I LINK INC
10-Q, 2000-05-19
TELEGRAPH & OTHER MESSAGE COMMUNICATIONS
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                    FORM 10-Q


[X] QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

                  For the quarterly period ended March 31, 2000

                                       OR

[  ] TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934


                   For the transition period from _________ to

                         Commission file number: 0-17973


                               I-LINK INCORPORATED
             (Exact name of registrant as specified in its charter)

         FLORIDA                                   59-2291344
   (State or other jurisdiction of      (I.R.S. Employer  Identification No.)
    incorporation or organization)

          13751 S. Wadsworth Park Drive, Suite 200, Draper, Utah 84020
                    (Address of principal executive offices)

                                 (801) 576-5000
                         (Registrant's telephone number)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities and Exchange Act of 1934
during the preceding 12 months (or for such shorter time period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes __X__ No _____

                                 --------------

As of May 15, 2000, the registrant had outstanding 26,779,023 shares of $0.007
par value common stock.





<PAGE>


PART I - FINANCIAL INFORMATION

                      I-LINK INCORPORATED AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
<TABLE>
<CAPTION>

                     ASSETS                                                          March 31, 2000          December 31,
                                                                                      (Unaudited)               1999
                                                                                   ------------------      -----------------
<S>                                                                              <C>                     <C>
Current assets:
   Cash and cash equivalents                                                          $  5,757,030           $   2,950,730
   Accounts receivable, less allowance for doubtful accounts of $1,070,516 and
      $1,789,000 as of March 31, 2000 and December 31, 1999, respectively                4,650,159               4,344,406
   Certificates of deposit - restricted                                                     53,980                  53,500
   Other current assets                                                                    212,350                 308,691
                                                                                   ------------------      -----------------
      Total current assets                                                              10,673,519               7,657,327

Furniture, fixtures, equipment and software, net                                         7,775,908               7,019,361

Other assets:
   Intangible assets, net                                                                5,832,383               6,551,453
   Certificates of deposit - restricted                                                     76,136                  76,136
   Other assets                                                                            453,920                 353,922
                                                                                   ------------------      -----------------
                                                                                       $24,811,866            $ 21,658,199

                      LIABILITIES AND STOCKHOLDERS' DEFICIT

Current liabilities:
   Accounts payable                                                                    $ 3,535,810            $  4,131,675
   Accrued liabilities                                                                   5,222,496               2,629,046
   Current portion of long-term debt                                                       751,660                 751,660
   Notes payable to related parties                                                      1,300,000                       -
   Current portion of obligations under capital leases                                   1,366,507               1,380,957
   Net liabilities of discontinued operations                                               82,629                  82,629
                                                                                   ------------------      -----------------
      Total current liabilities                                                         12,259,102               8,975,967

Notes payable to related parties                                                         7,768,000               7,768,000
Accrued interest on long-term notes payable                                              1,586,363               1,345,801
Obligations under capital leases                                                           506,404                 544,724
                                                                                   ------------------      -----------------
                                                                                        22,119,869              18,634,492
                                                                                   ------------------      -----------------
Commitments and contingencies (Note 8)

Redeemable preferred stock - Class M                                                    11,734,820              11,734,820
Redeemable preferred stock - Class F                                                             -               2,338,784
Redeemable common stock to be issued (Note 6)                                            1,397,973                       -
                                                                                   ------------------      -----------------
                                                                                        13,132,793              14,073,604
                                                                                   ------------------      -----------------

Stockholders' deficit:
   Preferred stock, $10 par value, authorized 10,000,000 shares, issued and
      outstanding 34,223 and 49,992 at March 31, 2000 and December 31, 1999,
      respectively, liquidation preference of $16,655,917 at March 31, 2000.               342,230                 499,920
   Common stock, $.007 par value, authorized 150,000,000 shares,
      issued and outstanding 26,662,252 and 24,150,829 at March 31,
      2000 and December 31, 1999, respectively                                             186,636                 169,056
   Additional paid-in capital                                                          103,378,458              98,734,475
   Deferred compensation                                                                  (362,315)               (499,377)
   Accumulated deficit                                                                (113,985,805)           (109,953,971)
                                                                                   ------------------      -----------------
     Total stockholders' deficit                                                       (10,440,796)            (11,049,897)
                                                                                   ------------------      -----------------

                                                                                       $24,811,866            $ 21,658,199
================================================================================== ================== ==== =================
</TABLE>


The accompanying notes are an integral part of these consolidated financial
statements




                                       1


<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
         for the Three Months Ended March 31, 2000 and 1999 (Unaudited)


<TABLE>
<CAPTION>
                                                                        2000                    1999
                                                                  ------------------      -----------------
<S>                                                             <C>                     <C>
Revenues:
   Telecommunication services                                         $ 5,287,208           $  6,182,698
   Marketing services                                                     464,354                759,872
   Technology licensing and development                                 4,506,500                294,416
   Other                                                                  701,103                      -
                                                                  ------------------      -----------------
     Total revenues                                                    10,959,165              7,236,986
                                                                  ------------------      -----------------

Operating costs and expenses:
   Telecommunication network expense                                    6,113,062              4,323,430
   Marketing services                                                     349,034              1,216,309
   Selling, general and administrative                                  3,919,088              2,837,123
   Provision for doubtful accounts                                        325,716                905,706
   Depreciation and amortization                                        1,488,889              1,343,420
   Write-down of capitalized software costs                                     -              1,847,288
   Research and development                                               832,912                573,035
                                                                  ------------------      -----------------
     Total operating costs and expenses                                13,028,701             13,046,311
                                                                  ------------------      -----------------

Operating loss                                                         (2,069,536)            (5,809,325)
                                                                  ------------------      -----------------

Other income (expense):
   Interest expense                                                      (443,842)            (1,125,889)
   Interest and other income                                               37,827                 23,579
   Settlement expense (Note 6)                                         (1,359,950)                     -
                                                                  ------------------      -----------------
     Total other income (expense)                                      (1,765,965)            (1,102,310)
                                                                  ------------------      -----------------

Loss from continuing operations                                        (3,835,501)            (6,911,635)

Loss from discontinued operations (less applicable income tax provision of $0
     for the three months ended March 31, 2000
     and 1999)                                                                  -               (350,000)
                                                                  ------------------      -----------------

         Net loss                                                     $(3,835,501)           $(7,261,635)
                                                                  ==================      =================

Calculation of net loss per common share:

Loss from continuing operations                                      $(3,835,501)             $(6,911,635)
Cumulative preferred stock dividends not paid in current period         (407,393)                (453,036)
Dividends paid on Class F redeemable preferred stock                     (18,214)                 (39,874)
                                                                  ------------------      -----------------

     Loss from continuing operations applicable to
         common stock                                                $(4,261,108)             $(7,404,545)
                                                                  ==================      =================

Basic and diluted weighted average shares outstanding                 24,901,536               19,266,499
                                                                  ==================      =================

Net loss per common share - basic and diluted:
   Loss from continuing operations                                        $(0.17)                 $(0.38)
   Loss from discontinued operations                                        0.00                  $(0.02)
                                                                  ------------------      -----------------
     Net loss per common share                                            $(0.17)                 $(0.40)
                                                                  ==================      =================
</TABLE>


The accompanying notes are an integral part of these consolidated financial
statements



                                       2


<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
           CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS' DEFICIT
                                   (Unaudited)


<TABLE>
<CAPTION>
                                                 Preferred Stock       Common Stock
                                                -----------------    -----------------
                                                                                            Additional
                                                                                             Paid-in       Deferred    Accumulated
                                                Shares   Amount    Shares      Amount        Capital     Compensation    Deficit
                                                ------   ------    ------      ------        -------     ------------   -----------
<S>                                           <C>        <C>       <C>         <C>          <C>           <C>         <C>
Balance at December 31, 1999                   49,992    $499,920    24,150,829  $169,056   $ 98,734,475  $(499,377)  $(109,953,971)
Conversion of preferred stock into
  common stock                                (16,017)    (160,170)   1,884,544    13,192        146,980
Reclassification of Class F redeemable
  preferred stock from mezzanine due to
  conversion to common stock                      248        2,480                             2,336,305
Common stock dividend paid to holders of
  class F redeemable preferred stock                                     87,477       612        195,721                   (196,333)
Reclassification of redeemable common stock
   to be issued to mezzanine                                           (660,481)   (4,622)    (1,393,352)
Exercise of stock options and warrants                                1,199,883     8,398      3,303,427
Stock options issued for services                                                                 54,902    (54,902)
Amortization of deferred compensation on
  stock options issued for services                                                                         191,964
Net loss                                                                                                                 (3,835,501)
                                              ---------- --------- ------------ ----------- ------------- ----------- --------------

Balance at March 31, 2000                      34,223    $342,230    26,662,252  $186,636   $103,378,458  $(362,315)  $(113,985,805)
                                              ========== ========= ============ =========== ============= =========== ==============
</TABLE>


The accompanying notes are an integral part of the accompanying financial
statements




                                       3


<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                   (Unaudited)


<TABLE>
<CAPTION>
                                                                                               For the Three Months Ended
                                                                                                       March 31,
                                                                                        -----------------------------------------
                                                                                               2000                  1999
                                                                                        -------------------    ------------------
<S>                                                                                  <C>                      <C>
Cash flows from operating activities:
   Net loss                                                                                   $(3,835,501)          $(7,261,635)
    Adjustments to reconcile net loss to net cash used in operating activities:
      Depreciation and amortization                                                             1,488,889             1,343,420
      Provision for doubtful accounts                                                             325,716               905,706
      Amortization of discount on notes payable                                                         -               659,180
      Write-down of capitalized software costs                                                          -             1,847,288
      Amortization of deferred compensation on stock options issued for services                  191,964               314,417
      Increase (decrease) from changes in operating assets and liabilities:
          Accounts receivable                                                                    (631,469)           (1,407,032)
          Other assets                                                                             (4,137)             (166,572)
          Accounts payable, accrued liabilities and interest                                      486,969               597,703
      Discontinued operations - noncash charges and working capital changes                        72,639               320,652
                                                                                        -------------------    ------------------
                  Net cash used in operating activities                                        (1,904,930)           (2,846,873)
                                                                                        -------------------    ------------------

Cash flows from investing activities:
   Purchases of furniture, fixtures and equipment                                              (1,526,367)             (406,523)
   Proceeds received from maturity of certificate of deposit - restricted                               -                76,666
   Investing activities of discontinued operations                                                      -                30,000
                                                                                        -------------------    ------------------
                  Net cash used in investing activities                                        (1,526,367)             (299,857)
                                                                                        -------------------    ------------------

Cash flows from financing activities:
   Proceeds from note payable to related party                                                  1,300,000             4,200,000
   Proceeds from advance under strategic marketing agreement                                    1,751,183                     -
   Payment of long-term debt                                                                            -              (254,344)
   Payment of related party debt                                                                        -              (287,500)
   Payment of capital lease obligations                                                           (52,772)             (114,577)
   Proceeds from exercise of common stock warrants and options                                  3,311,825                 5,000
                                                                                        -------------------    ------------------
                  Net cash provided by financing activities                                     6,310,236             3,548,579
                                                                                        -------------------    ------------------

Increase in cash and cash equivalents                                                           2,878,939               401,849

Cash and cash equivalents at beginning of period                                                2,996,004             1,368,927
                                                                                        -------------------    ------------------

Cash and cash equivalents at end of period                                                    $ 5,874,943           $ 1,770,776
                                                                                        ===================    ==================

Cash and cash equivalents at end of period:
   Continuing operations                                                                      $ 5,757,030           $ 1,712,200
   Discontinued operations                                                                        117,913                58,576
                                                                                        -------------------    ------------------
      Total cash and cash equivalents at end of period                                        $ 5,874,943           $ 1,770,776
                                                                                        ===================    ==================

Supplemental schedule of non-cash investing and financing activities:

   Reclassification of common stock to be issued to mezzanine                                  $1,397,973                    -
   Reclassification of Class F redeemable preferred stock from mezzanine                       $2,338,785           $1,310,851
   Warrants issued in connection with a standby letter of credit                                        -             $735,720
   Equipment acquired under capital lease obligations                                                   -           $1,654,653
   Stock options issued for services                                                              $54,902             $237,351
   Sale of assets of discontinued operations for note receivable                                        -              $35,000
</TABLE>


The accompanying notes are an integral part of the accompanying financial
statements




                                       4
<PAGE>


                       I-LINK INCORPORATED AND SUBSIDIAIRES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                   -----------

Note 1 - Description of Business, Principles of Consolidation and Liquidity

The consolidated financial statements include the accounts of I-Link
Incorporated and its subsidiaries (the "Company"). The Company is an integrated
voice and data communications company focused on simplifying the delivery of
"Unified Communication." Unified Communication is the integration of traditional
telecommunications with new data IP (Internet Protocol) communications systems
with the effect of simplifying communications, increasing communication
capabilities and lowering overall communication costs. Unified Communication
platforms integrate telecommunication, mobile communication, paging,
voice-over-IP (VoIP), fax and Internet technologies. Through its wholly owned
subsidiaries I-Link Communications, Inc., and I-Link Systems, Inc., the Company
provides enhanced telecommunications services on a wholesale and retail basis.
Through its wholly-owned subsidiaries MiBridge, Inc., and ViaNet Technologies
Ltd., the Company undertakes the research and development of new
telecommunications services, products, and technologies, and the licensing of
certain of these products and technologies to other telecommunications
companies.

All significant intercompany accounts and transactions have been eliminated in
consolidation.

On March 23, 1998, the Company's Board of Directors approved a plan to dispose
of the Company's medical services businesses in order to focus its efforts on
the sale of telecommunication services and technology licensing. The Company has
sold or intends to sell all of the assets of the medical services subsidiaries,
with the proceeds being used to satisfy outstanding obligations of the medical
services subsidiaries. During 1998, the Company received $310,000 from the sale
of assets from the medical service subsidiaries. In January 1999, the Company
sold additional assets for $15,000 and a note receivable of $35,000. In April
2000, the Company completed the sale of certain non-operating assets located in
China, which had experienced unexpected delays in disposal. As of March 31,
2000, there were no revenue generating activities remaining from the medical
services operations. On-going administrative costs primarily consist of fees
associated with collecting outstanding accounts receivable. These anticipated
costs have been accrued for as part of management's best estimate of the
expected ultimate loss on disposal. The results of the medical services
operations have been classified as discontinued operations for all periods
presented in the Consolidated Statements of Operations. The assets and
liabilities of the discontinued operations have been classified in the
Consolidated Balance Sheets as "Net liabilities of discontinued operations".
Discontinued operations have also been segregated for all periods presented in
the Consolidated Statements of Cash Flows.

The interim financial data are unaudited; however, in the opinion of the
management of the Company, the interim data includes all adjustments, consisting
only of normal recurring adjustments, necessary for a fair presentation of (a)
the results of operations for the three-month periods ended March 31, 2000 and
1999, (b) the financial position at March 31, 2000, and (c) cash flows for the
three-month periods ended March 31, 2000 and 1999. The year-end balance sheet
was derived from audited financial statements, but does not include all
disclosures required by generally accepted accounting principles. The financial
statements should be read in conjunction with the Company's annual report on
Form 10-K for the year ended December 31, 1999.

The results of operations for the three-month period ended March 31, 2000 are
not necessarily indicative of those to be expected for the entire year.

The Company incurred a net loss from continuing operations of $3,835,501 for the
three-month period ended March 31, 2000, and as of March 31, 2000 had an
accumulated deficit of $113,985,805 and negative working capital of $1,585,583.
The Company anticipates that revenues generated from its continuing operations
will not be sufficient during 2000 to fund ongoing operations, the continued
expansion of its private telecommunications network facilities, development and
manufacturing of its Indavo product and anticipated growth in subscriber base.

In order to provide for capital needs, the Company entered into two agreements
subsequent to March 31, 2000, namely a line of credit agreement with Winter
Harbor and a strategic alliance with Red Cube Group (See Note 10).

While the Company believes that the aforementioned sources of funds combined
with ongoing revenues and other available sources of financing will be
sufficient to fund its operations in 2000, the Company anticipates that
additional funds will be necessary after such time to fund its operations and
finance the planned expansion of the Company's business communications services,
product development and manufacturing, and to discharge the financial
obligations of the




                                       5
<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  -----------

Note 1 - Description  of Business,  Principles of Consolidation  and Liquidity,
continued

Company.  The  availability  of such  funds  will  depend on  prevailing  market
conditions,  interest rates, and financial position and results of operations of
the Company. There can be no assurance that such funds will be available,  or if
available  that they will be on terms and  conditions  favorable to the Company.
Furthermore,  the Company may need to raise funds prior to 2001 if, for example,
the Company  accelerates the expansion of its network,  pursues  acquisitions or
experiences operating losses that exceed our current expectation.


Note 2 - Summary of Significant Accounting Policies

Net loss per share

Basic earnings per share is computed based on the weighted average number of
common shares outstanding during the period. Options, warrants, convertible
preferred stock and convertible debt are included in the calculation of diluted
earnings per share, except when their effect would be anti-dilutive. As the
Company had a net loss from continuing operations for the three-month periods
ending March 31, 2000 and 1999, basic and diluted loss per share are the same.


Note 3 - Discontinued Operations

Net assets of the Company's discontinued operations (excluding intercompany
balances which have been eliminated against the net equity of the discontinued
operations) are as follows:

<TABLE>
<CAPTION>
                                                                  March 31, 2000         December 31,
                                                                    (Unaudited)              1999
                                                                 ------------------     ----------------
<S>                                                         <C>                       <C>
        Assets:
          Current assets:
            Cash and cash equivalents                                 $   117,913          $     45,274
            Accounts receivable                                           289,725               391,590
            Inventory                                                     555,291               555,291
            Other                                                          33,233                33,233
                                                                 ------------------     ----------------
              Total current assets                                        996,162             1,025,388

          Furniture, fixtures and equipment, net                           37,850                37,850
          Other non-current assets                                            854                   854
                                                                 ------------------     ----------------
              Total assets                                              1,034,866             1,064,092
                                                                 ------------------     ----------------

        Liabilities:
          Current liabilities:
            Accounts payable and accrued liabilities                      875,833               905,060
            Notes payable                                                 241,662               141,661
                                                                 ------------------     ----------------
              Total current liabilities                                 1,117,495             1,046,721
                                                                 ------------------     ----------------

          Note Payable                                                          -               100,000
                                                                 ------------------     ----------------

        Net liabilities of discontinued operations                     $  (82,629)          $   (82,629)
                                                                 ==================     ================
</TABLE>

The net liabilities of the discontinued operations as of March 31, 2000 and
December 31, 1999 are shown as a current liability in the Consolidated Balance
Sheets as it is anticipated that the disposal of the medical services remaining
assets will be completed by the third quarter of 2000. Revenues of the
discontinued operations were $0 and $130,623 for the three-month periods ending
March 31, 2000 and 1999, respectively.




                                       6
<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  -----------


Note 4 - Capital Financing

In March 2000, the Company entered into a new lease facility providing for
equipment purchases of up to $5,000,000. The equipment will be used in expanding
the Company's IP network. The lease agreement requires monthly payments over the
three-year term. As of March 31, 2000, the Company had not purchased any
equipment under the lease facility.


Note 5 - Income Taxes

The Company recognized no income tax benefit from the losses generated in 2000
and 1999 because of the uncertainty of the realization of the related deferred
tax asset.


Note 6 - Stockholder's Equity and Redeemable Common Stock to be Issued

On March 10, 2000 the Company and JNC Opportunity Fund, Ltd. ("JNC") entered
into a settlement and release agreement relating to certain litigation with
respect to shares of Series F Preferred stock then held by JNC. The shares of
Series F Preferred stock then held by JNC were convertible into 1,104,972 shares
of common stock under the original agreement with JNC prior to the commencement
of the litigation. On March 10, 2000, the Company issued 531,968 shares of
common stock to JNC pursuant to the settlement agreement in cancellation of the
Series F shares then held by JNC. The balance of the shares required to be
issued pursuant to the settlement agreement will need to be registered for
resale under the Securities Act of 1933, as amended, and will require
shareholder approval at a special meeting of the shareholders scheduled to be
held on May 23, 2000. Due to the delay in issuance of the shares required to be
issued pursuant to the settlement agreement until shareholder approval is
received and the related common shares are registered, the Company agreed to
issue "Additional Shares" of common stock in an amount equal to 790,000 times
 .0825 times a fraction the numerator of which is the number of days from
February 1, 2000 to the date such Additional Shares are actually issued, and the
denominator of which is 360. In addition to the "Additional Shares", the Company
is subject to other late fees to be paid in common shares (the "Late Shares") in
the event the additional shares are not issued by May 24, 2000. Further, if the
Company fails to deliver any of the above shares by May 24, 2000, the Company
must issue additional Late Shares ("Additional Late Shares"). In the event that
the common shares are not issued by May 24, 2000 (or June 28, 2000 in the event
the Company has received a registration comment letter related to the
registration of such shares prior to May 24, 2000), upon written notice from
JNC, the Company would be required to pay JNC (in lieu of delivering the shares)
the amount determined by multiplying the higher of the average closing share
price of the common stock for the ten trading day period ending on the deadline
(May 24 or June 28, 2000 as applicable) or the notice date by the number of
undelivered shares.

The issuance of 87,477 shares representing dividends associated with the Series
F stock have been recorded in the Company's financial statements as dividends
paid and 129,519 shares have been recorded as a settlement payable (included in
accrued liabilities) and settlement expense. As of March 31, 2000, the Company
has also recorded interest expense and interest payable (included in accrued
liabilities) of $114,062 representing the common stock issuable as Additional
Shares, Late Shares and Additional Late Shares (10,863). The settlement and
interest payables and expense were determined by the respective shares issuable
as of March 31, 2000, multiplied by the market price of the Company's common
stock on March 31, 2000.

Because of the possibility that the Company may have to redeem the common stock
yet to be issued as discussed above, the common stock to be issued is presented
as a separate line item above stockholder's deficit.


Note 7 - Stock-based Compensation Plans

During the three months ended March 31, 2000 the Company issued approximately
4,700,000 options to purchase common shares to employees of the Company at
prices ranging from $2.75 to $8.75. Of the options granted, 2,550,000 were to
executives of the Company, of which 2,050,000 are subject to shareholder
approval at the next annual meeting. During the same three months, approximately
840,000 options to purchase common shares were exercised.




                                      7
<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  -----------


Note 8 - Purchase Commitments

The Company has commitments to purchase long-distance telecommunications
capacity on lines from a national provider in order to originate and/or
terminate long-distance telephone calls in certain geographic areas outside of
the Company's dedicated telecommunications network. The Company's minimum
monthly commitment is approximately $550,000. The agreement is effective through
May 2000. Failure to achieve the minimum will require shortfall payments by the
Company equal to 50% of the remaining monthly minimum usage amounts.

In January 1999, the Company entered into an agreement with a national carrier
to lease local access spans. The three-year agreement includes minimum usage
commitments of $1,512,000 during the first year and $2,160,000 in the second and
third years. If the Company were to terminate the agreement early, it would be
required to pay 25 percent of any remaining second and third year minimum
monthly usage requirements.

In December 1999, the Company entered into an agreement with a national carrier
to provide long-distance capacity in order to originate and/or terminate
long-distance telephone calls in certain geographic areas outside of the
Company's dedicated telecommunications network. The eighteen-month agreement
includes minimum monthly usage commitments of $250,000 beginning in the sixth
month of the agreement. Either party may terminate the agreement with 90 days
notice.


Note 9- Segment of Business Reporting

Segment of business reporting is based upon the "management" approach as defined
in SFAS 131. The management approach designates the internal organization that
is used by management for making operating decisions and assessing performance
as the source of the Company's reportable segments. Based on the management
approach, the Company's three reportable segments are as follows:

o    Telecommunications services - includes long-distance toll services and
     enhanced calling features such as V-Link. The telecommunications services
     products are marketed primarily to residential and small business
     customers.

o    Marketing services - includes training and promotional materials to
     independent sales representatives (IRs) in the network marketing sales
     channel. Additionally, revenues are generated from registration fees paid
     by IRs to attend regional and national sales conferences. This segment
     ceased operation in February 2000.

o    Technology licensing and development - provides research and development to
     enhance the Company's product and technology offerings. Products developed
     by this segment include V-Link, Indavo, and other proprietary technology.
     The Company licenses certain developed technology to third party users,
     such as Lucent, Brooktrout and others.

There are no intersegment revenues. The Company's business is conducted
principally in the U.S.; foreign operations are not material. The table below
presents information about revenues from external customers and net loss for the
three-month periods ended March 31, 2000 and 1999. There has been no material
change in segment assets from the amounts reported in the Company's annual
report on Form 10-K for the year ended December 31, 1999.




                                       8


<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  -----------


Note 9- Segment of Business Reporting, continued

<TABLE>
<CAPTION>
                                                                               For the Three             For the Three
                                                                                Months Ended              Months Ended
                                                                               March 31, 2000            March 31, 1999
                                                                            ---------------------     ---------------------
<S>                                                                      <C>                        <C>
Revenues from external customers:
     Telecommunications services                                                     $5,287,000               $ 6,183,000
     Marketing services                                                                 464,000                   760,000
     Technology licensing and developing                                              4,907,000                   294,000
                                                                            ---------------------     ---------------------

     Total revenues from external customers for reportable segments                 $10,658,000               $ 7,237,000
                                                                            =====================     =====================

Segment income ( loss):
     Telecommunications services                                                    $(2,229,000)               $  316,000
     Marketing services                                                                 (96,000)                 (469,000)
     Technology licensing and developing                                              3,662,000                  (422,000)
                                                                            ---------------------     ---------------------

     Total segment loss for reportable segments                                       1,337,000                  (575,000)

     Unallocated non-cash amounts in consolidated net loss:
         Amortization of discount on notes payable                                            -                  (659,000)
         Settlement expense                                                          (1,360,000)
         Write-down of capitalized software costs                                             -                (1,847,000)
         Amortization of deferred compensation on stock options issued
            for services                                                               (192,000)                 (314,000)
         Amortization of intangible assets                                             (719,000)                 (723,000)
     Other corporate expenses                                                        (2,902,000)               (2,794,000)
     Loss from discontinued operations                                                        -                  (350,000)
                                                                            ---------------------     ---------------------
                                                                                    $(3,836,000)             $ (7,262,000)
                                                                            =====================     =====================
</TABLE>

Telecommunication services revenues during the first quarter of 2000 of
$1,993,000 were from one customer.


Note 10 - Subsequent Events

Strategic Alliance with Red Cube Group

On May 9, 2000, the Company and Red Cube Group, a leading international provider
of Internet Protocol (IP) Telephony and enhanced Web-based communications
services based in Zurich Switzerland, announced an alliance to offer global,
enhanced IP communications to the customers of each of the two companies.

Under the terms of the agreement, Red Cube Group will license I-Link's IP
Telephony technology, standardize on I-Link's software-based platform Softswitch
Plus(TM) network and deploy it throughout its existing networks in Europe and
other parts of the world. In addition, the two companies will interconnect their
IP Telephony networks, creating a single, unified network, giving customers from
both companies global access to enhanced IP services.

Red Cube Group, upon signing of the agreement, paid the Company $10,000,000 that
consisted of a $7,500,000 licensing fee and $2,500,000 for consulting services.
The Company and Red Cube Group are obligated to use their best commercially
reasonable efforts to complete certain milestones defined in the agreement and
to negotiate in good faith a revenue sharing agreement by June 23, 2000. In the
event the Companies cannot reach agreement on the revenue sharing agreement, the




                                       9
<PAGE>


                      I-LINK INCORPORATED AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  -----------

Note 10 - Subsequent Events, continued

agreement  with Red Cube may unwind and the Company would be liable to repay any
monies  received from Red Cube Group up to that date.  Red Cube Group is further
obligated to pay to the Company an additional  $10,000,000 for prepaid  services
prior to July 30, 2000 if the Company has substantially completed implementation
of I-Link network gateways in Europe as defined in the agreement.

Line of credit with Winter Harbor

On April 13, 2000, Winter Harbor, LLC, agreed to provide I-Link with a line of
credit of up to an aggregate amount of $15,000,000 (with interest at 12.5% per
annum). By its terms, this commitment was to expire on the earlier of April 12,
2001 or the date I-Link received net cash proceeds of not less than $15,000,000
pursuant to one or more additional financings or technology sales, as well as
licensing or consulting agreements outside the normal and historical course of
business. The $15,000,000 aggregate commitment was reduced by $2,600,000 (plus
accrued interest at 8% per annum) of which $1,300,000 was advanced to I-Link in
the first quarter of 2000 and $1,300,000 in the second quarter prior to April
13, 2000 by Winter Harbor and interest accruing on any other advances under such
commitment. In addition, any net cash proceeds received by I-Link in the future
from additional financings or technology sales as well as licensing or
consulting agreements outside the normal and historical course of business
reduce the aggregate commitment. Amounts outstanding under the loan were due and
payable no later than April 12, 2001. As part of this agreement, I-Link agreed
to use its best effort to consummate as soon as possible one or more additional
financings, technology sales or licensing or consulting agreements and to repay
amounts outstanding under the loan with any net cash proceeds received by it
from any such transaction. On May 12, 2000, the Company repaid borrowings under
the line of $2,600,000 plus interest (from proceeds received from the Red Cube
agreement) and terminated the line of credit, thus avoiding any future issuance
of warrants that would have been issuable had the Company kept the line of
credit open after May 15, 2000.




                                       10
<PAGE>


Item 2-Management's Discussion and Analysis and Results of Operations

The following discussion should be read in conjunction with the information
contained in the financial statements of the Company and the notes thereto
appearing elsewhere herein and in conjunction with the Management's Discussion
and Analysis set forth in the Company's Form 10-K for the year ended December
31, 1999.

Forward Looking Information

This report contains certain forward-looking statements and information relating
to the Company that are based on the beliefs of management as well as
assumptions made by and information currently available to management. When used
in this document, the words "anticipate," "may," "will," "believe," "estimate,"
"expect," "plan," and "intended" and similar expressions, as they relate to the
Company or its management, are intended to identify forward-looking statements.
Such statements reflect the current view of the Company respecting future events
and are subject to certain risks and uncertainties as noted below. Should one or
more of these risks or uncertainties materialize, or should underlying
assumptions prove incorrect, actual results may vary materially from those
described herein as anticipated, believed, estimated, expected or intended.

Although the Company believes that its expectations are based on reasonable
assumptions, it can give no assurance that its expectations will be achieved.
Among many factors that could cause actual results to differ materially from the
forward looking statements herein include, without limitation, the following:
the Company's ability to finance and manage expected rapid growth; the impact of
competitive services and pricing; the Company's ongoing relationship with its
long distance carriers and vendors; dependence upon key personnel; subscriber
attrition; the adoption of new, or changes in, accounting policies, litigation,
federal and state governmental regulation of the long distance
telecommunications and internet industries; the Company's ability to maintain,
operate and upgrade its information systems network; the Company's success in
further expanding its dedicated IP telecommunications network; the existence of
demand for and acceptance of the Company's technology, products and services; as
well as other risks referenced from time to time in the Company's filings with
the SEC. The Company undertakes no obligation and does not intend to update,
revise or otherwise publicly release any revisions to these forward-looking
statements to reflect events or circumstances after the date hereof or to
reflect the occurrence of unanticipated events.

Operations

In January 1997, I-Link Incorporated (the "Company") acquired I-Link
Communications ("ILC"); in August 1997, the Company acquired MiBridge, Inc.; and
in the first quarter of 1998 the Company formed ViaNet Technologies, Ltd.
("ViaNet"). In March 1998, the Company made the decision to dispose of the
operations of the subsidiaries of the Company operating in the medical services
industry in order to concentrate on its telecommunications and technology
sectors. Accordingly, medical services operations during the three-month periods
ending March 31, 2000 and 1999 have been reported as discontinued operations.

I-Link Incorporated (the "Company") is an integrated voice and data
communications company focused on simplifying the delivery of "Unified
Communication." Unified Communication is the integration of traditional
telecommunications with new data IP (Internet Protocol) communications systems
with the effect of simplifying communications, increasing communication
capabilities and lowering overall communication costs. Unified Communication
platforms integrate telecommunication, mobile communication, paging,
voice-over-IP (VoIP) and Internet technologies. Through its wholly owned
subsidiaries I-Link Communications, Inc., and I-Link Systems, Inc., the Company
provides enhanced telecommunications services on a wholesale and retail basis.
Through its wholly-owned subsidiaries MiBridge, Inc., and ViaNet Technologies
Ltd., the Company undertakes the research and development of new
telecommunications services, products, and technologies, and the licensing of
certain of these products and technologies to other telecommunications
companies. I-Link is a leader in the delivery of unified communications as a
result of six core technology offerings: I-Link's Intranet, Softswitch Plus(TM),
GateLink(TM), V-Link(TM), Indavo(TM), and I-Link TalkFree.




                                       11
<PAGE>


Prior to February 15, 2000 and as of December 31, 1999, the Company's
telecommunication and marketing service revenues were primarily dependent upon
the sales efforts of independent representatives (IRs) functioning within a
Network Marketing channel of distribution which targets residential and small
businesses in the United States. These revenue sources depended directly upon
the efforts of IRs. IRs personally solicited potential individual and business
customers via one to one sales presentations wherein customers sign order forms
for I-Link telecommunication products and services (telecommunication service
revenues). Growth in revenue for both telecommunications and marketing services
required an increase in the productivity of IRs and/or growth in the total
number of IRs.

On February 15, 2000, the Company signed a strategic marketing and channel
agreement with Big Planet, a wholly owned subsidiary of Nu Skin Enterprises,
Inc. Under terms of the agreement, I-Link's independent network marketing sales
force (the IR's) transitioned to Big Planet, and Big Planet was granted the
exclusive worldwide rights to market and sell I-Link's products and services
through the Network Marketing (sometimes referred to as "Multi-Level") sales
channel to residential and small business users. Other I-Link sales channels
into the residential, small business, and other markets are unaffected by the
agreement with Big Planet. The result of the agreement with Big Planet is that
the Network Marketing channel became part of I-Link's wholesale distribution
channel.

On May 9, 2000, the Company and Red Cube Group, a leading international provider
of Internet Protocol (IP) Telephony and enhanced Web-based communications
services, announced an alliance to offer global, enhanced IP communications to
the customers of each of the two companies. Under the terms of the agreement,
Red Cube Group will license I-Link's IP Telephony technology, standardize on
I-Link's software-based Softswitch Plus(TM) network platform and deploy it
throughout its existing networks in Europe and other parts of the world. In
addition, the two companies will interconnect their IP Telephony networks,
creating a single, unified network, giving customers from both companies global
access to enhanced IP services. As part of a longer-term agreement, the two
companies will also administer ongoing revenue sharing. (See more detailed
discussion of this agreement in the "Current Position/Future Requirements"
section below).

During the first quarter of 2000, the Company began limited commercial
deployment of its Indavo (Integrated Data and Voice) communications services
gateway product (development name "C4" (Customer Communications Control
Center)). The initial device called Indavo V6 provides small office, home office
and small business, including branch office and remote office customers, the
capacity of up to six simultaneous voice and fax lines using any data service
over network facilities that are already available to their homes or offices
today. Indavo also provides access to I-Link's other enhanced services,
including voice mail, fax, paging, e-mail, conference calling and
follow-me-anywhere One-Number service. Indavo installations include both
stand-alone and customer phone system integrated service configurations. Indavo
devices and services are being marketed and deployed through both wholesale and
retail channels utilizing both general Internet access and fully managed access
facilities.

Liquidity and Capital Resources

Cash and cash equivalents as of March 31, 2000 were $5,757,030, short-term
certificates of deposits were $53,980 and the working capital deficit was
$1,585,583. Cash used by operating activities during the three-month period
ended March 31, 2000 was $1,904,930 as compared to $2,846,873 during the same
period ended March 31, 1999. The decrease in cash used in 2000 was primarily
due: (1) a decrease in cash used of $579,251 associated with timing of
collections and payments related to accounts receivable, other assets, accounts
payable and accrued expenses, and (2) a decrease of $362,692 in the Company's
net loss after allowance for non-cash expenses.

Net cash used by investing activities in the three-month period ended March 31,
2000 was $1,526,367 as compared to net cash used of $299,857 in the same period
ended March 31, 1999. Cash used by investing activities in 2000 was attributable
to the purchase of furniture, fixtures and equipment. In the first three months
of 1999, cash used by investing activities was attributable to the purchase of
furniture, fixtures and equipment of $406,523, offset by $30,000 received from
the sale of certain assets from discontinued operations and the maturity of
certificates of deposits in the amount of $76,666.

Financing activities provided net cash of $6,310,236 in the first three months
of 2000 as compared to cash provided of $3,548,579 in the same period of 1999.
Cash provided in 2000 included proceeds of $1,300,000 from note payable to
related party, $3,311,823 in net proceeds from exercises of common stock
warrants and options and a $1,751,183 advance received




                                       12
<PAGE>


under the strategic marketing and channel agreement with Big Planet (to be
repaid in second quarter of 2000). Repayments of $52,770 on capital lease
obligations from continuing operations offset these proceeds. During the same
three months in 1999, cash provided by financing activities included $4,200,000
in proceeds from issuance of short-term debt and warrants and $5,000 in net
proceeds from exercises of common stock warrants and options which sources were
offset by repayments of $656,421 on long-term debt, notes payable and capital
lease obligations from continuing operations.

The Company incurred a net loss from continuing operations of $3,835,501 for the
first three months of 2000, and as of March 31, 2000 had an accumulated deficit
of $113,985,805. Revenue generated from continuing operations will not be
sufficient during the remainder of 2000 to fund the Company's operations or
continued expansion of its private telecommunications network facilities and
anticipated growth in subscriber base. The Company has entered into additional
financing arrangements as described below in order to obtain the additional
funds required for its continuing operations in 2000.

Current Position/Future Requirements

During the first quarter of 2000 revenue from continuing operations increased
$2,862,112 (35.3%) from the fourth quarter of 1999 as shown below:

<TABLE>
<CAPTION>

                                                     Three Months Ended               Increase         % Increase
                                                 12/31/99            3/31/00         (Decrease)         (Decrease)
<S>                                         <C>                 <C>               <C>                 <C>
Telecommunications services                        $7,044,799        $5,287,208     $(1,757,591)          (24.9%)
Marketing services                                    447,869           464,354          16,485             3.7%
Technology licensing and  development                 604,385         4,506,500       3,902,115           645.6%
Other                                                       -           701,103         701,103            n/a
Net operating revenue                              $8,097,053       $10,959,165      $2,862,112            35.3%
                                              ================    ==============    ==============
</TABLE>
- --------------------------------------------------------------------------------

The decrease in telecommunications services was a direct result of an agreement
with Big Planet effective February 15, 2000. Prior to February 15, 2000, the
Company's telecommunication services revenues were primarily dependent upon the
sales efforts of independent representatives (IRs) functioning within a Network
Marketing channel of distribution which targeted residential users and small
businesses in the United States. These revenue sources were recorded at retail.
Under terms of the agreement, I-Link's independent network marketing sales force
(the IR's) transitioned to Big Planet. A substantial decrease in
telecommunication services revenues for the quarter ended March 31, 2000 was the
financial impact as the Company migrated from retail sales to sell its services
to the same subscribers through Big Planet at wholesale prices. The reduction in
telecommunications service revenues is partially offset by a reduction in
commissions paid to IRs related to telecommunication services revenues.

Marketing services revenue was comparable during the periods presented. However,
due to the Company's transitioning of this network marketing channel to Big
Planet in February 2000, marketing service revenues ceased in February 2000.

Technology licensing and development revenue increased in the first quarter of
2000. During the first quarter, the Company's increase in these revenues was
primarily related with two licensing agreements that resulted in revenues of
nearly $4,000,000. The Company did not have agreements of this magnitude in the
past, nor does the Company anticipate contracts of this magnitude in the near
future. Revenue from this source will vary from quarter to quarter based on
timing of technology licensing and development projects.

Other revenues in the first quarter of 2000 represent revenues from two new
sources, namely: (1) royalties of $400,000 receivable from the sale of Indavo
units through a distributor of the Company; and (2) revenues of $301,103
relating to services performed for Big Planet as part of the transitioning of
the network marketing channel.




                                       13
<PAGE>


The Company anticipates improved cash flow in the remainder of 2000 primarily
from the following sources:

o  Up to $20,000,000 in licensing fees, consulting services and prepaid
   services associated with an agreement between Red Cube Group and the
   Company in May 2000 (see discussion below).
o  Anticipated increase in monthly recurring subscription revenues from
   marketing of Indavo product.
o  Anticipated revenues from its Gatelink product offering commencing in the
   second quarter of 2000.
o  The affiliation  with Big Planet  effective  February 15, 2000 is anticipated
   to have a positive  overall  financial impact in the long-term to the Company
   by increasing revenues, reducing expenses and increasing profit margins
   through customer growth.

The Company anticipates that in preparation for continued market penetration and
deployment of I-Link products, cash requirements for operations and the
continued development and marketing of I-Link services will be at increasingly
higher levels than experienced in the first quarter of 2000.

Since December 31, 1999, the Company entered into four agreements as follow:

o  On May 9, 2000, the Company and Red Cube Group, a leading international
   provider of Internet Protocol (IP) Telephony and enhanced Web-based
   communications services, announced an alliance to offer global, enhanced IP
   communications to the customers of each of the two companies. Red Cube Group,
   upon signing of the agreement, paid the Company $10,000,000 that consisted of
   a $7,500,000 licensing fee and $2,500,000 for consulting services. The
   Company and Red Cube Group are obligated to use their best commercially
   reasonable efforts to complete certain milestones defined in the agreement
   and to negotiate in good faith a revenue sharing agreement by June 23, 2000.
   In the event the Companies cannot reach agreement on the revenue sharing
   agreement, the agreement with Red Cube may unwind and the Company would be
   liable to repay any monies received from Red Cube Group up to that date. Red
   Cube Group is further obligated to pay to the Company an additional
   $10,000,000 for prepaid services prior to July 30, 2000 if the Company has
   substantially completed implementation of I-Link network gateways in Europe
   as defined in the agreement.
o  On April 13, 2000, Winter Harbor, LLC, agreed to provide I-Link with a line
   of credit of up to an aggregate amount of $15,000,000. This commitment
   expired on the earlier of April 12, 2001 or the date I-Link has received
   net cash proceeds of not less than $15,000,000 pursuant to one or more
   additional financings or technology sales, as well as licensing or consulting
   agreements outside the normal and historical course of business. On
   May 12, 2000 the Company repaid borrowings under the line of $2,600,000 plus
   interest (from proceeds received from the Red Cube Agreement) and terminated
   the line of credit, thus avoiding any future issuance of warrants that would
   have been issuable had the Company kept the line of credit open after
   May 15, 2000.
o  On February 25, 2000, the Company obtained a leasing arrangement for certain
   network equipment up to $5,000,000 dollars.
o  The due date of the Company's existing obligation to Winter Harbor in the
   amount of $7,768,000 and accrued interest of $1,345,801 as of
   December 31, 1999, which was due April 15, 2000, was extended to
   April 15, 2001.


While the Company believes that the aforementioned sources of funds will be
sufficient to fund its operations in 2000, the Company anticipates that
additional funds will be necessary after such time to fund its operations and
finance the planned expansion of the Company's business communications services,
product development and manufacturing, and to discharge the financial
obligations of the Company. The availability of such funds will depend on
prevailing market conditions, interest rates, and the financial position and
results of operations of the Company. There can be no assurance that such funds
will be available or if available that they will be on terms and conditions
favorable to the Company. Furthermore, the Company may need to raise funds prior
to 2001 if, for example, the Company accelerates the expansion of its network
and services, pursue acquisitions or experience operating losses that exceed our
current expectations.




                                       14
<PAGE>


 Three-Month Period Ended March 31, 2000 Compared to Three-Month Period Ended
                                 March 31, 1999

In March 1998, the Company made the decision to dispose of the operations of the
subsidiaries of the Company operating in the medical services industry in order
to concentrate on its telecommunications and technology sectors. Accordingly,
medical services operations during the three-month periods ending March 31, 2000
and 1999 have been reported as discontinued operations.

Revenues

Telecommunications services revenue decreased $895,490 to $5,287,208 in the
first quarter of 2000 as compared to $6,182,698 in the first quarter of 1999.
The decrease is a direct result of agreement with Big Planet effective February
15, 2000. Prior to February 15, 2000, the Company's telecommunication services
revenues were primarily dependent upon the sales efforts of independent
representatives (IRs) functioning within a Network Marketing channel of
distribution. These revenue sources were recorded at retail. Under terms of the
agreement, I-Link's independent network marketing sales force (the IR's)
transitioned to Big Planet. A substantial decrease in telecommunication services
revenues for the quarter ended March 31, 2000 was the financial impact as the
Company sells its services to the same subscribers but through Big Planet at
wholesale prices

Marketing services revenue, which includes revenues recognized from independent
representatives for promotional and presentation materials, national conference
fees and various product sales decreased $295,518 to $464,354 in the first
quarter of 2000 as compared to $759,872 in the first quarter of 1999. The
decrease was primarily a result of transition of this network-marketing channel
to Big Planet in February 2000, which with such transition, marketing service
revenues ceased.

Technology licensing and development revenue increased $4,212,084 to $4,506,500
in the first quarter of 2000 as compared to $294,416 in the first quarter of
1999. These revenues are from the licensing and development of technology
through MiBridge, Inc. and are due to increased acceptance of its products in
the market place. During the first quarter, the Company's increase in these
revenues was primarily related with two licensing agreements that resulted in
revenues of nearly $4,000,000. The Company did not have agreements of this
magnitude in the past, nor does it anticipate such contracts in the near future.
Revenue from this source will vary from quarter to quarter based on timing of
technology licensing and development projects.

Other revenues in the first quarter of 2000 represent revenues from two new
sources, namely: (1) royalties of $400,000 receivable from the sale of Indavo
units through a distributor of the Company; and (2) revenues of $301,103
relating to services performed for Big Planet as part of the transitioning of
the network marketing channel.


Operating costs and expenses

Telecommunications expenses increased $1,789,632 in the first quarter of 2000 to
$6,113,062 as compared to $4,323,430 for the same quarter of 1999. These
expenses include the costs related to the continuing development and deployment
of the Company's communication network and expenses related to the generation of
telecommunication service revenue. While telecommunication network expense is
directly related to telecommunication services revenues, the relationship is not
comparable with the same quarter in 1999 due to the transition to wholesale
rather than retail revenues as a result of the agreement with Big Planet
discussed above in telecommunication services revenue above.

Marketing service costs decreased $867,275 to $349,034 in the first quarter of
2000 as compared to $1,216,309 for the same quarter of 1999. The expenses relate
directly to the Company's marketing service revenue. Marketing service expenses
included commissions and the costs of providing promotional and presentation
materials, national and regional conventions and ongoing administrative support.
The decrease in expense is directly related to the transition of this network
marketing channel to Big Planet in February 2000, which resulted in the
cessation of marketing service revenues and accordingly the related expenses.




                                       15
<PAGE>


Selling, general and administrative expense increased $1,081,965 to $3,919,088
in the first quarter of 2000 as compared to $2,837,123 in the first quarter of
1999. The increase was primarily due to general increases in overhead and
personnel expenses associated with growing the Company's business.

The provision for doubtful accounts decreased $579,990 to $325,716 in the first
quarter of 2000 as compared to $905,706 in the same quarter of 1999. The
decrease is directly related to the transitioning of the network channel
subscribers to Big Planet in February 2000. With the transition, Big Planet
assumed the risk of collections from individual subscribers. Accordingly, the
Company continues to assess its risks of collections of accounts receivable, the
effect of which resulted in reduced provision for the three months ended March
31, 2000 as compared to the same period of 1999.

Depreciation and amortization increased $145,469 to $1,488,889 in the first
quarter of 2000 as compared to $1,343,420 in the first quarter of 1999. The
increase is due to increased depreciation on continuing acquisitions of
furniture, fixtures and equipment as well as an increase in amortization on
assets acquired through leases capitalized for accounting purposes.

Research and development increased $259,877 to $832,912 in the first quarter of
2000 as compared to $573,035 in 1999. The Company expects that expenditures for
research and development will continue at a comparable amount during the
remainder of 2000.

In the first quarter of 1999, the Company recorded a write-down of capitalized
software costs of $1,847,288. In early 1998 the Company contracted with an
outside consulting company to develop a billing and operations information
system. As of March 31, 1999 the Company had capitalized $2,284,574 in costs
associated with this in-process system development. The Company continually
evaluated the functionality and progress of the in-process system development.
In May 1999, the Company'smanagement and its Board of Directors concluded that
the new system would not significantly enhance the Company's existing billing
and information systems or meet its ultimate needs and accordingly did not
justify paying additional contracted expenses of approximately $1,000,000.
Negotiations to discontinue work under the contract were concluded in May 1999
with the consulting company forgoing any future payments on the project while
retaining amounts paid to date of $1,847,288. Accordingly the Company has
recorded a write-down on the in-process system development of $1,847,288.

Interest expense decreased $682,047 to $443,842 in the first quarter of 2000 as
compared to $1,125,889 in the same quarter of 1999. The net decrease is
primarily due amortization of debt discount and debt issuance costs (non-cash)
of $659,180 in the first quarter of 1999 for which there was no comparable
expense in the first quarter of 2000. The debt discount and debt issuance costs
in 1999 are related to warrants granted in connection with certain financing
arrangements entered into in 1999. The Company also incurred a decrease of
$22,867 in actual interest on notes payable in the first three months of 2000 as
compared to the same period in 1999.

Interest and other income increased $14,248 to $37,827 in the first quarter of
2000 as compared to $23,579 in the same quarter of 1999. The increase was
primarily due to an increase in average balance of cash on hand during 2000.

A settlement expense of $1,359,950 was recorded in the first three months of
2000. This expense is the result of an obligation to issue 129,519 shares of
common stock in exchange for certain trading restrictions imposed on JNC
Opportunity Fund Ltd. ("JNC") in relation to the common stock to be issued to
JNC pursuant to a settlement and release agreement entered into in February
2000. The settlement and release agreement settled certain litigation between
the Company and JNC over non-converted Series F preferred stock held by JNC.
There was no comparable expense in 1999. The amount of this expense is subject
to change in the future in relation to the changes in the market price of the
Company's common stock until such time as the common stock is issued or the
liability is paid in cash in the event the Company is unable to issue the common
stock.

The Company recorded a loss of $350,000 from discontinued operation in the first
three months of 1999. No such loss was recorded during the same period in 2000.




                                       16
<PAGE>


PART II - OTHER INFORMATION

Item 1 - Legal Proceedings

On March 10, 2000 the Company and JNC entered into a settlement and release
agreement relating to certain litigation with respect to shares of Series F
Preferred stock then held by JNC. The shares of Series F Preferred stock then
held by JNC were convertible into 1,104,972 shares of common stock under the
original agreement with JNC prior to the commencement of the litigation. On
March 10, 2000, the Company issued 531,968 shares of common stock to JNC
pursuant to the settlement agreement in cancellation of the Series F shares then
held by JNC. The balance of the shares required to be issued pursuant to the
settlement agreement will need to be registered for resale under the Securities
Act of 1933, as amended, and will require shareholder approval at a special
meeting of the shareholders scheduled to be held on May 23, 2000. Due to the
delay in issuance of the shares required to be issued pursuant to the settlement
agreement until shareholder approval is received and the related common shares
are registered, the Company agreed to issue "Additional Shares" of common stock
in an amount equal to 790,000 times .0825 times a fraction the numerator of
which is the number of days from February 1, 2000 to the date such Additional
Shares are actually issued, and the denominator of which is 360. In addition to
the "Additional Shares", the Company is subject to other late fees to be paid in
common shares (the "Late Shares") in the event the additional shares are not
issued by May 24, 2000. Further, if the Company fails to deliver any of the
above shares by May 24, 2000, the Company must issue additional Late Shares
("Additional Late Shares"). In the event that the common shares are not issued
by May 24, 2000 (or June 28, 2000 in the event the Company has received a
registration comment letter related to the registration of such shares prior to
May 24, 2000), upon written notice from JNC, the Company would be required to
pay JNC (in lieu of delivering the shares) the amount determined by multiplying
the higher of the average closing share price of the common stock for the ten
trading day period ending on the deadline (May 24 or June 28, 2000 as
applicable) or the notice date by the number of undelivered shares.

 The issuance of 87,477 shares representing dividends associated with the Series
F stock have been recorded in the Company's financial statements as dividends
paid and 129,519 shares have been recorded as a settlement payable (included in
accrued liabilities) and settlement expense. As of March 31, 2000, the Company
has also recorded interest expense and interest payable (included in accrued
liabilities) of $114,062 representing the common stock issuable as Additional
Shares, Late Shares and Additional Late Shares (10,863). The settlement and
interest payables and expense were determined by the respective shares issuable
as of March 31, 2000, multiplied by the market price of the Company's common
stock on March 31, 2000.

The Company is involved in litigation relating to claims arising out of its
operations in the normal course of business, none of which are expected,
individually or in the aggregate, to have a material adverse affect on the
Company.


Item 4 - Submission of Matters to a Vote of Security Holders

The Company held a special meeting of stockholders on February 11, 2000, at
which one proposal was considered and not passed by the stockholders:

The proposal voted upon was " to approve the issuance of a number of shares of
common stock equal to or greater than 20% of the number of share of common stock
outstanding immediately before the initial issuance of the Series F preferred
stock as shall be appropriate upon conversion of the remaining outstanding
shares of Series F preferred held by JNC Opportunity Fund Ltd."

The result of the voting was:

                  In favor                 3,248,635
                  Against                 18,309,359
                  Abstain                     25,135




                                       17
<PAGE>


Item 5 - Other Information

On May 9, 2000, the Company and Red Cube Group, a leading international provider
of Internet Protocol (IP) Telephony and enhanced Web-based communications
services based in Zurich Switzerland, announced an alliance to offer global,
enhanced IP communications to the customers of each of the two companies.

Under the terms of the agreement, Red Cube Group will license I-Link's IP
Telephony technology, standardize on I-Link's software-based platform Softswitch
Plus(TM) network and deploy it throughout its existing networks in Europe and
other parts of the world. In addition, the two companies will interconnect their
IP Telephony networks, creating a single, unified network, giving customers from
both companies global access to enhanced IP services.

Red Cube Group, upon signing of the agreement, paid the Company $10,000,000 that
consisted of a $7,500,000 licensing fee and $2,500,000 for consulting services.
The Company and Red Cube Group are obligated to use their best commercially
reasonable efforts to complete certain milestones defined in the agreement and
to negotiate in good faith a revenue sharing agreement by June 23, 2000. In the
event the Companies cannot reach agreement on the revenue sharing agreement, the
agreement with Red Cube may unwind and the Company would be liable to repay any
monies received from Red Cube Group up to that date. Red Cube Group is further
obligated to pay to the Company an additional $10,000,000 for prepaid services
prior to July 30, 2000 if the Company has substantially completed implementation
of I-Link network gateways in Europe as defined in the agreement.


Item 6(a) - Exhibits

Exhibit
Number   Item

10.1     Employment agreement with Dror Nahumi dated January 3, 2000
10.2     Employment agreement with David E. Hardy dated January 3, 2000
10.3     Employment agreement with John M. Ames dated January 3, 2000
10.4     Employment agreement with Alex Radulovic dated January 3, 2000
10.5     Form of Wholesale Service Provider and Distribution Agreement between
         the Company and Big Planet, Inc. dated February 1, 2000.
27       Financial data schedule.


Item 6(b) - Reports on Form 8-K

None




                                       18
<PAGE>


                                   SIGNATURES





Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunder duly authorized.




                                      I-Link Incorporated
                                     ---------------------
                                        (Registrant)




Date:   May 18, 2000                  By: /s/ John W. Edwards
                                         -------------------------
                                         John W. Edwards
                                         Chief Executive Officer


                                      By: /s/ John M. Ames
                                         -------------------------
                                         John M. Ames, CPA
                                         Chief Operating Officer and
                                         Acting Chief Financial Officer














                                       19

                                                                    Exhibit 10.1
                                                                    ------------
                               I-LINK INCORPORATED
                              EMPLOYMENT AGREEMENT
                             Dror Nahumi, President


         THIS  EMPLOYMENT  AGREEMENT  (the  "Agreement")  is entered into by and
between I-LINK  INCORPORATED,  a Florida corporation with its principal place of
business at 13751 South  Wadsworth Park Drive,  Suite 200, Salt Lake City,  Utah
84020 (the "Company"),  and DROR NAHUMI ("Employee"),  effective this 3rd day of
January, 2000;

                                    RECITALS

         WHEREAS,  the Company is in the business of  developing,  marketing and
providing telephony and communications technology, products and services; and

         WHEREAS,  Employee  has  acknowledged  skills  and  experience  in  the
managing all aspects of telephony and communications technology companies; and

         WHEREAS,  the  Company  desires  to retain the  benefit  of  Employee's
knowledge,  skills,  and  experience  and assure  itself of the ongoing right to
Employee's  services from and after the date hereof,  and is willing to do so on
the terms and conditions set forth in this Agreement; and

         WHEREAS,  Employee  is  willing  and  able to  render  services  to the
Company,  from and after the date hereof,  on the terms and conditions set forth
in this Agreement; and

                              A G R E E M E N T S

         NOW,  THEREFORE,  in  consideration  of the  premises  and  the  mutual
agreements,  provisions,  and covenants contained in this Agreement, the Company
and Employee hereby agree as follows:

         1.   Employment.
              ----------

              (a) Title and Duties of Employee.  Subject to all of the terms and
conditions herein provided,  the Company hereby employs Employee in the position
of President,  and Employee  hereby  accepts such  employment  with the Company.
Employee's duties shall consist of those generally associated with his title, as
well  as  those  duties  assigned  to him  from  time-to-time  by  the  Company,
consistent with Employee's position and qualifications and the best interests of
the Company.  Specifically,  Employee shall be employed to manage the operations
of the Company and its wholly-owned subsidiaries. Employee shall at all times be
subject to and shall observe and carry out such reasonable  rules,  regulations,
policies,  directions,  and restrictions as may be established from time-to-time
by the  Company.


<PAGE>


Employee  agrees that the Company shall be entitled,  at its option and cost, to
obtain "key man" life  insurance on Employee,  and that  Employee will submit to
such  reasonable  physical  examinations  as  may be  required  to  obtain  such
insurance.

              (b) Performance.  Throughout the Employment  Term,  Employee shall
devote his full business  time,  attention,  knowledge,  and skills,  faithfully
diligently,  and to the best of his ability,  to the active  performance  of his
duties and responsibilities  hereunder,  and do such traveling as may reasonably
be   required  in   connection   with  the   performance   of  such  duties  and
responsibilities.

         2.   Term of  Employment.  Unless  terminated  as  provided  in Section
5 hereof,  the term of this Agreement  shall be for a period of three (3) years,
commencing  on the date  hereof and  continuing  through and  including  the day
immediately  preceding the second  anniversary  of the date hereof (the "Initial
Period"),  and thereafter shall  automatically  continue on a year-to-year basis
(including the Initial Period,  the "Employment Term") unless either party shall
deliver  written  notice to the other party not more than sixty  (60),  nor less
than thirty (30),  days  preceding the  expiration of the Initial  Period or any
one-year  extension  thereof  of its  intention  not to extend  the term of this
Agreement.

         3.   Compensation and Benefits.
              -------------------------

              (a) Salary.  For services  rendered by Employee to the Company and
upon the  conditions  that  Employee  fully and  faithfully  performs all of his
duties and obligations owed during the Employment Term under this Agreement, the
Company  shall pay Employee an annual base salary equal to $200,000,  payable in
equal semi-monthly  installments,  less income tax withholdings and other normal
employee  deductions.  This base  salary  set  forth  herein  shall be  reviewed
annually by the Company at the end of each fiscal year of the Company (hereafter
"Fiscal  Year") (with the next such review to occur after the Fiscal Year ending
December  31,  2000,  with  respect to base  salary for the Fiscal  Year  ending
December 31, 2001), or at such other times as deemed appropriate by the Company,
and may at the sole discretion of the Company, be adjusted by an amount which it
deems  appropriate,  provided  that  said  base  salary  shall  not be less than
$200,000.  Employee shall be entitled to receive bonuses during the term of this
Agreement  to the  extent  bonuses  are  declared  by  the  Company's  board  of
directors.

              (b) Bonus Compensation. Employee shall be eligible to receive such
bonus  compensation,  if any, as and when  determined by the Company's  board of
directors commensurate with Employee's position as a senior executive.

              (c)   Stock Options.
                    -------------

                  (i)  Time-Vested  Options.  The  Company  grants  to  Employee
         non-qualified  options to purchase 1,000,000 shares of its common stock
         at an exercise price of $2.750 per common share,  which is equal to the
         closing  price




                                       2
<PAGE>


         of the Company's  publicly  traded  shares as of the effective  date of
         this  Agreement (the "Time  Options").  To the extent any number of the
         Time  Options are  required to be subject to the vote of the  Company's
         shareholders  under applicable law, rule or regulation,  such number of
         Time  Options  are granted  subject to  ratification  by the  Company's
         shareholders at its next annual shareholders' meeting. The Time Options
         shall  vest in twelve  equal  quarterly  increments  over a  three-year
         period, with the first quarterly vesting to occur on the effective date
         of this  Agreement for that partial  quarter ended March 31, 2000,  the
         second  quarterly  vesting to occur on April 1, 2000,  and similarly on
         the  first  day of each  subsequent  calendar  quarter  with the  final
         quarterly  vesting to occur October 1, 2002. A change of control of the
         Company shall not accelerate vesting of the Time Options, except in the
         event of a change of control  pursuant to which the Company's  stock is
         exchanged for the stock of another  entity and the Time Options are not
         rolled-over or otherwise  exchanged for similar  options of such entity
         (with like terms and conditions).  In such event all of Employee's then
         unvested Time Options shall vest and be exercisable  immediately  prior
         to the  consummation  of  such  transaction.  It is the  intent  of the
         parties  that the Time  Options  continue to vest on a quarterly  basis
         according to their terms  notwithstanding a change of control,  without
         being  subject to loss or  forfeiture by virtue of a change of control.
         The Time Option grant shall be evidenced by a written Option Agreement,
         the  terms  of  which  shall  be  consistent  with  the  terms  of this
         Agreement.  The Company's Board of Directors, at their sole discretion,
         shall determine what number of additional stock options,  if any, shall
         be granted to Employee, and upon what terms.

                  (ii)   Performance-Vested   Options.  The  Company  grants  to
         Employee non-qualified options to purchase 750,000 shares of its common
         stock at an exercise  price of $2.750 per common share,  which is equal
         to the closing price of the Company's  publicly traded shares as of the
         effective date of this Agreement (the  "Performance  Options").  To the
         extent any number of the Performance Options are required to be subject
         to the vote of the Company's shareholders under applicable law, rule or
         regulation,  such number of Performance  Options are granted subject to
         ratification   by  the  Company's   shareholders  at  its  next  annual
         shareholders'  meeting.  125,000 of the Performance  Options shall vest
         upon the Company's  daily  closing  stock price  attaining or exceeding
         each of the following levels for more than 20 consecutive trading days:
         $10,  $12, $14, $16, $18, $20. A change of control of the Company shall
         not accelerate vesting of the Performance Options,  except in the event
         of a change  of  control  pursuant  to  which  the  Company's  stock is
         exchanged for the stock of another entity and the  Performance  Options
         are not rolled-over or otherwise  exchanged for similar options of such
         entity  (with  like  terms  and  conditions).  In  such  event  all  of
         Employee's  then  unvested   Performance  Options  shall  vest  and  be
         exercisable  immediately prior to the consummation of such transaction.
         It is the intent of the parties that the Performance  Options




                                       3
<PAGE>


         continue  to  vest  on a  quarterly  basis  according  to  their  terms
         notwithstanding  a change of control,  without being subject to loss or
         forfeiture  by virtue of a change of control.  The  Performance  Option
         grant shall be evidenced by a written  Option  Agreement,  the terms of
         which  shall be  consistent  with  the  terms  of this  Agreement.  The
         Company's Board of Directors, at their sole discretion, shall determine
         what number of additional  stock  options,  if any, shall be granted to
         Employee, and upon what terms.

              (d)  Benefits.  During  the  Employment  Term,  Employee  shall Be
eligible to  participate  in and receive  coverage and benefits  under all group
insurance,  pension,  profit-sharing,  bonus, stock option, stock ownership, and
other employee  benefit plans,  programs,  and arrangements of the Company which
are now or hereafter adopted by the Company for the benefit of its employees (or
the employees of any subsidiary or affiliate of the Company),  subject to and on
a basis consistent with the terms,  conditions,  and overall  administration  of
such plans, programs, and arrangements.

              (e) Expense  Reimbursement.  The Company shall reimburse  Employee
for the business  expenses  reasonably  incurred by Employee within the scope of
his employment,  pursuant to standard employee expense  reimbursement policy and
procedure as established by the Company.

         4.   Compensation Upon Termination or During Disability.
              --------------------------------------------------

              (a)  Compensation  Upon  Termination.   If  Employee's  employment
hereunder  is  terminated  under  Section 5 hereof,  the  Company  shall have no
further  liability  under this Agreement  except (i) to pay Employee  within ten
days of the Date of  Termination  any accrued salary or other  compensation  due
under this Agreement on the Date of  Termination  (or in the event of Employee's
subsequent  death,  to his estate or devisee,  legatee,  or other  designee,  as
applicable),  and (ii) provide Employee, or his estate, or devisee,  legatee, or
other  designee,  with any benefits  payable  (including any death  benefit,  if
applicable) under all employee benefit plans,  programs,  or arrangements of the
Company in which Employee is a participant on the Date of Termination.

              (b) Compensation Upon Disability.  During any period that Employee
fails to  perform  his  duties  hereunder  as a result  of  incapacity  due to a
"disabled  condition,"  as such term is  defined  in Section  5(c)  hereof  (the
"disability period"), Employee shall continue to receive his full base salary at
the rate then in effect for the disability  period until  Employee's  employment
hereunder is terminated pursuant to Section 5(c) hereof; provided, however, that
such  salary  payments  so made to  Employee  during  the  first 120 days of the
disability  period shall be reduced by the sum of the amounts,  if any, actually
received  by  Employee  prior to or during  this  period,  as the result of such
incapacity,  under any disability  benefit plan of the Company in which Employee
participates.




                                       4
<PAGE>


         5.   Termination.
              -----------

              (a) With and Without  Cause.  This  Agreement may be terminated at
any time by either the Company or the  Employee for cause.  As used herein,  the
term  "cause"  shall  mean and be limited to with  respect to  Employee  (i) any
felony conviction of Employee;  (ii) Employee's willful misconduct or failure to
reasonably  perform in connection  with the  performance  of Employee's  duties,
responsibilities,  agreements, and covenants hereunder, or Employee's refusal to
comply  with  the  reasonable  rules,  regulations,  policies,  directions,  and
restrictions  as may be  established  from  time-to-time  by the Company,  which
misconduct,  non-performance,  or  refusal  to so comply  shall  continue  after
written  notice from the  Company,  such notice to specify the respects in which
Employee is in violation;  (iii) Employee's breach of the provisions of Sections
6 and 8  hereof;  (iv)  any  illegal  use by  Employee  of  narcotics  or  other
controlled  substances;  or (v)  Employee's  inability to perform his duties and
responsibilities  hereunder due to the issuance of an injunction or  restraining
order,  which is not rescinded  within 45 days of issuance;  and with respect to
the Company,  any  material  breach of the terms of this  Agreement  which shall
continue  after  written  notice from the  Employee,  such notice to specify the
respects in which the Company is in breach.  This Agreement may be terminated at
any time without cause by Employee.

              (b) Death. This Agreement shall terminate  automatically  upon the
death of Employee.

              (c)  Disability.   In  the  event  Employee  becomes  mentally  or
physically disabled during the Employment Term,  Employee's employment hereunder
shall terminate as of the date such disability is "established." As used in this
Subsection,  the term  "disabled"  means  suffering  from any mental or physical
condition,  other than that  resulting from the use of alcohol or illegal use of
narcotics or other  controlled  substances,  which  renders  Employee  unable to
substantially  perform all of his duties and services  under this Agreement in a
satisfactory  manner  substantially  similar  to  his  previous  performance  (a
"disabled  condition") for a period of one hundred twenty (120) consecutive days
or for more than one  hundred  twenty  (120) days in any  12-month  period.  For
purposes  of  this   Subsection,   the  date  that   Employee's   disability  is
"established"  shall be, in the case of a disabled  condition which exists for a
period of 120 consecutive  days, the 121st day on which such disabled  condition
exists, and, in the case of a disabled condition existing for more than 120 days
in any 12-month period, the 121st day on which such disabled condition exists.

              (d)  Impaired  Health.   Employee  may  terminate  his  employment
hereunder  if his health  should  become  impaired  to an extent  that makes his
continued  performance of his duties and obligations  hereunder hazardous to his
physical  or  mental  health  or his life  ("impaired  health"),  provided  that
Employee  shall have  furnished  the  Company  with a written  statement  from a
qualified doctor to such effect and,  provided  further,  that, at the Company's
request,  Employee shall submit to an  examination  by a doctor  selected by the
Company and such doctor shall have  concurred in the  conclusion  of  Employee's
doctor.




                                       5
<PAGE>


              (e) Reassignment,  Relocation. This Agreement may be terminated by
Employee in the event of any of the  following  (i) without  Employee's  express
written  consent,  the  assignment to Employee of any duties or the  significant
reduction  of  Employee's  duties,  authority,  or  responsibilities,  which  is
inconsistent with Employee's duties,  authority,  or  responsibilities in effect
immediately  prior to such  assignment,  or the  removal of  Employee  from such
duties,  authority,  or  responsibilities;  or (ii) without  Employee's  express
written  consent,  the  relocation  of Employee to a facility or a location more
than forty-five (45) miles from Employee's then-present location.

              (f)  Notice  of   Termination.   Any   termination  of  Employee's
employment  hereunder  by the  Company or by Employee  (other  than  termination
pursuant to Section 5(b) (death))  shall be  communicated  by written  Notice of
Termination to the other party hereto. For purposes of this Agreement, a "Notice
of  Termination"   shall  mean  a  notice  which  shall  indicate  the  specific
termination  provision  in this  Agreement  relied  upon and  shall set forth in
reasonable  detail  the facts and  circumstances  claimed to provide a basis for
termination of Employee's  employment hereunder under the Section and Subsection
so indicated.

              (g) Date of  Termination.  "Date of  Termination"  shall  mean the
following: if Employee's employment hereunder is terminated by (i) Sections 5(a)
(cause), 5(c) (disability), or 5(d) (impaired health), the date specified in the
Notice of  Termination;  (ii) 5(b) (death),  the date of Employee's  death;  and
(iii)  Section 5(e)  (Reassignment,  Relocation)  30 days after  delivery of the
Notice  of  Termination;  and (iv) for any other  reason,  the date on which the
Notice of Termination is given.

         6.   Confidential Information.
              ------------------------

              (a) Disclosure and Use.  Employee shall not disclose or use at any
time,  either during or subsequent to the Employment  Term, any trade secrets or
other  confidential   information,   whether  or  not  patentable  or  otherwise
protectable, of the Company or any other direct or indirect parent or subsidiary
of the Company (collectively referred to herein as the "Company"), including but
not  limited  to,  information  and  lists  relating  to  customers,  suppliers,
compensation  of employees or independent  sales  representatives,  products and
product pricing,  technical or non-technical data, programs,  devices,  methods,
techniques,  drawings,  processes,  or financial  data, of which  Employee is or
becomes informed or aware during the Employment  Term,  whether or not developed
by Employee,  except (i) as may be required  for Employee to perform  Employee's
employment duties with the Company,  (ii) to the extent such information becomes
generally  available to the public  through no wrongful  act of Employee,  (iii)
information  which must be  disclosed  as a result of a subpoena  or other legal
process,  after the  Company  has had the  opportunity  to  request  a  suitable
protective  order for such  information,  or (iv)  unless  Employee  shall first
secure the Company's  prior written  authorization.  This covenant shall survive
the termination of Employee's employment  hereunder,  and shall remain in effect
and be  enforceable  against  Employee for so long as any such Company secret or
confidential  information  retains economic value,  whether actual or potential,
from not being  generally  known to other persons who can obtain  economic value




                                       6
<PAGE>


from its  disclosure  or use.  Employee  shall execute such  reasonable  further
agreements  and/or  confirmations  of  Employee's  obligations  to  the  Company
concerning  non-disclosure of Company trade secrets and confidential information
as the Company may reasonably require from time-to-time.

              (b) Return of Materials. Upon termination of Employee's employment
hereunder,  Employee shall promptly  deliver to the Company all customers lists,
specifications,  drawings,  listings,  documentation,  manuals,  letters, notes,
notebooks,  reports, computer programs,  computer files, and copies thereof, and
all other materials of a secret or confidential nature relating to the Company's
business, which are in the possession or under the control of Employee.

         7.   Inventions and Discoveries.
              --------------------------

              (a)  Disclosure  of  Employment  Invention.  Employee  agrees  for
himself and his heirs, executors, and administrators that Employee will, without
further  consideration,  disclose  immediately  to a  person  designated  by the
Company  as its agent to  receive  such  disclosures  each and every  discovery,
invention,  part thereof or  improvement  thereon,  or works of  authorship,  as
defined below  ("Employment  Invention")  which Employee may conceive,  develop,
reduce to practice, or create, either solely or jointly with others, which is:

                  (i) conceived,  developed,  reduced to practice or created (a)
         within  the scope of  Employee's  employment,  or (b) on the  Company's
         time, or (c) with the aid,  assistance,  or use of any of the Company's
         property, equipment,  facilities,  supplies, resources, or intellectual
         property; or

                  (ii) the result of any work, services,  or duties performed by
         Employee for the Company; or

                  (iii)  related  to the  current  or  demonstrably  anticipated
         business, research, or development of the Company.

              (b) Assignment of Employee Invention.  Employee hereby irrevocably
assigns to the Company all of Employee's  entire rights,  title,  interest,  and
Intellectual Property in and to the Employment Inventions referred to in Section
7(a),  and will upon request and without  further  consideration  do  everything
reasonably necessary or required to vest in the Company Employee's entire right,
title,  interest, and Intellectual Property in and to such Employment Inventions
including  executing  all  instruments  and documents  and  performing  all acts
reasonably  necessary  or  required  for  making,   filing,  or  presenting  any
applicable  for the benefit of the Company for Letters  Patent or  Copyrights in
the United States or throughout  the world for such  Employment  Inventions  and
executing assignments of such patents or applications thereof for the Company.

              (c) Definitions. As used herein, "Intellectual Property" means any
and all patents, trade secrets, know-how, technology,  confidential information,
ideas,  copyrights,




                                       7
<PAGE>

trademarks,  and  service  marks  and  any  and all  rights,  applications,  and
registrations  relating to them. "Works of authorship" mean any original work of
authorship  within the purview of the copyright laws of the United  States,  and
both  parties  agree  that all works of  authorship  created by  Employee  under
Section  7(a) shall be works for hire  within the  meaning  and  purview of such
copyright laws.

              (d) Exclusions. The foregoing provisions of Sections 7(a) and 8(b)
do not apply to any  invention  not  included in Section  7(a) as an  Employment
Invention  and  created by  Employee  entirely  on his own time and with his own
resources.

              (e) Recordkeeping. Employee agrees to keep and maintain, or assist
in keeping and maintaining,  such records (such as laboratory notebooks properly
and  periodically  witnessed  and  understood)  as  will  show  the  conception,
reduction to practice and  operation of all  Employment  Inventions,  as well as
such other records as the Company may request, which records shall be and remain
the property of and available to, the Company.

         8.   Restrictive Covenant.
              --------------------

              (a) Restriction on Competition  During Employment Term. So long as
Employee is  employed  by the  Company,  Employee  shall not,  without the prior
written   authorization   of  the  Company,   render  services  of  a  business,
professional or commercial nature (whether for compensation or otherwise) to any
person or entity  engaged in any  business  which  competes  with the Company (a
"Competitive  Business")  during the Employment  Term, or engage in any activity
whether alone, as a partner, or as an officer,  director,  employee,  consultant
independent   contractor,   or   stockholder   in  any   Competitive   Business.
Notwithstanding  the  foregoing,  this section  shall not prevent  Employee from
purchasing an equity interest in any Competitive  Business as a strictly passive
investment  and which  does not  comprise  more than Five  Percent  (5%) of such
Competitive Business's then-outstanding stock.

              (b) Restriction on Competition Following  Termination.  During the
one-year period following the applicable Date of Termination  (the  "Non-Compete
Period"), Employee shall not:

                  (i)  engage  in  business  as,  or own  an  interest  in,  any
         individual proprietorship,  partnership, corporation, limited liability
         company,  joint venture,  trust, or any other form of business  entity,
         whether  as  an  individual  proprietor,  partner,  shareholder,  joint
         venturer,  officer,  director,  consultant,  finder, broker,  employee,
         trustee,  or in any other manner whatsoever if such entity,  within any
         state,  province,  country or other  jurisdiction  in which the Company
         markets  and sells  and/or  licenses  its  technologies,  products  and
         services, markets products and/or services performing substantially the
         same functions as the Company's technologies, products and/or services,
         or any other  technologies,  products  and/or  services  that are being
         developed,  designed,  manufactured,  or sold by the  Company as of the
         commencement of the Non-Compete Period; or




                                       8
<PAGE>


                  (ii)  attempt  in any  manner  to  solicit  from any  customer
         business  of the type  performed  by the  Company  or to  persuade  any
         customer of the Company to cease doing business or to reduce the amount
         of  business   which  any  such  customer  has   customarily   done  or
         contemplates  doing with the Company,  whether or not the  relationship
         between the Company and such  customer was  originally  established  in
         whole or in part through Employee's efforts; or

                  (iii)  solicit  or  induce  any  employee  of the  Company  to
         terminate their employment with the Company.

As used in this Section 8, the verb "employ" shall include its  variations,  for
example,  retain, engage, or conduct business with; the term the "Company" shall
include subsidiaries,  a parent, or affiliates,  if any, of the Company; and the
term  "customer"  shall mean  anyone who is a customer  of the Company as of the
date immediately prior to or at any time during the Non-Compete Period. The term
"solicit" shall not be deemed to include general  solicitations not specifically
directed toward customers of the Company. Notwithstanding the foregoing, nothing
in this Section 8 shall limit Employee's  ability during the Non-Compete  Period
to seek employment by a Competitive Business if Employee refrains from providing
services of any kind to said  Competitive  Business  until the expiration of the
Non-Compete  Period,  at all times  subject to the duty of  confidentiality  set
forth in Section 6 above.

              (c) Acknowledgment.  The parties acknowledge that the time, scope,
geographic area, and other  provisions of this Agreement have been  specifically
negotiated  by the parties  and agree that all such  provisions  are  reasonable
under the  circumstances  and are given as an  integral  and  essential  part of
Employee's  employment  hereunder.  In the event that any covenant  contained in
this Agreement shall be determined by any court of competent  jurisdiction to be
unenforceable  by reason of its extending for too great a period of time or over
too great a  geographical  area or by reason of its being too  extensive  in any
other  respect,  it shall be interpreted to extend only over a maximum period of
time for which it may be enforceable  and/or over the maximum  geographical area
as to which it may be  enforceable  and/or  to the  maximum  intent in all other
respects as to which it may be  enforceable,  all as determined by such court in
such action.

         9.   Severability.   If any provision of this Agreement is held invalid
or  unenforceable,  either  in  its  entirety  or by  virtue  of  its  scope  or
application to given  circumstances,  such provision  shall  thereupon be deemed
modified only to the extent necessary to render same valid, or not applicable to
given  circumstances,  or excised  from this  Agreement,  as the  situation  may
require, and this Agreement shall be construed and enforced as if such provision
had been included herein as so modified in scope or application, or had not been
included herein,  as the case may be. Should this Agreement,  or any one or more
of its  provisions  hereof,  be held to be invalid,  illegal,  or  unenforceable
within any governmental  jurisdiction or subdivision  thereof,  the Agreement or
any such provision or provisions shall not as a consequence thereof be deemed to
be invalid,  illegal, or unenforceable in any other governmental jurisdiction or
subdivision thereof.




                                       9
<PAGE>


         10.  Enforcement.   Except  for  the  injunctive  relief  provided  for
immediately  below,  any dispute or  controversy  arising under or in connection
with this  Agreement  shall be settled  exclusively  by  arbitration,  conducted
before a panel of three arbitrators  sitting in a location selected by the party
bringing the claim,  in  accordance  with the rules of the American  Arbitration
Association then in effect. Judgment may be entered on the arbitrators' award in
any court having  jurisdiction.  Notwithstanding the foregoing,  Employee hereby
acknowledges that the Company would suffer  irreparable injury if the provisions
of  Sections 6 through 8 above,  which  shall  survive  the  termination  of the
Agreement,  were  breached  and  that the  Company's  remedies  at law  would be
inadequate in the event of such breach. Accordingly, Employee hereby agrees that
any such  breach or  threatened  breach  may,  in  addition to any and all other
available remedies, be preliminarily enjoined by the Company.

         11.  Legal Fees and Expenses.    In the event of litigation  under this
Agreement,  each of the Company and Employee shall pay its own  attorneys'  fees
and expenses.

         12.  Non-Assignability.  In light of the unique personal services to be
performed  by  Employee  hereunder,  it is  acknowledged  and  agreed  that  any
purported or attempted  assignment or transfer by either party of this Agreement
or any of Employee's duties, responsibilities, or obligations hereunder shall be
void,  and if purported or attempted by Employer  other than pursuant to Section
14(e) below,  shall be considered a termination  without cause by Employer under
Paragraph 5(e).

         13.  Notices.  Any  notice,  request,  demand,  or other  communication
required  or  permitted  under this  Agreement  shall be in writing and shall be
deemed to have been given when delivered  personally or when mailed by certified
mail, return-receipt requested, addressed as follows:

         To the Company:            I-Link Incorporated
                                    13751 So. Wadsworth Park Drive
                                    Draper, UT  84020
                                    Attn:  John W. Edwards, CEO

         With copy to:              David E. Hardy, Esq.
                                    Hardy & Allen
                                    818 East South Temple
                                    Salt Lake City, UT  84102

         To Employee:               Dror Nahumi
                                    1 Main Street, Suite 510
                                    Eatontown, New Jersey  07724

or to such other address or addresses as may be specified from  time-to-time  by
notice;  provided,  however,  that any notice of change of address  shall not be
effective until its receipt by the party to be charged therewith.




                                       10
<PAGE>

         14.      General.
                  -------

              (a)  Amendments.  neither this  Agreement  nor any of the terms or
conditions  hereof  may be waived,  amended,  or  modified  except by means of a
written instrument duly executed by the party to be charged therewith.

              (b) Captions and  Headings.  The captions and  paragraph  headings
used in this  Agreement are for  convenience  of reference  only,  and shall not
affect  the  construction  or  interpretation  of this  Agreement  or any of the
provisions hereof.

              (c) Successors and Assigns.  This Agreement and Employee's  duties
and rights hereunder shall not be assignable by Employee. This Agreement and the
Company's  duties and rights  hereunder  shall not be  assignable  except in the
event of a merger,  acquisition,  sale of substantially all of the assets of the
Company,  or other bona fide business  reorganization  to which the Company is a
party.  This  Agreement  shall be binding upon and shall inure to the benefit of
the  parties  hereto  and their  respective  heirs,  executors,  administrators,
personal representatives, successors, and permitted assigns.

              (d) Counterparts.  This Agreement may be executed in any number of
counterparts, each of which shall be deemed to be an original hereof, but all of
which together shall constitute one and the same instrument.

              (e) Entire Agreement. Except as otherwise set forth or referred to
in this Agreement,  this Agreement constitutes the sole and entire agreement and
understanding  between the parties hereto as to the subject  matter hereof,  and
supersedes all prior discussions,  agreements,  and understandings of every kind
and nature between them as to such subject matter.

              (f) Reliance by Third Parties.  This Agreement is intended for the
sole and exclusive  benefit of the parties  hereto and their  respective  heirs,
executors, administrators,  personal representatives,  successors, and permitted
assigns,  and no other  person  or entity  shall  have any right to rely on this
Agreement or to claim or derive any benefit therefrom absent the express written
consent of the party to be charged with such reliance or benefit.

              (g) Governing Law. This Agreement shall be construed in accordance
with governed by the laws of the State of Utah.

              (h)  Inclusive  of  Subsidiaries.  All  references  to the Company
herein  shall  include   reference  to  each  of  the   Company's   wholly-owned
subsidiaries.




                                       11
<PAGE>


         IN WITNESS WHEREOF,  the parties hereto have executed this Agreement on
and as of the date first set forth above.

                                          I-LINK INCORPORATED


                                          By:
                                             --------------------------------
                                             John W. Edwards, CEO



                                          -----------------------------------
                                          DROR NAHUMI















                                       12

                                                                    Exhibit 10.2
                                                                    ------------
                               I-LINK INCORPORATED
                              EMPLOYMENT AGREEMENT
                      David E. Hardy, Senior Vice President
                                 General Counsel


         THIS  EMPLOYMENT  AGREEMENT  (the  "Agreement")  is entered into by and
between I-LINK  INCORPORATED,  a Florida corporation with its principal place of
business located at 13751 South Wadsworth Park Drive, Suite 200, Salt Lake City,
Utah 84120 (the  "Company"),  and DAVID E. HARDY  ("Employee"),  effective  this
3rdth day of January, 2000;

                                    RECITALS

         WHEREAS,  the Company,  itself and through its subsidiaries,  is in the
business of  developing,  marketing and providing  telephony and  communications
products and services; and

         WHEREAS,  Employee has  acknowledged  skills and experience in managing
corporate legal affairs; and

         WHEREAS,  the  Company  desires  to obtain the  benefit  of  Employee's
knowledge,  skills,  and  experience  and assure  itself of the ongoing right to
Employee's  services from and after the date hereof,  and is willing to do so on
the terms and conditions set forth in this Agreement; and

         WHEREAS,  Employee  is  willing  and  able to  render  services  to the
Company,  from and after the date hereof,  on the terms and conditions set forth
in this Agreement;

                              A G R E E M E N T S

         NOW,  THEREFORE,  in  consideration  of the  premises  and  the  mutual
agreements,  provisions,  and covenants contained in this Agreement, the Company
and Employee hereby agree as follows:

         1.   Employment.
              ----------

              (a) Title and Duties of Employee.  Subject to all of the terms and
conditions herein provided,  the Company hereby employs Employee in the position
of Senior Vice President and General  Counsel,  and Employee hereby accepts such
employment with the Company.  Employee's duties shall consist of those generally
associated  with  his  title,  as well as  those  duties  assigned  to him  from
time-to-time  by  the  Company,   consistent   with   Employee's   position  and
qualifications  and the best  interests  of the Company.  Employee  shall at all
times be  subject  to and shall  observe  and carry out such  reasonable  rules,
regulations,  policies,  directions, and restrictions as may be established from
time-to-time by the Company.


<PAGE>


              (b) Performance.  Throughout the Employment  Term,  Employee shall
devote  his  business  time,  attention,   knowledge,  and  skills,   faithfully
diligently,  and to the best of his ability,  to the active  performance  of his
duties and responsibilities  hereunder,  and do such traveling as may reasonably
be   required  in   connection   with  the   performance   of  such  duties  and
responsibilities.  Employee  shall be entitled to maintain his offices  separate
from those of the Company (at the Company's  expense),  and to engage in limited
legal  representation of clients provided it does not conflict or interfere with
the performance of his duties hereunder.

         2.   Term of  Employment.   Unless  terminated  as  provided in Section
5 hereof,  the term of this Agreement  shall be for a period of three (3) years,
commencing  on the date  hereof and  continuing  through and  including  the day
immediately  preceding the second  anniversary  of the date hereof (the "Initial
Period"),  and thereafter shall  automatically  continue on a year-to-year basis
(including the Initial Period,  the "Employment Term") unless either party shall
deliver  written  notice to the other party not more than sixty  (60),  nor less
than thirty (30),  days  preceding the  expiration of the Initial  Period or any
one-year  extension  thereof  of its  intention  not to extend  the term of this
Agreement.

         3.   Compensation and Benefits.
              -------------------------

              (a) Salary.  For services  rendered by Employee to the Company and
upon the  conditions  that  Employee  fully and  faithfully  performs all of his
duties and obligations owed during the Employment Term under this Agreement, the
Company  shall pay Employee an annual base salary equal to $200,000,  payable in
equal semi-monthly  installments,  less income tax withholdings and other normal
employee  deductions.  This base  salary  set  forth  herein  shall be  reviewed
annually by the Company at the end of each fiscal year of the Company (hereafter
"Fiscal Year") (with the first such review to occur after the Fiscal Year ending
December  31,  2000,  with  respect to base  salary for the Fiscal  Year  ending
December 31, 2001), or at such other times as deemed appropriate by the Company,
and may at the sole discretion of the Company, be adjusted by an amount which it
deems  appropriate,  provided  that  said  base  salary  shall  not be less than
$200,000.

              (b) Bonus Compensation. Employee shall be eligible to receive such
bonus  compensation,  if any, as and when  determined by the Company's  board of
directors commensurate with Employee's position as a Senior Vice President.

              (c) Stock Options.  The Company  grants to Employee  non-qualified
options to purchase  100,000  shares of its common stock at an exercise price of
$2.750 per common  share,  which is equal to the closing  price of the Company's
publicly  traded  shares  as of  the  effective  date  of  this  Agreement  (the
"Options").  The Options shall vest in twelve equal quarterly  increments over a
three-year  period,  with the first quarterly  vesting to occur on the effective
date of this Agreement for that partial quarter ended March 31, 2000, the second
quarterly  vesting to occur on April 1, 2000,  and similarly on the first day of
each  subsequent




                                       2
<PAGE>


calendar  quarter with the final  quarterly  vesting to occur October 1, 2002. A
change of control of the Company  shall not  accelerate  vesting of the Options,
except in the event of a change of control pursuant to which the Company's stock
is exchanged for the stock of another entity and the Options are not rolled-over
or otherwise  exchanged for similar  options of such entity (with like terms and
conditions).  In such event all of Employee's  then unvested  Options shall vest
and be exercisable immediately prior to the consummation of such transaction. It
is the intent of the parties  that the  Options  continue to vest on a quarterly
basis  according  to their terms  notwithstanding  a change of control,  without
being subject to loss or forfeiture by virtue of a change of control. The Option
grant shall be evidenced by a written Option Agreement, the terms of which shall
be  consistent  with  the  terms  of this  Agreement.  The  Company's  Board  of
Directors,  at their sole discretion,  shall determine what number of additional
stock options, if any, shall be granted to Employee, and upon what terms.

              (d)  Benefits.  During  the  Employment  Term,  Employee  shall be
eligible to  participate  in and receive  coverage and benefits  under all group
insurance,  executive life  insurance,  pension,  profit-sharing,  bonus,  stock
option,  stock  ownership,  and other  employee  benefit  plans,  programs,  and
arrangements  of the Company  which are now or hereafter  adopted by the Company
for the benefit of its employees,  subject to and on a basis consistent with the
terms,  conditions,  and overall  administration  of such plans,  programs,  and
arrangements.

              (e) Expense  Reimbursement.  The Company shall reimburse  Employee
for the business  expenses  reasonably  incurred by Employee within the scope of
his employment,  pursuant to standard employee expense  reimbursement policy and
procedure as established by the Company.

              (f)  Severance.  In the event this  Agreement is terminated by the
Company  prior to the  expiration  of the full  term of this  Agreement  for any
reason other than for cause  pursuant to Section 5(b) below,  Employee  shall be
entitled to receive upon such termination a lump sum equal to Employee's  salary
payable over twelve (12) months, together with the immediate accelerated vesting
of all the Options.

        4.    Compensation Upon Termination or During Disability.
              --------------------------------------------------

              (a)  Compensation  Upon  Termination.   If  Employee's  employment
hereunder is terminated  under Section 5 hereof,  Employee  shall be entitled to
exercise,  pursuant to the terms and  conditions  of the Option  Agreement,  the
Options  that  shall  have  vested as of the date of such  termination,  and the
Company shall have no further  liability under this Agreement  except (i) to pay
Employee  within ten days of the Date of Termination any accrued salary or other
compensation  due under this  Agreement  on the Date of  Termination  (or in the
event of Employee's  subsequent  death,  to his estate or devisee,  legatee,  or
other designee,  as applicable),  and (ii) provide  Employee,  or his estate, or
devisee,  legatee,  or other designee,  with any benefits payable (including any
death benefit,  if applicable)  under all employee benefit plans,  programs,  or
arrangements  of the Company in which  Employee is a participant  on the Date of
Termination.



                                       3
<PAGE>


              (b) Compensation Upon Disability.  During any period that Employee
fails to  perform  his  duties  hereunder  as a result  of  incapacity  due to a
"disabled  condition,"  as such term is  defined  in Section  5(c)  hereof  (the
"disability period"), Employee shall continue to receive his full base salary at
the rate then in effect for the disability  period until  Employee's  employment
hereunder is terminated pursuant to Section 5(c) hereof; provided, however, that
such  salary  payments  so made to  Employee  during  the  first 180 days of the
disability  period shall be reduced by the sum of the amounts,  if any, actually
received  by  Employee  prior to or during  this  period,  as the result of such
incapacity,  under any disability  benefit plan of the Company in which Employee
participates.

         5.   Termination.
              -----------

              (a) By Employee.  This  Agreement may be terminated by Employee at
any time upon sixty (60) days  written  notice to the  Company.  In the event of
such termination by Employee,  Employee shall be entitled to exercise,  pursuant
to the terms of this Agreement and the Option Agreement,  the Options that shall
have vested as of the date of such  termination,  and the Company  shall have no
further obligation to Employee beyond the timely payment of all salary and bonus
(if any) accrued through the date of such termination.

              (b) Cause.  This  Agreement  may be  terminated at any time at the
option of the Company for cause. As used herein, the term "cause" shall mean and
be limited to: (i) any felony  conviction of Employee;  (ii) Employee's  willful
misconduct or failure to reasonably  perform in connection  with the performance
of Employee's duties, responsibilities,  agreements, and covenants hereunder, or
Employee's refusal to comply with the reasonable rules,  regulations,  policies,
directions,  and  restrictions  as may be established  from  time-to-time by the
Company,  which  misconduct,  non-performance,  or  refusal  to so comply  shall
continue  after  written  notice  from the  Company,  such notice to specify the
respects  in which  Employee is in  violation;  (iii)  Employee's  breach of the
provisions  of  Sections 6 and 8 hereof;  (iv) any  illegal  use by  Employee of
narcotics or other controlled substances; or (v) Employee's inability to perform
his duties and  responsibilities  hereunder due to the issuance of an injunction
or restraining order, which is not rescinded within 45 days of issuance.

              (c) Death. This Agreement shall terminate  automatically  upon the
death of Employee.

              (d)  Disability.   In  the  event  Employee  becomes  mentally  or
physically disabled during the Employment Term,  Employee's employment hereunder
shall terminate as of the date such disability is "established." As used in this
Subsection,  the term  "disabled"  means  suffering  from any mental or physical
condition,  other than that  resulting from the use of alcohol or illegal use of
narcotics or other  controlled  substances,  which  renders  Employee  unable to
substantially  perform all of his duties and services  under this Agreement in a
satisfactory  manner  substantially  similar  to  his  previous  performance  (a
"disabled  condition") for a period of one hundred twenty (120) consecutive days
or for more than one  hundred




                                       4
<PAGE>


twenty (120) days in any 12-month period.  For purposes of this Subsection,  the
date that  Employee's  disability  is  "established"  shall be, in the case of a
disabled  condition which exists for a period of 120 consecutive days, the 121st
day on which such  disabled  condition  exists,  and,  in the case of a disabled
condition  existing for more than 120 days in any 12-month period, the 121st day
on which such disabled condition exists.

              (e)  Impaired  Health.   Employee  may  terminate  his  employment
hereunder  if his health  should  become  impaired  to an extent  that makes his
continued  performance of his duties and obligations  hereunder hazardous to his
physical  or  mental  health  or his life  ("impaired  health"),  provided  that
Employee  shall have  furnished  the  Company  with a written  statement  from a
qualified doctor to such effect and,  provided  further,  that, at the Company's
request,  Employee shall submit to an  examination  by a doctor  selected by the
Company and such doctor shall have  concurred in the  conclusion  of  Employee's
doctor.

              (f) Reassignment,  Relocation. This Agreement shall, at the option
of the Employee,  be deemed to have been  terminated by the Company in the event
of any of the following (i) without  Employee's  express  written  consent,  the
assignment to Employee of any duties or the significant  reduction of Employee's
duties,  title,  authority,  or  responsibilities,  which is  inconsistent  with
Employee's duties, title,  authority,  or responsibilities in effect immediately
prior to such  assignment,  or the removal of Employee from such duties,  title,
authority,  or  responsibilities;  or (ii) without  Employee's  express  written
consent,  the  relocation  of  Employee  to a facility  or a location  more than
forty-five (45) miles from Employee's then-present location.

              (g)  Notice  of   Termination.   Any   termination  of  Employee's
employment  hereunder  by the  Company or by Employee  (other  than  termination
pursuant to Section 5(b) (death))  shall be  communicated  by written  Notice of
Termination to the other party hereto. For purposes of this Agreement, a "Notice
of  Termination"   shall  mean  a  notice  which  shall  indicate  the  specific
termination  provision  in this  Agreement  relied  upon and  shall set forth in
reasonable  detail  the facts and  circumstances  claimed to provide a basis for
termination of Employee's  employment hereunder under the Section and Subsection
so indicated.

              (h) Date of  Termination.  "Date of  Termination"  shall  mean the
following: if Employee's employment hereunder is terminated by (i) Sections 5(a)
(Employee), 5(b) (cause), 5(d) (disability), or 5(e) (impaired health), the date
specified  in the  Notice  of  Termination;  (ii)  5(c)  (death),  the  date  of
Employee's  death;  and (iii) Section 5(f)  (Reassignment,  Relocation)  30 days
after delivery of the Notice of Termination;  and (iv) for any other reason, the
date on which the Notice of Termination is given.

        6.    Confidential Information.
              ------------------------

              (a) Disclosure and Use.  Employee shall not disclose or use at any
time,  either during or subsequent to the Employment  Term, any trade secrets or
other confidential information, whether or not patentable, of the Company or any
other  direct or indirect  parent or  subsidiary  of the  Company  (collectively
referred to herein as the "Company"),  including but




                                       5
<PAGE>


not limited to,  information  and lists  relating to  customers,  suppliers,  or
independent  sales  representatives,  compensation  of employees or  independent
sales representatives,  products and product pricing, technical or non-technical
data, programs, devices, methods, techniques,  drawings, processes, or financial
data, of which  Employee is or becomes  informed or aware during the  Employment
Term,  whether or not  developed by Employee,  except (i) as may be required for
Employee to perform Employee's  employment duties with the Company,  (ii) to the
extent such  information  has been disclosed to Employee by a third party who is
not subject to restriction on the  dissemination  of such information or becomes
generally  available to the public  through no wrongful  act of Employee,  (iii)
information  which must be  disclosed  as a result of a subpoena  or other legal
process,  after the  Company  has had the  opportunity  to  request  a  suitable
protective  order for such  information,  or (iv)  unless  Employee  shall first
secure the Company's  prior written  authorization.  This covenant shall survive
the termination of Employee's employment  hereunder,  and shall remain in effect
and be  enforceable  against  Employee for so long as any such Company secret or
confidential  information  retains economic value,  whether actual or potential,
from not being  generally  known to other persons who can obtain  economic value
from its  disclosure  or use.  Employee  shall execute such  reasonable  further
agreements  and/or  confirmations  of  Employee's  obligations  to  the  Company
concerning  non-disclosure of Company trade secrets and confidential information
as the Company may reasonably require from time-to-time.

              (b) Return of Materials. Upon termination of Employee's employment
hereunder,  Employee shall promptly  deliver to the Company all customers lists,
specifications,  drawings,  listings,  documentation,  manuals,  letters, notes,
notebooks,  reports,  and copies thereof, and all other materials of a secret or
confidential  nature  relating  to  the  Company's  business,  which  are in the
possession or under the control of Employee.

         7.   Inventions and Discoveries.
              --------------------------

              (a)  Disclosure  of  Employment  Invention.  Employee  agrees  for
himself and his heirs, executors, and administrators that Employee will, without
further  consideration,  disclose  immediately  to a  person  designated  by the
Company  as its agent to  receive  such  disclosures  each and every  discovery,
invention,  part thereof or  improvement  thereon,  or works of  authorship,  as
defined below  ("Employment  Invention")  which Employee may conceive,  develop,
reduce to practice, or create, either solely or jointly with others, which is:

                  (i) conceived,  developed,  reduced to practice or created (a)
         within  the scope of  Employee's  employment,  or (b) on the  Company's
         time, or (c) with the aid,  assistance,  or use of any of the Company's
         property, equipment,  facilities,  supplies, resources, or intellectual
         property; or

                  (ii) the result of any work, services,  or duties performed by
         Employee for the Company; or




                                       6
<PAGE>

                  (iii)  related  to the  current  or  demonstrably  anticipated
         business, research, or development of the Company.

              (b) Assignment of Employee Invention.  Employee hereby irrevocably
assigns to the Company all of Employee's  entire rights,  title,  interest,  and
Intellectual Property in and to the Employment Inventions referred to in Section
7(a),  and will upon request and without  further  consideration  do  everything
reasonably necessary or required to vest in the Company Employee's entire right,
title,  interest, and Intellectual Property in and to such Employment Inventions
including  executing  all  instruments  and documents  and  performing  all acts
reasonably  necessary  or  required  for  making,   filing,  or  presenting  any
applicable  for the benefit of the Company for Letters  Patent or  Copyrights in
the United States or throughout  the world for such  Employment  Inventions  and
executing assignments of such patents or applications thereof for the Company.

              (c) Definitions. As used herein, "Intellectual Property" means any
and all patents, trade secrets, know-how, technology,  confidential information,
ideas,  copyrights,  trademarks,  and  service  marks  and any  and all  rights,
applications, and registrations relating to them. "Works of authorship" mean any
original  work of  authorship  within the purview of the  copyright  laws of the
United  States,  and both parties agree that all works of authorship  created by
Employee  under  Section  7(a) shall be works for hire  within the  meaning  and
purview of such copyright laws.

              (d) Exclusions. The foregoing provisions of Sections 7(a) and 8(b)
do not apply to any  invention  not  included in Section  7(a) as an  Employment
Invention  and  created by  Employee  entirely  on his own time and with his own
resources.

              (e) Recordkeeping. Employee agrees to keep and maintain, or assist
in keeping and maintaining,  such records (such as laboratory notebooks properly
and  periodically  witnessed  and  understood)  as  will  show  the  conception,
reduction to practice and  operation of all  Employment  Inventions,  as well as
such other records as the Company may request, which records shall be and remain
the property of and available to, the Company.

         8.   Restrictive Covenant.
              --------------------

              (a) Restriction on Competition  During Employment Term. So long as
Employee is  employed  by the  Company,  Employee  shall not,  without the prior
written authorization of the Company,  directly or indirectly render services of
a business,  professional  or commercial  nature  (whether for  compensation  or
otherwise) to any person or entity engaged in any business which competes either
directly or indirectly  with the Company (a "Competitive  Business")  during the
Employment Term, or engage in any activity whether along, as a partner, or as an
officer, director,  employee,  consultant independent contractor, or stockholder
in any Competitive Business.  Notwithstanding the foregoing,  this section shall
not prevent  Employee  from  purchasing  an equity  interest in any  Competitive
Business as a strictly passive  investment and which does not comprise more than
Five Percent (5%) of such Competitive Business's then-outstanding stock.




                                       7
<PAGE>


              (b) Restriction on Competition Following  Termination.  During the
twelve-month   period   following  the  applicable  Date  of  Termination   (the
"Non-Compete Period"), Employee shall not:

                  (i) engage in business as, or own an interest in,  directly or
         indirectly,  any individual proprietorship,  partnership,  corporation,
         joint venture,  trust,  or any other form of business  entity that is a
         Competitive  Business,  whether as an individual  proprietor,  partner,
         shareholder,  joint venturer,  officer, director,  consultant,  finder,
         broker,  employee,  trustee,  or in any other manner whatsoever if such
         entity,  within any state,  province,  country or other jurisdiction in
         which the Company markets and sells its products and services, develops
         and/or  markets  products  and/or  services  that  either  directly  or
         indirectly  compete  with the  Company's  products  and/or  services in
         existence or that  Employee  has actual  knowledge  are being  actively
         developed by the Company at the commencement of the Non-Compete Period;
         or

                  (ii)  attempt  in any  manner  to  solicit  from any  customer
         business  of the type  performed  by the  Company  or to  persuade  any
         customer of the Company to cease doing business or to reduce the amount
         of  business   which  any  such  customer  has   customarily   done  or
         contemplates  doing with the Company,  whether or not the  relationship
         between the Company and such  customer was  originally  established  in
         whole or in part through  Employee's  efforts;  or employ or attempt to
         employ or assist  anyone  else to employ an person who is at such time,
         or at any time  during the  preceding  six months  was,  an employee or
         independent  sales  representative  of or  consultant  to the  Company,
         provided that this clause shall not restrict  Employee from employing a
         third-party vendor who supplies generic services to the industry.

As used in this Section 8, the verb "employ" shall include its  variations,  for
example,  retain, engage, or conduct business with; the term the "Company" shall
include subsidiaries,  a parent, or affiliates,  if any, of the Company; and the
term  "customer"  shall mean  anyone who is a customer  of the Company as of the
date  immediately  prior  to or at  any  time  during  the  Non-Compete  Period.
Notwithstanding the foregoing,  nothing in this Section 8 shall limit Employee's
ability  during  the  Non-Compete  Period to seek  employment  by a  Competitive
Business  if  Employee  refrains  from  providing  services  of any kind to said
Competitive  Business until the expiration of the Non-Compete Period. So long as
Employee fulfills the performance obligations contained in Section 1(b), nothing
in this Agreement  shall limit or prevent  Employee,  during the Employment Term
and thereafter during the Non-Compete  Period,  from engaging in business as, or
own an interest  in,  directly or  indirectly,  any  individual  proprietorship,
partnership,  corporation,  joint venture,  trust, or any other form of business
entity,  whether  as  an  individual  proprietor,   partner  shareholder,  joint
venturer, officer, director,  consultant,  finder, broker, employee, trustee, or
in any other manner  whatsoever if such entity does not market  products  and/or
services  performing  substantially the same functions as the Company's products
and/or  services in existence or that  Employee




                                       8
<PAGE>

has actual knowledge are being actively developed by the Company both during the
Employment Term and at the commencement of the Non-Compete Period.

              (c) Acknowledgment.  The parties acknowledge that the time, scope,
geographic area, and other  provisions of this Agreement have been  specifically
negotiated  by the parties  and agree that all such  provisions  are  reasonable
under the  circumstances  and are given as an  integral  and  essential  part of
Employee's  employment  hereunder.  In the event that any covenant  contained in
this Agreement shall be determined by any court of competent  jurisdiction to be
unenforceable  by reason of its extending for too great a period of time or over
too great a  geographical  area or by reason of its being too  extensive  in any
other  respect,  it shall be interpreted to extend only over a maximum period of
time for which it may be enforceable  and/or over the maximum  geographical area
as to which it may be  enforceable  and/or  to the  maximum  intent in all other
respects as to which it may be  enforceable,  all as determined by such court in
such action.

         9.   Severability.   If any provision of this Agreement is held invalid
or  unenforceable,  either  in  its  entirety  or by  virtue  of  its  scope  or
application to given  circumstances,  such provision  shall  thereupon be deemed
modified only to the extent necessary to render same valid, or not applicable to
given  circumstances,  or excised  from this  Agreement,  as the  situation  may
require, and this Agreement shall be construed and enforced as if such provision
had been included herein as so modified in scope or application, or had not been
included herein,  as the case may be. Should this Agreement,  or any one or more
of its  provisions  hereof,  be held to be invalid,  illegal,  or  unenforceable
within any governmental  jurisdiction or subdivision  thereof,  the Agreement or
any such provision or provisions shall not as a consequence thereof be deemed to
be invalid,  illegal, or unenforceable in any other governmental jurisdiction or
subdivision thereof.

         10.  Enforcement. The Company will be entitled to institute proceedings
and  avail  itself  of all  remedies  at law or in  equity  to  recover  damages
occasioned  by a breach or  threatened  breach by the other  party of any of the
provisions  herein  and  shall  have  the  right to  pursue  one or more of such
proceedings and remedies  simultaneously or from  time-to-time.  Employee hereby
acknowledges that the Company would suffer  irreparable injury if the provisions
of  Sections 6 through 8 above,  which  shall  survive  the  termination  of the
Agreement,  were  breached  and  that the  Company's  remedies  at law  would be
inadequate in the event of such breach. Accordingly, Employee hereby agrees that
any such  breach or  threatened  breach  may,  in  addition to any and all other
available remedies, be preliminarily enjoined by the Company.

         11.  Legal Fees and Expenses.   In the event of litigation  under this
Agreement,  each of the Company and Employee shall pay its own  attorneys'  fees
and expenses.

         12.  Non-Assignability.  In light of the unique personal services to be
performed  by  Employee  hereunder,  it is  acknowledged  and  agreed  that  any
purported or attempted  assignment or transfer by either party of this Agreement
or any of Employee's duties, responsibilities, or obligations hereunder shall be
void,  and if  purported or  attempted  by the




                                       9
<PAGE>


Company,  shall be considered a  termination  without cause by the Company under
Paragraph 5(c).

         13.  Notices.  Any  notice,  request,  demand,  or other  communication
required  or  permitted  under this  Agreement  shall be in writing and shall be
deemed to have been given when delivered  personally or when mailed by certified
mail, return-receipt requested, addressed as follows:

         To the Company:            I-Link Incorporated
                                    13751 So. Wadsworth Park Drive
                                    Suite 200
                                    Draper, UT  84020
                                    Attn: John Edwards, CEO

         To Employee:               David E. Hardy
                                    7314 Pine Ridge Drive
                                    Park City, UT  84098

or to such other address or addresses as may be specified from  time-to-time  by
notice;  provided,  however,  that any notice of change of address  shall not be
effective until its receipt by the party to be charged therewith.

         14.  General.
              -------

              (a)  Amendments.  neither this  Agreement  nor any of the terms or
conditions  hereof  may be waived,  amended,  or  modified  except by means of a
written instrument duly executed by the party to be charged therewith.

              (b) Captions and  Headings.  The captions and  paragraph  headings
used in this  Agreement are for  convenience  of reference  only,  and shall not
affect  the  construction  or  interpretation  of this  Agreement  or any of the
provisions hereof.

              (c) Successors and Assigns.  This Agreement and Employee's  duties
and rights hereunder shall not be assignable by Employee. This Agreement and the
Company's  duties and rights  hereunder  shall be  assignable  in the event of a
merger,  acquisition  or other bona fide  business  reorganization  to which the
Company is a party.  This Agreement shall be binding upon and shall inure to the
benefit  of  the  parties  hereto  and  their   respective   heirs,   executors,
administrators, personal representatives, successors, and permitted assigns.

              (d) Counterparts.  This Agreement may be executed in any number of
counterparts, each of which shall be deemed to be an original hereof, but all of
which together shall constitute one and the same instrument.




                                       10
<PAGE>


              (e) Entire Agreement. Except as otherwise set forth or referred to
in this Agreement,  this Agreement constitutes the sole and entire agreement and
understanding  between the parties hereto as to the subject  matter hereof,  and
supersedes all prior discussions,  agreements,  and understandings of every kind
and nature between them as to such subject matter.

              (f) Reliance by Third Parties.  This Agreement is intended for the
sole and exclusive  benefit of the parties  hereto and their  respective  heirs,
executors, administrators,  personal representatives,  successors, and permitted
assigns,  and no other  person  or entity  shall  have any right to rely on this
Agreement or to claim or derive any benefit therefrom absent the express written
consent of the party to be charged with such reliance or benefit.

              (g) Governing Law. This Agreement shall be construed in accordance
with governed by the laws of the State of Utah.
















                                       11
<PAGE>


         IN WITNESS WHEREOF,  the parties hereto have executed this Agreement on
and as of the date first set forth above.

                                        I-LINK INCORPORATED



                                        By:
                                           -----------------------------------
                                           John W. Edwards, CEO



                                        --------------------------------------
                                        DAVID E. HARDY














                                       12

                                                                    Exhibit 10.3
                                                                    ------------
                               I-LINK INCORPORATED
                              EMPLOYMENT AGREEMENT
                       John M. Ames, Senior Vice President
                           Chief Operating Officer and
                         Acting Chief Financial Officer




         THIS  EMPLOYMENT  AGREEMENT  (the  "Agreement")  is entered into by and
between I-LINK  INCORPORATED,  a Florida corporation with its principal place of
business located at 13751 South Wadsworth Park Drive, Suite 200, Salt Lake City,
Utah 84120 (the "Company"), and JOHN M. AMES ("Employee"),  effective this 3rdth
day of January, 2000;

                                    RECITALS

         WHEREAS,  the Company,  itself and through its subsidiaries,  is in the
business of  developing,  marketing and providing  telephony and  communications
products and services; and

         WHEREAS,  Employee has  acknowledged  skills and experience in managing
corporate operations and corporate finances; and

         WHEREAS,  the  Company  desires  to obtain the  benefit  of  Employee's
knowledge,  skills,  and  experience  and assure  itself of the ongoing right to
Employee's  services from and after the date hereof,  and is willing to do so on
the terms and conditions set forth in this Agreement; and

         WHEREAS,  Employee  is  willing  and  able to  render  services  to the
Company,  from and after the date hereof,  on the terms and conditions set forth
in this Agreement;

                               A G R E E M E N T S

         NOW,  THEREFORE,  in  consideration  of the  premises  and  the  mutual
agreements,  provisions,  and covenants contained in this Agreement, the Company
and Employee hereby agree as follows:

         1.   Employment.
              ----------

              (a) Title and Duties of Employee.  Subject to all of the terms and
conditions herein provided,  the Company hereby employs Employee in the position
of Senior Vice President,  Chief Operating  Officer,  and Acting Chief Financial
Officer,   and  Employee  hereby


<PAGE>


accepts such  employment  with the Company.  Employee's  duties shall consist of
those  generally  associated with his title, as well as those duties assigned to
him from  time-to-time by the Company,  consistent with Employee's  position and
qualifications  and the best  interests  of the Company.  Employee  shall at all
times be  subject  to and shall  observe  and carry out such  reasonable  rules,
regulations,  policies,  directions, and restrictions as may be established from
time-to-time by the Company.

              (b) Performance.  Throughout the Employment  Term,  Employee shall
devote his full business  time,  attention,  knowledge,  and skills,  faithfully
diligently,  and to the best of his ability,  to the active  performance  of his
duties and responsibilities  hereunder,  and do such traveling as may reasonably
be   required  in   connection   with  the   performance   of  such  duties  and
responsibilities.

         2.   Term of  Employment.  Unless  terminated  as  provided  in Section
5 hereof,  the term of this Agreement  shall be for a period of three (3) years,
commencing  on the date  hereof and  continuing  through and  including  the day
immediately  preceding the second  anniversary  of the date hereof (the "Initial
Period"),  and thereafter shall  automatically  continue on a year-to-year basis
(including the Initial Period,  the "Employment Term") unless either party shall
deliver  written  notice to the other party not more than sixty  (60),  nor less
than thirty (30),  days  preceding the  expiration of the Initial  Period or any
one-year  extension  thereof  of its  intention  not to extend  the term of this
Agreement.

         3.   Compensation and Benefits.
              -------------------------

              (a) Salary.  For services  rendered by Employee to the Company and
upon the  conditions  that  Employee  fully and  faithfully  performs all of his
duties and obligations owed during the Employment Term under this Agreement, the
Company  shall pay Employee an annual base salary equal to $165,000,  payable in
equal semi-monthly  installments,  less income tax withholdings and other normal
employee  deductions.  This base  salary  set  forth  herein  shall be  reviewed
annually by the Company at the end of each fiscal year of the Company (hereafter
"Fiscal Year") (with the first such review to occur after the Fiscal Year ending
December  31,  2000,  with  respect to base  salary for the Fiscal  Year  ending
December 31, 2001), or at such other times as deemed appropriate by the Company,
and may at the sole discretion of the Company, be adjusted by an amount which it
deems  appropriate,  provided  that  said  base  salary  shall  not be less than
$165,000.

              (b) Bonus Compensation. Employee shall be eligible to receive such
bonus  compensation,  if any, as and when  determined by the Company's  board of
directors commensurate with Employee's position as a Senior Vice President.

              (c) Stock Options.  The Company  grants to Employee  non-qualified
options to purchase  300,000  shares of its common stock at an exercise price of
$2.750 per common




                                       2
<PAGE>


share,  which is equal to the closing  price of the  Company's  publicly  traded
shares as of the effective date of this Agreement (the "Options"). To the extent
any  number  of the  Options  are  required  to be  subject  to the  vote of the
Company's shareholders under applicable law, rule or regulation,  such number of
Options are granted subject to ratification by the Company's shareholders at its
next  annual  shareholders'  meeting.  The  Options  shall vest in twelve  equal
quarterly  increments over a three-year period, with the first quarterly vesting
to occur on the effective date of this Agreement for that partial  quarter ended
March 31,  2000,  the second  quarterly  vesting to occur on April 1, 2000,  and
similarly on the first day of each  subsequent  calendar  quarter with the final
quarterly  vesting to occur  October 1, 2002. A change of control of the Company
shall not accelerate vesting of the Options,  except in the event of a change of
control  pursuant to which the  Company's  stock is  exchanged  for the stock of
another entity and the Options are not  rolled-over  or otherwise  exchanged for
similar options of such entity (with like terms and  conditions).  In such event
all  of  Employee's  then  unvested   Options  shall  vest  and  be  exercisable
immediately prior to the consummation of such  transaction.  It is the intent of
the parties that the Options  continue to vest on a quarterly basis according to
their terms  notwithstanding a change of control,  without being subject to loss
or  forfeiture  by virtue of a change of  control.  The  Option  grant  shall be
evidenced by a written Option Agreement,  the terms of which shall be consistent
with the terms of this  Agreement.  The Company's  Board of Directors,  at their
sole  discretion,  shall determine what number of additional  stock options,  if
any, shall be granted to Employee, and upon what terms.

              (d)  Benefits.  During  the  Employment  Term,  Employee  shall be
eligible to  participate  in and receive  coverage and benefits  under all group
insurance,  executive life  insurance,  pension,  profit-sharing,  bonus,  stock
option,  stock  ownership,  and other  employee  benefit  plans,  programs,  and
arrangements  of the Company  which are now or hereafter  adopted by the Company
for the benefit of its employees,  subject to and on a basis consistent with the
terms,  conditions,  and overall  administration  of such plans,  programs,  and
arrangements.

              (e) Expense  Reimbursement.  The Company shall reimburse  Employee
for the business  expenses  reasonably  incurred by Employee within the scope of
his employment,  pursuant to standard employee expense  reimbursement policy and
procedure as established by the Company.

              (f)  Severance.  In the event this  Agreement is terminated by the
Company  prior to the  expiration  of the full  term of this  Agreement  for any
reason other than for cause  pursuant to Section 5(b) below,  Employee  shall be
entitled to receive upon such termination a lump sum equal to Employee's  salary
payable over twelve (12) months, together with the immediate accelerated vesting
of all the Options.

         4.   Compensation Upon Termination or During Disability.
              --------------------------------------------------

              (a)  Compensation  Upon  Termination.   If  Employee's  employment
hereunder is terminated  under Section 5 hereof,  Employee  shall be entitled to
exercise,  pursuant to the




                                       3
<PAGE>


terms and conditions of the Option Agreement, the Options that shall have vested
as of the  date of such  termination,  and the  Company  shall  have no  further
liability under this Agreement except (i) to pay Employee within ten days of the
Date of  Termination  any accrued  salary or other  compensation  due under this
Agreement on the Date of Termination  (or in the event of Employee's  subsequent
death, to his estate or devisee, legatee, or other designee, as applicable), and
(ii) provide Employee,  or his estate, or devisee,  legatee,  or other designee,
with any benefits payable (including any death benefit, if applicable) under all
employee  benefit  plans,  programs,  or  arrangements  of the  Company in which
Employee is a participant on the Date of Termination.

              (b) Compensation Upon Disability.  During any period that Employee
fails to  perform  his  duties  hereunder  as a result  of  incapacity  due to a
"disabled  condition,"  as such term is  defined  in Section  5(c)  hereof  (the
"disability period"), Employee shall continue to receive his full base salary at
the rate then in effect for the disability  period until  Employee's  employment
hereunder is terminated pursuant to Section 5(c) hereof; provided, however, that
such  salary  payments  so made to  Employee  during  the  first 180 days of the
disability  period shall be reduced by the sum of the amounts,  if any, actually
received  by  Employee  prior to or during  this  period,  as the result of such
incapacity,  under any disability  benefit plan of the Company in which Employee
participates.

         5.   Termination.
              -----------

              (a) By Employee.  This  Agreement may be terminated by Employee at
any time upon sixty (60) days  written  notice to the  Company.  In the event of
such termination by Employee,  Employee shall be entitled to exercise,  pursuant
to the terms of this Agreement and the Option Agreement,  the Options that shall
have vested as of the date of such  termination,  and the Company  shall have no
further obligation to Employee beyond the timely payment of all salary and bonus
(if any) accrued through the date of such termination.

              (b) Cause.  This  Agreement  may be  terminated at any time at the
option of the Company for cause. As used herein, the term "cause" shall mean and
be limited to: (i) any felony  conviction of Employee;  (ii) Employee's  willful
misconduct or failure to reasonably  perform in connection  with the performance
of Employee's duties, responsibilities,  agreements, and covenants hereunder, or
Employee's refusal to comply with the reasonable rules,  regulations,  policies,
directions,  and  restrictions  as may be established  from  time-to-time by the
Company,  which  misconduct,  non-performance,  or  refusal  to so comply  shall
continue  after  written  notice  from the  Company,  such notice to specify the
respects  in which  Employee is in  violation;  (iii)  Employee's  breach of the
provisions  of  Sections 6 and 8 hereof;  (iv) any  illegal  use by  Employee of
narcotics or other controlled substances; or (v) Employee's inability to perform
his duties and  responsibilities  hereunder due to the issuance of an injunction
or restraining order, which is not rescinded within 45 days of issuance.



                                       4
<PAGE>


              (c) Death. This Agreement shall terminate  automatically  upon the
death of Employee.

              (d)  Disability.   In  the  event  Employee  becomes  mentally  or
physically disabled during the Employment Term,  Employee's employment hereunder
shall terminate as of the date such disability is "established." As used in this
Subsection,  the term  "disabled"  means  suffering  from any mental or physical
condition,  other than that  resulting from the use of alcohol or illegal use of
narcotics or other  controlled  substances,  which  renders  Employee  unable to
substantially  perform all of his duties and services  under this Agreement in a
satisfactory  manner  substantially  similar  to  his  previous  performance  (a
"disabled  condition") for a period of one hundred twenty (120) consecutive days
or for more than one  hundred  twenty  (120) days in any  12-month  period.  For
purposes  of  this   Subsection,   the  date  that   Employee's   disability  is
"established"  shall be, in the case of a disabled  condition which exists for a
period of 120 consecutive  days, the 121st day on which such disabled  condition
exists, and, in the case of a disabled condition existing for more than 120 days
in any 12-month period, the 121st day on which such disabled condition exists.

              (e)  Impaired  Health.   Employee  may  terminate  his  employment
hereunder  if his health  should  become  impaired  to an extent  that makes his
continued  performance of his duties and obligations  hereunder hazardous to his
physical  or  mental  health  or his life  ("impaired  health"),  provided  that
Employee  shall have  furnished  the  Company  with a written  statement  from a
qualified doctor to such effect and,  provided  further,  that, at the Company's
request,  Employee shall submit to an  examination  by a doctor  selected by the
Company and such doctor shall have  concurred in the  conclusion  of  Employee's
doctor.

              (f) Reassignment,  Relocation. This Agreement shall, at the option
of the Employee,  be deemed to have been  terminated by the Company in the event
of any of the following (i) without  Employee's  express  written  consent,  the
assignment to Employee of any duties or the significant  reduction of Employee's
duties,  title,  authority,  or  responsibilities,  which is  inconsistent  with
Employee's duties, title,  authority,  or responsibilities in effect immediately
prior to such  assignment,  or the removal of Employee from such duties,  title,
authority, or responsibilities;  excepting, however, from the provisions of this
Subsection (f)(i) Employee's current title,  authority and  responsibilities  as
Acting Chief Financial Officer, which the Company may at its discretion reassign
away from  Employee  without  such being deemed a  termination;  or (ii) without
Employee's express written consent,  the relocation of Employee to a facility or
a  location  more  than  forty-five  (45)  miles  from  Employee's  then-present
location.

              (g)  Notice  of   Termination.   Any   termination  of  Employee's
employment  hereunder  by the  Company or by Employee  (other  than  termination
pursuant to Section 5(b) (death))  shall be  communicated  by written  Notice of
Termination to the other party hereto. For purposes of this Agreement, a "Notice
of  Termination"   shall  mean  a  notice  which  shall  indicate  the  specific
termination  provision  in this  Agreement  relied  upon and  shall set forth in
reasonable  detail  the facts and  circumstances  claimed to provide a basis for
termination of Employee's  employment hereunder under the Section and Subsection
so indicated.




                                       5
<PAGE>


              (h) Date of  Termination.  "Date of  Termination"  shall  mean the
following: if Employee's employment hereunder is terminated by (i) Sections 5(a)
(Employee), 5(b) (cause), 5(d) (disability), or 5(e) (impaired health), the date
specified  in the  Notice  of  Termination;  (ii)  5(c)  (death),  the  date  of
Employee's  death;  and (iii) Section 5(f)  (Reassignment,  Relocation)  30 days
after delivery of the Notice of Termination;  and (iv) for any other reason, the
date on which the Notice of Termination is given.

         6.   Confidential Information.
              ------------------------

              (a) Disclosure and Use.  Employee shall not disclose or use at any
time,  either during or subsequent to the Employment  Term, any trade secrets or
other confidential information, whether or not patentable, of the Company or any
other  direct or indirect  parent or  subsidiary  of the  Company  (collectively
referred to herein as the "Company"),  including but not limited to, information
and   lists   relating   to   customers,   suppliers,   or   independent   sales
representatives, compensation of employees or independent sales representatives,
products  and  product  pricing,  technical  or  non-technical  data,  programs,
devices, methods, techniques,  drawings,  processes, or financial data, of which
Employee is or becomes informed or aware during the Employment Term,  whether or
not developed by Employee, except (i) as may be required for Employee to perform
Employee's  employment  duties  with  the  Company,  (ii)  to  the  extent  such
information  has been  disclosed to Employee by a third party who is not subject
to restriction on the  dissemination  of such  information or becomes  generally
available to the public through no wrongful act of Employee,  (iii)  information
which must be disclosed as a result of a subpoena or other legal process,  after
the Company has had the opportunity to request a suitable  protective  order for
such information, or (iv) unless Employee shall first secure the Company's prior
written authorization. This covenant shall survive the termination of Employee's
employment  hereunder,  and shall  remain in effect and be  enforceable  against
Employee  for so long as any such  Company  secret or  confidential  information
retains  economic value,  whether actual or potential,  from not being generally
known to other persons who can obtain economic value from its disclosure or use.
Employee shall execute such reasonable further  agreements and/or  confirmations
of Employee's  obligations to the Company  concerning  non-disclosure of Company
trade secrets and confidential information as the Company may reasonably require
from time-to-time.

              (b) Return of Materials. Upon termination of Employee's employment
hereunder,  Employee shall promptly  deliver to the Company all customers lists,
specifications,  drawings,  listings,  documentation,  manuals,  letters, notes,
notebooks,  reports,  and copies thereof, and all other materials of a secret or
confidential  nature  relating  to  the  Company's  business,  which  are in the
possession or under the control of Employee.

         7.   Inventions and Discoveries.
              --------------------------




                                       6
<PAGE>


              (a)  Disclosure  of  Employment  Invention.  Employee  agrees  for
himself and his heirs, executors, and administrators that Employee will, without
further  consideration,  disclose  immediately  to a  person  designated  by the
Company  as its agent to  receive  such  disclosures  each and every  discovery,
invention,  part thereof or  improvement  thereon,  or works of  authorship,  as
defined below  ("Employment  Invention")  which Employee may conceive,  develop,
reduce to practice, or create, either solely or jointly with others, which is:

                  (i) conceived,  developed,  reduced to practice or created (a)
         within  the scope of  Employee's  employment,  or (b) on the  Company's
         time, or (c) with the aid,  assistance,  or use of any of the Company's
         property, equipment,  facilities,  supplies, resources, or intellectual
         property; or

                  (ii) the result of any work, services,  or duties performed by
         Employee for the Company; or

                  (iii)  related  to the  current  or  demonstrably  anticipated
         business, research, or development of the Company.

              (b) Assignment of Employee Invention.  Employee hereby irrevocably
assigns to the Company all of Employee's  entire rights,  title,  interest,  and
Intellectual Property in and to the Employment Inventions referred to in Section
7(a),  and will upon request and without  further  consideration  do  everything
reasonably necessary or required to vest in the Company Employee's entire right,
title,  interest, and Intellectual Property in and to such Employment Inventions
including  executing  all  instruments  and documents  and  performing  all acts
reasonably  necessary  or  required  for  making,   filing,  or  presenting  any
applicable  for the benefit of the Company for Letters  Patent or  Copyrights in
the United States or throughout  the world for such  Employment  Inventions  and
executing assignments of such patents or applications thereof for the Company.

              (c) Definitions. As used herein, "Intellectual Property" means any
and all patents, trade secrets, know-how, technology,  confidential information,
ideas,  copyrights,  trademarks,  and  service  marks  and any  and all  rights,
applications, and registrations relating to them. "Works of authorship" mean any
original  work of  authorship  within the purview of the  copyright  laws of the
United  States,  and both parties agree that all works of authorship  created by
Employee  under  Section  7(a) shall be works for hire  within the  meaning  and
purview of such copyright laws.

              (d) Exclusions. The foregoing provisions of Sections 7(a) and 8(b)
do not apply to any  invention  not  included in Section  7(a) as an  Employment
Invention  and  created by  Employee  entirely  on his own time and with his own
resources.

              (e) Recordkeeping. Employee agrees to keep and maintain, or assist
in keeping and maintaining,  such records (such as laboratory notebooks properly
and  periodically  witnessed  and  understood)  as  will  show  the  conception,
reduction to practice and  operation of




                                       7
<PAGE>


all  Employment  Inventions,  as well as such other  records as the  Company may
request, which records shall be and remain the property of and available to, the
Company.

         8.   Restrictive Covenant.
              --------------------

              (a) Restriction on Competition  During Employment Term. So long as
Employee is  employed  by the  Company,  Employee  shall not,  without the prior
written authorization of the Company,  directly or indirectly render services of
a business,  professional  or commercial  nature  (whether for  compensation  or
otherwise) to any person or entity engaged in any business which competes either
directly or indirectly  with the Company (a "Competitive  Business")  during the
Employment Term, or engage in any activity whether along, as a partner, or as an
officer, director,  employee,  consultant independent contractor, or stockholder
in any Competitive Business.  Notwithstanding the foregoing,  this section shall
not prevent  Employee  from  purchasing  an equity  interest in any  Competitive
Business as a strictly passive  investment and which does not comprise more than
Five Percent (5%) of such Competitive Business's then-outstanding stock.

              (b) Restriction on Competition Following  Termination.  During the
twelve-month   period   following  the  applicable  Date  of  Termination   (the
"Non-Compete Period"), Employee shall not:

                  (i) engage in business as, or own an interest in,  directly or
         indirectly,  any individual proprietorship,  partnership,  corporation,
         joint venture,  trust,  or any other form of business  entity that is a
         Competitive  Business,  whether as an individual  proprietor,  partner,
         shareholder,  joint venturer,  officer, director,  consultant,  finder,
         broker,  employee,  trustee,  or in any other manner whatsoever if such
         entity,  within any state,  province,  country or other jurisdiction in
         which the Company markets and sells its products and services, develops
         and/or  markets  products  and/or  services  that  either  directly  or
         indirectly  compete  with the  Company's  products  and/or  services in
         existence or that  Employee  has actual  knowledge  are being  actively
         developed by the Company at the commencement of the Non-Compete Period;
         or

                  (ii)  attempt  in any  manner  to  solicit  from any  customer
         business  of the type  performed  by the  Company  or to  persuade  any
         customer of the Company to cease doing business or to reduce the amount
         of  business   which  any  such  customer  has   customarily   done  or
         contemplates  doing with the Company,  whether or not the  relationship
         between the Company and such  customer was  originally  established  in
         whole or in part through  Employee's  efforts;  or employ or attempt to
         employ or assist  anyone  else to employ an person who is at such time,
         or at any time  during the  preceding  six months  was,  an employee or
         independent  sales  representative  of or  consultant  to the  Company,
         provided that this clause shall not restrict  Employee from employing a
         third-party vendor who supplies generic services to the industry.




                                       8
<PAGE>

As used in this Section 8, the verb "employ" shall include its  variations,  for
example,  retain, engage, or conduct business with; the term the "Company" shall
include subsidiaries,  a parent, or affiliates,  if any, of the Company; and the
term  "customer"  shall mean  anyone who is a customer  of the Company as of the
date  immediately  prior  to or at  any  time  during  the  Non-Compete  Period.
Notwithstanding the foregoing,  nothing in this Section 8 shall limit Employee's
ability  during  the  Non-Compete  Period to seek  employment  by a  Competitive
Business  if  Employee  refrains  from  providing  services  of any kind to said
Competitive  Business until the expiration of the Non-Compete Period. So long as
Employee fulfills the performance obligations contained in Section 1(b), nothing
in this Agreement  shall limit or prevent  Employee,  during the Employment Term
and thereafter during the Non-Compete  Period,  from engaging in business as, or
own an interest  in,  directly or  indirectly,  any  individual  proprietorship,
partnership,  corporation,  joint venture,  trust, or any other form of business
entity,  whether  as  an  individual  proprietor,   partner  shareholder,  joint
venturer, officer, director,  consultant,  finder, broker, employee, trustee, or
in any other manner  whatsoever if such entity does not market  products  and/or
services  performing  substantially the same functions as the Company's products
and/or  services in existence or that  Employee has actual  knowledge  are being
actively  developed  by the Company both during the  Employment  Term and at the
commencement of the Non-Compete Period.

              (c) Acknowledgment.  The parties acknowledge that the time, scope,
geographic area, and other  provisions of this Agreement have been  specifically
negotiated  by the parties  and agree that all such  provisions  are  reasonable
under the  circumstances  and are given as an  integral  and  essential  part of
Employee's  employment  hereunder.  In the event that any covenant  contained in
this Agreement shall be determined by any court of competent  jurisdiction to be
unenforceable  by reason of its extending for too great a period of time or over
too great a  geographical  area or by reason of its being too  extensive  in any
other  respect,  it shall be interpreted to extend only over a maximum period of
time for which it may be enforceable  and/or over the maximum  geographical area
as to which it may be  enforceable  and/or  to the  maximum  intent in all other
respects as to which it may be  enforceable,  all as determined by such court in
such action.

         9.   Severability.   If any provision of this Agreement is held invalid
or  unenforceable,  either  in  its  entirety  or by  virtue  of  its  scope  or
application to given  circumstances,  such provision  shall  thereupon be deemed
modified only to the extent necessary to render same valid, or not applicable to
given  circumstances,  or excised  from this  Agreement,  as the  situation  may
require, and this Agreement shall be construed and enforced as if such provision
had been included herein as so modified in scope or application, or had not been
included herein,  as the case may be. Should this Agreement,  or any one or more
of its  provisions  hereof,  be held to be invalid,  illegal,  or  unenforceable
within any governmental  jurisdiction or subdivision  thereof,  the Agreement or
any such provision or provisions shall not as a consequence thereof be deemed to
be invalid,  illegal, or unenforceable in any other governmental jurisdiction or
subdivision thereof.




                                       9
<PAGE>


         10.  Enforcement. The Company will be entitled to institute proceedings
and  avail  itself  of all  remedies  at law or in  equity  to  recover  damages
occasioned  by a breach or  threatened  breach by the other  party of any of the
provisions  herein  and  shall  have  the  right to  pursue  one or more of such
proceedings and remedies  simultaneously or from  time-to-time.  Employee hereby
acknowledges that the Company would suffer  irreparable injury if the provisions
of  Sections 6 through 8 above,  which  shall  survive  the  termination  of the
Agreement,  were  breached  and  that the  Company's  remedies  at law  would be
inadequate in the event of such breach. Accordingly, Employee hereby agrees that
any such  breach or  threatened  breach  may,  in  addition to any and all other
available remedies, be preliminarily enjoined by the Company.

         11.  Legal Fees and Expenses.    In the event of litigation  under this
Agreement,  each of the Company and Employee shall pay its own  attorneys'  fees
and expenses.


         12.  Non-Assignability.  In light of the unique personal services to be
performed  by  Employee  hereunder,  it is  acknowledged  and  agreed  that  any
purported or attempted  assignment or transfer by either party of this Agreement
or any of Employee's duties, responsibilities, or obligations hereunder shall be
void,  and if  purported or  attempted  by the  Company,  shall be  considered a
termination without cause by the Company under Paragraph 5(c).

         13.  Notices.  Any  notice,  request,  demand,  or other  communication
required  or  permitted  under this  Agreement  shall be in writing and shall be
deemed to have been given when delivered  personally or when mailed by certified
mail, return-receipt requested, addressed as follows:

To the Company:   I-Link Incorporated

                  13751 So. Wadsworth Park Drive
                  Suite 200
                  Draper, UT  84020
                  Attn:  John Edwards, CEO

To Employee:      John M. Ames
                  1413 E. Vestry Circle
                  Draper, UT  84092

or to such other address or addresses as may be specified from  time-to-time  by
notice;  provided,  however,  that any notice of change of address  shall not be
effective until its receipt by the party to be charged therewith.




                                       10
<PAGE>


         14.  General.
              -------

              (a)  Amendments.  neither this  Agreement  nor any of the terms or
conditions  hereof  may be waived,  amended,  or  modified  except by means of a
written instrument duly executed by the party to be charged therewith.

              (b) Captions and  Headings.  The captions and  paragraph  headings
used in this  Agreement are for  convenience  of reference  only,  and shall not
affect  the  construction  or  interpretation  of this  Agreement  or any of the
provisions hereof.

              (c) Successors and Assigns.  This Agreement and Employee's  duties
and rights hereunder shall not be assignable by Employee. This Agreement and the
Company's  duties and rights  hereunder  shall be  assignable  in the event of a
merger,  acquisition  or other bona fide  business  reorganization  to which the
Company is a party.  This Agreement shall be binding upon and shall inure to the
benefit  of  the  parties  hereto  and  their   respective   heirs,   executors,
administrators, personal representatives, successors, and permitted assigns.

              (d) Counterparts.  This Agreement may be executed in any number of
counterparts, each of which shall be deemed to be an original hereof, but all of
which together shall constitute one and the same instrument.

              (e) Entire Agreement. Except as otherwise set forth or referred to
in this Agreement,  this Agreement constitutes the sole and entire agreement and
understanding  between the parties hereto as to the subject  matter hereof,  and
supersedes all prior discussions,  agreements,  and understandings of every kind
and nature between them as to such subject matter.

              (f) Reliance by Third Parties.  This Agreement is intended for the
sole and exclusive  benefit of the parties  hereto and their  respective  heirs,
executors, administrators,  personal representatives,  successors, and permitted
assigns,  and no other  person  or entity  shall  have any right to rely on this
Agreement or to claim or derive any benefit therefrom absent the express written
consent of the party to be charged with such reliance or benefit.

              (g) Governing Law. This Agreement shall be construed in accordance
with governed by the laws of the State of Utah.




                                       11
<PAGE>


         IN WITNESS WHEREOF,  the parties hereto have executed this Agreement on
and as of the date first set forth above.

                                        I-LINK INCORPORATED



                                        By:
                                           -----------------------------------
                                            John W. Edwards, CEO



                                        --------------------------------------
                                        JOHN M. AMES




















                                       12

                                                                    Exhibit 10.4
                                                                    ------------
                               I-LINK INCORPORATED
                              EMPLOYMENT AGREEMENT
                                 Alex Radulovic
                           Vice President, Technology


         THIS  EMPLOYMENT  AGREEMENT  (the  "Agreement")  is entered into by and
between I-LINK  INCORPORATED,  a Florida corporation with its principal place of
business located at 13751 South Wadsworth Park Drive, Suite 200, Salt Lake City,
Utah 84120 (the  "Company"),  and ALEX  RADULOVIC  ("Employee"),  effective this
3rdth day of January, 2000;

                                    RECITALS

         WHEREAS,  the Company,  itself and through its subsidiaries,  is in the
business of  developing,  marketing and providing  telephony and  communications
products and services; and

         WHEREAS,  Employee has acknowledged  skills and experience research and
technology; and

         WHEREAS,  the  Company  desires  to obtain the  benefit  of  Employee's
knowledge,  skills,  and  experience  and assure  itself of the ongoing right to
Employee's  services from and after the date hereof,  and is willing to do so on
the terms and conditions set forth in this Agreement; and

         WHEREAS,  Employee  is  willing  and  able to  render  services  to the
Company,  from and after the date hereof,  on the terms and conditions set forth
in this Agreement;

                               A G R E E M E N T S

         NOW,  THEREFORE,  in  consideration  of the  premises  and  the  mutual
agreements,  provisions,  and covenants contained in this Agreement, the Company
and Employee hereby agree as follows:

         1.   Employment.
              ----------

              (a) Title and Duties of Employee.  Subject to all of the terms and
conditions herein provided,  the Company hereby employs Employee in the position
of Vice President,  Technology, and Employee hereby accepts such employment with
the Company.  Employee's duties shall consist of those generally associated with
his title,  as well as those  duties  assigned to him from  time-to-time  by the
Company,  consistent with Employee's  position and  qualifications  and the best
interests  of the Company.  Employee  shall at all times be subject to


<PAGE>


and shall observe and carry out such reasonable  rules,  regulations,  policies,
directions,  and  restrictions  as may be established  from  time-to-time by the
Company.

              (b) Performance.  Throughout the Employment  Term,  Employee shall
devote his full business  time,  attention,  knowledge,  and skills,  faithfully
diligently,  and to the best of his ability,  to the active  performance  of his
duties and responsibilities  hereunder,  and do such traveling as may reasonably
be   required  in   connection   with  the   performance   of  such  duties  and
responsibilities.

         2.   Term of  Employment.  Unless  terminated  as  provided  in Section
5 hereof,  the term of this Agreement  shall be for a period of three (3) years,
commencing  on the date  hereof and  continuing  through and  including  the day
immediately  preceding the second  anniversary  of the date hereof (the "Initial
Period"),  and thereafter shall  automatically  continue on a year-to-year basis
(including the Initial Period,  the "Employment Term") unless either party shall
deliver  written  notice to the other party not more than sixty  (60),  nor less
than thirty (30),  days  preceding the  expiration of the Initial  Period or any
one-year  extension  thereof  of its  intention  not to extend  the term of this
Agreement.

         3.   Compensation and Benefits.
              -------------------------

              (a) Salary.  For services  rendered by Employee to the Company and
upon the  conditions  that  Employee  fully and  faithfully  performs all of his
duties and obligations owed during the Employment Term under this Agreement, the
Company  shall pay Employee an annual base salary equal to $200,000,  payable in
equal semi-monthly  installments,  less income tax withholdings and other normal
employee  deductions.  This base  salary  set  forth  herein  shall be  reviewed
annually by the Company at the end of each fiscal year of the Company (hereafter
"Fiscal Year") (with the first such review to occur after the Fiscal Year ending
December  31,  2000,  with  respect to base  salary for the Fiscal  Year  ending
December 31, 2001), or at such other times as deemed appropriate by the Company,
and may at the sole discretion of the Company, be adjusted by an amount which it
deems  appropriate,  provided  that  said  base  salary  shall  not be less than
$200,000.

              (b) Bonus Compensation. Employee shall be eligible to receive such
bonus  compensation,  if any, as and when  determined by the Company's  board of
directors commensurate with Employee's position as a Vice President.

              (c) Stock Options.  The Company  grants to Employee  non-qualified
options to purchase  400,000  shares of its common stock at an exercise price of
$2.750 per common  share,  which is equal to the closing  price of the Company's
publicly  traded  shares  as of  the  effective  date  of  this  Agreement  (the
"Options").  To the extent any number of the Options are  required to be subject
to the  vote  of the  Company's  shareholders  under  applicable  law,  rule  or
regulation,  such number of Options are granted  subject to  ratification by the
Company's  shareholders at its next annual  shareholders'  meeting.  The Options
shall vest in twelve equal quarterly  increments over a three-year period,  with
the first quarterly vesting to occur on the




                                       2
<PAGE>


effective date of this Agreement for that partial  quarter ended March 31, 2000,
the second  quarterly  vesting to occur on April 1, 2000,  and  similarly on the
first day of each subsequent  calendar quarter with the final quarterly  vesting
to occur  October  1,  2002.  A change  of  control  of the  Company  shall  not
accelerate  vesting of the  Options,  except in the event of a change of control
pursuant  to which the  Company's  stock is  exchanged  for the stock of another
entity and the Options are not  rolled-over  or otherwise  exchanged for similar
options of such entity  (with like terms and  conditions).  In such event all of
Employee's then unvested Options shall vest and be exercisable immediately prior
to the  consummation of such  transaction.  It is the intent of the parties that
the  Options  continue  to vest on a quarterly  basis  according  to their terms
notwithstanding a change of control, without being subject to loss or forfeiture
by virtue of a change of  control.  The Option  grant  shall be  evidenced  by a
written Option Agreement,  the terms of which shall be consistent with the terms
of this Agreement.  The Company's Board of Directors,  at their sole discretion,
shall  determine  what number of  additional  stock  options,  if any,  shall be
granted to Employee, and upon what terms.

              (d)  Benefits.  During  the  Employment  Term,  Employee  shall be
eligible to  participate  in and receive  coverage and benefits  under all group
insurance,  executive life  insurance,  pension,  profit-sharing,  bonus,  stock
option,  stock  ownership,  and other  employee  benefit  plans,  programs,  and
arrangements  of the Company  which are now or hereafter  adopted by the Company
for the benefit of its employees,  subject to and on a basis consistent with the
terms,  conditions,  and overall  administration  of such plans,  programs,  and
arrangements.

              (e) Expense  Reimbursement.  The Company shall reimburse  Employee
for the business  expenses  reasonably  incurred by Employee within the scope of
his employment,  pursuant to standard employee expense  reimbursement policy and
procedure as established by the Company.

              (f)  Severance.  In the event this  Agreement is terminated by the
Company  prior to the  expiration  of the full  term of this  Agreement  for any
reason other than for cause  pursuant to Section 5(b) below,  Employee  shall be
entitled to receive upon such termination a lump sum equal to Employee's  salary
payable over twelve (12) months, together with the immediate accelerated vesting
of all the Options.

         4.   Compensation Upon Termination or During Disability.
              --------------------------------------------------

              (a)  Compensation  Upon  Termination.   If  Employee's  employment
hereunder is terminated  under Section 5 hereof,  Employee  shall be entitled to
exercise,  pursuant to the terms and  conditions  of the Option  Agreement,  the
Options  that  shall  have  vested as of the date of such  termination,  and the
Company shall have no further  liability under this Agreement  except (i) to pay
Employee  within ten days of the Date of Termination any accrued salary or other
compensation  due under this  Agreement  on the Date of  Termination  (or in the
event of Employee's  subsequent  death,  to his estate or devisee,  legatee,  or
other designee,  as applicable),  and (ii) provide  Employee,  or his estate, or
devisee,  legatee,  or other designee,  with any benefits payable (including any
death benefit,  if applicable)  under all employee




                                       3
<PAGE>


benefit plans,  programs,  or arrangements of the Company in which Employee is a
participant on the Date of Termination.

              (b) Compensation Upon Disability.  During any period that Employee
fails to  perform  his  duties  hereunder  as a result  of  incapacity  due to a
"disabled  condition,"  as such term is  defined  in Section  5(c)  hereof  (the
"disability period"), Employee shall continue to receive his full base salary at
the rate then in effect for the disability  period until  Employee's  employment
hereunder is terminated pursuant to Section 5(c) hereof; provided, however, that
such  salary  payments  so made to  Employee  during  the  first 180 days of the
disability  period shall be reduced by the sum of the amounts,  if any, actually
received  by  Employee  prior to or during  this  period,  as the result of such
incapacity,  under any disability  benefit plan of the Company in which Employee
participates.

         5.   Termination.
              -----------

              (a) By Employee.  This  Agreement may be terminated by Employee at
any time upon sixty (60) days  written  notice to the  Company.  In the event of
such termination by Employee,  Employee shall be entitled to exercise,  pursuant
to the terms of this Agreement and the Option Agreement,  the Options that shall
have vested as of the date of such  termination,  and the Company  shall have no
further obligation to Employee beyond the timely payment of all salary and bonus
(if any) accrued through the date of such termination.

              (b) Cause.  This  Agreement  may be  terminated at any time at the
option of the Company for cause. As used herein, the term "cause" shall mean and
be limited to: (i) any felony  conviction of Employee;  (ii) Employee's  willful
misconduct or failure to reasonably  perform in connection  with the performance
of Employee's duties, responsibilities,  agreements, and covenants hereunder, or
Employee's refusal to comply with the reasonable rules,  regulations,  policies,
directions,  and  restrictions  as may be established  from  time-to-time by the
Company,  which  misconduct,  non-performance,  or  refusal  to so comply  shall
continue  after  written  notice  from the  Company,  such notice to specify the
respects  in which  Employee is in  violation;  (iii)  Employee's  breach of the
provisions  of  Sections 6 and 8 hereof;  (iv) any  illegal  use by  Employee of
narcotics or other controlled substances; or (v) Employee's inability to perform
his duties and  responsibilities  hereunder due to the issuance of an injunction
or restraining order, which is not rescinded within 45 days of issuance.

              (c) Death. This Agreement shall terminate  automatically  upon the
death of Employee.

              (d)  Disability.   In  the  event  Employee  becomes  mentally  or
physically disabled during the Employment Term,  Employee's employment hereunder
shall terminate as of the date such disability is "established." As used in this
Subsection,  the term  "disabled"  means  suffering  from any mental or physical
condition,  other than that  resulting from the use of alcohol or illegal use of
narcotics or other  controlled  substances,  which  renders  Employee  unable to
substantially  perform all of his duties and services  under this Agreement in a




                                       4
<PAGE>

satisfactory  manner  substantially  similar  to  his  previous  performance  (a
"disabled  condition") for a period of one hundred twenty (120) consecutive days
or for more than one  hundred  twenty  (120) days in any  12-month  period.  For
purposes  of  this   Subsection,   the  date  that   Employee's   disability  is
"established"  shall be, in the case of a disabled  condition which exists for a
period of 120 consecutive  days, the 121st day on which such disabled  condition
exists, and, in the case of a disabled condition existing for more than 120 days
in any 12-month period, the 121st day on which such disabled condition exists.

              (e)  Impaired  Health.   Employee  may  terminate  his  employment
hereunder  if his health  should  become  impaired  to an extent  that makes his
continued  performance of his duties and obligations  hereunder hazardous to his
physical  or  mental  health  or his life  ("impaired  health"),  provided  that
Employee  shall have  furnished  the  Company  with a written  statement  from a
qualified doctor to such effect and,  provided  further,  that, at the Company's
request,  Employee shall submit to an  examination  by a doctor  selected by the
Company and such doctor shall have  concurred in the  conclusion  of  Employee's
doctor.

              (f) Reassignment,  Relocation. This Agreement shall, at the option
of the Employee,  be deemed to have been  terminated by the Company in the event
of any of the following (i) without  Employee's  express  written  consent,  the
assignment to Employee of any duties or the significant  reduction of Employee's
duties,  title,  authority,  or  responsibilities,  which is  inconsistent  with
Employee's duties, title,  authority,  or responsibilities in effect immediately
prior to such  assignment,  or the removal of Employee from such duties,  title,
authority,  or  responsibilities;  or (ii) without  Employee's  express  written
consent,  the  relocation  of  Employee  to a facility  or a location  more than
forty-five (45) miles from Employee's then-present location.

              (g)  Notice  of   Termination.   Any   termination  of  Employee's
employment  hereunder  by the  Company or by Employee  (other  than  termination
pursuant to Section 5(b) (death))  shall be  communicated  by written  Notice of
Termination to the other party hereto. For purposes of this Agreement, a "Notice
of  Termination"   shall  mean  a  notice  which  shall  indicate  the  specific
termination  provision  in this  Agreement  relied  upon and  shall set forth in
reasonable  detail  the facts and  circumstances  claimed to provide a basis for
termination of Employee's  employment hereunder under the Section and Subsection
so indicated.

              (h) Date of  Termination.  "Date of  Termination"  shall  mean the
following: if Employee's employment hereunder is terminated by (i) Sections 5(a)
(Employee), 5(b) (cause), 5(d) (disability), or 5(e) (impaired health), the date
specified  in the  Notice  of  Termination;  (ii)  5(c)  (death),  the  date  of
Employee's  death;  and (iii) Section 5(f)  (Reassignment,  Relocation)  30 days
after delivery of the Notice of Termination;  and (iv) for any other reason, the
date on which the Notice of Termination is given.

         6.   Confidential Information.
              ------------------------

              (a) Disclosure and Use.  Employee shall not disclose or use at any
time,  either during or subsequent to the Employment  Term, any trade secrets or
other confidential




                                       5
<PAGE>


information,  whether or not  patentable,  of the Company or any other direct or
indirect parent or subsidiary of the Company (collectively referred to herein as
the "Company"),  including but not limited to, information and lists relating to
customers,  suppliers,  or independent  sales  representatives,  compensation of
employees or independent  sales  representatives,  products and product pricing,
technical  or  non-technical  data,  programs,  devices,  methods,   techniques,
drawings, processes, or financial data, of which Employee is or becomes informed
or aware  during the  Employment  Term,  whether or not  developed  by Employee,
except (i) as may be  required  for  Employee to perform  Employee's  employment
duties with the Company,  (ii) to the extent such information has been disclosed
to  Employee  by a  third  party  who  is  not  subject  to  restriction  on the
dissemination of such information or becomes  generally  available to the public
through no wrongful act of Employee,  (iii)  information which must be disclosed
as a result of a subpoena or other legal process,  after the Company has had the
opportunity to request a suitable protective order for such information, or (iv)
unless  Employee shall first secure the Company's  prior written  authorization.
This covenant shall survive the termination of Employee's  employment hereunder,
and shall remain in effect and be  enforceable  against  Employee for so long as
any such Company secret or  confidential  information  retains  economic  value,
whether actual or potential, from not being generally known to other persons who
can obtain  economic  value from its  disclosure or use.  Employee shall execute
such  reasonable   further   agreements   and/or   confirmations  of  Employee's
obligations to the Company  concerning  non-disclosure  of Company trade secrets
and  confidential  information  as  the  Company  may  reasonably  require  from
time-to-time.

              (b) Return of Materials. Upon termination of Employee's employment
hereunder,  Employee shall promptly  deliver to the Company all customers lists,
specifications,  drawings,  listings,  documentation,  manuals,  letters, notes,
notebooks,  reports,  and copies thereof, and all other materials of a secret or
confidential  nature  relating  to  the  Company's  business,  which  are in the
possession or under the control of Employee.

         7.   Inventions and Discoveries.
              --------------------------

              (a)  Disclosure  of  Employment  Invention.  Employee  agrees  for
himself and his heirs, executors, and administrators that Employee will, without
further  consideration,  disclose  immediately  to a  person  designated  by the
Company  as its agent to  receive  such  disclosures  each and every  discovery,
invention,  part thereof or  improvement  thereon,  or works of  authorship,  as
defined below  ("Employment  Invention")  which Employee may conceive,  develop,
reduce to practice, or create, either solely or jointly with others, which is:

                  (i) conceived,  developed,  reduced to practice or created (a)
         within  the scope of  Employee's  employment,  or (b) on the  Company's
         time, or (c) with the aid,  assistance,  or use of any of the Company's
         property, equipment,  facilities,  supplies, resources, or intellectual
         property; or

                  (ii) the result of any work, services,  or duties performed by
         Employee for the Company; or




                                       6
<PAGE>


                  (iii)  related  to the  current  or  demonstrably  anticipated
         business, research, or development of the Company.

              (b) Assignment of Employee Invention.  Employee hereby irrevocably
assigns to the Company all of Employee's  entire rights,  title,  interest,  and
Intellectual Property in and to the Employment Inventions referred to in Section
7(a),  and will upon request and without  further  consideration  do  everything
reasonably necessary or required to vest in the Company Employee's entire right,
title,  interest, and Intellectual Property in and to such Employment Inventions
including  executing  all  instruments  and documents  and  performing  all acts
reasonably  necessary  or  required  for  making,   filing,  or  presenting  any
applicable  for the benefit of the Company for Letters  Patent or  Copyrights in
the United States or throughout  the world for such  Employment  Inventions  and
executing assignments of such patents or applications thereof for the Company.

              (c) Definitions. As used herein, "Intellectual Property" means any
and all patents, trade secrets, know-how, technology,  confidential information,
ideas,  copyrights,  trademarks,  and  service  marks  and any  and all  rights,
applications, and registrations relating to them. "Works of authorship" mean any
original  work of  authorship  within the purview of the  copyright  laws of the
United  States,  and both parties agree that all works of authorship  created by
Employee  under  Section  7(a) shall be works for hire  within the  meaning  and
purview of such copyright laws.

              (d) Exclusions. The foregoing provisions of Sections 7(a) and 8(b)
do not apply to any  invention  not  included in Section  7(a) as an  Employment
Invention  and  created by  Employee  entirely  on his own time and with his own
resources.

              (e) Recordkeeping. Employee agrees to keep and maintain, or assist
in keeping and maintaining,  such records (such as laboratory notebooks properly
and  periodically  witnessed  and  understood)  as  will  show  the  conception,
reduction to practice and  operation of all  Employment  Inventions,  as well as
such other records as the Company may request, which records shall be and remain
the property of and available to, the Company.

         8.   Restrictive Covenant.
              --------------------

              (a) Restriction on Competition  During Employment Term. So long as
Employee is  employed  by the  Company,  Employee  shall not,  without the prior
written authorization of the Company,  directly or indirectly render services of
a business,  professional  or commercial  nature  (whether for  compensation  or
otherwise) to any person or entity engaged in any business which competes either
directly or indirectly  with the Company (a "Competitive  Business")  during the
Employment Term, or engage in any activity whether along, as a partner, or as an
officer, director,  employee,  consultant independent contractor, or stockholder
in any Competitive Business.  Notwithstanding the foregoing,  this section shall
not prevent  Employee  from  purchasing  an equity  interest in any  Competitive
Business as a strictly passive




                                       7
<PAGE>


investment  and which  does not  comprise  more than Five  Percent  (5%) of such
Competitive Business's then-outstanding stock.

              (b) Restriction on Competition Following  Termination.  During the
twelve-month   period   following  the  applicable  Date  of  Termination   (the
"Non-Compete Period"), Employee shall not:

                  (i) engage in business as, or own an interest in,  directly or
         indirectly,  any individual proprietorship,  partnership,  corporation,
         joint venture,  trust,  or any other form of business  entity that is a
         Competitive  Business,  whether as an individual  proprietor,  partner,
         shareholder,  joint venturer,  officer, director,  consultant,  finder,
         broker,  employee,  trustee,  or in any other manner whatsoever if such
         entity,  within any state,  province,  country or other jurisdiction in
         which the Company markets and sells its products and services, develops
         and/or  markets  products  and/or  services  that  either  directly  or
         indirectly  compete  with the  Company's  products  and/or  services in
         existence or that  Employee  has actual  knowledge  are being  actively
         developed by the Company at the commencement of the Non-Compete Period;
         or

                  (ii)  attempt  in any  manner  to  solicit  from any  customer
         business  of the type  performed  by the  Company  or to  persuade  any
         customer of the Company to cease doing business or to reduce the amount
         of  business   which  any  such  customer  has   customarily   done  or
         contemplates  doing with the Company,  whether or not the  relationship
         between the Company and such  customer was  originally  established  in
         whole or in part through  Employee's  efforts;  or employ or attempt to
         employ or assist  anyone  else to employ an person who is at such time,
         or at any time  during the  preceding  six months  was,  an employee or
         independent  sales  representative  of or  consultant  to the  Company,
         provided that this clause shall not restrict  Employee from employing a
         third-party vendor who supplies generic services to the industry.

As used in this Section 8, the verb "employ" shall include its  variations,  for
example,  retain, engage, or conduct business with; the term the "Company" shall
include subsidiaries,  a parent, or affiliates,  if any, of the Company; and the
term  "customer"  shall mean  anyone who is a customer  of the Company as of the
date  immediately  prior  to or at  any  time  during  the  Non-Compete  Period.
Notwithstanding the foregoing,  nothing in this Section 8 shall limit Employee's
ability  during  the  Non-Compete  Period to seek  employment  by a  Competitive
Business  if  Employee  refrains  from  providing  services  of any kind to said
Competitive  Business until the expiration of the Non-Compete Period. So long as
Employee fulfills the performance obligations contained in Section 1(b), nothing
in this Agreement  shall limit or prevent  Employee,  during the Employment Term
and thereafter during the Non-Compete  Period,  from engaging in business as, or
own an interest  in,  directly or  indirectly,  any  individual  proprietorship,
partnership,  corporation,  joint venture,  trust, or any other form of business
entity,  whether  as  an  individual  proprietor,   partner  shareholder,  joint
venturer, officer, director,  consultant,  finder, broker, employee, trustee, or
in any other manner  whatsoever if such entity does not market  products  and/or
services  performing  substantially




                                       8
<PAGE>


the same  functions as the Company's  products  and/or  services in existence or
that Employee has actual  knowledge are being actively  developed by the Company
both  during the  Employment  Term and at the  commencement  of the  Non-Compete
Period.

              (c) Acknowledgment.  The parties acknowledge that the time, scope,
geographic area, and other  provisions of this Agreement have been  specifically
negotiated  by the parties  and agree that all such  provisions  are  reasonable
under the  circumstances  and are given as an  integral  and  essential  part of
Employee's  employment  hereunder.  In the event that any covenant  contained in
this Agreement shall be determined by any court of competent  jurisdiction to be
unenforceable  by reason of its extending for too great a period of time or over
too great a  geographical  area or by reason of its being too  extensive  in any
other  respect,  it shall be interpreted to extend only over a maximum period of
time for which it may be enforceable  and/or over the maximum  geographical area
as to which it may be  enforceable  and/or  to the  maximum  intent in all other
respects as to which it may be  enforceable,  all as determined by such court in
such action.

         9.   Severability.   If any provision of this Agreement is held invalid
or  unenforceable,  either  in  its  entirety  or by  virtue  of  its  scope  or
application to given  circumstances,  such provision  shall  thereupon be deemed
modified only to the extent necessary to render same valid, or not applicable to
given  circumstances,  or excised  from this  Agreement,  as the  situation  may
require, and this Agreement shall be construed and enforced as if such provision
had been included herein as so modified in scope or application, or had not been
included herein,  as the case may be. Should this Agreement,  or any one or more
of its  provisions  hereof,  be held to be invalid,  illegal,  or  unenforceable
within any governmental  jurisdiction or subdivision  thereof,  the Agreement or
any such provision or provisions shall not as a consequence thereof be deemed to
be invalid,  illegal, or unenforceable in any other governmental jurisdiction or
subdivision thereof.

         10.  Enforcement. The Company will be entitled to institute proceedings
and  avail  itself  of all  remedies  at law or in  equity  to  recover  damages
occasioned  by a breach or  threatened  breach by the other  party of any of the
provisions  herein  and  shall  have  the  right to  pursue  one or more of such
proceedings and remedies  simultaneously or from  time-to-time.  Employee hereby
acknowledges that the Company would suffer  irreparable injury if the provisions
of  Sections 6 through 8 above,  which  shall  survive  the  termination  of the
Agreement,  were  breached  and  that the  Company's  remedies  at law  would be
inadequate in the event of such breach. Accordingly, Employee hereby agrees that
any such  breach or  threatened  breach  may,  in  addition to any and all other
available remedies, be preliminarily enjoined by the Company.

         11.  Legal Fees and Expenses.    In the event of litigation  under this
Agreement,  each of the Company and Employee shall pay its own  attorneys'  fees
and expenses.

         12.  Non-Assignability.  In light of the unique personal services to be
performed  by  Employee  hereunder,  it is  acknowledged  and  agreed  that  any
purported or attempted  assignment or transfer by either party of this Agreement
or any of Employee's duties,




                                       9
<PAGE>


responsibilities,  or obligations  hereunder  shall be void, and if purported or
attempted by the Company, shall be considered a termination without cause by the
Company under Paragraph 5(c).

         13.  Notices.  Any  notice,  request,  demand,  or other  communication
required  or  permitted  under this  Agreement  shall be in writing and shall be
deemed to have been given when delivered  personally or when mailed by certified
mail, return-receipt requested, addressed as follows:

To the Company:         I-Link Incorporated
                        13751 So. Wadsworth Park Drive
                        Suite 200
                        Draper, UT  84020
                        Attn: John Edwards, CEO

To Employee:            Alex Radulovic

                        --------------------------

                        --------------------------

or to such other address or addresses as may be specified from  time-to-time  by
notice;  provided,  however,  that any notice of change of address  shall not be
effective until its receipt by the party to be charged therewith.

         14.  General.
              -------

              (a)  Amendments.  neither this  Agreement  nor any of the terms or
conditions  hereof  may be waived,  amended,  or  modified  except by means of a
written instrument duly executed by the party to be charged therewith.

              (b) Captions and  Headings.  The captions and  paragraph  headings
used in this  Agreement are for  convenience  of reference  only,  and shall not
affect  the  construction  or  interpretation  of this  Agreement  or any of the
provisions hereof.

              (c) Successors and Assigns.  This Agreement and Employee's  duties
and rights hereunder shall not be assignable by Employee. This Agreement and the
Company's  duties and rights  hereunder  shall be  assignable  in the event of a
merger,  acquisition  or other bona fide  business  reorganization  to which the
Company is a party.  This Agreement shall be binding upon and shall inure to the
benefit  of  the  parties  hereto  and  their   respective   heirs,   executors,
administrators, personal representatives, successors, and permitted assigns.

              (d) Counterparts.  This Agreement may be executed in any number of
counterparts, each of which shall be deemed to be an original hereof, but all of
which together shall constitute one and the same instrument.




                                       10
<PAGE>


              (e) Entire Agreement. Except as otherwise set forth or referred to
in this Agreement,  this Agreement constitutes the sole and entire agreement and
understanding  between the parties hereto as to the subject  matter hereof,  and
supersedes all prior discussions,  agreements,  and understandings of every kind
and nature between them as to such subject matter.

              (f) Reliance by Third Parties.  This Agreement is intended for the
sole and exclusive  benefit of the parties  hereto and their  respective  heirs,
executors, administrators,  personal representatives,  successors, and permitted
assigns,  and no other  person  or entity  shall  have any right to rely on this
Agreement or to claim or derive any benefit therefrom absent the express written
consent of the party to be charged with such reliance or benefit.

              (g) Governing Law. This Agreement shall be construed in accordance
with governed by the laws of the State of Utah.














                                       11
<PAGE>


         IN WITNESS WHEREOF,  the parties hereto have executed this Agreement on
and as of the date first set forth above.

                                            I-LINK INCORPORATED



                                            By:
                                               ---------------------------------
                                               John W. Edwards, CEO

                                            ------------------------------------
                                            ALEX RADULOVIC














                                       12

                                                                    Exhibit 10.5
                                                                    ------------
                           WHOLESALE SERVICE PROVIDER
                                       AND
                             DISTRIBUTION AGREEMENT


         This   Wholesale   Service   Provider   and   Distribution    Agreement
("Agreement") is entered into effective as of the 1st day of February, 2000 (the
"Execution Date"), by and among Big Planet,  Inc., a Delaware  corporation ("Big
Planet"),  I-Link,  Incorporated,  a Florida corporation ("I-Link"),  and I-Link
Worldwide,  LLC, a Delaware limited liability company and wholly owned by I-Link
("I-Link LLC"). I-Link, I-Link LLC and Big Planet together shall be collectively
referred to as the "Parties."

                                    RECITALS

         A. Big Planet is a  technology-based  company  that  provides  Internet
service  and  sells  other  products  and  services,  including  technology  and
communication  products.  Big  Planet  markets  its  products  and  services  to
consumers  through  a sales  force of  independent  contractors  in the  Network
Marketing Channel, as hereinafter defined.

         B. I-Link provides enhanced communication products and services and has
constructed  an  expanding  Internet  Protocol  ("IP")-based  telecommunications
network within the continental United States. I-Link's products and services are
marketed  in part by I-Link  LLC to  residential  and small  office/home  office
("SOHO")  consumers  through  a network  marketing  sales  force of  I-Link  LLC
Representatives.  I-Link also sells its  products  and  services  through  other
marketing and sales channels.

         C. I-Link desires to enter into an agreement  with Big Planet  pursuant
to which (i) I-Link will provide  products and services to Big Planet for resale
to  residential  and SOHO  consumers  in each of the fifty  states in the United
States  and Puerto  Rico  (hereafter  collectively  referred  to as the  "United
States") through the Network Marketing  Channel,  (ii) Big Planet will integrate
the I-Link  LLC  Representatives  into its sales  force,  (iii) Big Planet  will
acquire  and  provide  products  and  services  directly  to  I-Link's  existing
customers  acquired  through  I-Link LLC,  and (iv) Big Planet will  acquire the
exclusive  world-wide  rights  to such  products  and  services  subject  to the
conditions  and  terms of this  Agreement.  Big  Planet is  willing  to act as a
distributor  of I-Link's  Products  and Services  and  integrate  the I-Link LLC
Representatives  into its sales force, and I-Link is willing to provide services
and products to Big Planet on the terms and conditions set forth herein.

                                    AGREEMENT

         NOW,  THEREFORE,  in consideration of the mutual promises and covenants
contained herein and for other good and valuable consideration,  the receipt and
sufficiency of which is hereby acknowledged,  intending to be legally bound, the
Parties agree as follows:


<PAGE>


                                    Article 1
                                   Definitions

Unless the context  otherwise  requires,  the following terms, when used in this
Agreement, shall have the respective meanings specified below:

         "Accounts Receivable" mean all I-Link accounts receivablegenerated from
sales by the I-Link LLC  Representatives,  both billed and  unbilled,  as of the
Effective  Time,  to be  assigned  to  Big  Planet  at  the  Effective  Time  as
contemplated by Section 6.3(a).

         "Action"  means  any  claim,  action,  suit,  complaint,   arbitration,
inquiry, proceeding or investigation by or before any Governmental Authority.

         "Affiliate"  means,  with respect to any  specified  person,  any other
person  that  directly,  or  indirectly  through  one  or  more  intermediaries,
controls,  is controlled  by, or is under common  control with,  such  specified
person.

         "Big  Planet  Customers"  means any person  acquiring  any  products or
services from or through Big Planet or Big Planet Representatives  including all
of the Big Planet Enhanced Service Customers.

         "Big Planet Enhanced  Service  Customer" means any and all customers of
Big Planet,  including  the Existing  Customers,  who after the  Effective  Time
subscribe  to or purchase  one or more I-Link  Products  and  Services  from Big
Planet,  which are evidenced by written  agreements,  letters of  authorization,
electronic order, or any other agreement or other arrangements,  as evidenced by
such customer's payment for services or any billings made to such customer.

         "Big Planet Representatives" means the independent  representatives and
distributors  of Big  Planet  and  its  Affiliates,  including  any  I-Link  LLC
Representatives following the Effective Time.

         "Billing Software" shall have the meaning set forth in Section 8.3.

         "Double-Leg  Call" means any call not a Single Leg Call that originates
and terminates within the United States.

         "Effective Time" has the meaning set forth in Section 2.2.

         "Encumbrances"  means any security interest,  pledge,  mortgage,  lien,
charge, adverse claim, preferential arrangement or restriction of any kind.

         "Enhanced  Service  Devices" means (i) the tangible  products of I-Link
more fully  described on Schedule 4.1 and (ii) Future Products and Services that
are  tangible  products  and that Big Planet  elects to market  pursuant  to the
provisions of this Agreement, that provide connectivity to the I-Link Network or
otherwise  provide  enhancement  to  traditional




                                       2
<PAGE>


telecommunication services, including in each of (i) and (ii) above, any and all
upgrades, modifications, enhancements and replacements thereof.

         "Enhanced  Services"  means (i) all of the  products  and  services  of
I-Link more fully described on Schedule 4.1, which represent all of the services
of any type  currently  marketed  by I-Link  LLC and  provided  by I-Link to the
residential and SOHO marketplace, and (ii) any Future Products and Services that
are not Enhanced  Service  Devices that Big Planet elects to market  pursuant to
the provisions of this Agreement,  including in each of (i) and (ii) above,  any
and all upgrades, modifications, enhancements or replacements thereof.

         "Exclusive  Products and Services"  means the products and services for
which Big Planet has been granted and retains the worldwide  exclusive rights in
the Network Marketing Channel pursuant to this Agreement.

         "Existing   Customers"    means  all  of  I-Link's  customers  who  are
subscribed  for  I-Link's  Products  and  Services  through  I-Link  LLC  at the
Effective Time to whom I-Link provides Enhanced Services or any Enhanced Service
Devices  pursuant to written  agreements,  letters of authorization or any other
agreement or  arrangement as evidenced by such Existing  Customer's  payment for
services to I-Link or any billings made to such customer.

         "Future  Products  and  Services"  shall mean any I-Link  Products  and
Services  which I-Link  commences to market and  distribute  after the Effective
Time,  but  excluding  any and all  upgrades,  modifications,  enhancements  and
replacements to Enhanced Services and Enhanced Service Devices.

         "Governmental  Authority"  means  any  domestic  or  foreign  national,
federal, state, municipal or local or other government, governmental, regulatory
or administrative  authority,  agency or commission,  or any court, tribunal, or
judicial or arbitration body having proper jurisdiction.

         "Governmental  Order"  means any  order,  writ,  judgment,  injunction,
decree, stipulation,  determination or award entered by or with any Governmental
Authority.

         "I-Link  Costs" means those costs  identified on Schedule 1(b) that are
used in determining the pricing of Double-Leg  Calls and Single-Leg  Calls under
this Agreement.

         "I-Link  Products and  Services"  means any products or services of any
type that may be offered,  sold or distributed by I-Link to the  residential and
SOHO  marketplace  at  anytime  during  the  term of this  Agreement,  excluding
products  and services  the rights to which are not  wholly-owned  by I-Link for
which I-Link does not have the right to grant distribution rights.

         "I-Link  LLC  Representatives"   means  I-Link  LLC's  sales  force  of
independent contractors that have executed I-Link LLC Representative  Agreements
with I-Link LLC that are currently in-force.




                                       3
<PAGE>


         "I-Link  LLC  Representative  Agreement"  means the  standard  forms of
written agreement between I-Link LLC and an I-Link LLC Representative.

         "I-Link  Network"  means  I-Link's  telecommunications  network  in the
United States, including but not limited to network equipment,  high-speed fiber
optic backbone and routing  technology,  whether I-Link owned or leased, used to
provide Enhanced  Services or other services,  and within such other territories
as such network may be established in the future.

         "I-Link  Sales  Compensation  Plan"  means the  compensation  plan that
details the bonuses and commissions that I-Link LLC  Representatives may earn by
selling I-Link Products and Services.

         "Law" means any domestic or foreign national, federal, state, municipal
or local or other statute,  law,  ordinance,  regulation,  code,  rule, order or
other requirement or rule of law.

         "Legacy  Customers"  means  those  customers  purchasing  Presubscribed
Services from I-Link.

         "Network Marketing Channel" means (i) the multi-level marketing channel
through which  products and services are marketed  directly to  residential  and
SOHO end-user  consumers  through a sales force of independent  contractors  who
receive rewards or commissions based upon a standardized compensation plan which
contemplates  a  genealogical   sales  force  of  multiple  levels,   with  such
commissions paid for (A) sales of products and services by such contractor,  and
(B) sales of products  and  services by other  independent  contractors  in such
contractor's  genealogical  downline, and (ii) direct selling organizations that
promote a home-based  business  opportunity  focused on selling  products to the
residential and SOHO  marketplace (by way of example:  Avon, Mary Kay Cosmetics,
Tupperware, etc.).

         "Order and  Provisioning  System"  shall have the  meaning set forth in
Section 5.1

         "person" means any individual,  partnership,  firm, corporation,  joint
venture,  association,  trust,  unincorporated  organization or other entity, as
well as any syndicate or group that would be deemed a person under Section 13(d)
of the Securities Exchange Act of 1934.

         "Presubscribed Services" means the ordinary presubscribed long distance
telephone  services provided by I-Link over the I-Link Network and through other
carriers as of the Execution Date.

         "Single-Leg Calls" means any call that originates on a customer premise
device and terminates on the I-Link Network,  or any call that originates on the
I-Link Network and terminates on a customer premise device.

         "Stand Alone  Product" means a product or service that does not include
the features or functionality of any of the Exclusive Products and Services.




                                       4
<PAGE>


         "Subsidiary"   means,   with  respect  to  any  entity,   any  and  all
corporations,   partnerships,   limited  liability  companies,  joint  ventures,
associations and other entities controlled by such entity directly or indirectly
through one or more intermediaries.

         "Technical  Support"  shall mean the  technical  support that I-Link is
obligated to provide to Big Planet pursuant to Article 10 hereof.

         "United States" shall mean the fifty states and Puerto Rico.

                                    Article 2

                                 The Transaction

         2.1 The  Transaction.  At the  Effective  Time,  and upon the terms and
subject to the conditions of this  Agreement,  I-Link shall  commence  providing
Enhanced  Services  and  Enhanced  Service  Devices,  to  the  extent  such  are
market-ready  as provided on Schedule 4.1, to Big Planet as more fully described
in Article 4 and shall assign to Big Planet the I-Link LLC Representatives,  the
Existing  Customers,  and the  Accounts  Receivable  as more fully  described in
Article 6.

         2.2 Closing and  Effective  Time.  Subject to the  satisfaction  of the
closing  conditions  set  forth in  Sections  2.4 and 2.5  below,  I-Link  shall
commence  the  provision  of Enhanced  Services to Big Planet and the Big Planet
Customers  under this  Agreement  and shall  assign and  transfer the I-Link LLC
Representatives,  the Existing  Customers,  and the Accounts  Receivable  to Big
Planet effective as of 12:01 a.m., Mountain Standard Time, on February 15, 2000,
or such other time and date as the  Parties may  mutually  agree upon in writing
(the "Effective Time"). The Effective Time shall not be later than the first day
of the  month  following  the date  that the  closing  conditions  set  forth in
Sections 2.4 and 2.5 have been  satisfied.  In the event that the Effective Time
does not take  place on or before  February15,  2000 then a Party not in default
under this  Agreement may terminate  this Agreement as set forth in Section 9.6.
The closing shall occur at I-Link's offices at Draper, Utah. It is understood by
the parties that actual marketing  activities by the Big Planet  Representatives
with respect to the  Enhanced  Services,  and by the I-Link LLC  Representatives
with  respect to Big Planet  products  and  services,  shall not commence at the
Effective Time, but as soon as practicable  thereafter as reasonably  determined
by Big Planet.

         2.3      Closing Obligations.  At the Effective Time:
                  -------------------

              (a)  Deliveries by I-Link.  I-Link and I-Link LLC shall deliver to
         Big Planet:

                           (i) A duly executed assignment assigning all of their
                  rights under the I-Link LLC  Representative  Agreements to Big
                  Planet in the form attached hereto as Schedule 2.3(a)(i),




                                       5
<PAGE>


                           (ii)  An  Officer's   Certificate  duly  executed  by
                  authorized officers of I-Link and I-Link LLC certifying to Big
                  Planet that:

                                    (A)   each   of  the   representations   and
                           warranties of I-Link and I-Link LLC set forth in this
                           Agreement  was true,  complete  and  accurate  in all
                           material  respects  as of the  Execution  Date and is
                           true complete,  and accurate in all material respects
                           as of the Effective  Time as if made at the Effective
                           Time; and

                                    (B) I-Link and I-Link LLC have  performed or
                           complied  with all of  their  obligations  under  the
                           Agreement which were to be complied with or performed
                           prior to the Effective Time;

                           (iii) An opinion of counsel in form  satisfactory  to
                  Big  Planet   covering   the  matters  set  forth  in  Section
                  2.3(a)(iii).

                           (iv)  A  complete  and  accurate  list  of all of the
                  Existing  Customers of I-Link being  transferred to Big Planet
                  in I-Link's existing electronic format.

                           (v) A complete and accurate list of all of the I-Link
                  LLC  Representatives  being assigned to Big Planet in I-Link's
                  existing  electronic  format,  together  with  copies  of  all
                  agreements related thereto;

                           (vi)  A duly  executed  assignment  of  the  Accounts
                  Receivable in a form  reasonably  satisfactory  to Big Planet,
                  together  with a complete  and  accurate  list of all Accounts
                  Receivable and a complete and accurate aging  schedule;  and a
                  duly executed UCC-1  Financing  Statement filed with the State
                  of Utah Department of Commerce,  Division of Corporations  and
                  Commercial  Code and such  other  filing  locations  as may be
                  reasonably requested by Big Planet;

                           (vii)   Copies  of  any  and  all  legally   required
                  approvals,  consents or waivers of any Governmental Authority,
                  and any and all letters of authorization and state and federal
                  filings,  including any customer notifications or other filing
                  or notifications necessary to lawfully perform the transfer of
                  Existing Customers to Big Planet;

                           (viii)  Any  and  all  other   material   information
                  reasonably necessary for Big Planet to perform its obligations
                  hereunder or which would have a material adverse impact on Big
                  Planet's ability to perform its obligations hereunder.

              (b) Deliveries by Big Planet. Big Planet shall deliver to I-Link:

                           (i) funds in the form of a wire transfer representing
                  payment for the Accounts Receivable;




                                       6
<PAGE>


                           (ii)  duly countersigned original copies of the
                  assignment attached as Schedule 2.3(a)(i) and the assignment
                  of Accounts Receivable; and

                           (iii) A certificate duly executed by an officer of
                  Big Planet certifying that

                                 (A) Each of the  representations and warranties
                  of Big Planet set forth in this  Agreement was true,  complete
                  and accurate in all material respects as of the Execution Date
                  and shall be true,  complete,  and  accurate  in all  material
                  respects as of the Effective  Time as if made at the Effective
                  Time; and

                                 (B) Big Planet has  performed and complied with
                  all of its  obligations  under the  Agreement  in all material
                  respects  which were to be performed or complied with prior to
                  the Effective Time.

         2.4  Conditions to Obligations  of Big Planet.  The  obligations of Big
Planet to consummate  the  transactions  that are the subject of this  Agreement
(the  "Transactions")  shall be subject to the  fulfillment,  at or prior to the
Effective Time, of each of the following conditions:

              (a) Performance of  Obligations.  I-Link and I-Link LLC shall have
         performed or complied in all material  respects with all agreements and
         covenants  required to be  performed  by it under this  Agreement at or
         prior  to  the  Effective  Time,  including,  without  limitation,  the
         delivery of all documents required by Section 2.3.

              (b) Accuracy of Representations.  All of I-Link's and I-Link LLC's
         representations  and  warranties in this Agreement must have been true,
         complete,  and  accurate in all material  respects as of the  Execution
         Date, and must be true, complete, and accurate in all material respects
         as of the Effective Time as if made at the Effective Time.

              (c)  Governmental  and Third Party Consents.  All legally required
         consents  or  approvals   from  any  third   parties  or   Governmental
         Authorities shall have been obtained in form reasonably satisfactory to
         Big Planet, including,  without limitation,  any necessary approvals or
         waivers  from  the  Federal  Communications  Commission  and any  state
         regulatory  bodies allowing for the transfer of the Existing  Customers
         to  Big  Planet  by  notice  without  obtaining  the  consent  of  each
         individual Existing Customer.

              (d) No Actions.  There must not have been  commenced or threatened
         by giving  written  notice to I-Link or Big Planet any material  Action
         (i) involving  any challenge to, or seeking  damages or other relief in
         connection  with,  any  of  the   transactions   contemplated  by  this
         Agreement,  or (ii) that may have the effect of  preventing,  delaying,
         making illegal,  or otherwise  interfering with any of the transactions
         contemplated  hereby or adversely  affecting the right of Big Planet to
         market and  distribute  the  Enhanced  Services  and  Enhanced  Service
         Devices.




                                       7
<PAGE>


              (e) No Material Changes. Since the Execution Date, there shall not
         have occurred any material adverse change in the business,  properties,
         assets,  or I-Link  Products and  Services , of I-Link,  I-Link LLC and
         each of their respective Subsidiaries and Affiliates.

              (f) No Prohibition.  Neither the  consummation nor the performance
         of  any  of the  transactions  contemplated  by  this  Agreement  will,
         directly  or  indirectly  (with or  without  notice  of lapse of time),
         materially  contravene,  or  conflict  with,  or result  in a  material
         violation  of, or cause Big  Planet or any  Affiliate  of Big Planet to
         suffer  any  material  adverse  consequences  under,  (a)  any  Law  or
         Governmental Order, (b) any Law that has been published,  introduced or
         otherwise  proposed  before  any  Governmental  Authority,  or (c)  any
         agreement Big Planet is a party to.

              (f) Completion of Due  Diligence.  Big Planet shall have completed
         their due  diligence  investigation  of I-Link and I-Link LLC and their
         Subsidiaries  and  Affiliates,  their  related  products,  services and
         support and operating systems,  and their  distribution  force, and the
         information gathered in such investigation shall be satisfactory to Big
         Planet in its sole judgment and discretion.

         2.5 Conditions to Obligations of I-Link and I-Link LLC. The obligations
of I-Link and I-Link LLC to consummate the  Transactions  that is the subject of
this Agreement shall be subject to the fulfillment, at or prior to the Effective
Time, of each of the following conditions:

              (a) Performance of Obligations. Big Planet shall have performed or
         complied in all material  respects  with all  agreements  and covenants
         required to be performed by or complied with by it under this Agreement
         at or prior to the Effective Time, including,  without limitation,  the
         delivery of all documents required by Section 2.3.

              (b)   Accuracy   of   Representations.   All   of   Big   Planet's
         representations  and  warranties in this Agreement must have been true,
         complete  and  accurate in all  material  respects as of the  Execution
         Date, and must be accurate in all material respects as of the Effective
         Time as if made at the Effective Time.

              (c)  Governmental  Consents.  All  legally  required  consents  or
         approvals from any Governmental Authorities shall have been obtained in
         form reasonably satisfactory to I-Link, including,  without limitation,
         any  necessary  approvals  or waivers  from the Federal  Communications
         Commission and any state regulatory authority.

              (d) No Actions.  There must not have been  commenced or threatened
         by giving  written  notice to I-Link any material  Action (i) involving
         any  challenge  to, or seeking  damages or other  relief in  connection
         with, any of the transactions  contemplated by this Agreement,  or (ii)
         that may have the effect of preventing,  delaying,  making illegal,  or
         otherwise interfering with any of the transactions  contemplated hereby
         or  adversely  affecting  the  ability  of Big  Planet to  perform  its
         obligations under this Agreement.




                                       8
<PAGE>


              (e) No Material Changes. Since the Execution Date, there shall not
         have occurred any material adverse change in the business,  properties,
         or assets of Big Planet.

              (f) No Prohibition.  Neither the  consummation nor the performance
         of  any  of the  transactions  contemplated  by  this  Agreement  will,
         directly  or  indirectly  (with or  without  notice  of lapse of time),
         materially  contravene,  or  conflict  with,  or result  in a  material
         violation  of, or cause  I-Link or I-Link  LLC to suffer  any  material
         adverse  consequences under, (a) any Laws or Governmental Order, or (b)
         any Law that has  been  published,  introduced  or  otherwise  proposed
         before any Governmental  Authority,  or (c) any agreement I-Link or its
         Subsidiaries is a party to.

              (g) Completion of Due Diligence. I-Link shall have completed their
         due  diligence  investigation  of Big Planet,  its related  support and
         operating  systems,  and its  distribution  force,  and the information
         gathered in such  investigation  shall be satisfactory to I-Link in its
         sole judgment and discretion.

                                    Article 3
                              Pre-Closing Covenants

         The Parties  agree as follows  with  respect to the period  between the
Execution  Date  of  this  Agreement  and  the  Effective  Time  or the  earlier
termination of this Agreement pursuant to Section 9.6.

         3.1 General.  Each of the Parties will use its reasonable  best efforts
to take all action and to do all things necessary, proper, or advisable in order
to consummate and make effective the transactions contemplated by this Agreement
(including satisfaction,  but not waiver of, the closing conditions set forth in
Article 2).

         3.2 Notices,  Consents  and  Regulatory  Approvals.  Each of I-Link and
I-Link  LLC will use its  reasonable  best  efforts  to obtain  any  third-party
consents that are required in order to consummate the transactions  contemplated
herein. Not more than ten (10) days after the Execution Date, I-Link, at its own
expense and with prior  approval  of Big Planet,  will give any notices to, make
any  filings  with,  and  use  its   reasonable   best  efforts  to  obtain  any
authorizations,   consents,   and  approvals  of  Governmental   Authorities  in
connection with the transactions referred to in this Agreement. Without limiting
the  generality of the foregoing,  each of the Parties  agrees to cooperate,  in
good faith,  with the other  Parties in obtaining  consents and  approvals  from
Governmental Authorities,  including,  without limitation,  approvals from state
and federal telecommunications regulatory agencies.

         3.3 Operation of Business. I-Link and I-Link LLC will not engage in any
practice,  take any action,  or enter into any  transaction  out of the ordinary
course of  business  with  respect  to the I-Link  LLC  Representatives  and the
distribution   of  I-Link   Products  and  Services   through  such  I-Link  LLC
Representatives  without  the prior  written  approval  of Big  Planet.  Without
limiting  the  generality  of the  foregoing,  I-Link  and  I-Link LLC will not,
without the prior written approval of Big Planet: (i) amend or modify the I-Link
Sales  Compensation  Plan,  the I-Link LLC




                                       9
<PAGE>


Representative  Agreements,  related  policy  and  procedures,  or any  customer
agreements or terms;  (ii)  terminate,  cause or facilitate  the  termination or
dissatisfaction of any I-Link LLC Representatives,  Existing Customers or Legacy
Customers;  (iii)  take  any  action  or  engage  in any  practice  which  would
discontinue or otherwise impair the technical specifications and/or capabilities
of any of the I-Link  Products  or  Services;  (iv) take any action to alter the
pricing for any of the I-Link  Products and Services or I-Link  Network;  or (v)
introduce new retail residential and/or SOHO products or pricing or carry on any
discussion with I-Link LLC  Representatives  concerning any such new products or
pricing.

         3.4  Preservation  of  Business.  Each  of the  Parties  shall  use its
reasonable   best  efforts  to  maintain  its  existing   customers   and  sales
representatives  intact and to maintain  the  relations  and good will with such
customers  and   representatives.   I-Link  and  I-Link  LLC  agree  to  perform
provisioning,  billing,  and customer service at service levels  consistent with
the  service  levels   required  under  this   Agreement.   Neither  Party  will
misrepresent or disparage the technical  specifications  and/or  capabilities of
the other Party's  products and services,  the other Party,  or the  contractual
relationship between the Parties.

         3.5 Full Access.  The Parties will permit  representatives of the other
Party to have full access to all premises, properties, assets, personnel, books,
records, contracts, and documents of or pertaining to its business or operations
that are relevant to the  transaction  contemplated  hereby in order to complete
their due diligence.

         3.6 Notice of Developments.  Each Party will give prompt written notice
to the other Parties of any material adverse development causing a breach of any
of its own  representations  and  warranties  in this  Agreement or covenants in
Article  3 of this  Agreement  . No  disclosure  by any Party  pursuant  to this
Section 3.6, however, shall be deemed to amend or supplement any schedule to the
Agreement or to prevent or cure any  misrepresentation,  breach of warranty,  or
breach of covenant.

         3.7 Exclusivity.  I-Link and I-Link LLC will not (i) solicit, initiate,
or encourage the submission of any proposal or offer from any person relating to
the acquisition of the  distribution  rights to the I-Link Products and Services
in  the  Network  Marketing  Channel  or  any  acquisition  of  the  I-Link  LLC
Representatives  or the Existing or Legacy  Customers in any form or manner,  or
(ii)  participate in any  discussions  or  negotiations  regarding,  furnish any
information  with respect to,  assist or  participate  in, or  facilitate in any
other  manner  any  effort  or  attempt  by any  person to do or seek any of the
foregoing.  I-Link will notify Big Planet  immediately  in writing if any person
makes any  proposal,  offer,  inquiry,  or  contact  with  respect to any of the
foregoing.

                                    Article 4
                  Wholesale Services and Distribution Agreement

         4.1  Wholesale  Enhanced  Services/Devices  within the  United  States.
Subject  to the  terms  and  conditions  of this  Agreement,  commencing  at the
Effective  Time I-Link shall  provide to Big Planet on a wholesale  basis in the
United States the Enhanced  Services  described on




                                       10
<PAGE>


Schedule  4.1 attached  hereto,  at the rates and for the fees set forth in this
Agreement.  Big Planet shall with  assistance  from I-Link  provide  I-Link on a
quarterly basis in the form set forth in Schedule 4.1 written  two-year  rolling
forecasts of Big Planet Customers and I-Link Network usage  requirements by each
NPA-NXX.  I-Link  shall  provide the amount and type of then  existing  Enhanced
Services and Enhanced Service Devices as may be ordered by Big Planet or its Big
Planet  Customers  and  agrees to  maintain  sufficient  capacity  in its I-Link
Network  to handle  the level and type of actual  usage as  required  by the Big
Planet  Customers;  provided that such  requirements  do not exceed Big Planet's
forecasts.  It is expressly  understood and agreed that Big Planet shall have no
requirement, and shall not be committed expressly or implicitly, to purchase any
minimum amount of Enhanced  Services or Enhanced  Service  Devices or any amount
set forth in a forecast  during any period this  Agreement is in effect.  I-Link
shall provide all I-Link Products and Services in compliance with all applicable
Law.

         4.2 Service Level  Commitment.  The Enhanced Services to be provided by
I-Link and the I-Link  Network  shall meet the service  level  requirements  set
forth in Section 4.14 and as set forth in the Service Level  Agreement  attached
hereto as Schedule 4.14.

         4.3      Grant of Exclusive Distribution Rights.
                  --------------------------------------

              (a) Exclusivity. Subject to the provisions of Section 4.4 and 4.17
         below,  and to any  Pre-Existing  Agreement (as defined below),  I-Link
         grants  to  Big  Planet  the  world-wide  exclusive  right  to  market,
         distribute and sell to  residential  and SOHO users through the Network
         Marketing Channel (i) all of the Enhanced Services and Enhanced Service
         Devices   described  on  Schedule   4.1,   and  any  future   upgrades,
         modifications,  enhancements  or replacements  thereto,  which Enhanced
         Services  represent all of the services of any type currently  marketed
         by I-Link LLC, and (ii) any Future Products and Services subject to the
         terms of Section 4.5 below.  I-Link and I-Link LLC expressly agree that
         so long as the exclusive rights granted under this Section 4.3 have not
         terminated  pursuant  to  Section  4.4  below and  except as  otherwise
         provided in Section 4.5 and Section 4.17,  and  excluding  retail sales
         directly to individuals pursuant to I-Link's general  solicitations via
         general  advertising  efforts,  they shall not (i) sell or  market,  or
         grant any right to any other person to sell or market Enhanced Services
         or Enhanced  Service Devices on a retail basis to any person,  or their
         independent  representatives,  that  market or  distribute  any type of
         products or services in the Network Marketing  Channel,  (ii) grant the
         right to market, or sell any of the Exclusive Product and Services,  or
         sell  on a  wholesale  basis,  to  any  person,  or  their  independent
         representatives,  that markets or  distributes  products or services of
         any type through the Network Marketing Channel . The provisions of this
         Section 4.3 shall not apply to the sale by I-Link to and the resale and
         distribution of Enhanced  Services and Enhanced  Service Devices by any
         person with whom I-Link has entered  into a written  agreement  for the
         sale and distribution of Enhanced Services and Enhanced Service Devices
         (other than the I-Link LLC Representative Agreements) with an effective
         date prior to the date of this Agreement (a "Pre-Existing  Agreement").
         A list of the  Pre-Existing  Agreements  is set forth on Schedule  4.3.
         I-Link agrees that it shall cause terms  prohibiting  sales of Enhanced
         Services  and  Enhanced  Services  Devices  into the Network  Marketing
         Channel to be




                                       11
<PAGE>


         included  in any  renewal of any  Pre-Existing  Agreement,  and, to the
         extent permitted by Law, at any time the other contracting party to any
         Pre-Existing  Agreement  requests  of  I-Link  any  modification  to or
         assignment of the Pre-Existing  Agreement to be made. I-Link represents
         and  warrants  that the  terms of the  Pre-Existing  Agreements  do not
         exceed one year,  and that  I-Link will  immediately  move to amend all
         Pre-Existing  Agreements  and  all  future  agency,  wholesale  and  or
         reseller  agreements to include a specific  exclusion for participation
         in the Network Marketing  Channel.  I-Link further agrees that it shall
         use  reasonable  efforts  to  investigate  any  claim of breach of this
         Section 4.3 regarding Pre-Existing Agreements regardless of whether the
         allegation of breach is from Big Planet or any other person.

              (b) Refusal of  Service.  If any party or  affiliate,  subsidiary,
         successor  and/or assign  thereto to an I-Link  Pre-Existing  Agreement
         markets, distributes,  solicits, causes to be solicited, or facilitates
         any  solicitation of any person to purchase I-Link Products or Services
         in contravention of the Network Marketing Channel  exclusivity  granted
         to Big Planet herein, or as more particularly  described in Section 4.3
         (c) (1)  and (3)  (exclusive  of  I-Link's  retail  sales  directly  to
         individuals  in the  Network  Marketing  Channel  pursuant  to  general
         solicitations  via  general  advertising  efforts,  which  shall not be
         deemed in contravention of Big Planet's  exclusivity),  then (i) I-Link
         shall,  to  the  fullest  extent   possible  under  such   Pre-Existing
         Agreement,  refuse to provide its products and services pursuant to the
         terms of that specific Pre-Existing  Agreement,  which refusal shall be
         at the earliest date permitted by the Pre-Existing Agreement,  and (ii)
         I-Link  shall  indemnify  and defend Big Planet from any and all claims
         arising from said refusal.

              (c) Right to Private Label.  Notwithstanding  the existence of the
         Pre-Existing  Agreements,  if any of the following  events occur during
         the term of this  Agreement,  then Big  Planet  shall have the right to
         privately  label the I-Link Products and Services and market them under
         a Big Planet label:

                   (1) I-Link, its agents, Subsidiaries,  Affiliates, successors
              and or assigns  provides  I-Link  Products and Services  under the
              Pre-Existing   Agreements   in   contravention   of  Big  Planet's
              exclusivity  within the Network  Marketing  Channel as provided in
              this  Section  4.3   (exclusive   of  retail  sales   directly  to
              individuals in the Network  Marketing Channel pursuant to I-Link's
              general solicitations via general advertising efforts);

                   (2) I-Link, its agents, Subsidiaries,  Affiliates, successors
              and or  assigns  sell  directly  to retail  customers  within  the
              residential  and SOHO market  I-Link  Products  and  Services at a
              retail sales price less than Big Planet's retail pricing;

                   (3) I-Link, its agents, Subsidiaries,  Affiliates, successors
              and or  assigns  has  renewed  an  existing  agreement,  including
              Pre-Existing  Agreements,  or executed a new  agreement,  and said
              renewal or new agreement  provides for the sale of I-Link Products
              and Services at a retail




                                       12
<PAGE>


              price less than Big Planet's retail pricing; or

                   (4) Big  Planet  loses its right of  exclusivity  to  market,
              distribute  and sell to  residential  and SOHO users  through  the
              Network Marketing Channel.

              (d) Private Label  Enhancement.  Pursuant to Section 4.3 (c), at a
         reasonable cost to Big Planet I-Link shall make available to Big Planet
         for  any  privately  labeled  Big  Planet  product  and/or  service  an
         enhancement as mutually  agreed upon by the Parties that  distinguishes
         said  product  and/or  service  from those being  marketed  directly by
         I-Link or  pursuant  to its  Pre-Existing  Agreements  or other  agency
         agreements.

              (e) Use of I-Link Mark with Private Label.  In connection with any
         right of Big Planet to private  label the I-Link  Products and Services
         under Section  4.3(c),  Big Planet shall display an I-Link mark such as
         "I-Link Enhanced,"  "Powered by I-Link," or such other identifying mark
         as shall be  designated  by I-Link  in all  promotion  and  advertising
         materials,  and  on  all  Enhanced  Service  Devices,  pursuant  to the
         requirements of Section 4.13 below.

              (f) In the event (1),  (2), or (3) as set forth in Section  4.3(c)
         above occur after that date which is 120 days after the Effective Time,
         and as a result  thereof  Big  Planet's  ability to achieve the minimum
         number  of new  Big  Planet  Enhanced  Service  Customers  required  to
         maintain  exclusivity  pursuant to Section  4.4(a) below is  materially
         impeded,  then the minimum  number of new Big Planet  Enhanced  Service
         Customers  required to maintain  exclusivity under Section 4.4(a) shall
         be reduced by half.

         4.4      Termination of Exclusive Distribution Rights.
                  --------------------------------------------

              (a) Enhanced Services.  [Sentence  Redacted] In such event, I-Link
         may terminate the exclusive  right to market,  distribute  and sell the
         Enhanced  Services and Enhanced Service Devices by providing Big Planet
         with 30 days  advance  written  notice  of its  election  to  terminate
         exclusivity.  If the number of Big Planet  Enhanced  Service  Customers
         within  the  United  States  meets or  exceed  the  targeted  number of
         customers at the last  six-month  period set forth on Schedule  4.4(a),
         then Big Planet shall  maintain  exclusivity  for the remaining term of
         this  Agreement.  For purposes of determining  the number of Big Planet
         Enhanced Service Customers  utilizing Enhanced  Services,  a Big Planet
         Enhanced Service  Customer that is paying a separate monthly  recurring
         charge for two or more  Enhanced  Services  shall be counted as one Big
         Planet  Enhance  Service  Customer.  However,  if the same  Big  Planet
         Enhanced  Service  Customer also purchases an Enhanced  Service Device,
         then he or she shall be  counted  as two Big  Planet  Enhanced  Service
         Customers  for purposes of  determining  the number of customers  under
         this Section 4.4(a).




                                       13
<PAGE>


              (b) Exceptions to Right to Terminate Exclusivity.  Notwithstanding
         the  provisions of Section  4.4(a) above,  in the event that during the
         designated  six-month  periods (i) I-Link fails to provide the Enhanced
         Services  at the service  levels  required  hereunder,  (ii) the I-Link
         Network or the  Ordering  and  Provisioning  System fails to perform in
         accordance with the service levels required hereunder (iii) the Billing
         System fails to operate at the service levels required or bills are not
         processed in accordance with the service levels required hereunder,  or
         (iv) I-Link  materially  breaches any other  material  term,  covenant,
         representation  or  warranty  set  forth  in this  Agreement,  and such
         failure  or breach is the  primary  cause of Big  Planet's  failure  to
         achieve the targeted  number of Big Planet Enhanced  Service  Customers
         for the  designated  six-month  period,  then I-Link shall not have the
         right to terminate exclusivity.

              (c)  Non-exclusive  Distribution  Rights. If Big Planet's right to
         exclusivity  is  terminated  pursuant to Section  4(a) above,  then Big
         Planet shall (i) retain the nonexclusive  right to market then existing
         I-Link  Products  and  Services in the United  States,  (ii) its rights
         under this  Agreement  to any other  market it has  entered,  and (iii)
         retain its rights to future markets as provided in Section 4.17.

              (d) No  Liability.  Big Planet shall have no liability of any kind
         or nature to I-Link for any failure of Big Planet to meet any forecasts
         for any Enhanced  Services or any Enhanced  Service  Devices.  The sole
         consequence of any such failure shall be the termination of exclusivity
         as  provided  in this  Section  4.4 and the  right of first  option  to
         exclusivity  for Future Products and Services to the extent provided in
         this Section 4.4.

         4.5 Right of First  Option for  Future  Products.  With  respect to any
given country, territory or jurisdiction, so long as Big Planet shall retain its
exclusive  rights within such country,  territory or jurisdiction as provided in
Sections 4.3 and 4.4 above,  and Section 4.17 below,  I-Link  hereby  grants Big
Planet a right of first option to  exclusively  market in the Network  Marketing
Channel within any such country, territory or jurisdiction any Future Product or
Service that it releases to market.  I-Link shall provide  written notice of any
Future  Product or Service  [Number  Redacted]  days prior to making such Future
Product or Service available to the market. Such notice shall contain a detailed
description  of the Future Product or Service and the  anticipated  timeline for
introducing  such Future Product or Service.  I-Link shall make available to Big
Planet such Future  Product or Service for testing by Big Planet at such time as
such Future  Product or Service is functional  and  marketable.  Within  [Number
Redacted] days from the date of receipt of such functional and marketable Future
Product or Service,  Big Planet  shall  provide  I-Link with a written  response
indicating  whether it is interested in marketing and  distributing  such Future
Product  or  Service.  If Big  Planet  indicates  that it is not  interested  in
marketing  such Future  Product or Service,  then I-Link may contract with other
parties to market  and  distribute  such  Future  Product or Service  within the
Network  Marketing  Channel  provided  such  Future  Product  or  Service  is  a
Stand-Alone  Product. If Big Planet indicates that it is interested in marketing
such Future  Product or Service,  then Big Planet and I-Link shall  negotiate in
good faith the terms and pricing on which such Future Products and Services will
be sold or provided to Big Planet for distribution through the Network Marketing
Channel under this Agreement.  The parties agree that, where reasonable,  I-Link
may require Big Planet to pay additional  costs




                                       14
<PAGE>


not associated with the existing  Enhanced Services and may reserve the right to
terminate the  distribution  rights with respect to a Future  Product or Service
that I-Link in good faith  reasonably  believes is not  suitable for the Network
Marketing  Channel  because of the complexity of the product if Big Planet fails
to meet agreed upon criteria and conditions in the  distribution of such product
or  service.  In the event Big Planet  and I-Link are unable to reach  agreement
within  [Number  Redacted]  days from the date the parties  commence  good faith
negotiations,  I-Link  shall have the right to contract  with  another  party to
distribute the Future Product or Service in the Network Marketing Channel if (a)
such Future Product or Service is a Stand-Alone  Product,  and (b) the terms and
conditions are not more favorable than the terms last offered by Big Planet. Big
Planet shall retain the  non-exclusive  right to distribute  such product in the
Network  Marketing  Channel.  With respect to any product or service that may be
offered or sold by or through I-Link or over the I-Link  Network,  the rights to
which are not wholly-owned by I-Link or for which I-Link does not have the right
to grant  distribution  rights,  I-Link agrees to use its best efforts to obtain
from the owner of such rights the right to grant Big Planet  distribution rights
consistent with this Agreement, so long as in doing so I-Link is not required to
expend any  monies or agree to any terms or  conditions  that would in  I-Link's
reasonable  determination  have a material adverse effect on I-Link's  business.
Notwithstanding  the  foregoing,  I-Link shall keep Big Planet  informed of such
negotiations  so that Big Planet may,  in its sole  discretion,  cooperate  with
I-Link as needed to facilitate the acquisition of said rights.

         4.6      Pricing.
                  -------

              (a) Initial Pricing.  The pricing for the Enhanced Services listed
         on Schedule  4.1, and all  upgrades,  modifications,  enhancements  and
         replacements  thereof,  shall  consist of (i) a per  minute  charge and
         billing  increment for each Single-Leg Call and each Double Leg Call to
         be accrued  and billed in [Number  Redacted]  increments,  and  [Number
         Redacted]  increments for international calls, (ii) a monthly recurring
         charge for each Big Planet  Customer who subscribes for one of the base
         packages of Enhanced Services as described on Schedule 4.1, and (iii) a
         monthly  recurring charge for any additional  Enhanced Service added to
         the base package for a Big Planet Customer. The initial pricing for the
         Enhanced  Services  and the Enhanced  Service  Devices are set forth in
         Schedule 4.1, which initial pricing shall be modified from time to time
         as set forth in this Section 4.6.

              (b) Pass Through  Charges.  Unless  otherwise  provided for in the
         applicable service or product  description  contained in any attachment
         hereto,  I-Link will pass through to Big Planet, and Big Planet will be
         responsible for the pass through charges identified on Schedule 4.6(b).
         Unless  required  by a  Government  Authority,  except for the fees set
         forth  in  Section  4.1 and the  pass  through  charges  identified  on
         Schedule 4.6(b), no additional fees,  charges or expenses may be passed
         through or  charged  to Big  Planet.  I-Link  shall  provide as soon as
         possible, but in no event less than five (5) days prior, written notice
         to Big Planet of any changes to the pass through charges.




                                       15
<PAGE>


              (c) Adjustment to Per Minute Charge.  Subject to the provisions of
         Section 4.6(d),  during the term of this Agreement the per minute price
         to Big  Planet  of  Single-Leg  Calls  and  Double-Leg  Calls  shall be
         adjusted  on  a  six-month   basis  to  equal  [Costs  and  Percentages
         Redacted].  Big  Planet's and  I-Link's  representatives  agree to meet
         within 30 days  after the end of each  six-month  period  (the  initial
         six-month  period  shall be deemed to end October  31,  2000) to review
         I-Link's Costs.  The pricing of any product or service for which I-Link
         costs have  changed  since the last  review  shall be adjusted to equal
         [Costs and Percentages  Redacted]  effective as of the first day of the
         next month.

              (d) Cap. Notwithstanding the agreement to adjust pricing levels as
         set forth in Section 4.6(c) and I-Link's Costs for such service, I-Link
         agrees  that  I-Link's  pricing for  Double-Leg  Calls shall not exceed
         [Charges  Redacted] per minute and that I-Link's pricing for Single-Leg
         Calls shall not exceed [Charges Redacted] per minute during the term of
         this  Agreement,  unless I-Link's Costs are increased due to regulatory
         changes  or  government  mandates,   or  limited  circumstances  beyond
         I-Link's control such as the critical  failure of an underlying  I-Link
         Network carrier requiring  off-Network  re-routing of I-Link traffic or
         similar  catastrophic  events;  provided,  however,  that such  limited
         circumstances  shall not include  business  issues such as increases in
         operating costs,  increases in supply costs, or the general increase of
         prices  of  underlying  carriers  in the  industry.  In the  event of a
         catastrophic  limited  circumstance,  I-Link shall immediately give Big
         Planet  written  notice so that Big  Planet  may  inform its Big Planet
         Customers  and Big  Planet  Representatives.  Once the  event  has been
         remedied the I-link Costs shall revert back to the then  existing  cap.
         Notwithstanding  the foregoing,  the cap on pricing for Future Products
         and  Services  shall be  negotiated  with the right of first option set
         forth in Section 4.5. All enhanced service calls  originating in a NECA
         areas  described in Schedule  4.6(d),  or  originating  or  terminating
         outside the continental United States (Alaska,  Hawaii,  Puerto Rico or
         any  international  country) are subject to surcharges  and/or rates as
         outlined in Schedule  4.6(d) and are subject to change upon  [Recacted]
         days written notice to Big Planet, which charges are not subject to the
         cap described.

              (e) Recurring Charges. The monthly recurring charge related to the
         existing  Enhanced  Service  packages  and existing  Enhanced  Services
         described  in the  current  Schedules  to this  Agreement  shall not be
         increased without the consent of Big Planet;

              (f) Resale Rights. I-Link and Big Planet agree that throughout the
         duration of this  Agreement Big Planet shall have the right to purchase
         or market the Enhanced  Services and Enhanced Service Devices listed on
         Schedule  4.1,  plus any Future  Products  and  Services  provided  for
         hereunder,  for  resale to its Big  Planet  Customers,  and in its sole
         discretion, Big Planet may set any retail price that it desires. During
         the period Big Planet uses the  Billing  System,  Big Planet  agrees to
         notify  I-Link  60 days  prior to the  expected  price  change of their
         request for change in  sufficient  detail to allow  I-Link to make such
         changes as required. Any changes Big Planet requests which require more
         than an update to the rate tables (i.e.  product  design,  development,
         code  modifications,  testing) shall be mutually  agreed to in terms of
         feasibility and timing of implementation of such changes along with any
         charges I-Link may assess in order to facilitate Big Planet's requested




                                       16
<PAGE>


         changes.  Big Planet assumes  liability for any escheat liability under
         state or federal  law,  if any,  and shall  indemnify  I-Link  from and
         against any such liability.

         4.7  Most  Favored  Customer.  For the term of this  Agreement,  I-Link
agrees to treat Big Planet as its most favored customer,  distributor,  agent or
reseller  in the  residential  and  SOHO  market.  If  during  the  term of this
Agreement  I-Link  shall  enter into  arrangements  with any other  distributor,
reseller,  agent or customer in any form of engagement  where I-Link Products or
Services are sold to a residential or SOHO end-user with similar usage volume as
Big  Planet  and with a  similar  geographic  concentration,  and the  agreement
provides  said  distributor,  reseller,  agent or customer  with more  favorable
terms,  then I-Link shall provide  written  notice to Big Planet of the terms of
such  agreement or  arrangement  and Big Planet shall have the right to elect to
have this  Agreement  deemed amended to provide the same pricing and other terms
to Big Planet by providing  written notice to I-Link and the Agreement  shall be
deemed to be amended effective as of the date of such notice.

         4.8  Audit.  Big Planet  shall have the right to inspect  and audit the
books and  records  of I-Link  upon  reasonable  notice  solely to  confirm  the
accuracy  of the  reports  and  information  provided  to Big Planet  concerning
customer usage and other billing  information and to confirm the I-Link Costs of
the Double-Leg Calls and Single-Leg Calls in determining the pricing established
under this  Article 4, to confirm any other costs or expenses  being  charged or
passed  through to Big Planet and to confirm its rights  under  Section 4.7 with
respect  to  agreements  or  arrangements  with  other  distributors,   dealers,
resellers and customers.

         4.9  Information/Data  to be  Provided.  I-Link  shall  provide or make
available  to Big Planet the  information/data  specified in Schedule 4.9 at the
times and in the manner and form specified  therein.  In addition,  I-Link shall
provide Big Planet with access to all contracts with respect to I-Link's Network
capacity and pricing for such  capacity,  unless  prohibited  by the terms of an
existing  contract,  including but not limited to all pricing  matrix,  discount
matrix and related documentation  necessary for Big Planet to determine I-Link's
compliance  with Section 4.7 hereof.  I-Link agrees to use its  reasonable  best
efforts to obtain the consent of the other party to any existing  contract which
by its terms would otherwise  prevent Big Planet from accessing such contract to
allow such access.  I-Link  shall  provide  such other  existing  and  available
information as Big Planet may reasonably  request and shall work with Big Planet
to establish  mutually  workable  timelines and delivery  methods for delivering
such other information.

         4.10   Marketing.   During  the  period  of  exclusivity  and  in  such
territories  where  Big  Planet  maintains  the  exclusive  right to  distribute
Enhanced Services and Enhanced Service Devices,  Big Planet shall use good faith
efforts to market the  Exclusive  Products and  Services and shall  promote such
products in all introductory  information packs provided to potential or new Big
Planet  Representatives.  Subject to Section  4.3,  all  marketing  programs and
materials  prepared by Big Planet shall include the  appropriate  trademarks and
service marks of I-Link including the phrase "I-Link Enhanced." Big Planet shall
monitor and control the marketing efforts of the Big Planet Representatives at a
level  consistent  with the  efforts of Big Planet to monitor  and  control  the
marketing of other Big Planet products and services prior to the Effective




                                       17
<PAGE>


Time.  Big  Planet  shall  have the right to market the  Enhanced  Services  and
Enhanced  Service  Devices  through  one or more  of its  Affiliates  and  their
independent representatives.

         4.11  Network  Outages.  The  Parties  agree  that if any event  occurs
including any default in payment of any supplier agreement or otherwise which is
reasonably likely to cause or result in a service outage, then I-Link shall give
Big Planet  immediate  notice of such event  together  with summary of the event
that will result in such service outage. Big Planet shall have the right to step
in and at I-Link's  expense cure any default or take necessary action to prevent
such service  outage,  including but not limited to the  procurement  of similar
services from other  suppliers  necessary to obtain  Enhanced  Services over the
I-Link Network, contacting and working with vendors and suppliers of I-Link, and
shall provide I-Link the reasonable  opportunity to participate if possible, and
such other actions as may be  necessary.  In such event,  I-Link shall  promptly
reimburse  Big Planet for any payments made on behalf of I-Link and any costs or
expenses incurred by Big Planet.  Big Planet shall have the right to offset such
amounts  against any future billings for Enhance  Services and Enhanced  Service
Devices provided pursuant to this Agreement.

         4.12  Board  Seat.  So long as this  Agreement  shall  remain in force,
I-Link agrees that it will nominate a person  designated by Big Planet to sit on
the Board of Directors of I-Link  unless Big Planet  declines or requests not to
have a Board  member.  I-Link  shall  have  the  right  to  approve  the  person
designated to be nominated,  which approval shall not be unreasonably  withheld.
In the event  I-Link  reasonably  withholds  its  approval,  it shall notify Big
Planet of its  objections  and Big Planet  shall have the right to  designate  a
different  person.  I-Link shall take all  reasonable  action to have the person
designated  by Big  Planet  elected  to serve on the  Board.  In the  event  the
designated person is not elected for reasons beyond the control of I-Link, or if
Big Planet declines or request not to have a Board member, then Big Planet shall
have the right to have a  representative  attend  each  meeting  of the Board of
Directors or committee thereof,  and I-Link shall provide copies of all notices,
information  and other material it provides to its Board members to Big Planet's
representative.  Upon the termination of this  Agreement,  I-Link shall have the
right to request and obtain the  immediate  resignation  of Big  Planet's  board
designee.

         4.13 Trademarks.  I-Link hereby grants to Big Planet and its Affiliates
a royalty-free, non-exclusive,  non-transferable.  non-sublicenseable license to
use the trade names and trademarks  enumerated in Schecule 4.13 ("Marks") in Big
Planet's advertising and promotion of the I-Link Products and Services.  Subject
to Section  4.3 above,  Big  Planet  shall use the Marks in all of Big  Planet's
advertising  and promotion  relating to the I-Link  Products and  Services.  Big
Planet  acknowledges  I-Link's  ownership and exclusive rights in the Marks, and
Big Planet's use of the Marks shall accrue to the benefit of I-Link.  Big Planet
shall not attempt to register the Marks or adopt, use or attempt to register any
confusingly similar mark. Big Planet shall not use any trademark,  word, symbol,
letter or design in  combination  with the Marks in a manner that would create a
combination mark. Big Planet shall provide, at its own expense, samples of usage
of the Marks for I-Link to inspect prior to usage.  I-Link may reject any sample
if I-Link believes in good faith that the use will damage the recognition  value
or reputation  for quality  associated  with the Marks.  Big Planet shall either
modify nonconforming uses within thirty (30) days of notice or immediately cease
any further use of the Marks.




                                       18
<PAGE>


         4.14 Product and Service  Warranty.  I-Link warrants and covenants that
the Enhanced Services shall have [Percentage  Redacted]service  availability and
shall  continue  to  perform  functionally  for the term of this  Agreement,  as
described  in the  documentation  provided in  accordance  with this  Agreement,
including  the service  level  agreement  attached as  Schedule  4.14,  and with
I-Link's marketing literature, and I-Link's specifications;  and that the I-Link
Products and Services and user documentation furnished by I-Link are compatible;
and that the I-Link  Products and  Services  and the  Ordering and  Provisioning
System  and the  Billing  Service  system  shall be free of  defects  in design,
workmanship  and materials which prevent them from being used for their intended
purpose. I-Link further represents and warrants that it will not discontinue any
of the Enhanced  Services or Enhanced  Service  Devices unless it shall give Big
Planet at least ninety (90) days prior  written  notice of such  discontinuation
and provides a  replacement  product on the same terms and  pricing.  Big Planet
shall make no representations  and warranties  regarding the I-Link Products and
Services beyond the  representations  and warranties set forth in this Agreement
or the schedules or exhibits hereto or additional  warranties provided by I-Link
at the time Big  Planet  orders  or  facilitates  the order of said  product  or
service.

         4.15  Carrier  Commitment  and  Capacity   Requirements.   The  Parties
acknowledge that Big Planet has an agreement in place with a  telecommunications
carrier ("Carrier Agreement"). I-Link agrees to use good faith efforts to assist
Big Planet in identifying  and  implementing  actions that would  facilitate Big
Planet meeting its volume  commitment  under the Carrier  Agreement,  so long as
such actions do not cause any material adverse  financial  impact to I-Link.  So
long as this  Agreement  shall  remain  in force Big  Planet  shall not take any
actions  to  cause  any  Legacy  Customer  to be  moved  from  I-Link's  Carrier
Information   Code  (CIC)   without  the  prior   written   consent  of  I-Link.
Notwithstanding the foregoing,  nothing shall prohibit a Legacy Customers, on an
individual basis, from being moved from I-Link's CIC in the event (i) the Legacy
Customer  purchases  or  subscribes  to another  I-Link  Enhanced  Service  that
includes as a feature  long-distance  calling,  (ii) Big Planet through  general
solicitation or its Big Planet Representatives sells a non-competing product (as
defined in 4.16 below) to a Legacy Customer that requires the Legacy Customer to
be moved  from  I-Link's  CIC;  or (iii) a Legacy  Customer  makes a request  in
compliance with applicable Law that he or she be moved from the I-Link CIC.

         4.16  Non-Compete.  Big  Planet  agrees  that  during the period it has
exclusivity for Enhanced Services and Enhanced Service Devices under Section 4.3
above,  it  shall  not  market  or  distribute  in any  territory  where  it has
exclusivity  and in which the I-Link  Product and  Services  are  available  any
products of other  suppliers  that are  substantially  similar to the  Exclusive
Products and  Services.  Big Planet  products  listed on Schedule  4.16 shall be
deemed non-competing  products,  including any and all upgrades,  modifications,
enhancements and replacements thereof.

         4.17     Wholesale Services Outside the United States.

              (a) [Sentence Redacted] I-Link agrees to keep Big Planet generally
         informed with respect to developments in the expansion and build-out of
         the  I-Link  Network,   including  licensing  arrangements  with  third
         parties.  I-Link  also  agrees  that if Big Planet  elects to build out
         network  capabilities either individually or jointly with a third party
         for purposes of providing Enhance




                                       19
<PAGE>


         Services and Enhanced Service Devices in the Network Marketing Channel,
         I-Link  will  cooperate  with Big  Planet  in such  build-out  and will
         negotiate  in good  faith  the  license  of any  necessary  technology;
         provided, however, that I-Link shall not be required to so cooperate or
         negotiate  if in its  reasonable  discretion  I-Link deems that working
         with any such third party would  materially  adversely  affect I-Link's
         business.

              (b) At such time that  I-Link  first  undertakes  to  establish  a
         telecommunications  network in a country other than the United  States,
         I-Link shall give Big Planet written  notice.  The written notice shall
         identify the territory,  jurisdiction  or country in which such network
         has been or is being established, the I-Link Products and Services that
         will be  available  in such market,  and the  estimated  date that such
         products and services  will be available for  distribution.  The notice
         shall be delivered at least six months prior to activating such service
         or introducing such product.  Within 60 days of receipt of such notice,
         the Parties shall commence  negotiations in good faith to establish the
         pricing to Big Planet of such  I-Link  Products  and  Services  and the
         forecasts  of the number of Big Planet  Customers  that Big Planet will
         need to achieve in order to maintain  exclusivity in such market in the
         Network Marketing  Channel.  The pricing to Big Planet shall be no less
         favorable than that offered to other  similarly  situated  customers of
         I-Link consistent with the provisions of Section 4.7 of this Agreement.
         The  Parties  hereby  agree that in  negotiating  the  pricing  for the
         Enhanced Services and Enhanced  Services in territories  outside of the
         United States, that the following shall be considered: the retail price
         of the I-Link Products and Services to the end-user must be competitive
         as to pricing  and  service  levels  within  the market for  comparable
         telecommunication  products and services;  Big Planet's desire that the
         wholesale  pricing of the I-Link  Products  and  Services to Big Planet
         should  provide  a  sufficient  margin  to  allow  Big  Planet  to  pay
         commissions to Big Planet Representatives on 100% of the sales price to
         end users;  variations in I-Link's cost structure and network build out
         in a specific  country as compared to the United States;  and a pricing
         structure  that  would  allow  both  I-Link  and Big  Planet to achieve
         reasonable  profit  margins.  If the  Parties  are  able  to  reach  an
         agreement  as to the pricing and required  customer  levels to maintain
         exclusivity, the Parties shall execute an addendum to this Agreement to
         set forth such terms.  The provisions of this Section 4.17 shall remain
         intact  notwithstanding  the loss of  exclusivity  by Big Planet in the
         United States pursuant to Section 4.4 above.

              (c) If the parties are unable to reach an  agreement  with respect
         to pricing and the number of customers required to maintain exclusivity
         prior to the later of (i) six  months  after Big  Planet  receives  the
         written notice  specified in Section 4.17 above, and (ii) the date that
         the I-Link commences providing the I-Link Products and Services in such
         market,  then Big Planet shall have a non-exclusive right to market the
         I-Link Products and Services in the Network  Marketing  Channel in such
         market,  and I-Link  shall be able to  contract  with one or more other
         persons to  distribute  I-Link  Products  and  Services  in the Network
         Marketing  Channel  in such  territory,  jurisdiction  or  country on a
         non-exclusive  basis,  provided that the terms and  conditions  thereof
         shall not be more  favorable  than the terms last offered by Big Planet
         or pursuant to which such I-Link  Products and Services are sold to Big
         Planet on a non-exclusive basis in such market.

         4.18 Insurance. I-Link and Big Planet shall maintain insurance coverage
with a carrier rated A or better by the Best Key Rating Guide and list the other
as an  additional  insured  on the




                                       20
<PAGE>


policy.  Policies  shall include  statutory  workers'  compensation,  employer's
liability,  comprehensive  automobile  liability with a combined single limit of
$1,000,000 for each occurrence for bodily injury and property damage  liability,
and  comprehensive  commercial  general  liability  in an  amount  not less than
$1,000,000.00  per occurrence and  $2,000,000.00  in the aggregate.  The Parties
shall  immediately  notify each other upon receipt of notice of  cancellation of
any policy.


                                    Article 5
                     Ordering, Customer Services and Billing


         5.1 Ordering  Services.  At no additional charge to Big Planet,  I-Link
shall  provide and  maintain  the  ordering  and  provisioning  software  system
necessary to allow Big Planet  Representatives  and Big Planet Customers to sign
up and order I-Link Products and Services (the "Order and Provisioning System").
The Parties agree that the Ordering and Provisioning System shall be a web-based
order processing  system located on I-Link's  premises that is acceptable to Big
Planet and branded as "Big  Planet." Big Planet shall provide at its expense the
web  server(s)  and  data  connections   necessary  to  support  the  Order  and
Provisioning   System.  The   specifications   and  performance   service  level
requirements for the Order and Provisioning System and the required interface to
Big Planet's  systems and web page  product as described  below are set forth in
the Service Level Agreement attached as Schedule 5.1. The Order and Provisioning
System shall be web accessible  from Big Planet's  Dynamic Web Page product as a
hotlink to I-Link's  ordering/provisioning  website. I-Link and Big Planet shall
jointly develop and build an interface for the Order and Provisioning System and
each Party shall be responsible for its own costs in the development,  build-out
and maintenance of such interface. Any additional modifications to the Order and
Provisioning  System  beyond  the  existing  functionality  of  the  System  (as
specified in Schedule 5.1) that may be requested by Big Planet will be evaluated
by I-Link,  and the cost of any such modification will be estimated and provided
to Big Planet.  Big Planet will bear the cost of developing and implementing any
such modifications or enhancements.  The Order and Provisioning System of I-Link
and Big Planet will be linked by a specific  uniform  resource  locator  that is
approved by Big Planet  prior to use and that is  exclusively  dedicated  to the
Order and  Provisioning  System ("Order URL").  All Big Planet  Customers  shall
remain exclusively within this Order URL while transacting business on the Order
and  Provisioning  System and at no time shall any  banners or links be inserted
into or maintained as part of the Order and  Provisioning  System that directs a
Big Planet Customer or Big Planet  Representative  elsewhere.  The Parties agree
that web entered  orders from Big Planet  Customers will go directly to I-Link's
Order and  Provisioning  System.  In the event that Big Planet  elects to accept
telephone  and paper  orders,  those orders shall be entered into an order entry
system  directly by Big Planet and Big Planet shall be  responsible  for placing
such  orders  into the Order and  Provisioning  System.  In the event Big Planet
offers  Presubscribed  Services  utilizing the I-Link Network,  Big Planet shall
bear the cost associated with any required third-party  verification  procedures
and provisioning.

         5.2 Customer Service, Billing and Collections.  Big Planet acknowledges
and agrees that from and after the Effective  Time that it shall be  responsible
for providing at its cost all billing,  collections,  and other customer service
to its Big Planet Enhanced Service Customers




                                       21

<PAGE>


with respect to the I-Link Products and Services  provided by I-Link  hereunder.
This  Section 5.2 shall in no way relieve  I-Link from  providing  any  customer
service and technical support obligations that it is required to perform for Big
Planet under the terms of this  Agreement  including  those set forth in Article
10.  Notwithstanding  the  foregoing,  Big Planet may  contract  with  I-Link to
provide  billing  services and other services and personnel for the first twelve
months following the Effective Time as more fully described in Article 8.

         5.3 Warranty  for Tangible  Products.  With  respect to  warranties  on
Future Products and Services that are tangible products  manufactured by I-Link,
I-Link shall remain  responsible at its cost for performing any and all warranty
work and providing  replacement  products for defective tangible products during
the warranty period in accordance with the warranty  provisions to be negotiated
in  accordance  with Section 4.5. With respect to tangible  I-Link  Products and
Services manufactured by third parties,  I-Link shall pass through to Big Planet
and the end users of its tangible  I-Link  Products and Services all  warranties
provided to I-Link by the manufacturers of such tangible Products.  I-Link shall
use its good faith and reasonable best efforts to negotiate  favorable  warranty
terms with its third  party  manufacturers  that are  consistent  with  industry
standards. This Section 5.3 shall not relieve I-Link from providing any customer
service and technical support obligations that it is required to perform for Big
Planet under the terms of this  Agreement  including  those set forth in Article
10.


                                    Article 6
                 Assignment of Sales Force and Related Business


         6.1      Transfer of I-Link LLC Representatives.

              (a) Transfer.  At the Effective Time,  I-Link and I-Link LLC shall
         assign and transfer to Big Planet their entire  right,  title and legal
         and equitable interests in the I-Link LLC Representative Agreements and
         all  associated  documentation,  including  all rights to the names and
         other personal  information  related thereto.  A list of the I-Link LLC
         Representative  Agreements are attached hereto as Schedule  6.1(a).  By
         this irrevocable  assignment,  I-Link and I-Link LLC renounce and waive
         any and all  rights  they may  have in the  I-Link  LLC  Representative
         Agreements  and the  I-Link  LLC  Representatives,  or to  receive  any
         compensation  whatsoever  by  reason  of  any  use of  the  I-Link  LLC
         Representatives or any element thereof by Big Planet. I-Link and I-Link
         LLC agree  that they will not use or release  the names of such  I-Link
         LLC  Representatives or other personal  information  related thereto to
         any other person or otherwise use such information.

              (b)  Information.  I-Link and I-Link LLC further  agree  that,  on
         reasonable  request  and  without  further  consideration,  they  shall
         provide  any  and  all  existing   information,   hard  copies  of  the
         agreements,   data   and   business   information,    financial   data,
         representative  lists, and similar information of I-Link and I-Link LLC
         to Big Planet regarding the I-Link LLC  Representatives  and I-Link LLC
         Representative Agreements,




                                       22
<PAGE>


         and generally do everything reasonably necessary to aid Big Planet with
         this assignment and transfer.

              (c)  Transition.  At the Effective  Time,  Big Planet shall assume
         control of the I-Link LLC  Representatives and they shall be treated as
         Big Planet  Representatives.  I-Link and I-Link LLC shall be liable for
         any and all claims of I-Link LLC Representatives relating to any matter
         occurring or accruing  prior to the  Effective  Time.  During the first
         twelve months  following the Effective Time, Big Planet agrees that all
         I-Link  LLC  Representatives  shall be  transitioned  to the Big Planet
         Sales  Compensation Plan in accordance with the terms and timetable set
         forth in Schedule  6.1(c).  Except as set forth in this Section 6.1(c),
         Big Planet  shall  have no  obligation  to make any  changes to its Big
         Planet  Sales  Compensation  Plan or  offer  any  other  exceptions  or
         inducements to retain the I-Link LLC Representatives. In no event shall
         either  Party have any  liability to the other with respect to any loss
         or decline in the number of I-Link LCC Representatives marketing I-Link
         Products  and  Services,  as a result of any I-Link LLC  Representative
         electing not to transition to Big Planet as a result of the  Assignment
         of this Agreement,  or Big Planet's  actions in integrating such I-Link
         LLC Representatives.

              (d) Commissions. I-Link shall be solely responsible for paying all
         commissions  that  relate to sales and  usage of  I-Link  Products  and
         Services  prior to the Effective  Time or any other fees or commissions
         that result from actions that occur prior to the Effective Time or that
         are anything  other than the standard  commissions  on sales of product
         and services as described in the I-Link Sales  Compensation  Plan.  Big
         Planet  shall be  responsible  for paying all  commissions  on sales of
         I-Link  Products and Services  marketed and  distributed  by Big Planet
         following the Effective Time.

         6.2      Transition of Customer Base.
                  ---------------------------

              (a) Assignment of Customers.  At the Effective Time,  I-Link shall
         assign and transfer to Big Planet all its right,  title and interest in
         the  Existing  Customers,  which  are more  particularly  described  on
         attached Schedule 6.2(a). I-Link shall update Schedule 6.2(a) as of the
         Effective Time. By this  irrevocable  assignment,  I-Link renounces and
         waives any and all rights it may have in the Existing Customers, except
         as otherwise  provided  herein.  As of the Effective  Time,  Big Planet
         shall receive any and all gross  revenues from the Existing  Customers.
         I-Link further agrees that, on reasonable  request and without  further
         consideration,  I-Link shall provide any and all existing  information,
         hard copies of any contracts, data and business information,  financial
         data,  and  similar  existing  information  of  I-Link  to  Big  Planet
         regarding   the  Existing   Customers,   and  generally  do  everything
         reasonably  necessary  to aid  Big  Planet  with  this  assignment  and
         transfer.  In the event of the  termination  of this  Agreement for any
         reason during the first year following the Effective Time, I-Link shall
         have the right,  at its sole cost and expense,  to reacquire all right,
         title and  interest in the  Existing  Customers  with respect to I-Link
         Products and Services,  but not the product and services of Big Planet.
         Any such  reacquisition  must be done in accordance with all applicable
         laws.  I-Link  shall have the right to contact and notify the  Existing
         Customers of such reversion, and Big Planet shall




                                       23
<PAGE>


         provide I-Link with reasonable  assistance in effecting such reversion.
         In the event of any such election,  I-Link shall be required to pay and
         reimburse Big Planet on a monthly basis for all commissions  payable by
         Big  Planet to its Big  Planet  Representatives  with  respect  to such
         customers until Big Planet is no longer  obligated to pay commission on
         sales to the Existing Customers. Big Planet shall have no obligation to
         modify  its  Big  Planet  Sales  Compensation  Plan  to  eliminate  the
         commission payable on sales to the Existing Customers. Big Planet shall
         invoice  I-Link on a monthly  basis for the amount of such  commissions
         and  I-Link  shall  pay  the  invoice   within   thirty  days.   I-Link
         acknowledges  and agrees that upon  termination of this Agreement under
         any other  circumstance  all right,  title and interest in the Existing
         Customers  shall  remain with Big  Planet.  I-Link and I-Link LLC shall
         cooperate  with Big Planet to  migrate  Existing  Customers  to another
         provider  if so  directed  by Big  Planet  subject  to  any  applicable
         regulatory  requirements.   I-Link  further  acknowledges  that  it  is
         providing Big Planet with  information  concerning its Legacy Customers
         so as to enable Big Planet to market its other products and services to
         those customers.

         6.3      Assignment of Accounts Receivables.
                  ----------------------------------

              (a) Assignment. At the Effective Time, I-Link agrees to assign and
         transfer  to Big  Planet  all its  right,  title  and  interest  in the
         Accounts  Receivable.  At the Effective Time,  I-Link shall provide Big
         Planet with a complete accounts receivable aging schedule of the billed
         Accounts  Receivable and applicable bad debt reserves as of January 31,
         2000 (the "Cutoff  Date").  Upon receipt of such  schedule,  Big Planet
         shall have ten days to review such  schedule  and shall be given access
         to I-Link's  books and records if it desires to confirm the accuracy of
         such schedule.  Within twenty (20) days of the Effective  Time,  I-Link
         shall process a final I-Link billing with respect to the sale and usage
         of, and payments  received from, the I-Link  Products and Services from
         the Cutoff Date to the  Effective  Time,  and shall provide a report of
         this final I-Link billing statement to Big Planet.

              (b) Payment.  In consideration for the assignment of such Accounts
         Receivable,  Big Planet hereby agrees to pay to I-Link by wire transfer
         (i) at the Effective Time an amount equal to the sum of (a) [Percentage
         Redacted]  of the Accounts  Receivable  as reflected on the Cutoff Date
         that have been  outstanding for less than [Number  Redacted] days as of
         the  Effective  Time,  plus (b)  [Percentage  Redacted] of the Accounts
         Receivables as reflected on the Cutoff Date that have been  outstanding
         between  thirty and sixty  days as of the  Effective  Time.  Big Planet
         shall make no payment with respect to any Accounts Receivables that are
         outstanding  for more [Number  Redacted] days, and (ii) within five (5)
         days of Big  Planet's  receipt  of the report of final  I-Link  billing
         statement  an amount  equal to  [Percentage  Redacted]  of the Accounts
         Receivable  billed after the Cutoff Date for services and products sold
         and used up to the Effective Time, less any payments received after the
         Cutoff Date and up to the Effective Time.

              (c)  Collection.  From and after the  Effective  Time,  Big Planet
         shall assume responsibility for collecting the Accounts Receivables and
         shall be entitled to receive any




                                       24
<PAGE>


         and all proceeds from the Accounts  Receivables.  I-Link further agrees
         that, on reasonable request and without further  consideration,  I-Link
         shall  provide  any and all  existing  information,  hard copies of any
         contracts,  data and business information,  financial data, and similar
         information of I-Link to Big Planet regarding the Accounts Receivables,
         and generally do everything reasonably necessary to aid Big Planet with
         this  assignment and transfer.  If I-Link  receives any payments of the
         Accounts Receivable after the Effective Time, it shall promptly forward
         to Big Planet all such payments  with  sufficient  information  for Big
         Planet to identify the Account Receivable associated with such payment.

              (d)  Initial  True-Up.  Within  20  days of the end of each of the
         first two calendar  months  following the month following the Effective
         Time  (April 20 and May 20),  Big Planet  shall  provide  I-Link with a
         schedule  indicating  which  of  the  Accounts  Receivables  have  been
         collected  and the total sum  collected  with respect to such  Accounts
         Receivables  (less any  finance  charges or other fees or charges  that
         were not included on the balances of the Accounts  Receivables  used to
         determine  the initial  payment) as of the end of such  calendar  month
         (the "Collected Amount"). If the Collected Amount exceeds the amount of
         the Initial Payment plus any additional  monthly payments paid pursuant
         to this Section  6.3(d) (the "Total  Payments"),  then Big Planet shall
         within 15 days  thereafter  pay to I-Link a sum equal to the difference
         between (a) the Collected Amount and (b) the sum of the Total Payments.

              (e)  Final  True-Up.  Within  20  days  of the  end of the  fourth
         calendar month following the Effective Time (June 20), Big Planet shall
         provide I-Link with a final schedule  indicating  which of the Accounts
         Receivable have been collected and the Collected Amount through the end
         of the fourth calendar month. If the Collected  Amount is less than the
         Initial  Payment,  I-Link  shall within 15 days pay to Big Planet a sum
         equal  to the  difference  between  (a)  [Amounts  Redacted],  and  (b)
         [Amounts  Redacted].  If the Collected Amount exceeds the amount of the
         Total Payments,  then Big Planet shall within 15 days thereafter pay to
         I-Link a sum equal to the difference  between (a) the Collected  Amount
         and (b) the sum of the Total  Payment.  Big Planet shall be entitled to
         keep all sums  collected on the Accounts  Receivables  after the end of
         the fourth  calendar  month from the Effective Time without any further
         payment to I-Link;  provided,  however,  I-Link shall have the right to
         require  Big Planet to assign  back to I-Link all  Accounts  Receivable
         that have not been collected as of the end of the fourth calendar month
         for no additional consideration.

         6.4  Legacy Customers.
              ----------------

              (a) No Transfer. None of the Legacy Customers shall be transferred
         to Big Planet at the  Effective  Time.  All of these  Legacy  Customers
         shall remain  customers of I-Link and Big Planet shall provide customer
         services to these Legacy  Customers at a level consistent with services
         provided to Big Planet Enhanced Service Customers. At anytime following
         the Effective  Time,  Big Planet shall have the right to request I-Link
         to transfer




                                       25
<PAGE>


         the  Legacy  Customers  to Big  Planet,  subject to the  provisions  of
         Section 4.15. In the event of such a request, I-Link shall cooperate in
         effecting such transfer including  obtaining any regulatory  approvals.
         Each Party shall be  responsible  for its own costs in connection  with
         any transfers of such Legacy Customers.

              (b) Representations and Warranties. I-Link represents and warrants
         that as of October  1999,  approximately  [Percentage  Redacted] of its
         total Presubscribed  Services traffic is carried on the Sprint network.
         I-Link further  represents and warrants that it has notified I-Link LLC
         Representatives that the commission value to I-Link LLC Representatives
         on Legacy  Customer  contracts  under the Sprint  Plus One plan will be
         less than or equal to [Percentage Redacted] of retail sales price.

              (c) Commission Distribution . I- Link agrees that it shall pay Big
         Planet (by way of direct  payment or offset,  at  I-Link's  discretion)
         [Percentage  Redacted] of the gross per minute  revenue  generated from
         the sale of all non-I-Link Network Presubscribed  Services traffic, and
         [Percentage  Redacted] of the monthly recurring charge from the Cascade
         product  (identified  on Schedule  4.1).  I-Link also agrees to pay Big
         Planet [Percentage  Redacted] of the gross per minute revenue generated
         from the balance of the Legacy  business  originating or terminating on
         the I-Link Network, and [Percentage  Redacted] of the monthly recurring
         charge  generated  from  the  balance  of the  Pre-subscribed  Services
         customers.  A list of Legacy  Customers  is set forth in  Schedule  6.4
         (which  schedule  shall be  provided  within 48 hours of the  Execution
         Date).  The obligations  shall continue until all Legacy Customers have
         ceased  receiving  services under such plans.  I-Link shall provide Big
         Planet with  complete and timely  information  sufficient to direct the
         appropriate   payments   to   the   appropriate   former   I-Link   LLC
         Representative.

         6.5 Customer  Service Space.  For a period of six months  commencing at
the  Effective  Time and ending on the  six-month  anniversary  of the Effective
Time,  I-Link shall  provide Big Planet with work space on its premises  that is
adequate for Big Planet to provide customer support functions for the Big Planet
Enhanced Service Customers as long as space  requirements do not exceed I-Link's
current  space  requirements  on existing  leases.  Big Planet agrees to provide
telephones,  headsets,   workstations,   installation  and  associated  software
licenses  required for normal customer care . Big Planet will prepare a customer
care  headcount  forecast  and  agrees to hire and  manage  such  customer  care
representatives  during the 6 month  transition  period.  Big  Planet  shall Pay
I-Link a monthly amount for this customer care related space allocation based on
the square  footage  leased equal to [Amount  Redacted] per square foot,  plus a
corresponding  pro rata share of the utilities  associated with such space.  Big
Planet's employees,  agents and subcontractors working on I-Link premises during
the  training/transition  periods  shall fully  comply with  I-Link's  security,
access and safety  requirements  for the  protection of I-Link's  facilities and
employees while on I-Link's premises.

         6.6 Customer  Support  Personnel.  I-Link shall  provide all  necessary
instruction and training to enable Big Planet to supply Customer Support for the
I-Link Products and Services,  including but not limited to all Customer Support
training manuals and materials.  Such training




                                       26
<PAGE>


is  described  on  attached  Schedule  6.6 and  shall be  provided  at cost plus
[Percentage  Redacted] to Big Planet,  and Big Planet shall reimburse I-Link for
all  out-of-pocket  expenses such as costs for  reasonable  travel,  manuals and
materials.  In addition, Big Planet may contract with I-Link to use personnel of
I-Link to provide its customer support functions.  Such personnel costs shall be
calculated  as that  percentage  of  I-Link's  total  fully-burdened  (customary
employee  benefits and taxes) customer  support  personnel costs that equals the
percentage  of  I-Link's  total   customers/users   that  Big  Planet  Customers
represent,  plus  [Percentage  Redacted];  or, in the event Big  Planet  opts to
specify to I-Link a definitive number of I-Link personnel who would be dedicated
to handling Big Planet customer support functions,  such full-burdened personnel
costs shall be calculated as the actual cost for such dedicated personnel,  plus
[Percentage Redacted.

         6.7      Notices of Investigation

              (a)  I-Link  and  I-Link  LLC agree  that  during the term of this
         Agreement  it will  notify Big Planet  within  three  business  days of
         I-Link  or  I-Link  LLC (i)  becoming  aware  of any  investigation  of
         I-Link's sales or marketing  activities  prior to the Effective Time by
         any   Governmental   Authority;   or  (ii)  becoming   subject  to  any
         Governmental  Order, or being approached as to a settlement relating to
         its conduct of business with respect to the I-Link LLC Representatives.

              (b)  I-Link  and  I-Link  LLC agree  that  during the term of this
         Agreement  it will  notify Big Planet  within  three  business  days of
         either  of  them  becoming  aware  of any  notice  by any  Governmental
         Authority that its products and/or services do not comply with any Law.

              (c) Big Planet  agrees that during the term of this  Agreement  it
         will  notify  I-Link  within  three  business  days of Big  Planet  (i)
         becoming aware of any  investigation of Big Planet's sales or marketing
         activities of Enhanced  Services  following  the Effective  Time by any
         Governmental  Authority;  or (ii) becoming  subject to any Governmental
         Order, or being  approached as to a settlement  relating to its conduct
         of  business  with  respect  to  the  Big  Planet   Representatives  in
         connection  with the  Enhanced  Services,  that in  either  case  could
         reasonably be expected to have a material adverse affect on its ability
         to  perform  its  obligations  hereunder  and  relating  to the  I-Link
         Products and Services.

              (d) Big Planet  agrees that during the term of this  Agreement  it
         will notify  I-Link within three  business days of Big Planet  becoming
         aware of any  notice by any  Governmental  Authority  that its sales or
         marketing  activities do not comply with any Law to the extent it could
         be  reasonably  expected  that  such  alleged  violation  would  have a
         material  adverse  affect on its  ability  to perform  its  obligations
         hereunder and relating to the I-Link Products and Services.

         6.8 Transition  Costs.  Unless otherwise  provided herein,  each of the
Parties shall be  responsible  for their costs  incurred  prior to the Effective
Time,  including  but not limited to training of  employees,  hiring,  marketing
materials, and costs of communications to Existing and Legacy Customers.




                                       27
<PAGE>


         6.9 Non-Solicitation.  Each of I-Link and I-Link LLC agree that neither
they nor any of their  Subsidiaries or Affiliates,  nor any of their  respective
directors,  officers,  or employees  shall  directly,  or indirectly by causing,
assisting or  encouraging  another  party to do so, for their own account or the
account of any other  person  with which they  shall  become  associated  in any
capacity,  or in which they shall have any  ownership  interest,  (a) solicit or
cause  to be  solicited  or  facilitate  any  solicitation  of  any  I-Link  LLC
Representative  or any existing or future Big Planet  Representative to become a
distributor,  representative  or  customer  of  I-Link,  I-Link LLC or any other
party, (b) except as otherwise  provided in this Agreement,  solicit or cause to
be solicited or facilitate any  solicitation  of any Existing  Customer,  Legacy
Customer  or any  current or future Big Planet  Customer to become a customer of
I-Link, I-Link LLC or any other party, or (c) provide any information concerning
such  I-Link  LLC  Representatives,  Big Planet  Representatives,  or Big Planet
Customers,  including  but not  limited to the terms of any  agreements  between
I-Link and such  customers,  to any other person;  provided,  however,  that the
foregoing (i) shall apply only so long as such I-Link LLC  Representative or Big
Planet Representative shall remain an independent  representative of Big Planet,
and only so long as such  Existing  Customer,  Legacy  Customer,  or Big  Planet
Customer  shall  remain a customer  of Big Planet,  and (ii) shall not  prohibit
I-Link or its Subsidiaries,  Affiliates, agents, representatives or distributors
from  performing  general  solicitations  not  targeting  Big Planet  employees,
representatives or customers via general  advertisements and contracting with or
selling  to any  person  who  may  respond  to  such  general  advertising.  All
information concerning Big Planet Customers and Big Planet Representatives shall
be  considered  confidential.  Big Planet  agrees that neither it nor any of its
Subsidiaries or Affiliates, nor any of their respective directors,  officers, or
employees  shall  directly,  or indirectly by causing,  assisting or encouraging
another party to do so, for their own account or the account of any other person
with which they shall become associated in any capacity,  or in which they shall
have any ownership interest,  solicit or cause to be solicited or facilitate any
solicitation  of any  I-Link or I-Link  LLC  employee  (except  I-Link  customer
support/service  personnel)  to become an  employee  of Big Planet or any of its
Subsidiaries or Affiliates;  provided, however, the foregoing shall not prohibit
Big  Planet  or  its   Subsidiaries  or  Affiliates   from  performing   general
solicitations  not targeting  I-Link  employees via general  advertisements  and
hiring any employee who may respond to such general advertising,  or from hiring
any employee who may utilize the services of an  employment  agency that has not
been  retained or a search  instigated  by Big Planet.  The  obligations  of the
Parties  under this  Section  shall  survive for a period of two (2) years after
termination of this Agreement.


                                    Article 7
                                     Payment


         7.1 Payment  Unless  otherwise  expressly  provided in this  Agreement,
I-Link shall invoice Big Planet for those I-Link Products and Services  provided
pursuant to this  Agreement,  and all other amounts payable under this Agreement
in accordance with the prices established pursuant to this Agreement.  Except as
provided herein, Big Planet shall pay I-Link by wire transfer the amount due and
payable within thirty (30) days from the invoice date (the "Due Date").  Payment
of the invoice shall not  constitute  final  acceptance  of the products  and/or




                                       28
<PAGE>


services.  All properly invoiced amounts not paid within thirty (30) days of the
Due Date  shall be  subject  to an  interest  charge at the rate of one  percent
(1.0%) of the late payment per month.

              (a) Big Planet  shall notify  I-Link in writing  within sixty (60)
         days of the Due Date of any  contested  or disputed  amount  concerning
         charges as they appear on the I-Link invoice. Written notification must
         include a description of any credit that Big Planet reasonably believes
         itself  entitled,  and I-Link and Big Planet shall promptly address and
         attempt to resolve the claim within thirty (30) days of the date of Big
         Planet's written notice. If I-Link and Big Planet are unable to resolve
         any such claim, the matter may be submitted to arbitration  pursuant to
         the terms described in Section 8.4 (d).

              (b) Regardless of whether the Parties  resolve the dispute between
         themselves or by arbitration, the following shall apply to the disputed
         funds.  In the event  the  disputed  invoice  is  resolved  in favor of
         I-Link,  then  I-Link  shall  retain the monies  paid  pursuant  to the
         disputed  invoice.  If,  during  the  resolution  of the  matter  it is
         determined  that Big Planet  owes  I-Link  additional  funds,  then Big
         Planet shall pay I-Link said amount plus  interest from the Due Date at
         the rate of one percent  (1.0%) per month on the amount due and payable
         within ten (10) days of  resolution.  In the event that the  dispute is
         resolved in favor of Big Planet,  then I-Link  shall  either  refund or
         credit to Big Planet said amount plus interest from the Due Date at the
         rate of one percent (1.0%) per month on the amount due and payable. If,
         at the  election  I-Link,  said amount plus  interest is to be credited
         against  a future  invoice,  then it shall be  credited  by  I-Link  as
         described in Section 7.2. If, at the election I-Link,  said amount plus
         interest  is to be  refunded,  then  I-Link  shall pay Big Planet  said
         amount  plus  interest  from the Due  Date at the  rate of one  percent
         (1.0%) per month on the amount due and payable  within ten (10) days of
         resolution.

         7.2 Credits.  Any credits due Big Planet as  determined  in section 7.1
shall be  applied  by  I-Link  against  its next  invoice  with the  appropriate
information  shown thereon or attached.  Any credits due Big Planet that are not
applied  against  I-Link's  next  invoice  shall be paid to Big Planet by I-Link
within thirty (30) days after written request from Big Planet. If Big Planet has
not received  such credits  within  thirty (30) days of the date of the request,
then Big Planet may deduct such credits  from any other  amounts owed to I-Link.
In the event (i) there  occurs a failure  or  problem  in the  software/hardware
system (as opposed to the Network)  underlying Enhanced Services that results in
an outage of  Enhanced  Services  service to a Big Planet  Customer in excess of
10.8 hours in any given billing period (exclusive of Network outages  occasioned
by  underlying  carriers  or  providers  of Network  components  to I-Link)  (an
"Enhanced Services  Outage"),  (ii) as a result of such Enhanced Services Outage
Big Planet is required by its own currently existing terms and conditions to its
customers  to offer a credit to such  customer , and (iii) Big Planet shall give
I-Link  prior notice of such credit,  then I-Link shall be  responsible  for the
portion of such credit as shall equal the percentage I-Link's wholesale price to
Big Planet is of Big  Planet's  retail  price to the  customer.  Any such credit
responsibility  shall be deducted from any monthly  service fees invoiced to Big
Planet during which the Enhanced  Services Outage  occurred,  unless disputed by
I-Link, in which case the dispute shall be handled pursuant to the provisions of
Section 7.1 above.




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<PAGE>


         7.3 Legacy Payments.  I-Link shall deduct amounts payable to Big Planet
for  commissions  on the business from Legacy  Customers as described in Section
6.4(c) from amounts  billed to Big Planet for other business as described in the
pass through  charges in Section  4.5(b).  In the event I-Link fails to make any
payments for such commissions or deduct such amounts,  Big Planet shall have the
right to offset such amounts against amounts owing to I-Link.  If I-Link deducts
an amount for amounts billed to Big Planet for other business,  it shall clearly
identify the amount of the deduction.


                                    Article 8
                                 Billing Service


         8.1 Billing and Accounts Receivable Services. For a period of 12 months
following  the  Effective  Time,  unless  otherwise  agreed upon by the Parties,
I-Link  shall  provide  billing  services  ("Billings  Service")  for Big Planet
Enhanced Service Customers according to the standards, terms and conditions, and
service  levels set forth on  Schedule  8.1.  Said  customer  billings  shall be
branded as Big Planet and shall include  appropriate I-Link carrier  designation
(provided  that the Parties  acknowledge  printing  change  requirement of up to
eight weeks for bill image development and setup). As compensation for providing
these Billing Services,  Big Planet shall reimburse I-Link [Amount Redacted] per
customer bill. Any decrease or increase in actual costs after the Effective Time
shall be  passed on to Big  Planet.  Big  Planet  shall be  responsible  for any
additional  one-time  or  recurring  costs  for  inserts,   format  changes  and
modifications,  including but not limited to logo  imaging,  bill stock runs and
other related bill customization. In addition to out-of-pocket costs, Big Planet
shall  reimburse  I-Link for  personnel  costs.  Upon  transfer  of the  billing
function  to Big  Planet,  I-Link  agrees to use its best  efforts to assist Big
Planet  in the  transfer  of the data and  information  related  to the  Billing
Service  to either  Big  Planet  or a third  party as may be  necessary  for the
orderly,  non-disrupted  business  continuation  of each party. In the event Big
Planet shall desire I-Link to assist in collection  efforts and activities,  Big
Planet shall reimburse  I-Link for its costs in performing such services.  These
costs shall include, but not be limited to, personnel costs, external collection
agency fees (one-time and recurring),  fulfillment costs for collection letters,
postage,   customer   cancellation   notification,   and  collection  data  base
maintenance  costs.  Personnel  costs shall be calculated as that  percentage of
I-Link's total, fully-burdened (customary employee benefits and taxes) personnel
costs (for each of the separate  billing and collection  functions)  that equals
the  percentage  of I-Link's  total  customers/users  that Big Planet  Customers
represent,  plus 10%. For an initial  period of six months  I-Link shall provide
Big Planet accounts receivable accounting and processing services, including but
not  limited to  processing  of  payments,  adjustments,  invoices,  late and/or
finance charges,  reactivation fees, aging, bad debt analysis, and other related
activities  necessary  for customer  account  balance  management.  I-Link shall
provide  Big  Planet a monthly  reconciliation  of account  balances.  For these
services Big Planet shall pay to I-Link the sum of [Amount  Redacted] per month.
At the  end of the  initial  six-month  period,  the  parties  shall  be free to
negotiate  any  continuance  of the  accounts  receivable  services.  Big Planet
acknowledges  that I-Link does not offer any  warranties or guarantees as to the
performance of its accounts receivable system, and that Big Planet's sole remedy
under this Agreement in the event of any problems  experienced with the accounts
receivable  services shall be the recovery of actual




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<PAGE>


monetary  damages  limited  to the  aggregate  amount  paid by Big Planet in the
monthly accounts  receivable services fee. In the event of errors or imbalances,
I-Link shall use its best efforts to rectify such issues in a timely manner. Any
modifications  or  enhancements  to the accounts  receivable  system  beyond the
existing functionality of the system that may be requested by Big Planet will be
evaluated by I-Link, and the cost of any such modification will be estimated and
provided  to Big  Planet.  Big  Planet  will  bear  the cost of  developing  and
implementing any such modifications or enhancements.

         8.2      Tax Compliance.
                  --------------

              (a) All  charges  are  exclusive  of federal,  state,  local,  and
         foreign sales, use, excise, utility, gross receipts,  value added taxes
         (VAT),  other similar  tax-like  charges and tax-related  surcharges as
         provided  in  I-Link's  F.C.C.  and state  tariffs,  and other  similar
         tax-like charges levied by any duly constituted authority.

              (b) Big  Planet  shall  provide  I-Link  with all duly  authorized
         exemption  certificates in all  jurisdictions in which they sell I-Link
         Products  and  Services.  Upon  receipt of these  certificates,  I-Link
         agrees to exempt  Big  Planet  from such  taxes if and as  provided  by
         applicable  law,  effective on the date the  exemption  certificate  is
         received  by I-Link.  Big Planet  agrees to  indemnify  I-Link from and
         against any liability arising from any taxing jurisdictions.

              (c)  Taxes  based  on  I-Link's  net  income  shall  be  the  sole
         responsibility  of I-Link;  provided that, if Big Planet is required by
         the laws of any foreign tax  jurisdiction to withhold income or profits
         taxes from any payment, Big Planet shall, within 90 days of the date of
         such   withholding,   provide  to  I-Link  official  tax   certificates
         documenting  remittance of such taxes to the relevant tax  authorities.
         Such tax  certificates  shall be in a form  sufficient  under  the U.S.
         Internal  Revenue Code to document the  qualification of such income or
         profits tax for the foreign tax credit allowable  against I-Link's U.S.
         corporation  income  tax,  and  shall  be  accompanied  by  an  English
         translation.  Upon receipt of such certificates,  I-Link will issue Big
         Planet a billing credit for the amounts represented thereby.

              (d) Big Planet will assume responsibility for city, state, federal
         and  regulatory  tax payments that are required as a result of sales of
         the  Enhanced  Services  and  Enhanced  Service  Devices  to Big Planet
         Enhanced  Services  Customers  (the  "Taxes") . Big Planet shall review
         I-Link's  system and assumptions for billing such taxes to end-users by
         Big Planet and shall agree to  indemnify  and hold  harmless  I-Link in
         regard to the Taxes.  I-Link shall agree to maintain  taxing systems as
         required to be current with the tables provided by Vertex.  I-Link will
         process  tax  bills  to  end-users  in  conjunction  with  the  billing
         activities described in this Agreement. Big Planet shall be responsible
         for all required tax  compliance/reporting  and remittance of the Taxes
         owed to various taxing  jurisdictions,  including  notification  of tax
         changes  to  end-users,  as  well  as  the  expense  to  I-Link  of any
         additional  software  licensing  from Vertex  required to achieve  such
         compliance.  During the period I-Link maintains ownership of the Legacy
         Customers, Big




                                       31
<PAGE>


         Planet  shall pay  I-Link  the sum of  [Amount  Redacted]  per month to
         reimburse  I-Link  for  tax  compliance  with  respect  to  the  Legacy
         Customers.

         8.3 License of Billing Software.  At such time as Big Planet shall take
over the billing  function,  upon ninety (90) days  written  notice,  Big Planet
shall have the right to obtain from I-Link a  non-exclusive,  non-transferrable,
perpetual  license to use I-Link's  current billing software solely for use with
products and services sold through the Big Planet Representative sales force. As
consideration for such license, Big Planet shall pay to I-Link a one-time, fully
paid-up license fee of [Amount  Redacted]  ninety (90) days from the date of the
written notice to license the current billing  software.  Payment of the license
fee  shall  grant Big  Planet a  perpetual  license  to use the  software  until
discontinued  by Big Planet.  I-Link  shall also  deliver to Big Planet with the
software detailed documentation,  including but not limited to, a user's manual,
systems manual,  operating manual,  programming manual,  modification manual and
source code.  Such license  shall be evidenced by a license  agreement  mutually
agreeable to the Parties  containing terms standard to the industry.  Big Planet
shall pay to  I-Link an annual  maintenance  and  upgrade  fee equal to  [Amount
Redacted]  payable each  anniversary  thereafter so long as the software license
agreement shall remain in force.

         8.4      Escrow of Source Code

              (a) Deposit.  Within  fifteen (15) days from the  Effective  Time,
         I-Link shall  deposit a copy of the current  version of the source code
         and relevant documentation ("Source Code") for the Billing Software and
         Order System in escrow with an escrow agent  reasonably  acceptable  to
         both  parties  ("Escrow  Agent").  Escrow  Agent shall be required by a
         separate agreement to contact I-Link at least annually to notify I-Link
         of its continuing  obligation to update the escrow as required  herein.
         This Escrow shall cease to exist (i) in the event Big Planet  ceases to
         use the Billing Software or Order System,  or (ii) upon the termination
         of this  Agreement for any reason other than  termination by Big Planet
         for cause under Section 9.2(a).

              (b)  Warranty  of I-Link to Big  Planet.  I-Link  warrants  to Big
         Planet  that (i) the  material  deposited  with the Escrow  Agent shall
         constitute  the  source  code and all  existing  documentation  for the
         Billing  Software and the Order System;  (ii) the Source Code delivered
         to the Escrow  Agent will be in a form  suitable  for  reproduction  by
         computer  and/or  photocopy  equipment,  and  consists of a full source
         language  statement of the program or programs  comprising  the Billing
         Software  and the Order System and program  maintenance  documentation,
         including  existing  flow charts,  schematics,  and  annotations  which
         comprise available pre-coding detailed design  specifications,  and all
         other  material  necessary  to allow a reasonably  skilled  third-party
         programmer  or analyst to maintain or enhance the Billing  Software and
         Order  System  without the help of any other person or reference to any
         other  material;  and (iii) I-Link will promptly  supplement the Source
         Code delivered hereunder with all revisions, corrections, enhancements,
         or other changes so that the Source Code  constitutes a  human-readable
         program for the current release of the Billing Software and System.




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<PAGE>


         (c) Notice of Default.
             -----------------

              (i)  I-Link  shall be  deemed  to be in  material  default  of its
         responsibilities  to Big Planet if (A)  I-Link is  unable,  at any time
         during the term of this Agreement, to correct any material malfunction,
         defect or  nonconformity  in the Billing Software and Order System that
         prevents such system from functioning  substantially in accordance with
         the applicable specifications,  documentation, performance criteria and
         other  warranties and descriptions  provided in this Agreement,  within
         thirty  (30) days after Big  Planet's  written  notification  to I-Link
         specifying in reasonable  detail in what respects the Billing  Software
         and Order System fails to conform; or (B) I-Link is adjudged insolvent,
         makes a  general  assignment  for the  benefit  of  creditors,  files a
         voluntary petition of bankruptcy, suffers or permits the appointment of
         a  receiver  for  its  business  or  assets,  becomes  subject  to  any
         proceeding  under any bankruptcy or insolvency law, whether domestic or
         foreign,  or has wound up or  liquidated  its business  voluntarily  or
         otherwise  and Big Planet has  compelling  reasons to believe that such
         event(s) will cause I-Link to fail to meet its warranty and maintenance
         obligations in the  foreseeable  future.  Big Planet shall give written
         notice (the  "Notice of Default") to the Escrow Agent of any default by
         I-Link.  The Notice of Default  shall,  at the  minimum  (1) be labeled
         "Notice  of  Default";  (2)  identify  this  Agreement  and the  escrow
         agreement;  (3) specify the nature of the  default;  (4)  identify  the
         Source Code with specificity; and (5) demand the delivery of the Source
         Code to the Big Planet.

              (ii) Upon receipt of the Notice of Default, the Escrow Agent shall
         send a copy thereof to I-Link by certified or registered mail,  postage
         prepaid,  return  receipt  requested.  If I-Link desires to dispute the
         Notice of Default, I-Link shall, within ten (10) days after the receipt
         of the copy of the Notice of Default from the Escrow Agent,  deliver to
         the Escrow Agent a sworn  statement  (the  "Affidavit")  saying that no
         default has occurred, whereupon the provisions of Section 8.4(d) hereof
         will become  applicable.  If the Escrow Agent  receives  the  Affidavit
         within said ten (10) days,  the Escrow  Agent shall send a copy thereof
         to  Big  Planet  by  certified  or  registered  mail,   return  receipt
         requested.  If the Escrow Agent does not receive the  Affidavit  within
         said ten (10) days and Big Planet has not  terminated  this  Agreement,
         the Escrow Agent shall be authorized and directed to deliver the Source
         Code to Big Planet.

         (d) Disputes
             --------

                   (i) In the event that  I-Link  files the  Affidavit  with the
              Escrow  Agent in the manner  and within the time  period set forth
              above,  or if Big Planet  shall fail to agree that this  Agreement
              has been terminated, the Escrow Agent shall not release the Source
              Code  to  either  Party  except  in  accordance  with  (A) a final
              decision of the arbitration panel as hereinafter  provided; or (B)
              receipt of an agreement with




                                       33
<PAGE>


              authorized and notarized signatures of both I-Link and Big Planet,
              authorizing  the  release of the Source Code to one of the Parties
              hereto.

                   (ii)  Disputes  arising  under this Section shall be referred
              immediately  to, and settled by, binding  arbitration as set forth
              in this Section 8.4 (d)(ii).  The arbitration  panel shall consist
              of three  persons.  Each of the Parties  hereto shall  appoint one
              arbitrator and the two arbitrators  thereby appointed shall select
              a third  arbitrator.  The  arbitration  shall be conducted in Salt
              Lake City,  Utah,  in  accordance  with the rules of the  American
              Arbitration Association. The Escrow Agent shall give prompt effect
              to any court having jurisdiction thereof, enforcement or a stay of
              any award rendered by the  arbitrators.  This  Agreement  shall be
              governed by, and  construed in  accordance  with,  the laws of the
              State of Utah.

              (e)  Escrow  Agreement.   The  Parties  shall  execute  an  escrow
         agreement that  incorporates  the terms of this Section and provide for
         other commercially reasonable provisions.


                                    Article 9
                                      Term


         9.1 Term.  The  provisioning  of services  under this  Agreement  shall
become effective at the Effective Time and continue for three (3) years from the
Effective  Time or until such  earlier  date upon which  this  Agreement  may be
terminated in accordance  with the  provisions of this Article 9. This Agreement
shall  automatically  renew for  continuous  one-year  periods (an  "Extension")
unless  I-Link or Big Planet gives the other Party six (6) months prior  written
notice of its intent to terminate this Agreement.  Except as provided in Section
6.2(a) above,  Big Planet shall have no obligation to transfer back to I-Link or
I-Link LLC any of the I-Link LLC  Representatives  or the Existing  Customers or
Legacy Customers following the expiration or termination of this Agreement. Upon
expiration of the initial three year term or termination  of any Extension,  Big
Planet shall have the  non-exclusive  right to market,  distribute  and sell the
Enhanced Services and Enhanced Service Devices,  provided,  however,  that after
expiration  of the initial three year term I-Link may adjust its pricing for the
any Enhanced  Service or Enhanced  Service Device to reflect changes to its cost
structure subject to the provisions of Section 4.7.

         9.2      Termination for Cause.
                  ---------------------

              (a) Big Planet  may  terminate  this  Agreement  by giving  I-Link
         written  notice of such  termination  upon the occurrence of any of the
         following  events:  (i) failure of I-Link to maintain  I-Link's  system
         integrity  and/or  overall  network  quality  sufficient to provide the
         I-Link  Product and  Services  hereunder;  (ii)  failure to  materially
         comply with the Service Level  Agreements  and  requirements  set forth
         herein  or to  provide  within  the  timelines  set  forth  herein  the
         information or data required to be delivered to Big Planet hereunder in
         accordance   with   Section   4.9;   (iii)   any   violation   of   the
         non-solicitation




                                       34
<PAGE>


         provisions of this Agreement; (iv) any other material breach or default
         in any of the material  terms or conditions of this Agreement if I-Link
         has failed to cure such  breach or default  within  thirty (30) days of
         receipt of written  notice of such breach  from Big Planet,  (v) I-Link
         makes  any  assignment  for  the  benefit  of  creditors,  is  adjudged
         insolvent,  (v) any  proceedings are instituted by or against I-Link in
         bankruptcy  or  under  any  insolvency  laws  or  for   reorganization,
         receivership  or  dissolution,  or (vi)  any  assignment  or  attempted
         assignment  of the  Agreement  in  violation  of  Section  15.6 of this
         Agreement;  or (vii) as a result of a Law or Governmental  Order I-Link
         becomes  unable to provide or sell the  Enhanced  Services and Enhanced
         Service  Devices  in one or more of the 48  states  in the  continental
         United States for a period in excess of 30 days.

              (b) I-Link may  terminate by giving Big Planet  written  notice of
         such  termination  upon the occurrence of any of the following  events:
         (i) any breach or default of any payment  obligations under Section 7.1
         if Big Planet  fails to cure such  default  within ten (10) days of the
         date such payment is due; (ii) any other material  breach or default in
         any of the material terms or conditions of this Agreement if Big Planet
         has failed to cure such  breach or default  within  thirty (30) days of
         receipt of written  notice of such breach  from Big  Planet,  (iii) Big
         Planet makes any assignment  for the benefit of creditors,  is adjudged
         insolvent,  (iv)  any  proceedings  are  instituted  by Big  Planet  in
         bankruptcy  or  under  any  insolvency  laws  or  for   reorganization,
         receivership or dissolution, (v) any assignment or attempted assignment
         of the  Agreement in violation  of Section 15.6 of this  Agreement,  or
         (vi) Big Planet  becomes unable by reason of injunction or order by any
         states or  jurisdictions  to market and sell the  Enhanced  Services in
         geographic  areas  representing  more  than  33% of the  United  States
         population for a period in excess of 30 days.

         9.3 Big Planet's Right to Terminate Exclusivity.  If Big Planet, in its
good faith  judgment,  determines  that pricing and/or service levels for I-Link
Products and Services are no longer competitive, then Big Planet may elect to be
a  non-exclusive  distributor  of any  or  all  I-Link  Products  and  Services,
provided, however, that Big Planet has given I-Link six months written notice of
such election and that the date to become a  non-exclusive  distributor is after
the first anniversary date of this Agreement.

         9.4  Termination  Assistance.  I-Link  agrees to make  available to Big
Planet all services  necessary for an orderly  transition of Big Planet Enhanced
Service  Customers  at the  time of  termination  of the  contract,  unless  the
Existing and Legacy  Customers  revert to I-Link under the provisions of Section
6.2(a) above,  in which case Big Planet shall make such services and  assistance
available  to  I-Link.  Such  services  include,  but are not  limited  to:  (i)
providing  all  relevant  and  existing  files in their  existing  format;  (ii)
providing all relevant and existing  intermediate  materials in existing format;
(iii)  providing  all supplies and other  property of Big Planet,  and any other
reasonable data or documentation existing and necessary for an orderly transfer;
providing all existing  information  regarding  changes to I-Link's Products and
Services,  including but not limited to, pricing,  service product quality,  and
service  delivery  process.  Big  Planet  agrees  to  reimburse  I-Link  for any
reasonable out-of -pocket expenditures incurred by I-




                                       35
<PAGE>


Link in connection  with the assistance  provided  hereunder if the Agreement is
terminated by Big Planet other than for cause.

         9.5 Transfer of 800 Numbers. Upon termination all 800 numbers and local
toll free  numbers  in use by Big  PlanetEnhanced  Services  Customers  shall be
assigned to Big Planet and transferred in a manner complying with applicable Law
so that the Big  PlanetEnhanced  Services Customers may continue to use such 800
numbers and local toll free numbers following the termination of this Agreement.
I-Link  agrees  to  cooperate  and to take  such  actions  as are  necessary  to
facilitate such assignment and transfer without any interruption of service. Big
Planet agrees to reimburse I-Link for any reasonable out-of-pocket  expenditures
incurred  by  I-Link  in  connection  with the  foregoing  if the  Agreement  is
terminated by Big Planet other than for cause.

         9.6      Termination Prior to Effective Time.
                  -----------------------------------

         This Agreement may be terminated prior to the Effective Time

              (a) by either  Big  Planet or I-Link if a  material  breach of any
         provision of this  Agreement has been  committed by the other Party and
         such breach has not been waived;

              (b) by Big Planet if any of the  conditions in Section 2.4 has not
         been  satisfied as of February  15,  2000,  or such earlier date as the
         satisfaction  of such  condition is or becomes  impossible  (other than
         through  the  failure  of Big  Planet  to comply  with its  obligations
         hereunder) and such condition has not been waived by Big Planet;

              (c) by I-Link if any of the  conditions  in  Section  2.5 have not
         been  satisfied as of February  15,  2000,  or such earlier date as the
         satisfaction  of such  condition is or becomes  impossible  (other than
         through  the  failure  of  I-Link or I-Link  LLC to comply  with  their
         obligations  under  this  Agreement)  and such  condition  has not been
         waived by I-Link;

              (d) by mutual consent of I-Link and Big Planet; or

              (e) by either Big Planet or I-Link if the  Effective  Time has not
         occurred  prior to February  15, 2000 (other than  through a failure of
         any Party seeking to terminate  this Agreement to fully comply with its
         obligations  under this  Agreement),  or such later date as the Parties
         may mutually agree.


                                   Article 10
                     Technical Support and Customer Support


         10.1 Technical Support for Big Planet. I-Link will maintain a 24-hour a
day, 7 day a week,  including holidays,  on-call technical staff for the purpose
of handling emergency technical  situations.  I-Link will provide to Big Planet,
within  ten (10) days of  execution  of this




                                       36
<PAGE>

Agreement,  a current `escalation  procedure' for handling technical emergencies
reasonably acceptable to Big Planet.

         10.2  Customer  Support.  I-Link shall  maintain  second-line  customer
service call center  operations for all Big Planet  Enhanced  Service  Customers
consisting of support to Big Planet's customer service  operation.  I-Link shall
cooperate with Big Planet to resolve any customer  related  problems  consistent
with the terms of the relevant service level agreements; provided, however, that
I-Link shall not be  authorized to  establish,  modify,  or resolve any customer
related  problems  directly with a Big Planet Enhanced  Service Customer unless,
and only to the extent,  authorized by Big Planet.  Should a Big Planet Enhanced
Service Customer  inadvertently  contact I-Link  directly,  I-Link will politely
direct them to Big Planet for  support.  I-Link  shall  within five (5) business
days of the Execution Date designate a corporate operations manager to represent
I-Link in all of I-Link's contacts or dealings with Big Planet.

         10.3 Training for Big Planet.  I-Link will provide to select members of
Big  Planet  management,  at no cost,  `sales'  and  `customer  care'  training,
including  but not limited to all customer  care and sales manuals and materials
reasonably  necessary to enable such Big Planet management to train its staff to
competently  sell and support I-Link  Products and Services;  provided  however,
that I-Link shall be reimbursed for any directly related out-of-pocket expenses.


                                   Article 11
             Representations and Warranties of I-Link and I-Link LLC


         As a material inducement to Big Planet to enter into this Agreement and
with the  acknowledgement  and  understanding  that Big Planet is relying on the
accuracy of these  representations and warranties in determining the feasibility
of  entering  into this  Agreement,  I-Link and I-Link  LLC hereby  jointly  and
severally represent and warrant as follows:

         11.1 Organization, Authority and Qualification. I-Link is a corporation
duly  organized,  validly  existing and in good  standing  under the laws of the
State of Florida,  and has all necessary  corporate power and authority to enter
into this Agreement,  to carry out its  obligations  hereunder and to consummate
the transactions  contemplated hereby. I-Link LLC is a limited liability company
duly  organized,  validly  existing and in good  standing  under the laws of the
State of Delaware,  and has all necessary power and authority to enter into this
Agreement,  to  carry  out  its  obligations  hereunder  and to  consummate  the
transactions contemplated hereby. Each of I-Link and I-Link LLC is duly licensed
or  qualified  to do business and is in good  standing in each  jurisdiction  in
which the  properties  owned or leased by it or the  operation  of its  business
makes such licensing or qualification  necessary.  The execution and delivery by
I-Link and I-Link LLC of this  Agreement,  the  performance by I-Link and I-Link
LLC of their  obligations  hereunder,  and the  consummation of the transactions
contemplated  hereby have been duly  authorized  by all  necessary  corporate or
limited  liability  company action.  This Agreement has been duly executed by an
authorized  officer of each of I-Link and I-Link LLC, and  constitutes  a legal,
valid and binding  obligation of such party,  enforceable  against such party in
accordance with its terms;




                                       37
<PAGE>


         11.2 No  Conflict.  The  execution,  delivery and  performance  of this
Agreement  by I-Link and I-Link  LLC do not and will not (i)  violate,  conflict
with or result in the  breach of any  provision  of the  charter  or bylaws  (or
similar organizational documents) of I-Link or I-Link LLC, (ii) conflict with or
violate any law, regulation,  statute,  ordinance or other requirement of law of
any  foreign  national,  federal,  state,  municipal  or local  government,  any
governmental  or court order of any  jurisdiction  applicable to I-Link,  I-Link
LLC, any of their respective Subsidiaries,  or the assets properties or business
of I-Link,  I-Link LLC and each of their  Subsidiaries,  or (iii) conflict with,
result in any  breach  of,  constitute  a default,  or  require  any  consent or
approval  (or an event  which with the giving of notice or lapse of time or both
would  become  a  default)  under  any  note,  bond,  mortgage,  deed of  trust,
indenture,  contract,  agreement lease, sublease, license,  sublicense,  permit,
franchise  or  other  instrument  or  agreement,   lease,   sublease,   license,
sublicense,  permit, or other instrument or arrangement to which I-Link,  I-Link
LLC, or any of their  Subsidiaries  are a party relevant to, or which would have
an adverse effect on I-Link's ability to perform, its obligations hereunder.

         11.3 No Litigation. Except as identified on Schedule 11.3, there are no
Actions by or against either I-Link,  I-Link LLC, or any Subsidiary or Affiliate
of either  I-Link or I-Link LLC (or, to the  knowledge  of I-Link or I-Link LLC,
any Affiliate  thereof and relating to the business or  distribution  channel of
I-Link or I-Link LLC or any entity controlled,  directly or indirectly, by them)
or the I-Link  Products or  Services,  or in any way  affecting  the business or
distribution channel of I-Link or I-Link LLC or the I-Link Products or Services,
pending  before  or  threatened  to be  brought  by or before  any  Governmental
Authority other than collection of customer accounts carried out in the ordinary
course of business.

         11.4 Payment of Bonuses.  As of the Execution Date, all commissions and
bonuses payable to the I-Link LLC Representatives,  Steven Campbell and Campbell
Communications  LLC pursuant to the I-Link Sales  Compensation Plan or any other
agreement for sales and revenue  generated  through  January 10, 2000, have been
paid and there are no other monies or  obligations of any kind due and owing the
I-Link LLC Representatives,  Steven D. Campbell or Campbell  Communications LLC,
except for  commissions  due and payable for sales and  revenue  generated  from
January 11, 2000,  through the Effective Time,  which shall be paid by I-Link in
accordance with the provisions of Article 6 hereof.

         11.5 Coverage Area. The Enhanced Services enumerated in Schedule 4.1 is
available in each of the fifty states of the United States and Puerto Rico.

         11.6     Contracts.
                  ---------

              (a)  Schedule  of  Contracts.  Schedule  11.6(a)  contains a true,
         complete  and  correct  list  of  each  of  the  following   contracts,
         agreements and commitments  (including,  without  limitation,  oral and
         informal  arrangements  to  the  extent  necessary  to  conduct  of the
         business) to which I-Link, I-Link LLC or any Subsidiary or Affiliate is
         a party:




                                       38
<PAGE>


                   (i) Each form of contract with any I-Link LLC  Representative
              and copies of all  policies  and  procedures,  sales  compensation
              plans  and any  other  agreement  or  document  setting  forth  or
              establishing  the rights and obligations of I-Link LLC, I-Link and
              the I-Link LLC Representatives or in any way provides any benefits
              to any I-Link LLC Representative.

                   (ii) Each form of contract,  agreement or commitment with any
              Existing  or  Legacy  Customer  of  I-Link,   I-Link  LLC  or  any
              Subsidiary or Affiliate  that is being  assigned or shifted to Big
              Planet  following the Effective Time pursuant to the terms of this
              Agreement.

                   (iii) Each contract related to the I-Link Costs.

              (b) No Other Contracts.  Except as set forth in Schedule  11.6(a),
         there is no contract, agreement or other commitment granting any I-Link
         LLC  Representative  or any  Existing or Legacy  Customer any rights or
         benefits,   or  under  which  I-Link,   I-Link  LLC  or  any  of  their
         Subsidiaries  or Affiliates may have any obligation or liability to any
         I-Link LLC Representative or Existing or Legacy Customer.

              (c)  Assignability.  Except  as  otherwise  provided  in  Schedule
         11.6(a),  each of the I-Link  LLC  Representative  Agreements  and each
         customer agreement may be assigned to Big Planet without the consent of
         the I-Link LLC  Representative  or Existing or Legacy  Customer  and in
         connection  with such  assignment,  no  I-Link  LLC  Representative  or
         Existing  or  Legacy  Customer  shall  be  entitled  to any  additional
         compensation,  fee or other payment or have any cause of action against
         I-Link, I-Link LLC or Big Planet.

              (d) Amendment of I-Link Sales  Compensation Plan. The I-Link Sales
         Compensation  Plan may be amended at  anytime by I-Link  LLC,  or their
         assignee,   Big   Planet,   without  the  consent  of  any  I-Link  LLC
         Representative,   and  upon   any  such   amendment   no   I-Link   LLC
         Representative   shall   have  any  rights   under  the  I-Link   Sales
         Compensation Plan as it existed prior to such amendment, other than for
         the payment of commissions on sales generated  through the date of such
         amendment.  Each I-Link LLC Representative  shall be bound by the terms
         of any such  amendment  and shall  not have,  or be  entitled  to,  any
         rights,  claims,  and  causes of action as a result of such  amendment.
         Neither I-Link,  I-Link LLC nor any of their Subsidiaries or Affiliates
         has made any  representations  to any I-Link LLC  Representative or any
         Existing  Customer  or  Legacy  Customer   concerning  any  promise  or
         commitment  (i) not to amend or change  the I-Link  Sales  Compensation
         Plan,  the policies and  procedures,  the  customer  contracts,  or the
         I-Link  Representative  Agreements,  (ii) to make any  payment  or make
         exceptions  with respect to any amendment,  or (iii) to keep intact any
         portion or term of the foregoing.

              (e) Campbell  Agreement.  On or before the Effective Time, any and
         all rights of Steven D. Campbell and/or Campbell  Communications LLC to
         market any I-Link




                                       39
<PAGE>


         Products and Services has been  terminated and any such  agreement,  if
         any, is of no further force or effect.

              (f) Independent  Contractors.  All I-Link LLC Representatives have
         represented  and agreed that they are  independent  contractors  in the
         written  agreements  they have with  I-Link  LLC,  and  I-Link  LLC has
         consistently treated them as such.

         11.7     Product and Services.
                  --------------------

              (a) Description of Products.  Schedule  11.7(a) contains a correct
         and  accurate  summary  of  information  provided  by I-Link of certain
         I-Link  Products  and Services  that are  currently  being  provided to
         I-Link  customers  including:  (i)  a  partial  historical  review  and
         projected  forecast of total and percentage  revenue derived from those
         certain product and services;  (ii) the average breakage costs for full
         minute  rounding and Single Leg Calls and Double Legs Calls;  and (iii)
         other key  information  that Big Planet has relied upon in  formulating
         proforma financial statements for the I-Link Products and Services.

              (b)  Functionality  of I-Link  Products and  Services.  All of the
         I-Link  Products and Services  described in Schedule  11.7(b) are ready
         for  market  and  will  perform   functionally   as  described  in  the
         documentation  attached to Schedule  11.7(b) and any and all  marketing
         literature.  The user  documentation  furnished by I-Link is compatible
         with the I-Link Products and Services.

              (c) Customer  Complaints.  I-Link has made available for review by
         Big Planet any and all complaints from Existing or Legacy  Customers or
         I-Link LLC  Representatives  concerning I-Link,  I-Link LLC, the I-Link
         Products and Services, or the I-Link LLC Representatives.

              (d) Pre-Existing Agreements. As of the Effective Time, none of the
         Pre-Existing  Agreements  provide  for  billing  increments  less  than
         [Number Redacted] seconds,  or pricing for single-leg calls, and I-Link
         has not granted any specific  affirmative  right under the Pre-Existing
         Agreements to market to or through the Network Marketing Channel.

         11.8  Customer  Support.  Schedule  11.8 sets  forth and  complete  and
accurate summary  concerning the customer support and service functions provided
by I-Link,  I-Link LLC or their  Subsidiaries  or  Affiliates  including:  (i) a
breakdown  of the  different  types of  support  and  service  functions  (i.e.,
billing/collection,  customer  billing  support)  and the  number  of  full-time
equivalent employees engaged in such service function and the average salary for
such  employees;  and (ii) a description  of any outside  vendors or consultants
providing  any such services and the average cost per month  thereof,  including
any and all  agreements  for services in connection  with billing and compliance
with regulatory and tax requirements.

         11.9  Receivables.  The  Accounts  Receivable,  net of the  [Percentage
Redacted]  allowance for disputes and bad debt represent or will represent valid
obligations  arising from



                                       40
<PAGE>


sales  actually made or services  actually  performed in the ordinary  course of
business.  All of the Accounts  Receivable are owned entirely by I-Link free and
clear from any  Encumbrance.  All of the Accounts  Receivable  will be as of the
Effective Time current and collectible  net of the respective  reserves shown on
the balance sheet or accounting records of I-Link.

         11.10  Compliance  with Laws.  Except as disclosed  on Schedule  11.10,
I-Link and its  Subsidiaries  and  Affiliates  have  conducted  and  continue to
conduct their business in compliance with all Laws and Governmental  Orders, and
neither  I-Link  nor  any of  its  Subsidiaries  or  Affiliates  is in  material
violation of any Law or Governmental  Order,  and no action,  suit,  proceeding,
hearing,  investigation,  charge,  complaint,  claim, demand, or notice has been
filed or commenced against any of them alleging any failure so to comply. Except
as disclosed in Schedule 11.10,  I-Link has obtained and currently possesses all
material licenses, permits, certificates, authorities and approvals necessary to
operate its business as currently conducted including,  without limitation,  all
required domestic and international  telecommunications  and electronic commerce
licenses, permits, certificates, approvals and authorities.

         11.11    Assets/Intellectual Property.

              (a)  Title to  Properties.  I-Link  owns,  leases or has the legal
         right to use all of the properties and assets forming a part of or used
         or  held  for use in  connection  with,  necessary  for,  or  otherwise
         material to the conduct of the business conducted or operated by I-Link
         or to be provided  hereunder,  and with respect to any contract rights,
         is a party  to and  enjoys  the  rights  to the  benefits  of all  such
         contracts, agreements and other arrangements belonging to or used, held
         for use or intended to be used by I-Link or necessary for, or otherwise
         material to the  conduct of the  business  or the I-Link  Services  and
         Products to be provided hereunder.

              (b) Intellectual  Property.  All copyrights,  trademarks,  service
         marks, trade names,  patents,  trade secrets and other intellectual and
         proprietary  rights necessary to conduct I-Link's business as presently
         operated and the I-Link Products and Services to be provided hereunder,
         including,  without limitation,  all intellectual and other proprietary
         rights to its products,  services and ordering and billing systems,  is
         owned by  I-Link,  properly  licensed  by  I-Link  pursuant  to a valid
         license or in the public domain, and no such license will expire during
         the  term  of this  Agreement  or is of  such a  nature  that it can be
         readily  obtained from another source.  Neither I-Link,  I-Link LLC nor
         any  of  their  Subsidiaries  or  Affiliates  is  infringing  upon  the
         intellectual and proprietary  rights of any other party, and, except as
         identified  on  Schedule  11.11(b),  there is no claim or action by any
         person, pending or threatened, alleging any such infringement. The core
         technology used to provide the I-Link Products and Services  offered by
         I-Link is proprietary  to I-Link,  and no other person has the right to
         use such technology.

              (c) No  Encumberances.  All of the property and assets,  including
         the intellectual  property,  necessary to conduct I-Link's  business is
         owned or validly  licensed by I-Link free and clear of any Encumbrances
         except as otherwise set forth on Schedule 11.11 (c).




                                       41
<PAGE>

         11.12 Network  Capacity.  I-Link's  Network  facilities  currently have
sufficient  capacity to handle the traffic  currently  generated by the Existing
and  Legacy  Customers  plus all other  existing  traffic  from  other  existing
customers.  I-Link's  e-mail  and  Internet  access  is  sufficient  to meet the
existing  requirements of the Existing and Legacy  Customers and currently meets
the  communication and Web requirements of the I-Link LLC  Representative  sales
force.

         11.13 Year 2000. All I-Link  Products and Services  provided by I-Link,
including   without   limitation,   any   and   all   enhancements,    upgrades,
customizations,  modifications,  maintenance  and alike,  deliverable  by I-Link
hereunder,  containing  or  calling on a calendar  function  including,  without
limitation,  any function indexed to the CPU clock,  and any function  providing
specific  dates or days,  or  calculating  spans of dates or days shall  record,
store, process,  provide and, where appropriate,  insert true and accurate dates
and calculations for dates and spans including and following January 1, 2000.

         11.14 Full  Disclosure.  Neither  I-Link nor I-Link LLC is aware of any
facts which pertain specifically to them, any Subsidiary or any Affiliate, their
business,  the Enhanced  Services and Enhanced Service  Devices,  the I-Link LLC
Representatives  or any other matter  affecting  them which could  reasonably be
expected to have a material  adverse  affect on (i) the ability of Big Planet to
provide the products or services or to maintain the Existing or Legacy Customers
or I-Link LLC Representatives,  (ii) the I-Link LLC  Representatives,  (iii) the
Existing Customers being transferred to Big Planet or the Legacy Customers, (iv)
the business of I-Link and I-Link LLC or its ability to provide the services and
products   hereunder  at  the  service   levels   contemplated   hereunder.   No
representation  or warranty of I-Link or I-Link LLC set forth in this Agreement,
nor any written  statement  or  certificate  furnished or to be furnished to Big
Planet  contains or will contain any untrue  statement of fact,  or omit or will
omit to state a material fact necessary to make the statements  contained herein
or therein,  taken as whole and light of the circumstances under which they were
made, not misleading.

         11.15  Existing  Customers.  I-Link has the full and  complete and sole
authority to assign and transfer  such Existing  Customers and Legacy  Customers
together  with any and all  accounts  receivable  associated  therewith  and any
revenue stream free and clear of any Encumbrance.

         11.16 I-Link LLC  Representatives.  As of the Execution Date and to the
best of  I-Link's  knowledge  based upon a full review of its records and files,
the number of I-Link LLC Representatives  currently receiving  commission checks
was approximately [Amount Redacted].  Except for the general state of unrest and
uncertainty  among  the  I-Link  LLC  Representatives   occasioned  by  I-Link's
discussions  with Big Planet as publicly  announced,  I-Link is not aware of any
material adverse change in the number of active I-Link LLC Representatives since
that date set forth above,  nor is it aware of any facts or  circumstances  that
would result in a material  adverse  change in the number of such active  I-Link
LLC  Representatives  aside from the general unrest and  uncertainty  referenced
above.

         11.17  Subsidiaries.  Schedule  11.17 sets forth a true,  complete  and
accurate list of each Subsidiary and Affiliate of I-Link and I-Link LLC.




                                       42
<PAGE>


         11.18 Financial Statements. Since the date of the most recent financial
statements of I-Link filed with the Securities Exchange  Commission,  there have
been no  material  adverse  change in the  financial  condition  or  results  of
operations of I-Link.


                                   Article 12
                  Representations and Warranties of Big Planet


         As a material  inducement  to I-Link to enter into this  Agreement  and
with the  acknowledgement  and  understanding  that  I-Link  is  relying  on the
accuracy of these  representations and warranties in determining the feasibility
of entering into this  Agreement,  Big Planet hereby  represents and warrants as
follows:

         12.1  Organization,  Authority  and  Qualification.  Big  Planet  is  a
corporation duly organized, validly existing and in good standing under the laws
of the Delaware,  and has all necessary  corporate  power and authority to enter
into this Agreement,  to carry out its  obligations  hereunder and to consummate
the transactions  contemplated  hereby. Big Planet is duly licensed or qualified
to do  business  and is in good  standing  in each  jurisdiction  in  which  the
properties  owned or leased by it or the  operation of its  business  makes such
licensing or qualification  necessary.  The execution and delivery by Big Planet
of this Agreement,  the performance by Big Planet of its obligations  hereunder,
and the  consummation  of the  transactions  contemplated  hereby have been duly
authorized  by all  necessary  corporate  action.  This  Agreement has been duly
executed by an authorized  officer of Big Planet, and constitutes a legal, valid
and  binding  obligation  of Big  Planet,  enforceable  against  such  party  in
accordance with its terms{;}[.]

         12.2 No  Conflict.  The  execution,  delivery and  performance  of this
Agreement by Big Planet do not and will not (i) violate, conflict with or result
in  the  breach  of  any   provision  of  the  charter  or  bylaws  (or  similar
organizational  documents) of Big Planet, (ii) conflict with or violate any law,
regulation,  statute,  ordinance  or  other  requirement  of law of any  foreign
national,  federal, state, municipal or local government, or any governmental or
court order of any jurisdiction  applicable to Big Planet, its Affiliates or its
assets properties or business,  including without  limitation to the business to
be performed  under this  Agreement  and the business to be  transferred  to Big
Planet  hereunder in such a manner which would have a material adverse affect on
its  business  or  assets,  or (iii)  conflict  with,  result in any  breach of,
constitute a default, or require any consent or approval (or an event which with
the giving of notice or lapse of time or both would become a default)  under any
note,  bond,  mortgage,  deed of trust,  indenture,  contract,  agreement lease,
sublease,  license,  sublicense,   permit,  franchise  or  other  instrument  or
agreement, lease, sublease, license, sublicense,  permit, or other instrument or
arrangement  to which Big Planet or any of its  Affiliates is a party that would
materially affect Big Planet's ability to perform under this Agreement.

         12.3 No Litigation. Except as identified on Schedule 12.3, there are no
Actions  by or  against  either  Big  Planet or  Affiliate  of it which  poses a
material  adverse threat to the business or  distribution  channel of Big Planet
pending before or threatened to brought by or before any Governmental Authority.




                                       43
<PAGE>


         12.4  Compliance  with Laws.  Except as disclosed on Schedule 12.4, Big
Planet and its  Subsidiaries  and  Affiliates  have  conducted  and  continue to
conduct their business in compliance with all Laws and Governmental  Orders, and
neither  Big Planet nor any of its  Subsidiaries  or  Affiliates  is in material
violation of any Law or Governmental  Order,  and no action,  suit,  proceeding,
hearing,  investigation,  charge,  complaint,  claim, demand, or notice has been
filed or commenced against any of them alleging any failure so to comply. Except
as disclosed in Schedule 12.4,  Big Planet has obtained and currently  possesses
all  material  licenses,  permits,   certificates,   authorities  and  approvals
necessary  to operate its  business as currently  conducted  including,  without
limitation,  all required  domestic  and  international  telecommunications  and
electronic commerce licenses, permits, certificates, approvals and authorities.

         12.5     Assets/Intellectual Property.

              (a) Title to Properties.  Big Planet owns, leases or has the legal
         right to use all of the  properties and assets that are material to the
         conduct of the  business  conducted  or operated by Big Planet or to be
         provided hereunder, and with respect to any contract rights, is a party
         to and  enjoys  the  rights  to the  benefits  of all  such  contracts,
         agreements  and  other  arrangements  material  to the  conduct  of its
         business.

              (b) Intellectual  Property.  All copyrights,  trademarks,  service
         marks, trade names,  patents,  trade secrets and other intellectual and
         proprietary  rights  material to Big  Planet's  business  as  presently
         conducted is owned by Big Planet, properly licensed by Big Planet or in
         the public domain. Neither Big Planet nor Affiliates is infringing upon
         the copyrights of any third party which could reasonably be expected to
         have a material adverse affect on the business of Big Planet. As of the
         Execution  Date and the Effective  Time Big Planet has not received any
         notice or claim from any third party  alleging that any of its property
         infringes any copyrights of such third party.

         12.6 Full  Disclosure.  Big  Planet  is not  aware of any  facts  which
pertain  specifically to it, any Subsidiary or any Affiliate,  their business or
any other matter  affecting  them which could  reasonably  be expected to have a
material  adverse affect on (i) the ability of Big Planet to market the Products
and  Services or to maintain  the  Existing  or Legacy  Customers  or I-Link LLC
Representatives,  (ii) either the Big Planet  Representatives  or the I-Link LLC
Representatives  after the Effective  Time,  (iii) the Existing  Customers being
transferred  to Big Planet or the Legacy  Customers,  (iv) the  business  of Big
Planet or its  ability  to  perform  its  obligations  under the  Agreement.  No
representation  or warranty of Big Planet set forth in this  Agreement,  nor any
written  statement  or  certificate  furnished  or to be  furnished to I-Link or
I-Link LLC  contains or will contain any untrue  statement  of fact,  or omit or
will omit to state a material fact  necessary to make the  statements  contained
herein or  therein,  taken as whole and light of the  circumstances  under which
they were made, not misleading.

         12.7     [Deleted]




                                       44
<PAGE>


         12.8 Big Planet Independent  Representatives.  As of the Execution Date
and to the  best of Big  Planet's  knowledge  based  upon a full  review  of its
records  and files,  the total  number of Big Planet  Representatives  currently
receiving  commission checks is approximately  [Number Redacted].  Of that total
number all are located in the United  States with the remaining  number  located
outside of the United  States . Big Planet is not aware of any material  adverse
change in the number of active Big  Planet  Representatives  since that date set
forth above, nor is it aware of any facts or circumstances  that would result in
a  material   adverse   change  in  the   number  of  such   active  Big  Planet
Representatives.

         12.9 Subsidiaries.  Big Planet has no Subsidiaries.
              ------------

         12.10 Year 2000. Big Planet's  network relating to the sale of I-Link's
Products and Services  containing or calling on a calendar  function  including,
without  limitation,  any  function  indexed to the CPU clock,  and any function
providing  specific dates or days, or  calculating  spans of dates or days shall
record, store, process, provide and, where appropriate, insert true and accurate
dates and  calculations  for dates and spans including and following  January 1,
2000.


                                   Article 13
                                 Indemnification


         13.1 Big Planet General Indemnity.  Subject to Section 15.9, Big Planet
shall  defend,  indemnify  and  hold  I-Link,  I-Link  LLC  and  each  of  their
Subsidiaries and Affiliates, and each of their respective directors,  employees,
stockholders  and agents and  affiliates  harmless  from and against any and all
liabilities,  losses,  damages,  claims,  costs expenses,  interest,  awards and
judgments  (including,  but not  limited  to,  costs  and  attorneys'  fees  but
excluding any amounts  recovered by an  indemnified  party from any  third-party
insurer for such liability), arising out of , resulting from or relating to:

              (a) Any  breach  of any  representation  or  warranty  made by Big
         Planet under this Agreement;

              (b) Any breach of any covenant,  agreement or other  provision set
         forth in this  Agreement  by Big Planet or any  schedule  or  agreement
         entered into pursuant to this Agreement; and

              (c) Any  claims or  actions  for  commissions  to the  I-Link  LLC
         Representatives  arising from sales of I-Link  Products and Services by
         Big Planet after the Effective  Time and any other  liability or claims
         of any  I-Link  LLC  Representative  arising  under  the  I-Link  Sales
         Compensation  Plan,  following  its amendment to become part of the Big
         Planet  Compensation Plan, with respect obligations of Big Planet to be
         performed  following the Effective Time including,  without limitation,
         any commissions  payable by Big Planet  thereunder that relate to sales
         occurring after the Effective Time,  provided,  however,  that (i) this
         right of indemnification  does not relieve I-Link of its obligations to
         pay Big Planet




                                       45
<PAGE>


         commissions on the Legacy  customers as more fully described in Section
         6.4;  and (ii) the  right to  indemnification  shall  not  apply to any
         claims that relate to events,  actions or omissions  occurring prior to
         the Effective Time.

              (d) any claims or actions  by I-Link  LLC  Representatives  or any
         Existing Customers or Legacy Customers that relate to conduct,  actions
         or omissions by Big Planet,  its Subsidiaries or Affiliates,  or any of
         their respective officers, directors, employees,  stockholders, agents,
         representatives  or  contractors  after the Effective  Time;  provided,
         however,  such indemnification shall not apply to any claims or actions
         resulting from the  transactions  contemplated  hereby or any change in
         the  I-Link  Compensation  Plan,  policy and  procedures  or I-Link LLC
         Representative  Agreements,  customer agreements in connection with the
         transition  of such  customers  and I-Link LLC  Representatives  to Big
         Planet.

              (e) Any and all  third  party or  Governmental  Authority  Actions
         related to actions of the I-Link LLC  Representatives  occurring  after
         the Effective Time including,  without  limitation any violation of any
         applicable  Laws,  unless any such action  arises out of the I-Link LLC
         Representatives'  relationship  with I-Link and I-Link LLC prior to the
         Effective   Time  or  the  acts  or   omissions   of  such  I-Link  LLC
         Representatives occurring prior to the Effective Time; or

              (f)  Any   failure  of  Big  Planet  or  any  of  its   respective
         Subsidiaries  or  Affiliates,  to  fully  comply  with  all  regulatory
         requirements  in connection  with the  performance  of its  obligations
         under this Agreement.

         13.2 I-Link and I-Link LLC General Indemnity.  Subject to Section 15.9,
I-Link and I-Link LLC shall jointly and severally defend, indemnify and hold Big
Planet and each of its Subsidiaries and Affiliates, and each of their respective
directors,  employees,  stockholders,  agents and  affiliates  harmless from and
against any and all  liabilities,  losses,  damages,  claims,  costs,  expenses,
interest,  awards  and  judgments  (including,  but not  limited  to,  costs and
attorneys' fees but excluding any amounts recovered by an indemnified party from
any third-party  insurer for such liability),  arising out of, resulting from or
relating to:

              (a) Any breach of any representation or warranty made by I-Link or
         I-Link LLC under this Agreement;

              (b) Any breach of any covenant,  agreement or other  provision set
         forth in this  Agreement  by I-Link or I-Link  LLC or any  schedule  or
         agreement  entered into pursuant to this  Agreement,  including but not
         limited to any and all service  level  agreements  (and  including  any
         deemed breach pursuant to Section 15.1);

              (c) Any  claims or  actions  for  commissions  to the  I-Link  LLC
         Representatives  arising  from sales of I-Link  Products  and  Services
         prior to the  Effective  Time and any other  liability or claims of any
         I-Link LLC Representative arising under the I-Link Sales




                                       46
<PAGE>


         Compensation Plan, including,  without limitation, any commissions paid
         by Big Planet that  relate to sales  occurring  prior to the  Effective
         Time;

              (d) Any claims or actions by I-Link LLC Representatives  based on,
         related  to, or  arising  from the  transactions  contemplated  by this
         Agreement  including any claims or actions or any liability  resulting,
         related to or arising from the changes to the existing I-Link LLC Sales
         Compensation Plan, the existing I-Link LLC  Representative  Agreements,
         or the existing policies and procedures made by Big Planet or I-Link or
         I-Link LLC in  connection  with or  following  the  transaction  or the
         assignment by I-Link LLC of the I-Link LLC Representative Agreements to
         Big Planet;

              (e) Any claims or actions  by I-Link  LLC  Representatives  or any
         Existing Customers or Legacy Customers that relate to conduct,  actions
         or omissions by I-Link,  I-Link LLC, their  Subsidiaries or Affiliates,
         or  any   of   their   respective   officers,   directors,   employees,
         stockholders,  agents,  representatives  or  contractors  prior  to the
         Effective Time;

              (f)  Any  and  all  actions  of  the  I-Link  LLC  Representatives
         occurring prior to the Effective Time including, without limitation any
         violation of any applicable Laws;

              (g)  Any  failure  of  I-Link  or  I-Link  LLC,  or any  of  their
         respective  Subsidiaries  or  Affiliates,  to  fully  comply  with  all
         regulatory  requirements  in  connection  with the I-Link  Products and
         Services to be provided hereunder; or

              (h) Any  infringement  or alleged or claimed  infringement  by the
         products,   services  or  and  other  intellectual   property  provided
         hereunder, including any software, of any patent, copyright, trademark,
         trade secrets or other proprietary right of any third party; or

              (i) Any claim,  action,  damages,  expenses or other  liabilities,
         including  attorney's fees,  arising out of I-Link's,  I-Link LLC's, or
         any of their  respective  Subsidiary's or Affiliate's,  or any of their
         respective officer's, director's, employees',  stockholder's,  agent's,
         representative's     or     contractor's,     acts,     omissions    or
         misrepresentations, prior to the Effective Time, regardless of the form
         of that action.

         13.3  I-Link  Patent and other  Proprietary  Rights  Indemnity.  I-Link
warrants that the I-Link  Products and Services and/or Marks furnished by I-Link
will not  infringe  upon or violate  any  patent,  copyright,  trademark,  trade
secret,  or any other  proprietary right of any third party. In the event of any
claim by a third  party  against  Big Planet  asserting  or  involving a patent,
copyright,  trademark, trade secret, or other proprietary rights violation which
concerns any products or services and/or Marks provided to Big Planet hereunder,
I-Link and I-Link will defend,  at its expense,  and will indemnify and hold the
Big  Planet  indemnified  parties  harmless  with  respect  to  such  action  in
accordance  with this Article 13. In the event an  injunction  or order shall be
obtained  against Big Planet's  use of any products or services  and/or Marks by
reason of the  allegations,  or, if in Big  Planet's  opinion,  the  products or
services and/or Marks are




                                       47
<PAGE>


likely to become the subject of a claim of  infringement or violation of patent,
copyright, trademark, trade secret, or other proprietary right of a third party,
I-Link will, without in any way limiting the foregoing,  and at its expense: (a)
Procure  for Big Planet the right to  continue  using the  products  or services
and/or Marks,  or (b) Replace or modify the products or services and/or Marks so
that it becomes  non-infringing but only if the modification or replacement does
not  adversely  affect the  specifications  for the products or services  and/or
Marks or its use by Big  Planet.  In the event  the  foregoing  options  are not
available  then I-Link shall be liable for its  inability to provide such I-Link
Products and Services as breach of this Agreement.  In no event shall Big Planet
be liable to I-Link  for any  charges  after the date that Big  Planet no longer
uses the  products  or  services  and/or  Marks  because  of actual  or  claimed
infringement.

         13.4  I-Link  Equipment  Indemnity.  I-Link  shall  indemnify  and hold
harmless Big Planet, its agents,  contractors and employees from and against any
and all  claims,  liability,  damage,  loss,  or expense  (including  reasonable
attorney's fees) including  injury or death to persons,  or damages to property,
both real and  personal,  which may arise out of: (a) the  presence  of I-Link's
equipment,  at any location;  (b) the  installation,  operation  maintenance  or
removal of I-Link's  equipment  from any  location;  and (c) the  negligence  or
willful misconduct of I-Link, its agents, employees or contractors. I-Link shall
pay all damages,  costs,  fees and other  charges  incurred by Big Planet in any
such  third-party  action which are attributable to the  aforementioned  issues.
Furthermore,  I-Link shall have the  exclusive  right to defend,  countersue  or
settle any of the foregoing actions and to collect all damages,  costs, fees and
other charges awarded from such action.  Big Planet shall provide to I-Link,  at
I-Link's expense all information and assistance  reasonably  requested by I-Link
to settle, defend or being a countersuit in conjunction with the foregoing third
party  actions.  Big Planet shall  immediately  inform  I-Link of any such third
party action upon learning of such action.

         13.5 Big Planet  Equipment  Indemnity.  Big Planet shall  indemnify and
hold harmless I-Link, its agents, contractors and employees from and against any
and all  claims,  liability,  damage,  loss,  or expense  (including  reasonable
attorney's fees) including  injury or death to persons,  or damages to property,
both real and personal, which may arise out of: (a) the presence of Big Planet's
equipment,  at any location;  (b) the  installation,  operation  maintenance  or
removal of Big Planet's  equipment from any location;  and (c) the negligence or
willful  misconduct of Big Planet,  its agents,  employees or  contractors.  Big
Planet shall pay all damages,  costs,  fees and other charges incurred by I-Link
in any such  third-party  action which are  attributable  to the  aforementioned
issues.  Furthermore,  Big  Planet  shall  have the  exclusive  right to defend,
countersue  or settle any of the  foregoing  actions and to collect all damages,
costs, fees and other charges awarded from such action.  I-Link shall provide to
Big Planet,  at Big Planet's  expense all information and assistance  reasonably
requested by Big Planet to settle,  defend or being a countersuit in conjunction
with the foregoing  third party  actions.  I-Link shall  immediately  inform Big
Planet of any such third party action upon learning of such action.

         13.6     Notice; Conflict; Assumption of Defense.
                  ---------------------------------------

              (a)  Notice  of  Claims.  A  party  entitled  to   indemnification
         hereunder (the  "Indemnified  Party") shall promptly  notify in writing
         the party obligated to provide such




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<PAGE>


         indemnification  (the  "Indemnifying  Party")  of any  matter  which an
         Indemnified  Party has  determined  has  given or could  give rise to a
         right  of  indemnification  under  this  Agreement;  provided  that any
         failure by the Indemnified  Party to give such notice shall not relieve
         the Indemnifying Party from the obligation to indemnify the Indemnified
         Party except to the extent actually prejudiced thereby.

              (b) Third Party Claims.  The obligations of an Indemnifying  Party
         with  respect  to claims for  indemnification  arising  from  claims or
         actions by third parties (the "Third Party  Claims")  shall be governed
         by and subject the following  additional  terms and  conditions:  if an
         Indemnified  Party shall receive  notice of any Third Party Claim,  the
         Indemnified  Party  shall give the  Indemnifying  Party  notice of such
         Third Party Claim within 30 calendar days of the receipt of such notice
         by the Indemnified Party;  provided,  however,  failure to provide such
         notice  shall  not  release  the  Indemnifying  Party  from  any of its
         obligations under this Article 13 except to the extent the Indemnifying
         Party is materially  prejudiced by such  failure.  If the  Indemnifying
         Party   acknowledges   in  writing  its  obligation  to  indemnify  the
         Indemnified  Party hereunder against any liability that may arise under
         such Third Party  Claim,  the  Indemnifying  Party shall be entitled to
         assume  and  control  the  defense  thereof at their  expense  and with
         counsel  selected by the  Indemnifying  Party (which  counsel  shall be
         reasonably  satisfactory  to the  Indemnified  Party) provided that the
         Indemnifying  Party  gives  written  notice of its  intention  to do so
         within  five  calendar  days  after  receipt  of the  notice  from  the
         Indemnified  Party. After written notice from the Indemnifying Party to
         the  Indemnified  Party of its election to assume the defense  thereof,
         the  Indemnifying  Party  will not be liable to the  Indemnified  Party
         hereunder for any legal or other expenses  subsequently incurred by the
         Indemnified  Party in  connection  with the defense  thereof other than
         reasonable costs of investigation  and such other expenses as have been
         approved in  advance;  provided,  however,  that (i) if counsel for the
         Indemnified  Party  determines  in good  faith that there is a conflict
         that requires separate  representation  for the Indemnifying  Party and
         the Indemnified  Party, or (ii) the Indemnifying  Party fails to assume
         or proceed in a timely and  reasonable  manner with the defense of such
         action  or fails  to  employ  counsel  reasonably  satisfactory  to the
         Indemnified  Party in any such  action,  then in either  such event the
         Indemnified  Party shall be entitled to select its own counsel  and, if
         necessary, local counsel of its own choice to represent the Indemnified
         Party.  If  the  Indemnified  Party  makes  such  election,   then  the
         Indemnifying  Party shall not, or no longer,  be entitled to assume the
         defense  thereof  on  behalf  of  such   Indemnified   Party  and  such
         Indemnified  Party  shall be  entitled  to  indemnification  under this
         Article 13 (including, without limitation, reasonable fees and expenses
         of such counsel) to the extent  provided in this  Indemnity  provision.
         Such  counsel  shall,  to  the  fullest  extent   consistent  with  its
         professional  responsibilities,  cooperate with the Indemnifying  Party
         and any counsel designated by the Indemnifying Party. Nothing contained
         herein shall preclude the Indemnified  Party, at its own expense,  from
         retaining  its own counsel to represent  the  Indemnified  Party in any
         action  with  respect  to  which  indemnity  may  be  sought  from  the
         Indemnifying Party hereunder and for which the Indemnified Party is not
         entitled to engage its own  counsel at the expense of the  Indemnifying
         Party as provided for hereunder.  If the Indemnifying Party has assumed
         the defense and is proceeding with the defense in a timely manner, then
         the Indemnifying




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<PAGE>


         Party shall not be liable under this Agreement for any settlement  made
         by an  Indemnified  Party  without  Indemnifying  Party's prior written
         consent, which shall not be unreasonably withheld, and the Indemnifying
         Party agrees to indemnify and hold harmless the Indemnified  Party from
         and against any loss or  liability by reason of the  settlement  of any
         claim or  action  with  the  consent  of the  Indemnifying  Party.  The
         Indemnifying  Party  shall not settle any such claim or action  without
         prior  written  consent of the  Indemnified  Party,  which shall not be
         unreasonably withheld.

         13.7  Payment of Claims;  Enforcement.  The  Indemnifying  Party  shall
promptly  pay to the  Indemnified  Party  any  amounts  such  party  claims  for
indemnity under such notice unless the Indemnified  Party disputes the claim for
indemnification in which case it shall provide written notice to the other party
within 30 days of its objection to the claim for  indemnification.  In the event
the  parties are not able to reach an  agreement  with  respect to any  disputed
claim for  indemnity  within 30 days or the  Indemnifying  Party fails to pay an
undisputed  indemnity claim within 30 days, the Indemnified Party may thereafter
bring an Action to enforce the indemnity  obligations  hereunder.  The rights of
the parties  under this  Article 13 are in addition to any other legal  remedies
they may have including, without limitation, any claims for a breach of contract
or fraud.


                                   Article 14
                                 Confidentiality


         14.1 Confidential Information.  A Party's "Confidential Information" is
defined  as any  confidential  or  proprietary  information  of a Party  that is
disclosed to the other Party in a writing marked  confidential  or, if disclosed
orally,  is  identified  as  confidential  at  the  time  of  disclosure  and is
subsequently  reduced to a writing  marked  "Confidential"  and delivered to the
other  Party  within  30  days  of   disclosure.   Big  Planet's   "Confidential
Information" shall also mean Big Planet Representative lists and/or lists of Big
Planet Customers (including their name, address and telephone number),  business
plans, financial data, product development plans,  marketing plans,  strategies,
subscriber  lists,  sales  compensation  plans,   manufacturing  techniques  and
methods,  research data and similar information of Big Planet that are valuable,
special, unique and proprietary assets of Big Planet.

         14.2 Duty of  Confidentiality.  Each Party shall hold the other Party's
Confidential  Information in confidence and shall not disclose such Confidential
Information to third parties nor use the other Party's Confidential  Information
for any purpose  other than the purposes of this  Agreement.  Such  restrictions
shall not apply to  Confidential  Information  that: (a) is already known by the
recipient,  (b)  becomes,  through  no act or fault of the  recipient,  publicly
known,  (c) is received by recipient from a third party without a restriction on
disclosure or use, (d) is independently developed by recipient without reference
to the  Confidential  Information,  (e) is  furnished  to any third party by the
discloser  without  similar  restriction on such third party; or (f) is approved
for  release  by the  written  authorization  of the  discloser.  The  foregoing
exception shall not apply to any information  concerning the Existing Customers,
the  Legacy  Customers,  the  I-Link  LLC  Representatives  and any  Big  Planet
Representatives or Big Planet Customers.




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<PAGE>


         14.3  Information  Generated  by this  Agreement.  Except as  otherwise
herein  stipulated,  it is hereby agreed to by the Parties that the  information
generated  by  virtue  of  this  Agreement  is  and  will  remain   Confidential
Information  and is therefore  proprietary to the Parties.  The Parties  further
agree that they shall keep the Confidential Information secure and shall not use
the  Confidential  Information  for any other  purpose other than to fulfill its
obligations as herein set forth.

         14.4  Disclosures  Required  by Law.  Notwithstanding  anything in this
Agreement  to the  contrary,  in the event that a Party is  required by Law or a
valid  Governmental  Order issued in connection  with any Action to disclose any
Confidential  Information,  such Party shall promptly  notify the other Party of
such  Governmental  Order  or  other  Law so that  the  other  Party  may seek a
protective  order or other remedy or waive  compliance with this  Agreement,  or
both.  Each Party agrees to cooperate,  and shall cause its  representatives  to
cooperate,  with the other Party on a reasonable  basis in a Party's  efforts to
obtain a protective order or other remedy.  It is further agreed that, if in the
absence of a protective order or receipt of a waiver  hereunder,  a Party or its
representative  is  nonetheless,  in the  reasonable  opinion  of  its  counsel,
compelled to disclose the Confidential Information to any tribunal or else stand
liable for  contempt or suffer any censure or penalty,  such Party may  disclose
such information without liability hereunder so long as the Party discloses such
Confidential  Information only to the extent legally  compelled to disclose such
information based on advise from its counsel.

         14.5 Injunctive Relief. The Parties agree that unauthorized  disclosure
or use of Confidential Information will cause substantial and irreparable injury
to the other party,  that money damages will not adequately  compensate for such
injury and that said party,  therefore,  is  entitled  to among other  remedies,
immediate  injunctive  and  other  equitable  relief  for  any  breach  of  this
Agreement.


                                   Article 15
                                  Miscellaneous


         15.1 Affiliates and Subsidiaries. Each Party shall take such actions as
are  necessary  to cause its  Subsidiaries  and  Affiliates  to comply  with the
obligations, restrictions and conditions set forth in this Agreement. Any action
taken by a  Subsidiary  or  Affiliate  of a Party that would be a breach of this
Agreement  if it were an action of such  Party  shall be deemed a breach of this
Agreement by such Party and they shall be liable for such breach as if they were
the breaching Party.

         15.2  Exhibits and  Schedules.  Any  reference to a Schedule or Exhibit
shall  refer to a  Schedule  or  Exhibit to this  Agreement  unless the  context
clearly  provides  otherwise.  All  Schedules and Exhibits are  incorporated  by
reference  into this  Agreement and shall be binding upon the Parties  except as
otherwise  expressly  provided in this Agreement or the Schedule or Exhibit.  No
Schedule  or Exhibit may be amended  without  the  written  consent of the other
Parties.




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<PAGE>


         15.3 Notice.  Any such notice or demand,  required or permitted by law,
or by provision in this Agreement, shall be made in writing, and shall be served
either by personal  delivery,  by certified mail, by overnight  delivery,  or by
electronic  or  facsimile  communication  with a  confirming  copy sent by mail,
return receipt requested. When served by certified mail, service shall be deemed
to have been  made  when  three  business  days  after  deposit  in the  regular
receptacle of the United  States Postal  Service and addressed to the Parties at
the addresses set forth above.  When serviced by personal  delivery or overnight
delivery,  service  shall  be  deemed  to have  been  made  on the  date of such
delivery. When served by electronic communication, the notice shall be effective
on the date sent.  Any Party may, upon written  notice to the other,  change its
address for such mailing.  The  addresses and telephone  numbers for purposes of
this paragraph are as follows:

Big Planet, Inc.                       I-Link, Inc. and I-Link Worldwide LLC
75 West Center Street                  13751 So. Wadsworth Park Drive, Suite 200
Provo, UT 84601                        Draper, UT  84020
Attention:  Jack Peterson              Attn:  Chief Financial Officer

With a copy to the attention of the    With a copy to the attention of the
General Counsel at the same address    General Counsel at the same address

         15.4   Counterparts.   This   Agreement  may  be  executed  in  several
counterparts each of which so executed shall be deemed to be an original, and in
each case such  counterpart  shall  constitute but one and the same  instrument.
This Agreement may also be executed in several  facsimile  counterparts  each of
which so  executed  shall be  deemed  to be an  original,  and in each case such
facsimile counterpart shall constitute but one and the same instrument; however,
at the request of Big Planet, the Parties agree to execute an original hard copy
of the same date after the facsimile counterparts have been executed.

         15.5  Publicity.  None of the Parties shall  publicize the existence of
this Agreement,  including any sales  promotions,  advertising,  and use of each
other's name,  logos or  trademarks,  without the prior  written  consent of the
other  Parties.  Neither party shall issue any press  release  pertaining to the
subject matter of this Agreement without obtaining the prior written approval of
the other party,  which approval shall not be unreasonably  withheld;  provided,
however,  that any of the  Parties,  in its sole  discretion,  may  withhold its
consent  with  respect to any forward  looking  statement  as to its business or
operation.  The  Parties  agree  that no party to this  Agreement  or any person
acting for or on its  behalf,  including  their  attorneys,  shall  directly  or
indirectly  disclose to any person the terms and  conditions of this  Agreement,
both during the term of this  Agreement  or after its  termination,  without the
prior  written  consent of the other  Parties,  unless  and to the  extent  such
disclosure is required under Law. This provision  shall survive the  termination
of this Agreement.

         15.6  Assignment.  None of the Parties may,  without the other Parties'
prior  written  consent,  which shall not be  unreasonably  withheld,  assign or
transfer  this  Agreement,  or any of  its  rights  or  obligations  under  this
Agreement to any person ("Assignee") except to an Affiliate  wholly-owned by, or
that wholly owns, or that is under common control with,  such Party,  or as




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<PAGE>


part of the sale of all or  substantially  all of the  assets of the;  provided,
however,  that  the  Assignee  agrees  to  fully  perform  and be  bound  by the
provisions of this  Agreement.  In addition,  Big Planet shall have the right to
sublicense  its rights  hereunder to an  Affiliate  or a  Subsidiary  or Nu Skin
Enterprises,  Inc. provided that such sublicensee  agrees in writing to be bound
by the terms of this Agreement.

         15.7 Entire Agreement;  Modifications.  This Agreement  constitutes the
entire  agreement and  understanding  of the Parties with respect to the subject
matter  hereof,   and  supercedes  all  prior  written  or  oral   negotiations,
commitments,  arrangements,  agreements or  understandings  with respect to such
matters.  This  Agreement  can not be  modified  or amended  except in a writing
signed by all the Parties.

         15.8 Waiver. No failure or delay on the part of any Party in exercising
any right under this Agreement shall operate as a waiver of such right, or shall
any single or partial  exercise of any such right  preclude  any other or future
exercise of such right or the exercise of any such right. No waiver of any right
or obligation  hereunder shall be enforceable against any Party unless made in a
writing, specifying such waiver, and executed by such Party.

         15.9  Severability.  If any provision in this  Agreement is found to be
unenforceable  in a court of competent  jurisdiction,  the remaining  provisions
shall nevertheless remain in full force and effect.

         15.10  Governing  Laws;  Waiver of Jury Trial.  This Agreement shall be
governed  by the laws of the State of Utah,  regardless  of the laws that  might
otherwise be applicable under principles of conflicts of law, as to all matters,
including, without limitation,  matters of validity,  construction,  effect, and
performance.  Any action  brought to enforce this  Agreement  must be brought in
either  Utah  County or Salt Lake  County,  Utah.  The  Parties  consent  to the
personal  jurisdiction  of said  courts  within  the State of Utah and waive any
objection to improper  venue.  Each of the Parties  hereby waives any right to a
trial by jury.

         15.11 Plural Terms.  Feminine or neuter  pronouns  shall be substituted
for those of masculine  form or vice versa and the plural  shall be  substituted
for the single  number or vice versa in any place or places in which the context
may require such substitution.

         15.12  Incorporation  of  Recitals.  The  Recitals  set forth above are
incorporated herein by this reference.

         15.13  Authorship.  This  Agreement  has  been  reviewed  by  attorneys
representing  the  respective  Parties and  therefore  shall not be construed in
favor of or against any Party hereto based on the sole or primary  authorship of
this Agreement being the work of one Party hereto.

         15.14 No Further  Relationships.  This Agreement  shall not constitute,
give  effect  to or  otherwise  imply  a  joint  venture,  pooling  arrangement,
partnership  or  formal  or  informal   business   organization   of  any  kind.
Accordingly,  no Party shall be liable for any debts,  accounts,




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<PAGE>


obligations or other  liabilities or torts of the other Party,  or its agents or
employees, except as this Agreement may otherwise expressly provide.

         15.15 Survival. The applicable provisions of Articles 6.9, 9.1, 11, 12,
13, 14, and 15 shall survive the cancellation, termination or expiration of this
Agreement.  Any other  provisions,  or parts  thereof,  which,  by their nature,
should survive cancellation, termination, or expiration shall also survive.

         15.16 Force Majeure. If performance of this Agreement, or any technical
obligation  hereunder  (other than the obligation to pay and/or  representations
and warranties and  obligations to use best efforts to effect the closing of the
transactions),  is delayed, interrupted or prevented by reason of an act of God,
fire, flood,  war, public disaster,  strikes or labor  difficulties,  government
enactment, regulation or order, or any other act or condition beyond the control
of the  affected  Party  (provided  that the Party shall use its best efforts to
remedy the same), the Party so affected,  upon giving prompt notice to the other
Party,  will be  excused  from such  performance  to the  extent of such  delay,
interruption or prevention for a period equal to the duration of the contingency
that occasioned the delay, interruption or prevention.

         15.17 Headings.  Headings are for reference purposes only and in no way
define,  limit,  construe or describe  the scope or extent of such section or in
any way affect this Agreement.

         15.18 Compliance with Laws. At their sole expense,  each of the Parties
shall comply with all applicable laws and  regulations  regarding its activities
related to this Agreement.

         15.19  Limitation  on Liability.  Neither Big Planet its  Affiliates or
Subsidiaries nor I-Link,  I-Link LL or their Affiliates or Subsidiaries shall be
liable to the other for any  consequential,  punitive or special loss or damages
of any kind, such as but not limited to lost business  revenue,  lost profits or
lost  sales,  however  caused,  whether  based  on  contract,   tort  (including
negligence) or any other theory.

         15.20 Parties Benefitted.  Nothing in this Agreement whether express or
implied, is intended to confer any rights or remedies under or by reason of this
Agreement  on any  persons  other than the parties  hereto and their  respective
successors and assigns, nor is anything in this Agreement intended to relieve or
discharge the  obligation or liability of any third persons to any party to this
Agreement,  nor  shall  any  provisions  give any  third  persons  any  right of
subrogation or action over or against any party to this Agreement.




                                       54
<PAGE>



         IN WITNESS WHEREOF,  the Parties to this Agreement have caused it to be
executed on the date first above written.

Big Planet, Inc.                            I-Link, Incorporated

By:                                         By:
   ----------------------------                ---------------------------------
Printed Name:                               Printed Name:
Title:                                      Title:


                                            I-Link Worldwide LLC

                                            By:
                                               ---------------------------------
                                            Printed Name:
                                            Title:














                                       55

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS FINANCIAL DATA SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED
FROM THE FINANCIAL STATEMENTS AS OF MARCH 31, 2000 AND IS QUALIFIED IN ITS
ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>

<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          DEC-31-2000
<PERIOD-END>                               MAR-31-2000
<CASH>                                       5,757,300
<SECURITIES>                                         0
<RECEIVABLES>                                5,720,675
<ALLOWANCES>                                 1,070,516
<INVENTORY>                                          0
<CURRENT-ASSETS>                            10,673,519
<PP&E>                                      13,490,274
<DEPRECIATION>                               5,714,366
<TOTAL-ASSETS>                              24,811,866
<CURRENT-LIABILITIES>                       12,259,102
<BONDS>                                              0
                                0
                                    342,230
<COMMON>                                       186,636
<OTHER-SE>                                  10,969,662
<TOTAL-LIABILITY-AND-EQUITY>                24,811,866
<SALES>                                              0
<TOTAL-REVENUES>                            10,959,165
<CGS>                                                0
<TOTAL-COSTS>                               13,028,701
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                             443,842
<INCOME-PRETAX>                            (3,835,501)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                        (3,835,501)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                               (3,835,501)
<EPS-BASIC>                                     (0.17)
<EPS-DILUTED>                                   (0.17)


</TABLE>


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