash,
shares of stock, securities or other consideration,  of all or substantially all
the  Corporation's  property or assets to, or its  consolidation or merger with,
one or more corporations shall not be deemed to be a liquidation, dissolution or
winding up of the  Corporation,  voluntary or involuntary.  Notwithstanding  the
foregoing, if any holder of Series A Preferred Stock converts Series A Preferred
Stock to Common Stock pursuant to Section  II(A)(6),  the right to  preferential
liquidation rights pursuant to this Section, including,  without limitation, the
rights pursuant to the Security Agreement, shall be immediately terminated."

          "FOURTH: Section II(A)(6)(b)(v)

     (v) If the  Corporation  issues  Common Stock at a price less than the then
current  exercise price per share as determined and provided in Subsection  (vi)
below, then the number of shares of Common Stock into which each share of Series
A  Preferred  Stock shall  thereafter  be  convertible  shall be  determined  as
follows:  the number of shares of Common Stock into which each share of Series A
Preferred  Stock was  convertible  immediately  prior to the date of issuance of
such Common  Stock shall be  multiplied  by a fraction,  the  numerator of which
shall be the sum of the number of shares of Common Stock outstanding at the date
of the issuance plus the number of additional  shares of Common Stock so issued,
and the  denominator or which shall be the sum of the number of shares of Common
Stock  outstanding  at the date of the  issuance  plus the  number  of shares of
Common Stock which the aggregate  offering price that the total number of shares
so  offered  would  purchase  at the  current  exercise  price per  share.  This
adjustment shall become effective immediately after the issuance of Common Stock
wholly  or in part for a  consideration  other  than  cash.  The  amount  of the
consideration  other than cash received by the Corporation shall be deemed to be
the fair value of the  consideration as determined in good faith by the Board of
Directors of the  Corporation,  which  determination  shall be conclusive of the
fair market value."

          "FOURTH: Section II(A)(6)(b)(ix):

     (ix) The  Corporation  shall  pay to the  holders  of  shares  of  Series A
Preferred Stock surrendered for conversion as soon as practicable after the date
the  shares  are  surrendered  for  conversion  an amount  in cash  equal to all
dividends  scheduled  to have  been paid in  accordance  with  Section  II(A)(2)
(including interest,  if any, as provided above) to the date of conversion which
have not been paid except that if the  Corporation  may not  lawfully  under New
York Law make the cash payment it shall issue to each holder its  obligation  to
make the payment at the earliest date on which it may lawfully make the payment.

     Paragraph FIFTH of the Certificate of  Incorporation  is amended to read as
follows:


                     

                                       3
<PAGE>

     "FIFTH:  The  Secretary  of  State  of the  State  of New  York  is  hereby
designated as the agent of the  Corporation  upon whom any process in any action
or  proceeding  against it may be served.  The address to which the Secretary of
State  shall  mail a copy of process in any  action or  proceeding  against  the
Corporation  which may be served upon it is: Peoples  Telephone  Company,  Inc.,
7879 N.W. 53rd Street, Miami, Florida 33126."

     Paragraph SEVENTH of the Certificate of Incorporation is amended to read as
follows:

               "SEVENTH:  The name and  address  within the State of New York of
               the registered agent of the Corporation upon whom process against
               it may be served are as follows:"

                      Name                          Address

                CT Corporation System               1633 Broadway
                                                    New York, New York 10019

     Paragraph TENTH of the Certificate of  Incorporation  is amended to add the
following second paragraph:

               A  director  shall  not  be  liable  to  the  Corporation  or its
          shareholders  for  damages  for any breach of duty in his  capacity as
          director unless (i) a judgment or other final adjudication  adverse to
          the director  establishes that his acts or omissions were in bad faith
          or involved  intentional  misconduct or a knowing  violation of law or
          that  he  personally  gained  in  fact a  financial  profit  or  other
          advantage  to  which  he was not  legally  entitled  or that  his acts
          violated  section  719 of the  Business  Corporation  Law or  (ii) the
          liability of any director for any act or omission which occurred prior
          to the adoption of this paragraph by the Corporation.

     4. This  Restated  Certificate  of  Incorporation  has been approved by the
Board of Directors and the  shareholders of the Company at a duly called meeting
of the directors and the shareholders and as authorized by Sections 801, 803 and
807 of the Business Corporation Law.

     5. The text of the Certificate of Incorporation of the Company,  as amended
and previously restated, is hereby restated with the amendments described above,
effective on the filing date of this  instrument  with the Secretary of State of
New York, to read as follows:

     FIRST: The name of the Corporation is:

                         PEOPLES TELEPHONE COMPANY, INC.



                                       4
<PAGE>

     SECOND:  The Corporation may engage in any lawful act or activity for which
corporations  may be organized under the laws of the State of New York and shall
not engage in any act or activity requiring the consent or approval of any state
official,  department,  board,  agency or other  body  without  such  consent or
approval first being obtained.

     THIRD:  The city and the  county  within the State of New York in which the
office of the Corporation is to be located are as follows:

                       City                  County

                       New York              New York

     FOURTH: Capital Stock. The total number of shares of all classes of capital
stock  which  the  Corporation  shall  have  the  authority  to  issue  and have
outstanding is 15,000,000 of which  10,000,000  shall be Common Stock, par value
$.01 per share,  and  5,000,000  shall be  Preferred  Stock,  par value $.01 per
share.  The shares may be issued from time to time as authorized by the Board of
Directors  without further approval of shareholders.  The  consideration for the
issuance of the shares shall be paid in full before their issuance and shall not
be less than the par value. Future services shall not constitute payment or part
payment for the issuance of shares of the Corporation. The consideration for the
shares  shall  be cash,  tangible  or  intangible  property,  labor or  services
actually performed for the Corporation,  or any combination of the foregoing. In
the  absence of actual  fraud in the  transaction,  the value of such  property,
labor or services as determined by the Board of Directors of the Company,  shall
be conclusive.  Upon payment of such consideration,  such shares shall be deemed
to be fully paid and nonassessable.

     I Common  Stock.  Each share of Common  Stock shall have the same  relative
rights as and be identical  in all respects  with all the other shares of Common
Stock.

     II  Preferred  Stock.  The  Preferred  Stock may be issued in series by the
Board of Directors  from time to time,  each series with such  dividend  rights,
voting rights, liquidation preferences, redemption rights, conversion rights and
other rights and  preferences  as the Board of  Directors  may from time to time
provide, as authorized by applicable laws.

          A. Series A Preferred Stock

          1.  Designation  and Rank.  The first  series  of  preferred  stock is
     designated "Series A Preferred Stock", and the number of shares which shall
     constitute such Series shall be 100,000  shares,  par value $.01 per share.
     All shares of Series A Preferred  Stock shall rank equally and be identical
     in all  respects.  Except as  specifically  limited by the terms of Section
     II(A)(4)(C)(ii)  of this  Article  FOURTH,  the  Corporation  shall  not be
     restricted from issuing additional securities of any kind, including shares
     of preferred stock of any class, series or designation (including,  without
     limitation,  preferred stock ranking in parity as to rights and preferences
     with the Series A Preferred Stock) now or hereafter authorized.


                                       5
<PAGE>
                                                         
          2. Dividends.

               (a) The Corporation shall pay dividends on the Series A Preferred
          Stock at an annual  rate of $1,200 per 100 shares (or $12 per  share),
          computed on the basis of a 360-day year,  30-day  month,  and no more.
          Dividends on the Series A Preferred  Stock shall accrue monthly on the
          first day of each month. Dividend payments shall be made semi-annually
          in cash on  February  1st and  August  1st in each year to  holders of
          record on a date not more than forty  days  preceding  the  respective
          semi-annual  dividend  payment  dates,  fixed for that  purpose by the
          Board of Directors.  The first  semi-annual  dividend payment shall be
          payable February 1, 1988 and shall be computed on the above basis from
          the date of issuance of the Series A Preferred Stock to the respective
          holders.

               (b) The Series A  Preferred  Stock shall be  preferred  as to the
          payment  of  dividends  over the Common  Stock and any other  class or
          classes  of stock of the  Corporation  ranking  junior in  rights  and
          preferences to the Series A Preferred Stock. Dividends on the Series A
          Preferred  Stock  shall  be paid  before  any  dividends  (other  than
          dividends  payable in Common  Stock) on any such junior stock shall be
          declared and set apart for payment or paid.

               (c) All dividends  payable on the Series A Preferred  Stock shall
          be cumulative.

               (d) Accruals of dividends shall not bear interest except when the
          Corporation  may legally  pay  dividends  under the New York  Business
          Corporation  Law ("New York Law") but does not make such  payments  as
          set forth  above.  In such  instances,  accrued  dividends  shall bear
          interest at a rate of 15% per annum until paid. The Corporation  shall
          give the holders of Series A Preferred Stock 15 days written notice by
          certified mail, return receipt requested,  prior to the payment of any
          such deferred dividends so that such holders may elect, within 15 days
          after  receipt of such  notice,  to receive  that  number of shares of
          Common Stock of the  Corporation  that is  determined  by dividing the
          amount of the deferred dividends by the current exercise price then in
          effect as determined in accordance  with Section  II(A)(6)(b)(vi)  and
          the amount of accrued  interest  shall be paid in cash. The provisions
          of this  Section  II(A)(2)(d)  shall not be  construed  to modify  the
          obligation  of the  Corporation  to pay  dividends  on  the  Series  A
          Preferred Stock as set forth above or to serve as the exclusive remedy
          of the  holders of Series A  Preferred  Stock as set forth above or to
          serve as the  exclusive  remedy of the  holders of Series A  Preferred
          Stock in the event of nonpayment of dividends.

          3. Redemption.

               (a)  Optional  Redemption.  From and after  August 1,  1988,  the
          Corporation,  at the option of the Board of Directors  may, with funds
          legally  available for such purpose under New York Law,  redeem at any
          time or from  time to time the  whole  or any part of the  outstanding
          shares  of  Series  A  Preferred  Stock  at  the  following  per-share
          redemption prices:


                             

                                       6
<PAGE>

               If Redeemed During
                 the 12 Months
                  Ending August 1               Redemption Price
               -------------------              ----------------

                1989                                  $150
                1990                                   140
                1991                                   130
                1992                                   120
                1993 or thereafter                     100

plus an amount equal to all accrued and unpaid dividends (including interest, if
any, as provided above) to and including the redemption date.

               (b) Pro Rata  Redemption.  If less  than all  shares  of Series A
          Preferred Stock are redeemed at any time under this Section  II(A)(3),
          shares of Series A Preferred Stock held by each holder of record shall
          be called for redemption  pro rata,  according to the number of shares
          of Series A Preferred Stock held by each holder, subject,  however, to
          adjustments  equitably  determined  by the  Corporation  to avoid  the
          redemption of fractional shares.

               (c)  Redemption  Procedures.  Any redemption of any or all of the
          outstanding  shares of Series A Preferred Stock,  whether mandatory or
          optional,  shall be effected in accordance with the provisions of this
          Section  II(A)(5)(c).  (i) Any  such  redemption  shall be effected by
          written notice given by certified or registered mail, postage prepaid,
          not less than  thirty  days nor more than fifty days prior to the date
          fixed for  redemption  to the  holders of record of Series A Preferred
          Stock whose shares are to be redeemed at their respective addresses as
          they appear on the books of the Corporation. Each notice of redemption
          shall specify the date fixed for redemption,  the redemption price and
          place of payment,  and if less than all outstanding shares of Series A
          Preferred  Stock are to be redeemed,  the number of shares of Series A
          Preferred  Stock held by each holder of record  which are being called
          for  redemption;  (ii) On the date fixed for  redemption  of shares of
          Series A Preferred Stock,  the Corporation  shall, and at any time not
          more than five days prior to the date, deposit the aggregate amount of
          the redemption price of the shares called for redemption,  except that
          no deposit  shall be required with respect to any a shares which prior
          to the date of deposit have been converted pursuant to the exercise of
          any  conversion  right.  The deposit shall be made with a bank,  trust
          company  or  transfer   agent,   designated  in  the  notice  of  such
          redemption,  having a combined  capital surplus and undivided  profits
          aggregating at least Fifteen Million Dollars  ($15,000,000) and formed
          under the laws of the United States or any state, in trust for payment
          to the holders of the shares of Series A Preferred  Stock being called
          for   redemption   and  deliver   irrevocable   written   instructions
          authorizing  the bank or trust company to apply the deposit  solely to
          the  redemption  of the shares of Series A Preferred  Stock called for
          redemption.  Any part of the deposit not required  for the  redemption
          because of the exercise of any  conversion  right of the shares called
          for  redemption  shall  be  released  or  repaid  to the  Corporation;
          (iii) after notice of redemption duly given and the

                                       7
<PAGE>

redemption price of the shares being called for redemption  deposited,  then all
shares of  Series A  Preferred  Stock  called  for  redemption  shall  forthwith
(whether or not the date for redemption has occurred or the certificates for the
shares have been  surrendered) be deemed no longer  outstanding for any purpose,
and all rights with respect to such shares shall  thereupon cease and terminate,
except  for the  right of the  holders  of the  shares to  receive,  out of such
deposit in trust, on the redemption date, the redemption price to which they are
entitled,  without interest,  other than as provided above, and except the right
of the  holders of such  shares to  convert  the shares at any time prior to the
redemption date fixed into shares of Common Stock;  (iv) If any holder of shares
of Series A Preferred  Stock called for redemption  shall,  after the mailing by
the  Corporation  of  notice  of  redemption  and  prior to the date  fixed  for
redemption,  convert any shares of Series A  Preferred  Stock,  their  shares of
Series A Preferred Stock (not exceeding, however, the number of shares of Series
A  Preferred  Stock  held  by the  holder  which  shall  have  been  called  for
redemption)  shall be deemed to  constitute  shares of Series A Preferred  Stock
held by the  holder  which  have been  called for  redemption;  (v) In  case any
certificate  for shares of Series A Preferred Stock is surrendered by the holder
for  payment  in  connection  with  redemption  of only a portion  of the shares
represented  thereby,  the Corporation shall deliver to or upon the order of the
holder a  certificate  or  certificates  for the  number  of  shares of Series A
Preferred Stock  represented by the surrendered  certificate which are not being
redeemed.

     If any holder of Series A Preferred Stock called for redemption  shall not,
within six years after deposit by the  Corporation of funds for the  redemption,
claim the amount  deposited for redemption,  the bank, trust company or transfer
agent with which the funds were deposited  shall,  upon demand,  pay over to the
Corporation the balance of the amount  deposited and the bank,  trust company or
transfer agent shall thereupon be relieved of all  responsibility to the holder,
who  shall  thereafter  look  solely  to  the  Corporation  for  payment  of the
redemption price of his shares.

               (d) No  Reissue.  Shares of Series A  Preferred  Stock which have
          been  converted  by the holder or  redeemed,  purchased  or  otherwise
          acquired by the Corporation shall be canceled and may not be reissued.

          4. Voting Rights.

               (a) General.  Except as otherwise specifically provided herein or
          by New York Law, the holders of Series A Preferred  Stock shall not be
          entitled to vote on any matters  required or permitted to be submitted
          to the  shareholders of the  Corporation  for their approval.  In each
          instance  the holder  shall be  entitled to one vote for each share of
          Series A Preferred Stock held.

               (b) Class Voting Rights.  The holder of Series A Preferred  Stock
          shall be entitled to vote with respect to, and the affirmative vote of
          the holders of at least two-thirds of the shares of Series A Preferred
          Stock then  outstanding  shall be required,  to authorize  each of the
          following except in the case of Section (i) below in which case

                                        8
<PAGE>

the  affirmative  vote of all of the  shares of Series A  Preferred  Stock  then
outstanding shall be required.

          (i) the  cancellation  of any  accumulated  dividends on any shares of
     Series A Preferred  Stock,  changes in  dividends on any shares of Series A
     Preferred Stock, changes in dividend or redemption amounts,  changes in the
     rate of conversion or the current exercise price as provided herein, or any
     changes in the terms hereof which,  together with all previous changes,  if
     any, extend the date of payment of any dividend or redemption  payment to a
     period 12 months  in excess of the dates for each such  payments  set forth
     herein without giving effect to any previous changes;

          (ii) the payment or declaration of any dividend or  distribution on or
     the  redemption,   acquisition,  whether  directly  or  indirectly  by  the
     Corporation or any subsidiary for value,  of any Common Stock, or any other
     class or series of stock which does not rank in parity with or prior to the
     Series A  Preferred  Stock as to  rights  and  preferences,  excepting  the
     payment of  dividends  solely in shares of Common  Stock,  until  dividends
     accumulated  on the  Series A  Preferred  Stock  in  respect  of all  prior
     dividend periods are paid in full;

          (iii) the issuance of any shares of a class or series of stock ranking
     prior to the Series A Preferred Stock as to rights and preferences; or

          (iv) the amendment,  alteration, or repeal of any of the provisions of
     Article  FOURTH,   Section  II(A)  of  the  Corporation's   Certificate  of
     Incorporation  other  than as  provided  in Section  II(A)(4)(ii)  so as to
     alter, change, or limit the preferences,  rights, or powers of the Series A
     Preferred Stock.

     Any  amendment  of  the  class  voting  rights  provided  in  this  Section
II(A)(4)(b)  shall be by the same vote as is provided for the class voting right
to be amended.

               (c)  Acquisition  of  Preferred  Stock.  So long as any  Series A
          Preferred Stock is  outstanding,  no Series A Preferred Stock shall be
          directly or indirectly  acquired by the  Corporation or any subsidiary
          except (i) as a result of conversion in accordance with the provisions
          hereof,  (ii) by  redemption by the Corporation in accordance with the
          provisions  hereof,  or (iii) by purchase  ratably from all  tendering
          holders  in  proportion  of the  number  of shares  tendered  by them,
          pursuant to an offer, remaining in effect for at least twenty days, to
          purchase at a specified price or  consideration  per share made to all
          holders of record of Series A Preferred Stock.

               (d) Consents in Lieu of Voting.  Whenever the vote of the holders
          of the Series A Preferred  Stock is required at a meeting or permitted
          to be taken  for or in  connection  with  any  corporate  action,  the
          meeting and vote of such holders may be dispensed

                                        9
<PAGE>

with upon the written  consent of holders of Series A Preferred Stock having all
of the outstanding shares.

          5. Liquidation.  Repayment of the Purchase Price of each 100 shares of
     Series A  Preferred  Stock (but in no event  payment of accrued  and unpaid
     dividends)  shall be secured  by five of the  Corporation's  operating  pay
     telephones  pursuant to security agreements between the Corporation and the
     holders of the Series A Preferred Stock (the "Security  Agreements").  Upon
     liquidation  of the  Corporation,  the holders of Series A Preferred  Stock
     shall have the rights granted to them pursuant to the Security  Agreements.
     To the extent  that a holder of Series A Preferred  Stock has not  received
     the  equivalent  of  One  Hundred  Dollars   ($100.00)  per  share  through
     enforcement of the holder's rights  pursuant to the Security  Agreement and
     to the extent  there are any  accrued  and unpaid  dividends,  the Series A
     Preferred Stock shall be preferred upon  liquidation  over the Common Stock
     and any other class or classes of stock of the  Corporation  ranking junior
     in rights and preferences to the Series A Preferred Stock upon liquidation.
     Holders of shares of Series A Preferred Stock shall be entitled to be paid,
     after  full  payment  is made on any stock  ranking  prior to the  Series A
     Preferred Stock as to rights and preferences  (but before any  distribution
     is made to the holders of the Common Stock and such junior  stock) upon the
     voluntary  or  involuntary  dissolution,  liquidation  or winding up of the
     Corporation.  The amount payable on each share of Series A Preferred  Stock
     in the event of the voluntary or  involuntary  dissolution,  liquidation or
     winding up of the Corporation  shall be One Hundred  Dollars  ($100.00) per
     share plus an amount equal to all accrued and unpaid  dividends  (including
     interest,  if any, as provided  above) to and including the date of payment
     and no more less the fair market value of the assets received by the holder
     of Series A Preferred Stock pursuant the remedies set forth in the Security
     Agreement.  Upon any such  liquidation,  dissolution  or  winding up of the
     Corporation,  if its net assets are  insufficient  to permit the payment in
     full of the  amounts  to which the  holders  of all  outstanding  shares of
     Series A Preferred  Stock are  entitled as provided  above,  the entire net
     assets of the  Corporation  remaining  (after  full  payment is made on any
     stock  ranking  prior to the  Series A  Preferred  Stock as to  rights  and
     preferences)  shall be distributed  among the holders of shares of Series A
     Preferred Stock in amounts  proportionate to the full preferential  amounts
     to which they and holders of shares of  preferred  stock in parity with the
     Series A  Preferred  Stock as to rights and  preferences  are  respectively
     entitled.  For the purpose of this Section  II(A)(5),  the voluntary  sale,
     lease, exchange or transfer, for cash, shares of stock, securities or other
     consideration,  of all or substantially all the  Corporation's  property or
     assets to, or its  consolidation  or merger with, one or more  corporations
     shall not be deemed to be a  liquidation,  dissolution or winding up of the
     Corporation,  voluntary or involuntary.  Notwithstanding the foregoing,  if
     any holder of Series A Preferred Stock converts Series A Preferred Stock to
     Common  Stock  pursuant  to  Section  II(A)(6),  the right to  preferential
     liquidation rights pursuant to this Section, including, without limitation,
     the  rights  pursuant  to the  Security  Agreement,  shall  be  immediately
     terminated.


                                       10
<PAGE>

          6. Conversion Provisions.

               (a) Subject to the following provisions for adjustment, shares of
          Series  A  Preferred  Stock  shall be  convertible  at any time at the
          option of the holder,  upon  surrender to the  transfer  agent for the
          Series A Preferred  Stock or the  Corporation  of the  certificate  or
          certificates  evidencing  the shares to be converted,  into fully paid
          and  nonassessable  shares of Common Stock of the  Corporation  at the
          rate of 25 shares of Common Stock for each share of Series A Preferred
          Stock  surrendered for conversion.  The right to convert shares of the
          Series A Preferred Stock called for redemption  shall terminate on the
          date fixed for redemption  provided that the  Corporation has complied
          with Section II(A)(3)(c).

               (b) The  number of shares of Common  Stock  into which a share of
          Series A Preferred Stock is convertible shall be subject to adjustment
          from time to time only as follows:

          (i) After the date on which  shares  of Series A  Preferred  Stock are
     first  issued,  if the  number of  outstanding  shares  of Common  Stock is
     increased by a dividend  declared  payable in shares of Common Stock to all
     holders of Common Stock or by a subdivision of shares of Common Stock, then
     the  number  of  shares  of  Common  Stock  into  which a share of Series A
     Preferred  Stock is  convertible  shall be increased in  proportion  to the
     increase in the outstanding  shares of Common Stock.  This adjustment shall
     become  effective  immediately  after the  opening of  business  on the day
     following the date on which the  Corporation  takes a record of the holders
     of Common Stock for the purpose of  entitling  them to receive the dividend
     or the day upon which such subdivision becomes effective.

          (ii) After the date on which  shares of Series A  Preferred  Stock are
     first  issued,  if the number of  outstanding  shares of Common  Stock,  is
     decreased by a combination of shares of Common Stock,  the number of shares
     of  Common  Stock  into  which a share  of  Series  A  Preferred  Stock  is
     convertible  shall be  decreased  in  proportion  to such  decrease  in the
     outstanding  shares of Common Stock. This adjustment shall become effective
     immediately  after  the  opening  of  business  on the day upon  which  the
     combination becomes effective.

          (iii) For the purpose of making the adjustments referred to in Section
     (i) and (ii), the books of the Corporation shall control in determining the
     number of  outstanding  shares of Common Stock and the number of additional
     shares  issued or  decreased  in shares as a result of any stock  dividend,
     subdivision or combination.

          (iv) If the Corporation distributes to all holders of its Common Stock
     any assets (other than any distribution payable out of retained earnings or
     any cash dividend), rights to subscribe, evidences of indebtedness or other
     securities of the

                                       11
<PAGE>

Corporation (other than Common Stock), then the number of shares of Common Stock
into  which  each  share  of  Series  A  Preferred  Stock  convertible  shall be
determined  as  follows:  the  number of shares of Common  Stock into which each
share of  Series A  Preferred  Stock  was  convertible  on the date  immediately
preceding  the  record  date  for the  distribution  shall  be  multiplied  by a
fraction,  the  numerator  of which  shall be the  current  exercise  price  (as
determined  and  provided in  Subsection  (vi) below) of the Common Stock on the
record date and the denominator of which shall be the current exercise price per
share less the then fair market value, as determined in a resolution  adopted by
the Board of Directors,  which shall be  conclusive  evidence of the fair market
value of the portion of the assets or evidences of  indebtedness  or  securities
distributed  or of the  subscription  rights  applicable  to one share of Common
Stock. This adjustment shall become effective retroactive  immediately after the
record  date for the  determination  of  shareholders  entitled  to receive  the
distribution.

          (v) If the  Corporation  issues  Common Stock at a price less than the
     then  current  exercise  price  per share as  determined  and  provided  in
     Subsection (vi) below, then the number of shares of Common Stock into which
     each share of Series A Preferred  Stock  shall  thereafter  be  convertible
     shall be determined  as follows:  the number of shares of Common Stock into
     which each share of Series A Preferred  Stock was  convertible  immediately
     prior to the date of issuance of such Common Stock shall be multiplied by a
     fraction,  the  numerator of which shall be the sum of the number of shares
     of Common Stock  outstanding at the date of the issuance plus the number of
     additional  shares of Common Stock so issued,  and the denominator of which
     shall be the sum of the number of shares of Common Stock outstanding at the
     date of the  issuance  plus the number of shares of Common  Stock which the
     aggregate  offering  price that the total number of shares so offered would
     purchase at such current  exercise price per share.  This adjustment  shall
     become effective  immediately  after the issuance of Common Stock wholly or
     in  part  for  a   consideration   other  than  cash.  The  amount  of  the
     consideration  other than cash received by the Corporation  shall be deemed
     to be the fair value of the  consideration  as  determined in good faith by
     the Board of Directors of the  Corporation,  which  determination  shall be
     conclusive of the fair market value.

          (vi) For purposes of the computation  specified under Subsections (iv)
     and (v) above,  the current  exercise price per share of Common Stock shall
     be deemed to be $4.00 per share adjusted  proportionately to reflect any of
     the  adjustments  required by  Sections  (i) and (ii) above and as adjusted
     pursuant to the provisions of Subsections (iv) and (v) above.

          (vii) If the Corporation  merges or consolidates  with or into another
     corporation or in case of any sale or conveyance to another  corporation of
     all or

                                       12
<PAGE>

substantially all the assets of the Corporation or if the Corporation  issues by
reclassification   or  recapitalization  of  Common  Stock  any  shares  of  the
Corporation,  the  holder  of each  share  of  Series  A  Preferred  Stock  then
outstanding  shall have the right  thereafter,  so long as his conversion rights
exist,  to  convert  each  share into the kind and amount of shares of stock and
other securities and property receivable upon the consolidation,  merger,  sale,
conveyance,  reclassification  or  recapitalization by a holder of the number of
shares  of Common  Stock  into  which  each  share  might  have  been  converted
immediately   prior   to   the   consolidation,    merger,   sale,   conveyance,
reclassification or  recapitalization  and shall have no other conversion rights
under these provisions;  provided,  that effective  provisions shall be made, in
the  Articles or  Certificate  of  Incorporation  of the  resulting or surviving
corporation  or  otherwise,  so that the  provisions  for the  protection of the
conversion  rights of the shares of Series A Preferred Stock shall thereafter be
applicable,  as nearly as they  reasonably  may be, to any other shares of stock
and other  securities and property  deliverable upon conversion of the shares of
Series A Preferred Stock remaining  outstanding or other convertible  securities
received  by the  holders  in  place  thereof;  and  provided  further  that any
resulting or surviving  corporation  shall  expressly  assume the  obligation to
deliver, upon the exercise of the conversion privilege, shares, other securities
or property as the holders of the shares of Series A Preferred  Stock  remaining
outstanding  or other  convertible  securities  received by the holders in place
thereof, shall be entitled to receive pursuant to these provisions,  and to make
provisions  for the  protection of the conversion  right as provided  above.  If
securities or property  other than Common Stock shall be issuable or deliverable
upon conversion, then all references in this Subsection (vii) shall be deemed to
apply, so far as appropriate and as nearly as may be, to the other securities or
property.

     Provided, however, that in the event of any merger in which the Corporation
is not the survivor,  each holder of Series A Preferred  Stock,  at the holder's
election  exercised in writing within 15 days after the merger, may receive $100
per share cash plus accrued dividends (including  interest,  if any, as provided
above) in lieu of the stock, securities or other property provided for above.

          (viii) No  fractional  share of Common  Stock shall be issued upon any
     conversion  but,  in lieu  thereof,  there  shall be paid to the  holder of
     shares of Series A Preferred  Stock  surrendered  for conversion as soon as
     practicable  after the date the shares are  surrendered  for  conversion an
     amount in cash equal to the same  fraction of the current  market price per
     share of Common  Stock,  unless the Board of Directors  shall  determine to
     adjust fractional shares in some other manner.

          (ix) The  Corporation  shall pay to the  holders of shares of Series A
     Preferred Stock surrendered for conversion as soon as practicable after the
     date the shares are  surrendered  for conversion an amount in cash equal to
     all dividends

                                       13
<PAGE>

     scheduled to have been paid in accordance with Section II(A)(2)  (including
     interest,  if any, as provided above) to the date of conversion  which have
     not been paid except that if the  Corporation  may not  lawfully  under New
     York Law make the cash payment it shall issue to each holder its obligation
     to make the payment at the earliest  date on which it may lawfully make the
     payment.

          (x) No  adjustment  in the number of shares of Common Stock into which
     each share of Series A  Preferred  Stock is  convertible  shall be required
     unless the  adjustment  would  require an  increase or decrease of at least
     1/25th of a share in the  number of shares of Common  Stock  into which the
     shares are then convertible;  provided, however, than any adjustments which
     by reason of this  Section  are not  required  to be made  shall be carried
     forward and taken into account in any subsequent adjustment.

          (xi) Whenever any adjustment is required in the shares into which each
     share of Series A Preferred Stock is convertible, the Corporation shall (a)
     file with the transfer  agent,  if any, for the Series A Preferred  Stock a
     statement  describing in reasonable detail the adjustment and the method of
     calculation  used and  (b) cause  a copy of the  notice to be mailed to the
     holders of record of the shares of Series A Preferred Stock.

               (c) The Corporation shall at all times reserve and keep available
          out of its  authorized  but unissued  shares the full number of shares
          into  which all shares of Series A  Preferred  Stock from time to time
          outstanding are convertible.

               (d) The  Corporation  will pay any and all issue and other  taxes
          that may be payable in respect of any issue or  delivery  of shares of
          Common Stock on conversion of shares of Series A Preferred  Stock. The
          Corporation shall not,  however,  be required to pay any tax which may
          be  payable  in  respect  of any  transfer  involved  in the issue and
          delivery of Common Stock in a name other than that in which the shares
          of Series A Preferred Stock converted were registered, and no issuance
          or delivery  shall be made unless and until the person  requesting the
          issuance  has paid to the  Corporation  the amount of any such tax, or
          has established, to the satisfaction of the Corporation, that such tax
          has been paid.

     7. Notices of Record Date.

          In case:

               (a) The  Corporation  shall  take a record of the  holders of its
          Common Stock (or other stock or securities at the time receivable upon
          the  conversion  of the Series A  Preferred  Stock) for the purpose of
          entitling them to receive any dividend (other than a cash dividend, at
          a rate no more than 150% of the  Corporation's  annual  dividend  rate
          based upon

                                       14
<PAGE>

the last cash dividend  paid) or other  distribution,  or any right to subscribe
for or  purchase  any  shares  of stock of any  class or any  securities,  or to
receive any other right, or

               (b)  Of  any  capital   reorganization   of  the   Company,   any
          reclassification  of  the  capital  stock  of  the  Corporation,   any
          consolidation  or  merger  of the  Corporation  with or  into  another
          corporation,  except for mergers into the  Corporation of subsidiaries
          whose assets are less than 10% of the total assets of the  Corporation
          and  its  consolidated  subsidiaries,  or  any  conveyance  of  all or
          substantially  all  of  the  assets  of  the  Corporation  to  another
          corporation, or

               (c) Of any voluntary  dissolution,  liquidation  or winding-up of
          the Corporation;

          then,  and in each  case,  the  Corporation  will  mail or cause to be
     mailed,  to each holder of Series A Preferred Stock at the time outstanding
     a  notice  specifying,  as the  case may be,  (i) the  record  date for the
     dividend,  distribution  or right,  and stating the amount and character of
     the  dividend,  distribution  or  right,  or  (ii) the  date on  which  the
     reorganization,   reclassification,   consolidation,   merger,  conveyance,
     dissolution,  liquidation or winding-up is to take place,  and the time, if
     any, to be fixed as of which the holders of record of Common  Stock (or the
     stock or  securities  at the time  receivable  upon the  conversion  of the
     Series A Preferred  Stock)  shall be entitled to exchange  their  shares of
     Common Stock (or the other stock or  securities)  for  securities  or other
     property  deliverable upon the  reorganization,  liquidation or winding-up.
     The  notice  shall be  mailed  at  least  20 days  prior to the date of the
     notice.  The rights to notice  provided  in this  Section  II(A)(7)  are in
     addition to the rights provided in this Certificate.

          8. Additional Remedies.  In the event of any default in performance of
     the  obligations  set forth in Section  II(A)(2) or Section  II(A)(3),  any
     holder of Series A referred  Stock may, in  addition to any other  remedies
     provided in this Certificate or by law, bring suit to compel performance of
     the obligations to each holder.

     FIFTH: The Secretary of State of the State of New York is hereby designated
as the  agent  of the  Corporation  upon  whom  any  process  in any  action  or
proceeding against it may be served. The address to which the Secretary of State
shall mail a copy of process in any action or proceeding against the Corporation
which may be served upon it is: c/o Peoples Telephone  Company,  Inc., 7879 N.W.
15th Street, Miami, Florida 33126.

     SIXTH: Except as may be otherwise specifically provided in this Certificate
of Incorporation,  no provision of this Certificate of Incorporation is intended
by  the  Corporation  to be  construed  as  limiting,  prohibiting,  denying  or
abrogating any of the general or specific  powers or rights  conferred under the
Business   Corporation  Law  upon  the  Corporation,   upon  its   shareholders,
bondholders  and  security  holders  and upon its  directors,  officers or other
corporate  personnel,  including,  in particular the power of the Corporation to
furnish  indemnification  to directors and officers in the capacity  defined and
prescribed by the Business Corporation Law

                                       15
<PAGE>

and the defined and prescribed rights of said persons to  indemnification as the
same are conferred by the Business Corporation Law.

     SEVENTH:  The  name  and  address  within  the  State  of New  York  of the
registered  agent of the Corporation  upon whom process against it may be served
are as follows:

               Name                         Address
             
        CT Corporation System               1633 Broadway
                                            New York, New York 10019

     EIGHTH:  No  holder  of  shares of the  Corporation  of any  class,  now or
hereafter  organized,  shall  have  any  preferential  or  pre-emptive  right to
subscribe for,  purchase or receive any shares of the  Corporation of any class,
now or hereafter authorized,  or any options or warrants for such shares, or any
securities  convertible into or exchangeable  for such shares,  which may at any
time be issued, or offered for sale by the Corporation.

     NINTH: No contract or transaction  between this  Corporation and any of its
successors,  or  between  this  Corporation  and any  other  corporation,  firm,
association,  or other legal entity shall be  invalidated  by reason of the fact
that  the  director  of the  Corporation  has a  direct  or  indirect  interest,
pecuniary or otherwise, in such corporation, firm, association, or legal entity,
or because the  interested  director  was present at the meeting of the Board of
Directors which acted upon or in reference to such contract or  transaction,  or
because he participated in such action,  provided that the interest of each such
director shall have been disclosed to or known by the Board and a  disinterested
majority of the Board shall have nonetheless ratified and approved such contract
or  transaction.  Such  interested  director  or  directors  may be  counted  in
determining  whether  a  quorum  is  present  for  the  meeting  at  which  such
ratification or approval is given.  If the vote of such  interested  director or
directors is, or was necessary for the approval of such contract or transaction,
then such contract or transaction  shall,  with  disclosure of the director's or
directors'  interest,  be  submitted  for the  approval or  ratification  of the
shareholders.

     TENTH:  The officers and directors of the Corporation  shall be indemnified
to the  fullest  extent  provided  by law.  The  right  to  indemnification  and
advancement  of expenses as otherwise  provided by law shall not be exclusive of
any other  right which any officer or  director  may have or  hereafter  acquire
under any  provisions  of the  Corporation's  Certificate  of  Incorporation  or
By-Laws or by any agreement,  vote of shareholders or disinterested directors of
the Corporation or otherwise, provided that no indemnification may be made to or
on behalf of any officer or  director if a judgment or other final  adjudication
adverse to the officer or director  establishes  that his acts were committed in
bad faith or were the  result  of  active  and  deliberate  dishonesty  and were
material to the cause of action so adjudicated,  or that he personally gained in
fact a financial profit or other advantage to which he was not legally entitled.


                                       16
<PAGE>

     A director shall not be liable to the Corporation or its  shareholders  for
damages for any breach of duty in his capacity as director unless (i) a judgment
or other final adjudication adverse to the director establishes that his acts or
omissions  were in bad faith or  involved  intentional  misconduct  or a knowing
violation  of law or that he  personally  gained in fact a  financial  profit or
other  advantage to which he was not legally  entitled or that his acts violated
section  719 of the  Business  Corporation  Law or  (ii)  the  liability  of any
director  for  any  act or  omission  occurred  prior  to the  adoption  of this
paragraph by the Corporation.

     IN WITNESS WHEREOF Peoples Telephone Company, Inc. has caused this Restated
Certificate of  Incorporation  to be signed in its name and on its behalf by its
president and secretary and each of them has affirmed this Restated  Certificate
of Incorporation as true and correct under the penalties of perjury on this 10th
day of December, 1987.

                                   PEOPLES TELEPHONE COMPANY, INC.


                                    
                                   /s/JEFFREY HANFT, President


                                                    
                                   /s/SUSAN CALVERT, Secretary



STATE OF FLORIDA     )
                     )  SS:
COUNTY OF DADE       )

     BEFORE ME, the undersigned authority, personally appeared JEFFREY HANFT and
SUSAN CALVERT, to me known to be the President and Secretary,  respectively,  of
PEOPLES TELEPHONE COMPANY, INC., a New York corporation, who acknowledged before
me that  they  have  executed  the  foregoing  Certificate  in their  respective
capacity as officers of the said  company for the reasons and  purposes  therein
expressed,  and that the statements  contained in the said  Certificate are true
and correct.

     Sworn to and  subscribed  before  me at  Miami,  Florida  this 10th day of
December, 1987.


                                    /s/ LaVonne L. Sanders
                                    NOTARY PUBLIC

                                    My Commission Expires:  April 16, 1991


                                       17
<PAGE>

                         CERTIFICATE OF AMENDMENT OF THE

                         CERTIFICATE OF INCORPORATION OF

                         PEOPLES TELEPHONE COMPANY, INC.

                            Under Section 805 of the

                            Business Corporation Law


     1. The name of the corporation is Peoples Telephone  Company,  Inc. (formed
under the name of Shirts Unlimited Franchise, Inc.) (the "Corporation").

     2. The Corporation  originally filed its Certificate of Incorporation  with
the New York Department of State on September 5, 1968.

     3.  Pursuant  to the  authority  granted to the Board of  Directors  of the
Corporation by Section II, Article Fourth,  of its Certificate of Incorporation,
the Corporation  hereby amends its Certificate of  Incorporation by the addition
of a provision stating the number, designation,  relative rights, preferences on
and limitations of a series of the Corporation's Preferred Stock, in addition to
the existing Series A Preferred Stock, as fixed by the Board of Directors of the
Corporation, as follows:

I.       DESIGNATION AND RANK.

          The second series of preferred stock is designated "Series B Preferred
     Stock",  and the number of shares which shall  constitute such Series shall
     be  600,000  shares,  par  value  $.01 per  share.  All  Shares of Series B
     Preferred  Stock shall rank equally and be identical in all  respects.  The
     Corporation shall on not be restricted from issuing  additional  securities
     of any kind,  including  shares of preferred stock of any class,  series or
     designation  (including,  without  limitation,  preferred  stock ranking in
     parity as to rights and preferences  with the Series B Preferred Stock) now
     or hereafter authorized,  provided that issuances of the Series B Preferred
     Stock shall be limited to issuances upon exercise of  outstanding  warrants
     issued  pursuant  to the  Warrant  Agreement,  dated as of  March 7,  1990,
     between the Corporation and Creditanstalt-Bankverein.

II.      DIVIDENDS.

          Dividends and other  distributions,  payable in cash or other property
     (other  than  shares  of  Common  Stock),  shall  be paid on the  Series  B
     Preferred  Stock  equally,  ratably and on a parity with such dividends and
     other  distributions  paid on the Common Stock,  as and when such dividends
     and other  distributions  are  declared  by the Board of  Directors  of the
     Corporation,  as though the Common Stock and Series B Preferred  Stock were
     one and the same class;  provided that in determining  the number of shares
     of Series B Preferred Stock outstanding and entitled to

                                        1
<PAGE>

receipt  of any such  dividend  or other  distribution,  each  share of Series B
Preferred Stock  outstanding shall be deemed to be equal to the number of shares
of Common Stock into which one share of Series B Preferred Stock could have been
converted  on the date on  which  the  holders  of  Common  Stock  and  Series B
Preferred  Stock were  determined  to receive  payment of such dividend or other
distribution,  after giving effect to any adjustments provided for in Section VI
of this certificate.

III.     REDEMPTION.

          The  Series  B  Preferred   Stock  shall  not  be  redeemable  by  the
     Corporation.

IV.      VOTING RIGHTS.

          Except as otherwise specifically provided by New York Law, the holders
     of Series B  Preferred  Stock  shall not be entitled to vote on any matters
     required  or  permitted  to  be  submitted  to  the   shareholders  of  the
     Corporation for their approval.

V.       LIQUIDATION.

          The Series B Preferred Stock shall be preferred upon  liquidation over
     the Common Stock and any other class or classes of stock of the Corporation
     ranking junior in rights and  preferences  to the Series B Preferred  Stock
     upon  liquidation.  Holders of shares of Series B Preferred  Stock shall be
     entitled to be paid,  after full payment is made on any stock ranking prior
     to the Series B Preferred  Stock as to rights and  preferences  (but before
     any distribution is made to the holders of the Common Stock and such junior
     stock)  upon the  voluntary  or  involuntary  dissolution,  liquidation  or
     winding up of the Corporation. The amount payable on each share of Series B
     Preferred  Stock in the event of the voluntary or involuntary  dissolution,
     liquidation or winding up of the Corporation  shall be one cent ($0.01) per
     share.  Upon  any  such  liquidation,  dissolution  or  winding  up of  the
     Corporation,  if its net assets are  insufficient  to permit the payment in
     full of the  amounts  to which the  holders  of all  outstanding  shares of
     Series B Preferred  stock are  entitled as provided  above,  the entire net
     assets of the  Corporation  remaining  (after  full  payment is made on any
     stock  ranking  prior to the  Series B  Preferred  Stock as to  rights  and
     preferences)  shall be distributed  among the holders of shares of Series B
     Preferred Stock in amounts  proportionate to the full preferential  amounts
     to which they and holders of shares of  preferred  stock  ranking in parity
     with the  Series  B  Preferred  Stock  as to  rights  and  preferences  are
     respectively  entitled.  For the purpose of this  Section V, the  voluntary
     sale, lease, exchange or transfer, for cash, shares of stock, securities or
     other consideration, of all or substantially all the Corporation's property
     or assets to, or its consolidation or merger with, one or more corporations
     shall not be deemed to be a  liquidation,  dissolution or winding up of the
     Corporation,  voluntary or involuntary.  Notwithstanding the foregoing,  in
     the event that any holder of Series B Preferred Stock converts his Series B
     Preferred Stock to Common Stock pursuant to Section VI hereof, the right to
     preferential   liquidation   rights  pursuant  to  this  Section  shall  be
     immediately terminated.


                                        2
<PAGE>

VI.      CONVERSION PROVISIONS.

          (a) Subject to the provisions for  adjustment  hereinafter  set forth,
     each share of Series B Preferred  Stock shall be convertible at any time at
     the option of the holder thereof,  upon surrender to the transfer agent for
     the Series B  Preferred  Stock or the  Corporation  of the  certificate  or
     certificates evidencing the shares so to be converted,  into one fully paid
     and nonassessable share of Common Stock of the Corporation. Notwithstanding
     the foregoing provisions of this Section VI, a holder of Series B Preferred
     Stock shall not have the right to convert the Series B Preferred Stock held
     by it if the  Common  Stock to be  received  upon  conversion  would,  when
     aggregated with the shares of Common Stock then beneficially  owned by such
     holder and it  Affiliates,  exceed 4.99% of the  outstanding  Common Stock,
     unless (i) if the holder is a bank  which is subject to the  provisions  of
     the Bank  Holding  Company  Act of 1956 (the  "BHCA"),  there is  available
     authority for the holder to acquire  Common Stock in excess of 4.99% of the
     outstanding  Common Stock under the BHCA;  or (ii) if the holder is a party
     other than a bank, the holder  obtained the Series B Preferred Stock either
     (x) in a  transaction  in which no  individual or group would have acquired
     more than 2% of the  outstanding  Common  Stock if the  Series B  Preferred
     Stock so acquired had been converted into Common Stock,  or (y) in a widely
     dispersed public  offering.  In addition to the foregoing amount payable on
     the Series B Preferred  Stock upon a voluntary or involuntary  dissolution,
     liquidation or winding up of the Corporation,  after payment of said amount
     and the  payment in full of all amounts on any stock  ranking  prior to the
     Common Stock as to rights and  preferences  on the voluntary or involuntary
     dissolution,  liquidation or winding up of the Corporation,  there shall be
     paid from the remaining net assets of the Corporation to the holders of the
     Series B Preferred Stock equally and ratably with the holders of the Common
     Stock as though the Common Stock and the Series B Preferred  Stock were one
     and the same  class an  amount  equal to the  remaining  net  assets of the
     Corporation,  after deducting  therefrom an aggregate  amount equal to $.01
     per share of Common  Stock  outstanding,  which amount shall be paid to the
     holders of the Common Stock;  provided that, in  determining  the number of
     shares of Series B Preferred  Stock  outstanding and entitled to receipt of
     such payment  under this Section V, each share of Series B Preferred  Stock
     outstanding  shall be deemed to be equal to the  number of shares of Common
     Stock  into  which one share of Series B  Preferred  Stock  could have been
     converted on the date on which the holders of the Common Stock and Series B
     Preferred  Stock were  determined  to receive  such  payment,  after giving
     effect to any adjustments  provided in Section VI of this certificate.  For
     purposes of this  provision,  "Affiliate" of any  individual,  corporation,
     trust,  partnership  or  other  entity  shall  mean any  other  individual,
     corporation,  trust,  partnership  or other entity  directly or  indirectly
     controlling,  controlled by or under direct or indirect common control with
     such  individual,  corporation,  trust,  partnership  or other entity.  For
     purposes  of this  definition,  as to  Creditanstalt-Bankverein,  Affiliate
     shall  include  any  partnership  a majority  of the  partners of which are
     officers, directors, employees or affiliates of Creditanstalt-Bankverein.

          (b) The  number of shares of Common  Stock  into  which an issued  and
     outstanding  share of  Series B  Preferred  Stock is  convertible  shall be
     subject to adjustment from time to time only as follows:

                                        3
<PAGE>

               (i) In the  event  that  the  Corporation  shall  at any time (A)
          declare a dividend on the Common Stock in shares of its Common  Stock,
          (B) split or subdivide the outstanding Common Stock or (C) combine the
          outstanding  Common Stock into a smaller number of shares,  each share
          of Series B Preferred Stock outstanding at the time of the record date
          for such dividend or of the effective date of such split,  subdivision
          or  combination  shall  thereafter be  convertible  into the aggregate
          number of shares,  of Common  Stock  which,  if such share of Series B
          Preferred Stock had been converted immediately prior to such time, the
          holder of such share would have owned or have been entitled to receive
          by  virtue  of  such  dividend,   subdivision  or  combination.   Such
          adjustment shall be made successively  whenever any event listed above
          shall occur.

               (ii) In the  event  that  the  Corporation  shall at any time (A)
          issue any shares of Common Stock without  consideration  or at a price
          per share less than the current market price per share of Common Stock
          (as defined in subsection  VI(b)(iii)  hereof),  or (B) issue options,
          rights or  warrants to  subscribe  for or  purchase  Common  Stock (or
          securities  convertible  into  Common  Stock  other  than the Series B
          Preferred  Stock)  at  an  exercise  price  per  share  (or  having  a
          conversion  price per share,  if a security  convertible  into  Common
          Stock)  less than the then  current  market  price per share of Common
          Stock (as  defined in  subsection  VI(b)(iii)  hereof),  each share of
          Series B  Preferred  Stock  outstanding  on the date of such  issuance
          shall  thereafter  be  convertible  into a number  of shares of Common
          Stock equal to the product of (x) the number of shares of Common Stock
          into  which  such share of Series B  Preferred  Stock was  convertible
          immediately prior to such date of issuance and (y) a fraction of which
          the  numerator   shall  be  the  number  of  shares  of  Common  Stock
          outstanding on the date of such issuance plus the number of additional
          shares of Common Stock to be issued or to be offered for  subscription
          or purchase upon exercise of such options, rights or warrants (or into
          which  the  convertible  securities  so to be  offered  are  initially
          convertible)  and of which  the  denominator  shall be the  number  of
          shares of Common Stock  outstanding  on the date of such issuance plus
          the  number of shares of Common  Stock  which the  aggregate  offering
          price of the total number of shares of Common Stock so to be issued or
          to be offered  for  subscription  or  purchase  upon  exercise of such
          options, rights or warrants (or the aggregate initial conversion price
          of the convertible securities so to be offered) would purchase at such
          current market price. In case such subscription price may be paid in a
          consideration  part or all of which  shall be in form other than cash,
          the value of such  consideration  shall be as  determined by agreement
          between the holders of a majority of the outstanding  shares of Series
          B Preferred  Stock and the  Corporation  or, in the absence of such an
          agreement, by an independent investment banking firm or an independent
          appraiser  reasonably  acceptable  to the holders of a majority of the
          outstanding  shares of Series B  Preferred  Stock (in either  case the
          cost of which engagement will be borne by the Corporation).  Shares of
          Common  Stock owned by or held for the account of the  Corporation  or
          any  majority-owned  subsidiary of the Corporation shall not be deemed
          outstanding for the purpose of any such  computation.  Such adjustment
          shall be made successively whenever the date of such issuance is fixed
          (which date of issuance  shall be the record date for such issuance if
          a record  date  therefor  is fixed);  and,  in the event that (A) such
          shares or options,  rights or warrants  are not so issued,  or (B) any
          such option,  right or warrant expires  according to its terms without
          having been exercised, each share of

                                        4
<PAGE>

Series B Preferred  Stock  outstanding  shall, as of the date of cancellation of
such issuance in the case of clause (A) above and the date of such expiration in
the case of clause (B) above, be convertible into the number of shares of Common
Stock as would have been the case had the date of such issuance of such unissued
options,  rights or warrants not been fixed or such expired  options,  rights or
warrants not been issued, as the case may be.

               (iii) For the  purpose  of any  computation  under  this  Section
          VI(b),  the  "current  market  price per share" of Common Stock on any
          date shall be deemed to be:

                    (A) if the Common  Stock is then  reported on the  Composite
               Transactions  Tape,  the average of the daily closing  prices for
               the 30 consecutive  trading days imImediately  prior to such date
               as reported on the Composite Transactions Tape; or

                    (B) if the  Common  Stock  is then  listed  or  admitted  to
               trading on a national  securities  exchange,  the  average of the
               daily last sales prices regular way of the Common Stock,  for the
               30 consecutive  trading days  immediately  prior to such date, on
               the principal  national  securities  exchange on which the Common
               Stock is traded or, in case no such sale takes  place on any such
               date,  the average of the closing  bid and asked  prices  regular
               way, in either case on such national securities exchange; or

                    (C)  if  the   Common   Stock   is   then   traded   in  the
               over-the-counter  market,  the average of the daily closing sales
               prices,  or, if there is no closing  sales price,  the average of
               the closing bid and asked prices, in the over-the-counter market,
               for the 30  consecutive  trading days  immediately  prior to such
               date,  as  reported by the  National  Association  of  Securities
               Dealers' Automated  Quotation System, or, if not so reported,  as
               reported by the National  Quotation  Bureau,  Incorporated or any
               successor  thereof,  or, if not so  reported  the  average of the
               closing bid and asked  prices as  furnished  by any member of the
               National  Association of Securities  Dealers,  Inc. selected from
               time to time by the Board of  Directors  of the  Corporation  for
               that purpose; or

                    (D) If no such prices are then furnished,  the higher of (x)
               $4.75 and (y) the fair market value of a share of Common Stock as
               determined by agreement  between the holders of a majority of the
               outstanding   shares  of  Series  B   Preferred   Stock  and  the
               Corporation  or,  in the  absence  of  such an  agreement,  by an
               independent  investment banking firm or an independent  appraiser
               (in either case the cost of which engagement will be borne by the
               Corporation)  reasonably  acceptable to the holders of a majority
               of outstanding shares of Series B Preferred Stock.

          (iv) No  adjustment  in the number of shares of Common Stock  issuable
     upon  conversion  of a share of Series B Preferred  Stock shall be required
     unless  such  adjustment  would  require an  increase  or  decrease  in the
     aggregate number of shares of Common Stock so issuable of at least 1/8th of
     a share,  provided that any adjustments  which by reason of this subsection
     VI(b)(iv)  are not  required to be made shall be carried  forward and taken
     into account in any

                                        5
<PAGE>

subsequent  adjustment.  All calculations under this Section VI(b) shall be made
to the nearest cent, or to the nearest hundredth of a share, as the case may be.

          (v) In the event of any capital reorganization of the Corporation,  or
     of any  reclassification  of the Common Stock (other than a subdivision  or
     combination  of  outstanding  shares  of Common  Stock),  or in case of the
     consolidation of the Corporation with or the merger of the Corporation with
     or into any other  corporation  or of the sale of the properties and assets
     of the  Corporation  as,  or  substantially  as, an  entirety  to any other
     corporation,  each  share of Series B  Preferred  Stock  shall  after  such
     capital  reorganization,  reclassification of Common Stock,  consolidation,
     merger or sale be convertible  upon the terms and  conditions  specified in
     this Section VI, for the number of shares of stock or other  securities  or
     assets to which a holder of the number of shares of Common Stock into which
     a share of Series B  Preferred  Stock is then  convertible  (at the time of
     such   capital   reorganization,    reclassification   of   Common   Stock,
     consolidation,  merger or sale) would have been  entitled upon such capital
     reorganization,  reclassification of Common Stock, consolidation, merger or
     sale; and in any such case, if necessary,  the provisions set forth in this
     Section  VI with  respect  to the rights of  conversion  thereafter  of the
     Series B  Preferred  Stock  shall  be  appropriately  adjusted  so as to be
     applicable, as nearly as may reasonably be, to any shares of stock or other
     securities or assets thereafter deliverable on the conversion of the Series
     B Preferred Stock. The Corporation shall not effect any such consolidation,
     merger or sale,  unless prior to or  simultaneously  with the  consummation
     thereof,  the  successor   corporation  (if  other  than  the  Corporation)
     resulting from such  consolidation or merger or the corporation  purchasing
     such  assets  or the  appropriate  corporation  or entity  shall  assume by
     written  instrument,  the obligation to deliver to the holder of each share
     of Series B Preferred  Stock the shares of stock,  securities  or assets to
     which,  in  accordance  with the foregoing  provisions,  such holder may be
     entitled  upon  conversion  of such Series B Preferred  Stock and all other
     obligations  of the  Corporation  under  this  Section  VI,  and  effective
     provisions are made in the Articles or Certificate of Incorporation of such
     successor or transferee  corporation  providing for  conversion  privileges
     relating to the Series B Preferred  Stock  equivalent to those set forth in
     this Section VI.

          (vi) If any  question at any time arises with respect to the number of
     shares of Common  Stock into which a share of Series B  Preferred  Stock is
     convertible  following  any  adjustment  pursuant to this  Section VI, such
     question shall be determined by agreement between the holders of a majority
     of the  outstanding  shares of Series B Preferred Stock and the Corporation
     or,  in the  absence  of such an  agreement  by an  independent  investment
     banking firm or an independent  appraiser (in either case the cost of which
     engagement will be borne by the Corporation)  reasonably  acceptable to the
     Corporation and the holders of a majority of outstanding shares of Series B
     Preferred  Stock  and  such   determination   shall  be  binding  upon  the
     Corporation and the holders of the Series B Preferred Stock.

          (vii) Anything in this Section VI to the contrary notwithstanding, the
     Corporation  shall be  entitled  to make such  increases  in the  number of
     shares of  Common  Stock  issuable  upon  conversion  of shares of Series B
     Preferred Stock, in addition to those adjustments

                                        6
<PAGE>

required by this Section VI, as it in its sole discretion  shall determine to be
advisable in order that any consolidation or subdivision of the Common Stock, or
any  issuance  wholly  for cash of any  shares of Common  Stock at less than the
current market price,  or any issuance wholly for cash of shares of Common Stock
or securities  which by their terms are  convertible  into or  exchangeable  for
shares of Common Stock, or any issuance of rights,  options or warrants referred
to hereinabove in this Section VI,  hereinafter  made by the  Corporation to the
holders of its Common Stock shall not be taxable to them.

          (viii) Upon any adjustment of the number of the shares of Common Stock
     issuable upon  conversion of shares of Series B Preferred Stock pursuant to
     this Section VI, the Corporation  shall promptly but in any event within 20
     days thereafter, cause to be given to each of the registered holders of the
     Series B Preferred Stock, at its address  appearing on the Register for the
     Series B  Preferred  Stock by  registered  mail,  postage  prepaid,  return
     receipt requested a certificate signed by its chairman,  president or chief
     financial  officer  setting  forth the  number  of  shares of Common  Stock
     issuable  upon  conversion  of  shares of  Series B  Preferred  Stock as so
     adjusted and describing in reasonable  detail the facts accounting for such
     adjustment  and the method of calculation  used.  Where  appropriate,  such
     certificate  may be given in advance  and  included as a part of the notice
     required to be mailed under the other provisions of this resolution.

          (ix) The Corporation  will at all times have  authorized,  and reserve
     and keep  available,  free  from  preemptive  rights,  for the  purpose  of
     enabling it to satisfy any  obligation to issue shares of Common Stock upon
     the  conversion  of the Series B Preferred  Stock,  the number of shares of
     Common Stock deliverable upon conversion of the Series B Preferred Stock.

          (x) The Corporation  shall not be required to issue fractional  shares
     of Common Stock upon  conversion of the Series B Preferred  Stock but shall
     pay for any such fraction of a share an amount in cash equal to the current
     market  price  per  share of  Common  Stock of such  share  (determined  in
     accordance with the provisions of subsection  VI(b)(iii) hereof) multiplied
     by such fraction.

          (xi) The Corporation  will pay all taxes  attributable to the issuance
     of shares of Common Stock upon  conversion  of shares of Series B Preferred
     Stock,  provided that the Corporation  shall not be required to pay any tax
     which may be payable in respect of any  transfer  involved  in the issue of
     any  shares of Common  Stock in a name  other  than that of the  registered
     holder of the Series B Preferred Stock surrendered for conversion,  and the
     Corporation  shall not be  required  to issue or deliver  such  certificate
     unless or until the person or persons requesting the issuance thereof shall
     have  paid  to the  Corporation  the  amount  of  such  tax or  shall  have
     established to the  satisfaction of the Corporation  that such tax has been
     paid.

VII.     NOTICES TO HOLDERS OF SERIES B PREFERRED STOCK.

         In the event:


                                        7
<PAGE>

          (a) of any consolidation or merger to which the Corporation is a party
     and for which approval of any  stockholders of the Corporation is required,
     or of the  conveyance  or  transfer  of the  properties  and  assets of the
     Corporation  substantially as an entirety, or of any capital reorganization
     or  reclassification  or change of the Common Stock (other than a change in
     par value,  or from par value to no par value,  or from no par value to par
     value, or as a result of a subdivision or combination); or

          (b)  of the  voluntary  or  involuntary  dissolution,  liquidation  or
     winding up of the Corporation; or

          (c) that the Corporation proposes to take any other action which would
     require an  adjustment  in.  the number of shares of Common  Stock or other
     securities  or  assets  issuable  upon  conversion  of  shares  of Series B
     Preferred Stock pursuant to Section VI; 

then the Corporation  shall cause to be given to each of the registered  holders

of the Series B Preferred Stock at its address appearing on the Register for the

Series B  Preferred  Stock,  at least 20 calendar  days prior to the  applicable

record date hereinafter specified,  by registered mail, postage prepaid,  return

receipt requested, a written notice stating (i) the date as of which the holders

of record of Common Stock entitled to participate in the event  contemplated  by

clause  (c)  above  are to be  determined,  or (ii) the  date on which  any such

consolidation, merger, conveyance, transfer, dissolution, liquidation or winding

up is expected to become effective, and the date as of which it is expected that

holders of record of Common Stock shall be entitled to exchange their shares for

securities or other property,  if any,  deliverable upon such  reclassification,

consolidation, merger, conveyance, transfer, dissolution, liquidation or winding

up. The failure to give the notice  required  by this  Section VII or any defect

therein  shall not affect the legality or validity of any  distribution,  right,

warrant, consolidation,  merger, conveyance, transfer, dissolution,  liquidation

or winding up, or the vote upon any action.

VIII.    ADDITIONAL REMEDIES.

     In the event of any default in performance of the  obligations set forth in
Section VI hereof,  any holder of Series B  Preferred  Stock may, in addition to
any other remedies  provided herein or by law, bring suit to compel  performance
of such obligations to such holder.

     4. The provision amending the Company's Certificate of Incorporation as set
forth above was duly adopted at a telephonic meeting (as permitted by Section 12
of the Bylaws of the Company) of the Board of Directors of the Corporation  held
on March 5, 1990, and has not been modified, rescinded or amended and remains in
full force and effect as of this day.

     IN WITNESS  WHEREOF,  Peoples  Telephone  Company,  Inc.  has  caused  this
Certificate  of  Amendment  to be  signed  in its name and on its  behalf by its
executive  vice  president  and  secretary  and each of them has  affirmed  this
Certificate  of Amendment as true and correct  under the penalties of perjury on
this 5th day of March, 1990.

                                        8
<PAGE>

                              PEOPLES TELEPHONE COMPANY, INC.

                              By: /s/Robert D. Rubin  
                              ROBERT D. RUBIN
                              Executive Vice President

                              By: /s/ Susan Calvert                    
                              SUSAN CALVERT
                              Secretary


STATE OF FLORIDA   )
                   ) SS:
COUNTY OF DADE     )

     BEFORE ME, the undersigned  authority,  personally appeared ROBERT D. RUBIN
and SUSAN CALVERT, to me known to be the Executive Vice President and Secretary,
respectively,  of PEOPLES TELEPHONE COMPANY,  INC., a New York corporation,  who
acknowledged  before me that they have  executed the  foregoing  Certificate  in
their  respective  capacity as officers of the said  corporation for the reasons
and purpose  therein  expressed,  and that the statements  contained in the said
Certificate are true and correct.

     Sworn to and subscribed before me at Dade, Florida this day of March, 1990.


                              /s/ Robert A. Reddoch                  
                              Notary Public

                              My Commission Expires: November 30, 1993



                                        9
<PAGE>

                        CERTIFICATE OF CORRECTION OF THE

                         CERTIFICATE OF AMENDMENT OF THE

                         CERTIFICATE OF INCORPORATION OF

                         PEOPLES TELEPHONE COMPANY, INC.

                            Under Section 105 of the

                            Business Corporation Law

     1. The name of the corporation is Peoples Telephone  Company,  Inc. (formed
under the name of Shirts Unlimited Franchise, Inc.) (the "Corporation").

     2. The  Certificate  to be corrected is the  Corporation's  Certificate  of
Amendment of the  Certificate of  Incorporation  of the  Corporation,  which was
filed by the Corporation  with the New York Department of State on March 6, 1990
(the  "Certificate  of  Amendment").   The  Corporation   originally  filed  its
Certificate of Incorporation  with the New York Department of State on September
5, 1968.

     3.  Provision  3I of the  Certificate  of  Amendment  references  a Warrant
Agreement,   dated   as  of   March   7,   1990,   between   the   Company   and
Creditanstalt-Bankverein.   The  date  of  such  agreement  is  incorrect,  and,
accordingly,  provision  3I, as corrected  by this  Certificate  of  Correction,
should read:

I.       DESIGNATION AND RANK.

          The second series of preferred stock is designated "Series 8 Preferred
     Stock",  and the number of shares which shall  constitute such Series shall
     be  600,000  shares,  par  value  $.01 per  share.  All  Shares of Series B
     Preferred  Stock shall rank equally and be identical in all  respects.  The
     Corporation shall not be restricted from issuing  additional  securities of
     any kind,  including  shares of  preferred  stock of any  class,  series or
     designation  (including,  without  limitation,  preferred  stock ranking in
     parity as to rights and preferences  with the Series B Preferred Stock) now
     or hereafter authorized,  provided that issuances of the Series B Preferred
     Stock shall be limited to issuances upon exercise of  outstanding  warrants
     issued  pursuant  to the  Warrant  Agreement,  dated as of March 12,  1990,
     between the Corporation and Creditanstalt-Bankverein.

          IN WITNESS WHEREOF,  Peoples Telephone  Company,  Inc. has caused this
     Certificate of Correction to be signed in its name and on its behalf by its
     executive vice president and


                                        1
<PAGE>

secretary,  and each of them has affirmed this  Certificate of Amendment as true
and correct under the penalties of perjury on this 13th day of March, 1990.

                                    PEOPLES TELEPHONE COMPANY, INC.

                                    By: /s/ Robert Rubin
                                    ROBERT D. RUBIN
                                    Executive Vice President

                                    By: /s/ Susan Calvert
                                    SUSAN CALVERT
                                    Secretary


STATE OF FLORIDA    )
                    ) SS:
COUNTY OF DADE      )

          BEFORE ME, the undersigned  authority,  personally  appeared ROBERT D.
     RUBIN and SUSAN CALVERT, to me known to be the Executive Vice President and
     Secretary,  respectively,  of PEOPLES TELEPHONE  COMPANY,  INC., a New York
     corporation,  who  acknowledged  before  me that  they  have  executed  the
     foregoing  Certificate in their respective capacity as officers of the said
     corporation  for the reasons and purpose  therein  expressed,  and that the
     statements contained in the said Certificate are true and correct.

     Sworn to and subscribed before me at Miami, Florida this 13th day of March,
1990.


                                    /s/ Robert A. Reddoch                   
                                    ROBERT A REDDOCK

                                    My Commission Expires: November 30, 1990



                                        2
<PAGE>

                         CERTIFICATE OF AMENDMENT OF THE

                         CERTIFICATE OF INCORPORATION OF

                         PEOPLES TELEPHONE COMPANY, INC.

                            Under Section 805 of the

                            Business Corporation Law

     1. The name of the corporation is Peoples Telephone  Company,  Inc. (formed
under the name of Shirts Unlimited Franchise, Inc.) (the "corporation").

     2. The Corporation  originally filed its Certificate of Incorporation  with
the New York Department of State on September 5, 1968.

     3. The change to the certificate of  incorporation of the Corporation is as
follows:

     Paragraph FOURTH is amended to increase the number of authorized  shares of
Common Stock,  par value $.01 per share,  from 10,000,000 to 25,000,000  shares.
Paragraph FOURTH is amended in its entirety to read as follows:

     FOURTH: Capital Stock. The total number of shares of all classes of capital
     stock  which the  Corporation  shall have the  authority  to issue and have
     outstanding is 30,000,000,  of which  25,000,000 shall be Common Stock, par
     value $.01 per share,  and 5,000,000  shall be Preferred  Stock,  par value
     $.01 per share. The shares may be issued from time to time as authorized by
     the Board of  Directors  without  further  approval  of  shareholders.  The
     consideration for the issuance of the shares shall not be less than the par
     value. Future services shall not constitute payment or part payment for the
     issuance of shares of the  corporation.  The  consideration  for the shares
     shall be cash, tangible or intangible property,  labor or services actually
     performed for the corporation,  or any combination of the foregoing. In the
     absence of actual fraud in, the  transaction,  the value of such  property,
     labor or services as  determined  by the Board of Directors of the Company,
     shall be conclusive. Upon payment of such consideration,  such shares shall
     be deemed to be fully paid and nonassessable.

     4. The provision amending the Company's Certificate of Incorporation as set
forth  above  was  duly  adopted  by the  Corporation's  board of  directors  by
unanimous  written  consent  dated as of June 1, 1990,  and by a majority of the
Corporation's  shareholders  entitled to vote at the Corporations annual meeting
of shareholders  held on May 19, 1990 and such approvals have not been modified,
rescinded or amended and remains in full force and effect as of this day.

     IN WITNESS  WHEREOF,  Peoples  Telephone  company,  Inc.  has  caused  this
Certificate  of  Amendment  to be  signed  in its name and on its  behalf by its
executive vice president and

                                        1
<PAGE>

secretary  and each of them has affirmed this  Certificate  of Amendment as true
and correct under the penalties of perjury on this 1st day of June, 1990.

                                  PEOPLES TELEPHONE COMPANY, INC.


                                  By: /s/ Robert D. Rubin
                                  ROBERT D. RUBIN
                                  Executive Vice President


                                  By: /s/ Susan Calvert
                                  SUSAN CALVERT
                                  Secretary



                                        2
<PAGE>

                              Certificate of Change
                                       of

                         PEOPLES TELEPHONE COMPANY, INC.
              (Under Section 805-A of the Business Corporation Law)

     FIRST: The name of the corporation is PEOPLES TELEPHONE COMPANY, INC.

     SECOND:  The certificate of  incorporation  of the corporation was filed by
the Department of State  on 09-05-68 Under the original name of SHIRTS UNLIMITED
FRANCHISE INC.

     THIRD:  The  certificate  of  incorporation  of the  corporation  is hereby
changed, so as to change the post office address to which the Secretary of State
of New York shall mail a copy of process against the corporation served upon him
and to change the  address  of the  registered  agent;  and to  accomplish  said
changes,  the statements in the  certificate of  incorporation  relating to said
post office address and the designation of registered  agent are hereby stricken
and the following statements are substituted in lieu thereof:

               The post office address within the State of New York to which the
               Secretary  of State of New York shall mail a copy of any  process
               against the corporation served upon him is c/o 
                  "THE PRENTICE-HALL CORPORATION SYSTEM, INC.
                500 Central Avenue, Albany, New York 12206-2290"

               "The name and address of the registered  agent of the corporation
               are  THE  PRENTICE-HALL  CORPORATION  SYSTEM,  INC.  500  Central
               Avenue, Albany, New York 12206-2290.  Said registered agent is to
               be the agent upon which process  against the  corporation  may be
               served."

     FOURTH:  A notice of the proposed  changes was mailed by the undersigned to
the  corporation not less than 30 days prior to the date of the delivery of this
certificate to the  ______________  of Department of State and the  corporation
has not objected  thereto.  The person signing this  certificate is the agent of
the  corporation  to whose address and the Secretary of the State of New York is
required to mail copies of process and the registered agent of the corporation.

     IN WITNESS WHEREOF,  we have subscribed this document on the date set forth
below and do hereby affirm, under the penalties of perjury,  that the statements
contained therein have been examined by us and are true and correct.

Date:  February 1, 1995.

                             THE PRENTICE-HALL CORPORATION SYSTEM, INC.

                             /s/ Dennis Howarth
 
                             Dennis Howarth, Vice President


                             /s/ Richard L. Kushay
                                                     
                             Richard L. Kushay, Asst. Secretary

                                        1
<PAGE>


                              CERTIFICATE OF CHANGE

                                       OF

                         PEOPLES TELEPHONE COMPANY, INC.

              (Under Section 805-A of the Business Corporation Law)



FIRST: The name of the corporation is PEOPLES TELEPHONE COMPANY, INC.

SECOND:  The  certificate of  incorporation  of the corporation was filed by the
Department  of State on  September 5,  1968,  under  the  original  name  Shirts
Unlimited Franchise Inc.

THIRD:  The certificate of  incorporation  of the corporation is hereby changed,
pursuant to the  authorization of the Board of Directors of the corporation,  so
as to change the post office  address to which the Secretary of State shall mail
a copy of any process against the corporation  served upon him and to change the
designation of registered agent. To accomplish said changes:

(a) The following  statement of said post office  address to which the Secretary
of State shall mail a copy of process is substituted:

     "The post  office  within the State of New York to which the  Secretary  of
     State shall mail a copy of any process against the corporation  served upon
     him is 15 Columbus Circle, c/o The Prentice-Hall  Corporation System, Inc.,
     New York, New York 10023-7773."

(b) The following statement of designation of registered agent is substituted:

     "The name and address of the registered  agent of the  corporation  are The
     Prentice-Hall  Corporation System,  Inc., 15 Columbus Circle, New York, New
     York  10023-7773.  Said registered agent is to be the registered agent upon
     which process against the corporation may be served."


                                        2
<PAGE>

IN WITNESS WHEREOF, we have subscribed this document on the date hereinafter set
forth and do hereby affirm, under the penalties of perjury,  that the statements
contained therein have been examined by us and are true and correct.

Dated: March 4, 1994

Name of Signer:                    /s/ Robert D. Rubin
                                   Robert D. Rubin, Vice President

Name of Signer:                    /s/ David S. Tobin
                                   David S. Tobin, Secretary

































                                        3
<PAGE>


                           CERTIFICATE OF AMENDMENT OF
 
                       THE CERTIFICATE OF INCORPORATION OF
 
                         PEOPLES TELEPHONE COMPANY, INC.
 
                              UNDER SECTION 805 OF
 
                          THE BUSINESS CORPORATION LAW
 

     1. The name of the corporation is Peoples Telephone  Company,  Inc. (formed
under the name of Shirts Unlimited Franchise, Inc.) (the "Corporation").

     2. The Corporation  originally filed its Certificate of Incorporation  with
the New York Department of State on September 5, 1968.

     3.  The  total  number  of  authorized  shares  of  capital  stock  of  the
Corporation  is 30,000,000,  of which  25,000,000  shares are Common Stock,  par
value $.01 per share,  and 5,000,000  shares are Preferred Stock, par value $01.
per share  ("Preferred  Stock").  As of the date  hereof and except as set forth
herein,  the  Corporation  has a total of 4,300,000  shares of  Preferred  Stock
undesignated  as to  series,  none of  which  is  outstanding.  The  Corporation
previously  authorized and issued 100,000 shares of Preferred Stock,  designated
Series A  Preferred  Stock,  par value  $.01 per  share,  all of which have been
retired  and may not be issued,  and  previously  authorized  600,000  shares of
Preferred Stock,  designated Series B Preferred Stock, par value $.01 per share,
none of which is outstanding.

     4.  Pursuant  to the  authority  granted to the Board of  Directors  of the
Corporation by Section II, Article Fourth,  of its Certificate of Incorporation,
the Corporation hereby amends it Certificate of Incorporation by the addition of
a provision stating the number,  designation,  relative rights,  preferences and
limitations  of a series of the  Corporation's  Preferred  Stock as fixed by the
Board of Directors of the Corporation, as follows (except as otherwise indicated
herein, capitalized terms used herein are defined in Section M herein):

                                        4
<PAGE>

     SECTION A.  Designation  and Amount;  Par Value.  The shares of such series
shall be designated as "Series C Cumulative  Convertible  Preferred  Stock" (the
"Convertible  Preferred Stock") and the number of authorized shares constituting
Convertible  Preferred  Stock shall be  160,000.  The par value of each share of
such series shall be $.01.

     SECTION B. Dividends.

     1. General  Obligation.  When and as declared by the Corporation's Board of
Directors and to the extent  permitted  under the New York Business  Corporation
Law (the  "NYBCL"),  the  Corporation  will pay  preferential  dividends  to the
holders of the Convertible Preferred Stock as provided in this Section B. Except
as otherwise provided herein,  dividends on each share of Convertible  Preferred
Stock (a "Share")  will accrue on a daily basis at a rate of 7% per annum of the
Liquidation  Value thereof (plus all accumulated and unpaid  dividends  thereon)
from and including the Date of Issuance (as defined  below) of such Share to and
including the date on which the  Liquidation  Value (plus all accrued and unpaid
dividends thereon) of such Share is paid in full or the date on which such share
is converted into shares of Conversion Stock. Such dividends will accrue whether
or not they have been declared and whether or not there are profits,  surplus or
other funds of the Corporation  legally  available for the payment of dividends.
The date on which the Corporation  initially  issues any Share will be deemed to
be its "Date of Issuance"  regardless  of the number of times a transfer of such
Share is made on the stock  records  maintained  by or for the  Corporation  and
regardless  of the number of  certificates  which may be issued to evidence such
Share.  The dividends on each Share shall be payable on each Dividend  Reference
Date  during  the first  three  years  following  the Date of  Issuance,  at the
Corporation's  election either in cash or  accumulating.  Commencing on June 30,
1998 and on each  Dividend  Reference  Date  thereafter,  all accrued and unpaid
dividends  shall be paid in cash  unless and to the extent  the  Corporation  is
prohibited  from paying such dividends in cash under the Indenture or the Credit
Agreement and, except to the extent paid in cash, such dividends will accumulate
on each  such  Dividend  Reference  Date.  Notwithstanding  the  foregoing,  all
dividends otherwise

                                        5
<PAGE>

accruing  pursuant  to this  Section  B1 will  cease to accrue as of a  Dividend
Termination  Date,  so long as the  Corporation  has paid in cash all  dividends
which have  accrued  and are unpaid  through  such  Dividend  Termination  Date.
Further, notwithstanding termination of the dividend pursuant to the immediately
preceding  sentence,  the  dividend  rate is subject  to  increase  (or,  if the
dividend has previously  terminated,  is subject to resume accruing) pursuant to
Section  L2(a)  (except  on  account  of any  Event  of  Noncompliance  which is
described in Section  L1(c)(i)  which occurs  after  dividends  pursuant to this
Section have otherwise ceased to accrue on account of the immediately  preceding
sentence).

     2. Dividend  Reference Dates. The accrued dividends will be payable on June
30 and December 31 of each year  commencing on December 31, 1995 (the  "Dividend
Reference Dates") to the holders of record of the Convertible Preferred Stock at
the close of business on the  immediately  preceding June 15 and December 15. To
the extent that all accrued  dividends  are not paid on the  Dividend  Reference
Dates,  all dividends  which have accrued on each Share  outstanding  during the
six-month period (or other period in the case of the initial Dividend  Reference
Date) ending upon each such  Dividend  Reference  Date will be  accumulated  and
shall remain accumulated dividends with respect to such Share until paid.

     3. Distribution of Partial Dividend Payments.  Except as otherwise provided
herein, if at any time the Corporation  elects to pay dividends in cash and pays
less than the  total  amount of  dividends  then  accrued  with  respect  to the
Convertible  Preferred Stock, such payment will be distributed ratably among the
holders of the Convertible  Preferred Stock based upon the aggregate accrued but
unpaid dividends on the Shares of Convertible  Preferred Stock held by each such
holder,  and any  amounts  of  such  dividends  remaining  thereafter  shall  be
accumulated  and shall remain  accumulated  dividends with respect to such Share
until paid.

     SECTION C. Liquidation. Upon any liquidation,  dissolution or winding up of
the Corporation, the holders of the Convertible Preferred Stock will be entitled
to be paid, before any

                                        6
<PAGE>

distribution or payment is made upon any of the Junior Securities,  an amount in
cash equal to the  aggregate  Liquidation  Value  (plus all  accrued  and unpaid
dividends thereon) of all such Convertible Preferred Stock outstanding,  and the
holders of  Convertible  Preferred  Stock will not be  entitled  to any  further
payment.  If  upon  any  such  liquidation,  dissolution  or  winding  up of the
Corporation, the Corporation's assets to be distributed among the holders of the
Convertible  Preferred Stock are  insufficient to permit payment to such holders
of the  aggregate  amount  which they are  entitled to be paid,  then the entire
assets to be distributed  shall be distributed  ratably among such holders based
upon the aggregate  Liquidation Value (plus all accrued and unpaid dividends) of
the Convertible  Preferred Stock held by each such holder.  Prior to the time of
any liquidation,  dissolution or winding up of the Corporation,  the Corporation
shall declare for payment all accrued and unpaid  dividends  with respect to the
Convertible  Preferred  Stock.  The Corporation will mail written notice of such
liquidation,  dissolution  or  winding  up,  not less than 10 days  prior to the
payment date stated  therein,  to each record  holder of  Convertible  Preferred
Stock.  Neither the  consolidation or merger of the Corporation into or with any
other corporation or corporations, nor the reduction of the capital stock of the
Corporation,  will be deemed to be a  liquidation,  dissolution or winding up of
the Corporation within the meaning of this Section C.

     SECTION D. Redemptions.

     1.  Scheduled  Redemption.  On July 19,  2005  (the  "Scheduled  Redemption
Date"),  the  Corporation  will  redeem  all issued  and  outstanding  Shares of
Convertible Preferred Stock, at a price per Share equal to the Liquidation Value
thereof (plus all accrued and unpaid dividends thereon).

     2. Optional  Redemptions.  The Corporation may at any time and from time to
time  after the Date of  Issuance  redeem  all or any  portion  of the Shares of
Convertible  Preferred Stock then  outstanding.  Upon any such  redemption,  the
Corporation  shall pay a price per Share equal to the Liquidation  Value thereof
(plus all accrued and unpaid dividends thereon).

                                        7
<PAGE>

     3.  Redemption  Price.  For  each  Share  which  is  to  be  redeemed,  the
Corporation  will be  obligated  on the  Redemption  Date  to pay to the  holder
thereof (upon surrender by such holder at the Corporation's  principal office of
the  certificate  representing  such Share) an amount in  immediately  available
funds  equal to the  Liquidation  Value  thereof  (plus all  accrued  and unpaid
dividends  thereon).  If the Corporation's funds which are legally available for
redemption of Shares on any Redemption Date are insufficient to redeem the total
number of Shares to be  redeemed  on such date,  those  funds  which are legally
available will be used to redeem the maximum  possible  number of Shares ratably
among  the  holders  of the  Shares  to be  redeemed  based  upon the  aggregate
Liquidation Value of such Shares (plus all accrued and unpaid dividends thereon)
held by each such holder.  At any time thereafter  when additional  funds of the
Corporation are legally available for the redemption of Shares,  such funds will
immediately  be used to redeem the balance of the Shares  which the  Corporation
has  become  obligated  to  redeem on any  Redemption  Date but which it has not
redeemed.

     4.  Notice  of  Redemption.   Except  as  otherwise  provided  herein,  the
Corporation will mail written notice of each redemption of Convertible Preferred
Stock to each record  holder not more than 60 nor less than 30 days prior to the
date on which such redemption is to be made. In case fewer than the total number
of  Shares  represented  by any  certificate  are  redeemed,  a new  certificate
representing  the  number of  unredeemed  Shares  will be  issued to the  holder
thereof  without cost to such holder within 3 business  days after  surrender of
the certificate representing the redeemed Shares.

   
     5.  Determination  of the Number of Each  Holder's  Shares to be  Redeemed.
Except as  otherwise  provided  herein,  the  number  of  Shares of  Convertible
Preferred Stock to be redeemed from each holder thereof in redemptions hereunder
will be the  number of Shares  determined  by  multiplying  the total  number of
Shares to be redeemed times a fraction, the numerator of which will be the total
number of Shares then held by such holder and the denominator of

                                        8
<PAGE>

which will be the total  number of Shares of  Convertible  Preferred  Stock then
outstanding.

     6. Dividends After  Redemption  Date. No Share is entitled to any dividends
accruing  after the date on which the  Liquidation  Value  (plus all accrued and
unpaid dividends thereon) of such Share is paid in full. On such date all rights
of the holder of such Share will cease,  and such Share will not be deemed to be
outstanding.

     7. Redeemed or Otherwise  Acquired Shares. Any Shares which are redeemed or
otherwise  acquired  by the  Corporation  will  be  cancelled  and  will  not be
reissued, sold or transferred.

     8. Special Redemptions.

     If a Change of Control (as defined  below) has occurred or the  Corporation
obtains knowledge that a Change of Control is proposed to occur, the Corporation
shall  give  prompt  written  notice of such  Change of  Control  describing  in
reasonable  detail the material terms and date of  consummation  thereof to each
holder of Convertible Preferred Stock, but in any event such notice shall not be
given later than 5 days after the occurrence of such Change of Control,  and the
Corporation shall give each holder of Convertible Preferred Stock prompt written
notice of any material  change in the terms or timing of such  transaction.  Any
holder of Convertible  Preferred Stock may require the Corporation to redeem all
or any  portion of the  Convertible  Preferred  Stock  owned by such holder at a
price per Share equal to the  Liquidation  Value  thereof  (plus all accrued and
unpaid  dividends  thereon) by giving written notice to the  Corporation of such
election  prior to 21 days  after  receipt  of the first  such  notice  from the
Corporation   which  confirms  that  a  Change  of  Control  has  occurred  (the
"Expiration Date"); provided that in no event shall the Corporation be obligated
to redeem  Shares  unless (a) all amounts then due and payable  under the Credit
Agreement (whether at maturity,  by acceleration or otherwise) have been paid in
full and (b)(i) a Change of Control  Offer (as defined in the  Indenture,  as in
effect  on the Date of  Issuance)  has been  made to the  holders  of the  notes
outstanding  under the  Indenture  (if and to the extent that any such Change of
Control  Offer is required to be made  pursuant to the Indenture as in effect at
the time of the applicable Change of Control) and all such notes which


                                        9
<PAGE>

have been  validly  tendered in  accordance  therewith  have been  purchased  in
accordance  with the terms of the Indenture  applicable  thereto as in effect on
the Date of Issuance (if and to the extent required pursuant to the Indenture as
in  effect  at the  time of the  applicable  Change  of  Control),  and (ii) the
Corporation  shall not,  since the date of such  Change of Control  Offer,  have
defaulted  in the  payment  when due of any  amount of  principal,  interest  or
premium  owing with respect to any notes  outstanding  pursuant to the Indenture
(except any such default which shall have been cured or waived). The Corporation
shall give prompt  written  notice (a "Second  Notice") of each such election to
all other holders of Convertible Preferred Stock within 5 days after the receipt
thereof,  and each such holder shall have until the later of (i) the  Expiration
Date or (ii) 10 days  after  receipt  of the  latest  Second  Notice to  request
redemption hereunder (by giving written notice to the Corporation) of all or any
portion of the Convertible Preferred Stock owned by such holder.

     Subject to the proviso of the second  sentence of the preceding  paragraph,
upon receipt of such  election(s),  the Corporation shall be obligated to redeem
the  aggregate  number of Shares  specified  therein on the later of (i) 90 days
following  occurrence  of the  Change  of  Control  or  (ii) 5  days  after  the
Corporation's receipt of such election(s).

     For purposes hereof, "Change of Control" has the meaning given such term in
the  Indenture  as in  effect  on the Date of  Issuance,  without  amendment  or
modification  thereof  and  whether  or not any  notes  issued  pursuant  to the
Indenture are outstanding.

     Redemptions  made  pursuant  to this  Section  D8  shall  not  relieve  the
Corporation  of its  obligation  pursuant  to  Section  D1 above to  redeem  any
Convertible Preferred Stock outstanding on the Scheduled Redemption Date.

     SECTION  E.  Priority  of  Convertible  Preferred  Stock on  Dividends  and
Redemptions.  So long as any Convertible  Preferred  Stock remains  outstanding,
without  the  prior  written  consent  of  the  holders  of a  majority  of  the
outstanding shares of Convertible

                                       10
<PAGE>

Preferred Stock,  the Corporation  shall not, nor shall it permit any Subsidiary
to,  redeem,  purchase or otherwise  acquire  directly or indirectly  any Junior
Securities,  nor shall the Corporation directly or indirectly pay or declare any
dividend  or make  any  distribution  upon any  Junior  Securities  (other  than
dividends  payable  solely in the  securities in respect of which such dividends
are paid).

     SECTION F. Election of Directors.

     1. So long as at least 50,000  shares of  Convertible  Preferred  Stock are
outstanding and held of record by Qualified  Convertible  Preferred  Holders (as
defined  below),  then the  holders of a majority of the  Convertible  Preferred
Stock,  voting  separately as a single class in the election of directors of the
Corporation,  to the exclusion of all other classes of the Corporation's capital
stock and with each Share of Convertible  Preferred  Stock entitled to one vote,
shall be entitled to elect two (2) directors to serve on the Corporation's Board
of Directors until his successor is duly elected by holders of a majority of the
Convertible  Preferred  Stock or he is  removed  from  office  by  holders  of a
majority  of  the  Convertible   Preferred  Stock;  and  so  long  as  Qualified
Convertible  Preferred  Holders  hold of record an aggregate of less than 50,000
but at least 25,000 shares of Convertible Preferred Stock, then the holders of a
majority of the Convertible Preferred Stock, voting separately as a single class
in the election of directors of the  Corporation,  to the exclusion of all other
classes of the  Corporation's  capital stock and with each Share of  Convertible
Preferred  Stock  entitled  to one  vote,  shall be  entitled  to elect  one (1)
director to serve on the Corporation's Board of Directors until his successor is
duly elected by holders of a majority of the  Convertible  Preferred Stock or he
is removed  from  office by holders of a majority of the  Convertible  Preferred
Stock. If the holders of a majority of the  Convertible  Preferred Stock for any
reason fail to elect anyone to fill any such  directorship,  such position shall
remain  vacant  until such time as the holders of a majority of the  Convertible
Preferred  Stock elect a director to fill such  position and shall not be filled
by  resolution  or  vote  of  the  Corporation's   Board  of  Directors  or  the
Corporation's other stockholders.

                                       11
<PAGE>



     2. So long as the holders of a majority of the Convertible  Preferred Stock
have the  right to elect at least one  director  pursuant  to  Section  F1,  the
Corporation's  Board of  Directors  will be  comprised  of no more  than six (6)
directors,  who shall  include the  Corporation's  Chief  Executive  Officer and
President.  Each director  elected by the holders of the  Convertible  Preferred
Stock  will be paid fees not less than the fees paid to any other  member of the
Corporation's  Board of Directors  (excluding fees payable for services rendered
in their  capacity  other  than as  directors)  and will be  reimbursed  for all
reasonable  expenses  relating to attending  each  meeting of the  Corporation's
Board of  Directors.  For  purposes of this  Section F,  "Qualified  Convertible
Preferred Holders" means and includes,  collectively,  UBS, any successor to all
or substantially all of the business or assets thereof and each Affiliate of the
foregoing.

     SECTION G. Other Voting Rights.  The holders of the  Convertible  Preferred
Stock shall be entitled to notice of all  stockholders'  meetings in  accordance
with the  Corporation's  bylaws,  and the holders of the  Convertible  Preferred
Stock shall be entitled to vote on all matters submitted to the stockholders for
a vote together with the holders of the Common Stock voting together as a single
class with each share of Common  Stock  entitled  to one vote per share and each
Share of  Convertible  Preferred  Stock  entitled  to one vote for each share of
Common Stock issuable upon conversion of the  Convertible  Preferred Stock as of
the record date for such vote or, if no record date is specified, as of the date
of such vote.

     SECTION H. Conversion.

     1. Conversion Procedure.

          (a) At any time  and from  time to time,  any  holder  of  Convertible
     Preferred Stock may convert all or any portion of the Convertible Preferred
     Stock (including any fraction of a Share)

                                       12
<PAGE>

held by such  holder  into a number of shares of  Conversion  Stock  computed by
multiplying  the number of Shares to be  converted  by $100.00 and  dividing the
result by the Conversion Price then in effect.

          (b)  Except  as  otherwise   provided   herein,   each  conversion  of
     Convertible Preferred Stock shall be deemed to have been effected as of the
     close of  business  on the date on which the  certificate  or  certificates
     representing  the  Convertible  Preferred  Stock to be converted  have been
     surrendered for conversion at the principal office of the  Corporation.  At
     the time any such conversion has been effected, the rights of the holder of
     the Shares converted as a holder of Convertible Preferred Stock shall cease
     and the  Person  or  Persons  in whose  name or names  any  certificate  or
     certificates  for  shares of  Conversion  Stock are to be issued  upon such
     conversion  shall be deemed to have  become the holder or holders of record
     of the shares of Conversion Stock represented thereby.

          (c) The conversion rights of any Share subject to redemption hereunder
     shall   terminate  on  the  Redemption  Date  for  such  Share  unless  the
     Corporation has failed to pay to the holder thereof the  Liquidation  Value
     of such Share (plus all accrued and unpaid dividends thereon).

          (d)  Notwithstanding  any other provision  hereof,  if a conversion of
     Convertible  Preferred  Stock is to be made in connection  with a Change of
     Control or other transaction  affecting the Corporation,  the conversion of
     any Shares of  Convertible  Preferred  Stock may,  at the  election  of the
     holder thereof,  be conditioned upon the consummation of such  transaction,
     in which case such  conversion  shall not be deemed to be  effective  until
     such transaction has been consummated.

          (e) As soon as possible  after a conversion  has been effected (but in
     any event within 5 business  days in the case of  subparagraph  (i) below),
     the Corporation shall deliver to the converting holder:

                                       13
<PAGE>

               (i) a certificate  or  certificates  represent- ing the number of
          shares of Conversion  Stock  issuable by reason of such  conversion in
          such  name or names  and such  denomination  or  denominations  as the
          converting holder has specified;

               (ii) payment of cash in an amount equal to all accrued  dividends
          with  respect to each Share  converted  which have not been paid prior
          thereto  provided  that the  Corporation  will not be obligated to pay
          such amount to the extent it is prohibited  from doing so by the NYBCL
          or by the terms of the  Indenture  or the Credit  Agreement;  provided
          further that any dividend not paid shall continue to  accumulate,  and
          dividends  shall  continue to accrue with  respect  thereto,  and such
          amount  shall  be paid in cash as and  when,  and to the  extent,  the
          Corporation  is not  prohibited  from  doing so by the NYBCL or by the
          terms of the Indenture and the Credit Agreement,  and in any event all
          such accrued  dividends shall be paid in cash not later than the tenth
          anniversary of the Date of Issuance, to the extent not previously paid
          in cash, subject to the last two sentences of Section D2 above; and

               (iii)  a  certificate  representing  any  Shares  of  Convertible
          Preferred   Stock  which  were   represented  by  the  certificate  or
          certificates  delivered to the  Corporation  in  connection  with such
          conversion but which were not converted.

          (f) If for any reason the  Corporation is unable to pay any portion of
     the accrued  and unpaid  dividends  on  Convertible  Preferred  Stock being
     converted, the unpaid portion of such dividends may, at the election of the
     converting  holder made by giving written notice thereof to the Corporation
     at any time thereafter, be converted into an additional number of shares of
     Conversion  Stock  determined  by  dividing  (i) the  amount of the  unpaid
     portion of such dividends,  by (ii) 95% of the Market Price of one share of
     the Conversion Stock as of the date of such notice.

          (g) The issuance of certificates  for shares of Conversion  Stock upon
     conversion of Convertible  Preferred  Stock shall be made without charge to
     the holders of such  Convertible  Preferred  Stock for any  issuance tax in
     respect  thereof or other cost  incurred by the  Corporation  in connection
     with such conversion




                                       14
<PAGE>

and the related issuance of shares of Conversion  Stock. Upon conversion of each
Share of  Convertible  Preferred  Stock,  the  Corporation  shall  take all such
actions as are necessary in order to insure that the  Conversion  Stock issuable
with  respect  to such  conversion  shall  be  validly  issued,  fully  paid and
nonassessable, free and clear of all taxes, liens, charges and encumbrances with
respect to the issuance thereof.

          (h) The Corporation  shall not close its books against the transfer of
     Convertible  Preferred Stock or of Conversion Stock issued or issuable upon
     conversion of Convertible  Preferred  Stock in any manner which  interferes
     with the timely conversion of Convertible  Preferred Stock. The Corporation
     shall assist and cooperate  with any holder of Shares  required to make any
     governmental  filings or obtain any  governmental  approval  prior to or in
     connection  with any  conversion of Shares  hereunder  (including,  without
     limitation, making any filings required to be made by the Corporation).

          (i) The Corporation  shall at all times reserve and keep available out
     of its authorized but unissued shares of Conversion  Stock,  solely for the
     purpose of issuance upon the conversion of the Convertible Preferred Stock,
     such  number  of  shares  of  Conversion  Stock  as are  issuable  upon the
     conversion of all outstanding  Convertible  Preferred  Stock. All shares of
     Conversion  Stock which are so issuable  shall,  when  issued,  be duly and
     validly issued, fully paid and nonassessable and free from all taxes, liens
     and  charges.  The  Corporation  shall  take  all  such  actions  as may be
     necessary  to assure  that all such  shares of  Conversion  Stock may be so
     issued without  violation of any applicable law or governmental  regulation
     or any  requirements  of any  domestic  securities  exchange  or the NASDAQ
     National Market upon which shares of Conversion Stock may be listed (except
     for official notice of issuance which shall be immediately delivered by the
     Corporation  upon each such issuance).  The Corporation  shall not take any
     action which would cause the number of  authorized  but unissued  shares of
     Conversion  Stock to be less than the number of such shares  required to be
     reserved   hereunder  for  issuance  upon  conversion  of  the  Convertible
     Preferred Stock.

          (j) If any fractional interest in a share of

                                       15
<PAGE>

Conversion  Stock would,  except for the  provisions  of this  subparagraph,  be
delivered upon any conversion of the Convertible Preferred Stock, at the request
of the holder  thereof,  the  Corporation,  in lieu of delivering the fractional
share  therefor,  shall pay an amount to the holder  thereof equal to the Market
Price of such fractional interest as of the date of conversion.

     2. Conversion Price.

          (a) The initial  "Conversion Price" shall be $5.25 per share. In order
     to prevent dilution of the conversion  rights granted under this Section H,
     the  Conversion  Price  shall be  subject to  adjustment  from time to time
     pursuant to this Section H2.

          (b) If and whenever on or after the  original  Date of Issuance of the
     Convertible  Preferred  Stock  the  Corporation  issues  or  sells,  or  in
     accordance  with Section H3 is deemed to have issued or sold, any shares of
     its Common  Stock for a  consideration  per share less than the  Conversion
     Price in effect  immediately  prior to the time of such issue or sale, then
     immediately  upon such issue or sale or deemed issue or sale the Conversion
     Price shall be reduced to the Conversion  Price  determined by dividing (i)
     the sum of (1) the product derived by multiplying  the Conversion  Price in
     effect  immediately  prior to such issue or sale by the number of shares of
     Common Stock Deemed  Outstanding  immediately  prior to such issue or sale,
     plus (2) the  consideration,  if any, received by the Corporation upon such
     issue  or sale,  by (ii) the  number  of  shares  of  Common  Stock  Deemed
     Outstanding immediately after such issue or sale.

          (c) Notwithstanding the foregoing, there shall be no adjustment in the
     Conversion Price as a result of any issue or sale (or deemed issue or sale)
     of (i) shares of Common Stock upon  exercise of the Warrants in  accordance
     with the terms thereof as in effect at the Date of Issuance, (ii) shares of
     Common  Stock  pursuant  to stock  options,  warrants  and other  rights to
     acquire Common Stock  described in Schedule 4.3 to the Securities  Purchase
     Agreement  (as such  number  of  shares  is  proportionately  adjusted  for
     subsequent stock splits, combinations of shares and stock dividends

                                       16
<PAGE>

affecting  the Common  Stock),  in each case pursuant to the terms thereof as in
effect on the date of the  Securities  Purchase  Agreement  or as such terms may
thereafter  be adjusted as  described  in Schedule  4.3,  (iii) shares of Common
Stock upon exercise of stock  options  granted to employees and directors of the
Corporation and its Subsidiaries pursuant to the terms of stock option plans and
stock ownership plans approved by the Corporation's Board of Directors, and (iv)
shares of Common Stock as  consideration  for the acquisition of any interest in
any  business  or  company  from a Person  other  than an  Affiliate  (A)  which
acquisition is not prohibited pursuant to the Securities Purchase Agreement, and
(B) so long as the Market  Price of the  Conversion  Stock as of the  closing of
such  acquisition  exceeds  $4.50 per share  (as such  price is  proportionately
adjusted  for  subsequent  stock  splits,  combina-  tions of  shares  and stock
dividends affecting the Conversion Stock) and so long as the Market Price of the
Conversion  Stock has not at any time  from the Date of  Issuance  through  such
closing time been equal to or greater than $5.25 per share (as so adjusted).


     3.  Effect  on  Conversion  Price  of  Certain  Events.   For  purposes  of
determining the adjusted  Conversion Price under Section H2, the following shall
be applicable:

          (a) Issuance of Rights or Options.  If the  Corporation  in any manner
     grants or sells any Options and the price per share for which  Common Stock
     is  issuable  upon the  exercise of such  Options,  or upon  conversion  or
     exchange  of any  Convertible  Securities  issuable  upon  exercise of such
     Options,  is less than the Conversion Price in effect  immediately prior to
     the time of the granting or sale of such  Options,  then the total  maximum
     number of shares of Common Stock issuable upon the exercise of such Options
     or  upon  conversion  or  exchange  of the  total  maximum  amount  of such
     Convertible  Securities issuable upon the exercise of such Options shall be
     deemed  to be  outstanding  and  to  have  been  issued  and  sold  by  the
     Corporation  at the time of the  granting or sale of such  Options for such
     price per share.  For purposes of this paragraph,  the "price per share for
     which  Common Stock is issuable"  shall be  determined  by dividing (i) the
     total  amount,  if  any,  received  or  receivable  by the  Corporation  as
     consideration for the granting or

                                       17
<PAGE>

sale  of  such  Options,   plus  the  minimum  aggregate  amount  of  additional
consideration payable to the Corporation upon exercise of all such Options, plus
in the case of such Options which relate to Convertible Securities,  the minimum
aggregate amount of additional consideration, if any, payable to the Corporation
upon the issuance or sale of such  Convertible  Securities and the conversion or
exchange  thereof,  by (ii) the total  maximum  number of shares of Common Stock
issuable upon the exercise of such Options or upon the conversion or exchange of
all such Convertible  Securities  issuable upon the exercise of such Options. No
further  adjustment  of the  Conversion  Price  shall be made  when  Convertible
Securities are actually  issued upon the exercise of such Options or when Common
Stock is actually  issued upon the exercise of such Options or the conversion or
exchange of such Convertible Securities.

          (b) Issuance of  Convertible  Securities.  If the  Corporation  in any
     manner issues or sells any  Convertible  Securities and the price per share
     for which Common Stock is issuable upon  conversion or exchange  thereof is
     less than the Conversion Price in effect  immediately  prior to the time of
     such  issue or sale,  then the  maximum  number of  shares of Common  Stock
     issuable upon conversion or exchange of such  Convertible  Securities shall
     be  deemed  to be  outstanding  and to have  been  issued  and  sold by the
     Corporation  at the  time of the  issuance  or  sale  of  such  Convertible
     Securities  for such price per share.  For the purposes of this  paragraph,
     the  "price  per  share  for  which  Common  Stock  is  issuable"  shall be
     determined  by dividing (i) the total amount  received or receivable by the
     Corporation  as  consideration  for the  issue or sale of such  Convertible
     Securities,  plus the minimum aggregate amount of additional consideration,
     if any, payable to the Corporation upon the conversion or exchange thereof,
     by (ii) the total  maximum  number of shares of Common Stock  issuable upon
     the conversion or exchange of all such Convertible  Securities.  No further
     adjustment  of the  Conversion  Price  shall be made when  Common  Stock is
     actually  issued  upon  the  conversion  or  exchange  of such  Convertible
     Securities, and if any such issue or sale of such Convertible Securities is
     made upon exercise of any Options for

                                       18
<PAGE>

which adjustments of the Conversion Price had been or are to be made pursuant to
other  provisions  of this Section H, no further  adjustment  of the  Conversion
Price shall be made by reason of such issue or sale.

          (c) Change in Option Price or Conversion  Rate. If the purchase  price
     provided for in any Options, the additional consideration,  if any, payable
     upon the conversion or exchange of any  Convertible  Securities or the rate
     at which any Convertible  Securities are  convertible  into or exchangeable
     for Common Stock changes at any time, the Conversion Price in effect at the
     time of such change shall be immediately  adjusted to the Conversion  Price
     which  would  have  been in  effect  at  such  time  had  such  Options  or
     Convertible Securities still outstanding provided for such changed purchase
     price, additional  consideration or conversion rate, as the case may be, at
     the time  initially  granted,  issued or sold. For purposes of this Section
     H3,  if  the  terms  of  any  Option  or  Convertible  Security  which  was
     outstanding as of the Date of Issuance of the  Convertible  Preferred Stock
     are changed in the manner described in the immediately  preceding sentence,
     then such  Option or  Convertible  Security  and the  Common  Stock  deemed
     issuable upon exercise,  conversion or exchange  thereof shall be deemed to
     have  been  issued  as of the date of such  change;  provided  that no such
     change  shall  at any time  cause  the  Conversion  Price  hereunder  to be
     increased.

          (d)  Treatment  of  Expired   Options  and   Unexercised   Convertible
     Securities.  Upon the  expiration of any Option or the  termination  of any
     right to convert or exchange any Convertible  Security without the exercise
     of any such Option or right,  the Conversion Price then in effect hereunder
     shall be adjusted immediately to the Conversion Price which would have been
     in effect at the time of such  expiration or termination had such Option or
     Convertible Security,  to the extent outstanding  immediately prior to such
     expiration or termination,  never been issued. For purposes of this Section
     H3, the expiration or  termination  of any Option or  Convertible  Security
     which  was  outstanding  as of the  Date  of  Issuance  of the  Convertible
     Preferred  Stock  shall not  cause the  conversion  Price  hereunder  to be
     adjusted unless, and only to the extent that, a change in the terms of such
     Option or Convertible

  

                                       19
<PAGE>

Security  caused it to be deemed to have been issued  after the Date of Issuance
of the Convertible Preferred Stock.

          (e) Calculation of Consideration Received. If any Common Stock, Option
     or Convertible  Security is issued or sold or deemed to have been issued or
     sold for cash, the  consideration  received  therefor shall be deemed to be
     the  amount  received  by  the  Corporation  therefor  (net  of  discounts,
     commissions  and  related  expenses).   If  any  Common  Stock,  Option  or
     Convertible Security is issued or sold for a consideration other than cash,
     the amount of the consideration other than cash received by the Corporation
     shall  be  the  fair  value  of  such  consideration,   except  where  such
     consideration  consists  of  securities,   in  which  case  the  amount  of
     consideration received by the Corporation shall be the Market Price thereof
     as of the date of  receipt.  If any  Common  Stock,  Option or  Convertible
     Security is issued to the owners of the non-surviving  entity in connection
     with any merger in which the Corporation is the surviving corporation,  the
     amount of  consideration  therefor  shall be deemed to be the fair value of
     such portion of the net assets and business of the non-surviving  entity as
     is attributable to such Common Stock,  Option or Convertible  Security,  as
     the case may be.  The fair value of any  consideration  other than cash and
     securities  shall be determined  jointly by the Corporation and the holders
     of a majority  of the  outstanding  Convertible  Preferred  Stock.  If such
     parties are unable to reach agreement  within a reasonable  period of time,
     the fair value of such consideration  shall be determined by an independent
     appraiser  experienced  in  valuing  such  type  of  consideration  jointly
     selected  by  the  Corporation  and  the  holders  of  a  majority  of  the
     outstanding   Convertible   Preferred  Stock.  The  determination  of  such
     appraiser  shall be final and binding  upon the  parties,  and the fees and
     expenses of such appraiser shall be borne by the Corporation.

          (f)  Integrated  Transactions.   In  case  any  Option  is  issued  in
     connection with the issue or sale of other  securities of the  Corporation,
     together  comprising  one  integrated  transaction  in  which  no  specific
     consideration  is  allocated  to such  Option by the parties  thereto,  the
     Option shall be deemed to have been issued for a consideration of $.01.

          (g) Treasury Shares. The number of shares of

                                       20
<PAGE>

Common  Stock  outstanding  at any given time shall not include  shares owned or
held  by or for  the  account  of the  Corporation  or any  Subsidiary,  and the
disposition  of any shares so owned or held shall be considered an issue or sale
of Common Stock.

          (h) Record Date. If the  Corporation  takes a record of the holders of
     Common Stock for the purpose of entitling them (i) to receive a dividend or
     other  distribution  payable in Common  Stock,  Options  or in  Convertible
     Securities  or (ii) to subscribe for or purchase  Common Stock,  Options or
     Convertible  Securities,  then such  record  date shall be deemed to be the
     date of the issue or sale of the shares of Common Stock deemed to have been
     issued or sold upon the  declaration of such dividend or upon the making of
     such  other  distribution  or the  date of the  granting  of such  right of
     subscription or purchase, as the case may be.

     4.  Subdivision or Combination of Common Stock.  If the  Corporation at any
time  subdivides  (by any  stock  split,  stock  dividend,  recapitalization  or
otherwise) one or more classes of its outstanding  shares of Common Stock into a
greater number of shares,  the Conversion Price in effect  immediately  prior to
such subdivision shall be proportionately reduced, and if the Corporation at any
time combines (by reverse  stock split or otherwise)  one or more classes of its
outstanding  shares  of  Common  Stock  into a smaller  number  of  shares,  the
Conversion  Price  in  effect  immediately  prior to such  combination  shall be
proportionately increased.

     5.  Reorganization,  Reclassification,  Consolidation,  Merger or Sale. Any
recapitalization,  reorganization,  reclassification,  consolidation,  merger,
sale  of  all  or  substantially  all  of  the  Corporation's  assets  or  other
transaction, in each case which is effected in such a manner that the holders of
Common  Stock are  entitled  to  receive  (either  directly  or upon  subsequent
liquidation) stock,  securities  or assets with respect to or in exchange for
Common  Stock,  is  referred  to herein  as an  "Organic  Change".  Prior to the
consummation  of any Organic  Change,  the  Corporation  shall make  appropriate
provisions (in form and substance

                                       21
<PAGE>

satisfactory  to the holders of a majority of the  Convertible  Preferred  Stock
then  outstanding)  to insure that each of the holders of Convertible  Preferred
Stock shall  thereafter have the right to acquire and receive,  in lieu of or in
addition  to (as the case may be) the  shares of  Conversion  Stock  immediately
theretofore  acquirable  and  receivable  upon the  conversion  of such holder's
Convertible Preferred Stock, such shares of stock,  securities or assets as such
holder would have received in connection with such Organic Change if such holder
had converted its Convertible  Preferred Stock immediately prior to such Organic
Change.  In  each  such  case,  the  Corporation  shall  also  make  appropriate
provisions (in form and substance  satisfactory  to the holders of a majority of
the Convertible  Preferred Stock then outstanding) to insure that the provisions
of this Section H and Section I hereof shall  thereafter  be  applicable  to the
Convertible  Preferred Stock (including,  in the case of any such consolidation,
merger or sale in which the successor entity or purchasing  entity is other than
the Corporation an immediate adjustment of the Conversion Price to the value for
the Common Stock reflected by the terms of such  consolidation,  merger or sale,
and a corresponding  immediate  adjustment in the number of shares of Conversion
Stock acquirable and receivable upon conversion of Convertible  Preferred Stock,
if the  value  so  reflected  is  less  than  the  Conversion  Price  in  effect
immediately prior to such consolidation,  merger or sale). The Corporation shall
not  effect  any  such  consolidation,  merger  or  sale,  unless  prior  to the
consummation  thereof,  the  successor  entity (if other  than the  Corporation)
resulting  from  consolidation  or merger or the entity  purchasing  such assets
assumes by written instrument (in form and substance reasonably  satisfactory to
the holders of a majority of the Convertible  Preferred Stock then outstanding),
the  obligation to deliver to each such holder such shares of stock,  securities
or assets as, in accordance  with the foregoing  provisions,  such holder may be
entitled to acquire.

     6.  Certain  Events.  If any event occurs of the type  contemplated  by the
provisions of this Section H but not expressly  provided for by such  provisions
(including,  without  limitation,  the  granting of stock  appreciation  rights,


                                       22
<PAGE>

phantom  stock  rights  or  other  rights  with  equity   features),   then  the
Corporation's  Board of Directors  shall make an  appropriate  adjustment in the
Conversion  Price so as to  protect  the rights of the  holders  of  Convertible
Preferred  Stock;  provided that no adjustment  shall be made in connection with
any stock  appreciation  rights or phantom  stock  rights  granted to  employees
pursuant to  employee  benefit  plans  approved  by the  Corporation's  Board of
Directors;  and provided  further  that no such  adjustment  shall  increase the
Conversion Price as otherwise  determined pursuant to this Section H or decrease
the number of shares of Conversion  Stock issuable upon conversion of each Share
of Convertible Preferred Stock.

     7. Notices.

          (a)  Promptly  after  any  adjustment  of the  Conversion  Price,  the
     Corporation shall give written notice thereof to all holders of Convertible
     Preferred  Stock,  setting forth in reasonable  detail and  certifying  the
     calculation of such adjustment.

          (b) The  Corporation  shall  give  written  notice to all  holders  of
     Convertible Preferred Stock at least 20 days prior to the date on which the
     Corporation  closes  its books or takes a record  (a) with  respect  to any
     dividend or  distribution  upon Common  Stock,  (b) with respect to any pro
     rata  subscription  offer to holders of Common Stock or (c) for determining
     rights  to  vote  with  respect  to  any  Organic  Change,  dissolution  or
     liquidation.

          (c) The  Corporation  shall also give written notice to the holders of
     Convertible Preferred Stock at least 20 days prior to the date on which any
     Organic Change shall take place.

     SECTION I.  Purchase  Rights.  To the extent not  prohibited  by  paragraph
EIGHTH  of  the  Corporation's  Certificate  of  Amendment  if at any  time  the
Corporation  grants,  issues or sells any  Options,  Convertible  Securities  or
rights to purchase stock, warrants, securities or other property pro rata to the
record holders of any class of Common Stock (the "Purchase  Rights"),  then each
holder of  Convertible  Preferred  Stock shall be entitled to acquire,  upon the
terms applicable to such Purchase Rights, the

                                       23
<PAGE>

aggregate  Purchase  Rights which such holder could have acquired if such holder
had held the number of shares of Conversion  Stock acquirable upon conversion of
such holder's Convertible Preferred Stock immediately before the date on which a
record is taken for the grant,  issuance or sale of such Purchase Rights,  or if
no such record is taken, the date as of which the record holders of Common Stock
are to be determined for the grant, issue or sale of such Purchase Rights.

     SECTION J.  Registration  of  Transfer.  The  Corporation  will keep at its
principal office a register for the registration of Convertible Preferred Stock.
Upon the surrender of any certificate  representing  Convertible Preferred Stock
at such place, the Corporation will, at the request of the record holder of such
certificate,   execute  and  deliver  (at  the  Corporation's   expense)  a  new
certificate or certificates in exchange  therefor  representing in the aggregate
the number of Shares represented by the surrendered  certificate.  Each such new
certificate  will be registered in such name and will  represent  such number of
Shares as is requested by the holder of the surrendered  certificate and will be
substantially  identical in form to the surrendered  certificate,  and dividends
will  accrue  on  the  Convertible  Preferred  Stock  represented  by  such  new
certificate  from the date to  which  dividends  have  been  fully  paid on such
Convertible Preferred Stock represented by the surrendered certificate.

     SECTION K. Replacement. Upon receipt of evidence reasonably satisfactory to
the Corporation (an affidavit of the registered  holder will be satisfactory) of
the ownership and the loss, theft,  destruction or mutilation of any certificate
evidencing  Shares of any class of Convertible  Preferred Stock, and in the case
of any such loss,  theft or  destruction,  upon receipt of indemnity  reasonably
satisfactory to the  Corporation  (provided that if the holder is a Purchaser or
other institutional investor its own agreement will be satisfactory), or, in the
case of any such mutilation upon surrender of such certificate,  the Corporation
will (at its  expense)  execute  and deliver in lieu of such  certificate  a new
certificate  of like kind  representing  the  number  of  Shares  of such  class
represented by such lost, stolen,  destroyed or mutilated  certificate and dated
the date of such lost, stolen, destroyed or mutilated certificate, and dividends
will  accrue  on  the  Convertible  Preferred  Stock  represented  by  such  new
certificate  from the date to which dividends have been fully paid on such lost,
stolen, destroyed or mutilated certificate.



                                       24
<PAGE>


     SECTION L. Events of Noncompliance.

     1. Definitions. An Event of Noncompliance shall have occurred if:

          (a) the Corporation  fails on any Dividend  Reference Date on or after
     the  third  anniversary  of the  Date of  Issuance  to pay in cash the full
     amount of  dividends  then  accrued  on the  Convertible  Preferred  Stock,
     whether or not legally permissible,  except to the extent prohibited by the
     Indenture or Credit Agreement;

          (b) the Corporation fails to make any redemption  payment with respect
     to the Convertible  Preferred Stock which it is required to make hereunder,
     whether or not such payment is legally  permissible or is prohibited by any
     agreement to which the Corporation is subject;

          (c) the  Corporation  (i)  breaches  any  material  representation  or
     warranty,  or (ii)  otherwise  breaches  or fails to perform or observe any
     material  covenant  or  agreement  set forth  herein  or in the  Definitive
     Agreements,  which  breach  or  failure  continues  for 30 days  after  the
     Corporation first becomes aware thereof;

          (d) the  Corporation  fails to pay when due any amount owing under the
     Indenture or Credit  Agreement,  and such failure continues after any grace
     period applicable thereunder;

          (e)  any  event  described  in any of  paragraphs  (h),  (i) or (j) of
     Section 5.01 of the Indenture, as in effect on the Date of Issuance,  shall
     have occurred and be continuing with respect to the Corporation;

          (f) any  event  described  in  paragraph  (g) of  Section  5.01 of the
     Indenture, as in effect on the Date of Issuance, shall have occurred and be
     continuing;

                                       25
<PAGE>

          (g) a  judgment  in excess  of  $2,500,000  is  rendered  against  the
     Corporation or any Subsidiary and, within 60 days after entry thereof, such
     judgment is not discharged or execution  thereof stayed pending appeal,  or
     within 60 days after the expiration of any such stay,  such judgment is not
     discharged;  provided  that the Event of  Noncompliance  will be continuing
     only to the extent such amounts remain unpaid; or

          (h) the  Corporation  or any  Subsidiary  becomes  in  default  of any
     obligation  or agreement  evidencing  or relating to  indebtedness  and the
     result of such default is that an amount  exceeding  $2,500,000  has become
     due prior to its stated maturity;  provided that the Event of Noncompliance
     will be continuing only to the extent such amounts remain unpaid.

     2. Consequences of Events of Noncompliance.

          (a) If an Event of  Noncompliance  has occurred,  the dividend rate on
     the Convertible  Preferred Stock shall increase immediately by an increment
     of 50 basis points (1/2 percentage point).  Thereafter,  until such time as
     no  Event  of  Noncompliance  exists,  the  dividend  rate  shall  increase
     automatically at the end of each succeeding  90-day period by an additional
     increment of 50 basis points (1/2 percentage  point) up to a maximum of 400
     basis points (4  percentage  points).  Any  increase of the  dividend  rate
     resulting from the operation of this subparagraph shall terminate as of the
     close of  business on the date on which no Event of  Noncompliance  exists,
     subject to subsequent increases pursuant to this paragraph.

          (b) If an Event of  Noncompliance  of the type  described  in  Section
     L1(e) has occurred, all of the Convertible Preferred Stock then outstanding
     shall be subject to immediate  redemption by the  Corporation  (without any
     action on the part of the holders of the Convertible  Preferred Stock) at a
     price per Share equal to the  Liquidation  Value  thereof (plus all accrued
     and unpaid dividends thereon). The Corporation shall immediately

                                       26
<PAGE>

redeem all  Convertible  Preferred  Stock upon the  occurrence  of such Event of
Noncompliance, and subject, however, to the prior payment in full of all amounts
due and payable under the Credit Agreement and the Indenture.

          (c)  If  any  Event  of  Noncompliance  exists,  each  holder  of  the
     Convertible  Preferred  Stock shall also have any other  rights  which such
     holder is entitled to under any contract with the  Corporation or agreement
     and any other rights which such holder may have pursuant to applicable law;
     provided  that any  payment  with  respect to any claim  arising  from such
     rights shall be  subordinated  to the prior  payment in full of all amounts
     then owing and due under the Credit Agreement and the Indenture.

     SECTION M.  Definitions.  Unless  defined below or elsewhere  herein,  each
capitalized  term used  herein  shall  have the  meaning  given such term in the
Securities Purchase Agreement.

     "ACP" means Appian Capital  Partners,  L.L.C., a Delaware limited liability
company.

     "Common Stock" means,  all shares of the  Corporation's  Common Stock,  par
value $.01 per share,  as adjusted for any stock split,  stock  dividend,  share
combination,  share exchange,  recapitalization,  merger, consolidation or other
reorganization.

     "Common Stock Deemed  Outstanding"  means, at any given time, the number of
shares of Common Stock  actually  outstanding  at such time,  plus the number of
shares of Common Stock deemed to be  outstanding  pursuant to Sections H3(a) and
H3(b) hereof.

     "Conversion Stock" means shares of the Common Stock; provided that if there
is a change such that the securities issuable upon conversion of the Convertible
Preferred Stock are issued by an entity other than the Corporation or there is a
change in the type or class of securities so issuable, then the term "Conversion
Stock"  shall mean one share of the security  issuable  upon  conversion  of the
Convertible  Preferred  Stock if such  security is issuable in shares,  or shall
mean the smallest  unit in which such  security is issuable if such  security is
not issuable in shares.


                                       27
<PAGE>


     "Convertible   Securities"  means  any  stock  or  securities  directly  or
indirectly convertible into or exchangeable for Common Stock.

     "Credit  Agreement" means the Fourth Amended and Restated Loan and Security
Agreement dated as of July 19, 1995, by and among the Corporation,  as borrower,
the lenders party thereto from time to time,  and  Creditanstalt-Bankverein,  as
agent for the lenders, as amended,  supplemented or otherwise modified from time
to  time  or any  agreement  evidencing  a  refinancing  of  such  indebtedness,
including any agreement  extending the maturity of, refinancing or restructuring
indebtedness thereunder.

     "Definitive  Agreements"  means  the  Securities  Purchase  Agreement,  the
Warrants and the  Registration  Rights  Agreement,  in each case as amended from
time to time in accordance with its respective terms.

     "Dividend  Termination  Date"  means  any date  following  a  period  of 45
consecutive  trading days (a "Trading  Period")  during which the average of the
closing  prices for the Common Stock on the NASDAQ market  exceeded:  (x) in the
case of any Trading  Period of which the first 23 or more days occur  during the
fourth year after the closing,  200% of the conversion price for the Convertible
Preferred  Stock in  effect as of the end of such  Trading  Period  (the  "First
Target"),  provided  that such closing price for the Common Stock on each of the
final 15 trading  days of such  Trading  Period shall equal or exceed 90% of the
First Target; (y) in the case of any Trading Period of which the last 23 or more
trading  days  occur  during  the  fifth  year  after the  closing,  175% of the
conversion price for the Convertible  Preferred Stock in effect as of the end of
such Trading Period (the "Second Target"),  provided that such closing price for
the Common  Stock on each of the final 15 trading  days of such  Trading  Period
shall  equal or  exceed  90% of the  Second  Target;  and (z) in the case of any


                                       28
<PAGE>

Trading  Period of which the last 23 or more trading days occur during the sixth
or any subsequent year after the closing,  150% of the conversion  price for the
Convertible  Preferred Stock in effect as of the end of such Trading Period (the
"Third  Target"),  provided that such closing price for the Common Stock on each
of the final 15 trading days of such Trading Period shall equal or exceed 90% of
the Third Target.

     "Indenture"  means  the  Indenture  governing   $100,000,000  in  aggregate
principal  amount of any series of the  Corporation's  12-1/4%  Senior Notes due
2002, dated as of July 15, 1995 between the Corporation and First Union National
Bank of North  Carolina,  as trustee,  as  amended,  supplemented  or  otherwise
modified  from time to time or any agreement  evidencing a  refinancing  of such
indebtedness,  including any agreement extending the maturity of, refinancing or
restructuring indebtedness thereunder.

     "Junior  Securities" means any of the Corporation's  Stock,  except for the
Convertible Preferred Stock.

     "Liquidation Value" of any Share as of any particular date will be equal to
$100.00.

     "Market  Price" of any security  means the average of the closing prices of
such security's sales on all securities  exchanges on which such security may at
the time be listed or as reported on the NASDAQ  National  Market,  or, if there
has been no sales on any such exchange or reported on the NASDAQ National Market
on any day,  the average of the highest bid and lowest  asked prices on all such
exchanges or reported at the end of such day, or, if on any day such security is
not so listed or  included  in the NASDAQ  National  Market,  the average of the
representative bid and asked prices quoted in the NASDAQ Stock Market as of 4:00
P.M., New York time, or, if on any day such security is not quoted in the NASDAQ
Stock Market, the average of the highest bid and lowest asked prices on such day
in the domestic  over-the-counter  market as reported by the National  Quotation
Bureau, Incorporated,  or any similar successor organization,  in each such case
averaged  over a period  of 21 days  consisting  of the day as of which  "Market


                                       29
<PAGE>

Price" is being  determined and the 20  consecutive  business days prior to such
day. If at any time such  security is not listed on any  securities  exchange or
quoted  in  the  NASDAQ  National  Market,   the  NASDAQ  Stock  Market  or  the
over-the-counter  market,  the "Market  Price"  shall be the fair value  thereof
determined  jointly by the  Corporation  and the  holders  of a majority  of the
Convertible  Preferred  Stock.  If such  parties  are unable to reach  agreement
within a reasonable  period of time,  such fair value shall be  determined by an
independent  appraiser experienced in valuing securities jointly selected by the
Corporation  and the holders of a majority of the Convertible  Preferred  Stock.
The determination of such appraiser shall be final and binding upon the parties,
and the Corporation shall pay the fees and expenses of such appraiser.

     "Options"  means any  rights,  warrants  or  options  to  subscribe  for or
purchase Common Stock or Convertible  Securities other than rights,  warrants or
options referred to clauses (i), (ii) or (iii) of Section H2(c) above.

     "Person" means an  individual,  a  partnership,  a  corporation,  a limited
liability company, an association,  a joint stock corporation,  a trust, a joint
venture,  an  unincorporated  organization  and a  governmental  entity  or  any
department, agency or political subdivision thereof.

     "Purchaser" means UBS.

     "Redemption Date" as to any Share means the date specified in the notice of
any  redemption at the  Corporation's  option or the  applicable  date specified
herein in the case of any other redemption;  provided, that no such date will be
a Redemption Date unless the applicable  Liquidation Value (plus all accrued and
unpaid  dividends  thereon) is actually  paid in cash,  and if not so paid,  the
Redemption  Date  will be the date on which  such  Liquidation  Value  (plus all
accrued and unpaid dividends thereon) is fully paid in cash.

     "Registration  Rights Agreement" means the Registration Rights Agreement as
defined  in the  Securities  Purchase  Agreement,  as such  Registration  Rights
Agreement may be amended from time to time in accordance with its terms.

     "Securities Purchase Agreement" means the Securities

                                       30
<PAGE>

Purchase Agreement, dated as of July 3, 1995 among the Corporation, UBS and ACP,
as amended from time to time in accordance with its terms.

     "Stock"  of any  Person  means any  shares,  equity or  profits  interests,
participations  or other  equivalents  (however  designated)  of capital  stock,
whether voting or nonvoting,  including any securities with profit participation
features, and any rights, warrants, options or other securities convertible into
or exercisable or exchangeable for any such shares, equity or profits interests,
participations  or other  equivalents,  or such other  securities,  directly  or
indirectly (or any equivalent ownership interests, in the case of a Person which
is not a corporation).

     "Subsidiary"  means  any  corporation  of which the  shares of  outstanding
capital stock  possessing  the voting power (under  ordinary  circumstances)  in
electing the board of directors  are, at the time as of which any  determination
is being made,  owned by the Corporation  either directly or indirectly  through
Subsidiaries.

     "UBS" means UBS Capital Corporation, a New York corporation.

     "Warrants"  means the Warrants issued  pursuant to the Securities  Purchase
Agreement,  as they may be amended  from time to time in  accordance  with their
terms.

     SECTION N. Amendment and Waiver No amendment,  modification  or waiver will
be binding or effective  with respect to any of the provisions of this amendment
to  the   Corporation's   Certificate  of  Incorporation   stating  the  number,
designation,  relative  rights,  preferences  and limitations of the Convertible
Preferred  Stock,  without the prior written  consent of the holders of at least
80% of the Shares of Convertible Preferred Stock then outstanding.

     SECTION O. Notices.  Except as otherwise  expressly  provided  herein,  all
notices  referred  to  herein  will  be in  writing  and  will be  delivered  by
registered or certified mail, return

                                       31

<PAGE>

receipt requested, postage prepaid and will be deemed to have been given when so
mailed (i) to the Corporation,  at its principal  executive  offices and (ii) to
any stockholder,  at such holder's address as it appears in the stock records of
the Corporation (unless otherwise indicated by any such holder).

     5. The provision amending the Corporation's Certificate of Incorporation as
set forth  above was duly  adopted at a  telephonic  meeting  (as  permitted  by
Section 12 of the Bylaws of the  Corporation)  of the Board of  Directors of the
Corporation  held on June 6,  1995,  and has not  been  modified,  rescinded  or
amended and remains in full force and effect as of this day.


     IN  WITNESS  WHEREOF,  the  undersigned  President  and  Secretary  of  the
Corporation  have executed this  Certificate as of this 10th day of July,  1995,
and the  statements  continued  therein are affirmed as true under  penalties of
prejury.


                                   PEOPLES TELEPHONE COMPANY, INC.


                                   By: /s/ Robert D. Rubin
                                   Name: ROBERT D. RUBIN
                                   Title: President

                                   By: /s/ Francis J. Harkins, Jr.
                                   Name: FRANCIS J.HARKINS, JR.
                                   Title: Secretary

NOTARIZED:

                                       32
<PAGE>

                           CERTIFICATE OF AMENDMENT OF

                       THE CERTIFICATE OF INCORPORATION OF

                         PEOPLES TELEPHONE COMPANY, INC.

                              Under Section 805 Of
                          The Business Corporation Law


     1. The name of the corporation is Peoples Telephone  Company,  Inc. (formed
under the name of Shirts Unlimited Franchise, Inc.) (the "Corporation").

     2. The Corporation  originally filed its Certificate of Incorporation  (the
"Charter") with the New York Department of State on September 5, 1968.

     3. The  Corporation  hereby  amends  Paragraph  FOURTH  of its  Charter  to
increase the number of  authorized  shares of Common  Stock,  par value $.01 per
share,  from 25,000,000 shares to 75,000,000 shares and to restore the number of
shares of  Preferred  Stock,  par value $.01 per  share,  which may be issued to
5,000,000 shares.  Paragraph FOURTH of the Charter shall read in its entirety as
follows:

          FOURTH:  Capital  Stock.  The total number of shares of all classes of
          Capital Stock which the Corporation  shall have the authority to issue
          and have outstanding is 80,000,000 of which 75,000,000 shall be Common
          Stock,  par value $.01 per share,  and  5,000,000  shall be  Preferred
          Stock,  par value $.01 per share, of which 600,000 shares shall be the
          Corporation's Series B Preferred Stock and 160,000 shares shall be the
          Corporation's  Series C Cumulative  Convertible  Preferred  Stock. The
          shares may be issued from time to time as  authorized  by the Board of
          Directors without further approval of shareholders.  The consideration
          for the  issuance of the shares  shall not be less than the par value.
          Future  services shall not constitute  payment or part payment for the
          issuance  of  shares of the  Corporation.  The  consideration  for the
          shares  shall be  cash,  tangible  or  intangible  property,  labor or
          services actually performed for the Corporation, or any combination of
          the foregoing. In the absence of actual fraud in the transaction,  the
          value of such  property,  labor or services as determined by the Board
          of Directors of the Corporation,  shall be conclusive. Upon payment of
          such  consideration,  such shares shall be deemed to be fully paid and
          nonassessable.

          I.  Common  Stock.  Each  share of Common  Stock  shall  have the same
     relative  rights as and be  identical  in all  respects  with all the other
     shares of Common Stock.

          II.  Preferred  Stock.  The Preferred Stock may be issued in series by
     the Board of Directors  from time to time,  each series with such  dividend
     rights,  voting  rights,   liquidation   preferences,   redemption  rights,
     conversion  rights  and  other  rights  and  preferences  as the  Board  of
     Directors may from time to time provide, as authorized by applicable law.


                                       -1-

<PAGE>

     4. The Corporation  hereby amends Paragraph EIGHTH of its Charter to permit
the  Corporation to grant  preferential  or preemptive  rights to subscribe for,
purchase or receive equity securities of the Corporation pursuant to contractual
agreements  approved by the Board of  Directors  of the  Corporation.  Paragraph
EIGHTH of the Charter shall read in its entirety as follows:
 
          EIGHTH:  Except as provided by resolution of the Board of Directors of
          the  Corporation  or  in  a  written  agreement  (including,   without
          limitation,  an amendment to the Certificate of  Incorporation  of the
          Corporation  designating the rights,  preferences and other terms of a
          series of Preferred Stock of the Corporation) approved by the Board of
          Directors of the  Corporation,  no holder of shares of the Corporation
          of any class, now or hereafter authorized, shall have any preferential
          or preemptive  right to subscribe for,  purchase or receive any shares
          of the Corporation of any class, now or hereafter  authorized,  or any
          options or warrants for such  shares,  or any  securities  convertible
          into or exchangeable for such shares, which may at any time be issued,
          or offered for sale by the Corporation.

     5. The amendments to the Corporation's Charter as set forth above were duly
adopted  by the  shareholders  of the  Corporation  at a special  meeting of the
shareholders  duly  held on  February  14 and  March 7, 1997 and by the Board of
Directors of the  Corporation  at a meeting duly held on December 18, 1996,  and
have not been modified, rescinded or amended and remain in full force and effect
as of this day.

     IN WITNESS WHEREOF,  the undersigned  President and Chief Executive Officer
and Secretary of the Corporation  have executed this Certificate as of this 18th
day of March,  1997,  and the statements  contained  herein are affirmed as true
under penalties of perjury.


                                   PEOPLES TELEPHONE COMPANY, INC.




                                   By: /s/ E. Craig Sanders
                                       E. Craig Sanders
                                       President and Chief Executive Officer


                                   By: /s/ Francis J. Harkins
                                       Francis J. Harkins
                                       Secretary



                                       -2-






                                 
                                   Exhibit 4.4

                      THIRD AMENDMENT TO THE FOURTH AMENDED
                    AND RESTATED LOAN AND SECURITY AGREEMENT


     THIS THIRD  AMENDMENT TO THE FOURTH  AMENDED AND RESTATED LOAN AND SECURITY
AGREEMENT  (this  "Amendment")is  made and  entered  into as of this 26th day of
March,  1997,  by  and  among  PEOPLES  TELEPHONE  COMPANY,  INC.,  a  New  York
corporation  ("Borrower"),  each of the Lenders  signatory  hereto  (hereinafter
referred to individually as a "Lender" and  collectively as the "Lenders"),  and
CREDITANSTALT-  BANKVEREIN,  an Austrian banking  corporation,  as agent for the
Lenders (in such  capacity,  together  with its  successors  and assigns in such
capacity, hereinafter referred to as the "Agent");

                              W I T N E S S E T H:

     WHEREAS,  on March 12,  1990,  Borrower  entered  into a  certain  Loan and
Security Agreement,  dated as of March 12, 1990, as amended (as so amended,  the
"Original  Loan  Agreement"),  among  Borrower,  the banks party thereto and the
Agent,  pursuant  to which such banks made  available  to  Borrower a  revolving
credit facility; and

     WHEREAS, the Original Loan Agreement was superseded by that certain Amended
and Restated  Loan and Security  Agreement,  dated as of May 4, 1992 (the "First
Restated Agreement") among the Borrower,  the banks party thereto and the Agent;
and

     WHEREAS, the First Restated Agreement was superseded by that certain Second
Amended and  Restated  Loan and Security  Agreement,  dated as of March 29, 1993
(the "Second  Restated  Agreement")  among  Borrower and PTC  Cellular,  Inc., a
Delaware corporation, as borrowers, the banks party thereto and the Agent; and

     WHEREAS, the Second Restated Agreement was superseded by that certain Third
Amended and Restated Loan and Security Agreement,  dated as of February 17, 1994
(the "Third Restated  Agreement") among the Borrower,  the lenders party thereto
and the Agent; and

     WHEREAS, the Third Restated Agreement was superseded by that certain Fourth
Amended and Restated Loan and Security Agreement, dated as of July 19, 1995 (the
"Fourth Restated Agreement") among the Borrower,  the lenders party thereto (the
"Lenders") and the Agent; and

     WHEREAS,  the Fourth  Restated  Agreement  was amended on November 29, 1995
pursuant  to that  certain  Waiver and First  Amendment  to Fourth  Amended  and
Restated  Loan and  Security  Agreement  and on April 4, 1996  pursuant  to that
certain  Second  Amendment  to Fourth  Amended and  Restated  Loan and  Security
Agreement;

     WHEREAS, Borrower has requested that the Lenders and the Agent increase the
Commitment  (as  defined  in the Fourth  Restated  Agreement)  from Ten  Million
Dollars ($10,000,000) to Twenty Million Dollars ($20,000,000);

<PAGE>

     WHEREAS,  the Lenders and the Agent are willing to increase the  Commitment
as requested on the condition that the Fourth  Restated  Agreement is amended as
set forth herein;

     NOW,  THEREFORE,  for and in consideration of the foregoing  premises,  the
mutual promises,  covenants and agreements  contained herein, and other good and
valuable  consideration,  the  receipt  and  sufficiency  of  which  are  hereby
acknowledged, the parties hereto hereby agree as follows:

          1. Defined Terms. All capitalized  terms used herein and not expressly
     defined herein shall have the same respective  meanings given to such terms
     in the Fourth Restated Agreement.

          2. Definitions.

               2.1.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          amended by adding the following  definition of "Applicable  Margin" to
          read as follows:

               "Applicable  Margin"  shall mean (a) with  respect to  Eurodollar
               Loans,  three and one half percent (31/2%) per annum and (b) with
               respect to Base Rate Loans,  one and one-half percent (11/2%) per
               annum;  provided,  however, that if on the last day of any fiscal
               quarter  Borrower's  Leverage  Ratio shall fall within any of the
               ranges set forth  below,  then,  subject to  delivery by a senior
               financial  officer of Borrower of financial  statements  for that
               quarter,  together  with a  Compliance  Certificate  of the chief
               financial  officer  of  Borrower   certifying  as  to  Borrower's
               Leverage  Ratio,  in each case as  required  pursuant  to Section
               6.2(a) hereof,  the Applicable  Margin payable on the Loans shall
               be adjusted,  from the date of Agent's  receipt of such financial
               statements and Compliance Certificate until the date on which the
               next following quarterly financial  statements are required to be
               delivered  to the  Agent,  to the rate,  calculated  daily on the
               basis  of a  360-day  year  and  actual  days  elapsed,  for  the
               applicable  type of Loan set  forth  opposite  such  range in the
               schedule below:

<TABLE>
<CAPTION>
         Leverage Ratio Base              Rate Loans      Eurodollar Rate Loans
         -----------------------------    ----------      ---------------------              
<S>      <C>                              <C>             <C>   
         Greater than 3.00:1.00              1.50%             3.50%
         Less than or equal to 3.00:1.00     1.00%             3.00%
         Less than or equal to 2.50:1.00      .50%             2.50%
</TABLE>
                   


               If Borrower does not qualify for an adjustment in interest  rates
               as set forth above for any given fiscal quarter of Borrower or if
               no Compliance  Certificate and quarterly financial statements are
               delivered by the required date,  the  Applicable  Margin shall be
               those set forth in clauses (a) and (b) above.



<PAGE>

               2.2.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          amended by  deleting  the  definition  of "Base  Lending  Rate" in its
          entirety and  substituting  in lieu thereof a new  definition of "Base
          Lending Rate" to read as follows:

               "Base  Lending  Rate"  shall  mean an  interest  rate per  annum,
               fluctuating daily, equal to the higher of (a) a rate announced by
               Creditanstalt  from  time  to  time at its  principal  office  in
               Greenwich,  Connecticut,  as its prime date for domestic  (United
               States)  commercial  loans in  effect on such  date;  and (b) the
               Federal Funds Rate in effect on such date plus  one-half  percent
               (1/2%).  The Base Lending Rate is not necessarily  intended to be
               the lowest rate of interest charge by Creditanstalt in connection
               with  extensions of credit.  Each change in the Base Lending Rate
               shall result in the  corresponding  change in the interest  rates
               hereunder  with respect to a Base Rate Loan and such change shall
               be  effective  on the  effective  date of such change in the Base
               Lending Rate.

               2.3.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          further  amended by deleting the  definition of "Business  Day" in its
          entirety  and  substituting  in  lieu  thereof  a  new  definition  of
          "Business Day" to read as follows:

               "Business  Day" shall mean a day on which banks are not  required
               or  authorized  to close  in New  York,  New  York or  Greenwich,
               Connecticut and, if such day relates to a borrowing of, a payment
               or  prepayment  of  principal  or interest on a  Continuation  or
               Conversion  of or into,  or an Interest  Period for a  Eurodollar
               Loan or a notice by Borrower with respect to any such  borrowing,
               payment, prepayment, Continuation, Conversion or Interest Period,
               which is also a day on which  dealings  by and  between  banks in
               U.S. dollar deposits are carried out in the interbank  Eurodollar
               market.

               2.4.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          further  amended by deleting the  definition  of  "Commitment"  in its
          entirety  and  substituting  in  lieu  thereof  a  new  definition  of
          "Commitment" to read as follows:

               "Commitment"  shall mean the aggregate  obligation of the Lenders
               to make Loans to  Borrower,  subject to the terms and  conditions
               hereof, up to an aggregate  principal amount not to exceed at any
               one  time  outstanding  as to all the  Lenders  equal  to  Twenty
               Million Dollars ($20,000,000),  subject to reduction as set forth
               in Section 2.10 hereof.

               2.5.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          further amended by deleting the definition of  "Creditanstalt"  in its
          entirety  and  substituting  in  lieu  thereof  a  new  definition  of
          "Creditanstalt" to read as follows:

               "Creditanstalt" shall mean  Creditanstalt-Bankverin,  an Austrian
          Banking


<PAGE>

corporation,  having  offices  at  2  Greenwich  Plaza,  4th  Floor,  Greenwich,
Connecticut 06830, and its successors and assigns.
 
               2.6.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          amended by deleting the defined term "Leverage  Ratio" in its entirety
          and by substituting  therefor a new definition of "Leverage  Ratio" to
          read as follows:
 
               "Leverage  Ratio"  shall  mean,  as of the last day of any fiscal
               quarter of  Borrower,  the ratio of (a) the  aggregate  principal
               amount of Borrower's  Indebtedness  outstanding  on such date, to
               (b) an  amount  equal  to (i) in the case of the  fiscal  quarter
               ending March 31, 1997,  the product of the  Borrower's  Operating
               Cash Flow for the fiscal quarter  ending on such date  multiplied
               by four (4); (ii) in the case of the fiscal  quarter  ending June
               30, 1997, the product of the  Borrower's  Operating Cash Flow for
               the two fiscal quarter  period ending on such date  multiplied by
               two (2); (iii) in the case of the fiscal quarter ending September
               30, 1997, the product of the  Borrower's  Operating Cash Flow for
               the three fiscal quarter period ending on such date multiplied by
               four-thirds  (4/3);  and (iv) for any fiscal quarter  thereafter,
               the  Borrower's  Operating  Cash Flow for the four fiscal quarter
               period then ending; in each case computed on a consolidated basis
               for the Borrower and its Subsidiaries in accordance with GAAP.
 
               2.7.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          further  amended by deleting the definition of "Maturity  Date" in its
          entirety  and  substituting  in  lieu  thereof  a  new  definition  of
          "Maturity Date" to read as follows:

               "Maturity Date" shall mean March 26, 2000.
 
 
               2.8.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          amended by adding the  following  phrase to the last  sentence  of the
          defined term "Permitted Liens" to read as follows: (f) liens permitted
          under Section 7.2 (e) hereof.
 
               2.9.  Section  1.1 of the  Fourth  Restated  Agreement  is hereby
          further  amended by deleting the  definition  of "Quoted  Rate" in its
          entirety and  substituting in lieu thereof a new definition of "Quoted
          Rate" to read as follows:

               "Quoted  Rate" shall mean,  when used with respect to an Interest
               Period for a  Eurodollar  Loan,  the  quotient of (i) the offered
               rate quoted by Creditanstalt in the interbank  Eurodollar  market
               in Greenwich,  Connecticut  or London,  England on or about 11:00
               a.m.  (prevailing Eastern or London time, as the case may be) two
               Business  Days  prior to such  Interest  Period  for U.S.  dollar
               deposits in an aggregate


<PAGE>

               amount  comparable to the principal amount of the Eurodollar Loan
               to which the  Quoted  Rate is to be  applicable  and for a period
               comparable to such Interest Period, divided by (ii) one minus the
               Reserve Percentage. For purposes of this definition, (a) "Reserve
               Percentage"  shall mean with respect to any Interest Period,  the
               percentage  which is in effect on the first day of such  Interest
               Period under Regulation D as the maximum reserve requirement from
               member  banks  of  the  Federal   Reserve  System  in  Greenwich,
               Connecticut  with  deposits  comparable  in  amount  to  those of
               Creditanstalt against Eurocurrency  Liabilities (b) "Eurocurrency
               Liabilities"  has the meaning assigned to that term in Regulation
               D, as in  effect  from  time to  time.  The  Quoted  Rate for the
               applicable  period shall be adjusted  automatically  on as of the
               effective  date  of  any  change  in  the   applicable   Reserved
               Percentage.

     3. Borrowing  Procedures.  The Fourth Restated  Agreement is hereby further
amended by  deleting  Section 2.2 thereof in its  entirety  and by  substituting
therefor a new Section 2.2 to read as follows:

               2.2 Borrowing Procedures.

                    (a)  Borrower  shall  give  Agent a Notice of  Borrowing  in
               connection  with each request for a Loan  hereunder in accordance
               with Section 2.12 hereof.  The Agent shall  promptly  notify each
               Lender of any Notice of Borrowing received  hereunder.  Not later
               than 11:00 a.m  (prevailing  Eastern time), on the date specified
               for each borrowing hereunder, each Lender shall make available to
               the  Agent the  amount  of the Loan to be made by such  Lender in
               accordance   with  such  Lender's   Commitment   Percentage,   in
               immediately  available  funds at an  account  with  Creditanstalt
               designated  by the Agent.  The Agent shall,  subject to the terms
               and  conditions  of this  Agreement,  not  later  than  1:00 p.m.
               (prevailing  Eastern time) on the Business Day specified for such
               borrowing,  make such amount available to Borrower at the Agent's
               office in Greenwich, Connecticut.
 
                    (b) Unless the Agent shall have been  notified by any Lender
               at  least  one  Business  Day  prior  to the  date on  which  any
               Eurodollar  Loan is to be made to  Borrower  and not  later  than
               11:00 a.m.  (prevailing  Eastern  time) on the date any Base Rate
               Loan is to be made,  that  such  Lender  does not  intend to make
               available to the Agent such  Lender's  Commitment  Percentage  of
               such Loan,  the Agent may assume  that such  Lender has made such
               amount  available  to the  Agent on the date of such Loan and the
               Agent may, in reliance upon such  assumption,  make  available to
               Borrower a corresponding  amount. If such corresponding amount is
               not in fact made  available  to Agent by such  Lender,  the Agent
               shall be entitled to recover such corresponding  amount on demand
               from such  Lender,  which  demand  shall be made in a  reasonably
               prompt manner.  If such Lender does not pay such a  corresponding
               amount  forthwith  upon the Agent's  demand  therefor,  the Agent
               shall promptly

<PAGE>

               notify Borrower and Borrower shall pay such corresponding  amount
               to the Agent.  The Agent shall also be  entitled to recover  from
               such Lender interest on such  corresponding  amount in respect of
               each  day  from  the  date  such  corresponding  amount  was made
               available by the Agent to Borrower to the date such corresponding
               amount as recovered by the Agent at a rate per annum equal to the
               Federal  Funds Rate,  for the first two Business  Days,  and then
               thereafter  at the rate per annum then in effect with  respect to
               Base Rate Loans.  Nothing  herein  shall be deemed to relieve any
               Lender from its obligation to fulfill its  Commitment  Percentage
               of the Commitment  hereunder or to prejudice any rights which the
               Agent or Borrower  may have against any Lender as a result of any
               Default by such Lender hereunder.

     4. Payments.  The Fourth  Restated  Agreement is hereby further  amended by
deleting Subsection 2.8(a) thereof in its entirety and by substituting  therefor
a new Subsection 2.8(a) to read as follows:

                    (a) Each payment by the Borrower  pursuant to this Agreement
               or the Notes shall be made prior to 1:00 p.m. (prevailing Eastern
               time) on the  date  due and  shall  be made  without  set-off  or
               counterclaim to the Agent at its principal U.S. office located at
               Two Greenwich Plaza, 4th Floor, Greenwich, Connecticut or at such
               other place or places as Agent may designate from time to time in
               writing  to  Borrower.  Each  such  payment  shall  be in  lawful
               currency  of the  United  States of  America  and in  immediately
               available  funds.  The Agent shall  promptly remit to each Lender
               such  Lender's  share of any  payment  received by the Agent from
               Borrower.
 
     5. Certain Notices. The Fourth Restated Agreement is hereby further amended
by deleting Section 2.12 thereof in its entirety and by substituting  therefor a
new Section 2.12 to read as follows:

               2.12 Certain Notices.  All notices given by Borrower to the Agent
          of terminations or reductions of the Commitment,  or of borrowings, or
          prepayments  of Loans  hereunder  shall  either be oral,  with  prompt
          written  confirmation  by telecopy,  or in writing,  with such written
          confirmation  or  writing,   in  the  case  of  a  borrowing,   to  be
          substantially  in the form of Exhibit B  attached hereto (a "Notice of
          Borrowing"); shall be irrevocable; shall be effective only if received
          by Agent prior to  10:00 a.m.  (Eastern  time) on a Business Day which
          is:  (a) at least  fifteen  (15)  days  prior to such  termination  or
          reduction of the Commitment;  (b) not later than the date such Loan is
          to be made as,  Converted to or Continued as a Base Rate Loan;  (c) at
          least  three (3)  Business  Days  prior to the date such Loan is to be
          made as,  Converted to or Continued as a Eurodollar Loan; (d) at least
          five  (5)  days  prior  to  any  such  prepayment,  in the  case  of a
          prepayment of a Base Rate

<PAGE>


          Loan;  or (e) not later than the date of any such  prepayment,  in the
          case of a prepayment  of a Base Rate Loan.  Each such notice to reduce
          the  Commitment or to prepay the Loans shall specify the amount of the
          Commitment to be reduced or of the Loans to be prepaid and the date of
          such  reduction  or   prepayment.   Each  such  notice  of  borrowing,
          Conversion  or  Continuation  shall  specify:  (i) the  amount of such
          borrowing,  Conversion  or  Continuation  (which  shall be an integral
          multiple of $100,000 and, if a Eurodollar  Loan, shall be in a minimum
          principal  amount of $1,000,000);  (ii) that the amount of the Loan to
          be made,  Converted or Continued when  aggregated with all other Loans
          to be outstanding  following the funding of such Loan, does not exceed
          the Borrowing Base; (iii) whether such Loan will be made, Converted or
          Continued as a Eurodollar  Loan or as a Base Rate Loan;  (iv) the date
          such Loan is to be made,  Converted  or  Continued  (which  shall be a
          Business  Day and, if such Loan is to Convert or Continue a Eurodollar
          Loan then outstanding, shall not be prior to the then current Interest
          Period  for  such  outstanding  Loan);  and  (v)  if  such  Loan  is a
          Eurodollar  Loan,  the  duration of the  Interest  Period with respect
          thereto.  If Borrower  fails to specify the  duration of the  Interest
          Period for any  Eurodollar  Loan,  Borrower shall instead be deemed to
          have requested that such Loan be made as, Converted to or Continued as
          a  Base  Rate  Loan.  Each  request  for a  borrowing,  Conversion  or
          Continuation  of a Loan or for any other  financial  accommodation  by
          Borrower  pursuant to this Agreement or the other Loan Documents shall
          constitute (x) an automatic warranty and representation by Borrower to
          each  Lender  that  there  does not then  exist a Default  or Event of
          Default or any event or condition which, with the making of such Loan,
          would  constitute a Default or Event of Default and (y) an affirmation
          that as of the date of such  request  all of the  representations  and
          warranties of Borrower  contained in this Agreement and the other Loan
          Documents are true and correct in all material  respects,  both before
          and after giving effect to the application of the proceeds of the Loan
          except for such changes in such  representations  and warranties which
          do not  constitute a Default or Event of Default  hereunder,  which do
          not, individually or in the aggregate,  have a Material Adverse Effect
          and which have, to the extent  required,  been  disclosed to the Agent
          and the Lenders pursuant to Section 6.2 hereof or otherwise. If on the
          last day of the  Interest  Period of any  Eurodollar  Loan  hereunder,
          Agent has not received a timely notice hereunder to Convert,  Continue
          or prepay  such Loan,  Borrower  shall be deemed to have  submitted  a
          notice to Convert such Loan to a Base Rate Loan.

     6. Interest.  The Fourth  Restated  Agreement is hereby further  amended by
deleting Sections 3.1, 3.2 and 3.3 thereof in their entirety and by substituting
therefor new Sections 3.1, 3.2 and 3.3 to read as follows:

<PAGE>


          3.1 Interest.

               (a) Subject to modification  pursuant to Section 10.1 hereof, the
          average daily outstanding  principal amount of the Loans and all other
          sums payable by Borrower  hereunder  shall bear interest from the date
          thereof until paid in full at the following rates:

                    (i) the outstanding principal amount of each Eurodollar Loan
               shall bear  interest at a fixed rate of interest  per annum equal
               to the Quoted Rate for the then- current Interest Period for such
               Loan plus the  Applicable  Margin,  calculated  on the basis of a
               360-day year and actual days elapsed; and

                    (ii) the outstanding principal amount of each Base Rate Loan
               and all other  sums  payable  by  Borrower  hereunder  shall bear
               interest  at a  fluctuating  rate  per  annum  equal  to the Base
               Lending Rate plus the Applicable Margin,  calculated daily on the
               basis of a 360-day year and actual days elapsed.

               (b)  Accrued  interest  shall be payable  (i) in the case of Base
          Rate Loans,  monthly on the first day of each month  hereafter for the
          previous  month,  commencing  with the first  such day  following  the
          Effective Date; (ii) in the case of a Eurodollar Loan, on the last day
          of each  Interest  Period,  provided,  however,  that if any  Interest
          Period  in  respect  of a  Eurodollar  Loan is longer  than  three (3)
          months,  such  interest  prior to  maturity  shall be paid on the last
          Business  Day of each three (3) month  interval  within such  Interest
          Period as well as on the last day of such  Interest  Period;  (iii) in
          the case of any Loan, upon the payment or prepayment thereof;  (iv) in
          the case of any other sum payable  hereunder as set forth elsewhere in
          this Agreement or, if not so set forth, on demand; and (v) in the case
          of interest payable at the Default Rate, on demand.

          3.2  Limitations  on  Interest  Periods.  Borrower  may not select any
     Interest Period which extends beyond the Maturity Date.  Borrower shall not
     have more than three (3) different  Interest  Periods for Eurodollar  Loans
     outstanding at any given time during the term of this Agreement;  provided,
     however,  that so long as no Base Rate Loans are outstanding,  Borrower may
     have up to  four  (4)  different  Interest  Periods  for  Eurodollar  Loans
     outstanding.

          3.3  Conversions  and  Continuations.  So long as there then exists no
     Default or Event of Default,  Borrower  shall have the right,  from time to
     time,  to  Convert  Loans of one type to  Loans  of the  other  type and to
     Continue  Loans of one type as Loans of the same type;  provided,  however,
     that Eurodollar Loans may not be Continued or Converted prior to the end of
     the Interest Period applicable thereto.
 
<PAGE>

     7. Capiatlization.  The Fourth Restated Agreement is hereby further amended
by deleting Section 5.28 thereof in its entirety and by substituting  therefor a
new Section 5.28 to read as follows:

     5.28  Capitalization.  Borrower has authorized  capital stock consisting of
75,000,000  shares of Common  Stock,  par value $.01 per  share,  of which as of
March 21, 1997,  16,194,684  shares were issued and  outstanding,  and 5,000,000
shares of Preferred Stock, $.01 par value per share, of which (a) 600,000 shares
are designated as Series B Preferred  Stock, of which as of March 21, 1997, none
were issued and  outstanding,  and (b) 160,000 shares are designated as Series C
Cumulative  Convertible  Preferred Stock of which as of March 21, 1997,  150,000
shares were issued and outstanding.

     8. Reporting Requirements.  The Fourth Restated Agreement is hereby further
amended  by  deleting  Subsection  6.2(a)(v)  thereof  in  its  entirety  and by
substituting therefor a new Subsection 6.2(a)(v) to read as follows:
 
               (v)  Together  with the  annual or interim  financial  statements
          referred to in clauses (i) and (ii) above, a compliance certificate of
          the  chief  executive  officer  or  the  chief  financial  officer  of
          Borrower,  in  substantially  the  forms  of  Exhibit  C  hereto  (the
          "Compliance Certificate"),  certifying that, to the best of his or her
          knowledge,  no  Default  or  Event  of  Default  has  occurred  and is
          continuing  or, if a Default or Event of Default has  occurred  and is
          continuing,  a statement as to the nature thereof and the action which
          is  proposed  to  be  taken  with  respect   thereto,   and  that  the
          calculations for determining the Applicable Margin and compliance with
          the  financial  covenants  set forth in  Article 8 hereof are true and
          accurate;
 
     9. Insurance.  The Fourth  Restated  Agreement is hereby further amended by
deleting Subsection 6.9(c) thereof in its entirety and by substituting  therefor
a new Subsection 6.9(c) to read as follows:
 
               (c) Deliver certificates of insurance for such policy or policies
          to  Agent,  containing  endorsements,  in  form  satisfactory  to  the
          Majority   Lenders  ,  providing  that  the  insurance  shall  not  be
          cancelable,  except upon thirty  (30) days'  prior  written  notice to
          Agent. In the event of any termination or notice of non-payment by any
          insurer  with  respect  to any  policy  or any  lapse in the  coverage
          thereunder,  Borrower  shall cause such insurer to give prompt written
          notice  to  Johanna  Connor,  Senior  Vice  President,  Creditanstalt-
          Bankverein,  2 Greenwich Plaza,  Greenwich,  Connecticut 06836-1300 of
          the occurrence of such termination, nonpayment or lapse.
 
     10.  Indebtedness.  The Fourth Restated Agreement is hereby further amended
by deleting  Section 7.2 thereof in its entirety and by substituting  therefor a
new Section 7.2 to read as follows:
<PAGE>


          7.2 Indebtedness.  Borrower shall not, and shall not permit any of its
     Subsidiaries to, incur,  assume, or suffer to exist any Indebtedness  other
     than  (a) the  Obligations;  (b) Subordinated  Debt;  (c)  Indebtedness  of
     Borrower  evidenced by the Senior Notes;  (d)  Indebtedness  in a principal
     amount of not more than $3,500,000 secured by a mortgage on the real estate
     owned by Borrower  located at 2300 N.W.  89th Place,  Miami,  Dade  County,
     Florida;  and (e) other  Indebtedness of Borrower in a principal amount not
     in excess of Five Million Dollars  ($5,000,000) at any one time outstanding
     provided  that not more than Two  Million  Five  Hundred  Thousand  Dollars
     ($2,500,000) of Indebtedness permitted by this clause (e) may be secured by
     any assets of Borrower or its Subsidiaries.
 
     11. Asset Sales. The Fourth Restated Agreement is hereby further amended by
deleting Section 7.3 thereof in its entirety and by substituting  therefor a new
Section 7.3 to read as follows:

          7.3 Asset Sales.  Borrower  shall not, and shall not permit any of its
     Subsidiaries to, sell, lease or otherwise  dispose of any of the Collateral
     or any interest  therein or any of its other assets except for (a) the sale
     of Inventory in the ordinary course of business;  (b) the sale of assets no
     longer used or useful in the business of Borrower or its  Subsidiaries  and
     having  an  aggregate  value of not  more  than Two  Million  Five  Hundred
     Thousand Dollars ($2,500,000) during any fiscal year.

     12. Investments. The Fourth Restated Agreement is hereby further amended by
deleting Section 7.5 thereof in its entirety and by substituting  therefor a new
Section 7.5 to read as follows:

          7.5  Investments.  Borrower shall not, and shall not permit any of its
     Subsidiaries   to  make  any  Investment  in  any  Person  except  for  (i)
     Acquisition of any Person  engaged in the Pay Telephone  business for which
     the aggregate  purchase  price payable other than in shares of Common Stock
     (whether  payable in cash,  notes,  property,  assumption of liabilities or
     otherwise,  with property being valued at the fair market value thereof and
     notes and assumed  liabilities  being valued at the face amount thereof) is
     not in  excess  of Two  Million  Dollars  ($2,000,000.00)  for  any  single
     Acquisition or related series of Acquisitions;  provided,  however, that at
     the time of such  Acquisition,  and giving effect  thereto,  there does not
     exist a Default  or Event of Default  hereunder;  and (ii)  investments  in
     (a) certificates  of  deposit  issued by  commercial  banks  located in the
     United States (including foreign banks with a United States Federal Branch)
     having  combined  capital  and  surplus in excess of Five  Hundred  Million
     Dollars  ($500,000,000),  and having a maturity  date within one year after
     the date such investment is made;  (b) readily  marketable commercial paper
     of a domestic issuer rated at least "A-1" by Standard & Poor's  Corporation
     or "P-1" by Moody's Investors Service,  Inc.; and (c) direct obligations of
     the United  States of  America or  agencies  thereof or  obligations  fully
     guaranteed by the United States of America.
 
<PAGE>

     13. Financial  Covenants.  The Fourth Restated  Agreement is hereby further
amended  by  deleting  Sections  8.1 and 8.2  thereof in their  entirety  and by
substituting therefor new Sections 8.1 and 8.2 to read as follows:

     8.1 Operating Cash Flow.  Borrower shall maintain (i) as of the last day of
the fiscal  quarter of Borrower  ending March 31, 1997,  Operating Cash Flow for
the fiscal quarter then ending of not less than $4,500,000,  (ii) as of the last
day of the fiscal quarter of Borrower ending June 30, 1997,  Operating Cash Flow
for the two fiscal quarters then ending of not less than  $10,500,000,  (iii) as
of the last day of the fiscal  quarter of Borrower  ending  September  30, 1997,
Operating  Cash Flow for the three fiscal  quarters then ending of not less than
$16,500,000,  and (v) as of the  last day of each  fiscal  quarter  of  Borrower
ending after September 30, 1997, Operating Cash Flow for the four fiscal quarter
period  then ending of not less than the amount set forth  below  opposite  each
such applicable period: Applicable Period Amount
<TABLE>
<CAPTION>
 
<S>               <C>                            <C>        
                  10/01/97 - 12/31/97             $22,500,000
                  01/01/98 - 03/31/98             $24,500,000
                  04/01/98 - 6/30/98              $26,000,000
                  07/01/98 - 09/30/98             $27,500,000
                  10/01/98 - 12/31/98             $29,000,000
                  01/01/99 - 03/31/99             $30,500,000
                  04/01/99 - 06/30/99             $31,000,000
                  07/01/99 - 09/30/99             $31,500,000
                  Each Fiscal Quarter Thereafter  $32,000,000
</TABLE>
 
 
     8.2 Interest Coverage Ratio. Borrower shall maintain (i) as of the last day
of the fiscal  quarter of Borrower  ending March 31, 1997, an Interest  Coverage
Ratio for the fiscal quarter then ending of not less than 1.30:1.00,  (ii) as of
the last day of the fiscal  quarter of Borrower  ending June 30, 1997,  Interest
Coverage  Ratio  for the two  fiscal  quarters  then  ending  of not  less  than
1.50:1.00,  (iii) as of the last day of the fiscal  quarter of  Borrower  ending
September 30, 1997,  Interest  Coverage Ratio for the three fiscal quarters then
ending of not less  than  1.50:1.00,  and (v) as of the last day of each  fiscal
quarter of Borrower ending after September 30, 1997, Interest Coverage Ratio for
the four fiscal  quarter period then ending of not less than the ratio set forth
below opposite each such applicable period:
<TABLE>
<CAPTION>
                  Applicable Period                           Ratio

<S>               <C>                                       <C>
                  10/01/97 - 12/31/97                        1.50:1.00
                  01/01/98 - 03/31/98                        1.75:1.00
                  04/01/98 - 12/31/98                        2.00:1.00
                  Each Fiscal Quarter thereafter             2.25:1.00
</TABLE>
<PAGE>

     14. Schedules.  The Fourth Restated  Agreement is hereby further amended by
supplementing each of the schedules thereof with the information attached hereto
as Exhibit A and incorporated herein by reference.

     15.  Note.  The Fourth  Restated  Agreement  is hereby  further  amended by
deleting  Exhibit A thereof in its  entirety  and by  substituting  therefor new
Exhibit A attached hereto as Exhibit B and incorporated herein by reference.

     16. Compliance Certificate. The Fourth Restated Agreement is hereby further
amended  by  deleting  Exhibit C thereof  in its  entirety  and by  substituting
therefor new Exhibit C attached hereto as Exhibit C and  incorporated  herein by
reference.

     17. Conditions Precedent.  This Amendment shall not become effective unless
and until the  following  conditions  have  been met,  to the sole and  complete
satisfaction of the Lenders, the Agent and their respective counsel:

          (a) No Material  Adverse Change.  Since November 30, 1996, there shall
     not have occurred any material  adverse change in the assets,  liabilities,
     business, operations or condition (financial or otherwise) of the Borrower,
     or any event,  condition, or state of facts which would be expected to have
     a Material Adverse Effect subsequent to the date hereof;

          (b) Fee. All fees due on or prior to the date hereof  pursuant to that
     certain letter  agreement dated of even date herewith  between Borrower and
     Creditanstalt shall have been paid;

          (c)  Documentation.  The Agent and the Lenders shall have received the
     following documents,  each duly executed and delivered to the Agent and the
     Lenders, and each to be satisfactory in form and substance to Agent and its
     counsel:

               (i) this Amendment;

               (ii) the Note;

               (iii) the Compliance Certificate;

               (iv) a certificate  of the Secretary of Borrower  certifying  (i)
          that  attached  thereto is a true and correct copy of the  resolutions
          adopted by its Board of Directors, authorizing the execution, delivery
          and  performance of this  Amendment,  the Note and the other documents
          contemplated hereby, and (ii) as the incumbency and genuineness of its
          officers  executing this  Amendment,  the Note and the other documents
          contemplated hereby;

               (v) the written opinion of Steel,  Hector & Davis LLP, counsel to
          Borrower, in the form and substance satisfactory to Lenders and Agent;

<PAGE>


               (vi)  such  other  documents,  instruments  and  agreements  with
          respect to the  transactions  contemplated by this Amendment,  in each
          case in such form and containing such additional  terms and conditions
          as  may  be  reasonably  satisfactory  to the  Majority  Lenders,  and
          containing,  without limitation,  representations and warranties which
          are customary and usual in such documents.

     18. Representations and Warranties;  No Default. Borrower hereby represents
and warrants to the Agent and the Lenders that giving effect to this  Amendment,
(a) all of Borrower's  representations  and  warranties  contained in the Fourth
Restated  Agreement and the other Loan  Documents are true and correct as of the
date hereof in all material  respects  with the same force and effect as if made
on and as the date hereof  except for such changes in such  representations  and
warranties which do not constitute a Default or Event of Default,  which do not,
individually or in the aggregate, have a Material Adverse Effect and which have,
to the extent required,  been disclosed to the Agent and the Lenders pursuant to
Section 6.2 or 6.8 of the Fourth Restated Agreement or otherwise; (b) no Default
or Event of Default has  occurred  and is  continuing  as of such date under any
Loan  Document;  (c)  Borrower  has the power and  authority  to enter into this
Agreement and to perform all of its obligations  hereunder;  (d) the  execution,
delivery and  performance  of this  Agreement  have been duly  authorized by all
necessary  corporate  action on the part of Borrower;  and (e) the execution and
delivery of this Agreement and performance thereof by Borrower does not and will
not  violate  the  Articles of  Incorporation,  By-laws or other  organizational
documents of the Borrower and does not and will not violate or conflict with any
law, order, writ, injunction,  or decree of any court,  administrative agency or
other governmental authority applicable to Borrower or its properties.

     19. Expenses. Borrower agrees to pay, immediately upon demand by the Agent,
all costs,  expenses,  attorneys'  fees and other charges and expenses  actually
incurred by the Agent in connection with the negotiation, preparation, execution
and delivery of this Agreement and any other instrument,  document, agreement or
amendment executed in connection with this Agreement.

     20.  Defaults  Hereunder.  The breach of any  representation,  warranty  or
covenant contained herein or in any document executed in connection herewith, or
the failure to observe or comply  with any term or  agreement  contained  herein
shall  constitute  a  Default  or Event of  Default  under the  Fourth  Restated
Agreement and the Agent and the Lenders shall be entitled to exercise all rights
and  remedies  they may have  under the  Fourth  Restated  Agreement,  any other
documents executed in connection therewith and applicable law.

     21.  References.  All references in the Fourth  Restated  Agreement and the
Loan Documents to the Fourth Restated  Agreement shall hereafter be deemed to be
references to the Fourth  Restated  Agreement as amended  hereby and as the same
may hereafter be amended from time to time.
<PAGE>

     22.  Limitation of Agreement.  Except as especially set forth herein,  this
Agreement shall not be deemed to waive, amend or modify any term or condition of
the Fourth Restated  Agreement,  each of which is hereby ratified and reaffirmed
and which shall  remain in full force and  effect,  nor to serve as a consent to
any matter prohibited by the terms and conditions thereof.

     23.  Counterparts.  This  Agreement  may  be  executed  in  any  number  of
counterparts,  and any party hereto may execute any counterpart,  each of which,
when executed and delivered,  will be deemed to be an original and all of which,
taken together will be deemed to be but one and the same agreement.

     24. Further Assurances.  Borrower agrees to take such further action as the
Agent or the Majority Lenders shall reasonably request in connection herewith to
evidence the amendments herein contained to the Fourth Restated Agreement.

     25. Successors and Assigns.  This Agreement shall be binding upon and inure
to the benefit of the successors and permitted assigns of the parties hereto.

     26.  Governing Law. This  Agreement  shall be governed by, and construed in
accordance with, the laws of the State of New York, without regard to principles
of conflicts of law.

     27. No Claim. Borrower hereby represents, warrants, acknowledges and agrees
to end with the Lenders and Agent that (a) Borrower neither holds nor claims any
right of action, claim, cause of action or damages,  either at law or in equity,
against the Lenders and Agent which arises from, may arise from, allegedly arise
from,  are based  upon or are  related in any  manner  whatsoever  to the Fourth
Restated  Agreement  and the Loan  Documents  or which  are  based  upon acts or
omissions  of  the  Lenders  or  Agent  in  connection  therewith  and  (b)  the
Obligations  are  absolutely  owed to the  Lenders  and Agent,  without  offset,
deduction or counterclaim.
<PAGE>


     IN WITNESS  WHEREOF,  the parties hereto have executed this Amendment under
seal as of the date first written above.



                                 "BORROWER"

                                  PEOPLES TELEPHONE COMPANY, INC.


                                  By: /s/ Bonnis S. Biummi
                                  Bonnie E. Biumi
                                  Executive Vice President and
                                  Chief Financial Officer
 

                                  Attest: /s/ Francis J. Harkins, Jr.
                                  Francis J. Harkins, Jr.
                                  Secretary

                                                          [CORPORATE SEAL]


                                  "AGENT"

                                  CREDITANSTALT-BANKVEREIN

                                  By:/s/ Robert M. Biringer
                                  Robert M. Biringer
                                  Executive Vice President


                                  By: /s/ Joseph P. Longosz
                                  Joseph P. Longosz
                                  Vice President

                                  [Signatures Continued On Next Page]
 
<PAGE>

                                  [Signatures Continued From Previous Page]



                                  "LENDER"

                                  CREDITANSTALT-BANKVEREIN


                                  By: /s/ Robert M. Biringer
                                  Robert M. Biringer
                                  Eecutive Vice President


                                  By: /s/ Joseph P. Longosz
                                  Joseph P. Longosz
                                  Vice President


                                Exhibit 10.15

                              January 10, 1996

Ms. Bonnie S. Biumi
Peoples Telephone Company, Inc.
2300 Northwest 89th Place
Miami, FL 33172-2431

Dear Ms. Biumi:

     This is to confirm the offer of Peoples Telephone Company, Inc. ("Peoples")
to extend the  initial  term of the  Employment  Agreement  dated July 11,  1994
between Peoples and yourself (the "Agreement") for one (1) year.

     The effect of this  extension  is that the  Initial  Term as defined in the
Agreement  would expire on December 31, 1998,  unless  sooner  terminated as set
forth in the Agreement.

     Further,  the  date set  forth  in the  fifth  line of  Section  1.1 of the
Agreement  currently  reading  as  follows:  "...that  commencing  on January 1,
1998..." shall be changed to January 1, 1999.

     All other terms of the Agreement remain unchanged and in effect.

     If you agree to these  changes to the  Agreement,  please sign in the space
provided below and return this letter to me.

                              Very truly yours,

                              PEOPLES TELEPHONE COMPANY, INC.



                              By: /s/ Robert E. Lund
                              Robert E. Lund
                              Chief Executive Officer
Agreed and Accepted
this 24th day of January, 1996:


/s/ Bonnie S. Biumi
Bonnie S. Biumi


                                 Exhibit 10.18

                                                               LETTER AGREEMENT

                                January 27, 1997

Mr. Lawrence Ellman
Peoples Telephone Company, Inc.
2300 Northwest 89th Place
Miami, FL 33172-2431

Dear Mr. Ellman:

     This is to confirm the offer of Peoples Telephone Company, Inc. ("Peoples")
to extend  the term of the  Employment  Agreement  dated June 22,  1994  between
Peoples and yourself (the "Agreement") for six (6) months.

     The effect of this  extension is that the Term of Employment (as defined in
the Agreement) will expire on December 31, 1997.

     All other terms of the Agreement remain unchanged and in effect.

     This Letter Agreement contains all obligations and  understandings  between
the parties and merges and supersedes all prior  discussions,  negotiations  and
agreements, if any, between them relating to its subject matter.

     If you agree to the aforementioned change to the Agreement,  please sign in
the space provided below and return this letter to me.

                                Very truly yours,

                                PEOPLES TELEPHONE COMPANY, INC.


                                By: /s/ E. Craig Sanders
                                E. Craig Sanders
                                President and Chief Executive Officer
Agreed and Accepted
this 3rd day of January, 1997:

/s/ Lawrence Ellman
Lawrence Ellman
Executive Vice President/President - National Accounts





                                 Exhibit 10.19

                               LETTER AGREEMENT

                                 April 30, 1996



Mr. C. Keith Pressley
Peoples Telephone Company, Inc.
2300 N.W. 89th Place
Miami, Florida  33172

Dear Mr. Pressley:

     This is to confirm our agreement as further set forth herein that:

     1. Peoples Telephone Company, Inc. (the "Company") relies upon you and your
expertise  and wishes to continue  to take  advantage  of and benefit  from such
experience and,  therefore,  wishes to enter into this Letter  Agreement and you
wish to enter into this Letter Agreement.

     2. The  Company  and you agree  that in case of a "Change in  Control"  (as
defined in Exhibit A attached hereto),  if you are (a) terminated  without cause
by the Company or any successor thereof, for a period beginning three (3) months
before and ending twelve (12) months after the Change of Control,  (b) are asked
to assume lesser duties  and/or title or duties  inconsistent  with your current
position  without your consent or (c) the Company's  corporate  headquarters  is
moved or you are required to be based at any office or location  other than that
of the Company's present corporate  headquarters  which change of location would
require  you to commute  more than  fifty  (50) miles in excess of your  commute
prior to such change ("Termination Date"), in addition to any other benefits due
you from the  Company  and  without  affecting  any such other  compensation  or
benefits  owed to you,  the  Company  shall pay you within five (5) days of such
Termination  Date as severance  pay (i) a lump sum amount equal to fifty percent
(50%) of your annual base salary at the highest rate in effect during the twelve
(12) months  immediately  preceding the Termination Date plus (ii) any bonus you
may be eligible  for under any Company  bonus plan (such amount to be paid as if
any and all goals and  conditions to such bonus payment had been met) plus (iii)
all options  granted to you by the Company shall vest if not already vested (and
shall not be subject to any thirty (30) day exercise rule unless  exemption from
such  rule  shall be  prohibited  by the plan  under  which  such  options  were
granted).

<PAGE>

Mr. C. Keith Pressley
Peoples Telephone Company, Inc.
April 30, 1996
Page 2


     3.  This  Letter  Agreement  shall  be  binding  upon the  Company  and any
successors and assigns thereof.

     If you agree,  please sign in the space provided below and return this form
to me.


                                 Very truly yours,

                                 PEOPLES TELEPHONE COMPANY, INC.


                                 By: /s/ Robert E. Lund
                                 Robert E. Lund
                                 President/Chief Executive Officer


Agreed and Accepted
this 30th day of April, 1996:


/s/ C. Keith Pressley
C. Keith Pressley
Vice President/MIS

<PAGE>
                                                                    EXHIBIT A

          For purposes of this Agreement, a "Change in Control" means:

     (1) the acquisition of beneficial ownership,  direct or indirect, of equity
securities  of the  Company by any  person (as that term is defined in  Sections
13(d)  and  14(d) of the  Securities  Exchange  Act of  l934,  as  amended  (the
"Exchange  Act") which,  when combined with all other  securities of the Company
beneficially owned, directly or indirectly by that person, equals or exceeds 50%
of (i) either the then  outstanding  shares of common  stock of the Company (the
"Outstanding  Company  Common  Stock") or (ii) the combined  voting power of the
then outstanding  voting securities of the Company entitled to vote generally in
the  election  of  directors  (the  "Outstanding  Company  Voting  Securities");
provided, however, that the following acquisitions shall not constitute a Change
of Control: (i) any acquisition by the Company or any of its subsidiaries,  (ii)
any  acquisition by any employee  benefit plan (or related  trust)  sponsored or
maintained by the Company or any of its subsidiaries or (iii) any acquisition by
any corporation with respect to which, following such acquisition, more than 75%
of,  respectively,   the  then  outstanding  shares  of  common  stock  of  such
corporation  and the  combined  voting  power  of the  then  outstanding  voting
securities  of such  corporation  entitled to vote  generally in the election of
directors  is  then  beneficially  owned,  directly  or  indirectly,  by  all or
substantially  all of the  individuals  and  entities  who were  the  beneficial
owners,  respectively,  of the  Outstanding  Company Comon Stock and Outstanding
Company Voting Securities immediately prior to such acquisition in substantially
the same proportions as their ownership,  immediately prior to such acquisition,
of  the  Outstanding   Company  Common  Stock  and  Outstanding  Company  Voting
Securities, as the case may be;

     (2)  individuals  who,  as of the date  hereof,  constitute  the Board (the
"Incumbent Board") cease for any reason to constitute at least a majority of the
Board; provided,  however, that any individual becoming a director subsequent to
the date hereof whose  election,  or  nomination  for election by the  Company's
shareholders,  was  approved by a vote of at least a majority  of the  directors
then  comprising  the  Incumbent  Board  shall  be  considered  as  though  such
individual were a member of the Incumbent  Board, but excluding for this purpose
any such  individual  whose  initial  assumption of office occurs as a result of
either an actual or threatened  solicitation  to which Rule 14a-11 of Regulation
14A  promulgated  under the Exchange  Act applies or other actual or  threatened
solicitation of proxies or consents;

     (3) approval by the shareholders of the Company of a reorganization, merger
or  consolidation,  in each case, with respect to which all or substantially all
of the individuals and entities who were the beneficial owners, respectively, of
the Outstanding  Company Common Stock and Outstanding  Company Voting Securities
immediately  prior  to such  reorganization,  merger  or  consolidation  do not,
following  such  reorganization,  merger  or  consolidation,  beneficially  own,
directly or indirectly,  more than 75% of,  respectively,  the then  outstanding
shares of common  stock and the combined  voting  power of the then  outstanding
voting  securities  entitled to vote generally in the election of directors,  as
the case may be, of the corporation  resulting from such reorganization,  merger
or consolidation in substantially the same

<PAGE>

proportions as their ownership, immediately prior to such reorganization, merger
or consolidation of the Outstanding Company Common Stock and Outstanding Company
Voting Securities, as the case may be; or

     (4)  approval  by  the  shareholders  of  the  Company  of  (i) a  complete
liquidation or dissolution of the Company or (ii) the sale or other  disposition
of all or  substantially  all of the  assets  of the  Company,  other  than to a
corporation,  with respect to which  following  such sale or other  disposition,
more than 75% of,  respectively,  the then outstanding shares of common stock of
such  corporation and the combined voting power of the then  outstanding  voting
securities  of such  corporation  entitled to vote  generally in the election of
directors  is  then  beneficially  owned,  directly  or  indirectly,  by  all or
substantially  all of the  individuals  and  entities  who were  the  beneficial
owners,  respectively,  of the Outstanding  Company Common Stock and Outstanding
Company Voting Securities immediately prior to such sale or other disposition in
substantially the same proportion as their ownership,  immediately prior to such
sale  or  other  disposition,  of  the  Outstanding  Company  Common  Stock  and
Outstanding Company Voting Securities, as the case may be.

     The term "the sale or  disposition  by the Company of all or  substantially
all of the  assets  of the  Company"  shall  mean a sale  or  other  disposition
transaction or series of related transactions involving assets of the Company or
of any direct or indirect  subsidiary of the Company (including the stock of any
direct or indirect  subsidiary  of the Company) in which the value of the assets
or stock being sold or otherwise  disposed of (as measured by the purchase price
being  paid  therefor  or by  such  other  method  as the  Board  determines  is
appropriate in a case where there is no readily  ascertainable  purchase  price)
constitutes  more than  two-thirds  of the fair market  value of the Company (as
hereinafter  defined).  The  "fair  market  value of the  Company"  shall be the
aggregate market value of the then outstanding  Company Common Stock (on a fully
diluted basis) plus the aggregated  market value of Company's other  outstanding
equity  securities.  The  aggregate  market  value of the shares of  Outstanding
Company Common Stock shall be determined by multiplying  the number of shares of
Outstanding  Company Common Stock (on a fully diluted basis)  outstanding on the
date of the execution and delivery of a definitive agreement with respect to the
transaction or series of related  transactions (the  "Transaction  Date") by the
average closing price of the shares of Outstanding  Company Common Stock for the
ten trading days  immediately  preceding  the  Transaction  Date.  The aggregate
market value of any other equity  securities  of the Company shall be determined
in a manner similar to that prescribed in the immediately preceding sentence for
determining  the  aggregate  market value of the shares of  Outstanding  Company
Common  Stock  or  by  such  other  method  as  the  Board  shall  determine  is
appropriate.




                              Exhibit 21

Subsidiaries

Peoples Telephone Company, Inc.              South Carolina

Campus Telephone Inc.                        Texas
(d/b/a Telink Inc.)

PTC Cellular, Inc.                           Delaware

Silverado Communications, Inc.               Colorado

Southwest Inmate Pay Telephone 
  Systems, Inc.                              Texas

PTC Global Link, Inc.                        Florida

PTC Security Systems, Inc.                   Florida

Telink, Inc.                                 Texas

Telink Telephone System, Inc.                Georgia

Peoples Acquisition Corp.                    Pennsylvania



                                  EXHIBIT 23.1

               CONSENT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS



We consent to the incorporation by reference in the Registration Statement (Form
S-3 No. 33-58607) and the related prospectus of Peoples Telephone Company, Inc.,
and in the Registration  Statement (Form S-8 No. 33- 58603)  pertaining to stock
option and incentive plans of Peoples Telephone Company Inc. of our report dated
March 3, 1997, except for the third paragraph of Note 6, as to which the date is
March 26,  1997,  with  respect to the  consolidated  financial  statements  and
schedule of Peoples Telephone Company,  Inc. included in the Annual Report (Form
10-K) for the year ended December 31, 1996.









                                                              ERNST & YOUNG LLP

Miami, Florida
March 26, 1997



                                  EXHIBIT 23.2

               Consent of Independent Certified Public Accountants





To the Board of Directors and Shareholders'
of Peoples Telephone Company, Inc.


We  hereby  consent  to  the   incorporation  by  reference  in  the  Prospectus
constituting  part of the Registration  Statement on Form S-3 (no.  33-58607) of
Peoples Telephone Company, Inc. of our report dated March 28, 1995, except as to
the second  paragraph of Note 18 (except for the  statements  related to Messrs.
Rubin,  Hanft and Frank  resignations),  and the matters discussed in the second
and third paragraphs of that report,  which are as of May 31, 1995, on our audit
of the  financial  statements  as of  December  31,  1994 and for the year ended
December  31, 1994,  appearing on Pages 37 and 38 of this Annual  Report on Form
10-K for the year ended December 31, 1996.

We also consent to the incorporation by reference in the Registration  Statement
on Form S-8 (no.  33-58603)  of Peoples  Telephone  Company,  Inc. of our report
dated March 28, 1995,  except as to the second  paragraph of Note 18 (except for
the statement related to Mr. Hanft's resignation) , and the matters discussed in
the second and third paragraphs of that report, which are as of May 31, 1995, on
our audit of the  financial  statements as of December 31, 1994 and for the year
ended  December 31, 1994,  appearing on Pages 37 and 38 of this Annual Report on
Form 10-K for the year ended December 31, 1996.

PRICE WATERHOUSE LLP

Miami, Florida
March 26, 1997


<TABLE> <S> <C>

<ARTICLE> 5
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                              DEC-31-1996
<PERIOD-START>                                 JAN-01-1996
<PERIOD-END>                                   DEC-31-1996
<CASH>                                         12,556,000
<SECURITIES>                                   0
<RECEIVABLES>                                  15,959,000
<ALLOWANCES>                                   (4,361,000)
<INVENTORY>                                    2,412,000
<CURRENT-ASSETS>                               29,231,000
<PP&E>                                         135,501,000
<DEPRECIATION>                                 (70,434,000)
<TOTAL-ASSETS>                                 140,870,000
<CURRENT-LIABILITIES>                          28,855,000
<BONDS>                                        100,657,000
                          15,079,000
                                    0
<COMMON>                                       162,000
<OTHER-SE>                                     (4,456,000)
<TOTAL-LIABILITY-AND-EQUITY>                   140,870,000
<SALES>                                        124,957,000
<TOTAL-REVENUES>                               124,957,000
<CGS>                                          105,604,000
<TOTAL-COSTS>                                  128,619,000
<OTHER-EXPENSES>                               (545,000)
<LOSS-PROVISION>                               0
<INTEREST-EXPENSE>                             12,875,000
<INCOME-PRETAX>                                (15,992,000)
<INCOME-TAX>                                   0
<INCOME-CONTINUING>                            (15,992,000)
<DISCONTINUED>                                 0
<EXTRAORDINARY>                                0
<CHANGES>                                      0
<NET-INCOME>                                   (15,992,000)
<EPS-PRIMARY>                                  (1.05)
<EPS-DILUTED>                                  (1.05)


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