TRAVELERS GROUP INC
10-K405, 1997-03-26
FIRE, MARINE & CASUALTY INSURANCE
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                -----------------

                                    FORM 10-K

|X|  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934
                   For the fiscal year ended December 31, 1996

                                       OR

|_|  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
     EXCHANGE ACT OF 1934
                 For the transition period from ______ to ______

                                ----------------

                          Commission file number 1-9924

                                ----------------

                              TRAVELERS GROUP INC.
             (Exact name of registrant as specified in its charter)

           Delaware                                    52-1568099
(State or other jurisdiction of            (I.R.S. Employer Identification No.)
 incorporation or organization)

                 388 Greenwich Street, New York, New York 10013
               (Address of principal executive offices) (Zip Code)
                                 (212) 816-8000
              (Registrant's telephone number, including area code)

                                ----------------

Securities registered pursuant to Section 12(b) of the Act:

      Title of each class            Name of each exchange on which registered 
      -------------------            ----------------------------------------- 

    Common Stock, par value                New York Stock Exchange and
      $ .01 per share                         Pacific Stock Exchange

     Depositary Shares, each                  New York Stock Exchange
  representing 1/10 of a share of
8.125% Cumulative Preferred Stock, 
           Series A

    Depositary Shares, each                   New York Stock Exchange
 representing 1/2 of a share of
 9.25% Preferred Stock, Series D

7 3/4% Notes Due June 15, 1999                New York Stock Exchange

1998 Warrants to Purchase Common Stock        New York Stock Exchange

 8% Trust Preferred Securities of             New York Stock Exchange
Subsidiary Trust (and registrant's 
  guaranty with respect thereto)

7 3/4% Trust Preferred Securities of          New York Stock Exchange
 Subsidiary Trust (and registrant's 
  guaranty with respect thereto)

7 5/8% Trust Preferred Securities of          New York Stock Exchange
 Subsidiary Trust (and registrant's 
   guaranty with respect thereto)

Securities registered pursuant to Section 12(g) of the Act:  None

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes |X|   No |_|

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. |X|

The aggregate market value of the voting stock held by nonaffiliates of the
registrant as of March 5, 1997 was approximately $34.2 billion.

As of March 5, 1997, 641,379,081 shares of the registrant's Common Stock, par
value $.01 per share, were outstanding.

                       DOCUMENTS INCORPORATED BY REFERENCE

Certain portions of the registrant's Annual Report to Stockholders for the
fiscal year ended December 31, 1996 are incorporated by reference into Part II
of this Form 10-K.

Certain portions of the registrant's Proxy Statement for the 1997 Annual Meeting
of Stockholders to be held on April 23, 1997 are incorporated by reference into
Part III of this Form 10-K.
<PAGE>

                              TRAVELERS GROUP INC.

                           Annual Report on Form 10-K

                     For Fiscal Year Ended December 31, 1996

                         ------------------------------

                                TABLE OF CONTENTS

Form 10-K
Item Number                                                                 Page
- -----------                                                                 ----
    Part I
    ------

1.  Business...................................................................1
2   Properties................................................................82
3.  Legal Proceedings.........................................................83
4.  Submission of Matters to a Vote of Security Holders.......................86

    Part II
    -------

5.  Market for Registrant's Common Equity and
      Related Stockholder Matters.............................................86
6.  Selected Financial Data...................................................87
7.  Management's Discussion and Analysis of Financial
      Condition and Results of Operations.....................................87
8.  Financial Statements and Supplementary Data...............................87
9.  Changes in and Disagreements with Accountants on
      Accounting and Financial Disclosure.....................................87

    Part III
    --------

10. Directors and Executive Officers of the Registrant........................87
11. Executive Compensation....................................................87
12. Security Ownership of Certain Beneficial Owners
      and Management..........................................................88
13. Certain Relationships and Related Transactions............................88

    Part IV
    -------

14. Exhibits, Financial Statement Schedules, and Reports
      on Form 8-K.............................................................88
    Exhibit Index.............................................................89
    Signatures ...............................................................94
    Index to Consolidated Financial Statements and Schedules.................F-1
<PAGE>

                                     PART I
                                     ------

Item 1. BUSINESS.

                                   THE COMPANY

          Travelers Group Inc. (the "Company") is a financial services holding
company engaged, through its subsidiaries, principally in four business
segments: (i) Investment Services; (ii) Consumer Finance Services; (iii)
Property & Casualty Insurance Services; and (iv) Life Insurance Services.

          On April 2, 1996, Travelers Property Casualty Corp. (formerly
Travelers/Aetna Property Casualty Corp.) ("TAP"), an indirect majority-owned
subsidiary of the Company that was formed in January 1996 to hold the property
and casualty insurance subsidiaries (collectively, "Travelers P&C") of The
Travelers Insurance Group Inc. ("TIGI"), purchased from Aetna Services Inc.
(formerly Aetna Life and Casualty Company) ("Aetna") all of the outstanding
capital stock of The Aetna Casualty and Surety Company ("Aetna Casualty") and
The Standard Fire Insurance Company ("Standard Fire"), Aetna's property and
casualty insurance subsidiaries (collectively, "Aetna P&C"), for approximately
$4.16 billion in cash. The acquisition of Aetna P&C (the "Acquisition") was
treated as a purchase and, accordingly, the Company's consolidated financial
statements include the results of Aetna P&C's operations only from the date of
the Acquisition. As part of the financing of the Acquisition, TAP sold
approximately 33 million shares of its Class A Common Stock (representing
approximately 9% of its outstanding common stock at that time) to four private
investors, including Aetna. TIGI acquired approximately 328 million shares of
TAP's Class B Common Stock in exchange for its contribution of the outstanding
capital stock of The Travelers Indemnity Company ("Travelers Indemnity") and a
capital contribution of approximately $1.14 billion. In April 1996, TAP sold in
a public offering approximately 39 million shares of its Class A Common Stock
(representing approximately 9.75% of its outstanding common stock at that time).
The Company indirectly owns approximately 82% of TAP's outstanding common stock.
For additional information about the Acquisition, the public offering and other
related transactions, see Note 2 of Notes to Consolidated Financial Statements.

          During 1996, the Company continued and expanded the marketing of its
financial products through the various distribution channels offered by its
subsidiaries, primarily the independent agents of Primerica Financial Services
(the "PFS sales force") and the Financial Consultants of Smith Barney Inc. The
PFS sales force, which primarily sells life insurance and mutual funds, now also
sells personal lines property-casualty insurance offered by Travelers Indemnity,
a subsidiary of TAP. Through this program, over 6,300 members of the PFS sales
force are now licensed to sell automobile and homeowners insurance products
under the Secure-SM- name. The program, which began in 1994 and continues to
experience growth in applications and policies, is now available in 37 states.
See "Property & Casualty Insurance

                                       1
<PAGE>

Services -- Personal Lines." The PFS sales force has become the largest
distributor of The Concert Series-SM-, a group of mutual funds offered by Smith
Barney, with 1996 sales of approximately $458 million. See "Life Insurance
Services -- Primerica Financial Services." The $.M.A.R.T.-SM- and $.A.F.E.-SM-
loan programs, under which members of the PFS sales force solicit applications
for loans underwritten by Commercial Credit Company ("CCC"), generated net
receivables of over $1.5 billion at December 31, 1996. See "Consumer Finance
Services -- Consumer Finance." Qualified Smith Barney Financial Consultants
offer individual products, primarily variable annuities, of Travelers Life and
Annuity. These products include, among others, Vintage Life-R- and Vintage
Annuity-SM-, single premium variable universal life products, and Travelers
Target Maturity-R-, a market value adjusted fixed annuity. The Company has also
created a subsidiary to facilitate the cross-marketing of the Company's products
among its subsidiaries and to offer a bundled group of those products for sale
to employees of other companies through a directed sales effort.

          The periodic reports of CCC, Smith Barney Holdings Inc. ("SB
Holdings"), TAP, The Travelers Insurance Company and The Travelers Life and
Annuity Company, subsidiaries of the Company that make filings pursuant to the
Securities Exchange Act of 1934, as amended (the "Exchange Act"), provide
additional business and financial information concerning those companies and
their consolidated subsidiaries.

          The principal executive offices of the Company are located at 388
Greenwich Street, New York, New York 10013; telephone number 212-816-8000.

          This discussion of the Company's business is organized as follows: (i)
a description of each of the Company's four business segments; (ii) a
description of the Corporate and Other Operations segment; and (iii) certain
other information. A glossary of insurance terms is included beginning on page
70.

                               INVESTMENT SERVICES

          The Company's Investment Services segment includes the operations of
SB Holdings and its subsidiaries. As used herein, unless the context otherwise
requires, "Smith Barney" refers to SB Holdings and its consolidated
subsidiaries.

Smith Barney

          SB Holdings provides investment banking, asset management, brokerage
and other financial services through its subsidiaries. Its principal operating
subsidiary is Smith Barney Inc. ("SBI"), an investment banking, securities
trading and brokerage firm that traces its origins back to 1873.

          Smith Barney operates through approximately 450 offices throughout the
United States, and 17 offices in 15 foreign countries. With approximately 10,400
Financial

                                       2
<PAGE>

Consultants, the Company believes that Smith Barney is currently the second
largest domestic brokerage firm in the United States.

     Investment Banking and Securities Brokerage

          Smith Barney is an investment banking and securities trading and
brokerage firm serving United States and foreign corporations, governments and
institutional and individual investors. Its business includes securities,
options and commodities brokerage for domestic and international institutional
and individual clients; underwriting and distribution of securities; arranging
for the private placement of securities; assisting in mergers and acquisitions
and providing other financial advisory services; market making and trading in
corporate debt and equity, United States government and agency, mortgage-related
and municipal securities and foreign exchange, futures and forward contracts;
customer financing activities; securities lending activities; investment
management and advisory services; securities research; and other related
activities.

          Smith Barney's investment banking services include the underwriting of
debt and equity issues for United States and foreign corporations and for state,
local and other governmental and government-sponsored authorities. Smith Barney
frequently acts as managing underwriter in corporate and public securities
offerings. Smith Barney also acts as a private placement agent for various
clients, and as such helps to place securities for clients with large
institutions and other qualified investors. Smith Barney also provides financial
advice to investment banking clients on a wide variety of transactions including
mergers and acquisitions, exchanges of securities and corporate restructurings.

          Smith Barney executes securities brokerage transactions on all major
United States securities exchanges and distributes a wide variety of financial
products. It makes inter-dealer markets and trades as principal in corporate
debt and equity securities, primarily of United States corporate issuers, United
States and foreign government, and agency securities, mortgage-related
securities, whole loans, municipal and other tax-exempt securities, commercial
paper and other money market instruments as well as emerging market debt
securities. The firm carries inventories of securities to facilitate sales to
customers and other dealers and with a view to realizing trading gains. SBI is
one of the leading dealers in municipal securities and is a "Primary Dealer" in
United States government securities, as designated by the Federal Reserve Bank
of New York. Its daily trading inventory positions in United States government
and agency securities are financed largely through the use of repurchase
agreements pursuant to which Smith Barney sells the securities and
simultaneously agrees to repurchase them at a future date. Smith Barney also
acts as an intermediary between borrowers and lenders of short-term funds
utilizing repurchase and reverse repurchase agreements. Smith Barney uses
derivative financial instruments to facilitate customer transactions and to
manage exposure to interest rate, currency and market risk. In addition, for its
own account Smith Barney engages in a limited manner in certain arbitrage
activities, which primarily seek to benefit from temporary price discrepancies
that occur with respect to 

                                       3
<PAGE>

related securities or to the same security on different markets. Smith Barney
also engages in the borrowing and lending of securities. The Smith Barney
network of Financial Consultants also sells Travelers Life and Annuity
individual products, primarily variable annuities. See "Life Insurance Services
- -- Travelers Life and Annuity."

          Smith Barney executes transactions in large blocks of exchange-listed
stocks, usually with institutional investors, and often acts as principal to
facilitate these transactions. It makes markets, buying and selling as
principal, in common stocks, convertible preferred stocks, warrants and other
securities traded on the NASDAQ system or otherwise in the over-the-counter
market. Smith Barney also maintains trading positions in equity options,
convertible securities, debt options, foreign exchange and commodities
instruments. It executes significant client transactions in both listed and
unlisted options and in foreign exchange, and often acts as principal to
facilitate these transactions. Smith Barney also sells various types of
structured securities on both a principal and an agency basis. The firm's
securities trading and investment activities involve significant risk in that
the values of positions carried in its trading and investment accounts are
subject to market fluctuations. Smith Barney engages in a variety of financial
techniques designed to manage this risk.

     Customer Financing

          Customers' securities transactions are executed on either a cash or
margin basis. Federal regulations prescribe the minimum original margin that
must be deposited by securities purchasers, and exchange regulations prescribe
the minimum margins that must be maintained by customers. Smith Barney imposes
margin maintenance requirements that are equal to or exceed those required by
exchange regulations. Such requirements are intended to reduce the risk assumed
by Smith Barney that a market decline will reduce the value of a customer's
collateral below the amount of the customer's indebtedness before the collateral
can be sold. Substantially all transactions in commodities futures contracts are
on margin subject to individual exchange regulations. Margin, in the case of
commodities futures contracts, is primarily funded in the form of cash or United
States Treasury securities. Commodities transactions involve substantial risk,
principally because of low margin requirements permitted by the exchanges.

          Income earned on financing customers' securities transactions provides
Smith Barney with an additional source of income. Credit losses may arise as a
result of this financing activity; however, to date, such losses have not been
material.

                                       4
<PAGE>

     Asset Management

          Smith Barney provides discretionary and non-discretionary asset
management and consulting services to a wide array of mutual funds and
institutional and individual investors, with respect to domestic and foreign
equity and debt securities, municipal bonds, money market instruments, and
related options and futures contracts. Smith Barney typically receives ongoing
fees from its asset management and consulting clients, generally stated as a
percentage of the client's assets with respect to which Smith Barney's services
are rendered. At December 31, 1996, such client assets in the aggregate exceeded
$111.8 billion, as compared to approximately $96.2 billion at December 31, 1995
and approximately $78.0 billion at December 31, 1994.

          At December 31, 1996, Smith Barney sponsored 59 mutual funds (open-end
investment companies) with aggregate assets of approximately $69.7 billion
distributed through its sales force of Financial Consultants. Of these, ten are
taxable and tax-exempt money market funds, with assets of approximately $41.2
billion. At December 31, 1995, aggregate assets in Company-sponsored mutual
funds were approximately $61.6 billion, of which approximately $35.6 billion
related to money market funds, compared to aggregate assets in such funds at
December 31, 1994 of approximately $50.6 billion, $28.6 billion of which related
to money market funds. A wholly owned subsidiary of SB Holdings serves as
investment manager to these mutual funds, as well as to twelve closed-end
investment companies, the shares of which are listed for trading on one or more
securities exchanges. At December 31, 1996 and December 31, 1995, assets of
these closed-end funds aggregated approximately $2.8 billion, as compared to
approximately $2.5 billion at December 31, 1994. The open-end and closed-end
funds sponsored and managed by Smith Barney have various investment objectives,
including growth, growth and income, taxable income and tax-exempt income. In
addition, at December 31, 1996, Smith Barney managed 25 mutual fund portfolios
serving as funding vehicles for variable annuity contracts, with aggregate
assets of approximately $2.3 billion. At December 31, 1995 and December 31,
1994, aggregate assets in the mutual fund portfolios managed by the Company were
approximately $1.8 billion and $1.4 billion, respectively. This includes six
mutual fund portfolios that are investment options for the Travelers Universal
variable annuity contracts. Smith Barney also sponsors and manages nine mutual
funds domiciled outside the U.S. which are offered to Smith Barney's
non-resident alien client base. At December 31, 1996, these off-shore funds had
aggregate assets of approximately $1.2 billion, as compared to approximately
$980 million at December 31, 1995 and approximately $780 million at December 31,
1994.

          In 1996, Smith Barney launched The Concert Series-SM-, a group of
mutual funds that invests in various Smith Barney mutual funds instead of
directly in stocks, bonds or other securities. The Concert Series-SM- simplifies
the process of investing and enables investors to achieve a broad
diversification of their investments. The Concert Series-SM- is sold through
Smith Barney Financial Consultants and the PFS sales force.

                                       5
<PAGE>

          In addition to these proprietary funds, Smith Barney also sells
through its Financial Consultants a large number of mutual funds sponsored and
managed by unaffiliated entities. Smith Barney receives commissions and other
sales and service revenues from this activity.

          Smith Barney also sponsors and oversees the portfolios of a large
number of unit investment trusts, which are unmanaged investment companies, the
portfolios of which are generally static. Such unit investment trusts may hold
domestic and foreign equity and debt securities, including municipal bonds.
Certain trusts are sponsored and overseen solely by Smith Barney; other trusts
are jointly sponsored through a syndicate of major broker-dealers of which Smith
Barney is a member. At December 31, 1996, outstanding unit trust assets held by
Smith Barney clients exceeded $8.6 billion, as compared to approximately $7.2
billion at December 31, 1995 and approximately $6.4 billion at December 31,
1994.

          Smith Barney's asset management units provide separate account
discretionary investment management services to a wide variety of individual and
institutional clients, including private and public retirement plans,
endowments, municipalities and other institutions. Client relationships may be
introduced through Smith Barney's network of Financial Consultants or
independent from such network (e.g., through traditional pension plan
consultants unaffiliated with the Company). Assets under Smith Barney's
management exceeded $24.0 billion at December 31, 1996, as compared to
approximately $20.4 billion at December 31, 1995 and approximately $15.7 billion
at December 31, 1994.

            Smith Barney's Consulting Group ("CG") provides a variety of
investment management and consulting services to institutional and individual
clients. CG sponsors a number of different "wrap fee" programs, in which CG and
Smith Barney typically provide: an analysis of the client's financial situation,
investment needs and risk tolerance; a recommendation that the client retain one
or more investment management firms (which may be affiliated or unaffiliated
with Smith Barney); ongoing monitoring of the performance and suitability of the
investment manager(s) retained; securities execution and custody; and client
reporting and recordkeeping. In such programs, the client generally pays a
single bundled fee for the services provided. CG also provides traditional
investment management consulting services to institutions, including assisting
clients in formulating investment objectives and policies and in selecting
investment management firms for the day-to-day management of client portfolios.
CG's programs and services generally are delivered through Smith Barney
Financial Consultants, many of whom specialize in such programs and services. As
of December 31, 1996, Smith Barney provided consulting services with respect to
client assets aggregating approximately $49.1 billion, excluding the TRAK-R-
program described below, as compared to approximately $39.1 billion at December
31, 1995 and approximately $29.7 billion at December 31, 1994.

          Smith Barney's TRAK-R- program provides clients with non-discretionary
asset allocation advice based on the client's identification of investment
objectives and risk tolerances. TRAK-R- clients include both individuals and
institutions, including participant-

                                       6
<PAGE>

directed 401(k) plans. Clients can choose to allocate assets among the CG
Capital Markets funds, a series of 13 mutual funds each corresponding to a
particular asset class and investment style, or from among the selected fund
offerings of 28 no-load or load-waived mutual fund families (including Smith
Barney's family of funds) corresponding to the same asset class and investment
style criteria. At December 31, 1996, TRAK-R- assets exceeded $6.6 billion, as
compared to approximately $4.8 billion at December 31, 1995 and approximately
$3.3 billion at December 31, 1994. Smith Barney also offers a separate offshore
TRAK-R- program to non-resident alien clients, which includes client investment
in a series of asset class/investment style funds domiciled outside the United
States.

     Miscellaneous Activities

          Certain of the Company's subsidiaries are chartered as trust companies
and provide a full range of fiduciary services with a particular emphasis on
personal trust services. Another subsidiary offers a broad range of trustee
services for qualified retirement plans, with particular emphasis on the 401(k)
plan market. Each of these trust companies is subject to the supervision of the
state banking authority where it was chartered and uses the distribution network
of SBI to market its services. Although these trust companies are subsidiaries
of the Company and not of SB Holdings, their results are included with Smith
Barney for segment reporting purposes. Smith Barney provides certain advisory
and support services to the trust companies and receives fees for such services.

          In 1996, Smith Barney formed a joint venture with the Korea Exchange
Bank. The venture, a brokerage and underwriting company based in Seoul, South
Korea, that is owned 49% by Smith Barney, is engaged in the securities brokerage
and underwriting business in the Korean markets. The venture is licensed with
the Korea Ministry of Finance and Economy to conduct securities activities in
Korea.

General

     Competition

          The businesses in which Smith Barney is engaged are highly
competitive. The principal factors affecting competition in the investment
banking and securities brokerage industry are the quality and ability of
professional personnel and the relative prices of services and products offered.
In addition to competition from other investment banking firms, both domestic
and international, and securities brokerage companies and discount securities
brokerage operations, including regional firms in the United States, there has
been increasing competition from other sources, such as commercial banks,
insurance companies and other major companies that have entered the investment
banking and securities brokerage industry, in many cases through acquisitions.
Certain of those competitors may have greater capital and other resources than
Smith Barney. The Federal Reserve Board has substantially removed the barrier
originally erected by the Glass-Steagall Act restricting investment banking
activities of 

                                       7
<PAGE>

commercial banks and their affiliates, by permitting certain commercial banks to
engage, through affiliates, in the underwriting of and dealing in certain types
of securities, subject to certain limitations. Proposed legislation has been
introduced in Congress from time to time that would modify certain other
provisions of the Glass-Steagall Act and other laws and regulations affecting
the financial services industry. The potential impact of such legislation on the
Company's businesses cannot be predicted at this time.

          Competitors of Smith Barney's mutual funds and asset management
operations include a large number of mutual fund management and sales companies
and asset management firms. Competition in mutual fund sales and investment
management is based on investment performance, service to clients and product
design.

Regulation

          Certain of the Company's subsidiaries are registered as broker-dealers
and as investment advisers with the Securities and Exchange Commission (the
"Commission") and as futures commission merchants and as commodity pool
operators with the Commodity Futures Trading Commission ("CFTC"). SBI and The
Robinson-Humphrey Company, Inc., an investment banking and financial services
subsidiary of SBI ("R-H"), are members of the New York Stock Exchange, Inc. (the
"NYSE") and other principal United States securities exchanges, as well as the
National Association of Securities Dealers, Inc. ("NASD") and the National
Futures Association ("NFA"), a not-for-profit membership corporation which has
been designated as a registered futures association by the CFTC. SBI and R-H are
registered as broker-dealers in all 50 states, the District of Columbia and
Puerto Rico, and in addition are registered as investment advisers in certain
states that require such registration. SBI is also a reporting dealer to the
Federal Reserve Bank of New York, a member of the principal United States
futures exchanges and a registered broker-dealer in Guam. Both SBI and R-H are
subject to extensive regulation, primarily for the benefit of their customers,
including minimum capital requirements, which are promulgated and enforced by,
among others, the Commission, the CFTC, the NFA, the NYSE, various
self-regulatory organizations of which SBI and R-H are members and the
securities administrators of the 50 states, the District of Columbia and Puerto
Rico and, in SBI's case, Guam. The Commission and the CFTC also require certain
registered broker-dealers (including SBI) to maintain records concerning certain
financial and securities activities of affiliated companies that may be material
to the broker-dealer, and to file certain financial and other information
regarding such affiliated companies.

          Smith Barney's operations abroad, described in this paragraph, are
conducted through various subsidiaries. Its activities in the United Kingdom,
which include investment banking, trading, brokerage and asset management
services, are subject to the Financial Services Act 1986, which regulates
organizations that conduct investment businesses in the United Kingdom
(including imposing capital and liquidity requirements), and to the rules of the
Securities and Futures Authority and the Investment Management Regulatory
Organization. Smith Barney is a member of the International Petroleum Exchange,
the London Metals 

                                       8
<PAGE>

Exchange and the London International Financial Futures and Options Exchange
and, as such, is subject to the rules and regulations of those Exchanges. In
Ireland, a Smith Barney subsidiary that sponsors commodities-related pooled
investment funds is subject to the supervision of the Central Bank of Ireland.
In France, Smith Barney operates as a regulated securities house and an
authorized mutual fund manager. Smith Barney is a licensed securities company in
Japan and, as such, its activities in Japan are subject to Japanese law
applicable to securities firms. Smith Barney is also a member of the Tokyo Stock
Exchange and the Osaka Stock Exchange, and its activities in Japan are therefore
subject to the rules and regulations of those Exchanges. Smith Barney conducts
securities and commodities businesses in Singapore and Hong Kong that are
regulated by the Monetary Authority of Singapore and the Hong Kong Securities
and Futures Commission, respectively. Smith Barney also is a member of the
Singapore International Monetary Exchange and is a "B license holder" with the
Zurich Stock Exchange. Additionally, certain subsidiaries of SB Holdings are
licensed as an "international dealer," an "international adviser" and an
"investment dealer" with the Ontario Securities Commission, and as
broker-dealers with the Securities Board of The Netherlands. Smith Barney's
representative offices in Mexico City, Mexico, Paris, France, Beijing, People's
Republic of China, Manama, Bahrain and Taipei, Taiwan are also subject to the
jurisdiction of local financial services regulatory authorities. Smith Barney
also operates a private trust services business that is licensed as a bank and
trust company in the Cayman Islands, and is subject to the regulation of the
Director of Financial Services, Banks & Trust Companies Supervision Department
of the Cayman Islands.

          In connection with the mutual funds business, Smith Barney must comply
with regulations of a number of regulatory agencies and organizations, including
the Commission and the NASD. The Company, through Smith Barney, is the indirect
parent of investment advisers registered and regulated under the Investment
Advisers Act of 1940, and of companies that distribute shares of mutual funds
pursuant to distribution agreements subject to regulation under the Investment
Company Act of 1940. Under those Acts, the advisory contracts between the
Company's investment adviser subsidiaries and the mutual funds they serve
("Affiliated Funds"), as well as the mutual fund distribution agreements, would
automatically terminate upon an assignment of such contracts by the investment
adviser or the fund distribution company, as the case may be. Such an assignment
would be presumed to have occurred if any party were to acquire more than 25% of
the Company's voting securities. Continuation of advisory and distribution
relationships under these circumstances could be achieved only by obtaining
consent to the assignment from the shareholders of the Affiliated Funds
involved. In addition, SBI and the Affiliated Funds are subject to certain
restrictions in their dealings with each other. For example, SBI may act as
broker to an Affiliated Fund in a transaction involving an exchange-traded
security only when that fund maintains procedures that govern, among other
things, the execution price of the transaction and the commissions paid; SBI may
not, however, conduct principal transactions with an Affiliated Fund. Further,
an Affiliated Fund may acquire securities during the existence of an
underwriting where SBI is a principal underwriter only in certain limited
situations.

                                       9
<PAGE>

          SBI and R-H are members of the Securities Investor Protection
Corporation ("SIPC"), which, in the event of liquidation of a broker-dealer,
provides protection for customers' securities accounts held by the firm of up to
$500,000 for each eligible customer, subject to a limitation of $100,000 for
claims for cash balances. In addition, Smith Barney has purchased additional
coverage of up to $150 million for eligible customers, approximately $50 million
of which is from a subsidiary of the Company.

          As registered broker-dealers, SBI and R-H are subject to the
Commission's net capital rule, Rule 15c3-1 (the "Net Capital Rule"), promulgated
under the Exchange Act. SBI and R-H compute net capital under the alternative
method of the Net Capital Rule which requires the maintenance of minimum net
capital, as defined. A member of the NYSE may be required to reduce its business
if its net capital is less than 4% of aggregate debit balances (as defined) and
may also be prohibited from expanding its business or paying cash dividends if
resulting net capital would be less than 5% of aggregate debit balances.
Furthermore, the Net Capital Rule does not permit withdrawal of equity or
subordinated capital if the resulting net capital would be less than 5% of such
debit balances.

          The Net Capital Rule also limits the ability of broker-dealers to
transfer large amounts of capital to parent companies and other affiliates.
Under the Net Capital Rule, equity capital cannot be withdrawn from a
broker-dealer without the prior approval of the Commission in certain
circumstances, including when net capital after the withdrawal would be less
than (i) 120% of the minimum net capital required by the Net Capital Rule, or
(ii) 25% of the broker-dealer's securities position "haircuts," i.e.,
deductions from capital of certain specified percentages of the market value of
securities to reflect the possibility of a market decline prior to disposition.
In addition, the Net Capital Rule requires broker-dealers to notify the
Commission and the appropriate self-regulatory organization two business days
before a withdrawal of excess net capital if the withdrawal would exceed the
greater of $500,000 or 30% of the broker-dealer's excess net capital, and two
business days after a withdrawal that exceeds the greater of $500,000 or 20% of
excess net capital. Finally, the Net Capital Rule authorizes the Commission to
order a freeze on the transfer of capital if a broker-dealer plans a withdrawal
of more than 30% of its excess net capital and the Commission believes that such
a withdrawal would be detrimental to the financial integrity of the firm or
would jeopardize the broker-dealer's ability to pay its customers. For
additional information on the Net Capital Rule, see Note 14 of Notes to
Consolidated Financial Statements.

                                       10
<PAGE>

                            CONSUMER FINANCE SERVICES

          The Company's Consumer Finance Services segment includes consumer
lending services conducted primarily under the name "Commercial Credit," as well
as credit-related insurance and credit card services. CCC's predecessor was
founded in 1912.

Consumer Finance

          As of December 31, 1996, Consumer Finance Services maintained 859 loan
offices in 44 states, including servicing centers for loans sold through the PFS
sales force. The Company owns two state-chartered banks headquartered in Newark,
Delaware, which generally limit their activities to offering credit card
services nationwide.

          Loans to consumers by the Consumer Finance Services unit include real
estate-secured loans, both fixed and variable rate secured and unsecured
personal loans and fixed rate loans to finance consumer goods purchases. Credit
card loans are discussed below. CCC's loan offices are generally located in
small to medium-sized communities in suburban or rural areas, and are managed by
individuals who generally have considerable consumer lending experience. The
primary market for CCC's consumer loans consists of households with an annual
income of $20,000 to $50,000. The number of active loan customers (excluding
credit card customers) was approximately 1,333,000 at December 31, 1996, as
compared to approximately 1,275,000 at December 31, 1995 and approximately
1,177,000 at December 31, 1994. In 1996, CCC created an agency that performs
appraisals, sells title insurance and provides other closing-related services
for CCC's real-estate loans.

          Two CCC loan programs solicit applications for loans exclusively
through the PFS sales force. During 1996, CCC converted 27 of its loan offices
to servicing centers for the loan products sold through the PFS sales force. At
December 31, 1996, the total loans outstanding generated from this program were
$1.524 billion, or approximately 19% of CCC's total loans outstanding, as
compared to $1.258 billion, or approximately 17%, at December 31, 1995 and
$1.107 billion, or approximately 16%, at December 31, 1994. See "Life Insurance
Services -- Primerica Financial Services."

          The average amount of cash advanced per real estate-secured loan made
was approximately $35,800 in 1996, $26,300 in 1995 and $28,400 in 1994. The
average amount of cash advanced per personal loan made was approximately $4,250
in 1996 and $4,200 in each of 1995 and 1994. The average real estate-secured
loan size increased in 1996 due to marketing initiatives that attracted
customers for higher balance loans, particularly in first mortgage programs. The
average annual yield for loans in 1996 was 15.24%, as compared to 15.64% in 1995
and 15.41% in 1994. The average annual yield for real estate-secured loans in
1996 was 12.13%, as compared to 12.33% in 1995 and 12.20% in 1994, and for
personal loans it was 19.95% in 1996, as compared to 20.23% in 1995 and 20.20%
in 1994. The average yield for real estate-secured loans has been affected by
the normal run-off of older, higher 

                                       11
<PAGE>

yielding loans and growth in lower yielding, higher quality loans, while the
average yield for personal loans has been affected by the industry trends
associated with rising personal bankruptcies. Consumer Finance Services' average
net interest margin for loans was 8.64% in 1996, 8.79% in 1995 and 8.76% in
1994.

          CCC's delinquency and charge-off rates reached historically low levels
in 1994 and rose in 1995 and 1996, consistent with recent industry trends. This
increase in delinquencies and charge-offs reflects a continued high level of
personal bankruptcies, a national trend that shows no indication of reversing
itself. See "-- Delinquent Receivables and Loss Experience."

     Analysis of Consumer Finance Receivables

          For an analysis of consumer finance receivables, net of unearned
finance charges ("Consumer Finance Receivables"), see Note 9 of Notes to
Consolidated Financial Statements.

     Delinquent Receivables and Loss Experience

          Due to the nature of the finance business, some customer delinquency
and loss is unavoidable. The management of the consumer finance business
attempts to control customer delinquencies through careful evaluation of each
borrower's application and credit history at the time the loan is made or
acquired, and appropriate collection activity. An account is considered
delinquent for financial reporting purposes when a payment is more than 60 days
past due, based on the original or extended terms of the contract. The
delinquency and loss experience on real estate-secured loans is generally more
favorable than on personal loans.

          The following table sets forth the ratio of receivables delinquent for
60 days or more on a contractual basis (i.e., more than 60 days past due) to
gross receivables outstanding:

                 Ratio of Receivables Delinquent 60 Days or More
                      to Gross Receivables Outstanding (1)

                                   Real
                                   Estate-
                      Personal     Secured     Credit      Sales       Total
As of December 31,    Loans        Loans       Cards       Finance     Consumer
- ------------------    -----        -----       -----       -------     --------
     1996             3.42%        1.50%       1.44%       2.27%        2.38%
     1995             2.89%        1.42%       1.40%       2.17%        2.14%
     1994             2.40%        1.48%       1.05%       1.79%        1.88%

- ----------
(1)  The receivable balance used for these ratios is before the deduction of
     unearned finance charges and excludes accrued interest receivable.
     Receivables delinquent 60 days or more include, for all periods presented,
     accounts in the process of foreclosure.

                                       12
<PAGE>

          The following table sets forth the ratio of net charge-offs to average
Consumer Finance Receivables. For all periods presented, the ratios shown give
effect to all deferred origination costs.

        Ratio of Net Charge-Offs to Average Consumer Finance Receivables

                                   Real
                                   Estate-
     Year Ended       Personal     Secured     Credit      Sales       Total
     December 31,     Loans        Loans       Cards       Finance     Consumer
- ------------------    -----        -----       -----       -------     --------
     1996             5.46%        0.50%       2.75%       3.34%       2.91%
     1995             4.01%        0.64%       2.04%       2.46%       2.28%
     1994             3.50%        0.82%       1.83%       2.03%       2.08%

          The following table sets forth information regarding the ratio of
allowance for losses to Consumer Finance Receivables:

          Ratio of Allowance For Losses to Consumer Finance Receivables

                               As of December 31,
                               ------------------
                                 1996   2.97%
                                 1995   2.66%
                                 1994   2.64%

Credit-Related Insurance

          American Health and Life Insurance Company ("AHL"), a subsidiary of
CCC, underwrites or arranges for credit-related insurance, which is offered to
customers of the consumer finance business. AHL has an A+ (superior) rating from
A.M. Best Company ("A.M. Best"), whose ratings may be revised or withdrawn at
any time. At a minimum, credit life insurance covers the declining balance of
unpaid indebtedness. Credit disability insurance provides monthly benefits
during periods of covered disability. Credit property insurance covers the loss
of property given as security for loans. Other insurance products offered or
arranged for by AHL primarily include auto single interest and involuntary
unemployment insurance. Most of AHL's products are single premium, which
premiums are earned over the related contract period. See "Life Insurance
Services" for information concerning life insurance other than credit-related
insurance.

                                       13
<PAGE>

          The following table sets forth gross written insurance premiums, net
of refunds, for consumer finance customers:

                   Consumer Finance Insurance Premiums Written
                                  (in millions)

                                                     Year Ended December 31,
                                                     -----------------------
                                                  1996       1995       1994
                                                  ----       ----       ----
Premiums written by AHL and its affiliates 
   Writings for consumer finance:
           Credit life                            $ 42.7     $ 41.8     $ 43.3
           Credit disability and other              63.1       61.4       66.7
           Credit property and other                18.0        4.1        3.0
                                                  ------     ------     ------
                 Total                            $123.8     $107.3     $113.0
                                                  ======     ======     ======
Premiums written by other insurance companies                          
           Credit property and other              $ 42.9     $ 51.6     $ 52.8
                                                  ======     ======     ======

          Net premiums written began to increase in late 1996 compared to 1995
primarily due to growth in loan receivables. Net premiums written were
relatively flat in early 1996 and 1995 compared to 1994 primarily due to slower
growth in loan receivables.

Credit Card Services

          The Travelers Bank, a subsidiary of CCC, is a state-chartered bank
located in Newark, Delaware, which provides credit card services, including
upper market gold credit card services, to individuals and to affinity groups
(such as nationwide professional associations and fraternal organizations). The
Travelers Bank USA, another state-chartered bank subsidiary of CCC, is not
subject to certain regulatory restrictions relating to cross-marketing
activities to which The Travelers Bank is subject. See "-- Regulation." These
banks generally limit their activities to credit card operations.

          The following table sets forth aggregate information regarding credit
cards issued by The Travelers Bank and The Travelers Bank USA.

                    Credit Cardholders and Total Outstandings
                           (outstandings in millions)

                                      As of, or for the year ended, December 31,
                                      ------------------------------------------
                                          1996           1995            1994
                                          ----           ----            ----
Approximate total credit cardholders    791,000         753,000        621,000
Approximate gold credit cardholders     642,000         615,000        519,000
Total outstandings                       $907.1          $761.8         $712.5
Average annual yield                      11.82%          12.51%         11.88%

                                       14
<PAGE>

          The primary market for the banks' credit cards consists of households
with annual incomes of $40,000 and above.

          The banks offer deposit-taking services (which as to The Travelers
Bank USA are limited to deposits of at least $100,000 per account). At December
31, 1996, deposits of unaffiliated entities were $81.9 million, as compared to
$97.9 million at December 31, 1995 and $73.3 million at December 31, 1994. The
decrease in the average annual yield in 1996 primarily resulted from the
offering of promotional rates in 1996 to encourage the transfer of credit card
balances to the Company's banks.

Competition

          The consumer finance business competes with banks, savings and loan
associations, credit unions, credit card issuers and other consumer finance
companies. Additionally, substantial national financial services networks have
been formed by major brokerage firms, insurance companies, retailers and bank
holding companies. Some competitors have substantial local market positions;
others are part of large, diversified organizations. Deregulation of banking
institutions has greatly expanded the consumer lending products permitted to be
offered by these institutions, and because of their long-standing insured
deposit base, many of them are able to offer financial services on very
competitive terms. The Company believes that it is able to compete effectively
with such institutions. In particular, the Company believes that the diversity
and features of the products it offers, personal service, and cultivation of
repeat and referral business support and strengthen its competitive position in
its Consumer Finance Services businesses.

Regulation

          Most consumer finance activities are subject to extensive federal and
state regulation, including examination and review by state authorities of
consumer finance offices. Personal loan, real estate-secured loan and sales
finance laws generally require licensing of the lender, limitations on the
amount, duration and charges for various categories of loans, adequate
disclosure of certain contract terms and limitations on certain collection
practices and creditor remedies. Federal consumer credit statutes primarily
require disclosure of credit terms in consumer finance transactions. CCC's
banks, which must undergo periodic examination, are subject to additional
regulations relating to capitalization, leverage, reporting, dividends and
permitted asset and liability products. These banks are also covered by the
Competitive Equality Banking Act of 1987 (the "Banking Act"), which, with
respect to The Travelers Bank, restricts cross-marketing of products by or of
certain affiliates. CCC's banks are also subject to the Community Reinvestment
Act, which assesses the bank's record in helping to meet the credit needs of low
and moderate income persons in such bank's delineated community, and the Fair
Credit Reporting Act, which is aimed at ensuring the accuracy and 

                                       15
<PAGE>

fairness of the mechanism by which consumer credit and other information on
consumers is assembled and evaluated. The Company believes that it complies in
all material respects with applicable regulations. See "Insurance Services -
General -- Regulation" at the end of the description of the Life Insurance
Services segment for a discussion of the regulatory factors governing the
insurance businesses of CCC.

          The Real Estate Settlement Procedures Act of 1974 ("RESPA") covers
real estate loans secured by residential real estate. Generally, RESPA requires
disclosure of certain information to customers and regulates the receipt or
payment of fees or charges for services performed.

          Proposed legislation has been introduced in Congress that would modify
certain laws and regulations affecting the financial services industry. The
potential impact of such legislation on the Company's businesses cannot be
predicted at this time.

                     PROPERTY & CASUALTY INSURANCE SERVICES

          This segment includes the operations of TAP and its subsidiary and
affiliated property-casualty insurance companies, all of which are collectively
referred to herein as "TAP." TAP provides a wide range of commercial and
personal property and casualty insurance products and services to businesses,
government units, associations and individuals. As described above, on April 2,
1996, TAP acquired Aetna P&C. The Company's results of operations for periods
prior to April 2, 1996 do not include the results of Aetna P&C. See Notes 2 and
4 of Notes to Consolidated Financial Statements. For informational purposes, the
premium and certain other operational information provided below includes Aetna
P&C's businesses prior to the Acquisition.

Commercial Lines

          TAP is the third largest writer of commercial lines insurance in the
United States based on 1995 direct written premiums published by A.M. Best,
after giving effect to the Acquisition and recent industry consolidation. TAP's
Commercial Lines offers a broad array of property and casualty insurance and
insurance-related services. Commercial Lines is organized into four marketing
and underwriting groups that are designed to focus on a particular client base
or industry segment to provide products and services that specifically address
customers' needs: National Accounts, primarily serving large national
corporations; Commercial Accounts, serving mid-size businesses; Select Accounts,
serving small businesses and individuals with commercial exposures; and
Specialty Accounts, providing a variety of specialty coverages. TAP also has a
dedicated group within Commercial Lines that serves the construction industry.
TAP distributes its commercial products through approximately 4,600 brokers and
independent agencies located throughout the United States.

          The commercial coverages marketed by TAP include workers'
compensation, general liability (including product liability), commercial
multi-peril, commercial automobile, property 

                                       16
<PAGE>

(including fire and allied lines) and several other miscellaneous coverages. TAP
also underwrites specialty coverages through three separate units, Travelers
Specialty, Gulf Specialty and Bond Specialty, which have historically focused on
unique risks that typically require specialized underwriting. Coverages offered
by Travelers Specialty include general liability for selected product liability
risks, medical malpractice and umbrella and excess liability. Coverages offered
by Gulf Specialty include directors' and officers' liability and errors and
omissions insurance for various professions, umbrella insurance, insurance for
municipalities, hard to place coverages sold on an excess and surplus lines
basis and fidelity and surety coverage. Coverages offered by Bond Specialty
include fidelity and surety, fiduciary liability insurance, directors' and
officers' and other professional liability insurance and other related coverages
such as kidnap and ransom and mail insurance. In addition, TAP offers various
risk management services, generally including claims settlement, loss control
and engineering services, to businesses that choose to self-insure certain
exposures, to state funds and insurance carriers that participate in state
involuntary workers' compensation pools and to employers seeking to manage
workers' compensation medical and disability costs. In 1996, Commercial Lines
generated combined net written premiums of $4.7 billion and combined premium
equivalents of $2.7 billion. As used herein, unless the context otherwise
requires, "combined" refers to the operations of both Travelers P&C and Aetna
P&C, without regard to the date of the Acquisition.

     Selected Product and Market Information

          The following table sets forth by product line and market net written
premiums and premium equivalents for Commercial Lines for the periods indicated.
For a description of the product lines and markets referred to in the table
below, see "-- Product Lines" and "-- Principal Markets and Methods of
Distribution," respectively.

          Over the past several years, National Accounts customers have moved
increasingly from traditional insurance coverages to service-type products,
primarily for workers' compensation coverage and to a lesser extent in general
liability and commercial automobile coverages. These types of products include
risk management services such as claims settlement, loss control and
engineering. The volume of business handled by TAP in servicing relationships is
measured by "premium equivalents." Premium equivalents do not represent actual
premium revenues. Premium equivalents are determined in the pricing process and
represent TAP's estimates of premiums that its customers would have been charged
under a fully insured arrangement, based on expected losses associated with
non-risk-bearing components of each account.

          Because the Acquisition occurred on April 2, 1996, the Company's
results of operations for periods prior to April 2, 1996 do not include the
results of Aetna P&C. Accordingly, premium and other operational information
provided for TAP's combined businesses prior to such time is for informational
purposes only.

                                       17
<PAGE>

              Combined Net Written Premiums and Premium Equivalents
<TABLE>
<CAPTION>

                                                                                  Percentage of Total Net
                                                                                    Written Premiums and
                                              Year Ended December 31,                Premium Equivalents
                                          --------------------------------          Year Ended December 31,
                                          1996          1995          1994                  1996
                                          ----          ----          ----                  ----
                                                 (Dollars in millions)
<S>                                        <C>          <C>           <C>                   <C>  
Net written premiums by 
product line:
   Workers' compensation                   $1,223       $1,312       $1,675                 16.5%
   General liability                          836          815          941                 11.3
   Commercial multi-peril                   1,223        1,188        1,119                 16.5
   Commercial automobile                      806          888          932                 10.9
   Property                                   342          457          441                  4.6
   Fidelity and surety                        215          233          209                  2.9
   Other                                       45          251          164                  0.7
                                           ------       ------       ------                 ---- 
      Net written premiums (1)             $4,690       $5,144       $5,481                 63.4%
      Premiums equivalents (2)              2,712        3,458        2,990                 36.6
                                           ------       ------       ------                 ---- 
      Total Commercial Lines               $7,402       $8,602       $8,471                100.0%
                                           ======       ======       ======                ===== 
</TABLE>

<TABLE>
<CAPTION>

                                                                                  Percentage of Total Net
                                                                                    Written Premiums and
                                              Year Ended December 31,                Premium Equivalents
                                          --------------------------------          Year Ended December 31,
                                          1996          1995          1994                  1996
                                          ----          ----          ----                  ----
                                                 (Dollars in millions)
<S>                                        <C>          <C>           <C>                   <C>  
Net written premiums and premium
equivalents by market:
   National Accounts                      $3,499        $4,550       $4,463                 47.3%
   Commercial Accounts                     1,812         1,962        2,159                 24.5
   Select Accounts                         1,412         1,466        1,293                 19.1
   Specialty Accounts                        679           624          556                  9.1
                                          ------        ------       ------                ----- 
      Total Commercial Lines (2)          $7,402        $8,602       $8,471                100.0%
                                          ======        ======       ======                ===== 
</TABLE>


- ----------
(1)  The decreases in net written premiums during the periods shown reflect the
     highly competitive marketplace and TAP's selective underwriting practices.
(2)  Premium equivalents for the year ended December 31, 1994 are provided for
     Travelers P&C only. Historically, Aetna P&C did not track premium
     equivalents and such amounts are not available for that period. The
     decreases in premium equivalents during the periods shown reflect a
     depopulation of involuntary pools as the loss experience of workers'
     compensation improves and insureds move to voluntary markets, TAP's
     selective renewal activity to address the competitive pricing environment
     and its continued success in lowering workers' compensation losses of
     customers.

                                       18
<PAGE>

     Product Lines

          TAP writes a broad range of commercial property and casualty insurance
for risks of all sizes. The core products in TAP's Commercial Lines are as
follows:

          Workers' Compensation provides coverage for employers' liability for
injuries to employees under common law as well as the obligation of an employer
under state or federal law to provide its employees with specified benefits for
work-related injuries, deaths and diseases, regardless of fault. In addition to
the liability exposure that may arise under common law, there are typically four
types of benefits payable under workers' compensation policies: medical
benefits, disability benefits, death benefits and vocational rehabilitation
benefits. Workers' compensation policies are often written in conjunction with
other commercial policies. TAP offers two types of workers' compensation
products: (i) insurance products, including guaranteed cost policies, in which
policy premiums charged are fixed and do not vary as a result of the insured's
loss experience, and loss sensitive plans, including retrospectively rated
policies, in which premiums are adjusted based on actual loss experience of the
insured during the policy period, and large deductible plans, in which the
customer bears the insurance risk up to its deductible amount, and (ii) service
programs, which are generally sold to TAP's larger National Accounts, where TAP
receives fees for providing loss prevention, risk management, claims
administration and benefit administration services to organizations pursuant to
service agreements. TAP also participates in state assigned risk pools servicing
workers' compensation policies as a servicing carrier and pool participant. TAP
emphasizes managed care cost containment strategies (which involve employers,
employees and care providers in a cooperative effort that focuses on the injured
employee's early return to work), cost-effective quality care, and customer
service in this market. Workers' compensation comprehensive claim and managed
care cost containment services are integrated through TAP's claims management
system to maximize cost savings on both service delivery and loss payout. For
the year ended December 31, 1996, TAP's workers' compensation line generated
$1.2 billion of combined net written premiums and $2.2 billion of combined
premium equivalents.

          General Liability provides coverage for liability exposures including
bodily injury and property damage arising from products sold and general
business operations. General liability also includes coverage for directors' and
officers' liability arising in their official capacities, fiduciary liability
for trustees and sponsors of pension, health and welfare and other employee
benefit plans, errors and omissions insurance for employees, agents,
professionals and others arising from acts or failures to act under specified
circumstances, as well as medical malpractice, umbrella and excess insurance.
For the year ended December 31, 1996, TAP's general liability line generated
$836 million of combined net written premiums and $299 million of combined
premium equivalents.

          Commercial Multi-Peril provides a combination of property and
liability coverage for businesses and business property for damages such as that
caused by fire, wind, hail, water, theft and vandalism, and protects businesses
from financial loss due to business interruption. 

                                       19
<PAGE>

It also insures businesses against third-party liability from accidents
occurring on their premises or arising out of their operations, such as injuries
sustained from products sold. For the year ended December 31, 1996, TAP's
commercial multi-peril line generated $1.2 billion of combined net written
premiums.

          Commercial Automobile provides coverage for businesses against losses
incurred from personal bodily injury, bodily injury to third parties, property
damage to an insured's vehicle, and property damage to other vehicles and other
property resulting from the ownership, maintenance or use of automobiles and
trucks in a business. For the year ended December 31, 1996, TAP's commercial
automobile line generated $806 million of combined net written premiums and $240
million of combined premium equivalents.

          Property provides coverage for loss or damage to buildings, inventory
and equipment from natural disasters, including hurricanes, windstorms,
earthquakes, hail, explosions, severe winter weather and other events such as
theft and vandalism, fires and storms and financial loss due to business
interruption. Property also includes inland marine, which provides coverage for
goods in transit and unique, one-of-a-kind exposures. For the year ended
December 31, 1996, TAP's property line generated $342 million of combined net
written premiums.

          Fidelity and Surety provides fidelity insurance coverage which
protects an insured for loss due to embezzlement or misappropriation of funds by
an employee. Surety is a three-party agreement whereby the insurer agrees to pay
a second party or make complete an obligation in response to the default, acts
or omissions of a third party. Surety is generally provided for construction
performance, legal matters such as appeals, trustees in bankruptcy and probate
and other performance bonds. For the year ended December 31, 1996, TAP's
fidelity and surety line generated $215 million of combined net written
premiums.

          Other coverages include boiler and machinery insurance, which provides
coverage for loss or damage resulting from the malfunction of boilers and
machinery, as well as miscellaneous assumed reinsurance. For the year ended
December 31, 1996, these other coverages generated $45 million of combined net
written premiums.

     Principal Markets and Methods of Distribution

          Commercial Lines is organized into four marketing groups that are
designed to focus on a particular client base or industry segment to provide
products and services that specifically address customers' needs: National
Accounts, primarily serving large national corporations; Commercial Accounts,
serving mid-size businesses; Select Accounts, serving small businesses; and
Specialty Accounts, providing a variety of specialty coverages. TAP also has a
dedicated group within Commercial Lines that serves the construction industry.

          TAP distributes its commercial products primarily through
approximately 4,600 brokers and independent agencies located throughout the
United States that are serviced by 99 

                                       20
<PAGE>

field offices. TAP seeks to establish relationships with well-established,
independent insurance agencies and brokers. In selecting new independent
agencies and brokers to distribute TAP's products, TAP considers each agency's
or broker's profitability, financial stability, staff experience and strategic
fit with TAP's operating and marketing plans. Once an agency or broker is
appointed, TAP carefully monitors its performance.

     National Accounts

          National Accounts serves large companies, as well as employee groups,
associations and franchises. National Accounts also includes TAP's alternative
market business (the "Alternative Market"), which primarily covers workers'
compensation products and services to voluntary and involuntary state pools.
National Accounts customers typically generate annual direct written premiums
and premium equivalents of over $1 million per account and generally select
products under retrospectively rated plans, large self-insured retentions or
some other loss-responsive arrangement. National Accounts programs involve both
traditional insurance (risk transfer) and risk service (claims settlement, loss
control and risk management). Customers are usually national in scope and range
in size from businesses with sales of approximately $10 million per year to
Fortune 2000 corporations. Products are marketed through national brokers and
regional agents with offices throughout the United States. Based on combined net
written premiums of $874 million and combined premium equivalents of $2.6
billion, National Accounts constituted approximately 47% of the Commercial Lines
business in 1996.

          National Accounts customers often demand risk service programs where
the ultimate cost is based on their own loss experience. Programs offered by TAP
include claims settlement, loss control and risk management services and are
generally offered in connection with a retrospectively rated insurance policy, a
large deductible plan or a self-insured program. Workers' compensation accounted
for approximately 76% of the products sold in 1996 to National Accounts
customers, based on combined net written premiums and premium equivalents.

          The Alternative Market business of National Accounts sells claims and
policy management services to workers' compensation and automobile assigned risk
plans, self-insurance pools throughout the United States and to niche voluntary
markets. Since 1993, most state assigned workers' compensation risk plan
contracts have been awarded through a formal state-by-state bid process.
Contracts, which are generally for three-year terms, are awarded by state
agencies based on quality of service and price. TAP has emerged as the largest
workers' compensation assigned risk plan servicing insurer in the industry with
approximately 28% share of the market in 1996. Assigned risk plan contracts
generated approximately $456 million in combined premium equivalents in 1996 for
TAP.

          TAP also services self-insurance groups, sells excess workers'
compensation coverage to these groups and markets various workers' compensation
specialty programs. Self-insurance groups and these specialty programs generated
combined net written premiums 

                                       21
<PAGE>

and premium equivalents of $89 million in 1996. National Accounts also
participates in various involuntary assigned risk pools, which provide insurance
coverage to individuals or other entities that otherwise are unable to purchase
such coverage in the voluntary market. Participation in these pools in most
states is generally in proportion to voluntary writings of related lines of
business in that state.

     Commercial Accounts

          Commercial Accounts sells a broad range of property and casualty
insurance products through a large network of independent agents and brokers.
Commercial Accounts targets businesses with 75 to 1,000 employees that generate
between $50,000 and $1 million in annual direct written premiums and premium
equivalents. TAP offers a full line of products to its Commercial Accounts
customers, with an emphasis on guaranteed cost products. TAP also offers
retrospectively rated or large deductible programs to these customers. Based on
combined net written premiums of $1.7 billion and combined premium equivalents
of $87 million, Commercial Accounts constituted approximately 25% of the
Commercial Lines business in 1996.

          Commercial Accounts targets certain industries in which TAP has
claims, engineering and underwriting expertise and to which TAP has established
dedicated operations. Industry segments include from the manufacturing sector:
advanced technology, metal products, mineral products, plastic and rubber
products manufacturing and wood products. Also targeted are colleges and
universities, transportation, retail, financial, property management and the
wholesale industry. TAP continues to develop new industry-targeted programs both
on a national and local level. Specific industry knowledge enables TAP to
select, as customers, better managed companies in an industry segment, to tailor
specialized coverages for those companies, and to link price to the individual
exposure and to control risk. Instead of relying on rating bureaus to establish
rates for products, TAP generally uses its proprietary data, which it has
compiled from many years of data generated by its extensive underwriting and
pricing experience. Accordingly, subject to applicable state insurance
regulations, prices are derived from those proprietary rates and numerous
variables that apply to specific risks. TAP believes that relying on extensive
proprietary data to assess individual risk characteristics, rather than relying
on data from industry rating bureaus, provides it with a competitive advantage
in pricing and underwriting commercial risks. TAP uses components of this
approach specifically in connection with loss control and claims management
processing. Through a network of field offices, TAP's marketing and underwriting
specialists, who have point of sale authority, work closely with local brokers
and agents to tailor insurance coverage to individual customer needs.

          Construction. TAP has established dedicated operations that
exclusively target the construction industry, providing insurance and risk
management services for virtually all areas of construction, including general
contractors, heavy construction (including street and road) and special trade
contractors, except artisan or smaller trade contractors. TAP offers all product
lines to midsize and national customers in the construction market, including
both 

                                       22
<PAGE>

guaranteed cost and loss-responsive products, with general liability, workers'
compensation, commercial auto, commercial property and inland marine coverages.
The dedicated construction operations provide specialized service and
underwriting, with local market expertise and national capability, that enable
TAP to tailor specialized coverages, have competitive pricing and control risk.
This includes local underwriters who understand their state's laws and claim
climates, engineering and loss control specialists, professional claim
management and legal personnel with extensive construction experience.
Construction's products are distributed through independent agents and brokers
throughout the United States.

     Select Accounts

          Select Accounts serves individuals who have commercial exposures and
firms typically with one to 75 employees, typically generating up to $50,000 in
annual direct written premiums per account. Products offered to Select Accounts
are generally guaranteed cost policies, often a packaged product covering
property and liability exposures. Products are sold through independent agents,
who are often the same agents that sell TAP's Commercial Accounts and Personal
Lines products. Based on combined net written premiums of $1.4 billion, Select
Accounts constituted approximately 19% of the Commercial Lines business in 1996.

          Personnel in TAP's field offices and other points of local service,
which are located throughout the United States, work closely with agents to
ensure a strong local presence in the marketplace. TAP utilizes a marketing and
underwriting approach based on agency automation and defined underwriting
criteria. Agency automation allows agents access to TAP's price quotation and
policy issuance systems and enables agents to provide faster and more
cost-effective service to customers with supervision and underwriting control.
Agents that do not utilize the automated quotation and policy issuance systems
work with TAP's sales and marketing representatives who have point of sale
authority. Agents serving Select Accounts are given greater control and
discretion over underwriting decisions, within predefined parameters, than
brokers selling to larger accounts. Because underwriting criteria and pricing
tend to be more standardized for smaller businesses, Select Accounts uses a
standard industry classification (S.I.C.) based process to allow agents and
field marketing representatives to make underwriting and pricing decisions
within predetermined classifications. Business in other classes is subject to
consultative review by in-house underwriters. TAP believes that its breadth of
products, highly qualified field staff and its technology offer distinct
competitive advantages.

     Specialty Accounts

          Specialty Accounts markets products to national, midsize and small
customers, as well as individuals, and distributes them through both wholesale
brokers and retail agents and brokers throughout the United States. TAP's fast
response time on underwriting decisions, industry expertise and quality service
are important to maintaining relationships with Specialty Accounts insureds and
producers. TAP believes that it has a competitive advantage with 

                                       23
<PAGE>

respect to many of these products based on its reputation for clear, timely
decision-making, underwriting and industry expertise and strong producer and
customer relationships as well as its ability to cross-sell with National
Accounts, Commercial Accounts and Select Accounts. Based on combined net written
premiums of $679 million, Specialty Accounts constituted approximately 9% of the
Commercial Lines business in 1996.

          TAP has three separate marketing and underwriting groups within
Specialty Accounts:

          Travelers Specialty provides a broad range of products targeting risks
that do not fall within the underwriting guidelines of the other Commercial
Lines segments and that require highly specialized underwriting. The core
products include general liability for select product liability risks, umbrella
and excess liability, medical malpractice, various types of professional
liability, errors and omissions liability, primary and excess property, and
various coverages that target the transportation industry.

          Gulf Specialty focuses on many non-traditional lines of business with
a particular emphasis on the financial services market. Products include
directors' and officers' liability insurance, errors and omissions coverage for
bankers, investment counselors and mutual fund advisors, and fidelity and surety
coverage for related classes. In addition, Gulf Specialty offers errors and
omissions coverage for professionals and non-professionals such as lawyers,
architects and engineers, insurance agents, podiatrists and chiropractors. Gulf
Specialty also writes umbrella coverage for various industries, provides
insurance products to the entertainment industry and to municipalities and
provides insurance products for other industry specific programs. In addition,
Gulf Specialty has developed a book of excess and surplus lines business through
its non-admitted company.

          Bond Specialty's range of products includes fidelity and surety bonds,
directors' and officers' and other professional liability insurance, fiduciary
liability insurance and other related coverages. The customer base ranges from
large financial services companies and commercial entities to small businesses
and individuals. Products and services are distributed primarily through agents
and brokers. Bond is organized around four broad customer segments: Financial
Services, Construction, National Risk (customers with more than $500 million in
revenues) and Commercial Risk (companies with less than $500 million in revenues
and individuals). Bond's agency agreement with Executive Risk Management
Associates ("ERMA"), a partnership owned by Executive Risk, Inc., was
restructured effective January 1, 1997. The restructured agreement replaces the
prior exclusive underwriter status of ERMA for directors' and officers'
liability insurance written by Aetna Casualty with a non-exclusive agreement.

                                       24
<PAGE>

     Pricing and Underwriting

          Pricing levels for property and casualty insurance products by
Commercial Lines are generally developed based upon the frequency and severity
of estimated losses, the expenses of producing business and administering
claims, and a reasonable allowance for profit. TAP's strategy emphasizes a
profit-oriented approach rather than a premium volume or market share-oriented
approach to underwriting. TAP's National Accounts business, which sells
primarily risk management services and loss sensitive products, continues to be
very competitive on price. Commercial Accounts and Select Accounts primarily
sell guaranteed cost products.

          A significant portion of Commercial Lines business is written with
retrospectively rated insurance policies as well as large deductible policies in
which the ultimate cost of insurance for a given policy year is dependent on the
loss experience of the insured. Retrospectively rated policies are primarily
used in workers' compensation coverage. Although the payment terms and long-term
nature of the loss development reduces insurance risk, it introduces some
additional credit risk. Receivables from holders of retrospectively rated and
large deductible policies totaled approximately $755 million at December 31,
1996. Collateral, primarily letters of credit and, to a lesser extent, cash
collateral, is generally requested for contracts that provide for deferred
collection of ultimate premiums. The amount of collateral requested is
predicated upon the creditworthiness of the customer and the nature of the
insured risks. Commercial Lines continually monitors the credit exposure on
individual accounts and the adequacy of collateral.

          Under certain workers' compensation insurance contracts with
deductible features, TAP is obligated to pay the claimant the full amount of the
claim. TAP is subsequently reimbursed by the contractholder for the deductible
amount, and is subject to credit risk until such reimbursement is made. At
December 31, 1996, contractholder receivables and payables were approximately
$1.8 billion.

          TAP has developed an underwriting methodology that incorporates
underwriting, claims, engineering, actuarial and product development disciplines
for particular industries. This approach is designed to maintain high quality
underwriting and pricing discipline. This approach utilizes proprietary data
gathered and analyzed by TAP with respect to its Commercial Lines business over
many years. The underwriters and engineers use this information to assess and
evaluate risks prior to quotation. This information provides specialized
knowledge about industry segments and catastrophe management and helps analyze
risk based on account characteristics and pricing parameters designed to ensure
that TAP does not compromise its underwriting integrity. This process is linked
with strong underwriting interaction and review at TAP's and agents' locations.

          TAP is also a member of and participates in the underwriting
operations of insurance and reinsurance pools and associations, several of which
make independent underwriting decisions on behalf of their members. These pools
insure specialized risks such as exposures related to the aviation and nuclear
power industries.

                                       25
<PAGE>

          TAP continually reviews its exposure to catastrophic losses and
attempts to mitigate such exposure. See "Insurance Services - General --
Reinsurance." TAP uses sophisticated computer modeling techniques to assess
underwriting risks and renewal of business in catastrophe-prone areas.

     Geographic Distribution

          The following table shows the distribution of Commercial Lines' direct
written premiums for the states that accounted for the majority of combined
premium volume for the year ended December 31, 1996:

               State                                % of Total
               -----                                ----------
               New York                                13.5%
               California                               8.8
               Texas                                    5.9
               Massachusetts                            5.9
               Pennsylvania                             4.5
               Florida                                  4.5
               New Jersey                               4.1
               Illinois                                 4.0
               Connecticut                              3.7
               North Carolina                           3.1
               All Others (1)                          42.0
                                                     ------
               Total                                  100.0%
                                                     ======

- ----------
(1)  No other single state accounted for 3.0% or more of the total combined
     direct written premiums written in 1996 by TAP.

Personal Lines

          TAP is the largest writer of personal lines insurance through
independent agents and the seventh largest writer of personal lines insurance
overall in the United States based on 1995 direct written premiums published by
A.M. Best, after giving effect to the Acquisition and recent industry
consolidation. In 1996, Personal Lines generated combined net written premiums
of approximately $2.7 billion. Personal Lines primarily offers personal
automobile and homeowners insurance.

          Personal Lines distributes products primarily through approximately
5,000 independent agents located throughout the United States. TAP is also
pursuing a number of initiatives to broaden its distribution of Personal Lines
products, including targeted marketing to affinity groups, employee groups and
other sponsoring organizations and establishing co-

                                       26
<PAGE>

marketing arrangements with other insurers. In 1994, TAP began a pilot program
to market personal automobile and homeowners insurance through the independent
agents of Primerica Financial Services ("PFS"), a unit of Travelers Group. The
product is sold under the name Secure-SM-, and the program has expanded to reach
37 states. Over 6,300 PFS agents were licensed to sell Secure-SM- products by
the end of 1996, and approximately 5,000 new automobile and homeowners policies
are now being sold through this program each month.

     Selected Product Information

          The following table sets forth by product line net written premiums
for Personal Lines for the periods indicated. For a description of the product
lines referred to in the table below, see "-- Product Lines."

          Because the Acquisition occurred on April 2, 1996, the Company's
results of operations for periods prior to April 2, 1996 do not include the
results of Aetna P&C. Accordingly, premium and other operational information
provided for TAP's combined businesses prior to such time is for informational
purposes only.

                          Combined Net Written Premiums
<TABLE>
<CAPTION>

                                                                                   Percentage of Total
                                                                                   Net Written Premiums
                                               Year Ended December 31,                  Year Ended
                                          --------------------------------              December 31,
                                          1996          1995          1994                  1996
                                          ----          ----          ----                  ----
                                                 (Dollars in millions)

<S>                                       <C>          <C>           <C>                    <C>  
Net written premiums by 
product line:
   Personal automobile                    $1,851       $1,822        $1,969                 69.2%
   Homeowners and other                      824          721           773                 30.8
                                          ------       ------        ------                ----- 
      Total Personal Lines                $2,675       $2,543        $2,742                100.0%
                                          ======       ======        ======                ===== 
</TABLE>


     Product Lines

          TAP writes virtually all types of property and casualty insurance
covering personal risks. Personal Lines had approximately 4.2 million policies
in force at December 31, 1996. The primary coverages in Personal Lines are
personal automobile and homeowners insurance sold to individuals.

          Personal Automobile provides coverage for liability to others for both
bodily injury and property damage and for physical damage to an insured's own
vehicle from collision and various other perils. In addition, many states
require policies to provide first-party personal injury protection, frequently
referred to as no-fault coverage. For the year ended December 31, 1996, TAP's
personal automobile policies generated $1.9 billion of combined net written
premiums.

                                       27
<PAGE>

          Homeowners and Other provides protection against losses to dwellings
and contents from a wide variety of perils, as well as coverage for liability
arising from ownership or occupancy. TAP writes homeowners insurance for
dwellings, condominiums, mobile homes and rental property contents. Other
products include coverage for boats, personal articles such as jewelry, and
umbrella liability protection. For the year ended December 31, 1996, TAP's
homeowners and other policies generated $824 million of combined net written
premiums.

     Principal Markets and Methods of Distribution

          Personal Lines products are distributed primarily through
approximately 5,000 independent agents located throughout the United States,
supported by a network of 23 field marketing offices and five customer service
centers. The principal markets for Personal Lines insurance are in states along
the East Coast, in the South, and in the Midwest. In the states of Florida, New
Jersey and Massachusetts, TAP operates stand-alone domestic companies to enhance
its competitive capability in these highly regulated markets. Separate business
units within Personal Lines market to affinity groups and through the sales
force of PFS.

          Insurance companies generally market personal automobile and
homeowners insurance through one of two distribution systems: independent agents
or direct writing. The independent agents that distribute TAP's Personal Lines
products usually represent several unrelated property and casualty companies. In
contrast, direct writing companies operate either by mail or through exclusive
agents or sales representatives. Due in part to the expense advantage that
direct writers may have relative to companies using independent agents, the
direct writing companies have gradually expanded their market share in recent
years.

          Personal Lines continues to focus on the independent agency
distribution system, recognizing the service and underwriting advantages the
agent can deliver. In addition to its agency distribution system, TAP is
pursuing a number of initiatives to broaden its distribution of Personal Lines
products, including targeted marketing to affinity groups, employee groups and
other sponsoring organizations and establishing co-marketing arrangements with
other insurers. In 1994, TAP began writing personal automobile and homeowners
insurance through the independent agents of PFS in order to broaden the
distribution of its Personal Lines products. This program is now available in 37
states.

          In 1995, Aetna P&C entered into a marketing agreement with GEICO to
write the majority of GEICO's homeowners business, and to receive referrals from
GEICO for new homeowners business. This agreement added historically profitable
business and helped geographically diversify the homeowners line of business.
New business referrals began in July 1995 and, on January 1, 1996, Personal
Lines began writing renewal policies. This marketing agreement provides for
limits on Personal Lines' obligation to write new and renewal business in
certain catastrophe-prone areas.

          TAP believes that its focus on service, including prompt and efficient
claims handling, a high level of automation and development of long-term
relationships with 

                                       28
<PAGE>

individual agents gives it a competitive advantage in the Personal Lines market.
In addition, TAP is leveraging its service, claims handling and automation
experience in the expansion of its distribution channels through its PFS and
affinity marketing initiatives.

     Pricing and Underwriting

          Pricing for personal automobile insurance is driven by changes in the
relative frequency of claims and by inflation in the cost of automobile repairs,
medical care and litigation of liability claims. As a result, the profitability
of the business is largely dependent on promptly identifying and rectifying
disparities between premium levels and expected claim costs, and obtaining
approval of the state regulatory authorities for indicated rate increases.
Premiums charged for physical damage coverage reflect insured car values and,
accordingly, premium levels are somewhat related to the volume of new car sales.

          Pricing in the homeowners business is also driven by changes in the
frequency of claims and by inflation in building supplies, labor costs and
household possessions. Most homeowners policies offer (but do not require)
automatic increases in coverage to reflect growth in replacement costs and
property values. In addition to the normal risks associated with any multiple
peril coverage, the profitability and pricing of homeowners insurance is
affected by the incidence of natural disasters, particularly hurricanes, winter
storms, earthquakes and tornadoes. The high level of catastrophe losses in
recent years has resulted in a reduced availability of homeowners insurance and
has led to higher prices for homeowners policies in some markets. In order to
reduce its exposure to catastrophe losses, TAP has limited the writing of new
homeowners business and selectively non-renewed existing homeowners business in
certain markets, tightened underwriting standards and implemented price
increases in certain hurricane-prone areas, subject to restrictions imposed by
insurance regulatory authorities. In California, TAP has introduced an
endorsement that reduces its exposure to catastrophic earthquake claims by
increasing the deductible and limiting other policy coverages in the event of an
earthquake loss. TAP uses computer modeling techniques to assess its level of
exposure to loss in catastrophe-prone areas. Changes to methods of marketing and
underwriting in coastal areas of Florida and New York and in California are
subject to state-imposed restrictions, the general effect of which is to make it
more difficult for an insurer to reduce exposures.

          Insurers writing property-casualty policies are generally unable to
increase rates until some time after the costs associated with coverage have
increased, primarily as a result of state insurance rate regulation laws. The
pace at which an insurer can change rates in response to competition or to
increased costs depends, in part, on whether the applicable rate regulation law
requires prior approval of a rate increase or notification to the regulator
either before or after a rate increase is imposed. In states having prior
approval laws, a rate must be approved by the regulator before it may be used by
the insurer. In states having "file-and-use" laws, the insurer must file the
rate with the regulator, but does not need to wait for approval before using it.
A "use-and-file" law requires an insurer to file rates within a certain period
of time 

                                       29
<PAGE>

after the insurer begins using the new rate. Approximately one-half of
the states, including New York and Pennsylvania, require prior approval of rate
increases.

          Underwriting of Personal Lines products is conducted primarily by
independent agents. Agents underwrite Personal Lines policies under strict
underwriting guidelines established and monitored by TAP. Each agent is assigned
to a specific employee of TAP or team of employees responsible for working with
the agent on business plan development, marketing, and overall growth and
profitability. TAP uses agency level management information to analyze and
understand results and to identify problems and opportunities.

     Geographic Distribution

          The following table shows the distribution of Personal Lines' direct
written premiums for the states that accounted for the majority of combined
premium volume for the year ended December 31, 1996:

                  State                        % of Total
                  -----                        ----------
                  New York                        23.2%
                  Pennsylvania                     9.0
                  New Jersey                       8.6
                  Florida                          8.5
                  Texas                            8.3
                  Massachusetts                    6.9
                  Connecticut                      6.1
                  Virginia                         3.8
                  All others (1)                  25.6
                                                ------
                  Total                          100.0%
                                                ======

- ----------
(1)  No other single state accounted for 3.0% or more of the total combined
     direct written premiums written in 1996 by TAP.

Claims Administration

          TAP employs approximately 8,900 claims employees located throughout
the United States. These employees include telephone and road adjusters,
appraisers, litigation specialists, staff attorneys, regional and home office
management and support staff. TAP handles over 90% of its claims internally and
employs external adjusters primarily where geographic location makes it
impractical to use TAP's own adjusters. TAP has an investigative unit that
handles claims that TAP suspects may be fraudulent. TAP also employs a staff of
lawyers who are responsible for the management of TAP's claims litigation. TAP's

                                       30
<PAGE>

claims handlers include professionals with the technical expertise necessary to
deal with more complex coverage, liability and damage issues.

          In its handling of claims, TAP strives to balance customer
expectations of service with its business objectives of effectively managing
loss exposure and controlling claims expense. In an effort to resolve claims
efficiently, TAP matches claims settlement authority to the ability of its
claims personnel and matches its in-house expertise with the issues involved in
the claim. TAP's workers' compensation claim adjudication process is being
re-engineered to encompass a higher level of nursing/medical intervention, a
more effective use of preferred provider networks to better manage medical and
lost-time claims, and a renewed emphasis on prompt and thorough investigations.

          TAP's new Personal Lines claims workstation implemented in 1995 and
workers' compensation claim workstation implemented in 1994 have improved the
speed and quality of both Personal Lines and Commercial Lines claims service,
and have helped loss payout performance. Use of technology such as VRUs (voice
response units) has lowered the cost of settling claims and shortened the time
to claim payment. The claim department also provides automated feedback from
claim handlers to underwriters to help with risk assessment and accurate pricing
information. Since the date of the Acquisition, significant progress has been
made in converting all of TAP's claims processing to this technology. In
Personal Lines, all new automobile and homeowners notices are now entered into
TAP's claims database through the new workstation which provides access to data
for both Aetna P&C and Travelers P&C sourced customers through one professional
claim workstation. In Commercial Lines workers' compensation, all first reports
of injury have been converted to the new telephone reporting system and a
conversion of all open claims to utilize the new workstation is under way.

          The home office claims department periodically conducts internal file
reviews of claims offices to monitor adherence to claims policies and
procedures, the adequacy of case reserves, claims loss control, claims expense
control, productivity and service standards. Regional claims management
periodically audits sample files of claims representatives as part of their
supervisory process.

          Environmental, asbestos and cumulative injury claims are segregated
from other claims and are handled separately by TAP's Special Liability Group, a
special unit staffed by dedicated legal, claim, finance and engineering
professionals. See "-- Environmental, Asbestos and Cumulative Injury Claims."

Reserves

          Property and casualty claim reserves are established to account for
the estimated ultimate costs of claims and claim adjustment expenses for claims
that have been reported but not yet settled and claims that have been incurred
but not reported. TAP establishes reserves by line of business, coverage and
year.

                                       31
<PAGE>

          The process of estimating claim reserves is imprecise due to a number
of variables. These variables are affected by both internal and external events
such as changes in claims handling procedures, inflation, judicial trends and
legislative changes. Many of these items are not directly quantifiable,
particularly on a prospective basis. Additionally, there may be significant
reporting lags between the occurrence of the insured event and the time it is
actually reported to the insurer. TAP continually refines reserve estimates in a
regular ongoing process as experience develops and further claims are reported
and settled. TAP reflects adjustments to reserves in the results of operations
in the periods in which the estimates are changed. In establishing reserves, TAP
takes into account estimated recoveries for reinsurance, salvage and
subrogation.

          TAP derives estimates for unreported claims and development on
reported claims principally from actuarial analyses of historical patterns of
claims development by accident year for each line of business and market
segment. Similarly, TAP derives estimates of unpaid claim adjustment expenses
principally from actuarial analyses of historical development patterns of the
relationship of claim adjustment expenses to losses for each line of business
and market segment. For a description of TAP's reserving methods for
environmental and asbestos claims, see "-- Environmental, Asbestos and
Cumulative Injury Claims."

          Discounting. The liability for losses for certain long-term disability
payments under workers' compensation insurance and workers' compensation excess
insurance has been discounted using a maximum interest rate of 5%. At December
31, 1996, 1995 and 1994 the combined amounts of discount for TAP were $1.012
billion, $1.206 billion and $1.120 billion, respectively.

          For a reconciliation of beginning and ending property and casualty
insurance claims and claim adjustment expense reserves of the Company for each
of the last three years, see Note 11 of Notes to Consolidated Financial
Statements.

          The following table sets forth the year-end reserves from 1986 through
1996 and the subsequent changes in those reserves, presented on a combined basis
for Travelers P&C and Aetna P&C. The data in the table are presented in
accordance with reporting requirements of the Commission. Care must be taken to
avoid misinterpretation by those unfamiliar with such information or familiar
with other data commonly reported by the insurance industry. The following data
is not accident year data, but rather a display of 1986-1996 year-end reserves
and the subsequent changes in those reserves.

          For instance, the "cumulative deficiency or redundancy" shown in the
following table for each year represents the aggregate amount by which original
estimates of reserves as of that year-end have changed in subsequent years.
Accordingly, the cumulative deficiency for a year relates only to reserves at
that year-end and such amounts are not additive. Expressed another way, if the
original reserves at the end of 1986 included $4 million for a loss that is
finally settled in 1996 for $5 million, the $1 million deficiency (the excess of
the actual 

                                       32
<PAGE>

settlement of $5 million over the original estimate of $4 million) would be
included in the cumulative deficiencies in each of the years 1986-1995 shown in
the following table.

          Certain factors may distort the re-estimated reserves and cumulative
deficiency or redundancy shown in the following table. For example, a
substantial portion of the cumulative deficiencies in each of the years
1986-1996 arises from claims on policies written prior to the mid-1970s
involving liability exposures such as environmental, asbestos and cumulative
injury claims. In the post-1984 period, TAP has developed more stringent
underwriting standards and policy exclusions and has significantly contracted or
terminated the writing of such risks. See "-- Environmental, Asbestos and
Cumulative Injury Claims." General conditions and trends that have affected the
development of these liabilities in the past will not necessarily recur in the
future.

          Other factors that affect the data in the following table include the
discounting of workers' compensation reserves and the use of retrospectively
rated insurance policies. To the extent permitted under applicable accounting
practices, workers' compensation reserves are discounted to reflect the time
value of money, due to the relatively long time period over which these claims
are to be paid. Apparent deficiencies will continue to occur as the discount on
these workers' compensation reserves is accreted at the appropriate interest
rates. Also, a significant portion of National Accounts business is underwritten
with retrospectively rated insurance policies in which the ultimate loss
experience is primarily borne by the insured. Increases in loss experience
result in an increase in reserves, and an offsetting increase in amounts
recoverable from insureds. These amounts recoverable mitigate the impact of the
cumulative deficiencies but are not reflected in the following table.
Retrospective rating is particularly significant for National Accounts business
for workers' compensation, and to a lesser extent in general liability and
commercial automobile coverages. This mechanism affords TAP a significant
financial protection against adverse development on a large block of net
reserves.

          Because of these and other factors, it is difficult to develop
meaningful extrapolation of estimated future redundancies or deficiencies in
loss reserves from the data in the following table.

          The differences between the reserves for claims and claim adjustment
expenses shown in the following table, which is prepared in accordance with
GAAP, and those reported in the annual statements of TAP filed with state
insurance departments, which are prepared in accordance with statutory
accounting practices, were: $14 million, $(7) million and $(26) million for the
years 1996, 1995 and 1994, respectively.

                                       33
<PAGE>

<TABLE>
<CAPTION>


                                                                             Year Ended December 31,
                                             1986    1987    1988    1989    1990    1991    1992    1993    1994    1995   1996
                                           ---------------------------------------------------------------------------------------
                                                                           (Dollars in millions)

<S>                                        <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>    
Reserves for claims and claim adjustment
  expenses originally estimated:           $14,076 $16,241 $17,851 $19,401 $20,182 $20,694 $21,454 $21,223 $21,272 $21,675 $21,816
Cumulative amounts paid as of:                                     
One year later                               4,006   4,914   5,263   5,480   5,476   5,080   5,064   4,609   4,415   3,887
Two years later                              6,963   8,152   8,553   8,949   9,020   8,639   8,363   7,812   7,190
Three years later                            9,218  10,407  10,911  11,447  11,660  11,100  10,887   9,949
Four years later                            10,779  12,036  12,643  13,390  13,450  13,097  12,586
Five years later                            11,941  13,273  14,064  14,717  14,986  14,430
Six years later                             12,868  14,370  15,051  15,964  16,058
Seven years later                           13,745  15,129  16,031  16,815
Eight years later                           14,373  15,963  16,751  
Nine years later                            15,117  16,598         
Ten years later                             15,683                 
                                                                   
Reserves re-estimated as of:                                       
One year later                              14,443  16,780  18,204  19,629  20,358  21,178  21,645  21,458  22,101  22,095
Two years later                             15,173  17,268  18,589  19,908  21,087  21,704  22,087  22,567  22,522
Three years later                           15,738  17,696  19,056  20,676  21,820  22,397  23,303  23,031
Four years later                            16,278  18,210  19,795  21,459  22,728  23,731  24,004
Five years later                            16,755  18,967  20,595  22,501  24,133  24,547
Six years later                             17,501  19,737  21,641  23,964  24,960
Seven years later                           18,312  20,788  23,069  24,790
Eight years later                           19,328  22,206  23,865  
Nine years later                            20,770  22,946         
Ten years later                             21,388                 
                                                                   
Cumulative deficiency                        7,312   6,705   6,014   5,389   4,778   3,853   2,550   1,808   1,250     420
                                                                  
Gross liability--end of year                                                                                       $30,657 $29,967
Reinsurance and deductible recoverables                                                                              8,982   8,151
                                                                                                                   ---------------

Net liability--end of year                                                                                         $21,675 $21,816
                                                                                                                   ===============

Gross reestimated liability--latest                                                                                $30,656
Reestimated reinsurance and deductible
   recoverables--latest                                                                                             
                                                                                                                     8,561
                                                                                                                   -------     
Net reestimated liability--latest                                                                                  $22,095
                                                                                                                   =======

Gross cumulative deficiency (redundancy)                                                                              $(1)
                                                                                                                   =======
</TABLE>

Statutory Combined Ratio and Other Information

          The following table sets forth the statutory loss and LAE ratios,
underwriting expense ratios and combined ratios for the periods indicated for
the Company.

          The statutory combined ratio is an industry measurement of the results
of property and casualty insurance underwriting. This ratio is the sum of the
ratio of incurred losses and loss adjustment expenses to net premiums earned
(the "loss and LAE ratio"), the ratio of underwriting expenses incurred to net
premiums written (the "underwriting expense ratio") and, where applicable, the
ratio of dividends to policyholders to net premiums earned. A combined ratio
under 100% generally indicates an underwriting profit; a combined ratio over
100% generally indicates an underwriting loss. However, investment income,
federal income taxes and other non-underwriting income (e.g., service fee
income) or expenses are not reflected in the combined ratio. The profitability
of property and casualty insurance

                                       34
<PAGE>

companies depends on income from underwriting, investment and service
operations. Lines of business where claims are paid out over a longer period of
time, such as workers' compensation, also provide investment income over a
longer period of time and therefore can be profitable at higher combined ratios
than lines where claims are paid out over a shorter period. Insurers with a high
proportion of long-tail policies will generally have higher combined ratios than
insurers with more short-tail business.

          The ratios shown in the table below are computed based upon statutory
accounting practices, not GAAP. For information on GAAP combined ratios, see
Item 7, "Management's Discussion and Analysis of Financial Condition and Results
of Operations."

                            Statutory Combined Ratios

                                               Year Ended December 31,
                                        ------------------------------------
                                          1996          1995          1994
                                        --------      --------      --------
Commercial Lines:
   Loss and LAE ratio                     95.6%         80.6%        100.0%
   Underwriting expense ratio             32.5          24.4          24.7
   Combined ratio before
      policyholder dividends             128.1 (1)     105.0         124.7 (2)
   Combined ratio                        128.8         106.3         123.0
Personal Lines:
   Loss and LAE ratio                     68.7          74.5          71.0
   Underwriting expense ratio             28.9          29.9          29.4
   Combined ratio                         97.6 (3)     104.4         100.4
Total:
   Loss and LAE ratio                     85.2          78.2          88.7
   Underwriting expense ratio             31.2          26.4          26.5
   Combined ratio before
      policyholder dividends             116.4         104.6         115.2
   Combined ratio                        116.9         105.4         114.1

- ----------
(1)  Includes the effect of charges associated with the Acquisition and also
     includes statutory charges made to conform accounting policies and TAP
     strategies in connection with the Acquisition (but not for GAAP reporting
     purposes due to purchase accounting). The combined ratio excluding such
     charges was 109.3%.
(2)  Includes statutory reserve increases for environmental claims and a
     reduction of ceded reinsurance balance amounting to $225 million by TAP.
     The combined ratio excluding this item was 114.2%.
(3)  Includes the effect of TAP's review of reserves associated with the
     Acquisition. The combined ratio excluding this item was 100.1%.

                                       35
<PAGE>

     The following table sets forth information regarding the premium to surplus
ratios of TAP. For informational purposes only, the table includes Aetna P&C for
all periods presented.

           Schedule of Premium to Surplus Ratios (Statutory Basis)(1)

                                                   Year Ended December 31,
                                               ---------------------------------
                                                 1996        1995        1994
                                               --------    --------    ---------
                                                      (Dollars in millions)

Net written premiums                            $7,343      $7,701       $7,981
Capital and surplus                              5,423       5,231        4,659
Ratio of net written premiums to capital
   and surplus                                    1.35x       1.47x        1.71x

- ----------
(1)  Including accident and health business.

Environmental, Asbestos and Cumulative Injury Claims

          Environmental, asbestos and cumulative injury claims are segregated
from other claims and are handled separately by TAP's Special Liability Group, a
special unit staffed by dedicated legal, claim, finance and engineering
professionals.

     Environmental Claims

          As a result of various state and federal regulatory efforts aimed at
environmental remediation, the insurance industry has been, and continues to be,
involved in extensive litigation involving policy coverage and liability issues.
The Comprehensive Environmental Response, Compensation and Liability Act
("CERCLA") was first enacted in 1980, and significantly expanded in 1984. CERCLA
enables private parties and the federal and state governments to take action
with respect to releases and threatened releases of hazardous substances and to
recover their response costs from certain liable parties or such parties may be
ordered to undertake remedial action directly. Liability under CERCLA may be
joint and several with other responsible persons. In addition to the regulatory
pressures, TAP believes that certain court decisions have expanded insurance
coverage beyond the original intent of the insurers and insureds, frequently
involving policies that were issued prior to the mid-1970s. The results of court
decisions affecting the industry's coverage positions continue to be
inconsistent. Accordingly, the ultimate responsibility and liability for
environmental remediation costs remain uncertain.

          TAP continues to receive claims alleging liability exposures arising
out of insureds' alleged disposition of toxic substances. These claims when
submitted rarely indicate the monetary amount being sought by the claimant from
the insured and TAP does not keep track of the monetary amount being sought in
those few claims which indicated such a monetary 

                                       36
<PAGE>

amount. TAP's review and investigation of environmental claims includes an
assessment of the probable liability, available coverage, judicial
interpretations and historical value of similar claims. In addition, the unique
facts presented in each claim are evaluated individually and collectively. Due
consideration is given to the many variables presented in each claim, such as:
the nature of the alleged activities of the insured at each site; the
allegations of environmental damage at each site; the number of sites; the total
number of potentially responsible parties at each site; the nature of
environmental harm and the corresponding remedy at a site; the nature of
government enforcement activities at each site; the ownership and general use of
each site; the overall nature of the insurance relationship between TAP and the
insured; the identification of other insurers; the potential coverage available,
if any; the number of years of coverage, if any; the obligation to provide a
defense to insureds, if any; and the applicable law in each jurisdiction.

          TAP's reserves for environmental claims are not established on a
claim-by-claim basis. An aggregate bulk reserve is carried for all of TAP's
environmental claims that are in the dispute process, until the dispute is
resolved. This bulk reserve is established and adjusted based upon the aggregate
volume of in-process environmental claims and TAP's experience in resolving such
claims. Environmental loss and loss expense reserves of TAP at December 31, 1996
were $1.242 billion, net of reinsurance of $127 million. Approximately 12% of
such loss and loss expense reserves (i.e., approximately $146 million) were case
reserves for resolved claims. The balance, approximately 88% of the net
aggregate reserve (i.e., approximately $1.096 billion), is carried in a bulk
reserve and includes incurred but not yet reported environmental claims for
which TAP has not received any specific claims.

          The duration of TAP's investigation and review of such claims and the
extent of time necessary to determine an appropriate estimate, if any, of the
value of the claim to TAP, varies significantly and is dependent upon a number
of factors. These factors include, but are not limited to, the cooperation of
the insured in providing claim information, the pace of underlying litigation or
claim processes, the pace of coverage litigation between the insured and TAP and
the willingness of the insured and TAP to negotiate, if appropriate, a
resolution of any dispute between them pertaining to such claims. Since the
foregoing factors vary from claim to claim and insured by insured, TAP cannot
provide a meaningful average of the duration of an environmental claim. However,
based upon TAP's experience in resolving such claims, the duration may vary from
months to several years.

          The property and casualty insurance industry does not have a standard
method of calculating claim activity for environmental losses. Generally for
environmental claims, Travelers P&C establishes a claim file for each insured on
a per site, per claimant basis. If there is more than one claimant such as a
federal and a state agency, this method will result in two claims being set up
for a policyholder at that one site. Similarly, if one hundred claimants file a
lawsuit against ten policyholders alleging injury as a result of the discharge
of wastes or pollutants, one thousand claims would be established. Travelers P&C
adheres to this method 

                                       37
<PAGE>

of calculating claim activity on all environmental-related claims, whether such
claims are tendered on primary, excess or umbrella policies.

          As of December 31, 1996, Travelers P&C had approximately 30,800
pending environmental-related claims tendered by 664 active policyholders. The
pending environmental-related claims represent federal or state EPA-type claims
as well as plaintiffs' claims alleging bodily injury and property damage due to
the discharge of waste or pollutants. In 1996, the pending inventory increased
by approximately 20,000 claims as a result of several lawsuits being filed in
the states of Louisiana and Texas. These lawsuits, filed against one or more
policyholders of Travelers P&C, allege that the plaintiffs were injured or
damaged as a result of either alleged waste disposal or the alleged release of
deleterious substances from ongoing business operations which have taken place
near the plaintiffs' residences. Claims of this nature have historically been
considered in the level of TAP's environmental reserves. To date, in total
Travelers P&C has resolved environmental-related claims on behalf of 1,628
policyholders.

          TAP is preparing a claims system conversion which when completed will
apply Travelers P&C's method of establishing claim files to Aetna P&C's
environmental-related claims. TAP anticipates that this process should be
completed in 1997. As of December 31, 1996, Aetna P&C had pending
environmental-related claims tendered by approximately 948 active policyholders.
Approximately 129 of these 948 active policyholders are also included in the 664
active Travelers P&C policyholders. Aetna P&C's policyholders, like those of
Travelers P&C, have tendered both EPA-type claims and individual claims alleging
injury or damage as a result of the discharge of wastes or pollutants. To date,
Aetna P&C has resolved environmental-related claims on behalf of 1,870
policyholders.

          To date, TAP generally has been successful in resolving its coverage
litigation and continues to reduce its potential exposure through favorable
settlements with certain insureds. These settlement agreements with certain
insureds are based on the variables presented in each piece of coverage
litigation. Generally the settlement dollars paid in disputed coverage claims
are a percentage of the total coverage sought by such insureds. In addition,
with respect to settlement of many of the environmental claims, the agreement
between TAP and the insured extinguishes any obligation TAP may have under any
policy issued to the insured for future environmental liabilities risks. This
form of settlement is commonly referred to as a "buy-back" of policies for
future environmental liability risks. Additional provisions of these agreements
include the appropriate indemnities and hold harmless provisions to protect TAP.
TAP's general purpose in executing such agreements is to reduce its potential
environmental exposure and eliminate both the risks presented by coverage
litigation with the insured and the cost of such litigation.

                                       38
<PAGE>

     Asbestos Claims

          In the area of asbestos claims, TAP believes that the property and
casualty insurance industry has suffered from judicial interpretations that have
attempted to maximize insurance availability from both a coverage and liability
standpoint far beyond the intent of the contracting parties. These policies
generally were issued prior to the 1980s. TAP continues to receive asbestos
claims alleging insureds' liability from claimants' asbestos-related injuries.
These claims, when submitted, rarely indicate the monetary amount being sought
by the claimant from the insured and TAP does not keep track of the monetary
amount being sought in those few claims which indicated such a monetary amount.
Originally the cases involved mainly plant workers and traditional asbestos
manufacturers and distributors. However, in the mid-1980s, a new group of
plaintiffs, whose exposure to asbestos was less direct and whose injuries were
often speculative, began to file lawsuits in increasing numbers against the
traditional defendants as well as peripheral defendants who had produced
products that may have contained small amounts of some form of encapsulated
asbestos. These claims continue to arise and on an individual basis generally
involve smaller companies with smaller limits of potential coverage.

          Also, there has emerged a group of non-product claims by plaintiffs,
mostly independent labor union workers, mainly against companies, alleging
exposure to asbestos while working at these companies' premises. In addition,
various insurers, including TAP, remain defendants in an action brought in
Philadelphia regarding potential consolidation and resolution of future asbestos
bodily injury claims.

          In summary, various classes of asbestos defendants, such as major
product manufacturers, peripheral and regional product defendants as well as
premises owners, are tendering asbestos-related claims to the industry. Because
each insured presents different liability and coverage issues, TAP evaluates
those issues on an insured-by-insured basis.

          TAP's evaluations have not resulted in any meaningful data from which
an average asbestos defense or indemnity payment may be determined. The varying
defense and indemnity payments made by TAP on behalf of its insureds have also
precluded TAP from deriving any meaningful data by which it can predict whether
its defense and indemnity payments for asbestos claims (on average or in the
aggregate) will remain the same or change in the future. Based upon TAP's
experience with asbestos claims, the duration period of an asbestos claim from
the date of submission to resolution is approximately two years.

          At December 31, 1996, asbestos claims reserves of TAP were $1.073
billion, net of reinsurance of $370 million. Approximately 25% of the net
aggregate reserve (i.e., approximately $263 million) is for pending asbestos
claims. The balance, approximately 75% (i.e., approximately $810 million), of
the net asbestos reserves represents incurred but not yet reported losses for
which TAP has not received any specific claims.

                                       39
<PAGE>

     Uncertainty Regarding Adequacy of Environmental and Asbestos Reserves

          It is difficult to estimate the reserves for environmental and
asbestos-related claims due to the vagaries of court coverage decisions,
plaintiffs' expanded theories of liability, the risks inherent in major
litigation and other uncertainties. Conventional actuarial techniques are not
used to estimate such reserves.

          For environmental claims, TAP estimates its financial exposure and
establishes reserves based upon an analysis of its historical claim experience
and the facts of the individual underlying claims. The unique facts presented in
each claim are evaluated individually and collectively. Due consideration is
given to the many variables presented in each claim, as discussed above.

          The following factors are evaluated in projecting the ultimate reserve
for asbestos-related claims: available insurance coverage; limits and
deductibles; an analysis of each policyholder's potential liability;
jurisdictional involvement; past and projected future claim activity; past
settlement values of similar claims; allocated claim adjustment expense;
potential role of other insurance, and applicable coverage defenses, if any.
Once the gross ultimate exposure for indemnity and allocated claim adjustment
expense is determined for a policyholder by policy year, a ceded projection is
calculated based on any applicable facultative and treaty reinsurance. In
addition, a similar review is conducted for asbestos property damage claims.
However, due to the relatively minor claim volume, these reserves have remained
at a constant level.

          As a result of these processes and procedures, the reserves carried
for environmental and asbestos claims at December 31, 1996 are the Company's
best estimate of ultimate claims and claim adjustment expenses based upon known
facts and current law. However, the environment surrounding the final resolution
of these claims continues to change. Currently, it is not possible to predict
changes in the legal and legislative environment and their impact on the future
development of asbestos and environmental claims. Such development will be
affected by future court decisions and interpretations and changes in Superfund
and other legislation. Because of these future unknowns, additional liabilities
may arise for amounts in excess of the current reserves. These additional
amounts, or a range of these additional amounts, cannot now be reasonably
estimated, and could result in a liability exceeding reserves by an amount that
would be material to the Company's operating results in a future period.
However, the Company believes that it is not likely that these claims will have
a material adverse effect on the Company's financial condition or liquidity.

     Cumulative Injury Other Than Asbestos

          Cumulative injury other than asbestos ("CIOTA") claims are generally
submitted to TAP under general liability policies and often involve an
allegation by a claimant against an insured that the claimant has suffered
injuries as a result of long-term or continuous exposure 

                                       40
<PAGE>

to potentially harmful products or substances. Such potentially harmful products
or substances include, but are not limited to, lead paint, pesticides,
pharmaceutical products, silicone-based personal products, solvents and other
deleterious substances.

          Due to claimants' allegations of long-term bodily injury in CIOTA
claims, numerous complex issues regarding such claims are presented. The
claimants' theories of liability must be evaluated, evidence pertaining to a
causal link between injury and exposure to a substance must be reviewed, the
potential role of other causes of injury must be analyzed, the liability of
other defendants must be explored, and assessment of a claimant's damages must
be made and the law of the jurisdiction must be applied. In addition, TAP must
review the number of policies issued by TAP to the insured and whether such
policies are triggered by the allegations, the terms and limits of liability of
such policies, the obligations of other insurers to respond to the claim, and
the applicable law in each jurisdiction.

          To the extent disputes exist between TAP and a policyholder regarding
the coverage available for CIOTA claims, TAP resolves the disputes, where
feasible, through settlements with the policyholder or through coverage
litigation. Generally, the terms of a settlement agreement set forth the nature
of TAP's participation in resolving CIOTA claims, the scope of coverage to be
provided by TAP and contain the appropriate indemnities and hold harmless
provisions to protect TAP. These settlements generally eliminate uncertainties
for TAP regarding the risks extinguished, including the risk that losses would
be greater than anticipated due to evolving theories of tort liability or
unfavorable coverage determinations. TAP's approach also has the effect of
determining losses at a date earlier than would have occurred in the absence of
such settlement agreements. On the other hand, in cases where future
developments are favorable to insurers, this approach could have the effect of
resolving claims for amounts in excess of those that would ultimately have been
paid had the claims not been settled in this manner. No inference should be
drawn that because of TAP's method of dealing with CIOTA claims, its reserves
for such claims are more conservatively stated than those of other insurers.

          Aetna P&C did not distinguish CIOTA from other general liability
claims or treat CIOTA claims as a special class of claims. In addition, there
were substantial differences in claim approach and resolution between TAP and
Aetna P&C regarding CIOTA claims.

          During the second quarter, TAP completed its review of Aetna P&C's
exposure to CIOTA claims in order to determine an appropriate level of reserves
using TAP's approach as described above. Based on the results of that review,
TAP's general liability insurance reserves were increased $360 million, net of
reinsurance ($234 million after tax).

          At December 31, 1996, CIOTA claims reserves of TAP were $1.114
billion, net of reinsurance of $446 million. Approximately 19% of the net
aggregate reserve (i.e., approximately $215 million) is for pending CIOTA
claims. The balance, approximately 81% 

                                       41
<PAGE>

(i.e., approximately $899 million), of the net CIOTA reserves represents
incurred but not yet reported losses for which TAP has not received any specific
claims.

Insurance Pools

          Most of TAP's insurance subsidiaries are members of one of three
separate intercompany property and casualty reinsurance pooling arrangements:
the Travelers Indemnity pool, the Aetna Insurance pool and the Gulf pool. Each
of these insurance pools permits the participating companies to rely on the
capacity of the entire pool rather than on its own capital and surplus. Under
the arrangements of each insurance pool, the members share substantially all
insurance business that is written and prorate the combined premiums, losses and
expenses.

Competition and Regulation

          For a description of competition and regulation relating to the
Company's property and casualty insurance business, see "Insurance Services -
General" at the end of the description of the Life Insurance Services segment.

Investments

          For information on the investment portfolios of the Company's property
and casualty insurance business, see "Insurance Services - General" at the end
of the description of the Life Insurance Services segment.

                             LIFE INSURANCE SERVICES

          The Company's Life Insurance Services segment includes the operations
of The Travelers Insurance Company ("TIC"), which was incorporated in 1863, The
Travelers Life and Annuity Company ("TLAC"), Transport Life Insurance Company
("Transport Life") and its affiliates through the end of the third quarter of
1995 (collectively, "Travelers Life and Annuity") and the Primerica Financial
Services group of companies ("PFS"), including Primerica Life Insurance Company
("Primerica Life"). On September 29, 1995, the Company distributed all of the
outstanding shares of common stock of Transport Holdings Inc., the indirect
parent of Transport Life, to the Company's stockholders. With $43.0 billion of
assets at December 31, 1996, the Company believes that TIC, TLAC and Primerica
Life together constitute one of the largest stock life insurance groups in the
United States as measured by assets. For information concerning the Company's
credit-related insurance businesses, see "Consumer Finance Services."

                                       42
<PAGE>

Primerica Financial Services

     Principal Markets and Methods of Distribution

          The business operations of PFS involve the sale of insurance, mutual
funds and other financial products, and consist of an affiliated group of
companies engaged in (i) the underwriting and administration of individual term
life insurance throughout the United States and in Canada and (ii) securities
brokerage, consisting primarily of mutual fund sales. The PFS sales force,
composed of more than 86,000 independent agents, primarily markets term life
insurance of Primerica Life and certain other products of subsidiaries of the
Company, including certain loans offered by the Company's consumer finance
subsidiaries and other products approved by the Company. The domestic PFS sales
force also sells certain property-casualty insurance products of TAP and mutual
funds offered by Smith Barney. Because the great majority of the domestic
licensed sales force works on a part-time basis, a substantial portion of the
sales force is inactive from time to time.

          Primerica Life and its subsidiaries, Primerica Life Insurance Company
of Canada and National Benefit Life Insurance Company ("NBL"), primarily offer
individual term life insurance. NBL provides statutory disability benefits in
New York, as well as direct response student term life insurance nationwide.
Primerica Life and its subsidiaries together are licensed to sell and market
term life insurance in all 50 states, the District of Columbia, Canada, Puerto
Rico, Guam, the U.S. Virgin Islands and the Northern Mariana Islands.

          For information concerning PFS Investments Inc. ("PFS Investments"),
see "-- Mutual Funds and Asset Management."

          Premium revenues, net of reinsurance, for PFS for the years ended
December 31, 1996, 1995 and 1994 were $1.030 billion, $1.012 billion and $962
million, respectively. The increase in premium revenues in recent years is
primarily attributable to the retention of in force business and the increase in
average premium per new policy sold. See "Insurance Services - General --
Reinsurance" for a discussion of reinsurance.

                                       43
<PAGE>

     Life Insurance in Force

          The following table provides a reconciliation of beginning and ending
life insurance in force for Primerica Life and subsidiaries, and related
statistical data for 1994-1996.

                    (in millions of dollars, except as noted)

                                                  Year Ended December 31,
                                         --------------------------------------
                                            1996           1995           1994
                                            ----           ----           ----
In force beginning of year               $  348,169    $  334,972    $  317,403

Additions                                    52,039        53,045        57,389

Terminations(1)                            (40,330)      (39,848)       (39,820)
                                          ---------      --------       --------

In force end of year                     $  359,878    $   348,169   $  334,972
                                          =========     ==========    =========

The amounts in force at end of
   year are before reinsurance ceded
      in the following amounts           $  134,330     $  117,647   $   94,930
                                          =========      =========    =========

At end of year:
   Number of policies in force
       PFS                                2,141,800      2,115,600    2,075,600
       NBL other individual lines           418,437        398,988      396,717

   Average size of policy
     in force (in dollars)
      PFS                                $  164,694     $  161,125   $  157,739
      NBL other individual lines             17,055         18,154       19,078

- ----------
(1)  Includes terminations due to death, surrenders and lapses.

          AIDS-related claims, net of reinsurance, as a percentage of total net
life claims paid by Primerica Life in 1996, 1995 and 1994, were 5.9%, 7.1% and
7.1%, respectively. Management believes that current pricing and reserves make
adequate provision for AIDS-related claim experience.

     Mutual Funds and Asset Management

          PFS Investments is a registered broker-dealer through which the PFS
sales force markets mutual funds and variable annuities. For the years ended
December 31, 1996, 1995 and 1994, PFS' total mutual fund sales were $2.327
billion, $1.551 billion and $1.622 billion, respectively. The PFS sales force
began marketing Smith Barney mutual funds through a 

                                       44
<PAGE>

separate distribution arrangement with PFS Distributors, Inc. in mid-1995 and in
March 1996 began selling The Concert Series-SM-. The Concert Series-SM- is a
group of mutual funds that invests in various Smith Barney mutual funds instead
of directly in stocks, bonds or other securities. Sales of Smith Barney mutual
funds accounted for approximately 24% and 2%, respectively, of PFS' total mutual
fund sales in 1996 and 1995. At December 31, 1996, approximately 27,500
independent agent members of the PFS sales force (including approximately 2,600
licensed in Canada only) were also independent registered securities
representatives of PFS Investments and/or PFSL Investments Canada Ltd.

          PFS Investments is also the exclusive retail distributor of the Common
Sense-R- Trust mutual funds,(1) and certain of the Company's subsidiaries
provide underwriting, transfer agency and custodial services to these funds.
Sales of shares of the Common Sense-R- Trust funds accounted for approximately
27%, 39% and 42%, respectively, of total mutual funds sales by PFS for 1996,
1995 and 1994. In December 1994, the Company sold American Capital Management &
Research, Inc., a mutual fund company and the co-sponsor of the Common Sense-R-
Trust funds, to The Van Kampen Merritt Companies, Inc. ("VKM") and purchased an
equity interest in VKM's parent company. In October 1996, VKM's parent was sold,
and in connection with such sale, the Company sold its equity interest in that
company.

Travelers Life and Annuity

     Principal Products

          Travelers Life and Annuity offers fixed and variable deferred
annuities, payout annuities and term, universal and variable life and long-term
care insurance to individuals and small businesses. It also provides group
pension products, including guaranteed investment contracts, and group annuities
to employer-sponsored retirement and savings plans. Travelers Life and Annuity
views market specialization and distribution diversification as critical
components of profitability. It has updated its individual product portfolio to
include a range of competitively priced fixed and variable annuity, term,
universal and variable life and long-term care insurance products for its
customers.

          Individual accumulation fixed and variable annuities, group annuities
and pension plan products are used for retirement funding purposes. Variable
annuities permit policyholders to direct retirement funds into a number of
separate accounts which offer various investment options. Individual payout
annuities are used for structuring settlements of certain indemnity claims and
making other payments to policyholders over a period of time.

          Guaranteed investment contracts, which provide a guaranteed return on
investment, continue to be a popular investment choice for employer-sponsored
retirement and savings

- ----------
(1)  Common Sense is a registered trademark of Van Kampen/American Capital Asset
     Management, Inc. ("VK/ACAM").

                                       45
<PAGE>

plans. Group annuities purchased by employer sponsored plans fulfill retirement
obligations to individual employees.

          Individual life insurance provides protection against financial loss
due to death. Life insurance is also used to meet estate, business planning and
retirement needs.

          Long-term care insurance provides income and asset protection against
the high costs of care associated with home health, assisted living and nursing
home care. Travelers Life and Annuity ceased writing disability income insurance
in the first quarter of 1995.

          The following table sets forth written premiums, net of reinsurance,
and deposits for the Travelers Life and Annuity unit.

                              Premiums and Deposits
                                  (in millions)

                                                     Year Ended December 31,
                                                  ---------------------------
                                                    1996      1995       1994
                                                    ----      ----       ----
Premiums
  Individual life                                  $  122    $  124    $  124
  Long-term care                                      128        88        61
  Individual accident and health(1)                    24       200       273
  Payout annuities                                     76        90        92
                                                    -----     -----     -----
   Total premiums                                     350       502       550
                                                    -----     -----     -----
Deposits
  Universal life insurance                            169       149       162
  Annuities
   Individual fixed accumulation                      621       692       569
   Individual variable accumulation(2)              1,370       956       693
   Individual payout                                   44        38        26
  Guaranteed investment contracts(3)                  764       681       347
  Group separate accounts and managed funds(4)        276       362       747
  Other fixed funds                                   186       115       119
  Corporate-owned life insurance(5)                    30        91         -
                                                    -----     -----     -----
   Total deposits                                   3,460     3,084     2,663
                                                    -----     -----     -----
   Total premiums and deposits                     $3,810    $3,586    $3,213
                                                    =====     =====     =====


- ----------
(1)  The declines in 1995 and 1996 reflect the Company's distribution of
     Transport Holdings Inc., the indirect parent of Transport Life Insurance
     Company, to the Company's stockholders in September 1995.
(2)  The increase in individual variable accumulation deposits reflects
     successful introduction of variable annuities in the Smith Barney
     distribution network and other distribution initiatives.
(3)  In 1994, TIC adopted a more selective approach to issuing new contracts.
     The 1996 and 1995 increases reflect successful implementation of the new
     strategy with both existing and new customers, and also was helped by
     ratings upgrades during those years.
(4)  The 1996, 1995 and 1994 deposits include $146 million, $200 million and
     $512 million, respectively, of deposits relating to the transfer in house
     of pension fund assets previously managed externally.

                                       46
<PAGE>

(5)  TIC is not currently marketing corporate owned life insurance. 1996 and
     1995 deposits are attributable to contracts previously issued by the
     Company's Managed Care and Employee Benefits Operations ("MCEBO") (which
     were sold in 1995) and transferred to Travelers Life and Annuity effective
     January 1, 1995. For 1994, the premiums and deposits on this business were
     $187 million and were reported in the Company's MCEBO unit.

          For information about reinsurance, see "Insurance Services - General
- -- Reinsurance."

     Principal Markets and Methods of Distribution

          TIC is licensed to sell and market its individual products in all 50
states, the District of Columbia, Puerto Rico, Guam, the Bahamas and the U.S.
and British Virgin Islands. TLAC is licensed to sell and market life and annuity
products in 43 states and the District of Columbia.

          Individual products are primarily marketed through The Copeland
Companies ("Copeland"), an indirect wholly owned subsidiary of TIC, Smith Barney
Financial Consultants and a core group of approximately 500 independent
agencies. Copeland is a captive sales organization of personal retirement
planning specialists focused primarily on the qualified periodic deferred
annuity marketplace, and accounted for approximately 39% of total individual
deferred annuity production in 1996 and 1995. Smith Barney's Financial
Consultants distribute Travelers Life and Annuity's non-qualified deferred
annuities and individual life and long-term care products. Smith Barney's share
of Travelers Life and Annuity's total individual deferred annuity production
increased from 33% in 1995 to 38% in 1996. The core group of over 500
professional life insurance agencies sold the majority of the individual life
and long term care business in 1996 and 1995 and accounted for 23% and 27%,
respectively, of individual annuity premiums and deposits. Tower Square
Securities, Inc. ("Tower Square Securities"), a wholly owned subsidiary of TIC,
is an introducing broker-dealer offering a full line of brokerage services.
Tower Square Securities facilitates the sale of individual variable life and
annuity insurance products by the independent agents of TIC.

          TIC has also begun expanding the sale of its individual life and
long-term care products through other distribution networks. To accomplish this,
TIC has entered into strategic alliances with a select number of established
producers. In 1996, TIC acquired Travelers Net Plus, a long-term care specialty
distributor that markets primarily through targeted direct mailing. TIC also
formed TowerMark, a joint venture focused on recruiting and supporting agencies
serving high-end estate planning customers.

          Group pension products and annuities are marketed by Travelers Life
and Annuity's salaried staff directly to plan sponsors and are also placed
through independent consultants and investment advisers. The major factors
affecting the pricing of these contracts are the economics of the capital
markets, primarily the interest rate environment, the availability of
appropriate investments and surplus required to support this business. The
pricing of products 

                                       47
<PAGE>

and services also reflects charges for expenses, mortality, profit and other
relevant financial factors such as credit risk.

     Life Insurance in Force

          The following table provides a reconciliation of beginning and ending
Travelers Life and Annuity life insurance in force and related statistical data
on a statutory basis for 1994 through 1996.

                    (in millions of dollars, except as noted)

                                                   Year Ended December 31,
                                           ------------------------------------
                                               1996         1995         1994
                                               ----         ----         ----
In force beginning of year                  $ 49,179      $ 48,998     $ 44,909

Additions(1)                                   6,566         6,153        9,265

Terminations(2)                              (5,336)       (5,972)      (5,176)
                                             -------       -------      -------

In force end of year                        $ 50,409      $ 49,179     $ 48,998
                                             =======       =======      =======

The amounts in force at end of
   year are before reinsurance ceded
   in the following amounts                 $ 19,474      $ 16,806     $  6,575
                                             =======       =======      =======

At end of year:
   Number of policies in force(1) (3)        545,682       563,286      606,089
   Average size of policy
     in force (in dollars)                  $ 92,371      $ 87,307     $ 80,843

- ----------
(1)  The 1995 decline reflects the de-emphasis of sales of certain lower-margin
     life insurance products.
(2)  Includes terminations due to death, surrenders and lapses. 1995
     terminations also include policy terminations attributable to the
     distribution of Transport Holdings Inc. to the Company's stockholders.
(3)  The decline in 1996 and 1995 reflects the gradual run-off of old whole life
     policies written several years ago at relatively low levels of per policy
     insurance coverage. This was particularly offset by the sale of term and
     universal life policies with significantly higher levels of insurance
     coverage.

     Insurance Reserves and Contractholder Funds

          As life, long-term care and disability income insurance and annuity
premiums are received, Travelers Life and Annuity establishes policy benefit
reserves that reflect the present value of expected future obligations, net of
the present value of expected future net premiums. These reserves generally
reflect long-term fixed obligations to policyholders and are based on
assumptions as to interest rates, future mortality, morbidity, persistency and
expenses, with provision for adverse deviation. Policy benefit reserves, which
give appropriate recognition to reinsurance, are established based on factors
derived from past experience.

                                       48
<PAGE>

          Contractholder funds arise from the issuance of individual life
contracts that include an identifiable investment component, individual deferred
annuities and certain individual payout annuity contracts. Contractholder funds
generally are equal to deposits received and interest credited less withdrawals,
mortality charges and administrative expenses. Contractholder funds also include
receipts from the issuance of pension investment contracts.

          AIDS-related claims paid by Travelers Life and Annuity in 1996, 1995
and 1994 were 3.4%, 1.6% and 2.1%, respectively, as a percentage of total life
claims paid, and 0.4%, 0.3% and 1.5%, respectively, as a percentage of total
health claims paid. Management believes that current pricing and reserves make
adequate provision for AIDS-related claim experience.

Competition and Regulation

          For a description of competition and regulation relating to the
Company's life insurance businesses, see "Insurance Services - General."

Investments

          For information on the investment portfolios of the Company's life
insurance businesses, see "Insurance Services - General."

                          INSURANCE SERVICES - GENERAL

Ratings

          Insurance companies are rated by rating agencies to provide both
industry participants and insurance consumers with meaningful information on
specific insurance companies. Higher ratings generally indicate financial
stability and a strong ability to pay claims. These ratings are based upon
factors relevant to policyholders and are not directed toward protection of
investors. Such ratings are neither a rating of securities nor a recommendation
to buy, hold or sell any security and may be revised or withdrawn at any time.
Ratings focus primarily on the following factors: capital resources, financial
strength, demonstrated management expertise in the insurance business, credit
analysis, systems development, market segment position and growth opportunities,
marketing, sales conduct practices, investment operations, minimum
policyholders' surplus requirements and capital sufficiency to meet projected
growth, as well as access to such traditional capital as may be necessary to
continue to meet standards for capital adequacy.

          The following table summarizes the current claims-paying and financial
strength ratings of the Company's subsidiaries, including Aetna Casualty and
Surety Company of America ("Aetna C&S of America"), and insurance pools by A.M.
Best, Duff & Phelps 

                                       49
<PAGE>

Corp., Moody's Investor's Service Inc. and Standard & Poor's Ratings Group. The
table also presents the position of each rating in the applicable agency's
rating scale.

<TABLE>
<CAPTION>
                                                                                             Moody's
                                       A.M. Best                  Duff &                     Investor's           Standard
                                       Company                    Phelps Corp.               Service Inc.         & Poor's
                                       -------                    ------------               ------------         --------
<S>                                    <C>                        <C>                        <C>                  <C>
TIC                                    A  (3rd of 15)             AA- (4th of 18)            A1 (5th of 19)       AA- (4th of 18)
TLAC                                   A  (3rd of 15)             AA- (4th of 18)            A1 (5th of 19)       AA- (4th of 18)
Primerica Life                         A  (3rd of 15)             AA  (3rd of 18)            Aa3 (4th of 19)      AA  (3rd of 18)

Travelers Indemnity pool(1)            A  (3rd of 15)             AA- (4th of 18)            A1 (5th of 19)       A+ (5th of 18)
Aetna Insurance pool(2)                A- (4th of 15)             A+ (5th of 18)             A1 (5th of 19)       A+ (5th of 18)
Gulf pool(3)                           A+(2nd of 15)               -                            -                 AA (3rd of 18)
Aetna C&S of America                   A  (3rd of 15)             A+ (5th of 18)             A1 (5th of 19)       A+ (5th of 18)
</TABLE>

- ------------------------------
(1)  The Travelers Indemnity Pool consists of The Travelers Indemnity Company,
     The Phoenix Insurance Company, The Charter Oak Fire Insurance Company, The
     Travelers Indemnity Company of Connecticut, The Travelers Indemnity Company
     of America, The Travelers Indemnity Company of Missouri, The Travelers
     Indemnity Company of Illinois, TravCo Insurance Company and The Travelers
     Home and Marine Insurance Company.
(2)  The Aetna Insurance Pool consists of The Aetna Casualty and Surety Company,
     The Standard Fire Insurance Company, Aetna Casualty & Surety Company of
     Illinois, The Farmington Casualty Company, The Automobile Insurance Company
     of Hartford, Connecticut, Aetna Casualty Company of Connecticut, Aetna
     Commercial Insurance Company, Aetna Insurance Company, Aetna Insurance
     Company of Illinois and Aetna Personal Security Insurance Company.
(3)  The Gulf pool consists of Gulf Insurance Company, Gulf Underwriters
     Insurance Company, Select Insurance Company, Atlantic Insurance Company and
     Gulf Group Lloyds.

Reinsurance

     The Company reinsures a portion of the risks it underwrites in an effort to
control its exposure to losses, stabilize earnings and protect surplus. The
Company cedes to reinsurers a portion of these risks and pays premiums based
upon the risk and exposure of the policies subject to such reinsurance.
Reinsurance is subject to collectibility in all cases and to aggregate loss
limits. Although the reinsurer is liable to the Company to the extent of the
reinsurance ceded, the Company remains primarily liable as the direct insurer on
all risks reinsured. Reinsurance recoverables are reported after allowances for
uncollectible amounts. The Company also holds collateral, including escrow funds
and letters of credit, under certain reinsurance agreements. The Company
monitors the financial condition of reinsurers on an ongoing basis, and reviews
its reinsurance arrangements periodically. Reinsurers are selected based on
their financial condition, business practices and the price of their product
offerings. For additional information concerning reinsurance, see Note 12 of
Notes to Consolidated Financial Statements.

     Property and Casualty Insurance

     TAP utilizes a variety of reinsurance agreements to control its exposure to
large property and casualty losses. TAP utilizes the following types of
reinsurance: (i) facultative reinsurance, in which reinsurance is provided for
all or a portion of the insurance provided by a single policy and each policy
reinsured is separately negotiated; (ii) treaty reinsurance, in 


                                       50
<PAGE>

which reinsurance is provided for a specified type or category of risks; and
(iii) catastrophe reinsurance, in which the ceding company is indemnified for an
amount of loss in excess of a specified retention with respect to losses
resulting from a catastrophic event.

     TAP's top five reinsurers, except Lloyd's of London ("Lloyd's") (which is
not rated), are rated "A" or higher by A.M. Best. The ratings and reinsurance
recoverable at December 31, 1996 follow (in millions):

                                   Reinsurance
          Reinsurer                Recoverable     A.M. Best Rating of Reinsurer
- --------------------------------------------------------------------------------
General Reinsurance Corporation      $ 483         A++ highest of 15 ratings

American Re-Insurance Company          262         A+  2nd highest of 15 ratings

Executive Risk Indemnity Inc.          193         A   3rd highest of 15 ratings

Employers Reinsurance Corporation       96         A++ highest of 15 ratings

NAC Reinsurance Corporation             75         A   3rd highest of 15 ratings

     As of December 31, 1996, TAP had ceded to Lloyd's and General Reinsurance
Corporation, two reinsurers with which TAP does the most business, approximately
$488 million and $483 million, respectively, of insurance losses and loss
adjustment expenses. In 1996, Lloyd's restructured its operations with respect
to claims for years prior to 1993. The Company is in arbitration with
underwriters at Lloyd's in New York State to enforce reinsurance contracts with
respect to recoveries for certain asbestos claims that constitute a portion of
the total reinsurance recoverable referred to above. The dispute involves the
ability of the Company to aggregate asbestos claims under a market agreement
between Lloyd's and the Company or under the applicable reinsurance treaties.
See Item 3, "Legal Proceedings."

     The outcome of the arbitration referred to above is uncertain and the
impact, if any, on collectibility of amounts recoverable by TAP from Lloyd's
cannot be quantified at this time. The Company believes that it is not likely
that the outcome could have a material adverse effect on the Company's operating
results, financial condition or liquidity.

     TAP participates in pools with other insurers to provide capacity for
unique and high-valued risks such as exposures related to the aviation and
nuclear power industries. TAP's maximum net exposure to this type of business at
December 31, 1996 was $29 million per risk. For policies written on or after
January 1, 1997, the exposure was reduced to $15 million per risk.

     At December 31, 1996, TAP had $9.7 billion in reinsurance recoverables. Of
this amount, $4.2 billion is for pools and associations which relate primarily
to workers' compensation service business and have the strength of the
participating insurance companies on a joint basis supporting these cessions. Of
the remaining $5.5 billion ceded to reinsurers at December 31, 1996, $497
million was environmental and asbestos-related and the remainder principally
reflects reinsurance in support of ongoing business. In addition, at December
31,


                                       51
<PAGE>

1996, $465 million was collateralized by letters of credit against the asset.
The descriptions below relate to reinsurance arrangements of TAP in effect at
January 1, 1997.

     Net Retention Policy. Currently, for third-party liability, including
automobile no-fault, the reinsurance agreements used by Commercial Accounts,
Select Accounts and Construction limit the net retention to a maximum of $4
million per insured, per occurrence. For Travelers Specialty, the reinsurance
agreements for third-party liability, including professional and healthcare
liability, limit TAP's net retention to a maximum of $4 million per policy, per
occurrence. Gulf Specialty utilizes various reinsurance mechanisms and has
limited its net retention to $4 million for any line of business. For commercial
property insurance, there is a $5 million maximum retention per insured with
100% reinsurance coverage for risks with higher limits. The reinsurance
agreement in place for workers' compensation policies written by Commercial
Accounts, Select Accounts, Construction, Travelers Specialty and some segments
of Alternative Markets covers 100% of each loss between $2 million and $10
million. For National Accounts, reinsurance arrangements are typically tiered,
or layered, such that only levels of risk acceptable to TAP are retained. The
reinsurance agreement in place for Personal Lines umbrella policies covers 100%
of each loss between $1 million and $5 million. The reinsurance agreements in
place for Personal Lines property policies covers 100% of each loss between $1
million and $6 million. For surety protection, Bond has reinsurance coverage for
95% of up to $50 million of liability in excess of $50 million of liability. In
addition, Bond's accident year results are protected by an aggregate excess of
loss treaty that provides 93.85% of approximately $52 million of reinsurance
coverage in excess of a $119 million retention.

     Catastrophe Reinsurance. TAP utilizes reinsurance agreements with
nonaffiliated reinsurers to control its exposure to losses resulting from one
occurrence. For the accumulation of net property losses arising out of one
occurrence, reinsurance agreements cover 75% of total losses between $250
million and $650 million. For multiple workers' compensation losses arising from
a single occurrence, reinsurance agreements cover 100% of losses between $10
million and $250 million and, for workers' compensation losses caused by
property perils, reinsurance agreements cover 75% of losses between $250 million
and $650 million.

     For commercial property insurance sold through Commercial Accounts, Select
Accounts, Construction and certain National Accounts, 10% of all losses are
reinsured in 1997, subject to an occurrence limitation of $275 million. For
Personal Lines homeowners insurance, in 1997, 25% of losses in states along the
East Coast are reinsured up to a maximum recovery of $180 million per
occurrence. The covered territory of this Homeowners Quota Share includes Maine,
New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey,
Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, Florida
and Washington, D.C.


                                       52
<PAGE>

     Reinsurance Fund

     TAP also participates in the Florida Hurricane Catastrophe Fund ("FHCF"),
which is a state-mandated catastrophe reinsurance fund. FHCF is primarily funded
by premiums from insurance companies that write residential property business in
Florida and, if insufficient, assessments on insurance companies that write
other property and casualty insurance, excluding workers' compensation. FHCF's
resources are limited to these contributions and to its borrowing capacity at
the time of a significant catastrophe. There can be no assurance that these
resources will be sufficient to meet the obligations of FHCF.

     The Company's recovery of less than contracted amounts from FHCF could have
a material adverse effect on the Company's results of operations in the event of
a significant catastrophe in Florida.

     Life Insurance

     The Company's policy is to obtain reinsurance on individual life policies
for amounts above certain retention limits, which limits vary with age and
underwriting classification. During 1996, most new business was reinsured under
an 80%/20% quota share reinsurance program. Effective January 1, 1997, for
Primerica Life and its subsidiaries new business is reinsured under a 90%/10%
quota share reinsurance program. Retention on life insurance risks after
reinsurance remains up to a maximum of $1.5 million per insured for an ordinary
life risk, depending on the subsidiary involved, the type of policy, the year of
issue and the age of the insured. Other reinsurance arrangements are made from
time to time to cede or assume existing blocks of business.

Competition and Other Factors Affecting Growth

     Property and Casualty Insurance

     The property and casualty insurance industry is highly competitive in the
areas of price, service, product offerings, agent relationships and, in the case
of personal property and casualty business, method of distribution (i.e., use of
independent agents, captive agents and/or salaried employees). There are
approximately 3,400 property-casualty insurance companies in the United States.
Of those companies, approximately 800 operate in all or most states and write
the vast majority of the business in the industry while approximately 2,600
offer one or more personal or commercial lines property-casualty products
similar to those marketed by TAP. In addition, an increasing amount of
commercial risks are covered by purchaser self-insurance, large deductibles,
risk-purchasing groups, risk-retention groups and captive companies.

     Commercial Lines. The insurance industry is represented in the commercial
lines marketplace by many insurance companies of varying size. The industry is
comprised of small


                                       53
<PAGE>

local firms, large regional firms and large national firms, as well as
self-insurance programs or captive insurers. Market competition works to set the
price charged for insurance products and the level of service provided within
the insurance regulatory framework. Growth is driven by a company's ability to
provide insurance and services at a price that is reasonable and acceptable to
the customer. In addition, the marketplace is affected by available capacity of
the insurance industry as measured by policyholders' surplus. Surplus expands
and contracts primarily in conjunction with profit levels generated by the
industry. Growth in premium and service business is also measured by a company's
ability to retain existing customers and to attract new customers.

     The National Accounts market is highly competitive. Competition is based
primarily on quality and service and, to a lesser extent, on the basis of price.
National Accounts business is generally written through national brokers and
regional agents. The Company also competes for state contracts to provide claims
and policy management services. These contracts, which generally have three-year
terms, are selected by state agencies through a bid process based on quality of
service and price. The Company has emerged as the largest assigned risk plan
service insurer in the industry with approximately 28% of the market in 1996.

     The Commercial Accounts market is highly competitive. Commercial Accounts
business has historically been written through independent agents and brokers,
although some companies use direct writing. Competitors in this market are
primarily national property-casualty insurance companies willing to write most
classes of business using traditional products and pricing and, to a lesser
extent, regional insurance companies and companies that have developed niche
programs for specific industry segments. Companies compete on price, product
offerings, response time in policy issuance and claim and loss prevention
services. Additionally, reduced overhead and improved efficiency through
automation and response time to customer needs are key to success in this
market.

     The Construction market has become a focused industry segment for several
large insurance companies. Construction market business is written through
agents and brokers. Insurance companies compete in this market based upon price,
product offering and claims service. The Company utilizes its specialized
underwriters and engineers who have extensive experience and knowledge of the
construction industry to work with agents and brokers to compete effectively in
this market.

     The Select Accounts market is highly competitive and is typically written
through independent agents and, to a lesser extent, regional brokers. Both
national and regional property-casualty insurance companies compete in the
Select Accounts market which is generally comprised of low risk, "main street"
business customers. Risks are underwritten and priced using standard industry
practices and a combination of proprietary and standard industry product
offerings. Competition in this market is primarily based on price, product
offerings and response time in policy services. The Company has established a
strong


                                       54
<PAGE>

marketing relationship with its distribution network and has provided it with
defined underwriting policies, competitive prices and efficient automated
environments.

     The market in which Specialty Accounts competes includes small to mid-sized
niche companies that target certain lines of insurance and larger, multi-line
companies that focus on various segments of the Specialty Accounts market.
Specialty Accounts business is generally written through wholesale brokers and
retail agents and brokers throughout the United States. Gulf Specialty derives a
competitive advantage through its underwriting practices, low expense levels and
broad product offering base. Bond Specialty's reputation for clear, timely
decision-making, underwriting and industry expertise and strong producer and
customer relationships as well as its ability to offer its customers a full
range of financial services products, enable it to compete effectively. Its
ability to cross-sell Bond products to customers of National Accounts,
Commercial Accounts, Select Accounts and through other Travelers Group units
provides further competitive advantages for the Company.

     Personal Lines. Personal lines insurance is written by hundreds of
insurance companies of varying sizes. Although national companies write the
majority of the business, the Company also faces competition from local or
regional companies which often have a competitive advantage because of their
expense structure or because they specialize in providing coverage to particular
risk groups. The Company believes that the principal competitive factors are
price, service, perceived stability of the insurer and name recognition. The
Company also competes for business within each of the independent agencies
representing it, because these agencies also offer policies of competing
independent agency companies. At the agency level, the Company believes that
competition is primarily based on the level of service, including claims
handling, level of automation and the development of long-term relationships
with the individual agents. The Company also competes with insurance companies
that use captive agents or salaried employees to sell their products. Because
these companies generally pay lower commissions than independent agency
companies, they may be able to generate business at a lower cost than the
Company. Due to this expense advantage, the direct writing companies have
gradually expanded their market share in recent years. However, in addition to
its traditional independent agency distribution, Personal Lines is pursuing a
number of initiatives to broaden its distribution of Personal Lines products,
including marketing through the PFS sales force, marketing to affinity groups
and establishing co-marketing arrangements with other insurers.

     Life Insurance

     The Company's life insurance businesses compete with national, regional and
local insurance companies. Competition is based upon price, product design and
services rendered to producers and policyholders. The insurance industry is
extremely competitive, in both price and services, and no single insurer is
dominant. The recent trend of consolidations in the industry has added to the
competitive environment. Travelers Life and Annuity believes that its focus on
market specialization and its diversified distribution network help it to


                                       55
<PAGE>

compete effectively. PFS competes in the market by focusing on supplying an
integrated range of financial products to the middle-income market through a
formalized needs-based sales program.

     In January 1995, the U.S. Supreme Court ruled that national banks may sell
annuities. To date, the decision has not had a significant impact on the
Company's annuity sales.

     Savings banks also compete directly in the sale of life insurance in
Connecticut, Massachusetts and New York. Competition for the savings dollar
arises from entities such as banks, investment advisors, mutual funds and other
financial institutions.

     PFS Investments is registered as a broker-dealer with the Commission, and
in all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands and
Guam. Tower Square Securities is registered as a broker-dealer with the
Commission, and in all 50 states, Puerto Rico and the District of Columbia.
Similarly, Copeland Equities, Inc., a subsidiary of Copeland, is registered as a
broker-dealer with the Commission, in 49 states and the District of Columbia.
Each is subject to extensive regulation by those agencies and the securities
administrators of those jurisdictions, primarily for the benefits of its
customers, including minimum capital and licensing requirements. PFS Investments
faces competition not only from large financial services firms offering products
and services that cross traditional business boundaries, but also from insurance
companies, including other subsidiaries of the Company, offering life insurance
products with investment features.

Regulation

     State Regulation

     The Company's insurance subsidiaries are subject to regulation and
supervision in the various states and jurisdictions in which they transact
business. The extent of regulation varies but generally has its source in
statutes that delegate regulatory, supervisory and administrative authority to a
department of insurance of each state. The regulation, supervision and
administration relate, among other things, to the standards of solvency that
must be met and maintained, the licensing of insurers and their agents, the
nature of and limitations on investments, premium rates, restrictions on the
size of risks that may be insured under a single policy, reserves and provisions
for unearned premiums, losses and other obligations, deposits of securities for
the benefit of policyholders, approval of policy forms and the regulation of
market conduct including underwriting and claims practices. In addition, many
states have enacted variations of competitive rate-making laws which allow
insurers to set certain premium rates for certain classes of insurance without
having to obtain the prior approval of the state insurance department. State
insurance departments also conduct periodic examinations of the affairs of
insurance companies and require the filing of annual and other reports relating
to the financial condition of companies and other matters.


                                       56
<PAGE>

     At the present time, the Company's insurance subsidiaries are collectively
licensed to transact insurance business in all states, the District of Columbia,
Guam, Puerto Rico, and the U.S. Virgin Islands, as well as Canada, the United
Kingdom and the Northern Mariana Islands.

     Although the Company is not regulated as an insurance company, it is the
owner of the capital stock of its insurance subsidiaries and as such is subject
to state insurance holding company statutes, as well as certain other laws, of
each of the states of domicile of its insurance subsidiaries. All holding
company statutes, as well as certain other laws, require disclosure and, in some
instances, prior approval of material transactions between an insurance company
and an affiliate. The holding company statutes, as well as certain other laws,
also require, among other things, prior approval of an acquisition of control of
a domestic insurer and the payment of extraordinary dividends or distributions.

     The Company's insurance subsidiaries are subject to various state statutory
and regulatory restrictions in each company's state of domicile, which limit the
amount of dividends or distributions by an insurance company to its
stockholders. The ability of TIC and subsidiaries of TAP to pay dividends to the
Company in the future will depend on their statutory surplus, future earnings
and regulatory restrictions. A maximum of $507 million of statutory surplus is
available in 1997 for dividends from TIC to its parent without prior approval of
the Connecticut Insurance Department. Dividend payments to TAP from its
insurance subsidiaries are limited to $647 million in 1997 without prior
approval of the Connecticut Insurance Department.

     The Company's principal insurance subsidiaries are domiciled in Connecticut
and Massachusetts. The insurance holding company law of Connecticut requires
notice to, and approval by, the state insurance commissioner for the declaration
or payment of any dividend, which together with other distributions made within
the preceding twelve months, exceeds the greater of (i) 10% of the insurer's
surplus or (ii) the insurer's net income for the twelve-month period ending the
preceding December 31st, in each case determined in accordance with statutory
accounting practices. Such declaration or payment is further limited by adjusted
unassigned funds (surplus), as determined in accordance with statutory
accounting practices. The insurance holding company laws of other states in
which the Company's insurance subsidiaries are domiciled generally contain
similar (although in certain instances somewhat more restrictive) limitations on
the payment of dividends.

     Virtually all states require insurers licensed to do business in their
state to bear a portion of the loss suffered by certain insureds as a result of
the insolvency of other insurers. Depending upon state law, insurers can be
assessed an amount that is generally equal to between 1% and 2% of premiums
written for the relevant lines of insurance in that state each year to pay the
claims of an insolvent insurer. Most of these payments are recoverable through
premium rates, premium tax credits or policy surcharges. Significant increases
in assessments could limit the ability of the Company's insurance subsidiaries
to recover such assessments through tax credits. In addition, there have been
some legislative efforts to limit


                                       57
<PAGE>

or repeal the tax offset provisions, which efforts, to date, have been generally
unsuccessful. These assessments may increase or decrease in the future depending
upon the rate of insolvencies of insurance companies.

     The Company also participates in FHCF, which is a state-mandated
catastrophe reinsurance fund that provides reimbursement to insurers for a
portion of their future catastrophic hurricane losses. FHCF is primarily funded
by premiums from the insurance companies that write residential property
business in Florida and, if insufficient, assessments on insurance companies
that write other property and casualty insurance in Florida, excluding workers'
compensation. FHCF's resources are limited to these contributions and to its
borrowing capacity at the time of a significant catastrophe in Florida.

     The Company's insurance subsidiaries are also required to participate in
various involuntary assigned risk pools, principally involving workers'
compensation and automobile insurance, which provide various insurance coverages
to individuals or other entities that otherwise are unable to purchase such
coverage in the voluntary market. Participation in these pools in most states is
generally in proportion to voluntary writings of related lines of business in
that state. The underwriting results of these pools traditionally have been
unprofitable, although the effect of their performance has been partially
mitigated in certain lines of insurance by the states' allowance of increases in
rates for business voluntarily written by pool participants in such states.
Earned premiums related to such pools and assigned risks for the Company were
$379 million, $315 million and $509 million in 1996, 1995 and 1994,
respectively. The related underwriting losses for the Company were $39 million,
$152 million and $300 million in 1996, 1995 and 1994, respectively.

     Proposed legislation and regulatory changes have been introduced in the
states from time to time that would modify certain laws and regulations
affecting the financial services industry, including the provisions governing
relationships among insurance companies and agents, investment banks and
commercial banks. The potential impact of such legislation on the Company's
businesses cannot be predicted at this time.

     In addition to state insurance laws, the Company's insurance subsidiaries
are also subject to general business and corporation laws, state securities
laws, consumer protection laws, fair credit reporting acts and other laws. The
insurance industry generally is exempt from federal antitrust laws because of
the application of the McCarran-Ferguson Act.

     Insurance Regulations Concerning Change of Control

     Many state insurance regulatory laws intended primarily for the protection
of policyholders contain provisions that require advance approval by state
agencies of any change in control of an insurance company that is domiciled (or,
in some cases, having such substantial business that it is deemed to be
commercially domiciled) in that state. The Company owns, directly or indirectly,
certain property and casualty insurance companies domiciled in the States of
Connecticut, Florida, Georgia, Illinois, Indiana, Massachusetts,


                                       58
<PAGE>

Missouri, New Jersey and Texas and certain life insurance companies domiciled in
Connecticut, Massachusetts and Georgia. "Control" is generally presumed to exist
through the ownership of 10% or more of the voting securities of a domestic
insurance company or of any company that controls a domestic insurance company.
Any purchaser of shares of Common Stock representing 10% or more of the voting
power of the Company will be presumed to have acquired control of the Company's
domestic insurance subsidiaries unless, following application by such purchaser
in each insurance subsidiary's state of domicile, the relevant Insurance
Commissioner determines otherwise. In addition, many state insurance regulatory
laws contain provisions that require prenotification to state agencies of a
change in control of a nondomestic admitted insurance company in that state.
While such prenotification statutes do not authorize the state agency to
disapprove the change of control, such statutes do authorize issuance of a cease
and desist order with respect to the nondomestic admitted insurer if certain
conditions exist such as undue market concentration. Any future transactions
that would constitute a change in control of the Company would generally require
prior approval by the insurance departments of the states in which the Company's
insurance subsidiaries are domiciled or commercially domiciled and may require
preacquisition notification in those states that have adopted preacquisition
notification provisions and in which such insurance subsidiaries are admitted to
transact business.

     Such requirements may deter, delay or prevent certain transactions
affecting the control of or the ownership of Common Stock, including
transactions that could be advantageous to the stockholders of the Company.

     Insurance Regulatory Information System

     The NAIC has developed a set of financial relationships or "tests" called
the Insurance Regulatory Information System ("IRIS") that were designed for
early identification of companies that may require special attention by
insurance regulatory authorities. These tests were developed primarily to assist
state insurance departments in executing their statutory mandate to oversee the
financial condition of insurance companies. Insurance companies submit data on
an annual basis to the NAIC, which in turn analyzes the data using ratios
covering twelve categories of financial data with defined "usual ranges" for
each category.

     Falling outside the usual range of IRIS ratios is not considered a failing
result; rather, unusual values are viewed as part of the regulatory early
monitoring system. Furthermore, in some years, it may not be unusual for
financially sound companies to have several ratios with results outside the
usual ranges. An insurance company may fall out of the usual range for one or
more ratios because of specific transactions that are in themselves immaterial.
Generally, an insurance company will become subject to regulatory scrutiny if it
falls outside the usual ranges of four or more of the ratios. In normal years,
15% of the companies included in the IRIS system are expected by the NAIC to be
outside the usual range on four or more ratios.


                                       59
<PAGE>

     In each of the last three years certain of the Company's subsidiaries have
been outside of the usual range for certain IRIS ratios. In all such instances,
the regulators have been satisfied upon follow-up that there is no solvency
problem. It is possible that similar events could occur this year, and
management believes that the resolution would be the same. No regulatory action
has been taken by any state insurance department or the NAIC with respect to
IRIS ratios of any of the Company's insurance subsidiaries for the three years
ended December 31, 1996.

     For 1996, Travelers Indemnity did not have any IRIS ratios outside the
usual range. However, both the two-year overall operating ratio and the two-year
reserve development to surplus ratios were outside the usual range for Aetna
Casualty and Standard Fire because of actions taken during 1996 and 1995 to
strengthen reserves for environmental and asbestos-related claims. In addition,
the change in writings ratio produced an unusual value for Standard Fire and the
estimated current reserve deficiency to surplus ratio was outside the usual
range for Aetna C&S of America, both as a result of management's decision in
1995 to combine its two intercompany pooling arrangements (one for Personal
Lines and one for Commercial Lines) into one pool. If these two ratios were
recalculated to have all items reflect the new agreement, the ratios would not
produce unusual values. Concurrent with the change in the intercompany pooling
arrangements, capital was reallocated among Aetna P&C insurers, which resulted
in an unusual value in the change in surplus ratio for Standard Fire.

     Risk-Based Capital (RBC) Requirements

     In order to enhance the regulation of insurer solvency, the NAIC has
adopted a formula and model law to implement RBC requirements for life insurance
companies and most property and casualty insurance companies, which is designed
to assess minimum capital requirements and to raise the level of protection that
statutory surplus provides for policyholder obligations. The RBC requirements
are to be used as early warning tools by the NAIC and states to identify
companies that merit further regulatory action. For these purposes, an insurer's
surplus is measured in relation to its specific asset and liability profiles. A
company's risk-based capital is calculated by applying factors to various asset,
premium and reserve items, where the factor is higher for those items with
greater underlying risk and lower for less risky items.

     The RBC formula for property-casualty insurance companies measures four
major areas of risk facing property and casualty insurers: (i) underwriting,
which encompasses the risk of adverse loss developments and inadequate pricing;
(ii) declines in asset values arising from credit risk; (iii) declines in asset
values arising from investment risks; and (iv) off-balance sheet risk arising
from adverse experience from non-controlled assets, guarantees for affiliates or
other contingent liabilities and reserve and premium growth. Pursuant to the
law, insurers having less statutory surplus than that required by the RBC
calculation will be subject to varying degrees of regulatory action, depending
on the level of capital inadequacy.


                                       60
<PAGE>

     The RBC formula for life insurance companies calculates baseline life
risk-based capital as a mathematical combination of amounts for the following
four categories of risk: (i) asset risk (i.e., the risk of asset default); (ii)
insurance risk (i.e., the risk of adverse mortality and morbidity experience);
(iii) interest rate risk (i.e., the risk of loss due to changes in interest
rates); and (iv) business risk (i.e., normal business and management risk).

     The RBC law provides for four levels of regulatory action. The extent of
regulatory intervention and action increases as the level of surplus to RBC
falls. The first level, the Company Action Level (as defined by the NAIC),
requires an insurer to submit a plan of corrective actions to the regulator if
surplus falls below 200% of the RBC amount. The Regulatory Action Level (as
defined by the NAIC) requires an insurer to submit a plan containing corrective
actions and permits the relevant Insurance Commissioner to perform an
examination or other analysis and issue a corrective order if surplus falls
below 150% of the RBC amount. The Authorized Control Level (as defined by the
NAIC) allows the relevant Insurance Commissioner to rehabilitate or liquidate an
insurer in addition to the aforementioned actions if surplus falls below 100% of
the RBC amount. The fourth action level is the Mandatory Control Level (as
defined by the NAIC) which requires the relevant Insurance Commissioner to
rehabilitate or liquidate the insurer if surplus falls below 70% of the RBC
amount. Based on the foregoing formula, at December 31, 1996, the RBC ratios of
the Company's insurance subsidiaries were in excess of levels that would require
company or regulatory action.

     The formulas have not been designed to differentiate among adequately
capitalized companies which operate with higher levels of capital. Therefore, it
is inappropriate and ineffective to use the formulas to rate or to rank such
companies. At December 31, 1996, all of the Company's life and property-casualty
insurance companies had adjusted capital in excess of amounts requiring
regulatory action at any of the four levels.

     Federal Regulation

     Although the federal government does not directly regulate the business of
insurance, other than flood insurance, federal initiatives often have an impact
on the insurance industry. Legislation has been introduced in Congress during
the past several sessions that, if enacted, would result in substantially
greater federal regulation of the insurance business. Current and proposed
federal measures that may affect the property and casualty industry may include
possible changes to CERCLA and the tax laws governing property and casualty
insurance companies, proposed limits to product liability lawsuits and other
tort reform proposals. In addition, proposed legislation has been introduced in
Congress from time to time that would modify certain laws and regulations
affecting the financial services industry, including the provisions regarding
affiliations among insurance companies, investment banks and commercial banks.


                                       61
<PAGE>

     It is not possible to predict whether such proposed legislation will be
enacted, what form such legislation might take when enacted, or the potential
effects of such legislation on the Company and its competitors.

     Certain variable life insurance and individual and group variable
annuities, as well as modified guaranteed annuities, and their related separate
accounts are subject to regulation by the Commission.

Investments

     This section discusses the investment portfolios of the businesses
described in the Company's insurance services segments.

     Insurance company investments must comply with applicable laws and
regulations which prescribe the kind, quality and concentration of investments.
In general, these laws and regulations permit investments, within specified
limits and subject to certain qualifications, in federal, state and municipal
obligations, corporate bonds, preferred and common equity securities, real
estate mortgages and real estate.

     At December 31, 1996, the investment holdings of the companies included in
the insurance services segments were composed primarily of fixed maturities. At
December 31, 1996, approximately 96.1% in total dollar amount of the fixed
maturities portfolios of such companies had investment grade ratings. The
remaining investments are principally mortgage loans and real estate, discussed
below, policy loans and other investments. For additional information regarding
these investment portfolios, see Note 5 of Notes to Consolidated Financial
Statements and the discussion of Asset Quality in the Property & Casualty
Insurance Services Segment discussion in Item 7 of this Form 10-K, "Management's
Discussion and Analysis of Financial Condition and Results of Operations."

     Consistent with the nature of related contract obligations, the invested
assets attributable to group insurance and individual life, accident and health
and financial services are primarily long-term fixed income investments such as
corporate debt securities, mortgage and asset-backed securities and mortgage
loans. A small portion of the invested assets related to these operations is in
preferred and common stocks and real estate equity investments. The
property-casualty fixed maturities portfolios (principally bonds) are shifted
from time to time to respond to the changing economic outlook, insurance
underwriting results and the resultant changes in the federal income tax
position of the Company and its subsidiaries.

     Cash available for investment is principally derived from operating
activities and investment income. In addition, cash becomes available for
investment from prepayment, maturity and sale of investments. In recent years,
the underperforming mortgage loan and real estate portfolios have been
significantly reduced. See "-- Mortgage Loans and Real Estate Held for Sale."
Different investment policies have been developed for various lines of


                                       62
<PAGE>

business based on the product requirements, the type and term of the liabilities
associated with these products, regulatory requirements and tax treatment of the
businesses in which each company is engaged.

     Mortgage Loans and Real Estate Held for Sale

     At December 31, 1996, the mortgage loan and real estate held for sale
portfolios of the businesses included in the Company's insurance services
segments consisted of approximately $3.8 billion and $695 million, respectively.
Mortgage loans and real estate held for sale at December 31, 1996 include $811
million and $136 million, respectively, from the Acquisition. At December 31,
1995 and 1994, the mortgage loan portfolio consisted of approximately $4.0
billion and $5.4 billion, respectively, and the real estate held for sale
portfolio consisted of approximately $321 million and $418 million,
respectively. The Company has continued a program of disposing of its real
estate investments and expediting the payoff of certain mortgage loans and
reinvesting the proceeds to obtain current market yields. See Item 7,
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" for additional information.

     The Company's accelerated liquidation strategy for foreclosed real estate
and certain mortgage loans has mitigated the negative impact that these
underperforming portfolios have had on the Company's investment income and the
Company believes that continuation of this strategy will have similar mitigating
effects. The Company expects that approximately half of maturing commercial
mortgage loans in its portfolio will be refinanced, restructured or foreclosed.
Restructured loans are defined as loans the terms of which have been changed
from the original contract generally by lowering the pay rate of interest in the
early years after modification. Loans which have pay rates of interest after
modification that are equal to or above market rates are not included in the
underperforming mortgage loan inventory. At December 31, 1996, 1995 and 1994,
approximately $91 million, $252 million and $511 million, or 2%, 6% and 9%,
respectively, of the combined mortgage loan portfolio of the Company was
classified as underperforming. Underperforming mortgage loans include delinquent
loans, loans in the process of foreclosure and loans modified at interest rates
below market.

     For information regarding the principal balance of mortgage loans at
December 31, 1996 by contractual maturity, see Note 5 of Notes to Consolidated
Financial Statements. Actual maturities will differ from contractual maturities
because borrowers may have the right to prepay loans with or without prepayment
premiums. Unscheduled payments and sales of mortgage loans were $1.0 billion in
1996, $1.0 billion in 1995 and $1.3 billion in 1994. The average remaining life
of these mortgages is six years.

     Real estate management evaluates the portfolio on an ongoing basis,
assessing the probabilities of loss with respect to a comprehensive series of
projections, including a host of


                                       63
<PAGE>

variables relating to the borrower, the property, the term of the loan, the
tenant composition, rental rates, other supply and demand factors, and overall
economic conditions.

     The following table summarizes by property type the mortgage loan portfolio
and real estate held for sale included in the investment portfolios of the
Company as of December 31, 1996, 1995 and 1994. For information summarizing the
geographic distribution of the mortgage loan portfolio and real estate assets,
see Note 5 of Notes to Consolidated Financial Statements.

                                  (in millions)

Property Type:                     Mortgage Loans             Real Estate
- --------------                     --------------             -----------
                              1996     1995     1994     1996     1995     1994
                             ------   ------   ------   ------   ------   ------
Commercial:
   Office                    $1,698   $1,551   $2,141   $  190   $  177   $  224
   Apartment                    467      654    1,112       68        8        9
   Hotel                        244      594      642      299       47       79
   Retail                       518      449      623       60       42       46
   Industrial                   158      181      228       31        9       13
   Other                         41       45      108       34       26       33
                             ------   ------   ------   ------   ------   ------
Total commercial              3,126    3,474    4,854      682      309      404
Agricultural                    686      574      562       13       12       14
                             ------   ------   ------   ------   ------   ------
   Total                     $3,812   $4,048   $5,416   $  695   $  321   $  418
                             ======   ======   ======   ======   ======   ======

     Derivatives

     See the section entitled "End User Activity" in Note 19 of Notes to
Consolidated Financial Statements for a discussion of the policies and
transactions related to derivatives of the Company.

                         CORPORATE AND OTHER OPERATIONS

     In addition to its four business segments, the Company's Corporate and
Other segment consists of unallocated expenses and earnings primarily related to
interest, corporate administration, and certain corporate investments. In 1995
and through the date of sale in 1996, this segment also includes the Company's
interest in RCM Capital Management, a California Limited Partnership ("RCM").

     In June 1996, the Company sold 100% of its interest in RCM, which provides
investment management services, to Dresdner Bank AG. Assets under management by
RCM were $26.2 billion at December 31, 1995 and $22.5 billion at December 31,
1994.


                                       64
<PAGE>

     In October 1995, the Company completed the sale to United HealthCare
Corporation of its 48.25% interest in The MetraHealth Companies, Inc.
("MetraHealth"). MetraHealth was formed in January 1995 as a joint venture of
the group medical insurance businesses of the Company and Metropolitan Life
Insurance Company ("MetLife"). The Company received $831 million in cash from
the sale of its interest in MetraHealth. During 1996, the Company received a
contingency payment (based on MetraHealth's 1995 results) and recognized a gain
in 1996 of $31 million after tax ($48 million pre-tax).

     In January 1995, the Company completed the sale of its group life and
related businesses to MetLife. The purchase price for the group life business
was $350 million. In connection with the sale, the Company agreed to cede to
MetLife 100% of its risks in the businesses sold on an indemnity reinsurance
basis, effective January 1, 1995. All of the businesses sold to MetLife or
contributed to MetraHealth were included in the Company's Managed Care and
Employee Benefits Operations in 1994. These operations have been accounted for
as a discontinued operation. In 1995 and 1996 the Company's discontinued
operations reflect the medical insurance business not yet transferred, the gains
from the sales of these businesses and, in 1995, its equity interest in the
earnings of MetraHealth. See Note 3 of Notes to Consolidated Financial
Statements.

                                OTHER INFORMATION

General Business Factors

     In the judgment of the Company, no material part of the business of the
Company and its subsidiaries is dependent upon a single customer or group of
customers, the loss of any one of which would have a materially adverse effect
on the Company, and no one customer or group of affiliated customers accounts
for as much as 10% of the Company's consolidated revenues.

     At December 31, 1996, the Company had approximately 56,200 full-time and
2,700 part-time employees.

Source of Funds

     For a discussion of the Company's sources of funds and maturities of the
long-term debt of the Company's subsidiaries, see Item 7, "Management's
Discussion and Analysis of Financial Condition and Results of Operations -
Liquidity and Capital Resources," and Note 10 of Notes to Consolidated Financial
Statements.


                                       65
<PAGE>

Taxation

     For a discussion of tax matters affecting the Company and its operations,
see Item 7, "Management's Discussion and Analysis of Financial Condition and
Results of Operations," and Notes 1 and 13 of Notes to Consolidated Financial
Statements.

Financial Information about Industry Segments

     For financial information regarding industry segments of the Company, see
Item 7, "Management's Discussion and Analysis of Financial Condition and Results
of Operations," and Note 4 of Notes to Consolidated Financial Statements.

Executive Officers of the Company

     The current executive officers of the Company are indicated below. Periods
of offices held include offices with the Company's predecessor, CCC, and unless
stated otherwise all offices listed below are with the Company. Ages are given
as of March 5, 1997.

                                                                         Officer
     Name                     Age       Positions                        Since
     ----                     ---       ---------                        -------

Sanford I. Weill              63        Chairman of the Board             1986
                                          and Chief Executive 
                                          Officer
James Dimon                   40        President and Chief               1986
                                          Operating Officer of the 
                                          Company; Chairman and Chief
                                          Executive Officer of SB 
                                          Holdings and SBI
Jeffrey B. Lane               54        Vice Chairman                     1996
Robert I. Lipp                58        Vice Chairman of the Company;     1986
                                          Chairman of the Board, 
                                          President and Chief 
                                          Executive Officer of TAP
Jon C. Madonna                53        Vice Chairman of the Company;     1997
                                          Vice Chairman of TAP
Joseph J. Plumeri II          53        Vice Chairman of the Company;     1994
                                          Chief Executive Officer
                                          of PFS
Michael A. Carpenter          49        Executive Vice President          1995
                                          of the Company; Chairman, 
                                          President and Chief 
                                          Executive Officer of TIC 
                                          and TLAC
Irwin Ettinger                58        Executive Vice President          1987
                                           and Chief Accounting 
                                           Officer
Charles O. Prince, III        47        Executive Vice President,         1986
                                          General Counsel and 
                                          Secretary
Steven D. Black               44        Vice Chairman and Chief           1996*
                                          Operating Officer of 
                                          SB Holdings and SBI


                                       66
<PAGE>

                                                                         Officer
     Name                     Age       Positions                         Since
     ----                     ---       ---------                         -----

Charles J. Clarke             61        Chairman and Chief Executive      1995*
                                          Officer-Commercial Lines 
                                          of TAP
Donald R. Cooper              56        Chief Actuary                     1995
Peter M. Dawkins              58        Chairman, President and           1992*
                                          Chief Executive Officer 
                                          of Travelers Group Diversified
                                          Distribution Services, Inc.
Jay S. Fishman                44        Senior Vice President of the      1991
                                          Company; Vice Chairman of 
                                          TAP and President and Chief 
                                          Operating Officer of TAP's
                                          Commercial Lines
Marjorie Magner               47        President and Chief Operating     1996*
                                          Officer of CCC
Heidi G. Miller               43        Senior Vice President and         1992
                                          Chief Financial Officer
Marc P. Weill                 40        Senior Vice President and         1991
                                          Chief Investment Officer
Robert B. Willumstad          51        Chairman and Chief Executive      1993*
                                          Officer of CCC
- ----------------
*    Indicates date that such officer became a member of the Company's Planning
     Group.

     Sanford I. Weill has been a director of the Company since 1986. He has been
Chairman of the Board and Chief Executive Officer of the Company and its
predecessor, CCC, since 1986; he was also its President from 1986 until 1991. He
was President of American Express Company from 1983 to 1985; Chairman of the
Board and Chief Executive Officer of American Express Insurance Services, Inc.
from 1984 to 1985; Chairman of the Board and Chief Executive Officer, or a
principal executive officer, of Shearson Lehman Brothers Inc. from 1965 to 1984;
Chairman of the Board of Shearson Lehman Brothers Holdings Inc. from 1984 to
1985; and a founding partner of Shearson's predecessor partnership from 1960 to
1965. Mr. Weill has been a director of TAP since 1996. Mr. Weill's son, Marc P.
Weill, is a Senior Vice President and an executive officer of the Company. Mr.
Weill is Chairman of the Board of Trustees of Carnegie Hall, and a director of
the Baltimore Symphony Orchestra. Mr. Weill is a member of the Board of
Governors of New York Hospital and is Chairman of the Board of Overseers of
Cornell University Medical College. He is on the Board of Overseers of Memorial
Sloan-Kettering Cancer Center. He is a member of Cornell University's Johnson
Graduate School of Management Advisory Board and a Board of Trustees Fellow. Mr.
Weill is Chairman of the National Academy Foundation, whose member programs
include the Academy of Finance, the Academy of Travel and Tourism and the
Academy of Public Service.


                                       67
<PAGE>

     Mr. Dimon has been a director of the Company since September 1991. He is
President and Chief Operating Officer of the Company. He is also Chairman of the
Board, Chief Executive Officer and a member of the executive committee of SBI.
Mr. Dimon has been a director of TAP since 1996. From May 1988 to June 1995, he
was Chief Financial Officer of the Company. From May 1988 to September 1991, he
was Executive Vice President of the Company. Mr. Dimon was Chief Operating
Officer of SBI until January 1996 and was Senior Executive Vice President and
Chief Administrative Officer of SBI from 1990 to 1991. He is also Chief
Executive Officer and Chairman of the Board of SB Holdings. From March 1994 to
January 1996, he was Chief Operating Officer of SB Holdings. From 1986 to 1988,
Mr. Dimon was Senior Vice President and Chief Financial Officer of CCC, the
Company's predecessor. From 1982 to 1985, he was a Vice President of American
Express Company and Assistant to the President, Sanford I. Weill. Mr. Dimon is a
trustee of New York University Medical Center and a director of the Center on
Addiction and Substance Abuse and the National Association of Securities
Dealers, Inc.

     Mr. Lane has been a Vice Chairman of the Company since January 1996. He has
served as a Director of SBI from January 1991 through March 1996 and as a
Director of SB Holdings from November 1993. Mr. Lane served as Vice Chairman of
SBI from January 1991 through January 1996 and as Vice Chairman of SB Holdings
from November 1993 through January 1996. He joined the Company in 1990. Prior to
joining the Company in 1990, Mr. Lane was President and Chief Operating Officer
of Shearson Lehman Brothers Inc.

     Mr. Lipp has been a director of the Company since 1991 and is a Vice
Chairman of the Company. Mr. Lipp has been Chairman of the Board, Chief
Executive Officer and President of TAP since January 1996. Mr. Lipp has been
Chairman of the Board and Chief Executive Officer of The Travelers Insurance
Group Inc. since December 1993. From 1991 to 1993, he was Chairman and Chief
Executive Officer of CCC. From April 1986 through September 1991, he was an
Executive Vice President of the Company and its corporate predecessor. Prior to
joining the Company in 1986, he was a President and a director of Chemical New
York Corporation and Chemical Bank where he held senior executive positions for
more than five years prior thereto. Mr. Lipp is a director of The New York City
Ballet, Wadsworth Atheneum and the Massachusetts Museum of Contemporary Art and
Chairman of Dance-On Inc., a private foundation.

     Mr. Madonna joined the Company in February 1997 as Vice Chairman, and also
serves as Vice Chairman of TAP. Prior to joining the Company, Mr. Madonna was
Chairman of KPMG International since October 1995. From 1990 to 1996, he was
Chairman and Chief Executive Officer of KPMG Peat Marwick LLP.

     Mr. Plumeri has been a Vice Chairman of the Company since July 1994 and has
been Chairman and Chief Executive Officer of PFS since April 1996. He joined the
Company in August 1993, serving as President of SBI from that time through July
1994. Mr. Plumeri had worked for Shearson Lehman Brothers Inc. or its
predecessors for over 25 years, in various


                                       68
<PAGE>

positions of increasing responsibility, until SBI acquired certain businesses
from Shearson Lehman Brothers Holdings Inc. ("SLB"). At that time, Mr. Plumeri
was a Managing Partner of SLB, and from 1990 until September 1992 he served as
President of SLB's Private Client Group.

     Mr. Carpenter has been an Executive Vice President of the Company since
July 1995 and also serves as Chairman, Chief Executive Officer and President of
TIC and TLAC. From January 1989 to June 1994, Mr. Carpenter was Chairman of the
Board, President and Chief Executive Officer of Kidder, Peabody Group, Inc., an
investment banking and brokerage company that was a wholly owned subsidiary of
General Electric Company. Prior thereto, he served as Executive Vice President
of General Electric Capital Corporation and Vice President of General Electric
Company.

     Mr. Ettinger has been an Executive Vice President of the Company since
January 1996. Prior to joining CCC as Senior Vice President in October 1987, he
was Partner in charge of the Tax Department of Arthur Young and Company's New
York offices.

     Mr. Prince has been General Counsel of the Company or its predecessor since
1983, and served as a Senior Vice President from 1986 until January 1996, when
he became an Executive Vice President.

     Mr. Black has been Vice Chairman of SB Holdings since November 1993 and
Vice Chairman of SBI since July 1993. He was elected Chief Operating Officer of
those companies in January 1996. He is also a member of the executive committee
and a director of each of SB Holdings and SBI. Mr. Black has served as the head
of Smith Barney's Capital Markets Division from 1991 to January 1996, and has
served in several positions at Smith Barney since 1974.

     Mr. Clarke has been Chairman and Chief Executive Officer--Commercial Lines
of TAP since January 1996, and Chairman of the Company's Property-Casualty
Commercial Lines since 1990. Mr. Clarke has served in various positions at
Travelers P&C since 1958.

     Mr. Cooper has been Chief Actuary of the Company since March 1995 and has
been Vice Chairman of Travelers Insurance Holdings Inc. since October 1990. He
also serves as Chairman of the Board of both AHL and Resource Deployment, Inc.,
subsidiaries of the Company.

     Mr. Dawkins has been Chairman, President and Chief Executive Officer of
Travelers Group Diversified Distribution Services, Inc. since August 1996. In
addition, he has been a director of Travelers Group Exchange, Inc. since
September 1996 and became its Chief Executive Officer in January 1997. Mr.
Dawkins joined the Company in 1991 as Chairman and Chief Executive Officer of
Primerica Financial Services, Inc., and served in that capacity until August
1996.


                                       69
<PAGE>

     Mr. Fishman has been a Senior Vice President of the Company since October
1991. In January 1996, he became Vice Chairman and Chief Administrative Officer
of TAP and since October 1996 he has been President and Chief Operating Officer
of TAP's Commercial Lines. He has also served as Vice Chairman of TIGI since
September 1995 and as Chief Financial Officer of that company since December
1993. Mr. Fishman was Treasurer of the Company from October 1991 to December
1993. Prior thereto, he held various other positions with the Company and its
subsidiaries since 1989, when he joined the Company from Shearson Lehman
Brothers Inc., where he was Senior Vice President of Merchant Banking.

     Ms. Magner has been President of CCC since June 1993 and became its Chief
Operating Officer in December 1995. Ms. Magner joined CCC in May 1987, and
served as Chief Administrative Officer from 1993 to 1996. From 1991 to 1993, she
was Executive Vice President, Marketing and Operations of CCC.

     Ms. Miller has been Chief Financial Officer and Senior Vice President of
the Company since June 1995. She also serves as Chief Credit Officer of SBI, a
position she has held since September 1994. Ms. Miller joined the Company in
February 1992 as a Vice President. Prior thereto, she was a Managing Director in
the Emerging Markets Division of Chemical Bank, a position she held from 1987 to
1992.

     Marc P. Weill has been a Senior Vice President and Chief Investment Officer
of the Company since January 1992. He also serves as a director, Chairman of the
Board and President of Travelers Asset Management International Corporation, a
registered investment advisor. Mr. Weill has held various other positions with
the Company and its subsidiaries since January 1991. He is the son of Sanford I.
Weill.

     Mr. Willumstad has been Chairman and Chief Executive Officer of CCC since
June 1993 and has been with that company since 1987. From 1989 until assuming
his current position, he served as President of the Consumer Finance Services
unit of the Company. Mr. Willumstad is a member of the U.S. Region Board of
Directors of MasterCard International.

                           GLOSSARY OF INSURANCE TERMS


Accident year ................     The annual accounting period in which loss
                                   events occurred, regardless of when the
                                   losses are actually reported, booked or paid.

Adjusted unassigned surplus...     Unassigned surplus as of the most recent
                                   statutory annual report reduced by
                                   twenty-five percent of that year's unrealized
                                   appreciation in value or revaluation of
                                   assets or unrealized profits on investments,
                                   as defined in such report.


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Admitted insurer..............     A company licensed to transact insurance
                                   business within a state.

Alternative market............     The segment of the insurance market which has
                                   developed in response to volatility in cost
                                   and availability of traditional commercial
                                   insurance coverage and consists of various
                                   risk financing mechanisms, including self
                                   insurance, captive insurance companies, risk
                                   retention groups and residual market
                                   business.

Annuity.......................     A contract that pays a periodic income
                                   benefit for the life of a person (the
                                   annuitant), the lives of two or more persons
                                   or for a specified period of time.

Assigned risk pools...........     Reinsurance pools which cover risks for those
                                   unable to purchase insurance in the voluntary
                                   market because the risk is too great or rate
                                   inadequacy has reduced the supply of
                                   insurance. The costs of the risks associated
                                   with these pools are charged back to
                                   insurance carriers in proportion to their
                                   direct writings.

Assumed reinsurance...........     Insurance liabilities acquired from a ceding
                                   company.

Assumption reinsurance........     A transaction whereby the ceding company
                                   transfers its entire obligation under the
                                   policy to the reinsurer, who becomes directly
                                   liable to the policyholder in all respects,
                                   including collecting premiums and paying
                                   benefits. See "Reinsurance."

Attachment point..............     The amount of losses above which excess of
                                   loss reinsurance becomes operative.

Broker........................     One who negotiates contracts of insurance or
                                   reinsurance on behalf of an insured party,
                                   receiving a commission from the insurer or
                                   reinsurer for placement and other services
                                   rendered.

Capacity......................     The percentage of surplus, or the dollar
                                   amount of exposure, that an insurer or
                                   reinsurer is willing to place at risk.
                                   Capacity may apply to a single risk, a
                                   program, a line of business or an entire book
                                   of business. Capacity may be constrained by
                                   legal restrictions, corporate restrictions or
                                   indirect restrictions.

Captive company...............     An insurance company formed to insure the
                                   risks of its parent entity or entities.


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Case reserves.................     Loss reserves, established with respect to
                                   specific, individual reported claims.

Casualty insurance............     Insurance which is primarily concerned with
                                   the losses caused by injuries to third
                                   persons (i.e., not the insured) and the legal
                                   liability imposed on the insured resulting
                                   therefrom. It includes, but is not limited
                                   to, employers' liability, workers'
                                   compensation, public liability, automobile
                                   liability, personal liability and aviation
                                   liability insurance. It excludes certain
                                   types of losses that by law or custom are
                                   considered as being exclusively within the
                                   scope of other types of insurance, such as
                                   fire or marine.

Catastrophe...................     A severe loss, usually involving risks such
                                   as fire, earthquake, windstorm, explosion and
                                   other similar events.

Catastrophe loss..............     Loss and directly identified loss adjustment
                                   expenses from catastrophes.

Catastrophe reinsurance.......     A form of excess of loss property reinsurance
                                   which, subject to a specified limit,
                                   indemnifies the ceding company for the amount
                                   of loss in excess of a specified retention
                                   with respect to an accumulation of losses
                                   resulting from a catastrophic event. The
                                   actual reinsurance document is called a
                                   "catastrophe cover."

Cede; ceding company..........     When an insurer reinsures its liability with
                                   another insurer (a "cession"), it "cedes"
                                   business and is referred to as the "ceding
                                   company."

Ceded reinsurance.............     Risks transferred to another company as
                                   reinsurance. See "Reinsurance."

Claim.........................     Request by an insured for indemnification by
                                   an insurance company for loss incurred from
                                   an insured peril.

Claim adjustment expense......     See "Loss adjustment expense."

Claims and claim adjustment
  expense.....................     See "Loss and loss adjustment expenses."

Claims and claim adjustment
  expense reserves............     See "Loss reserves."


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Clash cover...................     An excess of loss agreement with a retention
                                   higher than the limits on any one reinsured
                                   policy. The agreement is thus only exposed to
                                   loss when two or more policies (perhaps from
                                   different lines of business) are involved in
                                   a common occurrence in an amount greater than
                                   the clash cover retention. Also known as
                                   contingency cover.

Combined ratio................     The sum of the loss and LAE ratio, the
                                   underwriting expense ratio and, where
                                   applicable, the ratio of dividends to
                                   policyholders to net premiums earned. A
                                   combined ratio under 100% generally indicates
                                   an underwriting profit. A combined ratio over
                                   100% generally indicates an underwriting
                                   loss.

Commercial lines..............     The various kinds of insurance which are
                                   written for businesses.

Commutation agreement.........     An agreement between a reinsurer and a ceding
                                   company whereby the reinsurer pays an agreed
                                   upon amount in exchange for a complete
                                   discharge of all obligations, including
                                   future obligations, between the parties for
                                   reinsurance losses incurred.

Contractholder funds..........     Receipts from the issuance of universal life,
                                   pension investment and certain individual
                                   annuity contracts. Such receipts are
                                   considered deposits on investment contracts
                                   that do not have substantial mortality or
                                   morbidity risks.

Deductible....................     The amount of loss that an insured retains.

Deferred acquisition costs....     Commissions and premium taxes and, for
                                   certain life insurance lines, other
                                   origination costs, which vary with and are
                                   primarily related to the production of new
                                   business, are deferred and amortized to
                                   achieve a matching of revenues and expenses
                                   when reported in financial statements
                                   prepared in accordance with GAAP.

Defined contribution plans....     Type of pension plan in which the
                                   contribution rate is certain but the
                                   retirement benefit is variable.

Deposits and other
  considerations..............     Consist of cash deposits and charges for
                                   mortality risk and expenses associated with
                                   universal life insurance, annuities and group
                                   pensions.


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Direct written premiums.......     The amounts charged by a primary insurer to
                                   insureds in exchange for coverages provided
                                   in accordance with the terms of an insurance
                                   contract.

Earned premiums or premiums
  earned......................     That portion of property-liability premiums
                                   written that applies to the expired portion
                                   of the policy term. Earned premiums are
                                   recognized as revenues under both SAP and
                                   GAAP.

Excess liability..............     Additional casualty coverage above the first
                                   layer.

Excess loss coverage..........     Coverage which indemnifies the person for
                                   that portion of the loss (arising out of a
                                   loss occurrence) which is in excess of the
                                   deductible.

Excess of loss reinsurance....     Reinsurance that indemnifies the reinsured
                                   against all or a specified portion of losses
                                   under reinsured policies in excess of a
                                   specified dollar amount or "retention."

Expense ratio.................     See "Underwriting expense ratio."

Extra contractual obligations
  losses......................     Losses incurred by an insurer, beyond those
                                   that would have been incurred as specified in
                                   the insurance agreement with an insured, due
                                   to monetary awards required by a court of law
                                   against the insurer for its negligence to or
                                   bad faith in dealing with its insured.

Facultative reinsurance.......     The reinsurance of all or a portion of the
                                   insurance provided by a single policy. Each
                                   policy reinsured is separately negotiated.

Fidelity and surety programs..     Insurance which guarantees performance of an
                                   obligation or indemnifies for loss due to
                                   embezzlement or wrongful abstraction of
                                   money, securities or other property.

Fiduciary accounts............     Accounts held on behalf of others.

General account...............     All an insurer's assets other than those
                                   allocated to separate accounts.

Guaranteed cost insurance.....     Premium charged on a prospective basis which
                                   may be fixed or adjustable on a specified
                                   rating basis but never on the basis of loss
                                   experience in the period of coverage.


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Guaranteed cost products......     An insurance policy where the premiums
                                   charged will not be adjusted for actual loss
                                   experience during the covered period.

Guaranteed investment
  contracts (GICs)............     Group contracts sold to pension plans, profit
                                   sharing plans and funding agreements that
                                   guarantee a stated interest rate for a
                                   specified period of time.

Guaranty fund.................     State-regulated mechanism which is financed
                                   by assessing insurers doing business in those
                                   states. Should insolvencies occur, these
                                   funds are available to meet some or all of
                                   the insolvent insurer's obligations to
                                   policyholders.

Incurred but not reported
  ("IBNR") reserves...........     Reserves for estimated losses and LAE which
                                   have been incurred but not yet reported to
                                   the insurer.

Indemnity reinsurance.........     A transaction whereby the reinsurer agrees to
                                   indemnify the ceding company against all or
                                   part of the loss that the latter may sustain
                                   under the policies it issued that are being
                                   reinsured. The ceding company remains
                                   primarily liable as the direct insurer on all
                                   risks ceded. See "Reinsurance."

Inland marine.................     A broad type of insurance generally covering
                                   articles that may be transported from one
                                   place to another, as well as bridges, tunnels
                                   and other instrumentalities of
                                   transportation. It includes goods in transit
                                   (generally other than transoceanic) and may
                                   include policies for movable objects such as
                                   personal effects, personal property, jewelry,
                                   furs, fine art and others.

Insurance.....................     Mechanism for contractually shifting burdens
                                   of a number of risks by pooling them.

Involuntary business
  (alternative market)........     Risks that are not insurable in the voluntary
                                   market due to either the level of risk or
                                   pricing. Alternative markets are largest for
                                   lines in which state governments or other
                                   agencies mandate coverage such as workers'
                                   compensation. Generally states provide
                                   residual market plans that are designed to
                                   allocate the underwriting experience for
                                   these coverages in proportion to a given
                                   carrier's market share.


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<PAGE>

IRIS ratios...................     Financial ratios calculated by the NAIC to
                                   assist state insurance departments in
                                   monitoring the financial condition of
                                   insurance companies.

Large deductible
  policy......................     An insurance policy where the customer
                                   assumes at least $25,000 or more of each
                                   loss.

Life contingencies............     Contingencies affecting the duration of life
                                   of an individual or a group of individuals.

Long-term care................     Coverage for extended stays in a nursing home
                                   or home health services.

Loss..........................     An occurrence that is the basis for
                                   submission and/or payment of a claim. Losses
                                   may be covered, limited or excluded from
                                   coverage, depending on the terms of the
                                   policy.

Loss adjustment expense
  ("LAE").....................     The expenses of settling claims, including
                                   legal and other fees and the portion of
                                   general expenses allocated to claim
                                   settlement costs.

Loss and LAE ratio............     For SAP it is the ratio of incurred losses
                                   and loss adjustment expenses to net premiums
                                   earned. For GAAP it is the ratio of incurred
                                   losses and loss adjustment expenses to net
                                   premiums earned plus fee income.

Loss ratios...................     See "Combined ratio."

Loss reserves.................     Liabilities established by insurers and
                                   reinsurers to reflect the estimated cost of
                                   claims incurred that the insurer or reinsurer
                                   will ultimately be required to pay in respect
                                   of insurance or reinsurance it has written.
                                   Reserves are established for losses and for
                                   LAE, and consist of case reserves and IBNR
                                   reserves.

Losses and loss adjustment
  expenses....................     The sum of losses incurred and loss
                                   adjustment expenses.

Losses incurred...............     The total losses sustained by an insurance
                                   company under a policy or policies, whether
                                   paid or unpaid. Incurred losses includes a
                                   provision for IBNR.


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<PAGE>

Morbidity.....................     The rate at which people become diseased,
                                   mentally or physically, or physically
                                   impaired.

Mortality.....................     The rate at which people die.

Multi-peril policies..........     Refers to policies which cover both property
                                   and third party liability exposures.

National Association of
  Insurance Commissioners
  ("NAIC")....................     An organization of the insurance
                                   commissioners or directors of all 50 states
                                   and the District of Columbia organized to
                                   promote consistency of regulatory practice
                                   and statutory accounting standards throughout
                                   the United States.

Net written premiums..........     Direct written premiums plus assumed
                                   reinsurance less premiums ceded to
                                   reinsurers.

Non-admitted coverage.........     Insurance coverage written in a given state
                                   by an insurer not licensed in that state.

Novation......................     A transaction in which the original direct
                                   insurer's obligations are completely
                                   extinguished, resulting in no further
                                   exposure to loss arising on the business
                                   novated.

Personal lines................     Types of insurance written for individuals or
                                   families, rather than for businesses.

Policy loan...................     A loan made by an insurance company to a
                                   policyholder on the security of the cash
                                   value of the policy. Policy loans offset
                                   benefits payable to policyholders.

Pool..........................     An organization of insurers or reinsurers
                                   through which particular types of risks are
                                   underwritten with premiums, losses and
                                   expenses being shared in agreed percentages.

Premium equivalents...........     Premium equivalents represent estimates of
                                   premiums that customers would have been
                                   charged under a fully insured arrangement,
                                   based on expected losses associated with
                                   non-risk-bearing components of each account,
                                   as determined in the pricing process. Premium
                                   equivalents are indicative of the volume of
                                   business handled by an insurer in servicing
                                   relationships. Premium equivalents do not
                                   represent actual premium revenues.


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<PAGE>

Premiums......................     The amount charged during the year on
                                   policies and contracts issued, renewed or
                                   reinsured by an insurance company.

Producer......................     Contractual entity which directs insureds to
                                   the insurer for coverage. See "Broker."

Property insurance............     Insurance that provides coverage to a person
                                   with an insurable interest in tangible
                                   property for that person's property loss,
                                   damage or loss of use.

Quota share reinsurance.......     Reinsurance wherein the insurer cedes an
                                   agreed fixed percentage of liabilities,
                                   premiums and losses for each policy covered
                                   on a pro rata basis.

Rate of renewal/retention
  ratio.......................     Current period renewal accounts or policies
                                   as a percentage of expired accounts or
                                   policies.

Rates.........................     Amounts charged per unit of insurance.

Reinsurance...................     The practice whereby one insurer, called the
                                   reinsurer, in consideration of a premium paid
                                   to such insurer, agrees to indemnify another
                                   insurer, called the ceding company, for part
                                   or all of the liability assumed by the ceding
                                   company under one or more policies or
                                   contracts of insurance which it has issued.

Reinsurance agreement.........     A contract specifying the terms of a
                                   reinsurance transaction.

Reinsurance pools and
  associations................     Mechanisms established to aggregate
                                   insurance, and then distribute results to
                                   participants in the mechanism. The pool or
                                   association performs rating, loss adjustment
                                   and engineering services for certain
                                   exposures. In some cases, they are
                                   established to absorb business that will not
                                   be written voluntarily by insurers.

Residual market (involuntary
  business)...................     Insurance market which provides coverage for
                                   risks unable to purchase insurance in the
                                   voluntary market either because the risk is
                                   too great or rate inadequacy has reduced the
                                   supply of insurance. Residual markets are
                                   frequently created by state legislation
                                   either because of lack of available coverage
                                   such as property coverage in a windstorm
                                   prone area or protection of the accident
                                   victim as in the case of workers'


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<PAGE>

                                   compensation. The costs of the residual
                                   market are usually charged back to the direct
                                   insurance carriers in proportion to the 
                                   carriers' voluntary market shares for the
                                   type of coverage involved.

Retention.....................     The amount of exposure an insurance company
                                   retains on any one risk or group of risks.

Retrospective premiums........     Premiums related to retrospectively rated
                                   policies.

Retrospective rating..........     A plan or method which permits adjustment of
                                   the final premium or commission on the basis
                                   of actual loss experience, subject to certain
                                   minimum and maximum limits.

Risk-based capital ("RBC")....     A measure adopted by the NAIC for assessing
                                   the minimum statutory capital and surplus
                                   requirements of insurers.

Risk retention................     The amount or portion of a risk an insurer
                                   retains for its own account after ceded
                                   reinsurance. Losses above the stated
                                   retention level are collectible from the
                                   reinsurer. The retention level may be stated
                                   as a percentage or dollar amount.

Salvage.......................     The amount of money an insurer recovers
                                   through the sale of property transferred to
                                   the insurer as a result of a loss payment.

Second injury fund............     The employer of an injured, impaired worker
                                   is responsible only for the workers'
                                   compensation benefit for the most recent
                                   injury; the second injury fund would cover
                                   the cost of any additional benefits for
                                   aggravation of a prior condition. The cost is
                                   shared by the insurance industry, funded
                                   through assessments to insurance companies
                                   based on either premiums or losses.

Self-insured retentions.......     That portion of the risk retained by a person
                                   for its own account.

Separate accounts.............     Funds for which investment income and
                                   investment gains and losses accrue directly
                                   to, and investment risk is borne by, the
                                   contractholders. The assets of these separate
                                   accounts are legally segregated and not
                                   subject to claims that arise out of any other
                                   business of the insurance company.


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<PAGE>

Servicing carrier.............     An insurance company that provides, for a
                                   fee, various services including policy
                                   issuance, claims adjusting and customer
                                   service for insureds in a reinsurance pool.

Standard policy forms.........     Self-contained pre-printed policy language
                                   used when a large number of insureds face
                                   similar loss exposures.

Statutory accounting practices
  ("SAP").....................     The rules and procedures prescribed or
                                   permitted by United States state insurance
                                   regulatory authorities for recording
                                   transactions and preparing financial
                                   statements. Statutory accounting practices
                                   generally reflect a modified going concern
                                   basis of accounting.

Statutory surplus.............     As determined under SAP, the amount remaining
                                   after all liabilities, including loss
                                   reserves, are subtracted from all admitted
                                   assets. Admitted assets are assets of an
                                   insurer prescribed or permitted by a state to
                                   be recognized on the statutory balance sheet.
                                   Statutory surplus is also referred to as
                                   "surplus" or "surplus as regards
                                   policyholders" for statutory accounting
                                   purposes.

Structured settlements........     Periodic payments to an injured person or
                                   survivor for a determined number of years or
                                   for life, typically in settlement of a claim
                                   under a liability policy, usually funded
                                   through the purchase of an annuity.

Subrogation...................     A principle of law incorporated in insurance
                                   policies, which enables an insurance company,
                                   after paying a loss to its insured, to
                                   recover the amount of the loss from another
                                   who is legally liable for it.

Surrender value...............     The amount of money, usually the legal
                                   reserve under the policy, less sometimes a
                                   surrender charge, which an insurance company
                                   will pay to a policyholder who cancels a
                                   policy. This value may be used as collateral
                                   for a loan.

Third party liability.........     A liability owed to a claimant (or "third
                                   party") who is not one of the two parties to
                                   the insurance contract. Insured liability
                                   claims are referred to as third party claims.

Treaty reinsurance............     The reinsurance of a specified type or
                                   category of risks defined in a reinsurance
                                   agreement (a "treaty") between a primary
                                   insurer or other reinsured and a reinsurer.
                                   Typically, in treaty reinsurance, the primary
                                   insurer or reinsured is


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<PAGE>

                                   obligated to offer and the reinsurer is
                                   obligated to accept a specified portion of
                                   all such type or category of risks
                                   originally written by the primary insurer or
                                   reinsured.

Umbrella coverage.............     A form of insurance protection against losses
                                   in excess of amounts covered by other
                                   liability insurance policies or amounts not
                                   covered by the usual liability policies.

Unassigned funds (surplus)....     The undistributed and unappropriated amount
                                   of statutory surplus.

Underwriter...................     An employee of an insurance company who
                                   examines, accepts or rejects risks and
                                   classifies accepted risks in order to charge
                                   an appropriate premium for each accepted
                                   risk. The underwriter is expected to select
                                   business that will produce an average risk of
                                   loss no greater than that anticipated for the
                                   class of business.

Underwriting..................     The insurer's or reinsurer's process of
                                   reviewing applications for insurance
                                   coverage, and the decision whether to accept
                                   all or part of the coverage and determination
                                   of the applicable premiums; also refers to
                                   the acceptance of such coverage.

Underwriting expense ratio....     For SAP it is the ratio of underwriting
                                   expenses incurred to net premiums written.
                                   For GAAP it is the ratio of underwriting
                                   expenses incurred to net premiums written
                                   plus fee income.

Underwriting profit or
  underwriting loss...........     The pre-tax profit or loss experienced by a
                                   property and casualty insurance company after
                                   deducting loss and loss adjustment expenses
                                   and operating expenses from net earned
                                   premiums. This profit or loss calculation
                                   includes reinsurance assumed and ceded but
                                   excludes investment income.

Unearned premium..............     The portion of premiums written that is
                                   allocable to the unexpired portion of the
                                   policy term.

Voluntary market..............     The market in which a person seeking
                                   insurance obtains coverage without the
                                   assistance of residual market mechanisms.

Wholesale broker..............     An independent or exclusive agent that
                                   represents both admitted and non admitted
                                   insurers in market areas which include
                                   standard, non-standard, specialty and excess
                                   and 


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<PAGE>

                                   surplus lines of insurance. The wholesaler
                                   does not deal directly with the insurance
                                   consumer. The wholesaler deals with the
                                   retail agent or broker.

Workers' compensation.........     A system (established under state laws) under
                                   which employers provide insurance for benefit
                                   payments to their employees for work-related
                                   injuries, deaths and diseases, regardless of
                                   fault.

Item 2.   PROPERTIES.

     The Company's executive offices are located in New York City. Offices and
other properties used by the Company's subsidiaries are located throughout the
United States. A few subsidiaries have offices located in foreign countries.
Most office locations and other properties are leased on terms and for durations
which are reflective of commercial standards in the communities where such
offices and other properties are located.

     As of December 31, 1996, leasehold interests of the Company's
property-casualty insurance subsidiaries included a total of approximately
6,650,000 square feet of office space at about 302 locations throughout the
United States. In addition, TIC owns buildings containing approximately
1,500,000 square feet of office space located in Hartford, Connecticut and
vicinity, serving as the home office for TIC and TAP, and TAP leases
approximately 1,030,000 square feet of such office space under a ten-year lease
that expires on April 1, 2006. TAP also rents from Aetna approximately 373,000
square feet of office space at City Place, located in Hartford, Connecticut,
under an eight-year sublease that expires in 2004, and approximately 225,000
square feet of office space in Windsor, Connecticut, under a two-year lease that
expires in 1998 and is renewable by TAP for up to two additional three-year
terms. The Company's life insurance units also lease approximately 606,000
square feet of office space at about 24 locations throughout the United States,
under various leases. TIC and/or TIGI lease two other buildings in Hartford,
Connecticut with an aggregate of approximately 707,500 square feet, most of
which is subleased to third parties. TIC also owns a building in Norcross,
Georgia that is occupied by its information systems department.

     SBI owns two office buildings in New York City, which total approximately
627,000 square feet. Most of SBI's other offices are located in leased premises,
the leases for which expire at various times.

     SBI leases two buildings, located at 388 and 390 Greenwich Street and
totaling approximately 2,300,000 square feet, through 1999. SBI has a purchase
option with respect to these properties.

     A few other offices and certain warehouse space are owned, none of which is
material to the Company's financial condition or operations. The Company owns 26
acres of 


                                       82
<PAGE>

land in North Castle, New York, on which it is constructing an executive
conference and planning center, anticipated to be completed in May 1997.

     The Company believes its properties are adequate and suitable for its
business as presently conducted and are adequately maintained. For further
information concerning leases, see Note 18 of Notes to Consolidated Financial
Statements.

Item 3.   LEGAL PROCEEDINGS.

     This section describes the major pending legal proceedings, other than
ordinary routine litigation incidental to the business, to which the Company or
its subsidiaries is a party or of which any of their property is subject.
Certain additional matters may be described in the periodic reports filed under
the Exchange Act by certain subsidiaries of the Company.

Smith Barney

     For information concerning several purported class action lawsuits filed
against SBI in connection with three funds managed by Hyperion Capital
Management Inc., see the descriptions that appear in the fourth paragraph on
page 26 of the Company's Quarterly Report on Form 10-Q for the quarter ended
September 30, 1993, the first paragraph under the heading "Smith Barney" on page
65 of the Company's Annual Report on Form 10-K for the year ended December 31,
1995 and the first paragraph on page 34 of the Company's Quarterly Report on
Form 10-Q for the quarter ended September 30, 1996, which descriptions are
incorporated by reference herein. A copy of the pertinent paragraphs of such
filings is included as an exhibit to this Form 10-K. Plaintiffs' petition for a
rehearing en banc was denied in January 1997.

     For information concerning actions filed against a number of
broker-dealers, including SBI, relating to trading practices on the National
Association of Securities Dealers Automated Quotation system, see the
descriptions that appear in the third paragraph on page 16 of the Quarterly
Report on Form 10-Q of SB Holdings for the quarter ended September 30, 1994 and
the last full paragraph on page 65 of the Company's Annual Report on Form 10-K
for the year ended December 31, 1995, which descriptions are incorporated by
reference herein. A copy of the pertinent paragraphs of such filing is included
as an exhibit to this Form 10-K. In March 1996, plaintiffs filed a motion for
class certification.

     For information concerning a complaint seeking equitable relief that was
filed by the U.S. Department of Justice, naming 24 major brokerage firms,
including SBI, see the description that appears in the first paragraph on page
35 of the Company's Quarterly Report on Form 10-Q for the quarter ended June 30,
1996, which description is incorporated by reference herein. A copy of the
pertinent paragraph of such filing is included as an exhibit to this Form 10-K.


                                       83
<PAGE>

TAP

     For information concerning a case filed by certain subsidiaries of the
Company involving certain reinsurance contracts with Lloyd's, see the
description that appears in the paragraph that begins on page 2 and ends on page
3 of the Company's Current Report on Form 8-K dated March 1, 1994, which
description is incorporated by reference herein. A copy of the pertinent
paragraph of such filing is included as an exhibit to this Form 10-K. Hearings
before the American Arbitration Association began in the second half of 1996 and
are expected to continue into the second quarter of 1997.

     For information concerning actions filed against several insurance
companies and industry organizations relating to service fee charges and premium
calculations on certain workers' compensation insurance, see the descriptions
that appear in the paragraph that begins on page 90 and ends on page 91 of the
Prospectus dated April 22, 1996 of TAP, the second paragraph on page 35 of the
Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1996 and
the second paragraph on page 34 of the Company's Quarterly Report on Form 10-Q
for the quarter ended September 30, 1996, which descriptions are incorporated by
reference herein. A copy of the pertinent paragraphs of such filings is included
as an exhibit to this Form 10-K. In NC Steel, Inc. v. NCCI, plaintiffs and
defendants have appealed to the North Carolina State Supreme Court. In November
1996, Amundson & Associates Art Studio v. NCCI, et al. was removed to the U.S.
District Court for the District of Kansas. In December 1996, a purported class
action entitled Forman, Inc. v. NCCI, et al. was filed in Chancery Court, Marion
County, Tennessee, with allegations similar to those in NC Steel and seeking
unspecified monetary damages. In January 1997, two additional purported class
actions, each entitled El Chico Restaurants, Inc. v. The Aetna Casualty and
Surety Company, et al., were filed in Chancery Court, Davidson County,
Tennessee, and Superior Court, Richmond County, Georgia, respectively, with
allegations similar to those in Weatherford Roofing Company v. Employers
National Insurance Company, which was settled in mid-1996. Plaintiffs seek
unspecified monetary damages. In February 1997, one action was removed to the
U.S. District Court for the Middle District of Tennessee and the other action
was removed to the U.S. District Court for the Southern District of Georgia.
Also in January 1997, a purported class of Texas workers' compensation insureds
filed a petition to intervene in a lawsuit pending since 1995 in District Court,
Travis County, Texas, entitled Travelers Indemnity Company of Connecticut v.
Texas Workers Compensation Insurance Facility. The pending lawsuit arose out of
a fee dispute between certain subsidiaries of the Company and the administration
of the Texas assigned risk pool. The proposed class challenges both the fees
paid to servicing carriers for the pool from 1991 to 1993 and certain premium
calculations on certain workers' compensation policies from 1991 forward. The
Company believes it has meritorious defenses to these actions and intends to
contest the allegations.

     In the ordinary course of business, certain of TAP's subsidiaries receive
claims asserting alleged injuries and damages from asbestos and other hazardous
waste and toxic 


                                       84
<PAGE>

substances. The environment surrounding the final resolution of these claims
continues to change. Currently, it is not possible to predict changes in the
legal and legislative environment and their impact on the future development of
asbestos and environmental claims. Such development will be affected by future
court decisions and interpretations and changes in Superfund and other
legislation. Because of these future unknowns, additional liabilities may arise
for amounts in excess of the current reserves. These additional amounts, or a
range of these additional amounts, cannot now be reasonably estimated, and could
result in a liability exceeding reserves by an amount that would be material to
the Company's operating results in a future period. However, the Company
believes that it is not likely that these claims will have a material adverse
effect on the Company's financial condition or liquidity.

Other

     For information concerning a purported class action filed against Primerica
Financial Services Inc. ("PFSI"), a subsidiary of the Company, in connection
with the purchase by individuals of interests in oil and gas rights owned by
Basic Energy and Affiliated Resources Inc. ("BEAR") and a related complaint
filed by the National Association of Securities Dealers, Inc., see the
descriptions that appear in the second paragraph on page 30 of the Company's
Quarterly Report on Form 10-Q for the quarter ended September 30, 1995, the
fourth paragraph on page 25 of the Company's Quarterly Report on Form 10-Q for
the quarter ended March 31, 1996 and the third paragraph on page 34 of the
Company's Quarterly Report on Form 10-Q for the quarter ended September 30,
1996, which descriptions are incorporated by reference herein. A copy of the
pertinent paragraphs of such filings is included as an exhibit to this Form
10-K. In McNeely v. BEAR, the parties have reached a settlement, subject to
court approval.

     The Company and various subsidiaries have also been named as defendants in
various matters incident to and typical of the businesses in which they are
engaged. These include numerous civil actions, arbitration proceedings and other
matters in which SBI and R-H have been named, arising in the normal course of
business out of activities as a broker and dealer in securities, as an
underwriter, as an investment banker or otherwise. These also include numerous
matters in which the Company's insurance subsidiaries are named, arising in the
normal course of their business. In the opinion of the Company's management,
none of these actions is expected to have a material adverse effect on the
consolidated financial condition of the Company and its subsidiaries.


                                       85
<PAGE>

Item 4.   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

     Not applicable.

                                     PART II
                                     -------

Item 5.   MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED
          STOCKHOLDER MATTERS.

     The Company's common stock is listed on the NYSE and the Pacific Stock
Exchange under the symbol "TRV." The high and low sale prices, as reported on
the consolidated transaction reporting system, for the common stock of the
Company for the periods indicated, and the dividends per share, are set forth
below.

     In January 1996, the Company's Board of Directors declared a three-for-two
split in the Company's common stock, paid in the form of a 50% stock dividend in
May 1996. In October 1996, the Company's Board of Directors declared a
four-for-three split in the Company's common stock, paid in the form of a 33
1/3% stock dividend in November 1996. Both splits combined are the equivalent of
a two-for-one stock split. All amounts have been adjusted to give retroactive
effect to the two stock splits effected in 1996.

<TABLE>
<CAPTION>
                                  1995                                           1996                           1997
                -----------------------------------------      -----------------------------------------      --------
                 1st Q      2nd Q      3rd Q      4th Q         1st Q      2nd Q      3rd Q      4th Q         1st Q*
                --------   --------   --------   --------      --------   --------   --------   --------      --------
<S>             <C>        <C>        <C>        <C>           <C>        <C>        <C>        <C>           <C>     
Common Stock                                                                                                
Price                                                                                                       
                                                                                                            
High            $ 19.938   $ 22.500   $ 26.688   $ 31.938      $ 32.250   $ 34.313   $ 37.406   $ 47.500      $ 58.375
Low             $ 16.188   $ 18.938   $ 22.000   $ 24.438      $ 28.500   $ 28.250   $ 29.063   $ 36.844      $ 43.750
                                                                                                            
Dividends per                                                                                               
Share of                                                                                                    
Common Stock    $    .10   $    .10   $    .10   $    .10      $  .1125   $  .1125   $  .1125   $  .1125      $    .15
</TABLE>

- -------------------------------
*    Through March 5, 1997.

     At March 5, 1997, the Company had approximately 55,100 common stockholders
of record. This figure does not represent the actual number of beneficial owners
of common stock because shares are frequently held in "street name" by
securities dealers and others for the benefit of individual owners who may vote
the shares.

     For information on dividend restrictions in certain long-term loan and
credit agreements of the Company and its subsidiaries, as well as restrictions
on the ability of certain of the Company's subsidiaries to transfer funds to the
Company in the form of cash dividends or otherwise, see Item 7, "Management's
Discussion and Analysis of Financial Condition and Results of Operations."


                                       86
<PAGE>

Item 6.   SELECTED FINANCIAL DATA.

     See "Five-Year Summary of Selected Financial Data" on page 32 of the
Company's 1996 Annual Report to Stockholders (the "1996 Annual Report"),
included as part of Exhibit 13 to this Form 10-K and incorporated herein by
reference.

Item 7.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL 
          CONDITION AND RESULTS OF OPERATIONS.

     See "Management's Discussion and Analysis of Financial Condition and
Results of Operations" beginning on page 33 of the 1996 Annual Report, included
as part of Exhibit 13 to this Form 10-K and incorporated herein by reference.

Item 8.   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

     See Index to Consolidated Financial Statements and Schedules on page F-1
hereof. There is also incorporated by reference herein in response to this Item
the material under the caption "Selected Quarterly Financial Data (unaudited)"
on page 77 of the 1996 Annual Report, which material is included as part of
Exhibit 13 to this Form 10-K.

Item 9.   CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON 
          ACCOUNTING AND FINANCIAL DISCLOSURE.

     None.

                                    PART III
                                    --------

Item 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.

     For information on the directors of the Company, see the material under the
caption "Election of Directors," in the definitive Proxy Statement for the
Company's Annual Meeting of Stockholders to be held on April 23, 1997, filed
with the Securities and Exchange Commission (the "Proxy Statement"),
incorporated herein by reference. For information on executive officers, see
Item 1, "Business -- Other Information -- Executive Officers of the Company"
herein.

Item 11.  EXECUTIVE COMPENSATION.

     See the material under the caption "Executive Compensation" of the Proxy
Statement, incorporated herein by reference.


                                       87
<PAGE>

Item 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.

     See the material under the captions "Voting Rights," "Security Ownership of
Certain Beneficial Owners" and "Security Ownership of Management" of the Proxy
Statement, incorporated herein by reference.

Item 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.

     See the material under the captions "Election of Directors" and "Executive
Compensation" of the Proxy Statement, incorporated herein by reference.

                                     PART IV
                                     -------

Item 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K.

     (a)  Documents filed as a part of the report:

          (1)  Financial Statements. See Index to Consolidated Financial
               Statements and Schedules on page F-1 hereof.

          (2)  Financial Statement Schedules. See Index to Consolidated
               Financial Statements and Schedules on page F-1 hereof.

          (3)  Exhibits:

               See Exhibit Index.

     (b)  Reports on Form 8-K:

          No reports on Form 8-K were filed during the fourth quarter of 1996.


                                       88
<PAGE>

                                  EXHIBIT INDEX
                                  -------------

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

3.01           Restated Certificate of Incorporation of Travelers
               Group Inc. (formerly The Travelers Inc.) (the
               "Company"), Certificate of Designation of
               Cumulative Adjustable Rate Preferred Stock, Series
               Y, and Certificate of Amendment to the Restated
               Certificate of Incorporation, incorporated by
               reference to Exhibit 3.01 to Amendment No. 1 to
               the Company's Registration Statement on Form S-4
               (No. 333-00737).

3.02           By-Laws of the Company as amended through January
               24, 1996, incorporated by reference to Exhibit
               3.02 to the Company's Annual Report on Form 10-K
               for the fiscal year ended December 31, 1995 (File
               No. 1-9924) (the "Company's 1995 10-K").

10.01*         Employment Protection Agreement, dated as of
               December 31, 1987, between the Company (as
               successor to Commercial Credit Company ("CCC"))
               and Sanford I. Weill, incorporated by reference to
               Exhibit 10.03 to CCC's Annual Report on Form 10-K
               for the fiscal year ended December 31, 1987 (File
               No. 1-6594).

10.02.1*       Travelers Group Stock Option Plan (as amended and      Electronic
               restated as of April 24, 1996).

10.02.2*       Amendment No. 14 to the Travelers Group Stock
               Option Plan, incorporated by reference to Exhibit
               10.01 to the Company's Quarterly Report on Form
               10-Q for the fiscal quarter ended September 30,
               1996 (File No. 1-9924) (the "Company's September
               30, 1996 10-Q").

10.03*         Travelers Group 1996 Stock Incentive Plan (as          Electronic
               amended through November 22, 1996).

10.04*         Retirement Benefit Equalization Plan of the            Electronic
               Company (as amended and restated as of January
               1, 1994).


                                       89
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

10.05*         Letter Agreement between Joseph A. Califano, Jr.
               and the Company, dated December 14, 1988,
               incorporated by reference to Exhibit 10.21.1 to
               the Company's Annual Report on Form 10-K for the
               fiscal year ended December 31, 1988 (File No.
               1-9924).

10.06*         Travelers Group Inc. Amended and Restated
               Compensation Plan for Non-Employee Directors,
               incorporated by reference to Exhibit 10.02 to the
               Company's September 30, 1996 10-Q.

10.07.1*       Supplemental Retirement Plan of the Company,
               incorporated by reference to Exhibit 10.23 to the
               Company's Annual Report on Form 10-K for the
               fiscal year ended December 31, 1990 (File No.
               1-9924).

10.07.2*       Amendment to the Company's Supplemental Retirement
               Plan, incorporated by reference to Exhibit 10.06.2
               to the Company's Annual Report on Form 10-K for the 
               fiscal year ended December 31, 1993 (File No. 1-9924)
               (the "Company's 1993 10-K").

10.08*         The Travelers Inc. Executive Performance
               Compensation Plan, effective April 27, 1994,
               incorporated by reference to Exhibit 10.07 to the
               Company's 1995 10-K.

10.09*         Travelers Group Capital Accumulation Plan (as
               amended through September 25, 1996), incorporated
               by reference to Exhibit 10.03 to the Company's
               September 30, 1996 10-Q.

10.10*         Agreement dated December 21, 1993 between the
               Company and Edward H. Budd, incorporated by
               reference to Exhibit 10.22 to the Company's 1993
               10-K.

10.11*         The Travelers Inc. Deferred Compensation and
               Partnership Participation Plan, incorporated by
               reference to Exhibit 10.31 to the Company's Annual
               Report on Form 10-K/A-1 for the fiscal year ended
               December 31, 1994 (File No. 1-9924).


                                       90
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

10.12.1        Stock Purchase Agreement dated as of November 28,
               1995, between The Travelers Insurance Group Inc.
               and Aetna Life and Casualty Company, incorporated
               by reference to Exhibit 10.1 to the Annual Report
               on Form 10-K of Aetna Life and Casualty Company
               for the fiscal year ended December 31, 1995 (File
               No. 1-5704).

10.12.2        Assignment of Stock Purchase Agreement, dated as
               of March 22, 1996, between Travelers Property
               Casualty Corp. (formerly Travelers/Aetna Property
               Casualty Corp.) ("TAP") and The Travelers
               Insurance Group Inc., incorporated by reference to
               Exhibit 2.2 to Amendment No. 5 of the Registration
               Statement on Form S-1 of TAP (No. 333-2254).

10.12.3        Amendment to Stock Purchase Agreement, dated as of
               April 2, 1996, between TAP and Aetna Casualty and
               Surety Company, incorporated by reference to
               Exhibit 10.01 to the Company's Quarterly Report on
               Form 10-Q for the fiscal quarter ended March 31,
               1996 (File No. 1-9924) (the "Company's March 31,
               1996 10-Q").

10.13*         The Travelers Corporation 1984 Management
               Incentive Plan, as amended effective January 1,
               1991, incorporated by reference to Exhibit 10(c)
               to the Annual Report on Form 10-K of The Travelers
               Corporation ("old Travelers") for the fiscal year 
               ended December 31, 1990 (File No. 1-5799).

10.14*         The Travelers Corporation Supplemental Benefit
               Plan, effective December 20, 1992, incorporated by
               reference to Exhibit 10(d) to the Annual Report on
               Form 10-K of old Travelers for the fiscal year
               ended December 31, 1992 (File No. 1-5799).

10.15*         The Travelers Corporation TESIP Restoration and
               Non-Qualified Savings Plan, effective January 1,
               1991, incorporated by reference to Exhibit 10(e)
               to the Annual Report on Form 10-K of old Travelers
               for the fiscal year ended December 31, 1991 (File
               No. 1-5799).


                                       91
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

10.16*         The Travelers Corporation Directors' Deferred
               Compensation Plan, as amended November 7, 1986,
               incorporated by reference to Exhibit 10(d) to the
               Annual Report on Form 10-K of old Travelers for
               the fiscal year ended December 31, 1986 (File No.
               1-5799).

10.17*         Employment Agreement dated as of December 30,
               1994, between SBI and Joseph J. Plumeri II,
               incorporated by reference to Exhibit 10.30 to the
               Company's Annual Report on Form 10-K for the
               fiscal year ended December 31, 1994 (File No.
               1-9924).

10.18          Letter Agreement, dated as of January 13, 1997,        Electronic
               between the Company and Jon C. Madonna.

10.19*         Travelers Property Casualty Corp. Capital
               Accumulation Plan (as amended through September 1,
               1996), incorporated by reference to Exhibit 10.01
               to the Quarterly Report on Form 10-Q of Travelers
               Property Casualty Corp. (formerly Travelers/Aetna
               Property Casualty Corp.) for the fiscal quarter 
               ended September 30, 1996 (File No. 1-14328).

11.01          Computation of Earnings Per Share.                     Electronic

12.01          Computation of Ratio of Earnings to Fixed Charges.     Electronic

13.01          Pages 32 through 78 of the 1996 Annual Report to       Electronic
               Stockholders of the Company (pagination of exhibit
               does not correspond to pagination in the 1996
               Annual Report to Stockholders).

21.01          Subsidiaries of the Company.                           Electronic

23.01          Consent of KPMG Peat Marwick LLP, Independent          Electronic
               Certified Public Accountants.

24.01          Powers of Attorney.                                    Electronic

27.01          Financial Data Schedule.                               Electronic

99.01          The fourth paragraph on page 26 of the Company's       Electronic
               September 30, 1993 10-Q, the first paragraph under
               the heading "Smith Barney" on page 65 of the
               Company's 1995 10-K and the first paragraph on
               page 34 of the Company's September 30, 1996 10-Q.


                                       92
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

99.02          The third paragraph on page 16 of the Quarterly        Electronic
               Report on Form 10-Q of Smith Barney Holdings Inc.
               for the fiscal quarter ended September 30, 1994
               and the last full paragraph on page 65 of the
               Company's 1995 10-K.

99.03          The first paragraph on page 35 of the Company's        Electronic
               Quarterly Report on Form 10-Q for the fiscal
               quarter ended June 30, 1996 (the "Company's June
               30, 1996 10-Q").

99.04          The paragraph that begins on page 2 and ends on        Electronic
               page 3 of the Company's Current Report on Form 8-K
               dated March 1, 1994.

99.05          The paragraph that begins on page 90 and ends on       Electronic
               page 91 of the Prospectus dated April 22, 1996 of
               TAP, the second paragraph on page 35 of the
               Company's June 30, 1996 10-Q and the second
               paragraph on page 34 of the Company's September
               30, 1996 10-Q.

99.06          The second paragraph on page 30 of the Company's       Electronic
               Quarterly Report on Form 10-Q for the fiscal
               quarter ended September 30, 1995, the fourth
               paragraph on page 25 of the Company's March 31,
               1996 10-Q and the third paragraph on page 34 of
               the Company's September 30, 1996 10-Q.

     The total amount of securities authorized pursuant to any instrument
     defining rights of holders of long-term debt of the Company does not exceed
     10% of the total assets of the Company and its consolidated subsidiaries.
     The Company will furnish copies of any such instrument to the Commission
     upon request.

     The financial statements required by Form 11-K for 1996 for the Company's
     employee savings plan will be filed as an exhibit by amendment to this Form
     10-K pursuant to Rule 15d-21 of the Securities Exchange Act of 1934, as
     amended.

     Copies of any of the exhibits referred to above will be furnished at a cost
     of $.25 per page (although no charge will be made for the 1996 Annual
     Report on Form 10-K) to security holders who make written request therefor
     to Corporate Communications and Investor Relations Department, Travelers
     Group Inc., 388 Greenwich Street, New York, New York 10013.

- ----------
*    Denotes a management contract or compensatory plan or arrangement required
     to be filed as an exhibit pursuant to Item 14(c) of Form 10-K.

                                       93
<PAGE>

                                   SIGNATURES

     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized, on the 26th day of
March, 1997.

                                   TRAVELERS GROUP INC.
                                   (Registrant)

                                   By:  /s/ Sanford I. Weill
                                        ........................................
                                        Sanford I. Weill, Chairman of
                                        the Board and Chief Executive Officer

     Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed by the following persons on behalf of the registrant and
in the capacities indicated on the 26th day of March, 1997.

          Signature                             Title
          ---------                             -----

     /s/ Sanford I. Weill
 ..................................      Chairman of the Board, Chief 
     Sanford I. Weill                     Executive Officer (Principal Executive
                                          Officer) and Director

     /s/ Heidi G. Miller
 ..................................      Senior Vice President and Chief 
     Heidi G. Miller                      Financial Officer (Principal Financial
                                          Officer)

     /s/ Irwin Ettinger
 ..................................      Executive  Vice  President  and Chief
     Irwin Ettinger                       Accounting Officer (Principal
                                          Accounting Officer)

               *
 ..................................      Director
     C. Michael Armstrong

               *
 ..................................      Director
     Kenneth J. Bialkin


                                  94
<PAGE>

          Signature                     Title
          ---------                     -----
             *
 ..................................      Director
     Edward H. Budd

             *
 ..................................      Director
     Joseph A. Califano, Jr.

             *
 ..................................      Director
     Douglas D. Danforth

             *
 ..................................      Director
     Robert F. Daniell

     /s/ James Dimon
 ..................................      Director
     James Dimon

             *
 ..................................      Director
     Leslie B. Disharoon

             *
 ..................................      Director
     Gerald R. Ford

             *
 ..................................      Director
     Ann Dibble Jordan


                                  95
<PAGE>

          Signature                     Title
          ---------                     -----
             *
 ..................................      Director
     Robert I. Lipp

             *
 ..................................      Director
     Dudley C. Mecum

             *
 ..................................      Director
     Andrall E. Pearson

             *
 ..................................      Director
     Frank J. Tasco

             *
 ..................................      Director
     Linda J. Wachner

             *
 ..................................      Director
     Joseph R. Wright, Jr.

             *
 ..................................      Director
     Arthur Zankel


*By: /s/ James Dimon
     ..................................
     James Dimon
     Attorney-in-fact


                                  96
<PAGE>

                      Travelers Group Inc. and Subsidiaries

            INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULES*

                        ---------------------------------


                                                                Incorporated
                                                              By Reference from
                                                              the Company's 1996
                                                               Annual Report to
                                                Page           Stockholders at
                                               Herein           Page Indicated
                                               ------           --------------
Independent Auditors' Report                    F-2                  78

Consolidated Statement of Income 
for the year ended December 
31, 1996, 1995 and 1994                                              49

Consolidated Statement of 
Financial Position at
December 31, 1996 and 1995                                           50

Consolidated Statement of 
Changes in Stockholders'
Equity for the year ended 
December 31, 1996, 1995 and 1994                                     51

Consolidated Statement of Cash 
Flows for the year ended
December 31, 1996, 1995 and 1994                                     52


Notes to Consolidated Financial Statements                         53-77


Schedules:
     Schedule I - Condensed Financial 
     Information of Registrant 
     (Parent Company only)                  F-3 - F-6

     Schedule III - Supplementary 
     Insurance Information                     F-7

     Schedule IV - Reinsurance                 F-8

*Schedules not listed are omitted as not applicable or not required by
Regulation S-X.
<PAGE>

                          Independent Auditors' Report
                          ----------------------------

The Board of Directors and Stockholders
Travelers Group Inc.:


Under date of January 17, 1997, we reported on the consolidated statement of
financial position of Travelers Group Inc. and subsidiaries as of December 31,
1996 and 1995, and the related consolidated statements of income, changes in
stockholders' equity and cash flows for each of the years in the three-year
period ended December 31, 1996, as contained in the 1996 annual report to
stockholders. These consolidated financial statements and our report thereon are
incorporated by reference in the annual report on Form 10-K for the year 1996.
In connection with our audits of the aforementioned consolidated financial
statements, we also audited the related financial statement schedules as listed
in the accompanying index. These financial statement schedules are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these financial statement schedules based on our audits.

In our opinion, such financial statement schedules, when considered in relation
to the basic consolidated financial statements taken as a whole, present fairly,
in all material respects, the information set forth therein.



/s/ KPMG Peat Marwick LLP
New York, New York
January 17, 1997


                                      F-2
<PAGE>

                                                                      SCHEDULE I

                              Travelers Group Inc.
                              (Parent Company Only)

                  Condensed Financial Information of Registrant
                            (In millions of dollars)

                          Condensed Statement of Income



                                                    Year Ended December 31,
                                             ----------------------------------
                                               1996         1995         1994
                                             --------     --------     --------
Revenues                                     $      1     $     (5)    $      3
                                             --------     --------     --------

Expenses:
- ---------
  Interest                                        162          129          120
  Other                                           126          104           87
                                             --------     --------     --------
    Total                                         288          233          207
                                             --------     --------     --------

Pre-tax loss                                     (287)        (238)        (204)
Income tax benefit                                103           85           82
                                             --------     --------     --------
Loss before equity in net income
  of subsidiaries                                (184)        (153)        (122)
Equity in net income of subsidiaries
  from continuing operations                    2,484        1,781        1,279
Equity in net income of subsidiaries
  from discontinued operations                     31          206          169
                                             --------     --------     --------
Net income                                   $  2,331     $  1,834     $  1,326
                                             ========     ========     ========

The condensed financial statements should be read in conjunction with the
consolidated financial statements and notes thereto and the accompanying notes
to the condensed financial information of Registrant.


                                      F-3
<PAGE>

                                                                      SCHEDULE I

                              Travelers Group Inc.
                              (Parent Company Only)

                  Condensed Financial Information of Registrant
                            (In millions of dollars)

                    Condensed Statement of Financial Position

<TABLE>
<CAPTION>
                                                                            December 31,
                                                                        ---------------------
                                                                          1996         1995
                                                                        --------     --------
<S>                                                                     <C>          <C>     
Assets
- ------
Investment in subsidiaries at equity                                    $ 15,741     $ 13,743
Advances to and receivables from subsidiaries                                 88          220
Cost of acquired businesses in excess of net assets                          436          493
Other-principally investments                                                650          237
                                                                        --------     --------
                                                                        $ 16,915     $ 14,693
                                                                        ========     ========
Liabilities
- -----------
Junior Subordinated Debentures, held by subsidiary Trusts               $  1,026     $   --
Long-term debt                                                             1,903        2,042
Advances from and payables to subsidiaries                                  --            262
Other liabilities                                                            546          285
                                                                        --------     --------
                                                                           3,475        2,589
                                                                        --------     --------

Redeemable preferred stock, held by subsidiary                               226          226
                                                                        --------     --------

ESOP Preferred stock - Series C                                              164          235
Guaranteed ESOP obligation                                                   (35)         (67)
                                                                        --------     --------
                                                                             129          168
                                                                        --------     --------

Stockholders' equity
- --------------------
Preferred stock ($1.00 par value; authorized shares: 30 million), at
  aggregate liquidation value                                                675          800
Common stock ($.01 par value; authorized shares:
  1.5 billion; issued shares: 1996 - 743,082,134 and
  1995 - 736,303,838)                                                          7            7
Additional paid-in capital                                                 7,217        6,782
Retained earnings                                                          7,452        5,503
Treasury stock, at cost (1996 - 105,503,401 shares;
  1995 - 103,848,847 shares)                                              (2,446)      (1,835)
Unrealized gain (loss) on investment securities                              469          756
Other, principally unearned compensation                                    (289)        (303)
                                                                        --------     --------
                                                                          13,085       11,710
                                                                        --------     --------
                                                                        $ 16,915     $ 14,693
                                                                        ========     ========
</TABLE>

The condensed financial statements should be read in conjunction with the
consolidated financial statements and notes thereto and the accompanying notes
to the condensed financial information of Registrant.


                                      F-4
<PAGE>

                                                                      SCHEDULE I

                              Travelers Group Inc.
                              (Parent Company Only)

                  Condensed Financial Information of Registrant
                            (In millions of dollars)

                        Condensed Statement of Cash Flows

<TABLE>
<CAPTION>
                                                            Year Ended December 31,
                                                       ----------------------------------
                                                         1996         1995         1994
                                                       --------     --------     --------
<S>                                                    <C>          <C>          <C>     
Cash flows from operating activities
- ------------------------------------
Net income                                             $  2,331     $  1,834     $  1,326
Adjustments to reconcile net income to
    cash provided by operating activities:
Equity in net income of subsidiaries                     (2,515)      (1,987)      (1,448)
Dividends received from subsidiaries, net                 1,808          508        1,409
Advances (to) from subsidiaries, net                       (130)        (147)        (411)
Other, net                                                  316          217          377
                                                       --------     --------     --------
Net cash provided by (used in) operating activities       1,810          425        1,253
                                                       --------     --------     --------

Cash flows from investing activities
- ------------------------------------
Capital contribution to subsidiary                       (1,140)        --           --
Other investments, primarily short-term, net               (408)        (198)        --
                                                       --------     --------     --------
Net cash provided by (used in) investing activities      (1,548)        (198)        --
                                                       --------     --------     --------

Cash flows from financing activities
- ------------------------------------
Dividends paid                                             (382)        (341)        (267)
Stock tendered for payment of withholding taxes            (201)         (94)         (42)
Treasury stock acquired                                    (593)        (418)        (543)
Issuance of long-term debt                                 --            700         --
Issuance of junior subordinated debentures                1,026         --           --
Payments and redemptions of long-term debt                 (100)        --            (93)
Net change in short-term borrowings                        --           (101)        (228)
Redemption of redeemable preferred stock (held by
    subsidiary)                                            --            (35)        (100)
Other, net                                                  (12)          62           20
                                                       --------     --------     --------
Net cash provided by (used in) financing activities        (262)        (227)      (1,253)
                                                       --------     --------     --------
Change in cash                                         $   --       $   --       $   --
                                                       --------     --------     --------

Supplemental disclosure of cash flow information:
- -------------------------------------------------
Cash paid during the period for interest               $    157     $    112     $    102
                                                       ========     ========     ========
Cash received during the period for taxes              $    263     $    155     $    268
                                                       ========     ========     ========
</TABLE>

The condensed financial statements should be read in conjunction with the
consolidated financial statements and notes thereto and the accompanying notes
to the condensed financial information of Registrant.


                                      F-5
<PAGE>

                                                                      SCHEDULE I

              Notes to Condensed Financial Statements of Registrant



1.   Basis of Presentation
     ---------------------

     The accompanying financial statements include the accounts of Travelers
     Group Inc. (the Parent) and on an equity basis its subsidiaries and
     affiliates and should be read in conjunction with the Consolidated
     Financial Statements and notes thereto.

2.   Supplementary Disclosure of Non-Cash Investing and Financing Activities
     -----------------------------------------------------------------------

     During 1994, the Parent issued $261 million of redeemable preferred stock
     to various subsidiaries in exchange for an equivalent value of Travelers
     Group Inc. common stock previously held by these subsidiaries. This
     activity was recorded as a non-cash capital contribution to subsidiaries by
     the Parent. During 1995, $35 million of this redeemable preferred stock was
     repurchased and retired.


                                      F-6
<PAGE>

                                                                    SCHEDULE III

                      TRAVELERS GROUP INC. AND SUBSIDIARIES
                       Supplementary Insurance Information
                            (In millions of dollars)

<TABLE>
<CAPTION>
                                Value of                                                                           
                              insurance in                                                                         
                               force and    Future policy                                                          
                                deferred      benefits,                 Other policy                               
                                 policy    losses, claims                claims and                      Net       
                               acquisition    and loss      Unearned      benefits      Premium       investment   
Segment                          costs        expenses      premiums      payable       Revenue         income     
- --------                    -----------------------------------------------------------------------------------
<S>                             <C>           <C>           <C>           <C>           <C>            <C>     
    1996
    ----
Life Insurance Services         $  2,127      $  9,263      $      9      $    536      $  1,404       $  1,888
P&C Insurance Services               426        30,175         3,554          --           6,050          1,658
Consumer Finance Services*            10            12           346            49           155             41
Corporate and Other                 --            --            --            --              24             37
                                --------------------------------------------------------------------------------
  Total                         $  2,563      $ 39,450      $  3,909      $    585      $  7,633       $  3,624
                                --------------------------------------------------------------------------------

    1995
    ----
Life Insurance Services         $  1,953      $  8,035      $      9      $    496      $  1,537       $  1,836
P&C Insurance Services               202        14,758         1,827          --           3,300            744
Consumer Finance Services*            17            16           330            51           139             38
Corporate and Other                 --           1,323          --              75             1              7
                                --------------------------------------------------------------------------------
  Total                         $  2,172      $ 24,132      $  2,166      $    622      $  4,977       $  2,625
                                ================================================================================

    1994
    ----
Life Insurance Services         $  1,923      $  9,115      $    103      $  1,248      $  1,539       $  1,617
P&C Insurance Services               221        14,374         1,853          --           3,498            644
Consumer Finance Services*            19            15           320            56           115             31
Corporate and Other                 --            --            --            --              (8)             9
                                --------------------------------------------------------------------------------
  Total                         $  2,163      $ 23,504      $  2,276      $  1,304      $  5,144       $  2,301
                                ================================================================================
<PAGE>

                                             Amortization
                                Benefits,    of deferred
                                 claims,        policy
                                 losses    acquisition costs
                                  and         and value        Other
                               settlement    of insurance    operating     Premiums
Segment                         expenses       in force      expenses      written
- --------                    -------------------------------------------------------
<S>                             <C>            <C>           <C>           <C>     

    1996
    ----
Life Insurance Services         $  2,002       $    280      $    345      $  1,416
P&C Insurance Services             5,283            905         1,406         6,360
Consumer Finance Services*            50              7            21           182
Corporate and Other                   31           --              49             4
                                ---------------------------------------------------
  Total                         $  7,366       $  1,192      $  1,821      $  7,962
                                ---------------------------------------------------

   1995
   ----
Life Insurance Services         $  2,173       $    283      $    406      $  1,367
P&C Insurance Services             2,806            512           632         3,607
Consumer Finance Services*            51              8             2           161
Corporate and Other                  (13)          --              69           132
                                ---------------------------------------------------
  Total                         $  5,017       $    803      $  1,109      $  5,267
                                ===================================================

   1994
   ----
Life Insurance Services         $  2,091       $    276      $    341      $  1,539
P&C Insurance Services             3,114            532           615         3,824
Consumer Finance Services*            43              4            22           172
Corporate and Other                  (21)          --              77          --
                                ---------------------------------------------------
  Total                         $  5,227       $    812      $  1,055      $  5,535
                                ===================================================
</TABLE>

*    Includes credit life insurance operations.


                                      F-7
<PAGE>

                                                                     SCHEDULE IV

                      Travelers Group Inc. and Subsidiaries
                                   Reinsurance
                            (In millions of dollars)


<TABLE>
<CAPTION>
     Column A                           Column B         Column C         Column D         Column E        Column F
                                                                                                             % of
                                                        Ceded to          Assumed                           Amount
                                         Gross            Other          From other          Net            Assumed
Year ended December 31, 1996             Amount         Companies        Companies          Amount          To Net
- ----------------------------           ----------       ----------       ----------       ----------      ----------
<S>                                    <C>              <C>              <C>              <C>                   <C>  
Life insurance in force                $  413,351       $ (154,021)      $      150       $  259,480            0.06%
                                       ==========       ==========       ==========       ==========      ==========

Premiums
  Life insurance                       $    1,523       $     (296)      $        6            1,233             0.5%
  Accident and health insurance               400              (98)               2              304             0.7%
  Property and casualty insurance           7,239           (1,806)             663            6,096            10.9%
                                       ----------       ----------       ----------       ----------
                                       $    9,162       $   (2,200)      $      671       $    7,633
                                       ----------       ----------       ----------       ----------



Year ended December 31, 1995
- ----------------------------

Life insurance in force                $  400,622       $ (134,828)      $      139       $  265,933            0.05%
                                       ==========       ==========       ==========       ==========      ==========

Premiums
  Life insurance                       $    1,496       $     (272)      $        1       $    1,225             0.1%
  Accident and health insurance               497              (87)               2              412             0.5%
  Property and casualty insurance           4,302           (1,412)             450            3,340            13.5%
                                       ----------       ----------       ----------       ----------
                                       $    6,295       $   (1,771)      $      453       $    4,977
                                       ==========       ==========       ==========       ==========

Year ended December 31, 1994
- ----------------------------

Life insurance in force                $  527,964       $ (106,024)      $    4,284       $  426,224            1.01%
                                       ==========       ==========       ==========       ==========      ==========

Premiums
  Life insurance                       $    1,484       $     (288)      $     --         $    1,196              -%
  Accident and health insurance               513              (89)               1              425             0.2%
  Property and casualty insurance           4,630           (1,529)             422            3,523            12.0%
                                       ----------       ----------       ----------       ----------
                                       $    6,627       $   (1,906)      $      423       $    5,144
                                       ==========       ==========       ==========       ==========
</TABLE>


                                 F-8
<PAGE>

                                  EXHIBIT INDEX
                                  -------------

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

3.01           Restated Certificate of Incorporation of Travelers
               Group Inc. (formerly The Travelers Inc.) (the
               "Company"), Certificate of Designation of
               Cumulative Adjustable Rate Preferred Stock, Series
               Y, and Certificate of Amendment to the Restated
               Certificate of Incorporation, incorporated by
               reference to Exhibit 3.01 to Amendment No. 1 to
               the Company's Registration Statement on Form S-4
               (No. 333-00737).

3.02           By-Laws of the Company as amended through January
               24, 1996, incorporated by reference to Exhibit
               3.02 to the Company's Annual Report on Form 10-K
               for the fiscal year ended December 31, 1995 (File
               No. 1-9924) (the "Company's 1995 10-K").

10.01*         Employment Protection Agreement, dated as of
               December 31, 1987, between the Company (as
               successor to Commercial Credit Company ("CCC"))
               and Sanford I. Weill, incorporated by reference to
               Exhibit 10.03 to CCC's Annual Report on Form 10-K
               for the fiscal year ended December 31, 1987 (File
               No. 1-6594).

10.02.1*       Travelers Group Stock Option Plan (as amended and      Electronic
               restated as of April 24, 1996).

10.02.2*       Amendment No. 14 to the Travelers Group Stock
               Option Plan, incorporated by reference to Exhibit
               10.01 to the Company's Quarterly Report on Form
               10-Q for the fiscal quarter ended September 30,
               1996 (File No. 1-9924) (the "Company's September
               30, 1996 10-Q").

10.03*         Travelers Group 1996 Stock Incentive Plan (as          Electronic
               amended through November 22, 1996).

10.04*         Retirement Benefit Equalization Plan of the            Electronic
               Company (as amended and restated as of January
               1, 1994).
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

10.05*         Letter Agreement between Joseph A. Califano, Jr.
               and the Company, dated December 14, 1988,
               incorporated by reference to Exhibit 10.21.1 to
               the Company's Annual Report on Form 10-K for the
               fiscal year ended December 31, 1988 (File No.
               1-9924).

10.06*         Travelers Group Inc. Amended and Restated
               Compensation Plan for Non-Employee Directors,
               incorporated by reference to Exhibit 10.02 to the
               Company's September 30, 1996 10-Q.

10.07.1*       Supplemental Retirement Plan of the Company,
               incorporated by reference to Exhibit 10.23 to the
               Company's Annual Report on Form 10-K for the
               fiscal year ended December 31, 1990 (File No.
               1-9924).

10.07.2*       Amendment to the Company's Supplemental Retirement
               Plan, incorporated by reference to Exhibit 10.06.2
               to the Company's Annual Report on Form 10-K for the 
               fiscal year ended December 31, 1993 (File No. 1-9924) 
               (the "Company's 1993 10-K").

10.08*         The Travelers Inc. Executive Performance
               Compensation Plan, effective April 27, 1994,
               incorporated by reference to Exhibit 10.07 to the
               Company's 1995 10-K.

10.09*         Travelers Group Capital Accumulation Plan (as
               amended through September 25, 1996), incorporated
               by reference to Exhibit 10.03 to the Company's
               September 30, 1996 10-Q.

10.10*         Agreement dated December 21, 1993 between the
               Company and Edward H. Budd, incorporated by
               reference to Exhibit 10.22 to the Company's
               1993 10-K.

10.11*         The Travelers Inc. Deferred Compensation and
               Partnership Participation Plan, incorporated by
               reference to Exhibit 10.31 to the Company's Annual
               Report on Form 10-K/A-1 for the fiscal year ended
               December 31, 1994 (File No. 1-9924).
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

10.12.1        Stock Purchase Agreement dated as of November 28,
               1995, between The Travelers Insurance Group Inc.
               and Aetna Life and Casualty Company, incorporated
               by reference to Exhibit 10.1 to the Annual Report
               on Form 10-K of Aetna Life and Casualty Company
               for the fiscal year ended December 31, 1995 (File
               No. 1-5704).

10.12.2        Assignment of Stock Purchase Agreement, dated as
               of March 22, 1996, between Travelers Property
               Casualty Corp. (formerly Travelers/Aetna Property
               Casualty Corp.) ("TAP") and The Travelers
               Insurance Group Inc., incorporated by reference to
               Exhibit 2.2 to Amendment No. 5 of the Registration
               Statement on Form S-1 of TAP (No. 333-2254).

10.12.3        Amendment to Stock Purchase Agreement, dated as of
               April 2, 1996, between TAP and Aetna Casualty and
               Surety Company, incorporated by reference to
               Exhibit 10.01 to the Company's Quarterly Report on
               Form 10-Q for the fiscal quarter ended March 31,
               1996 (File No. 1-9924) (the "Company's March 31,
               1996 10-Q").

10.13*         The Travelers Corporation 1984 Management
               Incentive Plan, as amended effective January 1,
               1991, incorporated by reference to Exhibit 10(c)
               to the Annual Report on Form 10-K of The Travelers
               Corporation ("old Travelers") for the fiscal year 
               ended December 31, 1990 (File No. 1-5799).

10.14*         The Travelers Corporation Supplemental Benefit
               Plan, effective December 20, 1992, incorporated by
               reference to Exhibit 10(d) to the Annual Report on
               Form 10-K of old Travelers for the fiscal year
               ended December 31, 1992 (File No. 1-5799).

10.15*         The Travelers Corporation TESIP Restoration and
               Non-Qualified Savings Plan, effective January 1,
               1991, incorporated by reference to Exhibit 10(e)
               to the Annual Report on Form 10-K of old Travelers
               for the fiscal year ended December 31, 1991 (File
               No. 1-5799).
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

10.16*         The Travelers Corporation Directors' Deferred
               Compensation Plan, as amended November 7, 1986,
               incorporated by reference to Exhibit 10(d) to the
               Annual Report on Form 10-K of old Travelers for
               the fiscal year ended December 31, 1986 (File No.
               1-5799).

10.17*         Employment Agreement dated as of December 30,
               1994, between SBI and Joseph J. Plumeri II,
               incorporated by reference to Exhibit 10.30 to the
               Company's Annual Report on Form 10-K for the
               fiscal year ended December 31, 1994 (File No.
               1-9924).

10.18          Letter Agreement, dated as of January 13, 1997,        Electronic
               between the Company and Jon C. Madonna.

10.19*         Travelers Property Casualty Corp. Capital
               Accumulation Plan (as amended through September 1,
               1996), incorporated by reference to Exhibit 10.01
               to the Quarterly Report on Form 10-Q of Travelers
               Property Casualty Corp. (formerly Travelers/Aetna
               Property Casualty Corp.) for the fiscal quarter 
               ended September 30, 1996 (File No. 1-14328).

11.01          Computation of Earnings Per Share.                     Electronic

12.01          Computation of Ratio of Earnings to Fixed Charges.     Electronic

13.01          Pages 32 through 78 of the 1996 Annual Report to       Electronic
               Stockholders of the Company (pagination of exhibit
               does not correspond to pagination in the 1996
               Annual Report to Stockholders).

21.01          Subsidiaries of the Company.                           Electronic

23.01          Consent of KPMG Peat Marwick LLP, Independent          Electronic
               Certified Public Accountants.

24.01          Powers of Attorney.                                    Electronic

27.01          Financial Data Schedule.                               Electronic

99.01          The fourth paragraph on page 26 of the Company's       Electronic
               September 30, 1993 10-Q, the first paragraph under
               the heading "Smith Barney" on page 65 of the
               Company's 1995 10-K and the first paragraph on
               page 34 of the Company's September 30, 1996 10-Q.

99.02          The third paragraph on page 16 of the Quarterly        Electronic
               Report on Form 10-Q of Smith Barney Holdings Inc.
               for the fiscal quarter ended September 30, 1994
               and the last full paragraph on page 65 of the
               Company's 1995 10-K.
<PAGE>

Exhibit                                                                 Filing
Number         Description of Exhibit                                   Method
- ------         ----------------------                                   ------

99.03          The first paragraph on page 35 of the Company's        Electronic
               Quarterly Report on Form 10-Q for the fiscal
               quarter ended June 30, 1996 (the "Company's June
               30, 1996 10-Q").

99.04          The paragraph that begins on page 2 and ends on        Electronic
               page 3 of the Company's Current Report on Form 8-K
               dated March 1, 1994.

99.05          The paragraph that begins on page 90 and ends on       Electronic
               page 91 of the Prospectus dated April 22, 1996 of
               TAP, the second paragraph on page 35 of the
               Company's June 30, 1996 10-Q and the second
               paragraph on page 34 of the Company's September
               30, 1996 10-Q.

99.06          The second paragraph on page 30 of the Company's       Electronic
               Quarterly Report on Form 10-Q for the fiscal
               quarter ended September 30, 1995, the fourth
               paragraph on page 25 of the Company's March 31,
               1996 10-Q and the third paragraph on page 34 of
               the Company's September 30, 1996 10-Q.

     The total amount of securities authorized pursuant to any instrument
     defining rights of holders of long-term debt of the Company does not exceed
     10% of the total assets of the Company and its consolidated subsidiaries.
     The Company will furnish copies of any such instrument to the Commission
     upon request.

     The financial statements required by Form 11-K for 1996 for the Company's
     employee savings plan will be filed as an exhibit by amendment to this Form
     10-K pursuant to Rule 15d-21 of the Securities Exchange Act of 1934, as
     amended.

     Copies of any of the exhibits referred to above will be furnished at a cost
     of $.25 per page (although no charge will be made for the 1996 Annual
     Report on Form 10-K) to security holders who make written request therefor
     to Corporate Communications and Investor Relations Department, Travelers
     Group Inc., 388 Greenwich Street, New York, New York 10013.

- ----------
*    Denotes a management contract or compensatory plan or arrangement required
     to be filed as an exhibit pursuant to Item 14(c) of Form 10-K.




                                                     Exhibit 10.02.1

                                 TRAVELERS GROUP
                                STOCK OPTION PLAN

                     As Established as of September 25, 1986
                 (As amended and restated as of April 24, 1996)

     1.   Purpose. The purpose of the Travelers Group Stock Option Plan (the
"Plan") is to advance the interests of Travelers Group Inc. (the "Company") and
its stockholders by providing options to purchase Common Shares (as defined in
Section 4 hereof) of the Company ("Options") to certain key executives of the
Company and of its subsidiaries who contribute significantly to the long-term
performance and growth of the Company and such subsidiaries.

     2.   Administration. The Plan shall be administered by the Nominations and
Compensation Committee (the "Committee") appointed by the Board of Directors
(the "Board") of the Company from among its members, which shall consist of not
less than three (3) members thereof who are and shall remain Committee members
only so long as they remain "disinterested persons" as defined in Rule 16b-3
under the Securities Exchange Act of 1934, as amended (the "1934 Act").

     The Committee shall have all the powers vested in it by the terms of the
Plan, such powers to include exclusive authority (within the limitations
described herein) to select the employees to be granted Options under the Plan,
to determine the type, size and terms of the Options to be granted to each
employee selected, to determine the time when Options will be granted and to
prescribe the form of the instruments embodying Options granted under the Plan.
The Committee shall be authorized to interpret the Plan and the Options granted
under the Plan, to establish, amend and rescind any rules and regulations
relating to the Plan, and to make any other determinations that it believes are
necessary or advisable for the administration of the Plan. The Committee may
correct any defect or supply any omission or reconcile any inconsistency in the
Plan or in any Option in the manner and to the extent the Committee deems
desirable to carry the Plan into effect. Any decision of the Committee in the
administration of the Plan, as described herein, shall be final and conclusive.
The Committee may act only by a majority of its members in office, except that
the members thereof may authorize any one or more of the Committee members or
any officer of the Company to execute and deliver documents on behalf of the
Committee. No member of the Committee shall be liable for anything done or
omitted to be done by him or her or by any other member of the Committee in
connection with the Plan, except for his or her own willful misconduct or as
expressly provided by statute.

     3.   Participation. (a) Subsidiaries. If a subsidiary of the Company wishes
to participate in the Plan and its participation shall have been approved by the
Board, the board of directors of such subsidiary shall adopt a resolution in
form and substance satisfactory to the Committee authorizing participation by
such subsidiary in the Plan with respect to its employees.


                                     A-1
<PAGE>

As used herein, the term "subsidiary" means any entity at least one-half of
whose outstanding voting stock, or beneficial ownership for entities other than
corporations, is owned, directly or indirectly, by the Company.

     A subsidiary participating in the Plan may cease to be a participating
Company at any time by action of the Board or by action of the board of
directors of such subsidiary, which latter action shall be effective not earlier
than the date of delivery to the Secretary of the Company of a certified copy of
a resolution of such subsidiary's board of directors taking such action. If the
participation in the Plan of a subsidiary shall terminate, such termination
shall not relieve it of any obligations theretofore incurred by it under the
Plan, except with the approval of the Board.

          (a)  Employees. (1) Subject to the provisions of the Plan, the
Committee (or, if necessary for tax purposes, a subcommittee thereof) shall have
the exclusive power to select the officers and other key employees of the
Company and its subsidiaries participating in the Plan ("Optionees") to be
granted Options under the Plan but no Option shall be granted to any member of
the Committee. For purposes of the Plan, the term "employee" shall have the
meaning set forth in General Instruction A to the Registration Statement on Form
S-8 promulgated under the Securities Act of 1933, as amended.

          (2)  Subject to Section 3(c) of the Plan, and subject to adjustments
of share amounts allocated hereunder pursuant to Section 7(a) of the Plan,

               (A) during the period from March 30, 1993 to December 31, 1993,
          inclusive (the "First Allocation Period"), the Committee shall not
          grant Options (including reload Options) covering more than the number
          of shares of Company common stock ("Common Shares") set forth below
          (the "First Maximum Aggregate Grant Amount") to each of the following
          persons (the "Designated Executives"): Sanford I. Weill, 2,058,000;
          Frank G. Zarb, 850,000; Robert I. Lipp, 185,000; James Dimon, 451,000;
          and Robert F. Greenhill, 1,333,333; and

               (B) during the period from January 1, 1994 through September 24,
          1996, inclusive (the "Second Allocation Period"), the Committee shall
          not grant Options (including reload Options) covering more than
          10,000,000 Common Shares (the "Allocation Limit") to the group
          consisting of all executive officers of the Company named from time to
          time in the summary compensation table set forth in the Company's
          proxy statement released to stockholders of the Company in connection
          with any annual meeting during the Second Allocation Period (such
          group being designated herein as the "SCT Executives"). To the extent
          that each of the following persons shall fall within the definition of
          SCT Executives, the Committee shall not grant Options and reload
          options during the Second Allocation Period covering a number of
          Common Shares in excess of the following amounts (each a "Second
          Maximum Aggregate Grant Amount"):


                                      A-2
<PAGE>

          Sanford I. Weill, 4,300,000; Frank G. Zarb, 520,000; Robert I. Lipp,
          350,000; James Dimon, 650,000; and Robert F. Greenhill, 1,333,000. Any
          person who qualifies as an SCT Executive who is not a Designated
          Executive will have his or her Second Maximum Aggregate Grant Amount
          determined by the Committee, if necessary, and, if necessary, such
          Amount shall be subject to the overall Allocation Limit and in no
          event will any SCT Executive (other than the Designated Executives) be
          allocated a Second Maximum Aggregate Grant Amount greater than
          1,000,000 shares.

          (b)  If, as a result of subsequent regulations or other interpretive
guidance, the Committee determines that (i) the inclusion of the Allocation
Limit and/or the First and/or Second Maximum Aggregate Grant Amounts (as defined
herein) is not required in order for Option grants to Designated Executives or
SCT Executives to qualify as performance-based compensation under the provisions
of Section 162(m) of the Internal Revenue Code of 1986, as amended (the "Code"),
or (ii) Option grants to Designated Executives or SCT Executives can qualify as
performance-based compensation even if the Allocation Limit and/or the First
and/or Second Maximum Aggregate Grant Amounts were made less restrictive, the
Committee will be entitled to amend the Plan accordingly (including amendments
to adjust or eliminate altogether the Allocation Limit and/or First and/or
Second Maximum Aggregate Grant Amounts).

     4.   Options Under the Plan. (a) Type of Options. Options under the Plan
may include "Nonqualified Stock Options" and "Incentive Stock Options" which
qualify under Section 422 of the Code. Options are rights to purchase Common
Shares having a par value of $.01 per share.

          (a)  Maximum Number of Shares That May Be Issued. There may be issued
under the Plan pursuant to the exercise of Options an aggregate of 73,008,140
Common Shares, subject to adjustment as provided in Section 7(a), of which
35,000,000 Common Shares shall be reserved for grants of reload Options in
accordance with Section 9(k) of the Plan. Common Shares issued pursuant to the
Plan may be either authorized but unissued shares or reacquired shares or both.

          The number of Common Shares available for grant of Options under the
Plan shall be decreased by the sum of the number of Common Shares with respect
to which Options have been issued and are then outstanding and the number of
shares issued upon exercise of Options. In the event any outstanding Option
under the Plan for any reason expires, is terminated, or is cancelled prior to
the end of the period during which Options may be granted, the Common Shares
called for by the unexercised portion of such Option may again be subject to an
Option under the Plan.

          (b)  Rights With Respect to Shares. No employee to whom an Option is
granted (and any person succeeding to such an employee's rights pursuant to the
Plan) shall have


                                      A-3
<PAGE>

rights as a shareholder with respect to any Common Shares until the date of the
issuance of a stock certificate to him or her for such shares. Except as
provided in Section 7, no adjustment shall be made for dividends, distributions
or other rights (whether ordinary or extraordinary, and whether in cash,
securities or other property) for which the record date is prior to the date
such stock certificate is issued.

     5.   Stock Option Agreements. Each Option granted under the Plan shall be
evidenced by an instrument in such form as the Committee shall prescribe from
time to time in accordance with the Plan and shall comply with the following
terms and conditions (and with such other terms and conditions, including but
not limited to restrictions upon the Option or the Common Shares issuable upon
exercise thereof, as the Committee, in its discretion, shall establish):

          (a)  The exercise price for an Option (the "Option Price") shall not
be less than the par value of the Common Shares subject to such Option and, in
the case of Options granted after completion of the Company's initial public
offering made pursuant to the Initial Registration Statement (as defined in the
Public Offering Agreement between the Company and Control Data Corporation dated
as of October 2, 1986 (the "Public Offering")) shall not be less than the fair
market value of the Common Shares subject to such Option at the time the Option
is granted, as determined in good faith by the Committee; provided, however,
that the option price shall not be less than the price per share of Common
Shares publicly issued in the Public Offering minus the underwriting discount
thereon, even if such price is less than such fair market value, if such Options
are granted (i) prior to the closing of the Public Offering; (ii) on the date
not later than forty five (45) days after the closing of the Public Offering
(the "Special Grant Date") to individuals (A) who were not full-time employees
of the Company or any of its subsidiaries, as of the effective date of this
Plan; (B) whose identity, along with a description of the Options proposed to be
granted to such individuals, is disclosed in writing to the Company prior to
such closing; and (C) who also become full-time employees of the Company or any
of its subsidiaries on or prior to the Special Grant Date; or (iii) not later
than the Special Grant Date to individuals who were full-time employees of the
Company or any of its subsidiaries as of the effective date of this Plan.
However, the Option Price of an Incentive Stock Option granted to any employee
shall not be less than one hundred percent (100%) of the fair market value of
the Common Shares on the date the Option is granted, and the option price of an
Incentive Stock Option granted to any employee who owns Common Shares
representing more than ten percent (10%) of the voting power of all classes of
stock of the Company or of a subsidiary (a "Ten Percent Employee"), shall not be
less than one hundred ten percent (110%) of such fair market value or less than
the par value of such Common Shares.

          (b)  The Committee shall determine the number of Common Shares to be
subject to each Option.


                                      A-4
<PAGE>

          (c)  The Option shall not be transferable by the Optionee otherwise
than by will or the laws of descent and distribution, and shall be exercisable
during his lifetime only by the Optionee.

          (d)  The Option shall not be exercisable:

               (i) (A) in the case of any Incentive Stock Option granted to a
          Ten Percent Employee, after the expiration of five (5) years from the
          date it is granted, (B) in the case of any Incentive Stock Option
          granted to an individual who is not a Ten Percent Employee, after the
          expiration of ten (10) years from the date it is granted, and (C) in
          the case of any other Option, after the expiration of ten (10) years
          from the date it is granted. An Option may be exercised during such
          period only at such time or times as the Committee may establish;

               (ii) in the case of any Incentive Stock Option granted before
          January 1, 1987 under the Plan, while there is outstanding any
          Incentive Stock Option that was previously granted or deemed granted
          to such Optionee to purchase shares of the Company or its subsidiaries
          or of a predecessor of the Company or a subsidiary;

               (iii) unless payment in full is made for the shares being
          acquired thereunder at the time of exercise; such payment shall be
          made (A) in cash, in United States dollars, or (B) in lieu thereof,
          unless the Committee shall in its sole discretion determine otherwise,
          by tendering to the Company Common Shares owned by the person
          exercising the Option (or owned by the person exercising the Option
          and his or her spouse, jointly) and acquired at least six (6) months
          prior to such tender, including (for exercise of Nonqualified Options
          only) restricted Common Shares awarded under the Travelers Group
          Capital Accumulation Plan ("CAP") or the Travelers Group Employee
          Incentive Plan ("EIP") granted at least six (6) months prior to such
          tender, and having a fair market value equal to the Option Price
          applicable to such Option, such fair market value to be determined in
          such reasonable manner as may be provided for from time to time by the
          Committee or as may be required in order to comply with or to conform
          to the requirements of any applicable or relevant laws or regulations,
          or (C) by a combination of United States dollars and Common Shares as
          aforesaid; and

               (iv) unless the person exercising the Option has been, at all
          times during the period beginning with the date of grant of the Option
          and ending on the date of such exercise, an officer or employee of the
          Company or of one of its subsidiaries or of a corporation, or a parent
          or subsidiary of a corporation, substituting or assuming the Option in
          a transaction to which Section 424(a) of the Code is applicable,
          except that:


                                      A-5
<PAGE>

               (A) in the case of any Nonqualified Stock Option, if such person
          (other than Sanford I. Weill) shall cease to be an officer or employee
          of the Company or one of its subsidiaries solely by reason of a period
          of Related Employment as defined in Section 6, he or she may, during
          such period of Related Employment, exercise the Nonqualified Option as
          if he or she continued to be such an officer or employee; and

               (B) if such person shall cease to be such officer or employee on
          account of an involuntary termination of employment (other than death
          or disability) while holding an Option that has not expired and has
          not been fully exercised, such person may, before the expiration of
          thirty (30) days after such termination (but in no event after the
          Option has expired under the provision of subparagraph 5(d)(i),
          exercise the Option with respect to any shares as to which he or she
          could have exercised the Option on the date he or she terminated
          employment. Unless the Committee determines otherwise, if such person
          shall cease to be such officer or employee on account of a voluntary
          termination of employment or an involuntary termination for Cause,
          while holding an Option that has not expired and has not been fully
          exercised, such Option shall not be exercisable after the date of
          termination. For purposes of the Plan, "Cause" shall mean (a) failure
          by an Optionee to perform substantially his or her duties with the
          Company or a subsidiary, after reasonable notice to the Optionee of
          such failure; (b) conduct by an Optionee that is in material
          competition with the Company or a subsidiary or (c) conduct by an
          Optionee that breaches his or her duty of loyalty to the Company or a
          subsidiary, or that is materially injurious to the Company or a
          subsidiary, monetarily or otherwise, which conduct shall include, but
          not be limited to (i) disclosing or misusing any confidential
          information pertaining to the Company or a subsidiary; (ii) any
          attempt, directly or indirectly to induce any employee, agent,
          insurance agent, insurance broker or broker-dealer of the Company or
          any subsidiary to be employed or perform services elsewhere or (iii)
          any attempt by an Optionee directly or indirectly to solicit the trade
          of any customer or supplier or prospective customer or supplier of the
          Company or any subsidiary or (iv) disparaging the Company, any
          subsidiary or any of their respective officers or directors. The
          determination of whether any conduct, action or failure to act
          constitutes "Cause" shall be made by the Committee.

               (C) if such person shall cease to be such an officer or employee
          by reason of death or disability (as may be determined by the Board in
          its sole and absolute discretion) while holding an Option that has not
          expired and has not been fully exercised, such person (or in the case
          of death, his executors, administrators, heirs or distributees, as the
          case may be) may exercise the Option (but in no event after the Option
          has expired under the provisions of Section 5(d)(i)) with respect


                                      A-6
<PAGE>

          to any shares as to which such person could have exercised the Option
          on the date he or she ceased to be such an officer or employee; and

               (D) if such person shall cease to be such an officer or employee
          by reason of retirement under an approved retirement program of the
          Company or a subsidiary (or such other plan as may be approved by the
          Committee, in its sole discretion, for this purpose) while holding an
          Option that has not expired and has not been fully exercised, such
          person at any time within three (3) years of the date he or she ceased
          to be such an officer or employee (but in no event after the Option
          has expired under the provisions of Section 5(d)(i)), may exercise the
          Option with respect to any shares as to which he or she could have
          exercised the Option on the date he or she ceased to be such an
          officer or employee; and

               (E) if within thirty (30) days of an involuntary termination of
          employment (other than for Cause), any person to whom an Option has
          been granted shall die or become disabled (as may be determined by the
          Board in its sole and absolute discretion) holding an Option that has
          not been fully exercised, such person or his or her executors,
          administrators, heirs or distributees, as the case may be, may, at any
          time within one (1) year after the date of such event (but in no event
          after the Option has expired under the provisions of Section 5(d)(i)),
          exercise the Option with respect to any shares as to which such person
          could have exercised the Option at the time of his death or
          disability; and

               (F) notwithstanding the foregoing provisions of this Section
          5(d)(iv), the Committee shall have the authority, on a case by case
          basis, in its sole and absolute discretion to extend for a period of
          up to two (2) years following the termination of employment of an
          Optionee the period of vesting referred to in Section 5(g) and the
          period of exercisability, provided such extension complies with
          Section 5(d)(i); and

               (v) if the issuance of any Common Shares pursuant to the exercise
          of an Option would constitute a violation by the Company or the person
          to whom the Option has been granted of any applicable law or
          regulation of any governmental authority.

               (e)(i) The amount of aggregate fair market value of Common Shares
          (determined at the time of grant of the Option pursuant to Section
          5(a)) for which any employee may be granted Incentive Stock Options
          before January 1, 1987 under the Plan in any calendar year, may not
          exceed $100,000, plus any "unused limit carryover" applicable to such
          year determined under Section 422(c)(4) of the Code, prior to the
          repeal of such Section, pursuant to P.L. 99-510.


                                      A-7
<PAGE>

               (ii) As to Incentive Stock Options granted under the Plan after
          December 31, 1986, the aggregate fair market value of Common Shares
          (determined at the time of grant) with respect to which Incentive
          Stock Options are exercisable for the first time by any employee
          during any calendar year under the Plan and any other stock option
          plan of the Company or its subsidiaries shall not exceed one hundred
          thousand dollars ($100,000).

          (f)  Any Option that may, under circumstances existing at the time of
its grant, upon its exercise constitute a transaction subject to the
Hart-Scott-Rodino Anti-trust Improvements Act of 1976, as amended, or
regulations promulgated thereunder ("H-S-R"), shall contain provisions requiring
the parties thereto to comply with H-S-R prior to the issuance of Common Shares
thereunder.

          (g)  No Option shall be exercised during the first year following its
grant. Any Option shall be exercisable on a cumulative basis, with respect to
twenty percent (20%) of the Common Shares subject to such Option on each
anniversary date from the date granted; provided, however, that the Committee
shall have the authority, in its sole and absolute discretion, to establish a
different vesting schedule for an Option if such schedule does not permit all or
any portion of an Option to vest sooner than twenty percent (20%) on each
anniversary date from the date granted. Notwithstanding the foregoing provisions
of this paragraph (g), with respect to replacement or reload Options granted
hereunder, the Committee shall determine the terms of each Option granted
hereunder (including the date or dates on which the Option shall become
exercisable and the term of the Option). Notwithstanding the foregoing
provisions of this paragraph (g), upon a "Change of Control," as such term is
defined in the immediately following sentence, each outstanding Option shall
immediately become exercisable with respect to one hundred percent (100%) of the
Common Shares subject to such Option, provided that such exercisability shall
be, in the case of Incentive Stock Options, subject to the provisions of Section
5(e)(ii). "Change of Control" shall mean the occurrence of any of the following:
(A) any person within the meaning of Sections 13(d) and 14(d) of the 1934 Act,
shall have become the beneficial owner, within the meaning of Rule 13d-3 under
the 1934 Act, of shares of stock of the Company having twenty five percent (25%)
or more of the total number of votes that may be cast for election of the
directors of the Company, unless the transactions or transaction by which such
twenty-five percent (25%) or more was acquired was approved or ratified by a
vote of at least two-thirds (2/3) of the directors of the Company; or (B) there
shall have been a change in the composition of the Board such that at any time a
majority of the Board shall have been members of the Board for less than
twenty-four (24) months, unless the election of each new director who was not a
director at the beginning of the period was approved by a vote of at least
two-thirds (2/3) of the directors then still in office who were directors at the
beginning of such period.

     6.   Related Employment. For the purposes of this Plan, Related Employment
shall mean the employment of an individual by an employer that is neither the
Company nor a subsidiary of the Company, provided (i) such employment is
undertaken by the individual at the


                                      A-8
<PAGE>

request of the Company or a subsidiary thereof, (ii) immediately prior to
undertaking such employment the individual was an officer or employee of the
Company or a subsidiary thereof, or was engaged in Related Employment as herein
defined and (iii) such employment is recognized by the Committee, in its sole
discretion, as Related Employment for purposes of this Section 6. The death or
disability of an individual during a period of Related Employment as herein
defined shall be treated, for purposes of this Plan, as if the death or onset of
disability had occurred while the individual was an officer or employee of the
Company.

     7.   Dilution and Other Adjustments. (a) Change in Common Shares. In the
event of any change in the outstanding Common Shares of the Company by reason of
any stock split, stock dividend, recapitalization, merger, consolidation,
reorganization, combination or exchange of shares or other similar event, if
such change equitably requires an adjustment in the number or kind of shares
that may be issued under the Plan pursuant to Section 4(b), in the number or
kind of shares subject to, or the option price per share under, any outstanding
Option that has been granted to any participant, or in any measure of
performance, such adjustment shall be made by the Committee and shall be
conclusive and binding for all purposes of the Plan. In no event shall the
excess of the aggregate fair market value of the Common Shares subject to the
Options immediately after any such adjustment over the aggregate option price
for such Common Shares be more than the excess of the aggregate fair market
value of all of the Common Shares subject to the Option immediately before any
such adjustment over the aggregate option price of such Common Shares without
regard to the adjustment, nor shall the adjusted Option give the holder thereof
any additional benefits he or she did not have under the Option without regard
to the adjustment.

          (a)  Public Offering Adjustment. The number of shares issuable under
the Plan (including those subject to Options granted prior to the closing of the
Public Offering) shall also be adjusted to cause the total number thereof to
equal the product of (a) the total number of Common Shares of the Company
outstanding immediately following the closing of the Public Offering, multiplied
by (b) five (5) divided by forty-three (43); provided, however, that no
adjustment to the exercise price shall be made by reason of any adjustment to
the number of shares issuable under the Plan made under this Section 7(b).

     8.   Financial Assistance. If those members of the Board who are ineligible
to receive Options under the Plan determine that such action is advisable, the
Company may assist any person to whom an Option has been granted in obtaining
financing from the Company, or from a bank or other third party, in such amount
as is required to permit the exercise of an Option and/or the payment of any
taxes in respect thereof. Such assistance may take any form that the Committee
deems appropriate, including but not limited to a direct loan from the Company
or one of its subsidiaries, a guarantee of the obligation by the Company or any
of its subsidiaries, or the maintenance by the Company or any of its
subsidiaries of deposits with such bank or third party.


                                      A-9
<PAGE>

     9.   Miscellaneous Provisions.

          (a)  No employee or other person shall have any claim or right to be
granted an Option under the Plan. Neither the Plan nor any action taken
thereunder shall be construed as giving any employee any right to be retained in
the employ of the Company or any subsidiary of the Company.

          (b)  A participant's rights and interest under the Plan may not be
assigned or transferred in whole or in part either directly or by operation of
law or otherwise (except as described in Section 5(c)) including, without
limitation, assignment or transfer by execution, levy, garnishment, attachment,
pledge, bankruptcy or in any other manner, and no such right or interest of any
participant in the Plan shall be subject to any obligation or liability of such
participant.

          (c)  No Common Shares or other Company securities shall be issued
hereunder unless counsel for the Company shall be satisfied that such issuance
will be in compliance with applicable Federal and state securities laws.

          (d)  The Company and its subsidiaries shall have the right to deduct
from any payment made under the Plan any Federal, state or local income or other
taxes required by law to be withheld with respect to such payment. It shall be a
condition to the obligation of the Company to issue Common Shares upon exercise
of an Option that the participant (or any beneficiary or person entitled to act
under Section 5(d)(iv)(C)) pay to the Company, upon its demand, such amount as
may be requested by the Company for the purpose of satisfying any liability to
withhold Federal, state or local income or other taxes. If the amount requested
is not paid, the Company may refuse to issue shares. Unless the Committee shall
in its sole discretion determine otherwise, payment for taxes required to be
withheld may be made in whole or in part by an Optionee's election, in
accordance with rules adopted by the Committee from time to time, (A) to have
the Company withhold Common Shares otherwise issuable pursuant to the Plan
having a fair market value equal to such tax liability and/or (B) to tender to
the Company Common Shares owned by the person exercising the Option and acquired
at least six (6) months prior to such tender (excluding restricted stock awarded
under CAP or EIP) and having a fair market value equal to such tax liability,
such fair market value (in the case of clause (A) or (B)) to be determined in
such reasonable manner as may be provided for from time to time by the Committee
or as may be required in order to comply with or to conform to the requirements
of any applicable or relevant laws or regulations.

          (e)  The expenses of the Plan shall be borne by the Company. However,
if an Option is granted to an employee of a subsidiary of the Company and the
Option grant results in the issuance by the Company to the participant of Common
Shares, such subsidiary shall pay to


                                      A-10
<PAGE>

the Company an amount equal to the fair market value thereof, as determined by
the Committee, on the date such Common Shares are issued, minus the amount, if
any, received by the Company in respect of the purchase of such Common Shares.

          (f)  The Plan shall be unfunded. The Company shall not be required to
establish any special or separate fund or to make any other segregation of
assets to assure the issuance of Common Shares under the Plan and the issuance
of Common Shares shall be subordinate to the claims of the Company's general
creditors.

          (g)  By accepting any option or other benefit under the Plan, each
participant and each person claiming under or through him or her shall be
conclusively deemed to have indicated his or her acceptance and ratification of,
and consent to, any action taken under the Plan by the Company, the Board or the
Committee.

          (h)  The masculine pronoun includes the feminine and the singular
includes the plural wherever appropriate.

          (i)  The appropriate officers of the Company shall cause to be filed
any reports, returns or other information regarding options hereunder or any
Common Shares issued pursuant hereto as may be required by Section 13 or 15(d)
of the 1934 Act or any other applicable statute, rule or regulation.

          (j)  It is the intent of the Company that the Incentive Stock Options
granted under this Plan meet the appropriate provisions of the Code, and any
ambiguities in construction shall be interpreted in order to effectuate such
intent.

          (k)  If an Option granted under plans designated by the Committee from
time to time (including but not limited to this Plan and CAP, or any successor
plans to such plans) is exercised by a participant, then, at the discretion of
the Committee, the participant may receive a replacement or reload Option
hereunder to purchase a number of Common Shares equal to the number of Common
Shares used to pay the exercise price or withholding taxes on the option
exercise, with an exercise price equal to the then current fair market value,
and, subject to the other provisions contained herein, with such terms as the
Committee shall determine (including the date or dates on which the Option shall
become exercisable and the term of the Option).

          (l)  If the exercise price of an Option is paid by delivery of a 
number of restricted Common Shares, then the participant shall receive, in
connection with the exercise, an equal number of identically restricted Common
Shares; the remaining Common Shares issued upon such exercise shall contain all
applicable restrictions that are set forth in the Plan and/or the participant's
award agreement. In such event, the fair market value of the restricted Common
Shares delivered or withheld, for purposes of Section (5)(d)(iii), shall not
take into account the restrictions on such Common Shares.


                                      A-11
<PAGE>

          (m)  An Optionee shall designate at the time of exercising an Option
in a manner that the Committee has determined gives rise to a right to receive a
reload Option whether to receive (i) incremental Common Shares issuable upon the
Option exercise which incremental shares will be subject to restrictions on
transferability for a period of one (1) year, or such other shorter or longer
period as may be determined by the Committee, and no reload Option, or (ii) the
incremental Common Shares issuable upon Option exercise subject to restrictions
on transferability for a period of two (2) years, or such other shorter or
longer period as may be determined by the Committee and a reload Option for the
number of Common Shares surrendered in connection with the exercise of the
Option. Any person subject to Section 16 of the 1934 Act shall receive only
grants conforming to clause (ii) of the previous sentence. Unless the Committee
in its discretion modifies or eliminates the following restrictions on
transferability, an Optionee will be permitted to transfer incremental Common
Shares during such restricted period only through a charitable contribution of
restricted incremental Common Shares or upon demonstrating to the reasonable
satisfaction of the Senior Vice President, Human Resources of the Company, that
sale or transfer of such Common Shares is required to meet an event of immediate
and heavy financial hardship which the Optionee cannot meet with other resources
reasonably available to him or her. For purposes of this Plan, the following
shall be deemed to be immediate and heavy financial hardships: (i) unreimbursed
medical expenses as described in Section 213(d) of the Code incurred by the
Optionee or the Optionee's spouse or dependents, (ii) purchase (including
mortgage payments) of a principal residence for the Optionee, (iii) payment of
tuition for the next semester or quarter of post-secondary education for the
Optionee or the Optionee's children or dependents, (iv) payment of amounts
necessary to prevent the eviction of the Optionee from his or her principal
residence or foreclosure on the mortgage of the Optionee's principal residence,
(v) payment of funeral and other expenses incurred in connection with the death
of a member of the Optionee's family, or (vi) any other circumstance similar to
any deemed immediate and heavy financial need set forth in applicable Treasury
Regulations or Revenue Rulings addressing determination of hardship for plans
described in Section 401(k) of the Code. The Senior Vice President's
determination of the existence of an Optionee's immediate and heavy financial
hardship and the number of restricted incremental shares that may be sold or
transferred shall be final and binding on the Optionee. For purposes of the
Plan, "incremental shares" shall mean those Common Shares actually issued to an
Optionee who exercises an Option by surrendering previously owned Common Shares
or restricted stock awarded under CAP or EIP to pay the exercise price of an
Option, or by authorizing the Company to sell the appropriate number of Common
Shares to cover the exercise price, and/or by surrendering previously owned
Common Shares or requesting the Company to withhold the appropriate number of
Common Shares otherwise issuable to cover the withholding tax liability
associated with Option exercise. The number of incremental shares issued shall
be calculated as the number of Option shares exercised minus the number of
Common Shares deemed "surrendered" or sold on behalf of the Optionee to pay for
such exercise and minus the number of Common Shares tendered or withheld to
satisfy any resulting tax liability in connection with such exercise.


                                      A-12
<PAGE>

          (n)  The incremental shares issued as a result of the exercise of an
Option may not be sold, assigned, pledged, hypothecated or otherwise transferred
by the participant, except as specifically permitted pursuant to subsection (m)
above, for a period of one (1) year following the date of exercise if no reload
Option is granted in connection with such exercise, or for a period of two (2)
years if a reload Option is granted in connection with such exercise, or such
other shorter or longer restricted periods as may be determined by the
Committee.

          (o)  For an Optionee to receive a reload Option in connection with his
or her exercise of a vested Option, the fair market value of a Common Share on
the date of exercise (to be determined in the same manner as the Committee's
determination of fair market value for other purposes under the Plan) must equal
or exceed the minimum market price level, expressed as a percentage of the
Option exercise price, established by the Committee from time to time (the
"Market Price Requirement"). If the market price does not equal or exceed the
applicable Market Price Requirement, a vested Option may be exercised but no
reload Option will be granted in connection with such exercise. In no event will
the Market Price Requirement be less than one hundred percent (100%) of the
exercise price of any Option to which it applies.

          (p)  The Plan is intended to comply with all applicable conditions of
Rule 16b-3 of the 1934 Act or any successor statute, rule or regulation. All
transactions involving any officer or director of the Company or any subsidiary
who is subject to the reporting requirements of Section 16(a) of the 1934 Act
(or any successor statute, rule or regulation) ("Section 16(a) Persons") shall
be subject to the conditions set forth in Rule 16b-3, regardless of whether such
conditions are expressly set forth in the Plan. Any provision of the Plan which
is contrary to Rule 16b-3 shall not apply to such 16(a) Persons.

     10.  Amendment or Discontinuance. The Plan may be amended at any time and
from time to time by the Board, but no amendment that increases the aggregate
number of Common Shares which may be issued pursuant to the Plan shall be
effective unless and until the same is approved by the stockholders of the
Company. No amendment of the Plan shall adversely affect any right of any
participant with respect to any Option theretofore granted without such
participant's written consent.

     11.  Termination. This Plan shall terminate upon the earlier of the
following dates or events to occur:

          (a)  upon the adoption of a resolution of the Board terminating the
Plan; or

          (b)  September 24, 1996.

     No termination of the Plan shall alter or impair any of the rights or
obligations of any person, without his consent, under any Option theretofore
granted under the Plan.


                                      A-13
<PAGE>

     12.  Stockholder Adoption. The Plan shall be submitted to the stockholders
of the Company for their approval and adoption. The Plan shall not be effective
and no Option shall be granted hereunder unless and until the Plan has been so
approved and adopted.

     13.  Forfeiture of Awards.

          (a)  Options. In any instance where the vesting and/or exercisability
of an Option or reload Option extends past the date of termination of a
participant's employment, either pursuant to the terms of the Plan or by action
of the Committee, the rights of the participant to continued vesting and
exercisability shall be forfeited if, in the determination of the Committee, the
participant, at any time within such remaining period of continued vesting or
exercisability engages in any of the conduct described in subparagraphs (b) or
(c) of the definition of "Cause" appearing in Section 5(d)(iv)(B) of this Plan.

          (b)  Incremental Shares. If during any period following the exercise
of an Option or reload Option and prior to the expiration of the restricted
period on any incremental shares issued upon such exercise, the participant, in
the determination of the Committee, engages in any of the conduct described in
subparagraph (c) of the definition of Cause appearing in Section 5(d)(iv)(B) of
this Plan, at the option of the Committee, the participant shall forfeit such
incremental shares and shall receive instead, a cash payment, without interest,
equal to the original exercise price for the Option or reload Option under which
the incremental shares were issued, multiplied by the number of incremental
shares forfeited.

     14.  Arbitration. All claims and disputes between a participant and the
Company or any subsidiary arising out of the Plan or any award granted hereunder
shall be submitted to arbitration in accordance with the then current
arbitration policy of the Company or the subsidiary with whom the participant is
employed. Notice of demand for arbitration shall be given in writing to the
other party and shall be made within a reasonable time after the claim or
dispute has arisen. The award rendered by the arbitrator shall be made in
accordance with the provisions of the Plan, shall be final, and judgment may be
entered upon it in accordance with applicable law in any court having
jurisdiction thereof. The provisions of this Section 14 shall be specifically
enforceable under applicable law in any court having jurisdiction thereof.

     15.  Governing Law. The validity, construction, interpretation,
administration and effect of the Plan and of its rules and regulations, and
rights relating to the Plan, shall be determined solely in accordance with the
laws of the State of Delaware.

     16.  Severability. If any term or provision of this Plan or the application
thereof to any person or circumstances shall, to any extent, be invalid or
unenforceable, then the remainder of the Plan, or the application of such term
or provision to persons or circumstances other than


                                      A-14
<PAGE>

those as to which it is held invalid or unenforceable, shall not be affected
thereby, and each term and provision hereof shall be valid and be enforced to
the fullest extent permitted by applicable law.


                                      A-15


                                                        Exhibit 10.03

                                 TRAVELERS GROUP
                            1996 STOCK INCENTIVE PLAN

                      as amended through November 22, 1996

     1.   Purpose. The purpose of the Travelers Group 1996 Stock Incentive Plan
(the "Plan") is to advance the interests of the Company, its Subsidiaries and
stockholders by providing incentives to those Employees who contribute
significantly to the long-term performance and growth of the Company and its
Subsidiaries.

     2.   Definitions. For purposes of the Plan, the following terms shall have
the following meanings:

     "Additional Shares" shall have the meaning set forth in Section 5(a).

     "Award" shall mean an Option or Reload Option granted under the Plan.

     "Award Agreement" shall mean the document evidencing an Award granted under
     the Plan.

     "Board" shall mean the Board of Directors of the Company.

     "Cause" shall mean (a) failure by a Participant to perform substantially
     his or her duties with the Company or a Subsidiary, after reasonable notice
     to the Participant of such failure; (b) conduct by a Participant that is in
     material competition with the Company or a Subsidiary or (c) conduct by a
     Participant that breaches his or her duty of loyalty to the Company or a
     Subsidiary or that is materially injurious to the Company or a Subsidiary,
     monetarily or otherwise, which conduct shall include, but not be limited to
     (i) disclosing or misusing any confidential information pertaining to the
     Company or a Subsidiary; (ii) any attempt, directly or indirectly to induce
     any Employee, agent, insurance agent, insurance broker or broker-dealer of
     the Company or any Subsidiary to be employed or perform services elsewhere
     or (iii) any attempt by a Participant directly or indirectly to solicit the
     trade of any customer or supplier or prospective customer or supplier of
     the Company or any Subsidiary or (iv) disparaging the Company, any
     Subsidiary or any of their respective officers or directors. The
     determination of whether any conduct, action or failure to act constitutes
     "Cause" shall be made by the Committee.

     "Code" shall mean the Internal Revenue Code of 1986, as amended, and the
     regulations promulgated thereunder.


                                      A-1
<PAGE>

     "Committee" shall mean, with respect to Section 16(a) Persons and Covered
     Employees, the Incentive Compensation Subcommittee, and with respect to all
     other Participants, either the Nominations and Compensation Committee or
     the Incentive Compensation Subcommittee, as the case may be.

     "Common Stock" shall mean the common stock of the Company, par value $.01
     per share.

     "Company" shall mean Travelers Group Inc., a Delaware corporation.

     "Covered Employees" shall mean "covered employees", as such term is defined
     in Section 162(m) of the Code.

     "Disability" shall mean a disability that renders an individual unable to
     be occupied within his or her business or profession for a specified period
     of time, as determined by the Committee, or its designee.

     "Employee" shall have the meaning set forth in General Instruction A to the
     Registration Statement on Form S-8 promulgated under the Securities Act of
     1933, as amended.

     "Employment" shall mean continuous employment with the Company or a
     Subsidiary, or in the case of a consultant, advisor or agent, a continuous
     contractual association between such person and the Company or a
     Subsidiary.

     "Exercise Price" shall mean the purchase price of a share of Common Stock
     covered by an Option or a Reload Option.

     "Fair Market Value" shall mean the closing price of the Common Stock as
     reported on the Composite Tape of the New York Stock Exchange, Inc. on the
     date that such Fair Market Value is to be determined, or if no shares were
     traded on the determination date, the immediately preceding day on which
     the Common Stock was traded, or the fair market value as determined by any
     other method adopted by the Committee, from time to time, which the
     Committee may deem appropriate under the circumstances, or as may be
     required in order to comply with or to conform to the requirements of
     applicable laws or regulations.

     "Incentive Compensation Subcommittee" shall mean a subcommittee of the
     Nominations and Compensation Committee, appointed by the Nominations and
     Compensation Committee, the composition of which subcommittee shall satisfy
     the requirements of Rule 16b-3 under the 1934 Act (with respect to grants
     to Section 16(a) Persons) and who also qualify, and shall remain qualified
     as "outside directors" as defined in Section 162(m) of the Code.


                                      A-2
<PAGE>

     "Incentive Stock Option" shall mean an option which is intended to meet the
     requirements of Section 422 of the Code.

     "Incremental Shares" shall have the meaning set forth in Section 9(f).

     "1934 Act" shall mean the Securities Exchange Act of 1934, as amended from
     time to time, or any successor statute, rule or regulation.

     "Nominations and Compensation Committee" shall mean the Nominations and
     Compensation Committee appointed by the Board.

     "Nonqualified Option" shall mean an option which is not intended to be an
     Incentive Stock Option.

     "Option" shall mean the right, granted under the Plan, to purchase a
     specified number of shares of Common Stock, at a fixed price for a
     specified period of time.

     "Participant" shall mean an Employee who has received an Award under the
     Plan.

     "Plan" shall mean the Travelers Group 1996 Stock Incentive Plan, as the
     same may be amended from time to time.

     "Reload Options" shall have the meaning set forth in Section 10.

     "Related Employment" shall have the meaning set forth in Section 13.

     "Reload Grant Amount" shall have the meaning set forth in Section 10.

     "Restricted Period" shall mean the applicable period during which
     Incremental Shares are subject to restrictions on transferability.

     "Retirement" shall mean, unless the Committee determines otherwise, no
     longer being occupied within one's business or profession and having
     terminated active Employment with the Company or a Subsidiary after
     reaching age fifty-five (55) and having completed at least five (5) years
     of Employment with the Company or a Subsidiary.

     "Section 16(a) Persons" shall mean Employees who are subject to the
     reporting requirements of Section 16(a) of the 1934 Act.

     "Subsidiary" shall mean any entity at least one-half of whose outstanding
     voting stock, or beneficial ownership for entities other than corporations,
     is owned, directly or indirectly, by the Company, or which is otherwise
     controlled directly or indirectly by the Company.


                                      A-3
<PAGE>

     "Surrendered Shares" shall have the meaning set forth in Section 9(f).

     "Withheld Shares" shall have the meaning set forth in Section 9(f).

     3.   Committee Powers and Authority.

          (a)  Granting of Awards. Awards granted to Section 16(a) Persons and
Covered Employees shall be granted by the Incentive Compensation Subcommittee.
Awards granted to Employees who are not Section 16(a) Persons or Covered
Employees may be granted by the Nominations and Compensation Committee or the
Incentive Compensation Subcommittee. No Award shall be granted to any member of
the Committee. The Committee shall have all of the powers vested in it by the
terms of the Plan, including the power and authority to select the Employees to
be granted Awards under the Plan, and, subject to any limitations which may be
specifically set forth in the Plan, to determine the type, the Exercise Price
and the number of shares exercisable in connection with each Option and Reload
Option, to determine the terms, conditions and limitations applicable to the
vesting and exercisability of Awards, to determine the time when Awards will be
granted and paid and whether payment of any Award may be deferred, to establish
objectives and conditions for earning Awards, to determine whether such
objectives or conditions have been met, to determine the payment provisions
applicable to the exercise of Options and Reload Options, to determine, modify,
waive, extend or accelerate the terms and conditions for vesting, exercisability
and forfeiture of Awards, to determine whether payment of an Award should be
reduced or eliminated, to determine whether the Common Stock issued pursuant to
Awards should be restricted in any manner, and the nature, terms and conditions
of any such restrictions and to interpret the provisions of the Plan and all
Awards granted hereunder.

          (b)  Administration of the Plan. Subject to the allocation of
responsibility for granting of Awards as set forth in Section 3(a) above, and to
the extent permissible under Section 162(m) of the Code, the day-to-day
administration of the Plan shall be managed by the Nominations and Compensation
Committee, which shall have the power and authority to administer the Plan, to
establish, amend and rescind such rules, regulations and administrative
guidelines relating to the Plan, to prescribe and modify, as necessary, a form
of Award Agreement, to correct any defect, supply any omission or clarify any
inconsistency in the Plan and/or in any Award Agreement and to take such actions
and make such administrative determinations that the Nominations and
Compensation Committee deems necessary or advisable. Any decision of the
Nominations and Compensation Committee in the administration of the Plan, as
described herein, shall be conclusive and binding on all parties concerned,
including the Company, its stockholders and Subsidiaries and all Participants.

          (c)  Delegation of Authority. The Nominations and Compensation
Committee may delegate some or all of its authority over the day-to
day-administration of the Plan, but only with respect to persons who are not
Section 16(a) Persons or Covered Employees.


                                      A-4
<PAGE>

          (d)  Committee Action. The Committee may act in writing by a majority
of its members in office. The members of the Committee may authorize any one or
more of the members of the Committee or any officer of the Company to execute
and deliver documents on behalf of such Committee. No member of the Committee
shall be personally liable for anything done or omitted to be done by him or her
or by any other member of the Committee in connection with the Plan, except for
his or her own willful misconduct or as expressly provided by statute.

     4.   Participation by Subsidiaries. Upon approval by the Board or a 
committee authorized by the Board, Subsidiaries of the Company may participate
in the Plan. A Subsidiary's participation in the Plan may be terminated at any
time by the Board or an authorized committee. If the participation in the Plan
of a Subsidiary shall terminate, such termination shall not relieve it of any
obligations theretofore incurred by it under the Plan, except with the approval
of the Board or a committee authorized by the Board.

     5.   Maximum Number of Shares.

          (a)  Subject to the provisions of subsection (b) of this Section 5,
the maximum number of shares of Common Stock that may be issued pursuant to
Awards granted under the Plan shall be one hundred million (100,000,000) (as
adjusted to reflect the 3 for 2 stock split paid by the Company on May 24, 1996
and the 4 for 3 stock split paid by the Company on November 22, 1996), plus the
number of shares approved by the Company's stockholders under the 1986 Travelers
Group Stock Option Plan remaining ungranted at the expiration of such plan, to
wit, nineteen million five hundred fifty three thousand three hundred sixty
(19,553,360) shares (the "Additional Shares"), with all such shares being
subject to adjustment as provided in Section 15. The Additional Shares may not
be issued to (i) any Participant pursuant to an Incentive Stock Option or (ii)
Section 16(a) Persons pursuant to any Option. As described in Section 9(f)
below, Surrendered Shares and Withheld Shares shall not be counted towards the
maximum number of shares that may be issued hereunder.

          (b)  No Awards may be granted hereunder if such grant would cause the
number of shares of Common Stock which are then subject to Awards which have
been granted, have not been forfeited and remain unexercised under this Plan, or
which are then subject to options, including reload options, which have been
granted, have not been forfeited and remain unexercised under the Travelers
Group Stock Option Plan, the Travelers Group Capital Accumulation Plan ("CAP"),
the Travelers Group Employee Incentive Plan ("EIP") or any other similar benefit
plan of the Company, to exceed ten percent (10%) of the total number of shares
of Common Stock issued and outstanding, determined as of the close of the most
recent fiscal quarter of the Company, in accordance with generally accepted
accounting principles.

          (c)  Common Stock issued pursuant to Awards granted under the Plan may
be either authorized but unissued shares or previously issued shares reacquired
by the Company, or both. The number of shares of Common Stock available for
grant of Awards under the Plan


                                      A-5
<PAGE>

shall be decreased by the sum of (1) the number of shares of Common Stock with
respect to which Awards have been granted and are then outstanding but
unexercised and (2) the number of shares of Common Stock that have been issued
pursuant to exercise of Awards granted under the Plan, less the aggregate of the
Surrendered Shares and the Withheld Shares.

          (d)  In the event any outstanding Award expires, is terminated or is
cancelled prior to the date the Plan is terminated, the shares of Common Stock
that would otherwise be issuable with respect to the unexercised portion of such
expired, terminated or cancelled Award may be made subject to a subsequent Award
under the Plan.

     6.   Maximum Number of Shares Issuable to any One Employee. During the term
of the Plan, the aggregate number of shares of Common Stock that may be issued
to any one Employee pursuant to Awards granted under this Plan shall not exceed
twenty-four million (24,000,000) shares (the "Maximum Allocation"). As described
in Section 9(f) below, Surrendered Shares and Withheld Shares shall not be
counted towards the Maximum Allocation. The Maximum Allocation shall be subject
to adjustment as provided in Section 15.

     7.   Rights With Respect to Common Stock. Participants who have been
granted Awards under the Plan (and persons succeeding to such Participant's
rights pursuant to the Plan) shall not have any rights as stockholders with
respect to any Common Stock until the date of the issuance of such shares,
unless the Committee determines otherwise.

     8.   Award Agreements. Awards granted under the Plan shall be evidenced in
the manner prescribed by the Committee from time to time in accordance with the
Plan. The Committee may require that a Participant execute and deliver an Award
Agreement to the Company in order to evidence a Participant's acceptance of an
Award.

     9.   Options.

          (a)  Grant of Options. At the discretion of the Committee, Options
granted under the Plan may be any type of option permitted under the Code. At
the discretion of the Committee, a Participant may also be eligible to receive a
Reload Option in connection with an Option exercise, as more particularly set
forth in Section 10 below.

          (b)  Option Exercise Price. The Committee shall determine the Exercise
Price at the time each Option is granted, provided that the Exercise Price shall
not be less than 100% of the Fair Market Value of a share of Common Stock on the
date of grant.

          (c)  Vesting Schedules; Exercisability. The Committee shall determine
the vesting schedules and the terms, conditions and limitations governing
exercisability of Options granted under the Plan. If the Committee does not
specify a vesting schedule for a particular Option, the Option shall vest, on a
cumulative basis, at the rate of twenty percent (20%) per year, on each
anniversary date of the date of grant. Unless the Committee determines
otherwise,


                                      A-6
<PAGE>

an Option may not be exercised until a period of at least one (1) year has
elapsed from the date of grant, and the term of any Option granted hereunder
shall not exceed ten (10) years.

          (d)  Payment of Exercise Price. A Participant may exercise all or any
portion of a vested Option by making payment in full of the Exercise Price for
the shares being acquired at the time of exercise. Such payment shall be made
(i) in cash, in United States dollars, (ii) if permitted by the Committee, by
tendering Common Stock owned by the Participant (or the person exercising the
Option) including Common Stock owned jointly with his or her spouse, and
acquired at least six (6) months prior to such tender, including (for exercise
of Nonqualified Options only) restricted shares of Common Stock awarded under
CAP or EIP or any other similar benefit plan of the Company, granted at least
six (6) months prior to such tender, and having a Fair Market Value equal to the
Exercise Price applicable to such Option, (iii) by a combination of United
States dollars and Common Stock as aforesaid or (iv) if permitted by the
Committee, by authorizing the Company to sell, on behalf of the Participant, the
appropriate number of shares otherwise issuable to the Participant upon the
exercise of an Option with the proceeds of sale applied to pay the Exercise
Price.

          (e)  Payment with Restricted Common Stock. If the Exercise Price of an
Option is paid by delivery of a number of restricted shares of Common Stock,
then the Participant shall receive, in connection with the Option exercise, an
equal number of shares of identically restricted Common Stock. The Fair Market
Value of the restricted shares tendered by the Participant shall not be reduced
to take into account any restrictions on such Common Stock.

          (f)  Incremental Shares. For purposes of the Plan, "Incremental
Shares" shall mean those shares of Common Stock actually issued to a Participant
upon the exercise of an Option. If a Participant exercises an Option by paying
the Exercise Price and the withholding taxes entirely in cash, the number of
Incremental Shares will equal the number of shares exercised. If, however, a
Participant exercises an Option by surrendering previously owned shares of
Common Stock or restricted Common Stock, as may be permitted hereunder (the
"Surrendered Shares"), to pay the Exercise Price of an Option, or if the
Participant authorizes the Company to sell the appropriate number of shares of
Common Stock in order to cover the Exercise Price, and/or requests that the
Company withhold the appropriate number of shares otherwise issuable to cover
the withholding tax liability associated with the Option exercise (the "Withheld
Shares"), the number of Incremental Shares will equal the number of Option
shares exercised minus the sum of (a) the number of Surrendered Shares or the
number of shares of Common Stock sold by the Company on behalf of the
Participant to pay the Exercise Price and (b) the Withheld Shares. Surrendered
Shares and Withheld Shares shall not count towards the maximum number of shares
that may be issued under the Plan as set forth in Sections 5 and 6 above.

          (g)  Sale Restriction on Incremental Shares. The Incremental Shares
issued as a result of the exercise of an Option may not be sold, assigned,
pledged, hypothecated or otherwise transferred by the Participant, except as
specifically permitted pursuant to Section 16


                                      A-7
<PAGE>

below, for a period of one (1) year following the date of exercise if no Reload
Option is granted in connection with such exercise, or for a period of two (2)
years if a Reload Option is granted in connection with such exercise, or such
other shorter or longer Restricted Periods as may be determined by the
Committee.

          (h)  Issuance of Incremental Shares. The Company may, but shall not be
required to issue a stock certificate evidencing the issuance of Incremental
Shares to a Participant. A "book entry" (i.e. computerized or manual entry)
shall be made in the records of the Company to evidence the issuance of such
shares where no certificate is issued. Such Company records shall, absent
manifest error, be binding on the Participants. Each certificate, if any,
registered in the name of a Participant shall bear an appropriate legend
referring to the restrictions on transferability set forth herein, in such form
as may be prescribed by the Committee from time to time. Any stock certificate
issued in the name of the Participant evidencing shares of Common Stock subject
to restrictions on transferability shall be held in the custody of the Company
until the restrictions thereon have lapsed, and as a condition to the issuance
of such certificate, the Participant shall deliver a stock power, endorsed in
blank, relating to the shares covered by such certificate.

          (i)  Termination of Employment. As a condition to the exercise of an
Option, the Participant must have been, at all times during the period beginning
on the date of grant of the Option and ending on the date of exercise, an
Employee of the Company, a Subsidiary or of a corporation, or a parent or
subsidiary of a corporation, substituting or assuming the Option in a
transaction to which Section 424(a) of the Code applies. Except and only to the
extent as specifically permitted by this Section 9(i), or unless the Committee
determines otherwise at or after the time of grant, vesting of Options shall
cease and Options shall no longer be exercisable following a termination of
Employment.

          (1) Voluntary Termination. In the event of a voluntary termination of
          Employment other than pursuant to Retirement, vested Options (or
          vested portions thereof) that have not been exercised and have not
          expired shall be forfeited upon the close of business on the last day
          of Employment.

          (2) Involuntary Termination for Cause. In the event of an involuntary
          termination of Employment for Cause, vested Options (or vested
          portions thereof) that have not been exercised and have not expired
          shall be forfeited upon the close of business on the last day of
          Employment.

          (3) Involuntary Termination other than for Cause. In the event of an
          involuntary termination of Employment other than for Cause and not due
          to death or Disability, vested Options (or vested portions thereof)
          that have not been exercised and have not expired may be exercised at
          any time within thirty (30) days following the last day of Employment,
          but in no event after the Option has expired.


                                      A-8
<PAGE>

          (4) Death. In the event of a Participant's death prior to the
          termination of Employment, the Committee may permit unvested Options
          to continue to vest as scheduled. Vested Options (or vested portions
          thereof) that have not been exercised and have not expired may be
          exercised by the Participant's executors, administrators, heirs or
          distributees at any time prior to the expiration date of the Option.
          If a Participant dies at any time after a termination of Employment,
          the provisions relating to the particular conditions of such
          termination of Employment shall govern the vesting and exercisability
          of Options granted to such Participant, except that if a Participant
          dies within thirty (30) days of an involuntary termination (other than
          for Cause), the provisions of subsection (8) below shall apply.

          (5) Disability. In the event of a Participant's Disability prior to
          the termination of Employment, vested Options (or vested portions
          thereof) that have not been exercised and have not expired may be
          exercised at any time prior to the expiration date of the Option,
          provided the Participant continues to meet the conditions prescribed
          by the Committee for determination of Disability. The Committee shall
          determine a Participant's rights with respect to unvested Options, at
          the time of determination of Disability. However, unless the Committee
          determines otherwise, if a Participant holds any unvested Options at
          the time of determination of Disability no further vesting shall occur
          unless and until the Participant resumes Employment with the Company
          or a Subsidiary upon the earlier to occur of (a) the end of the period
          of Disability (or any related leave of absence as permitted under the
          Company's policy governing family and medical leave), or (b) twelve
          (12) months (or such other time period as determined by the Committee)
          after the determination of the Disability. If the Participant resumes
          Employment with the Company or a Subsidiary within the applicable time
          limits, then vesting shall resume, effective on the return-to-work
          date, without any credit given for the time period during which the
          Participant was unable to work as a result of the Disability or the
          related leave of absence. If the Participant does not resume
          Employment with the Company or a Subsidiary within the applicable time
          limits or, if at any time prior to the end of any remaining period of
          vesting and/or exercisability of Options, the Participant no longer
          meets the conditions prescribed by the Committee for the determination
          of Disability, all unvested and unexercised Options shall be
          forfeited.

          (6) Retirement. In the event a Participant ceases to be an Employee by
          reason of Retirement, vested Options (or vested portions thereof) that
          have not been exercised and have not expired may be exercised at any
          time within three (3) years following the last day of Employment, but
          in no event after the Option has expired. However, if at any time
          after such Retirement and prior to the end of any remaining period of
          exercisability, the Participant no longer meets the


                                      A-9
<PAGE>

          conditions of Retirement, as prescribed by the Committee, then all
          unexercised Options shall be forfeited.

          (7) Related Employment. If a Participant ceases to be an Employee
          solely by reason of a period of Related Employment, to the extent
          approved by the Committee (i) vested Options (or vested portions
          thereof) that have not been exercised and have not expired may be
          exercised during such period of Related Employment; (ii) unvested
          Options shall continue to vest as scheduled and (iii) death and
          Disability shall be treated as if the Participant had not terminated
          Employment.

          (8) Death or Disability within Thirty Days of Termination. If a
          Participant shall die or become Disabled within thirty (30) days of
          his or her involuntary termination of Employment other than for Cause,
          vested Options (or vested portions thereof) that have not been
          exercised and have not expired or been forfeited may be exercised by
          the Participant or his or her executors, administrators, heirs or
          distributees, as the case may be, at any time within one (1) year
          after the date of such event, but in no event after the Option has
          expired.

     10.  Reload Options. A Reload Option gives the Participant the right to
purchase a number of shares of Common Stock equal to the number of Surrendered
Shares and/or the number of Withheld Shares (the "Reload Grant Amount"). At the
discretion of the Committee, Reload Options granted under the Plan may be any
type of option permitted under the Code.

          (a)  Eligibility for Reload Options. Upon the exercise of an Option or
a Reload Option granted hereunder or an option granted under other benefit plans
which may be designated by the Committee from time to time (including but not
limited to CAP or EIP), the Participant, at the discretion of the Committee, may
receive a Reload Option on the terms, conditions and limitations determined by
the Committee, from time to time.

          (b)  Market Price Requirement. For a Participant to receive a Reload
Option in connection with an Option exercise, the Fair Market Value of a share
of Common Stock on the date of exercise must equal or exceed the minimum market
price level, expressed as a percentage of the Exercise Price, established by the
Committee from time to time (the "Market Price Requirement"). If the Fair Market
Value of the Common Stock on the date of exercise of the Option does not equal
or exceed the applicable Market Price Requirement, a vested Option may be
exercised but no Reload Option will be granted in connection with such exercise.
In no event will the Market Price Requirement be less than one hundred percent
(100%) of the Exercise Price of any Option to which it applies. Unless the
Committee selects a different percentage, the Market Price Requirement shall be
one hundred twenty percent (120%).

          (c)  Election by Participant. A Participant who has been determined by
the Committee to be eligible to receive a Reload Option may elect, at the time
of exercising an


                                      A-10
<PAGE>

Option, whether to receive (i) Incremental Shares of Common Stock issuable upon
the Option exercise, which Incremental Shares will be subject to restrictions on
transferability for a period of one (1) year, or such other shorter or longer
period as may be determined by the Committee, and no Reload Option, or (ii)
Incremental Shares of Common Stock issuable upon the Option exercise, subject to
restrictions on transferability for a period of two (2) years, or such other
shorter or longer period as may be determined by the Committee, and a Reload
Option for the number of shares equal to the Reload Grant Amount.

          (d)  Exercise Price and Features of Reload Options. The Committee
shall determine the Exercise Price at the time each Reload Option is granted,
provided that the Exercise Price shall not be less than the Fair Market Value of
a share of Common Stock on the underlying Option exercise date. Reload Options
shall be subject to the terms and provisions contained in the Plan, including,
but not limited to Sections 9(d) through 9(i), and such other terms, conditions
and limitations as the Committee shall determine from time to time regarding the
vesting, exercisability, forfeiture, payment provisions and other features of
Reload Options. Unless the Committee determines otherwise, a Reload Option shall
vest on the six-month anniversary of the date of grant and shall expire on the
same date as the underlying Option with respect to which the Reload Option was
granted.

     11.  Incentive Stock Options. The terms and conditions of any Incentive
Stock Options granted hereunder shall be subject to and shall be designed to
comply with the provisions of Section 422 of the Code, and any other
administrative procedures adopted by the Committee, from time to time. Incentive
Stock Options may not be granted to any person who is not an employee of the
Company or a Subsidiary at the time of grant.

     12.  Forfeiture of Awards.

          (a)  Options. In any instance where the vesting and/or exercisability
of an Option or Reload Option extends past the date of termination of a
Participant's Employment, either pursuant to the terms of the Plan or by action
of the Committee, the rights of the Participant to continued vesting and
exercisability shall be forfeited if, in the determination of the Committee, the
Participant, at any time within such remaining period of continued vesting or
exercisability engages in any of the conduct described in subparagraphs (b) or
(c) of the definition of Cause under this Plan.

          (b)  Incremental Shares. If during any period following the exercise
of an Option or Reload Option and prior to the expiration of the Restricted
Period on any Incremental Shares issued upon such exercise, the Participant, in
the determination of the Committee, engages in any of the conduct described in
subparagraph (c) of the definition of Cause under this Plan, at the option of
the Committee, the Participant shall forfeit such Incremental Shares and shall
receive instead, a cash payment, without interest, equal to the original
Exercise Price for the Option or Reload Option under which the Incremental
Shares were issued, multiplied by the number of Incremental Shares forfeited.


                                      A-11
<PAGE>

     13.  Related Employment. For the purposes of this Plan, Related Employment
shall mean the employment of an individual by an employer that is neither the
Company nor a Subsidiary, provided (i) such employment is undertaken by the
individual at the request of the Company or a Subsidiary, (ii) immediately prior
to undertaking such employment the individual was an Employee of the Company or
a Subsidiary, or was engaged in Related Employment as herein defined and (iii)
such employment is recognized by the Committee, in its discretion, as Related
Employment. The death or Disability of an individual during a period of Related
Employment as herein defined shall be treated, for purposes of the Plan, as if
the death or Disability had occurred while the individual was an Employee of the
Company or a Subsidiary.

     14.  Change of Control. Notwithstanding anything to the contrary contained
herein, upon a "Change of Control" (defined below), all outstanding Options and
Reload Options shall become immediately exercisable with respect to one hundred
percent (100%) of the Common Stock subject thereto. "Change of Control" shall
mean the occurrence of any of the following, unless such occurrence shall have
been approved or ratified by at least a two-thirds (2/3) vote of the Continuing
Directors (defined below): (A) any person within the meaning of Sections 13(d)
and 14(d) of the 1934 Act, shall have become the beneficial owner, within the
meaning of Rule 13d-3 under the 1934 Act, of shares of stock of the Company
having twenty-five percent (25%) or more of the total number of votes that may
be cast for election of the directors of the Company, or (B) there shall have
been a change in the composition of the Board such that at any time a majority
of the Board shall have been members of the Board for less than twenty-four (24)
months, unless the election of each new director who was not a director at the
beginning of the period was approved by a vote of at least two-thirds (2/3) of
the directors then still in office who were directors at the beginning of such
period, or who were approved as directors pursuant to the provisions of this
Section (the "Continuing Directors").

     15.  Dilution and Other Adjustments. In the event of any change in the
outstanding Common Stock of the Company by reason of any stock split, stock
dividend, distribution, recapitalization, merger, consolidation, reorganization,
combination or exchange of shares or other similar event, and if the Committee
determines that such change equitably requires an adjustment in (a) the number
or kind of shares that may be issued pursuant to Awards granted under the Plan;
(b) the number or kind of shares subject to an Option or Reload Option; (c) the
Exercise Price under any outstanding Option or Reload Option; or (d) any measure
of performance, such adjustment shall be made by the Committee and shall be
conclusive and binding for all purposes of the Plan. In no event shall the
excess of the aggregate Fair Market Value of the Common Stock subject to Awards
immediately after any such adjustment over the aggregate Exercise Price for such
Awards be more than the excess of the aggregate Fair Market Value of all of the
Common Stock subject to the Award immediately before any such adjustment over
the aggregate Exercise Price without regard to the adjustment, nor shall the
adjusted Award give the Participant any additional benefits he or she did not
have under the Award without regard to the adjustment.


                                      A-12
<PAGE>

     16.  Transferability. Options, Reload Options and, during any period of
restrictions on transferability, Incremental Shares, may not be sold, assigned,
pledged, hypothecated or otherwise transferred by the Participant other than by
will or the laws of descent and distribution, except as provided in this Section
16. The Committee may permit (on such terms, conditions and limitations as it
shall establish) Options and Reload Options to be transferred one time to or to
a trust or similar vehicle for the benefit of a Participant's immediate family
members (the "Permitted Transferee"). Except to the extent required by law, no
right or interest of any Participant in the Plan or any Award granted hereunder
shall be subject to any lien, levy, attachment, pledge, obligation, liability or
bankruptcy of the Participant. All rights with respect to Awards granted to a
Participant shall be exercisable during his or her lifetime only by the
Participant, or if applicable, the Permitted Transferee. A Participant may
designate one or more beneficiaries to succeed to the rights of the Participant
with respect to Awards granted under the Plan in the event of the death of the
Participant, by providing written notice of such designation to the Committee,
on such form as may be prescribed by the Committee. If no such notice is
received, the Participant's estate shall succeed to the rights of Participant
with respect to Awards granted under the Plan.

     17.  Income and Withholding Taxes. The Company and its Subsidiaries shall
have the right to deduct from all amounts paid to a Participant (or his or her
beneficiaries or any Permitted Transferee) under the Plan any Federal, state or
local income or other taxes required by law to be withheld with respect to such
payment. It shall be a condition to the obligation of the Company to issue
Common Stock upon exercise of an Option or Reload Option that the Participant
(or any beneficiary or person entitled to act on behalf of the Participant) pay
to the Company, upon demand, such amount as may be requested by the Company for
the purpose of satisfying any liability to withhold Federal, state or local
income or other taxes. If the amount requested is not paid, the Company may
refuse to issue shares. Unless the Committee shall in its discretion determine
otherwise, payment for taxes required to be withheld may be made in whole or in
part by a Participant's election, in accordance with rules adopted by the
Committee from time to time, (a) to have the Company withhold shares of Common
Stock otherwise issuable pursuant to the Plan having a Fair Market Value equal
to such tax liability and/or (b) to tender to the Company shares of Common Stock
owned by the Participant (or the person exercising the Option), including Common
Stock owned jointly with his or her spouse, and acquired at least six (6) months
prior to such tender (excluding restricted stock awarded under CAP or EIP) and
having a Fair Market Value equal to such tax liability.

     18.  Miscellaneous Provisions.

          (a)  No Rights to Awards or Employment. No Employee shall have any
claim or right to be granted an Award under the Plan. There shall be no
obligation of uniformity of treatment of Employees under the Plan. Neither the
Plan nor any action taken thereunder shall be construed as giving any Employee
any right to employment with the Company or any Subsidiary. In addition, the
Company and each Subsidiary expressly reserve the right at any


                                      A-13
<PAGE>

time to dismiss a Participant free from liability, or any claim under the Plan,
except as provided herein or in an Award Agreement.

          (b)  Governing Law. The validity, construction, interpretation,
administration and effect of the Plan and of its rules and regulations, and
rights relating to the Plan, shall be determined solely in accordance with the
laws of the State of Delaware.

          (c)  Securities Law Compliance. No Common Stock or other securities
shall be issued hereunder unless counsel for the Company shall be satisfied that
such issuance will be in compliance with all applicable Federal and state and
international securities statutes, rules and regulations. The appropriate
officers of the Company or its Subsidiaries shall cause to be filed any reports,
returns or other information regarding Awards or Common Stock issued under the
Plan as may be required by Section 13 or 15(d) of the 1934 Act or any other
applicable statute, rule or regulation.

          (d)  Expenses of the Plan. The expenses of the administration of the
Plan shall be borne by the Company and its Subsidiaries.

          (e)  Unfunded Plan. The Plan shall be unfunded. The Company shall not
be required to establish any special or separate fund or to make any other
segregation of assets to assure the issuance of Common Stock under the Plan and
the issuance of Common Stock shall be subordinate to the claims of the Company's
general creditors.

          (f)  Arbitration. All claims and disputes between a Participant and
the Company or any Subsidiary arising out of the Plan or any Award granted
hereunder shall be submitted to arbitration in accordance with the then current
arbitration policy of the Company or the Subsidiary with whom the Participant is
Employed. Notice of demand for arbitration shall be given in writing to the
other party and shall be made within a reasonable time after the claim or
dispute has arisen. The award rendered by the arbitrator shall be made in
accordance with the provisions of the Plan, shall be final, and judgment may be
entered upon it in accordance with applicable law in any court having
jurisdiction thereof. The provisions of this Section 18(f) shall be specifically
enforceable under applicable law in any court having jurisdiction thereof.

     19.  Termination; Amendment. The Plan shall terminate on the earlier to
occur of (a) a resolution of the Board of Directors terminating the Plan or (b)
April 23, 2006. The Plan may be amended or suspended at any time and from time
to time by the Board, provided that no amendment shall be made without
stockholder approval, if stockholder approval is required under applicable law.
No termination, amendment or suspension of the Plan shall adversely affect any
right of any Participant with respect to any Award theretofore granted, as
determined by the Committee, without such Participant's written consent. Subject
to the foregoing limitations, the Committee shall have the authority to amend
certain Plan provisions to the extent necessary to permit participation in the
Plan by Employees who are employed outside of the


                                      A-14
<PAGE>

United States on terms and conditions which are comparable to those afforded to
Employees located within the United States.

     20.  Partial Invalidity. If any term or provision of this Plan or the
application thereof to any person or circumstances shall, to any extent, be
invalid or unenforceable, then the remainder of the Plan, or the application of
such term or provision to persons or circumstances other than those as to which
it is held invalid or unenforceable, shall not be affected thereby, and each
term and provision hereof shall be valid and be enforced to the fullest extent
permitted by applicable law.

     21.  Deferrals. The Committee may postpone the exercising of Awards, the
issuance or delivery of Common Stock under any Award or any action permitted
under the Plan to prevent the Company or any Subsidiary from being denied a
Federal income tax deduction with respect to any Award other than an Incentive
Stock Option. In addition, the Committee may determine that all or a portion of
a payment to a Participant, whether to be made in cash, shares of Common Stock
or a combination thereof, shall be deferred. Deferrals shall be for such periods
and upon such terms and conditions as the Committee shall determine.

     22.  Stockholder Adoption; Effective Date. The Plan shall be submitted to
the stockholders of the Company for their approval and adoption, and shall
become effective upon adoption by stockholders. No Award shall be granted
hereunder unless and until the Plan has been so approved and adopted.


                                      A-15


                                                                   Exhibit 10.04

                              TRAVELERS GROUP INC.

                      RETIREMENT BENEFIT EQUALIZATION PLAN

                 (as amended and restated as of January 1, 1994)

I. Purpose of the Plan

The Cash Balance Plan consists of two parts, the Travelers Group Pension Plan
(the "Retirement Plan") and the Retirement Benefit Equalization Plan (the
"Plan"), both sponsored by Travelers Group Inc. (the "Company"). For eligible
employees, the Retirement Plan gives benefits calculated up to a certain
limitation on compensation and benefits prescribed by the Internal Revenue Code
of 1986, as amended. This Plan covers benefits in excess of those ceilings and
is restated effective as of January 1, 1994.

II. Administration of the Plan

The Plan Administrator is the Plans Administration Committee of the Company. The
Plan Administrator has such powers as may be necessary to carry out the
provisions of the Plan, including the power and discretion to determine all
benefits and resolve all questions pertaining to the administration,
interpretation and application of Plan provisions.

III. Application of the Plan

This Plan together with the Retirement Plan shall apply to any Participant of
the Retirement Plan whose benefits under the Retirement Plan are reduced by the
application of limitations on benefits payable under the Retirement Plan that
are imposed to conform to the provisions of section 415 or section 401(a) (17)
of the Code.

This Plan is not open to any participant in the Retirement Plan whose
participation in the Retirement Plan is attributable to his employment or
indirect employment by Smith Barney Shearson Inc. (or its predecessors).

IV. Benefits Payable

Benefits under the Plan shall not be funded and shall be paid out of the general
assets of the Company.

The Plan shall pay to each covered Participant of the Retirement Plan, or
beneficiaries thereunder a benefit equal to the excess of:

               (1) the benefit that would have been accrued and vested under the
               Retirement Plan (as the same may be in effect from time to time)
               after December 31, 1988 as if the Retirement Plan did not contain
               the limitations imposed by section 415 or section 401(a)(17) of
               the Code, over

               (2) the benefit actually accrued under the Retirement Plan as
               amended to conform to such limitations, taking into account in
               any case any decision made regarding early or deferred retirement
               or optional methods of benefit payment.
<PAGE>

Vesting occurs in accordance with the vesting schedule of the Retirement Plan.

Notwithstanding the foregoing, qualifying compensation for the purposes of this
Plan shall be as defined under the provisions of the Retirement Plan, but, for
Plan Years beginning on or after January 1, 1994, any qualifying compensation in
excess of $300,000 shall be disregarded.

Additionally, any benefits accrued prior to the Effective Date (to the extent
not paid to the Participant) in the retirement benefit equalization plans
sponsored by the Company or its affiliates shall be converted to a benefit form
in this Plan in the same fashion in the same manner as if such benefits were
earned in the Retirement Plan.

Benefits payable to any person hereunder shall be paid at the same time and in
the same form as benefits payable to such person under the Retirement Plan, in
accordance with all the terms and conditions applicable to such benefits under
the Retirement Plan. Any beneficiary designation under the Retirement Plan or
election of form of benefits shall be deemed to be a beneficiary designation or
benefit form under this Plan.

Any benefits paid under this Plan are not subject to any special tax treatment
and are not eligible for rollover to any qualified plan or IRA.

V. General

The Plan may be amended or terminated at any time by the Board of Directors or
by the Senior Vice President, Human Resources, of the Travelers Group Inc.,
except that no such amendment or termination shall adversely affect the benefits
payable on account of any covered Participant of the Retirement Plan in respect
of benefits earned and vested prior to such amendment or termination.

The Plan shall be construed, administered and enforced according to the Employee
Retirement Income Security Act of 1974 and the laws of the State of New York.


                                       2


                                                                   Exhibit 10.18

                                                                  CONFORMED COPY

                         [Letterhead of Travelers Group]

January 13, 1997

Mr. Jon Madonna
300 East 56th Street, Apt. 18F
New York, New York  10022

Dear Jon:

We are pleased to offer you employment with Travelers Group Inc. ("Travelers")
as Vice Chairman reporting directly to Sanford I. Weill, Chairman and CEO.
Additionally, you will carry the title Vice Chairman, Travelers/Aetna Property
Casualty Corp. reporting directly to Robert Lipp, Chairman and CEO.

In this position, your base salary would be $25,000 semi-monthly ($600,000 per
annum). In addition, you will participate in the Management Bonus Program which
is discretionary and based on individual contribution and the performance of the
Company. In your case, the bonus for the calendar 1997 (expected to be paid in
early, 1998) will be guaranteed to be a minimum of $600,000. Thereafter you will
be eligible to participate in the Company's discretionary bonus program. Your
compensation will be subject to participation in the Travelers Group Capital
Accumulation Plan (CAP) which is in effect from time to time.

We will recommend to the Nominations and Compensation Committee of the Board of
Directors that you be granted a non-qualified stock option with a face value of
$10,000,000 (for instance, if the stock price is $45, shares = 222,222). The
actual price and therefore the actual number of shares would be determined by
the closing price on the day before the Board of Directors Meeting or the
closing price on the day before employment actually begins whichever is later.
The options would vest at a rate of 20% per year for 5 years.

As a member of the Travelers Group Planning Group, you are also eligible for an
annual subsidy of $10,000 for financial planning through Ayco.

Travelers Group is committed to a drug-free workplace. As such, this offer is
contingent upon your successful completion of a pre-employment drug test and a
satisfactory background investigation. We will call to arrange for an
appointment prior to your start date.

Travelers Group Inc. offers a comprehensive employee benefits program which
includes medical and dental coverage, life insurance, disability insurance,
retirement plan, and 401(k) savings plan. You are eligible to participate in
most of these plans on the first day your employment commences. An orientation
to company benefits and other services will be provided soon after you begin
employment.
<PAGE>

Page two

This letter describes Travelers Group Inc.'s offer of employment with our
Company. Any other discussions that you may have had with us are not part of our
offer unless they are described in this letter or in the attached Travelers
Group Principles of Employment which you should read carefully and sign, if
accepting our offer.

The federal government requires that you establish your employment eligibility
within three days of your actual employment. Therefore, please complete the
attached I-9 form and bring the requested documentation with you on your first
day.

We are confident that we can offer you a challenging and rewarding opportunity.
We look forward to your acceptance of our offer and hope to hear from you as
soon as possible. If you have any questions, please do not hesitate to contact
me.

Sincerely,


/s/ Barry L. Mannes

BLM/kjl

Attachments (2)

                                             /s/ Jon C. Madonna
                                             --------------------------------
                                             1-27-97
                                             --------------------------------
                                             DATE


                                                                   Exhibit 11.01

                      Travelers Group Inc. and Subsidiaries
                        Computation of Earnings Per Share
                   (In millions, except for per share amounts)

                                                   Year ended December 31,
                                               --------------------------------
                                                 1996        1995        1994
                                               --------    --------    --------
Earnings:
  Income from continuing operations            $  2,300    $  1,628    $  1,157
  Discontinued operations                            31         206         169
                                               --------    --------    --------
           Net income                          $  2,331    $  1,834    $  1,326

Preferred dividends - series A                      (24)        (24)        (24)
Preferred dividends - series B                       (3)         (7)         (7)
Preferred dividends - series C                      (31)        (18)        (17)
Preferred dividends - series D                      (35)        (35)        (35)
                                               --------    --------    --------
                                                    (93)        (84)        (83)

     Income applicable to common stock         $  2,238    $  1,750    $  1,243
                                               ========    ========    ========

Average shares:
  Common                                          611.7       612.8       630.8
  Warrants                                          3.3         1.1        --
  Assumed exercise of dilutive stock options       10.6         9.1         6.2
  Incremental shares - Capital Accumulation 
     Plan                                          13.2        11.8         7.0
                                               --------    --------    --------
                                                  638.8       634.8       644.0
                                               ========    ========    ========
Earnings Per Share:
  Continuing operations                        $   3.45    $   2.43    $   1.67
  Discontinued operations                          0.05        0.33        0.26
                                               --------    --------    --------
                                               $   3.50    $   2.76    $   1.93
                                               ========    ========    ========


Earnings per common share is computed after recognition of preferred stock
dividend requirements and is based on the weighted average number of shares
outstanding during the period after consideration of the dilutive effect of
common stock warrants and stock options and the incremental shares assumed
issued under the Capital Accumulation Plan and other restricted stock plans.
Fully diluted earnings per common share, assuming conversion of all outstanding
convertible preferred stock and the maximum dilutive effect of common stock
equivalents have not been presented because the effects are not material. The
fully diluted earnings per common share computation for the years ended December
31, 1996, 1995 and 1994 would entail adding the number of shares issuable on
conversion of the dilutive convertible preferred stock (5.0 million, 14.0
million and 6.8 million shares, respectively) and the incremental dilutive
effect of common stock equivalents (7.3 million, 10.5 million and 3.2 million
shares, respectively) to the number of shares included in the earnings per
common share calculation (resulting in 651.1 million, 659.3 million and 654.0
million shares, respectively) and eliminating the dividend requirements of the
dilutive convertible preferred stock ($11 million, $21 million and $7 million,
respectively).

All current and prior year information has been restated to reflect the
three-for-two stock split paid on May 24 and the four-for-three stock split paid
on November 22, 1996.



                                                                   Exhibit 12.01

                      Travelers Group Inc. and Subsidiaries
                Computation of Ratio of Earnings to Fixed Charges

                           ALL COMPANIES CONSOLIDATED
                            (In millions of dollars)

<TABLE>
<CAPTION>
                                                                                     Year ended December 31,
                                                                     ------------------------------------------------------
                                                                       1996       1995       1994       1993        1992
- ---------------------------------------------------------------------------------------------------------------------------
<S>                                                                  <C>        <C>        <C>        <C>         <C>     
Income from continuing operations before income taxes, minority
interests and cumulative effect of accounting changes ............   $  3,398   $  2,521   $  1,874   $  1,523    $  1,188

Elimination of undistributed equity earnings .....................       --         --         --         (116)        (26)

Pre-tax minority interest ........................................       --         --         --          (32)       --

Add:
  Interest .......................................................      2,259      1,956      1,284        707         674
  Interest portion of rentals ....................................        107        104        134         61          38
                                                                     --------   --------   --------   --------    --------

Income available for fixed charges ..............................    $  5,764   $  4,581   $  3,292   $  2,143    $  1,874
                                                                     ========   ========   ========   ========    ========

Fixed charges:
  Interest .......................................................   $  2,259   $  1,956   $  1,284   $    707    $    674
  Interest portion of rentals ....................................        107        104        134         61          38
                                                                     --------   --------   --------   --------    --------

Fixed charges ....................................................   $  2,366   $  2,060   $  1,418   $    768    $    712
                                                                     ========   ========   ========   ========    ========

Ratio of earnings to fixed charges ...............................      2.44x      2.22x      2.32x      2.79x       2.63x
                                                                     ========   ========   ========   ========    ========
</TABLE>



                                                        Exhibit 13.01

                      Travelers Group Inc. and Subsidiaries
                  FIVE-YEAR SUMMARY OF SELECTED FINANCIAL DATA

(In millions of dollars, except per share amounts)

<TABLE>
<CAPTION>
                                                          1996           1995          1994          1993           1992
                                                       ----------     ----------    ----------    ----------     ----------
<S>                                                    <C>            <C>           <C>           <C>            <C>       
Year Ended December 31, (1)
- ---------------------------
Total revenues                                         $   21,345     $   16,583    $   14,943    $    6,797     $    5,125
                                                       ==========     ==========    ==========    ==========     ==========

Income from continuing operations                      $    2,300     $    1,628    $    1,157    $      951     $      756
Discontinued operations                                        31            206           169          --             --
Cumulative effect of accounting changes (2)                  --             --            --             (35)           (28)
                                                       ==========     ==========    ==========    ==========     ==========
Net income                                             $    2,331     $    1,834    $    1,326    $      916     $      728
                                                       ==========     ==========    ==========    ==========     ==========

Return on average common stockholders' equity (3)            19.9%          18.3%         15.6%         18.4%          20.6%

At December 31, (1)
- -------------------
Total assets                                           $  151,067     $  113,916    $  114,641    $  101,290     $   24,151
Long-term debt                                         $   11,327     $    9,190    $    7,075    $    6,991     $    3,951
Redeemable preferred securities of subsidiary trusts   $    1,900           --            --            --             --
Stockholders' equity (4)                               $   13,085     $   11,710    $    8,640    $    9,326     $    4,229

Per common share data (5):
- -------------------------
Income from continuing operations                      $     3.45     $     2.43    $     1.67    $     1.94     $     1.67
Discontinued operations                                      0.05           0.33          0.26          --             --
Cumulative effect of accounting changes                      --             --            --           (0.07)         (0.06)
                                                       ----------     ----------    ----------    ----------     ----------
Net income                                             $     3.50     $     2.76    $     1.93    $     1.87     $     1.61
                                                       ==========     ==========    ==========    ==========     ==========

Cash dividends per common share (5)                    $    0.450     $    0.400    $    0.288    $    0.245     $    0.181
Book value per common share (5)                        $    19.47     $    17.25    $    12.39    $    13.03     $     8.85
Book value per common share, excluding
  FAS No. 115 adjustment (4,5)                         $    18.73    $    16.06     $    14.47

Other data:
- -----------
Average number of common shares
  and equivalents (millions) (5)                            638.8          634.8         644.0         475.6          445.6
Year-end common shares
  outstanding (millions) (5)                                637.6          632.5         633.0         654.2          444.0
Number of full-time employees                              56,200         47,600        52,000        60,000         16,000
</TABLE>

(1)  The results of Aetna P&C are included only from the date of acquisition,
     April 2, 1996. Results of operations prior to 1994 exclude the amounts of
     The Travelers Corporation (old Travelers), except that results for 1993
     include the Company's equity in earnings relating to the 27% interest
     purchased in December 1992. Results of operations include the Shearson
     Businesses from July 31, 1993, the date of acquisition (see Note 2 of Notes
     to Consolidated Financial Statements). Data relating to financial position
     for 1992 exclude old Travelers and the Shearson Businesses.

(2)  Cumulative effect of accounting changes in 1993 represent a change in
     accounting for postretirement benefits other than pensions and a change in
     accounting for postemployment benefits. Cumulative effect of accounting
     changes in 1992 represent a change in accounting for income taxes.

(3)  The return on average common stockholders' equity is calculated using
     income before the cumulative effect of accounting changes after deducting
     preferred stock dividend requirements.

(4)  Stockholders' equity at December 31, 1996 and 1995 reflects $469 million
     and $756 million, respectively, of net unrealized gains on investment
     securities and at December 31, 1994 reflects $1.3 billion of net unrealized
     losses on investment securities, pursuant to the adoption of FAS No. 115
     "Accounting for Certain Investments in Debt and Equity Securities" in 1994.

(5)  During 1996 the Company's Board of Directors declared stock splits payable
     in the form of stock dividends (three-for-two in January and four-for-three
     in October), which combined are the equivalent of a two-for-one stock
     split. Prior years' information has been restated to reflect the stock
     splits.
<PAGE>

                      Travelers Group Inc. and Subsidiaries
           MANAGEMENT'S DISCUSSION and ANALYSIS of FINANCIAL CONDITION
                            and RESULTS of OPERATIONS

Consolidated Results of Operations

<TABLE>
<CAPTION>
                                                                  Year Ended December 31,
                                                           ------------------------------------
(In millions, except per share amounts)                       1996         1995         1994
- -----------------------------------------------------------------------------------------------
<S>                                                        <C>          <C>          <C>       
Revenues                                                   $   21,345   $   16,583   $   14,943
                                                           ==========   ==========   ==========

Income from continuing operations                          $    2,300   $    1,628   $    1,157
Income from discontinued operations                                31          206          169
                                                           ==========   ==========   ==========
Net income                                                 $    2,331   $    1,834   $    1,326
                                                           ==========   ==========   ==========

Earnings per share*:
  Continuing operations                                    $     3.45   $     2.43   $     1.67
  Discontinued operations                                        0.05         0.33         0.26
                                                           ==========   ==========   ==========
Net income                                                 $     3.50   $     2.76   $     1.93
                                                           ==========   ==========   ==========

Weighted average number of common shares outstanding and
  common stock equivalents*                                     638.8        634.8        644.0
===============================================================================================
</TABLE>

*    During 1996 the Company's Board of Directors declared a three-for-two stock
     split in January and a four-for-three stock split in October (both payable
     in the form of stock dividends), which combined are the equivalent of a
     two-for-one stock split. Prior years' information has been restated to
     reflect the stock splits.

Overview

Consolidated results of operations include the accounts of Travelers Group Inc.
(TRV) and its subsidiaries (collectively, the Company). As discussed in Note 2
of Notes to Consolidated Financial Statements, on April 2, 1996, Travelers
Property Casualty Corp. (formerly Travelers/Aetna Property Casualty Corp.)
(TAP), an indirect majority-owned subsidiary of TRV, acquired the domestic
property and casualty insurance subsidiaries of Aetna Services Inc. (formerly
Aetna Life and Casualty Company) (Aetna P&C) for approximately $4.16 billion in
cash. This acquisition was financed in part by the issuance by TAP of common
stock resulting in a minority interest in TAP of approximately 18%. The
acquisition was accounted for under the purchase method of accounting and,
accordingly, the consolidated financial statements include the results of Aetna
P&C's operations only from the date of acquisition. TAP also owns The Travelers
Indemnity Company (Travelers Indemnity). Travelers Indemnity along with Aetna
P&C, are the primary vehicles through which the Company engages in the property
and casualty insurance business.

Results of Operations

Income from continuing operations for the year ended December 31, 1996 was
$2.300 billion compared to $1.628 billion in 1995 and $1.157 billion in 1994.
Included in income from continuing operations for the years ended December 31,
1996, 1995 and 1994 are net after-tax gains (losses) of $70 million, $74 million
and $(4) million, respectively, as follows:


                                  2
<PAGE>

1996
- ----
o    $346 million (after minority interest) charge for reserve adjustments and
     restructuring costs related to the acquisition of Aetna P&C;
o    $363 million gain from the sale of Class A Common Stock by TAP;
o    $26 million net gain from the disposition of investment advisory
     affiliates; and
o    $27 million (after minority interest) of reported investment portfolio
     gains.

1995
- ----
o    $13 million provision for loss on disposition of an affiliate; and
o    $87 million of reported investment portfolio gains.

1994
- ----
o    $79 million gain on the sales of subsidiaries and affiliates; and
o    $83 million of reported investment portfolio losses.

Excluding these items, income from continuing operations for 1996 increased $676
million to $2.230 billion, or 44%, over 1995, primarily reflecting improved
performance at Smith Barney, the inclusion of the property and casualty business
acquired from Aetna Services Inc. and increased earnings in the Life Insurance
segment.

On the same basis, income from continuing operations for 1995 increased $393
million to $1.554 billion, or 34%, over 1994, reflecting improved performance at
all operating units, particularly at Smith Barney.

The following discussion presents in more detail each segment's operating
performance.

Investment Services

<TABLE>
<CAPTION>
                                                                   Year Ended December 31,
                                       ------------------------------------------------------------------------------
                                                1996                        1995                        1994
                                       ------------------------------------------------------------------------------
                                                       Net                         Net                         Net
(millions)                             Revenues       Income       Revenues       Income       Revenues       Income
- ---------------------------------------------------------------------------------------------------------------------
<S>                                    <C>           <C>           <C>           <C>           <C>           <C>     
Smith Barney (1)                       $  7,802      $    889      $  6,808      $    599      $  5,534      $    390
Mutual funds and asset management          --            --            --            --             156            32
- ---------------------------------------------------------------------------------------------------------------------
Total Investment Services              $  7,802      $    889      $  6,808      $    599      $  5,690      $    422
=====================================================================================================================
</TABLE>

(1)  Net income for 1994 includes a $21 million after-tax gain from the sale of
     the interest in HG Asia.

In 1994 mutual funds and asset management sub-segment included the limited
partnership interest in RCM Capital Management, a California Limited Partnership
(RCM) and the operations of American Capital Management & Research, Inc.
(American Capital) through its date of sale in December 1994. RCM is reported as
part of Corporate and Other in 1995 and through its date of sale in 1996.

Smith Barney

Earnings for 1996 increased 48% to $889 million compared to $599 million in
1995. This increase is attributable to continued strength in the financial
markets in 1996 as the Dow Jones Industrial Average reached record levels
throughout the year as well as improved performance in most product categories.
Return on equity reached 34.5% for 1996, up from 24.7% for 1995 and 16.4% for
1994 (excluding the $21 million gain on HG Asia) and continues to be among the
highest of Smith Barney's industry peer group. Pre-tax profit margins increased
to 23.2% for 1996 compared to 18.9% in 1995 and 13.5% in 1994. Excluding the $21
million gain in 1994, Smith 


                                       2
<PAGE>

Barney's 1995 earnings increased 63% over 1994 reflecting an improved operating
environment in the securities markets during 1995.

Smith Barney Revenues

                                                   Year Ended December 31,
- --------------------------------------------------------------------------------
(millions)                                     1996          1995          1994
- --------------------------------------------------------------------------------
Commissions                                 $  2,250      $  2,008      $  1,800
Asset management fees                          1,349         1,052           941
Investment banking                             1,148           847           680
Principal trading                                990         1,016           900
Interest income, net*                            419           377           329
Other income                                     139           134           114
- --------------------------------------------------------------------------------
Net revenues*                               $  6,295      $  5,434      $  4,764
================================================================================

*     Net of interest expense of $1,507 million, $1,374 million and $770 million
      in 1996, 1995 and 1994, respectively. Revenues included in the
      consolidated statement of income are before deductions for interest
      expense.

Revenues, net of interest expense, rose 16% to $6.295 billion for 1996 compared
to $5.434 billion in 1995. Revenues, net of interest expense rose 14% in 1995
compared to $4.764 billion in 1994. Commission revenues increased 12% in 1996 to
$2.250 billion, primarily as a result of higher activity in listed and
over-the-counter securities, as well as increased insurance and annuity sales.
Commission revenues increased by 12% to $2.008 billion in 1995 compared to
$1.800 billion in 1994. The increase reflects higher activity in listed and
over-the-counter securities and options markets, offset by declines in futures
and mutual funds. Annualized retail gross production per Financial Consultant in
1996 rose 16% to $354,000. Smith Barney currently has approximately 10,400
registered Financial Consultants working out of 450 domestic retail offices.

Asset management fees rose 28% in 1996 to a record $1.349 billion, reflecting
growth in money market funds, mutual funds, institutional managed accounts,
retail WRAP accounts, and other fee-based businesses. Internally managed assets
reached a record $111.8 billion at year-end 1996, up 16% from 1995. Asset
management fees were $1.052 billion in 1995 compared to $941 million in 1994. At
December 31, 1995, Smith Barney had internally managed assets of $96.2 billion,
up from $78.0 billion at year-end 1994. The increase in asset management
revenues in 1995 also reflects fees associated with bringing in-house all the
administrative functions for proprietary mutual funds and money funds during the
latter part of 1995.

Investment banking revenues increased 36% to $1.148 billion for 1996, reflecting
strong volume in high grade debt, high yield and public finance underwritings.
Investment banking revenues increased 25% to $847 million in 1995 compared to
$680 million in 1994, reflecting strong volume in equity, unit trust, high yield
and high grade corporate debt underwritings, as well as merger and acquisition
fees.

Principal trading revenues during 1996 decreased 3% to $990 million for the year
compared to the 1995 period, largely as a result of a decline in taxable fixed
income trading revenues and was partially offset by gains in equity trading.
Principal trading revenues increased 13% to $1.016 billion in 1995 compared to
$900 million in 1994, with particularly strong results in equities and taxable
fixed income offset by a decline in municipal trading revenues.

Net interest income reached $419 million in 1996, up 11% from the 1995 period.
The increase is primarily due to increased margin lending to clients and
increased taxable fixed income inventories. Net interest income was $377 million
in 1995, up from $329 million in 1994, as a result of higher levels of
interest-earning net assets.


                                       3
<PAGE>

Total expenses, excluding interest, increased 10% to $4.832 billion in 1996 as
compared to $4.406 billion in 1995. This increase was primarily a result of
higher production-related employee compensation and benefits expense which
increased 10% to $3.522 billion in 1996 compared to $3.193 billion in 1995.
Expenses other than interest and employee compensation and benefits were $1.310
billion in 1996 compared to $1.213 billion in 1995. The firm continues to focus
on controlling fixed expenses, and currently has one of the industry's lowest
ratios of non-compensation expense to net revenues, which stood at 20.8% for
1996. The number of non-production related employees decreased 3% during 1996.
Total expenses, excluding interest, increased 7% to $4.406 billion in 1995 as
compared to $4.118 billion in 1994. This increase was driven by higher
production-related Financial Consultant compensation and other employee
compensation and benefits expense, which increased 8% to $3.193 billion in the
1995 period, as compared to $2.953 billion in 1994. Expenses other than interest
and employee compensation and benefits were $1.213 billion in the 1995 period
compared to $1.165 billion in 1994. However, during 1995 the number of
non-production employees and the level of fixed expenses continued the downward
trend that began in the fourth quarter of 1994.

Assets Under Management

                                                             At December 31,
                                                         -----------------------
(billions)                                                 1996           1995
- --------------------------------------------------------------------------------
Smith Barney                                             $  111.8       $   96.2
Travelers Life and Annuity (1)                               21.5           22.1
- --------------------------------------------------------------------------------
Total Assets Under Management                            $  133.3       $  118.3
================================================================================

(1)  Part of the Life Insurance Services segment.

Asset Quality -- Smith Barney's assets at December 31, 1996 were approximately
$51.2 billion, consisting primarily of highly liquid marketable securities and
collateralized receivables. About 49% of these assets were related to
collateralized financing transactions where U.S. Government and mortgage-backed
securities are bought, borrowed, sold and lent in generally offsetting amounts.
Another 24% represented inventories of securities primarily needed to meet
customer demand. A significant portion of the remainder of the assets
represented receivables from brokers, dealers and customers that relate to
securities transactions in the process of being settled. The carrying values of
the majority of Smith Barney's securities inventories are adjusted daily to
reflect current prices. See Notes 1, 6, 7 and 8 of Notes to Consolidated
Financial Statements for a further description of these assets. See Note 19 of
Notes to Consolidated Financial Statements for a description of Smith Barney's
activities in derivative financial instruments, which it uses primarily to
facilitate customer transactions.

At December 31, 1996 Smith Barney's exposure to high-yield positions and
"bridge" loans was not material. Smith Barney's assets to equity ratio at
December 31, 1996 was 18.6 to 1 compared to 16.6 to 1 at December 31, 1995.
Management believes this is a conservative leverage level and one that allows
for the prospects for future growth.

Smith Barney's assets are financed through a number of sources including long
and short-term credit facilities, the financing transactions described above and
payables to brokers, dealers and customers.

Outlook -- Smith Barney's business is significantly affected by the levels of
activity in the securities markets, which in turn are influenced by the level
and trend of interest rates, the general state of the economy and the national
and worldwide political environments, among other factors. An increasing
interest rate environment could have an adverse impact on Smith Barney's
businesses, including commissions (which are linked in part to the economic
attractiveness of securities relative to time deposits) and investment banking
(which is affected by the relative benefit to corporations and public entities
of issuing public debt and/or equity versus other avenues for


                                       4
<PAGE>

raising capital). A declining interest rate environment could favorably
influence Smith Barney's business. Smith Barney's asset management business
provides a more predictable and steady income stream than its other businesses.
Smith Barney continues to maintain tight expense controls which management
believes will help the firm weather periodic downturns in market conditions.

Consumer Finance Services

<TABLE>
<CAPTION>
                                                          Year Ended December 31,
                               ------------------------------------------------------------------------------
                                        1996                        1995                        1994
- -------------------------------------------------------------------------------------------------------------
                                               Net                         Net                         Net
 (millions)                    Revenues       Income       Revenues       Income       Revenues       Income
- -------------------------------------------------------------------------------------------------------------
<S>                            <C>           <C>           <C>           <C>           <C>           <C>     
Consumer Finance Services      $  1,411      $    223      $  1,354      $    246      $  1,239      $    227
=============================================================================================================
</TABLE>

Despite strong growth in receivables during the second half of 1996, net income
in 1996 was lower than 1995, as expected, driven by a higher provision for loan
losses reflecting industry trends associated with personal bankruptcies.
Consumer finance receivables rose to $8.071 billion at December 31, 1996, a 12%
increase from year-end 1995. This growth occurred primarily in real estate loan
and personal loan products generated by Commercial Credit's branch office
network and through Primerica Financial Services (PFS).

Consumer Finance net income in 1995 increased by 9% over 1994, primarily
reflecting a 7% increase in average receivables outstanding highlighted by an
11% increase in personal loan average receivables outstanding, which is the
highest margin product line.

While total interest margin increased from the 1995 period due to the increase
in the portfolio, average net interest margin declined 15 basis points in 1996
to 8.64% from 8.79% in 1995, reflecting a decline to 15.24% from 15.64% in the
average yield, partially offset by a decrease in cost of funds. The decline in
average yield was due to the run-off of older, higher yielding real estate
loans, growth in lower yielding higher quality first mortgage real estate loans
and higher levels of non-accruing personal loans. The average yield on
receivables outstanding was 15.41% in 1994, and average net interest margin was
8.76%.

Consumer Finance borrows from the corporate treasury operations of Commercial
Credit Company (CCC), a major holding company subsidiary of TRV that raises
funds externally. For fixed rate loan products, Consumer Finance is charged
agreed-upon rates that generally have been set within a narrow range and
approximated 7% in 1996, 1995 and 1994. For variable rate loan products,
Consumer Finance is charged rates based on prevailing short-term rates. CCC's
actual cost of funds may be higher or lower than rates charged to Consumer
Finance, with the difference reflected in the Corporate and Other segment.

Delinquencies in excess of 60 days rose to 2.38% at December 31, 1996 compared
to 2.14% at December 31, 1995, versus the historically low level of 1.88% in
1994. Correspondingly, the charge-off rate, which had been at record low levels
in 1994, moved higher in 1996 and 1995 -- reaching 2.91% in 1996 and 2.28% in
1995 versus 2.08% in 1994. This increase in delinquencies and charge-offs
reflects a continued high level of personal bankruptcies, a national trend that
shows no indication of reversing itself.

The allowance for credit losses as a percentage of net outstandings was 2.97% at
year-end 1996 compared to 2.66% at year-end 1995 and 2.64% at year-end 1994.

The total number of offices at year-end 1996 stood at 859, which includes the
addition of 10 offices from the first quarter 1996 acquisition of Hawaii-based
Servco Financial Corp. During the year the Company completed its conversion of
27 existing retail offices into $.M.A.R.T.-SM- Solution Centers -- devoted
exclusively to servicing the segment's growing business of underwriting real
estate loans for PFS.


                                       5
<PAGE>

                                                          As of, or for, the
                                                        Year Ended December 31,
                                                       -------------------------
                                                       1996      1995      1994
                                                       -------------------------
Allowance for credit losses as a %
  of net outstandings                                  2.97%     2.66%     2.64%

Charge-off rate for the year                           2.91%     2.28%     2.08%

60 + days past due on a contractual basis as a %
  of gross consumer finance receivables at year-end    2.38%     2.14%     1.88%

Insurance subsidiaries of the Company provide credit life, health and property
insurance to Consumer Finance customers. Premiums earned were $155 million in
1996, $139 million in 1995 and $115 million in 1994. The increase in premiums
year-over-year is the result of growth in receivables and expanded availability
of certain products in additional states.

Asset Quality -- Consumer Finance assets totaled approximately $9.1 billion at
December 31, 1996, of which $7.9 billion, or 87%, represented the net consumer
finance receivables (including accrued interest and the allowance for credit
losses). These receivables were predominantly residential real estate-secured
loans and personal loans. Receivable quality depends on the likelihood of
repayment. The Company seeks to reduce its risks by focusing on individual
lending, making a greater number of smaller loans than would be practical in
commercial markets, and maintaining disciplined control over the underwriting
process. The Company has a geographically diverse portfolio as described in Note
9 of Notes to Consolidated Financial Statements. The Company believes that its
loss reserves on the consumer finance receivables are appropriate given current
circumstances. If the charge-off and delinquency rates continue to increase, the
Company would anticipate increasing the loss reserves.

Of the remaining Consumer Finance assets, approximately $755 million were
investments of insurance subsidiaries, including $629 million of fixed income
securities and $69 million of short-term investments with a weighted average
quality rating of A1.

Outlook -- The Consumer Finance results during 1996 continued to be influenced
by a higher level of loan losses, as a result of a higher level of personal
bankruptcies. Also, near-term earnings for Consumer Finance are expected to be
affected by establishing reserves on new business and a higher level of
expenses, as the Company implements additional investments in marketing,
training and systems enhancements in order to capitalize on future growth
opportunities. Consumer Finance is also affected by the interest rate
environment and general economic conditions. Although the lower interest rate
environment, should it continue, is not expected to have a material effect on
Consumer Finance yields, it has resulted in modest downward pressure on interest
rates charged on new receivables secured by real estate. For the Company
overall, however, these trends would be offset by the lower costs of funds in
such an environment. From time to time low interest rates combined with
aggressive competitor pricing may increase the likelihood of prepayments of
mortgages loans. This impact has been mitigated by a number of programs
instituted by the Company including those designed to attract first mortgage
business. Continued low interest rates could result in a reduction of the
interest rates that CCC charges Consumer Finance on borrowed funds.


                                       6
<PAGE>

Life Insurance Services

<TABLE>
<CAPTION>
                                                                 Year Ended December 31,
                                      ------------------------------------------------------------------------------
                                               1996                        1995                        1994
- --------------------------------------------------------------------------------------------------------------------
                                                      Net                         Net                         Net
(millions)                            Revenues       Income       Revenues       Income       Revenues       Income
- --------------------------------------------------------------------------------------------------------------------
<S>                                   <C>           <C>           <C>           <C>           <C>           <C>     
Travelers Life and Annuity (1)        $  2,339      $    371      $  2,502      $    330      $  2,198      $    211
Primerica Financial Services (2)         1,426           282         1,356           251         1,290           210
- --------------------------------------------------------------------------------------------------------------------
Total Life Insurance Services         $  3,765      $    653      $  3,858      $    581      $  3,488      $    421
====================================================================================================================
</TABLE>

(1)  Net income includes $11 million, $48 million and $1 million of reported
     investment portfolio gains in 1996, 1995 and 1994, respectively.

(2)  Net income includes $9 million, $20 million and $7 million of reported
     investment portfolio gains in 1996, 1995 and 1994, respectively, and in
     1996 a portion of the gain ($4 million) from the disposition of RCM.

Travelers Life and Annuity

Travelers Life and Annuity consists of annuity, life and health products
marketed by The Travelers Insurance Company (TIC) under the Travelers name and
the individual accident and health operations of Transport Life (through
September 29, 1995 -- the date of spin-off). Among the range of products offered
are individual universal and term life and long-term care insurance, payout
annuities and fixed and variable deferred annuities to individuals and small
businesses and group pension deposit products, including guaranteed investment
contracts and annuities for employer-sponsored retirement and savings plans.
These products are primarily marketed through The Copeland Companies (Copeland),
an indirect wholly owned subsidiary of TIC, Smith Barney Financial Consultants
and a core group of approximately 500 independent agencies. The majority of the
annuity business and a substantial portion of the life business written by
Travelers Life and Annuity is accounted for as investment contracts, with the
result that the premium deposits collected are not included in revenues.

Earnings before portfolio gains increased 28% to $360 million in 1996, compared
to $282 million in 1995 and 34% from 1995 to 1994. Improved earnings during 1996
were largely driven by strong investment income, reflecting repositioning of the
investment portfolio over the past year. In addition, earnings benefited from
the reinvestment of the proceeds from the sale of the Company's interest in
MetraHealth in the 1995 fourth quarter, partially offset by the loss of earnings
from Transport Life, which was spun off to TRV stockholders in September 1995.
Also offsetting this increase were higher expenses, a portion of which relates
to higher corporate expense allocations of amounts previously absorbed in other
segments. Earnings growth attributable to strong sales of recently introduced
products -- including less capital-intensive variable life insurance and
annuities -- was partially offset by the gradual decline in the amount of higher
margin business written several years ago.

Improved sales through Copeland, Smith Barney Financial Consultants, and a
nationwide network of independent agents, reflect the ongoing effort to build
market share by strengthening relationships in key distribution channels. Future
sales should also benefit from Standard & Poor's recently announced upgrading of
The Travelers Insurance Company's claims paying ability to AA- ("Excellent").

Deferred annuity policyholder account balances and benefit reserves grew to
$13.2 billion at year-end 1996, up from $11.3 billion at year-end 1995 and $9.5
billion at year-end 1994. Net written premiums and deposits, which benefited in
1996 from a continuation of the strong fourth quarter 1995 Smith Barney
marketing initiative, were $1.991 billion in 1996 compared to $1.649 billion in
1995 and $1.262 billion in 1994 (excluding Transport Life).

Payout and group annuity account balances and reserves declined to $10.9 billion
at year-end 1996, compared to $12.0 billion at year-end 1995 and $13.6 billion
at year-end 1994, reflecting run-off of low margin guaranteed


                                       7
<PAGE>

investment contracts written in prior years. Net written premiums and deposits
(excluding those of affiliates) rose to $1.201 billion in 1996 from $1.085
billion in 1995 and $818 million in 1994.

Net written premiums and deposits for individual life insurance rose 17% in 1996
to $291.4 million from $249.3 million in 1995 and $282 million in 1994
(excluding Transport Life, which was spun off in September 1995). Life insurance
in force was $50.4 billion at December 31, 1996, up from $49.2 billion at
year-end 1995 and $48.4 billion at year-end 1994 (excluding Transport Life).

Net written premiums for the growing Long Term Care insurance line reached
$127.7 million for 1996 compared to $88.2 million in 1995 and $61.3 million in
1994.

Outlook -- Travelers Life and Annuity should benefit from growth in the aging
population who are becoming more focused on the need to accumulate adequate
savings for retirement, to protect these savings and to plan for the transfer of
wealth to the next generation. Travelers Life and Annuity is well-positioned to
take advantage of the favorable long-term demographic trends through its strong
financial position, widespread brand name recognition and broad array of
competitive life, annuity and long-term care insurance products sold through the
three established distribution channels.

However, competition in both product pricing and customer service is
intensifying. While there has been some consolidation within the industry, other
financial services organizations are increasingly involved in the sale and/or
distribution of insurance products. Deregulation of the banking industry,
including possible reform of restrictions on entry into the insurance business,
will likely accelerate this trend. Also, the annuities business is interest
sensitive, and swings in interest rates could influence sales and retention of
in force policies. In order to strengthen its competitive position, Travelers
Life and Annuity expects to maintain a current product portfolio, further
diversify its distribution channels, and retain its healthy financial position
through strong sales growth and maintenance of an efficient cost structure.

Primerica Financial Services

Earnings before portfolio gains and the gain on disposition of RCM increased 16%
over 1995 and 14% from 1995 to 1994. This growth reflects higher sales of mutual
funds and consumer loans as well as continued growth in life insurance in force
and improving life insurance margins.

New term life insurance sales were $52.0 billion in face amount for 1996,
compared to $53.0 billion in 1995, and $57.4 billion in 1994. The number of
policies issued was 247,600 in 1996, compared to 266,600 in 1995, and 299,400 in
1994, consistent with the industry-wide downturn in new life insurance sales for
these periods. During this time, PFS has focused upon the strategic expansion of
its business beyond life insurance and now offers a greater variety of financial
products and services, delivered through its sales force. Life insurance in
force at year-end 1996 reached $359.9 billion, up from $348.2 billion at
year-end 1995 and $335.0 billion at year-end 1994, and continued to reflect good
policy persistency.

PFS has traditionally offered mutual funds to customers as a means to invest the
relative savings realized through the purchase of term life insurance as
compared to traditional whole life insurance. Sales of mutual funds were $2.327
billion in 1996 compared to $1.551 billion in 1995 and $1.622 billion in 1994.
Approximately 37% of initial U.S. sales in 1996 were from the Smith Barney
products, predominantly the Concert Series-SM- which PFS first introduced to its
market in March 1996. Loan receivables from the $.M.A.R.T. (real-estate loans)
and $.A.F.E. (personal loans) products of Consumer Finance, which are reflected
in the assets of Consumer Finance, continued to advance during the year and were
$1.524 billion at December 31, 1996 compared to $1.258 billion at December 31,
1995, and $1.107 billion at December 31, 1994. PFS's Secure property and
casualty insurance product (automobile and homeowners insurance) -- issued
through Travelers Property Casualty Corp. -- continues to experience healthy
growth in applications and policies and currently has been introduced in 37
states. More than 6,300 agents are licensed to sell this product.


                                       8
<PAGE>

Outlook -- Over the last few years, programs including sales and product
training were begun that are designed to maintain high compliance standards,
increase the number of producing agents and customer contacts and, ultimately,
increase production levels. Additionally, increased effort has been made to
provide all PFS customers full access to all PFS marketed lines. Insurance in
force is continuing to grow and the number of producing agents is stable. A
continuation of these trends could positively influence future operations. PFS
continues to expand cross-selling with other Company subsidiaries of products
such as loans, mutual funds and, most recently, property and casualty insurance
(automobile and homeowners).

Property & Casualty Insurance Services

<TABLE>
<CAPTION>
                                                                     Year Ended December 31,
                                      ----------------------------------------------------------------------------------
                                                   1996                        1995                        1994
- ------------------------------------------------------------------------------------------------------------------------
                                                          Net                          Net                         Net
(millions)                               Revenues       Income        Revenues       Income       Revenues       Income
- ------------------------------------------------------------------------------------------------------------------------
<S>                                      <C>           <C>            <C>           <C>           <C>           <C>     
Commercial Lines (1)                     $  5,528      $    215       $  3,063      $    343      $  3,058      $    146
Personal Lines (2)                          2,685           281          1,482           110         1,480           103
Financing Costs and Other                      11           (87)          --            --            --            --
  Minority Interest                          --             (47)          --            --            --            --
- ------------------------------------------------------------------------------------------------------------------------
Total Property & Casualty Insurance
  Services                               $  8,224      $    362       $  4,545      $    453      $  4,538      $    249
========================================================================================================================
</TABLE>
(1)  Net income includes $21 million and $36 million of reported investment
     portfolio gains in 1996 and 1995, respectively, and $73 million of reported
     investment portfolio losses in 1994 and $453 million of charges in 1996
     related to the acquisition of Aetna P&C.

(2)  Net income includes $5 million of reported investment portfolio losses in
     1996, $6 million of reported investment portfolio gains in 1995 and $18
     million of reported investment portfolio losses in 1994. 1996 also benefits
     from $31 million of adjustments related to the acquisition of Aetna P&C.
     1994 also includes a $19 million gain from the sale of Bankers and Shippers
     Insurance Company.

Segment earnings include the property and casualty operations of Aetna P&C for
periods subsequent to April 2, 1996. Certain production statistics related to
Aetna P&C operations are provided for comparative purposes for periods prior to
April 2, 1996 and are not reflected in such prior period revenues or operating
results.

As previously indicated, TAP incurred charges during 1996 related to the
acquisition and integration of Aetna P&C. These charges resulted primarily from
anticipated costs of the merger and the application of Travelers strategies,
policies and practices to Aetna P&C reserves. The charges include:

     o    $229.1 million after tax and minority interest ($430 million before
          tax and minority interest) in reserve increases, net of reinsurance,
          related primarily to cumulative injury claims other than asbestos
          (CIOTA);

     o    $98.6 million after tax and minority interest ($185 million before tax
          and minority interest) in provisions for reinsurance recoverable and
          other receivables; and

     o    $18.7 million after tax and minority interest ($35 million before tax
          and minority interest) provision for lease and severance costs of
          Travelers Indemnity related to the restructuring plan for the merger.

Commercial Lines

Earnings before portfolio gains/losses and acquisition-related charges increased
111% to $647 million in 1996 from $307 million in 1995, primarily reflecting
income from the acquisition of Aetna P&C, the emerging benefits of expense
reduction initiatives associated with the integration of the two companies and
strong investment 


                                       9
<PAGE>

income. Earnings before portfolio gains/losses increased 40% to $307 million in
1995 compared to $219 million in 1994. The improvement relative to 1994
primarily resulted from an increase in net investment income and improved loss
trends in the workers' compensation line.

Commercial Lines net written premiums were $4.084 billion in 1996 (excluding a
one-time adjustment associated with a reinsurance transaction) compared to
$2.309 billion in 1995 and $2.391 billion in 1994. Premium equivalents for 1996
were $2.596 billion compared to $2.821 billion in 1995 and $2.990 billion in
1994. Premium equivalents, which are associated largely with National Accounts,
represent estimates of premiums that customers would have been charged under a
fully insured arrangement and do not represent actual premium revenues.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Commercial Lines net written premiums for
1996 totaled $4.690 billion, compared to $5.144 billion for 1995 and $5.481
billion in 1994. These decreases reflect the highly competitive marketplace and
the Company's selective underwriting. On the same combined total basis, premium
equivalents for 1996 totaled $2.712 billion, compared to $3.458 billion in 1995.
The decrease in premium equivalents reflects a depopulation of involuntary pools
as the loss experience of workers' compensation improves and insureds move to
voluntary markets, the Company's selective renewal activity to address the
competitive pricing environment and its continued success in lowering workers'
compensation losses of customers. Premium equivalents of $2.990 billion for 1994
does not include Aetna P&C. (Historically, Aetna P&C did not track premium
equivalents and such amounts are not available for 1994).

A significant component of Commercial Lines is National Accounts, which works
with national brokers and regional agents providing insurance coverages and
services, primarily workers' compensation, mainly to large corporations.
National Accounts also includes the alternative market business which covers
primarily workers' compensation products and services. National Accounts' net
written premiums for 1996 (excluding a one-time adjustment associated with a
reinsurance transaction) were $803 million compared to $703 million in 1995 and
$835 million in 1994. The 1996 increase reflects the acquisition of Aetna P&C,
partially offset by the Company's selective renewal activity and the highly
competitive marketplace. The 1995 decline reflects selective renewal activity in
response to the competitive pricing environment and the highly competitive
marketplace. National Account premium equivalents were $2.526 billion in 1996
compared to $2.779 billion in 1995 and $2.959 billion in 1994. The decrease in
premium equivalents in 1996 and 1995 reflects a depopulation of involuntary
pools as the loss experience of workers' compensation improves and insureds move
to voluntary markets, the Company's selective renewal activity in response to
the competitive pricing environment and its continued success in lowering
workers' compensation losses of customers.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), National Accounts net written premiums of
$874 million in 1996 decreased $318 million from 1995. Net written premiums of
$1.192 billion in 1995 decreased $312 million from 1994. The 1996 and 1995
decreases reflect the Company's selective renewal activity and the highly
competitive marketplace. On the same combined total basis, National Accounts
premium equivalents of $2.625 billion for 1996 were $733 million below 1995. The
decrease in premium equivalents in 1996 reflects a depopulation of involuntary
pools as the loss experience of workers' compensation improves and insureds move
to voluntary markets, the Company's selective renewal activity to address the
competitive pricing environment and its continued success in lowering workers'
compensation losses of customers.

For 1996 National Accounts new business, including both premiums and premium
equivalents, was $389 million compared to $444 million in 1995 and $325 million
in 1994. This decrease, despite the Aetna acquisition, is due to the highly
competitive marketplace. The National Accounts business retention ratio dropped
to 82% in 1996 from 84% in 1995 and 88% in 1994. The new business and retention
ratio declines in 1996 reflect the Company's selective renewal activity and the
highly competitive marketplace.


                                       10
<PAGE>

Commercial Accounts serves mid-sized businesses through a network of independent
agents and brokers. Commercial Accounts' net written premiums were $1.485
billion in 1996 compared to $730 million in 1995 and $791 million in 1994. The
increase in 1996 compared to 1995 reflects the acquisition of Aetna P&C,
marginally offset by the highly competitive market, where Commercial Accounts
has continued to be more selective in renewal activity. Programs designed to
leverage underwriting experience in specific industries have demonstrated
continued growth. Commercial Accounts premium equivalents were $69 million in
1996 compared to $41 million in 1995 and $31 million in 1994.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Commercial Accounts net written premiums of
$1.725 billion for 1996 were $137 million below 1995 premium levels, which were
$266 million below 1994 premium levels. The decrease in 1996 and 1995 in net
written premiums is due to the highly competitive marketplace, the Company's
selective underwriting and the continued softness in guaranteed cost products.
The decrease in 1995 compared to 1994 in net written premiums was partly offset
by the continued growth in Commercial Accounts' industry-specific programs and
in retrospectively rated policies and other loss-responsive products. On the
same combined total basis, Commercial Accounts premium equivalents of $87
million in 1996 were $13 million below 1995 due to the competitive marketplace.

During 1996, new business in Commercial Accounts was $360 million compared to
$269 million in 1995 and $207 million in 1994. The 1996 increase in new
businesses is due to the acquisition of Aetna P&C. The Commercial Accounts
business retention ratio was 72% in 1996 compared to 73% in 1995 and 79% in
1994. These retention ratios reflect Commercial Accounts selective underwriting
policy. Commercial Accounts continues to focus on industry specific programs
which meet strict underwriting guidelines.

Select Accounts serves small businesses through a network of independent agents.
Select Accounts net written premiums were $1.191 billion in 1996 compared to
$542 million in 1995 and $466 million in 1994. The increase in 1996 reflects the
acquisition of Aetna P&C.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Select Accounts net written premiums of
$1.412 billion for 1996 were $54 million lower than 1995. This decrease reflects
the highly competitive marketplace and the Company's selective underwriting.
Select Accounts net written premiums of $1.466 billion for 1995 were $173
million above 1994 premium levels, due primarily to an increase in new business.

New premium business in Select Accounts was $276 million in 1996 compared to
$131 million in 1995 and $112 million in 1994. The 1996 increase in new premium
business is due to the acquisition of Aetna P&C. The Select Accounts business
retention ratio was 78% in 1996 compared to 75% in 1995 and 73% in 1994. The
increase in the 1996 business retention ratio reflects the industry and product
line expertise of the combined company.

Specialty Accounts markets products to national, midsize and small customers and
distributes them through both wholesale brokers and retail agents and brokers
throughout the United States. Specialty Accounts net written premiums were $605
million in 1996 compared to $334 million in 1995 and $299 million in 1994. The
growth in 1996 is primarily attributable to the acquisition of the Aetna P&C
Bond business, the net written premiums of which were $210 million since the
date of acquisition.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Specialty Accounts net written premiums for
1996 were $679 million compared to $624 million in 1995, and was $556 million in
1994. The 1996 increase compared to 1995 is due to increases in directors' and
officers' liability insurance and errors and omissions coverages.

Catastrophe losses, net of tax and reinsurance, were $31 million in 1996
compared to $7 million in 1995 and $30 million in 1994. Catastrophe losses in
1996 were primarily due to Hurricane Fran and December storms on the West Coast.
The 1994 catastrophe losses were due to winter storms in the first quarter of
1994.


                                       11
<PAGE>

The statutory combined ratio for Commercial Lines for 1996 was 128.1% compared
to 105.0% in 1995 and 124.7% in 1994. The GAAP combined ratio for Commercial
Lines for 1996 was 125.4% compared to 102.2% in 1995 and 107.9% in 1994.

GAAP combined ratios for Commercial Lines differ from statutory combined ratios
primarily due to differences in reporting of revenues and expenses related to
service business, including servicing of residual market pools and deductible
policies. In addition, in 1996, GAAP combined ratios for Commercial Lines differ
from statutory combined ratios due to certain purchase accounting adjustments
recorded in connection with the Aetna P&C acquisition resulting in a charge to
statutory expenses, but not GAAP expenses.

The increase in the 1996 statutory and GAAP combined ratios for Commercial Lines
compared to 1995 was primarily attributable to the charges taken in 1996 related
to the acquisition and integration of Aetna P&C. Excluding these amounts, the
statutory and GAAP combined ratios before policyholder dividends for 1996 would
have been 109.3% and 109.6%, respectively. The increase in the 1996 statutory
and GAAP combined ratios excluding acquisition-related charges compared to the
1995 statutory and GAAP combined ratios is primarily due to the inclusion in
1996 of Aetna P&C's results. Aetna P&C historically has had a higher
underwriting expense ratio, partially offset by a lower loss and LAE ratio, that
reflects the mix of business including the favorable effect of the lower loss
and LAE ratio of the Bond business. The 1994 statutory combined ratio includes a
statutory charge of $225 million for reserve increases for environmental claims
and for a reduction of ceded reinsurance balances. Excluding this charge, the
statutory combined ratio for 1994 was 114.2%. The improvement in the 1995
combined ratios compared to the adjusted 1994 combined ratios was due to the
first quarter 1994 catastrophe losses and favorable loss development in certain
workers' compensation lines and residual markets in 1995.

Personal Lines

Earnings before portfolio gains/losses and acquisition-related adjustments
increased 145% to $255 million in 1996 from $104 million in 1995, primarily
reflecting the post-acquisition results of operations of Aetna P&C,
approximately $70 million of favorable prior year loss development in personal
automobile bodily injury lines, the continued benefit of expense reduction
initiatives and higher net investment income. Earnings before portfolio
gains/losses were $104 million in 1995 compared to $102 million in 1994. Expense
reduction initiatives and higher net investment income contributed to the
increase in earnings in 1995 relative to 1994, largely offset by benefits from
favorable prior year loss reserve development in 1994 in the personal automobile
line of business. In addition, 1994 benefited from a one-time contribution of $9
million from the favorable resolution of the New Jersey Market Transition
Facility (MTF) deficit as well as earnings from Bankers and Shippers Insurance
Company (Bankers and Shippers) which was sold in October 1994.

Net written premiums for 1996 were $2.359 billion, compared to $1.298 billion in
1995 and $1.433 billion in 1994. The 1996 increase compared to 1995 primarily
reflects the acquisition of Aetna P&C and, to a lesser extent, growth in target
markets, partially offset by reductions due to catastrophe management
strategies. The 1995 decline of $135 million compared to 1994 was attributable
to the sale of Bankers and Shippers in October 1994. Excluding Bankers and
Shippers business, net written premiums for 1995 were up approximately 8% from
1994, reflecting reduced reinsurance ceded and targeted growth in sales through
independent agents.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Personal Lines net written premiums for
1996 totaled $2.675 billion, up $132 million from $2.543 billion in 1995. This
increase on a combined basis reflects continued growth in targeted automobile
and homeowners markets, partially offset by reductions due to catastrophe
management strategies.

Catastrophe losses, net of taxes and reinsurance, were $58 million in 1996
compared to $12 million in 1995 and $26 million in 1994. Catastrophe losses in
1996 were primarily due to Hurricane Fran, as well as severe first quarter
winter storms and second quarter hail and wind storms. Catastrophe losses in
1994 were primarily due to the severe winter storms in the Northeast during the
first quarter.


                                       12
<PAGE>

The statutory combined ratio for Personal Lines in 1996 was 97.6% compared to
104.4% in 1995 and 100.4% in 1994. The GAAP combined ratio for Personal Lines in
1996 was 94.9% compared to 103.6% in 1995 and 100.5% in 1994.

In 1996, GAAP combined ratios for Personal Lines differ from statutory combined
ratios primarily due to certain purchase accounting adjustments recorded in
connection with the Aetna P&C acquisition resulting in a charge to statutory
expenses, but not GAAP expenses.

The 1996 statutory and GAAP combined ratios for Personal Lines include a benefit
resulting from the Company's review of reserves associated with the acquisition
of Aetna P&C. Excluding this item, the 1996 statutory and GAAP combined ratios
were 100.1% and 97.4%, respectively. The decrease in the 1996 statutory and GAAP
combined ratios excluding this item is predominantly due to the favorable prior
year loss development, primarily in the automobile bodily injury line, partially
offset by higher catastrophe losses. The lower ratio in 1994 compared to 1995
was primarily due to the benefit of favorable loss reserve development and the
favorable resolution of the MTF deficit in 1994.

Financing Costs and Other

The primary component for 1996 was interest expense of $77 million after tax,
reflecting financing costs associated with the acquisition of Aetna P&C.

Outlook -- Property & Casualty

A variety of factors continue to affect the property and casualty insurance
market and the Company's core business outlook, including the competitive
pressures affecting pricing and profitability, inflation in the cost of medical
care, litigation and losses from involuntary markets.

Commercial Lines will continue to focus on its core product lines and markets,
with particular emphasis on both product and industry specialization. This
includes specific industry program marketing efforts in Commercial Accounts and
product offerings in Specialty Accounts. In most of Commercial Lines, pricing
did not improve in 1996. For Commercial Accounts and Select Accounts, the soft
underwriting cycle continues to pressure the pricing of guaranteed cost
products, as pricing trends have not kept pace with loss cost inflation in
recent years. The Company's focus is to retain existing profitable business and
obtain new accounts where it can maintain its selective underwriting policy.
National Accounts premiums are primarily loss sensitive and therefore less
affected by these pricing pressures. The market for National Accounts guaranteed
cost products is very competitive and has resulted in a decline in the Company's
new business. The Company will continue to adhere to strict guidelines to
maintain high quality underwriting. The Company's adherence to its selective
underwriting criteria has had an adverse effect on premium levels during the
last two years and, if the competitive pressures on pricing do not improve in
1997, it may continue to affect future premium levels unfavorably. The Company
believes that the competitive pricing environment for Commercial Lines is not
likely to improve in 1997.

Personal Lines strategy includes the control of operating expenses to improve
competitiveness and profitability, growth in sales through independent agents in
target markets, expansion of alternative marketing channels to broaden the
distribution of Personal Lines products, and a reduction of exposure to
catastrophe losses. In order to reduce its exposure to catastrophe losses, the
Company has limited the writing of new homeowners business and selectively
non-renewed existing homeowners business in certain markets, tightened
underwriting standards and implemented price increases in certain
hurricane-prone areas, subject to restrictions imposed by insurance regulatory
authorities, and introduced new policy forms in certain markets to limit the
Company's exposure to earthquake losses.

The property and casualty insurance industry in the United States continues to
consolidate. The Company's strategic objectives are to enhance its position as a
consistently profitable market leader and to become a low-cost provider of
property and casualty insurance in the United States, as the industry
consolidates.


                                       13
<PAGE>

In relation to the Company's objective of being a low-cost provider of property
and casualty insurance, cost reductions and enhanced productivity efforts are
expected to continue. These efforts include reducing overhead expenses,
integrating Aetna P&C to make it more consistent with the decentralized,
streamlined structure of the Company, and eliminating redundant expenses between
the two companies. The Company is approximately two-thirds of the way toward its
objective of achieving $300 million in annual cost savings in the first two
years after the Aetna P&C acquisition.

Environmental Claims

The Company continues to receive claims alleging liability exposures arising out
of insureds' alleged disposition of toxic substances. These claims when
submitted rarely indicate the monetary amount being sought by the claimant from
the insured and the Company does not keep track of the monetary amount being
sought in those few claims which indicated such a monetary amount. The Company's
review and investigation of such claims includes an assessment of the probable
liability, available coverage, judicial interpretations and historical value of
similar claims. In addition, the unique facts presented in each claim are
evaluated individually and collectively. Due consideration is given to the many
variables presented in each claim, such as: the nature of the alleged activities
of the insured at each site; the allegations of environmental damage at each
site; the number of sites; the total number of potentially responsible parties
at each site; the nature of environmental harm and the corresponding remedy at a
site; the nature of government enforcement activities at each site; the
ownership and general use of each site; the overall nature of the insurance
relationship between the Company and the insured; the identification of other
insurers; the potential coverage available, if any; the number of years of
coverage, if any; the obligation to provide a defense to insureds, if any; and
the applicable law in each jurisdiction.

The Company's reserves for environmental claims are not established on a
claim-by-claim basis. An aggregate bulk reserve is carried for all of the
Company's environmental claims that are in the dispute process until the dispute
is resolved. This bulk reserve is established and adjusted based upon the
aggregate volume of in-process environmental claims and the Company's experience
in resolving such claims. At December 31, 1996, approximately 12% of the net
environmental loss reserve (i.e., approximately $146 million) consists of case
reserve for resolved claims. The balance, approximately 88% of the net aggregate
reserve (i.e. approximately $1.096 billion), is carried in a bulk reserve and
includes incurred but not yet reported environmental claims for which the
Company has not received any specific claims.

The following table displays activity for environmental losses and loss expenses
and reserves for the three years ended December 31, 1996.


                                       14
<PAGE>

Environmental Losses
(millions)                                 1996           1995           1994
                                         --------       --------       --------
Beginning reserves:
      Direct                             $    454       $    482       $    504
      Ceded                                   (50)           (11)           (13)
                                         --------       --------       --------
      Net                                     404            471            491

Acquisition of Aetna P&C:
      Direct                                  968           --             --
      Ceded                                   (39)          --             --

Incurred losses and loss expenses:
      Direct                                  114            117             54
      Ceded                                   (52)           (61)            (5)

Losses paid:
      Direct                                  167            145             76
      Ceded                                   (14)           (22)            (7)
                                         --------       --------       --------

Ending reserves:
      Direct                                1,369            454            482
      Ceded                                  (127)           (50)           (11)
                                         ========       ========       ========
      Net                                $  1,242       $    404       $    471
                                         ========       ========       ========

The duration of the Company's investigation and review of such claims and the
extent of time necessary to determine an appropriate estimate, if any, of the
value of the claim to the Company, varies significantly and is dependent upon a
number of factors. These factors include, but are not limited to, the
cooperation of the insured in providing claim information, the pace of
underlying litigation or claim processes, the pace of coverage litigation
between the insured and the Company and the willingness of the insured and the
Company to negotiate, if appropriate, a resolution of any dispute between them
pertaining to such claims. Since the foregoing factors vary from claim to claim
and insured by insured, the Company cannot provide a meaningful average of the
duration of an environmental claim. However, based upon the Company's experience
in resolving such claims, the duration may vary from months to several years.

The industry does not have a standard method of calculating claim activity for
environmental losses. Generally for environmental claims, Travelers Indemnity
and its subsidiaries (Travelers P&C) establishes a claim file for each insured
on a per site, per claimant basis. If there is more than one claimant such as a
federal and a state agency, this method will result in two claims being set up
for a policyholder at that one site. Similarly, if one hundred claimants file a
lawsuit against ten policyholders alleging injury as a result of the discharge
of wastes or pollutants, one thousand claims would be established. Travelers P&C
adheres to this method of calculating claim activity on all environmental-
related claims, whether such claims are tendered on primary, excess or umbrella
policies.

As of December 31, 1996, Travelers P&C had approximately 30,800 pending
environmental-related claims tendered by 664 active policyholders. The pending
environmental-related claims represent federal or state EPA-type claims as well
as plaintiffs' claims alleging bodily injury and property damage due to the
discharge of waste or pollutants. In 1996, the pending inventory increased by
approximately 20,000 claims as a result of several lawsuits being filed in the
states of Louisiana and Texas. These lawsuits filed against one or more
policyholders of Travelers P&C allege that the plaintiffs were injured or
damaged as a result of either alleged waste disposal or the alleged release of
deleterious substances from ongoing business operations, which have taken


                                       15
<PAGE>

place near the plaintiffs' residences. Claims of this nature have historically
been considered in the level of environmental reserves. To date, in total
Travelers P&C has resolved environmental-related claims on behalf of 1,628
policyholders.

The Company is preparing a claims system conversion which when completed will
apply Travelers P&C's method of establishing claim files to Aetna P&C's
environmental-related claims. The Company anticipates that this process should
be completed in 1997. As of December 31, 1996, Aetna P&C had pending
environmental-related claims tendered by approximately 948 active policyholders.
Approximately 129 of these 948 active policyholders are also included in the 664
active Travelers P&C policyholders. Aetna P&C's policyholders, like those of
Travelers P&C, have tendered both EPA-type claims and individual claims alleging
injury or damage as a result of the discharge of wastes or pollutants. To date,
Aetna P&C has resolved environmental-related claims on behalf of 1,870
policyholders.

To date, the Company generally has been successful in resolving its coverage
litigation and continues to reduce its potential exposure through favorable
settlements with certain insureds. These settlement agreements with certain
insureds are based on the variables presented in each piece of coverage
litigation. Generally the settlement dollars paid in disputed coverage claims
are a percentage of the total coverage sought by such insureds. In addition,
with respect to settlement of many of the environmental claims, the agreement
between the Company and the insured extinguishes any obligation the Company may
have under any policy issued to the insured for future environmental liabilities
risks. This form of settlement is commonly referred to as a "buy-back" of
policies for future environmental liability risks. Additional provisions of
these agreements include the appropriate indemnities and hold harmless
provisions to protect the Company. The Company's general purpose in executing
such agreements is to reduce its potential environmental exposure and eliminate
both the risks presented by coverage litigation with the insured and the cost of
such litigation.

Asbestos Claims

In the area of asbestos claims, the Company believes that the property and
casualty insurance industry has suffered from judicial interpretations that have
attempted to maximize insurance availability from both a coverage and liability
standpoint far beyond the intent of the contracting parties. These policies
generally were issued prior to the 1980s. The Company continues to receive
asbestos claims alleging insureds' liability from claimants' asbestos-related
injuries. These claims, when submitted, rarely indicate the monetary amount
being sought by the claimant from the insured and the Company does not keep
track of the monetary amount being sought in those few claims which indicated
such a monetary amount. Originally the cases involved mainly plant workers and
traditional asbestos manufacturers and distributors. However, in the mid-1980s,
a new group of plaintiffs, whose exposure to asbestos was less direct and whose
injuries were often speculative, began to file lawsuits in increasing numbers
against the traditional defendants as well as peripheral defendants who had
produced products that may have contained small amounts of some form of
encapsulated asbestos. These claims continue to arise and on an individual basis
generally involve smaller companies with smaller limits of potential coverage.

Also, there has emerged a group of non-product claims by plaintiffs, mostly
independent labor union workers, mainly against companies, alleging exposure to
asbestos while working at these companies' premises. In addition, various
insurers, including the Company, remain defendants in an action brought in
Philadelphia regarding potential consolidation and resolution of future asbestos
bodily injury claims.

In summary, various classes of asbestos defendants, such as major product
manufacturers, peripheral and regional product defendants as well as premises
owners, are tendering asbestos-related claims to the industry. Because each
insured presents different liability and coverage issues, the Company evaluates
those issues on an insured-by-insured basis.

The Company's evaluations have not resulted in any meaningful data from which an
average asbestos defense or indemnity payment may be determined. The varying
defense and indemnity payments made by the Company on behalf of its insureds
also have precluded the Company from deriving any meaningful data by which it
can predict 


                                       16
<PAGE>

whether its defense and indemnity payments for asbestos claims (on average or in
the aggregate) will remain the same or change in the future. Based upon the
Company's experience with asbestos claims, the duration period of an asbestos
claim from the date of submission to resolution is approximately two years.

At December 31, 1996, approximately 25% of the net aggregate reserve (i.e.,
approximately $263 million) is for pending asbestos claims. The balance,
approximately 75% (i.e., approximately $810 million) of the net asbestos
reserves represents incurred but not yet reported losses for which the Company
has not received any specific claims.

The following table displays activity for asbestos losses and loss expenses and
reserves for the three years ended December 31, 1996. In general, the Company
posts case reserves for pending asbestos claims within approximately 30 business
days of receipt of such claims.

Asbestos Losses
(millions)                                 1996           1995           1994
                                         --------       --------       --------
Beginning reserves:
      Direct                             $    695       $    702       $    775
      Ceded                                  (293)          (319)          (381)
                                         --------       --------       --------
      Net                                     402            383            394

Acquisition of Aetna P&C:
      Direct                                  801           --             --
      Ceded                                  (121)          --             --

Incurred losses and loss expenses:
      Direct                                  120            109             67
      Ceded                                   (35)           (66)           (16)

Losses paid:
      Direct                                  173            116            140
      Ceded                                   (79)           (92)           (78)
                                         --------       --------       --------

Ending reserves:
      Direct                                1,443            695            702
      Ceded                                  (370)          (293)          (319)
                                         ========       ========       ========
      Net                                $  1,073       $    402       $    383
                                         ========       ========       ========

The largest reinsurer of the Company's asbestos risks is Lloyd's of London
(Lloyd's). In 1996, Lloyd's restructured its operations with respect to claims
for years prior to 1993. The Company is in arbitration with underwriters at
Lloyd's in New York State to enforce reinsurance contracts with respect to
recoveries for certain asbestos claims. The dispute involves the ability of the
Company to aggregate asbestos claims under a market agreement between Lloyd's
and the Company or under the applicable reinsurance treaties. The outcome of the
arbitration referred to above is uncertain and the impact, if any, on
collectibility of amounts recoverable by the Company from Lloyd's cannot be
quantified at this time. However, the Company believes that it is not likely
that the outcome of this matter could have a material adverse effect on the
Company's results of operations, financial condition or liquidity.


                                       17
<PAGE>

Uncertainty Regarding Adequacy of Environmental and Asbestos Reserves

It is difficult to estimate the reserves for environmental and asbestos-related
claims due to the vagaries of court coverage decisions, plaintiffs' expanded
theories of liability, the risks inherent in major litigation and other
uncertainties. Conventional actuarial techniques are not used to estimate such
reserves.

For environmental claims, the Company estimates its financial exposure and
establishes reserves based upon an analysis of its historical claim experience
and the facts of the individual underlying claims. The unique facts presented in
each claim are evaluated individually and collectively. Due consideration is
given to the many variables presented in each claim, as discussed above.

The following factors are evaluated in projecting the ultimate reserve for
asbestos-related claims: available insurance coverage; limits and deductibles;
an analysis of each policyholder's potential liability; jurisdictional
involvement; past and projected future claim activity; past settlement values of
similar claims; allocated claim adjustment expense; potential role of other
insurance, and applicable coverage defenses, if any. Once the gross ultimate
exposure for indemnity and allocated claim adjustment expense is determined for
a policyholder by policy year, a ceded projection is calculated based on any
applicable facultative and treaty reinsurance. In addition, a similar review is
conducted for asbestos property damage claims. However, due to the relatively
minor claim volume, these reserves have remained at a constant level.

As a result of these processes and procedures, the reserves carried for
environmental and asbestos claims at December 31, 1996 are the Company's best
estimate of ultimate claims and claim adjustment expenses based upon known facts
and current law. However, the environment surrounding the final resolution of
these claims continues to change. Currently, it is not possible to predict
changes in the legal and legislative environment and their impact on the future
development of asbestos and environmental claims. Such development will be
affected by future court decisions and interpretations and changes in Superfund
and other legislation. Because of these future unknowns, additional liabilities
may arise for amounts in excess of the current reserves. These additional
amounts, or a range of these additional amounts, cannot now be reasonably
estimated, and could result in a liability exceeding reserves by an amount that
would be material to the Company's operating results in a future period.
However, the Company believes that is not likely that these claims will have a
material adverse effect on the Company's financial condition or liquidity.

Cumulative Injury Other Than Asbestos (CIOTA) Claims

CIOTA claims are generally submitted to the Company under general liability
policies and often involve an allegation by a claimant against an insured that
the claimant has suffered injuries as a result of long-term or continuous
exposure to potentially harmful products or substances. Such potentially harmful
products or substances include, but are not limited to, lead paint, pesticides,
pharmaceutical products, silicone-based personal products, solvents and other
deleterious substances.

Due to claimants' allegations of long-term bodily injury in CIOTA claims,
numerous complex issues regarding such claims are presented. The claimant's
theories of liability must be evaluated, evidence pertaining to a causal link
between injury and exposure to a substance must be reviewed, the potential role
of other causes of injury must be analyzed, the liability of other defendants
must be explored, and assessment of a claimant's damages must be made and the
law of the jurisdiction must be applied. In addition, the Company must review
the number of policies issued by the Company to the insured and whether such
policies are triggered by the allegations, the terms and limits of liability of
such policies, the obligations of other insurers to respond to the claim, and
the applicable law in each jurisdiction.

To the extent disputes exist between the Company and a policyholder regarding
the coverage available for CIOTA claims, the Company resolves the disputes,
where feasible, through settlements with the policyholder or through coverage
litigation. Generally, the terms of a settlement agreement set forth the nature
of the Company's participation in resolving CIOTA claims and the scope of
coverage to be provided by the Company and contain the appropriate indemnities
and hold harmless provisions to protect the Company. These settlements generally
eliminate uncertainties for the Company regarding the risks extinguished,
including the risk that losses would be greater than anticipated due


                                       18
<PAGE>

to evolving theories of tort liability or unfavorable coverage determinations.
The Company's approach also has the effect of determining losses at a date
earlier than would have occurred in the absence of such settlement agreements.
On the other hand, in cases where future developments are favorable to insurers,
this approach could have the effect of resolving claims for amounts in excess of
those that would ultimately have been paid had the claims not been settled in
this manner. No inference should be drawn that because of the Company's method
of dealing with CIOTA claims, its reserves for such claims are more
conservatively stated than those of other insurers.

Aetna P&C did not distinguish CIOTA from other general liability claims or treat
CIOTA claims as a special class of claims. In addition, there were substantial
differences in claims approach and resolution between the Company and Aetna P&C
regarding CIOTA claims.

During the second quarter, the Company completed its review of Aetna P&C's
exposure to CIOTA claims in order to determine an appropriate level of reserves
using the Company's approach as described above. Based on the results of that
review, the Company's general liability insurance reserves were increased $360
million, net of reinsurance ($192 million after tax and minority interest).

At December 31, 1996, approximately 19% of the net aggregate reserve (i.e.,
approximately $215 million) is for pending CIOTA claims. The balance,
approximately 81% (i.e., approximately $899 million) of the net CIOTA reserves
represents incurred but not yet reported losses for which the Company has not
received any specific claims.

The following table displays activity for CIOTA losses and loss expenses and
reserves for the three years ended December 31, 1996. In general, the Company
posts case reserves for pending CIOTA claims within approximately 30 business
days of receipt of such claims.

CIOTA Losses
(millions)                                  1996           1995           1994
                                          --------       --------       --------
Beginning reserves:
      Direct                               $    374       $    375      $    377
      Ceded                                    --             --            --
                                           --------       --------      --------
      Net                                       374            375           377

Acquisition of Aetna P&C:
      Direct                                    709           --            --
      Ceded                                    (293)          --            --

Incurred losses and loss expenses:
      Direct                                    565             21            16
      Ceded                                    (155)          --            --

Losses paid:
      Direct                                     88             22            18
      Ceded                                      (2)          --            --
                                           --------       --------      --------

Ending reserves:
      Direct                                  1,560            374           375
      Ceded                                    (446)          --            --
                                           ========       ========      ========
      Net                                  $  1,114       $    374      $    375
                                           ========       ========      ========


                                       19
<PAGE>

Outlook - Industry

Changes in the general interest rate environment affect the return received by
the insurance subsidiaries on newly invested and reinvested funds. While a
rising interest rate environment enhances the returns available, it reduces the
market value of existing fixed maturity investments and the availability of
gains on disposition. A decline in interest rates reduces the returns available
on investment of funds but could create the opportunity for realized investment
gains on disposition of fixed maturity investments.

As required by various state laws and regulations, the Company's insurance
subsidiaries are subject to assessments from state-administered guaranty
associations, second injury funds and similar associations. Management believes
that such assessments will not have a material impact on the Company's results
of operations, financial condition or liquidity.

Certain social, economic and political issues have led to an increased number of
legislative and regulatory proposals aimed at addressing the cost and
availability of certain types of insurance. While most of these provisions have
failed to become law, these initiatives may continue as legislators and
regulators try to respond to public availability and affordability concerns and
the resulting laws, if any, could adversely affect the Company's ability to
write business with appropriate returns.

The National Association of Insurance Commissioners (NAIC) adopted risk-based
capital (RBC) requirements for life insurance companies and for property and
casualty insurance companies. The RBC requirements are to be used as early
warning tools by the NAIC and states to identify companies that merit further
regulatory action. The formulas have not been designed to differentiate among
adequately capitalized companies that operate with levels of capital higher than
RBC requirements. Therefore, it is inappropriate and ineffective to use the
formulas to rate or to rank such companies. At December 31, 1996 and 1995, all
of the Company's life and property & casualty companies had adjusted capital in
excess of amounts requiring any regulatory action.

Asset Quality - The investment portfolio of the insurance services segments
which include both Life Insurance and Property & Casualty Insurance totaled
approximately $55 billion, representing 61% of total insurance services' assets
of approximately $90 billion. Because the primary purpose of the investment
portfolio is to fund future policyholder benefits and claims payments, the
Company employs a conservative investment philosophy. The fixed maturity
portfolio totaled $43 billion, comprised of $36 billion of publicly traded fixed
maturities and $7 billion of private fixed maturities. The weighted average
quality ratings of the segment's publicly traded fixed maturity portfolio and
private fixed maturity portfolio at December 31, 1996 were Aa3 and Baa1,
respectively. Included in the fixed maturity portfolio was approximately $1.7
billion of below investment grade securities. Investments in venture capital
investments, highly leveraged transactions, and specialized lendings were not
material in the aggregate.

The insurance services segment makes investments in collateralized mortgage
obligations (CMOs). Such CMOs typically have high credit quality, offer good
liquidity, and provide a significant advantage in yield and total return
compared to U.S. Treasury securities. The investment strategy of the Insurance
Services segment is to purchase CMO tranches that are protected against
prepayment risk, including planned amortization class (PAC) tranches. Prepayment
protected tranches are preferred because they provide stable cash flows in a
variety of scenarios. The segment does invest in other types of CMO tranches if
a careful assessment indicates a favorable risk/return tradeoff; however, it
does not purchase residual interests in CMOs.

At December 31, 1996, the segment held CMOs with a market value of $4.6 billion.
Approximately 84% of CMO holdings are fully collateralized by GNMA, FNMA or
FHLMC securities, and the balance is fully collateralized by portfolios of
individual mortgage loans. In addition, the segment held $3.7 billion of GNMA,
FNMA or FHLMC mortgage-backed pass-through securities. Virtually all of these
securities are rated AAA.

At December 31, 1996, real estate and mortgage loan investments totaled $4.5
billion. Most of these investments are included in the investment portfolio of
the insurance companies. The Company is continuing its strategy to


                                       20
<PAGE>

dispose of these real estate assets and some of the mortgage loans and to
reinvest the proceeds to obtain current market yields.

At December 31, mortgage loan and real estate portfolios consisted of the
following:

(millions)                                                  1996          1995
                                                          --------      --------
Current mortgage loans                                    $  3,721      $  3,796
Underperforming mortgage loans                                  91           252
                                                          --------      --------
    Total mortgage loans                                     3,812         4,048
                                                          --------      --------

Real estate held for sale                                      695           321
                                                          ========      ========
    Total mortgage loans and real estate                  $  4,507      $  4,369
                                                          ========      ========

Mortgage loans and real estate held for sale at December 31, 1996 include $811
million and $136 million, respectively, from the Aetna P&C acquisition.
Underperforming mortgage loans include delinquent loans, loans in the process of
foreclosure and loans modified at interest rates below market terms. The new
terms typically defer a portion of contract interest payments to varying future
periods. The accrual of interest is suspended on all restructured loans, and
interest income is reported only as payment is received. Of the total real
estate held for sale, $134 million is underperforming.

For further information relating to investments, see Note 5 of Notes to
Consolidated Financial Statements.

Corporate and Other

<TABLE>
<CAPTION>
                                                         Year Ended December 31,
                                --------------------------------------------------------------------------
                                        1996                      1995                      1994
                                --------------------------------------------------------------------------
                                               Net                       Net                       Net
                                              Income                    Income                    Income  
(millions)                      Revenues     (Expense)    Revenues     (Expense)    Revenues     (Expense)
- ----------------------------------------------------------------------------------------------------------
<S>                             <C>           <C>          <C>          <C>         <C>           <C>
Net expenses (1)                              $ (211)                   $ (238)                   $ (201)

Net gain (loss) on sale of
  stock of subsidiaries and
  affiliates                                     384                       (13)                       39
- ----------------------------------------------------------------------------------------------------------
Total Corporate and Other        $  143       $  173       $   18       $ (251)      $  (12)      $ (162)
==========================================================================================================
</TABLE>

(1)  Includes $9 million and $23 million, respectively, of reported investment
     portfolio losses in 1996 and 1995.

Corporate and Other consists of corporate staff and treasury operations, certain
corporate income and expenses that have not been allocated to the operating
subsidiaries, and certain intersegment eliminations.

The decrease in net expenses (before reported portfolio losses) in 1996 over
1995 is primarily attributable to lower staff expenses in the corporate segment
including the allocation of additional expenses to other operating segments
offset by increased interest costs associated with higher debt levels in 1996.

The increase in net expenses (before reported portfolio losses) in 1995 over
1994 is primarily attributable to increased interest costs borne at the
corporate level resulting from higher average short-term borrowing rates in


                                       21
<PAGE>

1995 when compared to 1994 as well as a shift in debt mix to higher levels of
senior long-term debt over the course of 1995.

Discontinued Operations

                                                 Year Ended December 31,
                                          --------------------------------------
(millions)                                   1996          1995          1994
                                          --------------------------------------
                                          Net Income    Net Income    Net Income
- --------------------------------------------------------------------------------
Operations                                  $ --          $   76        $  160

Gain on disposition                             31           130             9
- --------------------------------------------------------------------------------
Total Discontinued Operations               $   31        $  206        $  169
================================================================================

As discussed in Note 3 of Notes to Consolidated Financial Statements, all of the
businesses sold to Metropolitan Life Insurance Company (MetLife) or contributed
to The MetraHealth Companies, Inc. (MetraHealth) have been classified as
discontinued operations. In 1995, the Company's results reflect the medical
business not yet transferred, plus its equity interest in the earnings of
MetraHealth.

Gain on disposition in 1995 represents a gain of $20 million from the sale in
January of the Company's group life insurance business to MetLife, and a gain of
$110 million (not including a contingency payment based on 1995 results which
was received by the Company in 1996) from the sale in October of the Company's
interest in MetraHealth to United HealthCare Corporation. During 1996 the
Company received the contingency payment recognizing an after tax gain of $31
million. Gain on disposition in 1994 represents the gain from the sale in
December of the group dental insurance business to MetLife.

Liquidity and Capital Resources

TRV services its obligations primarily with dividends and other advances that it
receives from subsidiaries. The subsidiaries' dividend paying abilities are
limited by certain covenant restrictions in credit agreements and/or by
regulatory requirements. TRV believes it will have sufficient funds to meet
current and future commitments. Each of TRV's major operating subsidiaries
finances its operations on a stand-alone basis consistent with its
capitalization and ratings.

Travelers Group Inc. (TRV)

TRV issues commercial paper directly to investors and maintains unused credit
availability under committed revolving credit agreements at least equal to the
amount of commercial paper outstanding. TRV, CCC and TIC have an agreement with
a syndicate of banks to provide $1.0 billion of revolving credit, to be
allocated to any of TRV, CCC or TIC. The participation of TIC in this agreement
is limited to $250 million. The revolving credit facility consists of a
five-year revolving credit facility which expires in June 2001. At December 31,
1996, $250 million was allocated to TRV, $650 million was allocated to CCC, and
$100 million to TIC. At December 31, 1996 there were no borrowings outstanding
under this facility. Under this facility the Company is required to maintain a
certain level of consolidated stockholders' equity (as defined in the
agreement). The Company exceeded this requirement by approximately $4.3 billion
at December 31, 1996.

As of December 31, 1996, TRV had unused credit availability of $250 million
under the five-year revolving credit facility. TRV may borrow under its
revolving credit facilities at various interest rate options and compensates the
banks for the facilities through commitment fees.


                                       22
<PAGE>

In October 1996, Travelers Capital I, a subsidiary trust of TRV, issued $400
million of 8.00% Trust Preferred Securities in a public offering. These Trust
Preferred Securities, which are fully and unconditionally guaranteed by TRV,
have a liquidation value of $25 per Trust Preferred Security and are mandatorily
redeemable under certain circumstances.

In December 1996, Travelers Capital II, a subsidiary trust of TRV, issued $400
million of 7 3/4% Trust Preferred Securities in a public offering and Travelers
Capital III, a subsidiary trust of TRV, issued $200 million of 7 5/8% Trust
Preferred Securities in a public offering. These Trust Preferred Securities,
which are fully and unconditionally guaranteed by TRV, have a liquidation value
of $1,000 per Trust Preferred Security and are mandatorily redeemable under
certain circumstances.

TRV as of March 4, 1997 had $1.0 billion available for debt offerings under its
shelf registration statements.

Commercial Credit Company (CCC)

CCC also issues commercial paper directly to investors and maintains unused
credit availability under committed revolving credit agreements at least equal
to the amount of commercial paper outstanding. As of December 31, 1996, CCC had
unused credit availability of $2.150 billion under five-year revolving credit
facilities, including the $650 million referred to above. CCC may borrow under
its revolving credit facilities at various interest rate options and compensates
the banks for the facilities through commitment fees.

CCC is limited by covenants in its revolving credit agreements as to the amount
of dividends and advances that may be made to TRV or its affiliated companies.
At December 31, 1996, CCC would have been able to remit $308 million to its
parent under its most restrictive covenants.

During 1996 and through March 4, 1997 CCC completed the following long-term debt
offerings, leaving $550 million available for debt offerings and $400 million
available for trust preferred security offerings under its shelf registration
statements:

     o 5 7/8% Notes due January 15, 2003...................... $200 million
     o 5.55%  Notes due February 15, 2001..................... $200 million
     o 6 5/8% Notes due November 15, 2006..................... $200 million
     o 6.20%  Notes due November 15, 2001..................... $200 million

In addition to the long-term debt offerings above, in October 1996 CCC, through
a private placement, issued $200 million of 6.45% Notes due October 18, 2006
which by their terms can be put to CCC at par on October 18, 1999.

Travelers Property Casualty Corp. (TAP)

On April 2, 1996, Travelers Property Casualty Corp. (TAP), an indirect
majority-owned subsidiary of the Company, purchased from Aetna Services Inc. all
of the outstanding capital stock of The Aetna Casualty and Surety Company (ACSC)
and The Standard Fire Insurance Company (SFIC) (collectively, Aetna P&C) for
approximately $4.16 billion in cash. TAP also owns Travelers Indemnity.
Travelers Indemnity along with Aetna P&C are the primary vehicles through which
the Company engages in the property and casualty insurance business. See Note 2
of Notes to Consolidated Financial Statements regarding the financing of the
Aetna P&C purchase.

In addition to financing the Aetna P&C purchase, in September 1996 TAP sold in a
public offering $200 million of 6 3/4% Notes due September 1, 1999 and in
October an additional $200 million of 6 1/4% Notes due October 1, 1999 and in
November an additional $150 million of 6 3/4% Notes due November 15, 2006.

As discussed in Note 2 of Notes to Consolidated Financial Statements, during the
first quarter of 1996 TAP entered into a five-year revolving credit facility in
the amount of $2.65 billion with a syndicate of banks. The Credit Facility was
used to finance in part the purchase of Aetna P&C. All borrowings under the
Credit Facility have been repaid in full. The Credit Facility was subsequently
amended to extend the maturity to December 2001 and reduce the amount


                                       23
<PAGE>

available to $500 million, none of which is currently utilized. Under the Credit
Facility TAP is required to maintain a certain level of consolidated
stockholders' equity (as defined in the agreement). At December 31, 1996, this
requirement was exceeded by approximately $2.8 billion.

TAP also issues commercial paper directly to investors and maintains unused
credit availability under the committed revolving credit agreement at least
equal to the amount of commercial paper outstanding.

TAP's insurance subsidiaries are subject to various regulatory restrictions that
limit the maximum amount of dividends available to be paid to their parent
without prior approval of insurance regulatory authorities. Dividend payments to
TAP from its insurance subsidiaries are limited to $647 million in 1997 without
prior approval of the Connecticut Insurance Department.

TAP as of March 4, 1997, had $750 million available for debt offerings under its
shelf registration statement.

Smith Barney Holdings Inc. (Smith Barney)

Smith Barney funds its day-to-day operations through the use of commercial
paper, collateralized and uncollateralized bank borrowings (both committed and
uncommitted), internally generated funds, repurchase transactions, and
securities lending arrangements. The volume of Smith Barney's borrowings
generally fluctuates in response to changes in the amount of reverse repurchase
transactions outstanding, the level of securities inventories, customer balances
and securities borrowing transactions. Smith Barney has a $1.0 billion revolving
credit agreement with a bank syndicate that extends through May 1999, and has a
$500 million, 364-day revolving credit agreement with a bank syndicate that
extends through May 1997. Any amounts outstanding on the 364-day revolving
credit agreement's termination date of May 1997 are due in May 1998. As of
December 31, 1996, there were no borrowings outstanding under either facility.
Smith Barney also has substantial borrowing arrangements consisting of
facilities that it has been advised are available, but where no contractual
lending obligation exists.

Smith Barney, through its subsidiary Smith Barney Inc., issues commercial paper
directly to investors. As a policy, Smith Barney maintains sufficient borrowing
power of unencumbered securities to cover uncollateralized borrowings and
uncollateralized letters of credit. In addition, Smith Barney monitors its
leverage and capital ratios on a daily basis.

Smith Barney is limited by covenants in its revolving credit facility as to the
amount of dividends that may be paid to TRV. At December 31, 1996, Smith Barney
would have been able to remit approximately $659 million to TRV under its most
restrictive covenants.

During 1996 and through March 4, 1997 Smith Barney completed the following
long-term debt offerings leaving $1.0 billion available for debt offerings under
its shelf registration statements:

     o 5 7/8%  Notes due February 1, 2001................... $250 million
     o S&P 500 Equity Linked Notes due August 13, 2001......  $40 million
     o 7 1/8%  Notes due October 1, 2006.................... $200 million
     o 6 5/8%  Notes due November 15, 2003.................. $200 million

Securities Borrowed, Loaned and Subject to Repurchase Agreements

Smith Barney engages in "matched book" transactions in government and
mortgage-backed securities as well as "conduit" transactions in corporate equity
and debt securities. These transactions are similar in nature. A "matched book"
transaction involves a security purchased under an agreement to resell (i.e.,
reverse repurchase transaction) and simultaneously sold under an agreement to
repurchase (i.e., repurchase transaction). A "conduit" transaction involves the
borrowing of a security from a counterparty and the simultaneous lending of the
security to another counterparty. These transactions are reported gross in the
Consolidated Statement of Financial Position and typically yield interest
spreads, generally ranging from 10 to 30 basis points. The interest spread
results from the net of interest received on the reverse repurchase or security
borrowed transaction and the interest paid on the 


                                       24
<PAGE>

corresponding repurchase or security loaned transaction. Interest rates charged
or credited in these activities are usually based on current Federal Funds rates
but can fluctuate based on security availability and other market conditions.
The size of balance sheet positions resulting from these activities can vary
significantly, depending primarily on levels of activity in the bond markets,
but would have a relatively smaller impact on net income.

The Travelers Insurance Company (TIC)

At December 31, 1996, TIC had $21.9 billion of life and annuity product deposit
funds and reserves. Of that total, $11.6 billion is not subject to discretionary
withdrawal based on contract terms. The remaining $10.3 billion is for life and
annuity products that are subject to discretionary withdrawal by the
contractholder. Included in the amount that is subject to discretionary
withdrawal are $1.7 billion of liabilities that are surrenderable with market
value adjustments. Also included are an additional $5.4 billion of the life
insurance and individual annuity liabilities which are subject to discretionary
withdrawals, and have an average surrender charge of 5.0%. In the payout phase,
these funds are credited at significantly reduced interest rates. The remaining
$3.2 billion of liabilities are surrenderable without charge. More than 11% of
these relate to individual life products. These risks would have to be
underwritten again if transferred to another carrier, which is considered a
significant deterrent against withdrawal by long-term policyholders. Insurance
liabilities that are surrendered or withdrawn are reduced by outstanding policy
loans and related accrued interest prior to payout.

Scheduled maturities of guaranteed investment contracts (GICs) in 1997, 1998,
1999, 2000 and 2001 are $1.4 billion, $482 million, $459 million, $218 million
and $66 million, respectively. At December 31, 1996, the interest rates credited
on GICs had a weighted average rate of 6.25%.

TIC issues commercial paper to investors and maintains unused committed,
revolving credit facilities at least equal to the amount of commercial paper
outstanding. As of December 31, 1996, TIC had unused credit availability of $100
million under the joint five-year revolving credit facility referred to above.

TIC is subject to various regulatory restrictions that limit the maximum amount
of dividends available to its parent without prior approval of the Connecticut
Insurance Department. A maximum of $507 million of statutory surplus is
available in 1997 for such dividends without Department approval.

Deferred Income Taxes

The Company has a net deferred tax asset which relates to temporary differences
that are expected to reverse as net ordinary deductions. The Company will have
to generate approximately $5.9 billion of taxable income, before the reversal of
the temporary differences, primarily over the next 10 to 15 years, to realize
the remainder of the deferred tax asset. Management expects to realize the
remainder of the deferred tax asset based upon its expectation of future taxable
income, after the reversal of these deductible temporary differences, of at
least $1.5 billion annually.

Future Application of Accounting Standards

In June 1996, the Financial Accounting Standards Board (FASB) issued Statement
of Financial Accounting Standards No. 125 (FAS No. 125), "Accounting for
Transfers and Servicing of Financial Assets and Extinguishments of Liabilities."
FAS No. 125 provides accounting and reporting standards for transfers and
servicing of financial assets and extinguishments of liabilities. These
standards are based on consistent application of a financial-components approach
that focuses on control. Under that approach, after a transfer of financial
assets, an entity recognizes the financial and servicing assets it controls and
the liabilities it has incurred, derecognizes financial assets when control has
been surrendered and derecognizes liabilities when extinguished. FAS No. 125
provides consistent standards for distinguishing transfers of financial assets
that are sales from transfers that are secured borrowings. The requirements of
FAS No. 125 are effective for transfers and servicing of financial assets and
extinguishments of liabilities occurring after December 31, 1996, and are to be
applied prospectively. However, in December 1996 the FASB issued FAS No. 127,
"Deferral of the Effective Date of Certain Provisions of FASB Statement No.
125," which delays until January 1, 1998 the effective date for certain
provisions. The adoption of the provisions of this statement effective January
1, 1997 will not have a material impact on results of 


                                       25
<PAGE>

operations, financial condition or liquidity and the Company is currently
evaluating the impact of the provisions whose effective date has been delayed
until January 1, 1998.


                                       26
<PAGE>

                      Travelers Group Inc. and Subsidiaries
                        Consolidated Statement of Income
               (In millions of dollars, except per share amounts)

<TABLE>
<CAPTION>
Year Ended December 31,                                       1996        1995         1994
- ---------------------------------------------------------------------------------------------
<S>                                                         <C>         <C>          <C>     
Revenues
Insurance premiums                                          $  7,633    $  4,977     $  5,144
Commissions and fees                                           3,422       2,874        2,526
Interest and dividends                                         5,549       4,355        3,401
Finance related interest and other charges                     1,163       1,119        1,030
Principal transactions                                           990       1,016          900
Asset management fees                                          1,349       1,052        1,010
Other income                                                   1,239       1,190          932
- ---------------------------------------------------------------------------------------------
  Total revenues                                              21,345      16,583       14,943
- ---------------------------------------------------------------------------------------------
Expenses
Policyholder benefits and claims                               7,366       5,017        5,227
Non-insurance compensation and benefits                        3,768       3,442        3,241
Insurance underwriting, acquisition and operating              3,013       1,912        1,867
Interest                                                       2,259       1,956        1,284
Provision for consumer finance credit losses                     260         171          152
Other operating                                                1,678       1,544        1,524
- ---------------------------------------------------------------------------------------------
   Total expenses                                             18,344      14,042       13,295
- ---------------------------------------------------------------------------------------------
Gain (loss) on sale of subsidiaries and affiliates               397         (20)         226
- ---------------------------------------------------------------------------------------------
Income before income taxes and minority interest               3,398       2,521        1,874
Provision for income taxes                                     1,051         893          717
Minority interest, net of income taxes                            47        --           --
- ---------------------------------------------------------------------------------------------
Income from continuing operations                              2,300       1,628        1,157
- ---------------------------------------------------------------------------------------------
Discontinued operations, net of income taxes:
  Income from operations (net of taxes of $17 and $87)          --            76          160
  Gain on disposition (net of taxes of $17, $66 and $19)          31         130            9
- ---------------------------------------------------------------------------------------------
Income from discontinued operations                               31         206          169
- ---------------------------------------------------------------------------------------------
Net income                                                  $  2,331    $  1,834     $  1,326
=============================================================================================

Net income per share of common stock
  and common stock equivalents:
Continuing operations                                       $   3.45    $   2.43     $   1.67
Discontinued operations                                         0.05        0.33         0.26
- ---------------------------------------------------------------------------------------------
Net income per share of common stock
  and common stock equivalents                              $   3.50    $   2.76     $   1.93
=============================================================================================
Weighted average number of common shares outstanding
  and common stock equivalents (in millions)                   638.8       634.8        644.0
=============================================================================================
</TABLE>

See Notes to Consolidated Financial Statements.


                                       27
<PAGE>

                      Travelers Group Inc. and Subsidiaries
                  Consolidated Statement of Financial Position
                            (In millions of dollars)

<TABLE>
<CAPTION>
December 31,                                                                                  1996           1995
- ---------------------------------------------------------------------------------------------------------------------
<S>                                                                                         <C>            <C>       
Assets
Cash and cash equivalents
  (including $1,256 and $1,072 segregated under federal and other brokerage regulations)    $    1,868     $    1,866
Investments and real estate held for sale:
   Fixed maturities, primarily available for sale at market value                               43,998         30,712
   Equity securities, at market value                                                            1,157            856
   Mortgage loans                                                                                3,812          4,048
   Real estate held for sale                                                                       695            321
   Policy loans                                                                                  1,910          1,888
   Short-term and other                                                                          5,173          3,140
- ---------------------------------------------------------------------------------------------------------------------
   Total investments and real estate held for sale                                              56,745         40,965
- ---------------------------------------------------------------------------------------------------------------------
Securities borrowed or purchased under agreements to resell                                     25,280         19,601
Brokerage receivables                                                                            7,305          6,559
Trading securities owned, at market value                                                       12,465          8,984
Net consumer finance receivables                                                                 7,885          7,092
Reinsurance recoverables                                                                        10,234          6,461
Value of insurance in force and deferred policy acquisition costs                                2,563          2,172
Cost of acquired businesses in excess of net assets                                              2,933          1,928
Separate and variable accounts                                                                   9,023          6,949
Other receivables                                                                                4,869          3,564
Other assets                                                                                     9,897          7,775
- ---------------------------------------------------------------------------------------------------------------------
Total assets                                                                                $  151,067     $  113,916
=====================================================================================================================
Liabilities
Investment banking and brokerage borrowings                                                 $    3,217     $    2,955
Short-term borrowings                                                                            1,557          1,468
Long-term debt                                                                                  11,327          9,190
Securities loaned or sold under agreements to repurchase                                        24,449         20,619
Brokerage payables                                                                               5,809          4,403
Trading securities sold not yet purchased, at market value                                       8,378          4,563
Contractholder funds                                                                            13,621         14,535
Insurance policy and claims reserves                                                            43,944         26,920
Separate and variable accounts                                                                   8,949          6,916
Accounts payable and other liabilities                                                          14,702         10,469
- ---------------------------------------------------------------------------------------------------------------------
  Total liabilities                                                                            135,953        102,038
- ---------------------------------------------------------------------------------------------------------------------

ESOP Preferred stock - Series C (net of note guarantee of $35 and $67)                             129            168
- ---------------------------------------------------------------------------------------------------------------------
TRV-obligated mandatorily redeemable preferred securities of subsidiary trusts
  holding solely junior subordinated debt securities of TRV                                      1,000           --
- ---------------------------------------------------------------------------------------------------------------------
TAP-obligated mandatorily redeemable preferred securities of subsidiary trusts
  holding solely junior subordinated debt securities of TAP                                        900           --
- ---------------------------------------------------------------------------------------------------------------------
Stockholders' equity
Preferred stock ($1.00 par value; authorized shares: 30 million), at aggregate
  liquidation value                                                                                675            800
Common stock ($.01 par value; authorized shares: 1.5 billion;
  issued shares: 1996 - 743,082,134 and 1995 - 736,303,838)                                          7              7
Additional paid-in capital                                                                       7,217          6,782
Retained earnings                                                                                7,452          5,503
Treasury stock, at cost (1996 - 105,503,401 shares and 1995 - 103,848,847 shares)               (2,446)        (1,835)
Unrealized gain (loss) on investment securities                                                    469            756
Other, principally unearned compensation                                                          (289)          (303)
- ---------------------------------------------------------------------------------------------------------------------
  Total stockholders' equity                                                                    13,085         11,710
- ---------------------------------------------------------------------------------------------------------------------
Total liabilities and stockholders' equity                                                  $  151,067     $  113,916
=====================================================================================================================
</TABLE>

See Notes to Consolidated Financial Statements.


                                       28
<PAGE>

                      Travelers Group Inc. and Subsidiaries
            Consolidated Statement of Changes in Stockholders' Equity
                            (In millions of dollars)

<TABLE>
<CAPTION>
                                                                        Amounts                         Shares (in thousands)
                                                          ----------------------------------     -----------------------------------
Year Ended December 31,                                     1996         1995        1994          1996         1995         1994
                                                          ----------------------------------     -----------------------------------
<S>                                                       <C>          <C>          <C>            <C>          <C>          <C>   
Preferred stock at aggregate liquidation value
Balance, beginning of year                                $    800     $    800     $    800       11,200       11,200       11,200
Conversion of Series B preferred stock to common stock        (125)                                (2,500)
- --------------------------------------------------------------------------------------------     -----------------------------------
Balance, end of year                                           675          800          800        8,700       11,200       11,200
============================================================================================     ===================================
Common stock and additional paid-in capital
Balance, beginning of year                                   6,789        6,659        6,570      736,304      736,352      736,534
Conversion of Series B preferred stock to common stock         125                                  6,802
Issuance of shares pursuant to employee benefit plans          355          130           85
Other                                                          (45)                        4          (24)         (48)        (182)
- --------------------------------------------------------------------------------------------     -----------------------------------
Balance, end of year                                         7,224        6,789        6,659      743,082      736,304      736,352
============================================================================================     ===================================
Retained earnings
Balance, beginning of year                                   5,503        4,199        3,140
Net income                                                   2,331        1,834        1,326
Common dividends                                              (287)        (255)        (181)
Preferred dividends                                            (95)         (86)         (86)
Distribution of Transport Holdings Inc. shares                             (189)
- --------------------------------------------------------------------------------------------
Balance, end of year                                         7,452        5,503        4,199
- --------------------------------------------------------------------------------------------
Treasury stock, at cost
Balance, beginning of year                                  (1,835)      (1,553)      (1,121)    (103,849)    (103,369)     (82,309)
Issuance of shares pursuant to employee benefit plans,
  net of shares tendered for payment of option exercise
  price and withholding taxes                                  (18)         136          111       15,679       17,928       10,636
Treasury stock acquired                                       (593)        (418)        (543)     (17,333)     (18,408)     (31,752)
Other                                                                                                                            56
- --------------------------------------------------------------------------------------------     -----------------------------------
Balance, end of year                                        (2,446)      (1,835)      (1,553)    (105,503)    (103,849)    (103,369)
============================================================================================     ===================================
Unrealized gain (loss) on investment securities
Balance, beginning of year                                     756       (1,319)          30
Net change in unrealized gains and losses on investment
  securities, net of tax                                      (287)       2,075       (1,349)
- --------------------------------------------------------------------------------------------
Balance, end of year                                           469          756       (1,319)
- --------------------------------------------------------------------------------------------
Other, principally unearned compensation
Balance, beginning of year                                    (303)        (146)         (93)
Net issuance of restricted stock                              (305)        (221)        (190)
Restricted stock amortization                                  206          175          136
Adjustment for minimum pension liability, net of tax           114         (114)
Net translation adjustments, net of tax                         (1)           3            1
- --------------------------------------------------------------------------------------------
Balance, end of year                                          (289)        (303)        (146)
- --------------------------------------------------------------------------------------------
Total common stockholders' equity and common shares
  outstanding                                               12,410       10,910        7,840      637,579      632,455      632,983
============================================================================================     ===================================
Total stockholders' equity                                $ 13,085     $ 11,710     $  8,640
============================================================================================
</TABLE>

See Notes to Consolidated Financial Statements.


                                       29
<PAGE>

                      Travelers Group Inc. and Subsidiaries
                      Consolidated Statement of Cash Flows
                            (In millions of dollars)

<TABLE>
<CAPTION>
Year Ended December 31,                                                                            1996         1995         1994
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                              <C>          <C>          <C>     
Cash flows from operating activities
Income from continuing operations before income taxes and minority interest                      $  3,398     $  2,521     $  1,874
Adjustments to reconcile income from continuing operations before income taxes
  and minority interest to net cash provided by (used in) operating activities:
    Amortization of deferred policy acquisition costs and value of insurance in force               1,192          803          812
    Additions to deferred policy acquisition costs                                                 (1,388)        (858)        (994)
    Depreciation and amortization                                                                     342          304          297
    Provision for consumer finance credit losses                                                      260          171          152
    Changes in:
      Trading securities, net                                                                         334       (1,821)        (572)
      Securities borrowed, loaned and repurchase agreements, net                                   (1,849)       4,590         (363)
      Brokerage receivables net of brokerage payables                                                 660       (1,725)         724
      Insurance policy and claims reserves                                                           (309)         686          350
    Other, net                                                                                        269         (508)      (1,707)
Net cash flows provided by (used in) operating activities of discontinued operations                 --           (415)         323
- ------------------------------------------------------------------------------------------------------------------------------------
Net cash provided by operations                                                                     2,909        3,748          896
Income taxes paid                                                                                    (572)        (563)        (378)
- ------------------------------------------------------------------------------------------------------------------------------------
  Net cash provided by operating activities                                                         2,337        3,185          518
- ------------------------------------------------------------------------------------------------------------------------------------
Cash flows from investing activities
Consumer loans originated or purchased                                                             (3,410)      (2,748)      (2,789)
Consumer loans repaid or sold                                                                       2,534        2,245        2,094
Purchases of fixed maturities and equity securities                                               (29,246)     (18,123)      (9,057)
Proceeds from sales of investments and real estate:
  Fixed maturities available for sale and equity securities                                        23,471       12,864        4,149
  Mortgage loans                                                                                      200          739          402
  Real estate and real estate joint ventures                                                          257          256          955
Proceeds from maturities of investments:
  Fixed maturities                                                                                  3,586        2,723        3,319
  Mortgage loans                                                                                    1,050          693        1,301
Other investments, primarily short-term, net                                                         (325)        (408)         (58)
Contingent consideration payment for the Shearson Businesses                                         (110)         (76)         (69)
Business acquisition                                                                               (4,160)        --           --
Business divestments                                                                                  196         --            679
Other, net                                                                                           (334)        (236)        (284)
Net cash flows provided by (used in) investing activities of discontinued operations                   48        1,623         (303)
- ------------------------------------------------------------------------------------------------------------------------------------
  Net cash provided by (used in) investing activities                                              (6,243)        (448)         339
- ------------------------------------------------------------------------------------------------------------------------------------
Cash flows from financing activities
Dividends paid                                                                                       (382)        (341)        (267)
Issuance of preferred stock of subsidiaries                                                         1,900         --           --
Subsidiary's sale of Class A common stock                                                           1,453         --           --
Treasury stock acquired                                                                              (593)        (418)        (543)
Stock tendered for payment of withholding taxes                                                      (201)         (94)         (42)
Issuance of long-term debt                                                                          2,940        3,525        1,150
Payments and redemptions of long-term debt                                                           (768)      (1,375)      (1,033)
Net change in short-term borrowings (including investment banking and brokerage borrowings)           351       (2,431)         865
Contractholder fund deposits                                                                        2,493        2,707        1,958
Contractholder fund withdrawals                                                                    (3,262)      (3,755)      (3,358)
Other, net                                                                                            (23)          84           30
Net cash flows provided by financing activities of discontinued operations                           --           --             84
- ------------------------------------------------------------------------------------------------------------------------------------
  Net cash provided by (used in) financing activities                                               3,908       (2,098)      (1,156)
- ------------------------------------------------------------------------------------------------------------------------------------
Change in cash and cash equivalents                                                                     2          639         (299)
Cash and cash equivalents at beginning of period                                                    1,866        1,227        1,526
- ------------------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at end of period                                                       $  1,868     $  1,866     $  1,227
- ------------------------------------------------------------------------------------------------------------------------------------
Supplemental disclosure of cash flow information:
Cash paid during the period for interest                                                         $  2,221     $  1,930     $  1,227
====================================================================================================================================
</TABLE>

See Notes to Consolidated Financial Statements.


                                       30
<PAGE>

                      Travelers Group Inc. and Subsidiaries
                   Notes to Consolidated Financial Statements

1.   Summary of Significant Accounting Policies
     ------------------------------------------

     Basis of Presentation

     Principles of Consolidation. The consolidated financial statements include
     the accounts of Travelers Group Inc. (TRV) and its subsidiaries
     (collectively, the Company). On April 2, 1996, Travelers Property Casualty
     Corp. (formerly Travelers/Aetna Property Casualty Corp.) (TAP), an indirect
     majority-owned subsidiary of the Company, purchased from Aetna Services
     Inc. (formerly Aetna Life and Casualty Company) (Aetna), all of the
     outstanding capital stock of The Aetna Casualty and Surety Company (ACSC)
     and The Standard Fire Insurance Company (SFIC) (collectively, Aetna P&C)
     for approximately $4.16 billion in cash. The acquisition was accounted for
     under the purchase method of accounting and, accordingly, the consolidated
     financial statements include the results of Aetna P&C's operations only
     from the date of acquisition. TAP also owns The Travelers Indemnity Company
     (Travelers Indemnity). Travelers Indemnity along with Aetna P&C are the
     primary vehicles through which the Company engages in the property and
     casualty insurance business.

     Unconsolidated entities in which the Company has at least a 20% interest
     are accounted for on the equity method. The minority interest in 1996
     represents the interest in TAP held by the private and public investors.
     (See Note 2.) Significant intercompany transactions and balances have been
     eliminated.

     The preparation of financial statements in conformity with generally
     accepted accounting principles requires management to make estimates and
     assumptions that affect the reported amounts of assets and liabilities and
     disclosure of contingent assets and liabilities at the date of the
     financial statements and the reported amounts of revenues and expenses
     during the reporting period. Actual results could differ from those
     estimates.

     Certain reclassifications have been made to prior years' financial
     statements to conform to the current year's presentation.

     Accounting Changes

     FAS 121. Effective January 1, 1996, the Company adopted Statement of
     Financial Accounting Standards (FAS) No. 121, "Accounting for the
     Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed
     Of." This statement establishes accounting standards for the impairment of
     long-lived assets and certain identifiable intangibles to be disposed of.
     This statement requires a write down to fair value when long-lived assets
     to be held and used are impaired. The statement also requires that
     long-lived assets to be disposed of (e.g. real estate held for sale) be
     carried at the lower of cost or fair value less cost to sell, and does not
     allow such assets to be depreciated. The adoption of this standard did not
     have a material impact on results of operations, financial condition or
     liquidity.

     FAS 123. In October 1995, the Financial Accounting Standards Board (FASB)
     issued FAS No. 123, "Accounting for Stock-Based Compensation." FAS No. 123
     establishes financial accounting and reporting standards for stock-based
     employee compensation plans as well as transactions in which an entity
     issues its equity instruments to acquire goods or services from
     non-employees. This statement defines a fair value-based method of
     accounting for employee stock options or similar equity instruments, and
     encourages all entities to adopt this method of accounting for all employee
     stock compensation plans. However, it also allows an entity to continue to
     measure compensation cost for those plans using the intrinsic value-based
     method of accounting prescribed by Accounting Principles Board Opinion No.
     25, "Accounting for Stock Issued to Employees" (Opinion 25). Entities
     electing to remain with the accounting method prescribed in Opinion 25 must
     make pro forma disclosures of net income and earnings per share, as if the
     fair value-based method of accounting defined by FAS No. 123 had been
     applied. FAS No. 123 is applicable to fiscal years beginning after December
     15, 1995. The Company has elected to continue to account for its
     stock-based compensation plans using the accounting method prescribed by
     Opinion 25 and has


                                       31
<PAGE>

Notes to Consolidated Financial Statements (continued)

     included in the Notes to Consolidated Financial Statements the pro forma
     disclosures required by FAS No. 123. (See Note 15.)

     Accounting Policies

     Cash and cash equivalents include cash on hand, cash segregated under
     federal and brokerage regulations and short-term highly liquid investments
     with maturities of three months or less when purchased, other than those
     held for sale in the ordinary course of business. These short-term
     investments are carried at cost plus accrued interest, which approximates
     market value.

     Investments are owned principally by the insurance subsidiaries. Fixed
     maturities include bonds, notes and redeemable preferred stocks. Equity
     securities include common and non-redeemable preferred stocks. Fixed
     maturities classified as "held to maturity" represent securities that the
     Company has both the ability and the intent to hold until maturity and are
     carried at amortized cost. Fixed maturity securities classified as
     "available for sale" and equity securities are carried at market values
     that are based primarily on quoted market prices or if quoted market prices
     are not available, discounted expected cash flows using market rates
     commensurate with the credit quality and maturity of the investment. The
     difference between amortized cost and market values of such securities net
     of applicable income taxes is reflected as a component of stockholders'
     equity. Real estate held for sale is carried at the lower of cost or fair
     value less estimated costs to sell. Fair value was established at the time
     of foreclosure by internal analysis or external appraisers, using
     discounted cash flow analyses and other acceptable techniques. Thereafter,
     an allowance for losses on real estate held for sale is established if the
     carrying value of the property exceeds its current fair value less
     estimated costs to sell. There was no such allowance at December 31, 1996
     or 1995. Mortgage loans are carried at amortized cost. A mortgage loan is
     considered impaired when it is probable that the Company will be unable to
     collect principal and interest amounts due. For mortgage loans that are
     determined to be impaired, a reserve is established for the difference
     between the amortized cost and fair value of the underlying collateral. In
     estimating fair value, the Company uses interest rates reflecting the
     higher returns required in the current real estate financing market.
     Impaired loans were not significant at December 31, 1996 and 1995. Policy
     loans are carried at unpaid balances which do not exceed the net cash
     surrender value of the related insurance policies. Short-term investments,
     consisting primarily of money market instruments and other debt issues
     purchased with a maturity of less than one year, are carried at cost plus
     accrued interest which approximates market. Realized gains and losses on
     sales of investments and unrealized losses considered to be other than
     temporary, determined on a specific identification basis, are included in
     other income.

     Accrual of income is suspended on fixed maturities or mortgage loans that
     are in default, or on which it is likely that future interest payments will
     not be made as scheduled. Interest income on investments in default is
     recognized only as payment is received. Investments included in the
     Consolidated Statement of Financial Position that were non-income producing
     for the preceding 12 months were not significant.

     The cost of acquired businesses in excess of net assets (goodwill) is being
     amortized on a straight-line basis principally over a 40-year period. The
     carrying amount is regularly reviewed for indicators of impairment in
     value, which in the view of management are other than temporary.
     Impairments are recognized in operating results if a permanent diminution
     in value is deemed to have occurred.

     Income taxes have been provided for in accordance with the provisions of
     FAS No. 109, "Accounting for Income Taxes." The Company and its wholly
     owned domestic non-life insurance subsidiaries file a consolidated federal
     income tax return. All but one of the life insurance subsidiaries are
     included in their own consolidated federal income tax return. Deferred
     income taxes result from temporary differences between the tax basis of
     assets and liabilities and their recorded amounts for financial reporting
     purposes.

     Income taxes are not provided for on the Company's life insurance
     subsidiaries' retained earnings designated as "policyholders' surplus"
     because such taxes will become payable only to the extent such retained
     earnings are distributed as a dividend or exceed limits prescribed by
     federal law. Distributions are not contemplated from this


                                       32
<PAGE>

Notes to Consolidated Financial Statements (continued)

     portion of the life insurance companies' retained earnings, which
     aggregated $971 million (subject to a tax effect of $340 million) at
     December 31, 1996.

     Subsidiary stock issuance. The Company recognizes gains (losses) on sales
     of stock by subsidiaries. For the year ended December 31, 1996, included in
     net income is a gain of $363 million from the sale by TAP of 18% of its
     common stock.

     Earnings per common share is computed after recognition of preferred stock
     dividend requirements and is based on the weighted average number of shares
     outstanding during the period after consideration of the dilutive effect of
     common stock warrants and stock options and the incremental shares assumed
     issued under the Capital Accumulation Plan and other restricted stock
     plans. Fully diluted earnings per common share, assuming conversion of all
     outstanding convertible preferred stock, notes, debentures and the maximum
     dilutive effect of common stock equivalents, has not been presented because
     the effects are not material. The fully diluted earnings per common share
     computation for the years ended December 31, 1996, 1995 and 1994 would
     entail adding the additional common stock equivalents (7 million, 10
     million and 3 million shares, respectively) and the assumed conversion of
     the convertible preferred stock (5 million, 14 million and 7 million
     shares, respectively) to the number of shares included in the earnings per
     common share calculation (resulting in a total of 651 million, 659 million
     and 654 million shares, respectively) and the elimination of the
     convertible preferred stock dividends ($11 million, $21 million and $7
     million, respectively).

     During 1996 the Company's Board of Directors declared a three-for-two stock
     split in January and a four-for-three stock split in October (both payable
     in the form of stock dividends), which combined are the equivalent of a
     two-for-one stock split. Prior years' information has been restated to
     reflect the stock splits.

     Financial Instruments -- Disclosures. Included in the Notes to Consolidated
     Financial Statements are various disclosures relating to financial
     instruments having off-balance sheet risk. These disclosures indicate the
     magnitude of the Company's involvement in such activities, and reflect the
     instruments at their face, contract or notional amounts. The Notes to
     Consolidated Financial Statements also include various disclosures relating
     to the methods and assumptions used to estimate fair value of each material
     type of financial instrument. The carrying value of short-term financial
     instruments approximates fair value because of the relatively short period
     of time between the origination of the instruments and their expected
     realization. The carrying value of receivables and payables arising in the
     ordinary course of business approximates fair market value. The fair value
     assumptions were based upon subjective estimates of market conditions and
     perceived risks of the financial instruments at a certain point in time.
     Disclosed fair values for financial instruments do not reflect any premium
     or discount that could result from offering for sale at one time the
     Company's entire holdings of a particular financial instrument. Potential
     taxes and other expenses that would be incurred in an actual sale or
     settlement are not reflected in amounts disclosed.

     Derivative Financial Instruments. Information concerning derivative
     financial instruments and the accounting policies related thereto is
     included in Note 19.

     Future Application of Accounting Standards

     In June 1996, the FASB issued FAS No. 125, "Accounting for Transfers and
     Servicing of Financial Assets and Extinguishments of Liabilities." FAS No.
     125 provides accounting and reporting standards for transfers and servicing
     of financial assets and extinguishments of liabilities. These standards are
     based on consistent application of a financial-components approach that
     focuses on control. Under that approach, after a transfer of financial
     assets, an entity recognizes the financial and servicing assets it controls
     and the liabilities it has incurred, derecognizes financial assets when
     control has been surrendered and derecognizes liabilities when
     extinguished. FAS No. 125 provides consistent standards for distinguishing
     transfers of financial assets that are sales from transfers that are
     secured borrowings. The requirements of FAS No. 125 are effective for
     transfers and servicing of financial assets and extinguishments of
     liabilities occurring after December 31, 1996, and are to be applied
     


                                       33
<PAGE>

Notes to Consolidated Financial Statements (continued)

     prospectively. However, in December 1996 the FASB issued FAS No. 127,
     "Deferral of the Effective Date of Certain Provisions of FASB Statement No.
     125" which delays until January 1, 1998 the effective date for certain
     provisions. Earlier or retroactive application is not permitted. The
     adoption of the provisions of this statement effective January 1, 1997 will
     not have a material impact on results of operations, financial condition or
     liquidity and the Company is currently evaluating the impact of the
     provisions whose effective date has been delayed until January 1, 1998.

     INVESTMENT SERVICES

     Commissions related to security transactions, underwriting revenues and
     related expenses are recognized in income on the trade date.

     Management and investment advisory fees are recorded as income for the
     period in which the services are performed.

     Securities borrowed and securities loaned are recorded at the amount of
     cash advanced or received. With respect to securities loaned, the Company
     receives cash collateral in an amount in excess of the market value of
     securities loaned. The Company monitors the market value of securities
     borrowed and loaned on a daily basis with additional collateral obtained as
     necessary.

     Repurchase and resale agreements are treated as collateralized financing
     transactions and are carried at the amounts at which the securities will be
     subsequently reacquired or resold, including accrued interest, as specified
     in the respective agreements. The Company's policy is to take possession of
     securities purchased under agreements to resell. The market value of
     securities to be repurchased and resold is monitored, and additional
     collateral is requested where appropriate to protect against credit
     exposure.

     Trading securities are carried at market value. Included in income are
     realized and unrealized gains and losses on trading securities and
     proprietary futures, forward and option contracts.

     Other assets include the value of management advisory contracts, which is
     being amortized on the straight-line method over periods ranging from
     twelve to twenty years.

     INSURANCE SERVICES

     Premiums from long-duration contracts, principally life insurance, are
     earned when due. Premiums from short-duration insurance contracts are
     earned over the related contract period. Short-duration contracts include
     primarily property and casualty, credit life and accident and health
     policies, including estimated ultimate premiums on retrospectively rated
     policies. Benefits and expenses are associated with premiums by means of
     the provision for future policy benefits, unearned premiums and the
     deferral and amortization of policy acquisition costs.

     Value of insurance in force represents the actuarially determined present
     value of anticipated profits to be realized from life and accident and
     health business on insurance in force at the date of the Company's
     acquisition of its insurance subsidiaries using the same assumptions that
     were used for computing related liabilities where appropriate. The value of
     insurance in force acquired prior to December 31, 1993 is amortized over
     the premium paying periods in relation to anticipated premiums. The value
     of insurance in force relating to the acquisition of The Travelers
     Corporation (old Travelers) was the actuarially determined present value of
     the projected future profits discounted at interest rates ranging from 14%
     to 18% for the business acquired. The value of the business in force is
     amortized over the contract period using current interest crediting rates
     to accrete interest and using amortization methods based on the specified
     products. Traditional life insurance is amortized over the period of
     anticipated premiums; universal life in relation to estimated gross
     profits; and annuity contracts employing a level


                                       34
<PAGE>

Notes to Consolidated Financial Statements (continued)

     yield method. The value of insurance in force is reviewed periodically for
     recoverability to determine if any adjustment is required.

     Deferred policy acquisition costs for the life business represent the costs
     of acquiring new business, principally commissions, certain underwriting
     and agency expenses and the cost of issuing policies. Deferred policy
     acquisition costs for traditional life business are amortized over the
     premium-paying periods of the related policies, in proportion to the ratio
     of the annual premium revenue to the total anticipated premium revenue.
     Deferred policy acquisition costs of other business lines are generally
     amortized over the life of the insurance contract or at a constant rate
     based upon the present value of estimated gross profits expected to be
     realized. For certain property and casualty lines, acquisition costs
     (commissions and premium taxes) have been deferred to the extent
     recoverable from future earned premiums and are amortized ratably over the
     terms of the related policies. Deferred policy acquisition costs are
     reviewed to determine if they are recoverable from future income, including
     investment income, and, if not recoverable, are charged to expense. All
     other acquisition expenses are charged to operations as incurred.

     Separate and variable accounts primarily represent funds for which
     investment income and investment gains and losses accrue directly to, and
     investment risk is borne by, the contractholders. Each account has specific
     investment objectives. The assets of each account are legally segregated
     and are not subject to claims that arise out of any other business of the
     Company. The assets of these accounts are generally carried at market
     value. Amounts assessed to the contractholders for management services are
     included in revenues. Deposits, net investment income and realized
     investment gains and losses for these accounts are excluded from revenues,
     and related liability increases are excluded from benefits and expenses.

     Other receivables include receivables related to retrospectively rated
     policies on property-casualty business, net of allowance for estimated
     uncollectible amounts.

     Insurance policy and claims reserves represent liabilities for future
     insurance policy benefits. Insurance reserves for traditional life
     insurance, annuities, and accident and health policies have been computed
     based upon mortality, morbidity, persistency and interest assumptions
     applicable to these coverages, which range from 2.5% to 10%, including
     adverse deviation. These assumptions consider Company experience and
     industry standards and may be revised if it is determined that future
     experience will differ substantially from that previously assumed.
     Property-casualty reserves include (1) unearned premiums representing the
     unexpired portion of policy premiums, and (2) estimated provisions for both
     reported and unreported claims incurred and related expenses. The reserves
     are adjusted regularly based on experience. Included in the insurance
     policy and claims reserves in the Consolidated Statement of Financial
     Position at December 31, 1996 and 1995 are $1.568 billion and $778 million,
     respectively, of property-casualty loss reserves related to workers'
     compensation that have been discounted using an interest rate of 5%.

     In determining insurance policy and claims reserves, the Company carries on
     a continuing review of its overall position, its reserving techniques and
     its reinsurance. Reserves for property-casualty insurance losses represent
     the estimated ultimate cost of all incurred claims and claim adjustment
     expenses. Since the reserves are based on estimates, the ultimate liability
     may be more or less than such reserves. The effects of changes in such
     estimated reserves are included in the results of operations in the period
     in which the estimates are changed. Such changes may be material to the
     results of operations and could occur in a future period.

     Contractholder funds represent receipts from the issuance of universal
     life, pension investment and certain individual annuity contracts. Such
     receipts are considered deposits on investment contracts that do not have
     substantial mortality or morbidity risk. Account balances are increased by
     deposits received and interest credited and are reduced by withdrawals,
     mortality charges and administrative expenses charged to the
     contractholders. Calculations of contractholder account balances for
     investment contracts reflect lapse, withdrawal and interest rate
     assumptions (ranging from 3.8% to 8.6%) based on contract provisions, the
     Company's experience and industry 


                                       35
<PAGE>

Notes to Consolidated Financial Statements (continued)

     standards. Contractholder funds also include other funds that policyholders
     leave on deposit with the Company. The fair value of these contracts is
     determined by discounting expected cash flows at an interest rate
     commensurate with the Company's credit risk and the expected timing of cash
     flows.

     Permitted Statutory Accounting Practices. The Company's insurance
     subsidiaries are domiciled principally in Connecticut and Massachusetts and
     prepare statutory financial statements in accordance with the accounting
     practices prescribed or permitted by the insurance departments of those
     states. Prescribed statutory accounting practices include a variety of
     publications of the National Association of Insurance Commissioners as well
     as state laws, regulations, and general administrative rules. The impact of
     any accounting practices not so prescribed on statutory surplus is not
     material.

     CONSUMER FINANCE SERVICES

     Finance related interest and other charges are recognized as income using
     the constant yield method. Allowances for losses are established by direct
     charges to income in amounts sufficient to maintain the allowance at a
     level management determines to be adequate to cover losses in the
     portfolio. The allowance fluctuates based upon continual review of the loan
     portfolio and current economic conditions. For financial reporting
     purposes, finance receivables are considered delinquent when they are 60
     days or more contractually past due. Income stops accruing on finance
     receivables when they are 90 days contractually past due. If payments are
     made on a finance receivable that is not accruing income, and the
     receivable is no longer 90 days contractually past due, the accrual of
     income resumes. Finance receivables are charged against the allowance for
     losses when considered uncollectible. Personal loans are considered
     uncollectible when payments are six months contractually past due and six
     months past due on a recency of payment basis. Loans that are twelve months
     contractually past due regardless of recency of payment are charged off.
     Recoveries on losses previously charged to the allowance are credited to
     the allowance at the time of recovery. Consideration of whether to proceed
     with foreclosure on loans secured by real estate begins when a loan is 60
     days past due on a contractual basis. Real estate credit losses are
     recognized when the title to the property is obtained.

     Fees received and direct costs incurred for the origination of loans are
     deferred and amortized over the contractual lives of the loans as part of
     interest income. The remaining unamortized balances are reflected in
     interest income at the time that the loans are paid in full, renewed or
     charged off.

2.   Business Acquisitions
     ---------------------

     Acquisition of Aetna P&C

     As discussed in Note 1, on April 2, 1996 TAP purchased from Aetna all of
     the outstanding capital stock of ACSC and SFIC. To finance the purchase
     price and transaction costs of $4.16 billion and capital contributions of
     $710 million to Aetna P&C, TAP borrowed $2.65 billion from a syndicate of
     banks under a five-year revolving credit facility (the Credit Facility) and
     sold approximately 33 million shares of its Class A Common Stock
     representing approximately 9% of its outstanding common stock (at that
     time) to four private investors, including Aetna, for an aggregate of $525
     million. The Travelers Insurance Group Inc. (TIGI), a wholly owned
     subsidiary of the Company, acquired approximately 328 million shares of
     Class B Common Stock of TAP in exchange for contributing the outstanding
     capital stock of Travelers Indemnity and a capital contribution of
     approximately $1.14 billion. In addition, TRV purchased from TAP $540
     million of Series Z Preferred Stock of TAP. Approximately $18 million of
     the purchase price was funded through the settlement of receivables from
     Aetna.

     On April 23, 1996, TAP sold in a public offering approximately 39 million
     shares of its Class A Common Stock, representing approximately 9.75% of its
     outstanding common stock, for total proceeds of $928 million. During the
     second quarter TAP sold in public offerings $700 million in long-term notes
     (see Note 10) and through subsidiary trusts $900 million in Trust Preferred
     Securities (see Note 14). The aggregate proceeds from the above offerings
     of $2.528 billion, together with the proceeds from the issuance by TAP of
     approximately $700 million of commercial 


                                       36
<PAGE>

Notes to Consolidated Financial Statements (continued)

     paper, were used to repay in full the borrowings under the Credit Facility
     and to redeem in full TAP's Series Z Preferred Stock.

     The assets and liabilities of Aetna P&C are reflected in the Consolidated
     Statement of Financial Position at December 31, 1996 on a fully
     consolidated basis at management's best estimate of their fair values at
     the acquisition date, based on currently available information. Evaluation
     and appraisal of assets and liabilities is continuing and allocation of the
     purchase price may be adjusted. The excess of the purchase price over the
     estimated fair value of net assets is approximately $1.16 billion and is
     being amortized over 40 years.

     During 1996, TAP recorded charges related to the acquisition and
     integration of Aetna P&C. These charges resulted primarily from anticipated
     costs of the acquisition and the application of TAP's strategies, policies
     and practices to Aetna P&C reserves and include: $229.1 million after tax
     and minority interest ($430 million before tax and minority interest) in
     reserve increases, net of reinsurance, related primarily to cumulative
     injury claims other than asbestos (CIOTA); $98.6 million after tax and
     minority interest ($185 million before tax and minority interest) in
     provisions for reinsurance recoverable and other receivables; and an $18.7
     million after tax and minority interest ($35 million before tax and
     minority interest) provision for lease and severance costs of Travelers
     Indemnity related to the restructuring plan for the acquisition. In
     addition the Company recognized a gain of $363 million (before and after
     tax) from the issuance of shares of Class A Common Stock by TAP and such
     gain is not reflected in the pro forma financial information below.

     The unaudited pro forma condensed results of operations presented below
     assume the above transactions had occurred at the beginning of each of the
     periods presented:

     (in millions expect per share amounts)            1996          1995
     ----------------------------------------------------------------------
     Revenues                                        $ 22,945      $ 21,890

     Income from continuing operations               $  2,062      $  1,227

     Net income                                      $  2,093      $  1,433

        Continuing operations                        $   3.08      $   1.80

        Net income                                   $   3.13      $   2.13

     Excluding the charges discussed above associated with the acquisition of
     Aetna P&C, which total $346.4 million after tax and minority interest, pro
     forma income from continuing operations and net income would have been
     $2.41 billion and $2.44 billion, respectively, or $3.62 per share and $3.67
     per share, respectively, for the year ended December 31, 1996. Historical
     results of Aetna P&C in 1995 include charges of $1.085 billion ($705
     million after tax) representing an addition to environmental-related and
     asbestos-related claims reserves.

     The above unaudited pro forma condensed financial information is not
     necessarily indicative either of the results of operations that would have
     occurred had this transaction been consummated at the beginning of the
     periods presented or of future operations of the combined companies.


                                       37
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Supplemental Information to the Consolidated Statement of Cash Flows
     Relating to the Acquisition of Aetna P&C

     (millions)
                                                                    1996
                                                                  --------
     Assets and liabilities of business acquired:
       Invested assets                                            $ 13,899
       Reinsurance recoverables and other assets                    10,409
       Insurance policy and claim reserves                         (18,240)
       Other liabilities                                            (1,908)
       --------------------------------------------------------------------
         Cash payment related to business acquisition             $  4,160
       ====================================================================
     Acquisition of Shearson Business

     In July 1993, Smith Barney acquired the domestic retail brokerage and asset
     management businesses (the Shearson Businesses) of Shearson Lehman Brothers
     Holdings Inc., a subsidiary of American Express Company (American Express).
     In addition to the amounts paid in 1993, Smith Barney has agreed to pay
     American Express additional amounts that are contingent upon the new unit's
     performance (Contingent Consideration), consisting of up to $50 million per
     year for three years based on Smith Barney's revenues and 10% of Smith
     Barney's after-tax profits in excess of $250 million per year over a
     five-year period. Contingent Consideration paid during 1996, 1995 and 1994
     amounted to $110 million, $76 million and $69 million, respectively. The
     1996 payment includes a final payout of Contingent Consideration based on
     revenues. The Contingent Consideration is being accounted for
     prospectively, as additional purchase price, which will result in
     amortization over periods of up to 20 years.

3.   Disposition of Subsidiaries and Discontinued Operations
     -------------------------------------------------------

     During 1996, gains on sale of subsidiaries and affiliates totaled $397
     million pre-tax and consisted of the sale in April of approximately 18% of
     TAP ($363 million) and a net gain from the disposition of certain
     investment advisory affiliates, including RCM Capital Management, a
     California Limited Partnership (RCM) ($34 million).

     During 1994, gains on sale of subsidiaries and affiliates totaled $226
     million pre-tax and consisted of the sale in December of American Capital
     Management & Research Inc. (American Capital) ($162 million), the sale in
     November of Smith Barney's investment in HG Asia Holdings Ltd. ($34
     million), and the sale in October of Bankers and Shippers Insurance Company
     ($30 million).

     Transport Spin-off

     On September 29, 1995, the Company made a pro rata distribution to the
     Company's stockholders of shares of Class A Common Stock, $.01 par value
     per share, of Transport Holdings Inc. (Holdings), which at the time was a
     wholly owned subsidiary of the Company, and the indirect owner of Transport
     Life Insurance Company. The results of Holdings were included in income
     from continuing operations through September 29, 1995, the spin-off date.

     Discontinued Operations

     In December 1994, the Company sold its group dental insurance business to
     Metropolitan Life Insurance Company (MetLife) for $52 million and
     recognized an after-tax gain of $9 million ($28 million pre-tax), and on
     January 3, 1995 the Company sold its group life business as well as its
     related non-medical group insurance businesses to MetLife for $350 million
     and recognized in the first quarter of 1995 an after-tax gain of $20
     million ($31 million pre-tax). In connection with the sale, The Travelers
     Insurance Company (TIC) ceded 100% of its risks in the group life and
     related businesses to MetLife on an indemnity reinsurance basis, effective
     January 1, 1995. In connection with the reinsurance transaction, TIC
     transferred assets with a fair market value of approximately $1.5 billion
     to MetLife, equal to the statutory reserves and other liabilities
     transferred.


                                       38
<PAGE>

Notes to Consolidated Financial Statements (continued)

     On January 3, 1995, TIC and MetLife, and certain of their affiliates,
     formed The MetraHealth Companies, Inc. (MetraHealth) joint venture by
     contributing their medical businesses to MetraHealth, in exchange for
     shares of common stock of MetraHealth. No gain was recognized upon the
     formation of the joint venture. Upon formation of the joint venture TIC and
     its affiliates owned 50% of the outstanding capital stock of MetraHealth,
     and the other 50% was owned by MetLife and its affiliates. In March 1995,
     MetraHealth acquired HealthSpring, Inc. for common stock of MetraHealth,
     resulting in a reduction in the participation of the Company and MetLife in
     the MetraHealth venture to 48.25% each.

     In October 1995, the Company completed the sale of its ownership in
     MetraHealth to United HealthCare Corporation. Gross proceeds to the Company
     in 1995 were $831 million in cash, and the Company recognized a gain in
     1995 of $110 million after tax ($165 million pre-tax). During 1996 the
     Company received a contingency payment (based on MetraHealth's 1995
     results) and recognized a gain in 1996 of $31 million after tax ($48
     million pre-tax). Both of these gains are reflected in discontinued
     operations.

     All of the businesses sold to MetLife or contributed to MetraHealth have
     been accounted for as a discontinued operation. Revenues from discontinued
     operations for the years ended December 31, 1995 and 1994 amounted to
     $1.040 billion and $3.522 billion, respectively. Revenues in 1996 were
     immaterial.

4.   Business Segment Information
     ----------------------------

     The Company is a diversified financial services company engaged in
     investment services, life and property and casualty insurance services and
     consumer finance. The following table presents certain information
     regarding these industry segments:

<TABLE>
<CAPTION>
     (millions)                                         1996            1995             1994
                                                     ----------      ----------       ----------
<S>                                                  <C>             <C>              <C>     
     Revenues
     Investment Services                             $    7,802      $    6,808       $    5,690
     Life Insurance Services                              3,765           3,858            3,488
     Property & Casualty Insurance Services               8,224           4,545            4,538
     Consumer Finance Services                            1,411           1,354            1,239
     Corporate and Other                                    143              18              (12)
                                                     ----------      ----------       ----------
                                                     $   21,345      $   16,583       $   14,943
                                                     ==========      ==========       ==========

     Income from continuing operations
       before income taxes and minority interest
     Investment Services                             $    1,463      $    1,028       $      732
     Life Insurance Services                              1,009             893              651
     Property & Casualty Insurance Services                 512             595              307
     Consumer Finance Services                              343             378              356
     Corporate and Other                                     71            (373)            (172)
                                                     ----------      ----------       ----------
                                                     $    3,398      $    2,521       $    1,874
                                                     ==========      ==========       ==========
</TABLE>


                                       39
<PAGE>

Notes to Consolidated Financial Statements (continued)

<TABLE>
<S>                                                  <C>             <C>              <C>     
     Income from continuing operations
     Investment Services                             $      889      $      599       $      422
     Life Insurance Services                                653             581              421
     Property & Casualty Insurance Services
       (after minority interest of $47 in 1996)             362             453              249
     Consumer Finance Services                              223             246              227
     Corporate and Other                                    173            (251)            (162)
                                                     ----------      ----------       ----------
                                                     $    2,300      $    1,628       $    1,157
                                                     ==========      ==========       ==========
     Identifiable assets
     Investment Services                             $   51,245      $   40,976       $   45,618
     Life Insurance Services                             40,329          37,912           33,151
     Property & Casualty Insurance Services              49,779          23,647           22,007
     Consumer Finance Services                            9,061           8,196            7,729
     Corporate and Other                                    653           3,185            6,136
                                                     ----------      ----------       ----------
                                                     $  151,067      $  113,916       $  114,641
                                                     ==========      ==========       ==========
</TABLE>

     The Investment Services segment consists of investment banking, securities
     brokerage, asset management and other financial services provided through
     Smith Barney and its subsidiaries for all years presented, and in 1994
     only, the investment management services provided by RCM (sold in June
     1996) and the mutual fund management and distribution services provided
     through American Capital (sold in December 1994, see Note 3).

     The Life Insurance Services segment includes individual and group life
     insurance, accident and health insurance, annuities and investment
     products, which are offered primarily through The Travelers Insurance
     Company, The Travelers Life and Annuity Company and Primerica Financial
     Services (PFS).

     The Property & Casualty Insurance Services segment provides
     property-casualty insurance, including workers' compensation, liability,
     automobile, property and commercial multi-peril to businesses and other
     institutions and automobile and homeowners insurance to individuals.
     Property-casualty insurance policies are issued primarily by subsidiaries
     of the Company's newly formed majority-owned subsidiary Travelers Property
     Casualty Corp. and its property-casualty insurance subsidiaries, including
     Travelers Indemnity, Gulf Insurance Company, ACSC and SFIC.

     The Consumer Finance Services segment includes consumer lending (including
     secured and unsecured personal loans, real estate-secured loans and
     consumer goods financing) and credit cards. Also included in this segment
     are credit-related insurance services provided through American Health and
     Life Insurance Company (AHL) and its affiliate.

     Corporate and Other consists of corporate staff and treasury operations,
     certain corporate income and expenses that have not been allocated to the
     operating subsidiaries, including gains and losses from the sale of stock
     of subsidiaries and affiliates. RCM, the remaining component of what were
     the Mutual Funds and Asset Management operations in 1994, is reported as
     part of Corporate and Other in 1995 and through its date of sale in 1996.


                                       40
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Cumulative effect of accounting changes, and capital expenditures for
     property, plant and equipment and related depreciation expense are not
     material to any of the business segments. Intersegment sales and
     international operations are not significant.

     For gains and special charges included in each segment, see "Results of
     Operations" discussion in Management's Discussion and Analysis of Financial
     Condition and Results of Operations.

5.   Investments
     -----------

     Fair values of investments in fixed maturities are based on quoted market
     prices or dealer quotes or, if these are not available, discounted expected
     cash flows using market rates commensurate with the credit quality and
     maturity of the investment.

     The amortized cost and estimated market values of investments in fixed
     maturities were as follows:

<TABLE>
<CAPTION>
     December 31, 1996                                                                     Gross Unrealized
                                                                          Amortized     -----------------------        Market
      (millions)                                                            Cost         Gains          Losses         Value
                                                                          --------      --------       --------       --------
<S>                                                                       <C>           <C>            <C>            <C>     
     Available for sale:
          Mortgage-backed securities-principally obligations of U.S. 
              Government agencies                                         $  8,416      $    146       $    (38)      $  8,524

          U.S. Treasury securities and obligations of
              U.S. Government corporations and agencies                      3,757           102            (11)         3,848

          Obligations of states and political subdivisions                   5,254           124            (31)         5,347

          Debt securities issued by foreign governments                      1,161            41             (4)         1,198

          Corporate securities                                              24,636           462            (70)        25,028
                                                                          ----------------------------------------------------
                                                                          $ 43,224      $    875       $   (154)      $ 43,945
                                                                          ====================================================

     Held to maturity, principally mortgage-backed securities             $     53      $      9       $   --         $     62
                                                                          ====================================================
</TABLE>


                                       41
<PAGE>

Notes to Consolidated Financial Statements (continued)

<TABLE>
<CAPTION>
     December 31, 1995                                                                     Gross Unrealized
                                                                          Amortized     -----------------------        Market
      (millions)                                                            Cost         Gains          Losses         Value
                                                                          --------      --------       --------       --------
<S>                                                                       <C>           <C>            <C>            <C>     
     Available for sale:
          Mortgage-backed securities-principally obligations of U.S. 
              Government agencies                                         $  5,936      $    169       $    (20)      $  6,085

          U.S. Treasury securities and obligations of
              U.S. Government corporations and agencies                      2,653           195           --            2,848

          Obligations of states and political subdivisions                   3,993           110            (11)         4,092

          Debt securities issued by foreign governments                        433            20           --              453

          Corporate securities                                              16,569           619            (22)        17,166
                                                                          ----------------------------------------------------
                                                                          $ 29,584      $  1,113       $    (53)      $ 30,644
                                                                          ====================================================

     Held to maturity, principally mortgage-backed securities             $     68      $     11       $   --         $     79
                                                                          ====================================================
</TABLE>

     The amortized cost and estimated market value at December 31, 1996 by
     contractual maturity are shown below. Actual maturities will differ from
     contractual maturities because borrowers may have the right to call or
     prepay obligations with or without call or prepayment penalties.

                                                                   Estimated
     (millions)                                      Amortized       Market
                                                       Cost          Value
                                                     --------      --------
     Due in one year or less                         $  2,003      $  2,012
     Due after one year through five years             10,962        11,095
     Due after five years through ten years            10,249        10,409
     Due after ten years                               11,594        11,905
                                                     --------      --------
                                                       34,808        35,421
     Mortgage-backed securities                         8,469         8,586
                                                     --------      --------
                                                     $ 43,277      $ 44,007
                                                     ========      ========

     Realized gains and losses on fixed maturities for the years ended December
     31, were as follows:

     (millions)                               1996        1995        1994
                                             ------      ------      ------
     Realized gains
       Pre-tax                               $  231      $  157      $   52
                                             ------      ------      ------
       After-tax                             $  150      $  102      $   34
                                             ------      ------      ------
     Realized losses
       Pre-tax                               $  361      $  244      $  201
                                             ------      ------      ------
        
       After-tax                             $  235      $  159      $  131
                                             ------      ------      ------

     Net realized gains on equity securities and other investments, after-tax,
     amounted to $120 million, $155 million and $18 million for the years ended
     December 31, 1996, 1995 and 1994, respectively. Net unrealized gains
     (losses) on equity securities at December 31, 1996 and 1995 were $44
     million and $97 million, respectively.


                                       42
<PAGE>

Notes to Consolidated Financial Statements (continued)

     The Company had industry concentrations of corporate bonds and short-term
     investments at December 31 as follows:

     (millions)                                       1996           1995
                                                    --------       --------
     Finance                                        $  4,399       $  2,342
     Banking                                        $  4,252       $  2,138
     Electric utilities                             $  2,268       $  1,582
     Oil and gas                                    $  1,533       $  1,362

     At December 31, significant concentrations of mortgage loans and real
     estate were for properties located in highly populated areas in the states
     listed below:

                                   Mortgage Loans           Real Estate
                                 ------------------      ------------------
     (millions)                   1996        1995        1996        1995
                                 ------      ------      ------      ------
     California                  $  811      $1,121      $  393      $   51
     New York                    $  390      $  429        --        $   49
     Florida                     $  283      $  323      $   49      $   17
     Texas                       $  283      $  300      $   36      $   56
     Massachusetts               $  276      $  111      $   17      $    4
     Illinois                    $  182      $  203      $   81      $   58
     Virginia                    $  247      $  194      $ --        $ --

     Other mortgage loan and real estate investments are dispersed throughout
     the United States, with no combined holdings in any other state exceeding
     $200 million.


     Aggregate annual maturities on mortgage loans are as follows:

     (millions)

     Past maturity                                                  $    82
     1997                                                               462
     1998                                                               438
     1999                                                               538
     2000                                                               556
     2001                                                               277
     Thereafter                                                       1,459
                                                                   --------
                                                                   $  3,812
                                                                   ========


                                       43
<PAGE>

Notes to Consolidated Financial Statements (continued)

6.   Securities Borrowed, Loaned and Subject to Repurchase Agreements
     ----------------------------------------------------------------

     Securities borrowed or purchased under agreements to resell, at their
     respective carrying values, consisted of the following at December 31:

     (millions)                                        1996          1995
                                                     --------      --------

     Resale agreements                               $ 16,345      $ 12,087
     Deposits paid for securities borrowed              8,935         7,514
                                                     --------      --------
                                                     $ 25,280      $ 19,601
                                                     ========      ========

     Securities loaned or sold under agreements to repurchase, at their
     respective carrying values, consisted of the following at December 31:

     (millions)                                        1996          1995
                                                     --------      --------

     Repurchase agreements                           $ 19,650      $ 17,183
     Deposits received for securities loaned            4,799         3,436
                                                     --------      --------
                                                     $ 24,449      $ 20,619
                                                     ========      ========

     The resale and repurchase agreements represent collateralized financing
     transactions used to generate net interest income and facilitate trading
     activity. These instruments are short-term in nature (usually 30 days or
     less) and are collateralized principally by U.S. Government and
     mortgage-backed securities. The carrying amounts of these instruments
     approximate fair value because of the relatively short period of time
     between the origination of the instruments and their expected realization.

     Deposits paid for securities borrowed (securities borrowed) and deposits
     received for securities loaned (securities loaned) are recorded at the
     amount of cash advanced or received. Securities borrowed transactions
     require the Company to deposit cash with the lender. With respect to
     securities loaned, the Company receives cash collateral in an amount
     generally in excess of the market value of securities loaned. The Company
     monitors the market value of securities borrowed and securities loaned
     daily, and additional collateral is obtained as necessary.

     Substantially all of the Company's securities borrowed contracts are with
     other brokers and dealers, commercial banks and institutional clients.
     Substantially all of the Company's securities loaned contracts are with
     other brokers and dealers.

7.   Brokerage Receivables and Brokerage Payables
     --------------------------------------------

     The Company has receivables and payables for financial instruments
     purchased from and sold to brokers and dealers and customers. The Company
     is exposed to risk of loss from the inability of brokers and dealers or
     customers to pay for purchases or to deliver the financial instrument sold,
     in which case the Company would have to sell or purchase the financial
     instruments at prevailing market prices.

     The Company seeks to protect itself from the risks associated with customer
     activities by requiring customers to maintain margin collateral in
     compliance with regulatory and internal guidelines. Margin levels are
     monitored daily, and customers deposit additional collateral as required.
     Where customers cannot meet collateral requirements, the Company will
     liquidate sufficient underlying financial instruments to bring the customer
     into compliance with the required margin level.


                                       44
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Exposure to credit risk is impacted by market volatility, which may impair
     the ability of clients to satisfy their obligations to the Company. Credit
     limits are established and closely monitored for customers and brokers and
     dealers engaged in forward and futures and other transactions deemed to be
     credit-sensitive.

     Brokerage receivables and brokerage payables, which arise in the normal
     course of business, consisted of the following at December 31:

     (millions)                                        1996          1995
                                                     --------      --------

     Receivables from customers                      $  6,981      $  6,048
     Receivables from brokers and dealers                 324           511
                                                     --------      --------
       Total brokerage receivables                   $  7,305      $  6,559
                                                     ========      ========


     Payables to customers                           $  5,588      $  4,176
     Payables to brokers and dealers                      221           227
                                                     --------      --------
       Total brokerage payables                      $  5,809      $  4,403
                                                     ========      ========

8.   Trading Securities
     ------------------

     Trading securities at market value consisted of the following at December
     31:

<TABLE>
<CAPTION>
                                                                         1996                       1995
                                                                -----------------------    ------------------------
                                                                             Securities                  Securities
                                                                               Sold                        Sold
     (millions)                                                 Securities    Not Yet      Securities     Not Yet
                                                                  Owned      Purchased        Owned      Purchased
                                                                  -----      ---------        -----      ---------
<S>                                                             <C>           <C>           <C>           <C>     

     Obligations of U.S. Government and agencies                $  6,564      $  7,388      $  4,224      $  3,493

     Corporate debt                                                2,841           348         2,019           385

     State and municipal obligations                                 818             6           698            10


     Commercial paper and other short-term debt                      958             2           815             1


     Corporate convertibles, equities and other securities         1,284           634         1,228           674
                                                                --------      --------      --------      --------
                                                                $ 12,465      $  8,378      $  8,984      $  4,563
                                                                ========      ========      ========      ========
</TABLE>

     Carrying values are based on quoted market prices or dealer quotes. If a
     quoted market price is not available, fair value is estimated using quoted
     market prices for similar securities. Securities sold not yet purchased
     must ultimately be acquired in the marketplace at the then prevailing
     prices. Accordingly, these transactions may result in market risk since the
     ultimate purchase price may exceed the amount recognized in the financial
     statements.


                                       45
<PAGE>

Notes to Consolidated Financial Statements (continued)

9.   Consumer Finance Receivables
     ----------------------------

     Consumer finance receivables, net of unearned finance charges of $635
     million and $690 million at December 31, 1996 and 1995, respectively,
     consisted of the following:

     (millions)                                      1996           1995
                                                   --------       --------
     Real estate-secured loans                     $  3,457       $  2,957
     Personal loans                                   3,200          3,051
     Credit cards                                       907            762
     Sales finance and other                            507            468
                                                   --------       --------
     Consumer finance receivables                     8,071          7,238
     Accrued interest receivable                         54             47
     Allowance for credit losses                       (240)          (193)
                                                   --------       --------
     Net consumer finance receivables              $  7,885       $  7,092
                                                   ========       ========

     An analysis of the allowance for credit losses on consumer finance
     receivables at December 31, was as follows:

<TABLE>
<CAPTION>
     (millions)                                                    1996            1995            1994
                                                                 --------        --------        --------
<S>                                                              <C>             <C>             <C>     
     Balance, January 1                                          $    193        $    182        $    168
     Provision for consumer finance credit losses                     260             171             152
     Amounts written off                                             (245)           (188)           (163)
     Recovery of amounts previously written off                        26              27              25
     Allowance on receivables purchased                                 6               1            --
                                                                 --------        --------        --------
     Balance, December 31                                        $    240        $    193        $    182
                                                                 --------        --------        --------
     Net outstandings                                            $  8,071        $  7,238        $  6,885
                                                                 --------        --------        --------
     Allowance for credit losses as a % of net outstandings          2.97%           2.66%           2.64%
                                                                 ========        ========        ========
</TABLE>

     Contractual maturities of receivables before deducting unearned finance
     charges and excluding accrued interest were as follows:

<TABLE>
<CAPTION>
                                   Receivables
                                   Outstanding                                                                   Due
      (millions)                   December 31,      Due            Due            Due            Due            After
                                      1996           1997           1998           1999           2000           2000
                                    --------       --------       --------       --------       --------       --------
<S>                                 <C>            <C>            <C>            <C>            <C>            <C>     
     Real-estate secured loans      $  3,505       $    193       $    199       $    211       $    252       $  2,650
     Personal loans                    3,710          1,137            996            747            431            399
     Credit cards                        905             67             63             58             53            664
     Sales finance and other             586            343            117             57             46             23
                                    --------       --------       --------       --------       --------       --------
                                    $  8,706       $  1,740       $  1,375       $  1,073       $    782       $  3,736
                                    --------       --------       --------       --------       --------       --------
     Percentage                          100%            20%            16%            12%             9%            43%
                                    ========       ========       ========       ========       ========       ========
</TABLE>

     Contractual terms average 16 years on real estate-secured loans (excluding
     call provisions) and 4 years on personal loans. Experience has shown that a
     substantial amount of the receivables will be renewed or repaid prior to
     contractual maturity dates. Accordingly, the foregoing tabulation should
     not be regarded as a forecast of future cash collections.

     The Company has a geographically diverse consumer finance loan portfolio.
     At December 31, the distribution by state was as follows:


                                       46
<PAGE>

Notes to Consolidated Financial Statements (continued)

                                                          1996         1995
                                                         ------       ------
     Ohio                                                  11%          12%
     North Carolina                                         9%          10%
     Pennsylvania                                           6%           7%
     California                                             6%           5%
     South Carolina                                         6%           6%
     Texas                                                  5%           5%
     Tennessee                                              5%           5%
     All other states*                                     52%          50%
                                                         ------       ------
                                                          100%         100%
                                                         ======       ======

*    In 1996 none of the remaining states individually accounts for more than 5%
     of total consumer finance receivables.

     The estimated fair value of the consumer finance receivables portfolio
     depends on the methodology selected to value such portfolio (i.e., exit
     value versus entry value). Exit value represents a valuation of the
     portfolio based upon sales of comparable portfolios which takes into
     account the value of customer relationships and the current level of
     funding costs. Under the exit value methodology, the estimated fair value
     of the receivables portfolio at December 31, 1996 is approximately $671
     million above the recorded carrying value. Entry value is determined by
     comparing the portfolio yields to the yield at which new loans are being
     originated. Under the entry value methodology, the estimated fair value of
     the receivables portfolio at December 31, 1996 is approximately equal to
     the aggregate carrying value due to the increase in variable rate
     receivables whose rates are periodically reset and the fact that the
     average yield on fixed rate receivables is approximately equal to that on
     new fixed rate loans made at year-end 1996. Fair values included in Note 20
     are based on the exit value methodology.

10.  Debt
     ----

     Investment banking and brokerage borrowings

     Investment banking and brokerage borrowings consisted of the following at
     December 31:

     (millions)                                             1996         1995
                                                          --------     --------

     Commercial paper                                     $  3,028     $  2,401
     Uncollateralized borrowings                               189          399
     Collateralized borrowings                                --            155
                                                          --------     --------
                                                          $  3,217     $  2,955
                                                          ========     ========

     Weighted average interest rate at end of period          5.74%        5.86%


     Investment banking and brokerage borrowings are short-term and include
     commercial paper, collateralized borrowings and uncollateralized borrowings
     used to finance Smith Barney's operations, including the securities
     settlement process. The collateralized and uncollateralized borrowings bear
     interest at fluctuating rates based primarily on the Federal Funds interest
     rate. Smith Barney has a commercial paper program that consists of both
     discounted and interest bearing paper. Smith Barney also has substantial
     borrowing arrangements consisting of facilities that it has been advised
     are available, but where no contractual lending obligation exists.

     At December 31, 1995, the market value of the securities pledged as
     collateral for short-term brokerage borrowings was $171 million.


                                       47
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Short-term borrowings

     At December 31, short-term borrowings consisted of commercial paper
     outstanding with weighted average interest rates as follows:

<TABLE>
<CAPTION>
                                                     1996                                1995
                                          ----------------------------        -----------------------------
     (millions)                           Outstanding    Interest Rate        Outstanding     Interest Rate
                                          -----------    -------------        -----------     -------------
<S>                                         <C>               <C>              <C>               <C>  
     Commercial Credit Company              $  1,482          5.55%            $  1,394          5.86%
     Travelers Property Casualty Corp.            25          5.64%                --            --
     The Travelers Insurance Company              50          5.53%                  74          5.84%
                                            --------                           --------
                                            $  1,557                           $  1,468
                                            ========                           ========
</TABLE>
                                                                             
     TRV, Commercial Credit Company (CCC), TAP and The Travelers Insurance
     Company (TIC) issue commercial paper directly to investors. Each maintains
     unused credit availability under its respective bank lines of credit at
     least equal to the amount of its outstanding commercial paper. Each may
     borrow under its revolving credit facilities at various interest rate
     options and compensates the banks for the facilities through commitment
     fees.

     TRV, CCC and TIC have an agreement with a syndicate of banks to provide
     $1.0 billion of revolving credit, to be allocated to any of TRV, CCC or
     TIC. The participation of TIC in this agreement is limited to $250 million.
     The revolving credit facility consists of five-year revolving credit
     facility which expires in June 2001. At December 31, 1996, $250 million was
     allocated to TRV, $650 million was allocated to CCC, and $100 million was
     allocated to TIC. Under this facility, the Company is required to maintain
     a certain level of consolidated stockholders' equity (as defined in the
     agreement). At December 31, 1996, this requirement was exceeded by
     approximately $4.3 billion. At December 31, 1996 there were no borrowings
     outstanding under this facility.

     At December 31, 1996, CCC also had a committed and available revolving
     credit facility on a stand-alone basis of $1.5 billion, which expires in
     2001.

     CCC is limited by covenants in its revolving credit agreements as to the
     amount of dividends and advances that may be made to its parent or its
     affiliated companies. At December 31, 1996, CCC would have been able to
     remit $308 million to the parent under its most restrictive covenants.

     As discussed in Note 2, during the first quarter of 1996 TAP entered into a
     five-year revolving credit facility in the amount of $2.65 billion with a
     syndicate of banks. The Credit Facility was used to finance in part the
     purchase of Aetna P&C. All borrowings under the Credit Facility have been
     repaid in full. The Credit Facility was subsequently amended to extend the
     maturity to December 2001 and reduce the amount available to $500 million,
     none of which is currently utilized. Under the Credit Facility TAP is
     required to maintain a certain level of consolidated stockholders' equity
     (as defined in the agreement). At December 31, 1996, this requirement was
     exceeded by approximately $2.8 billion.

     The carrying value of short-term borrowings approximates fair value.


                                       48
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Long-term debt

     At December 31, long-term debt was as follows:

<TABLE>
<CAPTION>
                                               Weighted
                                                Average
     (millions)                               Coupon Rate    Maturities      1996         1995
                                              -----------    ----------      ----         ----
<S>                                              <C>         <C>           <C>           <C>     
     Travelers Group Inc. 
          Senior Notes                           7.34%       1997-2025     $  1,848      $  1,948
          Other(a)                                                               55            94
     Commercial Credit Company
          Senior Notes                           7.09%       1997-2025        5,750         5,200
     Smith Barney Holdings Inc. 
          Senior Notes                           6.64%       1997-2006        2,369         1,875
     Travelers Property Casualty Corp. 
          Senior Notes                           6.83%       1999-2026        1,250          --
          Other(b)                                                               (1)         --
     The Travelers Insurance Group Inc. 
          Other(c)                                                               56            73
                                                                           --------      --------
     Total
          Senior Notes                                                     $ 11,217      $  9,023
          Other                                                                 110           167
                                                                           --------      --------
                                                                           $ 11,327      $  9,190
                                                                           ========      ========
</TABLE>

     (a)  Unamortized premium of $20 million in 1996 and $27 million in 1995;
          and an ESOP note guarantee of $35 million in 1996 and $67 million in
          1995.

     (b)  Unamortized discount.

     (c)  Principally 12% GNMA/FNMA-collateralized obligations.

     Smith Barney has a $1.0 billion revolving credit agreement with a bank
     syndicate that extends through May 1999, and has a $500 million, 364-day
     revolving credit agreement with a bank syndicate that extends through May
     1997. Any amounts outstanding on the 364-day revolving credit agreement's
     termination date of May 1997 are due in May 1998. As of December 31, 1996,
     there were no borrowings outstanding under either facility.

     Smith Barney is limited by covenants in its revolving credit facility as to
     the amount of dividends that may be paid to TRV. At December 31, 1996,
     Smith Barney would have been able to remit approximately $659 million to
     TRV under its most restrictive covenants.

     Aggregate annual maturities for the next five years on long-term debt
     obligations (based on final maturity dates) excluding principal payments on
     the ESOP loan obligation and the 12% GNMA/FNMA-collateralized obligations,
     are as follows:

<TABLE>
<CAPTION>
     (millions)                               1997          1998          1999          2000          2001      Thereafter (a)
                                            --------      --------      --------      --------      --------    --------------
<S>                                         <C>           <C>           <C>           <C>           <C>           <C>     
     Travelers Group Inc.                   $    185      $    250      $    100      $    200      $   --        $  1,113
     Commercial Credit Company                   350           300           350           750           700         3,300
     Smith Barney Holdings Inc.                  200           150           350           500           294           875
     Travelers Property Casualty Corp.          --            --             400          --             500           350
                                            --------      --------      --------      --------      --------      --------
                                            $    735      $    700      $  1,200      $  1,450      $  1,494      $  5,638
                                            ========      ========      ========      ========      ========      ========
</TABLE>

     (a)  Includes $450 million redeemable at option of holders during 1999 at
          face amount.


                                       49
<PAGE>

Notes to Consolidated Financial Statements (continued)

     The fair value of the Company's long-term debt is estimated based on the
     quoted market price for the same or similar issues or on current rates
     offered to the Company for debt of the same remaining maturities. At
     December 31, 1996 the carrying value and the fair value of the Company's
     long-term debt were:

     (millions)                                      Carrying       Fair
                                                      Value         Value
                                                     --------      --------
     Travelers Group Inc.                            $  1,903      $  1,926
     Commercial Credit Company                          5,750         5,888
     Smith Barney Holdings Inc.                         2,369         2,374
     Travelers Property Casualty Corp.                  1,249         1,246
     The Travelers Insurance Group Inc.                    56            62
                                                     --------      --------
                                                     $ 11,327      $ 11,496
                                                     ========      ========

11.  Insurance Policy and Claims Reserves
     ------------------------------------

     Insurance policy and claims reserves consisted of the following at December
     31:

     (millions)                                       1996           1995
                                                    --------       --------
     Benefit and loss reserves:
       Property-casualty                            $ 29,967       $ 14,715
       Accident and health                               928            754
       Life and annuity                                8,555          8,663
     Unearned premiums                                 3,909          2,166
     Policy and contract claims                          585            622
                                                    --------       --------
                                                    $ 43,944       $ 26,920
                                                    ========       ========

     The table below is a reconciliation of beginning and ending
     property-casualty reserve balances for claims and claim adjustment expenses
     for the years ended December 31:

<TABLE>
<CAPTION>
     (millions)                                                                 1996          1995           1994
                                                                              --------      --------       --------
<S>                                                                           <C>           <C>            <C>     
     Claims and claim adjustment expense reserves
       at beginning of year                                                   $ 14,715      $ 13,872       $ 13,805
         Less reinsurance recoverables on unpaid losses                          4,613         3,621          3,615
                                                                              --------      --------       --------
     Net balance at beginning of year                                           10,102        10,251         10,190
                                                                              --------      --------       --------
     Provision for claims and claim adjustment expenses
       for claims arising in the current year                                    4,827         2,898          3,201
     Estimated claims and claim adjustment expenses for claims
       arising in prior years                                                      192          (227)          (248)
     Increase for purchase of Aetna P&C                                         11,752          --             --
                                                                              --------      --------       --------
             Total increases                                                    16,771         2,671          2,953
                                                                              --------      --------       --------
     Claims and claim adjustment expense payments for claims arising in:
         Current year                                                            1,858           887            989
         Prior years                                                             3,199         1,933          1,903
                                                                              --------      --------       --------
             Total payments                                                      5,057         2,820          2,892
                                                                              --------      --------       --------
     Net balance at end of year                                                 21,816        10,102         10,251
         Plus reinsurance recoverables on unpaid losses                          8,151         4,613          3,621
                                                                              --------      --------       --------
     Claims and claim adjustment expense reserves at end of year              $ 29,967      $ 14,715       $ 13,872
                                                                              --------      --------       --------
</TABLE>


                                       50
<PAGE>

Notes to Consolidated Financial Statements (continued)

     In 1996 estimated claims and claim adjustment expenses for claims arising
     in prior years included $238 million of net favorable development in
     certain Commercial Lines and Personal Lines coverages. Also in 1996,
     estimated claims and claim adjustment expenses for claims arising in prior
     years included $430 million within Commercial Lines related to
     acquisition-related charges primarily related to CIOTA, insurance products
     involving financial guarantees, and assumed reinsurance. In addition, as a
     result of the Company's review of Aetna P&C's insurance reserves,
     Commercial Lines reserves were increased by $60 million and Personal Lines
     reserves were decreased by $60 million.

     In 1995, estimated claims and claim adjustment expenses for claims arising
     in prior years included favorable loss development in certain workers'
     compensation, general liability and commercial auto lines of approximately
     $150 million; however, since the business to which it relates is subject to
     premium adjustments on retrospectively rated policies, the net impact on
     results of operations is not significant. In addition, in 1995 estimated
     claims and claim adjustment expenses for claims arising in prior years
     included favorable loss development in Personal Lines of approximately $60
     million.

     In 1994, estimated claims and claim adjustment expenses for claims arising
     in prior years included favorable loss development in Personal Lines
     automobile and homeowners coverage of $100 million, offset by unfavorable
     development of $100 million for Commercial Lines asbestos and environmental
     claims from 1985 and prior. In addition, in 1994 Commercial Lines
     experienced favorable prior year loss development in workers' compensation,
     other liability and commercial automobile product lines in its National
     Accounts business for post-1985 accident years. This favorable development
     amounted to $261 million; however, since the business to which it relates
     is subject to premium adjustments on retrospectively rated policies, the
     net impact on results of operations is not significant.

     The property-casualty claims and claim adjustment expense reserves include
     $2.315 billion and $806 million for asbestos and environmental related
     claims net of reinsurance at December 31, 1996 and 1995, respectively.

     It is difficult to estimate the reserves for environmental and
     asbestos-related claims due to the vagaries of court coverage decisions,
     plaintiffs' expanded theories of liability, the risks inherent in major
     litigation and other uncertainties. Conventional actuarial techniques are
     not used to estimate such reserves.

     For environmental claims, the Company estimates its financial exposure and
     establishes reserves based upon an analysis of its historical claim
     experience and the facts of the individual underlying claims. More
     specifically, the unique facts presented in each claim are evaluated
     individually and collectively. Due consideration is given to the many
     variables presented in each claim, as discussed above.

     The following factors are evaluated in projecting the ultimate reserve for
     asbestos-related claims: available insurance coverage; limits and
     deductibles; an analysis of each policyholder's potential liability;
     jurisdictional involvement; past and projected future claim activity; past
     settlement values of similar claims; allocated claim adjustment expense;
     potential role of other insurance, and applicable coverage defenses, if
     any. Once the gross ultimate exposure for indemnity and allocated claim
     adjustment expense is determined for a policyholder by policy year, a ceded
     projection is calculated based on any applicable facultative and treaty
     reinsurance. In addition, a similar review is conducted for asbestos
     property damage claims. However, due to the relatively minor claim volume,
     these reserves have remained at a constant level.

     As a result of these processes and procedures, the reserves carried for
     environmental and asbestos claims at December 31, 1996 are the Company's
     best estimate of ultimate claims and claim adjustment expenses, based upon
     known facts and current law. However, the conditions surrounding the final
     resolution of these claims continues to change. Currently, it is not
     possible to predict changes in the legal and legislative environment and
     their impact on the future development of asbestos and environmental
     claims. Such development will be impacted by future court


                                       51
<PAGE>

Notes to Consolidated Financial Statements (continued)

     decisions and interpretations and changes in Superfund and other
     legislation. Because of these future unknowns, additional liabilities may
     arise for amounts in excess of the current reserves. These additional
     amounts, or a range of these additional amounts, cannot now be reasonably
     estimated, and could result in a liability exceeding reserves by an amount
     that would be material to the Company's operating results in a future
     period. However, the Company believes that it is not likely that these
     claims will have a material adverse effect on the Company's financial
     condition or liquidity.

     The Company has a geographic exposure to catastrophe losses in certain
     North Atlantic states, California and South Florida. Catastrophes can be
     caused by various events including hurricanes, windstorms, earthquakes,
     hail, severe winter weather, explosions and fires, and the incidence and
     severity of catastrophes are inherently unpredictable. The extent of losses
     from a catastrophe is a function of both the total amount of insured
     exposure in the area affected by the event and the severity of the event.
     Most catastrophes are restricted to small geographic areas; however,
     hurricanes and earthquakes may produce significant damage in large, heavily
     populated areas. The Company generally seeks to reduce its exposure to
     catastrophe through individual risk selection and the purchase of
     catastrophe reinsurance.

12.  Reinsurance
     -----------

     The Company's insurance operations participate in reinsurance in order to
     limit losses, minimize exposure to large risks, provide additional capacity
     for future growth and effect business-sharing arrangements. Life
     reinsurance is accomplished through various plans of reinsurance, primarily
     coinsurance, modified coinsurance and yearly renewable term.
     Property-casualty reinsurance is placed on both a quota-share and excess of
     loss basis. The property-casualty insurance subsidiaries also participate
     as a servicing carrier for, and a member of, several pools and
     associations. Reinsurance ceded arrangements do not discharge the insurance
     subsidiaries or the Company as the primary insurer, except for cases
     involving a novation.


                                       52
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Reinsurance amounts included in the Consolidated Statement of Income were:

                                                         Ceded to
     (millions)                            Gross           Other          Net
                                           Amount        Companies       Amount
                                          --------       ---------      --------
     Year ended December 31, 1996
     ----------------------------
          
     Premiums
        Life insurance                    $  1,529       $   (296)      $  1,233
        Accident and health insurance          402            (98)           304
        Property-casualty insurance          7,902         (1,806)         6,096
                                          --------       --------       --------
                                          $  9,833       $ (2,200)      $  7,633
                                          ========       ========       ========

     Claims incurred                      $  8,389       $ (1,892)      $  6,497
                                          ========       ========       ========

     Year ended December 31, 1995
     ----------------------------
     
     Premiums
        Life insurance                    $  1,497       $   (272)      $  1,225
        Accident and health insurance          499            (87)           412
        Property-casualty insurance          4,752         (1,412)         3,340
                                          --------       --------       --------
                                          $  6,748       $ (1,771)      $  4,977
                                          ========       ========       ========

     Claims incurred                      $  5,806       $ (1,726)      $  4,080
                                          ========       ========       ========

     Year ended December 31, 1994
     ----------------------------
     
     Premiums
        Life insurance                    $  1,484       $   (288)      $  1,196
        Accident and health insurance          514            (89)           425
        Property-casualty insurance          5,052         (1,529)         3,523
                                          --------       --------       --------
                                          $  7,050       $ (1,906)      $  5,144
                                          ========       ========       ========

     Claims incurred                      $  5,725       $ (1,328)      $  4,397
                                          ========       ========       ========


     Reinsurance recoverables, net of valuation allowance, at December 31
     include amounts recoverable on unpaid and paid losses and were as follows:

     (millions)                                        1996          1995
                                                     --------      --------
     Reinsurance Recoverables
     ------------------------
       Life business                                 $  1,521      $  1,804
       Property-casualty business:
         Pools and associations                         4,160         2,775
         Other reinsurance                              4,553         1,882
                                                     --------      --------
                                                     $ 10,234      $  6,461
                                                     ========      ========

     Included in Life business reinsurance recoverables at December 31, 1996 and
     1995 is approximately $720 million and $929 million, respectively, of
     receivables from MetLife in connection with the sale of the group life
     business.


                                       53
<PAGE>

Notes to Consolidated Financial Statements (continued)

13.  Income Taxes
     ------------

     The provision for income taxes attributable to income from continuing
     operations (before minority interest) for the years ended December 31 was
     as follows:

     (millions)                        1996           1995           1994
                                     --------       --------       --------
     Current:
       Federal                       $    697       $    745       $    271
       Foreign                             33             19             22
       State                              114            110             80
                                     --------       --------       --------
                                          844            874            373
                                     --------       --------       --------
     Deferred:
       Federal                            221             24            335
       Foreign                              1              2              1
       State                              (15)            (7)             8
                                     --------       --------       --------
                                          207             19            344
                                     --------       --------       --------
                                     $  1,051       $    893       $    717
                                     ========       ========       ========

     The reconciliation of the federal statutory income tax rate to the
     Company's effective income tax rate applicable to income from continuing
     operations (before minority interest) for the years ended December 31 was
     as follows:

<TABLE>
<CAPTION>
                                                   1996          1995          1994
                                                  ------        ------        ------
<S>                                                 <C>           <C>           <C>  
     Federal statutory rate                         35.0%         35.0%         35.0%
     Limited taxability of investment income        (2.9)         (3.1)         (3.5)
     State and foreign income taxes
       (net of federal income tax benefit)           1.9           2.7           2.7
     Issuance of stock by subsidiary                (3.9)         --            --
     Sale of subsidiaries                           --            --             2.9
     Other, net                                      0.8           0.8           1.2
                                                  ------        ------        ------
     Effective income tax rate                      30.9%         35.4%         38.3%
                                                  ======        ======        ======
</TABLE>


     Tax benefits allocated directly to stockholders' equity for the years ended
     December 31, 1996, 1995 and 1994 were $175 million, $82 million and $35
     million, respectively.

     Deferred income taxes at December 31 related to the following:

     (millions)                                           1996           1995
                                                        --------       --------
     Deferred tax assets:
       Differences in computing policy reserves         $  2,036       $  1,161
       Deferred compensation                                 350            295
       Employee benefits                                     212            266
       Investments                                            14           --
       Other deferred tax assets                             878            760
                                                        --------       --------
     Gross deferred tax assets                             3,490          2,482
                                                        --------       --------
     Valuation allowance                                     100            100
                                                        --------       --------
     Deferred tax assets after valuation allowance         3,390          2,382
                                                        --------       --------


                                       54
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Deferred tax liabilities:
       Deferred policy acquisition costs and
         value of insurance in force                        (719)          (610)
       Investment management contracts                      (246)          (249)
       Investments                                          --              (90)
       Fixed assets                                         (117)           (48)
       Other deferred tax liabilities                       (238)          (296)
                                                        --------       --------
     Gross deferred tax liabilities                       (1,320)        (1,293)
                                                        --------       --------
     Net deferred tax asset                             $  2,070       $  1,089
                                                        ========       ========

     As a result of the acquisition of old Travelers, a valuation allowance of
     $100 million was established in 1993 to reduce the net deferred tax asset
     on investment losses to the amount that, based upon available evidence, is
     more likely than not to be realized. The $100 million valuation allowance
     is sufficient to cover any capital losses on investments that may exceed
     the capital gains able to be generated in the life insurance group's
     consolidated federal income tax return based upon management's best
     estimate of the character of the reversing temporary differences. Reversal
     of the valuation allowance is contingent upon the recognition of future
     capital gains or a change in circumstances which causes the recognition of
     the benefits to become more likely than not. The initial recognition of any
     benefit produced by the reversal of the valuation allowance will be
     recognized by reducing goodwill.

     The net deferred tax asset, after the valuation allowance of $100 million,
     relates to temporary differences that are expected to reverse as net
     ordinary deductions. The Company will have to generate approximately $5.9
     billion of taxable income, before the reversal of these temporary
     differences, primarily over the next 10-15 years, to realize the remainder
     of the deferred tax asset. Management expects to realize the remainder of
     the deferred tax asset based upon its expectation of future taxable income,
     after the reversal of these deductible temporary differences, of at least
     $1.5 billion annually. The Company has reported pre-tax financial statement
     income from continuing operations exceeding $2.5 billion, on average, over
     the last three years and has had taxable income of approximately $1.5
     billion, on average, over the same period of time. At December 31, 1996,
     the Company has no ordinary or capital loss carryforwards.

14.  Preferred Stock and Stockholders' Equity
     ----------------------------------------

     Preferred stock                      
     The following table sets forth the Company's preferred stock outstanding at
     December 31:

                                       1996                      1995
                             ------------------------   ------------------------
                Liquidation                 Carrying                   Carrying
                Preference     Number        Value        Number        Value
                Per Share    of Shares     (millions)   of Shares     (millions)
                -----------  ------------------------   ------------------------
     Series A   $  250       1,200,000      $  300       1,200,000      $  300
     Series B   $   50            --          --         2,500,000         125
     Series D   $   50       7,500,000         375       7,500,000         375
                            ----------------------      ----------------------
                             8,700,000      $  675      11,200,000      $  800
                            ======================      ======================
     Series C   $53.25       3,085,612      $  164       4,406,431      $  235
                            ======================      ======================

     Series A

     In July 1992 the Company sold in a public offering 12.0 million depositary
     shares, each representing 1/10th of a share of 8.125% Cumulative Preferred
     Stock, Series A (Series A Preferred), at an offering price of $25 per
     depositary share. The Series A Preferred has cumulative dividends payable
     quarterly and a liquidation preference equivalent to $25 per depositary
     share plus accrued and accumulated unpaid dividends. On or after July 28,
     1997, 


                                       55
<PAGE>

Notes to Consolidated Financial Statements (continued)

     the Company may, at its option, redeem the Series A Preferred, in whole or
     in part, at any time at a redemption price of $25 per depositary share plus
     dividends accrued and unpaid to the redemption date.

     Series B

     During 1996, $125 million of liquidation value of the 5.50% Convertible
     Preferred Stock Series B (Series B Preferred) representing 2,499,945 shares
     of Series B Preferred was converted into 6,802,432 shares of common stock.
     Each share of the Series B Preferred was converted into 2.72109 shares of
     TRV common stock at a conversion price of $18.375 per share. The remaining
     55 shares were redeemed for cash at $51.925 per share plus accrued and
     unpaid dividends.

     Series C

     In connection with the acquisition of The Travelers Corporation (old
     Travelers) in 1993, the Company converted the old Travelers $4.53 Series A
     ESOP Convertible Preference Stock which was issued to prefund old
     Travelers' matching obligations under its Employee Stock Ownership Plan
     (ESOP) into $4.53 Series C Convertible Preferred Stock (Series C Preferred)
     of the Company with a stated value and a liquidation preference of $53.25
     per share. The Series C Preferred is convertible into one share of
     Travelers Group Inc. common stock for each $32.98 of stated value of Series
     C Preferred, subject to antidilution adjustments in certain circumstances.
     Each share of Series C Preferred is entitled to 2.61 votes on election of
     directors and all other matters submitted to a vote of stockholders.
     Dividends on the Series C Preferred are cumulative and accrue in the amount
     of $4.53 per annum per share. The Series C Preferred is redeemable at the
     option of the Company on or after January 1, 1998 (or earlier at the option
     of the holder under certain limited circumstances) at a redemption price of
     $53.25 per share plus accrued and unpaid dividends thereon to the date
     fixed for redemption.

     Series D

     Also in connection with the Company's acquisition of old Travelers, 7.5
     million shares of 9 1/4% Series B Preference Stock of old Travelers were
     converted into 7.5 million shares of 9 1/4% Series D Preferred Stock
     (Series D Preferred) of the Company with a stated value and liquidation
     preference of $50 per share. The Series D Preferred is held in the form of
     depositary shares, with two depositary shares representing each preferred
     share. Annual dividends of $4.625 per share ($2.3125 per depositary share)
     are payable quarterly. Dividends are cumulative from the date of issue. The
     Series D Preferred is not redeemable prior to July 1, 1997. On and after
     July 1, 1997, the Series D Preferred is redeemable at the Company's option
     at a price of $50 per share (equivalent to $25 per depositary share), plus
     accrued and unpaid dividends, if any, to the redemption date.

     Mandatorily redeemable preferred securities of subsidiary trusts

     During 1996 the Company formed the following statutory business trusts
     under the laws of the state of Delaware. Each trust exists for the
     exclusive purposes of (i) issuing Trust Securities (both common and
     preferred) representing undivided beneficial interests in the assets of the
     Trust; (ii) investing the gross proceeds of the Trust Securities in Junior
     Subordinated Deferrable Interest Debentures (Subordinated Debentures) of
     its parent; and (iii) engaging in only those activities necessary or
     incidental thereto. These Subordinated Debentures and the related income
     effects are eliminated in the consolidated financial statements. At
     December 31, 1996 the following preferred securities of subsidiary trusts
     were outstanding:


                                       56
<PAGE>

Notes to Consolidated Financial Statements (continued)

                                                   Liquidation      Interest
     (in millions)                                    Value           Rate
                                                    --------        --------

     Travelers Capital I                            $    400          8.00%
     Travelers Capital II                                400         7 3/4%
     Travelers Capital III                               200         7 3/8%
                                                    --------
               Total TRV obligated                  $  1,000
                                                    --------

     Travelers P&C Capital I                        $    800          8.08%
     Travelers P&C Capital II                            100          8.00%
                                                    --------
               Total TAP obligated                  $    900
                                                    --------

     In October 1996 Travelers Capital I, a wholly owned subsidiary trust of
     TRV, issued 16 million 8% Trust Preferred Securities (the TRV I 8%
     Preferred Securities) with a liquidation preference of $25 per TRV I 8%
     Preferred Security to the public and 494,880 common securities to TRV, the
     proceeds of which were invested by Travelers Capital I in $412 million of
     8% Junior Subordinated Deferrable Interest Debentures due 2036 issued by
     TRV (the TRV 8% Debentures). The $412 million of TRV 8% Debentures is the
     sole asset of Travelers Capital I. The TRV 8% Debentures mature on
     September 30, 2036 and are redeemable by TRV in whole or in part at any
     time after October 7, 2001. Travelers Capital I will use the proceeds from
     any such redemption to redeem a like amount of TRV I 8% Preferred
     Securities and common securities. Distributions on the TRV I 8% Preferred
     Securities and common securities are cumulative and payable quarterly in
     arrears.

     In December 1996 Travelers Capital II, a wholly owned subsidiary trust of
     TRV, issued 400 thousand 7 3/4% Trust Preferred Securities (the TRV II 7
     3/4% Preferred Securities) with a liquidation preference of $1,000 per TRV
     II 7 3/4% Preferred Security to the public and 12,372 common securities to
     TRV, the proceeds of which were invested by Travelers Capital II in $412
     million of 7 3/4% Junior Subordinated Deferrable Interest Debentures due
     2036 issued by TRV (the TRV 7 3/4% Debentures). The $412 million of TRV 7
     3/4% Debentures is the sole asset of Travelers Capital II. The TRV 7 3/4%
     Debentures mature on December 1, 2036 and are redeemable by TRV in whole or
     in part at any time after December 1, 2006. Travelers Capital II will use
     the proceeds from any such redemption to redeem a like amount of TRV II 7
     3/4% Preferred Securities and common securities. The redemption price for
     TRV II 7 3/4% Preferred Securities and common securities for the ten year
     period beginning on December 1, 2006 is an amount representing a premium
     over the liquidation amount per TRV 7 3/4% Preferred Securities and common
     securities which declines annually to 100% of such liquidation amount for
     the period from December 1, 2016 and thereafter. Distributions on the TRV
     II 7 3/4% Preferred Securities and common securities are cumulative and
     payable semi-annually in arrears.

     In December 1996 Travelers Capital III, a wholly owned subsidiary trust of
     TRV, issued 200 thousand 7 5/8% Trust Preferred Securities (the TRV III 7
     5/8% Preferred Securities; and collectively with the TRV I 8% Preferred
     Securities and the TRV II 7 3/4% Preferred Securities, the TRV Preferred
     Securities) with a liquidation preference of $1,000 per TRV III Preferred
     Security to the public and 6,186 common securities to TRV, the proceeds of
     which were invested by Travelers Capital III in $206 million of 7 5/8%
     Junior Subordinated Deferrable Interest Debentures due 2036 issued by TRV
     (the TRV 7 5/8% Debentures; and collectively with the TRV 8% Debentures and
     the TRV 7 3/4% Debentures, the TRV Debentures). The $206 million of TRV 7
     5/8% Debentures is the sole asset of Travelers Capital III. The TRV 7 5/8%
     Debentures mature on December 1, 2036. Distributions on the TRV III 7 5/8%
     Preferred Securities and common securities are cumulative and payable
     semi-annually in arrears.

     TRV has guaranteed, on a subordinated basis, distributions and other
     payments due on each series of TRV Preferred Securities. The obligations of
     TRV with respect to the TRV Debentures, when considered together with
     certain undertakings of TRV with respect to Travelers Capital I, Travelers
     Capital II and Travelers Capital III, constitute full and unconditional
     guarantees by TRV of Travelers Capital I's, Travelers Capital II's and
     Travelers


                                       57
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Capital III's obligations under the respective TRV Preferred Securities.
     The TRV Preferred Securities are classified in the Consolidated Statement
     of Financial Position as "TRV-obligated mandatorily redeemable preferred
     securities of subsidiary trusts holding solely junior subordinated debt
     securities of TRV" at their liquidation value of $1.0 billion. TRV has the
     right, at any time, to defer payments of interest on the TRV Debentures and
     consequently the distributions on the TRV Preferred Securities and common
     securities would be deferred (though such distributions would continue to
     accrue with interest thereon since interest would accrue on the TRV
     Debentures) during any such extended interest payment period. TRV cannot
     pay dividends on its preferred and common stocks during such deferments.
     Distributions on the TRV Preferred Securities have been classified as
     interest expense in the Consolidated Statement of Income.

     In April 1996 Travelers P&C Capital I, a wholly owned subsidiary trust of
     TAP, issued 32 million 8.08% Trust Preferred Securities (the TAP I 8.08%
     Preferred Securities) with a liquidation preference of $25 per TAP I 8.08%
     Preferred Security to the public and 989,720 common securities to TAP, the
     proceeds of which were invested by Travelers P&C Capital I in $825 million
     of 8.08% Junior Subordinated Deferrable Interest Debentures due 2036 issued
     by TAP (the TAP 8.08% Debentures). The TAP 8.08% Debentures mature on April
     30, 2036 and are redeemable by TAP in whole or in part at any time after
     April 30, 2001. Travelers P&C Capital I will use the proceeds from any such
     redemption to redeem a like amount of TAP I 8.08% Preferred Securities and
     common securities. Distributions on the TAP I 8.08% Preferred Securities
     and common securities are cumulative and payable quarterly in arrears.

     In May 1996 Travelers P&C Capital II, a wholly owned subsidiary trust of
     TAP issued 4 million 8% Trust Preferred Securities (the TAP II 8% Preferred
     Securities; and together with the TAP I 8.08% Preferred Securities, the TAP
     Preferred Securities) with a liquidation value of $25 per TAP II 8%
     Preferred Security to the public and 123,720 common securities to TAP, the
     proceeds of which were invested by Travelers P&C Capital II in $103 million
     of 8% Junior Subordinated Deferrable Interest Debentures issued by TAP (the
     TAP 8% Debentures; and together with the TAP 8.08% Debentures, the TAP
     Debentures). The TAP 8% Debentures mature on May 15, 2036 and are
     redeemable by TAP in whole or in part at any time after May 15, 2001.
     Travelers P&C Capital II will use the proceeds from any such redemption to
     redeem a like amount of TAP II 8% Preferred Securities and common
     securities. Distributions on the TAP II 8% Preferred Securities and common
     securities are cumulative and payable quarterly in arrears.

     TAP has guaranteed, on a subordinated basis, distributions and other
     payments due on each series of TAP Preferred Securities. The obligations of
     TAP with respect to the TAP Debentures when considered together with
     certain undertakings of TAP with respect to Travelers P&C Capital I and
     Travelers P&C Capital II constitute full and unconditional guarantees by
     TAP of Travelers P&C Capital I's and Travelers P&C Capital II's obligations
     under the respective TAP Preferred Securities. The TAP Preferred Securities
     are classified in the Consolidated Statement of Financial Position as
     "TAP-obligated mandatorily redeemable preferred securities of subsidiary
     trusts holding solely junior subordinated debt securities of TAP" at their
     liquidation value of $900 million. TAP has the right, at any time, to defer
     payments of interest on the TAP Debentures and consequently the
     distributions on the TAP Preferred Securities and common securities would
     be deferred (though such distributions would continue to accrue with
     interest thereon since interest would accrue on the TAP Debentures during
     any such extended interest payment period.) TAP cannot pay dividends on its
     common stock during such deferments. Distributions on the TAP Preferred
     Securities have been classified as interest expense in the Consolidated
     Statement of Income.

     Stockholders' equity

     Common stock

     The Company has outstanding warrants to purchase shares of its common stock
     at an exercise price of $19.50 per common share, exercisable until July 31,
     1998. These warrants are publicly traded and at December 31, 1996 and 1995
     outstanding warrants would enable holders to purchase 7,496,518 shares and
     7,498,532 shares, respectively, of common stock of the Company.


                                       58
<PAGE>

Notes to Consolidated Financial Statements (continued)

     At December 31, 1996, 12,478,593 shares of authorized common stock were
     reserved for convertible securities and warrants.

     Subsidiary capital

     The combined insurance subsidiaries' statutory capital and surplus at
     December 31, 1996 and 1995 was $9.046 billion and $5.873 billion,
     respectively, and is subject to certain restrictions imposed by state
     insurance departments as to the transfer of funds and payment of dividends.
     The combined insurance subsidiaries' net income, determined in accordance
     with statutory accounting practices, for the years ended December 31, 1996,
     1995 and 1994 was $843 million (which includes $285 million for Aetna P&C
     in the first quarter of 1996), $745 million and $228 million, respectively.

     TIC is subject to various regulatory restrictions that limit the maximum
     amount of dividends available to its parent without prior approval of the
     Connecticut Insurance Department. A maximum of $507 million of statutory
     surplus is available in 1997 for such dividends without the prior approval
     of the Connecticut Insurance Department.

     TAP's insurance subsidiaries are subject to various regulatory restrictions
     that limit the maximum amount of dividends available to be paid to their
     parent without prior approval of insurance regulatory authorities. Dividend
     payments to TAP from its insurance subsidiaries are limited to $647 million
     in 1997 without prior approval of the Connecticut Insurance Department.

     Smith Barney's broker-dealer subsidiaries are subject to the Uniform Net
     Capital Rule of the Securities and Exchange Commission. At December 31,
     1996, the aggregate net capital of such broker-dealer subsidiaries was
     $1.216 billion, exceeding the net capital requirement by $1.060 billion.

     See Note 10 for additional restrictions on stockholders' equity.

15.  Incentive Plans
     ---------------

     The Company's stock option plans provide for the granting of stock options
     to officers and key employees of the Company and its participating
     subsidiaries. Options are granted at the fair market value of the Company's
     common stock at the time of grant for a period of ten years. Generally,
     options vest over a five-year period and are exercisable only if the
     optionee is employed by the Company. The plans also permit an employee
     exercising an option to be granted new options (reload options) in an
     amount equal to the number of common shares used to satisfy the exercise
     price and the withholding taxes due upon exercise. The reload options are
     granted for the remaining term of the related original option and vest over
     a six-month period. At December 31, 1996, 108,828,002 shares were available
     for future grant under option plans.

     Information with respect to stock options granted under the Company's
     option plans is as follows:

<TABLE>
<CAPTION>
                                                   1996                           1995                           1994
                                         --------------------------     -------------------------      -------------------------
                                                          Weighted                       Weighted                       Weighted
                                                          Average                        Average                        Average
                                                          Exercise                       Exercise                       Exercise
                                           Shares          Price          Shares          Price          Shares          Price
                                         -----------      --------      -----------      --------      ----------       --------
<S>                                      <C>              <C>           <C>              <C>           <C>              <C>     
     Outstanding, beginning of year      47,735,420       $  18.79      48,347,562       $  15.39      44,667,410       $  14.09
     Granted-original                     5,596,973       $  32.30       9,215,824       $  21.48       8,652,225       $  18.05
     Granted-reload                      20,513,592       $  36.26      15,023,586       $  24.62       3,613,475       $  17.90
     Forfeited                           (2,711,385)      $  18.23      (3,034,670)      $  17.10      (2,774,856)      $  15.92
     Exercised                          (28,141,204)     $  23.85      (21,816,882)     $  16.61       (5,810,692)      $  10.69
                                         -----------                    -----------                    ----------
     Outstanding, end of year            42,993,396       $  25.61      47,735,420       $  18.79      48,347,562       $  15.39
                                         ==========                     ==========                     ==========

     Exercisable at year end              9,300,384                      9,844,860                     16,898,566
</TABLE>


                                       59
<PAGE>

Notes to Consolidated Financial Statements (continued)

     The following table summarizes information about stock options outstanding
     at December 31, 1996:

<TABLE>
<CAPTION>
                            Options Outstanding                       Options Exercisable
                ---------------------------------------------     --------------------------
                                    Weighted         Weighted                      Weighted
     Range of                       Average          Average                       Average
     Exercise      Number          Remaining         Exercise       Number         Exercise
     Prices      Outstanding     Contractual Life     Price       Exercisable       Price
     -------     -----------     ----------------   ---------     -----------     ----------
<S>                <C>             <C>              <C>            <C>            <C>       
      $0-$10       1,659,282       3.8 years        $   7.26       1,527,947      $     7.06
     $10-$20      17,755,103       6.9 years        $  16.12       5,209,117      $    16.29
     $20-$30       5,425,784       7.7 years        $  24.83       1,152,007      $    24.52
     $30-$40      14,686,768       6.6 years        $  35.30       1,409,258      $    32.46
     $40-$50       3,466,459       5.7 years        $  43.19           2,055      $    43.30
                  ----------                                      ----------
      $0-$50      42,993,396       6.7 years        $  25.61       9,300,384      $    18.25
                  ==========                                      ==========
</TABLE>

     The Company applies Opinion 25 and related interpretations in accounting
     for its stock-based compensation plans. Since stock options under the
     Company's plans are issued at fair market value on the date of award, no
     compensation cost has been recognized for these awards.

     FAS No. 123 provides an alternative to Opinion 25 whereby fair values may
     be ascribed to options using a valuation model and amortized to
     compensation cost over the vesting period of the options. Had the Company
     applied FAS No. 123 in accounting for stock options, net income and net
     income per share would have been the pro forma amounts indicated below:

<TABLE>
<CAPTION>
                                                     1996                          1995
                                           -------------------------     -------------------------
                                           In millions     Per Share     In millions     Per Share
                                           -----------     ---------     -----------     ---------
<S>                                         <C>            <C>            <C>            <C>     
     Net income, as reported                $  2,331       $   3.50       $  1,834       $   2.76

     FAS No. 123 pro forma adjustments
       after-tax and minority interest           (51)          (.08)           (18)          (.03)
                                            --------       --------       --------       --------

     Net income, pro forma                  $  2,280       $   3.42       $  1,816       $   2.73
                                            ========       ========       ========       ========
</TABLE>

     The pro forma adjustments relate to options granted during 1996 and 1995
     for which a fair value on the date of grant was determined using the
     Black-Scholes option pricing model. No effect has been given to options
     granted prior to 1995.

     FAS No. 123 requires that reload options be treated as separate grants from
     the related original option grants. Under the Company's reload program,
     upon exercise of an option, employees generally tender previously owned
     shares to pay the exercise price and related tax withholding, and receive a
     reload option covering the same number of shares rendered for such
     purposes. New reload options vest over a six month period and are only
     granted if the Company's stock price has increased at least twenty percent
     over the exercise price of the option being reloaded. Reload options are
     intended to encourage employees to exercise options at an earlier date and
     to retain the shares so acquired, in furtherance of the Company's
     long-standing policy of encouraging increased employee stock ownership. The
     result of this program is that employees generally will exercise options as
     soon as they are able and, therefore, these options have shorter expected
     lives. Shorter option lives result in lower valuations using the
     Black-Scholes option model. However, such values are expensed more quickly
     due to the shorter vesting period of 


                                       60
<PAGE>

Notes to Consolidated Financial Statements (continued)

     reload options. In addition, since reload options are treated as separate
     grants, the existence of the reload feature in the Company's plan results
     in a greater number of options being valued.

     Shares received through option exercises under the Company's reload program
     are subject to restrictions on sale. Discounts (as measured by the
     estimated cost of protection) have been applied to the fair value of
     options granted to reflect these sale restrictions.

     The weighted average fair value of options granted during 1996 and 1995 was
     $4.50 and $3.30 per share, respectively. The weighted average expected life
     of reload options was approximately 1 year for 1996 and 1995. The weighted
     average expected life of original grants was approximately 3 years for 1996
     and 1995. Valuation and related assumption information are presented below:

                                    Weighted averages for options granted during
                                    --------------------------------------------
                                               1996                  1995
                                              ------                ------
                                                               
     Valuation assumptions:                                    
        Expected volatility                     28.5%                 27.4%
        Risk-free interest rate                 5.58%                 6.06%
        Expected annual dividends per share   $ 0.55                $ 0.48
        Expected annual forfeitures                5%                    5%

     The Company, through its Capital Accumulation Plan and other restricted
     stock programs, issues shares of the Company's common stock in the form of
     restricted stock to participating officers and other key employees. The
     restricted stock generally vests after a two or three-year period. Except
     under limited circumstances, during this period the stock cannot be sold or
     transferred by the participant, who is required to render service to the
     Company during the restricted period. Participants may elect to receive
     part of their awards in restricted stock and part in stock options.
     Unearned compensation expense associated with the restricted stock grants
     represents the market value of the Company's common stock at the date of
     grant and is recognized as a charge to income ratably over the vesting
     period. At December 31, 1996, 48,905,632 shares were available for future
     grant under these plans.

     Information with respect to restricted stock awards is as follows:

<TABLE>
<CAPTION>
                                                             1996             1995             1994
                                                          -----------      -----------      -----------
<S>                                                        <C>              <C>              <C>       
     Shares awarded                                        11,427,382       13,966,710       10,601,103
     Weighted average fair market value per share         $     30.20      $     18.00      $     19.36
     After-tax compensation cost charged to earnings
        (in millions)                                     $       134      $       114      $        88
</TABLE>

16.  Pension Plans
     -------------

     The Company has a noncontributory defined benefit pension plan covering the
     majority of its U.S. employees. Benefits for this plan are based on an
     account balance formula. Under this formula, each employee's accrued
     benefit can be expressed as an account that is credited with amounts based
     upon the employee's pay, length of service and a specified interest rate,
     all subject to a minimum benefit level. This plan is funded in accordance
     with the Employee Retirement Income Security Act of 1974 and the Internal
     Revenue Code. Certain non-U.S. employees of the Company are covered by
     noncontributory defined benefit plans. These plans are funded based upon
     local laws.

     The following is a summary of the components of pension expense for the
     Company's defined benefit plan for the years ended December 31:


                                       61
<PAGE>

Notes to Consolidated Financial Statements (continued)

     (millions)                               1996         1995         1994
                                             ------       ------       ------

     Service cost                            $   74       $   81       $  105
     Interest cost                              190          195          173
     Actual return on plan assets              (228)        (388)         (66)
     Net amortization and deferral               (1)         165         (161)
                                             ------       ------       ------
     Net periodic pension cost               $   35       $   53       $   51
                                             ======       ======       ======

     The following table sets forth the funded status of the Company's defined
     benefit plan at December 31:

<TABLE>
<CAPTION>
     (millions)                                                                  1996            1995
                                                                               --------        --------
<S>                                                                            <C>             <C>     
     Actuarial present value of benefit obligation:
        Vested benefits                                                        $  2,594        $  2,713
        Non-vested benefits                                                          70              52
                                                                               --------        --------
        Accumulated benefit obligation                                            2,664           2,765
        Effect of future salary increases                                            48              37
                                                                               --------        --------
        Projected benefit obligation                                              2,712           2,802
     Plan assets at fair value                                                    2,718           2,638
                                                                               --------        --------
     Projected benefit obligation in excess of or (less than) plan assets            (6)            164
     Unrecognized transition asset                                                    1               2
     Unrecognized prior service benefit                                              12              14
     Unrecognized net (loss)                                                        (71)           (228)
     Adjustment to recognize minimum liability                                     --               175
                                                                               --------        --------
     Accrued pension liability (prepaid pension cost)                          $    (64)       $    127
                                                                               ========        ========

     Actuarial assumptions:
        Weighted average discount rate                                             7.50%           7.25%
        Weighted average rate of compensation increase                             4.50%           4.50%
        Expected long-term rate of return on plan assets                           9.00%           9.25%
</TABLE>

     Plan assets are held in various separate accounts and the general account
     of The Travelers Insurance Company, a subsidiary of the Company, and
     certain investment trusts. These accounts and trusts invest in stocks, U.S.
     Government bonds, corporate bonds, mortgage loans and real estate.

17.  Postretirement Benefits
     -----------------------

     The Company provides postretirement health care, life insurance and
     survival income benefits to certain eligible retirees. These benefits
     relate primarily to former unionized employees of predecessor companies,
     certain employees of Smith Barney and former employees of old Travelers.
     Other retirees are generally responsible for most or all of the cost of
     these benefits (while retaining the benefits of group coverage and
     pricing).

     The Company generally funds its share of the cost of postretirement
     benefits on a pay-as-you-go basis. However, the Company has made
     contributions to a survivor income plan, the assets of which are currently
     invested in a major insurance company's general investment portfolio.

     The following is a summary of the components of net periodic postretirement
     benefit cost for the years ended December 31:


                                       62
<PAGE>

Notes to Consolidated Financial Statements (continued)

     (millions)                                    1996       1995       1994
                                                   ----       ----       ----
     Service cost                                  $  1       $  2       $  3
     Interest cost                                   25         34         33
     Net amortization and deferral                  (10)        (1)       --
                                                   ----       ----       ----
     Net periodic postretirement benefit cost      $ 16       $ 35       $ 36
                                                   ====       ====       ====

     The following table sets forth the funded status of the Company's
     postretirement benefit plans at December 31:

     (millions)                                                1996        1995
                                                              ------      ------
      Accumulated postretirement benefit obligation:
           Retirees                                           $  304      $  396
           Other fully eligible plan participants                 31          40
           Other active plan participants                          9          13
                                                              ------      ------
                                                                 344         449
           Plan assets at fair value                               4           4
                                                              ------      ------
           Accumulated postretirement benefit obligation in
             excess of plan assets                               340         445
           Unrecognized net gain                                 129          37
           Unrecognized prior service benefit (cost)               5           6
                                                              ------      ------
           Accrued postretirement benefit liability           $  474      $  488
                                                              ======      ======

     For measurement purposes, the annual rate of increase in the per capita
     cost of covered health care benefits ranged from 12.7% in 1996, decreasing
     gradually to 5.5% by the year 2003 and remaining at that level thereafter.
     The health care cost trend rate assumption affects the amounts reported. To
     illustrate, increasing the assumed health care cost trend rates by one
     percentage point in each year would increase the accumulated postretirement
     benefit obligation as of December 31, 1996 by approximately $12 million.
     The impact on net periodic postretirement benefit cost of such an increase
     would not be material.

     The weighted average discount rates used in determining the accumulated
     postretirement benefit obligation were 7.50% and 7.25% at December 31, 1996
     and 1995, respectively. For certain plans associated with Smith Barney and
     old Travelers, the weighted average assumed rate of compensation increase
     was approximately 3.5% for both 1996 and 1995. For other plans, no
     assumptions have been made for rate of compensation increases, since active
     employees are responsible for the full cost of these benefits upon
     retirement.

18.  Lease Commitments
     -----------------

     Rentals

     Rental expense (principally for offices and computer equipment) was $320
     million, $319 million and $403 million for the years ended December 31,
     1996, 1995 and 1994, respectively.

     Future minimum annual rentals under noncancellable operating leases are as
     follows:


                                       63
<PAGE>

Notes to Consolidated Financial Statements (continued)

     (millions)
     1997                                 $   332
     1998                                     267
     1999                                     209
     2000                                     138
     2001                                     101
     Thereafter                               545
                                          -------
                                          $ 1,592
                                          =======

     Future sublease rental income of approximately $218 million will partially
     offset these commitments.

     The Company and certain of Smith Barney's subsidiaries together have an
     option to purchase the buildings presently leased for Smith Barney's
     executive offices and New York City operations at the expiration of the
     lease term.

19.  Derivative Financial Instruments
     --------------------------------

     The Company uses derivative financial instruments in the normal course of
     business for end user and, in the case of Smith Barney, trading purposes.
     Derivatives are financial instruments, which include forwards, futures,
     options and swaps, whose value is based upon an underlying asset, index or
     reference rate. A derivative contract may be traded on an exchange or
     over-the-counter (OTC). Exchange-traded derivatives are standardized and
     include futures and certain option contracts listed on exchanges. OTC
     derivative contracts are individually negotiated between contracting
     parties and include forwards, swaps, and certain options including interest
     rate caps, floors and swaptions. Derivatives are subject to various risks
     similar to those related to the underlying financial instruments, including
     market, credit and liquidity risk. The risks of derivatives should not be
     viewed in isolation but rather should be considered on an aggregate basis
     along with risks related to the Company's non-derivative trading and other
     activities.

     Forwards represent commitments to exchange currencies or to purchase or
     sell other financial instruments at specified prices on specified future
     dates. Futures contracts are similar to forwards; however, major exchanges
     act as intermediaries and require daily cash settlement and collateral
     deposits. As a writer of certain option contracts, Smith Barney receives a
     fee to become obligated to buy or sell financial instruments at a specified
     price for a period of time at the holder's option. As a writer of interest
     rate options, Smith Barney receives a fee to become obligated to pay the
     holder at specified future dates the amount, if any, by which specified
     market interest rates exceed or fall below specified reference rates
     applied to a notional amount. In the case of swaptions, Smith Barney is
     obligated to enter into an interest rate swap at specified terms or cancel
     an existing swap, at the holder's option. Purchased options give Smith
     Barney the right, but not the obligation, to buy or sell financial
     instruments at a specified price for a period of time. Interest rate swaps
     require the exchange of periodic cash payments based on a notional
     principal amount and agreed-upon fixed or floating rates. Generally, no
     cash is exchanged at the outset of the contract and no principal payments
     are made by either party.

     Market Risk. Market risk is the potential for change in value caused by
     fluctuations in interest rates, foreign exchange rates, or market prices of
     an underlying financial instrument or index. Market risk is directly
     influenced by the volatility and liquidity in the markets in which the
     related underlying assets are traded. The Company seeks to control market
     risk related to trading financial instruments by measuring and monitoring
     risk limits across trading activities. In many cases, derivative financial
     instruments are used to hedge other on-and off-balance sheet transactions.

     Credit Risk. Credit risk is the possibility that a loss may occur due to
     the failure of a counterparty to perform according to the terms of a
     contract. The Company's exposure to the credit risk associated with
     counterparty 


                                       64
<PAGE>

Notes to Consolidated Financial Statements (continued)

     non-performance is limited to the net replacement cost of OTC contracts
     (including options held) in a gain position. Options written do not give
     rise to counterparty credit risk since they obligate the Company (not its
     counterparty) to perform. Exchange-traded financial instruments such as
     futures and certain options generally do not give rise to significant
     counterparty exposure due to the margin requirements of the individual
     exchanges. For significant transactions, the Company's credit review
     process includes an evaluation of the counterparty's creditworthiness,
     periodic review of credit standing and obtaining collateral and various
     credit enhancements in certain circumstances. Smith Barney establishes
     credit limits for its trading derivative counterparties by product type,
     taking into account the perceived risk associated with each product. The
     usage and resultant exposure from these credit limits are then monitored
     regularly by management.

     Liquidity Risk. Liquidity risk is the possibility that the Company may not
     be able to rapidly adjust the size of its derivative positions in times of
     high volatility and financial stress at a reasonable cost. The liquidity of
     derivative products is correlated to the liquidity of the underlying cash
     instrument. As with non-derivative financial instruments, the Company's
     valuation policies for derivatives include consideration of liquidity
     factors.

     Trading Activity 

     Smith Barney trades both derivative and cash financial instruments. While
     trading activities are primarily generated by client order flow, Smith
     Barney also takes proprietary positions in interest rate, foreign exchange,
     debt, equity and commodity instruments based on expectations of future
     market movements and conditions. Smith Barney's trading strategies rely on
     the joint management of its client-driven and proprietary transactions,
     along with the hedging and financing of these positions. This strategy
     helps reduce market risk and volatility in principal trading revenues.

     The following is a summary of principal trading revenues by product
     category for the years ended December 31:

     (millions)                                 1996        1995        1994
                                               ------      ------      ------
     Equities                                  $  493      $  459      $  392
     Taxable fixed-income                         257         305         239
     Municipals                                   189         216         248
     Foreign exchange, and other
       derivative financial instruments            51          36          21
                                               ------      ------      ------
                                               $  990      $1,016      $  900
                                               ======      ======      ======

     The revenue amounts presented include gains and losses from cash
     instruments and related derivatives, including swaps, forwards, futures and
     options.

     Equity revenues include realized and unrealized gains and losses on market
     making and trading, primarily in over-the-counter, listed and convertible
     securities and options.

     Taxable fixed-income revenues include realized and unrealized gains and
     losses on market making and trading, primarily in U.S. Government and
     agencies obligations, mortgage and asset-backed securities and corporate
     debt and preferred securities net of hedges in financial futures, options
     on financial futures and forward contracts.

     Municipal revenues include realized and unrealized gains and losses in
     market making and trading municipal and tax-exempt securities.

     Foreign exchanges revenues include realized and unrealized gains and losses
     in currency forward and options contracts.


                                       65
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Other derivative financial instrument revenues include realized and
     unrealized gains and losses on swaps, caps, floors, swaptions, net of
     related hedges, including financial futures and options, and non-derivative
     (or cash) financial instruments.

     All derivatives used for trading purposes relate to Smith Barney, and are
     primarily used to facilitate customer transactions. Smith Barney also uses
     derivatives to limit its net exposure to loss from market risk related to
     derivative and non-derivative inventory positions.

     Smith Barney's derivative contracts are generally short-term, with a
     weighted average maturity of approximately 7.5 months at December 31, 1996
     and 7 months at December 31, 1995. The gross notional or contractual
     amounts of these instruments do not represent the exposure to possible loss
     or future cash payments, but rather reflect the extent of the Company's
     involvement in these instruments. At December 31, Smith Barney had
     outstanding trading derivatives with notional values as follows:

<TABLE>
<CAPTION>
                                         Contract or Notional Amount  Contract or Notional Amount
                                                     1996                       1995
                                           -----------------------      ----------------------
     (millions)                             Purchase        Sell        Purchase        Sell
                                            --------      --------      --------      --------
<S>                                         <C>           <C>           <C>           <C>     
     "To be announced" mortgage-backed
        securities                          $ 10,997      $ 11,490      $  6,907      $  7,479
     Forward and futures contracts:
       Foreign currency forwards              13,081        14,174         6,127         7,568
       Foreign currency futures                1,469           520         1,458            11
       Financial futures                         467         3,110         2,889           493
       Interest rate and other                   150          --            --             297
       Precious metals and commodities           362           370           474           473
                                            --------      --------      --------      --------
                                            $ 26,526      $ 29,664      $ 17,855      $ 16,321
                                            ========      ========      ========      ========

     (millions)                               Held        Written         Held        Written
                                            --------      --------      --------      --------

     Options:
       Foreign currency                     $  5,849      $  5,511      $  3,266      $  3,502
       Exchange-traded                         1,295         1,128         2,201            62
       Interest rate caps, floors
         and swaptions                         2,035         2,571           550         1,197
       OTC debt and equity                       756           682           210           207
                                            --------      --------      --------      --------
                                            $  9,935      $  9,892      $  6,227      $  4,968
                                            ========      ========      ========      ========

     (millions)                                     Open Contracts              Open Contracts
                                                    --------------              --------------

      Interest rate and other swaps                       $  5,393                    $  2,305
                                                          ========                    ========
</TABLE>

     "To be Announced" Mortgage-Backed Securities. Smith Barney trades
     mortgage-backed "to be announced" mortgage pools ("TBAs") to facilitate
     customer transactions and to hedge proprietary inventory positions. At
     December 31, 1996, over $9.0 billion and at December 31, 1995, over $5.7
     billion each of purchase and sale positions represent offsetting purchases
     and sales of the same security, and substantially all of the contract
     values were for settlement within 60 days.

     Foreign Currency Contracts. In its role as a market intermediary, Smith
     Barney acts as a principal in foreign currency forward and options
     contracts, primarily to facilitate customer transactions. These
     transactions expose 


                                       66
<PAGE>

Notes to Consolidated Financial Statements (continued)

     the firm to foreign exchange rate risk, which is generally hedged by
     entering into foreign currency forward, futures and options contracts with
     inverse market risk profiles. At December 31, 1996 and 1995, approximately
     81% and 83% respectively of the contract values of foreign currency
     derivative instruments were for settlement within 90 days, and related
     primarily to major currencies such as the Japanese yen, German mark and
     British pound. Written foreign currency options consist of $2.373 billion
     and $3.138 billion of put and call contracts, respectively, at December 31,
     1996 and $1.799 billion and $1.703 billion of put and call contracts,
     respectively, at December 31, 1995.

     Financial Futures and Options on Financial Futures Contracts. Smith Barney
     trades financial futures contracts and options on financial futures,
     primarily to hedge other proprietary inventory positions.

     Precious Metals Contracts. Forward precious metals contracts are entered
     into to facilitate customer transactions, and are transacted in the London
     Bullion Market, which is used globally for hedging and trading purposes.
     Smith Barney may use precious metals futures as hedges of its forward
     inventory to reduce market risk.

     Interest Rate Products. Smith Barney enters into interest rate swaps, caps,
     floors and swaptions as part of its proprietary trading strategy, which it
     hedges with financial futures and options on financial futures.

     Trading derivative instruments are carried at market value with changes in
     market value reported in principal transactions revenues in the
     Consolidated Statement of Income. The fair value of a derivative contract
     represents the amount Smith Barney would have to pay a third party to
     assume its obligations under the contract or the amount a third party would
     pay to receive Smith Barney's benefits under the contract. Smith Barney's
     OTC derivative financial instruments, principally forwards, options, and
     swaps, are generally marked-to-market by pricing models based on the
     present value of future cash flows. These adjustments are integral
     components of the mark-to-market process. The trading gains and losses on
     these derivative financial instruments, should not be viewed on an
     individual basis, but rather as a component of Smith Barney's overall
     trading results, as these instruments are frequently hedges of, or hedged
     by, other on/off-balance sheet financial instruments.

     The fair value of Smith Barney's trading derivative instruments as recorded
     in the Consolidated Statement of Financial Position and the average fair
     value for each year based on month-end balances are as follows:

<TABLE>
<CAPTION>
                                                                                              Average Fair Value
                                                                   Fair Value            Based on Month-end Balances
                                                                       at                     for the Year Ended
                                                               December 31, 1996              December 31, 1996
                                                       ----------------------------    ----------------------------
     (millions)                                           Assets        Liabilities      Assets         Liabilities
                                                       -----------      -----------    -----------      -----------
<S>                                                      <C>             <C>             <C>             <C>   
     "To be announced" mortgage-backed
        securities                                       $   46          $   25          $   47          $   45
     Forward contracts:
       Foreign currency                                     296             261             321             272
       Interest rate and other                             --              --                 1            --
       Precious metals                                        5               4               5               5
     Options:
       Foreign currency                                      73              75              60              65
       Exchange-traded                                        5               7              10               9
       Interest rate caps, floors and swaptions              41              33              26              20
       OTC debt and equity                                   35              29              29              15
     Interest rate and other swaps                           16              47              19              46
                                                         ------          ------          ------          ------
                                                         $  517          $  481          $  518          $  477
                                                         ======          ======          ======          ======
</TABLE>


                                       67
<PAGE>

Notes to Consolidated Financial Statements (continued)

<TABLE>
<CAPTION>
                                                                                              Average Fair Value
                                                                   Fair Value            Based on Month-end Balances
                                                                       at                     for the Year Ended
                                                               December 31, 1995              December 31, 1995
                                                       ----------------------------    ----------------------------
     (millions)                                           Assets        Liabilities      Assets         Liabilities
                                                       -----------      -----------    -----------      -----------
<S>                                                      <C>             <C>             <C>             <C>   
     "To be announced" mortgage-backed
        securities                                       $   45          $   38          $   40          $   39
     Forward contracts:                                                                                  
       Foreign currency                                     156             101             273             242
       Interest rate and other                                7            --                 3               1
       Precious metals                                        5               5              12              12
     Options:                                                                                            
       Foreign currency                                      39              48              73              74
       Exchange-traded                                        9               6              11              10
       Interest rate caps, floors and swaptions              62              39              40              27
       OTC debt and equity                                   66              13              34              13
     Interest rate and other swaps                           37              90              34              59
                                                         ------          ------          ------          ------
                                                         $  426          $  340          $  520          $  477
                                                         ======          ======          ======          ======
</TABLE>

     The fair values do not include receivables or payables related to exchange
     traded futures contracts. Fair values for certain exchange-traded
     derivatives, principally futures and certain options, are based on quoted
     market prices. Futures contracts are settled in cash daily and therefore
     the receivable or payable is limited to one day's price move.

     End User Activity 

     In the normal course of business the Company also employs certain
     derivative financial instruments as an end user to manage various risks.
     Fair values were determined by reference to quoted market prices or, for
     interest rate swaps, estimated based upon the payments either party would
     have to make to terminate the swap. The notional and fair values of end
     user derivatives at December 31, were as follows:

<TABLE>
<CAPTION>
     1996                                               Notional Value           Fair Value
                                                      ------------------      --------------------
     (millions)                                         Open Contracts        Asset      Liability
                                                        --------------        -----      ---------
<S>                                                  <C>         <C>          <C>         <C>
     Interest rate swaps:
       Pay a fixed rate, receive a floating rate      $  871
       Pay a floating rate, receive a fixed rate         373
     Currency swap                                        15
     Interest rate caps                                   40
                                                      ------                  ------      ------
                                                      $1,299                  $   17      $   15
                                                      ======                  ======      ======

                                                    Purchase        Sell
                                                    --------        ----
     Foreign currency forwards                        $   15      $  114      $    2      $    4
     Financial futures                                   580         111        --          --
                                                      ------      ------      ------      ------
                                                      $  595      $  225      $    2      $    4
                                                      ======      ======      ======      ======
</TABLE>


                                       68
<PAGE>

Notes to Consolidated Financial Statements (continued)

<TABLE>
<CAPTION>
     1995                                               Notional Value           Fair Value
     -----                                              ------------------      --------------------
     (millions)                                         Open Contracts        Asset      Liability
                                                        --------------        -----      ---------
<S>                                                  <C>         <C>          <C>         <C>
     Interest rate swaps:
       Pay a fixed rate, receive a floating rate      $  511
       Pay a floating rate, receive a fixed rate          70
     Currency swap                                        15
                                                      ------
                                                      $  596                  $    3      $    3
                                                      ======                  ======      ======

                                                    Purchase        Sell
                                                    --------        ----
     Foreign currency forwards                        $   56      $  150      $    4      $    5
     Financial futures                                   256          64        --          --
                                                      ------      ------      ------      ------
                                                      $  312      $  214      $    4      $    5
                                                      ======      ======      ======      ======
</TABLE>

     Certain of the Company's subsidiaries employ swap contracts to manage
     interest rate risk related to variable rate obligations, limiting the
     Company's net exposure to interest rate movements to an acceptable level.
     Under these swaps the Company at December 31, 1996 and 1995 has fixed $475
     million of its short-term or variable rate obligations at an average rate
     of 5.21%. The swaps are accounted for as hedges of the related liabilities
     and unrealized gains and losses are not recorded in the Consolidated
     Statement of Financial Position. Periodic receipts or payments are accrued
     as adjustments to expense. In addition, the Company utilizes swaps to
     manage the differing interest rate and/or currency risk profiles of its
     subsidiaries' liabilities and related fixed income investment portfolio.
     These swaps are marked-to-market and recorded as either other assets or
     other liabilities with changes in value recorded as an adjustment to
     stockholders' equity where unrealized gains and losses on the related debt
     securities are recorded.

     Certain subsidiaries employ forwards to hedge their exposure to foreign
     exchange rate risk related to the net investment in foreign branches and
     foreign currency denominated investments. These forwards are
     marked-to-market and recorded as other assets or liabilities in the
     Consolidated Statement of Financial Position. Changes in value related to
     forwards hedging the net investment in foreign subsidiaries are recorded as
     an adjustment to stockholders' equity where related translation adjustments
     are recorded. Changes in value related to forwards hedging foreign
     investments in U.S. portfolios are recorded as other income where the
     related translation adjustments to the underlying investments are recorded
     and such amounts were not significant in 1996 or 1995.

     The Company hedges expected cash flows related to certain customer deposits
     and investment maturities, redemptions and sales against adverse changes in
     market interest rates with financial futures contracts. These contracts are
     marked-to-market and recorded as other liabilities in the Consolidated
     Statement of Financial Position. Realized gains or losses are recorded as
     an adjustment to the cost basis of the related asset when acquired.

20.  Fair Value of Financial Instruments
     -----------------------------------

     The following table summarizes the fair value and carrying amount of the
     Company's financial instruments at December 31, 1996 and 1995.
     Contractholder funds amounts exclude certain insurance contracts not within
     the scope of FAS No. 107, "Disclosure About Fair Value of Financial
     Instruments." The fair value assumptions were based upon subjective
     estimates of market conditions and perceived risks of the financial
     instruments at a certain point in time as disclosed further in various
     notes to the consolidated financial statements. Disclosed fair values for
     financial instruments do not reflect any premium or discount that could
     result from offering for sale at one time the 


                                       69
<PAGE>

Notes to Consolidated Financial Statements (continued)

     Company's entire holdings of a particular financial instrument. Potential
     taxes and other expenses that would be incurred in an actual sale or
     settlement are not reflected in amounts disclosed.

<TABLE>
<CAPTION>
                                                       1996                               1995
                                           -----------------------------      ------------------------------
(millions)                                 Carrying Amount    Fair Value      Carrying Amount     Fair Value
                                           ---------------    ----------      ---------------     ----------
<S>                                          <C>               <C>               <C>               <C>     
Assets:
  Investments                                $ 56,745          $ 56,754          $ 40,965          $ 40,976
  Securities borrowed or purchased
    under agreements to resell                 25,280            25,280            19,601            19,601
  Trading securities owned                     12,465            12,465             8,984             8,984
  Net consumer finance receivables              7,885             8,556             7,092             7,745
  Separate accounts with guaranteed
    returns                                     1,114             1,118             1,527             1,591
Derivatives:
  Trading                                         517               517               426               426
  End User                                          2                19                 4                 7

Liabilities:
  Long-term debt                               11,327            11,496             9,190             9,478
  Securities loaned or sold under
    agreements to repurchase                   24,449            24,449            20,619            20,619
  Trading securities sold not
    yet purchased                               8,378             8,378             4,563             4,563
Contractholder funds:
  With defined maturities                       1,671             1,665             2,449             2,460
  Without defined maturities                    9,085             8,841             9,282             9,016
  Separate accounts
    with guaranteed returns                     1,017               899             1,475             1,408
Derivatives:
  Trading                                         481               481               340               340
  End User                                          4                19                 5                 8
</TABLE>

21.  Commitments
     -----------

     Guarantees of Securities of Other Issuers

     TAP underwrote insurance guaranteeing the securities of other issuers,
     primarily corporate and industrial revenue bond issuers. The aggregate
     gross amount of guarantees of principal and interest for such securities
     was $8.285 billion and $1.730 billion at December 31, 1996 and 1995,
     respectively. Reserves for the financial guarantee business, which includes
     reserves for defaults, incurred but not reported losses and unearned
     premiums, totaled $71 million at December 31, 1996 and were not significant
     at December 31, 1995.

     It is not practicable to estimate a fair value for these financial
     guarantees because there is no quoted market price for such contracts, it
     is not practicable to reliably estimate the timing and amount of all future
     cash flows due to the unique nature of each of these contracts, and TAP no
     longer writes such guarantees.

     Included in the gross amounts are financial guarantees representing TAP's
     participation in the Municipal Bond Insurance Association's guarantee of
     municipal bond obligations of $7.556 billion and $1.603 billion at December
     31, 1996 and 1995, respectively. The bonds are generally rated A or above,
     and TAP's participation has been reinsured.


                                       70
<PAGE>

Notes to Consolidated Financial Statements (continued)

     At December 31, 1996, the scheduled maturities for these guarantees, net of
     TAP's participation in the municipal bond guarantee pools, are $142
     million, $250 million, $8 million, $13 million and $316 million for 1997,
     1998, 1999, 2000 and 2001 and thereafter, respectively.

     Credit Cards

     The Company provides bank and private label credit card services through
     CCC and its subsidiaries. These services are provided to individuals and to
     affinity groups nationwide. At December 31, 1996 and 1995 total credit
     lines available to credit cardholders were $6.622 billion and $5.870
     billion, respectively.

     Other Commitments

     At December 31, 1996 and 1995 Smith Barney had borrowed securities having a
     market value of $2.085 billion and $451 million, respectively, against
     which it had pledged securities having a market value of $2.132 billion and
     $459 million, respectively. In addition, Smith Barney had obtained letters
     of credit aggregating $147 million and $119 million at December 31, 1996
     and 1995, respectively, of which $147 million and $112 million,
     respectively, was used to satisfy various collateral and deposit
     requirements principally with clearing organizations.

     Smith Barney also trades certain fixed income securities on a "when-issued"
     basis, primarily to facilitate customer transactions and to hedge
     proprietary inventory positions. At December 31, 1996, Smith Barney had
     commitments to purchase $281 million and to sell $20 million of such
     securities when-issued. At December 31, 1995 Smith Barney had commitments
     to purchase $369 million and to sell $324 million of such securities
     when-issued.

     Smith Barney has entered into purchase agreements with various municipal
     issuers, whereby Smith Barney has purchased securities for forward
     delivery. These securities have been sold to the public for the same
     forward delivery dates. The total value of these commitments at December
     31, 1996 and 1995 is $438 million and $475 million, respectively.

     Smith Barney had outstanding commitments to underwrite variable rate
     municipal securities totaling $346 million and $800 million at December 31,
     1996 and 1995, respectively; conditions of the offerings include bond
     insurance and liquidity support facilities.

     At December 31, 1996 and 1995, Smith Barney had outstanding forward
     repurchase agreements totaling $725 million and $1.2 billion, respectively,
     and forward reverse repurchase agreements totaling $500 million and $625
     million, respectively. These commitments represent forward financing
     transactions with agreed upon interest rates, principal amounts and
     delivery dates.

     Smith Barney and its principal broker-dealer subsidiary have each provided
     a portion of a residual value guarantee in connection with the lease of the
     buildings occupied by Smith Barney's executive offices and New York
     operations. The amount of the guarantee is dependent upon the final
     build-out costs with a maximum of $586 million.

     The Company makes commitments to fund partnership investments and transfers
     receivables to third parties with recourse from time to time. The
     off-balance sheet risks of these financial instruments were not significant
     at December 31, 1996 or 1995.

22.  Contingencies
     -------------

     A subsidiary of the Company is in arbitration with underwriters at Lloyd's
     of London (Lloyd's) in New York State to enforce reinsurance contracts with
     respect to recoveries for certain asbestos claims. The dispute involves the
     ability of old Travelers to aggregate asbestos claims under a market
     agreement between Lloyd's and old Travelers


                                       71
<PAGE>

Notes to Consolidated Financial Statements (continued)

     or under the applicable reinsurance treaties. The Company believes that the
     outcome of the arbitration is not likely to have a material adverse effect
     on its results of operations, financial condition or liquidity.

     With respect to environmental and asbestos claims, see Note 11.

     In the ordinary course of business, the Company and/or its subsidiaries are
     defendants or co-defendants in various litigation matters, other than
     environmental and asbestos claims. Although there can be no assurances, the
     Company believes, based on information currently available, that the
     ultimate resolution of these legal proceedings would not be likely to have
     a material adverse effect on its results of operations, financial condition
     or liquidity.


                                       72
<PAGE>

Notes to Consolidated Financial Statements (continued)

23.  Selected Quarterly Financial Data (unaudited)

<TABLE>
<CAPTION>
                                                                               1996
                                                -------------------------------------------------------------------
(In millions, except per share amounts)           First         Second         Third         Fourth        Total
                                                ----------    ----------     ----------    ----------    ----------
<S>                                             <C>           <C>            <C>           <C>           <C>       
Total revenues                                  $    4,515    $    5,426     $    5,622    $    5,782    $   21,345
Total expenses                                       3,715         5,210          4,694         4,725        18,344
Gain (loss) on sales of stock of
  subsidiaries and affiliates                         --             397           --            --             397
Income before incomes taxes and
  minority interest                                    800           613            928         1,057         3,398
Provision for income taxes                             280            81            323           367         1,051
Minority interest, net of income taxes                --             (44)            44            47            47
                                                ----------    ----------     ----------    ----------    ----------
Income from continuing operations                      520           576            561           643         2,300
Discontinued operations, net of income taxes          --            --               31          --              31
                                                ----------    ----------     ----------    ----------    ----------
Net income                                      $      520    $      576     $      592    $      643    $    2,331
                                                ==========    ==========     ==========    ==========    ==========

Earnings per share of common stock:
  Continuing operations                         $     0.77    $     0.88     $     0.84    $     0.97    $     3.45
  Discontinued operations                             --            --             0.04          --            0.05
                                                ----------    ----------     ----------    ----------    ----------
  Net income                                    $     0.77    $     0.88     $     0.88    $     0.97    $     3.50
                                                ==========    ==========     ==========    ==========    ==========

Common stock price per share:
  High                                          $  35.2500    $  34.3125     $  37.4063    $  47.5000    $  47.5000
  Low                                           $  28.5000    $  28.2500     $  29.0625    $  36.8438    $  29.0625
  Close                                         $  33.0000    $  34.2188     $  36.8438    $  45.3750    $  45.3750

Dividends per share of common stock             $   0.1125    $   0.1125     $   0.1125    $   0.1125    $   0.4500


                                                                               1995
                                                -------------------------------------------------------------------
(In millions, except per share amounts)           First         Second         Third         Fourth        Total
                                                ----------    ----------     ----------    ----------    ----------
Total revenues                                  $    3,960    $    4,172    $    4,290    $    4,161     $   16,583
Total expenses                                       3,490         3,590         3,583         3,379         14,042
Gain (loss) on sales of stock of
  subsidiaries and affiliates                         --            --            --             (20)           (20)
Income before incomes taxes and
  minority interest                                    470           582           707           762          2,521
Provision for income taxes                             165           205           251           272            893
Minority interest, net of income taxes                --            --            --            --             --
                                                ----------    ----------    ----------    ----------     ----------
Income from continuing operations                      305           377           456           490          1,628
Discontinued operations, net of income taxes            35            29            25           117            206
                                                ----------    ----------     ----------    ----------    ----------
Net income                                      $      340    $      406    $      481    $      607     $    1,834
                                                ==========    ==========    ==========    ==========     ==========

Earnings per share of common stock:
  Continuing operations                         $     0.45    $     0.56    $     0.68    $     0.74     $     2.43
  Discontinued operations                             0.06          0.05          0.04          0.18           0.33
                                                ----------    ----------     ----------    ----------    ----------
  Net income                                    $     0.51    $     0.61    $     0.72    $     0.92     $     2.76
                                                ==========    ==========    ==========    ==========     ==========

Common stock price per share:
  High                                          $  19.9375    $  22.5000    $  26.6875    $  31.9375     $  31.9375
  Low                                           $  16.1875    $  18.9375    $  22.0000    $  24.4375     $  16.1875
  Close                                         $  19.3125    $  21.8750    $  26.5625    $  31.3125     $  31.3125

Dividends per share of common stock             $   0.1000    $   0.1000    $   0.1000    $   0.1000     $   0.4000
</TABLE>

Due to changes in the number of average shares outstanding, quarterly earnings
per share of common stock do not add to the totals for the years. The above
information has been restated to reflect the stock splits as discussed in Note
1.


                                       73
<PAGE>

                          Independent Auditors' Report

KPMG Peat Marwick LLP - LOGO


The Board of Directors and Stockholders
Travelers Group Inc.:

We have audited the accompanying consolidated statement of financial position of
Travelers Group Inc. and subsidiaries as of December 31, 1996 and 1995, and the
related consolidated statements of income, changes in stockholders' equity and
cash flows for each of the years in the three-year period ended December 31,
1996. These consolidated financial statements are the responsibility of the
Company's management. Our responsibility is to express an opinion on these
consolidated financial statements based on our audits.

We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the financial position of Travelers Group Inc.
and subsidiaries as of December 31, 1996 and 1995, and the results of their
operations and their cash flows for each of the years in the three-year period
ended December 31, 1996 in conformity with generally accepted accounting
principles.


/S/ KPMG Peat Marwick LLP

New York, New York
January 17, 1997


                                       74



                                                                   Exhibit 21.01

                      SUBSIDIARIES OF TRAVELERS GROUP INC.
                               as of March 7, 1997

The following list omits certain subsidiaries which, considered in the aggregate
as a single subsidiary, would not constitute a significant subsidiary. The
jurisdiction of incorporation of each subsidiary is also indicated.

<TABLE>
Name of Subsidiary Company                                                                         Jurisdiction of Incorporation
- --------------------------                                                                         -----------------------------
<S>                                                                                                     <C>
   .... AC Health Ventures, Inc.                                                                        Delaware
   .... AMCO Biotech, Inc.                                                                              Delaware
   .... Associated Madison Companies, Inc.                                                              Delaware
   .... .... American National Life Insurance (T & C), Ltd.                                             Turks and Caicos Islands
   .... .... ERISA Corporation                                                                          New York
   .... .... Mid-America Insurance Services, Inc.                                                       Georgia
                  (also D/B/A M-A Insurance Services, Inc.)
   .... .... National Marketing Corporation                                                             Pennsylvania
                  (also D/B/A American Service Associates)
   .... .... PFS Services, Inc.                                                                         Georgia
   .... .... .... The Travelers Insurance Group Inc.                                                    Connecticut
   .... .... .... .... Constitution Plaza, Inc.                                                         Connecticut
   .... .... .... .... KP Properties Corporation                                                        Massachusetts
   .... .... .... .... KPI 85, Inc.                                                                     Massachusetts
   .... .... .... .... KRA Advisers Corporation                                                         Massachusetts
   .... .... .... .... KRP Corporation                                                                  Massachusetts
   .... .... .... .... La Metropole S.A.                                                                Belgium
   .... .... .... .... The Prospect Company                                                             Delaware
   .... .... .... .... .... 89th & York Avenue Corporation                                              New York
   .... .... .... .... .... 979 Third Avenue Corporation                                                Delaware
   .... .... .... .... .... Meadow Lane, Inc.                                                           Georgia
   .... .... .... .... .... Panther Valley, Inc.                                                        New Jersey
   .... .... .... .... .... Prospect Management Services Company                                        Delaware
   .... .... .... .... .... The Travelers Asset Funding Corporation                                     Connecticut
   .... .... .... .... .... .... Travelers Capital Funding Corporation                                  Connecticut
   .... .... .... .... The Travelers Insurance Company                                                  Connecticut
   .... .... .... .... .... Applied Expert Systems Inc.                                                 Massachusetts
   .... .... .... .... .... The Plaza Corporation                                                       Connecticut
   .... .... .... .... .... .... The Copeland Companies (Holding Company)                               New Jersey
   .... .... .... .... .... .... .... American Odyssey Funds Management, Inc.                           New Jersey
   .... .... .... .... .... .... .... .... American Odyssey Funds, Inc.                                 Maryland
   .... .... .... .... .... .... .... Copeland Administrative Services, Inc.                            New Jersey
   .... .... .... .... .... .... .... Copeland Associates, Inc.                                         Delaware
   .... .... .... .... .... .... .... .... Copeland Associates Agency of Ohio, Inc.                     Ohio
   .... .... .... .... .... .... .... .... Copeland Associates of Alabama, Inc.                         Alabama
   .... .... .... .... .... .... .... .... Copeland Associates of Montana, Inc.                         Montana
   .... .... .... .... .... .... .... .... Copeland Benefits Management Company                         New Jersey
   .... .... .... .... .... .... .... .... Copeland Equities, Inc.                                      New Jersey
   .... .... .... .... .... .... .... .... H.C. Copeland Associates, Inc. of Massachusetts              Massachusetts
   .... .... .... .... .... .... .... Copeland Financial Services, Inc.                                 New Jersey
   .... .... .... .... .... .... .... Copeland Healthcare Services, Inc.                                New Jersey
   .... .... .... .... .... .... .... H.C. Copeland and Associates, Inc. of Texas                       Texas
   .... .... .... .... .... .... Three Parkway Inc. - I                                                 Pennsylvania
   .... .... .... .... .... .... Three Parkway Inc. - II                                                Pennsylvania
   .... .... .... .... .... .... Three Parkway Inc. - III                                               Pennsylvania
</TABLE>
<PAGE>

<TABLE>
Name of Subsidiary Company                                                                         Jurisdiction of Incorporation
- --------------------------                                                                         -----------------------------
<S>                                                                                                     <C>
   .... .... .... .... .... .... Tower Square Securities, Inc.                                          Connecticut
   .... .... .... .... .... .... Travelers Asset Management International Corporation                   New York
   .... .... .... .... .... .... Travelers Distribution Company                                         Delaware
   .... .... .... .... .... .... Travelers Investment Adviser, Inc.                                     Delaware
   .... .... .... .... .... .... Travelers/Net Plus Agency of Ohio, Inc.                                Ohio
   .... .... .... .... .... .... Travelers/Net Plus Insurance Agency, Inc.                              Massachusetts
   .... .... .... .... .... .... Travelers/Net Plus, Inc.                                               Connecticut
   .... .... .... .... .... The Travelers Life and Annuity Company                                      Connecticut
   .... .... .... .... .... Travelers Group Investment Management, LLC                                  Delaware
   .... .... .... .... .... Travelers Insurance Holdings Inc.                                           Georgia
   .... .... .... .... .... .... AC RE, Ltd.                                                            Bermuda
   .... .... .... .... .... .... American Financial Life Insurance Company                              Texas
   .... .... .... .... .... .... Primerica Life Insurance Company                                       Massachusetts
   .... .... .... .... .... .... .... National Benefit Life Insurance Company                           New York
   .... .... .... .... .... .... .... Primerica Financial Services (Canada) Ltd.                        Canada
   .... .... .... .... .... .... .... .... PFSL Investments Canada Ltd.                                 Canada
   .... .... .... .... .... .... .... .... Primerica Financial Services Ltd.                            Canada
   .... .... .... .... .... .... .... .... Primerica Life Insurance Company of Canada                   Canada
   .... .... .... .... The Travelers Insurance Corporation Proprietary Limited                          Australia
   .... .... .... .... Travelers Canada Corporation                                                     Canada
   .... .... .... .... Travelers Mortgage Securities Corporation                                        Delaware
   .... .... .... .... Travelers of Ireland Limited                                                     Ireland
   .... .... .... .... Travelers Property Casualty Corp.(1)                                             Delaware
   .... .... .... .... .... The Aetna Casualty and Surety Company                                       Connecticut
   .... .... .... .... .... .... AE Development Group, Inc.                                             Connecticut
   .... .... .... .... .... .... Aetna Casualty & Surety Company of Canada                              Canada
   .... .... .... .... .... .... Aetna Casualty and Surety Company of America                           Connecticut
   .... .... .... .... .... .... Aetna Casualty and Surety Company of Illinois                          Illinois
   .... .... .... .... .... .... Aetna Casualty Company of Connecticut                                  Connecticut
   .... .... .... .... .... .... Aetna Commercial Insurance Company                                     Connecticut
   .... .... .... .... .... .... Aetna Excess and Surplus Lines Company                                 Connecticut
   .... .... .... .... .... .... Aetna Information Services Inc.                                        Connecticut
   .... .... .... .... .... .... Aetna Lloyds of Texas Insurance Company                                Texas
   .... .... .... .... .... .... Aetna National Accounts U.K. Limited                                   United Kingdom
   .... .... .... .... .... .... Axia Services, Inc.                                                    New York
   .... .... .... .... .... .... Farmington Casualty Company                                            Connecticut
   .... .... .... .... .... .... Farmington Management, Inc.                                            Connecticut
   .... .... .... .... .... .... Urban Diversified Properties, Inc.                                     Connecticut
   .... .... .... .... .... The Standard Fire Insurance Company                                         Connecticut
   .... .... .... .... .... .... AE Properties, Inc.                                                    California
   .... .... .... .... .... .... Aetna Insurance Company                                                Connecticut
   .... .... .... .... .... .... Aetna Insurance Company of Illinois                                    Illinois
   .... .... .... .... .... .... Aetna Personal Security Insurance Company                              Connecticut
   .... .... .... .... .... .... Community Rehabilitation Investment Corporation                        Connecticut
   .... .... .... .... .... .... The Automobile Insurance Company of Hartford, Connecticut              Connecticut
   .... .... .... .... .... The Travelers Indemnity Company                                             Connecticut
   .... .... .... .... .... .... Commercial Insurance Resources, Inc.                                   Delaware
   .... .... .... .... .... .... .... Gulf Insurance Company                                            Missouri
   .... .... .... .... .... .... .... .... Atlantic Insurance Company                                   Texas
   .... .... .... .... .... .... .... .... Gulf Group Lloyds                                            Texas
   .... .... .... .... .... .... .... .... Gulf Risk Services, Inc.                                     Delaware
   .... .... .... .... .... .... .... .... Gulf Underwriters Insurance Company                          North Carolina
</TABLE>

- --------
(1)  Travelers Group Inc. owns approximately 82% of the outstanding common
     stock of Travelers Property Casualty Corp.


                                        2
<PAGE>

<TABLE>
Name of Subsidiary Company                                                                         Jurisdiction of Incorporation
- --------------------------                                                                         -----------------------------
<S>                                                                                                     <C>
   .... .... .... .... .... .... .... .... Select Insurance Company                                     Texas
   .... .... .... .... .... .... Countersignature Agency, Inc.                                          Florida
   .... .... .... .... .... .... First Floridian Auto and Home Insurance Company                        Florida
   .... .... .... .... .... .... First Trenton Indemnity Company                                        New Jersey
   .... .... .... .... .... .... Laramia Insurance Agency, Inc.                                         North Carolina
   .... .... .... .... .... .... Secure Affinity Agency, Inc.                                           Delaware
   .... .... .... .... .... .... The Charter Oak Fire Insurance Company                                 Connecticut
   .... .... .... .... .... .... The Parker Realty and Insurance Agency, Inc.                           Vermont
   .... .... .... .... .... .... The Phoenix Insurance Company                                          Connecticut
   .... .... .... .... .... .... .... Constitution State Service Company                                Montana
   .... .... .... .... .... .... .... The Travelers Indemnity Company of America                        Georgia
   .... .... .... .... .... .... .... The Travelers Indemnity Company of Connecticut                    Connecticut
   .... .... .... .... .... .... .... The Travelers Indemnity Company of Illinois                       Illinois
   .... .... .... .... .... .... The Premier Insurance Company of Massachusetts                         Massachusetts
   .... .... .... .... .... .... The Travelers Home and Marine Insurance Company                        Indiana
   .... .... .... .... .... .... The Travelers Indemnity Company of Missouri                            Missouri
   .... .... .... .... .... .... The Travelers Lloyds Insurance Company                                 Texas
   .... .... .... .... .... .... The Travelers Marine Corporation                                       California
   .... .... .... .... .... .... TI Home Mortgage Brokerage, Inc.                                       Delaware
   .... .... .... .... .... .... TravCo Insurance Company                                               Indiana
   .... .... .... .... .... .... Travelers Bond Investments, Inc.                                       Connecticut
   .... .... .... .... .... .... Travelers General Agency of Hawaii, Inc.                               Hawaii
   .... .... .... .... .... .... Travelers Medical Management Services Inc.                             Delaware
   .... .... .... .... .... .... Travelers Specialty Property Casualty Company, Inc.                    Connecticut
   .... .... Primerica Convention Services, Inc.                                                        Georgia
   .... .... Primerica Finance Corporation                                                              Delaware
   .... .... .... PFS Distributors, Inc.                                                                Georgia
   .... .... .... PFS Investments Inc.                                                                  Georgia
   .... .... .... PFS T.A., Inc.                                                                        Delaware
   .... .... Primerica Financial Services Home Mortgages, Inc.                                          Georgia
   .... .... Primerica Financial Services, Inc.                                                         Nevada
   .... .... .... Primerica Financial Services Agency of New York, Inc.                                 New York
   .... .... .... Primerica Financial Services Insurance Marketing of Connecticut, Inc.                 Connecticut
   .... .... .... Primerica Financial Services Insurance Marketing of Idaho, Inc.                       Idaho
   .... .... .... Primerica Financial Services Insurance Marketing of Nevada, Inc.                      Nevada
   .... .... .... Primerica Financial Services Insurance Marketing of Pennsylvania, Inc.                Pennsylvania
                      (also D/B/A Primerica Financial Services)
   .... .... .... Primerica Financial Services Insurance Marketing of the Virgin Islands, Inc.          United States Virgin Islands
   .... .... .... Primerica Financial Services Insurance Marketing of Wyoming, Inc.                     Wyoming
   .... .... .... Primerica Financial Services Insurance Marketing, Inc.                                Delaware
   .... .... .... Primerica Financial Services of Alabama, Inc.                                         Alabama
   .... .... .... Primerica Financial Services of Arizona, Inc.                                         Arizona
   .... .... .... Primerica Financial Services of Kentucky Inc.                                         Kentucky
   .... .... .... Primerica Financial Services of New Mexico, Inc.                                      New Mexico
   .... .... .... Primerica Insurance Agency of Massachusetts, Inc.                                     Massachusetts
   .... .... .... Primerica Insurance Marketing Services of Puerto Rico, Inc.                           Puerto Rico
   .... .... .... Primerica Insurance Services of Louisiana, Inc.                                       Louisiana
                      (also D/B/A A.L. Williams)
   .... .... .... Primerica Insurance Services of Maryland, Inc.                                        Maryland
   .... .... Primerica Services, Inc.                                                                   Georgia
   .... .... RCM Acquisition Inc.                                                                       Delaware
   .... .... SCN Acquisitions Company                                                                   Delaware
   .... .... SL&H Reinsurance, Ltd.                                                                     Nevis
   .... .... .... Southwest Service Agreements, Inc.                                                    North Carolina
</TABLE>


                                       3
<PAGE>

<TABLE>
Name of Subsidiary Company                                                                         Jurisdiction of Incorporation
- --------------------------                                                                         -----------------------------
<S>                                                                                                     <C>
   .... .... Southwest Warranty Corporation                                                             Florida
   .... Berg Associates                                                                                 New Jersey
   .... CCC Holdings, Inc.                                                                              Delaware
   .... .... Commercial Credit Company                                                                  Delaware
   .... .... .... American Health and Life Insurance Company                                            Maryland
   .... .... .... Brookstone Insurance Company                                                          Vermont
                      (also D/B/A Alexander Insurance Managers)
   .... .... .... CC Finance Company, Inc.                                                              New York
   .... .... .... CC Financial Services, Inc.                                                           Hawaii
   .... .... .... CCC Fairways, Inc.                                                                    Delaware
   .... .... .... Chesapeake Appraisal and Settlement Services Inc.                                     Maryland
   .... .... .... .... Chesapeake Appraisal and Settlement Services Agency of Ohio Inc.                 Ohio
   .... .... .... City Loan Financial Services, Inc.                                                    Ohio
   .... .... .... City Loan Financial, Inc.                                                             Ohio
   .... .... .... Commercial Credit Banking Corporation                                                 Oregon
   .... .... .... Commercial Credit Consumer Services, Inc.                                             Minnesota
   .... .... .... Commercial Credit Corporation                                                         Alabama
   .... .... .... Commercial Credit Corporation                                                         California
   .... .... .... Commercial Credit Corporation (Hawaii)                                                Hawaii
   .... .... .... Commercial Credit Corporation                                                         Iowa
                      (also D/B/A Commercial Credit Corporation (IA))
   .... .... .... .... Commercial Credit of Alabama, Inc.                                               Delaware
   .... .... .... .... Commercial Credit of Mississippi, Inc.                                           Delaware
   .... .... .... Commercial Credit Corporation                                                         Kentucky
   .... .... .... .... Certified Insurance Agency, Inc.                                                 Kentucky
   .... .... .... .... Commercial Credit Investment, Inc.                                               Kentucky
   .... .... .... .... National Life Insurance Agency of Kentucky, Inc.                                 Kentucky
   .... .... .... .... Union Casualty Insurance Agency, Inc.                                            Kentucky
   .... .... .... Commercial Credit Corporation                                                         Maryland
                       (also D/B/A Commercial Credit Corporation (MD))
   .... .... .... .... Action Data Services, Inc.                                                       Missouri
   .... .... .... .... Commercial Credit Plan, Incorporated                                             Oklahoma
                            (also D/B/A Commercial Credit Consumer Services, Inc.)
   .... .... .... Commercial Credit Corporation                                                         New York
   .... .... .... Commercial Credit Corporation                                                         South Carolina
   .... .... .... Commercial Credit Corporation                                                         West Virginia
   .... .... .... Commercial Credit Corporation NC                                                      North Carolina
   .... .... .... Commercial Credit Europe, Inc.                                                        Delaware
   .... .... .... Commercial Credit Far East Inc.                                                       Delaware
   .... .... .... Commercial Credit Insurance Services, Inc.                                            Maryland
                       (also D/B/A Commercial Credit Insurance Agency)
   .... .... .... .... Commercial Credit Insurance Agency (P&C) of Mississippi, Inc.                    Mississippi
   .... .... .... .... Commercial Credit Insurance Agency of Alabama, Inc.                              Alabama
   .... .... .... .... Commercial Credit Insurance Agency of Hawaii, Inc.                               Hawaii
   .... .... .... .... Commercial Credit Insurance Agency of Kentucky, Inc.                             Kentucky
   .... .... .... .... Commercial Credit Insurance Agency of Massachusetts, Inc.                        Massachusetts
   .... .... .... .... Commercial Credit Insurance Agency of Nevada, Inc.                               Nevada
   .... .... .... .... Commercial Credit Insurance Agency of New Mexico, Inc.                           New Mexico
   .... .... .... .... Commercial Credit Insurance Agency of Ohio, Inc.                                 Ohio
   .... .... .... Commercial Credit International, Inc.                                                 Delaware
   .... .... .... .... Commercial Credit International Banking Corporation                              Oregon
   .... .... .... .... .... Commercial Credit Corporation CCC Limited                                   Canada
   .... .... .... .... .... Commercial Credit Services do Brazil Ltda.                                  Brazil
   .... .... .... .... Commercial Credit Services Belgium S.A.                                          Belgium
</TABLE>


                                       4
<PAGE>

<TABLE>
Name of Subsidiary Company                                                                         Jurisdiction of Incorporation
- --------------------------                                                                         -----------------------------
<S>                                                                                                     <C>
   .... .... .... Commercial Credit Limited                                                             Delaware
   .... .... .... Commercial Credit Loan, Inc.                                                          New York
   .... .... .... Commercial Credit Loans, Inc.                                                         Delaware
   .... .... .... Commercial Credit Loans, Inc.                                                         Ohio
   .... .... .... Commercial Credit Loans, Inc.                                                         Virginia
   .... .... .... Commercial Credit Management Corporation                                              Maryland
   .... .... .... Commercial Credit Plan Incorporated                                                   Tennessee
                       (also D/B/A Commercial Credit Plan Incorporated (TN))
   .... .... .... Commercial Credit Plan Incorporated                                                   Utah
   .... .... .... Commercial Credit Plan Incorporated of Georgetown                                     Delaware
   .... .... .... Commercial Credit Plan Industrial Loan Company                                        Virginia
   .... .... .... Commercial Credit Plan, Incorporated                                                  Colorado
   .... .... .... Commercial Credit Plan, Incorporated                                                  Delaware
   .... .... .... Commercial Credit Plan, Incorporated                                                  Georgia
   .... .... .... Commercial Credit Plan, Incorporated                                                  Missouri
   .... .... .... Commercial Credit Securities, Inc.                                                    Delaware
   .... .... .... DeAlessandro & Associates, Inc.                                                       Delaware
   .... .... .... Park Tower Holdings, Inc.                                                             Delaware
   .... .... .... .... CC Retail Services, Inc.                                                         Delaware
   .... .... .... .... .... Troy Textiles, Inc.                                                         Delaware
   .... .... .... .... Commercial Credit Development Corporation                                        Delaware
   .... .... .... .... .... Myers Park Properties, Inc.                                                 Delaware
   .... .... .... .... Travelers Home Mortgage Services of Alabama, Inc.                                Delaware
   .... .... .... Penn Re, Inc.                                                                         North Carolina
   .... .... .... Plympton Concrete Products, Inc.                                                      Delaware
   .... .... .... Resource Deployment, Inc.                                                             Texas
   .... .... .... The Travelers Bank                                                                    Delaware
   .... .... .... The Travelers Bank USA                                                                Delaware
   .... .... .... Travelers Home Equity, Inc.                                                           North Carolina
   .... .... .... .... CC Consumer Services of Alabama, Inc.                                            Alabama
   .... .... .... .... CC Home Lenders Financial, Inc.                                                  Georgia
   .... .... .... .... CC Home Lenders, Inc.                                                            Ohio
   .... .... .... .... Commercial Credit Corporation                                                    Texas
   .... .... .... .... Commercial Credit Financial of Kentucky, Inc.                                    Kentucky
   .... .... .... .... Commercial Credit Financial of West Virginia, Inc.                               West Virginia
   .... .... .... .... Commercial Credit Plan Consumer Discount Company                                 Pennsylvania
                            (also D/B/A Commercial Credit Corporation)
   .... .... .... .... Commercial Credit Services of Kentucky, Inc.                                     Kentucky
   .... .... .... .... Travelers Home Mortgage Services, Inc.                                           North Carolina
   .... .... .... Triton Insurance Company                                                              Missouri
                       (also D/B/A Voyager Guaranty Insurance Company)
   .... .... .... Verochris Corporation                                                                 Delaware
                       (also D/B/A Air Operations Associates)
   .... .... .... .... AMC Aircraft Corp.                                                               Delaware
   .... .... .... World Service Life Insurance Company                                                  Colorado
   .... Greenwich Street Capital Partners, Inc.                                                         Delaware
   .... Greenwich Street Investments, Inc.                                                              Delaware
   .... .... Greenwich Street Capital Partners Offshore Holdings, Inc.                                  Delaware
   .... Mirasure Insurance Company, Ltd.                                                                Bermuda
   .... Pacific Basin Investments Ltd.                                                                  Delaware
   .... Primerica Corporation                                                                           Wyoming
   .... Primerica, Inc.                                                                                 Delaware
   .... Smith Barney Corporate Trust Company                                                            Delaware
   .... Smith Barney Holdings Inc.                                                                      Delaware
</TABLE>


                                       5
<PAGE>

<TABLE>
Name of Subsidiary Company                                                                         Jurisdiction of Incorporation
- --------------------------                                                                         -----------------------------
<S>                                                                                                     <C>
   .... .... Nextco Inc.                                                                                Delaware
   .... .... R-H Capital, Inc.                                                                          Delaware
   .... .... R-H Sports Enterprises Inc                                                                 Georgia
   .... .... SB Cayman Holdings I Inc.                                                                  Delaware
   .... .... .... Smith Barney Private Trust Company (Cayman) Limited                                   Cayman Islands
   .... .... .... .... Greenwich (Cayman) I Limited                                                     Cayman Islands
   .... .... .... .... Greenwich (Cayman) II Limited                                                    Cayman Islands
   .... .... .... .... Greenwich (Cayman) III Limited                                                   Cayman Islands
   .... .... SB Cayman Holdings II Inc.                                                                 Delaware
   .... .... .... Smith Barney Private Trust Company (Cayman) Limited                                   Cayman Islands
   .... .... .... .... Greenwich (Cayman) I Limited                                                     Cayman Islands
   .... .... .... .... Greenwich (Cayman) II Limited                                                    Cayman Islands
   .... .... .... .... Greenwich (Cayman) III Limited                                                   Cayman Islands
   .... .... SB Cayman Holdings III Inc.                                                                Delaware
   .... .... .... Smith Barney Credit Services (Cayman) Ltd.                                            Cayman Islands
   .... .... SB Cayman Holdings IV Inc.                                                                 Delaware
   .... .... .... Smith Barney Credit Services (Cayman) Ltd.                                            Cayman Islands
   .... .... Smith Barney (Delaware) Inc.                                                               Delaware
   .... .... .... 1345 Media Corp.                                                                      Delaware
   .... .... .... Corporate Realty Advisors, Inc.                                                       Delaware
   .... .... .... IPO Holdings Inc.                                                                     Delaware
   .... .... .... .... Institutional Property Owners, Inc. V                                            Delaware
   .... .... .... .... Institutional Property Owners, Inc. VI                                           Delaware
   .... .... .... MLA 50 Corporation                                                                    Delaware
   .... .... .... MLA GP Corporation                                                                    Delaware
   .... .... .... Smith Barney Acquisition Corporation                                                  Delaware
   .... .... .... Smith Barney Acquisition Fund, Inc.                                                   Cayman Islands
   .... .... .... Smith Barney Global Capital Management, Inc.                                          Delaware
   .... .... .... Smith Barney Realty, Inc.                                                             Delaware
   .... .... .... Smith Barney Risk Investors, Inc.                                                     Delaware
   .... .... .... Smith Barney Venture Corp.                                                            Delaware
   .... .... Smith Barney (Ireland) Limited                                                             Ireland
   .... .... Smith Barney Asia Inc.                                                                     Delaware
   .... .... Smith Barney Asset Management Group (Asia) Pte. Ltd.                                       Singapore
   .... .... Smith Barney Canada Inc.                                                                   Canada
   .... .... Smith Barney Capital Services Inc.                                                         Delaware
   .... .... Smith Barney Cayman Islands, Ltd.                                                          Cayman Islands
   .... .... Smith Barney Commercial Corp.                                                              Delaware
   .... .... Smith Barney Commercial Corporation Asia Limited                                           Hong Kong
   .... .... Smith Barney Europe Holdings, Ltd.                                                         United Kingdom
   .... .... .... Smith Barney Europe, Ltd.                                                             United Kingdom
   .... .... .... Smith Barney Shearson Futures, Ltd.                                                   United Kingdom
   .... .... Smith Barney Futures Management Inc.                                                       Delaware
   .... .... .... Smith Barney Offshore Fund Ltd.                                                       Delaware
   .... .... .... Smith Barney Overview Fund PLC                                                        Dublin
   .... .... Smith Barney Inc.                                                                          Delaware
   .... .... .... KEB Smith Barney Securities Co., Ltd.                                                 Korea
   .... .... .... SBHU Life Agency, Inc.                                                                Delaware
   .... .... .... .... Robinson-Humphrey Insurance Services Inc.                                        Georgia
   .... .... .... .... .... Robinson-Humphrey Insurance Services of Alabama, Inc.                       Alabama
   .... .... .... .... SBHU Life Agency of Arizona, Inc.                                                Arizona
   .... .... .... .... SBHU Life Agency of Indiana, Inc.                                                Indiana
   .... .... .... .... SBHU Life Agency of Utah, Inc.                                                   Utah
   .... .... .... .... SBHU Life Insurance Agency of Massachusetts, Inc.                                Massachusetts
</TABLE>


                                       6
<PAGE>

<TABLE>
Name of Subsidiary Company                                                                         Jurisdiction of Incorporation
- --------------------------                                                                         -----------------------------
<S>                                                                                                     <C>
   .... .... .... .... SBS Insurance Agency of Hawaii, Inc.                                             Hawaii
   .... .... .... .... SBS Insurance Agency of Idaho, Inc.                                              Idaho
   .... .... .... .... SBS Insurance Agency of Maine, Inc.                                              Maine
   .... .... .... .... SBS Insurance Agency of Montana, Inc.                                            Montana
   .... .... .... .... SBS Insurance Agency of Nevada, Inc.                                             Nevada
   .... .... .... .... SBS Insurance Agency of Ohio, Inc.                                               Ohio
   .... .... .... .... SBS Insurance Agency of South Dakota, Inc.                                       South Dakota
   .... .... .... .... SBS Insurance Agency of Wyoming, Inc.                                            Wyoming
   .... .... .... .... SBS Insurance Brokerage Agency of Arkansas, Inc.                                 Arkansas
   .... .... .... .... SBS Insurance Brokers of Kentucky, Inc.                                          Kentucky
   .... .... .... .... SBS Insurance Brokers of New Hampshire, Inc.                                     New Hampshire
   .... .... .... .... SBS Insurance Brokers of North Dakota, Inc.                                      North Dakota
   .... .... .... .... SBS Life Insurance Agency of Puerto Rico, Inc.                                   Puerto Rico
   .... .... .... .... SLB Insurance Agency of Maryland, Inc.                                           Maryland
   .... .... .... .... Smith Barney Life Agency Inc.                                                    Louisiana
   .... .... .... Smith Barney (Hong Kong) Limited                                                      Hong Kong
   .... .... .... Smith Barney (Netherlands) Inc.                                                       Delaware
   .... .... .... Smith Barney International Incorporated                                               Oregon
   .... .... .... .... Smith Barney (Singapore) Pte Ltd                                                 Singapore
   .... .... .... .... Smith Barney Pacific Holdings, Inc.                                              British Virgin Islands
   .... .... .... .... .... Smith Barney (Asia) Limited                                                 Hong Kong
   .... .... .... .... .... Smith Barney (Pacific) Limited                                              Hong Kong
   .... .... .... .... Smith Barney Securities Pte Ltd                                                  Singapore
   .... .... .... Smith Barney Puerto Rico Inc.                                                         Puerto Rico
   .... .... .... The Robinson-Humphrey Company, Inc.                                                   Delaware
   .... .... Smith Barney Mortgage Brokers Inc.                                                         Delaware
   .... .... Smith Barney Mortgage Capital Corp.                                                        Delaware
   .... .... Smith Barney Mortgage Capital Group, Inc.                                                  Delaware
   .... .... Smith Barney Mutual Funds Management Inc.                                                  Delaware
   .... .... .... Smith Barney Strategy Advisers Inc.                                                   Delaware
   .... .... .... .... E.C. Tactical Management S.A.                                                    Luxembourg
   .... .... Smith Barney Offshore, Inc.                                                                Delaware
   .... .... .... Decathlon Offshore Limited                                                            Cayman Islands
   .... .... Smith Barney S.A.                                                                          France
   .... .... .... Smith Barney Asset Management France S.A.                                             France
   .... .... Smith Barney Securities Investment Consulting Co. Ltd.                                     Taiwan
   .... .... Smith Barney Shearson (Chile) Corredora de Seguro Limitada                                 Chile
                  (also D/B/A SBS (Chile) Corredora de Seguros Ltda.)
   .... .... Structured Mortgage Securities Corporation                                                 Delaware
   .... .... The Travelers Investment Management Company                                                Connecticut
   .... Smith Barney Private Trust Company                                                              New York
   .... Smith Barney Private Trust Company of Florida                                                   Florida
   .... Tinmet Corporation                                                                              Delaware
   .... Travelers Group Diversified Distribution Services, Inc.                                         Delaware
   .... .... Travelers Group Exchange, Inc.                                                             Delaware
                  (also D/B/A VIPortfolio Agency)
   .... Travelers Services Inc.                                                                         Delaware
             (also D/B/A Travelers Coronado Services Inc.)
   .... Tribeca Management Inc.                                                                         Delaware
   .... TRV Employees Investments, Inc.                                                                 Delaware
   .... TRV/RCM Corp.                                                                                   Delaware
   .... TRV/RCM LP Corp.                                                                                Delaware
</TABLE>


                                       7


                                                                   Exhibit 23.01

               CONSENT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS

The Board of Directors
Travelers Group Inc.:

We consent to the incorporation by reference in the Registration Statements on:

     Form S-3  Nos. 33-49280, 33-55542, 33-56940, 33-68760, 33-51101, 33-52281,
               33-54093, 33-62903, 33-63663, 333-04809 and 333-12439;

     Form S-8  Nos. 33-32130, 33-43997, 33-59524, 33-37399, 33-28110,
               33-43883, 33-21099, 33-29711, 33-47437, 33-39025, 33-40469,
               33-38109, 33-50206, 33-51353, 33-39985, 33-51769, 33-51783,
               33-52027, 33-52029, 33-64985, 333-02809, 333-02811 and 333-12697;
               and

     Form S-4  Nos. 33-37089, 33-25532 and 33-51201

of Travelers Group Inc. of our reports dated January 17, 1997, relating to the
consolidated statement of financial position of Travelers Group Inc. and
subsidiaries as of December 31, 1996 and 1995, and the related consolidated
statements of income, changes in stockholders' equity and cash flows for each
of the years in the three-year period ended December 31, 1996 and the related
financial statment schedules, which reports are incorporated by reference or
included in the annual report on Form 10-K of Travelers Group Inc. for the year
ended December 31, 1996.

/s/  KPMG Peat Marwick LLP

New York, New York
March 26, 1997


                                                                   Exhibit 24.01

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.


                                               /S/ C. Michael Armstrong
                                        ________________________________________
                                               C. Michael Armstrong
<PAGE>
                                                                   

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.


                                                 /S/ Kenneth J. Bialkin
                                        ________________________________________
                                                 Kenneth J. Bialkin
<PAGE>

                                                 
                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.


                                                    /S/ Edward H. Budd
                                        ________________________________________
                                                    Edward H. Budd
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.


                                                /S/ Joseph A. Califano, Jr.
                                        ________________________________________
                                                Joseph A. Califano, Jr.
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.


                                                   /S/ Douglas D. Danforth
                                        ________________________________________
                                                  Douglas D. Danforth
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                                 /S/ Robert F. Daniell
                                        ________________________________________
                                                  Robert F. Daniell
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                                 /S/ Leslie B. Disharoon
                                        ________________________________________
                                                  Leslie B. Disharoon
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.


                                                 /S/ Gerald R. Ford
                                        ________________________________________
                                                  Gerald R. Ford
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26,1997.


                                                /S/ Ann Dibble Jordan
                                        ________________________________________
                                                  Ann Dibble Jordan

<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                                /S/ Robert I. Lipp
                                        ________________________________________
                                                  Robert I. Lipp
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.


                                                /S/ Dudley C. Mecum
                                        ________________________________________
                                                  Dudley C. Mecum
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                                 /S/ Andrall E. Pearson
                                        ________________________________________
                                                  Andrall E. Pearson
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.

     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                              /S/ Frank J. Tasco
                                        ________________________________________
                                               Frank J. Tasco
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.

     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                              /S/ Linda J. Wachner
                                        ________________________________________
                                               Linda J. Wachner
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.

     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                              /S/ Joseph R. Wright, Jr.
                                        ________________________________________
                                               Joseph R. Wright, Jr.
<PAGE>

                               POWER OF ATTORNEY

                           Annual Report on Form 10-K
                              Travelers Group Inc.


     KNOW ALL MEN BY THESE PRESENTS, that I, the undersigned, a director of
Travelers Group Inc., a Delaware corporation, do hereby constitute and appoint
Sanford I. Weill, James Dimon and Charles O. Prince, III, and each of them
severally, to be my true and lawful attorneys-in-fact and agents, each acting
alone with full power of substitution and re-substitution, to sign my name to an
Annual Report on Form 10-K of Travelers Group Inc. for the fiscal year ended
December 31, 1996, and all amendments thereto, and to file, or cause to be
filed, the same with all exhibits thereto (including this power of attorney),
and other documents in connection therewith with the Securities and Exchange
Commission, provided that such Annual Report on Form 10-K in final form, and any
amendment or amendments thereto and such other documents, be approved by said
attorneys-in-fact, or by any one of them; and I do hereby grant unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing requisite and necessary to be done in or about the premises,
as fully and to all intents and purposes as I might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitute or substitutes, may lawfully do or cause to be done by virtue
hereof.


     IN WITNESS WHEREOF, I have subscribed these presents as of March 26, 1997.



                                              /S/ Arthur Zankel
                                        ________________________________________
                                               Arthur Zankel


<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>

                                                                   Exhibit 27.01

THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE DECEMBER
31, 1996 FINANCIAL STATEMENTS OF TRAVELERS GROUP INC. AND IS QUALIFIED IN ITS
ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER>                                   1,000,000
       
<S>                             <C>
<PERIOD-TYPE>                                     YEAR
<FISCAL-YEAR-END>                              DEC-31-1996
<PERIOD-END>                                   DEC-31-1996
<CASH>                                           1,868     
<SECURITIES>                                    94,490   <F1>
<RECEIVABLES>                                   20,059   <F2>
<ALLOWANCES>                                         0   <F3>
<INVENTORY>                                          0   <F3>
<CURRENT-ASSETS>                                     0   <F3>
<PP&E>                                               0   <F3>
<DEPRECIATION>                                       0   <F3>
<TOTAL-ASSETS>                                 151,067     
<CURRENT-LIABILITIES>                                0   <F3>
<BONDS>                                         16,101   <F4>
                            2,029     
                                        675     
<COMMON>                                             7     
<OTHER-SE>                                      12,403   <F5>
<TOTAL-LIABILITY-AND-EQUITY>                   151,067     
<SALES>                                              0   <F3>
<TOTAL-REVENUES>                                21,345     
<CGS>                                                0   <F3>
<TOTAL-COSTS>                                   18,344     
<OTHER-EXPENSES>                                     0   <F3>
<LOSS-PROVISION>                                   260   <F6>
<INTEREST-EXPENSE>                               2,259   <F6>
<INCOME-PRETAX>                                  3,398     
<INCOME-TAX>                                     1,051     
<INCOME-CONTINUING>                              2,300     
<DISCONTINUED>                                      31   <F3>
<EXTRAORDINARY>                                      0   <F3>
<CHANGES>                                            0   <F3>
<NET-INCOME>                                     2,331     
<EPS-PRIMARY>                                     3.50     
<EPS-DILUTED>                                        0   <F3>
<FN>
<F1> Includes the following items from the financial statements: total
     investments $56,745; securities borrowed or purchased under agreements to
     resell $25,280; and trading securities owned, at market value $12,465.

<F2> Includes the following items from the financial statements: brokerage
     receivables $7,305; net consumer finance receivables $7,885 and other
     receivables $4,869.

<F3> Items which are inapplicable relative to the underlying financial
     statements are indicated with a zero as required. 

<F4> Includes the following items from the financial statements: investment
     banking and brokerage borrowings $3,217; short-term borrowings $1,557 and
     long-term debt $11,327.

<F5> Includes the following items from the financial statements: additional
     paid-in capital $7,217; retained earnings $7,452; treasury stock $(2,446);
     and unrealized gain (loss) on investment securities $469 and other,
     principally unearned compensation $(289).

<F6> Included in total costs and expenses applicable to sales and revenues.
</FN>
                                               


</TABLE>


                                                                   Exhibit 99.01

                                                            COMPANY'S FORM 10-Q
                                                            September 30, 1993
                                                            Page 26

     In October 1993, several purported class action lawsuits were filed in the
Federal District Court for the Southern District of New York naming Smith
Barney, Harris Upham & Co. Incorporated ("SBS") as defendant. The cases arise
from SBS's participation as lead and co-underwriter in the initial public
offerings of three separate funds managed by Hyperion Capital Management Inc.
The plaintiffs have also named as defendants the funds' directors and the
co-underwriters and their representatives. Plaintiffs allege that the
registration statements and prospectuses by which the offerings were made
between June 1992 and October 1992 were materially false and misleading, and are
seeking unspecified damages in claims brought under the Federal securities laws.
The Company believes it has meritorious defenses to these actions and intends to
defend against them vigorously.
<PAGE>

                                                            COMPANY'S FORM 10-K
                                                            December 31, 1995
                                                            Page 65

     For information concerning several purported class action lawsuits filed
against SBI in connection with three funds managed by Hyperion Capital
Management Inc., see the description that appears in the fourth paragraph of
page 26 of the Company's filing on Form 10-Q for the quarter ended September 30,
1993, which description is incorporated by reference herein. A copy of the
pertinent paragraph of such filing is included as an exhibit to this Form 10-K.
The actions were consolidated under the title In re: Hyperion Securities
Litigation. SBI's motion to dismiss the claims was granted in July 1995. In
August 1995, an appeal was filed in the U.S. Court of Appeals for the Second
Circuit. The Company is awaiting a decision on the appeal.
<PAGE>

                                                            COMPANY'S FORM 10-Q
                                                            September 30, 1996
                                                            Page 34

Item 1. Legal Proceedings.

     For information concerning the several class action lawsuits filed against
Smith Barney Inc. in connection with three funds managed by Hyperion Capital
Management Inc., see the descriptions that appear in the fourth paragraph on
page 26 of the Company's Quarterly Report on Form 10-Q for the quarter ended
September 30, 1993, and the first paragraph under the heading "Smith Barney" on
page 65 of the Company's Annual Report on Form 10-K for the year ended December
31, 1995, which descriptions are incorporated by reference herein. A copy of the
pertinent paragraphs of such filings is included as an exhibit to this Form
10-Q. In October 1996, the U.S. Court of Appeals for the Second Circuit affirmed
the district court's dismissal of the claims. Plaintiffs have applied for a
rehearing en banc.




                                                                   Exhibit 99.02

                                            SMITH BARNEY HOLDINGS INC. Form 10-Q
                                            September 30, 1994
                                            Page 16

     In June, 1994, several actions relating to trading practices on the
National Association of Securities Dealers Automated Quotation system were filed
against a number of broker/dealers, including SBI, in various federal courts. In
October 1994, the actions were consolidated in the Federal District Court for
the Southern District of New York. The plaintiffs purport to represent a class
of purchasers of stock trading in that system over the last four years. The
claims generally allege price-fixing violations under the federal antitrust laws
and violations of the federal securities laws relating to the use of even-eighth
price quotes instead of odd-eighth bid and asked quotes. A consolidated amended
complaint is expected to be filed in mid-December 1994. The Company is reviewing
these allegations, believes that it has meritorious defenses and intends to
vigorously defend against these claims.
<PAGE>

                                                            COMPANY'S FORM 10-K
                                                            December 31, 1995
                                                            Page 65

     For information concerning actions filed against a number of
broker-dealers, including SBI, relating to trading practices on the National
Association of Securities Dealers Automated Quotation system, see the
description that appears in the third paragraph of page 16 of the Quarterly
Report on Form 10-Q of Smith Barney Holdings Inc. for the quarter ended
September 30, 1994, which description is incorporated by reference herein. A
copy of the pertinent paragraph is included as an exhibit to this Form 10-K. A
consolidated amended complaint was filed in December 1994. In August 1995, the
defendants' motion to dismiss was granted with leave to replead, and a
consolidated amended complaint was filed.



                                                                   Exhibit 99.03

                                                             COMPANY'S FORM 10-Q
                                                             June 30, 1996
                                                             Page 35

Item 1. Legal Proceedings.

     In July 1996, a complaint seeking equitable relief was filed in the U.S.
District Court for the Southern District of New York by the U.S. Department of
Justice, naming twenty-four major brokerage firms, including the Company's
subsidiary, Smith Barney Inc., as defendants. A proposed settlement has been
agreed to by the parties, subject to approval of the court. Pursuant to this
settlement, the defendants, without admitting any liability, would agree not to
engage in certain practices relating to the quoting of Nasdaq securities and
would further agree to implement a program to ensure compliance with federal
antitrust laws and with the terms of the settlement. No monetary fines or
penalties are imposed as part of the settlement.



                                                                   Exhibit 99.04

                                                              COMPANY'S FORM 8-K
                                                              March 1, 1994
                                                              Pages 2 and 3

     In a case entitled The Travelers Insurance Company et al. v. Richard John
Ratcliffe Keeling et al., filed in New York Supreme Court in June 1991, old
Travelers seeks to enforce reinsurance contracts with certain underwriters at
Lloyd's of London with respect to recoveries for certain asbestos claims. In
January 1994, the Court stayed litigation of this matter in favor of
arbitration. The issues before the arbitration panel include the underwriters'
breach of contract and anticipated breach of their agreement with the Company on
asbestos-related reinsurance claims.



                                                  Exhibit 99.05

                                                  PROSPECTUS OF TRAVELERS/AETNA
                                                  PROPERTY CASUALTY CORP.
                                                  April 22, 1996
                                                  Pages 90 and 91

     A number of cases have been filed against several insurance companies and
industry organizations relating to service fee charges and premium calculations
on certain workers' compensation insurance. Certain subsidiaries of the Company
are defendants in South Carolina ex rel. Medlock v. National Council on
Compensation Insurance ("NCCI"), an action filed by the Attorney General of
South Carolina in August 1994 in the Court of Common Pleas, County of
Greenville, South Carolina; Four Way Plant Farm v. NCCI, a purported class
action filed in September 1994 in the Circuit Court for Bullock County, Alabama,
and NC Steel, Inc. v. NCCI, a purported class action filed in November 1993 in
the Superior Court Division of the General Court of Justice, Wake County, North
Carolina. In these cases, the plaintiffs generally allege that the
administration of each state's workers' compensation assigned risk pool
conspired with servicing carriers for the pool to collect excessive fees in
violation of state antitrust and/or unfair trade practice laws. The plaintiffs
seek unspecified compensatory, treble and/or punitive damages and injunctive
relief. The Company believes it has meritorious defenses and intends to contest
the allegations. In NC Steel, Inc. v. NCCI, the defendants' motion to dismiss
was granted in February 1995, and the plaintiffs have appealed to the North
Carolina Court of Appeals. In April 1994, certain subsidiaries of [the Company]
were named as additional defendants in a purported class action pending in the
116th District of Dallas County, Texas, entitled Weatherford Roofing Company v.
Employers National Insurance Company. The plaintiffs in this case allege that
the workers' compensation carriers in Texas have conspired to collect excessive
or improper premiums in violation of state insurance laws, antitrust laws and/or
state unfair trade practices laws. The plaintiffs seek compensatory, treble
and/or punitive damages as well as declaratory and injunctive relief. In a
statutory demand letter, plaintiffs' counsel allege classwide compensatory
damages, including interest through October 1994, of approximately $572 million.
Since that time, court-approved settlements with certain other insurers have
been based on single damage, or alleged overcharge, calculations which, if
applied to Company-issued policies of class members, would yield single damages
of $50 million or less. The Company believes it has meritorious defenses and
intends to contest the allegations unless an attractive settlement opportunity
arises.
<PAGE>

                                                          COMPANY'S FORM 10-Q
                                                          June 30, 1996
                                                          Page 35

     For information concerning actions filed against several insurance
companies and industry organizations relating to service fee charges and premium
calculations on certain workers' compensation insurance, see the description
that appears in the paragraph beginning on page 90 and continuing on page 91 of
the Prospectus dated April 22, 1996 of Travelers/Aetna Property Casualty Corp.,
a majority-owned subsidiary of the Company, which description is incorporated by
reference herein. A copy of the pertinent paragraph of such filing is included
as an exhibit to this Form 10-Q. Two of such actions, Four Way Plant Farm v.
NCCI and Weatherford Roofing Company v. Employees National Insurance Company,
have been settled, subject to approval of the court. In NC Steel, Inc. v. NCCI,
the North Carolina Court of Appeals affirmed the trial court's dismissal in
part, reversed in part and remanded for further proceedings.
<PAGE>

                                                            COMPANY'S FORM 10-Q
                                                            September 30, 1996
                                                            Page 34

     For information concerning actions filed against several insurance
companies and industry organizations relating to service fee charges and premium
calculations on certain workers' compensation insurance, see the descriptions
that appear in the paragraph that begins on page 90 and ends on page 91 of the
Prospectus dated April 22, 1996 of Travelers/Aetna Property Casualty Corp., a
majority-owned subsidiary of the Company, and in the second paragraph on page 35
of the Company's Quarterly Report on Form 10-Q for the quarter ended June 30,
1996, which descriptions are incorporated by reference herein. A copy of the
pertinent paragraphs of such filings is included as an exhibit to this Form
10-Q. In October 1996, certain subsidiaries of the Company were named as
defendants in a purported class action filed in the District Court of Wyandotte
County, Kansas, Civil Court Department under the name Amundson & Associates Art
Studio Ltd. v. NCCI, et al. The plaintiffs make allegations and seek damages
that are similar to those in the cases referred to above.



                                                           Exhibit 99.06

                                                           COMPANY'S FORM 10-Q
                                                           September 30, 1995
                                                           Page 30

      In July 1995, a purported class action was filed under the name Elvidio
Vennettilli et. al. v. Primerica Inc. et. al. in the United States District
Court for the Eastern District of Michigan on behalf of individuals who
purchased interests in oil and gas rights owned by Basic Energy and Affiliated
Resources Inc. ("BEAR"). Notwithstanding that the alleged violations were in
contravention of agreements between the agents and Primerica Financial Services
("PFS") and did not involve securities of the Company or any subsidiary thereof,
the complaint, which seeks unspecified monetary damages, alleges that
defendants, including PFS, committed violations of the federal securities laws
and common law fraud. The Company believes it has meritorious defenses and
intends to contest the allegations.
<PAGE>

                                                           COMPANY'S FORM 10-Q
                                                           March 31, 1996
                                                           Page 25

     For information concerning a purported class action against Primerica Inc.
and others in connection with the purchase of oil and gas rights owned by Basic
Energy and Affiliated Resources Inc. ("BEAR"), see the description that appears
in the second paragraph of page 30 of the Company's filing on Form 10-Q for the
quarter ended September 30, 1995, which description is incorporated by reference
herein. A copy of the pertinent paragraph of such filing is included as an
exhibit to this Form 10-Q. Two additional alleged class actions making similar
allegations and seeking similar relief, Fournier v. PFS Inc. and McNeely v.
BEAR, have purported to name certain subsidiaries of the Company as defendants.
These cases are pending in the U.S. District Court for the Eastern District of
Michigan. The Company has filed a motion to dismiss each of these actions.
<PAGE>

                                                            COMPANY'S FORM 10-Q
                                                            September 30, 1996
                                                            Page 34

     For information concerning a purported class action filed against Primerica
Financial Services Inc. ("PFSI"), a subsidiary of the Company, in connection
with the purchase by individuals of interests in oil and gas rights owned by
Basic Energy and Affiliated Resources Inc. ("BEAR"), see the description that
appears in the second paragraph on page 30 of the Company's Quarterly Report on
Form 10-Q for the quarter ended September 30, 1995 and the fourth paragraph on
page 25 of the Company's Quarterly Report on Form 10-Q for the quarter ended
March 31, 1996, which descriptions are incorporated by reference herein. A copy
of the pertinent paragraphs of such filings is included as an exhibit to this
Form 10-Q. In October 1996, the court dismissed several claims against PFSI.
Also in October 1996, the National Association of Securities Dealers, Inc.
("NASD") filed a complaint against PFSI alleging a failure to supervise certain
registered representatives and associated persons and to establish and maintain
proper written procedures for compliance with NASD rules regarding private
securities transactions relating to BEAR.



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