FCC NATIONAL BANK
10-K, 1996-03-29
ASSET-BACKED SECURITIES
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<PAGE>
 
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549
                                  ------------
                                   FORM 10-K
                Annual Report Pursuant to Section 13 or 15(d) of
                    the Securities and Exchange Act of 1934

    For the fiscal year ended                Commission File Number
    December 31, 1995                             0-16337

       FCC National Bank (with respect to First Chicago Master Trust II)
 -----------------------------------------------------------------------------
            (Exact name of registrant as specified in its charter)

United States of America                                            51-0269396
- ------------------------------------------------------------------------------
(State or other jurisdiction                                    (IRS Employer
of incorporation or organization)                            Identification No.)

One Gateway Center, 300 King Street, Wilmington, Delaware              19801
- ------------------------------------------------------------------------------
     (Address of principal executive office)                       (Zip Code)

Registrant's telephone number, including area code    302-594-8606

Securities registered pursuant to Section 12(b) of the Act:  None.

Securities registered pursuant to Section 12(g) of the Act:

    First Chicago Master Trust II 8.40% Credit Card Certificates Series 1991-D
    First Chicago Master Trust II 6.25% Asset Backed Certificates Series 1992-E
    Floating Rate Asset Backed Certificates Series 1993-F
    Floating Rate Asset Backed Certificates Series 1993-G
    Floating Rate Credit Card Certificates Series 1993-H
    Floating Rate Asset Backed Certificates Series 1994-I
    Floating Rate Asset Backed Certificates Series 1994-J
    Floating Rate Credit Card Certificates Series 1994-K
    7.15% Credit Card Certificates Series 1994-L
    Floating Rate Credit Card Certificates Series 1995-M
    Floating Rate Credit Card Certificates Series 1995-N
    Floating Rate Credit Card Certificates Series 1995-O
    Floating Rate Credit Card Certificates Series 1995-P
                                          (Title of Class)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.
 Yes    X     No  _____
      -----            
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K ((S)229.405 of this chapter) is not contained herein, and will
not be contained, to the best of registrant's knowledge, in definitive proxy or
information statements incorporated by reference in Part III of this Form 10-K
or any amendments to this Form 10-K.  [ X ]

State the aggregate market value of the voting stock held by non-affiliates of
the registrant.  None.

Indicate the number of shares outstanding of the registrant's classes of common
stock, as of the latest practicable date.  None.

  Documents Incorporated By Reference.  None.
<PAGE>
 
  FCC National Bank (with respect to
  First Chicago Master Trust II)
  ---------------------------------------
<TABLE>
<CAPTION>
 
TABLE OF CONTENTS
<S>             <C>                                                               <C>
 
                                                                                 Page
  PART I
 
    Item 1.     Business........................................................   1
 
    Item 2.     Properties......................................................   1
 
    Item 3.     Legal Proceedings...............................................   1
 
    Item 4.     Submission of Matters to a Vote of Security Holders.............   2
 
  PART II
 
    Item 5.     Market for the Registrant's Common Equity and Related
                Stockholder Matters.............................................   2
 
    Item 6.     Selected Financial Data.........................................   2
 
    Item 7.     Management's Discussion and Analysis of Financial Condition
                and Results of Operations.......................................   2
 
    Item 8.     Financial Statements and Supplementary Data.....................   2
 
    Item 9.     Changes in and Disagreements with Accountants on Accounting
                and Financial Disclosure........................................   2
 
  PART III
 
    Item 10.    Directors and Executive Officers of the Registrant..............   3
 
    Item 11.    Executive Compensation..........................................   3
 
    Item 12.    Security Ownership of Certain Beneficial Owners and Management..   3
 
    Item 13.    Certain Relationships and Related Transactions..................  12
 
  PART IV
 
    Item 14.    Exhibits, Financial Statement Schedules, and Reports on Form 8-K  13
 
    SIGNATURES                                                                    14
 
    EXHIBITS....................................................................  16
</TABLE>
<PAGE>
 
  PART I
  ------


  ITEM 1.  Business
           --------

    Not applicable.

  ITEM 2.  Properties
           ----------

    The information set forth in the Current Reports on Form 8-K dated January
  10, 1995, February 9, 1995, March 9, 1995, April 10, 1995, May 9, 1995, June
  13, 1995, July 14, 1995, August 8, 1995, September 12, 1995, October 11, 1995,
  November 10, 1995, and December 12, 1995, as filed by the Registrant with
  respect to First Chicago Master Trust II, is incorporated herein by reference.
  (Certain terms used but not defined in this Form 10-K Annual Report have the
  meanings assigned, respectively, in the Pooling and Servicing Agreement dated
  as of June 1, 1990, as amended and supplemented, filed as Exhibits 4.1, 4.2,
  4.3, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 4.11, 4.12, 4.13, 4.14, 4.15, 4.16,
  4.17, 4.18 and 4.19 to the Registrant's Form S-1 Registration Statement No.
  33-92358.)

    First Chicago Master Trust II ( "Master Trust II")

    For the February 15, 1996, interest payment date, 1.87% of the Accounts in
  the Master Trust II were 30 days or more delinquent, which represented 6.04%
  of the receivables in the Master Trust II.  As of the February 15, 1996,
  interest payment date, the amount of receivables in the Master Trust II
  written off as uncollectible in each of the prior two Due Periods equalled
  6.83% and 6.81%, respectively, on an annualized basis of the balance of
  receivables in the Master Trust for such Due Periods.

  ITEM 3.  Legal Proceedings
           -----------------

    Except as provided below, there are no material pending legal proceedings
  with respect to Master Trust II, involving Master Trust II, the Trustee or the
  Registrant, other than ordinary or routine litigation incidental to the
  Trustee's or the Registrant's duties under the applicable Pooling and
  Servicing Agreement.

    A number of lawsuits and administrative actions have been filed in several
  states against credit card issuing banks challenging various fees and charges
  assessed against residents of the states in which such suits were filed.  Two
  state supreme courts and one federal appeals court have affirmed dismissal of
  these cases on the ground that individual state prohibition on assessing these
  fees or charges are preempted by federal laws.  In 1995, the New Jersey
  Supreme Court ruled that state prohibition on late fees are not preempted by
  federal laws, and the issue is now before the United States Supreme Court.  If
  the Supreme Court resolves this case adversely to credit card issuing banks,
  the decision could have the effect of limiting certain fees and charges that
  could be assessed on credit card accounts and could subject card issuing banks
  to the payment of refunds or civil penalties.

    In March 1992, a purported class action lawsuit was filed in the Superior
  Court of the State of California, County of Los Angeles, against an affiliate
  of the Registrant, along with certain other bank credit card issuers, alleging
  that the affiliate and other named parties violated California statutes in
  connection with their assessment of late charges on consumer revolving credit
  card accounts located in California.  The lawsuit seeks various forms of
  relief, including injunctive relief, compensatory and statutory damages,
  punitive and/or triple damages, attorneys' fees and costs, 

                                       1
<PAGE>
 
  and prejudgment
  interest, in unquantified amounts.  At this stage, the case against the
  affiliate is stayed pending decision by the United State Supreme Court of a
  similar case regarding a national bank's right to export late fees as
  discussed above.  If the case before the Supreme Court is resolved adversely
  to credit card issuing banks, it is not practicable to determine the amount of
  refunds or penalties the Registrant might have to pay in such event, but any
  such payments could have an adverse impact on the Registrant's credit card
  business.

  ITEM 4.  Submission of Matters to a Vote of Security Holders
           ---------------------------------------------------

    Not applicable.


  PART II


  ITEM 5.  Market for the Registrant's Common Equity and Related Stockholder
           -----------------------------------------------------------------
  Matters
  -------

    Master Trust II

    (i) There is no established public trading market for the Certificates.

    (ii) Since each of the Certificates was issued in book entry form only,
  there is only one holder of record of each Series of Certificates.

    (iii)  Not applicable.

  ITEM 6.  Selected Financial Data
           -----------------------

    Not applicable.

  ITEM 7.  Management's Discussion and Analysis of Financial Condition and
           ---------------------------------------------------------------
  Results of Operations
  ---------------------

    Not applicable.

  ITEM 8.  Financial Statements and Supplementary Data
           -------------------------------------------

    See (i) the Annual Servicer's Certificate respecting compliance for the
  Master Trust II filed as Exhibit 1 under Item 14(a) hereof, (ii) the Annual
  Independent Public Accountant's Reports concerning the Servicer's servicing
  activities and applying certain agreed-upon procedures for Master Trust II
  filed as Exhibit 2 under Item 14(a) hereof, and (iii) the Supplementary Master
  Trust II Data relating to the performance of Master Trust II filed as Exhibit
  3 under Item 14(a) hereof.

  ITEM 9.  Changes in and Disagreements with Accountants on Accounting and
           ---------------------------------------------------------------
  Financial Disclosure
  --------------------

    Not applicable.

                                       2
<PAGE>
 
  PART III
  --------


  ITEM 10.  Directors and Executive Officers of the Registrant
            --------------------------------------------------

    Not applicable.

  ITEM 11.  Executive Compensation
            ----------------------

    Not applicable.

  ITEM 12.  Security Ownership of Certain Beneficial Owners and Management
            --------------------------------------------------------------

    (a)  Each holder of record' at December 31, 1995, of more than five
  percent (5%) of each Series of Certificates is indicated below:

    Master Trust II


         (A)  8.40% Credit Card Certificates Series 1991-D
<TABLE>
<CAPTION>
 
                                           Dollar Amount of             Percent of
Name and Address of Holder          Certificates Held (in 1,000's)  Certificates Held
- ----------------------------------  ------------------------------  ------------------
<S>                                 <C>                             <C>
 
  Morgan Guaranty Trust Company
  of New York                               $215,525                  21.55%
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  Chemical Bank                              155,200                  15.52
  4 New York Plaza, 4th Floor
  Auto Settle Department
  New York, New York 10004
 
  The Chase Manhattan Bank, N.A.             143,485                  14.35
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  Bank of New York                           132,725                  13.27
  925 Patterson Plank Road
  Secaucus, New Jersey 07094

</TABLE>
- ---------------
  *  With respect to each Series of Certificates, The Depository Trust Company
  ("DTC"), through its nominee Cede & Co., P.O. Box 20, Bowling Green Station,
  New York, New York 10274, is the sole holder of record of more than five
  percent (5%) of the Certificates.  The information set forth in response to
  Item 12(a) represents those persons for whom DTC holds the Certificates, based
  on information supplied by DTC to the Registrants.

                                       3
<PAGE>
 
PART III (cont.)


  SSB-Custodian                 117,485                   11.75
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717

  Bankers Trust Company          78,985                    7.90
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211


    (B)  6.25% Asset Backed Certificates Series 1992-E
<TABLE>
<CAPTION>
 
                                                                            Dollar Amount of              Percent of
Name and Address of Holder                                             Certificates Held (in 1,000's)  Certificates Held
- ---------------------------------------------------------------------  ------------------------------  ------------------
<S>                                                                    <C>                             <C>
 
  The Chase Manhattan Bank, N.A.                                                  $362,216              36.22%
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  Morgan Guaranty Trust Company
  of New York                                                                      108,940              10.89
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  Bank of New York                                                                  99,185               9.92
  925 Patterson Plank Road
  Secaucus, New Jersey 07094
 
  The First National Bank of Chicago                                                69,035               6.90
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
         (C)  Floating Rate Asset Backed Certificates Series 1993-F
 
                                                                              Dollar Amount of            Percent of
  Name and Address of Holder                                           Certificates Held (in 1,000's)  Certificates Held
- ---------------------------------------------------------------------  ------------------------------  -----------------
 
  The Chase Manhattan Bank, N.A.                                                  $257,350              36.76%
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  Bank of New York                                                                  81,250              11.61
  925 Patterson Plank Road
  Secaucus, New Jersey 07094
 
</TABLE> 

                                       4
<PAGE>

PART III (cont.)
- -------- 
  Goldman, Sachs & Co.                76,810              10.97
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Bankers Trust Company               57,440               8.21
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211

 
 

  SSB-Custodian                       44,150               6.31
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Mitsui Trust Bank                   40,000               5.71
  Two World Financial Center
  225 Liberty Street, 41st Floor
  New York, New York 10281
 
  Morgan Guaranty Trust Company
  of New York                         39,760               5.68
  37 Wall Street, 16th Floor
  New York, New York 10260


         (D)  Floating Rate Asset Backed Certificates Series 1993-G
<TABLE> 
<CAPTION> 
<S>                            <C>                                  <C>  
                                       Dollar Amount of                Percent of
Name and Address of Holder         Certificates Held (in 1,000's)   Certificates Held
- ------------------------------ ----------------------------------  ------------------
The Chase Manhattan Bank, N.A.                $148,140                  49.38%
1 Chase Manhattan Plaza
3B - Proxy Department
New York, New York 10081
 
  Morgan Guaranty Trust Company
  of New York                                   47,800                  15.93
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  SSB - Custodian                               35,000                  11.67
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
</TABLE> 
                                       5
<PAGE>

Part III (cont.)
- --------

 
  Harris Trust & Savings Bank                   20,360               6.79
  Proxy Operations
  111 West Monroe Street, 1130
  Chicago, Illinois 60603


         (E)  Floating Rate Credit Card Certificates Series 1993-H
<TABLE>
<CAPTION>
 
                                             Dollar Amount of             Percent of
Name and Address of Holder            Certificates Held (in 1,000's)  Certificates Held
- ------------------------------------  ------------------------------  ------------------
<S>                                   <C>                             <C>
 
  Bank of New York                            $246,165              35.17%
  925 Patterson Plank Road
  Secaucus, New Jersey 07094
 
  The Chase Manhattan Bank, N.A.               110,000              15.71
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  SSB - Custodian                               91,740              13.11
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Citibank, N.A.                                43,050               6.15
  111 Wall Street
  20th Floor, Zone 9
  New York, New York 10043
 
  National Financial Services Inc.               40,135               5.73
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Bankers Trust Company                          39,200               5.60
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211

  Morgan Guaranty Trust Company
  of New York                                    37,700               5.39
  37 Wall Street, 16th Floor
  New York, New York 10260
</TABLE> 
                                       6
<PAGE>

Part III (cont.)
- -------- 
         (F)  Floating Rate Asset Backed Certificates Series 1994-I
<TABLE>
<CAPTION>
 
                                                                                  Dollar Amount of              Percent of
Name and Address of Holder                                                  Certificates Held (in 1,000's)  Certificates Held
- --------------------------------------------------------------------------  ------------------------------  ------------------
<S>                                                                         <C>                             <C>
 
  The Chase Manhattan Bank, N.A.                                             $116,000                           23.20%
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  Bank of New York                                                           87,070                             17.41
  925 Patterson Plank Road
  Secaucus, New Jersey 07094
 
  Boston Safe Deposit & Trust Company                                        85,000                             17.00
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Morgan Guaranty Trust Company
  of New York                                                                59,938                             11.99
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  Swiss Bank Corporation                                                     59,500                             11.90
  New York Branch
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
    (G) Floating Rate Asset Backed Certificates Series 1994-J
 
                                                                                   Dollar Amount of         Percent of
  Name and Address of Holder                                                Certificates Held (in 1,000's)  Certificates Held
- --------------------------------------------------------------------------  ------------------------------  -----------------
  Chemical Bank                                                              $ 93,650                           18.73%
  4 New York Plaza, 4th Floor
  Autosettle Department
  New York, New York 10004
 
  SSB - Custodian                                                            88,675                             17.74
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Bankers Trust Company                                                      73,000                             14.60
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211

</TABLE> 
                                       7
<PAGE>

Part III (cont.)
- --------
<TABLE> 
<CAPTION> 
<S>                                                                                                <C>                <C> 

 
  National Financial Services Inc.                                                                  72,000              14.40
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Bank of New York                                                                                  38,000               7.60
  925 Patterson Plank Road
  Secaucus, New Jersey 07094
 
  Citibank, N.A.                                                                                    35,000               7.00
  111 Wall Street
  20th Floor, Zone 9
  New York, New York 10043
 
  Goldman, Sachs & Co.                                                                              31,000               6.20
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Morgan Guaranty Trust Company
  of New York                                                                                       29,775               5.96
  37 Wall Street, 16th Floor
  New York, New York 10260
 
         (H) Floating Rate Credit Card Certificates Series 1994-K
 
                                                                                      Dollar Amount of         Percent of
  Name and Address of Holder                                                Certificates Held (in 1,000's)  Certificates Held
- --------------------------------------------------------------------------  ------------------------------  -----------------
 
  SSB - Custodian                                                                                 $293,655              58.73%
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Morgan Guaranty Trust Company
  of New York                                                                                       65,000              13.00
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  Bankers Trust Company                                                                             51,100              10.22
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211
 
  Boston Safe Deposit & Trust Co.                                                                   35,000               7.00
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
</TABLE> 

                                       8
<PAGE>

Part III (cont.)
- --------

<TABLE> 
<CAPTION> 
<S>                                                                        <C>                               <C> 
 
Norwest Bank Minnesota
National Association                                                                              30,000               6.00
255 Second Avenue South
Minneapolis, Minnesota 55479-0047
 
                        (I) 7.15% Credit Card Certificates Series 1994-L
 
                                                                                   Dollar Amount of            Percent of
  Name and Address of Holder                                                Certificates Held (in 1,000's)  Certificates Held
- --------------------------------------------------------------------------  ------------------------------  -----------------
 
  SSB - Custodian                                                                                 $ 76,995              15.40%
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Bankers Trust Company                                                                             65,470              13.09
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211
 
  Firstar Trust Company                                                                             58,420              11.68
  777 East Wisconsin Avenue
  Milwaukee, Wisconsin 53202
 
  The Chase Manhattan Bank, N.A.                                                                    55,320              11.06
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  Morgan Guaranty Trust Company
  of New York                                                                                       52,880              10.58
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  Bank of New York                                                                                  43,855               8.77
  925 Patterson Plank Road
  Secaucus, New Jersey 07094
 
  Boston Safe Deposit & Trust Co.                                                                   29,350               5.87
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
</TABLE> 
                                       9
<PAGE>

PART III (cont.)
- --------

           (J) Floating Rate Credit Card Certificates Series 1995-M

<TABLE>
<CAPTION>
                                                                          Dollar Amount of               Percent of
Name and Address of Holder                                           Certificates Held (in 1,000's)  Certificates Held
- -------------------------------------------------------------------  ------------------------------  ------------------
<S>                                                                  <C>                             <C>
 
  Morgan Guaranty Trust Company
  of New York                                                                              $185,250              37.05%
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  Citibank, N.A.                                                                            105,000              21.00
  111 Wall Street
  20th Floor, Zone 9
  New York, New York 10043
 
  The Chase Manhattan Bank, N.A.                                                             75,000              15.00
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  Bankers Trust Company                                                                      49,550               9.91
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211
 
  Fuji Bank & Trust Company                                                                  40,000               8.00
  2 World Trade Center 81st Floor
  New York, New York 10048
 
         (K) Floating Rate Credit Card Certificates Series 1995-N
 
                                                                            Dollar Amount of            Percent of
  Name and Address of Holder                                         Certificates Held (in 1,000's)  Certificates Held
- -------------------------------------------------------------------  ------------------------------  -----------------
 
  SSB - Custodian                                                                          $268,925              53.79%
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  The First National Bank of Chicago                                                         55,000              11.00
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Chemical Bank                                                                              29,275               5.86
  4 New York Plaza, 4th Floor
  Auto Settle Department
  New York, New York 10004
</TABLE> 
                                       10
<PAGE>

PART III (cont.)
- --------
 
<TABLE>
<CAPTION>
<S>                                                                  <C>                             <C>
  Provident Bank                                                                25,000               5.00
  One East Fourth Street
  Cincinnati, Ohio 45202
 
         (L) Floating Rate Credit Card Certificates Series 1995-O
 
                                                                           Dollar Amount of             Percent of
  Name and Address of Holder                                         Certificates Held (in 1,000's)  Certificates Held
- -------------------------------------------------------------------  ------------------------------  -----------------
 
  Citibank, N.A.                                                                $145,000              29.00%
  111 Wall Street
  20th Floor, Zone 9
  New York, New York 10043
 
  Morgan Guaranty Trust Company
  of New York                                                                    122,000              24.40
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  The Chase Manhattan Bank, N.A.                                                 100,000              20.00
  1 Chase Manhattan Plaza
  3B - Proxy Department
  New York, New York 10081
 
  The Dai-Ichi Kangyo Bank Limited                                                35,000               7.00
  New York Branch
  1 World Trade Center, Suite 4911
  New York, New York 10048
 
  Chemical Bank                                                                   25,000               5.00
  4 New York Plaza, 4th Floor
  Auto Settle Department
  New York, New York 10004
 
  Fuji Bank & Trust Company                                                       25,000               5.00
  2 World Trade Center 81st Floor
  New York, New York 10048
 
         (M) Floating Rate Credit Card Certificates Series 1995-P
 
                                                                            Dollar Amount of             Percent of
  Name and Address of Holder                                         Certificates Held (in 1,000's)  Certificates Held
- -------------------------------------------------------------------  ------------------------------  -----------------
 
  LBI-Lehman Government Securities, Inc.                                        $102,000              20.40%
  200 Vesey Street
  New York, New York 10285
</TABLE> 
                                       11
<PAGE>

PART III (cont.)
- --------
 
  SSB - Custodian                      87,400           17.48
  c/o ADP Proxy Services
  51 Mercedes Way
  Edgewood, New York 11717
 
  Bankers Trust Company                87,100           17.42
  c/o BT Services Tennessee Inc.
  Pension Trust Services
  648 Grassmere Park Drive
  Nashville, Tennessee 37211
 
  Morgan Guaranty Trust Company
  of New York                          38,500            7.70
  37 Wall Street, 16th Floor
  New York, New York 10260
 
  Nationsbanc Capital Markets, Inc.    33,000            6.60
  71 Peachtree Street N.E.
  Atlanta, Georgia 30308
 
  Chemical Bank                        28,000            5.60
  4 New York Plaza, 4th Floor
  Auto Settle Department
  New York, New York 10004
 
  Harris Trust & Savings Bank          28,000            5.60
  Proxy Operations
  111 West Monroe Street, 1130
  Chicago, Illinois 60603
 
  Citibank, N.A.                       25,000            5.00
  111 Wall Street
  20th Floor, Zone 9
  New York, New York 10043
 
  The Bank of California               25,000            5.00
  Safekeeping Department
  475 Sansome Street, 11th Floor
  San Francisco, California 94145

    (b)  Not Applicable.

    (c)  Not Applicable.


  ITEM 13.  Certain Relationships and Related Transactions
            ----------------------------------------------

    Not applicable.

                                       12
<PAGE>
 
  PART IV
  -------


  ITEM 14.  Exhibits, Financial Statement Schedules, and Reports on Form 8-K
            ----------------------------------------------------------------

    (a) 1.  Annual Servicer's Certificate respecting compliance for Master Trust
            II dated March 27,  1996.

        2.  Annual Independent Public Accountant's Reports dated March 12, 1996
            concerning the Servicer's servicing activities and applying certain
            agreed-upon procedures for Master Trust II for the period ended
            December 31, 1995.

       3.   Supplementary Master Trust II Data relating to the performance of
            Master Trust II.

    (b)  See Item 2.

    (c)  Not applicable.

    (d)  Not applicable.  No annual report or proxy material has been sent to
         security holders.

                                       13
<PAGE>
 
 SIGNATURES
 ----------

 Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
 Act of 1934, the Registrants has duly caused this report to be signed on its
 behalf by the undersigned, thereunto duly authorized, on this 27th day of
 March, 1996.

                                                FCC NATIONAL BANK
                                                (Registrant)


                                                By   /s/ Scott P. Marks, Jr.
                                                    -------------------------
                                                   Scott P. Marks, Jr.
                                                   Chairman of the Board

 Pursuant to the requirements of the Securities Exchange Act of 1934, this
 report has been signed below by the following persons on behalf of the
 registrants and in the capacities and on the date indicated.

Signature                       Title                       Date
- ---------                       -----                       ----

 /s/ Frederick M. Adams, Jr.  Director                     March 27, 1996
- ----------------------------                                                   
Frederick M. Adams, Jr.


 /s/ Shirley Faye Dadzie      Director                     March 27, 1996
- ----------------------------
Shirley Faye Dadzie


 /s/ Joseph M. Dudzinsky      Director                     March 27, 1996
- -----------------------------                                                 
Joseph M. Dudzinsky


 /s/ Richard P. Eckman        Director                     March 27, 1996
- ----------------------------- 
Richard P. Eckman


 /s/ William J. Garner        Director                     March 27, 1996
- -----------------------------                                              
William J. Garner


 /s/ Michael J. Majchrzak     Director                     March 27, 1996
- -----------------------------
Michael J. Majchrzak


 /s/ Scott P. Marks, Jr.      Director and Principal       March 27, 1996     
- ----------------------------- Executive Officer
Scott P. Marks, Jr.     


 /s/ Antohy K. Metta          Director                     March 27, 1996
- -----------------------------
Anthony K. Metta


 /s/ Ralph R. Mueller         Director                     March 27, 1996
- ----------------------------- 
Ralph R. Mueller

                                       14
<PAGE>
 
/s/ Peter J. Nowak, Jr.          Director, Principal Accounting   March 27, 1996
- -------------------------------  Officer and Principal Financial 
Peter J. Nowak, Jr.              Officer


/s/ Jeremiah P. Shea             Director                         March 27, 1996
- -------------------------------
Jeremiah P. Shea

                                       15
<PAGE>
 
                               INDEX TO EXHIBITS


Exhibit            Description of                            Sequential Page
Number                 Exhibit                                    Number
- -------            --------------                             ---------------



 1         Annual Servicer's Certificate respecting compliance for  19
             Master Trust II

 2         Annual Independent Public Accountant's Reports           20
             for Master Trust II

 3         Supplementary Master Trust II Data                       




                                      16

<PAGE>
 
                                                                    EXHIBIT 99.1

                         ANNUAL SERVICER'S CERTIFICATE


                               FCC NATIONAL BANK
                    ----------------------------------------

                         FIRST CHICAGO MASTER TRUST II
                    ----------------------------------------


    The undersigned, duly authorized representatives of FCC National Bank
("FCCNB"), as Servicer pursuant to the Pooling and Servicing Agreement dated as
of June 1, 1990 by and between FCCNB, as Seller and Servicer, and Norwest Bank
Minnesota, National Association, as Trustee, do hereby certify that:

    1.  FCCNB is, as of the date hereof, both the Seller and the Servicer under
the Pooling and Servicing Agreement.

    2.  The undersigned are duly authorized pursuant to the Pooling and
Servicing Agreement to execute and deliver this Certificate to the Trustee.

    3.  A review of the activities of the Servicer during the calendar year
ended December 31, 1995  and of its performance under the Pooling and Servicing
Agreement was conducted under our supervision.

    4.  Based on such review, the Servicer has, to the best of our knowledge,
fully performed all its obligations under the Pooling and Servicing Agreement
and no default in the performance of such obligations has occurred or is
continuing except as set forth in paragraph 5 below.

    5.  The following is a description of each default in the performance of the
Servicer's obligations under the provisions of the Pooling and Servicing
Agreement known to us to have been made by the Servicer noted during the year
ended December 31, 1995, which sets forth in detail the (i) nature of each such
default, (ii) the action taken by the Servicer, if any, to remedy each such
default and (iii) the current status of each default:  None.

    IN WITNESS WHEREOF, the undersigned has duly executed this Certificate this
27th day of March, 1996.



                                        By:   /s/ Michael J. Sheahan
                                             -------------------------
                                        Name: Michael J. Sheahan
                                        Title:   Vice President


 
                                        By:  /s/ Sharon A. Renchof
                                            --------------------------
                                        Name: Sharon A. Renchof
                                        Title:   Assistant Secretary

<PAGE>
 
                                                                    EXHIBIT 99.2

March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse, New York Branch
(Series 1993-F, 1993-G, 1994-K, 1994-L,
1995-O and 1995-P)

Alpine Securitization Corporation
(Series 1995-0 and 1995-P)

The Industrial Bank of Japan, Limited,
Chicago Branch (Series 1994-I, 1994-J, 1995-M
and 1995-N)

Swiss Bank Corporation, New York Branch
(Series 1991-D)

Credit Lyonnais, New York Branch
(Series 1992-E and 1993-H)

FCC National Bank,
Seller and Servicer

Norwest Bank Minnesota, National
Association, Trustee on behalf
of the Certificateholders of
the First Chicago Master Trust II

Ladies and Gentlemen:

This letter is written pursuant to Section 3.06(a) of the Pooling and Servicing
Agreement dated as of June 1, 1990, as amended and supplemented (the
"Agreement") between FCC National Bank, Seller and Servicer (the "Servicer"),
and Norwest Bank Minnesota, National Association, Trustee on behalf of the
Certificateholders of the First Chicago Master Trust II.  In connection
therewith, we have performed the following agreed-upon procedures enumerated
below with respect to the servicing procedures employed by the Servicer relating
to Sections 3.01, 3.04, 3.05, 3.09, 12.01 and Article IV of the Agreement and
any Supplement, as amended to the date hereof.  We have read the definitions of
terms relating thereto and such other provisions of the Agreement as we deemed
necessary for purposes of this letter.  All terms herein are used with the
meaning as defined in the Agreement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
Page 2
March 12, 1996


     (a) We, in coordination with First Chicago NBD's Audit Department, compared
         payment amounts on cardholder remittances to the amounts posted to the
         cardholder master files, for a sample of payments, including payments
         on the Accounts, noting that payments were properly applied to
         cardholder accounts.

     (b) We noted that the Servicer transferred card collections from Finance
         Charge Receivables (including Interchange as applicable) to the Trust
         on all applicable dates through review of the statements from the
         Trustee.

     (c) We received representation from the Servicer that separate servicing
         procedures for servicing the securitized receivables were not employed
         through the end of the December 1995 Due Period.

     (d) We confirmed with the fidelity bond insurer that First Chicago NBD
         Corporation ("the Corporation"), the parent corporation of the
         Servicer, maintains fidelity bond coverage which insures against losses
         through wrongdoing of its officers and employees who are involved in
         the servicing of credit card receivables.

     (e) We computed the base rates for each Series for every applicable month
         in 1995--for January through March, 1995, for Series 1991-D, 1992-E,
         1993-F, 1993-G, 1993-H, 1994-I, 1994-J, 1994-K and 1994-L, for April
         through May, 1995, for Series 1991-D, 1992-E, 1993-F, 1993-G, 1993-H,
         1994-I, 1994-J, 1994-K, 1994-L, 1995-M and 1995-N, for June through
         December, 1995, for Series 1991-D, 1992-E, 1993-F, 1993-G, 1993-H, 
         1994-I, 1994-J, 1994-K, 1994-L, 1995-M, 1995-N, 1995-O and 1995-P and
         recomputed the monthly portfolio yield, noting that each month's
         portfolio yield was above the applicable base rate.

     (f) We received representation from the Servicer that the Servicer
         maintained its computer files with respect to the pool of accounts in
         the manner set forth in Section 3.04(a) of the Agreement.  We, in
         connection with First Chicago NBD's Audit Department, reviewed the
         cardholder master file, noting that the Accounts may be specifically
         identified in the Servicer's computer files.

     (g) We reviewed all Certificates prepared by a Servicing Officer and
         forwarded to the Trustee, noted that they were comparable in form to
         Exhibit D of the Agreement and Exhibit B of the 1991-D, 1992-E, 1993-F,
         1993-G and 1993-H, 1994-I, 1994-J, 1994-K, 1994-L, 1995-M, 1995-N,
         1995-O and 1995-P Supplements to the Agreement and noted, through
         confirmation with the Trustee, that the Trustee had received such
         Certificates on each Determination Date preceding each Payment Date.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
Page 3
March 12, 1996


     (h) We received representation from the Servicer that the Trustee will
         receive an Officer's Certificate by March 31, 1996, in the form of
         Exhibit E of the Agreement, as required under Section 3.05 of the
         Agreement.

     (i) We reviewed each month's Certificateholder's Monthly Certificate
         Statement, noting that the amount of the First Chicago Interest in the
         Trust was increased or reduced by the total amount of all adjustments
         made by the Servicer, as described in Section 3.09 of the Agreement.

     (j) We confirmed with the Trustee for the segregated trust accounts, for
         each Series, maintained at The First National Bank of Chicago in the
         name of Norwest Bank Minnesota, National Association, Trustee on behalf
         of the Certificateholders, and we noted the accounts bore a designation
         clearly indicating that the funds deposited therein are held for the
         benefit of the Certificateholders.

     (k) On a sample basis, we compared the amount indicated as "Cash Payable to
         the Trustee" on schedules prepared by the Servicer to the corresponding
         amount deposited to the segregated trust account, shown on statements
         supplied by the Trustee, and noted agreement.

     (l) We confirmed with Standard and Poor's, Moody's and Fitch rating
         agencies that the short-term deposit ratings of the Servicer were not
         below A-1, P1, and F-1 respectively, as of December 31, 1995, and as of
         the date of this letter.

     (m) We noted, through review of statements provided by the Servicer, that
         as of the December 1995 Due Period, Series 1991-D and 1993-G are in
         controlled amortization.

     (n) On a sample basis, we determined through review of applicable monthly
         Certificateholder records that the Paying Agent distributed an amount
         equal to one twelfth of each Certificate's Rate to the Series'
         Certificateholders.

     (o) We recomputed from schedules provided by the Servicer, the amount of
         Collections allocated to Receivables for the Certificateholders for
         each applicable Due Period.  We compared the recomputed amounts to the
         corresponding amounts on the monthly Certificateholder's Payment Date
         Statements and noted agreement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
Page 4
March 12, 1996


     (p) We noted, through a review of the Servicer's accounting records, that
         the Monthly Servicing Fee (including the Interchange Monthly Servicing
         Fee where applicable) was appropriately paid by the Trustee to the
         Servicer.

     (q) We noted, through review of statements supplied by the Trustee and
         amounts listed on the Servicer's Monthly Certificateholder Worksheets,
         that Certificate Interest and Monthly Servicing Fees were appropriately
         applied with respect to each Series from collections of Finance Charge
         Receivables. We noted through review of statements supplied by the
         Trustee and amounts listed on the Certificateholders' Payment Date
         Statements that Investor Default Amounts were appropriately applied
         with respect to each Series from collections of Finance Charge
         Receivables.
         
     (r) For Series 1991-D, 1992-E, 1993-F, 1993-G, 1993-H, 1994-I, 1994-J,
         1994-K and 1994-L, we confirmed with the issuing bank the total cash
         collateral amount including the total unpaid loan balance as of January
         15, 1996.  The total cash collateral amount was also noted based on
         review of each Monthly Certificateholder's Payment Date Statement.  For
         Series 1995-M, 1995-N, 1995-O and 1995-P, we confirmed with The First
         National Bank of Chicago the Spread Account amount, which was also
         noted based on review of Statements provided by the Servicer.

     (s) We have been informed by management of the Servicer, that except for
         Series 1991-D and 1993-G which are in controlled amortization, no
         principal payments were required to be paid through the end of the
         December 1995 Due Period for any Series pursuant to the provisions in
         Article IV of the Supplements to the Agreement.

     (t) We have been informed by management of the Servicer that Section 12.01
         of the Agreement was inapplicable through the end of the December 1995
         Due Period.

         The foregoing procedures do not constitute an audit made in accordance
         with generally accepted auditing standards. Also, they would not
         necessarily reveal matters of significance. Accordingly, we make no
         representations and express no opinion as to: (1) questions of legal
         interpretation or the sufficiency of the foregoing procedures for your
         purposes; (2) the sufficiency of the requirements of the Agreement and
         the Supplement to the Agreement; and (3) the assumptions set forth in
         the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
Page 5
March 12, 1996


Certificateholder's Payment Date Statements or on the Monthly Servicer's
Certificates or any of the elements referred to therein or above.  In connection
with the procedures referred to above, no matters came to our attention that
caused us to believe the servicing has not been conducted in compliance with the
terms and conditions set forth in Sections 3.01, 3.04, 3.05, 3.09, 12.01 and
Article IV, as applicable, of the Agreement and any Supplement.  Had we
performed additional procedures or had we made an audit of the financial
statements of the Servicer in accordance with generally accepted auditing
standards, other matters might have come to our attention that would have been
reported to you.  This report relates only to the elements specified above and
does not extend to any financial statements of the Servicer taken as a whole.

This letter is solely for the information of the addressees in connection with
Section 3.06(a) of the Agreement and, without our prior consent, is not to be
used, circulated, quoted or otherwise referred to within or without this group
for any other purpose.  This letter is not to be referred to in whole or in part
in any document, except that reference may be made to it in the Form 10-K for
the First Chicago Master Trust II.

Very truly yours,


Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Fitch Investors Service, Inc.

Standard and Poor's Corporation

Swiss Bank Corporation
New York Branch

FCC National Bank,
Seller and Servicer

Norwest Bank Minnesota, National
Association, Trustee on behalf
of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1991-D

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $1,000,000,000 of 8.40%
Credit Card Certificates Series 1991-D ("Series 1991-D").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

     1. With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December 1995, with respect to
        Series 1991-D, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

         (i)  compared the aggregate amount of Collections processed for the Due
              Period for the applicable Distribution Date to amounts on
              schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 12, 1996


        (ii)  compared the aggregate amount of Collections allocated to
              Principal Receivables for the Due Period for the applicable
              Distribution Date with amounts on schedules prepared by the
              Servicer and noted agreement;

        (iii) compared the aggregate amount of Collections allocated to Finance
              Charge Receivables for the Due Period for the applicable
              Distribution Date with amounts on schedules prepared by the
              Servicer and noted agreement;

        (iv)  recomputed, based on amounts accumulated from the computer reports
              of the Servicer, the aggregate Interchange Amounts for the
              applicable Distribution Date and noted agreement;

         (v)  recomputed the Invested Percentage of Collections allocated to
              Principal Receivables for the Due Period and noted agreement;

        (vi)  recomputed the Invested Percentage of Collections allocated to
              Finance Charge Receivables (including Interchange) for the Due
              Period and noted agreement;

        (vii) recomputed the Invested Percentage with respect to the Investor
              Default Amount for the Due Period and noted agreement;

       (viii) compared the aggregate amount of drawings or payments, if any,
              under the Enhancement, required to be made on the next succeeding
              Distribution Date to amounts on schedules prepared by the Servicer
              and noted agreement;

        (ix)  compared the amount of interest due on the Cash Collateral Account
              loan required to be paid on the applicable Distribution Date to
              amounts on schedules prepared by the Servicer and noted agreement;

         (x)  recomputed the Monthly Servicing Fee required to be paid on the
              next succeeding Distribution Date and noted agreement;

        (xi)  recomputed the aggregate amount payable to Investor
              Certificateholders on the succeeding Distribution Date in respect
              of interest and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 12, 1996

        (xii) compared the aggregate amount payable to Investor
              Certificateholders on the succeeding Distribution Date in respect
              of principal to amounts on schedules prepared by the Servicer and
              noted agreement; we noted a difference of $.01 in the December
              1995 Due Period between the schedules prepared by the Servicer and
              the amount disclosed in the Prospectus;

       (xiii) recomputed the excess, if any, of the First Chicago Amount over
              the Aggregate Principal Receivables required to be maintained
              pursuant to the Agreement and noted agreement;

        (xiv) recomputed the First Chicago Amount for the Due Period divided by
              Aggregate Principal Receivables for the Due Period and noted
              agreement;


        (xv)  compared the Minimum First Chicago Interest Percentage to the
              percent found in Section 3 of the Supplement to the Agreement and
              noted agreement; and

        (xvi)  compared the number of newly originated accounts during each
              preceding calendar month with the corresponding amounts taken from
              a computer summary report and noted agreement.

     2. With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1991-D, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated June 1, 1991, we:

         (i)  recomputed the total amount of the distribution to the
              Certificateholders on the applicable Payment Date, per $1,000
              interest, and noted agreement;

         (ii) recomputed the amount of the distribution set forth in paragraph
              A.1. of the Certificateholder's Payment Date Statement in respect
              of principal and interest on the Certificates, per $1,000
              interest, and noted agreement;

        (iii) recomputed, based on amounts on schedules prepared by the
              Servicer and the applicable Invested Percentage of each Series,
              the aggregate amount of Collections of Receivables processed for
              the Due Period with respect to the applicable Distribution Date
              which were allocated in respect of the Investor Certificates of
              all Series and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 12, 1996


         (iv) recomputed, based on amounts on schedules prepared by the Servicer
              and the applicable Invested Percentage, the aggregate amount of
              Collections of Receivables processed for the Due Period with
              respect to the applicable Distribution Date which were allocated
              in respect of the Certificates and noted agreement;

         (v)  recomputed the amount of Collections of Receivables processed for
              the Due Period with respect to the applicable Distribution Date
              which were allocated in respect of the Certificates, per $1,000
              interest, and noted agreement;

         (vi) compared the Aggregate Principal Receivables for the Due Period
              with respect to the applicable Distribution Date (which reflects
              the Principal Receivables represented by the Exchangeable Seller's
              Certificate and by the Investor Certificates of all Series) to
              amounts on schedules prepared by the Servicer and noted agreement
              for all Certificateholder's Payment Date Statements, except for a
              difference of $9 and $.02 in the January 1995 and May 1995 Due
              Periods, respectively, and, according to management of the
              Servicer, the amounts reflected in the Certificateholder's Payment
              Date Statements are correct;

        (vii) compared the amount of Principal Receivables in the Trust
              represented by the Certificates (the "Invested Amount") for the
              Due Period with respect to the applicable Distribution Date with
              the amount on schedules prepared by the Servicer and noted
              agreement;

        (viii)recomputed the Invested Percentage with respect to Finance
              Charge Receivables (including Interchange) and Defaulted
              Receivables for the Certificates for the Due Period with respect
              to the applicable Distribution Date and noted agreement;

         (ix) recomputed the Invested Percentage with respect to Principal
              Receivables for the Certificates 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 12, 1996


              for the Due Period with respect to the applicable Distribution 
              Date and noted agreement;

         (x)  compared the aggregate amount of outstanding balances in the
              Accounts which were 30 or more days delinquent as of the end of
              the Due Period for the applicable Distribution Date to amounts
              accumulated from the computer reports of the Servicer and noted
              agreement;

         (xi) recomputed, based on amounts on schedules prepared by the
              Servicer, the aggregate amount of all Defaulted Receivables
              written off as uncollectible during the Due Period with respect to
              the applicable Distribution Date allocable to the Certificates
              (the "Investor Default Amount") and noted agreement;

        (xii) compared the amount of the Investor Charge-Offs per $1,000
              interest after reimbursement of any such Investor Charge-Offs for
              the Due Period with respect to the applicable Distribution Date to
              the applicable amount on schedules prepared by the Servicer and
              noted agreement;

        (xiii)recomputed, based on amounts on schedules prepared by the
              Servicer, the amount attributable to Investor Charge-Offs, if any,
              by which the principal balance of the Certificates exceeds the
              Invested Amount as of the end of the day on the Record Date with
              respect to the applicable Distribution Date and noted agreement;

        (xiv) recomputed the amount of the Monthly Servicing Fee payable by the
              Trust to the Servicer for the applicable Distribution Date and
              noted agreement;

         (xv) compared the amount, if any, withdrawn from the Cash Collateral
              Account for the applicable 

              Distribution Date (the "Withdrawal Amount") to the applicable 
              amount on schedules prepared by the Servicer and noted 
              agreement;

        (xvi) compared the amount available to be withdrawn from the Cash
              Collateral Account (the "Available Cash Collateral Amount") as of
              the end of the day on the applicable Distribution Date, after
              giving effect to all withdrawals, deposits and payments to be made
              in respect of the preceding Due Period to the applicable amount on
              schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 12, 1996


       (xvii) recomputed the Available Cash Collateral Amount as computed in
              item (xvi) above as a percentage of the Invested Amount of the
              Certificates as of the applicable Due Period and noted agreement;

      (xviii) recomputed the Pool Factor as defined by Paragraph C. of the
              Certificateholder's Payment Date Statement and noted agreement;
              and

        (xix) have been informed by management of the Servicer that Series
              1991-D was in controlled amortization as of the December 1995 Due
              Period, and that the amount of principal collections was
              sufficient to cover the amount owed to Certificateholders during
              the amortization period and, as such, the Deficit Controlled
              Amortization Amount indicated was zero for all applicable Due
              Periods on the Certificateholder's Payment Date Statement.

     3. We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
        as well as the information included in each Monthly Servicer's
        Certificate and each Certificateholder's Payment Date Statement for each
        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 12, 1996


        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Fitch Investors Service, Inc.

Standard and Poor's Corporation

Credit Lyonnais
New York Branch

FCC National Bank,
Seller and Servicer

Norwest Bank Minnesota, National
Association, Trustee on behalf
of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1992-E

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $1,000,000,000 of 6.25% Asset
Backed Certificates Series 1992-E ("Series 1992-E").  In connection therewith,
we have read Sections 3.04(b) of the Agreement and 5.02(a) of the Supplement to
the Agreement, the definitions of terms relating thereto, and such other
provisions of the Agreement as we deemed necessary for the purposes of this
letter.  All terms herein are used with the meaning as defined in the Agreement
and Supplement.  All amounts indicated as "recomputed" herein were based on
information from the computer reports of the Servicer, generated from the
cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

     1. With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1992-E, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

         (i)  compared the aggregate amount of Collections processed for the Due
              Period for the applicable Distribution Date to amounts on
              schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


        (ii)  compared the aggregate amount of Collections allocated to
              Principal Receivables for the Due Period for the applicable
              Distribution Date with amounts on schedules prepared by the
              Servicer and noted agreement;

        (iii) compared the aggregate amount of Collections allocated to Finance
              Charge Receivables for the Due Period for the applicable
              Distribution Date with amounts on schedules prepared by the
              Servicer and noted agreement;

        (iv)  recomputed, based on amounts accumulated from the computer reports
              of the Servicer, the aggregate Interchange Amounts for the
              applicable Distribution Date and noted agreement;

         (v)  recomputed the Invested Percentage of Collections allocated to
              Principal Receivables for the Due Period and noted agreement;

        (vi)  recomputed the Invested Percentage of Collections allocated to
              Finance Charge Receivables (including Interchange) for the Due
              Period and noted agreement;

        (vii) recomputed the Invested Percentage with respect to the Investor
              Default Amount for the Due Period and noted agreement;

       (viii) compared the aggregate amount of drawings or payments, if any,
              under the Enhancement, required to be made on the next succeeding
              Distribution Date to amounts on schedules prepared by the Servicer
              and noted agreement;

        (ix)  compared the amount of interest due on the Cash Collateral Account
              loan required to be paid on the applicable Distribution Date to
              amounts on schedules prepared by the Servicer and noted agreement;

         (x)  recomputed the Monthly Servicing Fee required to be paid on the
              next succeeding Distribution Date and noted agreement;

        (xi)  recomputed the aggregate amount payable to Investor
              Certificateholders on the succeeding Distribution Date in respect
              of interest and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


        (xii) compared the aggregate amount payable to Investor
              Certificateholders on the succeeding Distribution Date in respect
              of principal to amounts on schedules prepared by the Servicer and
              noted agreement;

       (xiii) recomputed the excess, if any, of the First Chicago Amount over
              the Aggregate Principal Receivables required to be maintained
              pursuant to the Agreement and noted agreement;

        (xiv) recomputed the First Chicago Amount for the Due Period divided by
              Aggregate Principal Receivables for the Due Period and noted
              agreement;

        (xv)  compared the Minimum First Chicago Interest Percentage to the
              percent found in Section 3 of the Supplement to the Agreement and
              noted agreement; and

        (xvi) compared the number of newly originated accounts during each
              preceding calendar month with the corresponding amounts taken from
              a computer summary report and noted agreement.

     2. With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1992-E, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated August 1, 1992, we:

         (i)  recomputed the total amount of the distribution to the
              Certificateholders on the applicable Payment Date, per $1,000
              interest, and noted agreement;

        (ii)  recomputed the amount of the distribution set forth in paragraph
              A.1. of the Certificateholder's Payment Date Statement in respect
              of principal and interest on the Certificates, per $1,000
              interest, and noted agreement;

        (iii) recomputed, based on amounts on schedules prepared by the
              Servicer and the applicable Invested Percentage of each Series,
              the aggregate amount of Collections of Receivables processed for
              the Due Period with respect to the applicable Distribution Date
              which were allocated in respect of the Investor Certificates of
              all Series and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


        (iv)  recomputed, based on amounts on schedules prepared by the Servicer
              and the applicable Invested Percentage, the aggregate amount of
              Collections of Receivables processed for the Due Period with
              respect to the applicable Distribution Date which were allocated
              in respect of the Certificates and noted agreement;

         (v)  recomputed the amount of Collections of Receivables processed for
              the Due Period with respect to the applicable Distribution Date
              which were allocated in respect of the Certificates, per $1,000
              interest, and noted agreement;

        (vi)  compared the Aggregate Principal Receivables for the Due Period
              with respect to the applicable Distribution Date (which reflects
              the Principal Receivables represented by the Exchangeable Seller's
              Certificate and by the Investor Certificates of all Series) to
              amounts on schedules prepared by the Servicer and noted agreement
              for all Certificateholder's Payment Date Statements, except for a
              difference of $9 and $.02 in the January 1995 and May 1995
              Certificateholder's Payment Date Statements, respectively, and,
              according to management of the Servicer, the amounts reflected in
              the Certificateholder's Payment Date Statements are correct;

        (vii) compared the amount of Principal Receivables in the Trust
              represented by the Certificates (the "Invested Amount") for the
              Due Period with respect to the applicable Distribution Date with
              the amount on schedules prepared by the Servicer and noted
              agreement;

       (viii) recomputed the Invested Percentage with respect to Finance Charge
              Receivables (including Interchange) and Defaulted Receivables for
              the Certificates for the Due Period with respect to the applicable
              Distribution Date and noted agreement;

        (ix)  recomputed the Invested Percentage with respect to Principal
              Receivables for the Certificates for the Due Period with respect 
              to the applicable Distribution Date and noted agreement,


<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


         (x)  compared the aggregate amount of outstanding balances in the
              Accounts which were 30 or more days delinquent as of the end of
              the Due Period for the applicable Distribution Date to amounts
              accumulated from the computer reports of the Servicer and noted
              agreement;

        (xi)  recomputed, based on amounts on schedules prepared by the
              Servicer, the aggregate amount of all Defaulted Receivables
              written off as uncollectible during the Due Period with respect to
              the applicable Distribution Date allocable to the Certificates
              (the "Investor Default Amount") and noted agreement;

        (xii) compared the amount of the Investor Charge-Offs per $1,000
              interest after reimbursement of any such Investor Charge-Offs for
              the Due Period with respect to the applicable Distribution Date to
              the applicable amount on schedules prepared by the Servicer and
              noted agreement;

       (xiii) recomputed, based on amounts on schedules prepared by the
              Servicer, the amount attributable to Investor Charge-Offs, if any,
              by which the principal balance of the Certificates exceeds the
              Invested Amount as of the end of the day on the Record Date with
              respect to the applicable Distribution Date and noted agreement;

        (xiv) recomputed the amount of the Monthly Servicing Fee payable by the
              Trust to the Servicer for the applicable Distribution Date and
              noted agreement;

        (xv)  compared the amount, if any, withdrawn from the Cash Collateral
              Account for the applicable Distribution Date (the "Withdrawal
              Amount") to the applicable amount on schedules prepared by the
              Servicer and noted agreement;

        (xvi) compared the amount available to be withdrawn from the Cash
              Collateral Account (the "Available Cash Collateral Amount") as of
              the end of the day on the applicable Distribution Date, after
              giving effect to all withdrawals, deposits and payments to be made
              in respect of the preceding Due Period to the applicable amount on
              schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


       (xvii) recomputed the Available Cash Collateral Amount as computed in
              item (xvi) above as a percentage of the Invested Amount of the
              Certificates as of the applicable Due Period and noted agreement;

       (xviii)recomputed the Pool Factor as defined by Paragraph C. of the
              Certificateholder's Payment Date Statement and noted agreement;
              and

        (xix) have been informed by management of the Servicer that Series
              1992-E was not in controlled amortization or rapid amortization
              through the end of the December 1995 Due Period and, as such, the
              Deficit Controlled Amortization Amount indicated was zero for all
              applicable Due Periods on the Certificateholder's Payment Date
              Statement.

     3. We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
        as well as the information included in each Monthly Servicer's
        Certificate and each Certificateholder's Payment Date Statement for each
        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

    Re:  First Chicago Master Trust II, Series 1993-F

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $700,000,000 of Floating Rate
Asset Backed Certificates Series 1993-F ("Series 1993-F").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

    1.  With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1993-F, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

          (i) compared the aggregate amount of Collections processed for the Due
              Period for the applicable Distribution Date to amounts on
              schedules prepared by the Servicer and noted agreement;

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 12, 1996




          (ii) compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iii) compared the aggregate amount of Collections allocated to Finance
               Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

          (iv) recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

           (v) recomputed the Invested Percentage of Collections allocated to
               Principal Receivables for the Due Period and noted agreement;

          (vi) recomputed the Invested Percentage of Collections allocated to
               Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

         (vii) recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

        (viii) compared the aggregate amount of drawings or payments, if any,
               under the Enhancement, required to be made on the next succeeding
               Distribution Date to amounts on schedules prepared by the
               Servicer and noted agreement;

          (ix) compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

           (x) recomputed the portion of the Monthly Servicing Fee payable from
               Available Funds and the Interchange Monthly Servicing Fee and
               summed them to arrive at the Monthly Servicing Fee required to be
               paid on the next succeeding Distribution Date and noted
               agreement;

          (xi) recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 12, 1996


          (xii)  compared the aggregate amount payable to Investor
                 Certificateholders on the succeeding Distribution Date in
                 respect of principal to amounts on schedules prepared by the
                 Servicer and noted agreement;

          (xiii) recomputed the excess, if any, of the First Chicago Amount over
                 the Aggregate Principal Receivables required to be maintained
                 pursuant to the Agreement and noted agreement;

          (xiv)  recomputed the First Chicago Amount for the Due Period divided
                 by Aggregate Principal Receivables for the Due Period and noted
                 agreement;

          (xv)   compared the Minimum First Chicago Interest Percentage to the
                 percent found in Section 3 of the Supplement to the Agreement
                 and noted agreement; and

          (xvi)  compared the number of newly originated accounts during each
                 preceding calendar month with the corresponding amounts taken
                 from a computer summary report and noted agreement.

    2.  With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1993-F, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated June 1, 1993, we:

          (i) recomputed the total amount of the distribution to the
              Certificateholders on the applicable Payment Date, per $1,000
              interest, and noted agreement;

         (ii) recomputed the amount of the distribution set forth in paragraph
              A.1. of the Certificateholder's Payment Date Statement in respect
              of principal and interest on the Certificates, per $1,000
              interest, and noted agreement;

        (iii) recomputed, based on amounts on schedules prepared by the Servicer
              and the applicable Invested Percentage of each Series, the
              aggregate amount of Collections of Receivables processed for the
              Due Period with respect to the applicable Distribution Date which
              were allocated in respect of the Investor Certificates of all
              Series and noted agreement;

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 12, 1996


          (iv) recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

           (v) recomputed the amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Certificates, per $1,000
               interest, and noted agreement;

          (vi) have been informed by management of the Servicer that as of the
               December 1995 Due Period, Series 1993-G was in controlled
               amortization. The amount of principal collections was sufficient
               to cover the amount owed to Series 1993-G Certificateholders
               during its amortization period, and, as such, no sharing of
               Excess Principal Collections occurred as of the end of the
               December 1995 Due Period;

         (vii) compared the Aggregate Principal Receivables for the Due Period
               with respect to the applicable Distribution Date (which reflects
               the Principal Receivables represented by the Exchangeable
               Seller's Certificate and by the Investor Certificates of all
               Series) to amounts on schedules prepared by the Servicer and
               noted agreement for all Certificateholder's Payment Date
               Statements, except for a difference of $9 and $.02 in the January
               1995 and May 1995 Certificateholder's Payment Date Statements,
               respectively, and, according to management of the Servicer, the
               amounts reflected in the Certificateholder's Payment Date
               Statements are correct;

        (viii) compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to the applicable Distribution Date to
               amounts on schedules prepared by the Servicer and noted
               agreement;

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 12, 1996


          (ix) recomputed the Invested Percentage with respect to Finance Charge
               Receivables (including Interchange) and Defaulted Receivables for
               the Certificates for the Due Period with respect to the
               applicable Distribution Date and noted agreement;

           (x) recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

          (xi) compared the Pre-Allocated Invested Amount for the Due Period
               with respect to the Current Distribution Date to amounts on
               schedules prepared by the Servicer and noted agreement;

         (xii) compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xiii) recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Certificates
               (the "Investor Default Amount") and noted agreement;

         (xiv) compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;

          (xv) recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 12, 1996


           (xvi)  recomputed the amounts of the Monthly Servicing Fee payable
                  from Available Funds payable by the Trust and the Interchange
                  Monthly Service Fee payable to the Servicer for the applicable
                  Distribution Date and noted agreement;

          (xvii)  compared the amount, if any, withdrawn from the Cash
                  Collateral Account for the applicable Distribution Date (the
                  "Withdrawal Amount") to the applicable amount on schedules
                  prepared by the Servicer and noted agreement;

         (xviii)  compared the amount available to be withdrawn from the Cash
                  Collateral Account (the "Available Cash Collateral Amount") as
                  of the end of the day on the applicable Distribution Date,
                  after giving effect to all withdrawals, deposits and payments
                  to be made in respect of the preceding Due Period to the
                  applicable amount on schedules prepared by the Servicer and
                  noted agreement;

           (xix)  recomputed the Available Cash Collateral Amount as computed in
                  item (xviii) above as a percentage of the Invested Amount of
                  the Certificates as of the applicable Due Period and noted
                  agreement;

            (xx)  recomputed the Pool Factor as defined by Paragraph C. of the
                  Certificateholder's Payment Date Statement and noted
                  agreement; and

           (xxi)  have been informed by management of the Servicer that Series
                  1993-F was not in controlled amortization or rapid
                  amortization through the end of the December 1995 Due Period
                  and, as such, the Deficit Controlled Amortization Amount
                  indicated was zero for all applicable Due Periods on the
                  Certificateholder's Payment Date Statement.

    3.  We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
        as well as the

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 12, 1996



        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1995.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $1,226,000. These mispostings and delays in posting did
        not result in the forfeiture of finance charge receivables allocable to
        the Certificateholders. The aggregate dollar impact of system problems
        for the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 8
March 12, 1996





This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP

<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
  New York Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

                Re: First Chicago Master Trust II, Series 1993-G

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $300,000,000 of Floating Rate
Asset Backed Certificates Series 1993-G ("Series 1993-G"). In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter. All terms herein are used with the meaning as defined in the
Agreement and Supplement. All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.      With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1993-G, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

            (i) compared the aggregate amount of Collections processed for the
                Due Period for the applicable Distribution Date with amounts on
                schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


           (ii) compared the aggregate amount of Collections allocated to
                Principal Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

          (iii) compared the aggregate amount of Collections allocated to
                Finance Charge Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

           (iv) recomputed, based on amounts accumulated from the computer
                reports of the Servicer, the aggregate Interchange Amounts for
                the applicable Distribution Date and noted agreement;

            (v) recomputed the Invested Percentage of Collections allocated to
                Principal Receivables for the Due Period and noted agreement;

           (vi) recomputed the Invested Percentage of Collections allocated to
                Finance Charge Receivables (including Interchange) for the Due
                Period and noted agreement;

          (vii) recomputed the Invested Percentage with respect to the Investor
                Default Amount for the Due Period and noted agreement;

         (viii) compared the aggregate amount of drawings or payments, if any,
                under the Enhancement, required to be made on the next
                succeeding Distribution Date to amounts on schedules prepared by
                the Servicer and noted agreement;

           (ix) compared the amount of interest due on the Cash Collateral
                Account loan required to be paid on the applicable Distribution
                Date to amounts on schedules prepared by the Servicer and noted
                agreement;

            (x) recomputed the portion of the Monthly Servicing Fee payable from
                Available Funds and the Interchange Monthly Servicing Fee and
                summed them to arrive at the Monthly Servicing Fee required to
                be paid on the next succeeding Distribution Date and noted
                agreement;

           (xi) recomputed the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


                respect of interest based upon the number of days in the
                applicable Interest Period divided by 360 and the applicable
                Certificate Rate as provided by the Servicer and noted
                agreement;

          (xii) compared the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of principal to amounts on schedules prepared by the
                Servicer and noted agreement;

         (xiii) recomputed the excess, if any, of the First Chicago Amount over
                the Aggregate Principal Receivables required to be maintained

                pursuant to the Agreement and noted agreement;

          (xiv) recomputed the First Chicago Amount for the Due Period divided
                by Aggregate Principal Receivables for the Due Period and noted
                agreement;

           (xv) compared the Minimum First Chicago Interest Percentage to the
                percent found in Section 3 of the Supplement to the Agreement
                and noted agreement; and

          (xvi) compared the number of newly originated accounts during each
                preceding calendar month with the corresponding amounts taken
                from a computer summary report and noted agreement.

2.      With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1993-G, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated June 1, 1993, we:

            (i) recomputed the total amount of the distribution to the
                Certificateholders on the applicable Payment Date, per $1,000
                interest, and noted agreement;

           (ii) recomputed the amount of the distribution set forth in paragraph
                A.1. of the Certificateholder's Payment Date Statement in
                respect of principal and interest on the Certificates, per
                $1,000 interest, and noted agreement;

          (iii) recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage of each Series,


<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


                the aggregate amount of Collections of Receivables processed for
                the Due Period with respect to the applicable Distribution Date
                which were allocated in respect of the Investor Certificates of
                all Series and noted agreement;

           (iv) recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage, the aggregate
                amount of Collections of Receivables processed for the Due
                Period with respect to the applicable Distribution Date which
                were allocated in respect of the Certificates and noted
                agreement;

            (v) recomputed the amount of Collections of Receivables processed
                for the Due Period with respect to the applicable Distribution
                Date which were allocated in respect of the Certificates, per
                $1,000 interest, and noted agreement;

           (vi) have been informed by management of the Servicer that as of the
                December 1995 Due Period, Series 1993-G was in controlled
                amortization. The amount of principal collections was sufficient
                to cover the amount owed to Series 1993-G Certificateholders
                during its amortization period, and, as such, no sharing of
                Excess Principal Collections occurred as of the end of the
                December 1995 Due Period;

          (vii) compared the Aggregate Principal Receivables for the Due Period
                with respect to the applicable Distribution Date (which reflects
                the Principal Receivables represented by the Exchangeable
                Seller's Certificate and by the Investor Certificates of all
                Series) to amounts on schedules prepared by the Servicer and
                noted agreement for all Certificateholder's Payment Date
                Statements, except for a difference of $9 and $.02 in the
                January 1995 and May 1995 Certificateholder's Payment Date
                Statements, respectively, and, according to management of the
                Servicer, the amounts reflected in the Certificateholder's
                Payment Date Statements are correct;

         (viii) compared the amount of Principal Receivables in the Trust
                represented by the Certificates (the "Invested Amount") for the
                Due Period with respect to the applicable Distribution Date to
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


                amounts on schedules prepared by the Servicer and noted
                agreement;

           (ix) recomputed the Invested Percentage with respect to Finance
                Charge Receivables (including Interchange) and Defaulted
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

            (x) recomputed the Invested Percentage with respect to Principal
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

           (xi) compared the Pre-Allocated Invested Amount for the Due Period
                with respect to the Current Distribution Date to amounts on
                schedules prepared by the Servicer and noted agreement;

          (xii) compared the aggregate amount of outstanding balances in the
                Accounts which were 30 or more days delinquent as of the end of
                the Due Period for the applicable Distribution Date to amounts
                accumulated from the computer reports of the Servicer and noted
                agreement;

         (xiii) recomputed, based on amounts on schedules prepared by the
                Servicer, the aggregate amount of all Defaulted Receivables
                written off as uncollectible during the Due Period with respect
                to the applicable Distribution Date allocable to the
                Certificates (the "Investor Default Amount") and noted
                agreement;

          (xiv) compared the amount of the Investor Charge-Offs per $1,000
                interest after reimbursement of any such Investor Charge-Offs
                for the Due Period with respect to the applicable Distribution
                Date to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

           (xv) recomputed, based on amounts on schedules prepared by the
                Servicer, the amount attributable to Investor Charge-Offs, if
                any, by which the principal balance of the Certificates exceeds
                the Invested Amount as of the end of the day on the Record Date
                with respect to the applicable Distribution Date and noted
                agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


          (xvi) recomputed the amounts of the Monthly Servicing Fee payable from
                Available Funds payable by the Trust and the Interchange Monthly
                Servicing Fee payable to the Servicer for the applicable
                Distribution Date and noted agreement;

         (xvii) compared the amount, if any, withdrawn from the Cash Collateral
                Account for the applicable Distribution Date (the "Withdrawal
                Amount") to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

        (xviii) compared the amount available to be withdrawn from the Cash
                Collateral Account (the "Available Cash Collateral Amount") as
                of the end of the day on the applicable Distribution Date, after
                giving effect to all withdrawals, deposits and payments to be
                made in respect of the preceding Due Period to the applicable

                amount on schedules prepared by the Servicer and noted
                agreement;

          (xix) recomputed the Available Cash Collateral Amount as computed in
                item (xviii) above as a percentage of the Invested Amount of the
                Certificates as of the applicable Due Period and noted
                agreement;

           (xx) recomputed the Pool Factor as defined by Paragraph C. of the
                Certificateholder's Payment Date Statement and noted agreement;
                and

          (xxi) have been informed by management of the Servicer that Series
                1993-G was in controlled amortization as of the December 1995
                Due Period, and that the amount of principal collections was
                sufficient to cover the amount owed to Certificateholders during
                the amortization period, and, as such, the Deficit Controlled
                Amortization Amount indicated was zero for all applicable Due
                Periods on the Certificateholder's Payment Date Statement.

3.      We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


        as well as the information included in each Monthly Servicer's
        Certificate and each Certificateholder's Payment Date Statement for each
        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you. This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.



Very truly yours,


Arthur Andersen LLP

<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Lyonnais
  New York Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

                Re: First Chicago Master Trust II, Series 1993-H

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $700,000,000 of Floating Rate
Credit Card Certificates Series 1993-H ("Series 1993-H"). In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter. All terms herein are used with the meaning as defined in the
Agreement and Supplement. All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.      With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1993-H, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

           (i)  compared the aggregate amount of Collections processed for the
                Due Period for the applicable Distribution Date with amounts on
                schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


          (ii)  compared the aggregate amount of Collections allocated to
                Principal Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

         (iii)  compared the aggregate amount of Collections allocated to
                Finance Charge Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

          (iv)  recomputed, based on amounts accumulated from the computer
                reports of the Servicer, the aggregate Interchange Amounts for
                the applicable Distribution Date and noted agreement;

           (v)  recomputed the Invested Percentage of Collections allocated to
                Principal Receivables for the Due Period and noted agreement;

          (vi)  recomputed the Invested Percentage of Collections allocated to
                Finance Charge Receivables (including Interchange) for the Due
                Period and noted agreement;

         (vii)  recomputed the Invested Percentage with respect to the Investor
                Default Amount for the Due Period and noted agreement;

        (viii)  compared the aggregate amount of drawings or payments, if any,
                under the Enhancement, required to be made on the next
                succeeding Distribution Date to amounts on schedules prepared by
                the Servicer and noted agreement;

          (ix)  compared the amount of interest due on the Cash Collateral
                Account loan required to be paid on the applicable Distribution
                Date to amounts on schedules prepared by the Servicer and noted
                agreement;

          (x)   recomputed the portion of the Monthly Servicing Fee payable from
                Available Funds and the Interchange Monthly Servicing Fee and
                summed them to arrive at the Monthly Servicing Fee required to
                be paid on the next succeeding Distribution Date and noted
                agreement;

          (xi)  recomputed the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in


<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


                respect of interest based upon the number of days in the
                applicable Interest Period divided by 360 and the applicable
                Certificate Rate as provided by the Servicer and noted
                agreement;

         (xii)  compared the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of principal to amounts on schedules prepared by the
                Servicer and noted agreement;

        (xiii)  recomputed the excess, if any, of the First Chicago Amount over
                the Aggregate Principal Receivables required to be maintained

                pursuant to the Agreement and noted agreement;

         (xiv)  recomputed the First Chicago Amount for the Due Period divided
                by Aggregate Principal Receivables for the Due Period and noted
                agreement;

          (xv)  compared the Minimum First Chicago Interest Percentage to the
                percent found in Section 3 of the Supplement to the Agreement
                and noted agreement; and

         (xvi)  compared the number of newly originated accounts during each
                preceding calendar month with the corresponding amounts taken
                from a computer summary report and noted agreement.

2.      With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1993-H, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated August 1, 1993, we:

           (i)  recomputed the total amount of the distribution to the
                Certificateholders on the applicable Payment Date, per $1,000
                interest, and noted agreement;

          (ii)  recomputed the amount of the distribution set forth in paragraph
                A.1. of the Certificateholder's Payment Date Statement in
                respect of principal and interest on the Certificates, per
                $1,000 interest, and noted agreement;

         (iii)  recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage of each Series,


<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


                the aggregate amount of Collections of Receivables processed for
                the Due Period with respect to the applicable Distribution Date
                which were allocated in respect of the Investor Certificates of
                all Series and noted agreement;

          (iv)  recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage, the aggregate
                amount of Collections of Receivables processed for the Due
                Period with respect to the applicable Distribution Date which
                were allocated in respect of the Certificates and noted
                agreement;

           (v)  recomputed the amount of Collections of Receivables processed
                for the Due Period with respect to the applicable Distribution
                Date which were allocated in respect of the Certificates, per
                $1,000 interest, and noted agreement;

          (vi)  have been informed by management of the Servicer that as of the
                December 1995 Due Period, Series 1993-G was in controlled
                amortization. The amount of principal collections was sufficient
                to cover the amount owed to Series 1993-G Certificateholders
                during its amortization period, and as such, no sharing of
                Excess Principal Collections occurred as of the end of the
                December 1995 Due Period;

         (vii)  compared the Aggregate Principal Receivables for the Due Period
                with respect to the applicable Distribution Date (which reflects
                the Principal Receivables represented by the Exchangeable
                Seller's Certificate and by the Investor Certificates of all
                Series) to amounts on schedules prepared by the Servicer and
                noted agreement for all Certificateholder's Payment Date
                Statements, except for a difference of $9 and $.02 in the
                January 1995 and May 1995 Certificateholder's Payment Date
                Statements, respectively, and, according to management of the
                Servicer, the amounts reflected in the Certificateholder's
                Payment Date Statements are correct;

        (viii)  compared the amount of Principal Receivables in the Trust
                represented by the Certificates (the "Invested Amount") for the
                Due Period with respect to the applicable Distribution Date to
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


                amounts on schedules prepared by the Servicer and noted
                agreement;

          (ix)  recomputed the Invested Percentage with respect to Finance
                Charge Receivables (including Interchange) and Defaulted
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

           (x)  recomputed the Invested Percentage with respect to Principal
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

          (xi)  compared the Pre-Allocated Invested Amount for the Due Period
                with respect to the Current Distribution Date to amounts on
                schedules prepared by the Servicer and noted agreement;

         (xii)  compared the aggregate amount of outstanding balances in the
                Accounts which were 30 or more days delinquent as of the end of
                the Due Period for the applicable Distribution Date to amounts
                accumulated from the computer reports of the Servicer and noted
                agreement;

        (xiii)  recomputed, based on amounts on schedules prepared by the
                Servicer, the aggregate amount of all Defaulted Receivables
                written off as uncollectible during the Due Period with respect
                to the applicable Distribution Date allocable to the
                Certificates (the "Investor Default Amount") and noted
                agreement;

         (xiv)  compared the amount of the Investor Charge-Offs per $1,000
                interest after reimbursement of any such Investor Charge-Offs
                for the Due Period with respect to the applicable Distribution
                Date to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

          (xv)  recomputed, based on amounts on schedules prepared by the
                Servicer, the amount attributable to Investor Charge-Offs, if
                any, by which the principal balance of the Certificates exceeds
                the Invested Amount as of the end of the day on the Record Date
                with respect to the applicable Distribution Date and noted
                agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


         (xvi)  recomputed the amounts of the Monthly Servicing Fee payable from
                Available Funds payable by the Trust and the Interchange Monthly
                Service Fee payable to the Servicer for the applicable
                Distribution Date and noted agreement;

        (xvii)  compared the amount, if any, withdrawn from the Cash Collateral
                Account for the applicable Distribution Date (the "Withdrawal
                Amount") to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

       (xviii)  compared the amount available to be withdrawn from the Cash
                Collateral Account (the "Available Cash Collateral Amount") as
                of the end of the day on the applicable Distribution Date, after
                giving effect to all withdrawals, deposits and payments to be
                made in respect of the preceding Due Period to the applicable
                amount on schedules prepared by the Servicer and noted
                agreement;

         (xix)  recomputed the Available Cash Collateral Amount as computed in
                item (xviii) above as a percentage of the Invested Amount of the
                Certificates as of the applicable Due Period and noted
                agreement;

          (xx)  recomputed the Pool Factor as defined by Paragraph C. of the
                Certificateholder's Payment Date Statement and noted agreement;
                and

         (xxi)  have been informed by management of the Servicer that Series
                1993-H was not in controlled amortization or rapid amortization
                through the end of the December 1995 Due Period and, as such,
                the Deficit Controlled Amortization Amount indicated was zero
                for all applicable Due Periods on the Certificateholder's
                Payment Date Statement.

3.      We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
        as well as the information included in each Monthly Servicer's
        Certificate and each Certificateholder's Payment Date Statement for each
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you. This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
Chicago Branch

FCC National Bank,
Seller and Servicer

Norwest Bank Minnesota, National
Association, Trustee on behalf
of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1994-I

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of Floating Rate
Asset Backed Certificates Series 1994-I ("Series 1994-I").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

    1. With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1994-I, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

         (i)  compared the aggregate amounts of Collections processed for the
              Due Period for the applicable Distribution Date with amounts on
              schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


        (ii)  compared the aggregate amount of Collections allocated to
              Principal Receivables for the Due Period for the applicable
              Distribution Date with amounts on schedules prepared by the
              Servicer and noted agreement;

        (iii) compared the aggregate amount of Collections allocated to
              Finance Charge Receivables for the Due Period for the applicable
              Distribution Date with amounts on schedules prepared by the
              Servicer and noted agreement;

        (iv)  recomputed, based on amounts accumulated from the computer
              reports of the Servicer, the aggregate Interchange Amounts for the
              applicable Distribution Date and noted agreement;

         (v)  recomputed the Invested Percentage of Collections allocated to
              Principal Receivables for the Due Period and noted agreement;

        (vi)  recomputed the Invested Percentage of Collections allocated to
              Finance Charge Receivables (including Interchange) for the Due
              Period and noted agreement;

        (vii) recomputed the Invested Percentage with respect to the Investor
              Default Amount for the Due Period and noted agreement;

       (viii) compared the aggregate amount of drawings or payments, if any,
              under the Enhancement, required to be made on the next succeeding
              Distribution Date to amounts on schedules prepared by the Servicer
              and noted agreement;

        (ix)  compared the amount of interest due on the Cash Collateral
              Account loan required to be paid on the applicable Distribution
              Date to amounts on schedules prepared by the Servicer and noted
              agreement;

         (x)  recomputed the portion of the Monthly Servicing Fee payable
              from Available Funds and the Interchange Monthly Servicing Fee and
              summed them to arrive at the Monthly Servicing Fee required to be
              paid on the next succeeding Distribution Date and noted agreement;

        (xi)  recomputed the aggregate amount payable to Investor
              Certificateholders on the succeeding Distribution Date in respect
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


              of interest based upon the number of days in the applicable
              Interest Period divided by 360 and the applicable Certificate Rate
              as provided by the Servicer and noted agreement;

        (xii) compared the aggregate amount payable to Investor
              Certificateholders on the succeeding Distribution Date in respect
              of principal to amounts on schedules prepared by the Servicer and
              noted agreement;

       (xiii) recomputed the excess, if any, of the First Chicago Amount over
              the Aggregate Principal Receivables required to be maintained
              pursuant to the Agreement and noted agreement;

        (xiv) recomputed the First Chicago Amount for the Due Period divided
              by Aggregate Principal Receivables for the Due Period and noted
              agreement;

        (xv)  compared the Minimum First Chicago Interest Percentage to the
              percent found in Section 3 of the Supplement to the Agreement and
              noted agreement; and

        (xvi) compared the number of newly originated accounts during each
              preceding calendar month with the corresponding amounts taken from
              a computer summary report and noted agreement.

     2.    With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1995, with
        respect to Series 1994-I, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated May 1, 1994, we:

         (i)  recomputed the total amount of the distribution to the
              Certificateholders on the applicable Payment Date, per $1,000
              interest, and noted agreement;

         (ii) recomputed the amount of the distribution set forth in
              paragraph A.1. of the Certificateholder's Payment Date Statement
              in respect of principal and interest on the Certificates, per
              $1,000 interest, and noted agreement;

        (iii) recomputed, based on amounts on schedules prepared by the
              Servicer and the applicable Invested Percentage of each Series,
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Pages 4
March 12, 1996


              the aggregate amount of Collections of Receivables processed for
              the Due Period with respect to the applicable Distribution Date
              which were allocated in respect of the Investor Certificates of
              all Series and noted agreement;

         (iv) recomputed, based on amounts on schedules prepared by the
              Servicer and the applicable Invested Percentage, the aggregate
              amount of Collections of Receivables processed for the Due Period
              with respect to the applicable Distribution Date which were
              allocated in respect of the Certificates and noted agreement;

          (v) recomputed the amount of Collections of Receivables processed
              for the Due Period with respect to the applicable Distribution
              Date which were allocated in respect of the Certificates, per
              $1,000 interest, and noted agreement;

         (vi) noted, based on amounts on schedules prepared by the Servicer
              that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 1995-M, 1995-
              N, 1995-O and 1995-P (for the months each respective Series was
              outstanding during 1995) had a Deficiency of Finance Charge
              Receivables allocated in respect of the Certificates, and as such,
              the Excess Finance Charges allocated in respect of the Series 
              1994-I Certificates was zero;

        (vii) have been informed by management of the Servicer that as of the
              December 1995 Due Period, Series 1993-G was in controlled
              amortization.  The amount of principal collections was sufficient
              to cover the amount owed to Series 1993-G Certificateholders
              during its amortization period, and as such, no sharing of Excess
              Principal Collections occurred as of the end of the December 1995
              Due Period;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996



      (viii)  compared the Aggregate Principal Receivables for the Due Period
              with respect to the applicable Distribution Date (which reflects
              the Principal Receivables represented by the Exchangeable Seller's
              Certificate and by the Investor Certificates of all Series) to
              amounts on schedules prepared by the Servicer and noted agreement
              for all Certificateholder's Payment Date Statements, except for a
              difference of $9 and $.02 in the January 1995 and May 1995
              Certificateholder's Payment Date Statements, respectively, and,
              according to management of the Servicer, the amounts reflected in
              the Certificateholder's Payment Date Statements are correct;

         (ix) compared the amount of Principal Receivables in the Trust
              represented by the Certificates (the "Invested Amount") for the
              Due Period with respect to the applicable Distribution Date to
              amounts on schedules prepared by the Servicer and noted agreement;

         (x)  recomputed the Invested Percentage with respect to Finance
              Charge Receivables (including Interchange) and Defaulted
              Receivables for the Certificates for the Due Period with respect
              to the applicable Distribution Date and noted agreement;

         (xi) recomputed the Invested Percentage with respect to Principal
              Receivables for the Certificates for the Due Period with respect
              to the applicable Distribution Date and noted agreement;

        (xii) compared the aggregate amount of outstanding balances in the
              Accounts which were 30 or more days delinquent as of the end of
              the Due Period for the applicable Distribution Date to amounts
              accumulated from the computer reports of the Servicer and noted
              agreement;

        (xiii)recomputed, based on amounts on schedules prepared by the
              Servicer, the aggregate amount of all Defaulted Receivables
              written off as uncollectible during the Due Period with respect to
              the applicable Distribution Date allocable to the Certificates
              (the "Investor Default Amount") and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


        (xiv) compared the amount of the Investor Charge-Offs per $1,000
              interest after reimbursement of any such Investor Charge-Offs for
              the Due Period with respect to the applicable Distribution Date to
              the applicable amount on schedules prepared by the Servicer and
              noted agreement;

         (xv) recomputed, based on amounts on schedules prepared by the
              Servicer, the amount attributable to Investor Charge-Offs, if any,
              by which the principal balance of the Certificates exceeds the
              Invested Amount as of the end of the day on the Record Date with
              respect to the applicable Distribution Date and noted agreement;

        (xvi) recomputed the amounts of the Monthly Servicing Fee payable
              from Available Funds payable by the Trust and the Interchange
              Monthly Service Fee payable to the Servicer for the applicable
              Distribution Date and noted agreement;

        (xvii)compared the amount, if any, withdrawn from the Cash Collateral
              Account for the applicable Distribution Date (the "Withdrawal
              Amount") to the applicable amount on schedules prepared by the
              Servicer and noted agreement; 

       (xviii)compared the amount available to be withdrawn from the Cash
              Collateral Account (the "Available Cash Collateral Amount") as of
              the end of the day on the applicable Distribution Date, after
              giving effect to all withdrawals, deposits and payments to be made
              in respect of the preceding Due Period to the applicable amount on
              schedules prepared by the Servicer and noted agreement;

        (xix) recomputed the Available Cash Collateral Amount as computed in
              item (xviii) above as a percentage of the Invested Amount of the
              Certificates as of the applicable Due Period and noted agreement;

         (xx) recomputed the Pool Factor as defined by Paragraph C. of the
              Certificateholder's Payment Date Statement and noted agreement;
              and
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


        (xxi) have been informed by management of the Servicer that Series
              1994-I was not in controlled amortization or rapid amortization
              through the end of the December 1995 Due Period and, as such, the
              Deficit Controlled Amortization Amount indicated was zero for all
              applicable Due Periods on the Certificateholder's Payment Date
              Statement.

     3. We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
        as well as the information included in each Monthly Servicer's
        Certificate and each Certificateholder's Payment Date Statement for each
        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
  Chicago Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

                Re: First Chicago Master Trust II, Series 1994-J

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of Floating Rate
Asset Backed Certificates Series 1994-J ("Series 1994-J"). In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter. All terms herein are used with the meaning as defined in the
Agreement and Supplement. All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.      With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1994-J, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

           (i)  compared the aggregate amount of Collections processed for the
                Due Period for the applicable Distribution Date with amounts on
                schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


          (ii)  compared the aggregate amount of Collections allocated to
                Principal Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

         (iii)  compared the aggregate amount of Collections allocated to
                Finance Charge Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

          (iv)  recomputed, based on amounts accumulated from the computer
                reports of the Servicer, the aggregate Interchange Amounts for
                the applicable Distribution Date and noted agreement;

           (v)  recomputed the Invested Percentage of Collections allocated to
                Principal Receivables for the Due Period and noted agreement;

          (vi)  recomputed the Invested Percentage of Collections allocated to
                Finance Charge Receivables (including Interchange) for the Due
                Period and noted agreement;

         (vii)  recomputed the Invested Percentage with respect to the Investor
                Default Amount for the Due Period and noted agreement;

        (viii)  compared the aggregate amount of drawings or payments, if any,
                under the Enhancement, required to be made on the next
                succeeding Distribution Date to amounts on schedules prepared by
                the Servicer and noted agreement;

          (ix)  compared the amount of interest due on the Cash Collateral
                Account loan required to be paid on the applicable Distribution
                Date to amounts on schedules prepared by the Servicer and noted
                agreement;

           (x)  recomputed the portion of the Monthly Servicing Fee payable from
                Available Funds and the Interchange Monthly Servicing Fee and
                summed them to arrive at the Monthly Servicing Fee required to
                be paid on the next succeeding Distribution Date and noted
                agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


          (xi)  recomputed the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of interest based upon the number of days in the
                applicable Interest Period divided by 360 and the applicable
                Certificate Rate as provided by the Servicer and noted
                agreement;

         (xii)  compared the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of principal to amounts on schedules prepared by the
                Servicer and noted agreement;

        (xiii)  recomputed the excess, if any, of the First Chicago Amount over
                the Aggregate Principal Receivables required to be maintained

                pursuant to the Agreement and noted agreement;

         (xiv)  recomputed the First Chicago Amount for the Due Period divided
                by Aggregate Principal Receivables for the Due Period and noted
                agreement;

          (xv)  compared the Minimum First Chicago Interest Percentage to the
                percent found in Section 3 of the Supplement to the Agreement
                and noted agreement; and

         (xvi)  compared the number of newly originated accounts during each
                preceding calendar month with the corresponding amounts taken
                from a computer summary report and noted agreement.

2.      With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1994-J, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated May 1, 1994, we:

           (i)  recomputed the total amount of the distribution to the
                Certificateholders on the applicable Payment Date, per $1,000
                interest, and noted agreement;

          (ii)  recomputed the amount of the distribution set forth in Paragraph
                A.1. of the Certificateholder's Payment Date Statement in
                respect of principal and interest on the Certificates, per
                $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


         (iii)  recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage of each Series,
                the aggregate amount of Collections of Receivables processed for
                the Due Period with respect to the applicable Distribution Date
                which were allocated in respect of the Investor Certificates of
                all Series and noted agreement;

          (iv)  recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage, the aggregate
                amount of Collections of Receivables processed for the Due
                Period with respect to the applicable Distribution Date which
                were allocated in respect of the Certificates and noted
                agreement;

           (v)  recomputed the amount of Collections of Receivables processed
                for the Due Period with respect to the applicable Distribution
                Date which were allocated in respect of the Certificates, per
                $1,000 interest, and noted agreement;

          (vi)  noted, based on amounts on schedules prepared by the Servicer,
                that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 1995-M,
                1995-N, 1995-O and 1995-P (for the months each respective Series
                was outstanding during 1995) had a Deficiency of Finance Charge
                Receivables allocated in respect of the Certificates and as
                such, the Excess Finance Charges allocated in respect of the
                Series 1994-J Certificates was zero;

         (vii)  have been informed by management of the Servicer that as of the
                December 1995 Due Period, Series 1993-G was in controlled
                amortization. The amount of principal collections was sufficient
                to cover the amount owed to Series 1993-G Certificateholders
                during its amortization period, and as such, no sharing of
                Excess Principal Collections occurred as of the end of the
                December 1995 Due Period;

        (viii)  compared the Aggregate Principal Receivables for the Due Period
                with respect to the applicable Distribution Date (which reflects
                the Principal Receivables represented by the Exchangeable
                Seller's Certificate and by the Investor Certificates of all
                Series) to amounts on schedules prepared by the Servicer and
                noted


<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


                agreement for all Certificateholder's Payment Date
                Statements, except for a difference of $9 and $.02 in the
                January 1995 and May 1995 Certificateholder's Payment Date
                Statements, respectively, and, according to management of the
                Servicer, the amounts reflected in the Certificateholder's
                Payment Date Statements are correct;

          (ix)  compared the amount of Principal Receivables in the Trust
                represented by the Certificates (the "Invested Amount") for the
                Due Period with respect to the applicable Distribution Date to
                amounts on schedules prepared by the Servicer and noted
                agreement;

           (x)  recomputed the Invested Percentage with respect to Finance
                Charge Receivables (including Interchange) and Defaulted
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

          (xi)  recomputed the Invested Percentage with respect to Principal
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

         (xii)  compared the aggregate amount of outstanding balances in the
                Accounts which were 30 or more days delinquent as of the end of
                the Due Period for the applicable Distribution Date to amounts
                accumulated from the computer reports of the Servicer and noted
                agreement;

        (xiii)  recomputed, based on amounts on schedules prepared by the
                Servicer, the aggregate amount of all Defaulted Receivables
                written off as uncollectible during the Due Period with respect
                to the applicable Distribution Date allocable to the
                Certificates (the "Investor Default Amount") and noted
                agreement;

         (xiv)  compared the amount of the Investor Charge-Offs per $1,000
                interest after reimbursement of any such Investor Charge-Offs
                for the Due Period with respect to the applicable Distribution
                Date to the applicable amount on schedules prepared by the
                Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996



          (xv)  recomputed, based on amounts on schedules prepared by the
                Servicer, the amount attributable to Investor Charge-Offs, if
                any, by which the principal balance of the Certificates exceeds
                the Invested Amount as of the end of the day on the Record Date
                with respect to the applicable Distribution Date and noted
                agreement;

         (xvi)  recomputed the amounts of the Monthly Servicing Fee payable from
                Available Funds payable by the Trust and the Interchange Monthly
                Service Fee payable to the Servicer for the applicable
                Distribution Date and noted agreement;

        (xvii)  compared the amount, if any, withdrawn from the Cash Collateral
                Account for the applicable Distribution Date (the "Withdrawal
                Amount") to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

       (xviii)  compared the amount available to be withdrawn from the Cash
                Collateral Account (the "Available Cash Collateral Amount") as
                of the end of the day on the applicable Distribution Date, after
                giving effect to all withdrawals, deposits and payments to be
                made in respect of the preceding Due Period to the applicable
                amount on schedules prepared by the Servicer and noted
                agreement;

         (xix)  recomputed the Available Cash Collateral Amount as computed in
                item (xviii) above as a percentage of the Invested Amount of the
                Certificates as of the applicable Due Period and noted
                agreement;

          (xx)  recomputed the Pool Factor as defined by Paragraph C. of the
                Certificateholder's Payment Date Statement and noted agreement;
                and

         (xxi)  have been informed by management of the Servicer that Series
                1994-J was not in controlled amortization or rapid amortization
                through the end of the December 1995 Due Period and, as such,
                the Deficit Controlled Amortization Amount indicated was zero
                for all applicable Due Periods on the Certificateholder's
                Payment Date Statement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


3.      We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
        as well as the information included in each Monthly Servicer's
        Certificate and each Certificateholder's Payment Date Statement for each
        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you. This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
  New York Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

                Re: First Chicago Master Trust II, Series 1994-K

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of Floating Rate
Credit Card Certificates Series 1994-K ("Series 1994-K"). In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter. All terms herein are used with the meaning as defined in the
Agreement and Supplement. All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.      With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1994-K, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

           (i)  compared the aggregate amount of Collections processed for the
                Due Period for the applicable Distribution Date with amounts on
                schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


          (ii)  compared the aggregate amount of Collections allocated to
                Principal Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

         (iii)  compared the aggregate amount of Collections allocated to
                Finance Charge Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

          (iv)  recomputed, based on amounts accumulated from the computer
                reports of the Servicer, the aggregate Interchange Amounts for
                the applicable Distribution Date and noted agreement;

           (v)  recomputed the Invested Percentage of Collections allocated to
                Principal Receivables for the Due Period and noted agreement;

          (vi)  recomputed the Invested Percentage of Collections allocated to
                Finance Charge Receivables (including Interchange) for the Due
                Period and noted agreement;

         (vii)  recomputed the Invested Percentage with respect to the Investor
                Default Amount for the Due Period and noted agreement;

        (viii)  compared the aggregate amount of drawings or payments, if any,
                under the Enhancement, required to be made on the next
                succeeding Distribution Date to amounts on schedules prepared by
                the Servicer and noted agreement;

          (ix)  compared the amount of interest due on the Cash Collateral
                Account loan required to be paid on the applicable Distribution
                Date to amounts on schedules prepared by the Servicer and noted
                agreement;

           (x)  recomputed the portion of the Monthly Servicing Fee payable from
                Available Funds and the Interchange Monthly Servicing Fee and
                summed them to arrive at the Monthly Servicing Fee required to
                be paid on the next succeeding Distribution Date and noted
                agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


          (xi)  recomputed the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of interest based upon the number of days in the
                applicable Interest Period divided by 360 and the applicable
                Certificate Rate as provided by the Servicer and noted
                agreement;

         (xii)  compared the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of principal to amounts on schedules prepared by the
                Servicer and noted agreement;

        (xiii)  recomputed the excess, if any, of the First Chicago Amount over
                the Aggregate Principal Receivables required to be maintained
                pursuant to the Agreement and noted agreement;

         (xiv)  recomputed the First Chicago Amount for the Due Period divided
                by Aggregate Principal Receivables for the Due Period and noted
                agreement;

          (xv)  compared the Minimum First Chicago Interest Percentage to the
                percent found in Section 3 of the Supplement to the Agreement
                and noted agreement; and

         (xvi)  compared the number of newly originated accounts during each
                preceding calendar month with the corresponding amounts taken
                from a computer summary report and noted agreement.

2.      With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1994-K, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated August 1, 1994, we:

           (i)  recomputed the total amount of the distribution to the
                Certificateholders on the applicable Payment Date, per $1,000
                interest, and noted agreement;

          (ii)  recomputed the amount of the distribution set forth in paragraph
                A.1. of the Certificateholder's Payment Date Statement in
                respect of principal and interest on the Certificates, per
                $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


         (iii)  recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage of each Series,
                the aggregate amount of Collections of Receivables processed for
                the Due Period with respect to the applicable Distribution Date
                which were allocated in respect of the Investor Certificates of
                all Series and noted agreement;

          (iv)  recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage, the aggregate
                amount of Collections of Receivables processed for the Due
                Period with respect to the applicable Distribution Date which
                were allocated in respect of the Certificates and noted
                agreement;

           (v)  recomputed the amount of Collections of Receivables processed
                for the Due Period with respect to the applicable Distribution
                Date which were allocated in respect of the Certificates, per
                $1,000 interest, and noted agreement;

          (vi)  noted, based on amounts on schedules prepared by the Servicer
                that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 1995-M,
                1995-N, 1995-O and 1995-P (for the months each respective Series
                was outstanding during 1995) had a Deficiency of Finance Charge
                Receivables allocated in respect of the Certificates, and as
                such, the Excess Finance Charges allocated in respect of the
                Series 1994-K Certificates was zero;

         (vii)  have been informed by management of the Servicer that as of the
                December 1995 Due Period, Series 1993-G was in controlled
                amortization. The amount of principal collections was sufficient
                to cover the amount owed to Series 1993-G Certificateholders
                during its amortization period, and, as such, no sharing of
                Excess Principal Collections occurred as of the end of the
                December 1995 Due Period;

        (viii)  compared the Aggregate Principal Receivables for the Due Period
                with respect to the applicable Distribution Date (which reflects
                the Principal Receivables represented by the Exchangeable
                Seller's Certificate and by the Investor Certificates of all
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996



                Series) to amounts on schedules prepared by the Servicer and
                noted agreement for all Certificateholder's Payment Date
                Statements, except for a difference of $9 and $.02 in the
                January 1995 and May 1995 Certificateholder's Payment Date
                Statements, respectively, and, according to management of the
                Servicer, the amounts reflected in the Certificateholder's
                Payment Date Statements, are correct;

          (ix)  compared the amount of Principal Receivables in the Trust
                represented by the Certificates (the "Invested Amount") for the
                Due Period with respect to the applicable Distribution Date to
                amounts on schedules prepared by the Servicer and noted
                agreement;

           (x)  recomputed the Invested Percentage with respect to Finance
                Charge Receivables (including Interchange) and Defaulted
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

          (xi)  recomputed the Invested Percentage with respect to Principal
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

         (xii)  compared the aggregate amount of outstanding balances in the
                Accounts which were 30 or more days delinquent as of the end of
                the Due Period for the applicable Distribution Date to amounts
                accumulated from the computer reports of the Servicer and noted
                agreement;

        (xiii)  recomputed, based on amounts on schedules prepared by the
                Servicer, the aggregate amount of all Defaulted Receivables
                written off as uncollectible 

                during the Due Period with respect to the applicable 
                Distribution Date allocable to the Certificates (the "Investor 
                Default Amount") and noted agreement;

         (xiv)  compared the amount of the Investor Charge-Offs per $1,000
                interest after reimbursement of any such Investor Charge-Offs
                for the Due Period with respect to the applicable Distribution
                Date to the applicable amount on schedules prepared by the
                Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


          (xv)  recomputed, based on amounts on schedules prepared by the
                Servicer, the amount attributable to Investor Charge-Offs, if
                any, by which the principal balance of the Certificates exceeds
                the Invested Amount as of the end of the day on the Record Date
                with respect to the applicable Distribution Date and noted
                agreement;

         (xvi)  recomputed the amounts of the Monthly Servicing Fee payable from
                Available Funds payable by the Trust and the Interchange Monthly
                Service Fee payable to the Servicer for the applicable
                Distribution Date and noted agreement;

        (xvii)  compared the amount, if any, withdrawn from the Cash Collateral
                Account for the applicable Distribution Date (the "Withdrawal
                Amount") to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

       (xviii)  compared the amount available to be withdrawn from the Cash
                Collateral Account (the "Available Cash Collateral Amount") as
                of the end of the day on the applicable Distribution Date, after
                giving effect to all withdrawals, deposits and payments to be
                made in respect of the preceding Due Period to the applicable

                amount on schedules prepared by the Servicer and noted
                agreement;

         (xix)  recomputed the Available Cash Collateral Amount as computed in
                item (xviii) above as a percentage of the Invested Amount of the
                Certificates as of the applicable Due Period and noted
                agreement;

          (xx)  recomputed the Pool Factor as defined by Paragraph C. of the
                Certificateholder's Payment Date Statement and noted agreement;
                and

         (xxi)  have been informed by management of the Servicer that Series
                1994-K was not in controlled amortization or rapid amortization
                through the end of the December 1995 Due Period and, as such,
                the Deficit Controlled Amortization Amount indicated was zero
                for all applicable Due Periods on the Certificateholder's
                Payment Date Statement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996



3.      We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted in the misstatement of the information
        included on the reports generated from the cardholder accounting system,
        as well as the information included in each Monthly Servicer's
        Certificate and each Certificateholder's Payment Date Statement for each
        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other 

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996





matters might have come to our attention that would have been reported to you.
This letter relates only to the elements specified above and does not extend to
any financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
  New York Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

                Re: First Chicago Master Trust II, Series 1994-L

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of 7.15% Credit
Card Certificates Series 1994-L ("Series 1994-L"). In connection therewith, we
have read Sections 3.04(b) of the Agreement and 5.02(a) of the Supplement to the
Agreement, the definitions of terms relating thereto, and such other provisions
of the Agreement as we deemed necessary for the purposes of this letter. All
terms herein are used with the meaning as defined in the Agreement and
Supplement. All amounts indicated as "recomputed" herein were based on
information from the computer reports of the Servicer, generated from the
cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.      With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of January through December, 1995, with respect to
        Series 1994-L, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

            (i) compared the aggregate amount of Collections processed for the
                Due Period for the applicable Distribution Date with amounts on
                schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


           (ii) compared the aggregate amount of Collections allocated to
                Principal Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

          (iii) compared the aggregate amount of Collections allocated to
                Finance Charge Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

           (iv) recomputed, based on amounts accumulated from the computer
                reports of the Servicer, the aggregate Interchange Amounts for
                the applicable Distribution Date and noted agreement;

            (v) recomputed the Invested Percentage of Collections allocated to
                Principal Receivables for the Due Period and noted agreement;

           (vi) recomputed the Invested Percentage of Collections allocated to
                Finance Charge Receivables (including Interchange) for the Due
                Period and noted agreement;

          (vii) recomputed the Invested Percentage with respect to the Investor
                Default Amount for the Due Period and noted agreement;

         (viii) compared the aggregate amount of drawings or payments, if any,
                under the Enhancement, required to be made on the next
                succeeding Distribution Date to amounts on schedules prepared by
                the Servicer and noted agreement;

           (ix) compared the amount of interest due on the Cash Collateral
                Account loan required to be paid on the applicable Distribution
                Date to amounts on schedules prepared by the Servicer and noted
                agreement;

            (x) recomputed the portion of the Monthly Servicing Fee payable from
                Available Funds and the Interchange Monthly Servicing Fee and
                summed them to arrive at the Monthly Servicing Fee required to
                be paid on the next succeeding Distribution Date and noted
                agreement;

           (xi) recomputed the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


                respect of interest based upon 30 days in the applicable
                Interest Period divided by 360 and the applicable Certificate
                Rate as provided by the Servicer and noted agreement;

          (xii) compared the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of principal to amounts on schedules prepared by the
                Servicer and noted agreement;

         (xiii) recomputed the excess, if any, of the First Chicago Amount over
                the Aggregate Principal Receivables required to be maintained
                pursuant to the Agreement and noted agreement;

          (xiv) recomputed the First Chicago Amount for the Due Period divided
                by Aggregate Principal Receivables for the Due Period and noted
                agreement;

           (xv) compared the Minimum First Chicago Interest Percentage to the
                percent found in Section 3 of the Supplement to the Agreement
                and noted agreement; and

          (xvi) compared the number of newly originated accounts during each
                preceding calendar month with the corresponding amounts taken
                from a computer summary report and noted agreement.

2.      With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of January through December, 1995, with respect to
        Series 1994-L, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated August 1, 1994, we:

            (i) recomputed the total amount of the distribution to the
                Certificateholders on the applicable Payment Date, per $1,000
                interest, and noted agreement;

           (ii) recomputed the amount of the distribution set forth in paragraph
                A.1. of the Certificateholder's Payment Date Statement in
                respect of principal and interest on the Certificates, per
                $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996



          (iii) recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage of each Series,
                the aggregate amount of Collections of Receivables processed for
                the Due Period with respect to the applicable Distribution Date
                which were allocated in respect of the Investor Certificates of
                all Series and noted agreement;

           (iv) recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage, the aggregate
                amount of Collections of Receivables processed for the Due
                Period with respect to the applicable Distribution Date which
                were allocated in respect of the Certificates and noted
                agreement;

            (v) recomputed the amount of Collections of Receivables processed
                for the Due Period with respect to the applicable Distribution
                Date which were allocated in respect of the Certificates, per
                $1,000 interest, and noted agreement;

           (vi) noted, based on amounts on schedules prepared by the Servicer
                that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 1995-M,
                1995-N, 1995-O and 1995-P (for the months each respective Series
                was outstanding during 1995) had a Deficiency of Finance Charge
                Receivables allocated in respect of the Certificates, and as
                such, the Excess Finance Charges allocated in respect of the
                Series 1994-L Certificates was zero;

          (vii) have been informed by management of the Servicer that as of the
                December 1995 Due Period, Series 1993-G was in controlled
                amortization. The amount of principal collections was sufficient
                to cover the amount owed to Series 1993-G Certificateholders
                during its amortization period, and such, no sharing of Excess
                Principal Collections occurred as of the end of the December
                1995 Due Period;

         (viii) compared the Aggregate Principal Receivables for the Due Period
                with respect to the applicable Distribution Date (which reflects
                the Principal Receivables represented by the Exchangeable
                Seller's Certificate and by the Investor Certificates of all
                Series) to amounts on schedules prepared by the Servicer and
                noted agreement for all Certificateholder's Payment Date
                Statements, except for a difference of $9 and $.02 in the
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


                January 1995 and May 1995 Certificateholder's Payment Date
                Statements, respectively, and, according to management of the
                Servicer, the amounts reflected in the Certificateholder's
                Payment Date Statements are correct;

           (ix) compared the amount of Principal Receivables in the Trust
                represented by the Certificates (the "Invested Amount") for the
                Due Period with respect to the applicable Distribution Date with
                the amount on schedules prepared by the Servicer and noted
                agreement;

            (x) recomputed the Invested Percentage with respect to Finance
                Charge Receivables (including Interchange) and Defaulted
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

           (xi) recomputed the Invested Percentage with respect to Principal
                Receivables for the Certificates for the Due Period with respect
                to the applicable Distribution Date and noted agreement;

          (xii) compared the aggregate amount of outstanding balances in the
                Accounts which were 30 or more days delinquent as of the end of
                the Due Period for the applicable Distribution Date to amounts
                accumulated from the computer reports of the Servicer and noted
                agreement;

         (xiii) recomputed, based on amounts on schedules prepared by the
                Servicer, the aggregate amount of all Defaulted Receivables
                written off as uncollectible during the Due Period with respect
                to the applicable Distribution Date allocable to the
                Certificates (the "Investor Default Amount") and noted
                agreement;

          (xiv) compared the amount of the Investor Charge-Offs per $1,000
                interest after reimbursement of any such Investor Charge-Offs
                for the Due Period with respect to the applicable Distribution
                Date to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

           (xv) recomputed, based on amounts on schedules prepared by the
                Servicer, the amount attributable to Investor Charge-Offs, if
                any, by which the principal balance of the Certificates exceeds
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


                the Invested Amount as of the end of the day on the Record Date
                with respect to the applicable Distribution Date and noted
                agreement;

          (xvi) recomputed the amount of the Monthly Servicing Fee payable from
                Available Funds payable by the Trust and the Interchange Monthly
                Service Fee payable to the Servicer for the applicable
                Distribution Date and noted agreement;

         (xvii) compared the amount, if any, withdrawn from the Cash Collateral
                Account for the applicable Distribution Date (the "Withdrawal
                Amount") to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

        (xviii) compared the amount available to be withdrawn from the Cash
                Collateral Account (the "Available Cash Collateral Amount") as
                of the end of the day on the applicable Distribution Date, after
                giving effect to all withdrawals, deposits and payments to be
                made in respect of the preceding Due Period to the applicable
                amount on schedules prepared by the Servicer and noted
                agreement;

          (xix) recomputed the Available Cash Collateral Amount as computed in
                item (xviii) above as a percentage of the Invested Amount of the
                Certificates as of the applicable Due Period and noted
                agreement;

           (xx) recomputed the Pool Factor as defined by Paragraph C. of the
                Certificateholder's Payment Date Statement and noted agreement;
                and

          (xxi) have been informed by management of the Servicer that Series
                1994-L was not in controlled amortization or rapid amortization
                through the end of the December 1995 Due Period and, as such,
                the Deficit Controlled Amortization Amount indicated was zero
                for all applicable Due Periods on the Certificateholder's
                Payment Date Statement.

3.      We have received representation from management of the Servicer that
        during all Due Periods in 1995, various instances of mispostings, delays
        in the posting of cardholder transactions and system problems occurred
        related to the processing of cardholder payments and other transactions.
        These instances may have resulted 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


        in the misstatement of the information included on the reports 
        generated from the cardholder accounting system, as well as 
        the information included in each Monthly Servicer's Certificate 
        and each Certificateholder's Payment Date Statement for each
        Due Period in 1995. We have also received representation from management
        of the Servicer that all misstatements were corrected when the
        adjustment was to the benefit of the cardholder. Management's
        representation also indicated that the aggregate dollar impact of
        identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $1,226,000. These mispostings and delays in posting did not result in
        the forfeiture of finance charge receivables allocable to the
        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you. This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996



This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
 Chicago Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

    Re:  First Chicago Master Trust II, Series 1995-M

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-M ("Series 1995-M").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

    1.  With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of April through December, 1995, with respect to
        Series 1995-M, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

          (i) compared the aggregate amount of Collections processed for the Due
              Period for the applicable Distribution Date to amounts on
              schedules prepared by the Servicer and noted agreement;


<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


            (ii)  compared the aggregate amount of Collections allocated to
                  Principal Receivables for the Due Period for the applicable
                  Distribution Date with amounts on schedules prepared by the
                  Servicer and noted agreement;

           (iii)  compared the aggregate amount of Collections allocated to
                  Finance Charge Receivables for the Due Period for the
                  applicable Distribution Date with amounts on schedules
                  prepared by the Servicer and noted agreement;

            (iv)  recomputed, based on amounts accumulated from the computer
                  reports of the Servicer, the aggregate Interchange Amounts for
                  the applicable Distribution Date and noted agreement;

             (v)  recomputed the Invested Percentage of Collections allocated to
                  Principal Receivables for the Due Period and noted agreement;

            (vi)  recomputed the Invested Percentage of Collections allocated to
                  Finance Charge Receivables (including Interchange) for the Due
                  Period and noted agreement;

           (vii)  recomputed the Invested Percentage with respect to the
                  Investor Default Amount for the Due Period and noted
                  agreement;

          (viii)  compared the aggregate amount of drawings or payments, if any,
                  under the Enhancement, required to be made on the next
                  succeeding Distribution Date to amounts on schedules prepared
                  by the Servicer and noted agreement;

            (ix)  compared the amount of interest due on the Cash Collateral
                  Account loan required to be paid on the applicable
                  Distribution Date to amounts on schedules prepared by the
                  Servicer and noted agreement; we also noted that Series 1995-M
                  was issued on April 19, 1995, and the interest for the April
                  1995 Due Period was paid along with the interest from the May
                  1995 Due Period;

             (x)  recomputed the portion of the Monthly Servicing Fee payable
                  from Available Funds and the Interchange Monthly Servicing Fee
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


                  and summed them to arrive at the Monthly Servicing Fee
                  required to be paid on the next succeeding Distribution Date
                  and noted agreement; we also noted that Series 1995-M was
                  issued on April 19, 1995, and this fee was computed based on a
                  12-day period for the April 1995 Due Period as well as paid
                  along with the fee from the May 1995 Due Period;

            (xi)  recomputed the aggregate amount payable to Investor
                  Certificateholders on the succeeding Distribution Date in
                  respect of interest based upon the number of days in the
                  applicable Interest Period divided by 360 and the applicable
                  Certificate Rate as provided by the Servicer and noted
                  agreement; we also noted that Series 1995-M was issued on
                  April 19, 1995, and this interest was computed based on a 26-
                  day period for the April 1995 Due Period as well as paid along
                  with the interest from the May 1995 Due Period;

           (xii)  compared the aggregate amount payable to Investor
                  Certificateholders on the succeeding Distribution Date in
                  respect of principal to amounts on schedules prepared by the
                  Servicer and noted agreement;

          (xiii)  recomputed the excess, if any, of the First Chicago Amount
                  over the Aggregate Principal Receivables required to be
                  maintained pursuant to the Agreement and noted agreement;

           (xiv)  recomputed the First Chicago Amount for the Due Period divided
                  by Aggregate Principal Receivables for the Due Period and
                  noted agreement;

            (xv)  compared the Minimum First Chicago Interest Percentage to the
                  percent found in Section 3 of the Supplement to the Agreement
                  and noted agreement; and

           (xvi)  compared the number of newly originated accounts during each
                  preceding calendar month with the corresponding amounts taken
                  from a computer summary report and noted agreement.

2.       With respect to the monthly Certificateholder's Payment Date Statements
         related to the months of April through December, 1995, with respect to
         Series 1995-M, referred to in Section 5.02(a) of, and Exhibit B to, the
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996



         Supplement to the Agreement dated April 1, 1995, we:

             (i)  recomputed the total amount of the distribution to the Class A
                  Certificateholders on the applicable Payment Date, per $1,000
                  interest, and noted agreement;

            (ii)  recomputed the amount of the distribution set forth in
                  paragraph A.1. of the Certificateholder's Payment Date
                  Statement in respect of principal and interest on the Class A
                  Certificates, per $1,000 interest, and noted agreement;

           (iii)  recomputed, based on amounts on schedules prepared by the
                  Servicer and the applicable Invested Percentage of each
                  Series, the aggregate amount of Collections of Receivables
                  processed for the Due Period with respect to the applicable
                  Distribution Date which were allocated in respect of the
                  Investor Certificates of all Series and noted agreement;

            (iv)  recomputed, based on amounts on schedules prepared by the
                  Servicer and the applicable Invested Percentage, the aggregate
                  amount of Collections of Receivables processed for the Due
                  Period with respect to the applicable Distribution Date which
                  were allocated in respect of the Series 1995-M Certificates
                  and noted agreement;

             (v)  compared the aggregate amount of Collections of Receivables
                  processed for the Due Period with respect to the applicable
                  Distribution Date which were allocated in respect of the Class
                  A Certificates with the amount on schedules prepared by the
                  Servicer and noted agreement;

            (vi)  recomputed the amount of Collections of Receivables processed
                  for the Due Period with respect to the applicable Distribution
                  Date which were allocated in respect of the Class A
                  Certificates, per $1,000 interest, and noted agreement;

           (vii)  compared the Excess Spread for the Due Period with respect to
                  the applicable Distribution Date to amounts accumulated from
                  schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


          (viii)  have been informed by management of the Servicer that there
                  were no Reallocated Principal Collections for the Due Period
                  with respect to the applicable Distribution Date allocated in
                  respect of the Class A Certificates;

            (ix)  noted, based on amounts on schedules prepared by the Servicer
                  that none of Series 1994-I, 1994-J, 1994-K, 1995-L, 1995-M,
                  1995-N, 1995-O and 1995-P (for the months each respective
                  Series was outstanding during 1995) had a Deficiency of
                  Finance Charge Receivables allocated in respect of the
                  Certificates, and as such, the Excess Finance Charges
                  allocated in respect of the Series 1995-M Certificates was
                  zero;

             (x)  have been informed by management of the Servicer that as of
                  the December 1995 Due Period, Series 1993-G was in controlled
                  amortization. The amount of principal collections was
                  sufficient to cover the amount owed to Series 1993-G
                  Certificateholders during its amortization period, and, as
                  such, no sharing of

                  Excess Principal Collections occurred as of the end of the
                  December 1995 Due Period;

            (xi)  compared the Aggregate Principal Receivables for the Due
                  Period with respect to the applicable Distribution Date (which
                  reflects the Principal Receivables represented by the
                  Exchangeable Seller's Certificate and by the Investor
                  Certificates of all Series) to amounts on schedules prepared
                  by the Servicer and noted agreement for all
                  Certificateholder's Payment Date Statements, except for a
                  difference of $9 and $.02 in the January 1995 and May 1995
                  Certificateholder's Payment Date Statements, respectively,
                  and, according to management of the Servicer, the amounts
                  reflected in the Certificateholder's Payment Date Statements
                  are correct;

           (xii)  compared the amount of Principal Receivables in the Trust
                  represented by the Series 1995-M Certificates (the "Invested
                  Amount") for the Due Period with respect to the applicable
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


                  Distribution Date with the amount on schedules prepared by the
                  Servicer and noted agreement;

          (xiii)  compared the amount of the Principal Receivables in the Trust
                  represented by the Class A Certificates (the "Class A Invested
                  Amount") for the Due Period with respect to the applicable
                  Distribution Date with the amount on schedules prepared by the
                  Servicer and noted agreement;

           (xiv)  recomputed the Invested Percentage with respect to Finance
                  Charge Receivables (including Interchange) and Defaulted
                  Receivables for the Series 1995-M Certificates for the Due
                  Period with respect to the applicable Distribution Date and
                  noted agreement;

            (xv)  recomputed the Invested Percentage with respect to Principal
                  Receivables for the Series 1995-M Certificates for the Due
                  Period with respect to the applicable Distribution Date and
                  noted agreement;

           (xvi)  recomputed the Class A Floating Percentage and the Class A
                  Principal Percentage for the Due Period with respect to the
                  applicable Distribution Date and noted agreement;

          (xvii)  recomputed the Collateral Floating Percentage and the
                  Collateral Principal Percentage for the Due Period with
                  respect to the applicable Distribution Date and noted
                  agreement;

         (xviii)  compared the aggregate amount of outstanding balances in the
                  Accounts which were 30 or more days delinquent as of the end
                  of the Due Period for the applicable Distribution Date to
                  amounts accumulated from the computer reports of the Servicer
                  and noted agreement;

           (xix)  recomputed, based on amounts on schedules prepared by the
                  Servicer, the aggregate amount of all Defaulted Receivables
                  written off as uncollectible during the Due Period with
                  respect to the applicable Distribution Date allocable to the
                  Series 1995-M Certificates (the "Investor Default Amount") and
                  noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


            (xx)  compared the Class A Investor Default Amount and the
                  Collateral Investor Default Amount to the amounts on schedules
                  prepared by the Servicer and noted agreement;

           (xxi)  compared the amount of the Class A Investor Charge-Offs per
                  $1,000 interest after reimbursement of any such Class A
                  Investor Charge-Offs for the Due Period with respect to the
                  applicable Distribution Date to the applicable amount on
                  schedules prepared by the Servicer and noted agreement;

          (xxii)  recomputed, based on amounts on schedules prepared by the
                  Servicer, the amount attributable to Class A Investor
                  Charge-Offs, if any, by which the principal balance of the
                  Class A Certificates exceeds the Class A Invested Amount as of
                  the end of the day on the Record Date with respect to the
                  applicable Distribution Date and noted agreement;

         (xxiii)  compared the amount of the Collateral Charge-Offs for the Due
                  Period with respect to the applicable Distribution Date to the
                  amount on schedules prepared by the Servicer and noted
                  agreement;

          (xxiv)  recomputed the amount of the Monthly Servicing Fee payable
                  from Available Funds by the Trust and the amount of
                  Interchange Monthly Servicing Fee payable to the Servicer for
                  the applicable Distribution Date and noted agreement; we also
                  noted that Series 1995-M was issued on April 19, 1995, and
                  this fee was computed based on a 12-day period for the April
                  1995 Due Period;

           (xxv)  compared the amount, if any, withdrawn from the Cash
                  Collateral Account for the applicable Distribution Date (the
                  "Withdrawal Amount") to the applicable amount on schedules
                  prepared by the Servicer and noted agreement;

          (xxvi)  compared the amount available to be withdrawn from the Cash
                  Collateral Account as of the end of the day on the applicable
                  Distribution Date, after giving effect to all withdrawals,
                  deposits and payments to be made on such Distribution Date
                  (the "Available Cash Collateral Amount" for the next
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


                  Distribution Date) to the applicable amount on schedules
                  prepared by the Servicer and noted agreement;

         (xxvii)  recomputed the Available Cash Collateral Amount as computed in
                  item (xxvi) above as a percentage of the Class A Invested
                  Amount of the Certificates after giving effect to all
                  reductions thereof on the applicable Distribution Date and
                  noted agreement;

        (xxviii)  compared the Collateral Invested Amount for the applicable
                  Distribution Date to the amount on schedules prepared by the
                  Servicer and noted agreement;

          (xxix)  compared the Collateral Invested Amount, after giving effect
                  to all withdrawals, deposits and payments on the applicable
                  Distribution Date to the amount on schedules prepared by the
                  Servicer and noted agreement;

           (xxx)  recomputed the total Enhancement for the applicable
                  Distribution Date based on amounts on schedules prepared by
                  the Servicer and noted agreement;

          (xxxi)  recomputed the total Enhancement, after giving effect to all
                  withdrawals, deposits and payments, for the applicable
                  Distribution Date based on amounts on schedules prepared by
                  the Servicer and noted agreement;

         (xxxii)  recomputed the Pool Factor as defined by Paragraph C. of the
                  Certificateholder's Payment Date Statement and noted
                  agreement; and

        (xxxiii)  have been informed by management of the Servicer that Series
                  1995-M was not in controlled amortization or rapid
                  amortization through the end of the December 1995 Due Period
                  and, as such, the Deficit Controlled Amortization Amount
                  indicated was zero for all applicable Due Periods on the
                  Certificateholder's Payment Date Statement.

3.       We have received representation from management of the Servicer that
         during all Due Periods in 1995 that Series 1995-M was outstanding,
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 9
March 12, 1996


         various instances of mispostings, delays in the posting of cardholder
         transactions and system problems occurred related to the processing of
         cardholder payments and other transactions. These instances may have
         resulted in the misstatement of the information included on the reports
         generated from the cardholder accounting system, as well as the
         information included in each Monthly Servicer's Certificate and each
         Certificateholder's Payment Date Statement for each Due Period in 1995.
         We have also received representation from management of the Servicer
         that all misstatements were corrected when the adjustment was to the
         benefit of the cardholder. Management's representation also indicated
         that the aggregate dollar impact of identified mispostings and delays
         in the posting of cardholder transactions for the entire securitized
         Portfolio, which were subsequently corrected in the following month,
         does not exceed $1,226,000. These mispostings and delays in posting did
         not result in the forfeiture of finance charge receivables allocable to
         the Certificateholders. The aggregate dollar impact of system problems
         for the entire securitized Portfolio was approximately $525,000.
         Approximately $501,000 remains uncorrected, including the forfeiture of
         finance charge receivables of approximately $500,000 allocable to the
         Certificateholders. As finance charge receivables allocated to the
         Certificateholders exceeded amounts to be paid from this allocation,
         interest paid to Certificateholders was not affected. In management's
         opinion, these instances of mispostings, delays in the posting of
         cardholder transactions and system problems are not material,
         individually or in the aggregate, to the information disclosed in the
         respective Monthly Servicer's Certificates and Certificateholder's
         Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you. This letter

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 10
March 12, 1996


relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
  Chicago Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

                Re: First Chicago Master Trust II, Series 1995-N

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-N ("Series 1995-N"). In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter. All terms herein are used with the meaning as defined in the
Agreement and Supplement. All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.       With respect to the amounts shown on the Monthly Servicer's
         Certificates related to the months of April through December, 1995,
         with respect to Series 1995-N, referred to in Section 3.04(b) of, and
         Exhibit D to, the Agreement, we:

             (i)  compared the aggregate amount of Collections processed for the
                  Due Period for the applicable Distribution Date with amounts
                  on schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


            (ii)  compared the aggregate amount of Collections allocated to
                  Principal Receivables for the Due Period for the applicable
                  Distribution Date with amounts on schedules prepared by the
                  Servicer and noted agreement;

           (iii)  compared the aggregate amount of Collections allocated to
                  Finance Charge Receivables for the Due Period for the
                  applicable Distribution Date with amounts on schedules
                  prepared by the Servicer and noted agreement;

            (iv)  recomputed, based on amounts accumulated from the computer
                  reports of the Servicer, the aggregate Interchange Amounts for
                  the applicable Distribution Date and noted agreement;

             (v)  recomputed the Invested Percentage of Collections allocated to
                  Principal Receivables for the Due Period and noted agreement;

            (vi)  recomputed the Invested Percentage of Collections allocated to
                  Finance Charge Receivables (including Interchange) for the Due
                  Period and noted agreement;

           (vii)  recomputed the Invested Percentage with respect to the
                  Investor Default Amount for the Due Period and noted
                  agreement;

          (viii)  compared the aggregate amount of drawings or payments, if any,
                  under the Enhancement, required to be made on the next
                  succeeding Distribution Date to amounts on schedules prepared
                  by the Servicer and noted agreement;

            (ix)  compared the amount of interest due on the Cash Collateral
                  Account loan required to be paid on the applicable
                  Distribution Date to amounts on schedules prepared by the
                  Servicer and noted agreement; we also noted that Series 1995-N
                  was issued on April 19, 1995, and the interest for the April
                  1995 Due Period was paid along with the interest from the May
                  1995 Due Period;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996




             (x)  recomputed the portion of the Monthly Servicing Fee payable
                  from Available Funds and the Interchange Monthly Servicing Fee
                  and summed them to arrive at the Monthly Servicing Fee
                  required to be paid on the next succeeding Distribution Date
                  and noted agreement; we also noted that Series 1995-N was
                  issued on April 19, 1995, and this fee was computed based on a
                  12-day period for the April 1995 Due Period as well as paid
                  along with the fee from the May 1995 Due Period;

            (xi)  recomputed the aggregate amount payable to Investor
                  Certificateholders on the succeeding Distribution Date in
                  respect of interest based upon the number of days in the
                  applicable Interest Period divided by 360 and the applicable
                  Certificate Rate as provided by the Servicer and noted
                  agreement; we also noted that Series 1995-N was issued on
                  April 19, 1995, and this interest was computed based on a
                  26-day period for the April 1995 Due Period as well as paid
                  along with the interest from the May 1995 Due Period;

           (xii)  compared the aggregate amount payable to Investor
                  Certificateholders on the succeeding Distribution Date in
                  respect of principal to amounts on schedules prepared by the
                  Servicer and noted agreement;

          (xiii)  recomputed the excess, if any, of the First Chicago Amount
                  over the Aggregate Principal Receivables required to be
                  maintained pursuant to the Agreement and noted agreement;

           (xiv)  recomputed the First Chicago Amount for the Due Period divided
                  by Aggregate Principal Receivables for the Due Period and
                  noted agreement;

            (xv)  compared the Minimum First Chicago Interest Percentage to the
                  percent found in Section 3 of the Supplement to the Agreement
                  and noted agreement; and

           (xvi)  compared the number of newly originated accounts during each
                  preceding calendar month with the corresponding amounts taken
                  from a computer summary report and noted agreement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


2.       With respect to the monthly Certificateholder's Payment Date Statements
         related to the months of April through December, 1995, with respect to
         Series 1995-N, referred to in Section 5.02(a) of, and Exhibit B to, the
         Supplement to the Agreement dated April 1, 1995, we:

             (i)  recomputed the total amount of the distribution to the Class A
                  Certificateholders on the applicable Payment Date, per $1,000
                  interest, and noted agreement;

            (ii)  recomputed the amount of the distribution set forth in
                  paragraph A.1. of the Certificateholder's Payment Date
                  Statement in respect of principal and interest on the Class A
                  Certificates, per $1,000 interest, and noted agreement;

           (iii)  recomputed, based on amounts on schedules prepared by the
                  Servicer and the applicable Invested Percentage of each
                  Series, the aggregate amount of Collections of Receivables
                  processed for the Due Period with respect to the applicable
                  Distribution Date which were allocated in respect of the
                  Investor Certificates of all Series and noted agreement;

            (iv)  recomputed, based on amounts on schedules prepared by the
                  Servicer and the applicable Invested Percentage, the aggregate
                  amount of Collections of Receivables processed for the Due
                  Period with respect to the applicable Distribution Date which
                  were allocated in respect of the Series 1995-N Certificates
                  and noted agreement;

             (v)  compared the aggregate amount of Collections of Receivables
                  processed for the Due Period with respect to the applicable
                  Distribution Date which were allocated in respect of the Class
                  A Certificates with the amount on schedules prepared by the
                  Servicer and noted agreement;

            (vi)  recomputed the amount of Collections of Receivables processed
                  for the Due Period with respect to the applicable Distribution
                  Date which were allocated in respect of the Class A
                  Certificates, per $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


           (vii)  compared the Excess Spread for the Due Period with respect to
                  the applicable Distribution Date to amounts accumulated from
                  schedules prepared by the Servicer and noted agreement;

          (viii)  have been informed by management of the Servicer that there
                  were no Reallocated Principal Collections for the Due Period
                  with respect to the applicable Distribution Date allocated in
                  respect of the Class A Certificates;

            (ix)  noted, based on amounts on schedules prepared by the Servicer
                  that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 1995-M,
                  1995-N, 1995-O and 1995-P (for the months each respective
                  Series was outstanding during 1995) had a Deficiency of
                  Finance Charge Receivables allocated in respect of the
                  Certificates, and as such, the Excess Finance Charges
                  allocated in respect of the Series 1995-N Certificates was
                  zero;

             (x)  have been informed by management of the Servicer that as of
                  the December 1995 Due Period, Series 1993-G was in controlled
                  amortization. The amount of principal collections was
                  sufficient to cover the amount owed to Series 1993-G
                  Certificateholders during its amortization period, and, as
                  such, no sharing of Excess Principal Collections occurred as
                  of the end of the December 1995 Due Period;

            (xi)  compared the Aggregate Principal Receivables for the Due
                  Period with respect to the applicable Distribution Date (which
                  reflects the Principal Receivables represented by the
                  Exchangeable Seller's Certificate and by the Investor
                  Certificates of all Series) to amounts on schedules prepared
                  by the Servicer and noted agreement for all
                  Certificateholder's Payment Date Statements, except for a
                  difference of $9 and $.02 in the January 1995 and May 1995
                  Certificateholder's Payment Date Statements, respectively,
                  and, according to management of the Servicer, the amounts
                  reflected in the Certificateholder's Payment Date Statements
                  are correct;

           (xii)  compared the amount of Principal Receivables in the Trust
                  represented by the Series 1995-N Certificates (the "Invested
                  Amount") for the Due Period with respect to the applicable
                  Distribution Date with the amount on schedules prepared by the
                  Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


          (xiii)  compared the amount of Principal Receivables in the Trust
                  represented by the Class A Certificates (the "Class A Invested
                  Amount") for the Due Period with respect to the applicable
                  Distribution Date with the amount on schedules prepared by the
                  Servicer and noted agreement;

           (xiv)  recomputed the Invested Percentage with respect to Finance
                  Charge Receivables (including Interchange) and Defaulted
                  Receivables for the Series 1995-N Certificates for the Due
                  Period with respect to the applicable Distribution Date and
                  noted agreement;

            (xv)  recomputed the Invested Percentage with respect to Principal
                  Receivables for the Series 1995-N Certificates for the Due
                  Period with respect to the applicable Distribution Date and
                  noted agreement;

           (xvi)  recomputed the Class A Floating Percentage and the Class A
                  Principal percentage for the Due Period with respect to the
                  applicable Distribution Date and noted agreement;

          (xvii)  recomputed the Collateral Floating Percentage and the
                  Collateral Principal Percentage for the Due Period with
                  respect to the applicable Distribution Date and noted
                  agreement;

         (xviii)  compared the aggregate amount of outstanding balances in the
                  Accounts which were 30 or more days delinquent as of the end
                  of the Due Period for the applicable Distribution Date to
                  amounts accumulated from the computer reports of the Servicer
                  and noted agreement;

           (xix)  recomputed, based on amounts on schedules prepared by the
                  Servicer, the aggregate amount of all Defaulted Receivables
                  written off as uncollectible during the Due Period with
                  respect to the applicable Distribution Date allocable to the
                  Series 1995-N
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996




                  Certificates (the "Investor Default Amount") and noted
                  agreement;

            (xx)  compared the Class A Investor Default Amount and the
                  Collateral Investor Default Amount to the amounts on schedules
                  prepared by the Servicer and noted agreement;

           (xxi)  compared the amount of the Class A Investor Charge-Offs per
                  $1,000 interest after reimbursement of any such Class A
                  Investor Charge-Offs for the Due Period with respect to the
                  applicable Distribution Date to the applicable amount on
                  schedules prepared by the Servicer and noted agreement;

          (xxii)  recomputed, based on amounts on schedules prepared by the
                  Servicer, the amount attributable to Class A Investor
                  Charge-Offs, if any, by which the principal balance of the
                  Certificates exceeds the Class A Invested Amount as of the end
                  of the day on the Record Date with respect to the applicable
                  Distribution Date and noted agreement;

         (xxiii)  compared the amount of the Collateral Charge-Offs for the Due
                  Period with respect to the applicable Distribution Date to the
                  amount on schedules prepared by the Servicer and noted
                  agreement;

          (xxiv)  recomputed the amount of the Monthly Servicing Fee payable
                  from Available Funds by the Trust and the amount of the
                  Interchange Monthly Servicing Fee payable to the Servicer for
                  the applicable Distribution Date and noted agreement; we also
                  noted that Series 1995-N was issued on April 19, 1995, and
                  this fee was computed based on a 12-day period for the April
                  1995 Due Period;

         (xxv)    compared the amount, if any, withdrawn from the Cash
                  Collateral Account for the applicable Distribution Date (the
                  "Withdrawal Amount") to the applicable amount on schedules
                  prepared by the Servicer and noted agreement;

         (xxvi)   compared the amount available to be withdrawn from the Cash
                  Collateral Account as of the end of the day on the applicable
                  Distribution Date, after giving effect to all withdrawals,
                  deposits and payments to be made on such Distribution Date
                  (the "Available Cash Collateral Amount" for the next
                  Distribution Date) to the applicable amount on schedules
                  prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


          (xxvii) recomputed the Available Cash Collateral Amount as computed in
                  item (xxvi) above as a percentage of the Class A Invested
                  Amount of the Certificates, after giving effect to all
                  reductions thereof on the applicable Distribution Date and
                  noted agreement;

        (xxviii)  compared the Collateral Invested Amount for the applicable
                  Distribution Date to the amount on schedules prepared by the
                  Servicer and noted agreement;

          (xxix)  compared the Collateral Invested Amount, after giving effect
                  to all withdrawals, deposits and payments on the applicable
                  Distribution Date to the amount on schedules prepared by the
                  Servicer and noted agreement;

           (xxx)  recomputed the total Enhancement for the applicable
                  Distribution Date based on amounts on schedules prepared by
                  the Servicer and noted agreement;

          (xxxi)  recomputed the total Enhancement, after giving effect to all
                  withdrawals, deposits and payments, for the applicable
                  Distribution Date based on amounts on schedules prepared by
                  the Servicer and noted agreement;

         (xxxii)  recomputed the Pool Factor as defined by Paragraph C. of the
                  Certificateholder's Payment Date Statement and noted
                  agreement; and

        (xxxiii)  have been informed by management of the Servicer that Series
                  1995-N was not in controlled amortization or rapid
                  amortization through the end of the December 1995 Due Period
                  and, as such, the Deficit Controlled Amortization Amount
                  indicated was zero for all applicable Due Periods on the
                  Certificateholder's Payment Date Statement.

3.       We have received representation from management of the Servicer that
         during all Due Periods in 1995 that Series 1995-N was outstanding,
         various instances of mispostings, delays in the posting of cardholder
         transactions and system problems occurred related to the processing of
         cardholder payments and other transactions. These instances may have
         resulted in the misstatement of the information included on the reports
         generated from the cardholder accounting system, as well as the
         information included in each Monthly Servicer's Certificate and each
         Certificateholder's Payment Date Statement for each Due Period in 1995.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 9
March 12, 1996


         We have also received representation from management of the Servicer
         that all misstatements were corrected when the adjustment was to the
         benefit of the cardholder. Management's representation also indicated
         that the aggregate dollar impact of identified mispostings and delays
         in the posting of cardholder transactions for the entire securitized
         Portfolio, which were subsequently corrected in the following month,
         does not exceed $1,226,000. These mispostings and delays in posting did
         not result in the forfeiture of finance charge receivables allocable to
         the Certificateholders. The aggregate dollar impact of system problems
         for the entire securitized Portfolio was approximately $525,000.
         Approximately $501,000 remains uncorrected, including the forfeiture of
         finance charge receivables of approximately $500,000 allocable to the
         Certificateholders. As finance charge receivables allocated to the
         Certificateholders exceeded amounts to be paid from this allocation,
         interest paid to Certificateholders was not affected. In management's
         opinion, these instances of mispostings, delays in the posting of
         cardholder transactions and system problems are not material,
         individually or in the aggregate, to the information disclosed in the
         respective Monthly Servicer's Certificates and Certificateholder's
         Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you. This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 10
March 12, 1996


This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
  New York Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

Alpine Securitization Corporation

                Re: First Chicago Master Trust II, Series 1995-O

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-O ("Series 1995-O"). In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter. All terms herein are used with the meaning as defined in the
Agreement and Supplement. All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.      With respect to the amounts shown on the Monthly Servicer's Certificates
        related to the months of June through December, 1995, with respect to
        Series 1995-O, referred to in Section 3.04(b) of, and Exhibit D to, the
        Agreement, we:

            (i) compared the aggregate amount of Collections processed for the
                Due Period for the applicable Distribution Date with amounts on
                schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


           (ii) compared the aggregate amount of Collections allocated to
                Principal Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

          (iii) compared the aggregate amount of Collections allocated to
                Finance Charge Receivables for the Due Period for the applicable
                Distribution Date with amounts on schedules prepared by the
                Servicer and noted agreement;

           (iv) recomputed, based on amounts accumulated from the computer
                reports of the Servicer, the aggregate Interchange Amounts for
                the applicable Distribution Date and noted agreement;

            (v) recomputed the Invested Percentage of Collections allocated to
                Principal Receivables for the Due Period and noted agreement;

           (vi) recomputed the Invested Percentage of Collections allocated to
                Finance Charge Receivables (including Interchange) for the Due
                Period and noted agreement;

          (vii) recomputed the Invested Percentage with respect to the Investor
                Default Amount for the Due Period and noted agreement;

         (viii) compared the aggregate amount of drawings or payments, if any,
                under the Enhancement, required to be made on the next
                succeeding Distribution Date to amounts on schedules prepared by
                the Servicer and noted agreement;

           (ix) compared the amount of interest due on the Cash Collateral
                Account loan required to be paid on the applicable Distribution
                Date to amounts on schedules prepared by the Servicer and noted
                agreement; we also noted that Series 1995-O was issued on June
                15, 1995, and the interest for the June 1995 Due period was paid
                along with the interest from the July 1995 Due Period;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


            (x) recomputed the portion of the Monthly Servicing Fee payable from
                Available Funds and the Interchange Monthly Servicing Fee and
                summed them to arrive at the Monthly Servicing Fee required to
                be paid on the next succeeding Distribution Date and noted
                agreement; we also noted that Series 1995-O was issued on June
                15, 1995, and this fee was computed based on a 16-day period for
                the June 1995 Due Period as well as paid along with the fee from
                the July 1995 Due Period;

           (xi) recomputed the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of interest based upon the number of days in the
                applicable Interest Period 

                divided by 360 and the applicable Certificate Rate 
                as provided by the Servicer and noted agreement; we 
                also noted that Series 1995-O was issued on June
                15, 1995, and this interest was computed based on a 32-day
                period for the June 1995 Due Period as well as paid along with
                the interest from the July 1995 Due Period;

          (xii) compared the aggregate amount payable to Investor
                Certificateholders on the succeeding Distribution Date in
                respect of principal to amounts on schedules prepared by the
                Servicer and noted agreement;

         (xiii) recomputed the excess, if any, of the First Chicago Amount over
                the Aggregate Principal Receivables required to be maintained
                pursuant to the Agreement and noted agreement;

          (xiv) recomputed the First Chicago Amount for the Due Period divided
                by Aggregate Principal Receivables for the Due Period and noted
                agreement;

           (xv) compared the Minimum First Chicago Interest Percentage to the
                percent found in Section 3 of the Supplement to the Agreement
                and noted agreement; and

          (xvi) compared the number of newly originated accounts during each
                preceding calendar month with the corresponding amounts taken
                from a computer summary report and noted agreement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


2.      With respect to the monthly Certificateholder's Payment Date Statements
        related to the months of June through December, 1995, with respect to
        Series 1995-O, referred to in Section 5.02(a) of, and Exhibit B to, the
        Supplement to the Agreement dated June 1, 1995, we:

            (i) recomputed the total amount of the distribution to the Class A
                Certificateholders on the applicable Payment Date, per $1,000
                interest, and noted agreement;

           (ii) recomputed the amount of the distribution set forth in paragraph
                A.1. of the Certificateholder's Payment Date Statement in
                respect of principal and interest on the Class A Certificates,
                per $1,000 interest, and noted agreement;

          (iii) recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage of each Series,
                the aggregate amount of Collections of Receivables processed for
                the Due Period with respect to the applicable Distribution Date
                which were allocated in respect of the Investor Certificates of
                all Series and noted agreement;

           (iv) recomputed, based on amounts on schedules prepared by the
                Servicer and the applicable Invested Percentage, the aggregate
                amount of Collections of Receivables processed for the Due
                Period with respect to the applicable Distribution Date which
                were allocated in respect of the Series 1995-O Certificates and
                noted agreement;

            (v) compared the aggregate amount of Collections of Receivables
                processed for the Due Period with respect to the applicable
                Distribution Date which were allocated in respect of the Class A
                Certificates with the amount on schedules prepared by the
                Servicer and noted agreement;

           (vi) recomputed the amount of Collections of Receivables processed
                for the Due Period with respect to the applicable Distribution
                Date which were allocated in respect of the Class A
                Certificates, per $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


          (vii) compared the Excess Spread for the Due Period with respect to
                the applicable Distribution Date to amounts accumulated from
                schedules prepared by the Servicer and noted agreement;

         (viii) have been informed by management of the Servicer that there were
                no Reallocated Principal Collections for the Due Period with
                respect to the applicable Distribution Date allocated in respect
                of the Class A Certificates;

           (ix) noted, based on amounts on schedules prepared by the Servicer
                that none of Series 1994-I, 1994-J, 1994-K, 1995-L, 1995-M,
                1995-N, 1995-O and 1995-P (for the months each respective Series
                was outstanding during 1995) had a Deficiency of Finance Charge
                Receivables allocated in respect of the Certificates, and as
                such, the Excess Finance Charges allocated in respect of the
                Series 1995-O Certificates was zero;

            (x) have been informed by management of the Servicer that as of the
                December 1995 Due Period, Series 1993-G was in controlled
                amortization. The amount of principal collections was sufficient
                to cover the amount owed to Series 1993-G Certificateholders
                during its amortization period, and, as such, no sharing of
                Excess Principal Collections occurred as of the end of the
                December 1995 Due Period;

           (xi) compared the Aggregate Principal Receivables for the Due Period
                with respect to the applicable Distribution Date (which reflects
                the Principal Receivables represented by the Exchangeable
                Seller's Certificate and by the Investor Certificates of all
                Series) to amounts on schedules prepared by the Servicer and
                noted agreement for all Certificateholder's Payment Date
                Statements, except for a difference of $9 and $.02 in the
                January 1995 and May 1995 Certificateholder's Payment Date
                Statements, respectively, and, according to management of the
                Servicer, the amounts reflected in the Certificateholder's
                Payment Date Statements are correct;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996



          (xii) compared the amount of Principal Receivables in the Trust
                represented by the Series 1995-O Certificates (the "Invested
                Amount") for the Due Period with respect to the applicable
                Distribution Date with the amount on schedules prepared by the
                Servicer and noted agreement;

         (xiii) compared the amount of the Principal Receivables in the Trust
                represented by the Class A Certificates (the "Class A Invested
                Amount") for the Due Period with respect to the applicable
                Distribution Date with the amount on schedules prepared by the
                Servicer and noted agreement;

          (xiv) recomputed the Invested Percentage with respect to Finance
                Charge Receivables (including Interchange) and Defaulted
                Receivables for the Series 1995-O Certificates for the Due
                Period with respect to the applicable Distribution Date and
                noted agreement;

           (xv) recomputed the Invested Percentage with respect to Principal
                Receivables for the Series 1995-O Certificates for the Due
                Period with respect to the applicable Distribution Date and
                noted agreement;

          (xvi) recomputed the Class A Floating Percentage and the Class A
                Principal Percentage for the Due Period with respect to the
                applicable Distribution Date and noted agreement;

         (xvii) recomputed the Collateral Floating Percentage and the Collateral
                Principal Percentage for the Due Period with respect to the
                applicable Distribution Date and noted agreement;

        (xviii) compared the aggregate amount of outstanding balances in the
                Accounts which were 30 or more days delinquent as of the end of
                the Due Period for the applicable Distribution Date to amounts
                accumulated from the computer reports of the Servicer and noted
                agreement;

          (xix) recomputed, based on amounts on schedules prepared by the
                Servicer, the aggregate amount of all Defaulted Receivables
                written off as uncollectible during the Due Period with respect
                to the applicable Distribution Date allocable to the Series
                1995-O Certificates (the "Investor Default Amount") and noted
                agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


           (xx) compared the Class A Investor Default Amount and the Collateral
                Investor Default Amount to the amounts on schedules prepared by
                the Servicer and noted agreement;

          (xxi) compared the amount of the Class A Investor Charge-Offs per
                $1,000 interest after reimbursement of any such Class A Investor
                Charge-Offs for the Due Period with respect to the applicable
                Distribution Date to the applicable amount on schedules prepared
                by the Servicer and noted agreement;

         (xxii) recomputed, based on amounts on schedules prepared by the
                Servicer, the amount attributable to Class A Investor
                Charge-Offs, if any, by which the principal balance of the
                Certificates exceeds the Class A Invested Amount as of the end
                of the day on the Record Date with respect to the applicable
                Distribution Date and noted agreement;

        (xxiii) compared the amount of the Collateral Charge-Offs for the Due
                Period with respect to the applicable Distribution Date to the
                amount on schedules prepared by the Servicer and noted
                agreement;

         (xxiv) recomputed the amount of the Monthly Servicing Fee payable from
                Available Funds by the Trust and the amount of the Interchange
                Monthly Servicing Fee payable to the Servicer for the applicable
                Distribution Date and noted agreement; we also noted that Series
                1995-O was issued on June 15, 1995, and this fee was computed
                based on a 16-day period for the June 1995 Due Period;

          (xxv) compared the amount, if any, withdrawn from the Cash Collateral
                Account for the applicable Distribution Date (the "Withdrawal
                Amount") to the applicable amount on schedules prepared by the
                Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


         (xxvi) compared the amount available to be withdrawn from the Cash
                Collateral Account as of the end of the day on the applicable
                Distribution Date, after giving effect to all withdrawals,
                deposits and payments to be made on such Distribution Date (the
                "Available Cash Collateral Amount" for the next Distribution
                Date) to the applicable amount on schedules prepared by the
                Servicer and noted agreement;

        (xxvii) recomputed the Available Cash Collateral Amount as computed in
                item (xxvi) above as a percentage of the Class A Invested Amount
                of the Certificates after giving effect to all reductions
                thereof on the applicable Class A Distribution Date and noted
                agreement;

       (xxviii) compared the Collateral Invested Amount for the applicable
                Distribution Date to the amount on schedules prepared by the
                Servicer and noted agreement;

         (xxix) compared the Collateral Invested Amount, after giving effect to
                all withdrawals, deposits and payments on the applicable
                Distribution Date to the amount on schedules prepared by the
                Servicer and noted agreement;

          (xxx) recomputed the total Enhancement for the applicable Distribution
                Date based on amounts on schedules prepared by the Servicer and
                noted agreement;

         (xxxi) recomputed the total Enhancement, after giving effect to all
                withdrawals, deposits and payments, for the applicable
                Distribution Date based on amounts on schedules prepared by the
                Servicer and noted agreement;

        (xxxii) recomputed the Pool Factor as defined by Paragraph C. of the
                Certificateholder's Payment Date Statement and noted agreement;
                and

       (xxxiii) have been informed by management of the Servicer that Series
                1995-O was not in controlled amortization or rapid amortization
                through the end of the December 1995 Due Period and, as such,
                the Deficit Controlled Amortization Amount indicated was zero
                for all applicable Due Periods on the Certificateholder's
                Payment Date Statement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 9
March 12, 1996



3.      We have received representation from management of the Servicer that
        during all Due Periods in 1995 that Series 1995-O was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1995.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $1,226,000. These mispostings and delays in posting did
        not result in the forfeiture of finance charge receivables allocable to
        the Certificateholders. The aggregate dollar impact of system problems
        for the entire securitized Portfolio was approximately $525,000.
        Approximately $501,000 remains uncorrected, including the forfeiture of
        finance charge receivables of approximately $500,000 allocable to the
        Certificateholders. As finance charge receivables allocated to the
        Certificateholders exceeded amounts to be paid from this allocation,
        interest paid to Certificateholders was not affected. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment

<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 10
March 12, 1996



Date Statement or any of the elements referred to above. Had we performed 
additional procedures or had we made an audit of the financial statements of 
the Servicer in accordance with generally accepted auditing standards, other 
matters might have come to our attention that would have been reported to you.
This letter relates only to the elements specified above and does not extend to
any financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 12, 1996

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
  New York Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

Alpine Securitization Corporation

                Re: First Chicago Master Trust II, Series 1995-P

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-P ("Series 1995-P"). In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter. All terms herein are used with the meaning as defined in the
Agreement and Supplement. All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

1.       With respect to the amounts shown on the Monthly Servicer's
         Certificates related to the months of June through December, 1995, with
         respect to Series 1995-P, referred to in Section 3.04(b) of, and
         Exhibit D to, the Agreement, we:

             (i)  compared the aggregate amount of Collections processed for the
                  Due Period for the applicable Distribution Date with amounts
                  on schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 2
March 12, 1996


            (ii)  compared the aggregate amount of Collections allocated to
                  Principal Receivables for the Due Period for the applicable
                  Distribution Date with amounts on schedules prepared by the
                  Servicer and noted agreement;

           (iii)  compared the aggregate amount of Collections allocated to
                  Finance Charge Receivables for the Due Period for the
                  applicable Distribution Date with amounts on schedules
                  prepared by the Servicer and noted agreement;

            (iv)  recomputed, based on amounts accumulated from the computer
                  reports of the Servicer, the aggregate Interchange Amounts for
                  the applicable Distribution Date and noted agreement;

             (v)  recomputed the Invested Percentage of Collections allocated to
                  Principal Receivables for the Due Period and noted agreement;

            (vi)  recomputed the Invested Percentage of Collections allocated to
                  Finance Charge Receivables (including Interchange) for the Due
                  Period and noted agreement;

           (vii)  recomputed the Invested Percentage with respect to the
                  Investor Default Amount for the Due Period and noted
                  agreement;

          (viii)  compared the aggregate amount of drawings or payments, if any,
                  under the Enhancement, required to be made on the next
                  succeeding Distribution Date to amounts on schedules prepared
                  by the Servicer and noted agreement;

            (ix)  compared the amount of interest due on the Cash Collateral
                  Account loan required to be paid on the applicable
                  Distribution Date to amounts on schedules prepared by the
                  Servicer and noted agreement; we also noted that Series 1995-P
                  was issued on June 15, 1995, and the interest for the June
                  1995 Due Period was paid along with the interest from the July
                  1995 Due Period;

             (x)  recomputed the portion of the Monthly Servicing Fee payable
                  from Available Funds and the Interchange Monthly Servicing Fee
                  and summed them to arrive at the Monthly Servicing Fee
                  required to be paid on the next succeeding Distribution Date

<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 3
March 12, 1996


                  and noted agreement; we also noted that Series 1995-P was
                  issued on June 15, 1995, and this fee was computed based on a
                  16-day period for the June 1995 Due Period as well as paid
                  along with the fee from the July 1995 Due Period;

            (xi)  recomputed the aggregate amount payable to Investor
                  Certificateholders on the succeeding Distribution Date in
                  respect of interest based upon the number of days in the
                  applicable Interest Period divided by 360 and the applicable
                  Certificate Rate as provided by the Servicer and noted
                  agreement; we also noted that Series 1995-P was issued on June
                  15, 1995, and this interest was computed based on a 32-day
                  period for the June 1995 Due Period as well as paid along with
                  the interest from the July 1995 Due Period;

           (xii)  compared the aggregate amount payable to Investor
                  Certificateholders on the succeeding Distribution Date in
                  respect of principal to amounts on schedules prepared by the
                  Servicer and noted agreement;

          (xiii)  recomputed the excess, if any, of the First Chicago Amount
                  over the Aggregate Principal Receivables required to be
                  maintained pursuant to the Agreement and noted agreement;

           (xiv)  recomputed the First Chicago Amount for the Due Period divided
                  by Aggregate Principal Receivables for the Due Period and
                  noted agreement;

            (xv)  compared the Minimum First Chicago Interest Percentage to the
                  percent found in Section 3 of the Supplement to the Agreement
                  and noted agreement; and

           (xvi)  compared the number of newly originated accounts during each
                  preceding calendar month with the corresponding amounts taken
                  from a computer summary report and noted agreement.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 4
March 12, 1996


2.       With respect to the monthly Certificateholder's Payment Date Statements
         related to the months of June through December, 1995, with respect to
         Series 1995-P, referred to in Section 5.02(a) of, and Exhibit B to, the
         Supplement to the Agreement dated June 1, 1995, we:

             (i)  recomputed the total amount of the distribution to the Class A
                  Certificateholders on the applicable Payment Date, per $1,000
                  interest, and noted agreement;

            (ii)  recomputed the amount of the distribution set forth in
                  paragraph A.1. of the Certificateholder's Payment Date
                  Statement in respect of principal and interest on the Class A
                  Certificates, per $1,000 interest, and noted agreement;

           (iii)  recomputed, based on amounts on schedules prepared by the
                  Servicer and the applicable Invested Percentage of each
                  Series, the aggregate amount of Collections of Receivables
                  processed for the Due Period with respect to the applicable
                  Distribution Date which were allocated in respect of the
                  Investor Certificates of all Series and noted agreement;

            (iv)  recomputed, based on amounts on schedules prepared by the
                  Servicer and the applicable Invested Percentage, the aggregate
                  amount of Collections of Receivables processed for the Due
                  Period with respect to the applicable Distribution Date which
                  were allocated in respect of the Series 1995-P Certificates
                  and noted agreement;

             (v)  compared the aggregate amount of Collections of Receivables
                  processed for the Due Period with respect to the applicable
                  Distribution Date which were allocated in respect of the Class
                  A Certificates with the amount on schedules prepared by the
                  Servicer and noted agreement;

            (vi)  recomputed the amount of Collections of Receivables processed
                  for the Due Period with respect to the applicable Distribution
                  Date which were allocated in respect of the Class A
                  Certificates, per $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 5
March 12, 1996


           (vii)  compared the Excess Spread for the Due Period with respect to
                  the applicable Distribution Date to amounts accumulated from
                  schedules prepared by the Servicer and noted agreement;

          (viii)  have been informed by management of the Servicer that there
                  were no Reallocated Principal Collections for the Due Period
                  with respect to the applicable Distribution Date allocated in
                  respect of the Class A Certificates;

            (ix)  noted, based on amounts on schedules prepared by the Servicer
                  that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 1995-M,
                  1995-N, 1995-O and 1995-P (for the months each respective
                  Series was outstanding during 1995) had a Deficiency of
                  Finance Charge Receivables allocated in respect of the
                  Certificates, and as such, the Excess Finance Charges
                  allocated in respect of the Series 1995-P Certificates was
                  zero;

             (x)  have been informed by management of the Servicer that as of
                  the December 1995 Due Period, Series 1993-G was in controlled
                  amortization. The amount of principal collections was
                  sufficient to cover the amount owed to Series 1993-G
                  Certificateholders during its amortization period, and, as
                  such, no sharing of Excess Principal Collections occurred as
                  of the end of the December 1995 Due Period.

            (xi)  compared the Aggregate Principal Receivables for the Due
                  Period with respect to the applicable Distribution Date (which
                  reflects the Principal Receivables represented by the
                  Exchangeable Seller's Certificate and by the Investor
                  Certificates of all Series) to amounts on schedules prepared
                  by the Servicer and noted agreement for all
                  Certificateholder's Payment Date Statements, except for a
                  difference of $9 and $.02 in the January 1995 and May 1995
                  Certificateholder's Payment Date Statements, respectively,
                  and, according to management of the Servicer, the amounts
                  reflected in the Certificateholder's Payment Date Statements
                  are correct;

           (xii)  compared the amount of Principal Receivables in the Trust
                  represented by the Series 1995-P Certificates (the "Invested
                  Amount") for the Due Period with respect to the applicable
                  Distribution Date with the amount on schedules prepared by the
                  Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 6
March 12, 1996


          (xiii)  compared the amount of Principal Receivables in the Trust
                  represented by the Class A Certificates (the "Class A Invested
                  Amount") for the Due Period with respect to the applicable
                  Distribution Date with the amount on schedules prepared by the
                  Servicer and noted agreement;

           (xiv)  recomputed the Invested Percentage with respect to Finance
                  Charge Receivables (including Interchange) and Defaulted
                  Receivables for the Series 1995-P Certificates for the Due
                  Period with respect to the applicable Distribution Date and
                  noted agreement;

            (xv)  recomputed the Invested Percentage with respect to Principal
                  Receivables for the Series 1995-P Certificates for the Due
                  Period with respect to the applicable Distribution Date and
                  noted agreement;

           (xvi)  recomputed the Class A Floating Percentage and the Class A
                  Principal percentage for the Due Period with respect to the
                  applicable Distribution Date and noted agreement;

          (xvii)  recomputed the Collateral Floating Percentage and the
                  Collateral Principal Percentage for the Due Period with
                  respect to the applicable Distribution Date and noted
                  agreement;

         (xviii)  compared the aggregate amount of outstanding balances in the
                  Accounts which were 30 or more days delinquent as of the end
                  of the Due Period for the applicable Distribution Date to
                  amounts accumulated from the computer reports of the Servicer
                  and noted agreement;

           (xix)  recomputed, based on amounts on schedules prepared by the
                  Servicer, the aggregate amount of all Defaulted Receivables
                  written off as uncollectible during the Due Period with
                  respect to the applicable Distribution Date allocable to the
                  Series 1995-P Certificates (the "Investor Default Amount") and
                  noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 7
March 12, 1996


            (xx)  compared the Class A Investor Default Amount and the
                  Collateral Investor Default Amount to the amounts on schedules
                  prepared by the Servicer and noted agreement;

           (xxi)  compared the amount of the Class A Investor Charge-Offs per
                  $1,000 interest after reimbursement of any such Class A
                  Investor Charge-Offs for the Due Period with respect to the
                  applicable Distribution Date to the applicable amount on
                  schedules prepared by the Servicer and noted agreement;

          (xxii)  recomputed, based on amounts on schedules prepared by the
                  Servicer, the amount attributable to Class A Investor
                  Charge-Offs, if any, by which the principal balance of the
                  Certificates exceeds the Class A Invested Amount as of the end
                  of the day on the Record Date with

                  respect to the applicable Distribution Date and noted
                  agreement;

         (xxiii)  compared the amount of the Collateral Charge-Offs for the Due
                  Period with respect to the applicable Distribution Date to the
                  amount on schedules prepared by the Servicer and noted
                  agreement;

          (xxiv)  recomputed the amount of the Monthly Servicing Fee payable
                  from Available Funds by the Trust and the amount of the
                  Interchange Monthly Servicing Fee payable to the Servicer for
                  the applicable Distribution Date and noted agreement; we also
                  noted that Series 1995-P was issued on June 15, 1995, and this
                  fee was computed based on a 16-day period for the June 1995
                  Due Period;

           (xxv)  compared the amount, if any, withdrawn from the Cash
                  Collateral Account for the applicable Distribution Date (the
                  "Withdrawal Amount") to the applicable amount on schedules
                  prepared by the Servicer and noted agreement;

          (xxvi)  compared the amount available to be withdrawn from the Cash
                  Collateral Account as of the end of the day on the applicable
                  Distribution Date, after giving effect to all withdrawals,
                  deposits and payments to be made on such Distribution Date
                  (the "Available Cash Collateral Amount" for the next
                  Distribution Date) to the applicable amount on schedules
                  prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 8
March 12, 1996


         (xxvii)  recomputed the Available Cash Collateral Amount as computed in
                  item (xxvi) above as a percentage of the Class A Invested
                  Amount of the Certificates, after giving effect to all
                  reductions thereof on the applicable Distribution Date and
                  noted agreement;

        (xxviii)  compared the Collateral Invested Amount for the applicable
                  Distribution Date to the amount on schedules prepared by the
                  Servicer and noted agreement;

          (xxix)  compared the Collateral Invested Amount, after giving effect
                  to all withdrawals, deposits and payments on the applicable
                  Distribution Date to the amount on schedules prepared by the
                  Servicer and noted agreement;

           (xxx)  recomputed the total Enhancement for the applicable
                  Distribution Date based on amounts on schedules prepared by
                  the Servicer and noted agreement;

          (xxxi)  recomputed the total Enhancement, after giving effect to all
                  withdrawals, deposits and payments, for the applicable
                  Distribution Date based on amounts on schedules prepared by
                  the Servicer and noted agreement;

         (xxxii)  recomputed the Pool Factor as defined by Paragraph C of the
                  Certificateholder's Payment Date Statement and noted
                  agreement; and

        (xxxiii)  have been informed by management of the Servicer that Series
                  1995-P was not in controlled amortization or rapid
                  amortization through the end of the December 1995 Due Period
                  and, as such, the Deficit Controlled Amortization Amount
                  indicated was zero for all applicable Due Periods on the
                  Certificateholder's Payment Date Statement.

3.       We have received representation from management of the Servicer that
         during all Due Periods in 1995 that Series 1995-P was outstanding,
         various instances of mispostings, delays in the posting of cardholder
         transactions and system problems occurred related to the processing of
         cardholder payments and other transactions. These instances may have
         resulted in the misstatement of the information included on the reports
         generated from the cardholder accounting system, as well as the
         information included in each Monthly Servicer's Certificate and each
         Certificateholder's Payment Date Statement for each Due Period in 1995.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 9
March 12, 1996


         We have also received representation from management of the Servicer
         that all misstatements were corrected when the adjustment was to the
         benefit of the cardholder. Management's representation also indicated
         that the aggregate dollar impact of identified mispostings and delays
         in the posting of cardholder transactions for the entire securitized
         Portfolio, which were subsequently corrected in the following month,
         does not exceed $1,226,000. These mispostings and delays in posting did
         not result in the forfeiture of finance charge receivables allocable to
         the Certificateholders. The aggregate dollar impact of system problems
         for the entire securitized Portfolio was approximately $525,000.
         Approximately $501,000 remains uncorrected, including the forfeiture of
         finance charge receivables of approximately $500,000 allocable to the
         Certificateholders. As finance charge receivables allocated to the
         Certificateholders exceeded amounts to be paid from this allocation,
         interest paid to Certificateholders was not affected. In management's
         opinion, these instances of mispostings, delays in the posting of
         cardholder transactions and system problems are not material,
         individually or in the aggregate, to the information disclosed in the
         respective Monthly Servicer's Certificates and Certificateholder's
         Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards. Also, they would not necessarily reveal
matters of significance. Accordingly, we make no representations and express no
opinion as to: (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above. Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you. This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
  National Association
Page 10
March 12, 1996


This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP

<PAGE>
 
                                                                    EXHIBIT 99.3


                       Supplementary Master Trust II Data


Master Trust II
<TABLE> 
<CAPTION> 
<S>                                                                             <C> 

(i)  8.40% Credit Card Certificates Series 1991-D

     (A)    The total amount of cash distributed to Series 1991-D
            Certificateholders in 1995, per $1,000  of Series 1991-D
            Certificates.....................................................   $      84.00      
 
     (B)    The total amount of the distribution set forth in paragraph (i)(A)
            which represents principal payments on the Series 1991-D
            Certificates.....................................................   $          0
 
     (C)    The total amount of the Monthly Servicing Fee paid to the
            Servicer from the Master Trust II in 1995 with respect to the
            Series 1991-D Certificates.......................................   $ 20,000,000   
 
(ii)  6.25% Asset Backed Certificates Series 1992-E
 
     (A)    The total amount of cash distributed to Series 1992-E
            Certificateholders in 1995, per $1,000  of Series 1992-E
            Certificates.....................................................   $      62.50

     (B)    The total amount of the distribution set forth in paragraph (ii)(A)
            which represents principal payments on the Series 1992-E
            Certificates.....................................................   $          0
 
     (C)    The total amount of the Monthly Servicing Fee paid to the
            Servicer from the Master Trust II in 1995 with respect to the
            Series 1992-E Certificates.......................................   $ 20,000,000
 
(iii) Floating Rate Asset Backed Certificates Series 1993-F
 
     (A)    The total amount of cash distributed to Series 1993-F
            Certificateholders in 1995, per $1,000  of Series 1993-F
            Certificates.....................................................   $      63.68 
 
     (B)    The total amount of the distribution set forth in paragraph (iii)(A)
            which represents principal payments on the Series 1993-F
            Certificates.....................................................   $          0

     (C)    The total amount of the Monthly Servicing Fee payable from 
            Available Funds paid to the Servicer from the Master Trust II in 
            1995 with respect to the Series 1993-F 
            Certificates.....................................................   $  3,500,000

     (D)    The total amount of the Interchange Monthly Servicing Fee payable
            to the Servicer in 1995 with respect to the
            Series 1993-F Certificates.......................................   $ 11,200,000
</TABLE> 

                                       1
<PAGE>
 
<TABLE> 
<CAPTION> 
<S>                                                                             <C> 

(iv) Floating Rate Asset Backed Certificates Series 1993-G
 
     (A) The total amount of cash distributed to Series 1993-G
         Certificateholders in 1995, per $1,000  of Series 1993-G
         Certificates........................................................   $      62.46 
 
     (B) The total amount of the distribution set forth in paragraph 
         (iv)(A) which represents principal payments on the Series 1993-G
         Certificates........................................................                        

     (C) The total amount of the Monthly Servicing Fee payable from Available
         Funds to the Servicer from the Master Trust II in 1995 with respect
         to the Series 1993-G Certificates...................................   $  1,500,000 

     (D) The total amount of the Interchange Monthly Servicing Fee payable
         to the Servicer in 1995 with respect to the Series 1993-G
         Certificates........................................................   $  4,800,000
 
(v) Floating Rate Credit Card Certificates Series 1993-H
 
     (A) The total amount of cash distributed to Series 1993-H
         Certificateholders in 1995, per $1,000  of Series 1993-H
         Certificates........................................................   $      62.67      

     (B) The total amount of the distribution set forth in paragraph (v)(A)
         which represents principal payments on the Series 1993-H
         Certificates........................................................   $          0

     (C) The total amount of the Monthly Servicing Fee payable from Available
         Funds to the Servicer from the Master Trust II in 1995 with
         respect to the Series 1993-H 
         Certificates........................................................   $  5,250,000  

     (D) The total amount of the Interchange Monthly Servicing Fee payable
         to the Servicer in 1995 with respect to the Series 1993-H

          Certificates.......................................................   $  8,750,000  
 
(vi) Floating Rate Asset Backed Certificates Series 1994-I
 
     (A)  The total amount of cash distributed to Series 1994-I
          Certificateholders in 1995, per $1,000  of Series 1994-I
          Certificates.......................................................   $      62.36   
 
     (B)  The total amount of the distribution set forth in paragraph (vi)(A)
          which represents principal payments on the Series 1994-I
          Certificates.......................................................   $          0

     (C) The total amount of the Monthly Servicing Fee payable from Available
         Funds to the Servicer from the Master Trust II in 1995 with
         respect to the Series 1994-I Certificates...........................   $  3,750,000  

     (D) The total amount of the Interchange Monthly Servicing Fee payable
         to the Servicer in 1995 with respect to the Series 1994-I
</TABLE> 

                                       2
<PAGE>
 
<TABLE> 
<CAPTION> 
<S>                                                                             <C> 

         Certificates........................................................   $  6,250,000 
 
(vii) Floating Rate Asset Backed Certificates Series 1994-J
 
     (A) The total amount of cash distributed to Series 1994-J
         Certificateholders in 1995, per $1,000  of Series 1994-J
         Certificates........................................................   $      62.87        
 
     (B) The total amount of the distribution set forth in paragraph (vii)(A)
         which represents principal payments on the Series 1994-J
         Certificates........................................................   $          0

     (C) The total amount of the Monthly Servicing Fee payable from Available
         Funds to the Servicer from the Master Trust II in 1995 with
         respect to the Series 1994-J 
         Certificates........................................................   $  3,750,000   

     (D) The total amount of the Interchange Monthly Servicing Fee payable
         to the Servicer in 1995 with respect to the Series 1994-J
         Certificates........................................................   $  6,250,000    
 
(viii) Floating Rate Credit Card Certificates Series 1994-K
 
     (A) The total amount of cash distributed to Series 1994-K
         Certificateholders in 1995, per $1,000  of Series 1994-K
         Certificates........................................................   $      62.54    
 
     (B) The total amount of the distribution set forth in paragraph (viii)(A)
         which represents principal payments on the Series 1994-K
         Certificates........................................................   $          0

     (C) The total amount of the Monthly Servicing Fee payable from Available
         Funds to the Servicer from the Master Trust II in 1995 with
         respect to the Series 1994-K Certificates...........................   $  3,750,000                          

     (D) The total amount of the Interchange Monthly Servicing Fee payable
         to the Servicer in 1995 with respect to the Series 1994-K
         Certificates........................................................   $  6,250,000
 
(ix)  7.15% Credit Card Certificates Series 1994-L
 
     (A) The total amount of cash distributed to Series 1994-L
         Certificateholders in 1995, per $1,000  of Series 1994-L
         Certificates........................................................   $      71.50

     (B) The total amount of the distribution set forth in paragraph (ix)(A)
         which represents principal payments on the Series 1994-L
         Certificates........................................................   $          0
 
     (C) The total amount of the Monthly Servicing Fee payable from
         Available Funds to the Servicer from the Master Trust II in 1995
         with respect to the Series 1994-L
         Certificates........................................................   $  3,750,000
</TABLE> 
 
                                       3
<PAGE>
 
<TABLE>
<CAPTION>
<S>                                                                              <C> 
              (D) The total amount of the Interchange Monthly Servicing
                  Fee payable to the Servicer in 1995 with respect to the
                  Series 1994-L Certificates...........................           $  6,250,000
 
(x)   Floating Rate Credit Card Certificates Series 1995-M
 
              (A) The total amount of cash distributed to Series 1995-L Class A
                  Certificateholders in 1995, per $1,000  of Series 1995-M
                  Class A Certificates.................................           $      41.22
 
              (B) The total amount of the distribution set forth in paragraph (x)(A)
                  which represents principal payments on the Series 1995-M
                  Class A Certificates.................................           $          0 

              (C) The total amount of the Monthly Servicing Fee payable from
                  Available Funds to the Servicer from the Master Trust II in
                  1995 with respect to the Series 
                  1995-M Certificates..................................           $  2,642,857

              (D) The total amount of the Interchange Monthly Servicing Fee
                  payable to the Servicer in 1995 with respect to the Series 1995-M
                  Certificates.........................................           $  4,404,762
 
(xi)   Floating Rate Credit Card Certificates Series 1995-N
 
              (A) The total amount of cash distributed to Series 1995-N Class A
                  Certificateholders in 1995, per $1,000  of Series 1995-N
                  Class A Certificates.................................           $      40.69
 
             (B)  The total amount of the distribution set forth in paragraph (xi)(A)
                  which represents principal payments on the Series 1995-N
                  Class A Certificates.................................           $          0 

             (C)  The total amount of the Monthly Servicing Fee payable from 
                  Available Funds to the Servicer from the Master Trust II in 
                  1995 with respect to the Series 1995-N Certificates..           $  2,642,857     
 
             (D)  The total amount of the Interchange Monthly Servicing Fee
                  payable to the Servicer in 1995 with respect to the Series 
                  1995-N Certificates..................................           $  4,404,762

(xii)  Floating Rate Credit Card Certificates Series 1995-O

             (A) The total amount of cash distributed to Series 1995-O Class A
                 Certificateholders in 1995, per $1,000  of Series 1995-O
                 Class A Certificates..................................           $      31.15

             (B) The total amount of the distribution set forth in paragraph 
                 (xii)(A) which represents principal payments on the Series 
                 1995-O Class A Certificates...........................           $          0
</TABLE>

                                       4
<PAGE>
 
<TABLE> 
<CAPTION> 
<S>                                                                              <C> 
 
     (C) The total amount of the Monthly Servicing Fee payable from Available
         Funds to the Servicer from the Master Trust II in 1995 with respect
         to the Series 1995-O Certificates...............................         $  1,976,190                      

     (D) The total amount of the Interchange Monthly Servicing Fee payable
         to the Servicer in 1995 with respect to the Series 1995-O
         Certificates....................................................         $  3,293,651
 
(xiii)  Floating Rate Credit Card Certificates Series 1995-P

     (A) The total amount of cash distributed to Series 1995-P Class A
         Certificateholders in 1995, per $1,000  of Series 1995-P
         Class A Certificates............................................         $      30.89

     (B) The total amount of the distribution set forth in paragraph (xiii)(A)
         which represents principal payments on the Series 1995-P
         Class A Certificates............................................         $          0

     (C) The total amount of the Monthly Servicing Fee payable from Available
         Funds to the Servicer from the Master Trust II in 1995 with respect
         to the Series 1995-P Certificates...............................         $  1,976,190

     (D) The total amount of the Interchange Monthly Servicing Fee payable
         to the Servicer in 1995 with respect to the Series 1995-P
         Certificates....................................................         $  3,293,651          
 
(xiv)The amount of outstanding balances in the Accounts which were 30
     or more days delinquent as of the December 1995 Due Period (i.e.,
     with respect to the January 1996 interest payment date).............         $681,137,512                               
</TABLE>

                                       5


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