FCC NATIONAL BANK
10-K405, 1997-03-26
ASSET-BACKED SECURITIES
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<PAGE>
 
                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549

                                   _________
                                   FORM 10-K
               Annual Report Pursuant to Section 13 or 15(d) of
                    the Securities and Exchange Act of 1934

                                   _________
    For the fiscal year ended                Commission File Number
    December 31, 1996                             0-16337

FCC National Bank (with respect to First Chicago Master Trust II)
- --------------------------------------------------------------------------------
            (Exact name of registrant as specified in its charter)

United States of America                                            51-0269396
- --------------------------------------------------------------------------------
  (State or other jurisdiction                                   (IRS Employer
of incorporation or organization)                            Identification No.)
                              

One Gateway Center, 300 King Street, Wilmington, Delaware               19801
- --------------------------------------------------------------------------------
          (Address of principal executive office)                    (Zip Code)



Registrant's telephone number, including area code    302-594-8606

Securities registered pursuant to Section 12(b) of the Act:  None.

Securities registered pursuant to Section 12(g) of the Act:

     First Chicago Master Trust II 6.25% Asset Backed Certificates Series 1992-E
     Floating Rate Asset Backed Certificates Series 1993-F
     Floating Rate Credit Card Certificates Series 1993-H
     Floating Rate Asset Backed Certificates Series 1994-I
     Floating Rate Asset Backed Certificates Series 1994-J
     Floating Rate Credit Card Certificates Series 1994-K
     7.15% Credit Card Certificates Series 1994-L
     Floating Rate Credit Card Certificates Series 1995-M
     Floating Rate Credit Card Certificates Series 1995-N
     Floating Rate Credit Card Certificates Series 1995-O
     Floating Rate Credit Card Certificates Series 1995-P
     Floating Rate Asset Backed Certificates Series 1996-Q*
     Floating Rate Asset Backed Certificates series 1996-R*
     Floating Rate Asset Backed Certificates Series 1996-S*
                                          (Title of Class)

     *Registration statement filed.

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.
 Yes    X     No  _____
      -----            

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K ((S)229.405 of this chapter) is not contained herein, and will
not be contained, to the best of registrant's knowledge, in definitive proxy or
information statements incorporated by reference in Part III of this Form 10-K
or any amendments to this Form 10-K.  [ X ]

State the aggregate market value of the voting stock held by non-affiliates of
the registrant.  None.

Indicate the number of shares outstanding of the registrant's classes of common
stock, as of the latest practicable date.  None.

Documents Incorporated By Reference.  None.
<PAGE>
 
FCC National Bank (with respect to
First Chicago Master Trust II)
- ----------------------------------

TABLE OF CONTENTS

<TABLE> 
<CAPTION> 
                                                                            Page
                                                                            ----
<S>                                                                         <C> 
PART I
 
  Item 1.  Business..........................................................  1
                                                                                
  Item 2.  Properties........................................................  1
                                                                                
  Item 3.  Legal Proceedings.................................................  1
                                                                                
  Item 4.  Submission of Matters to a Vote of Security Holders...............  1
                                                                                
PART II                                                                         
                                                                                
  Item 5.  Market for the Registrant's Common Equity and Related                
           Stockholder Matters...............................................  1
                                                                                
  Item 6.  Selected Financial Data...........................................  2
                                                                                
  Item 7.  Management's Discussion and Analysis of Financial Condition          
           and Results of Operations.........................................  2
                                                                                
  Item 8.  Financial Statements and Supplementary Data.......................  2
                                                                                
  Item 9.  Changes in and Disagreements with Accountants on Accounting          
           and Financial Disclosure..........................................  2
                                                                                
PART III                                                                        
                                                                                
  Item 10. Directors and Executive Officers of the Registrant................  2
                                                                                
  Item 11. Executive Compensation............................................  2
                                                                                
  Item 12. Security Ownership of Certain Beneficial Owners and Management....  3
                                                                                
  Item 13. Certain Relationships and Related Transactions.................... 13
                                                                                
PART IV                                                                         
                                                                                
  Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K.. 13
                                                                               
  SIGNATURES................................................................. 14
 
  EXHIBITS................................................................... 16
</TABLE>
<PAGE>

 
PART I
- ------


ITEM 1.  Business
         --------

   Not applicable.

ITEM 2.  Properties
         ----------

   The information set forth in the Current Reports on Form 8-K dated January
12, 1996, February 9, 1996, March 12, 1996, April 11, 1996, May 10, 1996, June
13, 1996, July 11, 1996, August 13, 1996, September 9, 1996, October 10, 1996,
November 12, 1996, and December 11, 1996, as filed by the Registrant with
respect to First Chicago Master Trust II, is incorporated herein by reference.
(Certain terms used but not defined in this Form 10-K Annual Report have the
meanings assigned, respectively, in the Pooling and Servicing Agreement dated as
of June 1, 1990, as amended and supplemented, filed as Exhibits 4.1, 4.2, 4.3,
4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 4.11, 4.12, 4.13, 4.14, 4.15, 4.16, 4.17,
4.18, 4.19, 4.20, 4.21, 4.22, 4.23, 4.24 and 4.25 to the Registrant's Form S-3
Registration Statement No. 333-02361.)

   First Chicago Master Trust II ( "Master Trust II")

         For the February 15, 1997, interest payment date, 2.04% of the Accounts
   in the Master Trust II were 30 days or more delinquent, which represented
   6.21% of the receivables in the Master Trust II. As of the February 15, 1997,
   interest payment date, the amount of receivables in the Master Trust II
   written off as uncollectible in each of the prior two Due Periods equalled
   9.12% and 8.24%, respectively, on an annualized basis of the balance of
   receivables in the Master Trust for such Due Periods.

ITEM 3.  Legal Proceedings
         -----------------

   There are no material pending legal proceedings with respect to Master Trust
II, involving Master Trust II, the Trustee or the Registrant, other than
ordinary or routine litigation incidental to the Trustee's or the Registrant's
duties under the applicable Pooling and Servicing Agreement.

ITEM 4.  Submission of Matters to a Vote of Security Holders
         ---------------------------------------------------

   Not applicable.


PART II

ITEM 5.  Market for the Registrant's Common Equity and Related Stockholder
         -----------------------------------------------------------------
         Matters
         -------

   Master Trust II

         (i)    There is no established public trading market for the
                Certificates.

         (ii)   Since each of the Certificates was issued in book entry form
                only, there is only one holder of record of each Series of
                Certificates.

         (iii)  Not applicable.

                                       1
<PAGE>
 
ITEM 6.  Selected Financial Data
         -----------------------

   Not applicable.

ITEM 7.  Management's Discussion and Analysis of Financial Condition and Results
         -----------------------------------------------------------------------
         of Operations
         -------------

   Not applicable.

ITEM 8.  Financial Statements and Supplementary Data
         -------------------------------------------

   See (i) the Annual Servicer's Certificate respecting compliance for the
Master Trust II filed as Exhibit 1 under Item 14(a) hereof, (ii) the Annual
Independent Public Accountant's Reports concerning the Servicer's servicing
activities and applying certain agreed-upon procedures for Master Trust II filed
as Exhibit 2 under Item 14(a) hereof, and (iii) the Supplementary Master Trust
II Data relating to the performance of Master Trust II filed as Exhibit 3 under
Item 14(a) hereof.

ITEM 9.  Changes in and Disagreements with Accountants on Accounting and
         ---------------------------------------------------------------
         Financial Disclosure
         --------------------

   Not applicable.

PART III
- --------

ITEM 10. Directors and Executive Officers of the Registrant
         --------------------------------------------------

   Not applicable.

ITEM 11. Executive Compensation
         ----------------------

   Not applicable.

                                       2
<PAGE>
 
ITEM 12. Security Ownership of Certain Beneficial Owners and Management
         --------------------------------------------------------------

   (a) Each holder of record/*/ at December 31, 1996, of more than five percent
(5%) of each Series of Certificates is indicated below:

   Master Trust II

   (A)  6.25% Asset Backed Certificates Series 1992-E

<TABLE>   
<CAPTION> 
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------ 
<S>                                      <C>                             <C>                
The Chase Manhattan Bank, N.A.           $367,491,000                    36.75%              
Two Chase Manhattan Plaza, 5th Floor                                                         
New York, New York 10081                                                                     
                                                                                             
Boston Safe Deposit & Trust Company       131,815,000                    13.18               
c/o Mellon Bank N.A.                                                                         
Three Mellon Bank Center                                                                     
Room 153-3015                                                                                
Pittsburg, Pennsylvania 15259                                                                
                                                                                             
Bank of New York                           89,635,000                     8.96               
925 Patterson Plank Road                                                                     
Secaucus, New Jersey 07094                                                                   
                                                                                             
SSB Custodian                              60,260,000                     6.03               
Global Proxy Unit, A5NW                                                                      
P.O. Box 1631                                                                                
Boxton, Massachusetts 02105-1631                                                             
                                                                                             
Bear Stearns Securities Corp./Portal       55,935,000                     5.59               
One Metrotech Center North, 4th floor
Brooklyn New York 11201-3862
</TABLE> 


_______________________

/*/ With respect to each Series of Certificates, The Depository Trust Company
("DTC"), through its nominee Cede & Co., P.O. Box 20, Bowling Green Station, New
York, New York 10274, is the sole holder of record of more than five percent
(5%) of the Certificates.  The information set forth in response to Item 12(a)
represents those persons for whom DTC holds the Certificates, based on
information supplied by DTC to the Registrants.

                                       3
<PAGE>
 
       (B)  Floating Rate Asset Backed Certificates Series 1993-F

<TABLE>
<CAPTION>
                                                 Dollar Amount of            Percent of      
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held   
- --------------------------               ------------------------------  ------------------  
<S>                                      <C>                             <C>                 
The Chase Manhattan Bank, N.A.           $298,850,000                    42.69%   
Two Chase Manhattan Plaza, 5th Floor                                              
New York, New York 10081                                                          
                                                                                  
Bank of New York                          100,010,000                    14.29    
925 Patterson Plank Road                                                          
Secaucus, New Jersey 07094                                                        
                                                                                  
Bankers Trust Company                      83,440,000                    11.92    
c/o BT Services Tennessee Inc.                                                    
648 Grassmere Park Drive                                                          
Nashville, Tennessee 37211                                                        
                                                                                  
SSB-Custodian                              74,920,000                    10.70    
Global Proxy Unit, A5NW                                                           
P.O. Box 1631                                                                     
Boxton, Massachusetts 02105-1631                                                  
                                                                                  
Citicorp Services, Inc.                    40,000,000                     5.71    
P.O. Box 30576                                                                    
Tampa, Florida 33607                                                              
                                                                                  
Chase Securities Inc.                      35,400,000                     5.06     
55 Water Street, Room 434
New York, New York 10041
</TABLE> 

       (C)  Floating Rate Credit Card Certificates Series 1993-H

<TABLE>
<CAPTION> 
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------ 
<S>                                      <C>                             <C>                 
Bank of New York                         $249,040,000                    35.58%
925 Patterson Plank Road
Secaucus, New Jersey 07094

SSB - Custodian                           179,200,000                    25.60
Global Proxy Unit, A5NW
P.O. Box 1631
Boxton, Massachusetts 02105-1631
</TABLE> 

                                       4
<PAGE>
 
<TABLE>
<CAPTION>
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------  
<S>                                      <C>                             <C>                 
The Chase Manhattan Bank, N.A.           130,000,000                     18.57
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
Bankers Trust Company                     51,710,000                      7.39
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
 
Citicorp Services, Inc.                   35,350,000                      5.05
P.O. Box 30576
Tampa, Florida 33607
</TABLE> 
 
       (D)  Floating Rate Asset Backed Certificates Series 1994-I
 
<TABLE>
<CAPTION>
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------          
<S>                                      <C>                             <C>                 
Bank of New York                         $117,540,000                    23.51%
925 Patterson Plank Road
Secaucus, New Jersey 07094
 
The Chase Manhattan Bank, N.A.            91,000,000                     18.20
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
Boston Safe Deposit & Trust Company       85,000,000                     17.00
c/o Mellon Bank N.A.
Three Mellon Bank center
Room 153-3015
Pittsburg, Pennsylvania 15259
 
Investors Fiduciary Trust Company/SSB     71,410,000                     14.28
Global Proxy Uni, A5NW
P.O.Box 1631
Boston, Massachusetts 02105-1631
 
Swiss Bank Corporation                    59,500,000                     11.90
New York Branch
22 Broadway
New York, New York 10038
</TABLE> 

                                       5
<PAGE>
 
       (E)  Floating Rate Asset Backed Certificates Series 1994-J

<TABLE>   
<CAPTION> 
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------ 
<S>                                      <C>                             <C>                
Boston Safe Deposit & Trust Company      $167,325,000                    33.47%
c/o Mellon Bank N.A.
Three Mellon Bank center
Room 153-3015
Pittsburg, Pennsylvania 15259
 
Bankers Trust Company                      99,850,000                    19.97
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
 
Smith Barney Harris Upham & Co., Inc.      47,500,000                     9.50
c/o ADP Proxy Services
51 Mercedes Way
Edgewood, New York 11717
 
Chase Manhattan Bank/Chemical              40,250,000                     8.05
Auto Settle Department
4 New York Plaza, 4th Floor
New York, New York 10004
 
Citicorp Services, Inc.                    34,025,000                     6.81
P.O. Box 30576
Tampa, Florida 33607
 
SSB - Custodian                            30,000,000                     6.00
Global Proxy Unit, A5NW
P.O. Box 1631
Boxton, Massachusetts 02105-1631
 
The Chase Manhattan Bank, N.A.             30,000,000                     6.00
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
</TABLE> 

                                       6
<PAGE>
 
       (F)  Floating Rate Credit Card Certificates Series 1994-K

<TABLE> 
<CAPTION>
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------ 
<S>                                      <C>                             <C>                 
SSB - Custodian                          $279,255,000                    55.85%
Global Proxy Unit, A5NW
P.O. Box 1631
Boxton, Massachusetts 02105-1631
 
Bankers Trust Company                      85,800,000                    17.16
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
 
Citicorp Services, Inc.                    40,000,000                     8.00
P.O. Box 30576
Tampa, Florida 33607
 
Boston Safe Deposit & Trust Co.            35,000,000                     7.00
c/o Mellon Bank N.A.
Three Mellon Bank center
Room 153-3015
Pittsburg, Pennsylvania 15259
 
Bank of New York                           30,000,000                     6.00
925 Patterson Plank Road
Secaucus, New Jersey 07094
</TABLE> 

                                       7
<PAGE>
 
       (G)  7.15% Credit Card Certificates Series 1994-L

<TABLE>
<CAPTION>
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------ 
<S>                                      <C>                             <C>                 
Firstar Trust Company                    $78,060,000                     15.61%
777 East Wisconsin Avenue
Milwaukee, Wisconsin 53202
 
Chase Manhattan Bank/ Broker &            75,200,000                     15.04
 Dealer Clearance Department
4 New York Plaza, 21st Floor
New York, New York 10015
 
SSB - Custodian                           65,105,000                     13.02
Global Proxy Unit, A5NW
P.O. Box 1631
Boxton, Massachusetts 02105-1631
 
The Chase Manhattan Bank, N.A.            46,275,000                      9.26
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
Bankers Trust Company                     43,015,000                      8.60
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
 
Bank of New York                          34,440,000                      6.89
925 Patterson Plank Road
Secaucus, New Jersey 07094
</TABLE> 

                                       8
<PAGE>
 
       (H)  Floating Rate Credit Card Certificates Series 1995-M

<TABLE>
<CAPTION>
                                                 Dollar Amount of            Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)  Certificates Held  
- --------------------------               ------------------------------  ------------------ 
<S>                                      <C>                             <C>                 
The Chase Manhattan Bank, N.A.           $180,000,000                    36.00%
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
Bankers Trust Company                     155,950,000                    31.19
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
 
Bank of New York                           42,000,000                     8.40
925 Patterson Plank Road
Secaucus, New Jersey 07094
 
Fuji Bank & Trust Company                  40,000,000                     8.00
2 World Trade Center 81st Floor
New York, New York 10048
</TABLE> 

       (I)  Floating Rate Credit Card Certificates Series 1995-N

<TABLE>
<CAPTION>
                                                 Dollar Amount of             Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held  
- --------------------------               ------------------------------   -----------------  
<S>                                      <C>                              <C>                 
SSB - Custodian                          $313,125,000                     62.63%             
Global Proxy Unit, A5NW                                                                      
P.O. Box 1631                                                                                
Boxton, Massachusetts 02105-1631                                                             
                                                                                             
The First National Bank of Chicago         55,000,000                     11.00              
One First National Plaza, Suite 0417                                                         
Chicago, Illinois 60670                                                                      
                                                                                             
Bankers Trust Company                      40,000,000                      8.00               
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
</TABLE> 

                                       9
<PAGE>
 
       (J)  Floating Rate Credit Card Certificates Series 1995-O

<TABLE>
<CAPTION>
                                                 Dollar Amount of             Percent of     
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held  
- --------------------------               ------------------------------   -----------------  
<S>                                      <C>                              <C>                
Bankers Trust Company                    $179,690,000                     35.94%
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
 
The Chase Manhattan Bank, N.A.            135,000,000                     27.00
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
Citicorp Services, Inc.                    50,560,000                     10.11
P.O. Box 30576
Tampa, Florida 33607
 
The Dai-Ichi Kangyo Bank Limited           35,000,000                      7.00
New York Branch
1 World Trade Center, Suite 4911
New York, New York 10048
 
Chase Manhattan Bank/Chemical              25,000,000                      5.00
Auto Settle Department
4 New York Plaza, 4th Floor
New York, New York 10004
 
Fuji Bank & Trust Company                  25,000,000                      5.00
2 World Trade Center 81st Floor
New York, New York 10048
 
Investors Bank & Trust/M.F. Custody        25,000,000                      5.00
89 South Street, 6th Floor
Corp. Action Dept.
Boston, Massachusetts 02111
</TABLE> 
 
       (K)  Floating Rate Credit Card Certificates Series 1995-P

<TABLE>  
<CAPTION>
                                                 Dollar Amount of             Percent of    
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held 
- --------------------------               ------------------------------   ----------------- 
<S>                                      <C>                              <C>                
Bank of New York                         $156,150,000                     31.23%
925 Patterson Plank Road
Secaucus, New Jersey 07094
 
Bankers Trust Company                     105,450,000                     21.09
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
</TABLE> 

                                       10
<PAGE>
 
<TABLE>  
<CAPTION>
                                                 Dollar Amount of             Percent of    
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held 
- --------------------------               ------------------------------   ----------------- 
<S>                                      <C>                              <C>                
Morgan Stanley & Co., Incorporated       50,000,000                       10.00
One Pierrepont Plaza, 7th Floor
Brooklyn, New York 11201
 
The Chase Manhattan Bank, N.A.           39,000,000                        7.80
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
Citicorp Services, Inc.                  31,100,000                        6.22
P.O. Box 30576
Tampa, Florida 33607
 
Chase Manhattan Bank/Chemical            28,000,000                        5.60
Auto Settle Department
4 New York Plaza, 4th Floor
New York, New York 10004
 
The Bank of California                   25,000,000                        5.00
Safekeeping Department
475 Sansome Street, 11th Floor
San Francisco, California 94145
</TABLE> 

       (L)  Floating Rate Asset Backed Certificates Series 1996-Q

<TABLE>  
<CAPTION>
                                                 Dollar Amount of             Percent of    
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held 
- --------------------------               ------------------------------   ----------------- 
<S>                                      <C>                              <C>                
The Chase Manhattan Bank, N.A.           $528,500,000                     58.72%
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
Goldman, Sachs & Co.                      123,625,000                     13.74
c/o ADP Proxy Services
51 Mercedes Way
Edgewood, New York 11717
 
Citicorp Services, Inc.                    50,000,000                      5.56
P.O. Box 30576
Tampa, Florida 33607
</TABLE> 

                                       11
<PAGE>
 
       (M)  Floating Rate Asset Backed Certificates Series 1996-R

<TABLE> 
<CAPTION>
                                                 Dollar Amount of             Percent of    
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held 
- --------------------------               ------------------------------   ----------------- 
<S>                                      <C>                              <C>                
SSB - Custodian                          $202,307,000                     50.58%
Global Proxy Unit, A5NW
P.O. Box 1631
Boxton, Massachusetts 02105-1631
 
Northern Trust Company                     96,000,000                     24.00
801 South Canal C-In
Chicago, Illinois 60607
 
Citicorp Services, Inc.                    45,000,000                     11.25
P.O. Box 30576
Tampa, Florida 33607
 
Swiss Bank Corporation                     25,000,000                      6.25
New York Branch
222 Broadway
New York, New York 11038
</TABLE> 
 
       (N)  Floating Rate Asset Backed Certificates Series 1996-S
 
<TABLE>
<CAPTION>
                                                 Dollar Amount of             Percent of    
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held 
- --------------------------               ------------------------------   ----------------- 
<S>                                      <C>                              <C>                
The Chase Manhattan Bank, N.A.           $247,000,000                     35.29%
Two Chase Manhattan Plaza, 5th Floor
New York, New York 10081
 
NatWest Securities Corporation             75,000,000                     10.71
100 Wall Street
New York, New York 10005
 
Goldman, Sachs & Co.                       48,100,000                      6.87
c/o ADP Proxy Services
51 Mercedes Way
Edgewood, New York 11717
 
The First National Bank of Chicago         40,985,000                      5.86
One First National Plaza, Suite 0417
Chicago, Illinois 60670
 
Bankers Trust Company                      40,000,000                      5.71
c/o BT Services Tennessee Inc.
648 Grassmere Park Drive
Nashville, Tennessee 37211
</TABLE> 

                                       12
<PAGE>
 
<TABLE>
<CAPTION>
                                                 Dollar Amount of             Percent of    
Name and Address of Holder               Certificates Held (in 1,000's)   Certificates Held 
- --------------------------               ------------------------------   ----------------- 
<S>                                      <C>                              <C>                  
Chase Manhattan Bank/ Broker             37,900,000                       5.41
 & Dealer Clearance Department
4 New York Plaza, 21st Floor
New York, New York 10015
 
SSB - Custodian                          37,239,000                       5.32
Global Proxy Unit, A5NW
P.O. Box 1631
Boxton, Massachusetts 02105-1631
 
Morgan Stanley & Co., Incorporated       36,015,000                       5.15
One Pierrepont Plaza, 7th Floor
Brooklyn, New York 11201
</TABLE> 

   (b)    Not Applicable.

   (c)    Not Applicable.


ITEM 13.  Certain Relationships and Related Transactions
          ----------------------------------------------

   Not applicable.


PART IV
- -------


ITEM 14.  Exhibits, Financial Statement Schedules, and Reports on Form 8-K
          ----------------------------------------------------------------

   (a) 1. Annual Servicer's Certificate respecting compliance for Master Trust
          II dated March 25,  1997.

       2. Annual Independent Public Accountant's Reports dated March 14, 1997
          concerning the Servicer's servicing activities and applying certain
          agreed-upon procedures for Master Trust II for the period ended
          December 31, 1996.

       3. Supplementary Master Trust II Data relating to the performance of
          Master Trust II.

   (b)  See Item 2.

   (c)  Not applicable.

   (d)  Not applicable. No annual report or proxy material has been sent to
        security holders.

                                       13
<PAGE>
 
SIGNATURES
- ----------

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the Registrants has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized, on this 25th day of March,
1997.

                                    FCC NATIONAL BANK
                                    (Registrant)

                                        /s/ W. G. Jurgensen
                                    By: ________________________________________
                                        W. G. Jurgensen
                                        Chairman of the Board


Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed below by the following persons on behalf of the registrants and
in the capacities and on the date indicated.


Signature                          Title                       Date             
- ---------                          -----                       ----             
                               
/s/ Frederick M. Adams, Jr.    
___________________________        Director                    March 25, 1997   
Frederick M. Adams, Jr.                                                         
                                                                                

/s/ S. Faye Dadzie                                                              
___________________________        Director                    March 25, 1997   
S. Faye Dadzie                                                                  
                                                                                

/s/ Joseph M. Dudzinsky                                                         
___________________________        Director                    March 25, 1997   
Joseph M. Dudzinsky                                                             
                                                                                

/s/ Richard P. Eckman                                                           
___________________________        Director                    March 25, 1997
Richard P. Eckman 


/s/ William J. Garner 
___________________________        Director                    March 25, 1997
William J. Garner 


/s/ W.G. Jurgensen 
___________________________        Director and Principal      March 25, 1997
W.G. Jurgensen                     Executive Officer


Michael J. Majchrzak 
___________________________        Director                    March 25, 1997
Michael J. Majchrzak 


Anthony K. Metta 
___________________________        Director                    March 25, 1997
Anthony K. Metta 

                                       14
<PAGE>


/s/ Ralph R. Mueller
_________________________       Director                         March 25, 1997 
Ralph R. Mueller                                                              
                                                                              
                                                                              
/s/ Peter J. Nowak, Jr. 
_________________________       Director, Principal Accounting   March 25, 1997
Peter J. Nowak, Jr.             Officer and Principal 
                                Financial Officer   


/s/ Jeremiah P. Shea
_________________________       Director                         March 25, 1997
Jeremiah P. Shea

                                       15
<PAGE>
 
                               INDEX TO EXHIBITS


Exhibit                   Description of                         Sequential Page
Number                        Exhibit                                Number
- -------                   --------------                         ---------------


 1         Annual Servicer's Certificate respecting compliance          
             for Master Trust II                                        17

 2         Annual Independent Public Accountant's Reports          
             for Master Trust II                                        18

 3         Supplementary Master Trust II Data                          172

                                       16

<PAGE>
 
                                                                       EXHIBIT 1


                         ANNUAL SERVICER'S CERTIFICATE


                               FCC NATIONAL BANK

                          __________________________

                         FIRST CHICAGO MASTER TRUST II

                          __________________________


     The undersigned, duly authorized representatives of FCC National Bank
("FCCNB"), as Servicer pursuant to the Pooling and Servicing Agreement dated as
of June 1, 1990 by and between FCCNB, as Seller and Servicer, and Norwest Bank
Minnesota, National Association, as Trustee, do hereby certify that:

          1.  FCCNB is, as of the date hereof, both the Seller and the Servicer
     under the Pooling and Servicing Agreement.

          2.  The undersigned are duly authorized pursuant to the Pooling and
     Servicing Agreement to execute and deliver this Certificate to the Trustee.

          3.  A review of the activities of the Servicer during the calendar
     year ended December 31, 1996 and of its performance under the Pooling and
     Servicing Agreement was conducted under our supervision.

          4.  Based on such review, the Servicer has, to the best of our
     knowledge, fully performed all its obligations under the Pooling and
     Servicing Agreement and no default in the performance of such obligations
     has occurred or is continuing except as set forth in paragraph 5 below.

          5.  The following is a description of each default in the performance
     of the Servicer's obligations under the provisions of the Pooling and
     Servicing Agreement known to us to have been made by the Servicer noted
     during the year ended December 31, 1996, which sets forth in detail the (i)
     nature of each such default, (ii) the action taken by the Servicer, if any,
     to remedy each such default and (iii) the current status of each default:
     None.

     IN WITNESS WHEREOF, the undersigned has duly executed this Certificate this
25th day of March, 1997.
                        
                                                        
                                                      /s/ Michael J. Sheahan
                                                  By:___________________________
                                                  Name:   Michael J. Sheahan
                                                  Title:  Vice President


                                                      /s/ Sharon A. Renchof
                                                  By:___________________________
                                                  Name:   Sharon A. Renchof
                                                  Title:  Assistant Secretary

<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Lyonnais, New York Branch
 (Series 1992-E and 1993-H)

Credit Suisse, New York Branch
 (Series 1993-F, 1994-K, 1994-L,
 1995-O and 1995-P)

The Industrial Bank of Japan, Limited,
 Chicago Branch (Series 1994-I, 1994-J, 1995-M
 and 1995-N)

Alpine Securitization Corporation
 (Series 1995-0 and 1995-P)

The Fuji Bank, Limited, Chicago Branch
 (Series 1996-Q)

Union Bank of Switzerland, New York Branch
 (Series 1996-R and 1996-S)

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders of
 the First Chicago Master Trust II

Ladies and Gentlemen:

This letter is written pursuant to Section 3.06(a) of the Pooling and Servicing
Agreement dated as of June 1, 1990, as amended and supplemented (the
"Agreement") between FCC National Bank, Seller and Servicer (the "Servicer"),
and Norwest Bank Minnesota, National Association, Trustee on behalf of the
Certificateholders of the First Chicago Master Trust II.  In connection
therewith, we have performed the following agreed-upon procedures enumerated
below with respect to the servicing procedures employed by the Servicer relating
to Sections 3.01, 3.04, 3.05, 3.09, 12.01 and Article IV of the Agreement and
any Supplement, as amended to the date hereof.  We have read the definitions of
terms relating thereto and such other provisions of the 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
Page 2
March 14, 1997
 
Agreement as we deemed necessary for purposes of this letter. All terms herein
are used with the meaning as defined in the Agreement.

     (a)       We compared payment amounts on cardholder remittances to the
         amounts posted to the cardholder master files, for a sample of
         payments, including payments on the Accounts, noting that payments were
         properly applied to cardholder accounts.

     (b)       We noted that the Servicer transferred card collections from
         Finance Charge Receivables (including Interchange as applicable) to the
         Trust on all applicable dates through review of the statements from the
         Trustee.

     (c)       We received representation from the Servicer that separate
         servicing procedures for servicing the securitized receivables were not
         employed through the end of the December 1996 Due Period.

     (d)       We confirmed with the fidelity bond insurer that First Chicago
         NBD Corporation ("the Corporation"), the parent corporation of the
         Servicer, maintains fidelity bond coverage which insures against losses
         through wrongdoing of its officers and employees who are involved in
         the servicing of credit card receivables.

     (e)       We computed the base rates for each Series for every applicable
         month in 1996--for January through December, 1996, for 1992-E, 1993-F,
         1993-H, 1994-I, 1994-J, 1994-K, 1994-L, 1995-M, 1995-N, 1995-O and 
         1995-P; for September through December, 1996, 1996-Q; and for November
         through December, 1996, 1996-R and 1996-S and recomputed the monthly
         portfolio yield, noting that each month's portfolio yield was above the
         applicable base rate.

     (f)       We received representation from the Servicer that the Servicer
         maintained its computer files with respect to the pool of accounts in
         the manner set forth in Section 3.04(a) of the Agreement. We reviewed
         the cardholder master file, noting that the Accounts may be
         specifically identified in the Servicer's computer files.

     (g)       We reviewed all Certificates prepared by a Servicing Officer and
         forwarded to the Trustee, noted that they were comparable in form to
         Exhibit D of the Agreement and Exhibit B of the 1992-E, 1993-F, 1993-H,
         1994-I, 1994-J, 1994-K, 1994-L, 1995-M, 1995-N, 1995-O, 1995-P, 1996-Q,
         1996-R, and 1996-S Supplements to the Agreement and noted, through
         confirmation with the Trustee, that the Trustee had received such
         Certificates on each Determination Date preceding each Payment Date.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
Page 3
March 14, 1997 

     (h)       We received representation from the Servicer that the Trustee
         will receive an Officer's Certificate by March 31, 1997, in the form of
         Exhibit E of the Agreement, as required under Section 3.05 of the
         Agreement.

     (i)       We reviewed each month's Certificateholder's Monthly Certificate
         Statement, noting that the amount of the First Chicago Interest in the
         Trust was increased or reduced by the total amount of all adjustments
         made by the Servicer, as described in Section 3.09 of the Agreement.

     (j)       We confirmed with the Trustee for the segregated trust accounts,
         for each Series, maintained at The First National Bank of Chicago in
         the name of Norwest Bank Minnesota, National Association, Trustee on
         behalf of the Certificateholders, and we noted the accounts bore a
         designation clearly indicating that the funds deposited therein are
         held for the benefit of the Certificateholders.

     (k)       On a sample basis, we compared the amount indicated as "Cash
         Payable to the Trustee" on schedules prepared by the Servicer to the
         corresponding amount deposited to the segregated trust account, shown
         on statements supplied by the Trustee, and noted agreement.

     (l)       We confirmed with Standard and Poor's, Moody's and Fitch rating
         agencies that the short-term deposit ratings of the Servicer were not
         below A-1, P1, and F-1 respectively, as of December 31, 1996, and as of
         the date of this letter.

     (m)       We noted, through review of statements provided by the Servicer,
         that as of the end of the December 1996 Due Period, no Series was in
         controlled amortization, except for Series 1994-I.

     (n)       On a sample basis, we determined through review of applicable
         monthly Certificateholder records that the Paying Agent distributed an
         amount equal to one twelfth of each Certificate's Rate to the Series'
         Certificateholders.

     (o)       We recomputed from schedules provided by the Servicer, the amount
         of Collections allocated to Receivables for the Certificateholders for
         each applicable Due Period. We compared the recomputed amounts to the
         corresponding amounts on the monthly Certificateholder's Payment Date
         Statements and noted agreement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
Page 4
March 14, 1997
 
     (p)       We noted, through a review of the Servicer's accounting records,
         that the Monthly Servicing Fee (including the Interchange Monthly
         Servicing Fee where applicable) was appropriately paid by the Trustee
         to the Servicer.

     (q)       We noted, through review of statements supplied by the Trustee
         and amounts listed on the Servicer's Monthly Certificateholder
         Worksheets, that Certificate Interest and Monthly Servicing Fees were
         appropriately applied with respect to each Series from collections of
         Finance Charge Receivables. We noted through review of statements
         supplied by the Trustee and amounts listed on the Certificateholders'
         Payment Date Statements that Investor Default Amounts were
         appropriately applied with respect to each Series from collections of
         Finance Charge Receivables.

     (r)       For Series 1992-E, 1993-F, 1993-H, 1994-I, 1994-J, 1994-K and
         1994-L, we confirmed with the issuing bank the total cash collateral
         amount including the total unpaid loan balance as of January 15, 1996.
         The total cash collateral amount was also noted based on review of each
         Monthly Certificateholder's Payment Date Statement. For Series 1995-M,
         1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S, we confirmed with
         The First National Bank of Chicago the Spread Account amount, which was
         also noted based on review of Statements provided by the Servicer.

     (s)       We have been informed by management of the Servicer that no
         principal payments were required to be paid at the end of the December
         1996 Due Period for any Series pursuant to the provisions in Article IV
         of the Supplements to the Agreement.

     (t)       We have been informed by management of the Servicer that Section
         12.01 of the Agreement was inapplicable through the end of the December
         1996 Due Period.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Certificateholder's Payment Date Statements or on the Monthly Servicer's
<PAGE>
 

FCC National Bank
Norwest Bank Minnesota
Page 5
March 14, 1997
 
Certificates or any of the elements referred to therein or above.  Had we
performed additional procedures or had we made an audit of the financial
statements of the Servicer in accordance with generally accepted auditing
standards, other matters might have come to our attention that would have been
reported to you.  This report relates only to the elements specified above and
does not extend to any financial statements of the Servicer taken as a whole.

This letter is solely for the information of the addressees in connection with
Section 3.06(a) of the Agreement and, without our prior consent, is not to be
used, circulated, quoted or otherwise referred to within or without this group
for any other purpose.  This letter is not to be referred to in whole or in part
in any document, except that reference may be made to it in the Form 10-K for
the First Chicago Master Trust II.

Very truly yours,


Arthur Andersen LLP


<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Fitch Investors Service, Inc.

Standard and Poor's Corporation

Credit Lyonnais
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1992-E

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $1,000,000,000 of 6.25% Asset
Backed Certificates Series 1992-E ("Series 1992-E").  In connection therewith,
we have read Sections 3.04(b) of the Agreement and 5.02(a) of the Supplement to
the Agreement, the definitions of terms relating thereto, and such other
provisions of the Agreement as we deemed necessary for the purposes of this
letter.  All terms herein are used with the meaning as defined in the Agreement
and Supplement.  All amounts indicated as "recomputed" herein were based on
information from the computer reports of the Servicer, generated from the
cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 2
March 14, 1997


     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1992-E, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date to amounts on
               schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;

         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 3
March 14, 1997


        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the Monthly Servicing Fee required to be paid on
               the next succeeding Distribution Date and noted agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 4
March 14, 1997


        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1992-E, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated August 1, 1992, we:

          (i)       recomputed the total amount of the distribution to the
               Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Certificates, per
               $1,000 interest, and noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 5
March 14, 1997


         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

          (v)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the
               Certificates, per $1,000 interest, and noted agreement;

         (vi)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
               the Certificateholder's Payment Date Statements are correct;

        (vii)       compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to the applicable Distribution Date with
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (viii)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Certificates for the
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 6
March 14, 1997


               Due Period with respect to the applicable Distribution Date and
               noted agreement;

         (ix)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

          (x)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

         (xi)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Certificates
               (the "Investor Default Amount") and noted agreement;

        (xii)       compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;

       (xiii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 7
March 14, 1997   


        (xiv)       recomputed the amount of the Monthly Servicing Fee payable
               by the Trust to the Servicer for the applicable Distribution Date
               and noted agreement;

         (xv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

        (xvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account (the "Available Cash Collateral Amount") as of
               the end of the day on the applicable Distribution Date, after
               giving effect to all withdrawals, deposits and payments to be
               made in respect of the preceding Due Period to the applicable
               amount on schedules prepared by the Servicer and noted agreement;

       (xvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xvi) above as a percentage of the Invested Amount of the
               Certificates as of the applicable Due Period and noted agreement;

      (xviii)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

        (xix)       have been informed by management of the Servicer that Series
               1992-E was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 8
March 14, 1997


     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1992-E was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota
  National Association
Page 9
March 14, 1997


to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1993-F

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $700,000,000 of Floating Rate
Asset Backed Certificates Series 1993-F ("Series 1993-F").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 14, 1997


     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1993-F, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date to amounts on
               schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;

         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 14, 1997


        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 14, 1997

               required to be maintained pursuant to the Agreement and noted
               agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1993-F, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated June 1, 1993, we:

          (i)       recomputed the total amount of the distribution to the
               Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Certificates, per
               $1,000 interest, and noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 14, 1997



               were allocated in respect of the Investor Certificates of all
               Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

          (v)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the
               Certificates, per $1,000 interest, and noted agreement;

         (vi)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;

        (vii)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 14, 1997


               the Certificateholder's Payment Date Statements are correct;

       (viii)       compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to the applicable Distribution Date to
               amounts on schedules prepared by the Servicer and noted
               agreement;

         (ix)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

          (x)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

         (xi)       compared the Pre-Allocated Invested Amount for the Due
               Period with respect to the Current Distribution Date to amounts
               on schedules prepared by the Servicer and noted agreement;

        (xii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

       (xiii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 14, 1997


               Distribution Date allocable to the Certificates (the "Investor
               Default Amount") and noted agreement;

        (xiv)       compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;

         (xv)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the amounts of the Monthly Servicing Fee payable
               from Available Funds payable by the Trust and the Interchange
               Monthly Service Fee payable to the Servicer for the applicable
               Distribution Date and noted agreement;

       (xvii)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

      (xviii)       compared the amount available to be withdrawn from the Cash
               Collateral Account (the "Available Cash Collateral Amount") as of
               the end of the day on the applicable Distribution Date, after
               giving effect to all withdrawals, deposits and payments to be
               made in respect of the preceding Due Period to the applicable
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 14, 1997



               amount on schedules prepared by the Servicer and noted agreement;

        (xix)       recomputed the Available Cash Collateral Amount as computed
               in item (xviii) above as a percentage of the Invested Amount of
               the Certificates as of the applicable Due Period and noted
               agreement;

         (xx)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

        (xxi)       have been informed by management of the Servicer that Series
               1993-F was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.

     3. We have received representation from management of the Servicer that
        during all Due Periods in 1996 that Series 1993-F was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 9
March 14, 1997



        Certificateholders. The aggregate dollar impact of system problems for
        the entire securitized Portfolio was approximately $1,006,000. These
        system problems did not result in the forfeiture of finance charge
        receivables allocable to the Certificateholders. In management's
        opinion, these instances of mispostings, delays in the posting of
        cardholder transactions and system problems are not material,
        individually or in the aggregate, to the information disclosed in the
        respective Monthly Servicer's Certificates and Certificateholder's
        Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Lyonnais
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1993-H

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $700,000,000 of Floating
Rate Credit Card Certificates Series 1993-H ("Series 1993-H").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996
        with respect to Series 1993-H, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997

 
         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;

         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997


         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996 with
        respect to Series 1993-H, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated August 1, 1993, we:

          (i)       recomputed the total amount of the distribution to the
               Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Certificates, per
               $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997

 
        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

          (v)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the
               Certificates, per $1,000 interest, and noted agreement;

         (vi)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;

        (vii)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
               the Certificateholder's Payment Date Statements are correct;

       (viii)       compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997

 
               the applicable Distribution Date to amounts on schedules prepared
               by the Servicer and noted agreement;

         (ix)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

          (x)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

         (xi)       compared the Pre-Allocated Invested Amount for the Due
               Period with respect to the Current Distribution Date to amounts
               on schedules prepared by the Servicer and noted agreement;

        (xii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

       (xiii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Certificates
               (the "Investor Default Amount") and noted agreement;

        (xiv)       compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;

         (xv)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997

 
        (xvi)       recomputed the amounts of the Monthly Servicing Fee payable
               from Available Funds payable by the Trust and the Interchange
               Monthly Service Fee payable to the Servicer for the applicable
               Distribution Date and noted agreement;

       (xvii)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

      (xviii)       compared the amount available to be withdrawn from the Cash
               Collateral Account (the "Available Cash Collateral Amount") as of
               the end of the day on the applicable Distribution Date, after
               giving effect to all withdrawals, deposits and payments to be
               made in respect of the preceding Due Period to the applicable
               amount on schedules prepared by the Servicer and noted agreement;

        (xix)       recomputed the Available Cash Collateral Amount as computed
               in item (xviii) above as a percentage of the Invested Amount of
               the Certificates as of the applicable Due Period and noted
               agreement;

         (xx)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

        (xxi)       have been informed by management of the Servicer that Series
               1993-H was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.

     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1993-H was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997

 
        Servicer's Certificate and each Certificateholder's Payment Date
        Statement for each Due Period in 1996. We have also received
        representation from management of the Servicer that all misstatements
        were corrected when the adjustment was to the benefit of the cardholder.
        Management's representation also indicated that the aggregate dollar
        impact of identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $34,000,000. Management has indicated that these mispostings and delays
        in posting did not result in the forfeiture of finance charge
        receivables allocable to the Certificateholders. The aggregate dollar
        impact of system problems for the entire securitized Portfolio was
        approximately $1,006,000. These system problems did not result in the
        forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP

<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
 Chicago Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1994-I

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of Floating Rate
Asset Backed Certificates Series 1994-I ("Series 1994-I").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 2
March 14, 1997


     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1994-I, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amounts of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;

         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 3
March 14, 1997



        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 4
March 14, 1997



       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1994-I, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated May 1, 1994, we:

          (i)       recomputed the total amount of the distribution to the
               Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Certificates, per
               $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 5
March 14, 1997




        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

          (v)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the
               Certificates, per $1,000 interest, and noted agreement;

         (vi)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1994-I Certificates
               was zero;

        (vii)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 6
March 14, 1997


       (viii)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
               the Certificateholder's Payment Date Statements are correct;

         (ix)       compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to the applicable Distribution Date to
               amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

         (xi)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

        (xii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 7
March 14, 1997



               from the computer reports of the Servicer and noted agreement;

       (xiii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Certificates
               (the "Investor Default Amount") and noted agreement;

        (xiv)       compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;

         (xv)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the amounts of the Monthly Servicing Fee payable
               from Available Funds payable by the Trust and the Interchange
               Monthly Service Fee payable to the Servicer for the applicable
               Distribution Date and noted agreement;

       (xvii)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 8
March 14, 1997



      (xviii)       compared the amount available to be withdrawn from the Cash
               Collateral Account (the "Available Cash Collateral Amount") as of
               the end of the day on the applicable Distribution Date, after
               giving effect to all withdrawals, deposits and payments to be
               made in respect of the preceding Due Period to the applicable
               amount on schedules prepared by the Servicer and noted agreement;

        (xix)       recomputed the Available Cash Collateral Amount as computed
               in item (xviii) above as a percentage of the Invested Amount of
               the Certificates as of the applicable Due Period and noted
               agreement;

         (xx)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

        (xxi)       have been informed by management of the Servicer that Series
               1994-I was not in deficit controlled amortization or rapid
               amortization through the end of the December 1996 Due Period and,
               as such, the Deficit Controlled Amortization Amount indicated was
               zero for all applicable Due Periods on the Certificateholder's
               Payment Date Statement.

     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1994-I was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
  National Association
Page 9
March 14, 1997



        were corrected when the adjustment was to the benefit of the cardholder.
        Management's representation also indicated that the aggregate dollar
        impact of identified mispostings and delays in the posting of cardholder
        transactions for the entire securitized Portfolio, which were
        subsequently corrected in the following month, does not exceed
        $34,000,000. Management has indicated that these mispostings and delays
        in posting did not result in the forfeiture of finance charge
        receivables allocable to the Certificateholders. The aggregate dollar
        impact of system problems for the entire securitized Portfolio was
        approximately $1,006,000. These system problems did not result in the
        forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose. This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
 Chicago Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1994-J

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of Floating Rate
Asset Backed Certificates Series 1994-J ("Series 1994-J").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1994-J, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;

         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)        compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997



               required to be maintained pursuant to the Agreement and noted
               agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1994-J, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated May 1, 1994, we:

          (i)       recomputed the total amount of the distribution to the
               Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               Paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Certificates, per
               $1,000 interest, and noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



               were allocated in respect of the Investor Certificates of all
               Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

          (v)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the
               Certificates, per $1,000 interest, and noted agreement;

         (vi)       noted, based on amounts on schedules prepared by the
               Servicer, that none of Series 1994-I, 1994-J, 1994-K, 1994-L,
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates and as such, the Excess Finance
               Charges allocated in respect of the Series 1994-J Certificates
               was zero;

        (vii)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



       (viii)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
               the Certificateholder's Payment Date Statements are correct;

         (ix)       compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to the applicable Distribution Date to
               amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

         (xi)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

        (xii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



       (xiii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Certificates
               (the "Investor Default Amount") and noted agreement;

        (xiv)       compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



         (xv)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the amounts of the Monthly Servicing Fee payable
               from Available Funds payable by the Trust and the Interchange
               Monthly Service Fee payable to the Servicer for the applicable
               Distribution Date and noted agreement;

       (xvii)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

      (xviii)       compared the amount available to be withdrawn from the Cash
               Collateral Account (the "Available Cash Collateral Amount") as of
               the end of the day on the applicable Distribution Date, after
               giving effect to all withdrawals, deposits and payments to be
               made in respect of the preceding Due Period to the applicable
               amount on schedules prepared by the Servicer and noted agreement;

        (xix)       recomputed the Available Cash Collateral Amount as computed
               in item (xviii) above as a percentage of the Invested Amount of
               the Certificates as of the applicable Due Period and noted
               agreement;

         (xx)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



        (xxi)       have been informed by management of the Servicer that Series
               1994-J was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.

     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1994-J was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



reveal matters of significance. Accordingly, we make no representations and
express no opinion as to: (1) questions of legal interpretation or the
sufficiency of the foregoing procedures for your purposes; (2) the sufficiency
of the requirements of the Agreement and the Supplement to the Agreement; and
(3) the assumptions set forth in the Agreement and the Supplement to the
Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1994-K

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of Floating Rate
Credit Card Certificates Series 1994-K ("Series 1994-K").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1994-K, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;

         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997



        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1994-K, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated August 1, 1994, we:

          (i)       recomputed the total amount of the distribution to the
               Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Certificates, per
               $1,000 interest, and noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

          (v)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the
               Certificates, per $1,000 interest, and noted agreement;

         (vi)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1994-K Certificates
               was zero;

        (vii)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;

       (viii)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



               Certificate and by the Investor Certificates of all Series) to
               amounts on schedules prepared by the Servicer and noted agreement
               for all Certificateholder's Payment Date Statements, except for a
               difference of $89,551.96 and $5,047.68 in the July, 1996 and
               November, 1996 Certificateholder's Payment Date Statements,
               respectively, and according to management of the Servicer, the
               amounts reflected in the Certificateholder's Payment Date
               Statements are correct;

         (ix)       compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to the applicable Distribution Date to
               amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

         (xi)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

        (xii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

       (xiii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



               Defaulted Receivables written off as uncollectible during the Due
               Period with respect to the applicable Distribution Date allocable
               to the Certificates (the "Investor Default Amount") and noted
               agreement;

        (xiv)       compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;

         (xv)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the amounts of the Monthly Servicing Fee payable
               from Available Funds payable by the Trust and the Interchange
               Monthly Service Fee payable to the Servicer for the applicable
               Distribution Date and noted agreement;

       (xvii)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

      (xviii)       compared the amount available to be withdrawn from the Cash
               Collateral Account (the "Available Cash Collateral Amount") as of
               the end of the day on the applicable Distribution Date, after
               giving effect to all withdrawals, deposits and payments to be
               made in 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



               respect of the preceding Due Period to the applicable amount on
               schedules prepared by the Servicer and noted agreement;

        (xix)       recomputed the Available Cash Collateral Amount as computed
               in item (xviii) above as a percentage of the Invested Amount of
               the Certificates as of the applicable Due Period and noted
               agreement;

         (xx)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

        (xxi)       have been informed by management of the Servicer that Series
               1994-K was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1994-K was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



additional procedures or had we made an audit of the financial statements of the
Servicer in accordance with generally accepted auditing standards, other matters
might have come to our attention that would have been reported to you. This
letter relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1994-L

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $500,000,000 of 7.15% Credit
Card Certificates Series 1994-L ("Series 1994-L"). In connection therewith, we
have read Sections 3.04(b) of the Agreement and 5.02(a) of the Supplement to the
Agreement, the definitions of terms relating thereto, and such other provisions
of the Agreement as we deemed necessary for the purposes of this letter. All
terms herein are used with the meaning as defined in the Agreement and
Supplement. All amounts indicated as "recomputed" herein were based on
information from the computer reports of the Servicer, generated from the
cardholder accounting system, or information obtained from the Prospectus.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1994-L, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon 30 days in the applicable Interest Period
               divided by 360 and the applicable Certificate Rate as provided by
               the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997



       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1994-L, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated August 1, 1994, we:

          (i)       recomputed the total amount of the distribution to the
               Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Certificates, per
               $1,000 interest, and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Certificates and noted agreement;

          (v)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the
               Certificates, per $1,000 interest, and noted agreement;

         (vi)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1994-L Certificates
               was zero;

        (vii)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



               Certificateholders during its amortization period, and such, no
               sharing of Excess Principal Collections occurred as of the end of
               the December 1996 Due Period;

       (viii)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
               the Certificateholder's Payment Date Statements are correct;

         (ix)       compared the amount of Principal Receivables in the Trust
               represented by the Certificates (the "Invested Amount") for the
               Due Period with respect to the applicable Distribution Date with
               the amount on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

         (xi)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Certificates for the Due Period with respect
               to the applicable Distribution Date and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



        (xii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

       (xiii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Certificates
               (the "Investor Default Amount") and noted agreement;

        (xiv)       compared the amount of the Investor Charge-Offs per $1,000
               interest after reimbursement of any such Investor Charge-Offs for
               the Due Period with respect to the applicable Distribution Date
               to the applicable amount on schedules prepared by the Servicer
               and noted agreement;

         (xv)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Investor Charge-Offs, if
               any, by which the principal balance of the Certificates exceeds
               the Invested Amount as of the end of the day on the Record Date
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds payable by the Trust and the Interchange
               Monthly Service Fee payable to the Servicer for the applicable
               Distribution Date and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



       (xvii)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

      (xviii)       compared the amount available to be withdrawn from the Cash
               Collateral Account (the "Available Cash Collateral Amount") as of
               the end of the day on the applicable Distribution Date, after
               giving effect to all withdrawals, deposits and payments to be
               made in respect of the preceding Due Period to the applicable
               amount on schedules prepared by the Servicer and noted agreement;

        (xix)       recomputed the Available Cash Collateral Amount as computed
               in item (xviii) above as a percentage of the Invested Amount of
               the Certificates as of the applicable Due Period and noted
               agreement;

         (xx)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

        (xxi)       have been informed by management of the Servicer that Series
               1994-L was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.

     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1994-L was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



          instances may have resulted in the misstatement of the information
          included on the reports generated from the cardholder accounting
          system, as well as the information included in each Monthly Servicer's
          Certificate and each Certificateholder's Payment Date Statement for
          each Due Period in 1996. We have also received representation from
          management of the Servicer that all misstatements were corrected when
          the adjustment was to the benefit of the cardholder. Management's
          representation also indicated that the aggregate dollar impact of
          identified mispostings and delays in the posting of cardholder
          transactions for the entire securitized Portfolio, which were
          subsequently corrected in the following month, does not exceed
          $34,000,000. Management has indicated that these mispostings and
          delays in posting did not result in the forfeiture of finance charge
          receivables allocable to the Certificateholders. The aggregate dollar
          impact of system problems for the entire securitized Portfolio was
          approximately $1,006,000. These system problems did not result in the
          forfeiture of finance charge receivables allocable to the
          Certificateholders. In management's opinion, these instances of
          mispostings, delays in the posting of cardholder transactions and
          system problems are not material, individually or in the aggregate, to
          the information disclosed in the respective Monthly Servicer's
          Certificates and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



be referred to in whole or in part in any document, except that reference may be
made to it in the Form 10-K for the First Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
 Chicago Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1995-M

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-M ("Series 1995-M").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997


For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1995-M, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997


         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997


               Distribution Date in respect of principal to amounts on schedules
               prepared by the Servicer and noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1995-M, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated April 1, 1995, we:

          (i)       recomputed the total amount of the distribution to the Class
               A Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997


               interest on the Class A Certificates, per $1,000 interest, and
               noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Series 1995-M Certificates and noted
               agreement;

          (v)       compared the aggregate amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates with the amount on schedules prepared by the
               Servicer and noted agreement;

         (vi)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates, per $1,000 interest, and noted agreement;

        (vii)       compared the Excess Spread for the Due Period with respect
               to the applicable Distribution Date to amounts accumulated from
               schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997


       (viii)       have been informed by management of the Servicer that there
               were no Reallocated Principal Collections for the Due Period with
               respect to the applicable Distribution Date allocated in respect
               of the Class A Certificates;

         (ix)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1995-L, 
               1995-M, 1995-N, 1995-O ,1995-P, 1996-Q, 1996-R, and 1996-S(for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1995-M Certificates
               was zero;

          (x)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;

         (xi)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997


               Payment Date Statements, respectively, and according to
               management of the Servicer, the amounts reflected in the
               Certificateholder's Payment Date Statements are correct;

        (xii)       compared the amount of Principal Receivables in the Trust
               represented by the Series 1995-M Certificates (the "Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       compared the amount of the Principal Receivables in the
               Trust represented by the Class A Certificates (the "Class A
               Invested Amount") for the Due Period with respect to the
               applicable Distribution Date with the amount on schedules
               prepared by the Servicer and noted agreement;

        (xiv)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Series 1995-M Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

         (xv)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Series 1995-M Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the Class A Floating Percentage and the Class A
               Principal Percentage for the Due Period with respect to the
               applicable Distribution Date and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997


       (xvii)       recomputed the Collateral Floating Percentage and the
               Collateral Principal Percentage for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

      (xviii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xix)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Series 1995-
               M Certificates (the "Investor Default Amount") and noted
               agreement;

         (xx)       compared the Class A Investor Default Amount and the
               Collateral Investor Default Amount to the amounts on schedules
               prepared by the Servicer and noted agreement;

        (xxi)       compared the amount of the Class A Investor Charge-Offs per
               $1,000 interest after reimbursement of any such Class A Investor
               Charge-Offs for the Due Period with respect to the applicable
               Distribution Date to the applicable amount on schedules prepared
               by the Servicer and noted agreement;

       (xxii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Class A Investor Charge-
               Offs, if any, by which the principal balance of the Class A
               Certificates exceeds 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997


               the Class A Invested Amount as of the end of the day on the
               Record Date with respect to the applicable Distribution Date and
               noted agreement;

      (xxiii)       compared the amount of the Collateral Charge-Offs for the
               Due Period with respect to the applicable Distribution Date to
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (xxiv)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds by the Trust and the amount of Interchange
               Monthly Servicing Fee payable to the Servicer for the applicable
               Distribution Date and noted agreement;

        (xxv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

       (xxvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account as of the end of the day on the applicable
               Distribution Date, after giving effect to all withdrawals,
               deposits and payments to be made on such Distribution Date (the
               "Available Cash Collateral Amount" for the next Distribution
               Date) to the applicable amount on schedules prepared by the
               Servicer and noted agreement;

      (xxvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xxvi) above as a percentage of the Class A Invested
               Amount of the Certificates after giving effect to all reductions
               thereof on the applicable Distribution Date and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997


     (xxviii)       compared the Collateral Invested Amount for the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

       (xxix)       compared the Collateral Invested Amount, after giving effect
               to all withdrawals, deposits and payments on the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

        (xxx)       recomputed the total Enhancement for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

       (xxxi)       recomputed the total Enhancement, after giving effect to all
               withdrawals, deposits and payments, for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

      (xxxii)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

     (xxxiii)       have been informed by management of the Servicer that Series
               1995-M was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 11
March 14, 1997


     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1995-M was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 12
March 14, 1997


Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Industrial Bank of Japan, Limited
  Chicago Branch

FCC National Bank,
  Seller and Servicer

Norwest Bank Minnesota, National
  Association, Trustee on behalf
  of the Certificateholders

               Re:  First Chicago Master Trust II, Series 1995-N

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-N ("Series 1995-N").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1995-N, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997
          


               in respect of principal to amounts on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1995-N, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated April 1, 1995, we:

          (i)       recomputed the total amount of the distribution to the Class
              A Certificateholders on the applicable Payment Date, per $1,000
              interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



               interest on the Class A Certificates, per $1,000 interest, and
               noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Series 1995-N Certificates and noted
               agreement;

          (v)       compared the aggregate amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates with the amount on schedules prepared by the
               Servicer and noted agreement;

         (vi)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates, per $1,000 interest, and noted agreement;

        (vii)       compared the Excess Spread for the Due Period with respect
               to the applicable Distribution Date to 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



               amounts accumulated from schedules prepared by the Servicer and
               noted agreement;

       (viii)       have been informed by management of the Servicer that there
               were no Reallocated Principal Collections for the Due Period with
               respect to the applicable Distribution Date allocated in respect
               of the Class A Certificates;

         (ix)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1995-N Certificates
               was zero;

          (x)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;

         (xi)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



               a difference of $89,551.96 and $5,047.68 in the July, 1996 and
               November, 1996 Certificateholder's Payment Date Statements,
               respectively, and according to management of the Servicer, the
               amounts reflected in the Certificateholder's Payment Date
               Statements are correct;

        (xii)       compared the amount of Principal Receivables in the Trust
               represented by the Series 1995-N Certificates (the "Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       compared the amount of Principal Receivables in the Trust
               represented by the Class A Certificates (the "Class A Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

        (xiv)        recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Series 1995-N Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

         (xv)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Series 1995-N Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the Class A Floating Percentage and the Class A
               Principal percentage for the Due Period with respect to the
               applicable Distribution Date and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



       (xvii)       recomputed the Collateral Floating Percentage and the
               Collateral Principal Percentage for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

      (xviii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xix)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Series 1995-
               N Certificates (the "Investor Default Amount") and noted
               agreement;

         (xx)       compared the Class A Investor Default Amount and the
               Collateral Investor Default Amount to the amounts on schedules
               prepared by the Servicer and noted agreement;

        (xxi)       compared the amount of the Class A Investor Charge-Offs per
               $1,000 interest after reimbursement of any such Class A Investor
               Charge-Offs for the Due Period with respect to the applicable
               Distribution Date to the applicable amount on schedules prepared
               by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



       (xxii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Class A Investor Charge-
               Offs, if any, by which the principal balance of the Certificates
               exceeds the Class A Invested Amount as of the end of the day on
               the Record Date with respect to the applicable Distribution Date
               and noted agreement;

      (xxiii)       compared the amount of the Collateral Charge-Offs for the
               Due Period with respect to the applicable Distribution Date to
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (xxiv)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds by the Trust and the amount of the
               Interchange Monthly Servicing Fee payable to the Servicer for the
               applicable Distribution Date and noted agreement;

        (xxv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

       (xxvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account as of the end of the day on the applicable
               Distribution Date, after giving effect to all withdrawals,
               deposits and payments to be made on such Distribution Date (the
               "Available Cash Collateral Amount" for the next Distribution
               Date) to the applicable amount on schedules prepared by the
               Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



      (xxvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xxvi) above as a percentage of the Class A Invested
               Amount of the Certificates, after giving effect to all reductions
               thereof on the applicable Distribution Date and noted agreement;

     (xxviii)       compared the Collateral Invested Amount for the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

       (xxix)       compared the Collateral Invested Amount, after giving effect
               to all withdrawals, deposits and payments on the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

        (xxx)       recomputed the total Enhancement for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

       (xxxi)       recomputed the total Enhancement, after giving effect to all
               withdrawals, deposits and payments, for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

      (xxxii)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

     (xxxiii)       have been informed by management of the Servicer that Series
               1995-N was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 11
March 14, 1997



               applicable Due Periods on the Certificateholder's Payment Date
               Statement.

     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1995-N was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 12
March 14, 1997



(3) the assumptions set forth in the Agreement and the Supplement to the
Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

Alpine Securitization Corporation

               Re:  First Chicago Master Trust II, Series 1995-O

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-O ("Series 1995-O").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1995-O, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997



               Distribution Date in respect of principal to amounts on schedules
               prepared by the Servicer and noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1996, with
        respect to Series 1995-O, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated June 1, 1995, we:

          (i)       recomputed the total amount of the distribution to the Class
               A Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and 
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



               interest on the Class A Certificates, per $1,000 interest, and
               noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Series 1995-O Certificates and noted
               agreement;

          (v)       compared the aggregate amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates with the amount on schedules prepared by the
               Servicer and noted agreement;

         (vi)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates, per $1,000 interest, and noted agreement;

        (vii)       compared the Excess Spread for the Due Period with respect
               to the applicable Distribution Date to amounts accumulated from
               schedules prepared by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



       (viii)       have been informed by management of the Servicer that there
               were no Reallocated Principal Collections for the Due Period with
               respect to the applicable Distribution Date allocated in respect
               of the Class A Certificates;

         (ix)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1995-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1995-O Certificates
               was zero;

          (x)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period;

         (xi)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
               the Certificateholder's Payment Date Statements are correct;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



        (xii)       compared the amount of Principal Receivables in the Trust
               represented by the Series 1995-O Certificates (the "Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       compared the amount of the Principal Receivables in the
               Trust represented by the Class A Certificates (the "Class A
               Invested Amount") for the Due Period with respect to the
               applicable Distribution Date with the amount on schedules
               prepared by the Servicer and noted agreement;

        (xiv)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Series 1995-O Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

         (xv)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Series 1995-O Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the Class A Floating Percentage and the Class A
               Principal Percentage for the Due Period with respect to the
               applicable Distribution Date and noted agreement;

       (xvii)       recomputed the Collateral Floating Percentage and the
               Collateral Principal Percentage for the Due Period with respect
               to the applicable Distribution Date and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



      (xviii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xix)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Series 1995-
               O Certificates (the "Investor Default Amount") and noted
               agreement;

         (xx)       compared the Class A Investor Default Amount and the
               Collateral Investor Default Amount to the amounts on schedules
               prepared by the Servicer and noted agreement;

        (xxi)       compared the amount of the Class A Investor Charge-Offs per
               $1,000 interest after reimbursement of any such Class A Investor
               Charge-Offs for the Due Period with respect to the applicable
               Distribution Date to the applicable amount on schedules prepared
               by the Servicer and noted agreement;

       (xxii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Class A Investor Charge-
               Offs, if any, by which the principal balance of the Certificates
               exceeds the Class A Invested Amount as of the end of the day on
               the Record Date with respect to the applicable Distribution Date
               and noted agreement;
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



      (xxiii)       compared the amount of the Collateral Charge-Offs for the
               Due Period with respect to the applicable Distribution Date to
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (xxiv)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds by the Trust and the amount of the
               Interchange Monthly Servicing Fee payable to the Servicer for the
               applicable Distribution Date and noted agreement;

        (xxv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

       (xxvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account as of the end of the day on the applicable
               Distribution Date, after giving effect to all withdrawals,
               deposits and payments to be made on such Distribution Date (the
               "Available Cash Collateral Amount" for the next Distribution
               Date) to the applicable amount on schedules prepared by the
               Servicer and noted agreement;

      (xxvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xxvi) above as a percentage of the Class A Invested
               Amount of the Certificates after giving effect to all reductions
               thereof on the applicable Class A Distribution Date and noted
               agreement;

     (xxviii)       compared the Collateral Invested Amount for the applicable
               Distribution Date to the amount on
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



               schedules prepared by the Servicer and noted agreement;

       (xxix)       compared the Collateral Invested Amount, after giving effect
               to all withdrawals, deposits and payments on the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

        (xxx)       recomputed the total Enhancement for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

       (xxxi)       recomputed the total Enhancement, after giving effect to all
               withdrawals, deposits and payments, for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

      (xxxii)       recomputed the Pool Factor as defined by Paragraph C. of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

     (xxxiii)       have been informed by management of the Servicer that Series
               1995-O was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.

     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1995-O was outstanding,
        various instances of mispostings, delays in the posting
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 11
March 14, 1997



          of cardholder transactions and system problems occurred related to the
          processing of cardholder payments and other transactions. These
          instances may have resulted in the misstatement of the information
          included on the reports generated from the cardholder accounting
          system, as well as the information included in each Monthly Servicer's
          Certificate and each Certificateholder's Payment Date Statement for
          each Due Period in 1996. We have also received representation from
          management of the Servicer that all misstatements were corrected when
          the adjustment was to the benefit of the cardholder. Management's
          representation also indicated that the aggregate dollar impact of
          identified mispostings and delays in the posting of cardholder
          transactions for the entire securitized Portfolio, which were
          subsequently corrected in the following month, does not exceed
          $34,000,000. Management has indicated that these mispostings and
          delays in posting did not result in the forfeiture of finance charge
          receivables allocable to the Certificateholders. The aggregate dollar
          impact of system problems for the entire securitized Portfolio was
          approximately $1,006,000. These system problems did not result in the
          forfeiture of finance charge receivables allocable to the
          Certificateholders. In management's opinion, these instances of
          mispostings, delays in the posting of cardholder transactions and
          system problems are not material, individually or in the aggregate, to
          the information disclosed in the respective Monthly Servicer's
          Certificates and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.
<PAGE>
 
FCC National Bank
Norwest Bank Minnesota,
 National Association
Page 12
March 14, 1997



This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Credit Suisse
 New York Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders

Alpine Securitization Corporation

               Re:  First Chicago Master Trust II, Series 1995-P

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $571,428,572 of Floating Rate
Credit Card Certificates Series 1995-P ("Series 1995-P").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.

For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of January through December, 1996,
        with respect to Series 1995-P, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the applicable
               Interest Period divided by 360 and the applicable Certificate
               Rate as provided by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997



        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of January through December, 1995, with
        respect to Series 1995-P, referred to in Section 5.02(a) of, and Exhibit
        B to, the Supplement to the Agreement dated June 1, 1995, we:

          (i)       recomputed the total amount of the distribution to the Class
               A Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



               Statement in respect of principal and interest on the Class A
               Certificates, per $1,000 interest, and noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Series 1995-P Certificates and noted
               agreement;

          (v)       compared the aggregate amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates with the amount on schedules prepared by the
               Servicer and noted agreement;

         (vi)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates, per $1,000 interest, and noted agreement;

        (vii)       compared the Excess Spread for the Due Period with respect
               to the applicable Distribution Date to amounts 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



               accumulated from schedules prepared by the Servicer and noted
               agreement;

       (viii)       have been informed by management of the Servicer that there
               were no Reallocated Principal Collections for the Due Period with
               respect to the applicable Distribution Date allocated in respect
               of the Class A Certificates;

         (ix)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1995-P Certificates
               was zero;

          (x)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period.

         (xi)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable Distribution Date (which
               reflects the Principal Receivables represented by the
               Exchangeable Seller's Certificate and by the Investor
               Certificates of all Series) to amounts on schedules prepared by
               the Servicer and noted agreement for all Certificateholder's
               Payment Date Statements, except for a difference of $89,551.96
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



               and $5,047.68 in the July, 1996 and November, 1996
               Certificateholder's Payment Date Statements, respectively, and
               according to management of the Servicer, the amounts reflected in
               the Certificateholder's Payment Date Statements are correct;

        (xii)       compared the amount of Principal Receivables in the Trust
               represented by the Series 1995-P Certificates (the "Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       compared the amount of Principal Receivables in the Trust
               represented by the Class A Certificates (the "Class A Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

        (xiv)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Series 1995-P Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

         (xv)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Series 1995-P Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

        (xvi)       recomputed the Class A Floating Percentage and the Class A
               Principal percentage for the Due Period with respect to the
               applicable Distribution Date and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



       (xvii)       recomputed the Collateral Floating Percentage and the
               Collateral Principal Percentage for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

      (xviii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xix)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Series 1995-
               P Certificates (the "Investor Default Amount") and noted
               agreement;

         (xx)       compared the Class A Investor Default Amount and the
               Collateral Investor Default Amount to the amounts on schedules
               prepared by the Servicer and noted agreement;

        (xxi)       compared the amount of the Class A Investor Charge-Offs per
               $1,000 interest after reimbursement of any such Class A Investor
               Charge-Offs for the Due Period with respect to the applicable
               Distribution Date to the applicable amount on schedules prepared
               by the Servicer and noted agreement;

       (xxii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Class A Investor Charge-
               Offs, if any, by which the principal balance of the Certificates
               exceeds the Class A Invested 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



               Amount as of the end of the day on the Record Date with respect
               to the applicable Distribution Date and noted agreement;

      (xxiii)       compared the amount of the Collateral Charge-Offs for the
               Due Period with respect to the applicable Distribution Date to
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (xxiv)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds by the Trust and the amount of the
               Interchange Monthly Servicing Fee payable to the Servicer for the
               applicable Distribution Date and noted agreement;

        (xxv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

       (xxvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account as of the end of the day on the applicable
               Distribution Date, after giving effect to all withdrawals,
               deposits and payments to be made on such Distribution Date (the
               "Available Cash Collateral Amount" for the next Distribution
               Date) to the applicable amount on schedules prepared by the
               Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



      (xxvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xxvi) above as a percentage of the Class A Invested
               Amount of the Certificates, after giving effect to all reductions
               thereof on the applicable Distribution Date and noted agreement;

     (xxviii)       compared the Collateral Invested Amount for the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

       (xxix)       compared the Collateral Invested Amount, after giving effect
               to all withdrawals, deposits and payments on the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

        (xxx)       recomputed the total Enhancement for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

       (xxxi)       recomputed the total Enhancement, after giving effect to all
               withdrawals, deposits and payments, for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

      (xxxii)       recomputed the Pool Factor as defined by Paragraph C of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

     (xxxiii)       have been informed by management of the Servicer that Series
               1995-P was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 11
March 14, 1997



               Due Periods on the Certificateholder's Payment Date
               Statement.

     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1995-P was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 12
March 14, 1997



Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other matters might
have come to our attention that would have been reported to you.  This letter
relates only to the elements specified above and does not extend to any
financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

The Fuji Bank, Limited
 Chicago Branch

FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders


               Re:  First Chicago Master Trust II, Series 1996-Q

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $1,028,571,429 of Floating
Rate Asset Backed Certificates Series 1996-Q ("Series 1996-Q").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of September through December, 1996,
        with respect to Series 1996-Q, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement; we also noted that Series 1996-Q was issued on
               September, 25 1996, and the interest for the September 1996 Due
               Period was paid along with the interest from the October 1996 Due
               Period;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement; we also noted that Series 1996-Q was issued on
               September 25, 1996, and this fee was computed based on a 6-day
               period for the September 1996 Due Period and paid along with the
               fee from the October 1996 Due Period;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997

               applicable Interest Period divided by 360 and the applicable
               Certificate Rate as provided by the Servicer and noted agreement;
               we also noted that Series 1996-Q was issued on September 25,
               1996, and this interest was computed based on a 20-day period for
               the September 1996 Due Period as well as paid along with the
               interest from the October 1996 Due Period;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of September through December, 1996,
        with respect to Series 1996-Q, referred to in Section 5.02(a) of, and
        Exhibit B to, the Supplement to the Agreement dated September 1, 1996,
        we:
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



          (i)       recomputed the total amount of the distribution to the Class
               A Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Class A Certificates,
               per $1,000 interest, and noted agreement;

        (iii)        recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Series 1996-Q Certificates and noted
               agreement;

          (v)       compared the aggregate amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates with the amount on schedules prepared by the
               Servicer and noted agreement;

         (vi)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



               applicable Distribution Date which were allocated in respect of
               the Class A Certificates, per $1,000 interest, and noted
               agreement;

        (vii)       compared the Excess Spread for the Due Period with respect
               to the applicable Distribution Date to amounts accumulated from
               schedules prepared by the Servicer and noted agreement;

       (viii)       have been informed by management of the Servicer that there
               were no Reallocated Principal Collections for the Due Period with
               respect to the applicable Distribution Date allocated in respect
               of the Class A Certificates;

         (ix)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1996-Q Certificates
               was zero;

          (x)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period.

         (xi)   compared the Aggregate Principal Receivables for the Due Period
               with respect to the applicable 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



               Distribution Date (which reflects the Principal Receivables
               represented by the Exchangeable Seller's Certificate and by the
               Investor Certificates of all Series) to amounts on schedules
               prepared by the Servicer and noted agreement for all
               Certificateholder's Payment Date Statements, except for a
               difference of $89,551.96 and $5,047.68 in the July, 1996 and
               November, 1996 Certificateholder's Payment Date Statements,
               respectively, and according to management of the Servicer, the
               amounts reflected in the Certificateholder's Payment Date
               Statements are correct;

        (xii)       compared the amount of Principal Receivables in the Trust
               represented by the Series 1996-Q Certificates (the "Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       compared the amount of Principal Receivables in the Trust
               represented by the Class A Certificates (the "Class A Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

        (xiv)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Series 1996-Q Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

         (xv)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Series 1996-Q Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



        (xvi)       recomputed the Class A Floating Percentage and the Class A
               Principal percentage for the Due Period with respect to the
               applicable Distribution Date and noted agreement;

       (xvii)       recomputed the Collateral Floating Percentage and the
               Collateral Principal Percentage for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

      (xviii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xix)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Series 1996-
               Q Certificates (the "Investor Default Amount") and noted
               agreement;

         (xx)       compared the Class A Investor Default Amount and the
               Collateral Investor Default Amount to the amounts on schedules
               prepared by the Servicer and noted agreement;

        (xxi)       compared the amount of the Class A Investor Charge-Offs per
               $1,000 interest after reimbursement of any such Class A Investor
               Charge-Offs for the Due Period with respect to the applicable
               Distribution Date to the applicable amount on schedules prepared
               by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



       (xxii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Class A Investor Charge-
               Offs, if any, by which the principal balance of the Certificates
               exceeds the Class A Invested Amount as of the end of the day on
               the Record Date with respect to the applicable Distribution Date
               and noted agreement;

      (xxiii)       compared the amount of the Collateral Charge-Offs for the
               Due Period with respect to the applicable Distribution Date to
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (xxiv)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds by the Trust and the amount of the
               Interchange Monthly Servicing Fee payable to the Servicer for the
               applicable Distribution Date and noted agreement; we also noted
               that Series 1996-Q was issued on September 25,1996, and this fee
               was computed based on a 6-day period for the September 1996 Due
               Period;

        (xxv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

       (xxvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account as of the end of the day on the applicable
               Distribution Date, after giving effect to all withdrawals,
               deposits and payments to be made on such Distribution Date (the
               "Available Cash Collateral Amount" for the next Distribution
               Date) to the applicable amount on schedules prepared by the
               Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



      (xxvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xxvi) above as a percentage of the Class A Invested
               Amount of the Certificates, after giving effect to all reductions
               thereof on the applicable Distribution Date and noted agreement;

     (xxviii)       compared the Collateral Invested Amount for the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

       (xxix)       compared the Collateral Invested Amount, after giving effect
               to all withdrawals, deposits and payments on the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

        (xxx)       recomputed the total Enhancement for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

       (xxxi)       recomputed the total Enhancement, after giving effect to all
               withdrawals, deposits and payments, for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

      (xxxii)       recomputed the Pool Factor as defined by Paragraph C of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

     (xxxiii)       have been informed by management of the Servicer that Series
               1996-Q was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 11
March 14, 1997



     3.        We have received representation from management of the Servicer
          that during all Due Periods in 1996 that Series 1996-Q was
          outstanding, various instances of mispostings, delays in the posting
          of cardholder transactions and system problems occurred related to the
          processing of cardholder payments and other transactions. These
          instances may have resulted in the misstatement of the information
          included on the reports generated from the cardholder accounting
          system, as well as the information included in each Monthly Servicer's
          Certificate and each Certificateholder's Payment Date Statement for
          each Due Period in 1996. We have also received representation from
          management of the Servicer that all misstatements were corrected when
          the adjustment was to the benefit of the cardholder. Management's
          representation also indicated that the aggregate dollar impact of
          identified mispostings and delays in the posting of cardholder
          transactions for the entire securitized Portfolio, which were
          subsequently corrected in the following month, does not exceed
          $34,000,000. Management has indicated that these mispostings and
          delays in posting did not result in the forfeiture of finance charge
          receivables allocable to the Certificateholders. The aggregate dollar
          impact of system problems for the entire securitized Portfolio was
          approximately $1,006,000. These system problems did not result in the
          forfeiture of finance charge receivables allocable to the
          Certificateholders. In management's opinion, these instances of
          mispostings, delays in the posting of cardholder transactions and
          system problems are not material, individually or in the aggregate, to
          the information disclosed in the respective Monthly Servicer's
          Certificates and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 12
March 14, 1997



matters might have come to our attention that would have been reported to you.
This letter relates only to the elements specified above and does not extend to
any financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Union Bank of Switzerland
 New York Branch
 
FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders


               Re:  First Chicago Master Trust II, Series 1996-R

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $457,142,858 of Floating Rate
Asset Backed Certificates Series 1996-R ("Series 1996-R").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of November through December, 1996,
        with respect to Series 1996-R, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement; we also noted that Series 1996-R was issued on
               November 26, 1996, and the interest for the November 1996 Due
               Period was paid along with the interest from the December 1996
               Due Period;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement; we also noted that Series 1996-R was issued on
               November 26, 1996, and this fee was computed based on a 5-day
               period for the November 1996 Due Period and paid along with the
               fee from the December 1996 Due Period;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997


               applicable Interest Period divided by 360 and the applicable
               Certificate Rate as provided by the Servicer and noted agreement;
               we also noted that Series 1996-R was issued on November 26, 1996,
               and this interest was computed based on a 20-day period for the
               November 1996 Due Period as well as paid along with the interest
               from the December 1996 Due Period;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of November through December, 1996,
        with respect to Series 1996-R, referred to in Section 5.02(a) of, and
        Exhibit B to, the Supplement to the Agreement dated November 1, 1996,
        we:
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



          (i)       recomputed the total amount of the distribution to the Class
               A Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Class A Certificates,
               per $1,000 interest, and noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Series 1996-R Certificates and noted
               agreement;

          (v)       compared the aggregate amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates with the amount on schedules prepared by the
               Servicer and noted agreement;

         (vi)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997

               applicable Distribution Date which were allocated in respect of
               the Class A Certificates, per $1,000 interest, and noted
               agreement;

        (vii)       compared the Excess Spread for the Due Period with respect
               to the applicable Distribution Date to amounts accumulated from
               schedules prepared by the Servicer and noted agreement;

       (viii)       have been informed by management of the Servicer that there
               were no Reallocated Principal Collections for the Due Period with
               respect to the applicable Distribution Date allocated in respect
               of the Class A Certificates;

         (ix)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1996-R Certificates
               was zero;

          (x)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period.

         (xi)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997


               Distribution Date (which reflects the Principal Receivables
               represented by the Exchangeable Seller's Certificate and by the
               Investor Certificates of all Series) to amounts on schedules
               prepared by the Servicer and noted agreement for all
               Certificateholder's Payment Date Statements, except for a
               difference of $89,551.96 and $5,047.68 in the July, 1996 and
               November, 1996 Certificateholder's Payment Date Statements,
               respectively, and according to management of the Servicer, the
               amounts reflected in the Certificateholder's Payment Date
               Statements are correct;

        (xii)       compared the amount of Principal Receivables in the Trust
               represented by the Series 1996-R Certificates (the "Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       compared the amount of Principal Receivables in the Trust
               represented by the Class A Certificates (the "Class A Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

        (xiv)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Series 1996-R Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

         (xv)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Series 1996-R Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



        (xvi)       recomputed the Class A Floating Percentage and the Class A
               Principal percentage for the Due Period with respect to the
               applicable Distribution Date and noted agreement;

       (xvii)       recomputed the Collateral Floating Percentage and the
               Collateral Principal Percentage for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

      (xviii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xix)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Series 1996-
               R Certificates (the "Investor Default Amount") and noted
               agreement;

         (xx)       compared the Class A Investor Default Amount and the
               Collateral Investor Default Amount to the amounts on schedules
               prepared by the Servicer and noted agreement;

        (xxi)       compared the amount of the Class A Investor Charge-Offs per
               $1,000 interest after reimbursement of any such Class A Investor
               Charge-Offs for the Due Period with respect to the applicable
               Distribution Date to the applicable amount on schedules prepared
               by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997


       (xxii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Class A Investor Charge-
               Offs, if any, by which the principal balance of the Certificates
               exceeds the Class A Invested Amount as of the end of the day on
               the Record Date with respect to the applicable Distribution Date
               and noted agreement;

      (xxiii)       compared the amount of the Collateral Charge-Offs for the
               Due Period with respect to the applicable Distribution Date to
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (xxiv)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds by the Trust and the amount of the
               Interchange Monthly Servicing Fee payable to the Servicer for the
               applicable Distribution Date and noted agreement; we also noted
               that Series 1996-R was issued on November 26,1996, and this fee
               was computed based on a 5-day period for the November 1996 Due
               Period;

        (xxv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

       (xxvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account as of the end of the day on the applicable
               Distribution Date, after giving effect to all withdrawals,
               deposits and payments to be made on such Distribution Date (the
               "Available Cash Collateral Amount" for the next Distribution
               Date) to the applicable amount on schedules prepared by the
               Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997


      (xxvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xxvi) above as a percentage of the Class A Invested
               Amount of the Certificates, after giving effect to all reductions
               thereof on the applicable Distribution Date and noted agreement;

     (xxviii)       compared the Collateral Invested Amount for the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

       (xxix)       compared the Collateral Invested Amount, after giving effect
               to all withdrawals, deposits and payments on the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

        (xxx)       recomputed the total Enhancement for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

       (xxxi)       recomputed the total Enhancement, after giving effect to all
               withdrawals, deposits and payments, for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

      (xxxii)       recomputed the Pool Factor as defined by Paragraph C of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

     (xxxiii)       have been informed by management of the Servicer that Series
               1996-R was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 11
March 14, 1997


     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1996-R was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 12
March 14, 1997


matters might have come to our attention that would have been reported to you.
This letter relates only to the elements specified above and does not extend to
any financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,



Arthur Andersen LLP
<PAGE>
 
March 14, 1997

Moody's Investors Service, Inc.

Standard and Poor's Corporation

Fitch Investors Service, Inc.

Union Bank of Switzerland
 New York Branch
 
FCC National Bank,
 Seller and Servicer

Norwest Bank Minnesota, National
 Association, Trustee on behalf
 of the Certificateholders


               Re:  First Chicago Master Trust II, Series 1996-S

Ladies and Gentlemen:

This letter is written at your request pursuant to Section 3.06(b) of the
Pooling and Servicing Agreement dated as of June 1, 1990, as amended and
supplemented (the "Agreement") between FCC National Bank, Seller and Servicer
(the "Servicer") and Norwest Bank Minnesota, National Association, Trustee on
behalf of the Certificateholders of the First Chicago Master Trust II (the
"Trust"), relating to the issuance by the Trust of $800,000,000 of Floating Rate
Asset Backed Certificates Series 1996-S ("Series 1996-S").  In connection
therewith, we have read Sections 3.04(b) of the Agreement and 5.02(a) of the
Supplement to the Agreement, the definitions of terms relating thereto, and such
other provisions of the Agreement as we deemed necessary for the purposes of
this letter.  All terms herein are used with the meaning as defined in the
Agreement and Supplement.  All amounts indicated as "recomputed" herein were
based on information from the computer reports of the Servicer, generated from
the cardholder accounting system, or information obtained from the Prospectus.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 2
March 14, 1997



For purposes of this letter, we performed the following agreed-upon procedures:

     1.        With respect to the amounts shown on the Monthly Servicer's
        Certificates related to the months of November through December, 1996,
        with respect to Series 1996-S, referred to in Section 3.04(b) of, and
        Exhibit D to, the Agreement, we:

          (i)       compared the aggregate amount of Collections processed for
               the Due Period for the applicable Distribution Date with amounts
               on schedules prepared by the Servicer and noted agreement;

         (ii)       compared the aggregate amount of Collections allocated to
               Principal Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

        (iii)       compared the aggregate amount of Collections allocated to
               Finance Charge Receivables for the Due Period for the applicable
               Distribution Date with amounts on schedules prepared by the
               Servicer and noted agreement;

         (iv)       recomputed, based on amounts accumulated from the computer
               reports of the Servicer, the aggregate Interchange Amounts for
               the applicable Distribution Date and noted agreement;

          (v)       recomputed the Invested Percentage of Collections allocated
               to Principal Receivables for the Due Period and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 3
March 14, 1997



         (vi)       recomputed the Invested Percentage of Collections allocated
               to Finance Charge Receivables (including Interchange) for the Due
               Period and noted agreement;

        (vii)       recomputed the Invested Percentage with respect to the
               Investor Default Amount for the Due Period and noted agreement;

       (viii)       compared the aggregate amount of drawings or payments, if
               any, under the Enhancement, required to be made on the next
               succeeding Distribution Date to amounts on schedules prepared by
               the Servicer and noted agreement;

         (ix)       compared the amount of interest due on the Cash Collateral
               Account loan required to be paid on the applicable Distribution
               Date to amounts on schedules prepared by the Servicer and noted
               agreement; we also noted that Series 1996-S was issued on
               November 26, 1996, and the interest for the November 1996 Due
               Period was paid along with the interest from the December 1996
               Due Period;

          (x)       recomputed the portion of the Monthly Servicing Fee payable
               from Available Funds and the Interchange Monthly Servicing Fee
               and summed them to arrive at the Monthly Servicing Fee required
               to be paid on the next succeeding Distribution Date and noted
               agreement; we also noted that Series 1996-S was issued on
               November 26, 1996, and this fee was computed based on a 5-day
               period for the November 1996 Due Period and paid along with the
               fee from the December 1996 Due Period;

         (xi)       recomputed the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of interest based upon the number of days in the 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 4
March 14, 1997



               applicable Interest Period divided by 360 and the applicable
               Certificate Rate as provided by the Servicer and noted agreement;
               we also noted that Series 1996-S was issued on November 26, 1996,
               and this interest was computed based on a 20-day period for the
               November 1996 Due Period as well as paid along with the interest
               from the December 1996 Due Period;

        (xii)       compared the aggregate amount payable to Investor
               Certificateholders on the succeeding Distribution Date in respect
               of principal to amounts on schedules prepared by the Servicer and
               noted agreement;

       (xiii)       recomputed the excess, if any, of the First Chicago Amount
               over the Aggregate Principal Receivables required to be
               maintained pursuant to the Agreement and noted agreement;

        (xiv)       recomputed the First Chicago Amount for the Due Period
               divided by Aggregate Principal Receivables for the Due Period and
               noted agreement;

         (xv)       compared the Minimum First Chicago Interest Percentage to
               the percent found in Section 3 of the Supplement to the Agreement
               and noted agreement; and

        (xvi)       compared the number of newly originated accounts during each
               preceding calendar month with the corresponding amounts taken
               from a computer summary report and noted agreement.

     2.        With respect to the monthly Certificateholder's Payment Date
        Statements related to the months of November through December, 1996,
        with respect to Series 1996-S, referred to in Section 5.02(a) of, and
        Exhibit B to, the Supplement to the Agreement dated November 1, 1996,
        we:
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 5
March 14, 1997



          (i)       recomputed the total amount of the distribution to the Class
               A Certificateholders on the applicable Payment Date, per $1,000
               interest, and noted agreement;

         (ii)       recomputed the amount of the distribution set forth in
               paragraph A.1. of the Certificateholder's Payment Date Statement
               in respect of principal and interest on the Class A Certificates,
               per $1,000 interest, and noted agreement;

        (iii)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage of each Series,
               the aggregate amount of Collections of Receivables processed for
               the Due Period with respect to the applicable Distribution Date
               which were allocated in respect of the Investor Certificates of
               all Series and noted agreement;

         (iv)       recomputed, based on amounts on schedules prepared by the
               Servicer and the applicable Invested Percentage, the aggregate
               amount of Collections of Receivables processed for the Due Period
               with respect to the applicable Distribution Date which were
               allocated in respect of the Series 1996-S Certificates and noted
               agreement;

          (v)       compared the aggregate amount of Collections of Receivables
               processed for the Due Period with respect to the applicable
               Distribution Date which were allocated in respect of the Class A
               Certificates with the amount on schedules prepared by the
               Servicer and noted agreement;

         (vi)       recomputed the amount of Collections of Receivables
               processed for the Due Period with respect to the 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 6
March 14, 1997



               applicable Distribution Date which were allocated in respect of
               the Class A Certificates, per $1,000 interest, and noted
               agreement;

        (vii)       compared the Excess Spread for the Due Period with respect
               to the applicable Distribution Date to amounts accumulated from
               schedules prepared by the Servicer and noted agreement;

       (viii)       have been informed by management of the Servicer that there
               were no Reallocated Principal Collections for the Due Period with
               respect to the applicable Distribution Date allocated in respect
               of the Class A Certificates;

         (ix)       noted, based on amounts on schedules prepared by the
               Servicer that none of Series 1994-I, 1994-J, 1994-K, 1994-L, 
               1995-M, 1995-N, 1995-O, 1995-P, 1996-Q, 1996-R, and 1996-S (for
               the months each respective Series was outstanding during 1996)
               had a Deficiency of Finance Charge Receivables allocated in
               respect of the Certificates, and as such, the Excess Finance
               Charges allocated in respect of the Series 1996-S Certificates
               was zero;

          (x)       have been informed by management of the Servicer that as of
               the November 1996 Due Period, Series 1994-I was in controlled
               amortization. Management indicated that the amount of principal
               collections was sufficient to cover the amount owed to Series
               1994-I Certificateholders during its amortization period, and, as
               such, no sharing of Excess Principal Collections occurred as of
               the end of the December 1996 Due Period.

         (xi)       compared the Aggregate Principal Receivables for the Due
               Period with respect to the applicable 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 7
March 14, 1997



               Distribution Date (which reflects the Principal Receivables
               represented by the Exchangeable Seller's Certificate and by the
               Investor Certificates of all Series) to amounts on schedules
               prepared by the Servicer and noted agreement for all
               Certificateholder's Payment Date Statements, except for a
               difference of $89,551.96 and $5,047.68 in the July, 1996 and
               November, 1996 Certificateholder's Payment Date Statements,
               respectively, and according to management of the Servicer, the
               amounts reflected in the Certificateholder's Payment Date
               Statements are correct;

        (xii)       compared the amount of Principal Receivables in the Trust
               represented by the Series 1996-S Certificates (the "Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

       (xiii)       compared the amount of Principal Receivables in the Trust
               represented by the Class A Certificates (the "Class A Invested
               Amount") for the Due Period with respect to the applicable
               Distribution Date with the amount on schedules prepared by the
               Servicer and noted agreement;

        (xiv)       recomputed the Invested Percentage with respect to Finance
               Charge Receivables (including Interchange) and Defaulted
               Receivables for the Series 1996-S Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;

         (xv)       recomputed the Invested Percentage with respect to Principal
               Receivables for the Series 1996-S Certificates for the Due Period
               with respect to the applicable Distribution Date and noted
               agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 8
March 14, 1997



        (xvi)       recomputed the Class A Floating Percentage and the Class A
               Principal percentage for the Due Period with respect to the
               applicable Distribution Date and noted agreement;

       (xvii)       recomputed the Collateral Floating Percentage and the
               Collateral Principal Percentage for the Due Period with respect
               to the applicable Distribution Date and noted agreement;

      (xviii)       compared the aggregate amount of outstanding balances in the
               Accounts which were 30 or more days delinquent as of the end of
               the Due Period for the applicable Distribution Date to amounts
               accumulated from the computer reports of the Servicer and noted
               agreement;

        (xix)       recomputed, based on amounts on schedules prepared by the
               Servicer, the aggregate amount of all Defaulted Receivables
               written off as uncollectible during the Due Period with respect
               to the applicable Distribution Date allocable to the Series 1996-
               S Certificates (the "Investor Default Amount") and noted
               agreement;

         (xx)       compared the Class A Investor Default Amount and the
               Collateral Investor Default Amount to the amounts on schedules
               prepared by the Servicer and noted agreement;

        (xxi)       compared the amount of the Class A Investor Charge-Offs per
               $1,000 interest after reimbursement of any such Class A Investor
               Charge-Offs for the Due Period with respect to the applicable
               Distribution Date to the applicable amount on schedules prepared
               by the Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 9
March 14, 1997



       (xxii)       recomputed, based on amounts on schedules prepared by the
               Servicer, the amount attributable to Class A Investor Charge-
               Offs, if any, by which the principal balance of the Certificates
               exceeds the Class A Invested Amount as of the end of the day on
               the Record Date with respect to the applicable Distribution Date
               and noted agreement;

      (xxiii)       compared the amount of the Collateral Charge-Offs for the
               Due Period with respect to the applicable Distribution Date to
               the amount on schedules prepared by the Servicer and noted
               agreement;

       (xxiv)       recomputed the amount of the Monthly Servicing Fee payable
               from Available Funds by the Trust and the amount of the
               Interchange Monthly Servicing Fee payable to the Servicer for the
               applicable Distribution Date and noted agreement; we also noted
               that Series 1996-S was issued on November 26, 1996, and this fee
               was computed based on a 5-day period for the November 1996 Due
               Period;

        (xxv)       compared the amount, if any, withdrawn from the Cash
               Collateral Account for the applicable Distribution Date (the
               "Withdrawal Amount") to the applicable amount on schedules
               prepared by the Servicer and noted agreement;

       (xxvi)       compared the amount available to be withdrawn from the Cash
               Collateral Account as of the end of the day on the applicable
               Distribution Date, after giving effect to all withdrawals,
               deposits and payments to be made on such Distribution Date (the
               "Available Cash Collateral Amount" for the next Distribution
               Date) to the applicable amount on schedules prepared by the
               Servicer and noted agreement;
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 10
March 14, 1997



      (xxvii)       recomputed the Available Cash Collateral Amount as computed
               in item (xxvi) above as a percentage of the Class A Invested
               Amount of the Certificates, after giving effect to all reductions
               thereof on the applicable Distribution Date and noted agreement;

     (xxviii)       compared the Collateral Invested Amount for the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

       (xxix)       compared the Collateral Invested Amount, after giving effect
               to all withdrawals, deposits and payments on the applicable
               Distribution Date to the amount on schedules prepared by the
               Servicer and noted agreement;

        (xxx)       recomputed the total Enhancement for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

       (xxxi)       recomputed the total Enhancement, after giving effect to all
               withdrawals, deposits and payments, for the applicable
               Distribution Date based on amounts on schedules prepared by the
               Servicer and noted agreement;

      (xxxii)       recomputed the Pool Factor as defined by Paragraph C of the
               Certificateholder's Payment Date Statement and noted agreement;
               and

     (xxxiii)       have been informed by management of the Servicer that Series
               1996-S was not in controlled amortization or rapid amortization
               through the end of the December 1996 Due Period and, as such, the
               Deficit Controlled Amortization Amount indicated was zero for all
               applicable Due Periods on the Certificateholder's Payment Date
               Statement.
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 11
March 14, 1997



     3.        We have received representation from management of the Servicer
        that during all Due Periods in 1996 that Series 1996-S was outstanding,
        various instances of mispostings, delays in the posting of cardholder
        transactions and system problems occurred related to the processing of
        cardholder payments and other transactions. These instances may have
        resulted in the misstatement of the information included on the reports
        generated from the cardholder accounting system, as well as the
        information included in each Monthly Servicer's Certificate and each
        Certificateholder's Payment Date Statement for each Due Period in 1996.
        We have also received representation from management of the Servicer
        that all misstatements were corrected when the adjustment was to the
        benefit of the cardholder. Management's representation also indicated
        that the aggregate dollar impact of identified mispostings and delays in
        the posting of cardholder transactions for the entire securitized
        Portfolio, which were subsequently corrected in the following month,
        does not exceed $34,000,000. Management has indicated that these
        mispostings and delays in posting did not result in the forfeiture of
        finance charge receivables allocable to the Certificateholders. The
        aggregate dollar impact of system problems for the entire securitized
        Portfolio was approximately $1,006,000. These system problems did not
        result in the forfeiture of finance charge receivables allocable to the
        Certificateholders. In management's opinion, these instances of
        mispostings, delays in the posting of cardholder transactions and system
        problems are not material, individually or in the aggregate, to the
        information disclosed in the respective Monthly Servicer's Certificates
        and Certificateholder's Payment Date Statements.

The foregoing procedures do not constitute an audit made in accordance with
generally accepted auditing standards.  Also, they would not necessarily reveal
matters of significance.  Accordingly, we make no representations and express no
opinion as to:  (1) questions of legal interpretation or the sufficiency of the
foregoing procedures for your purposes; (2) the sufficiency of the requirements
of the Agreement and the Supplement to the Agreement; and (3) the assumptions
set forth in the Agreement and the Supplement to the Agreement.

Because the above procedures do not constitute an audit made in accordance with
generally accepted auditing standards, we do not express an opinion on the
Monthly Servicer's Certificate and the Certificateholder's Payment Date
Statement or any of the elements referred to above.  Had we performed additional
procedures or had we made an audit of the financial statements of the Servicer
in accordance with generally accepted auditing standards, other 
<PAGE>
 
FCC National Bank

Norwest Bank Minnesota,
 National Association
Page 12
March 14, 1997



matters might have come to our attention that would have been reported to you.
This letter relates only to the elements specified above and does not extend to
any financial statements of the Servicer taken as a whole.

This letter is intended solely for the information of the above addressees in
connection with Section 3.06(b) of the Agreement and 5.02(a) of the Supplement
to the Agreement, and, without our prior consent, is not to be used, circulated,
quoted or otherwise referred to within or without this group for any other
purpose.  This letter is not to be referred to in whole or in part in any
document, except that reference may be made to it in the Form 10-K for the First
Chicago Master Trust II.

Very truly yours,

Arthur Andersen LLP

<PAGE>
 
                                                                       EXHIBIT 3
                                                                       ---------


                      Supplementary Master Trust II Data


Master Trust II

<TABLE> 
<S>                                                                            <C> 
(i)  6.25% Asset Backed Certificates Series 1992-E

          (A)  The total amount of cash distributed to Series 1992-E
               Certificateholders in 1996, per $1,000  of Series 1992-E
               Certificates....................................................$          62.50

          (B)  The total amount of the distribution set forth in paragraph (i) 
               (A) which represents principal payments on the Series 1992-E
               Certificates....................................................$              0

          (C)  The total amount of the Monthly Servicing Fee paid to the 
               Servicer from the Master Trust II in 1996 with respect to the
               Series 1992-E Certificates......................................$     20,000,000
 
(ii) Floating Rate Asset Backed Certificates Series 1993-F

          (A)  The total amount of cash distributed to Series 1993-F
               Certificateholders in 1996, per $1,000  of Series 1993-F
               Certificates....................................................$          59.14

          (B)  The total amount of the distribution set forth in paragraph (ii)     
               (A) which represents principal payments on the Series 1993-F
               Certificates....................................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from 
               Available Funds paid to the Servicer from the Master Trust II 
               in 1996 with respect to the Series 1993-F 
               Certificates....................................................$      3,500,000
          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series 1993-F 
               Certificates....................................................$     11,172,647
 
(iii) Floating Rate Credit Card Certificates Series 1993-H

          (A)  The total amount of cash distributed to Series 1993-H
               Certificateholders in 1996, per $1,000  of Series 1993-H
               Certificates....................................................$          58.12

          (B)  The total amount of the distribution set forth in paragraph (iii) 
               (A) which represents principal payments on the Series 1993-H
               Certificates....................................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from 
               Available Funds to the Servicer from the Master Trust II in 
               1996 with respect to the Series 1993-H 
               Certificates....................................................$      5,250,000
          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series
               1993-H Certificates.............................................$      8,750,000
</TABLE> 
<PAGE>
 
<TABLE> 
<S>                                                                            <C>  
(iv) Floating Rate Asset Backed Certificates Series 1994-I

          (A)  The total amount of cash distributed to Series 1994-I
               Certificateholders in 1996, per $1,000  of Series 1994-I
               Certificates....................................................$          57.82

          (B)  The total amount of the distribution set forth in paragraph (iv)(A)
               which represents principal payments on the Series 1994-I
               Certificates....................................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1994-I Certificates.......................$      3,750,000

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series
               1994-I Certificates.............................................$      6,250,000
 
(v)  Floating Rate Asset Backed Certificates Series 1994-J

          (A)  The total amount of cash distributed to Series 1994-J
               Certificateholders in 1996, per $1,000  of Series 1994-J
               Certificates....................................................$          58.33

          (B)  The total amount of the distribution set forth in paragraph (v)(A)
               which represents principal payments on the Series 1994-J
               Certificates....................................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1994-J Certificates.......................$      3,750,000

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series
               1994-J Certificates.............................................$      6,250,000
 
(vi) Floating Rate Credit Card Certificates Series 1994-K

          (A)  The total amount of cash distributed to Series 1994-K
               Certificateholders in 1996, per $1,000  of Series 1994-K
               Certificates....................................................$          58.00

          (B)  The total amount of the distribution set forth in paragraph (vi)(A)
               which represents principal payments on the Series 1994-K
               Certificates....................................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1994-K Certificates.......................$      3,750,000

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series
               1994-K Certificates.............................................$      6,250,000
</TABLE>
<PAGE>
 
<TABLE> 
<S>                                                                            <C>  
(vii) 7.15% Credit Card Certificates Series 1994-L

          (A)  The total amount of cash distributed to Series 1994-L
               Certificateholders in 1996, per $1,000  of Series 1994-L
               Certificates....................................................$          71.50

          (B)  The total amount of the distribution set forth in paragraph (vii)(A)
               which represents principal payments on the Series 1994-L
               Certificates....................................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from 
               Available Funds to the Servicer from the Master Trust II in 1996 
               with respect to the Series 1994-L 
               Certificates....................................................$      3,750,000

          (D)  The total amount of the Interchange Monthly Servicing
               Fee payable to the Servicer in 1996 with respect to the
               Series 1994-L Certificates......................................$      6,250,000
 
(viii) Floating Rate Credit Card Certificates Series 1995-M

          (A)  The total amount of cash distributed to Series 1995-M Class A
               Certificateholders in 1996, per $1,000  of Series 1995-M
               Class A Certificates............................................$          58.40

          (B)  The total amount of the distribution set forth in paragraph (viii)(A)
               which represents principal payments on the Series 1995-M
               Class A Certificates............................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from
               Available Funds to the Servicer from the Master Trust II in
               1996 with respect to the Series 1995-M Certificates.............$      4,285,714

          (D)  The total amount of the Interchange Monthly Servicing Fee
               payable to the Servicer in 1996 with respect to the Series
               1995-M Certificates.............................................$      7,142,857
 
(ix) Floating Rate Credit Card Certificates Series 1995-N

          (A)  The total amount of cash distributed to Series 1995-N Class A
               Certificateholders in 1996, per $1,000  of Series 1995-N
               Class A Certificates............................................$          57.59

          (B)  The total amount of the distribution set forth in paragraph (ix)(A)
               which represents principal payments on the Series 1995-N
               Class A Certificates............................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1995-N Certificates.......................$      4,285,714

          (D)  The total amount of the Interchange Monthly Servicing Fee payable to
               the Servicer in 1996 with respect to the Series 1995-N
               Certificates....................................................$      7,142,857
</TABLE>
<PAGE>
 
<TABLE> 
<S>                                                                            <C> 
(x)  Floating Rate Credit Card Certificates Series 1995-O

          (A)  The total amount of cash distributed to Series 1995-O Class A
               Certificateholders in 1996, per $1,000  of Series 1995-O
               Class A Certificates............................................$          58.30

          (B)  The total amount of the distribution set forth in paragraph (x)(A)
               which represents principal payments on the Series 1995-O
               Class A Certificates............................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1995-O Certificates.......................$      4,285,714

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series
               1995-O Certificates.............................................$      7,142,857
 
(xi) Floating Rate Credit Card Certificates Series 1995-P

          (A)  The total amount of cash distributed to Series 1995-P Class A
               Certificateholders in 1996, per $1,000  of Series 1995-P
               Class A Certificates............................................$          57.79

          (B)  The total amount of the distribution set forth in paragraph (xi)(A)
               which represents principal payments on the Series 1995-P
               Class A Certificates............................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1995-P Certificates.......................$      4,285,714

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series
               1995-P Certificates.............................................$      7,142,857
 
(xii)  Floating Rate Asset Backed Certificates Series 1996-Q

          (A)  The total amount of cash distributed to Series 1996-Q Class A
               Certificateholders in 1996, per $1,000  of Series 1996-Q
               Class A Certificates............................................$          12.62

          (B)  The total amount of the distribution set forth in paragraph (xii)(A)
               which represents principal payments on the Series 1996-Q
               Class A Certificates............................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1996-Q Certificates.......................$      1,414,286

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series
               1996-Q Certificates.............................................$      2,357,143
</TABLE>
<PAGE>
 
<TABLE> 
<S>                                                                            <C> 
(xiii)  Floating Rate Asset Backed Certificates Series 1996-R*

          (A)  The total amount of cash distributed to Series 1996-R Class A
               Certificateholders in 1996, per $1,000  of Series 1996-R
               Class A Certificates............................................$              0

          (B)  The total amount of the distribution set forth in paragraph (xiii)(A)
               which represents principal payments on the Series 1996-R
               Class A Certificates............................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1996-R Certificates.......................$              0

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series 1996-R
               Certificates....................................................$              0
 
(xiv) Floating Rate Asset Backed Certificates Series 1996-S*

          (A)  The total amount of cash distributed to Series 1996-S Class A
               Certificateholders in 1996, per $1,000  of Series 1996-S
               Class A Certificates............................................$              0

          (B)  The total amount of the distribution set forth in paragraph (xiv)(A)
               which represents principal payments on the Series 1996-S
               Class A Certificates............................................$              0

          (C)  The total amount of the Monthly Servicing Fee payable from Available
               Funds to the Servicer from the Master Trust II in 1996 with
               respect to the Series 1996-S Certificates.......................$              0

          (D)  The total amount of the Interchange Monthly Servicing Fee payable
               to the Servicer in 1996 with respect to the Series 1996-S
               Certificates....................................................$              0

(xv) The amount of outstanding balances in the Accounts which were 30
     or more days delinquent as of the December 1996 Due Period (i.e.,
     with respect to the January 1997 interest payment date)...................$    952,675,624
</TABLE> 
 
___________________________
* The first Distribution Date for Series 1996-R and Series 1996-S was in January
1997.  All payments accruing on the two series since their issuance on November
26, 1996 were made on the January 1997 Distribution Date.


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