NEW HORIZONS WORLDWIDE INC
10-Q, 1999-11-12
EDUCATIONAL SERVICES
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                                    FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

     (Mark One)
            [ X ] QUARTERLY REPORT UNDER SECTION 13 OR 15 (d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934
                For the quarterly period ended September 30, 1999

                                       OR

          [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

     For the transition period from    Not Applicable    to
                                       --------------          --------------

     Commission File Number   0-17840
                              -------

                          NEW HORIZONS WORLDWIDE, INC.
             (Exact name of registrant as specified in its charter)

                Delaware                                         22-2941704
     ---------------------------------                      --------------------
      (State or other jurisdiction                           (I.R.S. Employer
     of incorporation or organization)                      Identification No.)

                1231 East Dyer Road, Santa Ana, California 92705
                ------------------------------------------------
                    (Address of principal executive offices)
                                   (Zip Code)

                                 (714) 432-7600
                                 --------------
              (Registrant's telephone number, including area code)
          _____________________________________________________________

          Indicate  by check  mark  whether  the  registrant  (1) has  filed all
     reports  required  to be filed  by  Section  13 or 15(d) of the  Securities
     Exchange  Act of 1934 during the  preceding  12 months or for such  shorter
     period that the registrant  was required to file such reports,  and (2) has
     been subject to such filing requirements for the past 90 days.

     Yes  X      No
         ---        ---

                      APPLICABLE ONLY TO CORPORATE ISSUERS:

          Indicate  the  number of shares  outstanding  of each of the  issuer's
     classes of common stock, as of the latest practicable date.


     Number of shares  of  common  stock  outstanding  at  September  30,  1999:
     9,559,893


                                       1
<PAGE>

                          PART I: FINANCIAL INFORMATION
                          Item 1. Financial Statements

                      Condensed Consolidated Balance Sheets

                  New Horizons Worldwide, Inc. and Subsidiaries

                    September 30, 1999 and December 31, 1998
                             (Dollars in thousands)


                                                   September            December
                                                    30, 1999            31, 1998
                                                   ---------            --------
 Assets                                           (unaudited)
 ------
 Current assets:
      Cash and cash equivalents .............      $   4,327            $  6,873
      Investments ...........................            720              15,821
      Accounts receivable, net ..............         23,179              16,538
      Inventories ...........................          1,327                 784
      Prepaid expenses ......................          1,313               1,039
      Deferred income tax assets ............          2,202               2,202
      Other current assets ..................            890                 773
                                                   ---------            --------
        Total current assets ................         33,958              44,030

    Property, plant and equipment, net ......         17,744              13,818

    Excess of cost over net assets of
     acquired companies, net of
      accumulated amortization ..............         55,793              25,225

    Cash surrender value of life
     insurance ..............................          1,291                 863

    Other assets ............................          3,319               2,810
                                                   ---------            --------
    Total Assets ............................      $ 112,105            $ 86,746
                                                   =========            ========



See accompanying notes to condensed consolidated financial statements.

                                       2
<PAGE>



                      Condensed Consolidated Balance Sheets

                  New Horizons Worldwide, Inc. and Subsidiaries

                    September 30, 1999 and December 31, 1998
                             (Dollars in thousands)


                                                   September            December
                                                    30, 1999            31, 1998
                                                   ---------            --------
                                                 (unaudited)

Liabilities and Stockholders' Equity
- ------------------------------------
   Current liabilities:
        Notes payable and current portion
            of long-term obligations .........    $      324           $   3,910
        Accounts payable .....................         2,341               2,391
        Income taxes payable .................           889                 354
        Deferred revenue .....................         8,411               5,084
        Accounts payable to franchises .......         4,231               3,497
        Other current liabilities ............         9,388               7,843
                                                  ----------           ---------
            Total current liabilities ........        25,584              23,079

   Long-term obligations, excluding ..........        12,067                 267
     current portion
   Deferred income tax liabilities ...........           981                 981

   Deferred rent .............................           735                 658

   Other long-term liabilities ...............           241                 192
                                                  ----------           ---------
            Total liabilities ................        39,608              25,177
                                                  ----------           ---------
   Stockholders' equity:
        Preferred stock, without par value,
         2,000,000 shares authorized, no
         shares issued .......................            --                  --
        Common stock, $.01 par value,
         15,000,000 shares authorized;
         issued and outstanding
         9,744,893 shares in 1999
         and 9,558,531 shares in 1998 ........            79                  77

        Additional paid-in capital ...........        37,020              33,220

        Retained earnings ....................        36,618              29,517

        Treasury stock at cost - 185,000
            shares in 1999 and 1998 ..........        (1,298)            (1,298)

        Accumulated other comprehensive income            78                  53
                                                  ----------           ---------
            Total stockholders' equity .......        72,497              61,569
                                                  ----------           ---------
   Total Liabilities and Stockholders' Equity     $  112,105           $  86,746
                                                  ==========           =========

         See accompanying notes to condensed consolidated financial statements.

                                       3
<PAGE>

<TABLE>
<CAPTION>

                                            New Horizons Worldwide, Inc. and Subsidiaries

                                Three and Nine Months ended September 30, 1999 and September 30, 1998
                                                               (Unaudited)
                                           (Dollars in thousands except Earnings Per Share)


                                                      Three Months Ended                            Nine Months Ended
                                            -----------------------------------------     ------------------------------------------
                                            September 30,1999      September 30, 1998     September 30, 1999      September 30, 1998
                                            -----------------      ------------------     --------------------    ------------------
<S>                                         <C>                    <C>                    <C>                     <C>
 Revenues
    Franchising
         Franchise fees .................   $             810      $              613     $             1,879     $            1,321
         Royalties ......................               5,120                   4,234                  14,756                 11,831
         Other ..........................                 670                     480                   1,987                  1,424
                                            -----------------      ------------------     -------------------     ------------------
         Total franchising revenues .....               6,600                   5,327                  18,622                 14,576

    Company-owned training centers ......              23,981                  14,332                  61,961                 37,578
                                            -----------------      ------------------     -------------------     ------------------
         Total revenues .................              30,581                  19,659                  80,583                 52,154

 Cost of revenues .......................              13,184                   8,635                  35,445                 23,530

 Selling, general and
    administrative expenses .............              12,685                   8,197                  34,094                 22,457
                                            -----------------      ------------------     -------------------     ------------------
 Operating income .......................               4,712                   2,827                  11,044                  6,167

 Investment income, net .................                  60                     323                     393                    894
                                            -----------------      ------------------     -------------------     ------------------
 Income before income taxes .............               4,772                   3,150                  11,437                  7,061

 Provision for income taxes .............               1,761                   1,281                   4,333                  2,744
                                            -----------------      ------------------     -------------------     ------------------
 Net income .............................   $           3,011      $            1,869     $             7,104     $            4,317
                                            =================      ==================     ===================     ==================

 Basic Earnings Per Share ...............   $            0.32      $             0.20     $              0.75     $             0.47
                                            =================      ==================     ===================     ==================

 Diluted Earnings Per Share .............   $            0.30      $             0.19     $              0.71     $             0.45
                                            =================      ==================     ===================     ==================
</TABLE>

 See accompanying notes to condensed consolidated financial statements.

                                       4
<PAGE>

                 Condensed Consolidated Statements of Cash Flows
                   Condensed Consolidated Statements of Cash Flows
                  New Horizons Worldwide, Inc. and Subsidiaries
           Nine Months ended September 30, 1999 and September 30, 1998
                                   (Unaudited)
                             (Dollars in thousands)

                                                            Nine          Nine
                                                           Months        Months
                                                           Ended         Ended
                                                          September    September
                                                           30, 1999     30, 1998
                                                          ---------    ---------

Cash flows from operating activities
- ------------------------------------
Net income .............................................  $   7,104    $  4,317
Adjustments to reconcile net income to net cash provided
  by operating activities (net of acquisitions):
     Depreciation and amortization .....................      4,270       2,900
     Deferred income taxes .............................       --            96
     Deferred compensation .............................        103        --
     Cash provided (used) from the change in:
       Accounts receivable, net ........................     (3,876)     (3,335)
       Inventories .....................................       (213)        272
       Prepaid expenses and other current assets .......       (174)        (75)
       Other assets ....................................       (383)       (793)
       Accounts payable ................................       (405)       (192)
       Other current liabilities .......................      1,100       6,022
       Income taxes payable ............................        544      (1,049)
       Deferred rent ...................................        (29)         69
                                                          ---------    --------
         Net cash provided by operating activities .....      8,041       8,232
                                                          ---------    --------

Cash flows from investing activities
- ------------------------------------
   Purchase of marketable securities ...................     (4,148)    (23,723)
   Redemption of marketable securities .................     19,274      28,798
   Cash surrender value of life insurance ..............       (428)       --
   Additions to property, plant and equipment ..........     (5,565)     (2,170)
   Cash paid for acquired companies,net of cash acquired    (25,939)     (3,787)
   Cash paid for previous acquisitions (See Note 4).....     (1,973)        (66)
                                                          ---------    --------
     Net cash used by investing activities .............    (18,779)       (948)
                                                          ---------    --------

Cash flows from financing activities
- ------------------------------------
   Proceeds from issuance of common stock ..............         22         481
   Proceeds from debt obligations ......................     13,056          78
   Principal payments on debt obligations ..............     (4,886)     (1,977)
                                                          ---------    --------
     Net cash provided(used) by financing activities ...      8,192      (1,418)
                                                          ---------    --------

Net increase(decrease) in cash and cash equivalents ....     (2,546)      5,866

Cash and cash equivalents at beginning of period .......      6,873       3,129
                                                          ---------    --------
Cash and cash equivalents at end of period .............   $  4,327    $  8,995
                                                          =========    ========

Supplemental disclosure of cash flow information
- ------------------------------------------------
   Cash was paid for:
     Interest ..........................................   $     64    $    184
                                                          =========    ========
     Income taxes ......................................   $  3,355    $  2,740
                                                          =========    ========

See accompanying notes to condensed consolidated financial statements.

                                       5
<PAGE>

                 Condensed Consolidated Statements of Cash Flows
                  New Horizons Worldwide, Inc. and Subsidiaries
                      Nine Months ended September 30, 1999
                                   (Unaudited)
                             (Dollars in thousands)



Supplemental Disclosure of Noncash Transactions
- -----------------------------------------------
During the nine months ended  September  30,  1999,  the Company  completed  the
acquisitions  of  the  Albuquerque,   New  Mexico,  Charlotte,  North  Carolina,
Sacramento and Stockton,  California,  San Antonio,  Texas and Denver,  Colorado
franchises summarized as follows (Note 4):

     Fair value of assets acquired .........................      $ 33,981

     Short term debt and other obligations incurred ........          (921)

     Value of stock issued .................................        (2,983)

     Cash paid, net of cash acquired .......................       (25,939)
                                                                  --------
     Liabilities assumed ...................................      $  4,138
                                                                  ========


During the nine months ended  September  30,  1999,  the Company  issued  38,690
shares  of stock  with a value of $684 at the date of  issuance  for  additional
consideration for a previous acquisition.

                                       6
<PAGE>

              Notes to Condensed Consolidated Financial Statements

                  New Horizons Worldwide, Inc. and Subsidiaries

       For the Nine Months Ended September 30, 1999 and September 30, 1998
                                   (Unaudited)
                (Dollars in thousands except Earnings Per Share)

Note 1    In the opinion  of management,  the accompanying  unaudited  condensed
          consolidated  financial  statements  contain all  adjustments  (all of
          which are  normal  and  recurring)  necessary  to  present  fairly the
          financial  position  of the  Company  at  September  30,  1999 and the
          results  of  operations  for the three and nine  month  periods  ended
          September 30, 1999 and September 30, 1998.  The  statements  and notes
          should be read in conjunction with the financial  statements and notes
          thereto  included in the  Company's  annual  report for the year ended
          December 31, 1998.

Note 2    The  investments  consist  of  short  term  money  market  funds as of
          September 30, 1999  and tax-exempt and  municipal funds as of December
          31, 1998.  The Company's investments are presented  at their aggregate
          fair  value.   Unrealized  gains  and  losses  are  included  as other
          comprehensive income, net of tax, until realized.

Note 3    Certain items on  the 1998 financial statements have been reclassified
          to conform to the 1999 presentation.

Note 4    (a)  Albuquerque, New Mexico franchise

               On March  1,  1999,  the  Company  purchased  the  assets  of its
               franchise in  Albuquerque,  New Mexico.  The  consideration  paid
               included $2,762 in cash, net of cash acquired,  and 48,691 shares
               (38,953  shares  prior  to  the  Company's  stock  split)  of the
               Company's  common  stock.  Based  upon the  average  price of the
               Company's  stock  seven  days  before  and  after the date of the
               transaction,  ($20.29 per share),  total  consideration  paid for
               this  acquisition  was  $3,791.  The  selling  shareholders  will
               receive additional  consideration,  in cash and stock, if certain
               performance  targets  are  achieved.  The  acquisition  has  been
               recorded  using  the  purchase   method  of  accounting  and  the
               operating  results have been included in the Company's  financial
               statements from the date of acquisition. The acquisition resulted
               in goodwill of $3,755 which is being amortized over 25 years.

          (b)  Charlotte, North Carolina franchise

               On April  1,  1999,  the  Company  purchased  the  assets  of its
               franchise in Charlotte,  North Carolina.  The consideration  paid
               included $3,000 in cash, net of cash acquired,  and 50,110 shares
               (40,088  shares  prior  to  the  Company's  stock  split)  of the
               Company's  common  stock.  Based  upon the  average  price of the
               Company's  stock  seven  days  before  and  after the date of the
               transaction ($19.19 per share), total consideration paid for this
               acquisition  was $3,769.  The selling  shareholder  will  receive
               additional   consideration,   in  cash  and  stock,   if  certain
               performance  targets  are  achieved.  The  acquisition  has  been
               recorded  using  the  purchase   method  of  accounting  and  the
               operating  results have been included in the Company's  financial
               statements from the date of acquisition. The acquisition resulted
               in goodwill of $4,097 which is being amortized over 25 years.

                                       7
<PAGE>
          (c)  Sacramento and Stockton, California franchises

               On April  1,  1999,  the  Company  purchased  the  assets  of its
               franchises  in   Sacramento   and   Stockton,   California.   The
               consideration paid included $2,915 in cash, net of cash acquired.
               The   selling    shareholder   will   receive   additional   cash
               consideration if certain  performance  targets are achieved.  The
               acquisition  has been  recorded  using  the  purchase  method  of
               accounting  and the  operating  results have been included in the
               Company's financial statements from the date of acquisition.  The
               acquisition  resulted  in  goodwill  of  $3,475  which  is  being
               amortized over 25 years.

          (d)  San Antonio, Texas franchise

               On May 6, 1999, the Company purchased the assets of its franchise
               in San Antonio,  Texas. The consideration paid included $3,651 in
               cash,  net of cash  acquired,  and 63,244 shares  (50,595  shares
               prior to the  Company's  stock  split)  of the  Company's  common
               stock.  Based upon the average price of the Company's stock seven
               days  before and after the date of the  transaction  ($20.62  per
               share), total consideration paid for this acquisition was $4,843.
               The selling shareholder will receive additional consideration, in
               cash and stock, if certain performance targets are achieved.  The
               acquisition  has been  recorded  using  the  purchase  method  of
               accounting  and the  operating  results have been included in the
               Company's financial statements from the date of acquisition.  The
               acquisition  resulted  in  goodwill  of  $4,486  which  is  being
               amortized over 25 years.

          (e)  Denver, Colorado franchise

               On September  1, 1999,  the Company  purchased  the assets of its
               franchise in Denver,  Colorado.  The consideration  paid included
               $13,611 in cash, net of cash  acquired,  and 21,634 shares of the
               Company's  common  stock.  Based  upon the  average  price of the
               Company's  stock  seven  days  before  and  after the date of the
               transaction ($17.56 per share), total consideration paid for this
               acquisition was $14,080.  The selling  shareholders  will receive
               additional   consideration,   in  cash  and  stock,   if  certain
               performance  targets  are  achieved.  The  acquisition  has  been
               recorded  using  the  purchase   method  of  accounting  and  the
               operating  results have been included in the Company's  financial
               statements from the date of acquisition. The acquisition resulted
               in goodwill of $13,141 which is being amortized over 25 years.

          (f)  Cash Paid for Acquisitions

               During the nine  months ended  September  30,  1999,  the Company
               granted  additional  consideration  for previous  acquisitions of
               $1,829 in cash and 38,690 in shares of the Company's stock due to
               the acquired centers meeting certain performance targets.

          If the results from the acquired  locations  had been  included in the
          results of operations  for the first nine months of 1999 and 1998, the
          Company's  revenue,  net  income,  and  earnings  per share would have
          approximated the following:

                                        Nine Months Ended      Nine Months Ended
                                       September 30, 1999     September 30, 1998
                                       ------------------     ------------------
          Revenue ..................   $           92,221     $           72,437

          Net Income ...............   $            6,861     $            5,147

          Basic Earnings Per Share .   $             0.71     $             0.55

          Diluted Earnings Per Share   $             0.67     $             0.53

                                       8
<PAGE>

Note 5    Effective   January  1,  1998,   the  Company  adopted  SFAS  No.  130
          "Reporting  Comprehensive Income." The Company's  comprehensive income
          for the nine months  ended  September  30, 1999 and 1998 is  presented
          below:

                                           Nine Months Ended   Nine Months Ended
                                          September 30, 1999  September 30, 1998
                                          ------------------  ------------------
          Net income                      $            7,104  $            4,317

          Other comprehensive income,
          net of tax:
               Unrealized holding gains
               on available for sale
               securities arising during
               the year                                   25                  47
                                          ------------------  ------------------
          Comprehensive income            $            7,129  $            4,364
                                          ==================  ==================

Note 6    In June 1997 the Financial Accounting Standards Board  issued SFAS No.
          131  "Disclosures  About  Segments of  an  Enterprise   and   Related
          Information." SFAS No. 131 was adopted by  the Company for the  fiscal
          year ended  December  31, 1998.

          The Company operates in two business segments - company-owned training
          centers and franchising operations. The company-owned training centers
          segment operates  wholly-owned computer training centers in the United
          States and derives its revenues from the  operating  revenues of those
          centers.  The franchising segment franchises computer training centers
          domestically and  internationally  and supplies systems of instruction
          and sales and  management  concepts  concerning  computer  training to
          independent franchisees. The franchising segment revenues are from the
          initial franchise fees and royalties from the franchise operations and
          other  revenue such as from  Corporate  Education  Solutions.  The two
          segments are identified on the basis of the source of revenues and the
          services offered. Information on the Company's segments is as follows:

                                   Company-                 Exec-
                                     owned       Fran-      cutive       Consol-
                                    Centers     chising     Office        idated
                                   --------    --------    --------     --------
For the nine months ended
 September 30, 1999

Revenues from external
  customers ...................    $ 61,961    $ 18,622    $   --       $ 80,583

Depreciation and
  amortization expenses .......       3,630         640        --          4,270
Income tax expense ............       2,385       1,948        --          4,333
Net income ....................       3,978       3,126        --          7,104

Total assets ..................      87,845      19,599       4,661      112,105
Capital expenditures ..........       3,726       1,854         (15)       5,565


                                       9
<PAGE>

                                   Company-                 Exec-
                                     owned       Fran-      cutive       Consol-
                                    Centers     chising     Office        idated
                                   --------    --------    --------     --------
For the nine months ended
 September 30, 1998

Revenues from external
  customers ....................     $37,578     $14,576     $  --       $52,154
Depreciation and
  amortization expenses ........       2,526         374        --         2,900
Income tax expense .............         994       1,750        --         2,744
Net income .....................       1,931       2,386        --         4,317

Total assets ...................      40,277      18,029      21,706      80,012
Capital expenditures ...........       1,589         577           4       2,170

Note 7    The Company computes earnings per share based on SFAS No.128,"Earnings
          Per Share" (EPS).  SFAS No. 128  requires the Company  to report Basic
          EPS, as defined therein, which  assumes no  dilution from  outstanding
          stock  options,  and Diluted EPS,  as defined  therein,  which assumes
          dilution  from  the  outstanding stock options.   Earnings  per  share
          amounts for all periods  presented have been calculated  to conform to
          the requirements of SFAS No. 128.

          The computation  of Basic EPS is based on the  weighted average number
          of shares  actually  outstanding  during each year. The computation of
          Diluted  EPS is based  upon the  weighted  average  number  of  shares
          actually  outstanding,  plus the  shares  that  would  be  outstanding
          assuming  the  exercise  of  all  outstanding  options  and  warrants,
          computed using the treasury stock method.

          The weighted  average number of shares  outstanding in determining EPS
          was as follows:

                            Three Months Ended            Nine Months Ended
                         -------------------------     -------------------------
                          September      September      September      September
                           30,1999        30, 1998       30, 1999       30, 1998
                         ----------      ---------     ----------      ---------
Basic EPS ..........      9,545,314      9,281,979      9,495,210      9,102,901

Diluted EPS ........     10,135,133      9,770,060     10,044,267      9,510,903

          The difference  between the shares used for calculating  Basic EPS and
          Diluted EPS relates to common stock  equivalents  consisting  of stock
          options and warrants outstanding during the respective periods.

                                       10
<PAGE>

                         PART I. FINANCIAL INFORMATION
                 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                             (Dollars in thousands)

General
- -------
The  Company  operates  computer  training  centers  in the  United  States  and
franchises computer training centers in the United States and abroad.

Corporate revenues are defined as revenues from company-owned  training centers,
initial  franchise fees and royalties from  franchised  operations.  System-wide
revenues are comprised of total  revenues from all centers,  both  company-owned
and  franchised.  System-wide  revenues are used to gauge the growth rate of the
entire New Horizons training network.

Revenues from  company-owned  training  centers operated by New Horizons consist
primarily of training fees and fees derived from the sale of courseware. Cost of
revenues  consists  primarily  of  instructor  costs,  courseware  costs,  rent,
utilities,  classroom equipment, and computer hardware,  software and peripheral
expenses.  Included in selling,  general and  administrative  expenses are costs
associated  with technical  support  personnel,  facilities  support  personnel,
scheduling personnel, training personnel,  accounting and finance personnel, and
sales executives.

Revenues from franchising  consist  primarily of initial  franchise fees paid by
franchisees  for the purchase of specific  franchise  territories  and franchise
rights,  training  royalty and  advertising  fees based on a percentage of gross
training revenues realized by the franchisees,  percentage royalty fees received
on the sale of courseware, and revenue earned from Corporate Education Solutions
(formerly known as Major Accounts Program).  Cost of revenues consists primarily
of  costs  associated  with  franchise  support  personnel  who  provide  system
guidelines and advice on daily  operating  issues  including  sales,  marketing,
instructor training, and general business problems. Included in selling, general
and  administrative  expenses are  technical  support,  courseware  development,
accounting  and  finance  support,   Corporate   Education   Solutions  support,
advertising expenses, and franchise sales expenses.

Revenues
- --------
Revenues increased $10,922 or 55.6% to $30,581 for the third quarter of 1999 and
increased  $28,429 or 54.5% for the first nine  months of 1999  compared  to the
same  periods  in  1998.  This  was  primarily  due  to  improved   revenues  at
company-owned  locations,  additional revenues resulting from the acquisition of
the Hartford,  Albuquerque,  Sacramento,  Stockton,  Charlotte,  San Antonio and
Denver  franchises  since  the  third  quarter  of 1998,  revenue  increases  at
franchises open more than twelve months, and additional  franchises added to the
system.  System-wide revenues for the third quarter were $113,310, up 21.2% from
$93,482  for the same  period  in  1998.  For the  first  nine  months  of 1999,
system-wide  revenues grew 24.8% to $325,656 from $261,037 for the third quarter
of 1998.  System-wide  revenues include revenues from both franchised  locations
and company-owned  training  centers.  Revenues from locations open more than 12
months,  both franchised and  company-owned,  grew 12.6% in the third quarter of
1999 and 16.5% in the first nine months of 1999  compared to the same periods in
1998.

                                       11
<PAGE>

Cost of Revenues
- ----------------
Cost of  revenues  increased  $4,549 or 52.7% for the third  quarter of 1999 and
increased  $11,915 or 50.6% for the first nine  months of 1999  compared  to the
same periods in 1998. As a percentage of revenues, cost of revenues decreased to
43.1% in the third  quarter  of 1999 from 43.9% and  decreased  to 44.0% for the
first nine months of 1999 from 45.1%  compared to the same periods in 1998.  The
increase  in the cost of  revenues  in  absolute  dollars  was a  result  of the
increase  in the  revenues  for the quarter and the first nine months of 1999 as
discussed above,  higher training,  facilities and depreciation  expenses in and
associated  with the  acquisition of the Sacramento,  Stockton,  Charlotte,  San
Antonio and Denver franchises in the first nine months of 1999 and the inclusion
of the Memphis,  Nashville, and Hartford franchises for the full period in 1999.
The decrease in cost of revenues as a percentage  of revenues was  primarily due
to improved absorption of fixed costs over an increased revenue base.

Selling, General and Administrative Expenses
- --------------------------------------------
Selling,  general and administrative  expenses increased $4,488 or 54.8% for the
third quarter of 1999 and  increased  $11,637 or 51.8% for the first nine months
of 1999  compared to the same  periods in 1998.  As a  percentage  of  revenues,
selling,  general and  administrative  expenses decreased to 41.5% for the third
quarter  of 1999 and to 42.3% for the first  nine  months of 1999 from 41.7% and
43.1%,  respectively,  for the same  periods in 1998.  The  increase in selling,
general and  administrative  expenses in absolute dollars was due principally to
increased  spending in the areas of sales and marketing,  national  advertising,
franchise  support of  international  operations,  the  expansion  of  Corporate
Education Solutions, the acquisition of the Sacramento, Stockton, Charlotte, San
Antonio  and  Denver  franchises  in the  first  nine  months  of 1999,  and the
inclusion of the Memphis, Nashville, and Hartford franchises for the full period
in 1999.  The  decrease in selling,  general  and  administrative  expenses as a
percent of revenues was  primarily due to the increase in revenue and control of
the addition of non-revenue producing employees.

Operating Income
- ----------------
Operating  income  increased  $1,885 or 66.7% for the third  quarter of 1999 and
increased $4,877 or 79.1% for the first nine months of 1999 compared to the same
periods in 1998. The increase in operating  income for the three and nine months
ended  September 30, 1999 resulted  mainly from the increase in revenues and the
reduction in expenses as a percentage of revenues.

Investment Income, Net
- ----------------------
Investment  income  decreased  $220 or 59.6% for the third  quarter  of 1999 and
decreased  $558 or 50.6% for the first nine months of 1999  compared to the same
periods in 1998. As a percentage  of revenues,  investment  income  decreased to
0.5% for the third quarter of 1999 and to 0.7% for the first nine months of 1999
from 1.9% and 2.1%, respectively,  for the same periods in 1998. The decrease in
investment  income in  absolute  dollars  was due  mainly to the use of funds to
purchase the nine  franchises  acquired  since the first quarter of 1998 and the
8.3 acres of undeveloped land in Santa Ana, California.

Interest  expense  increased  $43 or 93.5%  for the  third  quarter  of 1999 and
decreased  $57 or 27.4% for the first nine  months of 1999  compared to the same
periods  in 1998.  The  decrease  in  interest  expense  was due mainly to lower
outstanding  borrowings  in the  first  nine  months  of  1999  compared  to the
corresponding period in 1998.

                                       12
<PAGE>

Income Taxes
- ------------
The  Company's  effective  tax rate was 36.9% for the third  quarter of 1999 and
37.9% for the first nine months of 1999.

Liquidity and Capital Resources
- -------------------------------
As of September 30, 1999, the Company's working capital was $8,374 and its cash,
cash equivalents and short-term  investments totaled $5,047.  Working capital as
of September  30, 1999  reflected a decrease of $12,577 or 60.0% from $20,951 as
of December 31, 1998.

The Company negotiated a $25 million credit facility with a commercial bank, $20
million of which is for future business  acquisitions and $5 million of which is
for short-term  financing  requirements.  Total borrowings at September 30, 1999
were $12 million under the acquisition  financing  portion of the line of credit
agreement.

The nature of the computer education and training industry requires  substantial
cash commitments for the purchase of computer equipment,  software, and training
facilities. During the first nine months of 1999 the Company spent approximately
$5,565 on capital  items and  anticipates  spending  up to a total of $7 million
during 1999.

Management  believes that its current working capital position,  cash flows from
operations,  along with its credit  facility,  will be  adequate  to support its
current and anticipated capital and operating expenditures and its strategies to
grow its computer education and training business.

Information About Forward Looking Statements
- --------------------------------------------
The  statements  made  in  this  Quarterly  Report  on Form  10-Q  that  are not
historical facts are  forward-looking  statements.  Such statements are based on
current expectations but involve risks,  uncertainties,  and other factors which
may cause actual results to differ  materially  from those  contemplated by such
forward-looking  statements.  All statements that address operating performance,
events or  developments  that management  anticipates  will occur in the future,
including statements relating to future revenue,  profits,  expenses, income and
earnings  per share or  statements  expressing  general  optimism  about  future
results, are forward-looking statements within the meaning of Section 21E of the
Securities Exchange Act of 1934 (the "Exchange Act"). In addition, such words as
"expects,"   "anticipates,"   "intends,"   "plans,"   "believes,"   "estimates,"
variations  of such words,  and  similar  expressions  are  intended to identify
forward-looking  statements.  Forward-looking  statements  are  subject  to safe
harbors  created in the  Exchange  Act.  Important  factors  which may result in
variations from results contemplated by such forward-looking statements include,
but are by no means limited to: (1) the Company's ability to respond effectively
to  potential  changes in the manner in which  computer  training is  delivered,
including the  increasing  acceptance of  technology-based  training which could
have more favorable  economics with respect to timing and delivery costs and the
emergence of just-in-time  interactive  training;  (2) the Company's  ability to
attract and retain  qualified  instructors;  (3) the rate at which new  software
applications are introduced by manufacturers  and the Company's  ability to keep
up with new  applications  and  enhancements to existing  applications;  (4) the
level of  expenditures  devoted to  upgrading  information  systems and computer
software by customers; (5) the Company's ability to compete effectively with low
cost training providers who may not be authorized by software manufacturers; and
(6) the Company's ability to manage the growth of its business.

                                       13
<PAGE>

The  Company's  strategy  focuses on  enhancing  revenues and profits at current
locations,   and  also  includes  the  possible  opening  of  new  company-owned
locations,  the sale of  additional  franchises,  the selective  acquisition  of
existing  franchises in the United States which have demonstrated the ability to
achieve  exceptional  profitability  while  increasing  market  share,  and  the
acquisition of companies in similar or of assumptions  concerning  trends in the
information  technology  training  industry.  These include the  continuation of
growth in the market for  information  technology  training and the trend toward
outsourcing. To the extent that the Company's assumptions with respect to any of
these matters are inaccurate,  its results of operations and financial condition
could be adversely effected.

Year 2000
- ---------
The issues raised by the inability of computers,  software,  and other equipment
utilizing   microprocessors  to  recognize  and  properly  process  data  fields
containing a 2-digit year are commonly  referred to as Year 2000 ("Y2K") issues.
A  company-wide  Y2K  compliance  program has been  implemented to determine Y2K
issues and develop strategies to assure  compliance.  The compliance program has
four major areas of  concentration:  internal  information  technology  systems,
non-information   technology   systems,   systems  and  processes   utilized  by
franchisees,  and compliance  issues related to major  suppliers.  A Y2K project
team has been  established  and is directing  the activity  regarding the issues
confronted  in each area,  monitoring  progress  of the  effort,  and  reporting
findings to management.  As the Y2K  compliance  program  proceeds,  contingency
plans have been prepared,  updated,  and implemented as necessary to address the
risks identified.

With respect to internal information technology systems, among the most critical
systems to the  ongoing  operations  of both the  company-owned  and  franchised
training  centers are those systems which provide  customer  contact and student
registration  information.  The  systems  currently  used  by the  company-owned
centers are now Y2K compliant. Certain franchised locations use the same systems
as the  company-owned  centers and have received upgrades from the Company which
should  make  them  Y2K  compliant.   Other  franchised  locations  use  contact
management and/or student  registration  software from various vendors which, in
many cases, may require updating to become Y2K compliant.  Franchisees have been
and will  continue to be advised to bring their  systems  into  compliance.  The
Company is reviewing its computer  hardware and upgrading or replacing  items as
necessary.  With respect to the Company's  accounting  system  currently used to
consolidate  results from the company-owned  centers,  a new system was selected
and  installation  was completed by the end of the third quarter,  1999 at those
locations that did not have Y2K compliant  accounting systems at a total project
cost of not more than $500.

Regarding  non-information  technology systems, the project team has inventoried
the items  potentially  affected by Y2K issues,  and believe  that none have the
potential for a material adverse impact.

                                       14
<PAGE>


                          PART I. FINANCIAL INFORMATION
                             (Dollars in thousands)


ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The Company is exposed to market risk related to changes in interest  rates.  It
monitors the risks  associated  with  interest  rates and  financial  instrument
positions.

The Company's  primary  interest  rate risk exposure  results from floating rate
debt on its line of credit.  At September 30, 1999,  most of the Company's total
long-term  debt  consisted  of floating  rate debt.  If  interest  rates were to
increase 100 basis points (1.0%) from  September 30, 1999 rates, and assuming no
changes in long-term  debt from the  September 30, 1999 levels,  the  additional
annual  expense  would be  approximately  $120 on a pre-tax  basis.  The Company
currently does not hedge its exposure to floating interest rate risk.

The  Company  accounts  for  investments  pursuant  to  Statement  of  Financial
Accounting Standards (SFAS) No.115,  "Accounting for Certain Investments in Debt
and Equity  Securities."  At  September  30, 1999 and  December  31,  1998,  the
Company's  investments  have been  categorized as "available for sale" and, as a
result, are stated at fair value. Accordingly,  any unrealized holding gains and
losses are included as a component of accumulated  other  comprehensive  income,
net of tax, until realized. Investments at September 30, 1999 consist of $720 in
short term money market funds.

There were unrealized gains of $78 and $53 recorded as of September 30, 1999 and
December 31, 1998, respectively.

The Company's revenue derived from international operations is not material and,
therefore, the risk related to foreign currency exchange rates is not material.


                                       15
<PAGE>

                         PART II. FINANCIAL INFORMATION
                             (Dollars in thousands)


ITEM 2.  CHANGES IN SECURITIES AND USE OF PROCEEDS

c) Recent Sale of Unregistered Securities

No securities of the Company that were not  registered  under the Securities Act
of 1933 have been issued or sold by the  Company for the period  covered by this
Quarterly Report on Form 10-Q other than the following:

On September 1, 1999,  the Company  acquired its franchise  locations in Denver,
Englewood,  Broomfield,  and Colorado Springs, Colorado for $13,611 in cash, net
of cash acquired,  and 21,634 shares of the Company's  common stock. The average
price of the  Company's  stock  seven  days  before  and  after  the date of the
transaction  was $17.56 per share of common stock.  Thus, the aggregate value of
the  21,634  shares of  common  stock on the date of the  transaction  was $380.
Registration  under the  Securities Act of 1933 was not effected with respect to
the transaction described above in reliance upon the exemption from registration
provided by Section 4(2) of the Securities Act of 1933.

                                       16
<PAGE>

                           PART II: Other Information


Item 5.   Other Information

          Effective August 27, 1999, the Company's principal executive office is
          located at 1231 E. Dyer Road,  Santa  Ana,  California  92705, and the
          Company's phone number is 714-432-7600.


Item 6.   Exhibits and Reports on Form 8-K


(a)       Exhibit Index

(b)       Reports on Form 8-K.  During the quarter ended September 30, 1999, the
          Company filed a Current Report  on Form 8-K dated September 1, 1999 to
          report the  Company's acquisition,  through its indirect  wholly-owned
          subsidiary,  New Horizons Computer Learning Center of Denver,  Inc., a
          Delaware  corporation,  of substantially all of the assets used in the
          computer training business conducted by Vernon Business Systems, Inc.,
          a Colorado corporation.

Exhibit
Number    Description of Documents

4.1       Secured Revolving Line of Credit, guaranteed by the Registrant*

10.1**    Relocation  Agreement dated July 27,  1999 between  the Registrant and
          Thomas J. Bresnan*

27        Financial Data Schedule*



          *   Filed herewith
          **  Compensatory plan or agreement

                                       17
<PAGE>

                                    SIGNATURE


Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereto duly authorized.


                                                  NEW HORIZONS WORLDWIDE, INC.
                                                           (Registrant)


Date:    November 12, 1999                        By:  /s/
                                                  Robert S. McMillan
                                                  NEW HORIZONS WORLDWIDE, INC.
                                                  Chief Financial Officer

                                       18
<PAGE>



                             BUSINESS LOAN AGREEMENT


     This  Agreement  dated as of August 23rd, 1999, is between  Bank of America
N.A. (the "Bank") and New Horizons Worldwide,  Inc., a Delaware corporation (the
"Borrower").

1.  FACILITY NO. ONE:  LINE OF CREDIT AMOUNT AND TERMS

     1.1  Line of Credit Amount.

          (a)  During the  availability  period  described  below, the Bank will
               provide a line of credit  ("Facility  No. One") to the  Borrower.
               The  amount  of  the  line  of  credit  (the  "Facility  No.  One
               Commitment") is Five Million Dollars ($5,000,000).

          (b)  This is a revolving  line of credit  providing  for cash advances
               and  letters  of  credit.  During the  availability  period,  the
               Borrower may repay principal amounts and reborrow them.

          (c)  The  Borrower  agrees  not to permit  the  outstanding  principal
               balance of advances under the line of credit plus the outstanding
               amounts  of any  letters of credit,  including  amounts  drawn on
               letters of credit and not yet reimbursed,  to exceed the Facility
               No. One Commitment.

          (d)  The  Borrower  may at any time,  upon not less than ten (10) days
               written notice to the Bank, terminate or reduce the amount of the
               Facility No. One Commitment, and any such reduction will be in an
               amount not less than One  Million  Dollars  ($1,000,000)  and any
               multiple  thereof.  Any  termination  in full of Facility No. One
               will  be  accompanied  by a  prepayment  in  full  of the  unpaid
               principal amount of the advances then outstanding,  together with
               the  payment of any  accrued and unpaid  interest  and fees.  Any
               reduction in the Facility No. One Commitment  will be accompanied
               by the  prepayment of the respective  advances to the extent,  if
               any,  that  the  aggregate  principal  amount  thereof  plus  the
               outstanding  amounts of any letters of credit  including  amounts
               drawn on  letters of credit  and not yet  reimbursed,  exceed the
               Facility No. One Commitment as then reduced.

     1.2  Availability  Period. The line of credit is available between the date
          of this  Agreement  and  September  30,  2002 (the  "Facility  No. One
          Expiration  Date")  unless an Event of Default  (as defined in Section
          10) exists.

     1.3 Interest Rate.

          (a)  Unless the Borrower elects an optional interest rate as described
               below,  the interest rate is the Bank's  Reference Rate minus one
               half of one percentage point (0.50%).

                                       1
<PAGE>

          (b)  The  Reference  Rate is the per annum rate of  interest  publicly
               announced  from time to time by the Bank as its  Reference  Rate.
               The Reference  Rate is set by the Bank based on various  factors,
               including the Bank's costs and desired return,  general  economic
               conditions  and other factors,  and is used as a reference  point
               for pricing some loans. The Bank may price loans to its customers
               at,  above,  or below  the  Reference  Rate.  Any  change  in the
               Reference  Rate shall take  effect at the  opening of business on
               the day specified in the public  announcement  of a change in the
               Bank's Reference Rate.

     1.4  Repayment Terms.

          (a)  The  Borrower  will pay  interest  on August 30,  1999,  and then
               monthly  thereafter  until  payment  in  full  of  any  principal
               outstanding under this line of credit.

          (b)  The  Borrower  will  repay in full all  principal  and any unpaid
               interest or other charges  outstanding  under this line of credit
               no later than the Facility No. One Expiration  Date. Any interest
               period for an optional  interest rate (as described  below) shall
               expire no later than the Facility No. One Expiration Date.


     1.5  Optional  Interest  Rates.  Instead of the interest  rate based on the
          Bank's  Reference  Rate, the Borrower may elect the optional  interest
          rates listed below for this Facility No. One during  interest  periods
          agreed to by the Bank and the Borrower.  The optional  interest  rates
          shall be subject to the terms and conditions  described  later in this
          Agreement.  Any principal  amount bearing interest at an optional rate
          under this  Agreement  is referred to as a  "Portion."  The  following
          optional interest rate is available:

          (a)  the LIBOR  Rate  plus one and  three-quarters  percentage  points
               (1.75%).

     1.6  Letters of Credit.

          (a)  This line of credit may be used for financing:

               (i)  commercial  letters of credit with a maximum maturity of 365
                    days  but not to  extend  more  than  120  days  beyond  the
                    Facility No. One Expiration Date. Each commercial  letter of
                    credit will require drafts payable at sight.

               (ii) standby  letters of credit  with a maximum  maturity  of 365
                    days  but not to  extend  more  than  120  days  beyond  the
                    Facility No. One Expiration Date.

               (iii)The amount of the letters of credit  outstanding  at any one
                    time  (including  amounts drawn on letters of credit and not
                    yet   reimbursed)   may  not  exceed  One  Million   Dollars
                    ($1,000,000).

          (b)  The Borrower agrees:

                                       2
<PAGE>

              (i)  any sum drawn under a letter of credit may, at the option of
                    the Bank, be added to the principal amount outstanding under
                    this Agreement.  The amount will bear interest and be due as
                    described elsewhere in this Agreement.

               (ii) if there is an Event of  Default  under this  Agreement,  to
                    immediately   prepay   and  make  the  Bank  whole  for  any
                    outstanding letters of credit.

               (iii)the issuance of any letter of credit and any  amendment to a
                    letter of credit is subject to the Bank's  written  approval
                    and must be in form and content satisfactory to the Bank and
                    in favor of a beneficiary acceptable to the Bank.

               (iv) to sign  the  Bank's  form  Application  and  Agreement  for
                    Commercial Letter of Credit or Application and Agreement for
                    Standby Letter of Credit.

               (v)  to pay any standard issuance and/or other standard fees that
                    the Bank  notifies the Borrower  will be charged for issuing
                    and processing letters of credit for the Borrower.

               (vi) to  allow  the Bank to  automatically  charge  its  checking
                    account for applicable fees, discounts, and other charges.

               (vii)to pay the Bank a  non-refundable  fee  equal  to 1.75%  per
                    annum of the  outstanding  undrawn  amount  of each  standby
                    letter of credit,  payable quarterly in advance,  calculated
                    on the basis of the face amount  outstanding  on the day the
                    fee is calculated. If there is an Event of Default which has
                    occurred  and is  continuing  under this  Agreement,  at the
                    Bank's  option  upon  written  notice to the  Borrower,  the
                    amount of the fee  shall be  increased  to 3.75% per  annum,
                    effective  starting on the day the Bank  provides  notice of
                    the increase to the Borrower.

2.  FACILITY NO. TWO LINE OF CREDIT AMOUNT AND TERMS

     2.1  Line of Credit Amount.

          (a)  During the  availability  period  described  below, the Bank will
               provide a line of credit  ("Facility  No. Two") to the  Borrower.
               The  amount  of  the  line  of  credit  (the  "Facility  No.  Two
               Commitment") is Twenty Million Dollars ($20,000,000).

          (b)  This is a revolving line of credit with a term repayment  option,
               and providing for cash advances.  During the availability period,
               the Borrower may repay principal amounts and reborrow them.

          (c)  The  Borrower  agrees  not to permit  the  outstanding  principal
               balance  of  advances  under the line of  credit  to  exceed  the
               Facility No. Two Commitment.

                                       3
<PAGE>

     2.2  Availability  Period. The line of credit is available between the date
          of this  Agreement  and  December  31,  2000 (the  "Facility  No.  Two
          Expiration Date") unless an Event of Default exists.

     2.3  Interest  Rate.  Unless  the  Borrower  elects  an  optional  rate  as
          described  below, the interest rate is the Bank's Reference Rate minus
          one-half of one percentage point (0.50%).

     2.4  Repayment Terms.

          (a)  The  Borrower  will pay  interest  on August 30,  1999,  and then
               monthly  thereafter  until  payment  in  full  of  any  principal
               outstanding under this line of credit.

          (b)  The Borrower will repay the principal  amount  outstanding on the
               Facility  No.,  Two  Expiration  Date  in  16  successive   equal
               quarterly  installments  starting March 31, 2001. On December 31,
               2004,  the Borrower  will repay the remaining  principal  balance
               plus any interest then due.

          (c)  The  Borrower may prepay the loan in full or in part at any time.
               The  prepayment  will be  applied to the most  remote  payment of
               principal due under this Agreement.

          (d)  Notwithstanding  the repayment  terms in (b) above,  the Borrower
               will be  required  to  repay in full  the  outstanding  principal
               balance of Facility No. Two, together with any interest then due,
               if  Facility  No.  One  is  terminated   for  any  reason.   Such
               termination could be the result of: (i) the Borrower's request to
               cancel  the  line;  (ii)  cancellation  of the  line by the  Bank
               because of an Event of Default;  (iii) the Bank's decision not to
               renew  the line of  credit  beyond  any  applicable  availability
               period; or (iv) the  Borrower's decision not to accept the Bank's
               offer to renew the line of credit  upon such terms and  condition
               as may be  offered by the Bank.  Repayment  of  Facility  No. Two
               shall be due on the date of  cancellation of Facility No. One, as
               referred  to in (i) and (ii)  above,  or for any  non-renewal  of
               Facility  No. One,  as  referred  to in (iii) and (iv) above,  on
               September 30, 2002.

     2.5  Optional  Interest  Rates.  Instead of the interest  rate based on the
          Bank's Reference  Rate, the Borrower  may elect the optional  interest
          rates  listed  below for this  Facility  No. Two  during the  interest
          periods agreed to by the Bank and the Borrower.  The optional interest
          rates  shall be subject to the terms and  conditions  described  later
          this Agreement.  Any principal  amount bearing interest at an optional
          rate under this Agreement is referred to as a "Portion". The following
          optional interest rate is available:

          (a)  The LIBOR  Rate  plus one and  three-quarters  percentage  points
               (1.75%).

                                       4
<PAGE>

3.   OPTIONAL INTEREST RATES

     3.1  Optional  Rates.  Each  optional  interest  rate is a rate  per  year.
          Interest will be paid on the last day of each interest period, and, if
          the  interest  period is longer than one month then on the last day of
          each month  during the  interest  period.  At the end of any  interest
          period,  the  interest  rate  will  revert  to the  rate  based on the
          Reference Rate,  unless the Borrower has designated  another  optional
          interest  rate for the  Portion.  No Portion  will be  converted  to a
          different  interest rate during the applicable  interest period.  Upon
          the  occurrence  and  continuance  of an Event of  Default  under this
          Agreement,  the  Bank  may  terminate  the  availability  of  optional
          interest  rates for  interest  periods  commencing  after the  default
          occurs.

     3.2  LIBOR  Rate.  The  election  of LIBOR  Rates  shall be  subject to the
          following terms and requirements:

          (a)  The interest period during which the LIBOR Rate will be in effect
               will be one, two or three weeks, or one, two, three,  four, five,
               six, seven, eight, nine, ten, eleven, or twelve months. The first
               day of the interest  period must be a day,  other than a Saturday
               or  a  Sunday,  on  which  the  Bank  is  open  for  business  in
               California,  New York and London and dealing in offshore  dollars
               (a "LIBOR Banking Day").  The last day of the interest period and
               the actual  number of days  during the  interest  period  will be
               determined  by  the  Bank  using  the  practices  of  the  London
               inter-bank market.

          (b)  Each LIBOR Rate  Portion  will be for an amount not less than the
               following:

               (i)  for interest periods of four months or longer,  Five Hundred
                    Thousand Dollars ($500,000).

               (ii) for  interest  periods  of one,  two or  three  months,  One
                    Million Dollars ($1,000,000).

               (iii)for interest  periods of one, two or three weeks,  an amount
                    which,  when  multiplied  by  the  number  of  days  in  the
                    applicable  interest period, is not less than thirty million
                    (30,000,000) dollar-days.

          (c)  The  "LIBOR  Rate"  means the  interest  rate  determined  by the
               following  formula,  rounded  upward to the nearest  1/100 of one
               percent.  (All amounts in the  calculation  will be determined by
               the Bank as of the first day of the interest period.)

                    LIBOR Rate = London  Inter-Bank  Offered  Rate
                                 ---------------------------------
                                    (1.00 - Reserve Percentage)

                                       5
<PAGE>

         Where,

                    (i)  "London  Inter-Bank  Offered  Rate" means the  interest
                         rate at which the Bank's London Branch,  London,  Great
                         Britain,  would  offer  U.S.  dollar  deposits  for the
                         applicable  interest period to other major banks in the
                         London  inter-bank  market at approximately  11:00 a.m.
                         London  time two (2)  London  Banking  Days  before the
                         commencement of the interest  period. A "London Banking
                         Day" is a day on which the Bank's London Branch is open
                         for business and dealing in offshore dollars.

                    (ii) "Reserve  Percentage"  means the  total of the  maximum
                         reserve  percentages for determining the reserves to be
                         maintained  by  member  banks  of the  Federal  Reserve
                         System  for  Eurocurrency  Liabilities,  as  defined in
                         Federal  Reserve Board  Regulation D, rounded upward to
                         the nearest 1/100 of one percent.  The percentage  will
                         be expressed as a decimal, and will include, but not be
                         limited to, marginal, emergency, supplemental, special,
                         and other reserve percentages.

               (d)  The Borrower shall irrevocably  request a LIBOR Rate Portion
                    no later  than 12:00  noon San  Francisco  time on the LIBOR
                    Banking Day preceding the day on which the London Inter-Bank
                    Offered Rate will be set, as specified  above.  For example,
                    if there are no intervening  holidays or weekend days in any
                    of the relevant locations, the request must be made at least
                    three days before the LIBOR Rate takes effect.

               (e)  The  Borrower may not elect a LIBOR Rate with respect to any
                    principal  amount which is scheduled to be repaid before the
                    last day of the applicable interest period.

               (f)  Each prepayment of a LIBOR Rate Portion,  whether voluntary,
                    by reason of acceleration or otherwise,  will be accompanied
                    by the amount of accrued  interest on the amount prepaid and
                    a prepayment fee as described  below.  A  "prepayment"  is a
                    payment of an amount on a date  earlier  than the  scheduled
                    payment date for such amount as required by this  Agreement.
                    The  prepayment fee shall be equal to the amount (if any) by
                    which:

                    (i)  the  additional  interest which would have been payable
                         during the interest period on the amount prepaid had it
                         not been prepaid, exceeds

                    (ii) the interest  which would have been  recoverable by the
                         Bank by placing  the  amount  prepaid on deposit in the
                         domestic  certificate of deposit market, the eurodollar
                         deposit  market,  or  other  appropriate  money  market
                         selected by the Bank, for a period starting on the date
                         on which it was  prepaid  and ending on the last day of
                         the interest  period for such Portion (or the scheduled
                         payment date for the amount prepaid, if earlier).

               (g)  The Bank will have no obligation to accept an election for a
                    LIBOR Rate Portion if any of the following  described events
                    has occurred and is continuing:

                    (i)  Dollar  deposits  in  the  principal  amount,  and  for
                         periods equal to the interest  period,  of a LIBOR Rate
                         Portion  are not  available  in the  London  inter-bank
                         market; or

                                       6
<PAGE>

                   (ii) the LIBOR Rate does not accurately  reflect the cost of
                         a LIBOR Rate Portion.

4.   FEES AND EXPENSES

     4.1  Fees.

          (a)  Unused commitment fee (Facility No. One). Upon the termination of
               Facility No. Two and/or the repayment in full of all  obligations
               outstanding  under Facility No. Two, the Borrower agrees to pay a
               fee (with respect to the period  following such  termination)  on
               any difference  between the Facility No. One  Commitment,  as the
               same may be reduced  pursuant to Section  1.1(d)  above,  and the
               amount of credit it actually  uses,  determined  by the  weighted
               average credit  outstanding  during the specified period. The fee
               will be calculated at 0.25% per year.  The  calculation of credit
               outstanding  shall  include  the  undrawn  amount of  letters  of
               credit.  When applicable,  the fee shall be payable in arrears on
               the last day of each  calendar  quarter  until  expiration of the
               Facility No. One availability period.

          (b)  Unused  commitment fee (Facility No. Two). The Borrower agrees to
               pay a fee for the  period  commencing  January 1, 2000 and ending
               December 31, 2000, on any difference, if any, between $10,000,000
               minus the amount of credit it actually  uses,  determined  by the
               weighted average credit  outstanding during the specified period.
               The fee will be calculated at 0.375% per year. This fee is due on
               March  31,  2000,  and on the last day of each  calendar  quarter
               through December 31, 2000.

          (c)  Waiver Fee. If the Bank,  at its  discretion,  agrees to waive or
               amend any terms of this  Agreement,  the  Borrower  will,  at the
               Bank's option, pay the Bank a fee for each waiver or amendment in
               an amount  advised by the Bank at the time the Borrower  requests
               the waiver or amendment.  Nothing in this  paragraph  shall imply
               that the Bank is  obligated  to agree to any waiver or  amendment
               requested  by  the  Borrower.  The  Bank  may  impose  additional
               requirements as a condition to any waiver or amendment.

     4.2  Expenses.   The  Borrower  agrees  to  promptly  repay  the  Bank  for
          reasonable  expenses  that  include,  but are not limited to,  filing,
          recording and search fees and documentation fees.

     4.3  Reimbursement Costs. The Borrower agrees to reimburse the Bank for any
          reasonable expenses it incurs in the preparation of this Agreement and
          any  agreement  or  instrument  required by this  Agreement.  Expenses
          include, but are not limited to, reasonable attorneys' fees, including
          any allocated costs of the Bank's in-house counsel.

5.   DISBURSEMENTS, PAYMENTS AND COSTS

     5.1  Requests  for Credit.  Each request for an extension of credit will be
          made in  writing  in a manner  acceptable  to the Bank,  or by another
          means acceptable to the Bank.

                                       7
<PAGE>

     5.2  Disbursements and Payments.

          (a)  Disbursements  by the Bank  shall be made to  Borrowers  deposit
               account  number  14587-26757,  or such  other  of the  Borrowers
               accounts with the Bank as designated in writing by the Borrower;

          (b)  All  payments  and  disbursements  shall  be made in  immediately
               available funds;

          (c)  All payments and disbursements shall be evidenced by records kept
               by the  Bank.  In  addition,  the Bank  may,  at its  discretion,
               require the Borrower to sign one or more promissory notes.

     5.3  Telephone and Telefax Authorization.

          (a)  The Bank may honor telephone or telefax instructions for advances
               or repayments or for the  designation of optional  interest rates
               and telefax  requests for the issuance of letters of credit given
               by any one of the individuals  authorized to sign loan agreements
               on behalf of the Borrower,  or any other individual designated by
               any one of such authorized signers.

          (b)  Advances  will be deposited in and  repayments  will be withdrawn
               from the Borrower's account number 14587-26757,  or such other of
               the Borrower's accounts with the Bank as designated in writing by
               the Borrower.

          (c)  The Bank will  provide  written  confirmation  to the Borrower of
               transactions made based on telephone or telefax instructions. The
               Borrower  agrees to notify the Bank  promptly of any  discrepancy
               between   the   confirmation   and  the   telephone   or  telefax
               instructions.

          (d)  The  Borrower  indemnifies  and excuses the Bank  (including  its
               officers,  employees,  and agents) from all liability,  loss, and
               costs in  connection  with any act  resulting  from  telephone or
               telefax instructions the Bank reasonably believes are made by any
               individual  authorized by the Borrower to give such instructions.
               This   indemnity   and  excuse  will  survive  this   Agreement's
               termination.

     5.4  Direct Debit (Pre-Billing).

          (a)  The  Borrower  agrees  that the Bank will  debit  the  Borrower's
               deposit  account  number  14587-26757,   or  such  other  of  the
               Borrower's accounts with the Bank as designated in writing by the
               Borrower (the  "Designated  Account") on the date each payment of
               principal and interest and any fees from the Borrower becomes due
               (the  "Due  Date").  If the Due Date is not a  banking  day,  the
               Designated Account will be debited on the next banking day.

                                       8
<PAGE>

         (b)  Approximately  10 days prior to each Due Date, the Bank will mail
               to the  Borrower a statement  of the amounts  that will be due on
               that Due Date (the "Billed Amount"). The calculation will be made
               on the  assumption  that no new  extensions of credit or payments
               will be made  between the date of the billing  statement  and the
               Due Date,  and that there  will be no  changes in the  applicable
               interest rate.

          (c)  The Bank will debit the Designated Account for the Billed Amount,
               regardless  of the actual  amount due on that date (the  "Accrued
               Amount").  If the Billed Amount debited to the Designated Account
               differs from the Accrued Amount,  the discrepancy will be treated
               as follows:

               (i)  If the Billed  Amount is less than the Accrued  Amount,  the
                    Billed  Amount for the  following Due Date will be increased
                    by the amount of the  discrepancy.  The Borrower will not be
                    in default by reason of any such discrepancy.

               (ii) If the Billed  Amount is more than the Accrued  Amount,  the
                    Billed  Amount for the  following Due Date will be decreased
                    by the amount of the discrepancy.

                    Regardless of any such  discrepancy,  interest will continue
                    to  accrue   based  on  the  actual   amount  of   principal
                    outstanding without  compounding.  The Bank will not pay the
                    Borrower interest on any overpayment.

          (d)  The Borrower will  maintain  sufficient  funds in the  Designated
               Account to cover each debit. If there are  insufficient  funds in
               the  Designated  Account  on the date the Bank  enters  any debit
               authorized by this Agreement, the debit will be reversed.

     5.5  Direct Debit (Line of Credit)

          (a)  The Borrower  agrees that the Bank may create  advances under the
               line of  credit to pay  interest  and any fees that are due under
               this Agreement.

          (b)  The Bank will  create  such  advances  on the dates the  payments
               become  due.  If a due date does not fall on a banking  day,  the
               Bank will create the advance on the first  banking day  following
               the due date.

          (c)  If the creation of an advance under the line of credit causes the
               total amount of credit  outstanding  under the line to exceed the
               limitations  set  forth  in this  Agreement,  the  Borrower  will
               immediately pay the excess to the Bank upon the Bank's demand.

     5.6  Banking Days. Unless otherwise  provided in this Agreement,  a banking
          day is a day, other than a Saturday or a Sunday,  on which the Bank is
          open for business in California.  For amounts  bearing  interest at an
          offshore  rate (if any),  a banking day is a day other than a Saturday
          or a Sunday on which the Bank is open for business in  California  and
          dealing in offshore  dollars.  All  payments and  disbursements  which
          would be due on a day  which is not a  banking  day will be due on the
          next  banking  day.  All  payments  received  on a day  which is not a
          banking day will be applied to the credit on the next banking day.

                                       9
<PAGE>

     5.7  Taxes.

          (a)  If any  payments to the Bank under this  Agreement  are made from
               outside  the  United  States,  the  Borrower  will not deduct any
               foreign taxes from any payments it makes to the Bank. If any such
               taxes are imposed on any payments made by the Borrower (including
               payments under this  paragraph),  the Borrower will pay the taxes
               and will also pay to the Bank, at the time interest is paid,  any
               additional  amount  which  the Bank  specifies  as  necessary  to
               preserve the after-tax yield the Bank would have received if such
               taxes had not been imposed. The Borrower will confirm that it has
               paid the taxes by  giving  the Bank  official  tax  receipts  (or
               notarized copies) within 30 days after the due date.

          (b)  Payments  made by the  Borrower to the Bank will be made  without
               deduction of United States  withholding or similar taxes.  If the
               Borrower is required to pay U.S.  withholding taxes, the Borrower
               will pay such taxes in  addition  to the  amounts due to the Bank
               under  this  Agreement.  If the  Borrower  fails to make such tax
               payments when due, the Borrower  indemnifies the Bank against any
               liability  for such taxes,  as well as for any related  interest,
               expenses,  additions  to tax, or  penalties  asserted  against or
               suffered by the Bank with respect to such taxes.

     5.8  Additional  Costs.  The Borrower will pay the Bank, on written demand,
          for the Bank's costs or losses  incurred not more than sixty (60) days
          prior to the date of such written demand,  arising from any statute or
          regulation, or any request or requirement of a regulatory agency which
          is applicable to all national banks or a class of all national  banks.
          The  costs  and  losses  will be  allocated  to the  loan in a  manner
          determined by the Bank, using any reasonable method. The costs include
          the following:

          (a)  any reserve or deposit requirements; and

          (b)  any  capital  requirements  relating  to the  Bank's  assets  and
               commitments for credit.

     5.9  Interest  Calculation.  Except as otherwise  stated in this Agreement,
          all  interest  and fees,  if any,  will be  computed on the basis of a
          360-day year and the actual  number of days  elapsed.  This results in
          more  interest  or a  higher  fee  than if a  365-day  year  is  used.
          Installments  of  principal  which are not paid  when due  under  this
          Agreement shall continue to bear interest until paid.

    5.10 Default Rate.  Upon the occurrence and during the  continuation of any
          Event of Default under this Agreement,  following  written notice from
          the Bank,  principal amounts  outstanding under this Agreement will at
          the  option  of the  Bank  bear  interest  at a rate  which is two (2)
          percentage  point(s)  higher  than  the  rate  of  interest  otherwise
          provided  under this  Agreement.  This will not constitute a waiver of
          any default.

                                       10
<PAGE>

     5.11 Interest Compounding.  At the Bank's sole option in each instance, any
          interest,  fees or costs  which  are not  paid  when  due  under  this
          Agreement  shall  bear  interest  from  the  due  date  at the  Bank's
          Reference  Rate plus two (2)  percentage  points.  This may  result in
          compounding of interest.

     5.12 Overdrafts.  At the Bank's sole option in each instance,  the Bank may
          do one of the following:

          (a)  The Bank may make  advances  under this  Agreement  to prevent or
               cover an overdraft on any account of the Borrower  with the Bank.
               Each  such  advance  will  accrue  interest  from the date of the
               advance or the date on which the account is overdrawn,  whichever
               occurs first, at the interest rate described in this Agreement.

          (b)  The Bank may  reduce  the  amount of credit  otherwise  available
               under  this  Agreement  by  the  amount  of  any  overdraft  then
               outstanding on any account of the Borrower with the Bank.

               This  paragraph  shall not be deemed to authorize the Borrower to
               create  overdrafts  on any of the  Borrower's  accounts  with the
               Bank.

6.   CONDITIONS

     The Bank must receive the following  items, in form and content  acceptable
     to the Bank,  before it is  required  to extend any credit to the  Borrower
     under this Agreement:

     6.1  Authorizations.  Evidence that the execution, delivery and performance
          by  the  Borrower  and  each  guarantor  of  this  Agreement  and  any
          instrument or agreement  required  under this Agreement have been duly
          authorized.

     6.2  Governing  Documents.  A copy  of the  articles  of  incorporation  or
          organization for the Borrower and each subsidiary.

     6.3  Master  Guaranty.  A  master  continuing  and  unconditional  guaranty
          ("Master  Guaranty")  signed by each subsidiary set forth on Exhibit A
          hereto.

     6.4  Good Standing. Certificates of good standing for the Borrower and each
          subsidiary  from its state of  formation  and from any other  state in
          which the  Borrower  and each  subsidiary  is  required  to qualify to
          conduct its business.

     6.5  Payment of Fees.  Payment of all accrued and unpaid expenses  incurred
          by the  Bank as  required  by the  paragraph  entitled  "Reimbursement
          Costs."

     6.6  Year  2000   Information.   A   completed   Bank  form  of  Year  2000
          Questionnaire.

                                       11
<PAGE>

    6.7  Borrower  Certificate.  A certificate  of the  Borrower,  signed by an
          authorized  officer of Borrower,  confirming to the best  knowledge of
          Borrower,  the accuracy in all material respects, of the Bank prepared
          company  projections for the fiscal year end periods December 31, 1999
          through December 31, 2003.

     6.8  Lien Search. A UCC lien search showing no security interests and liens
          on the assets of the Borrower and its  subsidiaries,  except those the
          Bank consents to in writing.

     6.9  Other Items. Any other items that the Bank reasonably requires.

7.   REPRESENTATIONS AND WARRANTIES

     When the  Borrower  signs this  Agreement,  and until the Bank is repaid in
     full, the Borrower makes the following representations and warranties. Each
     request for an extension of credit constitutes a renewed representation:

     7.1  Organization  of Borrower.  The Borrower is a corporation  duly formed
          and  existing  under  the  laws of the  state  where  organized.  Each
          subsidiary  of  the  Borrower   including  without   limitation,   the
          subsidiaries   set  forth  on   Exhibit  A  hereto   (individually   a
          Subsidiary and collectively,  the Subsidiaries),  is a corporation
          or a limited liability company duly formed and existing under the laws
          of the state where organized.

     7.2  Authorization.   This  Agreement,  and  any  instrument  or  agreement
          required  hereunder,  are within the Borrower's powers, have been duly
          authorized, and do not conflict with any of its organizational papers.
          The  execution,  delivery and  performance  by each  Subsidiary of the
          Master  Guaranty  is  within  its  corporate  powers,  has  been  duly
          authorized  and  does  not  conflict  with  any of its  organizational
          papers.

     7.3  Enforceable  Agreement.  This Agreement is a legal,  valid and binding
          agreement  of  the  Borrower,  enforceable  against  the  Borrower  in
          accordance  with its terms,  and any instrument or agreement  required
          hereunder  from the  Borrower or any  Subsidiary,  when  executed  and
          delivered,  will be similarly legal,  valid,  binding and enforceable,
          except  as  enforceability  thereof  may  be  limited  by  bankruptcy,
          insolvency or other similar laws relating to or affecting  enforcement
          of creditors rights generally or by general equitable principles.

     7.4  Good Standing. In each state in which the Borrower and each Subsidiary
          does business, it is properly licensed,  in good standing,  and, where
          required,  in compliance with  fictitious name statutes,  except where
          the failure to do so would not have a material  adverse  effect on the
          Borrower and its Subsidiaries taken as a whole.

     7.5  No  Conflicts.   This  Agreement  does  not  conflict  with  any  law,
          agreement,  or obligation  by which the Borrower or any  Subsidiary is
          bound.

     7.6  Financial  Information.  All financial and other  information that has
          been  or  will be  supplied  to the  Bank,  including  the  Borrower's
          consolidated financial statement dated as of March 31, 1999, is:

                                       12
<PAGE>

          (a)  prepared  in  accordance  with  generally   accepted   accounting
               principles,   consistently   applied,  and  fairly  presents  the
               financial   condition,    including   all   material   contingent
               liabilities, of the Borrower and its Subsidiaries.

          (b)  in  compliance  in all  material  respects  with  all  government
               regulations that apply.

          Since the date of the financial  statement  specified above, there has
          been no material adverse change in the business  condition  (financial
          or otherwise),  operations, properties or prospects of the Borrower or
          any Subsidiary.

     7.7  Lawsuits.  There is no lawsuit,  tax claim or other dispute pending or
          threatened  against the  Borrower or any  Subsidiary  which,  if lost,
          would materially impair the Borrower's and its Subsidiaries  financial
          condition  taken as a whole or  ability  to repay the loan,  except as
          have been disclosed in writing to the Bank.

     7.8  Permits,  Franchises.  The Borrower and each Subsidiary  possesses all
          permits, memberships,  franchises, contracts and licenses required and
          all trademark rights, trade name rights,  patent rights and fictitious
          name rights necessary to enable it to conduct the business in which it
          is now engaged,  except where the failure to own or possess any of the
          foregoing  would not have a material  adverse  effect on the financial
          condition or operations of the Borrower and its Subsidiaries  taken as
          a whole.

     7.9  Other  Obligations.  Neither the  Borrower  nor any  Subsidiary  is in
          default on any  obligation  for borrowed  money,  any  purchase  money
          obligation  or  any  other  material  lease,   commitment,   contract,
          instrument  or  obligation,  in excess of $200,000  in the  aggregate,
          except as have been disclosed in writing to the Bank.

     7.10 Income Tax  Matters.  The  Borrower  has no  knowledge  of any pending
          assessments or adjustments of its income tax for any year in excess of
          $500,000 in the aggregate, except as have been disclosed in writing to
          the Bank.

     7.11 No Tax Avoidance  Plan.  The  Borrower's  obtaining of credit from the
          Bank under this  Agreement  does not have as a  principal  purpose the
          avoidance of U.S. withholding taxes.

     7.12 No Event of Default.  There is no Event of Default  which has occurred
          and is continuing.

     7.13 Insurance.  The Borrower has obtained,  and maintained in effect,  the
          insurance  coverage  required  in  the  "Covenants"  section  of  this
          Agreement.

                                       13
<PAGE>

     7.14 ERISA Plans.

         (a)  Each Plan (other than a  multiemployer  plan) is in compliance in
               all material  respects with the  applicable  provisions of ERISA,
               the Code and other  federal  or state  law,  except to the extent
               that any non-compliance  would not result in a material liability
               of  Borrower.  Each Plan has  received a favorable  determination
               letter from the IRS and to the best  knowledge  of the  Borrower,
               nothing  has  occurred   which  would  cause  the  loss  of  such
               qualification in any case where the failure to be qualified would
               result in a material  liability  of  Borrower.  The  Borrower has
               fulfilled  its  obligations,  if any,  under the minimum  funding
               standards of ERISA and the Code with respect to each Plan, except
               to the extent that any failure to fulfill such  obligation  would
               not  result in a  material  liability  of  Borrower,  and has not
               incurred  any material  liability  with respect to any Plan under
               Title IV of ERISA.

          (b)  There  are no  claims,  lawsuits  or  actions  (including  by any
               governmental  authority),   and  there  has  been  no  prohibited
               transaction or violation of the fiduciary  responsibility  rules,
               with respect to any Plan which has  resulted or could  reasonably
               be expected to result in a material adverse effect.

          (c)  With respect to any Plan subject to Title IV of ERISA:

               (i)  No reportable  event has occurred  under Section  4043(c) of
                    ERISA for which the PBGC requires 30-day notice, which would
                    result in a material liability of Borrower.

               (ii) No  action  by  the  Borrower  or  any  ERISA  Affiliate  to
                    terminate  or  withdraw  from any Plan has been taken and no
                    notice of intent to  terminate  a Plan has been filed  under
                    Section 4041 of ERISA, which termination or withdrawal would
                    result in a material liability of Borrower.

               (iii)No termination proceeding has been commenced with respect to
                    a Plan  under  Section  4042  of  ERISA,  and to  Borrowers
                    knowledge,  no event has occurred or condition  exists which
                    might  constitute  grounds  for the  commencement  of such a
                    proceeding.

          (d)  The following  terms have the meanings  indicated for purposes of
               this Agreement:

               (i)  "Code" means the Internal  Revenue Code of 1986,  as amended
                    from time to time.

               (ii) "ERISA" means the Employee Retirement Income Security Act of
                    1974, as amended from time to time.

               (iii)"ERISA  Affiliate"  means any trade or business  (whether or
                    not  incorporated)  under  common  control with the Borrower
                    within the meaning of Section414(b) or (c) of the Code.

               (iv) "PBGC" means the Pension Benefit Guaranty Corporation.

                                       14
<PAGE>

              (v)  "Plan" means a pension, profit-sharing,  or stock bonus plan
                    intended  to  qualify  under  Section  401(a)  of the  Code,
                    maintained  or  contributed  to by the Borrower or any ERISA
                    Affiliate,  including  any  multiemployer  plan  within  the
                    meaning of Section 4001(a)(3) of ERISA.

     7.15 Location of Borrower. Subject to Section 8.13(e), the Borrower's place
          of business  (or, if the Borrower has more than one place of business,
          its chief executive office) is located at the address listed under the
          Borrower's signature on this Agreement.

     7.16 Environmental Matters.  Neither the Borrower nor any Subsidiary (a) is
          in violation of any health, safety, or environmental law or regulation
          regarding  hazardous  substances  and (b) is the subject of any claim,
          proceeding,   notice,  or  other  communication   regarding  hazardous
          substances,  which  could  reasonably  be  expected to have a material
          adverse  effect  on  the  financial  condition  or  operations  of the
          Borrower and its Subsidiaries taken as a whole. "Hazardous substances"
          means any substance,  material or waste that is or becomes  designated
          or regulated as "toxic," "hazardous," "pollutant," or "contaminant" or
          a similar designation or regulation under any federal,  state or local
          law (whether  under common law,  statute,  regulation or otherwise) or
          judicial or administrative  interpretation of such,  including without
          limitation petroleum or natural gas.

     7.17 Year 2000  Compliance.  The  Borrower  has  conducted a  comprehensive
          review and assessment of the Borrower's and its  Subsidiaries  systems
          and equipment  applications and made inquiry of the Borrower's and its
          Subsidiaries key suppliers,  vendors and customers with respect to the
          "year 2000 problem"  (that is, the inability of computers,  as well as
          embedded  microchips in  non-computing  devices,  to properly  perform
          date-sensitive  functions  with respect to certain  dates prior to and
          after  December  31,  1999).  Based on that  review and  inquiry,  the
          Borrower  does not believe the year 2000 problem,  including  costs of
          remediation,  will result in a material adverse change in the business
          condition   (financial  or  otherwise),   operations,   properties  or
          prospects  of the  Borrower or any  Subsidiary,  or in the  Borrowers
          ability to repay the  credit.  The  Borrower  has  developed  adequate
          contingency  plans which it  believes at the time of such  development
          will ensure  uninterrupted  and unimpaired  business  operation in the
          event of a failure of its own or a third party's  systems or equipment
          due to the year 2000 problem,  including those of vendors,  customers,
          and suppliers,  as well as a general failure of or interruption in its
          communications and delivery infrastructure.

8.   COVENANTS

     The Borrower  agrees,  so long as credit is available  under this Agreement
     and until the Bank is repaid in full:

     8.1  Use of Proceeds.

          (a)  To use  the  proceeds  of  Facility  No.  One  only  for  general
               corporate purpose,  including, but not limited to working capital
               requirements,  letters of  credit,  and  non-acquisition  related
               capital expenditures.

                                       15
<PAGE>

          (b)  To use the  proceeds  of  Facility  No. Two to finance  permitted
               acquisitions and  non-acquisition  related capital  expenditures,
               and for the purchase price of permitted acquisitions,  including,
               but not  limited  to,  up-front  acquisition  costs  and  related
               earn-out payments related to permitted acquisitions.

     8.2  Use of Proceeds - Ineligible Securities. Not to use any portion of the
          proceeds of the credit to purchase during the underwriting  period, or
          for thirty days thereafter, Ineligible Securities underwritten by Banc
          of  America  Securities,  LLC.  Banc of America  Securities,  LLC is a
          wholly-owned  subsidiary  of Bank  of  America  Corporation,  and is a
          registered  broker-dealer which is permitted to underwrite and deal in
          certain   Ineligible   Securities.   "Ineligible   Securities"   means
          securities  which may not be  underwritten or dealt in by member banks
          of the Federal  Reserve  System under Section 16 of the Banking Act of
          1933 (12 U.S.C.  24, Seventh),  as amended.  The restrictions of this
          paragraph shall also cover Ineligible  Securities  underwritten by any
          other  present or future  subsidiary  of Bank of  America  Corporation
          which underwrites Ineligible Securities.

     8.3  Financial Information.  To provide the following financial information
          and statements in form and content reasonably  acceptable to the Bank,
          and such  additional  information as reasonably  requested by the Bank
          from time to time:

          (a)  Within 120 days of the Borrower's fiscal year end, the Borrower's
               annual  consolidated   financial   statements.   These  financial
               statements  must be audited  (with an  unqualified  opinion) by a
               Certified Public  Accountant (one of the Big 5 firms or otherwise
               acceptable to the Bank).  The  statements  shall be prepared on a
               consolidated basis.

          (b)  Within 120 days of Borrower's  fiscal year end, and  concurrently
               with the  filing  of  Borrower's  Form 10-Q  Quarterly  Report as
               provided  in (d)  below,  the  Borrower's  annual  and  quarterly
               consolidating  financial  statements.  These financial statements
               may be prepared by the Borrower.

          (c)  Promptly,  upon  sending  or  receipt,  copies of any  management
               letters and correspondence  relating to management letters,  sent
               or received by the Borrower to or from the Borrower's auditor.

          (d)  Copies of the  Borrower's  Form  10-K  Annual  Report,  Form 10-Q
               Quarterly Report and Form 8-K Current Report within 15 days after
               the date of filing with the Securities and Exchange Commission.

          (e)  Within 60 days of the Borrower's fiscal year end,  projections of
               the  Borrower's   consolidated   financial   statements  for  the
               succeeding  calendar  years  (through  the maturity of the credit
               facilities  provided under this  Agreement) on a quarterly  basis
               for  the  next  fiscal  year  and  annually   thereafter.   These
               projections may be Borrower prepared.

                                       16
<PAGE>

          (f)  Within the period(s)  provided in (a) and (d) above, a compliance
               certificate  of the Borrower  signed by an  authorized  financial
               officer of the  Borrower  substantially  in the form of Exhibit B
               hereto,  setting forth (i) the information and  computations  (in
               sufficient   detail)  to  establish   that  the  Borrower  is  in
               compliance with all financial  covenants at the end of the period
               covered by the financial statements then being furnished and (ii)
               whether there existed as of the date of such financial statements
               and whether there exists as of the date of the  certificate,  any
               default  under this  Agreement  and, if any such default  exists,
               specifying  the nature  thereof  and the action the  Borrower  is
               taking and proposes to take with respect thereto.

          (g)  Promptly upon receipt,  copies of all notices,  orders,  or other
               communications  regarding (i) any material  enforcement action by
               any  governmental  authority  relating  to  health,  safety,  the
               environment,  or any  hazardous  substances  with  regard  to the
               property,  activities,  or  operations  of  the  Borrower  or any
               Subsidiary,  or  (ii)  any  claim  against  the  Borrower  or any
               Subsidiary regarding hazardous substances.

     8.4  Fixed Charge  Coverage  Ratio.  To maintain on a consolidated  basis a
          Fixed Charge Coverage Ratio of at least the amounts indicated for each
          period specified below:

                    Period                               Ratio

          from September 30, 1999 through              1.50:1.0
                    June 30, 2001

          from September 30, 2001 through              1.30:1.0
                    June 30, 2002

          from September 30, 2002 and                  1.50:1.0
                    thereafter

          "Fixed Charge Coverage Ratio" means the sum of net income, plus income
          tax expenses,  plus gross interest expense,  plus  depreciation,  plus
          non-cash   amortization,   less  extraordinary   income/  gains,  less
          non-financed  tangible  capital  expenditures,  less cash income taxes
          paid;  divided by the sum of gross  interest  expense,  plus scheduled
          principal payments on debt and capital leases,  plus earn-out payments
          made during the  calculation  period.  For the purposes of this ratio,
          capital   expenditures   financed  under  Facility  No.  One  will  be
          considered as  "non-financed  capital  expenditures"  whereas  capital
          expenditures  financed  under  Facility No. Two will be  considered as
          "financed capital  expenditures." This ratio will be calculated at the
          end of each fiscal quarter, using the results of that quarter and each
          of  the  3  immediately  preceding  quarters.   For  the  purposes  of
          calculating   compliance  with  this  ratio  for  the  quarter  ending
          September   30,  1999,   there  will  be  excluded  from  the  capital
          expenditures  portion of the calculation the real property acquired in
          1998.

                                       17
<PAGE>

     8.5  EBITDA.  To maintain on a consolidated  basis EBITDA equal to at least
          the amounts indicated for each period specified below:

                 Period                                Amount
          ----------------------                    -----------
          at September 30, 1999                     $15,000,000

          from December 31, 1999                    $20,000,000
           through June 30, 2000

          from September 30, 2000                   $28,000,000
           through June 30, 2001

          from September 30, 2001                   $35,000,000
           through June 30, 2002

          from September 30, 2002                   $40,000,000
           and thereafter

          "EBITDA"  means  net  profit  before  taxes,  plus  interest  expense,
          depreciation, amortization and taxes. This covenant will be calculated
          at the end of each fiscal  quarter,  using the results of that quarter
          and each of the 3 immediately preceding quarters.

     8.6  Funded Debt to EBITDA. To maintain on a consolidated  basis a ratio of
          Funded Debt to EBITDA not exceeding  1.0:1.0.  "Funded Debt" means the
          sum of all  liabilities  for borrowed  money,  plus  interest  bearing
          obligations,  plus all obligations under capital leases,  plus standby
          letters of credit, plus all guaranties of financial obligations,  plus
          the  estimated  earn-out  payments  for any  acquisitions  during  the
          calculation  period.  This ratio will be calculated at the end of each
          fiscal  quarter,  using the results of that  quarter and each of the 3
          immediately preceding quarters. For purposes of determining EBITDA (as
          defined in Section 8.5), there shall be included,  for any acquisition
          completed  during  the  calculation  period,  its  trailing  4 quarter
          EBITDA, to the extent not already included in EBITDA.

     8.7  Other  Debts.  The  Borrower  shall  not  and  shall  not  permit  any
          Subsidiary  to have  outstanding  or incur any  direct  or  contingent
          liabilities or lease  obligations  (other than those to the Bank),  or
          become  liable  for the  liabilities  of  others,  without  the Bank's
          written consent. This does not prohibit:

          (a)  Acquiring goods, supplies, or merchandise on normal trade credit.

          (b)  Endorsing negotiable  instruments received in the usual course of
               business.

          (c)  Obtaining surety bonds in the usual course of business.

          (d)  Liabilities  for standby  letters of credit in  existence  on the
               date of this Agreement not to exceed $250,000 in the aggregate.

                                       18
<PAGE>

          (e)  Purchase  money debts in existence on the date of this  Agreement
               disclosed on Schedule 1 hereto.

          (f)  Additional  debts and lease  obligations  for the  acquisition of
               fixed assets not to exceed $5,000,000 in the aggregate per fiscal
               year.

     8.8  Other  Liens.  The  Borrower  shall  not,  and  shall not  permit  any
          Subsidiary to create,  assume,  or allow any security interest or lien
          (including  judicial liens) on property the Borrower or any Subsidiary
          now or later owns, except: (a) deeds of trust and security  agreements
          in favor of the Bank; (b) purchase money liens outstanding on the date
          of this  Agreement  disclosed  on  Schedule 1 hereto;  (c)  additional
          purchase  money  security  interests in  equipment  or other  personal
          property  fixed assets  acquired after the date of this Agreement that
          secure  debts  permitted  in  Section  8.7(f);  (d) liens  for  taxes,
          assessments, levies or other governmental charges not yet due (subject
          to  applicable  grace  periods) or which are being  contested  in good
          faith and by appropriate proceedings if adequate reserves with respect
          thereto  are   maintained  on  the  books  of  the  Borrower  or  such
          Subsidiary,  as the case may be, in accordance with generally accepted
          accounting   principles;   (e)  carriers,   warehousemen,   mechanics,
          landlords,  vendors,  materialmen,  repairmen,  sureties or other like
          liens  arising in the  ordinary  course of  business  (or  deposits to
          obtain the  release of any such  lien);  (f)  pledges or  deposits  in
          connection with workers compensation, unemployment insurance and other
          social security  legislation;  (g) deposits to secure insurance in the
          ordinary  course  of  business,  the  performance  of  bids,  tenders,
          contracts  (other than  contracts  for the payment of money),  leases,
          licenses, franchises,  statutory obligations, surety and appeal bonds,
          performance  bonds and other  obligations of a like nature incurred in
          the  ordinary  course  of  business;  (h)  easements,   rights-of-way,
          covenants, reservations, exceptions, encroachments, zoning and similar
          restrictions and other similar  encumbrances or title defects incurred
          in the ordinary course of business  which,  in the aggregate,  are not
          substantial in amount, and which do not in any case materially detract
          from the value of the property subject thereto or materially interfere
          with the  ordinary  conduct of the  business of the  Borrower  and its
          Subsidiaries taken as a whole; (i) liens arising pursuant to any order
          of  attachment,   distraint  or  similar  legal  process   arising  in
          connection with any court  proceeding being contested in good faith by
          appropriate  proceedings  or the  payment  of which is covered in full
          (subject to  customary  deductibles)  by  insurance  and that  doesn't
          constitute  an Event of  Default  hereunder;  (j) rights of lessees or
          sublessees  in assets  leased by the Borrower or any  Subsidiary;  (k)
          inchoate liens arising under ERISA to secure contingent liabilities of
          the  Borrower  or  any  Subsidiary;  (l)  bankers'  liens  arising  by
          operation of law in connection with the clearing of checks;  (m) liens
          arising from the extension, renewal or replacement of any indebtedness
          secured  by any of the  foregoing  liens  covered  by  paragraphs  (a)
          through (l) above so long as the aggregate  principal  amount  thereof
          and the security therefor is not thereby increased.

     8.9  Guaranties of New Subsidiaries. Cause any of its Subsidiaries,  within
          60 days after becoming a Subsidiary,  to become a guarantor  under the
          Master Guaranty and to deliver to the Bank (i) a Certificate Regarding
          Additional  Guarantors,  substantially in the form of Exhibit B to the
          Master  Guaranty with  appropriate  insertions  made,  executed by its
          authorized officer, and (ii) a Certificate of Secretary, substantially
          in the form of  Exhibit  C to the  Master  Guaranty  with  appropriate
          insertions  made,  executed  by its  secretary  or  other  responsible
          officer,  with  respect  to its  articles  of  incorporation  and  any
          amendments  thereto,   the  resolutions  of  its  board  of  directors
          authorizing the execution and delivery of the Master Guaranty, and the
          identity,  authorization,  and  specimen  signature  to  each  of  its
          officers authorized to execute the Master Guaranty on its behalf.

                                       19
<PAGE>

     8.10 Dividends.  Not to declare or pay any  dividends on any of its shares,
          and not to purchase,  redeem or otherwise acquire for value any of its
          shares, or create any sinking fund in relation thereto, except:

          (a)  dividends payable in its capital stock;

          (b)  stock   repurchases   not  in  excess  of  Two  Million   Dollars
               ($2,000,000) in any one fiscal year.

     8.11 Loans to Officers or  Affiliates.  Not to make any loans,  advances or
          other  extensions  of credit  (including  extensions  of credit in the
          nature of accounts  receivable  or notes  receivable  arising from the
          sale  or  lease  of  goods  or  services)  to any  of the  executives,
          officers,  directors or  shareholders  (or any relatives of any of the
          foregoing),  or to any  affiliated  entities  of the  Borrower  or any
          Subsidiary  in excess of One Million  Five  Hundred  Thousand  Dollars
          ($1,500,000) in the aggregate at any one time.

     8.12 Out of Debt Period.  To repay any advances in full under  Facility No.
          One, and not to draw any  additional  advances  under Facility No. One
          for a  period  of at  least  30  consecutive  days in each  line-year.
          "Line-year"  means the period  between the date of this  Agreement and
          September 30, 2000, and each subsequent  one-year period (if any). For
          the purposes of this  paragraph,  "advances"  does not include undrawn
          amounts of outstanding letters of credit.

     8.13 Notices to Bank. To promptly  notify the Bank in writing of Borrower's
          knowledge of:

          (a)  any lawsuit  over One Million  Dollars  ($1,000,000)  against the
               Borrower or any Subsidiary.

          (b)  any  substantial  dispute  between the Borrower or any Subsidiary
               and any government authority.

          (c)  any failure to comply with this Agreement.

          (d)  any material adverse change in the business condition  (financial
               or  otherwise),   operations,  properties  or  prospects  of  the
               Borrower  and  its  Subsidiaries  taken  as a  whole,  or in  the
               Borrowers ability to repay the credit.

          (e)  any change in the  Borrower's  name,  legal  structure,  place of
               business, or chief executive office if the Borrower has more than
               one place of business.

                                       20
<PAGE>

          (f)  the receipt of any notice or communication which could reasonably
               be expected to have a material  adverse  effect on the  financial
               condition or  operations  of the  Borrower  and its  Subsidiaries
               taken  as a  whole,  regarding  (i)  any  threatened  or  pending
               investigation or enforcement action by any governmental authority
               or any other claim relating to health,  safety,  the environment,
               or  any  hazardous   substances  with  regard  to  the  property,
               activities,  or operations  of the Borrower or any  Subsidiary or
               (ii) any belief or suspicion  of the  Borrower or any  Subsidiary
               that hazardous  substances exist on or under the real property of
               the Borrower or any Subsidiary.

     8.14 Books and Records. To maintain,  and cause each of its Subsidiaries to
          maintain, adequate books and records.

     8.15 Audits. To allow the Bank and its agents to inspect the Borrower's and
          its  Subsidiaries  properties and examine,  audit,  and make copies of
          books and records at any reasonable  time.  Prior to the occurrence of
          any Event of Default,  the Bank agrees to give reasonable prior notice
          to Borrower of its desire to conduct any  inspection or audit.  If any
          of the Borrower's or any Subsidiaries properties, books or records are
          in the possession of a third party, the Borrower authorizes that third
          party to  permit  the Bank or its  agents to have  access  to  perform
          inspections  or audits  and to  respond  to the  Bank's  requests  for
          information concerning such properties, books and records.

          The Bank has no duty to inspect  the  Borrower's  or any  Subsidiaries
          properties  or to  examine,  audit,  or copy books and records and the
          Bank  shall not incur any  obligation  or  liability  by reason of not
          making  any such  inspection  or  inquiry.  In the event that the Bank
          inspects the  Borrower's or any  Subsidiaries  properties or examines,
          audits,  or copies books and records,  the Bank will be acting  solely
          for the purposes of protecting the Bank's  security and preserving the
          Bank's rights under this Agreement. Neither the Borrower nor any other
          party is entitled to rely on any  inspection  or other  inquiry by the
          Bank.  The Bank owes no duty of care to protect  the  Borrower  or any
          other party against,  or to inform the Borrower or any other party of,
          any adverse condition that may be observed as affecting the Borrower's
          or any Subsidiaries  properties or premises,  or the Borrower's or any
          Subsidiaries  business.  In the  event  that  the  Bank  has a duty or
          obligation under applicable laws, regulations or legal requirements to
          disclose any report or findings  made as a result of, or in connection
          with, any site visit, observation or testing by the Bank, the Bank may
          make such a disclosure to the Borrower or any other party.

     8.16 Compliance with Laws. To comply,  and cause each Subsidiary to comply,
          with the laws  (including any fictitious  name statute),  regulations,
          and orders of any  government  body with authority over the Borrower's
          business and the business of each Subsidiary, except where the failure
          to comply will not have a material  adverse effect on the Borrower and
          its Subsidiaries taken as a whole.

     8.17 Preservation   of  Rights.   To  maintain  and  preserve  all  rights,
          privileges,  and franchises the Borrower and each  Subsidiary now has,
          except  where the failure to maintain  the  foregoing  will not have a
          material adverse effect on the Borrower and its Subsidiaries  taken as
          a whole.

    8.18 Maintenance  of  Properties.   To  make  any  repairs,   renewals,  or
          replacements  to keep the Borrower's  properties and the properties of
          its Subsidiaries in good working  condition,  except where the failure
          to do so will not have a material  adverse  effect on the Borrower and
          its Subsidiaries taken as a whole.

                                       21
<PAGE>

     8.19 Cooperation.  To take any action  reasonably  requested by the Bank to
          carry out the intent of this Agreement.

     8.20 Insurance.

          (a)  General  Business  Insurance.  To maintain  insurance of the kind
               customarily carried or maintained under similar  circumstances by
               corporations  of  established   reputation   engaged  in  similar
               businesses  covering  property damage  (including loss of use and
               occupancy)  to  any  of  the  Borrower's  and  its   Subsidiaries
               properties,  public liability  insurance  including  coverage for
               contractual    liability,    product   liability   and   workers'
               compensation,  and any  other  insurance  which is usual  for the
               Borrower's and its Subsidiaries businesses.

          (b)  Evidence of  Insurance.  Upon the request of the Bank, to deliver
               to the Bank a copy of each insurance policy,  or, if permitted by
               the Bank, a  certificate  of insurance  listing all  insurance in
               force.

     8.21 Additional  Negative  Covenants.  The Borrower shall not and shall not
          permit any Subsidiary to, without the Bank's written consent:

          (a)  engage in any business  activities  substantially  different from
               the present business of the Borrower and its Subsidiaries.

          (b)  liquidate  or  dissolve  the  business  of  the  Borrower  or any
               Subsidiary.

          (c)  enter into any consolidation,  merger, or other  combination,  or
               become a partner in a  partnership,  a member of a joint venture,
               or a member of a limited liability company, except any Subsidiary
               of the  Borrower  may be merged with or into the  Borrower or any
               Subsidiary  of Borrower and in connection  with any  acquisitions
               permitted under Section 8.22.

          (d)  sell, assign,  lease, transfer or otherwise dispose of any assets
               for less than fair market  value,  or enter into any agreement to
               do so, except as permitted in (f) below.  For the purpose of this
               Paragraph,  "fair market  value" shall be deemed to mean (i) with
               respect  to  accounts   receivable,   the   balance   outstanding
               thereunder,  subject  to any  adjustments  made  in the  ordinary
               course  of  business;   (ii)  with  respect  to  inventory,   the
               Borrower's  cost thereof;  and (iii) with respect to fixed assets
               or  equipment,  the  greater  of  the  amount  determined  by  an
               appraisal  acceptable to the Bank or the  outstanding  balance of
               any  financing  (or portion  thereof)  obtained  from the Bank to
               finance or refinance the  acquisition of, or which is secured by,
               such equipment or fixed assets; provided,  however, that sales of
               equipment or other personal property fixed assets.

                                       22
<PAGE>

          (e)  sell,  assign,  lease,  transfer or otherwise dispose of all or a
               substantial part of the business or the assets of the Borrower or
               any Subsidiary.

          (f)  sell, assign, lease, transfer or otherwise dispose of any assets,
               or enter into any agreement to do so, except:

               (i)  dispositions  of  inventory,  or used,  worn-out  or surplus
                    equipment, all in the ordinary course of business;

               (ii) the sale of equipment  to the extent that such  equipment is
                    exchanged for credit  against the purchase  price of similar
                    replacement  equipment,  or the  proceeds  of such  sale are
                    reasonably  promptly  applied to the purchase  price of such
                    replacement equipment;

          (g)  enter into any sale and leaseback  agreement  covering any of its
               fixed assets; and

          (h)  voluntarily  suspend all or a  substantial  part of its  business
               operations for more than 5 business days in any 30 day period.

     8.22 Acquisitions.

          (a)  The Borrower  shall not, and shall not permit any  Subsidiary to,
               without  the  Bank's  written  consent,  acquire  or  purchase  a
               business  or  all  or  substantially  all  of  its  assets  for a
               consideration  including assumption of direct or contingent debt,
               and  the  up-front  purchase  price  (including  stock  and  cash
               portions),  in excess of the aggregate amounts indicated for each
               period specified below:

                         Period                        Aggregate Amount
               -----------------------------           ----------------
               from January 1, 1999 through               $35,000,000
                December 31, 1999

               from January 1, 2000 through               $20,000,000
                December 31, 2000

               from January 1, 2001, for each             $17,000,000
                fiscal year thereafter

          (b)  Notwithstanding  anything  to  the  contrary  set  forth  herein,
               Borrower  shall not, and shall not use the proceeds of any credit
               facilities under this Agreement, to purchase or otherwise acquire
               any shares of any  corporation  or association or any interest in
               any other business  entity (i) if such entity is not engaged in a
               business  similar  to the  businesses  of the  Borrower  and  its
               Subsidiaries  and (ii) if such purchase or acquisition is opposed
               by such entity's board of directors or other governing body or by
               a shareholder or shareholders  controlling a significant  portion
               of the voting  shares of such entity or to make such  purchase or
               acquisition  with knowledge of facts or  circumstances  that such
               purchase or acquisition is likely to be hostile or unfriendly.

                                       23
<PAGE>

          (c)  Prior to the consummation of any acquisition  otherwise permitted
               hereunder,   Bank  shall  receive  the  following,  in  form  and
               substance  satisfactory  to  Bank:  (aa)  a  certificate  of  the
               Borrower stating (i) that no Event of Default has occurred and is
               continuing,  (ii)  information  and  computations  (in sufficient
               detail)  to  establish   compliance  by  the  Borrower  with  all
               financial covenants after giving effect to such acquisition,  and
               (iii)  information  confirming  that the  acquisition  target has
               positive  earnings  before  interest  and  taxes  (EBIT)  for the
               preceding fiscal year and that the purchase price does not exceed
               8.25 times such entity's EBIT for the  preceding  twelve  months;
               (bb)  for  each  acquisition   exceeding   $10,000,000  in  total
               consideration  (excluding  the potential  acquisition  previously
               disclosed to Bank), the Bank shall receive at least 15 days prior
               to the scheduled closing date (i) a copy of the most recent draft
               of the  purchase  agreement,  and (ii) a copy of the most  recent
               fiscal  year  end  and  interim   financial   statements  of  the
               acquisition target.

     8.23 ERISA Plans.  With respect to a Plan subject to Title IV of ERISA,  to
          give prompt written notice to the Bank of:

          (a)  The occurrence of any reportable  event under Section  4043(c) of
               ERISA for which the PBGC requires 30-day notice.

          (b)  Any action by the Borrower or any ERISA Affiliate to terminate or
               withdraw  from a Plan or the  filing  of any  notice of intent to
               terminate under Section 4041 of ERISA.

          (c)  The  commencement  of any proceeding with respect to a Plan under
               Section 4042 of ERISA.

     8.24 Compliance  with  Environmental  Requirements.   With  regard  to  the
          property,   activities,   or   operations  of  the  Borrower  and  its
          Subsidiaries,  to comply and cause each Subsidiary to comply, with the
          recommendations of any qualified  environmental  engineer or orders or
          directions  issued by any governmental  authority  relating to health,
          safety, the environment,  or any hazardous  substances including those
          orders or directives requiring the investigation, clean-up, or removal
          of hazardous  substances,  except where the failure to comply will not
          have a material  adverse  effect on the Borrower and its  Subsidiaries
          taken as a whole.

                                       24
<PAGE>
9.   HAZARDOUS WASTE INDEMNIFICATION

     The Borrower  will  indemnify  and hold  harmless the Bank from any loss or
     liability  directly  or  indirectly  arising  out of the  use,  generation,
     manufacture,  production,  storage, release, threatened release, discharge,
     disposal or presence of a hazardous  substance.  This  indemnity will apply
     whether  the  hazardous  substance  is on,  under or about  the  Borrower's
     property or  operations or property  leased to the Borrower.  The indemnity
     includes but is not limited to attorneys'  fees  (including  the reasonable
     estimate  of the  allocated  cost  of  in-house  counsel  and  staff).  The
     indemnity  extends to the Bank, its parent,  subsidiaries  and all of their
     directors, officers, employees, agents, successors,  attorneys and assigns.
     Notwithstanding  anything to the contrary  herein,  the Borrower  shall not
     have  any  obligation  hereunder  to  indemnify  the  Bank  for any loss or
     liability  resulting from the gross negligence or willful misconduct of the
     Bank. "Hazardous substances" means any substance, material or waste that is
     or becomes designated or regulated as "toxic," "hazardous," "pollutant," or
     "contaminant"  or a similar  designation  or regulation  under any federal,
     state or local law  (whether  under  common  law,  statute,  regulation  or
     otherwise) or judicial or administrative  interpretation of such, including
     without  limitation  petroleum or natural gas. This  indemnity will survive
     repayment of the Borrower's obligations to the Bank.

10.  DEFAULT

     If any of the following events (Event of Default)  occurs,  the Bank may do
     one or more of the following:  declare the Borrower in default, stop making
     any additional  credit available to the Borrower,  and require the Borrower
     to repay its entire debt immediately and without prior notice.  If an event
     of default occurs under the paragraph  entitled  "Bankruptcy,"  below, with
     respect  to the  Borrower,  then the  entire  debt  outstanding  under this
     Agreement will  automatically be due immediately.  As used herein "Material
     Subsidiary"  means as of any date,  any Subsidiary of Borrower that (i) has
     tangible  assets of at least  10% of the  consolidated  tangible  assets of
     Borrower and its Subsidiaries as of the last day of the most recently ended
     fiscal  quarter of  Borrower  or (ii) has annual  revenues  (or  annualized
     revenues  in the  case of any  entity  that has not  been a  Subsidiary  of
     Borrower  for a full  year)  of at  least  10% of the  consolidated  annual
     revenues of Borrower and its  Subsidiaries  as of the most  recently  ended
     fiscal  quarter of Borrower,  or (iii) has annual net income (or annualized
     net  income in the case of any  entity  that has not been a  Subsidiary  of
     Borrower  for a full year) of at least 10% of the  consolidated  annual net
     income of  Borrower  and its  Subsidiaries  as of the most  recently  ended
     fiscal quarter of Borrower.

     10.1 Failure  to Pay.  The  Borrower  fails to make a  payment  under  this
          Agreement within five (5) days of the date when due.

     10.2 False  Information.  The Borrower or any Subsidiary has given the Bank
          information  or  representations  that are false or  misleading in any
          material respect.

     10.3 Bankruptcy.   The  Borrower  or  any  Subsidiary  files  a  bankruptcy
          petition,  a bankruptcy  petition is filed against the Borrower or any
          Material Subsidiary or the Borrower or any Material Subsidiary makes a
          general  assignment for the benefit of creditors.  The default will be
          deemed cured if any bankruptcy  petition filed against the Borrower or
          any Material  Subsidiary is dismissed within a period of 30 days after
          the filing; provided,  however, that the Bank will not be obligated to
          extend any additional credit to the Borrower during that period.

     10.4 Receivers.  A  receiver  or  similar  official  is  appointed  for the
          Borrower's or any Material  Subsidiaries  business, or the business is
          terminated, or any Material Subsidiary is liquidated or dissolved.

                                       25
<PAGE>

     10.5 Lawsuits.  Any lawsuit or lawsuits  are filed  against the Borrower or
          any  Subsidiary  in  an  aggregate  amount  of  Five  Million  Dollars
          ($5,000,000) or more in excess of any insurance coverage.

     10.6 Judgments. Any judgments or arbitration awards are entered against the
          Borrower or any Subsidiary,  or the Borrower or any Subsidiary  enters
          into any  settlement  agreements  with  respect to any  litigation  or
          arbitration,   in  an   aggregate   amount  of  One  Million   Dollars
          ($1,000,000) or more in excess of any insurance coverage.

     10.7 Government  Action.   Any  government   authority  takes  action  that
          materially  adversely affects the financial  condition of the Borrower
          and its Subsidiaries taken as a whole or their ability to repay.

     10.8 Material  Adverse  Change.  A material  adverse change  occurs,  or is
          reasonably  likely to occur, in the business  condition  (financial or
          otherwise),  operations,  properties  or prospects of the Borrower and
          its  Subsidiaries  taken as a whole,  or their  ability  to repay  the
          credit.

     10.9 Cross-default.  Any default  occurs under any  agreement in connection
          with  any  credit  the  Borrower  or  any  Subsidiary  or  any  of the
          Borrower's  related  entities or  affiliates  has obtained from anyone
          else or which the Borrower or any  Subsidiary or any of the Borrower's
          related  entities or  affiliates  has  guaranteed in the amount of One
          Million Dollars ($1,000,000) or more in the aggregate.

    10.10 Default under Master  Guaranty.  The Master Guaranty is violated or no
          longer in effect.

    10.11 Other Bank  Agreements.  The Borrower or any Subsidiary  fails to meet
          the conditions of, or fails to perform any obligation  under any other
          agreement  the  Borrower  or any  Subsidiary  has with the Bank or any
          affiliate of the Bank.

    10.12 ERISA  Plans.  Any one or more of the  following  events  occurs,  and
          continues unremedied for more than thirty (30) days, with respect to a
          Plan of the Borrower subject to Title IV of ERISA, provided such event
          or events could  reasonably be expected,  in the judgment of the Bank,
          to subject  the  Borrower  to any tax,  penalty or  liability  (or any
          combination of the foregoing)  which,  in the aggregate,  could have a
          material adverse effect on the financial condition of the Borrower and
          its Subsidiaries taken as a whole:

          (a)  A  reportable  event shall occur under  Section  4043(c) of ERISA
               with respect to a Plan.

          (b)  Any Plan termination (or commencement of proceedings to terminate
               a Plan)  or the  full or  partial  withdrawal  from a Plan by the
               Borrower or any ERISA Affiliate.

                                       26
<PAGE>

    10.13 Other  Breach  Under  Agreement.   The  Borrower  fails  to  meet  the
          conditions of, or fails to perform any obligation  under,  any term of
          this Agreement not specifically referred to in this Article, except as
          provided  below.  This includes any failure or anticipated  failure by
          the Borrower to comply with any financial  covenants set forth in this
          Agreement,  whether such failure is evidenced by financial  statements
          delivered  to the Bank or is  otherwise  known to the  Borrower or the
          Bank.  The Borrower  shall not be in default hereof for the failure to
          observe or perform the  provisions  of Section 8.3, if such failure is
          cured within 15 days, or Sections 8.16,  8.17,  8.18,  8.20,  8.23 and
          8.24, if such failure is cured within 30 days.

11.  ENFORCING THIS AGREEMENT; MISCELLANEOUS

     11.1 GAAP.  Except as otherwise  stated in this  Agreement,  all  financial
          information  provided to the Bank and all financial  covenants will be
          made under  generally  accepted  accounting  principles,  consistently
          applied.

          Except  as  otherwise   stated  in  this   Agreement,   all  financial
          information  provided to the Bank and all financial  covenants will be
          made in accordance with  accounting  principles  applied  consistently
          with those  applied in the  preparation  of the  Borrower's  financial
          statements dated March 31, 1999.

     11.2 California Law. This Agreement is governed by California law.

     11.3 Successors  and Assigns.  This  Agreement is binding on the Borrower's
          and the Bank's  successors and assignees.  The Borrower agrees that it
          may not assign this Agreement  without the Bank's prior  consent.  The
          Bank may sell  participations in or assign this loan, and may exchange
          financial  information  about the  Borrower  with actual or  potential
          participants  or  assignees;  provided  that such actual or  potential
          participants   or  assignees   shall  agree  to  treat  all  financial
          information  exchanged as confidential.  If a participation is sold or
          the loan is  assigned,  the  purchaser  will have the right of set-off
          against the Borrower.

     11.4 Arbitration and Waiver of Jury Trial

          (a)  This paragraph  concerns the resolution of any  controversies  or
               claims  between the  Borrower  and the Bank,  whether  arising in
               contract,  tort  or by  statute,  including  but not  limited  to
               controversies  or claims that arise out of or relate to: (i) this
               Agreement (including any renewals,  extensions or modifications);
               or (ii) any document  related to this Agreement  (collectively  a
               "Claim").

          (b)  At the request of the  Borrower  or the Bank,  any Claim shall be
               resolved  by   arbitration   in   accordance   with  the  Federal
               Arbitration  Act (Title 9, United  States Code) (the "Act").  The
               Act will apply even though  this  Agreement  provides  that it is
               governed by the law of a specified state.

          (c)  Arbitration proceedings will be determined in accordance with the
               Act, the rules and  procedures  for the  arbitration of financial
               services disputes of  J.A.M.S./Endispute or any successor thereof
               ("J.A.M.S."),  and the terms of this  paragraph.  In the event of
               any inconsistency, the terms of this paragraph shall control.

                                       27
<PAGE>

          (d)  The arbitration  shall be administered by J.A.M.S.  and conducted
               in any state where the Bank office  originating the  Indebtedness
               of the  Borrower  hereunder  is  located.  All  Claims  shall  be
               determined by one arbitrator;  however, if the Claim is in excess
               of Five Million U.S.  Dollars  ($5,000,000),  upon the request of
               any party, the Claim shall be decided by three  arbitrators.  All
               arbitration  hearings shall commence within 90 days of the demand
               for arbitration and close within 90 days of commencement, and the
               award of the arbitrator(s)  shall be issued within 30 days of the
               close of the hearing. However, the arbitrator(s),  upon a showing
               of good cause,  may extend the commencement of the hearing for up
               to an  additional  60 days.  The  arbitrator(s)  shall  provide a
               concise  written   statement  of  reasons  for  the  award.   The
               arbitration   award  may  be   submitted   to  any  court  having
               jurisdiction to be confirmed and enforced.

          (e)  The  arbitrator(s)  will have the authority to decide whether any
               Claim is barred by the  statute  of  limitations  and,  if so, to
               dismiss  the  arbitration  on that  basis.  For  purposes  of the
               application  of  the  statute  of  limitations,  the  service  on
               J.A.M.S.  under applicable J.A.M.S. rules of a notice of claim is
               the equivalent of the filing of a lawsuit. Any dispute concerning
               this arbitration provision or whether a Claim is arbitrable shall
               be determined by the arbitrator(s).  The arbitrator(s) shall have
               the  power to award  legal  fees  pursuant  to the  terms of this
               Agreement.

          (f)  This  paragraph  does not limit the right of the  Borrower or the
               Bank to: (i) exercise self-help remedies, such as but not limited
               to, set-off, (ii) initiate  judicial or  nonjudicial  foreclosure
               against any real or personal property collateral,  (iii) exercise
               any judicial or power of sale  rights,  or (iv) act in a court of
               law to obtain an  interim  remedy,  such as but not  limited  to,
               injunctive  relief,  writ  of  possession  or  appointment  of  a
               receiver, or additional or supplementary remedies.

          (g)  The procedure described above will not apply if the Claim, at the
               time of the proposed  submission to  arbitration,  arises from or
               relates to an  obligation  to the Bank  secured by real  property
               located in  California.  In this case,  both the Borrower and the
               Bank must consent to submission of the Claim to  arbitration.  If
               both  parties do not  consent to  arbitration,  the Claim will be
               resolved as follows:  The Borrower and the Bank will  designate a
               referee (or a panel of referees)  selected  under the auspices of
               J.A.M.S.  in the same  manner  as  arbitrators  are  selected  in
               J.A.M.S. administered proceedings. The designated referee(s) will
               be appointed by a court as provided in  California  Code of Civil
               Procedure  Section 638 and the following  related  sections.  The
               referee (or the presiding referee of the panel) will be an active
               attorney  or a retired  judge.  The award that  results  from the
               decision of the  referee(s)  will be entered as a judgment in the
               court  that  appointed  the  referee,   in  accordance  with  the
               provisions of California Code of Civil Procedure Sections 644 and
               645.

          (h)  The filing of a court  action is not  intended  to  constitute  a
               waiver of the right of the  Borrower or the Bank,  including  the
               suing  party,  thereafter  to require  submittal  of the Claim to
               arbitration.

                                       28
<PAGE>

          (i)  By agreeing to binding  arbitration,  the parties irrevocably and
               voluntarily  waive any right  they may have to a trial by jury in
               respect of any claim.  Furthermore,  without intending in any way
               to limit this agreement to arbitrate,  to the extent any claim is
               not arbitrated, the parties irrevocably and voluntarily waive any
               right they may have to a trial by jury in respect of such  claim.
               This provision is a material  inducement for the parties entering
               into this Agreement.

     11.5 Severability;   Waivers.   If  any  part  of  this  Agreement  is  not
          enforceable,  the  rest of the  Agreement  may be  enforced.  The Bank
          retains all rights, even if it makes a loan after default. If the Bank
          waives a  default,  it may  enforce a later  default.  Any  consent or
          waiver under this Agreement must be in writing.

     11.6 Administration  Costs.  The  Borrower  shall  pay  the  Bank  for  all
          reasonable costs incurred by the Bank in connection with administering
          this Agreement.

     11.7 Attorneys'  Fees.  The  Borrower  shall  reimburse  the  Bank  for any
          reasonable   costs  and  attorneys'  fees  incurred  by  the  Bank  in
          connection  with the  enforcement  or  preservation  of any  rights or
          remedies  under this  Agreement  and any other  documents  executed in
          connection with this Agreement,  and in connection with any amendment,
          waiver,  "workout" or restructuring under this Agreement. In the event
          of a  lawsuit  or  arbitration  proceeding,  the  prevailing  party is
          entitled to recover costs and reasonable  attorneys'  fees incurred in
          connection with the lawsuit or arbitration  proceeding,  as determined
          by the court or arbitrator. In the event that any case is commenced by
          or against the Borrower  under the  Bankruptcy  Code (Title 11, United
          States Code) or any similar or successor statute, the Bank is entitled
          to recover costs and reasonable  attorneys'  fees incurred by the Bank
          related to the preservation,  protection, or enforcement of any rights
          of the  Bank in such a case.  As used in this  paragraph,  "attorneys'
          fees" includes the allocated costs of the Bank's in-house counsel.

     11.8 One  Agreement.  This  Agreement  and any  related  security  or other
          agreements required by this Agreement, collectively:

          (a)  represent the sum of the  understandings  and agreements  between
               the Bank and the Borrower concerning this credit;

          (b)  replace any prior oral or written agreements between the Bank and
               the Borrower concerning this credit; and

          (c)  are intended by the Bank and the Borrower as the final,  complete
               and exclusive statement of the terms agreed to by them.

          In the event of any  conflict  between  this  Agreement  and any other
          agreements required by this Agreement, this Agreement will prevail.

                                       29
<PAGE>

     11.9 Indemnification.  The  Borrower  will  indemnify  and  hold  the  Bank
          harmless from any loss, liability,  damages,  judgments,  and costs of
          any kind relating to or arising directly or indirectly out of (a) this
          Agreement or any document required hereunder,  (b) any credit extended
          or  committed  by the  Bank  to the  Borrower  hereunder,  and (c) any
          litigation or proceeding  related to or arising out of this Agreement,
          any such document,  or any such credit. This indemnity includes but is
          not  limited to  attorneys'  fees  (including  the  allocated  cost of
          in-house  counsel).  This  indemnity  extends to the Bank, its parent,
          subsidiaries and all of their directors,  officers, employees, agents,
          successors,  attorneys,  and  assigns.  This  indemnity  will  survive
          repayment of the  Borrower's  obligations to the Bank. All sums due to
          the Bank  hereunder  shall be  obligations  of the  Borrower,  due and
          payable immediately without demand.

    11.10 Confidentiality.   The  Bank  shall  hold  all  non-public information
          obtained  pursuant  to the  requirements  of this  Agreement  from the
          Borrower in  accordance  with such  Bank's  customary  procedures  for
          handling  confidential  information  of this nature and in  accordance
          with safe and sound lending  practices,  and shall use such  nonpublic
          information  only  in  connection  with  the  negotiation,  execution,
          administration,  enforcement,  assignment  and  participation  of  the
          transactions  contemplated  hereunder  and  the  matters  contemplated
          hereby and by the other loan  documents  or in  connection  with other
          business now or hereafter  existing or contemplated  with the Borrower
          or any of its  Subsidiaries,  provided  that the Bank in any event may
          make  disclosure  (a) if such  information  was or  becomes  generally
          available to the public other than by disclosure by the Bank,  (b) was
          or becomes  available on from a  non-confidential  basis from a source
          other than the Borrower, (c) to any of its legal or financial advisors
          or as  reasonably  required  by a bona  fide  offeree,  transferee  or
          participant   in  connection   with  any   contemplated   transfer  or
          participation or any recipient  reasonably  acceptable to the Borrower
          or as required or requested by an governmental or regulatory agency or
          representative   thereof  or  pursuant  to  legal   process  or  other
          requirement  of  law  or  order  or  as  reasonably  required  in  any
          litigation to which the Bank is a party, (d) to the extent  reasonably
          required in connection  with the  enforcement of this Agreement or any
          other loan document and (e) to their  affiliates,  so long as any such
          legal or financial  advisor,  offeree,  transferee or  participant  or
          other approved recipient shall be made aware of the provisions of this
          Section 11.10 and shall  undertake to comply (and undertake to each of
          any of its offerees,  transferees  or  participants  or other approved
          recipient to comply) with this Section 11.10.

    11.11 Notices.   All  notices   required  under  this  Agreement   shall  be
          personally  delivered or sent by first class mail, postage prepaid, to
          the  addresses on the  signature  page of this  Agreement,  or to such
          other  addresses as the Bank and the Borrower may specify from time to
          time in writing.

    11.12 Headings.  Article and paragraph  headings are for reference  only and
          shall not affect the  interpretation  or meaning of any  provisions of
          this Agreement.

    11.13 Counterparts.  This Agreement may be executed in as many  counterparts
          as necessary or convenient,  and by the different  parties on separate
          counterparts  each of  which,  when so  executed,  shall be  deemed an
          original but all such  counterparts  shall  constitute but one and the
          same agreement.

    11.14 Commitment  Expiration.  The Bank's  commitment to extend credit under
          this  Agreement will expire on August 30,  1999,unless  this Agreement
          and any  documents  required  by this  Agreement  have been signed and
          returned to the Bank on or before that date.

                                       30
<PAGE>


This Agreement is executed as of the date stated at the top of the first page.

Bank of America, N.A.                    New Horizons Worldwide, Inc.


By_______________________                By_________________________
Name: Elizabeth M. Amendt                Name: Thomas J. Bresnan
Title:  Vice President                   Title:   President and Chief Operating
                                                   Officer

Address where notices to                 Address where notices to
the Bank are to be sent:                 the Borrower are to be sent:
675 Anton Boulevard, 2nd Floor           1231 East Dyer Road, Suite 140
Costa Mesa, CA 92626                     Santa Ana, CA 92705-5643

{RELOCATION OF EXECUTIVE OFFICE;2}
500  Campus  Drive, Suite  200
Morganville,  New  Jersey  07751
Fax  (732)536-0289



                                       31
<PAGE>

                                                             July 27, 1999


Thomas J. Bresnan
President
New Horizons Worldwide, Inc.
500 Campus Drive
Suite 200
Morganville, NJ  07751

Dear Tom:

     This  letter  is  intended  to set  forth  the  agreement  we have  reached
concerning  your  relocation to  California on behalf of New Horizon  Worldwide,
Inc.  (the  "Company")  and its  subsidiaries.  Specifically,  it is  agreed  as
follows:

1.   The Company will pay or reimburse  you for all  reasonable  costs of moving
     you and your family and your personal  belongings to the residence you have
     contracted to purchase in Anaheim Hills, California.

2.   The Company will lend you up to $700,000,  interest free, to facilitate the
     closing of the  purchase  of your new  residence.  The amount  borrowed  in
     excess of  $300,000  will be repaid  from the  proceeds of the sale of your
     home in New Jersey,  but in any event not later than one year from the date
     of closing of the purchase of your home in California. The $300,000 balance
     will be payable in full on the fifth  anniversary of the date of borrowing.
     You will  execute a  promissory  note  reflecting  such  terms and a second
     mortgage as security.

3.   Effective  September  7, 1999 your base salary  will  increase to a rate of
     $300,000 per year.

4.   In the event of a Change of Control  (as defined in the  Company's  Omnibus
     Equity Plan) which occurs during the three year period  commencing with the
     date of hereof:

     a.   Any  amount  still  owed  under  the  above  loan,  including  accrued
          interest, will be forgiven;

     b.   You  will  receive  a lump sum  payment  equal  to the  lesser  of (i)
          $1,000,000  or (ii) the amount which the Company could pay without its
          loss or reduction of a deduction or the imposition of an excise tax on
          you  pursuant  to  Section  280G (or its  successor)  of the  Internal
          Revenue Code of 1986; as amended.

     c.   All options to acquire shares of the Company's Common Stock,  $.01 par
          value,  which are not then otherwise fully  exercisable shall be fully
          exercisable;

     d.   The Company  will pay or  reimburse  you for the  reasonable  costs of
          moving you,  your  family and your  personable  possessions  and up to
          $60,000 of any loss  (after  commissions  and other  expenses)  on the
          resale of your  California  home  should  you elect,  for any  reason,
          within  eighteen  months of such Change of Control,  to relocate  from
          Southern  California  to another  location in the  continental  United
          States.

     If you are in agreement with the foregoing,  please execute this letter and
the enclosed  duplicate  in the space  provided and return one of such copies to
me.

                                                      Very truly yours,



                                                      Curtis Lee Smith, Jr.,
                                                      Chairman of the Board

AGREED:



____________________________
Thomas J. Bresnan


<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
     This schedule  contains summary  financial  information  extracted from the
Company's  1998  Consolidated  Balance  Sheets and  Consolidated  Statements  of
Operations, and is qualified in its entirety by reference to such 1998 10-K.
</LEGEND>
<CIK>                          0000850414
<NAME>                         NEW HORIZONS WORLDWIDE
<MULTIPLIER>                                   1,000
<CURRENCY>                                     USD

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                              DEC-31-1999
<PERIOD-START>                                 JAN-01-1999
<PERIOD-END>                                   SEP-30-1999
<EXCHANGE-RATE>                                       1.00
<CASH>                                               4,327
<SECURITIES>                                           720
<RECEIVABLES>                                       24,102
<ALLOWANCES>                                           923
<INVENTORY>                                          1,327
<CURRENT-ASSETS>                                    33,958
<PP&E>                                              31,597
<DEPRECIATION>                                      13,853
<TOTAL-ASSETS>                                     112,105
<CURRENT-LIABILITIES>                               25,584
<BONDS>                                             12,067
                                    0
                                              0
<COMMON>                                                79
<OTHER-SE>                                          72,418
<TOTAL-LIABILITY-AND-EQUITY>                       112,105
<SALES>                                             80,583
<TOTAL-REVENUES>                                    80,583
<CGS>                                               35,445
<TOTAL-COSTS>                                       69,539
<OTHER-EXPENSES>                                      (544)
<LOSS-PROVISION>                                       126
<INTEREST-EXPENSE>                                     151
<INCOME-PRETAX>                                     11,437
<INCOME-TAX>                                         4,333
<INCOME-CONTINUING>                                  7,104
<DISCONTINUED>                                           0
<EXTRAORDINARY>                                          0
<CHANGES>                                                0
<NET-INCOME>                                         7,104
<EPS-BASIC>                                         0.75
<EPS-DILUTED>                                         0.71



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