PHONETEL TECHNOLOGIES INC
10-K405/A, 1998-04-23
COMMUNICATIONS SERVICES, NEC
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<PAGE>   1



                     U.S. SECURITIES AND EXCHANGE COMMISSION
                              WASHINGTON, DC 20549
                                  FORM 10-K/A-1

(Mark One)
[X] ANNUAL REPORT UNDER SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF
1934

FOR THE FISCAL YEAR ENDED DECEMBER 31, 1997
                          -----------------

[ ] Transition report under Section 13 or 15(d) of the Securities Exchange Act 
of 1934

                         COMMISSION FILE NUMBER 0-16715

                           PHONETEL TECHNOLOGIES, INC.
                           ---------------------------
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

                OHIO                                   34-1462198
                ----                                   ----------
   STATE OR OTHER JURISDICTION OF           (I.R.S. EMPLOYER IDENTIFICATION NO.)
   INCORPORATION OR ORGANIZATION)


NORTH POINT TOWER, 7TH FLOOR, 1001 LAKESIDE AVENUE, CLEVELAND, OHIO   44114-1195
- -------------------------------------------------------------------   ----------
(ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)                              (ZIP CODE)

                                 (216) 241-2555
                                 --------------  
              (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)

SECURITIES REGISTERED UNDER SECTION 12(B) OF THE EXCHANGE ACT:

                                                      NAME OF EACH EXCHANGE
         TITLE OF EACH CLASS                           ON WHICH REGISTERED
         -------------------                           -------------------
   COMMON STOCK, PAR VALUE $0.01                     AMERICAN STOCK EXCHANGE

SECURITIES REGISTERED UNDER SECTION 12(G) OF THE EXCHANGE ACT:
             COMMON STOCK, $0.01 PAR VALUE
             -----------------------------
                  (TITLE OF CLASS)


INDICATE BY CHECK MARK WHETHER THE REGISTRANT: (1) HAS FILED ALL REPORTS
REQUIRED TO BE FILED BY SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF
1934 DURING THE PRECEDING 12 MONTHS (OR FOR SUCH SHORTER PERIOD THAT THE
REGISTRANT WAS REQUIRED TO FILE SUCH REPORTS), AND (2) HAS BEEN SUBJECT TO SUCH
FILING REQUIREMENTS FOR THE PAST 90 DAYS. YES X  NO
                                             ---    ---

INDICATE BY CHECK MARK IF DISCLOSURE OF DELINQUENT FILERS PURSUANT TO ITEM 405
OF REGULATION S-K IS NOT CONTAINED HEREIN, AND WILL NOT BE CONTAINED, TO THE
BEST OF REGISTRANT'S KNOWLEDGE, IN DEFINITIVE PROXY OR INFORMATION STATEMENTS
INCORPORATED BY REFERENCE IN PART III OF THIS FORM 10-K OR ANY AMENDMENT TO THIS
FORM 10-K. [ X ]


The aggregate market value of the voting stock held by non-affiliates of the
registrant as of March 18, 1998 was $29,281,000.

The number of shares outstanding of the registrant's Common Stock, $.01 par
value, as of March 18, 1998 was 16,551,507.

                       Documents Incorporated by Reference
Portions of the Registrant's Proxy Statement for use at the 1998 Annual Meeting
of Shareholders are incorporated by reference in Part III hereof.


<PAGE>   2


         The undersigned registrant hereby amends the following items and
exhibits of its previously filed Annual Report on Form 10-K for the fiscal year
ended December 31, 1997 as set forth in the pages attached hereto.



      COVER PAGE....................................................PAGE 1



      PART IV

               ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES
                        AND REPORTS ON FORM 8-K ....................PAGES 3-10


      SIGNATURE(S)..................................................PAGE 11


      EXHIBIT INDEX.................................................PAGE 12


      EXHIBIT NO. 10.89.............................................PAGES 13-18



                                       2
<PAGE>   3


PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(A)  LIST OF DOCUMENTS FILED AS PART OF THIS REPORT

1.   FINANCIAL STATEMENTS
     --------------------

<TABLE>
<S>                                                                                                             <C>
         Report of Independent Accountants......................................................................F-1

         Consolidated Balance Sheets as of December 31, 1996 and 1997...........................................F-2

         Consolidated Statements of Operations for the Years Ended
              December 31, 1995, 1996 and 1997..................................................................F-3

         Statements of Changes in Mandatorily Redeemable Preferred Stock for the Years Ended
              December 31, 1995, 1996 and 1997..................................................................F-4

         Statements of Changes in Non-mandatorily Redeemable Preferred Stock,
             Common Stock and Other Shareholders' Equity (Deficit) for the Years Ended
             December 31, 1995, 1996 and 1997...................................................................F-5

         Consolidated Statements of Cash Flows for the Years Ended December 31, 1995,
             1996 and 1997......................................................................................F-7

         Notes to Consolidated Financial Statements for the Years Ended
              December 31, 1995, 1996 and 1997..................................................................F-9
</TABLE>


2.       FINANCIAL STATEMENT SCHEDULES

         The Financial Statement Schedules required to be filed herewith are set
         forth in Exhibit 27 and Exhibit 99.

3.       EXHIBITS
         --------

EXHIBIT NO.         DESCRIPTION

3.1    Articles of Incorporation. (1)*

3.2    Amendment to Articles of Incorporation dated August 30, 1989. (2)*

3.3    Amended and Restated Code of Regulations. (5)*

3.5    Amendment to Articles of Incorporation dated January 3, 1992. (5)*

3.6    Amendment to Articles of Incorporation dated January 20, 1992. (5)*

3.7    Amendment to Articles of Incorporation dated April 9, 1992. (8)*

3.8    Amendment to Articles of Incorporation dated June 18, 1993. (8)*

3.9    Amendment to Articles of Incorporation dated June 30, 1993. (8)*

3.10   Amendment to Articles of Incorporation dated September 22, 1995. (13)*


                                       3
<PAGE>   4


3.11   Amendment to Articles of Incorporation dated December 15, 1995. (13)*

3.12   Amendment to Articles of Incorporation dated February 28, 1996. (13)*

4.1    Specimen of Common Stock Certificate. (3)*

4.2    Form of 14% Convertible Preferred Stock. (13)*

4.3    Indenture relating to the Notes offered in the Company Debt Offering
       (including the form of Note). (18)*

5.1    Opinion of Tammy L. Martin, Esq. regarding validity of the Notes
       registered. (18)*

10.2   Stock Incentive Plan for Key Employees, dated May 5, 1987. (1)*

10.3   Amended and Restated Stock Option Agreement between PhoneTel
       Technologies, Inc. and Jerry H. Burger dated July 1, 1993. (8)*

10.4   Stock Option Agreement dated July 1, 1993 between PhoneTel Technologies,
       Inc. and Bernard Mandel. (8)*

10.7   Separation Agreement dated September 15, 1995 between PhoneTel
       Technologies, Inc. and Jerry Burger, together with amendments thereto.
       (13)*

10.8   Separation Agreement dated September 15, 1995 between PhoneTel
       Technologies, Inc. and Bernard Mandel, together with amendments thereto.
       (13)*

10.10  Registration Rights Agreement dated April 10, 1992 among PhoneTel
       Technologies, Inc., George H. Henry, Carl Kirchhoff and Charles Stuart.
       (5)*

10.11  Registration Rights Agreement among PhoneTel Technologies, Inc. J & C
       Resources, Inc. and Allen Moskowitz. (5)*

10.13  Stock Option Agreement and Registration Rights Agreement between PhoneTel
       Technologies, Inc. and William D. Moses, Jr. dated May 11, 1992. (5)*

10.14  Assignment Agreement between William D. Moses, Jr. and Edward A. Moulton
       transferring the right to receive options to acquire 5,000 shares of
       Common Stock of PhoneTel Technologies, Inc. (9)*

10.15  Stock Option Agreement and Registration Rights Agreement between PhoneTel
       Technologies, Inc. and George H. Henry dated March 24, 1992. (5)*

10.16  Amendment No. 1 to Amended and Restated Loan Agreement and Registration
       Rights Agreement dated October 23, 1992 by and among PhoneTel
       Technologies, Inc., J & C Resources, Inc. and Allen Moskowitz. (6)*

10.18  Master Agreement between The Cafaro Company and PhoneTel Technologies,
       Inc. dated December 23, 1992. (6)*

10.19  Operator Subscriber Service Agreement dated March 25, 1994 between U.S.
       Long Distance, Inc. and Alpha Pay Phones-IV, L.P. (7)*

10.22  Stock Option Agreement with Allenstown Investments Limited dated on or
       about January 10, 1994 relative to grant of an option to purchase 126,000
       shares of PhoneTel Technologies, Inc. Common Stock. (8)*

10.23  Stock Option Agreement with Douglas Abrams with respect to 45,000 shares
       of Common Stock of PhoneTel Technologies, Inc. dated on or about January
       10, 1994. (8)*


                                       4
<PAGE>   5


10.24  Amendment to Stock Option Agreement dated January 10, 1994 with Douglas
       Abrams with respect to 45,000 shares of Common Stock of PhoneTel
       Technologies, Inc. (9)*

10.25  Stock Option Agreement with William Moses, Jr. relative to 75,000 shares
       of Common Stock of PhoneTel Technologies, Inc. dated on or about January
       29, 1993. (8)*

10.26  Agreement dated January 5, 1994 between PhoneTel Technologies, Inc. and
       the Estate of William Moses relative to loan in the amount of one million
       dollars and providing for warrants to purchase 100,000 shares and
       contingent right to acquire warrants to purchase 400,000 shares of
       PhoneTel Technologies, Inc. Common Stock. (8)*

10.27  Agreement dated September 13, 1994 between PhoneTel Technologies, Inc.
       and the Estate of William Moses relative to restructuring the repayment
       schedule of certain monies owed by PhoneTel Technologies, Inc. and
       providing for warrants to purchase 45,000 shares of PhoneTel
       Technologies, Inc. Common Stock. (9)*

10.28  Loan Agreement dated December 29, 1993 between PhoneTel Technologies,
       Inc. and certain lenders identified therein with respect to borrowing by
       PhoneTel Technologies, Inc. of $400,000 and the granting of warrants to
       purchase, in the aggregate, a total of 62,745 shares of Common Stock by
       PhoneTel Technologies, Inc. (8)*

10.29  Letter Agreement dated February 23, 1995 between PhoneTel Technologies,
       Inc. and certain lenders identified therein with respect to the extension
       of the maturity dates of certain promissory notes and the granting of
       additional warrants to purchase Common Stock of PhoneTel Technologies,
       Inc. (9)*

10.30  Stock Option Agreement dated March 3, 1994 between PhoneTel Technologies,
       Inc. and George H. Henry relative to a grant of an option to purchase
       39,000 shares of PhoneTel Technologies, Inc. Common Stock.
       (9)*

10.31  Stock Option Agreements dated in January 1994 between PhoneTel
       Technologies, Inc. and George H. Henry granting options to purchase, in
       the aggregate, a total of 106,551 shares of PhoneTel Technologies, Inc.
       Common Stock. (9)*

10.32  Stock Option Agreement with George H. Henry dated in August 1993 relative
       to a grant of an option to purchase 150,000 shares of PhoneTel
       Technologies, Inc. Common Stock. (9)*

10.35  Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and
       Richard Thatcher dated March 1995, and related Warrant Agreements
       thereto, issued pursuant to a Letter Agreement dated February 23, 1995,
       relative to the grant of warrants, in the aggregate, to purchase a total
       of 49,412 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.36  Warrant Agreements with Richard Thatcher dated February, March and April
       1995, issued pursuant to a Letter Agreement dated February 23, 1995,
       relative to the grant of warrants, in the aggregate, to purchase a total
       of 7,500 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.37  Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and
       Gerald Waldschutz dated March 1995, and related Warrant Agreements
       thereto, issued pursuant to a Letter Agreement dated February 23, 1995,
       relative to the grant of warrants, in the aggregate, to purchase a total
       of 41,177 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.38  Warrant Agreements with Gerald Waldschutz dated February, March and April
       1995, issued pursuant to a Letter Agreement dated February 23, 1995,
       relative to the grant of warrants, in the aggregate, to purchase a total
       of 6,250 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.39  Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and
       Steven Richman dated March 1995, and related Warrant Agreements thereto,
       issued pursuant to a Letter Agreement dated February 23, 1995, relative
       to the grant of warrants, in the aggregate, to purchase a total of 41,177
       shares of PhoneTel Technologies, Inc. Common Stock. (9)*


                                       5
<PAGE>   6


10.40  Warrant Agreements with Steven Richman dated February, March and April
       1995, issued pursuant to a Letter Agreement dated February 23, 1995,
       relative to the grant of warrants, in the aggregate, to purchase a total
       of 6,250 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.41  Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and
       Janice Fuelhart dated March 1995, and related Warrant Agreements thereto,
       issued pursuant to a Letter Agreement dated February 23, 1995, relative
       to the grant of warrants, in the aggregate, to purchase a total of 49,412
       shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.42  Warrant Agreements with Janice Fuelhart dated February, March and April
       1995, issued pursuant to a Letter Agreement dated February 23, 1995,
       relative to the grant of warrants, in the aggregate, to purchase a total
       of 1,250 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.43  Amendments to Warrant Agreements between PhoneTel Technologies, Inc. and
       Peter Graf dated in March 1995, and related Warrant Agreements thereto,
       issued pursuant to a Letter Agreement dated February 23, 1995, relative
       to the grant of warrants, in the aggregate, to purchase a total of
       148,235 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.44  Warrant Agreements with Peter Graf dated February, March and April 1995,
       issued pursuant to a Letter Agreement dated February 23, 1995, relative
       to the grant of warrants, in the aggregate, to purchase a total of 28,750
       shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.45  Stock Option Agreement dated May 24, 1994 between PhoneTel Technologies,
       Inc. and the Estate of William D. Moses, and subsequent assignment
       thereof dated February 2, 1995, relative to the grant of an option to
       purchase 50,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.46  Stock Option Agreement dated September 13, 1994 between PhoneTel
       Technologies, Inc. and the Estate of William D. Moses, and subsequent
       assignment thereof dated February 2, 1995, relative to the grant of an
       option to purchase 45,000 shares of PhoneTel Technologies, Inc. Common
       Stock. (9)*

10.47  Warrant Agreement dated March 31, 1994 between PhoneTel Technologies,
       Inc. and the Estate of William D. Moses, and subsequent assignment
       thereof dated February 2, 1995, relative to the grant of warrants to
       purchase 200,000 shares of PhoneTel Technologies, Inc. Common Stock. (9)*

10.48  Agreement and Plan of Merger dated September 22, 1995, together with
       Exhibits attached thereto, by and among PhoneTel Technologies, Inc. Phone
       Tel II, Inc., and World Communications, Inc. (10)*

10.49  Amendment to Agreement and Plan of Merger dated September 22, 1995 by and
       among PhoneTel Technologies, Inc., PhoneTel II, Inc., and World
       Communications, Inc. (10)*

10.50  Agreement and Plan of Merger dated October 16, 1995, together with
       Exhibits attached thereto, by and among PhoneTel Technologies, Inc.,
       PhoneTel II, Inc., and Public Telephone Corporation. (11)*

10.51  Agreement and Plan of Merger dated November 22, 1995, between PhoneTel
       Technologies, Inc. and International Pay Phones, Inc., South Carolina
       corporation, and all amendments thereto. (12)*

10.52  Agreement and Plan of Merger dated November 22, 1995, between PhoneTel
       Technologies, Inc. and International Pay Phones, Inc., Tennessee
       corporation, and all amendments thereto. (12)*

10.53  Share Purchase Agreement dated as of November 16, 1995, between PhoneTel
       Technologies, Inc. and Paramount Communications Systems, Inc., and all
       amendments thereto. (12)*

10.54  Credit Agreement dated as of March 15, 1996 among PhoneTel Technologies,
       Inc., Various Lenders and Internationale Nederlanden (U.S.) Capital
       Corporation (the "Credit Agreement"). (12)*


                                       6
<PAGE>   7


10.55  Security Agreement dated as of March 15, 1996 among PhoneTel
       Technologies, Inc. Public Telephone Corporation, World Communications,
       Inc., Northern Florida Telephone Corporation and Paramount Communications
       Systems, Inc. and Internationale Nederlanden (U.S.) Capital Corporation
       as Agent for itself and certain other lenders. (12)*

10.56  Warrant Purchase Agreement dated as of March 15, 1996 between PhoneTel
       Technologies, Inc. and Internationale Nederlanden (U.S.) Capital
       Corporation and Cerberus Partners, L.P. (12)*

10.57  Registration Rights Agreement dated as of March 15, 1996 between PhoneTel
       Technologies, Inc. and Internationale Nederlanden (U.S.) Capital
       Corporation and Cerberus Partners, L.P. (12)*

10.58  Warrant Certificate dated as of March 15, 1996 granting Internationale
       Nederlanden (U.S.) Capital Corporation the right to purchase 102,412
       shares of Series A Special Convertible Preferred Stock of PhoneTel
       Technologies, Inc. (13)*

10.59  Warrant Certificate dated as of March 15, 1996 granting Cerberus
       Partners, L.P. the right to purchase 102,412 shares of Series A Special
       Convertible Preferred Stock of PhoneTel Technologies, Inc. (13)*

10.60  Form of Warrant issued on March 15, 1996 to persons listed on Schedule A
       to this exhibit. (13)*

10.61  Operator Service Subscriber Agreement dated as of February 29, 1996 by
       and between Intellicall Operator Services, Inc. and PhoneTel
       Technologies, Inc. (13)*

10.62  Intellistar License Agreement dated as of February 29, 1996 by and
       between Intellicall, Inc. and PhoneTel Technologies, Inc. (13)*

10.63  Relay Services Agreement dated as of February 29, 1996 by and between
       Intellicall, Inc. and PhoneTel Technologies, Inc. (13)*

10.64  Stock Option Agreement dated April 1, 1995 between PhoneTel Technologies,
       Inc. and Daniel J. Moos. (13)*

10.65  Separation Agreement dated July 29, 1996 between PhoneTel Technologies,
       Inc. and Daniel J. Moos. (15)*

10.66  Employment Agreement dated September 1, 1996 between PhoneTel
       Technologies, Inc. and Richard Kebert. (15)*

10.67  First Amendment to Credit Agreement dated as of April 11, 1996. (15)*

10.68  Second Amendment to Credit Agreement dated as of June 1996. (14)*

10.69  Third Amendment to Credit Agreement dated as of August 1, 1996. (14)*

10.70  Fourth Amendment to Credit Agreement dated as of September 13, 1996.
       (14)*

10.71  Fifth Amendment to Credit Agreement dated as of September 13, 1996. (14)*

10.72  Sixth Amendment to Credit Agreement dated as of October 8, 1996. (15)*

10.73  Asset Purchase Agreement among PhoneTel Technologies, Inc., an Ohio
       Corporation As Buyer and ACI-HDT Supply Company, a California
       corporation, Amtel Communications Services, a California corporation,
       Amtel Communications Correctional Facilities, a California corporation,
       Amtel Communication, Inc., a California corporation, Amtel
       Communications, Inc., a California corporation, and Amtel Communications
       Payphones, Inc., a California corporation, as Seller, dated June 26,
       1996, and all amendments thereto. (14)*


                                       7
<PAGE>   8


10.74  Amended and Restated Share Purchase Agreement among PhoneTel III, Inc.,
       Payphones of America, Inc. and All of the Shareholders of Payphones of
       America, Inc., dated as of August 1, 1996, and all amendments thereto.
       (14)*

10.75  Seventh Amendment to Credit Agreement dated as of November 22, 1996.
       (16)*

10.76  Agreement and Plan of Merger dated as of November 21, 1996 among PhoneTel
       Technologies, Inc., PhoneTel CCI, Inc., Cherokee Communication, Inc. and
       all of the shareholders of Cherokee Communications, Inc. (the "Cherokee
       Merger Agreement") (16)*

10.77  Escrow Agreement dated as of November 21, 1996 among Comerica Bank-Texas,
       as escrow agent, Cherokee Communications, Inc., Bill H. Bailey, Jr. and
       J. Bruce Duty, as duly authorized agents for all of the shareholders of
       Cherokee Communications, Inc., PhoneTel Technologies, Inc. and Bill H.
       Bailey, Jr., Jerry T. Beddow and Edward L. Marshall, individually. (16)*

10.78  Amendment dated as of December 31, 1996 to the Cherokee Merger Agreement.
       (17)*

10.79  Asset Purchase Agreement dated January 13, 1997, among PhoneTel
       Technologies, Inc., an Ohio Corporation, Texas Coinphone, a Texas general
       partnership, Pete W. Catalena and Dennis H. Goehring. (17)*

10.80  Agreement and Plan of Merger by and among PhoneTel Technologies, Inc.,
       PhoneTel Acquisition Corp. and Communications Central Inc. dated as of
       March 14, 1997. (19)*

10.81  First Supplemental Indenture, dated as of January 3, 1997, supplementing
       the Indenture, Dated as of December 18, 1996, among PhoneTel
       Technologies, Inc., the Subsidiary Guarantors named on Schedule I thereto
       and Marine Midland Bank, as Trustee, $125,000,000 12% Senior Notes Due
       2006. (20)*

10.82  Second Supplemental Indenture, dated as of May 29, 1997, supplementing
       the Indenture, Dated as of December 18, 1996, as supplemented by the
       First Supplemental Indenture dated as of January 3, 1997, among PhoneTel
       Technologies, Inc., the Subsidiary Guarantors named on Schedule I thereto
       and Marine Midland Bank, as Trustee, $125,000,000 12% Senior Notes Due
       2006. (20)*

10.83  First Amendment to Agreement and Plan of Merger by and among PhoneTel
       Technologies, Inc., PhoneTel Acquisition Corp. and Communications Central
       Inc. dated as of May 15, 1997. (20)*

10.84  $75,000,000 Credit Agreement dated as of May 30, 1997 among PhoneTel
       Technologies, Inc., as the Borrower, Various Lenders and ING (U.S.)
       Capital Corporation, as the Agent for the Lenders and Transamerica
       Business Credit Corporation and Finova Capital Corporation, as Co-Agents
       for the Lenders. (20)*

10.85  Settlement Agreement as of August 8, 1997 together with the Release and
       Termination of escrow agent between PhoneTel Technologies, Inc. and Bill
       H. Bailey, Jr. and J. Bruce Duty, as duly authorized agents on behalf of
       Bill H. Bailey, Jr., Edward L. Marshall, Jerry T. Beddow, C. Nelson
       Trimble, Berthel Fisher & Company Investments, Inc., Capital Southwest
       Corporation, Capital Southwest Venture Corporation, and Bank One Capital
       Partners, L.P., and Comerica Bank-Texas as escrow agent. (21)*


10.86  Third Supplemental Indenture, dated as of December 30, 1997,
       supplementing the Indenture, dated as of December 18, 1996, as
       supplemented by the First Supplemental Indenture, dated as of January 3,
       1997, and the Second Supplemental Indenture, dated as of May 29, 1997,
       among PhoneTel Technologies, Inc., the Subsidiary Guarantors named on
       Schedule I thereto and Marine Midland Bank, as Trustee, $125,000,000 12%
       Senior Notes due 2006. (23)*

                                       8
<PAGE>   9



10.87  First Amendment to Credit Agreement, dated as of February 24, 1998,
       amending the $75,000,000 Credit Agreement dated as of May 30, 1997 among
       PhoneTel Technologies, Inc. as the Borrower, Various Lenders and ING
       (U.S.) Capital Corporation, as Agent for the Lenders and Transamerica
       Business Credit Corporation and Finova Capital Corporation, as Co-Agents
       for the Lenders. (23) *

10.88  PhoneTel Technologies, Inc. 1997 Stock Incentive Plan (22) *

10.89  Second Amendment to Credit Agreement and Waiver, dated as of March 31,
       1998, amending the $75,000,000 Credit Agreement dated as of May 30, 1997
       among PhoneTel Technologies, Inc. as the Borrower, various Lenders and
       ING (U.S.) Capital Corporation, as Agent for the Lenders and Transamerica
       Business Credit Corporation and Finova Capital Corporation, as Co-Agents
       for the Lenders.

21.1   Subsidiaries of PhoneTel Technologies, Inc. (23) *

27.1   Financial Data Schedule for the Year Ended December 31, 1997 (23) *

27.2   Financial Data Schedule for the Year Ended December 31, 1996 (23) *

27.3   Financial Data Schedule for the Year Ended December 31, 1995 (23) *

99     Financial Statement Schedule - Valuation and Qualifying Accounts (23) *

- ----------------
*      Previously filed.

(1)    Incorporated by reference from the Registration Statement on Form S-18
       (Registration No. 33-16962C) of PhoneTel Technologies, Inc. (the
       "Company"), filed with the Securities and Exchange Commission on
       September 1, 1987.

(2)    Incorporated by reference from Amendment No. 1 to the Company's
       Registration Statement on Form S-1, Registration No. 33-30428, filed
       September 27, 1989.

(3)    Incorporated by reference from Amendment No. 1 to the Company's
       Registration Statement on Form S-18 (Registration No. 33-16962C), filed
       with the Securities and Exchange Commission on October 30, 1987.

(4)    Incorporated by reference from the Company's Form 10-K for the year ended
       December 31, 1989.

(5)    Incorporated by reference from the Company's Form 10-K for the year ended
       December 31, 1991.

(6)    Incorporated by reference from the Company's Form 10-KSB for the year
       ended December 31, 1992.

(7)    Incorporated by reference from the Company's Form 8-K dated March 25,
       1994.

(8)    Incorporated by reference from the Company's Form 10-KSB for the year
       ended December 31, 1993.

(9)    Incorporated by reference from the Company's Form 10-KSB for the year
       ended December 31, 1994.

(10)   Incorporated by reference from the Company's Form 8-K dated September 22,
       1995.

(11)   Incorporated by reference from the Company's Form 8-K dated October 16,
       1995.

(12)   Incorporated by reference from the Company's Form 8-K dated March 15,
       1996.

(13)   Incorporated by reference from the Company's Form 10-KSB for the year
       ended December 31, 1995.


                                       9
<PAGE>   10



(14)   Incorporated by reference from the Company's Form 8-K dated September 13,
       1996.

(15)   Incorporated by reference from the Company's Form 10-QSB for the quarter
       ended September 30, 1996.

(16)   Incorporated by reference from Amendment No. 2 to the Company's
       Registration Statement on Form SB-2 (Registration No. 333-13767), filed
       with the Securities and Exchange Commission on December 12, 1996.

(17)   Incorporated by reference from the Company's Form 8-K dated January 3,
       1997.

(18)   Incorporated by reference from Amendment No. 2 to the Company's
       Registration Statement on Form SB-2 (Registration No. 333-15611), filed
       with the Securities and Exchange Commission on December 13, 1996.

(19)   Incorporated by reference from the Company's Form 10-KSB for the year
       ended December 31, 1996.

(20)   Incorporated by reference from the Company's Form 10-QSB for the quarter
       ended June 30, 1997.

(21)   Incorporated by reference from the Company's Form 10-QSB for the quarter
       ended September 30, 1997.

(22)   Incorporated by reference from the Company's Proxy Statement for the 1997
       Annual Meeting of Shareholders.

(23)   Incorporated by reference from the Company's Form 10-K for the year ended
       December 31, 1997.

(B)    REPORT ON FORM 8-K

       The Company filed a report on Form 8-K on October 21, 1997, reporting
       under Item 5 of the Form 8-K.

(C)    EXHIBITS

       The response to this portion of Item 14 is submitted as a separate
       section of this report. See Item 14(a)3 for a list of Exhibits hereto.

(D)    FINANCIAL STATEMENT SCHEDULE

       The Financial Statement Schedules to this Form 10-K are set forth as
       Exhibits 27.1, 27.2, 27.3, and 99.


                                       10
<PAGE>   11


                                   SIGNATURES

               Pursuant to the requirements of the Securities Exchange Act of
       1934, the Registrant has duly caused this Amendment Number 1 to its
       previously filed Annual Report on Form 10-K for the fiscal year ended
       December 31, 1997 to be signed on its behalf by the undersigned thereunto
       duly authorized.



                                                  PHONETEL TECHNOLOGIES, INC.



       April 22, 1997                             By:  /s/ Peter G. Graf
                                                     --------------------------
                                                  Peter G. Graf
                                                  Chairman of the Board and
                                                  Chief Executive Officer


                                       11
<PAGE>   12


                                  EXHIBIT INDEX
                                  ------------- 

10.89  Second Amendment to Credit Agreement and Waiver, dated as of March 31,
       1998, amending the $75,000,000 Credit Agreement dated as of May 30, 1997,
       among PhoneTel Technologies, Inc. as the Borrower, various Lenders and
       ING (U.S.) Capital Corporation, as Agent for the Lenders and Transamerica
       Business Credit Corporation and Finova Capital Corporation, as Co-Agents
       for the Lenders.


- ------------------


                                       12



<PAGE>   1

                                                                   EXHIBIT 10.89



                 SECOND AMENDMENT TO CREDIT AGREEMENT AND WAIVER
                 -----------------------------------------------


         THIS SECOND AMENDMENT TO CREDIT AGREEMENT AND WAIVER (the "AMENDMENT"),
dated as of March 31, 1998, among PHONETEL TECHNOLOGIES, INC., an Ohio
corporation (the "BORROWER"), ING (U.S.) CAPITAL CORPORATION, a Delaware
corporation ("ING"), TRANSAMERICA BUSINESS CREDIT CORPORATION, a Delaware
corporation ("TRANSAMERICA"), FINOVA CAPITAL CORPORATION, a Delaware corporation
("FINOVA"), and AMERICAN NATIONAL BANK, a national banking association
("AMERICAN"), constituting all of the Lenders under the Credit Agreement
referenced below, ING in its capacity as Agent for the Lenders and Transamerica
and Finova in their capacity as Co-Agents for the Lenders.

         RECITALS:
         ---------

         A. The Borrower, the Lenders, the Agent and the Co-Agents have entered
into a certain Credit Agreement, dated as of May 30, 1997, as amended by a
certain First Amendment to Credit Agreement dated as of February 24, 1998 (as so
amended, the "CREDIT AGREEMENT"). Capitalized terms used herein and not
otherwise defined shall have the meanings ascribed to such terms in the Credit
Agreement.

         B. The Borrower has requested that certain covenants and provisions in
the Credit Agreement be amended or waived as set forth herein.

         C. The Lenders are agreeable to amending the Credit Agreement on the
terms and conditions set forth herein.

         NOW, THEREFORE, the parties hereto agree as follows:

1.       AMENDMENT TO SECTION 6.2.4. Section 6.2.4 of the Credit Agreement is
         hereby amended by replacing subsections (b) and (d) of such Section
         with the following:

                  (b) DEBT TO EBITDA RATIO. The Borrower will not permit the
                  Debt to EBITDA Ratio of the Borrower and its Subsidiaries for
                  the twelve-month period ending on the last day of any Fiscal
                  Quarter to be more than the ratio set forth opposite such
                  Fiscal Quarter (for the Fiscal Quarter ending on March 31,
                  1998, such ratio shall be calculated as provided in clause (e)
                  of this SECTION 6.2.4):



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<PAGE>   2





                           Fiscal Quarter Ending:             Ratio
                           ----------------------             -----

                           March 31, 1998                     10.7
                           June 30, 1998                       7.5
                           September 30, 1998                  6.6
                           December 31, 1998                   5.5
                           March 31, 1999                      5.0
                           June 30, 1999                       5.0
                           September 30, 1999                  5.0
                           December 31, 1999                   4.5
                           March 31, 2000                      4.5
                           June 30, 2000                       4.0

                  (d) INTEREST COVERAGE RATIO. The Borrower will not permit the
                  Interest Coverage Ratio of the Borrower and its Subsidiaries
                  for the twelve-month period ending on the last day of any
                  Fiscal Quarter to be less than the ratio set forth opposite
                  such Fiscal Quarter (for the Fiscal Quarter ending on March
                  31, 1998, such ratio to be calculated as provided in clause
                  (e) of this SECTION 6.2.4.):

                          Fiscal Quarter Ending:             Ratio
                          ----------------------             -----

                           March 31, 1998                     1.1
                           June 30, 1998                      1.2
                           September 30, 1998                 1.3
                           December 31, 1998                  1.5
                           March 31, 1999                     1.7
                           June 30, 1999                      1.8
                           September 30, 1999                 1.8
                           December 31, 1999                  1.9
                           March 31, 2000                     1.9
                           June 30, 2000                      1.9

2.       AMENDMENT TO SECTION 6.2.4. Section 6.2.4 of the Credit Agreement is
         hereby amended by adding thereto the following subsection (f):

                  (f) ROUNDING FACTOR. For purposes of determining compliance
                  with subsections (a) through (d) of this SECTION 6.2.4, all
                  amounts shall be rounded to the nearest decimal set forth in
                  the respective subsection using customary rounding methods.


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<PAGE>   3


3.       WAIVER OF SECTION 6.1.1(a). The Lenders hereby waive any Event of
         Default arising as a result of the qualification taken by Price
         Waterhouse LLP in footnote 2 of the consolidated financial statements
         of the Borrower and its Subsidiaries as of December 31, 1997 and for
         the Fiscal Year ending on such date. Nothing herein shall be construed
         to waive any requirements of Sections 6.1.1 with respect to any
         financial statements of the Borrower and its Subsidiaries, other than
         the financial statements as at December 31, 1997 and for the Fiscal
         Year ending on such date, or with respect to any other matter set forth
         in such financial statements other than footnote 2 of such financial
         statements.

4.       LENDERS' AUDIT AND INSPECTION OF BOOKS AND RECORDS. In consideration of
         the amendments and waivers set forth herein, the Borrower acknowledges
         and agrees that, pursuant to Section 6.1.7 of the Credit Agreement, the
         Agent and the Lenders shall have access to and shall be permitted to
         conduct an inspection and audit of the books, records and business of
         the Borrower and its Subsidiaries (such examination may include review
         of the Borrower's business, prospects and financial position by
         independent consultants), and that the Borrower shall pay any fees and
         expenses, including, without limitation, any fees of the Agent's and
         the Lenders' in-house or outside auditors incurred in connection with
         such inspection and audit. Notwithstanding the foregoing, the Agent and
         the Lenders agree that no such inspection and audit shall be commenced
         prior to April 15, 1998.

5.       REPRESENTATIONS, WARRANTIES AND COVENANTS. In order to induce the
         Lenders, the Agent and the Co-Agents to enter into this Amendment and
         to consummate the transactions contemplated herein, the Borrower hereby
         represents, warrants and covenants to and with the Agent, the Co-Agents
         and each Lender as follows:

                  (a) as of the date hereof, all representations and warranties
                 set forth in Article 5 of the Credit Agreement and in all other
                 Loan Documents are true and correct in all material respects,
                 except to the extent described in Section 15 of that certain
                 First Amendment to Credit Agreement dated as of February 24,
                 1998 among the Borrower, ING, Transamerica, Finova and
                 American;

                  (b) as of the date hereof and after giving effect to this
                 Amendment, no Default or Event of Default exists under the
                 Credit Agreement; and

                  (c) the breach of any representation, warranty or covenant set
                  forth in this Section 5 shall constitute an Event of Default
                  under the Credit AgreemenT.

6.       EFFECTIVENESS. This Amendment shall become effective only upon receipt
         by the Agent of a copy of this Amendment, duly executed by each of the
         Borrower, the Lenders, the Agent and the Co-Agents, and duly
         acknowledged and consented to by the Subsidiaries of the Borrower in
         the form attached to this Amendment.


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<PAGE>   4


7.       CONTINUING EFFECTIVENESS OF CREDIT AGREEMENT. The Credit Agreement and
         each of the other Loan Documents shall remain in full force and effect
         in accordance with their respective terms, except as expressly amended
         or modified by this Amendment.

8.       COST AND EXPENSES. The Borrower agrees to pay all reasonable
         out-of-pocket expenses of the Agent and each of the Lenders party to
         this Amendment for the negotiation, preparation, execution and delivery
         of this Amendment (including reasonable fees and expenses of counsel to
         the Agent and such Lenders).

9.       HEADINGS. The various headings of this Amendment are inserted for
         convenience only and shall not affect the meaning or interpretation of
         this Amendment or any provision hereof.

10.      COUNTERPARTS. This Amendment may be executed by the parties hereto in
         several counterparts, each of which shall be executed by the Borrower,
         the Lenders and the Agent and shall be deemed to be an original and all
         of which shall constitute together but one and the same agreement.

11.      GOVERNING LAW. THIS AMENDMENT SHALL BE DEEMED TO BE A CONTRACT MADE
         UNDER AND GOVERNED BY THE INTERNAL LAWS OF THE STATE OF NEW YORK.

12.      SUCCESSORS AND ASSIGNS. This Amendment shall be binding upon and shall
         inure to the benefit of the parties hereto and their respective
         successors and assigns; PROVIDED, HOWEVER, that the Borrower may not
         assign or transfer its rights or obligations hereunder or under the
         Credit Agreement except in accordance with the terms of the Credit
         Agreement.


         IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be
executed by their respective officers thereunto duly authorized as of the day
and year first above written.


                                         PHONETEL TECHNOLOGIES, INC.

                                         By:/s/ Tammy L. Martin
                                            -----------------------------------
                                                  Tammy L. Martin
                                                  Secretary

                                                      [CORPORATE SEAL]


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<PAGE>   5




Percentage: 26.6666667%              ING (U.S.) CAPITAL CORPORATION, in its
                                     capacity as Agent and Lender

                                     By: /s/ Steven G. Fleenor
                                         --------------------------------------
                                              Steven G. Fleenor
                                              Vice President


Percentage: 26.6666667%              TRANSAMERICA BUSINESS CREDIT CORPORATION,
                                     in its capacity as Co-Agent and Lender

                                     By:  /s/ Michael W. Kempel
                                         --------------------------------------
                                              Name:  Michael W. Kempel
                                              Title: Senior Account Executive


Percentage: 26.6666667%              FINOVA CAPITAL CORPORATION, in its capacity
                                     as Co-Agent and Lender

                                     By:  /s/ Thomas L. Gibbons
                                          --------------------------------------
                                              Name:  Thomas L. Gibbons
                                              Title: Vice President


Percentage: 20.0%                    AMERICAN NATIONAL BANK, in its capacity as 
                                     Lender

                                     By:  /s/ Richard Jonscher
                                          --------------------------------------
                                              Name:  Richard Jonscher
                                              Title: Vice President


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<PAGE>   6


                           ACKNOWLEDGMENT AND CONSENT

         The undersigned hereby acknowledge receipt of a copy of the foregoing
Amendment, consent to the terms and provisions set forth therein, and agree that
the Subsidiary Guaranty dated as of May 30, 1997 (the "SUBSIDIARY GUARANTY")
made by each of the undersigned, jointly and severally, in favor of ING (U.S.)
Capital Corporation ("ING"), the other lenders as are, or may from time to time
become, parties to the Credit Agreement (as defined in the Subsidiary Guaranty)
and ING in its capacity as Agent for such Lenders, will continue in full force
and effect without diminution or impairment notwithstanding the execution and
delivery of the Amendment. The undersigned further acknowledge and agree that,
upon effectiveness of the Amendment and from and after the date thereof, each
reference to the Credit Agreement in the Subsidiary Guaranty and each other Loan
Document (as such term is defined in the Credit Agreement) to which any of the
undersigned is a party shall mean and be a reference to the Credit Agreement as
amended by this Amendment.

CHEROKEE COMMUNICATIONS, INC.

By:  /s/ Tammy L. Martin
     ----------------------------
         Tammy L. Martin
         Secretary


                  [CORPORATE SEAL]


PHONETEL V, INC.

By: /s/  Tammy L. Martin
     ----------------------------
         Tammy L. Martin
         Secretary


                  [CORPORATE SEAL]


PHONETEL ACQUISITION CORP.

By: /s/  Tammy L. Martin
     ----------------------------
         Tammy L. Martin
         Secretary


                  [CORPORATE SEAL]

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