EGGHEAD COM INC
10-Q, 1999-02-05
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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<PAGE>
 
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                                   FORM 10-Q
                                        
[X]  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the quarterly period from  September 27, 1998 to December 26, 1998
                               ---------------------------------------

                                       or

[ ]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the transition period from                    to

                        Commission File Number  0-16930

                               EGGHEAD.COM, INC.
                               -----------------
             (Exact name of registrant as specified in its charter)


        Washington                                          91-1296187
        ----------                                          ----------
(State or other jurisdiction of                           (I.R.S. Employer
incorporation or organization                          Identification Number)
                                        
   521 S.E. Chkalov Drive                                         98683
   ----------------------                                         -----
   Vancouver, Washington                                        (Zip Code)
   ---------------------
(Address of principal executive offices)

                                 (360) 883-3447
                                 --------------
              (Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports) and (2) has been subject to such filing
requirements for the past 90 days.

                              YES   x    NO _____
                                  -----          
                                        
Indicate the number of shares outstanding of each of the issuer's classes of
common stock:


            Class                                    Outstanding at
            -----                                   January 23, 1999
         Common Stock                               ----------------
        $.01 par value                              24,701,353 shares
<PAGE>
 
                         PART 1. FINANCIAL INFORMATION



ITEM 1.  Financial Statements and Supplementary Data



                    REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS

To Egghead.com, Inc.:

We have audited the accompanying consolidated balance sheets of Egghead.com,
Inc. (a Washington corporation) and subsidiaries as of December 26, 1998, and
the related statements of operations, shareholders' equity and cash flows for
the nine months then ended. These financial statements are the responsibility of
Egghead.com, Inc.'s management. Our responsibility is to express an opinion on
these financial statements based on our audits.

We conducted our audit in accordance with generally accepted auditing standards.
Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audit provides a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in
all material respects, the financial position of Egghead.com, Inc. and
subsidiaries as of December 26, 1998, and the results of their operations and
their cash flows for the nine months then ended in conformity with generally
accepted accounting principles.

/s/ Arthur Andersen LLP


Seattle, Washington
January 22, 1999

                                       2
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Consolidated Balance Sheets
(Dollars in thousands, except per share amounts)
<TABLE>
<CAPTION>
                                                                                                   March 28,      December 26,
ASSETS                                                                                              1998             1998     
                                                                                               ----------------   --------------
<S>                                                                                                <C>                    <C>      
Current assets:
  Cash and cash equivalents                                                                        $  67,381              $  59,017
  Accounts receivable, net of allowance for doubtful
    accounts of  $2,611 and $1,079, respectively                                                       5,670                  1,660
  Merchandise inventories, net                                                                        12,923                 14,591
  Prepaid expenses and other current assets                                                              999                    651
  Property held for sale                                                                               8,224                  1,224
                                                                                                   ---------              ---------

          Total current assets                                                                        95,197                 77,143
                                                                                                   ---------              ---------


Property and equipment, net                                                                            2,394                  6,921
Goodwill, net                                                                                         33,225                 32,061
Other assets                                                                                             336                    270
                                                                                                   ---------              ---------

                                                                                                   $ 131,152              $ 116,395
                                                                                                   =========              =========


LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities:
  Accounts payable                                                                                 $  15,834              $  16,916
  Accrued liabilities                                                                                 12,002                 12,584
  Reserves and liabilities related to restructuring                                                   17,226                  8,138
                                                                                                   ---------              ---------
          Total current liabilities                                                                   45,062                 37,638
                                                                                                                          ---------

Long-term liabilities                                                                                      3                   --
                                                                                                   ---------              ---------

          Total liabilities                                                                           45,065                 37,638
                                                                                                   ---------              ---------
Commitments and contingencies

Shareholders' equity:
  Preferred stock, $.01 par value: 10,000,000 authorized
    No shares issued and outstanding                                                                    --                     --
  Common stock, $.01 par value:                                                                         
    50,000,000 shares authorized;
    23,492,502 and 24,765,384 shares issued
    and outstanding, respectively                                                                        235                    248
  Additional paid-in capital                                                                         160,669                174,939
  Retained deficit                                                                                   (74,817)               (96,430)
                                                                                                   ---------              ---------
          Total shareholders' equity                                                                  86,087                 78,757
                                                                                                   ---------              ---------

                                                                                                   $ 131,152              $ 116,395
                                                                                                   =========              =========
</TABLE>

See Notes to Consolidated Financial Statements.

                                       3
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES
Consolidated Statements of Operations
(Amounts in thousands, except per share data)
<TABLE>
<CAPTION>
                                                                      Three months ended                  Nine months ended
                                                            -- -------------------------------    ---------------------------------
                                                            December  27,     December 26,         December 27,     December 26,
                                                                1997          1998                     1997              1998
                                                            --------------    --------------       --------------   ---------------
                                                                       (unaudited)                   (unaudited)
<S>                                                         <C>               <C>                  <C>              <C>      
Net sales:
  Online                                                          23,663           41,875           $  33,150        $ 106,449
  Retail                                                          75,456             --               185,420             --
                                                               ---------        ---------           ---------        ---------
      Total net sales                                             99,119           41,875             218,570          106,449
Cost of sales:                                                                                      
  Online                                                          20,446           38,520              28,090           96,325
  Retail                                                          63,026             --               154,320             --
                                                               ---------        ---------           ---------        ---------
      Total net sales                                             83,472           38,520             182,410           96,325
                                                               ---------        ---------           ---------        ---------
Gross profit:                                                                                       
  Online                                                           3,217            3,355               5,060           10,124
  Retail                                                          12,430             --                31,100             --
                                                               ---------        ---------           ---------        ---------
      Total gross profit                                          15,647            3,355              36,160           10,124
                                                                                                    
Selling and marketing expenses                                    16,353           10,976              36,275           23,664
General and administrative expenses                                4,878            4,137              13,287           10,892
Amortization of goodwill                                             393              430                 577            1,278
Depreciation                                                       1,293              722               3,708            1,594
                                                               ---------        ---------           ---------        ---------
Operating loss                                                    (7,270)         (12,910)            (17,687)         (27,304)
                                                               ---------        ---------           ---------        ---------
                                                                                                    
Other income, net                                                    642            4,045               2,496            5,691
                                                               ---------        ---------           ---------        ---------
                                                                                                    
Loss before income taxes                                          (6,628)          (8,865)            (15,191)         (21,613)
Income tax benefit (provision)                                      --               --                  --               --
                                                               ---------        ---------           ---------        ---------
                                                                                                    
Net loss                                                          (6,628)          (8,865)          $ (15,191)       $ (21,613)
                                                               =========        =========           =========        =========
Basic loss per share                                               (0.29)           (0.36)          $   (0.75)       $   (0.90)
                                                               ---------        ---------           ---------        ---------
  Weighted average common shares outstanding                      23,005           24,519              20,241           24,123
                                                               =========        =========           =========        =========
See Notes to Consolidated Financial Statements                                                
</TABLE>

                                       4
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows
(Dollars in thousands)
<TABLE>
<CAPTION>
                                                                              Nine months ended
                                                                      ----------------------------
                                                                      December 27,    December 26,
                                                                         1997            1998
                                                                      ------------    ------------
                                                                       (unaudited)
Cash flows from operating activities:
<S>                                                                   <C>              <C>      
     Net loss from operations                                           $(15,191)        $(21,613)
                                                                        --------         --------

     Adjustments to reconcile net loss to net cash
      provided by (used in) operating activities:
          Depreciation and amortization                                    3,963            2,872
          Deferred rent                                                     (332)              (3)
          (Gain) loss on disposition of assets                                (6)            (270)
          (Gain) on sale of equity investment                               --             (3,349)
          Changes in assets and liabilities:
               Accounts receivable, net                                    7,938            4,010
               Merchandise inventories                                   (18,821)          (1,668)
               Prepaid expenses & other current assets                        (2)             348
               Other assets                                                 (727)             (48)
               Discontinued operations, net                               (2,666)            --
               Accounts payable                                            8,959            1,082
               Restructuring reserves                                     (4,967)          (9,323)
               Accrued liabilities                                         3,433              582
                                                                        --------         --------

                     Total adjustments                                    (3,228)          (5,767)
                                                                        --------         --------

               Net cash provided by (used in)
                 operating activities                                    (18,419)         (27,380)
                                                                        --------         --------
Cash flows from investing activities:
     Additions to property and equipment                                  (2,247)          (5,725)
     Proceeds from sale of property and equipment                              7            7,110
     Proceeds from sale of equity investment                                --              3,348
                                                                        --------         --------

               Net cash provided by (used in)
                 investing activities                                     (2,240)           4,733
                                                                        --------         --------

Cash flows from financing activities:
     Payments on notes payable of acquired subsidiary                     (6,000)            --
     Proceeds from stock issuances                                           311           14,283
     Payments made on capital lease obligations                             (125)            --
                                                                        --------         --------

               Net cash provided by (used in)
                 financing activities                                     (5,814)          14,283
                                                                        --------         --------

Net increase (decrease) in cash and cash equivalents                     (26,473)          (8,364)
                                                                        --------         --------
Cash and cash equivalents at beginning
  of period                                                               83,473           67,381
                                                                        --------         --------
Cash and cash equivalents at end of period                              $ 57,000         $ 59,017
                                                                        ========         ========
See Notes to Consolidated Financial Statements 
</TABLE>

                                       5
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Consolidated Statements of Cash Flows  (continued)
(Dollars in thousands)
                                                          Nine months ended
                                               --------------------------------
                                               December 27,         December 26
                                                    1997             1998  
                                                 ---------       ----------
                                                (unaudited)
Supplemental disclosures of cash 
paid (received) during the year :

             Interest                           $       32      $       16
             Income taxes                       $     (699)     $     (234)

Supplemental disclosure of non-cash investing and financing activities:

     During fiscal 1998, the Company acquired Surplus Software, Inc. for the
issuance of 5.3 million shares of common stock. See Note 7.


See Notes to Consolidated Financial Statements.

                                       6
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES
Consolidated Statements of Shareholders' Equity
(Amounts in thousands)

<TABLE>
<CAPTION>
                                                                                               Additional    Retained
                                                                          Common Stock           Paid-in     Earnings
                                                                         Shares     Amount       Capital      (Deficit)       Total
                                                                         ---------- ---------- ------------- ------------- --------

<S>                                                                     <C>        <C>          <C>          <C>           <C>     
Balance, March 28, 1998                                                 23,493     $    235     $160,669     $(74,817)     $ 86,087

Stock issued for cash, pursuant to employee stock
  purchase plan                                                             14         --             47         --              47
Stock issued for cash, pursuant to stock option plan                     1,258           13       14,223         --          14,236
Net loss                                                                  --           --           --        (21,613)      (21,613)
                                                                      -------------------------------------------------------------
Balance, December  26, 1998                                             24,765     $    248     $174,939     $(96,430)     $ 78,757
                                                                      =============================================================
</TABLE>

See Notes to Consolidated Financial Statements.

                                       7
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

All references herein to fiscal 1998 relate to the fiscal year ended March 28,
1998 and all references to fiscal 1999 refer to the fiscal year ended April 3,
1999. 

Note 1 Summary of Significant Accounting Policies


Business


Egghead.com, Inc. is an online retailer of personal computer hardware, software,
peripherals, accessories, other related products, and other consumer and
business products. Its direct and indirect wholly owned subsidiaries are Surplus
Software, Inc. (Surplus Direct, d/b/a Surplus Direct and d/b/a Egghead.com),
DJ&J Software Corporation (DJ&J, d/b/a Egghead Computer), EH Direct, Inc. (EH
Direct) and MPI Corporation (d/b/a Mac's Place). References to "Egghead.com" or
the "Company" include Egghead.com, Inc., its predecessors, and its subsidiaries,
unless the context otherwise requires. Surplus Direct was acquired as a wholly
owned subsidiary on August 14, 1997. The Company recapitalized a previously
wholly owned subsidiary, ELEKOM Corporation (Elekom), on November 11, 1997,
retaining a 25 percent interest until November 9, 1998 when the remaining
ownership was sold (Note 9).


Consolidation


The consolidated financial statements include the accounts of Egghead.com, Inc.
and its wholly owned subsidiaries, Surplus Direct, DJ&J, EH Direct and MPI
Corporation, and include all such adjustments and reclassifications necessary to
eliminate the effect of significant intercompany accounts and transactions.

Fiscal Years

Egghead.com uses a 52/53-week fiscal year, ending on the Saturday nearest March
31. Fiscal quarters are such that the first three quarters consist of 13 weeks
and the fourth quarter consists of the remaining 13/14 weeks. Fiscal 1998 had 52
weeks. Fiscal 1999 will consist of 53 weeks. The 13-week periods ended December
27, 1997 and December 26, 1998 are referred to herein as the third quarter of
fiscal 1997 and fiscal 1998, respectively or the three months ended December 27,
1997 or December 26, 1998, respectively. The 39-week periods ended December 27,
1997 and December 26, 1998 are referred to herein as the first nine months of
fiscal 1998 and fiscal 1999 or the nine months ended December 27, 1997 or
December 26, 1998, respectively.


Basis of Presentation


The accompanying financial statements have been prepared in accordance with
generally accepted accounting principles and pursuant to the rules and
regulations of the Securities and Exchange Commission. The statements of
operations for the three months ended December 27, 1997 and December 26, 1998
and the statement of cash flows for the nine months ended December 27, 1997 are
unaudited. These statements reflect the adjustments which are, in the opinion of
management, necessary to fairly state the results of the interim periods;
however, they do not include all the information and footnotes required by
generally accepted accounting principles for complete financial statements.
These adjustments are of a normal and recurring nature. The results of
operations for the nine month period ended December 26, 1998 are not necessarily
indicative of the results to be expected for the year ending April 3, 1999.


Estimates


The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenues and expenses during the reporting period.
Actual results could differ from those estimates. The most significant estimates
with regard to these financial statements are the restructuring and
reorganization reserves and liabilities.


Cash and Cash Equivalents


Egghead.com considers all highly liquid investments with a maturity of three
months or less at the time of purchase to be cash equivalents. The carrying
amount of cash equivalents approximates fair value because of the short-term
maturity of those instruments. Cash and cash equivalents as of March 28, 1998
and December 26, 1998 include restricted cash of $1.6 million and $2.5 million,
respectively.

                                       8
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (continued)

Note 1  Summary of Significant Accounting Policies (continued)

Accounts Receivable


The Company offers payment terms of 30 days to small businesses, educational
institutions and governmental entities. Egghead.com records a provision for
uncollectible customer accounts receivable based upon historical experience. In
addition, certain advertising and promotional expenditures are reimbursable from
suppliers under cooperative advertising and other promotional and marketing
development fund arrangements. Amounts qualifying for reimbursement are recorded
as receivables from the suppliers and as a corresponding reduction of net
advertising expense in the period the promotion occurs. Also included in
accounts receivable are credit card receivables and amounts due from vendors for
returned inventory and other programs. Egghead.com records a provision for
uncollectible vendor receivables based upon historical experience.


Merchandise Inventories


Merchandise inventories are accounted for using the first-in, first-out cost
method and are stated at the lower of cost or market. Egghead.com maintains
reserves for the obsolescence of merchandise inventory. These reserves totaled
approximately $3.1 million and $1.8 million at March 28, 1998 and December 26,
1998, respectively. Management has developed a plan to dispose of this obsolete
inventory and believes the reserve is adequate to cover any losses on
disposition. Inventories on the balance sheet are shown net of reserves.


Property and Equipment


Property and equipment are stated at cost, net of accumulated depreciation.
Depreciation of equipment, furniture and fixtures is provided using the
straight-line method over their estimated useful lives ranging from two to seven
years. Depreciation of buildings is provided using the straight-line method over
their estimated useful lives of up to 30 years. Amortization of leasehold
improvements is provided using the straight-line method over the lesser of the
lease term or the assets' estimated useful lives. The Company periodically
reviews its long-lived assets for impairment.


Property Held for Sale


Property held for sale is stated at the lower of carrying value or estimated net
realizable value.


Goodwill


Net assets of businesses acquired in purchase transactions are recorded at fair
value at the date of acquisition. Goodwill is amortized over 20 years. Goodwill
at March 28, 1998 and December 26, 1998 was $33.2 million and $32.1 million,
which is net of accumulated amortization of $1.0 million and $2.3 million,
respectively. The Company periodically reviews goodwill for possible impairment.


Accounts Payable


Outstanding checks included in accounts payable were $2.7 million and $2.5
million at March 28, 1998 and December 26, 1998, respectively.


Revenue Recognition


Revenue from sales of product is recognized upon merchandise shipment.
Egghead.com records a provision for sales returns and allowances based upon
historical experience.


Income Statement Captions


Online net sales, online costs of sales, and online gross profit consist of the
results of the Company's online shopping Web sites and inbound telephone orders.
Retail net sales, retail cost of sales, retail gross profit and retail selling
and marketing expenses consist of the retail stores and the direct response and
catalog/mail-order divisions.

                                       9
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (continued)

Note 1  Summary of Significant Accounting Policies (continued)

Income Taxes


Egghead.com determines its income tax accounts in accordance with Statement of
Financial Accounting Standards (SFAS) No. 109. Deferred income taxes result
primarily from temporary differences in the recognition of certain items for
income tax and financial reporting purposes


Earnings (Loss) Per Share


Basic earnings (loss) per share amounts are computed by dividing the net income
(loss) by the weighted average number of shares of common stock outstanding
during the year in accordance with SFAS No. 128, "Earnings per Share." Diluted
earnings per common share are not disclosed as potentially dilutive securities
would have been anti-dilutive to the loss per share calculation in both the
three months and nine months ended December 27, 1997 and December 26, 1998.


Stock-based Compensation


The Company accounts for its stock-based awards using the intrinsic value method
in accordance with Accounting Principles Board ("APB") Opinion No. 25,
"Accounting for Stock Issued to Employees," and its related interpretations and
complies with the disclosure provisions of SFAS No. 123, "Accounting for
Stock-based Compensation."


Advertising Costs


The cost of advertising is expensed the first time the advertising takes place,
except for direct-mail advertising, which is capitalized and amortized over its
expected period of future benefits in accordance with the American Institute of
Certified Public Accountants' Statement of Position (SOP) 93-7. Direct-mail
advertising consists primarily of catalogs. The capitalized costs of the catalog
advertising are amortized over the eight-week period following the publication
of the catalog. At December 26, 1998, approximately $72,000 of advertising costs
were reported as assets. These amounts do not include reimbursements received
from vendors for advertisement of their products.


Reclassifications


Certain prior year balances have been reclassified to conform with the
nine-month period ended on and as of December 26, 1998 presentation. These
reclassifications had no effect on retained earnings or net income as previously
reported.


Recent Accounting Pronouncements

During June 1998, the Financial Accounting Standards Board issued SFAS No. 133,
Accounting for Derivative Instruments and Hedging Activities. The new standard
requires companies to record derivatives on the balance sheet as assets or
liabilities, measured at fair value. Gains or losses resulting from changes in
the values of those derivatives would be accounted for depending on the use of
the derivative and whether it qualifies for hedge accounting. Due to the
Company's minimal use of derivatives, the new standard is expected to have no
material impact on its financial position or results of operations. SFAS No. 133
will be effective for the Company's fiscal year 2001.

In April 1998, SOP 98-1, "Accounting for the Costs of Computer Software
Developed or Obtained for Internal Use" was issued. SOP 98-1 provides guidance
for determining whether computer software is internal-use software and on
accounting for proceeds of computer software originally developed or obtained
for internal use and then subsequently sold to the public. It also provides
guidance on capitalization of the costs incurred for computer software developed
or obtained for internal use. The Company has not capitalized any costs that
will have to be written off to comply with SOP 98-1. The Company's current
policies for capitalizing costs incurred for computer software developed or
obtained for internal use comply with SOP 98-1.

                                       10
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements (continued)

Note 2  Property and Equipment


The components of property and equipment at March 28, 1998, and December 26,
1998 were as follows (in thousands):


<TABLE>
<CAPTION>
                                                                           March 28,          December 26,


                                                                              1998                 1998
                                                                           ----------         ------------
<S>                                                                         <C>                <C>     
Equipment                                                                   $  4,857           $ 10,162

Leasehold improvements                                                           597              1,172

Furniture and fixtures                                                           165                387
                                                                            --------           --------

                                                                               5,619             11,721
                                                                                               --------
                                                                                               --------
Less accumulated depreciation and
    Amortization                                                              (3,225)            (4,800)
                                                                            --------           --------

Property and equipment, net                                                 $  2,394           $  6,921
                                                                            ========           ========
</TABLE>




Property held for sale at March 28, 1998 included Egghead.com's headquarters
building in Liberty Lake, Washington and property in Kalispell, Montana.
Property held for sale at December 26, 1998 included property in Kalispell,
Montana. See Note 10.




Note 3  Income Taxes


Given its recent losses, Egghead.com determined that its deferred tax assets do
not meet the realization criteria of SFAS No. 109. Under SFAS No. 109, the
realization of the deferred tax assets depends on generating future taxable
income. Egghead.com management has determined that it is more likely than not
that the deferred tax assets could not be currently realized. Therefore, the
Company did not record a tax benefit for the three months and nine months ended
December 27, 1997 or December 26, 1998.


Deferred income taxes result primarily from temporary differences in certain
items for income tax and financial reporting purposes. The tax effects of
temporary differences giving rise to the deferred tax assets are as follows:

<TABLE>
<CAPTION>
                                                           March 28,            December 26,
                                                              1998                  1998
                                                        ----------------       ---------------
<S>                                                     <C>                    <C>   
Accounts receivable                                               $  898               $  427
Merchandise inventories                                            2,060                1,746
Property and equipment                                             2,007                1,658
Net operating loss carryforwards                                  22,993               30,479
Reserves and liabilities related to restructuring                  5,937                2,395
Accrued liabilities and other                                      2,232                2,651
                                                        ----------------       ---------------
Total deferred tax assets                                         36,127               39,356
Less valuation allowance                                        (36,127)             (39,356)
                                                        ================       ===============
Net deferred tax assets                                           $    -                $   -
                                                        ================       ===============
</TABLE>

Egghead.com's net operating loss carryforwards can be recovered over a 15-year
period and begin to expire at the end of the following fiscal years:

                                                  2011              $      1,680
                                                  2012                    13,381
                                                  2013                    52,421
                                                  2014                    21,613
                                                                     -----------
                                                                    $     89,095

                                       11
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (continued)

Note 4  Stock Option and Stock Purchase Plans

Employee Stock Purchase Plan


The Egghead.com, Inc. 1989 Employee Stock Purchase Plan (the 1989 Plan) provides
options to acquire the Common Stock of Egghead.com to substantially all
full-time and certain other employees at the lesser of 85% of the fair market
value of the Common Stock on July 1, or 85% of the fair market value on the
following June 30 of each plan year. Under the 1989 Plan, a maximum of 650,000
shares were reserved for issuance. As of December 26, 1998, there were 286,610
shares available for future issuance.


The 1997 Nonofficer Employee Stock Option Plan


In October 1997, the Board of Directors approved the 1997 Nonofficer Employee
Stock Option Plan (the NOE Plan), under which 500,000 shares of Egghead.com's
Common Stock were reserved for issuance. In April 1998, the NOE plan was amended
to increase the number of shares reserved thereunder to 1,000,000. Options
granted under the NOE Plan generally vest over four years and terminate after 10
years. As of December 26, 1998, 482,658 shares were available for grant and
500,964 shares were subject to outstanding options, which have been granted at
prices ranging from $5.38 to $22.00 per share. As of December 26, 1998, 18,385
options were vested.


The Surplus Software, Inc. 1996 Stock Option Plan


In August 1997 as part of the acquisition of Surplus, Egghead.com assumed all of
the outstanding options to purchase common stock of Surplus Direct under the
Surplus Software, Inc. 1996 Stock Option Plan. Appropriate adjustments were made
to the number of shares and exercise price of each Surplus option to reflect the
same ratio at which the Surplus Direct common stock was converted into
Egghead.com common stock under the acquisition. The options have retained their
original option dates, option term and vesting schedules. The options vest over
four years and terminate after 10 years, unless otherwise noted. No additional
stock options will be granted under the assumed Surplus Software, Inc. 1996
Stock Option Plan. As of December 26, 1998, 65,727 shares were subject to
outstanding options, which have exercise prices ranging from $0.97 to $2.26 per
share. As of December 26, 1998, 11,732 options were vested.


The Amended and Restated 1993 Stock Incentive Compensation Plan


In September 1993, Egghead.com's shareholders approved the 1993 Stock Option
Plan (the 1993 Plan and together with the 1986 Plan, the Plans), under which
2,000,000 shares of Egghead.com's Common Stock were reserved for issuance. The
1993 Plan replaced the 1986 Combined Incentive and Non-Qualified Stock Option
Plan (the 1986 Combined Plan) under which 2,000,000 shares were originally
reserved for issuance. The number of shares reserved for issuance under the 1993
Plan was increased by the shares reserved for issuance under the 1986 Combined
Plan that were not subject to outstanding stock options. Shares presently
subject to outstanding stock options under the 1986 Combined Plan, which
subsequently are canceled or expire, will increase the number of shares reserved
for issuance under the 1993 Plan. No additional stock options will be granted
under the 1986 Combined Plan. In October 1997, the 1993 Plan was amended by the
Board of Directors to provide that options granted on or after October 29, 1997
vest over four years and terminate after 10 years, unless otherwise noted. Any
option granted prior to October 29, 1997 under the 1993 Plan vests annually over
three years and terminates after 10 years, unless otherwise noted. On December
1, 1998, the 1993 Plan was amended and restated by the Board of Directors to
allow the granting of stock awards and to change the name of the plan to the
Amended and Restated 1993 Stock Incentive Compensation Plan.

                                       12
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements (continued)
Note 4  Stock Option and Stock Purchase Plans (continued)

Options granted, exercised, and canceled under the Plans are summarized as
follows:


                                    December 27,         December 26,

                                        1997                 1998
                                           Average              Average
                                           Exercise             Exercise
                                 Shares      Price     Shares     Price
                                ---------- ---------- --------- ----------

                                    (unaudited)

  Outstanding at beginning       2,183,528    $ 7.75  1,748,319    $ 5.27
  of period

  Options granted(1)               949,443      4.84    340,000      9.63

  Options exercised               (52,093)      5.82  (316,611)      4.57

  Options canceled               (851,726)     10.04  (157,701)      5.63
                                 ---------     -----  ---------      ----

  Outstanding, end of period     2,229,152      5.61  1,614,007      6.29
                                 =========      ====  =========      ====

  Exercisable, end of period     1,123,868    $ 5.96  1,056,127    $ 5.39
                                 =========    ======  =========    ======

  Available for grant in                              
  future years                  924,624                 952,003
                                =======                 =======

(1) One million options granted to an officer during fiscal 1997 vest over a
period of 18 months, with 691,300 and 1,000,000 vested as of December 27, 1997
and December 26, 1998, respectively.


The following table summarizes information regarding all stock options
outstanding at December 26, 1998:

<TABLE>
<CAPTION>
                                                    Options Outstanding                Options Exercisable  
                                                          Remaining    Average                     Average
                                                         Contractual   Exercise                    Exercise
             Range of Exercise Prices        Number         Life         Price         Number        Price  

<S>                                            <C>         <C>           <C>              <C>        <C>    
         $0.967 - $4.8125                      279,734     8.04 years    $  3.87          51,609     $  3.88
         $5.375 - $7.8125                    1,398,500     8.24 years       5.64       1,070,500        5.42
         $8.06 - $10.75                        857,640     8.06 years       9.35         173,311        9.75
         $10.9375 - $16.00                      98,824     0.16 years      12.50          98,824       12.50
         $17.00 - $22.00                        18,500     4.48 years      20.54          10,000       20.00
                                           -----------                              ------------

         $0.967 - $22.00                     2,653,198     7.83 years      $7.01    1,404,244          $6.50
</TABLE> 

                                       13
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements (continued)

Note 4  Stock Option and Stock Purchase Plans (continued)


Egghead.com accounts for these plans under the intrinsic value-based method of
accounting, under which no compensation cost has been recognized. Had
compensation cost for these plans been determined consistent with SFAS No. 123,
Egghead.com's net income and earnings per share would have been reduced to the
following pro forma amounts:




<TABLE>
<CAPTION>
                                                                                Nine months ended           
                                                                     December 27,               December 26,
                                                                            1997                 1998       
                                                                     -----------------       ---------------
                                   (unaudited)
<S>                                                                 <C>                        <C>         
         Net Loss                          As Reported              $   (15,191)               $   (21,613)
                                             Pro Forma                  (17,886)                   (23,452)
         Loss per share                    As Reported              $     (0.75)               $     (0.90)
                                             Pro Forma                    (0.88)                     (0.97)
</TABLE>



The effects of applying SFAS No. 123 in this pro forma disclosure are not
indicative of future amounts. SFAS No. 123 does not apply to options granted
prior to April 1, 1995, and additional grants in future years are anticipated.

The fair value of each option grant is estimated on the date of grant using the
Black-Scholes option-pricing model, with the following assumptions used for
grants in the nine-months ended December 27, 1997 and December 26, 1998:

                                                Nine months ended        
                                      December 27,          December 26,
                                        1997                     1998     
                                      -------------         --------------

                                      (unaudited)


Dividend yield                               0%                 0%

Volatility                                  70%                 95%
Risk-free interest rate                   6.27%                 5.39%
Expected stock option life             3.5 yrs.                 4.3 yrs

Using these assumptions, the weighted average fair value of options granted was
$2.97 and $6.32 in the nine months ended December 27, 1997 and December 26,
1998, respectively.

Option Repricing

On April 23, 1997, the Compensation Committee of the Egghead.com Board of
Directors approved a plan pursuant to which certain executive officers were
offered an opportunity to exchange options having exercise prices in excess of
the then current fair market value for new options having an exercise price of
$4.375 per Egghead.com Common Share. Recipients of the repriced replacement
options received credit for vesting under the original options, but could not
exercise the new options for a one-year period following the date of grant of
the new options. The Compensation Committee approved an option repricing on the
same terms for employees other than executive officers on April 4, 1997.

                                       14
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES


Notes to Consolidated Financial Statements (continued)


Note 4  Stock Option and Stock Purchase Plans (continued)


Restated  Nonemployee Director Stock Option Plan


In September 1993, Egghead.com's shareholders approved the Nonemployee Director
Stock Option Plan, and in August 1995, Egghead.com's shareholders approved
amendments thereto (as amended, the Director Plan) under which 450,000 shares of
Egghead.com's Common Stock were reserved for issuance. The Director Plan was
restated by the Board of Directors on September 2, 1998. Options granted under
the Director Plan generally vest over three years and terminate after 10 years.
As of December 26, 1998, 110,000 shares were available for grant and 272,500
shares were subject to outstanding options, which have been granted at prices
ranging from $5.88 to $10.75 per share.
As of December 26, 1998, options for 118,000 shares were vested.


The Executive Plan


In February 1989, the Board of Directors approved four-year employment
agreements and stock option agreements for three executive officers who are no
longer with Egghead.com, whereby the officers' compensation was based on equity
incentives. Each drew an annual salary of $1 per year during his term of
employment. Options to acquire up to 1,700,000 shares of Common Stock were
authorized under the Executive Plan. As of December 26, 1998, 325,000 options
approved under the Executive Plan were never granted and 200,000 were subject to
outstanding options, which have been granted to such former executive officers
of Egghead.com at prices ranging from $10.38 to $20.00 per share. All
outstanding options are vested and expire in February 1999. As of December 26,
1998, 1,175,000 of the options had been exercised at prices ranging from $10.38
to $20.00 per share. The Executive Plan is no longer active and no further
options will be granted under the Executive Plan, which will terminate on
February 22, 1999.


Note 5  401(k) Plan


Egghead.com had two 401(k) retirement plans for the benefit of its employees, a
DJ&J plan and a Surplus Direct plan (assumed in the acquisition). After six
months of full-time employment (more than 1,000 hours), an employee was eligible
to participate in the DJ&J plan. Prior to March 29, 1997, employee contributions
were matched by Egghead.com at 50% of the employee's contribution up to 4% of
their compensation. Egghead.com contributions were fully vested upon the
completion of two years of service. Subsequent to March 29, 1997, Egghead.com
discontinued the guaranteed matching of employee contributions. Egghead.com may,
however, make voluntary contributions in the future.


In the Surplus Direct plan, an employee was eligible to participate in the plan
after six months of full-time employment (more than 1,000 hours). Employee
contributions were matched by Egghead.com at 25% of the employee's contribution
up to 5% of their compensation. Egghead.com contributions are fully vested upon
the completion of five years of service. Egghead.com contributions were
approximately $9,000 and $29,000 in the nine months ended December 27, 1997 and
December 26, 1998 respectively.


Effective January 1, 1999, the DJ&J plan was amended and restated to merge the
Surplus Software Plan into the DJ&J Plan and become the Egghead.com Plan ("The
Plan"). In the Plan, employee contributions are matched by Egghead.com at 25% of
the employee's contribution up to 5% of their compensation upon the employee's
completion of six months of full-time employment or one year of eligibility
service (more than 1,000 hours).

                                       15
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (continued)

Note 6  Commitments and Contingencies


Significant Suppliers


In the nine months ended December 27, 1997 and December 28, 1998, one primary
distributor accounted for approximately 12% and 10%, respectively, of
Egghead.com's purchases. The loss of this distributor could have a material
adverse effect on the Egghead.com's operating results and financial condition.

Credit Line for Inventory Financing

In December 1998, the Company was approved for a credit line of $5 million for
the financing of inventory. The terms of such financing will vary depending on
the vendor terms. The credit line is fully secured by the inventory purchased
through the agreement with the lender, Finova Capital Corporation. The lender
has reserved the right to discontinue the inventory financing at any time at
their discretion. At December 26, 1998, there were no borrowings outstanding
under this line of credit.


Leases


Egghead.com leases corporate offices and distribution facilities under operating
leases with remaining lives on most leases ranging from one to six years. The
leases generally require Egghead.com to pay taxes, insurance and certain common
area maintenance costs.


Aggregate rental expense, including common area maintenance charges, for all
operating leases for the nine months ended December 27, 1997 and December 26,
1998 was approximately $5.9 million and $1.1 million, respectively. As of
December 26, 1998, future minimum rental payments under noncancelable operating
leases for headquarters and distribution facilities, and equipment consisted of
the following (in thousands):

<TABLE>
<CAPTION>
                                                                                              Operating
                                      Fiscal Year                                              Leases  
                                                                                              ---------
<S>                                                                     <C>                         
                                      Remainder of 1999                 $                        287
                                      2000                                                       816
                                      2001                                                       626
                                      2002                                                       463
                                      Thereafter                                               1,050
                                                                                               -----
                                      Total minimum payments                                 $ 3,242
                                                                                              ======
</TABLE>



The Company has recorded a liability for retail stores and distribution facility
lease terminations in connection with its retail restructure. See Note 8.

                                       16
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (continued)

Note 7  Acquisition


On August 14, 1997, the Company acquired Surplus Direct by issuing 5,310,888
shares of common stock and 289,112 options to purchase common stock of
Egghead.com, Inc. The transaction included payment of $6.0 million of Surplus
Direct debt. At the time, Surplus Direct was engaged in direct marketing of
off-price computer hardware and software through catalogs and two Internet
commerce sites. This acquisition was recorded using the purchase method of
accounting. Operating results of Surplus Direct are included in the statement of
operations from the date of acquisition. An excess purchase price of
approximately $34.2 million, over identifiable assets, was determined based on
the fair values of assets acquired and liabilities assumed. Amortization of
goodwill will be over a period of 20 years.


Note 8  Restructuring and Reorganization


In the fourth quarter of fiscal 1997, Egghead.com recorded a $24.0 million
restructuring and impairment charge to reorganize its operations. This plan
involved among other things, closing 70 of the 156 Egghead stores, a significant
reduction in its headquarters staff and the closure of its Lancaster,
Pennsylvania distribution center. This charge included $6.2 million for the
liquidation of inventory, $5.8 million in settlement of store and warehouse
leases, $4.4 million for fixed asset dispositions and miscellaneous expenses,
$3.3 million of store closing costs and related fixed asset dispositions, $3.3
million for severance and related benefits and $1.0 million in disposition and
impairment of real estate. The $24.0 million restructuring charge was recorded
as a $6.2 million charge to gross profit, a $1.8 million charge to selling and
marketing expenses, a $0.3 million charge to general and administrative expense
and a $15.6 million charge to restructuring and impairment charges. The Company
anticipates that the remaining payables as of December 26, 1998, related to the
restructuring, consisting primarily of $0.6 million in lease obligations and
$0.3 million in severance will be substantially settled by the end of fiscal
1999.


In the fourth quarter of fiscal 1998, Egghead.com recorded a $37.6 million
restructuring charge to reorganize its operations for a plan involving, among
other things, closing the remaining Egghead stores, a significant reduction in
its headquarters staff and the closure of its Sacramento, California
distribution center. This charge includes approximately $17.1 million for retail
lease terminations and related fixed asset disposals, $10.0 million for store
closing costs, $6.2 million for the liquidation of inventory, $2.1 million for
the closure of the Sacramento distribution center and $2.2 million in severance,
fixed asset disposal and other miscellaneous expenses related to the reduction
of the Company's headquarters operation. The $37.6 million restructuring charge
was recorded as a $6.2 million charge to gross profit, a $6.4 million charge to
selling and marketing expenses, a $0.5 million charge to general and
administrative expense and a $24.5 million charge to restructuring and
impairment charges. The $24.5 million fiscal 1998 restructuring and impairment
charge was partially offset by a reduction of $5.0 million in fiscal 1997
restructuring and impairment reserves. There were no other adjustments to the
restructuring reserves. Egghead.com anticipates that the settlement of all
leases and claims related to the restructuring will be substantially completed
by the end of fiscal 1999. At December 26, 1998, the remaining payables related
to the restructuring consisted primarily of $5.9 million in retail lease
obligations, $0.7 million in severance and employee benefits and $0.4 million
miscellaneous costs.

                                       17
<PAGE>
 
EGGHEAD.COM, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (continued)

Note 9  Recapitalization and Sale of Subsidiary


On November 11, 1997 Egghead.com recapitalized its then wholly owned subsidiary
ELEKOM. As part of the recapitalization, certain venture capitalists invested
capital in ELEKOM, reducing the Company's ownership percentage to approximately
26% as of March 28, 1998. Prior to recapitalization, income and expenses of
ELEKOM were recorded in the Company's operating results. After recapitalization,
the Company's share of the results of operations of ELEKOM were included using
the equity method of accounting and are reflected in the other income (expense)
in the Company's consolidated statements of operations. On November 9, 1998, the
remaining ownership in ELEKOM was sold at a gain of approximately $3.3 million.
An additional $0.6 million gain is being deferred due to a contingency clause in
the sales agreement and will be held in escrow until April 30, 2000, subject to
favorable resolution of the contingencies.


Note 10 Sale of Property

On May 1, 1998, the Company sold its previous headquarters building located in
Liberty Lake, Washington, for approximately $7.5 million. The building was
recorded in the Property Held for Sale on the Company's Balance Sheet as of
March 28, 1998. The Company leases approximately 7,000 square feet of the
building over a lease term of one year, including extensions.


Note 11 Subsequent Event


In January 1999, the Company's Board of Directors approved a plan to issue
additional shares of Common Stock in a public offering.

                                       18
<PAGE>
 
ITEM 2.
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis should be read in conjunction with the
Consolidated Financial Statements of Egghead.com and the notes thereto included
elsewhere in this filing. References in this filing to "Egghead.com," "Egghead,"
"we," "our," and "us" refer to Egghead.com, Inc. and our wholly owned
subsidiaries, unless the context otherwise requires.

The following "Management's Discussion and Analysis of Financial Condition and
Results of Operations" contains forward-looking statements based on current
expectations, estimates and projections about our industry, management's beliefs
and certain assumptions made by management. All statements, trends, analyses and
other information contained in this Report on Form 10-Q relative to trends in
net sales, gross margin, expense levels, liquidity and capital resources, as
well as other statements in this Report on Form 10-Q, including, but not limited
to, words such as "expect(s)," "anticipate(s)," "intend(s)," "plan(s),"
"believe(s)," "seek(s)," "estimate(s)," and other similar expressions,
constitute forward-looking statements. These forward-looking statements are not
guarantees of future performance. Because these forward-looking statements
involve risks and uncertainties, there are important factors that could cause
actual results to differ materially from those expressed or implied by these
forward-looking statements, including those set forth under `Liquidity and
Capital Resources," and "Additional Factors That May Affect Future Results"
included in this "Management's Discussion and Analysis of Financial Condition
and Results of Operations." Particular attention should be paid to the
cautionary statements involving our limited online operating history, our
history of losses and expectation of future losses, the unpredictability of our
future revenues and fluctuations in our operating results, the fluctuation of
our operating results due to seasonality, the risks of systems failures and
business interruptions, the risks of capacity constraints, the risks relating to
systems development, management of growth, the intensely competitive nature of
the electronic commerce industry, reliance on third parties and reliance on
manufacturers, distributors and suppliers. Readers are cautioned not to place
undue reliance on the forward-looking statements, which speak only as of the
date made. Except as required by law, we undertake no obligation to update any
forward-looking statement, whether as a result of new information, future events
or otherwise. Readers, however, should carefully review the factors set forth in
other reports or documents that we file from time to time with the Securities
and Exchange Commission.

Overview


         Egghead.com is a leading online retailer of personal computer hardware,
software, peripherals, accessories and other related products. In addition to
computer-related products, Egghead.com sells consumer electronics and other
consumer and business goods.


         Egghead, Inc. began operations primarily as a traditional software
reseller. The predecessor to Egghead, Inc., DJ&J Software Corporation, was
incorporated in Washington in 1983. Egghead, Inc. was incorporated in Washington
in 1984 and became the parent company to DJ&J Software Corporation. By 1992,
Egghead, Inc. had over 200 retail store locations and had begun a direct mail
division and a Corporate, Government and Educational Sales Division. On May 13,
1996, Egghead, Inc. sold the Corporate, Government and Educational Sales
Division for $45.0 million. In response to continuing retail store losses,
Egghead, Inc. closed 70 retail stores in February 1997 and recorded a related
$24.0 million restructuring and asset impairment charge. On August 14, 1997,
Egghead, Inc. acquired Surplus Software, Inc. ("Surplus Direct"). Surplus Direct
owned and operated two Web sites and a direct mail division which specialized in
excess, closeout and refurbished computer related merchandise. On February 28,
1998, we changed our name from Egghead, Inc. to Egghead.com, Inc., closed our
remaining retail stores and shifted our primary business emphasis to electronic
commerce. As part of this transition, we closed our distribution center in
Sacramento, California, combined our management and operations with those of
Surplus Direct and consolidated the majority of our operations in Vancouver,
Washington. In the fourth quarter of fiscal 1998, we recorded a $37.6 million
charge related to this closure of the retail stores and the related
restructuring.


         Online Operations. Online net sales, online cost of sales, online gross
profit and online selling and 

                                       19
<PAGE>
 
marketing expenses consist of the results of our online shopping Web sites and
inbound telephone orders. Customers can purchase products via the Internet at
our online store. Alternatively, customers can browse through our online store
or review advertising flyers and then contact the inbound telephone center to
complete purchases. We offer discounts to businesses, educational institutions
and governmental entities that purchase large volumes for use or for resale.


         Online Pro Forma. To provide meaningful comparisons for the nine months
ended December 27, 1997, we have disclosed, on an online pro forma basis, online
net sales, online cost of sales, online gross profit and online selling and
marketing expenses. The online pro forma amounts include the results of
operations of Surplus Direct before we acquired it on August 14, 1997. This
acquisition was recorded under the purchase method of accounting and the results
of operations of Surplus Direct are included in our historical financial results
from the date of the acquisition.

                                       20
<PAGE>
 
         Set forth below for the nine months ended December 27, 1997 are certain
online pro forma operations data:



<TABLE>
<CAPTION>
                                                         Amount                        As of Percentage of
                     Online Pro Forma Results

                                                     (in thousands)                Online Pro Forma Net Sales
         ---------------------------------------------------------------------------------------------------------------

<S>                                                                                            <C>   
             Online net sales...............................$54,750                            100.0%

           Online cost of sales...........................   45,800                             83.7
                                                    ------------------    ----------------------------------------------

             Online gross profit...........................   8,950                             16.3

                Online selling and marketing                                                                            
                      expenses...                           $11,833                             21.6%
</TABLE>




         Retail Operations. Retail net sales, retail cost of sales and retail
selling and marketing expenses consist of the results of the retail stores and
the direct response and catalog/mail-order divisions. We completed the closure
of the retail stores and these divisions on February 28, 1998 and therefore they
did not contribute to revenues in the first nine months of fiscal 1999.


         Anticipated Losses. We have incurred substantial losses in the
operation and closure of our former retail store network and in the operation of
our online store. As of December 26, 1998, we had a retained deficit of $96.4
million. We have not achieved profitability as an electronic commerce company
and expect to continue to incur substantial net losses through at least fiscal
2001. We plan to continue to enhance our brand name through marketing and
advertising programs, offer additional categories of merchandise for sale on our
online store and improve and enhance our technology, infrastructure and systems.
These initiatives will likely result in operating expenses that are higher than
current operating expenses. We will need to generate significantly higher
revenues to achieve profitability and maintain profitability if it is achieved.
Although our net sales from electronic commerce have grown in recent quarters,
such growth rates may not be sustainable. Because of these and other factors, we
believe that period-to-period comparisons of our historical results of
operations are not good indicators of our future performance.

                                       21
<PAGE>
 
Results of Operations--Three and Nine Months Ended December 27, 1997 Compared to
Nine Months Ended

December 26, 1998


         The following table shows the relationship of certain items relating to
continuing operations included in our Consolidated Statements of Operations
expressed as a percentage of net sales:


<TABLE>
<CAPTION>
                                                                                Percentage of Net Sales
                                                          --------------------------------------------------------------------

                                                                 Nine months ended                 Three months ended
                                                          --------------------------------- ----------------------------------

                                                           Dec. 27, 1997    Dec. 26, 1998    Dec. 27, 1997    Dec. 26, 1998
                                                          ----------------- --------------- ---------------- -----------------

                                                            (unaudited)                       (unaudited)      (unaudited)

        Net Sales

<S>                                                        <C>              <C>              <C>              <C>   
     Online ...............................................      15.2%            100%                23.9%         100.0%
                                                                                                                
     Retail ...............................................      84.8              --                 76.1             --
                                                          --------------------------------- ----------------------------------
                                                                                                                
         Total net sales ..................................     100.0             100.0              100.0          100.0
                                                          --------------------------------- ----------------------------------
                                                                                                                
Cost of sales(1)                                                                                                
                                                                                                                
     Online ...............................................      84.7              90.5               86.4           92.0
                                                                                                                
     Retail ...............................................      83.2                --               83.5             --
                                                          --------------------------------- ----------------------------------
                                                                                                                
         Total cost of sales ..............................      83.5              90.5               84.2           92.0
                                                          --------------------------------- ----------------------------------
                                                                                                                
Gross margin ..............................................      16.5               9.5               15.8            8.0
                                                                                                                
Selling and marketing expenses(2)                                                                               
                                                                                                                
     Online ...............................................      19.5              22.2               18.4           26.2
                                                                                                                
     Retail ...............................................      16.1                --               15.9             --
                                                          --------------------------------- ----------------------------------
                                                                                                                
         Total selling and marketing expenses .............      16.5              22.2               16.5           26.2
                                                                                                                
General and administrative expense ........................       6.1              10.2                4.9            9.9
                                                                                                                
Depreciation and amortization expense .....................       2.0               2.7                1.7            2.8
                                                          --------------------------------- ----------------------------------
                                                                                                                
Operating loss ............................................      (8.1)            (25.6)              (7.3)         (30.9)
                                                                                                                
Other income, net .........................................       1.1               5.3                0.6            9.7
                                                          --------------------------------- ----------------------------------
                                                                                                                
Loss before income taxes ..................................      (7.0)%           (20.3)%             (6.7)%        (21.2)%
                                                          --------------------------------- ----------------------------------
</TABLE>

(1) These percentages are calculated by dividing the online and retail cost of
sales by the respective net sales. 

(2) These percentages are calculated by dividing the online and retail selling
and marketing expenses by the respective net sales.

                                       22
<PAGE>
 
         Net Sales. Total online net sales for the third quarter of fiscal 1999
increased 77% to $41.9 million as compared to $23.7 million for the third
quarter of fiscal 1998. Net sales through the online store during the third
quarter of fiscal 1999 increased 199% to $35.3 million from $11.8 million for
the third quarter of fiscal 1998. Total online net sales for the first nine
months of fiscal 1999 increased 94% to $106.4 million as compared to the online
pro forma net sales of $54.8 million for the first nine months of fiscal 1998.
Net sales through the online store during the first nine months of fiscal 1999
increased 255% to $83.0 million from $23.4 million (online pro forma) for the
first nine months of fiscal 1998. The increase in net sales through our online
store was partially due to an increase in the online customer base, significant
investments in marketing programs designed to promote and maintain brand
awareness, an increase in the number of daily and weekly online auctions, and an
increase in the categories and amount of merchandise offered. In addition, our
online net sales benefited from an increase in our customer accounts to over
750,000 as of December 26, 1998 from approximately 460,000 as of March 28, 1998.
As a result of a decrease in the frequency and volume of direct mail flyers, net
sales from inbound telephone orders during the third quarter and first nine
months of fiscal 1999 decreased to $6.6 million and $23.4 million, respectively,
from $11.9 million and $31.4 million (online pro forma) during the third quarter
and first nine months of fiscal 1998. Management intends to reduce the level of
emphasis on inbound telephone operations because these operations have higher
operating costs as a percentage of related sales as compared to online
operations.


         Total net sales for the third quarter of fiscal 1999 decreased 58% to
$41.9 million from $99.1 million for the third quarter of fiscal 1998. Total net
sales for the first nine months of fiscal 1999 decreased 51% to $106.4 million
from $218.6 million for the first nine months of fiscal 1998. These decreases
were primarily due to the closure of the retail store chain, which accounted for
net sales of $185.4 million for the first nine months of fiscal 1998, and was
partially offset by the increase in online net sales.


         Gross Profit. Gross profit consists of net sales minus cost of sales.
Cost of sales includes initial margin (net sales minus cost of products sold),
obsolete inventory charges and net shipping (shipping reimbursements less
shipping costs). The gross profit from online net sales for the third quarter of
fiscal 1999 increased to $3.4 million compared to the gross profit from online
net sales of $3.2 million for the third quarter of fiscal 1998. The gross margin
from online net sales for the third quarter of fiscal 1999 was 8.0% as compared
to 13.6 % for the third quarter of fiscal 1998. The gross profit from online net
sales for the first nine months of fiscal 1999 increased to $10.1 million
compared to the gross profit of $9.0 million (online pro forma) for the first
nine months of fiscal 1998. The gross margin from online net sales for the first
nine months of fiscal 1999 was 9.5% as compared to 16.3% (online pro forma) for
the first nine months of fiscal 1998. The fiscal 1999 gross margin reflects a
decrease in selling prices and an increase in inventory obsolescence expense
partially offset by an increase in net shipping revenue as compared to the first
nine months of fiscal 1998. The decrease in selling prices was primarily due to
an increase in net sales from online auctions and a decrease in inbound
telephone net sales, which typically carry higher margins than online sales.


         Total gross profit for the third quarter of fiscal 1999 decreased to
$3.4 million as compared to $15.6 million for the third quarter of fiscal 1998.
Total gross profit for the first nine months of fiscal 1999 decreased to $10.1
million as compared to $36.2 million for the first nine months of fiscal 1998.
This decrease was primarily due to the closure of the retail store chain and was
partially offset by the increase in online net sales.


         Initial margin is primarily affected by sales volume and the mix of
sales from each of our online stores' three shopping formats, and, to a lesser
extent, the mix of merchandise sold. We typically realize higher initial margins
on our Superstore sales than on our SurplusDirect liquidation center sales,
higher initial margins on our SurplusDirect liquidation center sales than on our
auction sales, and higher initial margins on software sales than on hardware
sales. Recently we experienced a shift towards lower initial margin auction
sales, which constituted approximately 55% and 52% of online net sales for the
third quarter and first nine months of fiscal 1999, respectively. If the
percentage of auction sales continues to increase, our initial margins may be
adversely affected.


         Selling and Marketing Expenses. Selling and marketing expenses consist
primarily of operating expenses related to marketing, inbound telephone support,
online store support and distribution. Such operating expenses include
promotional agreements for online and offline advertising, credit card
processing costs, payroll and benefits, telecommunications, bad debts and
supplies, in addition to retail occupancy costs prior to the closure of the
retail 

                                       23
<PAGE>
 
store network. The selling and marketing expenses for the third quarter of
fiscal 1999 were $11.0 million as compared to online selling and marketing
expenses of $4.4 million for the third quarter of fiscal 1998. The selling and
marketing expenses as a percentage of online net sales increased to 26.2% for
the third quarter of fiscal 1999 as compared to 18.4% for the third quarter of
fiscal 1998. The selling and marketing expenses for the first nine months of
fiscal 1999 increased 100% to $23.7 million as compared to the selling and
marketing expenses of $11.8 million (online pro forma) for the first nine months
of fiscal 1998. Selling and marketing expenses as a percentage of online net
sales increased to 22.2% for the first nine months of fiscal 1999 as compared to
21.6% (online pro forma) for the first nine months of fiscal 1998. The increase
in selling and marketing expenses was primarily due to increased promotion
related to the shift in primary business emphasis to electronic commerce in
February 1998. Retail selling and marketing expenses were eliminated with the
closure of the retail stores in February 1998. We expect selling and marketing
expenses to increase significantly as we endeavor to enhance our brand name
recognition, expand our online shopping capabilities and increase our market
share. However, we cannot assure you that the increase in such expenses will
actually result in enhanced brand name recognition, expanded Web site
capabilities or increased market share.


         The total selling and marketing expenses for the third quarter of
fiscal 1999 decreased 33% to $11.0 million as compared to $16.4 million for the
third quarter of fiscal 1998. The total selling and marketing expenses for the
first nine months of fiscal 1999 decreased 35% to $23.7 million as compared to
$36.3 million for the first nine months of fiscal 1998. This decrease was
primarily due to the closure of the retail store chain and was partially offset
by the increase in expenses related to the online store and expenses related to
acquired operations of Surplus Direct.


         General and Administrative Expenses. General and administrative
expenses consist primarily of payroll and related expenses of headquarters
support functions, such as executive, merchandising, purchasing, engineering,
accounting, recruiting and facilities expenses and other general corporate
expenses. The general and administrative expenses for the third quarter of
fiscal 1999 decreased 15% to $4.1 million as compared to $4.9 million for the
third quarter of fiscal 1998. The general and administrative expenses for the
first nine months of fiscal 1999 decreased 18% to $10.9 million as compared to
$13.3 million for the first nine months of fiscal 1998. These decreases were
primarily due to the recapitalization of our wholly owned subsidiary Elekom
Corporation in November 1997. See Note 9 of Notes to Consolidated Financial
Statements. Prior to the recapitalization of Elekom, expenses of $2.2 million
were recorded in general and administrative expenses for the first nine months
of fiscal 1998. After the recapitalization, the results of Elekom were recorded
using the equity method of accounting. In addition, the expenses for the first
nine months of fiscal 1998 were affected by the costs related to the acquisition
of Surplus Direct in August 1997. See Note 7 of Notes to Consolidated Financial
Statements. General and administrative expenses as a percentage of net sales
increased to 9.9% for the third quarter of fiscal 1999 as compared to 4.9% for
the third quarter of fiscal 1998. General and administrative expenses as a
percentage of net sales increased to 10.2% for the first nine months of fiscal
1999 as compared to 6.1% for the first nine months of fiscal 1998. This increase
was due primarily to a reduction in net sales. We expect our general and
administrative expenses to increase as we continue to build our business and, in
particular, increase our information systems support.


         Depreciation and Amortization Expenses. Depreciation and amortization
expenses primarily include depreciation of our capital equipment and
amortization of the goodwill recorded in connection with the acquisition of
Surplus Direct in August 1997. The depreciation expense for the third quarter of
fiscal 1999 decreased to $0.7 million as compared to $1.3 million for the third
quarter of fiscal 1998. The depreciation expense for the first nine months of
fiscal 1999 decreased to $1.6 million as compared to $3.7 million for the first
nine months of fiscal 1998. These decreases were primarily due to the closure of
the retail stores in February 1998. Amortization expense for the third quarter
of fiscal 1999 and fiscal 1998 was $0.4 million. Amortization expense for the
first nine months of fiscal 1999 increased to $1.3 million as compared to $0.6
million for the first nine months of fiscal 1998. This increase in amortization
expense reflects the goodwill recorded for the Surplus Direct acquisition. See
Note 7 of Notes to Consolidated Financial Statements.


         Other Income, Net. Other income, net for the third quarter of fiscal
1999 increased to $4.0 million from $0.6 million for the third quarter of fiscal
1998. Other income, net for the first nine months of fiscal 1999 increased to
$5.7 million from $2.5 million for the first nine months of fiscal 1998. These
increases were primarily due to a gain of $3.3 million from the November 1998
sale of all our equity interest in Elekom Corporation. See Note 9 of 

                                       24
<PAGE>
 
Notes to Consolidated Financial Statements.


         Income Taxes. Due to our net operating losses, we did not record a
provision for income taxes for the first nine months of fiscal 1999 or fiscal
1998. Given our recent losses, we have determined that our deferred tax assets
do not meet the realization criteria of Statement of Financial Accounting
Standards No. 109 (SFAS 109). Under SFAS 109, the realization of the deferred
tax assets depends on generating future taxable income. We have determined that
it is more likely than not that the deferred tax assets could not currently be
realized. Until we have determined that all of the existing net operating losses
are realizable, we will not record a tax charge or benefit for future operating
results. Our net operating losses can be recovered for tax purposes over a
15-year period from origin if profitability is achieved. See Note 3 of Notes to
Consolidated Financial Statements.


Liquidity and Capital Resources


     In recent fiscal years, we have funded our operations through cash provided
by operations, asset sales, exercises of stock options and the proceeds relating
to the sale of the Corporate, Government and Educational Sales Division.


     Cash and cash equivalents decreased to $59.0 million as of December 26,
1998 from $67.4 million at March 28, 1998. The decrease in the cash balance was
primarily due to the net operating loss of $21.6 million, the decrease in
restructuring liabilities of $9.3 million and the increase in merchandise
inventories of $1.7 million, partially offset by $14.3 million in stock
issuances under our stock option and stock purchase plans, net proceeds of $7.1
million from the sale of our former headquarters building and net proceeds of
$3.3 million on the sale of our interest in Elekom Corporation. Cash and cash
equivalents decreased $16.1 million from $83.5 million at the end of fiscal 1997
to $67.4 million at March 28, 1998. The decrease in the cash balance was
primarily due to a reduction in accounts payable and liabilities related to the
Corporate, Government and Educational Sales Division (CGE), partially offset by
a reduction in accounts receivable and merchandise inventories.


     Cash used by operating activities of $27.4 million for the first nine
months of fiscal 1999 was primarily due to the net loss of $21.6 million, a
decrease in restructuring liabilities of $9.3 million and an increase in
merchandise inventories of $1.7 million, partially offset by a decrease in
accounts receivable of $4.0 million. Cash used by operating activities of $10.9
million for the year ended March 28, 1998 was primarily due to the net loss of
$50.2 million and reductions in accounts payable of $25.8 million, partially
offset by a reduction in accounts receivable of $12.2 million and a reduction in
merchandise inventories of $29.9 million. For fiscal 1997, operating activities
used $7.8 million in cash related to a reduction in accounts payable partially
offset by a decrease in accounts receivable and merchandise inventories.


     Net cash provided by investing activities was $4.7 million for the first
nine months of fiscal 1999 and primarily consisted of net proceeds of $7.1
million from the sale of the former headquarters building and net proceeds of
$3.3 million from the sale of our equity interest in Elekom Corporation,
partially offset by capital expenditures of $5.7 million primarily related to
the upgrading of the Web site software platforms and related hardware. See Note
9 of Notes to Consolidated Financial Statements. Net cash used in investing
activities was $2.7 million for fiscal 1998 and primarily consisted of asset
purchases of $2.8 million, primarily for retail store leasehold improvements and
computer hardware. For fiscal 1997, investing activities provided net cash of
$41.7 million primarily related to the $45.0 million proceeds from the sale of
CGE, partially offset by capital expenditures of $5.1 million.


     Cash provided by financing activities of $14.3 million for the first nine
months of fiscal 1999 consisted of proceeds from stock issuances under our stock
option and stock purchase plans. Cash used in financing activities of $2.5
million for fiscal 1998 consisted primarily of payment of notes payable relating
to the Surplus Direct acquisition of $6.0 million, partially offset by $3.6
million received from the exercises of stock options. For fiscal 1997, financing
activities provided $47,000 primarily due to exercises of stock options,
partially offset by payment on capital leases obligations.


     As of December 26, 1998, our principal source of liquidity was $59.0
million of cash. In December 1998, we obtained a credit line of $5.0 million for
the financing of inventory. The credit line is fully secured by the inventory
purchased through an agreement with the lender, Finova Capital Corporation. As
of December 26, 1998 there were no borrowings outstanding under this line of
credit. As of December 26, 1998, our principal commitments consisted of
obligations in connection with operating leases and commitments for advertising
and promotional arrangements. 

                                       25
<PAGE>
 
Although we have no material commitments for capital expenditures, we anticipate
future purchases related to enhancements of our Web site to improve
functionality and navigation, incorporating features that are intended to
improve the customer shopping experience, and scalability and performance of the
site. We estimate capital expenditures through the end of fiscal 2000 to be at
least $12.5 million. See Note 6 of Notes to Consolidated Financial Statements.


     Our future liquidity and capital requirements will depend upon numerous
factors. We believe that our current cash and cash equivalent balances will be
sufficient to meet our anticipated cash needs for working capital and capital
expenditures for the near future. In January 1999, our Board of Directors
approved a plan to issue additional shares of Common Stock in a public offering.
With the proceeds from this proposed offering, we believe that our cash and cash
equivalents would be sufficient for at least the next eighteen months. In
addition, we will, from time to time, consider the acquisition of or investment
in complementary businesses, products, services and technologies, which might
increase our liquidity requirements or cause us to issue additional equity or
debt securities. Although we believe that the net proceeds from this offering
combined with our current cash and cash equivalent balances would be sufficient
for at least the next eighteen months, we cannot assure you that the proposed
public offering will occur or that we will not require additional financing
within this time frame or that such additional funding, if needed, will be
available on terms acceptable to us or at all. We do not currently use
derivative financial instruments.


Impact of the Year 2000 Issue


     The Year 2000 issue exists because many computer systems and applications
use two-digit fields to designate a year. Date-sensitive computer systems and
programs may fail to recognize or correctly process the year 2000 as the century
date change approaches or occurs. This inability to properly recognize or
address the year 2000 may cause systems errors or failures that could seriously
disrupt or prevent normal business operations.


     As a company engaged in electronic commerce, we rely on computer programs
and systems in connection with our internal and external communication networks
and systems (including transmissions of information over the Internet), the
operation of our Web site, customer use of our Web site, order processing and
fulfillment, accounting and financial systems and other business functions.
Because our internal systems and software are relatively new, and the majority
are covered by maintenance agreements with third-party suppliers, we do not
expect that the Year 2000 costs relating to our own internal systems will be
significant. Our plan for addressing Year 2000 issues has three phases: (1)
identification and evaluation; (2) development of plans for addressing the
issues and prioritization of those plans; and (3) implementation of plans and
verification of effectiveness. We have already identified and evaluated our
major internal information technology and data processing systems for Year 2000
compliance. Certain critical internal information technology and data processing
systems have already been modified, upgraded or replaced to remedy Year 2000
issues. We are currently completing a plan to address our remaining significant
internal systems for Year 2000 compliance. We expect to substantially complete
the assessment and planning phase by the end of March 1999. Management intends
to complete the implementation and verification phases for our remaining
critical internal systems by November 1999.


     Due to our electronic commerce focus, our reliance on significant
non-information technology systems is primarily limited to telecommunications
equipment, voicemail systems and property security systems. We have recently
replaced our telecommunications equipment and voicemail systems with systems
that the suppliers state are Year 2000 compliant. We are currently evaluating
our property security systems for Year 2000 compliance, but do not believe that
any problems with this system would materially affect our business operations.
As a result, we do not expect Year 2000 costs relating to our property security
systems to be material.


     Any failure of third party networks, systems or services could have a
material adverse impact on our business. Our business depends on the
satisfactory performance and reliability of the external communication and
computer networks, systems and services integral to the Internet. These
networks, systems and services are maintained or provided by third parties and
affect the ability of customers to access and purchase products at our Web site.
We also rely on other systems and services that third parties provide to our
customers. As a result, the success of our plan to address the Year 2000 issues
depends in part on parallel efforts being undertaken by such other third
parties. We have begun to identify and initiate communications with those third
parties whose networks, systems or services are critical to our business to
determine the status of these entities' Year 2000 compliance. We cannot assure
you 

                                       26
<PAGE>
 
that all such parties will provide accurate and complete information, or that
all their networks, systems, or services will achieve full Year 2000 compliance
in a timely fashion. In an attempt to mitigate the risk of non-compliance by
certain critical service providers, we have begun to diversify our use of
certain services among several providers. However, we cannot assure you that
this diversification will mitigate the risk of noncompliance.


     Costs related to our efforts to address Year 2000 issues have been expensed
as incurred and have not been material to date. We expect to fund the Year
2000-related costs through funds provided by operations and do not expect these
costs to have a material adverse effect on our liquidity or results of
operations. Our estimates of the cost of these efforts are partially based on
numerous assumptions about future events. We cannot assure you that these
estimates will be correct. Actual costs could differ materially from these
estimates.


     Although we are taking steps to achieve Year 2000 compliance of our
internal systems and to evaluate the compliance of third-party service providers
on which our business depends, the most reasonably likely worst case scenario
resulting from possible Year 2000 noncompliance is that noncompliance by third
parties would disrupt, reduce or eliminate for a period of time the ability of
our customers to access and purchase products at our Web site. If such
occurrences are frequent or long in duration, they could materially adversely
affect our business. The Year 2000 compliance of third-party global, national
and local communications networks and the compliance of individual Internet
service providers is not within our control. Accordingly, a contingency plan for
this worst case scenario does not exist and we do believe we will be able to
develop one. We have, however, begun to diversify our uses of certain services
among several providers to attempt to mitigate this risk. We cannot assure you,
however, that our attempt will mitigate the risk of non-compliance, and any
failure of third party networks, systems or services could materially adversely
affect our business.


     We believe we are taking the necessary steps regarding Year 2000 compliance
with respect to matters within our control to seek to minimize the impact of
Year 2000 issues on our business. We currently expect our Year 2000 project to
be completed in 1999. However, not all of the systems on which we rely are Year
2000 compliant and we cannot assure you that these systems will be made Year
2000 compliant in a timely manner, that we will not incur significant additional
expenses for Year 2000 issues, that the third parties upon which our business
depends will achieve Year 2000 compliance, or that the Year 2000 problem will
not materially adversely affect our business, financial condition or results of
operations.


     We rely on the quality of the products that manufacturers, distributors and
suppliers provide to us for sale to our customers. To the extent that the
products we sell are not Year 2000 compliant, we may be subject to claims by
customers that could materially adversely affect our business or damage our
reputation.


Recent Accounting Pronouncements


     During June 1998, the Financial Accounting Standards Board issued Statement
of Financial Accounting Standards (SFAS) No. 133, Accounting for Derivative
Instruments and Hedging Activities. The new standard requires companies to
record derivatives on the balance sheet as assets or liabilities, measured at
fair value. Gains or losses resulting from changes in the values of those
derivatives would be accounted for depending on the use of the derivative and
whether it qualifies for hedge accounting. Because we do not use derivatives,
the new standard is expected to have no material impact on our financial
position or results of operations. SFAS 133 will be effective for fiscal 2001.


     In April 1998, the American Institute of Certified Public Accountants
issued Statement of Position ("SOP") 98-1, "Accounting for the Costs of Computer
Software Developed or Obtained for Internal Use." SOP 98-1 provides guidance for
determining whether computer software is internal-use software and on accounting
for proceeds of computer software originally developed or obtained for internal
use and then subsequently sold to the public. It also provides guidance on
capitalization of the costs incurred for computer software developed or obtained
for internal use. We have not capitalized any costs that will need to be written
off to comply with SOP 98-1. Our current policies for capitalizing costs
incurred for computer software development or obtained for internal use comply
with SOP 98-1.

                                       27
<PAGE>
 
Additional Factors That May Affect Future Results


Any of the following additional factors could materially adversely affect our
business, operating results and financial condition:

We have a limited online operating history which provides little information
with which to evaluate our electronic commerce business

     In February 1998, we shifted our business emphasis to the Internet and
closed our remaining retail stores. We therefore have had only a limited
operating history as an electronic commerce company. As a result, there is
little information on which to evaluate our business and prospects as an
electronic commerce company. An investor in our common stock must consider the
risks and difficulties that early-stage companies frequently encounter in the
new and rapidly evolving market of electronic commerce. Such risks for us
include:

o our evolving and unpredictable business model;
o our competitors that have more established electronic commerce operations; 
o our need and ability to manage growth; and 
o the rapid evolution of technology in electronic commerce.

 To address these risks and uncertainties, we must take several steps,
including:

o improving our customer service and providing outstanding order fulfillment;
o continuing to develop and upgrade our technology, infrastructure and systems
  that support our online store; 
o expanding the number of products and categories of merchandise offered at our
  online store;
o increasing our customer base to achieve economies of scale;
o attracting, retaining and motivating qualified personnel; and
o making our online store more user-friendly and appealing to customers.

     We may not be successful in implementing any of our strategies or in
addressing these risks and uncertainties. Even if we accomplish these objectives
we still may not be profitable in the future.

 We have a history of losses and expect future losses

     We have incurred substantial losses in the operation and closing of our
former retail store network and in the operation of our electronic commerce
business. As of December 26, 1998, we had a retained deficit of $96.4 million.
We have not achieved profitability as an electronic commerce company, and we
expect to continue to incur substantial net losses through at least the fiscal
year 2001. We plan to continue to enhance our brand name through marketing and
advertising programs, offer additional categories of merchandise for sale at our
online store and improve and enhance our technology, infrastructure and systems.
These initiatives will likely result in operating expenses that are higher than
current operating expenses. We will need to generate significant revenues to
achieve profitability and to maintain profitability if it is achieved. Although
our revenues from electronic commerce have grown in recent quarters, such growth
rates may not be sustainable and we may not become profitable in the future.

     Our future revenues are unpredictable and our operating results may
fluctuate significantly

     Because we have a limited operating history in electronic commerce and
because electronic commerce is a new, emerging market, we cannot accurately
forecast our revenues. Although our revenues from electronic commerce have grown
in recent quarters, you should not use these past results to predict our future
results. We base our current and future expenditures on our plans and estimates
of future revenues. Our expenses are, to a large degree, fixed. We may be unable
to adjust spending in a timely manner if we experience an unexpected shortfall
in our revenues.

 We expect that our future quarterly operating results will fluctuate
 significantly because of many factors, several of which we do not control. Such
 factors include:

                                       28
<PAGE>
 
o our ability to satisfy customers, retain existing customers and attract new
  customers at a steady rate;
o our ability to acquire, price and market merchandise inventory such that we
  maintain gross margins in our existing business and in future product lines
  and markets;
o price competition; 
o the level of traffic at our Web site; 
o our ability to fulfill customer orders;
o the development, announcement or introduction of new sites, services or
  products by us or by our competitors; o the amount the Internet is used
  generally and, more specifically, for the purchase of consumer products such
  as those that we offer;
o our ability to upgrade and develop our systems and infrastructure and
  attract new employees;
o the occurrence of technical or communications failures, system downtime and
  Internet disruptions;
o the amount and timing of operating costs and capital expenditures that we
  incur to expand our business;
o governmental regulation and taxation policies;
o disruptions in service by common carriers such as United Parcel Service;
o unanticipated increases in shipping and transaction-processing costs; and
o general economic conditions and economic conditions specific to the
  Internet, electronic commerce and the computer industry.

     Our revenues depend on the number of times customers make purchases at our
online store and the level of sales and bidding activity at the Egghead Auctions
section of our online store. The amount of sales and bidding activity at our
online store depends in part on the number of customers and the availability of
merchandise from our suppliers. We cannot forecast the number of future
customers or the future availability of merchandise with any degree of
certainty. It is clear, however, that if the number of customers does not
increase or if the amount of merchandise available to us decreases
substantially, our business will suffer.

     Because of these and other factors, we believe that period-to-period
comparisons of our historical results of operations are not a good indicator of
our future performance. If our future operating results are below the
expectations of securities analysts and investors, our stock price may decline.

  Our operating results may fluctuate depending on the season, and such
fluctuations may affect our stock price

     We expect to experience fluctuations in our operating results because of
seasonal fluctuations in traditional retail patterns. Retail sales in the
traditional retail industry tend to be significantly higher in the fourth
calendar quarter of each year than in the preceding three quarters. As a result
of such factors, our operating results in one or more future quarters may fall
below the expectations of securities analysts and investors, and consequently
our stock may decline.

 We may suffer systems failures and business interruptions

     Our success, especially our ability to receive and fulfill customer orders,
largely depends on the efficient and uninterrupted operation of our computer and
telephone communications systems. Almost all of our computer and communications
systems are located at a single leased facility in Vancouver, Washington. Our
systems are vulnerable to damage from fire, floods, power loss,
telecommunications failures, break-ins, earthquakes and other events. Although
we have implemented network security measures, our servers are vulnerable to
computer viruses, physical or electronic break-ins, attempts by third parties
deliberately to exceed the capacity of our systems and similar disruptions. Any
of these events could lead to interruptions or delays in service, loss of data
or the inability to accept and confirm customer orders. Generally, we do not
have redundant systems or a formal disaster recovery plan, and our coverage
limits on our property and business interruption insurance may not be adequate
to compensate us for losses that may occur.

 We face risks of capacity constraints

                                       29
<PAGE>
 
     Our revenues depend to a significant degree on the number of customers who
use our online store to buy merchandise. We depend on the satisfactory
performance, reliability and availability of our Web site, transaction-
processing systems, network infrastructure, customer support center and delivery
and shipping systems. These factors are critical to our reputation, our ability
to attract and retain customers and to maintain adequate customer service
levels, and our operating results. Prior to the launch of our redesigned Web
site in November 1998, our online store experienced temporary capacity
constraints from time to time, and we continue to experience capacity
constraints at our customer support center primarily related to inbound customer
telephone inquiries. Capacity constraints could prevent customers from gaining
access to our online store or our customer support center for extended periods
of time and decrease our ability to fulfill customer orders or decrease our
level of customer acquisition or retention. Such constraints would also decrease
the appeal of our online store and decrease our sales. If the amount of traffic,
the number of orders or the amount of auction bidding at our redesigned Web site
increases substantially, we may experience capacity constraints and may need to
further expand and upgrade our technology, transaction-processing systems and
network infrastructure. We may be unable to sufficiently predict the rate or
timing of increases in the use of our online store to enable us to quickly
upgrade our systems to handle such increases. Also, we may be unable to increase
our capacity at our customer support center to handle the amount of current or
future customer telephone inquiries.

 We face risks relating to systems development

     We are heavily dependent on our technological systems, some of which were
 not designed for electronic commerce but have been modified by us for that use.
 Although we upgrade and expand these systems on an ongoing basis, in the near
 future we will need to significantly upgrade and expand or replace our
 transaction-processing systems to handle increased traffic at our online store
 and to make certain elements of the systems Year 2000 compliant. We will also
 need to upgrade and expand our systems for the Egghead Auctions format of our
 online store, particularly to improve its scaleability. We also plan to upgrade
 and expand our systems to add automated customer service, proactive email and
 customer feedback features to provide enhanced customer service, more complete
 customer data and better management reporting information. These efforts will
 require us to integrate newly developed and/or purchased technologies into our
 existing systems and to hire more engineering and information technology
 personnel in the near future. If we are unable in a timely manner to hire
 required personnel and to add new software and hardware or to develop and
 upgrade our existing systems to handle increased traffic and increased sales
 and auction bidding at our online store, we could experience unanticipated
 system disruptions, slower response times, degraded customer service and a
 decrease in our ability to fulfill customer orders.

 We may be unable to manage our growth

     Our ability to successfully implement our business plan in a rapidly
evolving market requires an effective planning and growth-management process. If
we are unable to manage our growth, we may not be able to implement our business
plan, and our business may suffer as a result. We expect that we will have to
expand our business to address potential growth in the number of customers, to
expand our product and service offerings and to pursue other market
opportunities. We expect that we will need to expand existing operations,
particularly those relating to information technology, customer service and
merchandising. We expect that we will also need to continue to improve our
operational, financial and inventory systems, procedures and controls, and will
need to expand, train and manage our workforce, particularly our information
technology staff. Furthermore, we expect that we will need to continue to manage
multiple relationships with various suppliers, freight companies, warehouse
operators, Web sites, Internet service providers, and other third parties to
keep control over our strategic direction as the electronic commerce business
evolves.

 The electronic commerce market is intensely competitive

     The electronic commerce industry is new, rapidly evolving and intensely
competitive. We may not be successful in competing against our current and
future competitors. It is not difficult to enter the electronic commerce market,
and current and new competitors can launch new electronic commerce Web sites at
relatively low cost. We expect competition in electronic commerce to increase as
retailers, suppliers, manufacturers and direct marketers who have not
traditionally sold computer products and consumer goods directly to consumers
through the 

                                       30
<PAGE>
 
Internet enter this market segment. Furthermore, competition may increase to the
extent that mergers and acquisitions result in electronic commerce companies
with greater market share and revenues. Increased competition or failure by us
to compete successfully is likely to result in price reductions, fewer customer
orders, reduced gross margins, increased marketing costs or loss of market
share, or any combination of these problems.

 We currently compete with a variety of companies that sell personal computer
 products and other consumer goods through a variety of sales channels to
 customers. These competitors include:

o Catalog-based merchants with a significant electronic commerce offering, such
  as CDW Computers Centers, Inc., Micro Warehouse, Inc., Insight Enterprises,
  Inc., Multiple Zones International, Inc. and Creative Computers, Inc.;

o Companies with electronic commerce sites such as Beyond.com Corporation,
  Buy.com Inc. and Cyberian Outpost, Inc., and electronic software distributors
  such as Digital River, Inc.;

o Companies offering Internet auctions, such as ONSALE, Inc., uBid, Inc., Yahoo!
  Inc., Internet Shopping Network, Inc. (the FirstAuction site), Micro
  Warehouse, Inc. and eBay Inc.;

o Companies whose primary business is not online retailing but who derive
  significant revenue from electronic commerce, including America Online, Inc.,
  Yahoo! Inc. and QVC, Inc.;

o Traditional retailers of personal computer products such as CompUSA, Inc. and
  Computer City;

o Manufacturers such as Dell Computer Corporation and Gateway 2000, Inc. that
  sell directly to the consumer, including over the Internet;

o Mass merchandisers such as Wal-Mart Stores, Inc., Costco Wholesale Corporation
  and Best Buy Co., Inc. that primarily sell through traditional retail channels
  but also sell over the Internet; and .

o Office products retailers such as Office Depot Inc. and Staples, Inc. that
  primarily sell through traditional retail channels but also sell over the
  Internet.

     We believe that the principal competitive factors affecting our market are
brand name recognition, competitive pricing, quality of customer service,
quality of product information, breadth of merchandise offerings, cost of
customer acquisition and ease of use of electronic commerce sites. Although we
believe we compete adequately with respect to such factors, we cannot assure you
that we can maintain our competitive position against current and potential
competitors, especially those with greater financial, marketing, customer
support, technical and other resources than us.

     Current and potential competitors have established or may establish
cooperative relationships among themselves or directly with suppliers to obtain
exclusive or semi-exclusive sources of merchandise. New competitors or alliances
among competitors and suppliers may emerge and rapidly acquire market share.
Also, manufacturers might elect to sell or liquidate their products directly
over the Internet. Many of our current and potential competitors have
significantly greater financial, marketing, customer support, technical and
other resources than we do. As a result, they may be able to secure merchandise
from suppliers on more favorable terms than we can, and they may be able to
respond more quickly to changes in customer preference or to devote greater
resources to the development, promotion and sale of their merchandise than we
can.

 We rely heavily on certain third parties, including Internet service providers
and telecommunications companies

     Our operations depend on a variety of third parties for Internet access,
telecommunications, operating software, order fulfillment, merchandise delivery
and credit card transaction processing. We have limited control over these third
parties, and we cannot assure you that we will be able to maintain satisfactory
relationships with any of them on acceptable commercial terms. Nor can we assure
you that the quality of products and services that they provide will remain at
the levels needed to enable us to conduct our business effectively.

     We rely on Internet service providers to connect our Web site to the
Internet. From time to time, we have experienced temporary interruptions in our
Web site connection and also our telecommunications access. Frequent or
prolonged interruptions of these Web site connection services could result in
significant losses of revenues. Our Web site software and internally developed
auction software depend on operating systems, data base and server 

                                       31
<PAGE>
 
software that were produced by and licensed from third parties. From time to
time, we have discovered errors and defects in such software and, in part, rely
on these third parties to correct these errors and defects promptly.

     Third-party distribution centers fulfill a significant portion of the sales
 for which we are responsible. Accordingly, any service interruptions
 experienced by these distribution centers as a result of labor problems or
 otherwise could disrupt or prevent the fulfillment of some of our customers'
 orders. In addition, we use United Parcel Service and Airborne Express as the
 primary delivery services for our products. Our business would suffer if labor
 problems or other causes prevented these or any other major carriers from
 delivering our products for significant time periods. Furthermore, First USA
 Bank, through its relationship with First USA Paymentech, Inc. (Paymentech) is
 our sole processor of credit card transactions. If computer systems failures or
 other problems were to prevent Paymentech from processing our credit card
 transactions, we would experience delays and business disruptions. Any such
 delays or disruptions in customer service may damage our reputation or result
 in loss of customers.

 We rely heavily on certain manufacturers, distributors and suppliers

     We depend entirely on certain manufacturers, distributors and suppliers to
supply us with merchandise for sale at our online store. We cannot assure you
that we will be able to develop and maintain satisfactory relationships with
such parties on acceptable commercial terms, or that we will be able to obtain
sufficient quality and quantities of merchandise at competitive prices. Also,
the quality of service provided by such parties may fall below the standard
needed to enable us to conduct our business effectively. We acquire products for
sale both directly from manufacturers and indirectly through distributors and
suppliers. Purchases from Ingram Micro Inc., a distributor of computers and
related products, accounted for approximately 9.3% of our aggregate merchandise
purchases for the nine months ended December 26, 1998. We have no long-term
contracts or arrangements with manufacturers, distributors or suppliers that
guarantee availability of merchandise for our online store. We cannot assure you
that current manufacturers, distributors and suppliers will continue to sell
merchandise to us or otherwise provide merchandise for sale by us or that we
will be able to establish new manufacturer, distributor or supplier
relationships that ensure merchandise will be available for sale by us. We also
rely on many of our distributors and suppliers to ship merchandise to customers.
We have limited control over the shipping procedures of these distributors and
suppliers, and such shipments have often been subject to delays. Most
merchandise sold by us carries a warranty from the manufacturer or the supplier,
and we are not obligated to accept merchandise returns. Nevertheless, we in fact
have accepted returns from customers for which we did not receive reimbursements
from our suppliers or manufacturers, and the levels of returned merchandise in
the future may exceed our expectations. We may also find that we have to accept
more returns in the future to maintain customer satisfaction.

 We face the risks of expanding into new services and business areas

     To increase our revenues, we will need to expand, over time, our operations
by promoting new or complementary products or by expanding the breadth and depth
of our product or service offerings. If we expand our operations in this manner,
we will require significant additional development resources and such expansion
may strain our management, financial and operational resources. We may not
significantly benefit in such expansion from the Egghead.com brand name or from
the early entry advantage that we have experienced in the online computer
products market. Gross margins attributable to new business areas may be lower
than those associated with our existing business activities. We cannot assure
you that our expansions into new product categories, online sales formats or
products or service offerings will be timely or will generate enough revenue to
offset their costs. Also, any new product category or product or service
offering that we launch that is not favorably received by consumers could damage
our reputation or the Egghead.com brand.

  We depend on our key personnel, and we will need to attract and retain
additional personnel

     Our performance is substantially dependent on the continued services and on
the performance of our executive officers and other key employees, particularly
George P. Orban, our Chief Executive Officer and Chairman of the Board. We do
not maintain "key person" life insurance policies. Although some of our
executive officers and key employees have entered into employment agreements,
none of these agreements prevents any of them from leaving Egghead.com. The loss
of the services of any of our executive officers or other key employees could
materially 

                                       32
<PAGE>
 
adversely affect our business. Additionally, we believe we will need
to expand significantly our information technology staff in the near future and
will need to identify, attract, hire, train and retain other highly- skilled
personnel to be successful. Competition for personnel in the electronic commerce
industry is intense. We cannot assure you that we will be able to expand our
information technology staff or successfully identify, attract, hire and retain
other highly-skilled personnel in a timely and effective manner.

 We face risks relating to the relocation and consolidation of our facilities

     We are moving our customer support and service center from its current
location in Hood River, Oregon to our corporate office in Vancouver, Washington.
We also plan to consolidate several of our distribution facilities into a single
distribution center in Vancouver, Washington. We anticipate that these changes
will be completed in the summer of 1999. During this period, we will have the
burden of operating multiple customer support and service sites and multiple
distribution facilities. We may also incur additional expenses related to the
relocations and consolidation. Finally, our customer support, service and
distribution could be disrupted during the transition, which could damage our
reputation and result in reduced customer satisfaction.

 Electronic commerce poses security risks to us

     A significant barrier to electronic commerce and communications is the
secure transmission of confidential information over public networks. We rely
upon encryption and authentication technology licensed from third parties to
provide secure transmission of confidential information. We cannot assure you
that our security measures will prevent security breaches, and such breaches
could expose us to operating losses, litigation and possible liability. Advances
in computer capabilities, new discoveries in the field of cryptography or other
events or developments may result in a compromise or breach of the algorithms
that we use to protect customer transaction data. A party who is able to
circumvent our security measures could steal proprietary information or
interrupt our operations. We may need to spend a great deal of money and use
other resources to protect against the threat of such security breaches or to
alleviate problems caused by such breaches. Concerns over the security of online
transactions and the privacy of users may also inhibit the growth of the
Internet generally, and the Web in particular, especially as a means of
conducting commercial transactions.

 We face risks relating to our inventory

     We directly purchase some of the merchandise that we sell at our online
Superstores and most of our off-price merchandise, including excess, close-out,
refurbished and reconditioned goods, that we sell at our online SurplusDirect
liquidation center and through Egghead Auctions. We assume the inventory risks,
inventory obsolescence risks and price erosion risks for products that we
purchase directly. These risks are especially significant because much of the
merchandise we sell at our online store (for example, computer hardware,
software and consumer electronics) is characterized by rapid technological
change, obsolescence and price erosion. In the recent past we have recorded
charges for obsolete inventory and have had to sell certain merchandise at a
discount or loss. It is impossible to determine with certainty whether an item
will sell for more than the price we pay for it. Because we rely heavily on
purchased inventory, our success will depend on our ability to liquidate our
inventory rapidly, the ability of our buying staff to purchase inventory at
attractive prices relative to its resale value, and our ability to manage
customer returns and the shrinkage resulting from theft, loss and misrecording
of inventory. If we are unsuccessful in any of these areas, we may be forced to
sell our inventory at a discount or loss.

 We are dependent on intellectual property

     Our performance and ability to compete are dependent to a significant
degree on our proprietary technology. We rely on a combination of trademark,
copyright and trade secret laws to establish and protect our proprietary rights.
Although we have applied for trademark protection for the Egghead.com name, this
name is not currently a registered trademark in the United States. We cannot
assure you that we will be able to secure significant protection for this
trademark and our other trademarks or service marks. It is possible that our
competitors or others will adopt product or service names similar to
"Egghead.com" or other service marks or trademarks of ours, thereby impeding our
ability to build brand identity and possibly confusing customers.

                                       33
<PAGE>
 
     Our proprietary software is protected by copyright laws. The source code
for our proprietary software also is protected under applicable trade secret
laws. We cannot assure you that the steps we take to protect our software will
prevent misappropriation of our technology or that the agreements we enter into
for that purpose will be enforceable. It might be possible for a third party to
copy or otherwise obtain and use our software or other proprietary information
without authorization, or to develop similar software independently. Policing
unauthorized use of our technology is difficult, particularly because the global
nature of the Internet makes it difficult to control the ultimate destination or
security of software or other data transmitted. The laws of other countries may
not adequately protect our intellectual property.

     We may in the future receive notices from third parties claiming
infringement by our software or other intellectual property used in our
business. While we are not currently subject to any such claim, any future
claim, with or without merit, could result in significant litigation costs and
distraction of management, and could require us to enter into costly and
burdensome royalty and licensing agreements. Such royalty and licensing
agreements, if required, may not be available on terms acceptable to us, or may
not be available at all. In the future, we may also need to file lawsuits to
defend the validity of our intellectual property rights and trade secrets, or to
determine the validity and scope of the proprietary rights of others. Such
litigation, whether successful or unsuccessful, could result in substantial
costs and diversion of resources.

     We also rely on a variety of technologies that we license from third
parties such as the database and Internet commerce server applications that we
license from Oracle Corporation. We cannot assure you that these third-party
technology licenses will continue to be available to us on commercially
reasonable terms. If we lose any such licenses, or if we are unable to maintain
or obtain upgrades to any of these licenses, it could delay completion of our
proprietary software enhancements until equivalent technology is identified,
licensed or developed, and integrated.

                                       34
<PAGE>
 
  We are vulnerable to the rapid evolution of electronic commerce and related
technology

     The Internet and the electronic commerce industry are characterized by
rapid technological change, changes in user and customer requirements, frequent
new service or product introductions embodying new technologies, and the
emergence of new industry standards and practices. Changes in the Internet,
electronic commerce and the related technology could render our Web site and
technology obsolete. To remain competitive, we must continue to enhance and
improve the customer service features, responsiveness and functionality of our
Web site. Our success in achieving these goals depends on our ability to develop
or license new technologies and respond promptly and cost-effectively to
technological advances and emerging industry standards and practices. The
development and licensing of technologies relating to the Internet and
electronic commerce involves significant technical, financial and business
risks. We may not be successful in developing, licensing or integrating new
technologies or promptly adapting our Web site, proprietary technology and
transaction-processing systems to customer needs or emerging industry standards.

 We are dependent on the continued development of the Internet infrastructure

     We depend almost entirely on the Internet for revenue and the increased use
of the Internet for commerce is essential for our business to grow. Accordingly,
our success depends in large part on the continued development of the
infrastructure for providing Internet access and services. The Internet could
lose its viability or its usage could decline due to many factors, including:

o delays in the development of the Internet infrastructure;

o power outages;

o disruptions due to the inability of computer systems to recognize the year
  2000;

o the adoption of new standards or protocols for the Internet; or .

o changes or increases in governmental regulation.

o
     We cannot be certain that the infrastructure or complementary services
necessary to maintain the Internet as a useful and easy means of buying goods
will be developed or that, if they are developed, the Internet will remain a
viable marketing and sales channel for the types of products and services that
we offer at our online store.

 Electronic commerce may not gain market acceptance

     The market for Internet products and services has only recently begun to
 develop and is rapidly changing. If this market fails to develop, develops more
 slowly than expected or becomes saturated with competitors, or if our online
 store does not achieve market acceptance, our business may suffer. As is
 typical for a new and rapidly evolving industry, demand and market acceptance
 for recently introduced services and products over the Internet are subject to
 a high level of uncertainty and there exist few proven services and products.
 The success of our online store depends upon the adoption of the Internet as a
 medium for commerce by a broad base of customers and suppliers. We cannot
 assure you that widespread acceptance of electronic commerce in general, or of
 our online store in particular, will occur. In the past we have relied on
 customers and suppliers who have historically used traditional means of
 commerce to purchase and sell merchandise. If we are to be successful, these
 customers and suppliers must accept and use new ways of conducting business and
 exchanging information, and suppliers must be persuaded to adopt new selling
 models. We cannot assure you that there will be broad acceptance of the
 Internet as an effective medium for commerce by consumers and suppliers or that
 the markets for our online store will develop successfully.

 We face risks associated with maintaining the value of our domain names

     We currently hold various Web domain names relating to our brand, including
the Egghead.com, Surplusdirect.com and Surplusauction.com domain names. We
cannot assure you that we will be able to acquire or maintain relevant domain
names in all jurisdictions in which we conduct business. The acquisition and
maintenance of domain names generally is regulated by governmental agencies and
their designees. The regulation of domain 

                                       35
<PAGE>
 
names in the United States and in foreign countries is subject to change.
Governing bodies may establish additional top-level domains, appoint additional
domain name registrars or modify the requirements for holding domain names. The
relationship between regulations governing domain names and laws protecting
trademarks and similar proprietary rights is unclear. Therefore, we may be
unable to prevent third parties from acquiring domain names that are similar to,
infringe on or otherwise decrease the value of our brand and our trademarks and
other proprietary rights.

 We face risks associated with potential acquisitions

     We intend to make investments in complementary businesses, products,
services or technologies on an opportunistic basis when they will assist us in
carrying out our business strategy. If we buy a company, we could have
difficulty in assimilating that company's personnel and operations. In addition,
the key personnel of the acquired company may decide not to work for us. If we
acquire products, services or technologies, we could have difficulty in
assimilating them into our operations. These difficulties could disrupt our
ongoing business, distract our management and employees and increase our
expenses. Furthermore, we may have to incur debt or issue equity securities to
pay for any future acquisitions, the issuance of which could be dilutive to our
existing shareholders.

 We face risks associated with the closing of our retail network

     On January 28, 1998, we announced that we were changing our name to
Egghead.com, Inc. and shifting our entire business emphasis to electronic
commerce. During the subsequent transition, we closed our remaining retail store
network and our distribution center in Sacramento, California. In addition, we
combined our management and operations with those of Surplus Software, Inc.
("Surplus Direct"), a subsidiary that we acquired in August 1997. Although we
have recorded reserves for liabilities associated with the closure of the retail
store network, we cannot assure you that these reserves will be adequate to
cover any remaining obligations or liabilities.

 We are subject to government regulation and legal uncertainties

     We are currently subject to regulations applicable to businesses generally,
as well as laws or regulations directly applicable to communications or commerce
over the Internet. The adoption or modification of laws or regulations relating
to the Internet could adversely affect our business. The law of the Internet,
however, remains largely unsettled, even in areas where there has been some
legislative action. It may take years to determine whether and how existing laws
such as those governing intellectual property, privacy, libel and taxation apply
to the Internet. In addition, due to the increasing popularity and use of the
Internet, it is possible that a number of laws and regulations may be adopted
with respect to the Internet or other online services covering issues such as
user privacy, security, pricing, content, copyrights, distribution, taxation and
characteristics and quality of products and services. Furthermore, the growth
and development of electronic commerce may prompt calls for more stringent
consumer protection laws that may impose additional burdens on electronic
commerce companies.

 We are vulnerable to additional tax obligations

     We currently collect sales tax only on sales of products delivered to
residents in the state of Washington. However, other states or foreign countries
may seek to impose sales tax collection obligations on us and other electronic
commerce companies. A number of proposals have been made at the state and local
levels that would impose additional taxes on the sale of goods and services
through the Internet. These proposals, if adopted, could substantially impair
the growth of electronic commerce and cause purchasing at our online store to be
less attractive to customers as compared to traditional retail purchasing. The
U.S. Congress has passed legislation limiting for three years the ability of the
states to impose taxes on Internet-based transactions. Failure to renew this
legislation could result in the imposition by various states of taxes on
electronic commerce.

 Our stock price may be extremely volatile

     The market price of our common stock has fluctuated substantially in the
past and is likely to fluctuate substantially in the future. In addition, the
securities markets have experienced significant price and volume fluctuations
and the market prices of the securities of Internet-related companies have been
especially volatile. In the past, companies that have experienced volatility in
the market price of their stock have been subject to securities class action
litigation. A securities class action lawsuit against us could result in
substantial costs and a diversion of management's attention and resources.

                                       36
<PAGE>
 
                           Part II. OTHER INFORMATION


ITEM 1.  Legal Proceedings


         None.


ITEM 4.  Submission of Matters to a Vote of Security Holders


         None.


ITEM 5.  Other Information


         None.


ITEM 6.  Exhibits and Reports On Form 8-K

a.       Exhibits

10.1     Amended and Restated 1993 Stock Incentive Compensation Plan

10.2     Restated Nonemployee Director Stock Option Plan

10.3     Settlement Agreement and Release dated December 21, 1998

10.4     Amended Executive Employment Agreements with each of Tommy Collins,
         Norman Hullinger and James Kalasky dated January 28, 1999.

27.1     Financial Data Schedule

b.       Reports on Form 8-K


         A report on form 8-K was filed by the Company on October 1, 1998 to
         report, under Item 5 of Form 8-K, that elected to the Board of
         Directors of Egghead.com, Inc. on September 5, 1998 were three new
         directors, C. Scott Gibson, Robert T. Wall and Karen White, and that
         Richard P. Cooley and Samuel N. Stroum retired from the Board of
         Directors of the Company on September 2, 1998.


                                   SIGNATURES


     Pursuant to the requirements of the section 13 or 15(d) of the Securities
Exchange Act of 1934, as amended, the registrant has duly caused this report to
be signed on its behalf by the undersigned, thereunto duly authorized, in the
city of Vancouver, State of Washington, on the 5th day of February, 1999.

                                EGGHEAD.COM, INC.


                             By: /s/ George P. Orban
                                ---------------------------------
                                 George P. Orban
                                 Chairman of the Board and
                                 Chief Executive Officer

                             By: /s/ Brian W. Bender
                                ---------------------------------
                                 Brian W. Bender
                                 Chief Accounting Officer and
                                 Chief Financial Officer

                                       37
<PAGE>
 
                                  EXHIBIT INDEX
 Exhibits

10.1     Amended and Restated 1993 Stock Incentive Compensation Plan

10.2     Restated Nonemployee Director Stock Option Plan

10.3     Settlement Agreement and Release dated December 21, 1998

10.4     Amended Executive Employment Agreements with each of Tommy Collins,
         Norman Hullinger and James Kalasky dated January 28, 1999.

27.1     Financial Data Schedule

                                       38

<PAGE>
 
                                                                    EXHIBIT 10.1


                               EGGHEAD.COM, INC.

                  AMENDED AND RESTATED 1993 STOCK INCENTIVE 
                               COMPENSATION PLAN

Section 1.  Purpose

     The purpose of the Amended and Restated 1993 Stock Incentive Compensation
Plan (this "Plan") is to provide a means whereby selected employees, directors,
officers, agents, consultants, advisors and independent contractors of
Egghead.com, Inc. (the "Company"), or of any parent or subsidiary (as defined in
subsection 5.5 and referred to hereinafter as "related corporations") thereof,
may be granted incentive stock options and/or nonqualified stock options to
purchase the Common Stock (as defined in Section 3) of the Company and/or stock
awards (as defined in Section 7), in order to attract and retain the services or
advice of such employees, directors, officers, agents, consultants, advisors and
independent contractors and to provide added incentive to such persons by
encouraging stock ownership in the Company.

Section 2.  Administration

     This Plan shall be administered by the Board of Directors of the Company
(the "Board") or a committee or committees (which term includes subcommittees)
appointed by, and consisting of two or more members of, the Board.  The
administrator of this Plan shall hereinafter be referred to as the "Plan
Administrator."  So long as the Common Stock is registered under Section 12(b)
or 12(g) of the Securities Exchange Act of 1934, as amended (the "Exchange
Act"), the Board shall consider, in selecting the Plan Administrator and the
membership of any committee acting as the Plan Administrator of this Plan with
respect to any persons subject or likely to become subject to Section 16 under
the Exchange Act, the provisions regarding (a) "outside directors," as
contemplated by Section 162(m) of the Internal Revenue Code of 1986, as amended
(the "Code"), and (b) "nonemployee directors," as contemplated by Rule 16b-3
under the Exchange Act.  The Board may delegate the responsibility for
administering this Plan with respect to designated classes of eligible
participants to different committees, subject to such limitations as the Board
deems appropriate.  Committee members shall serve for such term as the Board may
determine, subject to removal by the Board at any time.

     2.1   Responsibilities

     Except for the terms and conditions explicitly set forth in this Plan, the
Plan Administrator shall have the authority, in its discretion, to determine all
matters 

                                                                          Page 1
<PAGE>
 
relating to the incentive stock options, nonqualified stock options and stock
awards to be granted under this Plan, including selection of the individuals to
be granted options or stock awards, the type of options, the number of shares of
Common Stock subject to each option or stock award, all terms, conditions,
restrictions and limitations, if any, of options or stock awards and the terms
of any instrument that evidences an option or stock award. Grants under this
Plan need not be identical in any respect, even when made simultaneously. The
interpretation and construction by the Plan Administrator of any terms or
provisions of this Plan or any option or stock award issued hereunder, or of any
rule or regulation promulgated in connection herewith, shall be conclusive and
binding on all interested parties, so long as such interpretation and
construction with respect to incentive stock options correspond to the
requirements of Section 422 of the Code, the regulations thereunder and any
amendments thereto.

     2.2   Section 16

     Notwithstanding anything in this Plan to the contrary, the Board, in its
absolute discretion, may bifurcate this Plan so as to restrict, limit or
condition the use of any provision of this Plan to participants who are officers
and directors subject to Section 16 of the Exchange Act without so restricting,
limiting or conditioning this Plan with respect to other participants.

Section 3.  Stock Subject to This Plan

     The stock subject to this Plan shall be the Company's Common Stock (the
"Common Stock"), presently authorized but unissued or subsequently acquired by
the Company.  Subject to adjustment as provided in Section 9, the aggregate
amount of Common Stock available for issuance under this Plan shall not exceed
(a) 2,000,000 shares as such Common Stock was constituted on or about June 16,
1993, plus (b) to the extent that additional options are not granted under the
Company's 1986 Combined Incentive and Non-Qualified Stock Option Plan, as
amended (the "1986 Plan"), an additional number of shares of Common Stock equal
to the number of shares which are currently reserved for issuance under the 1986
Plan and which (i) are available for options not yet granted under the 1986 Plan
as of June 16, 1993, or (ii) would become available for issuance thereafter
under the 1986 Plan as a result of the cancellation, expiration or other
termination of outstanding options.  Any shares of Common Stock that have been
made subject to an option or stock award that cease to be subject to such option
or stock award (other than by reason of exercise or payment of the option or
stock award to the extent it is exercised for or settled in shares) shall again
be available for issuance in connection with future grants of options or stock
awards under the Plan.

                                                                          Page 2
<PAGE>
 
Section 4.  Eligibility

     An incentive stock option may be granted only to any individual who, at the
time the option is granted, is an employee of the Company or any related
corporation.  A stock award or nonqualified stock option may be granted to any
employee, director, officer, agent, consultant, advisor or independent
contractor of the Company or any related corporation, whether an individual or
an entity.

Section 5.  Terms and Conditions of Options

     The Plan Administrator is authorized under the Plan, in its sole
discretion, to issue options as incentive stock options or as nonqualified stock
options, which shall be appropriately designated.  Options granted under this
Plan shall be evidenced by written agreements which shall contain such terms,
conditions, limitations and restrictions as the Plan Administrator shall deem
advisable and which are not inconsistent with this Plan.  Notwithstanding the
foregoing, options shall include or incorporate by reference the following terms
and conditions:

     5.1   Number of Shares and Price

     The maximum number of shares that may be purchased pursuant to the exercise
of each option and the price per share at which such option is exercisable (the
"Exercise Price") shall be as established by the Plan Administrator; provided
that the maximum number of shares with respect to which an option or options may
be granted to any eligible person hereunder (the "Holder") in any one fiscal
year of the Company shall not exceed 300,000 shares, except that the Company may
make one-time grants of options for up to 750,000 shares per individual to newly
hired individuals (the "Maximum Annual Option Grants"); and provided, further,
that the Plan Administrator shall act in good faith to establish the Exercise
Price which shall be not less than the fair market value per share of the Common
Stock at the time the option is granted with respect to incentive stock options;
and provided, further, that, with respect to incentive stock options granted to
greater than 10% shareholders, the exercise price shall be as required by
subsection 6.1.

     5.2   Term and Maturity

     The term of each option shall be as established by the Plan Administrator
and, if not so established, shall be 10 years.  To ensure that the Company or
related corporation shall achieve the purpose and receive the benefits
contemplated in this Plan, any option granted to any Holder on or after October
29, 1997 shall, unless the condition of this sentence is waived or modified in
the agreement evidencing the option or by resolution adopted at any time by the
Plan Administrator, be exercisable 

                                                                          Page 3
<PAGE>
 
according to the following schedule:


<TABLE>
<CAPTION>
Period of Holder's Continuous Relationship
With the Company or Related Corporation           Portion of Total Option That Is
From the Date the Option Is Granted               Exercisable
- ------------------------------------------        -------------------------------
<S>                                               <C>
After one year                                    25%
Each month thereafter                             an additional 2.0833%
After four years                                  100%
</TABLE>

and any option granted to any Holder prior to October 29, 1997 shall, unless the
condition of this sentence is waived or modified in the agreement evidencing the
option or by resolution adopted at any time by the Plan Administrator, be
exercisable according to the following schedule:
<TABLE>
<CAPTION>
 
Period of Holder's Continuous Relationship
With the Company or Related Corporation            Portion of Total Option That Is
From the Date the Option Is Granted                Exercisable
- ------------------------------------------         --------------------------------
<S>                                                <C>
After one year                                                           16-2/3%
After two years                                                              50%
After three years                                                           100%
</TABLE>

     5.3   Exercise

     Subject to the vesting schedule described in subsection 5.2, each option
may be exercised in whole or in part at any time and from time to time;
provided, however, that no fewer than 100 shares (or the remaining shares then
purchasable under the option, if less than 100 shares) may be purchased upon any
exercise of option rights hereunder and that only whole shares will be issued
pursuant to the exercise of any option.  Options shall be exercised by delivery
to the Company of notice of the number of shares with respect to which the
option is exercised, together with payment of the Exercise Price.

                                                                          Page 4
<PAGE>
 
     5.4   Payment of Exercise Price

     Payment of the option Exercise Price shall be made in full at the time the
notice of exercise of the option is delivered to the Company and shall be in
cash, bank certified or cashier's check or personal check (unless at the time of
exercise the Plan Administrator in a particular case determines not to accept a
personal check) for the Common Stock being purchased.

     The Plan Administrator can determine at any time before exercise that
additional forms of payment will be permitted.  Unless the Plan Administrator in
its sole discretion determines otherwise, either at the time the option is
granted or at any time before it is exercised, and to the extent permitted by
applicable laws and regulations (including, but not limited to, federal tax and
securities laws and regulations and state corporate law), an option may be
exercised by a combination of cash and/or check (if any) and one or more of the
following alternative forms:

          (a) tendering (either actually or by attestation) shares of stock of
the Company held by a Holder having a fair market value equal to the Exercise
Price, such fair market value to be determined in good faith by the Plan
Administrator; provided, however, that, with respect to options granted after
July 11, 1997, payment in stock held by a Holder shall not be made unless the
stock shall have been owned by the Holder for a period of at least six months
(or any shorter period necessary to avoid a charge to the Company's earnings for
financial accounting purposes);

          (b) delivery of a full-recourse promissory note executed by the
Holder; provided that (i) such note delivered in connection with an incentive
stock option shall, and such note delivered in connection with a nonqualified
stock option may, in the sole discretion of the Plan Administrator, bear
interest at a rate specified by the Plan Administrator but in no case less than
the rate required to avoid imputation of interest (taking into account any
exceptions to the imputed interest rules) for federal income tax purposes, and
(ii) the Plan Administrator in its sole discretion shall specify the term and
other provisions of such note at the time an incentive stock option is granted
or at any time prior to exercise of a nonqualified stock option, and (iii) the
Plan Administrator may require that the Holder pledge the Holder's shares to the
Company for the purpose of securing the payment of such note and may require
that the certificate representing such shares be held in escrow in order to
perfect the Company's security interest, and (iv) the Plan Administrator in its
sole discretion may at any time restrict or rescind this right upon notification
to the Holder; or

                                                                          Page 5
<PAGE>
 
          (c) delivery of a properly executed exercise notice, together with
irrevocable instructions to a broker, all in accordance with the regulations of
the Federal Reserve Board, to promptly deliver to the Company the amount of sale
or loan proceeds to pay the Exercise Price and any federal, state or local
withholding tax obligations that may arise in connection with the exercise.

     5.5   Termination of Relationship

     The Plan Administrator shall determine the terms and conditions under which
an option may be exercised following termination of a Holder's relationship with
the Company or any related corporation.

     As used herein, the term "related corporation," when referring to a
subsidiary corporation, shall mean any corporation (other than the Company) in,
at the time of the granting of the option, an unbroken chain of corporations
ending with the Company, if stock possessing 50% or more of the total combined
voting power of all classes of stock of each of the corporations other than the
Company is owned by one of the other corporations in such chain.  When referring
to a parent corporation, the term "related corporation" shall mean any
corporation in an unbroken chain of corporations ending with the Company if, at
the time of the granting of the option, each of the corporations other than the
Company owns stock possessing 50% or more of the total combined voting power of
all classes of stock in one of the other corporations in such chain.

     5.6   Limitation on Value for Incentive Stock Options

     As to all incentive stock options granted under the terms of this Plan, to
the extent that the aggregate fair market value of the stock (determined at the
time the incentive stock option is granted) with respect to which incentive
stock options are exercisable for the first time by the Holder during any
calendar year (under this Plan and all other incentive stock option plans of the
Company, a related corporation or a predecessor corporation) exceeds $100,000,
such options shall be treated as nonqualified stock options.  The previous
sentence shall not apply if the Internal Revenue Service issues a public rule,
issues a private ruling to the Company, any Holder or any legatee, personal
representative or distributee of a Holder or issues regulations changing or
eliminating such annual limit.

                                                                          Page 6
<PAGE>
 
Section 6.  Greater Than 10% Shareholders

     6.1   Exercise Price and Term of Incentive Stock Options

     If incentive stock options are granted under this Plan to employees who own
more than 10% of the total combined voting power of all classes of stock of the
Company or any related corporation, the term of such incentive stock options
shall not exceed five years and the exercise price shall be not less than 110%
of the fair market value of the Common Stock at the time the incentive stock
option is granted.  This provision shall control notwithstanding any contrary
terms contained in an option agreement or any other document.

     6.2   Attribution Rule

     For purposes of subsection 6.1, in determining stock ownership, an employee
shall be deemed to own the stock owned, directly or indirectly, by or for his or
her brothers, sisters, spouse, ancestors and lineal descendants.  Stock owned,
directly or indirectly, by or for a corporation, partnership, estate or trust
shall be deemed to be owned proportionately by or for its shareholders, partners
or beneficiaries.  If an employee or a person related to the employee owns an
unexercised option or warrant to purchase stock of the Company, the stock
subject to that portion of the option or warrant which is unexercised shall not
be counted in determining stock ownership.  For purposes of this Section 6,
stock owned by an employee shall include all stock actually issued and
outstanding immediately before the grant of the incentive stock option to the
employee.

Section 7.     Stock Awards

     7.1   Grant of Stock Awards

     The Plan Administrator is authorized to make awards of Common Stock ("stock
awards") on such terms and conditions and subject to such restrictions, if any
(which may be based on, among other things, continuous service with the Company
or the achievement of performance goals), as the Plan Administrator shall
determine, in its sole discretion, which terms, conditions and restrictions
shall be set forth in the instrument evidencing the stock award.  The terms,
conditions and restrictions that the Plan Administrator shall have the power to
determine shall include, without limitation, the manner in which shares subject
to stock awards are held during the periods they are subject to restrictions and
the circumstances under which forfeiture of stock awards shall occur by reason
of termination of the Holder's services.

                                                                          Page 7
<PAGE>
 
     7.2   Issuance of Shares

     Upon the satisfaction of any terms, conditions and restrictions prescribed
in respect to a stock award, or upon the Holder's release from any terms,
conditions and restrictions of a stock award, as determined by the Plan
Administrator, the Company shall release, as soon as practicable, to the Holder
or, in the case of the Holder's death, to the personal representative of the
Holder's estate or as the appropriate court directs, the appropriate number of
shares of Common Stock.

     7.3   Waiver of Restrictions

     Notwithstanding any other provisions of the Plan, the Plan Administrator
may, in its sole discretion, waive the forfeiture period and any other terms,
conditions or restrictions on any restricted stock award under such
circumstances and subject to such terms and conditions as the Plan Administrator
shall deem appropriate.

Section 8.  Transferability

     Options and unvested stock awards granted under this Plan and the rights
and privileges conferred hereby may not be transferred, assigned, pledged or
hypothecated in any manner (whether by operation of law or otherwise) other than
by will or by the applicable laws of descent and distribution, and shall not be
subject to execution, attachment or similar process.  During a Holder's
lifetime, any options or unvested stock awards granted under this Plan are
personal to him or her and are exercisable solely by such Holder or a permitted
assignee or transferee of such Holder (as provided below).  Any attempt to
transfer, assign, pledge, hypothecate or otherwise dispose of any option or
unvested stock award under this Plan or of any right or privilege conferred
hereby, contrary to the Code or to the provisions of this Plan, or the sale or
levy or any attachment or similar process upon the rights and privileges
conferred hereby shall be null and void.  Notwithstanding the foregoing, to the
extent permitted by Section 422 of the Code, the Plan Administrator may permit a
Holder to (a) during the Holder's lifetime, designate a person who may exercise
the option or receive the unvested stock award after the Holder's death by
giving written notice of such designation to the Plan Administrator (such
designation may be changed from time to time by giving written notice to the
Plan Administrator revoking any earlier designation and making a new
designation) or (b) transfer the option or unvested stock award and the rights
and privileges conferred hereby; provided, however, that any option or unvested
stock award so assigned or transferred shall be subject to all the same terms
and conditions contained in the instrument evidencing the option or unvested
stock award.

                                                                          Page 8
<PAGE>
 
Section 9.  Adjustments Upon Changes in Capitalization

     The aggregate number and class of shares for which options or stock awards
may be granted under this Plan, the Maximum Annual Option Grants set forth in
subsection 5.1, the number and class of shares covered by each outstanding
option or stock award and the exercise price per share of any option (but not
the total price) shall all be proportionately adjusted for any increase or
decrease in the number of issued shares of Common Stock of the Company resulting
from a split-up or consolidation of shares or any like capital adjustment, or
the payment of any stock dividend.

     9.1   Effect of Liquidation or Reorganization

           9.1.1  Cash, Stock or Other Property for Stock

     Except as provided in subsection 9.1.2, upon a merger (other than a merger
          of the Company in which the holders of Common Stock immediately prior
          to the merger have the same proportionate ownership of Common Stock in
          the surviving corporation immediately after the merger),
          consolidation, acquisition of property or stock, separation,
          reorganization (other than a mere reincorporation or the creation of a
          holding company) or liquidation of the Company, as a result of which
          the shareholders of the Company receive cash, stock or other property
          in exchange for or in connection with their shares of Common Stock,
          any outstanding option granted hereunder shall terminate, but the
          Holder shall have the right immediately prior to any such merger,
          consolidation, acquisition of property or stock, separation,
          reorganization or liquidation to exercise such option in whole or in
          part whether or not the vesting requirements set forth in the option
          agreement have been satisfied.  9.1.2  Conversion of Options on Stock
          for Stock Exchange

     If the shareholders of the Company receive capital stock of another
corporation ("Exchange Stock") in exchange for their shares of Common Stock in
any transaction involving a merger, consolidation, acquisition of property or
stock, separation or reorganization, all options granted hereunder shall be
converted into options to purchase shares of Exchange Stock unless the Company
and the corporation issuing the Exchange Stock, in their sole discretion,
determine that any or all such options granted hereunder shall not be converted
into options to purchase shares of Exchange 

                                                                          Page 9
<PAGE>
 
Stock but instead shall terminate in accordance with the provisions of
subsection 9.1.1; provided, however, that all options granted hereunder shall be
converted automatically into Exchange Stock in (a) a merger of the Company in
which the holders of Common Stock immediately prior to the merger have the same
proportionate ownership of Common Stock in the surviving corporation immediately
after the merger, (b) a mere reincorporation, or (c) the creation of a holding
company. The amount and price of converted options shall be determined by
adjusting the amount and price of the options granted hereunder in the same
proportion as used for determining the number of shares of Exchange Stock the
holders of the Common Stock receive in such merger, consolidation, acquisition
of property or stock, separation or reorganization. The converted options shall
retain the vesting requirements applicable to the options granted hereunder,
unless the Company and the corporation issuing the Exchange Stock, in their sole
discretion, determine otherwise.

     9.2   Fractional Shares

     In the event of any adjustment in the number of shares covered by any
option or stock award, any fractional shares resulting from such adjustment
shall be disregarded and each such option or stock award shall cover only the
number of full shares resulting from such adjustment.

     9.3   Determination of Board to Be Final

     All Section 9 adjustments shall be made by the Board, and its determination
as to what adjustments shall be made, and the extent thereof, shall be final,
binding and conclusive.  Unless a Holder agrees otherwise, any change or
adjustment to an incentive stock option shall be made in such a manner so as not
to constitute a "modification" as defined in Code Section 424(h) and so as not
to cause his or her incentive stock option issued hereunder to fail to continue
to qualify as an incentive stock option as defined in Code Section 422(b).

Section 10.  Withholding Tax Requirement

     The Company or any related corporation shall have the right to retain and
withhold from any payment of cash or Common Stock under this Plan the amount of
taxes required by any government to be withheld or otherwise deducted and paid
with respect to such payment.  At its discretion, the Company may require a
Holder receiving shares of Common Stock to reimburse the Company for any such
taxes required to be withheld by the Company and withhold any distribution in
whole or in part until the Company is so reimbursed.  In lieu thereof, the
Company shall have the right to withhold from any other cash amounts due or to
become due from the Company to the Holder an amount equal to such taxes.  The
Company may also retain 

                                                                         Page 10
<PAGE>
 
and withhold or the Holder may elect, subject to approval by the Company at its
sole discretion, to have the Company retain and withhold a number of shares
having a market value not less than the amount of such taxes required to be
withheld by the Company to reimburse the Company for any such taxes and cancel
(in whole or in part) any such shares so withheld.

Section 11.  Securities Regulation

     Shares shall not be issued with respect to an option or stock award granted
under this Plan unless the issuance and delivery of such shares pursuant thereto
shall comply with all relevant provisions of law, including, without limitation,
any applicable state securities laws, the Securities Act of 1933, as amended,
the Exchange Act, the rules and regulations promulgated thereunder, and the
requirements of any stock exchange upon which the shares may then be listed, and
shall be further subject to the approval of counsel for the Company with respect
to such compliance, including the availability, if applicable, of an exemption
from registration for the issuance and sale of any shares hereunder.

Section 12.  Termination of Relationship

     Nothing in this Plan or in any option or stock award granted pursuant to
this Plan shall confer upon any Holder any right to continue in the employ or
other relationship of the Company or of a related corporation, or to interfere
in any way with the right of the Company or of any such related corporation to
terminate his or her employment or other relationship with the Company at any
time.

Section 13.  No Rights as a Shareholder

     Neither the Holder nor any party to which the Holder's rights and
privileges under the option may pass shall be, or have any of the rights or
privileges of, a shareholder of the Company with respect to any of the shares
issuable upon the exercise of any option granted under this Plan unless and
until such option has been exercised.

Section 14.  Amendment and Termination

     14.1  Board Action

     The Board may amend, suspend or terminate this Plan at any time, provided
that no such amendment shall be made without the approval of the Company's
shareholders if such approval is required to comply (a) with respect to
incentive stock 

                                                                         Page 11
<PAGE>
 
options, Section 422 of the Code or any successor provision or (b) any other law
or regulation.

     14.2  Term of this Plan

     Unless sooner terminated by the Board, this Plan shall terminate ten years
from the earlier of (a) the date on which this Plan is adopted by the Board or
(b) the date on which this Plan is approved by the shareholders of the Company.
No option or stock award may be granted after such termination or during any
suspension of this Plan.  The amendment or termination of this Plan shall not,
without the consent of the  Holder, alter or impair any rights or obligations
under any option or stock award theretofore granted under this Plan.

Section 15.  Effectiveness of This Plan

     The original plan first became effective upon adoption by the Board because
it was approved by a majority of stock represented by shareholders voting either
in person or by proxy at a duly held shareholders' meeting within 12 months
after the adoption of the original plan.

      Original plan adopted by the Board of Directors on June 16, 1993 and
approved by the shareholders on September 15, 1993.  Further amended and
restated by the Board on July 11, 1997 and approved by the shareholders on
September 4, 1997, and amended again by the Board on October 29, 1997.  Amended
and restated by the Board on December 7, 1998.

                                                                         Page 12

<PAGE>
 
                                                                    EXHIBIT 10.2
 
                               EGGHEAD.COM, INC.

                RESTATED NONEMPLOYEE DIRECTOR STOCK OPTION PLAN


                             ARTICLE I.   PURPOSES

The purposes of the Egghead.com, Inc. Restated Nonemployee Director Stock Option
Plan (the "Plan") are to attract and retain the services of experienced and
knowledgeable nonemployee directors of Egghead.com, Inc. (the "Corporation") and
to provide an incentive for such directors to increase their proprietary
interests in the Corporation's long-term success and progress.

                   ARTICLE II.   SHARES SUBJECT TO THE PLAN

Subject to adjustment in accordance with Article VI hereof, the total number of
shares of the Corporation's common stock (the "Common Stock") for which options
may be granted under the Plan is 450,000 (the "Shares").  The Shares shall be
shares presently authorized but unissued or subsequently acquired by the
Corporation and shall include shares representing the unexercised portion of any
option granted under the Plan that expires or terminates without being exercised
in full.

                   ARTICLE III.   ADMINISTRATION OF THE PLAN

The administrator of the Plan (the "Plan Administrator") shall be the Board of
Directors of the Corporation (the "Board").  Subject to the terms of the Plan,
the Plan Administrator shall have the power to construe the provisions of the
Plan, to determine all questions arising thereunder, and to adopt and amend such
rules and regulations for the administration of the Plan as it may deem
desirable.  No member of the Plan Administrator shall participate in any vote by
the Plan Administrator on any matter materially affecting the rights of any such
member under the Plan.

                    ARTICLE IV.   PARTICIPATION IN THE PLAN

Each member of the Board elected or appointed who is not otherwise an employee
of the Corporation or any parent or subsidiary corporation (an "Eligible
Director") shall automatically receive the following options:

1.   INITIAL GRANTS

(a)  Each Eligible Director who is in office on the day the Plan is adopted by
     the Board and who continues in office after the annual meeting of 
     shareholders to

<PAGE>
 
     be held in 1993 (the "1993 Annual Meeting") shall automatically receive a
     grant of an option to purchase 9,000 Shares on the day this Plan is adopted
     by the Board.

(b)  Each Eligible Director who is elected for the first time at the 1993 Annual
     Meeting or at any subsequent annual meeting of shareholders prior to June
     7, 1995 shall automatically receive a grant of an option to purchase 9,000
     Shares on the day after such annual meeting.

(c)  Each Eligible Director who is elected for the first time at an annual
     meeting of shareholders after June 7, 1995 and prior to September 1, 1998
     shall automatically receive a grant of an option to purchase 22,500 Shares
     on the day after such annual meeting.

(d)  Each Eligible Director who is elected for the first time at an annual
     meeting of shareholders after September 1, 1998 shall automatically receive
     a grant of an option to purchase 36,000 Shares on the day after such annual
     meeting.

(e)  Each Eligible Director who is appointed or elected after June 7, 1995 and
     prior to September 1, 1998 other than at an annual meeting of shareholders
     shall, on the day of such appointment or election, automatically receive a
     grant of an option to purchase that number of Shares equal to 7,500
     multiplied by a fraction, the numerator of which is 12 minus the number of
     whole months which have elapsed since the last annual meeting of
     shareholders and the denominator of which is 12; provided, however, that
     such option shall vest in full on the day of the first annual meeting of
     shareholders to occur after the grant.

(f)  Each Eligible Director who is appointed or elected after September 1, 1998
     other than at an annual meeting of shareholders shall, on the day of such
     appointment or election, automatically receive a grant of an option to
     purchase that number of Shares equal to 12,000 multiplied by a fraction,
     the numerator of which is 12 minus the number of whole months which have
     elapsed since the last annual meeting of shareholders and the denominator
     of which is 12; provided, however, that such option shall vest in full on
     the day of the first annual meeting of shareholders to occur after the
     grant.

2.   SUPPLEMENTAL INITIAL GRANTS

(a)  Each Eligible Director who is in office on June 7, 1995 shall automatically
     receive a grant of an option to purchase 13,500 Shares on that date.

(b)  Each Eligible Director who is in office on September 1, 1998 shall
     automatically receive a grant of an option to purchase 13,500 Shares on the
     day after the 1998 Annual Meeting of Shareholders.

                                      -2-
<PAGE>
 
3.   ADDITIONAL GRANTS

(a)  Each Eligible Director who holds an option granted on or after June 7, 1995
     that has become fully vested prior to September 1, 1998 shall automatically
     receive a grant of an option to purchase 22,500 Shares on the day after the
     annual meeting of shareholders at which such prior option has become fully
     vested.

(b)  Except for options granted pursuant to paragraph 2(b) of Article IV, each
     Eligible Director who holds an option granted hereunder that first becomes
     fully vested on or after September 1, 1998 shall automatically receive a
     grant of an option to purchase 36,000 Shares on the day after the annual
     meeting of shareholders at which such prior option has become fully vested.


If insufficient Shares remain available for issuance under the Plan to fully
fund one or more grants to be made under this Article IV on the same grant date,
then such grant or grants shall be made as follows:  (i) a single Initial Grant
shall be made for the remaining number of Shares reserved under this Article IV
on that grant date; and (ii) multiple Initial and/or Additional Grants shall be
reduced ratably so that the aggregate number of Shares subject to all such
grants equals the remaining number of Shares available for issuance under this
Article IV on that grant date.  If the Company's shareholders do not approve the
amendment to the Plan dated June 7, 1995, all grants made pursuant to paragraphs
1(c), 1e, 2(a) and 3(a) above shall be deemed null and void.

                           ARTICLE V.   OPTION TERMS

Each option granted to an Eligible Director under the Plan and the issuance of
Shares thereunder shall be subject to the following terms:

1.   OPTION AGREEMENT

Each option granted under the Plan shall be evidenced by an option agreement (an
"Agreement") duly executed on behalf of the Corporation.  Each Agreement shall
comply with and be subject to the terms and conditions of the Plan.  Any
Agreement may contain such other terms, provisions and conditions not
inconsistent with the Plan as may be determined by the Plan Administrator.

2.   OPTION EXERCISE PRICE

The option exercise price for an option granted under the Plan shall be the fair
market value of the Shares covered by the option at the time the option is
granted.  For purposes of the Plan, "fair market value" shall be the average of
the high and low sales prices at which the Common Stock was sold on such date as
reported by 

                                      -3-
<PAGE>
 
the Nasdaq National Market on such date or, if no Common Stock was
traded on such date, on the next preceding date on which Common Stock was so
traded.

3.   VESTING AND EXERCISABILITY

(a)  Except as set forth in paragraphs 1(e) and 1(f) of Article IV, Initial
     Grants, Supplemental Initial Grants granted pursuant to paragraph 2(b) of
     Article IV and Additional Grants shall become exercisable in accordance
     with the following schedule and vested portions may be exercised in full at
     one time or in part from time to time:


<TABLE>
<CAPTION>
PERIOD OF OPTIONEE'S CONTINUOUS SERVICE AS A DIRECTOR                                PORTION OF GRANT
WITH THE COMPANY FROM THE DATE THE OPTION IS GRANTED                               THAT IS EXERCISABLE
- -----------------------------------------------------                              -------------------
<S>                                                                                   <C>
Until first subsequent annual meeting of shareholders after grant..................           0%
Until second subsequent annual meeting of shareholders after grant.................      33 1/3%
Until third subsequent annual meeting of shareholders after grant..................      66 2/3%
Thereafter.........................................................................         100%
</TABLE>

For purposes of options granted at the time this Plan is initially adopted by
the Board, the first subsequent annual meeting of shareholders shall be the
meeting held in 1994.

(b)  Supplemental Initial Grants granted pursuant to paragraph 2(a) of Article
     IV shall become exercisable in accordance with the following schedule and
     vested portions may be exercised in full at one time or in part from time
     to time:


<TABLE>
<CAPTION>
PERIOD OF OPTIONEE'S CONTINUOUS SERVICE AS A DIRECTOR                                PORTION OF GRANT
WITH THE COMPANY FROM THE DATE THE OPTION IS GRANTED                               THAT IS EXERCISABLE
- -----------------------------------------------------                              -------------------
<S>                                                                                  <C>
Until first subsequent annual meeting of shareholders after grant..................      33 1/3%
Until second subsequent annual meeting of shareholders after grant.................      66 2/3%
Thereafter.........................................................................         100%
</TABLE>

4.   Time and Manner of Exercise of Option

Each option may be exercised in whole or in part at any time and from time to
time; provided, however, that no fewer than 100 Shares (or the remaining Shares
then purchasable under the option, if less than 100 Shares) may be purchased
upon any exercise of option rights hereunder and that only whole Shares will be
issued pursuant to the exercise of any option.

                                      -4-
<PAGE>
 
Any option may be exercised by giving written notice, signed by the person
exercising the option, to the Corporation stating the number of Shares with
respect to which the option is being exercised, accompanied by payment in full
for such Shares, which payment may be in whole or in part (i) in cash or by
check or (ii) in shares of Common Stock already owned for at least six (6)
months by the person exercising the option, valued at fair market value at the
time of such exercise.

5.   TERM OF OPTIONS

Each option shall expire ten (10) years from the date of the granting thereof,
but shall be subject to earlier termination as follows:

(a)  In the event that an optionee ceases to be a director of the Corporation
     for any reason other than the death of the optionee, the options granted to
     such optionee may be exercised by him or her only within one (1) year after
     the date such optionee ceases to be a director of the Corporation and only
     as to that portion of the option that has become vested as of the date of
     such cessation.

(b)  In the event of the death of an optionee, whether during the optionee's
     service as a director or during the one (1) year period referred to in
     Section 5(a), the options granted to such optionee shall be exercisable, to
     the extent vested as provided in Section 5(a) or as of the date of death,
     as the case may be, and such options shall expire unless exercised within
     one (1) year after the date of the optionee's death, by the legal
     representatives or the estate of such optionee, by any person or persons
     whom the optionee shall have designated in writing on forms prescribed by
     and filed with the Corporation or, if no such designation has been made, by
     the person or persons to whom the optionee's rights have passed by will or
     the laws of descent and distribution.

6.   TRANSFERABILITY

During an optionee's lifetime, an option may be exercised only by the optionee.
Options granted under the Plan and the rights and privileges conferred thereby
shall not be subject to execution, attachment or similar process and may not be
transferred, assigned, pledged or hypothecated in any manner (whether by
operation of law or otherwise) other than by will or by the applicable laws of
descent and distribution except that, to the extent permitted by applicable law
and Rule 16b-3 promulgated under Section 16(b) of the Securities Exchange Act of
1934, as amended (the "Exchange Act"), the Plan Administrator may permit a
recipient of an option to designate in writing during the optionee's lifetime a
beneficiary to receive and exercise options in the event of the optionee's death
as provided in Section 5(b).  Any attempt to transfer, assign, pledge,
hypothecate or otherwise dispose of any option under the Plan or of any right or
privilege conferred thereby, contrary to the provisions of the Plan, or the sale
or levy or any 

                                      -5-
<PAGE>
 
attachment or similar process upon the rights and privileges conferred hereby,
shall be null and void.

7.   PARTICIPANT'S OR SUCCESSOR'S RIGHTS AS STOCKHOLDER

Neither the recipient of an option under the Plan nor the optionee's
successor(s) in interest shall have any rights as a stockholder of the
Corporation with respect to any Shares subject to an option granted to such
person until such person becomes a holder of record of such Shares.

8.   LIMITATION AS TO DIRECTORSHIP

Neither the Plan nor the granting of an option nor any other action taken
pursuant to the Plan shall constitute or be evidence of any agreement or
understanding, express or implied, that an optionee has a right to continue as a
director for any period of time or at any particular rate of compensation.

9.   REGULATORY APPROVAL AND COMPLIANCE

The Corporation shall not be required to issue any certificate or certificates
for Shares upon the exercise of an option granted under the Plan, or record as a
holder of record of Shares the name of the individual exercising an option under
the Plan, without obtaining to the complete satisfaction of the Plan
Administrator the approval of all regulatory bodies deemed necessary by the Plan
Administrator, and without complying, to the Plan Administrator's complete
satisfaction, with all rules and regulations under federal, state or local law
deemed applicable by the Plan Administrator.

                       ARTICLE VI.   CAPITAL ADJUSTMENTS

The aggregate number and class of Shares for which options may be granted under
the Plan, the number and class of Shares covered by each automatic grant and
each outstanding option and the exercise price per Share thereof (but not the
total price) shall all be proportionately adjusted for any stock dividends,
stock splits, recapitalizations, combinations or exchanges of shares, split-ups,
split-offs, spinoffs, or other similar changes in capitalization.  Upon the
effective date of a dissolution or liquidation of the Corporation, or of a
reorganization, merger or consolidation of the Corporation with one or more
corporations that results in more than 20% of the outstanding voting shares of
the Corporation being owned by one or more affiliated corporations or other
affiliated entities, or of a transfer of all or substantially all the assets or
more than 20% of the then outstanding shares of the Corporation to another
corporation or other entity, this Plan and all options granted hereunder shall
terminate.  In the event of such dissolution, liquidation, reorganization,
merger, consolidation, transfer of assets or transfer of stock, each 

                                      -6-
<PAGE>
 
optionee shall be entitled, for a period of twenty days prior to the effective
date of such transaction, to purchase the full number of shares under his or her
option which he or she otherwise would have been entitled to purchase during the
remaining term of such option.

Adjustments under this Article VI shall be made by the Plan Administrator, whose
determination shall be final.  In the event of any adjustment in the number of
Shares covered by any option, any fractional Shares resulting from such
adjustment shall be disregarded and each such option shall cover only the number
of full Shares resulting from such adjustment.

                      ARTICLE VII.   EXPENSES OF THE PLAN

All costs and expenses of the adoption and administration of the Plan shall be
borne by the Corporation; none of such expenses shall be charged to any
optionee.

            ARTICLE VIII.   EFFECTIVE DATE AND DURATION OF THE PLAN

The Plan became effective on June 16, 1993.  The Plan shall continue in effect
until it is terminated by action of the Board or the Corporation's shareholders,
but such termination shall not affect the then outstanding terms of any options.

              ARTICLE IX.   TERMINATION AND AMENDMENT OF THE PLAN

The Board may amend, terminate or suspend the Plan at any time, in its sole and
absolute discretion; provided, however, that if required to qualify the Plan
under Rule 16b-3 promulgated under Section 16(b) of the Exchange Act, no
amendment may be made more than once every six (6) months that would change the
amount, price, timing or vesting of the options, other than to comply with
changes in the Internal Revenue Code of 1986, as amended, or the rules and
regulations promulgated thereunder; and provided, further, that if required to
qualify the Plan under Rule 16b-3, no amendment that would

(a)  materially increase the number of Shares that may be issued under the Plan,

(b)  materially modify the requirements as to eligibility for participation in
     the Plan, or

(c)  otherwise materially increase the benefits accruing to participants under
     the Plan shall be made without the approval of the Corporation's
     shareholders.

                                      -7-
<PAGE>
 
                    ARTICLE X.   COMPLIANCE WITH RULE 16b-3

It is the intention of the Corporation that the Plan comply in all respects with
Rule 16b-3 promulgated under Section 16(b) of the Exchange Act and that Plan
participants remain disinterested persons ("Disinterested Persons") for purposes
of administering other employee benefit plans of the Corporation and having such
other plans be exempt from Section 16(b) of the Exchange Act.  Therefore, if any
Plan provision is later found not to be in compliance with Rule 16b-3 or if any
Plan provision would disqualify Plan participants from remaining Disinterested
Persons, that provision shall be deemed null and void, and in all events the
Plan shall be construed in favor of its meeting the requirements of Rule 16b-3.


         Plan restated by the Board of Directors on September 2, 1998.

                                      -8-

<PAGE>
 
                                                                    EXHIBIT 10.3
 
                       SETTLEMENT AGREEMENT AND RELEASE

     This Settlement Agreement and Release (the "Agreement") is made and entered
into as of this 21st day of December, 1998, by and among Egghead.com, Inc., a
Washington corporation (the "Corporation"), and those parties listed as
Shareholders on the attached Signature Page (the "Shareholders").

     Capitalized terms not otherwise defined in this Agreement shall have the
meanings set forth in the Merger Agreement (defined below).

                                   RECITALS

     WHEREAS, the Corporation, the Shareholders, Surplus Software, Inc. and
North Face Merger Sub, Inc., entered into the Agreement and Plan of Merger dated
April 30, 1997 and amended same on May 23, 1997 (as amended, the "Merger
Agreement");

     WHEREAS, Section 4.1(a) of the Merger Agreement provided that a certain
percentage of the Merger Consideration was to be held by and pledged to the
Corporation to secure the Shareholders' indemnification obligations (the
"Holdback Shares"), and Article X of the Merger Agreement authorized retransfer
of some or all of the Holdback Shares to the Corporation in certain
circumstances;

     WHEREAS, on August 11, 1998 and August 13, 1998, the Corporation properly
and timely notified the Shareholders' Representative, in accordance with the
claims procedure prescribed in Section 10.6.3 of the Merger Agreement, of
certain claims for indemnification under the Merger Agreement (the
"Corporation's Indemnification Claims");

     WHEREAS, the Corporation and the Shareholders' Representative have
discussed the terms on which the parties would resolve the Corporation's
Indemnification Claims and wish to enter into this Agreement to confirm the
terms to be agreed upon;

                                   AGREEMENT

     Now, therefore, in consideration of the foregoing, and for other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties agree as follows:
<PAGE>
 
     1.   TRANSFERS OF HOLDBACK SHARES

     Each of the Shareholders shall execute and deliver to the Corporation a
stock power, in form acceptable to the Corporation, to effect the assignment and
transfer from the Shareholder to the Corporation of that number of Holdback
Shares set forth on Schedule A hereto, which in the aggregate total 100,000
shares. Upon receipt of all of such stock powers, the Corporation shall
promptly:

          (a)  effect (or cause to be effected) the retransfer from each
Shareholder to the Corporation of that number of Holdback Shares set forth
opposite such Shareholder's name on Schedule A hereto (such retransferred
Holdback Shares, in aggregate, the "Retransferred Shares"), as authorized in
Sections 10.6.2(a) and 10.6.3(d) of the Merger Agreement; and

          (b)  direct the Corporation's transfer agent to reissue and release to
each Shareholder the number of Holdback Shares set forth opposite such
Shareholder's name on Schedule B hereto (such released Holdback Shares, in
aggregate, the "Remainder Shares").

     The Corporation and the Shareholders agree that (a) upon the retransfer in
accordance with Section 1(a) of this Agreement, the Shareholders shall have no
claim or interest of any kind whatsoever in or to the Retransferred Shares, and
(b) upon release of the Remainder Shares in accordance with Section 1(b) of this
Agreement, the Corporation shall have no claim or interest of any kind
whatsoever in or to the Remainder Shares.

     2.   FULL SATISFACTION OF CLAIMS

     The remedies provided by this Agreement are and shall be the exclusive
remedies available to the parties with respect to the Corporation's
Indemnification Claims and to the release of Holdback Shares pursuant to Article
X of the Merger Agreement.  This Agreement satisfies in full the requirements of
Section 10.6.3(d) of the Merger Agreement.

     3.   RELEASE OF THE CORPORATION

     As a material inducement to the Corporation to enter into this Agreement,
each Shareholder, on behalf of himself or itself and his respective marital
community, hereby irrevocably and unconditionally releases and acquits the
Corporation, its successors, assigns, subsidiaries, stockholders, directors,
officers, agents and representatives (hereinafter, the "Releasees"), from any
and all charges, complaints, claims, liabilities, obligations, promises,
agreements, controversies, damages, actions, 
<PAGE>
 
causes of action, suits, rights, demands, costs, losses, debts and expenses
(including attorneys' fees and costs actually incurred), of any nature
whatsoever, known or unknown, suspected or unsuspected, arising under or in
connection with or attributable to Article X of the Merger Agreement or the
transactions contemplated thereby (including, without limitation, claims based
on the Corporation's exercise of its rights under Section 10.6 of the Merger
Agreement), which any Shareholder (or his marital community) now has, owns or
holds, or claims to have, own or hold, or which any Shareholder (or his marital
community) at any time heretofore had, owned or held, or claimed to have, own or
hold, or which any Shareholder (or his marital community) at any time
hereinafter may have, own or hold, or claim to have, own or hold, against each
or any of the Releasees.

     4.  RELEASE OF SHAREHOLDERS

     As a material inducement to the Shareholders to enter into this Agreement,
the Corporation hereby irrevocably and unconditionally releases and acquits each
of the Shareholders and his marital community, from any and all charges,
complaints, claims, liabilities, obligations, promises, agreements,
controversies, damages, actions, causes of action, suits, rights, demands,
costs, losses, debts and expenses (including attorneys' fees and costs actually
incurred), of any nature whatsoever, known or unknown, suspected or unsuspected,
arising under or in connection with or attributable to Article X of the Merger
Agreement or the transactions contemplated thereby (including without limitation
those related to or arising out of the Corporation's Indemnification Claims)
which the Corporation now has, owns or holds, or claims to have, own or hold, or
which the Corporation at any time heretofore had, owned or held, or claimed to
have, own or hold, or which the Corporation at any time hereinafter may have,
own or hold,  or claim to have, own or hold, against each or any of the
Shareholders and his marital community.

     5.  ADVICE OF PRIVATE ATTORNEY

     Each of the parties represents and agrees that it fully understands its
right to discuss all aspects of this Agreement with its private attorney, that
it has availed itself of this right, that it has carefully read and fully
understands all the provisions of this Agreement, and that it is voluntarily
entering into this Agreement.

     6.  RELIANCE

     Each of the parties represents and acknowledges that in executing this
Agreement, the party does not rely and has not relied upon any representation or
statement not set forth in herein made by any of the other parties or by any of
the 
<PAGE>
 
other parties' agents, representatives, or attorneys with regards to the subject
matter, basis or effect of this Agreement or otherwise.

     7.  NO ADMISSION

     Execution of the Agreement shall not constitute an admission by either
party of any liability of any kind.

     8.  AMENDMENTS

     This Agreement may be amended only by an instrument in writing signed by
all parties.

     9.  ATTORNEYS' FEES

     Promptly after the execution of this Agreement, the Corporation shall pay
$15,000 to the Shareholders' legal counsel for attorney fees incurred by the
Shareholders and the Shareholders' Representative in connection with the
investigation of the Corporation's Indemnification Claims, and the negotiation,
preparation, execution, and delivery of this Agreement.

     Should any party employ an attorney or attorneys to enforce any of the
provisions hereof or to protect his or its interest in any manner arising under
this Agreement, or to recover damages for the breach of this Agreement, the
nonprevailing party in any action pursued in courts of competent jurisdiction
(the finality of which is not legally contested) shall pay to the prevailing
party all reasonable costs and expenses, including attorneys' fees, expended or
incurred in connection therewith at trial, on appeal, or both.

     10.  CONSTRUCTION

     Each of the parties has reviewed and examined this Agreement and the normal
rule of construction to the effect that any ambiguities are to be resolved
against the drafting party shall not be employed in the interpretation of this
Agreement or any amendments thereto, and the same shall be construed neither for
nor against any of the parties, but shall be given a reasonable interpretation
in accordance with the plain meaning of its terms and the intent of the parties.

     11.  COUNTERPARTS

     This Agreement may be executed in several counterparts, all of which when
executed together shall constitute one agreement binding on all parties hereto,
notwithstanding that all the parties have not signed the same counterpart.
<PAGE>
 
     12.  ENTIRE AGREEMENT

     This Agreement contains the entire agreement and understanding of the
parties hereto with respect to the subject matter hereof and supersedes all
prior and contemporaneous covenants, agreements, and understandings among or
between any of them of any nature whatsoever, written, oral, or otherwise, with
respect to the subject matter hereof.

     13.  GOVERNING LAW

     The validity of this Agreement, the construction of its terms and the
interpretation of the rights and duties of the parties shall be governed by the
laws of the State of Washington.

     14.  HEADINGS

     The headings contained herein are for convenience of reference only and are
not intended to define, limit or describe the scope or intent of any provision
of this Agreement.

     15.  SUCCESSORS AND ASSIGNS; SURVIVAL

     This Agreement shall be binding upon and inure to the benefit of the
respective parties hereto and their permitted assigns and successors in
interest.

                 [Remainder of Page Intentionally Left Blank]
<PAGE>
 
     IN WITNESS WHEREOF, this Agreement has been executed and delivered by the
parties set forth below.


                                       EGGHEAD.COM, INC.
 
 
                                       By: /s/ George P. Orban
                                           -------------------------------------
                                           Name:  George P. Orban
                                           Title:  Chief Executive Officer
 
 
                                       SHAREHOLDER REPRESENTATIVE:
 
 
                                       /s/ Gerard H. Langeler
                                       -----------------------------------------
                                       Name:  Gerard H. Langeler, as Shareholder
                                              Representative
 
 
                                       SHAREHOLDERS
 

                                       /s/ David J. Barish
                                       -----------------------------------------
                                       Name:  David J. Barish, on behalf of 
                                              himself and his marital community
  

                                       /s/ Gregory J. Boudreau
                                       -----------------------------------------
                                       Name:  Gregory J. Boudreau, on behalf of
                                              himself and his marital community
 
                                        
                                       /s/ Donald S. Brodeur, Jr.
                                       -----------------------------------------
                                       Name:  Donald S. Brodeur, Jr. Trustee 
                                       Emily Kathleen Boudreau Trust of 1996
 
<PAGE>
 
                                       /s/ Donald S. Brodeur, Jr.
                                       -----------------------------------------
                                       Name:  Donald S. Brodeur, Jr., Trustee 
                                       Tanner William Boudreau Trust of 1996
 
 
                                       /s/ Donald S. Brodeur, Jr.
                                       -----------------------------------------
                                       Name:  Donald S. Brodeur, Jr., Trustee 
                                       Scott Cranstoun Boudreau Trust of 1996
 
 
                                       /s/ Donald S. Brodeur, Jr.
                                       -----------------------------------------
                                       Name:  Donald S. Brodeur, Jr. Trustee 
                                       Grace Elia Brodeur Trust of 1996
 
 
                                       /s/ Donald S. Brodeur, Jr.
                                       -----------------------------------------
                                       Name:  Donald S. Brodeur, Jr., Trustee
                                       Jonathan Brodeur, Jr. Trust of 1996
 
 
                                       
                                       /s/ Jonathan Brodeur
                                       -----------------------------------------
                                       Name:  Jonathan Brodeur, on behalf of 
                                              himself and his marital community
 

                                              
                                       /s/ Joseph Charno
                                       -----------------------------------------
                                       Name:  Joseph Charno, on behalf of 
                                              himself and his marital community
 
 

                                       /s/ Lou Ryan
                                       -----------------------------------------
                                       Name:  Lou Ryan, on behalf of himself 
                                              and his marital community
                                             
 
                                          
                                       /s/ Dean M. Wood
                                       -----------------------------------------
                                       Name: Dean M. Wood, Trustee          
                                       Devon Lucille Wood Trust
 
<PAGE>
 
                                       /s/ Dean M. Wood
                                       -----------------------------------------
                                       Name:  Dean M. Wood, Trustee
                                       Colby Caroline Wood Trust
 
 
                                       /s/ Steven M. Wood 
                                       -----------------------------------------
                                       Name:  Steven M. Wood, on behalf of 
                                              himself and his marital community
 
  
                                       /s/ Douglas Zimmerman
                                       -----------------------------------------
                                       Name:  Douglas Zimmerman, on behalf of 
                                              himself and his marital community
 

                                       /s/ Andrew Zuck
                                       -----------------------------------------
                                       Name:  Andrew Zuck, on behalf of himself
                                              and his marital community


                                       Olympic Venture Partners III, L.P.
                                       By:  OVMC III, L.P.
                                       Its:  General Partner
 

                                       By: /s/ Gerald H. Langeler
                                       -----------------------------------------
                                       Name:  Gerard H. Langeler
                                       Its:  General Partner


                                       OVP III Entrepreneurs Fund
                                       By:  OVMC III, L.P.
                                       Its:  General Partner
 

                                       By: /s/ Gerard H. Langeler
                                           -------------------------------------
                                       Name:  Gerard H. Langeler
                                       Its:  General Partner
                                             
<PAGE>
 
                                       SV Capital Partners, L.P.
                                       By:  SV Capital Management, Inc.
                                       Its:  General Partner
 

                                       By: /s/ A. Lanham Napier
                                           -------------------------------------
                                       Name:  A. Lanham Napier
                                       Its:  Director
<PAGE>
 
                                 SCHEDULE "A"
                                 ------------

                SETTLEMENT AGREEMENT AND RELEASE ("AGREEMENT")



                                                 NUMBER OF HOLDBACK 
                                                    SHARES TO BE
       NAME OF SHAREHOLDER                        RETRANSFERRED TO
                                               CORPORATION PURSUANT TO
                                              SECTION 1(A) OF AGREEMENT
- -----------------------------------------------------------------------
David J. Barish                                          1,695
- -----------------------------------------------------------------------
Gregory J. Boudreau                                     31,554
- -----------------------------------------------------------------------
Donald S. Brodeur Jr. Trustee,                             779
Emily Kathleen Boudreau Trust
 of 1996
- -----------------------------------------------------------------------
Donald S. Brodeur Jr. Trustee,                             779
Tanner William Boudreau Trust
 of 1996
- -----------------------------------------------------------------------
Donald S. Brodeur Jr. Trustee,                             779
Scott Cranstoun Boudreau Trust
 of 1996
- -----------------------------------------------------------------------
Donald S. Brodeur Jr. Trustee,                             390
Grace Elia Brodeur Trust of 1996
- -----------------------------------------------------------------------
Donald S. Brodeur Jr. Trustee,                             390
Jonathan Brodeur Jr. Trust of
 1996
- -----------------------------------------------------------------------
Jonathan Brodeur                                         5,999
- -----------------------------------------------------------------------
Joseph Charno                                              974
- -----------------------------------------------------------------------
Lou Ryan                                                   277
- -----------------------------------------------------------------------
Dean M. Wood Trustee,                                      779
Devon Lucille Wood Trust
- -----------------------------------------------------------------------
Dean M. Wood Trustee,                                      779
Colby Caroline Wood Trust
- -----------------------------------------------------------------------
Steven M. Wood                                          32,333
- -----------------------------------------------------------------------
Douglas Zimmerman                                        2,104
- -----------------------------------------------------------------------
Andrew Zuck                                                  6
- -----------------------------------------------------------------------
Olympic Venture Partners III LP                         11,324
- -----------------------------------------------------------------------
<PAGE>
 
                                                 NUMBER OF HOLDBACK
                                                    SHARES TO BE 
       NAME OF SHAREHOLDER                        RETRANSFERRED TO    
                                               CORPORATION PURSUANT TO
                                              SECTION 1(a) OF AGREEMENT 
- -----------------------------------------------------------------------
Olympic Venture Partners III                               566
Entrepreneurs Fund
- -----------------------------------------------------------------------
SV Capital Partners                                      8,493
- -----------------------------------------------------------------------
<PAGE>
 
                                  SCHEDULE "B"
                                  ------------

                 SETTLEMENT AGREEMENT AND RELEASE ("AGREEMENT")


                                          NUMBER OF HOLDBACK SHARES TO BE
                                           RELEASED BY CORPORATION TO THE 
     NAME OF SHAREHOLDER              SHAREHOLDER PURSUANT TO SECTION 1(a) OF 
                                                     AGREEMENT
- ------------------------------------------------------------------------------
David J. Barish                                         7,305
- ------------------------------------------------------------------------------
Gregory J. Boudreau                                   136,028
- ------------------------------------------------------------------------------
Donald S. Brodeur, Jr.,                                 3,359
Trustee for Emily Kathleen
 Boudreau Trust of 1996
- ------------------------------------------------------------------------------
Donald S. Brodeur, Jr.,                                 3,359
Trustee for Tanner William 
 Boudreau Trust of 1996
- ------------------------------------------------------------------------------
Donald S. Brodeur, Jr.,                                 3,359
Trustee for Scott Cranstoun
 Boudreau Trust of 1996
- ------------------------------------------------------------------------------
Donald S. Brodeur, Jr.,                                 1,679
Trustee for Grace Elia Brodeur
 Trust of 1996
- ------------------------------------------------------------------------------
Donald S. Brodeur, Jr.,                                 1,679
Trustee for Jonathan Brodeur, Jr. 
 Trust of 1996
- ------------------------------------------------------------------------------
Jonathan Brodeur                                       25,862
- ------------------------------------------------------------------------------
Joseph Charno                                           4,198
- ------------------------------------------------------------------------------
Lou Ryan                                                1,192
- ------------------------------------------------------------------------------
Dean M. Wood, Trustee for Devon                         3,359
 Lucille Wood Trust
- ------------------------------------------------------------------------------
Dean M. Wood, Trustee for Colby                         3,359
 Carolyn Wood Trust
- ------------------------------------------------------------------------------
Steven M. Wood                                        139,387
- ------------------------------------------------------------------------------
Douglas Zimmerman                                       9,068
- ------------------------------------------------------------------------------
Andrew Zuck                                                26
- ------------------------------------------------------------------------------
Olympic Venture Partners III, LP                       48,817

<PAGE>
 
- -----------------------------------------------------------------------------
Olympic Venture Partners III                               2,441
Entrepreneurs Fund
- -----------------------------------------------------------------------------
SV Capital Partners                                       36,613
- -----------------------------------------------------------------------------


<PAGE>
 
                                                                    EXHIBIT 10.4

                       AMENDMENT TO EMPLOYMENT AGREEMENT
                BETWEEN EGGHEAD.COM, INC. AND TOMMY E. COLLINS

     THIS AMENDMENT (the "Amendment") to the Employment Agreement effective
January 22, 1998 (the "Agreement"), between Egghead.com, Inc. (f/k/a Egghead,
Inc.) (the "Company") and Tommy E. Collins ("Executive"), is made and entered
into effective as of January 28, 1999 (the "Amendment Date").

     1.   TERMINATION PRIOR TO THE END OF TERM.  The first sentence of Section
4.1(a)(ii) is hereby amended by inserting the phrase "to terminate this
Agreement without cause" directly after the phrase "In the event that the
Company exercises its right".

     2.  TERMINATION PRIOR TO THE END OF TERM.  The second sentence of Section
4.1(b) is hereby amended by deleting the phrase,

          "Executive is relocated to a facility other than the Company's
          headquarters in Spokane, Washington",

     and inserting in lieu thereof the phrase,

          "Executive is relocated to a location of the Company that is not
          within fifty miles of either Spokane, Washington or Portland, Oregon".

     3.  SEVERANCE BENEFITS; CHANGE IN CONTROL.  The following parenthetical in
the first sentence of Section 4.2(a) is hereby deleted:   "(the 'Initial
Period')."  The first sentence of Section 4.2(b) is hereby amended by deleting
the phrase "prior to the end of the Initial Period," and inserting in lieu
thereof the phrase, "prior to the first anniversary of the Termination Date
(such period, the "Initial Period"), then from the end of the Initial Period".

     4.  SEVERANCE BENEFITS; CHANGE IN CONTROL.  A new section 4.2(f) shall be
added as follows:

         f)  The Company and Executive shall enter into an Escrow Agreement in
substantially the form attached hereto as Attachment B for the purpose of
holding any sums that may become payable pursuant to Section 4.2(a) in the event
of a termination or resignation.

     5.  CONFIRMATION.  Except as expressly modified by this Amendment, all
terms and conditions in the Agreement are hereby confirmed and remain in full
force and effect.

     IN WITNESS WHEREOF, this Amendment is entered into as of the Amendment
Date.


EXECUTIVE                              EGGHEAD.COM, INC.
 
/s/ Tommy E. Collins                        /s/ George P. Orban
___________________________            By:  ____________________________
Name:   Tommy E. Collins                    George P. Orban
Date:   January 28, 1999                    Chairman and Chief Executive Officer

                                      -1-
<PAGE>
 
                       AMENDMENT TO EMPLOYMENT AGREEMENT
               BETWEEN EGGHEAD.COM, INC. AND NORMAN F. HULLINGER

     THIS AMENDMENT (the "Amendment") to the Employment Agreement effective
January 22, 1998 (the "Agreement"), between Egghead.com, Inc. (f/k/a Egghead,
Inc.) (the "Company") and Norman F. Hullinger ("Executive"), is made and entered
into effective as of January 28, 1999 (the "Amendment Date").

     1.   TERMINATION PRIOR TO THE END OF TERM.  The first sentence of Section
4.1(a)(ii) is hereby amended by inserting the phrase "to terminate this
Agreement without cause" directly after the phrase "In the event that the
Company exercises its right".

     2.  TERMINATION PRIOR TO THE END OF TERM.  The second sentence of Section
4.1(b) is hereby amended by deleting the phrase,

          "Executive is relocated to a facility other than the Company's
          headquarters in Spokane, Washington",

     and inserting in lieu thereof the phrase,

          "Executive is relocated to a location of the Company that is not
          within fifty miles of either Spokane, Washington or Portland, Oregon".

     3.  SEVERANCE BENEFITS; CHANGE IN CONTROL.  The following parenthetical in
the first sentence of Section 4.2(a) is hereby deleted:   "(the 'Initial
Period')."  The first sentence of Section 4.2(b) is hereby amended by deleting
the phrase "prior to the end of the Initial Period," and inserting in lieu
thereof the phrase, "prior to the first anniversary of the Termination Date
(such period, the "Initial Period"), then from the end of the Initial Period".

     4.  SEVERANCE BENEFITS; CHANGE IN CONTROL.  A new section 4.2(f) shall be
added as follows:

         f)  The Company and Executive shall enter into an Escrow Agreement in
substantially the form attached hereto as Attachment B for the purpose of
holding any sums that may become payable pursuant to Section 4.2(a) in the event
of a termination or resignation.

     5.  CONFIRMATION.  Except as expressly modified by this Amendment, all
terms and conditions in the Agreement are hereby confirmed and remain in full
force and effect.

     IN WITNESS WHEREOF, this Amendment is entered into as of the Amendment
Date.


EXECUTIVE                              EGGHEAD.COM, INC.
 
/s/ Norman F. Hullinger                     /s/ George P. Orban
___________________________            By:  ____________________________
Name:   Norman F. Hullinger                 George P. Orban
Date:   January 28, 1999                    Chairman and Chief Executive Officer

                                      -2-
<PAGE>
 
                       AMENDMENT TO EMPLOYMENT AGREEMENT
                BETWEEN EGGHEAD.COM, INC. AND JAMES F. KALASKY

     THIS AMENDMENT (the "Amendment") to the Employment Agreement effective
January 22, 1998 (the "Agreement"), between Egghead.com, Inc. (f/k/a Egghead,
Inc.) (the "Company") and James F. Kalasky ("Executive"), is made and entered
into effective as of January 28, 1999 (the "Amendment Date").

     1.   TERMINATION PRIOR TO THE END OF TERM.  The first sentence of Section
4.1(a)(ii) is hereby amended by inserting the phrase "to terminate this
Agreement without cause" directly after the phrase "In the event that the
Company exercises its right".

     2.  TERMINATION PRIOR TO THE END OF TERM.  The second sentence of Section
4.1(b) is hereby amended by deleting the phrase,

          "Executive is relocated to a facility other than the Company's
          headquarters in Spokane, Washington",

     and inserting in lieu thereof the phrase,

          "Executive is relocated to a location of the Company that is not
          within fifty miles of either Spokane, Washington or Portland, Oregon".

     3.  SEVERANCE BENEFITS; CHANGE IN CONTROL.  The following parenthetical in
the first sentence of Section 4.2(a) is hereby deleted:   "(the 'Initial
Period')."  The first sentence of Section 4.2(b) is hereby amended by deleting
the phrase "prior to the end of the Initial Period," and inserting in lieu
thereof the phrase, "prior to the first anniversary of the Termination Date
(such period, the "Initial Period"), then from the end of the Initial Period".

     4.  SEVERANCE BENEFITS; CHANGE IN CONTROL.  A new section 4.2(f) shall be
added as follows:

         f)  The Company and Executive shall enter into an Escrow Agreement in
substantially the form attached hereto as Attachment B for the purpose of
holding any sums that may become payable pursuant to Section 4.2(a) in the event
of a termination or resignation.

     5.  CONFIRMATION.  Except as expressly modified by this Amendment, all
terms and conditions in the Agreement are hereby confirmed and remain in full
force and effect.

     IN WITNESS WHEREOF, this Amendment is entered into as of the Amendment
Date.


EXECUTIVE                              EGGHEAD.COM, INC.
 
/s/ James F. Kalasky                        /s/ George P. Orban
___________________________            By:  ____________________________
Name:  James F. Kalasky                     George P. Orban
Date:  January 28, 1999                     Chairman and Chief Executive Officer

                                      -3-

<TABLE> <S> <C>

<PAGE>
 
<ARTICLE> 5
       
<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                           APR-3-1999
<PERIOD-END>                               DEC-26-1998
<CASH>                                         $59,017
<SECURITIES>                                         0
<RECEIVABLES>                                    2,739
<ALLOWANCES>                                     1,079
<INVENTORY>                                     14,591
<CURRENT-ASSETS>                                77,143
<PP&E>                                          11,721
<DEPRECIATION>                                   4,800
<TOTAL-ASSETS>                                 116,395
<CURRENT-LIABILITIES>                           37,638
<BONDS>                                              0
                                0
                                          0
<COMMON>                                           248
<OTHER-SE>                                      78,509
<TOTAL-LIABILITY-AND-EQUITY>                   116,395
<SALES>                                        106,449
<TOTAL-REVENUES>                               106,449
<CGS>                                           96,325
<TOTAL-COSTS>                                   96,325
<OTHER-EXPENSES>                                31,298
<LOSS-PROVISION>                                   429
<INTEREST-EXPENSE>                                  10
<INCOME-PRETAX>                               (21,613)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                           (21,613)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                  (21,613)
<EPS-PRIMARY>                                   (0.90)
<EPS-DILUTED>                                   (0.90)
        

</TABLE>


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